H&R BLOCK INC
10-Q, 1997-03-17
PERSONAL SERVICES
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<PAGE>   1

                       SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549

                            -----------------------

                                   FORM 10-Q

(Mark One)
[X]    QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
       SECURITIES EXCHANGE ACT OF 1934
       FOR THE QUARTERLY PERIOD ENDED JANUARY 31, 1997

[ ]    TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
       SECURITIES EXCHANGE ACT OF 1934
       FOR THE TRANSITION PERIOD FROM                TO                   
                                      --------------    --------------

                         COMMISSION FILE NUMBER 1-6089

                                H&R BLOCK, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

                  MISSOURI                                44-0607856
      (STATE OR OTHER JURISDICTION OF                  (I.R.S. EMPLOYER
       INCORPORATION OR ORGANIZATION)                 IDENTIFICATION NO.)

                                4400 MAIN STREET
                          KANSAS CITY, MISSOURI  64111
          (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES, INCLUDING ZIP CODE)

                                 (816) 753-6900
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)



Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.

Yes   X     No 
    -----      ----

The number of shares outstanding of the registrant's Common Stock, without par
value, at March 7, 1997 was 104,042,145 shares.





<PAGE>   2





                               TABLE OF CONTENTS



<TABLE>
<CAPTION>
                                                                                                         Page
                                                                                                         ----
<S>            <C>                                                                                        <C>
PART I         Financial Information

               Consolidated Balance Sheets
                  January 31, 1997 (Unaudited) and
                  April 30, 1996 (Audited)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      1


               Consolidated Statements of Operations
                  Three Months Ended January 31, 1997 and 1996 (Unaudited)  . . . . . . . . . . . . .      2
                  Nine Months Ended January 31, 1997 and 1996 (Unaudited)   . . . . . . . . . . . . .      3


               Consolidated Statements of Cash Flows
                  Nine Months Ended January 31, 1997 and 1996 (Unaudited)   . . . . . . . . . . . . .      4


               Notes to Consolidated Financial Statements (Unaudited) . . . . . . . . . . . . . . . .      5


               Management's Discussion and Analysis of Financial
                  Condition and Results of Operations   . . . . . . . . . . . . . . . . . . . . . . .      8


PART II        Other Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     18


SIGNATURES     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . .     19
</TABLE>





<PAGE>   3

                                H&R BLOCK, INC.
                          CONSOLIDATED BALANCE SHEETS
                   AMOUNTS IN THOUSANDS, EXCEPT SHARE AMOUNTS

<TABLE>
<CAPTION>
                                                                                   JANUARY 31,     APRIL 30,
                                                                                      1997           1996
                                                                                      ----           ----
                             ASSETS                                                (UNAUDITED)     (AUDITED)
<S>                                                                              <C>            <C>
CURRENT ASSETS
   Cash (including certificates of deposit of $444 and $22,093)                  $     199,539  $    339,055
   Marketable securities                                                                70,382       389,557
   Receivables, less allowance for doubtful accounts of $15,058
      and $7,848                                                                       680,087       333,734
   Prepaids and other current assets                                                    97,733        59,912
                                                                                 -------------  ------------
      TOTAL CURRENT ASSETS                                                           1,047,741     1,122,258

INVESTMENTS AND OTHER ASSETS
   Investments in marketable securities                                                 31,759        17,081
   Excess of cost over fair value of net tangible assets acquired,
      net of amortization                                                               89,960        61,141
   Deferred subscriber acquisition costs, net of amortization                           46,127        96,636
   Other                                                                                70,209        59,201
                                                                                 -------------  ------------
                                                                                       238,055       234,059
PROPERTY AND EQUIPMENT, at cost less accumulated
   depreciation and amortization                                                       433,016       399,574
                                                                                 -------------  ------------
                                                                                 $   1,718,812  $  1,755,891
                                                                                 =============  ============

              LIABILITIES AND STOCKHOLDERS' EQUITY

CURRENT LIABILITIES
   Notes payable                                                                 $     461,020  $     72,651
   Accounts payable, accrued expenses and deposits                                     175,107       201,320
   Accrued salaries, wages and payroll taxes                                            51,976       109,870
   Accrued taxes on earnings                                                              -           94,406
                                                                                 -------------  ------------
      TOTAL CURRENT LIABILITIES                                                        688,103       478,247

DEFERRED INCOME TAXES                                                                   31,924        46,700

OTHER NONCURRENT LIABILITIES                                                            42,302        38,222

MINORITY INTEREST                                                                      132,884       153,129

STOCKHOLDERS' EQUITY
   Common stock, no par, stated value $.01 per share                                     1,089         1,089
   Convertible preferred stock, no par, stated value $.01 per share                          4             4
   Additional paid-in capital                                                          502,436       504,694
   Retained earnings                                                                   509,191       747,212
                                                                                 -------------  ------------
                                                                                     1,012,720     1,252,999
   Less cost of 4,924,855 and 5,556,097 shares of common stock
      in treasury                                                                      189,121       213,406
                                                                                 -------------  ------------
                                                                                       823,599     1,039,593
                                                                                 -------------  ------------
                                                                                 $   1,718,812  $  1,755,891
                                                                                 =============  ============
</TABLE>

               See Notes to Consolidated Financial Statements

                                     -1-



<PAGE>   4

                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF OPERATIONS
           UNAUDITED, AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS

<TABLE>
<CAPTION>
                                                                              THREE MONTHS ENDED
                                                                              ------------------
                                                                                   JANUARY 31,
                                                                                   -----------
                                                                             1997               1996
                                                                             ----               ----
<S>                                                                    <C>                 <C>
REVENUES
    Service revenues                                                   $     346,233       $     296,060
    Franchise royalties                                                       10,279               9,068
    Other income                                                               6,552               6,717
                                                                       -------------       ------------- 
                                                                             363,064             311,845
                                                                       -------------       ------------- 
OPERATING EXPENSES
    Employee compensation and benefits                                       120,245             105,124
    Occupancy and equipment                                                  145,408              98,738
    Marketing and advertising                                                 36,485              21,151
    Supplies, freight and postage                                             21,458              29,812
    Other                                                                     86,561              66,129
                                                                       -------------       ------------- 
                                                                             410,157             320,954
                                                                       -------------       ------------- 

Operating loss                                                               (47,093)             (9,109)

OTHER INCOME
    Investment income, net                                                     3,008                 227
                                                                       -------------       ------------- 

Loss before income taxes and minority interest                               (44,085)             (8,882)

Income tax benefit                                                           (15,930)             (3,411)
                                                                       -------------       ------------- 

Net loss before minority interest                                            (28,155)             (5,471)

Minority interest in consolidated subsidiary                                  (2,829)               -
                                                                       -------------       ------------- 

Net loss                                                               $     (25,326)      $      (5,471)
                                                                       =============       ============= 


Weighted average number of common shares outstanding                         104,041             103,361
                                                                       =============       ============= 

Net loss per share                                                     $        (.24)      $        (.05)
                                                                       =============       ============= 

Dividends per share                                                    $         .20       $         .32
                                                                       =============       ============= 
</TABLE>


               See Notes to Consolidated Financial Statements

                                     -2-



<PAGE>   5

                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF OPERATIONS
           UNAUDITED, AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS

<TABLE>
<CAPTION>
                                                                                NINE MONTHS ENDED
                                                                                -----------------
                                                                                   JANUARY 31,
                                                                                   -----------
                                                                             1997               1996
                                                                             ----               ----
<S>                                                                    <C>                 <C>
REVENUES
    Service revenues                                                   $     817,763       $     711,871
    Franchise royalties                                                       16,486              14,045
    Other income                                                               9,523               8,337
                                                                       -------------       -------------
                                                                             843,772             734,253
                                                                       -------------       -------------
OPERATING EXPENSES
    Employee compensation and benefits                                       260,973             221,551
    Occupancy and equipment                                                  403,691             269,976
    Marketing and advertising                                                156,704              41,300
    Supplies, freight and postage                                             43,017              62,954
    Other                                                                    268,774             172,187
                                                                       -------------       -------------
                                                                           1,133,159             767,968
                                                                       -------------       -------------

Operating loss                                                              (289,387)            (33,715)

OTHER INCOME
    Investment income, net                                                    14,746               7,401
    Other, net                                                                  -                 12,445
                                                                       -------------       -------------
                                                                              14,746              19,846
                                                                       -------------       -------------

Loss before income taxes and minority interest                              (274,641)            (13,869)

Income tax benefit                                                          (102,716)             (5,326)
                                                                       -------------       -------------

Net loss before minority interest                                           (171,925)             (8,543)

Minority interest in consolidated subsidiary                                 (20,245)               -
                                                                       -------------       -------------

Net loss                                                               $    (151,680)      $      (8,543)
                                                                       =============       =============


Weighted average number of common shares outstanding                         103,960             104,069
                                                                       =============       =============

Net loss per share                                                     $       (1.46)      $        (.08)
                                                                       =============       =============

Dividends per share                                                    $         .84       $       .9525
                                                                       =============       =============
</TABLE>


               See Notes to Consolidated Financial Statements.

                                     -3-

<PAGE>   6

                                H&R BLOCK, INC.
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                        UNAUDITED, AMOUNTS IN THOUSANDS

<TABLE>
<CAPTION>
                                                                                     NINE MONTHS ENDED
                                                                                     -----------------
                                                                                        JANUARY 31,
                                                                                        -----------
                                                                                   1997             1996
                                                                                   ----             ----
<S>                                                                          <C>               <C>
CASH FLOWS FROM OPERATING ACTIVITIES
   Net loss                                                                  $    (151,680)    $      (8,543)
   Adjustments to reconcile net loss to net cash
          used in operating activities:
      Depreciation and amortization                                                110,628            74,528
      Amortization of deferred subscriber acquisition costs                        104,276             9,267
      Gain on sale of subsidiary                                                     -               (12,445)
      Deferred subscriber acquisition costs                                        (53,767)          (74,876)
      Provision for deferred taxes on earnings                                     (11,152)           34,258
      Other noncurrent liabilities                                                   4,080             4,318
      Minority interest                                                            (20,245)             -
      Changes in:
          Receivables                                                             (346,353)          (90,460)
          Prepaid expenses                                                         (41,445)          (30,384)
          Accounts payable, accrued expenses and deposits                          (27,257)           14,597
          Accrued salaries, wages and payroll taxes                                (57,894)          (27,229)
          Accrued taxes on earnings                                                (94,622)          (97,867)
                                                                             -------------     -------------
   NET CASH USED IN OPERATING ACTIVITIES                                          (585,431)         (204,836)
                                                                             -------------     -------------

CASH FLOWS FROM INVESTING ACTIVITIES
   Purchases of marketable securities                                             (171,763)         (356,855)
   Maturities of marketable securities                                             476,711           676,895
   Purchases of property and equipment                                            (129,884)         (180,829)
   Excess of cost over fair value of net tangible assets acquired,
      net of cash acquired                                                         (19,524)          (11,264)
   Proceeds from sale of subsidiary                                                  -                35,000
   Other, net                                                                      (13,635)          (22,158)
                                                                             -------------     -------------
   NET CASH PROVIDED BY INVESTING ACTIVITIES                                       141,905           140,789
                                                                             -------------     -------------

CASH FLOWS FROM FINANCING ACTIVITIES
   Repayments of notes payable                                                  (3,147,413)       (1,452,392)
   Proceeds from issuance of notes payable                                       3,535,782         1,647,510
   Dividends paid                                                                  (87,180)          (99,813)
   Payments to acquire treasury shares                                               -               (71,897)
   Proceeds from stock options exercised                                             2,821            11,072
                                                                             -------------     -------------
   NET CASH PROVIDED BY FINANCING ACTIVITIES                                       304,010            34,480
                                                                             -------------     -------------

NET DECREASE IN CASH                                                              (139,516)          (29,567)
CASH AT BEGINNING OF PERIOD                                                        339,055            90,248
                                                                             -------------     -------------
CASH AT END OF PERIOD                                                        $     199,539     $      60,681
                                                                             =============     =============

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
   Income taxes paid                                                         $      18,695     $      58,281
   Interest paid                                                                     6,989             2,898
</TABLE>


               See Notes to Consolidated Financial Statements.

                                     -4-


<PAGE>   7

                                H&R BLOCK, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
               Unaudited, dollars in thousands, except share data


1.  The Consolidated Balance Sheet as of January 31, 1997, the Consolidated
    Statements of Operations for the three and nine months ended January 31,
    1997 and 1996, and the Consolidated Statements of Cash Flows for the nine
    months ended January 31, 1997 and 1996 have been prepared by the Company,
    without audit.  In the opinion of management, all adjustments (which
    include only normal recurring adjustments) necessary to present fairly the
    financial position, results of operations and cash flows at January 31,
    1997 and for all periods presented have been made.

    Prior year amounts have been reclassified to conform to current year
    presentation.

    Certain information and footnote disclosures normally included in financial
    statements prepared in accordance with generally accepted accounting
    principles have been condensed or omitted.  These consolidated financial
    statements should be read in conjunction with the financial statements and
    notes thereto included in the Company's Annual Report on Form 10-K/A,
    Amendment Number 1, for the fiscal year ended April 30, 1996.

    Operating revenues are seasonal in nature with peak revenues occurring in
    the months of January through April.  Thus, the nine month results are not
    indicative of results to be expected for the year.

2.  Other expenses for the nine months ended January 31, 1997 include charges
    totaling $25,563 recorded by the Computer Services segment.  The second
    quarter includes a charge of $7,850 due to the withdrawal of the WOW!
    online service from the marketplace as of January 31, 1997.  The first
    quarter includes a charge of $17,713 due to the potential sale or other
    disposition of certain assets and business operations of a corporate
    computer software group; the consolidation of certain U.S.-based staff
    functions and office facilities; the renegotiation of certain third-party
    customer service agreements; and the write-off of certain obsolete software
    costs for billing and customer service systems.

3.  In October 1996, the Computer Services segment changed its rate of
    amortization of deferred subscriber acquisition costs to more closely
    correlate with recent trends in subscriber retention rates and member net
    revenues.  The new rate of amortization is 50% in the first three months,
    30% in the next nine months, and 20% in the subsequent year, compared to
    the previous policy of 60% in the first 12 months and 40% in the subsequent
    year.  In conjunction with this change in amortization rates, the Computer
    Services segment accelerated amortization of previously deferred CompuServe
    Interactive Service subscriber acquisition costs of $34,500 in the second
    quarter.  Additionally, all previously deferred subscriber acquisition
    costs for WOW! and SPRYNET, totaling $8,321 and $2,560, respectively, were
    written off in the second quarter due to the costs to service these high
    usage, flat-priced services.  All future subscriber acquisition costs for
    SPRYNET will be


                                     -5-


<PAGE>   8

    expensed as incurred.  The total $45,381 adjustment of deferred subscriber
    acquisition costs is included in marketing expenses for the nine months
    ended January 31, 1997.

4.  On July 16, 1996, the Company's Board of Directors approved a plan to spin
    off the Company's remaining ownership interest of approximately 80.1% in
    CompuServe Corporation (CompuServe) on or about November 1, 1996.  The
    spin-off was subject to, among other things, shareholder approval at the
    Company's annual meeting on September 11, 1996 and a favorable ruling
    from the Internal Revenue Service as to the tax-free nature of the
    distribution.

    On August 28, 1996, the Company's Board of Directors decided not to present
    the proposed spin-off to shareholders at the September 1996 annual meeting.
    This decision was based, in part, on CompuServe's reported first quarter
    and projected second quarter losses, market uncertainties related to the
    online industry and the planned September introduction of new interfaces
    for CompuServe Interactive Service and WOW!

5.  During the nine months ended January 31, 1997, the net unrealized holding
    gain on available-for-sale securities increased $235 to $1,404.

6.  The Company files its Federal and state income tax returns on a calendar
    year basis.  The Consolidated Statements of Operations reflect the
    effective tax rates expected to be applicable for the respective full
    fiscal years.

7.  Net loss per common share is based on the weighted average number of shares
    outstanding during each period.  The weighted average shares outstanding
    for the nine months ended January 31, 1997 declined to 103,960,000 from
    104,069,000 last year, due to repurchase of outstanding shares, principally
    in the second quarter of the prior fiscal year, partially offset by the
    issuance of treasury shares for stock option exercises and a franchise
    acquisition this fiscal year.

8.  During the nine months ended January 31, 1997 and 1996, the Company issued
    69,511 and 318,108 shares, respectively, pursuant to provisions for
    exercise of stock options under its stock option plans.  During the nine
    months ended January 31, 1996, the Company reacquired 1,833,200 shares of
    its common stock at an aggregate cost of $71,897.

9.  In June 1996, a purported shareholder class action complaint was filed
    against CompuServe and the Company in the Court of Common Pleas, Franklin
    County, Ohio, entitled Greenfield v. CompuServe Corporation et al.  A
    second purported shareholder class action suit was filed in July 1996
    against CompuServe and the Company in the United States District Court for
    the Southern District of Ohio, entitled Romine v. CompuServe Corporation,
    et al.  A third purported shareholder class action suit was filed in August
    1996 against CompuServe, the Company and the lead underwriters in
    CompuServe's initial public offering of its common stock in April 1996 (the
    IPO) in United States District Court for the District of Minnesota,
    entitled Acker v. CompuServe Corporation, et al, but the plaintiffs later
    voluntarily dismissed this suit and joined the plaintiffs in the Romine
    suit.  The complaints in the Greenfield and Romine cases also name certain
    officers and directors of CompuServe at the time of the IPO


                                     -6-


<PAGE>   9

    as additional defendants.  Each suit alleges similar violations of the
    Securities Act of 1933 based on assertions of omissions and misstatements
    of fact in connection with CompuServe's public filings related to the IPO.
    The Greenfield suit also alleges similar violations of the Ohio Securities
    Code and common law of negligent misrepresentation.  Relief sought is
    unspecified but includes pleas for rescission and damages.  In August 1996,
    an action for discovery was filed solely against CompuServe on behalf of a
    shareholder in the Court of Common Pleas, Franklin County, Ohio, in a
    matter entitled Schnipper v. CompuServe Corporation, seeking factual
    support for a possible additional claim relating to disclosures in
    connection with the IPO.  The defendants are vigorously defending these
    suits.



                                     -7-

<PAGE>   10

                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS


FINANCIAL CONDITION

These comments should be read in conjunction with the Consolidated Balance
Sheets and Consolidated Statements of Cash Flows found on pages 1 and 4,
respectively.

Working capital decreased from $644.0 million at April 30, 1996 to $359.6
million at  January 31, 1997.  The working capital ratio at January 31, 1997 is
1.52 to 1, compared to 2.3 to 1 at April 30, 1996.  The decrease in working 
capital and working capital ratio must be viewed in the context of the 
Company's business which is seasonal, with peak activity in the fourth quarter,
due to the nature of the Company's Tax Services segment.  Tax return
preparation occurs almost entirely in the fourth quarter and has the effect of
increasing certain assets and liabilities during this time.

The Company has no long-term debt.  However, the Company maintains seasonal
lines of credit to support short-term borrowing facilities in the United States
and Canada.  During the months of January through April, the Company's Canadian
Tax Services regularly incurs short-term borrowings to purchase refunds due its
clients.

Block Financial Corporation (BFC), a wholly-owned subsidiary of the Company,
incurs short-term borrowings throughout the year to fund receivables associated
with its credit card, home equity loan and other financial service programs.
During January through April this year, BFC will use short-term borrowings to
purchase a participating interest of 40 percent in certain Refund Anticipation
Loans (RALs) through a ten-year agreement with Beneficial National Bank.  RALs
are loans that are expected to be retired by income tax refunds.  In December
1996, BFC obtained a $1.25 billion back-up credit facility to support their
various financial activities over the next twelve months; however, this
facility will reduce to a $400 million year-round credit facility on April 30,
1997.

CompuServe Corporation (CompuServe), a majority-owned subsidiary of the
Company, maintains a $25 million line of credit to fulfill short-term cash
requirements.  This facility expires in June 1997, subject to renewal.

The Company's capital expenditures and dividend payments during the first nine
months were funded through internally-generated funds, the proceeds from
CompuServe's initial public offering of its common stock in April 1996 and, to
a lesser extent, short-term borrowing.  The Company obtained a $50 million
credit facility to support seasonal working capital needs from December 1996
through February 1997.

At January 31, 1997, short-term borrowings used to fund credit card loans, home
equity loans, other programs and operations totaled $461.0 million, compared to
$72.7 million at April 30, 1996.



                                     -8-

<PAGE>   11


On July 16, 1996, the Company's Board of Directors approved a plan to spin off
the Company's remaining ownership interest of approximately 80.1% in CompuServe
on or about November 1, 1996.  The spin-off was subject to, among other things,
shareholder approval at the Company's annual meeting on September 11, 1996 and
a favorable ruling from the Internal Revenue Service as to the tax-free nature
of the distribution.

In the first quarter, CompuServe incurred a nonrecurring pretax charge of $17.7
million relating to the potential sale or other disposition of certain assets
and business operations of a corporate computer software group; the
consolidation of U.S.-based staff functions and office facilities; the
renegotiation of certain third-party customer service agreements; and the
write-off of certain obsolete software costs for billing and customer service
systems.

On August 28, 1996, the Company's Board of Directors announced its decision not
to present the proposed spin-off to shareholders at the September 1996 annual
meeting.  This decision was based, in part, on CompuServe's reported first
quarter and projected second quarter losses, market uncertainties related to
the online industry and the planned September introduction of new interfaces
for CompuServe Interactive Service and WOW!

On November 21, 1996, CompuServe announced a shift in its marketing emphasis to
build on its leadership in the small-business professional and technical market
sectors, and focus on profitable segments in the consumer markets.  As a part
of this shift, CompuServe withdrew its family-oriented WOW! online service
effective January 31, 1997, which resulted in an additional nonrecurring pretax
charge of $7.9 million in the second quarter of fiscal 1997.

The Company announced in December 1993 its intention to repurchase from time to
time up to 10 million of its shares on the open market.  In July 1996, the
Company announced its intention to repurchase up to 10 million additional
shares in the open market over a two-year period following the spin-off of
CompuServe.  Such authorization is in addition to the 1993 authorization.



                                     -9-

<PAGE>   12

RESULTS OF OPERATIONS

The analysis that follows should be read in conjunction with the table below
and the Consolidated Statements of Operations found on pages 2 and 3.

Prior year amounts have been reclassified to conform to current year
presentation.

                THREE MONTHS ENDED JANUARY 31, 1997 COMPARED TO
                      THREE MONTHS ENDED JANUARY 31, 1996
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                     Revenues                         Earnings (loss)
                                                ---------------------              --------------------- 
                                                1997             1996              1997             1996
                                                ----             ----              ----             ----
<S>                                        <C>              <C>               <C>               <C>
Computer services                          $     210,975    $     203,032     $     (21,667)    $      22,121
Tax services                                     123,863           97,581           (27,192)          (29,393)
Financial services                                32,590           12,750             7,795             2,112
Unallocated corporate                                183              483            (3,678)           (3,949)
Corporate investment income                          -                -                 657               227
Intersegment sales                                (4,547)          (2,001)              -                -
                                           -------------    -------------     -------------     -------------
                                           $     363,064    $     311,845           (44,085)           (8,882)
                                           =============    =============                                   
Income tax benefit                                                                  (15,930)           (3,411)
                                                                              -------------     -------------
Net loss before minority interest                                                   (28,155)           (5,471)
Minority interest                                                                    (2,829)             -
                                                                              -------------     -------------
Net loss                                                                      $     (25,326)    $      (5,471)
                                                                              =============     ============= 
</TABLE>

Consolidated revenues for the three months ended January 31, 1997 increased
16.4% to $363.064 million from $311.845 million reported last year.  The
increase is primarily due to greater revenues reported by the Tax Services and
Financial Services segments.

The consolidated pretax loss before minority interest for the third quarter of
fiscal 1997 increased to $44.085 million from $8.882 million in the third
quarter of last year.  The increase in the third quarter loss is attributable
to the Computer Services segment, which incurred a pretax loss of $21.667
million compared to pretax earnings of $22.121 million in the third quarter of
last year.

The net loss was $25.326 million, or $.24 per share, compared to $5.471
million, or $.05 per share, for the same period last year.

An analysis of operations by segment follows.



                                     -10-

<PAGE>   13

COMPUTER SERVICES

Revenues increased 3.9% to $210.975 million from $203.032 million in the
comparable period last year, due to increases in Network Services revenues.
Network Services revenues of $65.239 million were 27.4% better than last year
due to an increase in the number of network customers and increased usage by
existing customers.  The number of network customers increased 24% over last
year to 1,151.  Commercial customer hours increased to 14.160 million hours
this quarter from 10.873 million in last year's comparable quarter.

Interactive Services revenues of $138.506 million declined 2.1% compared to
last year as a result of a relatively flat membership base coupled with a
decline in usage.  The number of CompuServe Interactive Service (CSi)
subscribers at January 31, 1997, exclusive of the Japanese licensee, decreased
3.2% to 2.892 million from 2.989 million last year.  Average monthly CSi total
revenue per subscriber decreased 9.8% to $15.22 for the quarter ended January
31, 1997, compared to $16.88 for last year's third quarter.  This decrease is
primarily due to decreased usage by the membership base.  Average monthly CSi
total revenue per subscriber includes revenues from fees, usage, product sales,
online advertising, mall, magazine and CD-ROM subscriptions.

Operating expenses increased 26.5% to $234.987 million from $185.785 million
last year.  Over half of the increase is attributable to a $30.419 million
increase in costs directly associated with service revenues this quarter
compared to last year. The increase is primarily a result of increased network
hours, higher outsourced customer service costs and the write-off of obsolete
equipment.  Online subscriber hours, including CSi and SPRYNET, increased 11.6%
to 37.808 million hours for the third quarter of fiscal 1997 from 33.874
million hours in the comparable period last year.  Depreciation and
amortization increased 52.7% to $29.363 million as a result of increased
capital expenditures to double network capacity to support the rapid growth
during the past year.

The pretax loss was $21.667 million, compared to pretax earnings of $22.121
million in the third quarter of fiscal 1997.

TAX SERVICES

Revenues increased 26.9% to $123.863 million from $97.581 million last year,
due to an increase in the number of tax returns prepared and an increase in the
average charge which is a continuation of a pricing strategy adopted last
fiscal year.  During the first month of the U.S. tax season, returns prepared
by company-owned offices increased 21.7% to 1.2 million compared with the
previous January.  The number of electronically filed returns prepared by
company-owned offices increased 29.2% to 946 thousand in January.  However, the
number of returns filed electronically in company-owned offices for taxpayers
who prepare their own returns remained consistent with the prior year.  The
significant increase in revenues and number of returns prepared and
electronically filed is partially due to favorable weather conditions this
year.  Last year, severe weather in January led to the late distribution of
W-2s throughout much of the eastern part of the country, shifting some amount
of tax preparation into early February.

The pretax loss decreased 7.5% to $27.192 million from $29.393 million in the
third quarter of last year, benefiting from the investments that began last May
of adding approximately 250 new



                                     -11-

<PAGE>   14

offices, significantly improving technology, enhancing the Premium business and
favorable weather conditions this year.

FINANCIAL SERVICES

Revenues increased 155.6% to $32.590 million from $12.750 million in the same
period last year.  This increase is mainly attributed to participation in the
RAL program and mortgage loan operations, including a gain recognized on the
securitization of home equity loans.  In the third quarter of fiscal 1997, the
Financial Services segment began participating in the RALs offered through
Beneficial National Bank by purchasing a 40% interest in such RALs, generating
revenues of $10.719 million.  The Financial Services segment also completed its
first securitization of home equity loans, recording a $3 million gain on a
$102 million asset backed security issue that closed on January 30, 1997.
Additionally, revenues from credit cards and software sales increased 28.1% and
40.6%, respectively, compared to last year.

The pretax earnings increased to $7.795 million from $2.112 million in the
third quarter of fiscal 1996, primarily due to participation in the RAL program
and the $3 million gain on the securitization.

INVESTMENT INCOME

Net corporate investment income increased 189.4% to $657 thousand from $227
thousand last year.  The increase resulted from more funds available for
investment, partially offset by lower short-term interest rates in fiscal 1997.

CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss for the third quarter decreased
6.9% to $3.678 million from $3.949 million in the comparable period last year.
The decrease resulted from lower professional fees partially offset by
increased charitable contributions.



                                     -12-

<PAGE>   15

       THREE MONTHS ENDED JANUARY 31, 1997 (THIRD QUARTER) COMPARED TO
            THREE MONTHS ENDED  OCTOBER 31, 1996 (SECOND QUARTER)
                            (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                      Revenues                        Earnings (loss)
                                              ------------------------            ------------------------ 
                                              3rd Qtr          2nd Qtr            3rd Qtr          2nd Qtr
                                              -------          -------            -------          -------
<S>                                        <C>              <C>               <C>               <C>
Computer services                          $     210,975    $     214,343     $     (21,667)     $   (92,115)
Tax services                                     123,863           30,805           (27,192)         (41,576)
Financial services                                32,590            9,984             7,795           (2,090)
Unallocated corporate                                183              318            (3,678)          (3,081)
Corporate investment income                          -                -                 657            2,263
Intersegment sales                                (4,547)          (2,000)              -                -
                                           -------------    -------------     -------------      -----------
                                           $     363,064    $     253,450           (44,085)        (136,599)
                                           =============    =============                                   
Income tax benefit                                                                  (15,930)         (50,940)
                                                                              -------------      -----------
Net loss before minority interest                                                   (28,155)         (85,659)
Minority interest                                                                    (2,829)         (11,531)
                                                                              -------------      -----------
Net loss                                                                      $     (25,326)     $   (74,128)
                                                                              =============      =========== 
</TABLE>

Consolidated revenues increased 43.2% to $363.064 million from $253.450 million
in the second quarter of fiscal 1997.  The increase is primarily due to higher
revenues generated by the Tax Services segment related to the beginning of the
U.S. and Canadian tax filing seasons and higher revenues from the Financial
Services segment.

The consolidated pretax loss before minority interest decreased 67.7% to
$44.085 million from $136.599 million for the three months ended October 31,
1996.  The decrease is largely due to the Computer Services segment, which
incurred a pretax loss of $21.667 million compared to $92.115 million in the
second quarter.

The net loss was $25.326 million, or $.24 per share, compared to $74.128
million, or $.71 per share, for the second quarter of fiscal 1997.

An analysis of operations by segment follows.



                                     -13-

<PAGE>   16

COMPUTER SERVICES

Revenues decreased 1.6% to $210.975 million from $214.343 million reported in
the second quarter of fiscal 1997.  The decrease is due to less revenues
generated by the Interactive Services division offset by increases in the
Network Services division and other revenues.  Interactive Services  revenues
for the three months ended January 31, 1997 decreased 3.9% to $138.506 million,
as compared to the second quarter.  Network Services revenues grew 2.6% to
$65.239 million due to an increase in number of customers.  New commercial
customers increased 8.5% to 1,151, adding a record 90 corporate customers in
the third quarter.

The pretax loss decreased 76.5% to $21.667 million from $92.115 million
reported in the second quarter of fiscal 1997.  The decrease is largely due to
the $7.850 million nonrecurring pretax charge related to the withdrawal of the
WOW! online service, the accelerated amortization of previously deferred
CompuServe Interactive Service subscriber acquisition costs of $34.500 million
and the write-off of previously deferred WOW! and SPRYNET deferred subscriber
acquisition costs of $8.321 million and $2.560 million, respectively, in the
second quarter.  Additionally, cost savings were obtained in the third quarter
related to costs directly associated with service revenues and marketing
expenses.

TAX SERVICES

Revenues increased to $123.863 million from $30.805 million in the second
quarter of fiscal 1997.  The pretax loss decreased 34.6% to $27.192 million
from $41.576 million reported for the three months ended October 31, 1996.  The
improved results are due to the onset of the tax filing season in the United
States and Canada.

FINANCIAL SERVICES

Revenues increased 226.4% to $32.590 million from $9.984 million for the three
months ended October 31, 1996.  The increase in revenues is associated with
participation in the RAL program, mortgage loan operations and growth in
software sales.  In the third quarter of fiscal 1997, the Financial Services
segment began participating in the RALs offered through Beneficial National
Bank by purchasing a 40% interest in such RALs, generating revenues of $10.719
million.  Mortgage operations revenues increased 261.1% to $4.832 million from
$1.338 million for the three months ended October 31, 1996, including a gain of
$3 million on the first securitization of home equity loans.  The increase in
software sales is from sales of TaxCut(R) software.  Tax preparation software
sales are highly seasonal, and normally peak in the third and fourth quarters
of the fiscal year concurrent with the tax filing season.

The pretax earnings of $7.795 million increased from the pretax loss of $2.090
million for the second quarter of fiscal 1997, due to greater revenues related
to the beginning of the tax season and the $3 million gain on the
securitization.

INVESTMENT INCOME

Net corporate investment income decreased 71.0% to $657 thousand from $2.263
million earned for the three months ended October 31, 1996, due to lower funds
available for investment because of the additional resources required to fund
operations during the Tax Services segment's off-season.



                                     -14-

<PAGE>   17


CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss increased 19.4% to $3.678 million
from $3.081 million in the second quarter of fiscal 1997, resulting from
increased employee costs and charitable contributions, partially offset by
decreased shareholder-related expenses.

             NINE MONTHS ENDED JANUARY 31, 1997 (FYTD) COMPARED TO
                   NINE MONTHS ENDED JANUARY 31, 1996 (FYTD)
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                                     Revenues                         Earnings (loss)
                                                 ---------------------             ---------------------
                                                 1997             1996             1997             1996
                                                 ----             ----             ----             ----
<S>                                        <C>              <C>               <C>               <C>
Computer services                          $     633,960    $     577,955     $   (161,852)     $     88,323
Tax services                                     166,950          135,139         (113,997)         (104,963)
Financial services                                50,798           25,857            4,683             4,092
Unallocated corporate                                610            1,313          (10,338)           (8,722)
Corporate investment income                          -                -              6,863             7,401
Intersegment sales                                (8,546)          (6,011)             -                -
                                           -------------    -------------     ------------      ------------  
                                           $     843,772    $     734,253         (274,641)          (13,869)
                                           =============    =============                                   
Income tax benefit                                                                (102,716)           (5,326)
                                                                              ------------      ------------
Net loss before minority interest                                                 (171,925)           (8,543)
Minority interest                                                                  (20,245)             -
                                                                              ------------      ------------
Net loss                                                                      $   (151,680)     $     (8,543)
                                                                              ============      ============ 
</TABLE>


Consolidated revenues for the nine months ended January 31, 1997 increased
14.9% to $843.772 million from $734.253 million reported last year.  The
increase is principally due to greater revenues reported by all operating
segments.

The consolidated pretax loss before minority interest increased to $274.641
million from $13.869 million in the comparable period last year.  The increased
loss is largely due to the Computer Services segment which incurred a pretax
loss of $161.852 million compared to pretax earnings of $88.323 million in the
prior year.

The net loss was $151.680 million, or $1.46 per share, compared to $8.543
million, or $.08 per share, for the comparable period last year.

An analysis of operations by segment follows.




                                     -15-
<PAGE>   18


COMPUTER SERVICES

Revenues increased 9.7% to $633.960 million from $577.955 million last year due
to increases in both Interactive Services and Network Services revenues.
Network Services revenues of $188.124 million were 30.7% better than last year,
due to increasing usage and new customers.  The number of network customers
increased 24.0% over last year to 1,151.  Commercial customer hours increased
to 41.617 million from 30.620 million at January 31, 1996.  Interactive
Services revenues of $424.013 million were 3.8% better than last year.  The
growth is due to an increase in customers, offset by a pricing structure change
introduced in September 1995.  The number of CSi and SPRYNET subscribers at
January 31, 1997, exclusive of the Japanese licensee, increased 2.4% to 3.162
million from 3.088 million last year.

Operating expenses increased 63.6% to $803.668 million from $491.368 million
last year.  Costs directly associated with service revenues increased $143.035
million, or 51.3%, as a result of increased network hours and higher outsourced
customer service costs.  Online subscriber hours, including CSi and SPRYNET,
increased 42.6% to 113.049 million hours for the nine months ended January 31,
1997, from 79.267 million hours last year.  Marketing expenses for the nine
months increased $106.298 million over last year primarily due to accelerated
amortization of previously deferred CSi subscriber acquisition costs of $34.500
million, the write-off of previously deferred WOW! and SPRYNET subscriber
acquisition costs of $8.321 million and $2.560 million, respectively, and the
scheduled amortization of deferred subscriber acquisition costs.  The first
nine months of the year also include nonrecurring charges totaling $25.563
million before taxes.  A nonrecurring pretax charge of $17.713 million was
recorded in the first quarter related to the potential sale or other
disposition of certain assets and business operations of a corporate computer
software group; the consolidation of certain U.S.-based staff functions and
office facilities; the renegotiation of certain third-party customer service
agreements; and the write-off of certain obsolete software costs for billing
and customer service systems.  The second quarter of fiscal 1997 includes a
nonrecurring pretax charge of $7.850 million related to the withdrawal of the
WOW! online service from the marketplace as of January 31, 1997.

The pretax loss was $161.852 million, compared to pretax earnings of $88.323
million last year.

TAX SERVICES

Revenues increased 23.5% to $166.950 million from $135.139 million last year,
due to an increase in the number of tax returns prepared and an increase in the
average charge which is a continuation of a pricing strategy adopted last
fiscal year.  The significant increase in revenues and number of returns
prepared and electronically filed is partially due to favorable weather
conditions this year.  Last year, severe weather in January led to the late
distribution of W-2s throughout much of the eastern part of the country,
shifting some amount of tax preparation to early February.

The pretax loss increased 8.6% to $113.997 million from $104.963 million last
year, due to first-time expenses in operating acquired franchises and
competitors, investment in field management and existing offices, and normal
inflationary and volume-related increases in expenses.  The



                                     -16-

<PAGE>   19

expense increases were partially offset by improved revenues due in part to
favorable weather conditions this year.

FINANCIAL SERVICES

Revenues increased 96.5% to $50.798 million from $25.857 million last year due
to participation in the RAL program and mortgage loan operations, including a
gain recognized on the securitization of home equity loans.  In the third
quarter of fiscal 1997, the Financial Services segment began participating in
the RALs offered through Beneficial National Bank by purchasing a 40% interest
in such RALs, generating revenues of $10.719 million.  The Financial Services
segment also completed its first securitization of home equity loans, recording
a $3 million gain on a $102 million asset backed security issue that closed on
January 30, 1997.  Additionally, revenues from credit cards increased 24.1% to
$22.624 million compared to last year.

Pretax earnings increased 14.4% to $4.683 from $4.092 million for the
comparable prior year period.  Last year's results included a gain on the sale
of MECA Software, Inc. of $12.445 million, partially offset by a write-down of
impaired assets associated with the tax preparation software business of $8.389
million, resulting in pretax earnings of $36 thousand exclusive of these items.
Pretax results increased by $4.647 million, exclusive of these items, due to
participation in the RAL program and the $3 million gain on the securitization.

INVESTMENT INCOME

Net corporate investment income decreased 7.3% to $6.863 million from $7.401
million last year.  The decrease resulted from lower short-term interest rates
in fiscal 1997.

CORPORATE AND ADMINISTRATIVE EXPENSES

The corporate and administrative pretax loss increased 18.5% to $10.338 million
from $8.722 million last year, due to increased charitable contributions and
expenses of $795 thousand associated with the planned spin-off of the Company's
remaining investment in CompuServe (see discussion under the Financial
Condition section of the Management's Discussion and Analysis).  Increases in
expenses were partially offset by lower professional fees.




                                     -17-
<PAGE>   20

                          PART II - OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

The lawsuits discussed herein were reported in the Forms 10-Q for the first and
second quarters of fiscal year 1997.  In June 1996, a purported shareholder
class action complaint was filed against CompuServe Corporation (CompuServe)
and the registrant in the Court of Common Pleas, Franklin County, Ohio, in a
case entitled Greenfield v. CompuServe Corporation, et al.  A second purported
shareholder class action suit was filed in July 1996 against CompuServe and the
registrant in the United States District Court for the Southern District of
Ohio in a case entitled Romine v. CompuServe Corporation, et al.  A third
purported shareholder class action suit was filed in August 1996 against
CompuServe, the registrant and the lead underwriters in CompuServe's initial
public offering of its common stock in April 1996 (the IPO) in the United
States District Court for the District of Minnesota in a case entitled Acker v.
CompuServe Corporation, et al., but the plaintiffs in such case later
voluntarily dismissed the suit and joined the plaintiffs in the Romine suit.
The complaints in the Greenfield and Romine cases also name certain officers
and directors of CompuServe at the time of the IPO as additional defendants.
Each suit alleges similar violations of the Securities Act of 1933 based on
assertions of omissions and misstatements of fact in connection with
CompuServe's public filings related to the IPO.  The Greenfield suit also
alleges similar violations of the Ohio Securities Code and common law of
negligent misrepresentation.  Relief sought is unspecified but includes pleas
for rescission and damages.  In August 1996, an action for discovery was filed
solely against CompuServe on behalf of a shareholder in the Court of Common
Pleas, Franklin County, Ohio, in a matter entitled Schnipper v. CompuServe
Corporation, seeking factual support for a possible additional claim relating
to IPO disclosures.  The defendants are vigorously defending these suits.


ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K.

(a)      Exhibits

         (10)(a)       Amendment No. 7 to the H&R Block Deferred Compensation 
                       Plan for Executives.

         (10)(b)       Amendment No. 3 to the H&R Block Supplemental Deferred
                       Compensation Plan for Executives.

         (10)(c)       Amendment No. 2 to the H&R Block Deferred Compensation 
                       Plan for Directors.

         (27)          Financial Data Schedule.

(b)      Reports on Form 8-K

         The registrant did not file any reports on Form 8-K during the third
quarter of fiscal year 1997.


                                     -18-


<PAGE>   21

                                   SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.



                                              H&R BLOCK, INC.  
                                        ------------------------------
                                               (Registrant)



DATE     3/13/97                    BY     /s/ George T. Robson
      ----------------                  ------------------------------
                                                George T. Robson
                                             Senior Vice President,
                                             Chief Financial Officer
                                                  and Treasurer



DATE     3/13/97                    BY    /s/ Patrick D. Petrie 
      ----------------                  ------------------------------
                                              Patrick D. Petrie
                                             Vice President and 
                                            Corporate Controller

                                     -19-



<PAGE>   1
                                                                 EXHIBIT (10)(a)
                               AMENDMENT NO. 7
                                   TO THE
                    H&R BLOCK DEFERRED COMPENSATION PLAN
                               FOR EXECUTIVES


         H&R BLOCK, INC. (the "Company") adopted the H&R Block Deferred
Compensation Plan for Executives (the "Plan") effective as of August 1, 1987.
The Company amended said Plan by Amendment No. 1 effective December 15, 1990;
by Amendment No. 2 effective January 1, 1990; by Amendment No. 3 effective
September 1, 1991; by Amendment No. 4 effective January 1, 1994; by Amendment
No. 5 effective May 1, 1994; and by Amendment No. 6 effective August 1, 1995.
The Company continues to retain the right to amend the Plan, pursuant to action
by the Company's Board of Directors.  The Company hereby exercises that right.
This Amendment No. 7 is effective as of December 11, 1996.

                                   AMENDMENT

         1.      Section 2.1.22 of the Plan, as previously amended, is further
amended (a) by deleting the following phrase "and MECA Software, Inc.,"; (b) by
replacing the period at the end of this Section with a semi-colon; and (c) by
adding after the semi-colon the following:

                 "provided, however, that as of the close of business on
                 December 31, 1996, CompuServe Incorporated and all of its
                 subsidiaries shall be deemed to be Participating Affiliates
                 only to the extent of existing Accounts established with
                 respect to eligible Executives."

         2.      Section 3.2 of the Plan, as previously amended, is further
amended by replacing the period at the end of the second sentence with a comma,
and by adding after the comma the following:

                 "and subject to the provisions of Sections 3.6 and 3.7."

         3.      Section 3.3 of the Plan, as previously amended, is further
amended (a) by deleting the word "or" in between subsections (b) and (c)
thereof; (b) by replacing the period at the end of the first sentence with a
comma; and (c) by adding after the comma the following:

                 "or (d) the transfer of all benefits to which the Participant
                 is entitled under the Plan to a deferred compensation plan
                 established by or for the benefit of CompuServe Corporation,
                 CompuServe Incorporated and/or any direct or indirect
                 subsidiary of CompuServe Corporation (hereinafter collectively
                 referred to as 'CompuServe')."





<PAGE>   2

         4.      The following Section 3.6 is added to the Plan:

                          "Section 3.6  Participants Employed by CompuServe.
                 As of the close of business on December 31, 1996, those
                 Participants employed by CompuServe ('CompuServe
                 Participants') shall no longer (a) make Permissible Deferral
                 elections for the Plan Years commencing on or after January 1,
                 1997, or (b) make deferrals from Base Salary or Bonuses
                 pursuant to any outstanding Permissible Deferral elections.
                 During their continuous employment by CompuServe after
                 December 31, 1996, and prior to any transfer of benefits
                 pursuant to Section 3.7, (i) gains and losses shall be posted
                 to the Accounts of CompuServe Participants in accordance with
                 the provisions of Section 4.2, and (ii) vesting for Company
                 Contributions shall continue as set forth in Article 5."

         5.      The following Section 3.7 is added to the Plan:

                          "Section 3.7  Election by CompuServe Participants
                 Upon a Spin-Off or Other Disposition Not Involving a Change in
                 Control.  In the event that the Company transfers, sells,
                 distributes, exchanges or otherwise disposes of the CompuServe
                 Corporation common stock directly or indirectly held by the
                 Company by means of a pro-rata distribution by the Company to
                 its shareholders (the 'Spin-Off') or by any other means, as a
                 result of which the Company thereafter directly or indirectly
                 owns less than fifty percent (50%) of the issued and
                 outstanding common stock of CompuServe Corporation, but a
                 Change in Control of a Participating Subsidiary under Section
                 1.01-2 of the Trust has not occurred, then each Participant
                 employed by CompuServe on the effective date of such Spin-Off
                 or other disposition shall within thirty (30) days after such
                 effective date elect to either:

                          (a)  maintain his or her Account(s) and continue to
                 participate in the Plan as set forth in Section 3.6; or

                          (b)  have the Company transfer all of the benefits to
                 which the Participant is entitled under the Plan to a deferred
                 compensation plan established by or for the benefit of
                 CompuServe (the 'CompuServe Plan'), and upon such transfer,
                 release the Company from all liability under the Plan.

                 If the Participant makes no election within said 30-day
                 period, the Participant will be deemed to have elected to
                 maintain his or her Account(s) and to continue to participate
                 in the Plan as set forth in Section 3.6.  If a Participant
                 elects to have the Company transfer benefits to the CompuServe
                 Plan, said transfer to the CompuServe Plan shall be



                                      2

<PAGE>   3

                 completed within 120 days after the effective date of the
                 Spin-Off or other distribution.  Upon such transfer, the
                 Participant shall no longer participate in the Plan, and the
                 Company shall have no further liability to the Participant
                 under the Plan.  If a Participant elects to have the Company
                 transfer benefits and then terminates employment with
                 CompuServe prior to said transfer, or if the Participant
                 terminates his or her employment with CompuServe during said
                 30-day period prior to making an election, the benefits to
                 which the Participant is entitled shall be paid pursuant to
                 the provisions of Article 6 of the Plan."

         6.      Section 11.5 of the Plan shall be amended by adding the
following sentence to the end of such Section:

                 "This Section 11.5 shall not be deemed to prohibit a transfer
                 of benefits pursuant to Section 3.7."

         7.      Except as modified in this Amendment No. 7, the Plan, as
previously amended, shall remain in full force and effect, including the
Company's right to amend or terminate the Plan as set forth in Article 9 of the
Plan.

                                 H&R BLOCK, INC.
                                 
                                 
                                 By: /s/ Frank L. Salizzoni
                                     --------------------------------------
                                 Its: President and Chief Executive Officer
                                      -------------------------------------


                                      3


<PAGE>   1

                                                                 EXHIBIT (10)(b)
                               AMENDMENT NO. 3
                                   TO THE
                           H&R BLOCK SUPPLEMENTAL
                  DEFERRED COMPENSATION PLAN FOR EXECUTIVES


         H&R BLOCK, INC. (the "Company") adopted the H&R Block Supplemental
Deferred Compensation Plan for Executives (the "Plan") effective as of May 1,
1994.  The Company amended said Plan by Amendment No. 1 effective September 7,
1994; and by Amendment No. 2 effective August 1, 1995.  The Company continues
to retain the right to amend the Plan, pursuant to action by the Company's
Board of Directors.  The Company hereby exercises that right.  This Amendment
No. 3 is effective as of December 11, 1996.

                                   AMENDMENT

         1.      Section 2.1.24 of the Plan is amended (a) by deleting the
following phrase "MECA Software, Inc.,"; (b) by replacing the period at the end
of this Section with a semi-colon; and (c) by adding after the semi-colon the
following:

                 "provided, however, that as of the close of business on
                 December 31, 1996, CompuServe Incorporated and all of its
                 subsidiaries shall be deemed to be Participating Affiliates
                 only to the extent of existing Accounts established with
                 respect to eligible Executives."

         2.      Section 3.2 of the Plan, as previously amended, is further
amended by replacing the period at the end of the second sentence with a comma,
and by adding after the comma the following:

                 "and subject to the provisions of Sections 3.6 and 3.7."

         3.      Section 3.3 of the Plan is amended (a) by deleting the word
"or" in between subsections (a) and (b) thereof; (b) by replacing the period at
the end of the first sentence with a comma; and (c) by adding after the comma
the following:

                 "or (c) the transfer of all benefits to which the Participant
                 is entitled under the Plan to a deferred compensation plan
                 established by or for the benefit of CompuServe Corporation,
                 CompuServe Incorporated and/or any direct or indirect
                 subsidiary of CompuServe Corporation (hereinafter collectively
                 referred to as 'CompuServe')."

         4.      The following Section 3.6 is added to the Plan:

                          "Section 3.6  Participants Employed by CompuServe.
                 As of the close of business on December 31, 1996, those
                 Participants employed by





<PAGE>   2

                 CompuServe ('CompuServe Participants') shall no longer (a)
                 make Permissible Deferral elections for the Plan Years
                 commencing on or after January 1, 1997, or (b) make
                 deferrals from Base Salary or Bonuses pursuant to any
                 outstanding Permissible Deferral elections. During their
                 continuous employment by CompuServe after December 31, 1996,
                 and prior to any transfer of benefits pursuant to Section 3.7,
                 (i) the Accounts of CompuServe Participants shall continued to
                 be valued in accordance with the provisions of Section 4.2,
                 and (ii) vesting for Company Contributions shall continue as
                 set forth in Section 5.2."

         5.      The following Section 3.7 is added to the Plan:

                          "Section 3.7  Election by CompuServe Participants
                 Upon a Spin-Off or Other Disposition Not Involving a
                 Change in Control.  In the event that the Company transfers,
                 sells, distributes, exchanges or otherwise disposes of
                 the CompuServe Corporation common stock directly or indirectly
                 held by the Company by means of a pro-rata distribution by the
                 Company to its shareholders (the 'Spin-Off') or by any other
                 means, as a result of which the Company thereafter directly or
                 indirectly owns less than fifty percent (50%) of the issued
                 and outstanding common stock of CompuServe Corporation, but a
                 Change in Control of a Participating Subsidiary under Section
                 1.01-2 of the Trust has not occurred, then each Participant
                 employed by CompuServe on the effective date of such Spin-Off
                 or other disposition shall within thirty (30) days after such
                 effective date elect to either:

                          (a)  maintain his or her Account(s) and continue to
                 participate in the Plan as set forth in Section 3.6; or

                          (b)  have the Company transfer all of the benefits to
                 which the Participant is entitled under the Plan to a
                 deferred compensation plan established by or for the benefit
                 of CompuServe (the 'CompuServe Plan'), and upon such transfer,
                 release the Company from all liability under the Plan.

                 If the Participant makes no election within said 30-day
                 period, the Participant will be deemed to have elected to 
                 maintain his or her Account(s) and to continue to participate
                 in the Plan as set forth in Section 3.6.  If a Participant
                 elects to have the Company transfer benefits to the CompuServe
                 Plan, said transfer to the CompuServe Plan shall be completed
                 within 120 days after the effective date of the Spin-Off or
                 other distribution.  Upon such transfer, the Participant shall
                 no longer participate in the Plan, and the Company shall have
                 no further liability to the Participant under the Plan.  If a
                 Participant elects to have the Company




                                      2





<PAGE>   3

                 transfer benefits and then terminates employment with
                 CompuServe prior to said transfer, or if the Participant
                 terminates his or her employment with CompuServe during said
                 30-day period prior to making an election, the benefits to
                 which the Participant is entitled shall be paid pursuant to
                 the provisions of Article 6 of the Plan."

         6.      Section 6.6.2 of the Plan, as previously amended, is further
amended by replacing the second paragraph of said Section with the following
new paragraph:

                          "The pre-retirement death benefit shall be paid
                 semimonthly for a ten-year period.  The Beneficiary may
                 petition the Committee for an alternative method of payment.
                 Earnings on the Account shall continue to be credited during  
                 the payment period at an interest rate equal to the rate of
                 one-year United States Treasury notes, said rate to be
                 determined once each Plan Year and to be the rate in effect as
                 of September 30 of the Plan Year immediately prior to the Plan
                 Year to which it applies, as published by Salomon Brothers,
                 Inc., or any successor thereto, or as determined by the Chief
                 Financial Officer of the Company.  Commencement of the
                 benefits under this Section 6.6.2 shall begin no later than
                 six (6) months following the death of the Participant
                 notwithstanding any election which the Participant may have
                 made to defer benefits pursuant to Section 6.5."

         7.      Section 10.5 of the Plan shall be amended by adding the 
following sentence to the end of such Section:

                 "This Section 10.5 shall not be deemed to prohibit a
                 transfer of benefits pursuant to Section 3.7."

         8.      Except as modified in this Amendment No. 3, the Plan, as
previously amended, shall remain in full force and effect, including the
Company's right to amend or terminate the Plan as set forth in Article 9 of the
Plan.

                                   H&R BLOCK, INC.
                                   
                                   
                                   By: /s/ Frank L. Salizzoni
                                       --------------------------------------
                                   Its: President and Chief Executive Officer
                                        -------------------------------------



                                      3

<PAGE>   1
                                                                 EXHIBIT (10)(c)
                               AMENDMENT NO. 2
                                    TO THE
                                  H&R BLOCK
                   DEFERRED COMPENSATION PLAN FOR DIRECTORS


         H&R BLOCK, INC. (the "Company"), adopted the H&R Block Deferred
Compensation Plan for Directors (the "Plan") effective as of September 1, 1987.
The Company amended said Plan by Amendment No. 1 effective May 1, 1995.  The
Company continues to retain the right to amend the Plan pursuant to action by
the Company's Board of Directors.  The Company hereby exercises that right.
This Amendment No. 2 is effective as of December 11, 1996.

                                   AMENDMENT

         1.      Section 2.1.15 of the Plan, as previously amended, is further
amended by deleting the following phrases: "CompuServe Incorporated," and "and
MECA Software, Inc.,".

         2.      Section 2.1.20 of the Plan is amended by replacing the word
"monthly" with "semimonthly".

         3.      Section 4.2.1 of the Plan, as previously amended, is further
amended by replacing the phrase "April 30" in the second sentence of said
Section with "September 30".

         4.      Section 6.1 of the Plan is amended by replacing the phrase
"Participant as a Director" in subsection (a) thereof with "Participant's
membership on all Boards of Directors of all Participating Affiliates".

         5.      Section 6.2 of the Plan is replaced with the following new
Section 6.2:

                          "Section 6.2.  Form of Benefits for Distributions
                 Made for Reasons Other Than Death.

                 6.2.1.  For distributions made for reasons other than the
                 death of the Participant, payments from the Account shall be
                 made in accordance with the Standard Form of Benefit.
                 However, the Participant in the Plan Year prior to payment of
                 benefits may petition the Committee for, and the Committee may
                 approve at such time, one of the following forms of benefit:

                          (a)     semimonthly payments over a five (5) year
                 period; or

                          (b)     a single distribution.

                 6.2.2.  Except for a single distribution, benefit payments
                 shall be in the





<PAGE>   2

                 form of semimonthly cash installments paid during the
                 applicable payment period (the 'Overall Payment Period').  The
                 amount of each installment payment shall be level during the
                 portion of the Overall Payment Period ending on December 31 of
                 the Plan Year in which benefit payments commence (the 'Initial
                 Payment Period'), during each complete calendar year of the
                 Overall Payment Period thereafter (a 'Calendar Year Payment
                 Period'), and during any remaining period of the Overall
                 Payment Period following the last Calendar Year Payment Period
                 (the 'Remainder Payment Period'), but will vary from one such
                 portion of the Overall Payment Period to the next.

                 6.2.3.  If the Participant elected the fixed rate investment
                 option or the Common Stock crediting rate option, the amount
                 of each level benefit payment for the Initial Payment Period,
                 if any, each Calendar Year Payment Period, and the Remainder
                 Payment Period, if any, shall be calculated using the balance
                 in the Account as of the beginning of the applicable payment
                 period and amortizing such balance over the remaining Overall
                 Payment Period using the applicable interest rate, such that
                 the Account balance at the end of the Overall Payment Period
                 is zero.  The applicable interest rate to be used for
                 amortization and reamortization purposes shall be (i) the
                 crediting rate determined in accordance with Section 4.2 if
                 the Participant elected the fixed rate investment option, and
                 (ii) an assumed interest rate of zero percent (0%) per annum
                 if the Participant elected the Common Stock crediting rate
                 option.  If the Participant elected the Common Stock crediting
                 rate option, the balance in the Account as of the beginning of
                 each Calendar Year Payment Period and the Remainder Payment
                 Period, if any, shall be the value of such Account as of the
                 first business day of such Calendar Year Payment Period or the
                 Remainder Payment Period, as the case may be.

                 6.2.4.  If the Participant elected the variable rate
                 investment option, (a) the amount of each level payment for
                 the Initial Payment Period, if any, shall be calculated using
                 the balance in the Account as of the beginning of the Initial
                 Payment Period and amortizing such balance over the remaining
                 Overall Payment Period using an assumed interest rate of five
                 percent (5%) per annum; (b) the amount of each level payment
                 for each Calendar Year Payment Period shall be calculated
                 taking the balance in the Account as of November 30 of the
                 calendar year immediately prior to such Calendar Year Payment
                 Period, subtracting the benefit payments made during the
                 portion of such calendar year following November 30, and
                 amortizing the difference over the remaining Overall Payment
                 Period using an assumed interest rate of five percent (5%) per
                 annum; and (c) the amount of each level payment for the
                 Remainder Payment Period, if any, shall be calculated by
                 taking the balance in the Account as of November 30 of the





                                      2
<PAGE>   3

                 calendar year immediately prior to the Remainder Payment
                 Period, subtracting the benefit payments made during the
                 portion of such calendar year following November 30, and
                 amortizing the difference over the Remainder Payment Period
                 using an assumed interest rate of zero percent (0%) per annum.
                 If the actual crediting rate for the Remainder Payment Period
                 is more than zero percent, the additional gain resulting from
                 the difference shall be paid to the Participant in a single
                 payment within six months after the last day of the Remainder
                 Payment Period.

                 6.2.5.  The Account shall continue to be credited during the
                 Overall Payment Period with gains and losses as provided in
                 Section 4.2.

                 6.2.6.  Notwithstanding anything in this Plan to the contrary,
                 the Committee may, in its sole discretion, (i) increase or
                 reduce any assumed interest rate set forth in this Section 6.2
                 and any such assumed interest rate, as so adjusted, shall be
                 effective for calculating level semimonthly installments for
                 Participants whose benefit payments commence after the date of
                 such adjustment, and (ii) change the date set forth in Section
                 6.2.4 on which the balance in the Participant's Account is to
                 be determined for purposes of calculating the amount of each
                 level payment for each Calendar Year Payment Period and each
                 Remainder Payment Period, and any such revised date shall be
                 effective for calculating level semimonthly installments for
                 the Calendar Year Payment Period or the Remainder Payment
                 Period beginning on or after the effective date of such
                 revision."

         6.      Section 6.4.1 of the Plan is amended by replacing the third
sentence thereof with the following new sentence:

                 "The Account shall be credited from the date of the
                 Participant's death at an interest rate equal to the rate of
                 one-year United States Treasury notes, said rate to be
                 determined once each Plan Year and to be the rate in effect as
                 of September 30 of the Plan Year to which it applies, as
                 published by Salomon Brothers, Inc., or any successor thereto,
                 or as determined by the Chief Financial Officer of the
                 Company."

         7.      Section 6.4.2 of the Plan is amended by replacing the first
two sentences thereof with the following new sentences:

                 "In the event a Participant dies prior to the time benefits
                 commence, the Company shall pay a pre-retirement death benefit
                 to the Participant's Beneficiary equal to the Participant's
                 Account as of the date of the Participant's death, annuitized
                 over a ten-year period at an interest rate equal to the rate
                 of one-year United States Treasury notes in effect as of
                 September 30 of the Plan Year immediately prior to the Plan
                 Year in





                                      3
<PAGE>   4

                 which payment of the pre-retirement death benefit commences,
                 as published by Salomon Brothers, Inc., or any successor
                 thereto, or as determined by the Chief Financial Officer of
                 the Company.  The pre-retirement death benefit shall be paid
                 semimonthly for a ten-year period."

         8.      Section 9.1 of the Plan is amended by adding the following
sentence to the end of said Section:

                 "Notwithstanding anything in this Section 9.1 to the contrary,
                 the Committee may, in its discretion, (i) amend the Plan to
                 increase or reduce any assumed interest rate set forth in
                 Section 6.2, in accordance with the provisions of Section
                 6.2.6, or (ii) amend the Plan to change the date set forth in
                 Section 6.2.4 on which the balance in the Participant's
                 Account is to be determined for purposes of calculating the
                 amount of each level payment for each Calendar Year Payment
                 Period and each Remainder Payment Period, in accordance with
                 the provisions of Section 6.2.6."

         9.      Except as modified in this Amendment No. 2, the Plan, as
previously amended, shall remain in full force and effect, including the
Company's right to amend or terminate the Plan as set forth in Article 9 of the
Plan.

                                   H&R BLOCK, INC.
                                   
                                   
                                   By: /s/ Frank L. Salizzoni
                                       --------------------------------------
                                   Its: President and Chief Executive Officer
                                        -------------------------------------
                                   
                                    


                                      4

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
CONSOLIDATED BALANCE SHEETS AND THE CONSOLIDATED STATEMENTS OF OPERATIONS AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          APR-30-1997
<PERIOD-END>                               JAN-31-1997
<CASH>                                         199,539
<SECURITIES>                                    70,382
<RECEIVABLES>                                  695,145
<ALLOWANCES>                                    15,058
<INVENTORY>                                          0
<CURRENT-ASSETS>                             1,047,741
<PP&E>                                         433,016<F1>
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                               1,718,812
<CURRENT-LIABILITIES>                          688,103
<BONDS>                                              0
                                0
                                          4
<COMMON>                                         1,089
<OTHER-SE>                                     822,506
<TOTAL-LIABILITY-AND-EQUITY>                 1,718,812
<SALES>                                              0
<TOTAL-REVENUES>                               843,772
<CGS>                                                0
<TOTAL-COSTS>                                1,133,159
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                              (289,387)
<INCOME-TAX>                                 (102,716)
<INCOME-CONTINUING>                          (151,680)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                 (151,680)
<EPS-PRIMARY>                                   (1.46)
<EPS-DILUTED>                                        0
<FN>
<F1>PP&E Balance is net of accumulated depreciation and amortization.
</FN>
        

</TABLE>


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