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<PAGE>
Exhibit 23.1
CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS
We consent to the reference to our firm under the caption "Experts" and to
the use of our report dated February 15, 2000, in Amendment No. 5 to the
Registration Statement (Form S-1 No. 333-30674) and related Prospectus of
Support.com, Inc. for the registration of 4,250,000 shares of its common stock.
/s/ Ernst & Young LLP
Palo Alto, California
June 23, 2000
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