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<TABLE> <S> <C>
<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM SUPPORT.COM,
INC. AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
<S> <C>
<PERIOD-TYPE> 9-MOS
<FISCAL-YEAR-END> DEC-31-2000
<PERIOD-START> JAN-01-2000
<PERIOD-END> SEP-30-2000
<CASH> 38,357
<SECURITIES> 20,635
<RECEIVABLES> 7,313
<ALLOWANCES> 475
<INVENTORY> 0
<CURRENT-ASSETS> 67,268
<PP&E> 3,725
<DEPRECIATION> 1,302
<TOTAL-ASSETS> 76,772
<CURRENT-LIABILITIES> 19,995
<BONDS> 0
0
0
<COMMON> 3
<OTHER-SE> 53,111
<TOTAL-LIABILITY-AND-EQUITY> 76,772
<SALES> 10,799
<TOTAL-REVENUES> 10,799
<CGS> 5,154
<TOTAL-COSTS> 5,154
<OTHER-EXPENSES> 34,890
<LOSS-PROVISION> 0
<INTEREST-EXPENSE> 278
<INCOME-PRETAX> (28,427)
<INCOME-TAX> 0
<INCOME-CONTINUING> (28,427)
<DISCONTINUED> 0
<EXTRAORDINARY> 0
<CHANGES> 0
<NET-INCOME> (28,427)
<EPS-BASIC> (2.14)
<EPS-DILUTED> (2.14)
</TABLE>
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