YOUCENTRIC INC
S-1/A, EX-1.1, 2000-09-18
PREPACKAGED SOFTWARE
Previous: YOUCENTRIC INC, S-1/A, 2000-09-18
Next: YOUCENTRIC INC, S-1/A, EX-4.1, 2000-09-18



<PAGE>   1

                                                                     EXHIBIT 1.1

                              [5,000,000] SHARES(1)

                                YOUCENTRIC, INC.

                                  COMMON STOCK


                               PURCHASE AGREEMENT

                                                          ________________, 2000

U.S. BANCORP PIPER JAFFRAY INC.
FleetBoston Robertson Stephens Inc.
Dain Rauscher Incorporated
Legg Mason Wood Walker, Inc.
 As Representatives of the several
  Underwriters named in Schedule I hereto
c/o U.S. Bancorp Piper Jaffray Inc.
800 Nicollet Mall
Suite 800
Minneapolis, Minnesota  55402

Gentlemen:

         YOUcentric, Inc., a North Carolina corporation (the "Company"),
proposes to sell to the several Underwriters named in Schedule I hereto (the
"Underwriters") an aggregate of [5,000,000] authorized but unissued shares (the
"Firm Shares") of Common Stock, no par value per share (the "Common Stock"), of
the Company. The Company has also granted to the several Underwriters an option
to purchase up to [750,000] additional shares of Common Stock on the terms and
for the purposes set forth in Section 3 hereof (the "Option Shares"). The Firm
Shares and any Option Shares purchased pursuant to this Purchase Agreement are
herein collectively called the "Securities."

         As a part of this offering contemplated by this Agreement, [U.S.
Bancorp Piper Jaffray Inc.] has agreed to reserve out of the Firm Shares set
forth opposite its name on Schedule I to this Agreement, up to [250,000] of such
Firm Shares, for sale to the Company's employees, officers, and directors and
other parties associated with the Company (collectively, "Participants"), as set
forth in the Prospectus under the heading "Underwriting" (the "Directed Share
Program"). The Firm Shares to be sold by [U.S. Bancorp Piper Jaffray Inc.]
pursuant to the Directed Share Program (the "Directed Shares") will be sold by
[U.S. Bancorp Piper Jaffray Inc.] pursuant to this Agreement at the public
offering price. Any Directed Shares not orally confirmed for purchase by any
Participants as of 8:00 a.m. Central Time on the first day trading of the
Securities commences will be offered to the public by [U.S. Bancorp Piper
Jaffray Inc.] as set forth in the Prospectus.

         The Company hereby confirms its agreement with respect to the sale of
the Securities to the several Underwriters, for whom you are acting as
Representatives (the "Representatives").

--------------
     1   Plus an option to purchase up to [750,000] additional shares to cover
over-allotments.

<PAGE>   2

         1. Registration Statement and Prospectus. A registration statement on
Form S-1 (File No. 333-35104) with respect to the Securities, including a
preliminary form of prospectus, has been prepared by the Company in conformity
with the requirements of the Securities Act of 1933, as amended (the "Act"), and
the rules and regulations ("Rules and Regulations") of the Securities and
Exchange Commission (the "Commission") thereunder and has been filed with the
Commission; one or more amendments to such registration statement have also been
so prepared and have been, or will be, so filed; and, if the Company has elected
to rely upon Rule 462(b) of the Rules and Regulations to increase the size of
the offering registered under the Act, the Company will prepare and file with
the Commission a registration statement with respect to such increase pursuant
to Rule 462(b). Copies of such registration statement(s) and amendments and each
related preliminary prospectus have been delivered to you.

         If the Company has elected not to rely upon Rule 430A of the Rules and
Regulations, the Company has prepared and will promptly file an amendment to the
registration statement and an amended prospectus (including a term sheet meeting
the requirements of Rule 434 of the Rules and Regulations). If the Company has
elected to rely upon Rule 430A of the Rules and Regulations, it will prepare and
file a prospectus (or a term sheet meeting the requirements of Rule 434)
pursuant to Rule 424(b) that discloses the information previously omitted from
the prospectus in reliance upon Rule 430A. Such registration statement as
amended at the time it is or was declared effective by the Commission, and, in
the event of any amendment thereto after the effective date and prior to the
First Closing Date (as hereinafter defined), such registration statement as so
amended (but only from and after the effectiveness of such amendment), including
a registration statement (if any) filed pursuant to Rule 462(b) of the Rules and
Regulations increasing the size of the offering registered under the Act and
information (if any) deemed to be part of the registration statement at the time
of effectiveness pursuant to Rules 430A(b) and 434(d) of the Rules and
Regulations, is hereinafter called the "Registration Statement." The prospectus
included in the Registration Statement at the time it is or was declared
effective by the Commission is hereinafter called the "Prospectus," except that
if any prospectus (including any term sheet meeting the requirements of Rule 434
of the Rules and Regulations provided by the Company for use with a prospectus
subject to completion within the meaning of Rule 434 in order to meet the
requirements of Section 10(a) of the Rules and Regulations) filed by the Company
with the Commission pursuant to Rule 424(b) (and Rule 434, if applicable) of the
Rules and Regulations or any other such prospectus provided to the Underwriters
by the Company for use in connection with the offering of the Securities
(whether or not required to be filed by the Company with the Commission pursuant
to Rule 424(b) of the Rules and Regulations) differs from the prospectus on file
at the time the Registration Statement is or was declared effective by the
Commission, the term "Prospectus" shall refer to such differing prospectus
(including any term sheet within the meaning of Rule 434 of the Rules and
Regulations) from and after the time such prospectus is filed with the
Commission or transmitted to the Commission for filing pursuant to such Rule
424(b) (and Rule 434, if applicable) or from and after the time it is first
provided to the Underwriters by the Company for such use. The term "Preliminary
Prospectus" as used herein means any preliminary prospectus included in the
Registration Statement prior to the time it becomes or became effective under
the Act and any prospectus subject to completion as described in Rule 430A or
434 of the Rules and Regulations.

         2. Representations and Warranties of the Company.

            (a) The Company represents and warrants to, and agrees with, the
several Underwriters as follows:

                  (i) No order preventing or suspending the use of any
         Preliminary Prospectus has been issued by the Commission and each
         Preliminary Prospectus, at the time of filing thereof, did not contain
         an untrue statement of a material fact or omit to state a material fact
         required to be

                                       -2-

<PAGE>   3

         stated therein or necessary to make the statements therein, in the
         light of the circumstances under which they were made, not misleading;
         except that the foregoing shall not apply to statements in or omissions
         from any Preliminary Prospectus in reliance upon, and in conformity
         with, written information furnished to the Company by you, or by any
         Underwriter through you, specifically for use in the preparation
         thereof.

                  (ii) As of the time the Registration Statement is or was
         declared effective by the Commission, upon the filing or first delivery
         to the Underwriters of the Prospectus and at the First Closing Date and
         Second Closing Date (as hereinafter defined), (A) the Registration
         Statement and Prospectus conformed or will conform in all material
         respects to the requirements of the Act and the Rules and Regulations,
         (B) the Registration Statement did not or will not include an untrue
         statement of a material fact or omit to state a material fact required
         to be stated therein or necessary to make the statements therein not
         misleading, and (C) the Prospectus did not or will not include an
         untrue statement of a material fact or omit to state a material fact
         required to be stated therein or necessary to make the statements
         therein, in light of the circumstances in which they are or were made,
         not misleading; except that the foregoing shall not apply to statements
         in or omissions from any such document in reliance upon, and in
         conformity with, written information furnished to the Company by you,
         or by any Underwriter through you, specifically for use in the
         preparation thereof. If the Registration Statement has been declared
         effective by the Commission, no stop order suspending the effectiveness
         of the Registration Statement has been issued, and no proceeding for
         that purpose has been initiated or, to the Company's knowledge,
         threatened by the Commission.

                  (iii) The financial statements of the Company, together with
         the notes thereto, set forth in the Registration Statement and
         Prospectus comply in all material respects with the requirements of the
         Act and fairly present the financial condition of the Company as of the
         dates indicated and the results of operations and changes in cash flows
         for the periods therein specified in conformity with generally accepted
         accounting principles consistently applied throughout the periods
         involved (except as otherwise stated therein); and the supporting
         schedules included in the Registration Statement present fairly the
         information required to be stated therein. No other financial
         statements or schedules are required to be included in the Registration
         Statement or Prospectus. Deloitte & Touche LLP, Charlotte, North
         Carolina, which has expressed its opinion with respect to the financial
         statements and schedules filed as a part of the Registration Statement
         and included in the Registration Statement and Prospectus, are
         independent public accountants as required by the Act and the Rules and
         Regulations.

                  (iv) The Company has been duly organized and is validly
         existing as a corporation in good standing under the laws of its
         jurisdiction of incorporation. The Company has full corporate power and
         authority to own its properties and conduct its business as currently
         being carried on and as described in the Registration Statement and
         Prospectus, and is duly qualified to do business as a foreign
         corporation in good standing in each jurisdiction in which it owns or
         leases real property or in which the conduct of its business makes such
         qualification necessary and in which the failure to so qualify would
         have a material adverse effect upon its business, condition (financial
         or otherwise) or properties, taken as a whole.

                  (v) Except as contemplated in the Prospectus, subsequent to
         the respective dates as of which information is given in the
         Registration Statement and the Prospectus, the Company has not incurred
         any material liabilities or obligations, direct or contingent, or
         entered into any material transactions, or declared or paid any
         dividends or made any distribution of any

                                       -3-

<PAGE>   4

         kind with respect to its capital stock; and there has not been any
         change in the capital stock (other than a change in the number of
         outstanding shares of Common Stock due to the issuance of shares upon
         the exercise of outstanding options or warrants), or any material
         change in the short-term or long-term debt, or any issuance of options,
         warrants, convertible securities or other rights to purchase the
         capital stock, of the Company, or any material adverse change, or any
         development involving a prospective material adverse change, in the
         general affairs, condition (financial or otherwise), business, key
         personnel, property, prospects, net worth or results of operations of
         the Company.

                  (vi) Except as set forth in the Prospectus, there is not
         pending or, to the knowledge of the Company, threatened or
         contemplated, any action, suit or proceeding to which the Company is a
         party before or by any court or governmental agency, authority or body,
         or any arbitrator, which might result in any material adverse change in
         the condition (financial or otherwise), business, prospects, net worth
         or results of operations of the Company.

                  (vii) There are no contracts or documents of the Company that
         are required to be filed as exhibits to the Registration Statement by
         the Act or by the Rules and Regulations that have not been so filed.

                  (viii) This Agreement has been duly authorized, executed and
         delivered by the Company, and constitutes a valid, legal and binding
         obligation of the Company, enforceable in accordance with its terms,
         except as rights to indemnity hereunder may be limited by federal or
         state securities laws and except as such enforceability may be limited
         by bankruptcy, insolvency, reorganization or similar laws affecting the
         rights of creditors generally and subject to general principles of
         equity. The execution, delivery and performance of this Agreement and
         the consummation of the transactions herein contemplated will not
         result in a breach or violation of any of the terms and provisions of,
         or constitute a default under, any statute, any agreement or instrument
         to which the Company is a party or by which it is bound or to which any
         of its property is subject, the Company's charter or by-laws, or any
         order, rule, regulation or decree of any court or governmental agency
         or body having jurisdiction over the Company or any of its properties;
         no consent, approval, authorization or order of, or filing with, any
         court or governmental agency or body is required for the execution,
         delivery and performance of this Agreement or for the consummation of
         the transactions contemplated hereby, including the issuance or sale of
         the Securities by the Company, except such as may be required under the
         Act or state securities or blue sky laws; and the Company has full
         power and authority to enter into this Agreement and to authorize,
         issue and sell the Securities as contemplated by this Agreement.

                  (ix) All of the issued and outstanding shares of capital stock
         of the Company, including the outstanding shares of Common Stock, are
         duly authorized and validly issued, fully paid and nonassessable, have
         been issued in compliance with all federal and state securities laws,
         were not issued in violation of or subject to any preemptive rights or
         other rights to subscribe for or purchase securities, and the holders
         thereof are not subject to personal liability by reason of being such
         holders; the Securities which may be sold hereunder by the Company have
         been duly authorized and, when issued, delivered and paid for in
         accordance with the terms hereof, will have been validly issued and
         will be fully paid and nonassessable, and the holders thereof will not
         be subject to personal liability by reason of being such holders; and
         the capital stock of the Company, including the Common Stock, conforms
         to the description thereof in the Registration Statement and
         Prospectus. Except as otherwise stated in the Registration Statement
         and Prospectus, there are no preemptive rights or other rights to
         subscribe for or to purchase, or any restriction upon the voting

                                       -4-

<PAGE>   5

         or transfer of, any shares of Common Stock pursuant to the Company's
         charter, by-laws or any agreement or other instrument to which the
         Company is a party or by which the Company is bound. Neither the filing
         of the Registration Statement nor the offering or sale of the
         Securities as contemplated by this Agreement gives rise to any rights
         for or relating to the registration of any shares of Common Stock or
         other securities of the Company. Except as described in the
         Registration Statement and the Prospectus, there are no options,
         warrants, agreements, contracts or other rights in existence to
         purchase or acquire from the Company any shares of the capital stock of
         the Company. The Company has an authorized and outstanding
         capitalization as set forth in the Registration Statement and the
         Prospectus.

                  (x) The Company holds, and is operating in compliance in all
         material respects with, all franchises, grants, authorizations,
         licenses, permits, easements, consents, certificates and orders of any
         governmental or self-regulatory body required for the conduct of its
         business and all such franchises, grants, authorizations, licenses,
         permits, easements, consents, certifications and orders are valid and
         in full force and effect; and the Company is in compliance in all
         material respects with all applicable federal, state, local and foreign
         laws, regulations, orders and decrees.

                  (xi) The Company has good and marketable title to all property
         described in the Registration Statement and Prospectus as being owned
         by it, in each case free and clear of all liens, claims, security
         interests or other encumbrances except such as are described in the
         Registration Statement and the Prospectus; the property held under
         lease by the Company is held by it under valid, subsisting and
         enforceable leases with only such exceptions with respect to any
         particular lease as do not interfere in any material respect with the
         conduct of the business of the Company.

                  (xii) The Company owns or possesses adequate rights to use all
         patents, patent rights or licenses, inventions, collaborative research
         agreements, trade secrets, know-how, trademarks, service marks, trade
         names and copyrights which are necessary to conduct its businesses as
         described in the Registration Statement and Prospectus; the expiration
         of any patents, patent rights, trade secrets, trademarks, service
         marks, trade names or copyrights would not have a material adverse
         effect on the Company or its business that is not otherwise disclosed
         in the Prospectus; the Company has not received any notice of, and has
         no knowledge of, any infringement of or conflict with asserted rights
         of the Company by others with respect to any patent, patent rights,
         inventions, trade secrets, know-how, trademarks, service marks, trade
         names or copyrights; and the Company has not received any notice of,
         and has no knowledge of, any infringement of or conflict with asserted
         rights of others with respect to any patent, patent rights, inventions,
         trade secrets, know-how, trademarks, service marks, trade names or
         copyrights which, singly or in the aggregate, if the subject of an
         unfavorable decision, ruling or finding, might have a material adverse
         effect on the Company or its business. There is no claim being made
         against the Company regarding patents, patent rights or licenses,
         inventions, collaborative research, trade secrets, know-how,
         trademarks, service marks, trade names or copyrights. The Company does
         not in the conduct of its business as now or proposed to be conducted
         as described in the Prospectus infringe or conflict with any right or
         patent of any third party, or any discovery, invention, product or
         process which is the subject of a patent application filed by any third
         party, known to the Company, which such infringement or conflict is
         reasonably likely to have a material adverse effect on the Company or
         its business.

                                       -5-

<PAGE>   6

                  (xiii) The Company is not in violation of its respective
         charter or by-laws or in breach of or otherwise in default in the
         performance of any material obligation, agreement or condition
         contained in any bond, debenture, note, indenture, loan agreement or
         any other material contract, lease or other instrument to which it is
         subject or by which it may be bound, or to which any of the material
         property or assets of the Company is subject.

                  (xiv) The Company has filed all federal, state, local and
         foreign income and franchise tax returns required to be filed and are
         not in default in the payment of any taxes which were payable pursuant
         to said returns or any assessments with respect thereto, other than any
         which the Company is contesting in good faith.

                  (xv) The Company has not distributed and will not distribute
         any prospectus or other offering material in connection with the
         offering and sale of the Securities other than any Preliminary
         Prospectus or the Prospectus or other materials permitted by the Act to
         be distributed by the Company.

                  (xvi) The Securities have been conditionally approved for
         quotation on the Nasdaq National Market System and, on the date the
         Registration Statement became or becomes effective, the Company's
         Registration Statement on Form 8-A or other applicable form under the
         Securities Exchange Act of 1934, as amended (the "Exchange Act"),
         became or will become effective.

                  (xvii) The Company owns no capital stock or other equity or
         ownership or proprietary interest in any corporation, partnership,
         association, trust or other entity.

                  (xviii) The Company maintains a system of internal accounting
         controls sufficient to provide reasonable assurances that (i)
         transactions are executed in accordance with management's general or
         specific authorization; (ii) transactions are recorded as necessary to
         permit preparation of financial statements in conformity with generally
         accepted accounting principles and to maintain accountability for
         assets; (iii) access to assets is permitted only in accordance with
         management's general or specific authorization; and (iv) the recorded
         accountability for assets is compared with existing assets at
         reasonable intervals and appropriate action is taken with respect to
         any differences.

                  (xix) Other than as contemplated by this Agreement, the
         Company has not incurred any liability for any finder's or broker's fee
         or agent's commission in connection with the execution and delivery of
         this Agreement or the consummation of the transactions contemplated
         hereby.

                  (xx) The Company has been advised of the rules and
         requirements under the Investment Company Act of 1940, as amended (the
         "Investment Company Act"). The Company is not, and after receipt of
         payment for the Securities will not be, an "investment company" or an
         entity "controlled" by an "investment company" within the meaning of
         the Investment Company Act and will conduct its business in a manner so
         that it will not become subject to the Investment Company Act.

                  (xxi) The Company has not taken and will not take, directly or
         indirectly, any action designed to or that might be reasonably expected
         to cause or result in stabilization or manipulation of the price of the
         Common Stock to facilitate the sale or resale of the Securities.

                                       -6-

<PAGE>   7

                  (xxii) There are no business relationships or related-party
         transactions involving the Company or any other person required to be
         described in the Prospectus which have not been described as required.

                  (xxiii) No consent, approval, authorization or order of, or
         qualification with, any governmental body or agency, other than those
         obtained, is required in connection with the offering of the Directed
         Shares in any jurisdiction where the Directed Shares are being offered.

                  (xxiv) The Company has not offered, or caused [U.S. Bancorp
         Piper Jaffray Inc.] to offer, Securities to any person pursuant to the
         Directed Share Program with the specific intent to unlawfully influence
         (i) a customer or supplier of the Company to alter the customer's or
         supplier's level or type of business with the Company or (ii) a trade
         journalist or publication to write or publish favorable information
         about the Company or its products.

                  (xxv) Neither the Company nor any of its affiliates is
         presently doing business with the government of Cuba or with any person
         or affiliate located in Cuba.

            (b) Any certificate signed by any officer of the Company and
delivered to you or to counsel for the Underwriters shall be deemed a
representation and warranty by the Company to each Underwriter as to the matters
covered thereby.

         3. Purchase, Sale and Delivery of Securities.

            (a) On the basis of the representations, warranties and agreements
herein contained, but subject to the terms and conditions herein set forth, the
Company agrees to issue and sell [5,000,000] Firm Shares to the several
Underwriters, and each Underwriter agrees, severally and not jointly, to
purchase from the Company the number of Firm Shares set forth opposite the name
of such Underwriter in Schedule I hereto. The purchase price for each Firm Share
shall be $______ per share. In making this Agreement, each Underwriter is
contracting severally and not jointly; except as provided in paragraph (c) of
this Section 3 and in Section 8 hereof, the agreement of each Underwriter is to
purchase only the respective number of Firm Shares specified in Schedule I.

            The Firm Shares will be delivered by the Company to you for the
accounts of the several Underwriters against payment of the purchase price
therefor by certified or official bank check or other next day funds payable to
the order of the Company at the offices of U.S. Bancorp Piper Jaffray Inc., 800
Nicollet Mall, Suite 800, Minneapolis, Minnesota, or such other location as may
be mutually acceptable, at 9:00 a.m. Central Time on the third (or if the
Securities are priced, as contemplated by Rule 15c6-1(c) under the Exchange Act,
after 4:30 p.m. Eastern Time, the fourth) full business day following the date
hereof, or at such other time and date as you and the Company determine pursuant
to Rule 15c6-1(a) under the Exchange Act, such time and date of delivery being
herein referred to as the "First Closing Date." If the Representatives so elect,
delivery of the Firm Shares may be made by credit through full fast transfer to
the accounts at The Depository Trust Company designated by the Representatives.
Certificates representing the Firm Shares, in definitive form and in such
denominations and registered in such names as you may request upon at least two
business days' prior notice to the Company, will be made available for checking
and packaging not later than 10:30 a.m., Central Time, on the business day next
preceding the First Closing Date at the offices of U.S. Bancorp Piper Jaffray
Inc., 800 Nicollet Mall, Suite 800, Minneapolis, Minnesota, or such other
location as may be mutually acceptable.

                                       -7-

<PAGE>   8

            (b) On the basis of the representations, warranties and agreements
herein contained, but subject to the terms and conditions herein set forth, the
Company hereby grants to the several Underwriters an option to purchase all or
any portion of the Option Shares at the same purchase price as the Firm Shares,
for use solely in covering any over-allotments made by the Underwriters in the
sale and distribution of the Firm Shares. The option granted hereunder may be
exercised at any time (but not more than once) within 30 days after the
effective date of this Agreement upon notice (confirmed in writing) by the
Representatives to the Company setting forth the aggregate number of Option
Shares as to which the several Underwriters are exercising the option, the names
and denominations in which the certificates for the Option Shares are to be
registered and the date and time, as determined by you, when the Option Shares
are to be delivered, such time and date being herein referred to as the "Second
Closing" and "Second Closing Date", respectively; provided, however, that the
Second Closing Date shall not be earlier than the First Closing Date nor earlier
than the second business day after the date on which the option shall have been
exercised. If the option is exercised, the obligation of each Underwriter shall
be to purchase from the Company that number of Option Shares which represents
the same percentage of the total number of Option Shares to be purchased by the
several Underwriters as the number of Firm Shares to be purchased by such
Underwriter is of the total number of Firm Shares to be purchased by the several
Underwriters, as adjusted by the Representatives in such manner as the
Representatives deem advisable to avoid fractional shares. No Option Shares
shall be sold and delivered unless the Firm Shares previously have been, or
simultaneously are, sold and delivered.

            The Option Shares will be delivered by the Company to you for the
accounts of the several Underwriters against payment of the purchase price
therefor by certified or official bank check or other next day funds payable to
the order of the Company at the offices of U.S. Bancorp Piper Jaffray Inc., 800
Nicollet Mall, Suite 800, Minneapolis, Minnesota, or such other location as may
be mutually acceptable at 9:00 a.m., Central Time, on the Second Closing Date.
If the Representatives so elect, delivery of the Option Shares may be made by
credit through full fast transfer to the accounts at The Depository Trust
Company designated by the Representatives. Certificates representing the Option
Shares in definitive form and in such denominations and registered in such names
as you have set forth in your notice of option exercise, will be made available
for checking and packaging not later than 10:30 a.m., Central Time, on the
business day next preceding the Second Closing Date at the office of U.S.
Bancorp Piper Jaffray Inc., 800 Nicollet Mall, Suite 800, Minneapolis,
Minnesota, or such other location as may be mutually acceptable.

            (c) It is understood that you, individually and not as
Representatives of the several Underwriters, may (but shall not be obligated to)
make payment to the Company on behalf of any Underwriter for the Securities to
be purchased by such Underwriter. Any such payment by you shall not relieve any
such Underwriter of any of its obligations hereunder. Nothing herein contained
shall constitute any of the Underwriters an unincorporated association or
partner with the Company.

         4. Covenants. The Company covenants and agrees with the several
Underwriters as follows:

                  (i) If the Registration Statement has not already been
         declared effective by the Commission, the Company will use its best
         efforts to cause the Registration Statement and any post-effective
         amendments thereto to become effective as promptly as possible; the
         Company will notify you promptly of the time when the Registration
         Statement or any post-effective amendment to the Registration Statement
         has become effective or any supplement to the Prospectus (including any
         term sheet within the meaning of Rule 434 of the Rules and Regulations)
         has been filed and of any request by the Commission for any amendment
         or supplement to the Registration Statement or

                                       -8-

<PAGE>   9

         Prospectus or additional information; if the Company has elected to
         rely on Rule 430A of the Rules and Regulations, the Company will
         prepare and file a Prospectus (or term sheet within the meaning of Rule
         434 of the Rules and Regulations) containing the information omitted
         therefrom pursuant to Rule 430A of the Rules and Regulations with the
         Commission within the time period required by, and otherwise in
         accordance with the provisions of, Rules 424(b), 430A and 434, if
         applicable, of the Rules and Regulations; if the Company has elected to
         rely upon Rule 462(b) of the Rules and Regulations to increase the size
         of the offering registered under the Act, the Company will prepare and
         file a registration statement with respect to such increase with the
         Commission within the time period required by, and otherwise in
         accordance with the provisions of, Rule 462(b); the Company will
         prepare and file with the Commission, promptly upon your request, any
         amendments or supplements to the Registration Statement or Prospectus
         (including any term sheet within the meaning of Rule 434 of the Rules
         and Regulations) that, in your opinion, may be necessary or advisable
         in connection with the distribution of the Securities by the
         Underwriters; and the Company will not file any amendment or supplement
         to the Registration Statement or Prospectus (including any term sheet
         within the meaning of Rule 434 of the Rules and Regulations) to which
         you shall reasonably object by notice to the Company after having been
         furnished a copy a reasonable time prior to the filing.

                  (ii) The Company will advise you, promptly after it shall
         receive notice or obtain knowledge thereof, of the issuance by the
         Commission of any stop order suspending the effectiveness of the
         Registration Statement, of the suspension of the qualification of the
         Securities for offering or sale in any jurisdiction, or of the
         initiation or threatening of any proceeding for any such purpose; and
         the Company will promptly use its best efforts to prevent the issuance
         of any stop order or to obtain its withdrawal if such a stop order
         should be issued.

                  (iii) Within the time during which a prospectus (including any
         term sheet within the meaning of Rule 434 of the Rules and Regulations)
         relating to the Securities is required to be delivered under the Act,
         the Company will comply as far as it is able with all requirements
         imposed upon it by the Act, as now and hereafter amended, and by the
         Rules and Regulations, as from time to time in force, so far as
         necessary to permit the continuance of sales of or dealings in the
         Securities as contemplated by the provisions hereof and the Prospectus.
         If during such period any event occurs as a result of which the
         Prospectus would include an untrue statement of a material fact or omit
         to state a material fact necessary to make the statements therein, in
         the light of the circumstances then existing, not misleading, or if
         during such period it is necessary to amend the Registration Statement
         or supplement the Prospectus to comply with the Act, the Company will
         promptly notify you and will amend the Registration Statement or
         supplement the Prospectus (at the expense of the Company) so as to
         correct such statement or omission or effect such compliance.

                  (iv) The Company will use its best efforts to qualify the
         Securities for sale under the securities laws of such jurisdictions as
         you reasonably designate and to continue such qualifications in effect
         so long as required for the distribution of the Securities, except that
         the Company shall not be required in connection therewith to qualify as
         a foreign corporation or to execute a general consent to service of
         process in any state.

                  (v) The Company will furnish to the Underwriters copies of the
         Registration Statement (three of which will be signed and will include
         all exhibits), each Preliminary Prospectus, the Prospectus, and all
         amendments and supplements (including any term sheet within

                                       -9-

<PAGE>   10

         the meaning of Rule 434 of the Rules and Regulations) to such
         documents, in each case as soon as available and in such quantities as
         you may from time to time reasonably request.

                  (vi) During a period of five years commencing with the date
         hereof, the Company will furnish to the Representatives, and to each
         Underwriter who may so request in writing, copies of all periodic and
         special reports furnished to the shareholders of the Company and all
         information, documents and reports filed with the Commission, the
         National Association of Securities Dealers, Inc., the Nasdaq National
         Market System or any securities exchange.

                  (vii) The Company will make generally available to its
         security holders as soon as practicable, but in any event not later
         than 15 months after the end of the Company's current fiscal quarter,
         an earnings statement (which need not be audited) covering a 12-month
         period beginning after the effective date of the Registration Statement
         that shall satisfy the provisions of Section 11(a) of the Act and Rule
         158 of the Rules and Regulations.

                  (viii) The Company, whether or not the transactions
         contemplated hereunder are consummated or this Agreement is prevented
         from becoming effective under the provisions of Section 9(a) hereof or
         is terminated, will pay or cause to be paid (A) all expenses (including
         transfer taxes allocated to the respective transferees) incurred in
         connection with the delivery to the Underwriters of the Securities, (B)
         all expenses and fees (including, without limitation, fees and expenses
         of the Company's accountants and counsel but, except as otherwise
         provided below, not including fees of the Underwriters' counsel) in
         connection with the preparation, printing, filing, delivery, and
         shipping of the Registration Statement (including the financial
         statements therein and all amendments, schedules, and exhibits
         thereto), the Securities, each Preliminary Prospectus, the Prospectus,
         and any amendment thereof or supplement thereto, and the printing,
         delivery, and shipping of this Agreement and other underwriting
         documents, including Blue Sky Memoranda, (C) all filing fees and fees
         and disbursements of the Underwriters' counsel incurred in connection
         with the qualification of the Securities for offering and sale by the
         Underwriters or by dealers under the securities or blue sky laws of the
         states and other jurisdictions which you shall designate in accordance
         with Section 4(d) hereof, (D) the fees and expenses of any transfer
         agent or registrar, (E) the filing fees incident to any required review
         by the National Association of Securities Dealers, Inc. of the terms of
         the sale of the Securities, (F) listing fees, if any, and (G) all other
         costs and expenses incident to the performance of its obligations
         hereunder that are not otherwise specifically provided for herein. If
         the sale of the Securities provided for herein is not consummated by
         reason of action by the Company pursuant to Section 9(a) hereof which
         prevents this Agreement from becoming effective, or by reason of any
         failure, refusal or inability on the part of the Company to perform any
         agreement on its part to be performed, or because any other condition
         of the Underwriters' obligations hereunder required to be fulfilled by
         the Company is not fulfilled, the Company will reimburse the several
         Underwriters for all out-of-pocket disbursements (including fees and
         disbursements of counsel) incurred by the Underwriters in connection
         with their investigation, preparing to market and marketing the
         Securities or in contemplation of performing their obligations
         hereunder. The Company shall not in any event be liable to any of the
         Underwriters for loss of anticipated profits from the transactions
         covered by this Agreement.

                  (ix) The Company will apply the net proceeds from the sale of
         the Securities to be sold by it hereunder for the purposes set forth in
         the Prospectus and will file such reports with the Commission with
         respect to the sale of the Securities and the application of the
         proceeds therefrom as may be required in accordance with Rule 463 of
         the Rules and Regulations.

                                      -10-

<PAGE>   11

                  (x) The Company will not, without your prior written consent,
         offer for sale, sell, contract to sell, grant any option for the sale
         of or otherwise issue or dispose of any Common Stock or any securities
         convertible into or exchangeable for, or any options or rights to
         purchase or acquire, Common Stock, except to the Underwriters pursuant
         to this Agreement for a period of 180 days after the commencement of
         the public offering of the Securities by the Underwriters.

                  (xi) The Company either has caused to be delivered to you or
         will cause to be delivered to you prior to the effective date of the
         Registration Statement a letter from each of the Company's directors,
         officers, shareholders, and holders of options, warrants and other
         instruments convertible into, or conferring rights to purchase shares
         of the Company's Common Stock to their holders, stating that such
         person agrees that he or she will not, without your prior written
         consent, offer for sale, sell, contract to sell or otherwise dispose of
         any shares of Common Stock or rights to purchase Common Stock, except
         to the Underwriters pursuant to this Agreement, for a period of 180
         days after commencement of the public offering of the Securities by the
         Underwriters.

                  (xii) The Company has not taken and will not take, directly or
         indirectly, any action designed to or which might reasonably be
         expected to cause or result in, or which has constituted, the
         stabilization or manipulation of the price of any security of the
         Company to facilitate the sale or resale of the Securities, and has not
         effected any sales of Common Stock which are required to be disclosed
         in response to Item 701 of Regulation S-K under the Act which have not
         been so disclosed in the Registration Statement.

                  (xiii) The Company will not incur any liability for any
         finder's or broker's fee or agent's commission in connection with the
         execution and delivery of this Agreement or the consummation of the
         transactions contemplated hereby.

                  (xiv) [The Company will inform the Florida Department of
         Banking and Finance at any time prior to the consummation of the
         distribution of the Securities by the Underwriters if it commences
         engaging in business with the government of Cuba or with any person or
         affiliate located in Cuba. Such information will be provided within 90
         days after the commencement thereof or after a change occurs with
         respect to previously reported information.]

         5. Conditions of Underwriters' Obligations. The obligations of the
several Underwriters hereunder are subject to the accuracy, as of the date
hereof and at each of the First Closing Date and the Second Closing Date (as if
made at such Closing Date), of and compliance with all representations,
warranties and agreements of the Company contained herein, to the performance by
the Company of its obligations hereunder and to the following additional
conditions:

            (a) The Registration Statement shall have become effective not later
than 5:00 p.m., Central Time, on the date of this Agreement, or such later time
and date as you, as Representatives of the several Underwriters, shall approve
and all filings required by Rules 424, 430A and 434 of the Rules and Regulations
shall have been timely made; no stop order suspending the effectiveness of the
Registration Statement or any amendment thereof shall have been issued; no
proceedings for the issuance of such an order shall have been initiated or
threatened; and any request of the Commission for additional information (to be
included in the Registration Statement or the Prospectus or otherwise) shall
have been complied with to your satisfaction.

                                      -11-

<PAGE>   12

            (b) No Underwriter shall have advised the Company that the
Registration Statement or the Prospectus, or any amendment thereof or supplement
thereto (including any term sheet within the meaning of Rule 434 of the Rules
and Regulations), contains an untrue statement of fact which, in your opinion,
is material, or omits to state a fact which, in your opinion, is material and is
required to be stated therein or necessary to make the statements therein not
misleading.

            (c) Except as contemplated in the Prospectus, subsequent to the
respective dates as of which information is given in the Registration Statement
and the Prospectus, the Company shall not have incurred any material liabilities
or obligations, direct or contingent, or entered into any material transactions,
or declared or paid any dividends or made any distribution of any kind with
respect to its capital stock; and there shall not have been any change in the
capital stock (other than a change in the number of outstanding shares of Common
Stock due to the issuance of shares upon the exercise of outstanding options or
warrants), or any material change in the short-term or long-term debt of the
Company, or any issuance of options, warrants, convertible securities or other
rights to purchase the capital stock of the Company, or any material adverse
change or any development involving a prospective material adverse change
(whether or not arising in the ordinary course of business), in the general
affairs, condition (financial or otherwise), business, key personnel, property,
prospects, net worth or results of operations of the Company, that, in your
judgment, makes it impractical or inadvisable to offer or deliver the Securities
on the terms and in the manner contemplated in the Prospectus.

            (d) On each Closing Date, there shall have been furnished to you, as
Representatives of the several Underwriters:

            (A)   the opinion of Kilpatrick Stockton LLP, Charlotte, North
         Carolina, corporate counsel for the Company, dated such Closing Date
         and addressed to you, to the effect that:

                  (i) The Company has been duly organized and is validly
         existing as a corporation in good standing under the laws of its
         jurisdiction of incorporation. The Company has full corporate power and
         authority to own its properties and conduct its business as currently
         being carried on and as described in the Registration Statement and
         Prospectus, and is duly qualified to do business as a foreign
         corporation and is in good standing in each jurisdiction in which it
         owns or leases real property or in which the conduct of its business
         makes such qualification necessary and in which the failure to so
         qualify would have a material adverse effect upon the business,
         condition (financial or otherwise) or properties of the Company.

                  (ii) The Company has full corporate power and authority to
         enter into this Agreement, and this Agreement has been duly authorized,
         executed and delivered by the Company and constitutes a valid, legal
         and binding obligation of the Company; the execution, delivery and
         performance of this Agreement and the consummation of the transactions
         herein contemplated will not result in a breach or violation of any of
         the terms and provisions of, or constitute a default under, any
         statute, rule or regulation, any agreement or instrument known to such
         counsel to which the Company is a party or by which it is bound or to
         which any of its property is subject, the Company's charter or by-laws,
         or any order or decree known to such counsel of any court or
         governmental agency or body having jurisdiction over the Company or any
         of its respective properties; and no consent, approval, authorization
         or order of, or filing with, any court or governmental agency or body
         is required for the execution, delivery and performance of this
         Agreement or for the consummation of the transactions contemplated
         hereby, including the issuance or sale of the Securities by the
         Company, except such as may be required under the Act or state
         securities laws.

                                      -12-

<PAGE>   13

                  (iii) The capital stock of the Company conforms as to legal
         matters to the description thereof contained in the Prospectus under
         the caption "Description of Capital Stock." All of the issued and
         outstanding shares of the capital stock of the Company have been duly
         authorized and validly issued and are fully paid and nonassessable, and
         the holders thereof are not subject to personal liability by reason of
         being such holders. The Securities to be issued and sold by the Company
         hereunder have been duly authorized and, when issued, delivered and
         paid for in accordance with the terms of this Agreement, will have been
         validly issued and will be fully paid and nonassessable, and the
         holders thereof will not be subject to personal liability by reason of
         being such holders. Except as otherwise stated in the Registration
         Statement and Prospectus, there are no preemptive rights or other
         rights to subscribe for or to purchase, or any restriction upon the
         voting or transfer of, any shares of Common Stock pursuant to the
         Company's charter, by-laws or any agreement or other instrument known
         to such counsel to which the Company is a party or by which the Company
         is bound. To such counsel's knowledge, neither the filing of the
         Registration Statement nor the offering or sale of the Securities as
         contemplated by this Agreement gives rise to any rights for or relating
         to the registration of any shares of Common Stock or other securities
         of the Company.

                  (iv) To such counsel's knowledge, the Company holds, and is
         operating in compliance in all material respects with, all franchises,
         grants, authorizations, licenses, permits, easements, consents,
         certificates and orders of any governmental or self-regulatory body
         required for the conduct of its business and all such franchises,
         grants, authorizations, licenses, permits, easements, consents,
         certifications and orders are valid and in full force and effect.

                  (v) To such counsel's knowledge, the Company is not in
         violation of its respective charter or by-laws. To such counsel's
         knowledge, the Company is not in breach of or otherwise in default in
         the performance of any material obligation, agreement or condition
         contained in any bond, debenture, note, indenture, loan agreement or
         any other material contract, lease or other instrument to which it is
         subject or by which it may be bound, or to which any of the material
         property or assets of the Company is subject.

                  (vi) The descriptions in the Registration Statement and
         Prospectus of statutes, legal and governmental proceedings, contracts
         and other documents are accurate and fairly present the information
         required to be shown; and such counsel does not know of any statutes or
         legal or governmental proceedings required to be described in the
         Prospectus that are not described as required, or of any contracts or
         documents of a character required to be described in the Registration
         Statement or Prospectus or included as exhibits to the Registration
         Statement that are not described or included as required.

                  (vii) To such counsel's knowledge, except as set forth in the
         Registration Statement and Prospectus, no holders of securities of the
         Company have registration rights with respect to securities of the
         Company and, except as set forth in the Registration Statement and
         Prospectus, all holders of securities of the Company having rights
         known to such counsel to registration of such shares or other
         securities, because of the filing of the Registration Statement by the
         Company have, with respect to the offering contemplated thereby, waived
         such rights or such rights have expired by reason of lapse of time
         following notification of the Company's intent to file the Registration
         Statement or have included securities in the Registration Statement
         pursuant to the exercise of and in full satisfaction of such rights.

                                      -13-

<PAGE>   14

                  (viii) The Company is not and, after giving effect to the
         offering and the sale of the Shares and the application of the proceeds
         thereof as described in the Prospectus, will not be, an "investment
         company" as such term is defined in the Investment Company Act of 1940,
         as amended.

                  (ix) To such counsel's knowledge, the Company owns or
         possesses sufficient trademarks, trade names, patent rights,
         copyrights, licenses, approvals, trade secrets and other similar rights
         (collectively, "Intellectual Property Rights") reasonably necessary to
         conduct their business as now conducted; and the expected expiration of
         any such Intellectual Property Rights would not have a material adverse
         effect on the Company or its business. The Company has not received any
         notice of infringement or conflict with asserted Intellectual Property
         Rights of others, which infringement or conflict, if the subject of an
         unfavorable decision, would have a material adverse effect on the
         Company or its business. To such counsel's knowledge, the Company's
         discoveries, inventions, products, or processes referred to in the
         Registration Statement or Prospectus do not infringe or conflict with
         any right or patent which is the subject of a patent application known
         to the Company.

                  (x) On the basis of conferences with officers of the Company,
         examination of documents referred to in the Registration Statement and
         Prospectus and such other procedures as such counsel deemed
         appropriate, nothing has come to the attention of such counsel that
         causes such counsel to believe that the Registration Statement or any
         amendment thereof, at the time the Registration Statement became
         effective and as of such Closing Date (including any Registration
         Statement filed under Rule 462(b) of the Rules and Regulations),
         contained any untrue statement of a material fact or omitted to state
         any material fact required to be stated therein or necessary to make
         the statements therein not misleading or that the Prospectus (as of its
         date and as of such Closing Date), as amended or supplemented, includes
         any untrue statement of material fact or omits to state a material fact
         necessary to make the statements therein, in light of the circumstances
         under which they were made, not misleading; it being understood that
         such counsel need express no opinion as to the financial statements or
         other financial data included in any of the documents mentioned in this
         clause.

                  (xi) Such other matters as you may reasonably request.

         and

            (B)   the opinion of Hale and Dorr LLP, Reston, Virginia,
         special securities counsel for the Company, dated such Closing Date and
         addressed to you, to the effect that:

                  (i) The Registration Statement has become effective under the
         Act and, to such counsel's knowledge, no stop order suspending the
         effectiveness of the Registration Statement has been issued and no
         proceeding for that purpose has been instituted or, to the knowledge of
         such counsel, threatened by the Commission.

                  (ii) The Registration Statement and the Prospectus, and any
         amendment thereof or supplement thereto (including any term sheet
         within the meaning of Rule 434 of the Rules and Regulations), comply as
         to form in all material respects with the requirements of the Act and
         the Rules and Regulations; and on the basis of conferences with
         officers of the Company, examination of documents referred to in the
         Registration Statement and Prospectus and such other procedures as such
         counsel deemed appropriate, nothing has come to the attention of such
         counsel

                                      -14-

<PAGE>   15

         that causes such counsel to believe that the Registration Statement or
         any amendment thereof, at the time the Registration Statement became
         effective and as of such Closing Date (including any Registration
         Statement filed under Rule 462(b) of the Rules and Regulations),
         contained any untrue statement of a material fact or omitted to state
         any material fact required to be stated therein or necessary to make
         the statements therein not misleading or that the Prospectus (as of its
         date and as of such Closing Date), as amended or supplemented, includes
         any untrue statement of material fact or omits to state a material fact
         necessary to make the statements therein, in light of the circumstances
         under which they were made, not misleading; it being understood that
         such counsel need express no opinion as to the financial statements or
         other financial data included in any of the documents mentioned in this
         clause.

                  (iii) Such other matters as you may reasonably request.

            In rendering such opinions, each counsel may rely (i) as to matters
of law other than North Carolina and federal law, upon the opinion or opinions
of local counsel provided that the extent of such reliance is specified in such
opinion and that such counsel shall state that such opinion or opinions of local
counsel are satisfactory to them and that they believe they and you are
justified in relying thereon and (ii) as to matters of fact, to the extent such
counsel deems reasonable upon certificates of officers of the Company, provided
that the extent of such reliance is specified in such opinion.

            (e) On each Closing Date, there shall have been furnished to you, as
Representatives of the several Underwriters, such opinion or opinions from
Alston & Bird LLP, Atlanta, Georgia, counsel for the several Underwriters, dated
such Closing Date and addressed to you, with respect to the good standing of the
Company, the validity of the Securities, the Registration Statement, the
Prospectus and other related matters as you reasonably may request, and such
counsel shall have received such papers and information as they request to
enable them to pass upon such matters.

            (f) On each Closing Date you, as Representatives of the several
Underwriters, shall have received a letter of Deloitte & Touche LLP, Charlotte,
North Carolina, dated such Closing Date and addressed to you, confirming that
they are independent public accountants within the meaning of the Act and are in
compliance with the applicable requirements relating to the qualifications of
accountants under Rule 2-01 of Regulation S-X of the Commission, and stating, as
of the date of such letter (or, with respect to matters involving changes or
developments since the respective dates as of which specified financial
information is given in the Prospectus, as of a date not more than five days
prior to the date of such letter), the conclusions and findings of said firm
with respect to the financial information and other matters covered by its
letter delivered to you concurrently with the execution of this Agreement, and
the effect of the letter so to be delivered on such Closing Date shall be to
confirm the conclusions and findings set forth in such prior letter.

            (g) On each Closing Date, there shall have been furnished to you, as
Representatives of the Underwriters, a certificate, dated such Closing Date and
addressed to you, signed by the chief executive officer and by the chief
financial officer of the Company, to the effect that:

                  (i) The representations and warranties of the Company in this
         Agreement are true and correct, in all material respects, as if made at
         and as of such Closing Date, and the Company has complied with all the
         agreements and satisfied all the conditions on its part to be performed
         or satisfied at or prior to such Closing Date;

                                      -15-

<PAGE>   16

                  (ii) No stop order or other order suspending the effectiveness
         of the Registration Statement or any amendment thereof or the
         qualification of the Securities for offering or sale has been issued,
         and no proceeding for that purpose has been instituted or, to their
         knowledge, is contemplated by the Commission or any state or regulatory
         body; and

                  (iii) The signers of said certificate have carefully examined
         the Registration Statement and the Prospectus, and any amendments
         thereof or supplements thereto (including any term sheet within the
         meaning of Rule 434 of the Rules and Regulations), and (A) such
         documents contain all statements and information required to be
         included therein, the Registration Statement, or any amendment thereof,
         does not contain any untrue statement of a material fact or omit to
         state any material fact required to be stated therein or necessary to
         make the statements therein not misleading, and the Prospectus, as
         amended or supplemented, does not include any untrue statement of
         material fact or omit to state a material fact necessary to make the
         statements therein, in light of the circumstances under which they were
         made, not misleading, (B) since the effective date of the Registration
         Statement, there has occurred no event required to be set forth in an
         amended or supplemented prospectus which has not been so set forth, (C)
         subsequent to the respective dates as of which information is given in
         the Registration Statement and the Prospectus, the Company has not
         incurred any material liabilities or obligations, direct or contingent,
         or entered into any material transactions, not in the ordinary course
         of business, or declared or paid any dividends or made any distribution
         of any kind with respect to its capital stock, and except as disclosed
         in the Prospectus, there has not been any change in the capital stock
         (other than a change in the number of outstanding shares of Common
         Stock due to the issuance of shares upon the exercise of outstanding
         options or warrants), or any material change in the short-term or
         long-term debt, or any issuance of options, warrants, convertible
         securities or other rights to purchase the capital stock, of the
         Company, or any material adverse change or any development involving a
         prospective material adverse change (whether or not arising in the
         ordinary course of business), in the general affairs, condition
         (financial or otherwise), business, key personnel, property, prospects,
         net worth or results of operations of the Company, and (D) except as
         stated in the Registration Statement and the Prospectus, there is not
         pending, or, to the knowledge of the Company, threatened or
         contemplated, any action, suit or proceeding to which the Company is a
         party before or by any court or governmental agency, authority or body,
         or any arbitrator, which might result in any material adverse change in
         the condition (financial or otherwise), business, prospects or results
         of operations of the Company.

            (h) The Company shall have furnished to you and counsel for the
Underwriters such additional documents, certificates and evidence as you or they
may have reasonably requested.

            (i) The Common Stock shall have been approved for quotation on the
Nasdaq National Market System.

            All such opinions, certificates, letters and other documents will be
in compliance with the provisions hereof only if they are satisfactory in form
and substance to you and counsel for the Underwriters. The Company will furnish
you with such conformed copies of such opinions, certificates, letters and other
documents as you shall reasonably request.

         6. Indemnification and Contribution.

            (a) The Company agrees to indemnify and hold harmless each
Underwriter against any losses, claims, damages or liabilities, joint or
several, to which such Underwriter may become subject,

                                      -16-

<PAGE>   17

under the Act or otherwise (including in settlement of any litigation if such
settlement is effected with the written consent of the Company), insofar as such
losses, claims, damages or liabilities (or actions in respect thereof) arise out
of or are based upon an untrue statement or alleged untrue statement of a
material fact contained in the Registration Statement, including the information
deemed to be a part of the Registration Statement at the time of effectiveness
pursuant to Rules 430A and 434(d) of the Rules and Regulations, if applicable,
any Preliminary Prospectus, the Prospectus, or any amendment or supplement
thereto (including any term sheet within the meaning of Rule 434 of the Rules
and Regulations), or arise out of or are based upon the omission or alleged
omission to state therein a material fact required to be stated therein or
necessary to make the statements therein not misleading, and will reimburse each
Underwriter for any legal or other expenses reasonably incurred by it in
connection with investigating or defending against such loss, claim, damage,
liability or action; provided, however, that the Company shall not be liable in
any such case to the extent that any such loss, claim, damage, liability or
action arises out of or is based upon an untrue statement or alleged untrue
statement or omission or alleged omission made in the Registration Statement,
any Preliminary Prospectus, the Prospectus, or any such amendment or supplement,
in reliance upon and in conformity with written information furnished to the
Company by you, or by any Underwriter through you, specifically for use in the
preparation thereof.

            In addition to its other obligations under this Section 6(a), the
Company agrees that, as an interim measure during the pendency of any claim,
action, investigation, inquiry or other proceeding arising out of or based upon
any statement or omission, or any alleged statement or omission, described in
this Section 6(a), it will reimburse each Underwriter on a monthly basis for all
reasonable legal fees or other expenses incurred in connection with
investigating or defending any such claim, action, investigation, inquiry or
other proceeding, notwithstanding the absence of a judicial determination as to
the propriety and enforceability of the Company's obligation to reimburse the
Underwriters for such expenses and the possibility that such payments might
later be held to have been improper by a court of competent jurisdiction. To the
extent that any such interim reimbursement payment is so held to have been
improper, the Underwriter that received such payment shall promptly return it to
the party or parties that made such payment, together with interest, compounded
daily, determined on the basis of the prime rate (or other commercial lending
rate for borrowers of the highest credit standing) announced from time to time
by The Wall Street Journal (the "Prime Rate"). Any such interim reimbursement
payments which are not made to an Underwriter within 30 days of a request for
reimbursement shall bear interest at the Prime Rate from the date of such
request. This indemnity agreement shall be in addition to any liabilities which
the Company may otherwise have.

            (b) Each Underwriter will indemnify and hold harmless the Company
against any losses, claims, damages or liabilities to which the Company may
become subject, under the Act or otherwise (including in settlement of any
litigation, if such settlement is effected with the written consent of such
Underwriter), insofar as such losses, claims, damages or liabilities (or actions
in respect thereof) arise out of or are based upon an untrue statement or
alleged untrue statement of a material fact contained in the Registration
Statement, any Preliminary Prospectus, the Prospectus, or any amendment or
supplement thereto (including any term sheet within the meaning of Rule 434 of
the Rules and Regulations), or arise out of or are based upon the omission or
alleged omission to state therein a material fact required to be stated therein
or necessary to make the statements therein not misleading, in each case to the
extent, but only to the extent, that such untrue statement or alleged untrue
statement or omission or alleged omission was made in the Registration
Statement, any Preliminary Prospectus, the Prospectus, or any such amendment or
supplement, in reliance upon and in conformity with written information
furnished to the Company by you, or by such Underwriter through you,
specifically for use in the preparation thereof, and will reimburse the Company
for any legal or other expenses reasonably incurred by the Company in connection
with investigating or defending against any such loss, claim, damage, liability
or action.

                                      -17-

<PAGE>   18

            (c) Promptly after receipt by an indemnified party under subsection
(a) or (b) above of notice of the commencement of any action, such indemnified
party shall, if a claim in respect thereof is to be made against the
indemnifying party under such subsection, notify the indemnifying party in
writing of the commencement thereof; but the omission so to notify the
indemnifying party shall not relieve the indemnifying party from any liability
that it may have to any indemnified party. In case any such action shall be
brought against any indemnified party, and it shall notify the indemnifying
party of the commencement thereof, the indemnifying party shall be entitled to
participate in, and, to the extent that it shall wish, jointly with any other
indemnifying party similarly notified, to assume the defense thereof, with
counsel satisfactory to such indemnified party, and after notice from the
indemnifying party to such indemnified party of the indemnifying party's
election so to assume the defense thereof, the indemnifying party shall not be
liable to such indemnified party under such subsection for any legal or other
expenses subsequently incurred by such indemnified party in connection with the
defense thereof other than reasonable costs of investigation; provided, however,
that if, in the sole judgment of the Representatives, it is advisable for the
Underwriters to be represented as a group by separate counsel, the
Representatives shall have the right to employ a single counsel to represent the
Representatives and all Underwriters who may be subject to liability arising
from any claim in respect of which indemnity may be sought by the Underwriters
under subsection (a) of this Section 6, in which event the reasonable fees and
expenses of such separate counsel shall be borne by the indemnifying party or
parties and reimbursed to the Underwriters as incurred (in accordance with the
provisions of the second paragraph in subsection (a) above). An indemnifying
party shall not be obligated under any settlement agreement relating to any
action under this Section 6 to which it has not agreed in writing.

            (d) If the indemnification provided for in this Section 6 is
unavailable or insufficient to hold harmless an indemnified party under
subsection (a) or (b) above, then each indemnifying party shall contribute to
the amount paid or payable by such indemnified party as a result of the losses,
claims, damages or liabilities referred to in subsection (a) or (b) above, (i)
in such proportion as is appropriate to reflect the relative benefits received
by the Company on the one hand and the Underwriters on the other from the
offering of the Securities or (ii) if the allocation provided by clause (i)
above is not permitted by applicable law, in such proportion as is appropriate
to reflect not only the relative benefits referred to in clause (i) above but
also the relative fault of the Company on the one hand and the Underwriters on
the other in connection with the statements or omissions that resulted in such
losses, claims, damages or liabilities, as well as any other relevant equitable
considerations. The relative benefits received by the Company on the one hand
and the Underwriters on the other shall be deemed to be in the same proportion
as the total net proceeds from the offering (before deducting expenses) received
by the Company bear to the total underwriting discounts and commissions received
by the Underwriters, in each case as set forth in the table on the cover page of
the Prospectus. The relative fault shall be determined by reference to, among
other things, whether the untrue or alleged untrue statement of a material fact
or the omission or alleged omission to state a material fact relates to
information supplied by the Company or the Underwriters and the parties'
relevant intent, knowledge, access to information and opportunity to correct or
prevent such untrue statement or omission. The Company and the Underwriters
agree that it would not be just and equitable if contributions pursuant to this
subsection (d) were to be determined by pro rata allocation (even if the
Underwriters were treated as one entity for such purpose) or by any other method
of allocation which does not take account of the equitable considerations
referred to in the first sentence of this subsection (d). The amount paid by an
indemnified party as a result of the losses, claims, damages or liabilities
referred to in the first sentence of this subsection (d) shall be deemed to
include any legal or other expenses reasonably incurred by such indemnified
party in connection with investigating or defending against any action or claim
which is the subject of this subsection (d). Notwithstanding the provisions of
this subsection (d), no Underwriter shall be required to contribute any amount
in excess of the amount by

                                      -18-

<PAGE>   19

which the total price at which the Securities underwritten by it and distributed
to the public were offered to the public exceeds the amount of any damages that
such Underwriter has otherwise been required to pay by reason of such untrue or
alleged untrue statement or omission or alleged omission. No person guilty of
fraudulent misrepresentation (within the meaning of Section 11(f) of the Act)
shall be entitled to contribution from any person who was not guilty of such
fraudulent misrepresentation. The Underwriters' obligations in this subsection
(d) to contribute are several in proportion to their respective underwriting
obligations and not joint.

            (e) The obligations of the Company under this Section 6 shall be in
addition to any liability which the Company may otherwise have and shall extend,
upon the same terms and conditions, to each person, if any, who controls any
Underwriter within the meaning of the Act; and the obligations of the
Underwriters under this Section 6 shall be in addition to any liability that the
respective Underwriters may otherwise have and shall extend, upon the same terms
and conditions, to each director of the Company (including any person who, with
his consent, is named in the Registration Statement as about to become a
director of the Company), to each officer of the Company who has signed the
Registration Statement and to each person, if any, who controls the Company
within the meaning of the Act.

         7. Representations and Agreements to Survive Delivery. All
representations, warranties, and agreements of the Company herein or in
certificates delivered pursuant hereto, and the agreements of the several
Underwriters and the Company contained in Section 6 hereof, shall remain
operative and in full force and effect regardless of any investigation made by
or on behalf of any Underwriter or any controlling person thereof, or the
Company or any of its officers, directors, or controlling persons, and shall
survive delivery of, and payment for, the Securities to and by the Underwriters
hereunder.

         8. Substitution of Underwriters.

            (a) If any Underwriter or Underwriters shall fail to take up and pay
for the amount of Firm Shares agreed by such Underwriter or Underwriters to be
purchased hereunder, upon tender of such Firm Shares in accordance with the
terms hereof, and the amount of Firm Shares not purchased does not aggregate
more than 10% of the total amount of Firm Shares set forth in Schedule I hereto,
the remaining Underwriters shall be obligated to take up and pay for (in
proportion to their respective underwriting obligations hereunder as set forth
in Schedule I hereto except as may otherwise be determined by you) the Firm
Shares that the withdrawing or defaulting Underwriters agreed but failed to
purchase.

            (b) If any Underwriter or Underwriters shall fail to take up and pay
for the amount of Firm Shares agreed by such Underwriter or Underwriters to be
purchased hereunder, upon tender of such Firm Shares in accordance with the
terms hereof, and the amount of Firm Shares not purchased aggregates more than
10% of the total amount of Firm Shares set forth in Schedule I hereto, and
arrangements satisfactory to you for the purchase of such Firm Shares by other
persons are not made within 36 hours thereafter, this Agreement shall terminate.
In the event of any such termination the Company shall not be under any
liability to any Underwriter (except to the extent provided in Section
4(a)(viii) and Section 6 hereof) nor shall any Underwriter (other than an
Underwriter who shall have failed, otherwise than for some reason permitted
under this Agreement, to purchase the amount of Firm Shares agreed by such
Underwriter to be purchased hereunder) be under any liability to the Company
(except to the extent provided in Section 6 hereof).

            If Firm Shares to which a default relates are to be purchased by the
non-defaulting Underwriters or by any other party or parties, the
Representatives or the Company shall have the right to postpone the First
Closing Date for not more than seven business days in order that the necessary
changes

                                      -19-

<PAGE>   20

in the Registration Statement, Prospectus and any other documents, as well as
any other arrangements, may be effected. As used herein, the term "Underwriter"
includes any person substituted for an Underwriter under this Section 8.

         9. Effective Date of this Agreement and Termination.

            (a) This Agreement shall become effective at 10:00 a.m., Central
Time, on the first full business day following the effective date of the
Registration Statement, or at such earlier time after the effective time of the
Registration Statement as you in your discretion shall first release the
Securities for sale to the public; provided, that if the Registration Statement
is effective at the time this Agreement is executed, this Agreement shall become
effective at such time as you in your discretion shall first release the
Securities for sale to the public. For the purpose of this Section, the
Securities shall be deemed to have been released for sale to the public upon
release by you of the publication of a newspaper advertisement relating thereto
or upon release by you of telexes offering the Securities for sale to securities
dealers, whichever shall first occur. By giving notice as hereinafter specified
before the time this Agreement becomes effective, you, as Representatives of the
several Underwriters, or the Company may prevent this Agreement from becoming
effective without liability of any party to any other party, except that the
provisions of Section 4(a)(viii) and Section 6 hereof shall at all times be
effective.

            (b) You, as Representatives of the several Underwriters, shall have
the right to terminate this Agreement by giving notice as hereinafter specified
at any time at or prior to the First Closing Date, and the option referred to in
Section 3(b), if exercised, may be cancelled at any time prior to the Second
Closing Date, if (i) the Company shall have failed, refused or been unable, at
or prior to such Closing Date, to perform any agreement on its part to be
performed hereunder, (ii) any other condition of the Underwriters' obligations
hereunder is not fulfilled, (iii) trading on the New York Stock Exchange or the
Nasdaq National Market System shall have been wholly suspended, (iv) minimum or
maximum prices for trading shall have been fixed, or maximum ranges for prices
for securities shall have been required, on the New York Stock Exchange or the
Nasdaq National Market System, by such Exchange or by order of the Commission or
any other governmental authority having jurisdiction, (v) a banking moratorium
shall have been declared by Federal, New York or North Carolina authorities, or
(vi) there has occurred any material adverse change in the financial markets in
the United States or an outbreak of major hostilities (or an escalation thereof)
in which the United States is involved, a declaration of war by Congress, any
other substantial national or international calamity or any other event or
occurrence of a similar character shall have occurred since the execution of
this Agreement that, in your judgment, makes it impractical or inadvisable to
proceed with the completion of the sale of and payment for the Securities. Any
such termination shall be without liability of any party to any other party
except that the provisions of Section 4(a)(viii) and Section 6 hereof shall at
all times be effective.

            (c) If you elect to prevent this Agreement from becoming effective
or to terminate this Agreement as provided in this Section, the Company shall be
notified promptly by you by telephone or telegram, confirmed by letter. If the
Company elects to prevent this Agreement from becoming effective, you shall be
notified by the Company by telephone or telegram, confirmed by letter.

         Default by the Company. If the Company shall fail at the First Closing
Date to sell and deliver the number of Securities which it is obligated to sell
hereunder, then this Agreement shall terminate without any liability on the part
of any non-defaulting party. No action taken pursuant to this Section shall
relieve the Company from liability, if any, in respect of such default.

                                      -20-

<PAGE>   21

         10. Information Furnished by Underwriters. The statements set forth in
the last sentence of the last paragraph of the cover page and under the caption
"Underwriting" in any Preliminary Prospectus and in the Prospectus constitute
the written information furnished by or on behalf of the Underwriters referred
to in Section 2 and Section 6 hereof.

         11. Notices. Except as otherwise provided herein, all communications
hereunder shall be in writing or by telegraph and, if to the Underwriters, shall
be mailed, telegraphed or delivered to the Representatives c/o U.S. Bancorp
Piper Jaffray Inc., 800 Nicollet Mall, Suite 800, Minneapolis, Minnesota 55402;
if to the Company, shall be mailed, telegraphed or delivered to it at
YOUcentric, Inc., SouthPark Towers, 6000 Fairview Road, Suite 405, Charlotte,
North Carolina 28210, Attention: Thomas M. Fedell, or in each case to such other
address as the person to be notified may have requested in writing. All notices
given by telegram shall be promptly confirmed by letter. Any party to this
Agreement may change such address for notices by sending to the parties to this
Agreement written notice of a new address for such purpose.

         12. Persons Entitled to Benefit of Agreement. This Agreement shall
inure to the benefit of and be binding upon the parties hereto and their
respective successors and assigns and the controlling persons, officers and
directors referred to in Section 6. Nothing in this Agreement is intended or
shall be construed to give to any other person, firm or corporation any legal or
equitable remedy or claim under or in respect of this Agreement or any provision
herein contained. The term "successors and assigns" as herein used shall not
include any purchaser, as such purchaser, of any of the Securities from any of
the several Underwriters.

         13. Governing Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of Minnesota.

                            [Signature Page Follows]

                                      -21-

<PAGE>   22

            Please sign and return to the Company the enclosed duplicates of
this letter whereupon this letter will become a binding agreement between the
Company and the several Underwriters in accordance with its terms.

                                         Very truly yours,

                                         YOUCENTRIC, INC.


                                         By ____________________________________
                                             Name:
                                             Title:




Confirmed as of the date first
above mentioned, on behalf of
themselves and the other several
Underwriters named in Schedule I
hereto.

U.S. BANCORP PIPER JAFFRAY INC.


By___________________________________________________
         Managing Director


FLEETBOSTON ROBERTSON STEPHENS INC.


By___________________________________________________
         Managing Director


DAIN RAUSCHER INCORPORATED


By___________________________________________________
         Managing Director


LEGG MASON WOOD WALKER, INC.


By___________________________________________________
         Managing Director

<PAGE>   23

                                   SCHEDULE I



Underwriter                                            Number of Firm Shares (1)
-----------                                            -------------------------

U.S. Bancorp Piper Jaffray Inc.

FleetBoston Robertson Stephens Inc.

Dain Rauscher Incorporated

Legg Mason Wood Walker, Inc.








                                                                 ---------------

Total....................................                           5,000,000
                                                                 ===============


-----------------

(1)      The Underwriters may purchase up to an additional [750,000] Option
         Shares, to the extent the option described in Section 3(b) of the
         Agreement is exercised, in the proportions and in the manner described
         in the Agreement.



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission