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<PAGE>
Exhibit 23.1
CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS
We consent to the reference to our firm under the caption "Experts" and to
the use of our report dated February 15, 2000, except for Note 7, as to which
the date is June 29, 2000, in Amendment No. 6 to the Registration Statement
(Form S-1 No. 333-30674) and related Prospectus of Support.com, Inc. for the
registration of 4,887,500 shares of its common stock.
/s/ Ernst & Young LLP
Palo Alto, California
June 29, 2000
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