SEAGATE SOFTWARE INFORMATION MANAGEMENT GROUP HOLDINGS INC
10-12G, EX-10.6, 2000-10-27
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                                                                    EXHIBIT 10.6

                          GENERAL SERVICES AGREEMENT
                          --------------------------

This GENERAL SERVICES AGREEMENT ("Agreement") is made and entered into as of
June 28, 1997, by and between SEAGATE SOFTWARE, INC., a corporation organized
and existing under the laws of the United States and with its business address
at 920 Disc Drive, Scotts Valley, California 95066, U.S.A. ("SSI"), and SEAGATE
TECHNOLOGY, INC., a corporation organized and existing under the laws of the
United States and with its business address at 920 Disc Drive, Scotts Valley,
California 95066, U.S.A. ("STI")

WITNESSETH:

     WHEREAS, SSI and its Affiliates are in the business of producing and
distributing software;

     WHEREAS, STI has performed administrative, accounting and similar tasks
that benefited SSI and its Affiliates in their business in prior periods, and
SSI wishes to acquire such services from STI on an ongoing basis; and

     WHEREAS, STI is willing and able to perform such services for SSI on the
terms and conditions set forth herein:

     NOW, THEREFORE, in consideration of the foregoing, the mutual promises set
forth herein and the mutual benefits to be derived herefrom, SSI and STI hereby
agree as follows:

Article 1: Definitions
----------------------

1.1  "Affiliate" shall mean and include any entity or association controlled by,
     controlling or under common control with any of the parties. For the
     purposes of this definition, the term "control" shall mean the ownership of
     at least 50% of the voting interests in any entity or association.

1.2  "Products" shall mean and include all information, storage, and network
     management software.

1.3  "Services" shall mean the activities described in Article 2.1 of this
     Agreement.

1.4  "Service Fees" shall mean the amount estimated to be paid by SSI to STI
     during any fiscal year for the performance of Services hereunder as
     specified in Appendix A to this Agreement.

Article 2: Engagement of STI
----------------------------

2.1  SSI hereby engages STI and STI hereby agrees, to provide those
     administrative, accounting and similar services requested by SSI and, which
     SSI shall require for

                                       1
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     the effective and efficient operation of SSI's business. The Services may
     include, but are not limited to, the following:

     (a)  providing general accounting services and preparing budgets and
          performing financial forecasting, cost control and other financial
          planning services;

     (b)  assisting SSI in human resources activities including, but not limited
          to, employee benefits, hiring, and payroll administration;

     (c)  providing such other legal and government relations services,
          preparing applications for export licenses, permits and other
          authorization forms, and preparing filings and reports with a
          governmental agencies, as may be required for the conduct of SSI's
          business activities;

     (d)  preparing the documentation necessary to satisfy customs formalities
          and entry procedures, including the determination and reporting of
          customs duties, import tax, value-added tax, and any other charges or
          taxes imposed on the Products;

     (e)  assisting SSI with tax related issues including, but not limited to,
          Federal, State, and international tax planning, provisions, audits,
          and compliance, including income, sales and use, property, VAT, and
          similar taxes;

     (f)  preparing documentation relating to SSI's general administration,
          including documentation necessary to maintain it in good standing in
          its place of organization and such other jurisdictions where SSI
          conducts business;

     (g)  maintaining files of corporate and commercial documentation;

     (h)  providing assistance relating to the marketing, promotion, and sale of
          the Products;

     (i)  providing services and support relating to information technology and
          facilities;

     (j)  providing such other administrative services for SSI as SSI may
          reasonably request from time to time; and

     (k)  oversight by SSI's Chairman of the Board, including screening of
          potential acquisitions, partnerings, joint ventures, or similar
          transactions.

2.2  The parties acknowledge that STI may provide Services benefiting SSI or its
     Affiliates. SSI shall be responsible for payment of Service Fees to STI
     pursuant

                                       2
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     to Article 5 of this Agreement. SSI may allocate such Service Fees to its
     Affiliates as SSI determines to be appropriate.


Article 3: Independent Contractors
----------------------------------

     The relationship of SSI and STI established by this Agreement is that of
independent contractors, and nothing in this Agreement shall be construed: (a)
to give any party the right or power to direct or control the daily activities
of any other party; (b) to constitute the parties as principal and agent,
employer and employee, partners, joint ventures, co-owners or otherwise as
participants in a joint undertaking; or (c) to allow either party (i) to create
or assume any obligation on behalf of the other party for any purpose whatsoever
or (ii) to represent any person, firm, entity that such party has any right or
power to enter into any binding obligation on the other party's behalf.  STI
shall independently determine the method, means and technical details of
performing the services contemplated by this Agreement.

Article 4: Representations, Warranties, and Covenants of STI
------------------------------------------------------------

STI hereby represents, warrant and covenants that:

     (a)  It has the personnel, facilities and resources required to discharge
          and will Discharge the services contemplated by this Agreement in a
          timely and efficient manner.

     (b)  It has the administrative, business, and technical experience and
          expertise Required to perform and will perform such services in a
          competent and professional manner.

Article 5: Consideration
------------------------

5.1  Service Fees.  In consideration for STI's performance of Services
     -------------
     hereunder, SSI shall pay to STI each fiscal year the Service Fees specified
     in Appendix A attached to this Agreement.  The parties acknowledge that the
     Service Fees represent a reasonable estimate of STI's direct and indirect
     costs to be incurred in performing the Services.  Service Fees shall be
     paid in U. S. dollars in equal monthly installments within thirty (30) days
     after the end of each month.  Appendix A shall be reviewed at least
     annually and revised, as necessary, as agreed between the parties.

5.2  True-Up Adjustment.  For each fiscal year, the parties shall review the
     -------------------
     actual level of Services provided by STI, and the corresponding actual
     direct and indirect costs incurred by STI in performing such Services.  The
     Parties agree that if such actual costs are greater than or less than the
     Service Fees specified in Appendix A for such fiscal year, such difference
     shall be charged to or refunded to SSI, as the case may be, within thirty
     (30) days after such review.

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5.3  Prior Years.  The parties acknowledge that STI performed for SSI (and/or
     ------------
     one or more predecessor entities to SSI) or its Affiliates during periods
     prior to the effective date of this Agreement.  In recognition of this
     fact, SSI hereby agrees to pay Service Fees to STI for such prior periods.
     The parties shall agree as to the proper amount of such Service Fees, and
     STI shall provide such supporting documentation as SSI reasonably requests.

5.4  Governmental Adjustment.  In the event that any government authority
     ------------------------
     determines that the provisions hereof do not constitute an arm's-length
     arrangement between the parties, and accordingly adjusts the amount to be
     reported in such jurisdiction, the parties shall make an appropriate
     correlative adjustment between themselves.  Payment of such correlative
     adjustment shall be made in the year that the amount of the government
     adjustment becomes fixed by a final administrative determination.  If a
     party chooses to contest such determination, the payment shall be made in
     the year that the governmental adjustment is fixed by a final judgement of
     a court of competent jurisdiction or determination under applicable
     competent authority proceedings.


Article 6: Examination of Records
---------------------------------

     STI agrees to provide SSI with access to such original receipts, ledgers,
and other records as may be reasonably necessary for SSI or its representatives
to verify the amount and nature of any STI's costs incurred in performing
Services hereunder.  Any such examination shall be conducted at STI's business
premises during regular business hours.  SSI shall bear the cost of any such
examination.

Article 7: Indemnification
--------------------------

     STI shall indemnify, defend and hold SSI harmless against any and all
claims, suits, actions, demands, proceedings, losses, damages, liabilities,
costs and expenses, including, without limitation, interest and reasonable
attorneys' fees (collectively, "Liabilities"), arising out of, relating to, or
resulting from Services performed by STI pursuant to this Agreement, other than
those Liabilities that would not have arisen but for any act, error, and/or
omission of SSI and/or any of its officers, directors, employees and/or agents.

Article 8: Term and Termination
-------------------------------

8.1  Term.  The term of this Agreement shall commence on the date first written
     -----
     above, and shall continue indefinitely, unless terminated pursuant to the
     terms in this Agreement.

8.2  Termination.  In addition to the rights of termination established under
     ------------
     Article

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     11.2 herein, this Agreement may be terminated in the following
     circumstances, without judicial action or arbitration:

     (a)  In the event of any material breach of, or material default under,
          this Agreement by SSI or STI, the nonbreaching or nondefaulting party
          shall give the other party written notice of such breach or default.
          The other party shall have a period of thirty (30) calendar days from
          the date of receipt of such written notice within which to cure the
          breach or default. In the event of failure to cure, this Agreement may
          be terminated by written notice of the nonbreaching or nondefaulting
          party's election to terminate to the other party.

     (b)  Any party may terminate this Agreement immediately, upon written
          notice of termination to the other party, if any other party goes into
          bankruptcy or voluntary or involuntary dissolution, is declared
          insolvent, fails to pay its debts as they come due, makes an
          assignment for the benefit of creditors, becomes subject to any
          proceedings under any bankruptcy or insolvency law, or suffers the
          appointment of a receiver, manager, trustee or similar officer over
          all or substantially all of its assets or properties.

     (c)  Any party may terminate this Agreement upon sixty (60) calendar days'
          notice in writing to the other party. In the event that this Agreement
          is terminated pursuant to this Article 8.2 (c), SSI shall pay to STI
          Service Fees for all Services performed prior to the termination date,
          within thirty (30) calendar days of STI's submission to SSI of a final
          invoice. Thereafter, SSI shall have no further obligation to STI
          whatsoever.


8.3  Preservation of Rights.  Termination of this Agreement for any reason
     ----------------------
     whatsoever shall be in addition to, and not in lieu of, any rights and/or
     remedies available to any party at law or in equity; provided, however,
     that no party shall be liable to any other party for, and each party hereby
     expressly waives any right to, any compensation, reimbursement or damages
     of any kind or character whatsoever to which such party may be entitled
     solely by virtue of such termination.

Article 9: Assignment
---------------------

No party shall have the right or power to assign any of its rights, or delegate
the performance of any of its duties, under this Agreement without the prior
written authorization of any other parties; provided, however, that such prior
written authorization shall not be required for any party to assign any of its
rights, and/or delegate the performance of any of its duties hereunder, to any
Affiliate.  In those instances where prior authorization is not required, any
party may assign its complete rights and obligations under this Agreement by
written notice to the other parties,

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Article 10: Compliance with Laws
--------------------------------

      Each party shall at all times and at its own expense (a) strictly comply
with all applicable laws, rules, regulations and governmental orders, now or
hereafter in effect, relating to its performance of this Agreement, (b) pay all
fees and other charges required by such laws, rules, regulations and orders and
(c) maintain in full force and effect all licenses, permits, authorizations,
registrations and qualifications from all applicable governmental departments
and agencies to the extent necessary to perform its obligations hereunder.

Article 11: General Provisions
------------------------------

11.1  No Waiver.  The failure or delay by any party to assert any of its rights
      ----------
      under this Agreement shall not be deemed to constitute a waiver of that
      party's right thereafter to enforce each and every provision of this
      Agreement in accordance with its terms.

11.2  Force Majeure.   Notwithstanding anything in this Agreement to the
      -------------
      contrary, no party shall be liable to any other party for any failure to
      perform, or delay in the performance of that party's obligations
      hereunder, when such failure to perform or delay in performance is caused
      by an event of force majeure; provided, however, that the party whose
                     -------------
      performance is prevented or delayed by such event of force majeure shall
                                                           -------------
      give prompt notice thereof to the other parties. For purposes of this
      Article 11.2, the term "force majeure" shall include war, rebellion, civil
                              -------------
      disturbance, earthquake, fire, flood, strike, lockout, labor unrest, acts
      of governmental authorities, shortage of materials, acts of God, acts of
      the public enemy, and, in general, any other causes beyond the reasonable
      control of the parties. If any event of force majeure continues for more
                                              -------------
      than ninety (90) calendar days, any party may terminate this Agreement
      upon notice to the other parties.

11.3  Notice.  All notices required or permitted by, or made pursuant to, this
      -------
      Agreement shall be in writing and shall be sent by facsimile or by
      registered, first-class airmail, return receipt requested, and postage
      prepaid, to the following addresses:


      If to SSI:              Seagate Software, Inc.
                              920 Disc Drive
                              Scotts Valley, California 95066
                              U.S.A.

                              Facsimile:  (831)-439-0746
                              Attention:  Corporate Counsel

      If to STI               Seagate Technology, Inc.
                              920 Disc Drive

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                              Scotts Valley, California 95066

                              Facsimile:  (831)-438-8931
                              Attention:  Vice President and Treasurer

All such notices shall be deemed to have been received as follows: (a) if by
facsimile, twenty-four (24) hours after transmission; and (b) if by registered,
first class airmail, five (5) calendar days after dispatch.

11.4  Subject Headings.  The subject headings of this Agreement are included for
      ----------------
      purposes of convenience only and shall not affect the construction or
      interpretation of any of its provisions.

11.5  Governing Law.  This Agreement and any dispute arising out of or in
      -------------
      connection with this Agreement, shall be governed by, and interpreted in
      accordance with the laws of the United States of America and the State of
      California, SSIA.

11.5  Entire Agreement.  This Agreement embodies the entire agreement of SSI and
      ----------------
      STI respecting the Services to be provided hereunder and supersedes all
      prior agreements, understandings and communications, whether written or
      oral, among the parties with respect to the subject matter hereof. No
      modification or amendment of this Agreement shall be effective unless in
      writing and executed by a duly authorized representative of each party.


      IN WITNESS WHEREOF, the parties have caused this Agreement to be executed
as of the day and year first written above.

                                   SEAGATE SOFTWARE INC.



                                   By: /s/ Ellen E. Chamberblain
                                   ------------------------------------
                                   Ellen E. Chamberlain
                                   Its  Senior Vice President and CFO


                                   SEAGATE TECHNOLOGY, INC.

                                   By:  /s/ James A. Taylor
                                   ------------------------------------
                                   James A. Taylor
                                   Its   Vice President and Treasurer


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                                                                      APPENDIX A

                              Seagate Technology
                     Budgeted Expenses For Seagate Software
                               Fiscal Year 1998


Department                  Department/Vendor                    Total Salary &
  Number                           Name                            Benefits Exp

     9300       CFO                                                         9000

     9910       Corporate Communications                                   7,201

     9930       Corporate Development                                    301,661

     9100       Europe                                                    36,000

     9274       External Reporting                                         2,365

     9550       Human Resources                                           11,140

 020-9815       IT                                                        76,800

     9420       ITA                                                       23,652

     9700       Legal                                                     12,286

     8230       Marketing                                                 19,333

                Payroll                                                   68,976

     9900       President                                                  4,500

     2500       Real Estate                                               29,616

     2521       Security                                                  29,964

     9250       Stock Administration                                      10,926

     9010       Tax                                                      223,844

                Travel                                                     5,059

     9015       Treasury                                                   5,059


                                                                 ---------------
                                                                         877,380
                                                                 ===============


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