CRAWFORD & CO
10-Q, 1996-05-10
INSURANCE AGENTS, BROKERS & SERVICE
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Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 2  

PART I - FINANCIAL INFORMATION


Item 1.  Financial Statements

Condensed Financial Statements:

Year-to-Date Unaudited Consolidated Statements of Income for the Three-Month 
     Period ended March 31, 1996 and March 31, 1995:

                                              (In Thousand of Dollars
                                              Except Share and Per Share Data)
<TABLE>
<S>                                                    <C>         <C>
                                                             1996        1995

Revenues                                                 $161,563    $148,649

Costs and Expenses:

   Cost of services provided, less reimbursed expenses
   of $7,784 in 1996 and $8,378 in 1995                   116,804     106,683

   Selling, general and administrative expense             27,281      26,082

           Total costs and expenses                       144,085     132,765

Income Before Income Taxes                                 17,478      15,884

Provision for Income Taxes                                  7,047       6,406

Net Income                                                $10,431      $9,478

Earnings Per Share                                          $0.30       $0.27

Weighted Average Shares Outstanding                    34,310,476  34,930,601


Declared Dividends Per Share - Class A Common              $0.150      $0.145

Declared Dividends Per Share - Class B Common              $0.145      $0.135
</TABLE>


          (See accompanying notes to condensed financial statements)

Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 3  


Consolidated Balance Sheets as of March 31, 1996 and December 31, 1995:


                                                    (In Thousands of Dollars)
<TABLE>
<S>                                                   <C>         <C>
                                                      (Unaudited)
                                                         March 31 December 31
                                                             1996        1995

ASSETS

Current Assets:
   Cash and cash equivalents                              $50,841     $40,802
   Short-term investments, at fair value                    3,384       5,596
   Accounts receivable, less allowance for doubtful
      accounts of $10,344 in 1996 and $10,303 in 1995     111,755     111,636
   Unbilled revenues, at estimated billable amounts        64,898      60,486
   Prepaid income taxes                                     9,331       6,115
   Prepaid expenses and other current assets               11,338       9,745

       Total current assets                               251,547     234,380


Property and Equipment:
   Property and equipment, at cost:                       122,794     121,307
   Less accumulated depreciation and amortization         (87,582)    (84,859)

       Net property and equipment                          35,212      36,448


Other Assets:
   Intangible assets arising from acquisitions, less 
      accumulated amortization of $8,050 in 1996          
      and $7,596 in 1995                                   54,776      55,731
   Prepaid pension obligation                              35,408      34,243
   Other                                                    9,221       6,181

       Total other assets                                  99,405      96,155


TOTAL ASSETS                                             $386,164    $366,983
</TABLE>

            (See accompanying notes to condensed financial statements)


Form 10-Q                                                 Crawford & Company
Quarter Ended March 31, 1996                              Page 4  


                      Consolidated Balance Sheets - (Continued)


                                                    (In Thousands of Dollars)
<TABLE>
<S>                                                   <C>         <C>
                                                      (Unaudited)
                                                         March 31 December 31
                                                             1996        1995

LIABILITIES AND SHAREHOLDERS' INVESTMENT

Current Liabilities:
   Short-term borrowings                                  $10,300     $10,154
   Accounts payable                                        13,211      12,366
   Accrued compensation and related costs                  34,825      26,764
   Other accrued liabilities                               40,278      29,394
   Deferred revenues                                       15,319      15,504
   Current installments of long-term debt                     805         872

       Total current liabilities                          114,738      95,054

Noncurrent Liabilities:
   Long-term debt, less current installments                8,900       9,412
   Deferred income taxes                                   15,107      14,854
   Deferred revenues                                       11,010      10,498
   Postretirement medical benefit obligation                8,103       7,938
   Self-insured risks                                       7,775       7,347
   Other                                                    1,401       1,020

       Total noncurrent liabilities                        52,296      51,069

Shareholders' Investment:
   Class A Common Stock, $1.00 par value;  50,000,000
      shares authorized;  16,864,180 and 17,229,986  
      shares issued in 1996 and 1995, respectively         16,864      17,230
   Class B Common Stock, $1.00 par value;  50,000,000
      shares authorized;  17,282,930 and 17,297,730   
      shares issued in 1996 and 1995, respectively         17,283      17,298
   Retained earnings                                      188,683     189,294
   Cumulative translation adjustment                       (3,700)     (2,962)

       Total shareholders' investment                     219,130     220,860


TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT           $386,164    $366,983
</TABLE>

         (See accompanying notes to condensed financial statements)


Form 10-Q                                                 Crawford & Company
Quarter Ended March 31, 1996                              Page 5  


Unaudited Consolidated Statements of Cash Flows for the Three-Month Periods 
     Ended March 31, 1996 and March 31, 1995:

                                                     (In Thousands of Dollars)
<TABLE>
<S>                                                       <C>         <C>
                                                             1996        1995

Cash Flows From Operating Activities:
   Net income                                             $10,431      $9,478
   Reconciliation of net income to net cash
      provided by (used in) operating activities:
         Depreciation and amortization                      4,163       4,090
         Deferred income taxes                              2,547       4,037
         Loss on sales of property and equipment               42         147
         Changes in operating assets and liabilities:
            Short-term investments                          2,212       2,887
            Accounts receivable, net                         (727)      1,722
            Unbilled revenues                              (4,522)       (651)
            Prepaid or accrued income taxes                 3,477       1,342
            Accounts payable and accrued liabilities       12,232      (9,190)
            Deferred revenues                                 328         837
            Prepaid expenses and other assets              (7,099)    (16,245)
Net cash provided by (used in) operating activities        23,084      (1,546)

Cash Flows From Investing Activities:
   Acquisitions of property and equipment                  (2,148)     (3,451)
   Proceeds from sales of property and equipment               23          21
Net cash used in investing activities                      (2,125)     (3,430)

Cash Flows From Financing Activities:
   Dividends paid                                          (5,085)     (4,895)
   Repurchase of common stock                              (6,644)     (3,512)
   Issuance of common stock                                   306         311
   Increase (decrease) in short-term borrowings               483      (1,728)
   Increase in long-term debt                                 102         539
Net cash used in financing activities                     (10,838)     (9,285)

Effect of exchange rate changes on cash and cash               
   equivalents                                                (82)        (27)
Increase (decrease) in cash and cash equivalents           10,039     (14,288)
Cash and cash equivalents at beginning of period           40,802      38,968
Cash and cash equivalents at end of period                $50,841     $24,680

Cash payments for income taxes                             $1,569        $810
</TABLE>

          (See accompanying notes to condensed financial statements)





Form 10-Q                                                 Crawford & Company
Quarter Ended March 31, 1996                              Page 6


                 NOTES TO CONDENSED FINANCIAL STATEMENTS        
        
1.    The condensed financial statements included herein have been prepared
by the Registrant, without audit, pursuant to the rules and regulations of
the Securities and Exchange Commission. Certain information and footnote
disclosures normally included in financial statements prepared in accordance 
with generally accepted accounting principles have been condensed or omitted
pursuant to such rules and regulations.  These condensed financial statements
should be read in conjunction with the financial statements and related notes
contained in the Registrant's annual report on Form 10-K for the fiscal year
ended December 31, 1995.

      In the opinion of management, the condensed financial statements included
herein contain all adjustments (consisting of normal recurring accruals)
necessary to present fairly the financial position of the Registrant as of
March 31, 1996, and the results of its operations and cash flows for the 
three-month period then ended.

2.    The results of operations for the three-month period ended March 31, 
1996, are not necessarily indicative of the results to be expected during the
balance of the year ending December 31, 1996.

3.    Net income per share is computed by dividing net income by the weighted
average number of shares outstanding during the respective periods.  The
effect of common stock equivalents was less than 3% dilutive in both 1996 and 
1995 and, therefore, the effect on primary earnings per share has not been 
shown.

4.    The Company considers all highly liquid investments purchased with a
maturity of three months or less to be cash equivalents for purposes of the 
Statements of Cash Flows.

5.    Certain reclassifications of prior year amounts have been made in the
accompanying balance sheets to conform to the current year presentation.  In 
addition, costs associated with the Company's distributed branch computer 
network totaling $5.7 million in both 1996 and 1995, were reclassified from 
selling, general and administrative expenses to costs of services provided
in the accompanying statements of income.



Form 10-Q                                                 Crawford & Company
Quarter Ended March 31, 1996                              Page  7

PART 1 - FINANCIAL INFORMATION - (Continued)

Item 2. Management's Discussion and Analysis of Financial Condition and 
        Results of Operations.

Financial Condition

At March 31, 1996, current assets exceeded current liabilities by approximately
$136.8 million, a decrease of $2.5 million from the working capital balance 
at December 31, 1995.  Cash and cash equivalents at March 31, 1996 totaled 
$50.8 million, increasing $10.0 million from the balance at the end of 1995.  
Short-term investments totaled $3.4 million at March 31, 1996, decreasing
from $5.6 million at December 31, 1995.  During the quarter, cash was generated
primarily from operating activities, while the principal uses of cash were 
for repurchases of common stock, dividends paid to shareholders and
acquisitions of property and equipment.  At March 31, 1996, the ratio of 
current assets to current liabilities was 2.2 to 1 compared with 2.5 to 1 at 
the end of 1995.

During the first quarter of 1996, the Company completed its 1994 share 
repurchase program and, under that program, has reacquired 1,165,900 shares 
of its Class A Common Stock and 836,500 shares of its Class B Common Stock 
at an average cost of $15.76 and $15.65 per share, respectively.  Additionally, 
during March of 1996, the Company announced a second share repurchase program 
to acquire up to an aggregate of 2,000,000 shares of its Class A or Class B
Common Stock through open market purchases.  Through March 31, 1996, the 
Company has reacquired 109,200 shares of its Class A Common Stock at an 
average cost of $15.36.  

The Company maintains credit lines with banks in order to meet seasonal working
capital requirements of its foreign subsidiaries or other financing needs that
may arise.  Short-term borrowings outstanding as of March 31, 1996, totaled
$10.3 million, as compared to $10.2 million at the end of 1995.  The Company
believes that its current financial resources, together with funds generated 
from operations and existing and potential long-term borrowing capabilities, 
will be sufficient to maintain its current operations. 

The Company does not engage in any hedging activities to compensate for the
effect of exchange rate fluctuations on the operating results of its foreign 
subsidiaries.  Foreign currency denominated debt is maintained primarily to 
hedge the currency exposure of its net investment in foreign operations.

Shareholders' investment at March 31, 1996 was $219.1 million, compared with
$220.9 million at the end of 1995.  Long-term debt totaled $8.9 million at 
March 31, 1996, or approximately 4.1% of shareholders' investment.

Results of Operations

For the first three months of 1996, revenues were $161.6 million, increasing
8.7% from the $148.6 million for the same period in 1995.  Unit volume, 
measured principally by chargeable hours, increased 7.5% during the quarter.


Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page  8

Results of Operations - (Continued)

This increase was complemented by changes in the mix of services and in the 
rates charged for those services, the combined effects of which increased
revenues by approximately 1.2%.

The percentage of revenue derived from each of the Company's principal service
categories is shown in the following schedule:
   
                                                   Three-Month Period
                                                     Ended March 31		
                                               	    1996         1995  		

Domestic Claims Services (including Risk 		 		
   Management Services)                             73.3%        72.7% 		
 		
Domestic Disability Management Services             14.0         16.6    		

International Operations                            12.7         10.7     		
                                                   100.0%      	100.0% 		

Domestic revenues from claims services to insurance companies and risk
management services to self-insured clients totaled $118.3 million for the 
first quarter of 1996, increasing 9.5% over the $108.0 million reported in 
1995.  This growth was largely due to an increase in weather-related claims 
resulting from the harsh winter in the United States during the first quarter,
offsetting continued weakness in the self-insured corporate market.  Revenues
from services provided to an insurance holding company and its subsidiaries 
continued to decline, from 12% of total revenues in 1995 to 10% in 1996.  
However, this decline has been offset by services provided to other major
insurers and self-insured entities who have outsourced their claims services 
to the Company.  Revenues produced by the Company's catastrophe adjusters 
were $8.4 million, increasing $2.1 million from the first quarter of 1995.
This increase also reflects the impact of winter storm related losses, as 
well as the completion of Hurricane Opal property claims.

Domestic revenues from disability management services, which serves both the
insurance company and self-insured markets, totaled $22.7 million, a decrease
of 8.3% from first quarter of 1995 revenues of $24.7 million.  This decline 
reflects continued strong competition in the self-insured corporate market.

Revenues from the Company's international operations increased to $20.6 
million for the first quarter of 1996, from $15.9 million for the same period
in 1995.  This increase is primarily due to an increase in claims volume from
the harsh winter experienced in the United Kingdom and the completion of
Hurricanes Luis and Marilyn property claims in the Caribbean.



Form 10-Q                                               Crawford & Company
Quarter Ended March 31, 1996                            Page 9

Results of Operations - (Continued)

The Company's most significant expense is the compensation of its employees,
including related payroll taxes and fringe benefits.  Such expense approximated
64.9% of revenues in the first quarter of 1996, compared to 63.2% for the 
first three months of 1995.  This increase resulted primarily from higher 
incentive compensation expense, which is based on growth in earnings.

Expenses other than compensation and related payroll taxes and fringe benefits
approximated 24.2% of revenues for the first three months of 1996, compared to
26.1% of revenues for the same period in 1995.  As a result of the Company's 
cost control efforts, such expenses increased less than 1% over the 1995
related costs, declining as a percentage of revenues due to an 8.7% increase 
in revenues in the first quarter of 1996.



Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 10



Review by Independent Public Accountants.

Arthur Andersen LLP, independent public accountants, has performed a review 
of the interim financial information contained herein in accordance with 
established professional standards and procedures for such a review and has 
issued its report with respect thereto (see page 11).



Form 10-Q                                               Crawford & Company
Quarter Ended March 31, 1996                            Page 11



                  REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS



To the Stockholders and 
Board of Directors of
Crawford & Company:

We have made a review the accompanying condensed consolidated balance sheet of
CRAWFORD & COMPANY (a Georgia corporation) AND SUBSIDIARIES as of March 31, 
1996 and the related condensed consolidated statements of income and cash flows
for the three-month periods ended March 31, 1996 and 1995.  These financial 
statements are the responsibility of the Company's management.

We conducted our review in accordance with standards established by the
American Institute of Certified Public Accountants.  A review of interim 
financial information consists principally of obtaining an understanding of
the system for the preparation of interim financial information, applying
analytical procedures to financial data and making inquiries of persons 
responsible for financial and accounting matters.  It is substantially less 
in scope than an audit in accordance with generally accepted auditing 
standards, the objective of which is the expression of an opinion regarding 
the financial statements taken as a whole.  Accordingly, we do not express 
such an opinion.

Based on our review, we are not aware of any material modifications that 
should be made to the financial statements referred to above for them to be 
in conformity with generally accepted accounting principles.

We have previously audited, in accordance with generally accepted auditing 
standards, the consolidated balance sheet of Crawford & Company and 
subsidiaries as of December 31, 1995, and the related consolidated statements
of income, shareholders' investment and cashflows for the year then ended 
(not presented separately herein), and in our report dated January 30, 1996, 
we expressed an unqualified opinion on those financial statements.  In our
opinion, the information set forth in the accompanying condensed consolidated
balance sheet as of December 31, 1995 is fairly stated, in all material
respects in relation to the consolidated balance sheet from which it has 
been derived.


/s/Arthur Andersen LLP 


Atlanta, Georgia
May 10, 1996  



Form 10-Q                                                 Crawford & Company
Quarter Ended March 31, 1996                              Page 12


PART II - OTHER INFORMATION


Item 6.     Exhibits and Reports on Form 8-K.

            (a)    Exhibits

                   10.1   Crawford & Company 1996 Incentive Compensation Plan*
                   15.1   Letter from Arthur Andersen LLP
                   27.1   Financial Data Schedule

               *   Management contract or compensatory plan required to be
                   filed as an exhibit pursuant to Item 601 of Regulation S-K. 

            (b)    Reports on Form 8-K

                   Registrant filed no reports on Form 8-K during the period 
                   covered by this report.




Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 13


                                 SIGNATURES


Pursuant to the requirements of the Securities Exchange Act of 1934, the 
Registrant has duly caused this report to be signed on its behalf by the 
undersigned thereunto duly authorized.
                                                                
                                          Crawford & Company
                                             (Registrant)




Date:  May 10, 1996                      /s/D. A. Smith
                                         D. A. Smith
                                         Chairman of the Board and
                                         Chief Executive Officer



Date:  May 10, 1996                      /s/D. R. Chapman
                                         D. R. Chapman
                                         Executive Vice President - Finance
                                         (Principal Financial Officer)



Date:  May 10, 1996                      /s/J. F. Giblin
                                         J. F. Giblin
                                         Vice President and Controller
                                         (Principal Accounting Officer)     





Form 10-Q                                               Crawford & Company
Quarter Ended March 31, 1996                            Page 14


                             INDEX TO EXHIBITS


Exhibit No.     Description 	                          Sequential Page No. 
   10.1         Crawford & Company 1996 Incentive 	         15 - 18 
               	Compensation Plan 	

   15.1         Letter from Arthur Andersen LLP                  19 

   27.1         Financial Data Schedule  (for SEC use only) 	




<TABLE> <S> <C>

<ARTICLE> 5
<CIK> 0000025475
<NAME> CRAWFORD & COMPANY
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-END>                               MAR-31-1996
<CASH>                                           50841
<SECURITIES>                                      3384
<RECEIVABLES>                                   176653
<ALLOWANCES>                                     10344
<INVENTORY>                                          0
<CURRENT-ASSETS>                                251547
<PP&E>                                          122794
<DEPRECIATION>                                   87582
<TOTAL-ASSETS>                                  386164
<CURRENT-LIABILITIES>                           114738
<BONDS>                                           8900
                                0
                                          0
<COMMON>                                         34147
<OTHER-SE>                                      184983
<TOTAL-LIABILITY-AND-EQUITY>                    386164
<SALES>                                              0
<TOTAL-REVENUES>                                161563
<CGS>                                                0
<TOTAL-COSTS>                                   116804
<OTHER-EXPENSES>                                 27281
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                  17478
<INCOME-TAX>                                      7047
<INCOME-CONTINUING>                              10431
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     10431
<EPS-PRIMARY>                                     0.30
<EPS-DILUTED>                                        0
        

</TABLE>


Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 15
                                                         Exhibit 10.1


                            CRAWFORD & COMPANY 

                     1996 INCENTIVE COMPENSATION PLAN


Crawford & Company hereby establishes the Crawford & Company 1996 Incentive
Compensation Plan, effective as of January 1, 1996, to provide to the officers
and key employees of Crawford & Company additional cash incentive compensation 
which is tied to the attainment of targeted increases in adjusted revenues and
adjusted pre-tax income of Crawford & Company on a consolidated basis. 

I.     Definitions

The capitalized terms used in the Plan shall have the following meanings:

1.1    Actual Earnings shall mean the reported Earnings of the Company for the
       period with respect to which the Incentive Compensation Pool is 
       determined.

1.2    Actual Earnings Percentage shall mean the percentage computed by
       multiplying (i) the Target Earnings Percentage by (ii) a fraction 
       (which may not be larger than one) the numerator of which is Covered 
       Earnings and the denominator of which is the difference between (A) the
       Target Earnings and (B) the Threshold Earnings.

1.3    Actual Revenues shall mean the reported Revenues of the Company for
       the period with respect to which the Incentive Compensation Pool is 
       determined. 

1.4    Chief Executive Officer shall mean the Chief Executive Officer of the
       Company. 

1.5    Committee shall mean the Senior Compensation and Stock Option Committee
       of the Board of Directors of the Company. 

1.6    Company shall mean Crawford & Company. 

1.7    Covered Earnings shall mean the difference between (i) the Actual
       Earnings and (ii) the Threshold Earnings (but not less than zero).

1.8    Covered Salaries shall mean the base salaries of the Participants. 

1.9    Earnings shall mean the reported pre-tax income of the Company, on a
       consolidated basis, adjusted to eliminate the effect, if any, of the 
       cumulative effects of changes in accounting principles and any 
       significant gains or losses resulting from the disposition of any major 
       assets of the Company, such as the sale of land, the sale and leaseback 
       of buildings, or the sale or other disposition of a subsidiary or portion



Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 16


       of the Company's operations.

1.10   Incentive Compensation Pool shall mean the sum of (1) the Incentive
       Compensation Pool--Sales and Account Management; plus (2) the Incentive
       Compensation Pool--Other Officers and Key Employees.  

1.11   Incentive Compensation Pool--Other Officers and Key Employees shall 
       mean the sum of (1) the amount computed by multiplying the lesser of 
       Actual Earnings or Threshold Earnings by 1.5%; plus (2) the amount 
       computed by multiplying (i) Actual Earnings by (ii) the Actual Earnings 
       Percentage. In no event shall the Incentive Compensation Pool--Other 
       Officers and Key Employees exceed 100% of the Covered Salaries of its
       Participants.

1.12   Incentive Compensation Pool--Sales and Account Management shall mean the
       greater of (1) the amount computed by multiplying the lesser of Actual 
       Earnings or Threshold Earnings by .5%; or (2) the amount computed by 
       multiplying the growth in Actual Revenues over Threshold Revenues by  
       1.5%, reduced by 10% for every 1% decline in the consolidated Pre-Tax 
       Profit Margin of the Company on a pro rata basis. In no event shall the 
       Incentive Compensation Pool--Sales and Account Management exceed 100% of
       the Covered Salaries of its Participants.

1.13   Participant shall mean any officer (other than the Chief Executive
       Officer) or home office or regional employee of the Company or its
       domestic or foreign subsidiaries designated by the Chief Executive 
       Officer to participate in the Incentive Compensation Pool--Sales and 
       Account Management or the Incentive Compensation Pool--Other Officers 
       and Key Employees.

1.14   Pre-Tax Profit Margin shall mean the percentage derived by dividing
       Earnings by Revenues, both adjusted to eliminate the effect, if any, of
       significant acquisitions made by the Company in the relevant period.

1.15   Revenues shall mean the reported revenues of the Company, on a 
       consolidated basis, adjusted to eliminate the effect, if any, of 
       significant acquisitions made by the Company in the period with 
       respect to which the Incentive Compensation Pool is determined. 

1.16   Target Earnings shall mean the Committee's determination of achievable
       earnings for the Company for the fiscal year.

1.17   Target Earnings Percentage shall mean 5.22%.

1.18   Threshold Earnings shall mean the Committee's determination of Earnings
       below which no amount will be added to the Incentive Compensation Pool
       for earnings growth.



Form 10-Q                                               Crawford & Company
Quarter Ended March 31, 1996                            Page 17


1.19   Threshold Revenues shall mean the Committee's determination of
       achievable Revenues for the Company in the period with respect to 
       which the Incentive Compensation Pool is determined.  

1.20   Plan shall mean this Crawford & Company 1996 Incentive Compensation
       Plan. 


II.    Establishment of Threshold Revenues and Earnings

As soon as possible following the availability of audited financial statements
of the Company for the immediately preceding fiscal year and the preparation of
operational budgets for the current fiscal year, the Committee shall meet to
establish the (i) Threshold Revenues, (ii) Threshold Earnings and (iii) Target
Earnings for the current fiscal year.  Any adjustments to the audited revenues
and pre-tax income of the Company in the calculations of Revenues and Earnings 
shall be approved by the Committee.


III.   Allocation and Payment to Participants

The Chief Executive Officer shall have total authority and discretion with 
respect to the determination of amounts to be paid to the Participants in each
of the Incentive Compensation Pools under the provisions of this Plan.  He may 
delegate that responsibility and allocate amounts available for distribution
to the heads of the business units and support divisions of the Company.  In 
the event that an individual is no longer a Participant at the end of any 
period with respect to which the Incentive Compensation Pool is determined by
virtue of his no longer being an employee of the Company or any of its domestic
or foreign subsidiaries on that date, such individual shall not be eligible for
any payments under this Plan, unless such individual's employment has been 
terminated by reason of death, disability, or retirement.  Nothing herein 
contained shall be construed to require the Committee or the Chief Executive
Officer to authorize the allocation and payment of all or any amounts available
for distribution under the terms of this Plan.  Amounts not distributed with 
respect to any year shall not be carried over to subsequent fiscal years.  
Payment to individual Participants shall be as soon as practical after the 
close of the fiscal period, the availability of reported Revenues and Earnings
for that period, the calculation of the Incentive Compensation Pool for that 
period by the Chief Financial Officer of the Company, and the approval of that 
calculation by the Committee.


IV.   No Contract of Employment

The establishment of this Plan shall not grant to any Participant the right to
remain an employee for any specific term of employment or in any specific 
capacity or as a Participant or at any specific rate of compensation.



Form 10-Q                                               Crawford & Company
Quarter Ended March 31, 1996                            Page 18


V.    No Alienation or Assignment

A Participant shall have no right or power to alienate, commute, anticipate or
otherwise assign at law or equity all or any portion of amounts which may be 
payable to him hereunder and the Committee and the Chief Executive Officer 
shall have the right, in light of any such action, to suspend temporarily or 
terminate permanently the status of such an individual as a Participant under
this Plan.


VI.   Administration, Amendment and Termination

The Committee shall have all powers necessary to administer this Plan in its 
absolute discretion and its determination shall be binding on the Company and 
the Participants.  The Board of Directors of the Company and the Committee 
have the right to amend or terminate this Plan at any time.


VII.   Construction

This Plan shall be construed in accordance with the laws of the State of 
Georgia and the masculine shall include the feminine and the singular the 
plural, where appropriate.


VII.   Termination of Former Plan

The Annual Incentive Compensation Plan adopted effective January 1, 1993, is 
hereby terminated.


IN WITNESS WHEREOF, Crawford & Company has caused its duly authorized officer
to execute the Plan this 30th day of January, 1996, to evidence the adoption 
of this Plan.



CRAWFORD & COMPANY

/s/Dennis A. Smith
Dennis A. Smith 
Chairman of the Board
and Chief Executive Officer





Form 10-Q                                                Crawford & Company
Quarter Ended March 31, 1996                             Page 19
                                                         Exhibit 15.1





To the Stockholders and 
Board of Directors of
Crawford & Company:

We are aware that Crawford & Company has incorporated by reference in its 
previously filed Registration Statement File No. 2-78989, Registration 
Statement File No. 33-22595, Registration Statement File No. 33-47536, 
and Registration Statement File No. 33-36116 its Form 10-Q for the quarter 
ended March 31, 1996, which includes our report dated May 10, 1996 covering 
the unaudited interim financial information contained therein.  Pursuant to 
Regulation C of the Securities Act of 1933 (the "Act"), that report is not 
considered a part of the Registration Statement prepared or certified by our 
firm or a report prepared or certified by our firm within the meaning of 
Sections 7 and 11 of the Act.

                                                              
/s/Arthur Andersen LLP



Atlanta, Georgia
May 10, 1996


                                                          




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