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<PAGE> 1 Exhibit 23.1 INDEPENDENT AUDITORS' CONSENT We consent to the use in this Amendment No. 1 to Registration Statement No. 333-35104 of YOUcentric, Inc. of our report dated April 14, 2000 appearing in the Prospectus, which is a part of such Registration Statement, and to the reference to us under the headings "Experts" in such Prospectus. DELOITTE & TOUCHE LLP Charlotte, North Carolina August 14, 2000
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