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EXHIBIT 10.8(A)
ENMAX CORPORATION PURCHASE ORDER
"Putting information technology to work"
4190 S. Highland Dr., Suite 210
Salt Lake City, UT 84124
801-424-0200, 801-424-0300 fax
The following number must appear on all related Purchase Order Number: 11/7008
correspondence, shipping papers, and invoices:
(contract number)
To: EnvironMax.com
380 King Street
Layton, UTAH 84041
(801) 547-1551 Fax (801) 547-1881
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ATTACHMENT 1
All work performed under the attached ENMAX Statement of Work shall be
in accordance with Prime Contract, Contract Number GS00T99AJC3174, Task Order
T0099AJ3499, attached hereto and incorporated herein.
Any reference to "Government" shall mean "Buyer" and any reference to
"Contractor" shall mean "Vendor."
Delivery Schedules and Milestone Dates shall follow the Prime Contract,
attached hereto and incorporated herein.
All terms and conditions as stipulated in the Prime Contract, Contract
Number GS00T99AJC3174, shall govern this Purchase Order.
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ENMAX CORPORATION STATEMENT OF WORK
SUSTAINMENT FOR THE DEPOT MAINTENANCE -
HAZARDOUS MATERIAL MANAGEMENT SYSTEM (HMMS)
SECTION C.1 BACKGROUND
Wright Patterson Air Force Base's Materiel System group (OO-ALC/LGN)
provides information technology (IT) service support for a wide range of
Department of Defense (DoD) customers. This support includes providing IT
support for the maintenance of hazardous materials throughout the United states
at various DoD sites. The OO-ALC/LGN selected the Depot Maintenance - Hazardous
Material Management System (HMMS) tool as a multi-service candidate system in
1991. HMMS has been offered, accepted and/or implemented at eleven (11) Air
Force Materiel Command (AFMC) Facilities and thirteen (13) Maintenance Depots
within the DoD to facilitate their improved business processes in managing their
hazardous materials inventory. OO-ALC/LGN has asked FEDSIM to assist them with
overall IT support.
HMMS was first installed in 1993 at three pilot sites. It has since been
implemented at Army, Navy, Marine Corps and Air Force Bases across the country
and is currently active at 22 sites, all of which are participating in this
delivery order. It was implemented and managed by the Joint Logistics System
Command (JLSC) and is considered a very successful program by the HMMS User
Community. Over the years, the HMMS User Community has become an active
participant in the strength and maturity of the program. User Conferences and
Functional Group leaders have been established. Through this avenue the HMMS
User Community is able to continually request modifications and improvements to
HMMS to support their business needs and to review the progress of the program.
To continue the success of HMMS as a standard DoD Logistics system and to
maintain the quality of the program, the HMMS User Community has requested that
the support of this system by continued. Continued support of HMMS in the
technical, training, software, hardware and data technician areas is crucial to
the user community in support of their mission for the management of hazardous
materials in compliance with the various regulatory agencies.
The hardware supporting HMMS sites consists of a HP9000 business server
running HP-UX 9.04/10/20 operating system and ORACLE 7.1/7.3 Database. The
workstations, terminals, printers and telecommunications environments at the
various HMMS locations are dynamic and constantly changing to meet their
requirements. Each HMMS installation requires on-going customer support to
provide software and hardware technology upgrades, troubleshooting and
resolution of telecommunications problems and integration with site networks.
Client PCs access HP9000 servers using TCP/IP connections and in some cases
Xyplex Terminal Servers allowing broadband LAN and modem connectivity.
Configurations and networks vary widely from site to site. The HMMS Production
Support team assists sites in working through connectivity issues to accommodate
access over multiple LAN environments from various locations.
HMMS software is Government owned and Subcontractor supported. The
program management of HMMS has been transferred from the Joint Logistics System
Command (JLSC) to the Air Force Materiel Command, Logistics (AFMC/LG) and the
HMMS Program Management
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is assigned to OO-ALC/LGN. The Functional Management responsibility is Hill
AFB/FM. HMMS is a standard system that is centrally managed and
configuration-controlled by the Functional Group Leaders. Changes are requested
and coordinated by th HMMS User Community and are reviewed and prioritized by
the Functional Group Leaders. Priorities are reviewed at the User Conferences
and quarterly Functional Group Leader meetings and forwarded to the Program and
Functional managers for final approval. Additionally, the application is
supported by several Commercial Off The Shelf (COTS) packages that must be
maintained, upgraded, managed, and integrated at the site. Standardization,
identification, evaluation, maintenance, system integration, system support, and
documentation of the environment, as they apply to HMMS, is within the scope of
this delivery order.
SECTION C.2 SCOPE
The scope of this effort is to provide on-going support for specified
HMMS government sites and to provide program management support to the
OO-ALC/LGN department. The support shall include the areas of technical
management, functional support, technical support, hardware and software
maintenance, technology refreshment, technology research, customer hotline, data
preparation technicians, and the procurement, installation and integration of
specified hardware and software. In anticipation of new technological
advancements that may improve the functionality of the HMMS system, identify,
evaluate and make recommendations for new hardware and software components to
meet the expanding user requirements for HMMS and maintain the technical
viability, compatibility and standard features of the system.
Sites participating and supported by this delivery order include, but
are not limited to, the following:
<TABLE>
<S> <C> <C>
29 Palms Corpus Christie AD Los Angeles AFB
Albany MCLB Edwards AFB NADEP North Island
AMARC Eglin AFB Red River AD
Anniston AD Hanscom AFB Rome Research Labs
Arnold AFB Hill AFB Tinker AFB
Barstow MCLB NADEP Jacksonville Tobyhanna AD
Brooks AFB Kirtland AFB Tooele AD
NADEP Cherry Point Letterkenny AD Warner Robins AFB
Wright Patterson AFB
</TABLE>
SECTION C.3 GENERAL REQUIREMENTS
SECTION C.3.1 SUBCONTRACTOR RESPONSIBILITIES
The subcontractor shall provide non-personal services staff for program
management, technical management, planning, software maintenance and
development, technology refreshment, customer technical support, system
administration support, customer hotline, and data preparation activities for
OO-ALC/LGN in support of HMMS at participating sites.
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Additionally, the subcontractor shall prepare the sites for inclusion of
advanced technologies associated with the incorporation of web-based
architectures, and, if available during the term of this contract, convert the
sites where local managers are prepared to do so.
SECTION C.3.2. GOVERNMENT RESPONSIBILITIES
The government will provide reasonable assistance to the subcontractor
to ensure accomplishment of the tasks specified in this task order.
Specifically, the government will provide adequate work space, workstations,
furniture and access to telephones and office equipment for subcontractor
on-site data entry technicians for the duration of this task. Office work space
will be of the same type used by government personnel.
The government will also provide the subcontractor access to personnel,
installations, facilities, and computer hardware and software as needed to
fulfill task requirements. The government will provide all necessary facilities
for business server placement. Each site/location will provide the subcontractor
team access to meeting rooms and other facilities as necessary to complete the
work described.
The government will facilitate vendor/subcontractor access to the
required installations and facilities and coordinate the issuance of proper
identification media and applicable building passes. The government will provide
and facilitate access to computer networks and computer servers as needed to
fulfill task requirements.
OO-ALC/LGN will be the focal point for support of requirements. The
focal point will be responsible for coordinating all activities that require
interface with other departments and the vendor/subcontractor personnel. The
government will provide sufficient access time to permit the timely
accomplishments of the delivery order. The government will provide the
vendor/subcontractor copies of or access to relevant documentation to
successfully complete requirements.
The government will ensure that the subcontractor data entry technicians
are not exposed to hazardous chemicals in the performance of their duties.
All equipment and software procured for this task order will become the
property of the Government upon completion of this task order.
SECTION C.4 SPECIFIC TASKS
SECTION C.4.1 TASK 1 - PROJECT MANAGEMENT
The Subcontractor shall provide support in program management and
centralized planning of HMMS for each of the specified HMMS sites. The
Subcontractor shall provide management assistance in the ongoing support of the
HMMS sites; planning and survey for new sites; research, application and
integration of new system technologies. The subcontractor shall coordinate
functional group meetings, conferences, requirements definition and
implementation scheduling. The subcontractor shall recommend new system hardware
and software components, recommend purchase and upgrades to system hardware and
software, design, program, test, install, integrate,
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train and provide post-implementation support of HMMS. The subcontractor shall
provide the managerial and technical oversight for the Technical Team and data
entry support personnel associated with HMMS.
The subcontractor shall prepare two types of reports as stated below in
both soft and hardcopy format. Reports are due to ENMAX by the fifth of each
month.
SECTION C.4.1.1 TASK 1.1 - MONTHLY PROJECT STATUS REPORT
The shall provide a monthly project status report summarizing
accomplishments and support to FEDSIM and a copy to ENMAX. The report shall be
due on the fifth day of the month following the month in which the service was
provided.
SECTION C.4.1.2. TASK 1.2 - TRIP REPORTS
The subcontractor shall provide Trip Reports to ENMAX and a copy to
OO-ALC/LGN. These Trip Reports shall be provided in subcontractor format either
electronically or as attachments to the Monthly Project Status Report and shall
include traveler's subcontractor names, trip dates, places and personnel
visited, purpose of visits, accomplishments, and costs incurred.
SECTION C.4.2. TASK 2 - HMMS TECHNICAL SUPPORT & DEVELOPMENT
The subcontractor shall provide support for the HMMS software as
indicated in Paragraphs C.4.2.1 through C.4.2.5 below.
The subcontractor shall provide support for the HMMS operating system
software as indicated in Paragraphs C.4.2.6 through C.4.2.9 below.
SECTION C.4.2.1 TASK 2.1 - HMMS SOFTWARE MAINTENANCE
The subcontractor shall provide ongoing support to maintain and improve
the functional processes within HMMS software as prioritized and approved by the
HMMS Functional Group Leaders, as detailed in C.4.2.2 through C.4.2.5 below.
These requirements shall consist of maintenance requirements, feature
clarifications, modifications, and deficiency reports submitted and prioritized
by the HMMS User Community and approved by the HMMS Functional Group Leaders.
The subcontractor shall provide support for all phases of project life cycle and
implementation. The subcontractor shall conduct and/or participate in design
approval reviews and provide documentation updates to reflect functional and
operational impacts and alternatives.
The subcontractor shall support the enhancement of new software releases
in operating system and support software as required and prioritized with other
requirements by the HMMS management team.
SECTION C.4.2.2 TASK 2.1.1 - HMMS ANALYSIS, DESIGN AND PROGRAMMING
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The Subcontractor shall provide support in the areas of analysis,
design, and program code for the approved HMMS system maintenance, enhancements,
feature clarifications, modifications, and deficiency requests approved by
OO-ALC/LGN and FEDSIM.
SECTION C.4.2.3 TASK 2.1.2 - SOFTWARE ACCEPTANCE TESTING
The subcontractor shall review site surveys, and equipment and software
lists, and shall prepare and perform acceptance tests on the software to ensure
that all approved requirements have been satisfied. Additionally the
subcontractor shall prepare functional testing and coordinate with OO-ALC/LGN,
the Functional Group Leaders and the HMMS User Community for system acceptance
on all system upgrades. All results and problems tracked through customer
support shall be logged and reported to FEDSIM and OO-ALC/LGN upon request and
in the monthly report.
SECTION C.4.2.4 TASK 2.1.4 - DOCUMENTATION AND RELEASE INFORMATION
The subcontractor shall prepare test plans and procedures which shall
provide for user acceptance testing of functional enhancements for all major
releases of HMMS. Major releases shall be identified by incremental increases in
either the first or second position of the HMMS release number (ie 2.0, 2.1,
3.1). Minor releases shall be identified by incremental number of following the
first two positions of the release number (ie 2.1.1., 3.1.0.5). All releases
shall be accompanied with documentation updates including Release Notes and
Release Implementation Guidelines, page updated (one copy per site) and
paperless electronic on-line HMMS User Manual, and Operations Manual updates.
The Release Notes and Release Implementation Guidelines shall include
descriptions of what is taking place in the new release and how to install the
new release(subcontractor), including installation requirements for particular
sites. They shall include a description of functional changes for all releases.
The subcontractor shall provide the documentation to the sites and to the HMMS
Program Office, OO-ALC/LGN in coordination with scheduled block release dates.
The subcontractor shall certify that each release is Year 200 complaint. Source
and object code for releases of HMMS produced under this contract shall become
the property of the Government on 31 Dec 2000 or upon the termination of the
contract, whichever occurs first. The source code shall be delivered OO-ALC/LGN
the HMMS Program Office, Ogden ALC/LGN.
SECTION C.4.2.5 TASK 2.1.5 HMMS WEB SERVER MAINTENANCE SUPPORT
The subcontractor shall maintain and operate the HMMS web server to
provide access to current project information, newsletters, baseline change
requests, Release Notes and Release Implementation Guidelines, and general
support for the system. The HMMS Web Site will be integrated with the
subcontractor Support Web site upon completion of implementation of
subcontractor at government sites.
A restricted Program Management area shall be established on the HMMS
website to provide access to online trip reports and hotline problem logs for
review by the HMMS Program Office and FEDSIM COR.
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SECTION C.4.2.6 TASK 2.2 HMMS SYSTEM HARDWARE & SOFTWARE MAINTENANCE
The subcontractor shall provide support for the HMMS operating system
software as indicated in Paragraphs C.4.2.7 through C.4.2.9 below.
SECTION C.4.2.7 TASK 2.2.1 HP9000 BUSINESS SERVER OPERATING SYSTEM
UPGRADES
The subcontractor shall provide technical expertise in the maintenance
of the HP-UX Operating System software on HP9000 Business Servers and Window NT
servers. Based on funding availability, HMMS sites servers will be replaced by
new HP9000 and/or NT servers. The system is currently running under HP-UX
9.04/10.20. The subcontractor shall provide technical assistance,
recommendations, and support immigration to new servers and/or upgrades to
operating system software as agreed upon with FEDSIM and coordinated with the
HMMS Program Office and individual sites, OO-ALC/LGN. This is an ongoing effort
to maintain supportability of and compliance with the Joint Technical
Architecture as defined by the DoD and adopted by the Services.
SECTION C.4.2.8 TASK 2.2.2 ORACLE DATABASE SYSTEM MAINTENANCE
The subcontractor shall provide technical expertise in the maintenance
of the Oracle RDBMS software. The system is currently running under Oracle
7.1/7.3. The Subcontractor shall provide technical assistance, recommendations,
and support in the migration of Oracle products to new releases and new
capabilities. This is an ongoing effort to maintain supportability of and
compliance with the Joint Technical Architecture as defined by the DoD and
adopted by the Services.
SECTION C.4.2.9 TASK 2.2.3 SOFTWARE UPGRADES
The subcontractor shall implement and maintain HMMS Client/Server
Release 3.2x and through implementation of subcontractor, the web-based system
incorporating HMMS functionality.
SECTION C.4.3 TASK HMMS SITE TECHNICAL SUPPORT
The subcontractor shall provide technical support of the HMMS User
Community at participating sites as indicated in Paragraphs C.4.3.1 through
C.4.3.3 below.
SECTION C.4.3.1 TASK 3.1 HMMS SITE TECHNICAL SUPPORT
Technical support shall be provided by an off-site Production Support
Team. Trouble-shooting and problem resolution shall be provided to resolve site
specific problems with the functional processes, system software,
telecommunications, network integration, data integrity and other software and
hardware used in direct support of HMMS. Onsite visits shall be provided as
required to resolve site-specific problems and to assist in the installation and
acceptance testing of hardware and software releases. Technical Support
resources are limited and must be scheduled and prioritized by the HMMS Program
Office. Travel to sites is under the direction of OO-ALC/LGN, and approval by
FEDSIM COR.
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SECTION C.4.3.2 TASK 3.2 HMMS SITE NETWORK SUPPORT
The subcontractor shall assist sites in troubleshooting
telecommunications problems as they directly relate to the functionality and
connectivity for HMMS. The telecommunications environments include Ethernet,
TCP/IP, Novell, IPX, NETBIOS, Windows 2000, Windows NT, and Windows 95/98/2000.
The telecommunications environment at each site varies, and is the
responsibility of site network personnel.
SECTION C.4.3.3 TASK 3.3. HMMS RELEASE SUPPORT
The subcontractor shall provide support for scheduled software
maintenance releases. Onsite technical support shall be provided as required for
software beta sites. The subcontractor shall provide onsite technical assistance
to beta sites and telephone and/or onsite assistance to all sites for software
maintenance releases.
SECTION C.4.4 TASK 4 CUSTOMER SERVICE
The subcontractor shall provide customer service support for the HMMS
User Community at participating sites as indicated in Paragraphs C.4.4.1 through
C.4.4.3 below.
SECTION C.4.4.1 TASK 4.1 HARDWARE/SOFTWARE PRCUREMENT
The subcontractor shall make no purchases of hardware and system
software to support ongoing technical, maintenance and customer support
activities required by HMMS off this Task. The subcontractor shall
conduct/participate in a survey of support activities to determine HMMS support
and maintenance requirements. The subcontractor shall evaluate the hardware,
communication and software requirements for the maintenance and support of HMMS
and make recommendations and requests to the HMMS User Community.
SECTION C.4.4.2 TASK 4.2 HMMS TRAINING
The subcontractor shall prepare, coordinate and conduct training for
HMMS to new and existing sites on an as-needed basis. The training shall be
provided as a train-the-trainer (cadre) concept. The subcontractor shall provide
training material for each training session. Training sessions at HMMS sites
must be coordinated and approved by the FEDSIM COR. Training resources are
limited and must be scheduled and prioritized by the HMMS Program Office.
SECTION C.4.4.3 TASK 4.3 HMMS CUSTOMER HELP DESK
The subcontractor shall maintain the customer help desk to provide
telephone support 5 days per week, Monday through Friday. The customer help desk
shall assist the HMMS User Community in the resolution of functional, technical,
network, and general HMMS questions and problems. All problem reports shall be
logged, maintained and made available on request to the FEDSIM COR and shall be
reported in the subcontractor's monthly report.
SECTION C.4.4.4 TASK 4.4 IQ-OBJECTS AD-HOC REPORTING
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The subcontractor shall assist the HMMS users in preparing ad/hoc
reports using the Eureka Reporting Software package. This includes maintenance
of the Knowledge base and maintaining a library of common reports available for
download from the HMMS web site for use by all HMMS users.
SECTION C.4.5 TASK 5 COMPUTER TECHNICIAN SUPPORT
The subcontractor shall provide onsite computer technician support
personnel for HMMS for the sites and level specified below.
<TABLE>
<CAPTION>
Site CT1 CT2 Level of Support
--------------------------------- ------- ------------ -------------------------
<S> <C> <C> <C>
Albany MCLB 1 Computer Tech 2
Brooks AFB 1 Computer Tech 2
Edwards AFB 1 Computer Tech 2
Eglin AFB 1 Computer Tech 2
Hanscom AFB 1 Computer Tech 1
Hill AFB 1 Computer Tech 2
Kirtland AFB 1 Computer Tech 1
Letterkenny Army Depot 1 Computer Tech 2
Los Angeles AFB 1 Computer Tech 1
Tinker AFB 2 Computer Tech 2
Red River Army Depot 1 Computer Tech 2
Rome Research Labs 1 Computer Tech 2
Robins AFB 1 Computer Tech 2
Robins AFB .5 Computer Tech 1
Twentynine Palms 1 Computer Tech 1
Wright Patterson AFB 1 Computer Tech 1
Total: 45.5 12
</TABLE>
SECTION C.4.5.1 TASK 5.1 TECHNICIAN LEVEL 1 - HMMS DATA INPUT &
RETRIEVAL
The subcontractor shall provide support to the Site HazMat Manager/HMMS
Site POC for the entry and retrieval of information to and from the HMMS
database. Priority of workload varies from site to site and will be determined
by the site HazMat Manager/HMMS Site POC. Direction of day-to-day activities and
requests from users must be approved by the HMMS Site POC.
SECTION C.4.5.1.1 TASK 5.1.1 - MATERIAL SAFETY DATA SHEET (MSDS) INPUT
AND VERIFICATION
The subcontractor shall receive MSDS data in paper form from appropriate
site personnel and provide support in the research, entry, and/or update of the
MSDS data in HMMS. The subcontractor shall attempt to locate existing MSDS data
in HMMS or HMIS and use this data to create a new MSDS record. The subcontractor
shall verify the data in the new record is correct by matching the fields to the
paper record and update appropriate fields. The subcontractor shall
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make reasonable attempts to locate missing data, including contacting the
manufacturer, searching CD-ROMS, using on-line information, or reference texts.
Upon completion of MSDS entry, the MSDS is to be sent to appropriate
site engineering (BIO/Environmental) for entry of hazardous material code and
final verification of MSDS information.
SECTION C.4.5.1.2 TASK 5.1.2 - INPUT OF HMMS TRANSACTION DATA
The subcontractor shall provide general data input support for HMMS
transactions. This includes but is not exclusive to zone, license, printing HMMS
labels and employee information.
SECTION C.4.5.1.3 TASK 5.1.3 - RUNNING REPORTS
The subcontractor shall run and print HMMS "Canned" reports which can be
run from the menu options using selection criteria for report options (i.e.,
date ranges, location, NSN, etc.) provided by the requestor.
SECTION C.4.5.1.4 TASK 5.1.4 - CLERICAL TASKS
The subcontractor shall provide general office support such as answering
telephones and filing MSDS forms.
SECTION C.4.5.2. TASK 5.2 - TECHNICIAN LEVEL 2 - HMMS FUNCTIONAL
ASSISTANT AND REPORT WRITER
In addition to being able to accomplish the duties of the Level 1
Technician, the subcontractor shall provide support in the functional operation
of HMMS and create reports using the report writer software, IQ/Objects. These
duties will be prioritized by the HMMS Site POC and include the following tasks:
SECTION C.4.5.2.1 TASK 5.2.1 - MATERIAL SAFETY DATA SHEET (MSDS) INPUT
AND VERIFICATION
The subcontractor shall receive MSDS data in paper form from appropriate
site personnel and provide support in the research, entry, and/or update of the
MSDS data in HMMS. The subcontractor shall attempt to locate existing MSDS data
in HMMS or HMIS and use this data to create a new MSDS record. The subcontractor
shall verify the data in the new record is correct by matching the fields to the
paper record and update appropriate fields. The subcontractor shall make
reasonable attempts to locate missing data, including contacting the
manufacturer, searching CD-ROMS, using on-line information, or reference texts.
Upon completion of MSDS entry, the MSDS is to be sent to appropriate
site engineering (BIO/Environmental) for entry of hazardous material code and
final verification of MSDS information.
SECTION C.4.5.2.2 TASK 5.2.2 - INPUT OF HMMS TRANSACTION DATA
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The subcontractor shall provide general data input support for HMMS
transactions. This includes but is not exclusive to zone, license, printing HMMS
labels and employee information.
SECTION C.4.5.2.3 TASK 5.2.3 - RUNNING REPORTS
The subcontractor shall run and print HMMS "Canned" reports which can be
run from the menu options including existing IQ/Objects reports, using selection
criteria for report options (i.e., date ranges, location, NSN, etc.) provided by
the requestor.
SECTION C.4.5.2.4 TASK 5.2.4 - CLERICAL TASKS
The subcontractor shall provide general office support such as answering
telephones and filing MSDS forms.
SECTION C.4.5.2.5 TASK 5.2.5 - CREATING IQ/OBJECTS REPORTS FOR HMMS
The subcontractor shall provide support to the HazMat Cell in creating
IQ/Objects reports. This includes gathering report requirements from the
requestor, including database elements, format, and selection criteria. The
subcontractor shall make reasonable attempt to verify the results of the report
but the requestor is responsible for the final verification of the report data.
SECTION C.4.5.2.6 TASK 5.2.6 - PROVIDE FUNCTIONAL ASSISTANCE FOR HMMS
The subcontractor shall provide general assistance with the functional
aspect of the HMMS to the users at the site.
SECTION C.4.5.2.7 TASK 5.2.7 - ASSIST WITH MATERIAL INVENTORY
The subcontractor shall provide support to the HazMat Cell to inventory
material and reconcile inventory data in HMMS. This includes using the remote
data collector to scan serial numbers and collect data for download into the
data collection functions within HMMS. The subcontractor shall not be exposed to
any hazardous materials during this process and is to assist trained personnel
only in the collection of this data.
Computer technician support may be re-allocated to alternate sites at
the direction of the FEDSIM COR if one or more of the above sites reduce and/or
eliminate their requirements for this support.
SECTION C.4.5.3 TASK 5.3 COMPUTER TECHNICIAN MANAGEMENT AND QUALITY
ASSURANCE
The Subcontractor shall provide managerial oversight and periodic
quality assurance of the data entry technician activities at the HMMS sites with
subcontractor provided data entry personnel.
SECTION C.5 PERSONNEL SECURITY CLEARANCES
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The subcontractor shall comply with site specific security requirements
as they apply to the their work related activities. HMMS is not classified and
no other security considerations are required. If clearances are required at
specific sites, the Government will provide security classification guidance to
assigned subcontractor personnel. Subcontractor personnel may begin work on this
Task Order prior to issuance of their clearances after receiving written
acceptance from the base. However, the subcontractor is obliged to expedite
processing of security clearance documentation, and to take all possible steps
to assure eligibility of personnel through pre-hire background checks.
SECTION C.6 PLACE OF PERFORMANCE
Sites listed below are places of performance and subcontractor offices.
The type of support to be provided at each site is also specified below.
<TABLE>
<CAPTION>
SITE TYPE OF SUPPORT
------------------------------ -------------------------------------------------
<S> <C>
Albany MCLB Technical Support and Computer Tech Support
AMARC Technical Support
Anniston AD Technical Support
Arnold AFB Technical Support
Barstow MCLB Technical Support
Brooks AFB Technical Support and Computer Tech Support
Corpus Christi AD Technical Support
Cherry Point NADEP Technical Support
Edwards AFB Technical Support and Computer Tech Support
Eglin AFB Technical Support and Computer Tech Support
Hanscom AFB Technical Support and Computer Tech Support
Hill AFB Technical Support and Computer Tech Support
Jacksonville NADEP Technical Support
Kirtland AFB Technical Support and Computer Tech Support
Letterkenny AD Technical Support and Computer Tech Support
Los Angeles AFB Technical Support and Computer Tech Support
North Island NADEP Technical Support
Red River AD Technical Support and Computer Tech Support
Tinker AFB Technical Support and Computer Tech Support
Robins AFB Technical Support and Computer Tech Support
Rome LABS Technical Support and Computer Tech Support
Twentynine Palms Technical Support and Computer Tech Support
Wright Patterson AFB Technical Support and Computer Tech Support
</TABLE>
Additional sites may be added at additional cost to the Government.
Computer technician support is provided at the government site.
Subcontractor-Site facilities shall be provided by the subcontractor for the
management, technical, customer support, help desk and software maintenance
support for HMMS.
SECTION C.7 PROBLEM NOTIFICATION REPORT (PNR)
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The subcontractor shall notify ENMAX, immediately upon identification of
problems that affect or potentially affect the contract. The subcontractor shall
follow up verbal notification in writing, in the form of a PNR for each problem
encountered. The PNR shall state the nature and source (description) of the
problem, description of the impact of the problem on the task or deliverable(s),
the recommended solutions and/or corrective actions needed to resolve the
problem, and the proposed schedule for resolving the problem. Submission of the
report must be within 24 hours after the identification of the problem.
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