H&R BLOCK INC
10-Q, 1996-12-16
PERSONAL SERVICES
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<PAGE>   1
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549

                                   FORM 10-Q
(Mark One)
[X]    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
       SECURITIES EXCHANGE ACT OF 1934
       FOR THE QUARTERLY PERIOD ENDED OCTOBER 31, 1996

[  ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
       SECURITIES EXCHANGE ACT OF 1934
       FOR THE TRANSITION PERIOD FROM ______________ TO ______________
                                                           

                         COMMISSION FILE NUMBER 1-6089

                                H&R BLOCK, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


             MISSOURI                                         44-0607856
 (STATE OR OTHER JURISDICTION OF                           (I.R.S. EMPLOYER
  INCORPORATION OR ORGANIZATION)                         IDENTIFICATION NO.)


                                4400 MAIN STREET
                          KANSAS CITY, MISSOURI  64111
          (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES, INCLUDING ZIP CODE)

                                 (816) 753-6900
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)



Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

Yes  X        No     
    ----         ----
The number of shares outstanding of the registrant's Common Stock, without par
value, at December 6, 1996 was 104,022,952 shares.
<PAGE>   2





                               TABLE OF CONTENTS



<TABLE>
<CAPTION>
                                                                                                         Page
                                                                                                         ----
<S>            <C>                                                                                        <C>
PART I         Financial Information

               Consolidated Balance Sheets
                  October 31, 1996 (Unaudited) and
                  April 30, 1996 (Audited)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      1


               Consolidated Statements of Operations
                  Three Months Ended October 31, 1996 and 1995 (Unaudited)  . . . . . . . . . . . . .      2
                  Six Months Ended October 31, 1996 and 1995 (Unaudited)  . . . . . . . . . . . . . .      3


               Consolidated Statements of Cash Flows
                  Six Months Ended October 31, 1996 and 1995 (Unaudited)  . . . . . . . . . . . . . .      4


               Notes to Consolidated Financial Statements (Unaudited) . . . . . . . . . . . . . . . .      5


               Management's Discussion and Analysis of Financial
                  Condition and Results of Operations   . . . . . . . . . . . . . . . . . . . . . . .      8


PART II        Other Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     19


SIGNATURES          . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     22
</TABLE>
<PAGE>   3
                                H&R BLOCK, INC.
                          CONSOLIDATED BALANCE SHEETS
                   Amounts in Thousands, Except Share Amounts

<TABLE>
<CAPTION>
                                                                            OCTOBER 31,      APRIL 30,
                                                                               1996            1996
                                                                               ----            ---- 
                              ASSETS                                        (Unaudited)      (Audited)
<S>                                                                         <C>              <C>
CURRENT ASSETS
  Cash (including certificates of deposit of $10,492 and $22,093)           $   211,514      $   339,055
  Marketable securities                                                          89,523          389,557
  Receivables, less allowance for doubtful accounts of $11,462 and $7,848       416,970          333,734
  Prepaids and other current assets                                              74,165           59,912
                                                                            -----------      -----------
    TOTAL CURRENT ASSETS                                                        792,172        1,122,258

INVESTMENTS AND OTHER ASSETS
  Investments in marketable securities                                           32,625           17,081
  Excess of cost over fair value of net tangible assets acquired,
    net of amortization                                                          82,502           61,141
  Deferred subscriber acquisition costs, net of amortization                     50,213           96,636
  Other                                                                          65,948           59,201
                                                                            -----------      -----------
                                                                                231,288          234,059

PROPERTY AND EQUIPMENT, at cost less accumulated
  depreciation and amortization                                                 432,328          399,574
                                                                            -----------      -----------
                                                                            $ 1,455,788      $ 1,755,891
                                                                            ===========      ===========
             LIABILITIES AND STOCKHOLDERS' EQUITY

CURRENT LIABILITIES
  Notes payable                                                             $   183,360      $    72,651
  Accounts payable, accrued expenses and deposits                               172,258          201,320
  Accrued salaries, wages and payroll taxes                                      16,280          109,870
  Accrued taxes on income                                                         3,892           94,406
                                                                            -----------      -----------
    TOTAL CURRENT LIABILITIES                                                   375,790          478,247

DEFERRED INCOME TAXES                                                            33,205           46,700

OTHER NONCURRENT LIABILITIES                                                     40,761           38,222

MINORITY INTEREST                                                               135,713          153,129

STOCKHOLDERS' EQUITY
  Common stock, no par, stated value $.01 per share                               1,089            1,089
  Convertible preferred stock, no par, stated value $.01 per share                    4                4
  Additional paid-in capital                                                    502,675          504,694
  Retained earnings                                                             556,420          747,212
                                                                            -----------      -----------
                                                                              1,060,188        1,252,999
  Less cost of 4,944,321 and 5,556,097 shares of common stock
    in treasury                                                                 189,869          213,406
                                                                            -----------      -----------
                                                                                870,319        1,039,593
                                                                            -----------      -----------
                                                                            $ 1,455,788      $ 1,755,891
                                                                            ===========      ===========
</TABLE>




                 See Notes to Consolidated Financial Statements



                                      -1-
<PAGE>   4
                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF OPERATIONS
           Unaudited, Amounts in Thousands, Except Per Share Amounts


<TABLE>
<CAPTION>
                                                                               THREE MONTHS ENDED
                                                                               ------------------
                                                                                  OCTOBER 31,
                                                                                  -----------
                                                                            1996               1995
                                                                            ----               ----
<S>                                                              <C>               <C>
REVENUES
    Service revenues                                                $    247,817       $    216,463
    Franchise royalties                                                    4,390              3,582
    Other income                                                           1,243              1,001
                                                                    ------------       ------------
                                                                         253,450            221,046
                                                                    ------------       ------------
OPERATING EXPENSES
    Employee compensation and benefits                                    72,405             61,523
    Occupancy and equipment                                              133,553             89,727
    Marketing and advertising                                             88,618             16,572
    Supplies, freight and postage                                         11,352             17,931
    Other                                                                 88,785             51,630
                                                                    ------------       ------------
                                                                         394,713            237,383
                                                                    ------------       ------------

Operating loss                                                          (141,263)           (16,337)

OTHER INCOME
    Investment income                                                      4,664              2,867
                                                                    ------------       ------------

Loss before income taxes and minority interest                          (136,599)           (13,470)

Income tax benefit                                                       (50,940)            (5,172)
                                                                    ------------       ------------

Net loss before minority interest                                        (85,659)            (8,298)

Minority interest in consolidated subsidiary                             (11,531)                 -
                                                                    ------------       ------------

Net earnings (loss)                                                 $    (74,128)      $     (8,298)
                                                                    ============       ============ 


Weighted average number of common shares outstanding                     104,017            103,950
                                                                    ============       ============

Net loss per share                                                  $       (.71)      $       (.08)
                                                                    ============       ============ 

Dividends per share                                                 $        .32       $        .32
                                                                    ============       ============

</TABLE>




                 See Notes to Consolidated Financial Statements



                                      -2-
<PAGE>   5
                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF OPERATIONS
           Unaudited, Amounts in Thousands, Except Per Share Amounts


<TABLE>
<CAPTION>
                                                                                  SIX MONTHS ENDED
                                                                                  ----------------
                                                                                   OCTOBER 31,
                                                                                   -----------
                                                                            1996                 1995
                                                                            ----                 ----
<S>                                                             <C>                 <C>
REVENUES
    Service revenues                                               $      471,530        $     415,810
    Franchise royalties                                                     6,207                4,977
    Other income                                                            2,971                1,621
                                                                   --------------        -------------
                                                                          480,708              422,408
                                                                   --------------        -------------
OPERATING EXPENSES
    Employee compensation and benefits                                    140,728              116,427
    Occupancy and equipment                                               258,283              171,238
    Marketing and advertising                                             120,219               20,149
    Supplies, freight and postage                                          21,559               33,142
    Other                                                                 182,213              106,058
                                                                   --------------        -------------
                                                                          723,002              447,014
                                                                   --------------        -------------

Operating loss                                                           (242,294)             (24,606)

OTHER INCOME
    Investment income                                                      11,738                7,174
    Other                                                                       -               12,445
                                                                   --------------        -------------
                                                                           11,738               19,619
                                                                   --------------        -------------

Loss before income taxes and minority interest                           (230,556)              (4,987)

Income tax benefit                                                        (86,786)              (1,915)
                                                                   --------------        -------------

Net loss before minority interest                                        (143,770)              (3,072)

Minority interest in consolidated subsidiary                              (17,416)                   -
                                                                   --------------        -------------

Net loss                                                           $     (126,354)       $      (3,072)
                                                                   ==============        ============= 


Weighted average number of common shares outstanding                      103,920              104,423
                                                                   ==============        =============


Net loss per share                                                 $        (1.22)       $        (.03)
                                                                   ==============        ============= 

Dividends per share                                                $          .64        $       .6325
                                                                   ==============        =============

</TABLE>




                 See Notes to Consolidated Financial Statements

                                      -3-
<PAGE>   6
                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                        Unaudited, Amounts in Thousands


<TABLE>
<CAPTION>
                                                                                    SIX MONTHS ENDED
                                                                                    ----------------
                                                                                      OCTOBER 31,
                                                                                      -----------
                                                                               1996           1995
                                                                               ----           ----
<S>                                                                       <C>           <C>
CASH FLOWS FROM OPERATING ACTIVITIES
    Net loss                                                              $  (126,354)  $     (3,072)
    Adjustments to reconcile net loss to net cash used in operating
        activities:                                                                                         
          Depreciation and amortization                                        72,587         49,811        
          Amortization of deferred subscriber acquisition costs                86,255          2,821        
          Gain on sale of subsidiaries                                              -        (12,445)       
          Deferred subscriber acquisition costs                               (39,832)       (28,920)       
          Provision for deferred taxes on earnings                            (14,404)        17,749        
          Other noncurrent liabilities                                          2,539          2,813        
          Minority interest                                                   (17,416)             -        
          Changes in:                                                                                       
              Receivables                                                     (83,236)        (4,388)       
              Prepaid expenses                                                (13,344)       (37,629)       
              Accounts payable, accrued expenses and deposits                 (30,106)       (15,003)       
              Accrued salaries, wages and payroll taxes                       (93,590)       (46,872)       
              Accrued taxes on income                                         (90,583)       (75,575)       
                                                                          -----------   ------------        
    NET CASH USED IN OPERATING ACTIVITIES                                    (347,484)      (150,710)       
                                                                          -----------   ------------        
                                                                                                            
CASH FLOWS FROM INVESTING ACTIVITIES
    Purchases of marketable securities                                       (132,471)      (354,642)
    Maturities of marketable securities                                       417,167        607,353
    Purchases of property and equipment                                       (94,962)      (101,156)
    Excess of cost over fair value of net tangible assets acquired,
        net of cash acquired                                                   (9,711)        (2,626)
    Proceeds from sale of subsidiary                                                -         35,000
    Other, net                                                                 (6,727)        11,577
                                                                          -----------   ------------ 
    NET CASH PROVIDED BY INVESTING ACTIVITIES                                 173,296        195,506
                                                                          -----------   ------------ 

CASH FLOWS FROM FINANCING ACTIVITIES
    Repayments of notes payable                                            (2,039,130)      (665,412)
    Proceeds from issuance of notes payable                                 2,149,839        676,715
    Dividends paid                                                           (66,374)       (65,112)
    Payments to acquire treasury shares                                             -        (59,453)
    Proceeds from stock options exercised                                       2,312          7,522
                                                                          -----------   ------------ 
    NET CASH PROVIDED BY (USED IN) FINANCING ACTIVITIES                        46,647       (105,740)
                                                                          -----------   ------------ 

NET DECREASE IN CASH                                                         (127,541)       (60,944)
CASH AT BEGINNING OF PERIOD                                                   339,055         90,248
                                                                          -----------   ------------ 
CASH AT END OF PERIOD                                                     $   211,514   $     29,304
                                                                          ===========   ============

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
    Income taxes paid                                                     $    18,201   $     55,909
    Interest paid                                                               3,378          1,455
</TABLE>





                 See Notes to Consolidated Financial Statements

                                      -4-
<PAGE>   7
                                H&R BLOCK, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
               Unaudited, dollars in thousands, except share data


1.  The Consolidated Balance Sheet as of October 31, 1996, the Consolidated
    Statements of Operations for the three and six months ended October 31,
    1996 and 1995, and the Consolidated Statements of Cash Flows for the six
    months ended October 31, 1996 and 1995 have been prepared by the Company,
    without audit.  In the opinion of management, all adjustments (which
    include only normal recurring adjustments) necessary to present fairly the
    financial position, results of operations and cash flows at October 31,
    1996 and for all periods presented have been made.

    Prior year amounts have been reclassified to conform to current year
    presentation.

    Certain information and footnote disclosures normally included in financial
    statements prepared in accordance with generally accepted accounting
    principles have been condensed or omitted.  These consolidated financial
    statements should be read in conjunction with the financial statements and
    notes thereto included in the Company's Annual Report on Form  10-K/A,
    Amendment Number 1, for the fiscal year ended April 30, 1996.

    Operating revenues are seasonal in nature with peak revenues occurring in
    the months of January through April.  Thus, the six month results are not
    indicative of results to be expected for the year.

2.  Other expenses for the six months ended October 31, 1996 include charges
    totaling $25,563 recorded by the Computer Services segment.  The current
    quarter includes a charge of $7,850 due to the planned withdrawal of the
    WOW! online service from the marketplace as of January 31, 1997, and the
    previous quarter includes a charge of $17,713 due to the estimated loss on
    the potential sale or other disposition of certain assets and business
    operations of a corporate computer software group; the consolidation of
    certain U.S.-based staff functions and office facilities; the renegotiation
    of certain third-party customer service agreements; and the write-off of
    certain obsolete software costs for billing and customer service systems.

3.  In October 1996, the Computer Services segment changed its rate of
    amortization of deferred subscriber acquisition costs to more closely
    correlate with recent trends in subscriber retention rates and member net
    revenues.  The new rate of amortization is 50% in the first three months,
    30% over the next nine months, and 20% in the subsequent year, compared to
    the previous policy of 60% in the first 12 months and 40% in the subsequent
    year.  In conjunction with this change in amortization rates, the Computer
    Services segment recorded an acceleration of amortization of previously
    deferred CompuServe Interactive Service subscriber acquisition costs
    totaling $34,500.  Additionally, all previously deferred subscriber
    acquisition costs for WOW! and Sprynet, totaling $8,321 and $2,560,
    respectively, were written off due to the costs to service these high
    usage, flat-priced services.  As stated above, the WOW! online service will
    be withdrawn from service in January 1997.  All future subscriber costs for
    Sprynet will be expensed as incurred.  The total $45,381 adjustment of





                                      -5-
<PAGE>   8
    deferred subscriber acquisition costs is included in marketing expenses for
    the six months ended October 31, 1996.

4.  On July 16, 1996, the Company's Board of Directors approved a plan to
    spin-off the Company's remaining ownership interest of approximately 80.1%
    in CompuServe Corporation ("CompuServe") on or about November 1, 1996.  The
    spin-off was subject to, among other things, shareholder approval at the
    Company's annual meeting on September 11, 1996 and a favorable ruling
    from the Internal Revenue Service as to the tax-free nature of the
    distribution.

    On August 28, 1996, the Company's Board of Directors decided not to present
    the proposed spin-off to shareholders at the September 1996 annual meeting.
    This decision was based, in part, on CompuServe's reported first quarter
    and projected second quarter losses, market uncertainties related to the
    online industry and the planned September introduction of new interfaces
    for CompuServe Interactive Service and WOW!

5.  During the six months ended October 31, 1996, the net unrealized holding
    gain on available-for-sale securities increased $137 to $1,306.

6.  The Company files its Federal and state income tax returns on a calendar
    year basis.  The Consolidated Statements of Operations reflect the
    effective tax rates expected to be applicable for the respective full
    fiscal years.

7.  Net loss per common share is based on the weighted average number of shares
    outstanding during each period.  The weighted average shares outstanding
    for the six months ended October 31, 1996 declined to 103,920,000 from
    104,423,000 last year, due to repurchase of outstanding shares, principally
    in the second quarter of the prior fiscal year, partially offset by the
    issuance of treasury shares for stock option exercises and franchise
    acquisitions this fiscal year.

8.  During the six months ended October 31, 1996 and 1995, the Company issued
    50,045 and 200,327 shares, respectively, pursuant to provisions for
    exercise of stock options under its stock option plans.  During the six
    months ended October 31, 1995 the Company acquired  1,555,500 shares of its
    common stock at an aggregate cost of $59,453,000.

9.  In June 1996, a purported shareholder class action complaint was filed
    against CompuServe and the Company in the Court of Common Pleas, Franklin
    County, Ohio, entitled Greenfield v. CompuServe Corporation et al.  A
    second purported shareholder class action suit was filed in July 1996
    against CompuServe and the Company in the United States District Court for
    the Southern District of Ohio, entitled Romine v. CompuServe Corporation,
    et al.  A third purported shareholder class action suit was filed in August
    1996 against CompuServe, the Company and the lead underwriters in
    CompuServe's initial public offering of its common stock in April 1996 (the
    "IPO") in United States District Court for the District of Minnesota,
    entitled Acker v. CompuServe Corporation, et al, but the plaintiffs have
    since voluntarily dismissed this suit and plan to join the plaintiffs in
    the Romine suit.  The complaints in these three cases also name certain
    officers and directors of CompuServe at the time of the IPO as





                                      -6-
<PAGE>   9
    additional defendants.  Each suit alleges similar violations of the
    Securities Act of 1933 based on assertions of omissions and misstatements
    of fact in connection with CompuServe's public filings related to the IPO.
    The Greenfield suit also alleges similar violations of the Ohio Securities
    Code and common law of negligent misrepresentation.  Relief sought is
    unspecified but includes pleas for rescission and damages.  In August 1996,
    an action for discovery was filed solely against CompuServe on behalf of a
    shareholder in the Court of Common Pleas, Franklin County, Ohio, in a
    matter entitled Schnipper v. CompuServe Corporation, seeking factual
    support for a possible additional claim relating to disclosures in
    connection with the IPO.  The defendants are vigorously defending these
    suits.





                                      -7-
<PAGE>   10
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS


FINANCIAL CONDITION

These comments should be read in conjunction with the Consolidated Balance
Sheets and Consolidated Statements of Cash Flows found on pages 1 and 4,
respectively.

Working capital decreased from $644.0 million at April 30, 1996 to $416.4
million at October 31, 1996.  The working capital ratio at October 31,
1996 is 2.1 to 1, compared to 2.3 to 1 at April 30, 1996.  The decrease in
working capital and working capital ratio must be viewed in the context of the
Company's business which is seasonal, with peak activity in the fourth quarter,
due to the nature of the Company's Tax Services segment.  Tax return
preparation occurs almost entirely in the fourth quarter and has the effect of
increasing certain assets and liabilities during this time.

The Company has no long-term debt.  However, the Company maintains seasonal
lines of credit to support short-term borrowing facilities in the United States
and Canada.  During the months of January through April the Company's Canadian
Tax Services regularly incurs short-term borrowings to purchase refunds due its
clients.  Block Financial Corporation (BFC), a wholly-owned subsidiary of the
Company, incurs short-term borrowings throughout the year to fund receivables
associated with its credit card, home equity loans and other financial service
programs.  At October 31, 1996, short-term borrowings used to fund credit card
loans, home equity loans and other programs totaled $183.4 million, compared to
$72.7 million at April 30, 1996.

BFC recently obtained a $1.25 billion back-up credit facility to support their
various financial activities over the next twelve months; however, this
facility will reduce to a $400 million year-round credit facility on April 30,
1997.  During the upcoming tax season, BFC plans to use short-term borrowings
to purchase a participating interest of 40 percent in certain Refund
Anticipation Loans ("RALs") offered through Beneficial National Bank.  RALs are
loans that are expected to be retired by an income tax refund.

CompuServe Corporation ("CompuServe"), a majority-owned subsidiary of the
Company, maintains a $25 million line of credit to fulfill short-term cash
requirements.  This facility expires in June 1997, subject to renewal.

The Company's capital expenditures and dividend payments during the first six
months were funded through internally-generated funds and the proceeds from
CompuServe's initial public offering of its common stock in April 1996.  The
Company has obtained a $50 million credit facility to support seasonal working
capital needs from December 1996 through February 1997.

On July 16, 1996, the Company's Board of Directors approved a plan to spin-off
the Company's remaining interest of approximately 80.1% in CompuServe on or
about November 1, 1996.  The spin-off was subject to, among other things,
shareholder approval at the Company's annual





                                      -8-
<PAGE>   11
meeting on September 11, 1996 and a favorable ruling from the Internal Revenue
Service as to the tax-free nature of the distribution.

In the quarter ended July 31, 1996, CompuServe incurred a nonrecurring pretax
charge of $17.7 million relating to the potential sale or other disposition
of certain assets and business operations of a corporate computer software
group; the consolidation of U.S.-based staff functions and office facilities;
the renegotiation of certain third-party customer service agreements; and the
write-off of certain obsolete software costs for billing and customer service
systems.

On August 28, 1996, the Company's Board of Directors decided not to present the
proposed spin-off to shareholders at the September 1996 annual meeting.  This
decision was based, in part, on CompuServe's reported first quarter and
projected second quarter losses, market uncertainties related to the online
industry and the planned September introduction of new interfaces for
CompuServe Interactive Service and WOW!

In October 1996, CompuServe changed its rate of amortization of deferred
subscriber acquisition costs to more closely correlate with the recent trends
in subscriber retention rates and member net revenues.  As a result, CompuServe
recorded accelerated amortization of previously deferred CompuServe Interactive
Service subscriber acquisition costs of $34.5 million in the current quarter.
Additionally, CompuServe wrote-off all previously deferred WOW! and Sprynet
subscriber acquisition costs totaling $8.3 million and $2.5 million,
respectively, due to the high costs to service these high usage, flat-priced
services.

On November 21, 1996, CompuServe announced a shift in its marketing emphasis to
build on its leadership in the small-business professional and technical market
sectors, and focus on profitable segments in the consumer markets.  As a part
of this shift, CompuServe will be withdrawing its family-oriented WOW! online
service effective January 31, 1997, resulting in an additional nonrecurring
pretax charge of $7.9 million in the second quarter of fiscal 1997.

The Company announced in December 1993 its intention to repurchase from time to
time up to 10 million of its shares on the open market.  In July 1996, the
Company announced its intention to repurchase up to 10 million additional
shares in the open market over a two-year period following the spin-off of
CompuServe.  Such authorization is in addition to the 1993 authorization.





                                      -9-
<PAGE>   12
RESULTS OF OPERATIONS

The analysis that follows should be read in conjunction with the table below
and the Consolidated Statements of Operations found on pages 2 and 3.

Prior year amounts have been reclassified to conform to current year
presentation.

                THREE MONTHS ENDED OCTOBER 31, 1996 COMPARED TO
                      THREE MONTHS ENDED OCTOBER 31, 1995
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                    Revenues                       Earnings (loss)
                                                    --------                       ---------------
                                              1996             1995             1996             1995
                                              ----             ----             ----             ----
<S>                                   <C>               <C>             <C>              <C>
Computer services                     $    214,343      $   188,373     $     (92,115)   $     22,072

Tax services                                30,805           27,602           (41,576)        (34,351)

Financial services                           9,984            6,815            (2,090)         (1,504)

Unallocated corporate                          318              255            (3,081)         (2,554)

Corporate investment income                      -                -             2,263           2,867

Intersegment sales                          (2,000)          (1,999)                -               -
                                      ------------      -----------     -------------    ------------

                                      $    253,450      $   221,046          (136,599)        (13,470)
                                      ============      ===========                                   

Income tax benefit                                                            (50,940)         (5,172)
                                                                        -------------    ------------ 
Net loss before minority interest                                             (85,659)         (8,298)

Minority interest                                                             (11,531)              -
                                                                        -------------    ------------

Net loss                                                                $     (74,128)   $     (8,298)
                                                                        =============    ============ 

</TABLE>
Consolidated revenues for the three months ended October 31, 1996 increased
14.7% to $253.450 million from $221.046 million reported last year.  The
increase is primarily due to greater revenues reported by the Computer Services
segment.

The consolidated pretax loss before minority interest for the second quarter of
fiscal 1997 increased to $136.599 million from $13.470 million in the second
quarter of last year.  The significant change in the second quarter loss is
attributable to the Computer Services segment which experienced decreased
average revenue per member resulting from the reduced pricing structure
introduced in September 1995, a nonrecurring pretax charge of $7.850 million
due to the planned withdrawal of the WOW! online service, an acceleration of
amortization of previously deferred CompuServe Interactive Service subscriber
acquisition costs of $34.500 million, and the write-off of previously deferred
WOW! and Sprynet subscriber acquisition costs totaling $8.321 million and
$2.560 million, respectively.

The net loss was $74.128 million, or $.71 per share, compared to $8.298
million, or $.08 per share, for the same period last year.





                                      -10-
<PAGE>   13
An analysis of operations by segment follows.

COMPUTER SERVICES

Revenues increased 13.8% to $214.343 million from $188.373 million in the
comparable period last year, due to increases in Interactive Services and
Network Services revenues.  Interactive Services revenues were 8.4% better than
last year as a result of an increase in the number of international
subscribers.  The number of CompuServe Interactive Service ("CSi") subscribers
at October 31, 1996, exclusive of the Japanese licensee, increased 11.5% to
2.992 million from 2.684 million last year.  Average monthly CSi total revenue
per subscriber decreased 14.1% to $15.06 for the quarter ended October 31,
1996, compared to $17.54 for last year's second quarter.  This decrease is
primarily due to the new pricing structure implemented in September 1995.
Average monthly CSi total revenue per subscriber includes revenues from fees,
usage, product sales, online advertising, mall, magazine and CD-ROM
subscriptions.

Network Services revenues were 33.5% better than last year due to an increase
in the number of network customers and increased usage by existing customers.
The number of network customers increased 22.9% over last year to 1,061.
Commercial customer hours increased to 24.650 million hours this quarter from
10.728 million in last year's comparable quarter.

Operating expenses increased 87.6% to $308.838 million from $164.639 million
last year.  Over half of the increase is attributable to a $73.907 million
increase in marketing expenses this quarter compared to last year.  Marketing
expenses this quarter include an acceleration of amortization of previously
deferred CSi subscriber acquisition costs of $34.500 million.  The amortization
rate was accelerated to more closely correlate with recent trends in subscriber
retention rates and member net revenues.  All previously deferred WOW! and
Sprynet subscriber acquisition costs totaling $8.321 million and $2.560
million, respectively, were written off, reflecting the high costs to service
these high usage, flat-priced services.  Costs directly associated with service
revenues increased $55.150 million to $146.185 million as a result of increased
network hours, higher outsourced customer service costs and additional customer
service and network operations staff to support significant world-wide customer
growth during the past year.  Online subscriber hours increased 54.0% to 38.276
million hours for the second quarter of fiscal 1997 from 24.853 million hours
in the comparable period last year.  Also included in the current quarter is a
nonrecurring pretax charge of $7.850 million related to the withdrawal of the
WOW! online service.

The pretax loss was $92.115 million, compared to pretax earnings of $22.072
million in the second quarter of fiscal 1996.  The current quarter pretax loss
includes investment income of $2.380 million earned on the remaining IPO
proceeds.

TAX SERVICES

Revenues increased 11.6% to $30.805 million from $27.602 million last year, due
to an increase in the number of tax returns prepared and an increase in the
average charge which is a continuation of a pricing strategy adopted last
fiscal year.





                                      -11-
<PAGE>   14
The pretax loss increased 21.0% to $41.576 million from $34.351 million in the
second quarter of last year, due to first-time expenses in operating acquired
franchises and competitors, investment in field management and existing
offices, with the remainder due to normal inflationary and volume-related
increases.

FINANCIAL SERVICES

Revenues increased 46.5% to $9.984 million from $6.815 million in the same
period last year.  Credit card revenues increased 27.0% to $7.736 million from
$6.091 million in the prior year.  Second quarter fiscal 1997 includes revenues
of $1.338 million from mortgage operations.  Mortgage operations began in the
third quarter of fiscal 1996.

The pretax loss increased to $2.090 million from $1.504 million in the second
quarter of fiscal 1996, due to higher bad debt and interest expense related to
increases in the credit card portfolio and new mortgage loan portfolio,
partially offset by lower marketing and advertising which decreased due to
timing differences of marketing campaigns between this year and last year.

INVESTMENT INCOME

Investment income decreased 21.1% to $2.263 million from $2.867 million last
year.  The decrease resulted from less funds available for investment and lower
short-term interest rates in fiscal 1997.

CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss for the second quarter increased
20.6% to $3.081 million from $2.554 million in the comparable period last year.
The increase resulted from higher shareholder-related expenses, a $100 thousand
fee paid during this quarter to increase the number of authorized shares from
200 million to 400 million, and $247 thousand of expenses associated with the
planned spin-off of the Company's remaining investment in CompuServe (see
discussion under the Financial Condition section of Management's Discussion and
Analysis).





                                      -12-
<PAGE>   15
        THREE MONTHS ENDED OCTOBER 31, 1996 (SECOND QUARTER) COMPARED TO
                THREE MONTHS ENDED JULY 31, 1996 (FIRST QUARTER)
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                Revenues                        Earnings (loss)
                                     ------------------------------     ------------------------------
                                        2nd Qtr          1st Qtr          2nd Qtr           1st Qtr
                                        -------          -------          -------           -------
<S>                                   <C>              <C>              <C>               <C>
Computer services                     $  214,343       $  208,642       $  (92,115)       $  (48,070)

Tax services                              30,805           12,282          (41,576)          (45,229)

Financial services                         9,984            8,224           (2,090)           (1,022)

Unallocated corporate                        318              109           (3,081)           (3,579)

Corporate investment income                    -                -            2,263             3,943

Intersegment sales                        (2,000)          (1,999)               -                 -     
                                      -----------      -----------      -----------       -----------
                                      $  253,450       $  227,258         (136,599)          (93,957)
                                      ===========      ===========                                   

Income tax benefit                                                         (50,940)          (35,846)
                                                                        -----------       ----------- 

Net loss before minority interest                                          (85,659)          (58,111)

Minority interest                                                          (11,531)           (5,885)
                                                                        -----------       ----------- 

Net loss                                                                $  (74,128)       $  (52,226)
                                                                        ===========       =========== 

</TABLE>


Consolidated revenues increased 11.5% to $253.450 million from $227.258 million
in the first quarter of fiscal 1997.  The increase is primarily due to higher
revenues generated by the Tax Services segment related to the Australian tax
filing season and higher revenues from the Computer Services segment.

The consolidated pretax loss before minority interest increased 45.4% to
$136.599 million from $93.957 million for the three months ended July 31, 1996.
The increase is largely due to expenses recorded by the Computer Services
segment this quarter related to the planned withdrawal of the WOW! online
service, the accelerated amortization of previously deferred CompuServe
Interactive Service subscriber acquisition costs and the write-off of
previously deferred WOW! and Sprynet deferred subscriber acquisition costs.

The net loss was $74.128 million, or $.71 per share, compared to $52.226
million, or $.50 per share, for the first quarter of fiscal 1997.

An analysis of operations by segment follows.





                                      -13-
<PAGE>   16
COMPUTER SERVICES

Revenues increased 2.7% to $214.343 million from $208.642 million reported in
the first quarter of fiscal 1997.  The increase is due to greater revenues
generated by the Interactive Services and Network Services divisions, offset by
a decline in other revenues.  Interactive Services and Network Services
revenues for the three months ended October 31, 1996 increased 1.9% and 7.3%,
respectively, as compared to the first quarter of fiscal 1997.  Interactive
Services revenues grew due to higher service usage which increased per-member
revenues. The growth in Interactive Services is due to customer acquisitions,
net of the effect of the new pricing structure implemented in September 1995.
The growth in Network Services resulted from increasing usage and new
customers.

The pretax loss increased 91.6% to $92.115 million from $48.070 million
reported in the first quarter of fiscal 1997 due to the $7.850 million
nonrecurring pretax charge related to the planned withdrawal of the WOW! online
service and the accelerated amortization of previously deferred CompuServe
Interactive Service subscriber acquisition costs of $34.500 million and the
write-off of previously deferred WOW! and Sprynet deferred subscriber
acquisition costs of $8.321 million and $2.560 million, respectively.

TAX SERVICES

Revenues increased to $30.805 million from $12.282 million in the first quarter
of fiscal 1997.  The increase partially resulted from the onset of the tax
season in Australia, which contributed revenues of approximately $11.5 million.
U.S. revenues increased approximately $7.7 million due to tuition tax school
fees earned in the second quarter and increased sales of supplies to
franchisees, both of which are seasonal.

The pretax loss decreased 8.1% to $41.576 million from $45.229 million reported
for the three months ended July 31, 1996.  The decrease is due to earnings
reported by Australian tax operations from its fiscal 1997 tax season partially
offset by an increased loss in U.S. tax operations.

FINANCIAL SERVICES

Revenues increased 21.4% to $9.984 million from $8.224 million for the three
months ended July 31, 1996, due to increased revenues associated with growth in
credit cards outstanding and higher revolving balances, as well as increased
mortgage loan receivables.

The pretax loss increased to $2.090 million from $1.022 million for the first
quarter of fiscal 1997, due to higher interest and bad debt expenses related to
the growth in credit card and mortgage loan portfolios.  Marketing and
advertising expenses increased over the prior quarter due to the timing of
credit card, software and online services marketing campaigns.

INVESTMENT INCOME

Investment income decreased 42.6% to $2.263 million from $3.943 million earned
for the three months ended July 31, 1996, due to the resources required to fund
operations during the Tax Services segment's off-season.





                                      -14-
<PAGE>   17
CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss decreased 13.9% to $3.081 million
from $3.579 million in the first quarter of fiscal 1997, resulting from
decreased employee costs, insurance and spin-off expenses, partially offset by
increased shareholder-related expenses and the fee paid to increase the number
of authorized shares.





                                      -15-
<PAGE>   18
              SIX MONTHS ENDED OCTOBER 31, 1996 (FYTD) COMPARED TO
                    SIX MONTHS ENDED OCTOBER 31, 1995 (FYTD)
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                  Revenues                        Earnings (loss) 
                                        --------------------------------   --------------------------------
                                            1996             1995              1996             1995
                                            ----             ----              ----             ----
<S>                                     <C>              <C>              <C>               <C>
Computer services                       $   422,985      $   374,923      $   (140,185)     $    66,202

Tax services                                 43,087           37,558           (86,805)         (75,570)

Financial services                           18,208           13,107            (3,112)           1,980

Unallocated corporate                           427              830            (6,660)          (4,773)

Corporate investment income                       -                -             6,206            7,174

Intersegment sales                           (3,999)          (4,010)                -                -     
                                        ------------     ------------     -------------     ------------
                                        $   480,708      $   422,408          (230,556)          (4,987)
                                        ============     ============                                   

Income tax benefit                                                             (86,786)          (1,915)
                                                                          -------------     ------------ 

Net loss before minority interest                                             (143,770)          (3,072)

Minority interest                                                              (17,416)               -     
                                                                          -------------     ------------

Net loss                                                                  $   (126,354)     $    (3,072)
                                                                          =============     ============= 

</TABLE>


Consolidated revenues for the six months ended October 31, 1996 increased 13.8%
to $480.708 million from $422.408 million reported last year.  The increase is
principally due to greater revenues reported by all operating segments.

The consolidated pretax loss before minority interest increased to
$230.556 million from $4.987 million in the comparable period last year.  The
increased loss is largely due to the Computer Services segment which
experienced a decline in average revenue per member primarily due to last
year's pricing structure change, recorded nonrecurring pretax charges of
$25.563 million and had an increase in marketing expenses due to an
acceleration of previously deferred CompuServe Interactive Service subscriber
acquisition costs of $34.500 million and the write-off of previously deferred
WOW! and Sprynet subscriber acquisition costs of $8.321 million and $2.560
million, respectively, in this fiscal year.

The net loss was $126.354 million, or $1.22 per share, compared to $3.072
million, or $.03 per share, for the comparable period last year.

An analysis of operations by segment follows.

COMPUTER SERVICES

Revenues increased 12.8% to $422.985 million from $374.923 million last year
due to increases in both Interactive Services and Network Services revenues.
Interactive Services revenues were





                                      -16-
<PAGE>   19
6.9% better than last year.  The growth is due to an increase in customers and
usage, offset by a pricing structure change introduced in September 1995.  The
number of CompuServe Interactive Service ("CSi") subscribers at October 31,
1996, exclusive of the Japanese licensee, increased 11.5% to 2.992 million from
2.684 million last year.  Average monthly CSi total revenue per subscriber
decreased 19.3% to $14.76 for the six months ended October 31, 1996, from
$18.28 for the comparable prior year period.  Network Services revenues were
32.5% better than last year, due to increasing usage and new customers.  The
number of network customers increased 22.9% over last year to 1,061.
Commercial customer hours increased to 44.194 million from 20.458 million at
October 31, 1995.

Operating expenses increased 86.1% to $568.681 million from $305.583 million
last year.  Costs directly associated with service revenues increased $112.616
million, or 65.0%, as a result of increased network hours and higher outsourced
customer service costs and additional customer service and network operations
staff to support significant world-wide customer growth during the past year.
Online subscriber hours increased 67.5% to 76.387 million hours for the six
months ended October 31, 1996, from 45.602 million hours for the comparable
prior year period.  Marketing expenses for the six months increased $105.361
million over last year primarily due to an acceleration of amortization of
previously deferred CSi subscriber acquisition costs of $34.500 million, the
write-off of previously deferred WOW! and Sprynet subscriber acquisition costs
of $8.321 million and $2.560 million, respectively, and the scheduled
amortization of deferred subscriber acquisition costs.  The current six months
also include nonrecurrent charges totaling $25.563 million before taxes.  A
nonrecurring pretax charge of $17.713 million was recorded in the first quarter
related to the estimated loss on the potential sale or other disposition of
certain assets and business operations of a corporate computer software group;
the consolidation of certain U.S.-based staff functions and office facilities;
the renegotiation of certain third-party customer service agreements; and the
write-off of certain obsolete software costs for billing and customer service
systems.  The second quarter of fiscal 1997 includes a nonrecurring pretax
charge of $7.850 million related to the withdrawal of the WOW! online service
from the marketplace as of January 31, 1997.

The pretax loss was $140.185 million, compared to pretax earnings of $66.202
million last year.  The current fiscal year pretax loss includes investment
income of $5.511 million earned on the remaining IPO proceeds.

TAX SERVICES

Revenues increased 14.7% to $43.087 million from $37.558 million last year, due
to an increase in the number of tax returns prepared and an increase in the
average charge which is a continuation of a pricing strategy adopted last
fiscal year partially offset by lower tuition tax school fees in the U.S.

The pretax loss increased 14.9% to $86.805 million from $75.570 million last
year, due to first-time expenses in operating acquired franchises and
competitors, investment in field management and existing offices, with the
remainder due to normal inflationary and volume-related increases.





                                      -17-
<PAGE>   20
FINANCIAL SERVICES

Revenues increased 38.9% to $18.208 million from $13.107 million last year.
Credit card revenues increased 22.0% to $14.533 million from $11.909 million in
the prior year.  The six months ended October 31, 1996, include revenues of
$1.901 million from mortgage operations.  Mortgage operations began in the
third quarter of fiscal 1996.

The pretax loss was $3.112 million, compared to pretax earnings of $1.980
million for the comparable prior year period.  Last year's results included a
gain on the sale of MECA Software, Inc. of $12.445 million, partially offset by
a write-down of impaired assets associated with the tax preparation software
business of $8.389 million.  Exclusive of these items, the pretax loss
increased from a loss of $2.076 million primarily due to increased bad debt and
interest expense related to the growth in the credit card portfolio and the new
mortgage operations.

INVESTMENT INCOME

Investment income decreased 13.5% to $6.206 million from $7.174 million last
year.  The decrease resulted from less funds available for investment and lower
short-term interest rates in fiscal 1997.

CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss increased 39.5% to $6.660 million
from $4.773 million last year, due to increased insurance and
shareholder-related expenses, a $100 thousand fee paid in the current fiscal
year to increase the number of authorized shares and expenses of $782 thousand
associated with the planned spin-off of the Company's remaining investment in
CompuServe (see discussion under the Financial Condition section of the
Management's Discussion and Analysis).





                                      -18-
<PAGE>   21
                          PART II - OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

The lawsuits discussed herein were reported in the Form 10-Q for the first
quarter of fiscal year 1997.  In June 1996, a purported shareholder class
action complaint was filed against CompuServe Corporation ("CompuServe") and
the registrant in the Court of Common Pleas, Franklin County, Ohio, in a case
entitled Greenfield v. CompuServe Corporation, et al.  A second purported
shareholder class action suit was filed in July 1996 against CompuServe and the
registrant in the United States District Court for the Southern District of
Ohio in a case entitled Romine v. CompuServe Corporation, et al.  A third
purported shareholder class action suit was filed in August 1996 against
CompuServe, the registrant and the lead underwriters in CompuServe's initial
public offering of its common stock in April 1996 (the "IPO") in the United
States District Court for the District of Minnesota in a case entitled Acker v.
CompuServe Corporation, et al., but the plaintiffs in such case have since
voluntarily dismissed the suit and plan to join as plaintiffs in the Romine
suit.  The complaints in these three cases also name certain officers and
directors of CompuServe at the time of the IPO as additional defendants.  Each
suit alleges similar violations of the Securities Act of 1933 based on
assertions of omissions and misstatements of fact in connection with
CompuServe's public filings related to the IPO.  The Greenfield suit also
alleges similar violations of the Ohio Securities Code and common law of
negligent misrepresentation.  Relief sought is unspecified, but includes pleas
for rescission and damages.  In August 1996, an action for discovery was filed
solely against CompuServe on behalf of a shareholder in the Court of Common
Pleas, Franklin County, Ohio, in a matter entitled Schnipper v. CompuServe
Corporation, seeking factual support for a possible additional claim relating
to IPO disclosures.  The defendants are vigorously defending these suits.

ITEM 2. CHANGES IN SECURITIES.

The registrant's Articles of Incorporation, as amended and restated, were
further amended, effective upon the filing of the Certificate of Amendment with
the Secretary of State of Missouri on September 18, 1996, to increase the
number of authorized shares of Common Stock, without par value, from
200,000,000 shares to 400,000,000 shares.  The aggregate number of shares of
all classes of stock which the registrant now has authority to issue is
406,000,000, with the 400,000,000 authorized shares of Common Stock and
6,000,000 authorized shares of a class designated Preferred Stock, without par
value.  The amendment to the Articles of Incorporation was approved by the
shareholders of the registrant at the annual meeting of shareholders held on
September 11, 1996.  The resolution approved by the shareholders is set forth
in Item 4 to this Form 10- Q.  The Certificate of Amendment of Articles of
Incorporation of H&R Block, Inc. is filed as Exhibit 3(a) to this Form 10-Q and
the Restated Articles of Incorporation, incorporating all amendments thereto
are filed as Exhibit 3(b) to this Form 10-Q.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

The annual meeting of shareholders of the registrant was held on September 11,
1996.  At such meeting, three Class I directors were elected to serve
three-year terms.  In addition, the resolutions set forth below were submitted
to a vote of shareholders.  With respect to the election





                                      -19-
<PAGE>   22
of directors and the adoption of each resolution, the number of votes cast for,
against or withheld, and the number of abstentions or nonvotes were as follows:

         Election of Class I Directors
         -----------------------------
<TABLE>
<CAPTION>
         Nominee                                    Votes FOR                 Votes WITHHELD
         ---------                                  ---------                 --------------
         <S>                                        <C>                           <C>
         Henry W. Bloch                             84,063,803                    1,144,786
         Robert E. Davis                            84,026,423                    1,182,166
         Frank L. Salizzoni                         84,015,383                    1,193,206
</TABLE>

         Approval of Amendment to Articles of Incorporation
         --------------------------------------------------

         The following resolution was adopted by a vote of 74,527,720 shares in
         favor of such resolution, 10,073,557 shares against such resolution
         and 607,312 shares abstaining.  The resolution states:

                 "RESOLVED, That ARTICLE THREE of the Articles of Incorporation
                 of H&R Block, Inc., as heretofore amended, be further amended
                 by deleting the first sentence thereof in its entirety and
                 substituting therefor the following:

                                 'ARTICLE THREE

                 The aggregate number of shares of all classes of stock which
                 the corporation shall have authority to issue is 406,000,000,
                 divided into two classes as follows:

                        (i) 400,000,000 shares of a class designated Common 
                 Stock, without par value; and

                        (ii) 6,000,000 shares of a class designated Preferred 
                 Stock, without par value.'"


         Adoption of the H&R Block Short-Term Incentive Plan
         ---------------------------------------------------

         The following resolution was adopted by a vote of 81,325,253 shares in
         favor of such resolution, 2,947,119 shares against such resolution and
         936,217 shares abstaining:

                          "RESOLVED, That the H&R Block Short-Term Incentive
                 Plan included as Appendix D to the proxy statement relating to
                 this meeting is hereby adopted and approved."





                                      -20-
<PAGE>   23
         Appointment of Auditors
         -----------------------

         The following resolution was adopted by a vote of 83,986,416 shares in
         favor of such resolution, 946,603 shares against such resolution and
         275,570 shares abstaining:

                          "RESOLVED, That the appointment of Deloitte & Touche
                 LLP as the independent auditors for H&R Block, Inc., and its
                 subsidiaries for the year ending April 30, 1997, is hereby
                 ratified, approved and confirmed."

At the close of business on July 12, 1996, the record date for the annual
meeting of shareholders, there were 103,993,072 shares of Common Stock of the
registrant outstanding and entitled to vote at the meeting.  There were
85,208,589 shares represented at the annual meeting of shareholders held on
September 11, 1996.

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K.

(a)      Exhibits

         (3)(a)       Certificate of Amendment of Articles of Incorporation of
                      H&R Block, Inc. effective September 18, 1996.

         (3)(b)       Restated Articles of Incorporation of H&R Block, Inc., as
                      amended to the date of this Form 10-Q.

         (10)(a)      H&R Block Short-Term Incentive Plan.

         (10)(b)      Employment Agreement dated October 11, 1996, between the
                      registrant and Frank L. Salizzoni.

         (27)         Financial Data Schedule.

(b)      Reports on Form 8-K

         A Form 8-K, Current Report, dated August 28, 1996, was filed by the
registrant reporting as an "Other Event" the registrant's issuance of a press
release announcing that its Board of Directors had decided not to present to
shareholders at its September 11, 1996 annual meeting the proposed spin-off of
CompuServe Corporation.  The press release was included as Exhibit 99.1
to the Form 8-K.  No financial statements were filed as a part of the Form 8-K.
Except for the Form 8-K dated August 28, 1996, the registrant did not file any
reports on Form 8-K during the second quarter of fiscal year 1997.





                                      -21-
<PAGE>   24
                                   SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.



                                                      H&R BLOCK, INC.
                                       -----------------------------------------
                                                        (Registrant)



DATE    12/12/96                       BY            /s/ George T. Robson
     -----------                          -------------------------------------
                                                       George T. Robson
                                                    Senior Vice President,
                                                   Chief Financial Officer
                                                         and Treasurer



DATE    12/12/96                       BY           /s/ Patrick D. Petrie
     -----------                         ---------------------------------------
                                                       Patrick D. Petrie
                                         Vice President and Corporate Controller





                                      -22-


<PAGE>   1
                                                                   EXHIBIT 3(a)

                          CERTIFICATE OF AMENDMENT
                                       OF
                           ARTICLES OF INCORPORATION
                                       OF
                                H&R BLOCK, INC.


         Pursuant to the provisions of the General and Business Corporation
Laws of Missouri, the undersigned corporation, for the purposes of amending its
Articles of Incorporation, hereby states as follows:

                 FIRST:   The name of the corporation is H&R BLOCK, INC.

                 SECOND:  The amendment herein described was duly adopted on
September 11, 1996 by a majority of the outstanding shares of Common Stock of
the corporation.

                 THIRD:   The amendment so adopted is:

                 "RESOLVED, that ARTICLE THREE of the Articles of Incorporation
                 of H&R Block, Inc., as heretofore amended, be further amended
                 by deleting the first sentence thereof in its entirety and
                 substituting therefore the following:

                                 'ARTICLE THREE

                 The aggregate number of shares of all classes of stock which
                 the corporation shall have the authority to issue is
                 406,000,000 divided into two classes as follows:

                          (i)     400,000,000 shares of a class designated
                                  Common Stock, without par value; and

                          (ii)    6,000,000 shares of a class designated
                                  Preferred Stock, without par value.'"

                 FOURTH:  On the record date, the number of shares of the
corporation's outstanding stock consisted of 103,993,072 shares of Common
Stock, without par value.  All of such shares were entitled to vote on the
Amendment.  The record date was July 12, 1996.

                 FIFTH:   The number of shares voted in favor of the Amendment
was 74,527,720, the number of shares voted against the Amendment was
10,073,557, and 607,312 shares abstained from voting.





<PAGE>   2
                 IN WITNESS WHEREOF, the undersigned corporation has caused
this Certificate to be executed by its President and its Secretary and verified
by its President, and its corporate seal to be affixed thereto, on this 13th
day of September, 1996.


                                                 H&R BLOCK, INC.
                                                 
                                                 
                                                 
                                                 By:/s/ Frank L. Salizzoni    
                                                    --------------------------
                                                         Frank L. Salizzoni,  
                                                         President
                                                 
                                                 
                                                 By:/s/ James H. Ingraham     
                                                    --------------------------
                                                         James H. Ingraham,  
                                                         Secretary
                                                 
(Corporate Seal)                                 
                                                  FILED AND CERTIFICATE
                                                          ISSUED
                                                       SEP 18 1996
                                                   Rebecca McDowell Cook
                                                     SECRETARY OF STATE

                                 ACKNOWLEDGMENT

STATE OF MISSOURI         )
                          )ss.
COUNTY OF JACKSON         )

         I, the undersigned, a Notary Public, do hereby certify that on the
13th day of September, 1996, personally before me FRANK L. SALIZZONI
and JAMES H. INGRAHAM, who, being by me first duly sworn, declare that they are
the President and Secretary of H&R BLOCK, INC., a Missouri corporation, that
they signed the foregoing document as President and Secretary of the
corporation, and that the statements therein contained are true.


                                                 /s/ Mary D. Vogel            
                                                 -----------------------------
                                                 Notary Public

My Commission expires:
MARY D. VOGEL
Notary Public - State of Missouri
Commissioned in Jackson County
My Commission Expires May 24, 1997
- ----------------------------------

<PAGE>   1

                                                                    EXHIBIT 3(b)
                       RESTATED ARTICLES OF INCORPORATION

                                       OF

                               H & R BLOCK, INC.

                    (As amended through September 18, 1996)

         We, the undersigned, being natural persons of the age of twenty-one
years or more and subscribers to the shares of the corporation under "The
General and Business Corporation Act of Missouri", Chapter 351, R.S. Mo. 1949,
do hereby adopt the following Articles of Incorporation.

                                  ARTICLE ONE

         The name of the corporation is:  H & R BLOCK, INC.

                                  ARTICLE TWO

         The address of its initial registered office in the State of Missouri
is:  3937 Main Street, in the City of Kansas City, Missouri, and the name of
its initial registered agent at such address is:  L. E. BLOCH, JR.

                                 ARTICLE THREE

         The aggregate number of shares of all classes of stock which the
corporation shall have the authority to issue is 406,000,000 divided into two
classes as follows:

         (i)     400,000,000 shares of a class designated Common Stock, without
                 par value; and

         (ii)    6,000,000 shares of a class designated Preferred Stock,
                 without par value.

         The voting powers, designations, preferences, qualifications,
limitations, restrictions and special or relative rights in respect of each
class of stock are or shall be fixed as follows:

         (1)     Preferred Stock.  The Board of Directors is expressly
authorized to issue the Preferred Stock from time to time, in one or more
series, provided that the aggregate number of shares issued and outstanding at
any time of all such series shall not exceed 6,000,000.  The Board of Directors
is further authorized to fix or alter, in respect of each such series, the
following terms and provisions of any authorized and unissued shares of such
stock:

         (a)     The distinctive serial designation;

         (b)     The number of shares of the series, which number may at any
                 time or from time to time be increased or decreased (but not
                 below the number of shares of such series then outstanding) by
                 the Board of Directors;
<PAGE>   2
         (c)     The voting powers and, if voting powers are granted, the
                 extent of such voting powers including the right, if any, to
                 elect a director or directors;

         (d)     The election, term of office, filling of vacancies and other
                 terms of the directorships of directors elected by the holders
                 of any one or more classes or series of such stock;

         (e)     The dividend rights, including the dividend rate and the dates
                 on which any dividends shall be payable;

         (f)     The date from which dividends on shares issued prior to the
                 date for payment of the first dividend thereon shall be
                 cumulative, if any;

         (g)     The redemption price, terms of redemption, and the amount of
                 and provisions regarding any sinking fund for the purchase or
                 redemption thereof;

         (h)     The liquidation preferences and the amounts payable on
                 dissolution or liquidation;

         (i)     The terms and conditions, if any, under which shares of the
                 series may be converted; and

         (j)     Any other terms or provisions which the Board of Directors is
                 by law authorized to fix or alter.

         (2)     Common Stock.  The holders of shares of Common Stock shall be
entitled (i) to vote on all matters at all meetings of the shareholders of the
corporation on the basis of one vote for each share of Common Stock held of
record; (ii) subject to any preferential dividend rights applicable to the
Preferred Stock, to receive such dividends as may be declared by the Board of
Directors; and (iii) in the event of the voluntary, or involuntary, liquidation
or winding up of the corporation, after distribution in full of any
preferential amounts to be distributed to holders of shares of Preferred Stock,
to receive all of the remaining assets of the corporation available for
distribution to its shareholders, ratably in proportion to the aggregate number
of their shares of Common Stock and Preferred Stock (if the holders of such
Preferred Stock are entitled to share in such distribution).

         (3)     Provisions applicable to Common and Preferred Stock.  No
holder of shares of stock of the corporation of any class shall be entitled, as
a matter of right, to purchase or subscribe for any shares of stock of the
corporation, of any class, whether now or hereafter authorized.  The Board of
Directors shall have authority to fix the issue price of any and all shares of
stock of the corporation of any class.

                                  ARTICLE FOUR

         The number of shares to be issued before the corporation shall
commence business is:  Twenty (20) shares of common stock, and the
<PAGE>   3
consideration to be paid therefor, and the capital with which the corporation
will commence business, is:  Two Thousand ($2,000.00) Dollars.  All of said
shares have been first duly subscribed by the undersigned incorporators and
have been paid up in lawful money of the United States.

                                  ARTICLE FIVE

         The names and places of residence of the subscribers and shareholders,
and the number of shares of stock subscribed by each, are:

<TABLE>
<CAPTION>
   Name                       Residence                  No. of Shares
   ----                       ---------                  -------------
<S>                  <C>                                      <C>
R. A. BLOCH          6501 Overbrook, Kansas City, Mo.         10
HENRY W. BLOCH       2026 W. 63rd St., Kansas City, Mo.        9
L. E. BLOCH, JR.     414 W. 58th St., Kansas City, Mo.         1

</TABLE>

                                  ARTICLE SIX

         (A)     Number of Directors.  The number of directors to constitute
the Board of Directors shall be not less than nine nor more than fifteen, the
exact number to be fixed by a resolution adopted by the affirmative vote of a
majority of the whole Board, but to be twelve until otherwise determined.  Any
change in the number of directors, as provided herein, shall be reported to the
Secretary of State of Missouri within 30 calendar days of such change.

         (B)     Classification of Directors.  At the annual meeting of the
shareholders of the corporation in 1983, the directors of the corporation shall
be divided into three classes:  Class I, Class II and Class III.  Membership in
such classes shall be as nearly equal as possible and any increase or decrease
in the number of directors shall be apportioned by the Board of Directors among
the classes to maintain the number of directors as nearly as equal as possible.
The initial Class I directors shall hold office until the annual meeting of
shareholders of the corporation in 1984, the initial Class II directors shall
hold office until the annual meeting of shareholders of the corporation in
1985, and the initial Class III directors shall hold office until the annual
meeting of shareholders of the corporation in 1986 or, in each case, until
their successors are elected and qualified and subject to prior death,
resignation, retirement or removal from office.  Beginning in 1984, at each
annual meeting of shareholders the directors elected to succeed those whose
terms then expire shall belong to the same class as the directors they succeed
and shall hold office until the third succeeding annual meeting of shareholders
or until their successors are elected and qualified and subject to the prior
death, resignation, retirement or removal from office of a director.  No
decrease in the number of directors constituting the Board of Directors shall
reduce the term of any incumbent director.

         Whenever the holders of any one or more classes or series of Preferred
Stock of the corporation shall have the right to elect directors, the election,
term of office, filling of vacancies and
<PAGE>   4
other terms of such directorships shall be governed by the provisions of these
Article of Incorporation applicable to such Preferred Stock and such directors
shall be divided into classes pursuant to this Article Six unless expressly
provided or determined as provided elsewhere in these Articles of
Incorporation.

         (C)     Vacancies.  Newly created directorships resulting from an
increase in the number of directors and any vacancies on the Board of Directors
resulting from any cause shall be filled by a majority of the Board of
Directors then in office, although less than a quorum, or by a sole remaining
director.  Any director elected to fill a vacancy not resulting from an
increase in the number of directors shall have the same remaining term as his
or her predecessor.

         (D)     Removal of Directors.  The entire Board of Directors of the
corporation may be removed at any time but only by the affirmative vote of the
holders of 80% or more of the outstanding shares of each class of stock of the
corporation entitled to elect one or more directors at a meeting of the
shareholders called for such purpose.

         (E)     Bylaws.  The Board of Directors shall have the power to make,
alter, amend, change, add to or repeal the Bylaws of the corporation.

                                 ARTICLE SEVEN

         The duration of the corporation is perpetual.

                                 ARTICLE EIGHT

         The purposes for which the corporation is formed are as follows:

         (1)     To perform bookkeeping services, including the preparation of
books of account, balance sheets and profit and loss statements, to render tax
services, including the preparation of tax returns, and to perform any and all
other services directly or indirectly related thereto.

         (2)     To purchase, lease or otherwise acquire, hold, own, improve,
develop, sell, mortgage, pledge and otherwise deal in and with real and
personal property of every kind and description in the United States of
America, and in any territory, colony, dependency or district thereof, and in
any foreign country or countries to the extent that the same may be lawfully
permissible.

         (3)     To buy, sell, utilize, lease, rent, import, export,
manufacture, produce, design, prepare, assemble, fabricate, distribute and
otherwise deal in, either at wholesale or retail, or both, either as principal,
agent or on commission, all commodities, goods, wares, merchandise, machinery,
tools, devices, apparatus, equipment and all other personal property, whether
tangible or intangible, of every kind and description.
<PAGE>   5
         (4)     To buy, purchase, manufacture, assemble, distribute, lease
(either as lessor or lessee), acquire, sell or in any manner dispose of,
import, export, use, operate, rent, hire, mortgage, furnish, grant the use of,
repair and generally deal in all kinds of construction, building and
engineering equipment, including, but not limited to, bulldozers, castings,
cranes, compressors, concrete mixers, drag lines, dump wagons, earth moving
machinery and equipment, plows, pumps, road machines, road rollers, scrapes,
shovels, tractors, trucks and automobile equipment, and in general all kinds of
machinery, appliances, devices, implements, tools, fixtures, instruments,
supplies, materials, and property of every kind and description, usable or
adaptable for use by contractors and civil engineers.

         (5)     To apply for, obtain, purchase, lease, take licenses in
respect of or otherwise acquire, and to hold, own, use, operate, enjoy, turn to
account, grant licenses in respect of, manufacture under, introduce, sell,
assign, mortgage, pledge or otherwise dispose of:

         a.      Any and all inventions, devices and processes and any
         improvements and modifications thereof;

         b.      Any and all letters patent of the United States or of any
         other country, state or locality, and all rights connected therewith
         or appertaining thereto;

         c.      Any and all copyrights granted by the United States or any
         other country, state or locality as aforesaid;

         d.      Any and all trade-marks, trade names, trade symbols and other
         indications of origin and ownership granted by or recognized under the
         laws of the United States or of any other country, state or locality
         as aforesaid; and to conduct and carry on its business in any or all
         of its various branches under any trade name or trade names.

         (6)     To engage in, carry on and conduct research, experiments,
investigations, analyses, studies and laboratory work, for the purpose of
discovering new products or to improve products, articles and things and to
acquire, own, operate, maintain and dispose of, whenever the corporation deems
such action desirable, laboratories and similar facilities, plants and any and
all other establishments, and to procure, own and hold all necessary equipment
in respect thereof, for the purposes aforesaid.

         (7)     To enter into any lawful contract or contracts with persons,
firms, corporations or other entities, governments or any agencies or
subdivisions thereof, including guaranteeing the obligations of any person,
firm, or corporation or other entity.

         (8)     To purchase and acquire, as a going concern or otherwise, and
to carry on, maintain and operate all or any part of the property or business
of any corporation, firm, association, entity, syndicate, or person whatsoever,
deemed to be of benefit to the corporation, or of use in any manner in
connection with any of its
<PAGE>   6
objects or purposes; and to acquire, own, hold and use and dispose of, upon
such terms as may seem advisable to the corporation, any and all property,
real, personal or mixed, and any interest therein deemed necessary, useful or
of benefit to the corporation in any manner in connection with any of its
objects or purposes.

         (9)     To purchase or otherwise acquire, hold, sell, pledge, reissue,
transfer or otherwise deal in shares of the corporation's own stock, provided
that it shall not use its funds or property for the purchase of its own shares
of stock when such use would be in any manner prohibited by law, by the
articles of incorporation or by the bylaws of the corporation; and, provided
further, that shares of its own stock belonging to it shall not be voted upon
directly or indirectly.

         (10)    To invest, lend and deal with moneys of the corporation in any
lawful manner, and to acquire by purchase, by the exchange of stock or other
securities of the corporation, by subscription or otherwise and to invest in,
to hold for investment or for any other purpose, and to deal in and use, sell,
pledge, or otherwise dispose of, and in general to deal in any interest
concerning or enter into any transaction with respect to (including "long" and
"short" sales of) any stocks, bonds, notes, debentures, certificates, receipts
and other securities and obligations of any government, state, municipality,
corporation, association or other entity, including individuals and
partnerships and, while owner thereof, to exercise all of the rights, powers
and privileges of ownership, including, among other things, the right to vote
thereon for any and all purposes and to give consent with respect thereto.

         (11)    To borrow or raise money for any purpose of the corporation
and to secure the same and the interest accruing on any such loan, indebtedness
or obligation of the corporation, and for that or any other purposes to
mortgage, pledge, hypothecate or charge all or any part of the present or
hereafter acquired property, rights and franchises of the corporation, real,
personal, mixed or of any character whatever, subject only to limitations
specifically imposed by law.

         (12)    To do any or all of the things hereinabove enumerated alone
for its own account, or for the account of others, or as the agent for others,
or in association with others or by or through others, and to enter into all
lawful contracts and undertakings in respect thereof.

         (13)    To have one or more offices, to conduct its business, carry on
its operations and promote its objects within and without the State of
Missouri, in other states, the District of Columbia, the territories, colonies
and dependencies of the United States and in foreign countries, without
restriction as to place, manner or amount, but subject to the laws of such
state, district, territory, colony, dependency or country; and to do any or all
of the things herein set forth to the same extent as natural persons might or
could do and in any part of the world, either alone or in company with others.
<PAGE>   7

         (14)    In general, to carry on any other business in connection with
each and all of the foregoing or incidental thereto, and to carry on, transact
and engage in any and every lawful business or other lawful thing calculated to
be of gain, profit or benefit to the corporation as fully and freely as a
natural person might do, to the extent and in the manner, anywhere within or
without the State of Missouri, as it may from time to time determine; and to
have and exercise each and all of the powers and privileges, either direct or
incidental, which are given and provided by or are available under the laws of
the State of Missouri in respect of private corporations organized for profit
thereunder; provided, however, that the corporation shall not engage in any
activity for which a corporation may not be formed under the laws of the State
of Missouri.

         It is the intention that each of the objects, purposes and powers
specified in each of the paragraphs in this Article Eight shall be in no wise
limited or restricted by reference to or inference from the terms of any other
paragraph, but that the objects, purposes and powers specified in each of the
paragraphs of this Article Eight shall be regarded as independent objects,
purposes and powers.  The enumeration of the specific objects, purposes and
powers of this Article shall not be construed to restrict in any manner the
general objects, purposes and powers of this corporation, nor shall the
expression of one thing be deemed to exclude another, although it be of like
nature.  The enumeration of objects, purposes or powers herein shall not be
deemed to exclude or in any way limit by inference any objects, purposes or
powers which this corporation has power to exercise, whether expressly or by
force of the laws of the State of Missouri, now or hereafter in effect, or
impliedly by any reasonable construction of such laws.

                                  ARTICLE NINE

         The private property of the shareholders shall not be subject to the
payment of the corporate debt of the corporation.

                                  ARTICLE TEN

         Both the shareholders and directors shall have power, if the Bylaws so
provide, to hold their meetings and to have one or more offices within or
without the State of Missouri, and to keep books and records of the corporation
business (subject to the provisions of the applicable laws of Missouri) outside
of the State of Missouri, at such places as may be from time to time designated
by the Board of Directors.

                                 ARTICLE ELEVEN

         Any contract, transaction or act of the corporation or of the
directors, which shall be ratified by a majority of a quorum of the
shareholders having voting power at any annual meeting, or at any special
meeting called for such purpose, shall, except as otherwise specifically
provided by law or by the Articles of Incorporation,
<PAGE>   8
be as valid and as binding as though ratified by every shareholder of the
corporation; provided, however, that any failure of the shareholders to approve
or ratify such contract, transaction or act, when and if submitted, shall not
of itself be deemed in any way to render the same invalid, nor deprive the
directors of their right to proceed with such contract, transaction or act.

                                 ARTICLE TWELVE

         In case the corporation enters into contracts or transacts business
with one or more of its directors, or with any firm of which one or more of its
directors are members, or with any other corporation or association of which
one or more of its directors are members or shareholders, directors or
officers, such transaction or transactions shall not be invalidated or in any
way affected by the fact that such director or directors have or may have
interests therein which are or might be adverse to the interests of this
corporation; provided that such contract or transaction is entered into in good
faith and authorized or ratified in the usual course of business as may be
provided for in the Bylaws of this corporation.

                                ARTICLE THIRTEEN

         The corporation reserves the right to amend, alter, change, or repeal
any provision contained in these Articles of Incorporation, in the manner as
hereafter prescribed by statute, and all rights conferred upon stockholders
herein are granted subject to this reservation.

                                ARTICLE FOURTEEN

         Special meetings of the shareholders for any lawful purpose or
purposes may be called only by a majority of the Board of Directors, by the
holders of not less than 80% of all outstanding shares of stock of the
corporation entitled to vote at an annual meeting, by the Chairman of the Board
or by the President.

                                ARTICLE FIFTEEN

         The affirmative vote of not less than 80% of the outstanding shares of
the corporation entitled to vote in an election of directors shall be required
for the approval or authorization of any Business Transaction (as hereinafter
defined) with a Related Person (as hereinafter defined), whether or not such
Business Transaction was approved by a lesser vote prior to the time the
Related Person became a Related Person, unless:

         (1)     The Business Transaction shall have been approved by a
two-thirds vote of the Continuing Directors (as hereinafter defined); or

         (2)     The Business Transaction is a merger or consolidation and the
cash or fair market value of the property, securities or other consideration to
be received per share by the holders of each class of stock of the corporation
in the Business Transaction is not less
<PAGE>   9
than such Related Person's Highest Purchase Price (as hereinafter defined).

         For purposes of this Article Fifteen:

         1.      The term "Business Transaction" shall mean: (a) any merger or
consolidation of the corporation or any subsidiary of the corporation; (b) any
sale, lease, exchange, mortgage, pledge, transfer or other disposition (in one
transaction or a series of transactions) of all or a Substantial Part (as
hereinafter defined) of the assets of the corporation or any subsidiary; (c)
the issuance, sale, exchange, transfer or other disposition by the corporation
or any subsidiary of any securities of the corporation or any subsidiary; (d)
any reclassification of securities (including any reverse stock split) or
recapitalization of the corporation or any other transaction which has the
effect, directly or indirectly, of increasing the voting power of a Related
Person; (e) any liquidation, spinoff, split-up or dissolution of the
corporation; and (f) any agreement, contract or other arrangement providing for
any of the transactions described in this definition of Business Transaction.

         2.      The term "Related Person" shall mean and include any
individual, corporation, partnership or other person or entity, other than the
corporation or any wholly-owned subsidiary thereof, which, together with its
"Affiliates" and "Associates" (as defined on June 1, 1983 in Rule 12b-2 under
the Securities Exchange Act of 1934 (the "Exchange Act"), "Beneficially Owns"
(as defined on June 1, 1983, in Rule 13d-3 under the Exchange Act) in the
aggregate 15 percent or more of the outstanding shares of the corporation
entitled to vote in an election of directors at the time a resolution approving
the Business Transaction is adopted by a two-thirds vote of the corporation's
Board of Directors or on the record date for the determination of shareholders
entitled to notice of and to vote on the Business Transaction, and any
Affiliate or Associate of any such individual, corporation, partnership or
other person or entity.

         3.      The term "Continuing Director" shall mean any member of the
Board of Directors of the corporation who was either a member of the Board of
Directors prior to the time that the Related Person became a Related Person or
who subsequently became a director of the corporation and whose election, or
nomination for election by the corporation's shareholders, was approved by a
vote of a majority of the Continuing Directors.

         4.      The term "Highest Purchase Price" shall mean the highest
amount of consideration paid by such Related Person for a share of the
corporation's Common Stock within one year prior to the date such person became
a Related Person or in the transaction that resulted in such Related Person
becoming a Related Person, provided that the Highest Purchase Price shall be
appropriately adjusted for stock splits, stock dividends and like
distributions.

         5.      The term "Substantial Part" shall mean more than 20% of the
fair market value of the total assets of the entity in
<PAGE>   10
question, as of the end of its most recent fiscal year ending prior to the time
the determination is made.

                                ARTICLE SIXTEEN

         The affirmative vote of the holders of not less than 80% of the
outstanding shares of stock of this corporation entitled to vote generally in
the election of directors shall be required to amend, modify, alter or repeal
Articles Three, Six, Fourteen, Fifteen and Sixteen of these Articles of
Incorporation or any provision of the corporation's Bylaws, provided that the
affirmative vote of a majority of the votes entitled to be cast shall be
sufficient to approve any such amendment, modification, alternation or repeal
that has been adopted by a vote of 80% of the members of the Board of Directors
and that the power of the Board of Directors to amend, modify, alter or repeal
any Bylaw shall be governed by Section E of Article Six.

         IN WITNESS WHEREOF, we have hereunto set our hands this 10th day of
June, 1955


                                                 /s/    R. A. Bloch             
                                                 -------------------------------
                                                        R. A. BLOCH
                                                 
                                                 
                                                 /s/    Henry W. Bloch          
                                                 -------------------------------
                                                        HENRY W. BLOCH
                                                 
                                                 
                                                 /s/    L. E. Bloch, Jr.        
                                                 -------------------------------
                                                        L. E. BLOCH, JR.

         H & R Block, Inc., a Missouri corporation whose original Articles of
Incorporation were filed with the Secretary of State of Missouri on July 27,
1955, hereby states that the Restated Articles of Incorporation were duly
adopted by a vote of the shareholders in accordance with the General and
Business Corporation Law of Missouri, Section 351.106; that the Restated
Articles of Incorporation correctly set forth without change the corresponding
provisions of the Articles of Incorporation as theretofore amended, and that
the Restated Articles of Incorporation supersede the original Articles of
Incorporation and all amendments thereto.

         IN WITNESS WHEREOF, the undersigned has caused these Restated Articles
 of Incorporation to be executed this  2 day of September, 1976.

                                                 H & R BLOCK, INC.
                                                 
                                                 
                                                 By /s/ Henry W. Bloch
                                                   -----------------------------
                                                   Henry W. Bloch, President
                                                 
                                                 
                                                 By /s/ Richard A. Bloch 
                                                   -----------------------------
                                                   Richard A. Bloch, Secretary
<PAGE>   11

(CORPORATE SEAL)


STATE OF MISSOURI   )
                    ) SS
COUNTY OF JACKSON   )

         I, Corine Craig, a Notary Public, do certify that on this 2  day of
September, 1976, personally appeared before me, HENRY W. BLOCH, who, being by
me first duly sworn, declared that he is the President of H & R Block, Inc.,
that he signed the foregoing document as President of the corporation and that
the statements therein contained are true.


                                                 /s/ Corine Craig               
                                                 -----------------------------
                                                       Notary Public

                                                 Corine Craig
                                           My commission expires Dec. 12, 1978

<PAGE>   1

                                                                   EXHIBIT 10(A)

                      H&R BLOCK SHORT-TERM INCENTIVE PLAN

                                   ARTICLE I

                                    GENERAL

Section 1.1 Purpose.

        The purpose of the H&R Block Short-Term Incentive Plan (the "Plan") is
to attract and retain highly qualified individuals as executive officers; to
obtain from each the best possible performance in order to achieve particular
business objectives established for H&R Block, Inc. (the "Company") and its
subsidiaries; and to include in their compensation package a bonus component
intended to qualify as performance-based compensation under Section 162(m) of
the Internal Revenue Code of 1986, as amended (the "Code"), which compensation
would be deductible by the Company under the Code.

Section 1.2 Administration.

        The Plan shall be administered by the Compensation Committee of the
Company's Board of Directors (the "Committee") consisting of at least two
members, each of which shall be an "outside director" within the meaning of
Section 162(m) of the Code.  The Committee shall adopt such rules and
guidelines as it may deem appropriate in order to carry out the purpose of the
Plan.  All questions of interpretation, administration and application of the
Plan shall be determined by a majority of the members of the Committee then in
office, except that the Committee may authorize any one or more of its members,
or any officer of the Company, to execute and deliver documents on behalf of
the Committee.  The determination of the majority shall be final and binding in
all matters relating to the Plan.  The Committee shall have authority to
determine the terms and conditions of the Awards granted to eligible persons
specified in Section 1.3 below.

Section 1.3 Eligibility.

        Awards may be granted only to employees of the Company or any of its
subsidiaries who are at the level of Assistant Vice President or at a more
senior level and who are selected for participation in the Plan by the
Committee.  A qualifying employee so selected shall be a "Participant" in the
Plan.

                                   ARTICLE II

                                     AWARDS

Section 2.1 Awards.

        The Committee may grant annual performance-based awards ("Awards") to
Participants with respect to each fiscal year of the Company, or a portion
thereof (each such fiscal year or a portion thereof to constitute a
"Performance Period"), subject to the terms and conditions of the Plan.  Awards
shall be in the form of cash compensation. Within 90 days after the beginning
of a Performance Period, the Committee shall establish (a) performance goals
and objectives ("Performance Targets") for the Company and the subsidiaries and
divisions thereof for such Performance Period, and target awards ("Target
Awards") for each Participant which shall be a specified dollar amount.  The
Committee shall specify the Performance Targets applicable to each
<PAGE>   2
Participant for each Performance Period and shall further specify the portion
of the Target Award to which each Performance Target shall apply.

Section 2.2 Performance Targets.

         Performance Targets established by the Committee each year shall be
based of one or more of the following business criteria:  (a) earnings, (b)
revenues, (c) sales of products, services or accounts, (d) numbers of income
tax returns prepared, (e) margins, (f) earnings per share, and (g) total
shareholder return.  For any Performance Period, Performance Targets may be
measured on an absolute basis or relative to internal goals, or relative to
levels attained in fiscal years prior to the Performance Period.

Section 2.3 Employment Requirement.

         To be eligible to receive payment of an Award, the Participant must
have remained in the continuous employ of the Company or its subsidiaries
through the end of the applicable Performance Period.

Section 2.4 Determination of Awards.

         In the manner required by Section 162(m) of the Code, the Committee
shall, promptly after the date on which the necessary financial or other
information for a particular Performance Period becomes available, certify the
extent to which Performance Targets have been achieved.  The Committee shall
then determine a performance percentage ("Performance Percentage") to be
multiplied by the portion of the Target Award to which the Performance Target
relates in order to arrive at the actual Award payout for each such portion.
The Performance Percentage shall be determined in accordance with the following
schedule:

<TABLE>                                                               
<CAPTION>
                   % of Performance              Performance
                   Target Achieved               Percentage 
                   ----------------              -----------

                   <S>                                <C>
                   Under 90%                            0%
                         90%                           50%
                         95%                           90%
                        100%                          100%
                        105%                          120%
                        110%                          140%
                        115%                          170%
                   120% and above                     200%    
</TABLE>



         At the time that Target Awards are determined, the Committee may
specify that the Performance Percentage attributable to any one or more
portions of a Participant's Target Award may not exceed the Performance
Percentage attributable to any other portion of the Participant's Target Award.
In the event such specification is made, actual Award payouts shall be
determined accordingly.





                                       2
<PAGE>   3
Section 2.5  Limitations on Awards.

         The aggregate amount of all Awards under the Plan to any Participant
for any Performance Period shall not exceed $1,000,000.

Section 2.6  Payment of Awards.

         Payment of Awards shall be made by the Company or the applicable
employer subsidiary as soon as administratively practical following the
certification by the Committee of the extent to which the applicable
Performance Targets have been achieved and the determination of the actual
Awards in accordance with Sections 2.4 and 2.5.  All Awards under the Plan are
subject to withholding, where applicable, for federal, state and local taxes.

Section 2.7  Adjustment of Awards.

         In the event of the occurrence during the Performance Period of any
recapitalization, reorganization, merger, acquisition, divestiture,
consolidation, spin-off, split-off, combination, liquidation, dissolution, sale
of assets, other similar corporate transaction or event, any changes in
applicable tax laws or accounting principles, or any unusual, extraordinary or
nonrecurring events involving the Company which distorts the performance
criteria applicable to any Performance Target, the Committee shall adjust the
calculation of the performance criteria, and the applicable Performance Targets
as is necessary to prevent reduction or enlargement of Participants' Awards
under the Plan for such Performance Period attributable to such transaction or
event.  Such adjustments shall be conclusive and binding for all purposes.

                                  ARTICLE III

                                 MISCELLANEOUS

Section 3.1  No Rights to Awards or Continued Employment.

         No employee of the Company or any of its subsidiaries shall have any
claim or right to receive Awards under the Plan.  Neither the Plan nor any
action taken under the Plan shall be construed as giving any employee any right
to be retained by the Company or any subsidiary of the Company.

Section 3.2  No Limits on Other Awards and Plans.

         Nothing contained in this Plan shall prohibit the Company or any of
its subsidiaries from establishing other special awards or incentive
compensation plans providing for the payment of incentive compensation to
employees of the Company and its subsidiaries, including any Participants.

Section 3.3  Restriction on Transfer.

         The rights of a Participant with respect to Awards under the Plan
shall not be transferable by the Participant otherwise than by will or the laws
of descent and distribution.





                                       3
<PAGE>   4
Section 3.4 Source of Payments.

         The Company and its subsidiaries shall not have any obligation to
establish any separate fund or trust or other segregation of assets to provide
for payments under the Plan.  To the extent any person acquires any rights to
receive payments hereunder from the Company or any of its subsidiaries, such
rights shall be no greater than those of an unsecured creditor.

Section 3.5  Effective Date; Term; Amendment.

         The Plan is effective as of June 19, 1996, subject to approval by the
Company's shareholders at the Company's 1996 annual meeting of shareholders,
and shall remain in effect until such time as it shall be terminated by the
Board of Directors of the Company.  If approval of the Plan meeting the
requirements of Section 162(m) of the Code is not obtained at the 1996 annual
meeting of shareholders of the Company, then the Plan shall not be effective
and any Award made on or after June 19, 1996, shall be void ab initio.  The
Board of Directors may at any time and from time to time alter, amend, suspend
or terminate the Plan in whole or in part.

Section 3.6 Prohibited or Unenforceable Provisions.

         Any provision of the Plan that is prohibited or unenforceable shall be
ineffective to the extent of such prohibition or unenforceability without
invalidating the remaining provisions of the Plan.

Section 3.7 Section 162(m) Provisions.

         Any Awards under the Plan shall be subject to the applicable
restrictions imposed by Code Section 162(m) and the Treasury Regulations
promulgated thereunder, notwithstanding any other provisions of the Plan to the
contrary.

Section 3.8 Governing Law.

         The Plan and all rights and Awards hereunder shall be construed in
accordance with and governed by the laws of the State of Missouri.





                                       4

<PAGE>   1
                                                                   EXHIBIT 10(b)

                            EMPLOYMENT AGREEMENT


                 THIS EMPLOYMENT AGREEMENT ("Agreement") is entered into as of
October 11, 1996, by and between HRB MANAGEMENT, INC., a Missouri corporation
("HRB") and FRANK L. SALIZZONI ("Executive").

                                  ARTICLE ONE

                                   EMPLOYMENT

                 1.01 - Agreement as to Employment.  HRB hereby employs
Executive as President and Chief Executive Officer of H&R BLOCK, INC., a
Missouri corporation ("Block") and the indirect parent corporation of HRB, and
Executive hereby accepts such employment by HRB, subject to the terms of this
Agreement.  Subject to the terms of Section 1.06 of this Agreement, either
party may terminate this Agreement for any reason, or no reason, by providing
not less than 45 days' prior written notice of such termination to the other
party, and, if such notice is properly given, this Agreement and Executive's
employment hereunder shall terminate as of the close of business on the 45th
day after such notice is deemed to have been given or such later date as is
specified in such notice.  Any termination of this Agreement shall not be
effective as to those portions of this Agreement which, by their express terms
as set forth below, require performance by either party following termination
of this Agreement.

                 1.02 - Duties.   (a)  Executive is employed by HRB to serve as
the President and Chief Executive Officer of Block subject to the authority and
direction of Block's Board of Directors (the "Board") and, subject to the
foregoing, the Executive shall have such authority and responsibility and
duties as are normally associated with such position.

                 (b)   So long as he is employed under this Agreement,
Executive agrees to devote his full business time and efforts exclusively on
behalf of HRB and Block and to competently and diligently discharge his duties
hereunder.  Executive shall not be prohibited from engaging in such personal,
charitable, or other nonemployment activities as do not interfere with his
full-time employment hereunder and which do not violate the other provisions of
this Agreement.  Executive may, following approval by the Board, become a
member of the board of directors of a "for-profit" corporation or entity.
Such approval will not be unreasonably withheld by the Board but such approval
may be withheld if the Board reasonably determines that such activity conflicts
with Executive's duties hereunder, either in terms of Executive's time to be
devoted thereto or in terms of the relationship of such corporation's or
entity's business to the present or future business then conducted or proposed
to be conducted by Block, whether or not such business is directly competitive
with the business of Block.  Executive shall comply fully with all
<PAGE>   2
reasonable policies of HRB and Block as are from time to time in effect and
applicable to his position.

                 1.03 - Compensation.  (a) Base Salary.  HRB shall pay to
Executive during the period between September 17, 1996, and August 31, 1997, a
minimum gross salary at an annual rate of $500,000 ("Base Salary"), payable
semimonthly or at any other pay periods as HRB may use for its other executive
employees.  The Base Salary shall be reviewed for adjustment by the Board or
appropriate committee thereof no less often than annually during the term of
Executive's employment hereunder and, if adjusted by the Board, such adjusted
amount shall become the "Base Salary" for purposes of this Agreement.

                 (b)  Additional Salary.  HRB shall pay to Executive
additional salary ("Additional Salary") through August 31, 1997, at an annual
rate of $150,000, payable semimonthly or at any other pay periods as HRB may
use for the payment of base salary to its other executive employees, provided
that payment of such Additional Salary shall commence on the first Base Salary
pay date of Executive of the first calendar month after the last calendar
month (the "Last Month") for which CompuServe Corporation ("CompuServe") pays
to Henry F. Frigon, former interim Chairman of CompuServe, any fees ("Frigon
Fees") for consultation or other services provided to CompuServe (other than
standard director fees) and then shall be paid at an annual rate equal to
$150,000 less the aggregate Frigon Fees paid for services provided by Frigon
between October 1, 1996, and the last day of the Last Month and, provided
further, that such Additional Salary shall cease as of the last day of the
month, if any, in which Block's direct or indirect percentage ownership of
CompuServe common stock is reduced below 50% or there occurs a sale or other
disposition of all or substantially all of the assets of CompuServe to a person
or entity not affiliated with Block.  The Additional Salary shall be reviewed
for adjustment by the Board or appropriate committee thereof no less often than
annually during the term of Executive's employment hereunder and, if adjusted
by the Board, such adjusted amount shall become the "Additional Salary" for
purposes of this Agreement.

                 (c)  Short-Term Incentive Compensation.  As approved by
the Compensation Committee of the Board, Executive shall participate in the
H&R Block Short-Term Incentive Plan adopted by the Board in June 1996 and
approved by the shareholders of Block in September 1996.  Under such Plan, the
Executive shall have a target bonus for fiscal year 1997 of $325,000 and an
opportunity to earn 200% of such target bonus.  The payment of the actual award
under the Plan shall be based upon two criteria: (i) the criteria applicable to
$250,000 of the target amount shall be the degree to which Block achieves its
budgeted consolidated pre-tax earnings (exclusive of CompuServe) for fiscal
year 1997; and (ii) the criteria applicable to $75,000 of the target amount
shall be the degree to which CompuServe achieves its budgeted consolidated pre-





                                       2
<PAGE>   3
tax earnings for fiscal year 1997.  For purposes of Executive's participation
in such Plan for the fiscal year ending April 30, 1997, Executive shall be
deemed to have been employed by HRB on May 1, 1996, and his actual incentive
payout shall not be prorated.

                 (d)  Stock Options.  As approved by the Compensation
Committee of the Board, Executive is granted on October 11, 1996, a
nonqualified stock option under Block's 1993 Long-Term Executive Compensation
Plan to purchase 250,000 shares of Block's common stock at a price per share
equal to the closing price thereof on the New York Stock Exchange on the date
of grant. Such option shall expire on the seventh anniversary of the date of
grant and shall vest and become exercisable as to one-third of the shares
covered thereby on each of the first three anniversaries of the date of grant.

                 (e)  Performance Units.  As approved by the Compensation
Committee of the Board, Executive is awarded 6,500 performance units under the
H&R Block Long-Term Performance Program (the "Program") for the Performance
Period May 1, 1996 through April 30, 1999, subject to the terms of the Program.
Such award is made as of the date of this Agreement and the provisions of
Section 4 of the Program, limiting the time during which the award of the units
under the Program may take place from May 1 to September 15 of any year, are
waived for the purpose of the award to Executive.

                 (f)  Relocation Benefits.

                                  (i) HRB shall reimburse the Executive for all
         reasonable packing, shipping and transportation costs incurred by
         Executive in relocating himself, his family and personal property from
         Potomac, Maryland, to the Greater Kansas City Area.  In addition, HRB
         shall reimburse Executive for the costs of interim (up to 120 days
         after the date of this Agreement) housing in Kansas City, prior to the
         time Executive's family relocates to Kansas City and for the costs of
         air fare, parking, etc.; for weekend trips to Potomac during such
         period.

                                  (ii)  HRB shall reimburse Executive for
         the reasonable and customary charges for real estate commissions and
         legal fees, if any, in connection with the sale of Executive's
         residence in Potomac, Maryland, and the purchase of a residence in the
         Greater Kansas City Area.

                                  (iii)  Executive shall exercise his
         reasonable best efforts to cause the sale at the highest price of his
         Maryland residence.  In the event that, despite such efforts,
         Executive is unable to sell such residence within six months after the
         date of this Agreement, upon request by Executive, HRB shall either:





                                       3
<PAGE>   4
         purchase such residence, free and clear of all liens and encumbrances,
         at a price equal to the mean average of three appraisals by three
         qualified, independent appraisers (one selected and paid for by HRB;
         one selected and paid for by Executive; and one selected by such
         appraisers and paid one-half by each of HRB and Executive); or, at
         HRB's election, cause such purchase to be made by an independent
         relocation service in accordance with economically similar
         arrangements.

                 1.04 - Business Expenses.  HRB shall promptly pay directly, or
reimburse Executive for, all business expenses, to the extent such expenses are
paid or incurred by Executive during the term hereof in accordance with Block
policy approved by the Board and in effect from time to time and to the extent
such expenses are reasonable and necessary to the conduct by Executive of
Block's business.

                 1.05 - Fringe Benefits.  During the term of Executive's
employment hereunder, HRB shall make available to Executive such insurance,
sick leave, deferred compensation, stock options (also referred to in Section
1.03(d) above), retirement, vacation and other like benefits as are approved by
the Board or the Compensation Committee thereof and provided from time to time
to the other executive-level employees of HRB, Block or Block's other
subsidiaries; provided, however, such benefits shall not be substantially
dissimilar from those offered by HRB or Block during fiscal year 1997 to
Executive's predecessor at Block.  Executive shall be entitled immediately to
20 days of paid vacation each fiscal year during the term of his employment
hereunder.  Executive shall not be required to fulfill any waiting-period
requirements in order to be eligible for participation in applicable, HRB
health insurance plans.

                 1.06 - Termination Without Cause.  (a) Except as provided in
subsection (d) below, if HRB terminates Executive's employment without "cause"
(as defined below), then, upon such termination of Executive's employment HRB
shall continue to pay to Executive the Base Salary in effect upon such
termination throughout the two-year period following such termination as the
same would have been made had Executive remained employed by HRB hereunder.

                 (b)  As used in this Agreement, the term "cause" shall
refer only to any one or more of the following grounds:

                          (i) Executive's commission of an act materially and
         demonstrably detrimental to the good will of Block or any subsidiary
         of Block, which act constitutes gross negligence or willful misconduct
         by the Executive in the performance of his material duties to Block;
         or





                                       4
<PAGE>   5
                          (ii) commission by Executive of any act of dishonesty
         or breach of trust resulting or intending to result in material
         personal gain or enrichment of Executive at the expense of Block or
         any subsidiary of Block; or

                          (iii) Executive's conviction of a misdemeanor
         (involving an act of moral turpitude) or a felony; or

                          (iv) for any reason (or no reason) at any time after
         the last day of Block's fiscal year during which Executive attains
         normal retirement age under Block's benefit plans; or

                          (v) Executive's death or total and permanent
         disability.  The term "total and permanent disability" shall have the
         meaning ascribed thereto under any long-term disability plan
         maintained by HRB or Block for HRB executives.

                 (c) The termination of Executive's employment under this
Agreement for any reason (or no reason) by HRB or by Executive during the
60-day period following the date of the occurrence of a "Change of Control" of
Block shall be considered a termination of Executive's employment without cause
for purposes of this Agreement.  For the purpose of this subsection, a "Change
of Control" shall mean:

                          (i) the acquisition, other than from Block, by any
         individual, entity or group (within the meaning of Section 13(d)(3) or
         14(d)(2) of the Securities Exchange Act of 1934, as amended (the
         "Exchange Act")), of beneficial ownership (within the meaning of Rule
         13d-3 promulgated under the Exchange Act) of 35% or more of the then
         outstanding voting securities of Block entitled to vote generally in
         the election of directors, but excluding, for this purpose, any such
         acquisition by Block or any of its subsidiaries, or any employee
         benefit plan (or related trust) of Block or its subsidiaries, or any
         corporation with respect to which, following such acquisition, more
         than 50% of the then outstanding voting securities of such corporation
         entitled to vote generally in the election of directors is then
         beneficially owned, directly or indirectly, by all or substantially
         all of the individuals and entities who were the beneficial owners of
         the voting securities of Block immediately prior to such acquisition
         in substantially the same proportion as their ownership, immediately
         prior to such acquisition, of the then outstanding voting securities
         of Block entitled to vote generally in the election of directors, as
         the case may be; or





                                       5
<PAGE>   6
                          (ii)  individuals who, as of the date hereof,
         constitute the Board (as of the date hereof, the "Incumbent Board")
         cease for any reason to constitute at least a majority of the Board,
         provided that any individual or individuals becoming a director
         subsequent to the date hereof, whose election, or nomination for
         election by Block's shareholders, was approved by a vote of at least a
         majority of the Board (or nominating committee of the Board) shall be
         considered as though such individual were a member or members of the
         Incumbent Board, but excluding, for this purpose, any such individual
         whose initial assumption of office is in connection with an actual or
         threatened election contest relating to the election of the directors
         of Block (as such terms are used in  Rule 14a-11 of Regulation 14A
         promulgated under the Exchange Act); or

                          (iii) approval by the shareholders of Block of a
         reorganization, merger or consolidation of Block, in each case, with
         respect to which all or substantially all of the individuals and
         entities who were the respective beneficial owners of the voting
         securities of Block immediately prior to such reorganization, merger
         or consolidation do not, following such reorganization, merger or
         consolidation, beneficially own, directly or indirectly, more than 50%
         of the then outstanding voting securities entitled to vote generally
         in the election of directors of the corporation resulting from such
         reorganization, merger or consolidation, or a complete liquidation or
         dissolution of Block or of the sale or other disposition of all or
         substantially all of the assets of Block.

                 (d)  The sale, distribution or other disposition by Block
or a subsidiary of Block of all or substantially all of the common stock of
CompuServe held by Block or a subsidiary of Block on the date of this
Agreement, or the sale by Block or a subsidiary of Block of all or
substantially all of the assets of CompuServe shall not constitute a "sale or
other disposition of all or substantially all of the assets of Block" for
purposes of subsection 1.06(c)(iii) of this Agreement.

                 (e)  Upon termination of Executive's employment under this
Agreement, except as set forth in this Section 1.06, HRB shall have no further
obligations under this Agreement and no further payments of Base Salary,
Additional Salary or bonus shall be payable by HRB to Executive, except as set
forth in this Section 1.06 and except as required by the express terms of any
written benefit plans or written arrangements maintained by HRB and applicable
to Executive at the time of such termination of Executive's employment.





                                       6
<PAGE>   7

                                  ARTICLE TWO

                                CONFIDENTIALITY

                 2.01 - Background and Relationship of Parties.  The parties
acknowledge (for all purposes including, without limitation, Articles Two and
Three of this Agreement) that Block and its subsidiaries have been and will be
engaged in a continuous program of acquisition and development respecting their
businesses, present and future, and that, in connection with Executive's
employment by HRB, Executive will be expected to have access to all information
of value to HRB and Block and that Executive's employment creates a
relationship of confidence and trust between Executive and Block with respect
to any information applicable to the businesses of Block and its subsidiaries.
Executive will possess or have unfettered access to information that has been
created, developed or acquired by Block and its subsidiaries or otherwise
become known to Block and its subsidiaries and which has commercial value in
the businesses in which Block and its subsidiaries have been and will be
engaged and has not been publicly disclosed by Block.  All information
described above is hereinafter called "Proprietary Information".  By way of
illustration, but not limitation, Proprietary Information includes trade
secrets, developments, designs, marketing plans, product information, business
and financial information and plans, strategies, forecasts, new products and
services, financial statements, budgets, projections, prices and acquisition
plans.  Proprietary Information shall not include any portions of such
information which are now or hereafter made public by third parties in a lawful
manner or made public by parties hereto without violation of this Agreement.

                 2.02 - Proprietary Information is Property of Block.  (a)  All
Proprietary Information shall be the sole property of Block (or the applicable
subsidiary of Block) and its assigns, and Block (or the applicable subsidiary
of Block) shall be the sole owner of all patents, copyrights, trademarks, names
and other rights in connection therewith and without regard to whether Block
(or any subsidiary of Block) is at any particular time developing or marketing
the same.  Executive assigns to Block any rights Executive may have or may
acquire in such Proprietary Information.  At all times, Executive will keep in
strictest confidence and trust all Proprietary Information and Executive will
not use or disclose any Proprietary Information without the written consent of
Block, except as may be necessary in the ordinary course of performing duties
as an employee of HRB or an officer of Block or as may be required by law or
the order of any court or governmental authority.

                 (b)  In the event of the termination of Executive's
employment by HRB for any reason (including no reason), Executive





                                       7
<PAGE>   8
shall promptly deliver to HRB all copies of all documents, notes, drawings,
specifications, documentation, data and other materials of any nature belonging
to Block or any subsidiary of Block and obtained during the course of
Executive's employment with HRB.  In addition, upon such termination, Executive
will not remove from the premises of Block or any subsidiary of Block any of
the foregoing or any reproduction of any of the foregoing or any Proprietary
Information that is embodied in a tangible medium of expression.


                                 ARTICLE THREE

                    NON-HIRING; NO CONFLICTS; NONCOMPETITION

                 3.01 - General.  The parties hereto acknowledge that, during
the course of Executive's employment by HRB, the Executive shall have access to
information valuable to HRB and Block concerning the key employees of Block and
its subsidiaries ("Block Employees") and, in addition to Executive's access to
such information, Executive may, during (and in the course of) Executive's
employment by HRB, develop relationships with such Block Employees whereby
information valuable to Block and its subsidiaries concerning the Block
Employees was acquired by Executive.  Such information includes, without
limitation:  the identity, skills and performance levels of the Block
Employees, as well as compensation and benefits paid by Block to such Block
Employees.

                 3.02 - Non-Hiring.  During the period of Executive's
employment hereunder and during the time Executive is receiving payments
hereunder and for a period of one year after the later of:  termination by HRB
or Executive for any reason (or no reason) of such employment; or cessation of
such payments, the Executive will not knowingly recruit, solicit or hire any
Block Employee or otherwise induce any such Block Employee to leave the
employment of Block (or the applicable employer-subsidiary of Block) to become
an employee of or otherwise be associated with any other party or with
Executive or any company or business with which Executive is or may become
associated.

                 3.03 - No Conflicts.  Executive represents that the
performance by Executive of all the terms of this Agreement will not breach any
agreement as to which Executive is or was a party and which requires Executive
to keep any information in confidence or in trust.  Executive has not brought
with him to HRB or Block nor will Executive use in the performance of
employment responsibilities at HRB any proprietary materials or documents of a
former employer that are not generally available to the public, unless
Executive has obtained express written authorization from such former employer
for their possession and use.  Executive has not and will not breach any
obligation of confidentiality that





                                       8
<PAGE>   9
Executive may have to former employers and Executive shall fulfill all such
obligations during his employment with HRB.

                 3.04 - Non-Competition.

                 (a) During any period of Executive's employment with HRB,
Executive shall not engage in, or own or control any interest in (except as a
passive investor in publicly-held companies, holding less than one percent of
its outstanding securities), or act as an officer, director or employee of, or
consultant, advisor or lender to, any firm, corporation, institution or
business which engages in any line of business which is competitive with any
line of business of Block or any of its subsidiaries (or which Block or any
subsidiary is engaged in evaluating or developing).

                 (b) During the time Executive is receiving payments
hereunder and for a period of one year after the later of: termination of
Executive's employment hereunder by HRB or Executive (for any reason including
no reason); or cessation of such payments; Executive will not (except as
permitted by subsection (c) below) own or control any interest in (except as a
passive investor in publicly-held companies, holding less than one percent of
its outstanding equity securities) or act as an officer, director or employee
of, or consultant, advisor or lender to, any firm, corporation, institution or
business which engages in any line of business which is competitive with any
line of business of Block or any of its subsidiaries (or which Block or any
such subsidiary is or was engaged in evaluating or developing) at the time
Executive's employment terminates or during the 180-day period prior thereto.

                 (c) For purposes of subsection 3.04(b) above, as to Block, the
term "line of business" shall not include any line of business which is
immaterial in quantity and character to the business and prospective businesses
of Block or any subsidiary of Block; and, as to any corporation, firm,
institution or business with which Executive proposes to become associated, as
set forth in said subsection 3.04(b), any line of business which is immaterial
in size within the industry it operates and to such corporation, firm,
institution or business.

                 3.05 - Reasonableness of Restrictions.  Executive acknowledges
that the restrictions contained in this Agreement are reasonable but should any
provisions of any Article of this Agreement be determined to be invalid,
illegal or otherwise unenforceable or unreasonable in scope by any court of
competent jurisdiction, the validity, legality and enforceability of the other
provisions of this Agreement shall not be affected thereby and the provision
found invalid, illegal or otherwise unenforceable or unreasonable shall be
considered by HRB and Executive to be amended as to scope of protection, time
or geographic area (or any one of them, as the case may be) in whatever manner
is considered reasonable by that court and, as so amended, shall be enforced.





                                       9
<PAGE>   10

                                  ARTICLE FOUR

                                 MISCELLANEOUS


                 4.01 - Third-Party Beneficiary.  The parties hereto agree that
Block is a third-party beneficiary as to the obligations imposed upon Executive
under this Agreement and as to the rights and privileges to which HRB is
entitled pursuant to this Agreement, and that Block is entitled to all of the
rights and privileges associated with such third-party-beneficiary status.

                 4.02 - Entire Agreement.  This Agreement constitutes the
entire agreement and understanding between HRB and Executive concerning the
subject matter hereof.  No modification, amendment, termination or waiver of
this Agreement shall be binding unless in writing and signed by Executive and a
duly authorized officer of HRB.  Failure of HRB, Block or Executive to insist
upon strict compliance with any of the terms, covenants or conditions hereof
shall not be deemed a waiver of such terms, covenants and conditions.

                 4.03 - Specific Performance by Executive.  Executive
acknowledges that money damages alone will not adequately compensate HRB or
Block for breach of any of Executive's covenants and agreements herein and,
therefore, in the event of the breach or threatened breach of any such covenant
or agreement by Executive, in addition to all other remedies available to HRB
and Block at law, in equity or otherwise, HRB and Block shall each be entitled
to injunctive relief compelling specific performance of (or other compliance
with) the terms hereof.

                 4.04 - Successors and Assigns.  This Agreement shall be
binding upon Executive and the heirs, executors, assigns and administrators of
Executive or his estate and property and shall inure to the benefit of HRB,
Block and their successors and assigns.  Executive may not assign or transfer
to others the right to receive payments hereunder nor the obligation to perform
duties hereunder.

                 4.05 - Withholding Taxes.  From any payments due hereunder to
Executive from HRB, there shall be withheld amounts reasonably believed by HRB
to be sufficient to satisfy liabilities for federal, state and local taxes and
other charges and customary withholdings.  Executive remains primarily liable
to such authorities for such taxes and charges to the extent not actually paid
by HRB.

                 4.06 - Indemnification.  To the fullest extent permitted by
law and Block's Bylaws, HRB hereby indemnifies during and after the period of
Executive's employment hereunder the Executive from





                                       10
<PAGE>   11
and against all loss, costs, damages and expenses including, without
limitation, legal expenses of counsel selected by HRB to represent the
interests of Executive (which expenses HRB will, to the extent so permitted,
advance to executive as the same are incurred) arising out of or in connection
with the fact that Executive is or was a director, officer, employee or agent
of HRB or Block or serving in such capacity for another corporation at the
request of HRB or Block.

                 4.07 - Notices.  Notices hereunder shall be deemed delivered
five days following deposit thereof in the United States mails (postage
prepaid) addressed to Executive at: 9735 Beman Woods Way, Potomac, Maryland
20854 and to HRB at:  4400 Main Street, Kansas City, Missouri 64111; Attn:
Henry W. Bloch; or to such other address and/or person designated by either
party in writing to the other party.

                 4.08 - Counterparts.  This Agreement may be signed in
counterparts and delivered by facsimile transmission confirmed promptly
thereafter by actual delivery of executed counterparts.

                 Executed as a sealed instrument under, and to be governed by,
construed and enforced in accordance with, the laws of the State of Missouri.


                                     EXECUTIVE:




Dated:  12/10/96                     /s/ Frank L. Salizzoni
        -----------------------      -----------------------
                                     Frank L. Salizzoni

Accepted and Agreed:


HRB MANAGEMENT, INC.,
a Missouri corporation




By:/s/ Henry W. Bloch          
   ----------------------------
   Henry W. Bloch, Chairman



Dated:  12/10/96               
        -----------------------


                                       11

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED BALANCE SHEETS AND THE CONSOLIDATED STATEMENTS OF OPERATIONS AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          APR-30-1997
<PERIOD-END>                               OCT-31-1996
<CASH>                                         211,514
<SECURITIES>                                    89,523
<RECEIVABLES>                                  428,432
<ALLOWANCES>                                    11,462
<INVENTORY>                                          0
<CURRENT-ASSETS>                               792,127
<PP&E>                                         432,328<F1>
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                               1,455,788
<CURRENT-LIABILITIES>                          375,790
<BONDS>                                              0
                                0
                                          4
<COMMON>                                         1,089
<OTHER-SE>                                     869,226
<TOTAL-LIABILITY-AND-EQUITY>                 1,455,788
<SALES>                                              0
<TOTAL-REVENUES>                               480,708
<CGS>                                                0
<TOTAL-COSTS>                                  723,002
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                              (230,556)
<INCOME-TAX>                                  (86,786)
<INCOME-CONTINUING>                          (126,354)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 (126,354)
<EPS-PRIMARY>                                   (1.22)
<EPS-DILUTED>                                        0
<FN>
<F1>PP&E BALANCE IS NET OF ACCUMULATED DEPRECIATION AND AMORTIZATION.
</FN>
        

</TABLE>


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