CITIZENS UTILITIES CO
10-K405, 1998-03-13
ELECTRIC & OTHER SERVICES COMBINED
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                           CITIZENS UTILITIES COMPANY
                           --------------------------


                                    FORM 10-K
                                    ---------



                  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
                  ---------------------------------------------

                     OF THE SECURITIES EXCHANGE ACT OF 1934
                     --------------------------------------

                      FOR THE YEAR ENDED DECEMBER 31, 1997
                      ------------------------------------

<PAGE>


                UNITED STATES SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                    FORM 10-K

|X| ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the fiscal year ended December 31, 1997  Commission file number 001-11001
                          -----------------                         ---------
                                       OR

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934

                           CITIZENS UTILITIES COMPANY
                           --------------------------
             (Exact name of registrant as specified in its charter)

        Delaware                                        06-0619596
- - --------------------------                         -------------------
(State or other jurisdiction of           (I.R.S.# Employer Identification No.)
incorporation or organization)

                                3 High Ridge Park
                                  P.O. Box 3801
                           Stamford, Connecticut 06905
                           ----------------------------
               (Address, zip code of principal executive offices)

Registrant's telephone number, including area code:  (203) 614-5600
                                                      -------------
<TABLE>
<CAPTION>
<S>                                                                              <C>              
Securities registered pursuant to Section 12(b) of the Act:
Common  Stock  Series  B, par  value  $.25 per  share                             New York Stock Exchange
Guarantee of Convertible Preferred Securities of Citizens Utilities Trust         New York Stock Exchange 
Citizens Convertible Debentures                                                   N/A 
Guarantee of Partnership Preferred Securities of Citizens Utilities Capital L.P.  N/A
- - --------------------------------------------------------------------------------  -----------------------
(Title of each class)                                                           (Name of exchange on which registered)
</TABLE>

Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding twelve months, (or for such shorter period that the registrant was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past ninety days.

                                    Yes  X    No
                                        ---      ---

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market  value of the voting stock held by  nonaffiliates  of the
registrant as of February 27, 1998 was $2,299,329,402

The number of shares outstanding of the registrant's class of common stock as 
of February 27, 1998 were:
                        Common Stock Series B 251,265,860

                       DOCUMENTS INCORPORATED BY REFERENCE

The Proxy Statement for the registrant's  1998 Annual Meeting of Stockholders to
be held on May 21, 1998, is incorporated by reference into Part III of this Form
10-K.

<PAGE>


                                    TABLE OF CONTENTS
                                    -----------------
                                                                          Page
PART I

ITEM 1.     Description of Business                                        2
            General Development of Business                                2
            Financial Information about Industry Segments                  2
            Narrative Description of Business
               Communications                                              2
               CLEC                                                        6
               Public Services                                             8
                  Natural Gas                                              8
                  Electric                                                 9
                  Water and Wastewater                                    10
               General                                                    11
               Impact of Year 2000                                        11
               Financial Information about Foreign and Domestic
                  Operations and Export Sales                             12

ITEM 2.     Description of Property          .                            13

ITEM 3.     Legal Proceedings                                             14

ITEM 4.     Submission of Matters to Vote of Security Holders             14

Executive Officers                                                        15

PART II
- - -------

ITEM 5.     Market for the Registrant's Common Stock
             and Related Stockholder Matters                              16

ITEM 6.     Selected Financial Data                                       17

ITEM 7.     Management's Discussion and Analysis of
             Financial Condition and Results of Operations                17

ITEM 7A.    Quantitative and Qualitative Disclosure About Market Risk     30

ITEM 8.     Financial Statements and Supplementary Data                   30

ITEM 9.     Disagreements with Auditors on Accounting and Financial       30
             Disclosure

PART III
- - --------                                                                  31

PART IV
- - -------

ITEM 14.    Exhibits, Financial Statement Schedules and Reports 
             on Form 8-K                                                  31


Signatures                                                                33

Index to Consolidated Financial Statements                               F-1


                                       1
<PAGE>


Item 1.   Description of Business
          -----------------------

(a)  General Development of Business
     -------------------------------

The "Company"  includes Citizens  Utilities Company and its subsidiaries  except
where the context or statement indicates otherwise. The Company provides, either
directly or through  subsidiaries,  communications  services,  competitive local
exchange  carrier  ("CLEC")  services  and public  services  including  electric
transmission and distribution,  natural gas transmission and distribution, water
distribution and wastewater  treatment  services to primarily rural and suburban
customers throughout the United States.

The  Company  was  incorporated  in  Delaware  in 1935 to acquire the assets and
business of a predecessor  corporation.  Since then,  the Company has grown as a
result of investment in owned  communications and public services operations and
from  numerous  acquisitions  of  additional  communications,  CLEC  and  public
services  operations.  It  continues  to  expand  through  internal  investment,
acquisitions  and joint  ventures  in the  rapidly  evolving  telecommunications
industry and in traditional  public services and related  fields.  The Company's
financial resources and operating  performance enable it to make the investments
and  conduct  the  operations  necessary  to serve  growing  areas and to expand
through acquisitions.  The Company is currently reviewing strategic alternatives
intended to facilitate an improved  market  valuation of the Company's  business
mix.

(b)  Financial Information about Industry Segments
     ---------------------------------------------

Note 14 of the Notes to Consolidated  Financial  Statements included herein sets
forth financial  information about industry segments of the Company for the last
three fiscal years.

(c)  Narrative Description of Business
     ---------------------------------

COMMUNICATIONS
- - --------------

Through  subsidiaries,  the Company  provides  both  regulated  and  competitive
communications  services  to  residential,  business  and  wholesale  customers.
Communications  services  consist  of  local  network  service,  network  access
service, long distance service,  directory advertising,  centrex, custom calling
and  caller ID  services,  paging,  cellular,  Internet  access,  voicemail  and
conference calling. The Company provides local network services to the following
approximate number of access lines in the following states:

                                                      Local Network
                                     State             Access Lines
                                     ------            ------------
                                     New York            293,400
                                     West Virginia       139,600
                                     Arizona             133,700
                                     California          121,800
                                     Tennessee            92,300
                                     Nevada               25,100
                                     Utah                 20,400
                                     Idaho                19,500
                                     Oregon               13,900
                                     Montana               8,000
                                     New Mexico            4,800
                                     Pennsylvania          1,300
                                                      -----------
                                     Total               873,800
                                                      ===========

The Company  provides  network  access  services  and  billing  and  collections
services primarily to AT&T Corp., MCI Communications Corp., and Sprint Corp. The
Company is also  enhancing  its network  support  systems to offer local  resale
capabilities in its local exchange franchise serving areas to emerging CLECs.

                                       2
<PAGE>

Communications Strategy
- - -----------------------
In 1996 and early 1997,  the Company  pursued an aggressive  growth  strategy to
take advantage of opportunities in the emerging  communications  marketplace and
to  become  a  full-service  communications  provider  to an  expanded  base  of
customers  both within and outside its franchise  serving  areas.  This strategy
included  the  initiation  and  expansion of long  distance  service  which,  in
combination with other enhanced service offerings, including the resale of local
network  services  outside the local exchange  franchised  serving areas,  would
enable the Company to offer  customers  an  integrated  package of products  and
services.  This aggressive  growth strategy was pursued  together with a similar
strategy for the Company's CLEC  subsidiary,  Electric  Lightwave,  Inc. ("ELI")
(see Page 6 for more discussion of ELI).

Late in 1996,  the  Company  began the  transition  to a  facilities-based  long
distance  network,  utilizing  owned  switches  and fixed cost  leases  with the
ultimate  objective of achieving lower costs in providing long distance  service
in anticipation of the expansion of its long distance service customer base. The
Company's  customer  base  expansion  plan was  focused  on its  local  exchange
franchise  serving areas,  markets  adjacent to these local  exchange  franchise
serving areas and customers of affiliated  companies.  In addition,  the Company
initiated  a brand  recognition  program  to  support  the sales  and  marketing
initiatives designed to increase the Company's  communications market share. The
increase in revenues  resulting  from this  communications  expansion  strategy,
though significant, did not offset the resulting increases in network, branding,
sales,  marketing and related  operations  support  expenses.  As a result,  the
Company's  communications  growth strategy generated higher than expected losses
during the first half of 1997,  which had an adverse impact on Company  earnings
and cash flow.

The Company  re-evaluated its  communications  growth strategy during the second
quarter of 1997 in light of this  continuing  impact on earnings  and cash flow.
The  Company  decided  it  would  continue  to  concentrate  its  communications
expansion  efforts  on  further  development  and  growth of its local  exchange
franchise  serving areas and its CLEC subsidiary (see Page 6). As a result,  the
Company  initiated a reduction in workforce and benefits,  consolidated its call
centers,  closed  certain  sales  offices,   reduced  its  sales  and  marketing
activities,   reconfigured  its  network  cost  structure  through  new  carrier
contracts and network redesign and reduced its planned 1997 capital expenditure
program.

During the third and fourth quarters of 1997, the Company  focused  primarily on
its  traditional  core  communications business in its local exchange  franchise
serving  areas.  The  Company  continued  its  efforts to become a full-service
communications provider offering its customers an integrated package of products
and  services  including  such value added  services  as caller ID,  voice mail,
conference calling,  Centrex,  cellular,  paging and Internet access. Within its
local exchange  franchise  serving areas,  the Company will  capitalize upon its
brand name and community relationships while striving to contain costs.

The Company's communications strategy in 1998 is to secure long-term competitive
advantages  and  continued  profitable  growth.  This is intended to be achieved
through improving the quantity and quality of services provided and increases in
productivity.  The Company  intends to leverage the strength of its brand within
its franchise  serving areas and select adjacent markets focusing on second line
growth, enhanced calling features and long distance services.

Telecommunications Act
- - ----------------------
In February,  1996, the  Telecommunications Act of 1996 (the "1996 Act") became
law. The national  public policy  framework for  telecommunications  was changed
dramatically by the 1996 Act. A central focus of this sweeping policy reform was
to open local telecommunications  markets to workable competition.  The 1996 Act
preempts state and local laws to the extent that they prevent  competitive entry
into the  provision  of any  telecommunications  service.  Under  the 1996  Act,
however, states retain authority to impose on carriers requirements necessary to
preserve  universal   telecommunications  service,  protect  public  safety  and
welfare,  ensure  quality  of service  and  protect  consumers.  States are also
responsible for mediating and  arbitrating  interconnection  agreements  between
CLECs and ILECs if voluntary negotiations fail.

Pursuant  to the  requirements  of the  1996  Act,  the  Federal  Communications
Commission ("FCC"),  throughout 1996, 1997, and continuing into 1998 and beyond,
has been and will be conducting rule-making proceedings resulting in a number of
new rules  that  could  impact  the  operations  of the  Company.  These  rules,
described  in more detail  below,  address  interconnection,  universal  service
reform and access charge/price cap reform.

                                       3
<PAGE>


Interconnection
- - ---------------
The FCC's  Interconnection  Order,  issued in August 1996,  addresses the
relationship between Incumbent Local Exchange Carriers ("ILECs"), such as
the Company,  and Competitive Local Exchange Carriers ("CLECs"),  such as
the Company's subsidiary, ELI.

The 1996 Act and the  Interconnection  Order outline three routes,  which
are not mutually  exclusive,  to competitive  market entry.  The first is
through a CLEC's  construction  and  operation of its own local  exchange
facilities,   in  which  case  the  sole   requirement  of  the  ILEC  is
interconnection for purposes of traffic interchange.  The second allows a
CLEC to acquire,  at cost,  unbundled  network elements from the ILEC for
CLEC  assembly  into  end-to-end  local  exchange  services  and/or  as a
supplement to the facilities it has  constructed on its own. The third is
through  resale  of  ILEC  retail  services  acquired  from  the  ILEC at
wholesale rates.

Subject to the rural telephone  company  exemption  discussed  below, the
Interconnection  Order  affects  the  Company's  local  network  services
business as follows:

          (a)  ILECs  must  provide  interconnection  to any new  local  network
               services competitor upon request. This interconnection must be at
               least equal in quality to that  provided by the ILEC to itself or
               its  affiliates.  Also,  the order mandates that the ILEC provide
               this  interconnection at just,  reasonable and  nondiscriminatory
               rates, terms and conditions.

          (b)  ILECs must provide unbundled network elements,  including support
               systems,  to  telecommunications  carriers that intend to provide
               local  network  services  or  network  access  services  in their
               markets.   These  network  elements  include  network   interface
               devices;  local loops;  local and tandem switches  (including all
               related  software-based   features);   interoffice   transmission
               facilities;  signaling and call-related database facilities;  and
               operations support systems and information.

          (c)  ILECs must make  retail  services  available  to  competitors  at
               wholesale  rates.  The  Interconnection  Order  contains  pricing
               guidelines  for  wholesale  services  and   interconnection   and
               unbundled elements. Should pricing negotiations between ILECs and
               new  entrants  become  deadlocked,  the  Order  also  provides  a
               standard for  arbitration to be applied by the  respective  state
               commissions.

          (d)  ILECs and CLECs have the obligation to compensate  each other for
               the termination of interchanged local exchange traffic.

Various  parties,  including  ILECs and state PUCs,  filed appeals of the
FCC's  August  8,  1996   Interconnection   Order,  many  of  which  were
consolidated  and transferred to the U.S. Court of Appeals for the Eighth
Circuit.  On July 18, 1997,  the Eighth  Circuit  rendered its  decision,
which held that,  in  general,  the FCC does not have  jurisdiction  over
prices for interconnection, resale, leased unbundled network elements and
traffic  termination.  The Eighth Circuit also overturned the FCC's "pick
and choose"  rules as well as certain  other FCC rules  implementing  the
1996 Act's local competition provisions.  In addition, the Eighth Circuit
decision  substantially  limits the FCC's  authority to enforce the local
competition  provisions  of the  1996  Act.  The  FCC and  other  parties
petitioned  for Supreme  Court  review of the  decision,  and the Supreme
Court has granted certiorari.

In the long term the Eighth Circuit's  decision makes it more likely that
the rules governing local competition will vary from state to state. Most
states have already begun to establish rules for local  competition  that
are consistent with the FCC rules overturned by the Eighth Circuit.  If a
patchwork of state  regulations  were to develop,  it would  increase the
Company's costs of regulatory compliance.

                                       4
<PAGE>


The primary  provisions  of the  Interconnection  Order  which could  materially
impact the  Company's  financial  position  and  results of  operations  are the
provision of unbundled network elements and making retail services  available at
wholesale  rates.  The Company has received  approximately  100  interconnection
requests from wireless communications providers and CLECs, none of which have or
are expected to have a material  impact on the Company's  financial  position or
results of  operations.  In  addition,  because of its smaller  size and smaller
market  service  areas,  the  Company's  local network  services  business has a
qualified  exemption  from  the  FCC's  Interconnection   Order.  The  qualified
exemption pertains to certain technical  requirements  imposed upon ILECs and is
neither an exemption from  interconnection,  in general, nor against competitive
entry by other carriers.  This exemption is known as the rural telephone company
exemption  and it  continues  until a bona fide request for  interconnection  is
received   and  a   state   commission   with   jurisdiction   determines   that
discontinuation of the exemption is warranted, consistent with universal service
principles,  and that such  discontinuation  will not  impose an undue  economic
hardship  on the  Company  and  the  interconnection  requested  is  technically
feasible.

Universal Service Reform
- - ------------------------
On May 8,  1997,  the FCC  released  its  order  creating  a new  federal
universal service system (the "Universal  Service Order").  The Universal
Service  Order was the FCC's  response to one of the 1996 Act's  mandates
for a new  system for  funding of  ubiquitous  basic  exchange  telephone
services to all areas of the United  States and its  possessions  through
explicit  contributions  of all  telecommunications  carriers.  This  new
system for  funding of basic  services  in rural,  high cost and  insular
locations is designed to end the long standing  system of funding through
implicit  subsidies  levied  by ILECs in the form of  artificially  high,
mandated prices for access,  intraLATA toll and other non-basic services.
A second  significant  mandate of the 1996 Act addressed in the Universal
Service  Order is the  creation of a federal  funding  mechanism  for the
provision of discounted basic and advanced telecommunications services to
qualifying  public primary and secondary  schools and local libraries.  A
third  mandate  creates a  mechanism  for  providing  federal  funding of
advanced  services to rural health care providers  sufficient in scope to
allow qualified  entities to receive such services at rates comparable to
those paid by health care providers in urban areas.

The  Universal   Service  Order  has  implications  for  the  Company  in
addressing universal service funding to rural telephone companies. First,
the Company expects to continue  receiving  funding under the new federal
universal  service  system.  Second,  the FCC  determined  that it is not
appropriate  at this  time to bring  rural  telephone  companies  under a
proxy-model-driven universal  service cost  determination  system in the
same time frame  applicable to non-rural  carriers.  The Company  expects
that its ILECs will continue receiving federal universal service funding,
with certain adjustments, based upon its actual costs incurred to provide
universal services.

The new federal universal service system,  unless changed, will fund only
25% of the costs of providing  universal  service in rural, high cost and
insular  areas.  The states are  required  to provide  the balance of the
necessary  funding.  Most of the states served by the Company's ILECs are
in the  formative  stages  of  addressing  intrastate  universal  service
issues.

The Company  cannot  predict what the levels or methods of  contributions
will be or whether  the amount of  receipts  from the new system  will be
equal to or greater than its contributions,  because the new system is in
its early stages at both the federal and state levels.

Access Charge / Price Cap Reform
- - --------------------------------
In May 1997,  the FCC released  separate  orders in its Access Reform and
Price Cap Reform  proceedings  (the "Access  Reform Order" and the "Price
Cap Reform Order," respectively).  Both orders affect the Company's ILECs
as the Company elected price cap regulation commencing July 1, 1996.

Price cap regulation is a form of rate regulation in which the interstate
rates of affected  ILECs are subject to  maximums  that are  periodically
adjusted  according to formulae  contained in the FCC's Rules.  Price cap
regulation allows affected  carriers to retain all earnings  generated by
operating  at the  capped  rates.  In this  manner,  affected  ILECs  are
rewarded for achieving operating efficiencies.

In the  Access  Reform  Order,  the FCC  ordered  price cap  carriers  to
restructure   certain  components  of  the  mandated   interstate  access
structure in order to bring pricing more in line with  underlying  costs.
This restructure  results in lower interstate access charges and revenues
for the Company's ILECs.


                                       5
<PAGE>


In the Price Cap Reform  Order,  the FCC arrived at a  permanent  factor,
known as the  "X-factor," by which ILEC price caps are lowered each year.
The purpose of the X-factor  adjustment is to reflect the FCC's  findings
that ILECs enjoy productivity gains that are proportionately greater than
those  experienced  in  other  industries.  The  X-factor  adjustment  is
designed to give price cap ILECs' interexchange carrier customers some of
the  benefits  of  technology-driven  declining  costs in local  exchange
telephony.  The  permanent  X-factor  prescribed  by the Price Cap Reform
Order,  6.5%, is based upon data unique to the Bell Operating  Companies,
with no consideration given to any other price cap regulated carriers. In
particular,  the Company believes that the 6.5% X-factor is inappropriate
as applied to small price cap regulated ILECs. The Company is pursuing an
appeal  of the 6.5%  X-factor  as  applied  to  rural  price  cap  ILECs,
contending  that  such  carriers  lack the  economics  of scope and scale
required to achieve that level of productivity growth each year.

Joint Ventures and Acquisitions
- - -------------------------------
The Company owns a one-third  interest and is general managing partner of Mohave
Cellular, a cellular limited partnership operating eight cell sites in Arizona.

A subsidiary  of the Company,  in a joint  venture with a subsidiary  of Century
Communications Corp.  ("Century"),  acquired and operates three cable television
systems in southern  California serving 69,500 basic subscribers and has entered
an agreement  to acquire  another  18,000  subscribers  in southern  California.
Century is a cable  television  company of which  Leonard  Tow, the Chairman and
Chief Executive Officer of the Company, is Chairman and Chief Executive Officer.
In addition,  Claire Tow, a director of the Company,  is a Senior Vice President
and a director of Century.  A management  board on which the Company and Century
are equally  represented governs the joint venture. A subsidiary of Century (the
"Manager")  manages the day-to-day  operations of the systems.  The Manager does
not receive a  management  fee but is  reimbursed  only for the actual  costs it
incurs on behalf of the joint venture.  The Manager is obligated to pass through
to the  joint  venture  any  discount,  up to 5%,  off the  published  prices of
services or assets  purchased for the joint venture for use in the systems.  The
Manager is entitled to retain any discount in excess of 5%. The Company accounts
for the joint venture following the equity method of accounting.  Certain of the
joint venture  properties are under  consideration to be included in a strategic
partnership  with TCIC, a cable operator in California.  The  partnership  would
include combined TCIC, Century and Citizens/Century  joint venture properties in
southern California serving approximately  745,000 customers.  The Company would
retain a  percentage  share  ownership  in the  partnership  if the  combination
occurs.

In December 1997, the Company  acquired Ogden  Telephone  Company by merger in a
stock for stock transaction. The Company issued 2,308,262 shares of Common Stock
in conjunction  with the merger.  Ogden was an independent  telephone  operating
company  providing  services to residential  and commercial  customers in Monroe
County, New York.

In January 1998, the Company purchased 1.3 million shares of D&E  Communications
("D&E") for approximately $27 million. The investment  represents 17.4% of D&E's
outstanding  Common Stock. D&E is a full-service  telecommunications  company in
Lancaster County, Pennsylvania that offers both local and long distance service,
wireless service, Internet service, paging, voice, data and video communications
equipment, and computer networking services.

CLEC
- - ----

Through its subsidiary,  Electric Lightwave,  Inc. ("ELI"), the Company provides
full-service,  facilities-based  communications  services  in five major  market
clusters in the western United States. ELI provides  state-of-the-art  voice and
data  communications   services  to  retail  customers,   primarily  large-  and
medium-sized communications-intensive businesses, and wholesale customers.

ELI currently  provides  services in five markets:  Portland,  Oregon;  Seattle,
Washington;  Salt Lake City, Utah; Sacramento,  California; and Phoenix, Arizona
("hub cities") and their  respective  surrounding  areas  (together with the hub
cities,  "market  clusters" or "clusters").  ELI's clusters include an extensive
fiber optic network.  ELI currently provides switched services,  including local
dial tone, utilizing five Nortel DMS 500 switches, in all of its market clusters
except  Phoenix,  where ELI expects to  initiate  local dial tone  service  upon
installing  an  additional  switch in the first  half of 1998.  ELI  serves  its
cluster  cities with an extensive  frame relay  network which is comprised of 20
state-of-the-art switches. This network covers 29 western local access transport
areas with 52  network-to-network  interfaces,  and provides ELI's customers
with national and international  coverage through strategic  relationships  with
other providers.  ELI has also developed an Internet  backbone network providing
Internet  connectivity  in  each  of its  markets  which  includes  access  on a
redundant basis to the three largest  Internet  service  providers in the United
States.


                                       6
<PAGE>



ELI offers a portfolio of products and  services in four  categories:  dedicated
services,  local  dial  tone  services,  long  distance  services  and  enhanced
services. These products and services include:  dedicated services which include
point-to-point communications and dedicated DS-1 and DS-3 lines, local dial tone
services  which  include  voice mail and enhanced  features  such as  Integrated
Services Digital  Network;  long distance  services which include  toll-free and
prepaid services;  and enhanced  services which include frame relay,  high-speed
Internet access, video conferencing,  and local area network LAN-to-LAN services
with very high transport speeds.

The following table represents certain operating information related to ELI:

                                                          1997
                                                       -----------
                              Route miles                   2,494
                              Fiber miles                 140,812
                              Buildings connected             610
                              Access line equivalents      34,328
                              Switches installed:
                                 Voice                          5
                                 Frame relay                   20
                                 Internet                      17
                                 ATM                            8
                              Customers                     1,165

Deregulation  in the  communications  industry,  as a result of the 1996 Act and
state  regulatory   initiatives,   has  substantially   changed  the  regulatory
environment in the United States.  As a result of these changes,  the Company is
permitted  to provide  local dial tone in addition  to  existing  communications
services in certain states.

Competition
- - -----------
In each of its markets, ELI faces significant  competition from the ILECs, which
currently  dominate  the  local  exchange  markets  and is a de  facto  monopoly
provider of local switched voice services.  ELI's primary ILEC competitors are
US West, PacBell and GTE. Under certain circumstances,  FCC and state regulatory
authorities  may  provide  ILECs with  increased  flexibility  to reprice  their
services as competition  develops and as ILECs allow competitors to interconnect
to their networks.  If the ILECs and other competitors lower their rates and can
sustain  significantly  lower prices over time, this may adversely affect ELI if
it is required by market  pressure  to price at or below the ILEC's  prices.  If
regulatory  decisions  permit  the ILECs to charge  CLECs  substantial  fees for
interconnection  to the ILEC's networks or afford ILECs other regulatory relief,
such  decisions  could  also  have a  material  adverse  effect  on  ELI.  ELI's
facility-based operational CLEC competitors in the markets in which ELI operates
include: MCI Metro, Inc.; MFS Telecommunications,  Inc.; Teleport Communications
Group,   Inc.;   Brooks   Fiber;   NEXTLINK   Communications,   Inc.;   and  GST
Telecommunications,  Inc. Based on management's  experience,  the initial market
entrant  with an  operational  fiber  optic  CLEC  network  generally  enjoys  a
competitive  advantage over other CLECs that later enter the market.  In each of
the  clusters in which ELI  operates,  at least one other CLEC,  and in some
cases several other CLECs, offer many of the same local communications  services
provided by ELI,  generally at similar  prices.  Potential and actual new market
entrants in the local  communications  services  business include RBOCs entering
new geographic markets,  inter-exchange  carriers,  cable television  companies,
electric  utilities,  international  carriers,  satellite  carriers,  teleports,
microwave  carriers,  wireless  telephone  system operators and private networks
built  by  large  end  users.  In  addition,   the  current  trend  of  business
combinations and alliances in the  communications  industry,  including  mergers
between RBOCs, may increase competition for ELI.

On November  24,  1997,  ELI  completed an initial  public  offering  ("IPO") of
8,000,000  shares of its Class A Common  Stock at a price of $16 per share.  The
Company  retained  97.97% of the  voting  interest  and  82.83% of the  economic
ownership in ELI.


                                       7
<PAGE>


PUBLIC SERVICES
- - ---------------

   Natural Gas
   -----------
   Operating  divisions  of the Company  provide  natural gas  transmission  and
   distribution  services  to the  following  approximate  number  of  primarily
   residential customers in the following states:

                          State                Customers
                          ------             -----------
                          Louisiana              267,700
                          Arizona                 98,700
                          Colorado                13,000
                          Hawaii                  66,700
                                             ------------
                          Total                  446,100
                                             ============

   The   provision  of  services   and/or  rates  charged  are  subject  to  the
   jurisdiction of federal and state regulatory agencies.  The Company purchases
   all needed natural gas (except for the production by the Company of synthetic
   natural gas in Hawaii) the supply of which is believed to be adequate to meet
   current  demands and to provide for additional  sales to new  customers.  The
   natural  gas  industry is subject to  seasonal  demand,  with the peak demand
   occurring  during the  heating  season of  November  1 through  March 31. The
   Company's  natural gas sector  experiences  third party competition from fuel
   oil,  propane,  and  other  natural  gas  suppliers  for  most  of its  large
   consumption  customers (of which there are few) and from  electric  suppliers
   for all of its customer base. The competitive  position of natural gas at any
   given time depends  primarily on the relative prices of natural gas and these
   other energy sources.

   The Company continues to expand into high growth areas in Louisiana where the
   Company won contracts to serve two large new subdivisions in 1997. In October
   1997,  the Company  purchased  the St. John the Baptist  Parish Gas System in
   Louisiana for $2.1 million.  This system serves 2,200 customers  located in a
   new  growth  area of the New  Orleans-Baton  Rouge  corridor  (including  new
   industrial development) adjacent to the Company's existing service area.

   The Company  continues  to expand its Arizona  natural gas  transmission  and
   distribution service areas. During 1997, the Company completed infrastructure
   projects which extended  distribution  mains in Navajo and Yavapai  counties.
   These  distribution  facilities feed some of the fastest growing  sections of
   the State of  Arizona.  The  Company  has  positioned  itself  for  continued
   accelerated growth for the next several years in its Arizona service areas.

   In  Colorado,  the  Colorado  Public  Utilities  Commission  has expanded the
   Company's  franchise  area in the  Western  Slope area where the  Company has
   added two new industrial customers.

   In October,  1997,  the Company  purchased  all of the  outstanding  stock of
   Gasco,  Inc., now known as The Gas Company ("TGC"),  for  approximately  $100
   million from BHP Hawaii ("BHP").  TGC is a gas  distribution  company serving
   approximately  66,700 customers  throughout Hawaii. TGC provides  engineering
   and technical  support services to developers and government  representatives
   and  produces  clean,  efficient  synthetic  natural  gas ("SNG") at its 16.7
   million-cubic-foot capacity manufacturing plant. The SNG plant uses a process
   that is environmentally compatible and requires fewer barrels of fossil fuels
   than  older  methods.  TGC is  not  subject  to  seasonal  demand  due to the
   consistent  weather  temperatures in Hawaii. The majority of TGC customers on
   Oahu use SNG  distributed  directly  from the plant  through  an  underground
   utility system of pressurized  transmission  lines stretching from Kapolei to
   Hawaii  Kai.  TGC  customers  not served by the SNG  utility  system  receive
   propane gas piped  underground  from a central  storage  site or are serviced
   through delivery of propane in cylinders or tanks. Nearly 90% of TGC's output
   is consumed by industrial and commercial customers.

   In 1995, the Hawaii  Department of Health ("HDOH") issued notices  requesting
   information  from  current  property  owners and  facility  operators  around
   Honolulu  Harbor  relating  to  the  HDOH's  intent  to  conduct  a  regional
   assessment  of  environmental   conditions  under  authority  of  the  Hawaii
   Environmental  Response Law. The Company has provided information in response
   to the HDOH request  relating to two sites  within the Iwilei area  currently
   under HDOH review.  These  include TGC's former gas plant site at Iwilei Road
   and its Pier 38  facilities.  The gas plant site at Iwilei Road was purchased
   by BHP from Gasco, Inc. prior to the Company's acquisition of Gasco, Inc. The
   site specific  clean-up was  completed at Pier 38 prior to being  acquired by
   the Company  and a "no further  action"  letter was  obtained  from the HDOH.
   Furthermore,  BHP has provided a complete  indemnity  from claims  related to
   Pier 38's inclusion in the State  Superfund  Site.  This indemnity is further
   supported by a guarantee from BHP's parent, Broken Hill Proprietary, Ltd.
                                       8
<PAGE>

   Electric
   --------
   Operating  divisions  of  the  Company  provide  electric   transmission  and
   distribution  services  to the  following  approximate  number  of  primarily
   residential customers in the following states:

                          State               Customers
                          -------           ------------
                          Arizona                62,200
                          Hawaii                 29,300
                          Vermont                20,300
                                            ------------
                          Total                 111,800
                                            ============

   The   provision  of  services   and/or  rates  charged  are  subject  to  the
   jurisdiction of federal and state regulatory agencies.  The Company purchases
   approximately 81% of needed electric energy,  the supply of which is believed
   to be adequate to meet current demands and to provide for additional sales to
   new  customers.  The majority of the Company's  generating  facilities are on
   Kauai. The Company has smaller generating  facilities in Arizona and Vermont,
   used mainly for peak demand periods. Generally, the Company's electric sector
   does not experience material seasonal fluctuations.

   The electric utility industry in the United States is undergoing  fundamental
   changes.  Electric  utilities have for many years been  vertically-integrated
   entities  with  the  responsibility  for  the  generation,  transmission  and
   distribution  of  electric  power in a  franchise  territory.  In return  for
   monopoly  status,  electric  utilities  have been  subject  to  comprehensive
   regulation  at the state and federal  level.  The  industry  is now  shifting
   toward  electric  customers  being able to choose their energy  provider much
   like  telephone  customers are able to choose their long  distance  provider.
   Generally,  this involves  splitting apart the generation and transmission of
   power from the rest of the business,  and having generators  compete with one
   another in the sale of power directly to retail customers. The interconnected
   regional transmission grids will be operated  independently,  continuing as a
   federally-regulated  monopoly. Local transmission and distribution facilities
   would continue as state-regulated monopolies.  Deregulation could potentially
   result in stranded plant investments, stranded costs for supply contracts and
   stranded costs  associated with programs which promote the most efficient use
   of electricity and reduce the environmental impact of generation  facilities.
   The change in the  industry is in various  stages of  development  around the
   United States. The Company believes there are many  uncertainties  associated
   with a restructuring of the electric utility industry.

   In December  1996, the Arizona  Corporation  Commission  issued  Decision No.
   59943  approving  rules for a phased-in  transition to a  competitive  retail
   electric  power  market  beginning  January 1, 1999.  Under the plan,  retail
   access  will be  phased  in over  four  years  with 20% of the  load  open to
   competition  by 1999,  50% by 2001,  and 100% by  2003.  Stranded  costs  are
   expected to be recovered  from  ratepayers  through a surcharge  with both an
   energy and/or demand component.

   In 1995, the Company's  Arizona Electric  Division was notified by the United
   States  Environmental  Protection  Agency ("USEPA") of it being a Potentially
   Responsible  Party related to polychlorinated  biphenyl  shipments that the
   Company made to PCB Inc.,  sites  located in Kansas  City,  Kansas and Kansas
   City,  Missouri in the mid 1980s.  These sites have been  designated  by the
   USEPA as  Superfund  Sites  and are in the  process  of being  evaluated  for
   remediation.  The Company is one of over 1,500  parties that sent material to
   the sites and is considered a deminimus participant. The Company responded to
   a number of data requests from USEPA related to its shipments.  There has not
   yet been a  determination  of the total cost of the  remediation of the sites
   and to particular parties, including the Company's share of the cost.

   The Company's  Kauai,  Hawaii  operation is a participant in a  collaborative
   proceeding with approximately 15 other parties initiated by the Hawaii Public
   Utilities   Commission   ("HPUC")  on  Electric   Utility   Competition   and
   Investigation of the Electric Utility  Infrastructure in the State of Hawaii.
   The  parties  filed a  stipulated  agreement  with the HPUC to  complete  all
   evidentiary  hearings by December 1999. The HPUC is expected to deliberate on
   the findings and issue a final decision and order in 2000 or later.

   The Vermont Public Service Board (the "Board") has opened a docket (No. 5854)
   into competition,  customer choice, and restructuring of the Vermont electric
   industry. The purpose of the investigation is to develop an information base,
   principles, and policy bases to support legislative proposals and rule making
   by the Board. The proposal recommends that, by no later than the end of 1998,
   direct access should be available to all Vermont  customers.  There currently
   are competing  proposals by legislators and the Board.  These conflicts
   will need to be resolved before any final rule making becomes effective.

   In January 1998, a power outage to  approximately  5,000 customers in Vermont
   was  caused  by an ice  storm.  The costs  related  to power  restoration  is
   approximately  $4,000,000.  The Company expects to receive insurance recovery
   for certain costs and 

                                       9
   has requested  recovery from the Vermont Public Service Board for the 
   remaining  costs.  To the extent the charges are not recovered,
   the Company will be required to write-off such charges.
                                     
   In November 1995, the Company's  Vermont  electric  division was permitted an
   8.5% rate  increase.  Subsequently,  the Vermont  Public Service Board called
   into question the level of rates  awarded the Company in connection  with its
   formal review of  allegations  made by the  Department of Public Service (the
   "DPS"), the consumer advocate in Vermont and a former Citizens employee. The
   major issues in this proceeding  involved  classification of certain costs to
   property,  plant  and  equipment  accounts  and  the  Company's  Demand  Side
   Management  program.  In addition,  the DPS believed that the Company  should
   have  sought and  received  regulatory  approvals  prior to  construction  of
   certain  facilities in prior years.  On June 16, 1997,  the Board ordered the
   Company  to  reduce  its  rates  for  Vermont   electric  service  by  14.65%
   retroactive  to November 1, 1995 and to refund to customers,  with  interest,
   all amounts  collected  since that time in excess of the rates  authorized by
   the Board.  The Company  estimates  that the future annual effect of the rate
   reduction  ordered by the Board is  approximately  $3.9 million.  The Company
   made a $6.6  million  refund  to its  customers  by  issuing  a credit to the
   utility bills of each customer.  In addition,  the Board  assessed  statutory
   penalties totaling $60,000 and placed the Company on regulatory probation for
   a period of at least five  years.  The final terms of the  probation  have
   not been finalized.  During this probationary  period, the Company could lose
   its  franchise  to operate in Vermont if it violates  the terms of  probation
   prescribed by the Board.

   Water and Wastewater
   --------------------
   Through  subsidiaries,  the Company  provides water  distribution,  wholesale
   water transmission,  wastewater treatment, public works consulting, marketing
   and  billing  services  to the  following  approximate  number  of  primarily
   residential customers in the following states:

                          State               Customers
                          ------            ------------
                          Arizona               111,100
                          Illinois               70,900
                          California             59,500
                          Pennsylvania           30,100
                          Ohio                   14,800
                          Indiana                 1,300
                                            ------------
                          Total                 287,700
                                            ============

   The   provision  of  services   and/or  rates  charged  are  subject  to  the
   jurisdiction of federal,  state and local regulatory  agencies. A significant
   portion  of the  Company's  water/wastewater  treatment  sector  construction
   expenditures  serving  new  customers  are made  under  agreements  with land
   developers who generally  advance plant and/or funds for  construction to the
   Company that are later  refunded in part by the Company as new  customers and
   revenues are added in the respective land developments.

   In addition to increasing  customers through agreements with land developers,
   the  Company  seeks  to  acquire  water  and/or  wastewater  operations  from
   municipalities and private companies. Through its subsidiary,  Citizens Water
   Resources Management Services Company, the Company plans to provide water and
   wastewater  operations  and  maintenance  services to  municipalities  in and
   around existing service  territories.  During 1997, the Company  responded to
   several such requests for proposals.

   Privatization  opportunities  are  increasing  as the  water  and  wastewater
   industries in the United States continue to face  significant  changes due to
   increasing demands for advanced  technical  expertise and capital to meet the
   requirements of more stringent environmental  regulations.  Opportunities for
   public-private  partnerships are demonstrated by the following factors: Water
   and  wastewater  industries  continue  to  face  significant   challenges  as
   environmental  regulations  rise and federal funding  opportunities  decline;
   there is a  growing  need for  enhancement  of  existing  infrastructure  and
   construction of new facilities for water and wastewater systems; and there is
   an increased  demand for  government  to  restructure  and decrease  internal
   spending. Internationally,  developing countries are looking to the expertise
   of existing water and wastewater  companies to provide a sound infrastructure
   of water and  wastewater  systems.  Over the past few years,  there have been
   several  efforts  to remove  federal  barriers  to  privatization.  Citizens'
   geographic  and service  diversity and decades of experience in the water and
   wastewater  industry  provide a strong  platform to  successfully  meet these
   needs and  respond to the  increasing  trend for  privatization.  The Company
   plans  to  initially  focus  its   privatization   efforts  in  existing  and
   surrounding service areas.

   In September  1997,  the Company  entered into  agreements  with the Del Webb
   Corporation and its subsidiary,  The Villages at Desert Hills,  Inc. ("Webb")
   to  provide  water and  wastewater  treatment  utility  services  to a master
   planned community

                                       10
   currently known as The Villages at Desert Hills.  Citizens
   was selected as the water and wastewater  utility service provider  following
   intense competition among other investor-owned  companies.  This project will
   be  developed  on 5,661  acres and will be  located  about 20 miles  north of
   downtown Phoenix,  Arizona. As currently planned, the project will consist of
   a mix of residential and commercial  units which total  approximately  14,500
   equivalent  residential units ("ERUs").  Development is expected to commence
   in mid 1998 with  absorption  projected at  approximately  700 ERUs per year
   over a 15-20 year period. Citizens has entered into an agreement with Webb to
   fund  approximately  50% (not to exceed $24 million) of the construction cost
   incurred in the first five years of construction  to build certain  treatment
   and transmission facilities.  The Company has submitted an application to the
   Arizona  Corporation  Commission  for approval of certain  agreements and the
   granting of a Certificate of Convenience and Necessity  ("CC&N") to serve the
   area  encompassed  by the  project.  Approval  of  the  agreements  and  CC&N
   application is expected to occur during the first half of 1998. The Company's
   commitment  to the  project  is  conditioned  upon  receiving  the CC&N.  The
   Company's  water and wastewater  treatment  operations in Arizona are now the
   largest investor-owned water/wastewater utility in the state of Arizona.

   In March  1997,  the  Company  placed into  service a reverse  osmosis  water
   treatment plant in Ohio, the first such plant installed in the mid-west for a
   municipal  water  system.  The facility was  installed as a result of working
   with customers to satisfy their desire for improvements to non-health related
   water quality issues.  Prior to  construction,  an agreement was reached with
   the public  services  commission to recover the capital and  operating  costs
   immediately  upon  project  completion  without  the  need  for a  full  rate
   proceeding.

GENERAL
- - -------

The Company's  operations are conducted primarily in small and medium size towns
and communities.  No material part of the Company's business is dependent upon a
single customer or small group of customers for its revenues. As a result of its
diversification,  the Company is not dependent upon any single  geographic  area
for its revenues.  Due to this diversity,  no single regulatory body regulates a
service of the Company accounting for more than 19% of its 1997 revenues.

The Company is subject to regulation by the respective state regulatory agencies
and  federal  regulatory  agencies.  The  Company  is not  subject to the Public
Utility Holding Company Act. Order backlog is not a significant consideration in
the Company's  business,  and the Company has no contracts or subcontracts which
may be subject to renegotiation of profits or termination at the election of the
federal government.  The Company holds franchises from local governmental bodies
which vary in duration.  The Company also holds  certificates of convenience and
necessity granted by various state commissions which are generally of indefinite
duration.  The Company has no special working capital  practices.  The Company's
research and  development  activities  are not  material.  There are no patents,
trademarks, licenses or concessions held by the Company that are material.

The Company had approximately 6,100 employees at December 31, 1997.

Impact of Year 2000
- - -------------------
The Year 2000 Issue is the result of computer  programs  being written using two
digits  rather than four to define the  applicable  year.  Any of the  Company's
computer programs that have  date-sensitive  software may recognize a date using
"00" as the year 1900 rather than the year 2000.  This could  result in a system
failure or miscalculation  causing disruptions of operations,  including,  among
other things, a temporary inability to process  transactions,  send invoices, or
engage in similar normal business activities.

Based  upon  a  company-wide  assessment,   conducted  in  conjunction  with  an
information  systems  consulting  firm, it has been  determined that many of the
Company's  software  programs need to be modified so that dates beyond  December
31, 1999,  are properly  recognized.  The Company  presently  believes that with
modifications  to existing  software and  conversions to new software,  the Year
2000 Issue can be mitigated.  However, if such modifications and conversions are
not made in a timely  fashion,  the Year 2000 Issue could have a material impact
on the operations of the Company.

The Company  has  developed  a plan to  mitigate  the Year 2000 Issue.  The plan
includes  formal  communications  with  all  of  its  significant  suppliers  to
determine the extent to which the Company is vulnerable to those third  parties'
failure  to  remediate  their  own Year  2000  Issue.  However,  there can be no
guarantee  that the  systems  of  suppliers  or  other  companies  on which  the
Company's systems rely will be timely converted, or that a failure to convert by
another  company,  or a  conversion  that is  incompatible  with  the  Company's
systems,  would not have material adverse effect on the Company. The Company has
determined  that it has limited  exposure to  contingencies  related to the Year
2000 Issue for the products it has sold.

                                       11
The Company is and will continue to use both internal and external  resources to
reprogram  or replace and test  software for Year 2000  compliance.  The Company
plans to complete its Year 2000  modifications  and conversions,  related to its
business  operations,  no later than June 30, 1999.  While the total cost of the
Year 2000  modifications  and conversions has not been  determined,  the Company
expects to incur at least $50 million of hardware and software costs  associated
with these efforts. The Company expects to fund this cost through operating cash
flows,  cash and  investments,  proceeds from the issuance of securities  and/or
other short term  borrowings.  The Company  will be required to expense  certain
amounts of the cost of these projects pursuant to generally accepted  accounting
principles.

Other Information Systems Initiatives
- - -------------------------------------
The Company has other information  systems  initiatives in process which are not
due to the Year 2000 Issue.  These include  implementation of an enterprise wide
financial  accounting  and  reporting  system  as  well  as the  development  of
technology  to bring  the  Company  into full  compliance  with  services  to be
provided pursuant to the  Telecommunications  Act of 1996 Interconnection Order.
For these two  projects,  the  Company  expects to incur at least $32 million in
costs over the next two years.  The Company will be required to expense  certain
amounts of the cost of these projects pursuant to generally accepted  accounting
principles.

(d)  Financial Information about Foreign and Domestic Operations and Export 
     ----------------------------------------------------------------------
     Sales
     -----

In 1995, the Company made an initial  $4,200,000  investment in and entered into
definitive  agreements  with  Hungarian  Telephone and Cable Corp.  ("HTCC"),  a
Delaware  corporation,  which owns and operates local  telephone  concessions in
Hungary.  In 1995 and 1996, the Company  amended  certain of such agreements and
entered in additional  agreements with HTCC regarding financial support provided
by the Company.  Such financial support agreements have since expired.  In 1997,
the Company  acquired  additional  HTCC shares in the open  market.  Pursuant to
these agreements,  as amended,  and such open market purchases,  the Company (i)
owns approximately 17% of the HTTC shares presently outstanding, (ii) has rights
to purchase  HTCC shares that, if fully  exercised,  would result in the Company
owning at least a majority of HTTC common stock on a fully diluted basis,  (iii)
provides  requested  management  services to HTCC on a cost-plus basis, and (iv)
has the right to and has  designated one member out of nine of the HTCC Board of
Directors.  The  management  services  fee payable by HTCC to the Company is the
greater of 5% of adjusted gross  revenues of HTCC or a monthly fixed amount.  In
addition, expenses incurred by the Company in providing such services, including
certain  allocable  overhead  items,  are required to be reimbursed by HTCC. The
Company's  investment  in HTCC  is  accounted  for  using  the  cost  method  of
accounting.


                                       12
<PAGE>


Item 2.   Description of Property
          -----------------------

The  Administrative  Offices of the  Company  are  located at 3 High Ridge Park,
Stamford,   Connecticut,  06905  and  are  leased.  The  Company  owns  property
including: telecommunications outside plant, central office, microwave radio and
fiber-optic  facilities;  electric  generation,  transmission  and  distribution
facilities;  gas  transmission and distribution  facilities;  water  production,
treatment,  storage,  transmission and distribution  facilities;  and wastewater
treatment,  transmission,  collection and discharge facilities; all of which are
necessary to provide services at the locations listed below.

              State                     Service(s) Provided
              -----                     -------------------

              Arizona              Electric, Natural Gas, Communications,*
                                   Water, Wastewater

              California           Communications, Water

              Colorado             Natural Gas

              Florida              Communications

              Hawaii               Electric, Natural Gas

              Idaho                Communications

              Illinois             Communications, Water, Wastewater

              Indiana              Water

              Louisiana            Natural Gas

              Montana              Communications

              Nevada               Communications

              New Mexico           Communications

              New York             Communications *

              Ohio                 Water, Wastewater

              Oregon               Communications

              Pennsylvania         Water

              Tennessee            Communications

              Utah                 Communications

              Vermont              Electric

              Washington           Communications

              West Virginia        Communications*

* Certain  properties are subject to mortgage deeds pursuant to Rural  Utilities
Service borrowings.


                                       13

Item 3.   Legal Proceedings
          -----------------

In 1995,  the  Company's  Arizona  Electric  Division was notified by the United
States  Environmental  Protection  Agency  ("USEPA")  of it being a  Potentially
Responsible  Party  related  to poly  chlorinated  biphenol  shipments  that the
Company made to PCB Inc., sites located in Kansas City,  Kansas and Kansas City,
Missouri in the mid 1980s.  These  sites have been  designated  by the USEPA as
Superfund Sites and are in the process of being evaluated for  remediation.  The
Company  is one of over 1,500  parties  that sent  material  to the sites and is
considered a deminimus  participant.  The Company  responded to a number of data
requests  from  USEPA  related  to its  shipments.  There  has  not  yet  been a
determination  of  the  total  cost  of the  remediation  of  the  sites  and of
particular parties, including the Company's share of the cost.

In November 1995, the Company's  Vermont electric division was permitted an 8.5%
rate  increase.  Subsequently,  the Vermont  Public  Service Board (the "Board")
called into question the level of rates  awarded the Company in connection  with
its formal review of  allegations  made by the Department of Public Service (the
"DPS"),  the consumer  advocate in Vermont and a former Citizens  employee.  The
major issues in this  proceeding  involved  classification  of certain  costs to
property,  plant and equipment accounts and the Company's Demand Side Management
program.  In addition,  the DPS believed that the Company should have sought and
received  regulatory  approvals prior to  construction of certain  facilities in
prior years. On June 16, 1997, the Board ordered the Company to reduce its rates
for Vermont  electric  service by 14.65%  retroactive to November 1, 1995 and to
refund to customers,  with interest,  all amounts  collected  since that time in
excess of the rates  authorized  by the Board.  The Company  estimates  that the
future annual effect of the rate reduction ordered by the Board is approximately
$3.9 million. The Company made a $6.6 million refund to its customers by issuing
a credit to the utility bills of each customer. In addition,  the Board assessed
statutory  penalties  totaling  $60,000  and  placed the  Company on  regulatory
probation  for a period  of at least  five (5)  years.  The  final  terms of the
probation have not been finalized.  During this probationary period, the Company
could lose its  franchise  to operate  in  Vermont if it  violates  the terms of
probation prescribed by the Board.

In January 1997, the Company's  Illinois  subsidiary was served with a complaint
in an action  commenced by the Illinois  Attorney  General  (the  "State").  The
complaint alleges violations of National Pollution Discharge  Elimination System
permits  issued to three  wastewater  treatment  plants,  acquired  in  mid-1994
through a merger  with  Metro  Utility  Company  ("Metro"),  as well as  related
allegations.  The  majority of the  alleged  violations  predate  the  Company's
acquisition of the plants,  one of which has been taken out of service to foster
regionalization.  The Company filed its answer  denying the  allegations  of the
complaint and raised the  affirmative  defense of failure of the State to comply
with  certain  provisions  of the  Illinois  Environmental  Protection  Act. The
Company has completed settlement negotiations with the State and believes that a
settlement  will be executed in the near future.  The cost of the  settlement is
expected  to be no more than  $65,000.  The Company  has  contractual  rights of
indemnification  from the former  shareholders of Metro and expects to recover a
portion of the settlement cost.

In August 1997, a lawsuit was filed in the United States  District Court for the
District of Connecticut (Leventhal vs. Tow) against the Company and five of its
officers, one of whom is also a director, on behalf of all persons who purchased
or  otherwise  acquired  Series A and  Series B shares  of  Common  Stock of the
Company between September 5, 1996 and July 11, 1997,  inclusive.  On February 9,
1998,  the plaintiffs  filed an amended  complaint.  The complaint  alleges that
Citizens and the individual defendants, during such period, violated Sections 10
(b) and 20 (a) of the Securities  Exchange Act of 1934 based upon certain public
statements  made by the  Company,  which are alleged to be  materially  false or
misleading,  or are alleged to have failed to disclose information  necessary to
make the statements made not false or misleading. The plaintiffs seek to recover
unspecified  compensatory  damages.  The Company and the  individual  defendants
intend to file a motion to dismiss.

In addition,  the Company is party to various other legal proceedings arising in
the  normal  course of  business.  The  outcome  of  individual  matters  is not
predictable.  However,  management  believes that the ultimate resolution of all
such matters,  including  those discussed  above,  after  considering  insurance
coverages,  will not have a material  adverse effect on the Company's  financial
position, results of operations, or its cash flows.

Item 4.   Submission of Matters to Vote of Security Holders
          -------------------------------------------------

None in fourth quarter 1997.



                                       14
<PAGE>


Executive Officers
- - ------------------

Information  as to  Executive  Officers of the  Company as of February  28, 1998
follows:
<TABLE>
<CAPTION>

          Name                          Age         Current Position and Office
          ----                          ---         ---------------------------

         <S>                           <C>        <C>                                
          Leonard Tow                   69        Chairman of the Board and Chief Executive Officer
          Daryl A. Ferguson             59        President and Chief Operating Officer
          Robert J. DeSantis            42        Chief Financial Officer, Vice President and Treasurer
          O. Lee Jobe                   40        Vice President, Communications
          J. Michael Love               46        Vice President, Public Services
          L. Russell Mitten             46        Vice President, General Counsel and Assistant Secretary
          Livingston E. Ross            49        Vice President and Controller
          David B. Sharkey              48        President, Electric Lightwave, Inc.
          Donald P. Weinstein           33        Vice President, Planning and Development
</TABLE>

There is no family  relationship  between any of the officers of the Registrant.
The term of office of each of the  foregoing  officers  of the  Registrant  will
continue  until the next annual  meeting of the Board of  Directors  and until a
successor has been elected and qualified.

LEONARD  TOW has been  associated  with the  Registrant  since  April  1989 as a
Director. In June 1990, he was elected Chairman of the Board and Chief Executive
Officer. He was Chief Financial Officer from October 1991 through November 1997.
He  has  also  been  a  Director   and  Chief   Executive   Officer  of  Century
Communications  Corp. since its incorporation in 1973, and Chairman of its Board
of Directors since October 1989. He is Director of Hungarian Telephone and Cable
Corporation and is Chairman of the Board of Electric Lightwave, Inc.

DARYL A. FERGUSON has been  associated  with the Registrant  since July 1989. He
has been President and Chief Operating  Officer since June 1990. He is currently
a Director of Centennial  Cellular  Corporation and Chief Executive  Officer and
Vice Chairman of the Board of Electric Lightwave, Inc.

ROBERT J. DeSANTIS has been associated  with the Registrant  since January 1986.
He has been Vice  President  and  Treasurer  since October 1991 and became Chief
Financial  Officer in November 1997. He is currently  Chief  Financial  Officer,
Vice President and Treasurer of Electric Lightwave, Inc.

O. LEE JOBE has been associated with the Registrant since July 1997. He was Vice
President,  Network  Operations from July 1997 through October 1997. He has been
Operating Vice President,  Communications  since October 1997.  Prior to joining
the Registrant, he was Vice President,  Business Operations at Pacific Bell from
June  1994  through  June  1997 and  Director,  Business  Operations  at  Sprint
Corporation from February 1990 to June 1994.

J. MICHAEL LOVE has been associated with the Registrant  since May 1990 and from
November 1984 through  January 1988. He was Vice President,  Corporate  Planning
from March 1991 through  January 1997. He was appointed Vice  President,  Public
Services in January 1997.

L. RUSSELL MITTEN has been  associated  with the Registrant  since June 1990. He
was General Counsel until June 1991. He has been Vice President, General Counsel
and Assistant Secretary since June 1991.

LIVINGSTON E. ROSS has been associated with the Registrant since August 1977. He
has been Vice President and Controller since December 1991.

DAVID B. SHARKEY has been associated  with the Registrant  since August 1994 and
has been  President of Electric  Lightwave,  Inc.  since that date.  He has been
Chief Operating  Officer of Electric  Lightwave,  Inc. since October 1997 and is
Director of Electric  Lightwave,  Inc. Prior to joining the  Registrant,  he was
Vice  President  and  General  Manager  of  Mobil  Media,  a  wireless   company
headquartered in New Jersey, from August 1989 through July 1994.

DONALD P. WEINSTEIN has been associated  with the Registrant  since August 1989.
He was Manager, Financial Planning from October 1992 through September 1996; and
Director,  Financial  Planning from September 1996 through  October 1997. He has
been Vice President, Planning and Development since October 1997.

                                       15
<PAGE>


                                     PART II
                                     -------

Item 5.   Market for the Registrant's Common Stock and Related Stockholder 
          ----------------------------------------------------------------
          Matters
          -------

                           PRICE RANGE OF COMMON STOCK
 The Company's Common Stock is traded on the New York Stock Exchange under the
symbol CZN.  Prior to the  conversion  of Citizens  Common  Stock  Series A into
Common Stock Series B on August 25, 1997,  the two series  traded  separately on
the New York Stock Exchange under the symbols CZNA and CZNB,  respectively.  The
following  table  indicates  the high and low prices per share as taken from the
daily  quotations  published  in the "Wall  Street  Journal"  during the periods
indicated.   Prices  have  been  adjusted  retroactively  for  subsequent  stock
dividends,  rounded to the nearest 1/16th.  (See Note 8 of Notes to Consolidated
Financial Statements.)
<TABLE>
<CAPTION>

                       1st Quarter                 2nd Quarter                  3rd Quarter                 4th Quarter
                 ------------------------    -------------------------    ------------------------     -----------------------
                 High            Low           High           Low          High           Low          High           Low
                 ----            ---           ----           ---          ----           ---          ----           ---
1997:
- - ----
<S>            <C> <C>       <C> <C>        <C> <C>        <C>  <C>      <C>           <C>           <C>           <C>            
Series A       $12 1/16      $10 1/16       $11 13/16      $8 9/16       N/A           N/A           N/A           N/A
Series B       $12 1/16      $10 3/16       $11 13/16      $7 13/16      $9 5/16       $7 3/4        $10 3/8       $9 1/8

1996:
- - ----
Series A       $11 1/2       $9 5/8         $11 3/16       $9 3/4        $11 9/16      $9 3/4        $11 7/16       $10
Series B       $11 1/2       $9 3/4         $11 5/16       $9 3/4        $11 9/16      $10 1/8       $11 9/16       $10
</TABLE>


As of February 27, 1998, the approximate  number of record  security  holders of
the Company's  Common Stock was 50,450.  This  information was obtained from the
Company's transfer agent.

                                    DIVIDENDS
The amount and timing of  dividends  payable on Common Stock are within the sole
discretion of the Company's Board of Directors.  The Board of Directors  reviews
alternative  stock dividend cash equivalents and associated stock dividend rates
each quarter in order to determine and declare a prudent stock  dividend rate in
light of the Company's actual and forecasted  financial  position and results of
operations,  as well as dividend yields of comparable  communications and public
services  companies.  Quarterly  stock  dividends  declared and issued on Common
Stock were 1.6% for each quarter of 1996, 1.6% for the first and second quarters
of 1997,  1.0% for the third and fourth  quarters of 1997 and .75% for the first
quarter of 1998 wiht consideration of a 7 1/16 cent stock dividend cash 
equivalent. The stock dividend cash equivalents considered to determine the
stock dividend  rates,  adjusted for all stock  dividends paid subsequent to all
dividends declared through December 31, 1997, and rounded to the nearest 1/16 
are as follows:

              1st Quarter      2nd Quarter       3rd Quarter      4th Quarter
             -------------    -------------    --------------    --------------
    1997     17 13/16 cent     16 1/2 cent       8 5/16 cent    10 1/8 cent
    1996     17 1/2 cent       16 3/16 cent     17 1/8 cent     17 5/16 cent

The lower third and fourth  quarter 1997 and first  quarter 1998 stock  dividend
cash  equivalents  and stock  dividend  rates  reflect  the Board of  Directors'
decision  to  declare  dividends  more  reflective  of the  Company's  financial
performance  and with  consideration  of the impact on retained  earnings of the
Company's  second  quarter 1997  charges to earnings  and the divided  yields of
comparable communications and public service companies.


                     RECENT SALES OF UNREGISTERED SECURITIES
None

                                       16
<PAGE>


Item 6.  Selected Financial Data ($ in thousands, except for per-share amounts)
         ----------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                               Year Ended December 31,
                                                    ---------------------------------------------------------------------------
                                                               1997           1996           1995           1994           1993
                                                               ----           ----           ----           ----           ----

<S>                                                   <C>            <C>            <C>            <C>            <C>          
Revenues                                              $   1,393,619  $   1,306,517  $   1,069,032  $     906,150  $     613,099
Net income (1)                                        $      10,100  $     178,660  $     159,536  $     143,997  $     125,630
Basic net income per-share of Common Stock (1)(2)     $         .04  $         .70  $         .66  $         .63  $         .55
Stock dividends declared on Common Stock (3)                  5.30%          6.56%          6.35%          5.04%          4.37%

                                                                                  As of December 31,
                                                    ---------------------------------------------------------------------------
Total assets                                        $   4,872,852  $   4,523,148  $    3,918,187      3,576,566  $   2,627,118      
Long-term debt                                      $   1,706,532  $   1,509,697  $    1,187,000        994,189  $     547,673      
Equity (4)                                          $   1,880,461  $   1,879,433  $    1,559,913      1,156,896  $     974,486      
</TABLE>

(1) Reflects  the  impact  of  special  items in 1997 and CLEC  losses  (See
    "Results of  Operations  in  Management's  Discussion  and Analysis of 
    Financial Condition  and Results of  Operations).  
(2) Adjusted for  subsequent  stock dividends. No adjustment has been made for 
    the Company's .75% first quarter 1998 stock dividend because the effect is 
    immaterial.
(3) Compounded annual rate of quarterly stock dividends.
(4) Includes Company obligated mandatorily redeemable convertible preferred 
    securities.

Item 7.   Management's Discussion and Analysis of Financial Condition and 
          ---------------------------------------------------------------
          Results of Operations
          ---------------------

This annual report on Form 10-K  contains  forward-looking  statements  that are
subject to risks and  uncertainties  which could cause actual  results to differ
materially  from those  expressed  or implied in the  statements.  These and all
forward-looking statements (including oral representations) are only predictions
or  statements  of  current  plans,  which are  constantly  under  review by the
Company.  All  forward-looking  statements may differ from actual future results
due to, but not limited to, changes in the local and overall economy, the nature
and pace of technological  changes,  the number and effectiveness of competitors
in the  Company's  markets,  success in overall  strategy,  weather  conditions,
changes in legal and regulatory policy, the Company's ability to identify future
markets  and  successfully  expand  existing  ones and the mix of  products  and
services offered in the Company's target markets.  Readers should consider these
important  factors in evaluating any statement  contained  herein and/or made by
the  Company  or on its  behalf.  The  following  information  should be read in
conjunction  with the  consolidated  financial  statements  and related notes to
consolidated  financial  statements  included in this report. The Company has no
obligation to update or revise these  forward-looking  statements to reflect the
occurrence of future events or circumstances.

(a)   Liquidity and Capital Resources
      -------------------------------

The Company considers its operating cash flows and its ability to raise debt and
equity  capital as the principal  indicators of its  liquidity.  The Company has
committed lines of credit with commercial  banks under which it may borrow up to
$600,000,000.  There were no amounts  outstanding  under these lines at December
31, 1997. In November 1997,  Electric Lightwave,  Inc.,  ("ELI"),  the Company's
competitive  local exchange  carrier  ("CLEC")  subsidiary  arranged a five-year
$400,000,000  revolving bank credit facility.  The Company has guaranteed all of
ELI's  obligations  under  this  credit  facility.  As  of  December  31,  1997,
$60,000,000 was outstanding under this commitment.

                                       17
<PAGE>


Net capital expenditures, by sector, have been and are budgeted as follows:
<TABLE>
<CAPTION>

                                          Budget        Actual
                                          1998           1997           1996           1995
                                       -----------     ----------    -----------    -----------
                                                                 ($ in thousands)
<S>                                   <C>            <C>            <C>                  <C>                                        
Communications                        $     219,000  $     263,000  $     184,000        113,700                                    
CLEC                                        275,000        124,500         41,600         27,400
Public Services:
    Natural Gas                              36,500         47,900         27,700         28,700
    Electric                                 17,500         23,600         24,600         32,800
    Water and Wastewater                     16,000         32,200         21,000         28,000
General                                      30,000         33,300         18,900         10,100
                                         -----------    -----------    -----------   ------------
                                      $     594,000  $     524,500  $     317,800        240,700                                   
                                         ===========    ===========    ===========   ============
</TABLE>

The  Company   anticipates  that  the  funds  necessary  for  its  1998  capital
expenditures  will be provided from  operations;  requisitions  from  Industrial
Development  Revenue Bond construction fund trust accounts;  advances from Rural
Utilities  Service loan  contracts;  from commercial  paper notes payable;  from
parties  desiring  utility  service;  from debt,  equity and other  financing at
appropriate times; and from short-term borrowings under bank credit facilities.

Financing
- - ---------
Proceeds from the following  variable rate  borrowings  during 1997 were used to
fund and/or prefund expenditures for the construction, extension and improvement
of the Company's facilities:
<TABLE>
<CAPTION>


                                                                                                 Initial
                                                                                                Interest
      Date                  Security/Borrowing                                   Amount           Rate       Maturity Date
      ----                  ------------------                                 ------------     --------     -------------          
     <S>                   <C>                                                 <C>                <C>        <C>    
      May 7                 Weekly Rate Industrial Development Revenue         $ 30,535,000       4.15%      May 1, 2032
                            Bonds

      May 1,  May  2,  and  State of California Department of Water               1,557,800       2.42%      July 1, 2027
      June 16               Resources Loan

      July 31               Rural Utilities Service Loan Contract                 4,002,000       6.13%      December 31, 2027

      September 25          Weekly Rate Industrial Development Revenue           17,880,000       4.20%      September 1, 2032
                            Bonds

      December 4            Weekly Rate Industrial Development Revenue            4,500,000       3.65%      December 1, 2032
                            Bonds

      December 23           Money Market Municipal Industrial                     4,500,000       3.85%      December 1, 2032
                            Development Revenue Bonds

                                                                              --------------
                            Total / Weighted Average                           $ 62,974,800       4.19%
                                                                              ==============

</TABLE>
                                       18
<PAGE>


The following fixed rate Industrial Development Revenue Bonds were converted and
remarketed as either  Adjustable  Rate Bonds,  Weekly Rate Bonds or Money Market
Bonds during 1997:

<TABLE>
<CAPTION>
                                                                                               Initial
                                                                                              Interest
 Date                      Bonds                                                Amount           Rate       Maturity Date
 ---------                 -----------------------------------------           ----------     ---------     --------------------   
<S>                       <C>                                                <C>               <C>          <C>      
 August 1                  7.05% 1985 Series Industrial Development           $30,350,000       4.75%       August 1, 2015, 2020
                           Revenue Bonds                                                                    and 2025

 September 2               7.20% 1985 Refunded Series Industrial                2,000,000       3.51%       August 1, 2020
                           Development Revenue Bonds

 September 2               6.88% 1988 Series Industrial Development            38,315,000       3.85%       September 1, 2022,
                           Revenue Bonds                                                                    2026 and 2028

                                                                          ----------------
                           Total / Weighted Average                           $70,665,000       4.23%
                                                                          ================
</TABLE>

Electric Lightwave, Inc. Initial Public Offering
- - ------------------------------------------------
On November 24, 1997,  ELI  completed  the initial  public  offering  ("IPO") of
8,000,000  shares  of Class A Common  Stock at a price of $16 per  share.  Gross
proceeds  from this  offering to ELI  totaled  approximately  $128,000,000,  and
proceeds net of  underwriting  discounts and commissions  totaled  approximately
$120,320,000. The Company recorded a pre-tax non operating gain of approximately
$78,700,000 resulting from this transaction.  The Company retained 97.97% of the
voting interest and 82.83% of the economic ownership in ELI.

Acquisitions
- - ------------
In October 1997, the Company  purchased all of the  outstanding  stock of Gasco,
Inc.  for  approximately  $100,000,000  in cash and  purchased  the St. John the
Baptist Parish Gas System in Louisiana for approximately $2,100,000. In December
1997,  the  Company  acquired  Ogden  Telephone  Company  in a stock  for  stock
transaction.  The Company issued 2,308,262 shares of Common Stock to effect this
merger.  In January 1998, a subsidiary of the Company acquired  1,300,000 shares
of  Common  Stock  of D & E  Communications,  Inc.  ("D & E") for  approximately
$27,000,000 in cash.  This  investment  represents  17.4% of the shares of D & E
Common Stock outstanding.

Regulatory Environment
- - ----------------------

Communications
- - --------------

Telecommunications Act
- - ----------------------
In February,  1996, the  Telecommunications Act of 1996 (the "1996 Act") became
law. The national  public policy  framework for  telecommunications  was changed
dramatically by the 1996 Act. A central focus of this sweeping policy reform was
to open local telecommunications  markets to workable competition.  The 1996 Act
preempts state and local laws to the extent that they prevent  competitive entry
into the  provision  of any  telecommunications  service.  Under  the 1996  Act,
however, states retain authority to impose on carriers requirements necessary to
preserve  universal   telecommunications  service,  protect  public  safety  and
welfare,  ensure  quality  of service  and  protect  consumers.  States are also
responsible for mediating and  arbitrating  interconnection  agreements  between
CLECs and ILECs if voluntary negotiations fail.

Pursuant  to the  requirements  of the  1996  Act,  the  Federal  Communications
Commission ("FCC"),  throughout 1996, 1997, and continuing into 1998 and beyond,
has been and will be conducting rule-making proceedings resulting in a number of
new rules  that  could  impact  the  operations  of the  Company.  These  rules,
described  in more detail  below,  address  interconnection,  universal  service
reform and access charge/price cap reform.




                                       19
<PAGE>


       Interconnection
       ---------------
       The FCC's  Interconnection  Order,  issued in August 1996,  addresses the
       relationship between Incumbent Local Exchange Carriers ("ILECs"), such as
       the Company,  and Competitive Local Exchange Carriers ("CLECs"),  such as
       the Company's subsidiary, ELI.

       The 1996 Act and the  Interconnection  Order outline three routes,  which
       are not mutually  exclusive,  to competitive  market entry.  The first is
       through a CLEC's  construction  and  operation of its own local  exchange
       facilities,   in  which  case  the  sole   requirement  of  the  ILEC  is
       interconnection for purposes of traffic interchange.  The second allows a
       CLEC to acquire,  at cost,  unbundled  network elements from the ILEC for
       CLEC  assembly  into  end-to-end  local  exchange  services  and/or  as a
       supplement to the facilities it has  constructed on its own. The third is
       through  resale  of  ILEC  retail  services  acquired  from  the  ILEC at
       wholesale rates.

       Subject to the rural telephone  company  exemption  discussed  below, the
       Interconnection  Order  affects  the  Company's  local  network  services
       business as follows:

           (a)  ILECs  must  provide  interconnection  to any new local  network
                services competitor upon request.  This  interconnection must be
                at least equal in quality to that provided by the ILEC to itself
                or its  affiliates.  Also,  the  order  mandates  that  the ILEC
                provide   this   interconnection   at   just,   reasonable   and
                nondiscriminatory rates, terms and conditions.

           (b)  ILECs must provide unbundled network elements, including support
                systems, to  telecommunications  carriers that intend to provide
                local  network  services  or network  access  services  in their
                markets.   These  network  elements  include  network  interface
                devices;  local loops; local and tandem switches  (including all
                related  software-based   features);   interoffice  transmission
                facilities;  signaling and call-related database facilities; and
                operations support systems and information.

           (c)  ILECs must make retail  services  available  to  competitors  at
                wholesale  rates.  The  Interconnection  Order contains  pricing
                guidelines  for  wholesale  services  and   interconnection  and
                unbundled elements.  Should pricing  negotiations  between ILECs
                and new entrants  become  deadlocked,  the Order also provides a
                standard for  arbitration to be applied by the respective  state
                commissions.

           (d)  ILECs and CLECs have the obligation to compensate each other for
                the termination of interchanged local exchange traffic.

       Various  parties,  including  ILECs and state PUCs,  filed appeals of the
       FCC's  August  8,  1996   Interconnection   Order,  many  of  which  were
       consolidated  and transferred to the U.S. Court of Appeals for the Eighth
       Circuit.  On July 18, 1997,  the Eighth  Circuit  rendered its  decision,
       which held that,  in  general,  the FCC does not have  jurisdiction  over
       prices for interconnection, resale, leased unbundled network elements and
       traffic  termination.  The Eighth Circuit also overturned the FCC's "pick
       and choose"  rules as well as certain  other FCC rules  implementing  the
       1996 Act's local competition provisions.  In addition, the Eighth Circuit
       decision  substantially  limits the FCC's  authority to enforce the local
       competition  provisions  of the  1996  Act.  The  FCC and  other  parties
       petitioned  for Supreme  Court  review of the  decision,  and the Supreme
       Court has granted certiorari.

       In the long term the Eighth Circuit's  decision makes it more likely that
       the rules governing local competition will vary from state to state. Most
       states have already begun to establish rules for local  competition  that
       are consistent with the FCC rules overturned by the Eighth Circuit.  If a
       patchwork of state  regulations  were to develop,  it would  increase the
       Company's costs of regulatory compliance.


                                       20
<PAGE>

     The primary provisions of the Interconnection Order which could materially
     impact the Company's financial position and results of operations are the
     provision of unbundled network elements and making retail services 
     available at wholesale rates.  The Company has received approximately 100 
     interconnection requests from wireless communications providers and CLECs,
     none of which have or are expected to have a material impact on the 
     Company's financial position or results of operations.  In addition, 
     because  of its smaller size and  smaller  market  service areas,  the 
     Company's local network services business has a qualified  exemption from 
     the FCC's Interconnection Order.  The qualified  exemption  pertains to 
     certain  technical requirements imposed  upon  ILECs and is  neither an 
     exemption from interconnection, in general, nor against competitive entry
     by other carriers. This exemption is known as the rural telephone company
     exemption and it continues until a bona fide request for  interconnection
     is received and a state  commission  with jurisdiction  determines  that 
     discontinuation of the exemption is warranted, consistent with universal 
     service  principles,  and that such  discontinuation will not  impose an 
     undue economic hardship on the Company and the interconnection  requested 
     is  technically  feasible.  

  
       Universal Service Reform
       ------------------------
       On May 8,  1997,  the FCC  released  its  order  creating  a new  federal
       universal service system (the "Universal  Service Order").  The Universal
       Service  Order was the FCC's  response to one of the 1996 Act's  mandates
       for a new  system for  funding of  ubiquitous  basic  exchange  telephone
       services to all areas of the United  States and its  possessions  through
       explicit  contributions  of all  telecommunications  carriers.  This  new
       system for  funding of basic  services  in rural,  high cost and  insular
       locations is designed to end the long standing  system of funding through
       implicit  subsidies  levied  by ILECs in the form of  artificially  high,
       mandated prices for access,  intraLATA toll and other non-basic services.
       A second  significant  mandate of the 1996 Act addressed in the Universal
       Service  Order is the  creation of a federal  funding  mechanism  for the
       provision of discounted basic and advanced telecommunications services to
       qualifying  public primary and secondary  schools and local libraries.  A
       third  mandate  creates a  mechanism  for  providing  federal  funding of
       advanced  services to rural health care providers  sufficient in scope to
       allow qualified  entities to receive such services at rates comparable to
       those paid by health care providers in urban areas.

       The  Universal   Service  Order  has  implications  for  the  Company  in
       addressing universal service funding to rural telephone companies. First,
       the Company expects to continue  receiving  funding under the new federal
       universal  service  system.  Second,  the FCC  determined  that it is not
       appropriate  at this  time to bring  rural  telephone  companies  under a
       proxy-model  driven universal  service cost  determination  system in the
       same time frame  applicable to non-rural  carriers.  The Company  expects
       that its ILECs will continue  receiving federal universal service funding
       with certain adjustments, based upon its actual costs incurred to provide
       universal services.

       The new federal universal service system,  unless changed, will fund only
       25% of the costs of providing  universal  service in rural, high cost and
       insular  areas.  The states are  required  to provide  the balance of the
       necessary  funding.  Most of the states served by the Company's ILECs are
       in the  formative  stages  of  addressing  intrastate  universal  service
       issues.

       The Company  cannot  predict what the levels or methods of  contributions
       will be or whether  the amount of  receipts  from the new system  will be
       equal to or greater than its contributions,  because the new system is in
       its early stages at both the federal and state levels.

       Access Charge / Price Cap Reform
       --------------------------------
       In May 1997,  the FCC released  separate  orders in its Access Reform and
       Price Cap Reform  proceedings  (the "Access  Reform Order" and the "Price
       Cap Reform Order," respectively).  Both orders affect the Company's ILECs
       as the Company elected price cap regulation commencing July 1, 1996.

       Price cap regulation is a form of rate regulation in which the interstate
       rates of affected  ILECs are subject to  maximums  that are  periodically
       adjusted  according to formulae  contained in the FCC's Rules.  Price cap
       regulation allows affected  carriers to retain all earnings  generated by
       operating  at the  capped  rates.  In this  manner,  affected  ILECs  are
       rewarded for achieving operating efficiencies.

       In the  Access  Reform  Order,  the FCC  ordered  price cap  carriers  to
       restructure   certain  components  of  the  mandated   interstate  access
       structure in order to bring pricing more in line with  underlying  costs.
       This restructure  results in lower interstate access charges and revenues
       for the Company's ILECs.


                                       21
<PAGE>


       In the Price Cap Reform  Order,  the FCC arrived at a  permanent  factor,
       known as the  "X-factor," by which ILEC price caps are lowered each year.
       The purpose of the X-factor  adjustment is to reflect the FCC's  findings
       that ILECs enjoy productivity gains that are proportionately greater than
       those  experienced  in  other  industries.  The  X-factor  adjustment  is
       designed to give price cap ILECs' interexchange carrier customers some of
       the  benefits  of  technology-driven  declining  costs in local  exchange
       telephony. The permanent X-factor selected in the Price Cap Reform Order,
       6.5%, is based upon data unique to the Bell Operating Companies,  with no
       consideration  given  to any  other  price  cap  regulated  carriers.  In
       particular,  the Company believes that the 6.5% X-factor is inappropriate
       as applied to small price cap regulated ILECs. The Company is pursuing an
       appeal  of the 6.5%  X-factor  as  applied  to  rural  price  cap  ILECs,
       contending  that  such  carriers  lack the  economics  of scope and scale
       required to achieve that level of productivity growth each year.

Electric
- - --------
The electric  utility  industry in the United States is  undergoing  fundamental
changes.  Electric  utilities  have for many  years  been  vertically-integrated
entities  with  the   responsibility   for  the  generation,   transmission  and
distribution of electric power in a franchise territory.  In return for monopoly
status, electric utilities have been subject to comprehensive  regulation at the
state and federal level. The industry is now shifting toward electric  customers
being able to choose their energy  provider  much like  telephone  customers are
able to choose their long distance provider.  Generally, this involves splitting
apart the  generation and  transmission  of power from the rest of the business,
and having generators  compete with one another in the sale of power directly to
retail  customers.  The  interconnected  regional  transmission  grids  will  be
operated  independently,  continuing as a  federally-regulated  monopoly.  Local
transmission  and  distribution  facilities  would  continue as  state-regulated
monopolies. Deregulation could potentially result in stranded plant investments,
stranded costs for supply  contracts and stranded costs associated with programs
which promote the most efficient use of electricity and reduce the environmental
impact of generation facilities. The change in the industry is in various stages
of  development  around the United States.  The Company  believes there are many
uncertainties associated with a restructuring of the electric utility industry.

In December 1996, the Arizona  Corporation  Commission issued Decision No. 59943
approving  rules for a phased-in  transition  to a competitive  retail  electric
power market beginning  January 1, 1999.  Under the plan,  retail access will be
phased in over four years with 20% of the load open to  competition by 1999, 50%
by 2001,  and 100% by 2003.  Stranded  costs are expected to be  recovered  from
ratepayers through a surcharge with both an energy and/or demand component.

In 1995,  the  Company's  Arizona  Electric  Division was notified by the United
States  Environmental  Protection  Agency  ("USEPA")  of it being a  Potentially
Responsible  Party  related  to polychlorinated  biphenyl  shipments  that the
Company made to PCB Inc., sites located in Kansas City,  Kansas and Kansas City,
Missouri in the mid 1980s.  These  sites have been  designated  by the USEPA as
Superfund Sites and are in the process of being evaluated for  remediation.  The
Company  is one of over 1,500  parties  that sent  material  to the sites and is
considered a deminimus  participant.  The Company  responded to a number of data
requests  from  USEPA  related  to its  shipments.  There  has  not  yet  been a
determination  of  the  total  cost  of the  remediation  of  the  sites  and to
particular parties, including the Company's share of the cost.

The  Company's  Kauai,  Hawaii  operation is a  participant  in a  collaborative
proceeding with  approximately  15 other parties  initiated by the Hawaii Public
Utilities  Commission ("HPUC") on Electric Utility Competition and Investigation
of the Electric Utility Infrastructure in the State of Hawaii. The parties filed
a stipulated  agreement  with the HPUC to complete all  evidentiary  hearings by
December  1999.  The HPUC is expected to  deliberate on the findings and issue a
final decision and order in 2000 or later.

The Vermont  Public  Service Board (the "Board") has opened a docket (No.  5854)
into  competition,  customer choice,  and  restructuring of the Vermont electric
industry.  The purpose of the  investigation is to develop an information  base,
principles, and policy bases to support legislative proposals and rule making by
the  Board.  The  proposal  recommends  that,  by no later than the end of 1998,
direct access should be available to all Vermont customers.  There currently are
competing proposals by legislators and the Board. These conflicts will need
to be resolved before any final rule making becomes effective.


                                       22
<PAGE>


Water and Wastewater
- - --------------------
Privatization   opportunities   are  increasing  as  the  water  and  wastewater
industries  in the United  States  continue to face  significant  changes due to
increasing  demands for  advanced  technical  expertise  and capital to meet the
requirements  of more stringent  environmental  regulations.  Opportunities  for
public-private partnerships are demonstrated by the following factors: Water and
wastewater  industries continue to face significant  challenges as environmental
regulations rise and federal funding opportunities  decline;  there is a growing
need  for  enhancement  of  existing  infrastructure  and  construction  of  new
facilities for water and wastewater  systems;  and there is an increased  demand
for government to restructure and decrease internal  spending.  Internationally,
developing  countries  are  looking  to the  expertise  of  existing  water  and
wastewater  companies to provide a sound  infrastructure of water and wastewater
systems.  Over the past few  years,  there have been  several  efforts to remove
federal barriers to  privatization.  Citizens'  geographic and service diversity
and decades of experience in the water and wastewater  industry provide a strong
platform to  successfully  meet these needs and respond to the increasing  trend
for  privatization.  The  Company  plans to  initially  focus its  privatization
efforts in existing and surrounding service areas.

Regulatory Revenue Status
- - -------------------------
During  1997,  the Company was  authorized  increases  in annual  revenues  from
regulatory  commissions  in Arizona and  California  totaling $1.2  million.  In
addition,  the Vermont  Public  Service  Board ordered the Company to reduce its
rates in Vermont by 14.65%  retroactive  to November 1, 1995.  As a result,  the
Company  refunded $6.6 million to its customers in Vermont in 1997.  The Company
estimates  that the future  annual  effect of the rate  reduction  in Vermont is
approximately $3.9 million.  Currently,  the Company has additional requests for
increases in annual  revenues  pending  before  regulatory  commissions  in Ohio
totaling $1.1 million.

Impact of the Year 2000
- - -----------------------
The Year 2000 Issue is the result of computer  programs  being written using two
digits  rather than four to define the  applicable  year.  Any of the  Company's
computer programs that have  date-sensitive  software may recognize a date using
"00" as the year 1900 rather than the year 2000.  This could  result in a system
failure or miscalculation  causing disruptions of operations,  including,  among
other things, a temporary inability to process  transactions,  send invoices, or
engage in similar normal business activities.

Based  upon  a  company-wide  assessment,   conducted  in  conjunction  with  an
information  systems  consulting  firm, it has been  determined that many of the
Company's  software  programs need to be modified so that dates beyond  December
31, 1999,  are properly  recognized.  The Company  presently  believes that with
modifications  to existing  software and  conversions to new software,  the Year
2000 Issue can be mitigated.  However, if such modifications and conversions are
not made in a timely  fashion,  the Year 2000 Issue could have a material impact
on the operations of the Company.

The Company  has  developed  a plan to  mitigate  the Year 2000 Issue.  The plan
includes  formal  communications  with  all  of  its  significant  suppliers  to
determine the extent to which the Company is vulnerable to those third  parties'
failure  to  remediate  their  own Year  2000  Issue.  However,  there can be no
guarantee  that the  systems  of  suppliers  or  other  companies  on which  the
Company's systems rely will be timely converted, or that a failure to convert by
another  company,  or a  conversion  that is  incompatible  with  the  Company's
systems,  would not have material adverse effect on the Company. The Company has
determined  that it has limited  exposure to  contingencies  related to the Year
2000 Issue for the products it has sold.

The Company is and will continue to use both internal and external  resources to
reprogram  or replace and test  software for Year 2000  compliance.  The Company
plans to complete its Year 2000  modifications  and conversions,  related to its
business  operations,  no later than June 30, 1999.  While the total cost of the
Year 2000  modifications  and conversions has not been  determined,  the Company
expects to incur at least $50 million of hardware and software costs  associated
with these efforts. The Company expects to fund this cost through operating cash
flows,  cash and  investments,  proceeds from the issuance of securities  and/or
other short term  borrowings.  The Company  will be required to expense  certain
amounts of the cost of these projects pursuant to generally accepted  accounting
principles.

Other Information Systems Initiatives
- - -------------------------------------
The Company has other information  systems  initiatives in process which are not
due to the Year 2000 Issue.  These include  implementation of an enterprise wide
financial  accounting  and  reporting  system  as  well  as the  development  of
technology  to bring  the  Company  into full  compliance  with  services  to be
provided pursuant to the  Telecommunications  Act of 1996 Interconnection Order.
For these two  projects,  the  Company  expects to incur at least $32 million in
costs over the next two years.  The Company will be required to expense  certain
amounts of the cost of these projects pursuant to generally accepted  accounting
principles.


                                       23
<PAGE>


New Accounting Pronouncements
- - -----------------------------
In February 1997, the Financial  Accounting Standards Board issued Statement No.
128, "Earnings Per Share" ("SFAS 128") effective for financial statements issued
for periods ending after December 15, 1997. SFAS 128  establishes  standards for
computing and  presenting  earnings per share and supersedes APB Opinion No. 15,
"Earnings  Per Share." The Company  adopted SFAS 128 and all prior  periods have
been restated to conform with the requirements of this statement.

Charges to Earnings
- - -------------------
In 1996 and early 1997 the Company pursued an aggressive growth strategy to take
advantage of  opportunities  in the emerging  communications  marketplace and to
become a full-service  communications  provider to an expanded base of customers
both within and outside its franchise  serving areas. This strategy included the
initiation  and expansion of long distance  service which,  in combination  with
other enhanced service offerings, including the resale of local network services
outside the local exchange franchised serving areas, would enable the Company to
offer customers an integrated package of products and services.  This aggressive
growth strategy was pursued  together with a similar  strategy for the Company's
CLEC subsidiary,  Electric  Lightwave,  Inc. ("ELI").  

Late in 1996,  the  Company  began the  transition  to a  facilities  based long
distance  network,  utilizing  owned  switches  and fixed cost  leases  with the
ultimate  objective of achieving lower costs for providing long distance service
in  anticipation  of its long  distance  service  customer base  expanding.  The
Company's  customer  base  expansion  plan was  focused  on its  local  exchange
franchise  serving areas,  markets adjacent to these local exchange  franchise
serving areas and customers of affiliated  companies.  In addition,  the Company
initiated  a brand  recognition  program  to  support  the sales  and  marketing
initiatives designed to increase the Company's  communications market share. The
increase in revenues  resulting  from this  communications  expansion  strategy,
though significant, did not offset the resulting increases in network, branding,
sales,  marketing and related  operations  support  expenses.  As a result,  the
Company's communications growth strategy generated unexpected losses during 1997
which had an adverse impact on Company earnings and cash flow.

The Company re-evaluated its communications  growth strategy,  during the second
quarter 1997, in light of this continuing impact on earnings and cash flow. As a
result,   the  Company   initiated  a  reduction  in  workforce   and  benefits,
consolidated its call centers,  closed certain sales offices,  reduced its sales
and marketing workforce and activities,  reconfigured its network cost structure
through new carrier  contracts and network redesign and reduced its planned 1997
capital expenditure program. In addition,  the Company decided it would continue
to concentrate its communications  expansion efforts on further  development and
growth of its local exchange franchise serving areas and its CLEC subsidiary.

In connection  with the  re-evaluation  of the Company's  communications  growth
strategy,  the  Company  recorded  $34.6  million of charges to  earnings in the
second  quarter  relating to the  curtailment  of certain long distance  service
operations.  These  charges  included  expenses  and costs  associated  with the
Communications  sector  workforce  reductions,  the  curtailment  of  sales  and
marketing   initiatives  and  the  termination  of  fixed  cost  network  leases
associated with the reconfiguration of the Company's network cost structure from
fixed to variable,  as well as an additional reserve for uncollectible  accounts
receivable.

After  reviewing  its  employee  benefit  plans to  determine if such plans were
competitive with those provided in the industry,  the Company decided to curtail
certain of its employee benefit plans.  This decision required a reassessment of
the recoverability of certain related regulatory assets that were expected to be
recovered  in  rates  in  the  Company's  current  regulatory  environment.  The
curtailment  decision and assessment of  recoverability  required the Company to
record a second quarter charge to earnings of approximately $34.7 million.

Additionally,  between 1993 and 1996, the Company completed acquisitions of over
620,000  telephone  access lines from GTE Corp.  ("GTE") and ALLTEL  Corporation
("ALLTEL").  In connection  with these  acquisitions,  the Company  entered into
transition  services agreements with both GTE and ALLTEL to provide for customer
care and billing  services.  These  agreements  resulted  in the  Company  using
numerous   additional   customer   care  and   billing   systems  to  serve  its
communications  operation.  In order to realize  economies  of scale and improve
customer service,  the Company,  in 1994,  decided to consolidate these customer
care and billing systems. Through a strategic partnership, the Company, in 1995,
began  developing  software and building new customer  care and billing  systems
that would be used for all of the Company's local exchange telephone properties.
As of June  30,  1997,  the  Company's  Tennessee  and New York  local  exchange
telephone  properties were using these customer care and billing systems.  After
reviewing  the costs to develop this  software  and build these  systems and the
incremental  billing and customer  care  requirements  placed on local  exchange
companies by the  Telecommunications  Act of 1996 and subsequent FCC orders, the
Company  determined  that it was not  probable  that all of the  costs  would be
recoverable in the Company's  rates. As a result,  the Company  recorded a $67.4
million second quarter charge to earnings.

                                       24

<PAGE>

During the second quarter of 1997, the public utility  commissions in the states
of Vermont,  New York and Arizona  issued  orders which  required the Company to
record $47.2 million of charges to earnings. These orders affected the Company's
electric,  communications and water properties.  More specifically,  the Vermont
order  required  refunds to customers and deemed  certain  regulatory  assets no
longer recoverable. The New York order required the Company to record an expense
and  liability  for amounts  paid by  ratepayers  to GTE to fund  postretirement
benefits  prior  to  Citizens'  acquisition  of  its  New  York  local  exchange
properties from GTE. The Arizona order disallowed  recovery of certain property,
plant and equipment.

(b)      Results of Operations
         ---------------------

                                    REVENUES
                                    --------
Revenues  increased from $1,306.5  million to $1,393.6  million in 1997 and from
$1,069.0 million to $1,306.5 million in 1996. The increase in 1997 was primarily
due to increased  communications and CLEC revenues.  The increase in revenues in
1996 was primarily due to increased communications and natural gas revenues.
<TABLE>
<CAPTION>

                                                    1997                        1996               1995
                                          ------------------------     ---------------------     -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year     Amount
                                          ---------    -----------     ---------  -----------    -------
Communications revenues                                                   ($ in thousands)
- - -----------------------
<S>                                       <C>                 <C>    <C>                <C>  <C>                                    
Network access services                   $ 405,202           4%     $  391,151         17%  $    334,952                           
Local network services                      250,521           8%        232,904         18%       197,092
Long distance services                       89,535          52%         59,072        316%        14,217
Directory services                           31,982           6%         30,248         22%        24,866
Other                                        48,922         (2%)         50,084         70%        29,486
Eliminations                                (23,573)        110%        (11,250)       683%        (1,436)
                                           -----------                 ----------                -----------
     Total                                $ 802,589           7%     $  752,209         26%  $    599,177                          
                                           ===========                 ==========                ===========
</TABLE>

Network  access  services  revenues  increased  $14.1  million,  or 4%,  in 1997
primarily due to increased  access minutes of use which was partially  offset by
an interstate  switched  access rate  reduction  which became  effective July 1,
1997. The network access services revenues increase in 1996 was primarily due to
a property  acquired  from ALLTEL in 1996,  as well as  increased  switched  and
special access revenues, and increased billing and collections revenue.

Local  network  services  revenues  increased  $17.6  million,  or 8%,  in  1997
primarily due to  communications  acquisitions  as well as internal  access line
growth.  The local network services  revenues increase in 1996 was primarily due
to a property acquired from ALLTEL in 1996, customer growth, increased usage and
the sale of other enhanced services.

Long distance  services  revenues  increased $30.5 million,  or 52%, in 1997 and
$44.9  million,  or 316%,  in 1996  primarily  due to  growth in  customers  and
increased minutes of use. This increase was partially offset in 1997 by a second
quarter charge of approximately  $14.2 million to provide an additional  reserve
for  uncollectible  accounts  receivable due to the curtailment of long distance
service operations in adjacent markets.

Directory  services  revenues  increased  $1.7  million,  or 6%,  in 1997 due to
communications  properties  acquisitions  and  increased  volume.  The directory
service revenues increase in 1996 was primarily due to an increase in the number
of directories  from a property  acquired from ALLTEL in 1996 and an increase in
advertising revenues.

Other revenues decreased $1.2 million, or 2%, in 1997 primarily due to decreased
billing and collection revenues.  Other revenues increased in 1996 primarily due
to communications properties acquired.

Eliminations  represent  network access revenues received by the Company's local
exchange operations from its long distance operations.

                                       25
<PAGE>

<TABLE>
<CAPTION>

                                                    1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
CLEC revenues                                                          ($ in thousands)
- - -------------
<S>                                           <C>             <C>   <C>                  <C>  <C>                                  
Dedicated services                         $  33,522          68%   $    19,947          39%  $      14,357                        
Local dial tone services                      10,565         317%         2,533         275%            676
Long distance services                         8,140          13%         7,232         356%          1,586
Enhanced services                              8,857          55%         5,705         242%          1,666
Eliminations                                  (3,341)        153%        (1,319)         84%          (715)
                                           -----------                 ----------                -----------
     Total                                 $  57,743          69%   $    34,098          94%  $      17,570                         
                                           ===========                 ==========                ===========
</TABLE>
Dedicated services revenues  increased $13.6 million,  or 68%, in 1997 primarily
due to sales of  additional  products to existing  customers  and an increase in
route  miles of 75% over 1996.  Approximately  $6.8  million of the  increase is
associated with a short-term contract with a significant  customer which expires
in early 1998. The dedicated  services  revenues  increase in 1996 was primarily
due to the increase of long-haul transport of DS-3 and DS-1 sales.

Local dial tone services revenues  increased $8.0 million,  or 317%, in 1997 and
$1.9 million,  or 275%, in 1996,  primarily due to local switch  implementations
for new  and  existing  customers  in the  last  half of  1996.  The  successful
implementation  of the ISDN PRI  product  generated  $2.3  million of  increased
revenue in 1997.

Long distance services revenues increased $0.9 million, or 13%, in 1997 and $5.6
million,  or 356%,  in 1996,  primarily  due to  increased  prepaid  debit  card
services  introduced in late 1996 and growth associated with the local dial tone
services market.

Enhanced services revenues  increased $3.2 million,  or 55%, in 1997,  primarily
due to $2.1 million in Internet  access services and $1.6 million in frame relay
revenue  increases,  partially  offset  by a  decrease  in other  products.  The
Internet access service and frame relay revenue  increases were primarily due to
a 75%  increase  in  Internet  switches  installed.  The  increase  in 1996  was
primarily due to increases in Internet  access services and frame relay services
due to the initial  installation of Internet and additional  installation of ten
frame relay switches.

Eliminations  reflect  intercompany  activity  between  the  Company's  CLEC and
communications operations.

Public services revenues
- - ------------------------
Public services revenues  increased 3% from $520.2 million to $533.3  million,
primarily due to increased  natural gas and water and wastewater revenues.
<TABLE>
<CAPTION>


                                                    1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                      ($ in thousands)
Natural gas revenues
- - -------------------- 
<S>                                       <C>              <C>      <C>               <C>        <C>                               
 Residential                             $ 145,016           8%     $ 134,888         22%       $  110,146
 Commercial                                 64,004          29%        49,633         22%           40,614
 Industrial                                 30,366        (25%)        40,230         14%           35,244
                                         -----------                ----------                  -----------
   Total distribution                      239,386           7%       224,751         21%          186,004
 Transportation                              2,622        (52%)         5,519         30%            4,255
 Other                                      10,090           8%         9,349         22%            7,643
                                         -----------                ----------                  -----------
      Total                             $  252,098           5%    $  239,619         21%       $  197,902                         
                                         ===========                ==========                  ===========
</TABLE>
<PAGE>

The  increase  in natural  gas  revenues  in 1997 of $12.5  million,  or 5%, was
primarily due to higher gas prices, an increase in the number of customers,  the
acquisition  in  October,  1997,  of Gasco,  Inc.,  now known as The Gas Company
("TGC"),  and rate  increases  granted in Louisiana in May,  1996 and Arizona in
November,  1996.  This  increase was  partially  offset by decreased  industrial
revenue as a result of a decrease in customers and lower  consumption  from high
usage, low margin customers.


                                       26
<PAGE>


The  increase in natural gas revenues in 1996 was  primarily  the result of rate
increases in Louisiana and Arizona. In addition to the rate increases, there was
increased  consumption by residential  customers in Louisiana due to colder than
normal  weather  conditions  which was  partially  offset by decreased  usage in
Arizona due to milder than expected weather conditions and decreased consumption
by industrial customers in Louisiana due to rising gas prices.

<TABLE>
<CAPTION>



                                                    1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
Electric revenues                                                    ($ in thousands)
- - -----------------
<S>                                     <C>              <C>         <C>               <C>       <C>       
Residential                             $   79,808        -          $   79,893        10%       $   72,460
Commercial                                  55,805        -              55,826         7%           52,152
Industrial                                  42,209       (4%)            44,165        12%           39,362
                                        ----------                   -----------                 -----------
  Total distribution                       177,822       (1%)           179,884        10%          163,974
Other                                       13,648       10%             12,413         9%           11,377
                                        ----------                  -----------                 -----------
  Total                                 $  191,470        -          $  192,297        10%      $   175,351
                                        ==========                  ===========                 ===========
</TABLE>

Increases in  residential  and  commercial  revenues  were  generated  from rate
increases  granted in Hawaii in August,  1996 and Arizona in  January,  1997 and
increased  consumption  as a result of customer  growth.  These  increases  were
offset by a second quarter charge to reflect a Vermont public utility commission
order  requiring  refunds to  customers of  approximately  $6.6  million.  Other
revenues increased  primarily due to higher fuel costs passed on to customers in
Arizona.

The increase in revenues in 1996 was primarily  due to rate  increases in Hawaii
and  Vermont  and  increased  consumption  at  the  Company's  Arizona  electric
operations resulting from customer growth.


<TABLE>
<CAPTION>

                                                    1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
Water and wastewater revenues                                                 ($ in thousands)
- - -----------------------------
<S>                                     <C>                <C>       <C>               <C>        <C>                               
Residential distribution                $    70,742         -      $    70,845         12%        $  63,377                         
Commercial distribution                      14,212         3%          13,801         12%           12,279
Industrial distribution                         961        14%             843         46%              576
Other                                         3,804        36%           2,805           -            2,800
                                            --------                  --------                    ---------
    Total                               $    89,719         2%      $   88,294         12%           79,032                         
                                            ========                  ========                    =========
</TABLE>

The increase in water and wastewater revenues in 1997 of $1.4 million, or 2%, is
primarily  due to an operating  and  maintenance  service  contract,  and a rate
increase granted in Pennsylvania in June, 1996.

The increase in water and  wastewater  revenues in 1996 was primarily the result
of rate increases as well as increased residential and commercial consumption at
the Company's California and Arizona water properties.
<PAGE>
<TABLE>
<CAPTION>

                                                                    COST OF SERVICES
                                                                    ----------------



                                                    1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                  ($ in thousands)
<S>                                       <C>                 <C>   <C>                 <C>      <C>       
Natural gas purchased                     $ 139,900           9%    $  127,913          18%      $  108,385
Network expenses                            136,971          77%        77,214         334%          17,777
Electric energy and fuel oil purchased       94,726           2%        93,191           9%          85,168
Eliminations                                (26,914)        114%       (12,569)        484%          (2,151)
                                         ------------               ------------                 ----------
   Total                                 $  344,683          21%   $   285,749          37%     $   209,179
                                         ============               ============                 ==========

</TABLE>
                                       27
<PAGE>


Natural gas purchased expense increased $12.0 million,  or 9%, in 1997 primarily
due to fluctuations in the price of natural gas, increased demand as a result of
an increase in the number of customers and the  acquisition of TGC. Under tariff
provisions,  increases  in the  Company's  costs of natural  gas  purchased  are
largely  passed on to  customers.  The increase in natural gas purchased in 1996
was  primarily  due to  fluctuations  in the price of natural gas and  increased
consumption  by  residential  customers in  Louisiana  due to colder than normal
weather conditions, partially offset by decreased usage in Arizona due to milder
than  expected  weather  conditions  and  decreased  consumption  by  industrial
customers in Louisiana due to rising gas prices.

Network  expenses  increased $59.8 million,  or 77%, in 1997 primarily due to an
increase in long  distance  minutes sold  requiring  additional  network  access
capacity and a second quarter charge of  approximately  $11.1 million related to
lease  terminations  as a result of the  curtailment  of certain  long  distance
service  operations.  The increase in network expenses in 1996 was primarily due
to increased  network  revenues in  communications  as well as  increased  costs
related to the expansion of ELI.

Electric  energy and fuel oil purchased  increased $1.5 million,  or 2%, in 1997
primarily due to higher  supplier  prices.  The increase in electric  energy and
fuel oil  purchased  in 1996 was  primarily  due to an increase  in  consumption
driven by an increase in demand and customer growth.

Eliminations  represent network expenses incurred by the Company's long distance
operation  for  services   provided  by  its  local   exchange   operations  and
intercompany activity between the Company's CLEC and communications operations.

                              DEPRECIATION EXPENSE
                              --------------------
<TABLE>
<CAPTION>
                                                   1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                   ($ in thousands)
<S>                                       <C>              <C>       <C>               <C>        <C>       
Depreciation expense                      $ 235,812        22%       $  193,733        22%        $  158,935

</TABLE>


Depreciation  expense increased $42.1 million, or 22% in 1997 and $34.8 million,
or 22%, in 1996  primarily due to increased  property,  plant and equipment as a
result of acquisitions and new construction.

                            OTHER OPERATING EXPENSES
                           --------------------------
<TABLE>
<CAPTION>

                                                 1997                        1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                   ($ in thousands)
<S>                                    <C>                   <C>     <C>                <C>     <C>       
Other operating expenses               $    534,261          74%     $   306,373        13%     $  272,052
Maintenance expense                         116,102          15%         101,206        16%         87,255
Taxes other than income                      92,026          14%          80,947        18%         68,382
Sales and marketing                          54,893          28%          42,823       125%         19,056
                                        ------------                  ----------                 ---------
      Total                            $    797,282          50%     $   531,349        19%     $  446,745
                                        ============                  ==========                 =========
</TABLE>

Other operating expenses increased $227.9 million, or 74%, in 1997 primarily due
to increases  in  personnel  and related  overhead to support  expanded  service
offerings,  increases  in  expense  levels  as a  result  of  telecommunications
acquisitions and second quarter charges of approximately  $150.6 million.  These
charges include  approximately $.7 million related to the curtailment of certain
long distance service operations, approximately $34.7 million related to benefit
plan curtailments and related  regulatory  assets,  approximately  $67.4 million
related to the  write-off of  communications  information  systems and software,
approximately $34.3 million related to regulatory commission orders in New York,
Vermont and Arizona,  approximately  $10.8 million related to accounting  policy
changes  associated  with ELI in preparation for its initial public offering and
approximately  $2.7  million of other  adjustments.  The  increases in operating
expenses  in  1996  were   primarily   due  to  expenses   related  to  acquired
communications properties.

Maintenance  expenses increased $14.9 million or 15%, in 1997, and $14.0 million
or 16% in 1996 primarily due to the communications properties acquired.

                                       28
Taxes other than income increased $28 million, or 14% in 1997 primarily due to
increased  payroll,  property and franchise taxes resulting from  communications
acquisitions,  taxes  associated  with long distance  operations,  and increased
property taxes in Arizona, California, Louisiana, and Pennsylvania. The increase
in 1996  was  primarily  due to  increased  payroll  and  gross  receipts  taxes
associated with the acquired communications property.

Sales and marketing expenses increased $12.1 million,  or 28%, in 1997 primarily
due to  increased  costs  necessary  to  support an  increased  level of service
offerings  and a  second  quarter  charge  of $8.6  million  resulting  from the
curtailment of certain long distance service  operations.  The increase in sales
and marketing  expenses in 1996 was primarily due to costs  associated with long
distance and other new service offerings.

                   OTHER INCOME/INTEREST EXPENSE/INCOME TAXES
                   ------------------------------------------
<TABLE>
<CAPTION>

                                                 1997                           1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                           ($ in thousands)
Non operating gain on sale of 
<S>                                      <C>                <C>       <C>            <C>             <C>     
  subsidiary stock                       $    78,734        N/A    $      -          N/A          $      -
Investment income                             33,739       (31%)       48,972         18%           41,667
Other                                          4,481       (74%)       17,483        (4%)           18,288
                                            ---------                ---------                   ---------
                                         $   116,954         76%    $  66,455         11%         $ 59,955
                                            =========                =========                   =========
</TABLE>

The non operating gain on sale of subsidiary  stock of $78.7 million  represents
the pre-tax gain on the ELI initial public offering of 8,000,000 shares of Class
A Common Stock at a price of $16 per share on November 24, 1997.

Investment  income  decreased $15.2 million,  or 31%, in 1997 and increased $7.3
million,  or 18%, in 1996  primarily  due to $22 million  earned from  Hungarian
Telephone and Cable  Corporation in 1996 for  guarantees  and financial  support
provided  by the  Company.  The  decrease  in 1997 was  partially  offset  by an
increase in the Centennial preferred dividend.

Other income decreased $13.0 million,  or 74%, in 1997 primarily due to a second
quarter  charge of  approximately  $4.5  million  related to an  Arizona  public
utility  commission order disallowing  recovery of certain amounts of the equity
component of the AFUDC,  as well as 1996 gains totaling $4.5 million on the sale
of land in Illinois and the sale of assets in Arizona. Other income decreased in
1996 primarily due to disallowed rate case expenses in Hawaii.
<TABLE>
<CAPTION>


                                                 1997                           1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                         ($ in thousands)
<S>                                     <C>                 <C>     <C>               <C>         <C>      
Interest expense                        $   109,329         18%     $    92,695       6%          $  87,775
</TABLE>

Interest expense  increased $16.6 million,  or 18%, in 1997 primarily due to the
issuance of  debentures  in June and  December,  1996 to fund  acquisitions  and
capital  expenditures,  as well as a second quarter charge of approximately $1.7
million  related to an  Arizona  public  utility  commission  order  disallowing
recovery of certain amounts of the debt component of the AFUDC.
<TABLE>
<CAPTION>
 

                                                 1997                           1996                  1995
                                          ------------------------     ---------------------        -------
                                                       Change from                Change from
                                            Amount      Prior year      Amount     Prior year        Amount
                                          ---------    -----------     ---------  -----------       -------
                                                                         ($ in thousands)
<S>                                     <C>              <C>          <C>             <C>         <C>      
Income taxes                            $    7,157       (92%)        $  84,937       27%         $  66,817
</TABLE>

Income taxes  decreased  $77.8 million,  or 92%, as compared with the prior year
primarily  due to lower  taxable  income.  The increase in income tax expense in
1996  was  primarily  due to an  increase  in  taxable  income  and a 2%  higher
effective tax rate.

                                       29
<PAGE>
<TABLE>
<CAPTION>


                                             NET INCOME AND NET INCOME PER COMMON SHARE

                                                                1997
                                      ---------------------------------------------------------
                                          Citizens
                                      Communications                                              As
                                    and Public Services      CLEC          Special items*      reported      1996        1995    
                                    -------------------     -----         ----------------     --------     -----       ------
                                                                           ($ in thousands)
<S>                                   <C>                 <C>               <C>               <C>           <C>         <C>         
Net income                            $  116,586          $ (22,499)        $    (83,987)     $  10,100    $178,660    $159,536     
Net income per common share           $      .46          $    (.09)        $       (.33)     $     .04    $    .70    $    .66     

</TABLE>
     *represents  after tax  charges of $135.2  million  recorded in the second
      quarter  of 1997  and an  after  tax non  operating  gain on the  sale of
      subsidiary stock of $51.2 million recorded in the fourth quarter of 1997.

Net  income  and  earnings  per  share   decreased  in  1997  primarily  due  to
approximately  $197.3  million of pre-tax  charges  ($135.2  million net of tax)
recorded in the second  quarter of 1997.  This was partially  offset by a fourth
quarter  pre-tax non  operating  gain on the sale of common  stock for  Electric
Lightwave,  Inc. of  approximately  $78.7  million  ($51.2  million net of tax).
Absent these two special items, the net income decrease totals $84.6 million, or
47%,  in  1997  primarily  due to  operating  losses  from  the  Company's  CLEC
subsidiary  and  increased  network,  sales and  marketing  and other  operating
expenses related to the Company's communications operations.

Item 7A.  Quantitative and  Qualitative Disclosures about  Market Risk
          -------------------------------------------------------------

The Company is exposed to market risks and has established policies,  procedures
and internal  processes  governing its management of market risks and the use of
financial  instruments  to manage its  exposure  to such risks.  Sensitivity  of
earnings to these risks are managed by  maintaining  a  conservative  investment
portfolio,  primarily  including  state and  municipal  and other  fixed  income
securities,  and entering into long term debt obligations with appropriate price
and term characteristics. The Company does not hold or issue derivative or other
financial  instruments for trading  purposes.  The Company purchases monthly gas
future contracts to manage well defined commodity price fluctuations,  caused by
weather  and  other  unpredictable   factors,   associated  with  the  Company's
commitments  to deliver  natural gas to certain  industrial  customers  at fixed
prices.  This derivative  financial  instrument  activity is not material to the
Company's consolidated financial position, results of operations or cash flows.

Item 8.   Financial Statements and Supplementary Data
          -------------------------------------------

The following documents are filed as part of this Report:

               1. Financial Statements:
                  See Index on page F-1.

               2. Supplementary Data:
                  Quarterly Financial Data is included in the Financial 
                  Statements (see 1. above).

Item 9.   Changes in and Disagreements with Accountants on Accounting and 
          ---------------------------------------------------------------
          Financial Disclosure
          --------------------

None

                                       30
<PAGE>


                                    PART III
                                    --------

The Company intends to file with the Commission a definitive proxy statement for
the 1998 Annual  Meeting of  Stockholders  pursuant to Regulation  14A not later
than 120 days after December 31, 1997. The  information  called for by this Part
III is incorporated by reference to that proxy statement.

                                     PART IV
                                     -------

Item 14.  Exhibits, Financial Statement Schedules and Reports on Form 8-K
          ---------------------------------------------------------------

(a)     The exhibits listed below are filed as part of this Report:

Exhibit
  No.             Description
- - -------          -------------

3.200.1      Restated  Certificate of Incorporation  of Citizens  Utilities  
             Company, with all amendments to June 6, 1996 
3.200.2      By-laws of the Company,  as amended to-date of Citizens Utilities 
             Company,  with all amendments to January 20, 1998
4.100.1      Indenture of Securities,  dated as of August 15, 1991, to Chemical
             Bank, as Trustee 4.100.2 First Supplemental  Indenture,  dated 
             August 15, 1991 
4.100.3      Letter of  Representations,  dated  August 20,  1991,  from  
             Citizens  Utilities Company and Chemical Bank, as Trustee,  to  
             Depository  Trust  Company  ("DTC")  for deposit of securities  
             with DTC 
4.100.4      Second  Supplemental  Indenture,  dated January 15, 1992, to 
             Chemical  Bank, as Trustee
4.100.5      Letter of  Representations, dated January 29, 1992, from Citizens 
             Utilities Company and Chemical Bank, as Trustee, to DTC, for 
             deposit of securities with DTC
4.100.6      Third Supplemental Indenture, dated April 15, 1994, to Chemical
             Bank, as Trustee  
4.100.7      Fourth  Supplemental  Indenture,  dated  October 1,  1994,  to
             Chemical Bank, as Trustee
4.100.8      Fifth Supplemental Indenture, dated as of June 15, 1995, to 
             Chemical Bank , as Trustee
4.100.9      Sixth  Supplemental  Indenture, dated as of October 15, 1995,  to 
             Chemical  Bank,  as Trustee
4.100.11     Seventh Supplemental  Indenture,  dated as of June 1, 1996
4.100.12     Eighth  Supplemental Indenture,  dated as of December 1, 1996 
4.200.1      Indenture  dated as of January 15, 1996,  between  Citizens
             Utilities  Company and Chemical Bank, as indenture trustee.
4.200.2      First  Supplemental  Indenture  dated as of January 15, 1996,
             between  Citizens  Utilities  Company and Chemical  Bank, as 
             indenture  trustee.
4.200.3      5% Convertible  Subordinated  Debenture due 2036 (contained as 
             Exhibit A to Exhibit 4.200.2).
4.200.4      Amended and Restated Declaration of Trust dated as of January 15, 
             1996, of Citizens Utilities Trust.
4.200.5      Convertible  Preferred Security  Certificate  (contained  as 
             Exhibit  A-1 to Exhibit  4.200.4)
4.200.6      Amended and Restated Limited Partnership  Agreement dated as of 
             January 15, 1996 of Citizens  Utilities  Capital  L.P.
4.200.7      Partnership  Preferred  Security Certificate  (contained  as  
             Annex A to  Exhibit  4.200.6)
4.200.8      Convertible Preferred  Securities  Guarantee  Agreement dated as 
             of January 15, 1996 between Citizens  Utilities  Company and 
             Chemical  Bank, as guarantee  trustee.
4.200.9      Partnership  Preferred  Securities  Guarantee  Agreement dated as 
             of January 15, 1996 between Citizens  Utilities Company and 
             Chemical Bank, as guarantee trustee
4.200.10     Letter of  Representations, dated  January 18, 1996, from Citizens
             Utilities  Company  and  Chemical  Bank,  as  trustee, to DTC, for 
             deposit of Convertible Preferred Securities with DTC
10.1         Incentive Deferred  Compensation Plan, dated April 16, 1991 
10.6         Deferred Compensation Plans for Directors, dated November  26, 
             1984 and  December  10, 1984 
10.6.1       Directors'  Retirement  Plan, effective  January 1, 1989 
10.6.2       Non-Employee  Directors'  Deferred Fee Equity Plan  dated as of 
             June 28,  1994,  with all  amendments  to May 5, 1997  
10.16.1      Employment  Agreement  between  Citizens  Utilities  Company  and
             Leonard  Tow, effective  July 11,  1996
10.17        1992  Employee  Stock  Purchase  Plan,  with all amendments to 
             May 5, 1997
10.18        Amendments  dated May 21, 1993 and May 5, 1997, to the 1992
             Employee Stock Purchase Plan
10.20        Asset Purchase Agreements,  dated November 28, 1994
10.21        1996 Equity  Incentive  Plan and amendment  dated May 5, 1997 to 
             1996 Equity Incentive Plan


                                       31
Exhibit
  No.             Description
- - -------          -------------
12.            Computation of ratio of earnings to fixed charges (this item is 
               included herein for the sole purpose of incorporation by 
               reference)
21.            Subsidiaries of the Registrant
23.            Auditors' Consent
24.            Powers of Attorney
27.            Financial Data Schedule

               Exhibits 10.1, 10.6, 10.6.1,  10.6.2,  10.16.1,  10.17, 10.18 and
10.21 are management contract or compensatory plans or arrangements.

The  Company  agrees to furnish to the  Commission  upon  request  copies of the
Realty  and  Chattel  Mortgage,  dated  as of March 1,  1965,  made by  Citizens
Utilities  Rural  Company,  Inc.,  to the United  States of  America  (the Rural
Utilities  Services and Rural  Telephone Bank) and the Mortgage Notes which that
mortgage secures; and the several subsequent supplemental Mortgages and Mortgage
Notes;  copies of the  instruments  governing  the  long-term  debt of Louisiana
General  Services,  Inc.;  copies of separate  loan  agreements  and  indentures
governing  various  Industrial  development  revenue bonds;  copies of documents
relating to  indebtedness  of  subsidiaries  acquired  during 1996 and 1997, and
copies of the credit agreement between Electric Lightwave, Inc. and Citibank,
N.A. dated November 21, 1997.

Exhibit  number 10.6 is  incorporated  by  reference  to the same
exhibit  designation in the Registrant's Annual Report on Form 10-K for the year
ended December 31, 1984.  Exhibit number 10.6.1 is  incorporated by reference to
the same exhibit  designation in the Registrant's Annual Report on Form 10-K for
the year ended December 31, 1989.  Exhibit numbers 4.100.1,  4.100.2 and 4.100.3
are   incorporated  by  reference  to  the  same  exhibit   designation  in  the
Registrant's  Quarterly  Report on Form 10-Q for the nine months ended September
30,  1991.  Exhibit  numbers  4.100.4,  4.100.5  and  10.1 are  incorporated  by
reference to the same exhibit  designation in the Registrant's  Annual Report on
Form  10-K for the  year  ended  December  31,  1991.  Exhibit  number  10.17 is
incorporated  by reference to the same exhibit  designation in the  Registrant's
Annual Report on Form 10-K for the year ended December 31, 1992.  Exhibit number
10.18 is incorporated by reference to the Registrant's  Proxy  Statement,  dated
March 31,  1993 and the  Registrant's  proxy  statement  dated  March 28,  1997.
Exhibit  numbers  4.100.6 and  4.100.7  are  incorporated  by  reference  to the
Registrant's Form 8-K Current Reports filed on July 5, 1994 and January 3, 1995,
respectively. Exhibit number 4.100.11 and 4.100.12 are incorporated by reference
to the same exhibit designation in the Registrant's Form 10-K for the year ended
December 31, 1996. Exhibit number 10.20 is incorporated by reference to the same
exhibit  designation in the  Registrant's  Form 10-K for the year ended December
31, 1994. Exhibit number 10.6.2 is incorporated by reference to the Registrant's
Proxy Statement,  dated April 4, 1995 and the Registrant's proxy statement dated
March 28,  1997.  Exhibits  numbers  4.100.8  and 4.100.9  are  incorporated  by
reference to the  Registrant's  Form 8-K Current  Reports  filed March 29, 1996.
Exhibit  number  3.200.1  is  incorporated  by  reference  to the  same  exhibit
designation  in the  Registrant's  Form S-3 filed June 27, 1996.  Exhibit number
10.21 is  incorporated  by reference to the  Registrant's  Proxy Statement dated
March 29,  1996 and the  Registrant's  proxy  statement  dated  March 28,  1997.
Exhibits numbers 4.200.1,  4.200.2, 4.200.3, 4.200.4, 4.200.5, 4.200.6, 4.200.7,
4.200.8,  4.200.9 and 4.200.10 are incorporated by reference to the Registrant's
Form  8-K  Current  Report  filed  May  28,  1996.  Exhibit  number  10.16.1  is
incorporated  by reference to the same exhibit  designation in the  Registrant's
Quarterly Report on Form 10-Q for the nine months ended September 30, 1996

(b)  The  Company  filed on Form 8-K dated  November  14,  1997,  under Item 7 "
     Financial Statements,  Pro Forma Financial  Information and Exhibits",  the
     Company's 1997 third quarter financial results and certain operating data.


                                       32
<PAGE>


                                   SIGNATURES
                                   ----------

          Pursuant to the  requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                           CITIZENS UTILITIES COMPANY
                           --------------------------
                                  (Registrant)


                           By:/s/ Leonard Tow
                              -----------------
                                   Leonard Tow
                 Chairman of the Board; Chief Executive Officer;
                    Member, Executive Committee and Director

                                 March 11, 1998


                                       33
                                     <PAGE>


          Pursuant to the  requirements of the Securities  Exchange Act of 1934,
this  report has been  signed  below by the  following  persons on behalf of the
registrant and in the capacities indicated on the 11th day of March 1998.

               Signature                             Title
               ---------                             -----


/s/Robert J. DeSantis                  Chief Financial Officer,
- - -------------------------------        Vice President and Treasurer
          (Robert J. DeSantis)         

/s/Livingston E. Ross                  Vice President and Controller
- - -------------------------------        
          (Livingston E. Ross)

           Norman I. Botwinik*         Director
- - --------------------------------
          (Norman I. Botwinik)

           Aaron I. Fleischman*        Member, Executive Committee and Director
- - --------------------------------
          (Aaron I. Fleischman)

           James C. Goodale*           Director
- - --------------------------------
          (James C. Goodale)

           Stanley Harfenist*          Member, Executive Committee and Director
- - --------------------------------
          (Stanley Harfenist)

           Andrew N. Heine*            Director
- - -------------------------------- 
          (Andrew N. Heine)

            John L. Schroeder*         Member, Executive Committee and Director
- - --------------------------------
           (John L. Schroeder)

            Robert D. Siff*            Director
- - -------------------------------- 
           (Robert D. Siff)

           Robert A. Stanger*          Director
- - --------------------------------
          (Robert A. Stanger)

           Edwin Tornberg*             Director
- - --------------------------------
          (Edwin Tornberg)

           Claire L. Tow*              Director
- - --------------------------------
          (Claire L. Tow)

           Charles H. Symington, Jr*   Director
- - ------------------------------------
          (Charles H. Symington, Jr.)


*By:/s/Robert J. DeSantis
    ----------------------------
          (Robert J. DeSantis)
           Attorney-in-Fact

                                       34
<PAGE>



                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                   Index to Consolidated Financial Statements




Item                                                                      Page
- - ----                                                                      ----
Independent Auditors' Report                                              F-2

Consolidated balance sheets as of December 31, 1997, 1996 and 1995        F-3

Consolidated statements of income for the years ended
   December 31, 1997, 1996 and 1995                                       F-4

Consolidated statements of shareholders' equity for the years ended
   December 31, 1997, 1996 and 1995                                       F-5

Consolidated statements of cash flows for the years ended
   December 31, 1997, 1996 and 1995                                       F-6

Notes to consolidated financial statements                                F-7


                                      F-1
<PAGE>


                          Independent Auditors' Report
                          ----------------------------


The Board of Directors and Shareholders
Citizens Utilities Company:


We have  audited  the  accompanying  consolidated  balance  sheets  of  Citizens
Utilities  Company and  subsidiaries as of December 31, 1997, 1996 and 1995, and
the related  consolidated  statements of income,  shareholders'  equity and cash
flows for the years then ended. These consolidated  financial statements are the
responsibility of the Company's management.  Our responsibility is to express an
opinion on these consolidated financial statements based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material  respects,  the financial position of Citizens Utilities
Company and subsidiaries as of December 31, 1997, 1996 and 1995, and the results
of their  operations and their cash flows for the years then ended in conformity
with generally accepted accounting principles.



                             KPMG Peat Marwick LLP





New York, New York
March 11, 1998


                                      F-2
<PAGE>


                                     CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                                             CONSOLIDATED BALANCE SHEETS
                                          DECEMBER 31, 1997, 1996 and 1995
                                                  ($ in thousands)
<TABLE>
<CAPTION>

                                                                                1997            1996            1995
                                                                                ----            ----            ----
Assets
   Current assets:
<S>                                                                    <C>            <C>             <C>           
      Cash                                                             $      35,163  $       24,230  $       17,922
      Accounts receivable:
        Customers                                                            239,226         198,138         164,798
        Other                                                                 60,404          88,320          37,754
        Less allowance for doubtful accounts                                  22,225           4,808           2,739
                                                                         ------------    ------------    ------------
        Net accounts receivable                                              277,405         281,650         199,813

      Materials and supplies                                                  19,885          27,159          18,191
      Other current assets                                                    44,826          36,731          16,776
                                                                         ------------
                                                                                         ------------    ------------
        Total current assets                                                 377,279         369,770         252,702
                                                                         ------------    ------------    ------------

   Property, plant and equipment                                           5,297,737       4,582,869       4,187,354
   Less accumulated depreciation                                           1,629,944       1,444,817       1,279,324
                                                                         ------------
                                                                                         ------------    ------------
       Net property, plant and equipment                                   3,667,793       3,138,052       2,908,030
                                                                         ------------    ------------    ------------

   Investments                                                               398,499         539,152         329,090
   Regulatory assets                                                         209,921         193,779         220,110
   Deferred debits and other assets                                          219,360         282,395         208,255
                                                                         -----------     ------------    ------------
         Total assets                                                  $   4,872,852  $    4,523,148  $    3,918,187
                                                                         ============    ============    ============

Liabilities and Shareholders' Equity
   Current liabilities:
     Long-term debt due within one year                                $       6,691  $        3,593  $        3,865
      Short-term debt                                                              -               -         140,650
      Accounts payable                                                       222,458         168,299         178,384
      Income taxes accrued                                                    45,064          90,317          72,494
      Other taxes accrued                                                     21,243          19,541          18,195
      Interest accrued                                                        25,413          24,522          22,527
      Customers' deposits                                                     22,095          21,400          20,501
     Other current liabilities                                                74,906          81,817          47,062
                                                                         ------------    ------------    ------------
         Total current liabilities                                           417,870         409,489         503,678

   Deferred income taxes                                                     420,708         347,975         314,094
   Customer advances for construction                                        174,858         154,324         150,000
   Deferred credits                                                          128,984         115,291         101,300
   Contributions in aid of construction                                       85,932          84,129          73,923
   Regulatory liabilities                                                     20,881          22,810          28,279
   Long-term debt                                                          1,706,532       1,509,697       1,187,000
   Minority interest in subsidiary                                            36,626               -               -
   Company  obligated mandatorily  redeemable
     convertible preferred securities *                                      201,250         201,250               -
   Shareholders' equity                                                    1,679,211       1,678,183       1,559,913
                                                                         ------------    ------------    ------------
            Total liabilities and shareholders' equity                 $   4,872,852  $    4,523,148  $    3,918,187
                                                                         ============    ============    ============

*  Represents  securities  of a subsidiary  trust,  the sole assets of which are
securities of a subsidiary  partnership,  substantially  all the assets of which
are convertible debentures of the Company.

The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.

                                      F-3
<PAGE>

                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                        CONSOLIDATED STATEMENTS OF INCOME
              FOR THE YEARS ENDED DECEMBER 31, 1997, 1996 and 1995
                 ($ in thousands, except for per-share amounts)

                                                                                   1997            1996           1995
                                                                                   ----            ----           ----

Revenues                                                                  $   1,393,619  $    1,306,517  $    1,069,032

Operating expenses:
Cost of services                                                                344,683         285,749         209,179
Depreciation                                                                    235,812         193,733         158,935
Other operating expenses                                                        797,282         531,349         446,745
                                                                             -----------    ------------    ------------

   Total operating expenses                                                   1,377,777       1,010,831         814,859
                                                                             -----------    ------------    ------------

   Income from operations                                                        15,842         295,686         254,173

Non operating gain on sale of subsidiary stock                                   78,734               -               -
Investment income                                                                33,739          48,972          41,667
Other income, net                                                                 4,481          17,483          18,288
Interest expense                                                                109,329          92,695          87,775
                                                                             -----------    ------------    ------------

   Income before income taxes                                                    23,467         269,446         226,353

Income taxes                                                                      7,157          84,937          66,817
                                                                             -----------    ------------    ------------

   Income before dividends on convertible preferred securities                   16,310         184,509         159,536

Dividends on convertible preferred securities, net of income tax benefit          6,210           5,849               -
                                                                             -----------    ------------    ------------

   Net income                                                             $      10,100  $      178,660  $      159,536
                                                                             ===========    ============    ============

Net income per common share:
  Basic                                                                   $         .04  $          .70  $          .66
                                                                             ===========    ============    ============
  Diluted                                                                 $         .04  $          .70  $          .65
                                                                             ===========    ============    ============

</TABLE>



                          







The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.

                                      F-4
<PAGE>


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                 CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
                     FOR THE YEARS ENDED DECEMBER 31, 1997,
                                  1996 and 1995
                 ($ in thousands, except for per-share amounts)

<TABLE>
<CAPTION>

                                                                                                Unrealized gain
                                                                 Additional                        (loss) on
                                               Common             paid-in         Retained      available-for-
                                               Stock($.25)        capital         earnings      sale securities          Total
                                              -------------    -------------    -------------   -----------------    --------------
<S>                                       <C>              <C>              <C>                        <C>       <C>                
Balance January 1, 1995                    $     48,368     $     861,981    $    237,417          $    9,130     $    1,156,896    
   Acquisitions                                     222            (4,485)            374                                 (3,889)
   Net income                                                                     159,536                                159,536
   Stock dividends in shares of Common
     Stock Series A and Series B                  3,398           158,693        (162,091)                                     -
   Common stock buybacks to fund stock
     dividends                                     (467)          (21,561)                                               (22,028)
   Stock issuance                                 4,750           238,830                                                243,580
   Stock plans                                      625            30,236                                                 30,861
   Change in unrealized gain (loss) on
     securities classified as
     available-for-
     sale, net of income taxes                                                                         (5,043)            (5,043)
                                              -------------    -------------    -------------   -----------------    --------------
Balance December 31, 1995                  $     56,896     $   1,263,694    $    235,236          $    4,087     $    1,559,913    
                                              -------------    -------------    -------------   -----------------    --------------
   Acquisition                                      322            15,308                                                 15,630
   Net income                                                                     178,660                                178,660
   Stock dividends in shares of Common
     Stock Series A and Series B                  3,701           166,129        (169,830)                                     -
   Common stock buybacks to fund stock
     dividends                                   (1,639)          (73,842)                                               (75,481)
   Stock plans                                      330             6,959                                                  7,289
   Stock issuances to fund EPPICS
     dividends                                      178             7,621                                                  7,799
   EPPICS issuance cost                                            (4,528)                                                (4,528)
   Change in unrealized gain (loss) on
     securities classified as
     available-for-
     sale, net of income taxes                                                                        (11,099)           (11,099)
                                              -------------    -------------    -------------   -----------------    --------------
Balance December 31, 1996                  $     59,788     $   1,381,341    $    244,066          $   (7,012)    $    1,678,183    
                                              -------------    -------------    -------------   -----------------    --------------
   Acquisitions                                     604             2,736           8,318                                 11,658
   Net income                                                                      10,100                                 10,100
   Stock dividends in shares of Common
    Stock                                         3,148           127,119        (130,267)                                     -
   Common stock buybacks to fund stock
    dividends                                    (1,226)          (47,326)                                               (48,552)
   Stock plans                                      188             6,380                                                  6,568
   Stock issuances to fund EPPICS
    dividends                                       247            10,175                                                 10,422
   Change in unrealized gain (loss) on
    securities classified as
    available-for-
    sale, net of income taxes                                                                          10,832             10,832
                                              -------------    -------------    -------------   -----------------    -------------
Balance December 31, 1997                  $     62,749     $   1,480,425    $    132,217          $    3,820     $    1,679,211    
                                              =============    =============    =============   =================    ==============


</TABLE>



The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.

                                      F-5
<PAGE>


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
              FOR THE YEARS ENDED DECEMBER 31, 1997, 1996 and 1995
                                ($ in thousands)
<TABLE>
<CAPTION>

                                                               1997             1996             1995      
                                                               ----             ----             ----

<S>                                                      <C>             <C>             <C>           
Net cash provided by operating activities                $    230,432    $      375,181  $      338,611
                                                            ------------    ------------    ------------

Cash flows used for investing activities:
   Securities matured                                          16,205            43,608         120,691
   Securities sold                                            578,494            87,447          92,224
   Construction expenditures                                 (530,744)        (348,379)       (245,241)
   Securities purchased                                      (434,030)        (332,332)       ( 86,058)
   Business acquisitions                                     (105,039)         (87,683)       (223,926)
   Other                                                       25,686          (47,802)              55
                                                            ------------    ------------    ------------
                                                             (449,428)        (685,141)       (342,255)
                                                            ------------    ------------    ------------

Cash flows from financing activities:
   Long-term debt borrowings                                  159,769           351,053         321,280
   Issuance of EPPICS                                               -           196,722               -
   Issuance of common stock                                     4,825                           272,687
                                                                                  6,049
   Issuance of subsidiary stock                               118,554                 -               -
   Short-term debt repayments                                       -         (140,650)       (374,550)
   Common stock buybacks to fund stock dividends              (48,552)         (75,481)        (22,028)
   Long-term debt principal payments                           (3,287)         (20,243)       (192,030)
   Other                                                       (1,380)          (1,182)          1 ,983
                                                            ------------    ------------    ------------
                                                              229,929           316,268           7,342
                                                            ------------
                                                                            ------------    ------------

Increase in cash                                               10,933             6,308           3,698
Cash at January 1,                                             24,230            17,922          14,224
                                                            ------------    ------------    ------------
Cash at December 31,                                     $     35,163    $       24,230  $       17,922
                                                            ============    ============    ============
</TABLE>





















The  accompanying  Notes are an integral  part of these  Consolidated  Financial
Statements.

                                      F-6
<PAGE>


                   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES
                   Notes to Consolidated Financial Statements

(1)  Summary of Significant Accounting Policies:
     ------------------------------------------

     (a) Description of Business:
         -----------------------
         The Company is a diversified communications and public services company
         which   provides,    either    directly   or   through    subsidiaries,
         telecommunications, electric transmission and distribution, natural gas
         transmission  and  distribution,   water  distribution  and  wastewater
         treatment  services to customers in areas of 21 states.  The Company is
         not dependent upon any single  geographic  area or single  customer for
         its  revenues.  No single  regulatory  body  regulated a service of the
         Company that accounted for more than 19% of its 1997 revenues.

     (b) Principles of Consolidation and Use of Estimates:
         ------------------------------------------------ 
         The consolidated  financial statements have been prepared in accordance
         with generally accepted accounting  principles and include the accounts
         of  Citizens  Utilities  Company  and  all of its  subsidiaries,  after
         elimination  of  intercompany   balances  and   transactions.   Certain
         reclassifications  of balances  previously  reported  have been made to
         conform to current presentation.

         The  preparation of financial  statements in conformity  with generally
         accepted  accounting  principles  requires management to make estimates
         and  assumptions  that  affect  the  reported  amounts  of  assets  and
         liabilities  at the date of the financial  statements  and the reported
         amounts of revenues and expenses  during the reporting  period.  Actual
         results could differ from those estimates.

     (c) Revenues:
         --------
         The Company records revenues from  communications  and public services
         customers when services are provided.  Certain communications revenues
         are estimated under cost separation procedures that base revenues on 
         current  operating  costs and investments in facilities to provide 
         such services.

     (d) Construction Costs and Maintenance Expense:
         ------------------------------------------
         Property,  plant and equipment are stated at original  cost,  including
         general  overhead and an allowance  for funds used during  construction
         ("AFUDC")  for  regulated   businesses  and  capitalized  interest  for
         unregulated businesses. Maintenance and repairs are charged to 
         operating expenses as incurred.

         AFUDC  represents the borrowing  costs and a return on common equity of
         funds  used to  finance  construction  of  regulated  assets.  AFUDC is
         capitalized  as  a  component  of  additions  to  property,  plant  and
         equipment and is credited to income.  AFUDC does not represent  current
         cash  earnings;   however,  under  established  regulatory  rate-making
         practices, after the related plant is placed in service, the Company is
         permitted to include in the rates  charged for utility  services a fair
         return on and  depreciation of such AFUDC included in plant in service.
         The amount of AFUDC relating to equity is included in other income, net
         ($6,881,000,  $8,704,000  and  $10,545,000  for  1997,  1996 and  1995,
         respectively)  and the amount  relating to  borrowings is included as a
         reduction of interest  expense  ($2,978,000,  $3,385,000 and $4,101,000
         for 1997, 1996 and 1995, respectively).  The 1997 income statement also
         reflects  a writeoff  ($4,486,000  relating  to equity  and  $1,744,000
         relating  to  borrowings)  pursuant  to certain  regulatory  commission
         orders  (see Note 10).  The book  value,  net of  salvage,  of  routine
         property,   plant  and  equipment   dispositions   is  charged  against
         accumulated depreciation for regulated operations.

         Capitalized interest for unregulated  construction  activities credited
         to interest expense amounted to $4,693,000,  $3,109,000 and $330,000 in
         1997, 1996 and 1995, respectively.

   (e)   Depreciation Expense:
         --------------------
         Depreciation  expense,  calculated using the  straight-line  method, is
         based upon the estimated  service lives of various  classifications  of
         property,  plant and equipment and represents  approximately 5%, 5% and
         4% for 1997,  1996 and  1995,  respectively,  of the gross  depreciable
         property, plant and equipment.

     (f) Regulatory Assets and Liabilities:
         ---------------------------------
         The Company's  regulated  operations  are subject to the  provisions of
         Statement  of   Financial   Accounting   Standards   ("SFAS")  No.  71;
         "Accounting  for the Effects of Certain Types of  Regulation".  SFAS 71
         requires regulated entities to record regulatory assets and liabilities
         as a result of actions of regulators.

                                      F-7
<PAGE>


         The Company continuously monitors the applicability of  SFAS 71 to its
         regulated  operations.  SFAS 71 may,  at some  future  date,  be deemed
         inapplicable   due  to  changes  in  the  regulatory  and   competitive
         environments and/or a decision by the Company to accelerate  deployment
         of new  technology.  If the Company were to discontinue the application
         of  SFAS 71 to one or more of its  regulated  operations,  the  Company
         would be required  to write off its  regulatory  assets and  regulatory
         liabilities  and would be required to adjust the carrying amount of any
         other assets,  including property,  plant and equipment,  that would be
         deemed not recoverable related to those operations.  In addition, there
         could be potential  stranded  costs  associated  with certain long term
         fixed  price  contracts  which  may  not be  recoverable.  The  Company
         believes  its  regulated  operations  continue to meet the criteria for
         SFAS 71 and that the carrying  value of its regulated  property,  plant
         and equipment is recoverable in accordance with established rate-making
         practices.

     (g) Impairment of Long-Lived Assets and Long-Lived Assets to Be Disposed 
         -------------------------------------------------------------------- 
         Of:
         ---
         The Company adopted the provisions of SFAS No. 121, "Accounting for the
         Impairment  of  Long-Lived  Assets  and  for  Long-Lived  Assets  to Be
         Disposed  Of,"  on  January  1,  1996.  This  statement  requires  that
         long-lived assets and certain identifiable  intangibles be reviewed for
         impairment  whenever events or changes in circumstances,  including the
         actions of  regulators,  indicate that the carrying  amount of an asset
         may not be recoverable. Recoverability of assets to be held and used is
         measured by a comparison  of the carrying  amount of an asset to future
         net cash flows expected to be generated by the asset. If such assets 
         are considered to be impaired, the  impairment to be recognized is 
         measured by the amount by which the carrying amount of the assets 
         exceed the fair value.

     (h) Accounting for Investments and Short-term Debt:
         ---------------------------------------------- 
         Investments include high credit quality,  short- and intermediate-term
         fixed-income  securities (primarily state and municipal  debt
         obligations) and  equity   securities.   The  Company  classifies  its
         investments  at  purchase  as available-for-sale  or held-to-maturity 
         in accordance with SFAS 115,  "Accounting for Certain Investments  in 
         Debt  and  Equity  Securities".  The  Company  does not maintain a 
         trading portfolio.

         Securities  classified as  available-for-sale  are carried at estimated
         fair market value.  These securities are held for an indefinite  period
         of  time,  but  might  be sold  in the  future  as  changes  in  market
         conditions or economic  factors occur.  Net aggregate  unrealized gains
         and losses related to such securities,  net of taxes, are included as a
         separate component of shareholder's  equity.  Securities  classified as
         held-to-maturity   are  carried  at   amortized   cost,   adjusted  for
         amortization  of  premiums/discounts  and accretion  over the period to
         maturity  and are those which the Company has the ability and intent to
         hold to maturity.  Interest, dividends and gains and losses realized on
         sales of securities are reported in Investment income.

         Short-term  debt  outstanding  in  1995  was  issued  in  the  form  of
         commercial  paper  notes  payable to  temporarily  and  partially  fund
         certain  communications  acquisitions.  This short-term debt was repaid
         with the maturity  proceeds of Company  investments  and with  proceeds
         from the  issuance of Equity  Providing  Preferred  Income  Convertible
         Securities ("EPPICS," see Note 7).

     (i) Investment in Centennial Cellular Corp.:
         ---------------------------------------
         In August 1991, the Company recorded its initial  investment in 102,187
         shares  of  Centennial   Cellular  Corp.   ("Centennial")   Convertible
         Redeemable  Preferred Stock (the  "Preferred  Security") at $49,842,000
         and 1,367,099 shares of Centennial Class B Common Stock at $19,826,000,
         which in the aggregate represented the historical cost of the Company's
         investment in its subsidiary,  Citizens Cellular Company,  prior to its
         merger with  Centennial.  During 1994,  the Company  purchased  615,195
         additional  shares of  Centennial  Class B Common Stock for  $8,613,000
         pursuant to a Centennial rights offering.

         The terms of the Preferred Security provide that the Preferred Security
         may be converted by the holder into Centennial common stock and that it
         accreted a liquidation  value  preference  through August 31, 1996 at a
         fixed annual  dividend rate of 7.5%,  compounded  quarterly,  until the
         Preferred   Security   reached  a  liquidation   value   preference  of
         $186,287,000 on August 31, 1996.

                                      F-8
<PAGE>


         The Company recognized the non-cash accretion on the Preferred Security
         as it was earned in each period  through  August 31, 1996 as investment
         income and increased the book value of its  investment in Centennial by
         the  same  amount.  The  liquidation  value  preference  earned  on the
         Preferred  Security for 1996 and 1995 were $9,043,000 and  $14,353,000,
         respectively.  From inception  through August 31, 1996,  $57,837,000 of
         such accretion was accounted for in this manner. The Preferred Security
         is mandatorily redeemable on August 30, 2006.

         Commencing  September 1, 1996,  Centennial has the option to either (a)
         declare and pay or accumulate an 8.5% annual  dividend on the Preferred
         Security's  $186,287,000  liquidation value or (b) redeem the Preferred
         Security for  $186,287,000 in cash or in Centennial  common stock.  The
         Company  recorded and received  $15,835,000  and $5,278,000 as dividend
         income from Centennial related to 1997 and 1996, respectively.

         On a quarterly  basis,  the Company  assesses whether the book value of
         the Preferred  Security can be realized by comparing such book value to
         the market value of Centennial's  common equity and by evaluating other
         relevant indicators of realizability  including Centennial's ability to
         redeem the  Preferred  Security.  The carrying  value of the  Preferred
         Security  would be deemed  impaired  to the extent  that such  carrying
         value exceeds the  estimated  realizability  of the Preferred  Security
         based on all existing facts and  circumstances  including the Company's
         assessment  of  its  ability  to  realize  the  carrying  value  of the
         Preferred Security through mandatory  redemption.  The Company believes
         it can realize its investment in Centennial  either by cash  redemption
         by the issuer funded through  refinancing  by the issuer,  by temporary
         conversion  to common  equity  securities  followed  by the sale of the
         common  equity  securities,  or  by  sale  of  its  current  investment
         holdings.

     (j) Income Taxes, Deferred Income Taxes and Investment Tax Credits:
         ---------------------------------------------------------------
         The Company and its subsidiaries are included in a consolidated federal
         income tax return.  The Company utilizes the asset and liability method
         of accounting for income taxes.  Under the asset and liability  method,
         deferred  income  taxes are  recorded  for the tax effect of  temporary
         differences between the financial statement and the tax bases of assets
         and  liabilities  using tax  rates  expected  to be in effect  when the
         temporary  differences are expected to turn around.  Regulatory  assets
         and liabilities (see Note 1(f)) include income tax benefits  previously
         flowed  through  to  customers  and from the  allowance  for funds used
         during construction, the effects of tax law changes and the tax benefit
         associated  with  unamortized  deferred  investment tax credits.  These
         regulatory  assets and liabilities  represent the probable net increase
         in  revenues  that  will  be  reflected   through   future   ratemaking
         proceedings. The investment tax credits relating to utility properties,
         as defined by applicable regulatory authorities, have been deferred and
         are being amortized to income over the lives of the related properties.

     (k) Employee Stock Plans:
         ---------------------
         Prior to January 1, 1996, the Company  accounted for its employee stock
         option plans in accordance with the provisions of Accounting Principles
         Board  ("APB")  Opinion  No.  25,   "Accounting  for  Stock  Issued  to
         Employees," and related interpretations.  As such, compensation expense
         is recorded on the date of grant only if the  current  market  price of
         the underlying  stock exceeded the exercise  price. On January 1, 1996,
         the   Company   adopted   SFAS   123,   "Accounting   for   Stock-Based
         Compensation,"  which permits entities to recognize as expense over the
         vesting period the fair value of all stock-based  awards on the date of
         grant.  Alternatively,  SFAS 123 also  allows  entities  to continue to
         apply the  provisions  of APB  Opinion No. 25 and provide pro forma net
         income and pro forma earnings per share  disclosures for employee stock
         option grants made in 1995 and future years as if the fair-value  based
         method  defined in SFAS 123 had been  applied.  The Company  elected to
         continue to apply the  provisions of APB Opinion No. 25 and provide the
         pro forma disclosure provisions of SFAS 123 (see Note 9).

     (l) Non Operating Gain on Sale of Subsidiary Stock:
         ----------------------------------------------
         On November 24, 1997, ELI completed an initial public offering  ("IPO")
         of  8,000,000  shares of its Class A Common Stock at a price of $16 per
         share. The Company's policy is to account for sales of subsidiary stock
         as income statement transactions and as a result the Company recorded a
         pre-tax non operating gain of approximately  $78,700,000 resulting from
         this transaction and continues to consolidate ELI. The Company retained
         97.97% of the voting  interest and 82.83% of the economic  ownership in
         ELI.

                                      F-9
<PAGE>


     (m) Earnings Per Share:
         ------------------
         The Company  adopted the  provisions  of SFAS No.  128,  "Earnings  Per
         Share"  on  December  31,  1997.  SFAS 128  establishes  standards  for
         computing and presenting  earnings per share ("EPS") and supersedes APB
         Opinion No. 15, "Earnings Per Share". It also requires  presentation of
         both  basic and  diluted  EPS for net  income on the face of the income
         statement and a separate  reconciliation  of both EPS amounts (see Note
         13). Basic EPS is computed using the weighted  average number of common
         shares  outstanding  during the period being  reported on.  Diluted EPS
         reflects the potential dilution that could occur if securities or other
         contracts to issue common stock were exercised or converted into common
         stock at the beginning of the period being  reported on. Both Basic and
         Diluted EPS  calculations are presented with adjustments for subsequent
         stock dividends. No adjustment has been made for the .75% first quarter
         1998 stock  dividend  declared on February 19,  1998,  as its effect is
         immaterial.  All periods  presented have been restated pursuant to SFAS
         128.

(2)  Property, Plant and Equipment:
     -----------------------------

    The components of property,  plant and equipment at December 31, 1997,  1996
and 1995 are as follows:

<TABLE>
<CAPTION>
                                                                  1997              1996             1995
                                                              -------------     -------------     ------------
                                                                                ($ in thousands)
<S>                                                      <C>                <C>               <C>            
          Transmission and distribution facilities       $       3,205,529  $      2,923,630  $     2,641,594
          Production and generating facilities                   1,103,720           960,422          868,119
          Administrative facilities                                429,254           368,178          337,196
          Construction work in progress                            411,708           187,692          212,892
          Pumping, storage and purification facilities             132,404           122,340          107,653
          Other                                                     15,122            20,607           19,900
                                                              -------------     -------------     ------------
                                                         $       5,297,737  $      4,582,869  $     4,187,354
                                                              =============     =============     ============
</TABLE>

(3) Mergers and Acquisitions:
    ------------------------

     In December 1997, the Company acquired Ogden Telephone Company ("Ogden") in
     a stock for stock  transaction.  The  Company  issued  2,308,262  shares of
     Common  Stock to effect  the  merger.  Ogden was an  independent  telephone
     operating  company   providing   services  to  residential  and  commercial
     customers in Monroe County,  New York.  This  transaction was accounted for
     using the pooling of interests  method of accounting.  Prior year financial
     statements were not restated as the amounts were not significant.

     In October 1997, the Company  purchased the St. John The Baptist Parish Gas
     System in Louisiana, for approximately $2,100,000. This system serves 2,200
     customers.  This transaction was accounted for using the purchase method of
     accounting and the results of operations of St. John The Baptist Parish Gas
     System have been included in the accompanying financial statements from the
     date of acquisition.

     In October  1997,  the Company  purchased all of the  outstanding  stock of
     Gasco,  Inc.,  now  known  as The Gas  Company  ("TGC")  for  approximately
     $100,000,000  in cash from BHP Hawaii.  TGC is a gas  distribution  company
     serving  approximately 66,700 customers throughout Hawaii. This transaction
     was accounted for using the purchase  method of accounting  and the results
     of  operations  of TGC have been  included  in the  accompanying  financial
     statements from the date of acquisition.  The following pro forma financial
     information  presents the combined results of operations of the Company and
     TGC as if the  acquisition  had occurred on January 1 of the year preceding
     the date of  acquisition.  The effects of the other  acquisition  described
     above would not significantly  impact the pro forma results.  The pro forma
     financial   information  does  not  necessarily   reflect  the  results  of
     operations  that would have occurred had the Company and TGC  constituted a
     single entity during such periods.
<TABLE>
<CAPTION>
<PAGE>

                                                                                1997             1996
                                                                            -------------    --------------
                          ($  in   thousands,   except  for  per  share
                           amounts)
<S>                                                                      <C>              <C>           
                          Revenues                                       $     1,470,000  $    1,396,000
                          Net income                                     $        14,000  $      184,000

                          Basic earnings per common share                $           .06  $          .72
                          Diluted earnings per common share              $           .06  $          .72
 
                                     F-10
</TABLE>

     In  December  1996,  the  Company   acquired   Conference-Call   USA,  Inc.
     ("Conference-Call")  in a  stock  for  stock  transaction.  Conference-Call
     provides nationwide  conference calling services and its subsidiary,  Dial,
     Inc.  ("Dial"),  provides  international  dial-back  services.  The Company
     issued  1,289,133  shares of common stock in exchange for all of the common
     and preferred  stock of  Conference-Call.  If  Conference-Call  and/or Dial
     achieves specified financial results in future periods,  the Company may be
     required to issue up to 1,443,299  additional  shares of common  stock.  In
     February  1997,  113,785  additional  shares  were  issued  as part of this
     provision.  This transaction was accounted for using the purchase method of
     accounting  and the  results of  operations  of  Conference-Call  have been
     included  in  the  accompanying  financial  statements  from  the  date  of
     acquisition.

     During 1995 and early 1996,  the Company  acquired  from ALLTEL  ("ALLTEL")
     Corporation certain  telecommunications  properties in eight states serving
     approximately  110,000  local  telephone  access  lines and  certain  cable
     television  systems  serving   approximately  7,000  subscribers   ("ALLTEL
     telecommunications   properties").   The  purchase   price  of  the  ALLTEL
     telecommunications  properties  (net of  3,600 of the  Company's  telephone
     access lines which were valued at $10,000,000  and transferred to ALLTEL in
     a tax free exchange) was  $282,000,000.  These  transactions were accounted
     for using the purchase  method of accounting  and the results of operations
     of the  ALLTEL  telecommunications  properties  have been  included  in the
     accompanying   financial   statements  from  their   respective   dates  of
     acquisition.

     In July 1995, the Company acquired Flex Communications  ("Flex") in a stock
     for stock  transaction.  Flex was a  switch-based,  inter-exchange  carrier
     providing long distance,  800 Inbound  long-distance,  voice mail,  paging,
     private  data  networks  and  cellular  services  to  approximately   5,500
     customers in upstate New York.  The Company issued 855,953 shares of Common
     Stock for all of the  outstanding  shares  of Flex.  This  transaction  was
     accounted for using the pooling of interests  method of  accounting.  Prior
     year  financial  statements  were  not  restated  as the  amounts  were not
     significant.

     In  March  1995,   the  Company   acquired   Douglassville   Water  Company
     ("Douglassville")   for  $173,000  and  31,928   shares  of  Common  Stock.
     Douglassville   provided  water  utility   services  in   Pennsylvania   to
     approximately  870 customers.  This transaction was accounted for using the
     purchase   method  of   accounting   and  the  results  of   operations  of
     Douglassville have been included in the accompanying  financial  statements
     from the date of acquisition.

     In February 1995, the Company acquired from the town of Youngtown, Arizona,
     for  $1,192,000,  the town's  water and  wastewater  systems  which  served
     approximately 3,400 customers. This acquisition was accounted for using the
     purchase  method of  accounting  and the results of operations of Youngtown
     have been included in the accompanying  financial  statements from the date
     of acquisition.

     The  effect of the  aforementioned  acquisitions  would  not  significantly
     impact the pro forma results presented above.

     A subsidiary  of the  Company,  in a joint  venture  with a  subsidiary  of
     Century Communications Corp. ("Century"), acquired and operates three cable
     television systems in southern California serving 69,500 basic subscribers 
     and has entered an agreement to acquire  another 18,000  subscribers  in 
     southern  California. Century is a cable  television  company of which  
     Leonard Tow, the Chairman and Chief Executive Officer of the Company, is 
     Chairman and Chief Executive Officer.  In addition,  Claire Tow, a director
     of the Company,  is a Senior Vice President and a director of Century.  A 
     management  board on which the Company and Century are equally represented
     governs the joint venture.  A subsidiary of Century (the "Manager") 
     manages the day-to-day  operations of the  systems.  The  Manager  does  
     not  receive  a  management  fee  but is reimbursed  only for the  actual 
     costs it  incurs  on  behalf of the joint venture.  The Manager is 
     obligated to pass through to the joint venture any discount,  up to 5%, 
     off  the  published  prices  of  services  or  assets purchased  for the 
     joint  venture  for use in the  systems.  The Manager is entitled to retain
     any discount in excess of 5%. The Company  accounts for the joint venture 
     following the equity method of  accounting.  Certain of the joint venture 
     properties are under  consideration  to be included in a strategic  
     partnership  with TCIC,  a cable  operator  in  California.  The
     partnership would include combined TCIC, Century and Citizens/Century joint
     venture  properties in southern  California serving  approximately  745,000
     customers.  The Company  would retain a percentage  share  ownership in the
     partnership if the combination occurs.



                                      F-11
<PAGE>

(4) Investments:
    ----------- 
<TABLE>
<CAPTION>

     The components of  investments  at December 31, 1997,  1996 and 1995 are 
as follows:

                                                                                                                 
                                                              1997           1996          1995
                                                          ----------  ------------  ------------                                   
                                                                      ($ in thousands)
<S>                                                     <C>           <C>           <C>                                             
State and municipal securities                          $    212,743  $    370,783  $    172,518                                    
Centennial Preferred Security                                107,679       107,679        98,636
Marketable equity securities                                  75,855        58,351        57,528
Other fixed income securities                                  2,222         2,339           408
                                                          -----------    ---------     ---------
    Total                                               $    398,499  $    539,152  $    329,090                                    
                                                          ===========    ==========    ==========
</TABLE>

     Marketable  equity securities for 1997, 1996 and 1995 include the Company's
     investments  in Hungarian  Telephone and Cable Corp.  ("HTCC"),  Centennial
     Class B Common Stock (see Note 1 (i)) and Century Class A Common Stock. The
     investment  in the  shares  of  Century  Class A  Common  Stock  represents
     approximately  2% of the total  outstanding  common  stock of Century.  The
     Chairman and Chief  Executive  Officer of the Company is also  Chairman and
     Chief  Executive  Officer of  Century.  There  were no sales of  marketable
     equity  securities in 1997 or 1996. Net realized gains on marketable equity
     securities  included  in the  determination  of net  income  for 1995  were
     $13,904,000.  The cost of marketable equity securities sold during 1995 was
     $9,863,000  based on the actual cost of the shares of each security held at
     the time of sale. The Company  recognized  $22,138,000 in investment income
     in 1996 for  guarantees  and financial  support  provided by the Company to
     HTCC.

     The following summarizes the amortized cost, gross unrealized holding gains
     and losses and fair market value for investments.
<TABLE>
<CAPTION>

                                                        Unrealized Holding     Aggregate Fair
Investment Classification           Amortized Cost       Gains    (Losses)      Market Value
- - -------------------------          ---------------      -------   ---------    --------------
                                                          ($ in thousands)
As of December 31, 1997
- - -----------------------
<S>                                 <C>               <C>         <C>         <C>          
Held-To-Maturity                    $    107,679      $  78,608   $      -    $     186,287
Available-For-Sale                       284,630         19,673    (13,483)         290,820

As of December 31, 1996
- - -----------------------
Held-To-Maturity                    $    107,679      $ 78,608    $      -    $     186,287
Available-For-Sale                       442,834         2,903     (14,264)         431,473

As of December 31, 1995
- - -----------------------
Held-To-Maturity                    $    244,982      $ 79,808    $    (59)   $     324,731
Available-For-Sale                        77,485         8,422      (1,799)          84,108

</TABLE>

     The amortized cost of  held-to-maturity  securities plus the aggregate fair
     market value of available-for-sale securities for each year presented above
     equals the total of  investments  presented  in the  foregoing  investments
     table.  As of  December  31,  1997 all  investments  except the  Centennial
     Preferred Security have been classified as available-for-sale.

     The Company sold $68,458,000 of securities  classified as  held-to-maturity
     during 1995 for the purpose of  financing a portion of the  acquisition  of
     the GTE Corporation ("GTE") and ALLTEL telecommunications properties; gross
     realized  gains on such  sales for 1995 were  $474,000  and gross  realized
     losses were $8,000.

                                      F-12
<PAGE>


(5)  Fair Value of Financial Instruments:
     -----------------------------------

     The following  table  summarizes  the carrying  amounts and estimated  fair
     values for certain of the Company's  financial  instruments at December 31,
     1997, 1996 and 1995. For the other financial instruments, representing cash
     and cash  equivalents,  accounts and notes  receivables,  short-term  debt,
     accounts  payable  and other  accrued  liabilities,  the  carrying  amounts
     approximate  fair value due to the  relatively  short  maturities  of those
     instruments.

<TABLE>
<CAPTION>
                                         1997                          1996                       1995
                                   ---------------------    --------------------------    ------------------------- 
                                  Carrying                     Carrying                   Carrying
                                  Amount      Fair Value       Amount      Fair Value     Amount         Fair Value
                                  --------    ----------     -----------   -----------    ----------     ----------  
                                                                  ($ in thousands)

<S>                           <C>                <C>      <C>            <C>            <C>            <C>                          
Investments                   $   398,499     $  477,107  $     539,152  $     617,760  $     329,090  $      408,839               
Long-term debt                  1,706,532      1,786,622      1,509,697      1,532,251      1,187,000       1,263,000
EPPICS                            201,250        192,194        201,250        192,194              -               -
</TABLE>

     The  fair  value  of  the  above  financial  instruments,  except  for  the
     investment  in the  Centennial  Preferred  Security and certain  options on
     marketable equity  securities,  are based on quoted prices at the reporting
     date for those  financial  instruments.  The fair  value of the  Centennial
     Preferred  Security is estimated to be its accreted value at the respective
     reporting  dates (see Note 1(i)) while the fair value of certain options on
     marketable equity  securities is based on the Black-Scholes  option pricing
     model.

(6)  Long-term Debt:
     --------------
<TABLE>
<CAPTION>

                                         Weighted average
                                         interest rate at                                  December 31,
                                         December 31, 1997   Maturities        1997             1996           1995
                                         -----------------  -----------    -----------   -------------   -------------
                                                                          ($ in thousands)
<S>                                            <C>         <C>    <C>    <C>             <C>             <C>          
   Debentures                                  7.34%       2001 - 2046   $   1,000,000   $    1,000,000  $     700,000
   Industrial development revenue bonds        5.04%       2015 - 2032         439,277          391,789        374,089
   Rural Utilities Service Loan Contracts      5.93%       2000 - 2027          87,053           77,909         71,609
   Commercial paper notes payable              5.94%            -               68,000                -         16,100
   ELI bank credit facility                    6.05%           2002             60,000                -              -
   Senior unsecured notes                      8.05%           2012             36,000           36,000         23,000
   Other long-term debt                        6.27%       1998 - 2027          16,202            3,999          2,202
                                                                            ------------    ------------    -------------
          Total long-term debt                                           $   1,706,532   $    1,509,697  $   1,187,000

                                                                            ============    ============    =============

</TABLE>
     The total  principal  amounts of  industrial  development  revenue bonds at
     December  31,  1997,  1996 and 1995  were  $480,195,000,  $422,780,000  and
     $406,080,000,  respectively.  Industrial  development  revenue  bond  funds
     issued  are  held  by a  trustee  until  used  for  payment  of  qualifying
     construction. The amounts presented in the table above represent funds that
     have been used for  construction  through December 31, 1997, 1996 and 1995,
     respectively.

     On  December  31,  1997,   certain  commercial  paper  notes  payable  were
     classified  as long-term  debt because the  obligations  are expected to be
     refinanced with long-term debt  securities.  On December 31, 1995,  certain
     commercial  paper notes payable were  classified as long-term  debt because
     the obligations were refinanced with long-term debt securities.

     The Company has  available  lines of credit  with  commercial  banks in the
     amounts of $400,000,000 and $200,000,000,  which expire on December 9, 1998
     and December 16, 2003,  respectively,  and have associated facility fees of
     one-thirty third of one percent (0.03%) per annum and  one-twentieth of one
     percent (0.05%) per annum,  respectively.  The terms of the lines of credit
     provide  the Company  with  extension  options.  Electric  Lightwave,  Inc.
     ("ELI"), a subsidiary of the Company, arranged for a $400,000,000 revolving
     credit facility which is guaranteed by the Company and expires November 21,
     2002. The credit facility has an associated  facility fee of  one-twentieth
     of one percent (0.05%) per annum.

                                      F-13
<PAGE>


      The  installment  principal  payments and maturities of long-term debt for
the next five years are as follows:

<TABLE>
<CAPTION>
                                            1998         1999        2000         2001        2002
                                            ----         ----        ----         ----        ----
                                                              ($ in thousands)
<S>                                     <C>         <C>          <C>          <C>         <C>        
       Installment principal  payments  $    5,182  $     5,370  $   4,817    $    4,438  $     4,611
       Maturities                            1,509            -        274        50,000       60,000
                                           --------     --------    --------     --------     --------
                                        $    6,691  $     5,370  $   5,091    $   54,438  $    64,611
                                           ========     ========    ========     ========     ========
</TABLE>

     Holders of certain industrial  development  revenue bonds may tender at par
     prior to maturity. The next tender date is April 1, 2001 for $14,400,000 of
     principal  amount of bonds.  The Company expects to remarket all such bonds
     which  are  tendered.  In the  years  1997,  1996 and  1995,  respectively,
     interest payments on short-term and  long-term  debt  were   $112,127,000,
     $93,274,000 and $78,659,000.

(7)  Company Obligated Mandatorily Redeemable Convertible Preferred Securities:
     -------------------------------------------------------------------------

     During the first quarter of 1996 a consolidated  wholly-owned subsidiary of
     the  Company,  Citizens  Utilities  Trust  (the  "Trust"),  issued,  in  an
     underwritten  public  offering,  4,025,000  shares of 5% Company  Obligated
     Mandatorily  Redeemable  Convertible  Preferred Securities due 2036 ("Trust
     Convertible  Preferred  Securities"  or "EPPICS"),  representing  preferred
     undivided  interests  in the  assets  of  the  Trust,  with  a  liquidation
     preference  of  $50  per  security  (for  a  total  liquidation  amount  of
     $201,250,000).  The  proceeds  from the  issuance of the Trust  Convertible
     Preferred  Securities  and a  Company  capital  contribution  were  used to
     purchase  $207,475,000  aggregate  liquidation  amount  of  5%  Partnership
     Convertible  Preferred  Securities  due  2036  from  another  wholly  owned
     consolidated    subsidiary,    Citizens   Utilities   Capital   L.P.   (the
     "Partnership").   The  proceeds  from  the  issuance  of  the   Partnership
     Convertible  Preferred  Securities and a Company capital  contribution were
     used to purchase from the Company  $211,756,050  aggregate principal amount
     of 5% Convertible  Subordinated Debentures Due 2036. The sole assets of the
     Trust  are  the  Partnership  Convertible  Preferred  Securities,  and  the
     Company's  Convertible  Subordinated  Debentures are  substantially all the
     assets of the Partnership.  The Company's  obligations under the agreements
     related to the issuances of such securities,  taken together,  constitute a
     full and unconditional  guarantee by the Company of the Trust's obligations
     relating   to  the  Trust   Convertible   Preferred   Securities   and  the
     Partnership's obligations relating to the Partnership Convertible Preferred
     Securities. The $196,722,000 of net proceeds from the issuances was used to
     permanently  fund  a  portion  of  the  acquisition  of  telecommunications
     properties.

     In  accordance  with the terms of the  issuances,  the Company  paid the 5%
     interest on the  Convertible  Subordinated  Debentures in Citizens'  Common
     Stock.  During  1997,  986,579  shares of Common  Stock were  issued to the
     Partnership in payment of interest of which 952,007 shares were sold by the
     Partnership  to satisfy cash dividend  payment  elections by the holders of
     the EPPICS.  The sales  proceeds and the remaining  34,572 shares of Common
     Stock  were  distributed  by the  Partnership  to the Trust.  During  1996,
     709,748  shares of Common Stock Series A were issued to the  Partnership in
     payment of interest of which 654,119 shares were sold by the Partnership to
     satisfy cash dividend payment  elections by the holders of the EPPICS.  The
     sales  proceeds and the  remaining  55,629  shares of Common Stock Series A
     were distributed by the Partnership to the Trust. The Trust distributed the
     cash and shares as  dividends to the holders of the EPPICS in both 1997 and
     1996.

(8)  Capital Stock:
     -------------

     The common stock of the Company had  consisted of two series,  Series A and
     Series B. On August 25,  1997,  the Board  voted to  convert  the shares of
     Series A Common Stock into Series B Common Stock at a ratio of one share of
     Series B Common Stock for each share of Series A Common Stock.  The results
     of this  conversion  was one class of  stock.  The  consolidated  financial
     statements give retroactive  effect to the aforementioned  conversion.  The
     Company is  authorized  to issue up to  600,000,000  shares of Common Stock
     Series B.  Quarterly  stock  dividends  are declared and issued on Series B
     Common Stock and shareholders have the option of enrolling in the "Series B
     Common  Stock  Dividend  Sale  Plan."  The  Plan  offers  shareholders  the
     opportunity  to have their stock  dividends sold by the Plan Broker and the
     net cash proceeds of the sale distributed to them quarterly.

     The amount and timing of  dividends  payable on Common Stock are within the
     sole discretion of the Company's Board of Directors. The Board of Directors
     reviews alternative stock dividend cash equivalents and associated stock
     dividend rates  each quarter in order to determine  and  declare a  prudent
     stock dividend rate in light of the Company's actual and forecasted
     financial position and results of operations, as well as  dividend  yields 
     of  comparable  communications  and  public  services companies.  
                                      F-14
<PAGE>

Quarterly and annual stock  dividend  rates  declared and annual stock  dividend
cash  equivalents  (adjusted  for all stock  dividends  paid  subsequent  to all
dividends  declared  through December 31, 1997, and rounded to the nearest 1/16)
considered by the Board have been as follows:
 <TABLE>
<CAPTION>
                                                                    Dividend Rates
                                                      -------------------------------------------
<S>                                                         <C>            <C>            <C> 
                                                            1997           1996           1995
                                                            ----           ----           ----
                              First quarter                1.6 %          1.6 %          1.5 %
                              Second quarter               1.6 %          1.6 %          1.5 %
                              Third quarter                1.0 %          1.6 %          1.6 %
                              Fourth quarter               1.0 %          1.6 %          1.6 %
                                                          -----          -----          -----
                                Total                      5.2 %          6.4 %          6.2 %
                                                          =====          =====          =====
                                Compounded Total           5.30%          6.56%          6.35%
                                                          =====          =====          =====
                           
                                Cash Equivalent           52 13/16 cent   68 1/8 cent  64 3/8 cent
                                                       

</TABLE>
     The Board of Directors declared a first quarter 1998 stock dividend at the
     rate of .75% with consideration of a 71/16 cent stock dividend cash
     equivalent.  The lower third and fourth quarter 1997 and first quarter
     1998 stock dividend cash equivalents and stock dividend rates reflect
     the Board of Directors decision to declare dividends more reflective of
     the Company's financial performance and with consideration of the impact
     on retained earnings of the Company's second quarter 1997 charges to
     earnings and the dividend yields of comparable communications and public
     services companies. 
     
     On January  30,  1995,  the  Company,  pursuant to an  underwritten  public
     offering,  issued  19,000,000  shares of its  Common  Stock  Series A at an
     issuance  price of $133/8  per share (not  adjusted  for  subsequent  stock
     dividends).  The $244,200,000 of net proceeds from the issuance was used to
     permanently  fund  a  portion  of  the  acquisition  of  telecommunications
     properties.

     In May 1997, 1996 and 1995, the Board of Director's  authorized the buyback
     of up to $75,000,000, $75,000,000 and $50,000,000,  respectively, of Common
     Stock solely for purposes of funding the Company's  stock dividend  policy.
     The Company  purchased  4,904,000  shares at a cost of $48,552,000 in 1997,
     6,554,000 shares at a cost of $75,481,000 in 1996 and 1,865,000 shares at a
     cost of  $22,028,000  in 1995.  All purchased  shares have been used to pay
     stock dividends.

     The activity in shares of  outstanding  common stock during 1997,  1996 and
1995 is summarized as follows:

<TABLE>
<CAPTION>
                                                                      Number of Shares
                                                                      ----------------
<S>                                                                    <C>        
         Balance at January 1, 1995                                     193,472,000
               Acquisitions                                                 888,000
               Common stock issuance                                     19,000,000
               Common stock dividends                                    13,597,000
               Common stock buybacks to fund stock dividends             (1,865,000)
               Stock plans                                                2,495,000
                                                                       ---------------
         Balance at December 31,1995                                    227,587,000
               Acquisition                                                1,289,000
               Common stock dividends                                    14,803,000
               Common stock issued to fund EPPICS dividends                 710,000
               Common stock buybacks to fund stock dividends             (6,554,000)
               Stock plans                                                1,313,000
                                                                       ---------------
         Balance at December 31, 1996                                   239,148,000
               Acquisitions                                               2,417,000
               Common stock dividends                                    12,591,000
               Common stock issued to fund EPPICS dividends                 986,000
               Common stock buybacks to fund stock dividends             (4,904,000)
               Stock plans                                                  756,000
                                                                      ---------------
         Balance at December 31, 1997                                   250,994,000
                                                                       ==============

     The Company has  50,000,000  authorized  but  unissued  shares of preferred
stock ($.01 par).
</TABLE>
                                      F-15
<PAGE>


     (9) Stock Plans:
         -----------

         At December  31,  1997,  the Company had four stock based  compensation
         plans and ELI had one stock based plan which are described  below.  The
         Company  applies  APB Opinion  No. 25 and  related  interpretations  in
         accounting for the employee stock plans.  Accordingly,  no compensation
         cost has been recognized in the financial statements for options issued
         pursuant to the  Management  Equity  Incentive  Plan  ("MEIP"),  Equity
         Incentive  Plan ("EIP"),  Employee  Stock Purchase Plan ("ESPP") or ELI
         Equity Incentive Plan ("ELI EIP"). Compensation cost recognized for the
         Directors'  Deferred Fee Equity Plan was $352,017 in 1997,  $161,231 in
         1996, and $71,293 in 1995. Had the Company determined compensation cost
         based on the fair value at the grant date for its MEIP,  EIP,  ESPP and
         ELI EIP under  SFAS 123,  the  Company's  pro forma Net  income and Net
         income per share would have been as follows:
<TABLE>
<CAPTION>

                                                                 1997         1996         1995
                                                                 ----         ----         ----
                                                                        ($ in thousands)
<S>                                                             <C>           <C>         <C>     
                       Net Income              As reported      $10,100       $178,660    $159,536
                                               Pro forma          7,374        176,662     159,022

                       Net Income per share    As reported:
                                                  Basic            $.04           $.70        $.66
                                                  Diluted           .04            .70         .65
                                               Pro forma:
                                                  Basic            $.03           $.70        $.65
                                                  Diluted           .03            .69         .65
</TABLE>

         Pro forma net  income  reflects  only the  vested  portion  of  options
         granted  in  1997,  1996  and  1995.  Therefore,  the  full  impact  of
         calculating  compensation  cost for stock options under SFAS 123 is not
         reflected in the pro forma amounts above because pro forma compensation
         cost only includes costs  associated with the vested portion of options
         granted pursuant to the MEIP, EIP, ESPP and ELI EIP on or after January
         1, 1995.

                        Management Equity Incentive Plan
                        ---------------------------------
         Under the MEIP, awards of the Company's Common Stock Series B may be
         granted to eligible officers,  management  employees and non-management
         exempt  employees  of the Company and its  subsidiaries  in the form of
         incentive   stock   options,   non-qualified   stock   options,   stock
         appreciation  rights ("SARs"),  restricted  stock or other  stock-based
         awards.  The MEIP is administered by the Compensation  Committee of the
         Board of Directors.

         The  maximum  number  of shares  of  common  stock  which may be issued
         pursuant to awards at any time is 5%  (12,550,000  as of  December  31,
         1997) of the  Company's  common stock  outstanding  . No awards will be
         granted more than 10 years after the effective  date (June 22, 1990) of
         the MEIP.  The exercise  price of stock options and SARs shall be equal
         to or greater than the fair market value of the underlying common stock
         on the date of grant.  Stock options are generally not  exercisable  on
         the date of grant but vest over a period of time.

         Under the  terms of the  MEIP,  subsequent  stock  dividends  and stock
         splits have the effect of  increasing  the option  shares  outstanding,
         which   correspondingly   decreases  the  average   exercise  price  of
         outstanding options.

                                      F-16
<PAGE>


     The following  summary of shares  subject to option under the MEIP presents
     option share activity adjusted for subsequent stock dividends.
<TABLE>
<CAPTION>

                                                         Shares           Weighted
                                                       Subject to      Average Option
                                                         Option       Price Per Share
                                                    --------------    ---------------
<S>                                                 <C>                  <C>   
Balance at January 1, 1995                             8,771,000            $11.30
    Options granted                                      110,000              9.86
    Options exercised                                   (291,000)             6.02
    Options canceled or lapsed                          (121,000)            12.62
                                                    --------------
Balance at December 31, 1995                           8,469,000             11.44
    Options granted                                    2,993,000             10.86
    Options exercised                                   (381,000)             6.87
    Options canceled or lapsed                          (587,000)            11.57
                                                    --------------
Balance at December 31, 1996                          10,494,000             11.36
    Options granted                                    1,593,000              8.79
    Options exercised                                   (103,000)            11.13
    Options canceled or lapsed                          (613,000)            11.36
                                                    --------------
Balance at December 31, 1997                          11,371,000            $11.05
                                                    ==============
</TABLE>

     The following table summarizes  information about shares subject to options
under the MEIP at December 31, 1997.
<TABLE>
<CAPTION>

                                      Options Outstanding                                        Options Exercisable
- - ------------------------------------------------------------------------------------    -----------------------------------         
                                                                   Weighted- Average
       Number            Range of            Weighted-Average          Remaining           Number          Weighted-Average
      Outstanding     Exercise Prices         Exercise Price         Life in Years      Exercisable         Exercise Price
      -----------     ---------------        ----------------      -----------------    ------------       ----------------
<S>        <C>           <C>   <C>               <C>                       <C>                <C>              <C> 
           13,000        $ 3 - 5                 $  4                      7                  13,000           $  4
        2,344,000          7 - 9                    8                      8                 751,000              8
        4,153,000          9 - 11                  11                      8               1,552,000             11
        2,927,000         11 - 13                  11                      5               2,887,000             11
        1,934,000         13 - 15                  14                      6               1,696,000             14
       ----------                                                                       ------------
       11,371,000        $ 3 - 15                $ 11                      7               6,899,000           $ 12
       ==========                                                                       ============
</TABLE>

     The  weighted-average  fair value of options granted during 1997, 1996, and
     1995 were $4.23,  $4.61 and $4.67,  respectively.  For  purposes of the pro
     forma  calculation  under SFAS 123,  the fair value of each option grant is
     estimated on the date of grant using the Black-Scholes option-pricing model
     with the following  weighted  average  assumptions used for grants in 1997,
     1996 and 1995:

                                           1997          1996          1995
                                           ----          ----          ----
          Dividend yield                     -             -             -
          Expected volatility               32%            20%           20%
          Risk-free interest rate         6.13%          5.63%         6.27%
          Expected life                 7 years        7 years       7 years

     During 1996 and 1995, the Company  granted  restricted  stock awards to key
     employees in the form of the Company's  Common Stock.  The number of shares
     issued as  restricted  stock  awards  during 1996 and 1995 were 550,007 and
     10,352, respectively (adjusted for subsequent stock dividends). None of the
     restricted  stock  awards  may be  sold,  assigned,  pledged  or  otherwise
     transferred,  voluntarily  or  involuntarily,  by the  employee  until  the
     restrictions   lapse.  The  restrictions   lapse  over  six-month   through
     three-year  periods.  At December 31, 1997,  550,007  shares  (adjusted for
     subsequent stock dividends) of restricted stock were outstanding.

                                      F-17
<PAGE>


                              Equity Incentive Plan
                              ---------------------
     On May 23, 1996, the shareholders of the Company approved the EIP. Under
     the EIP,  awards of the  Company's  Common Stock may be granted to eligible
     officers,  management employees and non-management employees of the Company
     and its subsidiaries in the form of incentive stock options,  non-qualified
     stock options,  SARs, restricted stock or other stock-based awards. The EIP
     is administered by the Compensation Committee of the Board of Directors.

     The maximum  number of shares of common stock which may be issued  pursuant
     to awards at any time is  11,300,000  shares,  which  may be  adjusted  for
     subsequent  stock  dividends.  No awards will be granted more than 10 years
     after the effective  date (May 23, 1996) of the EIP. The exercise  price of
     stock  options  and SARs shall be equal to or greater  than the fair market
     value of the  underlying  common stock on the date of grant.  Stock options
     are generally not  exercisable  on the date of grant but vest over a period
     of time.

     Under the terms of the EIP,  subsequent  stock  dividends  and stock splits
     have  the  effect  of  increasing  the  option  shares  outstanding,  which
     correspondingly decrease the average exercise price of outstanding options.

     The  following  summary of shares  subject to option under the EIP presents
     option share activity adjusted for subsequent stock dividends.
<TABLE>
<CAPTION>

                                                     Shares         Weighted Average
                                                    Subject to       Option Price Per
                                                     Option               Share
                                                 -------------     ------------------
Balance at December 31, 1996                               -           $       -
<S>                                                <C>                      <C> 
    Options granted                                2,132,000                8.81
    Options canceled or lapsed                        (3,000)               8.79
                                                  =============
Balance at December 31, 1997                       2,129,000           $    8.81
                                                  =============
</TABLE>

     The following table summarizes  information about shares subject to options
under the EIP at December 31, 1997.
<TABLE>
<CAPTION>

                               Options Outstanding                                   Options Exercisable
- - -------------------------------------------------------------------------     -------------------------------
                                                        Weighted- Average
    Number          Range of        Weighted-Average         Remaining           Number      Weighted-Average
 Outstanding    Exercise Prices      Exercise Price        Life in Years      Exercisable     Exercise Price
- - --------------- ---------------     ----------------    -----------------     -----------    ---------------- 
<S>  <C>           <C>      <C>         <C>                      <C>           <C>                 <C>  
     2,031,000     $  8 -   9           $  9                     9                       -       $   -
        56,000        9 - 10               9                     9                       -           -
        21,000       10 - 11              11                     9                  21,000           11
        21,000       11 - 12              11                     9                       -           -
- - ---------------                                                               -------------
     2,129,000     $  8 - 12            $  9                     9                  21,000       $   11
===============                                                               =============

</TABLE>
     The  weighted-average  fair value of options  granted  during 1997 was 
     $4.25.  For  purposes of the pro forma  calculation under SFAS 123,  the 
     fair value of each option  grant is  estimated  on the date of  grant  
     using  the  Black-Scholes  option-pricing  model  with  the following 
     weighted average assumptions used for grants in 1997:

                                                1997
                                             --------                           
             Dividend yield                         -
             Expected volatility                  32%
             Risk-free interest rate            6.14%
             Expected life                    7 years

     During 1997, the Company granted  restricted  stock awards to key employees
     in the form of the Company's  Common Stock Series B. The number of Series B
     shares issued as restricted  stock awards during 1997 were 22,341 (adjusted
     for subsequent stock dividends). None of the restricted stock awards may be
     sold,   assigned,   pledged  or  otherwise   transferred,   voluntarily  or
     involuntarily,   by  the  employee  until  the   restrictions   lapse.  The
     restrictions  lapse over one through  three-year  periods.  At December 31,
     1997, 22,341 shares (adjusted for subsequent stock dividends) of restricted
     stock were outstanding.

                                      F-18
<PAGE>


                          Employee Stock Purchase Plan
                          ----------------------------    
     The Company's ESPP was approved by shareholders on June 12, 1992 and
     amended on May 22, 1997. Under the ESPP,  eligible employees of the Company
     and its  subsidiaries  may subscribe to purchase  shares of Common Stock at
     the lesser of 85% of the mean between the high and low market prices on the
     first day of the purchase period or on the last day of the purchase period.
     An  employee  may elect to have up to 20% of annual  base pay  withheld  in
     equal installments throughout the designated  payroll-deduction  period for
     the purchase of shares.  The value of an  employee's  subscription  may not
     exceed $25,000 in any one calendar year. An employee may not participate in
     the ESPP if such  employee  owns stock  possessing  5% or more of the total
     combined  voting  power or value of all  classes  of  capital  stock of the
     Company.  As of December 31, 1997,  there were  6,218,530  shares of Common
     Stock reserved for issuance  under the ESPP.  These shares will be adjusted
     for any future stock  dividends or stock  splits.  The ESPP will  terminate
     when all  6,218,530  shares  reserved  have  been  subscribed  for,  unless
     terminated  earlier  or  extended  by the Board of  Directors.  The ESPP is
     administered  by the 1992 Employee  Stock  Purchase  Plan  Committee of the
     Board of  Directors.  As of  December  31,  1997,  the number of  employees
     participating  in the  ESPP  was  2,318  and the  total  number  of  shares
     subscribed for under the ESPP was 1,982,578.  For purposes of the pro forma
     calculation  under SFAS 123,  compensation  cost is recognized for the fair
     value of the  employees'  purchase  rights,  which was estimated  using the
     Black-Scholes  option-pricing  model  with the  following  assumptions  for
     subscription periods beginning in 1997, 1996 and 1995:

                                             1997          1996          1995
                                             ----          ----          ----
         Dividend yield                         -             -             -
         Expected volatility                  32%           20%           20%
         Risk-free interest rate            5.45%         5.29%         5.56%
         Expected life                   6 months      6 months      6 months

     The  weighted-average  fair value of those  purchase  rights  granted in 
     1997,  1996 and 1995 was $3.05,  $3.47 and $3.54, respectively.

                            ELI Equity Incentive Plan
                            -------------------------  
     On October 22, 1997, the Board of Directors Compensation Committee of ELI
     approved and adopted the ELI EIP which authorizes,  among other things, the
     grant  of  incentive  stock  options,  nonqualified  stock  options,  stock
     appreciation  rights or  combinations  thereof and  restricted  stock.  The
     exercise  price for such awards  shall be  determined  by the  Compensation
     Committee  of the Board of  Directors  at the date of grant.  The  exercise
     period for such awards is  generally 10 years from the date of grant with a
     vesting  period of three  years.  ELI has  reserved  4,170,600  shares  for
     issuance  under the terms of the plan.  On November 24,  1997,  ELI granted
     2,326,000  options of ELI Class A Common Stock exercisable at $16 per share
     under the terms of the ELI EIP.

     For purposes of the pro forma calculation under SFAS 123, compensation cost
     is recognized for the fair value of the employees'  purchase rights,  which
     was  estimated  using  the  Black-Scholes  option-pricing  model  with  the
     following assumptions for subscription periods beginning in 1997:
        
                                                   1997
                                                 ------- 
                Dividend yield                         -
                Expected volatility                  13%
                Risk-free interest rate            5.87%
                Expected life                    7 years

     The weighted-average fair value of those options granted in 1997 was $5.13.

     During 1997,  ELI granted  restricted  stock awards to key employees in the
     form of the ELI  Class A Common  Stock.  The  number  of  shares  issued as
     restricted  stock awards  during 1997 were  535,000.  Subsequently,  15,000
     shares were returned and canceled.  None of the restricted stock awards may
     be  sold,  assigned,  pledged  or  otherwise  transferred,  voluntarily  or
     involuntarily,   by  the  employee  until  the   restrictions   lapse.  The
     restrictions  lapse  over one  through  three-year  periods,  however,  the
     restrictions  on  one-third  of the stock will not lapse until ELI achieves
     $100,000,000 of annual  revenues,  the restrictions on the second one-third
     of the stock  will not  lapse  until ELI  achieves  $125,000,000  of annual
     revenues,  and the restrictions on the last one-third of the stock will not
     lapse until ELI achieves  $155,000,000 of annual revenues.  At December 31,
     1997,  520,000 shares of restricted  stock were outstanding and ELI had not
     reached the $100,000,000 revenue requirement.

                                      F-19
<PAGE>


                       Directors' Deferred Fee Equity Plan
                       -----------------------------------
     The Company's non-employee Directors' Deferred Fee Equity Plan (the
     "Directors' Plan") was approved by shareholders on May 19, 1995 and  
     subsequently  amended.  The  Directors'  Plan includes an Option Plan, a 
     Stock Plan and a Formula  Plan.  Through the Option Plan, an eligible  
     director  may elect to receive up to $30,000  per annum of his or
     her director's fees for a period of up to five years in the form of options
     to purchase Company common stock, the number of such options being equal to
     such fees divided by 20% of the fair market  value of Company  common stock
     on the effective date of the options and are exercisable at 90% of the fair
     market value of company  common stock on the effective date of the options.
     Through the Stock Plan, an eligible  director may elect to receive all or a
     portion of his or her director's fees in the form of Plan Units, the number
     of such Plan Units  being  equal to such fees  divided  by the fair  market
     value of Company common stock on certain  specified dates. The Formula Plan
     provides each Director of the Company  options to purchase  5,000 shares of
     common stock on the first day of each year beginning in 1997 and continuing
     through 2002  regardless  of whether the Director is  participating  in the
     Option Plan or Stock Plan.  In addition,  on September 1, 1996,  options to
     purchase  2,500 shares of common stock were granted to each  Director.  The
     exercise price of the options are 100% of the fair market value on the date
     of grant and the options are  exercisable  six months  after the grant date
     and remain  exercisable for ten years after the grant date. In the event of
     termination  of  Directorship,  a Stock Plan  participant  will receive the
     value of such Plan Units in either stock or cash or installments of cash as
     selected by the Participant at the time of the related Stock Plan election.
     As of any date, the maximum number of shares of common stock which the Plan
     may be  obligated  to deliver  pursuant  to the Stock Plan and the  maximum
     number of shares  of  common  stock  which  shall  have been  purchased  by
     Participants  pursuant to the Option Plan and which may be issued  pursuant
     to  outstanding  options  under the Option  Plan shall not be more than one
     percent (1%) of the total outstanding shares of Common Stock of the Company
     as of such  date,  subject  to  adjustment  in the event of  changes in the
     corporate  structure  of the Company  affecting  capital  stock.  There are
     currently 11 directors  participating  in the Directors' Plan. In 1997, the
     total Options and Plan Units earned were 183,277, and 18,263,  respectively
     (adjusted for subsequent stock  dividends).  In 1996, the total Options and
     Plan Units earned  (adjusted for subsequent  stock dividends) were 155,435,
     and 15,125, respectively.  In 1995, the total Options and Plan Units earned
     (adjusted for stock dividends) were 106,162,  and 7,129,  respectively.  At
     December 31, 1997,  368,813 options were  exercisable at a weighted average
     exercise price of $10.72.

(10) Charges to Earnings:
     -------------------

     In 1996 and early 1997 the Company had been pursuing an  aggressive  growth
     strategy to take advantage of opportunities in the emerging  communications
     marketplace.  This strategy  included the  initiation and expansion of long
     distance  services  which,  in  combination  with  other  enhanced  service
     offerings,  would  enable  the  Company to offer an  integrated  package of
     products and services.

     Late in 1996, the Company began the transition of its long distance network
     primarily  to fixed cost  leases,  in order to achieve  the lowest  cost of
     providing long distance service. In addition, the Company initiated a brand
     recognition program to support the sales and marketing initiatives designed
     to increase the Company's market share. The increase in revenues  resulting
     from this growth strategy, though significant, did not offset the resulting
     increase in incremental  expenses from the branding,  sales,  and marketing
     initiatives.  As a result,  the Company's long distance service  operations
     generated  unexpected  losses  during  the first  half of 1997 which had an
     adverse impact on the Company's  earnings and cash flow.  During the second
     quarter 1997 management  re-evaluated this growth strategy in light of this
     continuing impact on earnings and cash flow.

     In connection with the re-evaluation of the Company's communications growth
     strategy,  the Company  recorded  $34,600,000 of charges to earnings in the
     second quarter relating to the curtailment of certain long distance service
     operations.  These charges include  expenses and costs  associated with the
     Communications  sector workforce  reductions,  the curtailment of sales and
     marketing  initiatives  and the  termination  of fixed cost network  leases
     associated with the reconfiguration of the Company's network cost structure
     from fixed to variable,  as well as an additional reserve for uncollectible
     accounts receivable.

     After reviewing its employee  benefit plans to determine if such plans were
     competitive  with those  provided in the industry,  the Company  decided to
     curtail  certain of its employee  benefit plans.  This decision  required a
     reassessment of the  recoverability  of certain related  regulatory  assets
     that  were  expected  to be  recovered  in rates in the  Company's  current
     regulatory   environment.   The  curtailment  decision  and  assessment  of
     recoverability  required the Company to record a second  quarter  charge to
     earnings of approximately $34,700,000.

                                      F-20
<PAGE>


     In 1995,  the Company,  through a strategic  partnership  began  developing
     software and building new customer  care and billing  systems that would be
     used for all of the Company's local exchange  telephone  properties.  As of
     June  30,  1997,  the  Company's  Tennessee  and New  York  local  exchange
     telephone  properties  were using these customer care and billing  systems.
     After  reviewing the costs to develop this software and build these systems
     and the incremental  billing and customer care requirements placed on local
     exchange  companies by the  Telecommunications  Act of 1996 and  subsequent
     Federal  Communications  Commission  orders, the Company determined that it
     was  not  probable  that  all of the  costs  would  be  recoverable  in the
     Company's rates. As a result,  the Company recorded a $67,400,000 charge to
     second quarter earnings.

     During the second quarter of 1997,  the public  utility  commissions in the
     states of Vermont,  New York and Arizona  issued orders which  required the
     Company to record $47,200,000 of charges to earnings. These orders affected
     the  Company's   electric,   communications  and  water  properties.   More
     specifically,  the Vermont order  required  refunds to customers and deemed
     certain  regulatory  assets  no  longer  recoverable.  The New  York  order
     required the Company to record an expense and liability for amounts paid by
     ratepayers to GTE Corporation ("GTE") to fund postretirement benefits prior
     to Citizens'  acquisition  of its New York local exchange  properties  from
     GTE. The Arizona order disallowed  recovery of certain property,  plant and
     equipment.

     Also, in the second quarter, the Company recorded $13,400,000 of charges to
     earnings  related to certain  accounting  policy changes  related to ELI in
     anticipation  of its IPO and for  certain  other  adjustments.  During  the
     fourth quarter of 1997 ELI completed its IPO.

     Based  on  the   aforementioned,   the   Company   recorded   approximately
     $197,300,000 of charges to earnings in the second quarter as follows:

<TABLE>
<CAPTION>
                                                                                           ($ in thousands)
                                                                                            --------------
<S>                                                                                           <C>      
                         Curtailment of certain long distance service operations              $  34,600
                         Benefit plan curtailments and related regulatory assets                 34,700
                         Telecommunications information systems and software                     67,400
                         Regulatory commission orders                                            47,200
                         Other                                                                   13,400
                                                                                               --------
                             Total                                                             $197,300
                                                                                               ========     
</TABLE>                                                                   

(11) Non Operating Gain on Sale of Subsidiary Stock:
     ----------------------------------------------

     On November 24, 1997, ELI completed an IPO of 8,000,000 shares of its Class
     A Common Stock at a price of $16 per share.  The Company recorded a pre-tax
     non  operating  gain  of  approximately  $78,700,000  resulting  from  this
     transaction and continues to consolidate  ELI. The Company  retained 97.97%
     of the voting interest and 82.83% of the economic ownership in ELI.

                                      F-21
<PAGE>


(12) Income Taxes:
     ------------

     The  following is a  reconciliation  of the  provision  for income taxes at
federal statutory rates to the effective rates:
<TABLE>
<CAPTION>

                                                                         1997           1996         1995
                                                                    -----------    -----------    ------------
<S>                                                                      <C>            <C>          <C>  
Consolidated tax provision at federal statutory rate                     35.0%          35.0%        35.0%
State income tax provisions, net of  federal income tax                   8.9%           0.5%         2.1%
benefit
Allowance for funds used during construction                             (4.4%)         (2.0%)       (2.3%)
Nontaxable investment income                                            (20.5%)         (1.7%)       (1.7%)
Amortization of investment tax credits                                   (7.6%)         (0.7%)       (0.9%)
Flow through depreciation                                                18.2%           1.6%         1.1%
All other, net                                                            1.5%          (1.2%)       (3.8%)
                                                                    -----------    -----------    ------------
                                                                         31.1%          31.5%        29.5%
                                                                    ===========    ===========    ============
</TABLE>

     As of December 31, 1997, 1996 and 1995,  accumulated  deferred income taxes
     amounted to $408,310,000, $334,117,000 and $298,424,000,  respectively, and
     the unamortized  deferred  investment tax credits  amounted to $12,398,000,
     $13,858,000,  and $15,670,000,  respectively.  Income taxes paid during the
     year were  $17,765,000,  $22,525,000,  and  $39,425,000  for 1997, 1996 and
     1995, respectively.

     The components of the net deferred income tax liability at December 31, are
     as follows:

<TABLE>
<CAPTION>
                                                             1997         1996           1995
                                                             ----         ----           ----
                                                                    ($ in thousands)

Deferred income tax liabilities:
- - -------------------------------
<S>                                                   <C>            <C>           <C>          
     Property, plant and equipment basis differences  $     338,170  $    285,673  $     246,128
     Regulatory assets                                       76,504        63,447         63,871
     Other, net                                              20,101        14,469         22,741
                                                                        ----------
                                                         -----------                  -----------
                                                            434,775       363,589        332,740
                                                         -----------    ----------    -----------
Deferred income tax assets:
- - --------------------------
     Regulatory liabilities                                   9,236        10,076         12,415
     Deferred investment tax credits                          4,831         5,538          6,231
                                                         -----------    ----------    -----------
                                                             14,067        15,614         18,646
                                                         -----------    ----------    -----------
       Net deferred income tax liability              $     420,708  $    347,975  $     314,094
                                                         ===========    ==========    ===========
</TABLE>

                                      F-22
<PAGE>


     The  provision  for federal and state  income  taxes,  as well as the taxes
     charged or credited to Shareholders' equity,  includes amounts both payable
     currently and deferred for payment in future periods as indicated below:
<TABLE>
<CAPTION>

                                                                                     1997         1996           1995
                                                                                     ----         ----           ----
                                                                                              ($ in thousands)
Income taxes charged (credited) to the income statement 
- - -------------------------------------------------------
Current:

<S>                                                                          <C>           <C>            <C>         
   Federal                                                                   $     13,658  $     19,775   $     13,297
   State                                                                               38        (3,256)         1,014
                                                                                
                                                                                ----------    -----------    ------------
        Total current                                                              13,696        16,519         14,311
                                                                                ----------    -----------    ------------
Deferred:
   Federal                                                                         (7,900)       64,895         48,168
   Investment tax credits                                                          (1,740)       (1,865)        (2,057)
   State                                                                            3,101         5,388          6,395
                                                                                ----------    -----------    ------------
       Total deferred                                                              (6,539)       68,418         52,506
                                                                                ----------    -----------    ------------
                                                                                    7,157        84,937         66,817
                                                                                ----------    -----------    ------------
Income tax benefit on dividends on convertible preferred securities 
Current:
   Federal                                                                         (3,344)       (3,149)             -
   State                                                                             (508)         (479)             -
                                                                                ----------    -----------    ------------
         Total                                                                     (3,852)       (3,628)             -
                                                                                ----------    -----------    ------------
         Income taxes charged to the income statement (a)                           3,305        81,309         66,817
                                                                                ----------    -----------    ------------

Income taxes charged  (credited) to  shareholders'  equity
- - ----------------------------------------------------------
Deferred income taxes (benefits) on unrealized gains or losses 
 on securities classified as available-for-sale                                     6,718        (6,884)        (3,052)
Current benefit arising from stock options exercised                                 (164)         (345)          (406)
                                                                                ----------    -----------    ------------
         Income taxes charged (credited) to shareholders' equity (b)                6,554        (7,229)        (3,458)
                                                                                ==========    ===========    ============
Total income taxes (a) plus (b)                                              $      9,859  $     74,080   $     63,359
                                                                                ==========    ===========    ============

</TABLE>

     The  Company's  alternative  minimum tax credit as of December  31, 1997 is
     $78,013,000  which can be carried  forward  indefinitely  to reduce  future
     regular tax liability.  Such amount is included as a debit against  accrued
     income taxes.

(13) Earnings Per Share:
     ------------------

     The reconciliation of the earnings per share calculation  required by SFAS
     128 for the years ended December 31, 1997, 1996 and 1995 is as follows:

<TABLE>
<CAPTION>
                                              1997                             1996                             1995
                                 ------------------------------   ------------------------------   -------------------------------
                                                              ($ in thousands, except for per share amounts)
                                                          Per                              Per                             Per
                                     Income     Shares   Share       Income     Shares    Share      Income     Shares    Share

                                     ------     ------   -----       ------     ------    -----      ------     ------    -----
       Net Income:
<S>                                  <C>        <C>      <C>        <C>         <C>       <C>        <C>         <C>      <C> 
         Basic EPS                   $10,100    252,563  $ .04      $178,660    253,592   $.70       $159,536    243,109  $.66
         Effect of dilutive options        -        581    .00             -        779    .00              -      1,172   .01
         Diluted EPS                 $10,100    253,144  $ .04      $178,660    254,371   $.70       $159,536    244,281  $.65
</TABLE>

     All share amounts  represent  weighted average shares  outstanding for each
     respective  period. All per share amounts have been adjusted for subsequent
     stock  dividends.  No  adjustment has been made for the 0.75% first quarter
     1998  stock  dividend  declared  on  February  19,  1998,  as its effect is
     immaterial.  Certain  instruments  were not  included  in the  Diluted  EPS
     calculation as their effect was antidilutive.

                                      F-23
<PAGE>


(14) Segment Information:
     -------------------
<TABLE>
<CAPTION>

                                                                     Year Ended December 31,
                                                                     -----------------------      
                                                             1997             1996             1995
                                                       ------------    --------------   --------------                              
                                                                          ($ in thousands)
Communications:
- - --------------
<S>                                                   <C>              <C>              <C>          
    Revenues                                          $     802,589    $     752,209    $     599,177
    Operating income (loss)                                  (5,921)         230,504          190,595
    Depreciation                                            175,363          148,022          114,218
    Capital expenditures, net                               263,011          184,041          113,657
    Assets                                                2,379,936        2,206,092        1,973,198

 CLEC:
 ----
    Revenue                                           $      57,743    $      34,098    $      17,570
    Operating loss                                          (44,860)         (23,967)         (16,399)
    Depreciation                                             11,167            5,549            6,390
    Capital expenditures, net                               124,549           41,607           27,405
    Assets                                                  359,962          206,290          124,079

 Public Services:
 ---------------

    Natural Gas:
    -----------
      Revenues                                        $     252,098    $     239,619    $     197,902
      Operating income                                       29,200           33,756           25,874
      Depreciation                                           15,587           10,953           12,155
      Capital expenditures, net                              47,880           27,691           28,659
      Assets                                                530,696          381,740          344,036

    Electric:
    --------
      Revenues                                        $     191,470    $     192,297    $     175,351
        Operating income                                     13,723           24,805           30,060
      Depreciation                                           22,195           18,718           17,035
      Capital expenditures, net                              23,544           24,591           32,849
      Assets                                                492,926          482,194          487,893

    Water and Wastewater:
    --------------------
      Revenues                                        $      89,719    $      88,294    $      79,032
      Operating income                                       23,700           30,588           24,043
      Depreciation                                           11,500           10,491            9,137
      Capital expenditures, net                              32,171           21,048           27,958
      Assets                                                556,559          511,628          505,851

 </TABLE>
     In  the  second  quarter  of  1997,  the  Company  recorded   approximately
     $197,300,000  of pre-tax  charges to earnings  (see Note 10). The operating
     income  (loss)  amounts  above,  in the  aggregate,  reflect  approximately
     $191,100,000 of the  $197,300,000  of pre-tax  charges to earnings.  Of the
     $191,100,000,  $142,700,000 is allocated to Communications,  $10,800,000 to
     CLEC, $12,700,000 to Natural Gas, $22,100,000 to Electric and $2,800,000 to
     Water and Wastewater.

                                      F-24
<PAGE>


(15) Quarterly Financial Data (unaudited):
     ------------------------------------
<TABLE>
<CAPTION>


                                                                             Net Income      Net Income (Loss) Per Share
                                                                             -----------     ---------------------------
                                                           Revenues             (Loss)          Basic          Dilutive
                                                           ----------        -----------     ----------------- ---------
                 1997                                              ($ in thousands)
                 ----
<S>                                                        <C>                  <C>               <C>             <C> 
                 First quarter                             $375,091             $30,584           $.12            $.12
                 Second quarter                             308,857            (123,175)          (.49)           (.49)
                 Third quarter                              338,802              23,507            .09             .09
                 Fourth quarter                             370,868              79,184            .32             .31

                                                                                                    Net Income Per Share
                                                                                                    --------------------
                                                           Revenues           Net Income            Basic       Dilutive
                                                           --------           ----------            -------     -------- 
                 1996                                           ($ in thousands)
                 ----
                 First quarter                             $329,138             $38,856           $.15            $.15
                 Second quarter                             318,128              46,251            .18             .18
                 Third quarter                              319,959              46,032            .18             .18
                 Fourth quarter                             339,292              47,521            .19             .19
</TABLE>

     Second  quarter 1997 results  include  approximately  $197,300,000  pre-tax
     ($135,164,000  after tax) charges to earnings  recorded  during that period
     (see Note 10). Fourth quarter 1997 results include a $78,700,000 pretax non
     operating ($51,197,000 after tax) gain on the sale of subsidiary stock (see
     Note 11).

     The  quarterly  net income  (loss)  per share  amounts  are  rounded to the
     nearest cent. Annual earnings per share may vary depending on the effect of
     such rounding.

(16) Supplemental Cash Flow Information:
     ----------------------------------

     The following is a schedule of net cash provided by operating  activities 
     for the years ended December 31, 1997,  1996 and 1995:
<TABLE>
<CAPTION>
                                                                                  1997           1996            1995
                                                                                  ----           ----            ----
                                                                                             ($ in thousands)
<S>                                                                         <C>           <C>            <C>         
Net income                                                                  $    10,100   $   178,660    $    159,536
Adjustments to reconcile net income to net cash provided by
      operating activities:
   Depreciation expense                                                         235,812       193,733         158,935
   Non cash write-off                                                           153,348        17,321               -
   Gain on sale of subsidiary stock                                             (78,734)            -               -
   HTCC non cash investment income                                                    -       (21,692)              -
   Centennial non cash investment income                                              -        (9,043)        (14,353)
   Allowance for equity funds used during construction                           (6,881)       (8,704)        (10,545)
   Deferred income tax and investment tax credit                                 (6,373)       68,418          52,506
   Change in operating accounts receivable                                      (35,560)      (46,342)        (22,684)
   Change in accounts payable and Other                                         (36,881)       35,806          30,696
   Change in accrued taxes and interest                                          (3,498)       (4,997)         (6,923)
   Change in other assets                                                          (901)      (27,979)         (8,557)
                                                                               ----------    -----------    ------------
        Net cash provided by operating activities                           $   230,432   $   375,181    $    338,611
                                                                               ==========    ===========    ============
</TABLE>

     In  conjunction  with  the  acquisitions  described  in Note 3 the  Company
     assumed debt of $8,400,000 and $13,000,000, in 1997 and 1996, respectively,
     at weighted average interest rates of 6.2% and 8.05%, respectively.




                                      F-25
<PAGE>


(17) Retirement Plans:
     -----------------

                                  Pension Plan
                                  ------------
     The Company and its subsidiaries have a noncontributory pension plan
     covering all employees who have met certain  service and age  requirements.
     The benefits are based on years of service and final  average pay or career
     average  pay.  Contributions  are made in  amounts  sufficient  to fund the
     plan's net periodic pension cost while considering tax deductibility.  Plan
     assets are invested in a diversified  portfolio of equity and  fixed-income
     securities.

     Pension  costs  for  1997,  1996 and 1995 are  comprised  of the  following
     components:

<TABLE>
<CAPTION>
                                                     1997            1996          1995
                                                     ----            ----          ----
                                                            ($ in thousands)
<S>                                            <C>            <C>           <C>        
Service cost                                   $     8,815    $     7,896   $     6,549
Interest cost on projected benefit obligation       12,978         11,309        10,735
Return on plan assets                              (13,764)       (11,268)      (11,784)
Net amortization and deferral                          865            488           335
                                                  -----------    ----------    -----------
Net pension cost                               $     8,894    $     8,425   $     5,835
                                                  ===========    ==========    ===========



     The  following  table sets forth the plan's  benefit  obligations  and fair
     values of plan assets as of December 31, 1997, 1996 and 1995.
                                                            1997           1996            1995
                                                            ----           ----            ----
                                                                    ($ in thousands)
Projected benefit obligation                          $   (208,520)  $    (151,507) $    (145,008)
                                                         ===========    ===========    =============

Accumulated benefit obligation:
   Vested                                             $   (131,426)  $     (87,089) $     (86,260)
   Non vested                                               (8,797)         (9,886)       (14,107)
                                                         -----------    -----------    -------------
       Total accumulated benefit obligation           $   (140,223)  $     (96,975) $    (100,367)
                                                         ===========    ===========    =============

Plan assets at fair value                             $     201,834  $     151,100  $     133,700
                                                         ===========    ===========    =============

     Assumptions  used in the  computation  of pension  costs/  year end benefit
obligations were as follows:

                                                        1997             1996              1995
                                                        ----             ----              ----
Discount rate                                        8.0%/7.5%         7.5%/ 8.0%       8.25%/ 7.5%
Expected long-term rate of return on plan assets      8.5%/N/A         8.0%/ N/A        8.75%/ N/A
Rate of increase in compensation levels              4.0%/4.0%         4.0%/ 4.0%       4.5 %/ 4.0%

</TABLE>

                                      F-26
<PAGE>


                   Postretirement Benefits Other Than Pensions
                   -------------------------------------------
     The Company provides certain medical, dental and life insurance benefits
     for retired  employees  and their  beneficiaries  and  covered  dependents.
     During 1997, in conjunction  with the Company's  elimination of its retiree
     medical and dental plans for all non-union  employees who were not eligible
     to retire,  the  Company  accounted  for a negative  plan  amendment  and a
     curtailment  in  accordance  with  SFAS  106,  "Employee's  Accounting  for
     Postretirement   Benefits  Other  than  Pensions".  The  following   table,
     including the curtailment charge for 1997, sets forth the components of the
     net periodic postretirement benefit costs, for the years ended December 31,
     1997, 1996, and 1995:

<TABLE>
<CAPTION>
                                                      1997        1996          1995
                                                   -------     --------      -------
                                                             ($ in thousands)
<S>                                                  <C>     <C>           <C>                                                      
Service cost                                         1,513   $   1,786     $    2,038 
Interest cost on the projected benefit obligation    3,878       3,692          4,023
Amortization of transition obligation                1,038       1,038          1,038
Other                                               (1,063)       (489)           467
Curtailment charge                                   8,814           -             -
                                                   ---------    ---------    --------
Net periodic postretirement benefit cost            14,180   $   6,027     $    7,566                                            
                                                   =========    =========    ========
</TABLE>

     The following  table,  including the effect of the negative plan  amendment
     and  curtailments  for 1997, sets forth the plan's benefit  obligations and
     the  postretirement  benefit liability  recognized on the Company's balance
     sheets at December 31, 1997, 1996 and 1995:

<TABLE>
<CAPTION>
                                                                1997          1996            1995
                                                                ----          ----            ----
                                                                        ($ in thousands)
Accumulated postretirement benefit obligation:
<S>                                                        <C>           <C>             <C>          
   Retirees                                                $  (21,585)   $    (18,990)   $    (19,736)
   Fully eligible active plan participants                     (9,808)         (9,049)         (9,964)
   Other active plan participants                             (17,717)        (21,876)        (30,304)
                                                             -----------    ------------    ------------
       Total accumulated postretirement benefit              
           obligation                                         (49,110)        (49,915)        (60,004)
Plan assets at fair value                                       6,661           3,156             912
Unrecognized transition obligation                              2,494          16,600          17,638
Unrecognized prior service cost                                     -           4,615           3,480
Unrecognized net (gain)                                       (12,913)        (17,570)         (2,961)
                                                             -----------    ------------    ------------
     Net accumulated postretirement benefit obligation     $ (52,868)    $    (43,114)   $    (40,935)
                                                             ===========    ============    ============
</TABLE>

     For purposes of measuring  year end benefit  obligations,  the Company used
     the same  discount  rates as were used for the pension plan and a 7% annual
     rate of  increase  in the  per-capita  cost of  covered  medical  benefits,
     gradually  decreasing  to 5% in the year 2040 and  remaining  at that level
     thereafter.  The effect of a 1% increase in the assumed  medical cost trend
     rates for each future  year on the  aggregate  of the service and  interest
     cost components of the total postretirement  benefit cost would be $480,000
     and the effect on the  accumulated  postretirement  benefit  obligation for
     health benefits would be $4,920,000.

                              401(k) Savings Plans
                              --------------------
     The Company sponsors employee savings plans under section 401(k) of the
     Internal  Revenue  Code.  The  plans  cover   substantially  all  full-time
     employees.  Under the plans, the Company provides matching contributions in
     Company  stock  based  on  qualified   employee   contributions.   Matching
     contributions were $4,883,000, $4,248,000 and $3,688,000 for 1997, 1996 and
     1995, respectively.


(18) Commitments and Contingencies:
     -----------------------------

     The Company has budgeted  capital  expenditures in 1998 of approximately
     $594,000,000  and certain  commitments have been entered into in connection
     therewith.

     The Company  conducts certain of its operations in leased premises and also
     leases certain equipment and other assets pursuant to operating leases.

                                      F-27
<PAGE>


     Future  minimum  rental   commitments  for  all  long-term   noncancellable
     operating leases are as follows:

                                               Year                Amount
                                          ---------------     ------------------
                                                              ($ in thousands)
                                               1998           $     22,478
                                               1999                 20,493
                                               2000                 17,142
                                               2001                 14,656
                                               2002                  9,479
                                           2003 to 2021             28,670
                                                              ---------------
                                              Total           $    112,918
                                                              ===============

     Total rental  expense  included in the Company's  results of operations for
     the  years  ended  December  31,  1997,  1996  and  1995  was  $24,207,000,
     $13,146,000 and $6,778,000, respectively.

     The  Company  is also a party to  contracts  with  several  unrelated  long
     distance  carriers.  The  contracts  provide  fees based on leased  traffic
     subject to minimum  monthly fees  aggregating  $1,873,000,  $1,086,000  and
     $271,000 for 1998, 1999 and 2000, respectively.

     Under  various  contracts  the Company  purchases  capacity and  associated
     energy from various electric energy and natural gas suppliers. 
     Some of these contracts obligate the Company to pay certain capacity costs 
     whether or not energy  purchases are made.  These contracts are intended to
     complement the other components in the Company's power supply to achieve 
     the most economic power-supply mix reasonably  available.  The capacity 
     costs for which the Company is obligated are associated with the energy 
     purchases that approximate  50% of the  Company's  total annual  energy  
     requirement.  At December 31, 1997,  the  estimated  future payments for 
     capacity and energy that the Company is obligated to buy under these 
     contracts are as follows:

                                               Year                Amount
                                          ---------------     ------------------
                                                              ($ in thousands)
                                               1998           $       96,407
                                               1999                   94,031
                                               2000                   80,203
                                               2001                   79,454
                                               2002                   79,648
                                           2003 to 2021              466,774
                                                              ---------------
                                              Total           $     896,517
                                                              ===============

     The Company is involved in various claims and legal actions  arising in the
     ordinary  course of business.  In the opinion of  management,  the ultimate
     disposition of these matters will not have a material adverse effect on the
     Company's  consolidated  financial  position,   results  of  operations  or
     liquidity.

                                      F-28

                                             


                                                       Exhibit 3.200.2
                                     BYLAWS*
                                       OF
                           CITIZENS UTILITIES COMPANY

















As amended March 9, 1937; May 12, 1942; June 15, 1946;  October 1, 1946; May 23,
1947;  January 7, 1948, April 1, 1948;  March 31, 1949;  January 26, 1951; April
11, 1952;  July 28, 1954;  February 24, 1960;  November 18, 1963;  May 10, 1966;
February 3, 1967;  April 10, 1968;  April 17, 1970; June 11, 1970; June 7, 1974;
August 8,  1975November 7, 1980;  January 16, 1981; March 3, 1981;  February 20,
1986;  June 5, 1987;  August 8, 1988; May 5, 1989; May 31, 1989;  June 23, 1989;
September  11, 1989  (clerical  correction);  May 1, 1990;  April 14, 1992;  and
February 17, 1993,  February 8, 1994  (clerical  correction);  October 24, 1995,
August 8, 1996 (clerical correction), December 17,1996; January 20, 1998



<PAGE>


                                     BYLAWS
                                     ------
                                       OF
                                       --
                           CITIZENS UTILITIES COMPANY
                           --------------------------
                                      TITLE
                                      -----

         1.       The title of this corporation is CITIZENS UTILITIES COMPANY.

                               LOCATION OF OFFICES
                               -------------------
         2. The  principal  office of the  corporation  in Delaware  shall be in
Wilmington  and the  resident  agent in charge  thereof  shall be PRENTICE  HALL
CORPORATION SYSTEM, INC., 1013 Centre Road.
           The corporation  may also have an office or  offices at such
           other places  within or without the State of Delaware as
           the Board of Directors may from time to time designate.

                                 CORPORATE SEAL
                                 --------------
3. The corporate seal shall be circular in form and have  inscribed  thereon the
name of the  corporation,  the year of its  incorporation  (1935)  and the words
"Incorporated Delaware".

                            MEETINGS OF STOCKHOLDERS
                            ------------------------
4. All meetings of stockholders  shall be held at the offices of the corporation
or such other  place as shall be  designated  by the Board of  Directors  of the
corporation.
         Annual Meetings of  stockholders  shall be held on a date and at a time
designated by the Board of Directors of the corporation.  At each annual meeting
the  stockkholders  shall  elect a Board of  Directors,  such  election to be by
majority of the stock present or represented  by proxy,  and entitled to vote at
the meeting.
         Each  stockholder  shall,  at every  meeting  of the  stockholders,  be
entitled to one vote in person or by written proxy signed by him, for each share
of stock  held by him,  but no proxy  shall be voted on after  one year from its
date. Such right to vote shall be subject to the right of the Board of Directors
to close the transfer books or to fix a record date for voting  stockholders  as
hereinafter provided.


<PAGE>


        Special  meetings  of the  stockholders  may  be  called  by the  Chief
Executive  Officer and shall be called on the request in writing or by vote of a
majority of the Board of  Directors or on demand in writing of  stockholders  of
record  owning  thirty-three  percent  (33%)  in  amount  of the  capital  stock
outstanding and entitled to vote.
        Notice of each meeting of stockholders, whether annual or special, shall
be mailed by the  secretary to each  stockholder  of record,  at his or her post
office address as shown by the stock books of the Company, at least ten days and
not more than sixty days prior to the date of the meeting. If the transfer books
are closed or a record date is fixed in connection  with an annual  meeting,  as
permitted  by  By-Law  17,  the  notice  of the  meeting  shall  be given to the
stockholders  of record as of the time said books are  closed or record  date is
fixed,  but if the transfer  books are not closed or a record date is not fixed,
said notice shall be given to the  stockholders of record at the time the notice
is mailed.
        The holders of a majority of the stock  outstanding and entitled to vote
shall  constitute a quorum,  but the holders of a smaller amount may adjourn any
meeting from time to time without further notice until a quorum is secured.
        At the  annual  meeting of  stockholders,  only such  business  shall be
conducted  as shall have been  brought  before the meeting  (a)  pursuant to the
corporation's  notice of  meeting,  (b) by or at the  direction  of the Board of
Directors or (c) by any  stockholder of the  corporation who is a stockholder of
record at the time of giving of the  notice  provided  for  below,  who shall be
entitled to vote at such meeting and who complies with the  procedures set forth
below;  provided that any such business  proposed by a stockholder  is otherwise
proper for consideration under applicable law, the corporation's  certificate of
incorporation and these Bylaws.
         For business to be brought  before an annual  meeting by a stockholder,
the  stockholder  must have given notice  thereof in writing to the Secretary of
the corporation,  delivered to or mailed and received at the principal office of
the  corporation  no [earlier than the January 1 and no] later than the February
15 preceding the annual meeting.  A stockholder's  notice to the Secretary shall
set forth as to each matter the stockholder proposes to bring before the meeting
(a) a brief description of the business desired to be brought before the meeting
and the reasons for  conducting  such business at the meeting,  (b) the name and
address, as they appear on the corporation's books, of the stockholder proposing
such  business,  and the name and address of the  beneficial  owner,  if any, on
whose  behalf the  proposal  is made,  (c) the class and number of shares of the
corporation  which are owned  beneficially  and of record by such stockholder of
record and by the  beneficial  owner,  if any, on whose  behalf the  proposal is
made, together with documentary  support for any claim of beneficial  ownership,
(d) any  material  interest  of such  stockholder  of record and the  beneficial
owner, if any, on whose behalf the proposal is made in such business and (e) any
information, in addition to that required above, which may be required from time
to time by Regulation 14A of the Securities Exchange Act of 1934 with respect to
security holder proposals.
         The  Chairman  of  the  meeting,   in  addition  to  making  any  other
determinations  that may be  appropriate  to the conduct of the  meeting,  shall
determine  whether such notice has been duly given and whether such  business is
otherwise  proper for  consideration  (using as a  non-exclusive  guideline  the
provisions  of Rule 14a-8(c)  under the  Securities  Exchange Act of 1934),  and
shall direct that any business not properly brought before the meeting shall not
be transacted.
                                    DIRECTORS
                                    ---------
5. The property and business of the corporation  shall be managed and controlled
by its Board of  Directors,  which shall consist of not less than seven nor more
than thirteen members. The number of Directors shall be fixed from time to time,
within the limits  prescribed,  by resolution  of the Board of Directors.  As of
January 20, 1998, the Board of Directors shall consist of twelve members, unless
a different  number  shall  thereafter  be fixed by  resolution  of the Board of
Directors.  Vacancies in the Board of Directors (except vacancies resulting from
the removal of directors by stockholders),  including  vacancies in the Board of
Directors resulting from any increase in the number of Directors,  may be filled
by a majority of the Directors then in office, though less than a quorum.
        Directors shall  otherwise be elected by the  stockholders at the annual
meeting and shall hold office  until the next  annual  election  and until their
successors  are elected and  qualified.  At all  elections  of Directors of this
corporation  each  stockholder  shall be  entitled  to one vote in  person or by
written  proxy signed by him, for each share of stock owned by him, and election
shall be by  majority  vote of the stock  present  or  represented  by proxy and
entitled to vote at the meeting. The stockholders of this corporation shall have
no  preemptive  right  to  subscribe  to any  issue of  shares  of stock of this
corporation now or hereafter made.
        A Director may be designated a "Director Emeritus" of the Company by the
vote of the Board of Directors.  A Director  Emeritus shall be invited to attend
all meetings of the Board of  Directors  but shall not have the right to vote. A
Director Emeritus shall receive such compensation as the Board shall determine.
        A Director  Emeritus shall be designated by the Board of Directors for a
one-year  term (and may be  reappointed)  at the Annual  Meeting of the Board of
Directors  following the Company's Annual Meeting of Shareholders.  The Board of
Directors  shall have an Executive  Committee.  The  Executive  Committee of the
Board shall consist of four (4) members,  to be appointed by and to serve at the
pleasure of the Board.  The  Chairman of the Board shall be the  Chairman of the
Executive  Committee.  During  intervals  between  meetings  of the  Board,  the
Committee  shall have the power and  authority  of the Board of Directors of the
management of the business affairs and property of the Company.
        A majority of the Directors in office shall be independent  directors as
hereinafter  defined.  At the time that the  nominees for the Board of Directors
are selected for  proposal for election at the Annual  Meeting of  Shareholders,
the Board of  Directors  will  review  the  circumstances  of each  nominee  and
determine  whether  he or  she  is an  independent  director.  If it  should  be
determined  that a majority of the nominees are not independent  directors,  the
Nominating  Committee shall take steps to select and recommend the nomination of
a  sufficient  number of  individuals  who are  independent  directors so that a
majority of members of the Board of Directors shall be independent directors.
        The Board of Directors shall have a Nominating Committee. The Nominating
Committee  shall  consist of not less than two  directors and not more than four
directors,  to be appointed  by and to serve at the pleasure of the Board.  Each
member  of  the  Nominating  Committee  shall  be  an  independent  director  as
hereinafter defined. The Nominating Committee shall consider  recommendations of
individuals who may be expected to make  contributions to the Company or members
of the Board of Directors.  The Nominating  Committee shall establish procedures
for the nominating  process and make  recommendations  to the Board of Directors
annually  for the slate of nominees for the Board of Directors to be proposed at
the  Annual  Meeting  of  Shareholders.  The  Board of  Directors  shall  have a
Compensation  Committee.  The  Compensation  Committee shall consist of not less
than two directors and not more than five  directors,  to be appointed by and to
serve at the pleasure of the Board.  Each member of the  Compensation  Committee
shall  be  an  independent  director  as  hereafter  defined.  The  Compensation
Committee shall consider matters related to compensation of officers,  directors
and employees of the Company and to make recommendations with respect thereto to
the Board of Directors.  The Compensation  Committee shall have the authority to
retain independent legal counsel and compensation advisors.
         For purposes of this Article 5 of the Bylaws, "independent director" 
         shall mean a director who is:
                  (a)      an  individual  who is not and has not been  employed
         as an  executive  officer  by the  Company  (or  any  corporation,  the
         majority of the voting stock of which is  owned, directly or indirectly
         through  one  or  more other subsidiaries, by the Company) within three
         (3) fiscal years immediately prior to his or her  most recent  election
         or appointment as a member of the Board of Directors; or
                  (b) an  individual  who  is  not a  regular  paid  advisor  or
         consultant  to the  Company  and who is not an  affiliate  (within  the
         meaning of  Exchange  Act Rule  12b-2 of the  Securities  and  Exchange
         Commission)  of any entity that is a regular paid advisor or consultant
         to the Company; or
                  (c) an  individual  who is not an  employee  or  owner of five
         percent   (5%)  or  more  of  the  voting  stock  of  any  business  or
         professional  entity  that has made,  during  the  Company' s last full
         fiscal year,  payments to the Company or its subsidiaries for property,
         goods or services in excess of five  percent  (5%) of the lesser of (i)
         the  Company's  consolidated  gross  revenues  for its last full fiscal
         year, or (ii) such other entity's  consolidated  gross revenues for its
         last full fiscal year; or
                  (d) an  individual  who is not an  employee  or  owner of five
         percent   (5%)  or  more  of  the  voting  stock  of  any  business  or
         professional entity to which the Company or its subsidiaries have made,
         during the  Company's  last full fiscal year,  payments  for  property,
         goods or services in excess of five  percent  (5%) of the lesser of (i)
         the  Company's  consolidated  gross  revenues  for its last full fiscal
         year, or (ii) such other entity's  consolidated  gross revenues for its
         last full fiscal year; or
                  (e) an  individual  who is not a party to a  personal  service
         contract with the Company pursuant to which fees or other  compensation
         received by the individual from the Company during his or her last full
         fiscal  year (other  than fees  received  as a member of the  Company's
         Board of Directors or a committee thereof so as to require  description
         of such contract under Item 404(a) of Regulation S-K promulgated by the
         Securities and Exchange Commission, as in effect on January 1, 1994; or
                  (f)  an  individual  who  is  not  employed  by  a  tax-exempt
         organization   that  received,   during  its  last  full  fiscal  year,
         contributions  from the Company in excess of five  percent  (5%) of the
         lesser of (i) the consolidated gross revenues of the Company during its
         last  full  fiscal  year,  or (ii) the  contributions  received  by the
         tax-exempt organization during its last full fiscal year; or
                  (g) an individual who has not carried out a transaction or did
         not have a  relationship,  during the Company's  last full fiscal year,
         such  that the  specifics  of a  transaction  would be  required  to be
         described   under  Item  404  of  Regulation  S-K  promulgated  by  the
         Securities and Exchange Commission, as in effect on January 1, 1994; or
                  (h) an individual  who is not employed by a public  company at
         which an  executive  officer of the  Company  serves as a member of the
         board of directors;
                           or
                  (i) an individual who has not had any  relationship  described
         in  paragraphs  (a) - (h) with any  corporation,  the  majority  of the
         voting stock of which is owned directly or  indirectly,  through one or
         more subsidiaries, by the Company; or
                  (j) an individual who is not a member of the immediate  family
         of any person described in paragraphs (a) - (i). For these purposes, an
         individual's  immediate family shall include such individual's  spouse,
         parents,  children,  siblings,  mothers- and fathers-in-law,  sons- and
         daughters-in-laws,    and   brothers and   sisters-in-law.

The term "independent   director"  shall  have  no  legal   significance   under
applicable corporate or  securities law or  in any respect other  than  for  the
purposes of this Bylaw.  No  inference shall  be drawn  that a  director is "not
independent,"  "interested," or "a party to a contract or  transaction"  or  has
a  "financial  interest"  in any contract  or  transaction  within the   meaning
of  any  applicable  corporate  or securities  law,  and  no director  shall  be
disqualified  from taking  action or refraining from acting on any matter coming
before the Board of  Directors by reason of his or her status  as an independent
director under this Bylaw.

Nominations  of persons for election to the Board of Directors of the 
corporation  may be made by  any stockholder of the corporation who is a 
stockholder  of record at the time of giving of the notice provided for
below,  who  shall  be  entitled to  vote for the  election of Directors  at the
meeting  and  who  complies  with  the  notice  procedures   set  forth   below.
Nominations  by stockholders  shall be made  pursuant  to notice in  writing  to
the  Nominating Committee  of the  corporation,  delivered  to  or  mailed   and
received  at  the  principal  office of  the corporation  no [earlier  than  the
January 1 and no]  later  than  the  February 15  preceding the annual  meeting.
Such  stockholder's  notice shall set  forth (a) as  to  each  person  whom  the
stockholder  proposes to nominate for  election  as a Director  all  information
relating  to such person that is required to  be disclosed  in  solicitations of
proxies for election of Directors,  or  is  otherwise  required,  in  each  case
pursuant to  Regulation 14A under the Securities Exchange Act of 1934 (including
such person's written consent to being named in the proxy statement as a nominee
and to serving as a Director if elected);  (b) as to, the stockholder giving the
notice (i) the name and address, as  they  appear on  the  corporation's  books,
of such  stockholder  and (ii) the class and number of shares of the corporation
which are  beneficially  owned by such  stockholder  and also which are owned of
record  by such  stockholder  and (iii) documentary support  for  such  claim of
beneficial ownership;  (c) as to the beneficial  owner,  if any, on whose behalf
the  nomination  is  made, (i) the name and  address  of such  person,  (ii) the
class   and  number  of  shares  of  the  corporation  which  are   beneficially
owned by such person and (iii)  documentary support for such claim of beneficial
ownership  and (d), a  description of all arrangements or understandings between
the  stockholder  giving  notice,  the beneficial owner and each nominee and any
other person or persons (naming such person or persons) relating to  the nomina-
tion  to  be  made  or  resulting directorship.  

         The  Nominating   Committee  shall  determine   whether  a  stockholder
nomination  was made in accordance  with the  procedures  prescribed  herein and
whether the stockholder's nominee should be recommended as a member of the slate
of nominees to be proposed at the annual meeting,  and the Nominating  Committee
may  disregard any  nomination  not made in  accordance  with these Bylaws.  The
Chairman  of the  meeting  shall  not  nominate  for  election  to the  Board of
Directors any  stockholder  nominee who has been  disregarded  by the Nominating
Committee.

                               POWERS OF DIRECTORS
                               -------------------
         6. The  Board  of  Directors  shall  have  all  such  powers  as may be
exercised by the  Corporation,  subject to the  provisions of the statutes,  the
Certificate of Incorporation, and the Bylaws.

                              MEETINGS OF DIRECTORS
                              ---------------------
7.  Meetings  of the Board of  Directors  shall be held at such place  within or
without the State of Delaware as may from time to time be fixed by resolution of
the Board of Directors, or as may be specified by the Chief Executive Officer in
the call of any meeting.  Regular  meetings of the Board of  Directors  shall be
held at such times as may from time to time be fixed by  resolution of the Board
of Directors  and special  meetings may be held at any time upon the call of two
(2) Directors or of the Chief Executive Officer, by oral, telegraphic or written
notice  duly  served or sent or mailed to each  Director  not less than five (5)
days  before such  meeting.  A meeting of the Board may be held  without  notice
immediately  after the annual meeting of stockholders at the same place at which
such meeting is held.  Notice need not be given of regular meetings of the Board
held at times fixed by resolution of the Board. Meetings may be held at any time
without  notice if all the  Directors  are present or if those not present waive
notice of the meeting in writing. 

(Telephone Participation in Meetings)
        Members  of the  Board of  Directors  (or any  committees  thereof)  may
participate  in a meeting of the Board of Directors (or of such  committees)  by
means of conference  telephone or other  communications  equipment via which all
persons participating can hear each other. Such participation in the substantive
discussion and  determinations of a meeting shall constitute  presence in person
at such meeting.
        A majority of the  Directors  shall  constitute a quorum,  but a smaller
number may adjourn any meeting from time to time without  further notice until a
quorum is secured.

                             OFFICERS OF THE COMPANY
                             -----------------------
        8. The  officers  of the  Company  shall be a  Chairman  of the Board of
Directors, a President, one or more vice presidents (with such duties and titles
as may be assigned to them),  a secretary,  a treasurer,  one or more  assistant
vice  presidents  (with such duties and titles as may be assigned to them),  and
such  other  officers  as may  from  time to  time be  chosen  by the  Board  of
Directors.
        The officers of the Company shall hold office until their successors are
elected and qualified.  If the office of any officer or officers  becomes vacant
for any  reason,  the  vacancy  shall be  filled  by the  affirmative  vote of a
majority of the whole Board of Directors.

                             DUTIES OF THE CHAIRMAN
                             ----------------------
9. The Chairman  presides at all  meetings of the Board of Directors  and at all
meetings  of the  shareholders.  It  shall  be his  prerogative  to see that all
orders,  resolutions,  and policy  determinations  of the Board of Directors are
carried into effect.  He acts in a general  oversight and advisory capacity with
respect to the affairs of the Company.  He provides  leadership  to the Board in
reviewing  and deciding  upon matters  which  constitute  major  policies of the
Company,  what the Company does and the manner in which the Company  business is
conducted.

                      DUTIES OF THE CHIEF EXECUTIVE OFFICER
                      -------------------------------------
         9A. It shall be the duty of the Chief  Executive  Officer to carry into
effect  all  orders,  resolutions,  and  policy  determinations  of the Board of
Directors;  to execute all  contracts  and  agreements;  to keep the seal of the
Company;  and to sign and to affix  the seal of the  Company  to any  instrument
requiring  the same,  which  seal  shall be  aftested  by the  signature  of the
Secretary or Treasurer or Assistant Secretary or Assistant  Treasurer.  He shall
have the general supervision and direction of the other officers of the Company.
        He shall submit a report of the  operations  of the Company for the year
to the  Directors at their  meeting  next  preceding  the annual  meeting of the
stockholders and to the stockholders at their annual meeting.

        He  shall  have  the  general  duties  and  powers  of  supervision  and
management usually vested in the chief executive officer of a corporation.

         The Chief  Executive  may also hold  another  office with the  Company.
Accordingly,  the duties and responsibilities of the position may be assigned by
the Board of Directors to any Company officer.

                             DUTIES OF THE PRESIDENT
                             -----------------------
9B. Unless otherwise  decided by the Board of Directors,  the President shall be
the chief executive and administrative  officer of the Company.  It shall be his
duty to see that all orders and policy  determination  conveyed by the  Chairman
are carried into effect. He shall have the general  supervision and direction of
the  operations  and  administration  of the  affairs of the Company and general
supervision and direction of the other officers and employees of the Company and
shall see that their duties are properly performed.

                                 VICE PRESIDENT
                                 --------------
         10.  The  vice  president  or vice  presidents,  in the  order of their
seniority,  shall be vested with all the powers and  required to perform all the
duties of the  President  in his absence or  disability  and shall  perform such
other duties as may be prescribed by the Board of Directors.

                             CHIEF EXECUTIVE PRO TEM
                             -----------------------
         11. In the absence or  disability  of both the Chairman and  President,
the Board may appoint a chief executive pro tem.

                                    SECRETARY
                                    ---------
         12. The secretary  shall attend all meetings of the corporation and the
Board of  Directors.  He shall act as clerk  thereof and shall record all of the
proceedings  of such  meetings  in a book kept for that  purpose.  He shall give
proper notice of meetings of  stockholders  and Directors and shall perform such
other duties as shall be assigned to him by the Chairman, President or the Board
of Directors.
                                    TREASURER
                                    ---------
         13. The treasurer shall have custody of the funds and securities of the
corporation  and  shall  keep  full  and  accurate   accounts  of  receipts  and
disbursements in books belonging to the corporation and shall deposit all moneys
and other valuable  effects in the name and to the credit of the  corporation in
such  depositories  as may be  designated  by the Board of  Directors.  He shall
disburse  the  funds of the  corporation  as may be  ordered  by the  Board,  or
Chairman or President,  taking proper vouchers for such  disbursements and shall
render to the Chairman,  President and Directors,  whenever they may require it,
an account of all his  transactions as treasurer and of the financial  condition
of the corporation.

         He shall  keep an  account of stock and  income  notes  registered  and
transferred  in such  manner  and  subject to such  regulations  as the Board of
Directors may prescribe.

         He shall  give the  corporation  a bond,  if  required  by the Board of
Directors,  in such sum and in form and with security  satisfactory to the Board
of Directors  for the faithful  performance  of the duties of his office and the
restoration to the corporation,  in case of his death,  resignation,  or removal
from  office,  of all  books,  papers,  vouchers,  money and other  property  of
whatever kind in his possession,  belonging to the corporation. He shall perform
such other duties as the Board of Directors  may from time to time  prescribe or
require.

                           DUTIES OF OFFICERS MAY BE DELEGATED
                           -----------------------------------
         14.  In  case  of the  absence  or  disability  of any  officer  of the
corporation  or for any other  reason  deemed  sufficient  by a majority  of the
Board,  the Board of  Directors  may  delegate his powers or duties to any other
officer  or to any  Director  for the time  being.  The duties  relating  to the
execution  of  contracts  and  agreements  and the  signing of  instruments  and
affixing  the seal of the Company  and other  matters  may be  delegated  to any
officer, from time to time, as the Board shall see fit.
<PAGE>

                              CERTIFICATES OF STOCK
                              ---------------------
         15. Certificates of stock shall be signed by the Chairman, President or
a vice president and either the  treasurer,  assistant  treasurer,  secretary or
assistant secretary. If a certificate of stock be lost or destroyed, another may
be issued in its stead upon proof of such loss or destruction  and the giving of
a  satisfactory  bond of  indemnity,  in an amount  sufficient  to indemnify the
corporation against any claim.

                                TRANSFER OF STOCK
                                -----------------
         16. All  transfer  of stock of the  corporation  shall be made upon its
books upon  presentation of the certificate or certificates  therefor,  properly
endorsed  by the holder of the shares in person or by his  lawfully  constituted
representative,  and upon surrender of such certificate or certificates of stock
for cancellation.

                            CLOSING OF TRANSFER BOOKS
                            -------------------------
         17.  The  Board of  Directors  shall  have the power to close the stock
transfer  books  of the  corporation  for a period  not  exceeding  sixty,  days
preceding  the  date for any  meeting  of  stockholders  or for  payment  of any
dividend  or for the  allotment  of rights or when any change or  conversion  or
exchange of capital stock shall go into effect, or for a period of not exceeding
sixty days in  connection  with  obtaining the consent of  stockholders  for any
purpose.  In lieu of so closing  the books,  the Board of  Directors  may fix in
advance a date,  not exceeding  sixty days  preceding  the said above  mentioned
dates, as a record date for the  determination of the  stockholders  entitled to
notice  of or to vote at any  such  meeting,  and any  adjournment  thereof,  or
entitled to dividends or other rights  hereinbefore  mentioned,  or to give such
consent.

                             STOCKHOLDERS OF RECORD
                             ----------------------
         18. The corporation  shall be entitled to treat the holder of record of
any share or shares of stock as the holder in fact thereof and accordingly shall
not be bound to  recognize  any  equitable or other claim to or interest in such
share on the part of any other  person  whether or not it shall have  express or
other notice thereof, save as expressly provided by the laws of Delaware.

                                   FISCAL YEAR
                                   -----------
         19. The fiscal year of the corporation  shall begin on the first day in
January in each year.

                                    DIVIDENDS
                                    ---------
         20.  Dividends,  to the  extent not  restricted  by  provisions  of the
corporation's  Certificate of Incorporation  or by subsisting  agreements of the
corporation,  may be declared  by the Board of  Directors  and paid in cash,  in
property,  or in shares of the capital  stock of the  corporation  to the extent
permitted  by law,  out of net assets in excess of its capital or out of its net
profits, provided there shall be no impairment of the capital of the corporation
represented  by its  issued  and  outstanding  stock  of all  classes  having  a
preference upon the distribution of assets.
        
                                BOOKS AND RECORDS
                                -----------------
         21. The books,  accounts,  and records of the  corporation  may be kept
within or  without  the State of  Delaware,  at such place or places as may from
time to time be designated by the Bylaws or by resolution of the Directors.

                                     NOTICES
                                     -------
         22. Notice required to be given under the provisions of these Bylaws to
any  Director,  officer or  stockholder  shall not be construed to mean personal
notice,  but may be given in writing by depositing  the same in a post office or
letter  box,  in a  postpaid  sealed  or  unsealed  wrapper,  addressed  to such
stockholder,  officer or Director at such address as appears on the books of the
corporation,  and such  notice  shall be deemed to be given at the time when the
same shall be thus mailed.  In computing the number of days notice  required for
any meeting,  the day on which the notice shall be deposited in the mail or sent
by telegraph shall be excluded.

                                WAIVER OF NOTICE
                                ----------------
         23. Any stockholder,  officer,  or Director may waive in writing, or by
telegraph, any notice required to be given under these Bylaws, whether before or
after the time stated therein.

                               INDEMNIFICATION OF
                             DIRECTORS AND OFFICERS
                             ----------------------
         24.  Paragraph (a). Right of Indemnification.  The  Corporation  shall,
to the fullest  extent  permitted by applicable law as then in effect, indemnify
any person (the "indemnitee") who was or is involved  in any manner  (including,
without limitation,  as a party or a witness) or was or is threatened to be made
so  involved  in any  threatened,  pending or  completed  investigation,  claim,
action,  suit  or  proceeding,   whether  civil,   criminal   administrative  or
investigative (including,  without limitation, any action or proceeding by or in
the  right  of  the  Corporation  to  procure  a  judgement  in  its  favor)  (a
"Proceeding")  by reason of the fact that he is or was a director  or officer of
the  Corporation,  or is or was serving at the request of the  Corporation  as a
director or officer of another corporation, or of a partnership,  joint venture,
trust or other enterprise (including,  without limitation,  service with respect
to any  employee  benefit  plan),  whether the basis of any such  Proceeding  is
alleged  action in an  official  capacity as director or officer or in any other
capacity while serving as a director or officer, against all expenses, liability
and loss (including,  without  limitation,  attorneys' fees,  judgments,  fines,
ERISA excise taxes or penalties,  and amounts paid or to be paid in  settlement)
actually and reasonably incurred by him in connection with such Proceeding. Such
indemnification shall continue as to a person who has ceased to be a director or
officer and shall inure to the benefit of his heirs,  executors,  administrators
and legal representatives. The right to indemnification conferred in this By-law
shall  include  the right to receive  payment of any  expenses  incurred  by the
indemnitee  in  connection   with  such  Proceeding  in  advance  of  the  final
disposition of the Proceeding, consistent with applicable law as then in effect.
All rights to indemnification  conferred in this By-law, including rights to the
advancement of expenses and the evidentiary,  procedural and other provisions of
this By-law,  shall be contract  rights.  The Corporation  may, by action of its
Board of Directors, provide indemnification for employees, agents, attorneys and
representatives  of the Corporation  with the same, or with more or less,  scope
and extent as herein  provided for officers and  directors.  No amendment to the
Restated  Certificate  of  Incorporation  or  amendment or repeal of the By-laws
purporting to have the effect of modifying or repealing any of the provisions of
this By-law in a manner  adverse to the  indemnitee  shall  abridge or adversely
affect any right to  indemnification  or other similar  rights and benefits with
respect to any acts or omissions  occurring  prior to such  amendment or repeal.
This By-law shall be applicable to all Proceedings, whether arising from acts or
omissions  occurring  before or after the  adoption of this  Bylaw.  The phrases
"this  By-law"  and  "By-law"  shall  refer to "By-laws 24 and 24A," and for all
purposes,  except the corporate  procedure required for amendment of the By-law,
this By-law shall be considered as one By-law.

        Paragraph  (b).  By-Law  Not  Exclusive.  The right of  indemnification,
including the right to receive payment in advance of expenses, conferred in this
By-law shall not be  exclusive  of any other rights to which any person  seeking
indemnification  may  otherwise be entitled  under any provision of the Restated
Certificate of Incorporation,  By-law,  agreement,  applicable corporate law and
statute,  vote of  disinterested  directors or  stockholders  or otherwise.  The
indemnitee is free to proceed under any of the rights or procedures available to
him.
        Paragraph  (c).  Burden  of  Proof.  In  any  determination, review of a
determination, action, arbitration, or other proceeding relating to the right to
indemnification  conferred in this By-law, the Corporation shall have the burden
of proof that the indemnitee has not met any standard of conduct or belief which
may  be  required  by  applicable  law  to  be  applied  in  connection  with  a
determination  that the  indemnitee  is not entitled to  indemnity  and also the
burden of proof on any of the issues  which may be material  to a  determination
that the  indemnitee  is not entitled to  indemnification.  Neither a failure to
make  such a  determination  of  entitlement  nor an  adverse  determination  of
entitlement to indemnity  shall be a defense of the  Corporation in an action or
proceeding  brought  by the  indemnitee  or by or on behalf  of the  Corporation
relating to  indemnification  or create any presumption  that the indemnitee has
not met any such  standard of conduct or belief or is otherwise  not entitled to
indemnity.  If successful  in whole or in part in such an action or  proceeding,
the indemnitee  shall be entitled to be further  indemnified by the  Corporation
for the expenses actually and reasonably incurred by him in connection with such
action or proceeding.

         Paragraph  (d).  Advancement  of  Expenses.   All  reasonable  expenses
incurred by or on behalf of indemnitee in connection  with any Proceeding  shall
be advanced  from time to time to the  indemnitee  by the  Corporation  promptly
after  the  receipt  by the  Corporation  of a  statement  from  the  indemnitee
requesting  such advance,  whether prior to or after final  disposition  of such
Proceeding.

         Paragraph (e).  Insurance,  Contracts and Funding.  The Corporation may
purchase and maintain  insurance to protect itself and any person who is, or may
become  an   officer,   director,   employee,   agent,   attorney,   trustee  or
representative   (any  of  the   foregoing   being  herein   referred  to  as  a
"Representative")  of the Corporation or, at the request of the  Corporation,  a
Representative of another corporation or entity, against any expenses, liability
or  loss  asserted  against  him  or  incurred  by him in  connection  with  any
Proceeding in any such capacity,  or arising out of his status as such,  whether
or not the  Corporation  would  have the power to  indemnify  him  against  such
expense, liability or loss under the provisions of this By-law or otherwise. The
Corporation may enter into contracts with any Representative of the Corporation,
or any person  serving as such at the  request of the  Corporation  for  another
corporation or entity,  in  furtherance  of the provisions of this By-law.  Such
contracts  shall  be  deemed   specifically   approved  and  authorized  by  the
stockholders  of the  Corporation and not subject to invalidity by reason of any
interested directors.  The Corporation may create a trust fund, grant a security
interest or use other means (including,  without limitation, a letter of credit)
to  ensure  the  payment  of  such   amounts  as  may  be  necessary  to  effect
indemnification of any person entitled thereto.

         Paragraph (f) Severability;  Statutory Alternative. If any provision or
provisions of this By-law shall be held to be invalid,  illegal or unenforceable
for any reason whatsoever (i) the validity,  legality and  enforceability of all
of the  remaining  provisions of this By-law shall not in any way be affected or
impaired  thereby;  and  (ii) to the  fullest  extent  possible,  the  remaining
provisions  of this By-law shall be construed so as to give effect to the intent
manifested by the provision held invalid, illegal or unenforceable. In the event
that the indemnitee  elects,  as an  alternative to the procedures  specified in
this By-law, to follow one of the procedures  authorized by applicable corporate
law or  statute  to  enforce  his  right to  indemnification  and  notifies  the
Corporation of his election,  the Corporation  agrees to follow the procedure so
elected by the  indemnitee.  If in accordance with the preceding  sentence,  the
procedure  therefor   contemplated  herein  or  the  procedure  elected  by  the
indemnitee in any specific  circumstances  (or such election by the  indemnitee)
shall  be  invalid  or  ineffective  in  bringing  about  a  valid  and  binding
determination of the entitlement of the indemnitee to indemnification,  the most
nearly comparable  procedure  authorized by applicable  corporate law or statute
shall be followed by the Corporation and the indemnitee.

         24A.  Procedures;  Presumptions  and  Effect  of  Certain  Proceedings;
Remedies. In furtherance,  but not in limitation, of the foregoing provisions of
this By-law,  the following  procedures,  presumptions  and remedies shall apply
with respect to advancement of expenses and the right to  indemnification  under
this  By-law:

        Section  1.   Advancement  of  Expenses.   The   advancement  or
reimbursement  of expenses to an  indemnitee  shall be made within 20 days after
the receipt by the Corporation of a request  therefor from the indemnitee.  Such
request shall reasonably  evidence the expenses incurred or about to be incurred
by the  indemnitee  and, if required by law at the time of such  advance,  shall
include or be accompanied by an undertaking by or on behalf of the indemnitee to
repay the  amounts  advanced  if it should  ultimately  be  determined  that the
indemnitee is not entitled to be indemnified against such expenses.

         Section 2.   Procedure   for   Determination    of    Entitlement    to
 Indemnification.

         Section  2.l.  To obtain  indemnification  (except with  respect to the
advancement  of  expenses),  an indemnitee  shall submit to the Chief  Executive
Officer or  Secretary  of the  Corporation  a written  request,  including  such
documentation  and information as is reasonably  available to the indemnitee and
reasonably  necessary to determine  whether and to what extent the indemnitee is
entitled to indemnification (the "Supporting  Documentation").  The Secretary of
the Corporation shall promptly advise the Board of Directors in writing that the
indemnitee has requested indemnification.  The determination of the indemnitee's
entitlement  to  indemnification  shall be made  not  later  than 60 days  after
receipt by the Corporation of the written request and Supporting  Documentation.

        Section 2.2. The indemnitee's  entitlement to  indemnification  shall be
determined  in  one  of the  following  ways:  (a)  by a  majority  vote  of the
Disinterested  Directors  (as  hereinafter  defined)  (which term shall mean the
Disinterested  Director,  if there is only one); (b) by a written opinion of the
Independent  Counsel  (as  hereinafter   defined)  if  (i)  a  majority  of  the
Disinterested  Directors so directs; (ii) there is no Disinterested Director, or
(iii) a Change of Control (as  hereinafter  defined) shall have occurred and the
indemnitee so requests in which case the Disinterested Directors shall be deemed
to have so directed;  (c) by the  stockholders of the Corporation (but only if a
majority of the Disinterested Directors determines that the issue of entitlement
to   indemnification   should  be  submitted  to  the   stockholders  for  their
determination);  or (d) as provided in Section 3 of this By-law.

        Section 2.3.  In  the   event  the   determination   of  entitlement  to
indemnification  is to be made by Independent Counsel pursuant to Section 2.2 of
this By-law,  a  majority  of  the  Disinterested  Directors  shall  select  the
Independent  Counsel, but only an Independent Counsel to  which  the  indemnitee
does  not  reasonably  object; provided,  however,  that if a  Change of Control
shall  have  occurred,  the indemnitee  shall  select  such Independent Counsel,
but only an Independent Counsel to which the Board of Directors does not reason-
ably  object.

        Section 3. Presumptions and  Effect of Certain  Proceedings.  Except  as
otherwise  expressly provided  in this  By-law, the indemnitee shall be presumed
to be entitled to indemnification  upon submission of a request for indemnifica-
tion  together  with   the  Supporting  Documentation,  and  thereafter  in  any
determination or review of any determination, and in any arbitration, proceeding
or  adjudication  the Corporation  shall  have  the burden of proof to  overcome
that  presumption in reaching a contrary  determination.  In any  event,  if the
person or persons empowered  under  Section  2.2  of  this  By-law to  determine
entitlement  to indemnification  shall  not  have  been  appointed or shall  not
have  made a determination  within  60 days after  receipt  by  the  Corporation
of  the  request  therefor  together  with  the  Supporting  Documentation,  the
indemnitee  shall be deemed to be entitled to  indemnification.  In either case,
the  indemnitee  shall be  entitled  to  such  indemnification,  unless (a)  the
indemnitee  misrepresented or  failed to disclose a material fact  in making the
request for  indemnification  or  in  the Supporting  Documentation  or (b) such
indemnification  is prohibited by law, in  either  case  as  finally  determined
by  adjudication  or,  at the indemnitee's sole option, arbitration (as provided
in Section 4 of  this  By-law).  The termination  of any  Proceeding, or of  any
claim, issue or  matter therein, by judgment,  order, settlement  or conviction,
or upon a plea  of nolo contenders or its  equivalent,  shall  not,  of  itself,
adversely  affect  the  right of the indemnitee  to  indemnification  or  create
any  presumption  with respect to any standard of conduct or belief or any other
matter which might form a basis for a determination  that the  indemnitee is not
entitled to  indemnification.  With regard to the right to  indemnification  for
expenses,  (a) if and to the extent that  the  indemnitee  has  been  successful
on  the  merits or  otherwise  in  any  Proceeding,  or (b) if a  Proceeding was
terminated  without a  determination  of liability on the part of the indemnitee
with  respect to any claim,  issue or matter therein or without any  payments in
settlement  or compromise being made by the indemnitee with respect to  a claim,
issue or matter therein, or (c) if and to the extent that the indemnitee was not
a party  to the  Proceeding,  the  indemnitee shall be deemed to be entitled  to
indemnification,  which entitlement shall not be  defeated  or diminished by any
determination  which may be made pursuant to clauses  (a), (b) or (c) of Section
2.2.  The  indemnitee  shall be presumptively entitled to indemnification in all
respects for any act, omission or conduct  taken or occurring  which (whether by
condition  or  otherwise)  is required,  authorized  or  approved  by any  order
issued or other  action by any commission or governmental  body pursuant  to any
federal  statute or  state  statute  regulating the  Corporation or any  of  its
subsidiaries by reason of its status as  a  public  utility  or  public  utility
holding company or by reason of its activities as such.  To the extent permitted
by law, the presumption shall be conclusive on all parties with respect to acts,
omissions or conduct of the indemnitee if he acted in good faith and in a manner
he  reasonably  believed to  be in or not  opposed to the best interests of  the
Corporation or its subsidiary.  No presumption adverse to an indemnitee shall be
drawn with respect to any act, omission or conduct of the indemnitee if he acted
in good faith and in a manner he  reasonably  believed  to be in or  not opposed
to the best interests  of the Corporation or its  subsidiary  taken or occurring
in  the  absence  of,  or inconsistent  with,  any order issued or action by any
commission or governmental body.

                       Section 4. Remedies of Indemnitee.

Section 4.1. In the event that a determination  is made pursuant to Section 2 of
this By-law that the  indemnitee is not entitled to  indemnification  under this
By-law,  (a) the  indemnitee  shall be entitled to seek an  adjudication  of his
entitlement to such indemnification  either, at the indemnitee's sole option, in
(i) an  appropriate  court  of the  State  of  Delaware  or any  other  court of
competent jurisdiction or (ii) to the extent consistent with law, arbitration to
be  conducted  by three  arbitrators  (or,  if the  dispute  involves  less than
$100,000,  by a  single  arbitrator)  pursuant  to the  rules  of  the  American
Arbitration  Association;  (b) any such judicial Proceeding or arbitration shall
be de novo and the indemnitee  shall not be prejudiced by reason of such adverse
determination;  and (c) in any  such  judicial  Proceeding  or  arbitration  the
Corporation  shall have the burden of proof that the  indemnitee is not entitled
to indemnification under this By-law. Section 4.2. If a determination shall have
been made or  deemed to have been  made,  pursuant  to  Sections  2 or 3 of this
By-law,  that the  indemnitee is entitled to  indemnification,  the  Corporation
shall be obligated to pay the amounts constituting such  indemnification  within
five days after such determination has been made or deemed to have been made and
shall be  conclusively  bound by such  determination,  unless (a) the indemnitee
misrepresented  or failed to disclose a material  fact in making the request for
indemnification or in the Supporting  Documentation or (b) such  indemnification
is prohibited by law, in either case as finally  determined by adjudication  or,
at the indemnitee's sole option, arbitration (as provided in Section 4.1 of this
By-law). In the event that (i) advancement of expenses is not timely made by the
Corporation  pursuant to this By-law or (ii) payment of  indemnification  is not
made within five days after a  determination  of entitlement to  indemnification
has been made or deemed to have  been made  pursuant  to  Section 2 or 3 of this
By-law,  the  indemnitee  shall be entitled to seek judicial  enforcement of the
Corporation's  obligations to pay to the indemnitee such  advancement of expense
of indemnification.  Notwithstanding the foregoing, the Corporation may bring an
action,  in an appropriate  court in the State of Delaware or any other court of
competent  jurisdiction,  contesting  the  right of the  indemnitee  to  receive
indemnification  hereunder due to the occurrence of a circumstance  described in
subclause  (a) of this  Section 4.2 or a  prohibition  of law (both of which are
herein referred to as a "Disqualifying  Circumstance").  In either instance,  if
the  indemnitee  shall  elect,  at his sole option,  that such dispute  shall be
determined  by  arbitration  (as  provided in Section 4.1 of this  By-law),  the
indemnitee and the Corporation  shall submit the controversy to arbitration.  In
any  such  enforcement  action  or  other  proceeding  whether  brought  by  the
indemnitee or the Corporation,  indemnitee shall be entitled to  indemnification
unless the Corporation can satisfy the burden or proof that  indemnification  is
prohibited by reason of a Disqualifying Circumstance.

         Section 4.3. The  Corporation  shall be precluded from asserting in any
judicial Proceeding or arbitration commenced pursuant to this Section 4 that the
procedures  and  presumptions  of  this  By-law  are  not  valid,   binding  and
enforceable  and shall stipulate in any such court or before any such arbitrator
or  arbitrators  that the  Corporation  is bound by all the  provisions  of this
By-law.

         Section 4.4. In the event that the indemnitee, pursuant to this By-law,
seeks a judicial  adjudication  of or an award in  arbitration  to  enforce  his
rights under, or to recover damages for breach of, this By-law,  or is otherwise
involved  in any  adjudication  or  arbitration  with  respect  to his  right to
indemnification,   the  indemnitee   shall  be  entitled  to  recover  from  the
Corporation,  and shall be indemnified by the Corporation  against, any expenses
actually  and  reasonably  incurred  by him if the  indemnitee  prevails in such
judicial adjudication or arbitration. If it shall be determined in such judicial
adjudication or arbitration  that the indemnitee is entitled to receive part but
not all of the  indemnification  or advancement of expenses sought, the expenses
incurred by the  indemnitee in connection  with such  judicial  adjudication  or
arbitration shall be prorated accordingly.

         Section 5.  Definitions.  For  purposes of  indemnification  under this
By-law or otherwise.  Section 5.1. "Change in Control" means a change in control
of the Corporation of a nature that would be required to be reported in response
to Schedule 14A of Regulation 14A promulgated under the Securities  Exchange Act
of 1934 (the  "Act"),  whether or not the  Corporation  is then  subject to such
reporting  requirement;  provided  that,  without  limitation,  such a change in
control  shall be deemed to have  occurred if (a) any  "person" (as such term is
used in  Sections  13(d) and  14(d) of the Act) is or  becomes  the  "beneficial
owner" (as defined in Rule 13d-3  under the Act),  directly  or  indirectly,  of
securities of the  Corporation  representing  20 percent or more of the combined
voting power of the Corporation's then outstanding  securities without the prior
approval  of at least  two-thirds  of the members of the Board of  Directors  in
office immediately prior to such acquisition;  (b) the Corporation is a party to
a merger,  consolidation,  sale of assets  or other  reorganization,  or a proxy
contest, as a consequence of which,  members of the Board of Directors in office
immediately  prior to such  transaction or event constitute less than a majority
of  the  Board  of  Directors  thereafter;  or  (c)  during  any  period  of two
consecutive  years,  individuals who at the beginning of such period constituted
the Board of  Directors  (including  for this  purpose  any new  Director  whose
election or  nomination  for  election  by the  Corporation's  stockholders  was
approved by a vote of at least  two-thirds of the Directors then still in office
who were  Directors at the  beginning  of such  period)  cease for any reason to
constitute at least a majority of the Board of Directors.

        Section  5.2.   "Disinterested   Director"   means  a  Director  of  the
Corporation  who is not or was not a material party to the Proceeding in respect
of which indemnification is sought by the indemnitee.  

        Section 5.3. "Independent Counsel"  means a law firm or a member of a 
law firm that neither  presently is, nor in the past five years has been,  
retained to represent (a) the  Corporation or the indemnitee in any manner or 
(b) any other party to the Proceeding  giving rise to a claim for  
indemnification  under  this  By-law.  Notwithstanding  the foregoing, the term
"Independent  Counsel"  shall not  include any person who, under the applicable
standards of professional conduct then prevailing under the law of the State of
Delaware,  would have a conflict of interest in representing either  the  
Corporation  or  the  indemnitee  in an  action  to  determine the indemnitee's
rights under this By-law.

        Section  6. Acts of  Disinterested  Directors.  Disinterested  Directors
considering or acting on any  indemnification  matter under this By-law or under
governing corporate law or otherwise may consider or take action as the Board of
Directors  or may  consider  or take action as a committee  or  individually  or
otherwise.  In the event that Disinterested Directors consider or take action as
the Board of  Directors,  one-third  of the total  number of Directors in office
shall constitute a quorum.

                              AMENDMENTS OF BYLAWS
                              --------------------
         25.  These  By-laws may be amended or altered by the vote of a majority
of the whole  Board of  Directors  at any meeting  provided  that notice of such
proposed amendment shall have been given in the notice given to the Directors of
such meeting.  Such  authority in the Board of Directors is subject to the power
of the  stockholders  to change or repeal any By-laws by a majority  vote of the
stockholders  present and  represented  at any annual  meeting or at any special
meeting called for such purpose,  and the Board of Directors shall not repeal or
alter any By-laws, other than By-law 24A, adopted by the stockholders.




                                                                 EXHIBIT No. 12


              CITIZENS UTILITIES COMPANY AND SUBSIDIARIES 
   Statement Showing Computation of Ratio of Earnings to Fixed Charges
                 and Earnings to Combined Fixed Charges
                  for the year ended December 31, 1997
                       (DOLLARS IN THOUSANDS)


<TABLE>
<CAPTION>                                                    
                                                                                                Ratio of    
                                                                               Ratio of       Earnings to
                                                                              Earnings to    Combined Fixed
                                                                             Fixed Charges       Charges
                                                                           -----------------------------------

<S>                                                                             <C>             <C>     
Net Income                                                                (A)   $10,100         $10,100
                                                                                   

Dividends on convertible preferred securities,net of income tax benefit   (B)     6,210               0           
                                                                           -----------------------------------

(A+B)                                                                     (C)    16,310          10,100

Taxes based on income or profits                                          (D)     7,157           3,305
                                                                           -----------------------------------              

Earnings, before income taxes and fixed charges (C+D)                     (E)    23,467          13,405

Fixed Charges                                                             (F)   122,172         132,235
                                                                           -----------------------------------

Earnings before income taxes and fixed charges (E + F)                    (G)   $145,639        $145,640

Ratio of Pre-tax Income to Net Income before dividends on convertible 
  preferred                                    (E / C)                              1.44            1.33

Ratio of Earning to Fixed Charges  (G/F)                                            1.19            1.10

</TABLE>



<TABLE>




                                                           EXHIBIT NO. 21
21. SUBSIDIARIES (all wholly-owned, except where otherwise indicated)
                                                                                                                State of
                          Name                                                                                 Incorporation
                                                                 
<S>                                                                                                            <C>    

AAlert Paging Company                                                                                           Delaware
Citizens Business Services Company                                                                              Illinois
Citizens Cable Company                                                                                          Delaware
Citizens Consumers Services, Inc.                                                                              California
Citizens Directory Services Company L.L.C.                                                                      Delaware    *
Citizens Directory Services Company, Inc.                                                                       Delaware
Citizens Energy Services, Inc.                                                                                   Arizona
Citizens Exchange Company                                                                                       Virginia
Citizens International Management Services Company                                                              Delaware
Citizens Lake Water Company                                                                                     Illinois
Citizens Mohave Cellular Company                                                                                Delaware
Citizens Mountain State Telephone Company                                                                      West Virginia
Citizens Public Works Service Company of Arizona                                                                Minnesota
Citizens Resources Company                                                                                      Delaware
Citizens Telecom Services Company L.L.C.                                                                        Delaware    *
Citizens Telecommunications Company                                                                             Delaware
Citizens Telecommunications Company of Arizona L.L.C.                                                           Delaware    *
Citizens Telecommunications Company of California, Inc.                                                        California
Citizens Telecommunications Company of Idaho                                                                    Delaware
Citizens Telecommunications Company of Montana                                                                  Delaware
Citizens Telecommunications Company of Nevada                                                                    Nevada
Citizens Telecommunications Company of New York, Inc.                                                           New York
Citizens Telecommunications Company of Oregon                                                                   Delaware
Citizens Telecommunications Company of Tennessee L.L.C.                                                         Delaware    *
Citizens Telecommunications Company of the Golden State                                                        California
Citizens Telecommunications Company of the Navajo Nation L.L.C.                                                 Delaware    *
Citizens Telecommunications Company of the Volunteer State L.L.C.                                               Delaware    *
Citizens Telecommunications Company of the White Mountains L.L.C.                                               Delaware    *
Citizens Telecommunications Company of the White Mountains, Inc.                                                Delaware
Citizens Telecommunications Company of Tuolumne                                                                California
Citizens Telecommunications Company of Utah                                                                     Delaware
Citizens Telecommunications Company of West Virginia                                                            Delaware
Citizens Utilities Company of California                                                                       California
Citizens Utilities Company of Illinois                                                                          Illinois
Citizens Utilities Company of Ohio                                                                                Ohio
Citizens Utilities Rural Company                                                                                Delaware
Citizens Utilities Water Company of Pennsylvania                                                               Pennsylvania
Citizens Water Resources Company of Arizona                                                                      Arizona
Citizens Water Resources Company                                                                                Delaware
Citizens Water Resources Management Services Company                                                            Delaware
Citizens Water Service Company of Arizona                                                                        Arizona
Conference Call USA, Inc.                                                                                       Delaware
   Subsidiary of Conference Call USA, Inc.:
     Dial Services, Ltd.                                                                                        Delaware
CU CapitalCorp                                                                                                  Delaware
   Subsidiary of CU CapitalCorp:
         Electric Lightwave, Inc.  **                                                                           Delaware
CU Wireless Management L.L.C.                                                                                   Delaware    *
Flowing Wells, Inc.                                                                                              Indiana
Havasu Water Company, Inc.                                                                                       Arizona
LGS Natural Gas Company                                                                                         Louisiana
LGS Securities, Inc.                                                                                            Louisiana
Navajo Communications Company, Inc.                                                                             New Mexico
NCC Systems, Inc.                                                                                                 Texas
Ogden Telephone Company                                                                                         New York
   Subsidiaries of Ogden Telephone Company:
     NewOp Communications Corporation                                                                           New York
     Phone Trends, Inc.                                                                                         New York
Southwestern Capital Corporation                                                                                Delaware
Southwestern Investments, Inc.                                                                                   Nevada
Sun City Sewer Company                                                                                           Arizona
Sun City Water Company                                                                                           Arizona
Sun City West Utilities Company                                                                                  Arizona
Tubac Valley Water Company, Inc.                                                                                 Arizona

<FN>

*   Formed in the state of Delaware.
**  Economic interest 82.83%, voting interest 97.97%.
</FN>
</TABLE>




                                                           Exhibit 23 




                          Independent Auditors' Consent




The Board of Directors
Citizens Utilities Company:


We consent to the incorporation by reference in the Registration  Statement 
(No.  333-35527) on Form S-1, in the Registration  Statement (No.33-1880) on 
Form S-3, in the Registration  Statement (No.  33-44068) on Form S-3, in the 
Registration  Statement (No. 33-44069) on Form S-3, in the  Registration  
Statement(No.33-41379)on Form S-3, in the Registration Statement (No. 33-51529)
on Form S-3, in the Registration Statement (No.  33-52873) on Form S-3, in the
Registration Statement (No.33-55075) on Form S-3, in the Registration Statement
(No.33-60729) on Form S-3, in the Registration Statement (No. 33-63615) on Form
S-3, in the Registration Statement (No. 333-7047) on Form S-3, in the 
Registration  Statement (No.  333-18049) on Form S-3, in the Registration  
Statement (No. 333-40069) on Form S-4, in the Registration Statement 
(No. 33-7177) on Form S-8, in the Registration Statement (No. 33-37602) on Form
S-8, in the Registration Statement (No. 33-42972)on Form S-8, in the
Registration  Statement (No.  33-41682) on Form S-8, in the Registration  
Statement (No. 33-39455) on Form S-8, in the Registration  Statement  
(No. 33-39566) on Form S-8, in the Registration  Statement (No. 33-48683) on 
Form S-8, and in the Registration Statement (No.  33-54376) on Form S-8 of 
Citizens Utilities Company of our report dated March 11, 1998,  relating to the
consolidated balance sheets of Citizens Utilities Company and subsidiaries  as 
of December 31, 1997, 1996, and 1995 and the related consolidated statements of
income, shareholders' equity, and cash flows for the years then ended, which 
report appears in the December 31, 1997 annual report on Form 10-K of Citizens 
Utilities Company.




                              KPMG Peat Marwick LLP


New York, New York
March 11, 1998



                                                              Exhibit 24



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                               /s/ Norman I. Botwinik
                               -------------------------
                               Norman I. Botwinik






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Aaron I. Fleischman
                                -------------------------
                                Aaron I. Fleischman






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ James C. Goodale
                                -------------------------
                                James C. Goodale






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Stanley Harfenist
                                -------------------------
                                Stanley Harfenist






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Andrew N. Heine
                                -------------------------
                                Andrew N. Heine






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ John L. Schroeder
                                -------------------------
                                John L. Schroeder






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Robert D. Siff
                                -------------------------
                                Robert D. Siff






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Robert A. Stanger
                                -------------------------
                                Robert A. Stanger






February 24, 1998



















                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                               /s/ Charles H. Symington, Jr.
                               ------------------------------
                               Charles H. Symington, Jr.






February 24, 1998



















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Edwin Tornberg
                                -------------------------
                                Edwin Tornberg






February 24, 1998
















<PAGE>



                                POWER OF ATTORNEY

         KNOW  ALL MEN BY  THESE  PRESENTS,  that the  undersigned  director  of
CITIZENS  UTILITIES  COMPANY  constitutes  and appoints  Robert J.  DeSantis and
Livingston E. Ross, jointly and severally,  for him in any and all capacities to
sign on Form 10-K for the fiscal year 1997 for CITIZENS UTILITIES  COMPANY,  and
any and all  amendments  to said  Form  10-K,  and to file  the  same,  with the
Securities  and Exchange  Commission,  hereby  ratifying and conforming all that
each of said attorneys-in-fact, or his substitute or substitutes may do or cause
to be done by virtue hereof.



                                /s/ Claire L. Tow
                                -------------------------
                                Claire L. Tow






February 24, 1998



<TABLE> <S> <C>


<ARTICLE>                                           UT
<LEGEND>
   THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM 
   CITIZENS UTILITIES COMPANY AND SUBSIDIARIES' CONSOLIDATED FINANCIAL
   STATEMENTS FOR THE YEAR ENDED DECEMBER 31,1997 AND IS QUALIFIED IN 
   ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<CIK> 0000020520                        
<NAME>          CITIZENS UTILITIES COMPANY
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                              DEC-31-1997
<PERIOD-END>                                   DEC-31-1997
<BOOK-VALUE>                                   PER-BOOK
<TOTAL-NET-UTILITY-PLANT>                      3,667,793
<OTHER-PROPERTY-AND-INVEST>                    398,499<F1>
<TOTAL-CURRENT-ASSETS>                         377,279
<TOTAL-DEFERRED-CHARGES>                       209,921<F2>
<OTHER-ASSETS>                                 219,360<F3>
<TOTAL-ASSETS>                                 4,872,852
<COMMON>                                       62,749
<CAPITAL-SURPLUS-PAID-IN>                      1,480,426
<RETAINED-EARNINGS>                            132,218
<TOTAL-COMMON-STOCKHOLDERS-EQ>                 1,679,212
                          201,250<F4>
                                    0
<LONG-TERM-DEBT-NET>                           1,706,532
<SHORT-TERM-NOTES>                             0
<LONG-TERM-NOTES-PAYABLE>                      0
<COMMERCIAL-PAPER-OBLIGATIONS>                 0
<LONG-TERM-DEBT-CURRENT-PORT>                  6,691
                      0
<CAPITAL-LEASE-OBLIGATIONS>                    0
<LEASES-CURRENT>                               0
<OTHER-ITEMS-CAPITAL-AND-LIAB>                 2,985,699
<TOT-CAPITALIZATION-AND-LIAB>                  4,872,852
<GROSS-OPERATING-REVENUE>                      1,393,619
<INCOME-TAX-EXPENSE>                           7,157
<OTHER-OPERATING-EXPENSES>                     234,626<F5>
<TOTAL-OPERATING-EXPENSES>                     1,377,777
<OPERATING-INCOME-LOSS>                        10,100
<OTHER-INCOME-NET>                             116,954
<INCOME-BEFORE-INTEREST-EXPEN>                 132,796
<TOTAL-INTEREST-EXPENSE>                       109,329
<NET-INCOME>                                   10,100
                    6,210<F4>
<EARNINGS-AVAILABLE-FOR-COMM>                  10,100
<COMMON-STOCK-DIVIDENDS>                       0
<TOTAL-INTEREST-ON-BONDS>                      0
<CASH-FLOW-OPERATIONS>                         229,932
<EPS-PRIMARY>                                  .04
<EPS-DILUTED>                                  .04
<FN>
<F1>REPRESENTS INVESTMENT FUNDS.
<F2>REPRESENTS REGULATORY ASSETS.
<F3>DEFERRED DEBITS AND OTHER ASSETS.
<F4>COMPANY OBLIGATED MADATORILY REDEEMABLE CONVERTIBLE PREFERRED SECURITIES
    OF A SUBSIDIARY TRUST, THE SOLE ASSETS OF WHICH ARE SECURITIES OF A 
    SUBSIDIARY PARTNERSHIP, SUBSTANTIALLY ALL THE ASSETS OF WHICH ARE 
    CONVERTIBLE DEBENTURES OF THE COMPANY.
<F5>REPRESENTS COMMODITIES PURCHASED
</FN>
        

</TABLE>


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