SYNAVANT INC
10-12G/A, EX-10.8, 2000-07-26
MANAGEMENT CONSULTING SERVICES
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                                                                    EXHIBIT 10.8

                          CORPORATE SERVICES AGREEMENT


            CORPORATE SERVICES AGREEMENT (this "AGREEMENT"), dated as of
_______, 2000, between IMS Health Incorporated, a Delaware corporation ("IMS"),
and Synavant Inc., a Delaware corporation ("ST").

            WHEREAS, ST is a subsidiary of IMS;

            WHEREAS, the Board of Directors of IMS has determined that it is
appropriate, desirable and in the best interests of IMS and its businesses, as
well as of the shareholders of IMS to spin-off ST into an independent publicly
traded company (the "DISTRIBUTION");

            WHEREAS, IMS has provided ST with various corporate services, as
more fully delineated below; and

            WHEREAS, following completion of the Distribution, IMS will continue
to provide many of the services to ST historically provided by it, and ST is
willing to accept and pay for such services, as provided herein;

            NOW, THEREFORE, in consideration of the premises and of the mutual
agreements contained in this Agreement, IMS and ST hereby agree as follows:

            SECTION 1. CORPORATE SERVICES TO BE MADE AVAILABLE. During the Term
(as hereinafter defined), IMS agrees to make available to ST, as required from
time to time by ST, the services described below (collectively, the "CORPORATE
SERVICES") on the terms provided herein:

            (a)   tax advice and services, including the preparation of federal,
      state and local Corporate tax returns, to be provided by IMS's internal
      tax staff;

            (b)   financial advice and services, including assistance with
      respect to the raising of additional capital, cash management, treasury
      management and general treasury support to be provided by IMS's treasury
      staff;

            (c)   for a period of thirty (30) days from the date of this
      Agreement during the initial term only, support for the corporate
      secretary function, including assistance with maintaining the database of
      subsidiaries (subject to ST obtaining the necessary software licenses),
      maintenance of corporate records and formation of new corporate entities;

            (d)   for a period of thirty (30) days from the date of this
      Agreement during the initial term only, personnel administration advice
      and services, including the administration of employee insurance plans,
      savings plans and other employee benefit plans, to be provided by IMS's
      human resources staff; and

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            (e)   purchasing management services, including ongoing contract
      management with outside vendors in the United States and Europe and
      participation in negotiation, or renegotiation as the case may be, of
      third party agreements.

            (f)   In providing the Corporate Services to ST, IMS's officers and
      employees shall conduct themselves in accordance with any written policies
      and procedures of ST that are provided to IMS.

      SECTION 2. FEES FOR SERVICES AND OTHER BENEFITS.

            (a)   For the Corporate Services to be provided by IMS to ST
      hereunder, ST shall pay the following fees to IMS:

                  (i)    for the tax advice and services referred to in Section
                         1(a) above and the financial advisory and general
                         treasury support services referred to in Section 1(b)
                         above, the fees set forth on Schedule 1 hereto;

                  (ii)   for the corporate secretary function referred to in
                         Section 1(c) above and the personal administration
                         advice and services referred to in Section 1(d) above,
                         the fees set forth on Schedule 2 hereto.

                  (iii)  for the purchasing services referred to in Section 1(e)
                         above, the fee to be set forth on Schedule 3 hereto.

                 Other than as set forth above, no fee shall be payable to IMS
      by ST for the Corporate Services provided hereunder; PROVIDED, HOWEVER,
      that any third-party costs incurred by IMS on behalf of ST in connection
      with the performance by IMS of the Corporate Services hereunder shall be
      borne by ST. In addition, ST shall be responsible for the software
      licensing fees and maintenance costs of software not provided by IMS but
      used in connection with the performance by IMS of the Corporate Services
      hereunder, as set forth on Schedule 4 hereto. All such costs shall be
      reimbursed to IMS as provided in Section 2(c) hereunder.

                 (b)   ST agrees to pay to IMS on the first business day of
      each fiscal quarter that portion of the fees, determined as set forth in
      Section 2(a), attributable to such quarter.

                 (c)   ST also agrees to reimburse IMS, within 15 Business Days
      (as hereinafter defined) of presentation of invoices therefor, for all
      out-of-pocket expenses incurred by IMS in providing Corporate Services. As
      used herein, "BUSINESS DAY" shall mean any day that is not a Saturday,
      Sunday or day on which banking institutions in New York, New York are not
      required to be open.


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            SECTION 3. TERM OF AGREEMENT. This Agreement shall become effective
on the distribution date of the Distribution (the "Effective Date") and shall
remain in effect (the "Term") through the first anniversary of the Effective
Date, and shall continue in effect thereafter unless terminated by either party
upon not less than six (6) months' written notice prior to the end of the
initial term or at any time thereafter; PROVIDED, HOWEVER, that in no event
shall the Term extend beyond the second anniversary of the Effective Date.

            SECTION 4. MISCELLANEOUS.

            (a) NONASSIGNABILITY OF AGREEMENT. Except (i) by operation of law,
      (ii) in connection with the sale of all or substantially all the assets of
      a party hereto or (iii) in connection with the Distribution, this
      Agreement shall not be assignable, in whole or in part, directly or
      indirectly by either party hereto without the prior written consent of the
      other, and any attempt to assign any rights or obligations arising under
      this Agreement without such consent shall be void; PROVIDED, HOWEVER, that
      the provisions of this Agreement shall be binding upon, inure to the
      benefit of and be enforceable by IMS and ST and their respective
      successors and permitted assigns.

            (b) FURTHER ASSURANCES. Subject to the provisions hereof, each of
      the parties hereto shall make, execute, acknowledge and deliver such other
      actions and documents as may be reasonably required in order to effectuate
      the purposes of this Agreement, and to comply with all applicable laws,
      regulations, orders and decrees, and obtain all required consents and
      approvals and make all required filings with any governmental agency,
      other regulatory or administrative agency, commission or similar
      authority, as may be necessary or desirable in connection herewith.

            (c) WAIVERS. No failure or delay on the part of IMS or ST in
      exercising any right hereunder shall operate as a waiver thereof, nor
      shall any single or partial exercise of any such right, or any abandonment
      or discontinuance of steps to enforce such right, preclude any other or
      further exercise thereof or the exercise of any other right. No
      modification or waiver of any provision of this Agreement nor consent to
      any departure by IMS or ST therefrom shall in any event be effective
      unless the same shall be in writing, and then such waiver or consent shall
      be effective only in the specific instance and for the purpose for which
      given.

            (d) ENTIRE AGREEMENT; RULES OF CONSTRUCTION. This Agreement contains
      the entire understanding of the parties with respect to the transactions
      contemplated hereby.  References in this Agreement to any gender
      include references to all genders, and references to the singular
      include references to the plural and vice versa.  The words "include",
      "includes" and "including" when used in this Agreement shall be deemed
      to be followed by the phrase "without limitation".  Unless the context
      otherwise requires, the words "hereof", "hereby"


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      and "herein" and words of similar meaning when used in this Agreement
      refer to this Agreement in its entirety and not to any particular Article,
      Section or provision of this Agreement.

            (e) AMENDMENTS. This Agreement may be amended or supplemented only
      in a writing executed by the parties.

            (f) NOTICES. All notices, requests and other communications
      hereunder shall be in writing and shall be given (i) by mail (postage
      prepaid, registered or certified mail, return receipt requested), (ii) by
      hand delivery, (iii) by nationally recognized courier service or (iv) by
      telecopier, receipt confirmed, addressed as follows (or to such other
      address as shall be specified by a party by notice pursuant hereto):

                 (i)    if to IMS, to:

                        IMS Health Incorporated
                        200 Nyala Farms
                        Westport, CT 06880
                        Attention: Chief Financial Officer
                        Telecopier: (203) 222-[_____];

                        with a copy to:

                        IMS Health Incorporated
                        200 Nyala Farms
                        Westport, CT 06880
                        Attention: General Counsel
                        Telecopier: (203) 222-4268; and


                 (ii)   if to ST, to:

                        Synavant Inc.
                        3445 Peachtree Rd., NE, Suite 1400
                        Atlanta, GA  30326
                        Attention: Chief Executive Officer
                        Telecopier: (404) 841-[______];

                        with copy to:

                        Synavant Inc.
                        3445 Peachtree Rd., NE, Suite 1400
                        Atlanta, GA  30326
                        Attention: Chief Financial Officer
                        Telecopier: (404) 841-[______].


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Each such notice, request or communication shall be effective (i) if mailed,
three Business Days after mailing, (ii) if delivered by hand or by nationally
recognized courier service, when delivered and (iii) if given by telecopier,
when such telecopy is transmitted and the appropriate confirmation is
received.

            (g) DISPUTE RESOLUTION.

                (i)   NEGOTIATION. In the event of a controversy, dispute or
                      claim arising out of, in connection with, or in relation
                      to the interpretation, performance, nonperformance,
                      validity or breach of this Agreement or otherwise arising
                      out of, or in any way related to this Agreement or the
                      transactions contemplated hereby, including, without
                      limitation, any claim based on contract, tort, statute or
                      constitution (but excluding any controversy, dispute or
                      claim arising out of any agreement relating to the use or
                      lease of real property if any third party is a party to
                      such controversy, dispute or claim) (collectively,
                      "Agreement Disputes"), the Agreement Dispute shall be
                      negotiated in good faith for a reasonable period of time
                      by the local managers concerned (or the equivalent
                      thereof) of the parties, provided that such reasonable
                      period of time shall not exceed 15 days from the time the
                      parties began such negotiations. Should there be no
                      resolution of an Agreement Dispute within a reasonable
                      period of time by such local managers (or the equivalent
                      thereof) of the parties, the Agreement Dispute shall be
                      negotiated in good faith for a reasonable period of time
                      by the general counsels of the parties, provided that such
                      reasonable period of time shall not, unless otherwise
                      agreed by the parties in writing, exceed 15 days from the
                      time the general counsels began such negotiations. Should
                      there be no resolution of an Agreement Dispute within a
                      reasonable period of time by the general counsels of the
                      parties, the Agreement Dispute shall be negotiated in good
                      faith for a reasonable period of time by the chief
                      executive officers of the parties, or their respective
                      designees, provided that such reasonable period of time
                      shall not, unless otherwise agreed by the parties in
                      writing, exceed 30 days from the time the chief executive
                      officers of the parties, or their respective designees,
                      began such negotiations; provided further that in the
                      event of any arbitration in accordance with Section
                      4(g)(ii) hereof, the parties shall not assert the defenses
                      of statute of limitations and laches arising for the
                      period beginning after the date the parties began
                      negotiations hereunder, and any contractual time period or
                      deadline under this Agreement or any Ancillary Agreement
                      to which such Agreement Dispute relates shall not be
                      deemed to have passed until such Agreement Dispute has
                      been resolved.


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<PAGE>

                (ii)  ARBITRATION. If after such reasonable period such
                      representatives are unable to settle such Agreement
                      Dispute (and in any event, unless otherwise agreed in
                      writing by the parties, after 60 days have elapsed from
                      the time the parties began such negotiations), such
                      Agreement Dispute shall be determined, at the request of
                      either party, by arbitration conducted in New York City,
                      before and in accordance with the then-existing
                      International Arbitration Rules of the American
                      Arbitration Association (the "RULES"). In any
                      dispute between the parties hereto, the number of
                      arbitrators shall be one. Any judgment or award rendered
                      by the arbitrator shall be final, binding and
                      nonappealable (except upon grounds specified in 9
                      U.S.C.ss.10(a) as in effect on the date hereof). If the
                      parties are unable to agree on an arbitrator, the
                      arbitrator shall be selected in accordance with the Rules.
                      Any controversy concerning whether an Agreement Dispute is
                      an arbitrable Agreement Dispute, whether arbitration has
                      been waived, whether an assignee of this Agreement is
                      bound to arbitrate or as to the interpretation of
                      enforceability of this Section 4(g)(ii) shall be
                      determined by the arbitrator. In resolving any dispute,
                      the parties intend that the arbitrator apply the
                      substantive laws of the State of New York, without regard
                      to the choice of law principles thereof. The parties
                      intend that the provisions to arbitrate set forth herein
                      be valid, enforceable and irrevocable. The undersigned
                      agree to comply with any award made in any such
                      arbitration proceedings that has become final in
                      accordance with the Rules and agree to enforcement of or
                      entry of judgment upon such award, by any court of
                      competent jurisdiction, including the Supreme Court of the
                      State of New York, New York County, or the United States
                      District Court for the Southern District of New York. The
                      arbitrator shall be entitled, if appropriate, to award any
                      remedy in such proceedings, including, without limitation,
                      monetary damages, specific performance and all other
                      forms of legal and equitable relief; PROVIDED, HOWEVER,
                      that the arbitrator shall not be entitled to award
                      punitive damages. Without limiting the provisions of the
                      Rules, unless otherwise agreed in writing by or among the
                      relevant parties or permitted by this Agreement, the
                      parties shall keep confidential all matters relating to
                      the arbitration or the award, PROVIDED such matters may
                      be disclosed (A) to the extent reasonably necessary in
                      any proceeding brought to enforce the award or for entry
                      of a judgment upon the award and (B) to the extent
                      otherwise required by law. Notwithstanding Article
                      32 of the Rules, the party other than the prevailing party
                      in the arbitration shall be responsible for all of the
                      costs of the arbitration, including legal fees and other
                      costs specified by such Article 32. Nothing contained
                      herein is intended to or shall be construed to


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                      prevent any party, in accordance with Article 22(3) of the
                      Rules or otherwise, from applying to any court of
                      competent jurisdiction for interim measures or other
                      provisional relief in connection with the subject matter
                      of any Agreement Disputes.

            (h) CONTINUITY OF SERVICE AND PERFORMANCE. Unless otherwise agreed
      in writing, the parties will continue to provide service and honor all
      other commitments under this Agreement during the course of dispute
      resolution pursuant to the provisions of this Agreement with respect to
      all matters not subject to such dispute, controversy or claim.

            (i) GOVERNING LAW. This Agreement shall be governed by and construed
      in accordance with the laws of the State of New York, without regard to
      the choice of law principles thereof.

            (j) COUNTERPARTS. This Agreement may be executed in one or more
      counterparts, each of which shall be deemed an original and all of which
      shall, taken together, be considered one and the same agreement.



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            IN WITNESS WHEREOF, the parties hereto have executed this Agreement
as of the date first above written.



                                    IMS HEALTH INCORPORATED



                                    By:_______________________________
                                       Name:
                                       Title:



                                    SYNAVANT INC.



                                    By:_______________________________
                                       Name:
                                       Title:



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