CITIZENS UTILITIES CO
10-K405, 1997-03-17
ELECTRIC & OTHER SERVICES COMBINED
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-K

|X| ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
    OF 1934

For the fiscal year ended December 31, 1996 Commission file number  001-11001
                          -----------------
                                  
                                           OR

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

                               CITIZENS UTILITIES COMPANY
                               --------------------------                       
(Exact name of registrant as specified in its charter)

            Delaware                                    06-0619596
- - --------------------------------             -----------------------------------
(State or other jurisdiction of              (I.R.S.Employer Identification No.)
incorporation or organization)

                                High Ridge Park
                                 P.O. Box 3801
                           Stamford, Connecticut 06905
               --------------------------------------------------
               (Address, zip code of principal executive offices)

Registrant's telephone number, including area code: (203) 329-8800

Securities registered pursuant to Section 12(b) of the Act:
Common Stock Series A, par value $.25 per share         New York Stock Exchange
Common Stock Series B, par value $.25 per share         New York Stock Exchange
Guarantee of Convertible Preferred Securities of 
Citizens Utilities Trust                                New York Stock Exchange
Citizens Convertible Debentures
Guarantee of Partnership Preferred Securities of 
Citizens Utilities Capital L.P.
- - ------------------------------            --------------------------------------
(Title of each class)                     (Name of exchange on which registered)

Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding twelve months, (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past ninety days.

                                    Yes X No

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market  value of the voting stock held by  nonaffiliates  of the
registrant as of February 28, 1997 was $2,709,973,572

The number of shares  outstanding of each of the registrant's  classes of common
stock as of February 28, 1997 were:
                        Common Stock Series A 154,236,035
                        Common Stock Series B 85,513,449

                       DOCUMENTS INCORPORATED BY REFERENCE

The Proxy Statement for the registrant's 1997 Annual Meeting of Stockholders to
be held on May 22, 1997, is incorporated by reference into Part III of this Form
10-K.

<PAGE>



                                                             
Item 1.   Description of Business

(a)  General Development of Business

The "Company"  includes Citizens  Utilities Company and its subsidiaries  except
where  the  context  or  statement  indicates   otherwise.   The  Company  is  a
communications  and public services  company which provides,  either directly or
through    subsidiaries,    telecommunications,    electric   transmission   and
distribution,  natural gas transmission and distribution, water distribution and
wastewater treatment services to customers in areas of 22 states.

The  Company  was  incorporated  in  Delaware  in 1935 to acquire the assets and
business of a predecessor  corporation.  Since then,  the Company has grown as a
result of investment in owned  communications and public services operations and
from numerous  acquisitions  of additional  communications  and public  services
operations. It continues to expand through internal investment, acquisitions and
joint  ventures  in the  rapidly  evolving  telecommunications  industry  and in
traditional  public services and related fields.  The Company's strong financial
resources and consistent operating performance enable it to make the investments
and  conduct  the  operations  necessary  to serve  growing  areas and to expand
through acquisitions.

(b)  Financial Information about Industry Segments

The  Consolidated  Statements of Income and Note 11 of the Notes to Consolidated
Financial  Statements  included  herein sets forth financial  information  about
industry segments of the Company for the last three fiscal years.

(c)  Narrative Description of Business

TELECOMMUNICATIONS

Through  subsidiaries,  the Company  provides  both  regulated  and  competitive
telecommunications    services   to   all    segments   of   the    marketplace.
Telecommunications  services  consist of local network  service,  network access
service,   long  distance  service,   competitive   access  service,   directory
advertising,  centrex, paging, cellular,  internet access,  conference call, and
direct broadcast  satellite.  The Company provides local network services to the
following  approximate  number  of  primarily  residential  access  lines in the
following states:

                                    State             Access Lines
                                    ------            ------------
                                     New York            285,100
                                     West Virginia       134,000
                                     Arizona             125,800
                                     California          115,100
                                     Tennessee            87,600
                                     Nevada               23,600
                                     Utah                 19,100
                                     Idaho                18,800
                                     Oregon               13,100
                                     Montana               7,400
                                     New Mexico            4,600
                                                      ----------
                                     Total               834,200
                                                      ==========

The Company also provides long distance services to 179,100 of its local network
services access lines and to 40,000 access lines outside its franchised  service
territories.  Cable  television  services  are provided to  approximately  6,300
customers in Arizona,  Nevada and New Mexico.  Competitive access services, such
as enhanced network,  data and video services,  are provided to primarily medium
and large corporate and exchange carrier  customers through fiber optic networks
in the  following  service  areas:  Phoenix,  Arizona;  Sacramento,  California;
Portland, Oregon; Salt Lake City, Utah; and Seattle, Washington.

In February 1996, the Telecommunications Act of 1996 (the "Act") became law. The
Act provides for the removal of barriers that currently prevent telephone, cable
television and broadcast companies from entering each other's business.  The Act
addresses   various   aspects  of   competition   and   regulation   within  the
communications  industry  including  elimination  of  barriers to compete in the
local network  services market and the creation of  interconnection  obligations
and related pricing guidelines.

                                     1
<PAGE>


The Federal Communications  Commission's ("FCC") Interconnection Order issued in
August 1996, the first of three expected competition-related orders, is designed
to regulate the local network services market competition provisions of the Act.
Subject  to  the  rural  telephone  company   exemption   discussed  below,  the
Interconnection  Order affects the Company's local network services  business as
follows:

         (a) Local Exchange Companies  ("LECs") must provide  interconnection to
any new local network  services  competitor upon request.  This  interconnection
must be at least  equal in quality to that  provided by the LEC to itself or its
affiliates.  Also, the order mandates that the LEC provide this  interconnection
at just, reasonable and nondiscriminatory rates, terms and conditions.

             (b) LECs must provide unbundled network elements, including support
systems,  to  telecommunications  carriers  that intend to provide local network
services or  network-access  services in their markets.  These network  elements
include  network  interface  devices;  local  loops;  local and tandem  switches
(including  all  related  software-based  features);   interoffice  transmission
facilities;  signaling and  call-related  database  facilities;  and  operations
support systems and information.

         (c)  LECs  must  make  retail  services  available  to  competitors  at
wholesale rates. The Order contains  pricing  guidelines for wholesale  services
and interconnection and unbundled elements.  Should pricing negotiations between
LECs and new entrants become deadlocked,  the Order also provides a standard for
arbitration to be applied by the respective State Commissions.

Several local exchange  companies filed petitions to review the  Interconnection
Order with the Federal Courts and requested  that the pricing  provisions of the
Interconnection  Order be stayed  pending full judicial  review.  On October 15,
1996,  the Eighth  Circuit  Court of Appeals  entered an order which  stayed the
effectiveness of the pricing and other provisions of the Interconnection  Order.
The FCC and certain telecommunications  companies requested review of the Eighth
Circuit's Stay Order by the United States Supreme  Court;  however,  the Supreme
Court declined to make such a review. The portions of the Interconnection  Order
which were not stayed remain effective.

  Because of its smaller size and smaller market  service  areas,  the Company's
local  network  services  business  has  a  qualified  exemption  from  the  FCC
Interconnection  Order.  That exemption  continues until a bona fide request for
interconnection is received and a State Commission with jurisdiction  determines
that  discontinuation  of  the  exemption  is  technically  feasible.   This  is
consistent  with  universal  service  principles  and will not  impose  an undue
economic hardship on the Company.

The Company is pursuing  an  aggressive  growth  strategy to take  advantage  of
opportunities  in the emerging  telecommunications  marketplace.  This  strategy
includes  expansion  of  the  Company's  customer  base  and  telecommunications
services  provided.  The  Company's  customer  base  expansion is focused on its
franchised  service  territories,  markets adjacent to these franchised  service
territories and customers of affiliated  companies.  The Company's  objective in
expanding  its   telecommunications   services  is  to  become  a  full  service
telecommunications provider offering customers an integrated package of products
and services.  The Company is expanding into additional  markets by offering its
long distance  service in combination  with other  value-added  services such as
CLASS services  including caller ID, voice mail,  conference  calling,  centrex,
cellular,  paging, direct broadcast satellite,  and internet access. The Company
sells its products using multiple  sales  distribution  channels and a marketing
organization structured around product management and customer segmentation.

The Company owns a one-third  interest and is general managing partner of Mohave
Cellular, a cellular limited partnership operating eight cell sites in Arizona.

In order to meet the  growth  in the  local  network  services,  network  access
services and long  distance  businesses , the Company is  modernizing  its local
networks.  In certain areas,  the Company is upgrading its digital  switches and
replacing  analog  and  microwave  facilities  with  fiber  optics  and  digital
microwave.  Signaling System 7 ("SS7")  capabilities  will be extended to nearly
all digital  switches.  Telemarketing  and conference  calling  capabilities are
being further  enhanced and the Company plans to expand  internet access service
into several markets in 1997.



                                     2

<PAGE>

The Company completed construction of a fiber-optic route from Las Vegas, Nevada
to Phoenix, Arizona which provides the Company with fiber-optic capacity for its
operations  as well as for other  telecommunications  carriers.  The Company has
established  the foundation of an internet  backbone  service by providing frame
relay connectivity in Washington,  Oregon, California, Utah, Nevada and Arizona;
and also  provides  private  line,  Local Area Network to Local Area Network and
video  teleconferencing  services.  The Company has established alliances and is
negotiating  additional  alliances with power utilities to open long haul routes
and access new markets.

The Company currently provides wholesale network access services and billing and
collections  services  primarily to AT&T Corp.,  MCI  Communications  Corp.  and
Sprint  Corp.  The  Company  is  expanding  its  network  to offer  distribution
capability to independent  telephone  companies and emerging  competitive  local
exchange providers and wireless companies.  The Company is expanding its network
access services business to also offer marketing  services,  operator  services,
and network monitoring.

The Company currently contracts for advertising sales, printing and distribution
for its 75 telephone directories with a circulation of approximately  1,500,000.
In 1996, the Company  implemented  Audiotex,  an electronic  information service
which is  available  24-hours  per day,  seven  days per week and is free to its
customers.  Audiotex provides consumer tips; Add Talk, which allows  advertisers
to update and expand printed advertising  information;  Teletips, which provides
frequently updated information like news, weather, sports and entertainment; and
point  of  purchase  guides  with  approximately  fifty  available   information
categories on topics such as medical,  dental, legal and insurance.  Audiotex is
currently  operating in seven major  markets.  The Company  plans to expand this
service  to  four  more   markets  in  1997.   Audiotex   creates  new  customer
opportunities such as fax-on-demand and phone-poll services.

A subsidiary  of the Company,  in a joint  venture with a subsidiary  of Century
Communications,  Corp.  ("Century"),  acquired and operates two cable television
systems in southern  California serving 49,500  subscribers.  Century is a cable
television  company of which Leonard Tow, the Chairman,  Chief Executive Officer
and Chief  Financial  Officer of the Company,  is Chairman  and Chief  Executive
Officer.  In addition,  Claire Tow, a director of the Company,  is a Senior Vice
President  and a director of Century and Robert Siff, a director of the Company,
is a director of Century. The joint venture is governed by a management board on
which the Company and Century are equally  represented.  A subsidiary of Century
(the "Manager")  manages the day-to-day  operations of the systems.  The Manager
does not receive a management fee but is reimbursed only for the actual costs it
incurs on behalf of the joint  venture.  With  respect  to the  purchase  of any
service or asset for the joint  venture for use in the  systems,  the Manager is
obligated to pass through to the joint venture any  discount,  up to 5%, off the
published  prices of vendors and is entitled to retain any discount in excess of
5%. On August 19, 1996,  the joint  venture  entered into  agreements to acquire
three additional cable television  systems serving a total of 76,000 subscribers
in southern  California for  approximately  $140,000,000.  The  acquisitions are
subject to  regulatory  approval  and are expected to close in the first half of
1997.

On December 2, 1996, the Company acquired  Conference-Call  USA, Inc. in a stock
for stock transaction.  Conference-Call USA, Inc. provides nationwide conference
calling  services  and  its  subsidiary,   Dial,  Inc.,  provides  international
dial-back services.

On February 3, 1997, the Company entered into a definitive  agreement to acquire
Ogden  Telephone  Company  in a stock for  stock  transaction.  Ogden  Telephone
Company serves  approximately  20,000 customers in the suburban  Rochester,  New
York area.  The  agreement is subject to pending New York State  Public  Service
Commission and federal regulatory approvals.

NATURAL GAS
- - -----------

Operating  divisions  of  the  Company  provide  natural  gas  transmission  and
distribution   services  to  the  following   approximate  number  of  primarily
residential customers in the following states:

                          State                Customers
                                             ------------
                          Louisiana              264,100
                          Arizona                 94,500
                          Colorado                12,600
                                                 -------
                          Total                  371,200
                                                 =======

The provision of services  and/or rates charged are subject to the  jurisdiction
of federal  and state  regulatory  agencies.  The Company  purchases  all needed
natural  gas,  the supply of which is believed  to be  adequate to meet  current
demands and to provide for additional  sales to new  customers.  The natural gas
industry is subject to seasonal  demand,  with the peak demand  occurring during
the heating  season of November 1 through  March 31. The  Company's  natural gas
sector  experiences third party  competition from fuel oil,  propane,  and other
natural gas  suppliers  for most of its large  consumption  customers  (of which
there are few) and from  electric  suppliers for all of its customer  base.  The
competitive  position of natural gas at any given time depends  primarily on the
relative prices of natural gas and these other energy sources.

                                     3
<PAGE>

The  Company  continues  to expand its  Arizona  natural  gas  transmission  and
distribution  service areas.  The service areas have grown from 65,300 customers
at December 31, 1991 to 94,500 customers as of December 31, 1996.

On January 9, 1997, the Company entered into a definitive  agreement to purchase
all of the outstanding stock of Gasco,  Inc., a subsidiary of BHP Hawaii,  Inc.,
for approximately $100,000,000. Gasco Inc. is a gas distribution company serving
70,000  customers  in Hawaii.  The  transfer  of  ownership  is  expected  to be
completed in the second half of 1997, pending Hawaii Public Utilities Commission
and federal regulatory approvals.

ELECTRIC
- - --------

Operating   divisions  of  the  Company  provide   electric   transmission   and
distribution   services  to  the  following   approximate  number  of  primarily
residential customers in the following states:

                       State                Customers
                                           ------------
                       Arizona                  60,400
                       Hawaii                   29,300
                       Vermont                  20,100
                                           -----------
                       Total                   109,800
                                           ===========

The provision of services  and/or rates charged are subject to the  jurisdiction
of federal and state regulatory  agencies.  The Company purchases  approximately
80% of needed electric energy, the supply of which is believed to be adequate to
meet  current  demands and to provide  for  additional  sales to new  customers.
Generally,  the Company's electric sector does not experience  material seasonal
fluctuations.

The electric industry is in the process of moving to a more competitive business
through  changes in both  federal  and state  regulation  and  legislation.  The
industry is shifting toward electric customers being able to choose their energy
provider  much like  telephone  customers are able to choose their long distance
provider. The electric distribution component of the business will likely remain
a state  regulated  monopoly while many other portions of the business,  such as
power supply,  will either be deregulated or regulations  will be  significantly
modified.  Deregulation  could potentially result in stranded plant investments,
stranded costs for supply  contracts and stranded costs associated with programs
to promote the most  efficient use of electricity  and reduce the  environmental
impact of  generation  facilities.  The  states in which the  Company  currently
operates are moving at varying speeds toward a more competitive industry.  While
the Company  cannot  predict the impact of  competition on all components of its
electric  operations,  or whether its electric  operations  will  eventually  be
subject to deregulation,  the Company's efficient operations, limited investment
in generation and capability to deliver multiple,  diverse services should place
it in an excellent position to excel in a competitive environment.

WATER AND WASTEWATER
- - --------------------

Through subsidiaries,  the Company provides water distribution,  wholesale water
transmission,  wastewater  treatment,  public works  consulting,  marketing  and
billing services to the following  approximate  number of primarily  residential
customers in the following states:

                       State                Customers
                                           -----------
                       Arizona                110,600
                       Illinois                69,800
                       California              59,400
                       Pennsylvania            28,600
                       Ohio                    14,700
                       Indiana                  1,300
                                           ----------
                       Total                  284,400
                                           ==========





                                     4

<PAGE>

The provision of services  and/or rates charged are subject to the  jurisdiction
of federal,  state and local regulatory  agencies.  A significant portion of the
Company's  water/wastewater  treatment sector construction  expenditures serving
new  customers  are made under  agreements  with land  developers  who generally
advance  plant  and/or  funds for  construction  to the  Company  that are later
refunded in part by the Company as new  customers  and revenues are added in the
respective land developments.

In addition to increasing customers through agreements with land developers, the
Company  acquires water and/or  wastewater  operations from  municipalities  and
private  companies.  Through  its  subsidiary,  Citizens  Public  Works  Service
Company,  the  Company  plans to provide  water and  wastewater  operations  and
maintenance services to municipalities in the United States and abroad.

Privatization   opportunities   are  increasing  as  the  water  and  wastewater
industries  in the United  States  continue to face  significant  changes due to
increasing  demands for  advanced  technical  expertise  and capital to meet the
requirements  of  more  stringent  environmental  regulations.  Internationally,
developing  countries  are  looking  to the  expertise  of  existing  water  and
wastewater  companies to provide a sound  infrastructure of water and wastewater
systems. Citizens' geographic and service diversity and decades of experience in
the water and wastewater industry provide a strong platform to successfully meet
these needs and respond to the increasing trend for privatization.

The Company's water and wastewater  treatment operations are regulated under the
Safe Drinking  Water Act and the Clean Water Act. In August 1996,  the 1996 Safe
Drinking  Water Act Amendments  became Law.  There are several new  requirements
under the Amendments,  including reports to consumers on water quality, operator
certification,  and source water  protection.  The greatest  impact to the water
sector will be the processes  regulators will use to establish standards for new
contaminants.  With this new approach,  regulators are given the  flexibility to
set priorities in contaminant selection rather than follow a fixed schedule.

The  Company's  water  distribution  and  wastewater  treatment  operations  are
strengthening its environmental  management system by implementing the ISO 14000
Standard for  Environmental  Management  Systems.  ISO 14000 is a total  quality
management tool for activities that affect the environment.  Compliance with ISO
14000  benefits the Company by improving  environmental  management,  minimizing
risk and  creating a framework  for improved  relations  with  regulators.  Once
implemented,  the program will be integrated into the Company's activities. Many
of the  procedures  required by ISO 14000 are already in place at the  Company's
water and  wastewater  operations.  There are no capital  requirements  for this
effort.

General
- - -------

The Company's  operations are conducted primarily in small and medium size towns
and communities.  No material part of the Company's business is dependent upon a
single customer or small group of customers for its revenues. As a result of its
diversification,  the Company is not dependent upon any single  geographic  area
for its revenues.  Due to this diversity,  no single regulatory body regulates a
service of the Company accounting for more than 20% of its 1996 revenues.

The Company is subject to regulation by the respective state regulatory agencies
and  federal  regulatory  agencies.  The  Company  is not  subject to the Public
Utility Holding Company Act. Order backlog is not a significant consideration in
the Company's  business,  and the Company has no contracts or subcontracts which
may be subject to renegotiation of profits or termination at the election of the
federal government. The Company holds franchises from local governmental bodies,
which vary in duration.  The Company also holds  certificates of convenience and
necessity granted by various state commissions which are generally of indefinite
duration.  The Company has no special working capital  practices.  The Company's
research and  development  activities  are not  material.  There are no patents,
trademarks, licenses or concessions held by the Company that are material.

The Company had approximately 5,400 employees at December 31, 1996.

(d)    Financial Information about Foreign and Domestic Operations and Export 
       -----------------------------------------------------------------------
       Sales
       -----

In 1995, the Company made a $4,200,000 investment in and entered into definitive
agreements  with  Hungarian  Telephone  and Cable  Corp.  ("HTCC"),  a  Delaware
corporation,  which owns and operates  local  telephone  concessions in Hungary.
Pursuant to these agreements, as amended, (i) the Company has rights to purchase
up to 58% of HTCC common stock,  (ii) provides  certain  management  services to
HTCC on a cost-plus basis, (iii) has the right to and has designated one member,
out of  seven,  of the HTCC  Board of  Directors,  and (iv)  provided  HTCC with
guarantees and financial support. The management services fee payable by HTCC to
the Company is the greater of 5% of adjusted gross revenues of HTCC or a monthly
fixed amount.  In addition,  expenses  incurred by the Company in providing such
services,  including certain  allocable  overhead items, are reimbursed by HTCC.
The Company has been compensated for all guarantees and financial  support which
it has provided to HTCC. The Company's investment in HTCC is accounted for using
the cost method of accounting.


                                     5

<PAGE>


Item 2.   Description of Property

The  Administrative  Offices of the  Company  are  located  at High Ridge  Park,
Stamford,   Connecticut,  06905  and  are  leased.  The  Company  owns  property
including: telecommunications outside plant, central office, microwave radio and
fiber-optic  facilities;  electric  generation,  transmission  and  distribution
facilities;  gas  transmission and distribution  facilities;  water  production,
treatment,  storage,  transmission and distribution  facilities;  and wastewater
treatment,  transmission,  collection and discharge facilities; all of which are
necessary to provide services at the locations listed below.

              State                             Service(s) Provided
              ------                            -------------------

              Arizona                          Electric, Natural Gas, 
                                               Telecommunications,*
                                               Water, Wastewater

              California                       Telecommunications, Water

              Colorado                         Natural Gas

              Florida                          Telecommunications

              Hawaii                           Electric

              Idaho                            Telecommunications

              Illinois                         Water, Wastewater, 
                                               Telecommunications

              Indiana                          Water

              Louisiana                        Natural Gas

              Maryland                         Telecommunications

              Montana                          Telecommunications

              Nevada                           Telecommunications

              New Mexico                       Telecommunications

              New York                         Telecommunications

              Ohio                             Water, Wastewater

              Oregon                           Telecommunications

              Pennsylvania                     Water

              Tennessee                        Telecommunications

              Utah                             Telecommunications

              Vermont                          Electric

              Washington                       Telecommunications

              West Virginia                    Telecommunications*

* Certain  properties are subject to mortgage deeds pursuant to Rural  Utilities
Service borrowings.


                                     6

<PAGE>


Item 3.   Legal Proceedings

In November 1995, the Company's  electric  operation in Vermont was permitted an
8.5% rate  increase.  Subsequently  the Vermont  Public Service Board has called
into question the level of rates awarded in connection with its formal review of
allegations  made by the Department of Public Service (the "DPS"),  the consumer
advocate in Vermont,  and a former Citizens employee seeking penalties and other
relief.  The major issues in this proceeding  commenced on September 1, 1995 and
involve proper classification of certain costs to property,  plant and equipment
accounts and the Company's Demand Side Management ("DSM") program.  In addition,
the DPS believes  that the Company  should have sought and  received  regulatory
approvals prior to construction of certain  facilities in prior years.  Hearings
commenced in November  1996 and should  conclude by the end of the first half of
1997.  The final  outcome  of the  various  allegations  is to be decided by the
Vermont  Public  Service  Board and such  decision  is  expected  by June  1997.
Although the Company  believes  that there will not be a material  effect on the
Company's  financial  condition  or  results of  operations  as a result of this
proceeding and the practices  complained of have been rectified,  it is possible
that the decision of the Vermont  Public  Service Board could be  unfavorable to
the Company.  The Company has provided a reserve of  approximately  $800,000 for
the potential effects of this proceeding.

Item 4.   Submission of Matters to Vote of Security Holders

None in fourth quarter 1996.


                                     7

<PAGE>

Executive Officers

Information  as to  Executive  Officers of the  Company as of February  28, 1997
follows:

    Name                          Age   Current Position and Office
    ----                          ---   ---------------------------

    Leonard Tow                   68    Chairman of the Board, Chief
                                        Executive Officer and Chief
                                        Financial Officer
    Daryl A. Ferguson             58    President and Chief Operating Officer
    Robert J. DeSantis            41    Vice President and Treasurer
    J. Michael Love               45    Vice President, Citizens Public Services
    Robert L. O'Brien             54    Vice President, Regulatory Affairs
    Livingston E. Ross            48    Vice President and Controller
    David B. Sharkey              47    President, Electric Lightwave, Inc.
    Ronald E. Spears              48    Vice President, Telecommunications

There is no family  relationship  between any of the officers of the Registrant.
The term of office of each of the  foregoing  officers  of the  Registrant  will
continue  until the next annual  meeting of the Board of  Directors  and until a
successor has been elected and qualified.

LEONARD  TOW has been  associated  with the  Registrant  since  April  1989 as a
Director. In June 1990, he was elected Chairman of the Board and Chief Executive
Officer.  In October 1991, he was appointed to the additional  position of Chief
Financial  Officer  of the  Registrant.  He has  also  been  a  Director,  Chief
Executive  Officer and Chief Financial Officer of Century  Communications  Corp.
since its  incorporation  in 1973, and Chairman of its Board of Directors  since
October 1989.

DARYL A. FERGUSON has been  associated  with the Registrant  since July 1989. He
was Vice President,  Administration from July 1989 through March 1990 and Senior
Vice President, Operations and Engineering from March 1990 through June 1990. He
has been  President  and Chief  Operating  Officer  since June 1990.  During the
period  April 1987  through  July 1989,  he was  President  and Chief  Executive
Officer of  Microtecture  Corporation.  He is currently a Director of Centennial
Cellular Corp.

ROBERT J. DeSANTIS has been associated  with the Registrant  since January 1986.
He was Assistant to the Treasurer through May 1986 and Assistant  Treasurer from
June 1986 through September 1991. He has been Vice President and Treasurer since
October 1991.

J. MICHAEL LOVE has been associated with the Registrant  since May 1990 and from
November 1984 through January 1988. He was Assistant Vice President,  Regulatory
Affairs and Community Relations from June 1986 through January 1988. He left the
Registrant in January 1988 to become  President and General  Counsel of Southern
New Hampshire  Water  Company.  He rejoined the Registrant in April 1990 and was
Assistant Vice President,  Corporate Planning from June 1990 through March 1991.
He was Vice President,  Corporate Planning from March 1991 through January 1997.
He was appointed Vice President, Citizens Public Services in January 1997.

ROBERT L. O'BRIEN has been associated  with the Registrant  since March 1975. He
has been Vice President, Regulatory Affairs since June 1981.

LIVINGSTON E. ROSS has been associated with the Registrant since August 1977. He
was Manager of Reporting  from  September  1984 through  March 1988,  Manager of
General  Accounting  from  April  1988  through  September  1990  and  Assistant
Controller  from October 1990 through  November 1991. He has been Vice President
and Controller since December 1991.

DAVID B. SHARKEY has been associated  with the Registrant  since August 1994 and
has been President of Electric Lightwave, Inc. since that date. Prior to joining
the  Registrant,  he was Vice  President and General  Manager of  MobilMedia,  a
wireless company headquartered in New Jersey from August 1989 through July 1994.

RONALD E. SPEARS has been associated with the Registrant since June 1995 and has
been Vice President,  Telecommunications  since that date.  Prior to joining the
Registrant,  he  was  Managing  Director  at  Russell  Reynolds  Associates,  an
executive recruiting firm from April 1994 to May 1995. He was Chairman and Chief
Executive Officer,  and prior to that,  President and Chief Operating Officer of
Videocart,  Inc. from  February 1991 to March 1994. He served as President,  MCI
Midwest, an operating division of MCI Telecommunications  from September 1984 to
January 1991. He is currently a Director of Hungarian Telephone and Cable Corp.

                                       8

<PAGE>

                                     PART II

Item 5. Market for the Registrant's Common Stock and Related Stockholder Matters
        ------------------------------------------------------------------------

                           PRICE RANGE OF COMMON STOCK
The Company's  Common Stock is traded on the New York Stock  Exchange  under the
symbols  CZNA and CZNB for Series A and Series B,  respectively.  The  following
table  indicates  the high and low  prices  per  share as taken  from the  daily
quotations  published in the "Wall Street Journal" during the periods indicated.
Prices have been adjusted retroactively for subsequent stock dividends,  rounded
to  the  nearest  1/8th.  (See  Note 8 of  Notes  to  Consolidated  Financial
Statements.)
<TABLE>
<CAPTION>           

                        1st Quarter               2nd Quarter                3rd Quarter               4th  Quarter
                    High           Low         High           Low         High           Low         High           Low
<S>             <C>         <C>           <C>          <C>          <C>           <C>        <C>              <C>
                    ----           ---         ----           ---         ----           ---         ----           ---
1996:
- - ----
   Series A     $12 1/8      $10 1/8       $11 3/4      $10 1/4      $12 1/8       $10 1/4       $12          $10 1/2
   Series B     $12 1/8      $10 1/4       $11 7/8      $10 1/4      $12 1/8       $10 5/8       $12 1/8      $10 1/2

1995:
- - ----
   Series A     $12 3/4      $11           $11 5/8      $ 9 5/8      $10 3/4       $ 9 7/8       $12 3/8      $ 9 7/8
                                                                                                              
   Series B     $12 3/4      $10 7/8       $11 5/8      $ 9 3/4      $10 3/4       $10           $12 1/2      $ 9 7/8
 </TABLE>
                                                      

As of February 28, 1997, the approximate  number of record  security  holders of
the  Company's  Common  Stock  Series A and  Series  B was  27,559  and  23,683,
respectively. This information was obtained from the Company's transfer agent.

                                    DIVIDENDS
Quarterly stock dividends  declared and issued on both Common Stock Series A and
Series B were 1.6% for each quarter of 1996.  Quarterly stock dividends declared
and issued on both  Common  Stock  Series A and Series B were 1.5% for the first
and second  quarters of 1995 and 1.6% for the third and fourth quarters of 1995.
An annual cash dividend equivalent rate of 71 3/4 and 67 3/4 per share (adjusted
for all stock  dividends  paid  subsequent  to all  dividends  declared  through
December  31,  1996,  and rounded to the nearest  1/8th) was  considered  by the
Company's  Board of  Directors in  establishing  the Series A and Series B stock
dividends  during  1996  and  1995,  respectively.  (See  Note  8  of  Notes  to
Consolidated Financial Statements.)

                     RECENT SALES OF UNREGISTERED SECURITIES
During 1996,  the Company sold  securities  that were not  registered  under the
Securities Act of 1933, in the  transactions  described  below,  pursuant to the
exemption  contained in section 3 (a) (2). The proceeds of each of the following
issuances are used to fund qualifying construction expenditures.

On August 1, 1996, Berks County Industrial Development Authority (Pennsylvania),
on behalf of the Company,  issued $16,700,000  aggregate principal amount of its
Industrial  Development  Revenue Bonds 1996 Series. The underwriters were Lehman
Brothers Inc. and Morgan Stanley & Co. Incorporated.

The  Department  of Budget  and  Finance of the State of Hawaii  remarketed  the
following  Special  Purpose  Revenue  Bonds  on  behalf  of the  Company  on the
following dates.

             ~ On January 18, 1996, $10,000,000 aggregate principal amount of
               Special Purpose  Revenue Bonds 1988 Series B,  remarketed by
               Lehman Brothers Inc. 
             
             ~ On October 1, 1996,  $14,000,000  aggregate  principal amount of 
               Special Purpose Revenue Bonds 1988  Series A,  remarketed  by 
               Morgan  Stanley & Co.  Incorporated  and  Lehman Brothers Inc.

             ~ On October 1, 1996,  $10,000,000  aggregate  principal amount of
               Special Purpose Revenue Bonds 1988 Series C, remarketed by Morgan
               Stanley & Co. Incorporated and  Lehman  Brothers  Inc.

             ~ On  November  19,  1996,  $9,400,000 aggregate  principal amount 
               of  Special  Purpose  Revenue  Bonds  1985  Series, remarketed
               by Lehman Brothers Inc. and Morgan Stanley & Co. Incorporated.

On  September  3, 1996,  Northampton  County  Industrial  Development  Authority
(Pennsylvania)  remarketed  $18,250,000 aggregate principal amount of Industrial
Development Revenue Bonds 1988 Series, on behalf of the Company. The remarketing
agents were Morgan Stanley & Co. Incorporated and Lehman Brothers Inc.

Aggregate  underwriting  commissions paid in connection with the above described
issuances were $33,400.


                                       9

<PAGE>

Item 6.   Selected Financial Data (In thousands, except for per-share amounts)
          --------------------------------------------------------------------  
<TABLE>
<CAPTION>
  
                                                                                  Year Ended December 31,
                                                    ---------------------------------------------------------------------------
                                                             1996           1995            1994           1993           1992
                                                             ----           ----            ----           ----           ----
<S>                                                <C>             <C>            <C>                <C>         <C>   

Operating revenues                                  $   1,306,517  $   1,069,032  $      906,150     $  613,099  $     576,881      
Net income                                          $     178,660  $     159,536  $      143,997        125,630  $     115,013      
Earnings per-share of Common
   Stock Series A and Series B(1)                   $         .77  $         .69  $          .68            .60  $         .55      
Stock dividends declared on Common Stock
   Series A and Series B (2)                                6.56%          6.35%           5.04%          4.37%          5.61%

                                                                                      As of December 31,
                                                 ---------------------------------------------------------------------------
Total assets                                        $   4,523,148  $   3,918,187  $    3,576,566      2,627,118  $   1,887,981  
Long-term debt                                      $   1,509,697  $   1,187,000  $      994,189        547,673  $     522,699 
Equity(3)                                           $   1,879,433  $   1,559,913  $    1,156,896        974,486  $     837,271 
</TABLE>

(1)   Adjusted for subsequent stock dividends and splits; no adjustment has been
      made for the Company's 1.6% first quarter 1997 stock dividend because the 
      effect is immaterial.
(2)   Compounded annual rate of quarterly stock dividends.
(3)   Includes EPPICS (see Item 7(a) below).

Item 7.  Management's Discussion and Analysis of Financial Condition and Results
         -----------------------------------------------------------------------
         of Operations
         -------------
(a)     Liquidity and Capital Resources
In 1996,  the  Company's  primary  source  of funds was from  operations.  Funds
requisitioned  from the 1996, 1995, 1994 and 1993 Series Industrial  Development
Revenue  Bond  construction  fund  trust  accounts  were  used  to pay  for  the
construction of qualifying utility plant.

On January 22, 1996, a subsidiary of the Company issued  4,025,000  shares of 5%
Company Obligated Mandatorily  Redeemable Convertible Preferred Securities (also
known as Equity Providing  Preferred Income Convertible  Securities or "EPPICS")
having a  liquidation  preference  of $50 per  security  and a maturity  date of
January 15, 2036.  Each security is currently  convertible  into 3.465 shares of
the Company's  Common Stock Series A at a conversion  price of $14.429 per share
(as adjusted for subsequent stock dividends paid on Series A Common Stock).  The
$196,722,000  of net  proceeds  from the sale of  these  securities  was used to
permanently fund a portion of the purchase price of properties acquired from GTE
Corp. and ALLTEL Corporation.

         Proceeds  from  the  following   additional   security   issuances  and
borrowings  during 1996 were used to repay  outstanding  commercial  paper, fund
and/or prefund  expenditures for the construction,  extension and improvement of
the Company's facilities and for general corporate purposes.
<TABLE>
<CAPTION>
    
Date             Security/Borrowing                                Amount       Rate         Maturity
- - ----             ------------------                                ------       ----         --------                               
<S>              <C>                                        <C>                 <C>     <C>    
January 22       Rural Utilities Service Loan Contract      $      4,464,000    5.83%   December 31, 2027
June 11          Debentures                                      100,000,000    6.80%   August 15, 2026
August 1         Industrial Development Revenue Bonds             16,700,000    3.67%   July 1, 2031
September 25     Rural Utilities Service Loan Contract             4,515,000    6.08%   December 31, 2027
November 12      State of California Department of
                     Water Resources Loan                          2,166,000    2.42%   November 30, 2026
December 6       Debentures                                      200,000,000    7.05%   October 1, 2046

</TABLE>

                                       10

<PAGE>

                                     
The following  Fixed Rate  Industrial  Development  and Special  Purpose Revenue
Bonds were  converted and remarketed to Weekly Rate or Money Market Bonds during
1996:
<TABLE>
<CAPTION>
                                                                                 Initial
                                                                                Interest
Date                                Bonds                          Amount         Rate     Maturity Date
- - ----                  ------------------------------------       -----------    --------   -------------                            
<S>                   <C>                                        <C>               <C>    <C>    
January 18            7.25% 1988 Series B, Special Purpose
                          Revenue Bonds                          $10,000,000       3.31%  September 1, 2018
September 3           7% 1988 Series Industrial Development
                          Revenue Bonds                           18,250,000       3.35%  September 1, 2018
October 1             7.9% 1988 Series A, Special Purpose
                          Revenue Bonds                           14,000,000       3.63%  September 1, 2018
October 1             7.375% 1988 Series C, Special Purpose
                          Revenue Bonds                           10,000,000       3.63%  September 1, 2018
November 19           7.375% 1985 Series Special Purpose
                          Revenue Bonds                            9,400,000       3.53%  November 1, 2015
</TABLE>

On September  27, 1996, a  subsidiary  of the Company  received  approval for an
additional  $41,200,000  of  borrowings  under  loan  contracts  with the  Rural
Utilities Service.  Proceeds from those borrowings will be used to reimburse the
Company's  treasury  for  funds  spent on the  construction  or  improvement  of
qualifying telecommunications facilities in Arizona.

On  December  4,  1996,   the  Company   acquired   Conference-Call   USA,  Inc.
("Conference-Call")  in a  stock  for  stock  transaction.  The  Company  issued
1,289,133  shares of Common Stock Series A in exchange for all of the common and
preferred  shares of  Conference-Call.  If  Conference-Call  achieves  specified
financial  results in future  periods,  the  Company  may issue up to  1,443,299
additional  shares of Common Stock Series A. 

On January 9, 1997, the Company entered into a definitive  agreement to purchase
all of the outstanding stock of Gasco,  Inc., a subsidiary of BHP Hawaii,  Inc.,
for  approximately  $100,000,000.   The  transfer of ownership is expected to be
completed in the second half of 1997, pending Hawaii Public Utilities Commission
and federal regulatory approvals.

On February 3, 1997, the Company entered into a definitive  agreement to acquire
Ogden  Telephone  Company in a stock for stock  transaction.  The  agreement  is
subject  to  pending  New York  State  Public  Service  Commission  and  federal
regulatory approvals.

The Company considers its operating cash flows and its ability to raise debt and
equity capital as the principal  indicators of its liquidity.  Although  working
capital is not  considered  to be an indicator of the Company's  liquidity,  the
Company experienced an increase in its working capital at December 31, 1996. The
increase is primarily due to the repayment of outstanding  commercial paper with
the proceeds from the issuance of the EPPICS. The Company has committed lines of
credit with commercial banks under which it may borrow up to $600,000,000. There
were no amounts outstanding under these lines at December 31, 1996.

Net capital expenditures, by sector, have been and are budgeted as follows:
<TABLE>
<CAPTION>
      
                                         Budget                        Actual
                                                       ----------------------------------------
                                          1997           1996           1995           1994
                                       -----------     ----------    -----------    -----------
<S>                                      <C>             <C>          <C>             <C>    
                                                            (in thousands)
Communications                           $463,000       $225,600       $141,100       $173,200
Public Services:
    Natural Gas                            43,000         27,700         28,700         26,200
    Electric                               25,000         24,600         32,800         34,400
    Water and Wastewater                   36,000         21,000         28,000         22,300
General                                    46,000         18,900         10,100         20,800
                                       -----------    -----------    -----------    -----------
                                         $613,000       $317,800       $240,700       $276,900
                                       ===========    ===========    ===========    ===========
</TABLE>

The  Company   anticipates  that  the  funds  necessary  for  its  1997  capital
expenditures  will be provided from  operations;  from 1993, 1994, 1995 and 1996
Series  Industrial  Development  Revenue Bond  construction  fund trust  account
requisitions;  advances  from  Rural  Utilities  Service  loan  contracts;  from
commercial paper notes payable;  from parties  desiring  utility  service;  from
debt,  equity  and  other  financings  at  appropriate  times;  and,  if  deemed
advantageous, from short-term borrowings under bank credit facilities.

                                       11
<PAGE>

During  1996,  the Company  was  authorized  increases  in annual  revenues  for
properties in Arizona, Pennsylvania,  Hawaii and Louisiana totaling $22,300,000;
$6,000,000 of such  increases  were granted in an interim order dated June 1995.
The Company  currently  has  requests  for  $22,100,000  of  increases in annual
revenues pending before regulatory commissions in Arizona and California.

Regulatory Environment
- - ----------------------

In February 1996, the Telecommunications Act of 1996 (the "Act") became law. The
Act provides for the removal of barriers that currently prevent telephone, cable
television and broadcast companies from entering each other's business.  The Act
addresses   various   aspects  of   competition   and   regulation   within  the
communications  industry  including  elimination  of  barriers to compete in the
local network  services market and the creation of  interconnection  obligations
and related pricing guidelines.

The Federal Communications  Commission's ("FCC") Interconnection Order issued in
August 1996, the first of three expected competition-related orders, is designed
to regulate the local network services market competition provisions of the Act.
Subject  to  the  rural  telephone  company   exemption   discussed  below,  the
Interconnection  Order affects the Company's local network services  business as
follows:

         (a) Local Exchange Companies  ("LECs") must provide  interconnection to
any new local network  services  competitor upon request.  This  interconnection
must be at least  equal in quality to that  provided by the LEC to itself or its
affiliates.  Also, the order mandates that the LEC provide this  interconnection
at just, reasonable and nondiscriminatory rates, terms and conditions.

         (b) LECs  must  provide  unbundled  network elements, including support
systems,  to  telecommunications  carriers  that intend to provide local network
services or  network-access  services in their markets.  These network  elements
include  network  interface  devices;  local  loops;  local and tandem  switches
(including  all  related  software-based  features);   interoffice  transmission
facilities;  signaling and  call-related  database  facilities;  and  operations
support systems and information.

         (c)  LECs  must  make  retail  services  available  to  competitors  at
wholesale rates. The Order contains  pricing  guidelines for wholesale  services
and interconnection and unbundled elements.  Should pricing negotiations between
LECs and new entrants become deadlocked,  the Order also provides a standard for
arbitration to be applied by the respective State Commissions.

Several local exchange  companies filed petitions to review the  Interconnection
Order with the Federal Courts and requested  that the pricing  provisions of the
Interconnection  Order be stayed  pending full judicial  review.  On October 15,
1996,  the Eighth  Circuit  Court of Appeals  entered an order which  stayed the
effectiveness of the pricing and other provisions of the Interconnection  Order.
The FCC and certain telecommunications  companies requested review of the Eighth
Circuit's Stay Order by the United States Supreme  Court;  however,  the Supreme
Court declined to make such a review. The portions of the Interconnection  Order
which were not stayed remain effective.

Because of its smaller size and smaller  market  service  areas,  the  Company's
local  network  services  business  has  a  qualified  exemption  from  the  FCC
Interconnection  Order.  That exemption  continues until a bona fide request for
interconnection is received and a State Commission with jurisdiction  determines
that  discontinuation  of  the  exemption  is  technically  feasible.   This  is
consistent  with  universal  service  principles  and will not  impose  an undue
economic hardship on the Company.

The electric industry is in the process of moving to a more competitive business
through  changes in both  federal  and state  regulation  and  legislation.  The
industry is shifting toward electric customers being able to choose their energy
provider  much like  telephone  customers are able to choose their long distance
provider. The electric distribution component of the business will likely remain
a state  regulated  monopoly while many other portions of the business,  such as
power supply,  will either be deregulated or regulations  will be  significantly
modified.  Deregulation  could potentially result in stranded plant investments,
stranded costs for supply  contracts and stranded costs associated with programs
to promote the most  efficient use of electricity  and reduce the  environmental
impact of  generation  facilities.  The  states in which the  Company  currently
operates are moving at varying speeds toward a more competitive industry.  While
the Company  cannot  predict the impact of  competition on all components of its
electric  operations,  or whether its electric  operations  will  eventually  be
subject to deregulation,  the Company's efficient operations, limited investment
in generation and capability to deliver  multiple  diverse services should place
it in an excellent position to excel in a competitive environment.

During  1996,  the  Company's  Vermont  operations  have been the  subject  of a
comprehensive rate review.  Although the Company believes that there will not be
a material effect on the Company's  financial condition or results of operations
as a  result  of  this  proceeding,  the  Company  has  provided  a  reserve  of
approximately $800,000 for the potential impact of this proceeding.


                                       12
<PAGE>

The Company's water and wastewater  treatment operations are regulated under the
Safe Drinking  Water Act and the Clean Water Act. In August 1996,  the 1996 Safe
Drinking  Water Act Amendments  became Law.  There are several new  requirements
under the Amendments,  including reports to consumers on water quality, operator
certification,  and source water  protection.  The greatest  impact to the water
sector will be the processes  regulators will use to establish standards for new
contaminants.  With this new approach,  regulators are given the  flexibility to
set priorities in contaminant selection rather than follow a fixed schedule.

(b)      Results of Operations             
         ----------------------
                                    REVENUES
                                    --------
Revenues increased $237.5 million,  or 22%, in 1996 and $162.9 million,  or 18%,
in 1995. The increase in 1996 was primarily due to increased  communications and
natural gas  revenues.  The  increase in revenues in 1995 was  primarily  due to
increased communications revenues.


<TABLE>
<CAPTION>
   
                                                                                        
Communications Revenues                               1996                       1995               1994
- - -----------------------                       -------------------      --------------------------  -------- 
                                                          Increase over           Increase over                   
                                              Amount        Prior year    Amount    Prior year      Amount
Telecommunications Revenues                                          ($ in thousands)
- - ------------------                         ----------      ------------  ---------  -------------   ------
<S>                                       <C>                  <C>     <C>               <C>     <C>
Network Access Services                   $   394,821          15%     $ 343,761         26%     $  272,573                         
Local Network Services                        235,043          19%       197,947         41%        139,896
Long Distance Service                          67,634         328%        15,800         n/a              0
Directory Service                              30,248          22%        24,866         39%         17,843
Other                                          58,561          70%        34,373         29%         26,563                       
                                           ----------     ---------    ---------     -------     ----------
                                          $   786,307          27%  $    616,747         35%     $  456,875                      
                                           ===========    =========    ==========    ========    ===========
</TABLE>

Revenues  from Network  Access  Services grew $51.1  million,  or 15%, over 1995
primarily due to the properties acquired from ALLTEL in 1996 and 1995, increased
switched and special  access  revenues,  and increased  billing and  collections
revenue.

Revenues from Local Network Services increased $37.1 million,  or 19%, over 1995
primarily due to the properties  acquired from ALLTEL in 1996 and 1995, customer
growth, increased usage and the sale of other enhanced services.

Long  Distance  Service  revenues  grew by $51.8  million,  or 328%,  from 1995,
primarily  due to a strong  in-territory  focus  on  converting  existing  local
network services customers to the Company's long distance service.  Market share
penetration in December 1996, in terms of minutes of use,  approximated  16%, up
from a market share of 2% in December  1995. In addition,  the Company's  retail
sales force began selling in adjacent markets,  acquiring both long distance and
reselling dialtone market share.

Revenues  from  Directory  Service  increased  $5.4  million,  or 22%, over 1995
primarily due to an increase in the number of  directories  acquired from ALLTEL
in 1996 and 1995, and an increase in advertising revenues.

Other  communications  revenues  increased  $24.2  million,  or 70%,  over  1995
primarily due to the properties acquired from ALLTEL in 1996 and 1995.

The revenue increases for 1995 as compared with 1994 were primarily due to the 
properties  acquired from GTE and ALLTEL.
<TABLE>
<CAPTION>
  

Public Services Revenues                                                 1996                    1995                1994
- - ------------------------                                      ----------------------- --------------------------   -------          
                                                                         Increase over             Increase over
                                                                 Amount    Prior year       Amount   Prior year      Amount
                                                                 ------    ----------       ------   ----------      ------
Natural Gas Revenues                                                                   ($ in thousands)
- - --------------------
<S>                                                          <C>                <C>  <C>                 <C>   <C>     
Residential                                                  $  134,888         22%  $    110,146        (6%)  $      117,266
Commercial                                                       49,633         22%        40,614        (7%)          43,497
Industrial                                                       40,230         14%        35,244         0%           35,342
Transportation                                                    5,519         30%         4,255        11%            3,846
Other                                                             9,349         22%         7,643       (15%)           8,989
                                                                             
                                                              -----------    --------    ----------    --------    ----------    
                                                              $  239,619         21%  $    197,902        (5%)  $     208,940
                                                              ===========    ========    ==========    ========    ===========
</TABLE>

The  increase in natural gas revenues in 1996 was  primarily  the result of rate
increases in Louisiana  and Arizona. In addition to the rate  increases,  there
was increased  consumption by  residential  customers in Louisiana due to colder
than normal weather  conditions which was partially offset by decreased usage in
Arizona due to milder than expected weather conditions and decreased consumption
by industrial  customers in Louisiana due to rising gas prices.  The decrease in
revenues in 1995 was primarily due to lower average  revenue per MCF of gas sold
which  resulted  from  pass-ons  to  customers  of lower  average gas costs from
suppliers; this decrease was partially offset by increased consumption. Pass-ons
are a reduction in the cost of gas sold which  savings is passed on to customers
and therefore does not affect net income.

                                       13
<PAGE>
<TABLE>
<CAPTION>
   

Public Services Revenues (cont'd)                                     1996                       1995                 1994
- - ---------------------------------                            ------------------------  -------------------------   -------          
                                                                      Increase over              Increase over
                                                              Amount    Prior year    Amount       Prior year       Amount  
                                                             --------- -----------   -------      -----------       ------
                                                                                   ($ in thousands)
<S>                                                       <C>                <C>   <C>                  <C>  <C>
Electric Revenues                                                    
- - -----------------
Residential                                               $     79,893        10%  $      72,460         2%  $      71,322
Commercial                                                      55,826         7%         52,152         5%         49,597
Industrial                                                      44,165        12%         39,362        11%         35,376
Other                                                           12,413         9%         11,377       (2%)         11,645
                                                                                    
                                                             ----------   --------    -----------    -------    -----------
                                                          $    192,297        10%  $     175,351         4%  $     167,940
                                                             ==========   ========    ===========    =======    ===========

The increase in electric revenues in 1996 was primarily due to rate increases in
Hawaii and Vermont and increased  consumption at the Company's  Arizona electric
operations  resulting from customer growth. The increase in revenues in 1995 was
primarily due to a rate increase in Hawaii and increased  consumption  in Hawaii
and Arizona.
</TABLE>                                                                
<TABLE>

                                                                     1996                     1995                  1994
                                                            ------------------------  -------------------------     -------    
                                                                     Increase over              Increase over
                                                              Amount    Prior year    Amount       Prior year       Amount  
                                                             --------- -----------   -------      -----------       ------
                                                                                   ($in thousands)
<S>                                                          <C>                <C>   <C>                  <C>    <C>               
Water and Wastewater Revenues
- - -----------------------------
Residential                                                  $    70,845         12%  $     63,377          8%    $  58,414         
Commercial                                                        13,801         12%        12,279         12%       10,953
Industrial                                                           843         46%           576        (6%)          615
Other                                                              2,805          0%         2,800         16%        2,413
                                                                --------     -------     ---------    --------    ---------
                                                             $    88,294         12%  $     79,032          9%    $  72,395         
                                                                ========     =======     =========    ========    =========
</TABLE>

The  increase in water and  wastewater  treatment  revenues in 1996 and 1995 was
primarily  the result of rate  increases  as well as increased  residential  and
commercial consumption at the Company's California and Arizona Water properties.

                                    EXPENSES
                                    --------
<TABLE>
<CAPTION>              
                                                                        1996                     1995                   1994
                                                              ------------------------  -------------------------     -------       
                                                                         Increase over              Increase over
                                                                 Amount    Prior year    Amount       Prior year       Amount  
                                                              ---------   -----------   -------      -----------       ------ 
                                                                                      ($ in thousands)
<S>                                                       <C>                  <C>  <C>                   <C>   <C> 
Operating Expenses
- - ------------------                                                 
Operating expenses                                        $      413,841        35%  $     306,734         25%   $   244,877        
Depreciation                                                     193,733        22%        158,935         38%       115,175
Natural gas purchased                                            127,913        18%        108,385        (7%)       116,419
Maintenance expense                                              101,206        16%         87,255         41%        61,779
Electric energy and fuel oil purchased                            93,191         9%         85,168          5%        80,931
Taxes other than income                                           80,947        18%         68,382         16%        58,845
                                                             -----------    --------    ----------     --------   -----------
                                                          $    1,010,831        24%  $     814,859         20%   $   678,026        
                                                             ============   ========    ===========    ========   ===========
</TABLE>

The increases in operating  expenses in both 1996 and 1995 were primarily due to
expenses related to acquired  telecommunications  properties and marketing costs
associated with long distance and other new service offerings.

The  increases  in  depreciation  expense  in both  1996 and 1995 were due to an
increase in depreciable plant primarily as a result of acquisitions.

The increase in 1996 and  decrease in 1995 in the cost of natural gas  purchased
are  primarily  due to  fluctuations  in the price of natural gas.  Under tariff
provisions,  increases  and  decreases  in the  Company's  costs of natural  gas
purchased  are  passed-on  to  customers.  In  addition,   there  was  increased
consumption  by  residential  customers in  Louisiana  due to colder than normal
weather  conditions which was partially offset by decreased usage in Arizona due
to  milder  than  expected  weather  conditions  and  decreased  consumption  by
industrial customers in Louisiana due to rising gas prices.

The increases in maintenance expenses in 1996 and 1995 were primarily due to the
telecommunications properties acquired.

                                      14
<PAGE>


The increase in electric energy and fuel oil purchased in 1996 was primarily due
to an increase  in  consumption  driven by an  increase  in demand and  customer
growth.  The increase in electric  energy and fuel oil in 1995 was primarily due
to an  increase in demand,  customer  growth and an increase in fuel oil prices.
Under tariff  provisions,  increases  and  decreases in the  Company's  costs of
electric energy and fuel oil purchased are passed-on to customers.

Taxes  other  than  income  increased  in both  1996 and 1995  primarily  due to
increased  payroll  and  gross  receipts  taxes  associated  with  the  acquired
telecommunications properties.

                   OTHER INCOME/INTEREST EXPENSE/INCOME TAXES
                   ------------------------------------------

<TABLE>
<CAPTION>
                                                   1996                  1995              1994
                                          ---------------------   --------------------   ---------                                  
                                          Amount    Prior year     Amount  Prior year       Amount
                                          ------    ----------     ------  ----------       ------                
                                                              ($ in thousands)
<S>                                 <C>                 <C>  <C>               <C>    <C> 
Investment income                   $     48,972        18%  $     41,667      3%     $     40,454
</TABLE>

The increase in investment income in 1996 is primarily due to $22 million earned
from Hungarian  Telephone and Cable Corp.  for guarantees and financial  support
provided by the Company.  Investment  income in 1995  included  $14.4 million of
realized  gains  on  investments  sold to  permanently  fund  telecommunications
acquisitions partially offset by the effect of a decrease in the funds available
for investment by the Company.

<TABLE>
<CAPTION>
                                                   1996                  1995              1994
                                          ---------------------   --------------------   ---------                                  
                                                  Increase over          Increase over 
                                          Amount    Prior year     Amount  Prior year       Amount
                                          ------    ----------     ------  ----------       ------ 
                                                             ($ in thousands)
<S>                                 <C>                  <C> <C>   <C>           <C>  <C>
Interest expense                    $     92,695         6%  $     87,775        21%  $     72,744
</TABLE>

The  increases in interest  expense in 1996 and 1995 were  primarily  due to the
issuance of additional debt to fund acquisitions and capital expenditures. These
increases were partially  offset by the refinancing of outstanding debt at lower
interest rates.

<TABLE>
<CAPTION>                 
                                                   1996                  1995              1994
                                          ---------------------   --------------------   ---------                                  
                                                  Increase over          Increase over 
                                          Amount    Prior year     Amount  Prior year       Amount
                                          ------    ----------     ------  ----------       ------ 
                                                             ($ in thousands)
<S>                                 <C>                 <C>  <C>                 <C>  <C>    
Income taxes                        $     84,937        27%  $     66,817         4%  $     64,323
</TABLE>

The increase in income tax expense in 1996 was  primarily  due to an increase in
taxable  income and a 2% higher  effective tax rate.

                        NET INCOME AND EARNINGS PER SHARE
                        ---------------------------------

<TABLE>
<CAPTION> 
                                                   1996                  1995              1994
                                          ---------------------   --------------------   ---------                                  
                                                   Increase over          Increase over 
                                          Amount    Prior year     Amount  Prior year       Amount
                                          ------    ----------     ------  ----------       ------ 
                                                             ($ in thousands)
<S>                                 <C>                 <C>  <C>                 <C>  <C>
Net Income                          $    178,660        12%  $    159,536        11%  $    143,997
Earnings  Per Share                 $        .77        12%  $        .69         1%  $        .68
</TABLE>

Net income and earnings per share  increased in 1996  primarily due to increased
income from  operations  and  investment  income.  This was partially  offset by
$17,300,000  of a noncash  charges  to  pre-tax  income for the write off assets
which  were no  longer  deemed  recoverable  in  accordance  with  Statement  of
Financial  Accounting  Standards  No. 121,  "Accounting  for the  Impairment  of
Long-Lived  Assets and for Long-Lived  Assets to be Disposed Of"; and $5,849,000
of dividends on Convertible Preferred Securities (EPPICS).

Net income increased in 1995 despite the loss of $38,000,000 of operating income
reported in 1994 which was derived from the  discontinued  subsidy revenues from
Pacific Bell which had been received annually through the end of 1994.  Earnings
per share  increased  in 1995 despite the loss of $.11 per share  (adjusted  for
subsequent  stock  dividends)  reported  in 1994  which  was  derived  from  the
discontinued  Pacific  Bell  subsidy and despite the issuance in January 1995 of
19,000,000 additional shares of Common Stock Series A.


                                       15


Item 8.   Financial Statements and Supplementary Data
          -------------------------------------------       

The following documents are filed as part of this Report:

   1. Financial Statements:
      See Index on page F-1.

   2. Supplementary Data:
      Quarterly Financial Data is included in the Financial Statements
      (see 1. above).


                                       16


Item 9.   Disagreements with Auditors on Accounting and Financial Disclosure
          ------------------------------------------------------------------

None

                                    PART III
                                    --------

The Company intends to file with the Commission a definitive proxy statement for
the 1997 Annual  Meeting of  Stockholders  pursuant to Regulation  14A not later
than 120 days after December 31, 1996. The  information  called for by this Part
III is incorporated by reference to that proxy statement.

                                     PART IV
                                     -------

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K
          ---------------------------------------------------------------

(a)     The exhibits listed below are filed as part of this Report:

Exhibit
  No.             Description
- - -------           -----------

3.200.1      Restated  Certificate of Incorporation  of Citizens  Utilities 
             Company, with all amendments to March 4, 1996 
3.200.2      By-laws of the Company,  as amended to-date of Citizens Utilities
             Company, with all amendments to December 17, 1996
4.100.1      Indenture of Securities,  dated as of August 15, 1991, to Chemical
             Bank, as Trustee
4.100.2      First Supplemental  Indenture,  dated August 15, 1991
4.100.3      Letter of  Representations,  dated  August 20,  1991, from Citizens
             Utilities Company and Chemical Bank, as Trustee,  to  Depository  
             Trust  Company  ("DTC")  for deposit of securities  with DTC 
4.100.4      Second  Supplemental Indenture, dated January 15, 1992, to Chemical
             Bank, as Trustee 
4.100.5      Letter of  Representations,  dated January 29, 1992, from Citizens 
             Utilities Company and Chemical Bank, as Trustee, to DTC, for 
             deposit of securities with DTC
4.100.6      Third Supplemental Indenture, dated April 15, 1994, to Chemical 
             Bank, as Trustee 
4.100.7      Fourth  Supplemental  Indenture,  dated  October 1,  1994,  to
             Chemical Bank, as Trustee 
4.100.8      Fifth Supplemental Indenture, dated as of June 15, 1995, to
             Chemical Bank , as Trustee 
4.100.9      Sixth  Supplemental  Indenture, dated as of October 15, 1995,  to 
             Chemical  Bank,  as Trustee 
4.100.11     Seventh Supplemental  Indenture,  dated as of June 1, 1996 
4.100.12     Eighth  Supplemental Indenture,  dated as of December 1, 1996 
4.200.1      Indenture  dated as of January 15, 1996,  between  Citizens 
             Utilities  Company and Chemical Bank, as indenture trustee. 
4.200.2      First  Supplemental  Indenture  dated as of January 15, 1996,
             between  Citizens  Utilities  Company and Chemical  Bank, as 
             indenture  trustee.
4.200.3      5% Convertible  Subordinated  Debenture due 2036 (contained as 
             Exhibit A to Exhibit 4.200.2).
4.200.4      Amended and Restated Declaration of Trust dated as of January 15,
             1996, of Citizens Utilities Trust. 
4.200.5      Convertible  Preferred Security  Certificate  (contained  as 
             Exhibit  A-1 to Exhibit 4.200.4)
4.200.6      Amended and Restated Limited Partnership  Agreement dated as of 
             January 15, 1996 of Citizens  Utilities  Capital  L.P.  
4.200.7      Partnership  Preferred  Security Certificate  (contained  as  Annex
             A to  Exhibit  4.200.6) 
4.200.8      Convertible Preferred  Securities  Guarantee  Agreement dated as of
             January 15, 1996 between Citizens  Utilities  Company and Chemical 
             Bank, as guarantee  trustee.
4.200.9      Partnership  Preferred  Securities  Guarantee  Agreement dated as 
             of January 15, 1996 between Citizens Utilities Company and Chemical
             Bank, as guarantee trustee
4.200.10     Letter of  Representations,  dated  January 18,  1996,  from 
             Citizens Utilities  Company  and  Chemical  Bank,  as  trustee,  to
             DTC,  for  deposit of Convertible  Preferred Securities with DTC 
10.1         Incentive Deferred  Compensation Plan, dated April 16, 1991 
10.6         Deferred Compensation Plans for Directors, dated November  26, 1984
             and  December  10, 1984 
10.6.1       Directors'  Retirement  Plan, effective  January 1, 1989 
10.6.2       Non-Employee  Directors' Deferred Fee Equity Plan dated as of
             June 28, 1994 
10.16.1      Employment  Agreement  between  Citizens Utilities  Company and 
             Leonard Tow,  effective July 11, 1996 
10.17        1992 Employee Stock  Purchase  Plan
10.18        Amendment  dated May 21, 1993, to the 1992 Employee Stock Purchase 
             Plan
10.20        Asset Purchase Agreements, dated November 28, 1994

                                       17
<PAGE>

10.21        1996 Equity Incentive Plan
12.          Computation of ratio of earnings to fixed charges (this item is 
             included herein for the sole purpose of incorporation by reference)
21.          Subsidiaries of the Registrant
23.          Auditors' Consent
24.          Powers of Attorney
27.          Financial Data Schedule

Exhibits 10.1, 10.6,  10.6.1,  10.6.2,  10.16.1,  10.17 and 10.18 are management
contract or compensatory plans or arrangements.

The  Company  agrees to furnish to the  Commission  upon  request  copies of the
Realty  and  Chattel  Mortgage,  dated  as of March 1,  1965,  made by  Citizens
Utilities  Rural  Company,  Inc.,  to the United  States of  America  (the Rural
Utilities  Services and Rural  Telephone Bank) and the Mortgage Notes which that
mortgage secures; and the several subsequent supplemental Mortgages and Mortgage
Notes;  copies of the  instruments  governing  the  long-term  debt of Louisiana
General  Services,  Inc.; and copies of separate loan  agreements and indentures
governing various Industrial  development revenue bonds; and copies of documents
relating to indebtedness of subsidiaries acquired during 1996.

Exhibit number 10.6 is incorporated by reference to the same exhibit designation
in the  Registrant's  Annual Report on Form 10-K for the year ended December 31,
1984.  Exhibit  number 10.6.1 is  incorporated  by reference to the same exhibit
designation  in the  Registrant's  Annual Report on Form 10-K for the year ended
December 31, 1989. Exhibit numbers 4.100.1, 4.100.2 and 4.100.3 are incorporated
by reference  to the same  exhibit  designation  in the  Registrant's  Quarterly
Report  on Form 10-Q for the nine  months  ended  September  30,  1991.  Exhibit
numbers  4.100.4,  4.100.5 and 10.1 are  incorporated  by  reference to the same
exhibit  designation in the Registrant's Annual Report on Form 10-K for the year
ended December 31, 1991.  Exhibit number 10.17 is  incorporated  by reference to
the same exhibit  designation in the Registrant's Annual Report on Form 10-K for
the year ended  December  31, 1992.  Exhibit  number  10.18 is  incorporated  by
reference to the  Registrant's  Proxy Statement,  dated March 31, 1993.  Exhibit
numbers 4.100.6 and 4.100.7 are  incorporated  by reference to the  Registrant's
Form  8-K  Current   Reports  filed  on  July  5,  1994  and  January  3,  1995,
respectively.  Exhibit  number  10.20 is  incorporated  by reference to the same
exhibit  designation in the  Registrant's  Form 10-K for the year ended December
31, 1994. Exhibit number 10.6.2 is incorporated by reference to the Registrant's
Proxy Statement,  dated April 4, 1995.  Exhibits numbers 4.100.8 and 4.100.9 are
incorporated  by reference to the  Registrant's  Form 8-K Current  Reports filed
March 29, 1996.  Exhibit number 3.200.1 is incorporated by reference to the same
exhibit  designation in the Registrant's  Form S-3 filed June 27, 1996.  Exhibit
number 10.21 is  incorporated by reference to the  Registrant's  Proxy Statement
dated March 29, 1996.  Exhibits  numbers  4.200.1,  4.200.2,  4.200.3,  4.200.4,
4.200.5,  4.200.6,  4.200.7,  4.200.8,  4.200.9 and 4.200.10 are incorporated by
reference  to the  Registrant's  Form 8-K  Current  Report  filed May 28,  1996.
Exhibit  number  10.16.1  is  incorporated  by  reference  to the  same  exhibit
designation  in the  Registrant's  Quarterly  Report  on Form  10-Q for the nine
months ended  September 30, 1996.  Exhibit  number  3.200.2 is  incorporated  by
reference to the Registrant's Form 8-K Current Report filed December 23, 1996.

(b)  The  Company  filed on Form 8-K dated  December  17,  1996,  under  Item 7
     "Financial Statements, Pro Forma Financial Information and Exhibits", the 
     amended Bylaws of Citizens Utilities Company.



                                       18
<PAGE>




                                   SIGNATURES
                                   ----------

          Pursuant to the  requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                           CITIZENS UTILITIES COMPANY
                                  (Registrant)

                 By: /s/ Leonard Tow
                     -------------------------------------------
                                   Leonard Tow
                 Chairman of the Board; Chief Executive Officer;
        Chief Financial Officer; Member, Executive Committee and Director

                                 March 17, 1997





                                      19
<PAGE>





          Pursuant to the  requirements of the Securities  Exchange Act of 1934,
this  report has been  signed  below by the  following  persons on behalf of the
registrant and in the capacities indicated on the 17th day of March 1997.

               Signature                                     Title
               ---------                                     -----
       /s/ Robert J. DeSantis
- - -----------------------------------          Vice President and Treasurer
          (Robert J. DeSantis)

       /s/ Livingston E. Ross                Vice President and Controller
- - -----------------------------------
          (Livingston E. Ross)

           Norman I. Botwinik*               Director
- - -----------------------------------
          (Norman I. Botwinik)

           Aaron I. Fleischman*              Member, Executive Committee and 
- - -----------------------------------          Director      
          (Aaron I. Fleischman)              

            James C. Goodale*                Director
- - -----------------------------------
          (James C. Goodale)

           Stanley Harfenist*                Member, Executive Committee and 
- - -----------------------------------          Director
          (Stanley Harfenist)                

            Andrew N. Heine*                 Director
- - -----------------------------------
           (Andrew N. Heine)

           Elwood A. Rickless*               Director
- - -----------------------------------
          (Elwood A. Rickless)

            John L. Schroeder*               Member, Executive Committee and
- - -----------------------------------          Director                           
           (John L. Schroeder)               

            Robert D. Siff*                  Director
- - -----------------------------------
           (Robert D. Siff)

           Robert A. Stanger*                Director
- - -----------------------------------
          (Robert A. Stanger)

           Edwin Tornberg*                   Director
- - -----------------------------------
          (Edwin Tornberg)

           Claire L. Tow*                    Director
- - -----------------------------------
          (Claire L. Tow)

           Charles H. Symington, Jr*         Director
- - ------------------------------------
          (Charles H. Symington, Jr.)


*By:   /s/ Robert J. Desantis
    --------------------------------
          (Robert J. DeSantis)
           Attorney-in-Fact



                                      20
<PAGE>





                                                       


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                          Index to Financial Statements




                         Item                                        Page
                         ----                                        ----
Independent Auditors' Report                                         F-2

Consolidated balance sheets as of December 31, 1996, 1995 and 1994   F-3

Consolidated statements of income for the years ended
   December 31, 1996, 1995 and 1994                                  F-4

Consolidated statements of shareholders' equity for the years
   ended December 31, 1996, 1995 and 1994                            F-5

Consolidated statements of cash flows for the years
   ended December 31, 1996, 1995 and 1994                            F-6

Notes to consolidated financial statements                           F-7


























                                       F-1
<PAGE>









                          Independent Auditors' Report


The Board of Directors and Shareholders
Citizens Utilities Company:


We have  audited  the  accompanying  consolidated  balance  sheets  of  Citizens
Utilities  Company and  subsidiaries as of December 31, 1996, 1995 and 1994, and
the related  consolidated  statements of income,  shareholders'  equity and cash
flows for the years then ended. These consolidated  financial statements are the
responsibility of the Company's management.  Our responsibility is to express an
opinion on these consolidated financial statements based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material  respects,  the financial position of Citizens Utilities
Company and subsidiaries as of December 31, 1996, 1995 and 1994, and the results
of their  operations and their cash flows for the years then ended in conformity
with generally accepted accounting principles.


                                                       KPMG Peat Marwick LLP




New York, New York
February 28, 1997



                                      F-2
<PAGE>




                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                        DECEMBER 31, 1996, 1995 and 1994
                                 (In thousands)

<TABLE>
<CAPTION>
                                                                              1996           1995            1994
                                                                              ----           ----            ----
<S>                                                                    <C>             <C>            <C> 
Assets                                                                             
   Current assets:
      Cash                                                             $       24,230  $      17,922  $       14,224
      Temporary investments                                                         0              0         108,818
      Accounts receivable:
        Customers                                                             198,138        164,798         142,873
        Other                                                                  88,320         37,754          26,350
        Less allowance for doubtful accounts                                    4,808          2,739           2,428
                                                                          ------------    -----------    ------------
        Total accounts receivable                                             281,650        199,813         166,795

      Materials and supplies                                                   27,159         18,191          18,330
      Other current assets                                                     36,731         16,776           5,887
                                                                          ------------    -----------    ------------
        Total current assets                                                  369,770        252,702         314,054
                                                                          ------------    -----------    ------------

   Property, plant and equipment                                            4,582,869      4,187,354       3,583,723
   Less accumulated depreciation                                            1,444,817      1,279,324       1,014,068
                                                                          ------------    -----------    ------------
       Net property, plant and equipment                                    3,138,052      2,908,030       2,569,655
                                                                          ------------    -----------    ------------

   Investments                                                                539,152        329,090         325,011
   Regulatory assets                                                          174,196        180,572         177,414
   Deferred debits and other assets                                           301,978        247,793         190,432
                                                                          ============    ===========    ============
         Total assets                                                  $    4,523,148  $   3,918,187  $    3,576,566
                                                                          ============    ===========    ============

Liabilities and Shareholders' Equity
   Current liabilities:
      Long-term debt due within one year                               $        3,593  $       3,865  $       13,986
      Short-term debt                                                               0        140,650         515,200
      Accounts payable                                                        168,299        178,384         122,404
      Income taxes accrued                                                     90,317         72,494          92,366
      Interest accrued                                                         24,522         22,527          15,841
      Customers' deposits                                                      21,400         20,501          19,919
      Other current liabilities                                               101,358         65,257          72,105
                                                                          ------------    -----------    ------------
         Total current liabilities                                            409,489        503,678         851,821

   Deferred income taxes                                                      347,975        314,094         248,150
   Customer advances for construction                                         154,324        150,000         145,150
   Deferred credits                                                           115,291        101,300          77,950
   Contributions in aid of construction                                        84,129         73,923          71,580
   Regulatory liabilities                                                      22,810         28,279          30,830
   Long-term debt                                                           1,509,697      1,187,000         994,189
   Company  obligated mandatorily  redeemable
     convertible preferred securities *                                       201,250              0               0
   Shareholders' equity                                                     1,678,183      1,559,913       1,156,896
                                                                          ------------    -----------    ------------
            Total liabilities and shareholders' equity                 $    4,523,148  $   3,918,187  $    3,576,566
                                                                          ============    ===========    ============
</TABLE> 
*  Represents  securities  of a subsidiary  trust,  the sole assets of which are
securities of a subsidiary  partnership,  substantially  all the assets of which
are convertible debentures of the Company.

The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.

                                       F-3
<PAGE>



                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                        CONSOLIDATED STATEMENTS OF INCOME
              FOR THE YEARS ENDED DECEMBER 31, 1996, 1995 and 1994 
                (In thousands, except for per-share amounts)

<TABLE>
<CAPTION>
 
                                                                                   1996           1995           1994
                                                                                   ----           ----           ----

<S>                                                                        <C>            <C>            <C>
Revenues:
Communications                                                             $     786,307  $     616,747  $     456,875
Public Services                                                                  520,210        452,285        449,275
                                                                              -----------    -----------    -----------

   Total revenues                                                              1,306,517      1,069,032        906,150
                                                                              -----------    -----------    -----------

Operating expenses:
Operating expenses                                                               413,841        306,734        244,877
Depreciation                                                                     193,733        158,935        115,175
Natural gas purchased                                                            127,913        108,385        116,419
Maintenance expenses                                                             101,206         87,255         61,779
Electric energy and fuel oil purchased                                            93,191         85,168         80,931
Taxes other than income                                                           80,947         68,382         58,845
                                                                              -----------    -----------    -----------

   Total operating expenses                                                    1,010,831        814,859        678,026
                                                                              -----------    -----------    -----------

   Income from operations                                                        295,686        254,173        228,124

Investment income                                                                 48,972         41,667         40,454
Other income - net                                                                17,483         18,288         12,486
Interest expense                                                                  92,695         87,775         72,744
                                                                              -----------    -----------    -----------

   Income before income taxes                                                    269,446        226,353        208,320

Income taxes                                                                      84,937         66,817         64,323
                                                                              -----------    -----------    -----------

   Income before dividends on convertible preferred securities                   184,509        159,536        143,997

Dividends on  convertible preferred securities, net of income tax benefit          5,849              0              0
                                                                              -----------    -----------    -----------

   Net income                                                              $     178,660  $     159,536  $     143,997
                                                                              ===========    ===========    ===========

Earnings per share of Common Stock Series A and Series B                   $         .77  $         .69  $         .68
                                                                              ===========    ===========    ===========

</TABLE>











The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.




                                       F-4
<PAGE>






                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
               FOR THE YEARS ENDED DECEMBER 31, 1996, 1995 and 1994
                   (In thousands, except for per-share amounts)

<TABLE>
<CAPTION>
           
                                                                                                       Unrealized gain              
                                                                             Additional             (loss) on available-
                                                 Common stock ($.25)           paid-in      Retained    for-sale 
                                                Series A      Series B         capital      earnings   securities          Total
                                                --------      --------         -------       -------     ---------         -----
<S>                                        <C>            <C>          <C>              <C>            <C>           <C>
Balance January 1, 1994                    $     32,447    $   13,119  $       698,688  $     230,232  $        0    $    974,486   
   Acquisitions                                                   126            4,646          3,231                       8,003
   Net income                                                                                 143,997                     143,997
   Stock dividends in shares of
     Common Stock Series A and Series B           1,621           686          137,736       (140,043)                          0
   Stock plans                                       88           281           20,911                                     21,280
   Conversions of Series A to Series B             (570)          570                                                           0
   Change in unrealized gain (loss) on
     securities classified as available-
     for-sale, net of income taxes                                                                          9,130           9,130
                                              ----------   -----------    -------------    -----------    ----------   -----------
Balance December 31, 1994                  $     33,586        14,782  $      861,981  $      237,417  $    9,130    $  1,156,896   
                                              ----------   -----------    -------------    -----------    ----------   -----------
   Acquisitions                                                   222          (4,485)            374                      (3,889)
   Net income                                                                                 159,536                     159,536
   Stock dividends in shares of
     Common Stock Series A and Series B           2,374         1,024         158,693        (162,091)                          0
   Common stock buybacks to fund stock
        dividends                                  (115)         (352)        (21,561)                                    (22,028)
   Stock issuance                                 4,750                       238,830                                     243,580
   Stock plans                                      150           475          30,236                                      30,861
   Conversions of Series A to Series B           (1,906)        1,906                                                           0
   Change in unrealized gain (loss) on
     securities classified as available-
     for-sale, net of income taxes                                                                         (5,043)         (5,043)
                                               ---------   -----------    -------------    -----------    ----------   -----------
Balance December 31, 1995                  $     38,839        18,057  $    1,263,694  $      235,236  $     4,087   $  1,559,913   
                                               ---------   -----------    -------------    -----------    ----------   -----------
Acquisitions                                        322                        15,308                                      15,630
   Net income                                                                                 178,660                     178,660
   Stock dividends in shares of
     Common Stock Series A and Series B           2,455         1,246         166,129        (169,830)                          0
   Common stock buybacks to fund stock
       dividends                                   (339)       (1,300)        (73,842)                                    (75,481)
   Stock plans                                      127           203           6,959                                       7,289   
Stock issuances to fund EPPICS
       dividends                                    178                         7,621                                       7,799
   EPPICS issuance cost                                                        (4,528)                                     (4,528)
   Conversions of Series A to Series B           (2,771)        2,771                                                          0
   Change in unrealized gain (loss) on
     securities classified as available-
     for-sale, net of income taxes                                                                        (11,099)        (11,099)
                                               ---------   -----------    -------------    -----------    ----------   -----------
Balance December 31, 1996                  $     38,811   $    20,977  $    1,381,341  $     244,066  $    (7,012)  $   1,678,183   
                                               =========   ===========   =============    ===========    ==========    ===========

</TABLE>



The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.



                                       F-5 
<PAGE>




                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
              FOR THE YEARS ENDED DECEMBER 31, 1996, 1995 and 1994
                                 (In thousands)


<TABLE>
<CAPTION>            
                                                              1996            1995            1994
                                                              ----            ----            ----

<S>                                                      <C>             <C>             <C>
Net cash provided by operating activities                $      375,181  $      338,611  $      262,316
                                                            ------------    ------------    ------------
Cash flows used for investing activities:
   Securities matured                                            43,608         120,691          89,885
   Securities sold                                               87,447          92,224          23,478
   Construction expenditures                                  (348,379)       (245,241)       (263,162)
   Securities purchased                                       (332,332)       ( 86,058)       ( 18,219)
   Business acquisitions                                       (87,683)       (223,926)       (700,222)
   Other                                                       (47,802)              55        (13,795)
                                                            ------------    ------------    ------------
                                                              (685,141)       (342,255)       (882,035)
                                                            ------------    ------------    ------------

Cash flows from financing activities:
   Long-term debt borrowings                                    351,053         321,280         458,589
   Issuance of EPPICS                                           196,722               0               0
   Issuance of common stock                                       6,049         272,687          18,465
   Short-term debt (repayments) borrowings                     (140,650)       (374,550)        135,200
   Common stock buybacks to fund stock dividends                (75,481)        (22,028)              0
   Long-term debt principal payments                            (20,243)       (192,030)        ( 1,268)
   Other                                                         (1,182)         1 ,983           1,219
                                                            ------------    ------------    ------------
                                                                316,268           7,342         612,205
                                                            ------------    ------------    ------------
Increase (decrease) in cash                                       6,308           3,698         (7,514)
Cash at January 1,                                               17,922          14,224          21,738
                                                            ============    ============    ============
Cash at December 31,                                     $       24,230  $       17,922  $       14,224
                                                            ============    ============    ============


</TABLE>


















The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.



                                      F-6
<PAGE>




                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                          Notes to Financial Statements

(1)   Summary of Significant Accounting Policies:
      -------------------------------------------

      (a)  Description of Business:
           ------------------------
           The  Company is a  diversified  communications  and  public  services
           company  which  provides,  either  directly or through  subsidiaries,
           telecommunications,  electric transmission and distribution,  natural
           gas transmission and distribution,  water distribution and wastewater
           treatment services to customers in areas of 22 states. The Company is
           not dependent  upon any single  customer or  geographic  area for its
           revenues.  No single  regulatory  body  regulates  a  service  of the
           Company accounting for more than 20% of its 1996 revenues.

      (b)  Principles of Consolidation and Use of Estimates:
           -------------------------------------------------
           The   consolidated   financial   statements  have  been  prepared  in
           accordance with Generally Accepted Accounting  Principles and include
           the   accounts  of  Citizens   Utilities   Company  and  all  of  its
           subsidiaries,   after   elimination  of  intercompany   balances  and
           transactions.

           The preparation of financial  statements in conformity with Generally
           Accepted Accounting  Principles requires management to make estimates
           and  assumptions  that  affect  the  reported  amounts  of assets and
           liabilities at the date of the financial  statements and the reported
           amounts of revenues and expenses during the reporting period.  Actual
           results could differ from those estimates.

      (c)  Revenues:
           ---------
           The Company records revenues from  communications and public services
           customers when earned.  The Company accrues unbilled  revenues earned
           from  the  dates  customers  were  last  billed  to  the  end  of the
           accounting  period.  Public services  customers are billed on a cycle
           basis based on meter readings.

           Certain  communications  revenues are estimated under cost separation
           procedures  that  base  revenues  on  current   operating  costs  and
           investments in facilities to provide such services.

      (d)  Construction Costs and Maintenance Expense:
           -------------------------------------------
           Property,  plant and equipment are stated at original cost, including
           general overhead and an allowance for funds used during  construction
           ("AFUDC")  for  regulated  businesses  and  capitalized  interest for
           unregulated  businesses.  AFUDC  represents the borrowing costs and a
           return on common  equity of funds  used to  finance  construction  of
           regulated assets. AFUDC is capitalized as a component of additions to
           property,  plant and equipment and is credited to income.  AFUDC does
           not  represent  current cash  earnings;  however,  under  established
           regulatory rate-making  practices,  after the related plant is placed
           in service,  the Company is permitted to include in the rates charged
           for utility  services a fair return on and depreciation of such AFUDC
           included  in plant in  service.  The  amount  relating  to  equity is
           included in other income ($8,704,000, $10,545,000 and $11,402,000 for
           1996,  1995  and  1994,  respectively)  and the  amount  relating  to
           borrowings   is  included  as  a   reduction   of  interest   expense
           ($3,385,000,  $4,101,000  and  $3,031,000  for  1996,  1995 and 1994,
           respectively).  Capitalized  interest  for  unregulated  construction
           activities amounted to $3,109,000,  $330,000 and $0 in 1996, 1995 and
           1994,  respectively.  The  weighted  average  rates used to calculate
           AFUDC  were 10%,  11% and 12% in 1996,  1995 and 1994,  respectively.
           Maintenance  and  repairs  are  charged  to  operating   expenses  as
           incurred. The book value, net of salvage, of routine property,  plant
           and   equipment   dispositions   is   charged   against   accumulated
           depreciation for regulated operations.

      (e)  Depreciation Expense:
           ---------------------
           Depreciation  expense,  calculated using the straight-line method, is
           based upon the estimated service lives of various  classifications of
           property, plant and equipment and represents  approximately 5% of the
           gross  depreciable  property,  plant and equipment for 1996 and 4% of
           the gross  depreciable  property,  plant and  equipment  for 1995 and
           1994.





                                       F-7
<PAGE>




      (f) Regulatory Assets and Liabilities:
          ----------------------------------
          The Company's  regulated  operations are subject to the provisions of
          Statement  of  Financial   Accounting   Standards  ("SFAS")  No.  71;
          "Accounting for the Effects of Certain Types of Regulation".  SFAS 71
          requires   regulated   entities  to  record   regulatory  assets  and
          liabilities as a result of actions of regulators.  Regulatory  assets
          of  $16,648,000,  $25,006,000  and  $24,669,000 at December 31, 1996,
          1995 and 1994, respectively, related to Postretirement Benefits Other
          than  Pensions  (see Note  14).  Regulatory  assets of  $157,548,000,
          $155,566,000   and   $152,745,000   and  regulatory   liabilities  of
          $22,810,000,  $28,279,000  and $30,830,000 at December 31, 1996, 1995
          and 1994, respectively,  were carried as an offset to deferred income
          taxes (see Note 1(j)).

          The Company continuously  monitors the applicability of SFAS 71 to its
          regulated  operations.  SFAS 71 may,  at some future  date,  be deemed
          inapplicable   due  to  changes  in  the  regulatory  and  competitive
          environments and/or a decision by the Company to accelerate deployment
          of new technology.  If the Company were to discontinue the application
          of SFAS 71 to one or more of its  regulated  operations,  the  Company
          would be required to write off its  regulatory  assets and  regulatory
          liabilities associated with such operation(s) and would be required to
          adjust the carrying  amount of any other assets,  including  property,
          plant and equipment, that would be deemed not recoverable. The Company
          believes its regulated operations continue to meet the criteria for 
          SFAS  71 and  that  the  carrying  value  of  its  regulated property,
          plant and equipment is recoverable in accordance with established 
          rate-making practices.

     (g)  Impairment of Long-Lived Assets and Long-Lived Assets to Be Disposed 
          --------------------------------------------------------------------
          Of:
          ---     
          The Company  adopted the provisions of SFAS No. 121,  "Accounting  for
          the Impairment of Long-Lived  Assets and for  Long-Lived  Assets to Be
          Disposed  Of," on  January  1,  1996.  This  Statement  requires  that
          long-lived assets and certain identifiable intangibles be reviewed for
          impairment  whenever events or changes in circumstances  indicate that
          the carrying amount of an asset may not be recoverable. Recoverability
          of  assets  to be held  and used is  measured  by a comparison  of the
          carrying  amount of an asset to future net cash flows  expected  to be
          generated by the asset.  If such assets are considered to be impaired,
          the impairment to be recognized is measured by the amount by which the
          carrying  amount of the  assets  exceed the fair  value.  Assets to be
          disposed of are reported at the lower of the  carrying  amount or fair
          value  less costs to sell.In 1996, the Company recorded $17,300,000 of
          noncash  charges to pre-tax income for the write off of assets which
          were no longer deemed recoverable in accordance with SFAS 121.

     (h)  Accounting for Investments, Temporary Investments and Short-term Debt:
          ----------------------------------------------------------------------
          Investments include high credit quality,  short- and intermediate-term
          fixed-income   securities   (primarily   state  and   municipal   debt
          obligations)  and  equity  securities.   The  Company  classifies  its
          investments at purchase as available-for-sale or held-to-maturity. The
          Company does not maintain a trading  portfolio.  Securities  which the
          Company will hold for an indefinite period of time, but which might be
          sold in the future as changes in market conditions or economic factors
          occur,  are  classified  as  available-for-sale  and  are  carried  at
          estimated fair market value. Net aggregate unrealized gains and losses
          related to such  securities,  net of taxes, are included as a separate
          component of  Shareholders'  equity.  Securities for which the Company
          has the  intent and  ability to hold to  maturity  are  designated  as
          held-to-maturity  and are  carried at  amortized  cost,  adjusted  for
          amortization of premiums and accretion of discounts over the period to
          maturity.  Interest,  dividends and gains and losses realized on sales
          of securities are reported in Investment income.

          Temporary  investments  in 1994  represented  investments in state and
          municipal securities which matured in less than one year, the proceeds
          of which were  intended  to be and were used to repay a portion of the
          short-term  debt  issued  to  partially  and   temporarily   fund  the
          acquisitions of the GTE and ALLTEL Telecommunications  Properties (see
          Note 3). Such  investments were considered  held-to-maturity  and were
          carried at amortized cost.

          Short-term debt outstanding was issued in the form of commercial paper
          notes payable to temporarily and partially fund the acquisition of the
          GTE and ALLTEL Telecommunications Properties. This short-term debt was
          repaid  with the  maturity  proceeds of company  investments  and with
          proceeds  from the  issuance  of  Equity  Providing  Preferred  Income
          Convertible Securities ("EPPICS," see Note 7).





                                       F-8
<PAGE>




      (i)  Investment in Centennial Cellular Corp.:
           ----------------------------------------
           The Company  recorded  its initial  investment  in 102,187  shares of
           Centennial  Cellular  Corp.  ("Centennial")   Convertible  Redeemable
           Preferred  Stock  (the  "Preferred   Security")  at  $49,842,000  and
           1,367,099  shares of Centennial  Class B Common Stock at $19,826,000,
           which  in  the  aggregate  represented  the  historical  cost  of the
           Company's  investment in its subsidiary,  Citizens  Cellular Company,
           prior  to its  merger  with  Centennial.  During  1994,  the  Company
           purchased  615,195  additional  shares of  Centennial  Class B Common
           Stock for $8,613,000 pursuant to a Centennial rights offering.

           The terms of the  Preferred  Security  provide  that the  Preferred
           Security may be converted by the holder into Centennial  common stock
           and that it accreted a liquidation  value  preference  through August
           31,  1996  at a  fixed  annual  dividend  rate  of  7.5%,  compounded
           quarterly,  until the Preferred  Security reached a liquidation value
           preference of $186,287,000 on August 31, 1996.

           The  Company  recognized  the  non-cash  accretion  on the  Preferred
           Security as it was earned in each period  through  August 31, 1996 as
           investment  income and increased the book value of its  investment in
           Centennial  by the same amount.  The  liquidation  value  preferences
           earned  on the  Preferred  Security  for  1996,  1995 and  1994  were
           $8,993,000, $14,353,000 and $13,481,000, respectively. From inception
           through August 31, 1996,  $57,787,000 of such accretion was accounted
           for in this manner. The Preferred Security is mandatorily  redeemable
           on August 30, 2006.

           Commencing September 1, 1996, Centennial has the option to either (a)
           declare  and  pay  or  accumulate  an  8.5%  annual  dividend  on the
           Preferred Security's $186,287,000 liquidation value or (b) redeem the
           Preferred  Security for $186,287,000 in cash or in Centennial  common
           stock.  Centennial  declared the required $3,959,000 dividend for the
           quarter ended November 30, 1996 and paid the dividend on December 19,
           1996.

           On a quarterly  basis, the Company assesses whether the book value of
           the Preferred  Security can be realized by comparing  such book value
           to the market value of  Centennial's  common equity and by evaluating
           other relevant  indicators of  realizability  including  Centennial's
           ability to redeem the Preferred  Security.  The carrying value of the
           Preferred  Security would be deemed  impaired to the extent that such
           carrying value exceeds the estimated  realizability  of the Preferred
           Security based on all existing facts and circumstances  including the
           Company's  assessment of its ability to realize the carrying value of
           the Preferred  Security  through  mandatory  redemption.  The Company
           believes it can realize its  investment in Centennial  either by cash
           redemption by the issuer funded through refinancing by the issuer, by
           temporary conversion to common equity securities followed by the sale
           of the common equity securities, or by sale of its current investment
           holdings.

     (j)   Income Taxes, Deferred Income Taxes and Investment Tax Credits:
           ---------------------------------------------------------------
           The  Company and its  subsidiaries  are  included  in a  consolidated
           federal  income  tax  return.  The  Company  utilizes  the  asset and
           liability method of accounting for income taxes.  Under the asset and
           liability  method,  deferred  income taxes  reflect the tax effect of
           temporary  differences  between the  financial  statement and the tax
           bases of assets and liabilities  using  presently  enacted tax rates.
           Regulatory  assets and liabilities (see Note 1(f)) include income tax
           benefits   previously  flowed  through  to  customers  and  from  the
           allowance for funds used during construction,  the effects of tax law
           changes  and the tax benefit  associated  with  unamortized  deferred
           investment  tax  credits.  These  regulatory  assets and  liabilities
           represent  the  probable  net  increase  in  revenues  that  will  be
           reflected through future ratemaking  proceedings.  The investment tax
           credits  relating  to utility  properties,  as defined by  applicable
           regulatory authorities, have been deferred and are being amortized to
           income over the lives of the related properties.





                                       F-9
<PAGE>





      (k) Employee Stock Plans:
          ---------------------
          Prior to January 1, 1996, the Company accounted for its employee stock
          option  plans  in  accordance   with  the   provisions  of  Accounting
          Principles Board ("APB") Opinion No. 25,  "Accounting for Stock Issued
          to  Employees",  and related  interpretations.  As such,  compensation
          expense is recorded  on the date of grant only if the  current  market
          price of the underlying  stock exceeded the exercise price. On January
          1, 1996, the Company  adopted SFAS 123, " Accounting  for  Stock-Based
          Compensation", which permits entities to recognize as expense over the
          vesting period the fair value of all stock-based awards on the date of
          grant.  Alternatively,  SFAS 123 also  allows  entities to continue to
          apply the  provisions  of APB Opinion No. 25 and provide pro forma net
          income and pro forma earnings per share disclosures for employee stock
          option grants made in 1995 and future years as if the fair-value based
          method  defined in SFAS 123 had been applied.  The Company  elected to
          continue to apply the provisions of APB Opinion No. 25 and provide the
          pro forma disclosure provisions of SFAS 123 (see Note 9).

     (l)  Earnings  Per Share: 
          --------------------
          Earnings  per  share is based on the  average  number  of  outstanding
          shares. Earnings per share is presented with adjustment for subsequent
          stock  dividends.  The  calculation has not been adjusted for the 1.6%
          stock  dividend  declared on February 18, 1997,  because its effect is
          immaterial.  The  effect  on  earnings  per share of the  exercise  of
          dilutive options is immaterial.

(2)    Property, Plant and Equipment:
       ------------------------------
       The  components  of property,  plant and  equipment at December 31, 1996,
       1995 and 1994 are as follows:

<TABLE>
<CAPTION>
                                                            1996               1995           1994
                                                            ----               ----           ----                                  
                                                                        ($ in thousands)
           <S>                                           <C>                <C>            <C>    
           Transmission and distribution facilities      $2,923,630         $2,641,594     $2,159,452
           Production and generating facilities             960,422            868,119        818,927
           Administrative facilities                        368,178            337,196        285,445
           Construction work in progress                    187,692            212,892        210,213
           Pumping, storage and purification facilities     122,340            107,653         93,942
           Intangibles and other                             20,607             19,900         15,744
                                                      -------------      -------------  -------------
                                                         $4,582,869         $4,187,354     $3,583,723
                                                      =============      =============  =============
</TABLE>

 (3)   Mergers and Acquisitions:
       -------------------------
       In  December  1996,  the  Company  acquired   Conference-Call  USA,  Inc.
       ("Conference-Call")  in a stock  for stock  transaction.  Conference-Call
       provides nationwide conference calling services and its subsidiary, Dial,
       Inc. ("Dial"),  provides  international  dial-back services.  The Company
       issued 1,289,133 shares of common stock in exchange for all of the common
       and preferred stock of  Conference-Call.  If Conference-Call  and/or Dial
       achieves specified  financial results in future periods,  the Company may
       be required to issue up to 1,443,299  additional  shares of common stock.
       This   transaction  was  accounted  for  using  the  purchase  method  of
       accounting  and the results of  operations of  Conference-Call  have been
       included  in the  accompanying  financial  statements  from  the  date of
       acquisition.

       In July 1995,  the Company  acquired  Flex  Communications  ("Flex") in a
       stock  for stock  transaction.  Flex was a  switch-based,  inter-exchange
       carrier providing long distance, 800 Inbound  long-distance,  voice mail,
       paging,  private data  networks and  cellular  services to  approximately
       5,500 customers in upstate New York. The Company issued 855,953 shares of
       Common Stock  Series B for all of the  outstanding  shares of Flex.  This
       transaction  was accounted  for using the pooling of interests  method of
       accounting.  Prior year  financial  statements  were not  restated as the
       amounts were not significant.

       In  March  1995,  the  Company  acquired   Douglassville   Water  Company
       ("Douglassville")  for $173,000 and 31,928  shares of Common Stock Series
       B.  Douglassville  provided  water utility  services in  Pennsylvania  to
       approximately 870 customers. This transaction was accounted for using the
       purchase   method  of  accounting   and  the  results  of  operations  of
       Douglassville have been included in the accompanying financial statements
       from the date of acquisition.




                                       F-10
<PAGE>




       In  February  1995,  the  Company  acquired  from the town of  Youngtown,
       Arizona,  for $1,192,000,  the town's water and wastewater  systems which
       served approximately 3,400 customers.  This acquisition was accounted for
       using the purchase  method of accounting and the results of operations of
       Youngtown  have been included in the  accompanying  financial  statements
       from the date of acquisition.

       In November 1994, the Company and ALLTEL  Corporation  signed  definitive
       agreements  pursuant to which the Company  agreed to acquire  from ALLTEL
       certain   telecommunications   properties   in   eight   states   serving
       approximately  110,000  local  telephone  access lines and certain  cable
       television  systems  serving  approximately  7,000  subscribers  ("ALLTEL
       Telecommunications   Properties").  The  purchase  price  of  the  ALLTEL
       Telecommunications  Properties  (net of 3,600 of the Company's  telephone
       access lines which were valued at $10 million and  transferred  to ALLTEL
       in a tax free  exchange)  was $282  million.  All such access  lines were
       transferred   to  the  Company  on  or  before  March  31,  1996.   These
       transactions  were accounted for using the purchase  method of accounting
       and the results of operations of the ALLTEL Telecommunications Properties
       have been included in the  accompanying  financial  statements from their
       respective dates of acquisition.

       In August 1994, the Company acquired RHC, Inc. ("Metro Utility Co.") in a
       stock  for  stock  transaction.  Metro  Utility  Co.  provided  water and
       wastewater  treatment  services to approximately  10,000 customers in the
       suburban  Chicago area. The Company issued 504,807 shares of Common Stock
       Series B for all of the  outstanding  shares of Metro  Utility  Co.  This
       transaction  was accounted  for using the pooling of interests  method of
       accounting.

       In May  1993,  the  Company  and  GTE  Corp.  ("GTE")  signed  definitive
       agreements  pursuant to which the Company agreed to acquire from GTE, for
       approximately  $1.1  billion  in  cash,  certain  GTE  telecommunications
       properties serving  approximately 500,000 local telephone access lines in
       eight states ("GTE Telecommunications Properties"). All such access lines
       were  transferred  to the Company on or before  December 30, 1994.  These
       transactions  were accounted for using the purchase  method of accounting
       and the results of  operations of the GTE  Telecommunications  Properties
       have been included in the  accompanying  financial  statements from their
       respective dates of acquisition.

       The following  unaudited  pro forma  financial  information  presents the
       combined  results of  operations  of the  Company  and the GTE and ALLTEL
       Telecommunications   Properties  acquired  as  if  the  acquisitions  had
       occurred  on  January  1 of  the  year  preceding  the  respective  dates
       acquired. The effects of the other acquisitions described above would not
       significantly  impact  the pro forma  results.  The pro  forma  financial
       information  does not necessarily  reflect the results of operations that
       would   have   occurred   had  the   Company   and  the  GTE  and  ALLTEL
       Telecommunications  Properties  constituted  a single  entity during such
       periods.
                                     1996                  1995            1994
                                     ----                  ----            ----
                                 ($ in thousands, except for per-share amounts)
Revenues                           $1,311,000       $1,159,000      $1,138,000
Net Income                           $180,000         $175,000        $172,000
Earnings per share                       $.77             $.74            $.73

       A subsidiary  of the  Company,  in a joint  venture with a subsidiary  of
       Century  Communications,  Corp.  ("Century"),  acquired  and operates two
       cable   television   systems  in  southern   California   serving  49,500
       subscribers.  Century is a cable television company of which Leonard Tow,
       the Chairman,  Chief Executive Officer and Chief Financial Officer of the
       Company,  is Chairman and Chief Executive  Officer.  In addition,  Claire
       Tow, a director of the Company, is a Senior Vice President and a director
       of Century and Robert Siff,  a director of the Company,  is a director of
       Century. The joint venture is governed by a management board on which the
       Company and Century are equally represented. A subsidiary of Century (the
       "Manager") manages the day-to-day  operations of the systems. The Manager
       does not receive a management  fee but is reimbursed  only for the actual
       costs it  incurs on behalf of the  joint  venture.  With  respect  to the
       purchase  of any  service or asset for the joint  venture  for use in the
       systems,  the Manager is obligated  to pass through to the joint  venture
       any  discount,  up to 5%,  off the  published  prices of  vendors  and is
       entitled to retain any discount in excess of 5%. The Company accounts for
       the joint venture  following the equity method of  accounting.  On August
       19, 1996,  the joint  venture  entered into  agreements  to acquire three
       additional cable television systems serving a total of 76,000 subscribers
       in southern  California for approximately $140 million.  The acquisitions
       are subject to regulatory approval and are expected to close in the first
       half of 1997.




                                      F-11 
<PAGE>




(4)    Investments:
       ------------
       The components of investments at December 31, 1996,  1995 and 1994 are as
       follows:

                                         1996           1995        1994
                                         ----           ----        ----
                                                  ($ in thousands)
State and municipal securities          370,783  $    172,518  $    174,790     
Centennial Preferred Security           107,629        98,636        84,283
Marketable equity securities             58,351        57,528        65,527
Other fixed income securities             2,389           408           411
                                     -----------    ----------    ----------
    Total                               539,152  $    329,090  $    325,011     
                                     ===========    ==========    ==========

       Marketable  equity  securities  for 1996 and 1995  include the  Company's
       investments in Hungarian Telephone and Cable Corp.  ("HTCC"),  Centennial
       Class B Common Stock (see Note 1 (i)) and Century  Class A Common  Stock.
       For 1994,  marketable  equity  securities  include the Centennial Class B
       Common Stock and  Century Class A Common Stock.  The  investment  in  the
       shares of Century Class A Common Stock represents approximately 2% of the
       total  outstanding  common  stock  of  Century.   The  Chairman,   Chief
       Executive  Officer  and Chief  Financial  Officer of the  Company is also
       Chairman and Chief Executive Officer of Century.

       Net  realized  gains on  marketable  equity  securities  included  in the
       determination   of  net  income  for  the  years  1996,  1995  and  1994,
       respectively,   were  $0,  $13,904,000,   and  $3,760,000.  The  cost  of
       marketable   equity   securities   sold  during  1996,   1995  and  1994,
       respectively,  was $0, $9,863,000,  and $384,000.  The cost of securities
       sold was based on the actual cost of the shares of each  security held at
       the time of sale. The Company recognized $22,138,000 in investment income
       in 1996 for guarantees and financial  support  provided by the Company to
       HTCC.

       The following  summarizes the amortized cost,  gross  unrealized  holding
       gains and losses and fair market value for investments.
<TABLE>
<CAPTION>       

                                                         Unrealized Holding     Aggregate Fair
Investment Classification           Amortized Cost       Gains    (Losses)      Market Value
- - -------------------------           --------------       ------   --------      ------------
                                                           ($ in thousands)
<S>                                 <C>           <C>          <C>           <C>
As of December 31, 1996
Held-To-Maturity                    $    107,629  $    78,658  $          0  $     186,287
Available-For-Sale                       442,884        2,903      (14,264)        431,523

As of December 31, 1995
Held-To-Maturity                    $    244,982  $    79,808  $       (59)  $     324,731
Available-For-Sale                        77,485        8,422       (1,799)         84,108

As of December 31, 1994
Held-To-Maturity                    $    259,484  $    80,293  $    (3,055)  $     336,722
Available-For-Sale                        50,809       14,718            0          65,527
</TABLE>

        The amortized cost of  held-to-maturity  securities plus the aggregate
        fair  market  value of  available-for-sale  securities  for each  year
        presented  above  equals  the total of  investments  presented  in the
        foregoing  investments  table. As of December 31, 1996 all investments
        except the  Centennial  Preferred  Security  have been  classified  as
        available-for-sale.



                                       F-12
<PAGE>





       The Company sold $68,458,000 and $19,335,000 of securities  classified as
       held-to-maturity during 1995 and 1994,  respectively,  for the purpose of
       financing   a  portion  of  the   acquisition   of  the  GTE  and  ALLTEL
       Telecommunications  Properties;  gross  realized  gains on such sales for
       1995 and 1994,  respectively,  were  $474,000 and  $372,000,  while gross
       realized losses were $8,000 and $94,000 for 1995 and 1994, respectively.

(5)    Fair Value of Financial Instruments:
       ------------------------------------
       The following  table  summarizes the carrying  amounts and estimated fair
       values for certain of the Company's financial instruments at December 31,
       1996,  1995 and 1994. For the other financial  instruments,  representing
       cash and cash  equivalents,  accounts and notes  receivables,  short-term
       debt,  accounts  payable  and other  accrued  liabilities,  the  carrying
       amounts  approximate fair value due to the relatively short maturities of
       those instruments.

<TABLE>
<CAPTION>
                                             1996                                  1995                     1994
                                  ------------------------------------     -------------------------     ----------
                                                                                           
                                  Carrying                   Carrying                       Carrying                                
                                   Amount       Fair Value    Amount       Fair Value        Amount      Fair Value 
                                   ------       ----------    ------       ----------        ------      ----------
                                                                ($ in thousands)  
<S>                           <C>          <C>            <C>            <C>            <C>            <C>
Temporary Investments         $         0  $           0  $           0  $           0  $     108,818  $    108,935                 
Investments                       539,152        617,810        329,090        408,839        325,011       402,249
Long-term Debt                  1,509,697      1,532,251      1,187,000      1,263,000        994,189       992,349
EPPICS                            201,250        192,194              0              0              0             0
</TABLE>

       The  fair  value  of the  above  financial  instruments,  except  for the
       investment in the Centennial  Preferred  Security and certain  options on
       marketable equity securities, are based on quoted prices at the reporting
       date for those  financial  instruments.  The fair value of the Centennial
       Preferred  Security  is  estimated  to  be  its  accreted  value  at  the
       respective  reporting  dates  (see Note  1(i))  while  the fair  value of
       certain  options  on  marketable   equity  securities  is  based  on  the
       Black-Scholes option pricing model.

   (6) Long-term Debt:
       ---------------
<TABLE>
<CAPTION>    
                                        Weighted average
                                        interest rate at                               December 31, 1996
                                    December 31, 1996  Maturities     -------------------------------------------               
                                    -----------------  ----------                1996            1995           1994
                                                                                 ----            ----           ----                
                                                                                            ($ in thousands)
   <S>                                              <C>    <C>            <C>            <C>            <C>
   Debentures                                       7.34%  2001 - 2046    $   1,000,000  $     700,000  $     425,000
   Industrial development revenue bonds             5.62%  2015 - 2031          391,789        374,089        325,125
   Rural Utilities Service Loan Contracts           5.89%  1998 - 2027           77,909         71,609         47,106
   Senior unsecured notes                           8.05%      2012              36,000         23,000              0
   Other long-term debt                             6.82%  1998 - 2027            3,999          2,202          9,158
   Commercial paper notes payable                       -        -                    0         16,100        187,800
                                                                             ----------     ----------     ----------
          Total long-term debt                                            $   1,509,697  $   1,187,000  $     994,189
                                                                             ===========    ===========    ===========
</TABLE>

       The total principal  amounts of industrial  development  revenue bonds at
       December 31, 1996,  1995 and 1994 were  $422,780,000,  $406,080,000,  and
       $392,530,000,  respectively.  Industrial  development  revenue bond funds
       issued  are held by a  trustee  until  used  for  payment  of  qualifying
       construction.  The amounts  presented in the table above  represent funds
       that have been used for construction  through December 31, 1996, 1995 and
       1994, respectively.

       On December 31, 1995 and 1994,  certain  commercial  paper notes  payable
       were classified as long-term debt because these obligations were expected
       to and have been refinanced with long-term debt securities.

       The Company has available  lines of credit with  commercial  banks in the
       amounts of $400,000,000  and  $200,000,000,  which expire on December 10,
       1997 and December 16, 2002,  respectively,  and have associated  facility
       fees  of  one-thirty   third  of  one  percent   (0.03%)  per  annum  and
       one-twentieth of one percent (0.05%) per annum,  respectively.  The terms
       of the lines of credit provide the Company with extension options.




                                       F-13
<PAGE>


       The installment principal payments and maturities of long-term debt for 
       the next five years are as follows:
<TABLE>
<CAPTION>
                                          1997            1998          1999         2000          2001
                                          ----            ----          ----         -----         ----
                                                                 ($ in thousands)  
        <S>                                <C>           <C>           <C>            <C>        <C>    
        Installment principal  payments    $3,460        $2,795        $2,821         $2,967     $  3,100
        Maturities                            133         5,965             0            274       50,000
                                          -------        ------        ------        -------      -------
                                           $3,593        $8,760        $2,821         $3,241      $53,100
                                          =======        ======        ======        =======      =======
</TABLE>

       Holders of certain industrial development revenue bonds may tender at par
       prior to maturity. The next tender date is August 1, 1997 for $30,350,000
       of principal  amount of bonds.  The Company  expects to remarket all such
       bonds which are tendered. In the years 1996, 1995 and 1994, respectively,
       interest   payments  on  short-  and  long-term  debt  were  $93,274,000,
       $78,659,000 and $74,803,000.

  (7)  Company Obligated Mandatorily Redeemable Convertible Preferred
       --------------------------------------------------------------
       Securities:
       -----------
       During the first quarter of 1996 a consolidated  wholly-owned  subsidiary
       of the Company,  Citizens  Utilities Trust (the "Trust"),  issued,  in an
       underwritten  public offering,  4,025,000 shares of 5% Company  Obligated
       Mandatorily  Redeemable Convertible Preferred Securities due 2036 ("Trust
       Convertible  Preferred Securities" or "EPPICS"),  representing  preferred
       undivided  interests  in the  assets  of the  Trust,  with a  liquidation
       preference  of $50  per  security  (for a  total  liquidation  amount  of
       $201,250,000).  The proceeds  from the issuance of the Trust  Convertible
       Preferred  Securities  and a Company  capital  contribution  were used to
       purchase  $207,475,000  aggregate  liquidation  amount of 5%  Partnership
       Convertible  Preferred  Securities  due 2036 from  another  wholly  owned
       consolidated   subsidiary,   Citizens   Utilities   Capital   L.P.   (the
       "Partnership").  The  proceeds  from  the  issuance  of  the  Partnership
       Convertible  Preferred Securities and a Company capital contribution were
       used to purchase from the Company $211,756,050 aggregate principal amount
       of 5%  Convertible  Subordinated  Debentures Due 2036. The sole assets of
       the Trust are the Partnership  Convertible Preferred Securities,  and the
       Company's Convertible  Subordinated  Debentures are substantially all the
       assets of the Partnership. The Company's obligations under the agreements
       related to the issuances of such securities, taken together, constitute a
       full  and   unconditional   guarantee  by  the  Company  of  the  Trust's
       obligations  relating to the Trust Convertible  Preferred  Securities and
       the  Partnership's  obligations  relating to the Partnership  Convertible
       Preferred Securities. The $196,722,000 of net proceeds from the issuances
       was used to permanently  fund a portion of the acquisition of the GTE and
       ALLTEL Telecommunications Properties.

       In accordance  with the terms of the  issuances,  the Company paid the 5%
       interest on the Convertible  Subordinated  Debentures in Citizens' Common
       Stock Series A. During 1996, 709,748 shares of Common Stock Series A were
       issued to the  Partnership in payment of interest of which 654,119 shares
       were sold by the Partnership to satisfy cash dividend  payment  elections
       by the holders of the EPPICS. The sales proceeds and the remaining 55,629
       shares of Common Stock Series A were  distributed  by the  Partnership to
       the Trust. The Trust  distributed the cash and shares as dividends to the
       holders of the EPPICS.

(8)    Capital Stock:
       --------------
       The common stock of the Company is in two series,  Series A and Series B.
       The Company is  authorized  to issue up to  250,000,000  shares of Common
       Stock Series A and 350,000,000 shares of Common Stock Series B. Quarterly
       stock dividends are declared and issued at the same rate on both Series A
       and Series B. Series B  shareholders  have the option of enrolling in the
       "Series B Common  Stock  Dividend  Sale Plan." The Plan  offers  Series B
       shareholders  the  opportunity to have their stock  dividends sold by the
       Plan  Broker and the net cash  proceeds of the sale  distributed  to them
       quarterly.  Series A shares are convertible share-for-share into Series B
       shares.  Series B shares are not  convertible  into Series A. Both series
       are the same in all other respects.


                                       F-14
<PAGE>

       Quarterly  stock  dividend  rates  declared on Common  Stock Series A and
       Series B are based upon cash equivalent rates and share market prices,
       and have been as follows:

                                               Dividend Rates
                                       ---------------------------------
                                       1996         1995           1994
                                       ----         ----           ----
        First quarter                  1.6 %        1.5 %         1.1  %
        Second quarter                 1.6 %        1.5 %         1.15 %
        Third quarter                  1.6 %        1.6 %         1.3  %
        Fourth quarter                 1.6 %        1.6 %         1.4  %
                                       -----        ------        ------
          Total                        6.4 %        6.2 %         4.95 %
                                       ======       ======        ======
          Compounded Total             6.56%        6.35%         5.04 %
                                       ======       ======        ======

       Annualized  stock  dividend  cash  equivalent  rates  considered  by  the
       Company's  Board of Directors in declaring stock dividends for 1996, 1995
       and  1994,   respectively,   were  71 3/4, 67 3/4  and 64 5/8 per share  
       (adjusted  for  all  stock  dividends  paid subsequent  to all  dividends
       declared  through  December  31,  1996 and rounded to the nearest 1/8th).

       On January 30, 1995,  the  Company,  pursuant to an  underwritten  public
       offering,  issued  19,000,000  shares of its Common  Stock Series A at an
       issuance price of $13 3/8  per share (not adjusted for subsequent  stock
       dividends).  The  $244,200,000 of net proceeds from the issuance was used
       to   permanently   fund  a  portion  of  the   acquisition   of  the  GTE
       Telecommunications Properties.

       In May 1996 and 1995,  the Board of Director's  authorized the buyback of
       up to $75 million and $50 million, respectively, of Common Stock Series A
       and Series B shares  solely for purposes of funding the  Company's  stock
       dividend  policy.  Shares  have  been and will be  purchased  on the open
       market from time to time.  The Company  purchased  6,554,000  shares at a
       cost of $75,481,000 in 1996 and 1,865,000 shares at a cost of $22,028,000
       in 1995. All purchased shares have been used to pay stock dividends.

       The activity in shares of  outstanding  common stock for Series A and
       Series B during 1996,  1995 and 1994 is summarized as follows:

<TABLE>
<CAPTION>
                                                                           Number of Shares
                                                                           ----------------
                                                                       Series A          Series B
                                                                       --------          --------
       <S>                                                          <C>                 <C>  
       Balance at January 1, 1994                                   129,785,000         52,477,000
            Acquisition                                                       0            505,000
            Common stock dividends                                    6,484,000          2,744,000
            Stock plans                                                 355,000          1,122,000
            Conversion of Series A to Series B                       (2,278,000)         2,278,000
                                                                    -----------         ----------
       Balance at December 31,1994                                  134,346,000         59,126,000
            Acquisitions                                                       0           888,000
            Common stock issuance                                     19,000,000                 0
            Common stock dividends                                     9,499,000         4,098,000
            Common stock buybacks to fund stock dividends               (462,000)       (1,403,000)
            Stock plans                                                  601,000         1,894,000
            Conversions of Series A to Series B                       (7,626,000)        7,626,000
                                                                    ------------        ----------
       Balance at December 31, 1995                                  155,358,000        72,229,000
            Acquisition                                                1,289,000                 0
            Common stock dividends                                     9,819,000         4,984,000
            Common  stock issued to fund EPPICS dividends                710,000                 0
            Common  stock buybacks to fund stock dividends            (1,356,000)       (5,198,000)
            Stock plans                                                  508,000           805,000
            Conversions of Series A to Series B                      (11,086,000)       11,086,000
                                                                    ------------       -----------
       Balance at December 31, 1996                                  155,242,000        83,906,000
                                                                    ============       ===========
</TABLE>

       The Company has 50,000,000  authorized  but unissued  shares of preferred
       stock ($.01 par).





                                       F-15
<PAGE>




(9)    Stock Plans:
       ------------
       At December 31, 1996, the Company had four stock based compensation plans
       which are  described  below.  The Company  applies APB Opinion No. 25 and
       related  interpretations  in  accounting  for its  employee  stock plans.
       Accordingly,  no  compensation  cost has been recognized in the financial
       statements for options issued pursuant to the Management Equity Incentive
       Plan ("MEIP"),  Equity  Incentive Plan ("EIP") or Employee Stock Purchase
       Plan ("ESPP").  Compensation cost recognized for its Directors'  Deferred
       Fee Equity  Plan was  $161,231 in 1996,  $71,293 in 1995,  and $38,971 in
       1994.  Had the  Company  determined  compensation  cost based on the fair
       value at the grant date for its MEIP,  EIP and ESPP  under SFAS 123,  the
       Company's  net pro forma income and Earnings Per Share would have been as
       follows:
<TABLE>
<CAPTION>
                                                                 1996               1995
                                                                 ----               ----
                                                                   ($ in thousands)
              <S>                            <C>              <C>                 <C>
              Net Income                     As reported      $178,660            $159,536
                                             Pro forma        $177,426            $159,072

              Earnings per share             As reported          $.77                $.69
                                             Pro forma            $.76                $.68
</TABLE>
       Pro forma net income  reflects only the vested portion of options granted
       in 1996 and 1995. Therefore,  the full impact of calculating compensation
       cost for stock  options  under SFAS 123 is not reflected in the pro forma
       amounts above  because pro forma  compensation  cost only includes  costs
       associated  with the vested  portion of options  granted  pursuant to the
       MEIP, EIP and ESPP on or after January 1, 1995.

                        Management Equity Incentive Plan
                        -------------------------------- 
       Under the MEIP, awards of the Company's Common Stock Series A or Series B
       may  be  granted  to  eligible   officers,   management   employees   and
       non-management  exempt  employees of the Company and its  subsidiaries in
       the form of incentive stock options,  non-qualified stock options,  stock
       appreciation  rights  ("SARs"),  restricted  stock or  other  stock-based
       awards.  The MEIP is  administered by the  Compensation  Committee of the
       Board of Directors.

       The maximum number of shares of common stock which may be issued pursuant
       to awards at any time is 5%  (11,957,000  as of December 31, 1996) of the
       Company's common stock  outstanding . No awards will be granted more than
       10 years  after  the  effective  date  (June 22,  1990) of the MEIP.  The
       exercise  price of stock  options  and SARs  shall be equal to or greater
       than the fair market value of the underlying  common stock on the date of
       grant.  Stock options are generally not  exercisable on the date of grant
       but vest over a period of time.

       Under the terms of the MEIP,  subsequent stock dividends and stock splits
       have the  effect of  increasing  the  option  shares  outstanding,  which
       correspondingly  decreases  the  average  exercise  price of  outstanding
       options.

       The following summary of shares subject to option under the MEIP presents
       option share activity adjusted for subsequent stock dividends.
<TABLE>
<CAPTION>
                                                        Shares               Weighted
                                                       Subject to         Average Option 
                                                        Option           Price Per Share
                                                        ------           ---------------
<S>                                                    <C>                  <C> 
Balance at January 1, 1994                             6,808,000            $11.88
    Options granted                                    1,770,000             11.53
    Options exercised                                  (169,000)              7.10
    Options canceled or lapsed                          (78,000)             12.50
                                                    -------------
Balance at December 31, 1994                           8,331,000             11.89
    Options granted                                      105,000             10.38
    Options exercised                                  (276,000)              6.33
    Options canceled or lapsed                         (115,000)             13.29
                                                    -------------
Balance at December 31, 1995                           8,045,000             12.05
    Options granted                                    2,842,000             11.44
    Options exercised                                  (361,000)              7.23
    Options canceled or lapsed                         (558,000)             12.18
                                                    =============
Balance at December 31, 1996                           9,968,000            $11.96
                                                    =============

</TABLE>

                                       F-16
<PAGE>


         The following  table  summarizes  information  about shares  subject to
         options under the MEIP at December 31, 1996.
<TABLE>
<CAPTION>   

                        Options Outstanding                                        Options Exercisable
                ----------------------------------------------------------    -------------------------------
                                                         Weighted- Average
    Number          Range of        Weighted-Average         Remaining           Number      Weighted-Average
 Outstanding    Exercise Prices      Exercise Price        Life in Years      Exercisable     Exercise Price
 -----------    ---------------      --------------        -------------      -----------     --------------
     <S>          <C>                     <C>                   <C>              <C>               <C>
        26,000    $  3 - 5                $ 4                   3.8                 26,000         $ 4
       834,000       8 - 10                 8                   4.9                834,000           8
     5,604,000      10 - 12                12                   8.1              1,746,000          12
     2,196,000      12 - 14                13                   8.2              2,166,000          13
     1,308,000      14 - 16                15                   6.9                824,000          15
- - --------------                                                                ------------
     9,968,000       3 - 16                12                   7.7              5,596,000          12
==============                                                                =============
</TABLE>

         The  weighted-average  fair  value  of  options  granted  during  1996 
         and  1995  were  $1.51  and  $1.80,  respectively. For purposes of  the
         pro forma  calculation  under  SFAS 123,  the   fair   value  of   each
         option  grant  is   estimated  on   the  date   of  grant   using   the
         Black-Scholes  option-pricing   model with the following weighted
         average assumptions used for grants in 1996 and 1995:

                                    1996          1995
                                    ----          ----
Dividend yield                      6.2%          5.6%
Expected volatility                  20%           20%
Risk-free interest rate            5.63%         6.25%
Expected life                    7 years       7 years

         During 1996 and 1995, the Company  granted  restricted  stock awards to
         key employees in the form of the Company's Common Stock Series B. There
         were no restricted  stock award grants in 1994.  The number of Series B
         shares  issued as  restricted  stock  awards  during 1996 and 1995 were
         522,322  and  9,831,   respectively   (adjusted  for  subsequent  stock
         dividends).  None of the restricted stock awards may be sold, assigned,
         pledged or otherwise transferred,  voluntarily or involuntarily, by the
         employee until the  restrictions  lapse.  The  restrictions  lapse over
         six-month  through  five-year  periods.  At December 31, 1996,  834,673
         shares  (adjusted for subsequent  stock  dividends and stock splits) of
         restricted stock were outstanding.

                              Equity Incentive Plan
                              ---------------------
         On May 23, 1996, the  shareholders  of the Company voted to approve the
         EIP. Under the EIP, awards of the Company's Series A or Series B Common
         Stock may be granted to eligible  officers,  management  employees  and
         non-management  employees  of the Company and its  subsidiaries  in the
         form of incentive  stock options,  non-qualified  stock options,  SARs,
         restricted stock or other stock-based  awards.  The EIP is administered
         by the Compensation Committee of the Board of Directors.

         The  maximum  number  of shares  of  common  stock  which may be issued
         pursuant to awards at any time is 11,300,000  shares. No awards will be
         granted more than 10 years after the  effective  date (May 23, 1996) of
         the EIP. The exercise price of stock options and SARs shall be equal to
         or greater than the fair market value of the underlying common stock on
         the date of grant.  Stock options are generally not  exercisable on the
         date of grant but vest over a period of time.

         Under the terms of the EIP, subsequent stock dividends and stock splits
         have the effect of  increasing  the option  shares  outstanding,  which
         correspondingly  decrease  the average  exercise  price of  outstanding
         options.  As of December  31, 1996,  there have been no awards  granted
         under the EIP.






                                       F-17
<PAGE>

                          Employee Stock Purchase Plan
                          ----------------------------
       The  Company's  ESPP was  approved by  shareholders  on June 12, 1992 and
       amended  on May 21,  1993.  Under the  ESPP,  eligible  employees  of the
       Company and its  subsidiaries  may subscribe to purchase shares of Common
       Stock  Series B at 85% of the lower of the  average  market  price on the
       first  day of the  purchase  period  or on the last  day of the  purchase
       period.  An  employee  may  elect  to have up to 20% of  annual  base pay
       withheld    in   equal    installments    throughout    the    designated
       payroll-deduction  period for the  purchase  of  shares.  The value of an
       employee's  subscription may not exceed $25,000 in any one calendar year.
       As of December  31,  1996,  there were  1,931,000  shares of Common Stock
       Series B reserved  for  issuance  under the ESPP.  These  shares  will be
       adjusted for any future stock  dividends or stock  splits.  The ESPP will
       terminate when all 1,931,000  shares  reserved have been  subscribed for,
       unless terminated earlier or extended by the Board of Directors. The ESPP
       is administered by the Compensation  Committee of the Board of Directors.
       As of December 31, 1996,  the number of  employees  participating  in the
       ESPP was 2,041 and the total  number of shares  subscribed  for under the
       ESPP was 1,277,580.  For purposes of the pro forma calculation under SFAS
       123, compensation cost is recognized for the fair value of the employees'
       purchase rights,  which was estimated using the Black-Scholes  Model with
       the following  assumptions for subscription periods beginning in 1996 and
       1995:

                                    1996          1995
                                    ----          ----
Dividend yield                      6.4%          6.2%                         
Expected volatility                  20%           20%
Risk-free interest rate            5.30%         5.56%
Expected life                   6 months      6 months

       The weighted-average  fair value of those purchase rights granted in 1996
       and 1995 was $3.20 and $3.27, respectively.

                       Directors' Deferred Fee Equity Plan
                       -----------------------------------
       The  Company's non-employee Directors' Deferred  Fee Equity  Plan (the
       "Directors'  Plan") was approved by  shareholders  on May 19, 1995 and
       amended on August 20, 1996.  The  Directors'  Plan  includes an Option
       Plan, a Stock Plan and a Formula  Plan.  Through the Option  Plan,  an
       eligible  director may elect to receive up to $30,000 per annum of his
       or her director's fees for a period of up to five years in the form of
       options to purchase  Company common stock,  the number of such options
       being equal to such fees  divided by 20% of the fair  market  value of
       Company common stock on the effective date of the options. Through the
       Stock Plan, an eligible director may elect to receive all or a portion
       of his or her director's fees in the form of Plan Units, the number of
       such Plan Units  being  equal to such fees  divided by the fair market
       value of Company common stock on certain  specified dates. The Formula
       Plan provides each Director of the Company  options to purchase  5,000
       shares of common stock on the first day of each year beginning in 1997
       and  continuing  through  2002  regardless  of whether the Director is
       participating  in the  Option  Plan or Stock  Plan.  In  addition,  on
       September  1, 1996,  options to purchase  2,500 shares of common stock
       were granted to each  Director.  The exercise price of the options are
       100% of the fair market value on the date of grant and the options are
       excercisable  six months  after the grant date and remain  exercisable
       for ten years after the grant  date.  In the event of  termination  of
       Directorship,  a Stock Plan participant will receive the value of such
       Plan Units in either stock or cash or installments of cash as selected
       by the Participant at the time of the related Stock Plan election.  As
       of any date,  the maximum  number of shares of common stock which the
       Plan may be  obligated  to deliver  pursuant to the Stock Plan and the
       maximum  number  of  shares  of common stock  which  shall  have been
       purchased by Participants pursuant to the Option Plan and which may be
       issued pursuant to outstanding options under the Option Plan shall not
       be more  than one  percent  (1%) of the  total  outstanding  shares of
       Common  Stock  Series A and  Series B of the  Company as of such date,
       subject  to  adjustment  in the  event  of  changes  in the  corporate
       structure of the Company affecting capital stock.  There are currently
       12 directors  participating  in the Directors'Plan. In 1996, the total
       Options and Plan Units earned were 147,611, and 14,364,  respectively.
       In 1995,  the total  Options and Plan Units earned were  100,818,  and
       6,770,  respectively  (adjusted for stock dividends).  At December 31,
       1996,  144,312 options were exercisable at a weighted average exercise
       price of $11.25.

                                       F-18 
<PAGE>






(10)     Income Taxes:
         -------------
       The  following is a  reconciliation  of the provision for income taxes at
       federal statutory rates to the effective rates:
<TABLE>
<CAPTION>   

                                                                       1996           1995            1994
                                                                    -----------    -----------    ------------
<S>                                                                      <C>          <C>           <C>
Consolidated tax  provision at federal statutory  rate                   35.0%        35.0%         35.0%
State income tax provisions, net of  federal income tax benefit           0.5%         2.1%          2.5%
Allowance for funds used during  construction                           (2.0%)        (2.3%)        (2.4%)
Nontaxable investment income                                            (1.7%)        (1.7%)        (2.9%)
Amortization of investment tax credits                                  (0.7%)        (0.9%)        (0.9%)
All other - net                                                          0.4%         (2.7%)        (0.4%)                        
                                                                    -----------    -----------    ------------
                                                                         31.5%        29.5%         30.9%
                                                                    ===========    ===========    ============
</TABLE>

         As of December 31, 1996,  1995 and 1994,  accumulated  deferred income
         taxes  amounted  to  $334,117,000,   $298,424,000  and   $230,556,000,
         respectively,  and the  unamortized  deferred  investment  tax credits
         amounted to $13,858,000,  $15,670,000, and $17,594,000,  respectively.
         Income taxes paid during the year were $22,525,000,  $39,425,000,  and
         $30,395,000 for 1996, 1995 and 1994, respectively.

         The components of the net deferred income tax liability at December 31,
         are as follows:

<TABLE>
<CAPTION> 
                                                            1996          1995            1994
                                                            ----          ----            ----                
                                                                     ($ in thousands)
         <S>                                              <C>           <C>            <C>
         Deferred income tax liabilities:
         --------------------------------
          Property, plant and equipment basis differences $ 285,673     $ 246,128      $ 177,549   
          Regulatory assets                                  63,447        63,871         62,578
          Other - net                                        14,469        22,741         28,704
                                                         -----------    ----------    ----------
                                                            363,589       332,740        268,831
                                                         -----------    ----------    ----------
         Deferred income tax assets:
         ---------------------------   
          Regulatory liabilities                             10,076        12,415         13,498
          Deferred investment tax credits                     5,538         6,231          7,183 
                                                         -----------    ----------    -----------
                                                             15,614        18,646         20,681
                                                         -----------    ----------    -----------
          Net deferred income tax liabitlity              $ 347,975     $ 314,094      $ 248,150                                    
                                                         ===========    ==========    ===========

</TABLE>








                                       F-20
<PAGE>





       The provision  for federal and state income  taxes,  as well as the taxes
       charged or  credited  to  Shareholders'  equity,  includes  amounts  both
       payable currently and deferred for payment in future periods as indicated
       below:

<TABLE>
<CAPTION>   
                                                                                                                                   
                                                                                  1996            1995             1994
                                                                                  ----            ----            ----
                                                                                             ($ in thousands)
<S>                                                                          <C>           <C>            <C>
Income taxes charged (credited) to the income statement 
Current:   
   Federal                                                                   $     19,775  $      13,297  $       28,347
   State                                                                          (3,256)          1,014           3,595
                                                                                ----------
                                                                                              -----------    ------------
        Total current                                                              16,519         14,311          31,942
                                                                                ----------    -----------    ------------
Deferred:
   Federal                                                                         64,895         48,168          29,829
   Investment tax credits                                                         (1,865)        (2,057)         (1,949)
   State                                                                            5,388          6,395           4,501
                                                                                ----------    -----------    ------------
       Total deferred                                                              68,418         52,506          32,381
                                                                                ----------    -----------    ------------
                                                                                   84,937         66,817          64,323
                                                                                ----------    -----------    ------------
Income tax benefit on dividends on convertible preferred securities
Current:
   Federal                                                                        (3,149)              0               0
   State                                                                            (479)              0               0
                                                                                ----------    -----------    ------------
         Total                                                                    (3,628)              0               0
                                                                                ----------    -----------    ------------
         Income taxes charged to the income statement (a)                          81,309         66,817          64,323

                                                                                ----------    -----------    ------------

Income taxes charged  (credited) to  shareholders'  equity
- - ----------------------------------------------------------
Deferred income taxes (benefits) on unrealized gains or losses on securities
    classified as available-for-sale                                              (6,884)        (3,052)           5,588
Current benefit arising from stock options exercised                                (345)          (406)           (137)
                                                                                ----------    -----------    ------------
         Income taxes charged (credited) to shareholders' equity (b)              (7,229)        (3,458)           5,451
                                                                                ==========    ===========    ============
Total income taxes (a) plus (b)                                              $     74,080  $      63,359  $       69,774
                                                                                ==========    ===========    ============
</TABLE>
     The  Company's  alternative  minimum tax credit as of December  31, 1996 is
     $65,056,000  which can be carried  forward  indefinitely  to reduce  future
     regular tax liability.  Such amount is included as a debit against  accrued
     income taxes.





                                       F-20
<PAGE>


(11)   Segment Information:
       --------------------
<TABLE>
<CAPTION>
                                                              Year Ended December 31,
                                                      -------------------------------------------
                                                                                                                  
                                                               1996           1995          1994
                                                               ----           ----          ----
                                                                        ($ in thousands)
<S>                                                   <C>            <C>            <C>
Communications:
- - ---------------
   Revenues                                           $     786,307  $     616,747  $     456,875
   Operating income                                         206,537        174,196        148,720
   Depreciation                                             153,571        120,608         81,659
   Capital expenditures, net                                225,648        141,063        173,225
   Assets                                                 2,412,382      2,097,277      1,805,893

Public Services:
- - ----------------

    Natural gas:
    ------------
        Revenues                                      $     239,619  $     197,902  $     208,940
        Operating income                                     33,756         25,874         30,205
        Depreciation                                         10,953         12,155         10,827
        Capital expenditures, net                            27,691         28,659         26,247
        Assets                                              381,740        344,036        306,979

    Electric:
    ---------
        Revenues                                      $     192,297  $     175,351  $     167,940
        Operating income                                     24,805          30,060        31,221
        Depreciation                                         18,718         17,035         15,251
        Capital expenditures, net                            24,591         32,849         34,379
        Assets                                              482,194        487,893        458,457

    Water and Wastewater:
    ---------------------
        Revenues                                      $      88,294  $      79,032  $      72,395
        Operating income                                     30,588         24,043         17,978
        Depreciation                                         10,491          9,137          7,438
        Capital expenditures, net                            21,048         27,958         22,276
        Assets                                              511,628        505,851        455,312
</TABLE>

(12)   Quarterly Financial Data (unaudited):
       -------------------------------------
<TABLE>
<CAPTION> 
                                                                                  Net Income
                                                             ---------------------------------------------------
                                               ($ in thousands)                          Per Share
                                               ----------------                 ----------------------------
            1996                           Revenues           Amount               Series A      Series B
            ----                           --------           ------               --------      --------
       <S>                                  <C>                <C>                     <C>           <C>
       First quarter                        $329,138           $38,856                 $.16          $.16
       Second quarter                        318,128            46,251                  .19           .19
       Third quarter                         319,959            46,032                  .20           .20
       Fourth quarter                        339,292            47,521                  .20           .20
</TABLE>
<TABLE>
<CAPTION>   

                                                                                   Net Income
                                                               ---------------------------------------------------
                                               ($ in thousands)                          Per Share
                                               ----------------                 -----------------------------
            1995                           Revenues          Amount               Series A      Series B
            ----                           --------          ------               --------      --------
      <S>                                  <C>              <C>                        <C>           <C>
       First quarter                       $267,034            $33,903                 $.15          $.15
       Second quarter                       251,678             41,939                  .17           .17
       Third quarter                        259,732             45,061                  .19           .19
       Fourth quarter                       290,588             38,633                  .16           .16
</TABLE>
 
       The  quarterly  net income per share  amounts  are rounded to the nearest
       cent.  Annual  earnings  per  share  may vary  depending  on the  effect
       of such rounding.




                                       F-21       
<PAGE>

(13)   Supplemental Cash Flow Information:
       -----------------------------------
       The following is a schedule of net cash provided by operating  activities
       for the years ended December 31, 1996, 1995 and 1994.
<TABLE>
<CAPTION>   

                                                                           1996                1995           1994
                                                                           ----                ----           ----
                                                                                         ($ in thousands)
<S>                                                                    <C>            <C>            <C> 
Net income                                                             $     178,660  $     159,536  $      143,997
Adjustments to reconcile net income to net cash provided by
      operating activities:
   Depreciation expense                                                      193,733        158,935         115,175
   Deferred income taxes and other current liabilities                        68,418         52,506          32,381
   Change in operating accounts payable                                       49,020         11,247          21,520
   SFAS 121 noncash charge                                                    17,321              0               0
   Change in operating accounts receivable                                  (46,342)       (22,684)        (20,663)
   Change in other assets                                                   (27,979)        (8,557)          14,054
   HTCC noncash investment income                                           (21,692)              0               0
   Centennial noncash investment income                                      (8,993)       (14,353)        (13,481)
   Allowance for equity funds used during construction                       (8,704)       (10,545)        (11,402)
   Change in accrued taxes and interest                                      (4,997)        (6,923)          13,024
   Other                                                                    (13,264)         19,449        (32,289)
                                                                          -----------    -----------    -----------
        Net cash provided by operating activities                      $     375,181  $     338,611  $      262,316
                                                                          ===========    ===========    ============
</TABLE>

       In conjunction  with  the acquisitions of the ALLTEL  Telecommunications
       Properties,  the Company  assumed  debt of $13,000,000 and  $41,447,000,
       in  1996 and 1995, respectively,  at  weighted average interest rates of
       8.05% and 6.59%, respectively. 

(14)   Retirement Plans:
       -----------------
                                  Pension Plan
                                  ------------
       The Company and its  subsidiaries  have a  noncontributory  pension  plan
       covering all employees who have met certain service and age requirements.
       The  benefits  are based on years of  service  and final  average  pay or
       career average pay.  Contributions are made in amounts sufficient to fund
       the plan's net periodic pension cost while considering tax deductibility.
       Plan  assets  are  invested  in a  diversified  portfolio  of equity  and
       fixed-income securities.

       Pension  costs for 1996,  1995 and 1994 are  comprised  of the  following
       components:

<TABLE>
<CAPTION> 
                                                      1996         1995             1994
                                                      ----         ----             ----
                                                             ($ in thousands)
<S>                                            <C>           <C>           <C>
Service cost                                   $      7,896  $      6,549  $       5,777
Interest cost on projected benefit obligation        11,309        10,735          8,166
Return on plan assets                               (11,268)      (11,784)        (9,754)
Net amortization and deferral                           488           335            172
                                                  ==========    ==========    ===========
Net pension cost                               $      8,425  $      5,835  $       4,361
                                                  ==========    ==========    ===========

</TABLE>





                                       F-22
<PAGE>

          The following table sets forth the plan's benefit obligations and fair
          values of plan assets as of December 31, 1996, 1995 and 1994.

<TABLE>
<CAPTION>
                                                            1996             1995            1994
                                                            ----             ----            ----
                                                                       ($ in thousands)
<S>                                                   <C>            <C>             <C>  
Projected benefit obligation                          $   (151,507)  $    (145,008)  $     (125,943)
                                                         ===========    ============    =============
Accumulated benefit obligation:
   Vested                                             $    (87,089)  $     (86,260)  $      (77,053)
   Non vested                                               (9,886)        (14,107)          (9,133)
                                                         ===========    ============    =============
       Total accumulated benefit obligation           $    (96,975)  $    (100,367)  $      (86,186)
                                                         ===========    ============    =============

Plan assets at fair value                             $    151,100  $      133,700  $       133,964
                                                         ===========    ============    =============
</TABLE>

       Assumptions  used in the  computation  of pension costs/ year end benefit
       obligations were as follows:

<TABLE>
<CAPTION> 
                                                        1996             1995              1994
                                                        ----             ----              ----
<S>                                                  <C>               <C>                 <C>
Discount rate                                        7.5%/ 8.0%        8.25%/ 7.5%         8.0%/ 8.0%
Expected long-term rate of return on plan assets     8.0%/ N/A         8.75%/ N/A          8.5%/ N/A
Rate of increase in compensation levels              4.0%/ 4.0%        4.5 %/ 4.0%         4.5%/ 4.5%
</TABLE>

                   Postretirement Benefits Other Than Pensions
                   -------------------------------------------

       The Company provides certain medical,  dental and life insurance benefits
       for retired employees and their beneficiaries and covered dependents. The
       components of the net periodic postretirement benefit costs for the years
       ended December 31, 1996, 1995 and 1994 are as follows:
                                                                                
<TABLE>
<CAPTION> 
                                                    1996        1995          1994
                                                      ----        ----          ----
                                                           ($ in thousands)
<S>                                              <C>         <C>          <C>
Service cost                                     $    1,786  $    2 ,038  $    1,826                                                
Interest   cost   on  the   projected   benefit       3,692        4,023       3,418
obligation
Amortization of transition obligation                 1,038        1,038       1,048
Other                                                 (489)          467         313
                                                   ---------    ---------    --------                                               
Net periodic postretirement benefit cost         $    6,027  $     7,566  $    6,605                                                
                                                   =========    =========    ========
</TABLE>

       Of the net periodic  postretirement  benefit cost  presented  above,  the
       Company recorded $2,529,000,  $2,781,000 and $4,621,000 in 1996, 1995 and
       1994,  respectively,  as  regulatory  assets for states whose  regulatory
       commissions  to date have not but will likely  allow  recovery of accrued
       costs in future rate  proceedings.  The  Company's  annual cost  includes
       20-year prospective recognition of the transition obligation.

       The following  table sets forth the plan's  benefit  obligations  and the
       postretirement  benefit  liability  recognized on the  Company's  balance
       sheets at December 31, 1996, 1995 and 1994:
<TABLE>
<CAPTION>  
                                                                1996            1995            1994
                                                                ----            ----           ----

                                                                                   ($ in thousands)
<S>                                                        <C>           <C>             <C> 
Accumulated postretirement benefit obligation:
   Retirees                                                $   (18,990)  $     (19,736)  $    (14,946)
   Fully eligible active plan participants                      (9,049)         (9,964)        (7,158)
   Other active plan participants                              (21,876)        (30,304)       (32,882)
                                                             -----------    ------------    -----------
       Total accumulated postretirement benefit                (49,915)        (60,004)       (54,986)
obligation
Plan assets at fair value                                         3,156             912              0
Unrecognized transition obligation                               16,600          17,638         18,676
Unrecognized prior service cost                                   4,615           3,480          2,932
Unrecognized net (gain) loss                                   (17,570)         (2,961)        (1,914)
                                                             -----------    -----------     -----------                             
     Net accumulated postretirement benefit obligation     $   (43,114)  $     (40,935)  $    (35,292)
                                                             ===========    ============    ===========
</TABLE>

                                       F-23
<PAGE>

       For purposes of measuring year end benefit obligations,  the Company used
       the same discount rates as were used for the pension plan and a 7% annual
       rate of increase in the per-capita cost of covered health-care  benefits,
       gradually  decreasing  to 5% in the year 2040 and remaining at that level
       thereafter.  The effect of a 1% increase in the assumed  health-care cost
       trend  rates for each  future  year on the  aggregate  of the service and
       interest cost components of the total  postretirement  benefit cost would
       be  $548,000  and the effect on the  accumulated  postretirement  benefit
       obligation for health benefits would be $4,991,000.

                              401(k) Savings Plans
                              --------------------
       The Company  sponsors  employee savings plans under section 401(k) of the
       Internal  Revenue  Code.  The plans  cover  substantially  all  full-time
       employees.  Under the plans, the Company provides matching  contributions
       based on qualified employee contributions. Matching contributions were 
       $4,248,000,  $3,688,000 and $2,156,000 for 1996, 1995 and 1994, 
       respectively.

(15)   Commitments and Contingencies:
       ------------------------------
       The  Company  has  budgeted  expenditures  for  facilities  in  1997  of
       approximately  $613,000,000 and certain  commitments  have been  entered
       into in connection therewith.

       The Company  conducts  certain of its  operations in leased  premises and
       also leases  certain  equipment  and other  assets  pursuant to operating
       leases. Terms of the leases,  including purchase options and obligations,
       renewals and maintenance costs, vary by lease.

       Future  minimum  rental  commitments  for  all  long-term  noncancellable
       operating leases are as follows:

                                      Year                         Amount
                                      1997                      $18,197,000
                                      1998                       19,836,000
                                      1999                       14,035,000
                                      2000                       14,183,000
                                      2001                        6,382,000
                                  2002 to 2020                   18,869,000
                                                                 ----------
                                      Total                     $91,502,000


       Total rental expense included in the Company's  results of operations for
       the  years  ended  December  31,  1996,  1995 and  1994 was  $13,146,000,
       $6,778,000, and $3,913,000 respectively.

       The Company is involved in various  claims and legal  actions  arising in
       the  ordinary  course of  business.  In the  opinion of  management,  the
       ultimate  disposition  of these matters will not have a material  adverse
       effect on the  Company's  consolidated  financial  position,  results  of
       operations or liquidity.

                                     F-24




         SEVENTH  SUPPLEMENTAL  INDENTURE,  dated  as of June 1,  1996,  between
CITIZENS  UTILITIES COMPANY, a corporation duly organized and existing under the
laws of the  State  of  Delaware  (herein  called  the  "Company"),  having  its
principal  administrative  offices at High Ridge Park, Building No. 3, Stamford,
Connecticut 06905, to CHEMICAL BANK, a New York banking corporation,  as Trustee
(herein called the  "Trustee"),  having its principal  corporate trust office at
450 West 33rd Street, New York, New York 10001.

                                    RECITALS
         WHEREAS,  the Company has entered into an Indenture  dated as of August
15, 1991 (the  "Indenture"),  with the Trustee to provide for the issuance  from
time  to  time  of  the  Company's  debentures,  notes  or  other  evidences  of
indebtedness  (herein  called  the  "Securities"),  to be  issued in one or more
series; and
         WHEREAS,  the Company has entered into a First  Supplemental  Indenture
dated as of  August  15,  1991 (the  "First  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"8.45% Debentures Due 2001"; and
         WHEREAS,  the Company has entered into a Second Supplemental  Indenture
dated as of January  15, 1992 (the  "Second  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"7.45%  Debentures Due 2004";and

<PAGE>

         WHEREAS,  the Company has entered into a Third Supplemental  Indenture 
dated as of April 15, 1994 (the "Third Supplemental Indenture") with the Trustee
to  establish  the form and terms of a series of  Securities  designated  "7.60%
Debentures Due 2006"; and
         WHEREAS,  the Company has entered into a Fourth Supplemental  Indenture
dated as of  October  1, 1994 (the  "Fourth  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"7.68% Debentures Due 2034"; and
         WHEREAS,  the Company has entered into a Fifth  Supplemental  Indenture
dated as of June 15, 1995 (the "Fifth Supplemental  Indenture") with the Trustee
to  establish  the form and terms of a series of  Securities  designated  "7.45%
Debentures Due 2035"; and
         WHEREAS,  the Company has entered into a Sixth  Supplemental  Indenture
dated as of October  15,  1995 (the  "Sixth  Supplemental  Indenture")  with the
Trustee to establish the form and terms of a series of Securities designated "7%
Debentures Due 2025"; and
         WHEREAS,  Section 901 of the  Indenture  provides,  among other things,
that the Company and the Trustee may enter into  indentures  supplemental to the
Indenture  for,  among other things,  the purpose of  establishing  the form and
terms of the  Securities  of any series as  permitted in Sections 201 and 301 of
the  Indenture and adding to the covenants of the Company for the benefit of the
Holders of any series of Securities; and

                                      -2-
<PAGE>

         WHEREAS,  the Company by corporate action duly taken has authorized the
issuance of a seventh  series of Securities  designated as the 6.80%  Debentures
Due 2026  (hereinafter  sometimes  called  the  "Debentures"),  which  series is
limited in  aggregate  principal  amount to  $100,000,000,  such  Debentures  to
contain  such  provisions  as have  been  caused to be  determined  by or at the
direction of, the Board of Directors of the Company and as are set forth in this
Seventh Supplemental Indenture to the Indenture; and
         WHEREAS,  all conditions have been complied with, all actions have been
taken and all things have been done which are necessary to make the  Debentures,
when  executed by the Company and  authenticated  by or on behalf of the Trustee
and  when  delivered  as  herein  and  in  the  Indenture  provided,  the  valid
obligations of the Company,  and to make this Seventh  Supplemental  Indenture a
valid and binding supplemental indenture.
         NOW, THEREFORE, THIS SEVENTH SUPPLEMENTAL INDENTURE WITNESSETH:
         For  and in  consideration  of the  premises  and the  purchase  of the
Debentures by the holders thereof, it is mutually covenanted and agreed, for the
equal and proportionate benefit of all holders of the Debentures, as follows:

                                      -3-
<PAGE>

         Section 1.  Definitions.  For all purposes of this Seventh Supplemental
                     ------------
Indenture, except as otherwise herein expressly provided or unless the context
otherwise requires:
              (1) terms used herein in  capitalized  form and defined in the
                  Indenture shall have the meanings  specified in the Indenture;

              (2) the words "herein",  "hereof"  and  "hereto" and  other  words
                  of similar import used in this Seventh Supplemental  Indenture
                  refer to this  Seventh  Supplemental  Indenture as a whole and
                  not to any  particular  Section or other  subdivision  of this
                  Seventh  Supplemental  Indenture; 
              (3) the  provisions of this Seventh  Supplemental  Indenture shall
                  be read in  conjunction  with the  provisions of the Indenture
                  only with respect to the  Debentures and the provisions of the
                  Indenture  and the First,  Second,  Third,  Fourth,  Fifth and
                  Sixth  Supplemental  Indentures  shall not be modified by this
                  Seventh  Supplemental  Indenture with respect to any series of
                  the  Securities  outstanding  or to be  outstanding  under the
                  Indenture, other than the Debentures; and 
              (4) terms defined in  this Sevent  Supplemental  Indenture  shall
                  apply only to this Seventh  Supplemental  Indenture

                                      -4-
<PAGE>

                  and the Debentures  hereunder,  and such definitions shall not
                  apply to any  supplemental  indenture  other than this Seventh
                  Supplemental  Indenture or to any Securities outstanding or to
                  be outstanding under the Indenture, other than the Debentures.
         Except as otherwise  expressly provided or unless the context otherwise
requires,  "Seventh Supplemental  Indenture" means this instrument as originally
executed or, if amended or supplemented pursuant to the applicable provisions of
the Indenture, as amended or supplemented.
         Section  2.  Forms  of  the  Debentures.  The  Debentures  shall  be in
                      ---------------------------
substantially  the form set  forth in  Exhibit  A to this  Seventh  Supplemental
Indenture, as such form may be completed pursuant to Section 3 hereof, the terms
of which Exhibit A are herein  incorporated by reference and made a part of this
Seventh Supplemental Indenture.
         Section 3.  Terms of the Debentures.  The terms of the Debentures shall
                      -----------------------
be as follows:
               (1) the  Securities  to  be  issued under the Indenture and this
Seventh  Supplemental  Indenture  shall  be  the  Debentures  and  shall  be
designated as the "6.80% Debentures Due 2026";


                                      -5-
<PAGE>

               (2) the Debentures  shall  constitute  a  single  series of  the 
Securities under the Indenture, which series is limited in aggregate principal
amount to $100,000,000;
               (3) so long as any  Debentures  are  registered in the name of
CEDE & Co.,  or any other  nominee  of The  Depository  Trust  Company,  and are
intended  to be  Book-Entry  Securities,  the  provisions  of Section 311 of the
Indenture  shall apply to such  Debentures.  Thereafter  the  Debentures  may be
subjected to the requirements of a successor  book-entry  securities system that
may be adopted by the Company in accordance with the provisions of the Indenture
and this Seventh Supplemental Indenture;
               (4) interest on each of the Debentures shall be payable at the
rate per annum specified in the designation of the Debenture from June 11, 1996,
or from the most recent Interest Payment Date to which interest has been paid or
duly  provided  for,  semi-annually,  on February 15 and August 15 in each year,
commencing on August 15, 1996. The interest so payable,  and punctually  paid or
duly  provided  for, on any Interest  Payment Date will be paid to the Person in
whose name such Debenture (or one or more Predecessor  Securities) is registered
at the close of  business on the Regular  Record Date for such  interest,  which
shall be the February 1 or August 1 (whether or not a Business Day), as the case
may  be,  next  preceding  such  Interest  Payment  

                                      -6-
<PAGE>


Date.  Any interest not so punctually  paid or duly provided for will  forthwith
cease to be  payable  to the  Holder on such  Regular  Record  Date by virtue of
having  been  such a Holder  and shall be paid by the  Company  as  provided  in
Section 307 of the Indenture;
                  (5) unless  otherwise  provided  with respect to a Book-Entry
Security or  pursuant to any  successor  book-entry  security  system or similar
system,  payments of interest will be made by check mailed to the Holder of each
Debenture at the address shown in the Security Register or, at the option of the
Holder,  to such other place in the United States of America as the Holder shall
designate to the Trustee in writing. The principal amount of the Debentures will
be paid at Maturity  by check  against  presentation  of the  Debentures  at the
office or agency of Chemical  Bank, as Trustee,  in New York,  New York, or such
other address in New York,  New York, as the Trustee shall  designate by written
notice to the Holders of the Debentures;
                  (6) the Debentures shall be issued in registered form only and
in  denominations of $1,000 or any amount in excess thereof which is an integral
multiple of $1,000;
                  (7) principal and interest on the Debentures  shall be payable
in the coin or currency of the United States of America,  which,  at the time of
payment, is legal tender for public and private debts; and

                                      -7-
<PAGE>

                  (8) the  Debentures  shall be  subject to  defeasance,  at the
Company's  option,  as provided for in Sections 1302 and 1303 of the  Indenture.
Upon the  Company's  exercise  of the  option to effect  such  defeasance  under
Section  1302 and 1303 of the  Indenture in  accordance  with and subject to the
terms thereof,  the Company shall be released from its obligations  with respect
to the  Debentures  as provided  in the  applicable  Section and other  relevant
provisions of the Indenture.
         Section 4.  No Redemption by the Company.  The Debentures will not be 
                     -----------------------------
redeemable  at the  option  of the  Company  prior to  maturity  and will not be
subject to any sinking fund.
         Section 5.  Redemption at Option of Holder.  (a) Each Holder shall have
                     -------------------------------
the right,  at such Holder's  option,  exercisable at any time prior to July 15,
2003 and subsequent to June 15, 2003, to require the Company to redeem, and upon
the  exercise of such right the Company  shall  redeem,  all or any part of such
Holder's Debentures that is $1,000 or any integral multiple thereof in principal
amount, on August 15, 2003 (the "Redemption Date") at a redemption price in cash
equal  to 100%  of the  principal  amount  of such  Debenture  (the  "Redemption
Price"), together with accrued and unpaid interest to the Redemption Date.
                  (b) To exercise a  redemption  right,  a Holder of  Debentures
shall deliver (i), to the Company and to the Trustee, 

                                      -8-
<PAGE>

irrevocable  written notice of the Holder's election to exercise such right (the
"Holder's Notice"),  which shall set forth the name of the Holder, the amount of
Debentures  to be  redeemed  and a statement  that an  election to exercise  the
redemption right is being made thereby and (ii), to the Trustee,  the Debentures
with respect to which the redemption right is being exercised, duly endorsed for
transfer to the Company if  required by the Trustee or the  Company.  Debentures
held by a securities  depositary may be delivered in such other manner as may be
agreed to by such  securities  depositary and the Company and the Trustee.  Such
written notice shall be irrevocable.  The Debentures  surrendered for redemption
shall, on the Redemption Date,  become due and payable at the Redemption  Price,
and from and after such date (unless the Company shall default in the payment of
the Redemption  Price and accrued  interest) such Debentures shall cease to bear
interest.  Upon  surrender of any such  Debentures  for redemption in accordance
with the Holder's  Notice,  such Debentures  shall be paid by the Company at the
Redemption  Price  plus  accrued  interest  to the  Redemption  Date;  provided,
                                                                       ---------
however,  that  installments  of interest whose Stated  Maturity is prior to the
- - --------
Redemption  Date shall be payable to the Holders of such  Debentures,  or one or
more  Predecessor  Securities,  according to the terms and provisions of Section
307.

                                      -9-
<PAGE>

                  (c) On or  before  the  Redemption  Date,  the  Company  shall
deposit  with the Trustee an amount of money  sufficient  to pay the  Redemption
Price of, and (except if the Redemption Date shall be an Interest  Payment Date)
accrued  interest on, all the  Debentures  which are to be  repurchased  on that
date.
                  (d) If any Debenture  surrendered for redemption  shall not be
so paid on the Redemption  Date, such Debenture shall,  until paid,  continue to
bear interest to the extent permitted by applicable law from the Redemption Date
at the same rate as the rate borne by such  Debenture.  The Company shall pay to
the Holder of such  Debenture the  additional  amounts of interest  arising from
this subsection at the same time that it pays the Redemption Price.
                  (e) If any  Debenture  which  is to be  redeemed  only in part
shall be  surrendered  at any  office  or agency of the  Company  (with,  if the
Company or the Trustee so requires,  due endorsement by, or a written instrument
of transfer in form  satisfactory  to the Company and the Trustee duly  executed
by, the Holder thereof or his attorney duly authorized in writing),  the Company
shall execute,  and the Trustee shall  authenticate and deliver to the Holder of
such Security  without  service  charge,  a new Debenture or Debentures,  of any
authorized  denomination as requested by such Holder, in an aggregate  principal
amount equal to and in

                                      -10-
<PAGE>

exchange for the unredeemed portion of the Debenture so surrendered.
                    
     Section 6.  Amendment to Indenture for Purposes of Seventh Series of
     --------------------------------------------------------------------
 Debentures.
 -----------
         For all  purposes  of  the  Debentures  and  for  no  other  purposes,
 subsection (4) of Section 501 shall read:  
               "(4) default in the  performance,  or breach,  of any covenant or
               warranty of the Company in this Indenture  (other than a covenant
               or  warranty a default in whose  performance  or whose  breach is
               elsewhere  in this Section  specifically  dealt with or which has
               expressly been included in this Indenture  solely for the benefit
               of  a  series  of  Securities   other  than  that  series),   and
               continuance  of such  default  or breach  for a period of 90 days
               after there has been given,  by registered or certified  mail, to
               the  Company by the  Trustee or to the Company and the Trustee by
               the Holders of a majority in principal  amount of the Outstanding
               Securities  of that  series  a  written  notice  specifying  such
               default or breach and
                                      -11-
<PAGE>

                  requiring  it to be remedied and stating that such notice is a
                  "Notice of Default" hereunder; or"

         For all purposes of the Debentures and for no other purposes, the first
paragraph of Section 502 shall read:
                  "If an Event of  Default  with  respect to  Securities  of any
                  series at the time Outstanding occurs and is continuing,  then
                  and in  every  such  case  the  Trustee  or the  Holders  of a
                  majority in principal amount of the Outstanding  Securities of
                  that series may declare  the  principal  amount (or, if any of
                  the  Securities  of that series are  Original  Issue  Discount
                  Securities,  such  portion  of the  principal  amount  of such
                  Securities as may be specified in the terms thereof) of all of
                  the   Securities   of  that  series  to  be  due  and  payable
                  immediately, by a notice in writing to the Company (and to the
                  Trustee if given by  Holders),  and upon any such  declaration
                  such  principal  amount (or  specified  amount)  shall  become
                  immediately due and payable."

                                      -12-
<PAGE>

         For all  purposes  of the  Debentures  and for no other  purposes,
subsection (2) of Section 507 shall read: 
                  "(2) the  Holders of a  majority  in  principal  amount of the
                  Outstanding  Securities of that series shall have made written
                  request to the Trustee to institute  proceedings in respect of
                  such Event of Default in its own name as Trustee hereunder;"
         For all  purposes  of the  Debentures  and for no other  purposes,
subsection  (5) of Section 507 shall read:
                  "(5) no direction  inconsistent  with such written request has
                  been given to the Trustee  during  such  90-day  period by the
                  Holders  of  66-2/3% in  principal  amount of the  Outstanding
                  Securities  of  that  series." 

         Section  7. Incorporation of Indenture. From and after the date hereof,
                     ----------------------------
the Indenture, as supplemented by this Seventh Supplemental Indenture,  shall be
read,  taken and  construed as one and the same  instrument  with respect to the
Debentures.
         Section 8. Acceptance of Trust.  The Trustee accepts the trusts created
                    --------------------
by  the  Indenture,   as  heretofore  supplemented  by  the  First  Supplemental
Indenture,  Second Supplemental Indenture, Third Supplemental Indenture,  Fourth
Supplemental  Indenture, 

                                      -13-
<PAGE>

Fifth  Supplemental  Indenture  and Sixth  Supplemental  Indenture and as hereby
supplemented by this Seventh Supplemental  Indenture,  and agrees to perform the
same upon the terms and conditions in the Indenture, as so supplemented.

         Section 9. Conflict with Trust  Indenture Act. If any provision  hereof
                    -----------------------------------
limits,  qualifies or conflicts with a provision of the Trust Indenture Act that
is required under such Act to be a part of and govern this Seventh  Supplemental
Indenture,  such  provision of the Act shall  control.  If any provision of this
Seventh  Supplemental  Indenture modifies or excludes any provision of the Trust
Indenture  Act that may be so modified or  excluded,  such  provision of the Act
shall be  deemed  to apply to this  Seventh  Supplemental  Indenture  only as so
modified and if not so excluded, as the case may be.
         Section 10. Governing Law. This Seventh Supplemental Indenture, and the
                     --------------
Debentures,  shall be governed by and construed in  accordance  with the laws of
the State of New York.
         Section 11.  Recitals.  The recitals  contained in the Indenture,  this
                      ---------
Seventh  Supplemental  Indenture  and  the  Debentures,   except  the  Trustee's
certificate of authentication,  shall be taken as statements of the Company, and
the Trustee assumes no responsibility for their  correctness.  The Trustee makes
no  representations  as to the  validity or  sufficiency  of the

                                      -14-
<PAGE>

Indenture, as supplemented by this Seventh Supplemental Indenture.
         Section 12.  Amendments.  Notwithstanding  any other provisions hereof,
                      -----------
all  amendments to the Indenture made hereby shall have effect only with respect
to the  Debentures,  and not with respect to the  Securities of any other series
created subsequent to the date hereof.
         Section 13. Counterparts.  This Seventh  Supplemental  Indenture may be
                     -------------
executed in any number of counterparts,  each of which when so executed shall be
deemed to be an original,  but all such counterparts  shall together  constitute
but one and the same instrument.

                                      -15-

<PAGE>



         IN WITNESS  WHEREOF,  the  parties  hereto  have  caused  this  Seventh
Supplemental Indenture to be duly executed, and their respective corporate seals
to be hereunto affixed and attested, all as of the date first above written.

                                    CITIZENS  UTILITIES COMPANY 
                         
                                    By: /s/Robert J. DeSantis 
                                        ---------------------
                                        Title: Vice President and 
                                               Treasurer
                                    
Attest:
/s/Charles J. Weiss
- - --------------------------
Secretary

                                    CHEMICAL BANK, as Trustee



                                    By: /s/Thomas J. Foley
                                        ------------------
                                        Title:  Vice President
Attest:


Gregory P. Shea
- - --------------------------



                                      -16-
<PAGE>




County of Fairfield  )
                     )  ss.:
State of Connecticut )




               On the 11th day of June,  1996,  before me personally came Robert
DeSantis,  to me known,  who, being by me duly sworn, did depose and say that he
is Vice  President  and  Treasurer  of CITIZENS  UTILITIES  COMPANY,  one of the
corporations  described in and which executed the foregoing instrument;  that he
knows the seal of said corporations; that the seal affixed to said instrument is
such  corporate  seal;  that it was so  affixed  by  authority  of the  Board of
Directors  of said  corporation,  and that he signed  his name  thereto  by like
authority.




                      ----------------------------------
                            Notary Public, State of Connecticut





                                      -17-
<PAGE>




County of New York   )
                     )             ss.:
State of New York    )



               On  this  11th  day of  June,  in the  year  of  1996  before  me
personally  came T.J. Foley to me personally  known,  who being by me duly sworn
                 -----------
did depose and say that he resides at Bethpage, N.Y. , that he is Vice President
                                      ----------------
of CHEMICAL  BANK, one of the  corporations  described in and which executed the
foregoing indenture;  that he knows the seal of said corporation;  that the seal
affixed to said  instrument  opposite  the  execution  thereof on behalf of said
corporation is the corporate seal of said corporation;  that said instrument was
signed and said corporate  seal was so affixed on behalf of said  corporation by
authority and order of its board of  directors;  that he signed his name thereto
by like authority;  and he  acknowledged  said instrument to be his free act and
deed and the free act and deed of said Chemical Bank.

               IN WITNESS  WHEREOF I have  hereunder  set my hand and affixed my
official  seal,  at New York in said  State of New York,  the day and year first
above written.






                         ----------------------------------
                                 Notary Public, State of New York




                                      -18-
<PAGE>






                                                                EXECUTION COPY







================================================================================


                           CITIZENS UTILITIES COMPANY

                                       TO

                                  CHEMICAL BANK
                                    (Trustee)

- - --------------------------------------------------------------------------------


                         SEVENTH SUPPLEMENTAL INDENTURE

                            Dated as of June 1, 1996


- - --------------------------------------------------------------------------------



                          Supplemental to the Indenture

                           Dated as of August 15, 1991


================================================================================






         EIGHTH  SUPPLEMENTAL  INDENTURE,  dated as of December 1, 1996, between
CITIZENS  UTILITIES COMPANY, a corporation duly organized and existing under the
laws of the  State  of  Delaware  (herein  called  the  "Company"),  having  its
principal  administrative  offices at High Ridge Park, Building No. 3, Stamford,
Connecticut  06905,  to THE CHASE  MANHATTAN  BANK  (formerly  known as Chemical
Bank), a New York banking corporation, as Trustee (herein called the "Trustee"),
having its principal  corporate trust office at 450 West 33rd Street,  New York,
New York 10001.
                                    RECITALS
         WHEREAS,  the Company has entered into an Indenture  dated as of August
15, 1991 (the  "Indenture"),  with the Trustee to provide for the issuance  from
time  to  time  of  the  Company's  debentures,  notes  or  other  evidences  of
indebtedness  (herein  called  the  "Securities"),  to be  issued in one or more
series; and
         WHEREAS,  the Company has entered into a First  Supplemental  Indenture
dated as of  August  15,  1991 (the  "First  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"8.45% Debentures Due 2001"; and
         WHEREAS,  the Company has entered into a Second Supplemental  Indenture
dated as of January  15, 1992 (the  "Second  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"7.45%  Debentures Due 2004"; and



                                       
<PAGE>

         WHEREAS,  the Company has entered into a Third Supplemental  Indenture 
dated as of April 15, 1994 (the "Third Supplemental Indenture") with the Trustee
to  establish  the form and terms of a series of  Securities  designated  "7.60%
Debentures Due 2006"; and
         WHEREAS,  the Company has entered into a Fourth Supplemental  Indenture
dated as of  October  1, 1994 (the  "Fourth  Supplemental  Indenture")  with the
Trustee to  establish  the form and terms of a series of  Securities  designated
"7.68% Debentures Due 2034"; and
         WHEREAS,  the Company has entered into a Fifth  Supplemental  Indenture
dated as of June 15, 1995 (the "Fifth Supplemental  Indenture") with the Trustee
to  establish  the form and terms of a series of  Securities  designated  "7.45%
Debentures Due 2035"; and
         WHEREAS,  the Company has entered into a Sixth  Supplemental  Indenture
dated as of October  15,  1995 (the  "Sixth  Supplemental  Indenture")  with the
Trustee to establish the form and terms of a series of Securities designated "7%
Debentures Due 2025"; and
         WHEREAS, the Company has entered into a Seventh Supplemental  Indenture
dated as of June 1, 1996 (the "Seventh Supplemental Indenture") with the Trustee
to  establish  the form and terms of a series of  Securities  designated  "6.80%
Debentures Due 2026"; and
         WHEREAS,  Section 901 of the  Indenture  provides,  among other things,
that the Company and the Trustee may enter into  indentures  supplemental to the
Indenture  for,  among other things, 


                                       2
<PAGE>

the purpose of  establishing  the form and terms of the Securities of any series
as  permitted  in  Sections  201  and 301 of the  Indenture  and  adding  to the
covenants  of the  Company  for the  benefit  of the  Holders  of any  series of
Securities; and
         WHEREAS,  the Company by corporate action duly taken has authorized the
issuance of an eighth  series of Securities  designated as the 7.05%  Debentures
Due 2046  (hereinafter  sometimes  called  the  "Debentures"),  which  series is
limited in  aggregate  principal  amount to  $200,000,000,  such  Debentures  to
contain  such  provisions  as have  been  caused to be  determined  by or at the
direction of, the Board of Directors of the Company and as are set forth in this
Eighth Supplemental Indenture to the Indenture; and
         WHEREAS,  all conditions have been complied with, all actions have been
taken and all things have been done which are necessary to make the  Debentures,
when  executed by the Company and  authenticated  by or on behalf of the Trustee
and  when  delivered  as  herein  and  in  the  Indenture  provided,  the  valid
obligations  of the Company,  and to make this Eighth  Supplemental  Indenture a
valid and binding supplemental indenture.
         NOW, THEREFORE, THIS EIGHTH SUPPLEMENTAL INDENTURE WITNESSETH:



                                       3
<PAGE>

         For  and in  consideration  of the  premises  and the  purchase  of the
Debentures by the holders thereof, it is mutually covenanted and agreed, for the
equal and proportionate benefit of all holders of the Debentures, as follows:
         Section 1.  Definitions.   For all purposes of this Eighth Supplemental
                     ------------
Indenture,  except as otherwise herein expressly  provided or unless the context
otherwise requires:
              (1) terms used herein in  capitalized  form and defined in the
                  Indenture shall have the meanings  specified in the Indenture;
              (2) the words "herein",  "hereof" and "hereto" and other words
                  of similar import used in this Eighth  Supplemental  Indenture
                  refer to this Eighth Supplemental Indenture as a whole and not
                  to any particular  Section or other subdivision of this Eighth
                  Supplemental  Indenture;  
              (3) the  provisions  of this  Eighth Supplemental  Indenture shall
                  be read in  conjunction  with the  provisions of the Indenture
                  only with respect to the  Debentures and the provisions of the
                  Indenture and the First, Second,  Third, Fourth,  Fifth, Sixth
                  and Seventh  Supplemental  Indentures shall not be modified by
                  this Eighth Supplemental  Indenture with respect to any series
                  of


                                       4
<PAGE>

                  the  Securities  outstanding  or to be  outstanding  under the
                  Indenture, other than the Debentures; and
              (4) terms defined in this Eighth Supplemental Indenture shall 
                  apply  only  to this  Eighth  Supplemental  Indenture  and the
                  Debentures hereunder,  and such definitions shall not apply to
                  any supplemental indenture other than this Eighth Supplemental
                  Indenture  or  to  any   Securities   outstanding   or  to  be
                  outstanding under the Indenture, other than the Debentures.
         Except as otherwise  expressly provided or unless the context otherwise
requires,  "Eighth  Supplemental  Indenture" means this instrument as originally
executed or, if amended or supplemented pursuant to the applicable provisions of
the Indenture, as amended or supplemented.
         Section  2.  Forms  of  the  Debentures.  The  Debentures  shall  be in
                      ---------------------------
substantially  the  form set  forth in  Exhibit  A to this  Eighth  Supplemental
Indenture, as such form may be completed pursuant to Section 3 hereof, the terms
of which Exhibit A are herein  incorporated by reference and made a part of this
Eighth Supplemental Indenture.
         Section 3.  Terms of the Debentures.  The terms of the Debentures shall
                     ------------------------
 be as follows:


                                       5
<PAGE>

                  (1) the  Securities  to be issued under the Indenture and this
Eighth Supplemental Indenture shall be the Debentures and shall be designated as
the "7.05% Debentures Due 2046";
                  (2) the Debentures shall constitute a single series of the
Securities under the Indenture,  which series is limited in aggregate  principal
amount to $200,000,000;
                  (3) so long as any  Debentures  are  registered in the name of
CEDE & Co.,  or any other  nominee  of The  Depository  Trust  Company,  and are
intended  to be  Book-Entry  Securities,  the  provisions  of Section 311 of the
Indenture  shall apply to such  Debentures.  Thereafter  the  Debentures  may be
subjected to the requirements of a successor  book-entry  securities system that
may be adopted by the Company in accordance with the provisions of the Indenture
and this Eighth Supplemental Indenture;
                  (4) interest on each of the Debentures shall be payable at the
rate per annum  specified in the  designation  of the Debenture from December 6,
1996, or from the most recent  Interest  Payment Date to which interest has been
paid or duly provided for, semi-annually, on April 1 and October 1 in each year,
commencing on April 1, 1997.  The interest so payable,  and  punctually  paid or
duly  provided  for, on any Interest  Payment Date will be paid to the Person in
whose name such Debenture (or one or more Predecessor  Securities) is registered
at the close of


                                       6
<PAGE>

business on the Regular Record Date for such interest,  which shall be the March
15 or  September  15 (whether or not a Business  Day),  as the case may be, next
preceding  such Interest  Payment Date.  Any interest not so punctually  paid or
duly  provided  for will  forthwith  cease to be  payable  to the Holder on such
Regular  Record Date by virtue of having been such a Holder and shall be paid by
the Company as provided in Section 307 of the Indenture;
                  (5) unless  otherwise  provided  with respect to a Book- Entry
Security or  pursuant to any  successor  book-entry  security  system or similar
system,  payments of interest will be made by check mailed to the Holder of each
Debenture at the address shown in the Security Register or, at the option of the
Holder,  to such other place in the United States of America as the Holder shall
designate to the Trustee in writing. The principal amount of the Debentures will
be paid at Maturity  by check  against  presentation  of the  Debentures  at the
office or agency of The Chase Manhattan Bank, as Trustee, in New York, New York,
or such other address in New York,  New York, as the Trustee shall  designate by
written notice to the Holders of the Debentures;
                  (6) the Debentures shall be issued in registered form only and
in  denominations of $1,000 or any amount in excess thereof which is an integral
multiple of $1,000;


                                       7
<PAGE>

                  (7) principal and interest on the Debentures  shall be payable
in the coin or currency of the United States of America,  which,  at the time of
payment, is legal tender for public and private debts; and
                  (8) the  Debentures  shall be  subject to  defeasance,  at the
Company's  option,  as provided for in Sections 1302 and 1303 of the  Indenture.
Upon the  Company's  exercise  of the  option to effect  such  defeasance  under
Section  1302 and 1303 of the  Indenture in  accordance  with and subject to the
terms thereof,  the Company shall be released from its obligations  with respect
to the  Debentures  as provided  in the  applicable  Section and other  relevant
provisions of the Indenture.
         Section 4.  No Redemption.  The Debentures will not be redeemable prior
                     --------------
to maturity and will not be subject to any sinking fund.
         Section 5.  Amendment to Indenture for Purposes of Eighth Series of 
                     -------------------------------------------------------
                     Debentures.
                     -----------
         For all  purposes  of the  Debentures  and for no other  purposes,
subsection (4) of Section 501 shall read:  
                  "(4) default in the performance, or breach, of any covenant or
                  warranty  of the  Company  in  this  Indenture  (other  than a
                  covenant or warranty a default in whose  performance  or 


                                       8
<PAGE>

                  whose breach is elsewhere in this Section  specifically  dealt
                  with or which has expressly  been  included in this  Indenture
                  solely for the  benefit of a series of  Securities  other than
                  that series),  and continuance of such default or breach for a
                  period of 90 days after there has been given, by registered or
                  certified  mail,  to  the  Company  by the  Trustee  or to the
                  Company  and the  Trustee  by the  Holders  of a  majority  in
                  principal amount of the Outstanding  Securities of that series
                  a  written  notice  specifying  such  default  or  breach  and
                  requiring  it to be remedied and stating that such notice is a
                  "Notice of Default" hereunder; or" 
          For all purposes of the Debentures and for no other  purposes,  the 
     first  paragraph of Section 502 shall read:
                  "If an Event of  Default  with  respect to  Securities  of any
                  series at the time Outstanding occurs and is continuing,  then
                  and in  every  such  case  the  Trustee  or the  Holders  of a
                  majority in principal amount of


                                       9
<PAGE>

                  the  Outstanding  Securities  of that  series may  declare the
                  principal  amount (or, if any of the Securities of that series
                  are Original  Issue Discount  Securities,  such portion of the
                  principal amount of such Securities as may be specified in the
                  terms  thereof) of all of the  Securities of that series to be
                  due and  payable  immediately,  by a notice in  writing to the
                  Company (and to the Trustee if given by Holders), and upon any
                  such declaration  such principal amount (or specified  amount)
                  shall become immediately due and payable."
           For all  purposes  of the  Debentures  and for no other  purposes,
     subsection (2) of Section 507 shall read:  
                  "(2) the  Holders of a  majority  in  principal  amount of the
                  Outstanding  Securities of that series shall have made written
                  request to the Trustee to institute  proceedings in respect of
                  such Event of Default in its own name as Trustee hereunder;"
           For all  purposes  of the  Debentures  and for no other  purposes,
                  subsection  (5) of Section 507 shall read: 


                                       10
<PAGE>

                  "(5) no direction  inconsistent  with such written request has
                  been given to the Trustee  during  such  90-day  period by the
                  Holders  of  66-2/3% in  principal  amount of the  Outstanding
                  Securities of that series."
         Section 6. Incorporation of Indenture.  From and after the date hereof,
                    ---------------------------
the Indenture, as supplemented by this Eighth Supplemental  Indenture,  shall be
read,  taken and  construed as one and the same  instrument  with respect to the
Debentures.
         Section 7. Acceptance of Trust.  The Trustee accepts the trusts created
                    --------------------
by  the  Indenture,   as  heretofore  supplemented  by  the  First  Supplemental
Indenture,  Second Supplemental Indenture, Third Supplemental Indenture,  Fourth
Supplemental  Indenture,   Fifth  Supplemental  Indenture,   Sixth  Supplemental
Indenture and Seventh Supplemental  Indenture and as hereby supplemented by this
Eighth Supplemental Indenture, and agrees to perform the same upon the terms and
conditions in the Indenture, as so supplemented.
         Section 8. Conflict with Trust  Indenture Act. If any provision  hereof
                    -----------------------------------
limits,  qualifies or conflicts with a provision of the Trust Indenture Act that
is required  under such Act to be a part of and govern this Eighth  Supplemental
Indenture,  such  provision of the Act shall  control.  If any provision of this


                                       11
<PAGE>

Eighth  Supplemental  Indenture  modifies or excludes any provision of the Trust
Indenture  Act that may be so modified or  excluded,  such  provision of the Act
shall be  deemed  to  apply to this  Eighth  Supplemental  Indenture  only as so
modified and if not so excluded, as the case may be.
         Section 9.  Governing Law.  This Eighth Supplemental Indenture, and the
                     --------------
Debentures,  shall be governed by and construed in  accordance  with the laws of
the State of New York.
         Section 10.  Recitals.  The recitals  contained in the Indenture,  this
                      ---------
Eighth  Supplemental   Indenture  and  the  Debentures,   except  the  Trustee's
certificate of authentication,  shall be taken as statements of the Company, and
the Trustee assumes no responsibility for their  correctness.  The Trustee makes
no  representations  as to the  validity or  sufficiency  of the  Indenture,  as
supplemented by this Eighth Supplemental Indenture.
         Section 11.  Amendments.  Notwithstanding  any other provisions hereof,
                      -----------
all  amendments to the Indenture made hereby shall have effect only with respect
to the  Debentures,  and not with respect to the  Securities of any other series
created subsequent to the date hereof.
         Section 12.  Counterparts.  This Eighth  Supplemental  Indenture may be
                      -------------
executed in any number of counterparts,  each of which when so executed shall be
deemed to be an original,  but all


                                       12
<PAGE>

such counterparts shall together constitute but one and the same instrument.


                                       13

<PAGE>



         IN  WITNESS  WHEREOF,  the  parties  hereto  have  caused  this  Eighth
Supplemental Indenture to be duly executed, and their respective corporate seals
to be hereunto affixed and attested, all as of the date first above written.

                                         CITIZENS UTILITIES COMPANY


                                         By: /s/ Robert J. DeSantis
                                             -----------------------
                                             Title: Vice President and 
                                                    Treasurer

Attest:

/s/Edward O. Kipperman
- - ----------------------
Edward O. Kipperman
Vice President, Tax

                                         THE CHASE MANHATTAN BANK,
                                               as Trustee



                                         By: /s/ Thomas J. Foley
                                             --------------------
                                             Title:  Vice President
Attest:


/s/R. Lorenze
- - -------------



                                       14
<PAGE>







County of Fairfield  )
                     )  ss.:
State of Connecticut )




               On the 5th day of  December,  1996,  before  me  personally  came
Robert  DeSantis,  to me known,  who, being by me duly sworn, did depose and say
that he is Vice President and Treasurer of CITIZENS  UTILITIES  COMPANY,  one of
the corporations described in and which executed the foregoing instrument;  that
he knows the seal of said corporation;  that the seal affixed to said instrument
is such  corporate  seal;  that it was so affixed by  authority  of the Board of
Directors  of said  corporation,  and that he signed  his name  thereto  by like
authority.




                          ----------------------------------
                             Notary Public, State of Connecticut





                                       15
<PAGE>







County of New York   )
                     )             ss.:
State of New York    )



               On this  5th day of  December,  in the  year  of 1996  before  me
personally came Thomas Foley, to me personally known, who being by me duly sworn
did  depose  and say that he  resides  at  Bethpage,  New York,  that he is Vice
President of The Chase Manhattan Bank, one of the corporations  described in and
which  executed  the  foregoing  indenture;  that  he  knows  the  seal  of said
corporation;  that the seal affixed to said  instrument  opposite the  execution
thereof on behalf of said corporation is the corporate seal of said corporation;
that said instrument was signed and said corporate seal was so affixed on behalf
of said  corporation  by authority and order of its board of directors;  that he
signed his name thereto by like authority;  and he acknowledged  said instrument
to be his free act and deed and the free act and deed of said Bank.

               IN WITNESS  WHEREOF I have  hereunder  set my hand and affixed my
official  seal,  at New York in said  State of New York,  the day and year first
above written.






                        ----------------------------------
                           Notary Public, State of New York




                                       16
<PAGE>

                                                                EXECUTION COPY




===============================================================================





                           CITIZENS UTILITIES COMPANY

                                       TO

                            THE CHASE MANHATTAN BANK
                                    (Trustee)


- - --------------------------------------------------------------------------------

                          EIGHTH SUPPLEMENTAL INDENTURE

                          Dated as of December 1, 1996


- - --------------------------------------------------------------------------------



                          Supplemental to the Indenture

                           Dated as of August 15, 1991


================================================================================




                                                                 EXHIBIT No. 12


              CITIZENS UTILITIES COMPANY AND SUBSIDIARIES 
   Statement Showing Computation of Ratio of Earnings to Fixed Charges
                 and Earnings to Combined Fixed Charges
                  for the year ended December 31, 1996
                       (DOLLARS IN THOUSANDS)


<TABLE>
<CAPTION>                                                    
                                                                                                Ration of    
                                                                               Ration of       Earnings to
                                                                              Earnings to    Combined Fixed
                                                                             Fixed Charges       Charges
                                                                           -----------------------------------

<S>                                                                             <C>             <C>     
Net Income                                                                (A)   $178,660        $178,660
                                                                                   

Dividends on convertible preferred securities,net of income tax benefit   (B)      5,849               0           
                                                                           -----------------------------------

(A+B)                                                                     (C)    184,509         178,660

Taxes based on income or profits                                          (D)     84,937          81,309
                                                                           -----------------------------------              

Earnings, before income taxes and fixed charges (C+D)                     (E)    269,446         259,969

Fixed Charges                                                             (F)    101,332         110,809
                                                                           -----------------------------------

Earnings before income taxes and fixed charges (E + F)                    (G)   $370,778        $370,778

Ratio of Pre-tax Income to Net Income (E / C)                                       1.46            1.46

Ratio of Earning to Fixed Charges  (G/F)                                            3.66            3.35

</TABLE>



                                  EXHIBIT NO. 21

21. SUBSIDIARIES (all wholly-owned, except where                  State of 
                       otherwise indicated)                     Incorporation
                                                       
                                                      
                    Name 

AAlert Paging Company                                              Delaware
Subsidiaries of AAlert Paging Company:
AAlert Paging Company of Sacramento                                California
AAlert Paging Company of San Diego                                 California
AAlert Paging Company of San Francisco                             California
Citizens Business Services Company                                 Illinois
Citizens Cable Company                                             Delaware
Citizens Conference Call Company                                   Delaware
Citizens Consumers Services, Inc.                                  California
Citizens Directory Services Company L.L.C.                         Delaware*
Citizens Directory Services Company, Inc.                          Delaware
Citizens International Management Services Company                 Delaware
Citizens Mohave Cellular Company                                   Delaware
Citizens Mountain State Telephone Company                          West Virginia
Citizens Public Works Service Company                              Delaware
Citizens Resources Company                                         Delaware
Citizens Telecom Services Company L.L.C.                           Delaware*
Citizens Telecommunications Company                                Delaware
Citizens Telecommunications Company of Arizona L.L.C.              Delaware*
Citizens Telecommunications Company of California, Inc.            California
Citizens Telecommunications Company of Idaho                       Delaware
Citizens Telecommunications Company of Montana                     Delaware
Citizens Telecommunications Company of Nevada                      Nevada
Citizens Telecommunications Company of New York, Inc.              New York
Citizens Telecommunications Company of Ogden, Inc.                 New York
Citizens Telecommunications Company of Oregon                      Delaware
Citizens Telecommunications Company of Tennessee L.L.C.            Delaware*
Citizens Telecommunications Company of the Golden State            California
Citizens Telecommunications Company of the Navajo Nation L.L.C.    Delaware*
Citizens Telecommunications Company of the Volunteer State L.L.C.  Delaware*
Citizens Telecommunications Company of the White Mountains L.L.C.  Delaware*
Citizens Telecommunications Company of the White Mountains, Inc.   Delaware
Citizens Telecommunications Company of Tuolumne                    California
Citizens Telecommunications Company of Utah                        Delaware
Citizens Telecommunications Company of West Virginia               Delaware
Citizens Utilities Company of California                           California
Citizens Utilities Company of Illinois                             Illinois
Citizens Utilities Company of Ohio                                 Ohio
Citizens Utilities Company of Pennsylvania                         Pennsylvania
Citizens Utilities Rural Company                                   Delaware
Citizens Utilities Water Company of Pennsylvania                   Delaware
Citizens Water Resources Company                                   Illinois
CU CapitalCorp                                                     Delaware
 Subsidiary of CU CapitalCorp:
   Electric Lightwave, Inc.                                        Delaware
 Subsidiary of Electric Lightwave, Inc.:
   Telecard Services International, Inc.                           Delaware
CU Wireless Management L.L.C.                                      Delaware*
Electric Energy Export Corp.                                       Arizona
Flowing Wells, Inc.                                                Indiana
Havasu Water Company, Inc.                                         Arizona
LGS Concord Corporation                                            Minnesota
LGS Natural Gas Company                                            Louisiana
LGS Securities, Inc.                                               Louisiana
Navajo Communications Company, Inc.                                New Mexico
NCC Systems, Inc.                                                  Texas
Southwestern Capital Corporation                                   Delaware
Southwestern Investments, Inc.                                     Nevada
Sun City Sewer Company                                             Arizona
Sun City Water Company                                             Arizona
Sun City West Utilities Company                                    Arizona
Tubac Valley Water Company, Inc.                                   Arizona


*   Formed in the state of Delaware.


                                                              Exhibit 23
                                                              ----------
                          Independent Auditors' Consent
                          -----------------------------




The Board of Directors
Citizens Utilities Company:


We consent to the incorporation by reference in the Registration  Statement (No.
33-37602) on Form S-8, in the Registration Statement (No. 33-39566) on Form S-8,
in the  Registration  Statement (No.  33-39455) on Form S-8, in the Registration
Statement  (No.  33-41682)  on Form  S-8,  in the  Registration  Statement  (No.
33-42972) on Form S-8, in the Registration Statement (No. 33-48683) on Form S-8,
in the  Registration  Statement (No.  33-54376) on Form S-8, in the Registration
Statement  (No.  33-44069)  on Form  S-3,  in the  Registration  Statement  (No.
33-44068) on Form S-3, in the Registration Statement (No. 33-51529) on Form S-3,
in the  Registration  Statement (No.  33-55075) on Form S-3, in the Registration
Statement  (No.  33-52873) on Form S-3, and in the  Registration  Statement (No.
33-63615) on Form S-3, in the Registration  Statement (No. 333-7047) on Form S-3
and in the  Registration  Statement  (No.  333-18049)  on Form  S-3 of  Citizens
Utilities  Company  of our report  dated  February  28,  1997,  relating  to the
consolidated balance sheets of Citizens Utilities Company and subsidiaries as of
December 31, 1996,  1995,  and 1994 and the related  consolidated  statements of
income,  shareholders'  equity,  and cash flows for the years then ended,  which
report  appears in the December 31, 1996 annual  report on Form 10-K of Citizens
Utilities Company.






                                                    KPMG PEAT MARWICK LLP




New York, New York
February 28, 1997



                                                                 EXHIBIT No. 24

                                    POWER OF ATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                       /s/ Norman I. Botwinik
                                                      --------------------------
                                                           Norman I. Botwinik


         February 18, 1997



<PAGE>







                                                                 EXHIBIT No. 24

                                    POWEROFATTORNEY                             


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/ Aaron I. Fleischman 
                                                      --------------------------
                                                          Aaron I. Fleischman


         February 18, 1997



<PAGE>





                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/  James C. Goodale
                                                      --------------------------
                                                           James C. Goodale


         February 18, 1997


<PAGE>






                                                                 EXHIBIT No. 24

                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/ Stanley Harfenist 
                                                      --------------------------
                                                          Stanley Harfenist


         February 18, 1997


<PAGE>




                                                                 EXHIBIT No. 24

                                     POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/  Andrew N. Heine
                                                      --------------------------
                                                           Andrew N. Heine


         February 18, 1997


<PAGE>

                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/ Elwood A. Rickless
                                                      --------------------------
                                                          Elwood A. Rickless


         February 18, 1997


<PAGE>


                                                                 EXHIBIT No. 24

                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/  John L. Schroeder
                                                      --------------------------
                                                           John L. Schroeder


         February 18, 1997


<PAGE>


                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/   Robert D. Siff
                                                      --------------------------
                                                            Robert D. Siff


         February 18, 1997


<PAGE>

                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/  Robert A. Stanger
                                                      --------------------------
                                                           Robert A. Stanger



         February 18, 1997


<PAGE>

                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                   /s/ Charles H. Symington, Jr.
                                                   -----------------------------
                                                        Charles H.Symington, Jr.


         February 18, 1997


<PAGE>


                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/   Edwin Tornberg
                                                      --------------------------
                                                            Edwin Tornberg



         February 18, 1997


<PAGE>

                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for him in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                       /s/   Leonard Tow
                                                      --------------------------
                                                             Leonard Tow


         February 18, 1997


<PAGE>

                                                                 EXHIBIT No. 24


                                    POWEROFATTORNEY


              KNOW ALL MEN BY THESE PRESENTS,  that the undersigned  director of
         Citizens Utilities Company  constitutes and appoints Robert J. DeSantis
         and Livingston E. Ross,  jointly and severally,  for her in any and all
         capacities  to sign on Form 10-K for the fiscal year 1996 for  Citizens
         Utilities Company, and any and all amendments to said Form 10-K, and to
         file the same,  with the  Securities  and Exchange  Commission,  hereby
         ratifying and  conforming all that each of said  attorneys-in-fact,  or
         his  substitute  or  substitutes  may do or cause to be done by  virtue
         hereof.


                                                      /s/     Claire Tow
                                                      --------------------------
                                                              Claire Tow


         February 18, 1997


<TABLE> <S> <C>


<ARTICLE>                                           UT
<LEGEND>
   THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM 
   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES' CONSOLIDATED FINANCIAL
   STATEMENTS FOR THE YEAR ENDED DECEMBER 31,1996 ABD IS QUALIFIED IN 
   ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<CIK> 0000020520                        
<NAME>          CITIZENS UTILITIES COMPANY
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                              DEC-31-1996
<PERIOD-END>                                   DEC-31-1996
<BOOK-VALUE>                                   PER-BOOK
<TOTAL-NET-UTILITY-PLANT>                      3,138,052
<OTHER-PROPERTY-AND-INVEST>                    539,152<F1>
<TOTAL-CURRENT-ASSETS>                         369,770
<TOTAL-DEFERRED-CHARGES>                       174,196<F2>
<OTHER-ASSETS>                                 301,978<F3>
<TOTAL-ASSETS>                                 4,523,148
<COMMON>                                       59,788
<CAPITAL-SURPLUS-PAID-IN>                      1,381,341
<RETAINED-EARNINGS>                            244,066
<TOTAL-COMMON-STOCKHOLDERS-EQ>                 1,678,183
                          201,250<F4>
                                    0
<LONG-TERM-DEBT-NET>                           1,509,697
<SHORT-TERM-NOTES>                             0
<LONG-TERM-NOTES-PAYABLE>                      0
<COMMERCIAL-PAPER-OBLIGATIONS>                 0
<LONG-TERM-DEBT-CURRENT-PORT>                  3,593
                      0
<CAPITAL-LEASE-OBLIGATIONS>                    0
<LEASES-CURRENT>                               0
<OTHER-ITEMS-CAPITAL-AND-LIAB>                 2,640,122
<TOT-CAPITALIZATION-AND-LIAB>                  4,523,148
<GROSS-OPERATING-REVENUE>                      1,306,517
<INCOME-TAX-EXPENSE>                           84,937
<OTHER-OPERATING-EXPENSES>                     221,104<F5>
<TOTAL-OPERATING-EXPENSES>                     1,010,831
<OPERATING-INCOME-LOSS>                        295,686
<OTHER-INCOME-NET>                             66,455
<INCOME-BEFORE-INTEREST-EXPEN>                 362,141
<TOTAL-INTEREST-EXPENSE>                       92,695
<NET-INCOME>                                   178,660
                    5,849<F4>
<EARNINGS-AVAILABLE-FOR-COMM>                  178,660
<COMMON-STOCK-DIVIDENDS>                       0
<TOTAL-INTEREST-ON-BONDS>                      0
<CASH-FLOW-OPERATIONS>                         375,181
<EPS-PRIMARY>                                  .77
<EPS-DILUTED>                                  .77
<FN>
<F1>REPRESENTS INVESTMENT FUNDS.
<F2>REPRESENTS REGULATORY ASSETS.
<F3>DEFERRED DEBITS AND OTHER ASSETS.
<F4>COMPANY OBLIGATED MADATORILY REDEEMABLE CONVERTIBLE PREFERRED SECURITIES
    OF A SUBSIDIARY TRUST, THE SOLE ASSETS OF WHICH ARE SECURITIES OF A 
    SUBSIDIARY PARTNERSHIP, SUBSTANTIALLY ALL THE ASSETS OF WHICH ARE 
    CONVERTIBLE DEBENTURES OF THE COMPANY.
<F5>REPRESENTS COMMODITIES PURCHASED
</FN>
        

</TABLE>


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