ZLAND COM INC
S-1, 2000-03-29
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<PAGE>   1

     AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON MARCH 29, 2000

                                            REGISTRATION NO. 333-
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------

                                    FORM S-1
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            ------------------------

                                ZLAND.COM, INC.
               (EXACT NAME OF REGISTRANT AS SPECIFIED IN CHARTER)

<TABLE>
<S>                                 <C>                                 <C>
             DELAWARE                              7379                             33-3073713
  (STATE OR OTHER JURISDICTION OF      (PRIMARY STANDARD INDUSTRIAL              (I.R.S. EMPLOYER
  INCORPORATION OR ORGANIZATION)        CLASSIFICATION CODE NUMBER)             IDENTIFICATION NO.)
</TABLE>

                             27081 ALISO CREEK ROAD
                         ALISO VIEJO, CALIFORNIA 92656
                                 (949) 544-4000
    (ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                  OF REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES)
                            ------------------------

                               GREGG AMBER, ESQ.
              SENIOR VICE PRESIDENT, GENERAL COUNSEL AND SECRETARY
                                ZLAND.COM, INC.
                             27081 ALISO CREEK ROAD
                         ALISO VIEJO, CALIFORNIA 92656
                             (949) 544-4000 (TEL.)
                              (949) 362-8224 (FAX)
 (NAME, ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                             OF AGENT FOR SERVICE)
                            ------------------------

                                   COPIES TO:

<TABLE>
<S>                                                  <C>
            THOMAS G. BROCKINGTON, ESQ.                             LAURIE A. SMILEY, ESQ.
                RUTAN & TUCKER, LLP                               CHRISTOPHER J. VOSS, ESQ.
          611 ANTON BOULEVARD, SUITE 1400                              STOEL RIVES LLP
            COSTA MESA, CALIFORNIA 92626                      600 UNIVERSITY STREET, SUITE 3600
               (714) 641-5100 (TEL.)                              SEATTLE, WASHINGTON 98101
                (714) 546-9035 (FAX)                                (206) 624-0900 (TEL.)
                                                                     (206) 386-7500 (FAX)
</TABLE>

                            ------------------------

        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
   As soon as practicable after the registration statement becomes effective.

    If any of the securities being registered on this Form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act,
check the following box.  [ ]

    If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering.  [ ]

    If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  [ ]

    If this Form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  [ ]

    If delivery of the prospectus is expected to be made pursuant to Rule 434,
check the following box.  [ ]
                            ------------------------

                        CALCULATION OF REGISTRATION FEE

<TABLE>
<S>                                                           <C>                     <C>
- ------------------------------------------------------------------------------------------------------------
- ------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
                                                                 PROPOSED MAXIMUM
                                                                AGGREGATE OFFERING          AMOUNT OF
     TITLE OF EACH CLASS OF SECURITIES TO BE REGISTERED              PRICE(1)            REGISTRATION FEE
<S>                                                           <C>                     <C>
- ------------------------------------------------------------------------------------------------------------
Common stock, $.01 par value................................      $50,000,000.00            $13,200.00
- ------------------------------------------------------------------------------------------------------------
- ------------------------------------------------------------------------------------------------------------
</TABLE>

(1) Estimated solely for the purpose of calculating the registration fee
    pursuant to Rule 457(o) under the Securities Act of 1933.

THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR DATES
AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL FILE
A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION STATEMENT
SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(a) OF THE
SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION 8(a),
MAY DETERMINE.
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   2

        THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED.
        WE MAY NOT SELL THESE SECURITIES UNTIL THE REGISTRATION STATEMENT FILED
        WITH THE SECURITIES AND EXCHANGE COMMISSION IS EFFECTIVE. THIS
        PROSPECTUS IS NOT AN OFFER TO SELL SECURITIES, AND WE ARE NOT SOLICITING
        OFFERS TO BUY THESE SECURITIES, IN ANY STATE WHERE THE OFFER OR SALE IS
        NOT PERMITTED.

                  SUBJECT TO COMPLETION, DATED MARCH 29, 2000

                                             Shares

                                [ZLAND.COM LOGO]

                                  Common Stock

                               ------------------

     Prior to this offering, there has been no public market for our common
stock. The initial public offering price of our common stock is expected to be
between $          and $     per share. We will apply to list our common stock
on The Nasdaq Stock Market's National Market under the symbol "ZLND."

     The underwriters have an option to purchase a maximum of
additional shares to cover over-allotments of shares.

     INVESTING IN OUR COMMON STOCK INVOLVES RISKS. SEE "RISK FACTORS" ON PAGE 4.

<TABLE>
<CAPTION>
                                                                 UNDERWRITING
                                                   PRICE TO      DISCOUNTS AND    PROCEEDS TO
                                                    PUBLIC        COMMISSIONS      ZLAND.COM
                                                  -----------    -------------    -----------
<S>                                               <C>            <C>              <C>
Per Share.......................................       $              $                $
Total...........................................       $              $                $
</TABLE>

     Delivery of the shares of common stock will be made on or about
            , 2000.

     Neither the Securities and Exchange Commission nor any state securities
commission has approved or disapproved of these securities or determined if this
prospectus is truthful or complete. Any representation to the contrary is a
criminal offense.

CREDIT SUISSE FIRST BOSTON
                         ROBERTSON STEPHENS
                                               FRIEDMAN BILLINGS RAMSEY

               The date of this prospectus is             , 2000.
<PAGE>   3

                     INSIDE FRONT COVER (ARTWORK TO FOLLOW)
<PAGE>   4

                            ------------------------

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                        PAGE
                                        ----
<S>                                     <C>
PROSPECTUS SUMMARY....................     1
RISK FACTORS..........................     4
FORWARD-LOOKING STATEMENTS............    13
USE OF PROCEEDS.......................    13
DIVIDEND POLICY.......................    13
CAPITALIZATION........................    14
DILUTION..............................    15
SELECTED CONSOLIDATED FINANCIAL
  DATA................................    16
MANAGEMENT'S DISCUSSION AND ANALYSIS
  OF FINANCIAL CONDITION AND RESULTS
  OF OPERATIONS.......................    18
BUSINESS..............................    24
MANAGEMENT............................    37
</TABLE>

<TABLE>
<CAPTION>
                                        PAGE
                                        ----
<S>                                     <C>
RELATED PARTY TRANSACTIONS............    43
PRINCIPAL STOCKHOLDERS................    44
DESCRIPTION OF CAPITAL STOCK..........    46
SHARES ELIGIBLE FOR FUTURE SALE.......    50
UNDERWRITING..........................    52
NOTICE TO CANADIAN RESIDENTS..........    54
LEGAL MATTERS.........................    55
EXPERTS...............................    55
CHANGE IN INDEPENDENT
  ACCOUNTANTS.........................    55
WHERE YOU CAN FIND MORE INFORMATION...    55
INDEX TO CONSOLIDATED FINANCIAL
  STATEMENTS..........................   F-1
</TABLE>

                           -------------------------

     YOU SHOULD RELY ONLY ON THE INFORMATION CONTAINED IN THIS DOCUMENT OR TO
WHICH WE HAVE REFERRED YOU. WE HAVE NOT AUTHORIZED ANYONE TO PROVIDE YOU WITH
INFORMATION THAT IS DIFFERENT. THIS DOCUMENT MAY BE USED ONLY WHERE IT IS LEGAL
TO SELL THESE SECURITIES. THE INFORMATION IN THIS DOCUMENT MAY BE ACCURATE ONLY
ON THE DATE OF THIS DOCUMENT.

                     DEALER PROSPECTUS DELIVERY OBLIGATION

     UNTIL             , 2000 (25 DAYS AFTER THE COMMENCEMENT OF THIS OFFERING),
ALL DEALERS THAT EFFECT TRANSACTIONS IN THESE SECURITIES, WHETHER OR NOT
PARTICIPATING IN THIS OFFERING, MAY BE REQUIRED TO DELIVER A PROSPECTUS. THIS IS
IN ADDITION TO THE DEALER'S OBLIGATION TO DELIVER A PROSPECTUS WHEN ACTING AS AN
UNDERWRITER AND WITH RESPECT TO UNSOLD ALLOTMENTS OR SUBSCRIPTIONS.

     Z LAND(R), ZLAND.COM, "E-BUSINESS FOR EVERYONE" AND THE ZLAND LOGO ARE OUR
TRADEMARKS AND SERVICE MARKS. ALL OTHER TRADEMARKS OR SERVICE MARKS APPEARING IN
THIS PROSPECTUS ARE THE TRADEMARKS OR SERVICE MARKS OF THEIR RESPECTIVE OWNERS.
<PAGE>   5

                               PROSPECTUS SUMMARY

     This summary may not contain all of the information that may be important
to you. You should read the entire prospectus, including the financial data and
related notes, before making an investment decision. The terms "ZLand.com,"
"our," "we," "us" and "our company" as used in this prospectus refer to
ZLand.com, Inc. Except as otherwise indicated, information in this prospectus
assumes the conversion of outstanding shares of our convertible preferred stock
into shares of common stock immediately prior to completion of this offering and
no exercise of the underwriters' over-allotment option.

                                ZLAND.COM, INC.

     We are a leading applications service provider, or ASP, offering
proprietary Web-based software applications and related services that enable
small and mid-sized businesses to cost-effectively take their operations online
and automate their business processes. Our e-business solutions address a full
range of business functions, from establishing a basic Web presence, to selling
products over the Internet, to optimizing business operations such as sales
force and supply chain automation, customer support, human resources and
financial management. Our software applications are deployed rapidly through the
Internet to our customers on a rental basis and are easily integrated with their
business processes and existing information technology, or IT, systems.

     We believe that a significant market opportunity exists for a single-source
provider of e-business solutions to small and mid-sized businesses. We employ a
franchise distribution model to target what we believe is an under-serviced
market consisting of businesses with between one and 1,000 employees. Our
typical customer has between 20 and 100 employees. Our software applications are
specifically tailored to the needs of these businesses, providing a fully
integrated and scalable suite of front- and back-office software solutions.

     We provide the following key competitive advantages and benefits to our
customers:

     - One-Stop, End-to-End Solution. Our broad range of proprietary Web-based
       software applications enables small and mid-sized businesses to automate
       critical business processes throughout the enterprise. This allows our
       customers to use ZLand.com as a single-source provider of Web-based
       business software applications.

     - Rapid Time to Value. We offer templated software applications that enable
       our customers to rapidly recognize a meaningful return on investment in
       their e-business initiatives.

     - High-Value Delivery Model. Our ASP delivery model provides our customers
       with reliable performance and secure computing resources on a 24 x 7
       basis at an affordable price and without incurring significant up-front
       costs.

     - Scalable, Flexible Solutions. Our solutions are fully scalable and
       platform independent, enabling our customers to integrate our software
       applications with their existing IT systems and cost-effectively
       implement additional applications as their needs evolve.

     - Unique Network of Local e-Business Experts. We believe that our franchise
       network of local sales offices staffed by e-business experts provides the
       only effective means to adequately service small and mid-sized businesses
       and deliver value-added e-business solutions to meet their needs.

     As of March 2000, we offered our solutions throughout the United States
from 37 sales offices. We also have offices in Australia, Canada, Egypt, Germany
and the United Kingdom. Our customer base has grown to over 700 customers as of
March 2000 from approximately 190 customers as of January 1999.

     Our objective is to become the leading worldwide provider of Web-based
business software applications for small and mid-sized businesses. To achieve
this goal, we will continue to:

     - build a global ZLand.com brand;

     - rapidly expand through our franchise distribution model;
                                        1
<PAGE>   6

     - enhance our end-to-end solution;

     - expand internationally; and

     - leverage our community of customers and enter into strategic
       partnerships.

     Our principal executive offices are located at 27081 Aliso Creek Road,
Aliso Viejo, California 92656, and our telephone number is (949) 544-4000. Our
Web site is located at www.zland.com. Information contained on our Web site is
not part of this prospectus.

                                  THE OFFERING

Common stock offered..................               shares

Common stock to be outstanding
  after this offering.................               shares

Use of proceeds.......................     To increase our sales and marketing
                                           activities, expand our international
                                           operations, fund product development
                                           and for general corporate purposes,
                                           including working capital.

Proposed Nasdaq National Market
symbol................................     ZLND

     The number of shares of common stock to be outstanding after this offering
is based on our shares outstanding as of March 15, 2000. This information
excludes:

     - 18,000,000 shares of common stock reserved for issuance under our Second
       Amended and Restated 1997 Stock Plan, of which 12,617,090 shares are
       issuable upon the exercise of stock options outstanding as of March 15,
       2000; and

     - 5,707,688 shares of common stock issuable upon the exercise of warrants
       outstanding as of March 15, 2000, of which 4,743,824 are exercisable at
       the initial public offering price and the balance of which have a
       weighted average exercise price of $1.19 per share.

                                        2
<PAGE>   7

                      SUMMARY CONSOLIDATED FINANCIAL DATA
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

     The following tables set forth summary consolidated historical financial
data and certain pro forma financial data for our business during the years and
as of the dates indicated. The 1999 pro forma consolidated statements of
operations data gives effect to our acquisition of two companies, Appintec
Corp., dba ActionWare, or ActionWare, and Emerging Market Technologies, Inc., or
EMT, in November 1999, as if these acquisitions had been completed on January 1,
1999. Each acquisition was accounted for under the purchase method of
accounting.

<TABLE>
<CAPTION>
                                FROM SEPTEMBER 1,
                                1995 (INCEPTION)
                                     THROUGH               YEAR ENDED DECEMBER 31,
                                  DECEMBER 31,      --------------------------------------    PRO FORMA
                                      1995           1996      1997      1998       1999       1999(2)
                                -----------------   -------   -------   -------   --------   -----------
                                                                                             (UNAUDITED)
<S>                             <C>                 <C>       <C>       <C>       <C>        <C>

CONSOLIDATED STATEMENTS OF
  OPERATIONS DATA:
Total revenues................       $   40         $   791   $   221   $   610   $  6,462     $  9,413
Cost of revenues..............           44             150        82       560      1,200        1,694
                                     ------         -------   -------   -------   --------     --------
Gross profit (loss)...........           (4)            641       139        50      5,262        7,719
                                     ------         -------   -------   -------   --------     --------
Operating loss................         (198)         (1,009)   (1,663)   (5,218)   (13,552)    $(12,755)
Net loss......................       $ (198)        $(1,055)  $(1,885)  $(5,367)  $(13,643)    $(12,897)
                                     ======         =======   =======   =======   ========     ========
Basic and diluted net loss per
  share.......................       $(0.03)        $ (0.18)  $ (0.23)  $ (0.33)  $  (0.73)    $  (0.68)
                                     ======         =======   =======   =======   ========     ========
Shares used to compute basic
  and diluted net loss per
  share.......................        6,000           6,000     8,342    16,072     18,570       19,082
                                     ======         =======   =======   =======   ========     ========
Pro forma basic and diluted
  net loss per share
  (unaudited)(1)..............                                                    $  (0.46)
                                                                                  ========
Shares used to compute pro
  forma basic and diluted net
  loss per share
  (unaudited)(1)..............                                                      29,870
                                                                                  ========
</TABLE>

- ---------------
(1) The pro forma basic and diluted net loss per share (unaudited) reflects the
    conversion of all outstanding shares of our convertible preferred stock into
    11,301 shares of common stock as if the shares had been issued and converted
    at the beginning of 1999. See Note 1 to our consolidated financial
    statements.

(2) Includes adjustments directly attributable to the acquisitions, including
    the amortization of goodwill and other intangibles of $453 attributable to
    the acquisitions, amortized on a straight line basis over three to five-year
    periods, and the reversal of the in-process research and development charge
    recorded in connection with the acquisition of ActionWare.

<TABLE>
<CAPTION>
                                                                   AS OF DECEMBER 31, 1999
                                                             -----------------------------------
                                                                                      PRO FORMA
                                                             ACTUAL     PRO FORMA    AS ADJUSTED
                                                             -------    ---------    -----------
                                                                         (UNAUDITED) (UNAUDITED)
<S>                                                          <C>        <C>          <C>
CONSOLIDATED BALANCE SHEET DATA:
Cash and cash equivalents..................................  $16,404     $16,404       $
Working capital............................................   11,834      11,834
Total assets...............................................   27,319      27,319
Capitalized lease obligations, excluding current
  installments.............................................      467         467
Convertible preferred stock................................      112          --
Total stockholders' equity.................................   15,975      15,975
</TABLE>

     The pro forma balance sheet data reflects the conversion of all outstanding
shares of our convertible preferred stock into shares of common stock
immediately prior to completion of this offering. The pro forma as adjusted data
reflect our receipt of the net proceeds from the sale of the           shares of
common stock offered by us at an assumed initial public offering price of $
per share, after deducting underwriting discounts and commissions and estimated
offering expenses payable by us.

                                        3
<PAGE>   8

                                  RISK FACTORS

     This offering involves a high degree of risk. You should consider carefully
the risks and uncertainties described below and the other information in this
prospectus, including the consolidated financial statements and related notes,
before deciding to invest in shares of our common stock. While these are the
risks and uncertainties that we believe are most important for you to consider,
they are not the only risks or uncertainties facing us or which may adversely
affect our business. If any of the following risks or uncertainties actually
occurs, our business, financial condition and operating results likely would
suffer. In that event, the market price of our common stock could decline, and
you could lose all or part of your investment in our common stock.

                         RISKS RELATED TO OUR BUSINESS

OUR BUSINESS AND FUTURE PROSPECTS ARE DIFFICULT TO EVALUATE DUE TO OUR LIMITED
OPERATING HISTORY.

     We were formed in September 1995 and only began selling our e-business
software applications in April 1998. Because of our limited operating history,
the relatively recent introduction of our principal product offering, and the
emerging nature of our industry, our historical financial information is of
limited value in projecting our future results. Our business and future
prospects are, therefore, difficult to evaluate.

WE HAVE A HISTORY OF OPERATING LOSSES AND EXPECT TO INCUR SIGNIFICANT LOSSES IN
THE FUTURE.

     We have incurred significant net losses and negative cash flow since our
formation and anticipate that we will continue to do so in the foreseeable
future. We incurred a net loss of approximately $13.6 million during the year
ended December 31, 1999, and had an accumulated deficit of approximately $22.2
million as of that date. We expect to incur significant sales and marketing,
research and development, and general and administrative expenses to execute our
business plan. We cannot predict when we will operate profitably, if at all.
Even if we become profitable, we may not sustain or increase our profits on a
quarterly or annual basis in the future. Failure to achieve or maintain
profitability may negatively affect the market price of our common stock.

IF WE DO NOT BUILD BRAND AWARENESS QUICKLY, OUR ABILITY TO CAPTURE MARKET SHARE
COULD BE ADVERSELY AFFECTED.

     We believe that establishing and maintaining a good reputation and brand
recognition is critical to attract and expand our customer base. We also believe
that the importance of reputation and brand recognition will increase as our
market becomes increasingly competitive. To promote our brand, we plan to
increase our marketing expenses, which may cause our operating loss to increase.
If our initial brand-building efforts are unsuccessful, we may not experience an
increase in revenues sufficient to offset the increase in marketing expenses and
our operating results and financial condition would be adversely affected. We
may nonetheless continue to incur these expenses, possibly at higher levels. We
cannot assure you that our marketing efforts will be successful or that our
brand will become recognized. If potential customers are unfamiliar with the
services that we provide, or if customers do not perceive our solutions to be
effective or of high quality, we may become less competitive or lose market
share.

THE MARKET FOR OUR SOLUTIONS IS AT AN EARLY STAGE. OUR SUCCESS DEPENDS ON MARKET
ACCEPTANCE AND INCREASED USE OF WEB-BASED SOFTWARE APPLICATIONS.

     Our business model depends on the adoption of Web-based software
applications by small and mid-sized businesses. We believe that many of our
potential customers are not fully aware of the benefits of outsourcing
e-business solutions. Our business could be harmed if e-business solutions are
not accepted or

                                        4
<PAGE>   9

are perceived by our customers to be ineffective. Public acceptance of Web-based
software applications also could be limited by other factors, which include:

     - concerns over transaction security and user privacy;

     - inadequate network infrastructure for the Internet; and

     - inconsistent performance of the Internet.

If the market for our products does not grow or grows more slowly than we
currently anticipate, our business will be harmed.

IF OUR TEMPLATED PRODUCT DESIGN IS NOT WIDELY ACCEPTED, OUR BUSINESS WILL BE
HARMED.

     Our product design uses predefined templates that enable our customers to
tailor their solution sets and achieve a unique look and feel. This templated
product design is novel and businesses may be slow to accept the ZLand.com suite
of e-business software applications in lieu of alternative solutions. To date,
many small and mid-sized companies seeking to take their business online have
deployed relatively inexpensive, off-the-shelf software, while others have
embraced customized solutions. If small and mid-sized businesses prefer "boxed"
or custom developed solutions to our templated approach, our business will be
harmed.

WE RECENTLY HIRED CERTAIN MEMBERS OF OUR SENIOR MANAGEMENT TEAM AND WE WILL
DEPEND ON THEM AND THEIR ABILITY TO WORK TOGETHER FOR OUR FUTURE SUCCESS.

     Several members of our management team joined us within the past twelve
months, including our President in June 1999, our Chief Financial Officer in
February 2000, our Senior Vice President of Corporate Marketing in September
1999, our Senior Vice President of Products and Services in July 1999 and our
Senior Vice President and General Counsel in December 1999. Some of these
individuals previously have not worked together and are becoming integrated as a
management team. We cannot be certain that our senior management team will be
able to work together effectively or successfully manage our growth.

OUR SYSTEMS, PROCEDURES AND CONTROLS MAY BE INADEQUATE TO MANAGE OUR GROWTH AND
EXPAND OUR OPERATIONS.

     Our growth and continued expansion is likely to place a significant strain
on our management and financial systems, procedures and controls. We are in the
process of implementing a new management information system. In addition, we
must continue to improve our management, operational and financial controls and
reporting systems to manage growth effectively. If we are unable to manage our
growth and expansion, our business will be harmed.

THE SECURITIES AND EXCHANGE COMMISSION IS INVESTIGATING THE PROPRIETY OF THE
ORGANIZATION AND SOLICITATION OF INTERESTS IN GENERAL PARTNERSHIPS TO WHICH WE
SOLD FRANCHISES, WHICH INVESTIGATION COULD HARM OUR REPUTATION OR RESULT IN
DAMAGES OR OTHER SANCTIONS BEING ASSESSED AGAINST US.

     Between October 1998 and March 2000, we sold franchises to ten general
partnerships organized by VentureLink Capital Corporation, a company that is not
affiliated with us. We currently provide, for a fee and at the election of each
partnership, the services of a general manager. We understand that these
VentureLink general partnerships raised approximately $21 million from the sale
of general partnership interests.

     In March 1999, we received subpoenas from the Securities and Exchange
Commission, or SEC, seeking testimony from John Veenstra, our Chairman and Chief
Executive Officer, and a Vice President of Corporate Development, and production
of documents relating to, among other things, our franchise program and our
relationship with VentureLink. After our initial response to the subpoenas, we
were advised that no further action was required at that time. In February 2000,
we received a new document subpoena to which we have responded. It is our
understanding that the SEC is conducting a fact-finding

                                        5
<PAGE>   10

investigation into, among other things, the circumstances surrounding the
organization of the general partnerships, their structure, operations and
membership, the solicitation of investments in the general partnerships and the
subsequent conversion of these partnerships to limited liability companies and
the relationship between VentureLink and ourselves. The ongoing investigation
has also included inquiry into other general partnerships to which we have sold
franchises, any stock ownership in our company by VentureLink principals or
affiliates, as well as inquiry into the nature of our operations in general. We
have been advised that the investigation is broad in scope, and continuing. We
are cooperating with the investigation fully. We believe that the investigation
pertains to (but may not be limited to) possible violations of the securities
laws arising from the offering and sales of the general partnership interests.

     We entered into a contract with VentureLink in October 1998, which was
renewed in October 1999 for one year, pursuant to which we agreed to sell
franchises to partnerships to be formed by VentureLink. In January 2000 we
negotiated a termination and release of our contract with VentureLink, effective
March 31, 2000.

     We cannot predict the outcome of the SEC investigation, the scope of the
investigation, its conclusions or when it might be completed. If the SEC asserts
and successfully prosecutes a claim against us or any of our personnel for our
involvement with VentureLink or for any other aspect of our operations, we could
be liable for substantial damages and penalties and could be subjected to
injunctive remedies as well. In addition, any purchasers of these general
partnership interests could make claims against us for alleged violations of the
securities laws, and investors may seek judicial remedy. Finally, if we or any
of our personnel are named as defendants in any such action or are publicly
identified by the SEC as being associated with other persons who are charged
with violating the securities laws, our reputation would likely be harmed and
the defense of such actions would divert our management's attention from the
operation of our business.

IF WE ARE UNABLE TO MARKET AND SELL FRANCHISES, OR IF OUR FRANCHISEES DO NOT
ACHIEVE ADEQUATE REVENUE AND PROFITABILITY, WE MAY BE UNABLE TO ACHIEVE PLANNED
GROWTH ON A TIMELY OR PROFITABLE BASIS, IF AT ALL.

     We are in the early stages of developing our franchise distribution model.
Our business and prospects must be considered in light of the risks and
uncertainties associated with the strategy of selling products and services
through exclusive franchisees in certain markets. Some of these risks and
uncertainties include:

     - our ability to identify, recruit and train a sufficient number of
       qualified franchisees;

     - our ability to increase the number of franchisees in our target
       geographic markets;

     - the limited operating history of our existing franchisees;

     - the length of time it takes a new franchisee's sales personnel to become
       productive; and

     - competition we face from other companies in recruiting franchisees.

     If we are unable to identify, recruit and train a sufficient number of
qualified franchisees, we may be required to accelerate our expansion of
company-owned operations or pursue other distribution methods. This would slow
our anticipated growth and would require significant amounts of additional
capital, which may not be available.

WE DEPEND ON OUR FRANCHISEES TO DEVELOP BUSINESS IN THEIR TERRITORIES, AND THEIR
FAILURE TO DO SO COULD HARM OUR BUSINESS.

     We expect independent franchises to service a significant portion of our
territories worldwide and we depend on these franchisees to develop business and
sell ZLand.com products and services in their territories. We cannot be certain
that our franchisees will achieve satisfactory performance levels. Although we
can terminate franchisees who fail to meet our performance requirements, this
would require us to replace these franchisees or service their territories from
a company-owned sales office. From time to time we may be involved in litigation
or arbitration with franchisees who are terminated for nonperformance or
noncompliance with their franchise agreements. In either case, revenues from
these territories likely would

                                        6
<PAGE>   11

fall below our expectations. Similarly, multi-territory franchises may be
unable, for financial or other reasons, to commence operations as scheduled in
each of their territories. Such a failure could cause us to renegotiate their
agreements or take other action, which could adversely impact us.

WE MUST COMPLY WITH APPLICABLE FRANCHISE LAWS AND REGULATIONS AND OUR FAILURE TO
DO SO WOULD ADVERSELY AFFECT OUR ABILITY TO SELL FRANCHISES.

     We are subject to federal regulation and certain foreign and state laws
that govern the offer and sale of franchises and the franchisor-franchisee
relationship. Many foreign and state franchise laws impose substantive
requirements on franchise agreements, including limitations on noncompetition
provisions and on provisions concerning the termination or nonrenewal of a
franchise. Some foreign countries and states require companies to register
certain materials before franchises can be offered or sold in that country or
state. The failure to obtain or retain licenses or registration approvals to
sell franchises could delay or preclude franchise sales. Additionally, if we
were to violate applicable franchise laws, existing and future franchisees may
have a basis to bring claims against us. Franchise law violation claims could
include unfair business practices, negligent misrepresentation, fraud, and
statutory franchise investment and/or relationship violations. Remedies may
include damages and/or rescission of the franchise agreement by the franchisee.
We may not always have been in technical compliance with certain franchise laws.
Unasserted claims against us may already exist and their assertion could
adversely affect our business, financial condition, and results of operations.

ACTIONS OF FRANCHISEES BEYOND OUR CONTROL COULD NEGATIVELY IMPACT OUR REPUTATION
AND OUR BUSINESS.

     Franchisees may take actions which damage our reputation and diminish the
value of the trademarks and service marks that we license to them. Furthermore,
our customers may mistakenly identify franchisees as being controlled by us. If
a franchisee is held by a court or arbitrator to be controlled by us, we could
be held responsible for the actions or liabilities of franchisees. Moreover, our
brand may be associated with the business difficulties of our franchisees. As a
result, the difficulties experienced by, or the failure of, our franchisees
could damage our reputation.

WE EXPECT OUR MARKET TO BECOME INCREASINGLY COMPETITIVE. IF WE ARE UNABLE TO
COMPETE SUCCESSFULLY, OUR BUSINESS WILL BE HARMED.

     The market for our e-business software applications and services is
competitive and we expect the intensity of competition to increase in the
future. Increased competition may result in price reductions, reduced gross
margins and an inability to expand our business, any one of which could
seriously harm our business.

     Many of our current and potential competitors have significantly greater
financial, technical, marketing and other resources, greater brand recognition
than we have and a larger installed base of customers. These competitors may be
able to adapt more quickly than we can to new or emerging technologies and
changes in customer requirements. If we fail to compete successfully against
current or future competitors, our business will be harmed.

OUR QUARTERLY REVENUES AND OPERATING RESULTS ARE DIFFICULT TO PREDICT AND MAY
FLUCTUATE SIGNIFICANTLY, WHICH MAY CAUSE VOLATILITY OR A DECLINE IN THE PRICE OF
OUR STOCK.

     Our quarterly revenues and operating results may fluctuate significantly in
the future due to a number of factors, many of which are outside our control.
These factors include, among others:

     - market acceptance of and demand for our products and services;

     - fluctuations in the timing of the sale of franchise licenses;

     - announcements of technological innovations or new products or services by
       us or our competitors;

     - changes in our pricing policies or those of our competitors;

     - the ability to expand our sales and marketing operations;

                                        7
<PAGE>   12

     - the amount and timing of costs related to entering new geographic markets
       or other initiatives;

     - technical difficulties or system downtime affecting the Web generally or
       the operation of our Web servers;

     - conditions in the economy in general or in the Web-based business
       software applications sector in particular;

     - customer budget cycles and changes in these budget cycles; and

     - unfavorable publicity or changes in applicable laws and regulations, or
       their judicial or administrative interpretations, affecting us or the
       Web-based business software applications sector.

Accordingly, we believe that quarter-to-quarter comparisons of our operating
results are not necessarily meaningful and should not be relied upon as an
indication of our future performance.

     We plan to increase our operating expenses significantly to expand our
business. If our revenues do not increase with these expenses, our business,
operating results and financial condition could be seriously harmed and net
losses in a given quarter could be greater than expected. Any shortfall in
revenues would have a direct impact on our operating results for a particular
quarter. In addition, because our operating expenses are relatively fixed in the
near term and are based primarily on our expectations of future revenues, any
decline in our revenues to a level that is below our expectations would have a
disproportionately adverse impact on our operating results. It is also possible
that in some future periods our revenues and operating results may be below the
expectations of public market analysts and investors. In this event, the price
of our common stock is likely to decline.

IF WE CANNOT ADAPT TO TECHNOLOGICAL ADVANCES, OUR PRODUCTS MAY BECOME OBSOLETE.

     If we are unable to develop or acquire new software products or
enhancements to our existing product line on a timely and cost effective basis,
or if new products or enhancements do not achieve market acceptance, our
business will be harmed. The introduction of products employing new technologies
and evolving industry standards could render our existing products obsolete and
unmarketable. To be successful, our products must keep pace with technological
developments and evolving industry standards, address the changing and
increasingly sophisticated needs of our customers and achieve market acceptance.

IF WE ARE UNABLE TO RETAIN OUR CURRENT KEY MANAGEMENT PERSONNEL, OUR BUSINESS
COULD BE HARMED.

     Our future performance depends largely on the continuing service of our
executive officers and senior management. Although we have entered into
employment agreements with certain members of our senior management team, these
agreements may be terminated and these individuals may not continue to serve for
any particular period of time. If we lose the services of one or more of our key
personnel our business may be harmed.

OUR GROWTH COULD BE LIMITED IF WE FAIL TO HIRE AND RETAIN QUALIFIED PERSONNEL.

     Our future success also depends on our continuing ability to attract, hire,
train and retain a substantial number of highly skilled managerial, financial,
marketing and technical sales personnel. Competition for qualified personnel in
our industry is intense. We may fail to hire or retain highly qualified
personnel, or we may need to pay higher compensation for employees than we
currently expect.

IF WE ARE UNABLE TO PROTECT OUR PROPRIETARY RIGHTS, OUR BUSINESS COULD BE
HARMED.

     Our trademarks, service marks, trade secrets and other proprietary rights
are important to our success and competitive position and we seek to protect our
proprietary rights. Despite our efforts to protect our proprietary rights,
unauthorized parties may attempt to copy aspects of our products or to obtain
and use information that we regard as proprietary. In addition, the laws of some
foreign countries do not protect our proprietary rights to the same extent as
the laws of the United States and we expect that it will become more difficult
to monitor and prevent the misuse of our proprietary rights as we expand
                                        8
<PAGE>   13

internationally. Any misuse or misappropriation of our proprietary rights would
adversely affect our competitive position.

INTELLECTUAL PROPERTY INFRINGEMENT CLAIMS AGAINST US, EVEN WITHOUT MERIT, COULD
BE EXPENSIVE TO DEFEND AND DIVERT MANAGEMENT'S ATTENTION FROM OUR BUSINESS.

     Although we are not aware that any of our products infringe upon any third
party intellectual property rights, it is possible that third parties may assert
infringement claims against us. Any such claims, regardless of merit, could be
time-consuming to address, result in costly litigation, divert management's
attention and resources, or require us to enter into royalty or licensing
agreements. These royalty or licensing agreements, if required, might not be
available on terms acceptable to us or at all.

UNKNOWN SOFTWARE DEFECTS COULD CAUSE SERVICE INTERRUPTIONS, WHICH COULD HARM OUR
REPUTATION AND IMPOSE SIGNIFICANT, UNANTICIPATED COSTS.

     Our software applications may contain defects that cause system failures
when first introduced or when new versions are released. Although we conduct
extensive testing, we may not discover defects that affect an application until
after it is deployed. These defects could cause service interruptions, which
would damage our reputation, increase our costs, and divert development
resources. In addition, customers could assert claims for damages against us,
which could be expensive and distract our management. Although we maintain
general liability insurance, including coverage for errors and omissions, we
cannot be certain that such coverage will continue to be available on reasonable
terms, will be available in amounts sufficient to cover one or more large
claims, or that the insurer will not disclaim coverage as to any particular
claim.

OUR SYSTEMS AND NETWORK INFRASTRUCTURE ARE VULNERABLE TO SECURITY BREACHES AND
OTHER DISRUPTIONS THAT COULD HARM OUR BUSINESS AND REPUTATION.

     Security breaches of our systems and network infrastructure, or the
perception that they are insecure, could harm our business and reputation. We
rely on encryption and authentication technology, as well as physical measures
at third party network operating centers, to provide the security necessary to
store confidential information for, and transmit confidential information to,
our customers. Our systems and network are vulnerable, however, to unauthorized
access, computer viruses, and accidental or intentional acts that could disrupt
our ability to service our customers. Such disruptions could jeopardize the
security of our customers' confidential information, result in liability to us,
cause us to lose existing customers, and adversely affect our ability to sell
our solutions to new customers. In addition, we may be required to make
significant ongoing investments to maintain system security. We cannot be
certain that the measures that we have implemented or may implement to protect
our systems and network from security breaches will be effective.

     Moreover, the network operating centers are vulnerable to system failures
and damage from earthquakes, fire, floods, power loss, telecommunications
failures, and similar events. If any of these events result in disruption or
damage to the network operating centers, we may be unable to provide service to
our customers for an indefinite period and could lose customers and revenues.

THE INABILITY OF OUR SYSTEMS AND NETWORK INFRASTRUCTURE TO HANDLE AN INCREASED
VOLUME OF INTERNET TRAFFIC WOULD HARM OUR BUSINESS.

     An increase in the volume of Internet traffic could strain the capacity of
our network infrastructure, which could lead to slower response times or system
failures. Any failure of our servers and networking systems to handle current or
future volumes of traffic would harm our business and reputation.

WE MAY MAKE ACQUISITIONS THAT COULD POSE RISKS TO OUR BUSINESS.

     We intend to expand into new geographic markets and enhance our position in
existing geographic markets. We may attempt to accomplish this through the
acquisition of complementary businesses, products and technologies.
Specifically, we have recently completed three acquisitions; two in November

                                        9
<PAGE>   14

1999 and one in January 2000. This acquisition strategy poses risks that could
harm our business, including, but not limited to, the following:

     - we may not be able to identify suitable acquisition candidates and may
       incur costs associated with uncompleted acquisitions;

     - the completion of a potential acquisition may cause disruptions in our
       ongoing business, distract management and lead to difficulties in
       maintaining our business standards, controls and procedures;

     - we may not be able to obtain financing, on favorable terms or at all, to
       complete any of our potential acquisitions;

     - we may experience difficulties in integrating an acquired company,
       product or technology;

     - we may not be able to overcome difficulties associated with international
       expansion, such as language barriers, time differences, cultural
       differences and remote communications;

     - we may be required to amortize significant amounts of an acquired
       company's goodwill and other intangible assets; and

     - an acquired company, product or technology may not perform as well as we
       expected.

OUR BUSINESS IS SUSCEPTIBLE TO NUMEROUS RISKS ASSOCIATED WITH INTERNATIONAL
OPERATIONS.

     We currently operate in several foreign markets and expect to undertake
significant international expansion. Consequently, we are subject to a number of
risks associated with international business activities that could adversely
affect our operations in foreign markets and slow our growth. These risks
generally include, among others:

     - difficulties in managing and staffing international operations;

     - difficulties in establishing or maintaining international distribution
       channels and local franchise networks;

     - difficulties in obtaining or maintaining regulatory approvals or in
       complying with foreign laws;

     - differing legal and regulatory regimes;

     - increased collection risks;

     - trade restrictions;

     - export duties and tariffs;

     - foreign currency fluctuations; and

     - uncertain political and economic developments.

WE MAY BECOME DEPENDENT ON THIRD-PARTY PROVIDERS OF COMPONENT SOFTWARE.

     We license certain software that is incorporated into our ZLand.com suite
of e-business software applications, and expect to extend our product line by
licensing additional products from third party vendors. If we are unable to use
any third party software that is critical to our solutions and unable to develop
or acquire a substitute product, we could be prevented from delivering our
solutions to our customers. In such event, we could incur contractual penalties
and our business would be harmed.

A VARIETY OF FACTORS COULD CAUSE US TO NEED ADDITIONAL CAPITAL WHICH MAY BE
DIFFICULT TO OBTAIN.

     We may need to raise additional capital in the future for a variety of
reasons. For example, if franchisees do not perform to our expected levels, we
may decide to expand through company-owned operations to a greater extent than
we currently anticipate. This would require considerable expenditures by us in
advance of corresponding revenues. Similarly, if we decide to accelerate our
international expansion,

                                       10
<PAGE>   15

through acquisitions or otherwise, our up-front expenditures would increase. We
may not be able to raise additional capital on acceptable terms, or at all, at
times when we feel it is important to do so. If market conditions or other
factors prevent us from raising capital in the future, our business will be
harmed.

                     RISKS RELATED TO THE INTERNET INDUSTRY

WE DEPEND ON THE INCREASED USE OF THE INTERNET TO EXPAND OUR PRODUCT SALES. IF
THE USE OF THE INTERNET DOES NOT GROW AS ANTICIPATED, OUR BUSINESS WILL BE
HARMED.

     Our future success is substantially dependent upon continued growth in the
use of the Internet. To the extent that small and mid-sized businesses do not
consider the Internet a viable commercial and communications medium, our
customer base will not grow. In addition, our business may be indirectly
affected if the number of users on the Internet does not increase or if commerce
over the Internet does not become more accepted and widespread. The use and
acceptance of the Internet may not increase for a number of reasons, including:

     - actual or perceived lack of security of information;

     - high cost or lack of availability of access;

     - transmission errors and traffic congestion or other usage delays on the
       Internet;

     - inconsistent quality of service or the lack of availability of cost
       effective, high-speed service;

     - governmental regulation; and

     - uncertainty regarding intellectual property ownership.

     If the necessary Internet infrastructure, products, services or facilities
are not developed, or if use of the Internet does not increase as expected, our
business will be harmed.

GOVERNMENT REGULATION AND LEGAL UNCERTAINTIES COULD INHIBIT THE GROWTH IN USE OF
THE INTERNET, WHICH WOULD HARM OUR BUSINESS.

     Increased regulation of the Internet could slow the growth in use of the
Internet, which would decrease demand for our products and services and increase
our cost of doing business. New laws and regulations affecting the Internet have
been adopted in the United States and in Europe. Because these laws and
regulations have not yet been fully implemented or interpreted by administrative
agencies and the courts, we do not know how our business will be affected by
them. Moreover, we cannot predict the extent to which courts will apply existing
laws regulating issues such as property ownership, libel and personal privacy to
the Internet. We expect that additional legislative and regulatory proposals,
including taxation of e-commerce, will be considered by governmental
authorities. Our business may be adversely affected by current and future laws
and regulations to the extent that they make online commerce more costly or
otherwise inhibit the growth of Internet use.

                         RISKS RELATED TO THIS OFFERING

THERE HAS BEEN NO PRIOR PUBLIC MARKET FOR OUR COMMON STOCK AND THE INITIAL
PUBLIC OFFERING PRICE MAY NOT REFLECT OUR MARKET VALUE.

     Before this offering, you could not buy or sell our common stock publicly.
An active trading market for our common stock may not develop after this
offering. We will negotiate and determine the initial offering price with the
underwriters. This price does not necessarily reflect our assets, book value or
potential earnings or any other recognized criteria of value and may vary from
the market price of the common stock after the offering. You may not be able to
resell your shares at or above the initial offering price.

                                       11
<PAGE>   16

OUR COMMON STOCK IS PARTICULARLY SUBJECT TO VOLATILITY BECAUSE OF THE INDUSTRY
THAT WE ARE IN.

     The market prices of securities of technology companies, particularly
Web-related companies, have been extremely volatile and have experienced
fluctuations that often have been unrelated or disproportionate to the operating
performance of such companies. These broad market fluctuations could adversely
affect the market price of our common stock.

THE BOOK VALUE OF YOUR COMMON STOCK WILL BE SUBSTANTIALLY DILUTED IN THIS
OFFERING AND MAY BE DILUTED IN THE FUTURE.

     We expect that the initial offering price of our common stock will be
substantially higher than the net tangible book value per share of our common
stock. As a result, investors purchasing common stock in this offering will
incur immediate dilution. In the past, we issued options and warrants to acquire
common stock at prices significantly below the initial offering price. To the
extent that these outstanding options and warrants to purchase our common stock
are exercised, there will be further dilution to investors in this offering.

A LARGE NUMBER OF SHARES WILL BE ELIGIBLE FOR FUTURE SALE AND, IF SOLD, THESE
SHARES MAY CREATE EXCESS SUPPLY IN THE MARKET CAUSING OUR STOCK PRICE TO
DECLINE.

     Sales of a substantial number of shares of our common stock in the public
market after this offering could adversely affect the market price of our common
stock and could impair our ability to raise capital through the sale of equity
or equity-related securities.

WE WILL HAVE BROAD DISCRETION OVER THE USE OF PROCEEDS FROM THIS OFFERING, AND
THE SUCCESS OF YOUR INVESTMENT IN OUR STOCK DEPENDS ON OUR ABILITY TO SPEND AND
INVEST THOSE PROCEEDS WISELY.

     We plan to use the proceeds from this offering to increase our sales and
marketing activities, to expand our international operations, to fund product
development and for general corporate purposes, including working capital. Our
management will retain broad discretion to allocate the proceeds of this
offering and to determine the timing of our expenditures. Management's failure
to apply these funds effectively could harm our business.

YOU SHOULD NOT EXPECT TO DERIVE CASH DIVIDENDS FROM YOUR INVESTMENT.

     We do not anticipate paying any cash dividends in the foreseeable future.
We intend to use any profits to finance the further development and growth of
our business.

WE HAVE CERTAIN ANTI-TAKEOVER PROVISIONS THAT COULD MAKE IT MORE DIFFICULT FOR A
THIRD PARTY TO ACQUIRE US.

     Provisions of our certificate of incorporation and our proposed stockholder
rights plan as well as provisions of Delaware law could make it more difficult
for a third party to acquire us, even if doing so would be beneficial to our
stockholders.

THE RELIABILITY OF MARKET DATA INCLUDED IN THIS PROSPECTUS IS UNCERTAIN.

     We have included market data from industry publications in this prospectus.
Although we believe market data used in this prospectus to be reliable, we have
not independently verified this data nor can we assure you that it is accurate
or complete.

                                       12
<PAGE>   17

                           FORWARD-LOOKING STATEMENTS

     This prospectus contains forward-looking statements that involve
substantial risks and uncertainties. Statements regarding our competitive
strengths, business strategy, future financial position, budgets, projected
costs and plans, and objectives of management, among others, are forward-looking
statements. In some cases you can identify forward-looking statements by the use
of words such as "anticipate," "believe," "could," "estimate," "expect," "goal,"
"intend," "may," "objective," "plan," "should," "will," and "would" or similar
terminology. You should read statements that contain these words carefully
because they discuss our future expectations, contain projections of our future
results of operations or of our financial position or state other
"forward-looking" information.

     Although we believe that it is important to communicate our future
expectations to our investors, we can give no assurance that these expectations
will prove to be correct. We may be unable to predict accurately or control
future events. The factors listed in the section captioned "Risk Factors," as
well as other cautionary language in this prospectus, provide examples of risks,
uncertainties and events that may cause our actual results to differ materially
from the expectations that we describe in our forward-looking statements. Before
you invest in our common stock, you should be aware that the occurrence of the
events described in the "Risk Factors" section and elsewhere in this prospectus
could have an adverse effect on our business, results of operations and
financial condition. We are under no obligation to update any of the
forward-looking statements after the date of this prospectus to conform these
statements to actual results or to changes in our expectations.

                                USE OF PROCEEDS

     We estimate that we will receive net proceeds of approximately $
million, or approximately $          million if the underwriters' over-allotment
option is exercised in full, from the sale of       shares of common stock
offered by us at an assumed initial public offering price of $     per share,
after deducting underwriting discounts and commissions and estimated offering
expenses payable by us.

     The principal purposes of this offering are to obtain additional capital,
to create a public market for our common stock and to facilitate future access
to public equity markets. As of the date of this prospectus, we have no specific
plans to use the net proceeds from this offering other than as set forth below.

     We intend to use the net proceeds from this offering primarily to increase
our sales and marketing activities, expand our international operations, fund
product development and for general corporate purposes, including working
capital. We also may use a portion of the net proceeds to acquire complementary
businesses, products or technologies; however, we currently have no commitments
or agreements, and are not involved in any negotiations, to do so. We have not
determined the amount of net proceeds to be used specifically for each of the
foregoing purposes. Pending use of the net proceeds of this offering, we intend
to invest the net proceeds in short-term, interest-bearing, investment-grade
securities.

                                DIVIDEND POLICY

     We have never declared or paid any cash dividends on our capital stock and
currently intend to retain all available earnings generated by our operations
for the development and growth of our business. Accordingly, we do not currently
anticipate paying any cash dividends in the foreseeable future.

                                       13
<PAGE>   18

                                 CAPITALIZATION

     The following table describes our capitalization as of December 31, 1999:

     - On an actual basis;

     - On a pro forma basis to reflect the conversion of all outstanding shares
       of our convertible preferred stock into 11,300,570 shares of common stock
       immediately prior to completion of this offering; and

     - On a pro forma as adjusted basis to reflect the sale of
       shares of common stock offered by us at an assumed initial public
       offering price of $     per share, after deducting underwriting discounts
       and commissions and estimated offering expenses payable by us.

     You should read this table together with "Use of Proceeds," "Selected
Consolidated Financial Data," "Management's Discussion and Analysis of Financial
Condition and Results of Operations" and our consolidated financial statements
and the related notes included elsewhere in this prospectus.

<TABLE>
<CAPTION>
                                                                   AS OF DECEMBER 31, 1999
                                                              ----------------------------------
                                                                                      PRO FORMA
                                                               ACTUAL    PRO FORMA   AS ADJUSTED
                                                              --------   ---------   -----------
<S>                                                           <C>        <C>         <C>
Cash and cash equivalents...................................  $ 16,404   $ 16,404     $
                                                              ========   ========     ========
Capitalized lease obligations, excluding current
  installments..............................................  $    467   $    467     $
                                                              --------   --------     --------
Stockholders' equity:
  Series A convertible preferred stock, $.01 par value,
     2,220,000 shares authorized, 1,649,634 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        16         --
  Series B convertible preferred stock, $.01 par value,
     7,823,740 shares authorized, 6,144,270 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        61         --
  Series C convertible preferred stock, $.01 par value,
     3,777,778 shares authorized, 3,506,666 shares
     outstanding, actual; no shares outstanding, pro forma
     and pro forma as adjusted..............................        35         --
  Undesignated preferred stock, $.01 par value, 6,178,482
     shares authorized, no shares outstanding, actual, pro
     forma and pro forma as adjusted........................        --         --
  Common stock, $.01 par value, 100,000,000 shares
     authorized, 21,542,806 shares issued (including
     treasury shares) and outstanding, actual; 32,843,376
     shares outstanding, pro forma;                shares
     outstanding, pro forma as adjusted.....................       216        328
  Additional paid-in capital................................    39,418     39,418
  Treasury stock -- common shares at cost, 143,592 shares...      (239)      (239)
  Stock subscriptions receivable............................    (1,327)    (1,327)
  Accumulated other comprehensive loss......................        (9)        (9)
  Accumulated deficit.......................................   (22,196)   (22,196)
                                                              --------   --------     --------
  Total stockholders' equity................................    15,975     15,975
                                                              --------   --------     --------
     Total capitalization...................................  $ 16,442   $ 16,442     $
                                                              ========   ========     ========
</TABLE>

     Share numbers in the table exclude:

     - 11,139,212 shares of common stock issuable upon the exercise of stock
       options outstanding as of December 31, 1999, at a weighted average
       exercise price of $3.36 per share; and

     - 5,757,798 shares of common stock issuable upon the exercise of warrants
       outstanding as of December 31, 1999, of which 4,743,824 are exercisable
       at the initial public offering price and the balance of which have a
       weighted average exercise price of $1.14 per share.

                                       14
<PAGE>   19

                                    DILUTION

     If you invest in our common stock, your ownership interest will be diluted
by the difference between the initial public offering price per share of our
common stock and the pro forma as adjusted net tangible book value per share of
our common stock immediately after this offering. Our pro forma net tangible
book value as of December 31, 1999 was approximately $13.9 million, or $0.42 per
share. Pro forma net tangible book value per share represents the amount of our
total tangible assets less the amount of our total liabilities, divided by the
number of shares of common stock outstanding after giving pro forma effect to
the conversion of all outstanding shares of our convertible preferred stock into
11,300,570 shares of common stock immediately prior to completion of this
offering. Dilution in pro forma net tangible book value per share represents the
difference between the amount per share paid by investors in this offering and
the pro forma net tangible book value per share of our common stock immediately
after the completion of this offering. After giving effect to our sale of
               shares of common stock offered by us at an assumed initial public
offering price of $     per share, and after deducting underwriting discounts
and commissions and estimated offering expenses payable by us, our pro forma as
adjusted net tangible book value at December 31, 1999 would have been
$            , or $     per share. This represents an immediate increase in pro
forma net tangible book value of $     per share to existing stockholders and an
immediate dilution of $     per share to new investors. The following table
illustrates this per share dilution:

<TABLE>
<S>                                                           <C>        <C>
Assumed initial public offering price per share.............             $
  Pro forma net tangible book value per share as of December
     31, 1999...............................................  $  0.42
  Increase per share attributable to new investors..........
                                                              -------
  Pro forma as adjusted net tangible book value per share
     after this offering....................................
                                                                         -------
  Dilution per share to new investors.......................             $
                                                                         =======
</TABLE>

     The following table sets forth, on a pro forma as adjusted basis as of
December 31, 1999, the differences between existing stockholders and new
investors with respect to the total number of shares purchased from us, the
total consideration paid to us and the average price per share paid to us before
deducting underwriting discounts and commissions and estimated offering
expenses:

<TABLE>
<CAPTION>
                                 SHARES PURCHASED      TOTAL CONSIDERATION
                                ------------------    ---------------------    AVERAGE PRICE
                                NUMBER     PERCENT      AMOUNT      PERCENT      PER SHARE
                                -------    -------    ----------    -------    -------------
<S>                             <C>        <C>        <C>           <C>        <C>
Existing stockholders.........                   %    $                   %       $
New investors.................
                                -------     -----     ----------     -----
  Total.......................              100.0%    $              100.0%
                                =======     =====     ==========     =====
</TABLE>

     The foregoing table assumes no exercise of options or warrants outstanding
as of December 31, 1999. As of December 31, 1999, there were 11,139,212 shares
of common stock issuable upon the exercise of stock options at a weighted
average exercise price of $3.36 and 5,757,798 shares of common stock issuable
upon the exercise of outstanding warrants, of which 4,743,824 are exercisable at
the initial public offering price and the balance of which have a weighted
average exercise price of $1.14 per share.

                                       15
<PAGE>   20

                      SELECTED CONSOLIDATED FINANCIAL DATA

     The following selected consolidated financial data and selected pro forma
data should be read in conjunction with "Management's Discussion and Analysis of
Financial Condition and Results of Operations" and our consolidated financial
statements and related notes included elsewhere in this prospectus. The 1999 pro
forma consolidated statement of operations data gives effect to the acquisitions
of ActionWare and EMT in November 1999 as if these acquisitions had been
completed on January 1, 1999. Each acquisition was accounted for under the
purchase method of accounting. The consolidated financial statements as of and
for the year ended December 31, 1999 have been audited by KPMG LLP, independent
certified public accountants. The consolidated financial statements as of
December 31, 1998, and for the two year period then ended, have been audited by
PricewaterhouseCoopers LLP, independent accountants. The consolidated financial
statements as of December 31, 1999 and 1998, and for each of the years in the
three-year period ended December 31, 1999, and the reports thereon, are included
elsewhere in this prospectus.

<TABLE>
<CAPTION>
                                         FROM
                                     SEPTEMBER 1,
                                   1995 (INCEPTION)
                                       THROUGH                 YEAR ENDED DECEMBER 31,
                                     DECEMBER 31,     -----------------------------------------
                                         1995          1996       1997       1998        1999      PRO FORMA
                                   ----------------   -------    -------    -------    --------     1999(2)
                                                      (IN THOUSANDS, EXCEPT PER SHARE DATA)       (UNAUDITED)
<S>                                <C>                <C>        <C>        <C>        <C>        <C>
HISTORICAL CONSOLIDATED
STATEMENTS OF OPERATIONS DATA:
Revenues:
  Franchise......................       $   --        $   452    $    --    $   260    $  4,669     $  4,669
  Product and related services...           40            339        221        350       1,793        4,744
                                        ------        -------    -------    -------    --------     --------
         Total revenues..........           40            791        221        610       6,462        9,413
  Cost of revenues...............           44            150         82        560       1,200        1,694
                                        ------        -------    -------    -------    --------     --------
Gross profit (loss)..............           (4)           641        139         50       5,262        7,719
                                        ------        -------    -------    -------    --------     --------
Operating expenses:
  Research and development.......           90            999        890        993       3,146        4,452
  Sales and marketing............           --            449        629      2,156       9,915       10,438
  General and administrative.....          104            202        283      2,119       4,449        5,584
  In-process research and
    development..................           --             --         --         --       1,304           --
                                        ------        -------    -------    -------    --------     --------
         Total operating
           expenses..............          194          1,650      1,802      5,268      18,814       20,474
                                        ------        -------    -------    -------    --------     --------
Operating loss...................         (198)        (1,009)    (1,663)    (5,218)    (13,552)     (12,755)
Interest expense, net............           --             46        222        149          87          138
                                        ------        -------    -------    -------    --------     --------
Net loss before income taxes.....         (198)        (1,055)    (1,885)    (5,367)    (13,639)     (12,893)
Provision for income taxes.......           --             --         --         --           4            4
                                        ------        -------    -------    -------    --------     --------
Net loss.........................         (198)        (1,055)    (1,885)    (5,367)    (13,643)     (12,897)
Preferred stock dividend.........           --             --         49         --          --           --
                                        ------        -------    -------    -------    --------     --------
Net loss applicable to common
  stockholders...................       $ (198)       $(1,055)   $(1,934)   $(5,367)   $(13,643)     (12,897)
                                        ======        =======    =======    =======    ========     ========
Basic and diluted net loss per
  share..........................       $(0.03)       $ (0.18)   $ (0.23)   $ (0.33)   $  (0.73)       (0.68)
                                        ======        =======    =======    =======    ========     ========
Shares used to compute basic and
  diluted net loss per share.....        6,000          6,000      8,342     16,072      18,570       19,082
                                        ======        =======    =======    =======    ========     ========
Pro forma basic and diluted net
  loss per share
  (unaudited)(1).................                                                      $  (0.46)
                                                                                       ========
Shares used to compute pro forma
  basic and diluted net loss per
  share (unaudited)(1)...........                                                        29,870
                                                                                       ========
</TABLE>

- -------------------------
(1) The pro forma basic and diluted net loss per share (unaudited) reflects the
    conversion of all outstanding shares of our convertible preferred stock into
    11,301 shares of common stock as if the shares had been issued and converted
    at the beginning of 1999. See Note 1 to our consolidated financial
    statements.

(2) Includes adjustments directly attributable to the acquisitions, including
    the amortization of goodwill and other intangibles of $453 attributable to
    the acquisitions, amortized on a straight line basis over three to five-year
    periods, and the reversal of the in-process research and development charge
    recorded in connection with the acquisition of ActionWare.

                                       16
<PAGE>   21

<TABLE>
<CAPTION>
                                                                       AS OF DECEMBER 31,
                                                          ---------------------------------------------
                                                          1995    1996      1997      1998       1999
                                                          ----    -----    ------    -------    -------
                                                                         (IN THOUSANDS)
<S>                                                       <C>     <C>      <C>       <C>        <C>
CONSOLIDATED BALANCE SHEET DATA:

Cash and cash equivalents...............................  $ 40    $  43    $   14    $ 1,594    $16,404
Working capital (deficit)...............................   351     (845)     (913)    (1,303)    11,834
Total assets............................................   502      648     1,618      2,685     27,319
Notes payable to stockholder, less current
  installments..........................................    --       --        60         30         --
Capitalized lease obligations, excluding current
  installments..........................................    --       65        53         89        467
Convertible preferred stock.............................    --       --         1         38        112
Total stockholders' equity (deficit)....................   430     (722)      304       (728)    15,975
</TABLE>

                                       17
<PAGE>   22

                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS

     You should read the following discussion of our financial condition and
results of operations in conjunction with our consolidated financial statements
and related notes appearing elsewhere in this prospectus. This discussion
contains forward-looking statements that involve risks and uncertainties. Our
actual results may differ materially from those anticipated in these
forward-looking statements as a result of factors including those discussed in
"Risk Factors" and elsewhere in this prospectus.

OVERVIEW

     We are a leading applications service provider, or ASP, offering
proprietary Web-based software applications that enable small and mid-sized
businesses to cost-effectively take their operations online and automate their
business processes. Our ZLand.com product line of software applications together
with related services provide e-business solutions for our customers. We offer
our software applications to our customers on a rental basis and deliver our
products and services through a franchise network.

     We were organized in September 1995. From September 1995 to the end of
1998, our efforts were principally devoted to the development of our franchise
distribution model and our ZLand.com product line. We also sold custom Web site
development services during this period. We commenced sales of our current
ZLand.com product line in April 1998. During 1999, we significantly expanded our
corporate infrastructure, our ZLand.com product line and our U.S. franchise
network, and initiated operations in Australia, Canada, Egypt, Germany and the
United Kingdom. In November 1999, we launched our first brand building campaign
through print advertising in major publications.

  Recent Acquisitions

     In November 1999, we acquired all of the outstanding stock of Appintec
Corp., dba ActionWare, or ActionWare, a California corporation, for 475,000
shares of our common stock valued at $4.50 per share and $320,000 in cash. The
aggregate purchase price was $2.5 million. ActionWare develops and markets
customer relationship management software and provides related maintenance and
programming services. The acquisition has been accounted for using the purchase
method of accounting and, accordingly, the results of operations of ActionWare
have been included in our consolidated financial statements since the date of
the acquisition.

     In November 1999, we also acquired all of the outstanding stock of Emerging
Market Technologies, Inc., or EMT, a Delaware corporation, for 85,000 shares of
our common stock valued at $4.50 per share and $180,000 in cash. The aggregate
purchase price was $563,000. EMT markets and sells software and provides
consulting services. The acquisition has been accounted for using the purchase
method of accounting and, accordingly, the results of operations of EMT have
been included in our consolidated financial statements since the date of
acquisition.

     In January 2000, we acquired substantially all of the assets of Central
Technologies, Inc., a California corporation, for 322,222 shares of our common
stock valued at $4.50 per share. The aggregate purchase price was $1.4 million
net of cash acquired. Central Technologies provides products and services to
serve the needs of accountants, including financial management and reporting
software applications for small to mid-sized businesses. The acquisition will be
accounted for using the purchase method of accounting.

  Revenues

     Our revenues consist of franchise fees and fees for product rental and
related services. In 1999, a substantial portion of our revenues consisted of
franchise fees generated as a result of the rapid expansion of our franchise
network during that period. We expect that our product and related services
revenues will constitute an increasing percentage of our total revenues in the
future as these franchises expand operations.

                                       18
<PAGE>   23

     Franchise revenues are derived from the sale of territory licenses under
our franchise agreements. All franchises are granted for a seven year period,
and are renewable for an additional seven years at the election of the
franchisee and upon payment of a renewal fee. Generally, we receive the
franchise fee at the time the franchise agreement is executed. In 1999, we
granted payment terms of up to 12 months to several franchisees who purchased
large multi-territory franchises.

     We recognize franchise revenues in three stages based upon the value of the
services we provide to the franchisees during each stage. We recognize
approximately 50% of the franchise fee upon completion of the franchisee's
initial franchisee training, which represents the point at which a franchisee is
able to commence operations and the franchise fee becomes nonrefundable. We
recognize approximately 25% of the franchise fee, representing our estimate of
the value of the additional training and assistance required to be provided to
the franchisee in the initial year of operations, ratably over the first year of
the franchise agreement. We recognize approximately 25% of the franchise fee,
representing our estimate of the value provided by us to the franchisee over the
term of the franchise agreement, ratably over its seven-year term. In those
instances in which we granted payment terms, we recognize the unpaid fee in
accordance with the above policy only when we believe that collection is
probable. Our franchise revenue recognition policy is in accordance with
Statement of Financial Accounting Standards (SFAS) No. 45, "Accounting for
Franchise Fee Revenue," and the Securities and Exchange Commission's Staff
Accounting Bulletin No. 101 (SAB 101).

     Our product and related services revenues is composed of an upfront design
and development fee, a monthly rental fee and fees for related services. We
recognize the upfront design and development fees when design and development is
complete and the product is available for customer use. We recognize product and
related services revenues from sales of our proprietary software and related
services sold through our franchises and company-owned sales offices. We
recognize product rental and related services revenues ratably over the one year
service period. Our product and related services revenue policies follow the
guidance of American Institute of Certified Public Accountants Statements of
Position 97-2 and 98-9, "Software Revenue Recognition."

     Historically, our franchisees acted as the principal contracting parties
with, and we supplied the product to, our customers. Although we billed the
customer and collected the revenues, franchisees bore collection risk. We
remitted 60% of the fees to the franchisees and retained the balance. As a
result, through 1999, we recognized revenues on a net basis, representing 40% of
the total transaction value. Beginning in 2000, our contracts provide that we
are the principal contracting party with our customers and we establish pricing
and bear the risk of loss.

  Costs and Expenses

     Cost of revenues consists primarily of network operating center costs,
personnel expenses related to services provided to customers and those
franchisees with which we have operating assistance agreements, and costs of
franchisee training. In 1997, we capitalized software development costs related
to products that had reached technological feasibility. These costs were
amortized to cost of revenues over the two years ended December 31, 1999.

     Research and development expenses consist primarily of compensation and
related costs for research and development personnel, including independent
contractors and consultants, and operating expenses for facilities and equipment
relating to research and development functions.

     Sales and marketing expenses consist of personnel and related costs
primarily for our direct sales force and marketing staff, commissions on sales
of our franchises and marketing programs, including trade shows, advertisements,
promotional activities and media events.

     General and administrative expenses consist primarily of personnel and
related costs for corporate functions, including finance, accounting, legal,
human resources, facilities, fees for professional services, and amortization of
goodwill and other intangibles.

                                       19
<PAGE>   24

Years Ended December 31, 1997, 1998 and 1999

  Revenues

     Revenues increased from $221,000 in 1997 to $610,000 in 1998 and $6.5
million in 1999. Our 1997 revenues consisted mainly of sales of custom Web site
development services. Revenues in 1998 included $350,000 in product and related
services revenues and $260,000 of franchise fee revenues. Product and related
services revenues increased to $1.8 million in 1999, following the release of
version 2.0 of our ZLand.com product line in October of that year. Franchise fee
revenues increased to $4.7 million in 1999 due to substantial expansion of our
U.S. and international franchise network.

     Three franchisees represented approximately 41% of our total revenues in
1999. We recognized approximately $615,000 of franchise fee revenues from the
licensing of a franchise with Dorado Resources Corp., of which approximately
$465,000 is payable in 2000. We believe that collection of the unpaid portion of
the fee is probable. We recognized approximately $2.1 million of franchise fee
revenues from the licensing of franchises with two different eGlobal
partnerships, all of which was paid during 1999.

  Cost of Revenues

     Cost of revenues totaled $82,000 in 1997, $560,000 in 1998 and $1.2 million
in 1999. Cost of revenues in each of 1998 and 1999 included $441,000 of
amortization of software development costs that were capitalized in 1997.
Excluding the $441,000 amortization charge in 1998, cost of revenues increased
$37,000 from 1997 to 1998. The increase of $640,000 from 1998 to 1999 resulted
primarily from increased franchisee training and cost of higher product and
related services revenues.

  Research and Development

     Research and development expenses increased from $890,000 in 1997 to
$993,000 in 1998 and $3.1 million in 1999. The increase during 1999 was
primarily related to the addition of software engineers and development activity
associated with version 2.0 of the ZLand.com product line released in October
1999. We believe that investments in research and development are essential to
our future success and expect that research and development expenses will
increase in future periods.

  Sales and Marketing

     Sales and marketing expenses increased from $629,000 in 1997 to $2.2
million in 1998 and $9.9 million in 1999. The increase in 1998 was primarily
attributable to costs associated with the opening of our first company-owned
sales office and the introduction of the ZLand.com product line. The increase in
1999 was related to the addition of sales and marketing employees during the
year to support our rapidly expanding franchise distribution model, the costs
associated with the launch of our brand building campaign, which commenced in
November 1999, and $1.2 million in commissions payable in connection with the
licensing of franchises. We expect that our sales and marketing expenses will
continue to increase due to the planned growth of our sales force, expansion of
our franchise network, and the establishment of company-owned sales offices in
U.S. and international locations. We also expect increases in marketing programs
and other promotional activities.

  General and Administrative

     General and administrative expenses increased from $283,000 in 1997 to $2.1
million in 1998 and $4.4 million in 1999. The increases are primarily
attributable to increases in personnel to support the internal growth in our
operations, expansion of our facilities and other increased infrastructure costs
as we have concentrated on building our management team and establishing our
administrative infrastructure. We expect general and administrative expenses to
increase as we add personnel and incur additional costs related to the
anticipated growth of our operations, our continuing expansion into
international markets and our operation as a public company.

                                       20
<PAGE>   25

  In-Process Research and Development

     In connection with our acquisition of ActionWare in 1999, we incurred a
charge for in-process research and development of $1.3 million in 1999, which
represents the portion of the purchase price for ActionWare that was allocated
to technology-in-process for which there is no alternative future use. This
amount was written off to operations at the time of acquisition.

     ActionWare had, at the time of acquisition, one major in-process research
and development project that was approximately 20% complete. We acquired
ActionWare to obtain completed technology as well as to complete the development
effort on this in-process project, as we believed the project in process had
economic value but had not yet reached technological feasibility and had no
alternative future uses. We are continuing development efforts and estimate that
the cost to complete development will be approximately $5 million. We expect the
first new products to be developed by ActionWare to be available for marketing
within one year.

  Interest Expense, Net

     Interest expense, net was $222,000 in 1997, $149,000 in 1998 and $87,000 in
1999. Interest expense relates primarily to capitalized lease obligations and
other short-term borrowings. The decrease in interest expense in 1998 and 1999
is attributable to repayments of our short-term borrowings with the proceeds of
equity financings.

QUARTERLY OPERATING RESULTS

     The following table presents our historical unaudited consolidated
quarterly results of operations data for our most recent four quarters ended
December 31, 1999. This data is unaudited and derived from our audited annual
consolidated financial statements and notes included elsewhere in this
prospectus. In the opinion of management, this quarterly financial information
has been prepared on the same basis as our annual financial statements and
includes all adjustments, consisting only of normal recurring adjustments,
necessary to present fairly the financial results included in the table below.
This statement of operations data should be read in conjunction with the
consolidated financial statements and related notes included in this prospectus.
Our results of operations have fluctuated and are likely to continue to
fluctuate in the future. Results of operations for any previous periods are not
necessarily comparable to future periods.

<TABLE>
<CAPTION>
                                                                THREE MONTHS ENDED
                                            -----------------------------------------------------------
                                             MARCH 31,      JUNE 30,     SEPTEMBER 30,    DECEMBER 31,
                                                1999          1999           1999             1999
                                            ------------    ---------    -------------    -------------
                                                                  (IN THOUSANDS)
<S>                                         <C>             <C>          <C>              <C>
CONSOLIDATED STATEMENT OF OPERATIONS DATA:
Revenues:
  Franchise...............................    $   592        $   976        $ 1,131          $ 1,970
  Product and related services............        178            204            394            1,017
                                              -------        -------        -------          -------
          Total revenues..................        770          1,180          1,525            2,987
Cost of revenues..........................        175            279            311              435
                                              -------        -------        -------          -------
Gross profit..............................        595            901          1,214            2,552
                                              -------        -------        -------          -------

Operating expenses:
  Research and development................        324            510            840            1,472
  Sales and marketing.....................        738          1,077          3,458            4,642
  General and administrative..............        655            513          1,275            2,006
  In-process research and development.....         --             --             --            1,304
                                              -------        -------        -------          -------
          Total operating expenses........      1,717          2,100          5,573            9,424
                                              -------        -------        -------          -------
Operating loss............................    $(1,122)       $(1,199)       $(4,359)         $(6,872)
                                              =======        =======        =======          =======
</TABLE>

                                       21
<PAGE>   26

     Our revenues have increased in each period presented. These increases have
been due to the implementation and expansion of our franchise model, yielding
increasing franchise fees, and subsequent product and related services revenues
as our customer base has grown. Total cost of revenues has increased more slowly
than revenues, resulting in gross profit margin expansion due to the
efficiencies involved with selling a growing number of franchises. Total
operating expenses have increased in absolute dollars in each period presented
as we have expanded our infrastructure to support our growing operations.

LIQUIDITY AND CAPITAL RESOURCES

     We have funded our operations to date primarily through the sale of equity
securities. Through December 31, 1999, we raised approximately $45 million
through equity financings. At December 31, 1999, we had $16.4 million in cash
and cash equivalents.

     Cash used in operating activities totaled $686,000 in 1997, $3.7 million in
1998, and $8.6 million in 1999. The increase in 1998 was primarily due to net
losses in the period. The increase in 1999 was primarily due to net losses in
the period and increases in accounts receivable and prepaid expenses and other
current assets, partially offset by increases in deferred revenues and accrued
expenses, as well as in-process research and development and equity instruments
issued for services.

     Cash used in investing activities totaled $973,000 in 1997, $87,000 in
1998, and $2.4 million in 1999. The decrease from 1997 to 1998 was primarily due
to capitalization of software development costs in 1997. The increase in 1999
was primarily due to the purchase of property and equipment.

     Cash provided by financing activities totaled $1.6 million in 1997, $5.4
million in 1998 and $25.8 million in 1999. The increases in each period resulted
primarily from the net proceeds from issuances of common and convertible
preferred stock and borrowings on our leasing credit lines.

     We have credit agreements with three leasing companies that provide lines
of credit for capital equipment purchases. The aggregate amount available under
these facilities at December 31, 1999 was $1.2 million, and the aggregate amount
outstanding was $725,000. The interest rates on these lines of credit at
December 31, 1999 ranged from 8.99% to 11.75%. Expenditures for property and
equipment, including those subsequently financed under capitalized lease
obligations, are primarily for purchases of computer hardware and software used
in our operations, including expenditures for management information systems,
telecommunications systems and hosting of customer applications.

     We used cash for capital expenditures of $67,000 in 1997, $87,000 in 1998,
and $1.6 million in 1999. Historically, capital expenditures have been used to
make leasehold improvements to our leased office space and to purchase computer
hardware and software, telecommunications equipment, and furniture and fixtures
to support our growth. We expect our capital expenditures to continue to
increase significantly and anticipate spending approximately $8 million in 2000
as we expand our operations in the United States and abroad. We do not at
present have any material commitments for capital expenditures.

     We believe that the net proceeds from this offering, combined with current
cash balances and borrowings under our leasing lines of credit, will be
sufficient to fund our requirements for working capital and capital expenditures
for at least the next 12 months. Thereafter, we may sell additional equity or
debt securities or seek additional credit lines. We may need to raise additional
funds sooner in order to support more rapid expansion, develop new or enhanced
services and products, respond to competitive pressures, acquire complementary
businesses or technologies or take advantage of unanticipated opportunities. Our
future liquidity and capital requirements will depend upon numerous factors,
including the success of our existing and new service offerings and competing
technological and market developments.

YEAR 2000 READINESS

     Computer systems and software must accept four digit entries to distinguish
21st century dates from 20th century dates. As a result, many software and
computer systems that accepted only two digit entries needed to be upgraded in
order to accept dates beginning January 1, 2000. To date, we have not
experienced any date related problems with our software. In addition, we have
not been made aware of,
                                       22
<PAGE>   27

nor have we experienced, date related problems with any third-party software. We
have tested our software and our internal systems for potential problems
relating to the leap year that occurred in 2000 and have not experienced any
date related problems resulting from leap year dates. In addition, we do not
believe that we will incur material costs in the future because of date related
problems.

FOREIGN CURRENCY EXCHANGE RATE RISK

     To date, substantially all of our recognized revenues have been denominated
in U.S. dollars and our exposure to foreign currency exchange rate changes has
been immaterial. We expect, however, that a significant portion of future
product and related services revenues and franchise revenues will be derived
from our international operations and will be denominated in foreign currencies.
As a result, our future operating results may be subject to significant
fluctuations based upon changes in the exchange rates of certain currencies in
relation to the U.S. dollar.

RECENT ACCOUNTING PRONOUNCEMENTS

     In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS
No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No.
133 is effective for all fiscal quarters or fiscal years beginning after June
15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for
Derivative Instruments and Hedging Activities -- Deferral of the Effective Date
of FASB Statement No. 133. This statement defers the effective date of SFAS No.
133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS
No. 133 establishes accounting and reporting standards for derivative
instruments embedded in other contracts and for hedging activities. Application
of this standard is not expected to have a material impact on our consolidated
financial position or results of operations.

                                       23
<PAGE>   28

                                    BUSINESS

OVERVIEW

     We are a leading applications service provider, or ASP, offering
proprietary Web-based software applications and related services that enable
small and mid-sized businesses to cost-effectively take their operations online
and automate their business processes. Our ZLand.com e-business solutions
optimize business functions throughout the enterprise, such as e-commerce, sales
force automation, supply-chain management, customer support, human resources and
financial management. Our software applications are fully scalable, platform
independent and are hosted in secure, third party data centers. Our applications
are deployed rapidly through the Internet to our customers on a rental basis and
are integrated easily with their business processes and existing information
technology systems.

     We offer our ZLand.com product line to our customers on a rental basis
through a network of local sales offices staffed by e-business experts. We
employ a unique franchise distribution model to target what we believe is an
under-serviced market consisting of small and mid-sized businesses, or
businesses with between one and 1,000 employees. Our typical customer has
between 20 and 100 employees. We believe that our franchise distribution
strategy is the only cost effective method to penetrate and service our target
market successfully.

     As of March 2000, we offered our solutions throughout the United States
from 37 sales offices. We also have offices in Australia, Canada, Egypt, Germany
and the United Kingdom. Our customer base has grown to over 700 customers as of
March 2000 from approximately 190 customers as of January 1999.

INDUSTRY BACKGROUND

Rapid Growth in Business Use of the Internet

     An increasing number of businesses are using the Internet to enable fast
and efficient communications with their customers, vendors and employees. For
example, companies are increasingly requiring their vendors to order, invoice
and pay through the Internet. IDC projects that the market for business-to-
business e-commerce will grow from $97 billion in 1999 to $1.4 trillion in 2003.
In comparison, IDC projects that the market for business-to-consumer e-commerce
will grow from $34 billion to $209 billion over the same period.

     In the last several years, many businesses have emerged with operating
models that are exclusively dependent on the Internet, while traditional
businesses of all sizes are working quickly to Web-enable their businesses on an
enterprise-wide level. Many traditional businesses seek to establish their
initial Web presence with a simple, static, online marketing brochure. As these
businesses become more familiar with the Internet as a communications platform,
an increasing number are seeking to automate more complex, mission-critical
functions on the Web.

Increasing Trend Toward Outsourcing

     While businesses are facing competitive pressure to Web-enable their
business processes, many of them -- particularly small and mid-sized
businesses -- lack the necessary expertise or resources to do so and therefore
seek to outsource such services. Reasons for the growth in outsourcing include:

     - the desire of companies to focus on their core businesses;

     - the increased costs that businesses experience in developing and
       maintaining their networks and software applications;

     - the rapid pace of technological change that shortens time to obsolescence
       and increases capital expenditures as companies attempt to capitalize on
       leading-edge technologies;

     - the challenges faced by companies in hiring, motivating and retaining
       qualified software engineers and IT employees; and

     - the desire of companies to reduce deployment time and risk.

                                       24
<PAGE>   29

The Competitive Needs of Small and Mid-Sized Businesses to Automate Key Business
Processes

     According to IDC, there are currently approximately 7.5 million businesses
in the United States with less than 100 employees and such businesses will
devote more IT dollars to the Web than any other segment with the exception of
the government. IT spending by these businesses is projected by IDC to grow from
$20 billion in 1999 to $85 billion in 2003. Additionally, according to country
census data for 1998 and 1999, there are more than 40 million businesses with
between one and 500 employees located in Europe and Asia.

     Small and mid-sized businesses generally lag their large company
counterparts in adopting comprehensive or enterprise-wide e-business solutions
due to lack of technical resources, ill-defined or unquantified objectives,
budgetary constraints and cost-of-solution barriers to entry. We believe that
these businesses need integrated software applications that take advantage of
the Internet to improve core business processes, thereby reducing costs for
these businesses and enhancing their competitive position.

OUR OPPORTUNITY

     We believe that many of the software products and services currently
offered by IT providers are too complex and costly to be effective for small and
mid-sized businesses. To date, many small and mid-sized businesses seeking to
Web-enable their operations have acquired "boxed" software from different
vendors for a variety of business functions, resulting in patchwork solutions
that are poorly integrated. Moreover, the infrastructure required to support
these packages, which may include hiring specialized IT personnel and investing
in costly hardware systems, is beyond the capabilities and financial resources
of many small and mid-sized businesses.

     In addition, many small and mid-sized businesses have had to seek IT
implementation solutions from multiple providers, including local system
integrators, independent Web site designers and hardware and software vendors.
Dealing with multiple suppliers can be costly as each supplier provides its own
product or service and has limited knowledge of the bundle of products and
services required to provide a customer with a complete e-business solution. As
a result, many small and mid-sized businesses delay their acquisition of
Web-based e-business software applications or forego implementation of the
applications altogether.

     We believe that a significant market opportunity exists for a single-source
provider of Web-based business software applications to small and mid-sized
businesses. These businesses require a scalable, cost effective, end-to-end
solution that is easy to implement and rapidly automates their mission critical
business operations throughout the enterprise.

THE ZLAND.COM SOLUTION

     Our proprietary ZLand.com e-business software applications are specifically
tailored to the needs of small and mid-sized businesses, providing a fully
integrated and scalable suite of front- and back-office software solutions. We
believe that by automating the critical business operations of small and
mid-sized businesses, our ZLand.com solutions enable our customers to achieve
significant cost savings and productivity enhancements. We believe that our
solutions provide small and mid-sized businesses with many of the online
capabilities that Fortune 500 companies enjoy when interacting with their
vendors, customers, employees and other constituencies.

     We provide the following key competitive advantages and benefits to our
customers:

One-Stop, End-to-End Solution

     Our solutions enable small and mid-sized businesses to automate critical
business operations throughout the enterprise. Our proprietary ZLand.com product
line consists of more than 160 software applications grouped into 20 solution
sets. These solution sets address a broad range of business functions, from
establishing a basic Web presence, to selling products over the Internet, to
automating business processes, including sales force and supply-chain
automation, customer support, human resources and
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<PAGE>   30

financial management. By offering an enterprise-wide solution, our customers are
able to use ZLand.com as their single source provider of e-business software
applications.

Rapid Time to Value

     Time to market and the ability to quickly recognize measurable value in
e-business initiatives are critical factors for small and mid-sized businesses.
We believe that our customers can deploy our solution much more rapidly than
alternative approaches. Our templated solution allows most customers to begin
using standard ZLand.com e-business software applications within a relatively
short period of time. Incorporation of a customer's data, text and graphical
images enables us to provide each of our customers with an individualized
solution, while still maintaining rapid delivery and the low cost benefits of a
standard product. Our customers can implement those applications that fit their
immediate needs, and can add applications as their businesses expand. We believe
that our customers incur significantly lower capital investment and operating
expenses compared to alternative approaches, and therefore can recognize a
meaningful return on investment quickly.

High-Value Delivery Model

     Our proprietary ZLand.com software applications are hosted in secure, third
party network operating centers and delivered to our customers through the
Internet. This ASP model allows customers to rent our products without incurring
significant up-front costs. Our customers benefit from integrated e-business
capabilities without the cost of acquiring additional hardware and employing
dedicated IT personnel. This approach also enables our customers to receive
reliable performance and secure computing resources on a 24 x 7 basis. We
believe that our ASP delivery model is ideally suited for small and mid-sized
businesses and enables non-technical customers to easily deploy our products.

Scalable, Flexible Solutions

     Our proprietary ZLand.com software applications are designed to deploy
rapidly throughout the enterprise and integrate easily with our customers'
business processes and existing IT systems. Our solutions are scalable and
flexible, enabling our customers to implement additional applications in a cost
effective manner as their business needs evolve. For example, a customer
initially might choose only to have a Web site to promote its products or
services. The customer later may add applications enabling e-commerce (e.g.,
online catalogs and product fulfillment), or add a complete solution that
integrates many of its back-office business processes with its Web site. The
scalability of our solutions helps our customers minimize their costs by
permitting them to rent and use only those functions they currently need, while
providing the flexibility to continually and easily add functions as the
enterprise expands. In addition, we have designed our ZLand.com suite of
e-business software applications so that we can deploy the same solution
internationally using local language and business rules.

Unique Network of Local e-Business Experts

     Many small and mid-sized businesses that seek to implement an e-business
strategy are unable to stay abreast of the latest Internet and software
technology. These businesses require access to on-site e-business expertise. We
believe that our franchise network of local sales offices staffed by e-business
experts provides the only effective means of servicing these businesses. Our
local e-business experts help our customers identify the solutions of the most
immediate value to them and develop an e-business strategy that meets their
needs.

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<PAGE>   31

STRATEGY

     Our objective is to become the leading worldwide provider of Web-based
business software applications for small and mid-sized businesses. Key elements
of our strategy to achieve this objective include:

Build a Global ZLand.com Brand

     We believe that building a strong brand is critical to attracting and
expanding a broad and diverse customer base of small and mid-sized businesses.
In November 1999, we launched our first brand building campaign through print
advertising in major publications targeted at small and mid-sized businesses. We
intend to launch a more extensive and global brand-building campaign in 2000,
which will include print, radio, Internet advertising and other programs to
further develop our brand. Our brand-building programs will leverage our
corporate positioning statement, "e-business for everyone."

Rapidly Expand Through Our Unique Franchise Distribution Model

     We believe that we acquire our customers at a low cost by delivering our
e-business solutions through a distribution system composed primarily of
franchise sales offices. Because the majority of small and mid-sized businesses
are not located in major metropolitan areas, we believe that our franchise
distribution model is the only cost effective means to penetrate and service our
target market successfully on a large scale. Because we have invested
significant time and resources to develop and test our franchise system and
distribution model, we believe that we are poised to expand rapidly and
efficiently.

Continue to Enhance Our End-to-End Solutions

     Our e-business software solutions enable our customers to link their
front-end Web presence with their back-end enterprise systems efficiently and
cost-effectively. When we identify a product that we believe should be added to
our product line, we either develop it internally, acquire or license it. To
date, we have internally developed the majority of our software products. In
November 1999, we acquired ActionWare, a company that had already developed a
sales force automation application, after we determined that market demand for
such a product existed. In January 2000, we acquired Central Technologies, Inc.,
a company that had developed financial management and reporting software
applications for small to mid-sized businesses. We are integrating these
applications into our ZLand.com product line. As we expand our product line, we
intend to continue to enhance our platform technology so that we can maintain a
leading solution.

Continue Our International Expansion

     We intend to continue to target small and mid-sized businesses worldwide
and expand our global presence. We currently have sales offices in the United
States, Australia, Canada, Egypt, Germany and the United Kingdom. We intend to
expand our operations in these countries using a localized version of the
software and enter additional foreign markets. We believe that we can replicate
the infrastructure and processes that support our distribution model in most
countries.

Leverage Our Community of Customers and Enter into Strategic Partnerships

     We currently provide our solutions to more than 700 customers and intend to
aggressively expand our customer base. We believe that we have a significant
opportunity to leverage a large customer base of small and mid-sized businesses.
We believe that our customer base will be extremely attractive to vendors that
seek to offer their products and services to this market. We intend to take
advantage of other revenue opportunities that we may derive from our community
of customers by entering into strategic partnerships.

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<PAGE>   32

PRODUCTS AND RELATED SERVICES

     Our product line currently consists of more than 160 software applications
organized into 20 solution sets. These solutions sets contain bundles of
applications that address different combinations of our customers' e-business
needs. Additional solution sets can be employed to further expand and tailor a
customer's solution, either at the time of original deployment or at a later
date as the customer's needs evolve. Our product line spans a wide range of
e-business activities including:

     - e-marketing -- communicating company and product information through the
       Internet.

     - e-commerce -- selling products and services through the Internet.

     - e-operations -- using Web-based applications and databases to streamline
       key front- and/or back-office business processes.

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<PAGE>   33

The following table identifies our software applications:

<TABLE>
<CAPTION>
                                     E-COMMERCE
  E-MARKETING APPLICATIONS          APPLICATIONS                            E-OPERATIONS APPLICATIONS
  ------------------------          ------------        ------------------------------------------------------------------
<S>                            <C>                      <C>                            <C>
Customer About Page            Auction                  Accounts Payable               HQ Job Postings
Customer FAQ                   Customer Catalog         Accounts Receivable            Information Services Central
Customer Info Center           Customer Financial       Activity Manager               Services
Customer Product Library       Forms                    Budgets                        Information Services Company
Employee Advertising           Customer Returns         Checks                         Directory
Resources                      Customer Self Service    Collections Manager            Information Services Company
Employee FAQ                   Dealer Allocator         Contact Manager                Newsletter
Employee Web Resources         Dealer Locator           Customer Company Directory     Information Services Reading File
Finance About Page             Order Fulfillment        Customer Suggestion Box        Information Services Room &
Finance FAQ                     Integrator              Customer Training Schedule     Resource
HQ About Company               Reseller Auction         Employee Admin Forms           Reservation
HQ About Page                  Reseller Catalog         Employee Bulletin Board        Inventory Manager
HQ Email Referral              Reseller Financial       Employee Central Services      Investor Bulletin Board
HQ Homepage                    Forms                    Employee Classifieds           Investor Company Directory
HQ Site Map                    Reseller Service         Employee Company Directory     Investor Financial Reports
HR About Page                  Request                  Employee Company Newsletter    Investor News
HR FAQ                         Reverse Auction          Employee Goal Tracker          Investor Reading File
Information Services About     Shopping Cart            Employee President's Message   Investor Suggestion Box
Page                                                    Employee Manual                Invoicing
Information Services FAQ                                Employee Reading File          Marketing Campaign Manager
Investor About Page                                     Employee Suggestion Box        Meeting Manager
Investor FAQ                                            Employee Room & Resource       Mfg Central Services
Mfg About Page                                          Reservation                    Mfg Company Directory
Mfg FAQ                                                 Employee Union Notices         Mfg Company Newsletter
Press About Page                                        Finance Central Services       Mfg Policy & Procedures Manual
Press Awards                                            Finance Company Directory      Mfg Reading File
Press Calendar                                          Finance Company Newsletter     Mfg Room & Resource Reservation
Press FAQ                                               Finance Reading File           Mfg Suggestion Box
Press Product Library                                   Finance Room & Resource        Mfg Technical Manual
Press Releases                                          Reservation                    Mfg Union Notices
Press Testimonial                                       Finance Suggestion Box         Opportunity Manager
Reseller About Page                                     General Ledger                 Order Entry
Reseller FAQ                                            Group Calendaring              Payroll Entry
Reseller Info Center                                    Help Desk Manager              Payroll Reporting
Reseller Product Library                                HR Admin Forms                 Press Relations Company Directory
Reseller Web Resources                                  HR Applicant Tracking          Project Tracker
Sales/Mktg About Page                                   HR Benefits Administration     Purchase Orders
Sales/Mktg Advertising                                  HR Bulletin Board              Reseller Bulletin Board
Resources                                               HR Central Services            Reseller Company Directory
Sales/Mktg FAQ                                          HR Company Directory           Reseller Lead Resources
Sales/Mktg Web Resources                                HR Company Newsletter          Reseller Reading File
Trade Press                                             HR Employee Classifieds        Reseller Research Resources
Vendor About Page                                       HR Employee Manual             Reseller Suggestion Box
Vendor FAQ                                              HR Job Postings                Reseller Training Schedule
White Papers                                            HR New Hire Processing         Sales/Mktg Central Services
                                                        HR President's Message         Sales/Mktg Company Directory
                                                        HR Reading File                Sales/Mktg Company Newsletter
                                                        HR Room & Resource             Sales/Mktg Lead Resources
                                                         Reservation                   Sales/Mktg Literature Library
                                                        HR Suggestion Box              Sales/Mktg Manual
                                                        HR Training Manual             Sales/Mktg Reading File
                                                        HR Training Schedule           Sales/Mktg Research Resources
                                                                                       Sales/Mktg Room & Resource
                                                                                        Reservation
                                                                                       Sales/Mktg SFA
                                                                                       Sales/Mktg Suggestion Box
                                                                                       Sales/Mktg Training Schedule
                                                                                       Time Sheet Entry
                                                                                       Training Manual
                                                                                       Training Schedule
                                                                                       Vacation Scheduler
                                                                                       Vendor Bidding System
                                                                                       Vendor Bulletin Board
                                                                                       Vendor Company Directory
                                                                                       Vendor Freq Purchased Products
</TABLE>

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<PAGE>   34

Templated Approach

     Our product design employs a templated approach that enables our customers
to rapidly deploy a solution set and tailor it to achieve a unique look and
feel. Each customer's interaction with our applications is personalized using
standard definitions contained in our predefined templates. For example, our Web
site development application incorporates each customer's personal information
as part of the application set-up process using a simple fill-in-the-blank
online configuration questionnaire and the inclusion of customer-specific images
in a graphics library. With this technique, each customer determines the look
and feel of its Web site while the application infrastructure remains standard.
Our templated approach allows us to deliver and manage the ZLand.com product
line so that a large number of customers are able to tailor our standard
applications to their individual needs.

Product Attributes

     ZLand.com's suite of e-business software applications has been designed to
achieve the following integration attributes:

<TABLE>
<S>                                        <C>
Field-driven personalization.............  Each customer can alter the look and feel
                                           of its Web site, as well as certain
                                           functions, within an otherwise standard
                                           application.
Centralized security.....................  Each authenticated user has a single user
                                           identification and password that
                                           specifies the resources and functions
                                           that the user can access.
Uniform navigation.......................  All of our applications share a common
                                           navigation style, so that learning a new
                                           application only requires understanding
                                           its features.
Single logical database..................  All applications used by a customer share
                                           common access to that customer's data,
                                           ensuring consistency.
</TABLE>

Services

     We offer services, which are complementary to or included with our product
line, such as e-business consulting, site hosting and administration, product
support, integration of existing IT systems and application customization. When
combined with the ZLand.com product line, our services provide our customers
with a total e-business solution. These services include the following:

     - E-business Consulting. Our e-business experts provide Internet-strategy
       consulting, Internet-marketing enhancement, Web site audit and design,
       and business process improvement services.

     - Site Hosting and Administration. Our third-party network operating
       centers provide Internet access via multiple T3 lines, with fully
       redundant equipment, data backup and 24 x 7 support.

     - Product Support. We offer a comprehensive customer assistance program
       through our technical support staff that provides timely resolution of
       customer technical inquiries through telephone, e-mail, and Web site
       capabilities.

     - Integration of Existing IT Systems. Our e-business experts help integrate
       the customer's established existing IT systems with our suite of
       e-business software applications.

     - Customization of Applications. We offer custom development to enhance our
       existing applications or develop new applications to meet a customer's
       demands.

Alliances

     We have implemented an alliance partnership program to provide our
customers with "point-and-click" access to the products and services of major
brand name companies through our suite of

                                       30
<PAGE>   35

e-business software applications. We believe that our alliances will assist us
in gaining broad market acceptance as well as enhance our marketing, sales and
distribution capabilities. In addition to increasing the value of our product
line to our customers, the program provides ZLand.com with an opportunity to
increase customer loyalty and build our brand. We believe the program provides
an effective sales channel for our alliance partners to build brand loyalty and
reach new small and mid-sized businesses.

CUSTOMERS

     We target small and mid-sized businesses, which we characterize as
enterprises with between one and 1,000 employees. Our typical customer has
between 20 and 100 employees. Currently, we have more than 700 customers across
a wide range of industries. We provide our products and services to our
customers through renewable one-year contracts. Our customers typically pay a
one-time set-up fee for customer specific design and development and a recurring
monthly fee, which vary based on the scope of the customers' requirements.

     The following provides representative examples of customer experiences in
the areas of e-marketing, e-commerce and e-operations:

E-Marketing: Trigon Electronics

     Trigon's problem. Trigon Electronics sells high-end security products
through its dealer network to industrial customers nationwide, some of whom are
large and sophisticated. As a result, Trigon needed to continually educate and
update its dealer network. Trigon also needed to use the Internet to market to
prospective customers directly, providing leads to the dealer network.

     ZLand.com's solution. Using our suite of ZLand.com e-business software
applications, we helped Trigon build a Web site that Trigon can continually
update. Trigon uses the Web site to make product literature available online for
immediate use by its dealer network, and as a central reference point for
dealers and OEM customers to find product descriptions, photos, specifications,
part numbers and even programming instructions. Trigon employs our Dealer
Locator e-marketing application in its dealer network. Using our proprietary
applications to Web-enable its marketing practices allows Trigon to better serve
its dealers and makes it possible for the dealers to more easily pursue sales
opportunities.

E-Commerce: Goldman Promotions

     Goldman's problem. Goldman Promotions is in the highly competitive
promotional products and fulfillment services industry and needed to
differentiate itself from its competitors. Goldman has clients in a broad range
of industries that were seeking to use Goldman to manage their promotional
incentive programs which include product fulfillment. In order to efficiently
run its business, Goldman was seeking an online solution consisting of
centralized Web site stores that could be customized for its wide range of
clients.

     ZLand.com's solution. We helped Goldman quickly and economically Web-enable
its business by building customized online stores and catalogs for its various
clients. Goldman's clients can now sell promotional merchandise on line through
these online stores.

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<PAGE>   36

E-Operations: Toastmasters International

     Toastmasters International's problem. Communicating with present and
potential members through 9,000 chapters worldwide presented Toastmasters
International with the challenge of keeping both their extensive catalog of
items and listing of clubs current and constantly available.

     ZLand.com's solution. We helped Toastmasters International establish a club
locator using our e-operations technology. Potential members are now able to
find a club in their area by entering their zip code. In addition, the ZLand.com
suite of e-business applications provides real-time pricing of freight on
shipments ordered from the site. The increased efficiency yields benefits in
member satisfaction, streamlined internal operations and cost reductions.

SALES AND MARKETING

Sales

     We sell our e-business solutions through a network of local sales offices
staffed by e-business experts. A team consisting of sales and technical experts
from a local sales office typically will work with a prospect's senior
management team to identify the customer's service needs. Once a customer
implements our solutions, our local e-business experts provide ongoing support.
Our account management activities include recommending service extensions and
upgrades that are consistent with a customer's e-business strategy and budget.

Marketing

     During 1999, we began testing several marketing programs designed to build
the ZLand.com brand while simultaneously generating sales leads. This first
brand building campaign, which was launched in November 1999, included print
advertising in major publications targeted at small and mid-sized businesses. We
intend to engage in a more extensive brand-building campaign in 2000, which may
include programs such as print, radio and Internet advertising, direct mail and
e-mail campaigns, outbound telemarketing, vertical market trade shows, local
business development seminar programs and a coordinated public relations
program. Our marketing programs are intended to present a consistent corporate
image and provide high quality materials for use by our local sales offices.

FRANCHISE OPERATIONS

     We have divided our target markets into territories based upon the number
of businesses located within each defined area. Each territory contains, on
average, approximately 3,000 small to mid-sized businesses located within each
defined area. Our distribution network consists of:

     - franchisee-owned and operated offices;

     - franchisee-owned offices that are operated with the assistance of a
       ZLand.com general manager typically for an additional fee; and

     - ZLand.com owned and operated offices.

     Of our 43 worldwide sales offices, 22 are franchisee-owned and operated, 16
are franchisee-owned but are assisted by a ZLand.com general manager and 5 are
owned and operated by ZLand.com. We intend to significantly increase the
proportion of sales offices that we own and operate.

Franchise Agreement

     Our U.S. and most of our foreign franchisees enter into renewable seven
year franchise agreements with us which permit them to operate in a defined
territory, or block of territories, using the ZLand.com system of operations.
The current franchise fee per territory in the U.S. is $30,000, but may vary
from country to country. Franchisees are responsible for all capital
expenditures and other costs associated with the commencement of their
operations. Most franchisees are required to contribute 1% of gross sales (a
minimum of $500 per month) to a marketing cooperative fund, and are required to
spend a minimum of

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<PAGE>   37

$2,500 each month on local advertising during their first year of operation, and
thereafter spend the greater of 3% of gross sales or $1,000 per month on local
promotions.

     Under the franchise agreement:

     - franchisees must adhere strictly to ZLand.com system standards, which are
       set forth in our Business Manual;

     - franchisees may only sell products and services authorized by ZLand.com;

     - franchisees must deliver periodic, financial and other reports to us;

     - franchisees must maintain sales of at least 50% of the average sales of
       similarly situated franchisees;

     - we have broad inspection rights; and

     - we have the right to terminate non-performing or non-compliant
       franchisees.

     Our agreements governing franchises located in foreign territories may
differ from our U.S. franchise agreements in order to comply with foreign laws
and regulations.

Sales Office Network

     Our 38 franchisee-owned sales offices are licensed to operate in 388
territories. These franchisees hold options for an additional 443 territories.
In some cases, we license blocks of territories, typically contiguous within a
defined geographic region. Multiple-territory offices benefit from certain
economies of scale. We currently offer franchises in 48 states and are in the
process of completing the regulatory compliance requirements for the remaining
two states. We also offer franchises in Australia, Canada, Egypt, Germany and
the United Kingdom. We use a qualification profile that is intended to identify
franchise candidates with successful direct sales and direct sales management
experience who are interested in technology and who have a good working
knowledge of general business practices.

     We have five company-owned sales offices located in Munich; Sydney; San
Jose, California; Atlanta, Georgia and at our corporate headquarters in Southern
California. We plan to add company-owned and operated sales offices in major
metropolitan areas in the U.S. in 2000. We expect company-owned and operated
sales offices to generate product and related services revenue and to provide a
controlled environment to test new product strategies and marketing campaigns.

CUSTOMER SUPPORT AND TRAINING

     We believe that customer training and support are critical to the success
of our business model. The technical staff in our local sales offices provide
the first level of support to our customers. If the local technical staff cannot
resolve a customer support issue, they refer it to a ZLand.com support center.
Those support centers provide services on a 24 x 7 basis which customers can
access directly. We have deployed an incident tracking system to record and
manage support and feedback issues ranging from product improvement suggestions
to bug reporting. We provide local, hands-on site administrator training to each
of our customers as an important part of our end-to-end solution. This training
enables our customers to have full control over the data in their ZLand.com
software applications.

TECHNOLOGY

Product Development

     Our product development group focuses on Web-based software applications.
Our applications are based on a variety of technologies that principally consist
of Dynamic HTML, XML, CGI, Java and Lotus Domino. This group develops new
applications and incorporates these applications into our product line. Our
product development group also identifies, selects and implements the various
technologies, including network storage and back-up, that provide the basic
infrastructure for both our internal network and the solutions that we offer our
customers.

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<PAGE>   38

     Our software architecture consists of a presentation and security layer, a
business logic layer and a data storage layer. The user interacts exclusively
with the presentation layer, which formats the user's data for display in the
user's browser. The business logic layer performs all user requests for
modifying the data, maintains transactional integrity, and interacts with the
data storage layer for managing the permanent storage index that
cross-references the data. This architecture provides an industry
standards-based methodology without a significant dependence on a single
third-party vendor. It also provides an application environment that can be
easily adapted to include additional functions and modules.

Network Operating Centers

     We currently lease network operating center capacity from Solid Technology,
Inc. We have entered into an agreement to lease additional capacity from Exodus
Communications, Inc. Our network infrastructure is specified and designed to
provide reliable storage of our Web-based applications and data. Our network
infrastructure also includes multi-level network redundancy to provide the
highest levels of network uptime, reliability and customized network security,
and fast, guaranteed response time and availability of customers' content. Our
infrastructure is also specified and designed to scale to support continued
growth.

     When selecting our network operating centers, we consider the scope of
electronic tools that the facility has available to automate the customer
support function. To enhance customer data reliability, our network operating
centers use digital audio tape backups and writeable CD-ROMs to store
applications and data files. For system-wide reliability, RAID 5 storage
provides fault redundancy at the operating system level. For security, all
servers have SSL-enabled security levels within their operating systems. A
firewall is used to protect both the operations of the data center and the
contents of customer files and applications.

COMPETITION

     Our competitors vary in size and in the scope and breadth of services that
they offer. We primarily encounter competition from the following types of
companies:

     - custom software development firms and systems integrators and
       consultants;

     - interactive advertising agencies and graphic design firms;

     - traditional enterprise resource planning firms;

     - software tool makers, such as IBM and Microsoft, that target
       "do-it-yourself" customers;

     - value-added resellers of IBM and Microsoft products that sell software
       services;

     - e-commerce companies that focus on solutions for online sales;

     - companies that focus on one or more business segments such as supply
       chain management, procurement or human resources; and

     - Internet service providers and ASPs that offer value-added hosting
       services and applications for small and mid-sized businesses.

     In addition, because there are relatively low barriers to entry in the
software applications rental market, we expect additional competition from other
established and emerging companies as the market continues to develop and
expand. We also expect competition to increase as a result of software industry
consolidations and formations of alliances among industry participants.

     We believe that the principal competitive factors affecting our market
include a significant base of reference customers, breadth and depth of
solution, product quality and performance, customer service, core technology and
brand building. We believe that our focus on value and efficiency to small and
mid-sized businesses, our ASP delivery model, our broad, proprietary product
mix, and our local franchise distribution model position us to compete
effectively. Although we believe that our solutions currently compete favorably
with respect to these factors, our market is relatively new and is evolving
rapidly. We may not be able to maintain our competitive position against current
and potential competitors, especially those with significantly greater
financial, marketing, service, support, technical and other resources.

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<PAGE>   39

INTELLECTUAL PROPERTY RIGHTS

     We have registered our logo and the name Z Land(R) as trademarks and
service marks with the U.S. Patent and Trademark Office, and have filed or are
in the process of filing trademark registration applications for the marks
ZLand.com and "e-business for everyone." ZLand.com and the ZLand.com logo and
service marks are in use in the U.S. In addition, the ZLand.com logo and the
ZLand.com and "e-business for everyone" trademarks and service marks are in use
in several foreign countries. We also are in the process of filing applications
to register these trademarks in several countries. Our franchisees are granted
the right to use the ZLand.com name and our other service marks in their
franchise license agreements with us.

     We require our customers to enter into license agreements, which impose
restrictions on their ability to use our software. In addition, we require
persons with access to our proprietary information to execute confidentiality
agreements with us and restrict access to our source code. We seek to protect
our software, documentation and other written materials under trade secret and
copyright laws, which afford only limited protection.

     We generally enter into confidentiality agreements with our employees and
consultants. Our confidentiality agreements require that our employees and
consultants not disclose any of our proprietary information. Despite these and
other efforts to protect our proprietary information, unauthorized parties may
attempt to obtain and use our proprietary information. Policing unauthorized use
of our proprietary information is difficult, and our efforts might not prevent
misappropriation, particularly in foreign countries where the laws may not
protect our proprietary rights as well as those of the United States.

GOVERNMENT REGULATION

Franchise Regulation

     We must comply with regulations adopted by the Federal Trade Commission, or
the FTC, and with foreign and state laws that regulate the offer and sale of
franchises as well as the franchise relationship. The FTC's Trade Regulation
Rule on Franchising, or the FTC Rule, and certain state laws require that we
furnish prospective franchisees with a franchise offering circular containing
information prescribed by, and otherwise comply with, the FTC Rule and
applicable state laws and regulations at least 10 days before any sale can be
effected. Foreign laws and regulations may also require disclosure of specified
information to prospective franchisees, and in some jurisdictions, the
registration of the franchisor with a governmental or quasi-governmental agency,
prior to the offer or sale of franchises.

     We also must comply with a number of state and foreign laws that regulate
substantive aspects of the franchisor-franchisee relationship. These laws may
limit a franchisor's ability to terminate or not renew a franchise without good
cause, prohibit interference with the right of free association among
franchisees, disapprove the transfer of a franchise or discriminate among
franchisees with regard to charges, royalties and other fees. To date, these
laws have not had an adverse effect on our operations. The failure to comply
with these laws may adversely affect us.

     Bills intended to further regulate certain aspects of franchise
relationships have been introduced into the United States Congress on several
occasions during the last decade, but none have been enacted. Any changes to the
FTC Rule or state or foreign franchise laws, or future court or administrative
decisions could affect our franchise business.

Regulation of the Internet and E-Commerce

     The United States Congress recently has passed legislation that regulates
certain aspects of the Internet, including online content, copyright
infringement, user privacy, taxation, access charges and liability for
third-party activities. The European Union also has recently enacted several
directives relating to the Internet, including directives that address the use
of personal data, e-commerce activities, security, commercial piracy, consumer
protection and taxation of e-commerce transactions. Governmental authorities in
the United States and abroad are considering, and may consider in the future,
other

                                       35
<PAGE>   40

legislative and regulatory proposals that would regulate the Internet. Areas of
potential regulation are uncertain but may include intellectual property
ownership, libel, privacy protection, consumer protection, including deceptive
advertising, pricing, quality of products and services. We cannot predict how
courts will interpret existing and new laws, and therefore are uncertain as to
how new laws or the application of existing laws will affect our business. In
addition, our business may be indirectly affected by legislation that affects
the ability of our customers to engage in e-commerce activities. Increased
regulation of the Internet may decrease the growth in the use of the Internet,
which could decrease the demand for our products and services, increase our cost
of doing business or otherwise harm our business, results of operations and
financial condition.

EMPLOYEES

     As of March 15, 2000, ZLand.com had a total of 240 employees, consisting of
77 in research and development, 111 in sales and marketing, 20 in customer
support, professional services and training, and 32 in administration and
finance. Of these employees, 212 were located in the United States and 28 were
located outside of the United States. None of our employees are represented by a
collective bargaining agreement, nor have we experienced any work stoppage. We
consider our relations with our employees to be good.

FACILITIES

     Our headquarters and our principal sales, marketing, research and
development and administrative office occupies approximately 67,000 square feet
in Aliso Viejo, California. This lease expires on February 28, 2005. In
addition, we also lease office space in Atlanta, Georgia, San Jose, Emeryville
and Moorpark, California, Munich, Germany and Sydney, Australia.

LEGAL PROCEEDINGS

     From time to time we may be involved in litigation or arbitration that
arises in the normal course of business operations. In particular, we may from
time to time be involved in litigation or arbitration with franchisees who are
terminated for nonperformance or noncompliance with their franchise agreements.
We are not currently a party to any pending material legal proceedings.

                                       36
<PAGE>   41

                                   MANAGEMENT

DIRECTORS AND EXECUTIVE OFFICERS

     Our directors and executive officers, and their respective ages and
positions as of March 15, 2000, are as follows:

<TABLE>
<CAPTION>
                   NAME                     AGE                         POSITION
                   ----                     ---                         --------
<S>                                         <C>   <C>
John W. Veenstra..........................  55    Chairman of the Board, Chief Executive Officer and
                                                  Director
Glenn E. Abood............................  38    President and Chief Operating Officer
Kevin S. Palatnik.........................  42    Chief Financial Officer and Senior Vice President,
                                                  Finance
Joan Nagelkirk............................  54    President of North American Operations and Director
Jim Ensell................................  38    Senior Vice President, Products and Services
Rich Wyckoff..............................  40    Senior Vice President, Corporate Marketing
Gregg Amber...............................  43    Senior Vice President, General Counsel and Secretary
Hans Severiens(1).........................  70    Director
Sidney Jansma, Jr.(1)(2)..................  56    Director
Jack Harding(1)(2)........................  45    Director
Thomas Glasgow, Jr.(2)....................  53    Director
Wolfgang Hanrieder........................  39    Director
</TABLE>

- ---------------
(1) Member of the Audit Committee.

(2) Member of the Compensation Committee.

     JOHN W. VEENSTRA co-founded ZLand.com in September 1995 and has served as
the Chairman of the Board of Directors and Chief Executive Officer since that
time. In addition, Mr. Veenstra served as President from September 1995 to May
1999. Mr. Veenstra provided consulting services to us between September 1995 and
October 1, 1997, when he became an employee. Prior to founding ZLand.com, he was
the Chief Executive Officer of First Electronic Forms, Inc. from its formation
in 1991 until its sale to Wallace Computer Services, Inc. in 1993. Mr. Veenstra
served as Vice President and General Manager, Electronic Forms Division of
Wallace Computer Services from 1993 to January 1995. Mr. Veenstra is married to
Joan Nagelkirk, our President of North American Operations and a director. Mr.
Veenstra holds a B.A. in economics from Calvin College and an M.B.A. in finance
from Wayne State University.

     GLENN E. ABOOD has served as our President and Chief Operating Officer
since June 1999. From January 1997 to June 1999, he was Vice President and
General Manager for the design and verification business unit of Cadence Design
Systems, a software and services provider for the electronic design automation
industry. Prior to joining Cadence, Mr. Abood was President and Chief Executive
Officer of Silicon Valley Research, Inc., from May 1995 to December 1996. From
February 1984 to April 1995, Mr. Abood held various sales and management
positions at Zycad Corp. Mr. Abood holds a B.S.E.E. from the University of
Delaware and an M.S. in electrical engineering from Worcester Polytechnic
Institute.

     KEVIN S. PALATNIK joined us as Senior Vice President and Chief Financial
Officer in February 2000. From January 1999 to February 2000, he was Vice
President and General Manager for the Education Services business unit of
Cadence Design Systems. From July 1994 to January 1999, Mr. Palatnik held
several positions within Cadence including Vice President-Operations, Vice
President-Corporate Financial Planning and Analysis and Group Director-Finance.
Prior to joining Cadence Design Systems, Mr. Palatnik held various financial
positions with IBM Corporation, most recently as the Plant Controller for the
Storage Systems Division in San Jose, CA. Mr. Palatnik serves as a director of
usateetimes.com. Mr. Palatnik holds a B.S. in industrial engineering, a B.S. in
operations research and an M.B.A. from Syracuse University.

     JOAN NAGELKIRK co-founded ZLand.com in September 1995 with her husband,
John Veenstra, our Chairman and Chief Executive Officer, and served as our Chief
Financial Officer from that time until

                                       37
<PAGE>   42

December 1998 and from April 1999 to February 2000. In February 2000, Ms.
Nagelkirk became President of North American Operations. In addition, she has
served as a director since September 1995. Ms. Nagelkirk provided consulting
services to us between September 1995 and October 1, 1997, when she became an
employee. Ms. Nagelkirk was Vice President of First Electronic Forms, Inc., from
1991 until its sale to Wallace Computer Services, Inc. in 1993. Ms. Nagelkirk
served as Director of Licensed Operations, Electronics Forms Division of Wallace
Computer from 1993 to January 1995. Ms. Nagelkirk holds a B.A. in psychology
from Calvin College and an M.A. in psychology from St. Francis College.

     JIM ENSELL joined us as Vice President of Services Operations in July 1999
and was promoted to the position of Senior Vice President of Products and
Services in January 2000. Prior to joining us, Mr. Ensell served as Vice
President, Consulting Services for Cadence Design Systems and prior to that, as
Vice President, Marketing for Cadence DSM Business Unit. Until 1997, he was Vice
President and General Manager of Consulting Services and GateField Sales at
Zycad Corporation, where he also served as Vice President and General Manager of
the Zycad Services Division. Mr. Ensell holds a B.S. in electrical engineering
from Villanova University and an M.S. in electrical engineering and computer
science from the University of Pennsylvania.

     RICH WYCKOFF joined us as Vice President of Marketing in September 1999 and
was promoted to the position of Senior Vice President of Corporate Marketing in
January 2000. Prior to joining us, Mr. Wyckoff served as Vice President of
Corporate Marketing with Cadence Design Systems from September 1995 to September
1999. From May 1995 through October 1995, Mr. Wyckoff was the principal and
founder of the Image Group. Mr. Wyckoff holds a B.A. in communications and an
M.A. in mass media from the University of California, Santa Barbara.

     GREGG AMBER joined us as Senior Vice President, General Counsel and
Secretary in December 1999. From March 1998 through November 1999, Mr. Amber was
a partner with the law firm of Rutan & Tucker, LLP. Prior to that time, and
since January 1995, he was a partner with the law firm of Snell & Wilmer LLP. He
is also corporate secretary and a director of Litronic Inc. Mr. Amber holds a
B.A. in political science and mathematics from Principia College and a J.D. from
Stanford Law School.

     HANS SEVERIENS joined our board of directors in January 1998. Since 1995,
Mr. Severiens has served as the coordinator of the "Band of Angels," a Silicon
Valley group of high-tech executives investing in high-tech start-ups, which he
founded, and has served as a general partner of Band of Angels Fund L.P. since
July 1999. Since 1968, Mr. Severiens has been actively involved in the venture
capital and investment banking business, having served as president of the U.S.
subsidiary of MIP Equity Fund, as a partner in Bay Ventures II, and as vice
president of Merrill Lynch, Morgan Stanley Dean Witter, and Mitchell Hutchins.
He is a Trustee of Golden Gate University (San Francisco), and a director of the
Enterprise Network (Cupertino, California). Mr. Severiens holds a B.A. in
physics from Harvard University and a Ph.D. in nuclear physics from Johns
Hopkins University.

     SIDNEY JANSMA, JR. co-founded ZLand.com in September 1995, and has served
on our board of directors since 1997. Mr. Jansma has been President and Chief
Executive Officer of Wolverine Gas & Oil Company, Inc., an oil and gas
exploration and production company, for over 12 years. He is a director of the
American Petroleum Institute, past Chairman, President and Treasurer of the
Michigan Oil and Gas Association, and past Chairman of Bethany Christian
Services, a private adoption agency with operations in 29 states. Mr. Jansma
holds a B.A. in economics and philosophy from Calvin College and an M.B.A. in
corporate finance and accounting from the University of Michigan.

     JACK HARDING joined our board of directors in August 1999. He is Chairman
and Chief Executive Officer of The Dorset Group, a venture management and
investment firm. From October 1997 to May 1999, he served as President and Chief
Executive Officer of Cadence Design Systems, the world's largest provider of
software and services for electronic design. From May 1997 to October 1997, Mr.
Harding served as Senior Vice President of the Strategic Business Group of
Cadence Design Systems. From December 1994 to May 1997, Mr. Harding was
President and Chief Executive Officer of Cooper and Chyan Technologies, which
was acquired by Cadence Design Systems in 1997. Mr. Harding is Chairman of the
Board of SafeCorp.com, an information security consulting firm. He also serves
as a director for
                                       38
<PAGE>   43

inSilicon, a provider of semiconductor intellectual property. He is a Senior
Fellow at the Institute for Development Strategies, Graduate School of Public
Policy, Indiana University. Mr. Harding holds a B.A. in Economics and Chemistry
from Drew University, where he is a member of the Board of Trustees.

     THOMAS GLASGOW, JR. joined our board of directors in December 1999. From
1973 until 1998, Mr. Glasgow was employed in a number of management positions by
McDonald's Corporation, most recently as Executive Vice President and Chief
Operations Officer in charge of restaurant systems worldwide. In that position,
Mr. Glasgow was responsible for the operations, training, product development,
operations development, equipment development, supply chain management and
security departments. Mr. Glasgow is currently a director of NSF International,
Inc., Compliance Control, Inc. and First Union Bank -- Asheville, as well as
Memorial Mission Healthcare Foundation, University of North Carolina-Asheville
Foundation, and YMCA of Western North Carolina. Mr. Glasgow holds a B.A. in
business from Michigan State University.

     DR. WOLFGANG HANRIEDER joined our board of directors in February 2000.
Since 1997, Dr. Hanrieder has been a partner of STAR Ventures Management, a
Munich, Germany based investment firm specializing in IT and healthcare
companies. Prior to that time, he was a Manager of Siemens from January 1990 to
May 1996 and a Manager of Siemens Nixdorf Information Systems from May 1996 to
September 1997. Dr. Hanrieder holds an M.B.A. from the Massachusetts Institute
of Technology and a M.S. and Ph.D. in physics from the Technical University of
Munich, Germany.

     All directors hold office until the next annual meeting of stockholders or
the election and qualification of their successors. Officers are elected
annually by the board of directors and serve at its discretion.

DIRECTOR COMPENSATION AND INDEMNIFICATION

     We reimburse our non-employee directors for out-of-pocket expenses incurred
in connection with attendance at stockholders', board and committee meetings. We
granted to each of Messrs. Glasgow, Harding, Jansma and Severiens an option to
purchase 100,000 shares of common stock at an exercise price equal to fair
market value on the date of their election to the board, vesting over a period
of two years. In addition, in recognition of their services on the board, in
December 1998 we granted Mr. Jansma an option to purchase 150,000 shares and Mr.
Severiens an option to purchase 100,000 shares, each at $0.50 per share, with
vesting over three years for Mr. Jansma and over two years for Mr. Severiens,
and in November 1999 we granted Mr. Jansma an option to purchase 100,000 shares
and Mr. Severiens an option to purchase 50,000 shares, each at $4.50 per share
with vesting over two years.

     We have entered into indemnification agreements with each of our current
directors and executive officers to give them additional contractual assurances
regarding the scope of the indemnification set forth in our certificate of
incorporation and bylaws and to provide additional procedural protections. At
present, there is no pending litigation or proceeding involving any of our
directors, officers or employees for which indemnification is sought. We are not
aware of any threatened litigation that may result in claims for
indemnification.

BOARD COMMITTEES; COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

     The board of directors has established an audit committee and a
compensation committee. The audit committee, consisting of Messrs. Jansma,
Harding and Severiens, reviews the adequacy of our internal controls and the
results and scope of the audit and other services provided by our independent
auditors. The compensation committee, consisting of Messrs. Jansma, Harding and
Glasgow, establishes salaries and other forms of compensation for our executive
officers.

     None of our executive officers has served as a director or member of the
compensation committee of any other entity whose executive officers served as
one of our directors or as a member of our compensation committee.

                                       39
<PAGE>   44

EXECUTIVE COMPENSATION

     The following table sets forth summary information concerning compensation
paid or accrued by us to our Chief Executive Officer and each of our other
executive officers who earned more than $100,000 in salary and bonus, for
services rendered to us in all capacities during the year ended December 31,
1999. These individuals will be referred to as the named executive officers in
this prospectus.

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                   ANNUAL                LONG TERM
                                                COMPENSATION        COMPENSATION AWARDS
                                              ----------------   -------------------------    ALL OTHER
        NAME AND PRINCIPAL POSITION            SALARY    BONUS   SHARES UNDERLYING OPTIONS   COMPENSATION
        ---------------------------           --------   -----   -------------------------   ------------
<S>                                           <C>        <C>     <C>                         <C>
John W. Veenstra(1).........................  $163,000    --             2,100,000                  --
  Chief Executive Officer
Joan Nagelkirk(2)...........................  $ 16,667    --               585,200                  --
  President of North American Operations
Glenn E. Abood(3)...........................  $136,308    --             1,800,000             $21,200(4)
  President and Chief Operating Officer
Richard Bjorkman(5).........................  $129,764    --                30,000                  --
</TABLE>

- ---------------
(1) Includes $43,000 earned by Mr. Veenstra during fiscal 1999 but deferred for
    payment until January 2000, at the election of Mr. Veenstra. Mr. Veenstra's
    annual base salary beginning in June 1999 was increased to $240,000.

(2) Ms. Nagelkirk served as our Chief Financial Officer during 1999. Excludes
    $220,000 paid to a consulting firm owned by the daughter of Mr. Veenstra and
    Ms. Nagelkirk, for consulting services performed by Ms. Nagelkirk. See
    "Related Party Transactions." Ms. Nagelkirk's annual base salary beginning
    in December 1999 was established at $200,000.

(3) Reflects salary paid to Mr. Abood since he joined ZLand.com in June 1999.
    Mr. Abood's annual base salary is $240,000.

(4) Represents an auto allowance and travel and living expenses paid by us in
    fiscal 1999.

(5) Mr. Bjorkman served as our Chief Financial Officer from December 1998 to
    April 1999. Between April 1999 and January 2000, when he left the company,
    Mr. Bjorkman served as our Vice President, Finance.

OPTION GRANTS IN THE LAST FISCAL YEAR

     The following table sets forth information regarding options granted to the
named executive officers during the fiscal year ended December 31, 1999.

               OPTION GRANTS DURING YEAR ENDED DECEMBER 31, 1999

<TABLE>
<CAPTION>
                                                                                    POTENTIAL REALIZABLE VALUE
                              NUMBER OF     PERCENTAGE                               AT ASSUMED ANNUAL RATES
                              SECURITIES     OF TOTAL     EXERCISE                 OF STOCK PRICE APPRECIATION
                              UNDERLYING     OPTIONS        PRICE                       FOR OPTION TERM(4)
                               OPTIONS      GRANTED TO       PER      EXPIRATION   ----------------------------
            NAME              GRANTED(1)   EMPLOYEES(2)   SHARE(3)       DATE           5%             10%
            ----              ----------   ------------   ---------   ----------   ------------   -------------
<S>                           <C>          <C>            <C>         <C>          <C>            <C>
John W. Veenstra............  1,800,000        24.7%        $4.50        (5)        $5,094,000     $12,909,312
Glenn E. Abood..............  1,800,000        24.7%        $4.50        (5)        $5,094,000     $12,909,312
Joan Nagelkirk..............    400,000         5.5%        $4.50      11/30/09     $1,132,000     $ 2,868,736
Richard Bjorkman............          0           0%            0           N/A     $        0     $         0
</TABLE>

- ---------------
(1) Twenty-five percent of the shares subject to each of these options vest one
    year after the grant date with remaining 75% vesting at a rate of 1/36 per
    month thereafter, with the exception of options to purchase 200,000 shares
    granted to each of Messrs. Veenstra and Abood which vested immediately upon
    grant.

                                       40
<PAGE>   45

(2) Based on options to purchase 7,290,800 shares granted to employees during
    the fiscal year ended December 31, 1999, including named executive officers.

(3) The stock option exercise price was established based on the fair market
    value on the date of grant of the underlying common stock, as determined by
    our board of directors.

(4) Amounts represent hypothetical gains that could be achieved for the
    respective options if exercised at the end of the option term. These gains
    are based on assumed rates of stock price appreciation of 5% and 10%
    compounded annually from the date the respective options were granted to
    their expiration date based upon the fair market value of our common stock
    on December 31, 1999, $4.50 per share. These assumptions are not intended to
    forecast future appreciation of our stock price. The potential realizable
    value computation does not take into account federal or state income tax
    consequences of option exercises or sales of appreciated stock.

(5) Expires as to 1,200,000 shares in June 2009 and as to 600,000 shares in
    November 2009.

FISCAL YEAR END OPTION VALUES

     There were no exercises of options by any named executive officers in the
fiscal year ended December 31, 1999. The following table sets forth, for each of
the named executive officers, the year-end value of unexercised options as of
December 31, 1999:

<TABLE>
<CAPTION>
                                         NUMBER OF SECURITIES
                                        UNDERLYING UNEXERCISED           VALUE OF UNEXERCISED
                                              OPTIONS AT               IN-THE-MONEY OPTIONS AT
                                          DECEMBER 31, 1999               DECEMBER 31, 1999
                                     ----------------------------    ----------------------------
               NAME                  EXERCISABLE    UNEXERCISABLE    EXERCISABLE    UNEXERCISABLE
               ----                  -----------    -------------    -----------    -------------
<S>                                  <C>            <C>              <C>            <C>
John W. Veenstra...................    352,000        1,748,000       $608,000        $592,000
Glenn E. Abood.....................    200,000        1,600,000              0               0
Joan Nagelkirk.....................    127,600          457,600       $510,400        $230,400
Richard Bjorkman...................      4,708           25,292       $ 18,832        $101,168
</TABLE>

     These values are based on the deemed fair market value as of December 31,
1999, or $4.50 per share, minus the exercise price, multiplied by the number of
shares underlying the option.

EMPLOYMENT AGREEMENTS, TERMINATION AND CHANGES OF CONTROL

     In July and May 1999, we entered into at-will employment agreements with
each of John W. Veenstra and Glenn E. Abood, respectively. The minimum annual
base salary for each these individuals under their respective employment
agreements is $240,000. In December 1999, we entered into an at-will employment
agreement with Joan Nagelkirk, providing for a minimum base salary of $200,000.
In addition, each employment agreement provides for eligibility for
participation in our benefit plans and incentive compensation payments of
between 50% (40% in the case of Ms. Nagelkirk) and 75% of the employee's annual
base salary upon attainment of certain pre-defined goals that are determined by
the board of directors, the employee covered by the agreement and, in the case
of Mr. Abood, the Chief Executive Officer.

     If the employee's employment with us is terminated "without cause," the
employee will be entitled to receive his or her annual base salary and benefits
for a period of 12 months following termination and a bonus equal to 50% (40% in
the case of Ms. Nagelkirk) of the employee's annual base salary. In the case of
a termination of employment due to voluntary resignation or if the employee is
terminated "for cause," the employee will be entitled to receive his or her
annual base salary and bonus pro-rated in accordance with the period of
employment with us during the applicable fiscal year, provided that
pre-determined goals were met. In the event of a termination of employment due
to death or disability or following a change of control of the company, the
employment agreements provide that the employee will be entitled to receive a
lump sum severance payment equal to two years of the employee's annual base
salary and a bonus equal to 50% (40% in the case of Ms. Nagelkirk) of his or her
annual base salary at the employee's

                                       41
<PAGE>   46

then current annual rate. Additionally, the employee will be entitled to
continue to receive full benefits for a period of 12 months following the
termination.

     Pursuant to the employment agreements, we granted options to purchase
shares of our common stock to these employees. Messrs. Veenstra and Abood each
received an option to purchase 1,000,000 shares. Twenty-five percent of the
shares subject to these options will vest in July 2000 and the remaining shares
will vest at a rate of 2.0833% per month thereafter. In addition, under our
employment agreements with Messrs. Veenstra and Abood, we granted to each of
them, as a contract bonus, another option to purchase 200,000 shares of our
common stock at $4.50 per share. The shares subject to these options vested
immediately upon grant. Furthermore, in November 1999, our board of directors
granted options to purchase an additional 600,000 shares each to Messrs.
Veenstra and Abood, and 400,000 shares to Ms. Nagelkirk, on the same terms as
the 1,000,000 share options, but with vesting beginning in November 2000.

     Upon termination of an employee's employment, the employment agreements
provide for specific treatment of outstanding options. In the event of a
resignation or termination by us "for cause," the employee will have one year
from the date of termination to exercise his or her vested options. If an
employee's employment is terminated "without cause," due to death or disability
or following a change in control of the company, the employee's outstanding
options will accelerate and become immediately exercisable for a period of one
year.

1997 STOCK PLAN

     Our 1997 Stock Plan was approved by our stockholders in November 1997.
Amendments and restatements of that Plan were approved by our stockholders in
November 1998, May 1999 and December 1999. A maximum of 18,000,000 shares of
common stock are reserved for issuance under the Plan. The Plan gives broad
powers to our board to grant various kinds of stock-based incentives. As of the
date of this prospectus, the only awards granted under the Plan have been stock
bonuses, stock purchase grants and stock options.

     Out of the 18,000,000 shares reserved for issuance under the Plan, we have
made stock bonus grants, stock purchase grants, or had stock options exercised,
for a total of 2,186,712 shares, which are included in the outstanding shares of
common stock as of March 15, 2000. We also have granted outstanding stock
options to purchase up to 12,617,090 shares, of which 3,156,740 have a $0.50 per
share exercise price, 2,870 have a $1.305 per share exercise price, 25,744 have
a $3.26 per share exercise price and 9,431,736 have a $4.50 per share exercise
price.

                                       42
<PAGE>   47

                           RELATED PARTY TRANSACTIONS

     In August 1997, we sold 3,334,008 shares of our common stock at the then
fair market value of $0.05 per share to Grey Fox, Inc., a company wholly owned
by the Veenstra Farm Preservation Trust, which is beneficially owned by the
adult children of John W. Veenstra, our Chief Executive Officer and Chairman of
the Board, and Joan Nagelkirk, our President of North American Operations and
one of our directors, in exchange for cancellation of $166,700 owed to Grey Fox
by us.

     Additionally, as of September 1997, we owed Grey Fox $398,000 which
consisted of $92,000 borrowed from Grey Fox and the remainder for consulting
services provided on behalf of Grey Fox by John W. Veenstra and Joan Nagelkirk
from January 1996 to September 1997. On October 1, 1997, the Grey Fox consulting
contract was terminated and both John W. Veenstra and Joan Nagelkirk became our
employees. On October 31, 1997, we sold 795,566 shares of our common stock at
the then fair market value of $0.50 per share to Grey Fox in exchange for our
obligations to Grey Fox.

     During the three month period ending December 31, 1997, we paid to Quatt,
Inc., a consulting firm owned by the daughter of John W. Veenstra and Joan
Nagelkirk, $26,250 in fees for consulting services provided to us on behalf of
Quatt, Inc. by John W. Veenstra and Joan Nagelkirk. In 1998, we paid $70,000 to
Quatt, Inc. for consulting services provided by Mr. Veenstra and Ms. Nagelkirk,
$30,000 of which was attributable to services provided in 1997. In addition to
such compensation, we issued convertible promissory notes and common stock
warrants to each of Mr. Veenstra and Ms. Nagelkirk for their consulting services
in 1998, on identical terms as issued to other creditors of ours. The aggregate
amount of the convertible promissory notes was $140,000 (representing $132,000
for services provided by Mr. Veenstra and $8,000 for services provided by Ms.
Nagelkirk). In March, 1999, Mr. Veenstra converted a promissory note in the
amount of $81,493 (including accrued interest) into 81,492 shares of Series B
Preferred Stock (post-split). The remaining notes were repaid by us in full in
March 1999. In 1999, we paid to Quatt, Inc. $280,000 for services provided by
Ms. Nagelkirk, $60,000 of which was attributable to services provided in 1998.

     In October 1999, we entered into a franchise agreement with Joan Nagelkirk
for two territories in California, for an aggregate initial franchise fee of
$60,000. The initial franchise fee is due within 30 days following the
expiration of the lock-up period in connection with the public offering of our
common stock.

     In August 1999 and as amended in February 2000, we entered into a
consulting agreement with Jack Harding, one of our directors. Under this
agreement, during the year ended December 31, 1999, we paid Mr. Harding $72,000
in cash and options to purchase an aggregate of 492,000 shares of our common
stock at an exercise price of $4.50 per share.

     In connection with the employment of Jim Ensell in July 1999, we entered
into a loan agreement with Mr. Ensell in the aggregate amount of $125,000 to
cover relocation expenses from his prior employer. The term of the loan is three
years, with no interest. The principal becomes due and payable within thirty
days of Mr. Ensell's voluntary termination of his employment with us. Pursuant
to the loan, $75,000 will be forgiven in $25,000 increments on each of the first
three anniversary dates of the loan.

                                       43
<PAGE>   48

                             PRINCIPAL STOCKHOLDERS

     The following table sets forth information regarding beneficial ownership
of our common stock as of March 15, 2000 by:

     - each person who is known by us to own beneficially more than five percent
       of our common stock;

     - each of our directors;

     - each of our executive officers; and

     - all directors and executive officers as a group.

     Beneficial ownership is determined in accordance with the rules and
regulations of the Securities and Exchange Commission. In computing the number
of shares beneficially owned by a person and the percentage ownership of that
person, shares of common stock underlying options or warrants held by that
person that are currently exercisable or exercisable within 60 days of March 15,
2000 are deemed outstanding. These shares, however, are not deemed outstanding
for the purposes of computing the percentage ownership of any other person.
Except as indicated in the footnotes to this table and pursuant to applicable
community property laws, each stockholder named in the table has sole voting and
investment power with respect to the shares set forth opposite such
stockholder's name. Unless otherwise indicated, the address for each of the
following stockholders is c/o ZLand.com, Inc., 27081 Aliso Creek Road, Aliso
Viejo, California 92656.

<TABLE>
<CAPTION>
                                                                              PERCENTAGE OF OWNERSHIP
                                                    NUMBER OF SHARES     ---------------------------------
            NAME OF BENEFICIAL OWNER               BENEFICIALLY OWNED    BEFORE OFFERING    AFTER OFFERING
            ------------------------               ------------------    ---------------    --------------
<S>                                                <C>                   <C>                <C>
Veenstra Farm Preservation Trust(1)..............      8,672,844              26.08%                 %
Starwood Investments, L.P.(2)....................      3,000,000               8.78%                 %
Fortman Cline AG(3)..............................      1,781,554               5.14%                 %
Sidney Jansma, Jr.(4)............................        659,142               1.97%                 %
Glenn E. Abood(5)................................        410,000               1.22%                *
John W. Veenstra(6)..............................        384,402               1.14%                *
Hans Severiens(7)................................        263,342                  *                 *
Joan Nagelkirk(8)................................        146,800                  *                 *
Jack Harding(9)..................................        183,833                  *                 *
Thomas Glasgow, Jr.(10)..........................        120,833                  *                 *
Wolfgang Hanrieder(11)...........................          8,333                  *                 *
Gregg Amber(12)..................................             --                  *                 *
Jim Ensell(13)...................................         61,988                  *                 *
Rich Wyckoff.....................................         10,000                  *                 *
Kevin S. Palatnik................................             --                  *                 *
All Officers and Directors as a Group (12
  persons).......................................      2,248,673                6.5%                 %
</TABLE>

- ---------------
  *  Less than 1%

 (1) The address for Veenstra Farm Preservation Trust is 8161 South 200th
     Avenue, Holton, Michigan 49425. The Veenstra Farm Preservation Trust is
     beneficially owned by the adult children of John W. Veenstra and Joan
     Nagelkirk, who disclaim any beneficial ownership of the shares. One of the
     beneficiaries, Jennifer Veenstra, and the husband of another of the
     beneficiaries, Peter Scharnell, are employed by us.

 (2) Includes 910,000 shares underlying a warrant. The 910,000 shares underlying
     this warrant may also be deemed to be beneficially owned by Robert Geist,
     as trustee of the Robert A. Geist Revocable Trust dated October 13, 1993,
     which is general partner of Starwood Investments, L.P.

                                       44
<PAGE>   49

 (3) Includes 1,400,000 shares underlying a warrant and includes shares held by
     Fortman Cline AG under its former name, Berrin Lord Holding AG. The address
     of Fortman Cline AG is Farberstrasse 33, CH 8008 Zurich Switzerland.

 (4) Includes 200,520 shares underlying options and warrants. Also includes
     30,000 shares of which Mr. Jansma has beneficial ownership as manager of
     Covenant Properties LLC.

 (5) Includes 280,000 shares underlying options and warrants.

 (6) Includes 382,666 shares underlying options.

 (7) Includes 127,084 shares underlying options. Also includes 136,258 shares of
     which Mr. Severiens has beneficial ownership as trustee of the C.T.
     Severiens Trust dated October 21, 1990.

 (8) Consists solely of 146,800 shares underlying options.

 (9) Includes 163,833 shares underlying options. Also includes 20,000 shares of
     which Mr. Harding has beneficial ownership as general partner of Harding
     Partners, LP, a Pennsylvania limited partnership.

(10) Includes 20,833 shares underlying options.

(11) Consists solely of 8,333 shares underlying options.

(12) Excludes 14,000 shares held by Mr. Amber's wife as her sole and separate
     property, and as to which Mr. Amber disclaims beneficial ownership.

(13) Includes 40,000 shares underlying a warrant.

                                       45
<PAGE>   50

                          DESCRIPTION OF CAPITAL STOCK

     Our authorized capital stock consists of 100,000,000 shares of common
stock, $0.01 par value per share, and 20,000,000 shares of preferred stock,
$0.01 par value per share. As of March 15, 2000, we had outstanding:

     - 21,949,628 shares of common stock;

     - 11,300,570 shares of convertible preferred stock, which will be converted
       into 11,300,570 shares of common stock immediately prior to completion of
       this offering;

     - options to purchase an aggregate of 12,617,090 shares of our common stock
       at a weighted average per share exercise price of $3.50; and

     - warrants to purchase up to 5,707,688 shares of our common stock, of which
       4,743,824 are exercisable at the initial public offering price and the
       balance of which have a weighted average exercise price of $1.19 per
       share.

COMMON STOCK

     Holders of common stock are entitled to one vote for each share held on all
matters submitted to a vote of stockholders. Subject to the rights of holders of
preferred stock, if any, holders of common stock are entitled to such dividends
as the board of directors may declare out of funds legally available for the
payment of dividends. In the event of our liquidation, dissolution or winding
up, the holders of common stock are entitled to share ratably in all assets
remaining after the payment of liabilities, subject to prior distribution rights
of holders of preferred stock, if any. The common stock has no preemptive or
conversion rights or other subscription rights. There are no redemption or
sinking fund provisions applicable to the common stock.

PREFERRED STOCK

     Our board of directors is authorized, subject to any limitations prescribed
by Delaware law, to provide for the issuance of the undesignated preferred stock
in one or more series. Our board of directors is also authorized to establish
from time to time the number of shares to be included in each such series, to
fix or alter the rights, preferences, privileges and restrictions, including
voting, conversion, liquidation, dividend and redemption, of the shares of each
wholly unissued series and any restrictions thereon, and to increase or decrease
the number of shares of any such series (but not below the number of shares of
such series then outstanding plus the number of shares reserved for issuance
upon the exercise of outstanding options, rights or warrants or the conversion
of any outstanding securities into shares of such series). Holders of common
stock will not be entitled to vote upon such matters.

JUNIOR PREFERRED STOCK AND RIGHTS AGREEMENT

     Prior to the closing of this offering, we intend to file a certificate of
designation that provides for the issuance of up to 100,000 shares of Series A
Junior Participating Preferred Stock and contains the designations, preferences
and relative rights, qualifications and restrictions of the Series A Junior
Participating Preferred Stock created in connection with our rights plan, which
are described in general terms below. We refer to our Series A Junior
Participating Preferred Stock as Junior Preferred Stock.

     On February 14, 2000, our board of directors adopted our rights plan, which
is commonly known as a poison pill and which expires ten years from the closing
of this offering. In connection with the adoption of our rights plan, our board
of directors declared, effective as of the closing of this offering, a dividend
of one stockholder right for each share of our common stock which is outstanding
as of the closing of this offering and a dividend of one stockholder right for
each share of our common stock that becomes outstanding between the closing of
this offering and the earlier of the expiration date and the distribution date.
The distribution date is the earlier to occur of the following:

                                       46
<PAGE>   51

     - ten days after a public announcement that a person or group of affiliated
       or associated persons have acquired beneficial ownership of 15% or more
       of the outstanding shares of our common stock, or

     - ten business days after the commencement or announcement of a tender
       offer or exchange offer which would result in the beneficial ownership by
       a person or group of 15% or more of the outstanding shares of our common
       stock.

     Each stockholder right entitles its holder to purchase one one-thousandth
of a share of Junior Preferred Stock at a price of $200, subject to adjustment
for stock splits and the like. Prior to the distribution date, our stockholder
rights will not be exercisable and will be transferable only with and
represented by the certificates for our common stock. After the distribution
date, separate right certificates will evidence our stockholder rights.

     Shares of Junior Preferred Stock are not redeemable but will be entitled,
when, as and if declared, to a minimum preferential cumulative quarterly
dividend payment of $1.00 per share and an aggregate dividend and minimum
preferential liquidation payment of 1,000 times any dividend or liquidation
payment paid per share of our common stock. Upon any transaction in which shares
of our common stock are exchanged, each share of Junior Preferred Stock will be
entitled to receive 1,000 times the amount received for each share of our common
stock.

     Subject to adjustments for stock splits and the like, each share of Junior
Preferred Stock will have 1,000 votes, voting together with our common stock
upon any matter submitted to our stockholders for a vote. In addition, the
affirmative vote of the holders of two-thirds of the outstanding shares of
Junior Preferred Stock is required to amend our certificate of incorporation so
as to adversely affect the rights of the Junior Preferred Stock. Also, if at the
time of any annual meeting of stockholders for the election of directors, six
quarterly dividends payable on any shares of Junior Preferred Stock are in
default, the number of directors constituting our board of directors will be
increased by two, and the holders of Junior Preferred Stock may elect two
directors who will hold office until removed by the holders of Junior Preferred
Stock or until the default in dividend payments is cured.

     If we are acquired in a change of control transaction or there is a sale of
50% or more of our consolidated assets or earning power, each holder of a
stockholder right other than the acquiror may receive upon the exercise of the
stockholder right that number of shares of common stock of the acquiror having a
market value of two times the exercise price of the right. If any person or
group becomes a 15% beneficial owner before a change of control or sale
transaction, each holder of a stockholder right other than the acquiror could
purchase one one-thousandth of a share of Junior Preferred Stock or shares of
our common stock having a market value of two times the exercise price of the
right, or our board of directors may order the exchange of each stockholder
right not owned by the acquiror for one share of our common stock or one
one-thousandth of a share of Junior Preferred Stock.

     Our stockholder rights have certain anti-takeover effects. Our stockholder
rights will cause substantial dilution to a person or group that attempts to
acquire our company on terms not approved by our board of directors, except for
an offer conditioned on a substantial number of stockholder rights being
acquired. The stockholder rights should not interfere with any merger or other
business combination approved by our board of directors because each stockholder
right may be redeemed by us for $.01 before the distribution date. For so long
as the stockholder rights are redeemable, we may amend them in any manner except
for the redemption price. After that time, we may amend them in any manner that
does not negatively affect the interests of holders of the stockholder rights.

WARRANTS

     As of March 15, 2000, there were warrants outstanding to purchase 5,707,688
shares. Of these, warrants to purchase 101,238 shares at $0.485 per share will
expire in July 2001, warrants to purchase 10,300 shares at $0.50 per share will
expire in March 2003, warrants to purchase 455,000 shares at $1.00 per share
will expire between February 2003 and December 2003, warrants to purchase
329,546 shares at $1.00 per share will expire in March 2004, warrants to
purchase 67,780 shares at $4.50 per share will

                                       47
<PAGE>   52

expire between July 2004 and January 2005, warrants to purchase 1,985,824 shares
at a price equal to the initial public offering price per share will expire
between December 2003 and March 2004, and warrants to purchase 2,758,000 shares
at a price equal to the initial public offering price per share will expire in
one-third increments seven months, thirteen months and nineteen months from the
closing of this offering, respectively.

INDEMNIFICATION OF DIRECTORS AND EXECUTIVE OFFICERS AND LIMITATION OF LIABILITY

     Our certificate of incorporation includes a provision that eliminates the
personal liability of a director for monetary damages to us resulting from
breach of his or her fiduciary duty as a director, except for liability:

     - for any breach of the director's duty of loyalty to us or our
       stockholders;

     - for acts or omissions not in good faith or that involve intentional
       misconduct or a knowing violation of law;

     - under section 174 of the Delaware General Corporation Law regarding
       unlawful dividends and stock purchases; or

     - for any transaction from which the director derived an improper personal
       benefit.

     Our bylaws provide that:

     - we are required to indemnify our directors and executive officers to the
       fullest extent permitted by Delaware law, subject to limited exceptions;
       and

     - we are required to advance expenses, as incurred, to our directors and
       executive officers in connection with a legal proceeding to the fullest
       extent permitted by Delaware law, subject to limited exceptions.

     We currently have liability insurance for our directors and officers and
intend to extend that coverage for public securities matters.

REGISTRATION RIGHTS

     After the closing of this offering, the holders of 15,128,772 shares and
the holders of warrants to purchase 5,327,416 shares are entitled to
registration rights with respect to those shares. If we propose to register any
of our securities under the Securities Act of 1933, the holders of the
registration rights are entitled to notice and to include their shares in the
registration at our expense, subject to limitations or exclusions based on
marketing factors. In addition, certain of the registration rights holders may
require us, at our own expense, but on not more than two occasions and not
within six months following the effective date of any other registration
statement, to file a registration statement covering the resale of their shares,
and we are required to use our best efforts to effect the registration, subject
to certain conditions and limitations. Further, certain other registration
rights holders may require us to register their shares, at our expense, on Form
S-3 when that form becomes available to us, subject to certain conditions and
limitations.

CERTAIN ANTI-TAKEOVER PROVISIONS

Issuance of Preferred Stock

     Subject to any limitations prescribed by Delaware law, our board of
directors is authorized by our certificate of incorporation to issue, without
stockholder approval, preferred stock with rights superior to the rights of the
holders of our common stock. As a result, preferred stock could be issued
relatively quickly and easily, could adversely affect the rights of holders of
common stock and could be issued with terms calculated to delay or prevent a
change of control of our company or make removal of management more difficult.

                                       48
<PAGE>   53

Poison Pill

     Our board of directors has adopted a rights plan, which is commonly known
as a poison pill, and has declared, effective as of the closing of this
offering, a dividend of stockholder rights on shares of our common stock. These
stockholder rights have certain anti-takeover effects and generally will cause
substantial dilution to a person or group that attempts to acquire our company
on terms not approved by our board of directors. See "-- Junior Preferred Stock
and Rights Agreement."

Stockholder Meetings

     Our bylaws provide that special meetings of stockholders for any purpose
may be called at any time by our board of directors but may not be called by any
other person or persons.

Advance Notification of Stockholder Nominations and Proposals

     Our bylaws contain advance notice procedures with respect to stockholder
proposals and the nomination of candidates for election as directors.
Nominations and proposals may be made at an annual meeting of stockholders only
pursuant to our company's notice of meeting or any notice supplement, by or at
the direction of our board of directors, or by any stockholder who is a
stockholder of record of the company at the time the notice of meeting is
delivered to the Secretary of the company, who is entitled to vote at the
meeting and who complies with the notice procedures described in our bylaws.

Delaware Anti-Takeover Law

     We are a Delaware corporation that may become subject to Section 203 of the
Delaware General Corporation Law as a result of or following the initial public
offering of common stock as described in this prospectus. Under Section 203,
certain "business combinations" between an "interested stockholder" and a
Delaware corporation that has a class of voting stock (i) listed on a national
securities exchange, (ii) authorized for quotation on the Nasdaq Stock Market or
(iii) held of record by more than 2,000 stockholders, are prohibited for a
three-year period following the date that such stockholder became an interested
stockholder, unless (i) the corporation has elected in its certificate of
incorporation not to be governed by Section 203 (we have not made such an
election), (ii) the business combination or the transaction that resulted in the
stockholder becoming an interested stockholder was approved by the board of
directors of the corporation before such stockholder became an interested
stockholder, (iii) upon consummation of the transaction that made such
stockholder an interested stockholder, the interested stockholder owned at least
85% of the voting stock of the corporation outstanding at the commencement of
the transaction (excluding voting stock owned by directors who are also officers
or held in employee stock plans in which the employees do not have the right to
determine confidentially whether shares held subject to the plan will be
tendered in a tender or exchange offer) or (iv) the business combination is
approved by the board of directors of the corporation and authorized at a
meeting by two-thirds of the voting stock that the interested stockholder did
not own. The three-year prohibition also does not apply to certain business
combinations proposed by an interested stockholder following the announcement or
notification of certain extraordinary transactions involving the corporation and
a person who had not been an interested stockholder during the previous three
years or who became an interested stockholder with the approval of a majority of
the corporation's directors. The term "business combination" is defined
generally to include mergers or consolidations between a Delaware corporation
and an interested stockholder, transactions with an interested stockholder
involving the assets or stock of the corporation or transactions that increase
an interested stockholder's percentage ownership of stock. The term "interested
stockholder" is defined generally as those stockholders who became beneficial
owners of 15% or more of a Delaware corporation's voting stock, together with
the affiliates or associates of that stockholder.

TRANSFER AGENT AND REGISTRAR

     The transfer agent and registrar for our common stock is American Stock
Transfer & Trust Company.

                                       49
<PAGE>   54

                        SHARES ELIGIBLE FOR FUTURE SALE

     If our stockholders sell substantial amounts of common stock, including
shares issued upon the exercise of outstanding options, in the public market
following this offering, the market price of our common stock could fall. These
sales also might make it more difficult for us to sell equity or equity related
securities in the future and at a time and price that we consider appropriate.

     Upon completion of this offering, we will have outstanding an aggregate of
            shares of our common stock, assuming no exercise of outstanding
options or warrants. As of March 15, 2000, we had approximately 560 holders of
common stock. All of the shares sold in this offering will be freely tradeable
without restriction or further registration under the Securities Act, unless
these shares are purchased by our affiliates, or persons who directly or
indirectly control, are controlled by or are under common control with us.
Shares held by affiliates may generally only be sold in compliance with the
limitations of Rule 144 of the Securities Act described below. This leaves
            shares eligible for sale in the public market as follows:

<TABLE>
<CAPTION>
NUMBER OF SHARES                                DATE
- ----------------                                ----
<C>                 <S>
                    After 180 days from the date of this prospectus, subject, in
                    some cases, to volume limitations.
                    At various times after 181 days from the date of this
                    prospectus, subject, in some cases, to volume limitations.
</TABLE>

LOCK-UP AGREEMENTS

     We, our officers and directors and most of our existing stockholders and
option holders have agreed not to dispose of, or announce the intention to
dispose of, directly or indirectly, any additional shares of our common stock or
securities convertible into or exchangeable or exercisable for any shares of our
common stock, without the prior written consent of Credit Suisse First Boston
Corporation for a period of 180 days after the date of this prospectus.

RULE 144

     In general, under Rule 144 as currently in effect, beginning 90 days after
the date of this prospectus, a person who has beneficially owned shares of our
common stock for at least one year would be entitled to sell within any
three-month period a number of shares that does not exceed the greater of:

     - 1% of the number of shares of our common stock then outstanding, which
       will equal approximately             shares immediately after this
       offering; or

     - the average weekly trading volume of our common stock on the Nasdaq
       National Market during the four calendar weeks preceding the filing of a
       notice on Form 144 concerning that sale.

     Sales under Rule 144 are also subject to manner of sale provisions and
notice requirements and to the availability of current public information about
ZLand.com, Inc.

RULE 144(k)

     Under Rule 144(k) as currently in effect, a person who has not been one of
our affiliates at any time during the 90 days preceding a sale, and who has
beneficially owned the shares proposed to be sold for at least two years,
including the holding period of any prior owner other than an affiliate, is
entitled to sell those shares without complying with the manner of sale, public
information, volume limitation or notice provisions of Rule 144. Therefore,
unless otherwise restricted, Rule 144(k) shares may be sold immediately upon the
completion of this offering.

                                       50
<PAGE>   55

RULE 701

     In general, under Rule 701 of the Securities Act as currently in effect,
any of our non-executive employees, consultants or advisors who purchases shares
of our common stock from us in connection with a compensatory stock or option
plan or other written agreement is eligible to resell those shares 90 days after
the effective date of this prospectus in reliance on Rule 144, but without
compliance with some of the restrictions, including the holding period,
contained in Rule 144.

                                       51
<PAGE>   56

                                  UNDERWRITING

     Under the terms and subject to the conditions contained in an underwriting
agreement dated                     , 2000, we have agreed to sell to the
underwriters named below, for whom Credit Suisse First Boston Corporation,
FleetBoston Robertson Stephens Inc. and Friedman, Billings, Ramsey & Co., Inc.,
are acting as representatives, the following respective numbers of shares of
common stock:

<TABLE>
<CAPTION>
                                                               NUMBER
                        UNDERWRITERS                          OF SHARES
                        ------------                          ---------
<S>                                                           <C>
Credit Suisse First Boston Corporation......................
FleetBoston Robertson Stephens Inc..........................
Friedman, Billings, Ramsey & Co., Inc.......................
                                                              --------
          Total.............................................
                                                              ========
</TABLE>

     The underwriting agreement provides that the underwriters are obligated to
purchase all the shares of common stock in the offering if any are purchased,
other than those shares covered by the over-allotment option described below.
The underwriting agreement also provides that if an underwriter defaults, the
purchase commitments of non-defaulting underwriters may be increased or the
offering of common stock may be terminated.

     We have granted to the underwriters a 30-day option to purchase on a pro
rata basis up to                additional shares of common stock at the initial
public offering price less the underwriting discounts and commissions. This
option may be exercised only to cover any over-allotments of common stock.

     The underwriters propose to offer the shares of common stock initially at
the public offering price on the cover page of this prospectus and to selling
group members at that price less a concession of $     per share. The
underwriters and the selling group members may allow a discount of $     per
share on sales to other broker/dealers. After the initial public offering, the
public offering price and concession and discount to broker/dealers may be
changed by the representatives.

     The following table summarizes the discounts and commissions and estimated
expenses of $       we will pay. The underwriting fee will be equal to the
public offering price per share of common stock less the amount paid by
underwriters to us per share of common stock. The underwriting discount per
share will be equal to      % of the initial public offering price per share of
common stock.

<TABLE>
<CAPTION>
                                                        PER SHARE                           TOTAL
                                             -------------------------------   -------------------------------
                                                WITHOUT            WITH           WITHOUT            WITH
                                             OVER-ALLOTMENT   OVER-ALLOTMENT   OVER-ALLOTMENT   OVER-ALLOTMENT
                                             --------------   --------------   --------------   --------------
<S>                                          <C>              <C>              <C>              <C>
Underwriting discounts and commissions paid
  by us....................................     $                $                $                $
Expenses payable by us.....................     $                $                $                $
</TABLE>

     The underwriters have informed us that they do not expect discretionary
sales to exceed 5% of the shares of common stock being offered.

     In December 1999, affiliates of Credit Suisse First Boston Corporation and
FleetBoston Robertson Stephens Inc. purchased an aggregate of 133,332 shares of
our Series C Convertible Preferred Stock at a purchase price of $599,994 on the
same terms as those on which we offered these securities to other investors.
These shares will convert automatically into 133,332 shares of common stock
immediately prior to completion of this offering.

                                       52
<PAGE>   57

     We, our officers and directors and most of our existing stockholders and
option holders have agreed not to dispose of, or announce the intention to
dispose of, directly or indirectly, any additional shares of our common stock or
securities convertible into or exchangeable or exercisable for any shares of our
common stock, without the prior written consent of Credit Suisse First Boston
Corporation for a period of 180 days after the date of this prospectus.

     The underwriters have reserved for sale, at the initial public offering
price, up to             shares of common stock for employees, directors and
other persons associated with us who have expressed an interest in purchasing
common stock in this offering. The number of shares available for sale to the
general public in this offering will be reduced to the extent that these persons
purchase the reserved shares. Any reserved shares not so purchased will be
offered by the underwriters to the general public on the same terms as the other
shares.

     We have agreed to indemnify the underwriters against liabilities under the
Securities Act or contribute to payments that the underwriters may be required
to make in that respect.

     We will apply to list the shares of common stock on The Nasdaq Stock
Market's National Market under the symbol "ZLND." Prior to this offering, there
has been no public market for the common stock.

     The initial public offering price will be determined by negotiation between
us and the representatives, and does not reflect the market price for the common
stock following the offering. The principal factors considered in determining
the initial public offering price will be:

     - the information in this prospectus and otherwise available to the
       representatives;

     - market conditions for initial public offerings;

     - the history of and prospects for the industry in which we compete;

     - our past and present operations;

     - our past and present earnings and current financial position;

     - the ability of our management;

     - our prospects for future earnings;

     - the present state of our development and our current financial condition;

     - the recent market prices of, and the demand for, publicly traded common
       stock of generally comparable companies; and

     - the general condition of the securities markets at the time of this
       offering.

     We can offer no assurance that the initial public offering price will
correspond to the price at which the common stock will trade in the public
market subsequent to this offering or that an active trading market for the
common stock will develop and continue after this offering.

     The representatives may engage in over-allotment, stabilizing transactions,
syndicate covering transactions and penalty bids in accordance with Regulation M
under the Exchange Act.

     - Over-allotment involves syndicate sales in excess of the offering size,
       which creates a syndicate short position.

     - Stabilizing transactions permit bids to purchase the underlying security
       so long as the stabilizing bids do not exceed a specified maximum.

     - Syndicate covering transactions involve purchases of the common stock in
       the open market after the distribution has been completed in order to
       cover syndicate short positions.

     - Penalty bids permit the representatives to reclaim a selling concession
       from a syndicate member when the common stock originally sold by that
       syndicate member is purchased in a stabilizing transaction or syndicate
       covering transaction to cover syndicate short positions.
                                       53
<PAGE>   58

These stabilizing transactions, syndicate covering transactions and penalty bids
may cause the price of our common stock to be greater than it would otherwise be
in the absence of such transactions. These transactions may be effected on The
Nasdaq National Market or otherwise and, if commenced, may be discontinued at
any time.

                          NOTICE TO CANADIAN RESIDENTS

RESALE RESTRICTIONS

     The distribution of the common stock in Canada is being made only on a
private placement basis exempt from the requirement that we prepare and file a
prospectus with the securities regulatory authorities in each province where
trades of common stock are effected. Accordingly, any resale of the common stock
in Canada must be made in accordance with applicable securities laws which will
vary depending on the relevant jurisdiction, and which may require resales to be
made in accordance with available statutory exemptions or pursuant to a
discretionary exemption granted by the applicable Canadian securities regulatory
authority. Purchasers are advised to seek legal advice prior to any resale of
the common stock.

REPRESENTATIONS OF PURCHASERS

     Each purchaser of common stock in Canada who receives a purchase
confirmation will be deemed to represent to us and the dealer from whom such
purchase confirmation is received that: (1) such purchaser is entitled under
applicable provincial securities laws to purchase such common stock without the
benefit of a prospectus qualified under such securities laws, (2) where required
by law, that such purchaser is purchasing as principal and not as agent, and (3)
such purchaser has reviewed the text above under "Resale Restrictions."

RIGHTS OF ACTION (ONTARIO PURCHASERS)

     The securities being offered are those of a foreign issuer and Ontario
purchasers will not receive the contractual right of action prescribed by
Ontario securities law. As a result, Ontario purchasers must rely on other
remedies that may be available, including common law rights of action for
damages or rescission or rights of action under the civil liability provisions
of the U.S. federal securities laws.

ENFORCEMENT OF LEGAL RIGHTS

     All of our directors and officers as well as the experts named herein may
be located outside of Canada and, as a result, it may not be possible for
Canadian purchasers to effect service of process within Canada upon the issuer
or such persons. All or a substantial portion of the assets of the issuer and
such persons may be located outside of Canada and, as a result, it may not be
possible to satisfy a judgment against the issuer or such persons in Canada or
to enforce a judgment obtained in Canadian courts against such issuer or persons
outside of Canada.

NOTICE TO BRITISH COLUMBIA RESIDENTS

     A purchaser of common stock to whom the Securities Act (British Columbia)
applies is advised that such purchaser is required to file with the British
Columbia Securities Commission a report within ten days of the sale of any
common stock acquired by such purchaser pursuant to this offering. Such report
must be in the form attached to British Columbia Securities Commission Blanket
Order BOR #95/17, a copy of which may be obtained from us. Only one such report
must be filed in respect of common stock acquired on the same date and under the
same prospectus exemption.

                                       54
<PAGE>   59

TAXATION AND ELIGIBILITY FOR INVESTMENT

     Canadian purchasers of common stock should consult their own legal and tax
advisors with respect to the tax consequences of an investment in the common
stock in their particular circumstances and with respect to the eligibility of
the common stock for investment by the purchaser under relevant Canadian
legislation.

                                 LEGAL MATTERS

     The validity of the shares of common stock offered in this prospectus will
be passed upon for us by Rutan & Tucker, LLP, Costa Mesa, California. Certain
legal matters relating to this offering will be passed upon for the underwriters
by Stoel Rives LLP. Partners of Rutan & Tucker, LLP own 128,444 shares of our
common stock.

                                    EXPERTS

     The consolidated financial statements of ZLand.com, Inc. and subsidiaries
as of and for the year ended December 31, 1999, have been included herein and in
the registration statement in reliance upon the report of KPMG LLP, independent
certified public accountants, appearing elsewhere herein, and upon the authority
of said firm as experts in accounting and auditing.

     The consolidated financial statements as of December 31, 1998 and for each
of the two years in the period ended December 31, 1998 included in this
prospectus have been so included in reliance on the report of
PricewaterhouseCoopers LLP, independent accountants, given on the authority of
said firm as experts in accounting and auditing.

     The financial statements of Appintec Corp., dba ActionWare, as of and for
the year ended June 30, 1999, have been included herein and in the registration
statement in reliance upon the report of KPMG LLP, independent certified public
accountants, appearing elsewhere herein, and upon the authority of said firm as
experts in accounting and auditing.

                       CHANGE IN INDEPENDENT ACCOUNTANTS

     Effective December 28, 1999, KPMG LLP was engaged as our independent
auditors and replaced PricewaterhouseCoopers LLP, who had previously served as
our independent auditors. The decision to change independent auditors was
approved by our Board of Directors. In the period from January 1, 1997 to
December 31, 1998, PricewaterhouseCoopers LLP issued no audit report that was
qualified or modified as to uncertainty, audit scope or accounting principles,
no adverse opinions or disclaimers of opinion on any of our financial
statements, and there were no disagreements with PricewaterhouseCoopers LLP on
any matter of accounting principles or practices, financial statement
disclosure, or auditing scope or procedures, which disagreements, if not
resolved to the satisfaction of PricewaterhouseCoopers LLP, would have caused
them to make reference thereto in their reports on the consolidated financial
statements for such years. Prior to December 28, 1999, we had not consulted with
KPMG LLP on items which involved our accounting principles or the form of audit
opinion to be issued on our financial statements.

                      WHERE YOU CAN FIND MORE INFORMATION

     We have filed with the Securities and Exchange Commission a registration
statement on Form S-1 under the Securities Act with respect to the shares
offered by this prospectus. This prospectus does not contain all of the
information set forth in the registration statement and its exhibits and
schedules. For further information about ZLand.com and the shares offered by
this prospectus, please refer to the registration statement and its exhibits and
schedules. Statements contained in this prospectus concerning the content of any
contract or other document referred to are not necessarily complete, and, in
each instance, if such contract or documents is filed as an exhibit, we refer
you to the copy of such contract or document filed as an exhibit to the
registration statement. Each statement is qualified in all respects by
                                       55
<PAGE>   60

such reference to such exhibit. A copy of the registration statement, and its
exhibits and schedules, may be inspected without charge at the public reference
facilities maintained by the Commission in Room 1024, 450 Fifth Street, N.W.,
Washington, D.C. 20549, and at the Commission's regional offices located at the
Northwestern Atrium Center, 500 West Madison Street, Suite 1400, Chicago,
Illinois 60661 and Seven World Trade Center, 13th Floor, New York, New York
10048, and copies of all or any part of the registration statement may be
obtained from such offices upon the payment of the fees prescribed by the
Commission. The public may obtain information on the operation of the
Commission's public facilities by calling 1-(800)-SEC-0330. The Commission
maintains a Web site that contains reports, proxy and information statements and
other information regarding registrants that file electronically with the
Commission. The address of the Commission's Web site is www.sec.gov.

     When we complete this offering, we will be required to file annual,
quarterly and special reports, proxy statements and other information with the
Commission. We intend to furnish our stockholders with annual reports containing
audited financial statements and make available to our stockholders quarterly
reports for the first three quarters of each fiscal year containing unaudited
interim financial information.

                                       56
<PAGE>   61

                        ZLAND.COM, INC. AND SUBSIDIARIES

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                                PAGE
                                                              --------
<S>                                                           <C>
Independent Auditors' Reports...............................  F-2, F-3
Consolidated Balance Sheets as of December 31, 1998 and 1999
  and December 31, 1999 Pro Forma (unaudited)...............       F-4
Consolidated Statements of Operations for the years ended
  December 31, 1997, 1998 and 1999..........................       F-5
Consolidated Statements of Stockholders' Equity (Deficit)
  and Comprehensive Loss for the years ended December 31,
  1997, 1998 and 1999.......................................       F-6
Consolidated Statements of Cash Flows for the years ended
  December 31, 1997, 1998 and
  1999......................................................       F-8
Notes to Consolidated Financial Statements..................       F-9
Schedule II -- Valuation and Qualifying Accounts............       S-1
</TABLE>

                         APPINTEC CORP., DBA ACTIONWARE

                         INDEX TO FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
                                                              PAGE
                                                              ----
<S>                                                           <C>
Independent Auditors' Report................................  F-28
Balance Sheet as of June 30, 1999...........................  F-29
Statement of Operations for the year ended June 30, 1999....  F-30
Statement of Stockholders' Deficit for the year ended June
  30, 1999..................................................  F-31
Statement of Cash Flows for the year ended June 30, 1999....  F-32
Notes to Financial Statements...............................  F-33

Unaudited Pro Forma Condensed Statement of Operations.......  F-39
</TABLE>

                                       F-1
<PAGE>   62

                          INDEPENDENT AUDITORS' REPORT

The Board of Directors
ZLand.com, Inc.:

     We have audited the accompanying consolidated balance sheet of ZLand.com,
Inc. and subsidiaries as of December 31, 1999 and the related consolidated
statements of operations, stockholders' equity (deficit) and comprehensive loss
and cash flows for the year then ended. In connection with our audit of the
consolidated financial statements, we have also audited the consolidated
financial statement schedule as of and for the year ended December 31, 1999.
These consolidated financial statements and financial statement schedule are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these consolidated financial statements and financial statement
schedule based on our audit.

     We conducted our audit in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.

     In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the financial position of ZLand.com,
Inc. and subsidiaries as of December 31, 1999 and the results of their
operations and their cash flows for the year then ended, in conformity with
generally accepted accounting principles. Also in our opinion, the related
financial statement schedule, when considered in relation to the basic
consolidated financial statements taken as a whole, presents fairly, in all
material respects, the information set forth therein.

                                          KPMG LLP
Orange County, California
February 14, 2000

                                       F-2
<PAGE>   63

                       REPORT OF INDEPENDENT ACCOUNTANTS

The Board of Directors
ZLand.com, Inc.:

     In our opinion, the accompanying consolidated balance sheet as of December
31, 1998 and the related consolidated statements of operations, stockholders'
equity (deficit) and comprehensive loss and cash flows for each of the two years
in the period ended December 31, 1998 present fairly, in all material respects,
the financial position, results of operations and cash flows of ZLand.com, Inc.
at December 31, 1998 and for each of the two years in the period ended December
31, 1998, in conformity with generally accepted accounting principles. In
addition, in our opinion, the financial statement schedule listed in the
accompanying index presents fairly, in all material respects, the information
set forth therein when read in conjunction with the related consolidated
financial statements. These financial statements and financial statement
schedule are the responsibility of the Company's management; our responsibility
is to express an opinion on these financial statements and financial statement
schedule based on our audits. We conducted our audits of these statements in
accordance with generally accepted auditing standards, which require that we
plan and perform the audit to obtain reasonable assurance about whether the
financial statements are free of material misstatement. An audit includes
examining, on a test basis, evidence supporting the amounts and disclosures in
the financial statements, assessing the accounting principles used and
significant estimates made by management, and evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for the opinion expressed above. We have not audited the financial statements of
ZLand.com, Inc. for any period subsequent to December 31, 1998.

                                          PRICEWATERHOUSECOOPERS LLP

Costa Mesa, California
April 19, 1999

                                       F-3
<PAGE>   64

                        ZLAND.COM, INC. AND SUBSIDIARIES

                          CONSOLIDATED BALANCE SHEETS
                           DECEMBER 31, 1998 AND 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

<TABLE>
<CAPTION>
                                                                                        1999
                                                               1998        1999       PRO FORMA
                                                              -------    --------    -----------
                                                                                     (UNAUDITED)
<S>                                                           <C>        <C>         <C>
                                             ASSETS
Current assets:
  Cash and cash equivalents.................................  $ 1,594    $ 16,404     $ 16,404
  Accounts receivable, net of allowance for doubtful
    accounts of $125 and $124 at December 31, 1998 and 1999,
    respectively............................................      295       4,939        4,939
  Prepaid expenses and other current assets.................       34       1,368        1,368
  Current portion of stockholder note receivable............       68          --           --
                                                              -------    --------     --------
         Total current assets...............................    1,991      22,711       22,711
Property and equipment, net.................................      239       1,774        1,774
Goodwill and other intangibles, net of accumulated
  amortization of $41 at December 31, 1999..................       --       2,047        2,047
Other assets................................................       14         787          787
Software development costs, net of accumulated amortization
  of $441 and $882 at December 31, 1998 and 1999,
  respectively..............................................      441          --           --
                                                              -------    --------     --------
                                                              $ 2,685    $ 27,319     $ 27,319
                                                              =======    ========     ========
                         LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
Current liabilities:
  Convertible notes payable, net............................  $ 1,065    $     --     $     --
  Note payable to former stockholder........................      111          28           28
  Current installments of notes payable to stockholder......       63          --           --
  Current installments of capitalized lease obligations.....       83         352          352
  Accounts payable..........................................      593       1,124        1,124
  Accrued expenses..........................................      780       3,224        3,224
  Deferred revenue..........................................      599       6,149        6,149
                                                              -------    --------     --------
         Total current liabilities..........................    3,294      10,877       10,877
Notes payable to stockholder, less current installments.....       30          --           --
Capitalized lease obligations, excluding current
  installments..............................................       89         467          467
                                                              -------    --------     --------
                                                                3,413      11,344       11,344
                                                              -------    --------     --------
Commitments and contingencies (note 11)
Subsequent events (notes 7(f) and 12)
Stockholders' equity (deficit):
  Series A convertible preferred stock, $.01 par value;
    2,220,000 shares authorized; 1,605,226 and 1,649,634
    shares issued and outstanding at December 31, 1998 and
    1999, respectively; 0 shares issued and outstanding pro
    forma (unaudited).......................................       16          16           --
  Series B convertible preferred stock, $.01 par value;
    7,823,740 shares authorized; 2,171,000 and 6,144,270
    shares issued and outstanding at December 31, 1998 and
    1999, respectively; 0 shares issued and outstanding pro
    forma (unaudited).......................................       22          61           --
  Series C convertible preferred stock, $.01 par value;
    3,777,778 shares authorized; 0 and 3,506,666 shares
    issued and outstanding at December 31, 1998 and 1999,
    respectively; 0 shares issued and outstanding pro forma
    (unaudited).............................................       --          35           --
  Undesignated preferred stock, 6,178,482 shares authorized;
    0 shares issued and outstanding at December 31, 1998 and
    1999 and pro forma (unaudited), respectively............       --          --           --
  Common stock, $.01 par value; 100,000,000 shares
    authorized; 17,782,230 and 21,542,806 shares issued
    (including treasury shares) and outstanding at December
    31, 1998 and 1999, respectively; 32,843,376 issued and
    outstanding pro forma (unaudited).......................      178         216          328
  Additional paid-in capital................................    7,609      39,418       39,418
  Treasury stock -- common shares at cost; 0 and 143,592
    shares at December 31, 1998 and 1999, respectively......       --        (239)        (239)
  Stock subscriptions receivable............................       --      (1,327)      (1,327)
  Accumulated other comprehensive loss......................       --          (9)          (9)
  Accumulated deficit.......................................   (8,553)    (22,196)     (22,196)
                                                              -------    --------     --------
         Total stockholders' equity (deficit)...............     (728)     15,975       15,975
                                                              -------    --------     --------
                                                              $ 2,685    $ 27,319     $ 27,319
                                                              =======    ========     ========
</TABLE>

See accompanying notes to consolidated financial statements.

                                       F-4
<PAGE>   65

                        ZLAND.COM, INC. AND SUBSIDIARIES

                     CONSOLIDATED STATEMENTS OF OPERATIONS
                  YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)

<TABLE>
<CAPTION>
                                                               1997       1998        1999
                                                              -------    -------    --------
<S>                                                           <C>        <C>        <C>
Revenues:
  Franchise.................................................  $    --    $   260    $  4,669
  Product and related services..............................      221        350       1,793
                                                              -------    -------    --------
          Total revenues....................................      221        610       6,462
Cost of revenues............................................       82        560       1,200
                                                              -------    -------    --------
          Gross profit......................................      139         50       5,262
                                                              -------    -------    --------

Operating expenses:
  Research and development..................................      890        993       3,146
  Sales and marketing.......................................      629      2,156       9,915
  General and administrative................................      283      2,119       4,449
  In-process research and development.......................       --         --       1,304
                                                              -------    -------    --------
          Total operating expenses..........................    1,802      5,268      18,814
                                                              -------    -------    --------
          Operating loss....................................   (1,663)    (5,218)    (13,552)
Interest expense, net.......................................      222        149          87
                                                              -------    -------    --------
          Net loss before income taxes......................   (1,885)    (5,367)    (13,639)
Provision for income taxes..................................       --         --           4
                                                              -------    -------    --------
          Net loss..........................................   (1,885)    (5,367)    (13,643)
Preferred stock dividend....................................       49         --          --
                                                              -------    -------    --------
          Net loss applicable to common stockholders........  $(1,934)   $(5,367)   $(13,643)
                                                              =======    =======    ========
Basic and diluted net loss per share........................  $  (.23)   $  (.33)   $   (.73)
                                                              =======    =======    ========
Shares used to compute basic and diluted net loss per
  share.....................................................    8,342     16,072      18,570
                                                              =======    =======    ========
Pro forma basic and diluted net loss per share
  (unaudited)...............................................                        $   (.46)
                                                                                    ========
Shares used to compute pro forma basic and diluted net loss
  per share (unaudited).....................................                          29,870
                                                                                    ========
</TABLE>

See accompanying notes to consolidated financial statements.

                                       F-5
<PAGE>   66

                        ZLAND.COM, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) AND COMPREHENSIVE LOSS
                  YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
                       (IN THOUSANDS, EXCEPT SHARE DATA)
<TABLE>
<CAPTION>
                                         SERIES A             SERIES B             SERIES C
                                       CONVERTIBLE          CONVERTIBLE          CONVERTIBLE
                                     PREFERRED STOCK      PREFERRED STOCK      PREFERRED STOCK        COMMON STOCK
                                    ------------------   ------------------   ------------------   -------------------
                                     SHARES     AMOUNT    SHARES     AMOUNT    SHARES     AMOUNT     SHARES     AMOUNT
                                    ---------   ------   ---------   ------   ---------   ------   ----------   ------
<S>                                 <C>         <C>      <C>         <C>      <C>         <C>      <C>          <C>
Balance at December 31, 1996......         --    $--            --    $--            --    $--      6,000,000    $ 60
Issuance of Common Stock under
 stock purchase agreement.........         --     --            --     --            --     --      3,334,008      34
Issuance of Common Stock in
 exchange for services............         --     --            --     --            --     --        340,000       3
Common Stock options exercised....         --     --            --     --            --     --        325,992       3
Issuance of Common Stock for
 cash.............................         --     --            --     --            --     --      2,000,000      20
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................  1,690,980     17            --     --            --     --             --      --
Common Stock issued in exchange
 for license agreement............         --     --            --     --            --     --        200,000       2
Common Stock issued for debt
 conversion.......................         --     --            --     --            --     --        895,566       9
Issuance of Common Stock pursuant
 to warrants exercise.............         --     --            --     --            --     --        800,876       8
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................    197,752      2            --     --            --     --             --      --
Issuance of warrants in
 conjunction with convertible
 notes............................         --     --            --     --            --     --             --      --
Amortization of deferred
 compensation.....................         --     --            --     --            --     --             --      --
Dividends.........................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1997......  1,888,732     19            --     --            --     --     13,896,442     139
Common Stock options exercised....         --     --            --     --            --     --      1,157,460      12
Issuance of Common Stock pursuant
 to warrants exercise.............         --     --            --     --            --     --        240,000       2
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................         --     --            --     --            --     --      2,695,000      27
Issuance of Series B Convertible
 Preferred Stock..................         --     --     2,171,000     22            --     --             --      --
Repurchase of Series A Convertible
 Preferred Stock..................   (283,506)    (3)           --     --            --     --             --      --
Repurchase of Common Stock........         --     --            --     --            --     --       (206,672)     (2)
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................         --     --            --     --            --     --             --      --
Issuance of Common Stock warrants
 for services.....................         --     --            --     --            --     --             --      --
Issuance of Common Stock warrants
 in connection with equity
 financing........................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1998......  1,605,226     16     2,171,000     22            --     --     17,782,230     178
Common Stock options exercised....         --     --            --     --            --     --        298,846       3
Issuance of Common Stock for cash
 and notes........................         --     --            --     --            --     --        459,134       4
Issuance of Common Stock for
 services.........................         --     --            --     --            --     --        285,036       3

<CAPTION>

                                                                                         ACCUMULATED
                                    ADDITIONAL      TREASURY STOCK                          OTHER
                                      PAID-IN     -------------------   SUBSCRIPTIONS   COMPREHENSIVE   ACCUMULATED
                                      CAPITAL      SHARES     AMOUNT     RECEIVABLE         LOSS          DEFICIT
                                    -----------   ---------   -------   -------------   -------------   -----------
<S>                                 <C>           <C>         <C>       <C>             <C>             <C>
Balance at December 31, 1996......    $   470            --   $   --       $    --           $--         $ (1,252)
Issuance of Common Stock under
 stock purchase agreement.........        132            --       --            --            --               --
Issuance of Common Stock in
 exchange for services............         14            --       --            --            --               --
Common Stock options exercised....         13            --       --            --            --               --
Issuance of Common Stock for
 cash.............................        980            --       --            --            --               --
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................        803            --       --            --            --               --
Common Stock issued in exchange
 for license agreement............         98            --       --            --            --               --
Common Stock issued for debt
 conversion.......................        439            --       --            --            --               --
Issuance of Common Stock pursuant
 to warrants exercise.............         53            --       --            --            --               --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................         94            --       --            --            --               --
Issuance of warrants in
 conjunction with convertible
 notes............................        137            --       --            --            --               --
Amortization of deferred
 compensation.....................         50            --       --            --            --               --
Dividends.........................         49            --       --            --            --              (49)
Net loss..........................         --            --       --            --            --           (1,885)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1997......      3,332            --       --            --            --           (3,186)

Common Stock options exercised....        567            --       --            --            --               --
Issuance of Common Stock pursuant
 to warrants exercise.............        118            --       --            --            --               --
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................      1,234            --       --            --            --               --
Issuance of Series B Convertible
 Preferred Stock..................      2,149            --       --            --            --               --
Repurchase of Series A Convertible
 Preferred Stock..................       (125)           --       --            --            --               --
Repurchase of Common Stock........         (8)           --       --            --            --               --
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................        148            --       --            --            --               --
Issuance of Common Stock warrants
 for services.....................         97            --       --            --            --               --
Issuance of Common Stock warrants
 in connection with equity
 financing........................         97            --       --            --            --               --
Net loss..........................         --            --       --            --            --           (5,367)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1998......      7,609            --       --            --            --           (8,553)

Common Stock options exercised....        714            --       --          (230)           --               --
Issuance of Common Stock for cash
 and notes........................      2,062            --       --          (338)           --               --
Issuance of Common Stock for
 services.........................      1,160            --       --            --            --               --

<CAPTION>

                                         TOTAL
                                     STOCKHOLDERS'     COMPREHENSIVE
                                    EQUITY (DEFICIT)       LOSS
                                    ----------------   -------------
<S>                                 <C>                <C>
Balance at December 31, 1996......      $   (722)
Issuance of Common Stock under
 stock purchase agreement.........           166
Issuance of Common Stock in
 exchange for services............            17
Common Stock options exercised....            16
Issuance of Common Stock for
 cash.............................         1,000
Conversion of 10% convertible
 promissory notes, plus accrued
 interest, to Series A Convertible
 Preferred Stock..................           820
Common Stock issued in exchange
 for license agreement............           100
Common Stock issued for debt
 conversion.......................           448
Issuance of Common Stock pursuant
 to warrants exercise.............            61
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrants exercise................            96
Issuance of warrants in
 conjunction with convertible
 notes............................           137
Amortization of deferred
 compensation.....................            50
Dividends.........................            --
Net loss..........................        (1,885)        $ (1,885)
                                        --------         --------
Balance at December 31, 1997......           304         $ (1,885)
                                                         ========
Common Stock options exercised....           579
Issuance of Common Stock pursuant
 to warrants exercise.............           120
Issuance of common stock for cash,
 net of issuance costs of
 $97,100..........................         1,261
Issuance of Series B Convertible
 Preferred Stock..................         2,171
Repurchase of Series A Convertible
 Preferred Stock..................          (128)
Repurchase of Common Stock........           (10)
Issuance of Common Stock warrants
 in conjunction with convertible
 notes............................           148
Issuance of Common Stock warrants
 for services.....................            97
Issuance of Common Stock warrants
 in connection with equity
 financing........................            97
Net loss..........................        (5,367)        $ (5,367)
                                        --------         --------
Balance at December 31, 1998......          (728)        $ (5,367)
                                                         ========
Common Stock options exercised....           487
Issuance of Common Stock for cash
 and notes........................         1,728
Issuance of Common Stock for
 services.........................         1,163
</TABLE>

                                       F-6
<PAGE>   67
<TABLE>
<CAPTION>
                                         SERIES A             SERIES B             SERIES C
                                       CONVERTIBLE          CONVERTIBLE          CONVERTIBLE
                                     PREFERRED STOCK      PREFERRED STOCK      PREFERRED STOCK        COMMON STOCK
                                    ------------------   ------------------   ------------------   -------------------
                                     SHARES     AMOUNT    SHARES     AMOUNT    SHARES     AMOUNT     SHARES     AMOUNT
                                    ---------   ------   ---------   ------   ---------   ------   ----------   ------
<S>                                 <C>         <C>      <C>         <C>      <C>         <C>      <C>          <C>
Issuance of Common Stock pursuant
 to warrant exercise..............         --     --            --     --            --     --      1,873,882      19
Conversion of Series A Convertible
 Preferred Stock..................     (1,012)    --            --     --            --     --          1,012      --
Conversion of Series B Convertible
 Preferred Stock..................         --     --       (11,554)    --            --     --         11,554      --
Repurchase of Series A Convertible
 Preferred Stock..................   (181,672)    (2)           --     --            --     --             --      --
Repurchase of Common Stock........         --     --            --     --            --     --             --      --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................    227,092      2            --     --            --     --             --      --
Issuance of Series B Convertible
 Preferred Stock for cash.........         --     --     3,514,178     35            --     --             --      --
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................         --     --       470,646      4            --     --             --      --
Issuance of Series C Convertible
 Preferred Stock for cash.........         --     --            --     --     3,777,778     38             --      --
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................         --     --            --     --            --     --         85,000       1
Issuance of Common Stock for
 purchase of ActionWare...........         --     --            --     --            --     --        475,000       5
Conversion of Series C Convertible
 Preferred Stock..................         --     --            --     --      (271,112)    (3)       271,112       3
Grant of Common Stock options for
 services.........................         --     --            --     --            --     --             --      --
Grant of Common Stock warrants for
 services.........................         --     --            --     --            --     --             --      --
Foreign currency translation
 adjustment.......................         --     --            --     --            --     --             --      --
Net loss..........................         --     --            --     --            --     --             --      --
                                    ---------    ---     ---------    ---     ---------    ---     ----------    ----
Balance at December 31, 1999......  1,649,634    $16     6,144,270    $61     3,506,666    $35     21,542,806    $216
                                    =========    ===     =========    ===     =========    ===     ==========    ====

<CAPTION>

                                                                                         ACCUMULATED
                                    ADDITIONAL      TREASURY STOCK                          OTHER
                                      PAID-IN     -------------------   SUBSCRIPTIONS   COMPREHENSIVE   ACCUMULATED
                                      CAPITAL      SHARES     AMOUNT     RECEIVABLE         LOSS          DEFICIT
                                    -----------   ---------   -------   -------------   -------------   -----------
<S>                                 <C>           <C>         <C>       <C>             <C>             <C>
Issuance of Common Stock pursuant
 to warrant exercise..............      5,031            --       --            --            --               --
Conversion of Series A Convertible
 Preferred Stock..................         --            --       --            --            --               --
Conversion of Series B Convertible
 Preferred Stock..................         --            --       --            --            --               --
Repurchase of Series A Convertible
 Preferred Stock..................        (86)           --       --            --            --               --
Repurchase of Common Stock........         --      (143,592)    (239)           --            --               --
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................        108            --       --            --            --               --
Issuance of Series B Convertible
 Preferred Stock for cash.........      3,479            --       --            --            --               --
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................        466            --       --            --            --               --
Issuance of Series C Convertible
 Preferred Stock for cash.........     16,218            --       --          (759)           --               --
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................        382            --       --            --            --               --
Issuance of Common Stock for
 purchase of ActionWare...........      2,133            --       --            --            --               --
Conversion of Series C Convertible
 Preferred Stock..................         --            --       --            --            --               --
Grant of Common Stock options for
 services.........................         90            --       --            --            --               --
Grant of Common Stock warrants for
 services.........................         52            --       --            --            --               --
Foreign currency translation
 adjustment.......................         --            --       --            --            (9)              --
Net loss..........................         --            --       --            --            --          (13,643)
                                      -------     ---------   -------      -------           ---         --------
Balance at December 31, 1999......    $39,418      (143,592)  $ (239)      $(1,327)          $(9)        $(22,196)
                                      =======     =========   =======      =======           ===         ========

<CAPTION>

                                         TOTAL
                                     STOCKHOLDERS'     COMPREHENSIVE
                                    EQUITY (DEFICIT)       LOSS
                                    ----------------   -------------
<S>                                 <C>                <C>
Issuance of Common Stock pursuant
 to warrant exercise..............         5,050
Conversion of Series A Convertible
 Preferred Stock..................            --
Conversion of Series B Convertible
 Preferred Stock..................            --
Repurchase of Series A Convertible
 Preferred Stock..................           (88)
Repurchase of Common Stock........          (239)
Issuance of Series A Convertible
 Preferred Stock pursuant to
 warrant exercise.................           110
Issuance of Series B Convertible
 Preferred Stock for cash.........         3,514
Conversion of convertible notes
 payable to Series B Convertible
 Preferred Stock..................           470
Issuance of Series C Convertible
 Preferred Stock for cash.........        15,497
Issuance of Common Stock for
 purchase of Emerging Markets
 Technologies.....................           383
Issuance of Common Stock for
 purchase of ActionWare...........         2,138
Conversion of Series C Convertible
 Preferred Stock..................            --
Grant of Common Stock options for
 services.........................            90
Grant of Common Stock warrants for
 services.........................            52
Foreign currency translation
 adjustment.......................            (9)              (9)
Net loss..........................       (13,643)         (13,643)
                                        --------         --------
Balance at December 31, 1999......      $ 15,975         $(13,652)
                                        ========         ========
</TABLE>

See accompanying notes to consolidated financial statements.

                                       F-7
<PAGE>   68

                        ZLAND.COM, INC. AND SUBSIDIARIES

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                  YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                               1997       1998        1999
                                                              -------    -------    --------
<S>                                                           <C>        <C>        <C>
Cash flows from operating activities:
  Net loss..................................................  $(1,885)   $(5,367)   $(13,643)
  Adjustments to reconcile net loss to net cash used in
    operating activities:
    Depreciation and amortization...........................      307        655         737
    Amortization of deferred compensation...................       50         --          --
    Amortization of discount on convertible notes payable...       --         47          --
    Provision for doubtful accounts.........................       10        121         286
    Equity instruments issued for services..................       --         97       1,305
    Impairment of long-lived assets.........................       --        128          --
    Forgiveness of stockholder note receivable..............       --         --          68
    In-process research and development.....................       --         --       1,304
    Changes in assets and liabilities, excluding effects of
      acquisitions:
      Accounts receivable...................................      (66)      (334)     (4,709)
      Prepaid expenses and other current assets.............      (31)        29      (1,321)
      Other assets..........................................       --         --        (319)
      Accounts payable......................................      352         70         425
      Accrued expenses......................................      613        336       2,017
      Deferred revenue......................................      (36)       493       5,256
                                                              -------    -------    --------
         Net cash used in operating activities..............     (686)    (3,725)     (8,594)
                                                              -------    -------    --------
Cash flows from investing activities:
  Purchases of property and equipment.......................      (67)       (87)     (1,605)
  Acquisitions of businesses, net of cash acquired..........      (24)        --        (377)
  Software development costs................................     (882)        --          --
  Cash paid for investments held under cost method..........       --         --        (450)
                                                              -------    -------    --------
         Net cash used in investing activities..............     (973)       (87)     (2,432)
                                                              -------    -------    --------
Cash flows from financing activities:
  Principal payments on capitalized lease obligations.......      (47)       (88)       (171)
  Proceeds from leasing lines of credit.....................       --        144         719
  Collection of receivables from affiliates.................       47         --          --
  Proceeds from note payable................................      112        795          --
  Proceeds from issuance of convertible debt and warrants...      361      1,165          --
  Principal payments on notes payable.......................       --       (713)       (771)
  Proceeds from issuance of Common Stock....................    1,061      1,347       1,728
  Proceeds from issuance of Preferred Stock and warrants....       96      2,171      19,121
  Exercise of stock options and warrants....................       --        699       5,537
  Repurchase of Common Stock................................       --       (128)       (239)
  Repurchase of Series A Convertible Preferred Stock........       --         --         (88)
                                                              -------    -------    --------
         Net cash provided by financing activities..........    1,630      5,392      25,836
                                                              -------    -------    --------
         Net increase (decrease) in cash and cash
           equivalents......................................      (29)     1,580      14,810
Cash and cash equivalents, beginning of year................       43         14       1,594
                                                              -------    -------    --------
Cash and cash equivalents, end of year......................  $    14    $ 1,594    $ 16,404
                                                              =======    =======    ========
Supplemental disclosures of cash flow information:
  Cash paid during the year for interest....................  $    21    $    17    $     67
  Cash paid during the year for income taxes................        2          1           3
                                                              =======    =======    ========
Supplemental disclosure of noncash investing and financing
  activities:
  Capitalized lease obligations incurred for purchase of
    property and equipment..................................  $    57    $   144          --
  Common Stock issued for acquisition of businesses.........       --         --       2,521
  Conversion of convertible notes payable and related
    accrued interest into Series B Convertible Preferred
    Stock...................................................       --         --         470
</TABLE>

See accompanying notes to consolidated financial statements.

                                       F-8
<PAGE>   69

                        ZLAND.COM, INC. AND SUBSIDIARIES

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

 (1) BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

(A) THE COMPANY

     ZLand.com, Inc. and subsidiaries (ZLand or the Company), founded in
September 1995, is an applications service provider, or ASP, offering
proprietary Web-based software applications that enable small and mid-sized
businesses to cost-effectively take their operations online and automate their
business processes. The Company provides solutions to its customers on a rental
basis through a franchise network of local e-business professionals.

     The Company originally operated as Z Land LLC, a California limited
liability company (Z Land LLC) and Zavada LLC, a Nevada limited liability
company (Zavada), which were formed in September 1995. Z Land LLC and Zavada
were owned by the same members in the same proportions. In December 1996, Z Land
LLC and Zavada were merged into Z Land Acquisition, Inc., a California
corporation formed specifically for this purpose by the same members. Z Land
Acquisition, Inc. subsequently changed its name to ZLand, Inc. following the
dissolution of Z Land LLC and Zavada. The transaction was treated as a
combination of interests under common control. During 1999, the Company
reincorporated in the state of Delaware, and the Company's name was changed to
ZLand.com, Inc.

(B) PRINCIPLES OF CONSOLIDATION

     The accompanying financial statements include the consolidated accounts of
the Company and its wholly owned subsidiaries, including subsidiaries in
Germany, Australia, Netherlands, Ireland and the Cayman Islands, as well as an
80%-owned subsidiary, Commercial Interiors Network, Inc. All significant
intercompany transactions and balances have been eliminated in consolidation.
Losses of majority-owned subsidiaries are not allocated to minority interests if
such allocation results in the minority interest becoming negative. Through
December 31, 1997, the Company's 80%-owned subsidiary incurred cumulative
operating losses, and no allocation of losses has been made in excess of the
original capital contribution of the minority interest. During 1998, Commercial
Interiors Network, Inc. ceased operations.

(C) PRO FORMA PRESENTATION

     In accordance with the terms of the preferred stock, each of the shares of
preferred stock are converted into common stock upon the closing of an initial
public stock offering, as defined (see note 7). The accompanying unaudited pro
forma consolidated balance sheet reflects the conversion of all outstanding
Series A, Series B and Series C Convertible Preferred Stock into Common Stock.
Unaudited pro forma basic and diluted net loss per share for 1999 have been
computed assuming the conversion of all outstanding shares of convertible
preferred stock into common stock as if the shares had been converted at the
beginning of 1999.

(D) USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS

     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
respective reporting periods. Actual results could differ from those estimates.

(E) REVENUE RECOGNITION

     The Company recognizes franchise revenues in three stages based upon the
value of the services provided to the franchisees during each stage. The Company
recognizes a portion of the franchise fee upon completion of initial franchisee
training, which represents the point at which a franchisee commences operations
and the franchise fee becomes nonrefundable. A portion of the franchise fee,
representing the

                                       F-9
<PAGE>   70
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

Company's estimate of the value of the additional training and assistance
required to be provided to the franchisee in the initial year of operations, is
recognized ratably over the first year of the franchise agreement. A portion of
the franchise fee, representing the Company's estimate of the value provided by
the Company to the franchisee over the term of the franchise agreement, is
recognized ratably over the seven-year term of the franchise agreement.
Generally, the entire franchise fee for the initial franchise period is due upon
signing of the franchise agreement. In those instances in which payment terms
are granted, the unpaid fee is recognized in accordance with the above policy
only when management believes collection is probable. The Company's franchise
revenue recognition policy is in accordance with Statement of Financial
Accounting Standards (SFAS) No. 45, "Accounting for Franchise Fee Revenue," and
the Securities and Exchange Commission's Staff Accounting Bulletin No. 101.

     With regard to product and related services revenues, the Company
recognizes all upfront design and development as revenue once design and
development is complete and the product is available for customer use, and
recognizes rental revenues ratably over the one year service period, following
the guidance of American Institute of Certified Public Accountants Statements of
Position 97-2 and 98-9, "Software Revenue Recognition." Revenue related to
operating assistance agreements is recognized as the services are performed.

(F) CASH AND CASH EQUIVALENTS

     The Company considers all money market funds and other highly liquid
investments purchased with original maturities of three months or less to be
cash equivalents.

(G) FAIR VALUE OF FINANCIAL INSTRUMENTS

     The Company applies the provisions of SFAS No. 107, Disclosures about Fair
Value of Financial Instruments. SFAS No. 107 requires all entities to disclose
the fair value of financial instruments, both assets and liabilities recognized
and not recognized on the balance sheet, for which it is practicable to estimate
fair value. SFAS No. 107 defines fair value of a financial instrument as the
amount at which the instrument could be exchanged in a current transaction
between willing parties. As of December 31, 1998 and 1999, management believes
that the fair value of all financial instruments approximated carrying value.

(H) FOREIGN CURRENCY TRANSLATION

     The Company's non-U.S. subsidiaries use local currencies as their
functional currencies. Assets and liabilities of non-U.S. subsidiaries that
operate in a local currency environment are translated to U.S. dollars at
year-end rates. Income and expense items are translated at average rates of
exchange prevailing during the year. Translation adjustments are recorded in
accumulated other comprehensive loss. At December 31, 1999, $9 was included in
accumulated other comprehensive loss related to foreign currency translation
adjustments. The Company incurred no foreign currency transaction gain or loss
during the years presented.

(I) PROPERTY AND EQUIPMENT

     Property and equipment are stated at cost, less accumulated depreciation
and amortization. Assets held under capitalized lease obligations are recorded
at the present value of the minimum lease payments at lease inception.
Depreciation and amortization is computed using the straight-line method over
the estimated useful lives of the assets, which is generally three years.
Leasehold improvements are amortized using the straight-line method over the
lesser of the useful life of the improvement or the term of the related lease.

                                      F-10
<PAGE>   71
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(J) CAPITALIZED SOFTWARE COSTS

     The Company capitalizes costs incurred for the development of computer
software when projects reach technological feasibility, and continues to
capitalize such costs until the products are available for release to the
general public. Capitalized costs include direct labor and related expenses for
software produced by the Company and the costs of software purchased from third
parties. Software development costs incurred prior to technological feasibility
are expensed as incurred. The Company amortizes capitalized product development
costs based upon the greater of the amount using the rates that current gross
revenues for a product bears to the total of current and anticipated future
gross revenues for that product or the straight-line method over the remaining
estimated life of the product commencing the month after the date of product
release. The Company capitalized $882 of total software development costs in
1997. Technological feasibility for subsequent products developed was determined
to occur shortly prior to release and any software development costs to be
capitalized were considered insignificant. Therefore, no amounts were
capitalized in 1998 or 1999. Amortization expense for the years ended December
31, 1997, 1998 and 1999 totaled $0, $441 and $441, respectively.

(K) LONG-LIVED ASSETS

     The Company applies the provisions of SFAS No. 121, Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of.
Under the provisions of SFAS No. 121, the recoverability of long-lived assets is
assessed by determining whether the carrying value of the asset can be recovered
through projected undiscounted future operating cash flows over its remaining
life. The amount of impairment, if any, is measured based upon projected
discounted future operating cash flows. Assets to be disposed of are reported at
the lower of the carrying amount or the fair value less costs to sell. During
1998, the Company wrote-down approximately $128 of impaired long-lived assets.
The write-down included the remaining goodwill related to an acquisition and
$100 related to another investment, which management deemed was no longer
recoverable.

(L) DEFERRED REVENUE

     Deferred revenue relates to the portion of cash and notes received for
initial franchise fees relating to the Company's ongoing requirements under its
franchise agreements and proceeds received for product rentals recognized over
the term of the agreements.

(M) STOCK-BASED COMPENSATION

     As described in note 7, the Company has elected to follow the accounting
provisions of Accounting Principles Board Opinion No. (APB) 25, Accounting for
Stock Issued to Employees, for stock-based compensation and to furnish the pro
forma disclosures required by SFAS No. 123, Accounting for Stock-Based
Compensation. Under APB 25, when the exercise price of the Company's employee
stock options equals the fair market value of the underlying stock on the date
of grant, no compensation expense is recorded.

     Equity instruments issued to nonemployees are measured at the fair value of
the equity instruments using the stock price and other measurement assumptions
as of the earlier of the date at which a performance commitment to earn the
equity instruments is reached or the date at which the performance is complete.

                                      F-11
<PAGE>   72
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(N) INCOME TAXES

     The Company accounts for income taxes pursuant to SFAS No. 109, Accounting
for Income Taxes. SFAS No. 109 uses the asset and liability method of accounting
for income taxes, which recognizes deferred tax assets and liabilities for the
future tax consequences attributable to differences between the financial
statement carrying amounts of existing assets and liabilities and their
respective tax bases. Deferred tax assets and liabilities are measured using
enacted tax rates expected to apply to taxable income in the years in which
those temporary differences are expected to be recovered or settled. Under SFAS
No. 109, the effect on deferred tax assets and liabilities of a change in tax
rates is recognized in income in the period that includes the enactment date.

(O) NET LOSS PER SHARE

     The Company computes net loss per share in accordance with SFAS No. 128,
Earnings per Share. Under the provisions of SFAS No. 128, basic and diluted net
loss per share is computed by dividing the net loss available to common
stockholders for the period by the weighted average number of shares of common
stock outstanding during the period.

     The calculation of diluted net loss per share excludes potential common
shares if the effect is antidilutive. Potential common shares are composed of
incremental shares of common stock issuable upon the exercise of stock options
and warrants and upon conversion of Series A, B and C convertible preferred
stock.

     The following table sets forth potential common shares that are excluded
from the diluted net loss per share calculation for the years ended December 31,
1997, 1998 and 1999 because they are antidilutive for the periods indicated:

<TABLE>
<CAPTION>
                                                    1997          1998          1999
                                                  ---------    ----------    ----------
<S>                                               <C>          <C>           <C>
Series A convertible preferred stock............  1,888,732     1,605,226     1,649,634
Series B convertible preferred stock............         --     2,171,000     6,144,270
Series C convertible preferred stock............         --            --     3,506,666
Warrants........................................    617,630     3,973,714     5,757,798
Stock options...................................    297,000     3,257,100    11,139,212
                                                  ---------    ----------    ----------
                                                  2,803,362    11,007,040    28,197,580
                                                  =========    ==========    ==========
</TABLE>

(P) OTHER COMPREHENSIVE LOSS

     The Company applies SFAS No. 130, Reporting Comprehensive Income. SFAS No.
130 establishes standards for reporting of comprehensive income (loss) and its
components. Other than the net loss and the $9 other comprehensive loss
associated with foreign currency translation adjustments in 1999, the Company
did not have any other components of comprehensive loss during 1999 or prior
years.

(Q) ADVERTISING COSTS

     The cost of advertising is expensed as incurred. For the years ended
December 31, 1997, 1998 and 1999, the Company incurred advertising expense of
$101, $267 and $2,397, respectively.

(R) INTERNALLY DEVELOPED SOFTWARE

     During 1999, the Company adopted the provisions of Statement of Position
(SOP) No. 98-1, Accounting for the Costs of Computer Software Developed or
Obtained for Internal Use, which provides

                                      F-12
<PAGE>   73
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

guidance concerning recognition and measurement of costs associated with
developing or acquiring software for internal use. The adoption of this SOP did
not have a material effect on the Company's consolidated financial position or
results of operations.

(S) SEGMENT REPORTING

     The Company applies SFAS No. 131, Disclosure about Segments of a Business
Enterprise and Related Information, which requires entities to report financial
and descriptive information about its reportable operating segments. Operating
segments are defined as components of an enterprise for which separate financial
information is available that is evaluated regularly by the chief operating
decision maker(s) in deciding how to allocate resources and in assessing
performance. SFAS No. 131 also requires disclosures about products and services,
geographic areas and major customers. The Company operates in one business
segment -- the development and marketing of Web-based software applications that
enable small and mid-sized businesses to cost-effectively take their operations
online and automate their business processes.

(T) INVESTMENTS

     The Company records investments in non-marketable equity securities at cost
if it does not exhibit significant influence over the investee, and if its
ownership percentage is less than 20%. These investments are reviewed
periodically for impairment, if any, and the carrying value is written down if
the Company determines that the investment is permanently impaired.

(U) CONCENTRATION OF CREDIT RISK

     During the years ended December 31, 1997 and 1998, no customers or
franchisees accounted for more than 10% of total revenues or accounts
receivable. As of and for the year ended December 31, 1999, three franchisees
accounted for 17%, 15% and 9% and 24%, 0% and 58% of total revenues and accounts
receivable, respectively.

     The Company performs ongoing credit evaluations of its customers' and
franchisees financial condition and limits the amount of credit extended when
deemed necessary, but generally does not require collateral. Management believes
that any risk of loss is significantly reduced due to the number of its
customers and varied geographic markets. The Company maintains a provision for
potential credit losses.

(V) RECENT ACCOUNTING PRONOUNCEMENTS

     In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS
No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No.
133 was effective for all fiscal quarters or fiscal years beginning after June
15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for
Derivative Instruments and Hedging Activities -- Deferral of the Effective Date
of FASB Statement No. 133. This statement defers the effective date of SFAS No.
133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS
No. 133 establishes accounting and reporting standards for derivative
instruments, including those embedded in other contracts, and for hedging
activities. Application of this standard is not expected to have a material
impact on the Company's consolidated financial position or results of
operations.

(W) RECLASSIFICATIONS

     Certain reclassifications have been made to the 1997 and 1998 consolidated
financial statements to conform to the 1999 presentation.

                                      F-13
<PAGE>   74
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(2) ACQUISITIONS

     On November 24, 1999, the Company acquired all of the outstanding stock of
Appintec Corp., dba ActionWare, a California corporation (ActionWare) for
475,000 shares of the Company's Common Stock valued at $4.50 per share and $320
in cash. The aggregate purchase price was $2,458. ActionWare is based in
Emeryville, California, and develops and markets customer relationship
management software and provides related maintenance and programming services.
The acquisition has been accounted for using the purchase method of accounting,
and accordingly, the results of operations of ActionWare have been included in
the Company's consolidated financial statements since November 24, 1999.

     ActionWare had, at the time of acquisition, one major in-process technology
project which was approximately 20% complete. The major project acquired relates
to the development of Java based software programs to replace ActionWare's
current AS 400 based software programs. The Company's purpose for the
acquisition was to obtain completed technology as well as to complete the
development effort on this in-process project, as the Company believed the
project in process had economic value though it had not yet reached
technological feasibility and had no alternative future uses. The Company is
continuing development efforts and expects to have available for sale the first
new products to be developed by ActionWare in November 2000. The Company
believes the costs to complete these development efforts will be approximately
$5,000 (unaudited). The primary risks and uncertainties associated with timely
completion of the project lie in the Company's ability to attract and retain
qualified software engineers in the current competitive environment. Should the
project not be completed on a timely basis, the Company's market advantages
would be reduced (e.g., lower revenues and/or margins), which could impact the
marketability of the Company's planned products. Should the project prove to be
unsuccessful, the impact on the fiscal 2000 results of operations will primarily
consist of the engineering and start up efforts incurred to complete the project
for which there would be no future value, plus the costs of any new efforts on
replacement projects and/or costs to unwind the infrastructure if a decision was
made not to pursue new efforts.

     On November 24, 1999, the Company also acquired all of the outstanding
stock of Emerging Market Technologies, Inc., a Delaware corporation (EMT), for
85,000 shares of the Company's common stock valued at $4.50 per share and $180
in cash. The aggregate purchase price was $563. EMT is based near Atlanta,
Georgia, and is engaged in the marketing and sale of software and providing
consulting services which address the needs of a business interacting with its
customers. The acquisition has been accounted for using the purchase method of
accounting, and accordingly, the results of operations of EMT have been included
in the Company's consolidated financial statements since November 24, 1999.

                                      F-14
<PAGE>   75
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     The purchase price of the acquisitions was allocated to the assets acquired
and liabilities assumed based on their estimated fair values at the date of
acquisition, as determined by a third-party appraisal. The purchased in-process
research and development was valued using the income approach, which includes an
analysis of the markets, cash flows and risks associated with achieving such
cash flows. This intangible asset, which had no tax benefit, was charged to
operations during the fourth quarter of 1999. The excess of the purchase price
over the fair value of the net identifiable tangible and intangible assets,
totaling approximately $308 and $23 for ActionWare and EMT, respectively, was
allocated to goodwill and is being amortized on a straight-line basis over five
years. Approximately $2,643 and $418 of the purchase price for ActionWare and
EMT, respectively, was allocated to identifiable intangible assets which, except
for in-process research and development, are being amortized on a straight-line
basis over periods ranging from three to five years. The total purchase price of
the acquisitions was allocated as follows:

<TABLE>
<CAPTION>
                                                          ACTIONWARE    EMT     TOTAL
                                                          ----------    ----    ------
<S>                                                       <C>           <C>     <C>
Tangible assets.........................................    $  295      $261    $  556
Liabilities.............................................      (788)     (139)     (927)
Identifiable intangible assets:
  In-process research and development...................     1,304        --     1,304
  Completed technology..................................       738        --       738
  Assembled workforce...................................       420       228       648
  Customer base.........................................       120       125       245
  Other intangible assets...............................        61        65       126
Goodwill................................................       308        23       331
Deferred tax liability..................................      (738)       --      (738)
Reduction in ZLand deferred tax valuation allowance.....       738        --       738
                                                            ------      ----    ------
                                                            $2,458      $563    $3,021
                                                            ======      ====    ======
</TABLE>

     Following are the summarized unaudited pro forma combined results of
operations for the years ended December 31, 1998 and 1999, assuming the
acquisitions had taken place at the beginning of each of those fiscal years. The
unaudited pro forma results are not necessarily indicative of future operations
or operations that would have been reported had the acquisitions been completed
when assumed:

<TABLE>
<CAPTION>
                                                              YEAR ENDED DECEMBER 31,
                                                              -----------------------
                                                                1998          1999
                                                              --------      ---------
                                                                    (UNAUDITED)
<S>                                                           <C>           <C>
Net revenues................................................  $ 5,045       $  9,413
                                                              =======       ========
Net loss....................................................  $(5,483)      $(14,201)
                                                              =======       ========
Net loss per share..........................................  $  (.34)      $   (.76)
                                                              =======       ========
</TABLE>

                                      F-15
<PAGE>   76
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

 (3) PROPERTY AND EQUIPMENT

     Components of property and equipment are as follows:

<TABLE>
<CAPTION>
                                                              YEAR ENDED DECEMBER
                                                                      31,
                                                              -------------------
                                                               1998        1999
                                                              ------      -------
<S>                                                           <C>         <C>
Computer equipment..........................................  $ 457       $1,231
Office equipment and fixtures...............................    236          912
Leasehold improvements......................................     --          299
                                                              -----       ------
                                                                693        2,442
Less accumulated depreciation and amortization..............   (454)        (668)
                                                              -----       ------
                                                              $ 239       $1,774
                                                              =====       ======
</TABLE>

     During 1997, the Company acquired office furniture and fixtures in exchange
for services provided during 1996. The fair market value of the furniture
acquired totaled $208 which is included in property and equipment, along with
related accumulated depreciation.

     Assets acquired under capitalized lease obligations are included in
property and equipment and totaled $356 and $1,204, with related accumulated
amortization of $203 and $368 at December 31, 1998 and 1999, respectively.

 (4) INVESTMENT

     At December 31, 1999, other assets includes an investment in the Series A
Preferred Stock of Web Connect Company, Inc. (Web Connect), which is recorded at
its historical cost of $450, using the cost basis method of accounting as the
Company's ownership interest is less than 5% in the entity. Although the market
value of the investment is not readily determinable, management believes the
fair value of the investment does not materially differ from its carrying
amount.

     During 1999, the Company entered into an agreement to provide custom
development services and ongoing support to Web Connect for $1,300, of which
$683 was performed and recognized in 1999 in product and related services
revenues.

 (5) NOTES PAYABLE TO STOCKHOLDER

     In November 1997, the Company entered into a $93 note payable for
consulting services with a shareholder. This note is non-interest bearing and is
due in equal monthly installments of $3 over three years beginning December
1997. The outstanding balance at December 31, 1998 was $93. The note was paid in
1999.

     In September 1998, the Company repurchased 283,506 shares of Series A
Preferred stock from a former shareholder and issued a note for $125 at an
interest rate of 10% per annum. The note is payable with an initial payment of
$5 followed by monthly payments of $10, $15, and continuing payments of $20,
until paid in full. At December 31, 1998, the Company had recorded accrued
interest in the amount of $2 relating to this note. The outstanding balance at
December 31, 1998 and 1999 was $111 and $28, respectively.

 (6) CONVERTIBLE NOTES PAYABLE

     At various times throughout 1998, the Company issued convertible notes and
common stock warrants to various creditors and shareholders. The notes have a
stated interest rate of 10% per annum. The notes

                                      F-16
<PAGE>   77
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

are unsecured and mature at the earlier of an equity financing of at least
$5,000, or on June 30, 1999 and June 30, 2000. The notes can be converted at the
election of the note holders to preferred Series B shares at $1.00 per share. At
December 31, 1998, the outstanding balance was $1,065. The notes were retired in
1999 (see note 7).

     The estimated fair value of the warrants of $148 was determined using an
option pricing model. As a result, the convertible notes payable of $1,165 were
recorded net of a discount of $148, which was accreted over approximately a one
year period. During the years ended December 31, 1998 and 1999, the accretion
was approximately $48 and $100, respectively. At December 31, 1998, the
unaccreted discount was $100. The warrants entitle the holders to purchase up to
582,600 shares of common stock at $1.00 per share on or before June 30, 2003.

     The Company had accrued interest related to these notes of $40 at December
31, 1998. The entire principal amount was classified as current at December 31,
1998. The entire balance of these notes was either redeemed or converted into
Series B Convertible Preferred Stock in 1999 (see note 7).

 (7) STOCKHOLDERS' EQUITY (DEFICIT)

(A) STOCK SPLIT AND REINCORPORATION

     In December 1999, the Company completed a two-for-one stock split, effected
in the form of a stock dividend of one share of the Company's stock for each
share of stock outstanding to stockholders of record. All share, per share and
related data presented in the consolidated financial statements and footnotes
has been retroactively adjusted to reflect this stock split.

     Also in December 1999, the Company amended its certificate of incorporation
and increased its total authorized shares to 120,000,000, of which 100,000,000
shares are Common Stock, and 20,000,000 shares are Preferred Stock. Of the
20,000,000 shares designated as Preferred Stock, 2,220,000 shares are designated
as Series A Preferred Stock, 7,823,740 shares are designated as Series B
Preferred Stock, 3,777,778 shares are designated as Series C Preferred Stock and
6,178,482 shares are undesignated. The Common Stock, and the Series A, B and C
Preferred Stock each were changed to have a $.01 par value. This change in par
value has been retroactively adjusted throughout the consolidated financial
statements.

(B) CONVERTIBLE PREFERRED STOCK

     During the period from July 1996 to January 1997, the Company issued $465
of 10% Convertible Promissory Notes ("10% Notes"). In September 1997, the 10%
Notes, with accrued interest thereon, were converted into 1,690,980 shares of
Series A Convertible Preferred Stock at $.485 per share. The holders of the 10%
Notes were granted warrants to purchase 526,082 shares of Series A Convertible
Preferred Stock at an exercise price of $.485 per share. The value of the
warrants at the time of issuance of $137 using the Black-Scholes pricing model
was amortized as interest expense over the period the 10% Notes were
outstanding. The warrants are exercisable at any time prior to June 2001. In
December 1997, holders of these warrants exercised their rights to purchase
197,752 shares of Series A Convertible Preferred Stock at an exercise price of
$.485 per share for aggregate proceeds of approximately $96.

     In December 1997, the Company offered to the holders of its warrants, in
consideration for exercising their warrants to purchase Series A Convertible
Preferred or Common Stock, as applicable, prior to January 15, 1998, additional
shares of Common Stock at the rate of 50% of the number of shares exercised. In
consideration for exercising their warrants, these Series A Convertible
Preferred Stock warrant holders received 98,876 additional shares of Common
Stock in accordance with the Company's offer. The Company recognized a preferred
stock dividend and additional paid-in capital of approximately

                                      F-17
<PAGE>   78
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

$49 to reflect the inducement. The Company has reserved 328,330 shares of Series
A Convertible Preferred Stock for the exercise of the remaining warrants.

     During the period from March 1997 to July 1997, the Company issued $306 of
10% Convertible Promissory Notes (the "Notes"). In September 1997, the Notes,
with accrued interest thereon, were mandatorily converted into 638,816 shares of
Series A Convertible Preferred Stock at $.485 per share. The holders of the
Notes were granted warrants to purchase 612,000 shares of Common Stock at an
exercise price of $.05 per share. These warrants were required to be exercised
upon the mandatory conversion of the promissory note. In September 1997, these
warrants were exercised for aggregate proceeds to the Company of $31. The value
of the warrants at issuance was not material.

     In December 1998, the Company issued 2,171,000 shares of Series B
Convertible Preferred Stock at $1.00 per share totaling $2,171. With each share
purchased, a warrant was issued to purchase one share of Common Stock at the
price of the shares when the Company completes an initial public stock offering.
The value of the warrants at issuance was not material.

     During the second quarter of 1999, the Company repurchased 181,672 shares
of Series A Convertible Preferred Stock for $88.

     In February 1999, the Company completed the issuance of a second round of
3,514,178 shares of Series B Convertible Preferred Stock at $1.00 per share for
$3,514. This additional round of Series B Convertible Preferred Stock carries
the same rights and privileges as the first round described above. With each
share purchased, a warrant was issued to purchase one share of common stock at
the price of the shares when the Company completes an initial public stock
offering. The value of the warrants at issuance was not material.

     During 1999, warrants to purchase 1,873,882 shares of common stock with
exercise prices ranging from $.50 to $4.50, were exercised for $5,050. Also
during 1999, warrants to purchase 227,092 shares of Series A Convertible
Preferred Stock, with an exercise price of $.50, were exercised for $110.

     In March 1999, the Company was required as a result of the issuance of the
second round of Series B Convertible Preferred Stock, as described above, to
retire the outstanding convertible notes as described in note 6. The notes were
retired by repaying $719 to nonconverting note holders and issuing 446,000
shares of Series B Convertible Preferred Stock valued at $446 to converting note
holders. In addition, $26 was paid in accrued interest and 24,646 shares of
Series B Convertible Preferred Stock were issued for $25 of accrued interest
relating to the converted notes (see note 6).

     In December 1999, the Company issued 3,777,778 shares of Series C
Convertible Preferred Stock at $4.50 per share totaling $16,218, net of
placement agent discount and commissions. Of this issuance 271,112 shares
immediately converted into shares of common stock. As of December 31, 1999, the
Company had not received $759 of the net proceeds and has recorded subscriptions
receivable of this amount.

CONVERSION RIGHTS

     Each share of Series A, Series B and Series C Convertible Preferred Stock
outstanding is convertible at the option of the holder into one share of common
stock, subject to certain adjustments, and automatically converts immediately
prior to completion of an underwritten public offering of common stock with
gross proceeds of at least $5,000 and, for Series A and Series B, an offering
price of no less than $1.50 per share. During 1999, 1,012 shares and 11,554
shares of Series A and Series B Convertible Preferred Stock, respectively, were
converted into 12,566 shares of common stock. A total of 1,649,634,

                                      F-18
<PAGE>   79
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

6,144,270 and 3,777,778 shares of common stock has been reserved for issuance in
the event of the conversion of the remaining Series A, Series B and Series C
Convertible Preferred Stock, respectively.

DIVIDEND AND VOTING RIGHTS

     Each share of Series A, Series B and Series C Convertible Preferred Stock
entitles its holder to one vote for each common share into which such shares
would convert. Dividends shall be paid, when and if declared by the Board of
Directors, at the rate of $.02425, $.06 and $.27 per share of the outstanding
Series A, Series B and Series C Convertible Preferred Stock, respectively, and
shall be payable out of funds legally available. No dividends have been declared
to date.

LIQUIDATION RIGHTS

     The holders of the Series A, Series B and Series C Convertible Preferred
Stock are entitled to receive their original issuance price of $.485, $1.00 and
$4.50 per share, respectively, in liquidation, plus an amount equal to all
declared but unpaid dividends. Series A, Series B and Series C Convertible
Preferred Stock share parity liquidation rights, prior to and in preference to
any distribution to the holders of common stock. At December 31, 1999, the
aggregate liquidation preference of the Series A, Series B and Series C
Convertible Preferred Stock was approximately $800, $6,144 and $15,780,
respectively.

(C) COMMON STOCK WARRANTS

     In September 1997, the Company issued warrants to purchase 109,300 shares
of common stock at $.50 per share in connection with a consulting agreement. The
warrants expire in September 2002. The Company recognized costs valued using the
Black-Scholes pricing model totaling $35 at the time of issuance, which was
charged to general and administrative expense. The Company has reserved 109,300
shares of Common Stock for the exercise of these warrants.

     In September 1997, the Company issued warrants to purchase 240,000 shares
of common stock at an exercise price of $.50 per share in connection with
placement services of an investment banker. The warrants expire in September
2002. In December 1997, the holder of these warrants exercised its right to
purchase 60,000 shares of common stock and received an additional 30,000 shares
of common stock in accordance with the Company's agreement to issue additional
shares to warrant holders who exercised their warrants on or prior to January
15, 1998. The Company has reserved 180,000 shares of Common Stock for the
exercise of the remaining warrants.

     In January 1998, the Company offered an additional 2,695,000 shares of
common stock in a private placement offering. Proceeds of $1,300 from this
offering were received between February and April 1998. In addition, warrants to
purchase 300,000 shares of common stock were issued to cover issuance costs in
connection with this financing. The Company valued such warrants using the
Black-Scholes pricing model at $97 at the time of issuance, which was recorded
net of issuance of common stock. The Company has reserved 300,000 shares of
common stock for the exercise of these warrants.

     Between January and June 1998, the Company issued warrants to purchase
315,000 shares of Common Stock at a price ranging from $.50 to $1.00 per share,
primarily in connection with a consulting agreement. The warrants expire between
January and June 2003. The Company valued such warrants using the Black-Scholes
pricing model at $97 as the performance under the consulting agreement was
completed, which amount was charged to general and administrative expense. The
Company has reserved 315,000 shares of Common Stock for the exercise of these
warrants.

     During 1999, the Company issued warrants to purchase 435,000 shares of
common stock at a price of $1.00 per share as commissions related to the
issuance of Series B Convertible Preferred Stock. The fair

                                      F-19
<PAGE>   80
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

value of the warrants at the time of issuance was approximately $100, which was
recorded within additional paid-in capital.

     During 1999, the Company issued warrants to purchase 55,670 shares of
Common Stock at a price of $4.50 per share in connection with services provided.
The Company recognized costs valued, using the Black-Scholes pricing model, at
$52 at the time of completion of services, which was charged to operating
expenses. The Company has reserved 55,670 shares of Common Stock for the
exercise of these warrants.

(D) ISSUANCE OF COMMON STOCK AND STOCK OPTIONS FOR SERVICES

     During 1999, the Company issued 29,776 shares of Common Stock for services
provided during 1999. The fair value of the shares at the time of issuance was
approximately $134, which was charged to general and administrative expense. In
addition, the Company issued 187,260 shares of Common Stock for services
provided during 1999. The fair value of the shares at the time of issuance was
approximately $723, and was charged to sales and marketing expense. In December
1999, the Company issued 68,000 shares of common stock to several franchisees in
connection with the establishment of franchises with the Company. The fair value
of the common stock of $306 was recorded as a reduction of revenue during 1999
in the accompanying consolidated statement of operations.

     In August 1999, the Company issued options to purchase 492,000 shares of
Common Stock at an exercise price of $4.50 per share in connection with a
consulting agreement with a member of the board of directors for services to be
rendered through September 2001. The Company valued the options using the
Black-Scholes pricing model totaling approximately $494, of which approximately
$82 was charged to general and administrative expense in 1999. The agreement was
amended subsequent to December 31, 1999 to remove any future performance
requirements. As such, the Company plans to charge the remaining $412 to general
and administrative expense in the first fiscal quarter of 2000 (unaudited). The
Company also issued options to purchase 8,000 shares of Common Stock in
connection with the achievement of certain sales goals. The Company recognized
costs valued using the Black-Scholes pricing model totaling approximately $8 at
the time of issuance, which was charged to sales and marketing expense.

(E) 1997 STOCK OPTION PLAN

     The Company has reserved an aggregate of 18,000,000 shares of Common Stock
for issuance under its 1997 Stock Plan (the Plan). The Plan provides for grants
of options to employees and consultants (including officers and directors) of
the Company. Options must be granted at not less than 85% of fair value (as
determined by the Board of Directors) at the date of grant (110% of fair value
if the option holder also holds 10% or more of the voting stock of the Company).
Except in the case of certain options granted to officers, directors and
consultants, options typically vest over 4 years at a rate of 25% after 12
months with the remainder vesting at 1/36 a month over the remaining 3 years.
Options granted to officers, directors and consultants vest over periods ranging
from upon issuance to 4 years.

     In connection with the Plan, the Company also implemented an employee stock
purchase plan ("ESPP") in accordance with Section 423 of the Internal Revenue
Code whereby eligible employees may authorize payroll deductions of up to 10% of
their salary to purchase shares of the Company's Common Stock at the fair market
value of common stock on the exercise date. Approximately 290,732 shares were
issued under this plan during 1999 for total consideration of $713.

                                      F-20
<PAGE>   81
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     Stock option activity is summarized as follows:

<TABLE>
<CAPTION>
                                                                             WEIGHTED-
                                                                              AVERAGE
                                                               SHARES      EXERCISE PRICE
                                                             ----------    --------------
<S>                                                          <C>           <C>
Outstanding at December 31, 1996...........................          --        $  --
  Granted..................................................     963,992          .19
  Exercised................................................    (665,992)         .05
  Canceled.................................................      (1,000)         .50
                                                             ----------
Outstanding at December 31, 1997...........................     297,000          .50
  Granted..................................................   4,331,560          .50
  Exercised................................................  (1,157,460)         .50
  Canceled.................................................    (214,000)         .50
                                                             ----------
Outstanding at December 31, 1998...........................   3,257,100          .50
  Granted..................................................   8,439,032         4.37
  Exercised................................................    (298,846)        2.40
  Canceled.................................................    (258,074)         .50
                                                             ----------
Outstanding at December 31, 1999...........................  11,139,212         3.36
                                                             ==========
</TABLE>

     As of December 31, 1997, 1998 and 1999, the number of options exercisable
was 297,000, 500,036 and 1,862,522, respectively, and the weighted average
exercise price of those options was $.50, $.50 and $1.57, respectively.

<TABLE>
<CAPTION>
                            OPTIONS OUTSTANDING                  OPTIONS EXERCISABLE
                 -----------------------------------------    -------------------------
                                 WEIGHTED-     WEIGHTED-                      WEIGHTED-
                 OUTSTANDING      AVERAGE       AVERAGE       EXERCISABLE      AVERAGE
  RANGE OF          AS OF        EXERCISE      REMAINING         AS OF        EXERCISE
  EXERCISE       DECEMBER 31,    PRICE PER    CONTRACTUAL     DECEMBER 31,    PRICE PER
   PRICES            1999         OPTION      LIFE (YEARS)        1999         OPTION
- -------------    ------------    ---------    ------------    ------------    ---------
<S>              <C>             <C>          <C>             <C>             <C>
$         .50..    3,167,712       $ .50         8.56          1,363,080        $ .50
1.31.........          2,870        1.31         9.92                 --         1.31
3.26.........         24,112        3.26         9.92                 --         3.26
4.50.........      7,944,518        4.50         9.70            499,442         4.50
                  ----------                                   ---------
      $.50 to
  $4.50......     11,139,212        3.36         9.38          1,862,522         1.57
                  ==========                                   =========
</TABLE>

     In January 1997, the Company granted 325,992 Common Stock options at an
exercise price of $.05 per share to employees in lieu of a cash bonus. These
options vested and were exercised in 1997.

                                      F-21
<PAGE>   82
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     The Company applies APB Opinion No. 25 and related Interpretations in
accounting for its stock option plans. Accordingly, with the exception of the
option grant discussed in the preceding paragraph, no compensation cost has been
recognized for stock options issued to employees in the consolidated financial
statements for the years ended December 31, 1997, 1998 and 1999 as all grants
were made at fair values as determined by the Board of Directors. Had the
Company determined compensation cost based upon the fair value at the grant date
for its stock options under SFAS No. 123, the Company's net loss would have
increased to the pro forma amounts indicated below:

<TABLE>
<CAPTION>
                                                                YEAR ENDED DECEMBER 31
                                                              ---------------------------
                                                               1997      1998      1999
                                                              ------    ------    -------
<S>                                                           <C>       <C>       <C>
Net loss applicable to common stockholders, as reported.....  $1,934    $5,367    $13,643
Assumed stock compensation cost.............................       1        99        937
                                                              ------    ------    -------
Pro forma net loss..........................................  $1,935    $5,466    $14,580
                                                              ======    ======    =======
Basic and diluted net loss per share as reported............  $ (.23)   $ (.33)   $  (.73)
Pro forma diluted net loss per share........................  $ (.23)   $ (.34)   $  (.79)
                                                              ======    ======    =======
</TABLE>

     The per share weighted-average fair value of stock options granted during
fiscal year 1999 was $0.90 on the date of grant using the Black-Scholes option
pricing model with the following weighted-average assumptions:

<TABLE>
<CAPTION>
                                                                 YEAR ENDED DECEMBER 31
                                                              -----------------------------
                                                               1997       1998       1999
                                                              -------    -------    -------
<S>                                                           <C>        <C>        <C>
Dividend yield..............................................      0.0%       0.0%       0.0%
Risk-free interest rate.....................................      6.3%       5.0%      5.46%
Average expected lives......................................  5 years    4 years    4 years
                                                              =======    =======    =======
</TABLE>

     The Black-Scholes model, as well as other currently accepted option
valuation models, was developed to estimate the fair value of freely-tradable,
fully-transferable options without vesting restrictions, which significantly
differ from the Company's stock option plans. These models also require highly
subjective assumptions, including future stock price volatility and expected
time until exercise, which greatly affect the calculated fair value on the grant
date.

     The Company applied the minimum value method in determining the fair value
of the Company's employee stock options. The minimum value method is only
allowed for non-public entities, as public entities are required to include an
expected volatility factor in addition to the factors described above. As such,
the pro forma effect of applying SFAS No. 123 above is not likely to be
representative of the pro forma effects in future years.

(F) STOCKHOLDERS RIGHTS PLAN

     On February 14, 2000, the Board of Directors adopted a rights plan, which
is commonly known as a poison pill, and which expires ten years from the closing
of the Company's proposed initial public offering. In connection with the
adoption of the rights plan, the Board of Directors declared, effective as of
the closing of the Company's proposed initial public offering, a dividend of one
stockholder right for each share of common stock which is outstanding as of the
closing of the Company's proposed initial public offering and a dividend of one
stockholder right for each share of common stock that becomes outstanding
between the closing of the Company's proposed initial public offering and the
earlier of the expiration date and the distribution date as defined.

                                      F-22
<PAGE>   83
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(8) INCOME TAXES

     The components of net loss before income taxes are as follows for the years
ended December 31:

<TABLE>
<CAPTION>
                                                        1997       1998        1999
                                                       -------    -------    --------
<S>                                                    <C>        <C>        <C>
U.S. ................................................  $(1,885)   $(5,367)   $(12,161)
Foreign..............................................       --         --      (1,478)
                                                       -------    -------    --------
          Total......................................  $(1,885)   $(5,367)   $(13,639)
                                                       =======    =======    ========
</TABLE>

     The provision for income tax expense attributable to income from continuing
operations consists of the following for the year ended December 31, 1999:

<TABLE>
<S>                                                           <C>
Federal:
  Current...................................................  $--
  Deferred..................................................   --
                                                              ---
State:
  Current...................................................    2
  Deferred..................................................   --
                                                              ---
Foreign:
  Current...................................................    2
  Deferred..................................................   --
                                                              ---
          Total.............................................  $ 4
                                                              ===
</TABLE>

     The tax effects of temporary differences that give rise to significant
portions of deferred tax assets and liabilities are presented below:

<TABLE>
<CAPTION>
                                                                 DECEMBER 31
                                                        -----------------------------
                                                         1997       1998       1999
                                                        -------    -------    -------
<S>                                                     <C>        <C>        <C>
Deferred tax assets:
  Net operating loss..................................  $ 1,335    $ 3,396    $ 4,531
  Capitalized software................................       --        127      1,940
  Deferred revenue....................................       --         --      2,015
  Accrued vacation....................................       --         29        137
  Allowance for doubtful accounts.....................        4         54         53
  Other...............................................       12         --          2
                                                        -------    -------    -------
          Total gross deferred tax assets.............    1,351      3,606      8,678
Deferred tax liabilities -- Intangible assets.........       --         --       (738)
Less valuation allowance..............................   (1,351)    (3,606)    (7,940)
                                                        -------    -------    -------
     Net deferred tax assets..........................  $    --    $    --    $    --
                                                        =======    =======    =======
</TABLE>

                                      F-23
<PAGE>   84
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     A reconciliation of the expected U.S. Federal tax expense (benefit)
attributable to income from continuing operations differed from the amounts
computed by applying the U.S. Federal statutory tax rate to pretax income from
continuing operations as follows:

<TABLE>
<CAPTION>
                                                              1997     1998     1999
                                                              -----    -----    -----
<S>                                                           <C>      <C>      <C>
Expected U.S. Federal tax...................................  (34.0)%  (34.0)%  (34.0)%
State taxes.................................................   (8.8)    (8.7)    (7.0)
Change in valuation allowance...............................   42.1     42.0     31.8
Intangible assets...........................................     --       --      8.8
Other.......................................................    0.7      0.7      0.4
                                                              -----    -----    -----
  Actual effective tax rate.................................    0.0%     0.0%     0.0%
                                                              =====    =====    =====
</TABLE>

     At December 31, 1999, the Company had net operating loss carry forwards for
income tax purposes of approximately $9,500 for both federal and state. These
losses are available to offset future taxable income, if any, through 2011 and
2004, respectively. The future utilization of the net operating loss carry
forwards may be subject to significant limitations under Internal Revenue Code
Section 382. Due to the uncertainty of whether the Company's future taxable
income will be sufficient to utilize its net deferred tax assets, the Company
has provided a full valuation allowance against the total net deferred tax
assets.

 (9) RELATED PARTY TRANSACTIONS

(A) CONSULTING AGREEMENTS

     In 1997, the Company entered into consulting agreements with a stockholder
and a relative of certain officers of the Company pursuant to which the Company
received consulting services valued at $36. In exchange for services provided,
the Company issued 340,000 options to purchase shares of common stock at an
exercise price of $.05 per share, with the remaining $15 paid in cash during
1998.

     Also in 1997, the Company entered into an agreement for network operating
services with a stockholder, and recorded a total of $54 in expenses. In
addition, the Company received ongoing consulting services from stockholders
during 1997, 1998 and 1999. For the years ended December 31, 1997, 1998 and 1999
the total value of these consulting services was $261, $240 and $220,
respectively.

     During the year ended December 31, 1999, the Company issued options to
purchase 492,000 shares of common stock to a member of the board of directors in
addition to paying this member $72 in connection with a consulting agreement
(see note 7).

(B) SALES AGREEMENT AND NOTE RECEIVABLE FROM STOCKHOLDER

     In July 1996, the Company sold six franchise territories to a stockholder
in exchange for $39 in cash and a note receivable of $68. Interest was payable
at the rate of 6% per annum. Payment terms were extended to be received in equal
monthly installments beginning January 1999 through December 1999. In addition,
there was accrued interest of $10 at December 31, 1998. During 1999, the
stockholder returned the six territories to the Company. In return, the Company
forgave the $68 note receivable and $14 of accrued interest receivable.
Additionally, the Company issued 8,667 shares of Series C Convertible Preferred
Stock for the $39 previously paid. No amounts were recorded in franchise
revenues related to this transaction.

                                      F-24
<PAGE>   85
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(C) DEBT CONVERSION

     In October 1997, the Company owed $448 for amounts loaned by stockholders.
This debt was converted into 895,566 shares of common stock at the then current
value of $.50 per share in 1997.

(D) EMPLOYEE LOAN AGREEMENT

     In connection with the employment of an officer of the Company in July
1999, the Company entered into a $125 loan agreement. The agreement provides for
a nominal interest rate. The imputed interest associated with this loan
agreement was not material to the consolidated financial statements. The
remaining balance at December 31, 1999 was included in prepaid expenses and
other current assets in the accompanying balance sheet.

(10) INTERNATIONAL REVENUES AND SIGNIFICANT CUSTOMERS

     The Company operates in one industry segment -- the development and
marketing of Web-based software applications that enable small and mid-sized
businesses to cost-effectively take their operations online and automate their
business processes. The Company provides solutions to its customers through a
franchise network of local e-business professionals.

     The Company attributes sales to and revenues from customers in different
geographical areas on the basis of customer locations, as follows:

<TABLE>
<CAPTION>
                                                              1997    1998     1999
                                                              ----    ----    ------
<S>                                                           <C>     <C>     <C>
Revenues:
  United States.............................................  $221    $610    $4,488
  Middle East...............................................    --      --       987
  Canada....................................................    --      --       615
  Europe....................................................    --      --       352
  Australia.................................................    --      --        20
                                                              ----    ----    ------
          Total revenues....................................  $221    $610    $6,462
                                                              ====    ====    ======
</TABLE>

     The long lived assets of the Company's foreign subsidiaries are not
material at December 31, 1999.

(11) COMMITMENTS AND CONTINGENCIES

(A) LEASES

     The Company leases certain computer equipment and office furniture and
fixtures under long-term lease agreements which are reported as capitalized
lease obligations. The terms of the leases are three years, with purchase
options at the end of the respective lease terms. The Company intends to
exercise such purchase options, which require minimal payments. Capitalized
lease obligations at December 31, 1999 are at interest rates ranging from 8% to
17% and are payable at various dates through 2003. The borrowings are secured by
the equipment purchased.

     The Company leases its facilities under two non-cancelable operating leases
which expire in November 2002 and 2004, with options to extend the leases for
five years at the then prevailing fair value. The Company leases its network
operating centers under two non-cancellable operating leases which expire in
fiscal year 2000. Rental expense is recorded using the straight-line method and
totaled $95, $110 and $310 for the years ended December 31, 1997, 1998 and 1999,
respectively.

                                      F-25
<PAGE>   86
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     Future minimum lease payments under all non-cancelable capitalized and
operating leases as of December 31, 1999 are as follows:

<TABLE>
<CAPTION>
                                                              CAPITALIZED    OPERATING
                                                                LEASES        LEASES
                                                              -----------    ---------
<S>                                                           <C>            <C>
Year ending December 31:
  2000......................................................     $428         $1,344
  2001......................................................      378          1,014
  2002......................................................      129            993
  2003......................................................       18            754
  2004......................................................       --            710
  Thereafter................................................       --             --
                                                                 ----         ------
          Total minimum lease payments......................      953         $4,815
                                                                              ======
  Less amounts representing interest........................      134
                                                                 ----
          Present value of future minimum capitalized lease
            obligations.....................................      819
  Less current installments of capitalized lease
     obligations............................................      352
                                                                 ----
          Capitalized lease obligations, excluding current
            installments....................................     $467
                                                                 ====
</TABLE>

(B) LEASING LINES OF CREDIT

     The Company has three lines of credit in place at December 31, 1999 for
leasing of equipment. The first line of credit expires in April 2002. At
December 31, 1999, there was approximately $477 outstanding, and approximately
$273 available under this line of credit. The interest rate on this line of
credit was 11.75% at December 31, 1999. The second line of credit expires in
December 2002. At December 31, 1999, there was approximately $248 outstanding
and approximately $445 available under this line of credit. The interest rate on
this line of credit at December 31, 1999 was 8.99%. The third line expires in
October 2002. At December 31, 1999, no amounts were outstanding under this line
of credit, and approximately $450 was available. The interest rate on this line
of credit at December 31, 1999 was 10.75%.

(C) LITIGATION

     The Company is engaged in pending or threatened legal actions arising in
the ordinary course of its business. With respect to these legal actions, the
Company, based on advice of legal counsel, believes that it has adequate legal
defenses and that the ultimate outcome will not have a material adverse effect
on the Company's consolidated financial position or results of operations.

     Between October 1998 and March 2000, the Company sold franchises to ten
general partnerships organized by VentureLink Capital Corporation (VentureLink),
an unaffiliated company, pursuant to franchise agreements with the partnerships.
These general partnerships financed the acquisition and initial operation of
their franchises with funds raised from general partners. In March 1999, the
Company received subpoenas from the Securities and Exchange Commission (the
SEC), seeking testimony from its Chairman and Chief Executive Officer, and its
Vice President of Corporate Development, and production of documents relating
to, among other things, the Company's franchise program and its relationship
with VentureLink. After initial response to the subpoenas, the Company was
advised that no further action was required. In February 2000, the Company
received a new document subpoena to which they have responded. The Company has
been advised that the SEC is conducting a fact-finding investigation into, among
other things, the circumstances surrounding the organization of the general
partnerships, their structure, operations and membership, the solicitation of
investments in the general partnerships and the

                                      F-26
<PAGE>   87
                        ZLAND.COM, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
            (DOLLARS IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

subsequent conversion of these partnerships to limited liability companies and
the relationship between VentureLink and the Company. The Company has been
advised that the investigation is broad in scope, and continuing. The Company is
cooperating with the investigation fully. The Company believes that the
investigation pertains to (but may not be limited to) possible violations of the
securities laws arising from the offering and sales of the general partnership
interests.

     The Company entered into a contract with VentureLink in October 1998, which
was renewed in October 1999 for one year, pursuant to which the Company agreed
to sell franchises to partnerships to be formed by VentureLink. In January 2000
the Company negotiated a termination and release of the contract with
VentureLink, effective March 31, 2000.

     The Company cannot predict the outcome of the SEC investigation, the scope
of the investigation, its conclusions or when it might be completed. If the SEC
asserts and successfully prosecutes a claim against the Company or any of its
personnel for involvement with VentureLink or for any other aspect of its
operations, the Company could be liable for substantial damages and penalties
and could be subjected to injunctive remedies as well.

     The Company does not believe that the outcome of this matter will have a
material adverse effect on its consolidated financial position, results of
operations or liquidity.

(12) SUBSEQUENT EVENT

     In January 2000, the Company acquired substantially all of the assets of
Central Technologies, Inc., (Central) a California corporation for 322,222
shares of the Company's Common Stock valued at $4.50 per share. The aggregate
purchase price was $1,350 net of cash acquired. Central is based in Moorpark,
California and provides products and services to serve the needs of accountants,
including financial management and reporting software applications for small to
mid-sized businesses. The acquisition will be accounted for using the purchase
method of accounting.

                                      F-27
<PAGE>   88

                          INDEPENDENT AUDITORS' REPORT

The Board of Directors
Appintec Corp., dba ActionWare:

     We have audited the accompanying balance sheet of Appintec Corp., dba
ActionWare, as of June 30, 1999 and the related statements of operations,
stockholders' deficit and cash flows for the year then ended. These financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audit.

     We conducted our audit in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.

     In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of Appintec Corp., dba
ActionWare, as of June 30, 1999 and the results of its operations and its cash
flows for the year then ended, in conformity with generally accepted accounting
principles.

                                          KPMG LLP

Orange County, California
January 19, 2000

                                      F-28
<PAGE>   89

                         APPINTEC CORP., DBA ACTIONWARE

                                 BALANCE SHEET
                                 JUNE 30, 1999
                       (IN THOUSANDS, EXCEPT SHARE DATA)

                                     ASSETS

<TABLE>
<S>                                                           <C>
Current assets:
  Cash......................................................  $  13
  Accounts receivable, net of allowance for doubtful
     accounts of $22........................................    196
  Prepaid expenses and other current assets.................     16
                                                              -----
          Total current assets..............................    225
Property and equipment, net.................................    186
Other assets................................................     10
                                                              -----
                                                              $ 421
                                                              =====

               LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
  Bank line of credit.......................................  $ 197
  Accounts payable..........................................     71
  Accrued expenses..........................................    208
  Current portion of capitalized lease obligations..........     65
  Deferred revenue..........................................    221
                                                              -----
          Total current liabilities.........................    762
Long-term portion of capitalized lease obligations..........     93
                                                              -----
                                                                855
Commitments and contingencies (note 6)......................
Subsequent event (note 7)...................................
Stockholders' deficit:
  Common stock, 25,000,000 shares authorized; 4,225,250
     shares issued and outstanding..........................    399
  Accumulated deficit.......................................   (833)
                                                              -----
          Total stockholders' deficit.......................   (434)
                                                              -----
                                                              $ 421
                                                              =====
</TABLE>

See accompanying notes to financial statements.

                                      F-29
<PAGE>   90

                         APPINTEC CORP., DBA ACTIONWARE

                            STATEMENT OF OPERATIONS
                            YEAR ENDED JUNE 30, 1999
                                 (IN THOUSANDS)

<TABLE>
<S>                                                           <C>
Revenue:
  Software licenses.........................................  $1,102
  Services and maintenance..................................   1,068
                                                              ------
          Total revenues....................................   2,170
                                                              ------
Cost of revenues:
  Software licenses.........................................      94
  Services and maintenance..................................     352
                                                              ------
          Total cost of revenues............................     446
                                                              ------
          Gross profit......................................   1,724
                                                              ------
Operating expenses:
  Research and development..................................     972
  Sales and marketing.......................................     390
  General and administrative................................     508
                                                              ------
          Total operating expenses..........................   1,870
                                                              ------
Operating loss..............................................    (146)
Other expense, net..........................................     (55)
                                                              ------
          Net loss before income taxes......................    (201)
Provision for income taxes..................................      12
                                                              ------
          Net loss..........................................  $ (213)
                                                              ======
</TABLE>

See accompanying notes to financial statements.

                                      F-30
<PAGE>   91

                        APPINTEC, CORP., DBA ACTIONWARE

                       STATEMENT OF STOCKHOLDERS' DEFICIT
                            YEAR ENDED JUNE 30, 1999
                       (IN THOUSANDS, EXCEPT SHARE DATA)

<TABLE>
<CAPTION>
                                                   COMMON STOCK                           TOTAL
                                                -------------------    ACCUMULATED    STOCKHOLDERS'
                                                 SHARES      AMOUNT      DEFICIT         DEFICIT
                                                ---------    ------    -----------    -------------
<S>                                             <C>          <C>       <C>            <C>
Balance at June 30, 1998......................  2,822,625     $ 33        $(620)          $(587)
Common stock options exercised................    225,959       22           --              22
Issuance of common stock......................    496,666       50           --              50
Issuance of common stock for services
  provided....................................    680,000      294           --             294
Net loss......................................         --       --         (213)           (213)
                                                ---------     ----        -----           -----
Balance at June 30, 1999......................  4,225,250     $399        $(833)          $(434)
                                                =========     ====        =====           =====
</TABLE>

See accompanying notes to financial statements.

                                      F-31
<PAGE>   92

                         APPINTEC CORP., DBA ACTIONWARE

                            STATEMENT OF CASH FLOWS
                            YEAR ENDED JUNE 30, 1999
                                 (IN THOUSANDS)

<TABLE>
<S>                                                           <C>
Cash flows from operating activities:
  Net loss..................................................  $(213)
  Adjustments to reconcile net loss to net cash provided by
     operating activities:
     Depreciation and amortization..........................     98
     Issuance of common stock for services provided.........    294
     Changes in assets and liabilities:
       Accounts receivable..................................     (5)
       Prepaid expenses and other assets....................      4
       Accounts payable.....................................    103
       Accrued expenses and deferred revenue................    (92)
                                                              -----
          Net cash provided by operating activities.........    189
                                                              -----
Cash flows from investing activities:
  Purchases of property and equipment.......................    (86)
                                                              -----
          Net cash used in investing activities.............    (86)
                                                              -----
Cash flows from financing activities:
  Principal payments on capitalized lease obligations.......   (242)
  Proceeds from issuance of common stock....................     72
  Net borrowings on bank line of credit.....................      1
                                                              -----
          Net cash used in financing activities.............   (169)
                                                              -----
          Net decrease in cash..............................    (66)
Cash, beginning of year.....................................     79
                                                              -----
Cash, end of year...........................................  $  13
                                                              =====
Supplementary disclosures of cash flow information:
  Cash paid during the year for interest....................  $  39
  Cash paid during the year for income taxes................      1
                                                              =====
</TABLE>

See accompanying notes to financial statements.

                                      F-32
<PAGE>   93

                         APPINTEC CORP., DBA ACTIONWARE

                         NOTES TO FINANCIAL STATEMENTS
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(1) SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

(A) THE COMPANY

     Appintec Corp., a California corporation, dba ActionWare (the "Company" or
"ActionWare"), was founded in 1981 and is in the business of designing,
developing, producing and marketing software which addresses the needs of a
business interacting with its customers, including automating front office
operations in areas such as customer support, sales, field service, product
quality assurance and help desk.

(B) USE OF ESTIMATES IN THE PREPARATION OF FINANCIAL STATEMENTS

     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
respective reporting periods. Actual results could differ from those estimates.

(C) REVENUE RECOGNITION

     The Company licenses software under noncancelable license agreements.
License fee revenues are recognized when a noncancelable license agreement is in
force, the product has been shipped, the license fee is fixed or determinable
and collectibility is reasonably assured. Maintenance and support revenue is
recognized ratably over the contract period, usually one year. The Company's
revenue recognition policies are in compliance with the American Institute of
Certified Public Accountants' Statements of Position 97-2 and 98-9, Software
Revenue Recognition.

(D) PROPERTY AND EQUIPMENT

     Property and equipment are stated at cost, less accumulated depreciation.
Assets held under capitalized lease obligations are recorded at the lesser of
cost or the present value of the minimum lease payments at lease inception.
Depreciation and amortization is computed using the straight-line method over
the estimated useful lives of the assets, which range from three to seven years.

(E) CAPITALIZED SOFTWARE COSTS

     Costs incurred in the research and development of new software products and
enhancements to existing software products are expensed as incurred until
technological feasibility has been established. After technological feasibility
is established, any additional costs are capitalized in accordance with
Statement of Financial Accounting Standards (SFAS) No. 86, "Accounting for the
Costs of Computer Software to Be Sold, Leased or Otherwise Marketed". Because
management believes that its current process for developing software is
essentially completed concurrently with the establishment of technological
feasibility, no internally generated software development costs were capitalized
as of June 30, 1999.

(F) LONG-LIVED ASSETS

     The Company applies the provisions of SFAS No. 121, Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of.
Under the provisions of SFAS No. 121, the recoverability of long-lived assets is
assessed by determining whether the carrying value of the asset can be recovered
through projected undiscounted future operating cash flows over its remaining
life. The amount

                                      F-33
<PAGE>   94
                         APPINTEC CORP., DBA ACTIONWARE

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

of impairment, if any, is measured based upon projected discounted future
operating cash flows. Assets to be disposed of are reported at the lower of the
carrying amount or fair value less costs to sell.

(G) ACCOUNTING FOR STOCK OPTIONS

     The Company accounts for its employee stock-based compensation plans in
accordance with Accounting Principles Board (APB) Opinion No. 25, Accounting for
Stock Issued to Employees, using the intrinsic value-based method of accounting,
as permitted by SFAS No. 123, Accounting for Stock-Based Compensation. The
Company has made the pro forma net loss disclosures for employee stock option
grants as if the fair-value-based method defined in SFAS No. 123 had been
applied.

     Equity instruments issued to nonemployees are measured using the fair value
of the equity instruments using the stock price and other measurement
assumptions as of the earlier of the date at which a performance commitment to
earn the equity instruments is reached or the date at which the performance is
complete.

(H) INCOME TAXES

     The Company accounts for income taxes using the asset and liability method
as prescribed by SFAS No. 109, Accounting for Income Taxes. Deferred tax assets
and liabilities are recognized for the future tax consequences attributable to
differences between the financial statement carrying amounts of existing assets
and liabilities and their respective tax bases. Deferred tax assets and
liabilities are measured using enacted tax rates expected to apply to taxable
income in the years in which those temporary differences are expected to be
recovered or settled. The effect on deferred tax assets and liabilities of a
change in tax rates is recognized in income in the period that includes the
enactment date. Valuation allowances are established when necessary to reduce
deferred tax assets to the amount expected to be "more likely than not" realized
in future tax returns.

(I) COMPREHENSIVE LOSS

     The Company has adopted SFAS No. 130, Reporting Comprehensive Income. SFAS
No. 130 establishes the rules for the reporting of comprehensive loss and its
components. During 1999, the Company did not have any components of other
comprehensive income, and thus net loss equals comprehensive loss in the
accompanying financial statements.

(J) SEGMENT REPORTING

     The Company has adopted SFAS No. 131, Disclosure about Segments of a
Business Enterprise and Related Information, which requires entities to report
financial and descriptive information about its reportable operating segments.
The Company operates in one segment -- the design, development, production, and
marketing of software which address the needs of a business interacting with its
customers.

(K) CONCENTRATION OF CREDIT RISK

     The Company is in the business of designing, developing, producing and
marketing software which addresses the needs of a business interacting with its
customers, including automating front office operations in areas such as
customer support, sales, field service, product quality assurance and help desk.
This market is characterized by rapid technological developments, frequent new
product introductions and changes in end user requirements.

                                      F-34
<PAGE>   95
                         APPINTEC CORP., DBA ACTIONWARE

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     During the year ended June 30, 1999 and at June 30, 1999, no customers
accounted for more than 10% of net revenues or net accounts receivable,
respectively.

     The Company performs ongoing credit evaluations of its customers' financial
condition and limits the amount of credit extended when deemed necessary, but
generally does not require collateral. Management believes that any risk of loss
is significantly reduced due to the number of its customers and geographic sales
areas. The Company maintains a provision for potential credit losses, and
write-offs of accounts receivable were insignificant during the year ended June
30, 1999.

(L) NEW ACCOUNTING PRONOUNCEMENTS

     In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS
No. 133, Accounting for Derivative Instruments and Hedging Activities. SFAS No.
133 was effective for all fiscal quarters or fiscal years beginning after June
15, 1999. In August 1999, the FASB issued SFAS No. 137, Accounting for
Derivative Instruments and Hedging Activities -- Deferral of the Effective Date
of FASB Statement No. 133. This statement defers the effective date of SFAS No.
133 to all fiscal quarters or fiscal years which begin after June 15, 2000. SFAS
No. 133 establishes accounting and reporting standards for derivative
instruments embedded in other contracts and for hedging activities. Application
of this standard is not expected to have a material impact on the Company's
financial position or results of operations.

(2) PROPERTY AND EQUIPMENT

     A summary of property and equipment at June 30, 1999, at cost, is as
follows:

<TABLE>
<S>                                                           <C>
Equipment...................................................  $  630
Furniture and fixtures......................................     103
Equipment under capitalized lease obligations...............     196
Software....................................................      76
Automobile..................................................      31
Leasehold improvements......................................      16
                                                              ------
                                                               1,052
Less accumulated depreciation and amortization..............    (866)
                                                              ------
                                                              $  186
                                                              ======
</TABLE>

     Assets acquired under capitalized lease obligations are included in
property and equipment and totaled $196, with related accumulated amortization
of $41 at June 30, 1999.

(3) STOCKHOLDER'S DEFICIT

(A) ISSUANCE OF COMMON STOCK FOR SERVICES

     During fiscal year 1999, the Company issued 680,000 shares of common stock
for services performed during the year. Of this amount, 500,000 shares related
to services performed by a third party on the Company's Java software
development at a fair value of $281. The fair value of the services was expensed
to research and development during fiscal year 1999. The remaining 180,000
shares were issued for consulting services performed during the year. The fair
value of these services of $13 was expensed to general and administrative
expense during fiscal year 1999.

                                      F-35
<PAGE>   96
                         APPINTEC CORP., DBA ACTIONWARE

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

(B) STOCK OPTION PLAN

     The Company granted 3,048,000 incentive stock options on March 1, 1997.
Long-term employees were granted fully vested options and those recently
employed were granted options that vested over a four-year period. The options
were granted with an exercise price at the then fair market value of the common
stock of $.10 per share. On June 1, 1998, an additional 1,222,500 options were
granted with an exercise price at the then fair market value of $.25 per share.
These options vested 20% on July 1, 1998 and thereafter one thirty-sixth on the
first of the month for 36 months. During the year ended June 30, 1999, an
additional 180,000 options were granted with an exercise price at the then fair
market value of $.25 per share. For these grants, 140,000 of the options were
fully vested when granted, and the remaining options vest ratably over 24
months. All of the options granted have 10-year terms.

     Stock option activity for the year ended June 30, 1999 is summarized as
follows:

<TABLE>
<CAPTION>
                                                                             WEIGHTED-
                                                                              AVERAGE
                                                               SHARES      EXERCISE PRICE
                                                              ---------    --------------
<S>                                                           <C>          <C>
Outstanding at June 30, 1998................................  2,829,875         $.16
  Granted...................................................    180,000          .25
  Exercised.................................................   (225,959)         .17
  Cancelled.................................................   (532,500)         .21
                                                              ---------
Outstanding at June 30, 1999................................  2,251,416          .16
                                                              =========
</TABLE>

<TABLE>
<CAPTION>
                             OPTIONS OUTSTANDING                      OPTIONS EXERCISABLE
                ---------------------------------------------    ------------------------------
                                      WEIGHTED-
                                       AVERAGE      WEIGHTED-                         WEIGHTED-
                                      REMAINING      AVERAGE                           AVERAGE
   EXERCISE     OUTSTANDING AS OF    CONTRACTUAL    EXERCISE     OUTSTANDING AS OF    EXERCISE
    PRICES        JUNE 30, 1999         LIFE          PRICE        JUNE 30, 1999        PRICE
  ----------    -----------------    -----------    ---------    -----------------    ---------
  <S>           <C>                  <C>            <C>          <C>                  <C>
  $      .10        1,356,875            7.7          $.10           1,313,750          $.10
         .25          894,541            9.0           .25             505,709           .25
                    ---------                                        ---------
   .10 - .25        2,251,416            8.2           .16           1,819,459           .14
                    =========                                        =========
</TABLE>

     The Company applies APB Opinion No. 25 and related Interpretations in
accounting for its stock option plans. Accordingly, no compensation cost has
been recognized for stock options issued to employees in the financial
statements for the year ended June 30, 1999. Had the Company determined
compensation cost based upon the fair value at the grant date for its stock
options under SFAS No. 123, the Company's net loss for the year ended June 30,
1999 would have increased to the pro forma amounts indicated below:

<TABLE>
<S>                                                           <C>
Net loss as reported........................................  $(213)
Assumed stock compensation cost.............................     (9)
                                                              -----
Pro forma net loss..........................................  $(222)
                                                              =====
</TABLE>

     The fair value of each option grant is estimated on the date of grant using
the minimum value method as prescribed in SFAS No. 123. Assumptions used for
options granted during the year ended June 30, 1999 were as follows:

<TABLE>
<S>                                                           <C>
Dividend yield..............................................      0.0%
Risk-free interest rate.....................................     5.76%
Expected option term........................................  4 years
                                                              =======
</TABLE>

                                      F-36
<PAGE>   97
                         APPINTEC CORP., DBA ACTIONWARE

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

     The minimum value method requires input of highly subjective assumptions in
which changes in those assumptions could materially affect the fair value
estimate. In addition, the minimum value method is only allowed for non-public
entities as public entities are required to include an expected volatility
factor in addition to the factors described above. As such, the pro forma effect
of applying SFAS 123 above is not likely to be representative of the pro forma
effects in future years.

(4) BANK LINE OF CREDIT

     The bank line of credit is with a domestic commercial bank and provides for
borrowings up to $200. Interest is at the prime rate plus 4.5%, and the line of
credit is secured by substantially all assets of the Company and is guaranteed
by the Company's chief executive officer, who is also a shareholder. The line of
credit expired on March 10, 2000 and was repaid in full.

(5) INCOME TAXES

     The provision for income tax expense for the year ended June 30, 1999
consists of the following:

<TABLE>
<S>                                                           <C>
Current:
  Federal...................................................  $--
  State.....................................................    1
                                                              ---
                                                                1
                                                              ---
Deferred:
  Federal...................................................   12
  State.....................................................   (1)
                                                              ---
                                                               11
                                                              ---
          Total.............................................  $12
                                                              ===
</TABLE>

     The tax effects of temporary differences that give rise to significant
portions of deferred tax assets and liabilities at June 30, 1999 are presented
below:

<TABLE>
<S>                                                           <C>
Net operating loss..........................................  $ 255
Accrued vacation............................................      2
                                                              -----
          Total deferred tax assets.........................    257
Less: valuation allowance...................................   (257)
                                                              -----
          Net deferred tax assets...........................  $  --
                                                              =====
</TABLE>

     The expected U.S. Federal tax benefit attributable to loss from continuing
operations for the year ended June 30, 1999 differed from the amounts computed
by applying the U.S. Federal statutory tax rate to pretax loss from continuing
operations as follows:

<TABLE>
<S>                                                           <C>
Expected U.S. Federal tax...................................  (34.0)%
State taxes.................................................    2.9
Change in valuation allowance...............................   33.8
Other.......................................................    3.2
                                                              -----
Actual effective tax rate...................................    5.9%
                                                              =====
</TABLE>

     At June 30, 1999, the Company had net operating loss carryforwards for
Federal and state income tax purposes of approximately $675 and $292,
respectively. These losses are available to offset taxable income,

                                      F-37
<PAGE>   98
                         APPINTEC CORP., DBA ACTIONWARE

                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
                                 JUNE 30, 1999
                (IN THOUSANDS, EXCEPT SHARE AND PER SHARE DATA)

if any, through 2018 and 2003, respectively. The future utilization of the net
operating loss carryforwards is subject to significant limitations due to the
sale of the Company in November 1999 (see note 7). Due to uncertainty of whether
the Company's future taxable income will be sufficient to utilize these tax
benefits, the Company has provided a full valuation allowance against the
deferred tax assets.

(6) COMMITMENTS AND CONTINGENCIES

(A) COMMITMENTS

     The Company leases certain computer equipment and office furniture and
fixtures under long-term lease agreements which are reported as capitalized
lease obligations. The terms of the leases are between three and five years,
with bargain purchase options at the end of the respective lease terms.
Capitalized lease obligations at June 30, 1999 are at interest rates ranging
from 8% to 17% and are payable at various dates through 2004. The borrowings are
secured by the assets leased.

     The Company leases its facility under a non-cancelable operating lease
which expires in November 2000. Rent expense was approximately $155 for the year
ended June 30, 1999.

     Future minimum lease payments under all non-cancelable capitalized lease
obligations and operating leases as of June 30, 1999 are as follows:

<TABLE>
<CAPTION>
                                                              CAPITALIZED
                                                                 LEASE       OPERATING
                                                              OBLIGATIONS     LEASES
                                                              -----------    ---------
<S>                                                           <C>            <C>
Year ending June 30:
  2000......................................................     $ 61          $166
  2001......................................................       38            73
  2002......................................................       34            --
  2003......................................................       22            --
  2004 and thereafter.......................................        8            --
                                                                 ----          ----
          Total minimum payments............................      163          $239
                                                                               ====
  Amount representing interest..............................        5
                                                                 ----
          Present value of capitalized lease obligations....      158
  Less current portion......................................       65
                                                                 ----
          Noncurrent portion of capitalized lease
            obligations.....................................     $ 93
                                                                 ====
</TABLE>

(B) CONTINGENCIES

     From time to time the Company may be party to suits and other judicial and
administrative proceedings incidental to its business. Although occasional
adverse decisions may occur, the Company believes that the final disposition of
all such matters will not have a material adverse effect on the Company's
financial position, results of operations or liquidity.

(7) SUBSEQUENT EVENT

     In November 1999, all of the Company's common stock was acquired by
ZLand.com, Inc., (ZLand) for 475,000 shares of ZLand common stock and $320 in
cash. ZLand is based in Aliso Viejo, California, and is an applications service
provider offering proprietary Internet software applications that enable small
and mid-sized businesses to cost-effectively take their operations online and
automate their business processes.

                                      F-38
<PAGE>   99

             UNAUDITED PRO FORMA CONDENSED STATEMENT OF OPERATIONS
                 (DOLLARS IN THOUSANDS, EXCEPT PER SHARE DATA)

     The following pro forma financial data is based upon data derived from
ZLand.com, Inc.'s historical consolidated financial statements and has been
prepared to illustrate the effects on this data of the acquisitions of
ActionWare and EMT. The unaudited pro forma statement of operations for the year
ended December 31, 1999 gives effect to the acquisitions as if these
transactions had occurred as of January 1, 1999. The acquisitions were recorded
using the purchase method of accounting.

     The pro forma financial data are not necessarily indicative of the results
we would have obtained had these events occurred at the beginning of the period,
as assumed, or of our future results as a combined entity.

<TABLE>
<CAPTION>
                                                           YEAR ENDED DECEMBER 31, 1999
                                            ----------------------------------------------------------
                                                                              ACQUISITION
                                                                              ADJUSTMENTS    PRO FORMA
                                             ZLAND     ACTIONWARE     EMT         (A)        COMBINED
                                            --------   ----------   -------   -----------    ---------
<S>                                         <C>        <C>          <C>       <C>            <C>
Revenues:
  Franchise revenues......................  $  4,669     $   --     $    --     $            $  4,669
  Product and related services............     1,793      2,102         849                     4,744
                                            --------     ------     -------     -------      --------
Total revenues............................     6,462      2,102         849                     9,413
  Cost of revenues........................     1,200        374         120                     1,694
                                            --------     ------     -------     -------      --------
Gross profit..............................     5,262      1,728         729                     7,719
                                            --------     ------     -------     -------      --------
Operating expenses:
  Research and development................     3,146        924         382                     4,452
  Sales and marketing.....................     9,915        370         153                    10,438
  General and administrative..............     4,449        483         199         453(B)      5,584
  In-process research and development.....     1,304         --          --      (1,304)(C)        --
                                            --------     ------     -------     -------      --------
Total operating expenses..................    18,814      1,777         734        (851)       20,474
                                            --------     ------     -------     -------      --------
Operating loss............................   (13,552)       (49)         (5)        851       (12,755)
Interest expense, net.....................        87         56          (5)                      138
                                            --------     ------     -------     -------      --------
Net loss before income taxes..............   (13,639)      (105)         --         851       (12,893)
Provision for income taxes................         4         --          --                         4
                                            --------     ------     -------     -------      --------
Net loss..................................  $(13,643)    $ (105)    $    --     $   851      $(12,897)
                                            ========     ======     =======     =======      ========
Net loss per share: basic and diluted.....  $  (0.73)                                        $  (0.68)
                                            ========                                         ========
Shares used in per share computations:
  basic and diluted.......................    18,570                                           19,082
                                            ========                                         ========
</TABLE>

- ---------------
(A)  Includes adjustments directly attributable to the acquisitions.

(B)   Reflects the amortization of goodwill and other intangibles of $453
      attributable to the acquisitions, amortized on a straight line basis over
      three to five year periods.

(C)  Reflects the reversal of the in-process research and development charge
     recorded in connection with the acquisition of ActionWare.

                                      F-39
<PAGE>   100

                        ZLAND.COM, INC. AND SUBSIDIARIES

                       VALUATION AND QUALIFYING ACCOUNTS
              FOR THE YEARS ENDED DECEMBER 31, 1997, 1998 AND 1999
                       (IN THOUSANDS, EXCEPT SHARE DATA)

<TABLE>
<CAPTION>
                                                           ADDITIONS
                                             BALANCE AT    CHARGED TO    DEDUCTIONS --
                                             BEGINNING     COSTS AND        AMOUNTS        BALANCE AT
                DESCRIPTION                  OF PERIOD      EXPENSES      WRITTEN OFF     END OF PERIOD
                -----------                  ----------    ----------    -------------    -------------
<S>                                          <C>           <C>           <C>              <C>
Year Ended December 31, 1997:
Allowance for doubtful accounts............     $ --          $ 10           $ --             $ 10
                                                ====          ====           ====             ====
Year Ended December 31, 1998:
Allowance for doubtful accounts............     $ 10          $121           $  6             $125
                                                ====          ====           ====             ====
Year Ended December 31, 1999:
Allowance for doubtful accounts............     $125          $286           $287             $124
                                                ====          ====           ====             ====
</TABLE>

                                       S-1
<PAGE>   101

                [LOGO -- ZLAND.COM e-business for everyone(TM)]
<PAGE>   102

                                    PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS

ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION

     It is estimated that the following expenses will be incurred in connection
with the proposed offering hereunder. All of such expenses will be borne by the
registrant:

<TABLE>
<CAPTION>
                                                              AMOUNT
                                                              -------
<S>                                                           <C>
Securities and Exchange Commission registration fee.........  $13,200
Nasdaq National Market listing fee..........................  $
NASD filing fee.............................................  $ 5,500
Legal fees and expenses.....................................  $
Accounting fees and expenses................................  $
Blue sky qualification fees and expenses (including counsel
  fees).....................................................  $
Transfer agent and registrar fees...........................  $
Printing and engraving expenses.............................  $
Miscellaneous...............................................  $
                                                              -------
          TOTAL.............................................  $
                                                              =======
</TABLE>

     All amounts except the Securities and Exchange Commission registration fee,
the Nasdaq National Market listing fee and the NASD filing fee are estimated.

ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS

     Section 145 of the Delaware General Corporation Law provides that a
corporation may indemnify any person who was or is a party to or is threatened
to be made a party to any threatened, pending or completed action or proceeding,
whether civil, criminal, administrative or investigative, by reason of the fact
that he or she is or was a director, officer, employee or agent of the
corporation or is or was serving at its request in such capacity in another
corporation or business association, against expenses (including attorneys'
fees), judgments, fines and amounts paid in settlement actually and reasonably
incurred by him or her in connection with such action, suit or proceeding if he
or she acted in good faith and in a manner he or she reasonably believed to be
in or not opposed to the best interests of the corporation, and with respect to
any criminal action or proceeding, had no reasonable cause to believe his or her
conduct was unlawful.

     Section 107(b)(7) of the Delaware General Corporation Law permits a
corporation to provide in its certificate of incorporation that a director of
the corporation shall not be personally liable to the corporation or its
shareholders for monetary damages for breach of fiduciary duty as a director,
except for liability (a) for any breach of the director's duty of loyalty to the
corporation or its shareholders, (b) for acts or omissions not in good faith or
which involve intentional misconduct or a knowing violation of law, (c) under
Section 174 of the Delaware General Corporation Law, or (d) for any transaction
from which the director derived an improper personal benefit.

     Article IV of the registrant's second restated certificate of incorporation
provides for the elimination of personal liability for a director for breach of
fiduciary duty as permitted by 102(b)(7) of the Delaware General Corporation
Law. Article VI of the registrant's bylaws provide that the registrant shall
indemnify its directors, officers and employees to the full extent permitted by
Section 145 of the Delaware General Corporation Law.

     The underwriting agreement (filed as Exhibit 1.1 hereto) provides for
indemnification by the underwriters of the registrant and its directors,
officers and controlling persons for certain liabilities arising under the
Securities Act or otherwise.

                                      II-1
<PAGE>   103

ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES

     Since March 1997, we have sold the following unregistered securities:

          (1) Pursuant to the merger of Z Land LLC and Zavada LLC into Z Land
     Acquisition, Inc., we assumed an existing agreement with Technology
     Strategies & Alliances, an independent consultant. Under the agreement, Z
     Land LLC agreed to issue a warrant to purchase 1% of the total number of
     shares of the company outstanding upon the close of our first round of
     equity financing as a transaction fee for providing strategic advisory
     services and assistance in raising capital. Accordingly, in September 1997,
     we issued a warrant to Technology Strategies & Alliances to purchase
     109,300 shares of our common stock at a price of $0.50 per share (the same
     price per share paid by the investors participating in the round).

          (2) In August 1997, we issued and sold 3,334,008 shares of our common
     stock at the then fair market value of $0.05 per share to Grey Fox, Inc. in
     exchange for cancellation of $166,700 owed to Grey Fox by us for unpaid
     consulting fees. In October 1997, we sold 795,566 shares of our common
     stock to Grey Fox for $0.50 per share in exchange for cancellation of an
     outstanding debt of $398,000.

          (3) In August 1997, in connection with the issuance of $306,000 of
     convertible subordinated notes, we issued warrants to fourteen third-party
     lenders to purchase an aggregate of 612,000 shares of common stock for
     $0.05 per share. Pursuant to the terms of the notes, the unpaid principal
     and accrued interest on the notes existing after the closing of a $1
     million equity financing was automatically convertible into shares of
     Series A Preferred Stock. Accordingly, in October 1997, we issued 638,816
     shares of Series A Preferred Stock to the third-party lenders. In addition,
     all warrant holders exercised their warrants to purchase the shares of
     common stock in October 1997.

          (4) Pursuant to our 1997 Stock Plan, we issued an aggregate of 665,992
     shares of common stock on August 12, 1997 for $0.50 per share, as stock
     bonuses to certain employees and directors in lieu of a cash bonus
     otherwise due to each of the employees or directors.

          (5) In September 1997, we issued 2,000,000 shares of our common stock
     to various third-party investors located in Canada, Switzerland and
     Guernsey for $1 million. We also issued two warrants to our Canadian-based
     placement agent in the transaction, CanAccord Capital Corporation, to
     purchase an aggregate of 240,000 shares of our common stock for $0.50 per
     share.

          (6) In October 1997, we issued 100,000 shares of our common stock to
     Patricia Tyson, an employee of the company, in exchange for cancellation of
     our $50,000 indebtedness to Ms. Tyson.

          (7) In December 1997, we issued an aggregate of 200,000 shares of our
     common stock to Solid Technology, Inc., Keith Buck, Craig Jones, James
     Batman, Don Thomson and Vassili Jabin in exchange for the transfer of
     certain intellectual property valued at $100,000.

          (8) In January 1998, we issued a warrant to CanAccord Capital
     Corporation to purchase 40,000 shares of common stock for $0.50 per share
     in connection with a bridge loan of $200,000.

          (9) During the period between February 1998 through April 1998, we
     sold 1,710,000 shares of our common stock for $0.50 per share to investors
     in the United States. We also sold an aggregate of 890,000 shares of common
     stock at the same purchase price to investors located in Canada. In
     connection with this financing, we issued warrants to purchase an aggregate
     of 171,000 shares of our common stock for $0.50 per share to Meridian
     Capital Holdings, Inc., our U.S. placement agent, and its designated
     representatives. In addition, we issued a warrant for the purchase of
     89,000 shares of our common stock for $0.50 per share to CanAccord Capital
     Corporation, our Canadian placement agent.

          (10) In December 1997, we offered a 50% common stock bonus to any
     holder of preferred stock warrants or common stock warrants who agreed to
     exercise some or all of each such holder's respective warrants prior to
     December 31, 1997. As a result, in April 1998, we issued an aggregate of
     128,876 shares of our common stock to three warrant holders who exercised
     their warrants, providing

                                      II-2
<PAGE>   104

     a bonus to each such holder of one share of common stock for every two
     shares of preferred or common stock so exercised by each of the three
     warrant holders.

          (11) In May 1998, we issued a warrant to purchase 75,000 shares of our
     common stock for $1.00 per share to El Camino Resources, Ltd. in connection
     with an equipment lease of which El Camino was lessor. In July 1999, we
     issued another warrant to El Camino to purchase 6,670 shares of common
     stock at an exercise price of $4.50 per share.

          (12) Between December 1998 and April 1999, we issued an aggregate of
     5,685,178 shares of Series B Preferred Stock for $1.00 per share to various
     accredited investors. In the same transaction, we also issued warrants to
     purchase 5,685,178 shares of our common stock at a price equal to the
     initial public offering price. In connection with this transaction, we
     issued warrants to purchase 435,000 shares of our common stock for $1.00
     per share to nine persons or entities as commissions.

          (13) Between July 1998 and November 1998, we issued $1.2 million of
     convertible bridge notes to various accredited investors. In connection
     with this transaction, we issued warrants to purchase 610,100 shares of our
     common stock for $1.00 per share. Upon conversion of certain of these notes
     in March 1999, we issued an aggregate of 470,646 shares of Series B
     Preferred Stock and warrants to purchase an aggregate of 470,646 shares of
     our common stock at the initial public offering price.

          (14) In October 1999, we issued two warrants to purchase up to an
     aggregate of 40,000 shares of common stock at $4.50 per share to two
     parties in connection with an agreement with Web Connect.

          (15) In November 1999, we issued an aggregate of 85,000 shares of our
     common stock, valued at $4.50 per share, to security holders of Emerging
     Market Technologies, Inc.

          (16) In December 1999, we issued an aggregate of 475,000 shares of our
     common stock, valued at $4.50 per share, to security holders of Appintec
     Corp., dba ActionWare, in connection with our acquisition of ActionWare.

          (17) In December 1999 and January 2000, in connection with a financing
     for $20.8 million, we issued an aggregate of 3,777,778 shares of Series C
     Preferred Stock to accredited investors for $4.50 per share, and issued an
     aggregate of 607,456 shares of our common stock to accredited investors for
     $4.50 per share.

          (18) In December 1999 and January 2000, pursuant to an incentive
     program for certain of our franchisees, we issued an aggregate of 88,000
     shares of our common stock at a value of $4.50 per share.

          (19) In December 1999 and January 2000, we issued an aggregate of
     133,660 shares of our common stock to certain individuals in connection
     with an agreement with HotNet.

          (20) In connection with certain equipment lease agreements, we issued
     warrants to LINC Capital, MicroTech Leasing Corp. and Infuzion Capital.com
     to purchase an aggregate of 21,110 shares of our common stock at an
     exercise price of $4.50 per share.

          (21) In January 2000, we issued an aggregate of 322,222 shares of our
     common stock, valued at $4.50 per share, to the sole security holder of
     Central Technologies, Inc. in connection with our acquisition of
     substantially all of the assets used in that company's business.

          (22) In January 2000, we issued a total of 80,000 shares of our common
     stock, at a value of $4.50 per share, pursuant to an incentive program with
     our original franchises.

          (23) Pursuant to our Second Amended and Restated 1997 Stock Plan, we
     have granted options to purchase an aggregate of 6,877,450 shares of common
     stock to our employees, directors, consultants and franchisees. We have
     granted to our executive officers options to purchase an aggregate of
     6,065,200 shares of common stock. During the period between December 11,
     1996 and April 16, 1999, all options granted, consisting of a total of
     3,405,900 shares, had an exercise price of

                                      II-3
<PAGE>   105

     $0.50. Between April 29, 1999 and March 15, 2000, we granted options to
     purchase an aggregate of 9,508,135 shares exercisable at $4.50 per share.
     During December 1999, we granted options to purchase 2,870 shares of common
     stock at $1.305 and 25,744 options to purchase common stock at $3.26 in
     connection with the acquisitions of Emerging Market Technologies, Inc. and
     Appintec Corp., dba ActionWare, respectively.

          (24) Between December 1997 and March 15, 2000, we granted stock
     purchase rights under our Second Amended and Restated 1997 Stock Plan to
     our employees, directors and consultants. Of these, 1,391,184 shares of
     common stock were purchased for $0.50 per share prior to April 12, 1999,
     and 112,008 shares of common stock were purchased for $4.50 per share
     thereafter.

          (25) In March 2000, we sold 250,000 shares of common stock to two
     strategic partners for $6.00 per share.

     There were no underwriters for any of the transactions described above.

     None of the foregoing transactions involved any public offering. The
issuance of securities described in paragraphs (2), (3), (7), (9) and (11)-(22)
and (25) were deemed to be exempt from the registration requirements of the
Securities Act by virtue of Section 4(2) thereof or Regulation D promulgated
thereunder. There was no general solicitation by us or any of our officers or
directors in connection with the sale of any of these securities, and we believe
that each acquirer qualified as an accredited investor, as such term is defined
in Rule 501 of the Securities Act. In addition, the recipients of securities in
each such transaction represented their intention to acquire the securities for
investment only and not with a view to or for sale in connection with any
distribution thereof, and appropriate legends were affixed to the share
certificates and other instruments issued in such transactions. Prior to each
issuance of securities, each recipient had access to the kind of information
regarding the company that would have been disclosed had the securities been
registered under the Securities Act.

     The sales of securities outside of the United States described in
paragraphs (5) and (8) were conducted under the exemption from registration
provided by Regulation S of the Securities Act. We did no engage in any directed
selling efforts in the United States and the offer and sale of the securities
was made only to persons located outside of the United States in offshore
transactions.

     The sales of securities described in paragraphs (1) and (6) were conducted
under the exemption from registration provided by Section 3(a)(11) of the
Securities Act. We offered and sold the securities only to residents of the
State of California, our state of incorporation at the time of issuance.

     The sale of securities described in paragraph (10) was conducted under the
exemption from registration provided by Section 3(a)(9) of the Securities Act.
The offer of securities was made only to existing security holders of the
company and no commission or other remuneration was paid or given directly or
indirectly to any party for soliciting the exchange of company securities.

     The issuances of securities under our Second Amended and Restated 1997
Stock Option Plan described in paragraphs (4), (23) and (24) were exempt from
registration pursuant to Rule 701 of the Securities Act as an offer and sale of
securities under a compensatory benefit plan between us and our employees,
directors, consultants and franchisees at a time when we were not required to
report under the Securities Exchange Act of 1934. In addition, all stock options
granted to franchisees in reliance on the exemption provided by Rule 701 were
made prior to the amendments to Rule 701 effected on April 7, 1999. The
issuances of securities to our executive officers and to certain of our
franchisees described in paragraph (23) were exempt from registration under
Section 4(2) of the Securities Act, as discussed above.

ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

     (a) EXHIBITS.

<TABLE>
<CAPTION>
EXHIBIT
NUMBER                            DESCRIPTION
- -------                           -----------
<C>       <S>
 1.1      Form of Underwriting Agreement+
 3.1      Second Restated Certificate of Incorporation of the
          Registrant*
</TABLE>

                                      II-4
<PAGE>   106

<TABLE>
<CAPTION>
EXHIBIT
NUMBER                            DESCRIPTION
- -------                           -----------
<C>       <S>
 3.2      Form of Certificate of Designation of Series A Junior
          Participating Preferred Stock*
 3.3      Bylaws of the Registrant*
 4.1      Specimen Stock Certificate+
 4.2      Form of Rights Agreement*
 5.1      Opinion of Rutan & Tucker, LLP+
10.1      Second Amended and Restated 1997 Stock Plan*
10.2      Form of Second Amended and Restated 1997 Stock Plan Stock
          Option Agreement*
10.3      Form of Second Amended and Restated 1997 Stock Plan Notice
          of Grant of Stock Purchase Right and Restricted Stock
          Purchase Agreement*
10.4      Form of Indemnification Agreement*
10.5      Deferred Compensation Agreement dated December 27, 1999
          between the Registrant and John Veenstra*
10.6      Lease dated February 26, 1999 between the Registrant and
          CarrAmerica Realty Corporation, First Amendment thereto
          dated July 21, 1999 and Second Amendment thereto dated as of
          January 11, 2000*
10.7      Master Services Agreement dated December 28, 1999 between
          the Registrant and Exodus Communications, Inc.*
10.8      Wholesale Service Agreement dated June 13, 1997 between the
          Registrant and Solid Technology, Inc.*
10.9      Agreement to Purchase Franchise Territories dated November
          29, 1999 between the Registrant and Dorado Resources Corp.*
10.10     Operating Assistance Agreement dated November 30, 1999
          between the Registrant and Dorado Resources Corp.*
10.11     Form of Business Program Franchise Agreement (U.S.)*
10.12     Form of Business Program Franchise Agreement (Canada)*
10.13     Form of Business Program Franchise Agreement (Germany)*
10.14     Form of Franchise and Agency Agreement (Australia)*
10.15     Employment Agreement dated July 8, 1999 between the
          Registrant and John Veenstra*
10.16     Employment Agreement dated May 20, 1999 between the
          Registrant and Glenn E. Abood*
10.17     Employment Agreement dated December 1, 1999 between the
          Registrant and Joan Nagelkirk*
10.18     Employment Agreement dated December 1, 1999 between the
          Registrant and Gregg Amber*
10.19     Consulting Agreement dated August 30, 1999 between the
          Registrant and Jack Harding*
21.1      Subsidiaries*
23.1      Consent of PricewaterhouseCoopers LLP*
23.2      Consent of KPMG LLP*
23.3      Consent of KPMG LLP*
27.1      Financial Data Schedule*
</TABLE>

- ---------------
* Filed herewith.

+ To be filed by a subsequent amendment.

     (b) FINANCIAL STATEMENT SCHEDULES.

     The following financial statement schedules are filed herewith:

        Report of Independent Public Accountants

        Schedule II -- Valuation and qualifying accounts

     Other schedules have been omitted because of the absence of conditions
under which they are required or because the required information is included in
the financial statements or notes thereto.

                                      II-5
<PAGE>   107

ITEM 17. UNDERTAKINGS

     The registrant hereby undertakes:

          (1) For purposes of determining any liability under the Securities Act
     of 1933, the information omitted from the form of prospectus filed as part
     of this registration statement in reliance upon Rule 430A and contained in
     the form of prospectus filed by the registrant pursuant to Rule 424(b)(1)
     or (4) or 497(h) under the Securities Act of 1933 shall be deemed to be
     part of this registration statement as of the time it was declared
     effective.

          (2) For purposes of determining any liability under the Securities Act
     of 1933, each post-effective amendment that contains a form of prospectus
     shall be deemed to be a new registration statement relating to the
     securities offered therein, and the offering of such securities at that
     time shall be deemed to be the initial bona fide offering thereof.

     Insofar as indemnification for liabilities arising under the Securities Act
of 1933 may be permitted to directors, officers and controlling persons of the
registrant pursuant to the provisions described under Item 14 above, or
otherwise, the registrant has been advised that in the opinion of the Securities
and Exchange Commission such indemnification is against public policy as
expressed in the Act and is, therefore, unenforceable. In the event that a claim
for indemnification against such liabilities (other than the payment by the
registrant of expenses incurred or paid by a director, officer or controlling
person of the registrant in the successful defense of any action, suit or
proceeding) is asserted by a director, officer or controlling person in
connection with the securities being registered, the registrant will, unless in
the opinion of its counsel the matter has been settled by controlling precedent,
submit to a court of appropriate jurisdiction the question of whether such
indemnification by it is against public policy as expressed in the Act and will
be governed by the final adjudication of such issue.

                                      II-6
<PAGE>   108

                                   SIGNATURES

     Pursuant to the requirements of the Securities Act of 1933, the registrant
has duly caused this registration statement to be signed on its behalf by the
undersigned, thereunto duly authorized, in the City of Aliso Viejo, California,
on March 28, 2000.

                                          By:     /s/ JOHN W. VEENSTRA
                                            ------------------------------------
                                                      John W. Veenstra
                                                  Chief Executive Officer

                               POWER OF ATTORNEY

     Each person whose signature appears below constitutes and appoints Glenn E.
Abood, Joan Nagelkirk and Gregg Amber his true and lawful attorneys-in-fact and
for him and in his name, place and stead, at any and all capacities, to sign any
and all amendments (including post-effective amendments) to this registration
statement, or any registration statement for the same offering that is to be
effective upon filing pursuant to Rule 462(b) under the Securities Act of 1933,
as amended, and to file the same, with all exhibits thereto, with the Securities
and Exchange Commission, granting unto said attorneys-in-fact and agents full
power and authority to do and perform each and every act and thing requisite and
necessary in connection with such matters and hereby ratifying and confirming
that each of said attorneys-in-fact and agents, acting alone, or his substitute
or substitutes, may lawfully do or cause to be done by virtue hereof.

     In accordance with the requirements of the Securities Act of 1933, this
registration statement was signed by the following persons in the capacities and
on the dates stated.

<TABLE>
<CAPTION>
                       NAME                                     TITLE                      DATE
                       ----                                     -----                      ----
<S>                                                  <C>                             <C>
/s/ JOHN W. VEENSTRA                                 Chief Executive Officer and     March 28, 2000
- ---------------------------------------------------      Director (Principal
John W. Veenstra                                          Executive Officer)

/s/ KEVIN PALATNIK                                     Chief Financial Officer       March 28, 2000
- ---------------------------------------------------     (Principal Accounting
Kevin Palatnik                                                 Officer)

/s/ JOAN NAGELKIRK                                             Director              March 28, 2000
- ---------------------------------------------------
Joan Nagelkirk

/s/ HANS SEVERIENS                                             Director              March 28, 2000
- ---------------------------------------------------
Hans Severiens

/s/ SIDNEY JANSMA, JR.                                         Director              March 28, 2000
- ---------------------------------------------------
Sidney Jansma, Jr.

/s/ JACK HARDING                                               Director              March 28, 2000
- ---------------------------------------------------
Jack Harding

/s/ THOMAS GLASGOW, JR.                                        Director              March 28, 2000
- ---------------------------------------------------
Thomas Glasgow, Jr.

/s/ WOLFGANG HANRIEDER                                         Director              March 28, 2000
- ---------------------------------------------------
Wolfgang Hanrieder
</TABLE>

                                      II-7
<PAGE>   109

                                 EXHIBIT INDEX

<TABLE>
<CAPTION>
EXHIBIT
NUMBER                           DESCRIPTION
- -------                          -----------
<S>      <C>
 1.1     Form of Underwriting Agreement+
 3.1     Second Restated Certificate of Incorporation of the
         Registrant*
 3.2     Form of Certificate of Designation of Series A Junior
         Participating Preferred Stock*
 3.3     Bylaws of the Registrant*
 4.1     Specimen Stock Certificate+
 4.2     Form of Rights Agreement*
 5.1     Opinion of Rutan & Tucker, LLP+
10.1     Second Amended and Restated 1997 Stock Plan*
10.2     Form of Second Amended and Restated 1997 Stock Plan Stock
         Option Agreement*
10.3     Form of Second Amended and Restated 1997 Stock Plan Notice
         of Grant of Stock Purchase Right and Restricted Stock
         Purchase Agreement*
10.4     Form of Indemnification Agreement*
10.5     Deferred Compensation Agreement dated December 27, 1999
         between the Registrant and John Veenstra*
10.6     Lease dated February 26, 1999 between the Registrant and
         CarrAmerica Realty Corporation, First Amendment thereto
         dated July 21, 1999 and Second Amendment thereto dated as of
         January 11, 2000*
10.7     Master Services Agreement dated December 28, 1999 between
         the Registrant and Exodus Communications, Inc.*
10.8     Wholesale Service Agreement dated June 13, 1997 between the
         Registrant and Solid Technology, Inc.*
10.9     Agreement to Purchase Franchise Territories dated November
         29, 1999 between the Registrant and Dorado Resources Corp.*
10.10    Operating Assistance Agreement dated November 30, 1999
         between the Registrant and Dorado Resources Corp.*
10.11    Form of Business Program Franchise Agreement (U.S.)*
10.12    Form of Business Program Franchise Agreement (Canada)*
10.13    Form of Business Program Franchise Agreement (Germany)*
10.14    Form of Franchise and Agency Agreement (Australia)*
10.15    Employment Agreement dated July 8, 1999 between the
         Registrant and John Veenstra*
10.16    Employment Agreement dated May 20, 1999 between the
         Registrant and Glenn E. Abood*
10.17    Employment Agreement dated December 1, 1999 between the
         Registrant and Joan Nagelkirk*
10.18    Employment Agreement dated December 1, 1999 between the
         Registrant and Gregg Amber*
10.19    Consulting Agreement dated August 30, 1999 between the
         Registrant and Jack Harding*
21.1     Subsidiaries*
23.1     Consent of PricewaterhouseCoopers LLP*
23.2     Consent of KPMG LLP*
23.3     Consent of KPMG LLP*
27.1     Financial Data Schedule*
</TABLE>

- ---------------
* Filed herewith.

+ To be filed by a subsequent amendment.

<PAGE>   1
                                                                     EXHIBIT 3.1



                  SECOND RESTATED CERTIFICATE OF INCORPORATION

                                       OF

                                   ZLAND, INC.



        ZLand, Inc., a corporation organized and existing under the laws of the
State of Delaware (the "Corporation"), hereby certifies as follows:

        1. The present name of the Corporation is ZLand., Inc. ZLand, Inc. was
originally incorporated under the name ZLand, Inc., and the original Certificate
of Incorporation of the Corporation was filed with the Secretary of State of the
State of Delaware on July 29, 1999.

        2. This Second Restated Certificate of Incorporation was duly adopted in
accordance with Sections 228, 242 and 245 of the General Corporation Law of the
State of Delaware and restates, integrates and further amends the provisions of
the Restated Certificate of Incorporation of the Corporation.

        3. The text of the Restated Certificate of Incorporation as heretofore
amended or supplemented is hereby restated and further amended to read in its
entirety as follows:

                                        I

        1.1 Name. The name of the Corporation is ZLand.com, Inc.

        1.2 Purpose and Duration. The purpose of the Corporation is to engage in
any lawful act or activity for which corporations may now or hereafter be
organized under the General Corporation Law of the State of Delaware. The
Corporation is to have perpetual existence.

                                       II

        2.1 Registered Office and Agent. The address of the Corporation's
registered office in the State of Delaware is 1013 Centre Road, Wilmington, New
Castle County, Delaware 19805-1297. The registered agent for service of process
at that address is Corporation Service Company.

        2.2 Directors. The number of directors which shall constitute the whole
Board of Directors of the Corporation (the "Board of Directors") shall be fixed
by or in the manner provided in the Bylaws of the Corporation. Directors need
not be elected by written ballot.

        2.3 Changes to Certificate of Incorporation and Bylaws. The Corporation
reserves the right to amend, alter, change or repeal any provision contained in
this Certificate of Incorporation, in the manner now or hereafter prescribed by
statute, and all rights conferred upon stockholders herein are granted subject
to this reservation. In furtherance and not in limitation of the powers
conferred by statute, the Board of Directors is expressly authorized to make,
alter, amend or repeal the Bylaws of the Corporation.


<PAGE>   2

                                       III

        3.1 General. The authorized capital stock of the Corporation is as
follows:

               3.1.1 Number and Class. The Corporation is authorized to issue
two classes of shares, designated "Common Stock" and "Preferred Stock." The
total number of shares which the Corporation shall have authority to issue is
120,000,000, of which 100,000,000 shares shall be Common Stock, $.01 par value
per share, and 20,000,000 shares shall be Preferred Stock, $.01 par value per
share. Of the 20,000,000 shares designated as Preferred Stock, 2,220,000 shares
shall be designated as "Series A Preferred Stock" (the "Series A Preferred"),
and shall have the rights, preferences, privileges and restrictions specified in
Section 3.2 below, 7,823,740 shares shall be designated as "Series B Preferred
Stock" (the "Series B Preferred"), and shall have the rights, preferences,
privileges and restrictions specified in Section 3.3 below, and 3,333,333 shall
be designated as "Series C Preferred Stock" (the "Series C Preferred"), and
shall have the rights, preferences, privileges and restrictions specified in
Section 3.4 below. Upon the amendment of this Section 3.1.1 to read as herein
set forth, each outstanding share of Common Stock, Series A Preferred and Series
B Preferred is split up and converted into 2 fully paid and nonassessable shares
of Common Stock, Series A Preferred or Series B Preferred, as the case may be;
provided, however, that any fractional shares resulting from such split up and
conversion shall be rounded to the nearest whole.

               3.1.2 Rank. The Series A Preferred, the Series B Preferred and
the Series C Preferred shall rank (i) senior to the Common Stock of the
Corporation as to payment of dividends and distribution of assets upon
liquidation, dissolution or winding up of the Corporation, whether voluntary or
involuntary, (ii) on a parity with one another as to payment of dividends and
distribution of assets upon liquidation, dissolution or winding up of the
Corporation, whether voluntary or involuntary, and (iii) on a parity with or
senior to any additional series of Preferred Stock of any class which the Board
of Directors or the stockholders may from time to time authorize, both as to
payment of dividends and as to distributions of assets upon liquidation,
dissolution or winding up of the Corporation, whether voluntary or involuntary.

               3.1.3 Undesignated Preferred Stock. The remaining 6,622,927
shares of the shares designated as Preferred Stock may be issued in one or more
series. The Board of Directors is hereby authorized, subject to any limitations
prescribed by the laws of the State of Delaware, (i) to determine or alter the
rights, preferences, privileges and restrictions granted to or imposed upon any
wholly unissued series of Preferred Stock consistent with the limitations of
this Certificate of Incorporation, (ii) to fix the number of shares comprising
any such series and the designation thereof, within the limits and restrictions
stated in any resolution or resolutions of the Board of Directors originally
fixing the number of shares constituting any series, and (iii) to increase or
decrease the number of shares of any such series subsequent to the issuance of
shares of that series (but not below the number of shares of such series then
outstanding plus the number of shares reserved for issuance upon the exercise of
outstanding options, rights or warrants or the conversion of any outstanding
securities issued by the Corporation into shares of such series).

        3.2 Series A Preferred. A statement of the rights, preferences,
privileges and restrictions granted to or imposed on the Series A Preferred and
the holders thereof is as follows:



                                      -2-
<PAGE>   3

               3.2.1 Dividends. The holders of Series A Preferred shall have
dividend rights as follows:

                      (a) The holders of the Series A Preferred, on a pari passu
basis with the holders of shares of any class or series of the Corporation's
capital stock ranking, as to dividends, on a parity ("Parity Dividend Stock")
with the Series A Preferred, shall be entitled to receive, out of any funds
legally available therefor, dividends at the rate of $.02425 per share, per
annum, payable in preference and priority to any payment of any dividend on
Common Stock or shares of any other class or series of the Corporation's capital
stock ranking, as to dividends, junior to the Series A Preferred, when and as
declared by the Board of Directors. The right to such dividends on the Series A
Preferred shall not be cumulative, and no right shall accrue to holders of
Series A Preferred by reason of the fact that dividends on such shares are not
declared or paid in any prior year. After payment of such dividends to the
holders of the Series A Preferred and any Parity Dividend Stock, any additional
dividends declared shall be distributed among holders of shares of any other
class or series of the Corporation's capital stock ranking, as to dividends,
senior to Common Stock, in accordance with the terms of such class or series,
and finally among all holders of Series A Preferred, Parity Dividend Stock,
Common Stock and shares of any other class or series of the Corporation's
capital stock having dividend rights, pro rata as if all shares of Series A
Preferred, Parity Dividend Stock and shares of such other class or series of the
Corporation's capital stock that are convertible into or exchangeable for shares
of Common Stock had been converted into or exchanged for Common Stock at such
time and the dividends were being distributed in equal shares among all shares
of Common Stock that would be outstanding in such case.

                      (b) No dividends shall be paid or declared and set apart
for payment on any Parity Dividend Stock for any period unless all accrued but
unpaid dividends have been, or contemporaneously are, paid or declared and set
apart for such payment on the Series A Preferred. No full dividends shall be
paid or declared and set apart for payment on the Series A Preferred for any
period, no purchase, redemption or other acquisition of Parity Dividend Stock
shall be made and no monies shall be paid or made available for a sinking fund
for the purchase, redemption or other acquisition of any Series A Preferred or
any Parity Dividend Stock unless all accrued but unpaid dividends have been, or
contemporaneously are, paid or declared and set apart for payment on the Parity
Dividend Stock for all dividend periods terminating on or prior to the date of
payment of such dividends. When dividends are not paid in full upon the Series A
Preferred and the Parity Dividend Stock, all dividends paid or declared and set
apart for payment upon shares of Series A Preferred and Parity Dividend Stock
shall be paid or declared and set apart for payment pro rata, so that the amount
of dividends paid or declared and set apart for payment per share on the Series
A Preferred and the Parity Dividend Stock shall in all cases bear to each other
the same ratio that accrued and unpaid dividends per share on the shares of
Series A Preferred and the Parity Dividend Stock bear to each other.

                      (c) If the Corporation has declared but unpaid dividends
outstanding immediately prior to, and in the event of, a conversion of the
Series A Preferred (as provided in Section 3.2.3), the Corporation shall,
subject to the availability of funds from which such dividends may lawfully be
paid, at the option of each holder, pay in cash to each holder of Series A
Preferred subject to conversion the full amount of any such dividends or allow
such dividends



                                      -3-
<PAGE>   4

to be converted into Common Stock in accordance with, and pursuant to the terms
specified in, Section 3.2.3.

               3.2.2 Liquidation Preference. The holders of Series A Preferred
shall have a liquidation preference as follows:

                      (a) Relative Preferences. Upon any liquidation,
dissolution or winding up of the Corporation, either voluntary or involuntary,
the holders of the Series A Preferred shall be entitled to receive, on a pari
passu basis with holders of any other class or series of the Corporation's
capital stock having parity as to liquidation rights ("Parity Liquidation
Stock") with the Series A Preferred and prior and in preference to any
distribution of any of the assets or surplus funds of the Corporation to the
holders of the Common Stock or shares of any other class or series of the
Corporation's capital stock ranking, as to liquidation rights, junior to the
Series A Preferred, by reason of their ownership thereof, the amount of $.485
per share (as adjusted for stock splits, stock dividends, recapitalizations and
the like) for each share of Series A Preferred then held by them plus an amount
equal to all declared but unpaid dividends on such shares of Series A Preferred.
If, upon occurrence of such event, the assets and funds thus distributed among
the holders of the Series A Preferred and the Parity Liquidation Stock are
insufficient to permit the payment to the holders of the Series A Preferred the
full preferential amounts to which they are entitled pursuant to this Section
3.2.2(a), then the entire assets and funds of the Corporation legally available
for distribution shall be distributed ratably among the holders of the Series A
Preferred and the Parity Liquidation Stock in proportion to the full liquidation
preference to which such holder is entitled.

                      (b) Distribution. After payment has been made to the
holders of the Series A Preferred and the Parity Liquidation Stock of the
respective amounts to which they shall be entitled as provided in Section
3.2.2(a) above, the remaining assets of the Corporation available for
distribution to stockholders shall be distributed among holders of shares of any
other class or series of the Corporation's capital stock ranking, as to
liquidation rights, senior to the Common Stock, in accordance with the terms of
such class or series, and finally among the holders of Series A Preferred,
Parity Liquidation Stock, Common Stock and shares of any other class or series
of the Corporation's capital stock having liquidation rights, pro rata as if all
shares of Series A Preferred, Parity Liquidation Stock and shares of such other
class or series of the Corporation's capital stock that are convertible into or
exchangeable for shares of Common Stock had been converted into or exchanged for
Common Stock at such time and such assets were being distributed in equal shares
among all shares of Common Stock that would be outstanding in such case.

               3.2.3 Conversion. The holders of the Series A Preferred shall
have conversion rights as follows:

                      (a) Right to Convert. Each share of Series A Preferred
shall be convertible, at the option of the holder thereof, at any time after the
issuance of such share, into such number of fully paid and nonassessable shares
of Common Stock as is determined by dividing $.485 by the then applicable Series
A Conversion Price (as defined below), determined as hereinafter provided. The
price at which shares of Common Stock shall be deliverable upon conversion of
the Series A Preferred (the "Series A Conversion Price") shall initially be
$.485



                                      -4-
<PAGE>   5

per share of Common Stock. Such initial Series A Conversion Price shall be
subject to adjustment as hereinafter provided.

                      (b) Automatic Conversion. Each share of Series A Preferred
shall automatically be converted into shares of Common Stock at the then
effective Series A Conversion Price, as applicable, (i) upon the effectiveness
of a firm commitment underwritten public offering pursuant to an effective
registration statement under the Securities Act of 1933, as amended, covering
the offer and sale of Common Stock for the account of the Corporation to the
public at a price per share of at least $1.50 (as adjusted for stock splits,
reverse stock splits and the like) and an aggregate offering price to the public
of not less than $5,000,000, (ii) upon the affirmative vote of the holders of a
majority of the shares of Series A Preferred, voting as a single class,
outstanding at the time of such vote or (iii) upon the closing of an
underwritten public offering pursuant to approval of an application to list the
Corporation's Common Stock on the Neuer Markt of the Frankfurt Stock Exchange.
In the event of a public offering described in clauses (i) or (iii) of the
preceding sentence, the person(s) entitled to receive the Common Stock issuable
upon such conversion of Series A Preferred shall not be deemed to have converted
such Series A Preferred until immediately prior to the closing of such public
offering.

                      (c) Mechanics of Conversion. No fractional shares of
Common Stock shall be issued upon conversion of Series A Preferred. In lieu of
any fractional share to which a holder would otherwise be entitled, the
Corporation shall pay cash equal to such fraction multiplied by the per share
fair market value of the Common Stock as determined by the Board of Directors.
Before any holder of Series A Preferred shall be entitled to convert the same
into full shares of Common Stock, he shall surrender the certificate or
certificates therefor, duly endorsed, at the office of the Corporation or of any
transfer agent for the Series A Preferred, and shall give written notice to the
Corporation at such office that he elects to convert the same. Such notice shall
also state whether the holder elects, pursuant to Section 3.2.1, to receive
declared but unpaid dividends on the Series A Preferred proposed to be converted
in cash, or to convert such dividends into shares of Common Stock at their fair
market value as determined by the Board of Directors. The Corporation shall, as
soon as practicable thereafter, issue and deliver at such office to such holder
of Series A Preferred, a certificate or certificates for the number of shares of
Common Stock to which he shall be entitled as aforesaid and a check payable to
the holder in the amount of any cash amounts payable as the result of a
conversion into a fractional share of Common Stock, and any declared but unpaid
dividends on the converted Series A Preferred which the holder elected to
receive in cash. Such conversion shall be deemed to have been made immediately
prior to the close of business on the date of such surrender of the shares of
Series A Preferred to be converted, and the person or persons entitled to
receive the shares of Common Stock issuable upon such conversion shall be
treated for all purposes as the record holder or holders of such shares of
Common Stock on such date. If the conversion is in connection with an
underwritten public offering of securities as described in clauses (i) or (iii)
of the preceding paragraph, the conversion shall be conditioned upon the closing
of such public offering, in which event the person(s) entitled to receive the
Common Stock issuable upon such conversion of the Series A Preferred shall not
be deemed to have converted such Series A Preferred until immediately prior to
such closing.



                                      -5-
<PAGE>   6

                      (d) Adjustments to Series A Conversion Price for Diluting
Issues.

                             (i) Special Definitions. For purposes of this
Section 3.2.3 and Section 3.3.3, the following definitions shall apply.

                                    (1) "Options" shall mean rights, options or
warrants to subscribe for, purchase or otherwise acquire either Common Stock or
Convertible Securities.

                                    (2) "Convertible Securities" shall mean any
evidences of indebtedness, shares (other than Common Stock, the Series A
Preferred and the Series B Preferred) or other securities convertible into or
exchangeable for Common Stock.

                                    (3) "Series A Original Issue Date" shall
mean the date on which the first share of Series A Preferred was first issued by
the Corporation's predecessor, ZLand, Inc., a California corporation ("ZLand
California").

                                    (4) "Series B Original Issue Date" means the
date on which the first share of Series B Preferred was first issued by ZLand
California.

                                    (5) "Additional Shares of Common Stock"
shall mean all shares of Common Stock issued (or, pursuant to Section
3.2.3(d)(iii) or 3.3.3(d)(iii), deemed to be issued) by the Corporation or ZLand
California other than shares of Common Stock issued or issuable:

                                            (A) upon conversion of shares of the
Series A Preferred or the Series B Preferred;

                                            (B) to officers or employees or
directors of, or consultants to, the Corporation or ZLand California pursuant to
a stock grant, option plan or purchase plan or other employee stock incentive
program (collectively, the "Plans") approved by the Board of Directors of such
company;

                                            (C) as a dividend or distribution on
the Series A Preferred or the Series B Preferred;

                                            (D) upon exercise or conversion of
warrants to purchase shares of stock of the Corporation or ZLand California
issued in connection with equipment lease financing transactions, bank financing
transactions or real estate leasing transactions approved by the Board of
Directors of such company, where the issuance of such warrants is not
principally for the purpose of raising additional equity capital for such
company;

                                            (E) upon exercise of warrants issued
by ZLand California in connection with the Series B Preferred, of existing
warrants issued by ZLand California to purchase up to 724,300 shares of Common
Stock, of existing warrants issued by ZLand California to purchase up to 328,330
shares of Series A Preferred and of existing warrants issued by ZLand California
to purchase up to 449,640 shares of Series B Preferred, and upon



                                      -6-
<PAGE>   7

conversion of convertible notes issued by ZLand California convertible into up
to 899,280 shares of Series B Preferred;

                                            (F) by way of dividend or other
distribution on shares of Common Stock excluded from the definition of
Additional Shares of Common Stock by the foregoing clauses (A), (B), (C), (D)
and (E) or on shares of Common Stock so excluded; and

                                            (G) pursuant to any transaction
effective after the Series A Original Issue Date or Series B Original Issue
Date, as the case may be, and with respect to which the holders of a majority of
the then outstanding Series A Preferred or the Series B Preferred, as the case
may be, consent in writing to the waiver of the adjustment provision of this
Section 3.2.3(d)(i)(5).

                             (ii) No Adjustment of Series A Conversion Price. No
adjustment in the Series A Conversion Price shall be made in respect of the
issuance of Additional Shares of Common Stock unless the consideration per share
for an Additional Share of Common Stock issued or deemed to be issued by the
Corporation or ZLand California is less than the Series A Conversion Price in
effect on the date of, and immediately prior to such issue. No adjustment in the
Series A Conversion Price pursuant to Section 3.2.3(d)(iv) shall be made as a
result of any stock dividend or subdivision which causes an adjustment in the
Series A Conversion Price pursuant to Section 3.2.3(e).

                             (iii) Deemed Issue of Additional Shares of Common
Stock. Subject to Section 3.2.3(d)(i)(5), if the Corporation at any time or from
time to time after the Series A Original Issue Date issues any Options or
Convertible Securities or fixes a record date for the determination of holders
of any class of securities entitled to receive any such Options or Convertible
Securities, then the maximum number of shares (as set forth in the instrument
relating thereto without regard to any provisions contained therein for a
subsequent adjustment of such number) of Common Stock issuable upon the exercise
of such Options or, in the case of Convertible Securities and Options therefor,
the conversion or exchange of such Convertible Securities, shall be deemed to be
Additional Shares of Common Stock issued as of the time of such issue or, in
case such a record date shall have been fixed, as of the close of business on
such record date, provided that Additional Shares of Common Stock shall not be
deemed to have been issued with respect to the Series A Preferred unless the
consideration per share (determined pursuant to Section 3.2.3(d)(v)) of such
Additional Shares of Common Stock would be less than the Series A Conversion
Price in effect on the date of and immediately prior to such issue, or such
record date, as the case may be, and provided further that in any case in which
Additional Shares of Common Stock are deemed to be issued:

                                            (A) no further adjustment in the
Series A Conversion Price shall be made upon the subsequent issue of Convertible
Securities or shares of Common Stock upon the exercise of such Options or
conversion or exchange of such Convertible Securities;

                                            (B) if such Options or Convertible
Securities by their terms provide, with the passage of time or otherwise, for
any increase or decrease in the


                                      -7-
<PAGE>   8


consideration payable to the Corporation, or increase or decrease in the number
of shares of Common Stock issuable, upon the exercise, conversion or exchange
thereof, the Series A Conversion Price, computed upon the original issue thereof
(or upon the occurrence of a record date with respect thereto), and any
subsequent adjustments based thereon, shall, upon any such increase or decrease
becoming effective, be recomputed to reflect such increase or decrease insofar
as it affects such Options or the rights of conversion or exchange under such
Convertible Securities; and

                                            (C) on the expiration or
cancellation of any Options or the termination of the right to convert or
exchange any Convertible Securities which have not been exercised, if the Series
A Conversion Price has been adjusted upon the original issuance thereof or has
been subsequently adjusted pursuant to clause (B) above, the Series A Conversion
Price shall be recomputed as if:

                                                   (1) in the case of
Convertible Securities or Options to purchase Common Stock, the only Additional
Shares of Common Stock issued were shares of Common Stock, if any, actually
issued upon the exercise of such Options or the conversion or exchange of such
Convertible Securities, and the consideration received therefor was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration actually received by
the Corporation upon such exercise, or for the issue of all such Convertible
Securities which were actually converted or exchanged plus the consideration
actually received by the Corporation upon such conversion or exchange, if any,
and

                                                   (2) in the case of Options to
purchase Convertible Securities, only the Convertible Securities, if any,
actually issued upon the exercise thereof were issued at the time of issue of
such Options and the consideration received by the Corporation for the
Additional Shares of Common Stock deemed to have been then issued was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration deemed to have been
received by the Corporation upon the issue of the Convertible Securities with
respect to which such Options were actually exercised;

                                            (D) no readjustment pursuant to
clauses (B) and (C) above shall have the effect of increasing the Series A
Conversion Price to an amount which exceeds the lower of (i) the Series A
Conversion Price on the original adjustment date, or (ii) the Series A
Conversion Price that would have resulted from any issuance of Additional Shares
of Common Stock between the original adjustment date and such readjustment date.

                             (iv) Adjustment of Series A Conversion Price of
Series A Preferred Upon Issuance of Additional Shares of Common Stock. If after
the Series A Original Issue Date Additional Shares of Common Stock (including
Additional Shares of Common Stock deemed to be issued pursuant to Section
3.2.3(d)(iii)) are issued without consideration or for a consideration per share
less than the Series A Conversion Price in effect on the date of and immediately
prior to such issue, then and in such event, the Series A Conversion Price shall
be reduced, concurrently with such issue, to a price (calculated to the nearest
cent) determined by multiplying the Series A Conversion Price by a fraction, the
numerator of which shall be the



                                      -8-
<PAGE>   9

number of shares of Common Stock outstanding immediately prior to such issue
plus the number of shares of Common Stock which the aggregate consideration
received for the total number of Additional Shares of Common Stock so issued
would purchase at such Series A Conversion Price; and the denominator of which
shall be the number of shares of Common Stock outstanding immediately prior to
such issue plus the number of such Additional Shares of Common Stock so issued;
and provided further that, for the purposes of this Section 3.2.3(d)(iv) all
shares of Common Stock issuable upon conversion of outstanding Convertible
Securities, Options and the Series A Preferred shall be deemed to be
outstanding, and immediately after any Additional Shares of Common Stock are
deemed issued pursuant to Section 3.2.3(d)(iii), such Additional Shares of
Common Stock shall be deemed to be outstanding.

                             (v) Determination of Consideration. For purposes of
this Section 3.2.3(d), the consideration received by the Corporation for the
issue of any Additional Shares of Common Stock shall be computed as follows:

                                    (1) Cash and Property. Such consideration
shall:

                                            (A) insofar as it consists of cash,
be computed at the aggregate amount of cash received by the Corporation;

                                            (B) insofar as it consists of
securities (i) if the securities are then traded on a national securities
exchange, the Nasdaq Stock Market or a similar national quotation system (or, if
the securities are not traded on a national securities exchange, the Nasdaq
Stock Market or a similar national quotation system but are traded on an
internationally recognized exchange), then the value shall be computed based on
the average of the closing prices of the securities on such exchange or system
over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value
shall be computed based on the average of the closing bid prices over the 30-day
period ending three days prior to the receipt by the Corporation, and (iii) if
there is no active public market, then the value shall be computed based on the
fair market value thereof on the date of receipt by the Corporation, as
determined in good faith by the Board of Directors of the Corporation;

                                            (C) insofar as it consists of
property other than cash and securities, be computed at the fair value thereof
at the time of such issue, as determined in good faith by the Board of
Directors; and

                                            (D) if Additional Shares of Common
Stock are issued together with other shares or securities or other assets of the
Corporation for consideration which covers both, be the proportion of such
consideration so received, computed as provided in clauses (A), (B) and (C)
above, as determined in good faith by the Board of Directors.

                                    (2) Options and Convertible Securities. The
consideration per share received by the Corporation for Additional Shares of
Common Stock deemed to have been issued pursuant to Section 3.2.3(d)(iii),
relating to Options and Convertible Securities, shall be determined by dividing



                                      -9-
<PAGE>   10

                                            (x) the total amount, if any,
received or receivable by the Corporation as consideration for the issue of such
Options or Convertible Securities, plus the minimum aggregate amount of
additional consideration (as set forth in the instruments relating thereto,
without regard to any provision contained therein for a subsequent adjustment of
such consideration) payable to the Corporation upon the exercise of such Options
or the conversion or exchange of such Convertible Securities, or in the case of
Options for Convertible Securities, the exercise of such Options for Convertible
Securities and the conversion or exchange of such Convertible Securities by

                                            (y) the maximum number of shares of
Common Stock (as set forth in the instrument relating thereto, without regard to
any provision contained therein for a subsequent adjustment of such number)
issuable upon the exercise of such Options or the conversion or exchange of such
Convertible Securities.

                      (e) Adjustments for Stock Dividends, Subdivisions,
Combinations, or Consolidations. If the Corporation pays a stock dividend on the
Common Stock, or the outstanding shares of Common Stock are subdivided, combined
or consolidated, by reclassification, stock split or otherwise, into a greater
or lesser number of shares of Common Stock, the Series A Conversion Price in
effect immediately prior to such dividend, subdivision, combination or
consolidation shall, concurrently with the effectiveness of such dividend,
subdivision, combination or consolidation, be proportionately adjusted.

                      (f) No Impairment. The Corporation will not, by amendment
of its Certificate of Incorporation or through any reorganization, transfer of
assets, merger, dissolution, issue or sale of securities or any other voluntary
action, avoid or seek to avoid the observance or performance of any of the terms
to be observed or performed hereunder by the Corporation but will at all times
in good faith assist in the carrying out of all the provisions of this Section
3.2.3 and in the taking of all such action as may be necessary or appropriate in
order to protect the conversion rights of the holders of the Series A Preferred
against impairment.

                      (g) Notices of Record Date. If the Corporation shall
propose at any time:

                             (i) to declare any dividend or distribution upon
its Common Stock, whether in cash, property, stock or other securities, whether
or not a regular cash dividend and whether or not out of earnings or earned
surplus,

                             (ii) to offer for subscription pro rata to the
holders of any class or series of its stock any additional shares of stock of
any class or series or other rights,

                             (iii) to effect any reclassification or
recapitalization of its Common Stock outstanding involving a change in the
Common Stock; or

                             (iv) to merge with or into any other corporation
(other than a merger in which the holders of the outstanding voting equity
securities of the Corporation immediately prior to such merger hold more than
50% of the voting power of the surviving entity immediately following such
merger), or sell, lease or convey all or substantially all its property or
business, or to liquidate, dissolve or wind up;



                                      -10-
<PAGE>   11

then, in connection with each such event, the Corporation shall send to the
holders of the Series A Preferred:

                                    (1) at least 20 days' prior written notice
of the date on which a record shall be taken for such dividend, distribution or
subscription rights (and specifying the date on which the holders of Common
Stock shall be entitled thereto) or for determining rights to vote in respect of
the matters referred to in subparagraphs (iii) and (iv) above; and

                                    (2) in the case of the matters referred to
in subparagraphs (iii) and (iv) above, at least 20 days' prior written notice of
the date when the same shall take place (and specifying the date on which the
holders of Common Stock shall be entitled to exchange their Common Stock for
securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid,
addressed to the holders of Series A Preferred shares at the address for each
such holder as shown on the books of the Corporation.

                      (h) Recapitalization. If at any time or from time to time
there is a recapitalization of the Common Stock (other than a subdivision,
combination or merger or sale of assets transaction provided for elsewhere in
this Section 3.2.3 or in Section 3.3.3) provision shall be made so that the
holders of the Series A Preferred shall thereafter be entitled to receive upon
conversion of the Series A Preferred the number of shares of stock or other
securities or property of the Corporation to which a holder of Common Stock
deliverable upon conversion of each share of such series would have been
entitled on such recapitalization. In any such case, appropriate adjustment
shall be made in the application of the provisions of this Section 3.2.3 with
respect to the rights of the holders of the Series A Preferred after the
recapitalization to the end that the provisions of this Section 3.2.3 (including
adjustment of the Series A Conversion Price then in effect and the number of
shares purchasable upon conversion of the Series A Preferred) shall be
applicable after that event as nearly equivalent as may be practicable.

               3.2.4 Voting Rights. Except as otherwise required by law and as
provided in Section 3.2.5, the holders of Series A Preferred shall be entitled
to notice of any stockholders' meeting and to vote with the Common Stock and any
other series of Preferred Stock having the right to vote generally as a single
class upon any matter submitted to the stockholders for a vote. Each holder of
Series A Preferred shall have one vote for each full share of Common Stock into
which its respective shares of Series A Preferred would be convertible on the
record date for the vote.

               3.2.5 Protective Provisions. In addition to any other rights
provided by law and except as provided by law, so long as any Series A Preferred
shall be outstanding, the Corporation shall not, without first obtaining the
affirmative vote or written consent of the holders of a majority of the
outstanding shares of Series A Preferred, voting as a separate class on an
as-converted basis:



                                      -11-
<PAGE>   12

                      (a) authorize or issue shares of any class of stock having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series A
Preferred, or authorize or issue shares of stock of any class or any bonds,
debentures, notes or other obligations convertible into or exchangeable for, or
having option rights to purchase, any shares of stock of the Corporation having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series A
Preferred;

                      (b) redeem or purchase any of the Common Stock; provided,
however, that this restriction shall not apply to the repurchase of shares of
Common Stock at the original cost paid for such shares (unless a repurchase
price other than such cost is unanimously approved by the Board of Directors)
from employees, officers, directors, consultants or other persons performing
services for the Corporation upon the termination of the employment, consulting
or other relationship between the Corporation and such persons;

                      (c) increase the total number of authorized shares of
Series A Preferred;

                      (d) amend or repeal any provision of, or add any provision
to, the Corporation's Certificate of Incorporation or Bylaws if such action
would alter or change the preferences, rights, privileges or powers of, or the
restrictions provided for the benefit of, the Series A Preferred so as to affect
them adversely;

                      (e) consummate a sale of all or substantially all of the
Corporation's assets or any transaction or series of related transactions
(including, without limitation, any reorganization, merger or consolidation)
which would result in the holders of the outstanding voting equity securities of
the Corporation immediately prior to such transaction holding less than 50% of
the voting power of the surviving entity immediately following such transaction.

               3.2.6 Status of Converted Stock. If any shares of Series A
Preferred are converted into Common Stock pursuant to Section 3.2.3, the shares
of Series A Preferred so converted shall be canceled and shall not be issuable
by the Corporation, and the Certificate of Incorporation of the Corporation
shall be appropriately amended to effect the corresponding reduction in the
Corporation's authorized capital stock.

               3.2.7 Residual Rights. All rights accruing to the outstanding
shares of the Corporation not expressly provided for to the contrary herein
shall be vested in the Common Stock.

        3.3 Series B Preferred. A statement of the rights, preferences,
privileges and restrictions granted to or imposed on the Series B Preferred and
the holders thereof is as follows:

               3.3.1  Dividends.

                      (a) The holders of the Series B Preferred, on a pari passu
basis with the holders of any Parity Dividend Stock, shall be entitled to
receive, out of any funds legally available therefor, dividends at the rate of
$.06 per share, per annum, payable in preference and priority to any payment of
any dividend on Common Stock or shares of any other class or series



                                      -12-
<PAGE>   13

of the Corporation's capital stock ranking, as to dividends, junior to the
Series B Preferred, when and as declared by the Board of Directors. The right to
such dividends on the Series B Preferred shall not be cumulative, and no right
shall accrue to holders of Series B Preferred by reason of the fact that
dividends on such shares are not declared or paid in any prior year. After
payment of such dividends to the holders of the Series B Preferred and any
Parity Dividend Stock, any additional dividends declared shall be distributed
among holders of shares of any other class or series of the Corporation's
capital stock ranking, as to dividends, senior to the Common Stock, in
accordance with the terms of such class or series, and finally among all holders
of Series B Preferred, Parity Dividend Stock, Common Stock and shares of any
other class or series of the Corporation's capital stock having dividend rights,
pro rata as if all shares of Series B Preferred, Parity Dividend Stock and
shares of such other class or series of the Corporation's capital stock that are
convertible into or exchangeable for shares of Common Stock had been converted
into or exchanged for Common Stock at such time and the dividends were being
distributed in equal shares among all shares of Common Stock that would be
outstanding in such case.

                      (b) No dividends shall be paid or declared and set apart
for payment on any Parity Dividend Stock for any period unless all accrued but
unpaid dividends have been, or contemporaneously are, paid or declared and set
apart for such payment on the Series B Preferred. No full dividends shall be
paid or declared and set apart for payment on the Series B Preferred for any
period, no purchase, redemption or other acquisition of Parity Dividend Stock
shall be made and no monies shall be paid or made available for a sinking fund
for the purchase, redemption or other acquisition of any Series B Preferred or
any Parity Dividend Stock unless all accrued but unpaid dividends have been, or
contemporaneously are, paid or declared and set apart for payment on the Parity
Dividend Stock for all dividend periods terminating on or prior to the date of
payment of such dividends. When dividends are not paid in full upon the Series B
Preferred and the Parity Dividend Stock, all dividends paid or declared and set
apart for payment upon shares of Series B Preferred and Parity Dividend Stock
shall be paid or declared and set apart for payment pro rata, so that the amount
of dividends paid or declared and set apart for payment per share on the Series
B Preferred and the Parity Dividend Stock shall in all cases bear to each other
the same ratio that accrued and unpaid dividends per share on the shares of
Series B Preferred and Parity Dividend Stock bear to each other.

                      (c) If the Corporation has declared but unpaid dividends
outstanding immediately prior to, and in the event of, a conversion of the
Series B Preferred (as provided in Section 3.3.3), the Corporation shall,
subject to the availability of funds from which such dividends may lawfully be
paid, at the option of each holder, pay in cash to each holder of Series B
Preferred subject to conversion the full amount of any such dividends or allow
such dividends to be converted into Common Stock in accordance with, and
pursuant to the terms specified in, Section 3.3.3.

               3.3.2 Liquidation Preference. The holders of Series B Preferred
shall have a liquidation preference as follows:

                      (a) Relative Preferences. Upon any liquidation,
dissolution or winding up of the Corporation, either voluntary or involuntary,
the holders of the Series B Preferred shall be entitled to receive, on a pari
passu basis with the holders of any Parity Liquidation Stock and prior and in
preference to any distribution of any of the assets or surplus funds of the
Corporation



                                      -13-
<PAGE>   14

to the holders of the Common Stock or shares of any other class or series of the
Corporation's capital stock ranking, as to liquidation rights, junior to the
Series B Preferred, by reason of their ownership thereof, a liquidation
preference in the amount of $1.00 per share (as adjusted for stock splits, stock
dividends, recapitalizations and the like) for each share of Series B Preferred
then held by them plus an amount equal to all declared but unpaid dividends on
such shares of Series B Preferred. If, upon occurrence of such event, the assets
and funds thus distributed among the holders of the Series B Preferred and the
Parity Liquidation Stock are insufficient to permit the payment to the holders
of the Series B Preferred the full preferential amounts to which they are
entitled pursuant to this Section 3.3.2(a), then the entire assets and funds of
the Corporation legally available for distribution shall be distributed ratably
among the holders of the Series B Preferred and the Parity Liquidation Stock in
proportion to the full liquidation preference to which such holder is entitled.

                      (b) Distribution. After payment has been made to the
holders of the Series B Preferred and the Parity Liquidation Stock of the
respective amounts to which they shall be entitled as provided in Section
3.3.2(a), the remaining assets of the Corporation available for distribution to
stockholders shall be distributed among holders of shares of any other class or
series of the Corporation's capital stock ranking, as to liquidation rights,
senior to the Common Stock, in accordance with the terms of such class or
series, and finally among the holders of Series B Preferred, Parity Liquidation
Stock, Common Stock and shares of any other class or series of the Corporation's
capital stock having liquidation rights, pro rata as if all shares of Series B
Preferred, Parity Liquidation Stock and shares of such other class or series of
the Corporation's capital stock that are convertible into or exchangeable for
shares of Common Stock had been converted into Common Stock at such time and
such assets were being distributed in equal shares among all shares of Common
Stock that would be outstanding in such case.

               3.3.3 Conversion. The holders of the Series B Preferred shall
have conversion rights as follows:

                      (a) Right to Convert. Each share of Series B Preferred
shall be convertible, at the option of the holder thereof, at any time after the
issuance of such share, into such number of fully paid and nonassessable shares
of Common Stock as is determined by dividing $1.00 by the then applicable Series
B Conversion Price (as defined below), determined as hereinafter provided. The
price at which shares of Common Stock shall be deliverable upon conversion of
the Series B Preferred ("Series B Conversion Price") shall initially be $1.00
per share of Common Stock. The initial Series B Conversion Price shall be
subject to adjustment as hereinafter provided.

                      (b) Automatic Conversion. Each share of Series B Preferred
shall automatically be converted into shares of Common Stock at the then
effective Series B Conversion Price, as applicable, (i) upon the effectiveness
of a firm commitment underwritten public offering pursuant to an effective
registration statement under the Securities Act of 1933, as amended, covering
the offer and sale of Common Stock for the account of the Corporation to the
public at a price per share of at least $1.50 (as adjusted for stock splits,
reverse stock splits and the like) and an aggregate offering price to the public
of not less than $5,000,000, (ii) upon the affirmative vote of the holders of a
majority of the shares of Series B Preferred, voting as a



                                      -14-
<PAGE>   15

single class, outstanding at the time of such vote or (iii) upon the closing of
an underwritten public offering pursuant to approval of an application to list
the Corporation's Common Stock on the Neuer Markt of the Frankfurt Stock
Exchange. In the event of a public offering described in clauses (i) or (iii) of
the preceding sentence, the person(s) entitled to receive the Common Stock
issuable upon such conversion of Series B Preferred shall not be deemed to have
converted such Series B Preferred until immediately prior to the closing of such
public offering.

                      (c) Mechanics of Conversion. No fractional shares of
Common Stock shall be issued upon conversion of Series B Preferred. In lieu of
any fractional share to which a holder would otherwise be entitled, the
Corporation shall pay cash equal to such fraction multiplied by the per share
fair market value of the Common Stock as determined by the Board of Directors.
Before any holder of Series B Preferred shall be entitled to convert the same
into full shares of Common Stock, he shall surrender the certificate or
certificates therefor, duly endorsed, at the office of the Corporation or of any
transfer agent for the Series B Preferred, and shall give written notice to the
Corporation at such office that he elects to convert the same. Such notice shall
also state whether the holder elects, pursuant to Section 3.3.1, to receive
declared but unpaid dividends on the Series B Preferred proposed to be converted
in cash, or to convert such dividends into shares of Common Stock at their fair
market value as determined by the Board of Directors. The Corporation shall, as
soon as practicable thereafter, issue and deliver at such office to such holder
of Series B Preferred, a certificate or certificates for the number of shares of
Common Stock to which he shall be entitled as aforesaid and a check payable to
the holder in the amount of any cash amounts payable as the result of a
conversion into a fractional share of Common Stock, and any declared but unpaid
dividends on the converted Series B Preferred which the holder elected to
receive in cash. Such conversion shall be deemed to have been made immediately
prior to the close of business on the date of such surrender of the shares of
Series B Preferred to be converted, and the person or persons entitled to
receive the shares of Common Stock issuable upon such conversion shall be
treated for all purposes as the record holder or holders of such shares of
Common Stock on such date. If the conversion is in connection with an
underwritten public offering of securities as described in clauses (i) or (iii)
of the preceding paragraph, the conversion shall be conditioned upon the closing
of such public offering, in which event the person(s) entitled to receive the
Common Stock issuable upon such conversion of the Series B Preferred shall not
be deemed to have converted such Series B Preferred until immediately prior to
such closing.

                      (d) Adjustments to Series B Conversion Price for Diluting
Issues.

                             (i) No Adjustment of Series B Conversion Price. No
adjustment in the Series B Conversion Price shall be made in respect of the
issuance of Additional Shares of Common Stock unless the consideration per share
for an Additional Share of Common Stock issued or deemed to be issued by the
Corporation or ZLand California is less than the Series B Conversion Price in
effect on the date of, and immediately prior to such issue. No adjustment in the
Series B Conversion Price pursuant to Section 3.3.3(d)(iii) shall be made as a
result of any stock dividend or subdivision which causes an adjustment in the
Series B Conversion Price pursuant to Section 3.3.3(e) below.

                             (ii) Deemed Issue of Additional Shares of Common
Stock. Subject to Section 3.2.3(d)(i)(5), if the Corporation at any time or from
time to time after the



                                      -15-
<PAGE>   16

Series B Original Issue Date issues any Options or Convertible Securities or
fixes a record date for the determination of holders of any class of securities
entitled to receive any such Options or Convertible Securities, then the maximum
number of shares (as set forth in the instrument relating thereto without regard
to any provisions contained therein for a subsequent adjustment of such number)
of Common Stock issuable upon the exercise of such Options or, in the case of
Convertible Securities and Options therefor, the conversion or exchange of such
Convertible Securities, shall be deemed to be Additional Shares of Common Stock
issued as of the time of such issue or, in case such a record date shall have
been fixed, as of the close of business on such record date, provided that
Additional Shares of Common Stock shall not be deemed to have been issued with
respect to the Series B Preferred unless the consideration per share (determined
pursuant to Section 3.3.3(d)(iv)) of such Additional Shares of Common Stock
would be less than the Series B Conversion Price in effect on the date of and
immediately prior to such issue, or such record date, as the case may be, and
provided further that in any case in which Additional Shares of Common Stock are
deemed to be issued:

                                            (A) no further adjustment in the
Series B Conversion Price shall be made upon the subsequent issue of Convertible
Securities or shares of Common Stock upon the exercise of such Options or
conversion or exchange of such Convertible Securities;

                                            (B) if such Options or Convertible
Securities by their terms provide, with the passage of time or otherwise, for
any increase or decrease in the consideration payable to the Corporation, or
increase or decrease in the number of shares of Common Stock issuable, upon the
exercise, conversion or exchange thereof, the Series B Conversion Price,
computed upon the original issue thereof (or upon the occurrence of a record
date with respect thereto), and any subsequent adjustments based thereon, shall,
upon any such increase or decrease becoming effective, be recomputed to reflect
such increase or decrease insofar as it affects such Options or the rights of
conversion or exchange under such Convertible Securities; and

                                            (C) on the expiration or
cancellation of any Options or the termination of the right to convert or
exchange any Convertible Securities which have not been exercised, if the Series
B Conversion Price has been adjusted upon the original issuance thereof or has
been subsequently adjusted pursuant to clause (B) above, the Series B Conversion
Price shall be recomputed as if:

                                                   (1) in the case of
Convertible Securities or Options to purchase Common Stock, the only Additional
Shares of Common Stock issued were shares of Common Stock, if any, actually
issued upon the exercise of such Options or the conversion or exchange of such
Convertible Securities, and the consideration received therefor was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration actually received by
the Corporation upon such exercise, or for the issue of all such Convertible
Securities which were actually converted or exchanged plus the consideration
actually received by the Corporation upon such conversion or exchange, if any,
and



                                      -16-
<PAGE>   17

                                                   (2) in the case of Options to
purchase Convertible Securities, only the Convertible Securities, if any,
actually issued upon the exercise thereof were issued at the time of issue of
such Options and the consideration received by the Corporation for the
Additional Shares of Common Stock deemed to have been then issued was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration deemed to have been
received by the Corporation upon the issue of the Convertible Securities with
respect to which such Options were actually exercised;

                                            (D) no readjustment pursuant to
clauses (B) and (C) above shall have the effect of increasing the Series B
Conversion Price to an amount which exceeds the lower of (i) the Series B
Conversion Price on the original adjustment date, or (ii) the Series B
Conversion Price that would have resulted from any issuance of Additional Shares
of Common Stock between the original adjustment date and such readjustment date.

                             (iii) Adjustment of Series B Conversion Price Upon
Issuance of Additional Shares of Common Stock. If after the Series B Original
Issue Date Additional Shares of Common Stock (including Additional Shares of
Common Stock deemed to be issued pursuant to Section 3.3.3(d)(ii)) are issued
without consideration or for a consideration per share less than the Series B
Conversion Price in effect on the date of and immediately prior to such issue,
then and in such event, the Series B Conversion Price shall be reduced,
concurrently with such issue, to a price (calculated to the nearest cent)
determined by multiplying the Series B Conversion Price by a fraction, the
numerator of which shall be the number of shares of Common Stock outstanding
immediately prior to such issue plus the number of shares of Common Stock which
the aggregate consideration received for the total number of Additional Shares
of Common Stock so issued would purchase at such Series B Conversion Price; and
the denominator of which shall be the number of shares of Common Stock
outstanding immediately prior to such issue plus the number of such Additional
Shares of Common Stock so issued; and provided further that, for the purposes of
this Section 3.3.3(d)(iii), all shares of Common Stock issuable upon conversion
of outstanding Convertible Securities, Options and the Series B Preferred shall
be deemed to be outstanding, and immediately after any Additional Shares of
Common Stock are deemed issued pursuant to Section 3.3.3(d)(ii), such Additional
Shares of Common Stock shall be deemed to be outstanding.

                             (iv) Determination of Consideration. For purposes
of this Section 3.3.3(d) the consideration received by the Corporation for the
issue of any Additional Shares of Common Stock shall be computed as follows:

                                    (1) Cash and Property. Such consideration
shall:

                                            (A) insofar as it consists of cash,
be computed at the aggregate amount of cash received by the Corporation;

                                            (B) insofar as it consists of
securities (i) if the securities are then traded on a national securities
exchange, the Nasdaq Stock Market or a similar national quotation system (or, if
the securities are not traded on a national securities exchange, the Nasdaq
Stock Market or a similar national quotation system but are traded on an



                                      -17-
<PAGE>   18

internationally recognized exchange), then the value shall be computed based on
the average of the closing prices of the securities on such exchange or system
over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value
shall be computed based on the average of the closing bid prices over the 30-day
period ending three days prior to the receipt by the Corporation, and (iii) if
there is no active public market, then the value shall be computed based on the
fair market value thereof on the date of receipt by the Corporation, as
determined in good faith by the Board of Directors of the Corporation;

                                            (C) insofar as it consists of
property other than cash and securities, be computed at the fair value thereof
at the time of such issue, as determined in good faith by the Board of
Directors; and

                                            (D) if Additional Shares of Common
Stock are issued together with other shares or securities or other assets of the
Corporation for consideration which covers both, be the proportion of such
consideration so received, computed as provided in paragraphs (A), (B) and (C)
above, as determined in good faith by the Board of Directors.

                                    (2) Options and Convertible Securities. The
consideration per share received by the Corporation for Additional Shares of
Common Stock deemed to have been issued pursuant to Section 3.3.3(d)(ii),
relating to Options and Convertible Securities, shall be determined by dividing

                                            (x) the total amount, if any,
received or receivable by the Corporation as consideration for the issue of such
Options or Convertible Securities, plus the minimum aggregate amount of
additional consideration (as set forth in the instruments relating thereto,
without regard to any provision contained therein for a subsequent adjustment of
such consideration) payable to the Corporation upon the exercise of such Options
or the conversion or exchange of such Convertible Securities, or in the case of
Options for Convertible Securities, the exercise of such Options for Convertible
Securities and the conversion or exchange of such Convertible Securities by

                                            (y) the maximum number of shares of
Common Stock (as set forth in the instrument relating thereto, without regard to
any provision contained therein for a subsequent adjustment of such number)
issuable upon the exercise of such Options or the conversion or exchange of such
Convertible Securities.

                      (e) Adjustments for Stock Dividends, Subdivisions,
Combinations, or Consolidations. If the Corporation pays a stock dividend on the
Common Stock, or the outstanding shares of Common Stock are subdivided, combined
or consolidated, by reclassification, stock split or otherwise, into a greater
or lesser number of shares of Common Stock, the Series B Conversion Price in
effect immediately prior to such dividend, subdivision, combination or
consolidation shall, concurrently with the effectiveness of such dividend,
subdivision, combination or consolidation, be proportionately adjusted.

                      (f) No Impairment. The Corporation will not, by amendment
of its Certificate of Incorporation or through any reorganization, transfer of
assets, merger, dissolution,



                                      -18-
<PAGE>   19

issue or sale of securities or any other voluntary action, avoid or seek to
avoid the observance or performance of any of the terms to be observed or
performed hereunder by the Corporation but will at all times in good faith
assist in the carrying out of all the provisions of this Section 3.3.3 and in
the taking of all such action as may be necessary or appropriate in order to
protect the conversion rights of the holders of the Series B Preferred against
impairment.

                      (g) Notices of Record Date. If the Corporation proposes at
any time:

                             (i) to declare any dividend or distribution upon
its Common Stock, whether in cash, property, stock or other securities, whether
or not a regular cash dividend and whether or not out of earnings or earned
surplus;

                             (ii) to offer for subscription pro rata to the
holders of any class or series of its stock any additional shares of stock of
any class or series or other rights;

                             (iii) to effect any reclassification or
recapitalization of its Common Stock outstanding involving a change in the
Common Stock; or

                             (iv) to merge with or into any other corporation
(other than a merger in which the holders of the outstanding voting equity
securities of the Corporation immediately prior to such merger hold more than
50% of the voting power of the surviving entity immediately following such
merger), or sell, lease or convey all or substantially all its property or
business, or to liquidate, dissolve or wind up;

then, in connection with each such event, the Corporation shall send to the
holders of the Series B Preferred:

                                    (1) at least 20 days' prior written notice
of the date on which a record shall be taken for such dividend, distribution or
subscription rights (and specifying the date on which the holders of Common
Stock shall be entitled thereto) or for determining rights to vote in respect of
the matters referred to in paragraphs (iii) and (iv) above; and

                                    (2) in the case of the matters referred to
in paragraphs (iii) and (iv) above, at least 20 days' prior written notice of
the date when the same shall take place (and specifying the date on which the
holders of Common Stock shall be entitled to exchange their Common Stock for
securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid,
addressed to the holders of Series B Preferred shares at the address for each
such holder as shown on the books of the Corporation.

                      (h) Recapitalization. If at any time or from time to time
there is a recapitalization of the Common Stock (other than a subdivision,
combination or merger or sale of assets transaction provided for elsewhere in
this Section 3.3.3 or in Section 3.2.3) provision shall be made so that the
holders of the Series B Preferred shall thereafter be entitled to receive upon
conversion of the Series B Preferred the number of shares of stock or other
securities or



                                      -19-
<PAGE>   20

property of the Corporation to which a holder of Common Stock deliverable upon
conversion of each share of such series would have been entitled on such
recapitalization. In any such case, appropriate adjustment shall be made in the
application of the provisions of this Section 3.3.3 with respect to the rights
of the holders of the Series B Preferred after the recapitalization to the end
that the provisions of this Section 3.3.3 (including adjustment of the Series B
Conversion Price then in effect and the number of shares purchasable upon
conversion of the Series B Preferred) shall be applicable after that event as
nearly equivalent as may be practicable.

               3.3.4 Voting Rights. Except as otherwise required by law and as
provided in Section 3.3.5, the holders of Series B Preferred and the holders of
Common Stock shall be entitled to notice of any stockholders' meeting and to
vote with the Common Stock and any other series of Preferred Stock having the
right to vote generally as a single class upon any matter submitted to the
stockholders for a vote. Each holder of Series B Preferred shall have one vote
for each full share of Common Stock into which its respective shares of Series B
Preferred would be convertible on the record date for the vote.

               3.3.5 Protective Provisions. In addition to any other rights
provided by law and except as provided by law, so long as any Series B Preferred
shall be outstanding, the Corporation shall not, without first obtaining the
affirmative vote or written consent of the holders of a majority of the
outstanding shares of Series B Preferred, voting as a separate class on an
as-converted basis:

                      (a) authorize or issue shares of any class of stock having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series B
Preferred, or authorize or issue shares of stock of any class of any bonds,
debentures, notes or other obligations convertible into or exchangeable for, or
having option rights to purchase, any shares of stock of the Corporation having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series B
Preferred;

                      (b) redeem or purchase any of the Common Stock; provided,
however, that this restriction shall not apply to the repurchase of shares of
Common Stock at the original cost paid for such shares (unless a repurchase
price other than such cost is unanimously approved by the Board of Directors)
from employees, officers, directors, consultants or other persons performing
services for the Corporation upon the termination of the employment, consulting
or other relationship between the Corporation and such persons;

                      (c) increase the total number of authorized shares of
Series B Preferred;

                      (d) amend or repeal any provision of, or add any provision
to, the Corporation's Certificate of Incorporation or Bylaws if such action
would alter or change the preferences, rights, privileges or powers of, or the
restrictions provided for the benefit of, the Series B Preferred so as to alter
them adversely; or

                      (e) consummate a sale of all or substantially all of the
Corporation's assets or any transaction or series of related transactions
(including, without limitation, any



                                      -20-
<PAGE>   21

reorganization, merger or consolidation) which would result in the holders of
the outstanding voting equity securities of the Corporation immediately prior to
such transaction holding less than 50% of the voting power of the surviving
entity immediately following such transaction.

               3.3.6 Status of Converted Stock. If any shares of Series B
Preferred are converted into Common Stock pursuant to Section 3.3.3, the shares
of Series B Preferred so converted shall be canceled and shall not be issuable
by the Corporation, and the Certificate of Incorporation of the Corporation
shall be appropriately amended to effect the corresponding reduction in the
Corporation's authorized capital stock.

               3.3.7 Residual Rights. All rights accruing to the outstanding
shares of the Corporation not expressly provided for to the contrary herein
shall be vested in the Common Stock.

        3.4 Series C Preferred. A statement of the rights, preferences,
privileges and restrictions granted to or imposed on the Series C Preferred and
the holders thereof is as follows:

               3.4.1 Dividends. The holders of Series C Preferred shall have
dividend rights as follows:

                      (a) The holders of the Series C Preferred, on a pari passu
basis with the holders of any Parity Dividend Stock, shall be entitled to
receive, out of any funds legally available therefor, dividends at the rate of
$.27 per share, per annum, payable in preference and priority to any payment of
any dividend on Common Stock or shares of any other class or series of the
Corporation's capital stock ranking, as to dividends, junior to the Series C
Preferred, when and as declared by the Board of Directors. The right to such
dividends on the Series C Preferred shall not be cumulative, and no right shall
accrue to holders of Series C Preferred by reason of the fact that dividends on
such shares are not declared or paid in any prior year. After payment of such
dividends to the holders of the Series C Preferred and any Parity Dividend
Stock, any additional dividends declared shall be distributed among holders of
shares of any other class or series of the Corporation's capital stock ranking,
as to dividends, senior to Common Stock, in accordance with the terms of such
class or series, and finally among all holders of Series C Preferred, Parity
Dividend Stock, Common Stock and shares of any other class or series of the
Corporation's capital stock having dividend rights, pro rata as if all shares of
Series C Preferred, Parity Dividend Stock and shares of such other class or
series of the Corporation's capital stock that are convertible into or
exchangeable for shares of Common Stock had been converted into or exchanged for
Common Stock at such time and the dividends were being distributed in equal
shares among all shares of Common Stock that would be outstanding in such case.

                      (b) No dividends shall be paid or declared and set apart
for payment on any Parity Dividend Stock for any period unless all accrued but
unpaid dividends have been, or contemporaneously are, paid or declared and set
apart for such payment on the Series C Preferred. No full dividends shall be
paid or declared and set apart for payment on the Series C Preferred for any
period, no purchase, redemption or other acquisition of Parity Dividend Stock
shall be made and no monies shall be paid or made available for a sinking fund
for the purchase, redemption or other acquisition of any Series C Preferred or
any Parity Dividend Stock unless all accrued but unpaid dividends have been, or
contemporaneously are, paid or declared and set



                                      -21-
<PAGE>   22

apart for payment on the Parity Dividend Stock for all dividend periods
terminating on or prior to the date of payment of such dividends. When dividends
are not paid in full upon the Series C Preferred and the Parity Dividend Stock,
all dividends paid or declared and set apart for payment upon shares of Series C
Preferred and Parity Dividend Stock shall be paid or declared and set apart for
payment pro rata, so that the amount of dividends paid or declared and set apart
for payment per share on the Series C Preferred and the Parity Dividend Stock
shall in all cases bear to each other the same ratio that accrued and unpaid
dividends per share on the shares of Series C Preferred and the Parity Dividend
Stock bear to each other.

                      (c) If the Corporation has declared but unpaid dividends
outstanding immediately prior to, and in the event of, a conversion of the
Series C Preferred (as provided in Section 3.4.3), the Corporation shall,
subject to the availability of funds from which such dividends may lawfully be
paid, at the option of each holder, pay in cash to each holder of Series C
Preferred subject to conversion the full amount of any such dividends or allow
such dividends to be converted into Common Stock in accordance with, and
pursuant to the terms specified in, Section 3.4.3.

               3.4.2 Liquidation Preference. The holders of Series C Preferred
shall have a liquidation preference as follows:

                      (a) Relative Preferences. Upon any liquidation,
dissolution or winding up of the Corporation, either voluntary or involuntary,
the holders of the Series C Preferred shall be entitled to receive, on a pari
passu basis with holders of any Parity Liquidation Stock and prior and in
preference to any distribution of any of the assets or surplus funds of the
Corporation to the holders of the Common Stock or shares of any other class or
series of the Corporation's capital stock ranking, as to liquidation rights,
junior to the Series C Preferred, by reason of their ownership thereof, the
amount of $4.50 per share (as adjusted for stock splits, stock dividends,
recapitalizations and the like) for each share of Series C Preferred then held
by them plus an amount equal to all declared but unpaid dividends on such shares
of Series C Preferred. If, upon occurrence of such event, the assets and funds
thus distributed among the holders of the Series C Preferred and the Parity
Liquidation Stock are insufficient to permit the payment to the holders of the
Series C Preferred the full preferential amounts to which they are entitled
pursuant to this Section 3.4.2(a), then the entire assets and funds of the
Corporation legally available for distribution shall be distributed ratably
among the holders of the Series C Preferred and the Parity Liquidation Stock in
proportion to the full liquidation preference to which such holder is entitled.

                      (b) Distribution. After payment has been made to the
holders of the Series C Preferred and the Parity Liquidation Stock of the
respective amounts to which they shall be entitled as provided in Section
3.4.2(a), the remaining assets of the Corporation available for distribution to
stockholders shall be distributed among holders of shares of any other class or
series of the Corporation's capital stock ranking, as to liquidation rights,
senior to the Common Stock, in accordance with the terms of such class or
series, and finally among the holders of Series C Preferred, Parity Liquidation
Stock, Common Stock and shares of any other class or series of the Corporation's
capital stock having liquidation rights, pro rata as if all shares of Series C
Preferred, Parity Liquidation Stock and shares of such other class or series of
the Corporation's capital stock that are convertible into or exchangeable for
shares of Common



                                      -22-
<PAGE>   23

Stock had been converted into or exchanged for Common Stock at such time and
such assets were being distributed in equal shares among all shares of Common
Stock that would be outstanding in such case.

               3.4.3 Conversion. The holders of the Series C Preferred shall
have conversion rights as follows:

                      (a) Right to Convert. Each share of Series C Preferred
shall be convertible, at the option of the holder thereof, at any time after the
issuance of such share, into such number of fully paid and nonassessable shares
of Common Stock as is determined by dividing $4.50 by the then applicable Series
C Conversion Price (as defined below), determined as hereinafter provided. The
price at which shares of Common Stock shall be deliverable upon conversion of
the Series C Preferred ("Series C Conversion Price") shall initially be $4.50
per share of Common Stock. The initial Series C Conversion Price shall be
subject to adjustment as hereinafter provided.

                      (b) Automatic Conversion. Each share of Series C Preferred
shall automatically be converted into shares of Common Stock at the then
effective Series C Conversion Price, as applicable, (i) upon the closing of a
firm commitment underwritten public offering of Common Stock for the account of
the Corporation to the public at a price per share of at least $4.50 (as
adjusted for stock splits, reverse stock splits and the like) and an aggregate
offering price to the public of not less than $10,000,000 and net proceeds to
the Corporation of at least $8,000,000 or (ii) upon the affirmative vote of the
holders of at least 2/3 (66.67%) of the shares of Series C Preferred, voting as
a single class, outstanding at the time of such vote. In the event of an
offering described in clause (i) of the preceding sentence, the person(s)
entitled to receive the Common Stock issuable upon such conversion of Series C
Preferred shall not be deemed to have converted such Series C Preferred until
immediately prior to the closing of such underwritten public offering.

                      (c) Mechanics of Conversion. No fractional shares of
Common Stock shall be issued upon conversion of Series C Preferred. In lieu of
any fractional share to which a holder would otherwise be entitled, the
Corporation shall pay cash equal to such fraction multiplied by the fair market
value of the Common Stock as determined by the Board of Directors. Before any
holder of Series C Preferred shall be entitled to convert the same into full
shares of Common Stock, he shall surrender the certificate or certificates
therefor, duly endorsed, at the office of the Corporation or of any transfer
agent for the Series C Preferred, and shall give written notice to the
Corporation at such office that he elects to convert the same. Such notice shall
also state whether the holder elects, pursuant to Section 3.4.1, to receive
declared but unpaid dividends on the Series C Preferred proposed to be converted
in cash, or to convert such dividends into shares of Common Stock at their fair
market value as determined by the Board of Directors. The Corporation shall, as
soon as practicable thereafter, issue and deliver at such office to such holder
of Series C Preferred, a certificate or certificates for the number of shares of
Common Stock to which he shall be entitled as aforesaid and a check payable to
the holder in the amount of any cash amounts payable as the result of a
conversion into a fractional share of Common Stock, and any declared but unpaid
dividends on the converted Series C Preferred which the holder elected to
receive in cash. Such conversion shall be deemed to have been made immediately
prior to the close of business on the date of such surrender of the shares of
Series C



                                      -23-
<PAGE>   24

Preferred to be converted, and the person or persons entitled to receive the
shares of Common Stock issuable upon such conversion shall be treated for all
purposes as the record holder or holders of such shares of Common Stock on such
date. If the conversion is in connection with an underwritten public offering of
securities, the conversion shall be conditioned upon the closing of such public
offering, in which event the person(s) entitled to receive the Common Stock
issuable upon such conversion of the Series C Preferred shall not be deemed to
have converted such Series C Preferred until immediately prior to such closing.

                      (d) Adjustments to Series C Conversion Price for Diluting
Issues.

                             (i) Special Definitions. For purposes of this
Section 3.4.3, the following definitions shall apply.

                                    (1) "Options" means rights, options or
warrants to subscribe for, purchase or otherwise acquire either Common Stock or
Convertible Securities.

                                    (2) "Convertible Securities" means any
evidences of indebtedness, shares (other than Common Stock, the Series A
Preferred, the Series B Preferred and the Series C Preferred) or other
securities convertible into or exchangeable for Common Stock.

                                    (3) "Original Issue Date" means the date on
which the first share of Series C Preferred was first issued.

                                    (4) "Additional Shares of Common Stock"
means all shares of Common Stock issued (or, pursuant to Section 3.4.3(d)(iii),
deemed to be issued) by the Corporation other than shares of Common Stock issued
or issuable:

                                            (A) upon conversion of shares of the
Series A Preferred, the Series B Preferred or the Series C Preferred;

                                            (B) to officers or employees or
directors of, or consultants to, the Corporation pursuant to a stock grant,
option plan or purchase plan or other employee stock incentive program
(collectively, the "Plans") approved by the Board of Directors;

                                            (C) as a dividend or distribution on
the Series A Preferred, the Series B Preferred or the Series C Preferred;

                                            (D) upon exercise or conversion of
warrants to purchase shares of stock of the Corporation issued in connection
with equipment lease financing transactions, bank financing transactions or real
estate leasing transactions approved by the Board of Directors, where the
issuance of such warrants is not principally for the purpose of raising
additional equity capital for the Corporation;

                                            (E) upon exercise of warrants to
purchase Common Stock of the Corporation and upon conversion of notes
convertible into Common Stock or any series of Preferred Stock of the
Corporation outstanding on the Original Issue Date;



                                      -24-
<PAGE>   25

                                            (F) by way of dividend or other
distribution on shares of Common Stock excluded from the definition of
Additional Shares of Common Stock by the foregoing clauses (A), (B), (C), (D)
and (E) or on shares of Common Stock so excluded; and

                                            (G) pursuant to any transaction
effective after the Original Issue Date and with respect to which the holders of
a majority of the then outstanding Series C Preferred consent in writing to the
waiver of the adjustment provision of this Section 3.4.3(d)(i)(4).

                             (ii) No Adjustment of Series C Conversion Price. No
adjustment in the Series C Conversion Price shall be made in respect of the
issuance of Additional Shares of Common Stock unless the consideration per share
for an Additional Share of Common Stock issued or deemed to be issued by the
Corporation is less than the Series C Conversion Price in effect on the date of,
and immediately prior to such issue. No adjustment in the Series C Conversion
Price pursuant to Section 3.4.3(d)(iv) shall be made as a result of any stock
dividend or subdivision which causes an adjustment in the Series C Conversion
Price pursuant to Section 3.4.3(e).

                             (iii) Deemed Issue of Additional Shares of Common
Stock. Subject to Section 3.4.3(d)(i)(4), if the Corporation at any time or from
time to time after the Original Issue Date issues any Options or Convertible
Securities or fixes a record date for the determination of holders of any class
of securities entitled to receive any such Options or Convertible Securities,
then the maximum number of shares (as set forth in the instrument relating
thereto without regard to any provisions contained therein for a subsequent
adjustment of such number) of Common Stock issuable upon the exercise of such
Options or, in the case of Convertible Securities and Options therefor, the
conversion or exchange of such Convertible Securities, shall be deemed to be
Additional Shares of Common Stock issued as of the time of such issue or, in
case such a record date shall have been fixed, as of the close of business on
such record date, provided that Additional Shares of Common Stock shall not be
deemed to have been issued with respect to the Series C Preferred unless the
consideration per share (determined pursuant to Section 3.4.3(d)(v) of such
Additional Shares of Common Stock would be less than the Series C Conversion
Price in effect on the date of and immediately prior to such issue, or such
record date, as the case may be, and provided further that in any case in which
Additional Shares of Common Stock are deemed to be issued:

                                            (A) no further adjustment in the
Series C Conversion Price shall be made upon the subsequent issue of Convertible
Securities or shares of Common Stock upon the exercise of such Options or
conversion or exchange of such Convertible Securities;

                                            (B) if such Options or Convertible
Securities by their terms provide, with the passage of time or otherwise, for
any increase or decrease in the consideration payable to the Corporation, or
increase or decrease in the number of shares of Common Stock issuable, upon the
exercise, conversion or exchange thereof, the Series C Conversion Price,
computed upon the original issue thereof (or upon the occurrence of a record
date with respect thereto), and any subsequent adjustments based thereon, shall,
upon any such



                                      -25-
<PAGE>   26

increase or decrease becoming effective, be recomputed to reflect such increase
or decrease insofar as it affects such Options or the rights of conversion or
exchange under such Convertible Securities; and

                                            (C) on the expiration or
cancellation of any Options or the termination of the right to convert or
exchange any Convertible Securities which shall have not been exercised, if the
Series C Conversion Price shall have been adjusted upon the original issuance
thereof or shall have been subsequently adjusted pursuant to clause (ii) above,
the Series C Conversion Price shall be recomputed as if:

                                                   (1) in the case of
Convertible Securities or Options to purchase Common Stock, the only Additional
Shares of Common Stock issued were shares of Common, if any, actually issued
upon the exercise of such Options or the conversion or exchange of such
Convertible Securities, and the consideration received therefor was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration actually received by
the Corporation upon such exercise, or for the issue of all such Convertible
Securities which were actually converted or exchanged plus the consideration
actually received by the Corporation upon such conversion or exchange, if any,
and

                                                   (2) in the case of Options to
purchase Convertible Securities, only the Convertible Securities, if any,
actually issued upon the exercise thereof were issued at the time of issue of
such Options and the consideration received by the Corporation for the
Additional Shares of Common Stock deemed to have been then issued was the
consideration actually received by the Corporation for the issue of all such
Options, whether or not exercised, plus the consideration deemed to have been
received by the Corporation upon the issue of the Convertible Securities with
respect to which such Options were actually exercised;

                                            (D) no readjustment pursuant to
clauses (B) and (C) above shall have the effect of increasing the Series C
Conversion Price to an amount which exceeds the lower of (i) the Series C
Conversion Price on the original adjustment date, or (ii) the Series C
Conversion Price that would have resulted from any issuance of Additional Shares
of Common Stock between the original adjustment date and such readjustment date.

                             (iv) Adjustment of Series C Conversion Price Upon
Issuance of Additional Shares of Common Stock. If, after the Original Issue
Date, Additional Shares of Common Stock (including Additional Shares of Common
Stock deemed to be issued pursuant to Section 3.4.3(d)(iii)) are issued without
consideration or for a consideration per share less than the Series C Conversion
Price in effect on the date of and immediately prior to such issue, then and in
such event, the Series C Conversion Price shall be reduced, concurrently with
such issue, to a price (calculated to the nearest cent) determined by
multiplying the Series C Conversion Price by a fraction, the numerator of which
shall be the number of shares of Common Stock outstanding immediately prior to
such issue plus the number of shares of Common Stock which the aggregate
consideration received by the Corporation for the total number of Additional
Shares of Common Stock so issued would purchase at such Series C Conversion
Price; and the denominator of which shall be the number of shares of Common
Stock outstanding immediately



                                      -26-
<PAGE>   27

prior to such issue plus the number of such Additional Shares of Common Stock so
issued; and provided further that, for the purposes of this Section
3.4.3(d)(iv), all shares of Common Stock issuable upon conversion of outstanding
Convertible Securities, Options and the Series C Preferred shall be deemed to be
outstanding, and immediately after any Additional Shares of Common Stock are
deemed issued pursuant to Section 3.4.3(d)(iii), such Additional Shares of
Common Stock shall be deemed to be outstanding.

                             (v) Determination of Consideration. For purposes of
this Section 5.4, the consideration received by the Corporation for the issue of
any Additional Shares of Common stock shall be computed as follows:

                                    (1) Cash and Property. Such consideration
shall:

                                            (A) insofar as it consists of cash,
be computed at the aggregate amount of cash received by the Corporation;

                                            (B) insofar as it consists of
securities (i) if the securities are then traded on a national securities
exchange, the Nasdaq Stock Market or a similar national quotation system (or, if
the securities are not traded on a national securities exchange, the Nasdaq
Stock Market or a similar national quotation system but are traded on an
internationally recognized exchange), then the value shall be computed based on
the average of the closing prices of the securities on such exchange or system
over the 30-day period ending three days prior to receipt by the Corporation,
(ii) if the securities are actively traded over-the-counter, then the value
shall be computed based on the average of the closing bid prices over the 30-day
period ending three days prior to the receipt by the Corporation, and (iii) if
there is no active public market, then the value shall be computed based on the
fair market value thereof on the date of receipt by the Corporation, as
determined in good faith by the Board of Directors of the Corporation;

                                            (C) insofar as it consists of
property other than cash and securities, be computed at the fair value thereof
at the time of such issue, as determined in good faith by the Board of
Directors; and

                                            (D) if Additional Shares of Common
Stock are issued together with other shares or securities or other assets of the
Corporation for consideration which covers both, be the proportion of such
consideration so received, computed as provided in paragraphs (A), (B) and (C)
above, as determined in good faith by the Board of Directors.

                                    (2) Options and Convertible Securities. The
consideration per share received by the Corporation for Additional Shares of
Common Stock deemed to have been issued pursuant to Section 3.4.3(d)(iii),
relating to Options and Convertible Securities, shall be determined by dividing

                                            (x) the total amount, if any,
received or receivable by the Corporation as consideration for the issue of such
Options or Convertible Securities, plus the minimum aggregate amount of
additional consideration (as set forth in the instruments relating thereto,
without regard to any provision contained therein for a subsequent adjustment of
such consideration) payable to the Corporation upon the exercise of such Options



                                      -27-
<PAGE>   28

or the conversion or exchange of such Convertible Securities, or in the case of
Options for Convertible Securities, the exercise of such Options for Convertible
Securities and the conversion or exchange of such Convertible Securities by

                                            (y) the maximum number of shares of
Common Stock (as set forth in the instrument relating thereto, without regard to
any provision contained therein for a subsequent adjustment of such number)
issuable upon the exercise of such Options or the conversion or exchange of such
Convertible Securities.

                      (e) Adjustments for Stock Dividends, Subdivisions,
Combinations, or Consolidations. If the Corporation pays a stock dividend on the
Common Stock, or the outstanding shares of Common Stock are subdivided, combined
or consolidated, by reclassification, stock split or otherwise, into a greater
or lesser number of shares of Common Stock, the Series C Conversion Price in
effect immediately prior to such dividend, subdivision, combination or
consolidation shall, concurrently with the effectiveness of such dividend,
subdivision, combination or consolidation, be proportionately adjusted.

                      (f) No Impairment. The Corporation will not, by amendment
of its Certificate of Incorporation or through any reorganization, transfer of
assets, merger, dissolution, issue or sale of securities or any other voluntary
action, avoid or seek to avoid the observance or performance of any of the terms
to be observed or performed hereunder by the Corporation but will at all times
in good faith assist in the carrying out of all the provisions of this Section
3.4.3 and in the taking of all such action as may be necessary or appropriate in
order to protect the conversion rights of the holders of the Series C Preferred
against impairment.

                      (g) Notices of Record Date. If the Corporation proposes at
any time:

                             (i) to declare any dividend or distribution upon
its Common Stock, whether in cash, property, stock or other securities, whether
or not a regular cash dividend and whether or not out of earnings or earned
surplus;

                             (ii) to offer for subscription pro rata to the
holders of any class or series of its stock any additional shares of stock of
any class or series or other rights;

                             (iii) to effect any reclassification or
recapitalization of its Common Stock outstanding involving a change in the
Common Stock; or

                             (iv) to merge with or into any other corporation
(other than a merger in which the holders of the outstanding voting equity
securities of the Corporation immediately prior to such merger hold more than
50% of the voting power of the surviving entity immediately following such
merger), or sell, lease or convey all or substantially all its property or
business, or to liquidate, dissolve or wind up;

then, in connection with each such event, the Corporation shall send to the
holders of the Series C Preferred:

                                    (1) at least 20 days' prior written notice
of the date on which a record shall be taken for such dividend, distribution or
subscription rights (and



                                      -28-
<PAGE>   29

specifying the date on which the holders of Common Stock shall be entitled
thereto) or for determining rights to vote in respect of the matters referred to
in paragraphs (c) and (d) above; and

                                    (2) in the case of the matters referred to
in paragraphs (c) and (d) above, at least 20 days' prior written notice of the
date when the same shall take place (and specifying the date on which the
holders of Common Stock shall be entitled to exchange their Common Stock for
securities or other property deliverable upon the occurrence of such event).

Each such written notice shall be given by first class mail, postage prepaid,
addressed to the holders of Series C Preferred shares at the address for each
such holder as shown on the books of this Corporation.

                      (h) Recapitalization. If at any time or from time to time
there is a recapitalization of the Common Stock (other than a subdivision,
combination or merger or sale of assets transaction provided for elsewhere in
this Section 3.4.3 or in Section 3.4.2) provision shall be made so that the
holders of the Series C Preferred shall thereafter be entitled to receive upon
conversion of the Series C Preferred the number of shares of stock or other
securities or property of the Corporation to which a holder of Common Stock
deliverable upon conversion of each share of such series would have been
entitled on such recapitalization. In any such case, appropriate adjustment
shall be made in the application of the provisions of this Section 3.4.3 with
respect to the rights of the holders of the Series C Preferred after the
recapitalization to the end that the provisions of this Section 3.4.3 (including
adjustment of the Series C Conversion Price then in effect and the number of
shares purchasable upon conversion of the Series C Preferred) shall be
applicable after that event as nearly equivalent as may be practicable.

               3.4.4  Voting Rights.

                      (a) Except as otherwise required by law and as provided in
Section 3.4.5, the holders of Series C Preferred and the holders of Common Stock
shall be entitled to notice of any stockholders' meeting and to vote with the
Common Stock and any other series of Preferred Stock having the right to vote
generally as a single class upon any matter submitted to the stockholders for a
vote, as follows: (i) each holder of Series C Preferred shall have one vote for
each full share of Common Stock into which its respective shares of Series C
Preferred would be convertible on the record date for the vote and (ii) the
holders of Common Stock shall have one vote per share of Common Stock.

                      (b) The holders of Series C Preferred, voting as a
separate class, shall be entitled to elect one (1) member of the Board of
Directors at each meeting or pursuant to each consent of the Corporation's
stockholders for the election of directors.

               3.4.5 Protective Provisions. In addition to any other rights
provided by law and except as provided by law, so long as any Series C Preferred
is outstanding, the Corporation shall not, without first obtaining the
affirmative vote or written consent of the holders of a majority of the
outstanding shares of Series C Preferred, voting as a separate class on an
as-converted basis:



                                      -29-
<PAGE>   30

                      (a) authorize or issue shares of any class of stock having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series C
Preferred, or authorize or issue shares of stock of any class or any bonds,
debentures, notes or other obligations convertible into or exchangeable for, or
having option rights to purchase, any shares of stock of this Corporation having
any preference or priority as to voting, dividends or upon liquidation superior
to or on a parity with any such preference or priority of the Series C
Preferred;

                      (b) redeem or purchase any of the Common Stock, provided,
however, that this restriction shall not apply to the repurchase of shares of
Common Stock at the original cost paid for such shares (unless a repurchase
price other than cost is unanimously approved by the Board of Directors) from
employees, officers, directors, consultants or other persons performing services
for the Corporation upon the termination of the employment, consulting or other
relationship between the Corporation and such persons;

                      (c) increase the total number of authorized shares of
Series C Preferred;

                      (d) amend or repeal any provision of, or add any provision
to, the Corporation's Certificate of Incorporation or Bylaws if such action
would alter or change the preferences, rights, privileges or powers of, or the
restrictions provided for the benefit of, the Series C Preferred so as to affect
them adversely;

                      (e) consummate a sale of all or substantially all of the
Corporation's assets or any transaction or series of related transactions
(including, without limitation, any reorganization, merger or consolidation)
which would result in the holders of the outstanding voting equity securities of
the Corporation immediately prior to such transaction holding less than 50% of
the voting power of the surviving entity immediately following such transaction.

               3.4.6 Status of Converted Stock. If any shares of Series C
Preferred are converted into Common Stock pursuant to Section 3.4.3, the shares
of Series C Preferred so converted shall be canceled and shall not be issuable
by the Corporation, and the Certificate of Incorporation of the Corporation
shall be appropriately amended to effect the corresponding reduction in the
Corporation's authorized capital stock.

               3.4.7 Residual Rights. All rights accruing to the outstanding
shares of the Corporation not expressly provided for to the contrary herein
shall be vested in the Common Stock.

                                       IV

        4.1 Limitation of Directors' Liability. A director shall not be
personally liable to the Corporation or its stockholders for monetary damages
for breach of fiduciary duty as a director; provided that this Article IV shall
not eliminate or limit the liability of a director (i) for any breach of his
duty of loyalty to the Corporation or its stockholders, (ii) for acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of the law, (iii) under Section 174 of the General Corporation Law of
the State of Delaware, or (iv) for any transaction from which the director
derives an improper personal benefit.



                                      -30-
<PAGE>   31

        4.2 Indemnification of Corporate Agents.

               4.2.1 The Corporation shall, to the broadest and maximum extent
permitted by Delaware law, as the same exists from time to time indemnify each
person who was or is a party or is threatened to be made a party to any
threatened, pending or completed action, suit or proceeding, whether civil,
criminal, administrative or investigative by reason of the fact that he is or
was a director or officer of the Corporation, or is or was serving at the
request of the Corporation as a director, officer, employee or agent of another
corporation, partnership, joint venture, trust or other enterprise, against
expenses (including attorneys' fees), judgments, fines and amounts paid in
settlement actually and reasonably incurred by him in connection with such
action, suit or proceeding.

               4.2.2 In addition, the Corporation shall, to the broadest and
maximum extent permitted by Delaware law, as the same may exist from time to
time, pay to such person any and all expenses (including attorneys' fees)
incurred in defending or settling any such action, suit or proceeding in advance
of the final disposition of such action, suit or proceeding upon receipt of an
undertaking by or on behalf of the director or officer, to repay such amount if
it shall ultimately be determined by a final judgment or other final
adjudication that he is not entitled to be indemnified by the Corporation as
authorized in this Article.

               4.2.3 Sections 4.2.1 and 4.2.2 to the contrary notwithstanding,
the Corporation shall not indemnify any such person with respect to any of the
following matters: (i) remuneration paid to such person if it shall be
determined by a final judgment or other final adjudication that such
remuneration was in violation of law; or (ii) any accounting of profits made
from the purchase or sale by such person of the Corporation's securities within
the meaning of Section 16(b) of the Securities Exchange Act of 1934 and
amendments thereto or similar provisions of any federal, state or local
statutory law; or (iii) actions brought about or contributed to by the
dishonesty of such person, if a final judgment or other final adjudication
adverse to such person establishes that acts of active and deliberate dishonesty
were committed or attempted by such person with actual dishonest purpose and
intent and were material to the adjudication; or (iv) actions based on or
attributable to such person having gained any personal profit or advantage to
which he was not entitled, in the event that a final judgment or other final
adjudication adverse to such person establishes that such person in fact gained
such personal profit or other advantage to which he was not entitled; or (v) any
matter in respect of which a final decision by a court with competent
jurisdiction shall determine that indemnification is unlawful.

               4.2.4 The rights to indemnification and to the advancement of
expenses conferred in this Article IV shall not be exclusive of any other right
which any person may have or hereafter acquire under any statute, this
Certificate of Incorporation, the Bylaws of the Corporation, by agreement, vote
of stockholders, or disinterested directors or otherwise.

        4.3 Repeal or Modification. Any repeal or modification of the foregoing
provisions of this Article IV by the stockholders of the Corporation shall not
adversely affect any right or protection of a director of the Corporation
existing at the time of such repeal or modification.



                                      -31-
<PAGE>   32

        IN WITNESS WHEREOF, this Second Restated Certificate of Incorporation
has been executed by the undersigned duly authorized officer of the Corporation
on December 29, 1999.

                                                ZLAND, INC.


                                                By: /s/ GREGG AMBER
                                                    ----------------------------
                                                    Gregg Amber, Secretary



                                      -32-

<PAGE>   1
                                                                     EXHIBIT 3.2

                                 ZLAND.COM, INC.

                           CERTIFICATE OF DESIGNATION

                                       OF

                  SERIES A JUNIOR PARTICIPATING PREFERRED STOCK


        Glenn E. Abood and Gregg Amber certify that:

        A. They are the President and Secretary, respectively, of ZLand.com,
Inc., a Delaware corporation (the "Corporation").

        B. Pursuant to authority given by the Corporation's Second Restated
Certificate of Incorporation and pursuant to Section 151 of the General
Corporation Law of the State of Delaware, the Board of Directors of the
Corporation adopted the following resolution on February 14, 2000 creating a
series of Preferred Stock designated as "Series A Junior Participating Preferred
Stock":

                      RESOLVED, that pursuant to the authority vested in the
               Board of Directors of the Corporation in accordance with the
               provisions of the Restated Certificate of Incorporation, a series
               of Preferred Stock, par value $.01 per share, of the Corporation
               be and hereby is created, and that the designation and number of
               shares thereof and the voting and other powers, preferences and
               relative, participating, optional or other rights of the shares
               of such series and the qualifications, limitations and
               restrictions thereof are as follows:

                  SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

        1. Designation, Amount and Ranking. There shall be a series of Preferred
Stock that shall be designated as "Series A Junior Participating Preferred
Stock," and the number of shares constituting such series shall be 100,000. Such
number of shares may be increased or decreased by resolution of the Board of
Directors; provided, however, that no decrease shall reduce the number of shares
of Series A Junior Participating Preferred Stock to less than the number of
shares then issued and outstanding plus the number of shares issuable upon
exercise of outstanding rights, options or warrants or upon conversion of
outstanding securities issued by the Corporation. The Series A Junior
Participating Preferred Stock shall rank junior to all other series of Preferred
Stock as to the payment of dividends and as to the distribution of assets upon
liquidation, dissolution or winding up, whether voluntary or involuntary, unless
the terms of any such series shall provide otherwise, and shall rank senior to
the common stock, par value $.01 per share ("Common Stock"), of the Corporation
as to such matters.

<PAGE>   2

        2. Dividends and Distribution.

            (A) Subject to the prior and superior rights of the holders of any
shares of any class or series of stock of the Corporation ranking prior and
superior to the shares of Series A Junior Participating Preferred Stock with
respect to dividends, the holders of shares of Series A Junior Participating
Preferred Stock, in preference to the holders of shares of any class or series
of stock of the Corporation ranking junior to the Series A Junior Participating
Preferred Stock in respect thereof, shall be entitled to receive, when, as and
if declared by the Board of Directors out of funds legally available for the
purpose, quarterly dividends payable in cash on the last day of January, April,
July and October, in each year (each such date being referred to herein as a
"Quarterly Dividend Payment Date"), commencing on the first Quarterly Dividend
Payment Date after the first issuance of a share or fraction of a share of
Series A Junior Participating Preferred Stock, in an amount per share (rounded
to the nearest cent) equal to the greater of (a) $1.00 or (b) the Adjustment
Number (as defined below) times the aggregate per share amount of all cash
dividends, and the Adjustment Number times the aggregate per share amount
(payable in kind) of all non-cash dividends or other distributions other than a
dividend payable in shares of Common Stock or a subdivision of the outstanding
shares of Common Stock (by reclassification or otherwise), declared on the
Common Stock since the immediately preceding Quarterly Dividend Payment Date,
or, with respect to the first Quarterly Dividend Payment Date, since the first
issuance of any share or fraction of a share of Series A Junior Participating
Preferred Stock. The "Adjustment Number" shall initially be 1,000. If the
Corporation shall at any time after the record date for the initial dividend of
Series A Junior Participating Preferred Stock (i) declare and pay any dividend
on Common Stock payable in shares of Common Stock, (ii) subdivide the
outstanding Common Stock or (iii) combine the outstanding Common Stock into a
smaller number of shares, then in each such case the Adjustment Number in effect
immediately prior to such event shall be adjusted by multiplying such Adjustment
Number by a fraction the numerator of which is the number of shares of Common
Stock outstanding immediately after such event and the denominator of which is
the number of shares of Common Stock that were outstanding immediately prior to
such event.

            (B) The Corporation shall declare a dividend or distribution on the
Series A Junior Participating Preferred Stock as provided in paragraph (A) above
immediately after it declares a dividend or distribution on the Common Stock
(other than a dividend payable in shares of Common Stock).

            (C) Dividends shall begin to accrue and be cumulative on outstanding
shares of Series A Junior Participating Preferred Stock from the Quarterly
Dividend Payment Date next preceding the date of issue of such shares of Series
A Junior Participating Preferred Stock, unless the date of issue of such shares
is prior to the record date for the first Quarterly Dividend Payment Date, in
which case dividends on such shares shall begin to accrue from the date of issue
of such shares, or unless the date of issue is a Quarterly Dividend Payment Date
or is a date after the record date for the determination of holders of shares of
Series A Junior Participating Preferred Stock entitled to receive a quarterly
dividend and before such Quarterly Dividend Payment Date, in either of which
events such dividends shall begin to accrue and be cumulative from such
Quarterly Dividend Payment Date. Accrued but unpaid dividends shall not bear
interest. Dividends paid on the shares of Series A Junior Participating
Preferred Stock in an amount less than the total amount of such dividends at the
time accrued and payable on such

                                      -2-
<PAGE>   3

shares shall be allocated pro rata on a share-by-share basis among all such
shares at the time outstanding. The Board of Directors may fix a record date for
the determination of holders of shares of Series A Junior Participating
Preferred Stock entitled to receive payment of a dividend or distribution
declared thereon, which record date shall be no more than 60 days prior to the
date fixed for the payment thereof.

        3. Voting Rights. The holders of shares of Series A Junior Participating
Preferred Stock shall have the following voting rights:

            (A) Holders of Series A Junior Participating Preferred Stock shall
be entitled to notice of any stockholders' meeting and to vote together as a
single class with holders of the Common Stock and any other series of Preferred
Stock having the right to vote generally upon any matter submitted to the
stockholders for a vote. Each share of Series A Junior Participating Preferred
Stock shall entitle the holder thereof to a number of votes equal to the
Adjustment Number on all such matters.

            (B) Except as required by law, by Section 3(C) and by Section 10
hereof, holders of Series A Junior Participating Preferred Stock shall have no
special voting rights and their consent shall not be required (except to the
extent they are entitled to vote with holders of Common Stock as set forth
herein) for taking any corporate action.

            (C) If, at the time of any annual meeting of stockholders for the
election of directors, the equivalent of six quarterly dividends (whether or not
consecutive) payable on any share or shares of Series A Junior Participating
Preferred Stock are in default, the number of directors constituting the Board
of Directors of the Corporation shall be increased by two. In addition to voting
together with the holders of Common Stock for the election of other directors of
the Corporation, the holders of record of the Series A Junior Participating
Preferred Stock, voting separately as a class to the exclusion of the holders of
Common Stock, shall be entitled at said meeting of stockholders (and at each
subsequent annual meeting of stockholders), unless all dividends in arrears on
the Series A Junior Participating Preferred Stock have been paid or declared and
set apart for payment prior thereto, to vote for the election of two directors
of the Corporation, the holders of any Series A Junior Participating Preferred
Stock being entitled to cast a number of votes per share of Series A Junior
Participating Preferred Stock as is specified in paragraph (A) of this Section
3. Until the default in payments of all dividends which permitted the election
of said directors shall cease to exist, any director who shall have been so
elected pursuant to the provisions of this Section 3(C) may be removed at any
time, without cause, only by the affirmative vote of the holders of the shares
of Series A Junior Participating Preferred Stock at the time entitled to cast a
majority of the votes entitled to be cast for the election of any such director
at a special meeting of such holders called for that purpose, and any vacancy
thereby created may be filled by the vote of such holders. If and when such
default ceases to exist, the holders of the Series A Junior Participating
Preferred Stock shall be divested of the foregoing special voting rights,
subject to revesting in the event of each and every subsequent like default in
payments of dividends. Upon the termination of the foregoing special voting
rights, the terms of office of all persons who may have been elected directors
pursuant to said special voting rights shall forthwith terminate, and the number
of directors constituting the Board of Directors shall be reduced by two. The
voting rights granted by this Section 3(C) shall be in addition to any other
voting rights granted to the holders of the Series A Junior Participating
Preferred Stock in this Section 3.

                                      -3-
<PAGE>   4

        4. Certain Restrictions.

            (A) Whenever quarterly dividends or other dividends or distributions
payable on the Series A Junior Participating Preferred Stock as provided in
Section 2 are in arrears, thereafter and until all accrued and unpaid dividends
and distributions, whether or not declared, on shares of Series A Junior
Participating Preferred Stock outstanding shall have been paid in full, the
Corporation shall not:

                (i) declare or pay dividends on, make any other distributions
on, or redeem or purchase or otherwise acquire for consideration any shares of
stock ranking junior (either as to dividends or upon liquidation, dissolution or
winding up) to the Series A Junior Participating Preferred Stock;

                (ii) declare or pay dividends on or make any other distributions
on any shares of stock ranking on a parity (either as to dividends or upon
liquidation, dissolution or winding up) with the Series A Junior Participating
Preferred Stock, except dividends paid ratably on the Series A Junior
Participating Preferred Stock and all such parity stock on which dividends are
payable or in arrears in proportion to the total amounts to which the holders of
all such shares are then entitled; or

                (iii) purchase or otherwise acquire for consideration any shares
of Series A Junior Participating Preferred Stock, or any shares of stock ranking
on a parity with the Series A Junior Participating Preferred Stock, except in
accordance with a purchase offer made in writing or by publication (as
determined by the Board of Directors) to all holders of Series A Junior
Participating Preferred Stock, or to such holders and holders of any such shares
ranking on a parity therewith, upon such terms as the Board of Directors, after
consideration of the respective annual dividend rates and other relative rights
and preferences of the respective series and classes, shall determine in good
faith will result in fair and equitable treatment among the respective series or
classes.

            (B) The Corporation shall not permit any subsidiary of the
Corporation to purchase or otherwise acquire for consideration any shares of
stock of the Corporation unless the Corporation could, under paragraph (A) of
this Section 4, purchase or otherwise acquire such shares at such time and in
such manner.

        5. Reacquired Shares. Any shares of Series A Junior Participating
Preferred Stock purchased or otherwise acquired by the Corporation in any manner
whatsoever shall be retired promptly after the acquisition thereof. All such
shares shall upon their retirement become authorized but unissued shares of
Preferred Stock and may be reissued as part of a new series of Preferred Stock
to be created by resolution or resolutions of the Board of Directors, subject to
any conditions and restrictions on issuance set forth herein.

        6. Liquidation, Dissolution or Winding Up.

            (A) Upon any liquidation, dissolution or winding up of the
Corporation, voluntary or otherwise, no distribution shall be made to the
holders of shares of stock ranking junior (either as to dividends or upon
liquidation, dissolution or winding up) to the Series A Junior

                                      -4-
<PAGE>   5

Participating Preferred Stock unless, prior thereto, the holders of shares of
Series A Junior Participating Preferred Stock shall have received an amount per
share (the "Series A Liquidation Preference") equal to the greater of (i) $1.00
plus an amount equal to accrued and unpaid dividends and distributions thereon,
whether or not declared, to the date of such payment, or (ii) the Adjustment
Number times the per share amount of all cash and other property to be
distributed in respect of the Common Stock upon such liquidation, dissolution or
winding up of the Corporation.

            (B) If, however, there are not sufficient assets available to permit
payment in full of the Series A Liquidation Preference and the liquidation
preferences of all other classes and series of stock of the Corporation, if any,
that rank on a parity with the Series A Junior Participating Preferred Stock in
respect thereof, then the assets available for such distribution shall be
distributed ratably to the holders of the Series A Junior Participating
Preferred Stock and the holders of such parity shares in proportion to their
respective liquidation preferences.

            (C) Neither the merger or consolidation of the Corporation into or
with another corporation nor the merger or consolidation of any other
corporation into or with the Corporation shall be deemed to be a liquidation,
dissolution or winding up of the Corporation within the meaning of this Section
6.

        7. Consolidation, Merger, Etc. If the Corporation shall enter into any
consolidation, merger, combination or other transaction in which the outstanding
shares of Common Stock are exchanged for or changed into other stock or
securities, cash and/or any other property, then in any such case each share of
Series A Junior Participating Preferred Stock shall at the same time be
similarly exchanged or changed in an amount per share equal to the Adjustment
Number times the aggregate amount of stock, securities, cash and/or any other
property (payable in kind), as the case may be, into which or for which each
share of Common Stock is changed or exchanged.

        8. No Redemption. Shares of Series A Junior Participating Preferred
Stock shall not be subject to redemption by the Corporation.

        9. Amendment. At any time that any shares of Series A Junior
Participating Preferred Stock are outstanding, the Certificate of Incorporation
of the Corporation shall not be amended in any manner which would materially
alter or change the powers, preferences or special rights of the Series A Junior
Participating Preferred Stock so as to affect them adversely without the
affirmative vote of the holders of two-thirds of the outstanding shares of
Series A Junior Participating Preferred Stock, voting separately as a class.

        10. Fractional Shares. Series A Junior Participating Preferred Stock may
be issued in fractions of a share that are integral multiple of one
one-thousandth of a share of Series A Junior Participating Preferred Stock and
that shall entitle the holder, in proportion to such holder's fractional shares,
to exercise voting rights, receive dividends, participate in distributions and
to have the benefit of all other rights of holders of Series A Junior
Participating Preferred Stock.


                                      -5-
<PAGE>   6

        IN WITNESS WHEREOF, the undersigned have executed this Certificate of
Designation on the 14th day of February, 2000.



                                               ---------------------------------
                                               Glenn E. Abood, President


                                               ---------------------------------
                                               Gregg Amber, Secretary

<PAGE>   1
                                                                     EXHIBIT 3.3







                                     BYLAWS

                                       OF

                                  ZLAND, INC.,

                             A DELAWARE CORPORATION



<PAGE>   2


                                TABLE OF CONTENTS


<TABLE>
<CAPTION>
PROVISION                                                                                               PAGE
- ---------                                                                                               ----
<S>                                                                                                       <C>
ARTICLE I   MEETINGS OF STOCKHOLDERS.......................................................................1
         Section 1.1. Annual Meetings......................................................................1
         Section 1.2. Special Meetings.....................................................................1
         Section 1.3. Notice of Meetings...................................................................1
         Section 1.4. Adjournments.........................................................................1
         Section 1.5. Quorum...............................................................................1
         Section 1.6. Organization.........................................................................2
         Section 1.7. Voting; Proxies......................................................................2
         Section 1.8. Fixing Date for Determination of Stockholders of Record..............................2
         Section 1.9. List of Stockholders Entitled to Vote................................................3
         Section 1.10. Action By Written Consent of Stockholders...........................................3
         Section 1.11. Record Date for Action by Written Consent...........................................4
         Section 1.12. Inspectors of Election..............................................................5
         Section 1.13. Conduct of Meetings.................................................................5
         Section 1.14. Notice of Stockholder Business and Nominations......................................6

ARTICLE II  BOARD OF DIRECTORS.............................................................................8
         Section 2.1. Number; Qualifications...............................................................8
         Section 2.2. Election; Resignation; Vacancies.....................................................8
         Section 2.3. Regular Meetings.....................................................................9
         Section 2.4. Special Meetings.....................................................................9
         Section 2.5. Telephonic Meetings Permitted........................................................9
         Section 2.6. Quorum; Vote Required for Action.....................................................9
         Section 2.7. Organization.........................................................................9
         Section 2.8. Action by Written Consent of Directors...............................................9

ARTICLE III  COMMITTEES...................................................................................10
         Section 3.1. Committees..........................................................................10
         Section 3.2. Committee Rules.....................................................................10

ARTICLE IV  OFFICERS......................................................................................10
         Section 4.1. Executive Officers; Election; Qualifications;
                           Term of Office; Resignation; Removal; Vacancies................................10
         Section 4.2. Powers and Duties of Executive Officers.............................................11
</TABLE>



                                        i

<PAGE>   3
                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
PROVISION                                                                                               PAGE
- ---------                                                                                               ----
<S>                                                                                                       <C>
ARTICLE V  STOCK..........................................................................................11
         Section 5.1. Certificates........................................................................11
         Section 5.2. Lost, Stolen or Destroyed Stock Certificates;
                           Issuance of New Certificates...................................................11

ARTICLE VI  INDEMNIFICATION...............................................................................11
         Section 6.1. Right to Indemnification............................................................11
         Section 6.2. Prepayment of Expenses..............................................................12
         Section 6.3. Claims..............................................................................12
         Section 6.4. Nonexclusivity of Rights............................................................12
         Section 6.5. Other Sources.......................................................................12
         Section 6.6. Amendment or Repeal.................................................................12
         Section 6.7. Other Indemnification and Prepayment of Expenses....................................12

ARTICLE VII MISCELLANEOUS.................................................................................12
         Section 7.1. Fiscal Year.........................................................................12
         Section 7.2. Seal................................................................................13
         Section 7.3. Manner of Notice....................................................................13
         Section 7.4. Waiver of Notice of Meetings of Stockholders,
                           Directors and Committees.......................................................13
         Section 7.5. Form of Records.....................................................................13
         Section 7.6. Amendment of Bylaws.................................................................13
</TABLE>



                                       ii



<PAGE>   4




                                     BYLAWS

                                       OF

                                  ZLAND, INC.,
                             a Delaware corporation


                                    ARTICLE I
                            MEETINGS OF STOCKHOLDERS


         Section 1.1. Annual Meetings. If required by applicable law, an annual
meeting of stockholders shall be held for the election of directors at such
date, time and place, either within or without the State of Delaware, as may be
designated by resolution of the Board of Directors from time to time. Any other
proper business may be transacted at the annual meeting.

         Section 1.2. Special Meetings. Special meetings of stockholders for any
purpose or purposes may be called at any time by the Board of Directors, but
such special meetings may not be called by any other person or persons. Business
transacted at any special meeting of stockholders shall be limited to the
purposes stated in the notice.

         Section 1.3. Notice of Meetings. Whenever stockholders are required or
permitted to take any action at a meeting, a written notice of the meeting shall
be given that shall state the place, date and hour of the meeting and, in the
case of a special meeting, the purpose or purposes for which the meeting is
called. Unless otherwise provided by law, the Certificate of Incorporation or
these Bylaws, the written notice of any meeting shall be given not less than ten
nor more than 60 days before the date of the meeting to each stockholder
entitled to vote at such meeting. If mailed, such notice shall be deemed to be
given when deposited in the United States mail, postage prepaid, directed to the
stockholder at his address as it appears on the records of the corporation.

         Section 1.4. Adjournments. Any meeting of stockholders, annual or
special, may adjourn from time to time to reconvene at the same or some other
place, and notice need not be given of any such adjourned meeting if the time
and place thereof are announced at the meeting at which the adjournment is
taken. At the adjourned meeting the corporation may transact any business which
might have been transacted at the original meeting. If the adjournment is for
more than 30 days, or if after the adjournment a new record date is fixed for
the adjourned meeting, notice of the adjourned meeting shall be given to each
stockholder of record entitled to vote at the meeting.

         Section 1.5. Quorum. Except as otherwise provided by law, the
Certificate of Incorporation or these Bylaws, at each meeting of stockholders
the presence in person or by proxy of the holders of a majority in voting power
of the outstanding shares of stock entitled to vote at the meeting shall be
necessary and sufficient to constitute a quorum. In the absence



                                       1
<PAGE>   5

of a quorum, the stockholders so present may, by a majority in voting power
thereof, adjourn the meeting from time to time in the manner provided in Section
1.4 of these Bylaws until a quorum shall attend. Shares of its own stock
belonging to the corporation or to another corporation, if a majority of the
shares entitled to vote in the election of directors of such other corporation
is held, directly or indirectly, by the corporation, shall neither be entitled
to vote nor be counted for quorum purposes; provided, however, that the
foregoing shall not limit the right of the corporation or any subsidiary of the
corporation to vote stock, including but not limited to its own stock, held by
it in a fiduciary capacity.

         Section 1.6. Organization. Meetings of stockholders shall be presided
over by the Chairman of the Board, if any, or in his absence by the Vice
Chairman of the Board, if any, or in his absence by the President, or in his
absence by a Vice President, or in the absence of the foregoing persons by a
chairman designated by the Board of Directors, or in the absence of such
designation by a chairman chosen at the meeting. The Secretary shall act as
secretary of the meeting, but in his absence the chairman of the meeting may
appoint any person to act as secretary of the meeting.

         Section 1.7. Voting; Proxies. Except as otherwise provided by or
pursuant to the provisions of the Certificate of Incorporation, each stockholder
entitled to vote at any meeting of stockholders shall be entitled to one vote
for each share of stock held by such stockholder which has voting power upon the
matter in question. Each stockholder entitled to vote at a meeting of
stockholders or to express consent or dissent to corporate action in writing
without a meeting may authorize another person or persons to act for such
stockholder by proxy, but no such proxy shall be voted or acted upon after three
years from its date, unless the proxy provides for a longer period. A proxy
shall be irrevocable if it states that it is irrevocable and if, and only as
long as, it is coupled with an interest sufficient in law to support an
irrevocable power. A stockholder may revoke any proxy which is not irrevocable
by attending the meeting and voting in person or by filing an instrument in
writing revoking the proxy or by delivering a proxy in accordance with
applicable law bearing a later date to the Secretary of the corporation. Voting
at meetings of stockholders need not be by written ballot. At all meetings of
stockholders for the election of directors, a plurality of the votes cast shall
be sufficient to elect. All other elections and questions shall, unless
otherwise provided by the Certificate of Incorporation, these Bylaws, the rules
or regulations of any stock exchange applicable to the corporation, or
applicable law or pursuant to any regulation applicable to the corporation or
its securities, be decided by the affirmative vote of the holders of a majority
in voting power of the shares of stock of the corporation which are present in
person or by proxy and entitled to vote thereon.

         Section 1.8. Fixing Date for Determination of Stockholders of Record.
In order that the corporation may determine the stockholders entitled to notice
of or to vote at any meeting of stockholders or any adjournment thereof, or
entitled to receive payment of any dividend or other distribution or allotment
of any rights, or entitled to exercise any rights in respect of any change,
conversion or exchange of stock or for the purpose of any other lawful action
(other than to express consent to corporate action in writing without a
meeting), the Board of Directors may fix a record date, which record date shall
not precede the date upon which the resolution fixing the record date is adopted
by the Board of Directors, and which record date:



                                       2
<PAGE>   6

(1) in the case of determination of stockholders entitled to vote at any meeting
of stockholders or adjournment thereof, shall, unless otherwise required by law,
not be more than 60 nor less than ten days before the date of such meeting and
(2) in the case of any other action (other than to express consent to corporate
action in writing without a meeting), shall not be more than 60 days prior to
such other action. If no record date is fixed: (1) the record date for
determining stockholders entitled to notice of or to vote at a meeting of
stockholders shall be at the close of business on the day next preceding the day
on which notice is given, or, if notice is waived, at the close of business on
the day next preceding the day on which the meeting is held and (2) the record
date for determining stockholders for any other purpose (other than to express
consent to corporate action in writing without a meeting) shall be at the close
of business on the day on which the Board of Directors adopts the resolution
relating thereto. A determination of stockholders of record entitled to notice
of or to vote at a meeting of stockholders shall apply to any adjournment of the
meeting; provided, however, that the Board of Directors may fix a new record
date for the adjourned meeting.

         Section 1.9. List of Stockholders Entitled to Vote. The Secretary shall
prepare and make, at least ten days before every meeting of stockholders, a
complete list of the stockholders entitled to vote at the meeting, arranged in
alphabetical order, and showing the address of each stockholder and the number
of shares registered in the name of each stockholder. Such list shall be open to
the examination of any stockholder, for any purpose germane to the meeting,
during ordinary business hours, for a period of at least ten days prior to the
meeting, either at a place within the city where the meeting is to be held,
which place shall be specified in the notice of the meeting, or if not so
specified, at the place where the meeting is to be held. The list shall also be
produced and kept at the time and place of the meeting during the whole time
thereof and may be inspected by any stockholder who is present. Upon the willful
neglect or refusal of the directors to produce such a list at any meeting for
the election of directors, they shall be ineligible for election to any office
at such meeting. Except as otherwise provided by law, the stock ledger shall be
the only evidence as to who are the stockholders entitled to examine the stock
ledger, the list of stockholders or the books of the corporation, or to vote in
person or by proxy at any meeting of stockholders.

         Section 1.10. Action By Written Consent of Stockholders. Unless
otherwise restricted by the Certificate of Incorporation, any action required or
permitted to be taken at any annual or special meeting of the stockholders may
be taken without a meeting, without prior notice and without a vote, if a
consent or consents in writing, setting forth the action so taken, shall be
signed by the holders of outstanding stock having not less than the minimum
number of votes that would be necessary to authorize or take such action at a
meeting at which all shares entitled to vote thereon were present and voted and
shall be delivered to the corporation by delivery to its registered office in
the State of Delaware, its principal place of business, or an officer or agent
of the corporation having custody of the book in which minutes of proceedings of
stockholders are recorded. Delivery made to the corporation's registered office
shall be by hand or by certified or registered mail, return receipt requested.
Prompt notice of the taking of the corporate action without a meeting by less
than unanimous written consent shall, to the extent required by law, be given to
those stockholders who have not consented in writing and who, if the action had
been taken at a meeting, would have been entitled to notice of the



                                       3
<PAGE>   7

meeting if the record date for such meeting had been the date that written
consents signed by a sufficient number of holders to take the action were
delivered to the corporation.

         Section 1.11. Record Date for Action by Written Consent.

         (A) In order that the corporation may determine the stockholders
entitled to consent to corporate action in writing without a meeting, the Board
of Directors may fix a record date, which record date shall not precede the date
upon which the resolution fixing the record date is adopted by the Board of
Directors, and which date shall not be more than ten days after the date upon
which the resolution fixing the record date is adopted by the Board of
Directors. Any stockholder of record seeking to have the stockholders authorize
or take corporate action by written consent shall, by written notice to the
Secretary, request the Board of Directors to fix a record date. The Board of
Directors shall promptly, but in all events within ten days after the date on
which such a request is received, adopt a resolution fixing the record date
(unless a record date has previously been fixed by the Board of Directors
pursuant to the first sentence of this Section 1.11). If no record date has been
fixed by the Board of Directors pursuant to the first sentence of this Section
1.11 or otherwise within ten days of the date on which such a request is
received, the record date for determining stockholders entitled to consent to
corporate action in writing without a meeting, when no prior action by the Board
of Directors is required by applicable law, shall be the first date on which a
signed written consent setting forth the action taken or proposed to be taken is
delivered to the corporation by delivery to its registered office in the State
of Delaware, its principal place of business, or to any officer or agent of the
corporation having custody of the book in which proceedings of meetings of
stockholders are recorded. Delivery shall be by hand or by certified or
registered mail, return receipt requested. If no record date has been fixed by
the Board of Directors pursuant to the first sentence of this Section 1.11, the
record date for determining stockholders entitled to consent to corporate action
in writing without a meeting if prior action by the Board of Directors is
required by law shall be at the close of business on the date on which the Board
of Directors adopts the resolution taking such prior action.

         (B) Inspectors of Written Consent. In the event of the delivery, in the
manner provided by Section 1.11 of this Article I, to the corporation of written
consent or consents to take corporate action and/or any related revocation or
revocations, the corporation shall engage independent inspectors of elections
for the purpose of performing promptly a ministerial review of the validity of
the consents and revocations. For the purpose of permitting the inspectors to
perform such review, no action by written consent without a meeting shall be
effective until such date as the independent inspectors certify to the
corporation that the consents delivered to the corporation in accordance with
Section 1.11 of this Article I represent at least the minimum number of votes
that would be necessary to take the corporate action. Nothing contained in this
Section 1.11(B) shall in any way be construed to suggest or imply that the Board
of Directors or any stockholder shall not be entitled to contest the validity of
any consent or revocation thereof, whether before or after such certification by
the independent inspectors, or to take any other action (including, without
limitation, the commencement, prosecution or defense of any litigation with
respect thereto, and the seeking of injunctive relief in such litigation).



                                       4
<PAGE>   8

         (C) Effectiveness of Written Consent. Every written consent shall bear
the date of signature of each stockholder who signs the consent and no written
consent shall be effective to take the corporate action referred to therein
unless, within 60 days of the earliest dated written consent received in
accordance with Section 1.11 of this Article I, a written consent or consents
signed by a sufficient number of holders to take such action are delivered to
the corporation in the manner prescribed in Section 1.11 of this Article I.

         Section 1.12. Inspectors of Election. The corporation may, and shall if
required by law, in advance of any meeting of stockholders, appoint one or more
inspectors of election, who may be employees of the corporation, to act at the
meeting or any adjournment thereof and to make a written report thereof. The
corporation may designate one or more persons as alternate inspectors to replace
any inspector who fails to act. In the event that no inspector so appointed or
designated is able to act at a meeting of stockholders, the person presiding at
the meeting shall appoint one or more inspectors to act at the meeting. Each
inspector, before entering upon the discharge of his or her duties, shall take
and sign an oath to execute faithfully the duties of inspector with strict
impartiality and according to the best of his or her ability. The inspector or
inspectors so appointed or designated shall (i) ascertain the number of shares
of capital stock of the corporation outstanding and the voting power of each
such share, (ii) determine the shares of capital stock of the corporation
represented at the meeting and the validity of proxies and ballots, (iii) count
all votes and ballots, (iv) determine and retain for a reasonable period a
record of the disposition of any challenges made to any determination by the
inspectors, and (v) certify their determination of the number of shares of
capital stock of the corporation represented at the meeting and such inspectors'
count of all votes and ballots. Such certification and report shall specify such
other information as may be required by law. In determining the validity and
counting of proxies and ballots cast at any meeting of stockholders of the
corporation, the inspectors may consider such information as is permitted by
applicable law. No person who is a candidate for an office at an election may
serve as an inspector at such election.

         Section 1.13. Conduct of Meetings. The date and time of the opening and
the closing of the polls for each matter upon which the stockholders will vote
at a meeting shall be announced at the meeting by the person presiding over the
meeting. The Board of Directors may adopt by resolution such rules and
regulations for the conduct of the meeting of stockholders as it shall deem
appropriate. Except to the extent inconsistent with such rules and regulations
as adopted by the Board of Directors, the person presiding over any meeting of
stockholders shall have the right and authority to convene and to adjourn the
meeting, to prescribe such rules, regulations and procedures and to do all such
acts as, in the judgment of such chairman, are appropriate for the proper
conduct of the meeting. Such rules, regulations or procedures, whether adopted
by the Board of Directors or prescribed by the presiding officer of the meeting,
may include, without limitation, the following: (i) the establishment of an
agenda or order of business for the meeting; (ii) rules and procedures for
maintaining order at the meeting and the safety of those present; (iii)
limitations on attendance at or participation in the meeting to stockholders of
record of the corporation, their duly authorized and constituted proxies or such
other persons as the chairman of the meeting shall determine; (iv) restrictions
on entry to the meeting after the time fixed for the commencement thereof; and
(v) limitations on the time allotted to questions or comments by participants.
Unless and to the



                                       5
<PAGE>   9

extent determined by the Board of Directors or the person presiding over the
meeting, meetings of stockholders shall not be required to be held in accordance
with the rules of parliamentary procedure.

         Section 1.14. Notice of Stockholder Business and Nominations.

         (A) Annual Meetings of Stockholders.

             (1) Nominations of persons for election to the Board of Directors
of the corporation and the proposal of business to be considered by the
stockholders may be made at an annual meeting of stockholders only (a) pursuant
to the corporation's notice of meeting (or any supplement thereto), (b) by or at
the direction of the Board of Directors or (c) by any stockholder of the
corporation who was a stockholder of record of the corporation at the time the
notice provided for in this Section 1.14 is delivered to the Secretary of the
corporation, who is entitled to vote at the meeting and who complies with the
notice procedures set forth in this Section 1.14.

             (2) For nominations or other business to be properly brought before
an annual meeting by a stockholder pursuant to clause (c) of paragraph (A)(1) of
this Section 1.14, the stockholder must have given timely notice thereof in
writing to the Secretary of the corporation and any such proposed business other
than the nominations of persons for election to the Board of Directors must
constitute a proper matter for stockholder action. To be timely, a stockholder's
notice shall be delivered to the Secretary at the principal executive offices of
the corporation not later than the close of business on the 90th day nor earlier
than the close of business on the 120th day prior to the first anniversary of
the preceding year's annual meeting (provided, however, that in the event that
the date of the annual meeting is more than 30 days before or more than 70 days
after such anniversary date, notice by the stockholder must be so delivered not
earlier than the close of business on the 120th day prior to such annual meeting
and not later than the close of business on the later of the 90th day prior to
such annual meeting or the tenth day following the day on which public
announcement of the date of such meeting is first made by the corporation). In
no event shall the public announcement of an adjournment or postponement of an
annual meeting commence a new time period (or extend any time period) for the
giving of a stockholder's notice as described above. Such stockholder's notice
shall set forth: (a) as to each person whom the stockholder proposes to nominate
for election as a director all information relating to such person that is
required to be disclosed in solicitations of proxies for election of directors
in an election contest, or is otherwise required, in each case pursuant to
Regulation 14A under the Securities Exchange Act of 1934, as amended (the
"Exchange Act") and Rule 14a-11 thereunder (and such person's written consent to
being named in the proxy statement as a nominee and to serving as a director if
elected); (b) as to any other business that the stockholder proposes to bring
before the meeting, a brief description of the business desired to be brought
before the meeting, the text of the proposal or business (including the text of
any resolutions proposed for consideration and in the event that such business
includes a proposal to amend the bylaws of the corporation, the language of the
proposed amendment), the reasons for conducting such business at the meeting and
any material interest in such business of such stockholder and the beneficial
owner, if any, on whose behalf the proposal is made; and (c) as to the
stockholder giving the notice and the



                                       6
<PAGE>   10

beneficial owner, if any, on whose behalf the nomination or proposal is made (i)
the name and address of such stockholder, as they appear on the corporation's
books, and of such beneficial owner, (ii) the class and number of shares of
capital stock of the corporation which are owned beneficially and of record by
such stockholder and such beneficial owner, (iii) a representation that the
stockholder is a holder of record of stock of the corporation entitled to vote
at such meeting and intends to appear in person or by proxy at the meeting to
propose such business or nomination, and (iv) a representation whether the
stockholder or the beneficial owner, if any, intends or is part of a group which
intends (a) to deliver a proxy statement and/or form of proxy to holders of at
least the percentage of the corporation's outstanding capital stock required to
approve or adopt the proposal or elect the nominee and/or (b) otherwise to
solicit proxies from stockholders in support of such proposal or nomination. The
corporation may require any proposed nominee to furnish such other information
as it may reasonably require to determine the eligibility of such proposed
nominee to serve as a director of the corporation.

             (3) Notwithstanding anything in the second sentence of paragraph
(A)(2) of this Section 1.14 to the contrary, if the number of directors to be
elected to the Board of Directors of the corporation at an annual meeting is
increased and there is no public announcement by the corporation naming the
nominees for the additional directorships at least 100 days prior to the first
anniversary of the preceding year's annual meeting, a stockholder's notice
required by this Section 1.14 shall also be considered timely, but only with
respect to nominees for the additional directorships, if it shall be delivered
to the Secretary at the principal executive offices of the corporation not later
than the close of business on the tenth day following the day on which such
public announcement is first made by the corporation.

         (B) Special Meetings of Stockholders. Only such business shall be
conducted at a special meeting of stockholders as shall have been brought before
the meeting pursuant to the corporation's notice of meeting. Nominations of
persons for election to the Board of Directors may be made at a special meeting
of stockholders at which directors are to be elected pursuant to the
corporation's notice of meeting (1) by or at the direction of the Board of
Directors or (2) provided that the Board of Directors has determined that
directors shall be elected at such meeting, by any stockholder of the
corporation who is a stockholder of record at the time the notice provided for
in this Section 1.14 is delivered to the Secretary of the corporation, who is
entitled to vote at the meeting and upon such election and who complies with the
notice procedures set forth in this Section 1.14. If the corporation calls a
special meeting of stockholders for the purpose of electing one or more
directors to the Board of Directors, any such stockholder entitled to vote in
such election of directors may nominate a person or persons (as the case may be)
for election to such position(s) as specified in the corporation's notice of
meeting, if the stockholder's notice required by paragraph (A)(2) of this
Section 1.14 shall be delivered to the Secretary at the principal executive
offices of the corporation not earlier than the close of business on the 120th
day prior to such special meeting and not later than the close of business on
the later of the 90th day prior to such special meeting or the tenth day
following the day on which public announcement is first made of the date of the
special meeting and of the nominees proposed by the Board of Directors to be
elected at such meeting. In no event shall the public announcement of an
adjournment or postponement of a special meeting commence a new time period (or
extend any time period) for the giving of a stockholder's notice as described
above.



                                       7
<PAGE>   11

         (C) General.

             (1) Only such persons who are nominated in accordance with the
procedures set forth in this Section 1.14 shall be eligible to be elected at an
annual or special meeting of stockholders of the corporation to serve as
directors, and only such business shall be conducted at a meeting of
stockholders as shall have been brought before the meeting in accordance with
the procedures set forth in this Section 1.14. Except as otherwise provided by
law, the chairman of the meeting shall have the power and duty (a) to determine
whether a nomination or any business proposed to be brought before the meeting
was made or proposed, as the case may be, in accordance with the procedures set
forth in this Section 1.14 (including whether the stockholder or beneficial
owner, if any, on whose behalf the nomination or proposal is made solicited (or
is part of a group which solicited) or did not so solicit, as the case may be,
proxies in support of such stockholder's nominee or proposal in compliance with
such stockholder's representation as required by clause (A)(2)(c)(iv) of this
Section 1.14) and (b) if any proposed nomination or business was not made or
proposed in compliance with this Section 1.14, to declare that such nomination
shall be disregarded or that such proposed business shall not be transacted.

             (2) For purposes of this Section 1.14, "public announcement" shall
include disclosure in a press release reported by the Dow Jones News Service,
Associated Press or comparable national news service or in a document publicly
filed by the corporation with the Securities and Exchange Commission pursuant to
Section 13, 14 or 15(d) of the Exchange Act.

             (3) Notwithstanding the foregoing provisions of this Section 1.14,
a stockholder shall also comply with all applicable requirements of the Exchange
Act and the rules and regulations thereunder with respect to the matters set
forth in this Section 1.14. Nothing in this Section 1.14 shall be deemed to
affect any rights (a) of stockholders to request inclusion of proposals in the
corporation's proxy statement pursuant to Rule 14a-8 under the Exchange Act, if
applicable to the corporation, or (b) of the holders of any series of Preferred
Stock to elect directors pursuant to any applicable provisions of the
Certificate of Incorporation.


                                   ARTICLE II
                               BOARD OF DIRECTORS

         Section 2.1. Number; Qualifications. The Board of Directors shall
consist of one or more members, the number thereof to be determined from time to
time by resolution of the Board of Directors. Directors need not be
stockholders.

         Section 2.2. Election; Resignation; Vacancies. The Board of Directors
shall initially consist of the persons named as directors in the Certificate of
Incorporation or elected by the incorporator of the corporation, and each
director so elected shall hold office until the first annual meeting of
stockholders or until his successor is duly elected and qualified. At the first
annual meeting of stockholders and at each annual meeting thereafter, the
stockholders shall elect directors each of whom shall hold office for a term of
one year or until his successor is duly elected and qualified, subject to such
director's earlier death, resignation, disqualification



                                       8
<PAGE>   12

or removal. Any director may resign at any time upon written notice to the
corporation. Unless otherwise provided by law or the certificate of
incorporation, any newly created directorship or any vacancy occurring in the
Board of Directors for any cause may be filled by a majority of the remaining
members of the Board of Directors, although such majority is less than a quorum,
or by a plurality of the votes cast at a meeting of stockholders, and each
director so elected shall hold office until the expiration of the term of office
of the director whom he has replaced or until his successor is elected and
qualified.

         Section 2.3. Regular Meetings. Regular meetings of the Board of
Directors may be held at such places within or without the State of Delaware and
at such times as the Board of Directors may from time to time determine.

         Section 2.4. Special Meetings. Special meetings of the Board of
Directors may be held at any time or place within or without the State of
Delaware whenever called by the President, any Vice President, the Secretary, or
by any member of the Board of Directors. Notice of a special meeting of the
Board of Directors shall be given by the person or persons calling the meeting
at least 24 hours before the special meeting.

         Section 2.5. Telephonic Meetings Permitted. Members of the Board of
Directors, or any committee designated by the Board of Directors, may
participate in a meeting thereof by means of conference telephone or similar
communications equipment by means of which all persons participating in the
meeting can hear each other, and participation in a meeting pursuant to this
by-law shall constitute presence in person at such meeting.

         Section 2.6. Quorum; Vote Required for Action. At all meetings of the
Board of Directors, a majority of the whole Board of Directors shall constitute
a quorum for the transaction of business. Except in cases in which the
Certificate of Incorporation, these Bylaws or applicable law otherwise provides,
the vote of a majority of the directors present at a meeting at which a quorum
is present shall be the act of the Board of Directors.

         Section 2.7. Organization. Meetings of the Board of Directors shall be
presided over by the Chairman of the Board, if any, or in his absence by the
Vice Chairman of the Board, if any, or in his absence by the President, or in
their absence by a chairman chosen at the meeting. The Secretary shall act as
secretary of the meeting, but in his absence the chairman of the meeting may
appoint any person to act as secretary of the meeting.

         Section 2.8. Action by Written Consent of Directors. Unless otherwise
restricted by the Certificate of Incorporation or these Bylaws, any action
required or permitted to be taken at any meeting of the Board of Directors, or
of any committee thereof, may be taken without a meeting if all members of the
Board of Directors or such committee, as the case may be, consent thereto in
writing, and the writing or writings are filed with the minutes of proceedings
of the Board of Directors or such committee.



                                       9
<PAGE>   13

                                   ARTICLE III
                                   COMMITTEES

         Section 3.1. Committees. The Board of Directors may designate one or
more committees, each committee to consist of one or more of the directors of
the corporation. The Board of Directors may designate one or more directors as
alternate members of any committee, who may replace any absent or disqualified
member at any meeting of the committee. In the absence or disqualification of a
member of the committee, the member or members thereof present at any meeting
and not disqualified from voting, whether or not he or they constitute a quorum,
may unanimously appoint another member of the Board of Directors to act at the
meeting in place of any such absent or disqualified member. Any such committee,
to the extent permitted by law and to the extent provided in the resolution of
the Board of Directors, shall have and may exercise all the powers and authority
of the Board of Directors in the management of the business and affairs of the
corporation, and may authorize the seal of the corporation to be affixed to all
papers which may require it.

         Section 3.2. Committee Rules. Unless the Board of Directors otherwise
provides, each committee designated by the Board of Directors may make, alter
and repeal rules for the conduct of its business. In the absence of such rules,
each committee shall conduct its business in the same manner as the Board of
Directors conducts its business pursuant to Article II of these Bylaws.


                                   ARTICLE IV
                                    OFFICERS

         Section 4.1. Executive Officers; Election; Qualifications; Term of
Office; Resignation; Removal; Vacancies. The Board of Directors shall elect a
President and Secretary, and it may, if it so determines, choose a Chairman of
the Board and a Vice Chairman of the Board from among its members. The Board of
Directors may also choose one or more Vice Presidents, one or more Assistant
Secretaries, a Treasurer and one or more Assistant Treasurers. Each such officer
shall hold office until the first meeting of the Board of Directors after the
annual meeting of stockholders next succeeding his election, and until his
successor is elected and qualified or until his earlier resignation or removal.
Any officer may resign at any time upon written notice to the corporation. The
Board of Directors may remove any officer with or without cause at any time, but
such removal shall be without prejudice to the contractual rights of such
officer, if any, with the corporation. Any number of offices may be held by the
same person. Any vacancy occurring in any office of the corporation by death,
resignation, removal or otherwise may be filled for the unexpired portion of the
term by the Board of Directors at any regular or special meeting.

         Section 4.2. Powers and Duties of Executive Officers. The officers of
the corporation shall have such powers and duties in the management of the
corporation as may be prescribed in a resolution by the Board of Directors and,
to the extent not so provided, as generally pertain to their respective offices,
subject to the control of the Board of Directors. The Board of Directors may
require any officer, agent or employee to give security for the faithful
performance of his duties.



                                       10
<PAGE>   14

                                    ARTICLE V
                                      STOCK

         Section 5.1. Certificates. Every holder of stock shall be entitled to
have a certificate signed by or in the name of the corporation by the Chairman
or Vice Chairman of the Board of Directors, if any, or the President or a Vice
President, and by the Treasurer or an Assistant Treasurer, or the Secretary or
an Assistant Secretary, of the corporation certifying the number of shares owned
by him in the corporation. Any of or all the signatures on the certificate may
be a facsimile. In case any officer, transfer agent or registrar who has signed
or whose facsimile signature has been placed upon a certificate shall have
ceased to be such officer, transfer agent, or registrar before such certificate
is issued, it may be issued by the corporation with the same effect as if he
were such officer, transfer agent, or registrar at the date of issue.

         Section 5.2. Lost, Stolen or Destroyed Stock Certificates; Issuance of
New Certificates. The corporation may issue a new certificate of stock in the
place of any certificate theretofore issued by it, alleged to have been lost,
stolen or destroyed, and the corporation may require the owner of the lost,
stolen or destroyed certificate, or his legal representative, to give the
corporation a bond sufficient to indemnify it against any claim that may be made
against it on account of the alleged loss, theft or destruction of any such
certificate or the issuance of such new certificate.


                                   ARTICLE VI
                                 INDEMNIFICATION

         Section 6.1. Right to Indemnification. The corporation shall indemnify
and hold harmless, to the fullest extent permitted by applicable law as it
presently exists or may hereafter be amended, any person (a "Covered Person")
who was or is made or is threatened to be made a party or is otherwise involved
in any action, suit or proceeding, whether civil, criminal, administrative or
investigative (a "proceeding"), by reason of the fact that he, or a person for
whom he is the legal representative, is or was a director or officer of the
corporation or, while a director or officer of the corporation, is or was
serving at the request of the corporation as a director, officer, employee or
agent of another corporation or of a partnership, joint venture, trust,
enterprise or nonprofit entity, including service with respect to employee
benefit plans, against all liability and loss suffered and expenses (including
attorneys' fees) reasonably incurred by such Covered Person. Notwithstanding the
preceding sentence, except as otherwise provided in Section 6.3, the corporation
shall be required to indemnify a Covered Person in connection with a proceeding
(or part thereof) commenced by such Covered Person only if the commencement of
such proceeding (or part thereof) by the Covered Person was authorized by the
Board of Directors of the corporation.

         Section 6.2. Prepayment of Expenses. The corporation shall pay the
expenses (including attorneys' fees) incurred by a Covered Person in defending
any proceeding in advance of its final disposition; provided, however, that, to
the extent required by law, such payment of expenses in advance of the final
disposition of the proceeding shall be made only upon receipt of an undertaking
by the Covered Person to repay all amounts advanced if it



                                       11
<PAGE>   15

should be ultimately determined that the Covered Person is not entitled to be
indemnified under this Article VI or otherwise.

         Section 6.3. Claims. If a claim for indemnification or advancement of
expenses under this Article VI is not paid in full within 30 days after a
written claim therefor by the Covered Person has been received by the
corporation, the Covered Person may file suit to recover the unpaid amount of
such claim and, if successful in whole or in part, shall be entitled to be paid
the expense of prosecuting such claim. In any such action, the corporation shall
have the burden of proving that the Covered Person is not entitled to the
requested indemnification or advancement of expenses under applicable law.

         Section 6.4. Nonexclusivity of Rights. The rights conferred on any
Covered Person by this Article VI shall not be exclusive of any other rights
which such Covered Person may have or hereafter acquire under any statute,
provision of the Certificate of Incorporation, these Bylaws, agreement, vote of
stockholders or disinterested directors or otherwise.

         Section 6.5. Other Sources. The corporation's obligation, if any, to
indemnify or to advance expenses to any Covered Person who was or is serving at
its request as a director, officer, employee or agent of another corporation,
partnership, joint venture, trust, enterprise or nonprofit entity shall be
reduced by any amount such Covered Person may collect as indemnification or
advancement of expenses from such other corporation, partnership, joint venture,
trust, enterprise or non-profit enterprise.

         Section 6.6. Amendment or Repeal. Any repeal or modification of the
foregoing provisions of this Article VI shall not adversely affect any right or
protection hereunder of any Covered Person in respect of any act or omission
occurring prior to the time of such repeal or modification.

         Section 6.7. Other Indemnification and Prepayment of Expenses. This
Article VI shall not limit the right of the corporation, to the extent and in
the manner permitted by law, to indemnify and to advance expenses to persons
other than Covered Persons when and as authorized by appropriate corporate
action.


                                   ARTICLE VII
                                  MISCELLANEOUS

         Section 7.1. Fiscal Year. The fiscal year of the corporation shall be
determined by resolution of the Board of Directors.

         Section 7.2. Seal. The corporate seal shall have the name of the
corporation inscribed thereon and shall be in such form as may be approved from
time to time by the Board of Directors.

         Section 7.3. Manner of Notice. Except as otherwise provided herein,
notices to directors and stockholders shall be in writing and delivered
personally or mailed to the directors or stockholders at their addresses
appearing on the books of the corporation. Notice



                                       12
<PAGE>   16

to directors may be given by telegram, telecopier, telephone or other means of
electronic transmission.

         Section 7.4. Waiver of Notice of Meetings of Stockholders, Directors
and Committees. Any written waiver of notice, signed by the person entitled to
notice, whether before or after the time stated therein, shall be deemed
equivalent to notice. Attendance of a person at a meeting shall constitute a
waiver of notice of such meeting, except when the person attends a meeting for
the express purpose of objecting, at the beginning of the meeting, to the
transaction of any business because the meeting is not lawfully called or
convened. Neither the business to be transacted at nor the purpose of any
regular or special meeting of the stockholders, directors, or members of a
committee of directors need be specified in any written waiver of notice.

         Section 7.5. Form of Records. Any records maintained by the corporation
in the regular course of its business, including its stock ledger, books of
account, and minute books, may be kept on, or be in the form of, punch cards,
magnetic tape, photographs, microphotographs, or any other information storage
device, provided that the records so kept can be converted into clearly legible
form within a reasonable time.

         Section 7.6. Amendment of Bylaws. These Bylaws may be altered, amended
or re pealed, and new bylaws made, by the Board of Directors, but the
stockholders may make additional bylaws and may alter and repeal any bylaws
whether adopted by them or otherwise.



                                       13

<PAGE>   1
                                                                     EXHIBIT 4.2

                                 ZLAND.COM, INC.

                                       and

                    AMERICAN STOCK TRANSFER & TRUST COMPANY,

                                 as Rights Agent


                                RIGHTS AGREEMENT

                         dated as of____________ , 2000



<PAGE>   2

                                TABLE OF CONTENTS
<TABLE>
<CAPTION>
                                                                                         Page
<S>                                                                                        <C>
 1.     Certain Definitions............................................................... 1
 2.     Appointment of Rights Agent....................................................... 5
 3.     Issue of Right Certificates....................................................... 5
 4.     Form of Right Certificates........................................................ 7
 5.     Countersignature and Registration................................................. 7
 6.     Transfer, Split Up, Combination and Exchange of Right Certificates;
        Mutilated, Destroyed, Lost or Stolen Right Certificates........................... 8
 7.     Exercise of Rights; Purchase Price; Expiration Date of Rights..................... 8
 8.     Cancellation and Destruction of Right Certificates................................10
 9.     Availability of Shares of Preferred Stock.........................................10
10.     Preferred Stock Record Date.......................................................11
11.     Adjustment of Purchase Price, Number and Kind of Shares and Number of Rights......11
12.     Certificate of Adjusted Purchase Price or Number of Shares........................18
13.     Consolidation, Merger or Sale or Transfer of Assets or Earning Power..............19
14.     Fractional Rights and Fractional Shares...........................................21
15.     Rights of Action..................................................................22
16.     Agreement of Right Holders........................................................23
17.     Right Certificate Holder Not Deemed a Stockholder.................................23
18.     Concerning the Rights Agent.......................................................23
19.     Merger or Consolidation or Change of Name of Rights Agent.........................24
20.     Duties of Rights Agent............................................................24
21.     Change of Rights Agent............................................................26
22.     Issuance of New Right Certificates................................................27
23.     Redemption........................................................................27
24.     Exchange..........................................................................28
25.     Notice of Certain Events..........................................................28
26.     Notices...........................................................................29
27.     Supplements and Amendments........................................................30
28.     Successors........................................................................30
29.     Benefits of this Agreement........................................................30
30.     Severability......................................................................30
31.     Governing Law.....................................................................30
32.     Counterparts......................................................................31
33.     Descriptive Headings..............................................................31
34.     Determinations and Actions by the Board of Directors..............................31
</TABLE>


Exhibit A -  Form of Right Certificate

Exhibit B -  Summary of Rights to Purchase Shares of ZLand.com, Inc. Series A
             Junior Participating Preferred

Exhibit C -  Form of Certificate of Designation of Series A Junior Participating
             Preferred Stock


                                      (i)

<PAGE>   3

                                RIGHTS AGREEMENT

        This Rights Agreement (this "Agreement"), dated as of ____________,
2000, is entered into by and between ZLand.com, Inc., a Delaware corporation
(the "Company"), and American Stock Transfer & Trust Company, as Rights Agent
(the "Rights Agent").

        The Board of Directors of the Company has authorized and declared a
dividend of one preferred share purchase right (a "Right") for each share of
Common Stock (as hereinafter defined) of the Company outstanding upon the
closing of the Company's initial public offering of Common Stock (the "Record
Date"), each Right representing the right to purchase one one-thousandth
(1/1000) (subject to adjustment) of a share of Preferred Stock (as hereinafter
defined), upon the terms and subject to the conditions herein set forth, and has
further authorized and directed the issuance of one Right (subject to adjustment
as provided herein) with respect to each share of Common Stock that shall become
outstanding between the Record Date and the earlier of the Distribution Date and
the Expiration Date (as such terms are hereinafter defined); provided, however,
that Rights may be issued with respect to shares of Common Stock that shall
become outstanding after the Distribution Date and prior to the Expiration Date
in accordance with Section 22.

        Accordingly, in consideration of the premises and the mutual agreements
herein set forth, the parties hereby agree as follows:

        1. Certain Definitions. For purposes of this Agreement, the following
terms have the meaning indicated:

            (a) "Acquiring Person" shall mean any Person (as such term is
hereinafter defined) who or which shall be the Beneficial Owner (as such term is
hereinafter defined) of 15% or more of the shares of Common Stock then
outstanding, but shall not include an Exempt Person (as such term is hereinafter
defined); provided, however, that if the Board of Directors of the Company
determines in good faith that a Person who would otherwise be an "Acquiring
Person" became the Beneficial Owner of a number of shares of Common Stock such
that the Person would otherwise qualify as an "Acquiring Person" inadvertently
(including, without limitation, because (i) such Person was unaware that it
beneficially owned a percentage of Common Stock that would otherwise cause such
Person to be an "Acquiring Person" or (ii) such Person was aware of the extent
of its Beneficial Ownership of Common Stock but had no actual knowledge of the
consequences of such Beneficial Ownership under this Agreement) and without any
intention of changing or influencing control of the Company, then such Person
shall not be deemed to be or to have become an "Acquiring Person" for purposes
of this Agreement, unless and until such Person shall have failed to divest
itself, as soon as practicable (as determined, in good faith, by the Board of
Directors of the Company), of Beneficial Ownership of a sufficient number of
shares of Common Stock so that such Person would no longer otherwise qualify as
an "Acquiring Person." Notwithstanding the foregoing, (i) if, as of the date
hereof or prior to the first public announcement of the adoption of this
Agreement, any Person is or becomes the Beneficial Owner of 15% or more of the
shares of Common Stock outstanding, such Person will not be deemed to be or to
become an Acquiring Person for any purposes of this Agreement unless and until
such Person acquires Beneficial Ownership of any additional shares
<PAGE>   4
of Common Stock (other than pursuant to a dividend or distribution paid or made
by the Company on the outstanding Common Stock or pursuant to a split or
subdivision of the outstanding Common Stock) after the first public announcement
of adoption of this Agreement unless upon the consummation of the acquisition of
such additional shares of Common Stock such Person does not beneficially own 15%
or more of the shares of Common Stock then outstanding and (ii) no Person shall
become an "Acquiring Person" as the result of an acquisition of shares of Common
Stock by the Company which, by reducing the number of shares outstanding,
increases the proportionate number of shares beneficially owned by such Person
to 15% or more of the shares of Common Stock then outstanding; provided,
however, that if a Person shall become the Beneficial Owner of 15% or more of
the shares of Common Stock then outstanding by reason of such share acquisitions
by the Company and shall thereafter become the Beneficial Owner of any
additional shares of Common Stock (other than pursuant to a dividend or
distribution paid or made by the Company on the outstanding Common Stock or
pursuant to a split or subdivision of the outstanding Common Stock), then such
Person shall be deemed to be an "Acquiring Person" unless upon becoming the
Beneficial Owner of such additional shares of Common Stock such Person does not
beneficially own 15% or more of the shares of Common Stock then outstanding. The
phrase "then outstanding," when used with reference to a Person's Beneficial
Ownership of securities of the Company, shall mean the number of such securities
then issued and outstanding together with the number of such securities not then
actually issued and outstanding which such Person would be deemed to own
beneficially hereunder.

            (b) "Affiliate" and "Associate" shall have the respective meanings
ascribed to such terms in Rule 12b-2 of the General Rules and Regulations under
the Exchange Act, as in effect on the date of this Agreement.

            (c) A Person shall be deemed the "Beneficial Owner" of, shall be
deemed to have "Beneficial Ownership" of and shall be deemed to "beneficially
own" any securities:

                (i) which such Person or any of such Person's Affiliates or
Associates is deemed to beneficially own, directly or indirectly within the
meaning of Rule 13d-3 of the General Rules and Regulations under the Exchange
Act as in effect on the date of this Agreement;

                (ii) which such Person or any of such Person's Affiliates or
Associates has (A) the right to acquire (whether such right is exercisable
immediately or only after the passage of time) pursuant to any agreement,
arrangement or understanding (other than customary agreements with and between
underwriters and selling group members with respect to a bona fide public
offering of securities), or upon the exercise of conversion rights, exchange
rights, rights, warrants or options, or otherwise; provided, however, that a
Person shall not be deemed the Beneficial Owner of, or to beneficially own, (x)
securities tendered pursuant to a tender or exchange offer made by or on behalf
of such Person or any of such Person's Affiliates or Associates until such
tendered securities are accepted for purchase, (y) securities which such Person
has a right to acquire on the exercise of Rights at any time prior to the time
any Person becomes an Acquiring Person or (z) securities issuable upon exercise
of Rights from and after the time a Person becomes an Acquiring Person if such
Rights were acquired by such Person or any of such Person's Affiliates or
Associates prior to the Distribution Date or pursuant to Section 3(a) or Section
22 ("original Rights") or pursuant to Section 11(i) or Section 11(n) with
respect


                                      -2-
<PAGE>   5

to an adjustment to original Rights; or (B) the right to vote pursuant to any
agreement, arrangement or understanding; provided, however, that a Person shall
not be deemed the Beneficial Owner of, or to beneficially own, any security by
reason of such agreement, arrangement or understanding if the agreement,
arrangement or understanding to vote such security (1) arises solely from a
revocable proxy or consent given to such Person in response to a public proxy or
consent solicitation made pursuant to, and in accordance with, the applicable
rules and regulations promulgated under the Exchange Act and (2) is not also
then reportable on Schedule 13D under the Exchange Act (or any comparable or
successor report); or

                (iii) which are beneficially owned, directly or indirectly, by
any other Person and with respect to which such Person or any of such Person's
Affiliates or Associates has any agreement, arrangement or understanding (other
than customary agreements with and between underwriters and selling group
members with respect to a bona fide public offering of securities) for the
purpose of acquiring, holding, voting (except to the extent contemplated by the
proviso to Section 1(c)(ii)(B)) or disposing of such securities of the Company,
provided, however, that no Person who is an officer, director or employee of an
Exempt Person shall be deemed, solely by reason of such Person's status or
authority as such, to be the "Beneficial Owner" of, to have "Beneficial
Ownership" of or to "beneficially own" any securities that are "beneficially
owned" (as defined in this Section 1(c)), including, without limitation, in a
fiduciary capacity, by an Exempt Person or by any other such officer, director
or employee of an Exempt Person.

            (d) "Business Day" means any day other than a Saturday, a Sunday, or
a day on which banking institutions in the State of New York or, if different,
the state in which the principal office of the Rights Agent is located, are
authorized or obligated by law or executive order to close.

            (e) "close of business" on any given date means 5:00 P.M., New York
City time, on such date; provided, however, that if such date is not a Business
Day it shall mean 5:00 P.M., New York City time, on the next succeeding Business
Day.

            (f) "Common Stock" when used with reference to the Company means the
common stock, par value $.01 per share, of the Company. "Common Stock" when used
with reference to any Person other than the Company means the capital stock (or,
in the case of an unincorporated entity, the equivalent equity interest) with
the greatest voting power of such other Person or, if such other Person is a
subsidiary of another Person, the Person or Persons which ultimately control
such first-mentioned Person.

            (g) "Distribution Date" has the meaning set forth in Section 3.

                (i) "Exchange Act" means the Securities Exchange Act of 1934, as
amended.

            (h) "Exempt Person" means the Company, any Subsidiary (as such term
is hereinafter defined) of the Company, in each case including, without
limitation, in its fiduciary capacity, any employee benefit plan of the Company
or of any Subsidiary of the Company, or any entity or trustee holding Common
Stock for or pursuant to the terms of any such plan or for

                                      -3-
<PAGE>   6

the purpose of funding any such plan or funding other employee benefits for
employees of the Company or of any Subsidiary of the Company.

            (i) "Final Expiration Date" has the meaning set forth in Section 7.

            (j) "Nasdaq" means the Nasdaq Stock Market.

            (k) "Person" means any individual, firm, corporation, partnership,
limited liability company, trust or other entity, and shall include any
successor (by merger or otherwise) of such entity.

            (l) "Preferred Stock" means the Series A Junior Participating
Preferred Stock, par value $.01 per share, of the Company having the rights and
preferences set forth in the form of Certificate of Designation attached to this
Agreement as Exhibit C.

            (m) "Principal Party" means

                (i) in the case of any transaction described in (i) or (ii) of
the first sentence of Section 13(a): (A) the Person that is the issuer of the
securities into which the shares of Common Stock are converted in such merger or
consolidation, or, if there is more than one such issuer, the issuer the shares
of Common Stock of which have the greatest aggregate market value of shares
outstanding, or (B) if no securities are so issued, (x) the Person that is the
other party to the merger, if such Person survives said merger, or, if there is
more than one such Person, the Person the shares of Common Stock of which have
the greatest aggregate market value of shares outstanding or (y) if the Person
that is the other party to the merger does not survive the merger, the Person
that does survive the merger (including the Company if it survives) or (z) the
Person resulting from the consolidation; and

                (ii) in the case of any transaction described in (iii) of the
first sentence of Section 13(a), the Person that is the party receiving the
greatest portion of the assets or earning power transferred pursuant to such
transaction or transactions, or, if each Person that is a party to such
transaction or transactions receives the same portion of the assets or earning
power so transferred or if the Person receiving the greatest portion of the
assets or earning power cannot be determined, whichever of such Persons as is
the issuer of Common Stock having the greatest aggregate market value of shares
outstanding; provided, however, that in any such case described in the foregoing
clause (i) or (ii), if the Common Stock of such Person is not at such time or
has not been continuously over the preceding 12-month period registered under
Section 12 of the Exchange Act, then (1) if such Person is a direct or indirect
Subsidiary of another Person the Common Stock of which is and has been so
registered, the term "Principal Party" shall refer to such other Person, or (2)
if such Person is a Subsidiary, directly or indirectly, of more than one Person,
the Common Stock of all of which is and has been so registered, the term
"Principal Party" shall refer to whichever of such Persons is the issuer of
Common Stock having the greatest aggregate market value of shares outstanding,
or (3) if such Person is owned, directly or indirectly, by a joint venture
formed by two or more Persons that are not owned, directly or indirectly, by the
same Person, the rules set forth in clauses (i) and (ii) above shall apply to
each of the owners having an interest in the venture as if the Person owned by
the joint venture was a Subsidiary of both or all of such joint venturers, and
the Principal Party in each such case shall

                                      -4-
<PAGE>   7

bear the obligations set forth in Section 13 in the same ratio as its interest
in such Person bears to the total of such interests.

            (n) "Redemption Date" has the meaning set forth in Section 7.

            (o) "Securities Act" means the Securities Act of 1933, as amended.

            (p) "Stock Acquisition Date" means the first date of public
announcement (which, for purposes of this definition, shall include, without
limitation, a report filed pursuant to Section 13(d) of the Exchange Act) by the
Company or an Acquiring Person that an Acquiring Person has become such or such
earlier date as a majority of the Board of Directors shall become aware of the
existence of an Acquiring Person.

            (q) "Subsidiary" of any Person means any corporation or other entity
of which securities or other ownership interests having ordinary voting power
sufficient to elect a majority of the board of directors or other persons
performing similar functions are beneficially owned, directly or indirectly, by
such Person, and any corporation or other entity that is otherwise controlled by
such Person.

            (r) "Trading Day" means a day on which the principal national
securities exchange on which the Security is listed or admitted to trading is
open for the transaction of business or, if the Security is not listed or
admitted to trading on any national securities exchange, a Business Day.

        2. Appointment of Rights Agent. The Company hereby appoints the Rights
Agent to act as agent for the Company and the holders of the Rights (who, in
accordance with Section 3, shall prior to the Distribution Date be the holders
of Common Stock) in accordance with the terms and conditions hereof, and the
Rights Agent hereby accepts such appointment. The Company may from time to time
appoint such co-Rights Agents as it may deem necessary or desirable.

        3. Issue of Right Certificates.

            (a) Until the close of business on the earlier of (i) the tenth day
after the Stock Acquisition Date or (ii) the tenth business day (or such later
date as may be determined by action of the Board of Directors prior to such time
as any Person becomes an Acquiring Person) after the date of the commencement by
any Person (other than an Exempt Person) of, or of the first public announcement
of the intention of such Person (other than an Exempt Person) to commence, a
tender or exchange offer the consummation of which would result in any Person
(other than an Exempt Person) becoming the Beneficial Owner of shares of Common
Stock aggregating 15% or more of the Common Stock then outstanding (including
any such date which is after the date of this Agreement and prior to the
issuance of the Rights; the earlier of such dates being herein referred to as
the "Distribution Date"), (x) the Rights will be evidenced (subject to the
provisions of Section 3(b)) by the certificates for Common Stock registered in
the names of the holders thereof and not by separate Right Certificates, and (y)
the Rights will be transferable only in connection with the transfer of Common
Stock. As soon as practicable after the Distribution Date, the Company will
prepare and execute, the Rights Agent will countersign and the Company will send
or cause to be sent (and the Rights Agent will, if requested, send) by

                                      -5-
<PAGE>   8

first-class, insured, postage-prepaid mail, to each record holder of Common
Stock as of the close of business on the Distribution Date (other than any
Acquiring Person or any Associate or Affiliate of an Acquiring Person), at the
address of such holder shown on the records of the Company, a Right Certificate,
in substantially the form of Exhibit A hereto (a "Right Certificate"),
evidencing one Right (subject to adjustment as provided herein) for each share
of Common Stock so held. As of the Distribution Date, the Rights will be
evidenced solely by such Right Certificates.

            (b) On the Record Date, or as soon as practicable thereafter, the
Company will send a copy of a Summary of Rights to Purchase Shares of Preferred
Stock, in substantially the form of Exhibit B (the "Summary of Rights"), by
first-class, postage-prepaid mail, to each record holder of Common Stock as of
the close of business on the Record Date (other than any Acquiring Person or any
Associate or Affiliate of any Acquiring Person), at the address of such holder
shown on the records of the Company. With respect to certificates for Common
Stock outstanding as of the Record Date, until the Distribution Date, the Rights
will be evidenced by such certificates registered in the names of the holders
thereof together with the Summary of Rights. Until the Distribution Date (or, if
earlier, the Expiration Date), the surrender for transfer of any certificate for
Common Stock outstanding on the Record Date, with or without a copy of the
Summary of Rights, shall also constitute the transfer of the Rights associated
with the Common Stock represented thereby.

            (c) Rights shall be issued in respect of all shares of Common Stock
issued or disposed of (including, without limitation, upon disposition of Common
Stock out of treasury stock or issuance or reissuance of Common Stock out of
authorized but unissued shares) after the Record Date but prior to the earlier
of the Distribution Date and the Expiration Date, or in certain circumstances
provided in Section 22 hereof, after the Distribution Date. Certificates issued
for Common Stock (including, without limitation, upon transfer of outstanding
Common Stock, disposition of Common Stock out of treasury stock or issuance or
reissuance of Common Stock out of authorized but unissued shares) after the
Record Date but prior to the earlier of the Distribution Date and the Expiration
Date, or in certain circumstances provided in Section 22 hereof, after the
Distribution Date shall have impressed on, printed on, written on or otherwise
affixed to them the following legend:

               This certificate also evidences and entitles the holder hereof to
               certain rights as set forth in a Rights Agreement between
               ZLand.com, Inc. and American Stock Transfer & Trust Company, as
               Rights Agent, dated as of ________________, 2000 the same may be
               amended from time to time (the "Rights Agreement"), the terms of
               which are hereby incorporated herein by reference and a copy of
               which is on file at the principal executive offices of ZLand.com,
               Inc. Under certain circumstances, as set forth in the Rights
               Agreement, such Rights will be evidenced by separate certificates
               and will no longer be evidenced by this certificate. ZLand.com,
               Inc. will mail to the holder of this certificate a copy of the
               Rights Agreement without charge after receipt of a written
               request therefor. Under certain circumstances, as set forth in
               the Rights Agreement, Rights owned by or transferred to any
               Person

                                      -6-
<PAGE>   9

               who is or becomes an Acquiring Person (as defined in the Rights
               Agreement) and certain transferees thereof will become null and
               void and will no longer be transferable.

        With respect to such certificates containing the foregoing legend, until
the Distribution Date, the Rights associated with the Common Stock represented
by such certificates shall be evidenced by such certificates alone, and the
surrender for transfer of any such certificate, except as otherwise provided
herein, shall also constitute the transfer of the Rights associated with the
Common Stock represented thereby. If the Company purchases or otherwise acquires
any Common Stock after the Record Date but prior to the Distribution Date, any
Rights associated with such Common Stock shall be deemed canceled and retired so
that the Company shall not be entitled to exercise any Rights associated with
the Common Stock which are no longer outstanding.

        Notwithstanding this paragraph (c), the omission of a legend shall not
affect the enforceability of any part of this Agreement or the rights of any
holder of the Rights.

        4. Form of Right Certificates. The Right Certificates (and the forms of
election to purchase shares and of assignment to be printed on the reverse
thereof) shall be substantially in the form set forth in Exhibit A hereto and
may have such marks of identification or designation and such legends, summaries
or endorsements printed thereon as the Company may deem appropriate and as are
not inconsistent with the provisions of this Agreement, or as may be required to
comply with any applicable law or with any rule or regulation made pursuant
thereto or with any rule or regulation of Nasdaq or of any other stock exchange
or automated quotation system on which the Rights may from time to time be
listed or quoted, or to conform to usage. Subject to the provisions of this
Agreement, the Right Certificates shall entitle the holders thereof to purchase
such number of one one-thousandths (1/1000) of a share of Preferred Stock as
shall be set forth therein at the price per one one-thousandth (1/1000) of a
share of Preferred Stock set forth therein (the "Purchase Price"), but the
number of such one one-thousandths (1/1000) of a share of Preferred Stock and
the Purchase Price shall be subject to adjustment as provided herein.

        5. Countersignature and Registration.

            (a) The Right Certificates shall be executed on behalf of the
Company by the President, any of the Vice Presidents, the Treasurer or the
Controller of the Company, either manually or by facsimile signature, shall have
affixed thereto the Company's seal or a facsimile thereof and shall be attested
by the Secretary or an Assistant Secretary of the Company, either manually or by
facsimile signature. The Right Certificates shall be manually countersigned by
the Rights Agent and shall not be valid for any purpose unless countersigned. If
any officer of the Company who has signed any of the Right Certificates ceases
to be such officer of the Company before countersignature by the Rights Agent
and issuance and delivery by the Company, such Right Certificates may,
nevertheless, be countersigned by the Rights Agent and issued and delivered by
the Company with the same force and effect as though the Person who signed such
Right Certificates had not ceased to be such officer of the Company; and any
Right Certificate may be signed on behalf of the Company by any Person who, at
the actual date of the execution of such Right Certificate, shall be a proper
officer of the Company to sign such Right

                                      -7-
<PAGE>   10

Certificate, although at the date of the execution of this Agreement any such
Person was not such an officer.

            (b) Following the Distribution Date, the Rights Agent will keep or
cause to be kept, at an office or agency designated for such purpose, books for
registration and transfer of the Right Certificates issued hereunder. Such books
shall show the names and addresses of the respective holders of the Right
Certificates, the number of Rights evidenced on its face by each of the Right
Certificates and the date of each of the Right Certificates.

        6. Transfer, Split Up, Combination and Exchange of Right Certificates;
Mutilated, Destroyed, Lost or Stolen Right Certificates.

            (a) Subject to the provisions of this Agreement, at any time after
the Distribution Date and prior to the Expiration Date, any Right Certificate or
Right Certificates may be transferred, split up, combined or exchanged for
another Right Certificate or Right Certificates, entitling the registered holder
to purchase a like number of one one-thousandths (1/1000) of a share of
Preferred Stock as the Right Certificate or Right Certificates surrendered then
entitled such holder to purchase. Any registered holder desiring to transfer,
split up, combine or exchange any Right Certificate or Right Certificates shall
make such request in writing delivered to the Rights Agent, and shall surrender
the Right Certificate or Right Certificates to be transferred, split up,
combined or exchanged at the office or agency of the Rights Agent designated for
such purpose. Thereupon the Rights Agent shall countersign and deliver to the
Person entitled thereto a Right Certificate or Right Certificates, as the case
may be, as so requested. The Company may require payment of a sum sufficient to
cover any tax or governmental charge that may be imposed in connection with any
transfer, split up, combination or exchange of Right Certificates.

            (b) Subject to the provisions of this Agreement, at any time after
the Distribution Date and prior to the Expiration Date, upon receipt by the
Company and the Rights Agent of evidence reasonably satisfactory to them of the
loss, theft, destruction or mutilation of a Right Certificate, and, in case of
loss, theft or destruction, of indemnity or security reasonably satisfactory to
them, and, at the Company's request, reimbursement to the Company and the Rights
Agent of all reasonable expenses incidental thereto, and upon surrender to the
Rights Agent and cancellation of the Right Certificate if mutilated, the Company
will make and deliver a new Right Certificate of like tenor to the Rights Agent
for delivery to the registered holder in lieu of the Right Certificate so lost,
stolen, destroyed or mutilated.

        7. Exercise of Rights; Purchase Price; Expiration Date of Rights.

            (a) Except as otherwise provided herein, the Rights shall become
exercisable on the Distribution Date, and thereafter the registered holder of
any Right Certificate may, subject to Section 11(a)(ii) hereof and except as
otherwise provided herein, exercise the Rights evidenced thereby in whole or in
part upon surrender of the Right Certificate, with the form of election to
purchase on the reverse side thereof duly executed, to the Rights Agent at the
office or agency of the Rights Agent designated for such purpose, together with
payment of the Purchase Price for each one one-thousandth (1/1000) of a share of
Preferred Stock (or other securities, cash or other assets, as the case may be)
as to which the Rights are exercised, at any

                                      -8-
<PAGE>   11

time which is both after the Distribution Date and prior to the time (the
"Expiration Date") that is the earliest of (i) the close of business on the date
that is ten years after the Record Date (the "Final Expiration Date"), (ii) the
time at which the Rights are redeemed as provided in Section 23 (the "Redemption
Date") or (iii) the time at which such Rights are exchanged as provided in
Section 24.

            (b) The Purchase Price shall be initially $200 for each one
one-thousandth (1/1000) of a share of Preferred Stock purchasable upon the
exercise of a Right. The Purchase Price and the number of one one-thousandths
(1/1000) of a share of Preferred Stock or other securities or property to be
acquired upon exercise of a Right shall be subject to adjustment from time to
time as provided in Sections 11 and 13 and shall be payable in lawful money of
the United States of America in accordance with paragraph (c) of this Section 7.

            (c) Except as otherwise provided herein, upon receipt of a Right
Certificate representing exercisable Rights, with the form of election to
purchase duly executed, accompanied by payment of the aggregate Purchase Price
for the shares of Preferred Stock to be purchased and an amount equal to any
applicable transfer tax required to be paid by the holder of such Right
Certificate in accordance with Section 9, in cash or by certified check,
cashier's check or money order payable to the order of the Company, the Rights
Agent shall thereupon promptly (i) (A) requisition from any transfer agent of
the Preferred Stock, or make available if the Rights Agent is the transfer agent
for the Preferred Stock, certificates for the number of shares of Preferred
Stock to be purchased and the Company hereby irrevocably authorizes its transfer
agent to comply with all such requests, or (B) requisition from a depositary
agent appointed by the Company depositary receipts representing interests in
such number of one one-thousandths (1/1000) of a share of Preferred Stock as are
to be purchased (in which case certificates for the Preferred Stock represented
by such receipts shall be deposited by the transfer agent with the depositary
agent) and the Company hereby directs the depositary agent to comply with such
request, (ii) when appropriate, requisition from the Company the amount of cash
to be paid in lieu of issuance of fractional shares in accordance with Section
14, (iii) promptly after receipt of such certificates or depositary receipts,
cause the same to be delivered to or upon the order of the registered holder of
such Right Certificate, registered in such name or names as may be designated by
such holder and (iv) when appropriate, after receipt, promptly deliver such cash
to or upon the order of the registered holder of such Right Certificate.

            (d) Except as otherwise provided herein, if the registered holder of
any Right Certificate exercises less than all the Rights evidenced thereby, a
new Right Certificate evidencing Rights equivalent to the exercisable Rights
remaining unexercised shall be issued by the Rights Agent to the registered
holder of such Right Certificate or to his duly authorized assigns, subject to
the provisions of Section 14.

            (e) Notwithstanding anything in this Agreement to the contrary,
neither the Rights Agent nor the Company shall be obligated to undertake any
action with respect to a registered holder of Rights upon the occurrence of any
purported transfer or exercise of Rights pursuant to Section 6 or this Section 7
unless such registered holder shall have (i) completed and signed the
certificate contained in the form of assignment or form of election to purchase
set forth on the reverse side of the Rights Certificate surrendered for such
transfer or exercise and

                                      -9-
<PAGE>   12

(ii) provided such additional evidence of the identity of the Beneficial Owner
(or former Beneficial Owner) thereof as the Company shall reasonably request.

        8. Cancellation and Destruction of Right Certificates. All Right
Certificates surrendered for the purpose of exercise, transfer, split up,
combination or exchange shall, if surrendered to the Company or to any of its
agents, be delivered to the Rights Agent for cancellation or in canceled form,
or, if surrendered to the Rights Agent, shall be canceled by it, and no Right
Certificates shall be issued in lieu thereof except as expressly permitted by
any of the provisions of this Agreement. The Company shall deliver to the Rights
Agent for cancellation and retirement, and the Rights Agent shall so cancel and
retire, any other Right Certificate purchased or acquired by the Company
otherwise than upon the exercise thereof. The Rights Agent shall deliver all
canceled Right Certificates to the Company, or shall, at the written request of
the Company, destroy such canceled Right Certificates, and in such case shall
deliver a certificate of destruction thereof to the Company.

        9. Availability of Shares of Preferred Stock.

            (a) The Company covenants and agrees that it will cause to be
reserved and kept available out of its authorized and unissued shares of
Preferred Stock or any shares of Preferred Stock held in its treasury, the
number of shares of Preferred Stock that will be sufficient to permit the
exercise in full of all outstanding Rights.

            (b) If and so long as the shares of Preferred Stock (and, following
the time that a Person becomes an Acquiring Person, shares of Common Stock and
other securities) issuable upon the exercise of Rights may be listed or admitted
to trading on Nasdaq or listed on any other national or internationally-
recognized securities exchange or quotation system, the Company shall use its
best efforts to cause, from and after such time as the Rights become
exercisable, all shares reserved for such issuance to be listed or admitted to
trading on Nasdaq or listed on any such other exchange or quotation system upon
official notice of issuance upon such exercise.

            (c) From and after such time as the Rights become exercisable, the
Company shall use its best efforts, if then necessary to permit the issuance of
shares of Preferred Stock (and following the time that a Person first becomes an
Acquiring Person, shares of Common Stock and other securities) upon the exercise
of Rights, to register and qualify such shares of Preferred Stock (and following
the time that a Person first becomes an Acquiring Person, shares of Common Stock
and other securities) under the Securities Act and any applicable state
securities or "Blue Sky" laws (to the extent exemptions therefrom are not
available), cause such registration statement and qualifications to become
effective as soon as possible after such filing and keep such registration and
qualifications effective until the earlier of the date as of which the Rights
are no longer exercisable for such securities and the Expiration Date. The
Company may temporarily suspend, for a period of time not to exceed 90 days, the
exercisability of the Rights in order to prepare and file a registration
statement under the Securities Act and permit it to become effective. Upon any
such suspension, the Company shall issue a public announcement stating that the
exercisability of the Rights has been temporarily suspended, as well as a public
announcement at such time as the suspension is no longer in effect.
Notwithstanding any provision of this Agreement to the contrary, the Rights
shall not be exercisable in any

                                      -10-
<PAGE>   13

jurisdiction unless the requisite qualification in such jurisdiction shall have
been obtained and until a registration statement under the Securities Act (if
required) shall have been declared effective.

            (d) The Company covenants and agrees that it will take all such
action as may be necessary to ensure that all shares of Preferred Stock (and,
following the time that a Person becomes an Acquiring Person, shares of Common
Stock and other securities) delivered upon exercise of Rights shall, at the time
of delivery of the certificates therefor (subject to payment of the Purchase
Price), be duly and validly authorized and issued and fully paid and
nonassessable shares.

            (e) The Company further covenants and agrees that it will pay when
due and payable any and all federal and state transfer taxes and charges which
may be payable in respect of the issuance or delivery of the Right Certificates
or of any shares of Preferred Stock (or shares of Common Stock or other
securities) upon the exercise of Rights. The Company shall not, however, be
required to pay any transfer tax which may be payable in respect of any transfer
or delivery of Right Certificates to a Person other than, or the issuance or
delivery of certificates or depositary receipts for the Preferred Stock (or
shares of Common Stock or other securities) in a name other than that of, the
registered holder of the Right Certificate evidencing Rights surrendered for
exercise or to issue or deliver any certificates or depositary receipts for
Preferred Stock (or shares of Common Stock or other securities) upon the
exercise of any Rights until any such tax shall have been paid (any such tax
being payable by that holder of such Right Certificate at the time of surrender)
or until it has been established to the Company's reasonable satisfaction that
no such tax is due.

        10. Preferred Stock Record Date. Each Person in whose name any
certificate for Preferred Stock is issued upon the exercise of Rights shall for
all purposes be deemed to have become the holder of record of the shares of
Preferred Stock represented thereby on, and such certificate shall be dated, the
date upon which the Right Certificate evidencing such Rights was duly
surrendered and payment of the Purchase Price (and any applicable transfer
taxes) was made; provided, however, that if the date of such surrender and
payment is a date upon which the Preferred Stock transfer books of the Company
are closed, such Person shall be deemed to have become the record holder of such
shares on, and such certificate shall be dated, the next succeeding Business Day
on which the Preferred Stock transfer books of the Company are open. Prior to
the exercise of the Rights evidenced thereby, the holder of a Right Certificate
shall not be entitled to any rights of a holder of Preferred Stock for which the
Rights shall be exercisable, including, without limitation, the right to vote or
to receive dividends or other distributions, and shall not be entitled to
receive any notice of any proceedings of the Company, except as provided herein.

        11. Adjustment of Purchase Price, Number and Kind of Shares and Number
of Rights. The Purchase Price, the number of shares of Preferred Stock or other
securities or property purchasable upon exercise of each Right and the number of
Rights outstanding are subject to adjustment from time to time as provided in
this Section 11.

            (a) (i) If the Company at any time after the date of this Agreement
(A) declares and pays a dividend on the Preferred Stock payable in shares of
Preferred Stock, (B)

                                      -11-
<PAGE>   14

subdivides the outstanding Preferred Stock, (C) combines the outstanding
Preferred Stock into a smaller number of shares of Preferred Stock or (D) issues
any shares of its capital stock in a reclassification of the Preferred Stock
(including any such reclassification in connection with a consolidation or
merger in which the Company is the continuing or surviving corporation), except
as otherwise provided in this Section 11(a), the number and kind of shares of
capital stock issuable upon exercise of a Right as of the record date for such
dividend or the effective date of such subdivision, combination or
reclassification shall be proportionately adjusted so that the holder of any
Right exercised after such time shall be entitled to receive the aggregate
number and kind of shares of capital stock which, if such Right had been
exercised immediately prior to such date and at a time when the Preferred Stock
transfer books of the Company were open, the holder would have owned upon such
exercise and been entitled to receive by virtue of such dividend, subdivision,
combination or reclassification; provided, however, that in no event shall the
consideration to be paid upon the exercise of one Right be less than the
aggregate par value of the shares of capital stock of the Company issuable upon
exercise of one Right.

                (ii) Subject to Section 24 of this Agreement, if any Person
becomes an Acquiring Person, each holder of a Right, except as otherwise
provided in this Section 11(a)(ii) and Section 11(a)(iii) hereof, shall
thereafter have the right to receive, upon exercise thereof at a price equal to
the then current Purchase Price multiplied by the number of one one-thousandths
(1/1000) of a share of Preferred Stock for which a Right is then exercisable, in
accordance with the terms of this Agreement and in lieu of shares of Preferred
Stock, such number of shares of Common Stock as shall equal the result obtained
by (x) multiplying the then current Purchase Price by the number of one
one-thousandths (1/1000) of a share of Preferred Stock for which a Right is then
exercisable and dividing that product by (y) 50% of the then current per share
market price of the Company's Common Stock (determined pursuant to Section
11(d)) on the date of the occurrence of such event; provided, however, that the
Purchase Price (as so adjusted) and the number of shares of Common Stock so
receivable upon exercise of a Right shall thereafter be subject to further
adjustment as appropriate in accordance with Section 11(f). Notwithstanding
anything in this Agreement to the contrary, however, from and after the time
(the "invalidation time") when any Person first becomes an Acquiring Person, any
Rights that are beneficially owned by (x) any Acquiring Person (or any Affiliate
or Associate of any Acquiring Person), (y) a transferee of any Acquiring Person
(or any such Affiliate or Associate) who becomes a transferee after the
invalidation time or (z) a transferee of any Acquiring Person (or any such
Affiliate or Associate) who became a transferee prior to or concurrently with
the invalidation time pursuant to either (I) a transfer from the Acquiring
Person to holders of its equity securities or to any Person with whom it has any
continuing agreement, arrangement or understanding regarding the transferred
Rights or (II) a transfer which the Board of Directors has determined is part of
a plan, arrangement or understanding which has the purpose or effect of avoiding
the provisions of this paragraph, and subsequent transferees of such Persons,
shall be void without any further action and any holder of such Rights shall
thereafter have no rights whatsoever with respect to such Rights under any
provision of this Agreement. The Company shall use all reasonable efforts to
ensure that the provisions of this Section 11(a)(ii) are complied with, but
shall have no liability to any holder of Right Certificates or other Person as a
result of its failure to make any determinations with respect to an Acquiring
Person or its Affiliates, Associates or transferees hereunder. From and after
the invalidation time, no Right Certificate shall be issued pursuant to Section
3 or Section 6 that represents Rights that are or have become void pursuant to
the provisions of this paragraph, and any Right Certificate delivered to the

                                      -12-
<PAGE>   15

Rights Agent that represents Rights that are or have become void pursuant to the
provisions of this paragraph shall be canceled. From and after the occurrence of
an event specified in Section 13(a), any Rights that theretofore have not been
exercised pursuant to this Section 11(a)(ii) shall thereafter be exercisable
only in accordance with Section 13 and not pursuant to this Section 11(a)(ii).

                (iii) The Company may at its option substitute for a share of
Common Stock issuable upon the exercise of Rights in accordance with the
foregoing subparagraph (ii) such number or fractions of shares of Preferred
Stock having an aggregate current market value equal to the current per share
market price of a share of Common Stock. In the event that there shall not be
sufficient shares of Common Stock issued but not outstanding or authorized but
unissued to permit the exercise in full of the Rights in accordance with the
foregoing subparagraph (ii), the Board of Directors shall, to the extent
permitted by applicable law and any material agreements then in effect to which
the Company is a party (A) determine the excess of (1) the value of the shares
of Common Stock issuable upon the exercise of a Right in accordance with the
foregoing subparagraph (ii) (the "Current Value") over (2) the then current
Purchase Price multiplied by the number of one one-thousandths (1/1000) of
shares of Preferred Stock for which a Right was exercisable immediately prior to
the time that the Acquiring Person became such (such excess, the "Spread"), and
(B) with respect to each Right (other than Rights which have become void
pursuant to Section 11(a)(ii)), make adequate provision to substitute for the
shares of Common Stock issuable in accordance with subparagraph (ii) upon
exercise of the Right and payment of the applicable Purchase Price, (1) cash,
(2) a reduction in the applicable Purchase Price, (3) shares of Preferred Stock
or other equity securities of the Company (including, without limitation, shares
or fractions of shares of preferred stock which, by virtue of having dividend,
voting and liquidation rights substantially comparable to those of the shares of
Common Stock, are deemed in good faith by the Board of Directors to have
substantially the same value as the shares of Common Stock (such shares of
Preferred Stock and shares or fractions of shares of preferred stock are
hereinafter referred to as "Common Stock equivalents"), (4) debt securities of
the Company, (5) other assets, or (6) any combination of the foregoing, having a
value which, when added to the value of the shares of Common Stock actually
issued upon exercise of such Right, shall have an aggregate value equal to the
Current Value (less the amount of any reduction in the applicable Purchase
Price), where such aggregate value has been determined by the Board of Directors
upon the advice of a nationally recognized investment banking firm selected in
good faith by the Board of Directors; provided, however, if the Company shall
not make adequate provision to deliver value pursuant to clause (B) above within
thirty (30) days following the date that the Acquiring Person became such (the
date of the Acquiring Person becoming such being the "Section 11(a)(ii) Trigger
Date"), then the Company shall be obligated to deliver, to the extent permitted
by applicable law and any material agreements then in effect to which the
Company is a party, upon the surrender for exercise of a Right and without
requiring payment of the applicable Purchase Price, shares of Common Stock (to
the extent available), and then, if necessary, such number or fractions of
shares of Preferred Stock (to the extent available) and then, if necessary,
cash, which shares and/or cash have an aggregate value equal to the Spread. If,
upon the date any Person becomes an Acquiring Person, the Board of Directors
shall determine in good faith that it is likely that sufficient additional
shares of Common Stock could be authorized for issuance upon exercise in full of
the Rights, then, if the Board of Directors so elects, the thirty (30) day
period set forth above may be extended to the extent necessary, but not more
than ninety (90) days after the Section 11(a)(ii)

                                      -13-
<PAGE>   16
Trigger Date, in order that the Company may seek stockholder approval for the
authorization of such additional shares (such thirty (30) day period, as it may
be extended, is herein called the "Substitution Period"). To the extent that the
Company determines that some action need be taken pursuant to the second and/or
third sentence of this Section 11(a)(iii), the Company (x) shall provide,
subject to Section 11(a)(ii) and the last sentence of this Section 11(a)(iii),
that such action shall apply uniformly to all outstanding Rights and (y) may
suspend the exercisability of the Rights until the expiration of the
Substitution Period in order to seek any authorization of additional shares
and/or to decide the appropriate form of distribution to be made pursuant to
such second sentence and to determine the value thereof. In the event of any
such suspension, the Company shall issue a public announcement stating that the
exercisability of the Rights has been temporarily suspended, as well as a public
announcement at such time as the suspension is no longer in effect. For purposes
of this Section 11(a)(iii), the value of the shares of Common Stock shall be the
current per share market price (as determined pursuant to Section 11(d)(i)) on
the Section 11(a)(ii) Trigger Date and the per share or fractional value of any
"Common Stock equivalent" shall be deemed to equal the current per share market
price of the Common Stock. The Board of Directors of the Company may, but shall
not be required to, establish procedures to allocate the right to receive shares
of Common Stock upon the exercise of the Rights among holders of Rights pursuant
to this Section 11(a)(iii).

            (b) If the Company fixes a record date for the issuance of rights,
options or warrants to all holders of Preferred Stock entitling them (for a
period expiring within 45 calendar days after such record date) to subscribe for
or purchase Preferred Stock (or shares having the same rights, privileges and
preferences as the Preferred Stock ("equivalent preferred shares")) or
securities convertible into Preferred Stock or equivalent preferred shares at a
price per share of Preferred Stock or equivalent preferred shares (or having a
conversion price per share, if a security convertible into shares of Preferred
Stock or equivalent preferred shares) less than the then current per share
market price of the Preferred Stock (determined pursuant to Section 11(d)) on
such record date, the Purchase Price to be in effect after such record date
shall be determined by multiplying the Purchase Price in effect immediately
prior to such record date by a fraction, the numerator of which shall be the
number of shares of Preferred Stock and equivalent preferred shares outstanding
on such record date plus the number of shares of Preferred Stock and equivalent
preferred shares which the aggregate offering price of the total number of
shares of Preferred Stock and/or equivalent preferred shares so to be offered
(and/or the aggregate initial conversion price of the convertible securities so
to be offered) would purchase at such current market price, and the denominator
of which shall be the number of shares of Preferred Stock and equivalent
preferred shares outstanding on such record date plus the number of additional
shares of Preferred Stock and/or equivalent preferred shares to be offered for
subscription or purchase (or into which the convertible securities so to be
offered are initially convertible); provided, however, that in no event shall
the consideration to be paid upon the exercise of one Right be less than the
aggregate par value of the shares of capital stock of the Company issuable upon
exercise of one Right. If such subscription price may be paid in a consideration
part or all of which shall be in a form other than cash, the value of such
consideration shall be as determined in good faith by the Board of Directors of
the Company, whose determination shall be described in a statement filed with
the Rights Agent. Shares of Preferred Stock and equivalent preferred shares
owned by or held for the account of the Company shall not be deemed outstanding
for the purpose of any such computation. Such adjustment shall be made
successively whenever such a record date is fixed; and in the event that such
rights, options or warrants are not so issued, the

                                      -14-
<PAGE>   17

Purchase Price shall be adjusted to be the Purchase Price which would then be in
effect if such record date had not been fixed.

            (c) If the Company fixes a record date for the making of a
distribution to all holders of the Preferred Stock (including any such
distribution made in connection with a consolidation or merger in which the
Company is the continuing or surviving corporation) of evidences of indebtedness
or assets (other than a regular quarterly cash dividend or a dividend payable in
Preferred Stock) or subscription rights or warrants (excluding those referred to
in Section 11(b)), the Purchase Price to be in effect after such record date
shall be determined by multiplying the Purchase Price in effect immediately
prior to such record date by a fraction, the numerator of which shall be the
then current per share market price of the Preferred Stock (determined pursuant
to Section 11(d)) on such record date, less the fair market value (as determined
in good faith by the Board of Directors of the Company whose determination shall
be described in a statement filed with the Rights Agent) of the portion of the
assets or evidences of indebtedness so to be distributed or of such subscription
rights or warrants applicable to one share of Preferred Stock, and the
denominator of which shall be such current per share market price (determined
pursuant to Section 11(d)) of the Preferred Stock; provided, however, that in no
event shall the consideration to be paid upon the exercise of one Right be less
than the aggregate par value of the shares of capital stock of the Company to be
issued upon exercise of one Right. Such adjustments shall be made successively
whenever such a record date is fixed; and in the event that such distribution is
not so made, the Purchase Price shall again be adjusted to be the Purchase Price
which would then be in effect if such record date had not been fixed.

            (d) (i) Except as otherwise provided herein, for the purpose of any
computation hereunder, the "current per share market price" of any security (a
"Security" for the purpose of this Section 11(d)(i)) on any date shall be deemed
to be the average of the daily closing prices per share of such Security for the
thirty (30) consecutive Trading Days immediately prior to such date; provided,
however, that in the event that the current per share market price of the
Security is determined during a period following the announcement by the issuer
of such Security of (A) a dividend or distribution on such Security payable in
shares of such Security or securities convertible into such shares, or (B) any
subdivision, combination or reclassification of such Security, and prior to the
expiration of thirty (30) Trading Days after the ex-dividend date for such
dividend or distribution, or the record date for such subdivision, combination
or reclassification, then, and in each such case, the current per share market
price shall be appropriately adjusted to reflect the current market price per
share equivalent of such Security. The closing price for each day shall be the
last sale price, regular way, or, in case no such sale takes place on such day,
the average of the closing bid and asked prices, regular way, in either case as
reported by the principal consolidated transaction reporting system with respect
to securities listed or admitted to trading on Nasdaq or, if the Security is not
listed or admitted to trading on Nasdaq, as reported in the principal
consolidated transaction reporting system with respect to securities listed on
the principal national securities exchange or internationally-recognized
exchange on which the Security is listed or admitted to trading or, if the
Security is not listed or admitted to trading on any national or
internationally-recognized securities exchange, the last quoted price or, if not
so quoted, the average of the high bid and low asked prices in the
over-the-counter market, as reported by Nasdaq or such other system then in use,
or, if on any such date the Security is not quoted by any such organization, the
average of the

                                      -15-
<PAGE>   18

closing bid and asked prices as furnished by a professional market maker making
a market in the Security selected by the Board of Directors of the Company.

                (ii) For the purpose of any computation hereunder, if the
Preferred Stock is publicly traded, the "current per share market price" of the
Preferred Stock shall be determined in accordance with the method set forth in
Section 11(d)(i). If the Preferred Stock is not publicly traded but the Common
Stock is publicly traded, the "current per share market price" of the Preferred
Stock shall be conclusively deemed to be the current per share market price of
the Common Stock as determined pursuant to Section 11(d)(i) multiplied by the
then applicable Adjustment Number (as defined in and determined in accordance
with the Certificate of Designation for the Preferred Stock). If neither the
Common Stock nor the Preferred Stock is publicly traded, "current per share
market price" shall mean the fair value per share as determined in good faith by
the Board of Directors of the Company, whose determination shall be described in
a statement filed with the Rights Agent.

            (e) No adjustment in the Purchase Price shall be required unless
such adjustment would require an increase or decrease of at least 1% in the
Purchase Price; provided, however, that any adjustments which by reason of this
Section 11(e) are not required to be made shall be carried forward and taken
into account in any subsequent adjustment. All calculations under this Section
11 shall be made to the nearest cent or to the nearest one ten-thousandth
(1/10000) of a share of Preferred Stock or share of Common Stock or other share
or security as the case may be. Notwithstanding the first sentence of this
Section 11(e), any adjustment required by this Section 11 shall be made no later
than the earlier of (i) three years from the date of the transaction which
requires such adjustment or (ii) the Expiration Date.

            (f) If as a result of an adjustment made pursuant to Section 11(a),
the holder of any Right thereafter exercised shall become entitled to receive
any shares of capital stock of the Company other than the Preferred Stock,
thereafter the Purchase Price and the number of such other shares so receivable
upon exercise of a Right shall be subject to adjustment from time to time in a
manner and on terms as nearly equivalent as practicable to the provisions with
respect to the Preferred Stock contained in Sections 11(a), 11(b), 11(c), 11(e),
11(h), 11(i) and 11(m), and the provisions of Sections 7, 9, 10, 13 and 14 with
respect to the Preferred Stock shall apply on like terms to any such other
shares.

            (g) All Rights originally issued by the Company subsequent to any
adjustment made to the Purchase Price hereunder shall evidence the right to
purchase, at the adjusted Purchase Price, the number of one one-thousandths
(1/1000) of a share of Preferred Stock purchasable from time to time hereunder
upon exercise of the Rights, all subject to further adjustment as provided
herein.

            (h) Unless the Company shall have exercised its election as provided
in Section 11(i), upon each adjustment of the Purchase Price as a result of the
calculations made in Sections 11(b) and (c), each Right outstanding immediately
prior to the making of such adjustment shall thereafter evidence the right to
purchase, at the adjusted Purchase Price, that number of one one-thousandths
(1/1000) of a share of Preferred Stock (calculated to the nearest one
ten-thousandth (1/10000) of a share of Preferred Stock) obtained by (i)
multiplying (x) the number of one one-thousandths (1/1000) of a share
purchasable upon the exercise of a Right

                                      -16-
<PAGE>   19

immediately prior to such adjustment by (y) the Purchase Price in effect
immediately prior to such adjustment of the Purchase Price and (ii) dividing the
product so obtained by the Purchase Price in effect immediately after such
adjustment of the Purchase Price.

            (i) The Company may elect on or after the date of any adjustment of
the Purchase Price pursuant to Sections 11(b) or 11(c) hereof to adjust the
number of Rights, in substitution for any adjustment in the number of one
one-thousandths (1/1000) of a share of Preferred Stock purchasable upon the
exercise of a Right. Each of the Rights outstanding after such adjustment of the
number of Rights shall be exercisable for the number of one one-thousandths
(1/1000) of a share of Preferred Stock for which a Right was exercisable
immediately prior to such adjustment. Each Right held of record prior to such
adjustment of the number of Rights shall become that number of Rights
(calculated to the nearest one ten-thousandth (1/10000)) obtained by dividing
the Purchase Price in effect immediately prior to adjustment of the Purchase
Price by the Purchase Price in effect immediately after adjustment of the
Purchase Price. The Company shall make a public announcement of its election to
adjust the number of Rights, indicating the record date for the adjustment, and,
if known at the time, the amount of the adjustment to be made. This record date
may be the date on which the Purchase Price is adjusted or any day thereafter,
but, if the Right Certificates have been issued, shall be at least ten days
later than the date of the public announcement. If Right Certificates have been
issued, upon each adjustment of the number of Rights pursuant to this Section
11(i), the Company may, as promptly as practicable, cause to be distributed to
holders of record of Right Certificates on such record date Right Certificates
evidencing, subject to Section 14, the additional Rights to which such holders
shall be entitled as a result of such adjustment, or, at the option of the
Company, shall cause to be distributed to such holders of record in substitution
and replacement for the Right Certificates held by such holders prior to the
date of adjustment, and upon surrender thereof, if required by the Company, new
Right Certificates evidencing all the Rights to which such holders shall be
entitled after such adjustment. Right Certificates so to be distributed shall be
issued, executed and countersigned in the manner provided for herein and shall
be registered in the names of the holders of record of Right Certificates on the
record date specified in the public announcement.

            (j) Irrespective of any adjustment or change in the Purchase Price
or the number of one one-thousandths (1/1000) of a share of Preferred Stock
issuable upon the exercise of the Rights, the Right Certificates theretofore and
thereafter issued may continue to express the Purchase Price and the number of
one one-thousandths (1/1000) of a share of Preferred Stock which were expressed
in the initial Right Certificates issued hereunder.

            (k) Before taking any action that would cause an adjustment reducing
the Purchase Price below the then par value, if any, of the fraction of
Preferred Stock or other shares of capital stock issuable upon exercise of a
Right, the Company shall take any corporate action which may, in the opinion of
its counsel, be necessary in order that the Company may validly and legally
issue fully paid and nonassessable shares of Preferred Stock or other such
shares at such adjusted Purchase Price.

            (l) In any case in which this Section 11 requires that an adjustment
in the Purchase Price be made effective as of a record date for a specified
event, the Company may elect to defer until the occurrence of such event the
issuing to the holder of any Right exercised

                                      -17-
<PAGE>   20

after such record date of the Preferred Stock and other capital stock or
securities of the Company, if any, issuable upon such exercise over and above
the Preferred Stock and other capital stock or securities of the Company, if
any, issuable upon such exercise on the basis of the Purchase Price in effect
prior to such adjustment; provided, however, that the Company shall deliver to
such holder a due bill or other appropriate instrument evidencing such holder's
right to receive such additional shares upon the occurrence of the event
requiring such adjustment.

            (m) Anything in this Section 11 to the contrary notwithstanding, the
Company shall be entitled to make such adjustments in the Purchase Price, in
addition to those adjustments expressly required by this Section 11, as and to
the extent that it in its sole discretion shall determine to be advisable in
order that any consolidation or subdivision of the Preferred Stock, issuance
wholly for cash of any shares of Preferred Stock at less than the current market
price, issuance wholly for cash of Preferred Stock or securities which by their
terms are convertible into or exchangeable for Preferred Stock, dividends on
Preferred Stock payable in shares of Preferred Stock or issuance of rights,
options or warrants referred to hereinabove in Section 11(b), hereafter made by
the Company to holders of its Preferred Stock shall not be taxable to such
stockholders.

            (n) Anything in this Agreement to the contrary notwithstanding, if
at any time after the date of this Agreement and prior to the Distribution Date,
the Company (i) declares and pays any dividend on the Common Stock payable in
Common Stock or (ii) effects a subdivision, combination or consolidation of the
Common Stock (by reclassification or otherwise than by payment of a dividend
payable in Common Stock) into a greater or lesser number of shares of Common
Stock, then in each such case, the number of Rights associated with each share
of Common Stock then outstanding, or issued or delivered thereafter, shall be
proportionately adjusted so that the number of Rights thereafter associated with
each share of Common Stock following any such event shall equal the result
obtained by multiplying the number of Rights associated with each share of
Common Stock immediately prior to such event by a fraction the numerator of
which shall be the total number of shares of Common Stock outstanding
immediately prior to the occurrence of the event and the denominator of which
shall be the total number of shares of Common Stock outstanding immediately
following the occurrence of such event.

            (o) The Company agrees that, after the earlier of the Distribution
Date or the Stock Acquisition Date, it will not, except as permitted by Sections
23, 24 or 27, take (or permit any Subsidiary to take) any action if at the time
such action is taken it is reasonably foreseeable that such action will diminish
substantially or eliminate the benefits intended to be afforded by the Rights.

        12. Certificate of Adjusted Purchase Price or Number of Shares. Whenever
an adjustment is made as provided in Section 11 or 13, the Company shall
promptly (a) prepare a certificate setting forth such adjustment, and a brief
statement of the facts accounting for such adjustment, (b) file with the Rights
Agent and with each transfer agent for the Common Stock or the Preferred Stock a
copy of such certificate and (c) mail a brief summary thereof to each holder of
a Right Certificate in accordance with Section 25 (if so required under Section
25). The Rights Agent shall be fully protected in relying on any such
certificate and on any adjustment therein

                                      -18-
<PAGE>   21

contained and shall not be deemed to have knowledge of any such adjustment
unless and until it shall have received such certificate.

        13. Consolidation, Merger or Sale or Transfer of Assets or Earning
Power.

            (a) If, directly or indirectly, at any time after any Person has
become an Acquiring Person, (i) the Company consolidates with or merges with and
into any other Person, (ii) any Person merges with and into the Company and the
Company is the continuing or surviving corporation of such merger and, in
connection with such merger, all or part of the Common Stock is changed into or
exchanged for stock or other securities of any other Person (or of the Company)
or cash or any other property, or (iii) the Company sells or otherwise transfers
(or one or more of its Subsidiaries sells or otherwise transfers), in one or
more transactions, assets or earning power aggregating 50% or more of the assets
or earning power of the Company and its Subsidiaries (taken as a whole) to any
other Person (other than the Company or one or more of its wholly-owned
Subsidiaries), then upon the first occurrence of such event, proper provision
shall be made so that: (A) each holder of record of a Right (other than Rights
which have become void pursuant to Section 11(a)(ii)) thereafter has the right
to receive, upon the exercise thereof at a price equal to the then current
Purchase Price multiplied by the number of one one-thousandths (1/1000) of a
share of Preferred Stock for which a Right was exercisable (whether or not such
Right was then exercisable) immediately prior to the time that any Person first
became an Acquiring Person (each as subsequently adjusted thereafter pursuant to
Sections 11(a)(i), 11(b), 11(c), 11(h), 11(i) and 11(m)), in accordance with the
terms of this Agreement and in lieu of shares of Preferred Stock or Common Stock
of the Company, such number of validly authorized and issued, fully paid,
non-assessable and freely tradeable shares of Common Stock of the Principal
Party not subject to any liens, encumbrances, rights of first refusal or other
adverse claims, as shall be equal to the result obtained by (1) multiplying the
then current Purchase Price by the number of one one-thousandths (1/1000) of a
share of Preferred Stock for which a Right was exercisable immediately prior to
the time that any Person first became an Acquiring Person (as subsequently
adjusted thereafter pursuant to Sections 11(a)(i), 11(b), 11(c), 11(h), 11(i)
and 11(m)) and (2) dividing that product by 50% of the then current per share
market price of the Common Stock of such Principal Party (determined pursuant to
Section 11(d)(i)) on the date of consummation of such consolidation, merger,
sale or transfer; provided that the applicable Purchase Price and the number of
shares of Common Stock of such Principal Party issuable upon exercise of each
Right shall be further adjusted as provided in Section 11(f) to reflect any
events occurring in respect of the Common Stock of such Principal Party after
the occurrence of such consolidation, merger, sale or transfer; (B) such
Principal Party shall thereafter be liable for, and shall assume, by virtue of
such consolidation, merger, sale or transfer, all the obligations and duties of
the Company pursuant to this Agreement; (C) the term "Company" shall thereafter
be deemed to refer to such Principal Party; and (D) such Principal Party shall
take such steps (including, but not limited to, the reservation of a sufficient
number of its shares of Common Stock in accordance with Section 9) in connection
with such consummation of any such transaction as may be necessary to assure
that the provisions hereof shall thereafter be applicable, as nearly as
reasonably may be, in relation to the shares of its Common Stock thereafter
deliverable upon the exercise of the Rights; provided that, upon the subsequent
occurrence of any consolidation, merger, sale or transfer of assets or other
extraordinary transaction in respect of such Principal Party, each holder of a
Right shall thereupon be entitled to receive, upon exercise of a Right and
payment of the Purchase Price as

                                      -19-
<PAGE>   22

provided in this Section 13(a), such cash, shares, rights, warrants and other
property which such holder would have been entitled to receive had such holder,
at the time of such transaction, owned the Common Stock of the Principal Party
receivable upon the exercise of a Right pursuant to this Section 13(a), and such
Principal Party shall take such steps (including, but not limited to,
reservation of shares of stock) as may be necessary to permit the subsequent
exercise of the Rights in accordance with the terms hereof for such cash,
shares, rights, warrants and other property.

            (b) The Company shall not consummate any consolidation, merger, sale
or transfer referred to in Section 13(a) unless prior thereto the Company and
the Principal Party involved therein shall have executed and delivered to the
Rights Agent an agreement confirming that the requirements of Sections 13(a)
shall promptly be performed in accordance with their terms and that such
consolidation, merger, sale or transfer of assets shall not result in a default
by the Principal Party under this Agreement as the same shall have been assumed
by the Principal Party pursuant to Section 13(a) and (b) hereof and providing
that, as soon as practicable after executing such agreement pursuant to this
Section 13, the Principal Party will:

                (i) prepare and file a registration statement under the
Securities Act, if necessary, with respect to the Rights and the securities
purchasable upon exercise of the Rights on an appropriate form, use its best
efforts to cause such registration statement to become effective as soon as
practicable after such filing and use its best efforts to cause such
registration statement to remain effective (with a prospectus at all times
meeting the requirements of the Securities Act) until the Expiration Date, and
similarly comply with applicable state securities laws;

                (ii) use its best efforts, if the Common Stock of the Principal
Party is listed or admitted to trading on Nasdaq or on a national or
internationally-recognized securities exchange, to list or admit to trading (or
continue the listing of) the Rights and the securities purchasable upon exercise
of the Rights on Nasdaq or such securities exchange, or, if the Common Stock of
the Principal Party is not listed or admitted to trading on Nasdaq or a national
or internationally-recognized securities exchange, to cause the Rights and the
securities receivable upon exercise of the Rights to be reported by such other
system then in use;

                (iii) deliver to holders of the Rights historical financial
statements for the Principal Party which comply in all respects with the
requirements for registration on Form 10 (or any successor form) under the
Exchange Act; and

                (iv) obtain waivers of any rights of first refusal or preemptive
rights in respect of the Common Stock of the Principal Party subject to purchase
upon exercise of outstanding Rights.

            (c) If the Principal Party has provision in any of its authorized
securities or in its certificate of incorporation or bylaws or other instrument
governing its affairs, which provision would have the effect of (i) causing such
Principal Party to issue (other than to holders of Rights pursuant to this
Section 13), in connection with, or as a consequence of, the consummation of a
transaction referred to in this Section 13, shares of Common Stock or Common
Stock equivalents of such Principal Party at less than the then current market
price per

                                      -20-
<PAGE>   23

share thereof (determined pursuant to Section 11(d)) or securities exercisable
for, or convertible into, Common Stock or Common Stock equivalents of such
Principal Party at less than such then current market price, or (ii) providing
for any special payment, tax or similar provision in connection with the
issuance of the Common Stock of such Principal Party pursuant to the provisions
of Section 13, then, in such event, the Company hereby agrees with each holder
of Rights that it shall not consummate any such transaction unless prior thereto
the Company and such Principal Party have executed and delivered to the Rights
Agent a supplemental agreement providing that the provision in question of such
Principal Party shall have been canceled, waived or amended, or that the
authorized securities shall be redeemed, so that the applicable provision will
have no effect in connection with, or as a consequence of, the consummation of
the proposed transaction.

            (d) The Company covenants and agrees that it shall not, at any time
after a Person first becomes an Acquiring Person, enter into any transaction of
the type contemplated by (i) - (iii) of Section 13(a) if (x) at the time of or
immediately after such consolidation, merger, sale, transfer or other
transaction there are any rights, warrants or other instruments or securities
outstanding or agreements in effect which would substantially diminish or
otherwise eliminate the benefits intended to be afforded by the Rights, (y)
prior to, simultaneously with or immediately after such consolidation, merger,
sale, transfer or other transaction, the stockholders of the Person who
constitutes, or would constitute, the Principal Party have received a
distribution of Rights previously owned by such Person or any of its Affiliates
or Associates or (z) the form or nature of organization of the Principal Party
would preclude or limit the exercisability of the Rights.

        14. Fractional Rights and Fractional Shares.

            (a) The Company shall not be required to issue fractions of Rights
or to distribute Right Certificates which evidence fractional Rights (except
prior to the Distribution Date in accordance with Section 11(n) hereof). In lieu
of such fractional Rights, there shall be paid to the registered holders of the
Right Certificates with regard to which such fractional Rights would otherwise
be issuable, an amount in cash equal to the same fraction of the current market
value of a whole Right. For the purposes of this Section 14(a), the current
market value of a whole Right shall be the closing price of the Rights for the
Trading Day immediately prior to the date on which such fractional Rights would
have been otherwise issuable. The closing price for any day shall be the last
sale price, regular way, or, in case no such sale takes place on such day, the
average of the closing bid and asked prices, regular way, in either case as
reported in the principal consolidated transaction reporting system with respect
to securities listed or admitted to trading on Nasdaq or, if the Rights are not
listed or admitted to trading on Nasdaq, as reported in the principal
consolidated transaction reporting system with respect to securities listed on
the principal national or internationally-recognized securities exchange on
which the Rights are listed or admitted to trading or, if the Rights are not
listed or admitted to trading on any national or internationally-recognized
securities exchange, the last quoted price or, if not so quoted, the average of
the high bid and low asked prices in the over-the-counter market, as reported by
Nasdaq or such other system then in use or, if on any such date the Rights are
not quoted by any such organization, the average of the closing bid and asked
prices as furnished by a professional market maker making a market in the Rights
selected by the Board of Directors of the Company. If on any such date no such
market maker is making a market in the Rights, the fair value of the

                                      -21-
<PAGE>   24

Rights on such date as determined in good faith by the Board of Directors of the
Company shall be used.

            (b) The Company shall not be required to issue fractions of
Preferred Stock (other than fractions which are integral multiples of one
one-thousandth (1/1000) of a share of Preferred Stock) upon exercise of the
Rights or to distribute certificates which evidence fractional shares of
Preferred Stock (other than fractions which are integral multiples of one
one-thousandth (1/1000) of a share of Preferred Stock). Interests in fractions
of Preferred Stock in integral multiples of one one-thousandth (1/1000) of a
share of Preferred Stock may, at the election of the Company, be evidenced by
depositary receipts, pursuant to an appropriate agreement between the Company
and a depositary selected by it; provided, that such agreement shall provide
that the holders of such depositary receipts shall have all the rights,
privileges and preferences to which they are entitled as beneficial owners of
the Preferred Stock represented by such depositary receipts. In lieu of
fractional shares of Preferred Stock that are not integral multiples of one
one-thousandth (1/1000) of a share of Preferred Stock, the Company shall pay to
the registered holders of Right Certificates at the time such Rights are
exercised or exchanged as herein provided an amount in cash equal to the same
fraction of the current market value of one share of Preferred Stock. For the
purposes of this Section 14(b), the current market value of a share of Preferred
Stock shall be the closing price of a share of Preferred Stock (as determined
pursuant to Section 11(d)(i)) for the Trading Day immediately prior to the date
of such exercise or exchange.

            (c) The Company shall not be required to issue fractions of shares
of Common Stock or to distribute certificates which evidence fractional shares
of Common Stock upon the exercise or exchange of Rights. In lieu of such
fractional shares of Common Stock, the Company shall pay to the registered
holders of the Right Certificates with regard to which such fractional shares of
Common Stock would otherwise be issuable an amount in cash equal to the same
fraction of the current market value of a whole share of Common Stock (as
determined in accordance with Section 11(d)(i) hereof) for the Trading Day
immediately prior to the date of such exercise or exchange.

            (d) The holder of a Right by the acceptance of the Right expressly
waives his right to receive any fractional Rights or any fractional shares upon
exercise or exchange of a Right (except as provided above).

        15. Rights of Action. All rights of action in respect of this Agreement,
except the rights of action given to the Rights Agent under Section 18, are
vested in the respective registered holders of the Right Certificates (and,
prior to the Distribution Date, the registered holders of the Common Stock); and
any registered holder of any Right Certificate (or, prior to the Distribution
Date, of the Common Stock), without the consent of the Rights Agent or of the
holder of any other Right Certificate (or, prior to the Distribution Date, of
the Common Stock), on his own behalf and for his own benefit, may enforce, and
may institute and maintain any suit, action or proceeding against the Company to
enforce, or otherwise act in respect of, his right to exercise the Rights
evidenced by such Right Certificate (or, prior to the Distribution Date, such
Common Stock) in the manner provided in such Right Certificate and in this
Agreement. Without limiting the foregoing or any remedies available to the
holders of Rights, it is specifically acknowledged that the holders of Rights
would not have an adequate remedy at law

                                      -22-
<PAGE>   25

for any breach of this Agreement and will be entitled to specific performance of
the obligations under, and injunctive relief against actual or threatened
violations of, the obligations of any Person subject to this Agreement.

        16. Agreement of Right Holders. Every holder of a Right, by accepting
the same, consents and agrees with the Company and the Rights Agent and with
every other holder of a Right that:

            (a) prior to the Distribution Date, the Rights will be transferable
only in connection with the transfer of the Common Stock;

            (b) after the Distribution Date, the Right Certificates are
transferable only on the registry books of the Rights Agent if surrendered at
the office or agency of the Rights Agent designated for such purpose, duly
endorsed or accompanied by a proper instrument of transfer; and

            (c) the Company and the Rights Agent may deem and treat the Person
in whose name the Right Certificate (or, prior to the Distribution Date, the
Common Stock certificate) is registered as the absolute owner thereof and of the
Rights evidenced thereby (notwithstanding any notations of ownership or writing
on the Right Certificates or the Common Stock certificate made by anyone other
than the Company or the Rights Agent) for all purposes whatsoever, and neither
the Company nor the Rights Agent shall be affected by any notice to the
contrary.

        17. Right Certificate Holder Not Deemed a Stockholder. No holder, as
such, of any Right Certificate shall be entitled to vote, receive dividends or
be deemed for any purpose the holder of the Preferred Stock or any other
securities of the Company which may at any time be issuable on the exercise or
exchange of the Rights represented thereby, nor shall anything contained herein
or in any Right Certificate be construed to confer upon the holder of any Right
Certificate, as such, any of the rights of a stockholder of the Company or any
right to vote for the election of directors or upon any matter submitted to
stockholders at any meeting thereof, or to give or withhold consent to any
corporate action, or to receive notice of meetings or other actions affecting
stockholders (except as provided in this Agreement), or to receive dividends or
subscription rights, or otherwise, until the Rights evidenced by such Right
Certificate shall have been exercised or exchanged in accordance with the
provisions hereof.

        18. Concerning the Rights Agent.

            (a) The Company agrees to pay to the Rights Agent reasonable
compensation for all services rendered by it hereunder and, from time to time,
on demand of the Rights Agent, its reasonable expenses and counsel fees and
other disbursements incurred in the administration and execution of this
Agreement and the exercise and performance of its duties hereunder. The Company
also agrees to indemnify the Rights Agent for, and to hold it harmless against,
any loss, liability or expense, incurred without negligence, bad faith or
willful misconduct on the part of the Rights Agent, for anything done or omitted
by the Rights Agent in connection with the acceptance and administration of this
Agreement, including the costs and expenses of defending against any claim of
liability arising therefrom, directly or indirectly.

                                      -23-
<PAGE>   26

            (b) The Rights Agent shall be protected and shall incur no liability
for, or in respect of any action taken, suffered or omitted by it in connection
with, its administration of this Agreement in reliance upon any Right
Certificate or certificate for the Preferred Stock or Common Stock or for other
securities of the Company, instrument of assignment or transfer, power of
attorney, endorsement, affidavit, letter, notice, direction, consent,
certificate, statement, or other paper or document believed by it to be genuine
and to be signed, executed and, where necessary, verified or acknowledged, by
the proper Person or Persons, or otherwise upon the advice of counsel as set
forth in Section 20.

        19. Merger or Consolidation or Change of Name of Rights Agent.

            (a) Any corporation into which the Rights Agent or any successor
Rights Agent is merged or with which it is consolidated, or any corporation
resulting from any merger or consolidation to which the Rights Agent or any
successor Rights Agent is a party, or any corporation succeeding to the stock
transfer or corporate trust powers of the Rights Agent or any successor Rights
Agent, shall be the successor to the Rights Agent under this Agreement without
the execution or filing of any paper or any further act on the part of any of
the parties hereto; provided, that such corporation would be eligible for
appointment as a successor Rights Agent under the provisions of Section 21. If
at the time such successor Rights Agent succeeds to the agency created by this
Agreement, any of the Right Certificates have been countersigned but not
delivered, any such successor Rights Agent may adopt the countersignature of the
predecessor Rights Agent and deliver such Right Certificates so countersigned;
and if at that time any of the Right Certificates have not been countersigned,
any successor Rights Agent may countersign such Right Certificates either in the
name of the predecessor Rights Agent or in the name of the successor Rights
Agent; and in all such cases such Right Certificates shall have the full force
provided in the Right Certificates and in this Agreement.

            (b) If at any time the name of the Rights Agent shall be changed and
at such time any of the Right Certificates have been countersigned but not
delivered, the Rights Agent may adopt the countersignature under its prior name
and deliver Right Certificates so countersigned; and if at that time any of the
Right Certificates have not been countersigned, the Rights Agent may countersign
such Right Certificates either in its prior name or in its changed name and in
all such cases such Right Certificates shall have the full force provided in the
Right Certificates and in this Agreement.

        20. Duties of Rights Agent. The Rights Agent undertakes the duties and
obligations imposed by this Agreement upon the following terms and conditions,
by all of which the Company and the holders of Right Certificates, by their
acceptance thereof, shall be bound:

            (a) The Rights Agent may consult with legal counsel (who may be
legal counsel for the Company), and the opinion of such counsel shall be full
and complete authorization and protection to the Rights Agent as to any action
taken or omitted by it in good faith and in accordance with such opinion.

            (b) Whenever in the performance of its duties under this Agreement
the Rights Agent shall deem it necessary or desirable that any fact or matter be
proved or established by the Company prior to taking or suffering any action
hereunder, such fact or matter (unless

                                      -24-
<PAGE>   27

other evidence in respect thereof be herein specifically prescribed) may be
deemed to be conclusively proved and established by a certificate signed by any
one of the President, any Vice President, the Treasurer, the Controller or the
Secretary of the Company and delivered to the Rights Agent; and such certificate
shall be full authorization to the Rights Agent for any action taken or suffered
in good faith by it under the provisions of this Agreement in reliance upon such
certificate.

            (c) The Rights Agent shall be liable hereunder to the Company and
any other Person only for its own negligence, bad faith or wilful misconduct.

            (d) The Rights Agent shall not be liable for or by reason of any of
the statements of fact or recitals contained in this Agreement or in the Right
Certificates (except its countersignature thereof) or be required to verify the
same, but all such statements and recitals are and shall be deemed to have been
made by the Company only.

            (e) The Rights Agent shall not be under any responsibility in
respect of the validity of this Agreement or the execution and delivery hereof
(except the due execution hereof by the Rights Agent) or in respect of the
validity or execution of any Right Certificate (except its countersignature
thereof); nor shall it be responsible for any breach by the Company of any
covenant or condition contained in this Agreement or in any Right Certificate;
nor shall it be responsible for any change in the exercisability of the Rights
(including the Rights becoming void pursuant to Section 11(a)(ii)) or any
adjustment in the terms of the Rights (including the manner, method or amount
thereof) provided for in Sections 3, 11, 13, 23 and 24, or the ascertaining of
the existence of facts that would require any such change or adjustment (except
with respect to the exercise of Rights evidenced by Right Certificates after
receipt of a certificate furnished pursuant to Section 12, describing such
change or adjustment); nor shall it by any act hereunder be deemed to make any
representation or warranty as to the authorization or reservation of any shares
of Preferred Stock or other securities to be issued pursuant to this Agreement
or any Right Certificate or as to whether any shares of Preferred Stock or other
securities will, when issued, be validly authorized and issued, fully paid and
nonassessable.

            (f) The Company agrees that it will perform, execute, acknowledge
and deliver or cause to be performed, executed, acknowledged and delivered all
such further and other acts, instruments and assurances as may reasonably be
required by the Rights Agent for the carrying out or performing by the Rights
Agent of the provisions of this Agreement.

            (g) The Rights Agent is hereby authorized and directed to accept
instructions with respect to the performance of its duties hereunder from any
person reasonably believed by the Rights Agent to be one of the Chief Executive
Officer, the President, the Chief Financial Officer or the Secretary of the
Company, and to apply to such officers for advice or instructions in connection
with its duties, and it shall not be liable for any action taken or suffered by
it in good faith in accordance with instructions of any such officer or for any
delay in acting while waiting for those instructions. Any application by the
Rights Agent for written instructions from the Company may, at the option of the
Rights Agent, set forth in writing any action proposed to be taken or omitted by
the Rights Agent under this Agreement and the date on and/or after which such
action shall be taken or such omission shall be effective. The Rights Agent
shall not be liable for any action taken by, or omission of, the Rights Agent in
accordance with a proposal



                                      -25-
<PAGE>   28

included in any such application on or after the date specified in such
application (which date shall not be less than five Business Days after the date
any officer of the Company actually receives such application, unless any such
officer shall have consented in writing to an earlier date) unless, prior to
taking any such action (or the effective date in the case of an omission), the
Rights Agent shall have received written instructions in response to such
application specifying the action to be taken or omitted.

            (h) The Rights Agent and any stockholder, director, officer or
employee of the Rights Agent may buy, sell or deal in any of the Rights or other
securities of the Company or become pecuniarily interested in any transaction in
which the Company may be interested, or contract with or lend money to the
Company or otherwise act as fully and freely as though it were not Rights Agent
under this Agreement. Nothing herein shall preclude the Rights Agent from acting
in any other capacity for the Company or for any other legal entity.

            (i) If, with respect to any Rights Certificate surrendered to the
Rights Agent for exercise or transfer, the certificate contained in the form of
assignment or the form of election to purchase set forth on the reverse thereof,
as the case may be, has not been completed to certify the holder is not an
Acquiring Person (or an Affiliate or Associate thereof), the Rights Agent shall
not take any further action with respect to such requested exercise or transfer
without first consulting with the Company.

        21. Change of Rights Agent. The Rights Agent or any successor Rights
Agent may resign and be discharged from its duties under this Agreement upon
thirty (30) days' notice in writing mailed to the Company and to each transfer
agent of the Common Stock or Preferred Stock by registered or certified mail,
and, following the Distribution Date, to the holders of the Right Certificates
by first-class mail. The Company may remove the Rights Agent or any successor
Rights Agent upon thirty (30) days' notice in writing, mailed to the Rights
Agent or successor Rights Agent, as the case may be, and to each transfer agent
of the Common Stock or Preferred Stock by registered or certified mail, and,
following the Distribution Date, to the holders of the Right Certificates by
first-class mail. If the Rights Agent resigns or is removed or otherwise becomes
incapable of acting, the Company shall appoint a successor to the Rights Agent.
If the Company fails to make such appointment within a period of thirty (30)
days after giving notice of such removal or after it has been notified in
writing of such resignation or incapacity by the resigning or incapacitated
Rights Agent or by the holder of a Right Certificate (who shall, with such
notice, submit his Right Certificate for inspection by the Company), then the
registered holder of any Right Certificate may apply to any court of competent
jurisdiction for the appointment of a new Rights Agent. Any successor Rights
Agent, whether appointed by the Company or by such a court, shall be a
corporation organized and doing business under the laws of the United States or
any state thereof, which is authorized under such laws to exercise corporate
trust or stock transfer powers and is subject to supervision or examination by
federal or state authority and which has at the time of its appointment as
Rights Agent a combined capital and surplus of at least $50 million. After
appointment, the successor Rights Agent shall be vested with the same powers,
rights, duties and responsibilities as if it had been originally named as Rights
Agent without further act or deed; but the predecessor Rights Agent shall
deliver and transfer to the successor Rights Agent any property at the time held
by it hereunder, and execute and deliver any further assurance, conveyance, act
or deed necessary for the purpose. Not later than the effective date of any such
appointment the Company shall file notice thereof in writing

                                      -26-
<PAGE>   29

with the predecessor Rights Agent and each transfer agent of the Common Stock or
Preferred Stock, and, following the Distribution Date, mail a notice thereof in
writing to the registered holders of the Right Certificates. Failure to give any
notice provided for in this Section 21, however, or any defect therein, shall
not affect the legality or validity of the resignation or removal of the Rights
Agent or the appointment of the successor Rights Agent, as the case may be.

        22. Issuance of New Right Certificates. Notwithstanding any of the
provisions of this Agreement or of the Rights to the contrary, the Company may,
at its option, issue new Right Certificates evidencing Rights in such forms as
may be approved by its Board of Directors to reflect any adjustment or change in
the Purchase Price and the number or kind or class of shares or other securities
or property purchasable under the Right Certificates made in accordance with the
provisions of this Agreement. In addition, in connection with the issuance or
sale of Common Stock following the Distribution Date and prior to the Expiration
Date, the Company may with respect to shares of Common Stock so issued or sold
pursuant to (i) the exercise of stock options, (ii) under any employee plan or
arrangement, (iii) upon the exercise, conversion or exchange of securities notes
or debentures issued by the Company or (iv) a contractual obligation of the
Company in each case existing prior to the Distribution Date, issue Rights
Certificates representing the appropriate number of Rights in connection with
such issuance or sale.

        23. Redemption.

            (a) The Board of Directors of the Company may, at any time prior to
such time as any Person first becomes an Acquiring Person, redeem all but not
less than all the then outstanding Rights at a redemption price of $.01 per
Right, appropriately adjusted to reflect any stock split, stock dividend or
similar transaction occurring in respect of the Common Stock after the date
hereof (the redemption price being hereinafter referred to as the "Redemption
Price"). The redemption of the Rights may be made effective at such time, on
such basis and with such conditions as the Board of Directors in its sole
discretion may establish. The Redemption Price shall be payable, at the option
of the Company, in cash, shares of Common Stock, or such other form or
consideration as the Board of Directors determines.

            (b) Immediately upon the action of the Board of Directors ordering
the redemption of the Rights pursuant to paragraph (a) of this Section 23 (or at
such later time as the Board of Directors may establish for the effectiveness of
such redemption), and without any further action and without any notice, the
right to exercise the Rights will terminate and the only right thereafter of the
holders of Rights shall be to receive the Redemption Price. The Company shall
promptly give public notice of any such redemption; provided, however, that the
failure to give, or any defect in, any such notice shall not affect the validity
of such redemption. Within ten days after such action of the Board of Directors
ordering the redemption of the Rights (or such later time as the Board of
Directors may establish for the effectiveness of such redemption), the Company
shall mail a notice of redemption to all the holders of the then outstanding
Rights at their last addresses as they appear upon the registry books of the
Rights Agent or, prior to the Distribution Date, on the registry books of the
transfer agent for the Common Stock. Any notice which is mailed in the manner
herein provided shall be deemed given, whether or not the holder receives the
notice. Each such notice of redemption shall state the method by which the
payment of the Redemption Price will be made.

                                      -27-
<PAGE>   30

        24. Exchange.

            (a) The Board of Directors of the Company may, at its option, at any
time after any Person first becomes an Acquiring Person, exchange all or part of
the then outstanding and exercisable Rights (which shall not include Rights that
have become void pursuant to the provisions of Section 11(a)(ii)) for shares of
Common Stock at an exchange ratio of one share of Common Stock per Right,
appropriately adjusted to reflect any stock split, stock dividend or similar
transaction occurring in respect of the Common Stock after the date hereof (such
exchange ratio being hereinafter referred to as the "Exchange Ratio").
Notwithstanding the foregoing, the Board of Directors shall not be empowered to
effect such exchange at any time after (1) an Acquiring Person has become the
Beneficial Owner of shares of Common Stock aggregating 50% or more of the shares
of Common Stock then outstanding or (2) the occurrence of an event specified in
Section 13(a). The exchange of the Rights by the Board of Directors may be made
effective at such time, on such basis and with such conditions as the Board of
Directors in its sole discretion may establish.

            (b) Immediately upon the effectiveness of the action of the Board of
Directors of the Company ordering the exchange of any Rights pursuant to Section
24(a) and without any further action and without any notice, the right to
exercise such Rights shall terminate and the only right thereafter of a holder
of such Rights shall be to receive that number of shares of Common Stock equal
to the number of such Rights held by such holder multiplied by the Exchange
Ratio. The Company shall promptly give public notice of any such exchange;
provided, however, that the failure to give, or any defect in, such notice shall
not affect the validity of such exchange. The Company shall promptly mail a
notice of any such exchange to all of the holders of the Rights so exchanged at
their last addresses as they appear upon the registry books of the Rights Agent.
Any notice which is mailed in the manner herein provided shall be deemed given,
whether or not the holder receives the notice. Each such notice of exchange will
state the method by which the exchange of the shares of Common Stock for Rights
will be effected and, in the event of any partial exchange, the number of Rights
which will be exchanged. Any partial exchange shall be effected pro rata based
on the number of Rights (other than Rights which have become void pursuant to
the provisions of Section 11(a)(ii)) held by each holder of Rights.

            (c) If there are insufficient shares of Common Stock issued but not
outstanding or authorized but unissued to permit an exchange of Rights as
contemplated in accordance with this Section 24, the Company shall substitute,
to the extent of such insufficiency, for each share of Common Stock that would
otherwise be issuable upon exchange of a Right, a number of shares of Preferred
Stock or fractions thereof (or equivalent preferred shares as such term is
defined in Section 11(b)) having an aggregate current per share market price
(determined pursuant to Section 11(d)) equal to the current per share market
price of one share of Common Stock (determined pursuant to Section 11(d)) as of
the date of issuance of such shares of Preferred Stock or fractions thereof (or
equivalent preferred shares).

        25. Notice of Certain Events.

            (a) If the Company at any time after the earlier of the Distribution
Date or the Stock Acquisition Date proposes to (i) pay any dividend payable in
stock of any class to the

                                      -28-
<PAGE>   31

holders of its Preferred Stock or to make any other distribution to the holders
of its Preferred Stock (other than a regular quarterly cash dividend), (ii)
offer to the holders of its Preferred Stock rights or warrants to subscribe for
or to purchase any additional shares of Preferred Stock or shares of stock of
any class or any other securities, rights or options, (iii) effect any
reclassification of its Preferred Stock (other than a reclassification involving
only the subdivision or combination of outstanding Preferred Stock), (iv) effect
the liquidation, dissolution or winding up of the Company, or (v) pay any
dividend on the Common Stock payable in Common Stock or to effect a subdivision,
combination or consolidation of the Common Stock (by reclassification or
otherwise than by payment of dividends in Common Stock), then, in each such
case, the Company shall give to each holder of a Right Certificate, in
accordance with Section 26, a notice of such proposed action, which shall
specify the record date for the purposes of such stock dividend, or distribution
of rights or warrants, or the date on which such liquidation, dissolution or
winding up is to take place and the date of participation therein by the holders
of the Common Stock and/or Preferred Stock, if any such date is to be fixed, and
such notice shall be so given in the case of any action covered by clause (i) or
(ii) above at least ten days prior to the record date for determining holders of
the Preferred Stock for purposes of such action, and in the case of any such
other action, at least ten days prior to the date of the taking of such proposed
action or the date of participation therein by the holders of the Common Stock
and/or Preferred Stock, whichever is earlier.

            (b) If any event described in Section 11(a)(ii) or Section 13
occurs, then the Company shall, as soon as practicable thereafter, give to each
holder of a Right Certificate (or if occurring prior to the Distribution Date,
the holders of the Common Stock) in accordance with Section 26, a notice of the
occurrence of such event, which notice shall describe such event and the
consequences of such event to holders of Rights under Section 11(a)(ii) and
Section 13.

        26. Notices. Notices or demands authorized by this Agreement to be given
or made by the Rights Agent or by the holder of any Right Certificate to or on
the Company shall be sufficiently given or made if sent by first-class mail,
postage prepaid, addressed (until another address is filed in writing with the
Rights Agent) as follows:

                             ZLand.com, Inc.
                             27081 Aliso Creek Road
                             Aliso Viejo, CA 92656
                             Attention: Corporate Secretary

Subject to the provisions of Section 21, any notice or demand authorized by this
Agreement to be given or made by the Company or by the holder of any Right
Certificate to or on the Rights Agent shall be sufficiently given or made if
sent by first-class mail, postage prepaid, addressed (until another address is
filed in writing with the Company) as follows:

                             American Stock Transfer & Trust Company
                             40 Wall Street
                             New York, NY 10005
                             Attention: Corporate Trust Department


                                      -29-
<PAGE>   32

Notices or demands authorized by this Agreement to be given or made by the
Company or the Rights Agent to the holder of any Right Certificate shall be
sufficiently given or made if sent by first-class mail, postage prepaid,
addressed to such holder at the address of such holder as shown on the registry
books of the Company.

        27. Supplements and Amendments. Except as provided in the penultimate
sentence of this Section 27, for so long as the Rights are then redeemable, the
Company may in its sole and absolute discretion, and the Rights Agent shall if
the Company so directs, supplement or amend any provision of this Agreement in
any respect without the approval of any holders of the Rights. At any time when
the Rights are no longer redeemable, except as provided in the penultimate
sentence of this Section 27, the Company may, and the Rights Agent shall, if the
Company so directs, supplement or amend this Agreement without the approval of
any holders of Rights Certificates in order to (i) cure any ambiguity, (ii)
correct or supplement any provision contained herein which may be defective or
inconsistent with any other provisions herein, (iii) shorten or lengthen any
time period hereunder, or (iv) change or supplement the provisions hereunder in
any manner which the Company may deem necessary or desirable; provided that no
such supplement or amendment may (a) adversely affect the interests of the
holders of Rights as such (other than an Acquiring Person or an Affiliate or
Associate of an Acquiring Person), (b) cause the rights again to become
redeemable or (c) cause the Agreement again to become amendable other than in
accordance with this sentence. Notwithstanding anything contained in this
Agreement to the contrary, no supplement or amendment shall be made which
changes the Redemption Price. Upon the delivery of a certificate from an
appropriate officer of the Company which states that the supplement or amendment
is in compliance with the terms of this Section 27, the Rights Agent shall
execute such supplement or amendment; provided that any supplement or amendment
that does not amend Sections 18, 19, 20 or 21 hereof in a manner adverse to the
Rights Agent shall become effective immediately upon execution by the Company,
whether or not also executed by the Rights Agent.

        28. Successors. All the covenants and provisions of this Agreement by or
for the benefit of the Company or the Rights Agent shall bind and inure to the
benefit of their respective successors and assigns hereunder.

        29. Benefits of this Agreement. Nothing in this Agreement shall be
construed to give to any Person other than the Company, the Rights Agent and the
registered holders of the Right Certificates (and, prior to the Distribution
Date, the Common Stock) any legal or equitable right, remedy or claim under this
Agreement; but this Agreement shall be for the sole and exclusive benefit of the
Company, the Rights Agent and the registered holders of the Right Certificates
(and, prior to the Distribution Date, the Common Stock).

        30. Severability. If any term, provision, covenant or restriction of
this Agreement or applicable to this Agreement is held by a court of competent
jurisdiction or other authority to be invalid, void or unenforceable, the
remainder of the terms, provisions, covenants and restrictions of this Agreement
shall remain in full force and effect and shall in no way be affected, impaired
or invalidated.

        31. Governing Law. This Agreement and each Right Certificate issued
hereunder shall be deemed to be a contract made under the laws of the State of
Delaware and for all

                                      -30-
<PAGE>   33

purposes shall be governed by and construed in accordance with the laws of such
State applicable to contracts to be made and performed entirely within such
State.

        32. Counterparts. This Agreement may be executed in any number of
counterparts and each of such counterparts shall for all purposes be deemed to
be an original, and all such counterparts shall together constitute but one and
the same instrument.

        33. Descriptive Headings. Descriptive headings of the several Sections
of this Agreement are inserted for convenience only and shall not control or
affect the meaning or construction of any of the provisions hereof.

        34. Determinations and Actions by the Board of Directors. The Board of
Directors of the Company shall have the exclusive power and authority to
administer this Agreement and to exercise the rights and powers specifically
granted to the Board of Directors of the Company or to the Company, or as may be
necessary or advisable in the administration of this Agreement, including,
without limitation, the right and power to (i) interpret the provisions of this
Agreement and (ii) make all determinations deemed necessary or advisable for the
administration of this Agreement (including, without limitation, a determination
to redeem or not redeem the Rights or to amend or not amend this Agreement). All
such actions, calculations, interpretations and determinations (including, for
purposes of clause (y) below, all omissions with respect to the foregoing) that
are done or made by the Board of Directors of the Company in good faith, shall
(x) be final, conclusive and binding on the Company, the Rights Agent, the
holders of the Rights, as such, and all other parties, and (y) not subject the
Board of Directors to any liability to the holders of the Rights.


                                      -31-
<PAGE>   34

        IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed and attested, all as of the day and year first above written.

Attest:                                ZLAND.COM, INC.

By:                                    By:
   -----------------------------          ------------------------------
Name:                                  Name:
     ---------------------------            ----------------------------
Title:                                 Title:
      --------------------------             ---------------------------


Attest:                                AMERICAN STOCK TRANSFER & TRUST COMPANY

By:                                    By:
   -----------------------------          ------------------------------
Name:                                  Name:
     ---------------------------            ----------------------------
Title:                                 Title:
      --------------------------             ---------------------------


                                      -32-
<PAGE>   35

                                    Exhibit A

Form of Right Certificate

Certificate No. R- ____                                               ___ Rights

               NOT EXERCISABLE AFTER ______________, 2010 OR EARLIER IF
               REDEMPTION OR EXCHANGE OCCURS. THE RIGHTS ARE SUBJECT TO
               REDEMPTION AT $.01 PER RIGHT AND TO EXCHANGE ON THE TERMS SET
               FORTH IN THE RIGHTS AGREEMENT. UNDER CERTAIN CIRCUMSTANCES, AS
               SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS OWNED BY OR TRANSFERRED
               TO ANY PERSON WHO IS OR BECOMES AN ACQUIRING PERSON (AS DEFINED
               IN THE RIGHTS AGREEMENT) AND CERTAIN TRANSFEREES THEREOF WILL
               BECOME NULL AND VOID AND WILL NO LONGER BE TRANSFERABLE.

                                RIGHT CERTIFICATE

ZLand.com, Inc.

        This certifies that ___________ or registered assigns, is the registered
owner of the number of Rights set forth above, each of which entitles the owner
thereof, subject to the terms, provisions and conditions of the Rights
Agreement, dated as of ____________, 2000, as the same may be amended from time
to time (the "Rights Agreement"), between ZLand.com, Inc., a Delaware
corporation (the "Company"), and American Stock Transfer & Trust Company, as
Rights Agent (the "Rights Agent"), to purchase from the Company at any time
after the Distribution Date (as such term is defined in the Rights Agreement)
and prior to 5:00 P.M., New York City time, on _______________, 2010, at the
office or agency of the Rights Agent designated for such purpose, or of its
successor as Rights Agent, one one-thousandth (1/1000) of a fully paid
non-assessable share of Series A Junior Participating Preferred Stock, par value
$.01 per share (the "Preferred Stock"), of the Company, at a purchase price of
$200 per one one-thousandth (1/1000) of a share of Preferred Stock (the
"Purchase Price"), upon presentation and surrender of this Right Certificate
with the Form of Election to Purchase duly executed. The number of Rights
evidenced by this Rights Certificate (and the number of one one-thousandths
(1/1000) of a share of Preferred Stock which may be purchased upon exercise
hereof) set forth above, and the Purchase Price set forth above, are the number
and Purchase Price as of _____________, 2000, based on the Preferred Stock as
constituted at such date. As provided in the Rights Agreement, the Purchase
Price, the number of one one-thousandths (1/1000) of a share of Preferred Stock
(or other securities or property) which may be purchased upon the exercise of
the Rights and the number of Rights evidenced by this Right Certificate are
subject to modification and adjustment upon the happening of certain events.

<PAGE>   36

        This Right Certificate is subject to all of the terms, provisions and
conditions of the Rights Agreement, which terms, provisions and conditions are
hereby incorporated herein by reference and made a part hereof and to which
Rights Agreement reference is hereby made for a full description of the rights,
limitations of rights, obligations, duties and immunities hereunder of the
Rights Agent, the Company and the holders of the Right Certificates. Copies of
the Rights Agreement are on file at the principal executive offices of the
Company and the above-mentioned office or agency of the Rights Agent. The
Company will mail to the holder of this Right Certificate a copy of the Rights
Agreement without charge after receipt of a written request therefor.

        This Right Certificate, with or without other Right Certificates, upon
surrender at the office or agency of the Rights Agent designated for such
purpose, may be exchanged for another Right Certificate or Right Certificates of
like tenor and date evidencing Rights entitling the holder to purchase a like
aggregate number of shares of Preferred Stock as the Rights evidenced by the
Right Certificate or Right Certificates surrendered entitled such holder to
purchase. If this Right Certificate is exercised in part, the holder shall be
entitled to receive upon surrender hereof another Right Certificate or Right
Certificates for the number of whole Rights not exercised.

        Subject to the provisions of the Rights Agreement, the Rights evidenced
by this Certificate (i) may be redeemed by the Company at a redemption price of
$.01 per Right or (ii) may be exchanged in whole or in part for shares of
Preferred Stock or shares of the Company's Common Stock, par value $.01 per
share.

        No fractional shares of Preferred Stock or Common Stock will be issued
upon the exercise or exchange of any Right or Rights evidenced hereby (other
than fractions of Preferred Stock which are integral multiples of one
one-thousandth (1/1000) of a share of Preferred Stock, which may, at the
election of the Company, be evidenced by depositary receipts), but in lieu
thereof a cash payment will be made, as provided in the Rights Agreement.

        No holder of this Right Certificate, as such, shall be entitled to vote
or receive dividends or be deemed for any purpose the holder of the Preferred
Stock or of any other securities of the Company which may at any time be
issuable on the exercise or exchange hereof, nor shall anything contained in the
Rights Agreement or herein be construed to confer upon the holder hereof, as
such, any of the rights of a stockholder of the Company or any right to vote for
the election of directors or upon any matter submitted to stockholders at any
meeting thereof, or to give or withhold consent to any corporate action, or to
receive notice of meetings or other actions affecting stockholders (except as
provided in the Rights Agreement) or to receive dividends or subscription
rights, or otherwise, until the Right or Rights evidenced by this Right
Certificate have been exercised or exchanged as provided in the Rights
Agreement.

        This Right Certificate shall not be valid or obligatory for any purpose
until it shall have been countersigned by the Rights Agent.

                            [Signature page follows.]


                                      -2-
<PAGE>   37

        WITNESS the signature of the proper officers of the Company and its
corporate seal.

Dated as of ______________________.

Attest:                                      ZLAND.COM, INC.

By:                                          By:
   --------------------------------             -------------------------------
                                             Name:
                                                  -----------------------------
                                             Title:
                                                   ----------------------------
Countersigned:

AMERICAN STOCK TRANSFER & TRUST COMPANY,
as Rights Agent


By:
   -------------------------------
Name:
     -----------------------------
Title:
      ----------------------------


                                      -3-
<PAGE>   38

Form of Reverse Side of Right Certificate

                               FORM OF ASSIGNMENT
                (To be executed by the registered holder if such
                holder desires to transfer the Right Certificate)

        FOR VALUE RECEIVED _________________________ hereby sells, assigns and
transfer unto __________________________________________________________________

                  (Please print name and address of transferee)


Rights represented by this Right Certificate, together with all right, title and
interest therein, and does hereby irrevocably constitute and appoint
___________________ Attorney, to transfer said Rights on the books of the
within-named Company, with full power of substitution.

Dated: _____________________

                                                   -----------------------------
                                                   Signature

Signature Guaranteed:

        Signatures must be guaranteed by an eligible guarantor institution (a
bank, stockbroker, savings and loan association or credit union with membership
in an approved signature guarantee medallion program) pursuant to Rule 17Ad-15
of the Securities Exchange Act of 1934.

________________________________________________________________________________
                                (To be completed)

        The undersigned hereby certifies that the Rights evidenced by this Right
Certificate are not beneficially owned by, were not acquired by the undersigned
from, and are not being assigned to, an Acquiring Person or an Affiliate or
Associate thereof (as defined in the Rights Agreement).


                                                   -----------------------------
                                                   Signature

                                       1
<PAGE>   39

Form of Reverse Side of Right Certificate - continued

                          FORM OF ELECTION TO PURCHASE
                  (To be executed if holder desires to exercise
                  Rights represented by the Rights Certificate)

To ZLand.com, Inc.:

        The undersigned hereby irrevocably elects to exercise
____________________________ Rights represented by this Right Certificate to
purchase the shares of Preferred Stock (or other securities or property)
issuable upon the exercise of such Rights and requests that certificates for
such shares of Preferred Stock (or such other securities) be issued in the name
of:

- --------------------------------------------------------------------------------
                         (Please print name and address)

- --------------------------------------------------------------------------------

        If such number of Rights shall not be all the Rights evidenced by this
Right Certificate, a new Right Certificate for the balance remaining of such
Rights shall be registered in the name of and delivered to:

Please insert social security
or other identifying number


- --------------------------------------------------------------------------------
                         (Please print name and address)

- --------------------------------------------------------------------------------

Dated: ____________________

                                                   -----------------------------
                                                   Signature

        (Signature must conform to holder specified on Right Certificate)

Signature Guaranteed:

        Signatures must be guaranteed by an eligible guarantor institution (a
bank, stockbroker, savings and loan association or credit union with membership
in an approved signature guarantee medallion program) pursuant to Rule 17Ad-15
of the Securities Exchange Act of 1934.


                                       2
<PAGE>   40

Form of Reverse Side of Right Certificate -- continued

- ------------------------------------------------------------------------------
                                (To be completed)

        The undersigned certifies that the Rights evidenced by this Right
Certificate are not beneficially owned by, and were not acquired by the
undersigned from, an Acquiring Person or an Affiliate or Associate thereof (as
defined in the Rights Agreement)

                                                   -----------------------------
                                                   Signature

- ------------------------------------------------------------------------------

                                     NOTICE

        The signature in the Form of Assignment or Form of Election to Purchase,
as the case may be, must conform to the name as written upon the face of this
Right Certificate in every particular, without alteration or enlargement or any
change whatsoever.

        If the certification set forth above in the Form of Assignment or the
Form of Election to Purchase, as the case may be, is not completed, such
Assignment or Election to Purchase will not be honored.


                                       3
<PAGE>   41

                                    Exhibit B

UNDER CERTAIN CIRCUMSTANCES, AS SET FORTH IN THE RIGHTS AGREEMENT, RIGHTS OWNED
BY OR TRANSFERRED TO ANY PERSON WHO IS OR BECOMES AN ACQUIRING PERSON (AS
DEFINED IN THE RIGHTS AGREEMENT) AND CERTAIN TRANSFEREES THEREOF WILL BECOME
NULL AND VOID AND WILL NO LONGER BE TRANSFERABLE.

                          SUMMARY OF RIGHTS TO PURCHASE
                            SHARES OF ZLAND.COM, INC.
                  SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

        On February 14, 2000, the Board of Directors of ZLand.com, Inc. (the
"Company") declared a dividend of one preferred share purchase right (a "Right")
for each outstanding share of common stock, par value $.01 per share, of the
Company (the "Common Stock"). The dividend is payable upon the closing of the
Company's initial public offering of Common Stock (the "Record Date") to the
holders of record of the Company's Common Stock on that date. Each Right
entitles the registered holder to purchase from the Company one one-thousandth
(1/1000) of a share of Series A Junior Participating Preferred Stock, par value
$.01 per share (the "Preferred Stock"), of the Company at a price of $200 per
one one-thousandth (1/1000) of a share of Preferred Stock (the "Purchase
Price"), subject to adjustment. The description and terms of the Rights are set
forth in a Rights Agreement dated as of ________________, 2000, as the same may
be amended from time to time (the "Rights Agreement"), between the Company and
American Stock Transfer & Trust Company, as Rights Agent (the "Rights Agent").

        Until the earlier to occur of (i) ten days following a public
announcement that a person or group of affiliated or associated persons (with
certain exceptions, an "Acquiring Person") has acquired beneficial ownership of
15% or more of the outstanding shares of Common Stock or (ii) ten business days
(or such later date as may be determined by action of the Board of Directors
prior to such time as any person or group of affiliated persons becomes an
Acquiring Person) following the commencement of, or announcement of an intention
to make, a tender offer or exchange offer the consummation of which would result
in the beneficial ownership by a person or group of 15% or more of the
outstanding shares of Common Stock (the earlier of such dates being called the
"Distribution Date"), the Rights will be evidenced, with respect to any of the
Common Stock certificates outstanding as of the Record Date, by such Common
Stock certificate together with a copy of this Summary of Rights.

        The Rights Agreement provides that, until the Distribution Date (or
earlier redemption or expiration of the Rights), the Rights will be transferred
with and only with the Common Stock. Until the Distribution Date (or earlier
redemption or expiration of the Rights), new Common Stock certificates issued
after the Record Date upon transfer or new issuances of Common Stock will
contain a notation incorporating the Rights Agreement by reference. Until the
Distribution Date (or earlier redemption or expiration of the Rights), the
surrender for transfer of any certificates for shares of Common Stock
outstanding as of the Record Date, even without such notation or a copy of this
Summary of Rights, will also constitute the transfer of the Rights associated
with the shares of Common Stock represented by such certificate. As soon as

                                        1
<PAGE>   42

practicable following the Distribution Date, separate certificates evidencing
the Rights ("Right Certificates") will be mailed to holders of record of the
Common Stock as of the close of business on the Distribution Date and such
separate Right Certificates alone will evidence the Rights.

        The Rights are not exercisable until the Distribution Date. The Rights
will expire on the day that is ten years after the Record Date (the "Final
Expiration Date"), unless the Final Expiration Date is advanced or extended or
unless the Rights are earlier redeemed or exchanged by the Company, in each case
as described below.

        The Purchase Price payable, and the number of shares of Preferred Stock
or other securities or property issuable, upon exercise of the Rights are
subject to adjustment from time to time to prevent dilution (i) upon a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Stock, (ii) upon the grant to holders of the Preferred Stock of certain rights
or warrants to subscribe for or purchase Preferred Stock at a price, or
securities convertible into Preferred Stock with a conversion price, less than
the then-current market price of the Preferred Stock or (iii) upon the
distribution to holders of the Preferred Stock of evidences of indebtedness or
assets (excluding regular periodic cash dividends or dividends payable in
Preferred Stock) or of subscription rights or warrants (other than those
referred to above).

        The number of outstanding Rights is subject to adjustment in the event
of a stock dividend on the Common Stock payable in shares of Common Stock or
subdivisions, consolidations or combinations of the Common Stock occurring, in
any such case, prior to the Distribution Date.

        Shares of Preferred Stock purchasable upon exercise of the Rights will
not be redeemable. Each share of Preferred Stock will be entitled, when, as and
if declared, to a minimum preferential quarterly dividend payment of the greater
of (a) $1.00 per share, and (b) an amount equal to 1,000 times the dividend
declared per share of Common Stock. In the event of liquidation, dissolution or
winding up of the Company, the holders of the Preferred Stock will be entitled
to a minimum preferential payment of the greater of (a) $1.00 per share (plus
any accrued but unpaid dividends) and (b) an amount equal to 1,000 times the
payment made per share of Common Stock. Each share of Preferred Stock will have
1,000 votes, voting together with the Common Stock. Finally, in the event of any
merger, consolidation or other transaction in which outstanding shares of Common
Stock are converted or exchanged, each share of Preferred Stock will be entitled
to receive 1,000 times the amount received per share of Common Stock. These
rights are protected by customary anti-dilution provisions.

        Because of the nature of the Preferred Stock's dividend, liquidation and
voting rights, the value of the one one-thousandth (1/1000) interest in a share
of Preferred Stock purchasable upon exercise of each Right should approximate
the value of one share of Common Stock.

        If any person or group of affiliated or associated persons becomes an
Acquiring Person, each holder of a Right, other than Rights beneficially owned
by the Acquiring Person (which will thereupon become void), will thereafter have
the right to receive upon exercise of a Right at the then current exercise price
of the Right, that number of shares of Common Stock having a market value of two
times the exercise price of the Right in lieu of Shares of Preferred Stock. If,

                                        2
<PAGE>   43

after a person or group has become an Acquiring Person, the Company is acquired
in a merger or other business combination transaction or 50% or more of its
consolidated assets or earning power are sold, proper provision will be made so
that each holder of a Right (other than Rights beneficially owned by an
Acquiring Person which will have become void) will thereafter have the right to
receive, upon the exercise thereof at the then current exercise price of the
Right, that number of shares of common stock of the person with whom the Company
has engaged in the foregoing transaction (or its parent), which number of shares
at the time of such transaction will have a market value of two times the
exercise price of the Right.

        At any time after any person or group becomes an Acquiring Person and
prior to the acquisition by an Acquiring Person of 50% or more of the
outstanding shares of Common Stock or the occurrence of an event described in
the prior paragraph, the Board of Directors of the Company may exchange the
Rights (other than Rights owned by such Acquiring Person which will have become
void), in whole or in part, for shares of Common Stock or Preferred Stock (or a
series of the Company's preferred stock having equivalent rights, preferences
and privileges), at an exchange ratio of one share of Common Stock, or a
fractional share of Preferred Stock or Common Stock.

        With certain exceptions, no adjustment in the Purchase Price will be
required until cumulative adjustments require an adjustment of at least 1% in
such Purchase Price. No fractional shares of Preferred Stock or Common Stock
will be issued (other than fractions of Preferred Stock which are integral
multiples of one one-thousandth (1/1000) of a share of Preferred Stock, which
may, at the election of the Company, be evidenced by depositary receipts) and in
lieu thereof, an adjustment in cash will be made based on the current market
price of the Preferred Stock or Common Stock.

        At any time prior to the time an Acquiring Person becomes such, the
Board of Directors of the Company may redeem the Rights in whole, but not in
part, at a price of $.01 per Right (the "Redemption Price") payable, at the
option of the Company, in cash, shares of Common Stock or such other form of
consideration as the Board of Directors of the Company shall determine. The
redemption of the Rights may be made effective at such time, on such basis and
with such conditions as the Board of Directors in its sole discretion may
establish. Immediately upon any redemption of the Rights, the right to exercise
the Rights will terminate and the only right of the holders of Rights will be to
receive the Redemption Price.

        For so long as the Rights are then redeemable, the Company may, except
with respect to the Redemption Price, amend the Rights Agreement in any manner.
After the Rights are no longer redeemable, the Company may, except with respect
to the Redemption Price, amend the Rights Agreement in any manner that does not
adversely affect the interests of holders of the Rights.

        Until a Right is exercised or exchanged, the holder thereof, as such,
will have no rights as a stockholder of the Company, including, without
limitation, the right to vote or to receive dividends.

                                       3
<PAGE>   44

        A copy of the Rights Agreement is available free of charge from the
Company. This summary description of the Rights does not purport to be complete
and is qualified in its entirety by reference to the Rights Agreement, as the
same may be amended from time to time, which is hereby incorporated herein by
reference.

                                       4
<PAGE>   45

                                    Exhibit C

Form of Certificate of Designation of Series A Junior Participating Preferred
Stock

Please refer to attachment.


                                        1

<PAGE>   1
                                                                    EXHIBIT 10.1

                           SECOND AMENDED AND RESTATED

                                   ZLAND, INC.

                                 1997 STOCK PLAN

      1.    Purposes of the Plan; Legal Compliance.  The purposes of this Plan
are to attract and retain the best available personnel for positions of
substantial responsibility, to provide additional incentive to Employees,
Directors and Consultants and to promote the success of the Company's business.
Options granted under the Plan may be Incentive Stock Options or Nonstatutory
Stock Options, as determined by the Administrator at the time of grant. Stock
Purchase Rights may also be granted under the Plan. It is the intent of the Plan
that it conform in all respects with the requirements of Rule 16b-3 promulgated
by the Securities and Exchange Commission under the Exchange Act. To the extent
that any aspect of the Plan or its administration is at any time viewed as
inconsistent with the requirements of Rule 16b-3 or, in connection with
Incentive Stock Options, the Code, that aspect shall be deemed to be modified,
deleted or otherwise changed as necessary to ensure continued compliance with
Rule 16b-3 and the Code. Any Option shall contain any other terms that the
Administrator deems necessary to comply with Applicable Laws.

      2.    Definitions.  As used herein, the following definitions shall apply:

            (a)   "Administrator" means the Board or any of its Committees as
shall be administering the Plan in accordance with Section 4 hereof.

            (b)   "Applicable Laws" means the requirements relating to the
administration of stock option plans under U.S. state corporate laws, U.S.
federal and state securities laws, the Code, any stock exchange or quotation
system on which the Common Stock is listed or quoted and the applicable laws of
any other country or jurisdiction where Options or Stock Purchase Rights are
granted under the Plan.

            (c)   "Board" means the Board of Directors of the Company.

            (d)   "Code" means the Internal Revenue Code of 1986, as amended.

            (e)   "Committee" means a committee of Directors appointed by the
Board in accordance with Section 4 hereof.

            (f)   "Common Stock" means the Common Stock of the Company.

            (g)   "Company" means ZLand, Inc., a Delaware corporation.

            (h)   "Consultant" means any person who is engaged by the Company or
any Parent or Subsidiary to render consulting or advisory services to such
entity.

            (i)   "Director" means a member of the Board of Directors of the
Company.



<PAGE>   2

            (j)   "Disability" means total and permanent disability as
defined in Section 22(e)(3) of the Code.

            (k)   "Employee" means any person, including Officers and Directors,
employed by the Company or any Parent or Subsidiary of the Company. A Service
Provider shall not cease to be an Employee in the case of (i) any leave of
absence approved by the Company or (ii) transfers between locations of the
Company or between the Company, its Parent, any Subsidiary, or any successor.
For purposes of Incentive Stock Options, no such leave may exceed ninety (90)
days, unless reemployment upon expiration of such leave is guaranteed by statute
or contract. If reemployment upon expiration of a leave of absence approved by
the Company is not so guaranteed, on the 181st day of such leave any Incentive
Stock Option held by the Optionee shall cease to be treated as an Incentive
Stock Option and shall be treated for tax purposes as a Nonstatutory Stock
Option. Neither service as a Director nor payment of a director's fee by the
Company shall be sufficient to constitute "employment" by the Company.

            (l)   "Exchange Act" means the Securities Exchange Act of 1934,
as amended.

            (m)   "Fair Market Value" means, as of any date, the value of Common
Stock determined as follows:

                  (i) If the Common Stock is listed on any established stock
exchange or a national market system, including without limitation the Nasdaq
National Market or The Nasdaq SmallCap Market of The Nasdaq Stock Market, its
Fair Market Value shall be the closing sales price for such stock (or the
closing bid, if no sales were reported) as quoted on such exchange or system for
the last market trading day prior to the time of determination, as reported in
The Wall Street Journal or such other source as the Administrator deems
reliable;

                  (ii) If the Common Stock is regularly quoted by a recognized
securities dealer but selling prices are not reported, its Fair Market Value
shall be the mean between the high bid and low asked prices for the Common Stock
on the last market trading day prior to the day of determination; or

                  (iii) In the absence of an established market for the Common
Stock, the Fair Market Value thereof shall be determined in good faith by the
Administrator.

            (n)   "Incentive Stock Option" means an Option intended to qualify
as an incentive stock option within the meaning of Section 422 of the Code.

            (o)   "Nonstatutory Stock Option" means an Option not intended to
qualify as an Incentive Stock Option.

            (p)   "Officer" means a person who is an officer of the Company
within the meaning of Section 16 of the Exchange Act and the rules and
regulations promulgated thereunder.

            (q)   "Option" means a stock option granted pursuant to the Plan.


                                       -2-

<PAGE>   3

            (r)   "Option Agreement" means a written or electronic agreement
between the Company and an Optionee evidencing the terms and conditions of an
individual Option grant. The Option Agreement is subject to the terms and
conditions of the Plan.

            (s)   "Option Exchange Program" means a program whereby outstanding
Options are exchanged for Options with a lower exercise price.

            (t)   "Optioned Stock" means the Common Stock subject to an Option
or a Stock Purchase Right.

            (u)   "Optionee" means the holder of an outstanding Option or Stock
Purchase Right granted under the Plan.

            (v)   "Parent" means a "parent corporation," whether now or
hereafter existing, as defined in Section 424(e) of the Code.

            (w)   "Plan" means the Company's 1997 Stock Plan, as amended to
date.

            (x)   "Restricted Stock" means shares of Common Stock acquired
pursuant to a grant of a Stock Purchase Right under Section 11 below.

            (y)   "Section 16(b)" means Section 16(b) of the Exchange Act.

            (z)   "Service Provider" means an Employee, Director or Consultant.

            (aa)  "Share" means a share of the Common Stock, as adjusted in
accordance with Section 12 below.

            (bb)  "Stock Purchase Right" means a right to purchase Common Stock
pursuant to Section 11 below.

            (cc)  "Subsidiary" means a "subsidiary corporation," whether now or
hereafter existing, as defined in Section 424(o) of the Code.

      3.    Stock Subject to the Plan.  Subject to the provisions of Section 12
of the Plan, the maximum aggregate number of Shares of Optioned Stock is
18,000,000 Shares. The Shares may be authorized but unissued, or reacquired
Common Stock.

            If an Option or Stock Purchase Right expires or becomes
unexercisable without having been exercised in full, or is surrendered pursuant
to an Option Exchange Program, the Shares of Optioned Stock which were subject
thereto shall become available for future grant or sale under the Plan (unless
the Plan has terminated). However, Shares that have actually been issued under
the Plan, upon exercise of either an Option or Stock Purchase Right, shall not
be returned to the Plan and shall not become available for future distribution
under the Plan, except that if Shares of Restricted


                                         -3-

<PAGE>   4

Stock are repurchased by the Company at their original purchase price, such
Shares shall become available for future grant under the Plan.

      4.    Administration of the Plan.

            (a)   Administrator. The Plan shall be administered by the Board or
a Committee appointed by the Board, which Committee shall be constituted to
comply with Applicable Laws.

            (b)   Powers of the Administrator. Subject to the provisions of the
Plan and, in the case of a Committee, the specific duties delegated by the Board
to such Committee, and subject to the approval of any relevant authorities, the
Administrator shall have the authority in its discretion:

                  (i) to determine the Fair Market Value;

                  (ii) to select the Service Providers to whom Options and Stock
Purchase Rights may from time to time be granted hereunder;

                  (iii) to determine the number of Shares of Optioned Stock to
be covered by each such award granted hereunder;

                  (iv)  to approve forms of agreement for use under the Plan;

                  (v) to determine the terms and conditions of any Option or
Stock Purchase Right granted hereunder. Such terms and conditions include, but
are not limited to, the exercise price, the time or times when Options or Stock
Purchase Rights may be exercised (which may be based on performance criteria),
any vesting acceleration or waiver of forfeiture restrictions, and any
restriction or limitation regarding any Option or Stock Purchase Right or the
Common Stock relating thereto, based in each case on such factors as the
Administrator, in its sole discretion, shall determine;

                  (vi) to determine whether and under what circumstances an
Option may be settled in cash under Section 9(f) instead of Common Stock;

                  (vii) to reduce the exercise price of any Option to the then
current Fair Market Value if the Fair Market Value of the Common Stock covered
by such Option has declined since the date the Option was granted;

                  (viii) to initiate an Option Exchange Program;

                  (ix) to prescribe, amend and rescind rules and regulations
relating to the Plan, including rules and regulations relating to sub-plans
established for the purpose of qualifying for preferred tax treatment under
foreign tax laws;

                  (x) to allow Optionees to satisfy withholding tax obligations
by electing to have the Company withhold from the Shares to be issued upon
exercise of an Option or Stock Purchase Right that number of Shares having a
Fair Market Value equal to the amount required to be


                                       -4-

<PAGE>   5

withheld. The Fair Market Value of the Shares to be withheld shall be determined
on the date that the amount of tax to be withheld is determined. All elections
by Optionees to have Shares withheld for this purpose shall be made in such form
and under such conditions as the Administrator may deem necessary or advisable;
and

                  (xi) to construe and interpret the terms of the Plan and
awards granted pursuant to the Plan.

            (c)   Effect of Administrator's Decision. All decisions,
determinations and interpretations of the Administrator shall be final and
binding on all Optionees.

      5.    Eligibility.

            (a)   Nonstatutory Stock Options and Stock Purchase Rights may be
granted to Service Providers. Incentive Stock Options may be granted only to
Employees.

            (b)   Each Option shall be designated in the Option Agreement as
either an Incentive Stock Option or a Nonstatutory Stock Option. All Options
that are not designated as Incentive Stock Options are intended to be
Nonstatutory Stock Options. Notwithstanding designation as Incentive Stock
Options, to the extent that the aggregate Fair Market Value of the Shares with
respect to which Incentive Stock Options are exercisable for the first time by
the Optionee (including as a result of acceleration of exercisability under the
Plan) during any calendar year (under all plans of the Company and any Parent or
Subsidiary) exceeds the $100,000 rule of Code Section 422(d), such Options shall
be treated as Nonstatutory Stock Options. For purposes of this Section 5(b),
Incentive Stock Options shall be taken into account in the order in which they
were granted. The Fair Market Value of the Shares shall be determined as of the
time the Option with respect to such Shares is granted.

            (c)   Neither the Plan nor any Option or Stock Purchase Right shall
confer upon any Optionee any right with respect to continuing the Optionee's
relationship as a Service Provider with the Company, nor shall it interfere in
any way with his or her right or the Company's right to terminate such
relationship at any time, with or without cause.

      6.    Term of Plan. The Plan shall become effective upon its adoption by
the Board. It shall continue in effect for a term of ten (10) years unless
sooner terminated under Section 14 of the Plan.

      7.    Term of Option. The term of each Option shall be stated in the
Option Agreement; provided, however, that the term shall be no more than ten
(10) years from the date of grant thereof. In the case of an Incentive Stock
Option granted to an Optionee who, at the time the Option is granted, owns stock
representing more than ten percent (10%) of the voting power of all classes of
stock of the Company or any Parent or Subsidiary, the term of the Option shall
be five (5) years from the date of grant or such shorter term as may be provided
in the Option Agreement.


                                       -5-

<PAGE>   6

      8.    Option Exercise Price and Consideration.

            (a)   The per Share exercise price for the Shares to be issued upon
exercise of an Option shall be such price as is determined by the Administrator,
but shall be subject to the following:

                  (i)  In the case of an Incentive Stock Option:

                       (A) granted to an Employee who, at the time of grant of
such Option, owns stock representing more than ten percent (10%) of the voting
power of all classes of stock of the Company or any Parent or Subsidiary, the
exercise price shall be no less than one hundred ten percent (110%) of the Fair
Market Value per Share on the date of grant.

                       (B) granted to any other Employee, the per Share
exercise price shall be no less than one hundred percent (100%) of the Fair
Market Value per Share on the date of grant.

                  (ii) In the case of a Nonstatutory Stock Option:

                       (A) granted to a Service Provider who, at the time of
grant of such Option, owns stock representing more than ten percent (10%) of the
voting power of all classes of stock of the Company or any Parent or Subsidiary,
the exercise price shall be no less than one hundred ten percent (110%) of the
Fair Market Value per Share on the date of grant.

                       (B) granted to any other Service Provider, the per Share
exercise price shall be no less than eighty-five percent (85%) of the Fair
Market Value per Share on the date of grant.

                  (iii) Notwithstanding the foregoing, Options may be granted
with a per Share exercise price other than as required above pursuant to a
merger or other corporate transaction.

            (b)   The consideration to be paid for the Shares to be issued upon
exercise of an Option, including the method of payment, shall be determined by
the Administrator (and, in the case of an Incentive Stock Option, shall be
determined at the time of grant). Such consideration may consist of (1) cash,
(2) check, (3) promissory note, (4) other Shares which (x) in the case of Shares
acquired upon exercise of an Option, have been owned by the Optionee for more
than six months on the date of surrender, and (y) have a Fair Market Value on
the date of surrender equal to the aggregate exercise price of the Shares as to
which such Option shall be exercised, (5) consideration received by the Company
under a cashless exercise program implemented by the Company in connection with
the Plan, or (6) any combination of the foregoing methods of payment. In making
its determination as to the type of consideration to accept, the Administrator
shall consider if acceptance of such consideration may be reasonably expected to
benefit the Company.


                                       -6-
<PAGE>   7

      9.    Exercise of Option.

            (a)   Procedure for Exercise, Rights as a Stockholder. Any Option
granted hereunder shall be exercisable according to the terms hereof at such
times and under such conditions as determined by the Administrator and set forth
in the Option Agreement. Except in the case of Options granted to Officers,
Directors and Consultants, Options shall become exercisable at a rate of no less
than twenty percent (20%) per year over five (5) years from the date the Options
are granted. Unless the Administrator provides otherwise, vesting of Options
granted hereunder shall be tolled during any unpaid leave of absence. An Option
may not be exercised for a fraction of a Share.

                  An Option shall be deemed exercised when the Company receives:
(i) written or electronic notice of exercise (in accordance with the Option
Agreement) from the person entitled to exercise the Option, and (ii) full
payment for the Shares with respect to which the Option is exercised. Full
payment may consist of any consideration and method of payment authorized by the
Administrator and permitted by the Option Agreement and the Plan. Shares issued
upon exercise of an Option shall be issued in the name of the Optionee or, if
requested by the Optionee, in the name of the Optionee and his or her spouse.
Until the Shares are issued (as evidenced by the appropriate entry on the books
of the Company or of a duly authorized transfer agent of the Company), no right
to vote or receive dividends or any other rights as a stockholder shall exist
with respect to the Shares, notwithstanding the exercise of the Option. The
Company shall issue (or cause to be issued) such Shares promptly after the
Option is exercised. No adjustment will be made for a dividend or other right
for which the record date is prior to the date the Shares are issued, except as
provided in Section 12 of the Plan.

                  Exercise of an Option in any manner shall result in a decrease
in the number of Shares thereafter available, both for purposes of the Plan and
for sale under the Option, by the number of Shares as to which the Option is
exercised.

            (b)   Termination of Relationship as a Service Provider. If an
Optionee ceases to be a Service Provider, such Optionee may exercise his or her
Option within such period of time as is specified in the Option Agreement (of at
least thirty (30) days) to the extent that the Option is vested on the date of
termination (but in no event later than the expiration of the term of the Option
as set forth in the Option Agreement). In the absence of a specified time in the
Option Agreement, the Option shall remain exercisable for three (3) months
following the Optionee's termination. If, on the date of termination, the
Optionee is not vested as to his or her entire Option, the Shares covered by the
unvested portion of the Option shall revert to the Plan. If, after termination,
the Optionee does not exercise his or her Option within the time specified
herein, the Option shall terminate, and the Shares covered by such Option shall
revert to the Plan. Notwithstanding the foregoing, if the Company terminates its
relationship with the Optionee for "cause" or such relationship is terminated by
the Optionee in violation of any agreement by the Optionee to remain a Service
Provider, the Option shall terminate immediately upon termination of such
relationship, and the Option shall be deemed to have been forfeited by the
Service Provider. For purposes of the Plan, "cause" may include, without
limitation, any illegal or improper conduct that (1) injures or impairs the
reputation, goodwill or business of the Company, (2) involves the
misappropriation of funds of the Company, or the misuse of data, information or
documents acquired in connection with the Optionee's relationship with the
Company as a Service Provider or (3) violates any other directive or policy


                                       -7-

<PAGE>   8

promulgated by the Company. A termination for "cause" may also include any
resignation in anticipation of discharge for "cause" or resignation accepted by
the Company in lieu of a formal discharge for "cause."

            (c)   Disability of Optionee. If an Optionee ceases to be a Service
Provider as a result of the Optionee's Disability, the Optionee may exercise his
or her Option within such period of time as is specified in the Option Agreement
(of at least six (6) months) to the extent the Option is vested on the date of
termination (but in no event later than the expiration of the term of such
Option as set forth in the Option Agreement). In the absence of a specified time
in the Option Agreement, the Option shall remain exercisable for twelve (12)
months following the Optionee's termination. If, on the date of termination, the
Optionee is not vested as to his or her entire Option, the Shares covered by the
unvested portion of the Option shall revert to the Plan. If, after termination,
the Optionee does not exercise his or her Option within the time specified
herein, the Option shall terminate, and the Shares covered by such Option shall
revert to the Plan.

            (d)   Death of Optionee.  If an Optionee dies while a Service
Provider, the Option may be exercised within such period of time as is specified
in the Option Agreement (of at least six (6) months) to the extent that the
Option is vested on the date of death (but in no event later than the expiration
of the term of such Option as set forth in the Option Agreement) by the
Optionee's estate or by a person who acquires the right to exercise the Option
by bequest or inheritance. In the absence of a specified time in the Option
Agreement, the Option shall remain exercisable for twelve (12) months following
the Optionee's termination. If, at the time of death, the Optionee is not vested
as to the entire Option, the Shares covered by the unvested portion of the
Option shall immediately revert to the Plan. If the Option is not so exercised
within the time specified herein, the Option shall terminate, and the Shares
covered by such Option shall revert to the Plan.

            (e)   Repurchase Option. Unless the Administrator determines
otherwise, the Option Agreement shall grant the Company a repurchase option
exercisable upon the voluntary or involuntary termination of the Optionee's
service with the Company for any reason (including death or disability). The
purchase price for Shares repurchased pursuant to the Option Agreement shall be
the Fair Market Value of the Shares as of the date of termination.

            (f)   Buyout Provisions. The Administrator may at any time offer to
buy out for a payment in cash or Shares an Option previously granted, based on
such terms and conditions as the Administrator shall establish and communicate
to the Optionee at the time that such offer is made.

      10.   Non-Transferability of Options and Stock Purchase Rights. Unless,
with respect to Nonstatutory Stock Options only, the Administrator determines
otherwise, the Option Agreements and Restricted Stock purchase agreements shall
provide that the Options and Stock Purchase Rights may not be sold, pledged,
assigned, hypothecated, transferred or disposed of in any manner other than by
will or by the laws of descent or distribution and may be exercised, during the
lifetime of the Optionee, only by the Optionee.


                                       -8-

<PAGE>   9

      11.   Stock Purchase Rights.

            (a)   Rights to Purchase.  Stock Purchase Rights may be issued
either alone, in addition to, or in tandem with other awards granted under the
Plan and/or cash awards made outside of the Plan. After the Administrator
determines that it will offer Stock Purchase Rights under the Plan, it shall
advise the offeree in writing or electronically of the terms, conditions and
restrictions related to the offer, including the number of Shares that such
person shall be entitled to purchase, the price to be paid, and the time within
which such person must accept such offer. If applicable, the terms of the offer
shall comply in all respects with Section 260.140.42 of Title 10 of the
California Code of Regulations. The offer shall be accepted by execution of a
Restricted Stock purchase agreement in the form determined by the Administrator.

            (b)   Repurchase Option.  Unless the Administrator determines
otherwise, the Restricted Stock purchase agreement shall grant the Company a
repurchase option exercisable upon the voluntary or involuntary termination of
the purchaser's service with the Company for any reason (including death or
disability). The purchase price for Shares repurchased pursuant to the
Restricted Stock purchase agreement shall be, in the case of Shares held by an
Employee who has not received a satisfactory sign off on their ZLand 90 Day
Review, the Fair Market Value of the vested shares as of the date of termination
of employment. The purchase price may be paid by cancellation of any
indebtedness of the purchaser to the Company. The repurchase option shall lapse
at such rate as the Administrator may determine. Except with respect to Shares
purchased by Officers, Directors and Consultants, the repurchase option shall in
no case lapse at a rate of less than twenty percent (20%) per year over five (5)
years from the date of purchase.

            (c)   Other Provisions. The Restricted Stock purchase agreement
shall contain such other terms, provisions and conditions not inconsistent with
the Plan as may be determined by the Administrator in its sole discretion.

            (d)   Rights as a Stockholder. Once the Stock Purchase Right is
exercised, the purchaser shall have rights equivalent to those of a stockholder
and shall be a stockholder when his or her purchase is entered upon the records
of the Company or a duly authorized transfer agent of the Company. No adjustment
shall be made for a dividend or other right for which the record date is prior
to the date the Stock Purchase Right is exercised, except as provided in Section
12 of the Plan.

      12.   Adjustments Upon Changes in Capitalization, Merger or Asset Sale.

            (a)   Changes in Capitalization. Subject to any required action by
the stockholders of the Company, the number of shares of Common Stock covered by
each outstanding Option or Stock Purchase Right, and the number of shares of
Common Stock which have been authorized for issuance under the Plan but as to
which no Options or Stock Purchase Rights have yet been granted or which have
been returned to the Plan upon cancellation or expiration of an Option or Stock
Purchase Right, as well as the price per share of Common Stock covered by each
such outstanding Option or Stock Purchase Right, shall be proportionately
adjusted for any increase or decrease in the number of issued shares of Common
Stock resulting from a stock split, reverse stock split, stock dividend,
combination or reclassification of the Common Stock, or any other increase or
decrease in the number of issued shares of Common Stock effected without receipt
of consideration by the


                                       -9-

<PAGE>   10

Company. The conversion of any convertible securities of the Company shall not
be deemed to have been "effected without receipt of consideration." Such
adjustment shall be made by the Board, whose determination in that respect shall
be final, binding and conclusive. Except as expressly provided herein, no
issuance by the Company of shares of stock of any class, or securities
convertible into shares of stock of any class, shall affect, and no adjustment
by reason thereof shall be made with respect to, the number or price of Shares
of Common Stock subject to an Option or Stock Purchase Right.

           (b)    Dissolution or Liquidation. In the event of the proposed
dissolution or liquidation of the Company, the Administrator shall notify each
Optionee as soon as practicable prior to the effective date of such proposed
transaction. The Administrator in its discretion may provide for an Optionee to
have the right to exercise his or her Option or Stock Purchase Right until
fifteen (15) days prior to such transaction as to all of the Optioned Stock
covered thereby, including Shares as to which the Option or Stock Purchase Right
would not otherwise be exercisable. In addition, the Administrator may provide
that any Company repurchase option applicable to any Shares purchased upon
exercise of an Option or Stock Purchase Right shall lapse as to all such Shares,
provided the proposed dissolution or liquidation takes place at the time and in
the manner contemplated. To the extent it has not been previously exercised, an
Option or Stock Purchase Right will terminate immediately prior to the
consummation of such proposed action.

            (c)   Merger or Asset Sale. In the event of a consolidation of the
Company with or the merger of the Company into another corporation (or other
business entity), or the sale of substantially all of the assets of the Company,
each outstanding Option and Stock Purchase Right shall be assumed or an
equivalent option or right substituted by the successor corporation or a Parent
or Subsidiary of the successor corporation. In the event that the successor
corporation refuses to assume or substitute for the Option or Stock Purchase
Right, the Optionee shall fully vest in and have the right to exercise the
Option or Stock Purchase Right as to all of the Optioned Stock, including Shares
as to which it would not otherwise be vested or exercisable. If an Option or
Stock Purchase Right becomes fully vested and exercisable in lieu of assumption
or substitution in the event of a merger or sale of assets, the Administrator
shall notify the Optionee in writing or electronically that the Option or Stock
Purchase Right shall be fully exercisable for a period of fifteen (15) days from
the date of such notice, and the Option or Stock Purchase Right shall terminate
upon the expiration of such period. For the purposes of this paragraph, the
Option or Stock Purchase Right shall be considered assumed if, following the
merger or sale of assets, the option or right confers the right to purchase or
receive, for each Share of Optioned Stock subject to the Option or Stock
Purchase Right immediately prior to the merger or sale of assets, the
consideration (whether stock, cash, or other securities or property) received in
the merger or sale of assets by holders of Common Stock for each Share held on
the effective date of the transaction (and if holders were offered a choice of
consideration, the type of consideration chosen by the holders of a majority of
the outstanding Shares); provided, however, that if such consideration received
in the merger or sale of assets is not solely common stock of the successor
corporation or a Parent or Subsidiary of the successor corporation, the
Administrator may, with the consent of the successor corporation, provide for
the consideration to be received upon the exercise of the Option or Stock
Purchase Right, for each Share of Optioned Stock subject to the Option or Stock
Purchase Right, to be solely common stock of the successor corporation or a
Parent or Subsidiary of the successor corporation equal in fair


                                      -10-

<PAGE>   11

market value to the per share consideration received by holders of Common Stock
in the merger or sale of assets.

      13.   Time of Granting Options and Stock Purchase Rights. The date of
grant of an Option or Stock Purchase Right shall, for all purposes, be the date
on which the Administrator makes the determination granting such Option or Stock
Purchase Right, or such other date as is determined by the Administrator. Notice
of the determination shall be given to each Employee to whom an Option or Stock
Purchase Right is so granted within a reasonable time after the date of such
grant.

      14.   Amendment and Termination of the Plan.

            (a)   Amendment and Termination. The Board may at any time amend,
alter, suspend or terminate the Plan.

            (b)   Stockholder Approval.  The Board shall obtain stockholder
approval of any Plan amendment to the extent necessary and desirable to
comply with Applicable Laws.

            (c)   Effect of Amendment or Termination. No amendment, alteration,
suspension or termination of the Plan shall impair the rights of any Optionee,
unless mutually agreed otherwise between the Optionee and the Administrator,
which agreement must be in writing and signed by the Optionee and the Company.
Termination of the Plan shall not affect the Administrator's ability to exercise
the powers granted to it hereunder with respect to Options granted under the
Plan prior to the date of such termination.

      15.   Conditions Upon Issuance of Shares.

            (a)   Legal Compliance. Shares shall not be issued pursuant to the
exercise of an Option unless the exercise of such Option and the issuance and
delivery of such Shares shall comply with Applicable Laws and shall be further
subject to the approval of counsel for the Company with respect to such
compliance.

            (b)   Investment Representations.  As a condition to the exercise
of an Option, the Administrator may require the person exercising such Option to
represent and warrant at the time of any such exercise that the Shares are being
purchased only for investment and without any present intention to sell or
distribute such Shares if, in the opinion of counsel for the Company, such a
representation is required.

      16.   Inability to Obtain Authority. The inability of the Company to
obtain authority from any regulatory body having jurisdiction, which authority
is deemed by the Company's counsel to be necessary to the lawful issuance and
sale of any Shares hereunder, shall relieve the Company of any liability in
respect of the failure to issue or sell such Shares as to which such requisite
authority shall not have been obtained.

      17.   Reservation of Shares.  The Company, during the term of this Plan,
shall at all times reserve and keep available such number of Shares as shall be
sufficient to satisfy the requirements of the Plan.


                                      -11-

<PAGE>   12

      18.   Stockholder Approval.  The Plan shall be subject to approval by the
stockholders of the Company within twelve (12) months after the date the Plan is
adopted. Such stockholder approval shall be obtained in the degree and manner
required under Applicable Laws.

      19.   Information to Optionees and Purchasers. The Company shall provide
to each Optionee and to each individual who acquires Shares pursuant to the
Plan, not less frequently than annually during the period such Optionee or
purchaser has one or more Options or Stock Purchase Rights outstanding, and, in
the case of an individual who acquires Shares pursuant to the Plan, during the
period such individual owns such Shares, copies of annual financial statements.
The Company shall not be required to provide such statements to key employees
whose duties in connection with the Company assure their access to equivalent
information.



                                      -12-


<PAGE>   1

                                                                    EXHIBIT 10.2


                     SECOND AMENDED AND RESTATED ZLAND, INC.

                                 1997 STOCK PLAN

                             STOCK OPTION AGREEMENT


         Unless otherwise defined herein, the terms defined in the Plan shall
have the same defined meanings in this Option Agreement.

I.       NOTICE OF STOCK OPTION GRANT

         [Optionee's Name]                  [Address]
                                            [Address]

         The undersigned Optionee has been granted an Option to purchase Common
Stock of the Company, subject to the terms and conditions of the Plan and this
Option Agreement, as follows:

         Grant Number
                                             --------------------------
         Date of Grant
                                             --------------------------
         Vesting Commencement Date
                                             --------------------------
         Exercise Price Per Share            $
                                             --------------------------
         Total Number of Shares Granted
                                             --------------------------
         Total Exercise Price                $
                                             --------------------------
         Type of Option:                      X      Incentive Stock Option
                                             ---
                                                     Nonstatutory Stock Option
                                             ---
         Term/Expiration Date:
                                             --------------------------

         Vesting Schedule: This Option shall be exercisable, in whole or in
part, according to the following vesting schedule:

                  25% of the Shares subject to the Option shall vest twelve
months after the Vesting Commencement Date, and 1/48 of the Shares subject to
the Option shall vest each full month thereafter, subject to Optionee's
continuing to be a Service Provider on such dates.

         Termination Period. This Option shall be exercisable for ninety days
after Optionee ceases to be a Service Provider. Upon Optionee's death or
disability, this Option may be exercised for one


                                      -1-
<PAGE>   2

year after Optionee ceases to be a Service Provider. In no event may Optionee
exercise this Option after the Term/Expiration Date as provided above.

II.      AGREEMENT

         1. Grant of Option. The Plan Administrator of the Company hereby grants
to the Optionee (the "Optionee") named in the Notice of Stock Option Grant (the
"Notice of Grant") an option (the "Option") to purchase the number of Shares set
forth in the Notice of Grant, at the exercise price per Share set forth in the
Notice of Grant (the "Exercise Price"), and subject to the terms and conditions
of the Plan, which is incorporated herein by reference. Subject to Section 14(c)
of the Plan, in the event of a conflict between the terms and conditions of the
Plan and this Option Agreement, the terms and conditions of the Plan shall
prevail.

         If designated in the Notice of Grant as an Incentive Stock Option
("ISO"), this Option is intended to qualify as an Incentive Stock Option as
defined in Section 422 of the Code. Nevertheless, to the extent that it exceeds
the $100,000 rule of Code Section 422(d), this Option shall be treated as a
Nonstatutory Stock Option ("NSO").

         2.       Exercise of Option.

                  (a) Right to Exercise. This Option shall be exercisable during
its term in accordance with the Vesting Schedule set out in the Notice of Grant
and with the applicable provisions of the Plan and this Option Agreement.

                  (b) Method of Exercise. This Option shall be exercisable by
delivery of an exercise notice in the form attached as Exhibit A (the "Exercise
Notice") which shall state the election to exercise the Option, the number of
Shares with respect to which the Option is being exercised (the "Exercised
Shares"), and such other representations and agreements as may be required by
the Company. The Exercise Notice shall be accompanied by payment of the
aggregate Exercise Price as to all Exercised Shares. This Option shall be deemed
to be exercised upon receipt by the Company of such fully executed Exercise
Notice accompanied by the aggregate Exercise Price.

                  No Shares shall be issued pursuant to the exercise of an
Option unless such issuance and such exercise complies with Applicable Laws.
Assuming such compliance, for income tax purposes the Shares shall be considered
transferred to the Optionee on the date on which the Option is exercised with
respect to such Shares.

         3. Optionee's Representations. In the event the Shares have not been
registered under the Securities Act of 1933, as amended (the "Securities Act"),
at the time this Option is exercised, the Optionee shall, if required by the
Company, concurrently with the exercise of all or any portion of this Option,
deliver to the Company his or her Investment Representation Statement in the
form attached hereto as Exhibit B.

         4. Lockup Period. The Optionee hereby agrees that, if so requested by
the Company or any representative of the underwriters (the "Managing
Underwriter") in connection with any registration of the offering of any
securities of the Company under the Securities Act, the Optionee shall not sell
or otherwise transfer any Shares or other securities of the Company during the
180-day


                                      -2-
<PAGE>   3

period (or such other period as may be requested in writing by the Managing
Underwriter and agreed to in writing by the Company) (the "Market Standoff
Period") following the effective date of a registration statement of the Company
filed under the Securities Act. Such restriction shall apply only to the first
registration statement of the Company to become effective under the Securities
Act that includes securities to be sold on behalf of the Company to the public
in an underwritten public offering under the Securities Act. The Company may
impose stop-transfer instructions with respect to securities subject to the
foregoing restrictions until the end of such Market Standoff Period.

         5. Method of Payment. Payment of the aggregate Exercise Price shall be
by any of the following, or a combination thereof, at the election of the
Optionee:

                  (a) cash or check;

                  (b) consideration received by the Company under a formal
cashless exercise program adopted by the Company in connection with the Plan; or

                  (c) surrender of other Shares which, (i) in the case of Shares
acquired upon exercise of an option, have been owned by the Optionee for more
than six (6) months on the date of surrender, and (ii) have a Fair Market Value
on the date of surrender equal to the aggregate Exercise Price of the Exercised
Shares.

         6. Restrictions on Exercise. This Option may not be exercised until
such time as the Plan has been approved by the shareholders of the Company, or
if the issuance of such Shares upon such exercise or the method of payment of
consideration for such shares would constitute a violation of any Applicable
Law.

         7. Non-Transferability of Option. This Option may not be transferred in
any manner otherwise than by will or by the laws of descent or distribution and
may be exercised during the lifetime of the Optionee only by the Optionee. The
terms of the Plan and this Option Agreement shall be binding upon the executors,
administrators, heirs, successors and assigns of the Optionee.

         8. Tax Consequences. Set forth below is a brief summary of some of the
federal tax consequences of exercise of this Option and disposition of the
Shares. THIS SUMMARY IS NECESSARILY INCOMPLETE, AND THE TAX LAWS AND REGULATIONS
ARE SUBJECT TO CHANGE. THE OPTIONEE SHOULD CONSULT A TAX ADVISER BEFORE
EXERCISING THIS OPTION OR DISPOSING OF THE SHARES.

                  (a) Exercise of ISO. If this Option qualifies as an ISO, there
will be no regular federal income tax liability upon the exercise of the Option,
although the excess, if any, of the Fair Market Value of the Shares on the date
of exercise over the Exercise Price will be treated as an adjustment to the
alternative minimum tax for federal tax purposes and may subject the Optionee to
the alternative minimum tax in the year of exercise.

                  (b) Exercise of NSO. There may be a regular federal income tax
liability upon the exercise of an NSO. The Optionee will be treated as having
received compensation income (taxable at ordinary income tax rates) equal to the
excess, if any, of the Fair Market Value of the Shares on the date of exercise
over the Exercise Price. If the Optionee is an Employee or a former Employee,
the Company will be required to withhold from the Optionee's compensation or
collect


                                      -3-
<PAGE>   4

from Optionee and pay to the applicable taxing authorities an amount in cash
equal to a percentage of this compensation income at the time of exercise, and
may refuse to honor the exercise and refuse to deliver Shares if such
withholding amounts are not delivered at the time of exercise.

                  (c) Disposition of Shares. In the case of an NSO, if Shares
are held for at least one year, any gain realized on disposition of the Shares
will be treated as long-term capital gain for federal income tax purposes. In
the case of an ISO, if Shares transferred pursuant to the Option are held for at
least one year after exercise and for at least two years after the Date of
Grant, any gain realized on disposition of the Shares will also be treated as
long-term capital gain for federal income tax purposes. If Shares purchased
under an ISO are disposed of within one year after exercise or two years after
the Date of Grant, any gain realized on such disposition will be treated as
compensation income (taxable at ordinary income rates) to the extent of the
difference between the Exercise Price and the lesser of (1) the Fair Market
Value of the Shares on the date of exercise, or (2) the sale price of the
Shares. Any additional gain will be taxed as capital gain, short-term or
long-term depending on the period that the ISO Shares were held.

                  (d) Notice of Disqualifying Disposition of ISO Shares. If the
Option granted to the Optionee herein is an ISO, and if the Optionee sells or
otherwise disposes of any of the Shares acquired pursuant to the ISO on or
before the later of (1) the date two years after the Date of Grant, or (2) the
date one year after the date of exercise, the Optionee shall immediately notify
the Company in writing of such disposition. The Optionee agrees that the
Optionee may be subject to income tax withholding by the Company on the
compensation income recognized by the Optionee.

         9. Entire Agreement; Governing Law. The Plan is incorporated herein by
reference. The Plan and this Option Agreement constitute the entire agreement of
the parties with respect to the subject matter hereof and supersede in their
entirety all prior undertakings and agreements of the Company and Optionee with
respect to the subject matter hereof, and may not be modified adversely to the
Optionee's interest except by means of a writing signed by the Company and
Optionee. This agreement is governed by the internal substantive laws but not
the choice of law rules of California.

         10. No Guarantee of Continued Service. THE OPTIONEE ACKNOWLEDGES AND
AGREES THAT THE VESTING OF SHARES PURSUANT TO THE VESTING SCHEDULE HEREOF IS
EARNED ONLY BY CONTINUING AS A SERVICE PROVIDER AT THE WILL OF THE COMPANY (NOT
THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR ACQUIRING SHARES
HEREUNDER). THE OPTIONEE FURTHER ACKNOWLEDGES AND AGREES THAT THIS AGREEMENT,
THE TRANSACTIONS CONTEMPLATED HEREUNDER AND THE VESTING SCHEDULE SET FORTH
HEREIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED PROMISE OF CONTINUED ENGAGEMENT
AS A SERVICE PROVIDER FOR THE VESTING PERIOD, FOR ANY PERIOD, OR AT ALL, AND
SHALL NOT INTERFERE IN ANY WAY WITH OPTIONEE'S RIGHT OR THE COMPANY'S RIGHT TO
TERMINATE THE OPTIONEE'S RELATIONSHIP AS A SERVICE PROVIDER AT ANY TIME, WITH OR
WITHOUT CAUSE.


                                      -4-
<PAGE>   5

         The Optionee acknowledges receipt of a copy of the Plan and represents
that he or she is familiar with the terms and provisions thereof, and hereby
accepts this Option subject to all of the terms and provisions thereof. The
Optionee has reviewed the Plan and this Option in their entirety, has had an
opportunity to obtain the advice of counsel prior to executing this Option and
fully understands all provisions of the Option. The Optionee hereby agrees to
accept as binding, conclusive and final all decisions or interpretations of the
Administrator upon any questions arising under the Plan or this Option. The
Optionee further agrees to notify the Company upon any change in the residence
address indicated below.

OPTIONEE                                      ZLAND, INC.

- ----------------------------------            ----------------------------------
Signature
                                              By:
                                                   -----------------------------

                                              Its:
- ----------------------------------                 -----------------------------
Print Name

Resident Address:                             Address:
[Address]                                     27081 Aliso Creek Road
[Address]                                     Aliso Viejo, CA 92656


                                      -5-
<PAGE>   6

                                    EXHIBIT A
                                    ---------

                         1997 STOCK PLAN EXERCISE NOTICE


ZLand.com, Inc.
27081 Aliso Creek Road
Aliso Viejo, CA 92656
Attention: Legal Department


         Exercise of Option. Effective as of today, _____________, _____, the
undersigned ("Optionee") hereby elects to exercise Optionee's option ("Option")
to purchase ___________ shares of the Common Stock (the "Shares") of ZLand.com,
Inc. (the "Company") under and pursuant to the 1997 Stock Plan (the "Plan") and
the Stock Option Agreement dated ___________, ____ (the "Option Agreement").

         1. Delivery of Payment. Purchaser herewith delivers to the Company the
full purchase price of the Shares, as set forth in the Option Agreement.

         2. Representations of Optionee. Optionee acknowledges that Optionee has
received, read and understood the Plan and the Option Agreement and agrees to
abide by and be bound by their terms and conditions.

         3. Rights as Shareholder. Until the issuance of the Shares (as
evidenced by the appropriate entry on the books of the Company or of a duly
authorized transfer agent of the Company), no right to vote or receive dividends
or any other rights as a shareholder shall exist with respect to the Optioned
Stock, notwithstanding the exercise of the Option. The Shares shall be issued to
the Optionee as soon as practicable after the Option is exercised. No adjustment
shall be made for a dividend or other right for which the record date is prior
to the date of issuance except as provided in Section 12 of the Plan.

         4. Repurchase Option on Termination of Employment. In the event of the
termination of Optionee's employment with the Company for any reason whatsoever
(a "Termination"), the Company shall have the option to repurchase any Shares
issued upon exercise of the Option for a period of ninety (90) days following
such termination of employment (the "Repurchase Option").

                  The price of the Shares to be purchased upon the exercise of
the Repurchase Option shall be the Fair Market Value of the Shares as of the
date of the Termination as determined by the Administrator in the exercise of
its sole discretion. The Company shall notify the Optionee of the price so
determined at the time it exercises its Repurchase Option. If the Optionee
disputes the price as set by the Administrator, it shall do so by delivery of
written notice to the Company within ten (10) days after being informed of the
price. Within thirty (30) days following receipt of such notice, the
Administrator shall designate an independent third party appraiser to determine
the Fair Market Value of the Shares, which determination shall be made as
promptly as practicable and shall be conclusive and binding upon the parties. If
the Administrator is not notified of any such dispute within such ten (10) day
period, the determination of the Administrator as to the purchase price shall


                                      -6-
<PAGE>   7

be final. Any time required to resolve a dispute shall be added to the ninety
(90) day period in which the Company may exercise its Repurchase Option.

         5. Tax Consultation. Optionee understands that Optionee may suffer
adverse tax consequences as a result of Optionee's purchase or disposition of
the Shares. Optionee represents that Optionee has consulted with any tax
consultants Optionee deems advisable in connection with the purchase or
disposition of the Shares and that Optionee is not relying on the Company for
any tax advice.

         6. Restrictive Legends and Stop-Transfer Orders.

                  (a) Legends. Optionee understands and agrees that the Company
shall cause the legends set forth below or legends substantially equivalent
thereto, to be placed upon any certificate(s) evidencing ownership of the Shares
together with any other legends that may be required by the Company or by state
or federal securities laws:

                  THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED
                  UNDER THE SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE
                  OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR
                  HYPOTHECATED UNLESS AND UNTIL REGISTERED UNDER THE ACT OR, IN
                  THE OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF THESE
                  SECURITIES, SUCH OFFER, SALE, TRANSFER, PLEDGE OR
                  HYPOTHECATION IS IN COMPLIANCE THEREWITH.

                  THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO
                  CERTAIN RESTRICTIONS ON TRANSFER AND A RIGHT OF REPURCHASE
                  HELD BY THE ISSUER OR ITS ASSIGNEE(S) AS SET FORTH IN THE
                  EXERCISE NOTICE BETWEEN THE ISSUER AND THE ORIGINAL HOLDER OF
                  THESE SHARES, A COPY OF WHICH MAY BE OBTAINED AT THE PRINCIPAL
                  OFFICE OF THE ISSUER. SUCH TRANSFER RESTRICTIONS AND RIGHT OF
                  REPURCHASE ARE BINDING ON TRANSFEREES OF THESE SHARES.

                  (b) Refusal to Transfer. The Company shall not be required (i)
to transfer on its books any Shares that have been sold or otherwise transferred
in violation of any of the provisions of this Agreement or (ii) to treat as
owner of such Shares or to accord the right to vote or pay dividends to any
purchaser or other transferee to whom such Shares shall have been so
transferred.

         7. Successors and Assigns. The Company may assign any of its rights
under this Agreement to single or multiple assignees, and this Agreement shall
inure to the benefit of the successors and assigns of the Company. Subject to
the restrictions on transfer herein set forth, this Agreement shall be binding
upon Optionee and his or her heirs, executors, administrators, successors and
assigns.

         8. Interpretation. Any dispute regarding the interpretation of this
Agreement shall be submitted by Optionee or by the Company forthwith to the
Administrator which shall review such


                                      -7-
<PAGE>   8

dispute at its next regular meeting. The resolution of such a dispute by the
Administrator shall be final and binding on all parties.

         9. Governing Law: Severability. This Agreement is governed by the
internal substantive laws but not the choice of law rules, of California.

         10. Entire Agreement. The Plan and Option Agreement are incorporated
herein by reference. This Agreement, the Plan, the Option Agreement and the
Investment Representation Statement constitute the entire agreement of the
parties with respect to the subject matter hereof and supersede in their
entirety all prior undertakings and agreements of the Company and Optionee with
respect to the subject matter hereof, and may not be modified adversely to the
Optionee's interest except by means of a writing signed by the Company and
Optionee.

Submitted by:                               Accepted by:

OPTIONEE                                    ZLAND.COM, INC.


- ------------------------------------        ------------------------------------
Signature
                                            By:
                                                 -------------------------------
                                            Its:
- ------------------------------------             -------------------------------
Print Name

Resident Address:                           Address:
                                            27081 Aliso Creek Road
- ------------------------------------        Aliso Viejo, CA 92656


- ------------------------------------        ------------------------------------
                                            Date Received


                                      -8-
<PAGE>   9

                                    EXHIBIT B

                       INVESTMENT REPRESENTATION STATEMENT


OPTIONEE:
               -----------------------------

COMPANY:       ZLAND.COM, INC.

SECURITY:      COMMON STOCK

AMOUNT:
               -----------------------------

DATE:
               -----------------------------

         In connection with the purchase of the above-referenced securities (the
"Securities"), the undersigned Optionee makes the following representations to
the Company:

         (a) Optionee is aware of the Company's business affairs and financial
condition and has acquired sufficient information about the Company to reach an
informed and knowledgeable decision to acquire the Securities. Optionee is
acquiring the Securities for investment for Optionee's own account only and not
with a view to, or for resale in connection with, any "distribution" thereof
within the meaning of the Securities Act of 1933, as amended (the "Securities
Act").

         (b) Optionee acknowledges and understands that the Securities
constitute "restricted securities" under the Securities Act and have not been
registered under the Securities Act in reliance upon a specific exemption
therefrom, which exemption depends upon, among other things, the bona fide
nature of Optionee's investment intent as expressed herein. In this connection,
Optionee understands that, in the view of the Securities and Exchange
Commission, the statutory basis for such exemption may be unavailable if
Optionee's representation was predicated solely upon a present intention to hold
these Securities for the minimum capital gains period specified under tax
statutes, for a deferred sale, for or until an increase or decrease in the
market price of the Securities, or for a period of one year or any other fixed
period in the future. Optionee further understands that the Securities must be
held indefinitely unless they are subsequently registered under the Securities
Act or an exemption from such registration is available. Optionee further
acknowledges and understands that the Company is under no obligation to register
the Securities. Optionee understands that the certificate evidencing the
Securities will be imprinted with a legend which prohibits the transfer of the
Securities unless they are registered or such registration is not required in
the opinion of counsel satisfactory to the Company and any other legend required
under applicable state securities laws.

         (c) Optionee is familiar with the provisions of Rule 701 and Rule 144,
each promulgated under the Securities Act, which, in substance, permit limited
public resale of "restricted securities" acquired, directly or indirectly from
the issuer thereof, in a nonpublic offering subject to the satisfaction of
certain conditions. Rule 701 provides that if the issuer qualifies under Rule
701 at the time of the grant of the Option to the Optionee, the exercise will be
exempt from registration under the Securities Act. In the event the Company
becomes subject to the reporting requirements of


                                      -9-
<PAGE>   10

Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended (the
"Exchange Act"), ninety (90) days thereafter (or such longer period as any
market standoff agreement may require) the Securities exempt under Rule 701 may
be resold, subject to the satisfaction of certain of the conditions specified by
Rule 144, including: (1) the resale being made through a broker in an
unsolicited "broker's transaction" or in transactions directly with a market
maker (as said term is defined under the Exchange Act); and, in the case of an
affiliate, (2) the availability of certain public information about the Company,
(3) the amount of Securities being sold during any three-month period not
exceeding the limitations specified in Rule 144(e), and (4) the timely filing of
a Form 144, if applicable.

         If the Company does not qualify under Rule 701 at the time of grant of
the Option, then the Securities may be resold in certain limited circumstances
subject to the provisions of Rule 144, which requires the resale to occur not
less than one year after the later of the date the Securities were sold by the
Company or the date the Securities were sold by an affiliate of the Company,
within the meaning of Rule 144; and, in the case of acquisition of the
Securities by an affiliate, or by a nonaffiliate who subsequently holds the
Securities less than two years, the satisfaction of the conditions set forth in
Sections (1), (2), (3) and (4) of the paragraph immediately above.

         (d) Optionee further understands that in the event all of the
applicable requirements of Rule 701 or 144 are not satisfied, registration under
the Securities Act, compliance with Regulation A, or some other registration
exemption will be required; and that, notwithstanding the fact that Rules 144
and 701 are not exclusive, the Staff of the Securities and Exchange Commission
has expressed its opinion that persons proposing to sell private placement
securities other than in a registered offering and otherwise than pursuant to
Rules 144 or 701 will have a substantial burden of proof in establishing that an
exemption from registration is available for such offers or sales, and that such
persons and their respective brokers who participate in such transactions do so
at their own risk. Optionee understands that no assurances can be given that any
such other registration exemption will be available in such event.

                                   Signature of Optionee:



                                   ---------------------------------------------

                                   Date:
                                        --------------------------------


                                      -10-


<PAGE>   1

                                                                    EXHIBIT 10.3


                     SECOND AMENDED AND RESTATED ZLAND, INC.

                                 1997 STOCK PLAN

                     NOTICE OF GRANT OF STOCK PURCHASE RIGHT

         Unless otherwise defined herein, the terms defined in the Amended and
Restated ZLand, Inc. 1997 Stock Plan (the "Plan") shall have the same defined
meanings in this Notice of Grant.

         Name of Employee                   (ADDRESS)
                                            (ADDRESS)

         You have been granted the right to purchase Common Stock of the
Company, subject to the Company's repurchase option and your continuing to be a
Service Provider (as described in the Plan and the attached Restricted Stock
Purchase Agreement), as follows:

         Grant Number
                                             ------------------------
         Date of Grant
                                             ------------------------
         Exercise Price Per Share
                                             ------------------------
         Total Number of Shares Subject
         to This Stock Purchase Right
                                             ------------------------
         Total Exercise Price
                                             ------------------------
         Expiration Date:
                                             ------------------------

         YOU MUST EXERCISE THIS STOCK PURCHASE RIGHT BEFORE THE EXPIRATION DATE
OR IT WILL TERMINATE AND YOU WILL HAVE NO FURTHER RIGHT TO PURCHASE THE SHARES.
By your signature and the signature of the Company's representative below, you
and the Company agree that this Stock Purchase Right is granted under and
governed by the terms and conditions of the Plan and the Restricted Stock
Purchase Agreement attached hereto as Exhibit A-1, each of which is hereby
incorporated herein by reference. You further agree to execute the Restricted
Stock Purchase Agreement as a condition to purchasing any shares under this
Stock Purchase Right.

GRANTEE                                      ZLAND.COM, INC.

- -----------------------------------          -----------------------------------
Signature
                                             By:  Joan Nagelkirk
                                                  ------------------------------

                                             Its: Chief Financial Officer
- -----------------------------------               ------------------------------
Print Name

Notice of Grant of
Stock Purchase Right

<PAGE>   2

                                   EXHIBIT A-1
                                   -----------

                     SECOND AMENDED AND RESTATED ZLAND, INC.

                                 1997 STOCK PLAN

                       RESTRICTED STOCK PURCHASE AGREEMENT

         Unless otherwise defined herein, the terms defined in the Plan shall
have the same defined meanings in this Restricted Stock Purchase Agreement.

         THIS AGREEMENT is made as of _______________, _____, at Aliso Viejo,
California, between ZLand.com, Inc., a Delaware corporation (the "Company"), and
_______________________ (the "Purchaser").

         WHEREAS the Purchaser named in the Notice of Grant, (the "Purchaser")
is a Service Provider of the Company, and the Purchaser's continued
participation is considered by the Company to be important for the Company's
continued growth; and

         WHEREAS in order to give the Purchaser an opportunity to acquire an
equity interest in the Company as an incentive for the Purchaser to participate
in the affairs of the Company, the Administrator has granted to the Purchaser
stock purchase rights subject to the terms and conditions of the Plan and the
Notice of Grant, which are incorporated herein by reference, and pursuant to
this Restricted Stock Purchase Agreement (the "Agreement").

         THEREFORE, the parties agree as follows:

         1. Sale of Stock. The Company hereby agrees to sell to the Purchaser
and the Purchaser hereby agrees to purchase shares of the Company's Common Stock
(the "Shares"), at the per share purchase price and as otherwise described in
the Notice of Grant.

         2. Payment of Purchase Price. The purchase price for the Shares may be
paid by delivery to the Company of cash or a check at the time of execution of
this Agreement.

         3. Option to Repurchase Shares. In the event of a Termination the
Company shall, upon the date of such Termination, have an exclusive, irrevocable
option (the "Repurchase Option") for a period of ninety (90) days from such date
to repurchase from the Purchaser, at a purchase price determined as hereinafter
set forth (the "Share Repurchase Price"), all or any portion of the Shares held
by the Purchaser as of such date. The Repurchase Option shall be exercised by
the Company by written notice to Purchaser or his executor and, at the Company's
option, (i) by delivery to the Purchaser or his executor, with such notice, of a
check in the amount of the Share Repurchase Price, or (ii) in the event the
Purchaser is indebted to the Company, by cancellation by the Company of an
amount of such indebtedness equal to the Share Repurchase Price for the Shares
being repurchased or, (iii) by a combination of (i) and (ii) so that the
combined payment and cancellation of indebtedness equals such Share Repurchase
Price. Upon delivery of such notice and payment of the Share Repurchase Price in
any of the ways described above, the Company shall become the legal and
beneficial owner of the Shares being repurchased and all rights and interests
therein or related thereto, and the Company shall have the right to transfer to
its own name the number of Shares being


Exhibit A-1                            2
Restricted Stock Purchase Agreement


<PAGE>   3

repurchased by the Company, without further action by the Purchaser.

         The Share Repurchase Price shall be, in the case of Shares held by a
Purchase who is an Employee and who has not received a satisfactory sign off on
their ZLand 90 Day Review, the original price paid by the Purchaser, and in the
case of Shares held by any other Purchaser, the Fair Market Value of the Shares
as of the date of Termination as determined by the Administrator in the exercise
of its sole discretion. The Company shall notify the Purchaser of the price so
determined at the time it exercises its Repurchase Option. If a Purchaser who is
entitled to receive the Fair Market Value disputes the price as set by the
Administrator, he or she shall do so by delivery of written notice to the
Company within ten (10) days after being informed of the price. Within thirty
(30) days following receipt of such notice, the Administrator shall designate an
independent third party appraiser to determine the Fair Market Value of the
Shares, which determination shall be made as promptly as practicable and shall
be conclusive and binding upon the parties. All costs incurred in connection
with the hiring of such appraiser shall be borne equally by the parties. If the
Administrator is not notified of any such dispute within such ten (10) day
period, the determination of the Administrator as to the Post Release Share
Repurchase Price shall be final. Any time required to resolve a dispute shall be
added to the ninety (90) day period in which the Company may exercise its Post
Release Repurchase Option.

         4. Termination of Repurchase Options. The Company's Repurchase Options
shall both terminate immediately as to all Shares upon the occurrence of the
first to occur of the following events:

                  (1) the acquisition of the Company by another entity by means
         of the merger or consolidation of the Company with or into another
         corporation in which the stockholders of the Company own less than 50%
         of the voting securities of the surviving entity,

                  (2) the sale of all or substantially all of the assets of the
         Company, or

                  (3) the date of the first sale of Common Stock of the Company
         to the general public pursuant to an underwritten application or
         registration filed with and declared effective by the Securities and
         Exchange Commission under the Securities Act of 1933 (the "1933 Act")
         or upon a "designated offshore securities market" as defined in Rule
         902(b) of Regulation S.

         5. Restriction on Transfer. Except for transfer of the Shares to the
Company or its assignees contemplated by this Agreement, none of the Shares or
any beneficial interest therein shall be transferred, encumbered or otherwise
disposed of in any way until the release of such Shares from the Company's
repurchase option in accordance with the provisions of this Agreement, other
than by will or the laws of descent and distribution.


Exhibit A-1                            3
Restricted Stock Purchase Agreement

<PAGE>   4

         6. Legends.

                  (1) Purchaser understands and agrees that the Company shall
         cause the legends set forth below or legends substantially equivalent
         thereto, to be placed upon any certificate(s) evidencing ownership of
         the Shares, together with any other legends that may be required by the
         Company or by applicable state or federal securities laws:

                  THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED
                  UNDER THE SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE
                  OFFERED, SOLD OR OTHERWISE TRANSFERRED, PLEDGED OR
                  HYPOTHECATED UNLESS AND UNTIL REGISTERED UNDER THE ACT OR, IN
                  THE OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF THESE
                  SECURITIES, SUCH OFFER, SALE OR TRANSFER, PLEDGE OR
                  HYPOTHECATION IS IN COMPLIANCE THEREWITH.

                  THE SECURITIES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO
                  CERTAIN RESTRICTIONS ON TRANSFER AND A REPURCHASE OPTION HELD
                  BY THE ISSUER OR ITS ASSIGNEE(S) AS SET FORTH IN THE
                  RESTRICTED STOCK PURCHASE AGREEMENT BETWEEN THE ISSUER AND THE
                  ORIGINAL HOLDER OF THESE SHARES, A COPY OF WHICH MAY BE
                  OBTAINED AT THE PRINCIPAL OFFICE OF THE ISSUER. SUCH TRANSFER
                  RESTRICTIONS AND REPURCHASE OPTION ARE BINDING ON TRANSFEREES
                  OF THESE SHARES.

                  (2) Stop-Transfer Notices. Purchaser agrees that, in order to
         ensure compliance with the restrictions referred to herein, the Company
         may issue appropriate "stop transfer" instructions to its transfer
         agent, if any, and that, if the Company transfers its own securities,
         it may make appropriate notations to the same effect in its own
         records.

                  (3) Refusal to Transfer. The Company shall not be required (i)
         to transfer on its books any Shares that have been sold or otherwise
         transferred in violation of any of the provisions of this Agreement or
         (ii) to treat as owner of such Shares or to accord the right to vote or
         pay dividends to any purchaser or other transferee to whom such Shares
         shall have been so transferred.

         7. Adjustment for Stock Split. All references to the number of Shares
and the purchase price of the Shares in this Agreement shall be appropriately
adjusted to reflect any stock split, stock dividend or other change in the
Shares which may be made by the Company after the date of this Agreement.


Exhibit A-1                            4
Restricted Stock Purchase Agreement

<PAGE>   5

         8. Tax Consequences. The Purchaser has reviewed with the Purchaser's
own tax advisors the federal, state, local and foreign tax consequences of this
investment and the transactions contemplated by this Agreement. The Purchaser is
relying solely on such advisors and not on any statements or representations of
the Company or any of its agents. The Purchaser understands that the Purchaser
(and not the Company) shall be responsible for the Purchaser's own tax liability
that may arise as a result of this investment or the transactions contemplated
by this Agreement. The Purchaser understands that Section 83 of the Internal
Revenue Code of 1986, as amended (the "Code"), taxes as ordinary income the
difference between the purchase price for the Shares and the Fair Market Value
of the Shares as of the date any restrictions on the Shares lapse. In this
context, "restriction" includes the right of the Company to buy back the Shares
pursuant to its repurchase option. The Purchaser understands that the Purchaser
may elect to be taxed at the time the Shares are purchased rather than when and
as the Company's repurchase option expires by filing an election under Section
83(b) of the Code with the I.R.S. within thirty (30) days from the date of
purchase. The form for making this election is attached as Exhibit A-5 to the
Agreement.

                  THE PURCHASER ACKNOWLEDGES THAT IT IS THE PURCHASER'S SOLE
RESPONSIBILITY, AND NOT THE COMPANY'S, TO FILE TIMELY THE ELECTION UNDER SECTION
83(b), EVEN IF THE PURCHASER REQUESTS THE COMPANY OR ITS REPRESENTATIVES TO MAKE
THIS FILING ON THE PURCHASER'S BEHALF.

         9. General Provisions.

                  (1) This Agreement shall be governed by the laws of the State
         of California. This Agreement, subject to the terms and conditions of
         the Plan and the Notice of Grant, represents the entire agreement
         between the parties with respect to the purchase of Common Stock by the
         Purchaser. Subject to Section 14(c) of the Plan, in the event of a
         conflict between the terms and conditions of the Plan and the terms and
         conditions of this Agreement, the terms and conditions of the Plan
         shall prevail. Unless otherwise defined herein, the terms defined in
         the Plan shall have the same defined meanings in this Agreement.

                  (2) Any notice, demand or request required or permitted to be
         given by either the Company or the Purchaser pursuant to the terms of
         this Agreement shall be in writing and shall be deemed given when
         delivered personally or deposited in the United States mail, First
         Class with postage prepaid, and addressed to the parties at the
         addresses of the parties set forth at the end of this Agreement or such
         other address as a party may request by notifying the other in writing.
         Any notice to the Escrow Holder shall be sent to the Company's address
         with a copy to the other party not sending the notice.

                  (3) The rights and benefits of the Company under this
         Agreement shall be transferable to any one or more persons or entities,
         and all covenants and agreements hereunder shall inure to the benefit
         of, and be enforceable by, the Company's successors and assigns. The
         rights and obligations of the Purchaser under this Agreement may only
         be assigned with the prior written consent of the Company.

                  (4) Either party's failure to enforce any provision or
         provisions of this Agreement shall not in any way be construed as a
         waiver of any such provision or provisions, nor


Exhibit A-1                            5
Restricted Stock Purchase Agreement

<PAGE>   6

         prevent that party from thereafter enforcing each and every other
         provision of this Agreement. The rights granted both parties herein are
         cumulative and shall not constitute a waiver of either party's right to
         assert all other legal remedies available to it under the
         circumstances.

                  (5) The Purchaser agrees upon request to execute any further
         documents or instruments necessary or desirable to carry out the
         purposes or intent of this Agreement.

                  (6) THE PURCHASER FURTHER ACKNOWLEDGES AND AGREES THAT THIS
         AGREEMENT AND THE TRANSACTIONS CONTEMPLATED HEREUNDER DO NOT CONSTITUTE
         AN EXPRESS OR IMPLIED PROMISE OF CONTINUED ENGAGEMENT AS A SERVICE
         PROVIDER, FOR ANY PERIOD, OR AT ALL, AND SHALL NOT INTERFERE WITH THE
         PURCHASER'S RIGHT OR THE COMPANY'S RIGHT TO TERMINATE THE PURCHASER'S
         RELATIONSHIP AS A SERVICE PROVIDER AT ANY TIME, WITH OR WITHOUT CAUSE.

         By the Purchaser's signature below, the Purchaser represents that he or
she is familiar with the terms and provisions of the Plan, and hereby accepts
this Agreement subject to all of the terms and provisions thereof. The Purchaser
has reviewed the Plan and this Agreement in their entirety, has had an
opportunity to obtain the advice of counsel prior to executing this Agreement
and fully understands all provisions of this Agreement. The Purchaser agrees to
accept as binding, conclusive and final all decisions or interpretations of the
Administrator upon any questions arising under the Plan or this Agreement. The
Purchaser further agrees to notify the Company upon any change in the residence
indicated in the Notice of Grant.

PURCHASER                                  ZLAND.COM, INC.


- -------------------------------------      -------------------------------------
Signature
                                           By:      Joan Nagelkirk
                                           -------------------------------------

                                           Its:     Chief Financial Officer
- -------------------------------------      -------------------------------------
Print Name

Residential Address:                       Address:
                                           27081 Aliso Creek Road
                                           Aliso Viejo, CA 92656


Exhibit A-1                            6
Restricted Stock Purchase Agreement

<PAGE>   7

                                   EXHIBIT A-2
                                   -----------

                                CONSENT OF SPOUSE


         I, ________, spouse of ________, have read and approve the foregoing
Agreement. In consideration of the granting of the right to my spouse to
purchase shares of ZLand.com, Inc., as set forth in the Agreement, I hereby
appoint my spouse as my attorney-in-fact with respect to the exercise of any
rights under the Agreement and agree to be bound by the provisions of the
Agreement insofar as I may have any rights in said Agreement or any shares
issued pursuant thereto under the community property laws or similar laws
relating to marital property in effect in the state of our residence as of the
date of the signing of the foregoing Agreement.

Dated: _____________________________, ______



                                        ----------------------------------------


Exhibit A-2                            7
Consent of Spouse

<PAGE>   8

                                   EXHIBIT A-3
                                   -----------

                          ELECTION UNDER SECTION 83(b)
                      OF THE INTERNAL REVENUE CODE OF 1986

The undersigned taxpayer hereby elects, pursuant to Section 83(b) of the
Internal Revenue Code of 1986, to include in taxpayer's gross income for the
current taxable year the amount of any compensation taxable to taxpayer in
connection with his receipt of the property described below:

1.       The name, address, taxpayer identification number and taxable year of
         the undersigned are as follows:

         NAME:                              TAXPAYER:              SPOUSE:

         ADDRESS:

         IDENTIFICATION NO.:                TAXPAYER:              SPOUSE:

         TAXABLE YEAR: ______

2.       The property with respect to which the election is made is described as
         follows: _____ shares (the "Shares") of the Common Stock of ZLand, Inc.
         (the "Company").

3.       The date on which the property was transferred is:
         ____________________, ____.

4.       The property is subject to the following restrictions:

         The Shares may be repurchased by the Company, or its assignee, on
         certain events. This right lapses with regard to a portion of the
         Shares based on the continued performance of services by the taxpayer
         over time.

5.       The fair market value at the time of transfer, determined without
         regard to any restriction other than a restriction which by its terms
         will never lapse, of such property is:

6.       The amount (if any) paid for such property is:

The undersigned has submitted a copy of this statement to the person for whom
the services were performed in connection with the undersigned's receipt of the
above-described property. The transferee of such property is the person
performing the services in connection with the transfer of said property.

The undersigned understands that the foregoing election may not be revoked
except with the consent of the Commissioner.

Dated: ______________, ____                       ______________________________
                                                                      , Taxpayer

The undersigned spouse of taxpayer joins in this election.

Dated: ______________, ____                       ______________________________
                                                        Spouse of Taxpayer



Exhibit A-3                             8

<PAGE>   9

                                    EXHIBIT B

                       INVESTMENT REPRESENTATION STATEMENT

PURCHASER:   ______________________________

COMPANY:     ZLAND.COM, INC.

SECURITY:    COMMON STOCK

AMOUNT:      _____________________

DATE:        _____________________


         In connection with the purchase of the above-referenced securities (the
"Securities"), the undersigned Purchaser makes the following representations to
the Company:

         (a) Purchaser is aware of the Company's business affairs and financial
condition and has acquired sufficient information about the Company to reach an
informed and knowledgeable decision to acquire the Securities. Purchaser is
acquiring the Securities for investment for Purchaser's own account only and not
with a view to, or for resale in connection with, any "distribution" thereof
within the meaning of the Securities Act of 1933, as amended (the "Securities
Act").

         (b) Purchaser acknowledges and understands that the Securities
constitute "restricted securities" under the Securities Act and have not been
registered under the Securities Act in reliance upon a specific exemption
therefrom, which exemption depends upon, among other things, the bona fide
nature of Purchaser's investment intent as expressed herein. In this connection,
Purchaser understands that, in the view of the Securities and Exchange
Commission, the statutory basis for such exemption may be unavailable if
Purchaser's representation was predicated solely upon a present intention to
hold these Securities for the minimum capital gains period specified under tax
statutes, for a deferred sale, for or until an increase or decrease in the
market price of the Securities, or for a period of one year or any other fixed
period in the future. Purchaser further understands that the Securities must be
held indefinitely unless they are subsequently registered under the Securities
Act or an exemption from such registration is available. Purchaser further
acknowledges and understands that the Company is under no obligation to register
the Securities. Purchaser understands that the certificate evidencing the
Securities will be imprinted with a legend which prohibits the transfer of the
Securities unless they are registered or such registration is not required in
the opinion of counsel satisfactory to the Company and any other legend required
under applicable state securities laws.

         (c) Purchaser is familiar with the provisions of Rule 701 and Rule 144,
each promulgated under the Securities Act, which, in substance, permit limited
public resale of "restricted securities" acquired, directly or indirectly from
the issuer thereof, in a nonpublic offering subject to the satisfaction of
certain conditions. Rule 701 provides that if the issuer qualifies under Rule
701 at the


Exhibit B                              9

<PAGE>   10

time of the grant of the Option to the Purchaser, the exercise will be exempt
from registration under the Securities Act. In the event the Company becomes
subject to the reporting requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, as amended (the "Exchange Act"), ninety (90) days
thereafter (or such longer period as any market standoff agreement may require)
the Securities exempt under Rule 701 may be resold, subject to the satisfaction
of certain of the conditions specified by Rule 144, including: (1) the resale
being made through a broker in an unsolicited "broker's transaction" or in
transactions directly with a market maker (as said term is defined under the
Exchange Act); and, in the case of an affiliate, (2) the availability of certain
public information about the Company, (3) the amount of Securities being sold
during any three-month period not exceeding the limitations specified in Rule
144(e), and (4) the timely filing of a Form 144, if applicable.

         If the Company does not qualify under Rule 701 at the time of grant of
the Option, then the Securities may be resold in certain limited circumstances
subject to the provisions of Rule 144, which requires the resale to occur not
less than one year after the later of the date the Securities were sold by the
Company or the date the Securities were sold by an affiliate of the Company,
within the meaning of Rule 144; and, in the case of acquisition of the
Securities by an affiliate, or by a nonaffiliate who subsequently holds the
Securities less than two years, the satisfaction of the conditions set forth in
Sections (1), (2), (3) and (4) of the paragraph immediately above.

         (d) Purchaser further understands that in the event all of the
applicable requirements of Rule 701 or 144 are not satisfied, registration under
the Securities Act, compliance with Regulation A, or some other registration
exemption will be required; and that, notwithstanding the fact that Rules 144
and 701 are not exclusive, the Staff of the Securities and Exchange Commission
has expressed its opinion that persons proposing to sell private placement
securities other than in a registered offering and otherwise than pursuant to
Rules 144 or 701 will have a substantial burden of proof in establishing that an
exemption from registration is available for such offers or sales, and that such
persons and their respective brokers who participate in such transactions do so
at their own risk. Purchaser understands that no assurances can be given that
any such other registration exemption will be available in such event.

                                        Signature of Purchaser:



                                        ________________________________________

                                        Date:______________________


Exhibit B                              10

<PAGE>   1
                                                                    EXHIBIT 10.4


                            INDEMNIFICATION AGREEMENT


         THIS INDEMNIFICATION AGREEMENT ("Agreement") is made as of this 1st day
of December, 1999, by and between ZLand, Inc., a Delaware corporation
("Company"), and __________ ("Indemnitee").

                                    RECITALS

         A. The Indemnitee has been requested to serve as the _________________
of the Company and in such capacity render valuable services to the Company.

         B. The Company has investigated whether additional protective measures
are warranted to adequately protect its directors and officers against various
legal risks and potential liabilities to which such individuals are subject due
to their position with the Company and has concluded that additional protective
measures are warranted.

         C. In order to induce and encourage highly experienced and capable
persons such as the Indemnitee to continue to serve in important capacities, the
Board of Directors of the Company has determined, after due consideration, that
this Agreement is not only reasonable and prudent, but necessary to promote and
ensure the best interests of the Company and its stockholders.

         D. The Company's execution of this Agreement has been approved by the
Board of Directors of the Company.

         E. The Indemnitee has indicated to the Company that but for the
Company's agreement to enter into this Agreement, the Indemnitee would decline
to serve as the ______________________ of the Company.

         NOW, THEREFORE, as an inducement to the Indemnitee to serve as the (Job
Title) of the Company, the Company and the Indemnitee does hereby agree as
follows:

         1. DEFINITIONS. As used in this Agreement, the following terms shall
have the meanings set forth below:

            (1) "PROCEEDING" shall mean any threatened, pending or completed
action, suit or proceeding, whether brought in the name of the Company or
otherwise and whether of a civil, criminal, administrative or investigative
nature, by reason of the fact that Indemnitee is or was an officer and/or a
director of the Company, or is or was serving at the request of the Company as a
director, officer, employee or agent of another enterprise, whether or not he is
serving in such capacity at the time any liability or Expense is incurred for
which indemnification or advancement of Expenses (as defined in subparagraph (b)
below) is to be provided under this Agreement.

<PAGE>   2

            (2) "EXPENSES" means, all costs, charges and expenses incurred in
connection with a Proceeding, including, without limitation, attorneys' fees,
disbursements and retainers, accounting and witness fees, travel and deposition
costs, expenses of investigations, judicial or administrative proceedings or
appeals, and any expenses of establishing a right to indemnification pursuant to
this Agreement or otherwise, including reasonable compensation for time spent by
the Indemnitee in connection with the investigation, defense or appeal of a
Proceeding or action for indemnification for which he is not otherwise
compensated by the Company or any third party.

         2. AGREEMENT TO SERVE. The Indemnitee agrees to serve as
________________ of the Company at the will of the Company for so long as the
Indemnitee is duly elected or appointed or until such time as the Indemnitee
tenders a resignation in writing or is terminated as an officer or director by
the Company. Nothing in this Agreement shall be construed to create any right in
the Indemnitee to continued service with the Company or any subsidiary or
affiliate of the Company.

         3. INDEMNIFICATION IN THIRD PARTY ACTIONS. The Company shall indemnify
the Indemnitee in accordance with the provisions of this Section 3 if the
Indemnitee is a party to or threatened to be made a party to or is otherwise
involved in any Proceeding (other than a Proceeding by or in the right of the
Company to procure a judgment in its favor), by reason of the fact that either
Indemnitee is or was an officer and/or a director of the Company, or is or was
serving at the request of the Company as a director, officer, employee or agent
of another enterprise, against all Expenses, damages, judgments, amounts paid in
settlement, fines, penalties and ERISA excise taxes actually and reasonably
incurred by the Indemnitee in connection with the defense or settlement of such
Proceeding, to the fullest extent permitted by Delaware law, whether or not the
Indemnitee was the successful party in any such Proceeding; provided that any
settlement shall be approved in writing by the Company.

         4. INDEMNIFICATION IN PROCEEDINGS BY OR IN THE RIGHT OF THE COMPANY.
The Company shall indemnify the Indemnitee in accordance with the provisions of
this Section 4 if the Indemnitee is a party to or threatened to be made a party
to or is otherwise involved in any Proceeding by or in the right of the Company
to procure a judgment in its favor by reason of the fact that the Indemnitee is
or was an officer and/or a director of the Company, or is or was serving at the
request of the Company as a director, officer, employee or agent of another
enterprise, against all Expenses actually and reasonably incurred by the
Indemnitee in connection with the defense or settlement of such Proceeding, to
the fullest extent permitted by Delaware law, whether or not the Indemnitee is
the successful party in any such Proceeding. The Company shall further indemnify
the Indemnitee for any damages, judgments, amounts paid in settlement, fines,
penalties and ERISA excise taxes actually and reasonably incurred by the
Indemnitee in any such Proceeding described in the immediately preceding
sentence, provided either (i) the Proceeding is settled with the approval of a
court of competent jurisdiction, or (ii) indemnification of such amounts is
otherwise ordered by a court of competent jurisdiction in connection with such
Proceeding.


                                       2

<PAGE>   3

         5. CONCLUSIVE PRESUMPTION REGARDING STANDARD OF CONDUCT. The Indemnitee
shall be conclusively presumed to have met the relevant standards of conduct
required by Delaware law for indemnification pursuant to this Agreement, unless
a determination is made that the Indemnitee has not met such standards (i) by
the Board of Directors of the Company by a majority vote of a quorum thereof
consisting of directors who were not parties to such Proceeding, (ii) by the
stockholders of the Company by majority vote, or (iii) in a written opinion of
the Company's independent legal counsel. Further, the termination of any
Proceeding by judgment, order, settlement, conviction or upon a plea of nolo
contendere or its equivalent, shall not, of itself, rebut such presumption that
the Indemnitee met the relevant standards of conduct required for
indemnification pursuant to this Agreement.

         6. INDEMNIFICATION OF EXPENSES OF SUCCESSFUL PARTY. Notwithstanding any
other provision of this Agreement, to the extent that the Indemnitee has been
successful on the merits or otherwise in defense of any Proceeding or in defense
of any claim, issue or matter therein, the Indemnitee shall be indemnified
against all Expenses incurred in connection therewith to the fullest extent
permitted by Delaware law. For purposes of this paragraph, the Indemnitee will
be deemed to have been successful on the merits if the Proceeding is terminated
by settlement or is dismissed with prejudice.

         7. ADVANCES OF EXPENSES. The Expenses incurred by the Indemnitee in
connection with any Proceeding shall be paid promptly by the Company in advance
of the final disposition of the Proceeding at the written request of the
Indemnitee to the fullest extent permitted by Delaware law.

         8. PARTIAL INDEMNIFICATION. If the Indemnitee is entitled under any
provision of this Agreement to indemnification by the Company for some or a
portion of the Expenses, damages, judgments, amounts paid in settlement, fines,
penalties or ERISA excise taxes actually and reasonably incurred by the
Indemnitee in the investigation, defense, appeal or settlement of any Proceeding
but not, however, for the total amount thereof, the Company shall nevertheless
indemnify the Indemnitee for the portion of such Expenses, damages, judgments,
amounts paid in settlement, fines, penalties or ERISA excise taxes to which the
Indemnitee is entitled.

         9. INDEMNIFICATION PROCEDURE; DETERMINATION OF RIGHT TO
INDEMNIFICATION.

            (1) Promptly after receipt by the Indemnitee of notice of the
commencement of any Proceeding with respect to which the Indemnitee intends to
claim indemnification or advancement of Expenses pursuant to this Agreement, the
Indemnitee will notify the Company of the commencement thereof. The omission to
so notify the Company will not relieve the Company from any liability which it
may have to the Indemnitee under this Agreement or otherwise.

            (2) If a claim for indemnification or advancement of Expenses under
this Agreement is not paid by or on behalf of the Company within 30 days of
receipt of written notice thereof, the Indemnitee may at any time thereafter
bring suit in any court of competent jurisdiction


                                       3

<PAGE>   4

against the Company to enforce the right to indemnification or advancement of
Expenses provided by this Agreement. It shall be a defense to any such action
(other than an action brought to enforce a claim for Expenses incurred in
defending any Proceeding in advance of its final disposition where the required
undertaking, if any is required, has been tendered to the Company) that the
Indemnitee has failed to meet the standard of conduct that makes it permissible
under Delaware law for the Company to indemnify the Indemnitee for the amount
claimed. The burden of proving by clear and convincing evidence that
indemnification or advancement of Expenses is not appropriate shall be on the
Company. The failure of the directors or stockholders of the Company or
independent legal counsel to have made a determination prior to the commencement
of such Proceeding that indemnification or advancement of Expenses are proper in
the circumstances because the Indemnitee has met the applicable standard of
conduct shall not be a defense to the action or create a presumption that the
Indemnitee has not met the applicable standard of conduct.

            (3) The Indemnitee's Expenses incurred in connection with any action
concerning the Indemnitee's right to indemnification or advancement of Expenses
in whole or in part pursuant to this Agreement shall also be indemnified in
accordance with the terms of this Agreement by the Company regardless of the
outcome of such action, unless a court of competent jurisdiction determines that
each of the material claims made by the Indemnitee in such action was not made
in good faith or was frivolous.

            (4) With respect to any Proceeding for which indemnification is
requested by the Indemnitee, the Company will be entitled to participate therein
at its own expense and, except as otherwise provided below, to the extent that
it may wish, the Company may assume the defense thereof, with counsel
satisfactory to the Indemnitee. After notice from the Company to the Indemnitee
of its election to assume the defense of a Proceeding, the Company will not be
liable to the Indemnitee under this Agreement for any Expenses subsequently
incurred by the Indemnitee in connection with the defense thereof, other than
reasonable costs of investigation or as otherwise provided below. The Company
shall not settle any Proceeding in any manner which would impose any penalty or
limitation on the Indemnitee without the Indemnitee's prior written consent. The
Indemnitee shall have the right to employ counsel in any such Proceeding, but
the Expenses of such counsel incurred after notice from the Company of its
assumption of the defense thereof and the Indemnitee's approval of the Company's
counsel shall be at the expense of the Indemnitee, unless (i) the employment of
counsel by the Indemnitee has been authorized by the Company, (ii) the
Indemnitee shall have reasonably concluded that there may be a conflict of
interest between the Company and the Indemnitee in the conduct of the defense of
a Proceeding, or (iii) the Company shall not in fact have employed counsel to
assume the defense of a Proceeding, in each of which cases the Expenses of the
Indemnitee's counsel shall be at the expense of the Company. Notwithstanding the
foregoing, the Company shall not be entitled to assume the defense of any
Proceeding brought by or on behalf of the Company or as to which the Indemnitee
has concluded that there may be a conflict of interest between the Company and
the Indemnitee.

        10. RETROACTIVE EFFECT. Notwithstanding anything to the contrary
contained in this Agreement, the Company's obligation to indemnify the
Indemnitee and advance Expenses to the


                                       4

<PAGE>   5

Indemnitee shall be deemed to be in effect since the date that the Indemnitee
first commenced serving in any of the capacities covered by this Agreement.

        11. LIMITATIONS ON INDEMNIFICATION. No payments pursuant to this
Agreement shall be made by the Company:

            (1) to indemnify or advance Expenses to the Indemnitee with respect
to actions initiated or brought voluntarily by the Indemnitee and not by way of
defense, except with respect to actions brought to establish or enforce a right
to indemnification or advancement of Expenses under this Agreement or any other
statute or law or otherwise as required under Delaware law, but such
indemnification or advancement of Expenses may be provided by the Company in
specific cases if approved by the Board of Directors by a majority vote of a
quorum thereof consisting of directors who are not parties to such action;

            (2) to indemnify the Indemnitee for any Expenses, damages,
judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes
for which payment is actually made to the Indemnitee under a valid and
collectible insurance policy, except in respect of any excess beyond the amount
paid under such insurance;

            (3) to indemnify the Indemnitee for any Expenses, damages,
judgments, amounts paid in settlement, fines, penalties or ERISA excise taxes
for which the Indemnitee has been or is in fact indemnified by the Company or
any other party otherwise than pursuant to this Agreement;

            (4) to indemnify the Indemnitee for any Expenses, damages,
judgments, fines or penalties sustained in any Proceeding for an accounting of
profits made from the purchase or sale by the Indemnitee of securities of the
Company pursuant to the provisions of Section 16(b) of the Securities Exchange
Act of 1934, as amended, and the rules and regulations promulgated thereunder or
similar provisions of any federal, state or local statutory law; or

            (5) if a court of competent jurisdiction shall enter a final order,
decree or judgment to the effect that such indemnification or advancement of
Expenses hereunder is unlawful under the circumstances.

        12. MAINTENANCE OF D&O INSURANCE.

            (1) The Company hereby agrees to maintain in full force and effect,
at its sole cost and expense, directors' and officers' liability insurance ("D&O
Insurance") by an insurer, in an amount and with a deductible reasonably
acceptable to the Indemnitee, covering the period during which the Indemnitee is
serving in any one or more of the capacities covered by this Agreement and for
so long thereafter as the Indemnitee is subject to any possible claim or
threatened, pending or completed Proceeding by reason of the fact that the
Indemnitee is serving in any of the capacities covered by this Agreement.


                                       5

<PAGE>   6

            (2) In all policies of D&O Insurance to be maintained pursuant to
Paragraph 12(a) above, the Indemnitee shall be named as insureds in such a
manner as to provide the Indemnitee with the greatest rights and benefits
available under such policy.

        13. INDEMNIFICATION HEREUNDER NOT EXCLUSIVE. The indemnification and
advancement of Expenses provided by this Agreement shall not be deemed to limit
or preclude any other rights to which the Indemnitee may be entitled under the
Company's Certificate of Incorporation, the Company's Bylaws, any agreement, any
vote of stockholders or disinterested directors of the Company, Delaware law, or
otherwise.

        14. SUCCESSORS AND ASSIGNS. This Agreement shall be binding upon, and
shall inure to the benefit of (i) the Indemnitee and his heirs, devisees,
legatees, personal representatives, executors, administrators and assigns and
(ii) the Company and its successors and assigns, including any transferee of all
or substantially all of the Company's assets and any successor or assign of the
Company by merger or by operation of law.

        15. SEVERABILITY. Each provision of this Agreement is a separate and
distinct agreement and independent of the other, so that if any provision hereof
shall be held to be invalid or unenforceable for any reason, such invalidity or
unenforceability shall not affect the validity or enforceable of the other
provisions hereof. To the extent required, any provision of this Agreement may
be modified by a court of competent jurisdiction to preserve its validity and to
provide the Indemnitee with the broadest possible indemnification and
advancement of Expenses permitted under Delaware law. If this Agreement or any
portion thereof is invalidated on any ground by any court of competent
jurisdiction, then the Company shall nevertheless indemnify Indemnitee as to
Expenses, damages, judgments, amounts paid in settlement, fines, penalties and
ERISA excise taxes with respect to any Proceeding to the full extent permitted
by any applicable portion of this Agreement that shall not have been invalidated
or by any applicable provision of Delaware law or the law of any other
applicable jurisdiction.

        16. HEADINGS. The headings used herein are for convenience only and
shall not be used in construing or interpreting any provision of the Agreement.

        17. GOVERNING LAW. This Agreement shall be governed by and construed in
accordance with the laws of the State of Delaware.

        18. AMENDMENTS AND WAIVERS. No amendment, waiver, modification,
termination or cancellation of this Agreement shall be effective unless in
writing and signed by the party against whom enforcement is sought. The
indemnification rights afforded to the Indemnitee hereby are contract rights and
may not be diminished, eliminated or otherwise affected by amendments to the
Company's Certificate of Incorporation, Bylaws or agreements, including any
directors' and officers' liability insurance policies, whether the alleged
actions or conduct giving rise to indemnification hereunder arose before or
after any such amendment. No waiver of any provision of this Agreement shall be
deemed or shall constitute a waiver of any other provision hereof, whether or
not similar, nor shall any waiver constitute a continuing waiver.


                                       6


<PAGE>   7

        19. COUNTERPARTS. This Agreement may be executed in one or more
counterparts, all of which shall be considered one and the same agreement and
shall become effective when one or more counterparts have been signed by each
party and delivered to the other.

        20. NOTICES. All notices and communications shall be in writing and
shall be deemed duly given on the date of delivery if personally delivered or
the date of receipt of refusal indicated on the return receipt if sent by first
class mail, postage prepaid, registered or certified, return receipt requested,
to the following addresses, unless notice of a change of address is duly given
by one party to the other, in which case notices shall be sent to such changed
address:

        If to the Company:

             ZLand, Inc.
             27081 Aliso Creek Road
             Aliso Viejo, California 92656
             Attn: Chairman

        If to Indemnitee:

             -------------------------------
             -------------------------------
             -------------------------------
             -------------------------------


        21. SUBROGATION. In the event of any payment under this Agreement to or
on behalf of the Indemnitee, the Company shall be subrogated to the extent of
such payment to all of the rights of recovery of the Indemnitee against any
person, firm, corporation or other entity (other than the Company) and the
Indemnitee shall execute all papers requested by the Company and shall do any
and all things that may be necessary or desirable to secure such rights for the
Company, including the execution of such documents necessary or desirable to
enable the Company to effectively bring suit to enforce such rights.

        22. SUBJECT MATTER AND PARTIES. The intended purpose of this Agreement
is to provide for indemnification and advancement of Expenses, and this
Agreement is not intended to affect any other aspect of any relationship between
or among the Indemnitee and the Company and is not intended to and shall not
create any rights in any person as a third party beneficiary hereunder.

        IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date first above written.


        "Indemnitee"
                                   ----------------------------------------



                                       7
<PAGE>   8
        "Company"                  ZLand, Inc., a Delaware corporation


                                   By:
                                       ------------------------------------
                                       John W. Veenstra, Chairman and CEO


                                       8

<PAGE>   1
                                                                    EXHIBIT 10.5

                         DEFERRED COMPENSATION AGREEMENT


       This is a Deferred Compensation Agreement effective December 27, 1999, by
ZLAND INC., a Delaware Corporation, (hereinafter "the Company" or "ZLAND") and
JOHN VEENSTRA (hereinafter "the Employee" or "VEENSTRA"). The Company and
VEENSTRA are sometimes referred to as the Parties.

                                   WITNESSETH:

WHEREAS the Employee is a valued employee of the Company, and

WHEREAS the Parties wish to create a Deferred Compensation Agreement,

NOW, THEREFORE, in consideration of the following mutual agreements, the Parties
agree as follows:

       1.     In consideration of services to be rendered to the Company by
Employee and subject to the terms and conditions of this Agreement, the Company
shall pay to Employee $120,000 as deferred compensation for calendar year 2000.
Such deferred compensation shall be attributable to the months of July, 2000
through December, 2000 at the rate of $20,000 per month.

       2.     The Company has established a Trust to receive, hold, administer
and distribute the deferred compensation of Employee, the JOHN VEENSTRA 1999
TRUST dated March 17, 1999 (hereinafter called the "Trust"), and the Company
shall contribute to the Trust the deferred compensation funds that shall be held
by the Trustee, subject to the claims of Company's creditors in the event of
Company's Insolvency, as defined in the Trust, until paid to the Employee in
such manner and at such times as specified in the Trust.

              a.     It is the intention of the Parties that the Trust shall
constitute an unfunded arrangement in accordance with Rev. Proc. 92-64 and shall
not affect the status of this Agreement as an unfunded plan maintained for the
purpose of providing deferred compensation for a select group of management or
highly compensated employees for purposes of Title I of the Employee Retirement
Income Security Act of 1974.

              b.     The parties acknowledge that the Trust is currently
revocable by the Company; it shall become irrevocable upon a Change of Status,
as defined in the Trust; the Trust is intended to be a grantor trust, of which
the Company is the Grantor or



<PAGE>   2

Trustor, within the meaning of subpart E, part I, subchapter J, chapter 1,
subtitle A of the Internal Revenue Code of 1986, as amended, and shall be
construed accordingly.

       3.     The Company shall transfer to the Trust the funds required to
satisfy the Company's obligation to pay the deferred compensation to the
Employee as provided below. After the assets have been transferred to the
Trustee, title to such funds shall be fully vested in the Trustee. The Employee
and his designated beneficiary shall not have any proprietary interest
whatsoever in any specific assets of the Company or the Trust. Any such funds so
transferred may be kept in cash or invested and reinvested in mutual funds,
stocks, bonds, securities or any other assets as may be selected by the Trustee
in its discretion. In the exercise of the foregoing discretionary investment
powers, the Trustee may engage investment counsel and, if it so desires, may
delegate to such counsel full or limited authority to select the assets in which
the funds are to be invested.

              a.     From the date such funds are transferred, the Employee
agrees on behalf of himself and his designated beneficiary to assume all risk in
connection with any decrease in value of the funds which are invested or which
continue to be invested in accordance with the provisions of this Agreement.

              b.     Upon a Change of Status, as defined in the Trust to include
a change of ownership of the Company, a change of Trustee, or if Employee is no
longer an employee of the Company, the Trust shall become irrevocable; if the
Company has not transferred the funds to the Trust, the Company shall, as soon
as possible, but in no event longer than 10 days following the Change of Status,
make an irrevocable contribution to the Trust in an amount that is sufficient to
pay the Employee the benefits to which the Employee would have been entitled
pursuant to the terms of this Agreement as if the deferred compensation amount
had been contributed on the regular dates of payment following the effective
date of this Agreement, and earned interest at the prime rate published by the
Bank of America from time to time.

       4.     The deferred compensation to be paid to Employee from the Trust
pursuant to this Agreement shall be paid over five years, commencing June 30,
2002, and otherwise comply with terms of the Trust Payment Schedule. If there is
a Change of Status, the Trust shall commence the payment of the income of the
Trust currently, not less frequently than annually.

       5.     If the Employee's employment is terminated for any reason,
including death, disability, voluntary termination, involuntary termination, or
retirement, the Trust shall become irrevocable and the payments provided for in
this Agreement shall be made to the Employee, his estate, his designated
beneficiary or to the estate of such designated beneficiary in accordance with
the Trust Payment Schedule.

<PAGE>   3

       6.     The right of the Employee or any other person to the payment of
deferred

compensation or other benefits under this Agreement shall not be assigned,
transferred, pledged or encumbered except by will or by the laws of descent and
distribution.

       7.     Nothing contained herein shall be construed as conferring upon the
Employee the right to continue in the employ of the Company as an executive or
in any other capacity.

       8.     Any deferred compensation payable under this Agreement shall not
be deemed salary or other compensation to the Employee in 2000 for the purpose
of computing benefits to which he may be entitled under any pension plan or
other arrangement of the Company for the benefit of its employees.

       9.     The Trustee of the Trust shall have full power and authority to
interpret, construe, and administer this Agreement and the Trustee's reasonable
interpretations and construction thereof, and actions thereunder, including any
valuation of the deferred compensation account, or the amount or identity of the
recipient of the payment to be made therefrom, shall be binding and conclusive
on all persons for all purposes. No member of the Company shall be liable to any
person for any action taken or omitted in connection with the interpretation and
administration of this Agreement unless attributable to his/her own willful
misconduct or lack of good faith.

       10.    This Agreement shall be binding upon and inure to the benefit of
the Company, its successors and assigns, and the Employee and his heirs,
executors, administrators, and legal representatives. This Agreement shall be
construed in accordance with and governed by the law of the State of California.

              In WITNESS WHEREOF, the Corporation has caused this Agreement to
be executed by its duly authorized officers and Employee has executed this
Agreement as of the date first above written.

ZLAND CORPORATION,
a Delaware Corporation                    Attest:


By: /s/ GLENN E. ABOOD                    /s/ GREGG AMBER
    --------------------------------      -------------------------------------
     GLENN E. ABOOD, President             Gregg Amber, Secretary



/s/ JOHN W. VEENSTRA
- -----------------------------------
John W. Veenstra, Employee

<PAGE>   1
                                                                    EXHIBIT 10.6


                     ***************************************

                                      Lease

                             PACIFIC CORPORATE PLAZA
                             27081 ALISO CREEK ROAD

                     ***************************************

                                     Between

                                   ZLAND,INC.
                                    (Tenant)

                                       and

                         CARRAMERICA REALTY CORPORATION
                                   (Landlord)


<PAGE>   2

                                      LEASE

       THIS LEASE (the "Lease") is made as of February 26, 1999 between
CARRAMERICA REALTY CORPORATION, a Maryland corporation (the "Landlord") and the
Tenant as named in the Schedule below. The term "Project" means the buildings)
(collectively, the "Building") known as "Pacific Corporate Plaza" and the land
(the "Land") located at Aliso-Creek Road, Aliso Viejo, California. "Premises"
means that part of the Project leased to Tenant described in the Schedule and
outlined on Appendix A.

       The following schedule (the "Schedule") is an integral part of this
Lease. Terms defined in this Schedule shall have the same meaning throughout the
Lease.

                                    SCHEDULE

        1.      TENANT: Zland, Inc., a California corporation
        2.      PREMISES: The Phase A Premises, Phase B Premises and Phase C
                Premises located in "Building 3" of the Project at 27081 Aliso
                Creek Road.
                PHASE A PREMISES: Approximately 19,693 gross rentable square
                feet located on the second floor of "Building 3" of the Project.
                PHASE B PREMISES: Approximately 10,185 gross rentable square
                feet located on the first floor of "Building 3" of the Project
                and depicted on Appendix A attached hereto.
                PHASE C PREMISES: Approximately 10,185 gross rentable square
                feet located on the first floor of "Building 3" of the Project
                and depicted on Appendix A attached hereto.
        3.      RENTABLE SQUARE FEET OF THE PREMISES: Approximately 40,063 gross
                rentable square feet ("Rentable Area") for the entire Premises.
        4.      TENANT'S PROPORTIONATE SHARE: From the Commencement Date to the
                day immediately preceding the Phase B Commencement Date, 49% of
                the Building and 16% of the Project. From the Phase B
                Commencement Date to the day immediately preceding the Phase C
                Commencement Date, 75% of the Building and 24% of the Project.
                From after the Phase C Commencement Date, 100% of the Building
                and 32% of the Project (based upon a total of 40,063 gross
                rentable square feet in the Building, 126,800 gross rentable
                square feet in the Project, 19,693 gross rentable square feet in
                the Phase A Premises, 10,185 gross rentable square feet in the
                Phase B Premises and 10,185 Gross rentable square feet in the
                Phase C Premises).
        5.      SECURITY DEPOSIT: $149,666 upon the execution and delivery of
                this Lease, with such amount adjusted as provided in Section 20.
        6.      TENANT'S REAL ESTATE BROKER FOR THIS LEASE: Lee & Associates
        7.      LANDLORD'S REAL ESTATE BROKER FOR THIS LEASE: Lee & Associates
        8.      TENANT IMPROVEMENTS, IF ANY: See the Tenant Improvement
                Agreement attached hereto as Appendix C
        9.      COMMENCEMENT DATE: For each Phase of the Premises, the later of
                the Estimated Commencement Date for such Phase or the Completion
                Date (as defined in Appendix C for such Phase (and until the
                Commencement Date occurs for each Phase of the Premises, such
                Phase shall not constitute a portion of the "Premises" for
                the purposes


<PAGE>   3


                of this Lease). Landlord and Tenant shall execute a Commencement
                Date Confirmation substantially in the form of Appendix E
                promptly following the Commencement Date for each Phase. The
                Commencement Date for this Lease shall be the Commencement Date
                for the Phase A Premises.
        10.     TERMINATION DATE/TERM: Five (5) years after the Commencement
                Date for the Phase C Premises, or if the Commencement Date for
                the Phase C Premises is not the first day of a month, then after
                the first day of the following month.
        11.     BASE RENT:

<TABLE>
<CAPTION>
        Period                       Annual Base Rent      Monthly Base Rent
- ----------------------------         ----------------      -----------------
<S>                                  <C>                   <C>
Lease Year 1; before Phase B
Commencement Date                       $319,026.60            $ 26,585.55

Lease Year 1; after Phase B
Commencement Date and before
Phase C Commencement Date               $484,023.60            $ 40,335.30

Lease Year 1; after Phase C
Commencement Date                       $649,004.40            $ 54,083.70

Lease Year 2                            $674,964.58            $ 56,247.05

Lease Year 3                            $701,963.16            $ 58,496.93

Lease Year 4                            $730,041.69            $ 60,836.81

Lease Year 5                            $759,243.36            $ 63,270.28

Remaining Initial Term after
Lease Year 5                            $789,613.09            $ 65,801.09
</TABLE>

        12.     SOLE PERMITTED USE: General office purposes; however, in no
                event in violation of any Governmental Requirements (as
                hereinafter defined) or any provision of the Rules and
                Regulations attached as Appendix B hereto.

        13.     ESTIMATED COMMENCEMENT DATE: For the Phase A Premises, June 1,
                1999; for the Phase B Premises, September 1, 1999; and for the
                Phase C Premises, December 1, 1999.




                                       2
<PAGE>   4


                                      Lease

<TABLE>
<CAPTION>
                                                                                       Page
                                                                                       ----
<S>     <C>                                                                            <C>
1       LEASE AGREEMENT................................................................  3

2.      RENT...........................................................................  3
        A.     Types of Rent...........................................................  3
               (1)    Base Rent........................................................  3
               (2)    Operating Cost Share Rent........................................  3
               (3)    Tax Share Rent...................................................  3
               (4)    [Intentionally Omitted.].........................................  3
               (5)    Additional Rent..................................................  3
               (6)    Rent.............................................................  4
        B.     Payment of Operating Cost Share Rent and Tax Share Rent.................  4
               (1)    Payment of Estimated Operating Cost Share Rent
                      and Tax Share Rent...............................................  4
               (2)    Correction of Operating Cost Share Rent..........................  4
               (3)    Correction of Tax Share Rent.....................................  5
        C.     Definitions.............................................................  5
               (1)    Included Operating Costs.........................................  5
               (2)    Excluded Operating Costs.........................................  6
               (3)    Taxes............................................................  6
               (4)    Lease Year.......................................................  7
               (5)    Fiscal Year......................................................  7
        D.     Computation of Base Rent and Rent Adjustments...........................  7
               (1)   Prorations........................................................  7
               (2)   Default Interest..................................................  7
               (3)   Rent Adjustments..................................................  8
               (4)   Books and Records.................................................  8
               (5)   Miscellaneous.....................................................  8

3.      PREPARATION AND CONDITION OF PREMISES; POSSESSION AND
        SURRENDER OF PREMISES..........................................................  8
        A.     Condition of Premises...................................................  8
        B.     Tenant's Possession.....................................................  9
        C.     Maintenance.............................................................  9

4.      PROJECT SERVICES...............................................................  9
        A.     Heating and Air Conditioning............................................  9
        B.     Elevators...............................................................  9
        C.     Electricity.............................................................  9
        D.     Water...................................................................  10
        E.     Janitorial Service .....................................................  10
        F.     Interruption of Services................................................  10
</TABLE>


                                       i
<PAGE>   5

<TABLE>
<CAPTION>
                                                                                        Page
                                                                                        ----
<S>   <C>                                                                               <C>
12.   TENANT'S DEFAULT ................................................................  19
        A.    Rent Default ............................................................  19
        B.    Assignment/Sublease or Hazardous Substances Default......................  19
        C.    Other Performance Default................................................  19
        D.    Credit Default...........................................................  20
        E.    Vacation or Abandonment Default..........................................  20

13.   LANDLORD REMEDIES................................................................  20
        A.    Termination of Lease or Possession ......................................  20
        B.    Lease Termination Damages................................................  20
        C.    Continuation of Lease....................................................  21
        D.    Possession Termination Damages...........................................  21
        E.    Landlord's Remedies Cumulative...........................................  21
        F.    WAIVER OF TRIAL BY JURY..................................................  22
        G.    Litigation Costs.........................................................  22
        H.    Additional Phases........................................................  22

14.   SURRENDER........................................................................  23

15.   HOLDOVER.........................................................................  23

16.   SUBORDINATION TO GROUND LEASES AND MORTGAGES.....................................  23
        A.     Subordination...........................................................  23
        B.     Termination of Ground Lease or Foreclosure of Mortgage..................  23
        C.     Security Deposit........................................................  23
        D.     Notice and Right to Cure................................................  24
        E.     Definitions.............................................................  24

17.   ASSIGNMENT AND SUBLEASE .........................................................  24
        A.     In General .............................................................  24
        B.     Landlord's Consent .....................................................  24
        C.     Procedure ..............................................................  25
        D.     Change of Management or Ownership ......................................  25
        E.     Excess Payments ........................................................  25
        F.     Recapture ..............................................................  25
18.   CONVEYANCE BY LANDLORD ..........................................................  26
19.   ESTOPPEL CERTIFICATE ............................................................  26
20.   SECURITY DEPOSIT ................................................................  26
</TABLE>

                                       iii


<PAGE>   6

<TABLE>
<CAPTION>
                                                                                        Page
                                                                                        ----
<S>   <C>                                                                               <C>
21.   FORCE MAJEURE....................................................................  29

22.   TENANT'S PERSONAL PROPERTY AND FIXTURES..........................................  29

23    NOTICES..........................................................................  29
        A.     Landlord................................................................  29
        B.     Tenant..................................................................  30

24.   QUIET POSSESSION.................................................................  30

25.   REAL ESTATE BROKER...............................................................  30

26.   MISCELLANEOUS....................................................................  30
        A.     Successors and Assigns..................................................  30
        B.     Date Payments Are Due...................................................  30
        C.     Meaning of "Landlord", "Re-Entry, "including" and "Affiliate" ..........  30
        D.     Time of the Essence....................................................   31
        E.     No Option...............................................................  31
        F.     Severability............................................................  31
        G.     Governing Law...........................................................  31
        H.     Lease Modification......................................................  31
        I.     No Oral Modification....................................................  31
        J.     Landlord's Right to Cure................................................  31
        K.     Captions................................................................  31
        L.     Authority...............................................................  31
        M.     Landlord's Enforcement of Remedies......................................  31
        N.     Entire Agreement........................................................  31
        0.     Landlord's Title........................................................  32
        P.     Light and Air Rights....................................................  32
        Q.     Singular and Plural.....................................................  32
        R.     No Recording by Tenant..................................................  32
        S.     Exclusivity.............................................................  32
        T.     No Construction Against Drafting Party..................................  32
        U.     Survival................................................................  32
        V.     Rent Not Based on Income................................................  32
        W.     Building Manager and Service Providers..................................  32
        X.     Late Charge and Interest on Late Payments...............................  32

27.   UNRELATED BUSINESS INCOME........................................................  33
28.   HAZARDOUS SUBSTANCES.............................................................  33
29.   EXCULPATION......................................................................  35
</TABLE>



                                       iv

<PAGE>   7

<TABLE>
<CAPTION>
                                                                                        Page
                                                                                        ----
<S>   <C>                                                                               <C>
30.   SIGNAGE..........................................................................  36
31.   EXTENSION OPTION.................................................................  36
32.   RIGHT OF FIRST REFUSAL...........................................................  38
</TABLE>

APPENDIX A - PLAN OF THE PREMISES
APPENDIX B - RULES AND REGULATIONS
APPENDIX C - TENANT IMPROVEMENT AGREEMENT
APPENDIX D - MORTGAGES CURRENTLY AFFECTING THE PROJECT
APPENDIX E - COMMENCEMENT DATE CONFIRMATION
APPENDIX F - JANITORIAL SERVICES


                                       v

<PAGE>   8

        1. LEASE AGREEMENT. On the terms stated in this Lease, Landlord leases
the Premises to Tenant, and Tenant leases the Premises from Landlord, for the
Term beginning on the Commencement Date and ending on the Termination Date
unless extended or sooner terminated pursuant to this Lease.

        2. RENT.

        A. Types of Rent. Tenant shall pay the following Rent in the form of a
check to Landlord at the following address:

               CarrAmerica Realty Corporation
               t/a Pacific Corporate Plaza
               P.O. Box [To be provided by written notice from Landlord]
               Atlanta, GA 30384-0566

or by wire transfer as follows:

               NationsBank, N.A. (South)
               ABA Number 061-000-052
               Account Number [To be provided by written notice from Landlord]

or in such other manner as Landlord may notify Tenant:

                (1) Base Rent in monthly installments, without deduction or
        offset, in advance, the first monthly installment payable concurrently
        with the execution of this Lease and thereafter on or before the first
        day of each month of the Term in the amount set forth on the Schedule.

                (2) Operating Cost Share Rent in an amount equal to the Tenant's
        Proportionate Share of the Operating Costs for the applicable fiscal
        year of the Lease, paid monthly in advance in an estimated amount.
        Definitions of Operating Costs and Tenant's Proportionate Share, and the
        method for billing and payment of Operating Cost Share Rent are set
        forth in Sections 2B, 2C and 2D.

                (3) Tax Share Rent in an amount equal to the Tenant's
        Proportionate Share of the Taxes for the applicable fiscal year of this
        Lease, paid monthly in advance in an estimated amount. A definition of
        Taxes and the method for billing and payment of Tax Share Rent are set
        forth in Sections 2B, 2C and 2D.

                (4) [Intentionally Omitted.]

                (5) Additional Rent in the amount of all costs, expenses,
        liabilities, and amounts which Tenant is required to pay under this
        Lease, excluding Base Rent,



                                       3

<PAGE>   9

Operating Cost Share Rent and Tax Share Rent, but including any interest for
late payment of any item of Rent.

        (6) Rent as used in this Lease means Base Rent, Operating Cost Share
Rent, Tax Share Rent and Additional Rent. Tenant's agreement to pay Rent is an
independent covenant, with no right of setoff, deduction or counterclaim of any
kind. All Rent shall be paid absolutely net to Landlord.

B. Payment of Operating Cost Share Rent and Tax Share Rent.

        (1) Payment of Estimated Operating Cost Share Rent and Tax Share Rent.
Landlord shall estimate the Operating Costs and Taxes of the Project by April 1
of each fiscal year, or as soon as reasonably possible thereafter. Landlord may
revise these estimates whenever it obtains more accurate information, such as
the final real estate tax assessment or tax rate for the Project.

        Within ten (10) days after receiving the original or revised estimate
from Landlord setting forth an estimate of Operating Costs for a particular
fiscal year, Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's
Proportionate Share of the estimated Operating Costs, multiplied by the number
of months that have elapsed in the applicable fiscal year to the date of such
payment including the current month, minus payments previously made by Tenant
for the months elapsed. On the first day of each month thereafter, Tenant shall
pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share of this
estimate, until a new estimate becomes applicable.

        Within ten (10) days after receiving the original or revised estimate
from Landlord setting forth an estimate of Taxes for a particular fiscal year,
Tenant shall pay Landlord one-twelfth (1/12th) of Tenant's Proportionate Share
of the estimated Taxes, multiplied by the number of months that have elapsed in
the applicable fiscal year to the date of such payment including the current
month, minus payments previously made by Tenant for the months elapsed. On the
first day of each month thereafter, Tenant shall pay Landlord one-twelfth
(1/12th) of Tenant's Proportionate Share of this estimate, until a new estimate
becomes applicable.

        (2) Correction of Operating Cost Share Rent. Landlord shall deliver to
Tenant a report for the previous fiscal year (the "Operating Cost Report") by
May 15 of each year, or as soon as reasonably possible thereafter, setting forth
(a) the actual Operating Costs incurred, (b) the amount of Operating Cost Share
Rent due from Tenant, and (c) the amount of Operating Cost Share Rent paid by
Tenant. Within twenty (20) days after such delivery, Tenant shall pay to
Landlord the amount due minus the amount paid. If the amount paid exceeds the
amount due, Landlord shall apply the excess to Tenant's payments of Operating
Cost Share Rent next coming due.


                                        4


<PAGE>   10

                (3) Correction of Tax Share Rent. Landlord shall deliver to
        Tenant a report for the previous fiscal year (the "Tax Report") by May
        15 of each year, or as soon as reasonably possible thereafter, setting
        forth (a) the actual Taxes, (b) the amount of Tax Share Rent due from
        Tenant, and (c) the amount of Tax Share Rent paid by Tenant. Within
        twenty (20) days after such delivery, Tenant shall pay to Landlord the
        amount due from Tenant minus the amount paid by Tenant. If the amount
        paid exceeds the amount due, Landlord shall apply any excess as a credit
        against Tenant's payments of Tax Share Rent next coming due.

        C. Definitions.

                (1) Included Operating Costs. "Common Areas" means all areas and
        facilities outside the Building and within the exterior boundary line of
        the Project that are provided and designated by Landlord from time to
        time for the general non-exclusive use of Landlord, Tenant and other
        tenants of the Project and their respective employees, suppliers,
        shippers, customers and invitees, including, without limitation, parking
        areas, loading and unloading areas, trash areas, roadways, sidewalks,
        walkways, parkways, ramps, driveways, landscaped areas and decorative
        walls. "Operating Costs" means any expenses, costs and disbursements of
        any kind other than Taxes, paid or incurred by Landlord in connection
        with the management, maintenance, operation, insurance, repair and other
        related activities in connection with any part of the Project and of the
        personal property, fixtures, machinery, equipment, systems and apparatus
        used in connection therewith, including the cost of providing those
        services required to be furnished by Landlord under this Lease.
        Operating Costs shall also include the costs of any capital improvements
        which are intended to reduce Operating Costs or improve safety, and
        those made to keep the Project in compliance with governmental
        requirements applicable from time to time (collectively, "Included
        Capital Items"); provided, that the costs of any Included Capital Item
        shall be amortized by Landlord, together with an amount equal to
        interest at ten percent (10%) per annum, over the estimated useful life
        of such item and such amortized costs are only included in Operating
        Costs for that portion of the useful life of the Included Capital Item
        which falls within the Term.

                If the Project is not fully occupied during any portion of any
        fiscal year, Landlord may adjust (an "Equitable Adjustment") Operating
        Costs for the Common Areas to equal what would have been incurred by
        Landlord had the Project been fully occupied. If the Building is not
        fully occupied during any portion of any fiscal year, Landlord may make
        an Equitable Adjustment to Operating Costs for the Building to what
        would have been incurred by Landlord had the Building been fully
        occupied. This Equitable Adjustment shall apply only to Operating Costs
        which are variable and therefore increase as occupancy of the Project or
        Building, as applicable, increases. Landlord may incorporate any such
        Equitable Adjustment in its estimates of Operating Costs.

                If Landlord does not furnish any particular service whose cost
        would have constituted an Operating Cost to a tenant other than Tenant
        who has undertaken to

                                        5


<PAGE>   11

perform such service itself, Operating Costs shall be increased by the amount
which Landlord would have incurred if it had furnished the service to such
tenant.

        (2)     Excluded Operating Costs. Operating Costs shall not include:

        (a)     costs of alterations of tenant premises;

        (b)     costs of capital improvements other than Included Capital Items;

        (c)     interest and principal payments on mortgages or any other debt
                costs, or rental payments on any ground lease of the Project;

        (d)     real estate brokers' leasing commissions;

        (e)     legal fees, space planner fees and advertising expenses incurred
                with regard to leasing the Building or portions thereof;

        (f)     any cost or expenditure for which Landlord is reimbursed, by
                insurance proceeds or otherwise, except by Operating Cost Share
                Rent;

        (g)     the cost of any service furnished to any office tenant of the
                Project which Landlord does not make available to Tenant;

        (h)     depreciation (except on any Included Capital Items);

        (i)     franchise or income taxes imposed upon Landlord;

        (j)     costs of correcting defects in construction of the Building (as
                opposed to the cost of normal repair, maintenance and
                replacement expected with the construction materials and
                equipment installed in the Building in light of their
                specifications);

        (k)     legal and auditing fees which are for the benefit of Landlord
                such as collecting delinquent rents, preparing tax returns and
                other financial statements, and audits other than those incurred
                in connection with the preparation of reports required pursuant
                to Section 2B above;

        (1)     the wages of any employee for services not related directly to
                the management, maintenance, operation and repair of the
                Building; and

        (m)     fines, penalties and interest.

        (3) Taxes. "Taxes" means any and all taxes, assessments and charges of
any kind, general or special, ordinary or extraordinary, levied against the
Project, which


                                       6
<PAGE>   12

Landlord shall pay or become obligated to pay in connection with the ownership,
leasing, renting, management, use, occupancy, control or operation of the
Project or of the personal property, fixtures, machinery, equipment, systems and
apparatus used in connection therewith. Taxes shall include real estate taxes,
personal property taxes, sewer rents, water rents, special or general
assessments, transit taxes, ad valorem taxes, and any tax levied on the rents
hereunder or the interest of Landlord under this Lease (the "Rent Tax"). Taxes
shall also include all fees and other costs and expenses paid by Landlord in
reviewing any tax and in seeking a refund or reduction of any Taxes, whether or
not the Landlord is ultimately successful.

        For any year, the amount to be included in Taxes (a) from taxes or
assessments payable in installments, shall be the amount of the installments
(with, any interest) due and payable during such year, and (b) from all other
Taxes, shall at Landlord's election be the amount accrued, assessed, or
otherwise imposed for such year or the amount due and payable in such year. Any
refund or other adjustment to any Taxes by the taxing authority, shall apply
during the year in which the adjustment is made.

        Taxes shall not include any net income (except Rent Tax), capital,
stock, succession, transfer, franchise, gift, estate or inheritance tax, except
to the extent that such tax shall be imposed in lieu of any portion of Taxes.

        (4) Lease Year. "Lease Year" means each consecutive twelve-month period
beginning with the Commencement Date for the Phase A Premises, except that if
the Commencement Date for the Phase A Premises is not the first day of a
calendar month, then the first Lease Year shall be the period from the
Commencement Date for the Phase A Premises through the final day of the twelve
months after the first day of the following month, and each subsequent Lease
Year shall be the twelve months following the prior Lease Year.

        (5) Fiscal Year. "Fiscal Year" means the calendar year, except that the
first fiscal year and the last fiscal year of the Term may be a partial calendar
year.

D. Computation of Base Rent and Rent Adjustments.

        (1) Prorations. If this Lease begins on a day other than the first day
of a month, the Base Rent, Operating Cost Share Rent and Tax Share Rent shall be
prorated for such partial month based on the actual number of days in such
month. If this Lease begins on a day other than the first day, or ends on a day
other than the last day, of the fiscal year, Operating Cost Share Rent and Tax
Share Rent shall be prorated for the applicable fiscal year.

        (2) Default Interest. Any sum due from Tenant to Landlord not paid when
due shall bear interest from the date due until paid at the lesser of eighteen
percent (18%) per annum or the maximum rate permitted by law.



                                       7
<PAGE>   13

                (3) Rent Adjustments. The square footage of the Premises and the
        Building set forth in the Schedule are conclusively deemed to be the
        actual square footage thereof, without regard to any subsequent
        remeasurement of the Premises or the Building. If any Operating Cost
        paid in one fiscal year relates to more than one fiscal year, Landlord
        may proportionately allocate such Operating Cost among the related
        fiscal years.

                (4) Books and Records. Landlord shall maintain books and records
        reflecting the Operating Costs and Taxes in accordance with sound
        accounting and management practices. Tenant and its certified public
        accountant shall have the right to inspect Landlord's records at
        Landlord's office upon at least seventy-two (72) hours' prior notice
        during normal business hours during the ninety (90) days following the
        respective delivery of the Operating Cost Report or the Tax Report. The
        results of any such inspection shall be kept strictly confidential by
        Tenant and its agents, and Tenant and its certified public accountant
        must agree, in their contract for such services, to such confidentiality
        restrictions and shall specifically agree that the results shall not be
        made available to any other tenant of the Building. Unless Tenant sends
        to Landlord any written exception to either such report within said
        ninety (90) day period, such report shall be deemed final and accepted
        by Tenant. Tenant shall pay the amount shown on both reports in the
        manner prescribed in this Lease, whether or not Tenant takes any such
        written exception, without any prejudice to such exception. If Tenant
        makes a timely exception, Landlord shall cause its independent certified
        public accountant to issue a final and conclusive resolution of Tenant's
        exception. Tenant shall pay the cost of such certification unless
        Landlord's original determination of annual Operating Costs or Taxes
        overstated the amounts thereof by more than three percent (3%).

                (5) Miscellaneous. So long as Tenant is in default of any
        obligation under this Lease, Tenant shall not be entitled to any refund
        of any amount from Landlord. If this Lease is terminated for any reason
        prior to the annual determination of Operating Cost Share Rent or Tax
        Share Rent, either party shall pay the full amount due to the other
        within fifteen (15) days after Landlord's notice to Tenant of the amount
        when it is determined. Landlord may commingle any payments made with
        respect to Operating Cost Share Rent or Tax Share Rent, without payment
        of interest.

3. PREPARATION AND CONDITION OF PREMISES; POSSESSION AND SURRENDER OF PREMISES.

        A. Condition of Premises. Except to the extent of the Tenant
Improvements item on the Schedule, Landlord is leasing the Premises to Tenant
absolutely "as is", without any obligation to alter, remodel, improve, repair or
decorate any part of the Premises. Landlord shall cause the Premises to be
completed in accordance with the Tenant Improvement Agreement attached as
Appendix C. Landlord expressly disclaims any warranty or representation, express
or implied, with respect to the Project or any portion thereof, including,
without limitation, any warranty or representation as to fitness, condition, the
existence of any defect, patent or latent, merchantability, quality or
durability; provided that Landlord shall assign to Tenant (or

                                        8



<PAGE>   14

otherwise enforce at Landlord's election in its sole discretion upon Tenant's
written request) any warranties received from any contractors and subcontractors
relating to the Initial Improvements (as defined in Appendix c) and/or the
Premises.

        B. Tenant's Possession. Tenant's taking possession of any portion of the
Premises shall be conclusive evidence that the portion of the Premises as to
which Tenant so took possession was in good order, repair and condition. If
Landlord authorizes Tenant to take possession of any part of the Premises prior
to the Commencement Date for purposes of doing business, all terms of this Lease
shall apply to such pre-Term possession, including Base Rent at the rate set
forth for the First Lease Year in the Schedule prorated for any partial month.

        C. Maintenance. Throughout the Term, Tenant shall maintain the Premises
in good order, repair and condition, loss or damage caused by the elements,
ordinary wear, and fire and other casualty excepted, and at the termination of
this Lease, or Tenant's right to possession, Tenant shall return the Premises to
Landlord in broom-clean, safe, neat and sanitary condition. To the extent Tenant
fails to perform either obligation, Landlord may, but need not, restore the
Premises to such condition and Tenant shall pay the cost thereof.

        4. PROJECT SERVICES.

        Landlord shall furnish services as follows:

        A. Heating and Air Conditioning. During the normal business hours of
8:00 a.m. to 6:00 p.m., Monday through Friday (excluding holidays), and 8:00
a.m. to 12:00 noon on Saturday, Landlord shall furnish heating and air
conditioning to provide a comfortable temperature, in Landlord's judgment, for
normal business operations for buildings comparable to the Building, except to
the extent Tenant installs equipment which adversely affects the temperature
maintained by the air conditioning system. If Tenant installs such equipment,
Landlord may install supplementary air conditioning units in the Premises, and
Tenant shall pay to Landlord upon demand as Additional Rent the cost of
installation, operation and maintenance thereof.

        Landlord shall furnish heating and air conditioning after business hours
if Tenant provides Landlord reasonable prior notice, and pays Landlord all then
current charges for such additional heating or air conditioning.

        B. Elevators. Landlord shall provide passenger elevator service during
normal business hours to Tenant in common with Landlord and all other tenants.
Landlord shall provide limited passenger service at other times, except in case
of an emergency.

        C. Electricity. Landlord shall provide sufficient electricity to operate
normal office lighting and equipment. Tenant shall not install or operate in
the Premises any electrically operated equipment or other machinery, other than
business machines and equipment normally employed for general office use which
do not require high electricity consumption for operation,



                                       9
<PAGE>   15

without obtaining the prior written consent of Landlord. If any or all of
Tenant's equipment requires electricity consumption in excess of that which is
necessary to operate normal office equipment, such consumption (including
consumption for computer or telephone rooms and special HVAC equipment) shall be
submetered by Landlord at Tenant's expense, and Tenant shall reimburse Landlord
as Additional Rent for the cost of its submetered consumption based upon
Landlord's average cost of electricity. Such additional rent shall be in
addition to Tenant's obligations pursuant to Section 2A(2) to pay its
Proportionate Share of Operating Costs.

        D. Water. Landlord shall furnish hot and cold tap water for drinking and
toilet purposes. Tenant shall pay Landlord for water furnished for any other
purpose as Additional Rent at rates fixed by Landlord. Tenant shall not permit
water to be wasted.

        E. Janitorial Service. Landlord shall furnish janitorial services as
generally provided to other tenants in the Project, but not fewer janitorial
services than provided on Appendix F.

        F. Interruption of Services. If any of the Building equipment or
machinery ceases to function properly for any cause Landlord shall use
reasonable diligence to repair the same promptly. Landlord's inability to
furnish, to any extent, the Project services set forth in this Section 4, or any
cessation thereof resulting from any causes, including, without limitation, any
entry for repairs pursuant to this Lease, and any renovation, redecoration or
rehabilitation of any area of the Building shall not render Landlord liable for
damages to either person or property or for interruption or loss to Tenant's
business, nor be construed as an eviction of Tenant, nor work an abatement of
any portion of rent, nor relieve Tenant from fulfillment of any covenant or
agreement hereof. However, in the event that an interruption of the Project
services set forth in this Section 4 is within Landlord's reasonable control and
such interruption causes the Premises to be untenantable for a period of at
least six (6) consecutive business days, monthly Rent shall be abated
proportionately.

        G. Parking. During the Term, Tenant and its employees shall be entitled
to use within the Project's parking area (excluding, however, those areas
thereof designated by Landlord from time to time for the exclusive use of
certain occupants of the Project or for no parking) an aggregate of 4 parking
stalls per 1,000 gross square feet of space in the Premises then occupied by
Tenant. During the initial Term, Tenant shall be entitled to use such parking
stalls at no additional rental, and during the Renewal Term (as defined in
Section 31) Tenant shall pay Landlord the parking rent determined by Landlord as
provided in Section 31 for the use of such parking stalls. Landlord reserves the
right to designate reserved parking stalls for other occupants of the Project
over any part of the Project's parking area; provided that any such reserved
parking stalls shall not be the stalls closest to the Premises.

        H. Tenant's Computer Room. Notwithstanding anything to the contrary set
forth in this Lease (including, without limitation, this Section 4), Landlord
shall have no obligation to provide janitorial service, or any other service for
which Landlord requires access, to Tenant's computer room, nor shall Landlord
have any obligations under this Lease (including, without limitation,
maintenance or repair obligations) with respect to Tenant's computer room unless
and



                                       10
<PAGE>   16

until Tenant provides Landlord with the access thereto required by Landlord to
perform such services or satisfy such obligations. Without limiting the
foregoing, if Landlord determines in its sole discretion that a suspected fire
or flood or other emergency in the Building requires Landlord to gain access to
Tenant's computer room, Landlord may forcibly enter. Landlord shall make a
reasonable effort to contact Tenant to secure access, but Landlord shall have no
obligation to contact Tenant. In such event, Landlord shall have no liability
whatsoever to Tenant, and Tenant shall pay all expenses in repairing any damage
to such computer room.

        5. ALTERATIONS AND REPAIRS.

        A. Landlord's Consent and Conditions.

        Tenant shall not make any improvements or alterations to the Premises
(the "Work") without in each instance submitting plans and specifications for
the Work to Landlord and obtaining Landlord's prior written consent unless (a)
the cost thereof is less than $500, (b) such Work does not impact the base
structural components or systems of the Building, (c) such Work will not impact
any other tenant's premises, and (d) such Work is not visible from outside the
Premises. Tenant shall pay Landlord's standard charge for review of the plans
and all other items submitted by Tenant. Landlord will be deemed to be acting
reasonably in withholding its consent for any Work which (a) impacts the base
structural components or systems of the Building, (b) impacts any other tenant's
premises, or (c) is visible from outside the Premises.

        Tenant shall reimburse Landlord for actual costs incurred for review of
the plans and all other items submitted by Tenant. Tenant shall pay for the cost
of all Work. All Work shall become the property of Landlord upon its
installation, except for Tenant's trade fixtures and for items which Landlord
requires Tenant to remove at Tenant's cost at the termination of the Lease
pursuant to Section 3E.

        The following requirements shall apply to all Work:

                (1) Prior to commencement, Tenant shall furnish to Landlord
        building permits, certificates of insurance satisfactory to Landlord
        (including, without limitation, certificates evidencing the insurance
        Tenant, its contractors and subcontractors are required to maintain
        under Section 8(C)), and, at Landlord's request, security for payment of
        all costs.

                (2) Tenant shall perform all Work so as to maintain peace and
        harmony among other contractors serving the Project and shall avoid
        interference with other work to be performed or services to be rendered
        in the Project.

                (3) The Work shall be performed in a good and workmanlike
        manner, meeting the standard for construction and quality of materials
        in the Building, and shall comply with all insurance requirements and
        all applicable governmental laws, ordinances and regulations
        ("Governmental Requirements").



                                       11
<PAGE>   17

                (4) Tenant shall perform all Work so as to minimize or prevent
        disruption to other tenants, and Tenant shall comply with all reasonable
        requests of Landlord in response to complaints from other tenants.

                (5) Tenant shall perform all Work in compliance with Landlord's
        "Policies, Rules and Procedures for Construction Projects" in effect at
        the time the Work is performed.

                (6) Tenant shall permit Landlord to supervise all Work. If an
        only if Landlord's employees or contractors perform the Work, Landlord
        may charge a supervisory fee not to exceed five percent (5%) of labor,
        material, and all other costs of the Work.

                (7) Upon completion, Tenant shall furnish Landlord with as-built
        plans and specifications, and receipted bills covering all labor and
        materials, and all other close-out documentation required in Landlord's
        "Policies, Rules and Procedures for Construction Projects" and, if
        Tenant or Tenant's employees or contractors perform the Work,
        contractor's affidavits and full and final statutory waivers of liens.

        B. Damage to Systems. If any part of the mechanical, electrical or other
systems in the Premises or Common Areas shall be damaged, Tenant shall promptly
notify Landlord, and Landlord shall repair such damage. Landlord may also at any
reasonable time make any repairs or alterations which Landlord deems necessary
for the safety or protection of the Project, or which Landlord is required to
make by any court or pursuant to any Governmental Requirement. Tenant shall at
its expense make all other repairs necessary to keep the Premises, and Tenant's
fixtures and personal property, in good order, condition and repair; to the
extent Tenant fails to do so, Landlord may make such repairs itself. The cost of
any repairs made by Landlord on account of Tenant's default, or on account of
the mis-use or neglect by Tenant or its invitees, contractors or agents anywhere
in the Project, shall become Additional Rent payable by Tenant on demand.

        C. No Liens. Tenant has no authority to cause or permit any lien or
encumbrance of any kind to affect Landlord's interest in the Project; any such
lien or encumbrance shall attach to Tenant's interest only. If any mechanic's
lien shall be filed or claim of lien made for work or materials furnished to
Tenant, then Tenant shall at its expense within ten (10) days thereafter either
discharge or contest the lien or claim. If Tenant contests the lien or claim,
then Tenant shall (i) within such ten (10) day period, provide Landlord adequate
security for the lien or claim, (ii) contest the lien or claim in good faith by
appropriate proceedings that operate to stay its enforcement, and (iii) pay
promptly any final adverse judgment entered in any such proceeding. If Tenant
does not comply with these requirements, Landlord may discharge the lien or
claim, and the amount paid, as well as attorney's fees and other expenses
incurred by Landlord, shall become Additional Rent payable by Tenant on demand.
Nothing contained in this Lease shall constitute any consent by Landlord to
subject Landlord's estate to liability under any mechanics' or other lien law.
Tenant shall give Landlord adequate opportunity, and



                                       12
<PAGE>   18
Landlord shall have the right at all times, to post such notices of
nonresponsibility as may be allowed under California law.

         D.  Ownership of Improvements. All Work as defined in this Section 5,
partitions, hardware, equipment, machinery and all other improvements and all
fixtures except trade fixtures, constructed in the Premises by either Landlord
or Tenant, (i) shall become Landlord's property upon installation without
compensation to Tenant, unless Landlord consents otherwise in writing, and (ii)
shall at Landlord's option either (a) be surrendered to Landlord with the
Premises at the termination of the Lease or of Tenant's right to possession, or
(b) removed in accordance with Subsection 5E below (unless Landlord at the time
it gives its consent to the performance of such construction expressly waives in
writing the right to require such removal.)

         E.  Removal at Termination. Upon the termination of this Lease or
Tenant's right of possession Tenant shall remove from the Project its trade
fixtures, furniture, moveable equipment and other personal property, any
improvements which Landlord elects shall be removed by Tenant pursuant to
Section 5D, and any improvements to any portion of the Project other than the
Premises. If Tenant does not timely remove such property, then Tenant shall be
conclusively presumed to have, at Landlord's election (i) conveyed such property
to Landlord without compensation or (ii) abandoned such property, and Landlord
may dispose of or store any part thereof in any manner at Tenant's sole cost,
without waiving Landlord's right to claim from Tenant all expenses arising out
of Tenant's failure to remove the property, and without liability to Tenant or
any other person. Landlord shall have no duty to be a bailee of any such
personal property. If Landlord elects abandonment, Tenant shall pay to Landlord,
upon demand, any expenses incurred for disposition. Tenant expressly releases
Landlord of and from any and all claims and liability for damage to or
destruction or loss of property left by Tenant upon the Premises at the
expiration or other termination of this Lease and, to the extent permitted by
then applicable law, Tenant shall protect, indemnify, defend and hold Landlord
harmless from and against any and all claims and liability with respect thereto.

         F.  Landlord's Work. Landlord shall have the right at any time to
change the arrangement and location of all entrances, passageways, doors,
doorways, corridors, stairs, toilets and other public parts of the Project and,
upon giving Tenant not less than ninety (90) days prior notice (except in the
event such change is required by Governmental Requirements or court order, in
which event Landlord shall provide Tenant with reasonable notice under such
circumstances) to change any name, number or designation by which the Premises
or the Project is commonly known.

         6.  USE OF PREMISES. Tenant shall use the Premises only for general
office purposes. Tenant shall not allow any use of the Premises which will
negatively affect the cost of coverage of Landlord's insurance on the Project.
Tenant shall not allow any inflammable or explosive liquids or materials to be
kept on the Premises. Tenant shall not allow any use of the Premises which would
cause the value or utility of any part of the Premises to diminish or would
interfere with any other Tenant or with the operation of the Project by
Landlord. Tenant shall not cause or permit any nuisance or waste upon the
Premises, or allow any offensive noise or


                                       13
<PAGE>   19

odor in or around the Premises or in any way obstruct or interfere with the
rights of other tenants or occupants of the Project.

         Tenant acknowledges that the Americans With Disabilities Act of 1990
(as amended and as supplemented by further laws from time to time, the "ADA")
imposes certain requirements upon the owners, lessees and operators of
commercial facilities and places of public accommodation, including, without
limitation, prohibitions on discrimination against any individual on the basis
of disability. Landlord shall be responsible as of the Commencement Date for the
compliance of the Premises and Common Area with the ADA in effect as of the
Commencement Date, assuming the use of the Premises for general office purposes
and not as a place of public accommodation. Except for Landlord's obligations
pursuant to this paragraph, and notwithstanding any other provision of this
Lease, Tenant agrees, at Tenant's expense, to take all proper and necessary
action to cause the Premises, any repairs, replacements, alterations and
improvements thereto to be maintained, used and occupied in compliance with the
ADA requirements, whether or not those requirements are based upon the Tenant's
use of the Premises and, further, to otherwise assume all responsibility to
ensure the Premises' continued compliance with all provisions of the ADA
throughout the Term. Except for Landlord's obligations pursuant to this
paragraph, Tenant shall, at its expense, make any alterations or modifications,
with or without the Premises, to bring Tenant's use and occupancy of the
Premises into compliance with the ADA. Except for Landlord's obligations
pursuant to this paragraph, Tenant shall pay, as additional rent, its
proportional share of expenses incurred by Landlord in bringing common areas of
the Project into compliance with provisions of the ADA. The Premises shall not
be used as a "place of public accommodation" under the ADA or similar laws,
regulations, statutes and/or ordinances; provided, that if any governmental
authority shall deem the Premises to be a "place of public accommodation" as a
result of Tenant's use, Tenant shall either modify its use to cause such
authority to rescind its designation or be responsible for any alterations,
structural or otherwise, required to be made to the Project or the Premises
under such laws.

         7. GOVERNMENTAL REQUIREMENTS AND PROJECT RULES. Tenant shall comply
with all Governmental Requirements applying to its use of the Premises. Tenant
shall also comply with all reasonable rules established for the Project,
including, without limitation, the parking area, from time to time by Landlord.
The present rules and regulations are contained in Appendix B. Failure by
another tenant to comply with the rules or failure by Landlord to enforce them
shall not relieve Tenant of its obligation to comply with the rules or make
Landlord responsible to Tenant in any way. Landlord shall use reasonable efforts
to apply the rules and regulations uniformly with respect to Tenant and tenants
in the Building under leases containing rules and regulations similar to this
Lease. In the event of alterations and repairs performed by Tenant, Tenant shall
comply with the provisions of Section 5 of this Lease and also Landlord's
"Policies, Rules and Regulations for Construction Projects".

         8. WAIVER OF CLAIMS; INDEMNIFICATION; INSURANCE.

         A. Waiver of Claims. To the extent permitted by law, Tenant waives any
claims it may have against Landlord or its officers, directors, employees or
agents for business


                                       14
<PAGE>   20

interruption or damage to property sustained by Tenant as the result of any act
or omission of Landlord.

        To the extent permitted by law, Landlord waives any claims it may have
against Tenant or its officers, directors, employees or agents for loss of rents
or damage to property sustained by Landlord as the result of any act or omission
of Tenant.

        B. Indemnification. Tenant shall indemnify, defend and hold harmless
Landlord and its officers, directors, employees and agents against any claim by
any third party for injury to any person or damage to or loss of any property
occurring in the Project and arising from any act or omission or negligence of
Tenant or any of Tenant's employees or agents. Tenant's obligations under this
section shall survive the termination of this Lease.

        Landlord shall indemnify, defend and hold harmless Tenant and its
officers, directors, employees and agents against any claim by any third party
for injury to any person or damage to or loss of any property occurring in the
Project and arising from any act or omission or negligence of Landlord or any of
Landlord's employees or agents. Landlord's obligations under this section shall
survive the termination of this Lease.

        C. Tenant's Insurance. Tenant shall maintain insurance as follows, with
such other terms, coverages and insurers, as Landlord shall reasonably require
from time to time:

                (1) Commercial General Liability Insurance, with (a) Contractual
        Liability including the indemnification provisions contained in this
        Lease, (b) a severability of interest endorsement, (c) limits of not
        less than Two Million Dollars ($2,000,000) combined single limit per
        occurrence and not less than Two Million Dollars ($2,000,000) in the
        aggregate for bodily injury, sickness or death, and property damage, and
        umbrella coverage of not less than Five Million Dollars ($5,000,000).

                (2) Property Insurance against "All Risks" of physical loss
        covering the replacement cost of all improvements, fixtures and personal
        property. Tenant waives all rights of subrogation, and Tenant's property
        insurance shall include a waiver of subrogation in favor of Landlord.

                (3) Workers' compensation or similar insurance in form and
        amounts required by law, and Employer's Liability with not less than the
        following limits:

<TABLE>
<S>                         <C>
Each Accident               $500,000
Disease--Policy Limit       $500,000
Disease--Each Employee      $500,000
</TABLE>

                Such insurance shall contain a waiver of subrogation provision
        in favor of Landlord and its agents.



                                       15
<PAGE>   21

        Tenant's insurance shall be primary and not contributory to that carried
by Landlord, its agents, or mortgagee. Landlord, and if any, Landlord's building
manager or agent and ground lessor shall be named as additional insureds as
respects to insurance required of the Tenant in Section 8C(l). The company or
companies writing any insurance which Tenant is required to maintain under this
Lease, as well as the form of such insurance, shall at all times be subject to
Landlord's approval, which shall not be unreasonably withheld, and any such
company shall be licensed to do business in the state in which the Project is
located. Such insurance companies shall have a A.M. Best rating of A VI or
better.

        Tenant shall cause any contractor of Tenant performing work on the
Premises to maintain insurance as follows, with such other terms, coverages and
insurers, as Landlord shall reasonably require from time to time:

                (1) Commercial General Liability Insurance. including
        contractor's liability coverage, contractual liability coverage,
        completed operations coverage, broad form property damage endorsement,
        and contractor's protective liability coverage, to afford protection
        with limits, for each occurrence, of not less than One Million Dollars
        ($1,000,000) with respect to personal injury, death or property damage.

                (2) Workers' compensation or similar insurance in form and
        amounts required by law, and Employer's Liability with not less than the
        following limits:

<TABLE>
<S>                         <C>
Each Accident               $    500.000
Disease--Policy Limit       $    500.000
Disease--Each Employee      $    500.000
</TABLE>

                Such insurance shall contain a waiver of subrogation provision
        in favor of Landlord and its agents.

        Tenant's contractor's insurance shall be primary and not contributory to
that carried by Tenant, Landlord, their agents or mortgagees. Tenant and
Landlord, and if any, Landlord's building manager or agent, mortgagee or ground
lessor shall be named as additional insured on Tenant's contractor's insurance
policies.

        D. Insurance Certificates. Tenant shall deliver to Landlord certificates
evidencing all required insurance no later than five (5) days prior to the
Commencement Date and each renewal date. Each certificate will provide for
thirty (30) days prior written notice of cancellation to Landlord and Tenant.

        E. Landlord's Insurance. Landlord shall maintain "All-Risk" property
insurance at replacement cost, including loss of rents, on the Building, and
Commercial General Liability insurance policies covering the common areas of the
Project, each with such terms, coverages and conditions as are normally carried
by reasonably prudent owners of properties similar to the Project. With respect
to property insurance, Landlord and Tenant mutually waive all rights of



                                       16
<PAGE>   22

subrogation, and the respective "All-Risk" coverage property insurance policies
carried by Landlord and Tenant shall contain enforceable waiver of subrogation
endorsements.

        9. FIRE AND OTHER CASUALTY.

        A. Termination. If a fire or other casualty causes substantial damage to
the Building or the Premises, Landlord shall engage a registered architect to
certify within one (1) month of the casualty to both Landlord and Tenant the
amount of time needed to restore the Building and the Premises to tenantability,
using standard working methods. If the time needed exceeds twelve (12) months
from the beginning of the restoration, or two (2) months therefrom if the
restoration would begin during the last twelve (12) months of the Lease, then in
the case of the Premises, either Landlord or Tenant may terminate this lease,
and in the case of the Building, Landlord may terminate this Lease, by notice to
the other party within ten (10) days after the notifying party's receipt of the
architect's certificate. The termination shall be effective thirty (30) days
from the date of the notice and Rent shall be paid by Tenant to that date, with
an abatement for any portion of the space which has been untenantable after the
casualty.

        B. Restoration. If a casualty causes damage to the Building or the
Premises but this Lease is not terminated for any reason, then subject to the
rights of any mortgagees or ground lessors, Landlord shall obtain the applicable
insurance proceeds and diligently restore the Building and the Premises subject
to current Governmental Requirements. Tenant shall replace its damaged
improvements, personal property and fixtures. Rent shall be abated on a per diem
basis during the restoration for any portion of the Premises which is
untenantable, except to the extent that Tenant's negligence caused the casualty.

        10. EMINENT DOMAIN. If a part of the Project is taken by eminent domain
or deed in lieu thereof which is so substantial that the Premises cannot
reasonably be used by Tenant for the operation of its business, then either
party may terminate this Lease effective as of the date of the taking. If any
substantial portion of the Project is taken without affecting the Premises, then
Landlord may terminate this Lease as of the date of such taking. Rent shall
abate from the date of the taking in proportion to any part of the Premises
taken. The entire award for a taking of any kind shall be paid to Landlord, and
Tenant shall have no right to share in the award. All obligations accrued to the
date of the taking shall be performed by each party.

        11. RIGHTS RESERVED TO LANDLORD.

        Landlord may exercise at any time any of the following rights respecting
the operation of the Project without liability to the Tenant of any kind:

        A. Name. To change the name or street address of the Building or the
suite number(s) of the Premises upon not less than ninety (90) days prior notice
to Tenant (except in the event such change is required by Governmental
Requirements or court order, in which event Landlord shall provide Tenant with
reasonable notice under such circumstances)



                                       17
<PAGE>   23

        B. Signs. To install, remove and maintain any signs on the exterior and
in the interior of the Building, and to approve at its sole discretion, prior to
installation, any of Tenant's signs in the Premises visible from the Common
Areas or the exterior of the Building.

        C. Window Treatments. To approve, at its discretion, prior to
installation, any shades, blinds, ventilators or window treatments of any kind,
as well as any lighting within the Premises that may be visible from the
exterior of the Building or any interior Common Areas.

        D. Keys. To retain and use at any time passkeys to enter the Premises or
any door within the Premises. Tenant shall not alter or add any lock or bolt.

        E. Access. To have access to inspect the Premises, and to perform its
obligations, or make repairs, alterations, additions or improvements, as
permitted by this Lease.

        F. Preparation for Reoccupancy. To decorate, remodel, repair, alter or
otherwise prepare the Premises for reoccupancy at any time after Tenant abandons
the Premises, without relieving Tenant of any obligation to pay Rent.

        G. Heavy Articles. To approve the weight, size, placement and time and
manner of movement within the Building of any safe, central filing system or
other heavy article of Tenant's property. Tenant shall move its property
entirely at its own risk.

        H. Show Premises. To show the Premises to prospective purchasers,
tenants, brokers, lenders, investors, rating agencies or others at any
reasonable time, provided that Landlord gives prior notice to Tenant and does
not materially interfere with Tenant's use of the Premises.

        I. Relocation of Tenant. If at any time Tenant does not occupy the
entire building in which the Premises are located, to relocate the Tenant, upon
thirty days' prior written notice, from all or part of the Premises (the "Old
Premises") to another area in the Project (the "new premises"), provided that:

                (1) the size of the new premises is at least equal to the size
        of the Old Premises;

                (2) Landlord pays the cost of moving the Tenant and improving
        the new premises to the standard of the Old Premises. Tenant shall
        cooperate with Landlord in all reasonable ways to facilitate the move,
        including supervising the movement of files or fragile equipment,
        designating new locations for furniture, equipment and new telephone and
        electrical outlets, and determining the color of paint in the new
        premises.

        J. Use of Lockbox. To designate a lockbox collection agent for
collections of amounts due Landlord. In that case, the date of payment of Rent
or other sums shall be the date of the agent's receipt of such payment or the
date of actual collection if payment is made in the



                                       18
<PAGE>   24

form of a negotiable instrument thereafter dishonored upon presentment. However,
Landlord may reject any payment for all purposes as of the date of receipt or
actual collection by mailing to Tenant within 21 days after such receipt or
collection a check equal to the amount sent by Tenant.

        K. Repairs and Alterations. To make repairs or alterations to the
Project and in doing so transport any required material through the Premises, to
close entrances, doors, corridors, elevators and other facilities in the
Project, to open any ceiling in the Premises, or to temporarily suspend
services or use of Common Areas in the Project; provided that Landlord shall not
unreasonably interfere with Tenant's use of the Premises, except to the extent
such interference is necessary for Landlord's compliance with its obligations
under this Lease or any Governmental Requirements. Landlord may perform any such
repairs or alterations during ordinary business hours, except that Tenant may
require any Work in the Premises to be done after business hours if Tenant pays
Landlord for overtime and any other expenses incurred. Landlord may do or permit
any work on any nearby building, land, street, alley or way.

        L. Landlord's Agents. If Tenant is in default under this Lease,
possession of Tenant's funds or negotiation of Tenant's negotiable instrument by
any of Landlord's agents shall not waive any breach by Tenant or any remedies of
Landlord under this Lease.

        M. Building Services. To install, use and maintain through the Premises,
pipes, conduits, wires and ducts serving the Building, provided that such
installation, use and maintenance does not unreasonably interfere with Tenant's
use of the Premises.

        N. Other Actions. To take any other action which Landlord deems
reasonable in connection with the operation, maintenance or preservation of the
Project.

        12. TENANT'S DEFAULT.

        Any of the following shall constitute a default by Tenant:

        A. Rent Default. Tenant fails to pay any Rent when due or Tenant fails
to deliver any increase in the Security Deposit as required by the provisions of
Section 20;

        B. Assignment/Sublease or Hazardous Substances Default. Tenant defaults
in its obligations under Section 17 Assignment and Sublease or Section 28
Hazardous Substances;

        C. Other Performance Default. Tenant fails to perform any other
obligation to Landlord under this Lease, and, in the case of only the first two
(2) such failures during the Term of this Lease, this failure continues for ten
(10) days after written notice from Landlord (provided, however, that any such
notice shall be in lieu of, and not in addition to, any notice required under
Section 1161 et seq. of the California Code of Civil Procedure), except that if
Tenant begins to cure its failure within the ten (10) day period but cannot



                                       19
<PAGE>   25

reasonably complete its cure within such period, then, so long as Tenant
continues to diligently attempt to cure its failure, the ten (10) day period
shall be extended to sixty (60) days, or such lesser period as is reasonably
necessary to complete the cure;

        D. Credit Default. One of the following credit defaults occurs:

                (1) Tenant commences any proceeding under any law relating to
        bankruptcy, insolvency, reorganization or relief of debts, or seeks
        appointment of a receiver, trustee, custodian or other similar official
        for the Tenant or for any substantial part of its property, or any such
        proceeding is commenced against Tenant and either remains undismissed
        for a period of thirty days or results in the entry of an order for
        relief against Tenant which is not fully stayed within seven days after
        entry;

                (2) Tenant (i) becomes insolvent or bankrupt, (ii) does not
        generally pay its debts as they become due and fails to cure the same
        within thirty (30) days, or (iii) admits in writing its inability to pay
        its debts and fails to cure or rescind the same within thirty (30) days,
        or (iv) makes a general assignment for the benefit of creditors;

                (3) Any third party obtains a levy or attachment under process
        of law against Tenant's leasehold interest.

        E. Vacation or Abandonment Default. Tenant vacates or abandons the
Premises.

        13. LANDLORD REMEDIES.

        A. Termination of Lease or Possession. If Tenant defaults, Landlord may
elect by notice to Tenant either to terminate this Lease or to terminate
Tenant's possession of the Premises without terminating this Lease. In either
case, Tenant shall immediately vacate the Premises and deliver possession to
Landlord, and Landlord may repossess the Premises and may, at Tenant's sole
cost, remove any of Tenant's signs and any of its other property, without
relinquishing its right to receive Rent or any other right against Tenant.
Without limiting the generality of the foregoing, upon the termination of this
Lease or the termination of Tenant's right of possession, it shall be lawful for
the Landlord, without formal demand or notice of any kind, to re-enter the
Premises by summary dispossession proceedings or any other action or proceeding
authorized by law and to remove Tenant and all persons and property therefrom.

        B. Lease Termination Damages. Except as otherwise provided in Section
13C, if Tenant abandons the Premises prior to the end of the term hereof, or if
Tenant's right to possession is terminated by Landlord because of a default by
Tenant under this Lease, this Lease shall terminate. Upon such termination,
Landlord may recover from Tenant the following, as provided in Section 1951.2 of
the California Civil Code: (i) the worth at the time of award of the unpaid Rent
and other charges under this Lease that had been earned at


                                       20
<PAGE>   26
the time of termination; (ii) the worth at the time of award of the amount by
which the unpaid Rent and other charges under this Lease which would have been
earned after termination until the time of award exceeds the amount of such
rental loss that Tenant proves could have been reasonably avoided; (iii) the
worth at the time of award of the amount by which the unpaid Rent and other
charges under this Lease for the balance of the term of this Lease after the
time of award exceeds the amount of such rental loss that Tenant proves could
have been reasonably avoided; and (iv) any other amount necessary to compensate
Landlord for all the detriment proximately caused by Tenant's failure to perform
its obligations under this Lease or that in the ordinary course of things would
be likely to result therefrom. As used herein, the following terms are defined:
(a) The "worth at the time of award" 'of the amounts referred to in Sections (i)
and (ii) is computed by allowing interest at the lesser of 15% per annum or the
maximum lawful rate. The "worth at the time of award" of the amount referred to
in Section (iii) is computed by discounting such amount at the discount rate of
the Federal Reserve Bank of San Francisco at the time of award plus 1 %.

        C. Continuation of Lease. Even if Tenant has abandoned the Premises,
this Lease shall continue in effect for so long as Landlord does not terminate
Tenant's right to possession, and Landlord may enforce all its rights and
remedies under this Lease, including the right to recover rent as it becomes
due. This remedy is intended to be the remedy described in California Civil Code
Section 1951.4, and the following provision from such Civil Code Section is
hereby repeated: "The Lessor has the remedy described in California Civil Code
Section 1951.4 (lessor may continue lease in effect after lessee's breach and
abandonment and recover rent as it becomes due, if lessee has right to sublet or
assign, subject only to reasonable limitations)." Any such payments due Landlord
shall be made upon demand therefor from time to time and Tenant agrees that
Landlord may file suit to recover any sums falling due from time to time.
Notwithstanding any such reletting without termination, Landlord may at any time
thereafter elect in writing to terminate this Lease for such previous breach.

        D. Possession Termination Damages. If Landlord terminates Tenant's right
to possession without terminating the Lease and Landlord takes possession of the
Premises itself, Landlord may relet any part of the Premises for such Rent, for
such time, and upon such terms as Landlord in its sole discretion shall
determine, without any obligation to do so prior to renting other vacant areas
in the Building. Any proceeds from reletting the Premises shall first be applied
to the expenses of reletting, including redecoration, repair, alteration,
advertising, brokerage, legal, and other reasonably necessary expenses. If the
reletting proceeds after payment of expenses are insufficient to pay the full
amount of Rent under this Lease, Tenant shall pay such deficiency to Landlord
monthly upon demand as it becomes due. Any excess proceeds shall be retained by
Landlord.

        E. Landlord's Remedies Cumulative. All of Landlord's remedies under this
Lease shall be in addition to all other remedies Landlord may have at law or in
equity. Waiver by Landlord of any breach of any obligation by Tenant shall be
effective only if it is in writing and shall not be deemed a waiver of any other
breach, or any subsequent breach



                                       21
<PAGE>   27

of the same obligation. Landlord's acceptance of payment by Tenant shall not
constitute a waiver of any breach by Tenant, and if the acceptance occurs after
Landlord's notice to Tenant, or termination of the Lease or of Tenant's right to
possession, the acceptance shall not affect such notice or termination.
Acceptance of payment by Landlord after commencement of a legal proceeding or
final judgment shall not affect such proceeding or judgment. Landlord may
advance such monies and take such other actions for Tenant's account as
reasonably may be required to cure or mitigate any default by Tenant. Tenant
shall immediately reimburse Landlord for any such advance, and such sums shall
bear interest at the default interest rate until paid.

        F. WAIVER OF TRIAL BY JURY. EACH PARTY WAIVES TRIAL BY JURY IN THE EVENT
OF ANY LEGAL PROCEEDING BROUGHT BY THE OTHER IN CONNECTION WITH THIS LEASE. EACH
PARTY SHALL BRING ANY ACTION AGAINST THE OTHER IN CONNECTION WITH THIS LEASE IN
A FEDERAL OR STATE COURT LOCATED IN CALIFORNIA, CONSENTS TO THE JURISDICTION OF
SUCH COURTS, AND WAIVES ANY RIGHT TO HAVE ANY PROCEEDING TRANSFERRED FROM SUCH
COURTS ON THE GROUND OF IMPROPER VENUE OR INCONVENIENT FORUM.

        G. Litigation Costs. Tenant shall pay Landlord's reasonable attorneys'
fees and other costs in enforcing this Lease. Notwithstanding the foregoing, if
Landlord or Tenant brings an action to enforce the terms of this Lease or
declare rights hereunder, the prevailing party in such action shall be entitled
to the payment of its attorneys' fees and costs from the other party.

        H. Additional Phases. In addition to all of Landlord's other rights and
remedies under this Lease, in the event of a default by Tenant under this Lease
prior to the Phase B Commencement Date and/or Phase C Commencement Date, then at
Landlord's election in its sole and absolute discretion, Tenant shall not be
entitled to occupy, and this Lease shall not cover, any Phase(s) of the Premises
as to which Tenant has not taken occupancy. Any such election by Landlord shall
be evidenced only in a written notice from Landlord to Tenant and shall be
effective only from and after the date of such notice, and unless and until
Landlord delivers any such notice, this Lease shall continue in full force and
effect as to the entire Premises. No such election by Landlord shall limit or
affect Tenant's obligations or liability (a) with respect to any portion of the
Premises other than the Phase(s) as to which Landlord has elected to terminate
this Lease, as provided in this Section, or (b) with respect to the Phase(s) as
to which Landlord has elected to terminate this Lease and occurring prior to the
effective date of Landlord's election (including, without limitation, any
obligation under Appendix C to pay for any "Initial Improvements" and/or "Change
Orders" (each as defined in Appendix C) constructed or commenced prior to such
effective date). On any such election by Landlord (i) any of Tenant's rights
under Sections 31 and 32 of this Lease shall be concurrently terminated, and
(ii) Landlord shall prepare and deliver to Tenant, and Tenant shall within five
(5) business days execute and deliver to Landlord, an amendment to this Lease
reflecting the Phase(s) as to which this Lease has been terminated and
proportionately



                                       22
<PAGE>   28

adjusting the Base Rent, number of parking spaces allocated to Tenant and
Tenant's Proportionate Share to reflect such termination and amending any other
provision of this Lease as reasonably necessary, as determined by Landlord, to
address such termination.

        14. SURRENDER. Upon termination of this Lease or Tenant's right to
possession, Tenant shall return the Premises to Landlord in good order and
condition, ordinary wear and casualty damage excepted. If Landlord requires
Tenant to remove any alterations, then Tenant shall remove the alterations in a
good and workmanlike manner and restore the Premises to its condition prior to
their installation.

        15. HOLDOVER. If Tenant retains possession of any part of the Premises
after the Term, Tenant shall become a month-to-month tenant for the entire
Premises upon all of the terms of this Lease as might be applicable to such
month-to-month tenancy, except that Tenant shall pay all of Base Rent, Operating
Cost Share Rent and Tax Share Rent at 150% of the rate in effect immediately
prior to such holdover, computed on a monthly basis for each full or partial
month Tenant remains in possession. Tenant shall also pay Landlord all of
Landlord's direct and consequential damages. No acceptance of Rent or other
payments by Landlord under these holdover provisions shall operate as a waiver
of Landlord's right to regain possession or any other of Landlord's remedies.

        16. SUBORDINATION TO GROUND LEASES AND MORTGAGES.

        A. Subordination. This Lease shall be subordinate to any present or
future ground lease or mortgage respecting the Project, and any amendments to
such ground lease or mortgage, at the election of the ground lessor or mortgagee
as the case may be, effected by notice to Tenant in the manner provided in this
Lease. The subordination shall be effective upon such notice, but at the request
of Landlord or ground lessor or mortgagee, Tenant shall within ten (10) days of
the request, execute and deliver to the requesting party any reasonable
documents provided to evidence the subordination.

        B. Termination of Ground Lease or Foreclosure of Mortgage. If any ground
lease is terminated or mortgage foreclosed or deed in lieu of foreclosure given
and the around lessor, mortgagee, or purchaser at a foreclosure sale shall
thereby become the owner of the Project, Tenant shall attorn to such ground
lessor or mortgagee or purchaser without any deduction or setoff by Tenant, and
this Lease shall continue in effect as a direct lease between Tenant and such
ground lessor, mortgagee or purchaser. The ground lessor or mortgagee or
purchaser shall be liable as Landlord only during the time such ground lessor or
mortgagee or purchaser is the owner of the Project. At the request of Landlord,
ground lessor or mortgagee, Tenant shall execute and deliver within ten (10)
days of the request any document furnished by the requesting party to evidence
Tenant's agreement to attorn.

        C. Security Deposit. Any ground lessor or mortgagee shall be responsible
for the return of any security deposit by Tenant only to the extent the
security deposit is received by such ground lessor or Mortgagee.




                                       23
<PAGE>   29

        D. Notice and Right to Cure. The Project is subject to any ground lease
and mortgage identified with name and address of ground lessor or mortgagee in
Appendix D to this Lease (as the same may be amended from time to time by
written notice to Tenant). Tenant agrees to send by registered or certified mail
to any ground lessor or mortgagee identified either in such Appendix or in any
later notice from Landlord to Tenant a copy of any notice of default sent by
Tenant to Landlord. If Landlord fails to cure such-default within the required
time period under this Lease, but ground lessor or mortgagee begins to cure
within ten (10) days after such period and proceeds diligently to complete such
cure, then ground lessor or mortgagee shall have such additional time as is
necessary to complete such cure, including any time necessary to obtain
possession if possession is necessary to cure, and Tenant shall not begin to
enforce its remedies so long as the cure is being diligently pursued.

        E. Definitions. As used in this Section 16, "mortgage" shall include
"trust deed" and "mortgagee" shall include "trustee", "mortgagee" shall include
the mortgagee of any ground lessee, and "ground lessor", "mortgagee", and
"purchaser at a foreclosure sale" shall include, in each case, all of its
successors and assigns, however remote.

        17.    ASSIGNMENT AND SUBLEASE.

        A. In General. Tenant shall not, without the prior consent of Landlord
in each case, (i) make or allow any assignment or transfer, by operation of law
or otherwise, of any part of Tenant's interest in this Lease, (ii) grant or
allow any lien or encumbrance, by operation of law or otherwise, upon any part
of Tenant's interest in this Lease, (iii) sublet any part of the Premises, or
(iv) permit anyone other than Tenant and its employees to occupy any part of the
Premises. Tenant shall remain primarily liable for all of its obligations under
this Lease, notwithstanding any assignment or transfer. No consent granted by
Landlord shall be deemed to be a consent to any subsequent assignment or
transfer, lien or encumbrance, sublease or occupancy. Tenant shall pay all of
Landlord's attorneys' fees and other expenses incurred in connection with any
consent requested by Tenant or in reviewing any proposed assignment or
subletting. Any assignment or transfer, grant of lien or encumbrance, or
sublease or occupancy without Landlord's prior written consent shall be void. If
Tenant shall assign this Lease or sublet the Premises in its entirety any rights
of Tenant to renew this Lease, extend the Term to lease additional space in the
Project shall be extinguished thereby and will not be transferred to the
assignee or subtenant, all such rights being personal to the Tenant named
herein.

        B. Landlord's Consent. Landlord will not unreasonably withhold its
consent to any proposed assignment or subletting. It shall be reasonable for
Landlord to withhold its consent to any assignment or sublease if (i) Tenant is
in default under this Lease, (ii) the proposed assignee or sublessee is a tenant
in the Project or an affiliate of such a tenant or a party that Landlord has
identified as a prospective tenant in the Project, (iii) the financial
responsibility, nature of business, and character of the proposed assignee or
subtenant are not all reasonably satisfactory to Landlord, (iv) in the
reasonable judgment of Landlord the



                                       24
<PAGE>   30

purpose for which the assignee or subtenant intends to use the Premises (or a
portion thereof) is not in keeping with Landlord's standards for the Building or
are in violation of the terms of this Lease or any other leases in the Project,
(v) the proposed assignee or subtenant is a government entity, or (vi) the
proposed assignment is for less than the entire Premises or for less than the
remaining Term of the Lease. The foregoing shall not exclude any other
reasonable basis for Landlord to withhold its consent.

        C. Procedure. Tenant shall notify Landlord of any proposed assignment or
sublease at least thirty (30) days prior to its proposed effective date. The
notice shall include the name and address of the proposed assignee or subtenant,
its corporate affiliates in the case of a corporation and its partners in a case
of a partnership, an execution copy of the proposed assignment or sublease, and
sufficient information to permit Landlord to determine the financial
responsibility and character of the proposed assignee or subtenant. As a
condition to any effective assignment of this Lease, the assignee shall execute
and deliver in form satisfactory to Landlord at least fifteen (15) days prior to
the effective date of the assignment, an assumption of all of the obligations of
Tenant under this Lease. As a condition to any effective sublease, subtenant
shall execute and deliver in form satisfactory to Landlord at least fifteen (15)
days prior to the effective date of the sublease, an agreement to comply with
all of Tenant's obligations under this Lease, and at Landlord's option, an
agreement (except for the economic obligations which subtenant will undertake
directly to Tenant) to attorn to Landlord under the terms of the sublease in the
event this Lease terminates before the sublease expires.

        D. Change of Management or Ownership. Any transfer of the direct or
indirect power to affect the management or policies of Tenant or direct or
indirect change in 25% or more in the aggregate of the ownership interest in
Tenant shall constitute an assignment of this Lease.

        E. Excess Payments. If Tenant shall assign this Lease or sublet any part
of the Premises for consideration in excess of the pro-rata portion of Rent
applicable to the space subject to the assignment or sublet, then Tenant shall
pay to Landlord as Additional Rent 50% of any such excess immediately upon
receipt.

        F. Recapture. Except in the event of assignment or subletting to an
affiliate (as hereinafter defined) of Tenant, Landlord may, by giving written
notice to Tenant within thirty (30) days after receipt of Tenant's notice of
assignment or subletting, terminate this Lease with respect to the space
described in Tenant's notice, as of the effective date of the proposed
assignment or sublease and all obligations under this Lease as to such space
shall expire except as to any obligations that expressly survive any termination
of this Lease. Tenant's notice of assignment or subletting for the purposes of
this Section 17(F) may be given when Tenant notifies Landlord of Tenant's good
faith intent to assign this Lease or sublet a specific portion of Premises and
may be given before Tenant has identified a specific proposed assignee or
sublessee.



                                       25
<PAGE>   31

        18. CONVEYANCE BY LANDLORD. If Landlord shall at any time transfer its
interest in the Project or this Lease, Landlord shall be released of any
obligations occurring after such transfer, except the obligation to return to
Tenant any security deposit not delivered to its transferee, and Tenant shall
look solely to Landlord's successors for performance of such obligations.
Subject to the provisions of Section 16, this Lease shall not be affected by any
such transfer.

        19. ESTOPPEL CERTIFICATE. Each party shall, within ten (10) days of
receiving a request from the other party, execute, acknowledge in recordable
form, and deliver to the other party or its designee a certificate stating,
subject to a specific statement of any applicable exceptions, that the Lease as
amended to date is in full force and effect, that the Tenant is paying Rent and
other charges on a current basis, and that to the best of the knowledge of the
certifying party, the other party has committed no uncured defaults and has no
offsets or claims. The certifying party may also be required to state the date
of commencement of payment of Rent, the Commencement Date, the Termination Date,
the Base Rent, the current Operating Cost Share Rent and Tax Share Rent
estimates, the status of any improvements required to be completed by Landlord,
the amount of any security deposit, and such other matters as may be reasonable
requested. Failure to deliver such statement within the time required shall be
conclusive evidence against the non-certifying party that this Lease, with any
amendments identified by the requesting party, is in full force and effect, that
there are no uncured defaults by the requesting party, that not more than one
month's Rent has been paid in advance, that the non-certifying party has not
paid any security deposit, and that the non-certifying, party has no claims or
offsets against the requesting party.

        20. SECURITY DEPOSIT. Tenant shall deposit with Landlord on the date of
this Lease, security for the performance of all of its obligations in the amount
set forth on the Schedule (the "Initial Security Deposit"). The Initial Security
Deposit has been calculated by multiplying the number of gross rentable square
feet in the Phase A Premises times four times the Security Deposit Multiplier.
As used herein, "Security Deposit Multiplier" means from time to time the
aggregate of the monthly Base Rent per gross rentable square foot then in effect
under this Lease plus the month Operating Cost Share Rent and Tax Share Rent due
under this Lease on a gross rentable square foot basis; with such Security
Deposit Multiplier changing as and when such amounts change. For the purposes of
determining the Initial Security Deposit, the Security Deposit Multiplier has
been estimated to be $1.90 ($1.35 plus an estimated $0.55 for such Operating
Cost Share Rent and Tax Share Rent). Tenant acknowledges and agrees that the
foregoing estimate of Operating Cost Share Rent and Tax Share Rent has been made
solely for the parties' ease in calculating the Initial Security Deposit and
such estimate shall not limit or affect any of the provisions of this Lease,
including, without limitation, the provisions of this Lease regarding the
payment of Operating Cost Share Rent and Tax Share Rent and the provisions of
this Section 20.

        The Security Deposit shall be increased upon the Phase B Commencement
Date, the Phase C Commencement Date, and any increase from time to time in the
Security Deposit



                                       26
<PAGE>   32

Multiplier, and concurrently therewith Tenant shall deliver to Landlord, in
immediately available funds, the amount necessary to increase the Security
Deposit then held by Landlord to an amount equal to the number of gross rentable
square feet then in the Premises multiplied by four multiplied by the then
applicable Security Deposit Multiplier, as the same may be reduced as provided
in the next paragraph.

        So long as no default by Tenant and no event which with the giving of
notice or the passage of time would constitute a default by Tenant, exists at
the time of the applicable reduction, the amount of the Security Deposit then
held by Landlord may be reduced as follows: (a) at the end of the first Lease
Year, the Security Deposit may be reduced by an amount equal to the gross
rentable square feet then in the Premises multiplied by the Security Deposit
Multiplier; provided that the reduction otherwise applicable at the end of the
first Lease Year may instead occur at the end of Tenant's 1999 fiscal year (and
there shall be no reduction under this clause (a) at the end of the first Lease
Year) if Tenant's audited financial statements show Tenant's revenues for the
1999 fiscal year to be not less than $25,000,000, Tenant's net income for the
1999 fiscal year to be not less than $1,000,000 and Tenant's shareholder's
equity at the end of the 1999 fiscal year to be not less than $1,000,000; (b) at
the end of the second Lease Year, the Security Deposit may be reduced by an
amount equal to the gross rentable square feet then in the Premises multiplied
by the Security Deposit Multiplier; provided that the reduction otherwise
applicable at the end of the second Lease Year may instead occur at the end of
Tenant's 2000 fiscal year (and there shall be no reduction under this clause (b)
at the end of the second Lease Year) if Tenant's audited financial statements
show Tenant's revenues for the 2000 fiscal year to be not less than $30,000,000,
Tenant's net income for the 2000 fiscal year to be not less than $1,200,000 and
Tenant's shareholder's equity at the end of the 2000 fiscal year to be not less
than $1,200,000; (c) at the end of the third Lease Year, the Security Deposit
may be reduced by an amount equal to the gross rentable square feet then in the
Premises multiplied by the Security Deposit Multiplier; provided that the
reduction otherwise applicable at the end of the third Lease Year may instead
occur at the end of Tenant's 2001 fiscal year (and there shall be no reduction
under this clause (c) at the end of the third Lease Year) if Tenant's audited
financial statements show Tenant's revenues for the 2001 fiscal year to be not
less than $36,000,000, Tenant's net income for the 2001 fiscal year to be not
less than $1,440,000, and Tenant's shareholder's equity at the end of the 2001
fiscal year to be not less than $1,440,000; and (d) at any time that Tenant's
stock is publicly traded on a nationally recognized stock exchange, the Security
Deposit may be reduced to an amount equal to the gross rentable square feet then
in the Premises multiplied by the Security Deposit Multiplier (and if at any
time thereafter, Tenant's stock ceases to be so publicly traded, the Security
Deposit shall be increased by Tenant to the amount that would otherwise be
required by this Section 20). Any reduction in the Security Deposit shall be
held by Landlord and applied to the next payment(s) of Rent due under this
Lease. Notwithstanding anything to the contrary set forth herein, the Security
Deposit held by Landlord shall not be reduced below an amount equal to the gross
rentable square feet then in the Premises multiplied by the Security Deposit
Multiplier and if any reduction contemplated by this paragraph would reduce the
Security Deposit below such amount, such reduction shall be of no force and
effect.  If


                                       27
<PAGE>   33
Tenant desires a reduction in the Security Deposit based on Tenant's revenues,
shareholder's equity and net income as provided herein, before such reduction
in the Security Deposit Tenant shall deliver to Landlord Tenant's financial
statements for the applicable fiscal year, prepared in accordance with
generally accepted accounting principles consistently applied, and audited by
an independent certified public accountant. The provisions of this paragraph
allowing for the reduction of the Security Deposit are applicable only if and
when Zland, Inc. is the Tenant hereunder (and if at any time Zland, Inc. is not
the Tenant hereunder there shall be no such reduction of the Security Deposit).

        If Tenant defaults under this Lease, Landlord may use any part of the
Security Deposit to make any defaulted payment, to pay for Landlord's cure of
any defaulted obligation, or to compensate Landlord for any loss or damage
resulting from any default. To the extent any portion of the deposit is used,
Tenant shall within five (5) days after demand from Landlord restore the
deposit to its full amount. Landlord may keep the Security Deposit in its
general funds and shall not be required to pay interest to Tenant on the
deposit amount. If Tenant shall perform all of its obligations under this Lease
and return the Premises to Landlord at the end of the Term, Landlord shall
return all of the remaining Security Deposit to Tenant not later than thirty
(30) days after the delivery of possession of the Premises to Landlord. The
Security Deposit shall not serve as an advance payment of Rent or a measure of
Landlord's damages for any default under this Lease. If the Basic Rent shall,
from time to time, increase during the term of this Lease (as extended from
time to time), Tenant shall, upon Landlord's election, deposit with Landlord
additional money as a Security Deposit so that the total amount of Security
Deposit held by Landlord shall at all times bear the same proportion to the
then current Basic Rent as the initial Security Deposit bears to the initial
Basic Rent set forth in the Schedule.

        Tenant waives the provisions of California Civil Code Section 1950.7,
and all other provisions of law now in force or that become in force after the
date of execution of this Lease, that provide that Landlord may claim from a
security deposit only those sums reasonably necessary to remedy any defaults in
the payment of Rent, to repair damage caused by Tenant, or to clean the
Premises. Landlord and Tenant agree that Landlord may, in addition, claim those
sums reasonably necessary to compensate Landlord for any other foreseeable or
unforseeable loss or damage caused by the act or omission of Tenant or Tenant's
officers, agents, employees, independent contractors, or invitees.

        If Landlord transfers its interest in the Project or this Lease,
Landlord shall either (a) transfer the portion of the Security Deposit then
held by Landlord to its transferee or (b) return to Tenant the portion of the
Security Deposit then held by Landlord and remaining after the deductions
permitted herein. Upon such transfer to such transferee or the return of the
Security Deposit to Tenant, Landlord shall have no further obligation with
respect to the Security Deposit, and Tenant's right to the return of the
Security Deposit shall apply solely against Landlord's transferee.


                                       28

<PAGE>   34

        21. FORCE MAJEURE.  Landlord shall not be in default under this Lease
to the extent Landlord is unable to perform any of its obligations on account
of any strike or labor problem, energy shortage, governmental pre-emption or
prescription, flood, earthquake, national emergency, or any other cause of any
kind beyond the reasonable control of Landlord ("Force Majeure"). Force Majeure
shall include, without limitation, any failure of, or delay by, the
appropriate governmental authorities to issue any permits or grant any
approvals. Without limiting the foregoing, any failure of any of the applicable
governmental authorities to issue all necessary building permits for the
Initial Improvements within thirty (30) days after the initial application shall
constitute Force Majeure. In the event of Force Majeure resulting from strike
or labor problem, Landlord shall use reasonable efforts to find alternate
providers at a comparable cost, subject to any Governmental Requirements and/or
labor agreements.

        22. TENANT'S PERSONAL PROPERTY AND FIXTURES. Tenant hereby grants to
Landlord all of its personal property and fixtures now or hereafter located
within the Premises as security for performance of all of Tenant's obligations
under this Lease. Tenant may replace such personal property and fixtures with
items of equal or better quality, but shall not otherwise remove them from the
Premises without the consent of Landlord until all of the obligations of Tenant
under this Lease have been performed. This Lease constitutes a security
agreement creating a security interest in such property in favor of Landlord,
subject only to the liens of existing creditors, and Landlord may at any time
file this Lease as a financing statement under the Uniform Commercial Code of
the state in which the Project is located. Landlord shall only exercise its
rights with respect to the security interest granted by this Section 22 if
Tenant's personal property or fixtures remain in the Premises or Project after
the expiration or earlier termination of this Lease.

        23. NOTICES. All notices, consents, approvals and similar
communications to be given by one party to the other under this Lease
(including, without limitation, any notice required by law to be given by
Landlord to Tenant as a condition to the filing of an action alleging an
unlawful detainer of the Premises and any three (3) day notice under Section
1161(2) or (3) of the California Code of Civil Procedure), shall be given in
writing, mailed or personally delivered as follows:

            A. Landlord. To Landlord as follows:

               CarrAmerica Realty Corporation
               3611 South Harbor Boulevard, Suite 230
               Santa Ana, California 92704
               Attn: Market Officer


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<PAGE>   35

             with a copy to:

             CarrAmerica Realty Corporation
             1850 K Street, N.W., Suite 500
             Washington, D.C. 20006
             Attn: Lease Administration

or to such other person at such other address as Landlord may designate by
notice to Tenant.

         B.  Tenant. To Tenant as follows:

             Zland, Inc.

             -------------------------------------

             -------------------------------------

             -------------------------------------

or to such other person at such other address as Tenant may designate by notice
to Landlord.

         Mailed notices shall be sent by United States certified or registered
mail, or by a reputable national overnight courier service, postage prepaid.
Mailed notices shall be deemed to have been given on the earlier of actual
delivery or three (3) business days after posting in the United States mail in
the case of registered certified mail, and one business day in the case of
overnight courier.

         24.  QUIET POSSESSION. Subject to the provisions of Section 16, so long
as Tenant shall perform all of its obligations under this Lease, Tenant shall
enjoy peaceful and quiet possession of the Premises against any party claiming
through the Landlord.

         25.  REAL ESTATE BROKER. Tenant represents to Landlord that Tenant has
not dealt with any real estate broker with respect to this Lease except for any
broker(s) listed in the Schedule, and no other broker is in any way entitled to
any broker's fee or other payment in connection with this Lease. Tenant shall
indemnify and defend Landlord against any claims by any other broker or third
party for any payment of any kind in connection with this Lease.

         26.  MISCELLANEOUS.

         A.  Successors and Assigns. Subject to the limits on Tenant's
assignment contained in Section 17, the provisions of this Lease shall be
binding upon and inure to the benefit of all successors and assigns of Landlord
and Tenant.

         B.  Date Payments Are Due. Except for payments to be made by Tenant
under this Lease which are due upon demand, Tenant shall pay to Landlord any
amount for which



                                       30
<PAGE>   36

Landlord renders a statement of account within ten days of Tenant's receipt of
Landlord's statement.

        C. Meaning of "Landlord", "Re-Entry, "including" and "Affiliate". The
term "Landlord" means only the owner of the Project and the lessor's interest in
this Lease from time to time. The words "re-entry" and "re-enter" are not
restricted to their technical legal meaning. The words "including" and similar
words shall mean "without limitation." The word "affiliate" shall mean a person
or entity controlling, controlled by or under common control with the applicable
entity. "Control" shall mean the power directly or indirectly, by contract or
otherwise, to direct the management and policies of the applicable entity.

        D. Time of the Essence. Time is of the essence of each provision of this
Lease.

        E. No Option. This document shall not be effective for any purpose until
it has been executed and delivered by both parties; execution and delivery by
one party shall not create any option or other right in the other party.

        F. Severability. The unenforceability of any provision of this Lease
shall not affect any other provision.

        G. Governing Law. This Lease shall be governed in all respects by the
laws of the state in which the Project is located, without regard to the
principles of conflicts of laws.

        H. Lease Modification. Tenant agrees to modify this Lease in any way
requested by a mortgagee which does not cause increased expense to Tenant or
otherwise materially adversely affect Tenant's interests under this Lease.

        I. No Oral Modification. No modification of this Lease shall be
effective unless it is a written modification signed by both parties.

        J. Landlord's Right to Cure. If Landlord breaches any of its obligations
under this Lease, Tenant shall notify Landlord in writing and shall take no
action respecting such breach so long as Landlord immediately begins to cure the
breach and diligently pursues such cure to its completion. Landlord may cure any
default by Tenant; any expenses incurred shall become Additional Rent due from
Tenant on demand by Landlord.

        K. Captions. The captions used in this Lease shall have no effect on the
construction of this Lease.

        L. Authority. Landlord and Tenant each represents to the other that it
has full power and authority to execute and perform this Lease.

        M. Landlord's Enforcement of Remedies. Landlord may enforce any of its
remedies under this Lease either in its own name or through an agent.



                                       31
<PAGE>   37

        N. Entire Agreement. This Lease, together with all Appendices,
constitutes the entire agreement between the parties. All Appendices and
Exhibits to this Lease are incorporated herein by this reference. No
representations or agreements of any kind have been made by either party which
are not contained in this Lease.

        O. Landlord's Title. Landlord's title shall always be paramount to the
interest of the Tenant, and nothing in this Lease shall empower Tenant to do
anything which might in any way impair Landlord's title.

        P. Light and Air Rights. Landlord does not grant in this Lease any
rights to light and air in connection with Project. Landlord reserves to itself,
the Land, the Building below the improved floor of each floor of the Premises,
the Building above the ceiling of each floor of the Premises, the exterior of
the Premises and the areas on the same floor outside the Premises, along with
the areas within the Premises required for the installation and repair of
utility lines and other items required to serve other tenants of the Building.

        Q. Singular and Plural. Wherever appropriate in this Lease, a singular
term shall be construed to mean the plural where necessary, and a plural term
the singular. For example, if at any time two parties shall constitute Landlord
or Tenant, then the relevant term shall refer to both parties together.

        R. No Recording by Tenant. Tenant shall not record in any public records
any memorandum or any portion of this Lease. Without limiting the foregoing, the
provisions of this Section 26(R) shall not prohibit the disclosure by Tenant of
the terms of this Lease to the extent required by law (including, without
limitation, in connection with any initial public offering of Tenant's stock).

        S. Exclusivity. Landlord does not grant to Tenant in this Lease any
exclusive right except the right to occupy its Premises.

        T. No Construction Against Drafting Party. The rule of construction that
ambiguities are resolved against the drafting party shall not apply to this
Lease.

        U. Survival. All obligations of Landlord and Tenant under this Lease
shall survive the termination of this Lease.

        V. Rent Not Based on Income. No rent or other payment in respect of the
Premises shall be based in any way upon net income or profits from the Premises.
Tenant may not enter into or permit any sublease or license or other agreement
in connection with the Premises which provides for a rental or other payment
based on net income or profit.

        W. Building Manager and Service Providers. Landlord may perform any of
its obligations under this Lease through its employees or third parties hired by
the Landlord.



                                       32
<PAGE>   38

        X. Late Charge and Interest on Late Payments. Without limiting the
provisions of Section 12A, if Tenant fails to pay any installment of Rent or
other charge to be paid by Tenant pursuant to this Lease within five (5)
business days after the same becomes due and payable, then Tenant shall pay a
late charge equal to the greater of five percent (5%) of the amount of such
payment or $250. In addition, interest shall be paid by Tenant to Landlord on
any late payments of Rent from the date due until paid at the rate provided in
Section 2D (2). Such late charge and interest shall constitute additional Rent
due and payable by Tenant to Landlord upon the date of payment of the delinquent
payment referenced above.

        27. UNRELATED BUSINESS INCOME. If Landlord is advised by its counsel at
any time that any part of the payments by Tenant to Landlord under this Lease
may be characterized as unrelated business income under the United States
Internal Revenue Code and its regulations, then Tenant shall enter into any
amendment proposed by Landlord to avoid such income, so long as the amendment
does not require Tenant to make more payments or accept fewer services from
Landlord, than this Lease provides.

        28. HAZARDOUS SUBSTANCES.

        A. Tenant shall not cause or permit any Hazardous Substances to be
brought upon, produced, stored, used, discharged or disposed of in or near the
Project unless Landlord has consented to such storage or use in its sole
discretion. If any lender or governmental agency shall require testing for
Hazardous Substances in the Premises, Tenant shall pay for such testing.

        B. "Hazardous Substances" means (a) any chemical, compound, material,
mixture or substance that is now or hereafter defined or listed in, or otherwise
classified pursuant to, any Environmental Laws as a "hazardous substance",
"hazardous material", "hazardous waste", "extremely hazardous waste", "acutely
hazardous waste", "radioactive waste", "infectious waste", "biohazardous waste",
"toxic substance", "pollutant", "toxic pollutant", contaminant" as well as any
formulation not mentioned herein intended to define, list, or classify
substances by reason of deleterious properties such as ignitability,
corrosivity, reactivity, carcinogenicity, toxicity, reproductive toxicity, "EP
toxicity", or "TCLP toxicity"; (b) petroleum, natural gas, natural gas liquids,
liquefied natural gas, synthetic gas usable for fuel (or mixtures of natural gas
and such synthetic gas) and ash produced by a resource recovery facility
utilizing a municipal solid waste stream, and drilling fluids, produced waters
and other wastes associated with the exploration, development or production of
crude oil, natural gas, or geothermal resources; (c) "hazardous substance" as
defined in Section 25281(f) of the California Health and Safety Code; (d)
"waste" as defined in Section 13050(d) of the California Water Code; (e)
asbestos in any form; (f) urea formaldehyde foam insulation; (g) polychlorinated
biphenyls (PCBs); (h) radon; and (i) any other chemical, material, or substance
exposure to which is limited or regulated by any Governmental Agency because of
its quantity, concentration, or physical or chemical characteristics, or which
poses a significant present or potential hazard to human health or safety or to
the environment if released into the workplace or the environment. "Hazardous
Substances"



                                       33
<PAGE>   39

shall not include ordinary office supplies and repair, maintenance and cleaning
supplies maintained in reasonable and necessary quantities and used in
accordance with all Environmental Laws. "Environmental Laws" means any and all
present and future federal, state and local laws, ordinances, regulations,
policies and any other requirements of any Governmental Agency relating to
health, safety, the environment or to any Hazardous Substances, including
without limitation, the Comprehensive Environmental Response, Compensation, and
Liability Act of 1980 (CERCLA), the Resource Conservation Recovery Act (RCRA),
the Hazardous Materials Transportation Act, the Toxic Substance Control Act, the
Endangered Species Act, the Clean Water Act, the Occupational Safety and Health
Act, the California Environmental Quality Act and the applicable provisions of
the California Health and Safety Code, California Labor Code and the California
Water Code, each as hereafter amended from time to time, and the present and
future rules, regulations and guidance documents promulgated under any of the
foregoing.

        C. Without limiting Tenant's liability and obligations under Sections
28(D), (E), (F) and (G), the foregoing covenant set forth in Section 28(A) shall
not extend to insignificant amounts of substances typically found or used in
general office applications so long as (i) such substances are maintained only
in such quantities as are reasonably necessary for Tenant's operations in the
Premises, (ii) such substances are used strictly in accordance with the
manufacturers' instructions therefor and all applicable Environmental Laws,
(iii) such substances are not disposed of in or about the Project in a manner
which would constitute a release or discharge thereof, and (iv) all such
substances are removed from the Project by Tenant upon the expiration or earlier
termination of this Lease. Tenant shall, within thirty (30) days after demand
therefor, provide to Landlord a written list identifying any Hazardous Materials
then maintained by Tenant in the Building, the use of each such Hazardous
Material so maintained by Tenant together with written certification by Tenant
stating, in substance, that neither Tenant nor any person for whom Tenant is
responsible has released or discharged any Hazardous Materials in or about the
Project.

        D. In order to obtain Landlord's consent under this Section 28 with
respect to any Hazardous Material other than as specified in Section 28(C)
above, Tenant shall first submit a detailed hazardous material management plan
describing all relevant aspects of the same to Landlord for approval, which
approval may be withheld by Landlord in its sole and absolute discretion. No
approval by Landlord shall relieve Tenant of any obligation of Tenant pursuant
to this Section 28, including all removal, clean-up and indemnification
obligations. Tenant shall, within five (5) days after receipt thereof, furnish
to Landlord copies of all notices or other communications received by Tenant
with respect to any actual or alleged release or discharge of any Hazardous
Material in or about the Premises or the Project and shall, whether or not
Tenant receives any such notice or communication, notify Landlord in writing of
any discharge or release of Hazardous Material by Tenant or anyone for whom
Tenant is responsible in or about the Premises or the Project. In the event
Tenant is required to maintain any hazardous materials license or permit in
connection with any use conducted by Tenant or any equipment operated by Tenant
in the Premises, copies of each such license or permit, each renewal thereof,
and any communication relating to suspension, renewal or



                                       34
<PAGE>   40

revocation thereof shall be furnished to Landlord within five (5) days after
receipt thereof by Tenant. Compliance by Tenant with this Section 28(C) shall
not relieve Tenant of any other obligation of Tenant pursuant to this Section
28.

        E. Upon any violation of the foregoing covenants and in all events upon
any expiration of the Term, Tenant shall be obligated, at Tenant's sole cost, to
clean up and remove from the Project all Hazardous Materials introduced into the
Project by Tenant or any third party for whom Tenant is responsible. Such
clean-up and removal shall include all testing and investigation required by any
governmental authorities having jurisdiction and preparation and implementation
of any remedial action plan required by any governmental authorities having
jurisdiction. All such clean-up and removal activities of Tenant shall, in each
instance, be conducted to the satisfaction of Landlord and all governmental
authorities having jurisdiction. Landlord's right of entry pursuant to Section
11 of this Lease shall include the right (but not the obligation) to enter and
inspect the Premises for violations of Tenant's covenant herein and to supervise
any of Tenant's clean-up and removal activities.

        F. To the extent permitted by then applicable law, Tenant shall protect,
indemnify, defend and hold harmless Landlord, the partners of any entity
constituting Landlord and Landlord's partners, officers, employees, agents,
lenders and attorneys from and against any and all claims, liabilities, losses,
actions, costs and expenses (including attorneys' fees and costs of defense)
incurred by such indemnified persons, or any of them, as the result of (i) the
introduction into the Project by Tenant, its employees, agents, licensees,
invitees, contractors or any other person or entity for whom Tenant is
responsible of any Hazardous Material, (ii) the usage by Tenant or anyone for
whom Tenant is responsible of Hazardous Materials in or about the Project, (iii)
the discharge or release in or about the Project by Tenant or anyone for whom
Tenant is responsible of any Hazardous Material, (iv) any injury to or death of
persons or damage to or destruction of property resulting from the use by Tenant
or anyone for whom Tenant is responsible of Hazardous Materials in or about the
Project, and (v) any failure of Tenant or anyone for whom Tenant is responsible
to observe the foregoing covenants. Payment shall not be a condition precedent
to enforcement of the foregoing indemnification provision.

        G. Upon any violation of any of the foregoing covenants, Landlord shall
be entitled to exercise all remedies available to a landlord against the
defaulting tenant, including but not limited to those set forth in Section 13 of
this Lease. Without limiting the generality of the foregoing, Tenant expressly
agrees that upon any such violation Landlord may, at its option (i) immediately
terminate this Lease, or (ii) continue this Lease in effect until compliance by
Tenant with its clean-up and removal covenant (notwithstanding the expiration of
the term of this Lease). No action by Landlord hereunder shall impair the
obligations of Tenant pursuant to this Section 28.

        29. EXCULPATION. Landlord shall have no personal liability under this
Lease; its liability shall be limited to its interest in the Project, and shall
not extend to any other property or assets of the Landlord. In no event shall
any officer, director, employee, agent,



                                       35
<PAGE>   41

shareholder, partner, member or beneficiary of Landlord be personally liable for
any of Landlord's obligations hereunder. Without limiting Landlord's recourse
against Tenant, in no event shall any officer, director, employee, agent or
shareholder of Tenant be personally liable for any of Tenant's obligations
hereunder.

        30. SIGNAGE. Subject to Landlord's reasonable prior written approval of
the location, design, size, color, material, composition and plans and
specifications therefor, Tenant may, at its sole cost and expense, construct and
maintain a top sign on the Building (the "Building Sign") to the extent
permitted by all Governmental Requirements. If Landlord grants its approval,
Tenant shall erect the Building Sign in accordance with the approved plans and
specifications, in a good and workmanlike manner, in accordance with all
applicable Governmental Requirements, now in force or hereafter enacted, of any
governmental entity or agency having jurisdiction over the Premises, and after
Tenant has received all requisite approvals thereunder (all of which being
referred to herein collectively as the "Sign Requirements"), and in a manner so
as not to unreasonably interfere with the construction or use of the Building,
Common Areas or other portions of the Project while such construction is taking
place, and thereafter, Tenant shall maintain the Building Sign in a good, clean
and safe condition and in accordance with the Sign Requirements, including all
repairs and replacements thereto. Upon the expiration or earlier termination of
the Lease Tenant shall, at its sole cost and expense, remove the Building Sign
and repair all damage caused thereby and restore the applicable portion of the
Building to its condition prior to the installation and removal of the Building
Sign.

        31. EXTENSION OPTION. Subject to Subsections B and C below, Tenant may
at its option extend the Term of this Lease for the entire Premises for one
period of five (5) years (the "Renewal Term") upon the same terms contained in
this Lease, excluding the provisions of Section 32 and Appendix C of this Lease
and except for the amount of Base Rent payable during the Renewal Term. Tenant
shall have no additional extension option.

        A. The Base Rent during the Renewal Term shall be the then prevailing
market rate for a comparable term commencing on the first day of the Renewal
Term for tenants of comparable size and creditworthiness for comparable space in
the Building and other first class office buildings in the South Orange County
area as reasonably determined by Landlord, including, without limitation, the
then prevailing market rate as reasonably determined by Landlord for the parking
stalls allocated to Tenant under the terms of this Lease.

        B. To exercise its option, Tenant must deliver a binding (except as
provided in Section 31(C)(ii) below) notice to Landlord not less than nine (9)
months prior to the proposed commencement of the applicable Renewal Term.
Thereafter, the Market Rate for the Renewal Term shall be calculated pursuant to
Subsection C below and Landlord shall inform Tenant of the Market Rate. Such
calculations shall be final and shall not be recalculated at the actual
commencement of the Renewal Term. If Tenant fails to timely give its notice of
exercise, Tenant will be deemed to have waived its option to extend.



                                       36
<PAGE>   42

        C. Market Rate shall be determined as follows:

                (i) If Tenant provides Landlord with its binding notice of
        exercise pursuant to Subsection B above, then at some point between ten
        (10) and eight (8) months prior to the commencement of the applicable
        Renewal Term (or, at Landlord's election, at an earlier point), Landlord
        shall calculate and inform Tenant of the Market Rate. If Tenant rejects
        the Market Rate as calculated by Landlord, Tenant shall inform Landlord
        of its rejection within ten (10) days after Tenant's receipt of
        Landlord's calculation, and Landlord and Tenant shall commence
        negotiations to agree upon the Market Rate. If Tenant fails to timely
        reject Landlord's calculation of the Market Rate it will be deemed to
        have accepted such calculation. If Landlord and Tenant are unable to
        reach agreement within twenty-one (21) days after Landlord's receipt of
        Tenant's notice of rejection, then the Market Rate shall be determined
        in accordance with (ii) below.

                (ii) If Landlord and Tenant are unable to reach agreement on the
        Market Rate within said twenty-one (21) day period, then within seven
        (7) days, Landlord and Tenant shall each simultaneously submit to the
        other in a sealed envelope its good faith estimate of the Market Rate.
        If the higher of such estimates is not more than one hundred five
        percent (105%) of the lower, then the Market Rate shall be the average
        of the two. Otherwise, the dispute shall be resolved by arbitration in
        accordance with (iii) and (iv) below; provided that Tenant may instead,
        by written notice to Landlord given within seven (7) days after the
        exchange of estimates, rescind its exercise of the extension option, in
        which event this Lease shall expire at the end of the initial Term set
        forth in the Schedule (and if Tenant fails to deliver such written
        recision notice with such seven (7) day period, Tenant's notice of the
        extension of the Term shall be binding and the Base Rent for the Renewal
        Term shall be determined by arbitration as provided below).

                (iii) Within seven (7) days after the exchange of estimates, the
        parties shall select as an arbitrator an independent MAI appraiser with
        at least five (5) years of experience in appraising office space in the
        metropolitan area in which the Project is located (a "Qualified
        Appraiser"). If the parties cannot agree on a Qualified Appraiser, then
        within a second period of seven (7) days, each shall select a Qualified
        Appraiser and within ten (10) days thereafter the two appointed
        Qualified Appraisers shall select a third Qualified Appraiser and the
        third Qualified Appraiser shall be the sole arbitrator. If one party
        shall fail to select a Qualified Appraiser within the second seven (7)
        day period, then the Qualified Appraiser chosen by the other party shall
        be the sole arbitrator.

                (iv) Within twenty-one (21) days after submission of the matter
        to the arbitrator, the arbitrator shall determine the Market Rate by
        choosing whichever of the estimates submitted by Landlord and Tenant the
        arbitrator judges to be more accurate. The arbitrator shall notify
        Landlord and Tenant of its decision, which shall



                                       37
<PAGE>   43

        be final and binding. If the arbitrator believes that expert advice
        would materially assist him, the arbitrator may retain one or more
        qualified persons to provide expert advice. The fees of the arbitrator
        and the expenses of the arbitration proceeding, including the fees of
        any expert witnesses retained by the arbitrator, shall be paid by the
        party whose estimate is not selected. Each party shall pay the fees of
        its respective counsel and the fees of any witness called by that party.

        D. Tenant's option to extend this Lease is subject to the conditions
that: (i) on the date that Tenant delivers its final binding notice exercising
its option to extend, Tenant is not in default under this Lease after the
expiration of any applicable notice and cure periods, and (ii) Tenant shall not
have assigned this Lease, or sublet any portion of the Premises under a sublease
which is in effect at any time during the final 12 months prior to the
applicable Renewal Term.

        32. RIGHT OF FIRST REFUSAL. Subject to Subsection B below, Landlord
hereby grants to Tenant for the term set forth in this Section a right of first
refusal for space in Building 2 (27071 Aliso Creek Road) of the Project
(collectively, the "ROFR Space"), to be exercised in accordance with Subsection
A below. Tenant's right of first refusal with respect to the ROFR Space shall be
applicable only to Landlord's initial leasing of the ROFR Space; once any
portion of the ROFR Space has been leased (whether to Tenant or any other
party), Tenant shall have no further rights under this Section 32 with respect
to such portion of the ROFR Space.

        A. If Landlord desires to accept a bona fide offer to initially lease
any of the ROFR Space during the term of the Tenant's rights under this Section,
Landlord shall so notify Tenant ("Landlord's ROFR Notice") identifying the
applicable ROFR Space (the "Subject ROFR Space") and the basic economic terms as
elected by Landlord for such ROFR Space. Tenant shall notify Landlord within
three (3) business days of receipt of Landlord's ROFR Notice whether it desires
to lease the Subject ROFR Space on the terms set forth in Landlord's ROFR
Notice. If Tenant does not notify Landlord within said 3 business day period
that it will lease the Subject ROFR Space, Tenant shall be deemed to have
refused the Subject ROFR Space. After any refusal, Landlord shall be free to
lease such space to any party upon basic economic terms not materially less
favorable to Landlord for a period of six (6) months (and if Landlord leases
such space to any party upon basic economic terms not materially less favorable
to Landlord within such six (6) month period, Tenant shall have no further right
of first refusal for such Subject ROFR Space). If Landlord fails to so lease
such Subject ROFR Space within such six (6) month period, or if Landlord desires
to accept a bona fide offer for such Subject ROFR Space during such six (6)
month period on basic economic terms materially less favorable to Landlord,
Tenant shall again have a right of first refusal with respect to such Subject
ROFR Space on the terms and conditions set forth in this Section 32. If Tenant
exercises its right of first refusal with respect to the Subject ROFR Space,
such space shall be added to the Premises for all purposes of this lease for the
remaining Term of this Lease on (a) the terms specified in Landlord's ROFR
Notice, and (b) the terms of this Lease to the extent that they do not conflict
with the terms specified in




                                       38
<PAGE>   44

Landlord's ROFR Notice, except that the terms of Landlord's ROFR Notice shall
not apply during any Renewal Term, and instead, the terms of this Lease applying
to the remainder of the Premises during the Renewal Term shall also apply to the
Subject ROFR Space.

        B. Tenant's right of first refusal is subject to the conditions that:
(i) on the date that Tenant delivers its notice exercising its right of first
refusal, Tenant is not in default under this Lease after the expiration of any
applicable notice and cure periods, and (ii) Tenant shall not have assigned the
Lease, or sublet any portion of the Premises under a sublease which is in effect
at any time during the period commencing with Tenant's delivery of its notice
and ending on the date the ROFR Space is added to the Premises.

        C. Promptly after Tenant's exercise of its right of first refusal,
Landlord shall execute and deliver to Tenant an amendment to the Lease to
reflect changes in the Premises, Base Rent, Tenant's Proportionate Share and any
other appropriate terms changed by the addition of the ROFR Space. Within 15
days thereafter, Tenant shall execute and return the amendment.



                                       39
<PAGE>   45

        IN WITNESS WHEREOF, the parties hereto have executed this Lease.

                                        LANDLORD:

                                        CARRAMERICA REALTY CORPORATION,
                                        a Maryland corporation


                                        By: /s/ THOMAS A. CARR
                                           -------------------------------------
                                        Print Name: Thomas A. Carr
                                                   -----------------------------
                                        Print Title: President & CEO
                                                    ----------------------------

                                        TENANT:

                                        ZLAND, INC.,
                                        a California corporation

                                        By: JOHN W. VEENSTRA
                                           -------------------------------------
                                        Print Name: John W. Veenstra
                                                   -----------------------------
                                        Print Title: CEO
                                                    ----------------------------

                                        By:
                                           -------------------------------------
                                        Print Name:
                                                   -----------------------------
                                        Print Title:
                                                    ----------------------------



                                       40

<PAGE>   46
                                   APPENDIX A
                              PLAN OF THE PREMISES
                                    Attached.








                                   APPENDIX A
                                   Page 1 of 1



<PAGE>   47






                                    [DIAGRAM]







<PAGE>   48





                                    [DIAGRAM]








<PAGE>   49

                                   APPENDIX B

                              RULES AND REGULATIONS

        1. Tenant shall not place anything, or allow anything to be placed near
the glass of any window, door, partition or wall which may, in Landlord's
judgment, appear unsightly from outside of the Project.

        2. The Project directory shall be available to Tenant solely to display
names and their location in the Project, which display shall be as directed by
Landlord.

        3. The sidewalks, halls, passages, exits, entrances, elevators and
stairways shall not be obstructed by Tenant or used by Tenant for any purposes
other than for ingress to and egress from the Premises. Tenant shall lend its
full cooperation to keep such areas free from all obstruction and in a clean and
sightly condition and shall move all supplies, furniture and equipment as soon
as received directly to the Premises and move all such items and waste being
taken from the Premises (other than waste customarily removed by employees of
the Building) directly to the shipping platform at or about the time arranged
for removal therefrom. The halls, passages, exits, entrances, elevators,
stairways, balconies and roof are not for the use of the general public and
Landlord shall, in all cases, retain the right to control and prevent access
thereto by all persons whose presence in the judgment of Landlord, reasonably
exercised, shall be prejudicial to the safety, character, reputation and
interests of the Project. Neither Tenant nor any employee or invitee of Tenant
shall go upon the roof of the Project.

        4. The toilet rooms, urinals, wash bowls and other apparatuses shall not
be used for any purposes other than that for which they were constructed, and no
foreign substance of any kind whatsoever shall be thrown therein, and to the
extent caused by Tenant or its employees or invitees, the expense of any
breakage, stoppage or damage resulting from the violation of this rule shall be
borne by Tenant.

        5. Tenant shall not cause any unnecessary janitorial labor or services
by reason of Tenant's carelessness or indifference in the preservation of good
order and cleanliness.

        6. Tenant shall not install or operate any refrigerating, heating or air
conditioning apparatus, or carry on any mechanical business without the prior
written consent of Landlord; use the Premises for housing, lodging or sleeping
purposes; or permit preparation or warming of food in the Premises (warming of
coffee and individual meals with employees and guests excepted). Tenant shall
not occupy or use the Premises or permit the Premises to be occupied or used for
any purpose, act or thing which is in violation of any Governmental Requirement
or which may be dangerous to persons or property.



                                   APPENDIX B
                                   Page 1 of 5


<PAGE>   50

        7. Tenant shall not bring upon, use or keep in the Premises or the
Project any kerosene, gasoline or inflammable or combustible fluid or material,
or any other articles deemed hazardous to persons or property, or use any method
of heating or air conditioning other than that supplied by Landlord.

        8. Landlord shall have sole power to direct electricians as to where and
how telephone and other wires are to be introduced. No boring or cutting for
wires is to be allowed without the consent of Landlord. The location of
telephones, call boxes and other office equipment affixed to the Premises shall
be subject to the approval of Landlord.

        9. No additional locks shall be placed upon any doors, windows or
transoms in or to the Premises. Tenant shall not change existing locks or the
mechanism thereof. Upon termination of the lease, Tenant shall deliver to
Landlord all keys and passes for offices, rooms, parking lot and toilet rooms
which shall have been furnished Tenant.

               In the event of the loss of keys so furnished, Tenant shall pay
Landlord therefor. Tenant shall not make, or cause to be made, any such keys and
shall order all such keys solely from Landlord and shall pay Landlord for any
keys in addition to the two sets of keys originally furnished by Landlord for
each lock.

        10. Tenant shall not install linoleum, tile, carpet or other floor
covering so that the same shall be affixed to the floor of the Premises in any
manner except as approved by Landlord.

        11. No furniture, packages, supplies, equipment or merchandise will be
received in the Project or carried up or down in the freight elevator, except
between such hours and in such freight elevator as shall be designated by
Landlord. Tenant shall not take or permit to be taken in or out of other
entrances of the Building, or take or permit on other elevators, any item
normally taken in or out through the trucking concourse or service doors or in
or on freight elevators.

        12. Tenant shall cause all doors to the Premises to be closed and
securely locked and shall turn off all utilities, lights and machines before
leaving the Project at the end of the day.

        13. Without the prior written consent of Landlord, Tenant shall not use
the name of the Project or any picture of the Project in connection with, or in
promoting or advertising the business of, Tenant, except Tenant may use the
address of the Project as the address of its business.

        14. Tenant shall cooperate fully with Landlord to assure the most
effective operation of the Premises' or the Project's heating and air
conditioning, and shall refrain


                                   APPENDIX B
                                   Page 2 of 5

<PAGE>   51
from attempting to adjust any controls, other than room thermostats installed
for Tenant's use. Tenant shall keep corridor doors closed.

        15. Tenant assumes full responsibility for protecting the Premises from
theft, robbery and pilferage, which may arise from a cause other than
Landlord's negligence, which includes keeping doors locked and other means of
entry to the Premises closed and secured.

        16. Peddlers, solicitors and beggars shall be reported to the office of
the Project or as Landlord otherwise requests.

        17. Tenant shall not advertise the business, profession or activities
of Tenant conducted in the Project in any manner which violates the letter or
spirit of any code of ethics adopted by any recognized association or
organization pertaining to such business, profession or activities.

        18. No bicycle or other vehicle and no animals or pets shall be allowed
in the Premises, halls, freight docks, or any other parts of the Building
except that blind persons may be accompanied by "seeing eye" dogs. Tenant shall
not make or permit any noise, vibration or odor to emanate from the Premises,
or do anything therein tending to create, or maintain, a nuisance, or do any
act tending to injure the reputation of the Building.

        19. Tenant acknowledges that Building security problems may occur which
may require the employment of extreme security measures in the day-to-day
operation of the Project.

        Accordingly:

            (a) Landlord may, at any time, or from time to time, or for
regularly scheduled time periods, as deemed advisable by Landlord and/or its
agents, in their sole discretion, require that persons entering or leaving the
Project or the Property identify themselves to watchmen or other employees
designated by Landlord, by registration, identification or otherwise.

            (b) Tenant agrees that it and its employees will cooperate fully
with Project employees in the implementation of any and all security procedures.

            (c) Such security measures shall be the sole responsibility of
Landlord, and Tenant shall have no liability for any action taken by Landlord
in connection therewith, it being understood that Landlord is not required to
provide any security procedures and shall have no liability for such security
procedures or the lack thereof.


                                  APPENDIX B
                                  Page 3 of 5
<PAGE>   52
        20. Tenant shall not do or permit the manufacture, sale, purchase, use
or gift of any fermented, intoxicating or alcoholic beverages without obtaining
written consent of Landlord.

        21. Tenant shall not disturb the quiet enjoyment of any other tenant.

        22. Tenant shall not provide any janitorial services or cleaning
without Landlord's written consent and then only subject to supervision of
Landlord and at Tenant's sole responsibility and by janitor or cleaning
contractor or employees at all times satisfactory to Landlord.

        23. Landlord may retain a pass key to the Premises and be allowed
admittance thereto at all times to enable its representatives to examine the
Premises from time to time and to exhibit the same and Landlord may place and
keep at any time signs advertising the Premises for Rent.

        24. No equipment, mechanical ventilators, awnings, special shades or
other forms of window covering shall be permitted either inside or outside the
windows of the Premises without the prior written consent of Landlord, and then
only at the expense and risk of Tenant, and they shall be of such shape, color,
material, quality, design and make as may be approved by Landlord.

        25. Tenant shall not during the term of this Lease canvas or solicit
other tenants of the Building for any purpose.

        26. Tenant shall not install or operate any phonograph, musical or
sound-producing instrument or device, radio receiver or transmitter, TV
receiver or transmitter, or similar device in the Building, nor install or
operate any antenna, aerial, wires or other equipment inside or outside the
Building, nor operate any electrical device from which may emanate electrical
waves which may interfere with or impair radio or television broadcasting or
reception from or in the Building or elsewhere, without in each instance the
prior written approval of Landlord. The use thereof, if permitted, shall be
subject to control by Landlord to the end that others shall not be disturbed.

        27. Tenant shall promptly remove all rubbish and waste from the
Premises.

        28. Tenant shall not exhibit, sell or offer for sale, Rent or exchange
in the Premises or at the Project any article, thing or service, except those
ordinarily embraced within the use of the Premises specified in Section 6 of
this Lease, without the prior written consent of Landlord.

        29. Tenant shall list all furniture, equipment and similar articles
Tenant desires to remove from the Premises or the Building and deliver a copy
of such list to Landlord and


                                  APPENDIX B
                                  Page 4 of 5
<PAGE>   53

procure a removal permit from the Office of the Building authorizing Building
employees to permit such articles to be removed.

        30. Tenant shall not overload any floors in the Premises or any public
corridors or elevators in the Building.

        31. Tenant shall not do any painting in the Premises, or mark, paint,
cut or drill into, drive nails or screws into, or in any way deface any part of
the Premises or the Building, outside or inside, without the prior written
consent of Landlord.

        32. Whenever Landlord's consent, approval or satisfaction is required
under these Rules, then unless otherwise stated, any such consent, approval or
satisfaction must be obtained in advance, such consent or approval may be
granted or withheld in Landlord's sole discretion, and Landlord's satisfaction
shall be determined in its sole judgment.

        33. Tenant and its employees shall cooperate in all fire drills
conducted by Landlord in the Building.


                                   APPENDIX B
                                   Page 5 of 5


<PAGE>   54

                                   APPENDIX C

                          TENANT IMPROVEMENT AGREEMENT

        1. INITIAL IMPROVEMENTS. Landlord shall cause to be performed the
improvements (the "Initial Improvements") in the Premises in accordance with
plans and specifications approved by Tenant and Landlord (the "Plans"), which
approvals shall not be unreasonably withheld. The Initial Improvements shall be
performed at the Tenant's cost, subject to the Landlord's Contribution
(hereinafter defined). The Initial Improvements shall include the installation
of a separate meter for Tenant's computer room (the "Meter").

        Landlord shall cause the Plans to be prepared, at Tenant's cost, by a
registered professional architect and mechanical and electrical engineer(s),
approved by the Landlord. Tenant shall within two (2) weeks after receipt of the
Plans either provide reasonable and detailed written comments to such Plans or
approve the same. Tenant shall be deemed to have approved such Plans if it does
not timely provide comments on such Plans. If Landlord provides Tenant with
revised Plans, Tenant shall within one week after receipt then either provide
reasonable and detailed written comments to such revised Plans or approve such
Plans. Tenant shall be deemed to have approved such revised Plans if Tenant does
not timely provide comments on such Plans. Tenant hereby acknowledges and agrees
that the Plans for the Initial Improvements must comply with all applicable
Governmental Requirements, but that Landlord's preparation of any of the Plans
(or any modifications or changes thereto) shall not impose upon Landlord or its
agents or representatives any obligation with respect to the design of the
Initial Improvements or the compliance of such Initial Improvements or the Plans
with applicable Governmental Requirements.

        Landlord, with consultation of Tenant, shall select a contractor to
perform the construction of the Initial Improvements. Landlord shall use
commercially reasonable efforts to cause the Initial improvements for each Phase
of the Premises to be substantially completed, except for minor "Punch List"
items, on or before the Estimated Commencement Date for such Phase of the
Premises specified in the Schedule to the Lease, subject to Tenant Delay (as
defined in Section 4 hereof) and Force Majeure.

        Landlord, or an agent of Landlord, shall provide project management
services in connection with the construction of the Initial Improvements and the
Change Orders (hereinafter defined). Such project management services shall be
performed, at Tenant's cost, for a fee of five percent (5%) of all costs related
to the preparation of the Plans and the construction of the Initial Improvements
and the Change Orders.

        2. CHANGE ORDERS. If, prior to the Commencement Date, Tenant shall
require improvements or changes (individually or collectively, "Change Orders")
to any of the Premises in addition to, revision of or substitution for the
Initial Improvements, Tenant shall deliver to Landlord for its approval plans
and specifications for such Change Orders. If Landlord does not approve of the
plans for Change Orders, Landlord shall advise Tenant of the revisions required.
Tenant shall revise and redeliver the plans and specifications to Landlord
within five (5) business days of Landlord's advice or Tenant shall be deemed to
have abandoned its request for such Change Orders. Tenant shall pay for all
preparations and revisions of plans and specifications, and the construction of
all Change Orders, subject to Landlord's Contribution.


                                   APPENDIX C
                                   Page 1 of 4

<PAGE>   55

        3. LANDLORD'S CONTRIBUTION. Landlord shall contribute toward the costs
incurred for the Initial Improvements and Change Orders for each Phase an amount
up to the following amount for each Phase of the Premises ("Landlord's
Contribution"):

<TABLE>
<CAPTION>
                                      Landlord's Contribution
<S>                                   <C>
        Phase A                             $393,860

        Phase B                             $203,700

        Phase C                             $203,700
</TABLE>

The costs of the Meter, up to a maximum of $500, shall be applied against
Landlord's Contribution. Landlord has no obligation to pay for costs of the
Initial Improvements or Change Orders for any Phase in excess of Landlord's
Contribution for such Phase. If the cost of the Initial Improvements and/or
Change Orders for any Phase exceeds the Landlord's Contribution for such Phase,
Tenant shall pay such overage to Landlord prior to commencement of construction
of the Initial Improvements and/or Change Orders for such Phase (and any unused
Landlord's Contribution for any Phase cannot be used to offset the cost of the
Initial Improvements and/or Change Orders for any other Phase).

        4. COMMENCEMENT DATE DELAY. The Commencement Date for each Phase of the
Premises shall be delayed beyond the Estimated Commencement Date for such Phase
of the Premises until the Initial Improvements for such Phase of the Premises
have been substantially completed (the "Completion Date"), except to the extent
that the delay shall be caused by any one or more of the following (a "Tenant
Delay"):

               (a) Tenant's request for Change Orders whether or not any such
Change Orders are actually performed; or

               (b) Contractor's performance of any Change Orders; or

               (c) Tenant's request for materials, finishes or installations
requiring unusually long lead times; or

               (d) Tenant's delay in reviewing, revising or approving plans and
specifications beyond the periods set forth herein; or

               (e) Tenant's delay in providing information critical to the
normal progression of the project. Tenant shall provide such information as soon
as reasonably possible, but in no event longer than one week after receipt of
such request for information from the Landlord; or

               (f) Tenant's delay in making payments to Landlord for costs of
the Initial Improvements and/or Change Orders in excess of the Landlord's
Contribution; or


                                   APPENDIX C
                                   Page 2 of 4

<PAGE>   56

         (g) Any other act or omission by Tenant, its agents, contractors or
persons employed by any of such persons.

If the Commencement Date for any Phase of the Premises is delayed for any
reason, then Landlord shall cause Landlord's Architect to certify the date on
which the Initial Improvements would have been completed but for such Tenant
Delay, or were in fact completed without any Tenant Delay.

         Without limiting the foregoing regarding Tenant Delay, if Landlord has
not substantially completed construction of the Initial Improvements for any
Phase of the Premises on or before the date which is fifteen (15) days after
Estimated Commencement Date for such Phase of the Premises (the "Outside Date")
as a result of a Landlord Delay, then as Tenant's sole remedy for the delay,
Tenant's obligation to pay Base Rent for the Phase of the Premises affected by
such Landlord Delay (but not any other portion of the Premises) shall be abated
after the Commencement Date for the Phase of the Premises so affected, for each
day of Landlord Delay beyond the applicable Outside Date by an amount equal to
$1.50 multiplied by the Rentable Area of the Phase of the Premises to which such
Landlord Delay applies, divided by the number of days in the calendar month to
which such abatement applies. Further, without limiting the foregoing regarding
Tenant Delay, if Landlord has not substantially completed construction of the
Initial Improvements for Phase A of the Premises on or before November 15, 1999
as a result of a Landlord Delay, than as Tenants' sole remedy for the delay,
Tenant may, on or before November 30, 1999, elect to terminate this Lease as to
the entire Premises by written notice to Landlord (in which event if Tenant
timely delivers such notice, this Lease shall thereafter terminate, excluding
any obligations which survive any termination and excluding any obligations to
pay for work performed prior to the date of such termination). If Tenant fails
to deliver notice of such termination on or before November 30, 1999, Tenant
shall be deemed to have elected not to terminate this Lease and the provisions
of the immediately preceding sentence shall be of no further force or effect. As
used herein "Landlord Delay" means any action or omission by Landlord that
actually delays the substantial completion of the Initial Improvements for the
Phase A Premises, and shall not include Tenant Delay or any delay resulting from
Force Majeure.

         5.  ACCESS BY TENANT PRIOR TO COMMENCEMENT OF TERM. Landlord at its
discretion may permit Tenant and its agents to enter any portion of the Premises
prior to the Commencement Date for such portion of the Premises to prepare the
Premises for Tenant's use and occupancy. Any such permission shall constitute a
license only, conditioned upon Tenant's:

         (a) working in harmony with Landlord and Landlord's agents,
contractors, workmen, mechanics and suppliers and with other tenants and
occupants of the Building;

         (b) obtaining in advance Landlord's approval of the contractors
proposed to be used by Tenant and depositing with Landlord in advance of any
work (i) security satisfactory to Landlord for the completion thereof, and (ii)
the contractor's affidavit for the proposed work and the waivers of lien from
the contractor and all subcontractors and suppliers of material; and

         (c) furnishing Landlord with such insurance as Landlord may require
against liabilities which may arise out of such entry.


                                  APPENDIX C
                                  Page 3 of 4






<PAGE>   57
        Landlord shall have the right to withdraw such license for any reason
upon twenty-four (24) hours' written notice to Tenant. Landlord shall not be
liable in any way for any injury, loss or damage which may occur to any of
Tenant's property or installations in the Premises prior to the Commencement
Date. Tenant shall protect, defend, indemnify and save harmless Landlord from
all liabilities, costs, damages, fees and expenses arising out of the
activities of Tenant or its agents, contractors, suppliers or workmen in the
Premises or the Building. Any entry and occupation permitted under this Section
shall be governed by Section 5 and all other terms of the Lease.

        6. MISCELLANEOUS.

        Tenant acknowledges and agrees that the construction of the Initial
Improvements in the Phase B Premises and Phase C Premises shall continue after
Tenant has taken occupancy of a portion of the Premises, and Tenant agrees that
such construction shall not affect Tenant's obligations under this Lease or
constitute an eviction of Tenant from the Premises. Terms used in this Appendix
C shall have the meanings assigned to them in this Lease. The terms of this
Appendix C are subject to the terms of this Lease.


                                  APPENDIX C
                                  Page 4 of 4
<PAGE>   58

                                   APPENDIX D
                    MORTGAGES CURRENTLY AFFECTING THE PROJECT

                                      NONE






                                   APPENDIX D
                                   Page 1 of 1



<PAGE>   59

                                   APPENDIX E

                         COMMENCEMENT DATE CONFIRMATION

Landlord:  CarrAmerica Realty Corporation, a Maryland corporation

Tenant:    Zland, Inc., a California corporation

     This Commencement Date Confirmation is made by Landlord and Tenant
pursuant to that certain Lease dated as of __________ , 1999 (the "Lease") for
certain premises known as ___________ in the building commonly known as Building
3 of the Pacific Corporate Plaza (the "Premises"). This Confirmation is made
pursuant to Item 9 of the Schedule to the Lease.

     1. Lease Commencement Date, Termination Date. Landlord and Tenant hereby
agree that the Commencement Date for the Phase __ Premises is _______ , 1999.
The Termination Date of the Lease is ________________ , ______ .

     2. Acceptance of Premises. Tenant has inspected the Phase __ Premises and
affirms that the Phase __ Premises is acceptable in all respects in its current
"as is" condition.

     3. Incorporation. This Confirmation is incorporated into the Lease, and
forms an integral part thereof. This Confirmation shall be construed and
interpreted in accordance with the terms of the Lease for all purposes.

                             TENANT:

                             ZLAND, INC.,
                             a California corporation

                             By: _________________________________
                             Name: _______________________________
                             Title: ______________________________


                             By: _________________________________
                             Name: _______________________________
                             Title: ______________________________


                                   APPENDIX E

                                  Page 1 of 2






<PAGE>   60

                                        LANDLORD:

                                        CARRAMERICA REALTY CORPORATION,
                                        a Maryland corporation


                                        By:
                                           -------------------------------------
                                        Name:
                                             -----------------------------------
                                        Title:
                                              ----------------------------------








                                   APPENDIX E
                                   Page 2 of 2



<PAGE>   61

                                   APPENDIX F
                               JANITORIAL SERVICES
                                    Attached.








                                   APPENDIX F




<PAGE>   62

                        CURRENT JANITORIAL SPECIFICATIONS


A. ELEVATORS, LOBBIES AND CORRIDORS

        1. NIGHTLY

                a.      Thoroughly wash all glass including low partitions and
                        the corridor side of all windows and glass doors.

                b.      Spot clean all chrome bright work including door
                        hardware, kick plates, hose cabinets, and visible
                        hardware on the corridor side of tenant entry door.

                c.      Spot clean, sweep, and vacuum all lobby carpeting.

                d.      Empty and clean waste paper baskets and refuse
                        receptacles.

                e.      Spot clean and dust directory board glass.

                f.      Stairwells will be walked nightly and policed as needed.

        2. WEEKLY

                a.      Sweep all stairwells and landings.

        3. MONTHLY

                a.      All carpeted floors will be spot cleaned as necessary.
                        Each crew is equipped with a carpet brush and "Folex"
                        the spotting agent. Any spots not removable by normal
                        shampooing will be reported to you.

                b.      Dust all horizontal surfaces and ledges not attended to
                        in nightly service. This includes corners and edges.

                C.      Sweep entryway.

B. OFFICE AREAS

        1. NIGHTLY

                a.      Empty trash cans, clean thoroughly inside and out.
                        Replace liners as needed.

                b.      Feather dust all desks, file cabinets, windowsills,
                        chairs, tables, pictures, and telephones thoroughly.
                        Glass top desks, tables are to be cleaned nightly with
                        towels and glass cleaner and dried thoroughly.



<PAGE>   63

                c.      Water fountains are to be cleaned, polished, sanitized
                        and dried thoroughly.

                d.      Spot clean entrance and exit doors, including door
                        frames and around switch plates and corner guards to
                        remove fingerprints, soil, etc. This process applied to
                        both sides of the doors.

                e.      All chairs and trash cans will be arranged in an orderly
                        manner each night.


                f.      Dust mop and spot damp mop tile floors.

                g.      Vacuum all traffic areas.

        2. WEEKLY

                a.      Spot clean glass partitions with glass cleaner and paper
                        towels to eliminate fingermarks and smudges.

                b.      Spot clean all furniture, files, telephones and
                        accessories, to remove streaks, stains, spills, and
                        fingermarks.

        3. MONTHLY

                a.      All carpeted floors will be edged with a small broom or
                        other edging tool, paying particular attention to
                        corners, behind doors, and around furniture.

                b.      Wipe with dust cloth all chair legs and rungs, and
                        furniture legs and other areas of furniture and
                        accessories not dusted during the regular dusting.

                c.      All hard-surfaced floors will be spray buffed with a
                        electric rotary buffing machine as necessary. All wax
                        marks will be removed from baseboards, doors, and
                        frames.

                d.      All horizontal surfaces and ledges, such as picture
                        frames that are beyond reach of normal dusting will be
                        dusted using a dust cloth.

                e.      Dust tops of metal partitions, and metal shelf units.

                f.      Damp wipe telephone with disinfectant and dry
                        thoroughly.

                g.      Thoroughly clean all drinking fountains.

        4. QUARTERLY

                a.      All mini-blinds will be feather dusted.

                b.      All ceiling vents and return air conditioning vents will
                        be dusted.



<PAGE>   64

                c.      Strip and wax all vinyl flooring.

C. DATA PROCESSING AREAS

        1. DAILY

                a.      Dust and spot damp mop all tile raised floor taking care
                        to clean along all edges, under desks, trash cans,
                        chairs, and vents.

                b.      Feather dust all desks, file cabinets, windowsills,
                        chairs, tables, pictures, and telephones. (Detail of
                        desk on request).

                c.      Damp wipe entrance and exit doors, including door
                        frames, to remove fingermarks, soil, etc.

                d.      Vacuum all traffic areas.

                e.      Return all chairs and trash cans to their proper
                        positions and take care to arrange them in an orderly
                        and neat manner.

        2. WEEKLY

                a.      Thoroughly clean the water fountains.

        3. MONTHLY

                a.      Dust tops of metal partitions, metal shelf units.

                b.      Damp wipe telephones with disinfectant and dry
                        thoroughly.

D. EXECUTIVE OFFICES (Designated by management)

        1. DAILY

                a.      Dust all desks, file cabinets, windowsills, chairs,
                        tables, pictures, telephones thoroughly. Glass top
                        desks, tables are to be cleaned nightly with towels and
                        glass cleaner and dried thoroughly.

                b.      Damp wipe entrance and exit doors, including door
                        frames, to remove fingermarks, soil, etc.

                c.      Spot clean glass partitions with glass cleaner and paper
                        towels to eliminate fingermarks, smudges, etc.

                d.      Remove fingerprints and smudges from wall switch plates
                        as needed.



<PAGE>   65

                h.      Thoroughly sweep and wet mop restrooms and foyer floors
                        using a detergent disinfectant. Vacuum foyer floors if
                        carpeted.

                i.      Entranceway doors are to be spot cleaned to eliminate
                        fingerprints, smudges, etc., including door facings.

        2. WEEKLY

                a.      Entrance doors are to cleaned with wet cloth and
                        cleaning solution taking care to clean vents and door
                        frames thoroughly.

        3. MONTHLY

                a.      Wash all partitions with disinfectant and dry polish.

                b.      Machine scrub and refinish all tile floors as necessary.

        4. QUARTERLY

                a.      Stainless hand plates, handles, and kick plates on
                        entranceway doors are to be cleaned and dried
                        thoroughly.

                b.      Spot wash all restroom walls with disinfectant taking
                        care to clean all wall receptacles and dispensers and
                        dry polish.

                C.      Clean all air conditioning and ceiling vents.

F. KITCHEN

        1. NIGHTLY

                a.      Sweep and damp mop all hard floor areas.

                b.      Thoroughly vacuum all traffic areas.

                C.      Wipe all horizontal and vertical tile surfaces.

                d.      Wipe all tables.

                e.      Straighten chairs and tables back to desired seating
                        arrangement.

                f.      Wipe front of microwave ovens, refrigerator, and vending
                        machines.

                g.      Wash counters of food and coffee spills.

                h.      Rinse out coffee pots, empty grounds and wipe off
                        machine.



<PAGE>   66

        2. MONTHLY

                a.      Vacuum all upholstered furniture.

G. DAYPORTER DUTIES

The Dayporter shall be trained and assigned to perform the following duties, and
any additional duties as may be directed by the building manager. He will be
available by pager.

        1.      Police all restrooms, to be checked a minimum of twice a day,
                morning and afternoon.

        2.      Check and fill toilet tissue, seat covers, and towel dispensers.

        3.      Keep entrance door glass, frames and lobby in a clean condition.

        4.      Dust handrails, stair stringers, and risers, wash as necessary.

        5.      Police and maintain elevator cabs. If carpeted, elevators are to
                be vacuumed, spots and surface litter removed as required.

        6.      Police exterior of building picking up trash and debris.

        7.      Make sure cafeteria and patio are kept in a clean condition,
                sweep and spot mop floors as needed and wipe tables.



<PAGE>   67
                       FIRST AMENDMENT TO LEASE AGREEMENT

     THIS FIRST AMENDMENT TO LEASE AGREEMENT ("Amendment") is dated as of July
21, 1999, between CARRAMERICA REALTY CORPORATION ("Landlord"), and ZLAND,
Inc., a California corporation ("Tenant").

     A.   Landlord and Tenant entered into that certain Lease dated as of
February 26, 1999 (the "Lease"), with respect to certain premises located at
27081 Aliso Creek Road, Aliso Viejo, California. Unless otherwise defined in
this Amendment, initially-capitalized terms used herein shall have the meanings
set forth in the Lease.

     B.   Landlord and Tenant desire to amend the Lease upon the terms and
conditions set forth herein.

     NOW THEREFORE, in consideration of the foregoing Recitals, the mutual
covenants and agreements contained herein, and for other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged,
Landlord and Tenant agree, and amend the Lease, as follows:

     1.   The following is hereby added to the end of Section 3 of Appendix C
to the Lease:

          If the costs of the Initial Improvements and Change Orders are in
     excess of the Landlord's Contribution, and so long as Tenant is not in
     default under this Lease, Landlord will lend Tenant an amount not to
     exceed, with respect to each Phase, an amount equal to One Dollar per
     gross rentable square foot of space in such Phase (the "Improvement
     Allowance") solely for the payment of the costs of the Initial
     Improvements and Change Orders for such Phase. The Improvement
     Allowance shall be calculated on a Phase by Phase basis, and any
     unused Improvement Allowance for any Phase may not be reallocated to,
     or used for, any other Phase. The entire Improvement Allowance funded
     by Landlord, together with interest thereon at the rate set forth
     herein, shall be paid by Tenant to Landlord as part of the Base Rent.
     For the purposes of determining the Base Rent, the "TI Rent Component"
     per month shall mean an amount equal to the total Improvement
     Allowance funded by Landlord, together with interest on such amount at
     a rate of eleven percent (11%) per annum from the date of disbursement
     by Landlord until repaid by Tenant, amortized in equal monthly
     installments over the initial term of this Lease. Landlord and Tenant
     agree that all unpaid amounts of the Improvement Allowance constitute
     Base Rent under this Lease. Without limiting any of the foregoing
     provisions, at Landlord's request, Tenant shall within five (5) days
     after such request, duly execute and deliver to Landlord a promissory
     note, in form and substance satisfactory to Landlord, evidencing
     Tenant's obligation to repay the Improvement Allowance with interest
     thereon as provided herein (the "Improvement Note"). Tenant
     acknowledges and agrees that (a) Tenant's failure to deliver the
     Improvement Note to Landlord as provided herein, or (b) any breach of
     any of the terms of the Improvement Note, shall constitute a
<PAGE>   68
     material breach and default under this Lease. Tenant's failure to execute
     and deliver the Improvement Note to Landlord as provided herein shall not
     affect Tenant's obligation to repay the Improvement Allowance together with
     interest thereon as provided herein. The Improvement Note may be prepaid by
     Tenant at any time. Any unpaid Improvement Allowance, together with
     interest thereon as provided herein, shall be immediately due and payable
     upon any default by Tenant under this Lease. Tenant agrees to pay any and
     all of Landlord's attorneys' fees and costs relating to the enforcement of
     Landlord's rights under the Improvement Note or with respect to the
     repayment of the Improvement Allowance.

     2.   Section 11 of the Schedule to the Lease is hereby deleted and the
following substituted therefor:

          Base Rent shall be and mean the sum of the applicable Base Component
     set forth below plus the applicable TI Rent Component (as defined in
     Appendix C, as amended by this Amendment) for all of the Phases. The Base
     Component is as follows:

<TABLE>

          Period                        Annual Base              Monthly Base
                                         Component                Component
     ------------------------------------------------------------------------
     <S>                                <C>                      <C>
     Lease Year 1; before Phase B
     Commencement Date                  $319,026.60              $26,585.55

     Lease Year 1; after Phase B
     Commencement Date and before
     Phase C Commencement Date          $484,023.60              $40,335.30

     Lease Year 1; after Phase C
     Commencement Date                  $649,004.40              $54,083.70

     Lease Year 2                       $674,964.58              $56,247.05

     Lease Year 3                       $701,963.16              $58,496.93

     Lease Year 4                       $730,041.69              $60,836.81

     Lease Year 5                       $759,243.36              $63,270.28

     Remaining Initial Term after
     Lease Year 5                       $789,613.09              $65,801.09

</TABLE>

     3.   Appendix E to the Lease is hereby deleted and a new Appendix E, in the
form of Appendix A attached hereto, substituted therefor.

<PAGE>   69
     4.   Upon any determination of the TI Rent Component for any Phase the
amount of the Security Deposit shall be recalculated taking into account the
addition of such TI Rent Component to the Base Rent and Tenant shall, within
five (5) days after written notice from Landlord, deliver to Landlord the
amount necessary to cause the Security Deposit then held by Landlord to equal
such recalculated amount.

     5.   Landlord and Tenant acknowledge that the Change Orders described in
the April 13, 1999 letter from Landlord to Tenant were implemented by Landlord
and Tenant and any contrary references in the Lease are hereby amended
accordingly.

     6.   This Amendment shall be governed by, and construed and enforced in
accordance with, the laws of the State of California.

     7.   This Amendment may be executed in any number of counterparts, each of
which when so executed and delivered shall be deemed to be an original and all
of which counterparts taken together shall constitute but one and the same
instrument. Signature pages may be detached from the counterparts and attached
to a single copy of this Amendment to physically form one document.

     8.   Tenant hereby acknowledges and reaffirms its obligations under the
Lease, as such Lease has been amended by this Amendment, and agrees that any
reference made in any other document to the Lease shall mean the Lease as
amended pursuant to this Amendment. Except as expressly provided herein, the
Lease remains unmodified and in full force and effect. Any breach by Tenant of
this Amendment, including any exhibit hereto, shall constitute a breach and
default by Tenant under the Lease.

     9.   Time is of the essence with respect to each provision of this
Agreement.
<PAGE>   70
     IN WITNESS WHEREOF, Landlord and Tenant have caused this Amendment to be
duly executed and delivered as of the date first above written.


TENANT:                            LANDLORD:

ZLAND, INC.,                       CARRAMERICA REALTY
a California corporation           CORPORATION,
                                   a Maryland corporation


By: /s/ R.C. Bjorkman              By: /s/ D. L. Merriman
    ---------------------              ---------------------
Name: R.C. Bjorkman                Name:  Dwight L. Merriman
Title: VP Finance                  Title: Managing Director

By:
   -----------------------
Name:
     ---------------------
Title:
      --------------------


<PAGE>   71
                                   APPENDIX A

                         COMMENCEMENT DATE CONFIRMATION


LANDLORD:      CARRAMERICA REALTY CORPORATION, a Maryland corporation

TENANT:        ZLAND, INC., a California Corporation


     This Commencement Date Confirmation is made by Landlord and Tenant
pursuant to that certain Lease dated as of February 26, 1999, as subsequently
amended (as amended, the "Lease") for certain premises known as 27081 Aliso
Creek Road, Aliso Viejo, California, in the building commonly known as Building
3 of the Pacific Corporate Plaza (the "Premises"). This Confirmation is made
pursuant to Item 9 of the Schedule to the Lease.

     1.   Lease Commencement Date, Termination Date. Landlord and Tenant hereby
agree that the Commencement Date for the Phase __ Premises is _________, 1999.
The Termination Date of the Lease is __________, ______.

     2.   Base Rent. The monthly Base Rent for the initial Term is as follows:

<TABLE>
<CAPTION>
                       Monthly           Monthly TI
                    Base Component      Rent Component      Monthly Base Rent
                    --------------      --------------      -----------------
<S>                 <C>                 <C>                 <C>
Lease Year 1        $                   $                   $

Lease Year 2        $                   $                   $

Lease Year 3        $                   $                   $

Lease Year 4        $                   $                   $

Lease Year 5        $                   $                   $

Remaining Initial   $                   $                   $
  Term
</TABLE>

     The annual Base Rent for the initial Term is as follows:

<TABLE>
<CAPTION>
                        Annual            Annual TI
                    Base Component      Rent Component      Annual Base Rent
                    --------------      --------------      ----------------
<S>                 <C>                 <C>                 <C>
Lease Year 1        $                   $                   $

Lease Year 2        $                   $                   $

Lease Year 3        $                   $                   $

Lease Year 4        $                   $                   $

Lease Year 5        $                   $                   $

Remaining Initial   $                   $                   $
  Term
</TABLE>
<PAGE>   72
     3.   Acceptance of Premises. Tenant has inspected the Phase __ Premises
and affirms that the Phase __ Premises is acceptable in all respects in its
current "as is" condition.

     4.   Incorporation. This Confirmation is incorporated into the Lease, and
forms an integral part thereof. This Confirmation shall be construed and
interpreted in accordance with the terms of the Lease for all purposes.

                                        TENANT:

                                        ZLAND, INC.,
                                        a California corporation


                                        By:________________________________
                                        Name: _____________________________
                                        Title: ____________________________


                                        By:________________________________
                                        Name: _____________________________
                                        Title: ____________________________


                                        LANDLORD:

                                        CARRAMERICA REALTY CORPORATION,
                                        a Maryland corporation


                                        By:________________________________
                                        Name: _____________________________
                                        Title: ____________________________




<PAGE>   73

                                   APPENDIX E

                         COMMENCEMENT DATE CONFIRMATION


Landlord: CarrAmerica Realty Corporation, a Maryland corporation

Tenant:   Zland.com, Inc., a Delaware corporation

     This Commencement Date Confirmation dated January 4, 2000, is made by
Landlord and Tenant pursuant to that certain Lease dated as of February 26,
1999 (the "Lease"), for certain premises known as Phase C, consisting of 10,185
square feet, in the building commonly known as Building Three of Pacific
Corporate Plaza, 27081 Aliso Creek Road, Aliso Viejo, California (the
"Premises"). This Confirmation is made pursuant to Item 9 of the Schedule to
the Lease.

     1.   Lease Commencement Date, Termination Date. Landlord and Tenant hereby
agree that the Commencement Date for Phase C Premises is December 1, 1999. The
Termination Date of the Lease is November 30, 2004.

     2.   Acceptance of Premises. Tenant has inspected the Phase C Premises and
affirms that the Phase B Premises is acceptable in all respects in its current
"as is" condition.

     3.   Incorporation. This Confirmation is incorporated into the Lease, and
forms an integral part thereof. This Confirmation shall be construed and
interpreted in accordance with the terms of the Lease for all purposes.


                                   TENANT:
                                   Zland.com, Inc., a Delaware corporation

                                   By: /s/ Gregg Amber
                                       ---------------------------------------

                                   Name: GREGG AMBER
                                         -------------------------------------

                                   Title: Sr. VP & General Counsel
                                          ------------------------------------


                                   LANDLORD:
                                   CarrAmerica Realty Corporation, a Maryland
                                   corporation



                                   By: /s/ Phillip Matchett
                                       ---------------------------------------

                                   Name: PHILLIP MATCHETT
                                         -------------------------------------

                                   Title: V.P.
                                          ------------------------------------
<PAGE>   74
                                   APPENDIX E

                         COMMENCEMENT DATE CONFIRMATION


Landlord:      CarrAmerica Realty Corporation, a Maryland corporation

Tenant:        Zland.com, Inc., a Delaware corporation


     This Commencement Date Confirmation is made by Landlord and Tenant
pursuant to that certain Lease dated as of February 26, 1999 (the "Lease"), for
certain premises known as Phase B, consisting of 10,185 square feet, in the
building commonly known as Building Three of Pacific Corporate Plaza, 27081
Aliso Creek Road, Aliso Viejo, California (the "Premises"). This Conformation
is made pursuant to Item 9 of the Schedule to the Lease.

     1.   Lease Commencement Date, Termination Date. Landlord and Tenant hereby
agree that the Commencement Date for Phase B Premises is September 9, 1999. The
Termination Date of the Lease is 5 Years After the Commencement Date of the
Phase C Premises.

     2.   Acceptance of Premises. Tenant has inspected the Phase B Premises and
affirms that the Phase B Premises is acceptable in all respects in its current
"as is" condition.

     3.   Incorporation. This Confirmation is incorporated into the Lease, and
forms an integral part thereof. This Confirmation shall be construed and
interpreted in accordance with the terms of the Lease for all purposes.


                                     TENANT:
                                     Zland.com, Inc., a Delaware corporation

                                     By: /s/ Gregg Amber
                                         -----------------------------------
                                     Name:  GREGG AMBER
                                           ---------------------------------
                                     Title: Sr VP & General Counsel
                                            --------------------------------


                                     LANDLORD:
                                     CarrAmerica Realty Corporation, a Maryland
                                     corporation

                                     By: /s/ PHILLIP MATCHETT
                                         -----------------------------------
                                     Name: Phillip Matchett
                                           ---------------------------------
                                     Title: V.P.
                                            --------------------------------
<PAGE>   75
                      SECOND AMENDMENT TO LEASE AGREEMENT

     THIS SECOND AMENDMENT TO LEASE AGREEMENT (this "SECOND AMENDMENT") is made
as of this 11th day of January, 2000, by and between CARRAMERICA REALTY
CORPORATION, a Maryland corporation ("LANDLORD") and ZLAND.COM, INC., a
Delaware corporation ("TENANT").



                                   WITNESSETH

     A.     Pursuant to that certain Lease dated February 26, 1999, by and
between Landlord and Tenant (the "LEASE"), Tenant leased certain space (the
"ORIGINAL PREMISES") in a building known as Pacific Corporate Plaza, located at
27081 Aliso Creek Road, Aliso Viejo, California. Pursuant to that certain First
Amendment to Lease dated as of July 21, 1999, Landlord and Tenant amended the
Lease. All capitalized terms in this Second Amendment shall have the same
meanings as in the Lease, as amended by the First Amendment, unless another
meaning is clearly indicated here.

     B.     Landlord and Tenant desire to amend the Lease to include 26,766
rentable square feet of space (the "ADDITIONAL PREMISES") in the building at
27071 Aliso Creek Road, Aliso Viejo, California (the "27071 BUILDING"), which
space is more particularly identified on Exhibit A, which is attached to this
Second Amendment.

     C.     Landlord and Tenant desire to amend the Lease further upon the
terms and conditions set forth herein.

     NOW, THEREFORE, in consideration of the foregoing Recitals, which are
incorporated herein by this reference, the mutual promises and conditions
contained herein, and for other good and valuable consideration, the receipt
and sufficiency of which are hereby acknowledged, Landlord and Tenant hereby
agree as follows:

1.   Lease of Additional Premises. Landlord hereby leases to Tenant, and Tenant
     hereby leases from Landlord, the Additional Premises.

2.   Term of Lease of Additional Premises. The Term of the Lease of the
     Additional Premises shall commence on the Effective Date (as defined
     herein), and shall terminate on the last day of the month which is 60
     months after the month following the Effective Date of this Second
     Amendment. The "EFFECTIVE DATE" shall be March 1, 2000.

3.   Rentable Square Feet of the Premises. As of the Effective Date, the
     Rentable Square Feet of the Original Premises and the Additional Premises
     is hereby agreed by the parties to be 66,829 rentable square feet.

4.   Term of Lease of Original Premises. The Term of the Lease of the Original
     Premises shall be extended from December 01, 2004 to February 28, 2005
     "Original Premises Extension Term" to be coterminous with the Additional
     Premises Term.


                                       1
<PAGE>   76
5.     Tenant's Proportionate Share. The parties agree that as of the Effective
       Date, Tenant's Proportionate Share of the 27071 Building shall be 51.9%,
       and Tenant's Proportionate Share of the Project is amended and shall be
       52.7%.

6.     Security Deposit. The Security Deposit for the Original Premises is not
       changed by this Second Amendment. As of the Effective Date, to secure
       Tenant's obligations with respect to the Additional Premises. Tenant
       shall be required to provide a letter of credit from a bank reasonably
       acceptable to Landlord, which letter of credit shall be in favor of
       Landlord and in the amount of $300,000. On each anniversary of the
       Effective Date, the available credit under such letter of credit may be
       reduced by an additional $75,000, provided that Tenant has on hand cash
       or other liquid assets in such amount which is adequate, in Landlord's
       reasonable judgment, to meet all of Tenant's financial obligations
       during the Term. Notwithstanding the foregoing, except as otherwise
       provided herein, the available credit under the letter of credit shall
       at no time be less than the amount of one month's Base Rent on the
       Premises. Tenant shall have the right at any time to substitute cash for
       the letter of credit, provided that the amount of any cash Security
       Deposit shall be the same amount as the available credit under the
       letter of credit, but shall in no event be less than 110% of the amount
       of one month's Base Rent on the Additional Premises. In the event that
       Tenant makes a successful public offering of its capital stock, which
       stock is traded on a major stock exchange, then Tenant's obligation to
       maintain the letter of credit shall terminate, and Tenant shall deposit
       with Landlord in cash an amount equal to 110% of the amount of one
       month's Base Rent at that time on the Additional Premises. The Security
       Deposit for the Additional Premises is subject to the provisions of
       Section 20 of the Lease, and Landlord may make one or more drafts on the
       letter of credit or use any substitute cash Security Deposit as set
       forth in Section 20 of the Lease.

7.     Base Rent for the Additional Premises. Tenant agrees that Tenant's
       obligations with respect to payment of Base Rent, Operating Cost Share
       Rent, Tax Share Rent and Additional Rent on the Original Premises, as set
       forth in the Lease and the First Amendment, shall be unchanged and shall
       remain in full force and effect for the Term. As of the Effective Date,
       Tenant shall commence to pay Base Rent on the Additional Premises at the
       rate of $1.03 per rentable square foot multiplied by 26,766 rentable
       square feet. On the earlier to occur of (a) the date of Substantial
       Completion of the Tenant Improvements (as defined in Exhibit B hereto),
       or (b) September 1, 2000, Base Rent on the Additional Space shall be
       adjusted, and shall be $1.40 per rental square foot multiplied by 26.766
       rentable square feet. On each anniversary of the Effective Date, Base
       Rent on the Additional Premises shall increased at the rate of $0.05 per
       rentable square foot for each rentable square foot of the Additional
       Premises.

8.     Base Rent for the Original Premises during the "Original Premises
       Extension Term". During the three (3) month "Extension Term" for the
       Original Premises, Tenant shall pay a base rent of $1.60.

9.     Operating Cost Share Rent, Tax Share Rent and Additional Rent. As of the
       Effective Date, Tenant shall pay monthly Tenant's Proportionate Share of
       Operating Cost Share Rent, Tax Share Rent and Additional Rent, as
       defined in the Lease, on the Additional Premises.

10.    Signage. As of the Effective Date, Tenant shall have the right to have
       its name placed in the Directory of the Building, at no cost to Tenant.
       In addition, subject to Landlord's reasonable approval, Tenant shall
       have the right to install and maintain one "EYEBROW" sign on the


                                       2
<PAGE>   77
     Building, to the extent permitted by Governmental Requirements. Upon the
     expiration or earlier termination of the Lease, Tenant shall remove the
     Eyebrow sign and repair all damage caused thereby and restore the
     applicable portion of the Building to its condition prior to installation
     of the Eyebrow sign. Tenant shall also have the right, subject to
     Landlord's reasonable approval and to the extent permitted by Governmental
     Requirements, to install and maintain custom signs on the walls of the
     elevator lobby of the second floor of the Building, and on entrance doors
     to any suite on the second floor. All costs and expenses in connection with
     the installation, maintenance, or removal of any sign shall be Tenant's
     sole responsibility.

11.  Confirmation of Other Obligations. All other obligations of Tenant and
     Landlord in respect of the Lease shall remain unchanged, and the parties
     hereby confirm those obligations.

12.  Stipulation of No Event of Default. The parties stipulate that upon
     execution of this Second Amendment, there will be no existing and
     continuing event of default in the obligations of either party with respect
     to the Lease.

13.  Ratification of Lease. Except as expressly modified herein, all terms and
     conditions of the Lease, as amended, are hereby ratified and shall remain
     in full force and effect.

14.  Counterparts. This Second Amendment may be executed in any number of
     counterparts, each of which shall be deemed an original, but all of which
     when taken together shall constitute one and the same instrument. Each
     counterpart may be detached therefrom without impairing the legal effect of
     the signatures thereon, provided such signature page is attached to any
     other counterpart identical thereto.


                            [SIGNATURES ON NEXT PAGE]



                                       3

<PAGE>   78

     IN WITNESS WHEREOF, the parties hereto have executed this Second Amendment
as of the day and year second above written.

LANDLORD:                          CARRAMERICA REALTY CORPORATION,
                                   a Maryland corporation

                                   By:  /s/ PHILIP L. HAWKINS
                                       -----------------------------

                                   Print Name:  Philip L. Hawkins
                                               ---------------------
                                   Its:  Chief Operating Officer
                                        ----------------------------


TENANT:                            ZLAND.COM, INC.,
                                   a Delaware corporation

                                   By:  /s/ GREGG AMBER
                                       -----------------------------

                                   Print Name:  Gregg Amber
                                               ---------------------
                                   Its:  Sr. VP & General Counsel
                                        ----------------------------





                                       4

<PAGE>   79

                                   EXHIBIT A


                             [BUILDING FLOOR PLAN]



                                   ZLAND.COM
                                   27071 ALISO CREEK ROAD
                                   SUITE 200
                                   ALISO VIEJO, CA.



                                       5



<PAGE>   80
                                   EXHIBIT B

                          TENANT IMPROVEMENT AGREEMENT

     1.   TENANT IMPROVEMENTS. Landlord shall cause to be performed the
improvements (the "Tenant Improvements") in the Additional Premises in
accordance with plans and specifications approved by Tenant and Landlord (the
"Plans"), which approvals shall not be unreasonably withheld. The Tenant
Improvements shall be performed at the Tenant's cost, subject to the Landlord's
Contribution (hereinafter defined).

     Tenant shall cause the Plans to be prepared, at Tenant's cost, by a
registered professional architect and mechanical and electrical engineer(s).
Such engineer(s) shall be approved, in advance, by the Landlord. Prior to the
close of business on February 15, 2000, Tenant shall furnish the initial draft
of the Plans to Landlord for Landlord's review and approval. Landlord shall
provide reasonable comments to such Plans within one (1) week or approve the
same. Landlord shall be deemed to have approved such Plans if it does not timely
provide reasonable comments on such Plans. If Landlord provides Tenant with
reasonable comments to the Tenant draft of the Plans, Tenant shall provide
revised Plans to Landlord incorporating Landlord's comments. Tenant hereby
agrees that the Plans for the Tenant Improvements shall comply with all
applicable Governmental Requirements. The fact that Landlord may have caused to
be prepared any of the Plans (or any modifications or changes thereto) shall
not impose upon Landlord or its agents or representatives any obligation with
respect to the design of the Tenant Improvements or the compliance of such
Tenant Improvements or the Plans with applicable Governmental Requirements.

     Landlord, with consultation of Tenant, shall select a contractor to perform
the construction of the Tenant Improvements. Landlord shall use commercially
reasonable efforts to cause the Tenant Improvements to be substantially
completed, except for minor "Punch List" items, except for Tenant Delays.

     Landlord, or an agent of Landlord, shall provide project management
services in connection with the construction of the Tenant Improvements and the
Change Orders (hereinafter defined). Such project management services shall be
performed, at Tenant's cost, for a fee of five percent (5%) of all costs related
to the preparation of the Plans and the construction of the Tenant Improvements
and the Change Orders.

     2.   CHANGE ORDERS. If, prior to the Commencement Date, Tenant shall
require improvements or changes (individually or collectively, "Change Orders")
to the Premises in addition to, revision of or substitution for the Tenant
Improvements, Tenant shall deliver to Landlord for its approval plans and
specifications for such Change Orders. If Landlord does not approve of the plans
for Change Orders, Landlord shall advise Tenant of the revisions required.
Tenant shall revise and redeliver the plans and specifications to Landlord
within five (5) business days of Landlord's advice or Tenant shall be deemed to
have abandoned its request for such Change Orders. Tenant shall pay for all
preparations and revisions of plans and specifications, and the construction of
all Change Orders, subject to Landlord's Contribution.


                                       6
<PAGE>   81
      3.    LANDLORD'S CONTRIBUTION. Landlord shall contribute an amount up to
$588,852 ("Landlord's Contribution") toward the costs incurred for the Tenant
Improvements and Change Orders. Landlord has no obligation to pay for costs of
the Tenant Improvements or Change Orders in excess of Landlord's Contribution.
If the cost of the Tenant Improvements and/or Change Orders is expected to
exceed the Landlord's Contribution, Tenant shall pay such overage to Landlord
prior to commencement of construction of the Tenant Improvements and/or Change
Orders.

      4.    SUBSTANTIAL COMPLETION DELAY. Tenant Delay will only be applicable
should Tenant Improvements proceed and would have had a substantial completion
date prior to September 1, 2000. Any one or more of the following will
constitute a delay in Substantial Completion of the Tenant Improvements and be
noted as a "Tenant Delay":

            (a)   Tenant's request for Change Orders whether or not any such
Change Orders are actually performed; or

            (b)   Contractor's performance of any Change Orders; or

            (c)   Tenant's request for materials, finishes or installations
requiring unusually long lead times; or

            (d)   Tenant's delay in reviewing, revising or approving plans and
specifications beyond the periods set forth herein; or

            (e)   Tenant's delay in providing information critical to the
normal progression of the project. Tenant shall provide such information as
soon as reasonably possible, but in no event longer than one week after receipt
of such request for information from the Landlord; or

            (f)   Tenant's delay in making payments to Landlord for costs of
the Tenant Improvements and/or Change Orders in excess of the Landlord's
Contribution; or

            (g)   Any other act or omission by Tenant, its agents, contractors
or persons employed by any of such persons.

If the Effective Date is delayed for any reason, then Landlord shall cause
Landlord's Construction Manager and Landlords Architect to certify the date on
which the Tenant Improvements would have been completed but for such Tenant
Delay, or were in fact completed without any Tenant Delay, and such date shall
be the Effective Date.

      Prior to Tenant's occupancy of the Premises, Landlord and Tenant shall
agree to a punch list of items to be corrected.

      5. ACCESS BY TENANT PRIOR TO COMMENCEMENT OF TERM. Landlord at its
discretion may permit Tenant and its agents to enter the Premises prior to the
Effective Date to prepare the Premises for Tenant's use and occupancy. Any such
permission shall constitute a license only, conditioned upon Tenant's:

      (a)   working in harmony with Landlord and Landlord's agents,
contractors, workmen, mechanics and suppliers and with other tenants and
occupants of the Building;


                                       7
<PAGE>   82
     (b)  obtaining in advance Landlord's approval of the contractors proposed
to be used by Tenant and depositing with Landlord in advance of any work (i)
security satisfactory to Landlord for the completion thereof, and (ii) the
contractor's affidavit for the proposed work and the waivers of lien from the
contractor and all subcontractors and suppliers of material; and

     (c)  furnishing Landlord with such insurance as Landlord may require
against liabilities which may arise out of such entry.

     Landlord shall have the right to withdraw such license for any reason upon
twenty-four (24) hours' written notice to Tenant. Landlord shall not be liable
in any way for any injury, loss or damage which may occur to any of Tenant's
property or installations in the Premises prior to the Effective Date. Tenant
shall protect, defend, indemnify and save harmless Landlord from all
liabilities, costs, damages, fees and expenses arising out of the activities of
Tenant or its agents, contractors, suppliers or workmen in the Premises of the
Building. Any entry and occupation permitted under this Section shall be
governed by Section 5 and all other terms of the Lease.

     6. MISCELLANEOUS.

     Terms used in this Exhibit B shall have the meanings assigned to them in
the Lease. The terms of this Exhibit B are subject to the terms of the Lease.


                                       8

<PAGE>   1
                                                                    EXHIBIT 10.7

                          EXODUS COMMUNICATIONS, INC.

                           MASTER SERVICES AGREEMENT

THIS MASTER SERVICES AGREEMENT (the "Agreement") between Exodus Communications,
Inc. ("Exodus") and Z LAND.COM, INC ("Customer") is made effective as of date
indicated below the Customer signature on the initial Order Form submitted by
Customer and accepted by Exodus.

1.   OVERVIEW.

1.1  General.  This Agreement states the terms and conditions by which Exodus
will deliver and Customer will receive any or all of the services provided by
Exodus, including facilities, bandwidth, managed services and professional
services. If Customer purchases any equipment from Exodus (as indicated in the
Order Form(s) described below), the terms and conditions by which Customer
purchases and Exodus sells such equipment are stated in Addendum A attached
hereto. Only this Section 1.1 and Addendum A shall apply to the purchase and
sale of equipment. The specific services and/or products to be provided
hereunder are identified in the Order Form(s) submitted by Customer and accepted
by Exodus and described in detail in the Specification Sheets and Statements of
Work attached to each Order Form. Each Order Form (with the attached
Specification Sheet(s) and Statement(s) of Work) submitted, accepted and
executed by both parties is hereby incorporated by reference into this
Agreement. This Agreement is intended to cover any and all Services ordered by
Customer and provided by Exodus. In the event that any terms set forth herein
apply specifically to a service not ordered by Customer, such terms shall not
apply to Customer.

     1.2  Definitions.

          (a)  "Customer Area" means that portion(s) of the Internet Data
center(s) made available to Customer for the placement of Customer Equipment
and/or Exodus Supplied Equipment and use of the Services(s).

          (b)  "Customer Equipment" means the Customer's computer hardware, not
including stored data, and other tangible equipment placed by Customer in the
Customer Area. The Customer Equipment shall be identified on Exodus' standard
customer equipment list completed and delivered by Customer to Exodus, as
amended in writing from time to time by Customer.

          (c)  "Customer Registration Form" means the list that contains the
names and contact information (e.g. pager, email and telephone numbers) of
Customer and the individuals authorized by Customer to enter the Internet Data
Center(s) and Customer Area, as delivered by Customer to Exodus and amended in
writing from time to time by Customer.

          (d)  "Customer Technology" means Customer's proprietary technology,
including Customer's Internet operations design, content, software tools,
hardware designs, algorithms, software  (in source and object forms), user
interface designs, architecture, class libraries, objects and documentation
(both printed and electronic), know-how, trade secrets and any related
intellectual property rights throughout the world (whether owned by Customer or
licensed to Customer from a third party) and also including any derivatives,
improvements, enhancements or extensions of Customer Technology conceived,
reduced to practice, or developed during the term of this Agreement by Customer.

          (e)  "Exodus Supplied Equipment" means the computer hardware,
software and other tangible equipment and intangible computer code contained
therein to be provided by Exodus for use by Customer as set forth on the Order
Form(s).

          (f)  "Exodus Technology" means Exodus' proprietary technology,
including Exodus Services, software tools, hardware designs, algorithms,
software (in source and object form), user interface designs, architecture,
class libraries, objects and documentation (both printed and electronic),
network designs, know-how, trade secrets and any related intellectual property
rights throughout the world (whether owned by Exodus or licensed to Exodus from
a third party) and also including and derivatives, improvements, enhancements
or extensions of Exodus Technology conceived, reduced to practice, or developed
during the term of this Agreement by either party that are not uniquely
applicable to Customer or that have general applicability in the art.

          (g)  "Initial Term" means the minimum term for which Exodus will
provide the Service(s) to Customer, as indicated on the Order Form(s). Except
as otherwise expressly provided in this Agreement, Exodus is obligated to
provide and Customer is obligated to pay for each Service through its Initial
Term and any Renewal Term.

          (h)  "Internet Data Center(s)" means any of the facilities used by
Exodus to provide the Service(s).

          (i)  "Professional Services" means any non-standard professional or
consulting service provided by Exodus to Customer as more fully described in a
Statement of Work.

          (j)  "Renewal Term" means any service term following the Initial
Term, as specified in Section 2.2.

          (k)  "Representatives" mean the individuals identified in writing on
the Customer Registration Form and authorized by Customer to enter the Internet
Data Center(s) and the Customer Area.

          (l)  "Rules and Regulations" means the Exodus general rules and
regulations governing Customer's use of Services, including, but not limited
to, online conduct, and the obligations of Customer and its Representatives in
the Internet Data Centers.

          (m)  "Service(s)" means the specific service(s) provided by Exodus as
described on the Order Form(s).

          (n)  "Service Commencement Date" means the date Exodus will begin
providing the Service(s) to Customer, as indicated in a Notice of Service
Commencement delivered by Exodus to Customer.


          (o)  "Service Level Warranty" is described and defined in Section 5.2
below.

          (p)  "Specification Sheet" means the detailed description for each
Service, other than Professional Services, ordered by Customer that is attached
to an Order Form(s).

          (q)  "Statement of Work" means the detailed description(s) of the
Professional Services attached to (an) Order Form(s).

          (r)  "Work" means any tangible deliverable provided by Exodus to
Customer as described in the Statement of Work for any Professional Service.


                                                                          PAGE 1
<PAGE>   2
2.   DELIVERY OF SERVICES; TERMS; FEES.

     2.1  Delivery of Services.

          (a) General. By submitting an Order Form, Customer agrees to take and
pay for, and, by accepting the Order Form, Exodus agrees to provide, the
Service(s) during the Initial Term and for any Renewal Term, as specified in
paragraph 2.2(b) below.

          (b) Delivery of Supplemental Services. The purpose of this provision
is to enable Exodus to provide Customer with certain limited services and
equipment needed by Customer on a "one-off" or emergency basis ("Supplemental
Services") where such services are not included within the scope of the
Services as described in the Specification Sheets and/or Statement of Work.
Supplemental Service may include, as an example, a request from Customer to
Exodus via telephone that Exodus immediately replace a problem Customer server
with an Exodus server for a temporary period of time. Exodus shall notify
Customer of the fees for any Supplemental Services requested by Customer and
obtain Customer's approval prior to providing such services. In the event
Exodus reasonably determines that Supplemental Services are required on an
emergency basis, Exodus may provide such services without the consent of
Customer, thereafter provide notice of the services to Customer and bill
Customer a reasonable fee for such services. Customer agrees to pay Exodus the
fees charged by Exodus for Supplemental Services. Customer will be charged for
Supplemental Services in the invoice issued the month following delivery of the
services. Exodus will use commercially reasonable efforts to provide
Supplemental Services, provided that Exodus has no obligation to determine the
need for or provide Supplemental Services. All Supplemental Services provided
pursuant to this paragraph 2.1(b) are provided on an "as-is" basis and exclude
warranties of any kind, whether express or implied.

     2.2  Term.

          (a) Term Commencement. The term for each Service will commence on the
Service Commencement Date indicated in the Notice of Service Commencement
delivered by Exodus to Customer when Exodus begins providing each Service to
Customer.

          (b) Renewal Term(s). Each Service will continue automatically for
additional terms equal to the Initial Term ("Renewal Term") unless Customer
notifies Exodus in writing at least thirty (30) days prior to the end of the
Initial Term or a Renewal Term, as applicable, that it has elected to terminate
such Service, in which case such Service shall terminate at the end of such
term. The termination of any Service will not affect Customer's obligations to
pay for other Service(s). Notwithstanding the foregoing, Exodus may change or
increase the prices it charges Customer for any Service at any time after the
Initial Term effective thirty (30) days after providing notice to Customer.
This paragraph 2.2(b) does not apply to Exodus Supplied Equipment which is only
provided for the Initial Term.

3.  FEES AND PAYMENT TERMS.

     3.1  Fees and Expenses. Customer will pay all fees due according to the
prices and terms listed in the Order Form(s). The prices listed in the Order
Form(s) will remain in effect during the Initial Term indicated in the Order
Form(s) and will continue thereafter, unless modified in accordance with Section
2.2. Customer also agrees to reimburse Exodus for actual out-of-pocket
reasonable expenses incurred in providing Professional Services to Customer.

     3.2  Payment Terms. On the Service Commencement Date for each Service,
Customer will be billed an amount equal to all non-recurring charges indicated
in the Order Form and the monthly recurring charges for the first month of the
term. Monthly recurring charges for all other months will be billed in advance
of the provision of Services. All other charges for Services received and
expenses incurred for Professional Services during a month (e.g., bandwidth
usage fees, travel expenses) will be billed at the end of the month in which
the Services were provided. Payment for all fees is due upon receipt of each
Exodus invoice. All payments will be made in the United States in U.S. dollars.

     3.3  Late Payments. Any payment not received within thirty (30) days of the
invoice date will accrue interest at a rate of one and one-half percent
(1 1/2%) per month, or the highest rate allowed by applicable law, whichever is
lower. If Customer is delinquent in its payments, Exodus may, upon written
notice to Customer, modify the payment terms to require full payment before the
provision of all Services and Exodus Supplied Equipment or require other
assurances to secure Customer's payment obligations hereunder.

     3.4  Taxes. All fees charged by Exodus for Services are exclusive of all
taxes and similar fees now in force or enacted in the future imposed on the
transaction and/or the delivery of Services, all of which Customer will be
responsible for and will pay in full, except for taxes based on Exodus' net
income.

4.  CONFIDENTIAL INFORMATION; INTELLECTUAL PROPERTY OWNERSHIP; LICENSE GRANTS.

     4.1  Confidential Information.

          (a) Nondisclosure of Confidential Information. Each party
acknowledges that it will have access to certain confidential information of
the other party concerning the other party's business, plans, customers,
technology, and products, and other information held in confidence by the other
party ("Confidential Information"). Confidential Information will include all
information in tangible or intangible form that is marked or designated as
confidential or that, under the circumstances of its disclosure, should be
considered confidential. Confidential Information will also include, but not be
limited to, Exodus Technology, Customer Technology, and the terms and
conditions of this Agreement. Each party agrees that it will not use in any
way, for its own account or the account of any third party, except as expressly
permitted by, or required to achieve the purposes of, this Agreement, nor
disclose to any third party (except as required by law or to that party's
attorneys, accountants and other advisors as reasonably necessary), any of the
other party's Confidential Information and will take reasonable precautions to
protect the confidentiality of such information, at least as stringent as it
takes to protect its own Confidential Information.

          (b) Exceptions. Information will not be deemed Confidential
Information hereunder if such information: (i) is known to the receiving party
prior to receipt from the disclosing party directly or indirectly from a source
other than one having an obligation of confidentiality to the disclosing party;
(ii) becomes known (independently of disclosure by the disclosing party) to the
receiving party directly or indirectly from a source other than one having an
obligation of confidentiality to the disclosing party; (iii) becomes publicly
known or otherwise ceases to be secret or confidential, except through a breach
of this Agreement by the receiving party; or (iv) is independently developed
by the receiving party. The receiving party may disclose Confidential
Information pursuant to the requirements of a governmental agency or by
operation of law, provided that it gives

                                                                          PAGE 2
<PAGE>   3
the disclosing party reasonable prior written notice sufficient to permit the
disclosing party to contest such disclosure.

     4.2  Intellectual Property.

     (a)  Ownership. Except for the rights expressly granted herein and the
assignment expressly made in paragraph 4.4(a), this Agreement does not transfer
from Exodus to Customer any Exodus Technology, and all right, title and
interest in and to Exodus Technology will remain solely with Exodus. Except for
the rights expressly granted herein, this Agreement does not transfer from
Customer to Exodus any Customer Technology, and all right, title and interest
in and to Customer Technology will remain solely with Customer. Exodus and
customer each agrees that it will not, directly or indirectly, reverse
engineer, decompile, disassemble or otherwise attempt to derive source code or
other trade secrets from the other party.

     (b)  General Skills and Knowledge. Notwithstanding anything to the
contrary in this Agreement, Exodus will not be prohibited or enjoined at any
time by Customer from utilizing any skills or knowledge of a general nature
acquired during the course of providing the Services, including, without
limitation, information publicly known or available or that could reasonably be
acquired in similar work performed for another customer of Exodus.

     4.3  License Grants.

     (a)  By Exodus. Exodus hereby grants to Client a nonexclusive,
royalty-free license, during the term of this Agreement, to use the Exodus
Technology solely for the purposes of using the Service(s). Customer shall have
no right to use the Exodus Technology for any purpose other than using the
Service(s).

     (b)  By Customer. Customer agrees that if, in the course of performing the
Service(s), it is necessary for Exodus to access Customer Equipment and use
Customer Technology, Exodus is hereby granted and shall have a nonexclusive,
royalty-free license, during the term of this Agreement, to use the Customer
Technology solely for the purposes of delivering the Service(s) to Customer.
Exodus shall have no right to use the Customer Technology for any purpose other
than providing the Service(s).

     4.4  Professional Services; Assignments and License.

     (a)  Assignment of Work. Effecting at the time Exodus receives full and
final payment for the Professional Service, Exodus assigns to Customer all
right, title and interest, including all intellectual property rights, in the
Work, provided, however, that such assignment does not include the Exodus
Technology.

     (b)  License Grant. Commencing at the time Exodus receives full and final
payment for the Work, Exodus grants to Customer a nonexclusive,
non-transferable, royalty free perpetual license to use the Exodus Technology
incorporated into the Work solely in connection with the use of the Work as a
whole. To the extent that Customer or its employees or contractors participate
in the creation or development of Exodus Technology, Customer, on behalf of
itself and its employees and contractors, hereby assigns to Exodus all right,
title and interest, including all intellectual property rights, in the Exodus
Technology.

5.   EXODUS REPRESENTATIONS AND WARRANTIES.

     5.1  General.

          (a)  Authority and Performance of Exodus. Exodus represents and
warrants that (i) it has the legal right to enter into this Agreement and
perform its obligations hereunder, and (ii) the performance of its obligations
and delivery of the Services to Customer will not violate any applicable U.S.
laws or regulations, including OSHA requirements, or cause a breach of any
agreements with any third parties. In the event of a breach of the warranties
set forth in this paragraph 5.1(a), Customer's sole remedy is termination
pursuant to Section 10 of the Agreement.

          (b)  Year 2000 Performance Compliance. Exodus warrants that none of
the computer hardware and software systems and equipment incorporated into or
utilized in the delivery of the Services contains any date dependent routines
or logic which will fail to operate correctly after December 31, 1999, by
reason of such date dependence; provided, however, that no representation or
warranty is made as to the adequacy of any Customer or third party service
provider hardware or software or software used in connection with the Services.
In the event of any breach of the warranties under this Paragraph 5.1(b),
Customer's sole remedy is termination pursuant to Section 10 of the Agreement.

     5.2  Service Level Warranty. In the event that Customer experiences any of
the service performance issues defined in this Section 5.2 as a result of
Exodus' failure to provide bandwidth or facility services, Exodus will, upon
Customer's request in accordance with paragraph 5.2(d) below, credit Customer's
account as described below (the "Service Level Warranty"). The Service Level
Warranty shall not apply to any services other than bandwidth and facility
services, and, shall not apply to performance issues (i) caused by factors
outside of Exodus' reasonable control; (ii) that resulted from any actions or
inactions of Customer or any third parties; or (iii) that resulted from
Customer's equipment and/or third party equipment (not within the sole control
of Exodus).

          (a)  Service Warranty Definitions. For purposes of this Agreement,
the following definitions shall apply only to the Services (not including
Professional Services).

               (i)  "Downtime" shall mean sustained packet loss in excess of
fifty percent (50%) within Exodus' U.S. network for fifteen (15) consecutive
minutes due to the failure of Exodus to provide Service(s) for such period.
Downtime shall not include any packet loss or network unavailability during
Exodus' scheduled maintenance of the Internet Data Centers, network and
Service(s), as described in the Rules and Regulations.

              (ii)  "Excess Latency" shall mean transmission latency in excess
of one hundred twenty (120) milliseconds round trip time between any two points
within Exodus' U.S. network.

             (iii)  "Excess Packet Loss" shall mean packet loss in excess of
one percent (1%) between any two points within Exodus' U.S. network.

              (iv)  "Performance Problem" shall mean Excess Packet Loss and/or
Excess Latency.

               (v)  "Service Credit" shall mean an amount equal to the pro-rata
monthly recurring connectivity charges (i.e., all monthly recurring
bandwidth-related charges) for one (1) day of Service.

          (b)  Downtime Periods. In the event Customer experiences Downtime,
Customer shall be eligible to receive from Exodus a Service Credit for each
Downtime period. Examples: If Customer experiences one Downtime period, it
shall be eligible to receive one Service Credit. If Customer experiences two
Downtime periods, either from a single event or multiple events, it shall be
eligible to receive two Service Credits.


                                                                          PAGE 3
<PAGE>   4

          (c) Performance Problem; Packet Loss and Latency. In the event that
Exodus discovers or is notified by Customer that Customer is experiencing a
Performance Problem, Exodus will take all actions necessary to determine the
source of the Performance Problem.

               (i) Time to Discover Source of Performance Problem;
Notification of Customer. Within two (2) hours of discovering or receiving
notice of the Performance Problem, Exodus will determine whether the source of
the Performance Problem is limited to the Customer Equipment and the Exodus
equipment connecting the Customer Equipment to the Exodus LAN. If Exodus
determines that the Customer Equipment and Exodus connection are not the source
of the Performance Problem, Exodus will determine the source of the Performance
Problem within an additional two (2) hour period. In any event, Exodus will
notify Customer of the source of the Performance Problem within sixty (60)
minutes of identifying the source.

               (ii) Remedy of Packet Loss and Latency. If the source of the
Performance Problem is within the sole control of Exodus, Exodus will remedy
the Performance Problem within two (2) hours of determining the source of the
Performance Problem. If the source of and remedy to the Performance Problem
reside outside of the Exodus LAN or WAN, Exodus will use commercially
reasonable efforts to notify the party(ies) responsible for the source of the
Performance Problem and cooperate with it (them) to resolve such problem as
soon as possible.

               (iii) Failure to Determine Source and/or Remedy. In the event
that Exodus (A) is unable to determine the source of the Performance Problem
within the time periods described in subsection (i) above and/or; (B) is the
sole source of the Performance Problem and is unable to remedy such Performance
Problem within the time period described in subsection (ii) above, Exodus will
deliver a Service Credit to Customer for each two (2) hour period in excess of
the time periods of identification and resolution described above.

          (d) Customer Must Request Service Credit. In order to receive any of
the Service Credits described in this Section 5.2, Customer must notify Exodus
within seven (7) days from the time Customer becomes eligible to receive a
Service Credit. Failure to comply with this requirement will forfeit
Customer's right to receive a Service Credit.

          (e) Remedies Shall Not Be Cumulative; Maximum Service Credit. The
aggregate maximum number of Service Credits to be issued by Exodus to Customer
for any and all Downtime periods and Performance Problems that occur in a
single calendar month shall not exceed seven (7) Service Credits. A Service
Credit shall be issued in the Exodus invoice in the month following the
Downtime or Performance Problem, unless the Service Credit is due in Customer's
final month of Service. In such case, a refund for the dollar value of the
Service Credit will be mailed to Customer. Customer shall also be eligible to
receive a pro-rata refund for (i) Downtime periods and Performance Problems for
which Customer does not receive a Service Credit and (ii) any Services Exodus
does not deliver to Customer for which Customer has paid.

          (f) Termination Option for Chronic Problems. Customer may terminate
this Agreement for cause and without penalty by notifying Exodus within five
(5) days following the end of a calendar month in the event either of the
following occurs: (i) Customer experiences more than fifteen (15) Downtime
periods resulting from three (3) or more nonconsecutive Downtime events during
the calendar month; or (ii) Customer experiences more than eight (8)
consecutive days of Downtime due to any single event. Such termination will be
effective thirty (30) days after receipt of such notice by Exodus.

          (g) THE SERVICE LEVEL WARRANTY SET FORTH IN THIS SECTION 5.2 SHALL
ONLY APPLY TO THE BANDWIDTH AND FACILITIES SERVICE(S) PROVIDED BY EXODUS AND,
DOES NOT APPLY TO (i) ANY PROFESSIONAL SERVICES; (ii) ANY SUPPLEMENTAL
SERVICES; AND (iii) ANY SERVICE(S) THAT EXPRESSLY EXCLUDE THIS SERVICE LEVEL,
WARRANTY (AS STATED IN THE SPECIFICATION SHEETS FOR SUCH SERVICES). THIS
SECTION 5.2 STATES CUSTOMER'S SOLE AND EXCLUSIVE REMEDY FOR ANY FAILURE BY
EXODUS TO PROVIDE SERVICE(S).

     5.3  Service Performance Warranty. Exodus warrants that it will perform
the Services in a manner consistent with industry standards reasonably
applicable to the performance thereof.

     5.4  Selection of Exodus Supplied Equipment; Manufacturer Warranty.
Customer acknowledges that it has selected the Exodus Supplied Equipment and
disclaims any statements made by Exodus. Except with respect to any express
warranties for Service(s) related to Exodus Supplied Equipment, Customer
acknowledges and agrees that its use and possession of the Exodus Supplied
Equipment by Customer shall be subject to and controlled by the terms of any
manufacturer's or, if appropriate, supplier's warranty, and Customer agrees to
look solely to the manufacturer or, if appropriate, supplier with respect to
all mechanical, service and other claims, and the right to enforce all
warranties made by said manufacturer are hereby, to the extent Exodus has the
right, assigned to Customer solely for the Initial Term.

     5.5 No Other Warranty. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS
SECTION 5, THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS, AND CUSTOMER'S USE OF
THE SERVICES IS AT ITS OWN RISK. EXODUS DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY
AND ALL OTHER EXPRESS AND/OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT
AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE. EXODUS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED,
ERROR-FREE, OR COMPLETELY SECURE.

     5.6 Disclaimer of Actions Caused by and/or Under the Control of Third
Parties. EXODUS DOES NOT AND CANNOT CONTROL THE FLOW OF DATA TO OR FROM EXODUS'
NETWORK AND OTHER PORTIONS OF THE INTERNET. SUCH FLOW DEPENDS IN LARGE PART ON
THE PERFORMANCE OF INTERNET SERVICES PROVIDED OR CONTROLLED BY THIRD PARTIES. AT
TIMES, ACTIONS OR INACTIONS OF SUCH THIRD PARTIES CAN IMPAIR OR DISRUPT
CUSTOMER'S CONNECTIONS TO THE INTERNET (OR PORTIONS THEREOF). ALTHOUGH EXODUS
WILL USE COMMERCIALLY REASONABLE EFFORTS TO TAKE ALL ACTIONS IT DEEMS
APPROPRIATE TO REMEDY AND AVOID SUCH EVENTS, EXODUS CANNOT GUARANTEE THAT SUCH
EVENTS WILL NOT OCCUR. ACCORDINGLY, EXODUS DISCLAIMS ANY AND ALL LIABILITY
RESULTING FROM OR RELATED TO SUCH EVENTS.

6. CUSTOMER OBLIGATIONS.

     6.1 Warranties of Customer.

         (a) General. Customer represents and warrants that (i) it has the legal
right and authority, and will continue to own or maintain the legal right and
authority, during the term of this Agreement, to place and use any Customer
Equipment as contemplated under this Agreement; (ii) the performance of its
obligations and use of the Services (by Customer, its customers and users) will
not violate any applicable laws, regulations or the Rules and Regulations or
cause a breach of any agreements with any third parties or unreasonably
interfere with other Exodus customers' use of Exodus services, and (iii) all
equipment, materials and other tangible items placed by Customer at Internet
Data


                                                                          PAGE 4
<PAGE>   5
Centers will be used in compliance with all applicable manufacturer
specifications.

          (b) Breach of Warranties. In the event of any breach of any of
foregoing warranties, in addition to any other remedies available at law or in
equity, Exodus will have the right, in its sole reasonable discretion, to
suspend immediately any related Services if deemed reasonably necessary by
Exodus to prevent any harm to Exodus and its business. Exodus will provide
notice and opportunity to cure if practicable depending on the nature of the
breach. Once cured, Exodus will promptly restore the Service(s).

     6.2  Compliance with Law and Rules and Regulations. Customer agrees that it
will use the Service(s) only for lawful purposes and in accordance with this
Agreement. Customer will comply at all times with all applicable laws and
regulations and the Rules and Regulations, as updated by Exodus from time to
time. The Rules and Regulations are incorporated herein and made a part hereof
by this reference. Exodus may change the Rules and Regulations upon fifteen (15)
days' notice to Customer, which notice may be provided by posting such new Rules
and Regulations at the Exodus Web site www.exodus.net. Customer agrees that it
has received, read and understands the current version of the Rules and
Regulations. The Rules and Regulations contain restrictions on Customer's and
Customer's users' online conduct (including prohibitions against unsolicited
commercial email) and contain financial penalties for violations of such
restrictions. Customer agrees to comply with such restrictions and, in the event
of a failure to comply, Customer agrees to pay the financial penalties in
accordance with the Rules and Regulations. Customer acknowledges that Exodus
exercises no control whatsoever over the content of the information passing
through customer's site(s) and that it is the sole responsibility of Customer to
ensure that the information it and its users transmit and receive complies with
all applicable laws and regulations and the Rules and regulations.

     6.3  Access and Security. Except with the advanced written consent of
Exodus, Customer's access to the Internet Data Centers will be limited solely to
the Representatives. Representatives may only access the Customer Area and are
prohibited from accessing other areas of the Internet Data Center(s) unless
accompanied by an authorized Exodus representative.

     6.4  Restrictions on Use of Services. Customer shall not, without the prior
written consent of Exodus (which may be withheld in its sole discretion), resell
the Services to any third parties or connect Customer Equipment directly to
anything other than the Exodus network, equipment and facilities.

     6.5  Relocation of Customer Equipment. In the event that it becomes
necessary to relocate the Customer Equipment to another Customer Area or
Internet Data Center operated by Exodus, Customer will cooperate in good faith
with Exodus to facilitate such relocation, provided that such relocation is
based on reasonable business needs of Exodus (including the needs of other
Exodus customers), the expansion of the space requirements of Customer or
otherwise. Exodus shall be solely responsible for any costs and expenses
incurred by Exodus in connection with any such relocation and will be
commercially reasonable efforts, in cooperation with Customer, to minimize and
avoid any interruption to the Services.

     6.6  Exodus Supplied Equipment.

          (a) Delivery and Term. On or prior to the Service Commencement Date,
Exodus shall deliver to Customer, at the designated customer Area, the Exodus
Supplied Equipment. Customer shall have the right to use the Exodus Supplied
Equipment for the Initial Term set forth in the Order Form and any additional
period agreed to in writing by Exodus. Customer shall not remove any Exodus
Supplied Equipment from the Customer Area(s) without the prior written consent
of Exodus.

          (b) Title. The Exodus Supplied Equipment shall always remain the
personal property of Exodus. Customer shall have no right or interest in or to
the Exodus Supplied Equipment except as provided in this Agreement and the
applicable Order Form and shall hold the Exodus Supplied Equipment subject and
subordinate to the rights of Exodus. Customer agrees to execute UCC financing
statements as and when requested by Exodus and hereby appoints Exodus as its
attorney-in-fact to execute such financing statements on behalf of Customer.
Customer will, at its own expense, keep the Exodus Supplied Equipment free and
clear from any liens or encumbrances of any kind (except any caused by Exodus)
and will indemnify and hold Exodus harmless from and against any loss or expense
caused by Customer's failure to do so. Customer shall give exodus immediate
written notice of any attachment or judicial process affecting the Exodus
Supplied Equipment or Exodus' ownership. Customer will not remove, alter or
destroy any labels on the Exodus and shall allow the inspection of the Exodus
Supplied Equipment at any time.

          (c) Use, Maintenance and Repair. Customer will, at its own expense,
keep the Exodus Supplied Equipment is good repair, appearance and condition,
other than normal wear and tear, and, if not included in the Services, shall
obtain, pay for and keep in effect through the Initial Term a hardware and
software maintenance agreement with the manufacturer or other party acceptable
to Exodus. All parts furnished in connection with such repair and maintenance
shall be manufacturer authorized parts and shall immediately become components
of the Exodus Supplied Equipment and the property of Exodus. Customer shall use
the Exodus Supplied Equipment in compliance with the manufacturer's or
supplier's suggested guidelines.

          (d) Upgrades and Additions. Customer may affix or install any
accessory, addition, upgrade, equipment or device on to the Exodus Supplied
Equipment (other than electronic data) ("Additions") provided that such
Additions (i) can be removed without causing material damage to the Exodus
Supplied Equipment; (ii) do not reduce the value of the Exodus Supplied
Equipment and (iii) are obtained from or approved in writing by Exodus and are
not subject to the interest of any third party other than Exodus. Any other
Additions may not be installed without Exodus' prior written consent. At the end
of the Initial term, Customer shall remove any Additions which (i) were not
provided by Exodus and (ii) are readily removable without causing material
damage or impairment of the intended function, use, or value of the Exodus
Supplied Equipment, and restore the Exodus Supplied Equipment to its original
configuration. Any Additions, which are not so removable, will become the
property of Exodus (lien free).

7.  INSURANCE.

     7.1 Exodus Minimum Levels. Exodus agrees to keep in full force and effect
during the term of this Agreement: (i) comprehensive general liability insurance
in an amount not less than $2 million per occurrence for bodily injury and
property damage and (ii) workers' compensation insurance in an amount not less
than that required by applicable law. Exodus agrees that it will ensure and be
solely responsible for ensuring that its contractors and subcontractors maintain
insurance coverage at levels no less than those required by applicable law and
customary in Exodus' and its agents' industries.



                                                                          PAGE 5
<PAGE>   6
     7.2  Customer Minimum Levels. In order to provide customers with physical
access to facilities operated by Exodus and equipment owned by third parties,
Exodus is required by its insurers to ensure that each Exodus customer
maintains adequate insurance coverage. Customer agrees to keep in full force
and effect during the term of this Agreement: (i) comprehensive general
liability insurance in an amount not less than $2 million per occurrence for
bodily injury and property damage and (ii) workers compensation insurance in an
amount not less than that required by applicable law. Customer agrees that it
will ensure and be solely responsible for ensuring that its agents (including
contractors and subcontractors) maintain insurance coverage at levels no less
than those required by applicable law and customary in Customer's and its
agents' industries.

     7.3  Certificates of Insurance; Naming Exodus as an Additional Insured.
Prior to installation of any Customer Equipment in the Customer Area, Customer
will (i) deliver to Exodus certificates of insurance which evidence the minimum
levels of insurance set forth above; and (ii) cause its insurance provider(s)
to name Exodus as an additional insured and notify Exodus in writing of the
effective date thereof.

8.   LIMITATIONS OF LIABILITY.

     8.1  Personal Injury. EACH REPRESENTATIVE AND ANY OTHER PERSON VISITING AN
INTERNET DATA CENTER DOES SO AT ITS OWN RISK. EXODUS ASSUMES NO LIABILITY
WHATSOEVER FOR ANY HARM TO SUCH PERSONS RESULTING FROM ANY CAUSE OTHER THAN THE
NEGLIGENCE OR WILLFUL MISCONDUCT OF EXODUS.

     8.2  Damage to Customer Equipment. EXODUS ASSUMES NO LIABILITY FOR ANY
DAMAGE TO, OR LOSS OF, ANY CUSTOMER EQUIPMENT RESULTING FROM ANY CAUSE OTHER
THAN THE NEGLIGENCE OR WILLFUL MISCONDUCT OF EXODUS. TO THE EXTENT EXODUS IS
LIABLE FOR ANY DAMAGE TO, OR LOSS OF, CUSTOMER EQUIPMENT FOR ANY REASON, SUCH
LIABILITY WILL BE LIMITED SOLELY TO THE THEN-CURRENT REPLACEMENT VALUE OF THE
CUSTOMER EQUIPMENT, EXCLUDING LOST DATA, SOFTWARE AND FIRMWARE.

     8.3  Consequential Damages Waiver. EXCEPT FOR A BREACH OF SECTION 4.1
("CONFIDENTIAL INFORMATION") OF THIS AGREEMENT, IN NO EVENT WILL EITHER PARTY
BE LIABLE OR RESPONSIBLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, PUNITIVE,
INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUE,
LOST PROFITS, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS
OF DATA, OR INTERRUPTION OR LOSS OF USE OF SERVICE OR EQUIPMENT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER ARISING UNDER THEORY OF
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

     8.4  Basis of the Bargain; Failure of Essential Purpose. The parties
acknowledge that Exodus has set its prices and entered into this Agreement in
reliance upon the limitations of liability and the disclaimers of warranties
and damages set forth herein, and that the same form an essential basis of the
bargain between the parties. The parties agree that the limitations and
exclusions of liability and disclaimers specified in this Agreement will
survive and apply even if found to have failed of their essential purpose.

9.   INDEMNIFICATION.

     9.1  Indemnification. Each party will indemnify, defend and hold the other
harmless from and against any and all costs, liabilities, losses, and expenses
(including, but not limited to, reasonable attorneys' fees) (collectively,
"Losses") resulting from any claim, suit, action, or proceeding (each, an
"Action") brought by any third party against the other or its affiliates
alleging (i) the infringement or misappropriation of any intellectual property
right relating to the delivery or use of the Service(s) (but excluding any
infringement contributorily caused by the other party); (ii) personal injury
caused by the negligence or willful misconduct of the other party; and (iii)
any violation of or failure to comply with the Rules and Regulations. Customer
will indemnify, defend and hold Exodus, its affiliates and customers harmless
from and against any and all Losses resulting from or arising out of any Action
brought against Exodus, its affiliates or customers alleging any damage or
destruction to the Customer Area, the Internet Data Centers, Exodus equipment
or other customer equipment caused by Customer, its Representative(s) or
designees.

     9.2  Notice. Each party's indemnification obligations hereunder shall be
subject to (i) receiving prompt written notice of the existence of any Action,
(ii) being able to, at its option, control the defense of such Action; (iii)
permitting the indemnified party to participate in the defense of any Action;
and (iv) receiving full cooperation of the indemnified party in the defense
thereof.

10.  TERMINATION.

     10.1 Termination for Cause. Either party may terminate this Agreement if:
(i) the other party breaches any material term or condition of this Agreement
and fails to cure such breach within thirty (30) days after receipt of written
notice of the same, except in the case of failure to pay fees, which must be
cured within five (5) days after receipt of written notice from Exodus; (ii)
the other party becomes the subject of a voluntary petition in bankruptcy or
any voluntary proceeding relating to insolvency, receivership, liquidation, or
composition for the benefit of creditors; or (iii) the other party becomes the
subject of an involuntary petition in bankruptcy or any involuntary proceeding
relating to insolvency, receivership, liquidation, or composition for the
benefit of creditors, if such petition or proceeding is not dismissed within
sixty (60) days of filing. Customer may also terminate this Agreement in
accordance with the terms set forth in paragraph 5.2(f) ("Termination Option
For Chronic Problems") of this Agreement.

     10.2 No Liability for Termination. Neither party will be liable to the
other for any termination or expiration of any Service or this Agreement in
accordance with its terms.

     10.3 Effect of Termination. Upon the effective date of termination of this
Agreement:

     (a)  Exodus will immediately cease providing the Service(s);

     (b)  any and all payment obligations of Customer under this Agreement for
Service(s) provided through the date of termination will immediately become due;

     (c)  within thirty (30) days of such termination, each party will return
all Confidential Information of the other party in its possession and will not
make or retain any copies of such Confidential Information except as required
to comply with any applicable legal or accounting record keeping requirement;
and

     (d)  within five (5) days of such termination Customer shall (i) remove
from the Internet Data Centers all Customer Equipment (excluding any Exodus
Supplied Equipment) and any other Customer property; (ii) deliver or make
available all Exodus Supplied Equipment to an authorized representative of
Exodus, and (iii) return the Customer Area to Exodus in the same condition as
it was on the Service


                                                                          PAGE 6
<PAGE>   7
Commencement Date for the Customer Area, normal wear and tear excepted. If
Customer does not remove the Customer Equipment and its other property within
such five-day period, Exodus will have the option to (i) move any and all such
property to secure storage and charge Customer for the cost of such removal and
storage, and/or (ii) liquidate the property in any reasonable manner.

     10.4. Customer Equipment as Security.  In the event that Customer fails
to pay Exodus all undisputed amounts owed Exodus under this Agreement when due,
Customer agrees that, upon delivery of written notice to Customer, Exodus may
(i) restrict Customer's physical access to the Customer Area and Equipment;
and/or (ii) take possession of any Customer Equipment and store it, at
Customer's expense, until taken in full or partial satisfaction of any lien or
judgment, all without being liable to prosecution or for damages.

     10.5. Survival.  The following provisions will survive any expiration or
termination of the Agreement: Section 3, 4.1, 4.2, 4.4, 5.5, 6.6(d), 8, 9, 10
and 11 (excluding 11.2).

11.  MISCELLANEOUS PROVISIONS.

     11.1. Force Majeure. Except for the obligation to make payments, neither
party will be liable for any failure or delay in its performance under this
Agreement due to any cause beyond its reasonable control, including acts of
war, acts of God, earthquake, flood, embargo, riot, sabotage, labor shortage or
dispute, governmental act or failure of the Internet (not resulting from the
actions or inactions of Exodus), provided that the delayed party: (a) gives the
other party prompt notice of such cause, and (b) uses its reasonable commercial
efforts to promptly correct such failure or delay in performance. If Exodus is
unable to provide Service(s) for a period of thirty (30) consecutive days as a
result of a continuing force majeure event, Customer may cancel such Service(s).

     11.2. No Lease; Agreement Subordinate to Master Lease. This Agreement is
a services agreement and is not intended to and will not constitute a lease of
any real property. Customer acknowledges and agrees that (i) it has been
granted only a license to occupy the Customer Area and use the Internet Data
Centers and any equipment provided by Exodus in accordance with this Agreement;
(ii) Customer has not been granted any real property interest in the Customer
Area or Internet Data Centers; (iii) Customer has not rights as a tenant or
otherwise under any real property or landlord/tenant laws, regulations, or
ordinances; (iv) this Agreement, to the extent it involves the use of space
leased by Exodus, shall be subordinate to any lease between Exodus and its
landlord(s); and (v) the expiration or termination of any such lease shall
terminate this Agreement as to such property subject to Customer retaining any
rights or claims it may have against Exodus arising from the expiration or
termination of such lease. Customer hereby waives and releases any claims or
rights to make a claim that it may have against the landlord(s) under any lease
by Exodus with respect to any equipment or property of Customers' located in
the premises demised to Exodus by such landlord(s).

     11.3. Marketing. Customer agrees that during the term of this Agreement,
Exodus may publicly refer to Customer, orally and in writing, as a Customer of
Exodus. Any other reference to Customer by Exodus requires the written consent
of Customer.

     11.4. Government Regulations. Customer will not export, re-export,
transfer, or make available, whether directly or indirectly, any regulated item
or information to anyone outside the U.S. in connection with this Agreement
without first complying with all export control laws and regulations which may
be imposed by the U.S. Government and any country or organization of nations
within whose jurisdiction Customer operates or does business.

     11.5. Non-Solicitation. During the Term of this Agreement and continuing
through the first anniversary of the termination of this Agreement, Customer
agrees that it will not, and will ensure that its affiliates do not, directly
or indirectly, solicit or attempt to solicit for employment any persons
employed by Exodus or contracted by Exodus to provide Services to Customer.

     11.6. No Third Party Beneficiaries. Exodus and Customer agree that, except
as otherwise expressly provided in this Agreement, there shall be no third
party beneficiaries to this Agreement, including but not limited to the
insurance providers for either party or the customers of Customer.

     11.7. Governing Law; Dispute Resolution. This Agreement is made under and
will be governed by and construed in accordance with the laws of the State of
California (except that body of law controlling conflicts of law) and
specifically excluding from application to this Agreement that law known as the
United Nations Convention on the International Sale of Goods. The parties will
endeavor to settle amicably by mutual discussions any disputes, differences, or
claims whatsoever related to this Agreement. Failing such amicable settlement,
any controversy, claim, or dispute arising under or relating to this Agreement,
including the existence, validity, interpretation, performance, termination or
breach thereof, shall finally be settled by arbitration in accordance with the
Arbitration Rules (and if Customer is a non-U.S. entity, the International
Arbitration Rules) of the American Arbitration Association ("AAA"). There will
be three (3) arbitrators (the "Arbitration Tribunal"), the first of which will
be appointed by the claimant in its notice of arbitration, the second of which
will be appointed by the respondent within thirty (30) days of the appointment
of the first arbitrator and the third of which will be jointly appointed by the
party-appointed arbitrators within thirty (30) days thereafter. The language of
the arbitration shall be English. The Arbitration Tribunal will not have the
authority to award punitive damages to either party. Each party shall bear its
own expenses, but the parties will share equally the expenses of the
Arbitration Tribunal and the AAA. This Agreement will be enforceable, and any
arbitration award will be final, and judgment thereon may be entered in any
court of competent jurisdiction. The arbitration will be held in San Francisco,
California, USA. Notwithstanding the foregoing, claims for preliminary
injunctive relief, other pre-judgment remedies, and claims for Customer's
failure to pay for Services in accordance with this Agreement may be brought in
a state or federal court in the United States with jurisdiction over subject
matter and parties.

     11.8. Severability; Waiver. In the event any provision of this Agreement
is held by a tribunal of competent jurisdiction to be contrary to the law, the
remaining provisions of this Agreement will remain in full force and effect.
The waiver of any breach or default of this Agreement will not constitute a
waiver of any subsequent breach or default, and will not act to amend or negate
the rights of the waiving party.

     11.9. Assignment. Customer may assign this Agreement in whole as part of a
corporate reorganization, consolidation, merger, or sale of substantially all
of its assets. Customer may not otherwise assign its rights or delegate its
duties under this Agreement either in whole or in part without the prior
written consent of Exodus, and any attempted assignment or delegation without
such consent will be void. Exodus may assign this Agreement in whole or part.
Exodus also may delegate the performance of certain Services to third parties,
including Exodus' wholly owned subsidiaries, provided Exodus controls the
delivery of

                                                                          PAGE 7
<PAGE>   8
such Services to Customer and remains responsible to Customer for the delivery
of such Services. This Agreement will bind and inure to the benefit of each
party's successors and permitted assigns.

     11.10. Notice. Any notice or communication required or permitted to be
given hereunder may be delivered by hand, deposited with an overnight courier,
sent by email, confirmed facsimile, or mailed by registered or certified mail,
return receipt requested, postage prepaid, in each case to the address of the
receiving party as listed on the Order Form or at such other address as may
hereafter be furnished in writing by either party to the other party. Such
notice will be deemed to have been given as of the date it is delivered,
mailed, emailed, faxed or sent, whichever is earlier.

     11.11. Relationship of Parties. Exodus and Customer are independent
contractors and this Agreement will not establish any relationship of
partnership, joint venture, employment, franchise or agency between Exodus and
Customer. Neither Exodus nor Customer will have the power to bind the other or
incur obligations on the other's behalf without the other's prior written
consent, except as otherwise expressly provided herein.

     11.12. Entire Agreement; Counterparts; Originals. This Agreement,
including all documents incorporated herein by reference, constitutes the
complete and exclusive agreement between the parties with respect to the
subject matter hereof, and supersedes and replaces any and all prior or
contemporaneous discussions, negotiations, understandings and agreements,
written and oral, regarding such subject matter. Any additional or different
terms in any purchase order or other response by Customer shall be deemed
objected to by Exodus without need of further notice of objection, and shall be
of no effect or in any way binding upon Exodus. This Agreement may be executed
in two or more counterparts, each of which will be deemed an original, and all
of which together shall constitute one and the same instrument. Once signed, any
reproduction of this Agreement made by reliable means (e.g., photocopy,
facsimile) is considered an original. This Agreement may be changed only by a
written document signed by authorized representatives of Exodus and Customer in
accordance with this Section 11.12. For purposes of this Agreement, the term
"written" means anything reduced to a tangible form by a party, including a
printed or hand written document, e-mail or other electronic format.

     11.13. Interpretation of Conflicting Terms. In the event of a conflict
between or among the terms in this Agreement, the Order Form(s), the
Specification Sheet(s), the Statement(s) of Work, and any other document made a
part hereof, the documents shall control in the following order: the Order Form
with the latest date, the Statement of Work, Specification Sheets, the
Agreement and other documents.


                                                                          PAGE 8
<PAGE>   9
Authorized representatives of Customer and Exodus have read the foregoing and
all documents incorporated therein and agree and accept such terms effective as
of the date first above written.


CUSTOMER                                      EXODUS COMMUNICATIONS, INC.


Signature: /s/  JAMES J. ENSELL          Signature: /s/  NANCY RAFATI
           ------------------------                 ---------------------------

Print Name: James J. Ensell              Print Name: Nancy Rafati
            -----------------------                  --------------------------

Title: SR. VP Products & Services        Title: Contracts Neg
       ----------------------------             -------------------------------

Date: 12/28/99                           Date: 1/17/2000
      -----------------------------            --------------------------------

This Agreement incorporates the following documents:

o  Order Form(s)

       Specification Sheet(s)

       Statement(s) Of Work (if applicable)

o  Registration Form

o  Addendum A - Equipment Purchase Terms and Conditions (if applicable)





                                                                          PAGE 9
<PAGE>   10
                                   ADDENDUM A

                    EQUIPMENT PURCHASE TERMS AND CONDITIONS

     1.   SHIPPING AND HANDLING. All equipment purchased by Customer (the
"Equipment") is provided FOB vendor facility. Shipment will be made as
specified by Customer and Customer is solely responsible for all expenses in
connection with the delivery of the Equipment. The Equipment will be deemed
accepted by Customer upon shipment.

     2.   PURCHASE PRICE AND TAXES. Customer shall pay to Exodus the purchase
price set forth in the applicable Order Form ("Purchase Price") for each item
of Equipment. Customer hereby grants and Exodus reserves a purchase money
security interest in the Equipment and the proceeds thereof as a security for
its obligations hereunder until payment of the full Purchase Price to Exodus.
The Purchase Price is due and payable within thirty (30) days of shipment of
the Equipment. Customer shall pay all taxes and other government charges
assessed in connection with the sale, use or possession of the Equipment
including, without limitation, any and all sales and/or use taxes and personal
property taxes (other than taxes on Exodus' net income).

     3.   TITLE. Customer shall acquire title to the Equipment upon full
payment of the purchase price(s) set forth herein. Notwithstanding the
foregoing, Exodus and any licensor of rights to Exodus shall retain title to
and rights in the intellectual property (whether or not subject to patent or
copyright) and content contained in the materials supplied under the terms of
this Agreement.

     4.   SELECTION OF EQUIPMENT; MANUFACTURER WARRANTY. Customer acknowledges
that it has selected the Equipment and disclaims any statements made by Exodus.
Customer acknowledges and agrees that use and possession of the Equipment by
Customer shall be subject to and controlled by the terms of any manufacturer's
or, if appropriate, supplier's warranty, and Customer agrees to look solely to
the manufacturer or, if appropriate, supplier with respect to all mechanical,
service and other claims, and the right to enforce all warranties made by said
manufacturer are hereby, to the extent Exodus has the right, assigned to
Customer. THE FOREGOING WARRANTY IS THE EXCLUSIVE WARRANTY AND IS IN LIEU OF
ANY ORAL REPRESENTATION AND ALL OTHER WARRANTIES AND DAMAGES, WHETHER
EXPRESSED, IMPLIED OR STATUTORY. EXODUS HAS NOT MADE NOR DOES MAKE ANY OTHER
WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR OF
NONINFRINGEMENT OF THIRD PARTY RIGHTS AND AS TO EXODUS AND ITS ASSIGNEES,
CUSTOMER PURCHASES THE EQUIPMENT "AS IS".

     5.   LIMITATION OF LIABILITY. Exodus' entire liability for any damages
which may arise hereunder, for any cause whatsoever, and regardless of the form
of action, whether in contract or in tort, including Exodus' negligence, or
otherwise, shall be limited to the Purchase Price paid by Customer for the
Equipment. IN NO EVENT WILL EXODUS BE LIABLE FOR ANY SPECIAL, DIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, FOR ANY LOSS OF BUSINESS OR PROSPECTIVE
BUSINESS OPPORTUNITIES, PROFITS, SAVINGS, INFORMATION, USE OR OTHER COMMERCIAL
OR ECONOMIC LOSS, EVEN IF EXODUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

     6.   GOVERNMENT LAW; DISPUTER RESOLUTION. This Agreement is made under and
will be governed by and construed in accordance with the laws of the State of
California (except that body of law controlling conflicts of law) and
specifically excluding from application to this Agreement that law known as the
United Nations Convention on the International Sale of Goods. The parties will
endeavor to settle amicably by mutual discussions any disputes, differences, or
claims whatsoever related to this Agreement. Failing such amicable settlement,
any controversy, claim, or dispute arising under or relating to this Agreement,
including the existence, validity, interpretation, performance, termination or
breach thereof, the parties to this Agreement hereby consent to jurisdiction
and venue in the courts of the state of California and in the U.S. District
Courts in the City of San Francisco, California.

     7.   MISCELLANEOUS. THE ABOVE TERMS AND CONDITIONS ARE THE ONLY TERMS AND
CONDITIONS UPON WHICH EXODUS IS WILLING TO SELL THE EQUIPMENT AND SUPERSEDE ALL
PREVIOUS AGREEMENTS, PROMISES OR REPRESENTATIONS, ORAL OR WRITTEN.

                                                                          PAGE 1
<PAGE>   11
ORDER FORM                                                        [LOGO] EXODUS

<TABLE>
<CAPTION>
<S>                                     <C>
 CUSTOMER                               BILL TO
- ---------------------------------------------------------------------------------------------------------------------------------

     Z Land Corporation                                                    Z Land Corporation
     Irvine                                                                27081 Aliso Creek Rd.
                                                                           Aliso Viejo, CA

- ---------------------------------------------------------------------------------------------------------------------------------

 QUOTE DATE:  December 28, 1999                              IDC          :  Santa Clara      PAYMENT DATE:  Net 30
 FORM #    :  1-345YQ              REVISION:  1              SALES PERSONS:  Tim Prukop
 VALID FORM:                       THROUGH :                 ORDER STATUS :  Final             ORDER TYPE :  New

                 -----------------------------------------------------------------------------------------
                     REQUESTED SERVICE DATE:  01/21/2000          INITIAL TERM:  12 Months (minimum 12)
                 -----------------------------------------------------------------------------------------

- ---------------------------------------------------------------------------------------------------------------------------------

                                                                             MONTHLY                    EXTENDED      EXTENDED
                                                                            RECURRING   NON-RECURRING    MONTHLY    NON-RECURRING
 LINE    SERVICES        DESCRIPTION*               IDC             QTY       COST          COST          FEES          FEES
- ---------------------------------------------------------------------------------------------------------------------------------
 1       EXO-VDC         Virtual Data Center        LA/Irvine        1      $5,197.50       $0.00       $5,197.50       $0.0
                         (7' X 8')
- ---------------------------------------------------------------------------------------------------------------------------------
 2       EXO-FAST-U1     1 Mbps base Fast           La/Irvine        1       $880.27        $0.00        $880.27        $0.00
                         Ethernet with 100
                         Mbps burstability
- ---------------------------------------------------------------------------------------------------------------------------------
 3       EXO-DVLT-BU-50  DataVault Service          LA/Irvine        1       $660.00        $0.00        $660.00        $0.00
                         50GB traffic usage
- ---------------------------------------------------------------------------------------------------------------------------------
 4       EXO-FAST-SU     Setup - Fast Ethernet      LA/Irvine        1        $0.00       $3,850.00       $0.00       $3,850.00
- ---------------------------------------------------------------------------------------------------------------------------------
 6       EXO-DVLT-BU-SU  Setup - DataVault          LA/Irvine        1        $0.00        $300.00        $0.00        $300.00
                         Service- price per
- ---------------------------------------------------------------------------------------------------------------------------------
         EXO-VDC-50SU    Virtual DatA Center        LA/Irvine        1        $0.00       $2,200.00       $0.00       $2,200.00
                         Setup (7'x4')
- ---------------------------------------------------------------------------------------------------------------------------------
11       EXO-VDC-SU      Virtual Data Center        LA/Irvine        1        $0.00       $3,300.00       $0.00       $3,300.00
                         Setup
- ---------------------------------------------------------------------------------------------------------------------------------
15       EXO-DVLT-OS-WK  DataVault off-site         LA/Irvine        1       $200.00        $0.00        $200.00        $00.00
                         weekly pickup/delivery
- ---------------------------------------------------------------------------------------------------------------------------------
16       EXO-VDC-50      Virtual Data Center        LA/Irvine        1      $2,772.00       $0.00       $2,772.00       $0.00
                         (7'x4')
=================================================================================================================================
           TOTAL                                                                                        $9,709.78     $9,650.00
- ---------------------------------------------------------------------------------------------------------------------------------
VARIABLE USAGE ABOVE BASE
- ---------------------------------------------------------------------------------------------------------------------------------
         EXO-DVLT-BU-VAR Variable Data Vault        LA/Irvine        0        $16.50
                         usage per GB
- ---------------------------------------------------------------------------------------------------------------------------------
         EXO-FAST-UV     Variable Usage Cost        LA/Irvine        0     $1,650.00
                         above base
- ---------------------------------------------------------------------------------------------------------------------------------




*More detailed descriptions of the Services are contained in the specification sheets and/or Scope of Work for each service, which
we incorporated herein and made a part here of by this reference.
- ---------------------------------------------------------------------------------------------------------------------------------
</TABLE>

                                                                     PAGE 1 OF 2
<PAGE>   12

ORDER FORM                                                            EXODUS

ORDER FORM TERMS AND CONDITIONS:

(1)  Customer hereby orders and Exodus Communications, Inc. (Exodus) agrees to
     provide the Services described in this Order Form. THE SERVICES ARE
     PROVIDED PURSUANT TO THE TERMS AND CONDITIONS OF THIS ORDER FORM AND THE
     SERVICES AGREEMENT (EITHER MASTER SERVICES AGREEMENT, INTERNET DATA CENTER
     SERVICES AGREEMENT AND/OR PROFESSIONAL SERVICES AGREEMENT) BETWEEN EXODUS
     AND CUSTOMER.

(2)  The Customer representative signing below hereby acknowledges and agrees
     that in the event that the Customer does not issue a purchase order prior
     to the Requested Service Date, this Order shall serve as Customer's
     purchase order. Customer further acknowledges that any additional or
     conflicting terms and conditions contained in Customer's purchase order
     shall not be applicable to the Services to be provided hereunder, even if
     Exodus uses such purchase order for invoicing purposes.

(3)  Neither Customer nor Exodus will be bound by this Order Form until it has
     been signed by authorized representatives of both parties.

(4)  Changes or alterations to this Order Form will not be accepted.

THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITIONS, WARRANTY DISCLAIMERS AND
LIABILITY LIMITATIONS CONTAINED IN THE SERVICES AGREEMENT (EITHER THE MASTER
SERVICES AGREEMENT, INTERNET DATA CENTER SERVICES AGREEMENT AND/OR PROFESSIONAL
SERVICES AGREEMENT) BETWEEN CUSTOMER AND EXODUS. THERE ARE ALSO DETAILED
DESCRIPTIONS OF EACH SERVICE, AND SPECIFIC TERMS APPLICABLE TO EACH SERVICE,
CONTAINED IN THE SPECIFICATION SHEETS AND/OR STATEMENT OF WORK FOR EACH SERVICE.

DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ ALL OF THE PROVISIONS OF THE
SERVICES AGREEMENT AND THE SPECIFICATION SHEETS AND/OR STATEMENT OF WORK. YOUR
SIGNATURE BELOW INDICATES THAT YOU HAVE READ THE SERVICES AGREEMENT AND THE
SPECIFICATION SHEETS AND/OR STATEMENTS OF WORK AND AGREE TO BE BOUND BY THEIR
PROVISIONS.


- -------------------------------------------------------------------------------
CUSTOMER                                EXODUS

Signature: /s/ JAMES J. ENSELL          Signature: /s/ NANCY RAFATI
          --------------------------              -----------------------------
Print Name: James J. Ensell             Print Name: Nancy Rafati
           -------------------------               ----------------------------
Title: Sr. VP Products & Services       Title: Contracts Neg.
      ------------------------------          ---------------------------------
Date: 12/28/99                          Date: 1/17/2000
     -------------------------------         ----------------------------------

- -------------------------------------------------------------------------------



                                                                     PAGE 2 of 2

<PAGE>   13
[EXODUS LOGO]

REGISTRATION CONTACT LIST

COMPANY INFORMATION
- --------------------------------------------------------------------------------
Company Name: ZLAND.COM, INC.
- --------------------------------------------------------------------------------
Address: 27081 Aliso Creek Road
- --------------------------------------------------------------------------------
City: Aliso Viejo                 State: CA           Zip: 92656
- --------------------------------------------------------------------------------
Contact Name:                                     Home Ph:
- --------------------------------------------------------------------------------
Title:                               Email:
- --------------------------------------------------------------------------------
Phone:                       Fax:                 Pager:
- --------------------------------------------------------------------------------

BILLING INFORMATION
- --------------------------------------------------------------------------------
Company Name: Charlie Faas
- --------------------------------------------------------------------------------
Title: Controller                    Email: [email protected]
- --------------------------------------------------------------------------------
Phone: 949 544 4000          Fax: 949 362 8224   Pager:
- --------------------------------------------------------------------------------
Address: 27081 Aliso Creek Road
- --------------------------------------------------------------------------------
City: Aliso Viejo                 State: CA           Zip: 92656
- --------------------------------------------------------------------------------
Purchase Order #:                 Duns #:
- --------------------------------------------------------------------------------
Three References:   (1)           (2)
- --------------------------------------------------------------------------------
(3)
- --------------------------------------------------------------------------------

CUSTOMER'S INSTALLATION COORDINATOR
- --------------------------------------------------------------------------------
Contact Name:                                     Home Ph:
- --------------------------------------------------------------------------------
Title:                               Email:
- --------------------------------------------------------------------------------
Phone:                       Fax:                 Pager:
- --------------------------------------------------------------------------------
Address:
- --------------------------------------------------------------------------------
City:                             State:              Zip:
- --------------------------------------------------------------------------------
Contact Hours                                     Cell:
- --------------------------------------------------------------------------------

TECHNICAL CONTACT 1
- --------------------------------------------------------------------------------
Contact Name: Craig Jones                         Home Ph:
- --------------------------------------------------------------------------------
Title: Network Operating Center Mgr. Email:
- --------------------------------------------------------------------------------
Phone:                       Fax:                 Pager:
- --------------------------------------------------------------------------------
Address:
- --------------------------------------------------------------------------------
City:                             State:              Zip:
- --------------------------------------------------------------------------------
Contact Hours                                     Cell:
- --------------------------------------------------------------------------------

SECOND TECHNICAL CONTACT
- --------------------------------------------------------------------------------
Contact Name:                                     Home Ph:
- --------------------------------------------------------------------------------
Title:                               Email:
- --------------------------------------------------------------------------------
Phone:                       Fax:                 Pager:
- --------------------------------------------------------------------------------
Address:
- --------------------------------------------------------------------------------
City:                             State:              Zip:
- --------------------------------------------------------------------------------
Contact Hours                                     Cell:
- --------------------------------------------------------------------------------
<PAGE>   14


[Exodus Logo]


Emergency Contact Order (Name refers to Technical Contacts in Registration
Contact List)
- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>
Order     Name                               Contact Specific Notes
- --------------------------------------------------------------------------------
<S>       <C>                                <C>
1st
- -------------------------------------      -------------------------------------
2nd
- -------------------------------------      -------------------------------------
3rd
- -------------------------------------      -------------------------------------
4th
- -------------------------------------      -------------------------------------
5th
- -------------------------------------      -------------------------------------
6th
- --------------------------------------------------------------------------------
</TABLE>


Notes regarding emergency procedures or contacts
- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------


Preliminary Equipment List

Please list all pieces of equipment you are bringing to Exodus (routers, hubs,
switches, keyboard and monitor, other equipment). Dimensions and power
requirements are necessary to set up your rack, cabinet or cage space. Please
attach additional sheets if needed. All equipment must be labeled before
bringing it to Exodus.


<TABLE>
<CAPTION>
   EQUIPMENT/ITEM DESCRIPTION:     SIZE (length, height, depth):   POWER/WEIGHT:
<S>                                <C>                             <C>
- -----------------------------------------------------------------------------------
1.
- -----------------------------------------------------------------------------------
2.
- -----------------------------------------------------------------------------------
3.
- -----------------------------------------------------------------------------------
4.
- -----------------------------------------------------------------------------------
5.
- -----------------------------------------------------------------------------------
6.
- -----------------------------------------------------------------------------------
7.
- -----------------------------------------------------------------------------------
8.
- -----------------------------------------------------------------------------------
9.
- -----------------------------------------------------------------------------------
10.
- -----------------------------------------------------------------------------------
</TABLE>

PLEASE NOTE ANY UNUSUAL POWER/OUTLET REQUIREMENTS AND EQUIPMENT OVER 100 LBS.

<PAGE>   15
[EXODUS LOGO]

TECHNICAL INFORMATION

When you Co-Locate at Exodus, you may use Exodus's IP Address space. You and
your Exodus Project Manager must make a plan to change your current Domain Name
Server records to reflect this. No DNS entries will be completed until this
plan (however simple) is created. Exodus will always be willing to act as a
primary or secondary DNS for your Domain Name should you request this.

How many IP addresses will you need?  (for Co-Lo?)        (for Circuit?)

PLEASE PROVIDE A COMPLETE LIST OF DOMAIN NAMES OR A HOST FILE WITH YOUR IP
REQUEST.

o Please diagram your Network Topology. For requests of 64 IP's or more (/26),
  please email Visio or Power Point drawing to your Account Manager or Project
  Manager.




o What operating System?      Unix           --
                              NT             --
                              Other          _____________

o Number of Host Computers or IP Subnet Address space required:

o Current assigned IP subnet Address, or Not Applicable:

<TABLE>
<CAPTION>
DOMAIN
<S>                      <C>                        <C>                         <C>
- ------------------------------------------------------------------------------------------------
Current Primary          Current Secondary          Primary after Install       Secondary after
                                                                                Install
- ------------------------------------------------------------------------------------------------

- ------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
TELCO (IF APPLICABLE)
- ------------------------------------------------------------------------------------------------
<S>                                      <C>                           <C>
Are you ordering your                    If YES, what TELCO            Circuit ID number?
own circuit(s)?
- ------------------------------------------------------------------------------------------------
Location A:    Example                    Location B: Customer premise
              EXODUS Communications       Address:_______________________________
              72 Corporate Park                   _______________________________
              Irvine, CA 92606            Contact:_______________________________
   NPA,NXX:   (714) 955-
   DENMARK:   1st Floor, Telco room, POP  NPA NXX:(   )
              cabinet                             ---   ---
   CONTACT:   Michael Chapman             DENMARK:
              Installation Manager        _______________________________________
              (714) 930-7130              Please be very specific (floor, room, wall, cabinet, etc.)
                                          Will Denmark need to be extended? Yes ___ No ___
                                          NOTE:
                                          There will be an additional charge for inside wiring.
- ------------------------------------------------------------------------------------------------

EMERGENCY CONTACT LIST
Exodus Communications, Inc. Confidential

</TABLE>

<PAGE>   1
                                                                    EXHIBIT 10.8

                                    SOLIDWEB
                          WHOLESALE SERVICE AGREEMENT

1.   PARTIES. The parties to this agreement (dated June 13, 1997 are Solid
Technology, Inc. an Oregon corporation ("Solid Technology") and Z Land, Inc. a
California corporation ("Customer").

2.   SERVICES PROVIDED. Subject to the technical specifications provisions of
section 3, Solid Technology will supply hardware, connectivity and personnel to
provide Customer SolidWeb virtual server hosting and Domino application hosting.
SolidWeb virtual servers utilize the LINUX operating system and support Apache
and Front Page HTML sites. Each SolidWeb virtual server account has unique FTP
access. Solid Technology will supply hardware, Microsoft NT operating system and
connectivity for Domino application sites. Customer will provide primary support
regarding Domino software issues until payment is received for month seven as
set forth in section 7. The average SolidWeb and Domino site includes 25MB disc
storage space, 500MB data transfer per month and 10 e-mail accounts. Sites
exceeding these parameters will be upgraded to a large site category with
specifications and site costs to be determined by month 7 of this contract,
based on the additional costs as shown in section 6 below. The parties
anticipate short term inclusion of Cybercash secure server and CGI and JAVA
enabling. Set-up pricing for secured sites will be determined during the
installation and testing of the secured server. The parties intend to expand the
scope of services provided in order to maintain a state of the art server
system. Pricing for additional services will be negotiated prior to
implementation. Other services may include Real Audio, WebCast, push
technologies and chat/roundtable conferencing.

3.   TECHNICAL SPECIFICATIONS. Hosting servers shall utilize redundant hardware
and are to be maintained in a secure, climate controlled environment with
redundant power supplies including industrial battery UPS and generator backup.
Data to be stored on redundant disc arrays. Server hardware shall provide 99%
average uptime with average CPU load not greater than 80%. Internet connectivity
shall be via multiple divergent paths including dual border routers with
failover links and dual DS3 connections to at least two major backbone
providers. Average peak bandwidth usage shall not exceed 80% of bandwidth
available to the NOC.

4.   SUPPORT. Solid Technology will provide 24 hour 7 day per week server
support with toll free access for authorized Regional Managers. Calls received
before noon will receive a response by 5pm the same day. Calls received after
noon will receive a response by noon the next business day. Average response
time for calls reporting an interruption of service shall not exceed 30 minutes.
Service charge will apply to support provided outside normal business hours of
8am to 5pm pacific time Monday through Friday except for support required to
correct an interruption in service. Current after-hours rate is $185 per hour
with a one hour minimum. Solid Technology will produce automated site reports
showing traffic, storage, e-mail account status and registered Lotus Notes
users. Customer shall provide primary support regarding Lotus software issues
until payment is received for month seven as set forth in section 7.

5.   ADMINISTRATION AND BILLING. Solid Technology and Customer will jointly
develop an appropriate administration and billing system with communication
interfaces.

6.   CONSIDERATION. In consideration of services provided, subject to the
minimum monthly charge provisions in section 7 and quantity discount provisions
in section 8, Customer will pay fees to Solid Technology as follows:

<TABLE>

     <S>                                <C>
     One time set-up fee, per site      $15.00
     Monthly hosting fee per site       $15.20
     Additional disc storage space      $  .20 per MB per month
     Additional data transfer           $  .05 per MB per month
     10 additional e-mail acct set-up   $ 5.00
     10 additional e-mail acct monthly  $ 2.50
     Domain name set-up                 $ 6.00
     Domain name transfer               $ 6.00
     Domain name modification           $ n/c
</TABLE>

Domain name transfer fees shall be waived for sites existing at the inception
of this agreement.
<PAGE>   2
7.   MINIMUM MONTHLY CHARGE. Customer will pay Solid Technology a minimum
monthly charge as shown in the following schedule.

<TABLE>
<CAPTION>
               Month                    Minimum Charge
               -----                    --------------
               <S>                      <C>
               One                         $ 2,500
               Two                         $ 3,000
               Three                       $ 3,750
               Four                        $ 4,500
               Five                        $ 5,250
               Six                         $ 6,000
               Seven                       $ 6,750
               Eight                       $ 7,500
               Nine                        $ 8,250
               Ten                         $ 9,000
               Eleven                      $ 9,750
               Twelve                      $10,500
               Thirteen                    $11,250
               Fourteen                    $12,000
               Fifteen                     $12,750
               Sixteen                     $13,500
               Seventeen                   $14,250
               Eighteen                    $15,000
               Nineteen to Twenty-four     $15,000
</TABLE>

8.   QUANTITY DISCOUNT. SolidWeb virtual server accounts are eligible for
quantity discounted pricing as follows:

<TABLE>
<CAPTION>
                 Site Number            Monthly Fee Per Site
               ---------------          --------------------
               <S>                      <C>
               1 to 1,200                      $15.00
               1,201 to 2,400                  $12.50
               2,401 to 5,000                  $10.00
               5,001 to 10,000                 $ 7.50
               10,001 and up                   $ 6.00
</TABLE>

Quantity discounted pricing for Domino application sites will be determined
after further review of cost structure and analysis of experience to date at
the end of month six as set forth in section 7. Parties agree to negotiate
appropriate quantity discount levels for Domino sites after this initial six
month analysis period.

9.   PAYMENT. $2,500 due July 1, 1997 will be applied to month one of the
schedule in section 7 which schedule shall commence upon successful completion
of the following: a) Creation of an ordering and reporting procedure. b) New
order test including new domain name, e-mail account, HTML and Domino site. c)
Receive test report. d) Transfer of an existing HTML and Domino site including
domain name and e-mail account. e) Cancellation of service test. The parties
expect that July 1997 shall be month one. Minimum monthly charge as shown in
section 7 is due not later than the first of each month. Usage over minimum
will be invoiced on the first business day of the following month with payment
due 15 days after invoice date. If payment is not received within a grace
period of fifteen days after payment due date Solid Technology will issue
written notice of default. Customer shall have thirty days from the date of
notice to cure any such default by payment of all charges due. Unpaid invoices
are subject to an interest charge at the lesser of 1.5% per month on the
outstanding balance or the maximum rate allowed by law. Customer agrees to pay
Solid Technology reasonable collection expenses, including attorney fees.
Failure to exercise any right as set forth herein shall not constitute a waiver
of any such right by Solid Technology.

10.  DISCLAIMER OF WARRANTY. Solid Technology warrants that service shall
comply with the specifications of section 3. CUSTOMER EXPRESSLY AGREES THAT ALL
OTHER ASPECTS OF USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK. NEITHER SOLID
TECHNOLOGY NOR ANY OF ITS AFFILIATES
<PAGE>   3
WARRANTS THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY
MATERIAL ACCESSIBLE ON THE SYSTEM IS ACCURATE OR FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS
WITHOUT WARRANTIES OF ANY KIND EXCEPT AS PROVIDED ABOVE, EITHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER SOLID TECHNOLOGY
NOR ANY OF ITS AFFILIATES MAKES ANY EXPRESS OR IMPLIED WARRANTIES OR
ENDORSEMENTS WITH REGARD TO ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED BY
A THIRD PARTY THROUGH THE SYSTEM OR THE INTERNET.

11. LIMITATION OF LIABILITY. NEITHER SOLID TECHNOLOGY NOR ANY OF ITS AFFILIATES
OR INFORMATION PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, OR
CONSEQUENTIAL DAMAGES INCLUDING LOSS OF SERVICE, LOSS OF DATA, UNAUTHORIZED
ACCESS, COMPUTER VIRUS DAMAGE, LOSS OF INCOME OR ANY DAMAGES THAT RESULT FROM
CUSTOMER'S RELIANCE ON SOLID TECHNOLOGY SERVICES. CUSTOMER'S SOLE AND EXCLUSIVE
REMEDY FOR ANY CLAIM WHATSOEVER SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID BY
OR ON BEHALF OF CUSTOMER TO SOLID TECHNOLOGY.

12.  LAWFUL USE. Solid Technology services may only be used for lawful purposes.
Transmission of any material in violation of any US or State regulation is
prohibited. Customer warrants that any material submitted for publication
through Customer's accounts does not infringe any copyright, trademark, patent
or proprietary rights of others, nor shall it contain any material legally
judged to be obscene, threatening, libelous or classified by the US government.
Customer agrees to indemnify and hold harmless Solid Technology from any claims
resulting from a violation of the above warranty by Customer. Solid technology
reserves the right to monitor and control access and content as necessary to
operate the system or comply with applicable law. Solid Technology shall keep
Customer's data confidential, and shall not release any Customer data to any
third party without Customer's written consent.

13.  HARMFUL USE. Customer shall not transmit any information which contains a
virus or other harmful components or use the service in any way which restricts
or interferes with others use and enjoyment of the system or the internet.
Transmission of unsolicited commercial e-mail is expressly prohibited. Any
attempted unauthorized access or interference with the normal system operation
of Solid Technology or interference with any computer system accessed via Solid
Technology services may result in immediate termination of Customer service
without refund.

14.  TERMINATION. This agreement shall remain in effect through month
twenty-four as set forth in section seven, subject to earlier termination by
mutual agreement of the parties or the occurrence of a termination event. The
following events shall entitle Solid Technology to elect to terminate this
agreement; a) failure to cure a default as set forth in section 9; b) if
Customer has received notice of default more than four times in two years. The
following events shall entitle Customer to elect to terminate this agreement: a)
if Solid Technology fails to meet the specifications of section 3 more than four
times in two years; b) if Customer pays a $25,000 early termination fee to Solid
Technology. In the event of termination for any reason the parties shall work
together to transfer Customer's accounts within 45 days to another provider
specified by Customer. Such termination shall end all obligations of both
parties under this agreement except payment for services rendered.

15.  COMPLETE AGREEMENT. This document represents the entire agreement of the
parties and supercedes any prior written or oral agreements. Any additions or
modifications to this agreement must be in writing and executed by duly
authorized representatives of the parties.

16.  ARBITRATION. Parties agree that any disputes or alleged breaches of this
agreement shall be settled by arbitration in Columbia County, Oregon.

17.  AUTHORIZATION. The undersigned represent that they are duly authorized by
their respective Corporate Board of Directors to enter into this agreement and
intend to bind each Corporation to the terms as set forth herein.


Z LAND, INC.                            SOLID TECHNOLOGY, INC.


By: /s/ JOHN W. VEENSTRA                By: /s/ JEFF HAMLIK
   ---------------------------------       -------------------------------------
<PAGE>   4
       John Veenstra, President              Jeff Hamlik, Vice President

Date:   6-13-97                       Date:     6-30-97
       -------------------------             -----------------------------

<PAGE>   1
                                                                    EXHIBIT 10.9

                AGREEMENT TO PURCHASE FRANCHISE TERRITORIES

THIS AGREEMENT is entered into on November 29, 1999 between ZLand, Inc., a
California corporation, located at 27081 Aliso Creek Road, Aliso Viejo,
California, USA hereinafter referred to as "Seller" and Dorado Resources Corp.,
and or its assigns, 511-475 Howe Street, Vancouver, BC, Canada hereinafter
referred to as "Buyer".

RECITALS:

a. Seller owns or has a subsidiary who owns the franchise development rights
   for certain territories; and

b. Buyer or its principals and investors own a company or subsidiary which
   wishes to purchase said rights from Seller or Seller's subsidiary

ACCORDINGLY, it is agreed as follows:

1. Seller agrees to sell and Buyer agrees to buy one hundred (100) ZLand
   Franchise territories within Canada. Buyer shall designate where the one
   hundred territories shall be located within the cities of Vancouver and
   Toronto, from the 120 total territories available.

2. A franchise agreement substantially similar to that contained in Exhibit A
   ("ZLand Business Program Franchise Agreement") shall govern the territories.

3. The purchase price is Thirty Thousand US Dollars ($30,000) per territory, and
   Three Million US Dollars (US$3,000,000) in total, US$150,000 of which shall
   be paid by Buyer on or before December 31, 1999. A further US$150,000 shall
   be paid by Buyer on or before March 31, 2000; a further US$500,000 shall be
   paid on or before June 30, 2000; a further US$1,000,000 shall be paid on or
   before September 30, 2000; a final US$1,200,000 shall be paid on or before
   November 30, 2000, unless otherwise mutually amended by both parties.

4. Franchisee agrees to purchase the remaining 391 ZLand franchise territories
   in Canada, and agrees to establish a rollout schedule for the operational
   launch of the first 200 of these territories with ZLand on or before March
   31, 2000. Franchisee agrees to establish a rollout schedule for the
   operational launch of the next 100 of these territories with ZLand on or
   before June 30, 2000. Franchisee agrees to establish a rollout schedule for
   the operational launch of the remaining 91 of these territories with ZLand
   on or before December 31, 2000. Franchisee agrees that such rollouts shall
   be complete on or before December 31, 2001. Franchisee has the right to
   accelerate these rollout schedules and purchases. Payment terms to be
   mutually agreed by ZLand and Franchisee, but payment shall be completed on
   or before the rollout period ending December 31, 2001.

5. Seller agrees that Buyer will have a right to buy all Canadian territories
   for as long as the schedule of purchases in item 4 above is strictly adhered
   to. Payment amount is not to exceed US$30,000 per territory.

6. Seller and Buyer both agree that once they begin their relationship as
   Franchisor and Franchisee, it shall be governed by the terms, conditions and
   disclosures set forth in the franchise agreement.

7. Seller and Buyer both agree that the initial 100 Territory purchase in 1.
   above is subject to ZLand completing and having access to at least US$15
   million from its Series C funding, and Buyer completing at least US$300,000
   in funding on or before December 31, 1999.

IN WITNESS WHEREOF, THE PARTIES HAVE EXECUTED THIS AGREEMENT AT ALISO VIEJO,
 CALIFORNIA, USA ON NOVEMBER 29, 1999.

ZLAND, INC.                        DORADO RESOURCES CORP.


     /s/ Glenn Abood                         /s/ Michael Meyers
- -------------------------------
  By:    Glenn Abood, President             By:  Michael Meyers, President
     --------------------------                  --------------------------







<PAGE>   2
                                   EXHIBIT A

                      BUSINESS PROGRAM FRANCHISE AGREEMENT

                (Between ZLand, Inc. and Dorado Resources Corp.)

<PAGE>   1
                                                                   EXHIBIT 10.10


                                          LOCATION:

                                          TORONTO, ONTARIO, CANADA
                                          VANCOUVER, BRITISH COLUMBIA, CANADA
                                          DORADO RESOURCES CORP.


                                          DATE: NOVEMBER 30, 1999






                                   ZLAND, INC.

                         OPERATING ASSISTANCE AGREEMENT

                                      WITH


                             DORADO RESOURCES CORP.
<PAGE>   2
                         OPERATING ASSISTANCE AGREEMENT

         THIS OPERATING ASSISTANCE AGREEMENT ("Agreement") is made and entered
into as of November 30, 1999, by and between Dorado Resources Corp. a British
Columbia, Canadian corporation (collectively, "Franchisee"), and ZLand, Inc. a
Delaware corporation ("Provider").

                                    RECITALS

         A. WHEREAS, Franchisee wishes to hire another party with industry
expertise to assist in the operation of its ZLand Franchises in the Toronto,
Ontario, Canada and Vancouver, British Columbia, Canada metropolitan areas
(collectively referred to as the "Franchise");

         B. WHEREAS, while Franchisee will maintain ultimate supervisory and
management responsibility, Franchisee wishes to have this other party hire
general managers and provide other assistance related to the launching and
operating of the various territories in its Franchise;

         C. WHEREAS, Provider has the necessary industry expertise to provide
such services; and

         D. WHEREAS, Provider has employees who can perform general managers
functions for Franchisee.

                                    AGREEMENT

Franchisee hereby wishes to engage Provider to provide the above services and
Provider wishes provide such services to Franchisee. In consideration of the
mutual promises, covenants and agreements herein, Franchisee and Provider agree
as follows:

1.       Term and Termination. The initial term of this Agreement shall be one
year subject to earlier termination or renewal as set forth herein, commencing
on the date hereof.

         1.1 Renewal. Following the initial term, this Agreement shall
automatically renew for a period of one (1) year, unless either party gives 90
days written notice to the other party of its intention not to renew as set
forth herein. Notwithstanding the foregoing, this Agreement shall automatically
terminate if the Franchise is sold or otherwise disposed of, all the remaining
assets of the Franchise are liquidated, and the affairs of the Franchise are
fully and completely wound up.

         1.2 Termination. Notwithstanding any other provision of this Agreement
to the contrary, either party shall provide the other party with thirty (30)
days prior written notice of any breach of this Agreement. If such noticed
breach is not cured at the end of the notice period (or, if cure cannot
reasonably be completed in that time, steps toward cure have begun during that
period and are being diligently pursued) the noticing party may terminate this
Agreement.


                                       1
<PAGE>   3
Notwithstanding anything contained herein to the contrary, all advances or
guarantees by the Provider or its affiliate company must be fully discharged for
such termination to be valid.

2.       Lease of General Managers. Franchisee hereby leases from Provider the
full time services of two employees to act as General Managers of Franchise
operations ("General Managers"). While Franchisee is responsible for the overall
management and control of the Franchise, General Managers shall oversee the
day-to-day operations of Franchisee's Franchise, the premises of which are
located in Vancouver, British Columbia and Toronto, Ontario areas (one General
Manager for each area), as required by Franchisee's Franchise Agreement with
Provider on Franchisee's behalf, but subject to Franchisee's direction and
control. Franchisee acknowledges that General Managers are Provider's employees
and hereby agrees not to solicit the services of General Managers or any of
Provider's employees during the term of this Agreement and for a period of
twelve (12) months thereafter without Provider's prior written consent.
Franchisee shall have the right to approve or disapprove the General Managers
selected by Provider, and Franchisee shall further have the right to terminate
the services of either General Manager upon thirty (30) days written notice to
Provider, and Provider shall endeavor to find a suitable replacement General
Manager during that time.

3.       Operation of the Franchise.

         3.1 Provider's Duties and Responsibilities. Under the direction and
control, in the name and for the account of Franchisee, General Managers shall
oversee the day-to-day operations of the Franchise in accordance with the
Franchise Agreement and consistent with prudent management practices, subject to
the terms of this Agreement and the Annual Budget (as defined in clause (b)
below) then in effect. In all instances herein, all duties attributed to General
Managers are also the duties of Provider and vice versa. General Managers shall
do and perform under the direction and control of Franchisee, with any and all
necessary assistance from Provider's staff, when and as necessary or
appropriate, solely with funds from the Working Capital Account as defined in
Section 5 below, the following:

             (a) Prepare a comprehensive and detailed operation and development
plan (the "Plan") for the Franchise, which shall be a part of the Annual Budget
referenced above. The Plan shall include but not be limited to, separate
financial pro formas and cash flow projections pertaining to the Franchise;

             (b) Prepare a comprehensive and detailed annual budget for the
Franchise, which shall include the items set forth in Section 3.1, as well as
line item allocations and detail for the matters set forth in the Plan and/or
otherwise considered by the Franchise ("Annual Budget");

             (c) Maintain all books, records, reports, and accounts in which
shall be entered all transactions of the Franchise and shall be open for
inspection and copying by Franchisee.


                                       2
<PAGE>   4
             (d) Promptly assist and cooperate with Franchisee's accountants in
performance of any accounting functions required of Franchisee's accountants,
including the treatment and adjustment of capital accounts, the calculations of
capital contributions and allocations, the preparation of tax returns, the
making of tax and accounting elections, and all other matters reasonably
required of or by Franchisee's accountants;

             (e) Receive, consider and use his best efforts to resolve the
complaints of all customers or users of any of the services or facilities of the
Franchise;

             (f) Enter into, pay and perform in the name of and at the expense
of Franchisee, all contracts, operating leases, concessions, licenses, permits
and other undertakings for the operation of the Franchise;

             (g) Receive and collect all cash and accounts generated from the
operation of the Franchise, convert all accounts to cash and deposit such sums,
along with all funds furnished by Franchisee as "working capital" and all other
monies received by General Managers for or on behalf of Franchisee, into the
Working Capital Account (as defined in Section 5.1);

             (h) Pay and disburse on behalf and for the account of Franchisee,
as required for the operation of the Franchise, and all other disbursements
directly or indirectly authorized by this Agreement; and any other charge, item
of expense or other item which General Managers considers to be necessary or
desirable for the operation of the Franchise consistent with the Annual Budget
and not otherwise expressly authorized or limited under this Agreement;

             (i) Arrange for and cause, at Franchisee's expense, compliance by
Franchise with all statutes, ordinances, laws, rules, regulations, orders and
determinations affecting or issued in connection with the Franchise, by any
governmental authority having jurisdiction; and

             (j) Institute and defend, in Provider's name and/or in the name of
Franchisee, and (subject to the provisions of the Franchise Agreement) at
Franchisee's expense, any necessary legal actions or proceedings to enforce
contracts involving the Franchise, collect charges, rent or other income for the
Franchise; any counsel engaged under this subsection shall be designated by
Provider and shall be subject to Franchisee's approval which shall be deemed
given unless written objection is received by Provider within 10 days after the
request for approval is given.

         3.2 Annual Budget. The Annual Budget for the first fiscal year of the
Franchise will be delivered by General Managers to the Chairman of Franchisee's
Finance Committee within 60 days after the execution date hereof and shall be
deemed accepted if Franchisee does not object to the proposed Annual Budget
within 15 days after delivery. Each Annual Budget shall include, without
limitation, General Managers' forecast of revenues, expenses and cash flow for
the Franchise for the fiscal year, presented on a monthly basis, plus a capital
improvements and replacements budget. At the request of Franchisee given to
General Managers within 10 days after tender of the proposed Annual Budget,
Provider's representatives shall review such budget with Franchisee and General
Managers at the Franchise or a mutually agreeable location. General Managers may
revise the Annual Budget from time to time to reflect any unpredicted
significant


                                       3
<PAGE>   5
changes, variables or events beyond General Managers' control or include
significant additional unanticipated items of income or expense. Any such
revision shall be submitted for, and subject to, Franchisee's approval.
Unbudgeted or unforecast expenditures unforeseen at the time of submission of
the Annual Budget and reasonably deemed necessary by General Managers in a bona
fide emergency may be made without Franchisee's prior authorization, except as
provided in this Section 3. Neither General Managers nor Provider shall be
deemed to have made any guarantee, warranty or representation whatsoever in
connection with the Annual Budget. Franchisee acknowledges that each Annual
Budget, including any forecast of revenues, expenses and cash flow, are
estimates and are subject to and will be affected by changes in financial,
economic and other conditions and circumstances beyond General Managers' or
Provider's control.

         3.3 Reports. General Managers shall provide Franchisee with quarterly
comprehensive written reports as to the status of the development and operation
of the Franchise. The written reports shall contain, but not be limited to, a
capsulation or abstract of the matters discussed at the meetings then
transpiring between Franchisee and Provider, including, but not limited to, an
analysis and discussion of the progress and performance of the Franchise, and
the conformance or variances of the foregoing to or with the Plan and Annual
Budget. The reports shall also contain, but not be limited to, an analysis and
discussion of the specific minimum performance levels to be achieved by General
Managers. Franchisee reserves the right to reasonably determine the format and
topic content of the above reports.

         3.4 Compensation. Provider, as its fee for all assistance services with
regard to the Franchise and the lease of General Managers' services hereunder,
shall receive US$24,000 per month. This US$24,000 per month fee shall be waived
for the first twelve months of this Agreement. Franchisee shall pay Provider's
General Managers the performance-based bonus compensation earned under formula
contained in General Managers' contracts with Provider. The foregoing fee shall
be included as a special item to the Plan and Budget. Further, Provider shall
receive a bonus of 20% of the EBITDA of the Franchise (earnings before interest,
taxes, depreciation and amortization, all as determined in accordance with U.S.
GAAP), payable each quarter that the Franchise shows a profit. If Provider
employs its Human Resources Department to provide personnel recruiting services
beyond such recruitment services provided solely by General Managers, Provider
shall receive a fee of $1,000 per person recruited.

         3.5 General Provisions. Provider shall determine the manner and means
of carrying out its duties hereunder subject, however, to the oversight and
control of Franchisee. Provider shall have the right of control and discretion
as to the manner of performance of its services hereunder in that the result of
the work and not the means by which it is accomplished shall be the primary
factor for which the parties have bargained hereunder. Provider's obligations
for performance of services hereunder, shall be limited to the completion of the
services described above in accordance with the Plan and Annual Budget as set
forth herein. Franchisee shall not direct the details, manner or means by which
Provider accomplished the services performed hereunder, provided that the
services are in accordance with the Plan and Annual Budget.

         3.6 Payment of Taxes. Provider shall be responsible for General
Managers' employment taxes and estimated tax liabilities, whether federal, state
or local. Franchisee shall be


                                       4
<PAGE>   6
responsible for the employment taxes and estimated tax liabilities, whether
federal, state or local, for all Franchise employees.

         3.7 Workers' Compensation Insurance. Provider shall obtain and maintain
at all times hereunder its own workers' compensation insurance covering General
Managers, at Provider's expense, and, upon reasonable request, provide
Franchisee with a certificate evidencing such coverage containing the policy
number and the name and address of the carrier. Notwithstanding any other
indemnification contained herein. Provider shall indemnify, defend and hold
Franchisee harmless from any and all claims arising out of any injury,
disability, or death of General Managers as its employee or otherwise, during
the performance of any services hereunder or otherwise.

         3.8 Employees of Franchise. General Managers shall hire personnel to
staff the Franchise as needed. All such personnel shall be the employees or
contractors of Franchisee under Franchisee's direction unless otherwise agreed
to by Provider and Franchisee. Notwithstanding any other indemnification
contained herein, Franchisee shall indemnify, defend, and hold Provider harmless
from all claims arising out of Franchisee's retention or employment of any of
its subcontractors or employees, or otherwise. Each and every contract of
employment entered into by and between Franchisee and Franchisee's
subcontractors or employees with regard to any services to be performed for the
Franchise shall state substantially as follows:

             (a) Franchisee's subcontractors and/or employees are subcontractors
and/or employees of Franchisee alone (and not of the Provider);

             (b) Franchisee is contracting for the retention or employment of
such subcontractors and/or employees on Franchisee's own behalf and not as an
agent of the Provider, unless otherwise expressly authorized in writing by the
Provider; and

             (c) No subcontract or contract of employment, oral or written,
implied or in fact, exists between Franchisee and Franchisee's subcontractor
and/or employees and the Provider.

4.       Operating Expenses. In performing its duties hereunder, Provider shall
act solely in the name and for the account of Franchisee. All expenses properly
incurred by Provider in performing its duties hereunder shall be borne
exclusively by Franchisee. Franchisee acknowledges that operating expenses shall
include all costs incurred by Provider for telemarketing, credit card
fulfillment, and verification; advertising, marketing fees, and media buys;
legal, accounting, and bookkeeping fees; customer support; licensing fees and
software expenses; equipment leases; and, all travel and other expenses incurred
by such management personnel relating to the Franchise (collectively, the
"Reimbursement Expenses") all charges not to exceed the fair market value of
services provided. Franchisee shall pay when due all fees payable under Section
7. To the extent the funds necessary therefor are not generated by the operation
of the Franchise, they shall be supplied by Franchisee to Provider in the manner
provided in Section 5. Notwithstanding the foregoing, during the first three
months of this Agreement, Provider shall pay the base compensation of eight
sales representatives for the Franchise (estimated cost - $126,000) and shall
pay a cooperative advertising allowance of


                                       5
<PAGE>   7
$15,000 per month (total cost - $45,000). The amount of these expenses shall be
paid by Provider to Franchisee when due for each month, and shall be deposited
by Franchisee into the Working Capital Account so that they will be available to
pay the expenses.

5.       Working Capital Account.

         5.1 Definition. As used herein, "Working Capital Account" includes
funds for the maintenance of adequate cash balances, to finance receivables,
payrolls, inventories and such other expenditures as shall be deemed necessary
by Franchisee and as required by the Annual Budget, to be deposited and invested
in an account or accounts of a type and with financial institutions selected by
Franchisee.

         5.2 Working Capital Account. All funds to be made available to General
Managers by Franchisee for the operation of the Franchise, including all funds
derived from the operation of the Franchise, shall be deposited in the Working
Capital Account. The Working Capital Account shall at all times be under the
control of General Managers, subject to the direction of Franchisee and to
General Managers' obligation of accounting to Franchisee as and when required
herein. All monies received from the operation of the Franchise, and any and all
expenses paid by General Managers on account of the operation of the Franchise,
including, without limitation, the expenses noted in Sections 4 and 7 shall be
deposited into and disbursed from the Working Capital Account. General Managers
may (but are not obligated to) pay creditors of the Franchise such amounts as
may be necessary from time to time to pay and discharge debts of the Franchise
so as to prevent the attachment, creation or imposition of any lien, claim,
security interest or encumbrance on the Franchise, the Working Capital Account
or this Agreement. Checks or other instruments of withdrawal shall be signed
only by a General Manager and an authorized representative of the Franchise.
Franchisee shall have no right to receive funds on deposit in the Working
Capital Account other than to receive amounts from the Working Capital Account
as, if and when entitled thereto under this Agreement. Upon the expiration or
earlier termination of this Agreement and the payment to Provider of all amounts
then due Provider, all remaining amounts in the Working Capital Account shall be
paid forthwith to Franchisee, or made available by transfer of account control
authorization.

         5.3 Commingling of Funds. The Working Capital Account shall be used in
connection with the operation of the Franchise and the performance of the terms
and conditions of this Agreement, and General Managers shall segregate all
receipts, accounts and records pertaining to the Franchise operations. Neither
Provider nor General Managers shall commingle the monies of the Franchise with
the monies of Provider or other ZLand franchisee.

6.       Books, Records and Statements.

         6.1 System of Accounts. General Managers shall keep adequate books of
account and other records reflecting the results of Franchise operations on a
cash basis. Except for such books and records as General Managers may elect to
keep in Provider's office or other suitable location, the books of account and
all other records relating to or reflecting the operation of the Franchise shall
be kept at the Premises of the Franchise and shall be available to Franchisee
and its representatives at the places kept during the hours of 9:00 a.m. to 5:00
p.m., local time,


                                       6
<PAGE>   8
Monday through Friday, for examination, audit, inspection and transcription (at
Franchisee's expense).

         6.2 Quarterly and Annual Statements. General Managers shall prepare and
deliver to Franchisee, within 45 days after the end of each calendar quarter, a
financial statement containing a statement of income showing the results of
operations of the Franchise for such preceding calendar quarter and for the
portion of the fiscal year ended on the last day of such preceding calendar
quarter. Such statement shall be prepared from the books of account of the
Franchise maintained by General Managers on a cash basis. Within 90 days after
the end of each fiscal year, General Managers shall furnish Franchisee with
statements for the preceding fiscal year containing (i) a statement of income on
a cash basis showing the results of operations of the Franchise for such
preceding fiscal year, and (ii) a statement of the aggregate net cash flow,
operating expenses, gross operating profit, and the management fees, for such
preceding fiscal year. The foregoing annual financial statements shall be
reviewed by an independent certified public accountant (the "Independent
Accountant") and the cost of preparing and presenting them shall be included in
the operating expenses of the Franchise and paid by General Managers from the
Working Capital Account. Any disputes as to the contents of any such statement
or any accounting matter hereunder shall be determined by the Independent
Accountant, whose decisions shall be final and conclusive as to Provider,
General Managers and Franchisee.

7.       Insurance.

         7.1 Coverages. During the term of this Agreement, General Managers
shall procure and maintain, to the extent available on commercially reasonable
terms, at Franchisee's sole cost and expense, insurance of such kinds and
amounts as Franchisee shall be required to carry pursuant to the provisions of
any lease or other agreement affecting the Franchise including the Franchise
Agreement, as well as any other or additional insurance that Franchisee and the
ZLand franchise system shall require. If General Managers are unable to obtain
such insurance on commercially reasonable terms he shall notify Franchisee,
which shall have the right to obtain such coverages and cause the premiums to be
paid from the Working Capital Account.

         7.2 Insurers. All insurance shall be in such form and amounts and with
such companies as shall be reasonably satisfactory to Franchisee and Provider
and, to the extent required by any mortgage, lease or other agreement affecting
the Franchise, by all interested parties thereunder. All policies insuring
against damage to the Franchise or portions thereof or interruptions of business
or the like shall name Franchisee, Provider, and such other parties as may be
required by the provisions of any lease or other agreement affecting the
Franchise as the insureds thereunder, as their respective interests may appear.
All policies of hazard insurance shall include loss payment clauses in the form
required by any lease or other agreement affecting the Franchise and Franchisee
shall advise General Managers of the respective requirements of each such
agreement prior to opening of the Franchise. All policies of liability insurance
shall name Franchisee, Provider, and such other parties required above as the
insureds thereunder, and shall contain riders and endorsements adequately
protecting the interests of Provider. Certificates of all policies of insurance
shall be delivered to Franchisee and to all such other parties, as Franchisee
shall reasonably direct. Deductible items shall be paid from the Working Capital
Account, if sufficient, and directly by Franchisee otherwise.


                                       7
<PAGE>   9
         7.3 Subrogation. General Managers shall cause (to the extent possible
without incurring undue expense) all policies of insurance to provide that the
insurer will have no right to subrogation against Franchisee, Provider or any of
its agents or employees or affiliates except for gross negligence or willful
misconduct. Franchisee assumes all risks in connection with the adequacy of any
insurance or self-insurance program, and waives any claim against Provider for
any liability, cost or expense (including attorneys' fees and disbursements)
arising out of any uninsured claim, in part or in full, of any nature
whatsoever. All policies of insurance to be procured by General Managers shall
permit the foregoing waiver (to the extent possible without incurring undue
expense).

         7.4 Blanket Policies. Except to the extent otherwise required pursuant
to the provisions of any lease or other agreement affecting the Franchise, and
to the extent feasible, insurance may be obtained by General Managers, through
the blanket insurance policies for all VentureLink franchises with the expense
therefor allocated to the Franchise.

8.       Notices. Any notice, statement or demand required under this Agreement
shall be in writing and shall be delivered personally or electronically, or
mailed addressed to:

         If to:   Provider:         ZLand, Inc
                                    27081 Aliso Creek Road
                                    Aliso Viejo, CA 92656
                                    Attention: Legal Department

         If to:   Franchisee:       Dorado Resources Corp.
                                    2200-609 Granville Street
                                    Vancouver, British Columbia, Canada V7Y 1H2
                                    Attention: Chairman, Management Committee

or to such other addresses as Provider and Franchisee shall designate in the
manner herein provided, and shall be deemed to have been given on the day
delivered or transmitted or, if mailed, three (3) days after it shall have been
mailed, as aforesaid, in any regularly maintained government post office or
branch post office. Any notice of an event of default, termination or exercise
or non-exercise of a renewal option shall be personally delivered by means of
overnight courier with receipted delivery or by certified or registered prepaid,
first class U.S. mail, return receipt requested.

9.       Indemnification.

         9.1 Standard of Performance. Provider shall not, in the performance of
this Agreement, be liable to Franchisee or to any other person or entity due to
any act or omission, negligent, tortious or otherwise of any agent or employee
of Franchisee or due to any such act or omission of Provider, its agents,
General Managers or other employees, unless such act or omission of Provider
constitutes gross negligence or willful misconduct. For the purposes of this
provision, Provider will be considered responsible only for the acts or
omissions of such of its own employees and not employees of the Franchise or
other employees of Franchisee.


                                       8
<PAGE>   10
Notwithstanding any other provisions of this Agreement, in no event shall
Franchisee make any claim against Provider, its affiliates or subsidiaries on
account of any alleged errors of judgment made in good faith in connection with
the management and operation of the Franchise hereunder by General Managers, nor
shall Franchisee object to any expenditure made by General Managers or Provider
in good faith in accordance with this Agreement and in the course of General
Managers' activities and the operation of the Franchise unless such expenditure
is specifically prohibited by this Agreement.

         9.2 Indemnification. Franchisee agrees to indemnify and save Provider
and General Managers harmless from all liability, loss, damage, cost, claim or
other expense, including reasonable attorneys' fees and disbursements, arising
out of General Managers' performance of his duties under this Agreement,
including, without limitation, all liability for injury to persons or damage to
property by reason of any cause whatsoever, either in or about the Franchise or
elsewhere when General Managers is carrying out the provisions of or any way
connected with this Agreement.

         9.3 Survival. This Section 9 shall survive the expiration or other
termination of this Agreement.

10.      Option to Purchase Franchisee Equity. In consideration of the waiver of
the management fee described in Section 3.4, the payment of sales
representatives expenses and cooperative advertising expenses described in
Section 4 and a payment of $7,000 being made by Provider to Franchisee
concurrently with execution of this Agreement, Franchisee hereby grants Provider
an option to purchase up to 19.9% of the fully-diluted equity of Franchisee,
exercisable as follows:

             (a) Beginning June 30, 2000, Franchisee shall be permitted to
                 purchase up to 10% (calculated after the purchase) of the
                 fully-diluted equity of Franchisee;

             (b) Beginning November 30, 2000, Franchisee shall be permitted to
                 purchase up to an additional 9.9% (calculated after the
                 purchase)of the fully-diluted equity of Franchisee;

             (c) The option shall expire June 30, 2001; and

The exercise price for the equity shall be the fair market value of the equity
at the date of exercise, determined by the closing bid or last sale price of the
equity on the trading date preceding the date of exercise, if the equity is
publicly traded or, if it is not publicly traded, the last price for the equity
paid by an independent third party, or if there have been no purchases by
independent third parties, the price established by Franchisee's board of
directors for purposes of stock option grants to employees or similar reasons.
Provider shall receive full credit toward the exercise price of the management
fees waived, sales representative and cooperative advertising fees paid and the
$7,000 option payment, all as described above.


                                       9
<PAGE>   11
11.      Miscellaneous.

         11.1 Fiscal Year. The phrase "fiscal year" shall mean the fiscal year
of Provider, which shall begin January 1 of each year and end on December 31 of
that year, unless Provider shall specify otherwise, except for the first year of
the Term, which shall begin on the execution date hereof and end on the December
31 of the year next following the year of execution hereof.

         11.2 Independent Accountant. The Independent Accountant shall be
selected by Provider, with Franchisee's approval, and may be any firm of
independent certified public accountants.

         11.3 Further Assurances. Franchisee and Provider shall execute and
deliver all other appropriate supplemental agreements and other instruments, and
take any other action necessary to make this Agreement fully and legally
effective, binding and enforceable as between them and as against third parties.

         11.4 Counterparts. This Agreement may be executed in one or more
counterparts, none of which need contain the signature of more than one party
hereto, and each of which shall be deemed to be an original, and all of which
together shall constitute a single agreement. The headings of the titles to the
several sections of this Agreement are inserted for convenience only and are not
intended to affect the meaning of any of the provisions hereof.

         11.5 Waivers, Amendments, Etc. This Agreement may not be changed,
modified or terminated, nor may any provisions hereof be waived, except by a
writing signed by the party to be charged with any such change, modification,
termination or waiver. The waiver of any of the terms and conditions of this
Agreement on any occasion or occasions shall not be deemed a waiver of such
terms and conditions on any future occasion.

         11.6 Binding Effect. This Agreement shall be binding upon and inure to
the benefit of Franchisee, its successors and/or permitted assigns, and shall be
binding upon and inure to the benefit of Provider, its successors and/or
permitted assigns.

         11.7 Entire Agreement. This Agreement constitutes the entire Agreement
between the parties relating to the subject matter hereof, superseding all prior
agreements or undertakings, oral or written. Franchisee hereby represents that,
in entering into this Agreement, Franchisee has not relied on any projection of
earnings, statements as to possibility of future success or other similar
matters which may have been prepared by Provider as to the cost or the future
financial success of the Franchise.

         11.8 Governing Law. This Agreement shall be governed by and construed
in accordance with the internal substantive laws, and not the choice of law
rules, of the State of California.

         11.9 Severability. If any one or more of the phrases, sentences,
clauses or paragraphs contained in this Agreement shall be declared invalid by
the final and unappealable order, decree or judgment of any court, this
Agreement shall be construed as if such phrases, sentences, clauses


                                       10
<PAGE>   12
or paragraphs had not been inserted, provided that the economic basis of this
Agreement is not thereby altered.

         11.10 Consents. Except as herein otherwise provided, whenever in this
Agreement the consent or approval of Provider or Franchisee is required, such
consent or approval shall not be unreasonably withheld or delayed. No such
consent shall be effective for purposes of this Agreement unless the same shall
be in writing and shall be duly executed by an authorized officer or agent of
the party granting such consent or approval.

         11.11 Reference to Franchisee. If Franchisee shall comprise more than
one person or entity, then the liability of all parties named as part of
"Franchisee" shall be joint and several.

         IN WITNESS WHEREOF, Provider and Franchisee have duly executed this
Agreement as of the day and year first above written.

PROVIDER: ZLand, Inc., a Delaware corporation


By: /s/ GLENN ABOOD
   ----------------------------------
       Glenn E. Abood, President

FRANCHISEE: Dorado Resources Corp., a British Columbia, Canadian corporation

By: /s/ MICHAEL MEYERS
   ---------------------------------
      Michael Meyers, President

                                       11

<PAGE>   1
                                                                   EXHIBIT 10.11

                                ZLAND.COM, INC.
                      BUSINESS PROGRAM FRANCHISE AGREEMENT
                                  -------------

1.      PARTIES

        This ZLAND.COM, INC. BUSINESS PROGRAM FRANCHISE AGREEMENT (the
"Agreement") is dated as of ________________________, 20____, and is between
ZLand.com, Inc. ("ZLand.com"), a Delaware corporation whose principal office is
located at 27081 Aliso Creek Road, Aliso Viejo, California 92656, and
               ______________________________________ ("Franchisee"), with an
address for purposes of this Agreement, at ____________________________________.

2.      NATURE AND SCOPE OF FRANCHISE

        a. ZLand.com and its affiliates have devised and continue to develop
strategic Internet products and services including ZLand.com business
applications, business methods, technical knowledge, commercial ideas,
advertising material, marketing strategies, administrative procedures, business
forms, employee training techniques, which, taken together, provide the basis
for the operation of a proprietary business offering customers the ability to
conduct commerce and other business activities on the Internet with minimal
investment and low monthly costs. These products, ZLand.com's sales methods and
other such information comprise the ZLand.com System. ZLand.com is the licensee
under a royalty free license from its wholly owned subsidiary ZLand (Cayman)
Limited of certain intellectual property rights in certain valuable (i) trade
names, service marks and trademarks, including, without limitation, the names
and phrases "ZLand.com", "e-business for everyone", and
"ebusinessforeveryone.com", and (ii) proprietary rights in software and
proprietary rights to information relating to methods of doing business.
ZLand.com has the right to authorize others to adopt and use the ZLand.com
System in the territory or territories described in Attachment 1 (the
"Territory"). ZLand.com's franchise territory strategy is designed to match the
appropriately qualified franchise operator to each market.

        b. The rights granted to the Franchisee to operate the Territory are set
forth in this Agreement and the accompanying attachments.

        c. The foundation of the ZLand.com System and the essence of this
Agreement is adherence by Franchisee to ZLand.com's standards and policies which
provide for uniform operation and service of all ZLand.com franchisees through
the ZLand.com System including, but not limited to, selling only approved
products and services; the use of only prescribed or approved advertising; and
strict compliance with established customer service policies. Compliance by
Franchisee with the foregoing standards and policies, set forth herein and in
the ZLand.com business manuals, in conjunction with the ZLand.com trademarks and
service marks provides the basis for the valuable good will of the ZLand.com
System. Other material elements of this Agreement include the establishment and
maintenance of a close personal working relationship with ZLand.com in the
conduct of Franchisee's ZLand.com Business, Franchisee's accountability for
performance of the obligations contained in this Agreement, and Franchisee's
adherence to the tenets of the ZLand.com System.

        d. The provisions of this Agreement shall be interpreted to give effect
to the intent of the parties stated in this paragraph 2 so that the Territory
shall be operated in conformity to the ZLand.com System through strict adherence
to ZLand.com's standards and policies as they exist now and as they may be from
time to time modified.

        e. Franchisee acknowledges its understanding of ZLand.com's basic
business policy that ZLand.com will grant franchises only to those individuals
who will work full-time (or hire an acceptable full-time manager) in the
operation of their franchised ZLand.com Business.

3.      FRANCHISE GRANT AND TERM.


                                       1


<PAGE>   2
        a. BASIC GRANT. ZLand.com grants to Franchisee, for a stated term, the
right, license and privilege to operate as a ZLand.com franchisee. This includes
the following rights, licenses and privileges:

                (i) to adopt and use the ZLand.com System in the Territory;

                (ii) to advertise to the public that Franchisee is a ZLand.com
                franchisee;

                (iii) to adopt and use, but only in connection with the sale of
                those products and services which have been designated by
                ZLand.com for use in the Territory, the trade names, trademarks
                and service marks which ZLand.com shall designate, from time to
                time, to be part of the ZLand.com System (the "ZLand.com Marks";
                and

                (iv) to operate the ZLand.com System in the Territory. Except as
                otherwise specifically authorized in this Agreement (for example
                with respect to the ZLand.com Reseller Program described in
                paragraph 9 hereof), ZLand.com shall not (A) operate, nor
                authorize any other ZLand.com franchisee to operate within the
                Territory, nor (B) sell, nor authorize any other ZLand.com
                franchisee to sell, to accounts physically situated within the
                Territory. ZLand.com shall give all leads pertaining to
                ZLand.com business in the Territory only to Franchisee.
                ZLand.com authorizes Franchisee to call on all accounts, except
                those that qualify as a major account as described in paragraph
                9 (which sets forth the rules relating to those particular
                accounts) within the Territory. Franchisee shall be responsible
                for such account contracts and also have the right to the Gross
                Profits from such account contracts for the term of said
                contracts. Franchisee shall not operate from any premises
                physically situated outside the Territory whether a main office
                or satellite office. Franchisee shall not call on or market
                directly to, no matter what the method, accounts that are in
                another ZLand.com franchisee's territories or which Franchisee
                or Franchisee's sales people cannot 1) reasonably drive to from
                the Territory and 2) reasonably provide quality service from the
                Territory.

        b. TERM. The term of this Agreement shall begin on the date of execution
of this Agreement and continue for seven years unless terminated prior thereto
pursuant to the provisions hereof.

        c. ZLAND.COM MARKS. ZLand.com hereby grants to Franchisee the right
during the term hereof to use and display the ZLand.com Marks in accordance with
the provisions contained herein and in the confidential Operations Manual,
solely in connection with the operation of the Franchised Business. Franchisee
acknowledges that ZLand.com prescribes minimum standards respecting the nature
and quality of the goods and services used by Franchisee in connection with
which the ZLand.com Marks are used. Franchisee agrees that as between ZLand.com
and Franchisee, the ZLand.com Marks are the exclusive property of ZLand.com.
Franchisee now asserts no claim and will hereafter assert no claim to any
goodwill, reputation or ownership thereof by virtue of Franchisee's franchised
or licensed use thereof or otherwise. It is expressly understood and agreed that
ownership and title of the ZLand.com Marks and ZLand.com's manuals, bulletins,
instruction sheets, forms, methods of operation and goodwill are and, as between
ZLand.com and Franchisee, shall remain vested solely in ZLand.com, and the use
thereof is only co-extensive with the term of this Agreement. Franchisee
acknowledges that the material and information now and hereafter provided and/or
revealed to Franchisee pursuant to this Agreement (including in particular, but
without limitation, the contents of the Confidential Operations Manual) are
confidential trade secrets of ZLand.com and are revealed in confidence, and
Franchisee expressly agrees to keep and respect the confidences so reposed, both
during the term of this Agreement and thereafter. Franchisee agrees to be
responsible for and supervise all of its principals, officers, directors,
partners, employees and agents in order to insure the proper use of the
ZLand.com Marks in compliance with this Agreement. Franchisee shall use the
ZLand.com Marks solely in connection with the Franchised Business and shall not
use or display the ZLand.com Marks in connection with the operation of any
business, the performance of any other service or the conduct of any activity
outside the scope of the Franchised Business. Franchisee shall use the ZLand.com
Marks only in connection with the Franchised Business and agrees that all of
Franchisee's use under this Agreement inures to the benefit of ZLand.com.
Nothing herein shall give Franchisee any right, title or interest in or to any
of the ZLand.com Marks, except a mere privilege and license during the term
hereof to display and use the same strictly according to the limitations
provided in this Agreement and the Confidential Operations Manual.


                                       2


<PAGE>   3
If required by applicable law, Franchisee agrees to join with ZLand.com in any
application to enter Franchisee as a registered or permitted user, or the like,
of the ZLand.com Marks with any appropriate governmental agency or entity. Upon
termination of this Agreement for any reason whatsoever, ZLand.com may
immediately apply to cancel Franchisee's status as a registered or permitted
user and Franchisee shall consent in writing to the cancellation and shall join
in any cancellation petition. The expense of any of the foregoing recording
activities shall be borne by Franchisee.

        d. USE AND MODIFICATION OF ZLAND.COM MARKS. In connection with the
operation of the Franchised Business, Franchisee agrees that at all times and in
all advertising, promotions, signs and other display materials, on its
letterheads, business forms, and at the Premises and other authorized business
sites, in all of its business dealings related thereto and to the general
public, it will identify the Franchised Business in such form, size and style as
prescribed in the Confidential Operations Manual using a business name approved
by ZLand.com. Franchisee shall file and keep current a "Fictitious Business Name
Statement" (or similar document) with respect to its business name in the county
or other jurisdiction in which Franchisee is conducting business and at such
other places as may be required by law. Prior to commencing business under the
ZLand.com Marks, Franchisee shall supply evidence satisfactory to ZLand.com that
Franchisee has complied with relevant laws regarding the use of fictitious or
assumed names. Franchisee further agrees that it will not identify itself as (i)
ZLand.com, (ii) the owner of the ZLand.com Marks, (iii) a subsidiary, parent,
division, shareholder, partner, consultant, joint venturer, agent or employee of
ZLand.com or the owner of the ZLand.com Marks, (iv) a licensee of ZLand.com for
a geographical area greater than the Territory licensed hereunder, or (v) any of
ZLand.com's other franchisees. If Franchisee is a corporation, Franchisee shall
not use the ZLand.com Marks in its corporate name. ZLand.com may add to,
substitute or modify any or all of the ZLand.com Marks from time to time, by
directive in the Confidential Operations Manual. Franchisee shall accept, use,
display, or cease using, as may be applicable, the ZLand.com Marks, including
but not limited to, any such modified or additional trade names, trademarks,
service marks, logo types and commercial symbols, and shall within 30 days of
receiving notification, commence to implement such changes and use its best
efforts to complete such changes as soon as practicable.

        e. USE OF OTHER TRADEMARKS. Franchisee shall not use or display or
permit the use or display of trademarks, trade names, service marks, insignias
or logo types other than the Assumed Name and other trademarks and service marks
approved for use by ZLand.com (i) in any advertisement that contains the words
"ZLand.com" or any other ZLand.com Marks, (ii) in or on any Premises or place of
business of Franchisee in any manner that is reasonably visible from outside
such Premises or place of business, (iii) in any computer system used at any
Premises or place of business of Franchisee, (iv) in answering telephones at the
Premises or otherwise in connection with the Franchised Business, in any manner
that could lead any person to believe that such other trademarks, trade names,
service marks, insignias or logo types or the products or services with which
they are associated are owned or offered by ZLand.com or its affiliates, except
as otherwise expressly permitted herein or in the Confidential Operations
Manual.

        f. INFRINGEMENT CLAIMS AND DEFENSE OF ZLAND.COM MARKS. If Franchisee
receives notice or otherwise becomes aware of any claim, suit or demand against
it by any party other than ZLand.com on account of any alleged infringement,
unfair competition or similar matter arising from its use of the ZLand.com Marks
in accordance with the terms of this Agreement, Franchisee shall promptly notify
ZLand.com of any such claim, suit or demand. Franchisee shall have no power,
right or authority to settle or compromise any such claim, suit or demand by a
third party without the prior written consent of ZLand.com. ZLand.com is
obligated to protect and defend the integrity of the ZLand.com Marks, including
the right of Franchisee to conduct the Franchise Business under the ZLand.com
Marks. In its sole discretion, ZLand.com shall determine whether to defend,
compromise or settle in its discretion any such claim, suit or demand at
ZLand.com's cost and expense, using attorneys selected by ZLand.com or the owner
of the ZLand.com Marks, and Franchisee agrees to cooperate fully in such matter,
at no cost or expense to Franchisee (except if the claim, suit or demand arises
as a result of action or inaction or gross negligence of Franchisee). ZLand.com
shall have the sole discretion to determine whether a similar trademark or
service mark being used by a third party is confusingly similar to the ZLand.com
Marks being used by Franchisee and whether and what subsequent action, if any,
should be undertaken with respect to such similar trademark or service mark.


                                       3


<PAGE>   4
4.      SUCCESSOR FRANCHISE. Franchisee shall have the right to a successor
franchise for the Territory as described in this Agreement provided Franchisee
meets all the requirements set forth in this section below. Franchisee
understands and acknowledges that any such successor franchise shall be on the
then-current terms set forth in the then-current standard ZLand.com franchise
agreement, which may be substantially different from the terms contained herein.
Franchisee must give written notice that it wishes to apply for a successor
ZLand.com franchise not less than six months, but not more than 12 months, prior
to the expiration of this Agreement.

        a. A successor franchise shall be granted to Franchise if Franchisee
meets all of the conditions and requirements set forth below:

                1) Pay a fee equal to the greater of (i) 25% of the then-current
                License Fee and Market Premium Fee applicable to the Territory
                or (ii) $7,500, along with the notice and application for the
                successor franchise. In the event that the successor franchise
                is not granted, this fee will be returned, less any costs
                associated with processing the application;

                2) Bring the Premises and Territory into full compliance with
                this Agreement and all other agreements with ZLand.com;

                3) Bring the Premises and Territory and Franchisee's operations
                into full compliance with the specifications and standards then
                applicable for new ZLand.com franchisees and present evidence
                satisfactory to ZLand.com thereof;

                4) Satisfy all monetary obligations owed to ZLand.com;

                5) Execute a mutual release with ZLand.com as to all claims,
                liabilities and/or obligations, of any nature whatsoever,
                however arising, known or unknown, relating to the Territory or
                any other franchise territory or contract with ZLand.com;

                6) Comply with ZLand.com's then-current qualification and
                training requirements for which Franchisee shall be responsible
                for all retraining costs, travel, meals, lodging and other
                expenses of Franchisee's personnel; and

                7) Upon approval of Franchisee's application for successor
                franchise, sign the then current ZLand.com Franchise Agreement.

5.      COMMENCEMENT DATE. The Commencement Date will be the earlier of 90 days
after the signing of this Agreement or the date when Franchisee satisfactorily
completes the initial training session. Franchisee shall not begin operation of
the Territory until satisfactory completion of the initial training session.

6.      GENERAL SERVICES OF ZLAND.COM. ZLand.com shall advise and consult with
Franchisee periodically in connection with the operation of the Territory and
also, upon Franchisee's request, at other reasonable times. ZLand.com shall
communicate to Franchisee its know-how, new developments, techniques and
improvements in areas of sales, product development and services that are
pertinent to the operation of a Territory using the ZLand.com System. The
communications shall be accomplished via online, telephonic or face-to-face
discussions, online reports, seminars or mailings, and training sessions.
ZLand.com shall also make available to Franchisee all additional services,
facilities, rights and privileges relating to the operation of the Territory,
which ZLand.com makes generally available, from time to time, to all its
franchisees operating territories.

7.      CUSTOMER BILLING AND COLLECTION PROCEDURE. ZLand.com provides a
centralized billing and collection service. All products and services, whether
or not obtained from ZLand.com or ZLand.com affiliates, offered or otherwise
provided in the Territory by Franchisee and/or any similar businesses will be
billed to the customer through our centralized billing service. ZLand.com will
pay to Franchisee a percentage (minimum 40%, or higher as set forth in the
business manuals described in paragraph 12


                                       4


<PAGE>   5
below) of the Gross Sales proceeds from products and services billed to and
collected from customers in the Territory.

8.      SALES OUTSIDE OF YOUR TERRITORY. Franchisee shall not sell to any
accounts physically located within the territory of another ZLand.com
franchisee. However, Franchisee may sell to accounts not physically located
within the territory of another ZLand.com franchisee for so long as the
territory remains unoccupied under the following restrictions:

        a. ACCOUNT OWNERSHIP. In the event that a previously unoccupied
territory is sold, the new territory owner shall own the right to receive Gross
Sales percentage payments from all new account contracts and or renewed existing
contracts in that territory. Such right to receive Gross Sales percentage
payments from pre-existing contracts in the territory shall remain with the
selling franchise owner for the term (not renewal terms) of the existing
contract with that customer up to a maximum of 12 months after the new territory
owner begins operating.

        b. RIGHT TO PURCHASE CONTIGUOUS TERRITORY. If and when the Gross Sales
outside the Territory reach an aggregate of $300,000 (including one time and
recurring fees), Franchisee shall have 60 days to decide to purchase ZLand.com
franchise rights to another territory contiguous to the Territory, if one is
available. If Franchisee does not purchase an available additional territory
within the 60-day period, all accounts outside the Territory (including
pre-existing contracted accounts) shall automatically switch to a
ZLand.com-owned ("company owned") account status.

9.      SOLICITATION AND SERVICE OF MAJOR ACCOUNTS. Major Accounts are defined
as accounts in which the customer employs more than 500 employees, more than 50%
of whom are employed outside of Franchisee's Territory. Due to the nature of
these accounts, the involvement of more than one franchisee or ZLand.com may be
needed to provide the customer with quality service. In order to ensure that
such quality service is provided, Franchisee must apply to ZLand.com to get
authorization to call on such an account at which time ZLand.com will inform
Franchisee of any existing account history of which ZLand.com is aware. In order
to proceed with the sale or service of such an account, Franchisee must submit a
marketing plan, the format of which is detailed in the business manuals, which
will set forth the terms and conditions under which Franchisee propose to
provide customer with service. ZLand.com will review the marketing plan and
determine whether to approve, modify or disapprove it. ZLand.com will make its
determination based on the quality of service Franchisee can reasonably provide
the customer, the effect such services would have on the franchise channel, and
the history of Franchisee's previously submitted plans. In the event that
ZLand.com does not approve Franchisee's marketing plan and Franchisee wish to
contest such a decision, the matter will be brought before the ZLand.com
Franchise Advisory Council (described in paragraph 22 below) for final
determination.

10.     GROSS SALES. For the purposes of this Agreement, the term "Gross Sales"
shall be defined as the total dollar amount of all sales (including but not
limited to one time, recurring or any other types of fees) by Franchisee or any
similar business.

11.     REQUIRED SOFTWARE. Franchisee is required to use Actionware CRM
software, which is provide to Franchisee by ZLand.com at no additional charge.
ZLand.com will make available to Franchisee, at ZLand.com's cost, the ZLand.com
Central Accounting Software Package. Franchisee may use the ZLand.com Central
Accounting Software Package or other accounting software reasonably acceptable
to ZLand.com.

12.     BUSINESS MANUALS. Franchisee shall use a standard chart of accounts as
provided in the business manuals. ZLand.com shall provide Franchisee with the
business manuals prepared by ZLand.com for use by franchisees of ZLand.com
territories similar to the Territory. Such manuals may be provided via hard
copies or on-line files, at ZLand.com's discretion. The business manuals contain
detailed information including: 1) required operational procedures; 2) sales
methods; 3) bookkeeping and accounting procedures and required reports; 4)
business practices and policies; 5) Gross Sales proceeds percentage payments to
Franchisee under paragraph 7 above; and 6) other management and advertising
policies. Franchisee agrees to promptly adopt and use exclusively the practices,
methods and policies contained in the business manuals, now and as they may be
modified by ZLand.com from time to time. Franchisee acknowledges that ZLand.com
is the owner of all proprietary rights in and to the ZLand.com


                                       5


<PAGE>   6
System and that information revealed in the business manuals, in their entirety,
constitutes confidential trade secrets. Without the prior written consent of
ZLand.com, Franchisee shall not disclose the contents of the business manuals to
any person, except employees of Franchisee, who have signed a nondisclosure
agreement regarding such information, for purposes related solely to the
operation of the Territory, nor shall Franchisee reprint or reproduce the
manuals in whole or in part for any purpose except in connection with
instruction of employees in the operation of the Territory. Such manuals, as
modified by ZLand.com from time to time, and the policies contained therein, are
incorporated in this Agreement by reference.

13.     IMPROVEMENTS. Any improvements to the ZLand.com System or the ZLand.com
products or services conceived, developed, or acquired by Franchisee shall be
promptly disclosed in writing to ZLand.com, and Franchisee agrees to immediately
thereon assign, and hereby does assign, its entire right, title, and interest
in, to, and under such improvements including, without limitation, all
intellectual property rights therein, to ZLand.com. Franchisee shall not
implement or use any such improvements unless and until authorized to do so in
writing by ZLand.com. Additionally, until such authorization to implement and
use is given by ZLand.com Franchisee shall maintain the Improvements in strict
confidence.

14.     ADVERTISING. Franchisee shall use only advertising and promotional
materials and programs provided by ZLand.com or approved in advance, in writing,
by ZLand.com. All such materials must be submitted to ZLand.com at least two
weeks prior to their intended publication or use. The approval by ZLand.com of
Franchisee's advertising and promotional material or the providing of such
material by ZLand.com to Franchisee shall not, directly or indirectly, require
ZLand.com to pay for such advertising or promotion.

        a. For local and regional advertising, Franchisee shall expend a minimum
of $2,500, subject to inflation adjustment, each month on local advertising
during their first year of operation of the Territory. For each annual period
thereafter, Franchisee shall spend each month at least the greater of (i) 3% of
Franchisee's monthly Gross Sales or (ii) $1,000, subject to "inflation
adjustment" as provided in paragraph 39 hereof. Amounts paid out in excess of
the minimum requirement in one month may be applied to the subsequent month's
minimum requirement. Franchisee shall submit quarterly reports on the
expenditure of such funds although the funds must be expended as required
monthly. ZLand.com may in the future institute a regional advertising, publicity
and marketing coop (the "Regional Marketing Coop") in which each ZLand.com
member franchisee shall have votes equal to the number of Market Points in their
respective territory. The Regional Marketing Coop shall create its own by-laws
with ZLand.com's approval. Until such Regional Marketing Coop is instituted,
Franchisee's expenditures of a regional nature shall be counted against their
local advertising requirements.

        b. ZLand.com may in the future institute a national advertising,
publicity and marketing fund (the "National Marketing Fund") for such
advertising, advertising-related, marketing and/or public relations programs,
services and/or materials as ZLand.com, in its sole discretion, deem necessary
or appropriate. When instituted, the National Marketing Fund may be combined
with any marketing fund otherwise established for ZLand.com franchisees and the
funds merged for use in accordance with this Agreement. ZLand.com shall be have
the right to use funds for regional advertising if, in its sole discretion,
ZLand.com determines that such funds will be more effectively used in this
manner. Any funds so diverted to regional advertising shall be diverted to
regional advertising in the region from which they were received. For national
advertising, Franchisee shall contribute each month the greater of (i) 1% of
Gross Sales or (ii) $500, subject to inflation adjustment. Until such time as
ZLand.com institutes a National Marketing Fund, in addition to and under the
same terms as the amounts required by subparagraph a above, Franchisee shall be
required to spend each month on local advertising the greater of (i) 1% of Gross
Sales or (ii) $500, subject to inflation adjustment. By the 15th day of the
month following the quarter end, Franchisee shall submit reports on the monthly
expenditure of such funds during the prior three months.

15.     TRAINING. Franchisee acknowledges the importance of uniform quality of
business operations among all territories in the ZLand.com System and agrees to
enroll Franchisee (or the general manager), Franchisee's sales staff, and
Franchisee's production staff, present and future, in ZLand.com "Basic
Training", which consists of the basic training required to establish such
persons as qualified for their


                                       6


<PAGE>   7
respective positions. ZLand.com shall make available to Franchisee the services
of its training staff for Basic Training at no charge for the first year
Franchisee operates the Territory. ZLand.com shall bear the cost of maintaining
the training center, including the overhead costs of training, staff salaries,
and training materials and agrees to provide to Franchisee both basic and
advanced instruction for the operation of a ZLand.com System territory.
Franchisee shall pay all traveling, living, compensation or other expenses
incurred by Franchisee and Franchisee's employees in connection with attendance
to such training. If Franchisee, or Franchisee's designated general manager, has
not successfully completed ZLand.com's Basic Training within 120 days after this
Agreement is signed, (i) Franchisee will be refunded the License Fee and Market
Premium Fee described in paragraph 17, minus ZLand.com's costs for such training
and (ii) this Agreement will terminate, with no further obligation by either
party.

16.     PERFORMANCE STANDARD. On a semi-annual basis, ZLand.com computes the
"Applicable Standard", by dividing (i) total Gross Sales in the ZLand.com system
in the United States during the previous six months by (ii) the total number of
"Market Points" (as defined in paragraph 17.a. below) in the ZLand.com system in
the United States at the date of computation. Every six months, beginning 12
months after the Commencement Date, ZLand.com will compare (i) Franchisee's
Gross Sales (as recorded in the centralized ZLand.com billing system) made to
accounts whose primary office is located in Franchisee's Territory with (ii) the
most recent Applicable Standard. If Franchisee's Gross Sales do not equal at
least 50% of the Applicable Standard at the end of any six-month period,
Franchise shall be notified that it has not met the Applicable Standard and it
shall have six months in which to correct the situation and meet the next
Applicable Standard as determined six months later. If Franchisee does not meet
the next Applicable Standard, Franchisee shall have five days to indicate in
writing whether or not Franchisee wishes to sell Franchisee's Territory to a
third party. If Franchisee indicates that it wishes to sell its Territory,
Franchisee will have 120 days after the date of such notice to complete such
sale, subject to all requirements of this Agreement. Franchisee will, at the
time of sale, sign a general release, in a form prescribed by ZLand.com, of any
and all claims, liabilities and/or obligations, of any nature whatsoever,
however arising, known or unknown, against ZLand.com. If Franchisee does not,
within such five days, so advise ZLand.com of its wish to sell the Territory to
a third party, or if no sale meeting the requirements of this Agreement takes
place within such 120 days, or Franchisee wishes not to sign a general release,
Franchisee's rights, and ZLand.com's obligations, under this Agreement will
terminate immediately on mailing of written notice of termination.

17.     INITIAL FEES.

        a. MARKET POINTS. To develop and identify each ZLand.com territory,
ZLand.com has assigned a "Market Point" value based on the number of employees
in every business in each zip code throughout the U.S., ranging from .5 point
for businesses with fewer than 20 employees to up to 50 points for businesses
with 500 or more employees. Each territory consists of at least 5,000 Market
Points, but may contain considerably more Market Points. The number of Market
Points in the Territory is specified in Attachment 1 hereto.

        b. LICENSE FEE. For each increment of 5,000 Market Points in the
Territory (as specified in Attachment 1), Franchisee will pay ZLand.com a
License Fee of $30,000.

        c. MARKET PREMIUM FEE. In addition to the License Fee, Franchisee will
pay to ZLand.com a Market Premium Fee of $6 per Market Point in excess of the
last 5,000-Market Point increment applicable to the Territory (see Attachment
1).

        d. FRANCHISEE ACKNOWLEDGMENT. Franchisee acknowledges that (i) the
initial grant of this Territory and Agreement constitutes the sole consideration
for the payment by Franchisee to ZLand.com of the License Fee and Market Premium
Fee, and (ii) ZLand.com has fully earned the License Fee and Market Premium Fee
(except where Franchisee, or Franchisee's designated general manager, has not
successfully completed ZLand.com's Basic Training).

18.     REPORTS. By the close of business every Friday, Franchisee shall
coordinate/replicate those databases described in the business manuals with the
ZLand.com System master databases, in the manner specified by ZLand.com in the
business manuals. Franchisee shall submit the reports relating to the above
databases specified by ZLand.com in the business manuals. On or before the 15th
day of the month following the quarter end, Franchisee shall submit, in such
form as ZLand.com shall reasonably


                                       7


<PAGE>   8
require from time to time and as described in the business manuals, the
financial reports showing the income and expenses of the Territory. Franchisee
shall keep and preserve full and complete records of Gross Sales for at least
three years in a manner and form satisfactory to ZLand.com and shall also
deliver such additional financial, operating and other information and reports
as ZLand.com may reasonably request on the forms and in the manner prescribed by
ZLand.com. Franchisee further agrees to submit within 90 days following the
close of each fiscal year of the Territory operation, a profit and loss
statement covering operations during such fiscal year and a balance sheet taken
as of the close of such fiscal year, all prepared in accordance with generally
accepted accounting principles and ZLand.com requirements as described in the
business manuals. If ZLand.com shall request certification, a public accountant
shall certify the profit and loss statement and the balance sheet, if any, and
consult with ZLand.com concerning such statement and balance sheet. The original
of each such report required by this paragraph 18 shall be mailed to ZLand.com
at the address indicated in paragraph 33 herein.

        ZLand.com shall have the right, at its expense, to inspect and/or audit
Franchisee's accounts, books, database data, records and tax returns at all
times to insure that Franchisee is complying with the terms of this Agreement.
Franchisee shall have the right, at its expense and at any time, to inspect or
cause to be inspected any and all records of their Territory, which are stored
on-line. Franchisee shall also have the right, at its expense and at any time
during business hours, to inspect and audit, or cause to be inspected and
audited, accounting and sales records which relate to the operation of their
Territory. If such inspection discloses that Franchisee has been materially
false in its reports to ZLand.com, Franchisee shall bear the cost of such
inspection and audit. Otherwise, ZLand.com shall bear the cost of such
inspection and audit.

19.     RESTRICTIONS. Franchisee agrees and covenants as follows:

        a. During the term of this Agreement, Franchisee shall not, without the
prior written consent of ZLand.com, directly or indirectly, engage in, acquire
any financial or beneficial interest (including interests in corporations,
partnerships or trusts, unincorporated associations and joint ventures) in, or
become a part of any business which is similar to the franchise granted in this
Agreement.

        b. For a period of 18 months after termination of this Agreement for any
reason or the sale of the Territory, Franchisee shall not directly or
indirectly, engage in or acquire any financial or beneficial interest (including
interests in corporations, partnerships or trusts, unincorporated associations
and joint ventures) in, or become a part of any business which is similar to the
franchise granted under this Agreement.

        c. Franchisee shall not appropriate, use, or duplicate the ZLand.com
System, or any portion thereof, for use in any other business or other similar
business.

        d. Franchisee shall not disclose or reveal any portion of the ZLand.com
System to a non-franchisee other than to Franchisee's employees as an incident
of their training.

        e. Franchisee shall acquire no right to use, or to license the use of,
any name, mark or other intellectual property right granted or to be granted
herein, except in connection with the operation of the Territory and then only
so long as Franchisee is compliance with this Agreement.

        f. Franchisee shall not use any name, mark or other intellectual
property granted or to be granted herein, except in connection with the
operation of the Territory and as specified in the business manuals;

        The restrictions contained in subsections (a) and (b) of this paragraph
19 shall not apply to persons who own less than 2% of the shares of a company
whose shares are listed and traded on a national or regional securities
exchange.

20.     COMPLIANCE WITH ENTIRE SYSTEM. Franchisee acknowledges that every
component of the ZLand.com System is important to ZLand.com and to the operation
of the Territory as a ZLand.com franchise, including a designated product list,
uniformity of service, sales methods, and quality of service.


                                       8


<PAGE>   9
        ZLand.com shall have the right to inspect the Territory at all
reasonable times to ensure that Franchisee's operation thereof is in compliance
with the standards and policies of the ZLand.com System.

        Franchisee shall comply with the entire ZLand.com System, including, but
not limited to, the following:

        a. Operate the Territory in a professional manner; comply with all
business policies, practices and procedures established by ZLand.com; sell
through the Territory only the products and services now and hereafter
designated by ZLand.com; and maintain the quality of service in compliance with
designated standards as may be prescribed from time to time by ZLand.com.

        b. Purchase computer hardware and software in accordance with the
equipment specifications designated by ZLand.com, and, promptly after notice
from ZLand.com that the Territory needs such equipment, cause the installation
thereof;

        c. Operate the Territory from the Premises, which must conform to site
requirements contained in the business manuals;

        d. Have an answer on Franchisee's ZLand.com business telephone lines
during all hours, business or non-business hours, as described in the business
manuals; and

        e. Obtain a signed Non-Disclosure and Non-Competition Agreement for each
of their affiliates, paid employees or non-paid workers within ten days after
the affiliate or employee assumes that status with Franchisee;

21.     BEST EFFORTS. Franchisee shall diligently and fully exploit the rights
granted in this Agreement by personally devoting full time and best efforts. In
the event that Franchisee hires a general manager to operate the Territory or
more than one individual, a corporation, or a partnership has executed this
Agreement as Franchisee, then
_______________________________________________________ shall personally devote
full time and best efforts to the operation of the Territory. Franchisee shall
keep from conflicting enterprises or any other activities that would be
detrimental to or interfere with the business of the Territory.

22.     FRANCHISEE ADVISORY COUNCIL. ZLand.com Franchisees have established the
ZLand.com Franchise Advisory Council ("ZFAC"). The ZFAC is adopting its own
rules, regulations and procedures, provided they do not conflict with any
provision of this Agreement.

23.     INTERFERENCE WITH EMPLOYMENT RELATIONS OF OTHERS. During the term of
this Agreement, Franchisee shall not employ or seek to employ any person who is
at the time employed by ZLand.com, any of its subsidiaries, or by any person who
is at the time operating a ZLand.com franchise or otherwise induce, directly or
indirectly, such person to leave such employment. This paragraph 23 shall not be
violated if such person has left the employ of any of the foregoing parties for
a period in excess of six months.

24.     ASSIGNMENT. Franchisee shall not assign or otherwise transfer in whole
or in part (whether voluntarily or by operation of law) directly, indirectly, or
contingently Franchisee's interest in this Agreement without the prior written
consent of ZLand.com, which consent shall not be withheld unreasonably. In the
event that ZLand.com grants such written consent, any such assignment or
transfer shall comply with the terms set forth below in this paragraph 24 and
shall require payment to ZLand.com of a transfer fee of $4,000 plus 25% of the
initial fee specified in paragraph 17 unless otherwise noted below.

        a. DEATH OR PERMANENT INCAPACITY OF FRANCHISEE. Upon the death or
permanent incapacity of Franchisee, the interest of Franchisee in this Territory
may be assigned either pursuant to the terms of sub-paragraph (d) herein or to
one or more of the following persons: Franchisee's spouse, heirs, or nearest
relatives by blood or marriage, subject to the following conditions: (i) such
person shall meet the then current requirements and pass the then current
testing and interviewing process for new franchise applicants, and (ii) such
person shall also execute an agreement by which the person personally assumes


                                       9


<PAGE>   10
full and unconditional liability for and agrees to perform all the terms and
conditions of this Agreement to the same extent as the original Franchisee. If
such person cannot meet the above conditions, ZLand.com shall have the option to
operate and/or manage the Territory on behalf of Franchisee or of Franchisee's
estate until the deceased or incapacitated Franchisee's interest is transferred
to another party acceptable to ZLand.com in accordance with the terms and
conditions of this Agreement. However, in no event shall ZLand.com operate and
manage the Territory for a period in excess of 12 full calendar months without
the consent of Franchisee or Franchisee's estate. In the event that ZLand.com so
operates and/or manages the Territory, ZLand.com shall make a complete account
to and return the net income from such operation to the Franchisee or to the
Franchisee's estate, less a reasonable management fee and expenses. If the
disposition of the Territory to a party acceptable to ZLand.com has not taken
place within 12 months from the date that ZLand.com has commenced the operation
or management of the Territory on behalf of the deceased or incapacitated
Franchisee, then ZLand.com shall have the option to purchase the Territory at
fair market value for cash or its common stock at its option.

        b. ASSIGNMENT TO FRANCHISEE'S CORPORATION. ZLand.com shall, upon
Franchisee's compliance with such requirements as may from time to time be
prescribed by ZLand.com, including a Stockholders Agreement in the form
prescribed by ZLand.com, consent to an assignment to a corporation whose shares
are wholly owned and controlled by Franchisee. The corporate name of the
corporation shall not include any of the names or trademarks granted by this
Agreement. In the event of such a transfer, the transfer fee shall be waived.
Any subsequent assignment or transfer, either voluntarily or by operation of
law, of all or any part of said shares shall be made in compliance with the
terms and conditions set forth in sub-paragraph (a) and (b) herein.

        c. OTHER ASSIGNMENT. In addition to any assignments or contingent
assignments contemplated by the terms of sub-paragraphs (a) and (b) of this
paragraph 24, Franchisee shall not sell, transfer or assign this Territory or
Agreement to any person or persons without ZLand.com's prior written consent.
Such consent shall not be unreasonably withheld. In the event that any transfer
under this section is made to an existing ZLand.com franchisee, the transfer fee
shall be waived. In determining whether to grant or withhold such consent,
ZLand.com shall consider for each prospective transferee, by way of
illustration, the following: (i) work experience and aptitude, (ii) financial
background, (iii) character, (iv) ability to personally devote full time and
best efforts to managing the Territory, (v) residence in the locality of the
Territory, (vi) equity interest in the Territory, (vii) conflicting interests,
(viii) willingness to sign the then current Agreement, and (ix) such other
criteria and conditions as ZLand.com shall then apply in the case of an
application for a new franchise to operate a ZLand.com franchise. ZLand.com's
consent shall also be conditioned upon each transferee's execution of an
agreement by which transferee personally assumes full and unconditional
liability for and agrees to perform from the date of such transfer all
obligations, covenants and agreements contained in this Agreement to the same
extent as if transferee had been an original party to this Agreement.
Franchisee-transferor shall continue to remain personally liable for all
affirmative obligations, covenants and agreements contained herein for the full
term of this Agreement unless Franchisee-transferor executes a mutual release of
all claims known and unknown with ZLand.com, in a form satisfactory to
ZLand.com, at the time of the transfer.

        d. FIRST OPTION TO PURCHASE. At least 20 days prior to the proposed
effective date, Franchisee or Franchisee's representative shall give ZLand.com
written notice of intent to sell or otherwise transfer this Territory or
Agreement pursuant to sub-paragraph (d) of this paragraph 24. The notice shall
set forth the name and address of the proposed purchaser and all the terms and
conditions of any offer. ZLand.com shall have the first option to purchase the
Territory by giving written notice to Franchisee of its intention to purchase on
the same terms as the offer within ten days following ZLand.com's receipt of
such notice. However, if ZLand.com fails to exercise its option and the
Territory is not subsequently sold to the proposed purchaser for any reason,
ZLand.com shall continue to have, upon the same conditions, a first option to
purchase the Territory upon the terms and conditions of any subsequent offer.

25.     FRANCHISEE NOT AN AGENT OF ZLAND.COM. Franchisee shall have no
authority, express or implied, to act as agent of ZLand.com or any of its
affiliates for any purpose. Franchisee is, and shall remain, an independent
contractor responsible for all obligations and liabilities of, and for all loss
or damage to, the Territory and its business and for all claims or demands based
on damage or destruction


                                       10


<PAGE>   11
of property or based on injury, illness or death of any person or persons,
directly or indirectly, resulting from the operation of the Territory. Further,
Franchisee and ZLand.com are not and do not intend to be partners, associates,
or joint employers in any way and ZLand.com shall not be construed to be jointly
liable for any acts or omissions of Franchisee under any circumstances.

26.     INSURANCE. Franchisee shall, at all times during the term of this
Agreement, and for a period of three years thereafter, maintain insurance to
protect ZLand.com and its successors from the claims, losses and liabilities for
which Franchisee is obligated to protect, defend, hold harmless, and indemnify
ZLand.com and its successors pursuant to this Agreement including, but not
limited to, (i) claims under Worker's Compensation and State Disability Acts;
(ii) claims for damages because of bodily injury, sickness, disease or death of
any of Franchisee's employees or of any other person which arises out of any act
or omission by Franchisee, Franchisee's employees or agents; (iii) claims for
damages because of injury to or destruction of tangible property, including loss
of use resulting therefrom, which arise out of any act or omission of
Franchisee, Franchisee's employees or agents; and (iv) product liability claims
arising out of Franchisee's manufacture, marketing, use, distribution or sale of
any products or services. The insurance maintained by Franchisee shall include a
general liability insurance policy in an amount of at least $1,000,000 or in
such greater amounts as ZLand.com may from time to time reasonably require. Such
policies shall name ZLand.com as an additional insured. Such policies shall
provide that the same may not be canceled or modified without 30 days prior
notice to ZLand.com. Each time any such policy is issued or renewed, Franchisee
shall furnish ZLand.com with a certificate of insurance showing ZLand.com as an
additional insured and indicating that such policy may not be canceled or
modified without 30 days prior notice to ZLand.com. In addition, if requested by
ZLand.com, Franchisee shall furnish ZLand.com with a complete copy of each such
policy. If such a policy is not obtained, Franchisee authorize ZLand.com to
obtain such a policy and charge any and all amounts incurred to Franchisee and
deduct said amount from any amounts then due from ZLand.com to Franchisee.
ZLand.com shall, for the duration of this Agreement, maintain a general business
liability insurance policy in the amount of at least $1,000,000 or in such
greater amount that ZLand.com may from time to time consider necessary.

27.     TERMINATION BY FRANCHISEE. Franchisee may terminate this Agreement by
giving ZLand.com 90 days written notice and sign a general release, in form
prescribed by ZLand.com, of any and all claims, liabilities and/or obligations,
of any nature whatsoever, however arising, known or unknown, against ZLand.com.

28.     IMMEDIATE TERMINATION BY ZLAND.COM. The parties agree that the
occurrence of any of the following events shall constitute a material breach of
this Agreement and violate the essence of Franchisee's obligations. In the event
that any of the following events occur, ZLand.com may, at its election and
without prejudice to any of its other rights or remedies at law or in equity,
immediately terminate this Agreement upon written notice of such election to
Franchisee:

        a. Except as otherwise required by the United States Bankruptcy Code, if
Franchisee becomes insolvent, is adjudicated a bankrupt or files or has filed
against them a petition in bankruptcy, reorganization or similar proceeding;

        b. If Franchisee is convicted of a felony or any criminal misconduct;

        c. If Franchisee or any affiliates bills any customer directly for any
Zland.com products and services;

        d. If Franchisee begins operation of its Territory without
satisfactorily completing the initial training;

        e. If Franchisee has been in default (even if cured and whether or not
for the same reason) more than three times in any one year period; or

        f. If Franchisee files any legal action (including arbitration) against
ZLand.com and/or any related entities and does not receive a final judgment or
award substantially in their favor on the merits.

29.     NOTICED TERMINATION BY ZLAND.COM. The parties agree that the occurrence
of any of the following events shall constitute a material breach of this
Agreement and, without prejudice to any of its other rights or remedies at law
or in equity, ZLand.com at its election, may terminate this Agreement upon


                                       11


<PAGE>   12
the occurrence of any of the following events with 30 days written notice if the
notified breach has not been cured within the 30 day notice period:

        a. If Franchisee fails to submit to ZLand.com in a timely manner any
information Franchisee is required to submit under this Agreement and/or the
business manuals;

        b. If Franchisee fails to begin operation of the Territory within 90
days of the Commencement Date of this Agreement, or if Franchisee fails to
operate their Territory in accordance with the business manuals;

        c. If Franchisee owns or operates any unauthorized Territory or sells,
distributes or offers for sale outside of their Territory any other products or
services without ZLand.com's written approval;

        d. If Franchisee fails to make any payment when due under this
Agreement, the business manuals or any other agreement between Franchisee and
ZLand.com or any affiliate;

        e. If Franchisee fails to make advertising expenditures when required
under this Agreement, the business manuals or any other agreement between
Franchisee and ZLand.com or any affiliate;

        f. If Franchisee misuses the trade name, trademarks or service marks, or
the ZLand.com System or engages in conduct which reflects materially and
unfavorably upon the goodwill associated with them or if Franchisee uses in a
ZLand.com Territory business any names, marks, systems, logotypes or symbols
that ZLand.com has not authorized Franchisee to use;

        g. If Franchisee or any affiliates have any direct or indirect interest
in the ownership or operation of any business that is confusingly similar to a
ZLand.com Territory business or uses the ZLand.com System or any trade names,
trademarks or service marks associated therewith;

        h. If Franchisee fails to obtain a signed Non-Disclosure and
Non-Competition Agreement for each of their affiliates, paid employees or
non-paid workers within ten days after the affiliate or employee assumes that
status with Franchisee;

        i. If Franchisee attempts to assign their rights under this Agreement in
any manner not authorized by this Agreement;

        j. If Franchisee or any affiliates have made any material
misrepresentation in connection with the acquisition of the Territory to induce
ZLand.com to enter into this Agreement;

        k. If Franchisee acts without ZLand.com's prior approval or consent in
regard to a matter for which ZLand.com's prior approval or consent is expressly
required by this Agreement and/or the business manuals;

        l. If Franchisee, their general manager or their employees fail to
answer the Territory's business telephone line for a period of three consecutive
business days, exclusive of weekends and Federal or State holidays;

        m. If Franchisee fails to permanently correct a breach of this Agreement
or to meet the standards set out in the business manuals after being twice
requested in writing by ZLand.com to correct the problem in any 12-month period;

        n. If Franchisee lists or places any unauthorized copyrighted or
trademarked material or any material legally judged to be obscene, threatening,
libelous or classified by the United States government on ZLand.com's servers;
or

        o. If Franchisee fails to meet the performance criteria set out in
paragraph 16.


                                       12


<PAGE>   13
30.     WITHHOLDING CONSENT TO TRANSFER. Any uncured breach of the terms of this
Agreement shall be sufficient reason for ZLand.com to withhold approval of its
consent to any assignment or transfer of Franchisee's interest in this Territory
provided for herein.

31.     EFFECT OF TERMINATION BY ZLAND.COM.

        a. In the event of any termination of this Agreement by ZLand.com,
ZLand.com shall have an immediate right to enter and take possession of the
Premises and Territory in order to maintain continuous operation of the
Territory, to provide customers with an acceptable level of customer service, to
provide for orderly change of management and disposition of personal property,
and to otherwise protect ZLand.com's interests.

        b. Upon termination or expiration of this Agreement, Franchisee shall
forthwith return to ZLand.com any copies of the business manuals in Franchisee's
possession, together with all other material containing trade secrets, operating
instructions or business practices; discontinue the use of the ZLand.com System
and its associated trade names, service marks and trademarks or the use of any
and all signs, printed or online advertising bearing the name and marks, or any
reference to them; not disclose, reveal or publish all or any portion of the
ZLand.com System; and Franchisee shall not thereafter use any trade name,
service mark or trademark similar to or likely to be confused with those of
ZLand.com.

32.     EFFECT OF WAIVERS. No waiver by ZLand.com or any breach or a series of
breaches of this Agreement shall constitute a waiver of any subsequent breach or
waiver of the terms of this Agreement.

33.     NOTICES. Any notice hereunder shall be in writing and shall be delivered
by personal service or by United States certified or registered mail, with
postage prepaid, addressed to Franchisee at the Premises or to ZLand.com at
27081 Aliso Creek Road, Aliso Viejo, California 92656. Either party, by a
similar written notice, may change the address to which notices shall be sent.

34.     DISPUTE RESOLUTION. Both parties agree to resolve any and all claims,
disputes and disagreements if the following manner:

        a. First, the matter will be discussed in a face-to-face meeting between
the parties. This meeting will be held at a location reasonably convenient to
Franchisee and within 30 days after either party gives written notice to the
other proposing such a meeting.

        b. If the matter is not successfully resolved, it will be resolved by
submission for binding arbitration in Orange County, California before and in
accordance with the arbitration rules of Franchise Arbitration and Mediation
Services ("FAM"); provided that if such arbitration is unable to be heard by FAM
for any reason, the arbitration will be conducted before and in accordance with
the Commercial Arbitration Rules of the American Arbitration Association. The
parties shall share equally the fees and expenses of the arbitrator(s) and/or
arbitration organization. In each case, the parties to any mediation/arbitration
will execute appropriate confidentiality agreements, excepting only such public
disclosures and filings required by law. Each participant must submit or file
any claim that would constitute a compulsory counterclaim (as defined by the
applicable rule under the Federal Rules of Civil Procedure) within the same
proceeding as the claim to which it relates. Any such claim that is not
submitted or filed in such proceeding will be forever barred.

        c. The obligation herein to mediate and/or arbitrate will not be binding
on ZLand.com with respect to claims or issues relating primarily to (i) the
validity of any trade-marks, service marks or other intellectual property of
ZLand.com's, (ii) ZLand.com's rights to obtain possession of any real and/or
personal property (including any action in unlawful detainer, ejectment or
otherwise) and/or (iii) ZLand.com's rights to receive and enforce a temporary
restraining order, preliminary injunction, permanent injunction or other
equitable relief.

        d. If any party to an arbitration wishes to appeal any final award by an
arbitrator (there will be no appeal of interim awards or other interim relief),
that party can appeal, within 30 days of such final award, to a three arbitrator
panel to be appointed by the same organization as conducted the arbitration. The


                                       13


<PAGE>   14
issues on appeal will be limited to the proper application of the law to the
facts found at the arbitration and will not include any trial de novo or other
fact-finding function. The party requesting such appeal must pay all costs and
fees charged by such arbitration appeal panel and/or arbitration organization in
connection with such appeal, as well as posting any bond deemed appropriate by
such arbitration organization or arbitration appeal panel. In addition, a party
requesting appeal, and who does not prevail on appeal, will pay the other
party's (or parties') attorneys' fees and other costs of responding to such
appeal.

        e. Each party knowingly waives all rights to trial by a court or jury,
understanding that arbitration may be less formal than a court or jury trial,
may use different rules of procedure and evidence and that appeal is generally
less available, still strongly preferring arbitration to resolve any disputes,
except as provided in subsection (d) above. Unless specifically required by
applicable statute, each party also waives all rights to any claims for (whether
by claim, counter-claim, offset, way of defense or otherwise), punitive,
exemplary, multiple, pain-and-suffering, mental distress, incidental,
consequential, special, lost income and/or profits and/or similar damages under
any theory whatsoever, both parties agreeing that such claims are inherently
speculative and subject to abuse.

        f. If either party institutes any action against the other party to
secure or protect their rights under the terms of this Agreement, in addition to
any judgment entered in its favor, that party shall be entitled to recover such
reasonable attorneys' fees as may be allowed by the arbitrator together with
arbitration costs and expenses of such action.

35.     INDEMNIFICATION. If ZLand.com shall be subject to any claim, demand or
penalty or become a party to any suit or other judicial or administrative
proceeding by reason of any claimed act or omission by Franchisee, Franchisee's
employees or agents, or by reason of any act occurring on the Premises, or by
reason of an omission with respect to the business or operation of the
Territory, Franchisee shall indemnify and hold ZLand.com harmless against all
judgments, settlements, penalties, and expenses, including attorneys' fees,
court costs and other expenses or litigation or administrative proceeding,
incurred by or imposed on ZLand.com in connection with the investigation or
defense relating to such claim or litigation or administrative proceeding and,
at the election of ZLand.com.

        ZLand.com shall indemnify and hold Franchisee harmless from all fines,
suits, proceedings, claims, demands, actions, loss, damages, costs, fees
(including attorney's fees and related expenses) and/or any other expense,
obligation and/or liability of any kind or nature, however arising, growing out
of or otherwise connected with the sale of any products and services to
Franchisee by ZLand.com to the extent that those products and services are in
violation of ZLand.com's warranty of such items to the customer. Additionally,
ZLand.com will indemnify and hold Franchisee harmless from all fines, suits,
proceedings, claims, demands, actions, loss, damages, costs, fees (including
attorney's fees and related expenses) and/or any other expense, obligation
and/or liability of any kind or nature, however arising, growing out of or
otherwise connected with and/or related to the use of ZLand.com's patents,
trademarks, trade name, and service marks, provided Franchisee is and has been
at all relevant times in compliance with ZLand.com's standards regarding the use
of such items

36.     LIMITED WARRANTY. With respect to any products and services provided,
approved or otherwise by ZLand.com, other than specific written warranties
expressly provided by ZLand.com in connection with such items, such items are
provided without any warranties, express or implied, the warranties of
merchantability and fitness for a particular purpose being expressly disclaimed,
nor do there exist any express or implied warranties on the part of ZLand.com,
as to the design, condition, capacity, performance or any other aspect of such
items or their material or workmanship. Any warranty or other responsibility
with respect to any products and/or services or otherwise will be those of the
manufacturers or service providers only.

        With respect to the products and services provided by ZLand.com,
ZLand.com warrants these items only to the extent expressly set forth in the
ZLand.com Sales Agreement or other standard sales agreements, provided to
Franchisee for use with its customers, and under the condition that such
standard sales agreements were used in connection with the sale of the products
and services for which Franchisee wishes to exercise this warranty.


                                       14


<PAGE>   15
37.     CONSTRUCTION AND SEVERABILITY. All references in this Agreement to the
singular shall include the plural where applicable. If any part of this
Agreement for any reason shall be declared invalid, such decision shall not
affect the validity of any remaining portion, which shall remain in full force
and effect. In the event that any material provision of this Agreement shall be
stricken or declared invalid, ZLand.com shall have the right to terminate this
Agreement.

38.     SCOPE AND MODIFICATION OF AGREEMENT. This Agreement (including
Attachment 1 and any riders hereto) constitutes the entire agreement between the
parties and supersedes all prior and contemporaneous oral or written agreements
or understandings of the parties. No interpretation, change, termination or
waiver of any of the provisions hereof shall be binding upon ZLand.com unless in
writing signed by the President or Director of Franchise Licensing for
ZLand.com, and which is specifically identified as an amendment hereto. No
modification, waiver, termination, rescission, discharge or cancellation of this
Agreement shall affect the right of any party hereto to enforce any claim or
right hereunder, whether or not liquidated, which occurred prior to the date of
such modification, waiver, termination, rescission, discharge or cancellation.

39.     INFLATION ADJUSTMENT. "Inflation adjustment" is determined by changes in
the annual average of the Consumer Price Index for All Urban Consumers, Service
Group Only, 1982-1984 = 100, published by the Bureau of Labor Statistics of the
United States Department of Labor (or the highest similar future index if these
figures become unavailable).

40.     GOVERNING LAW. The United States Arbitration Act (9 U.S.C. Section 1 et
seq.) governs procedural and jurisdictional issues respecting arbitration of
disputes under this Agreement. The Lanham Act (15 U.S.C. Section 1051 et seq.)
governs any issue involving the ZLand.com Marks. The applicable laws of the
state where Franchisee is domiciled govern any issues arising from (i) the
modification of this Agreement during its term, (ii) the maximum rate of
interest payable by Franchisee under this Agreement, and (iii) post termination
non-competition covenants or obligations of either ZLand.com or Franchisee.
Otherwise, this Agreement and the totality of the legal relations among the
parties hereto shall be governed by and construed in accordance with the laws of
the State of California.

41.     ACKNOWLEDGMENT. Franchisee acknowledges that:

        a. The term of this Franchisee is set forth in paragraph 3(b) hereof and
a successor franchise shall only be granted pursuant to strict compliance with
conditions set forth in paragraph 4(a);

        b. Franchisee hereby represents that Franchisee has received a copy of
this Agreement, has read and understands all obligations being undertaken and
has had an opportunity to consult with Franchisee's attorney with respect
thereto at least five business days prior to execution;

        c. ZLand.com has made no representation as to the future profitability
of the Territory;

        d. Prior to the execution of this Agreement, Franchisee has had ample
opportunity to contact existing franchisees of ZLand.com and to investigate all
representations made by ZLand.com relating to the ZLand.com System;

        e. This Agreement establishes the Territory at the location specified on
page 1 hereof only and that no "exclusive", "protected" or other territorial
rights in the contiguous market area of such Territory is hereby granted or
inferred;

        f. This Agreement supersedes any and all other agreements,
representations, respecting the Territory and contains all the terms,
conditions, and obligations of the parties with respect to the grant of this
Territory;

        g. Neither ZLand.com nor anyone acting on its behalf has made any
representations, inducement, promises, or agreements, orally or otherwise,
respecting the subject matter of this Territory or Agreement, which is not
embodied herein or set forth in the Uniform Franchise Offering Circular for
Prospective Franchisees; and


                                       15


<PAGE>   16
        h. This Territory is offered to Franchisee personally and to no other,
and may not be accepted by any other person, partnership or corporation, or
transferred by assignment, will or operation of law.


                                       16


<PAGE>   17
        IN WITNESS WHEREOF, each of the undersigned has here unto affixed his or
her signature on the day and year in this instrument first above written.

ZLAND.COM, INC.

By:
   ------------------------------------------------------
   Glenn E. Abood, President and Chief Operating Officer



Franchisee (                               )
            -------------------------------

By:
   -------------------------------------------------
Print Name:
            -------------------------------------------


                                       17


<PAGE>   18
                                  ATTACHMENT 1

                                    TERRITORY


Your Territory is the county of _________________________, __________________
(or portion thereof as depicted in the map below), defined by the present United
States Postal Service Zip codes listed below.

The Territory consists of a total of _______ Market Points. There is (are) ____
increment(s) of 5,000 Market Points in the Territory, each requiring payment of
a License Fee of $30,000. In addition, Franchisee will pay to ZLand.com a Market
Premium Fee of $6 per Market Point in excess of the last 5,000-Market Point
increment in the Territory. The total Initial Fee (aggregate of License Fee and
Market Premium Fee) due is $ ________________.



<PAGE>   1
                                                                   EXHIBIT 10.12

                                   ZLAND, INC.
                  BUSINESS PROGRAM FRANCHISE AGREEMENT (CANADA)
                                  -------------

1.      PARTIES

        This ZLAND, INC. BUSINESS PROGRAM FRANCHISE AGREEMENT (the "Agreement")
is dated as of _______________ 19____, and is between ZLand, Inc. ("ZLand"), a
Delaware corporation whose principal office is located at 27081 Aliso Creek
Road, Aliso Viejo, California 92656, and ----------------------------
____________________________________ ("Franchisee"), with an address for
purposes of this Agreement of ____________________________________________.

2.      NATURE AND SCOPE OF FRANCHISE

        a. ZLand has devised and continues to develop strategic Internet
products and services including the ZLand PowerSuite(TM) product line of
business applications, business methods, technical knowledge, commercial ideas,
advertising material, marketing strategies, administrative procedures, business
forms, employee training techniques, which, taken together, provide the basis
for the operation of a proprietary business offering customers the ability to
conduct commerce and other business activities on the Internet with minimal
investment and low monthly costs. These products, ZLand's sales methods and
other such information comprise the ZLand System. ZLand is the holder of
intellectual property rights in certain valuable trade names, service marks and
trademarks, including, without limitation, the trade names ZLand PowerSuite(TM)
and ZLand(R), proprietary rights in software and proprietary rights to
information relating to methods of doing business. ZLand has the right to
authorise the adoption and use of the ZLand System in the territory or
territories described in Attachment 1 (the "Territory").

        b. The rights granted to the Franchisee to operate the Territory are set
forth in this Agreement and the accompanying attachments.

        c. The foundation of the ZLand System and the essence of this Agreement
is adherence by Franchisee to ZLand's standards and policies which provide for
uniform operation and service of all ZLand franchisees through the ZLand System
including, but not limited to, selling only approved products and services; the
use of only prescribed or approved advertising; and strict compliance with
established customer service policies. Compliance by Franchisee with the
foregoing standards and policies, set forth herein and in the ZLand business
manuals, in conjunction with the ZLand trademarks and service marks provides the
basis for the valuable good will of the ZLand System. Other material elements of
this Agreement include the establishment and maintenance of a close personal
working relationship with ZLand in the conduct of Franchisee's ZLand Business,
Franchisee's accountability for performance of the obligations contained in this
Agreement, and Franchisee's adherence to the tenets of the ZLand System.

        d. The provisions of this Agreement shall be interpreted to give effect
to the intent of the parties stated in this paragraph 2 so that the Territory
shall be operated in conformity to the ZLand System through strict adherence to
ZLand's standards and policies as they exist now and as they may be from time to
time modified.

        e. Franchisee acknowledges its understanding of ZLand's basic business
policy that ZLand will grant franchises only to those individuals who will work
full-time (or hire an acceptable full-time manager) in the operation of their
franchised ZLand Business.

3.      FRANCHISE GRANT AND TERM.

        a. BASIC GRANT. ZLand grants to Franchisee, for a stated term, the
right, licence, and privilege to operate as a ZLand franchisee, including the
following rights, licences and privileges:

                (i) to adopt and use the ZLand System in the Territory;

                (ii) to advertise to the public that Franchisee is a franchisee
                of ZLand's;

                (iii) to adopt and use, but only in connection with the sale of
                those products and services which have been designated by ZLand
                for use in the Territory, the trade names, trademarks and
                service marks


                                       1


<PAGE>   2
                which ZLand shall designate, from time to time, to be part of
                the ZLand System (the "ZLand Marks"; and

                (iv) to operate the Territory under the ZLand System from
                premises acceptable to ZLand (the "Premises"). ZLand shall not
                operate, nor authorise any other ZLand franchisee to operate, at
                premises physically situated within the Territory. ZLand shall
                not sell, nor authorise any other ZLand franchisee to sell, to
                accounts physically situated within the Territory. ZLand shall
                give all leads pertaining to ZLand business in the Territory
                only to Franchisee. ZLand authorises Franchisee to call on all
                accounts, except those that qualify as a major account as
                described in paragraph 9 (which sets forth the rules relating to
                those particular accounts) within the Territory. Franchisee
                shall be responsible for such account contracts and also have
                the right to the Gross Profits from such accountcontracts for
                the term of said contracts. Franchisee shall not operate from
                any premises physically situated outside the Territory whether
                it be a main office or satellite office. Franchisee shall not
                call on or market directly to, no matter what the method,
                accounts that are in another ZLand franchisee's territories or
                which Franchisee or Franchisee's sales people cannot 1)
                reasonably drive to from the Premises in the Territory and 2)
                reasonably provide quality service from the Premises in the
                Territory.

        b. TERM. The term of this Agreement shall begin on the date of execution
of this Agreement and continue for seven years unless terminated prior thereto
pursuant to the provisions hereof.

        c. ZLAND MARKS. ZLand hereby grants to Franchisee the right during the
term hereof to use and display the ZLand Marks in accordance with the provisions
contained herein and in the confidential Operations Manual, solely in connection
with the operation of the Franchised Business. Franchisee acknowledges that
ZLand prescribes minimum standards respecting the nature and quality of the
goods and services used by Franchisee in connection with which the ZLand Marks
are used. Franchisee agrees that as between ZLand and Franchisee, the ZLand
Marks are the exclusive property of ZLand. Franchisee now asserts no claim and
will hereafter assert no claim to any goodwill, reputation or ownership thereof
by virtue of Franchisee's franchised or licenced use thereof or otherwise. It is
expressly understood and agreed that ownership and title of the ZLand Marks and
ZLand's manuals, bulletins, instruction sheets, forms, methods of operation and
goodwill are and, as between ZLand and Franchisee, shall remain vested solely in
ZLand, and the use thereof is only co-extensive with the term of this Agreement.
Franchisee acknowledges that the material and information now and hereafter
provided and/or revealed to Franchisee pursuant to this Agreement (including in
particular, but without limitation, the contents of the Confidential Operations
Manual) are confidential trade secrets of ZLand and are revealed in confidence,
and Franchisee expressly agrees to keep and respect the confidences so reposed,
both during the term of this Agreement and thereafter. Franchisee agrees to be
responsible for and supervise all of its principals, officers, directors,
partners, employees and agents in order to insure the proper use of the ZLand
Marks in compliance with this Agreement. Franchisee shall use the ZLand Marks
solely in connection with the Franchised Business and shall not use or display
the ZLand Marks in connection with the operation of any business, the
performance of any other service or the conduct of any activity outside the
scope of the Franchised Business. Franchisee shall use the ZLand Marks only in
connection with the Franchised Business and agrees that all of Franchisee's use
under this Agreement inures to the benefit of ZLand. Nothing herein shall give
Franchisee any right, title or interest in or to any of the ZLand Marks, except
a mere privilege and licence during the term hereof to display and use the same
strictly according to the limitations provided in this Agreement and the
Confidential Operations Manual. If required by applicable law, Franchisee agrees
to join with ZLand in any application to enter Franchisee as a registered or
permitted user, or the like, of the ZLand Marks with any appropriate
governmental agency or entity. Upon termination of this Agreement for any reason
whatsoever, ZLand may immediately apply to cancel Franchisee's status as a
registered or permitted user and Franchisee shall consent in writing to the
cancellation and shall join in any cancellation petition. The expense of any of
the foregoing recording activities shall be borne by Franchisee.

        d. USE AND MODIFICATION OF ZLAND MARKS. In connection with the operation
of the Franchised Business, Franchisee agrees that at all times and in all
advertising, promotions, signs and other display materials, on its letterheads,
business forms, and at the Premises and other authorised business sites, in all
of its business dealings related thereto and to the general public, it will
identify the Franchised Business in such form, size and style as prescribed in
the Confidential Operations Manual using a business name approved by ZLand.
Franchisee shall file and keep current a "Fictitious Business Name Statement"
(or similar document) with respect to its business name in the county or other
jurisdiction in which Franchisee is conducting business and at such other places
as may be required by law. Prior to commencing business under the ZLand Marks,
Franchisee shall supply evidence satisfactory to ZLand that Franchisee


                                       2


<PAGE>   3
has complied with relevant laws regarding the use of fictitious or assumed
names. Franchisee further agrees that it will not identify itself as (i) ZLand,
(ii) the owner of the ZLand Marks, (iii) a subsidiary, parent, division,
shareholder, partner, consultant, joint venturer, agent or employee of ZLand or
the owner of the ZLand Marks, (iv) a licencee of ZLand for a geographical area
greater than the Territory licenced hereunder, or (v) any of ZLand's other
franchisees. If Franchisee is a corporation, Franchisee shall not use the ZLand
Marks in its corporate name. ZLand may add to, substitute or modify any or all
of the ZLand Marks from time to time, by directive in the Confidential
Operations Manual. Franchisee shall accept, use, display, or cease using, as may
be applicable, the ZLand Marks, including but not limited to, any such modified
or additional trade names, trademarks, service marks, logo types and commercial
symbols, and shall within 30 days of receiving notification, commence to
implement such changes and use its best efforts to complete such changes as soon
as practicable.

        e. USE OF OTHER TRADEMARKS. Franchisee shall not use or display or
permit the use or display of trademarks, trade names, service marks, insignias
or logo types other than the Assumed Name and other trademarks and service marks
approved for use by ZLand (i) in any advertisement that contains the words
"ZLand" or any other ZLand Marks, (ii) in or on any Premises or place of
business of Franchisee in any manner that is reasonably visible from outside
such Premises or place of business, (iii) in any computer system used at any
Premisesor place of business of Franchisee, (iv) in answering telephones at the
Premises or otherwise in connection with the Franchised Business, in any manner
that could lead any person to believe that such other trademarks, trade names,
service marks, insignias or logo types or the products or services with which
they are associated are owned or offered by ZLand or its affiliates, except as
otherwise expressly permitted herein or in the Confidential Operations Manual.

        f. INFRINGEMENT CLAIMS AND DEFENCE OF ZLAND MARKS. If Franchisee
receives notice or otherwise becomes aware of any claim, suit or demand against
it by any party other than ZLand on account of any alleged infringement, unfair
competition or similar matter arising from its use of the ZLand Marks in
accordance with the terms of this Agreement, Franchisee shall promptly notify
ZLand of any such claim, suit or demand. Franchisee shall have no power, right
or authority to settle or compromise any such claim, suit or demand by a third
party without the prior written consent of ZLand. ZLand is obligated to protect
and defend the integrity of the ZLand Marks, including the right of Franchisee
to conduct the Franchise Business under the ZLand Marks. In its sole discretion,
ZLand shall determine whether to defend, compromise or settle in its discretion
any such claim, suit or demand at ZLand's cost and expense, using attorneys
selected by ZLand or the owner of the ZLand Marks, and Franchisee agrees to
cooperate fully in such matter, at no cost or expense to Franchisee (except if
the claim, suit or demand arises as a result of action or inaction or gross
negligence of Franchisee). ZLand shall have the sole discretion to determine
whether a similar trademark or service mark being used by a third party is
confusingly similar to the ZLand Marks being used by Franchisee and whether and
what subsequent action, if any, should be undertaken with respect to such
similar trademark or service mark.

4.      SUCCESSOR FRANCHISE. Franchisee shall have the right to a successor
franchise for the Territory as described in this Agreement provided Franchisee
meets all the requirements set forth in this section below. Franchisee
understands and acknowledges that any such successor franchise shall be on the
then-current terms set forth in the then-current standard ZLand franchise
agreement, which may be substantially different from the terms contained herein.
Franchisee must give written notice that it wishes to apply for a successor
ZLand franchise not less than six months, but not more than 12 months, prior to
the expiration of this Agreement.

        a. A successor franchise shall be granted to Franchise if Franchisee
meets all of the conditions and requirements set forth below:

                1) Pay a fee equal to 25% of the then-current Franchise Fee or
                $7,500, whichever is greater, along with the notice and
                application for the successor franchise. In the event that the
                successor franchise is not granted, this fee will be returned,
                less any costs associated with processing the application;

                2) Bring the Premises and Territory into full compliance with
                this Agreement and all other agreements with ZLand;

                3) Bring the Premises and Territory and Franchisee's operations
                into full compliance with the specifications and standards then
                applicable for new ZLand franchisees and present evidence
                satisfactory to ZLand thereof;


                                       3


<PAGE>   4
                4) Satisfy all monetary obligations owed to ZLand;

                5) Execute a mutual release with ZLand as to all claims,
                liabilities and/or obligations, of any nature whatsoever,
                however arising, known or unknown, relating to the Territory or
                any other franchise territory or contract with ZLand;

                6) Comply with ZLand's then-current qualification and training
                requirements for which Franchisee shall be responsible for all
                retraining costs, travel, meals, lodging and other expenses of
                Franchisee's personnel; and

                7) Upon approval of Franchisee's application for successor
                franchise, sign the then current ZLand Franchise Agreement.

5.      COMMENCEMENT DATE. The Commencement Date will be the earlier of 90 days
after the signing of this Agreement or the date when Franchisee satisfactorily
completes the initial training session. Franchisee shall not begin operation of
the Territory until satisfactory completion of the initial training session.

6.      GENERAL SERVICES OF ZLAND. ZLand shall advise and consult with
Franchisee periodically in connection with the operation of the Territory and
also, upon Franchisee's request, at other reasonable times. ZLand shall
communicate to Franchisee its know-how, new developments, techniques and
improvements in areas of sales, product development and services which are
pertinent to the operation of a Territory using the ZLand System. The
communications shall be accomplished via online, telephonic or face-to-face
discussions, online reports, seminars or mailings, and training sessions. ZLand
shall also make available to Franchisee all additional services, facilities,
rights and privileges relating to the operation of the Territory, which ZLand
makes generally available, from time to time, to all its franchisees operating
territories.

7.      CUSTOMER BILLING SERVICES OF ZLAND. ZLand provides a centralised billing
service. All products and services, whether or not obtained from ZLand or ZLand
affiliates, offered or otherwise provided by Franchisee and/or any similar
businesses must be billed to the customer through our centralised billing
service. Failure to comply with this paragraph 7 may result in the assessment of
a royalty of 15% of the retail price of all such products and services being
charged to Franchisee, which Franchisee shall pay within ten days of receipt of
ZLand's invoice for the same.

8.      SALES OUTSIDE OF YOUR TERRITORY. Franchisee shall not sell to any
accounts physically located within the territory of another ZLand franchisee.
However, Franchisee may sell to accounts not physically located within the
territory of another ZLand franchisee for so long as the territory remains
unoccupied under the following restrictions:

        a. ACCOUNT OWNERSHIP. In the event that a previously unoccupied
territory is sold, all new account contracts and or renewal of existing
contracts in that territory shall be owned by the new territory owner.
Pre-existing contracts in the territory shall remain with the selling franchise
owner for the term (not renewal terms) of the existing contract with that
customer.

        b. OUTSIDE TERRITORY SALES MAXIMUM. If and when the Gross Sales in a
particular territory which Franchisee does not currently have ZLand franchise
rights to reach an aggregate of $150,000 (including one time and recurring
fees), Franchisee shall have 60 days to decide to purchase ZLand franchise
rights to said territory. If Franchisee does not purchase said territory within
the 60 day period, all accounts in said territory (including pre-existing
contracted accounts) shall automatically switch to a ZLand-owned ("company
owned") account status.

9.      SOLICITATION AND SERVICE OF MAJOR ACCOUNTS. Major Accounts are defined
as accounts in which the customer employs more than 500 employees, more than 50%
of whom are employed outside of Franchisee's Territory. Due to the nature of
these accounts, the involvement of more than one franchisee or ZLand may be
needed to provide the customer with quality service. In order to ensure that
such quality service is provided, Franchisee must apply to ZLand to get
authorisation to call on such an account at which time ZLand will inform
Franchisee of any existing account history of which ZLand is aware. In order to
proceed with the sale or service of such an account, Franchisee must submit a
marketing plan, the format of which is detailed in the business manuals, which
will set forth the terms and conditions under which Franchisee propose to
provide customer with service.


                                       4


<PAGE>   5
ZLand will review the marketing plan and determine whether to approve, modify or
disapprove it. ZLand will make its determination based on the quality of service
Franchisee can reasonably provide the customer, the effect such services would
have on the franchise channel, and the history of Franchisee's previously
submitted plans. In the event that ZLand do not approve Franchisee's marketing
plan and Franchisee wish to contest such a decision, the matter will be brought
before the Franchise Advisory Board for final determination.

10.     GROSS SALES. For the purposes of this Agreement, the term "Gross Sales"
shall be defined as the total dollar amount of all sales (including but not
limited to one time, recurring or any other types of fees) by Franchisee or any
similar business.

11.     GROSS PROFIT. For the purposes of this Agreement, the term "Gross
Profit" shall be defined as the difference between the monies ZLand collects
from the customer for any products and services provided to the customer and
ZLand's costs on those products and services as established in the then current
price list as specified in the business manuals.

12.     BUSINESS MANUALS. Franchisee shall use a standard chart of accounts as
provided in the business manuals. ZLand shall provide Franchisee with the
business manuals prepared by ZLand for use by franchisees of ZLand territories
similar to the Territory. Such manuals may be provided via hard copies or
on-line files, at ZLand's discretion. The business manuals contain detailed
information including: 1) required operational procedures; 2) sales methods; 3)
bookkeeping and accounting procedures and required reports; 4) business
practices and policies; and 5) other management and advertising policies.
Franchisee agrees to promptly adopt and use exclusively the practices, methods
and policies contained in the business manuals, now and as they may be modified
by ZLand from time to time. Franchisee acknowledges that ZLand is the owner of
all proprietary rights in and to the ZLand System and that information revealed
in the business manuals, in their entirety, constitute confidential trade
secrets. Without the prior written consent of ZLand, Franchisee shall not
disclose the contents of the business manuals to any person, except employees of
Franchisee, who have signed a nondisclosure agreement regarding such
information, for purposes related solely to the operation of the Territory, nor
shall Franchisee reprint or reproduce the manuals in whole or in part for any
purpose except in connection with instruction of employees in the operation of
the Territory. Such manuals, as modified by ZLand from time to time, and the
policies contained therein, are incorporated in this Agreement by reference.

13.     IMPROVEMENTS. Any improvements to the ZLand System or the ZLand products
or services conceived, developed, or acquired by Franchisee shall be promptly
disclosed in writing to ZLand, and Franchisee agrees to immediately thereon
assign, and hereby does assign, its entire right, title, and interest in, to,
and under such improvements including, without limitation, all intellectual
property rights therein, to ZLand. Franchisee shall not implement or use any
such improvements unless and until authorised to do so in writing by ZLand.
Additionally, until such authorisation to implement and use is given by ZLand
Franchisee shall maintain the Improvements in strict confidence.

14.     ADVERTISING. Franchisee shall use only advertising and promotional
materials and programs provided by ZLand or approved in advance, in writing, by
ZLand. All such materials must be submitted to ZLand at least two weeks prior to
their intended publication or use. The approval by ZLand of Franchisee's
advertising and promotional material or the providing of such material by ZLand
to Franchisee shall not, directly or indirectly, require ZLand to pay for such
advertising or promotion.

        a. For local and regional advertising, Franchisee shall expend a minimum
of $2,500, subject to inflation adjustment, each month on local advertising
during their first year of operation of the Territory. For each annual period
thereafter, Franchisee shall spend each month at least the greater of (i) 5% of
Franchisee's monthly Gross Sales or (ii) $1,000, subject to "inflation
adjustment" as provided in paragraph 39 hereof. Amounts paid out in excess of
the minimum requirement in one month may be applied to the subsequent month's
minimum requirement. Franchisee shall submit quarterly reports on the
expenditure of such funds although the funds must be expended as required
monthly. ZLand may in the future institute a regional advertising, publicity and
marketing coop (the "Regional Marketing Coop") in which each territory shall
have one vote. The Regional Marketing Coop shall create its own by-laws with
ZLand's approval. Until such Regional Marketing Coop is instituted, Franchisee's
expenditures of a regional nature shall be counted against their local
advertising requirements.

        b. ZLand may in the future institute a national advertising, publicity
and marketing fund (the "National Marketing Fund") for such advertising,
advertising-related, marketing and/or public relations programs, services


                                       5


<PAGE>   6
and/or materials as ZLand, in its sole discretion, deem necessary or
appropriate. When instituted, the National Marketing Fund may be combined with
any marketing fund otherwise established for ZLand franchisees and the funds
merged for use in accordance with this Agreement. ZLand shall be have the right
to use funds for regional advertising if, in its sole discretion, ZLand
determines that such funds will be more effectively used in this manner. Any
funds so diverted to regional advertising shall be diverted to regional
advertising in the region from which they were received. For national
advertising, Franchisee shall contribute each month the greater of (i) 1% of
Gross Sales or (ii) $500, subject to inflation adjustment. Until such time as
ZLand institutes a National Marketing Fund, in addition to and under the same
terms as the amounts required by subparagraph a above, Franchisee shall be
required to spend each month on local advertising the greater of (i) 1% of Gross
Sales or (ii) $500, subject to inflation adjustment. By the 15th day of the
month following the quarter end, Franchisee shall submit reports on the monthly
expenditure of such funds during the prior three months.

15.     TRAINING. Franchisee acknowledges the importance of uniform quality of
business operations among all territories in the ZLand System and agrees to
enroll Franchisee (or the general manager), Franchisee's sales staff, and
Franchisee's production staff, present and future, in ZLand "Basic Training",
which consists of the basic training required to establish such persons as
qualified for their respective positions. ZLand shall make available to
Franchisee the services of its training staff for Basic Training at no charge
for the first year Franchisee operates the Territory. ZLand shall bear the cost
of maintaining the training centre, including the overhead costs of training,
staff salaries, and training materials and agrees to provide to Franchisee both
basic and advanced instruction for the operation of a ZLand System territory.
Franchisee shall pay all traveling, living, compensation or other expenses
incurred by Franchisee and Franchisee's employees in connection with attendance
to such training.

16.     PERFORMANCE STANDARD. Every six months, beginning 12 months after the
Commencement Date, ZLand will compare (i) Franchisee's Gross Sales (as recorded
in the centralised ZLand billing system) made to accounts whose primary office
is located in Franchisee's Territory with (ii) the then-current average Gross
Sales of other franchisees who have a substantially similar territory as to
market ("Market Type Territory"). Such then-current average Gross Sales of such
Market Type Territory will be the "Applicable Standard," and this will be
updated every six months. If Franchisee's Gross Sales do not equal at least 50%
of the Applicable Standard at the end of any six month period, Franchise shall
be notified that it has not met the Applicable Standard and it shall have six
months in which to correct the situation and meet the next Applicable Standard
as determined six months later. If Franchisee does not meet the next Applicable
Standard, Franchisee shall have five days to indicate in writing whether or not
Franchisee wishes to sell Franchisee's Territory to a third party. If Franchisee
indicates that it wishes to sell its Territory, Franchisee will have 120 days
after the date of such notice to complete such sale, subject to all requirements
of this Agreement. Franchisee will, at the time of sale, sign a general release,
in a form prescribed by ZLand, of any and all claims, liabilities and/or
obligations, of any nature whatsoever, however arising, known or unknown,
against ZLand. If Franchisee does not, within such five days, so advise ZLand of
its wish to sell the Territory to a third party, or if no sale meeting the
requirements of this Agreement takes place within such 120 days, or Franchisee
wishes not to sign a general release, Franchisee's rights, and ZLand's
obligations, under this Agreement will terminate immediately on mailing of
written notice of termination.

17.     INITIAL FEE. Franchisee acknowledges that: a) the initial grant of this
Territory and Agreement constitutes the sole consideration for the payment of an
Initial Fee of $30,000 per territorial area (as specified in Attachment 1) paid
by Franchisee to ZLand; and b) the fee has been earned by ZLand (except where
Franchisee, or Franchisee's designated general manager, has not successfully
completed ZLand's Basic Training). If Franchisee, or Franchisee's designated
general manager, has not successfully completed ZLand's Basic Training,
Franchisee shall be refunded the Initial Fee minus ZLand's costs for such
training and this Agreement will be terminated by ZLand with no further
obligation by either party.

18.     REPORTS. By the close of business every Friday, Franchisee shall
coordinate/replicate those databases described in the business manuals with the
ZLand System master databases, in the manner specified by ZLand in the business
manuals. Franchisee shall submit the reports relating to the above databases
specified by ZLand in the business manuals. On or before the 15th day of the
month following the quarter end, Franchisee shall submit, in such form as ZLand
shall reasonably require from time to time and as described in the business
manuals, the financial reports showing the income and expenses of the Territory.
Franchisee shall keep and preserve full and complete records of Gross Sales for
at least three years in a manner and form satisfactory to ZLand and shall also
deliver such additional financial, operating and other information and reports
as ZLand may reasonably request on the forms and in the manner prescribed by
ZLand. Franchisee further agrees to submit within 90 days following the


                                       6


<PAGE>   7
close of each fiscal year of the Territory operation, a profit and loss
statement covering operations during such fiscal year and a balance sheet taken
as of the close of such fiscal year, all prepared in accordance with generally
accepted accounting principles and ZLand requirements as described in the
business manuals. If ZLand shall request certification, a public accountant
shall certify the profit and loss statement and the balance sheet, if any, and
consult with ZLand concerning such statement and balance sheet. The original of
each such report required by this paragraph 18 shall be mailed to ZLand at the
address indicated in paragraph 33 herein.

        ZLand shall have the right, at its expense, to inspect and/or audit
Franchisee's accounts, books, database data, records and tax returns at all
times to insure that Franchisee is complying with the terms of this Agreement.
Franchisee shall have the right, at its expense and at any time, to inspect or
cause to be inspected any and all records of their Territory, which are stored
on-line. Franchisee shall also have the right, at its expense and at any time
during business hours, to inspect and audit, or cause to be inspected and
audited, accounting and sales records which relate to the operation of their
Territory. If such inspection discloses that Gross Sales actually exceeded the
amount reported by Franchisee as Gross Sales by an amount equal to 5% or more of
Gross Sales originally reported to ZLand, Franchisee shall bear the cost of such
inspection and audit. If such inspection discloses that Gross Profits actually
exceeded the amount reported by ZLand to Franchisee by an amount equal to 5% or
more of Gross Profits originally reported to Franchisee, ZLand shall bear the
cost of such inspection and audit.

19.     RESTRICTIONS. Franchisee agrees and covenants as follows:

        a. During the term of this Agreement, Franchisee shall not, without the
prior written consent of ZLand, directly or indirectly, engage in, acquire any
financial or beneficial interest (including interests in corporations,
partnerships or trusts, unincorporated associations and joint ventures) in, or
become a part of any business which is similar to the franchise granted in this
Agreement.

        b. For a period of 18 months after termination of this Agreement for any
reason or the sale of the Territory, Franchisee shall not directly or
indirectly, engage in or acquire any financial or beneficial interest (including
interests in corporations, partnerships or trusts, unincorporated associations
and joint ventures) in, or become a part of any business which is similar to the
franchise granted under this Agreement.

        c. Franchisee shall not appropriate, use, or duplicate the ZLand System,
or any portion thereof, for use in any other business or other similar business.

        d. Franchisee shall not disclose or reveal any portion of the ZLand
System to a non-franchisee other than to Franchisee's employees as an incident
of their training.

        e. Franchisee shall acquire no right to use, or to licence the use of,
any name, mark or other intellectual property right granted or to be granted
herein, except in connection with the operation of the Territory and then only
so long as Franchisee is compliance with this Agreement.

        f. Franchisee shall not use any name, mark or other intellectual
property granted or to be granted herein, except in connection with the
operation of the Territory and as specified in the business manuals;

        The restrictions contained in subsections (a) and (b) of this paragraph
19 shall not apply to persons who own less than 2% of the shares of a company
whose shares are listed and traded on a national or regional securities
exchange.

20.     COMPLIANCE WITH ENTIRE SYSTEM. Franchisee acknowledges that every
component of the ZLand System is important to ZLand and to the operation of the
Territory as a ZLand franchise, including a designated product list, uniformity
of service, sales methods, and quality of service.

        ZLand shall have the right to inspect the Territory at all reasonable
times to ensure that Franchisee's operation thereof is in compliance with the
standards and policies of the ZLand System.

        Franchisee shall comply with the entire ZLand System, including, but not
limited to, the following:


                                       7


<PAGE>   8
        a. Operate the Territory in a professional manner; comply with all
business policies, practices and procedures established by ZLand; sell through
the Territory only the products and services now and hereafter designated by
ZLand; and maintain the quality of service in compliance with designated
standards as may be prescribed from time to time by ZLand.

        b. Purchase computer hardware and software in accordance with the
equipment specifications designated by ZLand, and, promptly after notice from
ZLand that the Territory needs such equipment, cause the installation thereof;

        c. Operate the Territory from the Premises, which must conform to site
requirements contained in the business manuals;

        d. Have an answer on Franchisee's ZLand business telephone lines during
all hours, business or non-business hours, as described in the business manuals;
and

        e. Obtain a signed Non-Disclosure and Non-Competition Agreement for each
of their affiliates, paid employees or non-paid workers within ten days after
the affiliate or employee assumes that status with Franchisee;

21.     BEST EFFORTS. Franchisee shall diligently and fully exploit the rights
granted in this Agreement by personally devoting full time and best efforts. In
the event that Franchisee hires a general manager to operate the Territory or
more than one individual, a corporation, or a partnership has executed this
Agreement as Franchisee, then
_______________________________________________________ shall personally devote
full time and best efforts to the operation of the Territory. Franchisee shall
keep from conflicting enterprises or any other activities which would be
detrimental to or interfere with the business of the Territory.

22.     FRANCHISE OWNERS ASSOCIATIONS. ZLand Franchisees may establish one or
more associations and/or sub-associations of ZLand franchisees, to be known
collectively as the ZLand Franchise Owners Association ("ZFOA"). ZFOA may adopt
its own rules, regulations and procedures, provided they do not conflict with
any provision of this Agreement.

23.     INTERFERENCE WITH EMPLOYMENT RELATIONS OF OTHERS. During the term of
this Agreement, Franchisee shall not employ or seek to employ any person who is
at the time employed by ZLand, any of its subsidiaries, or by any person who is
at the time operating a ZLand franchise or otherwise induce, directly or
indirectly, such person to leave such employment. This paragraph 23 shall not be
violated if such person has left the employ of any of the foregoing parties for
a period in excess of six months.

24.     ASSIGNMENT. Franchisee shall not assign or otherwise transfer in whole
or in part (whether voluntarily or by operation of law) directly, indirectly, or
contingently Franchisee's interest in this Agreement without the prior written
consent of ZLand, which consent shall not be withheld unreasonably. In the event
that ZLand grants such written consent, any such assignment or transfer shall
comply with the terms set forth below in this paragraph 24 and shall require
payment to ZLand of a transfer fee of $4,000 plus 25% of the initial fee
specified in paragraph 17 unless otherwise noted below.

        a. DEATH OR PERMANENT INCAPACITY OF FRANCHISEE. Upon the death or
permanent incapacity of Franchisee, the interest of Franchisee in this Territory
may be assigned either pursuant to the terms of sub-paragraph (d) herein or to
one or more of the following persons: Franchisee's spouse, heirs, or nearest
relatives by blood or marriage, subject to the following conditions: (i) such
person shall meet the then current requirements and pass the then current
testing and interviewing process for new franchise applicants, and (ii) such
person shall also execute an agreement by which the person personally assumes
full and unconditional liability for and agrees to perform all the terms and
conditions of this Agreement to the same extent as the original Franchisee. If
such person cannot meet the above conditions, ZLand shall have the option to
operate and/or manage the Territory on behalf of Franchisee or of Franchisee's
estate until the deceased or incapacitated Franchisee's interest is transferred
to another party acceptable to ZLand in accordance with the terms and conditions
of this Agreement. However, in no event shall ZLand operate and manage the
Territory for a period in excess of 12 full calendar months without the consent
of Franchisee or Franchisee's estate. In the event that ZLand so operates and/or
manages the Territory, ZLand shall make a complete account to and return the net
income from such operation to the Franchisee or to the Franchisee's estate, less
a reasonable management fee and expenses. If the disposition of the Territory to
a party acceptable to ZLand has not taken place within 12 months from the date
that ZLand has commenced the operation or management of the


                                       8


<PAGE>   9
Territory on behalf of the deceased or incapacitated Franchisee, then ZLand
shall have the option to purchase the Territory at fair market value for cash or
its common stock at its option.

        b. ASSIGNMENT TO FRANCHISEE'S CORPORATION. ZLand shall, upon
Franchisee's compliance with such requirements as may from time to time be
prescribed by ZLand, including a Stockholders Agreement in the form prescribed
by ZLand, consent to an assignment to a corporation whose shares are wholly
owned and controlled by Franchisee. The corporate name of the corporation shall
not include any of the names or trademarks granted by this Agreement. In the
event of such a transfer, the transfer fee shall be waived. Any subsequent
assignment or transfer, either voluntarily or by operation of law, of all or any
part of said shares shall be made in compliance with the terms and conditions
set forth in sub-paragraph (a) and (b) herein.

        c. SUBLICENSE OF TERRITORY TO SUBFRANCHISEE. Franchisee may subfranchise
any of the territories licensed to it by ZLand hereunder to one or more
subfranchisees; provided that the subfranchisee executes a Franchise Agreement
that is substantially the same as this Agreement and provided further that the
subfranchisee shall not have the right to sub-subfranchise its rights in
accordance with this subparagraph 24.b. No transfer fee (as provided above in
this paragraph 24) shall be payable, and the provisions of subparagraph 24.e.
below shall be inapplicable, in respect of any subfranchise of one or more
territories.

        d. OTHER ASSIGNMENT. In addition to any assignments or contingent
assignments contemplated by the terms of sub-paragraphs (a), (b) or (c) of this
paragraph 24, Franchisee shall not sell, transfer or assign this Territory or
Agreement to any person or persons without ZLand's prior written consent. Such
consent shall not be unreasonably withheld. In the event that any transfer under
this section is made to an existing ZLand franchisee, the transfer fee shall be
waived. In determining whether to grant or withhold such consent, ZLand shall
consider for each prospective transferee, by way of illustration, the following:
(i) work experience and aptitude, (ii) financial background, (iii) character,
(iv) ability to personally devote full time and best efforts to managing the
Territory, (v) residence in the locality of the Territory, (vi) equity interest
in the Territory, (vii) conflicting interests, (viii) willingness to sign the
then current Agreement, and (ix) such other criteria and conditions as ZLand
shall then apply in the case of an application for a new franchise to operate a
ZLand franchise. ZLand's consent shall also be conditioned upon each
transferee's execution of an agreement by which transferee personally assumes
full and unconditional liability for and agrees to perform from the date of such
transfer all obligations, covenants and agreements contained in this Agreement
to the same extent as if transferee had been an original party to this
Agreement. Franchisee-transferor shall continue to remain personally liable for
all affirmative obligations, covenants and agreements contained herein for the
full term of this Agreement unless Franchisee-transferor executes a mutual
release of all claims known and unknown with ZLand, in a form satisfactory to
ZLand, at the time of the transfer.

        e. FIRST OPTION TO PURCHASE. At least 20 days prior to the proposed
effective date, Franchisee or Franchisee's representative shall give ZLand
written notice of intent to sell or otherwise transfer this Territory or
Agreement pursuant to sub-paragraph (d) of this paragraph 23. The notice shall
set forth the name and address of the proposed purchaser and all the terms and
conditions of any offer. ZLand shall have the first option to purchase the
Territory by giving written notice to Franchisee of its intention to purchase on
the same terms as the offer within ten days following ZLand's receipt of such
notice. However, if ZLand fails to exercise its option and the Territory is not
subsequently sold to the proposed purchaser for any reason, ZLand shall continue
to have, upon the same conditions, a first option to purchase the Territory upon
the terms and conditions of any subsequent offer.

25.     FRANCHISEE NOT AN AGENT OF ZLAND. Franchisee shall have no authority,
express or implied, to act as agent of ZLand or any of its affiliates for any
purpose. Franchisee is, and shall remain, an independent contractor responsible
for all obligations and liabilities of, and for all loss or damage to, the
Territory and its business and for all claims or demands based on damage or
destruction of property or based on injury, illness or death of any person or
persons, directly or indirectly, resulting from the operation of the Territory.
Further, Franchisee and ZLand is not and do not intend to be partners,
associates, or joint employers in any way and ZLand shall not be construed to be
jointly liable for any acts or omissions of Franchisee under any circumstances.

26.     INSURANCE. Franchisee shall, at all times during the term of this
Agreement, and for a period of three years thereafter, maintain insurance to
protect ZLand and its successors from the claims, losses and liabilities for
which Franchisee is obligated to protect, defend, hold harmless, and indemnify
ZLand and its successors pursuant to this


                                       9


<PAGE>   10
Agreement including, but not limited to, (i) claims under Worker's Compensation
and State Disability Acts; (ii) claims for damages because of bodily injury,
sickness, disease or death of any of Franchisee's employees or of any other
person which arises out of any act or omission by Franchisee, Franchisee's
employees or agents; (iii) claims for damages because of injury to or
destruction of tangible property, including loss of use resulting therefrom,
which arise out of any act or omission of Franchisee, Franchisee's employees or
agents; and (iv) product liability claims arising out of Franchisee's
manufacture, marketing, use, distribution or sale of any products or services.
The insurance maintained by Franchisee shall include a general liability
insurance policy in an amount of at least $1,000,000 or in such greater amounts
as ZLand may from time to time reasonably require. Such policies shall name
ZLand as an additional insured. Such policies shall provide that the same may
not be canceled or modified without 30 days prior notice to ZLand. Each time any
such policy is issued or renewed, Franchisee shall furnish ZLand with a
certificate of insurance showing ZLand as an additional insured and indicating
that such policy may not be canceled or modified without 30 days prior notice to
ZLand. In addition, if requested by ZLand, Franchisee shall furnish ZLand with a
complete copy of each such policy. If such a policy is not obtained, Franchisee
authorise ZLand to obtain such a policy and charge any and all amounts incurred
to Franchisee and deduct said amount from any amounts then due from ZLand to
Franchisee. ZLand shall, for the duration of this Agreement, maintain a general
business liability insurance policy in the amount of at least $1,000,000 or in
such greater amounts as ZLand may from time to time consider necessary.

27.     TERMINATION BY FRANCHISEE. Franchisee may terminate this Agreement by
giving ZLand 90 days written notice and sign a general release, in form
prescribed by ZLand, of any and all claims, liabilities and/or obligations, of
any nature whatsoever, however arising, known or unknown, against ZLand.

28.     IMMEDIATE TERMINATION BY ZLAND. The parties agree that the occurrence of
any of the following events shall constitute a material breach of this Agreement
and violate the essence of Franchisee's obligations. In the event that any of
the following events occur, ZLand may, at its election and without prejudice to
any of its other rights or remedies at law or in equity, immediately terminate
this Agreement upon written notice of such election to Franchisee:

        a. Except as otherwise required by the United States Bankruptcy Code, if
Franchisee becomes insolvent, is adjudicated a bankrupt or files or has filed
against them a petition in bankruptcy, reorganisation or similar proceeding;

        b. If Franchisee is convicted of a felony or any criminal misconduct;

        c. If Franchisee or any affiliates bills any customer directly for any
products and services;

        d. If Franchisee begins operation of their Territory without
satisfactorily completing the initial training;

        e. If Franchisee has been in default (even if cured and whether or not
for the same reason) more than three times in any one year period; or

        f. If Franchisee files any legal action (including arbitration) against
ZLand and/or any related entities and does not receive a final judgment or award
substantially in their favor on the merits.

29.     NOTICED TERMINATION BY ZLAND. The parties agree that the occurrence of
any of the following events shall constitute a material breach of this Agreement
and, without prejudice to any of its other rights or remedies at law or in
equity, ZLand at its election, may terminate this Agreement upon the occurrence
of any of the following events with 30 days written notice if the notified
breach has not been cured within the 30 day notice period:

        a. If Franchisee fails to submit to ZLand in a timely manner any
information Franchisee is required to submit under this Agreement and/or the
business manuals;

        b. If Franchisee fails to begin operation of the Territory within 90
days of the Commencement Date of this Agreement, or if Franchisee fails to
operate their Territory in accordance with the business manuals;

        c. If Franchisee owns or operates any unauthorised Territory or sells,
distributes or offers for sale outside of their Territory any other products or
services without ZLand's written approval;


                                       10


<PAGE>   11
        d. If Franchisee fails to make any payment when due under this
Agreement, the business manuals or any other agreement between Franchisee and
ZLand or any affiliate;

        e. If Franchisee fails to make the required advertising expenditures
when required under this Agreement, the business manuals or any other agreement
between Franchisee and ZLand or any affiliate;

        f. If Franchisee misuses the trade name, trademarks or service marks, or
the ZLand System or engages in conduct which reflects materially and unfavorably
upon the goodwill associated with them or if Franchisee uses in a ZLand
Territory business any names, marks, systems, logotypes or symbols that ZLand
has not authorised Franchisee to use;

        g. If Franchisee or any affiliates have any direct or indirect interest
in the ownership or operation of any business that is confusingly similar to a
ZLand Territory business or uses the ZLand System or any trade names, trademarks
or service marks associated therewith;

        h. If Franchisee fails to obtain a signed Non-Disclosure and
Non-Competition Agreement for each of their affiliates, paid employees or
non-paid workers within ten days after the affiliate or employee assumes that
status with Franchisee;

        i. If Franchisee attempts to assign their rights under this Agreement in
any manner not authorised by this Agreement;

        j. If Franchisee or any affiliates have made any material
misrepresentation in connection with the acquisition of the Territory to induce
ZLand to enter into this Agreement;

        k. If Franchisee acts without ZLand's prior approval or consent in
regard to a matter for which ZLand's prior approval or consent is expressly
required by this Agreement and/or the business manuals;

        l. If Franchisee, their general manager or their employees fail to
answer the Territory's business telephone line for a period of three consecutive
business days, exclusive of weekends and Federal or State holidays;

        m. If Franchisee fails to permanently correct a breach of this Agreement
or to meet the standards set out in the business manuals after being twice
requested in writing by ZLand to correct the problem in any 12 month period;

        n. If Franchisee lists or places any unauthorised copyrighted or
trademarked material or any material legally judged to be obscene, threatening,
libelous or classified by the US government on ZLand's servers; or

        o. If Franchisee fails to meet the performance criteria set out in
paragraph 16.

30.     WITHHOLDING CONSENT TO TRANSFER. Any uncured breach of the terms of this
Agreement shall be sufficient reason for ZLand to withhold approval of its
consent to any assignment or transfer of Franchisee's interest in this Territory
provided for herein.

31.     EFFECT OF TERMINATION BY ZLAND.

        a. In the event of any termination of this Agreement by ZLand, ZLand
shall have an immediate right to enter and take possession of the Premises and
Territory in order to maintain continuous operation of the Territory, to provide
customers with an acceptable level of customer service, to provide for orderly
change of management and disposition of personal property, and to otherwise
protect ZLand's interests.

        b. Upon termination or expiration of this Agreement, Franchisee shall
forthwith return to ZLand any copies of the business manuals in Franchisee's
possession, together with all other material containing trade secrets, operating
instructions or business practices; discontinue the use of the ZLand System and
its associated trade names, service marks and trademarks or the use of any and
all signs, printed or online advertising bearing the name and marks, or any
reference to them; not disclose, reveal or publish all or any portion of the
ZLand System; and


                                       11


<PAGE>   12
Franchisee shall not thereafter use any trade name, service mark or trademark
similar to or likely to be confused with those of ZLand.

32.     EFFECT OF WAIVERS. No waiver by ZLand or any breach or a series of
breaches of this Agreement shall constitute a waiver of any subsequent breach or
waiver of the terms of this Agreement.

33.     NOTICES. Any notice hereunder shall be in writing and shall be delivered
by personal service or by United States certified or registered mail, with
postage prepaid, addressed to Franchisee at the Premises or to ZLand at 27081
Aliso Creek Road, Aliso Viejo, California 92656. Either party, by a similar
written notice, may change the address to which notices shall be sent.

34.     DISPUTE RESOLUTION. Both parties agree to resolve any and all claims,
disputes and disagreements if the following manner:

        a. First, the matter will be discussed in a face-to-face meeting between
the parties. This meeting will be held at a location reasonably convenient to
Franchisee and within 30 days after either party gives written notice to the
other proposing such a meeting.

        b. If the matter is not successfully resolved, it will be resolved by
submission for binding arbitration in Orange County, California before and in
accordance with the arbitration rules of Franchise Arbitration and Mediation
Services ("FAM"); provided that if such arbitration is unable to be heard by FAM
for any reason, the arbitration will be conducted before and in accordance with
the Commercial Arbitration Rules of the American Arbitration Association. The
fees and expenses of the arbitrator(s) and/or arbitration organisation shall be
shared equally by the parties. In each case, the parties to any
mediation/arbitration will execute appropriate confidentiality agreements,
excepting only such public disclosures and filings as are required by law. Each
participant must submit or file any claim which would constitute a compulsory
counterclaim (as defined by the applicable rule under the Federal Rules of Civil
Procedure) within the same proceeding as the claim to which it relates. Any such
claim which is not submitted or filed in such proceeding will be forever barred.

        c. The obligation herein to mediate and/or arbitrate will not be binding
on ZLand with respect to claims or issues relating primarily to (i) the validity
of any trade-marks, service marks or other intellectual property of ZLand's,
(ii) ZLand's rights to obtain possession of any real and/or personal property
(including any action in unlawful detainer, ejectment or otherwise) and/or (iii)
ZLand's rights to receive and enforce a temporary restraining order, preliminary
injunction, permanent injunction or other equitable relief.

        d. If any party to an arbitration wishes to appeal any final award by an
arbitrator (there will be no appeal of interim awards or other interim relief),
that party can appeal, within 30 days of such final award, to a three arbitrator
panel to be appointed by the same organisation as conducted the arbitration. The
issues on appeal will be limited to the proper application of the law to the
facts found at the arbitration and will not include any trial de novo or other
fact-finding function. The party requesting such appeal must pay all costs and
fees charged by such arbitration appeal panel and/or arbitration organisation in
connection with such appeal, as well as posting any bond deemed appropriate by
such arbitration organisation or arbitration appeal panel. In addition, a party
requesting appeal, and who does not prevail on appeal, will pay the other
party's (or parties') attorneys' fees and other costs of responding to such
appeal.

        e. Each party knowingly waives all rights to trial by a court or jury,
understanding that arbitration may be less formal than a court or jury trial,
may use different rules of procedure and evidence and that appeal is generally
less available, still strongly preferring arbitration to resolve any disputes,
except as provided in subsection (d) above. Each party also waives all rights to
any claims for (whether by claim, counter-claim, offset, way of defence or
otherwise), punitive, exemplary, multiple, pain-and-suffering, mental distress,
incidental, consequential, special, lost income and/or profits and/or similar
damages under any theory whatsoever, both parties agreeing that such claims are
inherently speculative and subject to abuse.

        f. If either party institutes any action against the other party to
secure or protect their rights under the terms of this Agreement, in addition to
any judgment entered in its favor, that party shall be entitled to recover such
reasonable attorneys' fees as may be allowed by the arbitrator together with
arbitration costs and expenses of such action.


                                       12


<PAGE>   13
35.     INDEMNIFICATION. If ZLand shall be subject to any claim, demand or
penalty or become a party to any suit or other judicial or administrative
proceeding by reason of any claimed act or omission by Franchisee, Franchisee's
employees or agents, or by reason of any act occurring on the Premises, or by
reason of an omission with respect to the business or operation of the
Territory, Franchisee shall indemnify and hold ZLand harmless against all
judgments, settlements, penalties, and expenses, including attorneys' fees,
court costs and other expenses or litigation or administrative proceeding,
incurred by or imposed on ZLand in connection with the investigation or defence
relating to such claim or litigation or administrative proceeding and, at the
election of ZLand.

        ZLand shall indemnify and hold Franchisee harmless from all fines,
suits, proceedings, claims, demands, actions, loss, damages, costs, fees
(including attorney's fees and related expenses) and/or any other expense,
obligation and/or liability of any kind or nature, however arising, growing out
of or otherwise connected with the sale of any products and services to
Franchisee by ZLand to the extent that those products and services are in
violation of ZLand's warranty of such items to the customer. Additionally, ZLand
will indemnify and hold Franchisee harmless from all fines, suits, proceedings,
claims, demands, actions, loss, damages, costs, fees (including attorney's fees
and related expenses) and/or any other expense, obligation and/or liability of
any kind or nature, however arising, growing out of or otherwise connected with
and/or related to the use of ZLand's patents, trademarks, trade name, and
service marks, provided Franchisee is and has been at all relevant times in
compliance with ZLand's standards regarding the use of such items

36.     LIMITED WARRANTY. With respect to any products and services provided,
approved or otherwise by ZLand, other than specific written warranties expressly
provided by ZLand in connection with such items, such items are provided without
any warranties, express or implied, the warranties of merchantability and
fitness for a particular purpose being expressly disclaimed, nor do there exist
any express or implied warranties on the part of ZLand, as to the design,
condition, capacity, performance or any other aspect of such items or their
material or workmanship. Any warranty or other responsibility with respect to
any products and/or services or otherwise will be those of the manufacturers or
service providers only.

        With respect to the products and services provided by ZLand, ZLand
warrants these items only to the extent expressly set forth in the ZLand
PowerSuite Sales Agreement or other standard sales agreements, provided to
Franchisee for use with its customers, and under the condition that such
standard sales agreements were used in connection with the sale of the products
and services for which Franchisee wishes to exercise this warranty.

37.     CONSTRUCTION AND SEVERABILITY. All references in this Agreement to the
singular shall include the plural where applicable. If any part of this
Agreement for any reason shall be declared invalid, such decision shall not
affect the validity of any remaining portion, which shall remain in full force
and effect. In the event that any material provision of this Agreement shall be
stricken or declared invalid, ZLand shall have the right to terminate this
Agreement.

38.     SCOPE AND MODIFICATION OF AGREEMENT. This Agreement (including
Attachment 1 and any riders hereto) constitutes the entire agreement between the
parties and supersedes all prior and contemporaneous oral or written, agreements
or understandings of the parties. No interpretation, change, termination or
waiver of any of the provisions hereof shall be binding upon ZLand unless in
writing signed by the President or Director of Franchise Licensing for ZLand,
and which is specifically identified as an amendment hereto. No modification,
waiver, termination, rescission, discharge or cancellation of this Agreement
shall affect the right of any party hereto to enforce any claim or right
hereunder, whether or not liquidated, which occurred prior to the date of such
modification, waiver, termination, rescission, discharge or cancellation.


39.     INFLATION ADJUSTMENT. The term "inflation adjustment" shall refer to
changes in the annual average of the Consumer Price Index for All Urban
Consumers, Service Group Only, 1982-1984 = 100, published by the Bureau of Labor
Statistics of the United States Department of Labor (or the highest similar
future index if these figures become unavailable).

40.     GOVERNING LAW. To the extent applicable, procedural and jurisdictional
issues respecting arbitration of disputes under this Agreement shall be governed
by the United States Arbitration Act (9 U.S.C. Section 1 et seq.). To the extent
applicable, any issue involving the ZLand Marks shall be governed by the Lanham
Act (15 U.S.C. Section 1051 et seq.). To the extent applicable, all issues
involving (i) modification of this Agreement and (ii) non-competition covenants
or obligations of either ZLand or Franchisee after termination of this Agreement
shall be governed by the


                                       13


<PAGE>   14
laws of the state in which Franchisee is domiciled. Otherwise, this Agreement
and the totality of the legal relations among the parties hereto shall be
governed by and construed in accordance with the laws of the State of
California.

41      METHOD OF PAYMENTS. Franchisee shall make all payments under this
Agreement in immediately available United States Dollars at ZLand's office
listed above or at such other place and in such other manner as ZLand may
direct, free of all taxes and charges of any nature other than (i) income taxes
levied by the United States Government or any state, municipality or other
subdivision thereof on such payments and (ii) income taxes, or taxes in the
nature of income taxes, including withholding taxes, levied on by any
governmental authority in Austria or any political subdivision thereof by reason
of such payments. If income taxes, or taxes in the nature of income taxes,
levied on by such governmental authority on any such payment are required to be
withheld from such payment or otherwise collected by Franchisee and remitted to
a taxing authority, Franchisee shall withhold and pay to the competent authority
any such taxes or withholdings, and Franchisee's obligation to make such payment
to ZLand shall be reduced by an amount in dollars equivalent to the amount of
tax withheld or collected and remitted to such taxing authority, effective upon
the delivery to ZLand by Franchisee of a receipt or other documentation
evidencing to ZLand's satisfaction that such tax has in fact been so withheld or
collected and remitted. Upon becoming aware that any such governmental authority
proposes to levy or to take any action which would result in increasing income
taxes, or taxes in the nature of income taxes, on any such payment, or that such
a levy has been made or any such action has been taken, Franchisee shall
promptly provide ZLand with a written statement of the facts known to Franchisee
(failure to do so shall not be a material breach of this Agreement).

42      ADVANCE DEPOSIT. If Franchisee defaults in any obligation to make timely
payment of any sums due ZLand under this Agreement three times within any period
of 12 consecutive months, ZLand may require upon not less than 14 days prior
written notice that Franchisee deposit with ZLand an amount equal to the total
of all amounts that became payable from Franchisee to ZLand under this Agreement
during any 30-day period designated by ZLand and occurring within the six months
preceding such notice ("Advance Deposit"). ZLand shall hold the Advance Deposit
in its general funds but shall keep a separate accounting thereof, without
allowance for interest, for a period of six months following the date of
creation of the Advance Deposit, provided that if Franchisee shall default in
any obligation to make timely payment of any sums due ZLand under this Agreement
during such period, ZLand shall hold the Advance Deposit for a period of six
months following the date of Franchisee's latest default. If Franchisee defaults
in its obligations to pay any sums due ZLand under this Agreement while funds
are held as an Advance Deposit, ZLand may withdraw from the Advance Deposit such
sums as are necessary to pay deficiencies created by Franchisee's default.
Franchisee shall be obligated to replace any sums as may be withdrawn by ZLand
within seven days of such withdrawal. Nothing contained in this section 4.08
shall in any way affect the amount or manner of payment of sums due ZLand under
this Agreement during any period in which such Advance Deposit is held. ZLand's
right to withdraw sums from the Advance Deposit do not and will not in any
manner act to cure Franchisee's defaults under this Agreement.

43      EXCHANGE CONTROL. On a timely basis, Franchisee shall make all necessary
applications and secure any and all exchange clearances, currency control
authorizations (including approval, if necessary, of appropriate Canadian bank
authorities (the "Bank")) and other governmental releases and do all other
lawful things necessary from time to time to permit Franchisee to make the
payments required under this Agreement when due, as prescribed herein; provided
however payment due ZLand may be deposited in an escrow or similar account with
a fiduciary in Canada pending the obtaining of required Bank approvals, and
Franchisee shall not be liable for delays in such approvals beyond the control
of Franchisee. ZLand shall have no obligation to commence or continue
performance of this Agreement unless Franchisee has obtained all clearances,
authorizations and releases necessary to permit Franchisee to pay ZLand as
required herein. If any restrictions are imposed under applicable law, upon the
exchange of currencies or transfer of funds by Franchisee to ZLand in accordance
with this Agreement, ZLand shall have the right, upon the delivery of written
notice to Franchisee, to require Franchisee to deposit all sums payable
hereunder and subject to such restriction into an account or repository under
ZLand's control located in Austria. If any such restriction continues for more
than three months, ZLand shall have the right, upon the delivery of written
notice to Franchisee, to terminate this Agreement, whether or not ZLand may have
previously elected to require Franchisee to deposit sums into a controlled
account or repository.

44.     ACKNOWLEDGMENT. Franchisee acknowledges that:


                                       14


<PAGE>   15
        a. The term of this Franchisee is set forth in paragraph 3(b) hereof and
a successor franchise shall only be granted pursuant to strict compliance with
conditions set forth in paragraph 4(a);

        b. Franchisee hereby represents that Franchisee has received a copy of
this Agreement, has read and understands all obligations being undertaken and
has had an opportunity to consult with Franchisee's attorney with respect
thereto at least five business days prior to execution;

        c. ZLand has made no representation as to the future profitability of
the Territory;

        d. Prior to the execution of this Agreement, Franchisee has had ample
opportunity to contact existing franchisees of ZLand and to investigate all
representations made by ZLand relating to the ZLand System;

        e. This Agreement establishes the Territory at the location specified on
page 1 hereof only and that no "exclusive", "protected" or other territorial
rights in the contiguous market area of such Territory is hereby granted or
inferred;

        f. This Agreement supersedes any and all other agreements,
representations, respecting the Territory and contains all the terms,
conditions, and obligations of the parties with respect to the grant of this
Territory;

        g. Neither ZLand nor anyone acting on its behalf has made any
representations, inducement, promises, or agreements, orally or otherwise,
respecting the subject matter of this Territory or Agreement, which is not
embodied herein or set forth in the Uniform Franchise Offering Circular for
Prospective Franchisees; and

        h. This Territory is offered to Franchisee personally and to no other,
and may not be accepted by any other person, partnership or corporation, or
transferred by assignment, will or operation of law.

        IN WITNESS WHEREOF, each of the undersigned has here unto affixed his or
her signature on the day and year in this instrument first above written.

ZLAND, INC.

By:
    -------------------------------           -------------------------------
    John W. Veenstra, President and                                     Date
    Chief Executive Officer


Franchisee (                               )
            -------------------------------

By:
    -------------------------------           -------------------------------

Print Name:
            -------------------------------           -------------------------


                                       15


<PAGE>   16
                                  ATTACHMENT 1

                                    TERRITORY


Your Territory is defined by the Canadian Postal Codes listed below and is a
_______________________ Market Type of Territory.

The Territory consists of _______ territorial areas, each requiring payment of
$30,000. The total Initial Fee due is $ ________________.


                                       16


<PAGE>   1
                                                                    EXHIBI 10.13

                                   ZLAND GMBH
                 BUSINESS PROGRAM FRANCHISE AGREEMENT (GERMANY)



This ZLAND GmbH BUSINESS PROGRAM FRANCHISE AGREEMENT (hereinafter referred to as
the "Agreement") is dated as of ______________, 2000, and is between

                                   ZLand GmbH,

a German corporation whose principal office is located at

                            Rosenheimer Strasse 143 b
                                D - 81671 Munchen
                                     Germany

                     - hereinafter referred to as "ZLand" -

and


                   - hereinafter referred to as "Franchisee" -

                    -------------------------------

                    -------------------------------

                    -------------------------------

whose address for purposes of this Agreement is:

                    -------------------------------

                    -------------------------------

                    -------------------------------


<PAGE>   2
                                      -2-

WHEREAS,

ZLand and its parent company, ZLand.com, Inc., a Delaware corporation, have
devised and continued to develop strategic internet products and services.
ZLand, Inc. is the holder of intellectual property rights in certain valuable
trade names, service marks and trademarks, including, without limitation, the
trade names ZLand.com (TM) and ZLand , proprietary rights in software and
proprietary rights to information relating to methods of doing business.
ZLand.com has developed strategic internet products and services, particularly
the ZLand.com (TM) product line of business applications, business methods,
technical knowledge, commercial ideas, advertising material, marketing
strategies, administrative procedures, business forms, employee training
techniques, which, taken together, provide the basis for the operation of a
proprietary business offering customers the ability to conduct commerce and
other business activities on the internet with minimal investment and low
monthly costs. ZLand.com has expended time, effort and money in developing the
know-how and the method for this ZLand Business which today enjoys remarkable
goodwill in the United States of America. ZLand has the right to authorize the
adoption and use of the ZLand System in Germany and, thus, also in the
Territory.

WHEREAS,

Franchisee intends to adopt and use the ZLand System in the Territory. For this
purpose, Franchisee desires to use the ZLand System in the conduct of the ZLand
Business, including the ZLand Marks, advertising, marketing and sales programs
and techniques. Franchisee is aware of the fact that the foundation of the ZLand
System and the essence of this Agreement is Franchisee's adherence to ZLand's
standards and policies which provide for uniform operation and service of all
ZLand Franchisees through the ZLand System including, but not limited to,
selling only approved products and services; the use of only prescribed or
approved advertising; and strict compliance with established customer service
policies. Franchisee is aware that Franchisee's compliance with the foregoing
standards and policies, set forth herein and in the ZLand Business Manuals, in
conjunction with the ZLand Marks provides the basis for the valuable goodwill of
the ZLand System. Franchisee is furthermore willing to establish and maintain a
close personal working relationship with ZLand in the conduct of Franchisee's
ZLand Business and to perform the obligations contained in this Agreement.


<PAGE>   3
                                      -3-


NOW, THEREFORE, the parties agree as follows:

1.      Definitions

        a)      "BUSINESS MANUALS" shall mean the manual or manuals (including
                the "Confidential Operations Manual" and others regardless of
                title) containing policies and procedures to be adhered to by
                Franchisee in performing under this Agreement. The Business
                Manuals contain detailed information including:

                (1)     required operational procedures;

                (2)     sales methods;

                (3)     book keeping and accounting procedures and required
                        reports;

                (4)     business practices and policies; and

                (5)     other management and advertising policies.

                A copy of the Business Manuals, particularly the Confidential
                Operations Manual, with the presently valid text is attached to
                this Agreement as Exhibit 1.

        b)      "GROSS SALES" means the total Dollar amount of all sales
                (including but not limited to one time, recurring or any other
                types of fees) by Franchisee or any similar business.

        c)      "MUTUAL ADJUSTMENT" means an adjustment to any fee or charge
                specified under this Agreement, arrived at through good faith
                negotiations between the parties, and reflecting a change of
                more than 5 % in the general average living costs (as calculated
                and published from time to time by the Statistisches Bundesamt)
                from the Effective Date of this Agreement, or from the date of
                the last adjustment to the fees and charges.

        d)      "PREMISES" means a business location acceptable to ZLand and
                located in the "Territory", from which Franchisee conducts the
                ZLand Business.

        e)      "TERRITORY" means the territory or territories described in
                Exhibit 2 attached to this Agreement.


<PAGE>   4
                                      -4-



        f)      "ZLAND BUSINESS" means strategic internet products and services
                including the ZLand.com (TM) product line of business
                applications, business methods, technical knowledge, commercial
                ideas, advertising material, marketing strategies,
                administrative procedures, business forms, employee training
                techniques, which, taken together, provide the basis for the
                operation of a proprietary business offering customers the
                ability to conduct commerce and other business activities on the
                internet with minimal investment and low monthly costs.

        g)      "ZLAND MARKS" means the trade names, trademarks and service
                marks, including marks that enjoy trade dress (get-up)
                protection that ZLand designates, from to time, to be part of
                the ZLand System. Copies of the current ZLand Marks are attached
                to this Agreement as Exhibit 3.

        h)      "ZLAND SYSTEM" means an interdependent network composed of
                ZLand, Franchisee, and any other people or companies that ZLand
                has licensed to use any of the ZLand Marks and/or ZLand System.
                ZLand System is a comprehensive marketing and operational system
                prescribed by ZLand to be used in the conduct of the ZLand
                Business, as set forth in this Agreement and the Business
                Manuals, as amended from to time. The ZLand System shall
                include, among other things, the ZLand Marks, advertising,
                marketing and sales programs and techniques, training programs
                and materials, artwork, graphics, lay-outs, slogans, names,
                titles, text and other intellectual property that ZLand makes
                available to Franchisee. ZLand may improve and/or change the
                ZLand System from to time, including but not limited to, adding,
                deleting or modifying elements of the ZLand System, establishing
                categories or classifications of Franchisees and amending the
                Business Manuals for the intended purpose of making the ZLand
                System more effective, efficient, economical or competitive
                and/or better serving the public.

2.      Franchise Grant and Term

        a)      Basic Grant

                ZLand grants to Franchisee, for the term stated in this
                Agreement, the right, license and privilege to operate as a
                ZLand Franchisee, which includes the following rights, licenses
                and privileges:


<PAGE>   5
                                      -5-


                (i)     to adopt and use the ZLand System in the Territory in
                        connection with the sale of those products and in
                        connection with those services which have been
                        designated by ZLand;

                (ii)    to advertise to the public that Franchisee is a
                        Franchisee of ZLand;

                (iii)   to operate the Territory under the ZLand System from the
                        premises.

                ZLand shall not operate, nor authorize any other ZLand
                franchisee to operate, at premises physically situated within
                the Territory.

                ZLand shall not actively sell, nor authorize any other ZLand
                franchisee to actively sell, to accounts physically situated
                within the Territory. ZLand and other ZLand franchisees shall,
                however, be able to sell to accounts located within the
                Territory, if, and inasfar as ZLand respectively other ZLand
                franchisees are not actively selling to such accounts.

                Franchisee shall not operate from any premises other than the
                premises that have been approved by ZLand in writing.

                Franchisee has received international disclosure documentation
                from ZLand describing the franchise and ZLand System, and has
                conducted its own review of the feasibility of the franchise in
                the Territory.

                Franchisee acknowledges its understanding of ZLand's basic
                business policy that ZLand will grant franchises only to those
                individuals who will work full time (or hire an acceptable full
                time manager) in the operation of their franchised ZLand
                Business. Thus, Franchisee shall either by herself/himself work
                full time or hire an acceptable full time manager in the
                operation of their franchised ZLand Business.

        b)      Term

                The term of this Agreement shall begin on the Commencement Date.
                The Commencement Date will be the date when Franchisee
                satisfactorily completes the initial training session referred
                to in Paragraph 6 of this Agreement. Furthermore, both parties
                must have signed this Agreement.


<PAGE>   6
                                      -6-


                This Agreement shall continue for 5 years unless terminated
                prior thereto by either party pursuant to the provisions hereof.

3.      ZLand Marks

        a)      Grant of Trademark License

                ZLand hereby grants to Franchisee the right during the term
                hereof to use and display the ZLand Marks in accordance with the
                provisions contained herein and in the Confidential Operations
                Manual, solely in connection with the operation of the
                franchised business. Franchisee shall not use or display the
                ZLand Marks in connection with the performance of any other
                service or the conduct of any activity outside the scope of the
                franchised business.

                Franchisee acknowledges that ZLand prescribes minimum standards
                respecting the nature and quality of the goods and services used
                by Franchisee in connection with which the ZLand Marks are used.
                Franchisee agrees that as between ZLand and Franchisee, the
                ZLand Marks are the exclusive property of ZLand. Franchisee now
                asserts no claim and will hereafter assert no claim to any
                goodwill, reputation or ownership thereof by virtue of
                Franchisee's franchised or licensed use thereof or otherwise. It
                is expressly understood and agreed that ownership and title of
                the ZLand Marks and ZLand's manuals, bulletins, instruction
                sheets, forms, methods of operation and goodwill are and, as
                between ZLand and Franchisee, shall remain vested solely in
                ZLand, and the use thereof is only co-extensive with the term of
                this Agreement.

                Franchisee acknowledges that the material and information now
                and hereafter provided and/or revealed to Franchisee pursuant to
                this Agreement (including in particular, but without limitation,
                the contents of the Confidential Operations Manual) are
                confidential trade secrets of ZLand and are revealed in
                confidence, and Franchisee expressly agrees to keep and respect
                the confidences so reposed, both during the term of this
                Agreement and thereafter inasfar and as long as the material and
                information will not become part of the public domain for which
                Franchisee will bear the burden of proof.


<PAGE>   7
                                      -7-


        b)      Use of other trademarks

                Franchisee shall not use or display or permit the use or display
                of trademarks, trade names, service marks, insignias or logo
                types other than the ZLand Marks that have been approved for use
                by ZLand in writing

                (i)     in any advertisement that contains the words "ZLand" or
                        any other ZLand Marks,

                (ii)    in or on any Premises or place of business of Franchisee
                        in any manner that is reasonably visible from outside
                        such Premises or place of business,

                (iii)   in any computer system used at any Premises or place of
                        business of Franchisee,

                (iv)    in answering telephones at the Premises or otherwise in
                        connection with the Franchise Business,

                except as otherwise expressly permitted herein or in the
                Confidential Operations Manual.

        c)      Infringement Claims and Defense of ZLand Marks

                If Franchisee receives notice or otherwise becomes aware of any
                claim, suit or demand against it by any party other than ZLand
                on account of any alleged infringement, unfair competition or
                similar matter arising from its use of any of the ZLand Marks in
                accordance with the terms of this Agreement, Franchisee shall
                promptly notify ZLand of any such claim, suit or demand.
                Franchisee shall have no power, right or authority to settle or
                compromise any such claim, suit or demand by a third party
                without the prior written consent of ZLand.

                ZLand is obligated to protect and defend the integrity of the
                ZLand Marks, including the right of Franchisee to conduct the
                Franchise Business under the ZLand marks. In its sole
                discretion, ZLand shall determine whether to defend, compromise
                or settle any such claim, suit or demand at ZLand's cost and
                expense. Franchisee agrees to cooperate fully in such matter, at
                no cost or ex-

<PAGE>   8
                                      -8-


                pense to Franchisee, except if the claim, suit or demand arises
                as a result of action or inaction or default of Franchisee.

                ZLand shall have the sole discretion to decide whether any
                action will be undertaken against any third party using any
                trademark similar to any of the ZLand Marks.

4.      Location of Premises, Disclaimer

        ZLand does not provide assistance in actual site selection for Premises.
        However, ZLand reserves the right to approve any site where ZLand
        Business is conducted. Franchisee acknowledges and agrees that ZLand's
        approval of the Premises and any other of Franchisee's ZLand Business
        locations

        (i)     is no more than confirmation that the location meets ZLand's own
                minimum criteria,

        (ii)    does not constitute a representation that the ZLand Business
                will be profitable and

        (iii)   does not impose any liability or obligation on ZLand.

5.      Successor Franchise

        a)      Successor Franchise for a further two-year-period

                Franchisee shall have the right to a successor franchise for the
                Territory as described in this Agreement for a further
                two-year-period provided Franchisee meets all the requirements
                set forth in this Section below. Franchisee understands and
                acknowledges that any such successor franchise shall be on the
                then-current terms set forth in the then-current standard ZLand
                Franchise Agreement, which may be substantially different from
                the terms contained herein. Franchisee must give written notice
                that it wishes to apply for a successor ZLand Franchise not less
                than 6 months, but not more than 12 months, prior of the
                expiration of this Agreement.


<PAGE>   9
                                      -9-


               A successor franchise for a further two-year-period shall be
               granted to Franchisee if Franchisee meets all of the conditions
               and requirements set forth below:

                (i)     bring the Premises and Territory and Franchisee's
                        operation into full compliance with this Agreement and
                        the specifications and standards then applicable for new
                        ZLand franchisees and present evidence satisfactory to
                        ZLand thereof;

                (ii)    satisfy all monetary obligations owed to ZLand;

                (iii)   execute a mutual release with ZLand as to all claims,
                        liabilities and/or obligations, of any nature
                        whatsoever, however arising, known or unknown, relating
                        to the Territory or any other franchise territory or
                        contract with ZLand;

                (iv)    comply with ZLand's then-current qualification and
                        training requirements for which Franchisee shall be
                        responsible for all retraining costs, travel, meals,
                        lodging and other expenses of Franchisee's personnel;
                        and

                (v)     upon approval of Franchisee's application for successor
                        franchise, sign the then-current ZLand Franchise
                        Agreement.

        b)      Successor Franchise for a further five-year-period

                If Franchisee has exercised the option listed under Paragraph 5
                a) of this Agreement and if Franchisee and ZLand are doing
                business under the successor franchise for the further
                two-year-period as listed under Paragraph 5 a) of this
                Agreement, Franchisee shall furthermore have the right to a
                further successor franchise for the Territory as described in
                this Agreement for another five-year-period provided Franchisee
                meets all the requirements set forth in this Section below.
                Franchisee understands and acknowledges that any such successor
                franchise for a further five-year-period shall be on the
                then-current terms set forth in the then-current standard ZLand
                franchise agreement, which may be substantially different from
                the terms contained herein. Franchisee must give written notice
                that it wishes to apply for a successor ZLand franchise not less
                than 6 months, but not more than 12 months, prior to the
                expiration of the preceding two-year franchise agreement.


<PAGE>   10
                                      -10-


               A successor franchise for a further five-year-period - following
               the preceding successor franchise for a further two-year-period -
               shall be granted to Franchisee if Franchisee meets all of the
               conditions and requirements set forth below:

                (i)     pay a fee equal to 25 % of the then-current Franchise
                        Fee or U.S. $ 7,500, whichever is greater, along with
                        the notice and application for the successor franchise.
                        In the event that the successor franchise is not
                        granted, this fee will be returned, less any costs
                        associated with processing the application;

                (ii)    bring the Premises and Territory and Franchisee's
                        operation into full compliance with this Agreement and
                        the specifications and standards then applicable for new
                        ZLand franchisees and present evidence satisfactory to
                        ZLand thereof;

                (iii)   satisfy all monetary obligations owed to ZLand;

                (iv)    execute a mutual release with ZLand as to all claims,
                        liabilities and/or obligations, of any nature
                        whatsoever, however arising, known or unknown, relating
                        to the Territory or any other franchise territory or
                        contract with ZLand;

                (v)     comply with ZLand's then-current qualification and
                        training requirements for which Franchisee shall be
                        responsible for all retraining costs, travel, meals,
                        lodging and other expenses of Franchisee's personnel;
                        and

                (vi)    upon approval of Franchisee's application for a further
                        five-year successor franchise, following a preceding
                        two-year franchise, sign the then-current ZLand
                        Franchise Agreement.

6.      Initial Training Session

        Franchisee shall satisfactorily complete an initial training session
        before the beginning of the term of this Agreement and before the start
        of the operation of the Territory. Franchisee shall not begin operation
        until satisfactory completion of the initial training session.


<PAGE>   11
                                      -11-


7.      General Services of ZLand

        ZLand shall advise and consult with Franchisee periodically in
        connection with the operation of the Territory and also, upon
        Franchisee's request, at other reasonable times. ZLand shall communicate
        to Franchisee its know-how, new developments, techniques and
        improvements in areas of sales, product development and services that
        are pertinent to the operation of a Territory using the ZLand System.
        The communications shall be accomplished via online, telephonic or
        face-to-face discussions, online reports, seminars or mailings, and
        training sessions. ZLand shall also make available to Franchisee all
        additional services, facilities, rights and privileges relating to the
        operation of the Territory, which ZLand makes generally available, from
        time to time, to all its franchisees operating Territories.

8.      Customer Billing Services of ZLand

        ZLand provides a centralized billing service. The participation in
        ZLand's centralized billing service is optional for Franchisee. If
        Franchisee decides to participate in ZLand's centralized customer
        billing service, the products and services offered or otherwise provided
        by Franchisee will be billed in the name of Franchisee. In administering
        this optional centralized billing service, ZLand will respect
        Franchisee's individual pricing policies; Franchisee is free in
        determine the price of any products sold by Franchisee or of any
        services rendered by Franchisee.

9.      Sales outside of Franchisee's Territory

        Franchisee shall not actively sell to any accounts physically located
        outside of the Territory to which this Agreement refers.

10.     Sales and Service of Major Accounts

        Franchisee shall not actively sell to Major accounts, notwithstanding
        whether such Major accounts are located inside or outside of
        Franchisee's Territory. Major accounts are defined as accounts in which
        the customer employs more than 500 employees. Due to the nature of these
        accounts, Franchisee must apply to ZLand to get authorization to
        actively sell and service to such an account in order to ensure that
        quality services are provided to such account.


<PAGE>   12
                                      -12-



        Presently, the accounts located in Franchisee's Territory listed in
        Exhibit 4 to this Agreement are Major accounts in the sense of this
        Paragraph 10 of the Agreement. In order to proceed with the active sales
        or services to such an account, Franchisee must submit a marketing plan,
        the format of which is detailed in the Business Manuals, which will set
        forth the terms and conditions under which Franchisee propose to provide
        customer with service. ZLand will review the marketing plan and
        determine whether to approve, modify or disapprove it. ZLand will make
        its determination based on the quality of service Franchisee can
        reasonably provide the customer, the effect such services would have on
        the franchise channel, and the history of Franchisee's previously
        submitted plans. In the event that ZLand do not approve Franchisee's
        marketing plan and Franchisee wish to contest such a decision, the
        matter will be brought before the Franchise Advisory Board for final
        determination.

11.     Business Manuals

        Franchisee shall use a standard chart of accounts as provided in the
        Business Manuals. ZLand shall provide Franchisee with the Business
        Manuals prepared by ZLand for use by franchisees of ZLand territories
        similar to the Territory. Such manuals may be provided via hard copies
        or on-line files, at ZLand's discretion. Franchisee agrees to promptly
        adopt and use exclusively the practices, methods and policies contained
        in the Business Manuals, now and as they may be modified by ZLand from
        time to time. Franchisee acknowledges that ZLand is the owner of all
        proprietary rights in and to the ZLand System and that information
        revealed in the Business Manuals, in their entirety, constitutes
        confidential trade secrets. Without the prior written consent of ZLand,
        Franchisee shall not disclose the contents of the Business Manuals to
        any person, except employees of Franchisee, who have signed a
        nondisclosure agreement regarding such information, for purposes related
        solely to the operation of the Territory, nor shall Franchisee reprint
        or reproduce the manuals in whole or in part for any purpose except in
        connection with instruction of employees in the operation of the
        Territory. Such manuals, as modified by ZLand from time to time, and the
        policies contained therein, are incorporated in this Agreement by
        reference.

12.     Improvements

        Any improvements to the ZLand System or the ZLand products or services
        conceived, developed or acquired by Franchisee shall be promptly
        disclosed in writing to ZLand,

<PAGE>   13
                                      -13-



        and Franchisee agrees to immediately thereon assign, and hereby does
        assign, its entire right, title, and interest in, to, and under such
        improvements including, without limitation, all intellectual property
        rights therein, to ZLand. Franchisee shall not implement or use any such
        improvements unless and until authorized to do so in writing by ZLand.
        Additionally, until such authorization to implement and use is given by
        ZLand Franchisee shall maintain the Improvements in strict confidence.
        Franchisee shall be entitled to adequate compensation in return for any
        assignment of improvements under this Paragraph 12.

13.     Advertising

        Franchisee shall use only advertising and promotional materials and
        programs provided by ZLand or approved in advance, in writing, by ZLand.
        All such materials must be submitted to ZLand at least two weeks prior
        to their intended publication or use. The approval by ZLand of
        Franchisee's advertising and promotional material or the providing of
        such material by ZLand to Franchisee shall not, directly or indirectly,
        require ZLand to pay for such advertising or promotion.

        For local and regional advertising, Franchisee shall expend a minimum of
        U.S. $ 2,500, subject to Mutual Adjustment, each month on local
        advertising during their first year of operation of the Territory. For
        each annual period thereafter, Franchisee shall spend each month at
        least the greater of (i) 5 % of Franchisee's monthly Gross Sales or (ii)
        U.S. $ 1,000, subject to Mutual Adjustment. Amounts paid out in excess
        of the minimum requirement in one month may be applied to the subsequent
        month's minimum requirement. Franchisee shall submit quarterly reports
        on the expenditure of such funds although the funds must be expended as
        required monthly. ZLand may in the future institute a Regional Marketing
        Coop. Until such Regional Marketing Coop is instituted, Franchisee's
        expenditures of a regional nature shall be counted against their local
        advertising requirements.

        ZLand may in the future institute a national advertising, publicity and
        marketing fund (the "National Marketing Fund") for such advertising,
        advertising-related, marketing and/or public relations program, services
        and/or materials as ZLand, in its sole discretion, deem necessary or
        appropriate. When instituted, the National Marketing Fund may be
        combined with any marketing fund otherwise established for ZLand
        franchisees and the funds merged for use in accordance with this
        Agreement. ZLand shall have the right to use funds for regional
        advertising if, in its sole discretion, ZLand de-

<PAGE>   14
                                      -14-


        termines that such funds will be more effectively used in this manner.
        Any funds so diverted to regional advertising shall be diverted to
        regional advertising in the region from which they were received. For
        national advertising, Franchisee shall contribute each month the greater
        of (i) 1 % of Gross Sales or (ii) U.S. $ 500, subject to Mutual
        Adjustment. Until such time as ZLand institutes a National Marketing
        Fund, in addition to and under the same terms as the amounts required by
        the second subparagraph of this paragraph 13 above, Franchisee shall be
        required to spend each month on local advertising the greater of (i) 1 %
        of Gross Sales or (ii) U.S. $ 500, subject to Mutual Adjustment. By the
        15th day of each calendar quarter, Franchisee shall submit reports on
        the monthly expenditure of such funds during the prior three months.

        All advertising under this Paragraph 13 will not affect Franchisee's
        individual pricing policy and will comply with applicable provisions of
        the German laws regarding advertising and pricing.

14.     Training

        Franchisee acknowledges the importance of uniform quality of business
        operations among all territories in the ZLand System and agrees to
        enroll Franchisee (or the general manager), Franchisee's sales staff,
        and Franchisee's production staff, present and future, in ZLand "Basic
        Training", which consists of the basic training required to establish
        such persons as qualified for their respective positions. ZLand shall
        make available to Franchisee the services of its training staff for
        Basic Training at no charge for the first year Franchisee operates the
        Territory. ZLand shall bear the cost of maintaining the training center,
        including the overhead costs of training, staff salaries, and training
        materials and agrees to provide to Franchisee both basic and advanced
        instruction for the operation of a ZLand System territory. Franchisee
        shall pay all traveling, living, compensation or other expenses incurred
        by Franchisee and Franchisee's employees in connection with attendance
        to such training.

15.     Performance Standard

        Every six months, beginning 12 months after the Commencement Date, ZLand
        will compare (i) Franchisee's Gross Sales with (ii) the then-current
        average Gross Sales of other franchisees who have a substantially
        similar territory as to market ("Market Type Territory"). Such
        then-current average Gross Sales of such Market Type Territory will be
        the "Applicable Standard", and this will be updated every six months. If
        Franchi-

<PAGE>   15
                                      -15-


        see's Gross Sales do not equal at least 50 % of the Applicable Standard
        at the end of any six months period, Franchisee shall be notified that
        it has not met the Applicable Standard and it shall have six months in
        which to correct the situation and meet the next Applicable Standard as
        determined six months later. If Franchisee does not meet the next
        Applicable Standard, ZLand may terminate this Agreement for
        nonperformance.

16.     Payments

        a)      Initial Fee

                Franchisee shall pay to ZLand for the initial grant of this
                Territory and Agreement an Initial Fee of U.S. $ 30,000 for each
                Territory, as specified in Exhibit 2 to this Agreement. The
                Initial Fee shall become due 14 days after the signing of this
                Agreement by both parties. The duty of Franchisee to pay the
                Initial Fee shall laps in case Franchisee, or Franchisee's
                designated general manager, has not successfully completed
                ZLand's Basic Training. In such case, Franchisee shall be
                refunded the Initial Fee minus ZLand's costs for such training,
                and this Agreement will be terminated by ZLand with no further
                obligation by either party.

        b)      Royalties

                In addition, Franchisee shall pay ZLand monthly royalties in the
                amount of ___ % of Franchisee's Gross Sales (excluding VAT).
                Royalties shall be paid on or before the ___ day of each month
                and shall be based upon sales of the preceding calendar month.
                The payment of royalties shall be accompanied by Franchisee's
                statement of his Gross Sales during the aforesaid calendar
                month.

17.     Reports

        By the close of business every Friday, Franchisee shall
        coordinate/replicate those databases described in the Business Manuals
        with the ZLand System master databases, in the manner specified by ZLand
        in the Business Manuals. Franchisee shall submit the reports relating to
        the above databases specified by ZLand in the Business Manuals. On or
        before the 15th day of the month following the quarter end, Franchisee
        shall submit, in such form as ZLand shall reasonably require from time
        to time and as de-


<PAGE>   16
                                      -16-



        scribed in the Business Manuals, the financial reports showing the
        income and expenses of the Territory. Franchisee shall keep and preserve
        full and complete records of Gross Sales for at least three years in a
        manner and form satisfactory to ZLand and shall also deliver such
        additional financial, operating and other information and reports as
        ZLand may reasonably request on the forms and in the manner described by
        ZLand. Franchisee further agrees to submit within 90 days following the
        close of each fiscal year of the Territory operation, a profit and loss
        statement covering operations during such fiscal year and a balance
        sheet taken as of the close of such fiscal year, all prepared in
        accordance with generally accepted accounting principles and ZLand
        requirements as described in the Business Manuals. If ZLand shall
        request certification, a public accountant shall certify the profit and
        loss statement and the balance sheet, if any, and consult with ZLand
        concerning such statement and balance sheet. The original of each such
        report required by this Paragraph 17 shall be mailed to ZLand at the
        address indicated in Paragraph 31 herein.

        ZLand shall have the right, at its expense, to inspect and/or audit
        Franchisee's accounts, books, database data, records and tax returns at
        all times to ensure that Franchisee is complying with the terms of this
        Agreement. Franchisee shall have the right, at its expense and at any
        time, to inspect or cause to be inspected any and all records of their
        Territory, which are stored on-line at ZLand's, if ZLand provides
        customer billing service for Franchisee. In such case, Franchisee shall
        also have the right, at its expense and at any time during business
        hours, to inspect and audit, or cause to be inspected and audited,
        accounting and sales records which relate to the operation of their
        Territory.

        If such inspection of ZLand discloses that Gross Sales actually exceeded
        the amount reported by Franchisee as Gross Sales by an amount equal to 5
        % or more of Gross Sales originally reported to ZLand, Franchisee shall
        bear the cost of such inspection and audit. If such inspection of
        Franchisee discloses that Gross Profits actually exceeded the amount
        reported by ZLand to Franchisee by an amount equal to 5 % or more of
        Gross Profits originally reported to Franchisee, ZLand shall bear the
        cost of such inspection and audit.

18.     Restrictions

        During the term of this Agreement, Franchisee shall not enter into
        competition with ZLand.


<PAGE>   17
                                      -17-



        Unless such information is publicly available, Franchisee shall not
        disclose or reveal any portion of the ZLand System to a non-Franchisee
        other than to Franchisee's employees as an incident of their training.


19.     Compliance with Entire System

        Franchisee acknowledges that every component of the ZLand System is
        important to ZLand and to the operation of the Territory as a ZLand
        franchise, including a designated product list, uniformity of service,
        sales methods, and quality of service.

        ZLand shall have the right to inspect the Territory at all reasonable
        times to ensure that Franchisee's operation thereof is in compliance
        with the standards and policies of the ZLand System.

        Franchisee shall comply with the entire ZLand System, including, but not
        limited to, the following:

        a)      operate the Territory in a professional manner; comply with all
                business policies, practices and procedures established by
                ZLand; sell only the products and services now and hereafter
                designated by ZLand; and maintain the quality of service in
                compliance with designated standards as may be prescribed from
                time to time by ZLand;

        b)      purchase computer hardware and software in accordance with the
                equipment specifications designated by ZLand, and, promptly
                after notice from ZLand that the Territory needs such equipment,
                cause the installation thereof;

        c)      operate the Territory from the Premises, which must conform to
                site requirements contained in the Business Manuals; and

        d)      have an answer on Franchisee's ZLand Business telephone lines
                during all hours, business or non-business hours, as described
                in the Business Manuals.


<PAGE>   18
                                      -18-


20.     Best Efforts

        Franchisee shall diligently and fully exploit the rights granted in this
        Agreement by personally devoting full time and best efforts. In the
        event that Franchisee hires a general manager to operate the Territory
        or more than one individual, a corporation, or a partnership has
        executed this Agreement as Franchisee, then such general manager shall
        personally devote full time and best efforts to the operation of the
        Territory. Franchisee shall keep from conflicting enterprises or any
        other activities that would be detrimental to or interfere with the
        business of the Territory.

21.     Franchise Owners Associations

        ZLand Franchisees may establish one ore more associations and/or
        sub-associations of ZLand franchisees, to be known collectively as the
        ZLand Franchise Owners Association ("ZFOA"). ZFOA may adopt its own
        rules, regulations and procedures, provided they do not conflict with
        any provision of this Agreement.

22.     Interference with Employment Relations of Others

        During the term of this Agreement, Franchisee shall not employ or seek
        to employ any person who is at the time employed by ZLand, any of its
        subsidiaries, or by any person who is at the time operating a ZLand
        franchise or otherwise induce, directly or indirectly, such person to
        leave such employment. This Paragraph 22 shall not be violated if such
        person has left the employment of any of the foregoing parties for a
        period in excess of six months.

23.     Assignment

        Franchisee shall not assign or otherwise transfer in whole or in part
        (whether voluntarily or by operation of law) directly, indirectly, or
        contingently Franchisee's interest in this Agreement without the prior
        written consent of ZLand, which consent shall not be withheld
        unreasonably. In the event that ZLand grants such written consent, any
        such assignment or transfer shall comply with the terms set forth below
        in this Paragraph 20 and shall require payment to ZLand of a transfer
        fee sufficient to cover ZLand's cost incurred in researching the
        transfer effect on its interests. The transferee shall be responsible
        for running the ZLand Business in accordance with this Agreement and
        other applicable ZLand specifications, such as having the appropriate
        train-


<PAGE>   19
                                      -19-



        ing for its personnel, at transferee's own cost. In no event will a
        transfer to a competitor of ZLand be approved.

        a)      Death or Permanent Incapacity of Franchisee

                Upon the death or permanent incapacity of Franchisee, the
                interest of Franchisee in this Territory may be assigned either
                pursuant to the terms of Sub-Paragraph b) herein or to one or
                more of the following persons: Franchisee's spouse, heirs, or
                nearest relatives by blood or marriage, subject to the following
                conditions:

                (i)     such person shall meet the then-current requirements and
                        pass the then-current testing and interviewing process
                        for new franchise applicants, and

                (ii)    such person shall also execute an agreement by which the
                        person personally assumes full and unconditional
                        liability for and agrees to perform all the terms and
                        conditions of this Agreement to the same extent as the
                        original Franchisee.

                If such person cannot meet the above conditions, ZLand shall
                have the option to operate and/or manage the Territory on behalf
                of Franchisee or of Franchisee's estate until the diseased or
                incapacitated Franchisee's interest is transferred to another
                party acceptable to ZLand in accordance with the terms and
                conditions of this Agreement. However, in no event shall ZLand
                operate and manage the Territory for a period in excess of 12
                full calendar months without the consent of Franchisee or
                Franchisee's estate. In the event that ZLand so operates and/or
                manages the Territory, ZLand shall make a complete account to
                and return the net income from such operation to the Franchisee
                or to the Franchisee's estate, less a reasonable management fee
                and expenses. If the disposition of the Territory to a party
                acceptable to ZLand has not taken place within 12 months from
                the date that ZLand has commenced the operation or management of
                the Territory on behalf of the diseased or incapacitated
                Franchisee, then ZLand shall have the option to purchase the
                Territory at fair market value for cash or its common stock at
                its option.


<PAGE>   20
                                      -20-



        b)      Other Assignment

                In addition to any assignments or contingent assignments
                contemplated by the terms of Sub-Paragraph a) of this Paragraph
                23, Franchisee shall not sell, transfer or assign this Territory
                or Agreement to any person or persons without ZLand's prior
                written consent. Such consent shall not be unreasonably
                withheld. In the event that any transfer under this Section is
                made to an existing ZLand franchisee, the transfer fee shall be
                waived. In determining whether to grant or withhold such
                consent, ZLand shall consider for each prospective transferee,
                by way of illustration, the following:

                (i)     work experience and attitude,

                (ii)    financial background,

                (iii)   character

                (iv)    ability to personally devote full time and best efforts
                        to managing the Territory,

                (v)     residence in the locality of the Territory,

                (vi)    equity interest in the Territory,

                (vii)   conflicting interests,

                (viii)  willingness to sign the then-current Agreement, and

                (ix)    such other criteria and conditions as ZLand shall then
                        apply in the case of an application for a new franchise
                        to operate a ZLand franchise.

                ZLand's consent shall also be conditioned upon each transferee's
                execution of an agreement by which transferee personally assumes
                full and unconditional liability for and agrees to perform from
                the date of such transfer all obligations, covenants and
                agreements contained in this Agreement to the same extent as if
                transferee had been an original party to this Agreement.
                Franchisee-transferor shall continue to remain personally liable
                for all affirmative obligations, covenants and agreements
                contained herein for the full term of this Agreement.

        c)      First Option to Purchase

                At least 20 days prior to the proposed effective date,
                Franchisee or Franchisee's representative shall give ZLand
                written notice of intent to sell or otherwise transfer this
                Territory or Agreement pursuant to Sub-Paragraph b) of this
                Paragraph 23. The notice shall set forth the name and address of
                the proposed pur-


<PAGE>   21
                                      -21-


                chaser and all the terms and conditions of any offer. ZLand
                shall have the first option to purchase the Territory by giving
                written notice to Franchisee of its intention to purchase on the
                same terms as the offer within ten days following ZLand's
                receipt of such notice. However, if ZLand fails to exercise its
                option and the Territory is not subsequently sold to the
                proposed purchaser for any reason, ZLand shall continue to have,
                upon the same conditions, a first option to purchase the
                Territory upon the terms and conditions of any subsequent offer.

24.     Franchisee not an Agent of ZLand

        It is expressly agreed that the relationship between ZLand and
        Franchisee (an independently owned and operated business) shall be a
        relationship of franchisor and franchisee. Franchisee shall have no
        authority, express or implied, to act as agent of ZLand or any of its
        affiliates for any purpose. Franchisee is an independent contractor.
        Further, Franchisee and ZLand are not partners, associates, or joint
        employers in any way. ZLand shall not be construed to be jointly liable
        for any acts or omissions of Franchisee under any circumstances. All
        employees or agents hired or engaged by or working for Franchisee shall
        be only the employees or agents of Franchisee and shall not for any
        purpose be deemed employees or agents of ZLand nor subject to ZLand's
        control.

25.     Insurance

        Franchisee shall, at all times during the term of this Agreement
        maintain insurance to protect ZLand, related companies ("verbundene
        Unternehmen" as defined by Sections 15 ff. of the German Stock
        Corporation Act) inasfar as these related companies form part of the
        ZLand System and their successors in law from the claims, losses and
        liabilities for which Franchisee is obligated to protect, defend, hold
        harmless, and indemnify ZLand and its successors pursuant to this
        Agreement including, but not limited to,

        (i)     claims for damages because of bodily injury of any person which
                arises out of any act or omission by Franchisee, Franchisee's
                employees or agents;

        (ii)    claims for damages because of injury to or destruction of
                tangible property, including loss of use resulting therefrom,
                which arise out of any act or omission of Franchisee,
                Franchisee's employees or agents; and


<PAGE>   22
                                      -22-



        (iii)   product liability claims arising out of Franchisee's
                manufacture, marketing, use, distribution or sale of any
                products or services.

        The insurance maintained by Franchisee shall include a general liability
        insurance policy in an amount of at least U.S. $ 1,000,000 or in such
        greater amounts as ZLand may from time to time reasonably require. Such
        policies shall name ZLand as an additional insured. Such policies shall
        provide that the same may not be canceled or modified without 30 days
        prior notice to ZLand. Each time any such policy is issued or renewed,
        Franchisee shall furnish ZLand with a certificate of insurance showing
        ZLand as an additional insured and indicating that such policy may not
        be canceled or modified without 30 days prior notice to ZLand. In
        addition, if requested by ZLand, Franchisee shall furnish ZLand with a
        complete copy of each such policy.

        ZLand shall, for the duration of this Agreement, maintain a general
        business liability insurance policy in the amount of at least U.S. $
        1,000,000 or in a greater amount as ZLand may from time to time consider
        necessary. This Paragraph 25 shall neither affect ZLand's liability for
        fault nor any product liability of ZLand.

26.     Termination by Franchisee

        Franchisee may terminate this Agreement for cause after first notifying
        ZLand and requesting that ZLand cure the default. If the default remains
        uncured after 30 days, Franchisee may terminate this Agreement.

27.     Termination by ZLand

        ZLand may terminate this Agreement for cause after first notifying
        Franchisee in writing and requesting that Franchisee cure the default.
        If the default remains uncured after 30 days, ZLand may terminate this
        Agreement. Good cause for termination is given

        (i)     if Franchisee defaults in payment of royalties or other fees
                stipulated in this Agreement, or

        (ii)    if Franchisee fails to submit the records provided herein after
                notification thereof;


<PAGE>   23
                                      -23-


        (iii)   if Franchisee ceases the active conduct of its business;

        (iv)    if Franchisee fails to maintain the standards as set forth in
                this Agreement and in the Business Manuals.

        Repeating non-compliance with the terms and conditions of this Agreement
        may also constitute a reason to terminate without notice even though the
        individual case of non-compliance is a minor one.

28.     Effect of Termination by ZLand

        Upon termination or expiration of this Agreement, Franchisee shall
        forthwith return to ZLand any copies of the Business Manuals in
        Franchisee's possession, together with all other material containing
        trade secrets, operating instructions or business practices; discontinue
        the use of the ZLand System and its associated trade names, service
        marks and trademarks or the use of any and all signs, printed or online
        advertising bearing the name and marks, or any reference to them; not
        disclose, reveal or publish all or any portion of the ZLand System; and
        Franchisee shall not thereafter use any trade name, service mark or
        trademark similar to or likely to be confused with those of ZLand.

29.     Effect of Waivers

        No waiver by ZLand or any breach or a series of breaches of this
        Agreement shall constitute a waiver of any subsequent breach or waiver
        of the terms of this Agreement.

30.     No Scientology Church Affiliation

        Neither ZLand nor any of its Directors are working with the methods of
        L. Ron Hubbard, nor are ZLand or any of its Directors a member of the
        WISE Organization.

31.     Notices

        Any notice hereunder shall be in writing and shall be delivered by
        telefax or by German certified or registered mail, with postage prepaid,
        addressed to Franchisee at the Premises or to ZLand at Rosenheimer
        Strasse 143 b, D-81671 Munchen, Germany. Either party, by a similar
        written notice, may change the address to which notices shall


<PAGE>   24
                                      -24-


        be sent, provided, however, that the address is within the Federal
        Republic of Germany.

32.     Dispute Resolution

        a)      Both parties agree to resolve any and all claims, disputes and
                disagreements in the following manner:

                (i)     First, the matter will be discussed in a face-to-face
                        meeting between the parties. This meeting will be held
                        at a location reasonably convenient to Franchisee and
                        within 30 days after either party gives written notice
                        to the other proposing such a meeting.

                (ii)    If the matter is not successfully resolved, it will be
                        resolved by submission for binding arbitration in
                        Munchen, Germany before the International Chamber of
                        Commerce in accordance with the arbitration rules set
                        out in the German Code of Civil Procedure. The fees and
                        expenses of the arbitrator(s) and/or arbitration
                        organization shall be paid by the ultimately
                        unsuccessful party or in such other manner as the
                        tribunal may decide. In each case, the parties to the
                        arbitration will execute appropriate confidentiality
                        agreements, excepting only such public disclosures and
                        filings required by law. Each participant must submit or
                        file any claim that would constitute a compulsory
                        counterclaim within the same proceeding as the claim to
                        which it relates. Any such claim that is not submitted
                        or filed in such proceeding will be forever barred.

                (iii)   Each party knowingly waives all rights to trial by an
                        ordinary court, understanding that arbitration may be
                        less formal than a court trial, may use different rules
                        of procedure and evidence and that appeal is generally
                        less available, still strongly preferring arbitration to
                        resolve any disputes, except as provided in Subsection
                        (iv) above. Each party also waives all rights to any
                        claims for (whether by claim, counter-claim, offset, way
                        of defense or otherwise), punitive, mental distress,
                        incidental, consequential, special, lost income and/or
                        profits and/or similar damages under any theory
                        whatsoever, both parties agreeing that such claims are
                        inherently speculative and subject to abuse.


<PAGE>   25
                                      -25-


                (iv)    If either party institutes any action against the other
                        party to secure or protect their rights under the terms
                        of this Agreement, in addition to any judgment entered
                        in its favor, that party shall be entitled to recover
                        such reasonable attorneys' fees as may be allowed by the
                        arbitrator together with arbitration costs and expenses
                        of such action.

        b)      The aforementioned regulations in this paragraph 32 (a) do not
                exclude the possibility of either party to safeguard any of
                their claims against the other party by means of an attachment
                proceeding with an ordinary court or to enforce claims for
                injunctive relief and abatement by means of preliminary
                injunction proceedings with an ordinary court pursuant to
                Sections 916 ff. of the German Rules of Civil Procedure (ZPO).

33.     Indemnification

        a)      If ZLand is subject to any claim, demand or penalty or becomes a
                party to any suit or other judicial or administrative proceeding
                by reason of any claimed act or omission by Franchisee,
                Franchisee's employees or agents, or by reason of any act
                occurring on the Premises, Franchisee shall indemnify and hold
                ZLand harmless against all judgements, settlements, penalties
                and expenses, including attorneys' fees, court costs and other
                expenses, incurred by or imposed on ZLand in connection with the
                investigation or defense relating to such claim or litigation or
                administrative proceeding and, at the election of ZLand.

                ZLand themselves shall indemnify and hold Franchisee harmless
                from all fines, suits, proceedings, claims, demands, actions,
                loss, damages, costs, fees, including attorneys' fees and
                related expenses arising, growing out of or otherwise connected
                with the sale of any products and services to Franchisee by
                ZLand to the extent that those products and services are in
                violation of ZLand's warranty of such items. Additionally, ZLand
                will indemnify and hold Franchisee harmless from all fines,
                suits, proceedings, claims, demands, actions, loss, damages,
                costs, fees (including attorneys' fees and related expenses)
                arising, growing out of or otherwise connected with and related
                to the use of ZLand's patents, trademarks, trade name and
                service marks, provided Franchisee is and has been at all
                relevant times in compliance with ZLand's standards regarding
                the use of such items.


<PAGE>   26
                                      -26-


34.     Construction and Severability

        All references in this Agreement to the singular shall include the
        plural where applicable.

        If any part of this Agreement for any reason shall be declared invalid,
        such decision shall not affect the validity of any remaining portion,
        which shall remain in full force and effect. In the event that any
        material provision of this Agreement shall be stricken or declared
        invalid, either party shall have the right to terminate this Agreement.

35.     Scope and Modification of Agreement

        This Agreement, including the Exhibits to this Agreement, constitutes
        the entire Agreement between the parties and supersedes all prior and
        contemporaneous oral or written, agreements or understandings of the
        parties. No interpretation, change, termination or waiver of any of the
        provisions hereof shall be binding upon ZLand unless in writing and
        unless the paper is specifically identified as an amendment hereto. No
        modification, waiver, termination, rescission, discharge or cancellation
        of this Agreement shall affect the right of any party hereto to enforce
        any claim or right hereunder, whether or not liquidated, which occurred
        prior to the date of such modification, waiver, termination, rescission,
        discharge or cancellation.

36.     Governing Law

        This Agreement shall be governed by and construed in accordance with the
        laws of the Federal Republic of Germany.


<PAGE>   27
                                      -27-


IN WITNESS WHEREOF,

each of the undersigned has hereunto affixed his or her signature:


- ----------------, ------------              ----------------, ------------
[Place, Date]                               [Place, Date]

- --------------------------------            --------------------------------
Franchisee                                  ZLand
                                            by: [Print name]


<PAGE>   28
                                      -28-


Acknowledgement of Right to Revoke Agreement

Franchisee is aware of the fact that he may, pursuant to Section 7 of the German
Consumer Credit Act, revoke this Agreement in writing in between a period of one
week. In order to meet this deadline, that starts running on the day following
the day when this deed has been handed over to Franchisee, the ___________, it
is sufficient that the revoke will be dispatched and mailed on time. The revoke
shall be declared to ZLand, Rosenheimer Strasse 143 b, D-81671 Munchen, Germany.

Franchisee herewith confirms that he has received a complete set of this deed
from ZLand.

- ----------------, ------------
[Place, Date]


- --------------------------------
Franchisee
by: [Print name]


<PAGE>   29
                                      -29-



EXHIBIT 1

(Confidential Operation Manual
Business Manual)


<PAGE>   30
                                      -30-


EXHIBIT 2

Territory


<PAGE>   31
                                      -31-


EXHIBIT 3

ZLand Marks


<PAGE>   32
                                      -32-


EXHIBIT 4

Major accounts


<PAGE>   1
                                                                   EXHIBIT 10.14




                           ZLAND AUSTRALIA PTY LIMITED


               THE PERSON OR CORPORATION SPECIFIED IN THE SCHEDULE



                         FRANCHISE AND AGENCY AGREEMENT






                               (C)SWAAB ATTORNEYS
                                   Swaab House
                          Level 5, 12 O'Connell Street
                                 SYDNEY NSW 2000

                                  DX 522 SYDNEY

                            Telephone: (02) 9233 5544
                            Facsimile: (02) 9233 5400

                            Email: [email protected]


                              Reference: RHB:991126
<PAGE>   2


                                      INDEX
<TABLE>
<CAPTION>
<S>                                                                         <C>
1. DEFINITIONS AND INTERPRETATION.........................................   1
   1.1 Definitions........................................................   1
   1.2 Interpretation.....................................................   5

2. GRANT OF FRANCHISE.....................................................   6
   2.1 Appointment of Franchisee..........................................   6
   2.2 Franchisor's Agent.................................................   6
   2.3 Obligations of Franchisor..........................................   7

3. COOLING OFF, COMMENCEMENT, TERMINATION AND RENEWAL.....................   7
   3.1 Cooling Off........................................................   7
   3.2 Initial Term.......................................................   7
   3.3 Renewal............................................................   7
   3.4 Terms of Renewal Agreement.........................................   7

4. PRECONDITIONS..........................................................   8
   4.1 Preliminary Obligations............................................   8
   4.2 Obligations Upon Execution.........................................   8
   4.3 Termination........................................................   8

5. TERRITORY..............................................................   8
   5.1 Exclusive Territory................................................   8
   5.2 Exception to Territory.............................................   8
   5.3 Specific Territory.................................................   8

6. CUSTOMER MANAGEMENT....................................................   9
   6.1 Franchisor Obligation..............................................   9
   6.2 Exceptions.........................................................   9
   6.3 Enquiries from Outside the Territory...............................   9

7. PAYMENT OBLIGATIONS....................................................   9
   7.1 Franchise Fee......................................................   9
   7.2 National Advertising  Fee..........................................   9
   7.3 Renewal Fee........................................................  10
   7.4 Late Payments......................................................  10

8. THE CODE...............................................................  10
   8.1 Compliance.........................................................  10
   8.2 Termination........................................................  10
   8.3 Effect.............................................................  10

9. INTELLECTUAL PROPERTY..................................................  10
   9.1 Use of Intellectual Property.......................................  10
   9.2 Franchisor Retains Title To Property...............................  11
   9.3 Restriction On Use Of Intellectual Property........................  11
   9.4 Damages and Costs..................................................  11
   9.5 Franchisee To Comply With Franchisor Directions....................  12
   9.6 Title To Trademarks................................................  12
   9.7 Franchisee To Use Business Name....................................  12
   9.8 Discontinuance On Default..........................................  12
   9.9 Franchisee Not To Assign Name......................................  12

10. NATIONAL MARKETING FUND...............................................  12
   10.1 The Fund..........................................................  12
   10.2 Objectives........................................................  12
</TABLE>

<PAGE>   3

<TABLE>
<S>                                                                         <C>
   10.3 Appointment of Franchisor.........................................  13
   10.4 The Code..........................................................  13

11. FRANCHISEE'S MARKETING/ADVERTISING OBLIGATIONS........................  13
   11.1 Promotion.........................................................  13
   11.2 Internet Advertising..............................................  13
   11.3 Franchisor to Approve Marketing Material..........................  13
   11.4 Franchisee Indemnity..............................................  14

12. TRAINING AND SUPPORT..................................................  14
   12.1 Initial Training Program..........................................  14
   12.2 Additional Training...............................................  14
   12.3 Franchisee Solely Responsible.....................................  14
   12.4 Employees To Be Trained...........................................  14
   12.5 Additional Assistance.............................................  15
   12.6 Costs and Expenses................................................  15

13. COMPANY STORE ARRANGEMENTS............................................  15
   13.1 Franchisor May Enter..............................................  15
   13.2 Franchisee Obligation.............................................  15
   13.3 Apportionment of Fees.............................................  15
   13.4 Assignment of Contract............................................  15

14. OPERATING THE FRANCHISED BUSINESS.....................................  15
   14.1 Franchisee To Conduct Franchised Business.........................  15
   14.2 Minimum Work Commitment...........................................  16
   14.3 Business Sole Undertaking.........................................  16
   14.4 Competition;  Other Business......................................  16
   14.5 Other Products and Services.......................................  16
   14.6 Employee Requirements.............................................  16
   14.7 Exclusivity.......................................................  17
   14.8 Independent Contractors...........................................  17
   14.9 Liability for Independent Contractors and Employees...............  17
   14.10 Franchisee To Obtain Permits And Licences........................  17
   14.11 Franchisee Advertising / Marketing Standards.....................  17
   14.12 Premises.........................................................  18
   14.13 Equipment........................................................  18
   14.14 Business System and Services.....................................  18
   14.15 Accepting Business...............................................  19
   14.16 Franchisee Meetings..............................................  19

15. OPERATING STANDARDS...................................................  19
   15.1 Not Hold Itself Out...............................................  19
   15.2 Operating Standards...............................................  19
   15.3 Disputes..........................................................  20

16. ACCOUNTING AND INVOICE................................................  20
   16.1 Responsibility For Invoicing......................................  20
   16.2 No Other Products Invoiced........................................  20
   16.3 Accounting to the Franchisee......................................  20
   16.4 Commissions.......................................................  21
   16.5 GST...............................................................  21

17. AUDIT RIGHTS..........................................................  21
   17.1 Franchisee's Rights...............................................  21
</TABLE>

<PAGE>   4

<TABLE>
<S>                                                                         <C>

   17.2 Franchisor's rights...............................................  21

18. RECORD KEEPING AND REPORTING..........................................  21
   18.1 Business Records..................................................  21
   18.2 Records...........................................................  21
   18.3 Franchisee to Provide Reports.....................................  22
   18.4 Inspection of Records.............................................  22
   18.5 Costs of Inspection...............................................  22

19. THIRD PARTY INTEREST..................................................  23
   19.1 No Encumbrances...................................................  23

20. PERFORMANCE STANDARD..................................................  23
   20.1 Comparison........................................................  23
   20.2 Performance Requirement...........................................  23

21. CORRECTION OF DEFECTS.................................................  24
   21.1 The Franchisor's Obligation To Correct Or Replace Defects.........  24
   21.2 Franchisor to Correct.............................................  24
   21.3 Correction Of Defects.............................................  24

22. WARRANTIES............................................................  24
   22.1 By the Franchisee.................................................  24
   22.2 By the Franchisor.................................................  25
   22.3 Scope of Warranty.................................................  25
   22.4 Warranties Not Included...........................................  25

23. LIMITATION OF LIABILITY...............................................  26
   23.1 The Franchisor Not Responsible....................................  26
   23.2 Implied Warranties Excluded.......................................  26
   23.3 Exclusion Of Damages..............................................  26
   23.4 Severability Of Actions...........................................  26

24. INDEMNITIES...........................................................  26
   24.1 Indemnity of Franchisee...........................................  26
   24.2 Limitation Of Indemnity...........................................  27
   24.3 Indemnity of Franchisor...........................................  27
   24.4 Proceedings.......................................................  27

25. MANUALS / CONFIDENTIALITY.............................................  28
   25.1 Franchisor May Develop Manuals....................................  28
   25.2 Amendments and Updates............................................  28
   25.3 Franchisee To Comply With Manuals.................................  28
   25.4 Manual is Confidential............................................  28
   25.5 Confidentiality...................................................  28

26. INSURANCE.............................................................  29
   26.1 Franchisee Insurance..............................................  29
   26.2 Certificates of Currency..........................................  29
   26.3 Franchisor May Require Increased Limits...........................  29

27. ASSIGNMENT............................................................  29
   27.1 Franchisor May Assign.............................................  29
   27.2 Franchisee May Not Assign Without Consent.........................  29
   27.3 Disposal Where Underlying Interests Change........................  30
   27.4 First Refusal.....................................................  30
   27.5 Right of Sale.....................................................  31
</TABLE>

<PAGE>   5

<TABLE>
<S>                                                                         <C>

28. DEFAULT...............................................................  31
   28.1 Events of Default.................................................  31

29. TERMINATION...........................................................  32
   29.1 Termination by Franchisor.........................................  32
   29.2 Termination by Franchisee.........................................  32
   29.3 Cross Default.....................................................  32

30. CONSEQUENCES OF TERMINATION...........................................  33
   30.1 Payment of Accounts...............................................  33
   30.2 Return Materials..................................................  33
   30.3 Transfer Registrations............................................  33

31. RESTRAINTS............................................................  33
   31.1 Restraint Covenants...............................................  33
   31.2 Deemed Conduct of Business........................................  34
   31.3 Non Solicitation..................................................  34
   31.4 Non-Enticement....................................................  34
   31.5 Restraints Reasonable.............................................  34
   31.6 Validity..........................................................  34

32. RELATIONSHIP BETWEEN THE PARTIES......................................  34

33. DISPUTE RESOLUTION....................................................  35
   33.1 Procedure.........................................................  35
   33.2 Other Remedies....................................................  36
   33.3 Not to Affect Termination Rights..................................  36

34. NOTICES...............................................................  36
   34.1 Method of Giving Notices..........................................  36
   34.2 Time of Receipt...................................................  36
   34.3 Address of Parties................................................  36

35. LAW AND JURISDICTION..................................................  37
   35.1 Governing Law.....................................................  37
   35.2 Submission to Jurisdiction........................................  37

36. GENERAL...............................................................  37
   36.1 Franchisee to Pay Franchisor's Costs..............................  37
   36.2 Continuing Obligations............................................  37
   36.3 No Set-Off........................................................  37
   36.4 Unenforceable Parts Severable.....................................  37
   36.5 Amendment.........................................................  37
   36.6 Counterparts......................................................  37
   36.7 Attorneys.........................................................  38
   36.8 Waiver............................................................  38
   36.9 Further Assurance.................................................  38
   36.10 Force Majeure....................................................  38
   36.11 Entire Agreement.................................................  38
   36.12 Time.............................................................  38

SCHEDULE INFORMATION......................................................  40


ANNEXURE A COMPLIANCE DOCUMENTS...........................................  41


CERTIFICATE OF INDEPENDENT LEGAL ADVISOR..................................  44
</TABLE>

<PAGE>   6

<TABLE>
<S>                                                                         <C>

CERTIFICATE OF INDEPENDENT BUSINESS ADVISOR...............................  45


CERTIFICATE OF INDEPENDENT FINANCIAL ADVISOR..............................  46


ANNEXURE B................................................................  48


FRANCHISEE'S NON DISCLOSURE AGREEMENT.....................................  48


ANNEXURE C MANUAL.........................................................  56


ANNEXURE D OTHER PARTY NON DISCLOSURE AGREEMENT...........................  57
</TABLE>


<PAGE>   7

THIS AGREEMENT is made on        2000


PARTIES

1.       ZLAND AUSTRALIA PTY LTD (ACN 085 819 067) of Level 9, 54 Miller Street,
         North Sydney, New South Wales 2060 (FRANCHISOR).

2.       The person or corporation specified in Item 1 of the Schedule
         (FRANCHISEE).


RECITALS

A.       The Franchisor is the owner of or has the right to licence a suite of
         Internet-based business systems marketed under the Trade Marks and
         Corporate Image in accordance with methodologies and the Manual
         developed by the Franchisor.

B.       The Franchisor has developed a business model using such business
         system which it wishes to franchise.

C.       The Franchisor wishes to grant to the Franchisee, and the Franchisee
         has accepted, the Franchise to operate the Franchised Business subject
         to the terms and conditions of this Agreement.


OPERATIVE PROVISIONS

1.       DEFINITIONS AND INTERPRETATION

1.1      DEFINITIONS


         In this Agreement unless the context otherwise requires or permits:


         ACCOUNTS means the accounts of the Franchisor with respect to the Gross
         Fees.


         ACCOUNTING MONTH means each consecutive period of 1 calendar month
         provided that:

         (a)      where the Effective Date is not the first day of the month,
                  the first accounting month will be the period from that day
                  until the last day of the calendar month in which the
                  Effective Date occurs; and

         (b)      where the term concludes on a day which is not the last day of
                  the month then the last accounting month will be the period
                  from the conclusion of the immediately preceding accounting
                  month until and including the date of termination of this
                  Agreement.


         ADDITIONAL SERVICES means the services provided by the Franchisor from
         time to time which are not Core Services.


         BUSINESS DAY means a day on which trading banks are open for business
         in the Territory.


         BUSINESS NAME means the business name or trading name under which the
         Franchisee will conduct the Franchised Business.


         BUSINESS SYSTEM means the Internet-based computer system adapted for
         integration with interactive computer networks for business
         enterprises, database enabled forms,
<PAGE>   8
         communications systems and web page hosting services provided by the
         Franchisor and includes the activities specified in the Manual..


         CODE means the Franchising Code of Conduct as amended from time to
         time.


         COMMISSIONS means the percentage specified in the Manual of the Retail
         Price of the Business System and the Services supplied by the
         Franchisee or the Franchisor at the request of the Franchisee or a
         Customer to Customers in each relevant Invoice Period together with any
         sums in excess of the Retail Price in respect of such supply which is
         payable to the Franchisee during the Term in accordance with CLAUSE 16.


         COMPANY STORE ARRANGEMENT means a large user number licence granted by
         the Franchisor directly to a Customer or potential customer in respect
         of:

         (a)      a customer's company-wide or nationwide operations or

         (b)      group services provided to lessees in shopping centres, office
                  blocks or other defined areas


         entered into pursuant to CLAUSE 13. All Company Store Arrangements
         existing at the date of this Agreement is executed are disclosed in
         Item 2 of the SCHEDULE.


         COMPLIANCE DOCUMENTS means the following documents attached as Annexure
         A to this Agreement:

         (a)      Franchisee's Acknowledgment of Receipt of Franchise Documents;

         (b)      Statement of Franchisee Concerning Independent Advice;

         (c)      Certificate of Independent Legal Advisor;

         (d)      Certificate of Independent Business Advisor;

         (e)      Certificate of Independent Financial Advisor; and

         (f)      Statement of Cessation of Business Under Business Name.


         CONFIDENTIAL INFORMATION means all confidential information of the
         Franchisor or any Related Body Corporate and includes:

         (a)      confidential information relating to the Business System, the
                  Manual and any Documentation;

         (b)      information relating to the policies, business plans,
                  financial information, client lists and other confidential
                  information of the Franchisor;

         (c)      information relating to the terms and conditions of this
                  Agreement; and

         (d)      any other information of the Franchisor identified or
                  reasonably identified as confidential and proprietary
                  information of the Franchisor or any Related Body Corporate.
<PAGE>   9
         CORE SERVICES means the basic services specified in Item 3 of the
         SCHEDULE which the Franchisee (or the Franchisor on request by the
         Franchisee or the Customer) will perform for a Customer relating to the
         Business System, and any other services nominated by the Franchisor.


         CORPORATE IMAGE means the standards and specifications required by the
         Franchisor for the operation of the Franchised Business, including but
         not limited to:

         (a)      the manner of dealing with Customers, potential customers and
                  other members of the public; and

         (b)      advertising and marketing procedures for the Business System
                  and Services.


         CORPORATIONS LAW means the Corporations Act 1989 (Cth) and all
         amendments to it.


         CUSTOMERS means the persons who have taken licences of the Business
         System or procured Services from the Franchisee.


         DEPOSIT means the amount specified in Item 4 of the SCHEDULE paid by
         the Franchisee to the Franchisor in accordance with CLAUSE 4.1(b).


         DOCUMENTATION means the complete or partial copies of the Franchisor's
         standard documentation, in human or machine-readable format or in any
         other medium, delivered to the Franchisee under this Agreement,
         including the Manual, any specifications and functional specifications
         for the Business System, and any program listings, data models, flow
         charts, logic diagrams, input and output forms, functional
         specifications and instructions relating to the Business System and the
         Franchised Business.


         EFFECTIVE DATE means the date on which the Franchisee has satisfied all
         of the preconditions provided in CLAUSES 4.1 and 4.2 and the statutory
         cooling off period provided for in CLAUSE 3.1 has expired.


         EQUIPMENT means the hardware, software and equipment specified in Item
         5 of the SCHEDULE and in the Manual.


         EXPIRY DATE means the 7th anniversary date of this Agreement.


         FRANCHISE means the rights, obligations and liabilities of the
         Franchisee relating to the Franchised Business created by this
         Agreement.


         FRANCHISE ADVERTISING FEE means the fee specified in Item 6 of the
         SCHEDULE.


         FRANCHISE FEE means the fee specified in Item 7 of the SCHEDULE paid by
         the Franchisee upon execution of this Agreement.


         FRANCHISED BUSINESS means the business of licensing the Business System
         and supplying the Services to Customers or potential customers and any
         other activities relating to such activities in accordance with this
         Agreement.


         FRANCHISEE'S NON-DISCLOSURE AGREEMENT means the form of non-disclosure
         agreement attached in ANNEXURE B to this Agreement.
<PAGE>   10
         FRANCHISOR'S BANK ACCOUNT means the banking details specified in Item 8
         of the SCHEDULE.

         FRANCHISOR'S PRICE means the prices specified in the Manual for the
         provision of the Business System and Services prescribed by the
         Franchisor from time to time (unless agreed otherwise in writing by the
         Franchisor).


         GROSS FEES means the fees received by the Franchisor from Customers,
         including but not limited to any fees for the provision of the Business
         System and Core Services received by the Franchisor in each relevant
         Invoice Period pursuant to CLAUSE 16 and not including any fees for
         Additional Services.


         GST means the tax imposed or to be imposed by A New Tax System (Goods
         and Services Tax) Act 1999 (Cth).


         INTELLECTUAL PROPERTY means:

         (a)      the registered or unregistered Trade Marks;

         (b)      copyright in and to all Documentation and any other material
                  supplied by the Franchisor to the Franchisee;

         (c)      the Corporate Image;

         (d)      the Business Name;

         (e)      the information, know how and expertise comprising the
                  Business System;

         (f)      the Confidential Information;

         (g)      all copyright, trademarks, designs and trade secrets owned by,
                  licensed to or developed by the Franchisor in connection with
                  the Franchised Business; and

         (h)      all other copyright, trademarks and intellectual property of
                  the Franchisor.


INITIAL TERM means an initial period of 7 years from the date of execution of
this Agreement.


         INITIAL TRAINING PROGRAM means the training program provided by the
         Franchisor to the Franchisee pursuant to CLAUSE 12.1.


         INVOICE PERIOD means in respect of the Payment Date the period from the
         25th of the preceding month to the 24th of the current month
         (inclusive).


         KEY EMPLOYEES means the employees and the contractors of the Franchisee
         who will market the Business System and Services and deliver the
         Services to Customers as determined by the Franchisor in accordance
         with the Manual.


         MANUAL means the operations manual attached as ANNEXURE C to this
         Agreement developed by or for the Franchisor as supplemented by the
         information found at the website, "www.Zland.com", as amended from time
         to time, together with any other documentation identified as such by
         the Franchisor and recommending or prescribing the manner of conduct of
         the Franchised Business.
<PAGE>   11
         NATIONAL ADVERTISING FEE means the fee specified in Item 9 of the
         SCHEDULE.


         NATIONAL MARKETING FUND means the fund established under CLAUSE 10.


         OTHER PARTY'S NON-DISCLOSURE AGREEMENT means the form of non-disclosure
         agreement attached as ANNEXURE D to this Agreement.


         PAYMENT DATE means the 25th day of each month throughout the Term.


         RELATED BODY CORPORATE and ASSOCIATE in relation to a company
         (including the Franchisor) have the meanings ascribed to those
         expressions by the Corporations Law.


         RENEWAL AGREEMENT means an agreement for the renewal of the Franchise
         entered into between the parties.


         RENEWAL FEE means the fee specified in Item 10 of the SCHEDULE.


         RENEWAL TERM means the period set out in Item 11 of the SCHEDULE.


         SERVICES means the Core Services and the Additional Services.


         TERM means the Initial Term together with any Renewal Term if
         applicable.


         TERRITORY means the area specified in Item 12 of the SCHEDULE.


         TRADE MARKS means the trade marks specified in Item 13 of the SCHEDULE
         and such other trade marks or service marks as the Franchisor may from
         time to time provide for use in connection with the Franchised
         Business.


         TRANSFER FEE means the fee specified in Item 14 of the SCHEDULE.


         WARRANTY PERIOD means the first year of any licence of a Business
         System.


         Y2K COMPLIANT means the satisfactory adaptation of a computer system to
         overcome any problems associated with the rollover of the date from
         3/12/1999 to 1/1/2000.

1.2      INTERPRETATION


         In this Agreement unless the context otherwise requires or permits:

         (a)      references to a party will include as the context requires
                  respective executors, administrators, successors and permitted
                  assigns;

         (b)      references to a person includes any other entity recognised by
                  law and vice versa;

         (c)      headings, underlinings and marginal notes are only included
                  for ease of reference;

         (d)      references to legislation or legislative provisions will
                  include modifying, consolidating or replacing legislation or
                  legislative provisions;

         (e)      references to months and years means calendar months and
                  years;

         (f)      words denoting the singular number include the plural and vice
                  versa;
<PAGE>   12
         (g)      words denoting one gender include every gender;

         (h)      words denoting natural persons include any Corporation or
                  other owners corporation or Government Body and vice versa;

         (i)      where any word or phrase is given a defined meaning any other
                  grammatical form of that word or phrase will have a
                  corresponding meaning;

         (j)      every covenant or provision applying to or binding more than
                  one person will bind them jointly and each of them severally;

         (k)      delivery of this Agreement will be taken to have been given on
                  the date it bears;

         (l)      if any part of this Agreement is void or unenforceable or
                  would be so unless severed, then the rest of the document will
                  continue to have full force and effect;

         (m)      the use of headings are only for convenience and do not affect
                  interpretation;

         (n)      references to this Agreement includes the Recitals, Schedules,
                  appendices, Annexures, exhibits; and

         (o)      if the day on which any act, matter or thing is to be done
                  under or pursuant to this Agreement is not a business day,
                  that act, matter or thing may be done on the next business
                  day.

2.       GRANT OF FRANCHISE

2.1      APPOINTMENT OF FRANCHISEE

         In consideration of the Franchisee agreeing to perform its obligations
         under this Agreement, the Franchisor grants to the Franchisee the
         Franchise for the Term and, subject to CLAUSES 5.2 and 13, the
         exclusive rights in the Territory, to:

         (a)      conduct the Franchised Business in accordance with this
                  Agreement;

         (b)      use the Intellectual Property in connection with the
                  Franchised Business;

         (c)      provide the Services to Customers using the techniques, know
                  how and operations methods set out in the Manual; and

         (d)      grant licences for the Business Systems to Customers.

2.2      FRANCHISOR'S AGENT


         For the purpose of licensing the Business System and supplying the
         Services to Customers or potential customers, the Franchisee will act
         as agent of the Franchisor. The Franchisee will:

         (a)      deliver the Business System and the Services to the Customer
                  for a sum not less than the Franchisor Price;

         (b)      make contracts with Customers for the Business System and the
                  Services on the Franchisor's then current terms and conditions
                  (whether contained in the Manual or
<PAGE>   13
                  otherwise) and will not take orders from customers unless they
                  assent to such terms and conditions or the Franchisor has
                  consented in writing to different terms and conditions; and

         (c)      not to hold itself out as an agent of the Franchisor except in
                  accordance with this Agreement.

2.3      OBLIGATIONS OF FRANCHISOR


         The Franchisor will provide to each Customer on behalf of the
         Franchisee:

         (a)      the Business System as specified by the Franchisee in
                  accordance with the Manual; and

         (b)      the Core Services and any Additional Services requested by the
                  Franchisee or a Customer.

3.       COOLING OFF, COMMENCEMENT, TERMINATION AND RENEWAL

3.1      COOLING OFF


         The Franchisee must give written notice to the Franchisor that the
         Franchisee does not wish to accept the Franchise within 7 days after
         execution of this Agreement and the Franchisor will on receipt of such
         written notice refund the Franchise Fee. On refund of the Franchise
         Fee, the parties will have no further claims against each other.

3.2      INITIAL TERM


         This Agreement will commence on the Effective Date and continue for the
         Initial Term unless earlier terminated under CLAUSE 29.

3.3      RENEWAL


         The Franchisee may renew the Franchise for the Renewal Term by written
         notice to the Franchisor given not less than 6 months prior to the
         Expiry Date if:

         (a)      the Franchisee has throughout the Initial Term complied with
                  this Agreement and all other agreements between the Franchisor
                  and the Franchisee, and any agreement with other parties
                  relating to this Agreement and the Franchised Business;

         (b)      the Franchisee enters into the Renewal Agreement;

         (c)      the Franchisee has paid all outstanding amounts due to the
                  Franchisor and any Related Body Corporate or associate of the
                  Franchisor and/or any other amounts due under this Agreement
                  or any other document relating to this Agreement; and

         (d)      the Franchisee pays to the Franchisor the Renewal Fee in
                  accordance with CLAUSE 7.3.

3.4      TERMS OF RENEWAL AGREEMENT


         Unless otherwise agreed, any Renewal Agreement must be on the same
         terms and conditions as the then current Franchise Agreement.
<PAGE>   14
4.       PRECONDITIONS

4.1      PRELIMINARY OBLIGATIONS


         Prior to the execution of this Agreement the Franchisee will:

         (a)      duly execute and deliver to the Franchisor a Franchisee's
                  Non-Disclosure Agreement; and

         (b)      pay the Deposit to the Franchisor.

4.2      OBLIGATIONS UPON EXECUTION


         Prior to the Effective Date, the Franchisee will:

         (a)      pay the Franchise Fee to the Franchisor;

         (b)      duly execute and deliver to the Franchisor this Agreement and
                  the applicable Compliance Documents;

         (c)      obtain all necessary permits and licences to enable the
                  Franchisee to properly operate the Franchised Business in
                  accordance with this Agreement and the law; and

         (d)      obtain and install the Equipment.

4.3      TERMINATION


         If the Franchisee has not complied with the provisions of CLAUSES 4.1
         and 4.2 to the reasonable satisfaction of the Franchisor, the
         Franchisor may refuse to grant (or terminate) the Franchise by giving
         the Franchisee written notice. The Franchise will be terminated on
         delivery of the notice to the Franchisee.

5.       TERRITORY

5.1      EXCLUSIVE TERRITORY

         Subject to CLAUSE 5.2, the Franchisee has the exclusive right to
         provide the Business System and the Services and to conduct the
         Franchised Business in the Territory.

5.2      EXCEPTION TO TERRITORY


         Unless the Franchisor consents in writing, the Franchisee may not
         solicit nor attempt to solicit any business from or enter into an
         agreement to provide the Business System or Services with any
         prospective customers who are under (or are notified by the Franchisor
         that they may be under) a Company Store Arrangement.

5.3      SPECIFIC TERRITORY


         Except as provided in CLAUSES 6.3, 11.2 and 13, the Franchisee must not
         conduct the Franchised Business outside the
         Territory.
<PAGE>   15
6.       CUSTOMER MANAGEMENT

6.1      FRANCHISOR OBLIGATION


         Subject to CLAUSE 6.2, the Franchisor will refer all enquiries and
         opportunities relating to prospective customers in the Territory to the
         Franchisee.

6.2      EXCEPTIONS


         The Franchisor may at any time (and without prior consultation with the
         Franchisee) enter into a Company Store Arrangement with any customer in
         the Territory.

6.3      ENQUIRIES FROM OUTSIDE THE TERRITORY

         (a)      The Franchisee must refer to the Franchisor all enquiries and
                  opportunities relating to the Business System or Services from
                  prospective customers outside the Territory. The Franchisor
                  will allocate any opportunities to the relevant franchisee or
                  make other arrangements which the Franchisor may deem in the
                  best interests of the prospective customer;

         (b)      If the Franchisor appoints the Franchisee to manage a
                  prospective customer outside the Territory, the Franchisee
                  must not enter into any agreement to provide the Business
                  System or Services for a term longer than 1 year;

         (c)      If the Franchisor grants a franchise to a franchisee (other
                  than the Franchisee) to provide the Business System or
                  Services in a territory other than the Territory where the
                  Franchisee has Customers, the Franchisee must assign all
                  rights to and benefits from any agreements with such Customers
                  to the Franchisor or the franchisee of that territory
                  immediately upon receipt of written notice from the
                  Franchisor. After receiving such notice, the Franchisee must
                  not provide or offer to provide the Business System or
                  Services to such Customer unless directed by the Franchisor;
                  and

         (d)      The provisions of CLAUSE 6.3(B) are specific to a customer and
                  except as provided in CLAUSE 6.3(B), nothing in this clause or
                  in this Agreement entitles the Franchisee to act as a
                  franchisee in relation to any territory outside the Territory.

7.       PAYMENT OBLIGATIONS

7.1      FRANCHISE FEE


         The Franchisee will pay the Franchise Fee in the manner specified in
         the Manual to the Franchisor's Bank Account. The payment of the
         Franchise Fee will be non-refundable after the expiration of the
         cooling off period specified in CLAUSE 3.1.

7.2      NATIONAL ADVERTISING FEE


         The Franchisee will pay to the Franchisor the National Advertising Fee
         on the first business day of each Accounting Month in the manner
         specified in the Manual.
<PAGE>   16
7.3      RENEWAL FEE


         In the event that the Franchisee renews the Franchise, the Franchisee
         will pay to the Franchisor in the manner specified in the Manual the
         Renewal Fee on the date it notifies the Franchisor of its intention to
         renew this Agreement. The Franchisor will hold the Renewal Fee on trust
         for the Franchisee and will refund it in full (less any reasonable
         costs and expenses incurred by the Franchisor in preparing the Renewal
         Agreement) if the Franchisee notifies the Franchisor that it wishes to
         withdraw its notice to renew at any time before the Renewal Agreement
         is executed. Upon execution by both parties of the Renewal Agreement
         the Franchisor will be absolutely entitled to the Renewal Fee.

7.4      LATE PAYMENTS


         If the Franchisee fails to make any payment required under this clause
         within 7 days after receiving notice from the Franchisor, the
         Franchisor may require the Franchisee to pay interest calculated at 2%
         over the published indicator lending rate charged by Westpac Banking
         Corporation for business overdraft facilities of less than $100,000.00
         published from time to time from the date due until paid. The
         Franchisee hereby authorises the Franchisor to deduct any late payments
         and interest from any money due to the Franchisee.

8.       THE CODE

8.1      COMPLIANCE


         The Franchisor and Franchisee must comply with the provisions of the
         Code throughout the Term.

8.2      TERMINATION


         If:

         (a)      the Code is withdrawn or declared invalid or unconstitutional
                  by any court of competent jurisdiction; or

         (b)      the Code ceases to be mandatory;


         the Franchisor may notify the Franchisee in writing that the
         obligations of CLAUSE 8.1 no longer apply.

8.3      EFFECT


         The giving of such notice will not affect the validity of the rest of
         this Agreement.

9.       INTELLECTUAL PROPERTY

9.1      USE OF INTELLECTUAL PROPERTY


         The Franchisor grants to the Franchisee a non-exclusive licence to use
         the Intellectual Property for the purposes of conducting the Franchised
         Business in the Territory in accordance with this Agreement.
<PAGE>   17
9.2      FRANCHISOR RETAINS TITLE TO PROPERTY


         The Franchisee acknowledges that:

         (a)      the Franchisor is the owner of or has the right to use the
                  Intellectual Property; and

         (b)      the Franchisee's right to use the Intellectual Property and
                  the Documents are limited to the uses specified in CLAUSE 9.3
                  and the Manual.

9.3      RESTRICTION ON USE OF INTELLECTUAL PROPERTY


         The Franchisee will:

         (a)      use the Intellectual Property only as specified by the
                  Franchisor as an integral means of promoting the Franchised
                  Business;

         (b)      display the Intellectual Property in the manner specified in
                  the Manual or as the Franchisor may direct in writing.

         (c)      not use any other trade or service marks which are in the
                  opinion of the Franchisor similar or substantially similar to
                  the Trade Marks or so nearly resemble the Trade Marks as to be
                  likely to cause deception or confusion;

         (d)      inform the Franchisor as to the Franchisee's use of the Trade
                  Marks as required by the Franchisor;

         (e)      render assistance to the Franchisor as it may request to
                  support any applications to register any of the Trade Marks
                  pursuant to the Trade Marks Act 1995;

         (f)      refrain from doing anything which might prejudice an
                  application to register the Trade Marks or invalidate the
                  registration of or any application to register the Trade
                  Marks;

         (g)      refrain from doing anything which might support an application
                  to remove a registered Trade Mark from the Australian Trade
                  Marks Register or cause a Registrar to require a disclaimer of
                  a monopoly on all or part of the Trade Marks;

         (h)      immediately notify the Franchisor of any actual or apparent
                  infringement of, or challenge to, the Franchisor's ownership
                  of or the Franchisee's use of the Intellectual Property; and

         (i)      at all times and in all respects, comply with the directions
                  of the Franchisor in respect of any action, compromise,
                  settlement, or conduct of any litigation or administrative
                  proceeding arising out of any infringement of, or challenge or
                  claim to, any of the Intellectual Property and use its best
                  endeavours to assist the Franchisor in any such action.

9.4      DAMAGES AND COSTS


         The Franchisee acknowledges that any damages or other benefits arising
         out of any claim of infringement or similar claim will be the property
         of the Franchisor. The Franchisor will reimburse the Franchisee for any
         costs reasonably incurred by the Franchisee in complying with CLAUSE
         9.3(h) and (i).
<PAGE>   18
9.5      FRANCHISEE TO COMPLY WITH FRANCHISOR DIRECTIONS


         Notwithstanding CLAUSE 9.1, the Franchisee will modify or discontinue
         use of any of the Trade Marks, and use substitute trade marks or
         service marks as directed by the Franchisor. Any substitute trade marks
         or service marks will be included in the definition of the Trade Marks.

9.6      TITLE TO TRADEMARKS


         The use of the Trade Marks and any goodwill attached to such Trade
         Marks by the Franchisee is for the exclusive benefit of the Franchisor
         or the grantor of such rights.

9.7      FRANCHISEE TO USE BUSINESS NAME

(a)      The Franchisee will conduct the Franchised Business under the Business
         Name incorporating the words "ZLand" or a substitute name approved by
         the Franchisor.

(b)      The Franchisee covenants:

         (i)      to register at its own cost, the Business Name not later than
                  1 week after the Effective Date; and

         (ii)     subject to this clause, to keep the Business Name registered
                  and current during the Term.

9.8      DISCONTINUANCE ON DEFAULT


         Upon execution of this Agreement the Franchisee will execute and
         deliver to the Franchisor a statement of cessation of the business name
         in the form approved by the Franchisor. Such notice of discontinuance
         of business name will to be held by the Franchisor during the Term. The
         Franchisee hereby irrevocably appoints the Franchisor or its nominee as
         its agent and attorney to execute and complete such notice of
         discontinuance of the business name upon termination of this Agreement
         and to file the notice of discontinuance of the business name with the
         relevant authority.

9.9      FRANCHISEE NOT TO ASSIGN NAME


         The Franchisee must not transfer or assign any interest, whether legal
         or beneficial, in the Business Name without first obtaining the consent
         in writing of the Franchisor.

10.      NATIONAL MARKETING FUND

10.1     THE FUND


         The Franchisor may establish the National Marketing Fund to develop
         marketing initiatives for promoting the goodwill and reputation of the
         Business System, the Services and the Franchised Businesses in
         Australia for the benefit of all franchisees.

10.2     OBJECTIVES


         The National Marketing Fund will be used for the advertising, marketing
         and/or public relations programs, services and / or materials that
         the Franchisor deems necessary or
<PAGE>   19
         appropriate to promote these objectives. The National Marketing Fund
         may be combined with any marketing fund otherwise established for use
         in accordance with this Agreement.

10.3     APPOINTMENT OF FRANCHISOR


         If the Franchisor establishes the National Marketing Fund, the
         Franchisee:

         (a)      nominates and appoints the Franchisor as trustee of the
                  National Marketing Fund;

         (b)      will pay the National Advertising Fee as provided for in
                  CLAUSE 7.2;

         (c)      agrees that the Franchisor may use National Marketing Fund in
                  its absolute discretion for the purposes of the National
                  Marketing Fund specified in CLAUSE 10.2; and

         (d)      agrees to comply with and participate in all marketing and
                  advertising programs required by the Franchisor.

10.4     THE CODE


         The National Marketing Fund will be governed and administered by the
         provisions in the Code even if the Franchisor notifies the Franchisee
         that the Code no longer applies in accordance with CLAUSE 8.2.

11.      FRANCHISEE'S MARKETING/ADVERTISING OBLIGATIONS

11.1     PROMOTION


         In addition to the obligations of the Franchisee pursuant to CLAUSE 10
         and subject to CLAUSE 11.3 the Franchisee will:

         (a)      conduct and diligently market and advertise the Franchised
                  Business within the Territory;

         (b)      spend the entire Franchisee Advertising Fee for this purpose
                  and provide evidence to the Franchisor of all such
                  expenditures; and

         (c)      comply with CLAUSE 9.3 in performing its obligations under
                  this clause.

11.2     INTERNET ADVERTISING


         Notwithstanding CLAUSE 5.3 the Franchisee may conduct marketing or
         advertising on the Internet.

11.3     FRANCHISOR TO APPROVE MARKETING MATERIAL


         The Franchisee will:

         (a)      obtain the Franchisor's written approval for any advertisement
                  or advertising or marketing material prior to its publication
                  of dissemination;

         (b)      supply the Franchisor with a copy of such advertisement or
                  advertising or marketing material no less than 14 days prior
                  to the date of publication or dissemination; and
<PAGE>   20

         (c)      comply with the terms and conditions of the approval given by
                  the Franchisor for such advertisement or advertising or
                  marketing material prior to its publication or dissemination.

11.4     FRANCHISEE INDEMNITY


         The Franchisee will indemnify the Franchisor, its officers and
         employees against all claims, damages, liabilities and costs arising
         from claims or proceedings for:

         (a)      libel, slander, defamation or indecent, false, misleading or
                  deceptive conduct;

         (b)      infringement of trade mark, copyright, title, trade methods of
                  identification or other proprietary rights of others;

         (c)      piracy, counterfeiting, plagiarism, unfair competition or idea
                  misappropriation; and

         (d)      invasion of the right of privacy, arising out of any
                  advertising or publicity carried out or authorised by the
                  Franchisee that is not in accordance with the advertising
                  policies and advice of and approved by the Franchisor.


         The indemnity referred to in this subclause is limited to claims
         arising from advertising and marketing the Business System and the
         Services conducted by the Franchisee and does not extend to claims or
         proceedings arising from claims of ownership of the Intellectual
         Property.

12.      TRAINING AND SUPPORT

12.1     INITIAL TRAINING PROGRAM


         The Franchisee (or if a body corporate, its Key Employees) must attend
         and complete the Initial Training Program to the satisfaction of the
         Franchisor within 6 months after the Effective Date.

12.2     ADDITIONAL TRAINING


         The Franchisor may require that the Franchisee (or if a body corporate,
         its Key Employees) undergo additional training during the Term. No
         additional training course will be conducted for a period longer than 1
         week or more frequently than once per year.

12.3     FRANCHISEE SOLELY RESPONSIBLE


         Notwithstanding the provision of training by the Franchisor, the
         Franchisee is exclusively responsible for the operation, conduct and
         profitability of the Franchised Business. The Franchisee acknowledges
         that the Franchisor is not responsible or liable for the operation,
         conduct or profitability of the Franchised Business.

12.4     EMPLOYEES TO BE TRAINED


         The Franchisee (and if a body corporate its Key Employees) will undergo
         and complete to the satisfaction of the Franchisor any other
         educational or training programs it deems necessary, and obtain and
         retain such academic and professional qualifications as the Franchisor
         may reasonably require. No person designated by the Franchisor to
         receive
<PAGE>   21
         such education or training will be allowed to participate in the
         Franchised Business without completing such training without the prior
         approval of the Franchisor.

12.5     ADDITIONAL ASSISTANCE


         In addition to the training requirements specified in CLAUSES 12.1,
         12.2 AND 12.4, the Franchisor may provide the Franchisee with support
         and assistance in the operation, advertising, marketing, promotion and
         administration of the Franchised Business as the Franchisor may
         reasonably deem necessary or desirable.

12.6     COSTS AND EXPENSES


         The Franchisor will notify the Franchisee of the prices charged for
         such training prior to commencement. The Franchisee will be liable for
         all costs and expenses incurred for all training provided in accordance
         with CLAUSE 12.

13.      COMPANY STORE ARRANGEMENTS

13.1     FRANCHISOR MAY ENTER


         The Franchisor may enter into Company Store Arrangements with any
         prospective customer in its discretion.

13.2     FRANCHISEE OBLIGATION


         If the Franchisor enters into an agreement for the provision of the
         Business System and Services under a Company Store Arrangement, and
         such Customer operates from or is resident within the Territory, the
         Franchisee will on behalf of the Franchisor provide the Business System
         and Services to such Customer as directed by the Franchisor.

13.3     APPORTIONMENT OF FEES


         The Franchisor will apportion any fees received by the Franchisor in
         the manner set out in the Manual for the provision of the Business
         System or the Services in relation to a Company Store Arrangement among
         the franchisees who provide services to the Customer. The Franchisee's
         portion of such fees will form part of the Gross Fees.

13.4     ASSIGNMENT OF CONTRACT


         If in the opinion of the Franchisor any transaction with a Customer
         qualifies as a Company Store Arrangement (whether at the time of
         contracting with the Franchisee or otherwise), the Franchisor shall
         notify the Franchisee. The Franchisee will assign such contract to the
         Franchisor immediately upon receipt of such notice, and the provisions
         of CLAUSES 13.2 and 13.3 shall apply.

14.      OPERATING THE FRANCHISED BUSINESS

14.1     FRANCHISEE TO CONDUCT FRANCHISED BUSINESS


         The Franchisee will use its best endeavours to conduct the Franchised
         Business in a proper and efficient manner and will actively promote the
         Franchised Business and the Business System.
<PAGE>   22
14.2     MINIMUM WORK COMMITMENT


         The Franchisee will conduct the Franchised Business between the hours
         of 8:00 am and 5:00 pm from Monday to Friday inclusive (other than
         public holidays), and at such other times specified in the Manual.

14.3     BUSINESS SOLE UNDERTAKING


         The Franchisee shall, (and if the Franchisee is a body corporate, it
         will ensure that its Key Employees shall) devote the majority of its
         commercial efforts promoting the Franchised Business.

14.4     COMPETITION; OTHER BUSINESS


         The Franchisee will not engage in any other business or undertaking
         without the Franchisor's prior written consent. The Franchisor will not
         be obliged to give such consent if the Franchisor considers that the
         other business or undertaking may compete directly or indirectly, with
         or detract business from the Franchised Business.

14.5     OTHER PRODUCTS AND SERVICES


         If the Franchisee wishes to offer and sell any product or service not
         previously authorised by the Franchisor, the Franchisee must advise the
         Franchisor in writing and provide a product specification, a sample of
         the product, information about the supplier and any other information
         which the Franchisor may require. The Franchisor will notify the
         Franchisee whether or not it approves of such product or service within
         30 days of submission of the Franchisee's request. The Franchisor's
         silence may not be construed as consent. The Franchisor may withdraw
         its approval if any product or service at any time in its sole
         discretion. The Franchisor's criteria and reasons for approving or not
         approving a particular product or service are confidential. The
         Franchisor may withhold such information from the Franchisee in its
         discretion.

14.6     EMPLOYEE REQUIREMENTS


         The Franchisee will:

         (a)      (and ensure that its Key Employees will) comply with the
                  provisions of the Manual governing the minimum
                  responsibilities, duties and tasks required of the
                  Franchisee's employees;

         (b)      ensure that it has an adequate number of competently trained
                  and qualified employees or independent contractors necessary
                  to comply with its obligations under this Agreement and to
                  Customers; and

         (c)      ensure that its employees enter into an Other Party Non
                  Disclosure Agreement prior to commencing employment.
<PAGE>   23
14.7     EXCLUSIVITY


         The Franchisee will not, and will procure that its employees and
         contractors will not, without the prior written consent of the
         Franchisor:

         (a)      be concerned or interested either directly or indirectly in
                  the supply of any products or services which are similar to or
                  competitive with the Business System or Services except for
                  those products and services supplied by the Franchisee prior
                  to the Effective Date which have been fully disclosed in
                  writing to the Franchisor;

         (b)      subject to CLAUSE 6.3(b) enter into an agreement, directly or
                  indirectly, to provide the Business System or Services to any
                  person in the Territory knowing or having reason to believe
                  that they would be resold outside the Territory or conduct the
                  Franchised Business outside the Territory.

14.8     INDEPENDENT CONTRACTORS


         Prior to entering into any agreement with an independent contractor for
         the provision of any services relating to the Franchised Business, the
         Franchisee will:

         (a)      notify the Franchisor in writing of the details of such
                  independent contractor, including the name and address of the
                  independent contractor, and if a body corporate, the ACN and
                  registered office of such contractor, and a description of the
                  services to be provided; and

         (b)      ensure that the independent contractor executes an Other Party
                  Non-Disclosure Agreement and provides a copy of such agreement
                  to the Franchisor.

14.9     LIABILITY FOR INDEPENDENT CONTRACTORS AND EMPLOYEES


         The Franchisee will bear all liabilities, including payment of any
         consultancy fees or other remuneration, for its obligations under an
         agreement with any independent contractor engaged by the Franchisee and
         for any claims, costs and damages arising out of such independent
         contractor's activities. The Franchisee will indemnify the Franchisor
         against all claims, damages, liabilities and costs arising from claims
         or proceedings by or against any employee or independent contractor of
         the Franchisee.

14.10    FRANCHISEE TO OBTAIN PERMITS AND LICENCES


         The Franchisee will be solely responsible for the acquisition and
         maintenance of all necessary registrations, permits and licences for
         the lawful operation of the Franchised Business. The Franchisee will
         keep all such registrations, permits and licences current at all times.

14.11    FRANCHISEE ADVERTISING / MARKETING STANDARDS


         The Franchisee will not knowingly:

         (a)      make any false or misleading representations in connection
                  with the Business System, the Services or the Franchised
                  Business; and

         (b)      conduct the Franchised Business in contravention of any
                  guidelines or ethical standards published by the Franchisor
                  including but not limited to standards and
<PAGE>   24
                  guidelines specified in the Manual or in contravention of any
                  acceptable and usual business practice.

14.12    PREMISES

         (a)      Within 9 months of the Effective Date the Franchisee must have
                  established suitable business premises within the Territory
                  from which to operate the Franchised Business.

         (b)      The Franchisee will ensure that at all times during the Term
                  the business premises and all furnishings for such premises:

                  (i)      are in a good state of repair and decoration;

                  (ii)     meet the standards and guidelines for the business
                           premises and furnishings specified in the Manual or
                           the reasonable directions of the Franchisor.

14.13    EQUIPMENT

         (a)      Prior to the Effective Date or such other date as the parties
                  may agree, the Franchisee will purchase and install the
                  Equipment and throughout the Term purchase and install such
                  further equipment as the Franchisor may from time to time deem
                  necessary for the efficient operation of the Business System
                  and the Franchised Business.


                  The Franchisor may make changes in, among other things,
                  standards and specifications in the Business System and
                  Services and the price or pricing method for the Business
                  System and Services, when, in the sole discretion of the
                  Franchisor, changes are needed to ensure the continued success
                  and development of the Franchised Business. These changes may
                  include the purchase of improved technology from the
                  Franchisor, the purchase of equipment, supplies, furnishings
                  or other goods from third parties and the completion of
                  additional training by the Franchisee's staff or other
                  actions. The Franchisee must promptly conform to the modified
                  standards and specifications at its own expense.

         (b)      All costs and expenses incurred in connection with the
                  purchase and installation of the Equipment and any further
                  Equipment will be paid by the Franchisee; and

         (c)      The Franchisee understands that the Equipment is supplied by a
                  third party and the Franchisor makes no warranties or
                  representations of any kind, express or implied, in relation
                  to it, including in respect of suitability or fitness for
                  purpose.

14.14    BUSINESS SYSTEM AND SERVICES

         (a)      The Franchisor will deliver the Business System and any
                  Services which the Franchisor agrees to provide upon receipt
                  of the Franchisee's written request and invoice the Customer
                  for the Business System and Services at the then current
                  Franchisor's Price or as specified by the Franchisee unless
                  the prices specified by the Franchisee are less than the
                  Franchisor's Price;

         (b)      The Franchisor may make the Services available to the
                  Franchisee and add or delete services comprising the Services
                  at any time; and
<PAGE>   25
         (c)      The Franchisee will promptly disclose to the Franchisee any
                  modification, adaptation or extension of the Business System
                  and will immediately assign (and does assign under this
                  Agreement) its entire right, title and interest in, to and
                  under such modifications, adaptations and extensions including
                  without limitation all intellectual property rights therein to
                  the Franchisor. No modification, adaptation or extension of
                  the Business System may be implemented for a Customer without
                  the written approval of the Franchisor.

14.15    ACCEPTING BUSINESS


         The Franchisee may not accept business from a prospective customer
         unless the Franchisee has the capacity to provide the Services to the
         Customer in accordance with the Manual and is able to travel to and
         from the prospective customer's premises if necessary.

14.16    FRANCHISEE MEETINGS


         During the Term the Franchisor may convene meetings of all franchisees
         to discuss matters of mutual interest. The Franchisee will attend at
         all such meetings at its cost. Any decisions of the franchisees in such
         meetings will be carefully considered by the Franchisor but will have
         no binding legal effect on the Franchisor or the Franchisee. The
         Franchisor may circulate a letter or other communication to all
         Franchisees in lieu of convening any such meeting.

15.      OPERATING STANDARDS

15.1     NOT HOLD ITSELF OUT


         The Franchisee will ensure that its business premises, advertisements,
         correspondence and business cards confirm that it is conducting the
         Franchised Business independently of the Franchisor and will not
         represent to any party that it conducts any part of the Franchised
         Business as agent or on behalf of the Franchisor.

15.2     OPERATING STANDARDS


         The Franchisee will (and will ensure that its employees will) at all
         times during the Term:

         (a)      not enter into any agreement to provide the Business System or
                  Services for consideration less than the Retail Price;

         (b)      develop and maintain high and uniform operating standard based
                  on the concepts of consistency, reliability and
                  professionalism in accordance with the Manual;

         (c)      promote and increase the demand for the Business System and
                  Services;

         (d)      observe the requirements of any collateral document or
                  agreement relating to the Franchised Business;

         (e)      establish and maintain a reputation for delivering high
                  quality Services exemplifying high customer servicing
                  standards;

         (f)      give prompt, courteous, friendly and efficient service to all
                  Customers and prospective customers;
<PAGE>   26
         (g)      adhere to the highest standards of honesty, integrity, fair
                  dealing and ethical conduct;

         (h)      identify itself on all correspondence and stationery in such
                  manner as the Franchisor may require;

         (i)      comply in every respect with the standards set by the
                  Franchisor for the operation of the Franchised Business in
                  accordance with the Manual or instructed by the Franchisor;

         (j)      comply with the reasonable directions of the Franchisor in the
                  manner of dealing with any complaints from Customers,
                  including, if necessary, permitting the Franchisor or another
                  of its franchisees to rectify the complaint at the cost of the
                  Franchisee and Franchisor reasonable access to the Customer's
                  premises to rectify such complaint; and

         (k)      deliver the information and records specified in CLAUSE 18.2
                  on request by the Franchisor.

15.3     DISPUTES


         If any disputes arise involving the requirements or standards contained
         in the Manual, the interpretation by the Franchisor will control.

16.      ACCOUNTING AND INVOICE

16.1     RESPONSIBILITY FOR INVOICING


         The Franchisor will invoice each Customer directly for the Business
         System and any Services in accordance with the Franchisor's current
         standard terms and conditions.

16.2     NO OTHER PRODUCTS INVOICED


         The Franchisor will not, and the Franchisee must not, invoice the
         Customer for any products or services other than the Business System
         and Services supplied by the Franchisee (or the Franchisor at the
         request of the Franchisee) whether or not such products and services
         were provided at the same time as the Business System and Services.

16.3     ACCOUNTING TO THE FRANCHISEE


         For each Invoice Period, the Franchisor will provide the Franchisee
         with an itemised statement based on the monthly report of the
         Franchisee delivered in accordance with CLAUSE 18.3(a) showing:

         (a)      each Customer's orders that have been invoiced;

         (b)      each invoice that has been paid;

         (c)      the Gross Fees received; and

         (d)      the GST that had been paid
<PAGE>   27
16.4     COMMISSIONS


         On the Payment Date the Franchisor will deliver a cheque for the
         Commissions payable to the Franchisee based on the information
         contained in the itemised statement referred to in CLAUSE 16.3
         calculated in the manner specified in the Manual, along with such
         itemised statement.

16.5     GST


         The Franchisor will account to the Commissioner of Taxation at the
         Australian Tax Office on behalf of the Franchisee for all GST on the
         supply of the Business System and Services to the Customer by the
         Franchisee.

17.      AUDIT RIGHTS

17.1     FRANCHISEE'S RIGHTS


         The Franchisee (or its nominated agent) may conduct an audit of the
         accounts relating to the Franchised Business in the possession of the
         Franchisor at any time during normal business hours provided it has
         given the Franchisor at least 5 business days prior written notice. The
         Franchisee may conduct only 1 audit during any 12 month period. The
         Franchisee will bear the cost of each such audit unless it reveals that
         an act or omission of the Franchisor has resulted in a discrepancy of
         more than 10 per cent to the Franchisee's disadvantage. In such event,
         the Franchisor will bear the costs of such audit.

17.2     FRANCHISOR'S RIGHTS


         The Franchisor (or its nominated agent) may conduct an audit of the
         accounts and business records relating to the Franchised Business in
         the possession of the Franchisee at any time during normal business
         hours provided it has given the Franchisee at least 5 business days
         prior written notice. The Franchisor may conduct only 1 audit during
         any 12 month period. The Franchisor will bear the cost of each such
         audit unless it reveals that an act or omission of the Franchisee has
         resulted in a discrepancy of more than 10 per cent to the Franchisor's
         disadvantage. In such event, the Franchisee will bear the costs of such
         audit.

18.      RECORD KEEPING AND REPORTING

18.1     BUSINESS RECORDS


         The Franchisee will compile and maintain the books and records of the
         Franchised Business honestly and accurately in accordance
         with the Manual.

18.2     RECORDS


         The Franchisee will maintain time and proper accounts and records as
         specified in the Manual including but not limited to:

         (a)      a list of Customers;

         (b)      each Business System and any Services provided;

         (c)      the dates on which such Services were provided;
<PAGE>   28

         (d)      the expenses and outgoings of the Franchised Business;

         (e)      all marketing, advertising or promotions conducted by the
                  Franchisee;

         (f)      the locations where the Franchisee provided the Services to
                  Customers; and

         (g)      all other transactions, costs, liabilities and other relevant
                  information relating to f the Franchised Business as the
                  Franchisor may reasonably require from time to time.

18.3     FRANCHISEE TO PROVIDE REPORTS

         (a)      The Franchisee will provide the Franchisor with a report of
                  the Franchised Business for the previous Accounting Month in
                  the manner specified in the Manual or as the Franchisor may
                  reasonably require, including but not limited to:

                  (i)      each Business System licensed that month;

                  (ii)     any Services provided to Customers that month
                           (whether by the Franchisee or the Franchisor at the
                           request of the Franchisee or a Customer); and

                  (iii)    the amount spent by the Franchisee that month
                           pursuant to its obligations under CLAUSE 11;

         (b)      Within 1 month after 31 March, 30 June, 30 September and 31
                  December in each year of the Term the Franchisee will submit
                  the quarterly reports showing income and expenses for the
                  Franchised Business in the manner specified in the Manual or
                  as the Franchisor may reasonably require; and

         (c)      At any other time on the written request of the Franchisor the
                  Franchisee will submit all reports, returns and other
                  information relating to the operation of the Franchised
                  Business as the Franchisor may reasonably require.

18.4     INSPECTION OF RECORDS


         The Franchisor (and its authorised agents) may, at any time during
         normal business hours, after giving the Franchisee not less than 14
         days notice, enter the Franchisee's business premises or such other
         place where the records relating to the Franchised Business are kept
         and maintained to:

         (a)      examine and audit the records;

         (b)      take copies of the records; or

         (c)      examine and review the operating methods of the Franchisee.

18.5     COSTS OF INSPECTION


         If an examination or audit of the Franchisee's records reveals that any
         payment to the Franchisor on any account is more than 1 week overdue on
         more than 2 occasions in any 3 month period, the Franchisee will pay
         the Franchisor's costs incidental to such examination or audit.
<PAGE>   29
19.      THIRD PARTY INTEREST

19.1     NO ENCUMBRANCES


         The Franchisee will not create or permit to exist any third party
         security interest by way of mortgage, pledge, lien, charge, encumbrance
         or any other security interest or agree to create or give any such
         security interest over this Agreement, the Intellectual Property or the
         Franchised Business without the prior written consent of the
         Franchisor. The Franchisee will indemnify the Franchisor for any costs,
         losses, expenses or liabilities incurred by the Franchisor as a result
         of the breach of the Franchisee of this clause.

20.      PERFORMANCE STANDARD

20.1     COMPARISON


         Every 6 months following the Effective Date, the Franchisor will
         compare the Gross Fees of the Franchisee for Customers whose primary
         offices are located in the Territory, with the average gross fees
         attributable to other franchisees having, in the opinion of the
         Franchisor, a substantially similar territory or market as the
         Franchisee. The Franchisor will notify the Franchisee of the results of
         such comparison.

20.2     PERFORMANCE REQUIREMENT

         (a)      If, after 12 months from the Effective Date, Gross Fees are
                  less than 50% of the average gross fees attributable to other
                  franchisees having a substantially similar territory or market
                  as the Franchisee, the Franchisor will notify the Franchisee
                  in writing advising such under-performance;

         (b)      If the Franchisor has given the notice referred to in
                  subclause (a):

                  (i)      the Franchisor shall provide any further training and
                           assistance as the Franchisor deems necessary to
                           assist the Franchisee, at the cost and expense of the
                           Franchisee in addition to its obligation specified in
                           CLAUSE 12; or

                  (ii)     within 10 days of receiving the notice, the
                           Franchisee may notify the Franchisor that it wishes
                           to transfer the Franchise and the provisions of
                           CLAUSE 27 are to apply;

         (c)      If the Franchisee under-performs in the next successive 6
                  month period, the Franchisee may give written notice to the
                  Franchisor within 10 days of notification of such
                  under-performance that it wishes to transfer the Franchise and
                  the provisions of CLAUSE 27 are to apply; and

         (d)      If the Franchisee does not elect to transfer the Franchise
                  pursuant to subclause (b) or (c), or is unable procure a
                  qualified substitute franchisee within 120 days from the date
                  of notifying the Franchisor of its intention to transfer the
                  Franchise, the Franchisor may terminate this Agreement by
                  written notice effective 30 days after the date the notice is
                  received by the Franchisee.
<PAGE>   30
21.      CORRECTION OF DEFECTS

         21.1     THE FRANCHISOR'S OBLIGATION TO CORRECT OR REPLACE DEFECTS


         If any component of the Business System fails to conform substantially
         to the functional specifications during the Warranty Period, the
         Franchisor's sole obligation will be, at the Franchisor's option, to:

         (a)      correct the defect by bringing the performance of the Business
                  System into substantial compliance with the functional
                  specifications in the Documentation; or

         (b)      replace the defective component.

21.2     FRANCHISOR TO CORRECT


         If use of the Business System is significantly restricted by a reported
         defect and the Franchisee gives written notice of such restriction to
         the Franchisor, the Franchisor will use its best efforts to commence
         work on correcting the defect no later than the first working day after
         it receives the Franchisee's written notice, subject in each case to
         the provisions of CLAUSE 21.

21.3     CORRECTION OF DEFECTS


         The Franchisor will use its best efforts to correct the defect by
         remote access. If the Franchisor is unable to correct the defect by
         remote access and it deems that a written correction is appropriate, it
         may develop and deliver a correction of the defect in writing or in
         machine readable form. Installation of such correction will be the
         responsibility of the Franchisor unless otherwise agreed in writing by
         the Franchisor. The Franchisor may correct a defect in the Business
         System which is not under warranty if requested by the Franchisee. The
         Franchisee will pay additional charges.

22.      WARRANTIES

22.1     BY THE FRANCHISEE


         The Franchisee represents and warrants that:

         (a)      it has relied on its own inquiries as to the performance and
                  functional characteristics of the Business System, and does
                  not rely on any warranties or representations not set out in
                  this Agreement and the Manual;

         (b)      it is a corporation, duly incorporated and validly existing in
                  good standing under the laws of Australia;

         (c)      it has full rights, power, legal capacity and authority to
                  enter into this Agreement and to carry out and perform its
                  obligations under this Agreement; and

         (d)      the execution and delivery of this Agreement and the
                  transactions contemplated by the parties under it do not and
                  will not conflict with or result in a breach of any condition
                  or provision, or constitute a default under, any agreement or
                  undertaking of the Franchisee.
<PAGE>   31
22.2     BY THE FRANCHISOR


         The Franchisor warrants
         that:

         (a)      the Business System:

                  (i)      will substantially conform to the functional
                           specifications contained in the Documentation for the
                           Warranty Period;

                  (ii)     will perform when in use without material alteration
                           on the Equipment in accordance with the functional
                           specifications set forth in the Documentation; and

                  (iii)    is Y2k compliant;

         (b)      it is entitled to authorise the Franchisee to enter into
                  agreements for the provision of the Business System and the
                  Services; and

         (c)      it has all rights necessary to license the Intellectual
                  Property to the Franchisee in accordance with this Agreement.

22.3     SCOPE OF WARRANTY


         The warranties set forth in CLAUSE 23.2 will not apply:

         (a)      if the Business System is not installed or used in accordance
                  with the Documentation;

         (b)      if the Franchisee and/or the Customers use the Business System
                  on equipment other than the Equipment;

         (c)      if the defect or malfunction is caused by the failure of a
                  third party service provider;

         (d)      if the defect or malfunction is caused by the use of the
                  Business System in combination with third party software which
                  has not been approved by the Franchisor for use in connection
                  with the Business System;

         (e)      to the extent that the defect or malfunction is caused by or
                  is contributed to by the Franchisee or the Customers; or

         (f)      if the defect is caused by a third party software or equipment
                  malfunction.

22.4     WARRANTIES NOT INCLUDED


         The Franchisor does not warrant that:

         (a)      the Business System will operate uninterrupted;

         (b)      the Business System will be free from minor defects or errors
                  which do not materially affect the performance of the Business
                  System; or

         (c)      the applications contained in the Business Systems are
                  designed to meet all the Franchisee's or the Customer's
                  business requirements.
<PAGE>   32
23.      LIMITATION OF LIABILITY

23.1     THE FRANCHISOR NOT RESPONSIBLE


         The Franchisor will not be responsible under this Agreement for:

         (a)      the modification or extension of the Business System to fit
                  the particular requirements of a Customer or the Franchisee;

         (b)      the correction of any program errors resulting from such
                  modifications or improvements;

         (c)      the correction of any program errors as a result of the use of
                  the Business System by the Franchisee or a Customer outside of
                  the terms and conditions of this Agreement;

         (d)      the failure of the Equipment or network; or

         (e)      the preparation or conversion of the Franchisee's or a
                  Customer's data into a form required for use with the Business
                  System.

23.2     IMPLIED WARRANTIES EXCLUDED


         The Franchisor makes no express warranties beyond those stated in this
         Agreement. All conditions and warranties implied by statute or common
         law are expressly excluded to the extent permitted by law.

23.3     EXCLUSION OF DAMAGES


         Under no circumstances will the Franchisor be liable to the Franchisee
         or any other person or entity for special, incidental, consequential,
         or indirect damages, loss of goodwill or business profits, work
         stoppage, data loss, computer failure or malfunction, all other
         commercial damages or loss, or exemplary or punitive damages relating
         to the Business System, its performance, the negligence or default of
         the Franchisor or any error in information supplied to the Franchisee
         before or after the date of this Agreement.

23.4     SEVERABILITY OF ACTIONS


         Each provision of this Agreement which provides for a limitation of
         liability, disclaimer of warranties, or exclusion of damages is
         intended by the parties to be severable and independent of any other
         provision.

24.      INDEMNITIES

24.1     INDEMNITY OF FRANCHISEE


         Subject to CLAUSE 24.2 below, the Franchisor will:

         (a)      indemnify the Franchisee for all claims, damages liabilities
                  and costs for which the Franchisee is held liable in any
                  claims for infringement of Intellectual Property;
<PAGE>   33
         (b)      reimburse the Franchisee for all costs reasonably incurred by
                  the Franchisee in the defence of any claim brought against it
                  or in any such proceeding in which it is a party;

         (c)      at the Franchisor's expense keep the Intellectual Property
                  (but not the Business Name) current; and

         (d)      take whatever steps are necessary to protect the Franchisee's
                  right to use the Intellectual Property against the
                  unauthorised use of it by others.

24.2     LIMITATION OF INDEMNITY


         The Franchisor will not be obligated to indemnify the Franchisee under
         the provisions of CLAUSE 24.1 unless the Franchisee:

         (a)      notifies the Franchisor in writing as soon as practicable of
                  any infringement, suspected infringement or alleged
                  infringement;

         (b)      gives the Franchisor the option to conduct the defence of such
                  claim, including negotiations for settlement or compromise
                  prior to the institution of legal proceedings;

         (c)      provided the Franchisor with reasonable assistance in
                  conducting the defence of such claim;

         (d)      permits the Franchisor to modify, alter or substitute the
                  infringing part of the Business System, at its own expense, to
                  render the Business System non-infringing; and

         (e)      authorises the Franchisor to procure for the Franchisee the
                  authority to continue the use and possession of the Business
                  System.

24.3     INDEMNITY OF FRANCHISOR


         The Franchisee will indemnify the Franchisor and its licensors against
         all claims, liabilities, and costs, including reasonable legal fees,
         reasonably incurred in the defence of any claim (other than for the
         infringement of intellectual property rights specified in CLAUSE 24.2),
         arising out of the Franchisee's unauthorised use of the Business
         System, Documentation and Intellectual Property pursuant to this
         Agreement.

24.4     PROCEEDINGS

         (a)      If proceedings are brought or threatened by a third party
                  against the Franchisee alleging that the Franchisee's use of
                  the Business System constitutes an infringement of the
                  intellectual property rights of such third party, the
                  Franchisor may, at its option and at its own expense, conduct
                  the defence of such proceedings. The Franchisee will provide
                  all necessary assistance and information required by the
                  Franchisor in the defence of such proceedings.

         (b)      The Franchisor will take such action as it determines is
                  reasonably necessary in its sole discretion to defend any
                  claims or proceedings for infringement or alleged infringement
                  by a third party of the Business System.
<PAGE>   34
25.      MANUALS / CONFIDENTIALITY

25.1     FRANCHISOR MAY DEVELOP MANUALS


         The Franchisor has developed the Manual to assist the Franchisee in its
         daily operations of the Franchised Business. The Manual specifies the
         processes and procedures for the operation of the Franchised Business.

25.2     AMENDMENTS AND UPDATES


         The Franchisor may amend, alter or replace any information contained in
         the Manual at any time. The Franchisor will supply to the Franchisee a
         copy of any replacement pages, insertions, additions, reviews,
         amendments, alterations or modifications to the Manual as soon as
         practicable after completion.

25.3     FRANCHISEE TO COMPLY WITH MANUALS


         Upon receipt of the Manual, the Franchisee will:

         (a)      operate the Franchised Business strictly in accordance with
                  the relevant provisions of the Manual and otherwise use the
                  Manual as a guide to the independent conduct of the Franchised
                  Business, to the extent, if any, that the Manual requires a
                  manner of conduct of the Franchised Business;

         (b)      keep the Manual up to date with any replacement pages,
                  insertions, additions, reviews, amendments, alterations or
                  modifications to the Manual sent by the Franchisor; and

         (c)      immediately on termination of this Agreement return to the
                  Franchisor all copies of the Manual in the possession, power,
                  custody or control of the Franchisee, whether or not the
                  Franchisor authorised the making of such copies.

25.4     MANUAL IS CONFIDENTIAL


         The Franchisee:

         (a)      acknowledges that the Manual contains Intellectual Property
                  which the Franchisor is the owner of or has the right to use;

         (b)      must not make any copies of the Manual; and

         (c)      must ensure that the officers, contractors and employees of
                  the Franchisee do not disclose the contents of the Manual to
                  any person.

25.5     CONFIDENTIALITY


         The Franchisee will:

         (a)      keep all Confidential Information secure from theft and
                  confidential;

         (b)      not use any Confidential Information in any business but the
                  Franchised Business or in any other manner without the consent
                  of the Franchisor;
<PAGE>   35

         (c)      not disclose any of the methods or system(s) including, but
                  not limited to the Business System, of the Franchisor.


         Nothing in this subclause will prevent the Franchisee from disclosing
         Confidential Information to the Franchisee's professional advisors, if
         required by law or if such information is in the public domain.

26.      INSURANCE

26.1     FRANCHISEE INSURANCE


         The Franchisee will procure and maintain throughout the Term the
         following insurances with an insurer acceptable to the Franchisor
         showing the Franchisor as an additional insured:

         (a)      public liability in an amount no less than $5 million;

         (b)      professional indemnity insurance;

         (c)      all risks insurance;

         (d)      business interruption and loss of profit insurance; and

         (e)      disability insurance.

26.2     CERTIFICATES OF CURRENCY


         The Franchisee will, upon request by the Franchisor, provide
         certificates of the Franchisee's insurance to the Franchisor to
         evidence that it has complied with its obligations under this clause.

26.3     FRANCHISOR MAY REQUIRE INCREASED LIMITS


         The Franchisor may require the Franchisee to increase the minimum
         insurance limits specified in CLAUSE 26.1 or require the Franchisee to
         obtain different or additional kinds of insurance to reflect changes in
         insurance standards, normal business practices, higher court awards and
         other relevant circumstances.

27.      ASSIGNMENT

27.1     FRANCHISOR MAY ASSIGN


         The Franchisor may assign all or part of this Agreement and the
         assignee or other legal successor will be bound by its terms.

27.2     FRANCHISEE MAY NOT ASSIGN WITHOUT CONSENT


         The Franchisee's rights and obligations of the Franchisee under this
         Agreement are personal to the Franchisee. The Franchisee may not
         transfer or encumber any part of its interests under this Agreement; or
         sub-licence or delegate the performance of any of its rights duties or
         obligations under this Agreement without the prior written consent of
         the Franchisor. The Franchisor:
<PAGE>   36


         (a)      will not unreasonably withhold its consent to any proposed
                  transfer or encumbrance if:

                  (i)      the proposed assignee meets the requirements of the
                           Franchisor for such assignment and is in the opinion
                           of the Franchisor a respectable, responsible, solvent
                           and financially sound person or corporation with
                           sufficient business experience and professional
                           qualifications to carry on the Franchised Business
                           and to fully and expeditiously carry out the
                           Franchisee's obligations under this Agreement; e
                           proposed assignee enters into the Franchisor's then
                           current form of Franchise Agreement; and

                  (ii)     the Franchisee or the assignee pays the Transfer Fee;
                           and

         (b)      may require that the Franchisee make such transfer or
                  encumbrance only on the conditions that the Franchisor deems
                  necessary, including but not limited to the requirement that
                  the Franchisee not be in default or arrears in respect of any
                  payments to the Franchisor and be otherwise in full compliance
                  with its obligations under this Agreement.

27.3     DISPOSAL WHERE UNDERLYING INTERESTS CHANGE


         If any transaction or series of transactions occurs in respect of the
         shares of a corporate or trustee Franchisee or a holding company of the
         Franchisee (as defined by the Corporations Law) as a combined result of
         which there is a change of:

         (a)      the legal or beneficial ownership of, or the power to exercise
                  the voting rights of, more than 24% of the issued capital or
                  other equity of the Franchisee as at the date of this
                  Agreement; and

         (b)      the directors of the Franchisee as they are constituted at the
                  Effective Date,


         that transaction or series of transactions will, for the purposes of
         this Agreement, be deemed to be an assignment of the Franchisee's
         interests under this Agreement and will require compliance with CLAUSE
         27.2.

27.4     FIRST REFUSAL

         (a)      The Franchisee will not accept any offer for the transfer or
                  assignment of any interest in the Franchised Business unless:

                  (i)      the offer is bona fide;

                  (ii)     in writing; and

                  (iii)    the Franchisee first offers the interest to the
                           Franchisor by delivering a notice containing a copy
                           of the offer to purchase or the terms on which the
                           interest is proposed to be assigned and state the
                           price and consideration for the proposed assignment.

         (b)      The Franchisor may purchase the interest to be transferred or
                  assigned for the price minus the Transfer Fee and on any terms
                  and conditions stated in the notice within 6 weeks from the
                  date of receipt of the notice. The Franchisor may deduct
<PAGE>   37
                  from the price any unpaid debts of the Franchisee and may pay
                  out of the price any of the Franchisee's unpaid creditors.

27.5     RIGHT OF SALE


         If the Franchisor does not purchase the interest of the Franchisee, the
         Franchisee may transfer or assign the interest for the price set out in
         the notice to the Franchisor, plus or minus 5% and on the same terms
         and conditions specified in such notice. If the transfer or assignment
         is not completed within 3 months of delivery of the notice to the
         Franchisor, the Franchisor may purchase the interest of the Franchisee
         in accordance with CLAUSE 27.4.

28.      DEFAULT

28.1     EVENTS OF DEFAULT


         The Franchisee will be in default under this Agreement if any of the
         following events occur:

         (a)      the Franchisee fails to make any payments to the Franchisor
                  whether under this Agreement or otherwise within 14 days of
                  becoming due;

         (b)      the Franchisee or any director, shareholder or member of the
                  Franchisee becomes financially interested (whether as
                  director, shareholder, employee or consultant) in any business
                  in competition with the Franchised Business without the
                  Franchisor's prior written consent;

         (c)      an execution, levy or distress is levied against the
                  Franchisee or against its directors or shareholders or the
                  assets of the Franchised Business;

         (d)      the Franchisee abandons, surrenders or transfers control of
                  the Franchised Business or fails to actively carry on the
                  Franchised Business for a period of 6 weeks;

         (e)      the Franchisee operates the Franchised Business in a manner
                  which, in the reasonable opinion of the Franchisor, is
                  unlawful, unprofessional, negligent, defamatory or lowers the
                  reputation of the Franchisor or operates the Franchised
                  Business in a way that endangers public health or safety, and
                  fails to take reasonable steps to correct such manner of
                  operation after notice from the Franchisor or any authorised
                  governmental authority within the time limit specified in such
                  notices;

         (f)      the Franchisee or any of its directors or employees no longer
                  possesses the necessary registrations, licenses or permits
                  required to conduct the Franchised Business;

         (g)      the Franchisee provides for consideration services which are
                  not Services in the course of its conduct of the Franchised
                  Business without the Franchisor's prior written consent; and

         (h)      the Franchisee fails to comply with any other provision of
                  this Agreement, any provision of the Manual or other
                  specification, standard operating procedure or instruction
                  required by the Franchisor on 2 or more occasions within a
                  period of 3 consecutive calendar months and, if such failure
                  is capable of correction, does not correct such failure within
                  14 days after receiving notice of such failure.

<PAGE>   38

29.    TERMINATION

29.1   TERMINATION BY FRANCHISOR

       (a)    The Franchisor may terminate this Agreement by written notice
              effective immediately if the Franchisee or any of its principals:

              (i)    commences any act of bankruptcy as defined in the
                     Bankruptcy Act 1966 Cth, makes a scheme or arrangement with
                     its creditors or is placed in receivership, liquidation,
                     administration or any form of insolvency or administration;

              (ii)   is convicted of a criminal offence carrying a jail term of
                     5 years or more, or an offence involving fraud, deception,
                     dishonesty or misleading conduct;

              (iii)  is fraudulent in connection with the operation of the
                     Franchised Business;

              (iv)   fails to comply with any of its material obligations
                     specified in CLAUSES 6.3, 14, 19 and 27;

              (v)    where the Franchisee loses the right to occupy its business
                     premises and fails to secure replacement premises approved
                     by the Franchisor within 14 days thereafter;

              (vi)   if an individual, dies or becomes legally incompetent to
                     carry out the obligations under this Agreement;

              (vii)  where the Franchisee defaults under this Agreement 3 times
                     within any 12 month period;

              (viii) the Franchisee invoices or collects money for providing the
                     Franchised Business directly from Customers;

              (ix)   the Franchisee does not meet the Performance Standards in
                     the manner provided in CLAUSE 20.2.

       (b)    If the Franchisee commits an event of default as described in
              CLAUSE 28 and such default remains unremedied for the period of 7
              days following the expiry of 14 days' written notice by the
              Franchisor to the Franchisee of the default, the Franchisor may
              terminate this Agreement immediately. The Franchisor will give
              written notice to the Franchisee of such termination.

29.2   TERMINATION BY FRANCHISEE

       The Franchisee may terminate this Agreement at any time by giving 90 days
       prior written notice to the Franchisor.

29.3   CROSS DEFAULT

       Where another agreement exists between the Franchisor and the Franchisee,
       any breach by either of them of any term or condition of this Agreement
       or such other agreement will constitute a breach of such other agreement,
       unless this Agreement or the other
<PAGE>   39

       agreement specifies otherwise, and the non-breaching party may exercise
       its rights and remedies provided or implied by this Agreement or at law.

30.    CONSEQUENCES OF TERMINATION

30.1   PAYMENT OF ACCOUNTS

       The Franchisee will pay, within 7 days of the effective date of
       termination or expiration of this Agreement, all amounts owed to the
       Franchisor and any Related Body Corporate including interest, and the
       Franchisee's trade and other creditors which are then unpaid.

30.2   RETURN MATERIALS

       (a)    The Franchisee will, within 7 days of the effective date of
              termination or expiration of this Agreement:

              (i)    deliver to the Franchisor all copies of the Documentation
                     together with all client lists, point of sale material,
                     advertising and marketing materials, computer software and
                     databases, forms, customer listings, stationery, business
                     cards, and other printed matter within the possession,
                     power, custody or control of the Franchisee including those
                     which bear the Trade Marks, Business Name or any other
                     Intellectual Property of the Franchisor; and

              (ii)   transfer to the Franchisor telephone and facsimile numbers
                     and listings, Yellow Pages and any similar directory
                     listings. The Franchisee appoints the Franchisor (or its
                     nominee) as the attorney of the Franchisee to complete such
                     transfers if the Franchisees defaults or refuses to
                     complies with this clause.

       (b)    If the Franchisee does not deliver the material as required in
              CLAUSE 30.2(A), the Franchisee irrevocably authorises the
              Franchisor to enter upon its business premises and take possession
              of such material.

30.3   TRANSFER REGISTRATIONS

       Upon termination or expiration of this Agreement the Franchisee will take
       such action as may be required to cancel, or at the option of the
       Franchisor transfer to the Franchisor or its nominee, at no cost to the
       Franchisor, any registrations relating to the Franchisee's use of the
       Trade Marks.

31.    RESTRAINTS

31.1   RESTRAINT COVENANTS

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will conduct the Franchised Business or any form of business
       similar to that of the Franchised Business within the Territory or within
       a 5 kilometre radius outside the Territory, directly or indirectly, for a
       period of 2 years from the date of termination of this Agreement without
       the prior written consent of the Franchisor.
<PAGE>   40

31.2   DEEMED CONDUCT OF BUSINESS

       For the purposes of CLAUSE 31.1 the Franchisee and its directors,
       officers, and shareholders will be deemed to have conducted a business
       similar to the Franchised Business directly or indirectly if any of such
       persons:

       (a)    has an interest in such business on its own account, or jointly or
              with or on behalf of any other person, firm or corporation, or as
              an employee, independent contractor, consultant, partner, joint
              venturer or agent of such business, or

       (b)    has an interest in such business through any firm, trust or
              corporation in which the Franchisee, its directors, officers or
              shareholders may be interested as director, officer, shareholder,
              beneficial owner of shares, consultant, lender, adviser or
              otherwise.

31.3   NON SOLICITATION

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will solicit, canvass or endeavour to obtain contracts or
       arrangements in respect of Customers or those who have been Customers or
       prospective customers at any time throughout the term of this Agreement
       directly or indirectly for a period of 2 years from the date of
       termination of this Agreement without the prior written consent of the
       Franchisor. For the purpose of this clause, any reference to "prospective
       customer" means a person with whom the Franchisee or the Franchisor has
       carried on substantial negotiations or discussions at any time during the
       12 months prior to date of termination of this Agreement.

31.4   NON-ENTICEMENT

       The Franchisee covenants that neither it nor its directors, officers or
       shareholders will entice or attempt to entice, directly or indirectly,
       throughout the Term and for a period of 2 years from the date of
       termination of this Agreement, without the prior written consent of the
       Franchisor, any employee, agent or contractor of the Franchisor or who
       was at any time during the term of this Agreement an employee, agent or
       contractor of the Franchisor from continuing its relationship with the
       Franchisor.

31.5   RESTRAINTS REASONABLE

       The Franchisee acknowledges that the restraints contained in this
       Agreement are reasonable having regard to the nature of the relationship
       and the consideration provided by both parties.

31.6   VALIDITY

       If any of the covenants stated in this clause is or becomes unenforceable
       or invalid, such unenforceability or invalidity will not effect the
       validity and enforceability of the other covenants of this clause which
       will remain binding.

32.    RELATIONSHIP BETWEEN THE PARTIES

       The relationship between the Franchisor and the Franchisee is limited to
       that of Franchisor and Franchisee and nothing contained in this Agreement
       will be construed to create a partnership, joint venture or (except as
       expressly provided) an agency.
<PAGE>   41

33.    DISPUTE RESOLUTION

33.1   PROCEDURE

       If a dispute arises under this Agreement:

       (a)    the complaining party will give written notice to the other party
              setting out the nature of the dispute, the outcome required by the
              complainant and what action the complainant thinks will settle the
              dispute;

       (b)    both parties will make every effort to resolve the dispute by
              mutual negotiation;

       (c)    if the parties are unable to resolve the dispute by mutual
              negotiation within 21 days after commencing negotiations, either
              party may by notice advise the other party that it wishes to have
              the dispute resolved by a mediator;

       (d)    within a further period of 21 days or such other time period
              agreed by the parties, the parties may refer the matter to a
              mutually agreed mediator. If no agreement can be reached on an
              appropriate mediator, either party may ask the mediation adviser
              to appoint a mediator;

       (e)    the mediator may determine the procedures to be followed
              (including the time and place for the mediation), may choose to
              allow the legal adviser of the parties to be present and may
              co-opt other expert assistance;

       (f)    the parties will attend the mediation and genuinely try to resolve
              the dispute;

       (g)    proceedings of the mediator will be as informal as is consistent
              with the proper conduct of the matter and will allow the mediator
              to communicate privately with the parties or with their legal
              advisers;

       (h)    the parties agree that:

              (i)    everything that occurs before the mediator is in confidence
                     and in closed session;

              (ii)   all discussions and settlement offers will be without
                     prejudice;

              (iii)  no documents brought into existence specifically for the
                     purpose of the mediation may be called into evidence in any
                     subsequent litigation by either party;

              (iv)   the mediator will act fairly, in good faith and without
                     bias;

              (v)    each party will have the opportunity to adequately present
                     its case to the mediator;

              (vi)   the mediator will deal with any matter as expeditiously as
                     possible no later than 14 days after referral to the
                     mediator;

              (vii)  the parties will report back to the mediator within 14
                     days, on actions taken, based on the outcome of the
                     mediation; and
<PAGE>   42

              (viii) unless the parties otherwise agree the costs of the
                     mediator will be borne equally.

33.2   OTHER REMEDIES

       Nothing contained in CLAUSE 33.1 will deny a party to the Agreements the
       right to seek injunctive relief from an appropriate Court, where failure
       to obtain such relief would cause irreparable damage to the party
       concerned.

33.3   NOT TO AFFECT TERMINATION RIGHTS

       The provisions of CLAUSE 33.1 will not apply to any events of termination
       provided in CLAUSE 29.1 where the event is clearly specified in the
       Agreement and there is no legitimate dispute as to the interpretation of
       their meaning or factors giving rise to such events.

34.    NOTICES

34.1   METHOD OF GIVING NOTICES

       All notices required or permitted to be given by one party to another
       under this Agreement must be in writing, addressed to the other party
       and:

       (a)    delivered to that party's address; or

       (b)    transmitted by facsimile transmission to that party's address.

34.2   TIME OF RECEIPT

       A notice given to a party under CLAUSE 34.1 is treated as having been
       given and received:

       (a)    if delivered to a party's address on the day of delivery if a
              business day, otherwise on the next following business day; and

       (b)    if transmitted by facsimile to a party's address and a correct and
              complete transmission report is received, on the day of
              transmission if a business day, otherwise on the next following
              business day.

34.3   ADDRESS OF PARTIES

       For the purposes of CLAUSES 34.1 and 34.2 the address of a party is set
       out below or is an address within a radius of 5 kilometres of the GPO
       Sydney of which that party may from time to time give notice to each
       other party:

       THE FRANCHISOR

       Level 9
       54 Miller Street
       NORTH SYDNEY  NSW  2060

       Facsimile: (02) 9922 5733
<PAGE>   43

       THE FRANCHISEE

       The address and facsimile specified in the Schedule.

35.    LAW AND JURISDICTION

35.1   GOVERNING LAW

       This Agreement is governed by the law in force in New South Wales,
       Australia.

35.2   SUBMISSION TO JURISDICTION

       The parties submit to the non-exclusive jurisdiction of the courts of New
       South Wales and any courts that may hear appeals from those courts in any
       proceedings relating this Agreement.

36.    GENERAL

36.1   FRANCHISEE TO PAY FRANCHISOR'S COSTS

       The Franchisee will pay the Franchisor's costs, expenses and outgoings
       including the costs of the Franchisor's solicitors on a solicitor and own
       client basis for the preparation, negotiation and execution of this
       Agreement (limited to a maximum of $300.00) and any stamp duty which may
       be assessed on this Agreement upon demand by the Franchisor.

36.2   CONTINUING OBLIGATIONS

       All obligations of the parties which expressly, or by their nature, are
       to survive the expiration or termination of this Agreement will continue
       in full force and effect, including without limitation the provisions of
       CLAUSE 30 insofar as they relate to periods prior to termination of this
       Agreement.

36.3   NO SET-OFF

       The Franchisee will not withhold payment of any amount due under this
       Agreement for any reason.

36.4   UNENFORCEABLE PARTS SEVERABLE

       Any provision of this Agreement which is unenforceable in a jurisdiction
       will be ineffective to the extent of the unenforceability without
       invalidating the remaining provisions of this Agreement or affecting the
       validity or enforceability of the provision in another jurisdiction.

36.5   AMENDMENT

       This Agreement may only be amended or supplemented only in writing signed
       by the parties.

36.6   COUNTERPARTS

       This Agreement may be executed in any number of counterparts and all of
       those counterparts taken together constitute one and the same instrument.
<PAGE>   44

36.7   ATTORNEYS

       Any attorney who executes this Agreement on behalf of a party declares
       that the attorney has no notice of revocation of the power of attorney
       under the authority of which the attorney executes this Agreement and no
       notice of the death of the grantor.

36.8   WAIVER

       The non-exercise of or delay in exercising any power or right of a party
       will not operate as a waiver of that power or right, nor does any single
       exercise of a power or right preclude any other or further exercise of it
       or the exercise of any other power or right. A power or right may only be
       waived in writing, signed by the party to be bound by the waiver.

36.9   FURTHER ASSURANCE

       Each party will, and will procure that each of its employees, agents and
       contractors will, execute and deliver all deeds, documents and
       instruments and take all acts reasonably necessary to carry out and give
       full effect to this Agreement and the rights and obligations of the
       parties under it.

36.10  FORCE MAJEURE

       Any delay or non-performance of any provision of this Agreement (other
       than for the payment of amounts due ) caused by conditions beyond the
       reasonable control of the performing party will not constitute a breach
       of this Agreement. The time for performance of such provision, if any,
       will be deemed to be extended for a period equal to the duration of the
       conditions preventing performance.

36.11  ENTIRE AGREEMENT

       This Agreement and any annexures constitute the entire agreement of the
       parties on the subject matter. The only enforceable obligations and
       liabilities of the parties in relation to the subject matter are those
       that arise out of this Agreement. All representations, communications and
       prior agreements in relation to the subject matter are merged in and
       superseded by this Agreement.

36.12  TIME

       Unless provided for in any other manner, the time for a party to comply
       with an obligation will be of the essence.
<PAGE>   45

EXECUTED AS A DEED in New South Wales


THE FRANCHISOR

EXECUTED by ZLAND AUSTRALIA PTY        )
LIMITED ACN 085 819 067 by:            )
                                       )
_____________________________________  )   _____________________________________
             Director                  )                Secretary
                                       )
_____________________________________  )   _____________________________________
        Name (BLOCK LETTERS)           )           Name (BLOCK LETTERS)
                                       )


THE FRANCHISEE
(IF A BODY CORPORATE)
EXECUTED by                            )
___________________________ ACN        )   _____________________________________
_________________________________ by:  )                Secretary
                                       )
_____________________________________  )   _____________________________________
             Director                  )           Name (BLOCK LETTERS)


_____________________________________
        Name (BLOCK LETTERS)


THE FRANCHISEE                         )
(IF AN INDIVIDUAL)                     )
SIGNED by                              )
                                       )
_____________________________________  )
in the presence of:                    )
                                       )
_____________________________________  )
        Signature of witness           )   _____________________________________
                                       )
_____________________________________  )
   Name of witness - please print      )
                                       )
_____________________________________  )
         Address of witness
<PAGE>   46

                                    SCHEDULE
                                   INFORMATION

Item 1:  The Franchisee

Item 2:  Company Store Arrangements (Clause 13)

Item 3:  Core Services (Clause 2.2)

Item 4:  Deposit - $1,000.00 (Clause 4.1)

Item 5:  Equipment (Clause 14.13)

Item 6:  Franchisee Advertising Fee - not less than $250.00 per month for the
         first year of the Term and thereafter not less than 1% of the Gross
         Fees (Clause 11.1)

Item 7:  Franchise Fee - $50,000.00 (Clauses 4.2 and 7.1)

Item 8:  Franchisor's Bank Account

Item 9:  National Advertising Fee - the greater of 1% of the Gross Fees in each
         Accounting Month or $250.00 (subject to an annual adjustment for
         inflation) (Clauses 7.2 and 10.1)

Item 10: Renewal Fee - the greater of 25% of the then current Franchise Fee or
         $12,500.00 (Clause 7.3)

Item 11: Renewal Term means years (Clause 3.3)

Item 12: Territory (Clause 5.1)

Item 13: Trade Marks (Clause 9)

Item 14: Transfer Fee - $4,000.00 plus 25% of the then current Franchise Fee
         (Clauses 20 and 27.2)
<PAGE>   47

                                   ANNEXURE A
                              COMPLIANCE DOCUMENTS
<PAGE>   48

          FRANCHISEE'S ACKNOWLEDGMENT OF RECEIPT OF FRANCHISE DOCUMENTS

I/we
________________________________________________________________________________


of
________________________________________________________________________________


as a franchisee/prospective franchisee state that:

1.     I/we have received the disclosure document dated _________________
       November 1999 (DISCLOSURE DOCUMENT) with the following document attached:

       (a)    a copy of the Franchise Agreement which includes the following:

              (i)    a set of compliance documents including:

                     A.     Statement of Franchisee Concerning Independent
                            Advice;

                     B.     Certificate of Independent Legal Advisor;

                     C.     Certificate of Independent Business Advisor;

                     D.     Certificate of Independent Financial Advisor; and

                     E.     Statement of Cessation of Business Under Business
                            Name;

              (ii)   Manual;

              (iii)  Franchisee's Non-Disclosure Agreement; and

              (iv)   Other Party's Non-Disclosure Agreement; and

       (b)    a copy of the Franchise Code of Conduct (CODE).

2.     I/we have read the Disclosure Document, the Franchise and Agency
       Agreement and all of its annexures and the Code.

3.     I/we have had a reasonable opportunity to understand the Disclosure
       Document, the Franchise and Agency Agreement and all of its annexures and
       the Code.


Signed on _________________________________________

________________________________________________________________________________
Franchisee/Prospective Franchisee

________________________________________________________________________________
(Printed name of Franchisee/Prospective Franchisee)
<PAGE>   49
              STATEMENT OF FRANCHISEE CONCERNING INDEPENDENT ADVICE

I/we
________________________________________________________________________________


of
________________________________________________________________________________

as a prospective franchisee state that:

1.     I/we have been given advice about the proposed franchise agreement or
       franchised business by one or more of the following:

       (a)    [ ] an independent legal adviser, a copy of whose signed statement
              is attached;

       (b)    [ ] an independent business adviser, a copy of whose signed
              statement is attached;

       (c)    [ ] an independent accountant, a copy of whose signed statement is
              attached; or

2.     If no such advice or statement was given:

       (a)    I/we state that I/we have been given legal, business or accounting
              advice about the proposed franchise agreement or franchised
              business; or

       (b)    I/we state that I/we have been told that that kind of advice
              should be sought but have decided not to seek it.

Signed on _________________________________________.


________________________________________________________________
Prospective Franchisee

________________________________________________________________
(Printed Name of Prospective Franchisee)
<PAGE>   50

                    CERTIFICATE OF INDEPENDENT LEGAL ADVISOR

I, _________________________________________________being a Solicitor in the
employ of / partner in _____________________________________________ solicitors,
and holding a full unrestricted practising certificate hereby certify that:

1.     prior to ________________________________________________ (FRANCHISEE)
       executing the Franchise Agreement between ZLand Australia Pty Limited and
       the Franchisee (FRANCHISE AGREEMENT):

       (a)    I explained to it/them the provisions in the Franchise Agreement;

       (b)    I drew to the attention of the Franchisee:

              (i)    its/their respective financial obligations and other
                     obligations to be performed and observed; and

              (ii)   the consequences if obligations were not so performed and
                     observed; and

2.     to the best of my knowledge the Franchisee indicated that it/they
       understood my advice;

3.     to the best of my information and belief the Franchise Agreement was
       entered into voluntarily; and

4.     it is my opinion that the Franchisee appeared to be aware of and
       understood its/their obligations pursuant to the Franchise Agreement.


I advise having informed the Franchisee that accounting and finance advice
should be sought as to the financial and related matters concerning the
franchised business and the franchise.

Dated:


Signed:_____________________________________


       _____________________________________
       (Printed Name of Solicitor)
<PAGE>   51

                   CERTIFICATE OF INDEPENDENT BUSINESS ADVISOR

I, _________________________________________________being an employee of /
partner in _____________________________________________ business advisers,
hereby certify that:

1.     I have been instructed by
       ________________________________________________ (FRANCHISEE) to explain
       the business risks and implications being assumed by the Franchisee
       arising from the Franchise Agreement between ZLand Australia Pty Limited
       and the Franchisee (FRANCHISE AGREEMENT);

2.     Prior to the Franchisee executing the Franchise Agreement, I gave the
       Franchisee advice in respect the business risks and implications of the
       Franchise Agreement;

3.     I informed the Franchisee in very clear terms that I was not expressing
       my opinion nor advising on the legal, financial or taxation aspects of
       the Franchise Agreement;

4.     I further informed the Franchisee that if in any doubt on those aspects,
       the Franchisee should obtain independent legal, financial and tax advice
       before signing the Franchise Agreement; and

5.     Following my explanations, the Franchisee stated to me that the
       Franchisee understood my advice as to the business risks and implications
       in respect of the Franchise Agreement.


Dated:


Signed:_____________________________________

       _____________________________________
       (Printed Name of Business Adviser)
<PAGE>   52

                  CERTIFICATE OF INDEPENDENT FINANCIAL ADVISOR

I, _________________________________________________being an employee of /
partner in _____________________________________________ accountants, hereby
certify that:

1.     I have been instructed by _______________________________________________
       (FRANCHISEE) to explain the financial risks and taxation implications
       being assumed by the Franchisee arising from the Franchise Agreement
       between ZLand Australia Pty Limited and the Franchisee (FRANCHISE
       AGREEMENT);

2.     Prior to the Franchisee executing the Franchise Agreement, I gave
       financial and taxation advice in respect of the Franchise Agreement;

3.     I informed the Franchisee in very clear terms that I was not expressing
       my opinion nor advising on the legal aspects of the Franchise Agreement;

4.     I further informed the Franchisee that if in any doubt on those aspects,
       the Franchisee should obtain independent legal advice before signing the
       Franchise Agreement; and

5.     Following my explanations, the Franchisee stated to me that the
       Franchisee understood my advice as to the financial and taxation
       implications in respect of the Franchise Agreement.


Dated:


Signed:_____________________________________

       _____________________________________
       (Printed Name of Financial Adviser)
<PAGE>   53

             STATEMENT OF CESSATION OF BUSINESS UNDER BUSINESS NAME

The undersigned proprietor of the business name ________________________________
(BUSINESS NAME), Registration Number _____________________________________ in
the State of __________________________________________ (STATE) has ceased to
carry on business in the State under the Business Name on _____________________,
2000, and no other person has commenced to carry on business under the Business
Name.

The proprietor:

1.     requests that the State cancel the registration of the Business Name; and

2.     authorises ZLand Australia Pty Limited to execute all documents required
       by the State to carry out the cancellation of the registration of the
       Business Name.


Proprietor:


_______________________________________________________________


_______________________________________________________________
(Printed name of Proprietor)
<PAGE>   54

                                   ANNEXURE B

                      FRANCHISEE'S NON DISCLOSURE AGREEMENT
<PAGE>   55

                      FRANCHISEE'S NON DISCLOSURE AGREEMENT

THIS AGREEMENT is made on                                                   2000


PARTIES

1.     ZLAND AUSTRALIA PTY LIMITED (ACCN 085 819 067) of Suite 1, Level 9, 54
       Miller Street, North Sydney, New South Wales 2060 (FRANCHISOR).

2.     THE PERSON OR CORPORATION SPECIFIED IN SCHEDULE 1 (FRANCHISEE).


RECITALS

A.     The Franchisor is the owner of or has the right to licence a suite of
       Internet-based business systems marketed under its trade mark and
       corporate image in accordance with the methodologies developed by the
       Franchisor.

B.     The Franchisor has developed a business model using such business system
       which it wishes to franchise.

C.     The Franchisee wishes to evaluate the business model and business system
       and has asked the Franchisor to disclose certain information about such
       business model and business system that the Franchisor designated as
       confidential and proprietary.

D.     In consideration of the Franchisor disclosing such confidential and
       proprietary information to the Franchisee, the Franchisee has agreed to
       keep such information confidential and to maintain such confidence on the
       terms and conditions which follow.

OPERATIVE PROVISIONS

1.     DEFINITIONS

       In the construction of this Agreement unless the contrary intention
       appears:

       BUSINESS SYSTEM means the Internet-based computer system adapted for
       integration with interactive computer networks for business enterprises,
       database enabled forms, communication systems and web page hosting
       services.

       CONFIDENTIAL INFORMATION means all confidential information of the
       Franchisor or any related body corporate as that term is defined in the
       Corporations Law, and includes:

       (a)    confidential information relating to the Business System and any
              Documentation;

       (b)    information relating to the policies, business plans, financial
              information, client and customer lists and other confidential
              information; and copyright in and to all Documentation and other
              material in possession of the Franchisor relating to the conduct
              of the Franchised Business;

       (c)    the information, know-how and expertise comprising the Business
              System;
<PAGE>   56

       (d)    all of the copyright, trade marks, trade secrets and intellectual
              property owned by or licensed to the Franchisor;

       (e)    information relating to the terms and conditions of the Franchise
              Agreement; and

       (f)    any information of the Franchisor identified or reasonably
              identified as confidential and proprietary information of the
              Franchisor or any related body corporate.

       DOCUMENTATION means the complete or partial copies of the standard
       documentation relating to the Business System, in human or
       machine-readable format or in any other medium, including any operations
       manuals, any specifications and functional specifications for the
       Business System, any program listings, data models, flow charts, logic
       diagrams, input and output forms and instructions relating to the
       Business System.

       FRANCHISE AGREEMENT means the agreement between the Franchisor and the
       Franchisee relating to the Franchised Business.

       FRANCHISED BUSINESS means the provision by the Franchisee pursuant to the
       Franchise Agreement of the Business System and supply of related services
       to customers or potential customers of the Franchisee and any other
       activities reasonably related to it.

       INVENTIONS means all inventions, discoveries and designs, whether or not
       registerable as such, including any developments of and improvements to
       any part of the Business System and the know how, expertise and
       techniques used by the Franchisee in conducting the Franchised Business.

       MODIFICATIONS means any modifications, adaptations or extensions of any
       component or element of the Business System.

       SERVICES means the services to be provided by the Franchisee or the
       Franchisor at the request of the Franchisee or a Customer to the
       Franchisee in relation to the Franchised Business whether as an employee,
       consultant, independent contractor or otherwise.

TERMINATION means the earlier to occur of:

       (a)    the termination or discontinuance of this Agreement which will
              occur when the cooling off period defined in the Franchise
              Agreement has expired and the Franchise Agreement has become
              binding on the Franchisee; or

       (b)    the withdrawal prior to the expiration of the cooling off period
              of the Franchisee's offer to enter into the Franchise Agreement.

2.     CONFIDENTIAL INFORMATION

2.1    DISCLOSURE PROHIBITED

       The Franchisee acknowledges that while evaluating the Franchised
       Business, it may become acquainted with or have access to the
       Confidential Information. The Franchisee will keep the Confidential
       Information confidential and prevent its unauthorised disclosure to or
       use by any other person.
<PAGE>   57
2.2    RESTRICTED PURPOSE

       The Franchisee will not use the Confidential Information for any purpose
       other than to evaluate the Franchised Business.

2.3    REPRODUCTION PROHIBITED

       The Franchisee will not appropriate, copy, memorise or in any manner
       reproduce any of the Confidential Information unless directed by the
       Franchisor.

2.4    RETURN OF CONFIDENTIAL INFORMATION

       The Franchisee will return all Confidential Information in the possession
       or under the control of the Franchisee on the earlier of the request by
       the Franchisor or Termination.

2.5    PERMITTED DISCLOSURES

       Nothing in this Agreement will obligate the Franchisee to maintain any
       Confidential Information in confidence which is:

       (a)    required to be disclosed pursuant to a lawful order of any court
              or government authority; or

       (b)    in the public domain at the time the Franchisee receives it.

3.     TITLE TO BUSINESS SYSTEM

3.1    PROPERTY

       The Franchisee acknowledges that the Business System, the Confidential
       Information and any goodwill attached to them is the property of the
       Franchisor or the grantor of such rights to the Franchisor.

3.2    INVENTIONS AND MODIFICATIONS

       Any Inventions or Modifications developed or created by the Franchisor,
       whether solely or jointly with others, in the course of providing the
       Services are the property of the Franchisor:

3.3    DISCLOSURE

       The Franchisee will promptly disclose in writing all Inventions and
       Modifications to the Franchisor.

3.4    ASSIGNMENT

       The Franchisee assigns all of its right, title and interest in and to the
       Inventions and Modifications, including without limitation all
       intellectual property rights, to the Franchisor or its nominee. The
       Franchisee will execute all documents required by the Franchisor and take
       such other actions as the Franchisor may reasonably require to effect
       such assignment.
<PAGE>   58
4.     RESTRAINTS

4.1    NON-SOLICITATION

       The Franchisee covenants that neither it nor, if a body corporate, its
       directors, officers or shareholders, will solicit, canvass or endeavour
       to obtain contracts or arrangements with current or past customers or
       prospective customers of the Franchisee, directly or indirectly, for a
       period of 2 years from the date of Termination without the prior written
       consent of the Franchisor. In this clause, any reference to "customer" or
       "prospective customer" means a person with whom the Franchisee has
       carried on substantial negotiations or discussions at any time during the
       12 months prior to date of Termination.

4.2    NON-ENTICEMENT

       The Franchisee covenants that neither it nor, if a body corporate, its
       directors, officers or shareholders, will entice or attempt to entice,
       directly or indirectly, for a period of 2 years from the date of
       Termination, any employee, agent or contractor of the Franchisor, or who
       was at any time prior to the date of Termination an employee, agent or
       contractor of the Franchisor, from continuing in its relationship with
       the Franchisor, without the prior written consent of the Franchisor.

4.3    INDEPENDENT RESTRAINT

       Each of the covenants constitutes an independent and separate restraint
       imposed on the Franchisee under this Agreement.

4.4    RESTRAINTS REASONABLE

       The Franchisee acknowledges that the restraints contained in this
       Agreement are reasonable having regard to the nature of the Franchisor's
       legitimate business interest in the Franchised Business.

4.5    VALIDITY

       If any of the restraints contained this clause is or will become
       unenforceable, the validity and enforceability of the other restraints
       imposed will not be affected and will remain binding on the Franchisee.

5.     BREACH

       In the event of a breach or threatened breach of the terms of this
       Agreement by the Franchisee, the Franchisor may:

       (a)    obtain an injunction restraining the Franchisee from committing
              any breach of this Agreement without showing or proving any actual
              loss sustained by the Franchisor;

       (b)    bring a claim for damages for any loss suffered, either directly
              on indirectly, by the Franchisor as a consequence of any such
              breach; or

       (c)    both (a) and (b).
<PAGE>   59
6.     INDEMNITY

       The Franchisee will indemnify the Franchisor for any loss or damage
       suffered by the Franchisor from any breach of the Franchisee's
       obligations or undertakings including without limitation all damages,
       liability, losses, claims and expenses (including legal expenses).

7.     CONSULTANTS AND EMPLOYEES

       The Franchisee will be responsible for the actions of each party to which
       it discloses, or which will have access to, any Confidential Information.
       The Franchisee will ensure that each party who will have access to the
       Confidential information becomes bound by the obligations created under
       this Agreement prior to disclosing any Confidential Information to them.

8.     OBLIGATIONS SHALL SURVIVE

       The obligations of the Franchisee in this Agreement will continue in full
       force and effect for 2 years after the date of Termination.

9.     RIGHTS

       This Agreement will not be construed as granting the Franchisee any
       rights to the Business System, Confidential Information or Franchised
       Business unless specifically agreed by the parties in writing.

EXECUTED in SYDNEY ON ______________________________ 2000.

EXECUTED by ZLAND AUSTRALIA PTY        )
LIMITED ACN 085 819 067 by:            )
                                       )    _________________________________
                                       )       Sole Director and Secretary
                                       )
                                       )    _________________________________
                                       )           Name (BLOCK LETTERS)
                                       )


FRANCHISEE (IF A COMPANY)
EXECUTED by                            )
___________________________ ACN        )
____________________________________   )    _________________________________
by:                                    )       Sole Director and Secretary
                                       )
                                       )    _________________________________
                                       )           Name (BLOCK LETTERS)
                                       )
<PAGE>   60

FRANCHISEE (IF AN INDIVIDUAL)
SIGNED by
_____________________________________  )    _________________________________
in the presence of:                    )
                                       )
_____________________________________  )
Signature of witness                   )
                                       )
_____________________________________  )
Name of witness - please print         )
                                       )
_____________________________________  )
Address of witness                     )
<PAGE>   61


                                  THE SCHEDULE


The Franchisee


<PAGE>   62


                                   ANNEXURE C
                                     MANUAL


<PAGE>   63


                                   ANNEXURE D
                      OTHER PARTY NON DISCLOSURE AGREEMENT

<PAGE>   64

                      OTHER PARTY NON DISCLOSURE AGREEMENT


THIS AGREEMENT is made on                                                  2000


PARTIES

1.       THE PERSON OR CORPORATION SPECIFIED IN ITEM 1 OF SCHEDULE 1
         (FRANCHISEE).

2.       THE PERSON OR CORPORATION SPECIFIED IN ITEM 2 OF SCHEDULE 1 (SERVICE
         PROVIDER).


RECITALS

A.       The Franchisee is the operator of a business which has the right to
         licence certain Internet-based business systems pursuant to an
         agreement with ZLand Australia Pty Limited.

B.       The Franchisee wishes to engage the Service Provider to provide certain
         services in connection with the Franchisee's business.

C.       In the course of providing such services the Service Provider will have
         access to or may become acquainted with confidential information of the
         Franchisee.

D.       The Service Provider agrees to provide the services on the terms and
         conditions which follow.


OPERATIVE PROVISIONS


1.       DEFINITIONS


         In the construction of this Agreement unless the contrary intention
         appears:


         BUSINESS SYSTEM means the Internet-based computer system adapted for
         integration with interactive computer networks for business
         enterprises, database enabled forms, communication systems and web page
         hosting services.


         CONFIDENTIAL INFORMATION means all confidential information of ZLand or
         the Franchisee or any related body corporate as that term is defined in
         the Corporations Law, and includes:

         (a)      confidential information relating to the Business System and
                  any Documentation;

         (b)      information relating to the policies, business plans,
                  financial information, client and customer lists and other
                  confidential information; and copyright in and to all
                  Documentation and other material in possession of the
                  Franchisee relating to the conduct of the Franchised Business;

         (c)      the information, know-how and expertise comprising the
                  Business System;

         (d)      all of the copyright, trade marks, trade secrets and
                  intellectual property owned by or licensed to ZLand or the
                  Franchisee;

         (e)      information relating to the terms and conditions of the
                  Franchise Agreement; and

<PAGE>   65
         (f)      any information of ZLand or the Franchisee identified or
                  reasonably identified as confidential and proprietary
                  information of ZLand or the Franchisee or any related body
                  corporate.


         DOCUMENTATION means the complete or partial copies of the standard
         documentation relating to the Business System, in human or
         machine-readable format or in any other medium, including any
         operations manuals, any specifications and functional specifications
         for the Business System, any program listings, data models, flow
         charts, logic diagrams, input and output forms and instructions
         relating to the Business System.


         FRANCHISE AGREEMENT means the agreement between ZLand and the
         Franchisee relating to the Franchised Business.


         FRANCHISED BUSINESS means the provision by the Franchisee pursuant to
         the Franchise Agreement of the Business System and supply of related
         services to customers or potential customers of the Franchisee and any
         other activities reasonably related to it.


         INVENTIONS means all inventions, discoveries and designs, whether or
         not registerable as such, including any developments of and
         improvements to any part of the Business System and the know how,
         expertise and techniques used by the Franchisee in conducting the
         Franchised Business.


         MODIFICATIONS means any modifications, adaptations or extensions of any
         component or element of the Business System.


         SERVICES means the services to be provided by the Service Provider to
         the Franchisee or ZLand in relation to the Franchised Business whether
         as an employee, consultant, independent contractor or otherwise.


TERMINATION means the termination or discontinuance of this Agreement.


         ZLAND means ZLand Australia Pty Limited.

2.       CONFIDENTIAL INFORMATION

2.1      DISCLOSURE PROHIBITED


         The Service Provider acknowledges that while providing the Services,
         the Service Provider may become acquainted with or have access to the
         Confidential Information. The Service Provider will keep the
         Confidential Information confidential and prevent its unauthorised
         disclosure to or use by any other person.

2.2      RESTRICTED PURPOSE


         The Service Provider will not use the Confidential Information for any
         purpose other than to provide the Services.

2.3      NON-REMOVAL


         The Service Provider will not remove the Confidential Information or
         any material containing the Confidential Information from the premises
         of the Franchisee without the prior written consent of the Franchisee.

<PAGE>   66

2.4      REPRODUCTION PROHIBITED


         The Service Provider will not appropriate, copy, memorise or in any
         manner reproduce any of the Confidential Information unless directed by
         the Franchisee.

2.5      RETURN OF CONFIDENTIAL INFORMATION


         The Service Provider will return all Confidential Information in the
         possession or under the control of the Service Provider on the earlier
         of the request by the Franchisee or Termination.

2.6      PERMITTED DISCLOSURES


         Nothing in this Agreement will obligate the Service Provider to
         maintain any Confidential Information in confidence which is:

         (a)      required to be disclosed pursuant to a lawful order of any
                  court or government authority;

         (b)      in the public domain at the time the Service Provider receives
                  it.

3.       TITLE TO BUSINESS SYSTEM

3.1      PROPERTY


         The Service Provider acknowledges that the Business System, the
         Confidential Information and any goodwill attached to them is the
         property of ZLand or the grantor of such rights to the Franchisor.

3.2      INVENTIONS AND MODIFICATIONS


         Any Inventions or Modifications developed or created by the Service
         Provider, whether solely or jointly with others, in the course of
         providing the Services are the property of ZLand.

3.3      DISCLOSURE


         The Service Provider will promptly disclose in writing all Inventions
         and Modifications to the Franchisor.

3.4      ASSIGNMENT


         The Service Provider assigns all of its right, title and interest in
         and to the Inventions and Modifications, including without limitation
         all intellectual property rights, to ZLand or its nominee. The
         Franchisee will execute all documents required by ZLand or the
         Franchisee and take such other actions as ZLand or the Franchisee may
         reasonably require to effect such assignment.

<PAGE>   67
4.       RESTRAINTS

4.1      NON-SOLICITATION


         The Service Provider covenants that neither it nor, if a body
         corporate, its directors, officers or shareholders, will solicit,
         canvass or endeavour to obtain contracts or arrangements with current
         or past customers or prospective customers of ZLand or the Franchisee,
         directly or indirectly, for a period of 2 years from the date of
         Termination without the prior written consent of ZLand or the
         Franchisee. In this clause, any reference to "customer" or "prospective
         customer" means a person with whom ZLand or the Franchisee has carried
         on substantial negotiations or discussions at any time during the 12
         months prior to date of Termination.

4.2      NON-ENTICEMENT


         The Service Provider covenants that neither it nor, if a body
         corporate, its directors, officers or shareholders, will entice or
         attempt to entice, directly or indirectly, for a period of 2 years from
         the date of Termination, any person who was:

         (a)      an employee, agent or contractor of ZLand or the Franchisee;
                  or

         (b)      at any time prior to the date of Termination an employee,
                  agent or contractor of ZLand or the Franchisee,


         from continuing in its relationship with ZLand or the Franchisee,
         without the prior written consent of ZLand or the Franchisee.

4.3      INDEPENDENT RESTRAINT


         Each of the covenants constitutes an independent and separate restraint
         imposed on the Service Provider under this Agreement.

4.4      RESTRAINTS REASONABLE


         The Service Provider acknowledges that the restraints contained in this
         Agreement are reasonable having regard to the nature of the
         Franchisee's legitimate business interest in the Franchised Business.

4.5      VALIDITY


         If any of the restraints contained this clause is or will become
         unenforceable, the validity and enforceability of the other restraints
         imposed will not be affected and will remain binding on the Service
         Provider.

5.       BREACH


         In the event of a breach or threatened breach of the terms of this
         Agreement by the Service Provider ZLand or the Franchisee may:

         (a)      obtain an injunction restraining the Service Provider from
                  committing any breach of this Agreement without showing or
                  proving any actual loss sustained by ZLand or the Franchisee;

<PAGE>   68

         (b)      bring a claim for damages for any loss suffered, either
                  directly on indirectly, by ZLand or the Franchisee as a
                  consequence of any such breach; or

         (c)      both (a) and (b).

6.       INDEMNITY


         The Service Provider will indemnify ZLand and the Franchisee for any
         loss or damage suffered by ZLand or the Franchisee from any breach of
         the Service Provider's obligations or undertakings including without
         limitation all damages, liability, losses, claims and expenses
         (including legal expenses).

7.       OBLIGATIONS SHALL SURVIVE


         The obligations of the Service Provider in this Agreement will continue
         in full force and effect for 2 years after the date of Termination.

8.       RIGHTS


         This Agreement not be construed as granting the Service Provider any
         rights to the Business System, the Confidential Information or the
         Franchised Business unless specifically agreed by the parties in
         writing.


EXECUTED in SYDNEY ON __________________ 2000.

ZLAND AUSTRALIA PTY LIMITED              )
                                         )
EXECUTED by ZLAND AUSTRALIA PTY          )      _______________________________
LIMITED ACN 085 819 067 by:              )        Sole Director and Secretary
                                         )
                                         )      _______________________________
                                         )            Name (BLOCK LETTERS)
                                         )


THE FRANCHISEE

EXECUTED by ________________ ACN         )
_________________________________ by:    )
                                         )
                                         )
_________________________________        )      ______________________________
           Director                      )                Secretary
                                         )
                                         )
_________________________________               ______________________________
     Name (BLOCK LETTERS)                             Name (BLOCK LETTERS)


<PAGE>   69


THE SERVICE PROVIDER (IF A COMPANY)           )
EXECUTED by ___________________________ ACN   )  ______________________________
____________________________________ by:      )    Sole Director and Secretary
                                              )
                                              )  ______________________________
                                              )        Name (BLOCK LETTERS)



THE SERVICE PROVIDER (IF AN INDIVIDUAL)

SIGNED by _______________________________ in  )
the presence of:                              )  ______________________________
                                              )
                                              )
____________________________________________  )
           Signature of witness               )
                                              )
____________________________________________  )
        Name of witness - please print        )
                                              )
                                              )
____________________________________________  )
               Address of witness             )


<PAGE>   70


                                   SCHEDULE 1


Item 1:      The Franchisee


Item 2:      The Service Provider


<PAGE>   1
                                                                   EXHIBIT 10.15

                              EMPLOYMENT AGREEMENT


This Employment Agreement is made and entered into by and between Zland inc.
(the "Company") and John Veenstra. ("Veenstra").


                                    RECITALS

A.     On July 8, 1999 (the "Commencement Date") Veenstra was employed by the
       Company as its Chairman and Chief Executive Officer and is hereby bound
       by this Employment Agreement;

       NOW, THEREFORE, in consideration of the promises and benefits contained
       in this Agreement, Veenstra and the Company hereby agree as follows:

       1.     Position and Duties: Veenstra shall continue to be employed by
              the Company as its Chairman and Chief Executive. As Chairman and
              CEO, Veenstra agrees to devote his full business time, energy and
              skill to his duties at the Company. These duties shall include,
              but not be limited to, any duties consistent with his position
              which may be assigned to Veenstra from the Zland Board of
              Directors.

       2.     Term of Employment: Veenstra's employment with the Company
              pursuant to this Agreement shall be on an at-will basis, subject
              to the provisions regarding termination set forth below. Upon
              termination of Veenstra's employment with the Company, neither
              Veenstra nor the Company shall have any further obligation or
              liability to the other, except as set forth in Paragraphs 3(c ),
              4, and 5 below.

       3.     Compensation: Veenstra shall be compensated by the Company for his
              services as follows:

              (a)    Base Salary: Veenstra shall be paid a monthly base salary
                     of twenty thousand dollars ($20,000.00) (two hundred forty
                     thousand dollars ($240,000.00) on an annualized basis),
                     subject to applicable withholding and paid in accordance
                     with the Company's normal payroll procedures. Such salary
                     will be reviewed on an annual basis and adjustments made as
                     deemed appropriate by the Compensation Committee of the
                     Board of Directors. Any decrease in salary may be viewed as
                     a material event at Veenstra's sole discretion and
                     therefore trigger termination clauses as set forth in
                     Paragraphs 4 and 5 below.

              (b)    Benefits: Veenstra shall have the right, on the same basis
                     as other employees of the Company, to participate in and to
                     receive benefits under any of the Company's benefit plans,
                     including medical, dental and group insurance plans for
                     Veenstra and his immediate family. Veenstra shall also be
                     entitled to participate in

                                       1
<PAGE>   2

                     any 401(k) Plan or Employee Stock Purchase Plan that the
                     Company may offer, now or in the future, in accordance with
                     its terms. In addition, Veenstra shall be entitled to the
                     benefits afforded to other employees under the Company's
                     vacation, holiday and business expense reimbursement
                     policies.

              (c)    Executive Incentive Compensation Plan: Veenstra will be
                     eligible to receive, in addition to his Base Salary, an
                     annual incentive compensation payment which would equal, at
                     a minimum, fifty percent (50%) of Veenstra's current Base
                     Salary, and at a maximum, seventy-five (75%) of Veenstra's
                     Base Salary, provided the Company achieves pre-defined
                     goals for that period. These goals will be determined
                     mutually between Veenstra and the Board of Directors.

                     Similar bonuses will apply in subsequent fiscal years.
                     These payments will normally be made on a six month
                     retroactive basis, by August 30th of the current fiscal
                     year, and February 28th of the next fiscal year.

                     In the event that Veenstra terminates his employment
                     voluntarily, Veenstra shall be entitled to receive a
                     payment pro-rated in accordance with the period of
                     Veenstra's employment with the Company during the
                     applicable fiscal year, provided that the predetermined
                     goals for that period were met. Payment in this case will
                     be made at the normal August 30th or February 28th
                     interval.

              (d)    Stock Options: Veenstra, will be granted a option, as part
                     of this contract, to purchase 500,000 shares of the
                     Company's common stock at a pre-IPO price not to exceed
                     $9.00/share. The shares subject to this option will vest as
                     follows: (A) upon the one (1) year anniversary of the
                     Commencement date, 25%; (B) thereafter, 2.0833% per month.

                     In addition, Veenstra will be granted a contract bonus of
                     100,000 shares of the Company's common stock at a pre-IPO
                     price not to exceed $9.00/share. The shares subject to this
                     option will be vested immediately.

       4.     Benefits Upon Voluntary Termination: In the event that Veenstra
              voluntarily resigns from his employment with the Company, Veenstra
              shall be entitled to no compensation or benefits other than those
              earned in Paragraph 3 above through the date of his termination,
              unless the Company materially altered Veenstra's duties,
              responsibilities, authority or compensation from that set forth in
              Paragraphs 1 and 3 above. In that event, Paragraph 5(b) shall
              apply. Veenstra will have one (1) year from


                                       2
<PAGE>   3

              the date of his resignation to exercise any stock options that
              were vested prior to the date of his resignation.

              In the event that Veenstra's employment terminates as a result of
              his death or disability, Veenstra shall be entitled to the
              benefits described in Paragraph 5(c).

       5.     Benefits Upon Other Termination: Veenstra agrees that his
              employment may be terminated by the Company at any time, with or
              without cause. In the event of the termination of Veenstra's
              employment by the Company for the reasons set forth below, he
              shall be entitled to the following:

              (a)    Termination for Cause: If Veenstra's employment is
                     terminated by the Company for Cause as defined below,
                     Veenstra shall be entitled to no compensation or benefits
                     other than those earned under Paragraph 3 through the date
                     of his termination. Veenstra will have one (1) year from
                     the date of his termination to exercise any stock options
                     that were vested prior to the date of his termination.

                     For purposes of this Agreement, a termination "for Cause"
                     may only occur if Veenstra is terminated for any of the
                     following reasons:

                     (i)    theft, dishonesty, or falsification of any
                            employment or Company records;

                     (ii)   improper disclosure of the Company's confidential or
                            proprietary information;

                     (iii)  failure or inability to perform any reasonable
                            assigned duties after written notice from the
                            Company of, and a reasonable opportunity to cure
                            such failure or inability; or

                     (iv)   Veenstra's conviction of any criminal act which
                            impairs his ability to perform his duties under this
                            Agreement.

              (b)    Termination for Other Than Cause: If Veenstra's employment
                     is terminated by the Company for any reason Other Than
                     Cause and not as a result of death or disability as set
                     forth in Paragraph 4, and not a result of a Change of
                     Control as set forth in subparagraph 5(c) below, Veenstra
                     shall be entitled to receive a lump sum severance payment
                     equal to twelve (12) month's Base Compensation plus 50%
                     bonus, less applicable withholding, at his final monthly
                     salary rate. This payment shall be made immediately upon
                     termination. Veenstra will also be entitled to full
                     benefits as set forth in Paragraph 3(b) above, for a period
                     of twelve (12) months after termination. In addition,
                     Veenstra shall be entitled to an acceleration of vesting of
                     all remaining unvested


                                       3
<PAGE>   4

                     stock options granted as set forth in Paragraph 3(d) for
                     which he has up to one (1) year after the date of
                     Termination to exercise.

                     For purposes of subparagraph 5(b), a Termination for Other
                     Than Cause shall occur if the Company materially alters
                     Veenstra's duties, responsibilities, authority or
                     compensation from that set forth in Paragraphs 1 and 3
                     above.

              (c)    Termination Following a Change in Control:

                     (i)    In the event a Change in Control occurs, Veenstra
                            will be entitled to immediate acceleration of
                            vesting for all stock options granted to Veenstra as
                            set forth in Paragraph 3(d), as of the date of the
                            Change in Control, for which he has up to one (1)
                            year after the date of the Change in Control, to
                            exercise.

                     (ii)   In addition, in the event of termination of
                            Veenstra's employment for any reason, or if the
                            Company materially alters Veenstra's duties,
                            responsibilities, authority or compensation from
                            that set forth in Paragraphs 1 and 3 above, within
                            two (2) years after a Change of Control, Veenstra.
                            shall be entitled to a lump sum severance payment
                            equal to two (2) years Base Salary and 50% bonus,
                            less applicable withholding at his final monthly
                            salary rate. This payment shall be made immediately
                            upon termination.

                     (iii)  In addition, Veenstra will also be entitled to full
                            benefits as set forth in Paragraph 3(c) above, for a
                            period of twelve (12) months after termination.

                     (iv)   For purposes of this Agreement, a "Change of
                            Control" shall mean an Ownership Change in which the
                            shareholders of the Company before such Ownership
                            Change do not retain, directly or indirectly, at
                            least a majority of the beneficiary interest in the
                            voting stock of the Company after such transaction
                            or in which the Company is not the surviving
                            corporation. For purposes of this Agreement an
                            "Ownership Change" shall be deemed to have occurred
                            in the event any of the following occurs with
                            respect to the Company:

                            A.     the direct or indirect sale or exchange by
                                   the shareholders of the Company of all or
                                   substantially all of the stock in the
                                   Company;

                            B.     a merger or consolidation in which the
                                   Company is a minority party;


                                       4
<PAGE>   5

                            C.     the sale, exchange, or transfer of all or
                                   substantially all of the assets of the
                                   Company; or

                            D.     a liquidation or dissolution of the Company.

       6.     Exclusive Remedy: Veenstra agrees that the severance plan
              described in Paragraphs 4 and 5 above shall be his sole and
              exclusive remedy in the event that the Company terminates his
              employment and he shall be entitled to no further compensation for
              any damage or injury arising out of the termination of his
              employment by the Company.

       7.     Attorney's Fees: The prevailing party shall be entitled to recover
              from the losing party its attorney's fees and costs incurred in
              any action brought to enforce any right arising out of this
              Agreement.

       8.     Interpretation: Veenstra and the Company agree that this Agreement
              shall be interpreted in accordance with and governed by the laws
              of the State of California.

       9.     Successors and Assigns: This Agreement shall inure to the benefit
              of and be binding upon the Company and its successors and assigns.
              In view of the personal nature of the services to be performed
              under this Agreement by Veenstra, he shall not have the right to
              assign or transfer any of his rights, obligations or benefits
              under this agreement, except as otherwise noted herein.

       10.    Entire Agreement: This Agreement constitutes the entire employment
              agreement between Veenstra and the Company regarding the terms and
              conditions of his employment with the exception of any stock
              option agreement between Veenstra and the Company for shares
              granted in Paragraph 3(d) above.

       11.    Modification: This Agreement may only be modified or amended be a
              supplemental written agreement signed by Veenstra and the Company.


                                       5
<PAGE>   6


IN WITNESS WHEREOF, the parties have executed this Agreement as of the date and
year written below.



                                         Zland Corporation



Date:     7/8/99                         By: /s/ GLENN ABOOD
     ------------------------------         ---------------------------------
                                         Its: President & COO


Date:     7/8/99                         /s/ JOHN VEENSTRA
     ------------------------------      ------------------------------------
                                             John Veenstra



                                        6


<PAGE>   1
                                                                   EXHIBIT 10.16

                              EMPLOYMENT AGREEMENT

This Employment Agreement is made and entered into by and between Zland inc.
(the "Company") and Glenn E. Abood ("Abood").


                                    RECITALS

A.     On June 7, 1999 (the "Commencement Date") Abood was employed by the
       Company as its President and Chief Operating Officer;

       NOW, THEREFORE, in consideration of the promises and benefits contained
       in this Agreement, Abood and the Company hereby agree as follows:

       1.     Position and Duties: Abood shall be employed by the Company as its
              President and Chief Operating Officer reporting to John Veenstra,
              Chairman and CEO, effective June 7, 1999. As President and COO,
              Abood agrees to devote his full business time, energy and skill to
              his duties at the Company. These duties shall include, but not be
              limited to, any duties consistent with his position which may be
              assigned to Abood from the CEO. Abood will have offices in both
              Company headquarters as well as a new office to be opened in or
              about San Jose, CA.

       2.     Term of Employment: Abood's employment with the Company pursuant
              to this Agreement shall be on an at-will basis, subject to the
              provisions regarding termination set forth below. Upon termination
              of Abood's employment with the Company, neither Abood nor the
              Company shall have any further obligation or liability to the
              other, except as set forth in Paragraphs 3(c ), 4, and 5 below.

       3.     Compensation: Abood shall be compensated by the Company for his
              services as follows:

              (a)    Base Salary: Abood shall be paid a monthly base salary of
                     twenty thousand dollars ($20,000.00) (two hundred forty
                     thousand dollars ($240,000.00) on an annualized basis),
                     subject to applicable withholding and paid in accordance
                     with the Company's normal payroll procedures. Such salary
                     will be reviewed on an annual basis and adjustments made as
                     deemed appropriate by the CEO and the Board of Directors.
                     Any decrease in salary may be viewed as a material event at
                     Abood's sole discretion and therefore trigger termination
                     clauses as set forth in Paragraphs 4 and 5 below.

              (b)    Benefits: Abood shall have the right, on the same basis as
                     other employees of the Company, to participate in and to
                     receive benefits under any of the Company's benefit plans,
                     including medical, dental and group insurance plans for
                     Abood and his immediate family. Abood shall also be
                     entitled to participate in

                                       1
<PAGE>   2

                     any 401 (k) Plan or Employee Stock Purchase Plan that the
                     Company may offer, now or in the future, in accordance with
                     its terms. In addition, Abood shall be entitled to the
                     benefits afforded to other employees under the Company's
                     vacation, holiday and business expense reimbursement
                     policies.

              (c)    Executive Incentive Compensation Plan: Abood will be
                     eligible to receive, in addition to his Base Salary, an
                     annual incentive compensation payment which would equal, at
                     a minimum, fifty percent (50%) of Abood's current Base
                     Salary, and at a maximum, seventy-five (75%) of Abood's
                     Base Salary, provided the Company achieves pre-defined
                     goals for that period. These goals will be determined
                     mutually between the CEO, Abood and the Board of Directors.
                     For 1999, this bonus will be calculated on a pro-rata basis
                     for the period between the Commencement Date and the end of
                     the fiscal year.

                     Similar bonuses will apply in subsequent fiscal years.
                     These payments will normally be made on a six month
                     retroactive basis, by August 30th of the current fiscal
                     year, and February 28th of the next fiscal year.

                     In the event that Abood terminates his employment
                     voluntarily, Abood shall be entitled to receive a payment
                     pro-rated in accordance with the period of Abood's
                     employment with the Company during the applicable fiscal
                     year, provided that the predetermined goals for that period
                     were met. Payment in this case will be made at the normal
                     August 30th or February 28th interval.

              (d)    Stock Options: Abood will be granted a hiring option to
                     purchase 500,000 shares of the Company's common stock at a
                     pre-IPO price not to exceed $9.00/share. The shares subject
                     to this option will vest as follows: (A) upon the one (1)
                     year anniversary of the Commencement date, 25%; (B)
                     thereafter, 2.0833% per month.

                     In addition, Abood will be granted a hiring bonus of
                     100,000shares of the Company's common stock at a pre-IPO
                     price not to exceed $9.00/share. The shares subject to this
                     option will be vested immediately.


                                       2
<PAGE>   3

       4.     Benefits Upon Voluntary Termination: In the event that Abood
              voluntarily resigns from his employment with the Company, Abood
              shall be entitled to no compensation or benefits other than those
              earned in Paragraph 3 above through the date of his termination,
              unless the Company materially altered Abood's duties,
              responsibilities, authority or compensation from that set forth in
              Paragraphs 1 and 3 above. In that event, Paragraph 5(b) shall
              apply. Abood will have one (1) year from the date of his
              resignation to exercise any stock options that were vested prior
              to the date of his resignation.

              In the event that Abood's employment terminates as a result of his
              death or disability, Abood shall be entitled to the benefits
              described in Paragraph 5(c).

       5.     Benefits Upon Other Termination: Abood agrees that his employment
              may be terminated by the Company at any time, with or without
              cause. In the event of the termination of Abood's employment by
              the Company for the reasons set forth below, he shall be entitled
              to the following:

              (a)    Termination for Cause: If Abood's employment is terminated
                     by the Company for Cause as defined below, Abood shall be
                     entitled to no compensation or benefits other than those
                     earned under Paragraph 3 through the date of his
                     termination. Abood will have one (1) year from the date of
                     his termination to exercise any stock options that were
                     vested prior to the date of his termination.

                     For purposes of this Agreement, a termination "for Cause"
                     may only occur if Abood is terminated for any of the
                     following reasons:

                     (i)    theft, dishonesty, or falsification of any
                            employment or Company records;

                     (ii)   improper disclosure of the Company's confidential or
                            proprietary information;

                     (iii)  failure or inability to perform any reasonable
                            assigned duties after written notice from the
                            Company of, and a reasonable opportunity to cure
                            such failure or inability; or

                     (iv)   Abood's conviction of any criminal act which impairs
                            his ability to perform his duties under this
                            Agreement.


                                       3
<PAGE>   4

              (b)    Termination for Other Than Cause: If Abood's employment is
                     terminated by the Company for any reason Other Than Cause
                     and not as a result of death or disability as set forth in
                     Paragraph 4, and not a result of a Change of Control as set
                     forth in subparagraph 5(c) below, Abood shall be entitled
                     to receive a lump sum severance payment equal to twelve
                     (12) month's Base Compensation plus 50% bonus, less
                     applicable withholding, at his final monthly salary rate.
                     This payment shall be made immediately upon termination.
                     Abood will also be entitled to full benefits as set forth
                     in Paragraph 3(b) above, for a period of twelve (12) months
                     after termination. In addition, Abood shall be entitled to
                     an acceleration of all remaining unvested stock options
                     granted as set forth in Paragraph 3(d) for which he has up
                     to one (1) year after the date of Termination to exercise.

                     For purposes of subparagraph 5(b), a Termination for Other
                     Than Cause shall occur if the Company materially alters
                     Abood's duties, responsibilities, authority or compensation
                     from that set forth in Paragraphs 1 and 3 above.

              (c)    Termination Following a Change in Control:

                     (i)    In the event a Change in Control occurs, Abood will
                            be entitled to immediate acceleration of vesting for
                            all stock options granted to Abood as set forth in
                            Paragraph 3(d), as of the date of the Change in
                            Control, for which he has up to one (1) year after
                            the date of the Change in Control, to exercise.

                     (ii)   In addition, in the event of termination of Abood's
                            employment for any reason, or if the Company
                            materially alters Abood's duties, responsibilities,
                            authority or compensation from that set forth in
                            Paragraphs 1 and 3 above, within two (2) years after
                            a Change of Control, Abood shall be entitled to a
                            lump sum severance payment equal to two (2) years
                            Base Salary and 50% bonus, less applicable
                            withholding at his final monthly salary rate. This
                            payment shall be made immediately upon termination.

                     (iii)  In addition, Abood will also be entitled to full
                            benefits as set forth in Paragraph 3(c) above, for a
                            period of twelve (12) months after termination.

                     (iv)   For purposes of this Agreement, a "Change of
                            Control" shall mean an Ownership Change in which the
                            shareholders of the Company before such Ownership
                            Change do not retain, directly or indirectly, at
                            least a majority of the beneficiary interest in the
                            voting stock of the Company after such transaction
                            or in which the Company is not the


                                       4
<PAGE>   5

                            surviving corporation. For purposes of this
                            Agreement an "Ownership Change" shall be deemed to
                            have occurred in the event any of the following
                            occurs with respect to the Company:

                            A.     the direct or indirect sale or exchange by
                                   the shareholders of the Company of all or
                                   substantially all of the stock in the
                                   Company;

                            B.     a merger or consolidation in which the
                                   Company is a minority party;

                            C.     the sale, exchange, or transfer of all or
                                   substantially all of the assets of the
                                   Company; or

                            D.     a liquidation or dissolution of the Company.

       6.     Exclusive Remedy: Abood agrees that the severance plan described
              in Paragraphs 4 and 5 above shall be his sole and exclusive remedy
              in the event that the Company terminates his employment and he
              shall be entitled to no further compensation for any damage or
              injury arising out of the termination of his employment by the
              Company.

       7.     Attorney's Fees: The prevailing party shall be entitled to recover
              from the losing party its attorney's fees and costs incurred in
              any action brought to enforce any right arising out of this
              Agreement.

       8.     Interpretation: Abood and the Company agree that this Agreement
              shall be interpreted in accordance with and governed by the laws
              of the State of California.

       9.     Successors and Assigns: This Agreement shall inure to the benefit
              of and be binding upon the Company and its successors and assigns.
              In view of the personal nature of the services to be performed
              under this Agreement by Abood, he shall not have the right to
              assign or transfer any of his rights, obligations or benefits
              under this agreement, except as otherwise noted herein.

       10.    Entire Agreement: This Agreement constitutes the entire employment
              agreement between Abood and the Company regarding the terms and
              conditions of his employment with the exception of any stock
              option agreement between Abood and the Company for shares granted
              in Paragraph 3(d) above.

       11.    Modification: This Agreement may only be modified or amended be a
              supplemental written agreement signed by Abood and the Company.

                                       5
<PAGE>   6

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date and
year written below.



                                           Zland Corporation



Date:          5/20/99                     By:  /s/ JOHN W. VEENSTRA
     --------------------------------          ---------------------------------
                                           its: CEO
                                               --------------------------------

Date:          5/20/99                     /s/ GLENN E. ABOOD
     --------------------------------      ------------------------------------
                                               Glenn E. Abood





                                        6


<PAGE>   1

                                                                   EXHIBIT 10.17

                              EMPLOYMENT AGREEMENT
                              --------------------

         This Employment Agreement is made and entered into by and between
ZLand, Inc. (the "Company") and Joan Nagelkirk ("Nagelkirk").

                                    RECITALS
                                    --------

         On December 1, 1999 (the "Commencement Date") Nagelkirk was employed by
the Company as its Chief Financial Officer and is hereby bound by this
Employment Agreement.

         NOW, THEREFORE, in consideration of the promises and benefits contained
in this Agreement, Nagelkirk and the Company hereby agree as follows:

         1. Position and Duties: Nagelkirk shall be employed by the Company as
its Chief Financial Officer. As Chief Financial Officer, Nagelkirk agrees to
devote her full business time, energy and skill to her duties at the Company.
These duties shall include, but not be limited to, any duties consistent with
her position which may be assigned to Nagelkirk from the Company's Board of
Directors.

         2. Term of Employment: Nagelkirk's employment with the Company pursuant
to this Agreement shall be on an at-will basis, subject to the provisions
regarding termination set forth below. Upon termination of Nagelkirk's
employment with the Company, neither Nagelkirk nor the Company shall have any
further obligation or liability to the other, except as set forth in Sections
3.3, 4, and 5 below.

         3. Compensation: Nagelkirk shall be compensated by the Company for her
services as follows:

                  3.1 Base Salary: Nagelkirk shall be paid a monthly base salary
of sixteen thousand six hundred sixty-six dollars and sixty-seven cents
($16,666.67) (two hundred thousand dollars ($200,000.00) on an annualized
basis), subject to applicable withholding and paid in accordance with the
Company's normal payroll procedures. Such salary will be reviewed at least
annually and adjustments made as deemed appropriate by the Compensation
Committee of the Board of Directors. Any decrease in salary may be viewed as a
material event at Nagelkirk's sole discretion and therefore trigger termination
provisions as set forth in Sections 4 and 5 below.

                  3.2 Benefits: Nagelkirk shall have the right, on the same
basis as other employees of the Company, to participate in and to receive
benefits under any of the Company's benefit plans, including medical, dental and
group insurance plans for Nagelkirk and her immediate family. Nagelkirk shall
also be entitled to participate in any 401(k) Plan, Profit Sharing Plan or
Employee Stock Purchase Plan that the Company may offer, now or in the future,
in accordance with its terms. In addition, Nagelkirk shall be entitled to the
benefits afforded to other employees under the Company's vacation, holiday and
business expense reimbursement policies.


                                       1
<PAGE>   2

                  3.3 Executive Incentive Compensation Plan: Nagelkirk will be
eligible to receive, in addition to her Base Salary, an annual incentive
compensation payment which would equal, at a minimum, forty percent (40%) of
Nagelkirk's current Base Salary, and at a maximum, seventy-five (75%) of
Nagelkirk's Base Salary, provided the Company achieves pre-defined goals for
that period. These goals will be determined mutually between Nagelkirk and the
Board of Directors. Similar bonuses will apply in subsequent fiscal years. These
payments will normally be made on a six month retroactive basis, on February
28th and August 31st of each fiscal year. If Nagelkirk terminates her employment
voluntarily, Nagelkirk shall be entitled to receive a payment pro-rated in
accordance with the period of Nagelkirk's employment with the Company during the
applicable fiscal year, provided that the pre-determined goals for that period
were met. Payment in this case will be made at the normal February 28th or
August 31st interval.

                  3.4 Stock Options: Nagelkirk will be granted a option, as part
of this contract, to purchase 200,000 shares of the Company's common stock at a
pre-IPO price not to exceed $9.00 per share. The shares subject to this option
will vest as follows: (A) upon the one (1) year anniversary of the Commencement
Date, 25%; (B) thereafter, 6.25% per month.

         4. Benefits Upon Voluntary Termination: If Nagelkirk voluntarily
resigns from her employment with the Company, Nagelkirk shall be entitled to no
compensation or benefits other than those earned in Section 3 above through the
date of her termination, unless the Company materially altered Nagelkirk's
duties, responsibilities, authority or compensation from that set forth in
Sections 1 and 3 above. In that event, Section 5.2 shall apply. Nagelkirk will
have one (1) year from the date of her resignation to exercise any stock options
that were vested prior to the date of her resignation. If Nagelkirk's employment
terminates as a result of her death or disability, Nagelkirk shall be entitled
to the benefits described in Section 5.3.

         5. Benefits Upon Other Termination: Nagelkirk agrees that her
employment may be terminated by the Company at any time, with or without cause.
In the event of the termination of Nagelkirk's employment by the Company for the
reasons set forth below, she shall be entitled to the following:

                  5.1 Termination for Cause: If Nagelkirk's employment is
terminated by the Company for Cause as defined below, Nagelkirk shall be
entitled to no compensation or benefits othis than those earned under Section 3
through the date of her termination. Nagelkirk will have one (1) year from the
date of her termination to exercise any stock options that were vested prior to
the date of her termination. For purposes of this Agreement, a termination "for
Cause" may only occur if Nagelkirk is terminated for any of the following
reasons:

                  (i)    theft, dishonesty, or falsification of any employment
                         or Company records;

                  (ii)   improper disclosure of the Company's confidential or
                         proprietary information;

                  (iii)  failure or inability to perform any reasonable assigned
                         duties after written notice from the Company of, and a
                         reasonable opportunity to cure such failure or
                         inability; or

                  (iv)   Nagelkirk's conviction of any criminal act which
                         impairs her ability to perform her duties under this
                         Agreement.


                                       2
<PAGE>   3

                  5.2 Termination for Othis Than Cause: If Nagelkirk's
employment is terminated by the Company for any reason Other Than Cause and not
as a result of death or disability as set forth in Section 4, and not a result
of a Change of Control as set forth in Section 5.3 below, Nagelkirk shall be
entitled to receive a lump sum severance payment equal to twelve (12) months
Base Compensation plus 40% bonus, less applicable withholding, at her final
monthly salary rate. This payment shall be made immediately upon termination.
Nagelkirk will also be entitled to full benefits as set forth in Section 3.2
above, for a period of twelve (12) months after termination. In addition,
Nagelkirk shall be entitled to an acceleration of vesting of all remaining
unvested stock options granted as set forth in Section 3.4 for which she shall
have up to one (1) year after the date of termination to exercise. For purposes
of this Agreement, a termination for Other Than Cause shall occur if the Company
materially alters Nagelkirk's duties, responsibilities, authority or
compensation from that set forth in Sections 1 and 3 above.

                  5.3 Termination Following a Change in Control:

                         (a) If a Change in Control occurs, Nagelkirk will be
entitled to immediate acceleration of vesting for all stock options granted to
Nagelkirk as set forth in Section 3.4, as of the date of the Change in Control,
for which she has up to one (1) year after the date of the Change in Control, to
exercise.

                         (b) In addition, in the event of termination of
Nagelkirk's employment for any reason, or if the Company materially alters
Nagelkirk's duties, responsibilities, authority or compensation from that set
forth in Sections 1 and 3 above, within two (2) years after a Change of Control,
Nagelkirk shall be entitled to a lump sum severance payment equal to two (2)
years Base Salary and 40% bonus, less applicable withholding at her final
monthly salary rate. This payment shall be made immediately upon termination.

                         (c) In addition, Nagelkirk will also be entitled to
full benefits as set forth in Section 3.3 above, for a period of twelve (12)
months after termination.

                         (d) For purposes of this Agreement, a "Change of
Control" shall mean an Ownership Change in which the shareholders of the Company
before such Ownership Change do not retain, directly or indirectly, at least a
majority of the beneficiary interest in the voting stock of the Company after
such transaction or in which the Company is not the surviving corporation. For
purposes of this Agreement, an "Ownership Change" shall be deemed to have
occurred in the event any of the following occurs with respect to the Company:

                             (i)   the direct or indirect sale or exchange by
                                   the shareholders of the Company of all or
                                   substantially all of the stock in the
                                   Company;

                             (ii)  a merger or consolidation in which the
                                   Company is a minority party;


                                       3
<PAGE>   4

                             (iii) the sale, exchange, or transfer of all or
                                   substantially all of the assets of the
                                   Company; or

                         (e) a liquidation or dissolution of the Company.

         6. Exclusive Remedy: Nagelkirk agrees that the severance plan described
in Sections 4 and 5 above shall be her sole and exclusive remedy if the Company
terminates her employment and he shall be entitled to no further compensation
for any damage or injury arising out of the termination of her employment by the
Company.

         7. Attorney's Fees: The prevailing party shall be entitled to recover
from the losing party its attorney's fees and costs incurred in any action
brought to enforce any right arising out of this Agreement.

         8. Interpretation: Nagelkirk and the Company agree that this Agreement
shall be interpreted in accordance with and governed by the laws of the State of
California.

         9. Successors and Assigns: This Agreement shall inure to the benefit of
and be binding upon the Company and its successors and assigns. In view of the
personal nature of the services to be performed under this Agreement by
Nagelkirk, he shall not have the right to assign or transfer any of her rights,
obligations or benefits under this agreement, except as otherwise noted herein.

         10. Entire Agreement: This Agreement constitutes the entire employment
agreement between Nagelkirk and the Company regarding the terms and conditions
of her employment with the exception of any stock option agreement between
Nagelkirk and the Company for shares granted in Section 3.3 above.

         11. Modification: This Agreement may only be modified or amended be a
supplemental written agreement signed by Nagelkirk and the Company.

         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date and year written below.


                                  ZLand, Inc., a Delaware corporation


         Date: December 1, 1999   /S/ GLENN E. ABOOD
                                  --------------------------------------------
                                  By: Glenn E. Abood, President



         Date: December 1, 1999   /S/ JOAN NAGELKIRK
                                  --------------------------------------------
                                  Joan Nagelkirk


                                       4


<PAGE>   1
                                                                   EXHIBIT 10.18

                              EMPLOYMENT AGREEMENT
                              --------------------

         This Employment Agreement is made and entered into by and between
ZLand, Inc. (the "Company") and Gregg Amber ("Amber").

                                    RECITALS
                                    --------

         On December 1, 1999 (the "Commencement Date") Amber was employed by the
Company as its Senior Vice President, General Counsel and Secretary and is
hereby bound by this Employment Agreement.

         NOW, THEREFORE, in consideration of the promises and benefits contained
in this Agreement, Amber and the Company hereby agree as follows:

         1. Position and Duties: Amber shall be employed by the Company as its
Senior Vice President, General Counsel and Secretary. As Senior Vice President,
General Counsel and Secretary, Amber agrees to devote his full business time,
energy and skill to his duties at the Company. These duties shall include, but
not be limited to, any duties consistent with his position which may be assigned
to Amber from the Company's Board of Directors. Amber shall not be required to
relocate from Orange County, California.

         2. Term of Employment: Amber's employment with the Company pursuant to
this Agreement shall be on an at-will basis, subject to the provisions regarding
termination set forth below. Upon termination of Amber's employment with the
Company, neither Amber nor the Company shall have any further obligation or
liability to the other, except as set forth in Sections 3.3, 4, and 5 below.

         3. Compensation: Amber shall be compensated by the Company for his
services as follows:

                  3.1 Base Salary: Amber shall be paid a monthly base salary of
eighteen thousand seven hundred fifty dollars ($18,750.00) (two hundred
twenty-five thousand dollars ($225,000.00) on an annualized basis), subject to
applicable withholding and paid in accordance with the Company's normal payroll
procedures. Such salary will be reviewed at least annually and adjustments made
as deemed appropriate by the Compensation Committee of the Board of Directors.
Any decrease in salary may be viewed as a material event at Amber's sole
discretion and therefore trigger termination provisions as set forth in Sections
4 and 5 below.

                  3.2 Benefits: Amber shall have the right, on the same basis as
other employees of the Company, to participate in and to receive benefits under
any of the Company's benefit plans, including medical, dental and group
insurance plans for Amber and his immediate family. Amber shall also be entitled
to participate in any 401(k) Plan, Profit Sharing Plan or Employee Stock
Purchase Plan that the Company may offer, now or in the future, in accordance
with its terms. In addition, Amber shall be entitled to the benefits afforded to
other employees under the Company's vacation, holiday and business expense
reimbursement policies.


                                       1
<PAGE>   2

                  3.3 Executive Incentive Compensation Plan: Amber will be
eligible to receive, in addition to his Base Salary, an annual incentive
compensation payment which would equal, at a minimum, fifty percent (50%) of
Amber's current Base Salary, and at a maximum, seventy-five (75%) of Amber's
Base Salary, provided the Company achieves pre-defined goals for that period.
These goals will be determined mutually between Amber and the Board of
Directors. Similar bonuses will apply in subsequent fiscal years. These payments
will normally be made on a six month retroactive basis, on February 28th and
August 31st of each fiscal year. If Amber terminates his employment voluntarily,
Amber shall be entitled to receive a payment pro-rated in accordance with the
period of Amber's employment with the Company during the applicable fiscal year,
provided that the pre-determined goals for that period were met. Payment in this
case will be made at the normal February 28th or August 31st interval. Amber
shall be obligated to make maximum contributions to any 401(k) or Profit Sharing
Plan.

                  3.4 Stock Options: Amber will be granted a option, as part of
this contract, to purchase 200,000 shares of the Company's common stock at a
pre-IPO price not to exceed $9.00 per share. The shares subject to this option
will vest as follows: (A) upon the one (1) year anniversary of the Commencement
Date, 25%; (B) thereafter, 2.0833% per month.

         4. Benefits Upon Voluntary Termination: If Amber voluntarily resigns
from his employment with the Company, Amber shall be entitled to no compensation
or benefits other than those earned in Section 3 above through the date of his
termination, unless the Company materially altered Amber's duties,
responsibilities, authority or compensation from that set forth in Sections 1
and 3 above. In that event, Section 5.2 shall apply. Amber will have one (1)
year from the date of his resignation to exercise any stock options that were
vested prior to the date of his resignation. If Amber's employment terminates as
a result of his death or disability, Amber shall be entitled to the benefits
described in Section 5.3.

         5. Benefits Upon Other Termination: Amber agrees that his employment
may be terminated by the Company at any time, with or without cause. In the
event of the termination of Amber's employment by the Company for the reasons
set forth below, he shall be entitled to the following:

                  5.1 Termination for Cause: If Amber's employment is terminated
by the Company for Cause as defined below, Amber shall be entitled to no
compensation or benefits other than those earned under Section 3 through the
date of his termination. Amber will have one (1) year from the date of his
termination to exercise any stock options that were vested prior to the date of
his termination. For purposes of this Agreement, a termination "for Cause" may
only occur if Amber is terminated for any of the following reasons:

                  (i)    theft, dishonesty, or falsification of any employment
                         or Company records;

                  (ii)   improper disclosure of the Company's confidential or
                         proprietary information;

                  (iii)  failure or inability to perform any reasonable assigned
                         duties after written notice from the Company of, and a
                         reasonable opportunity to cure such failure or
                         inability; or


                                       2
<PAGE>   3

                  (iv)   Amber's conviction of any criminal act which impairs
                         his ability to perform his duties under this Agreement.

                  5.2 Termination for Other Than Cause: If Amber's employment is
terminated by the Company for any reason Other Than Cause and not as a result of
death or disability as set forth in Section 4, and not a result of a Change of
Control as set forth in Section 5.3 below, Amber shall be entitled to receive a
lump sum severance payment equal to twelve (12) months Base Compensation plus
50% bonus, less applicable withholding, at his final monthly salary rate. This
payment shall be made immediately upon termination. Amber will also be entitled
to full benefits as set forth in Section 3.2 above, for a period of twelve (12)
months after termination. In addition, Amber shall be entitled to an
acceleration of vesting of all remaining unvested stock options granted as set
forth in Section 3.4 for which he shall have up to one (1) year after the date
of termination to exercise. For purposes of this Agreement, a termination for
Other Than Cause shall occur if the Company materially alters Amber's duties,
responsibilities, authority or compensation from that set forth in Sections 1
and 3 above.

                  5.3 Termination Following a Change in Control:

                      (a) If a Change in Control occurs, Amber will be entitled
to immediate acceleration of vesting for all stock options granted to Amber as
set forth in Section 3.4, as of the date of the Change in Control, for which he
has up to one (1) year after the date of the Change in Control, to exercise.

                      (b) In addition, in the event of termination of Amber's
employment for any reason, or if the Company materially alters Amber's duties,
responsibilities, authority or compensation from that set forth in Sections 1
and 3 above, within two (2) years after a Change of Control, Amber shall be
entitled to a lump sum severance payment equal to two (2) years Base Salary and
50% bonus, less applicable withholding at his final monthly salary rate. This
payment shall be made immediately upon termination.

                      (c) In addition, Amber will also be entitled to full
benefits as set forth in Section 3.3 above, for a period of twelve (12) months
after termination.

                      (d) For purposes of this Agreement, a "Change of Control"
shall mean an Ownership Change in which the shareholders of the Company before
such Ownership Change do not retain, directly or indirectly, at least a majority
of the beneficiary interest in the voting stock of the Company after such
transaction or in which the Company is not the surviving corporation. For
purposes of this Agreement, an "Ownership Change" shall be deemed to have
occurred in the event any of the following occurs with respect to the Company:

                          (i)   the direct or indirect sale or exchange by the
                                shareholders of the Company of all or
                                substantially all of the stock in the Company;

                          (ii)  a merger or consolidation in which the Company
                                is a minority party;


                                       3
<PAGE>   4

                          (iii) the sale, exchange, or transfer of all or
                                substantially all of the assets of the Company;
                                or

                    (e)   a liquidation or dissolution of the Company.

         6. Exclusive Remedy: Amber agrees that the severance plan described in
Sections 4 and 5 above shall be his sole and exclusive remedy if the Company
terminates his employment and he shall be entitled to no further compensation
for any damage or injury arising out of the termination of his employment by the
Company.

         7. Attorney's Fees: The prevailing party shall be entitled to recover
from the losing party its attorney's fees and costs incurred in any action
brought to enforce any right arising out of this Agreement.

         8. Interpretation: Amber and the Company agree that this Agreement
shall be interpreted in accordance with and governed by the laws of the State of
California.

         9. Successors and Assigns: This Agreement shall inure to the benefit of
and be binding upon the Company and its successors and assigns. In view of the
personal nature of the services to be performed under this Agreement by Amber,
he shall not have the right to assign or transfer any of his rights, obligations
or benefits under this agreement, except as otherwise noted herein.

         10. Entire Agreement: This Agreement constitutes the entire employment
agreement between Amber and the Company regarding the terms and conditions of
his employment with the exception of any stock option agreement between Amber
and the Company for shares granted in Section 3.3 above.

         11. Modification: This Agreement may only be modified or amended be a
supplemental written agreement signed by Amber and the Company.

         IN WITNESS WHEREOF, the parties have executed this Agreement as of the
date and year written below.


                                     ZLand, Inc., a Delaware corporation


         Date: December 1, 1999      /S/ GLENN E. ABOOD
                                     -------------------------------------------
                                     By: Glenn E. Abood, President



         Date: December 1, 1999      /S/ GREGG AMBER
                                     -------------------------------------------
                                     Gregg Amber


                                       4


<PAGE>   1
                                                                   EXHIBIT 10.19

                              CONSULTING AGREEMENT

         This Agreement is entered into as of the 30th day of August, 1999 by
and between ZLand, Inc., a Delaware corporation ("ZLand.com") and Jack Harding
("Consultant").

         In consideration of the mutual promises contained herein, ZLand.com and
Consultant agree as follows:

         1. SERVICES.

         ZLand.com hereby retains Consultant as an independent contractor, and
not as an employee, to perform consulting services for ZLand.com and to carry
out the project or projects specified on the Description of Work attached hereto
as Exhibit A, on the terms and conditions set forth herein and on such
Description of Work (Consultant's "Services"). Exhibit A, the Description of
Work, is hereby incorporated by reference.

         2. PAYMENT FOR SERVICES.

         In consideration for Consultant's Services, ZLand.com shall pay
Consultant the fees set forth on Exhibit A, subject to the limitations, terms
and conditions therein.

         3. TERM AND TERMINATION.

         This Agreement shall commence on the date first written above and shall
continue for the period described on the Description Work, unless sooner
terminated by either party, with or without cause, for any reason whatsoever,
upon 90 days written notice. In addition, this Agreement may be terminated by
ZLand.com immediately upon written notice to Consultant if Consultant is not
performing in compliance with the Description of Work, if performance is
unsatisfactory to ZLand.com's standards or in the event of any breach hereof.

         Upon termination of this Agreement for any reason, each party shall be
released from all obligations and liabilities to the other occurring or arising
after the date of such termination, except as provided in Section 10(e) and
except that any termination of this Agreement shall not relieve Consultant or
ZLand.com from any liability arising from any breach of this Agreement.

         4. RELATIONSHIP OF PARTIES.

         It is agreed that Consultant's Services are made available to ZLand.com
on the basis that Consultant shall retain Consultant's individual professional
status and is an independent contractor to ZLand.com and not a ZLand.com
employee. Consultant shall use Consultant's own discretion in performing the
tasks assigned, subject to the general direction of ZLand.com and subject to the
express condition that Consultant shall at all times comply with applicable law.


                                  Page 1 of 5

<PAGE>   2

         Consultant will not be eligible for any ZLand.com employee benefits and
ZLand.com will not make deductions from its fees to Consultant for taxes,
insurance, bonds or any other subscription of any kind.

         Consultant acknowledges and agrees that it is obligated to report as
income and pay all applicable taxes in a timely manner on all compensation
received by Consultant pursuant to this Agreement, and Consultant agrees to
indemnify, hold harmless and defend ZLand.com to the extent of any obligation
imposed on ZLand.com to pay any withholding taxes, social security, workers'
compensation, unemployment or disability insurance or similar items, including
interest and penalties thereon, in connection with any payments made to
Consultant by ZLand.com pursuant to this Agreement or imposed upon ZLand.com if
Consultant is determined not to be an independent contractor.

         If required by law or upon request of ZLand.com, Consultant shall
maintain workers compensation and state disability insurance, as well as
adequate insurance to protect itself from and indemnify ZLand.com against claims
giving rise to any indemnification under this Section 4.

         5. CONFIDENTIALITY.

         Consultant agrees that Consultant shall keep in confidence all
information relating to the products, product plans, methods of manufacture,
trade secrets, secret processes, customers, partners, partner products and
markets of ZLand.com and all other confidential knowledge, data and information
related to the business or affairs of ZLand.com (collectively, "Confidential
Information") that may be acquired pursuant to or in connection with this
Agreement or the relationship or relationships contemplated by this Agreement.
During and after the term of this Agreement, Consultant will not, without the
prior written consent of an officer of ZLand.com, publish, communicate, divulge
or disclose any of such Confidential Information. If any portion of the work
performed pursuant to this Agreement is of a classified nature, or develops into
such, Consultant agrees to preserve the secrecy of such work in compliance with
all applicable rules and regulations of the United States. Upon termination of
this Agreement and at the request of ZLand.com, Consultant will return to
ZLand.com all records, data, notes, reports, sketches, material, equipment and
other documentation and other property, and all reproductions of the same,
furnished by ZLand.com or developed or prepared pursuant to the relationship or
relationships hereunder.

         Notwithstanding the foregoing, it is agreed that Confidential
Information shall not include any information which: (a) is known to Consultant
at the time of disclosure to Consultant by ZLand.com; (b) has become publicly
known through no wrongful act of Consultant; (c) has been rightfully received by
Consultant from a third party without restriction on disclosure and without
breach of any agreement with ZLand.com; (d) has been independently developed by
Consultant; (e) has been approved for release by written authorization executed
by an authorized officer of ZLand.com; or (f) is required to be disclosed by
Consultant pursuant to a requirement of law.


                                  Page 2 of 5

<PAGE>   3

         6. PROPRIETARY INFORMATION.

         Consultant shall not remove any ZLand.com property from ZLand.com's
premises without the prior written consent of ZLand.com. All intellectual
property that is produced in whole or in part by Consultant in the course of the
relationship or relationships established by this Agreement, including without
limitation notes, reports, documentation, drawings, computer programs (source
code, object code and listings), customer lists, inventions, creations, works,
devices, masks, mask works, models, work-in-progress and deliverables
(collectively, "Proprietary Information") shall be the sole property of
ZLand.com, and Consultant hereby assigns to ZLand.com all right, title and
interest in and to the Proprietary Information, including but not limited to all
patent rights, copyrights (including audiovisual copyrights), mask work rights,
trade secret rights and other proprietary rights therein. During and after the
term of this Agreement, Consultant and its associates shall assist ZLand.com and
its nominees in every reasonable way, at ZLand.com's expense, to document,
secure, maintain and defend for ZLand.com's own benefit in any and all countries
all copyrights (including audiovisual copyrights), patent rights, mask work
rights, trade secret rights and other proprietary rights in and to the
Proprietary Information.

         7. OTHER PROPRIETARY RIGHTS.

         Not Applicable

         8. NO CONFLICTS; NON-COMPETITION.

         Consultant represents and warrants that Consultant is free to enter
into this Agreement and that the performance of this Agreement by Consultant
will not conflict with or constitute a breach under any other agreement to which
Consultant is bound. ZLand.com and Consultant agree that Consultant is free to
engage in other employment or consulting activity during the term of this
Agreement, provided that Consultant does not during the term of this Agreement
engage in any such employment or consulting services or enter into any agreement
inconsistent with or in conflict with any provision hereof. Without limiting the
foregoing, Consultant agrees that Consultant shall not at any time during the
term of this Agreement, as an officer, director, employee, consultant, principal
or trustee on behalf of any other person, firm, corporation or other entity,
engage in any business or activity that competes with the business of ZLand.com
as now conducted or as conducted as of the time Consultant ceases to provide
Services to ZLand.com, nor shall Consultant solicit or actively assist any
person, firm, corporation or other entity in soliciting, any customer of
ZLand.com for purposes competitive with the business of ZLand.com.

         9. SOLICITATION OF EMPLOYEES.

         In consideration for the mutual promises contained herein, Consultant
agrees not to solicit the services of or employ any of ZLand.com's employees
during the term of this Agreement and for a period of twelve (12) months
thereafter without ZLand.com's prior written consent.

         10. MISCELLANEOUS.

                                  Page 3 of 5

<PAGE>   4


         (a) ASSIGNMENT. The rights and liabilities of the parties hereto shall
bind and inure to the benefit of their respective successors, executors and
administrators, as the case may be; provided however that, since ZLand.com has
specifically contracted for Consultant's Services, Consultant may not assign or
delegate its obligations under this Agreement either in whole or in part without
the prior written consent of ZLand.com. ZLand.com may in its discretion assign
this Agreement in whole or in part.

         (b) EQUITABLE RELIEF. Because Consultant shall have access to and
become acquainted with Confidential Information and Proprietary Information of
ZLand.com, Consultant acknowledges that breach of any of the provisions of this
Agreement by Consultant shall result in irreparable harm to ZLand.com, and
Consultant agrees that ZLand.com shall have the right to enforce this Agreement
and any of its provisions by injunction, specific performance or other equitable
relief without prejudice to any other rights and remedies that ZLand.com may
have.

         (c) GOVERNING LAW; SEVERABILITY. This Agreement shall be governed by
and construed and enforced in accordance with the laws of the State of
California. Both parties agree that any litigation or arbitration between the
parties shall take place in Orange County, California, and both parties waive
any objection to personal jurisdiction or venue in any forum located in that
County. If any provision of this Agreement other than those provisions relating
to the assignment of rights to ZLand.com is found by a court of competent
jurisdiction to be unenforceable for any reason, the remainder of this Agreement
shall continue in full force and effect.

         (d) NOTICES. Any notice required or permitted hereunder shall be given
to the appropriate party at the address specified beneath such party's signature
below or at such other address as the party may hereafter specify in writing.
Such notice shall be deemed given upon personal delivery to the appropriate
address, three (3) business days after the date of mailing if sent by certified
or registered mail, or one (1) business day after the date of deposit with
Federal Express or similar overnight courier.

         (e) SURVIVAL OF TERMS. The provisions of Sections 5, 6, 7, 8, 9 and 10
shall survive termination of this Agreement.

         (f) COUNTERPARTS. This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original and all of which
together shall constitute one instrument.

         (g) WAIVER. No waiver or modification of any of the terms or provisions
of this Agreement shall be valid unless contained in writing and signed by both
parties.

         (h) ENTIRETY. This Agreement, including Exhibit A, contains the entire
understanding of the parties with respect to the subject matter hereof, and
there are no representations, warranties, promises or undertakings other than
those contained herein. This Agreement supersedes and cancels all previous
agreements between the parties.


                                  Page 4 of 5

<PAGE>   5

         IN WITNESS WHEREOF, the parties hereto have entered into this Agreement
as of the date first set forth above.


"ZLAND.COM"                                      "CONSULTANT"

ZLAND, INC.                                      JACK HARDING
27081 Aliso Creek Rd.
Aliso Viejo, CA 92656


By: /s/ GLENN  ABOOD                             /s/ JACK HARDING
    -----------------------------                -------------------------------
        Glenn E. Abood, President                    Jack Harding


                                  Page 5 of 5

<PAGE>   6

                                    EXHIBIT A

                               DESCRIPTION OF WORK

         1. NAME OF CONSULTANT: Jack Harding

         2. TERM OF CONSULTING AGREEMENT.

         The Consulting Agreement shall continue for 24 months from the date
hereof, unless earlier terminated in accordance with Section 3 of the Consulting
Agreement.

         3. SERVICES TO BE PROVIDED.

         Consultant shall render such services as ZLand.com may from time to
time request in writing in connection with the projects described below.

Description of project and general description of work to be done:

Provide assistance to ZLand's CEO and COO to establish strategic relationships
with ISPs, equipment manufacturers and telecom providers.

Provide assistance to ZLand's CEO and COO in connection with any private or
public financings conducted by ZLand during the term of this Agreement.

         4. FEE SCHEDULE.

            a. FEES

In consideration for the Services to be provided by Consultant hereunder,
ZLand.com shall pay Consultant a retainer in the amount of $108,000 for the
first 6 months of the contract. Consultant shall be paid monthly in the amount
of $18,000 per month. Thereafter, the stock options referred to below shall be
considered full and complete compensation for Consultant's work for the
remainder of the contract.

Consultant shall receive 246,000 shares of ZLand non-statutory options with an
exercise price of $9.00 per share (current fair market value). 210,000 of these
options will vest at a rate of 1/24 of 210,000 shares per month beginning
September 30, 1999 and at the end of each month thereafter. The remaining 36,000
shall vest at the rate of 2,000 shares per month beginning February 28, 2000 and
on the last day of each month thereafter. If Consultant's Services are
terminated without cause by ZLand.com, or if there is a change of control of
ZLand.com, the options shall vest immediately upon such termination or change of
control and be exercisable for one year thereafter. For purposes hereof, a
"change of control" shall mean an Ownership Change in which the stockholders of
ZLand.com before such Ownership Change do


                                      -1-

<PAGE>   7

not retain, directly or indirectly, at least a majority of the beneficiary
interest in the voting stock of the Company after such transaction or in which
ZLand.com is not the surviving corporation. For purposes of this Agreement an
"Ownership Change" shall be deemed to have occurred if any of the following
occurs with respect to ZLand.com:

         (i)    the direct or indirect sale or exchange by the shareholders of
                ZLand.com of all or substantially all of the stock in ZLand.com;

         (ii)   a merger or consolidation in which ZLand.com is a minority
                party;

         (iii)  the sale, exchange, or transfer of all or substantially all of
                the assets of ZLand.com; or

         (iv)   a liquidation or dissolution of ZLand.com.

         B. EXPENSES

Consultant shall be entitled to receive reimbursement for any reasonable
expenses incurred in connection with performance of the Services as long as
prior approval of ZLand.com is obtained in the manner specified by the
Consulting Agreement and appropriate receipts are presented.

         5. EQUIPMENT.

         Consultant shall supply all equipment required to be used by Consultant
and his associates to complete the Services pursuant to the Consulting
Agreement.

         6. CONSULTING AGREEMENT.

         This Exhibit A is part of and incorporated by reference into the
Consulting Agreement referred to in paragraph 2 above.


"ZLAND.COM"                                      "CONSULTANT"

Z LAND, INC.                                     JACK HARDING


By: /s/ GLENN ABOOD                              /s/ JACK HARDING
    ---------------------------------            -------------------------------
        Glenn E. Abood, President                    Jack Harding


                                      -2-

<PAGE>   1

                                                                    Exhibit 21.1

                                  Subsidiaries

<TABLE>
<CAPTION>
                                 Jurisdiction of            Name under which
Name of Subsidiary               Incorporation              Doing Business
- ------------------               ---------------            ----------------
<S>                              <C>                        <C>
ZLand (Cayman) Ltd.              Cayman Islands,            ZLand (Cayman) Ltd.
                                 British West Indies

ZLand B.V.                       Netherlands                ZLand B.V.

Appintec Corp.                   California                 ActionWare

Emerging Market                                             Emerging Market
Technologies, Inc.               Delaware                   Technologies, Inc.

Commercial Interiors                                        Commercial Interiors
Network, Inc.                    California                 Network, Inc.
</TABLE>

<PAGE>   1

                                                                    EXHIBIT 23.1

                       CONSENT OF INDEPENDENT ACCOUNTANTS

     We hereby consent to the use in this Registration Statement on Form S-1 of
our report dated April 19, 1999 relating to the consolidated financial
statements and financial statement schedule of ZLand.com, Inc., which appears in
such Registration Statement. We also consent to the references to us under the
headings "Experts" and "Selected Consolidated Financial Data" in such
Registration Statement.

                                                PRICEWATERHOUSECOOPERS LLP

Costa Mesa, California
March 28, 2000

<PAGE>   1

                                                                    EXHIBIT 23.2

                        CONSENT OF INDEPENDENT AUDITORS

The Board of Directors
ZLand.com, Inc.:

     We consent to the use of our report dated February 14, 2000 related to the
consolidated balance sheet of ZLand.com, Inc. and subsidiaries as of December
31, 1999 and the related consolidated statements of operations, stockholders'
equity (deficit) and comprehensive loss and cash flows for the year then ended,
and related schedule, included herein, and to the reference to our firm under
the headings "Selected Consolidated Financial Data" and "Experts" in the
prospectus.

                                                       KPMG LLP

Orange County, California
March 28, 2000

<PAGE>   1

                                                                    EXHIBIT 23.3

                        CONSENT OF INDEPENDENT AUDITORS

The Board of Directors
ZLand.com, Inc.:

     We consent to the use of our report dated January 19, 2000 related to
balance sheet of Appintec Corp., dba ActionWare, as of June 30, 1999 and the
related statements of operations, stockholders' deficit and cash flows for the
year then ended, included herein, and to the reference to our firm under the
heading "Experts" in the prospectus.

                                                       KPMG LLP

Orange County, California
March 28, 2000

<TABLE> <S> <C>

<ARTICLE> 5
<MULTIPLIER> 1,000
<CURRENCY> U.S. DOLLARS

<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               DEC-31-1999
<EXCHANGE-RATE>                                      1
<CASH>                                          16,404
<SECURITIES>                                         0
<RECEIVABLES>                                    5,063
<ALLOWANCES>                                       124
<INVENTORY>                                          0
<CURRENT-ASSETS>                                22,711
<PP&E>                                           2,442
<DEPRECIATION>                                   (668)
<TOTAL-ASSETS>                                  27,319
<CURRENT-LIABILITIES>                           10,877
<BONDS>                                              0
                                0
                                        112
<COMMON>                                           216
<OTHER-SE>                                      15,647
<TOTAL-LIABILITY-AND-EQUITY>                    27,319
<SALES>                                          6,462
<TOTAL-REVENUES>                                 6,462
<CGS>                                            1,200
<TOTAL-COSTS>                                   18,814
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                  87
<INCOME-PRETAX>                               (13,639)
<INCOME-TAX>                                         4
<INCOME-CONTINUING>                           (13,643)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (13,643)
<EPS-BASIC>                                     (0.73)
<EPS-DILUTED>                                   (0.73)


</TABLE>


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