<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM SUPPORT.COM,
INC. CONDENSED CONSOLIDATED BALANCE SHEET (UNAUDITED) FOR JUNE 30, 2000 AND
CONDENSED CONSOLIDATED STATEMENT OF INCOME(UNAUDITED) FOR THE SIX MONTHS ENDED
JUNE 30, 2000 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>

<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               JUN-30-2000
<CASH>                                           4,177
<SECURITIES>                                     1,496
<RECEIVABLES>                                    5,988
<ALLOWANCES>                                       400
<INVENTORY>                                          0
<CURRENT-ASSETS>                                13,374
<PP&E>                                           3,085
<DEPRECIATION>                                     873
<TOTAL-ASSETS>                                  15,843
<CURRENT-LIABILITIES>                            7,791
<BONDS>                                              0
                           22,253
                                          1
<COMMON>                                             1
<OTHER-SE>                                    (24,343)
<TOTAL-LIABILITY-AND-EQUITY>                    15,843
<SALES>                                          5,446
<TOTAL-REVENUES>                                 5,446
<CGS>                                            2,215
<TOTAL-COSTS>                                    2,215
<OTHER-EXPENSES>                                22,164
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                 198
<INCOME-PRETAX>                               (18,870)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                           (18,870)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (18,870)
<EPS-BASIC>                                       2.36
<EPS-DILUTED>                                     2.36


</TABLE>



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