CONNECTICUT WATER SERVICE INC / CT
S-4, 1999-06-17
WATER SUPPLY
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<PAGE>   1
  As filed with the Securities and Exchange Commission on ______________, 1999
                                                           REGISTRATION NO. 333-

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM S-4
                             REGISTRATION STATEMENT
                                      UNDER
                           THE SECURITIES ACT OF 1933

                         CONNECTICUT WATER SERVICE, INC.
             (Exact Name of Registrant as Specified in Its Charter)

<TABLE>
<CAPTION>
<S>                                          <C>                               <C>
              CONNECTICUT                               221300                              06-0739839
    (State or Other Jurisdiction of          (Primary Standard Industrial      (IRS Employer Identification Number)
            incorporation)                   Classification Code Number)
</TABLE>

                               93 WEST MAIN STREET
                           CLINTON, CONNECTICUT 06413
                                 (860) 669-8636
               (Address, Including Zip Code, and Telephone Number,
        Including Area Code, of Registrant's Principal Executive Offices)

                                 DAVID C. BENOIT
                         CONNECTICUT WATER SERVICE, INC.
                               93 WEST MAIN STREET
                           CLINTON, CONNECTICUT 06413
                                 (860) 669-8636
 (Name, Address, Including Zip Code, and Telephone Number, Including Area Code,
                              of Agent For Service)

                                   Copies to:
<TABLE>
<CAPTION>
<S>                                                       <C>
            Michael F. Halloran, Esq.                                Anthony M. Macleod, Esq.
            Day, Berry & Howard LLP                             Whitman Breed Abbott & Morgan LLP
                 CityPlace I                                           100 Field Point Road
           Hartford, Connecticut 06103                             Greenwich, Connecticut 06830
               (860) 275-0127                                            (203) 862-2458
</TABLE>

         APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE OF THE SECURITIES TO
THE PUBLIC: Upon consummation of the Merger as described herein.
         If the securities being registered on this Form are being offered in
connection with the formation of a holding company and there is compliance with
General Instruction G, check the following box. / /
         If this form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering. / /
         If this form is a post-effective amendment filed pursuant to Rule
462(d) under the Securities Act, check the following box and list the Securities
Act registration statement number of the earlier effective registration
statement for the same offering. / /

                         CALCULATION OF REGISTRATION FEE
<TABLE>
<CAPTION>
- --------------------------------------------------------------------------------------------------------------------
   Title of each class of          Amount being        Proposed maximum        Proposed maximum         Amount of
 securities being registered       registered(1)      offering price per      aggregate offering    registration fee
                                                           share(2)                price(3)
- --------------------------------------------------------------------------------------------------------------------
<S>                                <C>                <C>                     <C>                   <C>
  Common Stock (without par
           value)                     310,346           Not Applicable           $1,841,000              $511.80
- --------------------------------------------------------------------------------------------------------------------
</TABLE>

(1)      Represents the maximum number of shares of Common Stock of the
         Registrant which may be issued to the former shareholders of Crystal
         Water Utilities Corporation pursuant to the Merger described herein.
         For purposes of calculating the number of shares to be registered, it
         is estimated that the applicable price of Connecticut Water Service,
         Inc. Common Stock will be $24 per share.

(2)      The number of shares to be registered and the offering price per share
         in the Merger will not be determined until the tenth trading day prior
         to the closing of the Merger. The number of shares to be registered and
         the per share price set forth in the table for the Merger do not relate
         directly to the proposed maximum aggregate offering price reflected,
         because of the applicability of Rule 457(f)(2) as set forth in Note (3)
         below.

(3)      In the Merger described in the Proxy Statement/Prospectus included
         herein, each share of Crystal Water Utilities Corporation Common Stock,
         less certain exceptions described therein, shall be converted into and
         exchangeable for shares of Connecticut Water Service, Inc. Common
         Stock. No market exists for the Crystal Water Utilities Corporation
         Common Stock. Pursuant to Rule 457(f)(2), the registration fee of
         $511.80 has been calculated on the basis of the aggregate book value of
         such shares of Crystal Water Utilities Corporation Common Stock as of
         the latest practicable date, which was $1,841,000 on December 31, 1998.

         THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE
OR DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT
SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(a) OF
THE SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID SECTION 8(a),
MAY DETERMINE.
<PAGE>   2
                         CONNECTICUT WATER SERVICE, INC.

                              CROSS REFERENCE SHEET

               Pursuant to Item 501 of Regulation S-K, the following table sets
forth the location in the Prospectus of the information required by Part I of
Form S-4.

<TABLE>
<CAPTION>
                ITEM ON FORM S-4                                            LOCATION IN PROSPECTUS
                ----------------                                            ----------------------
<S>                                                          <C>
A.   INFORMATION ABOUT THE TRANSACTION

1.   Forepart of Registration Statement and                  Facing Page; Cross/Reference Sheet; Front Cover
     Outside Front Cover Page of Prospectus                  Page of Proxy Statement/Prospectus

2.   Inside Front and Outside Back Cover                     Inside Front Cover Page of Proxy
     Pages of Prospectus                                     Statement/Prospectus; Table of Contents; Where
                                                             You Can Find More Information

3.   Risk Factors, Ratio of Earnings to Fixed                Summary Selected Historical and Unaudited Pro
     Charges, and Other Information                          Forma Combined Condensed Financial
                                                             Information; CWS Price Range and Dividends;
                                                             Crystal Common Stock

4.   Terms of the Transaction                                Summary; The Merger; The Merger Agreement;
                                                             Description of CWS's Capital Stock; Comparison
                                                             of Shareholder Rights

5.   Pro Forma Financial Information                         Summary Selected Historical and Unaudited Pro
                                                             Forma Combined Condensed Financial
                                                             Information

6.   Material Contacts with the Company                      The Merger; The Merger Agreement; Interests of
     Being Acquired                                          Certain Persons In the Merger; Management
                                                             Following the Merger

7.   Additional Information Required for                     Not Applicable
     Reoffering by Persons and Parties Deemed
     to be Underwriters

8.   Interests of Named Experts and Counsel                  Not Applicable

9.   Disclosure of Commission Position on                    Not Applicable
     Indemnification for Securities Act
     Liabilities
</TABLE>
<PAGE>   3
<TABLE>
<CAPTION>
                ITEM ON FORM S-4                                            LOCATION IN PROSPECTUS
                ----------------                                            ----------------------
<S>                                                          <C>
B.   INFORMATION ABOUT THE REGISTRANT

10.  Information with Respect to S-3                         Summary; Where You Can Find More
     Registrants                                             Information; CWS Common Stock Price and
                                                             Dividends; Description of CWS Common Stock;
                                                             Comparison of Shareholder Rights

11.  Incorporation of Certain Information by                 Where You Can Find More Information
     Reference

12.  Information with Respect to S-2 or S-3                  Not Applicable
     Registrants

13.  Incorporation of Certain Information by                 Not Applicable
     Reference

14.  Information with Respect to Registrants                 Not Applicable
     Other Than S-3 or S-2 Registrants

C.   INFORMATION ABOUT THE COMPANY BEING ACQUIRED

15.  Information with Respect to S-3                         Not Applicable
     Companies

16.  Information with Respect to S-2 or S-3                  Not Applicable
     Companies

17   Information with Respect to Companies                   Summary; Crystal Common Stock; Information
     Other Than S-3 or S-2 Companies                         Concerning Crystal Water Utilities Corporation;
                                                             Management's Discussion and Analysis of
                                                             Financial Condition and Results of Operations of
                                                             Crystal Water Utilities Corporation; Principal
                                                             Crystal Shareholders and Stock Ownership of
                                                             Crystal Management; Index to Financial
                                                             Statements

D.   VOTING AND MANAGEMENT INFORMATION

18.  Information if Proxies, Consents or                     Summary; Crystal Special Shareholders Meeting;
     Authorizations are to be Solicited                      The Merger Agreement; Interests of Certain
                                                             Persons In the Merger; Rights of Dissenting
                                                             Shareholders; Principal CWS Shareholders and
                                                             Stock Ownership of Management; Principal
                                                             Crystal Shareholders and Stock Ownership of
                                                             Crystal Management
</TABLE>
<PAGE>   4
<TABLE>
<CAPTION>
                ITEM ON FORM S-4                                            LOCATION IN PROSPECTUS
                ----------------                                            ----------------------
<S>                                                          <C>
19.  Information if Proxies, Consents or                     Not Applicable
     Authorizations Are Not to be Solicited, or
     in an Exchange Offer
</TABLE>
<PAGE>   5
                              [CRYSTAL WATER LOGO]


                  MERGER PROPOSED - YOUR VOTE IS VERY IMPORTANT

         The Boards of Directors of Crystal Water Utilities Corporation
("Crystal") and Connecticut Water Service, Inc. ("CWS") have agreed on a merger
designed to create one of Connecticut's largest, fast-growing water companies
(the "Merger"). The Merger is structured so that CWS will be the surviving
publicly traded company and Crystal will become a wholly-owned subsidiary of
CWS.

         If the Merger is completed, Crystal Shareholders will receive that
number of shares of CWS Common Stock equal to $75.00, as adjusted, for each
share of Crystal Common Stock that they own. CWS Shareholders will continue to
own their existing shares after the Merger. We estimate that the shares of CWS
stock to be issued to Crystal Shareholders will represent approximately 6% of
the outstanding stock of CWS after the Merger.

         The Merger cannot be completed unless the Shareholders of Crystal
approve it. No approval of CWS Shareholders is required. We have scheduled a
special meeting for our Shareholders to vote on the Merger. YOUR VOTE IS VERY
IMPORTANT.

         Whether or not you plan to attend the meeting, please take the time to
vote by completing and mailing the enclosed proxy card to us. If you sign, date
and mail your proxy card without indicating how you want to vote, your proxy
will be counted as a vote in favor of the Merger. If you fail to return your
card, the effect in most cases will be a vote against the Merger.

         The date, time and place of the meeting are as follows:

         __________ ____, 1999
         _______ a.m.
         Crystal Water Utilities Corporation
         321 Main Street
         Danielson, Connecticut

         This Proxy Statement/Prospectus provides you with detailed information
about the proposed Merger. In addition, you may obtain information about Crystal
and CWS from documents that we have filed with the Securities and Exchange
Commission. We encourage you to read this entire document carefully.



                                            ___________________________________
                                            Roger Engle
                                            President
                                            Crystal Water Utilities Corporation
<PAGE>   6
================================================================================
NEITHER THE SEC NOR ANY STATE SECURITIES REGULATORS HAVE APPROVED THE CWS COMMON
STOCK TO BE ISSUED UNDER THIS PROXY STATEMENT/PROSPECTUS OR DETERMINED IF THIS
PROXY STATEMENT/PROSPECTUS IS ACCURATE OR ADEQUATE. ANY REPRESENTATION TO THE
CONTRARY IS A CRIMINAL OFFENSE.
================================================================================




Proxy Statement/Prospectus dated ____________ __ , 1999, and first mailed to
shareholders on __________________, 1999.

                                       2
<PAGE>   7
                                   PROSPECTUS

                         CONNECTICUT WATER SERVICE, INC.

                                 310,346 SHARES

                                 PROXY STATEMENT

                           COMMON STOCK, NO PAR VALUE


                       CRYSTAL WATER UTILITIES CORPORATION

                  FOR A SPECIAL MEETING OF CRYSTAL SHAREHOLDERS
                      TO BE HELD ON ________________, 1999


         This Proxy Statement/Prospectus ("Proxy Statement/Prospectus") is being
furnished to shareholders of Crystal Water Utilities Corporation ("Crystal")
(the "Crystal Shareholders") in connection with the solicitation of proxies by
the Board of Directors of Crystal from holders of Crystal's outstanding shares
of common stock ( the "Crystal Common Stock") for use at a special meeting of
Shareholders of Crystal (together with any adjournments or postponements
thereof, the "Crystal Special Meeting").

         This Proxy Statement/Prospectus relates to the proposed merger (the
"Merger") of Crystal with CWS New Company ("NewCo"), a wholly-owned subsidiary
of Connecticut Water Service, Inc. ("CWS"), pursuant to the Merger Agreement,
dated as of March 10, 1999 (the "Merger Agreement"), by and among CWS and
Crystal.

         Pursuant to the Merger Agreement, upon consummation of the Merger, each
share of Crystal Common Stock, no par value, will be converted into the right to
receive that number of shares of Common Stock, no par value, of CWS (the "CWS
Common Stock") equal to the Exchange Ratio. The Exchange Ratio will be
calculated by dividing $75.00 by the Closing Price (as defined below); provided
that the Closing Price shall not be more than $31.00 or less than $24.00. The
Closing Price is the average of the daily last sale prices of the CWS Common
Stock as reported by NASDAQ for the ten consecutive business days commencing
twenty business days before the Closing Date (as defined in the Merger
Agreement).

         CWS Common Stock is listed on the NASDAQ under the symbol "CTWS". On
June 11, 1999, the last sale price of CWS Common Stock was $25 per share. If the
Merger had been
<PAGE>   8
consummated as of that date, the Closing Price would have been $24 (based on the
average of the CWS Common Stock closing prices for prior dates, as described
above), and each share of Crystal Common Stock would have been converted into 3
shares of CWS Common Stock; the aggregate dollar value of all CWS Common Stock
to be issued in the Merger would have been $7,448,325. (Pro forma information
included herein is calculated assuming a Closing Price of $24.) The actual
market value of the CWS Common Stock to be received in the Merger may be
different due to changes in the market value of the CWS Common Stock.

         The consummation of the Merger is subject to various conditions,
including the receipt of required approval of the Connecticut Department of
Public Utility Control ("DPUC" or "Department") and the approval of the Merger
by the Crystal Shareholders at the Crystal Special Meeting to be held on
__________________, 1999.

         Neither the Crystal Board of Directors nor the CWS Board of Directors
sought an opinion of an investment bank or other outside party as to the
fairness of the transaction from a financial point of view to the Crystal
Shareholders or to CWS. See "THE MERGER -- Background of the Transaction," "--
Crystal's Reasons for the Transaction; Recommendation of Crystal's Board of
Directors," and "-- CWS's Reasons for the Transaction".

         Crystal Shareholders who dissent from the Merger ("Dissenting
Shareholders") have certain rights of appraisal pursuant to Connecticut law. See
"RIGHTS OF DISSENTING SHAREHOLDERS".

         This Proxy Statement/Prospectus is first being sent to the Crystal
Shareholders on or about ____________________________, 1999.

         THE SECURITIES TO WHICH THIS PROXY STATEMENT/PROSPECTUS REFERS HAVE NOT
BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND EXCHANGE COMMISSION OR ANY
STATE SECURITIES COMMISSION NOR HAS THE SECURITIES AND EXCHANGE COMMISSION OR
ANY STATE SECURITIES COMMISSION PASSED UPON THE ACCURACY OR ADEQUACY OF THIS
PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.

         THE DATE OF THIS PROXY STATEMENT/PROSPECTUS IS __________, 1999.

         NO PERSON IS AUTHORIZED TO GIVE ANY INFORMATION OR MAKE ANY
REPRESENTATION NOT CONTAINED OR INCORPORATED BY REFERENCE IN THIS PROXY
STATEMENT/PROSPECTUS AND, IF SO GIVEN OR MADE, SUCH INFORMATION OR
REPRESENTATION MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED.

                                       2
<PAGE>   9
                                TABLE OF CONTENTS

QUESTIONS AND ANSWERS ABOUT THE CWS/CRYSTAL MERGER

<TABLE>
<CAPTION>
<S>                                                                                 <C>
SUMMARY ........................................................................     1
         Risk Factors ..........................................................     7

SUMMARY SELECTED HISTORICAL AND UNAUDITED PRO FORMA
         COMBINED CONDENSED FINANCIAL INFORMATION ..............................     9

CWS COMMON STOCK PRICE RANGE AND DIVIDENDS .....................................    13
         Dividend Rights and Restrictions ......................................    13
         Dividend Reinvestment and Common Stock Purchase Plan ..................    14

CRYSTAL COMMON STOCK ...........................................................    15

CRYSTAL SPECIAL SHAREHOLDERS MEETING ...........................................    16
         Date, Time and Place of Crystal Special Meeting .......................    16
         Business to Be Transacted at the Crystal Special Meeting ..............    16
         Record Date; Voting Rights ............................................    16
         Voting Requirements ...................................................    16
         Affiliate Ownership ...................................................    17
         Revocability of Proxies ...............................................    17
         Proxy Solicitation ....................................................    18

THE MERGER .....................................................................    18
         Background of the Transaction .........................................    18
         Background to the Merger ..............................................    19
         Crystal's Reasons for the Transaction; Recommendation of Crystal's
           Board of Directors ..................................................    22
         CWS's Reasons for the Transaction .....................................    24

THE MERGER AGREEMENT ...........................................................    25
         The Merger ............................................................    25
         Surviving Company .....................................................    26
         Consideration .........................................................    26
         Fractional Shares .....................................................    26
         Exchange of Shares ....................................................    26
         No Further Rights .....................................................    27
         Governance of CWS and the Surviving Company ...........................    27
         Representations and Warranties ........................................    27
         Certain Covenants .....................................................    28
</TABLE>

                                       1
<PAGE>   10
<TABLE>
<CAPTION>
<S>                                                                                 <C>
         Conditions Precedent to the Merger ....................................    29
         Termination or Amendment ..............................................    30
         Fees and Expenses .....................................................    31

CERTAIN FEDERAL INCOME TAX CONSEQUENCES ........................................    31

ACCOUNTING TREATMENT ...........................................................    33

RESTRICTIONS ON RESALE OF SECURITIES ...........................................    33

NASDAQ LISTING .................................................................    34

RIGHTS OF DISSENTING SHAREHOLDERS ..............................................    34

INTERESTS OF CERTAIN PERSONS IN THE MERGER .....................................    39

MANAGEMENT FOLLOWING THE MERGER ................................................    39

INFORMATION CONCERNING CONNECTICUT WATER SERVICE, INC. .........................    39

PRINCIPAL CWS SHAREHOLDERS AND
         STOCK OWNERSHIP OF MANAGEMENT .........................................    40

INFORMATION CONCERNING CRYSTAL WATER UTILITIES CORPORATION .....................    41
         Crystal and Crystal Water .............................................    41
         Description of the Business of Crystal Water ..........................    41
                  Seasonality of Demand ........................................    43
                  Operating Authority ..........................................    43
                  Regulation ...................................................    43

MANAGEMENT'S DISCUSSION AND ANALYSIS
         OF FINANCIAL CONDITION AND RESULTS OF
         OPERATIONS OF CRYSTAL WATER UTILITIES CORPORATION .....................    44
         Consolidated Results of Operations ....................................    45
         Financial Condition and Liquidity .....................................    45
         Year 2000 .............................................................    46

PRINCIPAL CRYSTAL SHAREHOLDERS AND STOCK OWNERSHIP OF CRYSTAL MANAGEMENT .......    47

DESCRIPTION OF CWS CAPITAL STOCK ...............................................    48
         Common Stock ..........................................................    49
</TABLE>

                                       2
<PAGE>   11
<TABLE>
<CAPTION>
<S>                                                                                 <C>
         Preferred and Preference Stock ........................................    50

COMPARISON OF SHAREHOLDER RIGHTS ...............................................    51
         Issuance of Shares ....................................................    51
         Voting Rights .........................................................    52
         Preemptive Rights .....................................................    52
         Dissenters'Rights of Appraisal ........................................    52
         Dividends and Distributions ...........................................    53
         Filling Director Vacancies ............................................    53
         Standards of Conduct for Directors ....................................    54
         Removal of Directors ..................................................    54
         Amendments to Certificate of Incorporation ............................    55
         Amendments to By-Laws .................................................    55
         Provisions Relating to Change in Control ..............................    56
         Business Combination Statute ..........................................    57
         Classification of the Board of Directors ..............................    58
         Shareholder Meetings ..................................................    58
         Preferred Stock Purchase Rights .......................................    59
         Indemnification of Directors and Officers .............................    62

EXPERTS ........................................................................    63

LEGAL MATTERS ..................................................................    63

WHERE YOU CAN FIND MORE INFORMATION ............................................    64

STATEMENTS REGARDING FORWARD-LOOKING INFORMATION ...............................    66

INDEX TO CRYSTAL CONSOLIDATED FINANCIAL STATEMENTS .............................    67


APPENDIX A - MERGER AGREEMENT

APPENDIX B - SECTIONS 33-855 to 33-872 OF THE CONNECTICUT GENERAL
             STATUTES - THE DISSENTING SHAREHOLDER PROVISIONS
</TABLE>

                                       3
<PAGE>   12
                              QUESTIONS AND ANSWERS
                          ABOUT THE CWS/CRYSTAL MERGER


Q:       WHY ARE THE TWO COMPANIES PROPOSING TO MERGE?  HOW WILL I BENEFIT?

A:       This Merger means that you will have a stake in Connecticut's second
         largest investor-owned water company. The merged company will be
         strongly positioned to capitalize on growth opportunities, particularly
         in Eastern Connecticut. We believe that this Merger will allow us to
         accelerate long-term growth, to provide competitive dividends, and
         create shareholder value in years to come. To review the reasons for
         the Merger in greater detail, and related uncertainties, see pages 22
         through 25.

Q:       WHAT DO I NEED TO DO NOW?

A:       Just mail your signed proxy card in the enclosed return envelope as
         soon as possible, so that your shares may be represented at the Crystal
         Special Meeting. The Crystal meeting will take place on _________,
         1999. No approval of the CWS Shareholders is required. The Boards of
         Directors of both CWS and Crystal unanimously approved and voted in
         favor of the proposed Merger. The Crystal Board unanimously recommended
         that you approve the Merger.

Q:       SHOULD I SEND IN MY STOCK CERTIFICATES NOW?

A:       No. After the Merger is completed, we will send Crystal Shareholders
         written instructions for exchanging their share certificates. CWS
         Shareholders will keep their certificates.

Q:       PLEASE EXPLAIN THE EXCHANGE RATIO.

A:       As a result of the Merger, CWS will pay Crystal Shareholders 3 shares
         of CWS Common Stock for each share of Crystal Common Stock that they
         own. This "Exchange Ratio" is based on the assumption that the Merger
         was consummated on June 11, 1999 and that the Closing Price (based on
         the average closing prices for CWS Common Stock for prior dates, as
         described herein) is $24 and is subject to adjustment based on the
         market price of CWS Common Stock shortly before the Merger, but the
         price will not be more than $31.00 or less than $24.00. If the market
         price at that time is above $24, the Exchange Ratio will go down but if
         the market price is below 24, the Exchange Ratio will remain unchanged.
         (See "THE MERGER AGREEMENT -- Consideration" on page 26.)

         Crystal Shareholders will not receive fractional shares. Instead, they
         will receive a check in payment for any fractional shares based on the
         market value of CWS Common Stock.
<PAGE>   13
         Example: If you currently own 100 shares of Crystal Common Stock, then
         after the Merger you will be entitled to receive between 241 and 312
         shares of CWS Common Stock and a check for the market value of any
         fractional share.

Q:       WHAT HAPPENS TO MY FUTURE DIVIDENDS?

A:       We expect no changes in our dividend policies before the Merger. After
         the Merger, we expect the initial annualized dividend rate to be
         approximately $1.17 per share of CWS Common Stock, reflecting our
         desire to provide you with competitive dividends. The annualized rate
         of $1.17 per share is equivalent to the historic dividend rate paid to
         CWS Shareholders. The expected dividend policy after the Merger would
         result in a 206% dividend increase for current Crystal Shareholders,
         from the 1998 annualized dividend rate of $1.20 per share to the $1.17
         per share expected to be paid after the Merger due to the increased
         number of CWS shares to be owned by Crystal Shareholders after the
         Merger.

Q:       WHEN DO YOU EXPECT THE MERGER TO BE COMPLETED?

A:       We are working towards completing the Merger as quickly as possible. In
         addition to Crystal Shareholder approval, we must also obtain
         regulatory approval. We hope to complete the Merger in the third
         quarter of 1999.

Q:       WHAT ARE THE TAX CONSEQUENCES TO SHAREHOLDERS OF THE MERGER?

A:       The exchange of shares by Crystal Shareholders will be tax-free to
         Crystal Shareholders for federal income tax purposes, except for taxes
         on cash received for a fractional share. To review the tax consequences
         to Crystal Shareholders in greater detail, see page 31.

                                       2
<PAGE>   14
                                    SUMMARY

         This summary highlights selected information from this document and may
not contain all of the information that is important to you. To understand the
Merger fully and for a more complete description of the legal terms of the
Merger, you should read carefully this entire document and the documents we have
referred you to. See "WHERE YOU CAN FIND MORE INFORMATION". (Page 64)

                                 THE COMPANIES

<TABLE>
<CAPTION>
<S>                                                  <C>
Crystal Water Utilities Corporation ...........      Crystal was incorporated in Connecticut in 1967.  It is a holding
                                                     company, the sole subsidiary of which is engaged in the
                                                     regulated utility business of public water supply.
                                                     Crystal's subsidiary, Crystal Water Company of Danielson
                                                     ("Crystal Water"; and together with Crystal, herein referred
                                                     to as the "Companies"), collects, treats and distributes
                                                     water primarily to residential and commercial customers and
                                                     for fire protection in four communities in Windham County,
                                                     Connecticut.  Crystal's principal place of business is
                                                     located at 321 Main Street, Danielson, Connecticut 06239,
                                                     and its telephone number is 860-774-8889.

Connecticut Water Service, Inc ................      CWS is a holding company whose principal subsidiaries are
                                                     engaged in the regulated utility business of public water
                                                     supply.  CWS's utility subsidiaries, The Connecticut Water
                                                     Company ("CWC"), and Gallup Water Service, Inc. ("Gallup")
                                                     collect, treat, and distribute water to residential,
                                                     commercial and industrial customers, to other utilities for
                                                     resale and for private and municipal fire protection.  CWC
                                                     and Gallup provide water to customers in 36 municipalities
                                                     in Hartford, Litchfield, New Haven, New London, Middlesex
                                                     and Windham Counties in Connecticut.  CWC is the second
                                                     largest investor-owned water company in New England and is
                                                     among the twelve largest investor-owned water companies in
                                                     the nation.  CWS is engaged, through other subsidiaries, in
                                                     the
</TABLE>

                                       1
<PAGE>   15
<TABLE>
<CAPTION>
<S>                                                  <C>
                                                     business of providing various utility management services and
                                                     in selling excess real estate.  CWS's executive offices are
                                                     located at 93 West Main Street, Clinton, Connecticut 06413 and
                                                     its telephone number is 860-669-8630.
</TABLE>

                           OUR REASONS FOR THE MERGER

         The Boards believe that the Merger represents an opportunity for us to
expand our public water supply business in the State of Connecticut. The service
area of Crystal adjoins areas where CWC is franchised to supply water. CWS has
recently acquired Gallup and two small water systems, all in the same geographic
north-south corridor in eastern Connecticut. Therefore, the Merger will enable
us to supervise and coordinate the operations of these companies with greater
economy than could be achieved through separate ownership. The Merger is
therefore a natural geographic fit which will expand our core water supply
business, integrate water supply planning, and maximize opportunities for shared
efficiencies and further growth in eastern Connecticut.

         We are confident that our two companies will come together in a smooth
and expeditious manner. CWS has a successful track record in assimilating
smaller water companies. CWS has realized efficiencies by maximizing
complementary strengths and improving operating results.

         To review the reasons for the Merger in greater detail, as well as
related uncertainties, see pages 22 through 25.

                             APPROVAL OF THE MERGER

BY CRYSTAL SHAREHOLDERS:

         The affirmative vote of two-thirds of the shares of Crystal Common
Stock present and entitled to vote at the Crystal Special Meeting is required to
approve the Merger. The directors, officers and affiliates of Crystal, which
collectively hold approximately 41% of the Crystal Common Stock, have agreed to
vote in favor of the Merger.

         No vote of the shareholders of CWS is required to approve or consummate
the Merger.

OUR RECOMMENDATION TO CRYSTAL SHAREHOLDERS

         The Crystal Board believes that the Merger is in your best interest and
unanimously recommends that you vote FOR the proposal to approve and adopt the
Merger Agreement and the Merger.

                                       2
<PAGE>   16
         Shareholders of record of Crystal Common Stock at the close of business
on _________, 1999 (the "Record Date") are entitled to notice of and vote at the
Crystal Special Meeting and any adjournment or postponement thereof. As of the
Record Date, 99,311 shares of Crystal Common Stock were issued and outstanding,
each of which will be entitled to one vote on the Merger.

         Crystal Shareholders' Special Meeting: The Crystal Special Meeting will
be held on ___________, 1999 at ______ a.m., local time, at the offices of
Crystal, 321 Main Street, Danielson, Connecticut.

THE MERGER

         The Merger Agreement is attached as Appendix A to this Proxy
Statement/Prospectus. We encourage you to read the Merger Agreement as it is the
legal document that governs the Merger.

WHAT CRYSTAL SHAREHOLDERS WILL RECEIVE
(SEE PAGE 26)

         As a result of the Merger, CWS will pay Crystal Shareholders 3.12
shares of CWS Common Stock for each share of Crystal Common Stock that they own.
This "Exchange Ratio" is based on the assumption that the Merger was consummated
on June 11, 1999 and that the Closing Price (based on the average closing prices
for CWS Common Stock for prior dates, as described herein) is $24. The Exchange
Ratio is subject to adjustment based on the market price of CWS Common Stock
shortly before the Merger, but the price will not be more than $31.00 or less
than $24.00. If the market price at that time is above $24, the Exchange Ratio
will go down but if the market price is below 24 the Exchange Ratio will remain
unchanged. (See "THE MERGER AGREEMENT -- Consideration" on page 26.)

         Crystal Shareholders will not receive fractional shares. Instead, they
will receive a check in payment for any fractional shares based on the market
value of CWS Common Stock.

         The following table sets forth the Exchange Ratio to be applied in the
Merger and the aggregate Merger consideration assuming various Closing Prices.

<TABLE>
<CAPTION>
                                           CWS                    Exchange Rate              Aggregate Merger
                                      Closing Price                (CWS Stock:                 Consideration
                                                                  Crystal Stock)          (Shares of CWS Common
                                                                                                 Stock)
                                                                  --------------          ---------------------
<S>                                   <C>                         <C>                     <C>
                                           $24                       3.12:1.0                     310,346
                                           $28                       2.67:1.0                     266,011
                                           $31                       2.41:1.0                     240,268
</TABLE>

                                       3
<PAGE>   17
         Thus, each shareholder of Crystal will receive between 2.41 and 3.12
shares of CWS Common Stock for each share of Crystal owned.

Example: If you currently own 100 shares of Crystal Common Stock, then after the
Merger you will be entitled to receive between 241 and 312 shares of CWS Common
Stock and a check for the market value of the fractional share.

         THE VALUE OF THE CWS COMMON STOCK THAT HOLDERS OF CRYSTAL COMMON STOCK
WILL RECEIVE IN THE MERGER IS SUBJECT TO FLUCTUATION DUE TO CHANGES IN THE
MARKET PRICE OF CWS COMMON STOCK. CRYSTAL SHAREHOLDERS ARE URGED TO OBTAIN
CURRENT MARKET QUOTATIONS FOR CWS COMMON STOCK. FOR CERTAIN RECENT STOCK PRICE
DATA, SEE "CWS COMMON STOCK PRICE RANGE AND DIVIDENDS".

         Crystal Shareholders should not send in their stock certificates until
instructed to do so after the Merger is completed.

WHAT WILL HAPPEN TO CRYSTAL

         If the Merger is completed, Crystal will merge with and become a
subsidiary of CWS. Individuals who owned stock in Crystal before the Merger will
own stock in CWS after the Merger.

BOARD OF DIRECTORS AND MANAGEMENT OF CWS FOLLOWING THE MERGER
(SEE PAGES 39)

         If the Merger is completed, we expect that Marshall T. Chiaraluce will
continue as President and Chief Executive Officer of CWS. We also expect that
after the Merger, Roger Engle, who is the President of Crystal, will remain as
President of Crystal until he retires on December 31, 1999, with Crystal
operating as a wholly-owned subsidiary of CWS.

         The Board of Directors of CWS initially will remain unchanged.

OTHER INTERESTS OF OFFICERS AND DIRECTORS IN THE MERGER
(SEE PAGE 39)

         In considering the Crystal Board's recommendation that you vote in
favor of the Merger, you should be aware that two officers of Crystal, who are
also directors, have employment

                                       4
<PAGE>   18
agreements that provide them with interests in the Merger that are different
from, or in addition to, yours.

CONDITIONS TO THE MERGER
(SEE PAGE 29)

         The completion of the Merger depends upon meeting a number of
conditions, including the following:

         (a)      the approval of the holders of two-thirds of the stock of
                  Crystal;

         (b)      there shall have been no law enacted or injunction entered
                  which effectively prohibits the Merger or which causes a
                  material adverse effect on either of our companies;

         (c)      the approval of the DPUC without burdensome demands;

         (d)      the Merger must qualify for pooling of interests accounting
                  treatment; and

         (e)      the receipt of an opinion of CWS's counsel to the effect that
                  the Merger will not be a taxable transaction for Crystal
                  Shareholders.

         Certain of the conditions to the Merger may be waived by the company
entitled to assert the condition.

TERMINATION OF THE MERGER AGREEMENT
(SEE PAGE 30)

         We can agree to terminate the Merger Agreement without completing the
Merger, and either of us can terminate the Merger Agreement if any of the
following occurs:

         (a)      the Merger is not completed by December 31, 1999;

         (b)      the approval of the holders of two-thirds of the stock of
                  Crystal is not received or any other condition to the Merger
                  has not been met;

         (c)      by mutual agreement of the parties; or

         (d)      the Closing Price for CWS Common Stock at the time it is to be
                  used in calculating the number of shares to be issued to
                  Crystal Shareholders is $20 per share or less.

                                       5
<PAGE>   19
REGULATORY APPROVALS

         The Merger must be approved by the DPUC. The parties have made
regulatory filings with the DPUC. As part of that review, the Department may
look at the impact of the Merger on competition and on the customers of the
companies.

         It is possible that the DPUC may impose conditions for granting
approval. We cannot predict whether we will obtain the required regulatory
approval within the time frame contemplated by the Merger Agreement or on
conditions that would not be detrimental to either of us or the combined
company.

ACCOUNTING TREATMENT
(SEE PAGE 33)

         We expect the Merger to qualify as a pooling of interests, which means
that we will treat our companies as if they had always been combined for
accounting and financial reporting purposes. However, if the cash value of the
sum of the total number of CWS fractional shares sold and the number of Crystal
shares for which appraisal rights are exercised is more than 10% of the total
Merger consideration, the Merger will not qualify for pooling of interests
accounting treatment.

NO OPINIONS OF FINANCIAL ADVISORS
(SEE PAGES 22-25)

         In deciding to approve the Merger, neither of our Boards considered
opinions from financial advisors as to the fairness of the Exchange Ratio from a
financial point of view.

MATERIAL FEDERAL INCOME TAX CONSEQUENCES
(SEE PAGE 31)

         We have structured the Merger so that Crystal Shareholders will not
recognize any gain or loss for federal income tax purposes in the Merger (except
for tax payable because of cash received instead of fractional shares or
pursuant to the exercise of appraisal rights). We have conditioned the Merger on
our receipt of a legal opinion that such is the case.

DISSENTERS' RIGHTS
(SEE PAGE 34)

         Under Connecticut law, Crystal Shareholders who do not vote in favor of
the Merger and who comply with certain notice requirements and other procedures
will have the right to be paid cash for the "fair value" of their shares. "Fair
value" may be more or less than the value of CWS stock to be paid to other
Crystal Shareholders according to the Merger Agreement. Dissenting

                                       6
<PAGE>   20
Crystal Shareholders must precisely follow specific procedures to exercise this
right, or the right may be lost. These procedures are described in this Proxy
Statement/Prospectus, and the Connecticut law that grants the right is attached
as Appendix B.

COMPARATIVE PER SHARE MARKET PRICE INFORMATION
(SEE PAGE 12)

         Shares of CWS Common Stock are traded on NASDAQ. On March 9, 1999, the
last full trading day on the NASDAQ prior to the public announcement of the
proposed Merger, CWS stock closed at $25.50 per share. On June 11, 1999, CWS
Common Stock closed at $25 per share. Crystal Common Stock is not actively
traded. To the knowledge of Crystal, the most recent sale price (January 1,
1999) for Crystal Common Stock was $25.00 per share.

DIVIDENDS AFTER THE MERGER
(SEE PAGE 14)

         We expect that the initial annualized dividend rate paid to CWS Common
Shareholders after the completion of the Merger will be approximately $1.17 per
share, subject to approval and declaration by the CWS Board of Directors.
Crystal's annual dividend for 1998 was $1.20 per share. The annualized rate of
$1.17 per share is equivalent to the historic dividend rate paid to CWS
Stockholders. The payment of dividends by CWS in the future, however, will
depend on business conditions, its financial position and earnings, and other
factors.

         Resale of CWS Common Stock: All shares of CWS Common Stock received by
Crystal Shareholders in the Merger will be freely transferable, except that
shares of CWS Common Stock received by persons who are deemed to be "affiliates"
of Crystal prior to the Merger may be resold by them only in transactions
permitted under the federal Securities Act of 1933, as amended (the "Securities
Act").

RISK FACTORS

         In determining whether to vote for the Merger, you should understand
that there may be some risks related to the Merger as well as some other factors
that you should consider, including:

         -        the need to obtain regulatory approval for the Merger, the
                  time that will be required to obtain this approval and the
                  possibility that regulatory authority may impose burdensome
                  conditions;

         -        the potential effect of market fluctuations on the value of
                  the CWS Common Stock to be issued to Crystal Shareholders due
                  to the fact that the number of shares of CWS to be issued to
                  Crystal Shareholders is not now determinable but

                                       7
<PAGE>   21
                  will be based on the market price of CWS Common Stock shortly
                  before the closing;

         -        certain officers and members of the Crystal Board of Directors
                  may have interests in the Merger that are different from or in
                  addition to the interests of Crystal Shareholders generally.
                  (See "INTERESTS OF CERTAIN PERSONS IN THE MERGER" on page 39.)

                                       8
<PAGE>   22
               SUMMARY SELECTED HISTORICAL AND UNAUDITED PRO FORMA
                    COMBINED CONDENSED FINANCIAL INFORMATION

         We are providing the following financial information to aid you in your
analysis of the financial aspects of the Merger. We derived this information
from audited financial statements for 1994 through 1998 and unaudited CWS
financial statements for the 3 months ended March 31, 1999. The information is
only a summary and you should read it in conjunction with our historical
financial statements (and related notes) contained in the annual reports and
other information that CWS has filed with the Securities and Exchange Commission
(the "SEC"). See "WHERE YOU CAN FIND MORE INFORMATION" on page 64 and the
Crystal financial statements and related notes beginning on page F-1.

                     CWS - HISTORICAL FINANCIAL INFORMATION

<TABLE>
<CAPTION>
                                         At or for the 3
                                           Months Ended                 At or for the Year Ended December 31,
                                          March 31, 1999      1998             1997             1996             1995        1994
                                          --------------      ----             ----             ----             ----        ----
                                           (unaudited)                (Dollars in Millions, Except for Per Share Amounts)
<S>                                      <C>                <C>              <C>              <C>              <C>         <C>
Operating revenues                              8.9           37.9             38.5             38.6             39.4        38.1

Income from continuing operations               1.4            6.9              6.8              6.6              6.3         5.8

Income from continuing operations
 per common share                              0.32           1.53             1.50             1.46             1.44        1.38

Cash dividends declared per
 common share                                 .2933          1.167            1.153            1.133            1.120        1.10

Book value per common share                   12.79          12.77            12.38            12.04            11.64       11.14

Total assets                                  195.4          194.6            189.3            184.6            176.5       171.2

Long-term debt                                 62.5           62.5             54.5             54.4             54.5        54.6
</TABLE>

                                       9
<PAGE>   23
                   CRYSTAL - HISTORICAL FINANCIAL INFORMATION

<TABLE>
<CAPTION>
                                                  At or for the Year Ended December 31,
                                              1998      1997     1996      1995     1994
                                              ----      ----     ----      ----     ----
                                              (Dollars in Millions, Except for Per Share Amounts)
<S>                                          <C>       <C>      <C>      <C>      <C>
Operating revenues                             1.8       1.8      1.8      1.8      1.5

Income from continuing
 operations                                    0.1       0.2      0.2      0.2      0.0

Income from continuing
 operations per common share                  1.41      2.31     2.34     2.06     0.09
Cash dividends declared per
 common share                                 1.20      1.10     0.90     0.60     0.00

Book value per common share                  18.54     18.31    17.09    15.66    14.20

Total assets                                   9.4       9.3      8.8      8.3      8.0

Long-term debt                                 3.0       3.1      3.1      3.1      3.2
</TABLE>


UNAUDITED PRO FORMA COMBINED CONDENSED FINANCIAL INFORMATION

         We expect that the Merger will be accounted for as a "pooling of
interests", which means that for accounting and financial reporting purposes we
will treat our companies as if they had always been combined. For a more
detailed description of pooling of interests accounting, see "ACCOUNTING
TREATMENT" on page 33.

         We have presented below unaudited pro forma financial information that
reflects the pooling of interests method of accounting and is intended to give
you a better picture of what our businesses might have looked like had they
always been combined. For purposes of the tables, we assumed an Exchange Ratio
of 3.12:1.0 based on the assumption that the Merger was consummated on June 11,
1999. If the Merger had been consummated as of that date, the Closing Price
would have been $24 (based on the average of the CWS Common Stock closing prices
for prior dates). See "THE MERGER AGREEMENT -- Consideration" on page 26. We
prepared the pro forma income statement and balance sheet by adding or combining
the historical amounts of each company. We then adjusted the combined amounts
for significant differences in accounting methods used by the companies. The
companies may have performed differently if they were combined. You should not
rely on the pro forma information as being indicative of the historical results
that we would have had or the future results that we will experience after the
Merger.

                                       10
<PAGE>   24
                          UNAUDITED PRO FORMA COMBINED


<TABLE>
<CAPTION>
                                          At or for the Year Ended December 31,
                                            1998           1997           1996
                                            ----           ----           ----
                                        (Dollars in Millions, Except for Per Share Amounts)
<S>                                     <C>              <C>            <C>
Operating revenues                          39.7           40.3           40.4

Income from continuing operations            7.1            7.0            6.8

Income from continuing operations
 per common share                           1.46           1.45           1.41

Cash dividends declared per
 common share (1)                           1.11           1.10           1.08

Book value per common share                12.34          11.96          11.62

Total assets                               204.0          198.3          193.4

Long-term debt                              65.5           57.6           57.6
</TABLE>

- -----------------
(1)      We have announced that, upon consummation of the Merger, the initial
         annualized dividend rate will be equal to $1.17 per share of CWS Common
         Stock, subject to approval and declaration by the Board of Directors of
         CWS. The annualized rate of $1.17 per share of CWS Common Stock is
         equivalent to the historical dividend rate paid to CWS Shareholders.
         The cash dividends declared per common share in the Unaudited Pro Forma
         Combined Condensed Financial Information reflect the sum of the
         dividends declared by us divided by the number of shares that would
         have been outstanding for the periods presented after adjusting the
         Crystal shares by the Exchange Ratio.

                                       11
<PAGE>   25
COMPARATIVE PER SHARE INFORMATION

         We have summarized below the per-share information for our respective
companies on a historical, pro forma combined, and equivalent basis. The Crystal
Shareholders will receive 3 shares of CWS Common Stock in exchange for each
share of Crystal Common Stock.

         COMPARATIVE PER SHARE INFORMATION


<TABLE>
<CAPTION>
                                                    At or for the Year Ended December 31,
                                                    1998            1997            1996
                                                    ----            ----            ----
                                                 (Dollars in Millions, Except for Per Share Amounts)

<S>                                              <C>             <C>             <C>
UNAUDITED PRO FORMA COMBINED
Income from continuing operations
 per common share                                   1.46            1.45            1.41

Cash dividends declared per common
 share                                              1.11            1.10            1.08

Book value per common share                        12.34           11.96           11.62

CRYSTAL PER SHARE EQUIVALENTS
Income from continuing operations
 per common share                                   0.45            0.74            0.74

Cash dividends declared per common
 share                                              0.38            0.35            0.29

Book value per common share                         5.93            5.84            5.45

CRYSTAL - HISTORICAL
Income (loss) from continuing operations
 per common share                                   1.41            2.31            2.34

Cash dividends declared per common share            1.20            1.10            0.90

Book value per common share                        18.54           18.31           17.09

CWS - HISTORICAL
Income from continuing operations per
 common share                                       1.53            1.50            1.46

Cash dividends declared per common share           1.167           1.153           1.133

Book value per common share                        12.77           12.38           12.04
</TABLE>

                                       12
<PAGE>   26
                   CWS COMMON STOCK PRICE RANGE AND DIVIDENDS

         CWS Common Stock is traded on the NASDAQ under the symbol "CTWS". The
following table sets forth the high and low closing sale prices as reported on
NASDAQ and dividends paid for the period indicated.

<TABLE>
<CAPTION>
                                                                      PRICE RANGE                     DIVIDENDS
                                                                                                      PAID PER
                                                                 HIGH             LOW                   SHARE
<S>                                                            <C>              <C>                  <C>
1997 QUARTER ENDED
  March 31                                                     20                18.33                  .28668
  June 30                                                      19.67             18.33                  .28668
  September 30                                                 19.42             18.58                  .29000
  December 31                                                  22.67             18.92                  .29000

1998 QUARTER ENDED
  March 31                                                     23.08             20.00                  .29000
  June 30                                                      24.00             21.42                  .29000
  September 30                                                 24.420            22.917                 .29333
  December 31                                                  28.375            25.00                  .29333

1999 QUARTER ENDED
  March 31                                                     27.75             24.00                  .29333
  June 30 (through June 11)
</TABLE>



         On June 11, 1999, the last reported sale price for CWS Common Stock on
the NASDAQ was $25.

         On March 9, 1999, the date preceding the public announcement of the
execution of the Merger Agreement, the last reported sale price per share of CWS
Common Stock, as reported on NASDAQ, was 25.50.

         As of June 1, 1999, there were 5,210 holders of record of CWS Common
Stock.

DIVIDEND RIGHTS AND RESTRICTIONS

         Holders of CWS Common Stock are entitled to receive such dividends as
may be declared by the Board of Directors from the net profits and surplus of
CWS. CWS has declared and paid quarterly dividends on its Common Stock without
interruption since its affiliation with CWC in 1975. Dividends, when declared,
are normally paid on the 15th day of March, June, September and December.

                                       13
<PAGE>   27
         While CWS's Board of Directors intends to continue the practice of
declaring cash dividends on a quarterly basis, no assurance can be given as to
future dividends or dividend rates since future dividends of CWS will be
dependent upon timely and adequate rate relief, consolidated and parent company
net income, availability of cash to CWS and CWC, the financial condition of CWS
and CWC, the ability of CWS and CWC to sell their securities, the requirements
of the construction program of CWC and other factors existing at the time.

         CWS is not permitted to pay any dividends on its Common Stock unless
full cumulative dividends to the last preceding dividend date for all
outstanding shares of CWS Cumulative Preferred Stock have been paid or set aside
for payment.

         The income of CWS is derived principally from its investment in CWC,
and CWS's future ability to pay dividends to holders of its Common Stock is
dependent upon the continued payment by CWC of dividends to CWS. At December 31,
1998, the retained earnings of CWC aggregated $15,770,000. As a result of
dividend restrictions contained in CWC's mortgage indenture, the amount of cash
dividends payable on CWC's common equity out of CWC's retained earnings at that
date was limited to $15,520,000.

         Although the terms of CWC's Preferred Stock prohibit payment of cash
dividends on CWC Common Stock in the event of an arrearage in the payment of
cumulative dividends on the Preferred Stock and limit cash dividends on such
Common Stock whenever Common Stock equity is less than 30% of CWC's total
capitalization, no such CWC Preferred Stock is presently outstanding. See
"DESCRIPTION OF CWS CAPITAL STOCK".

DIVIDEND REINVESTMENT AND COMMON STOCK PURCHASE PLAN

         CWS has a Dividend Reinvestment and Common Stock Purchase Plan (the
"Plan"). Under the Plan, holders of CWS Common Stock who elect to participate
may automatically reinvest all or specified percentages of their dividends in
additional shares of Common Stock and may also make optional cash payments of
between $25 and $1,000 per month to purchase additional shares of Common Stock
at 100% of said average market price. The Company may either issue authorized
but unissued shares, or purchase in the open market shares, of Common Stock to
meet the requirements of the Plan.

                                       14
<PAGE>   28
                              CRYSTAL COMMON STOCK

         There is no established trading market for the Crystal Common Stock.

         The following table sets forth the dividends paid by Crystal on the
dates indicated.

<TABLE>
<CAPTION>
                                                       DIVIDENDS PAID
                                                          PER SHARE
                                                          ---------
<S>                                                    <C>
                 1997
                  March 25, 1997                           50(cent)
                  October 23, 1997                         60(cent)

                 1998
                  April 28, 1998                           60(cent)
                  October 6, 1998                          60(cent)

                 1999
                  April 23, 1999                           75(cent)
</TABLE>

         At June 1, 1999, there were 77 record holders of Crystal Common Stock.

         Although there can be no assurance that Crystal would continue to pay
any dividends to holders of Crystal Common Stock, the policy of the Board is to
attempt to pay sufficient dividends to attract and maintain equity investors.
Although there is no policy, the Crystal Board and management have in recent
years believed that a dividend providing a return of 5.5-6% on the then value of
the Crystal Common Stock has been sufficient.

                                       15
<PAGE>   29
                      CRYSTAL SPECIAL SHAREHOLDERS MEETING

DATE, TIME AND PLACE OF CRYSTAL SPECIAL MEETING

         This Proxy Statement/Prospectus is being furnished to the holders of
Crystal Common Stock in connection with the solicitation of proxies by the
Crystal Board for use at a Crystal Special Meeting to be held on _____, 1999, at
the offices of Crystal, 321 Main Street, Danielson, Connecticut, at ___ a.m.,
local time, and at any adjournment or postponement thereof.

         This Proxy Statement/Prospectus and accompanying proxy are first being
mailed to the Crystal Shareholders on or about ________, 1999.

BUSINESS TO BE TRANSACTED AT THE CRYSTAL SPECIAL MEETING

         At the Crystal Special Meeting, Crystal Shareholders will consider and
vote upon a proposal to approve the Merger.

         A copy of the Merger Agreement (without the schedules thereto) is
attached as Appendix A to this Proxy Statement/Prospectus. Pursuant to the
Merger Agreement, upon satisfaction or waiver of certain conditions described
in the Merger Agreement, (i) Crystal will be merged with NewCo, a wholly-owned
subsidiary of CWS, (ii) each outstanding share of Crystal Common Stock will be
converted into the right to receive that number of shares of CWS Common Stock
equal to the Exchange Ratio, and (iii) Crystal, as the surviving corporation in
the Merger, will thereafter be a wholly-owned subsidiary of CWS.

         David R. Daggett, independent certified public accountant of Crystal,
will be present at the Crystal Special Meeting, and will have an opportunity to
make a statement, if he so desires, and to respond to appropriate questions
raised at the Crystal Special Meeting.

RECORD DATE; VOTING RIGHTS

         Only shareholders of record of Crystal Common Stock at the close of
business on the Record Date will be entitled to vote at the Crystal Special
Meeting. On that date, there were issued and outstanding 99,311 shares of
Crystal Common Stock. Each share of Crystal Common Stock is entitled to one vote
per share on the Merger, all exercisable in person or by properly executed proxy
at the Crystal Special Meeting or any adjournment or postponement thereof.

VOTING REQUIREMENTS

         The presence, either in person or by proxy, of the holders of a
majority of the shares of Crystal Common Stock outstanding on the Record Date is
necessary to constitute a quorum for the transaction of business at the Crystal
Special Meeting.

                                       16
<PAGE>   30
         Under the Connecticut Business Corporation Act ("CBCA"), the
affirmative vote, either in person or by proxy, of the holders of at least
two-thirds of the shares of Crystal Common Stock outstanding on the Record Date
is required to approve the Merger. Abstentions have the effect of negative
votes.

         All shares represented by properly executed proxies received prior to
or at the Crystal Special Meeting and not revoked will be voted in accordance
with the instructions indicated in such proxies. If no instructions are
indicated on a properly executed returned proxy, such proxies will be voted FOR
approval of the Merger. Brokers and nominees are precluded from exercising their
voting discretion with respect to the approval and thus, absent specific
instructions from the beneficial owner of such shares, are not empowered to vote
such shares ("broker non-votes") with respect to the approval and adoption of
the Merger.

         The management of Crystal does not know of any business to be presented
at the Crystal Special Meeting other than such business described in this Proxy
Statement/Prospectus. Should additional business properly come before the
Crystal Special Meeting, the persons acting as the proxies will have discretion
to vote in accordance with their own judgment on such business.

         Pursuant to the CBCA and CWS's Certificate of Incorporation and
By-Laws, no vote of the CWS Shareholders is required to complete the Merger.

AFFILIATE OWNERSHIP

         As of the Record Date, directors, officers and affiliates of Crystal as
a group owned approximately 40,600 shares of Crystal Common Stock, representing
approximately 41% of the outstanding shares of Crystal Common Stock.

         Of these persons, holders whose ownership constitutes 40.8% of the
Crystal Common Stock have committed to vote for the Merger. Accordingly, the
Merger will be approved if 33,883 additional shares or 25.9% of Crystal Common
Stock are voted in favor thereof.

REVOCABILITY OF PROXIES

         Any proxy given in response to this solicitation may be revoked by the
person giving it any time before it is voted. Proxies may be revoked by (i)
filing with the Secretary of Crystal, at or before the taking of the vote at the
Crystal Special Meeting, a written notice of revocation bearing a later date
than the proxy given, (ii) duly executing a proxy bearing a later date than the
proxy given and delivering it to the Secretary of Crystal before the vote at the
Crystal Special Meeting, or (iii) attending the Crystal Special Meeting and
voting in person (although attendance at the Crystal Special Meeting will not in
and of itself constitute a revocation of a proxy previously given). Any written
notice of revocation or subsequent proxy should be sent so as to

                                       17
<PAGE>   31
be delivered to: Crystal Water Utilities Corporation, 321 Main Street,
Danielson, Connecticut 06239, Attention: Secretary, at or before the taking of
the vote at the Crystal Special Meeting.

PROXY SOLICITATION

         All expenses of this solicitation (other than the SEC filing fee which
will be paid by CWS), including the cost of preparing and mailing this Proxy
Statement/Prospectus, will be borne by Crystal. In addition to solicitation by
use of the mails, proxies may be solicited by directors, officers and employees
of Crystal in person or by telephone, telegram or other means of communication.
Such directors, officers and employees will not be additionally compensated for,
but may be reimbursed for out-of-pocket expenses in connection with, such
solicitations. Arrangements will also be made with custodians, nominees and
fiduciaries for the forwarding of proxy solicitation materials to beneficial
owners of Crystal Common Stock held of record by such custodians, nominees and
fiduciaries, and Crystal may reimburse such custodians, nominees and fiduciaries
for reasonable expenses incurred in connection therewith.

                                   THE MERGER

         The following information insofar as it relates to matters contained in
the Merger Agreement is qualified in its entirety by reference to the Merger
Agreement, which is incorporated herein by reference and attached hereto as
Appendix A. Crystal Shareholders are urged to read the Merger Agreement in its
entirety. All information contained in this Proxy Statement/Prospectus with
respect to Crystal has been supplied by Crystal for inclusion herein and has not
been independently verified by CWS. All information contained in this Proxy
Statement/Prospectus with respect to CWS has been supplied by CWS for inclusion
herein and has not been independently verified by Crystal.

BACKGROUND OF THE TRANSACTION

         Public water supply has been the core business of CWC since it was
established in 1956 and it remains a core business of CWC's parent company, CWS.
CWC's water supply business grew in Connecticut both through the legislative
expansion of its utility franchise into areas which were previously not served
by a public water supplier and through acquisition of water companies which
served other Connecticut areas. In 1998, CWS entered into an agreement to
acquire, by merger, all of the outstanding stock of Gallup and in 1997, CWC
acquired the assets of two small water companies, all in eastern Connecticut.
CWS's strategic objectives include the growth of its public water supply
business, and the opportunity to acquire Crystal, which is in the same eastern
Connecticut corridor and can therefore be operated economically in conjunction
with these other acquisitions, will further CWS's attainment of those
objectives. The acquisition of Crystal will also serve to extend CWS's public
water supply business into a new area.

                                       18
<PAGE>   32
         Water quality regulation became more complex and costly as a result of
amendments to the federal Safe Drinking Water Act in 1986. Water quality
standards for public drinking water and related testing and treatment
requirements demanded more operational expertise and capital investment by water
suppliers, and the costs of compliance with water quality regulations have
caused the rates charged for water to increase. Since the changes in the
regulations became effective, Crystal has come under increasing regulatory
pressure to comply with a myriad of orders, regulations and laws, many of which
require considerable expenditures. Given the impact on rates, economic
regulators such as the DPUC have scrutinized both operational and capital
expenditures critically over the past several years. Crystal, as a smaller
company, cannot raise capital as readily as larger water companies. CWS is the
second largest investor-owned water company operating in New England, and it has
considerable financial resources and an ability to attract additional equity
capital.

BACKGROUND TO THE MERGER

         Public water supply has been and remains the core business of CWS
through its subsidiary, CWC. The normal growth and expansion of the business has
been enhanced by CWS's acquisition of smaller water utilities throughout
Connecticut that are close to CWC's three operating regions. Since 1986, CWC has
acquired 22 smaller systems adding 4,800 customers to its base. In recent years,
CWS has more aggressively pursued viable water company acquisitions.

         In 1992, senior management of CWS began to consider ways to sustain and
enhance the growth of CWS in the future. Mr. Chiaraluce, President and Chief
Executive Officer of CWS, reviewed his thoughts with the Board of Directors of
CWS. The Board of Directors concurred and requested that management develop a
strategic vision for CWS based on the consolidation in the water industry.

         In connection with this strategic planning, CWS's management began to
analyze possible acquisition candidates in Connecticut that would enable CWS to
meet its growth objectives. As part of its strategy considerations, Crystal was
a primary focus in CWS's analysis based on various factors, including: (i)
Crystal's size in terms of customers; and (ii) the geographic proximity of
Crystal's operations to CWS.

         Over the last seven years, CWS and Crystal have discussed numerous
legislative, regulatory and operational water-related issues of their respective
companies. The respective Presidents and staff of both utilities have enjoyed a
good relationship in the water business over the years. Since there have been
numerous occasions where both Presidents have been in contact with each other
over the years, there were times that the possibility of combining the two
companies was informally discussed.

                                       19
<PAGE>   33
         On October 18, 1996, Mr. Chiaraluce submitted a written offer to Mr.
Roger Engle, the President of Crystal, proposing to acquire Crystal for CWS
Common Stock having a fair market value of $2 million. Mr. Engle advised that
the Crystal Board had not made any determination that Crystal was for sale and
stated that he did not believe the offer reflected Crystal's value.

         In June 1997, CWS submitted a written offer to Mr. Engle that proposed
a stock-for- stock reorganization with a purchase price based upon 130% of
Crystal's balance sheet equity and preserving for Crystal Shareholders the
proceeds of any sale of Crystal's reservoir. CWS was informed by Mr. Engle
sometime in July 1997 that the offer was too low and would not be brought to the
attention of the full Board of Directors of Crystal.

         In May of 1998, Mr. Engle was contacted by a third party seeking to
enter into the water utility business in Connecticut by means of acquisition.
Following a meeting with Mr. Engle on May 14, 1998, the party submitted a
proposal to acquire Crystal for consideration consisting mainly of preferred
stock for which there was no trading market and which could not be converted
into common stock for a period of several years. Mr. Engle, after polling
various Board members, informed the offeror that the proposed consideration was
too speculative.

         On June 5, 1998, the same third-party offeror submitted a revised offer
with certain enhancements based upon Crystal's future water utility growth and
assumption of debt. Crystal's Board met on June 16, 1998, at which time Mr.
Engle and Crystal's legal advisor briefed the Board on the offer and pertinent
considerations. The Board considered the offer and determined that because it
was based mainly on preferred stock that could not be converted into common
stock for a long period, it was too uncertain and speculative to recommend to
shareholders. The Board further considered that the offeror had no prior
regulatory experience in Connecticut and had no track record with Connecticut
regulators. The same offeror subsequently made an offer valued at almost $70 per
share, plus the value of surplus land on September 28, 1998.

         In July and August 1998, Mr. Chiaraluce expressed CWS's continuing
interest in acquiring Crystal, and Mr. Engle indicated that the price would have
to be in the range proposed by the third-party offeror.

         In August 1998, Mr. Engle was contacted by another third party with
water supply operations serving other areas of Connecticut. After discussions in
August and September, on October 6, 1998, this third party expressed interest in
an acquisition of Crystal for consideration involving $6 million and the
assumption of debt.

         In October 1998, Mr. Chiaraluce called Mr. Engle to suggest that they
meet again to explore the benefits of a possible merger of the two companies.
They met on October 20, 1998. On October 27, 1998, CWS submitted a Letter of
Intent to acquire Crystal at $70 per share, a

                                       20
<PAGE>   34
price higher than that of the June 1997 CWS offer, conditioned upon specific
regulatory rate treatment. Mr. Engle indicated that he would submit this offer
to his Board for discussion.

         On November 5, 1998, the party which had expressed interest in Crystal
on October 6, 1998 made a proposal to acquire Crystal in a stock transaction in
which Crystal shares would be valued at $75. Mr. Engle asked if CWS would revise
its offer in light of this offer. On November 5, 1998, CWS verbally offered to
match the third party offer of $75 per share and Mr. Engle stated that he would
take the offer to Crystal's Board.

         Over the next few days there was an exchange of additional information
and a series of discussions between Mr. Chiaraluce and Mr. Engle regarding
issues that would need to be resolved in order for a transaction to take place.
On November 9, 1998, the parties signed a Letter of Intent outlining the general
terms and agreed, subject to approval of Crystal's Board, to complete the due
diligence review and negotiate a definitive merger agreement.

         The respective managements of Crystal and CWS reached agreement on the
Exchange Ratio through arm's length negotiations. In reaching their
understanding, each management considered factors described below under "CWS's
Reasons for the Transaction" and "Crystal's Reasons for the Transactions";
Recommendation of Crystal's Board of Directors". The managements of the two
companies did not assign relative or specific weights to any of such factors or
analysis.

         On November 18, 1998, the Board of Directors of CWS met with Mr.
Chiaraluce and senior management of CWS along with CWS's legal advisor to review
and to approve the proposed Merger.

         On November 20, 1998, certain members of Crystal's senior management,
together with Mr. Chiaraluce, Mr. Benoit and Mr. O'Neill of CWS and legal
advisors, briefed the Crystal Board of Directors with respect to the status of
discussions with CWS. At the meeting, the directors and management of Crystal
and their legal advisor discussed with CWS various open issues, including the
ability of Crystal Shareholders to be paid in either cash or CWS Common Stock.
After the CWS representatives excused themselves from the meeting, Crystal's
Board discussed the offer and the terms proposed by CWS, including the amount
and form of consideration, CWS's financial performance and prospects, the
proximity of CWS's operations to Crystal's water utility service area, and
various economic, regulatory and service considerations. The Crystal Board
determined that the price was fair and directed its senior management and legal
advisor to seek to resolve certain open issues, including the registration of
CWS shares to be issued to Crystal Shareholders.

         On December 21, 1998, Mr. Engle and Mr. Kempain of Crystal met with
Crystal's legal advisor to review open issues and a draft merger agreement in
preparation for a meeting with senior management of CWS.

                                       21
<PAGE>   35
         On January 5, 1999, Mr. Chiaraluce and Mr. Engle, along with senior
executives of both companies and legal advisors, met to discuss items from their
due diligence review and to negotiate the detailed terms and specific language
of the Merger Agreement.

         Negotiations on the final terms of the Merger Agreement were completed
in early March 1999. The companies executed the Merger Agreement as of March 10,
1999, and on that date issued an announcement of their agreement.

         On April 23, 1999, the Board of Directors of Crystal met with Mr. Engle
and Crystal's senior management to review the final Merger Agreement. After a
full discussion, Crystal's Board approved the transaction as presented in the
Merger Agreement.

CRYSTALS REASONS FOR THE TRANSACTION; RECOMMENDATION OF CRYSTALS BOARD OF
DIRECTORS

         The Crystal Board of Directors believes that the Merger should be
approved by the Crystal Shareholders in light of the favorable exchange of
investments that will be afforded the Crystal Shareholders and the immediate and
long-term capital needs of Crystal. The material factors on which the Board
based its determination, which are all of the material factors which the Board
deemed relevant, are described below. The Directors believe that CWS's strategic
business plan to build a profitable, expanding water supply business is
consistent with the goals of Crystal. The Directors of Crystal and the
management of Crystal, after careful study and evaluation of the economic,
financial and legal factors involved, which are described below, believe that
the Merger will provide CWS with an increased opportunity for expansion of its
business, which in turn should benefit the Crystal Shareholders who become
shareholders of CWS.

         The terms of the Merger Agreement were the result of arm's-length
negotiations over an extended period of time. Among the positive factors
considered by the Crystal Board in deciding to approve and recommend the Merger
were: the monetary terms of the Merger Agreement, which management of Crystal
believes constitute a fair price for the Common Stock of Crystal; the financial
condition, business assets and liabilities and management of CWS and its
subsidiaries; the financial and business prospects of CWS and its subsidiaries
as a result of their becoming a larger, combined operating entity, including the
achievement of economies of scale; the proximity of CWS's service area and the
potential operational synergies resulting therefrom; and the existence of an
active trading market for the CWS Common Stock on the NASDAQ, something that is
lacking for Crystal Common Stock.

         The Crystal Board considers the Merger particularly advantageous to
Crystal Shareholders, and considers the exchange of investments to be favorable,
in that the Crystal Shareholders will receive a security which, in the opinion
of the Crystal Directors, represents an investment of the same character that
has significantly greater market liquidity than the Crystal Common Stock. The
receipt of CWS shares as a result of the Merger is also intended to be a
tax-

                                       22
<PAGE>   36
free exchange, thereby affording Crystal Shareholders an equity participation in
CWS without currently incurring federal income tax liability. See "CERTAIN
FEDERAL INCOME TAX CONSEQUENCES". The Board did not perform any quantifiable
analysis in concluding that the exchange of investments was favorable.

         The Crystal Board considered economic, financial and legal factors in
reaching its conclusion to approve and recommend the transaction. The economic
factors included the greater access to capital Crystal would have through CWS
for the operation and expansion of its business, and cost impacts associated
with compliance with an increasing number of laws and regulations affecting such
business. This included economic regulation by the DPUC, environmental
regulation and health-related regulation (including maintaining compliance with
the Federal Safe Drinking Water Act and its amendments). The costs of
maintaining compliance with such laws and regulations was imposing greater
burdens on the revenue requirements and rates of companies the size of Crystal
Water. It was also becoming apparent to the Board of Crystal that larger water
companies could more effectively absorb the costs of regulatory compliance.

         The financial factors considered related primarily to whether the
aggregate purchase price to be received by Crystal was fair. In addition, the
Crystal Board considered the facts that the transaction would not have immediate
tax consequences for the Crystal Shareholders, that the Crystal Shareholders
would receive securities with a more active trading market and that CWS had a
long record of paying uninterrupted dividends on its Common Stock. The legal
factors considered included the structure and form of the transactions and the
effect thereof on Crystal Shareholders, as well as the likelihood that CWS, as a
Connecticut-based company with water supply operations proximate to Crystal's
service area, could obtain necessary regulatory approval for the transaction.

         The Crystal Board made its determination without the assistance of a
financial advisor and without a "fairness opinion". Crystal is in the regulated
business of public water supply within the Sate of Connecticut and is
experienced in regulation by the DPUC, which determines the rates water
companies may charge for water service and which must approve the economic
aspects of the Merger. The Crystal Board believed that it could rely on the
regulatory and financial experience of its management in evaluating the
transaction, without incurring the expense of a fairness opinion, in addition to
the fact that Crystal received and considered other proposals relating to the
possible acquisition of Crystal.

         The merger of Crystal and CWS will allow Crystal Shareholders to
realize a significant increase in the value of their interest in Crystal through
a tax-free transaction, while allowing Crystal Shareholders to continue to
participate as investors in the water utility industry through ownership of a
stronger, combined entity better able to take advantage of future consolidation
in the industry and achieve some of the economies of scale that Crystal had been
seeking.

                                       23
<PAGE>   37
         In addition, Crystal believes that the combined entity will provide
more opportunities for its employees, moderate future rate increases to the
companies' customers through the realization of economies of scale and provide
continued excellent service to its customers. The combined entity will also be
in a better position to support customer growth in the regions served.

         The foregoing discussion of the information and factors considered by
the Crystal Board of Directors is not intended to be exhaustive, but includes
all material factors considered by the Crystal Board. In reaching its
determination to approve and recommend the Merger, the Crystal Board of
Directors did not assign relative or specific weights to the foregoing factors,
and individual directors may have given different weights to different factors.

         FOR THE REASONS DESCRIBED ABOVE, THE CRYSTAL BOARD OF DIRECTORS HAS
DETERMINED THE MERGER TO BE FAIR AND IN THE BEST INTERESTS OF CRYSTAL AND ITS
SHAREHOLDERS, CUSTOMERS AND COMMUNITIES SERVED. ACCORDINGLY, THE CRYSTAL BOARD
OF DIRECTORS HAS UNANIMOUSLY APPROVED THE MERGER AGREEMENT, AND THE TRANSACTIONS
CONTEMPLATED THEREBY, INCLUDING THE MERGER, AND UNANIMOUSLY RECOMMENDS THAT
SHAREHOLDERS VOTE "FOR" APPROVAL OF THE MERGER.

CWS's REASONS FOR THE TRANSACTION

         CWS believes that the combination with Crystal can provide better
opportunities to achieve significant benefits for both companies' shareholders,
customers, employees and the regions that they serve than could be achieved by
the two companies separately.

         CWS, through its regulated public utility subsidiary, CWC, has been
acquiring and consolidating various small, privately owned water systems
adjacent to its service territory in Connecticut. Beginning in 1986, CWS has
acquired 23 water systems in Connecticut. CWS's management anticipates that the
Merger will permit CWS to enter, and subsequently expand its customer growth in,
the regions served by Crystal's operations in southeastern Connecticut.

         CWS has focused primarily on southeastern and eastern Connecticut as
areas for expansion through acquisitions of other water companies. In 1997, CWS
acquired three water systems in this part of the state, adding 530 customers to
its customer base. In April, 1999, CWS acquired Gallup. Gallup has 1,154
customers in Plainfield and Griswold. The Gallup water distribution system is
within ten miles of the CWC distribution system. The ownership of both Gallup
and Crystal would encompass a service area in Connecticut that is experiencing
rapid growth. The proximity of the service areas would enable CWS to supervise
and coordinate the operations of these companies with greater economy than could
be achieved through their present separate ownership. The acquisition is
therefore a natural geographic fit and would expand CWS's core water supply
business, integrate water supply planning and create opportunities for

                                       24
<PAGE>   38
operating efficiency. CWS would also benefit from the inclusion in this
transaction of Crystal's reservoir and surrounding land holdings. The inactive
status of this reservoir has placed the approximately 300 acres of surrounding
land holdings in a position under which this land can be marketed for sale. The
circumstance of readily disposable land holdings, operational synergies and an
area where significant growth is occurring justify the price to be paid by CWS
in the Merger.

         CWS has not retained an outside party to evaluate the proposed Merger
but has instead relied upon the knowledge of its management concerning the
business of public water supply in Connecticut (and in particular the business
of Crystal), and utility regulation and ratemaking in Connecticut, in
considering the financial viability of the Merger. The relatively small size of
the transaction was also a factor in not retaining an outside financial advisor.
The CWS Board believes that the Merger is justified by the overall benefit to
CWS and is in the best interests of the CWS Shareholders.

                              THE MERGER AGREEMENT

         The following is a brief summary of certain provisions of the Merger
Agreement, which is attached as Appendix A to this Proxy Statement/Prospectus
and is incorporated herein by reference. Such summary is qualified in its
entirety by reference to the Merger Agreement.

THE MERGER

         The Merger Agreement provides that, following the approval and adoption
of the Merger Agreement by the Crystal Shareholders and the satisfaction or
waiver of the other conditions to the Merger, on the Closing Date, Crystal will
be merged with NewCo, a wholly-owned subsidiary of CWS, with Crystal becoming a
wholly-owned subsidiary of CWS and continuing as the surviving corporation (the
"Surviving Company"). As a result of the Merger and assuming an Exchange Ratio
of 3.12:1.0, CWS would issue 3.12 shares of CWS Common Stock to holders of
Crystal Common Stock. This share amount assumes that the Exchange Ratio is based
upon a Closing Price of $24, which, in turn, is based upon the assumption that
the Merger had been consummated on June 11, 1999. See "THE MERGER AGREEMENT --
Consideration" on page 26. Cash will be paid in lieu of fractional shares.
Holders of Crystal Common Stock are entitled to dissenters' rights in connection
with the Merger. See "COMPARISON OF SHAREHOLDER RIGHTS -- Dissenters' Rights of
Appraisal" and "THE MERGER AGREEMENT -- Conditions Precedent to the Merger".

         The Merger will become effective in accordance with the Plan of Merger
to be filed with the Secretary of State of Connecticut. It is anticipated that
such filing will be made immediately after the Closing.

                                       25
<PAGE>   39
SURVIVING COMPANY

         At the Effective Time, each issued and outstanding share of common
stock of NewCo shall remain issued and outstanding and unaffected by the Merger.
The Certificate of Incorporation of NewCo and the By-Laws of Crystal as in
effect immediately prior to the Closing Date will be the Certificate of
Incorporation and By-Laws of the Surviving Company after the Closing Date, until
thereafter changed or amended as provided therein or by applicable law.

CONSIDERATION

         At the Closing Date, by virtue of the Merger and without any action by
any holder of Crystal Common Stock, each share of Crystal Common Stock will be
converted into the right to receive that number of shares of CWS Common Stock
equal to the Exchange Ratio. The Exchange Ratio will be calculated by dividing
$75.00 by the Closing Price (as defined below); provided, however, that the
Closing Price shall not be more than $31.00 or less than $24.00. The Closing
Price is the average of the daily last sale prices of the CWS Common Stock for
the ten consecutive business days commencing twenty business days before the
Closing Date (as defined in the Merger Agreement).

         Based upon the capitalization of Crystal and CWS as of December 31,
1998 and an assumed Exchange Ratio of 3.12:1.0 (based on the assumption that the
Merger was consummated on June 11, 1999), the holders of the then outstanding
shares of Crystal Common Stock would own approximately 310,346 shares of CWS
Common Stock or approximately 6% of the outstanding shares of CWS Common Stock
as a result of the Merger.

FRACTIONAL SHARES

         No fractional shares of CWS Common Stock will be distributed pursuant
to the Merger. If any Crystal Shareholder is not entitled to a whole number of
shares of CWS Common Stock, the Crystal Shareholder will receive a cash payment
in lieu of any entitlement to a fractional share of CWS Common Stock from the
proceeds of a sale on NASDAQ by CWS of a sufficient number of shares of CWS
Common Stock to settle the aggregate amount of fractional share distribution
entitlements of all similarly situated shareholders of Crystal.

EXCHANGE OF SHARES

         At the Closing Date, the stock transfer books of Crystal shall be
closed and there shall be no further registration of transfers of Crystal Common
Stock. Immediately after the Closing Date, transmittal letters will be mailed to
each holder of record of Crystal Common Stock to be used in forwarding his or
her certificates evidencing such shares for surrender and exchange for
certificates evidencing the shares of CWS Common Stock to which he or she has
become

                                       26
<PAGE>   40
entitled. After receipt of such transmittal form, each holder of certificates
formerly representing Crystal Common Stock should surrender such certificates to
the paying agent approved by CWS, and each such holder will receive in exchange
therefor certificates evidencing the number of whole shares of CWS Common Stock
to which such holder is entitled. Such transmittal letters will be accompanied
by instructions specifying other details of the exchange. CRYSTAL SHAREHOLDERS
SHOULD NOT SEND IN THEIR STOCK CERTIFICATES TO THE PAYING AGENT UNTIL THEY
RECEIVE A TRANSMITTAL LETTER FOLLOWING THE CLOSING DATE.

NO FURTHER RIGHTS

         From and after the Closing Date, holders of certificates representing
shares of Crystal Common Stock will cease to have any rights with respect to
Crystal Common Stock. The sole right of holders of such certificates shall be
the right to receive the number of shares of CWS Common Stock which the holder
of such certificate is entitled to receive. The holder of such unexchanged
certificate will not be entitled to receive any dividends or other distributions
declared or made after the Closing Date with respect to CWS Common Stock until
the certificate is surrendered. Subject to applicable laws, such dividends and
distributions, if any, will be accumulated and, at the time of such surrender,
all such unpaid dividends and distributions will be paid, without interest. None
of CWS, Crystal, the paying agent or any other person will be liable to any
holder of shares of Crystal Common Stock for any amount delivered in good faith
to a public official pursuant to any applicable abandoned property, escheat or
similar laws.

         If a certificate for Crystal Common Stock has been lost, stolen or
destroyed, the paying agent will issue CWS Common Stock in accordance with the
Merger Agreement upon receipt of appropriate evidence as to such loss, theft or
destruction, appropriate evidence as to the ownership of such certificate by the
claimant and appropriate and customary indemnification.

         For a description of the differences between the rights of the holders
of CWS Common Stock and Crystal Common Stock, see "COMPARISON OF SHAREHOLDER
RIGHTS".

GOVERNANCE OF CWS AND THE SURVIVING COMPANY

         The Merger Agreement sets forth certain matters related to the Board of
Directors and the executive officers of CWS and the Surviving Company, from and
after the Closing Date. See "MANAGEMENT FOLLOWING THE MERGER".

REPRESENTATIONS AND WARRANTIES

         The Merger Agreement contains certain representations and warranties of
CWS regarding, without limitation, (i) due organization and good standing, (ii)
validity and non-assessability of its Common Stock, (iii) absence of defaults,
(iv) corporate authority to enter into the contemplated transaction, (v) recent
reports filed with the SEC, and (vi) absence of material adverse changes in
CWS's business or other material events.

         The Merger Agreement contains certain representations and warranties of
Crystal regarding, without limitation, (i) due organization and good standing,
(ii) authorized capital stock, (iii) ownership of subsidiaries and other
investments, (iv) corporate authority to enter into

                                       27
<PAGE>   41
the Merger, (v) absence of defaults, (vi) financial statements, (vii) absence of
certain material adverse changes in Crystal's business or other material events,
(viii) compliance with applicable laws, (ix) real and personal property, (x)
employees and employee benefit plans, (xi) insurance, (xii) tax matters, (xiii)
condition of assets, (xiv) regulatory matters, including utility regulation, and
(xv) the absence of certain undisclosed liabilities relating to (a) contractual
defaults, (b) material changes or events, (c) litigation, (d) violations of law,
(e) related party transactions, (f) bank accounts and/or credit, and (g)
environmental matters.

CERTAIN COVENANTS

         All Parties.

         Pursuant to the Merger Agreement, CWS and Crystal have each agreed that
prior to the Closing Date, each will, among other things, (i) treat information
received from the other party as confidential, (ii) use its best efforts to
take, or cause to be taken, all actions necessary to consummate the Merger,
(iii) not take any action that would result in any of the representations and
warranties set forth in the Merger Agreement becoming untrue at the Closing
Date, and (iv) use its best efforts to obtain all regulatory and other approvals
required to consummate the Merger.

         CWS.

         In addition to the covenants above, CWS has agreed to, among other
things, prepare and file with the SEC and duly seek effectiveness of a
Registration Statement on Form S-4 containing this Proxy Statement/Prospectus.

         Crystal.

         In addition to the convents above, Crystal has agreed that among other
things, prior to the Closing Date, except (A) as permitted or required by the
Merger Agreement or (B) as consented to by CWS, it will, among other things, (i)
carry on its business in the ordinary course so that its representations and
warranties will be true at the Closing Date and so that the conditions to be
satisfied by the Companies under the Merger Agreement will be satisfied on or
prior to the Closing Date; (ii) co-operate with CWS to effect a satisfactory
transition in the Companies' operations; (iii) not dispose of any Assets (as
defined in the Merger Agreement) of the Companies having a value of $5,000 or
more or dispose of assets having an aggregate value of

                                       28
<PAGE>   42
$25,000 or more; (iv) not incur additional liabilities other than in the
ordinary course of business in the aggregate amount of $25,000 or more whether
for borrowed money of otherwise, or encumber of any of the Assets; (v) maintain
in force all existing liability insurance policies and bonds; (vi) advise CWS in
writing of any occurrence of any events which may be material and adverse to any
of the Companies; (vii) maintain Assets in good condition; (viii) not enter into
any new leases or contracts that would impose any aggregate obligation in excess
of $25,000; (ix) not make any material alterations to the Assets; (x) not
cancel, amend or modify in any material respect any material easement, license
or other right held by either of the Companies; (xi) not increase any
compensation payable to any officers or employees; (xii) not issue, sell or
otherwise dispose of any the shares of capital stock of either of the Companies
or agree to acquire any of the shares of such capital stock or grant any
options, warrants or otherwise to acquire any of such capital stock; (xiii) pay
no dividends or make any other distributions on any shares of capital stock
except for regularly scheduled dividend payments by Crystal of $.75 per common
share paid on April 1, 1999 and by Crystal at $.65 per common share payable on
November 1, 1999 if the Merger has not been closed by that date; (xiv) give to
CWS and its representatives reasonable access to all Assets, documents, etc.;
(xv) notify CWS promptly of any lawsuit, inquiry or investigation involving a
transaction contemplated in the Merger Agreement or which might have a material
adverse effect on either of the Companies or any of the Assets; (xvi) use its
best efforts to remain in compliance with all laws, regulations, etc.; (xvii)
submit the Plan of Merger to shareholders of Crystal, recommend approval thereof
and use its best efforts to solicit the requisite approval of the Merger by
Crystal Shareholders; (xviii) provide CWS with ongoing, current information with
respect to the Companies; and (xviv) give prompt notice to CWS of the occurrence
of any event which would be likely to cause any representation or warranty
contained in the Merger Agreement to be untrue or inaccurate or of any failure
of either of the Companies or any officers, directors or employees to comply
with any covenant or condition to be complied with pursuant to the Merger
Agreement.

CONDITIONS PRECEDENT TO THE MERGER

         The respective obligations of each party to the Merger Agreement to
effect the Merger are subject to the fulfillment prior to the Closing Date of
certain conditions precedent.

         All Parties.

         The obligations of CWS and Crystal are subject to the fulfillment of
each of the following conditions prior to the Closing Date, unless waived by
both parties: (i) receipt of DPUC approval; (ii) the Merger shall have been
approved by the requisite number of shareholders of Crystal; (iii) the
Registration Statement of which this Proxy Statement/Prospectus is a part shall
have become effective and shall not be the subject of a stop order or
proceedings seeking a stop order; and (iv) the representations and warranties of
CWS and Crystal set forth in the Merger Agreement will have been true and
correct in all material respects.

                                       29
<PAGE>   43
         CWS.

         The obligation of CWS to effect the Merger is subject to the
fulfillment of various conditions, prior to or at the Closing Date, unless
waived by CWS, including, among others, (i) Crystal shall have performed and
complied in all material respects with the obligations required to be performed
by it prior to or at the Closing Date pursuant to the Merger Agreement, (ii) the
holders of more than 10% of Crystal's capital stock shall not have exercised
their appraisal rights under Connecticut law, (iii) the DPUC shall have
authorized CWS, as owner of the Companies, to continue to charge the Companies'
current rates for water service, (iv) Crystal shall have obtained consents
necessary and appropriate to effect the transactions contemplated by the Merger
Agreement, (v) there shall have been no material adverse change in the Assets,
business, results of operations or condition, financial or otherwise, of either
of the Companies taken as a whole, (vi) the Property shall be in good condition,
comply with all applicable legal requirements and shall be free and clear of any
management, leasing or other agreements or contracts, (vii) receipt of an
opinion of Whitman Breed Abbott and Morgan LLP, counsel to Crystal, in form and
substance reasonably satisfactory to CWS and its counsel, (viii) receipt of
resignations of officers and directors of each of the Companies (except for
Messrs. Engle and Kempain), (ix) execution by Messrs. Roger Engle, Kempain,
Pezanko and Roger D. Engle of employment agreements, and (x) the Merger shall
have met the requirements for pooling of interests accounting treatment
(although the parties expect that the Merger will be treated as a pooling of
interests, if the cash value of the sum of the total number of CWS fractional
shares sold and the number of Crystal shares for which appraisal rights are
exercised is more than 10% of the total Merger consideration, the Merger will
not qualify for pooling).

         Crystal.

         The obligation of Crystal to effect the Merger is subject to the
fulfillment of various conditions, prior to or at the Closing Date, unless
waived by Crystal, including, among others, (i) CWS shall have performed and
complied in all material respects with the obligations required to be performed
by it prior to or at the Closing Date pursuant to the Merger Agreement, (ii)
Crystal shall have received from Day, Berry & Howard LLP, counsel to CWS, an
opinion as to such matters reasonably requested by Crystal and its counsel,
(iii) the Merger shall be treated as a reorganization, within the meaning of
Section 368(a) of the Internal Revenue Code of 1986, as amended (the "Code")
(which will be evidenced by an opinion to that effect from Day, Berry & Howard,
LLP, counsel for CWS), and (iv) Crystal Water and CWS shall have entered into
satisfactory arrangements with Mr. Engle with respect to his subsequent
employment and matters relating thereto.

TERMINATION OR AMENDMENT

         The Merger Agreement may be terminated at any time prior to the Closing
Date, whether before or after approval of the Merger by Crystal Shareholders,
(i) by mutual written consent of

                                       30
<PAGE>   44
CWS and Crystal, or (ii) by either CWS or Crystal if (1) the other party shall
not have complied with or performed the conditions to said party's closing, (2)
the Merger shall not have been consummated on or before December 31, 1999 (the
"Termination Date"), or (3) the Closing Price shall be $20.00 or less.

         The parties to the Merger Agreement have agreed that, in the event of
the termination of such Agreement, all obligations of all of the parties will
terminate and no party will have any obligation or liability to any of the other
parties with respect to any breach of the Merger Agreement, regardless of
whether such breach is outstanding or curable at the date of termination of the
Merger Agreement.

         The Merger Agreement can be amended by mutual written consent of
Crystal and CWS and any failure of either Crystal or CWS to comply with any of
the conditions set forth in the Merger Agreement may be waived in writing by the
other party. The President of Crystal and the President or any Vice President of
CWS have full power to interpret the Merger Agreement on behalf of their
respective companies and any such interpretation shall be binding on such
company.

FEES AND EXPENSES

         The Merger Agreement provides that each party will pay all of its own
legal, accounting and other expenses incurred in the preparation of the Merger
Agreement and the performance of the terms and provisions of the Merger
Agreement.

                     CERTAIN FEDERAL INCOME TAX CONSEQUENCES

         The following summary discusses the material federal income tax
consequences of the Merger. The summary is based upon the Code, applicable
Treasury regulations thereunder and administrative rulings and judicial
authority as of the date hereof. All of the foregoing are subject to change,
possibly with retroactive effect, and any such change could affect the
continuing validity of the following discussion. The discussion assumes that
holders of Crystal Common Stock hold such stock as a capital asset for federal
income tax purposes. Further, the discussion does not address the tax
consequences that may be relevant to a particular shareholder subject to special
treatment under certain federal income tax laws, such as dealers in securities,
banks, insurance companies, tax-exempt organizations, non-United States persons,
shareholders who acquired Crystal Common Stock through the exercise of options
or otherwise as compensation or through a tax-qualified retirement plan, and
holders of options under Crystal benefit plans. The discussion does not address
any consequences arising under the laws of any state, locality or foreign
jurisdiction.

         Neither Crystal nor CWS has requested a ruling from the Internal
Revenue Service ("IRS") regarding any of the federal income tax consequences of
the Merger. The opinion of

                                       31
<PAGE>   45
counsel as to such federal income tax consequences described below will not be
binding on the IRS and will not preclude the IRS from adopting a position
contrary to that of the opinion.

         As of the date hereof, it is intended that the Merger will constitute a
reorganization pursuant to Section 368(a) of the Code and that for federal
income tax purposes, no gain or loss will be recognized by Crystal or the
Crystal Shareholders to the extent they receive shares of CWS. The obligation of
Crystal to consummate the Merger is conditioned on the Merger constituting a
reorganization within the meaning of Section 368(a)(1) of the Code (which will
be evidenced by an opinion of Day, Berry & Howard LLP counsel to CWS). Such
opinion will be based upon facts, representations and assumptions set forth in
such opinion and upon certificates of officers of Crystal and CWS.

         Assuming the Merger constitutes a reorganization under Section
368(a)(1) of the Code, no gain or loss will be recognized by holders of Crystal
Common Stock as a result of the surrender of their Crystal Common Stock for CWS
Common Stock pursuant to the Merger (except as discussed below with respect to
cash received in lieu of fractional shares). The aggregate tax basis of the CWS
Common Stock received in the Merger (including any fractional shares of CWS
stock deemed received) will be the same as the aggregate tax basis of the
Crystal Common Stock surrendered in exchange therefor in the Merger. The holding
period of the CWS Common Stock received in the Merger (including any fractional
shares of CWS stock deemed received) will be the same as the holding period of
the Crystal Common Stock surrendered in exchange therefor in the Merger.

         If a holder of Crystal Common Stock receives cash in lieu of a
fractional share interest in CWS Common Stock in the Merger, such fractional
share interest will be treated as having been distributed to the holder, and
such cash amount will be treated as received in redemption of the fractional
share interest. Under Section 302 of the Code, if such redemption is "not
essentially equivalent to a dividend" after giving effect to the constructive
ownership rules of the Code, the holder will generally recognize capital gain or
loss equal to the cash amount received for the fractional share interest reduced
by the portion of the holder's tax basis in the Crystal Common Stock surrendered
that is allocable to the fractional share interest in CWS Common Stock. Under
these rules, a holder of Crystal Common Stock should ordinarily recognize
capital gain or loss on the receipt of cash in lieu of a fractional share
interest in CWS Common Stock.

         THE PRECEDING DISCUSSION DOES NOT PURPORT TO BE A COMPLETE ANALYSIS OR
DISCUSSION OF ALL POTENTIAL TAX EFFECTS RELEVANT TO THE MERGER. THUS, CRYSTAL
SHAREHOLDERS ARE URGED TO CONSULT THEIR OWN TAX ADVISORS AS TO THE SPECIFIC TAX
CONSEQUENCES TO THEM OF THE MERGER, INCLUDING TAX RETURN REPORTING REQUIREMENTS,
THE APPLICABILITY AND EFFECT OF FEDERAL, STATE, LOCAL AND OTHER APPLICABLE TAX
LAWS AND THE EFFECT OF ANY PROPOSED CHANGES IN TAX LAWS.

                                       32
<PAGE>   46
                              ACCOUNTING TREATMENT

         The Merger is expected to qualify as a pooling of interests for
accounting and financial reporting purposes. Under this accounting method, the
assets and liabilities of Crystal will be carried forward to CWS on a
consolidated basis at their historical recorded bases. Results of operations of
CWS on a consolidated basis will include the results of Crystal for the entire
fiscal year in which the Merger occurs. The reported balance sheet amounts and
results of operations of the separate corporations for prior periods will be
combined, reclassified and conformed, as appropriate, to reflect the combined
balance sheets and statements of results of operations for Crystal and CWS. It
is a condition to the obligations of CWS under the Merger Agreement that the
transactions contemplated by the Merger Agreement, if consummated, will qualify
as a transaction to be accounted for in accordance with the pooling of interests
method of accounting under the requirements of generally accepted accounting
principles (although the parties expect that the Merger will be treated as a
pooling of interests, if the cash value of the sum of the total number of CWS
fractional shares sold and the number of Crystal shares for which the appraisal
rights are exercised is more than 10% of the total Merger consideration, the
Merger will not qualify for pooling). See "UNAUDITED PRO FORMA COMBINED
CONDENSED FINANCIAL INFORMATION".

                      RESTRICTIONS ON RESALE OF SECURITIES

         The shares of CWS Common Stock to be issued to the Crystal Shareholders
in connection with the Merger have been registered under the Securities Act. CWS
Common Stock received by the Crystal Shareholders upon consummation of the
Merger will be freely transferable under the Securities Act, except for shares
issued to any person who may be deemed an "Affiliate" (as defined below) of
Crystal within the meaning of Rule 145 under the Securities Act. "Affiliates"
are generally defined as persons who control, are controlled by, or are under
common control with Crystal at the time the Merger is submitted for vote or
consent (generally, directors and executive officers of Crystal and major
holders of Crystal Common Stock). Affiliates of Crystal may not sell their
shares of CWS Common Stock acquired in connection with the Merger, except
pursuant to an effective registration statement under the Securities Act
covering such shares or in compliance with Rule 145 or another applicable
exemption from the registration requirements of the Securities Act. In general,
under Rule 145, for one year following the Closing Date, an Affiliate (together
with certain related persons) would be entitled to sell shares of CWS Common
Stock acquired in connection with the Merger only through unsolicited "brokers'
transactions" or in transactions directly with a "market maker," as such terms
are defined in Rule 144 under the Securities Act. Additionally, the number of
shares to be sold by an Affiliate (together with certain related persons and
certain persons acting in concert) during such one-year period within any
three-month period for purposes of Rule 145 may not exceed the greater of 1% of
the outstanding shares of CWS Common Stock or the average weekly trading volume
of such stock during the four calendar weeks preceding such sale. Rule 145 would
remain available to Affiliates only if CWS remained current with its periodic
filings

                                       33
<PAGE>   47
with the SEC under the Exchange Act. Beginning one year after the Closing Date,
an Affiliate would be able to sell such CWS Common Stock without such manner of
sale or volume limitations, provided that CWS was current with its Exchange Act
filings and such Affiliate was not then an affiliate of CWS. Beginning two years
after the Closing Date, an Affiliate would be able to sell such shares of CWS
Common Stock without any restrictions so long as such Affiliate had not been an
affiliate of CWS for at least three months prior to the date of such sale.
Affiliates of CWS are subject to further limitations and may not sell their
shares of CWS Common Stock except pursuant to an effective registration
statement under the Securities Act covering such shares or in compliance with
Rule 144 or another applicable exemption from the registration requirements of
the Securities Act. Rule 144 permits affiliates to sell shares subject to the
volume and manner of sale provisions described above and subject to the
availability of certain public information about CWS and the filing of certain
notices of sale. The Merger Agreement requires Crystal to cause each of its
affiliates to execute a written agreement to the effect that such persons will
not offer or sell or otherwise dispose of any of the shares of CWS Common Stock
issued to such persons in the Merger in violation of the Securities Act or the
rules and regulations promulgated by the SEC thereunder.

                                 NASDAQ LISTING

         CWS will file a Notification Form for the Listing of Additional Shares
prior to the Closing Date with the NASDAQ National Market relating to the shares
of CWS Common Stock to be issued in the Merger to the Crystal Shareholders.
Although no assurance can be given that the NASDAQ National Market will accept
the shares of CWS Common Stock to be so issued for listing, CWS anticipates that
such shares of CWS Common Stock will be listed. It is not a condition to the
consummation of the Merger that such shares of CWS Common Stock be listed on the
NASDAQ National Market.

                        RIGHTS OF DISSENTING SHAREHOLDERS

         Any Crystal Shareholder who objects to the Merger Agreement shall have
the right to be paid the fair value of all shares of Crystal Common Stock owned
by such shareholder in accordance with the provisions of Sections 33-855 to
33-872 of the CBCA, a copy of which is set forth in Appendix B to this Proxy
Statement/Prospectus. The right to be paid the value of such shares shall be
such shareholder's exclusive remedy as holder of such shares with respect to the
Merger, whether or not such shareholder proceeds as provided in CBCA Sections
33-855 to 33-872.

         Any Crystal Shareholder may elect to exercise such right by giving
written notice to Crystal of such shareholder's intent to demand payment for
such shareholder's shares as provided in CBCA Section 33-861(a) prior to the
voting of the Crystal Shareholders on the proposal to approve the Merger
Agreement and must not vote any of his or her shares in favor of

                                       34
<PAGE>   48
the proposal. Such notice should be sent to Crystal Water Utilities Corporation,
321 Main Street, Danielson, Connecticut 06239, Attention: Secretary.

         A CRYSTAL SHAREHOLDER WHO VOTES IN FAVOR OF THE MERGER AGREEMENT WILL
BE PRECLUDED FROM EXERCISING DISSENTERS' RIGHTS.

         A VOTE AGAINST THE MERGER AGREEMENT WILL NOT OF ITSELF SATISFY THE
REQUIREMENT THAT A DISSENTING CRYSTAL SHAREHOLDER DELIVER HIS OR HER WRITTEN
NOTICE OF INTENT TO DEMAND PAYMENT IF THE MERGER IS CONSUMMATED, NOR WILL SUCH
VOTE SATISFY ANY OTHER NOTICE REQUIREMENT UNDER CONNECTICUT LAW WITH RESPECT TO
DISSENTERS' RIGHTS.

         A demand for payment must be executed by or for the shareholder of
record fully and correctly, as the shareholder's name appears on the share
certificate. A beneficial owner of shares of Crystal Common Stock who is not the
record owner may make such demand for payment with respect to all (but not less
than all) shares held on his or her behalf if the beneficial owner submits to
Crystal at or before the assertion of his or her dissenters' rights a written
consent of the record holder. A record owner, such as a broker, who holds
Crystal Common Stock for others, may make such demand for payment with respect
to less than all of the shares of Crystal Common Stock held of record by such
person. In that event, the record owner must make such demand with respect to
all shares owned beneficially by the same person, and must provide Crystal with
the name and address of each person on whose behalf such demand is being made.

         If the Merger Agreement is approved, any Crystal Shareholder notifying
Crystal of his or her intent to demand payment for his or her shares as provided
in CBCA Section 33-861(a), provided none of such shareholder's shares shall have
been voted in favor of the Merger Agreement, may require Crystal to purchase
such shareholder's shares at fair value. As provided in CBCA Section 33-862,
Crystal shall send a dissenters' notice to shareholders who have complied with
CBCA Section 33-861 no later than ten days after the consummation of the Merger.
The dissenters' notice sent by Crystal shall state where the demand for payment
must be sent and where and when certificates for certificated shares must be
deposited; inform holders of uncertificated shares to what extent transfer of
the shares will be restricted after the payment demand is received; supply a
form for demanding payment that includes the date of the first announcement to
news media or to shareholders of the terms of the Merger Agreement (March 10,
1999); and require that each Crystal Shareholder asserting dissenters' rights
certify whether or not such shareholder acquired beneficial ownership of the
shares before that date. Finally, Crystal shall set a date by which Crystal must
receive the payment demand, which date may not be fewer than 30 nor more than 60
days after the date that the written dissenters' notice is delivered by Crystal,
and Crystal shall ensure that each such dissenters' notice is accompanied by a
copy of CBCA Sections 33-855 to 33-872.

                                       35
<PAGE>   49
         After a Crystal Shareholder receives such written dissenters' notice by
Crystal, such shareholder must demand payment for such shareholder's shares and
certify whether such shareholder acquired beneficial ownership of such shares
prior to the date of the first announcement to the news media or to shareholders
of the terms of the Merger Agreement in accordance with the terms of the
dissenters' notice, as provided in CBCA Section 33-863(a). Such shareholder who
demands payment shall also be required to submit the certificate or certificates
representing such shareholder's shares to Crystal in accordance with the terms
of the dissenters' notice. A CRYSTAL SHAREHOLDER'S FAILURE TO DEMAND PAYMENT OR
DEPOSIT HIS OR HER SHARE CERTIFICATES SHALL TERMINATE SUCH SHAREHOLDER'S RIGHTS
UNDER CBCA SECTIONS 33-855 TO 33-872.

         If a Crystal Shareholder makes such demand for payment and submits such
share certificates to Crystal, such shareholder shall retain all other rights of
a Crystal Shareholder until these rights are canceled or modified by the
consummation of the Merger as provided in CBCA Section 33-863(b). Any
shareholder failing to make such demand as described above shall be bound by the
terms of the Merger Agreement if it is approved.

         Pursuant to CBCA Section 33-864, Crystal is further entitled to
restrict the transfer of uncertificated shares from the date the demand for
payment by such shareholders is received until Crystal either consummates the
Merger or fails to do so within 60 days after the date set for demanding payment
and depositing share certificates. A Crystal Shareholder who has asserted
dissenters' rights as to uncertificated securities retains all rights (other
than the foregoing potential restriction on transfer) of a Crystal Shareholder
until such rights are canceled or modified by the consummation of the Merger.

         After Crystal either receives such demand for payment by a Crystal
Shareholder, or upon consummation of the Merger, Crystal shall pay each
shareholder who makes a proper demand for payment pursuant to CBCA Section
33-863 the amount Crystal estimates to be the fair value of such shareholder's
shares, plus accrued interest as provided in CBCA Section 33-865(a). The payment
by Crystal to such shareholder shall be accompanied by: Crystal's balance sheet
as of the fiscal year ending not more than 16 months before the date of payment;
an income statement for that year; a statement of changes in shareholders'
equity for that year; the latest available interim financial statements, if any;
a statement of Crystal's estimate of the fair value of the shares; an
explanation of how the interest was calculated; a statement of the dissenting
shareholder's right to demand payment under CBCA Section 33-860; and a copy of
CBCA Sections 33-855 to 33-872.

         Pursuant to CBCA Section 33-866, if the Merger is not consummated
within 60 days after the date set for such shareholders' demand for payment and
deposit of share certificates, Crystal shall return the deposited certificates
and release the transfer restrictions imposed on uncertificated shares. If the
Merger is consummated after the deposited certificates have been

                                       36
<PAGE>   50
returned and the transfer restrictions have been released, Crystal shall send a
new dissenters' notice under CBCA Section 33-862 and repeat the payment demand
procedure.

         Crystal may elect to withhold payment to a shareholder who makes a
demand for payment pursuant to CBCA Section 33-863 if such shareholder was not
the beneficial owner of such shares of Crystal Common Stock before the date set
forth in the dissenters' notice as the date of the first announcement to the
news media or to shareholders of the terms of the Merger Agreement. Pursuant to
CBCA Section 33-867(b), if Crystal elects to withhold payment to such
shareholder and the Merger is consummated, Crystal shall estimate the fair value
of such shareholder's shares, plus accrued interest, and shall pay this amount
to such shareholder if such shareholder agrees to accept such payment in full
satisfaction of such shareholder's demand. Crystal's offer to such shareholder
shall be accompanied by a statement of Crystal's estimate of the fair value of
such shares, an explanation of how the interest was calculated and a statement
of such shareholder's right to demand payment under CBCA Section 33-868.

         Pursuant to CBCA Section 33-868, a dissenting Crystal Shareholder may
notify Crystal in writing of such shareholder's own estimate of the fair value
of his shares and the amount of interest due, and demand payment of his or her
estimate, less any payment by Crystal under CBCA Section 33-865, or may reject
Crystal's offer to purchase such shareholder's shares, and demand payment for
the fair value of such shareholder's shares and interest owing, provided,
however, that such action may be taken only if (a) such shareholder believes
that the amount paid under CBCA Section 33-865 or offered under CBCA Section
33-867 is less than the fair value of such shareholder's shares or that the
interest due is incorrectly calculated; (b) Crystal fails to make payment under
CBCA Section 33-865 within 60 days after the date set for such shareholder's
demand for payment; or (c) if the Merger is not consummated, and Crystal fails
to return the deposited certificates or release the transfer restrictions
imposed on uncertificated shares within 60 days after the date set for such
shareholder's demand for payment. Such dissenting Crystal Shareholder must make
a demand for payment pursuant to CBCA Section 33-868(a) within 30 days after
Crystal makes or offers payment for such shareholder's shares. FAILURE TO MAKE
SUCH A DEMAND WITHIN THE 30-DAY PERIOD WILL BE TREATED AS A WAIVER OF SUCH
SHAREHOLDER'S RIGHT TO DEMAND PAYMENT IN AN AMOUNT EXCEEDING THE AMOUNT
PREVIOUSLY PAID OR OFFERED BY CRYSTAL.

         If a Crystal Shareholder's demand for payment under CBCA Section 33-868
remains unsettled, Crystal shall commence a proceeding within 60 days after
receipt of such shareholder's demand for payment and file a petition in the
Connecticut Superior Court for the Judicial District of Windham at Putnam,
Connecticut or before any judge thereof, requesting that the fair value of the
shares of such shareholder and the accrued interest thereon be found and
determined as provided in CBCA Section 33-871(a). If Crystal fails to timely
commence such proceeding, Crystal shall pay each dissenting shareholder whose
demand remains unsettled the amount demanded. All shareholders making such
demand for payment as described above, whose demands remain unsettled, wherever
residing, shall be made parties to the proceeding. A

                                       37
<PAGE>   51
copy of the petition shall be served on each such shareholder who is a resident
of Connecticut. Non-resident dissenting shareholders may be served by registered
or certified mail or by publication as provided by law. The jurisdiction of the
court shall be exclusive. The court may, if it so elects, appoint one or more
persons as appraisers to receive evidence and recommend a decision on the
question of fair value. The appraisers shall have such power and authority as
shall be specified in the order of their appointment or an amendment thereof.
Each Crystal shareholder made a party to the proceeding is entitled to judgment
for the amount, if any, by which the court finds the fair value of such
shareholders' shares, plus interest, exceeds the amount paid by Crystal, or for
the fair value, plus accrued interest, of the after-acquired shares of such
shareholders for which Crystal elected to withhold payment under CBCA Section
33-867. The costs and expenses, including the reasonable compensation and
expenses of court-appointment appraisers, of any such proceeding shall be
determined by the court and shall be assessed against Crystal, but all or any
part of such costs and expenses may be apportioned and assessed as the court may
deem equitable against any or all shareholders who are parties to the proceeding
to whom Crystal has made an offer to pay for the shares if the court finds that
the action of such shareholders was arbitrary or vexatious or not in good faith
in demanding payment under CBCA Section 33-868. Such expenses also may include
the fees and expenses of counsel and experts employed by any party, and be
entered against (a) Crystal in favor of any or all dissenting shareholders who
are parties to the proceeding if Crystal failed to substantially comply with the
requirements of CBCA Sections 33-860 to 33-868, inclusive, or (b) either Crystal
or a dissenter, in favor of any other party, if the party against whom the fees
and expenses are assessed acted arbitrarily, vexatiously or not in good faith
with respect to rights provided by CBCA Sections 33-855 to 33-872, inclusive. If
the court finds that the services of counsel for any shareholder were of
substantial benefit to other dissenting shareholders similarly situated, and
that such fees should not be assessed against Crystal, the court may find that
such fees should be paid out of the amounts awarded to the dissenting
shareholders who were benefitted.

         The foregoing is only a summary of the rights of an objecting holder of
Crystal Common Stock. Any holder of Crystal Common Stock who intends to object
to the Merger Agreement should carefully review the text of the applicable
provisions of the CBCA set forth in Appendix B to this Proxy
Statement/Prospectus and should also consult with such holder's attorney. THE
FAILURE OF A HOLDER OF CRYSTAL COMMON STOCK TO FOLLOW PRECISELY THE PROCEDURES
SUMMARIZED ABOVE AND SET FORTH IN APPENDIX B MAY RESULT IN THE LOSS OF
DISSENTERS' RIGHTS. No further notice of the events giving rise to dissenters'
rights or any steps associated therewith will be furnished to holders of Crystal
Common Stock, except as otherwise required by law.

         In general, any objecting shareholder who perfects the right to be paid
the fair value of such holder's Crystal Common Stock in cash will recognize
taxable gain or loss for federal income tax purposes upon receipt of such cash.

                                       38
<PAGE>   52
                   INTERESTS OF CERTAIN PERSONS IN THE MERGER

      Certain members of the Crystal Board of Directors and management may be
deemed to have certain interests in the Merger which are in addition to their
interests as shareholders of Crystal Common Stock, generally. These additional
interests may be deemed to arise from certain requirements of the Merger
Agreement with respect to providing employment contracts and certain benefits
for certain officers and employees of Crystal after the Merger, two of which,
Mr. Engle and Mr. Kempain, are also members of the Crystal Board of Directors.
The Crystal Board of Directors was aware of these interests and considered them,
among other matters, in approving the Merger Agreement and the transactions
contemplated thereby.

                         MANAGEMENT FOLLOWING THE MERGER

      Following the consummation of the Merger, the composition of the CWS Board
of Directors will consist of the then current members of the CWS Board of
Directors. The CWS Board of Directors is divided into three classes, each of
which have a nominal term of three years.

             INFORMATION CONCERNING CONNECTICUT WATER SERVICE, INC.

      CWS, founded in 1956, is a non-operating holding company whose income is
derived principally from CWC. CWC's and CWS's other utility subsidiary, Gallup,
supplies water to over 64,000 customers for residential, commercial, industrial
and municipal purposes throughout 36 municipalities in the State of Connecticut.
CWC operates through three non-contiguous regions with an estimated combined
population of 224,000.

      CWC's and Gallup's water systems consist of some 1,025 miles of water main
with reservoir storage capacity of approximately 6.8 billion gallons. The safe,
dependable yield from their 99 active wells and 20 reservoirs is approximately
39 million gallons per day. Water supply sources vary among the regions.
Overall, however, about 55% of the total dependable yield comes from reservoirs
and 45% from wells.

      CWC and Gallup are subject to the regulations of the State of Connecticut,
DPUC and various federal and state regulatory agencies concerning water quality
and environmental standards. Generally, the profitability of CWC and Gallup, and
the water industry in general, is materially dependent on the adequacy of
approved water rates to allow for a fair rate of return on the investment in
utility plant in service. The ability of CWC and Gallup to maintain their
operating costs at the lowest level possible while providing good quality water
service is beneficial to customers and shareholders. Profitability is also
dependent on the timeliness of rate relief, when necessary, and numerous factors
over which CWC and Gallup have little or no control, such as the quantity of
rainfall and temperature in a given period of time, industrial


                                       39
<PAGE>   53
demand, financing costs, energy rates, and compliance with environmental and
water quality regulations.

      The mission of CWS is to provide good quality water service to our
customers at a fair return to its shareholders through a work environment that
will attract, retain and motivate employees to achieve a high level of
performance.

      CWS, CWC and Gallup represent the second largest investor-owned water
system in New England in terms of operating revenues and utility plant
investment.

                         PRINCIPAL CWS SHAREHOLDERS AND
                         STOCK OWNERSHIP OF MANAGEMENT

      The following table sets forth certain information regarding the
beneficial ownership of the CWS Common Stock by (i) each director of CWS, (ii)
each named executive officer of CWS, (iii) all directors and executive officers
of CWS as a group, and (iv) each person known by CWS to be the beneficial owner
of more than 5% of the outstanding shares of CWS Capital Stock.
Except as otherwise indicated, all shares are owned directly.


<TABLE>
<CAPTION>
                                                                  Amount
                                                               Beneficially    Percent
Title of Class           Name of Beneficial Owner                Owned (1)     of Class
- ---------------------------------------------------------------------------------------
Common Stock          OUTSIDE DIRECTORS
<S>                   <C>                                      <C>             <C>
                      Francis E. Baker, Jr.                         188           *
                      -----------------------------------------------------------------
                      Harold E. Bigler, Jr.                       3,000           *
                      -----------------------------------------------------------------
                      Mary Ann Hanley                               200           *
                      -----------------------------------------------------------------
                      Marcia L. Hincks                              500           *
                      -----------------------------------------------------------------
                      Ronald D. Lengyel                             500           *
                      -----------------------------------------------------------------
                      Rudolph Luginbuhl                             450           *
                      -----------------------------------------------------------------
                      Harvey G. Moger                             3,517           *
                      -----------------------------------------------------------------
                      Robert F. Neal                                525           *
                      -----------------------------------------------------------------
                      Warren E. Packard                             700           *
                      -----------------------------------------------------------------
                      Arthur C. Reeds                               300           *
                      -----------------------------------------------------------------
                      Donald B. Wilbur                              857           *
                      -----------------------------------------------------------------



                      EXECUTIVE OFFICERS
                      Marshall T. Chiaraluce (& director)        15,571 (2)       *
                      -----------------------------------------------------------------
                      David C. Benoit                             3,327 (3)       *
                      -----------------------------------------------------------------
                      James R. McQueen                            5,627 (4)       *
                      -----------------------------------------------------------------
                      Terrance P. O'Neill                         3,455 (5)       *
                      -----------------------------------------------------------------
</TABLE>


                                       40
<PAGE>   54
<TABLE>
<S>                   <C>                                      <C>             <C>
                      -----------------------------------------------------------------
                      Maureen P. Westbrook                        2,606 (6)         *
                      -----------------------------------------------------------------
                      Directors and Executive Officer Group      40,998             *
- ---------------------------------------------------------------------------------------
$.90 Cumulative       William Neal MacKenzie                      1,476          5.0%
Preferred Stock,      222 North Main Street
$16 par value         Wallingford, Connecticut 06492
- ---------------------------------------------------------------------------------------
Cumulative Preferred  William Neal MacKenzie                      1,850           12%
Stock--Series A,      222 North Main Street
$20 par value         Wallingford, Connecticut 06492
                      -----------------------------------------------------------------
                      Jeannette Vennewald                         1,129          7.5%
                      35 Terry Road
                      East Hartford, Connecticut 06108
- ---------------------------------------------------------------------------------------
</TABLE>


*     Indicates ownership of less than one percent of the class of securities.

(1)   All amounts owned are as of February 17, 1999, except for amounts for
      Messrs. Chiaraluce, Benoit, McQueen and O'Neill and Ms. Westbrook, which
      are as of March 1, 1999.

(2)   Includes 5,060 unrestricted and 3,870 restricted performance share Units
      under the CWS's Performance Stock Program.

(3)   Includes 874 unrestricted and 780 restricted performance share units and
      780 shares of restricted stock under the CWS's Performance Stock Program.

(4)   Includes 1,161 unrestricted and 1,092 restricted performance share units
      and 469 shares of restricted stock under the CWS's Performance Stock
      Program.

(5)   Includes 1,560 shares of restricted stock under the CWS's Performance
      Stock Program.

(6)   Includes 1,560 shares of restricted stock under the CWS's Performance
      Stock Program.

           INFORMATION CONCERNING CRYSTAL WATER UTILITIES CORPORATION

CRYSTAL AND CRYSTAL WATER

      Crystal was incorporated in Connecticut in 1967. It is a holding company
whose subsidiary, Crystal Water, is engaged in the regulated business of public
water supply in northeastern Connecticut. Crystal owns all of the outstanding
capital stock of Crystal Water.

      Crystal has one class of Common Stock, the holders of which have the
exclusive voting power of the corporation and are entitled to receive dividends
when and as declared by the Board of Directors of Crystal.

DESCRIPTION OF THE BUSINESS OF CRYSTAL WATER

      Crystal Water was incorporated by Special Act of the Connecticut
legislature in 1882. It collects, treats and distributes water to residential,
commercial and industrial customers in the Borough of Danielson, within the Town
of Killingly, and portions of the Towns of Killingly,


                                       41
<PAGE>   55
Brooklyn, Plainfield and Thompson, Connecticut. Crystal Water provides water
directly to approximately 3,205 metered customers and public fire protection to
nine fire districts through 203 public fire hydrants and private fire protection
through 54 private hydrants.

      Crystal Water's supply comes exclusively from groundwater sources
consisting of four wellfields having a total of 11 wells and a safe daily yield
of 2.7 million gallons per day, calculated according to the methodology
prescribed by the Connecticut Department of Public Health (the "DPH"). Crystal
Water's Crystal Division has sufficient supply from its P.B. Hopkins and
Brooklyn wellfields to meet anticipated demand through the year 2040. Projected
population increases within Crystal Water's Plainfield Division suggest the need
for additional sources of supply for that Division after 2010. Two replacement
wells proposed for one of the wells in Crystal Water's Thompson Division
wellfield which has been deemed to be under the influence of surface water will,
if approved by state regulators, enable that Division to maintain an adequate
margin of safety through 2040. As groundwater under the influence of surface
water, the existing well would otherwise require costly improvements to comply
with the Surface Water Treatment Rule of the Safe Drinking Water Act. Crystal
Water's Chase and Hygeia Reservoirs were discontinued as active supply sources
in 1982.

      Water from Crystal Water's wells is treated with a poly/orthophosphate
blend for corrosion control and caustic potash for pH adjustments. Chlorination
is also provided at some wells.

      Crystal Water distributes water from its wells to customers through
approximately 70 miles of water mains. Five standpipes providing storage of
2,350,000 gallons help maintain system pressure, meet peak demands and provide
water for fire protection. Crystal has three booster pumping stations which
provide adequate water pressure for higher elevations in the system. Certain
undersized mains and older galvanized iron mains within the system are deficient
and require replacement.

      As a regulated utility, Crystal Water cannot raise or lower its rates
without DPUC approval. In the absence of a rate increase, increased revenue can
only come from customer growth. Such growth can occur only within Crystal
Water's franchise area without DPUC approval. Crystal Water expects moderate
growth in the future through a combination of new commercial and industrial
users and modest residential development.

      All operations and maintenance activities of Crystal Water are carried on
through its main office at 321 Main Street in Danielson, Connecticut through
employees and, when required, outside contractors. In addition to its President
and Vice President, Operations, Crystal Water also employs two full-time
administrative personnel, four full-time field employees and two part-time
employees.


                                       42
<PAGE>   56
SEASONALITY OF DEMAND

      The business of Crystal Water is subject to seasonal fluctuations and
weather variations. The demand for water during the warmer months is greater
than during the cooler months, due primarily to additional water requirements of
customer cooling systems and various private and public outdoor uses, such as
lawn sprinkling. From year to year and season to season, demand will vary with
rainfall and temperature levels.

OPERATING AUTHORITY

      Crystal Water is incorporated under and operates as public water utility
by virtue of authority granted by Special Acts adopted by the Connecticut
legislature (the "Acts"). These Acts afford franchises, unlimited in duration,
to provide public water supply to private and public customers in designated
municipalities and adjacent areas. The Acts also authorize Crystal Water to lay
its mains and conduits in public streets, highways and public grounds, and to
exercise the power of eminent domain in connection with lands, springs, streams
or ponds and any rights or interests therein which are expedient to or necessary
for furnishing public water supply. In the event of the exercise of any
condemnation powers, appropriate compensation must be paid to those injuriously
affected by the taking.

REGULATION

      Crystal Water is subject to regulation by the DPUC, which has jurisdiction
with respect to rates, service, accounting procedures, issuance of securities,
disposition of utility property and other related economic matters. Customer
rates are subject to approval by the DPUC. Crystal Water has its own rate
structure and is separately regulated for ratemaking and other purposes by the
DPUC. The following table sets forth information regarding rate increase
requests by Crystal Water, and increases granted by the DPUC, in its last three
general rate proceedings.

CRYSTAL WATER
SUMMARIES OF LAST THREE APPLICATIONS TO INCREASE RATES

<TABLE>
<CAPTION>
Docket Number                   90-06-07          93-05-19           94-09-20
<S>                       <C>                 <C>                 <C>
Decision Date             January 10, 1991    January 5, 1994     March 16, 1995

Returns on Rate Base
   Requested                     13.07%            9.99%              10.30%
   Allowed                       12.97%            9.13%              10.16%

Revenue Increase
   Requested in Dollars        $340,500         $256,545            $368,546
</TABLE>


                                       43
<PAGE>   57
<TABLE>
<S>                        <C>                <C>                <C>
Requested as a Percentage     27.51%            6.80%              24.10%

Allowed in Dollars          $304,552          $15,370            $278,708
Allowed as a Percentage       24.15%            1.01%              18.10%
</TABLE>

      Crystal Water is also subject to regulation by the DPH with respect to
water quality matters, use of water from surface and subsurface sources, the
location, construction and operation of water supply facilities and the sale of
certain properties. Plans for new water supply systems or enlargement of
existing water supply systems also must be submitted to the DPH for approval.
DPH has primary enforcement responsibility for regulations promulgated by the
federal Environmental Protection Agency under the Safe Drinking Water Act, and
by the DPH itself, establishing minimum water quality standards and water
treatment requirements for all public drinking water.

      The Connecticut Department of Environmental Protection (the "DEP") is
authorized to regulate the operations of Crystal Water with respect to water
pollution abatement, diversion of water from surface and subsurface sources, and
the location, construction, alteration and operation of dams and other water
obstructions and facilities that affect, or discharge effluents into, state or
interstate waters. Aquifer protection legislation in Connecticut requires each
water utility to conduct extensive groundwater data collection and groundwater
mapping of critical well field areas. The DEP is also proposing land use
regulations within these critical areas. The aquifer protection legislation also
mandates that each municipality designate an aquifer protection agency to
regulate land use in these areas.

      Developments with respect to the identification and measurement of various
elements in water supplies and concern about the effect of such elements on
public health, together with possible contamination of water sources, may in the
future require Crystal Water to modify all or portions of its water supplies, to
develop replacement supplies or to implement new treatment techniques. Any such
developments would significantly increase Capital Water's operating costs and
capital requirements.

                     MANAGEMENT'S DISCUSSION AND ANALYSIS
                     OF FINANCIAL CONDITION AND RESULTS OF
               OPERATIONS OF CRYSTAL WATER UTILITIES CORPORATION

      The following discussion and analysis should be read in conjunction with
"CRYSTAL CONSOLIDATED FINANCIAL STATEMENTS" and the Notes thereto included
elsewhere in this Proxy Statement/Prospectus. Except for the historical
information contained herein, the discussion in this Proxy Statement/Prospectus
contains certain forward-looking statements that involve risks and
uncertainties, such as statements of Crystal's plans, objectives, expectations
and intentions. When used in this Proxy Statement/Prospectus, the words
"anticipate," "plan," "believe," "estimate,"expect" and similar


                                      44
<PAGE>   58
expressions as they relate to Crystal or its management are intended to identify
such forward-looking statements. The cautionary statements made in this Proxy
Statement/Prospectus should be read as being applicable to all related
forward-looking statements wherever they appear in this Proxy
Statement/Prospectus. Crystal's actual results, performance or achievements
could differ materially from the results expressed in, or implied by, these
forward-looking statements. Factors that could cause or contribute to such
differences include those discussed in "RISK FACTORS," as well as those
discussed elsewhere herein.

CONSOLIDATED RESULTS OF OPERATIONS

YEAR ENDED DECEMBER 31, 1998 COMPARED WITH YEAR ENDED DECEMBER 31, 1997

      Net income decreased $89,000, from $229,000 for 1997 to $140,000 for 1998.
The decrease was primarily attributable to an increase in operation expense in
1998 resulting from write-offs of costs deferred in prior years associated with
potential system expansion that now appears less likely to occur.

YEAR ENDED DECEMBER 31, 1997 COMPARED WITH YEAR ENDED DECEMBER 31, 1996

      Net income decreased $2,000, from $231,000 for 1996 to $229,000 for 1997.
This slight decrease was due to normal increases in operating expenses
reflecting annual pay increases and additional depreciation and municipal tax
expense associated with plant additions. These items were partially offset by
increased water sales. The increased water sales did not translate into
increased operating revenues due to a midyear 1997 5% rate reduction associated
with the elimination of the Connecticut Gross Earnings tax.

FINANCIAL CONDITION AND LIQUIDITY

      During the three-year period from 1996 through 1998 Crystal invested
$1,364,000 in gross additions to utility plant. It funded 34% of this investment
through advances, contributions and funds from others and the remainder through
internally generated funds. Crystal expects to be able to continue to fund its
construction program, currently estimated to be between $250,000 and $350,000
annually net of amounts funded through advances, contributions and amounts
provided by others, through internally generated funds. Crystal is currently
highly leveraged with its debt to equity ratio at December 31, 1998 at 62% debt,
38% equity. If Crystal has to raise capital in the future, the DPUC might not
approve an additional debt issuance unless Crystal increases its equity first.
The DPUC in the past has directed utilities whose debt to equity ratios exceeded
what the Department considered appropriate to reduce or curtail their dividends.
In the past, Crystal has been directed to omit dividend payments.


                                       45
<PAGE>   59
YEAR 2000

      Like many organizations, Crystal is currently evaluating and responding to
its exposure to the Year 2000 problem. In general terms, the problem arises from
the fact that many existing computer systems and other equipment containing
date-sensitive embedded technology (including non-information technology
equipment and systems) use only two digits to identify a year in the date field,
with the assumption that the first two digits of the year are always "19". As a
result, such systems may misinterpret dates after December 31, 1999, which may
result in miscalculations, other malfunctions or the total failure of such
systems. Additional problems arise from the fact that the Year 2000 is a special
case leap year. Because Crystal is dependent upon the proper functioning of
computer systems and other equipment containing date-sensitive embedded
technology, a failure of such systems and equipment to be Year 2000 compliant
could have a material adverse effect on Crystal. If not remedied, potential
risks include business interruption or shutdown, financial loss, regulatory
actions and legal liability.

      Crystal has taken the following steps to address the Year 2000 problem:

      Crystal has taken the following steps to address the Year 2000 problem:
(a) management reviewed the computer-dependency of various aspects of its
business and determined that Crystal Water's water supply sources, water
treatment and water distribution operations are not dependent on computerization
and would not be materially affected by the Year 2000 problem; (b) management
determined that certain computer applications involved in customer billing and
accounting functions could be adversely affected by the Year 2000 problem and
therefore engaged computer systems consultants to evaluate potential problems
and recommend and implement solutions; (c) management intends to contact
Crystal's major vendors to determine the status of their Year 2000 readiness but
has not yet done so. Crystal Water's major vendors supply chemicals used for
corrosion control and pH adjustment, pipes, fittings and valves and various
operations and maintenance services. It is possible that the Year 2000 problem
could affect outside vendors. Crystal anticipates that it will complete
necessary Year 2000 remediation measures in the summer of 1999. Crystal has not
developed a contingency plan for addressing unresolved Year 2000 problems.

      Crystal does not believe that the costs of addressing the Year 2000
problem, excluding the costs of the MIS, will be material to Crystal's financial
condition. Crystal anticipates spending approximately $3,000 for effecting its
Year 2000 program in 1999. Crystal has funded, and expects to continue to fund,
the costs of its Year 2000 efforts through its operating cash flow.

      The costs of the Crystal's Year 2000 program and the timetable for
completing its Year 2000 preparations are based on current estimates, which
reflect numerous assumptions about future events, including the continued
availability of certain resources, the timing and


                                       46
<PAGE>   60
effectiveness of third-party remediation plans and other factors. Crystal can
give no assurance that these estimates will be achieved, and actual results
could differ materially from those currently anticipated. In addition, there can
be no assurance that Crystal's Year 2000 program will be effective or that its
contingency plans will be sufficient. Specific factors that might cause such
material differences include, but are not limited to, the availability and cost
of personnel trained in this area, the ability to locate and correct relevant
computer software codes and embedded technology, the results of internal and
external testing and the timeliness and effectiveness of remediation efforts of
third parties.

PRINCIPAL CRYSTAL SHAREHOLDERS AND STOCK OWNERSHIP OF CRYSTAL MANAGEMENT

      The following table sets forth certain information known to Crystal
regarding the beneficial ownership of Crystal Common Stock as of June 1, 1999,
by (i) each director of Crystal; (ii) each named executive officer of Crystal;
(iii) all directors and executive officers of Crystal as a group; and (iv) each
person known by Crystal to be the beneficial owner of more than 5% of the
outstanding Crystal Common Stock. Except as otherwise indicated, all shares are
owned directly.


<TABLE>
<CAPTION>
                                                      SHARES
                                                   BENEFICIALLY
NAME AND ADDRESS OF BENEFICIAL OWNER                   OWNED         PERCENT OF CLASS
- ------------------------------------                   -----         ----------------
<S>                                                <C>               <C>
Joseph and Claire Langevin
6 Charles Place
Plainfield, CT
(Joseph Langevin-Director of Crystal Water)            14,975              15%

Langevin Electric Inc.
Profit Sharing Fund
P.O. Box 208
Brooklyn, CT 06234                                     13,637              13%

Georgette Pappas
7 Bonneville Street
Danielson, CT 06234                                     9,861              10%

Advest, Inc., F.B.O. Donald Vachon
103 Main Street
Danielson, CT 06239                                     5,228             5.3%

DIRECTORS/OFFICERS -
</TABLE>


                                       47
<PAGE>   61
<TABLE>
<S>                                                <C>               <C>
Roger Engle, President/Asst. Treasurer                  4,281             4.3%
Randolph Kempain, V.P./Secretary                          154               *
Jayne L. Hebert, Treasurer                                 30               *
Peter Pezanko, Asst. Secretary                            122               *
John E. Cuneen                                            421               *
Edward J. Desaulnier                                      103               *
Philip B. Hopkins                                       1,209             1.2
Ernest Joly                                             4,207             4.2
Hans H. Koehl                                           1,461             1.5
All directors and officers
as a group (9 persons)                                 11,988            12.1
</TABLE>


*Less than 1% of the outstanding Crystal Common
Stock . . . . . . . . . . . . . . . .

                        DESCRIPTION OF CWS CAPITAL STOCK

      The CWS Common Stock that will be delivered to holders of Crystal's Common
Stock will be newly issued from the authorized but unissued shares of CWS's
Common Stock. These shares, when delivered pursuant to the Merger Agreement,
will be duly authorized, validly issued, fully paid and non-assessable. CWS is
authorized to issue up to 7,500,000 shares of Common Stock, no par value (stated
value $1), of which 4,546,850 shares were outstanding on June 1, 1999, 15,000
shares of Voting Cumulative Preferred Stock, Series A, $20 par value, all of
which are outstanding and 50,000 shares of Cumulative Preferred Stock, Series
$.90, $16 par value, of which 29,499 shares are outstanding. CWS is also
authorized to issue 400,000 shares of an additional class of Preferred Stock,
$25 par value, none of which is outstanding. CWS also has authorized 1,000,000
shares of Preference Stock, $1 par value. Other significant provisions of CWS's
capital stock, including provisions relating to corporate governance, are
described under the caption "COMPARISON OF SHAREHOLDER RIGHTS". The description
herein and under the caption "COMPARISON OF SHAREHOLDER RIGHTS" include brief
summaries of certain provisions relating to the CWS Common Stock and CWS's
Preferred Stock and Preference Stock contained in its Certificate of
Incorporation and the Rights Agreement, do not purport to be complete and are
subject in all respects to the applicable provisions thereof.


                                       48
<PAGE>   62
COMMON STOCK

      Each share of the CWS Common Stock is entitled to dividends when and as
declared by the Board of Directors out of sources legally available therefor,
subject to the limitations set forth under "CWS COMMON STOCK PRICE RANGE AND
DIVIDENDS". Each share of CWS Common Stock is entitled to three votes, voting on
all matters as a single class with the holders of the $20 Par Cumulative
Preferred Stock. Holders of CWS Common Stock do not have any cumulative voting
rights, which means that the holders of more than 50% of the outstanding Common
Stock voting in the election of directors can elect all of the directors if they
so choose and, in such event, the holders of the remaining shares will not be
able to elect any director.

      The Board of Directors is authorized to issue all unissued shares of the
Common Stock from time to time, without any further action or authorization by
shareholders. The holders of Common Stock have no preemptive or conversion
rights. The shares of Common Stock presently outstanding are, and the shares
issued in the Merger will be upon issuance, fully paid and nonassessable.

      Each of the outstanding shares of CWS Common Stock will share equally in
respect to all dividends paid on such Common Stock. The Certificate of
Incorporation empowers CWS's Board of Directors to issue Preferred Stock and/or
Preference Stock with such preferences and other rights as the Board of
Directors may provide in the resolutions providing for the issuance of such
Preferred Stock and/or Preference Stock. Such preferences and other rights may
restrict or otherwise limit the rights of holders of CWS Common Stock to receive
dividends. Any future issues of Cumulative Preferred Stock or Preference Stock
will increase the preference of such stock, as classes, over Common Stock as to
matters such as dividends and liquidation rights.

      In the event of any liquidation, dissolution or winding up of the affairs
of CWS, whether voluntary or involuntary, all assets available for distribution
to its shareholders, after the payment to the holders of Preferred Stock and
Preference Stock, if any, at the time outstanding of the full amounts to which
they shall be entitled, shall be divided and distributed pro rata among the
holders of CWS Common Stock.

      The CWS Common Stock is traded on NASDAQ.

      All holders of record of CWS Common Stock are eligible to participate in
CWS's Dividend Reinvestment and Common Stock Purchase Plan. See "CWS COMMON
STOCK PRICE RANGE AND DIVIDENDS -- Dividend Reinvestment and Common Stock
Purchase Plan".

      The Transfer Agent and Registrar of CWS Common Stock is EquiServe, P.O.
Box 8200, Boston, Massachusetts 02266-8200.


                                       49
<PAGE>   63
PREFERRED AND PREFERENCE STOCK

      $20 Par Value Cumulative Preferred Stock

      CWS's $20 Par Cumulative Preferred Stock is preferred as to dividends and
on liquidation over the CWS Common Stock and is on a parity with CWS's $16 Par
Cumulative Preferred Stock as to preferences on dividends and liquidation. It is
entitled to one vote per share voting with the holders of Common Stock (entitled
to three votes per share). Dividends on the presently outstanding Series A
Preferred Stock are at the rate of 80 cents per annum and are cumulative. In the
case of involuntary liquidation, shares of the $20 Par Cumulative Preferred
Stock are entitled to a liquidation preference of $20 per share plus accrued
dividends. In the case of voluntary liquidation or redemption, such shares are
entitled to the applicable redemption price for the series thereof. The
redemption price with respect to Series A is $21 per share plus accrued
dividends. The $20 Par Cumulative Preferred Stock, voting as a single class with
all Cumulative Preferred Stock (including the $16 Par Cumulative Preferred
Stock) of CWS, is also entitled to elect a majority of the Board of Directors
upon default in the payment of six quarterly dividends on any outstanding shares
of Preferred Stock (including $16 Par Cumulative Preferred Stock) and upon
certain other defaults. The shares of $20 Par Cumulative Preferred Stock have no
conversion, sinking fund or preemptive rights. The shares of the $20 Par
Cumulative Preferred Stock presently outstanding are fully paid and
nonassessable.

      $16 Par Value Cumulative Preferred Stock

      The CWS $16 Par Cumulative Preferred Stock is similarly preferred as to
dividends and on liquidation over the CWS Common Stock. It is entitled, voting
as a single CWS class with all Cumulative Preferred Stock (including the $20 Par
Cumulative Preferred Stock) of CWS, to elect a majority of the Board of
Directors upon default in the payment of six quarterly dividends on any
outstanding shares of Preferred Stock (including the $20 Par Cumulative
Preferred Stock), and upon certain other defaults, but otherwise it has no
voting rights except as provided by law. Dividends on the presently outstanding
$16 Par Cumulative Preferred Stock are $.90 per share per annum and are
cumulative. In the case of involuntary liquidation, shares of the $16 Par
Cumulative Preferred Stock are entitled to a liquidation preference of $16 per
share plus accrued dividends. In the event of voluntary liquidation or
redemption, such shares are entitled to the applicable redemption price
therefor, which, with respect to the $.90 Series Preferred Stock, is $16 per
share plus accrued dividends. The shares of $16 Par Cumulative Preferred Stock
have no conversion, sinking fund or preemptive rights. The shares of $16 Par
Cumulative Preferred Stock presently outstanding are fully paid and
nonassessable.

      $25 Par Value Cumulative Preferred Stock

      CWS has authorized 400,000 shares of Preferred Stock, $25 par value per
share, the general preferences, voting powers, restrictions and qualifications
of which are generally similar


                                       50
<PAGE>   64
to the Company's existing Cumulative Preferred Stock. No shares of the $25 Par
Cumulative Preferred Stock have been issued to date.

      $1 Par Value Preference Stock

      CWS also has authorized 1,000,000 shares of Preference Stock, $1 par value
per share. To the extent that CWS's Certificate of Incorporation does not
otherwise provide, the Board of Directors has the authority to determine, from
time to time, the terms, limitations and relative rights and preferences of the
Preference Stock, to establish series and to fix and determine variations as
among series of the Preference Stock. The Preference Stock is junior to CWS's
existing Cumulative Preferred Stock (but ranks ahead of the Common Stock) in
rights to dividends and on voluntary or involuntary liquidation of CWS. The
Preference Stock has no preemptive, conversion or voting rights, except as may
be specifically provided in the Board of Directors' resolutions creating any
series of the Preference Stock. No shares of the Preference Stock have been
issued, but 150,000 of such shares has been designated Series A Junior
Participating Preference Stock and are reserved and available for issuance under
the CWS Shareholder Rights Plan.

                       COMPARISON OF SHAREHOLDER RIGHTS

      Upon the consummation of the Merger, shareholders of Crystal, a
Connecticut corporation, will become shareholders of CWS, also a Connecticut
corporation. Differences between Crystal's Certificate of Incorporation, as
amended ("Crystal's Certificate of Incorporation"), and By-Laws and CWS's
Certificate of Incorporation, as amended ("CWS's Certificate of Incorporation"),
and By-Laws will result in several changes in the rights of Shareholders of
Crystal when the Merger is effected. A summary of the more significant changes
is set forth below.

ISSUANCE OF SHARES

      The CBCA provides that, subject to the limitations contained in the
certificate of incorporation of a corporation, the board of directors of a
corporation may authorize the issuance of additional shares of the corporation's
capital stock up to the amount authorized in its certificate of incorporation.

      Under Connecticut law, Crystal's Board of Directors may issue and sell all
or any part of the shares of stock of any class of the corporation, from time to
time, without further action by shareholders. In addition, although Crystal's
Certificate of Incorporation currently authorizes only one class of stock, the
no par value Common Stock, Crystal's Certificate of Incorporation authorizes the
Board of Directors to determine the rights and preferences of any preferred or
special capital stock that may be issued by Crystal.


                                       51
<PAGE>   65
      CWS's Certificate of Incorporation empowers the Board of Directors to
issue and dispose of Preferred Stock, Preference Stock and Common Stock with
such voting powers, full or limited, or no voting powers, and such designations,
preferences and relative, participating, optional or other special rights, and
qualifications, limitations and restrictions thereof as the Board may decide.
The CWS Board of Directors, without shareholder approval, can issue Preferred
Stock with voting and conversion rights which could limit the voting rights of
holders of CWS Common Stock. The issuance of Preferred Stock and/or Preference
Stock may have the effect of delaying, deferring or preventing a change in
control of CWS. CWS's Board of Directors has designated the Series A Junior
Participating Preference Stock ("Series A Preference Stock"). No shares of this
series are outstanding. However, the Series A Preference Stock is issuable in
certain circumstances, and CWS has issued rights to purchase such Preference
Stock to holders of Common Stock. The Preference Stock purchase rights are
exercisable only in the event of certain threatened changes in control described
more fully below.

VOTING RIGHTS

      The CBCA provides that every shareholder shall be entitled to one vote for
each share of capital stock held by such shareholder unless otherwise specified
in the certificate of incorporation. The CBCA also provides that the holders of
outstanding shares of any class of stock (even non-voting stock) are entitled to
vote as a class upon any proposed amendment to the certificate of incorporation
submitted to shareholder vote which would have certain specified effects on
their rights.

      Holders of Crystal's Common Stock have exclusive voting power and are
entitled to vote and receive notice of any shareholders' meetings.

      Holders of CWS Common Stock are entitled to cast three votes per share,
and holders of CWS Cumulative Preferred Stock, Series A are entitled to one vote
per share, on each matter submitted to a vote of shareholders of CWS. The
holders of the CWS Common Stock and Cumulative Preferred Stock, Series A vote
together as one class. If issued, each share of Series A Preference Stock would
have at least 300 votes per share.

PREEMPTIVE RIGHTS

      The Certificate of Incorporation of CWS eliminates preemptive rights to
subscribe to any future issues of shares of Common Stock. Under Connecticut law,
holders of Crystal Common Stock do have such preemptive rights.

DISSENTERS' RIGHTS OF APPRAISAL

      Dissenters' rights are the same for both CWS and Crystal Common Stock. The
CBCA grants dissenters' rights to shareholders (i.e., the right to cash payment
of the fair value of one's


                                       52
<PAGE>   66
shares determined by judicial appraisal) in the case of a merger, consolidation
or a sale of all or substantially all of the corporation's assets, and certain
other corporate actions and transactions.
See "RIGHTS OF DISSENTING SHAREHOLDERS".

DIVIDENDS AND DISTRIBUTIONS

      Each of the outstanding shares of CWS Common Stock will share equally in
respect to all dividends paid on such Common Stock but only after all dividends
have been paid on the outstanding Preferred Stock and Preference Stock.

      Holders of CWS's Series A Preferred Stock, if issued, would be entitled to
receive dividend, voting and liquidation rights which are at least 100 times the
equivalent rights of one share of CWS Common Stock. The rights would become
exercisable only if a person or group acquires, or announces or commences a
tender or exchange offer for, 15% or more of CWS' Common Stock.

      In the event of any liquidation, dissolution or winding up of the affairs
of CWS, whether voluntary or involuntary, all assets available for distribution
to its shareholders, after the payment to the holders of Preferred Stock and
Preference Stock, shall be divided and distributed pro rata among the holders of
CWS Common Stock.

      Under Connecticut law, holders of Crystal's Common Stock are entitled to
share equally in respect to all distributions as and if declared by the Crystal
Board of Directors.

      In the event of any dissolution or liquidation of Crystal, whether
voluntary or involuntary, the remaining assets shall be divided and distributed
pro rata among the holders of Crystal Common Stock.

FILLING DIRECTOR VACANCIES

      The CBCA provides that unless otherwise specified in the certificate of
incorporation, a vacancy occurring on a board of directors (including one
resulting from an increase in the number of directors) may be filled by the
shareholders or directors. In the event that the directors remaining in office
constitute less than a quorum of the board, the directors remaining in office
may fill the vacancy by a majority vote.

      CWS's Certificate of Incorporation and By-Laws provide that any newly
created or vacated directorship may be filled only by a majority vote of the
directors then in office, although less than a quorum.

      Crystal's By-Laws provide that, upon the occurrence of a vacancy of any
director or directors by reason other than an increase in the number of
directorships, a majority of the


                                       53
<PAGE>   67
remaining directors, although less than quorum, may choose a successor or
successors. A vacancy created by an increase in the number of directorships
shall only, and any other vacancy may, be filled by the vote of the Crystal
Shareholders at a shareholder's meeting.

STANDARDS OF CONDUCT FOR DIRECTORS

      The CBCA generally requires that a director shall discharge his or her
duties in good faith, with the care an ordinarily prudent person in a like
position would exercise under similar circumstances and in a manner that such
director reasonably believes to be in the best interests of the corporation.

      In addition, directors of corporations such as CWS with a class of voting
stock registered under the Securities Exchange Act of 1934, as amended (the
"Exchange Act"), shall consider, in determining what such director believes to
be in the best interests of the corporation (i) the long-term as well as the
short-term interests of the corporation, (ii) the long-term and short-term
interests of the shareholders of the corporation, including the possibility that
those interests may be best served by the continued independence of the
corporation, (iii) the interests of the corporation's employees, customers,
creditors and suppliers, and (iv) community and societal considerations
including those of the community in which any office or other facility of the
corporation is located.

REMOVAL OF DIRECTORS

      The CBCA allows shareholders to remove directors, with or without cause,
unless the corporation's certificate of incorporation provides that directors
may be removed only for cause, if the number of votes cast in favor of his or
her removal exceeds the number cast against removal. In addition, a director may
be removed in a judicial proceeding commenced either by the corporation or its
shareholders holding at least ten percent of the outstanding shares of any class
of stock.

      CWS's By-Laws and Certificate of Incorporation provide that, subject to
the rights of Preferred and Preference Shareholders, any director, or the entire
Board of Directors, may be removed from office at any time, but only for cause
and only by the affirmative vote of the holders of at least 80 percent of the
combined voting power of all of the then-outstanding shares of the voting stock,
voting together as a class.

      Crystal's By-Laws provide that one or more directors may be removed from
office at any time, with or without cause, by the vote of a majority of the
corporation's issued and outstanding voting shares, or by action of a majority
of the directors in the case of a removal for reasonable cause.


                                       54
<PAGE>   68
AMENDMENTS TO CERTIFICATE OF INCORPORATION

      Under the CBCA, unless the CBCA or the corporation's certificate of
incorporation or directors requires a greater vote, amendments to the
certificate of incorporation generally require the affirmative vote of the
majority of the voting power of the shares entitled to vote thereon, and if any
class of shares is entitled to vote thereon as a class, by the affirmative vote
of the holders of the shares of each class of shares entitled to vote thereon as
a class.

      For Connecticut corporations such as Crystal, which were incorporated
prior to January 1, 1997, and have less than one hundred shareholders of record,
the CBCA requires the affirmative vote of at least two-thirds of the voting
power of the shares of each class of stock outstanding and entitled to vote
thereon with respect to any amendment submitted for shareholder approval.

      Under the CBCA, the holders of the outstanding shares of any class of
stock (even non-voting stock) are entitled to vote as a class upon any proposed
amendment to the certificate of incorporation submitted to shareholder vote
which would affect their rights in certain specified ways.

      CWS's Certificate of Incorporation requires a supermajority vote of 80% of
the combined voting power of all of the then-outstanding shares of the voting
stock to alter, amend or repeal the provisions in the Certificate of
Incorporation (or to amend comparable By-Law provisions) covering certain
change-in-control type matters including membership and classification of the
Board, filling of Board vacancies, removal of directors, shareholder action,
calling of special meeting of shareholders, quorum at Board meetings, business
combinations with certain shareholders or their affiliates and amendment of the
foregoing voting requirements.

AMENDMENTS TO BY-LAWS

      Under the CBCA, the board of directors of a Connecticut corporation may
adopt, amend or repeal the corporation's by-laws unless: (1) the corporation's
certificate of incorporation reserves this power to the corporation's
shareholders; or (2) the shareholders, in amending or repealing a particular
by-law, provide expressly that the board of directors may not amend or repeal
that by-law. Furthermore, the CBCA allows a corporation's shareholders to amend
or repeal a corporation's by-laws even though the by-laws may also be amended or
repealed by its board of directors.

      Crystal's By-Laws provide that the By-Laws may be amended or repealed by
the affirmative vote of a majority of the holders of the Common Stock issued and
outstanding and entitled to vote; or may be altered or amended by the
affirmative vote of a majority of the Board of Directors at any regular or
special meeting of the Board.


                                       55
<PAGE>   69
      Both CWS's Certificate of Incorporation and By-Laws provide that CWS's
By-Laws may be amended by the Board of Directors with the exception that
amendment of certain provisions requires the affirmative vote of 80% of the
outstanding shares entitled to vote. Those By-Law provisions are those relating
to membership and classification of the Board, filling of Board vacancies,
removal of directors, shareholder action, calling of special meeting of
shareholders, quorum at Board meetings, business combinations with certain
shareholders or their affiliates and amendment of the foregoing voting
requirements.

PROVISIONS RELATING TO CHANGE IN CONTROL

      Change in control issues may be specifically addressed in a corporation's
certificate of incorporation, and are also governed in certain circumstances
under the CBCA provisions relating to Business Combinations (see discussion
below under the heading "Business Combination Statute").

      The CWS Certificate of Incorporation provides that the Board of Directors
of CWS, when evaluating any offer of another party (1) to make a tender or
exchange offer for any equity security of CWS, (2) to merge or consolidate CWS
with or into another corporation or (3) to purchase or otherwise acquire all or
a substantial part of the properties and assets of CWS or any of its
subsidiaries, may, in connection with the exercise of its judgment in
determining what it reasonably believes is in the best interests of CWS as a
whole, give consideration to all such factors as the Board of Directors
determines to be relevant, including, without limitation:

            (i) the interests of the CWS shareholders, long-term as well as
      short-term, including the possibility that those interests may be best
      served by the continued independence of the Company;

            (ii)  the interest of the customers of CWC;

            (iii) whether the proposed transaction might violate Federal or
      State law;

            (iv) the form and amount of consideration being offered in the
      proposed transaction not only in relation to the then-current market price
      for the outstanding capital stock of CWS, but also in relation to the
      market price for the capital stock of CWS over a period of years, the
      estimated price that might be achieved in a negotiated sale of CWS or CWC
      as a whole or in part to either public or private entities or through
      orderly liquidation, the estimated future value of CWS, the premiums over
      market price paid for the securities of other corporations in similar
      transactions, current political, economic and other factors bearing on
      securities prices, and CWS's financial condition and future prospects; and


                                       56
<PAGE>   70
            (v) the social, legal and economic effects upon employees,
      customers, suppliers and others that have similar relationships with CWS
      or CWC, and the communities in which CWS and CWC conduct business,
      including, without limitation, the public interest obligations imposed on
      CWC as an operating public utility and the effect or impact of any such
      transaction on the ability of CWS, any subsidiaries or any successor
      entity to provide prudent, adequate and effective water supply service to
      the areas served by CWC.

      In connection with such evaluation, the Board of Directors may conduct
such investigations and engage in such legal proceedings as the Board of
Directors may determine. None of the foregoing provisions may be altered,
amended or repealed without the affirmative vote of the holders of at least 80
percent of all of the then-outstanding shares of the voting stock of CWS, in
addition to any affirmative vote of the holders of any particular class or
series of such voting stock required by law or CWS's Certificate of
Incorporation.

      Crystal has no comparable provision and is thus governed solely by the
provisions of the CBCA referenced above.

BUSINESS COMBINATION STATUTE

      CBCA Sections 33-840 through 33-845 (the "CBCA Business Combination
Statute") provide for limitations and prohibitions on certain business
combinations. In general, a "business combination" includes mergers,
combinations, certain transfers, or issuances of equity securities to interested
shareholders and their affiliates, liquidation/dissolution resolutions passed by
such persons or reclassifications of securities that result in the proportionate
increase of ownership of outstanding shares by such persons.

      The CBCA Business Combination Statute generally requires that in addition
to any vote otherwise required by law or the certificate of incorporation, a
business combination shall first be approved by the Board of Directors and then
be approved by the affirmative vote of at least (i) the holders of eighty
percent (80%) of the voting power of the outstanding shares of the corporation,
and (ii) the holders of two-thirds of the voting power of the outstanding shares
of the corporation (other than shares held by the interested shareholder and any
affiliates).

      The CBCA Business Combination Statute also generally prohibits a
corporation from engaging in any business combination with any interested
shareholder for a period of five years following the date that such shareholder
became an interested shareholder, unless:

      (1)   prior to such date the board of directors of the corporation and a
            majority of non-employee directors (of which there must be at least
            two) approved either the business combination or the transaction
            which resulted in the shareholder becoming an interested
            shareholder; or


                                       57
<PAGE>   71
      (2)   the business combination is otherwise excepted from the five-year
            prohibition by applicable provisions of the CBCA.

      In general, "interested shareholder" is defined as the holder of 10% of
the outstanding voting stock of the corporation.

      The CBCA Business Combination Statute generally applies to CWS, although
CWS might qualify for certain available exceptions to its application depending
upon the nature of the transaction. Because Crystal is not a reporting company
under the Exchange Act, the CBCA Business Combination Statute would generally
not apply to it.

CLASSIFICATION OF THE BOARD OF DIRECTORS

      Under the CBCA, a Connecticut corporation may have a classified board of
directors.

      CWS's Certificate of Incorporation provides that directors (other than
directors who may be elected by Preferred or Preference Shareholders) are to be
classified into three classes, which are to hold office in staggered three-year
terms.

      Crystal's Board of Directors is not classified into classes.

SHAREHOLDER MEETINGS

      Under the CBCA, any action which may be taken at a meeting of shareholders
may be taken without a meeting by unanimous written consent or, if so provided
by the certificate of incorporation, by the written consent of a majority of the
voting power of shares. The CBCA also provides that special meetings of the
shareholders may be called only by the board of directors, or by such person or
persons as may be authorized by the certificate of incorporation or the bylaws
or upon the written request of the holders of at least 10% (35% for certain
public corporations such as CWS, but not Crystal) of all of the votes entitled
to be cast at the meeting.

      CWS's Certificate of Incorporation provides that shareholder action may
only be taken at an annual or special meeting of shareholders and not by written
consent. Special meetings of shareholders may be called only by the Board of
Directors and otherwise by shareholders as expressly permitted by applicable
statute.

      Crystal's By-Laws provide that shareholder action may only be taken at an
annual or special meeting of Shareholders. Special meetings of shareholders may
be called by the President or by resolution of the Board of Directors and shall
be called by the President upon the request of any two directors or one or more
shareholders holding at least one-tenth of the total number of shares entitled
to vote at the meeting.


                                       58
<PAGE>   72
PREFERRED STOCK PURCHASE RIGHTS

      CWS has reserved 150,000 shares of its Series A Preference Stock for
issuance under its Preference Stock Purchase Rights Plan. Each share of CWS
Common Stock, including the shares to be issued to holders of Crystal Common
Stock in the Merger, is entitled to one right to buy (the "Right" or "Rights"),
under certain circumstances, one one-hundredth of a share of Series A Preference
Stock at a price of $90.00 per one one-hundredth of a share.

      Subject to certain terms and conditions, each Right shall entitle the
registered holder to purchase from CWS one one-hundredth of a share of Series A
Preference Stock, $1 par value, of CWS at a price of $90 per one one-hundredth
of a share of Series A Preference Stock (the "Purchase Price"), subject to
adjustment. The description and terms of the Rights are set forth in a Rights
Agreement dated as of August 12, 1998, as the same may be amended from time to
time (the "Rights Agreement"), between CWS and State Street Bank and Trust
Company, as Rights Agent (the "Rights Agent").

      Until the earlier to occur of (i) 10 days following a public announcement
that a person or group of affiliated or associated persons (with certain
exceptions, an "Acquiring Person") have acquired beneficial ownership of 15% or
more of the outstanding shares of CWS Common Stock or (ii) 10 business days (or
such later date as may be determined by action of the CWS Board of Directors
prior to such time as any person or group of affiliated persons becomes an
Acquiring Person) following the commencement of, or announcement of an intention
to make, a tender offer or exchange offer the consummation of which would result
in the beneficial ownership by a person or group of 15% or more of the
outstanding shares of CWS Common Stock (the earlier of such dates being called
the "Distribution Date"), the Rights will be evidenced, with respect to any of
the CWS Common Stock certificates outstanding as of the record date, by such CWS
Common Stock certificates together with a copy of the Summary of Rights sent to
holders of such CWS Common Stock on the record date (the "Summary of Rights").

      The Rights Agreement provides that, until the Distribution Date (or
earlier redemption or expiration of the Rights), the Rights will be transferred
with and only with the CWS Common Stock. Until the Distribution Date (or earlier
redemption or expiration of the Rights), new CWS Common Stock certificates
issued after the record date upon transfer or new issuances of CWS Common Stock,
including issuances under the CWS Dividend Reinvestment and Common Stock
Purchase Plan, will contain a notation incorporating the Rights Agreement by
reference. Until the Distribution Date (or earlier redemption or expiration of
the Rights), the surrender for transfer of any certificates for shares of CWS
Common Stock, even without such notation or a copy of the Summary of Rights,
will also constitute the transfer of the Rights associated with the shares of
CWS Common Stock represented by such certificate. As soon as practicable
following the Distribution Date, separate certificates evidencing the Rights
("Right Certificates") will be mailed to holders of record of the CWS Common
Stock as of the close of business on the Distribution Date and such separate
Right Certificates alone will evidence the Rights.


                                       59
<PAGE>   73
      The Rights are not exercisable until the Distribution Date. The Rights
will expire on October 11, 2008 (the "Final Expiration Date"), unless the Final
Expiration Date is advanced or extended or unless the Rights are earlier
redeemed or exchanged by CWS, in each case as described below.

      The Purchase Price payable, and the number of shares of Series A
Preference Stock or other securities or property issuable, upon exercise of the
Rights are subject to adjustment from time to time to prevent dilution (i) in
the event of a stock dividend on, or a subdivision, combination or
reclassification of, the Series A Preference Stock, (ii) upon the grant to
holders of the Series A Preference Stock of certain rights or warrants to
subscribe for or purchase Series A Preference Stock at a price, or securities
convertible into Series A Preference Stock with a conversion price, less than
the then-current market price of the Series A Preference Stock, or (iii) upon
the distribution to holders of the Series A Preference Stock of evidences of
indebtedness or assets (excluding regular periodic cash dividends or dividends
payable in Series A Preference Stock) or of subscription rights or warrants
(other than those referred to above).

      The number of outstanding Rights is also subject to adjustment in the
event of a stock split of the CWS Common Stock or a stock dividend on the CWS
Common Stock payable in shares of CWS Common Stock or subdivisions,
consolidations or combinations of the CWS Common Stock occurring, in any such
case, after August 12, 1998 and prior to the Distribution Date; provided,
however, that no such adjustment was made with respect to any such dividend or
subdivision approved by the Board of Directors of CWS on August 12, 1998,
including the stock split effected on September 1, 1998.

      Shares of Series A Preference Stock purchasable upon exercise of the
Rights will not be redeemable. Each share of Series A Preference Stock will be
entitled, when, as and if declared, to a minimum preferential quarterly dividend
payment of $1 per share but will be entitled to an aggregate dividend of 100
times the dividend declared per share of CWS Common Stock. In the event of a
liquidation, dissolution or winding up of CWS, the holders of the Series A
Preference Stock will be entitled to a minimum preferential liquidation payment
of $100 per share (plus any accrued but unpaid dividends) but will be entitled
to an aggregate payment of 100 times the payment made per share of CWS Common
Stock. Each share of Series A Preference Stock will have 100 votes, voting
together with the CWS Common Stock. Finally, in the event of any merger,
consolidation or other transaction in which shares of CWS Common Stock are
converted or exchanged, each share of Series A Preference Stock will be entitled
to receive 100 times the amount received per share of CWS Common Stock. These
rights are protected by customary antidilution provisions.

      Because of the nature of the Series A Preference Stock's dividend,
liquidation and voting rights, the value of the one one-hundredth interest in a
share of Series A Preference Stock purchasable upon exercise of each Right
should approximate the value of one share of CWS Common Stock.


                                       60
<PAGE>   74
      In the event that any person or group of affiliated or associated persons
becomes an Acquiring Person, each holder of a Right, other than Rights
beneficially owned by the Acquiring Person (which will thereupon become void),
will thereafter have the right to receive upon exercise of a Right at the then
current exercise price of the Right, that number of shares of CWS Common Stock
having a market value of two times the exercise price of the Right.

      In the event that, after a person or group has become an Acquiring Person,
CWS is acquired in a merger or other business combination transaction or 50% or
more of its consolidated assets or earning power are sold, proper provision will
be made so that each holder of a Right (other than Rights beneficially owned by
an Acquiring Person, which will have become void) will thereafter have the right
to receive, upon the exercise thereof at the then current exercise price of the
Right, that number of shares of common stock of the person with whom CWS has
engaged in the foregoing transaction (or its parent), which number of shares at
the time of such transaction will have a market value of two times the exercise
price of the Right.

      At any time after any person or group becomes an Acquiring Person and
prior to the acquisition by such person or group of 50% or more of the
outstanding shares of CWS Common Stock or the occurrence of an event described
in the prior paragraph, the Board of Directors of CWS may exchange the Rights
(other than Rights owned by such person or group, which will have become void),
in whole or in part, at an exchange ratio of one share of CWS Common Stock, or
one one-hundredth of a share of Series A Preference Stock (or of a share of a
class or series of CWS's Series A Preference Stock or Preferred Stock having
equivalent rights, preferences and privileges), per Right (subject to
adjustment).

      With certain exceptions, no adjustment in the Purchase Price will be
required until cumulative adjustments require an adjustment of at least 1% in
such Purchase Price. No fractional shares of Series A Preference Stock will be
issued (other than fractions which are integral multiples of one one-hundredth
of a share of Series A Preference Stock, which may, at the election of CWS, be
evidenced by depositary receipts) and in lieu thereof, an adjustment in cash
will be made based on the market price of the Series A Preference Stock on the
last trading day prior to the date of exercise.

      At any time prior to the earlier of (i) the close of business on the tenth
day following the first public announcement by CWS or an Acquiring Person that
an Acquiring Person has become such or such earlier date as a majority of the
CWS Board of Directors shall become aware of the existence of an Acquiring
Person, subject to extension by the CWS Board, or (ii) the close of business on
the Final Expiration Date, the Board of Directors of CWS may redeem the Rights
in whole, but not in part, at a price of $.01 per Right (the "Redemption
Price"). The redemption of the Rights may be made effective at such time, on
such basis and with such conditions as the CWS Board of Directors in its sole
discretion may establish. Immediately upon any redemption of the Rights, the
right to exercise the Rights will terminate and the only right of the holders of
Rights will be to receive the Redemption Price.


                                       61
<PAGE>   75
      For so long as the Rights are then redeemable, CWS may, except with
respect to the Redemption Price, amend the Rights in any manner. After the
Rights are no longer redeemable, CWS may, except with respect to the Redemption
Price, amend the Rights in any manner that does not adversely affect the
interests of holders of the Rights.

      Until a Right is exercised, the holder thereof, as such, will have no
rights as a shareholder of CWS, including, without limitation, the right to vote
or to receive dividends.

INDEMNIFICATION OF DIRECTORS AND OFFICERS

      The CBCA states that, unless its certificate of incorporation otherwise
provides, a corporation formed under Connecticut law prior to January 1, 1997 is
obligated to indemnify a director to the same extent the corporation is
permitted to provide indemnification to a director pursuant to Section 33-771.
This obligation to indemnify is subject to certain limitations set forth in
Section 33-775 of the CBCA, which requires a determination in each case that
indemnification of the director is permissible and authorized. Under the CBCA, a
director may also apply to a court of competent jurisdiction for
indemnification. The CBCA provides that a corporation incorporated under
Connecticut law prior to January 1, 1997, shall also indemnify each officer,
employee or agent who is not a director to the same extent.

      In general, Section 33-771 provides that a corporation may indemnify an
individual made a party to a proceeding because he is a director against
liability incurred in the proceeding if: (1) (A) he conducted himself in good
faith; (B) he reasonably believed (i) in the case of conduct in his official
capacity, that his conduct was in the best interests of the corporation and (ii)
in all other cases, that his conduct was at least not opposed to the best
interests of the corporation; and (C) in the case of any criminal proceeding, he
had no reasonable cause to believe his conduct was unlawful; or (2) he engaged
in conduct for which broader indemnification has been made permissible or
obligatory under a provision of the corporation's certificate of incorporation.
Section 33-775 also provides that, unless ordered by a court, a corporation may
not indemnify a director (1) in connection with a proceeding by or in the right
of the corporation except for reasonable expenses incurred in connection with
the proceeding if it is determined that the director has not met the relevant
standard of conduct under 33-771; or (2) in connection with any proceeding with
respect to conduct for which he was adjudged liable on the basis that he
received a financial benefit to which he was not entitled whether or not
involving action in his official capacity.

      The CBCA provides that a corporation may provide indemnification of or
advancement of expenses to a director, officer, employee or agent only as
permitted therein.

      CWS's Certificate of Incorporation provides that the personal liability of
any person who is or was a director of CWS to CWS or its shareholders for
monetary damages for breach of duty as a director is limited to the amount of
the compensation received by the director for serving


                                       62
<PAGE>   76
CWS during the year or years in which the violation occurred so long as such
breach did not (i) involve a knowing and culpable violation of law by the
director, (ii) enable the director or an associate to receive an improper
personal economic gain, (iii) show a lack of good faith and a conscious
disregard for the duty of the director to CWS under circumstances in which the
director was aware that his or her conduct or omission created an unjustifiable
risk of serious injury to CWS, (iv) constitute a sustained and unexcused pattern
of inattention that amounted to an abdication of the director's duty to CWS, or
(v) create liability under Section 33-757 of the Connecticut General Statutes.

      CWS's Certificate of Incorporation requires CWS to indemnify and pay for
or reimburse the expenses of directors and officers to the fullest extent
permitted by law; and permits CWS to indemnify and pay for or reimburse the
expenses of employees or agents not otherwise entitled to indemnification on
such terms and conditions as may be established by the Board of Directors.

      CWS's By-Laws also provide that CWS, through action by its Board of
Directors, may purchase and CWS has purchased indemnity insurance for directors,
officers, employees or agents of CWS.

      Crystal's Certificate of Incorporation and By-Laws are silent on this
issue. Crystal's ByLaws provide that its Board may indemnify Crystal's officers
and employees to the extent allowed by law. Thus, indemnification is governed
solely by the CBCA provisions described above. Crystal has purchased indemnity
insurance for directors and officers.

                                     EXPERTS

      The audited financial statements and schedules of CWS included
(incorporated by reference) in this Prospectus and elsewhere in this Proxy
Statement/Prospectus have been audited by Arthur Andersen LLP, independent
public accountants, as indicated in their reports with respect thereto, and are
included herein in reliance upon the authority of said firm as experts in giving
said reports.

      The financial statements, consolidated balance sheets and related
consolidated statements of income and cash flows of Crystal included in this
Prospectus and elsewhere in this Proxy Statement/Prospectus have been audited by
David R. Daggett, CPA, as indicated in his report with respect thereto, and are
included herein in reliance upon the authority of said individual as an expert
in giving said reports.

                                  LEGAL MATTERS

      The validity of the issuance of the CWS Common Stock to be delivered at
the Merger Closing Date will be passed upon by Day, Berry & Howard LLP,
Hartford, Connecticut, general counsel to CWS.


                                       63
<PAGE>   77
                      WHERE YOU CAN FIND MORE INFORMATION

      THIS PROXY STATEMENT/PROSPECTUS INCORPORATES DOCUMENTS BY REFERENCE WHICH
ARE NOT PRESENTED IN OR DELIVERED WITH THIS PROXY STATEMENT/PROSPECTUS.

      All documents filed by CWS pursuant to Section 13(a), 13(c), 14 or 15(d)
of the Securities Exchange Act of 1934 after the date of this Proxy
Statement/Prospectus and before the date of the Crystal Special Meeting are
incorporated by reference into and to be part of this Proxy Statement/Prospectus
from the date of filing of those documents.

      YOU SHOULD RELY ONLY ON THE INFORMATION CONTAINED IN THIS DOCUMENT OR THE
DOCUMENTS TO WHICH WE HAVE REFERRED YOU. WE HAVE NOT AUTHORIZED ANYONE TO
PROVIDE YOU WITH INFORMATION THAT IS DIFFERENT.

      The following documents, which were filed by CWS with the SEC, are
incorporated by reference into this Proxy Statement/Prospectus:

      CWS's Annual Report on Form 10-K for the year ended December 31, 1998,
Quarterly Reports on Form 10-Q for the quarter ended March 31, 1999 and the CWS
Proxy Statement dated March 17, 1999 for the CWS Annual Meeting of Shareholders
held on April 23, 1999.

      Any statement contained in a document incorporated or deemed to be
incorporated by reference into this Proxy Statement/Prospectus will be deemed to
be modified or superseded for purposes of this Proxy Statement/Prospectus to the
extent that a statement contained in this Proxy Statement/Prospectus or any
other subsequently filed document that is deemed to be incorporated by reference
into this Proxy Statement/Prospectus modifies or supersedes the statement. Any
statement so modified or superseded will not be deemed, except as so modified or
superseded, to constitute a part of this Proxy Statement/Prospectus.

      The documents incorporated by reference into this Proxy
Statement/Prospectus are available from us upon request. We will provide a copy
of any and all of the information that is incorporated by reference in this
Proxy Statement/Prospectus (not including exhibits to the information unless
those exhibits are specifically incorporated by reference into this Proxy
Statement/Prospectus) to any person, without charge, upon written or oral
request. Requests for documents should be directed to Corporate Secretary,
Connecticut Water Service, Inc., 93 West Main Street, Clinton, Connecticut 06413
(telephone 860-669-8630, extension 305). In order to ensure timely delivery of
the documents, any request should be made by               , 1999.


                                       64
<PAGE>   78
      CWS files reports, proxy statements and other information with the SEC.
Copies of such CWS reports, proxy statements and other information may be
inspected and copied at the public reference facilities maintained by the SEC
at:


Judiciary Plaza            Citicorp Center            Seven World Trade Center
Room 1024                  500 West Madison Street    13th Floor
450 Fifth Street, N.W.     Suite 1400                 New York, New York 10048
Washington, D.C. 20549     Chicago, Illinois 60661

Reports, proxy statements and other information concerning CWS may also be
inspected at:

      The National Association of Securities Dealers
      1735 K Street, N.W.
      Washington, D.C. 20006

      Copies of these materials can also be obtained by mail at prescribed rates
from the Public Reference Section of the SEC, 450 Fifth Street, N.W.,
Washington, D.C. 20549 or by calling the SEC at 1-800-SEC-0330. The SEC
maintains a Website that contains reports, proxy statements and other
information regarding CWS. The address of the SEC Website is http://www.sec.gov.

      Crystal is not subject to the informational requirements of the Exchange
Act and financial and other information about Crystal and its subsidiary is not
publicly available other than as set forth in this Proxy Statement/Prospectus.

      CWS has filed a Registration Statement on Form S-4 under the Securities
Act with the SEC with respect to CWS's Common Stock to be issued to Crystal
Shareholders in the Merger. This Proxy Statement/Prospectus constitutes the
prospectus of CWS filed as part of the Registration Statement. This Proxy
Statement/Prospectus does not contain all of the information set forth in the
Registration Statement because certain parts of the Registration Statement are
omitted in accordance with the rules and regulations of the SEC. The
Registration Statement and its exhibits are available for inspection and copying
as set forth above.

      THIS PROXY STATEMENT/PROSPECTUS DOES NOT CONSTITUTE AN OFFER TO SELL, OR A
SOLICITATION OF AN OFFER TO PURCHASE, THE SECURITIES OFFERED BY THIS PROXY
STATEMENT/PROSPECTUS, OR THE SOLICITATION OF A PROXY, IN ANY JURISDICTION TO OR
FROM ANY PERSON TO WHOM OR FROM WHOM IT IS UNLAWFUL TO MAKE SUCH OFFER,
SOLICITATION OF AN OFFER OR PROXY SOLICITATION IN SUCH JURISDICTION. NEITHER THE
DELIVERY OF THIS PROXY STATEMENT/PROSPECTUS NOR ANY DISTRIBUTION OF SECURITIES
PURSUANT TO THIS PROXY STATEMENT/PROSPECTUS SHALL, UNDER ANY CIRCUMSTANCES,
CREATE ANY IMPLICATION THAT THERE HAS BEEN NO


                                       65
<PAGE>   79
CHANGE IN THE INFORMATION SET FORTH OR INCORPORATED INTO THIS PROXY
STATEMENT/PROSPECTUS BY REFERENCE OR IN OUR AFFAIRS SINCE THE DATE OF THIS PROXY
STATEMENT/PROSPECTUS. THE INFORMATION CONTAINED IN THIS PROXY
STATEMENT/PROSPECTUS WITH RESPECT TO CWS AND ITS SUBSIDIARIES WAS PROVIDED BY
CWS AND HAS NOT BEEN INDEPENDENTLY VERIFIED BY CRYSTAL AND THE INFORMATION
CONTAINED IN THIS PROXY STATEMENT/PROSPECTUS WITH RESPECT TO CRYSTAL AND ITS
SUBSIDIARY WAS PROVIDED BY CRYSTAL AND HAS NOT BEEN INDEPENDENTLY VERIFIED BY
CWS.

                STATEMENTS REGARDING FORWARD-LOOKING INFORMATION

      This Proxy Statement/Prospectus and the documents incorporated by
reference into this Proxy Statement/Prospectus contain forward-looking
statements within the "safe harbor" provisions of the Private Securities
Litigation Reform Act of 1995 with respect to our financial condition, results
of operations and business, and on the expected impact of the Merger on CWS's
financial performance. Words such as "anticipates," "expects," "intends,"
"plans," "believes," "seeks," "estimates" and similar expressions identify
forward-looking statements. These forward-looking statements are not guarantees
of future performance and are subject to risks and uncertainties that could
cause actual results to differ materially from the results contemplated by the
forward-looking statements.

      In evaluating the Merger, you should carefully consider the discussion of
risks and uncertainties in the section entitled "SUMMARY -- Risk Factors" on
page 7 of this Proxy Statement/Prospectus.


                                       66
<PAGE>   80
                     CRYSTAL WATER UTILITIES CORPORATION
              INDEX TO CRYSTAL CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<S>                                                                              <C>
2.    Annual Financial Statements:

      Report of Independent Public Accountant                                    F-1

      Consolidated Balance Sheets at December 31, 1998 and December 31, 1997     F-2

      Consolidated Statements of Income for the years ended December 31, 1998,
      1997 and 1996                                                              F-4

      Consolidated Statements of Cash Flows for the years ended December 31,
      1998, 1997 and 1996                                                        F-5

      Notes to Consolidated Financial Statements                                 F-6
</TABLE>


                                       67
<PAGE>   81
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS



REPORT OF INDEPENDENT PUBLIC ACCOUNTANT

To the Board of Directors and Stockholders of
Crystal Water Utilities Corporation and Subsidiary:

I have audited the accompanying consolidated balance sheets of Crystal Water
Utilities Corporation (a Connecticut corporation) and Subsidiary as of December
31, 1998 and 1997, and the related consolidated statements of income and cash
flows for each of the three years in the period ended December 31, 1998. These
financial statements are the responsibility of the Company's management. My
responsibility is to express an opinion on these financial statements based on
my audits.

I have conducted my audit in accordance with generally accepted auditing
standards. Those standards require that I plan and perform the audits to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
I believe that my audits provide a reasonable basis for my opinion.

In my opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the financial position of Crystal Water
Utilities Corporation and Subsidiary as of December 31, 1998 and 1997, and the
results of their operations and their cash flows for each of the three years in
the period ended December 31, 1998, in conformity with generally accepted
accounting principles.

David R. Daggett, CPA

June 16, 1999


                                       F-1
<PAGE>   82
CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
December 31, (Thousands of dollars)                               1998          1997
- ------------------------------------------------------------------------------------
<S>                                                            <C>            <C>
ASSETS
Utility Plant
  Utility Plant                                                $10,304        $9,936
  Utility Plant Acquisition Adjustments                            (21)          (35)
- ------------------------------------------------------------------------------------
                                                                10,283         9,901
  Accumulated Provision for Depreciation                        (2,802)       (2,568)
- ------------------------------------------------------------------------------------

    Net Utility Plant                                            7,481         7,333
- ------------------------------------------------------------------------------------

Investments
  Nonutility Property                                               55            52
  Other                                                              1            18
- ------------------------------------------------------------------------------------

    Total Investments                                               56            70
- ------------------------------------------------------------------------------------

Current Assets
  Cash and Cash Equivalents                                        244           333
  Accounts Receivable                                              269           315
  Accrued Unbilled Revenues                                        118           130
  Materials and Supplies, at Average Cost                           60            49
  Prepayments and Other Current Assets                              37             5
- ------------------------------------------------------------------------------------

    Total Current Assets                                           728           832
- ------------------------------------------------------------------------------------

Deferred Charges and Regulatory Assets
  Unamortized Debt Issuance Expense                                 72            77
  Income Taxes                                                     859           786
  Other Costs                                                      169           211
- ------------------------------------------------------------------------------------

    Total Deferred Charges and Regulatory Assets                 1,100         1,074
- ------------------------------------------------------------------------------------

         Total Assets                                           $9,365        $9,309
- ------------------------------------------------------------------------------------
</TABLE>


                                       F-2
<PAGE>   83
CAPITALIZATION AND LIABILITIES

<TABLE>
<CAPTION>
December 31, (Thousands of dollars)                              1998          1997
- ------------------------------------------------------------------------------------
<S>                                                             <C>           <C>
Capitalization
  Common Stockholders' Equity:
      Common Stock                                              $1,198        $1,189
       Retained Earnings                                           626           606
  Long-Term Debt                                                 2,977         3,092
- ------------------------------------------------------------------------------------
         Total Capitalization                                    4,801         4,887
- ------------------------------------------------------------------------------------



Current Liabilities
  Current Portion of Long-Term Debt                                122           120
  Accounts Payable                                                  67            41
  Accrued Taxes                                                     13            41
  Accrued Interest                                                   0            29
  Other                                                             96            64
- ------------------------------------------------------------------------------------

         Total Current Liabilities                                 298           295
- ------------------------------------------------------------------------------------


Advances for Construction                                           78            78
- ------------------------------------------------------------------------------------

Contributions in Aid of Construction                             2,628         2,611
- ------------------------------------------------------------------------------------

Deferred Federal Income Taxes                                      563           506
- ------------------------------------------------------------------------------------

Unfunded Future Income Taxes                                       809           731
- ------------------------------------------------------------------------------------

Unamortized Investment Tax Credits                                  32            34
- ------------------------------------------------------------------------------------

Accrued Pension cost                                               156           167
- ------------------------------------------------------------------------------------

         Total Capitalization and Liabilities                   $9,365        $9,309
- ------------------------------------------------------------------------------------
</TABLE>


                                       F-3
<PAGE>   84
CONSOLIDATED STATEMENTS OF INCOME


<TABLE>
<CAPTION>
For the Years Ended December 31,  (In thousands except per share amounts)          1998            1997            1996
- ------------------------------------------------------------------------------------------------------------------------
<S>                                                                              <C>             <C>             <C>
Operating Revenues                                                               $ 1,796         $ 1,824         $ 1,837
- ------------------------------------------------------------------------------------------------------------------------

Operating Expenses
   Operation                                                                         953             802             811
   Maintenance                                                                        81              92              63
   Depreciation                                                                      233             223             208
   Income Taxes                                                                       65             108              87
   Taxes Other Than Income Taxes                                                     105             140             189
- ------------------------------------------------------------------------------------------------------------------------

       Total Operating Expenses                                                    1,437           1,365           1,358
- ------------------------------------------------------------------------------------------------------------------------

Utility Operating Income                                                             359             459             479
- ------------------------------------------------------------------------------------------------------------------------

Other Income (Deductions)
   Interest and Dividend Income                                                       12              12              10
   Gain on Sale of Property                                                            0               1               0
   Non-Water Sales Earnings                                                           59              37              22
   Miscellaneous Income (Deductions)                                                  (5)             (4)             (1)
   Taxes on Other Income                                                             (26)            (16)             (9)
- ------------------------------------------------------------------------------------------------------------------------

       Total Other Income (Deductions)                                                40              30              22
- ------------------------------------------------------------------------------------------------------------------------

Interest and Debt Expenses
   Interest on Long-Term Debt                                                        254             255             264
   Other Interest Charges                                                              0               0               1
   Amortization of Debt Expense                                                        5               5               5
- ------------------------------------------------------------------------------------------------------------------------

       Total Interest and Debt Expenses                                              259             260             270
- ------------------------------------------------------------------------------------------------------------------------

Net Income Applicable to Common Stock                                            $   140         $   229         $   231
- ------------------------------------------------------------------------------------------------------------------------

Weighted Average Common Shares Outstanding                                          99.1            99.0            98.9
- ------------------------------------------------------------------------------------------------------------------------

Basic and Fully Diluted Earnings Per Average Common Share                        $  1.41         $  2.31         $  2.34
- ------------------------------------------------------------------------------------------------------------------------
</TABLE>


                                      F-4
<PAGE>   85
CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
For the Years Ended December 31,  (Thousands of dollars)            1998            1997            1996
- ----------------------------------------------------------------------------------------------------------
<S>                                                                <C>             <C>             <C>
Operating Activities:
  Net Income Applicable to Common Stock                            $   140         $   229         $   231
- ----------------------------------------------------------------------------------------------------------

  Adjustments to Reconcile Net Income to Net Cash
  Provided by Operating Activities:
        Depreciation                                                   233             223             208
        Change in Assets and Liabilities:
             (Increase) Decrease in Accounts Receivable and
                  Accrued Unbilled Revenues                             59              (9)            (29)
            (Increase) Decrease in Other Current Assets                (43)             19              17
            (Increase) Decrease in Other Non-Current Items              50             (65)            230
            Increase (Decrease) in Account Payaable,
           Accrued Expenses and Other Current
                 Liabilities                                           (38)            (10)             78
            Increase in Deferred Income Taxes and
                 Investment Tax Credits, Net                            60              58            (241)
- ----------------------------------------------------------------------------------------------------------
                Total Adjustments                                      321             216             263
- ----------------------------------------------------------------------------------------------------------

               Net Cash Provided by Operating Activities               461             445             494
- ----------------------------------------------------------------------------------------------------------

Investing Activities:
  Gross Additions to Utility Plant                                    (325)           (433)           (606)
- ----------------------------------------------------------------------------------------------------------

Financing Activities:
   Proceeds from Issuance of Long-Term Debt                              0             140           2,700
   Reduction of Long-Term Debt Including Current                      (131)            (97)         (2,735)
    Portion
  Proceeds from Issuance of Common Stock                                 9               0               6
  Advances, Contributions and Funds from
     Others for Construction, Net                                       17               0             452
  Costs Incurred to Issue Long-Term Debt                                 0               0             (17)
  Cash Dividends Paid                                                 (120)           (109)            (89)
- ----------------------------------------------------------------------------------------------------------
          Net Cash Provided by (Used in) Financing                    (225)            (66)            317
      Activities
- ----------------------------------------------------------------------------------------------------------

Net Increase (Decrease) in Cash                                        (89)            (54)            205
Cash at Beginning of Year                                              333             387             182
- ----------------------------------------------------------------------------------------------------------
Cash at End of Year                                                $   244         $   333         $   387
- ----------------------------------------------------------------------------------------------------------

Supplemental Disclosures of Cash Flow Information:
  Cash Paid During the Year for:
    Interest                                                       $   281         $   227         $   283
    State and Federal Income Taxes                                 $    90         $    60         $     0
</TABLE>


                                       F-5
<PAGE>   86
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1:  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES


GENERAL -The Company is a holding company whose subsidiary, The Crystal Water
Company of Danielson, is engaged in the regulated utility business of public
water supply serving approximately 3,200 customers in Danielson, CT and
surrounding communities. The Subsidiary's largest customer, the Town of
Danielson, accounts for approximately 15% of the total operating revenues.

PRINCIPLES OF CONSOLIDATION - The consolidated financial statements include the
accounts of the Company and its subsidiary, and all intercompany transactions
have been eliminated.

PUBLIC UTILITY REGULATION - The Subsidiary is regulated by the State of
Connecticut Department of Public Utility Control (DPUC) and as such maintains
its accounts in accordance with the DPUC Uniform System of Accounts prescribed
for Water Utilities Class A.

USE OF ESTIMATES - The preparation of financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenue and expenses during the reporting
period. Actual results could differ from these estimates.

REVENUES - The Subsidiary accrues an estimate for the amount of water sold but
not billed as of the balance sheet date.

UTILITY PLANT - The cost of additions to utility plant and improvements are
capitalized. Costs include labor, materials, services and charges for such
indirect costs as engineering, supervision, payroll taxes, employee benefits,
transportation and certain preliminary survey and investigation. The cost of
repairs and maintenance is expensed. When depreciable utility plant is retired
or disposed of its book cost along with the cost of removal, less salvage, is
charged to accumulated depreciation.

NON-UTILITY PLANT -The Subsidiary owns land, buildings and equipment with an
original cost of $132,000 that is not now used in utility service. Depreciation
in the amount of $77,000 was accumulated during the period these items were in
service and for financial statement presentation this amount is netted against
the original cost. No depreciation for this property is currently being charged
against income. Upon retirement or disposal of this plant the book cost,
accumulated depreciation and any salvage are netted and any gain or loss is
recognized in the statement of income.

The land not being used consists mostly of a reservoir retired from service
which the Subsidiary estimates have a fair market value of $2 - 3 million. If
such land was sold, the sale must be approved by the DPUC and a portion of the
gain, decided upon by the DPUC, may accrue to the benefit of the customers.

DEPRECIATION -The Company and Subsidiary use the straight-line method for
financial statement purposes and straight-line and accelerated depreciation
methods for income tax purposes. See note on income taxes which follows. No
depreciation for financial statement purposes is charged against income relating
to utility plant constructed with developers' contributions after 1990 as the
DPUC does not allow the Subsidiary to recover this expense through rates.

CUSTOMERS' ADVANCES FOR CONSTRUCTION AND CONTRIBUTIONS IN AID OF
CONSTRUCTION Under the terms of construction contracts with real estate
developers and others, the Subsidiary receives advances for the costs of new
main installations. Refunds are made, without interest, as


                                       F-6
<PAGE>   87
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

services are connected to the main, over periods not exceeding ten years and not
in excess of the original advance. Unrefunded balances, at the end of the
contract period, are credited to contributions in aid of construction (CIAC) and
are no longer refundable.

INCOME TAXES - The Company provided deferred taxes for all temporary book-tax
differences using the liability method. Under the liability method, deferred
income taxes are recognized at currently enacted income tax rates to reflect the
tax effect of temporary differences between the financial reporting and tax
bases of assets and liabilities. Such temporary differences are the result of
provisions in the income tax law that either require or permit certain items to
be reported on the income tax return in a different period than they are
reported in the financial statements. To the extent such income taxes increase
or decrease future rates, an offsetting regulatory asset and liability have been
recorded in the accompanying consolidating balance sheets.

Income taxes paid relating to developers' contributions which were taxable in
prior years (January 1987 through June 1996) are recorded as a deferred charge
are being amortized over the tax life of the related asset.

Investment credits are normalized ratably over the lives of the properties
giving rise to the credits.

The Company believes that all deferred income tax assets will be realized in the
future.

OTHER DEFERRED COSTS - Costs of certain administrative projects of the
Subsidiary relating to regulatory processes and costs of items which benefit
more than one accounting period are deferred and amortized against income over
their respective lives and/or periods allowed by the DPUC. Costs which are "not
year amortizable" may be entirely charged against income if and when the DPUC
does not allow the Subsidiary to recover these costs through rates. During 1998
the Subsidiary charged $88,000 against income for deferred costs it believes
would not be recovered in future rates. As of December 31, 1998 the following
costs have been deferred:

<TABLE>
<CAPTION>
                                                    1998        1997
- --------------------------------------------------------------------------------
<S>                                                <C>         <C>
      Rate Case Costs                               $  6        $ 23
      Tank Painting                                   46          50
      Water Supply Plan                               20           0
      Gas Spill Monitoring                             0          30
      Preliminary Survey and Investigation Charges    72          93
      Other Studies                                    6           0
      Notes Receivable Employees (A)                  19          15
- --------------------------------------------------------------------------------
                             Total                  $169        $211
</TABLE>

(A)   The Company has notes receivable from four (4) employees of the Subsidiary
      totaling $19,000 on the balance sheet date. These notes bear interest at
      one (1) percent over prime and are adjusted annually on the anniversary
      date of each note.


EARNINGS PER SHARE - Earnings per share is computed on the weighted average
number of common shares outstanding during each year. Basic and fully diluted
earnings per share are the same amounts.

RECLASSIFICATION - Certain reclassifications have been made to conform
previously reported data to the current presentation.


NOTE 2: ACCOUNTS RECEIVABLE


                                       F-7
<PAGE>   88
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The balance of accounts receivable, stated at the estimated amounts to be
collected, as of December 31, 1998 and 1997 is comprised of the following:

<TABLE>
<CAPTION>
(Thousands of dollars)                         1998        1998
- --------------------------------------------------------------------------------
<S>                                            <C>         <C>
      Water customers                          $254        $291
      Merchandising & Jobbing and Other          15          24
- --------------------------------------------------------------------------------
          Total                                $269        $315
</TABLE>

NOTE 3:  INCOME TAXES

Income tax expense for the year ended December 31, 1998, 1997 and 1996 is as
follows:

<TABLE>
<CAPTION>
(Thousands of dollars)                        1998          1997          1996
- --------------------------------------------------------------------------------
<S>                                          <C>           <C>           <C>
Income Taxes Accrued                         $  31         $  66         $   6
Deferred Income Taxes                           57            56            88
Normalization of Prepaid Income Taxes            6             5             5
Normalization of Investment Credit              (3)           (3)           (3)
- --------------------------------------------------------------------------------

          Total Income Tax Expense           $  91         $ 124         $  96
</TABLE>


The consolidated income tax returns of the Company and its Subsidiary have been
audited through 1993 by the Internal Revenue Service with no changes.


NOTE 4:  COMMON STOCK

The Company has 200,000 authorized shares of common stock, no par value. A
summary of the changes in the common stock accounts for the period January 1,
1996 through December 31, 1998, appears below:

<TABLE>
<CAPTION>
(Thousands of dollars except share amounts)         Shares               Total
- ------------------------------------------------------------------------------
<S>                                                 <C>                 <C>
Balance, January 1, 1996                            98,566              $1,183

   Stock issued to Employees                           382                   6
- ------------------------------------------------------------------------------

Balance, December 31, 1996                          98,948               1,189

   Stock issued to Employees                             0                   0
- ------------------------------------------------------------------------------

Balance, December 31, 1997                          98,948               1,189
</TABLE>


                                       F-8
<PAGE>   89
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<S>                                                 <C>                 <C>
   Stock issued to Employees                           363                   9
- ------------------------------------------------------------------------------

Balance, December 31, 1998                          99,311              $1,198
</TABLE>


NOTE 5:  ANALYSIS OF RETAINED EARNINGS

The summary of the changes in Retained Earnings for the period January 1, 1996
through December 31, 1998, appears below:

<TABLE>
<CAPTION>
(Thousands of dollars)                               1998       1997      1996
- ------------------------------------------------------------------------------
<S>                                                 <C>       <C>       <C>
Balance at Beginning of Year                         $606      $ 486     $ 344
Net Income                                            140        229       231
- ------------------------------------------------------------------------------
                                                      746        715       575
- ------------------------------------------------------------------------------

Dividends Declared:
   Common Stock:
     1998 $1.20 Per Share                            118          --        --
     1997 $1.10 Per Share                             --         109        --
     1996 $0.90 Per Share                             --          --        89
- ------------------------------------------------------------------------------
                                                     118         109        89
- ------------------------------------------------------------------------------
Balance at End of Year                              $626        $606      $486
</TABLE>


NOTE 6:  LONG-TERM DEBT

Long-Term Debt at December 31, consisted of the following:

<TABLE>
<CAPTION>
(Thousands of dollars)                                          1998      1997
- -------------------------------------------------------------------------------
<S>                                                          <C>        <C>
   New London Trust
     8.0%   Maturing Dec., 2017                              $   137    $  140
   The Farmers' Home Administration
     6.25%  Maturing April 2015                                   18         0
   Connecticut Development Authority
     7.82%  Maturing Oct., 2020                                  528       539
   New London Trust
     8.0%   Maturing Jan., 2011                                2,416     2,533

            Less Due Amounts in One Year                        (122)     (120)
- -------------------------------------------------------------------------------
       Net Long-Term Debt                                    $ 2,977    $3,092
</TABLE>


Principal payments due in future years are as follows: 1999 - $122,000; 2000 -
$142,000; 2001 - $154,000; 2002 - $167,000; 2003 - $181,000


The long-term mortgage obligations are secured by the Company's real estate and
by substantially all assets of the Subsidiary, by a pledge of the Subsidiary's
stock and a guarantee by the Company.


                                       F-9
<PAGE>   90
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS



NOTE 7:  UTILITY PLANT AND CONSTRUCTION PROGRAM

The components of utility plant and equipment at December 31, are as follows:

<TABLE>
<CAPTION>
(Thousands of dollars)                                        1998      1997
- -------------------------------------------------------------------------------
<S>                                                        <C>         <C>
Source of Supply                                               722        717
Pumping                                                        590        545
Water Treatment                                                163        159
Transmission and Distribution                                7,797      7,597
General (including intangible)                               1,032        919
Plant Acquisition Adjustment                                   (21)       (35)
- -------------------------------------------------------------------------------
       Total                                               $10,283     $9,901
</TABLE>


The amounts of depreciable plant at December 31, 1998 and 1997 included in total
plant were $9,397,000 and $9,029,000, respectively.

The Subsidiary is engaged in a continuous construction and mapping programs. The
Subsidiary's estimated annual capital expenditures, net of amounts financed by
customer advances and contributions in aid of construction, are expected to be
$250,000 to $350,000 annually over the next five (5) years for these projects.


NOTE 8:  TAXES OTHER THAN INCOME TAXES

Taxes Other than Income Taxes consist of the following:

<TABLE>
<CAPTION>
(Thousands of dollars)                    1998        1997        1996
- --------------------------------------------------------------------------------
<S>                                       <C>         <C>         <C>
Municipal Property Taxes                  $ 67        $ 60        $ 58
Payroll Taxes                               38          35          34
Connecticut Gross Earnings Tax (A)          --          45          97
- --------------------------------------------------------------------------------
      Total                               $105        $140        $189
</TABLE>


(A) This tax was legislatively eliminated for water companies effective July 1,
1997. The Subsidiary's rates were correspondingly reduced at the same time.

NOTE 9:  PENSION

PENSION - The Subsidiary has a defined benefit pension plan covering employees
who have completed six (6) months of service and attained the age of 20 1/2.
Accrued pension costs and required contributions to the plan are actuarially
calculated annually taking into account the employees' service to date and their
expected future earnings. The following tables set for the plan's funded status
as of December 31, 1998 and 1997 and the net pension cost of $14,365 and $27,024
for the years then ended.


                                     F-10
<PAGE>   91
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
(Thousand of Dollars)                                      1998            1997            1996
- -----------------------------------------------------------------------------------------------
<S>                                                     <C>             <C>             <C>
Actuarial present value of benefit obligations          $ 1,008         $   556         $   483
Projected benefit obligation for salary increase            367             357             310

Projected benefit obligation                              1,375             913             793
Plan assets at fair value                                 1,503           1,171             875
- -----------------------------------------------------------------------------------------------

Unfunded (overfunding) projected benefits                  (128)           (258)            (82)
Unrecognized (gains) / loss                                 663             475             347
Unrecognized prior service cost                            (350)            (18)              0
Unrecognized transition obligation                          (29)            (32)            (52)

      Accrued pension costs                             $   156         $   167         $   213

Service costs                                           $    49         $    44         $    40
Interest cost of benefit obligation                          73              63              58
Return on assets                                            (96)            (73)             (5)
Amortization of unrecognized gain / loss                    (15)             (9)            (49)
Amortization of prior service cost                            1               0               0
Amortization of transition asset                              2               2               2
- -----------------------------------------------------------------------------------------------
     Net pension cost                                   $    14         $    27         $    46
</TABLE>

The weighted average discount rate and rate of increase in future compensation
levels used in determining the actuarial present value of the projected benefit
obligation were 8.0%. The expected long-term rate of return on assets was 8.0%.


NOTE 10: RELATED PARTY TRANSACTIONS

The Subsidiary purchases services, materials, and supplies from professional
firms, contractors and retailers whose principals are also shareholders and
directors of the Company. During 1998 the amount of these purchases approximated
$13,000.


NOTE 11: CONTINGENT LIABILITY

During 1998 two (2) of the Subsidiary's diversion permits lapsed and it
continues to operate as if the lapses has not occurred. It timely paid the
renewal fee and subsequently filed necessary applications for reinstatement of
these permits with the Department of Environmental Protection, (D.E.P.). The
D.E.P. may accept these applications or may require the Subsidiary to perform
more studies, and/or pay fines, the cost of which cannot be estimated but such
costs could be substantial.

NOTE 12: NON-CASH TRANSACTIONS

On December 30, 1998 the Subsidiary acquired the transmission and distribution
system and the customers of the Powdrell and Alexander Memorial Water
Association, Inc. (P&A). The Subsidiary also acquired the current assets of P&A
and assumed all of P&A's debt. In exchange the Subsidiary is obligated to
provide water, at no charge, to the former P&A customers for one year. During
1997 and 1996 there were no non-cash transactions.


                                      F-11
<PAGE>   92
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 13: SUBSEQUENT EVENT

The Company has entered into an agreement to be acquired by Connecticut Water
Service, Inc., in a non-taxable exchange of stock. This transaction is subject
to approval by the DPUC and the Company's shareholders.


                                      F-12
<PAGE>   93
                                      II-1


                                     PART II
                     INFORMATION NOT REQUIRED IN PROSPECTUS

ITEM 20.  INDEMNIFICATION OF DIRECTORS AND OFFICERS.

      Section 33-771 of the Connecticut Business Corporation Act as amended
(Exhibit 10.24 hereto) requires indemnification of directors, officers and
others under certain circumstances.

      Articles Fifth and Sixth of the Amended and Restated Certificate of
Incorporation, as amended, of the Registrant (see Exhibit 3.1 filed herewith and
incorporated by reference herein) provide for indemnification of directors,
officers and other persons as follows:

            FIFTH: The personal liability of any person who is or was a Director
      of the Corporation to the Corporation or its shareholders for monetary
      damages for breach of duty as a Director is hereby limited to the amount
      of the compensation received by the Director for serving the Corporation
      during the year or years in which the violation occurred so long as such
      breach did not (i) involve a knowing and culpable violation of law by the
      Director, (ii) enable the Director or an associate, as defined in Section
      33-840 of the Connecticut General Statutes, to receive an improper
      personal economic gain, (iii) show a lack of good faith and a conscious
      disregard for the duty of the Director to the Corporation under
      circumstances in which the Director was aware that his or her conduct or
      omission created an unjustifiable risk of serious injury to the
      Corporation, (iv) constitute a sustained and unexcused pattern of
      inattention that amounted to an abdication of the Director's duty to the
      Corporation, or (v) create liability under Section 33-757 of the
      Connecticut General Statutes. Any lawful repeal or modification of this
      provision of the Certificate of Incorporation of the Corporation by the
      shareholders and the Board of Directors of the Corporation shall not
      adversely affect any right or protection of a person who is or was a
      Director of the Corporation existing at or prior to the time of such
      repeal or modification.

            SIXTH: A. The Corporation shall, to the fullest extent permitted by
      law, indemnify its Directors from and against any and all of the
      liabilities, expenses and other matters referred to in or covered by the
      Connecticut Business Corporation Act. In furtherance and not in limitation
      thereof, the Corporation shall indemnify each Director for liability, as
      defined in subsection (5) of Section 33-770 of the Connecticut General
      Statutes, to any person for any action taken, or any failure to take any
      action, as a Director, except liability that (i) involved a knowing and
      culpable violation of law by the Director, (ii) enabled the Director or an
      associate, as defined in Section 33-840 of the Connecticut General
      Statutes, to receive an improper personal economic gain, (iii) showed a
      lack of good faith and a conscious disregard for the duty of the Director
      to the Corporation under circumstances in which the Director was aware
      that his or her conduct or omission created an unjustifiable risk of
      serious injury to the Corporation, (iv) constituted a sustained and
      unexcused pattern of inattention that amounted to an
<PAGE>   94
                                      II-2

      abdication of the Director's duty to the Corporation, or (v) created
      liability under Section 33-757 of the Connecticut General Statutes;
      provided that nothing in this sentence shall affect the indemnification of
      or advance of expenses to a Director for any liability stemming from acts
      or omissions occurring prior to the effective date of this Article SIXTH.

            The Corporation shall indemnify each officer of the Corporation who
      is not a Director, or who is a Director but is made a party to a
      proceeding in his or her capacity solely as an officer, to the same extent
      as the Corporation is permitted to provide the same to a Director, and may
      indemnify such persons to the extent permitted by Section 33-776 of the
      Connecticut General Statutes.

            The indemnification provided for herein shall not be deemed
      exclusive of any other rights to which those indemnified may be entitled
      under any Bylaw, agreement, vote of shareholders or disinterested
      Directors or otherwise, both as to action in such person's official
      capacity and as to action in another capacity while holding such office,
      and shall continue as to a person who has ceased to be a Director or
      officer and shall inure to the benefit of the heirs, executors and
      administrators of such a person.

            B. Expenses incurred by a Director or officer of the Corporation in
      defending a civil or criminal action, suit or proceeding shall be paid for
      or reimbursed by the Corporation to the fullest extent permitted by law in
      advance of the final disposition of such action, suit or proceeding upon
      receipt of an undertaking by or on behalf of such Director or officer to
      repay such amount if it shall be ultimately determined that such Director
      or officer is not entitled to be indemnified by the Corporation.

            C. The Corporation may indemnify and pay for or reimburse the
      expenses of employees and agents not otherwise entitled to indemnification
      pursuant to this Article SIXTH on such terms and conditions as may be
      established by the Board of Directors.

            D. No amendment to or repeal of this Article SIXTH shall apply to or
      have any effect on the indemnification of any Director, officer, employee
      or agent of the Corporation for or with respect to any acts or omissions
      of such Director, officer, employee or agent occurring prior to such
      amendment or repeal, nor shall any such amendment or repeal apply to or
      have any effect on the obligations of the Corporation to pay for or
      reimburse in advance expenses incurred by a Director, officer, employee or
      agent of the Corporation in defending any action, suit or proceeding
      arising out of or with respect to any acts or omissions occurring prior to
      such amendment or repeal.

      The directors and officers of the Registrant are covered by liability
insurance.

      The Registrant has also purchased an insurance policy covering the
possible liability of its officers and employees, as well as directors and
former directors for any losses or liability
<PAGE>   95
                                      II-3

they might incur in their positions as administrators of The Connecticut Water
Company Employees' Retirement Plan and Trust. The policy, effective from August
31, 1998, has an aggregate annual liability limit of $15,000,000.
<PAGE>   96
                                      II-4


<TABLE>
<CAPTION>
EXHIBIT                                 DESCRIPTION
- -------                                 -----------
<S>                    <C>
2.1                    Merger Agreement, dated as of March 10, 1999, by and
                       among Connecticut Water Service, Inc. and Crystal Water
                       Utilities Corporation (included as Appendix A to the
                       Proxy Statement/Prospectus forming a part of this
                       Registration Statement and incorporated herein by
                       reference).

3.1                    Certificate of Incorporation of Connecticut Water
                       Service, Inc., amended and restated as of April, 1998.
                       (Exhibit 3.1 to Form 10-K for the year ended December 31,
                       1998)

3.2                    By-Laws, as amended, of Connecticut Water Service, Inc.,
                       as amended and restated as of April, 1998. (Exhibit 3.2
                       to Form 10-K for the year ended December 31, 1998)

3.3                    Certificate of Incorporation of The Connecticut Water
                       Company, amended and restated effective April, 1998.
                       (Exhibit 3.3 to Form 10-K for the year ended December 31,
                       1998)

4.1                    Indenture of Mortgage and Deed of Trust from The
                       Connecticut Water Company to The Connecticut Bank and
                       Trust Company, Trustee, dated as of June 1, 1956.
                       (Exhibit 4.3(a) to Registration Statement No. 2-61843)

4.2                    Supplemental Indentures thereto dated as of

                       (i)      February 1, 1958 (Exhibit 4.3(b) (i) to
                                Registration Statement No. 2-61843)

                       (ii)     September 1, 1962 (Exhibit 4.3(b) (ii) to
                                Registration Statement No. 2-61843)

                       (iii)    January 1, 1966 (Exhibit 4.3(b) (iii) to
                                Registration Statement No. 2-61843)

                       (iv)     July 1, 1966 (Exhibit 4.3(b)(iv) to
                                Registration Statement No. 2-61843)

                       (v)      January 1, 1971 (Exhibit 4.3(b)(v) to
                                Registration Statement No. 2-61843)

                       (vi)     September 1, 1974 (Exhibit 4.3(b) (vi) to
                                Registration Statement No. 2-61843)

                       (vii)    December 1, 1974 (Exhibit 4.3(b) (vii) to
                                Registration Statement No. 2-61843)
</TABLE>
<PAGE>   97
                                      II-5


<TABLE>
<S>                    <C>
                       (viii)   January 1, 1976 (Exhibit 4(b) to Form 10-K for
                                the year ended 12/31/76)

                       (ix)     January 1, 1977 (Exhibit 4(b) to Form 10-K for
                                the year ended 12/31/76)

                       (x)      September 1, 1978 (Exhibit 2.12(b)(x) to
                                Registration Statement No. 2-66855)

                       (xi)     December 1, 1978 (Exhibit 2.12(b) (xi) to
                                Registration Statement No. 2-66855)

                       (xii)    June 1, 1979 (Exhibit 2.12(b) (xii) to
                                Registration Statement No. 2-66855)

                       (xiii)   December 1, 1983 (Exhibit 4.2 (xiii) to Form
                                10-K for the year ended 12/31/83)

                       (xiv)    January 1, 1987 (Exhibit 4.2 (xiv) to Form 10-K
                                for the year ended 12/31/86)

                       (xv)     May 1, 1989 (Exhibit 4.2 (xv) to Form 10-K for
                                the year ended 12/31/89)

                       (xvi)    June 1, 1991 (Exhibit 4.2 (xvi) to Form 10-K
                                for the year ended 12/31/91)

                       (xvii)   August 1, 1992 (Exhibit 4.2 (xvii) to Form 10-K
                                for the year ended 12/31/92)

                       (xviii)  October 1, 1993 (Exhibit 4.2 (xviii) to Form
                                10-K for the year ended 12/31/93)

                       (xix)    June 1, 1993 (Exhibit 4.2 (xix) to Form 10-K
                                for the year ended 12/31/93)

                       (xx)     September 1, 1993 (Exhibit 4.2(xx) to Form 10-K
                                for the year ended 12/31/93)

                       (xxi)    December 1, 1993 (Exhibit 4.2(xxi) to Form 10-K
                                for the year ended 12/31/93)

                       (xxii)   March 1, 1994 (Exhibit 4.2 (xxii) to Form 10-K
                                for year ended 12/31/94)

4.3                    Loan Agreement dated as of October 1, 1993, between the
                       Connecticut Development Authority and The Connecticut
                       Water Company. (Exhibit 4.3 to Form 10-K for the year
                       ended December 31, 1993)
</TABLE>
<PAGE>   98
                                      II-6


<TABLE>
<S>                    <C>
4.4                    Loan Agreement dated as of June 1, 1993, between the
                       Connecticut Development Authority and The Connecticut
                       Water Company. (Exhibit 4.4 to Form 10-K for the year
                       ended December 31, 1993)

4.5                    Loan Agreement dated as of September 1, 1993, between
                       the Connecticut Development Authority and T he
                       Connecticut Water Company. (Exhibit 4.5 to Form 10-K for
                       the year ended December 31, 1993)

4.6                    Loan Agreement dated as of August 1, 1992 between the
                       Connecticut Development Authority and The Connecticut
                       Water Company. (Exhibit 4.10 to Form 10-K for the year
                       ended December 31, 1992)

4.7                    Bond Purchase Agreement dated as of December 1, 1993.
                       (Exhibit 4.8 to Form 10-K for year ended December 31,
                       1993)

4.8                    Loan Agreement dated as of March 9, 1998 between the
                       Connecticut Development Authority and The Connecticut
                       Water Company. (Exhibit 4.8 to Form 10-K for the year
                       ended December 31, 1998.)

4.9                    Rights Agreement dated as of August 12, 1998 between
                       Connecticut Water Service, Inc. and State Street Bank
                       and Trust Company as Rights Agent (Exhibit 4 to Form 8-K
                       dated August 12, 1998)

5.1*                   Opinion of Day, Berry & Howard LLP regarding validity of
                       securities being registered - to be filed by amendment.

8.1*                   Opinion of Day, Berry & Howard LLP regarding certain tax
                       aspects of the Merger - to be filed by amendment.

10.1                   Pension Plan Fiduciary Liability Insurance for The
                       Connecticut Water Company Employees' Retirement Plan and
                       Trust, The Connecticut Water Company Tax Credit Employee
                       Stock Ownership Plan, as Amended and Restated, Savings
                       Plan of The Connecticut Water Company and The Connecticut
                       Water Company VEBA Trust Fund. (Exhibit 10.1 to
                       Registration Statement No. 2-74938)

10.2                   Directors and Officers Liability and Corporation
                       Reimbursement Insurance. (Exhibit 10.2 to Registration
                       Statement No. 2-74938)

10.3                   Directors Deferred Compensation Plan, effective as of
                       January 1, 1980, as amended as of March 20, 1981.
                       (Exhibit 10.3 to Registration Statement No. 2-74938)

10.4                   The Connecticut Water Company Deferred Compensation
                       Agreement dated December 1, 1984. (Exhibit 10.4 to Form
                       10-K for the year ended December 31, 1984)
</TABLE>
<PAGE>   99
                                      II-7

<TABLE>
<S>                    <C>
10.5                   The Connecticut Water Company Deferred Compensation
                       Agreement dated January 1, 1989. (Exhibit 10.5 to Form
                       10-K for the year ended December 31, 1988)

10.6                   The Connecticut Water Company Supplemental Executive
                       Retirement Agreement with William C. Stewart. (Exhibit
                       10.6a to Form 10-K for the year ended December 31, 1991)

10.7                   The Connecticut Water Company Supplemental Executive
                       Retirement Agreement with Marshall T. Chiaraluce.
                       (Exhibit 10.6b to Form 10-K for year ended December 31,
                       1991)

10.8                   The Connecticut Water Company Supplemental Executive
                       Retirement Agreement - standard form for other officers.
                       (Exhibit 10.6c to Form 10-K for the year ended December
                       31, 1991)

10.9                   The Connecticut Water Company Employment Agreements with
                       Officers, amended and restated as of December 15, 1998.
                       (Exhibits 10.9 (a)-(g) to Form 10-K for the year ended
                       December 31, 1998)

10.9(a)                Marshall T. Chiaraluce

10.9(b)                Michele G. DiAcri

10.9(c)                James R. McQueen

10.9(d)                David C. Benoit

10.9(e)                Peter J. Bancroft

10.9(f)                Maureen P. Westbrook

10.9(g)                Terrance P. O'Neill

10.10                  Savings Plan of The Connecticut Water Company, amended
                       and restated effective as of January 1, 1999. (Exhibit
                       10.10 to Form 10-K for the year ended December 31, 1998)

10.11                  The Connecticut Water Company Employees' Retirement Plan
                       as amended and restated as of January 1, 1997. (Exhibit
                       10.11 to Form 10-K for the year ended December 31, 1998)

10.12                  Water Supply Agreement dated June 13, 1994, between The
                       Connecticut Water Company and the Hazardville Water
                       Company. (Exhibit 10.15 to Form 10-K for the year ended
                       December 31, 1994)

10.13                  November 4, 1994 Amendment to Agreement dated December
                       11, 1957 between The Connecticut Water Company (successor
                       to the Thomaston Water Company) and the City of
                       Waterbury. (Exhibit 10.16 to Form 10-K for the year ended
                       December 31, 1994)
</TABLE>
<PAGE>   100
                                      II-8

<TABLE>
<S>                    <C>
10.14                  Contract between The Connecticut Water Company and The
                       Rockville Water and Aqueduct Company dated as of January
                       1, 1976. (Exhibit 9(b) to Form 10-K for the year ended
                       December 31, 1975)

10.15                  Agreement dated August 13, 1986 between The Connecticut
                       Water Co. and the Metropolitan District. (Exhibit 10.14
                       to Form 10-K for the year ended December 31, 1986)

10.16                  Report of the Commission to Study the Feasibility of
                       Expanding the Water Supply Services of the Metropolitan
                       District. (Exhibit 14 to Registration Statement No.
                       2-61843)

10.17                  Plan of Merger dated December 18, 1978 of Broad Brook
                       Water Company, The Collinsville Water Company, The
                       Rockville Water and Aqueduct Company, The Terryville
                       Water Company and The Thomaston Water Company with and
                       into The Connecticut Water Company. (Exhibit 13 to Form
                       10-K for the year ended December 31, 1978)

10.18                  Bond Exchange Agreements between Connecticut Water
                       Service, Inc., The Connecticut Water Company, Bankers
                       Life Company and Connecticut Mutual Life Insurance
                       Company dated October 23, 1978. (Exhibit 14 to Form 10-K
                       for the year ended December 31, 1978)

10.19                  Dividend Reinvestment and Common Stock Purchase Plan as
                       amended. (Registration Statement No. 33-53211 as
                       amended)

10.20                  Contract for Supplying Bradley International Airport.
                       (Exhibit 10.21 to Form 10-K for the year ended December
                       31, 1984)

10.21                  Report of South Windsor Task Force. (Exhibit 10.23 to
                       Form 10-K for the year ended December 31, 1987)

10.22                  Trust Agreement for The Connecticut Water Company
                       Welfare Benefits Plan (VEBA) dated January 1, 1989.
                       (Exhibit 10.21 to Form 10-K for the year ended December
                       31, 1989)

10.23                  Performance Stock Program. (Registration Statement No.
                       33-49058.)

10.24*                 Section 33-771 of the Connecticut Business Corporation
                       Act

23.1*                  Consent of Day, Berry & Howard LLP (included as part of
                       its opinions filed as Exhibit 5.1 and Exhibit 8.1,
                       respectively and incorporated herein by reference) - to
                       be filed by amendment

23.2*                  Consent of Arthur Andersen LLP

23.3*                  Consent of David R. Daggett, CPA
</TABLE>
<PAGE>   101
                                      II-9

<TABLE>
<S>                    <C>
24.1                   Power of Attorney (included on the signature page of
                       this Form S-4 and incorporated herein by reference)

99.1*                  Form of Proxy of Crystal Water Utilities Corporation.
</TABLE>
<PAGE>   102
                                      II-10

ITEM 22.  UNDERTAKINGS

The undersigned Registrant hereby undertakes:

(1) that, for the purposes of determining any liability under the Securities Act
of 1933, each filing of the Registrant's annual report pursuant to Section 13(a)
or Section 15(d) of the Securities Exchange Act of 1934 (and, where applicable,
each filing of an employee benefit plan's annual report pursuant to Section
15(d) of the Securities Exchange Act of 1934) that is incorporated by reference
in this Registration Statement shall be deemed to be a new Registration
Statement relating to the securities offered therein, and the offering of such
securities at that time shall be deemed to be the initial bona fide offering
thereof;

(2) that before any public reoffering of the securities registered hereunder
through use of a prospectus which is a part of this registration statement, by
any person or party who is deemed to be an underwriter within the meaning of
Rule 145(c), the issuer undertakes that such reoffering prospectus will contain
the information called for by the applicable registration form with respect to
reofferings by persons who may be deemed underwriters, in addition to the
information called for by the other items of the applicable form;

(3) that every prospectus (i) that is filed pursuant to paragraph (2)
immediately preceding, or (ii) that purports to meet the requirements of Section
10(a)(3) of the Act and is used in connection with an offering of securities
subject to Rule 415, will be filed as a part of an amendment to the Registration
Statement and will not be used until such amendment is effective, and that, for
purposes of determining any liability under the Securities Act of 1933, each
such post-effective amendment shall be deemed to be a new Registration Statement
relating to the securities offered therein, and the offering of such securities
at that time shall be deemed to be the initial bona fide offering thereof;

(4) to respond to requests for information that is incorporated by reference
into the prospectus pursuant to Item 4, 10(b), 11 or 13 of this Form S-4 under
the Securities Act of 1933, within one business day of receipt of any such
request, and to send the incorporated documents by first-class mail or other
equally prompt means, including information contained in documents filed after
the effective date of the Registration Statement through the date of responding
to such request; and

(5) to supply by means of a post-effective amendment all information concerning
a transaction, and the company being acquired involved therein, that was not the
subject of and included in the Registration Statement when it became effective.

Insofar as indemnification for liabilities under the Securities Act of 1933
may be permitted to directors, officers and controlling persons of the
Registrant pursuant to the provisions described in Item 20 above, or otherwise,
the Registrant has been advised that in the opinion of the Securities and
Exchange Commission such indemnification is against public policy as expressed
in the Securities Act and is therefore unenforceable. If a claim of
indemnification against such
<PAGE>   103
                                      II-11

liabilities (other than the payment by the Registrant of expenses incurred or
paid by a director, officer or controlling person of the Registrant in a
successful defense of any action, suit or proceeding) is asserted by such
director, officer, or controlling person in connection with the securities being
registered, the Registrant will, unless in the opinion of its counsel the matter
has been settled by controlling precedent, submit to a court of appropriate
jurisdiction the question whether such indemnification by it is against public
policy as expressed in the Securities Act and will be governed by the final
adjudication of such issue.
<PAGE>   104
                                   SIGNATURES

      Pursuant to requirements of the Securities Act, the Registrant has duly
caused this Registration Statement to be signed on its behalf by the
undersigned, thereunto duly authorized, in the Town of Clinton, State of
Connecticut, on June 15, 1999.


                             CONNECTICUT WATER SERVICE, INC.



                             By:      /s/ Marshall T. Chiaraluce
                                   ---------------------------------------------
                                   Name: Marshall T. Chiaraluce
                                   Title: President and Chief Executive Officer
<PAGE>   105
                                POWER OF ATTORNEY

      KNOW ALL MEN BY THESE PRESENTS, that each individual whose signature
appears below constitutes and appoints Marshall T. Chiaraluce, David C. Benoit,
James R. McQueen, Peter J. Bancroft and Michael F. Halloran and each of them,
his true and lawful attorneys-in-fact and agents with full power of substitution
and resubstitution, for him and in his name, place and stead, in any and all
capacities, to sign any and all amendments (including post-effective amendments)
to this Registration Statement and to file the same with all exhibits thereto,
and all documents in connection therewith, with the Securities and Exchange
Commission, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
requisite and necessary to be done, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact and agents or any of them, or their or his substitute or
substitutes, may lawfully do or cause to be done by virtue hereof. This power of
attorney may be executed in counterparts.

      Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed by the following persons on behalf of Connecticut Water
Service, Inc. in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
          SIGNATURE                        TITLE                        DATE
<S>                                     <C>                         <C>
/s/ Marshall T. Chiaraluce              Director and                June 15, 1999
- ------------------------------          President and
Marshall T. Chiaraluce                  Chief Executive Officer
(Principal Executive Officer)

/s/ David C. Benoit                     Vice President -            June 15, 1999
- ------------------------------          Finance,
David C. Benoit                         Accounting, and
(Principal Financial and                Treasurer
Accounting Officer)

/s/ Francis E. Baker, Jr.               Director                    June 15, 1999
- ------------------------------
Francis E. Baker, Jr.

/s/ Harold E. Bigler, Jr.               Director                    June 12, 1999
- ------------------------------
Harold E. Bigler, Jr.

/s/ Mary Ann Hanley                     Director                    June 16, 1999
- ------------------------------
Mary Ann Hanley
</TABLE>
<PAGE>   106
<TABLE>
<S>                                     <C>                         <C>
/s/ Marcia Hincks                       Director                    June 12, 1999
- ------------------------------
Marcia Hincks


/s/ Ronald D. Lengyel                   Director                    June 11, 1999
- ------------------------------
Ronald D. Lengyel


/s/ Rudolph E. Luginbuhl                Director                    June 14, 1999
- ------------------------------
Rudolph E. Luginbuhl


                                        Director                    June ___, 1999
- ------------------------------
Harvey G. Moger


/s/ Robert F. Neal                      Director                    June 11, 1999
- ------------------------------
Robert F. Neal

/s/ Warren C. Packard                   Director                    June 15, 1999
- ------------------------------
Warren C. Packard


                                        Director                    June___ , 1999
- ------------------------------
Arthur C. Reeds



/s/ Donald B. Wilbur                    Director                    June 16, 1999
- ------------------------------
Donald B. Wilbur
</TABLE>


<PAGE>   107
                                                                      APPENDIX A

                                MERGER AGREEMENT

      This Merger Agreement dated as of March 10, 1999 (the "Agreement") by and
among Connecticut Water Service, Inc., a Connecticut corporation (together with
its subsidiaries and affiliates or successors in business, hereinafter
individually and collectively ("CWS"), and Crystal Water Utilities Corporation,
a Connecticut corporation ("Crystal").

      WHEREAS, Crystal owns all of the issued and outstanding shares of the
common stock of Crystal Water Company of Danielson (the "Subsidiary"; Crystal
and the Subsidiary being herein collectively referred to as the "Companies");

      WHEREAS, Crystal desires to merge with a subsidiary ("Newco") of CWS to be
formed prior to the Closing Date, with the shareholders of Crystal receiving
shares of Common Stock of CWS in exchange for all of the outstanding shares of
capital stock of Crystal (the "Shares"), all on the terms and subject to the
conditions hereinafter set forth;

      WHEREAS, Crystal and CWS desire that the transaction set forth herein
qualify as a tax-free "A" Reorganization for federal income tax purposes and
corresponding provisions of applicable state income tax law of Connecticut and
that this Agreement be interpreted accordingly;
<PAGE>   108
                                       A-2

      WHEREAS, the Subsidiary owns and operates water systems located in the
towns of Plainfield, Brooklyn, Killingly and Thompson, Connecticut, consisting
of the Crystal Water, Plainfield, Williamsville and Thompson systems
(collectively the "Systems"), and are subject to the jurisdiction of the
Connecticut Department of Public Utility Control ("DPUC"), the Connecticut
Department of Environmental Protection ("DEP") and the Connecticut Department of
Public Health ("DPH").

      NOW, THEREFORE, in consideration of these premises and the mutual
agreements, representations and warranties set forth in, and subject to the
terms and conditions of, this Agreement, the parties agree as follows:

1.    MERGER

      1.1   Merger.

      (a)   Upon the Closing Date:

            (i) Newco will be merged into Crystal, with Crystal, as the
surviving corporation (the "Merger") continuing the business of Crystal under
the name of Crystal, (Crystal in its capacity as the surviving corporation being
sometimes referred to as the "Surviving Corporation");
<PAGE>   109
                                       A-3

            (ii) the outstanding Common Stock of Newco will become Common Stock
of the Surviving Corporation; and

            (iii) the outstanding Common Stock of Crystal will be exchanged for
Common Stock of CWS as provided herein.

      (b) The merger of Newco into Crystal will be effected pursuant to the
Certificate and Plan of Merger attached hereto as Exhibit A (the "Plan of
Merger").

      1.2   Title and Survey.

      Within 10 days of the execution of this Agreement, Crystal shall provide
CWS with a copy of the due diligence materials listed in Schedule 1.2.1. Crystal
represents to CWS that there are no due diligence materials listed in Schedule
1.2.1 within Crystal's or the Companies' possession and control that will not be
so delivered to CWS. CWS shall have until thirty days after receipt of all of
said materials to give Crystal a written notice (the "Title Objection Notice")
setting forth any objections (the "CWS Title Objections") that CWS has to title
or survey matters affecting the real property constituting part of the Assets
(as that term is defined in Section 3.2 hereof) (the "Property"). For purposes
of this Agreement, the standards of title of the Connecticut Bar Association, to
the extent applicable, shall govern the determination of marketable title.
Crystal shall have the option to cure the CWS Title Objections within 30 days
<PAGE>   110
                                       A-4

after the date of such notice. If Crystal elects not to cure or is unable to
cure the CWS Title Objections by said date, CWS shall have the option (in its
sole discretion) of either (a) accepting the title as it then is and proceeding
to carry out the transactions contemplated herein, or (b) terminating this
Agreement, whereupon this Agreement shall terminate and CWS and Crystal shall
have no further obligations or liabilities hereunder other than CWS's indemnity
obligation under Section 1.3. Except for liens securing the debt set forth on
Crystal's December 31, 1997 audited consolidated financial statements provided
pursuant to Section 3.10 hereof and liens securing debt set forth on Schedule
1.2.2 hereto which debt CWS will assume (the "Assumed Debt"), any other
mortgages and liens securing Crystal's obligations for borrowed money will be
satisfied by Crystal on or prior to the Closing Date or, if not so satisfied,
shall be satisfied on the Closing Date out of the proceeds otherwise payable to
Crystal.

      1.3   Due Diligence

      Until the termination of this Agreement, CWS, through its authorized
agents or representatives, shall be entitled, upon reasonable advance notice to
Crystal, to enter upon the Property during normal business hours, and shall have
the right to make such reasonable investigations and conduct such reasonable
tests, including engineering studies, soil tests, and environmental studies, as
CWS deems necessary or advisable (the "Testing Rights"), subject to the
following limitations: (a) CWS shall give Crystal written or telephonic notice
at least one (1) business day before conducting any inspections on the Property,
and a representative of Crystal
<PAGE>   111
                                       A-5

shall have the right to be present when CWS or its agents or representatives
conducts its or their investigations on the Property; (b) neither CWS nor its
representatives shall materially interfere with the use, occupancy or enjoyment
of the Property by the Companies; (c) neither CWS nor its agents or
representatives shall damage the Property or any portion thereof, except for any
immaterial damage caused by invasive tests, all of which shall promptly be
repaired by CWS; and (d) CWS shall indemnify, hold harmless and defend the
Companies against all costs (including reasonable attorneys' fees) and direct
damages caused by the activities of CWS or its agents or representatives under
this Section 1.3, provided, however, that such indemnity shall not include any
costs or damages caused by (1) the acts of the Companies or their agents or
representatives or (2) any pre-existing condition of the Property. The foregoing
indemnification obligation shall survive the Closing Date or termination of this
Agreement for a period of six (6) months.

      1.4   Inspection Period

      CWS shall have the period (the "Inspection Period") from the date hereof
to and ending at 5 p.m. on the date that is forty (40) days from the date hereof
to exercise CWS's Testing Rights and to otherwise conduct such due diligence as
CWS, in its sole and absolute discretion, deems appropriate. CWS may elect to
extend the Inspection Period for an additional thirty (30) days by giving notice
to Crystal within the Inspection Period, so long as CWS has diligently pursued
its investigative efforts but has been unable to complete such efforts. At any
time
<PAGE>   112
                                       A-6

before the end of the Inspection Period, CWS may, in its discretion, give
written notice thereof to Crystal setting forth any objections (the "CWS
Objections") that the CWS has resulting from its investigation. Crystal shall
have the option to cure the CWS Objections within 30 days after the date of such
notice. If Crystal elects not to cure or is unable to cure the CWS Objections by
said date, CWS shall have the option (in its sole discretion) of either (a)
accepting the situation as it then is and proceeding to carry out the
transactions contemplated herein, or (b) terminating this Agreement, whereupon
this Agreement shall terminate and CWS and Crystal shall have no further
obligations or liabilities hereunder other than CWS's indemnity obligation under
Section 1.3. If CWS does not give such a notice setting forth any CWS
objections, this Agreement shall remain in full force and effect.

      1.5   Instruments of Title

      At least forty (40) days prior to the Closing Date, Crystal will provide
to CWS proper legal descriptions and surveys (to the extent such surveys
presently exist) for the real property constituting part of the Assets. On the
Closing Date, upon consummation of the Merger, CWS will acquire full indirect
ownership of the Companies which will then own all of the Assets referred to in
Section 3.2 hereof, and Crystal will deliver to CWS all such documents as shall
be necessary or desirable, in the reasonable discretion of CWS or its counsel,
to evidence that the Companies hold good title in and to all of the Assets, and
good and marketable title in and to the Property, free and clear of all liens
and encumbrances other than liens and encumbrances
<PAGE>   113
                                       A-7

securing the Assumed Debt (the "Permitted Encumbrances") including, without
limitation, the following documents, fully and properly executed, to CWS and,
with respect to items 4 and 5 in the forms attached hereto as Schedule 1.5.

            1.    Corporate resolution of Crystal (including Secretary's
                  Certificate);

            2.    Good standing certificates for the Companies;

            3.    Certified vote of shareholders of Crystal approving the
                  Merger;

            4.    Affidavit of the Companies re assets and public roads;

            5.    Certificate of the Companies;

            6.    Opinion of counsel for the Companies;

            7.    Releases of mortgages and liens other than the Permitted
                  Encumbrances encumbering the Property; and

            8.    UCC-3 termination statements of any financing statements other
                  than those relating to the Permitted Encumbrances.

      At the request of CWS after the Closing Date, Crystal or its successor in
interest will execute and deliver any such further instruments of conveyance and
transfer or confirmation thereof and will take such other action as may
reasonably be requested by CWS in order further to make effective and to assure
the transfers of the Assets and vesting of title as provided for by this
Agreement.
<PAGE>   114
                                       A-8

      1.6   Closing Date

      The transactions provided for in this Agreement shall take place at the
offices of Day, Berry & Howard LLP, CityPlace, Hartford, Connecticut, at 10:00
A.M. on the first business day after a period of twenty-five (25) days following
the receipt of the last of the approvals described in Section 6.1 hereof, or on
such other date or at such other place as the parties may mutually agree upon
(the "Closing Date").

      Crystal and Newco will effect the Merger by executing and filing a
Certificate of Merger in the manner provided by the Business Corporation Act of
the State of Connecticut.

2.    MERGER CONSIDERATION

      2.1   Exchange

      Crystal's shareholders will receive CWS common shares registered with the
Securities and Exchange Commission and freely tradeable (subject to certain
restrictions pursuant to Section 12.3 hereof) on NASDAQ, and, having a market
value of $75 per share for each share of Crystal's Common Stock, such market
value to be determined as provided in the next succeeding paragraph.

      For the purpose of valuing the CWS Common Stock for purposes of this
Section 2.1, the market price per share of the CWS Common Stock shall be deemed
to be the average of the
<PAGE>   115
                                       A-9

daily closing prices for the ten consecutive business days commencing twenty
business days before the Closing Date. The closing price for each day shall be
the last reported sales price regular way on NASDAQ, or, if there is no
transaction on any such day, the average of the bid and asked prices regular way
on such day; provided, however, that the maximum price of CWS Common Stock for
such ten-day period shall be $31.00 per share and the minimum price for such
ten-day period shall be $24.00 per share.

3.    REPRESENTATIONS AND WARRANTIES OF CRYSTAL

      Crystal hereby represents and warrants as follows:

      3.1 Organization and Good Standing of the Companies; Status of the
Companies and Crystal

      The Subsidiary is a public service company as defined in Section 16-1 of
the General Statutes of Connecticut and is legally authorized to sell and
distribute water in the towns in which it presently sells and distributes water.
Each of the Companies is a corporation duly organized, validly existing and in
good standing under the laws of the State of Connecticut, and has all other
requisite power and authority and all necessary licenses and permits to own,
lease or operate the Assets and to carry on its business as it is now being
conducted. The Subsidiary is legally authorized to charge the rates which it has
been charging. Except for the Subsidiary, Crystal has no other subsidiaries or
affiliates. Crystal possesses full legal and other capacity to enter into and
carry out the provisions of this Agreement, and is under no receivership,
impediment or prohibition imposed by any court, regulatory commission, board,
administrative
<PAGE>   116
                                      A-10

body, arbitration board or tribunal or other federal, state or municipal
government instrumentality (any such entity herein referred to as a
"Governmental Body") that would render any of the Companies unable to enter into
and carry out the provisions of this Agreement.

      3.2   Title to Properties; Use of Water

      The Companies have good title to (i) all assets of the Companies
including, without limitation, the complete and operating Systems shown on the
maps attached hereto as Schedule 3.2.1, the real property, wells, transmission
and distribution mains, reservoirs, tanks and standpipes, pumps and pumping
stations, hydrants, meters and personal property described on pages 400 - 401 of
the Companies' Annual Report to the DPUC for the year ended December 31, 1997,
which pages are attached hereto as Schedule 3.2.2, and those acquired subsequent
to December 31, 1997, and all of the Companies' right, title and interest in and
to the curb stops, service connections (to the extent curb stops and service
connections may be owned by the Companies) and easements, rights of way and
leases, and any and all franchise rights, including without limitation all
franchise and related rights set forth in the Public Acts described in Section
II of the Crystal Water Supply Plan (outside binder dated November, 1999; inside
title page dated October 1998), (ii) all documents, reports, maps and customer
records pertaining to the Systems including, but not limited to, all
engineering, laboratory and operating reports, customer service records
including meter readings and fixture surveys, financial books and records,
property maps, distribution maps, gate drawings, main laying specifications and
tap and service
<PAGE>   117
                                      A-11

cards, the Companies' cash and bank deposits, (iii) all materials, supplies,
prepayments and customer deposits, (iv) any accounts receivable of the Companies
for service rendered prior to the Closing Date, and (v) any accounts payable,
taxes accrued, accrued interest, tax collections payable, deferred credits, or
accumulated deferred income taxes of the Companies. The property (real, personal
and mixed, tangible and intangible), rights, privileges and assets now and
hereafter owned by any of the Companies and/or to be indirectly acquired by CWS
pursuant to the Merger, are hereinafter referred to as the "Assets". Except for
the Permitted Encumbrances or as set forth on Schedule 3.2.3, all of the Assets
are free and clear of all mortgages, liens, pledges, security interests,
restrictions on transfer, claims or encumbrances of any nature whatsoever and no
other assets or property interests are necessary for the conduct and operation
of the Companies' water supply businesses and the distribution and delivery of
water to each of the Companies' water customers. The Companies have the right to
use the water they are now using in the manner in which they are using such
water and such rights may be indirectly transferred to CWS pursuant to the
Merger upon approval by the DPUC without the consent or permission of any other
third party except as set forth on Schedule 3.2.3. All water supply sources,
pump stations and storage facilities for the Systems are located on real estate
owned by the Companies in fee simple, and all mains and service connections are
located on real estate owned by the Companies in fee simple, within the public
rights-of-way, or within sufficient permanent easements of record in favor of
the Companies, and all services to customer premises from mains are located
entirely on such customer's premises, on public rights-of-way or on
<PAGE>   118
                                      A-12

property owned by the Companies in fee simple, except as may otherwise be set
forth in Schedule 3.2.3 attached hereto. Except for the stock of the Subsidiary
owned by Crystal and 100 shares of stock of New England Service Company, the
Companies do not own, and on the Closing Date will not own, any securities of,
or any other direct or indirect interest in, any other firm, corporation or
other entity (including without limitation any joint venture or partnership).

      3.3   Location and Use of Assets

      The location and present use of the Assets conforms in all material
respects to all zoning, building, building line and similar restrictions or the
Companies have obtained the necessary variances therefor. The Assets are located
in the Towns of Plainfield, Brooklyn, Killingly and Thompson, Connecticut. The
Systems map attached hereto as Schedule 3.2.1, showing the land, wells,
transmission and distribution mains, reservoirs and standpipes and pumps and
pumping stations of the Systems, is accurate in all material respects.

      3.4 Certificate of Incorporation, By-Laws and Resolutions

      The copies attached hereto, or previously delivered to CWS, of the
Companies' Certificates of Incorporation and By-laws and of the resolutions
adopted by Crystal's Board of Directors authorizing the execution and delivery
of this Agreement, all of which copies have been certified by Crystal's
Secretary, are true and complete copies of said documents, and said
<PAGE>   119
                                      A-13

Certificates, By-laws and resolutions are in full force and effect and include
any and all amendments thereto.

      3.5   Authorization of Agreement

      The execution, delivery and performance of this Agreement by Crystal has
been duly and validly authorized by all requisite action on the part of Crystal.
This Agreement has been duly executed and delivered by Crystal and constitutes a
valid and legally binding obligation of Crystal, enforceable in accordance with
its terms. Except as set forth on Schedule 3.2.3, approval by the DPUC and
approval by Crystal's shareholders are the only other actions required in order
to authorize Crystal to consummate the transactions contemplated by this
Agreement. The directors and officers of the Companies are listed on Schedule
3.5 hereto.

      3.6   Absence of Defaults

      Except as specified in Schedule 3.6, the execution and delivery of this
Agreement do not and, upon approval thereof by the DPUC and Crystal's
shareholders, the consummation of the transactions contemplated hereby will not
(a) violate any provision of the Certificate of Incorporation or By-laws of any
of the Companies; (b) violate, conflict with or result in the breach or
termination of, or constitute a default under the terms of, any agreement or
instrument to which any of the Companies is a party or by which it or any of the
Assets may be bound; (c) result in the creation of any lien, charge or
encumbrance upon any of the Assets pursuant to the
<PAGE>   120
                                      A-14

terms of any such agreement or instrument; (d) violate any judgment, order,
injunction, decree, license, permit, award, rule or regulation against, or
binding upon, any of the Companies or upon any of the Assets; or (e) constitute
a violation by any of the Companies of any law or regulation of any jurisdiction
as such law or regulation relates to any of the Companies, the Systems or any of
the Assets. Crystal has obtained all consents, releases or waivers from
governmental authorities and third parties which may be necessary to prevent the
execution of this Agreement or the consummation of the transactions contemplated
herein from resulting in any violation, breach, default or other event referred
to in this Section 3.6.

      3.7   Litigation, Orders, Etc.

      Except as set forth in Schedule 3.7 hereto, there are no actions, suits,
proceedings or governmental investigations pending, or insofar as is known to
Crystal, in prospect or threatened, against or relating to any of the Companies,
any of the Assets or the transactions contemplated by this Agreement in or
before any Governmental Body. Except as set forth in Schedule 3.7 hereto, the
Systems, and the Companies in their capacity as owners or operators of the
Systems, are not subject to or in violation of any judgment, order, decree,
injunction or award of any Governmental Body entered in any proceeding to which
they were a party or of which they had knowledge, including, without limitation,
decisions, letter requests or proceedings of the DPUC, the DPH, the DEP, the
Internal Revenue Service and the Towns of Plainfield, Brooklyn, Killingly or
Thompson, Connecticut, where such judgment or order or said
<PAGE>   121
                                      A-15

violation could have a material adverse effect on either of the Companies. No
proceedings are pending or, to the knowledge of Crystal, threatened against the
rates now being charged by any of the Companies.

      3.8   Contracts; Liabilities

      Schedule 3.8 contains a true and complete list of, and copies of, all
contracts, agreements and leases involving $5,000 or more, pertaining, directly
or indirectly, in whole or in part, to the ownership or operation of the Systems
or to which either of the Companies is a party or to which any of the Assets are
subject. Except as set forth in Schedule 3.8, each of such contracts,
agreements, and leases are valid, binding and in full force and effect and
enforceable in accordance with its terms, and neither of the Companies nor, to
the best of Crystal's knowledge, any other party to any such contract, agreement
or lease has breached any material provision of, or is in default in any
material respect under the terms of, any such contract, agreement or lease.
Except as is set forth to the contrary in Schedule 3.8, all contracts,
agreements and leases of either of the Companies will remain in full force and
effect notwithstanding the Merger and the Merger can be effected without
obtaining the consent of any other party or such consent has been given in a
form reasonably satisfactory to CWS.

      3.9   No Brokers
<PAGE>   122
                                      A-16

      All negotiations relative to this Agreement have been carried on by
Crystal directly with CWS, without the intervention of any person as a result of
any act of Crystal in such manner as to give rise to any valid claim against any
of the parties hereto for a brokerage commission, finder's fee or other like
payment.

      3.10  Financial Statements; Annual Reports

      The audited financial statements of the Companies for each of the years of
1995, 1996 and 1997 and the unaudited financial statements for the nine months
ended September 30, 1998, heretofore furnished to CWS, are true, correct and
complete, were prepared in accordance with generally accepted accounting
principles consistently applied (except that the September 30, 1998 unaudited
statements do not contain footnotes and usual year-end adjustments) and present
fairly the consolidated financial position and the results of the operations of
the Companies at the dates and for the periods indicated. Such financial
statements do not contain any items of special or nonrecurring revenue or income
or any other income not earned in the ordinary course of business, except as
expressly specified therein. The Companies have no liabilities or obligations of
any nature, whether accrued, absolute, contingent, known, unknown, determinable,
indeterminable, liquidated, unliquidated, or otherwise, whether now due or to
become due, which are not shown and adequately described in such financial
statements. Neither of the Companies is a guarantor, indemnitor, accommodation
party or surety for any person, entity, liability or obligation except for
liabilities or obligations to each other. All
<PAGE>   123
                                      A-17

annual reports filed by either of the Companies with respect to the Companies
and the Systems with the DPUC from and after 1995 are correct and complete in
all material respects and accurately represent in all material respects for the
respective periods and dates covered by such reports the financial condition and
operations of the Companies.

      3.11  Absence of Adverse Change

      Since December 31, 1997, except as may be reflected in the contracts
referred to in Schedule 3.8, there has not been any change in the financial
position, results of operations, assets, liabilities or business of either of
the Companies as described in the financial statements described in Section 3.10
hereof, other than changes in the ordinary course of business which have not
been material.

      3.12  Compliance with Laws; No Environmental Hazards

            3.12.1 The location and construction, occupancy, operation and use
of all improvements now and hereafter attached to or placed, erected,
constructed or developed as a portion of any of the Systems (the "Improvements")
do not violate any applicable law, statute, ordinance, rule, regulation, policy,
order or determination of any Governmental Body, or any restrictive covenant or
deed restriction affecting any portion of the Companies or the Systems
including, without limitation, any applicable health, environmental, rates,
utility, water quality, antitrust, hiring, wages, hours, collective bargaining,
safety, price and wage controls, payment of
<PAGE>   124
                                      A-18

withholding and social security taxes, zoning ordinances and building codes,
flood and disaster laws, rules and regulations (hereinafter collectively called
the "Applicable Laws") which violations could have a material adverse effect on
either of the Companies. Schedule 3.12.1 discloses a list of and copies of all
material governmental licenses, permits, certifications and approvals of any
governmental authority possessed by or granted to either of the Companies
("Licenses") and used or relied upon in the operation of either of the Companies
or the Systems. Except as set forth in Schedule 3.12.1, Crystal knows of no
reason why any material License used in or necessary for the operation of either
of the Companies, the Assets or the Systems should terminate prior to its stated
expiration date or not be renewed in accordance with past practices of the
Companies, and neither of the Companies is in violation of any term or condition
of any License.

            3.12.2 Without in any way limiting the generality of Section 3.12.1
above, except as disclosed on Schedule 3.12.2, neither any of the Assets nor any
of the Companies are the subject of any pending or, to the best of Crystal's
knowledge, threatened investigation or inquiry by any Governmental Body, or are
subject to any remedial obligations under any Applicable Laws pertaining to
health or the environment, including, without limitation, the Comprehensive
Environmental Response, Compensation, and Liability Act of 1980, as amended
("CERCLA"), the Resource Conservation Recovery Act of 1987, as amended ("RCRA"),
the Safe Drinking Water Act, as amended ("SDWA"), the Clean Water Act, as
amended ("CWA"),
<PAGE>   125
                                      A-19

the Toxic Substances Control Act ("TSCA"), the Connecticut Water Pollution
Control Act ("WPCA") or any other applicable provision of Title 22a of the
Connecticut General Statutes (all collectively hereinafter referred to as
"Applicable Environmental Laws").

            3.12.3 Except as set forth on Schedule 3.12.2, each of the Companies
is in material compliance with Applicable Environmental Laws and is not required
to obtain any permits, licenses or authorizations to construct, occupy, operate
or use any portion of the Assets as it is now being used by reason of any
Applicable Environmental Laws.

            3.12.4 Except as set forth in Schedule 3.12.2 to the best knowledge
of Crystal, no prior use of any of the Assets, either by any of the Companies or
the prior owners of any of the Assets, has occurred which violates any
Applicable Environmental Laws. Neither of the Companies has at any time,
directly or indirectly "treated", "disposed of", "generated", "stored" or
"released" any "toxic or hazardous substances", as each term is defined under
the Applicable Environmental Laws, or arranged for such activities, in, on or
under any of the Assets or any parcel of land, whether or not owned, occupied or
leased by either of the Companies.

            3.12.5 To the best of Crystal's knowledge and belief, there has been
no litigation brought or threatened nor any settlement reached by or with any
parties alleging the presence, disposal, release, or threatened release, of any
toxic or hazardous substance or solid wastes from
<PAGE>   126
                                      A-20

the use or operation of any of the Assets, and none of the Assets are on any
federal or state "Superfund" list, or subject to any environmentally related
liens.

      3.13  Insurance

      The Companies maintain insurance in connection with the Assets and the
Systems against hazards and risks and liability to persons and property to the
extent and in the manner set forth on Schedule 3.13. Except for workmen's
compensation insurance, no such insurance provides for a retroactive premium
adjustment or other experienced-based liability on the part of either of the
Companies.

      3.14  Condition of Assets

      Except as specifically set forth in Schedule 3.14 hereto, the Assets were
designed and installed in material compliance with good waterworks engineering
practice and the applicable rules and regulations of the DPUC. The Assets have
been adequately maintained and are in good operating condition and repair,
ordinary wear and tear excepted, are fit for their intended purpose and conform
in all material respects to all restrictive covenants, applicable laws,
regulations and ordinances relating to their construction, use and operation.
<PAGE>   127
                                      A-21

      3.15  Tax Matters

      Each of the Companies has prepared in accordance with good practices and
filed or caused to be filed with all appropriate governmental authorities all
tax returns, reports or other filings required to be filed by it on its behalf
before such returns, reports and filings were past due. All such tax returns and
reports are complete in all material respects and accurately reflect all
material matters therein required to be reflected. Each of the Companies has
provided to CWS true and complete copies of such tax returns for the three-year
period ended December 31, 1997. Except as disclosed in Schedule 3.15, all taxes
owed to any governmental authority for the periods covered by such returns,
reports and filings, and all claims, demands, assessments, judgments, interest,
penalties, costs and expenses connected therewith have been paid in full. Except
as disclosed in Schedule 3.15, each of the Companies has complied with all
requirements applicable to it with respect to all income, withholding, sales,
use, gross earnings, real and personal property, business, franchise,
intangibles, excise and other taxes. Except as disclosed in Schedule 3.15, none
of the Companies has executed or filed with any governmental authority any
agreement extending the period of assessment or the collection of any tax. None
of the Companies has been the subject of any audit by any state or federal
agency for any years completed within six years of the Closing Date, except as
stated in Schedule 3.15. There are no unpaid federal, state or local employment
or payroll taxes with respect to present or former employees of any of the
Companies ("Employees"), except for such taxes not yet required to be paid or
deposited. None of the Companies is a party to any pending action or proceeding,
nor to
<PAGE>   128
                                      A-22

the best knowledge of Crystal is any action or proceeding threatened, by any
governmental authority for assessment or collection of any tax, and no claim for
assessment or collection of taxes has been asserted against any of the
Companies.

      3.16  Employees

      Schedule 3.16 contains a true and complete list of all present full and
part-time Employees of each of the Companies and the hourly wage rate or
biweekly salary and dates of employment of such Employees and a list of all
written or oral employment contracts (including severance arrangements or any
other arrangements under which the Employees will be entitled to receive
payment, or accelerate any payment due from either of the Companies, as a result
of the transactions contemplated by this Agreement). Except as set forth in
Schedule 3.16, neither of the Companies has any liability to any employee or to
any Governmental Body or any other person for any damages, wages, bonus, salary,
commission, deferred compensation, vacation pay, health or hospital insurance,
worker's compensation benefits or unemployment insurance premium with respect to
any Employee, except for the last pay period or any portion thereof immediately
preceding the Closing Date. None of the Employees of either of the Companies are
represented by any labor union or labor organization. During the past three
years, there has not been any existing or threatened labor grievance or work
stoppage by Employees or any investigation or proceeding of any kind pending or
threatened by any Employee, and, to the best knowledge of Crystal, there exists
no set of facts which would give rise to any of the foregoing.
<PAGE>   129
                                      A-23

There are no unfair labor practices or discrimination or sexual harassment
charges pending or threatened with respect to either of the Companies or any
Employee and, to the best knowledge of Crystal, there exists no set of facts
which would give rise to any such charge.

      3.17  Related Party Transactions.

      Except as shown on Schedule 3.17, there are no existing transactions or
agreements between either of the Companies and any shareholder, officer,
director, or affiliate of either of the Companies.

      3.18  Employee Benefit Plans

      Schedule 3.18 lists all "employee pension benefit plans" (as such term is
defined in Section 3(2) of the Employee Retirement Income Security Act of 1974
("ERISA")), and all "employee welfare benefit plans" (as such term is defined in
Section 3(1) of ERISA), including, without limitation, all formal or informal
plans, practices, programs, contracts or arrangements (excluding workers'
compensation, unemployment compensation and other government-mandated programs)
which are maintained, administered or contributed to by either of the Companies
or in which any Employees participate (each such employee welfare benefit plan,
practice, program, contract or arrangement being hereinafter referred to as a
"Plan"). No liability under ERISA or the Internal Revenue Code (the "Code") has
been or, through the Closing Date will be, incurred with respect to any Plan or
with respect to any "employee benefit
<PAGE>   130
                                      A-24

plan" (as such term is defined in Section 3(3) of ERISA) of any trade or
business (whether or not incorporated) which is under common control, or a
member of an affiliated service group, with either of the Companies (within the
meaning of Section 4001(b)(1) of ERISA or Section 414(b), (c) or (m) of the
Code) which could result in a lien or other claim upon any of the assets of
either of the Companies, and no such liability will be incurred as a result of
the transactions contemplated by this Agreement. Each Plan has been, and will
continue through the Closing Date to be, operated in material compliance with
the applicable provisions of such Plan, employee benefit plan, ERISA and the
Code. Currently, there are, and as of the Closing Date there will be, no pending
or threatened claims, suits or other proceedings by any Employees or Plan
participants or beneficiaries, spouses or representatives of any of them, or
governmental agencies against any Plan, the assets held thereunder, the trustees
of any such Plan's assets, or any of the Companies, involving any Plan. Except
as set forth in Schedule 3.18, CWS will not have or incur any liability or
obligation to any Employee as a result of or after the consummation of the
transactions contemplated hereby.

      Neither of the Companies is or has been since 1984 a party to any
"multiemployer plan" (as such term is defined in Section 3(37) of ERISA).
<PAGE>   131
                                      A-25

      3.19  Capitalization

      As of the date of this Agreement, the authorized capital stock of Crystal
consists of 200,000 shares of Common Stock, of which 99,311 shares of such
capital stock are presently outstanding.

      The authorized and outstanding shares of capital stock of the Subsidiary
is 5,000 shares of Common Stock authorized and 4,375 shares outstanding.

      Crystal is the sole record and beneficial owner of all of the shares of
capital stock of the Subsidiary, free and clear of any liens, encumbrances,
security interests, rights and restrictions of any nature. Neither of the
Companies is a party to any proxy, power-of-attorney, voting agreement, voting
trust or shareholder agreement with respect to any of the Shares. As of the date
of this Agreement, no shares of stock are held by either of the Companies in
their respective treasuries.

      Except as set forth in Schedule 3.19, as of the Closing Date there will
be, and as of the date hereof there are, no existing options, warrants, calls or
other rights or other agreements committing either of the Companies to resell,
transfer, issue or sell any shares of capital stock of either of the Companies,
except as contemplated in this Agreement. The Merger will be effective to
transfer good title to CWS of the Shares, free and clear of any liens,
encumbrances,
<PAGE>   132
                                      A-26

security interests, rights and restrictions of any nature other than those
imposed under federal or state securities laws.

      The issued and outstanding shares of capital stock of each of the
Companies have been duly and validly issued and are fully paid and
nonassessable. None of the shares of capital stock of either of the Companies
have been issued in violation of, nor are they subject to, any preemptive
rights.

      3.20  Corporate Records

      The stock registers delivered at the Closing, and the minutes of all
directors' and shareholders' meetings heretofore exhibited to CWS, constitute
all of the transfer books and minute books and are true in all material
respects, complete and accurate records of all material proceedings of the
shareholders and directors of the Companies, and the issuance and record
ownership of all shares of capital stock of the Companies. The accounting books
and records of the Companies are in all material respects true, correct and
complete, and have been maintained in accordance with good business practices.

      3.21  Disclosure

      No representation or warranty in this Article 3 or in any information,
list, schedule or certificate furnished or to be furnished by or on behalf of
any of the Companies pursuant to this
<PAGE>   133
                                      A-27

Agreement contains or will contain any untrue statement of a material fact or
omits or will omit a material fact necessary to make the statements contained
herein or therein not misleading.

      3.22  Investigation

      Any investigation or examination of the business, property or operations
of any of the Companies by CWS shall not affect the representations and
warranties of Crystal herein contained.

      3.23  Bank Accounts and/or Credit

      Schedule 3.23 sets forth a true, correct and complete list of all
financial institutions or vendors in which an account is maintained by, or
loans, lines of credit or other credit commitments have been secured by or for,
either of the Companies, together with the names of all persons authorized to
draw thereon. Except as disclosed in Schedule 3.23, the Companies do not have
any loan or other agreements for the borrowing of money and none of the loans or
lines of credit impose any prepayment restrictions. Except as set forth in
Schedule 3.23, there are no loans or other agreements which upon the transfer of
the Shares as contemplated by this Agreement will accelerate to maturity,
increase the rate or charges or otherwise change their terms or provisions.

4.    REPRESENTATIONS AND WARRANTIES OF CWS
<PAGE>   134
                                      A-28

      CWS hereby represents and warrants as follows:

      4.1   Organization and Good Standing

      CWS is a is a corporation duly organized, validly existing and in good
standing under the laws of the State of Connecticut.

      4.2   Authority Relative to this Agreement

      The execution and delivery of this Agreement by CWS has been duly and
validly authorized by all requisite action on the part of CWS. Approval by the
DPUC is the only other action required in order to authorize CWS to consummate
the transactions contemplated by this Agreement. Subject to such approval, this
Agreement has been duly executed and delivered by CWS and constitutes a valid
and legally binding obligation of CWS, enforceable in accordance with its terms.

      4.3   Absence of Defaults

      The execution and delivery of this Agreement does not and, upon approval
thereof by the Board of Directors of CWS and the DPUC, the consummation of the
transactions contemplated hereby will not (a) violate any provision of the
Certificate of Incorporation or Bylaws of CWS; (b) violate, conflict with or
result in the breach or termination of, or constitute a default under the terms
of, any agreement or instrument to which CWS is a party or by which it or any of
its
<PAGE>   135
                                      A-29

assets may be bound; (c) violate any judgment, order, injunction, decree, award,
rule or regulation against, or binding upon, CWS; or (d) constitute a violation
by CWS of any law or regulation of any jurisdiction as such law or regulation
relates to CWS.

      4.4   No Brokers

      All negotiations relative to this Agreement have been carried on by CWS
directly with Crystal without the intervention of any person as a result of any
act of CWS in such manner as to give rise to any valid claim against any of the
parties hereto for a brokerage commission, finder's fee or other like payment.

      4.5   CWS Common Stock

      When delivered to Crystal's shareholders as provided in this Agreement,
the shares of CWS Common Stock will be duly authorized, validly issued, fully
paid, nonassessable and free and clear of any preemptive rights, liens,
encumbrances, security interests, rights and restrictions of any nature and will
be duly registered pursuant to an effective registration statement filed
pursuant to the Securities Act of 1933, as amended, in form reasonably
acceptable to Crystal and duly registered or qualified pursuant to applicable
state blue sky laws.

      4.6   CWS's Investment Representations
<PAGE>   136
                                      A-30

      CWS has, by reason of its business or financial experience, the capacity
to protect its own interest in connection with the transaction contemplated by
this Agreement. CWS is purchasing the Shares for its own account and not with a
view to or for sale in connection with any distribution of the Shares hereby
acquired. The offer and sale of the Shares has not been, to the best of CWS's
knowledge, accomplished by the publication of any advertisement.

      4.7   SEC Filings

      CWS has delivered to Crystal true and complete copies of its (i) Annual
Report on Form 10-K for the year ended December 31, 1997, as filed with the SEC,
and its Annual Report to Stockholders of such year; (ii) proxy statements
relating to all of CWS's meetings of stockholders (whether annual or special)
since December 31, 1997; and (iii) all other reports, statements and
registration statements (including Quarterly Reports on Form 10-Q and Current
Reports on Form 8-K) filed by CWS with the SEC since December 31, 1997
(collectively, the "SEC Filings"). As of their respective dates, the SEC Filings
(including all exhibits and schedules thereto and documents incorporated by
reference therein) did not contain any untrue statement of a material fact or
omit to state a material fact required to be stated therein or necessary to make
the statements therein, in the light of the circumstances under which they were
made, not misleading. The financial statements of CWS and its subsidiaries
included or incorporated by reference in the SEC Filings (including the related
notes and schedules) have been prepared in accordance with generally accepted
accounting principles applied on a
<PAGE>   137
                                      A-31

consistent basis during the periods involved (except as may be indicated in the
notes thereto) and fairly present the consolidated assets, liabilities and
financial position of CWS and its consolidated subsidiaries as of the dates
thereof and the consolidated results of their operations and changes in
financial position for the periods then ended (subject, in the case of any
unaudited interim financial statements, to normal year-end adjustments).

      4.8   Absence of Adverse Change

      Since December 31, 1997, there has not been any change in the financial
position, results of operations, assets, liabilities or business of CWS as
described in the financial statements described in the SEC Filings, other than
changes in the ordinary course of business which have not been material or
adverse or changes reflected in one or more of the SEC Filings.

5.    CONDUCT OF THE PARTIES PENDING THE CLOSING DATE AND AGREEMENTS OF THE
      SELLER

      5.1   Approvals and Consents

      Crystal and CWS will use their best efforts to secure the approval of the
transactions contemplated by this Agreement by the DPUC and of all other parties
whose consent is required by law or under the terms of any indenture, contract
or agreement to which either of the Companies or CWS is a party.
<PAGE>   138
                                      A-32

      5.2   Conduct of Companies' Business

      Until the Closing Date, each of the Companies will conduct its business
and affairs with respect to the Systems only in the ordinary course and so that
the representations and warranties contained in Article 3 hereof will be true
and correct at and as of the Closing Date, except for changes permitted or
contemplated by this Agreement, and so that the conditions to be satisfied by
each of the Companies on or prior to the Closing Date shall then have been
satisfied. Each of the Companies will use its best efforts to maintain and
preserve the business and operations of the Companies, and to preserve its
relationships with persons or entities having business relations with the
Companies. Each of the Companies will cooperate with CWS on and after the
Closing Date to effect a satisfactory transition in the operation of the
Systems.

      Without limiting the generality of the foregoing, pending the Closing
Date, without the prior written consent of CWS:

            5.2.1 Neither of the Companies will dispose of any of the Assets
having a value of $5,000 or more, or dispose of Assets having in the aggregate a
value of $25,000 or more.

            5.2.2 Except for normal expenses incurred in the ordinary course of
business, neither of the Companies will incur any additional liabilities in an
aggregate amount of $25,000 or more, whether for borrowed money or otherwise, or
encumber any of the Assets.
<PAGE>   139
                                      A-33

            5.2.3 Neither of the Companies will take any action that might
adversely affect its ability to consummate the transactions contemplated hereby.

            5.2.4 Each of the Companies will maintain in force all existing
liability insurance policies and fidelity bonds relating to the Systems or the
Assets, or policies or bonds providing substantially the same coverage;

            5.2.5 Each of the Companies will advise CWS in writing of any
material adverse change or of any event, occurrence or circumstance which is
likely to cause a material adverse change in any of the Assets or liabilities
(whether absolute, accrued, contingent or otherwise) or operations of either of
the Companies.

            5.2.6 Each of the Companies will maintain the Assets in good
condition, reasonable wear and tear excepted.

            5.2.7 Neither of the Companies shall enter into any new leases or
contracts or material modifications or renewals of any existing leases or
contracts that would impose any aggregate obligations on CWS or on any of the
Assets in excess of $25,000.
<PAGE>   140
                                      A-34

            5.2.8 Neither of the Companies shall (i) make any material
alterations or additions to the Assets, except as may be required by law or as
may reasonably be required for the prudent repair and maintenance of the Assets,
(ii) change or attempt to change (or consent to any change in) the zoning or
other legal requirements applicable to the Property, or (iii) cancel, amend or
modify in any material respect any material easement, license, permit or other
rights held by either of the Companies.

            5.2.9 If either of the Companies becomes aware during the term of
this Agreement of any matters that render any of the representations or
warranties untrue, it shall promptly disclose such matters to CWS in writing.

            5.2.10 Neither of the Companies will increase the compensation
payable to any of its officers or employees.

            5.2.11 Neither of the Companies has issued, sold or disposed of, and
will not issue, sell or otherwise dispose of or agree to issue, sell or
otherwise dispose of, any shares of capital stock of either of the Companies, or
any other security convertible into or exchangeable for shares of either of the
Companies' capital stock. Neither of the Companies has acquired or agreed to
acquire or will acquire or agree to acquire (through redemption, repurchase or
otherwise) any of its shares of capital stock. Neither of the Companies has
authorized, granted
<PAGE>   141
                                      A-35

or agreed to grant and will not authorize, grant or agree to grant any options,
warrants or other rights to acquire any of its shares of capital stock, or any
other security convertible into or exchangeable for shares of capital stock of
any of the Companies.

            5.2.12 There have been no dividends or other distributions declared
or paid since November 1, 1998 in respect of any of the shares of capital stock
of any of the Companies, and neither of the Companies will declare or pay any
other dividends or make any other distributions in respect of any of the shares
of its capital stock, except for regularly scheduled dividend payments by
Crystal of $.75 per common share (and by the Subsidiary of $17.02 per common
share) payable on April 1, 1999 to shareholders of record as of March 31, 1999
and of $.65 per common share (and by the Subsidiary of $17.02 per share) payable
on November 1, 1999 to shareholders of record as of October 31, 1999, which
amounts may be payable by the Companies only if the Closing Date has not
occurred as of the applicable record date.

      5.3   Information and Access

      Crystal will give to CWS and to CWS's representatives reasonable access at
such times and locations as are mutually agreed upon by CWS and Crystal to all
the Assets, and to the books, contracts, documents, records, and files of the
Companies, and will furnish to CWS all such documents and records and copies of
documents and records with respect to each of the Companies' business as CWS may
reasonably request. Said access shall specifically include
<PAGE>   142
                                      A-36

access to and the right to copy (i) all personnel records of any of the
Companies; (ii) all contracts and agreements referred to in Section 3.8 hereof;
(iii) all files and records described in Section 3.2; and (iv) the Systems.

      5.4   Lawsuits

      Crystal shall notify CWS promptly of any lawsuit, claim, proceeding or
investigation that may be threatened, brought, asserted or commenced (a)
involving the transaction contemplated by this Agreement or (b) which might have
a material adverse effect on either of the Companies or any of the Assets.

      5.5   Compliance with Laws

      From the date hereof, each of the Companies shall use its best efforts to
remain in compliance with all foreign, federal, state, local and other laws,
statutes, ordinances, rules, regulations, orders, judgments, and decrees
applicable to either of the Companies and any of their operations or Assets, the
non-compliance with which could have a material adverse effect on either of the
Companies.

      5.6   Shareholder Approval

      Crystal will submit the Plan of Merger to the shareholders of Crystal at
the earliest practicable date and the Board of Directors and management of
Crystal will recommend
<PAGE>   143
                                      A-37

approval of the Merger, and use their best efforts to solicit the requisite
approval of the Merger by the Crystal shareholders.

      5.7   Additional Documents

      Each of the Companies and their respective officers shall execute and
deliver such other documents as CWS may reasonably request for the purpose of
carrying out this Agreement.

      5.8   Prospectus

      Crystal will furnish CWS all information relating to the Companies as is
necessary to enable CWS to comply in all material respects with the requirements
of federal and applicable state law in connection with the Registration
Statement to be filed with the Securities and Exchange Commission (the "SEC")
and any information statement/preliminary prospectus (hereinafter the
"preliminary prospectus") and Prospectus to be sent to Crystal's shareholders
for purposes of the meeting of shareholders. The information provided by the
Companies contained in the Registration Statement and Prospectus will not
contain any untrue statements of a material fact or omit to state a material
fact required to be stated therein or necessary to make the statements therein,
in the light of the circumstances under which they were made, not misleading,
except that Crystal makes no representation or warranty in respect of any
information contained in such proxy statement furnished by CWS expressly for use
therein. Crystal will cooperate with CWS and will provide CWS with its
shareholder lists, including
<PAGE>   144
                                      A-38

correct addresses, to enable CWS to send the Prospectus and any preliminary
prospectus to Crystal's shareholders. Crystal will cooperate with CWS to allow
CWS to send to Crystal's shareholders amendments or supplements to the
Prospectus as may be necessary, in the light of developments occurring
subsequent to the mailing of such Prospectus, to ensure that the Registration
Statement and Prospectus as so amended or supplemented, will not, on the date of
the meeting of shareholders, contain any untrue statement of a material fact or
omit to state a material fact required to be stated therein or necessary to make
the statements therein, in light of the circumstances under which they were
made, not misleading.

      5.9   Confidentiality

      CWS and Crystal agree that they will, and will cause their directors,
officers, other personnel and authorized representatives to, hold in strict
confidence, and not to use, any data and information obtained from each other
(other than information which is a matter of general public knowledge or which
has heretofore been or is hereafter published for public distribution or filed
by the applicable party as public information with any governmental authority
other than as a result of a breach of this covenant) and will not, and will
ensure that such other persons do not, disclose or use such data and information
unless required by legal process or applicable governmental regulations. If this
Agreement is terminated for any reason, CWS and Crystal will not disclose or use
such data and information and will promptly return to the other party all
<PAGE>   145
                                      A-39

tangible evidence (and all copies thereof) of such data and information which
said other party has furnished to CWS or Crystal, as the case may be.

      5.10  Other Requested Information

      With reasonable promptness, the Companies and their respective officers,
employees, accountants and other agents will (i) deliver to CWS all financial
statements and audit reports that became available subsequent to the date hereof
and such other information as CWS from time to time may reasonably request, and
(ii) supplement or amend the Schedules to this Agreement with respect to any
matters hereafter arising which, if existing or occurring before or as of the
date of this Agreement, would have been required to be set forth or described in
the Schedules to this Agreement.

      5.11  Current Information

      Crystal shall make available to CWS prior to the Closing Date any
financial information with respect to the Companies reasonably required by CWS.
During the period from the date of this Agreement to the Closing Date, the
Companies will make available one or more of their designated representatives to
confer on a regular and frequent basis with a representative of CWS and to
report the general status of the ongoing operations of the Companies. Crystal
will promptly notify CWS of any material change in the normal course of business
or in the operations or the properties of the Companies and of any governmental
complaints,
<PAGE>   146
                                      A-40

investigations or hearings (or communications indicating that the same may be
contemplated), or the institution or the threat of significant litigation
involving either of the Companies, and will keep CWS fully informed of such
events and permit CWS's representative access to all materials prepared in
connection therewith.

      5.12  Further Assurances

      Crystal and CWS agree to execute and deliver such instruments and take
such other action as CWS or Crystal may reasonably require in order to carry out
the purpose and intent of this Agreement.

      5.13  No Inconsistent Action

      Crystal and CWS shall not take any action inconsistent with their
obligations under this Agreement or which could materially hinder or delay the
consummation of the transactions contemplated by this Agreement.

      5.14  Notification of Certain Matters

      Upon actual notice thereof, Crystal shall give prompt notice to CWS, of
(i) the occurrence, or failure to occur, of any event which occurrence or
failure would be likely to cause any representation or warranty contained in
this Agreement to be untrue or inaccurate in any respect at any time from the
date hereof to the Closing Date, and (ii) any failure of either of the
<PAGE>   147
                                      A-41

Companies as the case may be, or any officer, director, employee or agent
thereof, to comply with or satisfy any covenant, condition or agreement to be
complied with or satisfied by it hereunder.

6.    COVENANTS OF CWS

      6.1   Cooperation

      CWS will use best efforts (a) to prevent any CWS representation or
warranty contained in this Agreement from becoming inaccurate, (b) to satisfy
the requirements, covenants, and agreements applicable to it as set forth in
this Agreement, and (c) to satisfy the conditions to the consummation of the
transactions contemplated by this Agreement.

      6.2   Lawsuits

      CWS shall promptly notify Crystal of any lawsuit, claim, proceeding or
investigation which may be threatened, be brought, asserted or commenced
involving the transactions called for in this Agreement or which might have an
adverse impact upon CWS.

      6.3   Prospectus Preparation

      CWS will expeditiously prepare and file the Registration Statement with
the SEC and send shareholders of Crystal for purposes of the meeting of
Crystal's shareholders any preliminary prospectus and the Prospectus, all of
which will comply in all material respects with
<PAGE>   148
                                      A-42

the requirements of federal and applicable state law. The information contained
in the Registration Statement, any preliminary prospectus or the Prospectus will
not contain any untrue statement of a material fact or omit to state a material
fact required to be stated therein or necessary to make the statements therein,
in the light of the circumstances under which they were made, not misleading,
except that CWS makes no representation or warranty in respect of any
information contained in the Registration Statement, any preliminary prospectus,
or the Prospectus furnished by either of the Companies expressly for use
therein. CWS also makes no representations or warranties regarding the accuracy
or completeness of Crystal's shareholder list which Crystal will have provided.
CWS will send to Crystal's shareholders such amendments and supplements to the
Prospectus as may be necessary, in the light of developments occurring
subsequent to the mailing of the Prospectus, to ensure that the Prospectus, as
so amended or supplemented, will not, on the date of the meeting of Crystal's
shareholders, contain any untrue statement of a material fact or omit to state a
material fact required to be stated therein or necessary to make the statements
therein, in light of the circumstances under which they were made, not
misleading. CWS shall give Crystal, its representatives and counsel a reasonable
opportunity to participate in the drafting of the Registration Statement, any
preliminary prospectus or the Prospectus and any amendments or supplements
thereto and to review the Registration Statement, any preliminary prospectus and
the Prospectus prior to being sent to the SEC for review and to Crystal's
shareholders.
<PAGE>   149
                                      A-43

7.    CONDITIONS OF CWS'S OBLIGATIONS

      The obligations of CWS to be performed by it under this Agreement shall be
subject on or prior to the Closing Date to the following conditions in addition
to any other conditions precedent in favor of CWS as may be expressly set forth
elsewhere in this Agreement. Each condition may be waived in whole or in part
only by written notice of such waiver from CWS to Crystal.

      7.1   Required Approvals

            7.1.1 This Agreement shall have been approved by (a) the
shareholders and the Board of Directors of Crystal in the manner required by law
and by Crystal's Certificate of Incorporation or By-Laws to approve this
Agreement, the Plan of Merger, the Merger and the other transactions
contemplated hereby; and (b) the DPUC.

            7.1.2 The holders of more than 10% of Crystal's capital stock shall
not have exercised their appraisal rights under Connecticut law.

            7.1.3 The DPUC shall have authorized CWS, as owner of the Companies,
to continue to charge the Companies' current rates for water service.
<PAGE>   150
                                      A-44

            7.1.4 Within ten (10) days of receipt of the relevant decision,
order or other communication from the DPUC, CWS shall advise Crystal in writing
as to whether it deems such communication complies with the requirements of this
Section 7.1 and as to whether or not CWS intends to proceed with the
transactions contemplated herein.

      7.2   Consents

      Each of the Companies shall have obtained the consents necessary or
appropriate in the reasonable opinion of counsel for CWS in order to effect the
transactions contemplated by this Agreement.

      7.3   Performance by the Company and Crystal

      The representations and warranties of Crystal contained in this Agreement
or in any document delivered by or on behalf of any of the Companies to CWS
pursuant to this Agreement shall be true, complete and correct in all material
respects at and as of the Closing Date with the same effect as though such
representations and warranties had been made on and as of such date, and except
for changes permitted or contemplated by this Agreement, each of the Companies
shall have performed and complied with all agreements and conditions required by
this Agreement to be performed or complied with by it on or prior to the Closing
Date, and Crystal shall have certified to such effect in writing to CWS. If
Crystal is unable to certify to such effect, Crystal shall provide a certificate
which details the exceptions from the certifications
<PAGE>   151
                                      A-45

required by the preceding sentence, including any supplements or amendments to
Schedules hereto required by Section 5.10. CWS shall have three days to review
and discuss such exceptions, and within such three day period, CWS shall have
the option, in its sole discretion, of either waiving the requirements of the
first sentence of this Section 7.3 or terminating this Agreement.

      7.4   Adverse Change

      Since the date of this Agreement, there shall have been no material
adverse change in the Assets or in the business, results of operations, or
condition, financial or otherwise, of either of the Companies taken as a whole.

      7.5   Instruments of Transfer

      All such assignments and instruments of conveyance and transfer necessary,
in the reasonable opinion of counsel for CWS, to convey the Companies and the
Assets shall have been duly executed by the Companies in such form as to be
effective under Connecticut law to convey to CWS ownership of each of the
Companies which, in turn, shall have good title and all rights in and to the
Assets.

      7.6   Title Insurance Policy
<PAGE>   152
                                      A-46

      On the Closing Date, CWS shall have obtained, at its sole cost and
expense, an owner's title insurance policy (on the current ALTA Form B) in the
amount of the purchase price, together with any required endorsements, insuring
good and indefeasible fee simple title to the Property in the Companies, subject
only to Permitted Encumbrances and to the provisions of Section 1.4, or other
evidence of such title in the Companies acceptable to CWS.

      7.7   Condition of Property

      On the Closing Date, (i) the Property shall be in the condition required
hereby, reasonable wear and tear excepted, (ii) except as disclosed herein,
there shall be no judicial or administrative or condemnation proceeding pending
or threatened concerning the Property which could have a material adverse effect
on the Companies, (iii) the Property and the use and operation thereof shall
comply in all material respects with all applicable legal requirements, and (iv)
except as disclosed herein, the Property shall be free and clear of any
management, leasing or other agreements or contracts.

      7.8   Form of Documents.

      All actions, proceedings, instruments and documents required to carry out
this Agreement or incidental thereto and all other related matters shall have
been approved by CWS, which determination shall be reasonable.
<PAGE>   153
                                      A-47

      7.9   Litigation

      No suit, action, proceeding or governmental investigation shall be
threatened, pending or reasonably believed by CWS or its counsel to be in
prospect before or by any Governmental Body which could, in the reasonable
opinion of CWS or its counsel, have a material adverse effect on either of the
Companies.

      7.10  Opinion of Counsel for the Company

      CWS shall have received an opinion of counsel to Crystal, dated the
Closing Date, in form and substance reasonably satisfactory to CWS and its
counsel. In rendering such opinion, Crystal's counsel shall be entitled to rely
as to matters of fact on certificates of public officials and of officers of
either of the Companies.

      7.11  Resignations

      At the Closing, Crystal shall deliver to CWS written resignations of the
officers and directors of each of the Companies (except for Mr. Engle and Mr.
Kempain who will remain as President and Vice President, respectively, of
Crystal), effective upon the Closing Date.

      7.12  Employment Agreements; Employment Generally
<PAGE>   154
                                      A-48

      (a) Each of Messrs. Roger Engle, Kempain, Pezanko and Roger D. Engle shall
have entered into employment agreements with Crystal Water, satisfactory in form
and substance to CWS and Crystal.

      (b) If any present Crystal Water job positions are eliminated (with the
exception of the position of President or Chairman) within five years of the
Closing, the individuals in those positions will be re-assigned to positions of
a similar or greater salary grade for which such individuals are qualified.

      7.13  Registration Statement

            (a) The Registration Statement shall have become effective; no stop
order suspending the effectiveness of the Registration Statement shall be in
effect, and no proceedings for such purpose shall be pending before or
threatened by the SEC.

            (b) No preliminary or permanent injunction or other order issued by
any federal or state court of competent jurisdiction in the United States or by
any federal or state governmental or regulatory body nor any statute, rule,
regulation or executive order promulgated or enacted by any federal or state
governmental authority which restrains, enjoins or otherwise prohibits the
transactions contemplated hereby shall be in effect.
<PAGE>   155
                                      A-49

      7.14  Pooling of Interests

      The transaction contemplated by the Agreement shall qualify as a pooling
of interests transaction under generally accepted accounting principles.

8.    CONDITIONS OF THE OBLIGATIONS OF CRYSTAL

      The obligations of Crystal to be performed by it under this Agreement
shall be subject on or prior to the Closing Date to the following conditions:

      8.1   Required Approvals

      This Agreement shall have been approved by the shareholders of Crystal and
by the DPUC.

      8.2   Performance by CWS

      The representations and warranties of CWS contained in this Agreement or
in any document delivered by or on behalf of CWS to Crystal pursuant to this
Agreement shall be true and correct in all material respects at and as of the
Closing Date with the same effect as if such representations and warranties had
been made on and as of such date, except for changes permitted or contemplated
by this Agreement, and CWS shall have performed and complied with all agreements
and conditions required by this Agreement to be performed or complied with by it
on or prior to the Closing Date.
<PAGE>   156
                                      A-50

      8.3   Litigation

      No suit, action, proceeding or governmental investigation shall be
threatened, pending or reasonably believed by Crystal or its counsel to be in
prospect before or by any Governmental Body which, in the reasonable opinion of
Crystal or its counsel, renders completion of the transactions contemplated
hereby inadvisable or impractical.

      8.4   Opinion of Counsel for CWS

      Crystal shall have received an opinion, dated the Closing Date, of Messrs.
Day, Berry & Howard LLP, counsel for CWS, with respect to the matters set forth
in Sections 4.1, 4.2 and 4.5 hereof. This opinion shall also cover appropriate
matters relating to the Merger, the CWS Common Stock and the federal income
tax-free nature of the exchange by shareholders of Crystal of their shares of
Crystal common stock for common stock of CWS. In rendering such opinion, such
counsel shall be entitled to rely as to matters of fact on certificates of
officers of CWS.

      8.5   Employment Agreement

      The Subsidiary and Mr. Engle shall have entered into one or more
agreements containing appropriate terms and conditions satisfactory to CWS and
Crystal, which agreements will include the following provisions:
<PAGE>   157
                                      A-51

      Mr. Engle will remain an employee of the Subsidiary, receiving a salary of
$120,000 on an annual basis (pro rated) until he retires on December 1, 1999.
During his employment, Mr. Engle will receive benefits currently offered to
officers of the Companies. Upon retirement, Mr. Engle would receive the benefits
presently available to Crystal retirees, including the option to take pension
benefits in a lump sum payment. At retirement, Mr. Engle will make himself
available to CWS for specified consulting duties for a period of 10 years and
with an annual consulting fee of a $16,000 per year. Upon termination of the
consulting arrangement, Mr. Engle will receive a supplemental executive
retirement benefit designed to pay him annual retirement benefits (assuming no
spousal options are exercised) of $16,000 per year regardless of payments, if
any, due him under any pension plans of the Companies. The Subsidiary's
obligations to Mr. Engle hereunder will be guaranteed by CWS. Mr. Engle will
have use of a company vehicle during his employment and shall be given that
vehicle at the time of his retirement. Upon retirement, Mr. Engle shall be
recommended to the CWS Committee on Directors for consideration as a candidate
for nomination to the Board of Directors of CWS.

      8.6   CWS Stock

      On or before the Closing Date, CWS shall issue and deliver to Newco the
number of shares of CWS Common Stock as may be required to consummate the Merger
in the manner contemplated by, and subject to the terms and conditions of, this
Agreement and the Plan of Merger.
<PAGE>   158
                                      A-52

      8.7   Adverse Change

      Since the date of this Agreement, there shall have been no material
adverse change in the Assets or in the business, results of operations, or
condition, financial or otherwise, of CWS.

      8.8   Registration Statement

            (a) The Registration Statement shall have become effective; no stop
order suspending the effectiveness of the Registration Statement shall be in
effect, and no proceedings for such purpose shall be pending before or
threatened by the SEC.

            (b) No preliminary or permanent injunction or other order issued by
any federal or state court of competent jurisdiction in the United States or by
any federal or state governmental or regulatory body nor any statute, rule,
regulation or executive order promulgated or enacted by any federal or state
governmental authority which restrains, enjoins or otherwise prohibits the
transactions contemplated hereby shall be in effect.

      8.9   Tax-Free Merger

      The transaction contemplated by this Agreement shall qualify as a tax-free
"A" Reorganization for federal income tax purposes and the corresponding
provisions of applicable state income tax law of Connecticut.
<PAGE>   159
                                      A-53

9.    EXPENSES

      Regardless of whether or not the transactions contemplated herein are
consummated, all fees, costs, taxes and expenses incurred in connection with the
transactions contemplated by this Agreement and the other agreements
contemplated herein shall be paid by the party incurring such expenses.

10.   TERMINATION

      10.1  Termination Events.

      This Agreement may be terminated and abandoned at any time prior to the
Closing Date:

            (a)   by mutual agreement of CWS and Crystal;

            (b) by CWS if the conditions set forth in Section 6 shall not have
been complied with or performed in any material respect and such noncompliance
or nonperformance shall not have been cured or eliminated by Crystal on or
before the Closing Date;

            (c) by Crystal, if the conditions set forth in Section 7 shall not
have been complied with or performed in any material respect and such
noncompliance or nonperformance shall not have been cured or eliminated by CWS
on or before the Closing Date;

            (d) by either party if the Closing Date has not occurred by December
31, 1999; or

            (e) by either party if the closing sale price of CWS Common Stock on
the date of valuation thereof for purposes of Section 2.1 hereof shall be $20.00
per share or less.
<PAGE>   160
                                      A-54

11.   AMENDMENT, WAIVER, AND INTERPRETATION

      This Agreement may be amended in writing at any time prior to the Closing
Date by the mutual written consent of Crystal and of CWS. Any failure of either
Crystal or CWS to comply with any of the conditions set forth in the Agreement
may be waived in writing by the other party. The President of Crystal shall have
full power to interpret this Agreement on behalf of each of the Companies and
such interpretations shall be binding thereon. The President or any Vice
President of CWS have full power to interpret this Agreement on behalf of CWS
and such interpretations shall be binding thereon.

12.   OTHER REQUIREMENTS

      12.1 No Inconsistent Action. Crystal and CWS shall not take any action
inconsistent with their obligations under this Agreement or which could
materially hinder or delay the consummation of the transactions contemplated by
this Agreement.

      12.2  Crystal Office

      CWS agrees that the Companies' office and operations center will remain in
Danielson, Connecticut for a period of at least three years from the Closing
Date.

      12.3  Certain Trading Restrictions
<PAGE>   161
                                     A-55

            (a) Those persons who constitute affiliates (as the term is used in
Rule 145 under the Securities Act of 1933, as amended) of Crystal in the opinion
of CWS shall enter into agreements with CWS restricting the resale of the CWS
shares to be acquired by them pursuant to this Agreement and the Plan of Merger,
except as permitted by (i) Rule 145(d) under said Act which permits regular
trading transactions in limited quantities and (ii) generally accepted
accounting principles which must be met in order to permit CWS to treat the
Merger as a pooling of interests;

            (b) at Closing, CWS will have entered a stop transfer order with its
transfer agent against the transfer of any shares of the CWS Common Stock except
in compliance with the requirements of this Section 12.3.

13.   OTHER PROVISIONS

      13.1  Governing Law

      This Agreement shall be construed and interpreted according to the laws of
the State of Connecticut.
<PAGE>   162
                                      A-56

      13.2  Assignment

      This Agreement may not be assigned by any party hereto without the prior
written consent of the parties and any attempt to assign without such consent
shall be voidable by any party.

      13.3  Notices

      All notices, waivers and consents under this Agreement shall be in writing
and shall be deemed to have been duly given if delivered or mailed, first class
mail, postage prepaid, addressed as follows:

      If to the Companies to:
            Roger Engle, President
            Crystal Water Utilities Corporation
            321 Main Street
            Danielson, CT 06239

      with a copy to:

            Anthony MacLeod, Esq.
            Whitman, Breed, Abbott & Morgan LLP
            100 Field Point Road
            P.O. Box 2250
            Greenwich, CT 06836

      If to CWS to:

            Mr. David C. Benoit
            Vice President-Finance
            Connecticut Water Service, Inc.
            93 West Main Street
<PAGE>   163
                                      A-57

            Clinton, CT 06413

      with a copy to:

            Michael F. Halloran
            Day, Berry & Howard LLP
            CityPlace I
            Hartford, CT 06103

      13.4  Counterparts

      This Agreement may be executed in any number of counterparts, each of
which shall be treated as an original, but all of which, collectively, shall
constitute only one instrument.

      13.5  No Survival of Representations and Warranties

      CWS and Crystal agree that the representations and warranties contained in
this Agreement or in any instrument delivered hereunder shall not survive the
Closing Date.

      13.6  Waiver.

      Waiver of any term or conditions of this Agreement by any party shall only
be effective if in writing and shall not be construed as a waiver of any
subsequent breach or failure of the same term or condition, or a waiver of any
other term or condition of this Agreement.

      13.7  Successor and Assigns.

      This Agreement shall be binding upon and inure to the benefit of the
parties hereto and the successors and assigns of the parties hereto.
<PAGE>   164
                                      A-58

      13.8  Severability.

      In case one or more provisions contained in this Agreement shall be
invalid, illegal or unenforceable in any respect under any applicable law, rule
or regulation, the validity, legality and enforceability of the remaining
provisions contained herein shall not be affected or impaired thereby.
<PAGE>   165
      IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed as of the date first above written.



ATTEST:                                 CONNECTICUT WATER SERVICE, INC.

                                        ("CWS")
/s/ Michele G. DiAcri
- ----------------------------------      By   /s/ Marshall T. Chiaraluce
Michele G. DiAcri, Secretary                -----------------------------------
                                                 Marshall T. Chiaraluce
                                                 Its President

ATTEST:                                 CRYSTAL WATER UTILITIES
                                        CORPORATION ("CRYSTAL")

/s/ Randolph Kempain
- -------------------------------         By   /s/ Roger Engle
Randolph Kempain, Secretary                 -----------------------------------
                                                 Roger Engle
                                                 Its President



<PAGE>   166

                                      A-60



                                                                       Exhibit A


                              CERTIFICATE OF MERGER

                                       OF

                                 CWS NEW COMPANY
                           (A Connecticut Corporation)

                                  WITH AND INTO

                       CRYSTAL WATER UTILITIES CORPORATION
                           (A Connecticut Corporation)



To the Secretary of the State
State of Connecticut

Pursuant to the provisions of the Connecticut Business Corporation Act, the
Connecticut business corporations named below do hereby adopt the following
Certificate of Merger.

         1. The Plan of Merger, a copy of which is attached hereto as EXHIBIT A
and made a part hereof, provides for the merger of CWS New Company with and into
Crystal Water Utilities Corporation, which is the surviving corporation.

         2. The Plan of Merger requires the approval of the holders of not less
than (i) a majority of the outstanding common stock of CWS New Company; and (ii)
two-thirds of the outstanding common stock of Crystal Water Utilities
Corporation.

         3. CW New Company has 1,000 shares of common stock outstanding, each of
which shares is entitled to one vote; and

                  Crystal Water Utilities Corporation has ________ shares of
common stock outstanding, each of which shares is entitled to one vote.

         4. The Plan of Merger was approved by the following shareholder votes:
<PAGE>   167
                                      A-61


                  (i) By a vote of the holders of the common stock of CWS New
         Company of 1,000 FOR and 0 AGAINST; and

                  (ii) By a vote of the holders of the common stock of Crystal
         Water Utilities Corporation of _________ FOR and ________ AGAINST.

         5.       The Plan of Merger was approved by vote of the respective
                  Boards of Directors and recommended to the respective
                  shareholders of:

                           (i)      CWS New Company; and
                           (ii)     Crystal Water Utilities Corporation.


                            [SIGNATURE PAGE FOLLOWS]
<PAGE>   168
                                      A-62



         Dated as of __________, 199__ at _____________, Connecticut.

         We hereby declare, under the penalties of false statement, that the
statements made herein, insofar as they pertain to CWS New Company, are true.

                        CWS New Company



                        By:
                            -------------------------------------------------
                                 Name:
                                 Title:   President



                        By:
                            -------------------------------------------------
                                 Name:
                                 Title:   Secretary

         We hereby declare, under the penalties of false statement, that the
statements made herein, insofar as they pertain to Crystal Water Utilities
Corporation, are true.

                        Crystal Water Utilities Corporation



                        By:
                            -------------------------------------------------
                                 Name:
                                 Title:   President



                        By:
                            -------------------------------------------------
                                 Name:
                                 Title:   Secretary
<PAGE>   169
                                       A-63


                                              EXHIBIT A TO CERTIFICATE OF MERGER




                                 PLAN OF MERGER

                                       of
                                 CWS NEW COMPANY
                            a Connecticut Corporation

                                  WITH AND INTO

                       CRYSTAL WATER UTILITIES CORPORATION
                            a Connecticut Corporation

                                Under the Name of

                       CRYSTAL WATER UTILITIES CORPORATION




                                    ARTICLE I
                          Names of Merging Corporations

         The merging corporations are Crystal Water Utilities Corporation
("CRYSTAL"), a Connecticut corporation, and CWS New Company ("NEWCO"), a
Connecticut corporation and a wholly-owned subsidiary of Connecticut Water
Service, Inc. ("CWS"). Each of Crystal and Newco are hereinafter sometimes
collectively referred to as the "MERGING CORPORATIONS."
<PAGE>   170
                                       A-64

                                   ARTICLE II
                            The Surviving Corporation

         The corporation which shall survive the merger provided for herein (the
"SURVIVING CORPORATION") shall be Crystal. The name of the Surviving Corporation
shall be "CRYSTAL WATER UTILITIES CORPORATION" and its principal place of
business shall continue to be in Danielson, Connecticut.

                                   ARTICLE III
                                Effect of Merger

         The merger herein provided for shall be effected in accordance with,
and be subject to, the provisions of the applicable statutes of the State of
Connecticut. The effect of the merger shall be that provided herein and in
Section 33-820 of the General Statutes of Connecticut, Revision of 1958, as
amended.

                                   ARTICLE IV
                                 Effective Date

         The merger herein provided for shall become effective (the "EFFECTIVE
DATE") at the close of business on __________________________, 19__.
<PAGE>   171
                                       A-65

                                    ARTICLE V
                       Terms and Conditions of the Merger

             The terms and conditions of the merger are as follows:

         A. Upon the merger becoming effective, the Certificate of Incorporation
of Crystal, as in effect on the date hereof, and as further amended by operation
of law as a result of the merger of Newco into Crystal, shall, without any
further action, be the Certificate of Incorporation of the Surviving Corporation
until further amended as provided by law. The Surviving Corporation shall have,
in addition to the powers conferred on it by the General Statutes of the State
of Connecticut, all of the special rights, powers and franchises possessed by
Crystal and Newco, including all such special rights, powers and franchises to
which Crystal and Newco have succeeded by merger, consolidation, purchase or
otherwise. The Bylaws of Crystal shall be the Bylaws of the Surviving
Corporation until altered, amended or repealed.

         B. On the Effective Date, the Surviving Corporation shall continue in
existence and, without other transfer, succeed to and possess all the rights,
privileges, immunities and franchises, as well of a public as of a private
nature, of each of the Merging Corporations; and all property, real, personal
and mixed, and all debts due on whatever account, and all other choses in
action, and all and every other interest of or belonging to or due to each of
the Merging Corporations shall be taken and transferred to and vested in the
Surviving Corporation without
<PAGE>   172
                                       A-66

further act or deed; and the title to any real estate, or any interest therein,
vested in any of the Merging Corporations shall not revert or be in any way
impaired by reason of such merger. Any devise, bequest, gift or grant, contained
in any will or in any other instrument, made before or after the merger, to or
for the benefit of any of the Merging Corporations shall inure to the benefit of
the Surviving Corporation. So far as is necessary for that purpose, the
existence of each Merging Corporation shall be deemed to continue in and through
the Surviving Corporation. The Surviving Corporation shall thenceforth be
responsible and liable for all the liabilities, obligations, and penalties of
each of the Merging Corporations; and any claim existing or action or
proceeding, civil or criminal, pending by or against any such corporation may be
prosecuted as if such merger had not taken place, or the Surviving Corporation
may be substituted in its place; and any judgment rendered against any of the
Merging Corporations may be enforced against the Surviving Corporation. Neither
the rights of creditors nor any liens upon the property of any Merging
Corporation shall be impaired by the merger.

         If at any time the Surviving Corporation shall consider or be advised
that any further assignments, conveyances or assurances in law are necessary or
desirable to vest, perfect or confirm of record in the Surviving Corporation the
title to any property or rights of the Merging Corporations, or otherwise to
carry out the provisions thereof, the proper officers and directors of the
Merging Corporations as of the Effective Date shall execute and deliver any and
all proper deeds, assignments and assurances in law, and do all things necessary
or proper to vest, perfect or
<PAGE>   173
                                       A-67

confirm title to such property or rights in the Surviving Corporation and
otherwise to carry out the provisions hereof.

         C. Upon the merger becoming effective:

                  (i) The authorized capital stock of the Surviving Corporation
         shall consist of 20,000 shares of Common Stock, without par value.

                  (ii) Each of the 1000 outstanding shares of Common Stock,
         without par value, of Newco shall continue to be outstanding and shall
         by virtue of the merger and without any action on the part of the
         holder thereof automatically be converted into and shall be one share
         of Common Stock, without par value, of the Surviving Corporation.

                  (iii) CWS, a corporation organized under the Stock Corporation
         Act of Connecticut, which owns all of the issued and outstanding shares
         of Common Stock of Newco has entered into a Merger Agreement, dated as
         of January __, 1999 (the "AGREEMENT") with Crystal with respect to
         various matters relating to the merger herein provided. Each
         outstanding share of Common Stock, without par value, of Crystal
         ("CRYSTAL COMMON STOCK") held by any shareholder ("CRYSTAL
         SHAREHOLDER") of Crystal (the "CRYSTAL STOCK") (excluding shares of
         Crystal Stock held by any Crystal Shareholder who has perfected his
         rights as an objecting shareholder under Section 33-856 of the
<PAGE>   174
                                       A-68

         General Statutes of Connecticut, Revision of 1958, as amended) shall by
         virtue of the merger and without any action on the part of the holder
         thereof automatically be converted into and shall be (subject to the
         provisions of Subsections E and G of this Article V) ___ [fraction to
         be determined based on CWS closing price prior to Closing Date as
         provided in Section 2.1 of the Agreement] shares of Common Stock,
         without par value, of CWS, which corporation has covenanted in the
         Agreement to issue and deliver such number of shares of CWS Common
         Stock as may be necessary to effect such conversion. Each share of CWS
         Common Stock shall continue to have three votes per share.

         D. Upon the merger becoming effective, each holder of an outstanding
certificate or certificates which prior thereto represented shares of Crystal
Stock shall be entitled, upon (i) surrender of such certificate or certificates
to CWS or its designated agent at such place or places as CWS shall designate
and (ii) proper execution by such holder of appropriate transmittal documents,
to receive in exchange therefor a certificate or certificates representing the
number of whole shares of CWS Common Stock into which the shares theretofore
represented by the certificate or certificates of Crystal Stock so surrendered
shall have been converted as aforesaid. Until so surrendered each such
outstanding certificate which prior to the merger becoming effective represented
shares of Crystal Stock shall be deemed for all corporate purposes, subject to
the other provisions of this Article V, to evidence the ownership of the number
of shares of CWS Common Stock into which such shares of Crystal Stock shall have
been so converted. No
<PAGE>   175
                                      A-69

cash or stock dividend payable, and no certificate representing split shares
deliverable in the event any stock split shall be declared, to holders of record
of CWS Common Stock as of any date subsequent to the Effective Date, which prior
to such Effective Date represented Crystal Stock, shall be paid or delivered
unless and until such certificate is surrendered as hereinabove provided, but
upon such surrender there shall be paid or delivered (without interest thereon)
to the initial holder of record of the certificates for CWS Common Stock issued
in exchange therefor the amount of any such cash dividend, or a certificate for
the whole number of shares of CWS Common Stock resulting from any such stock
dividends or splits which shall have theretofore become payable or deliverable
with respect to such CWS Common Stock.

         E. No certificates or scrip representing fractional shares of CWS
Common Stock shall be issued upon the surrender for exchange of certificates for
shares of Crystal Stock converted into shares of CWS Common Stock pursuant to
this Article V, and no CWS dividend or stock split shall relate to any
fractional share, and such fractional share interests will not entitle the owner
thereof to vote or to any rights of a shareholder. In lieu of any such
fractional share, CWS shall pay to each holder of shares of Crystal Stock who
otherwise would be entitled to receive a fractional share of CWS Common Stock,
at the time of the surrender by such holder of his certificate or certificates
representing shares of Crystal Stock, a cash adjustment in respect of such
fractional share in an amount equal to the same fraction of the Closing Price
per share of CWS Common Stock otherwise receivable pursuant to this Article V by
each holder of shares of Crystal Stock. For purposes of this Subsection E the
"CLOSING PRICE" of CWS Common Stock
<PAGE>   176
                                      A-70

shall be the price used to determine the exchange ratio as provided in Section
2.1 of the Agreement.

         F. All shares of CWS Common Stock into which shares of Crystal Stock
shall have been converted pursuant to this Article V shall be deemed to have
been issued in full satisfaction of all rights pertaining to such converted
shares.

         G. If between the date of the Agreement and the Effective Date, CWS
shall reclassify, combine or subdivide the CWS Common Stock or declare or pay
any dividend or distribution in shares of CWS Common Stock, or shall agree to do
any of the foregoing as of a record date prior to the Effective Date, an
appropriate adjustment shall be made in the number of shares of CWS Common Stock
otherwise receivable pursuant to this Article V by each holder of shares of
Crystal Stock.

         H. When the merger becomes effective, the holders of certificates
representing Crystal Stock outstanding on the Effective Date shall cease to have
any rights with respect to such stock (except such rights, if any, as they may
have as objecting shareholders) and (except as aforesaid) their sole rights
shall be with respect to the CWS Common Stock into which their shares of Crystal
Stock shall have been converted by the merger.
<PAGE>   177
                                      A-71

         I. This Plan of Merger may be terminated and the merger abandoned at
any time prior to the Effective Date, either by mutual consent of the Boards of
Directors of both Merging Corporations, or by the Board of Directors of one of
the Merging Corporations under the terms and conditions provided in the
Agreement. In the event of termination of this Plan of Merger by either of the
Merging Corporations as provided in this Subsection I, notice thereof shall
forthwith be given to the other Merging Corporation. In such event, or in the
event of termination of this Plan of Merger by mutual consent of the Boards of
Directors of both Merging Corporations, both Boards shall direct their officers
not to file a Certificate of Merger in the office of the Secretary of the State
of Connecticut or if so filed to take such action as may be necessary to revoke
or terminate such Plan and Certificate, notwithstanding favorable action by
their respective shareholders.

         J. This Plan of Merger may be amended or modified in whole or in any
part (a) at any time prior to the vote of the shareholders of either of the
Merging Corporations hereon by the respective Boards of Directors of the Merging
Corporations and (b) at any time after the vote of the shareholders of either of
the Merging Corporations hereon by the respective Boards of Directors of the
Merging Corporations and such approval by the shareholders of the Merging
Corporations as is required by law or by the Agreement.
<PAGE>   178
                                      A-72

                                   ARTICLE VI
                             Directors and Officers

         On and after the Effective Date the members of the Board of Directors
and the officers of the Surviving Corporation shall be as set forth in Schedule
I hereto, and said directors and officers shall hold office until the next
annual meeting of the Surviving Corporation or as otherwise provided by law or
by the bylaws of the Surviving Corporation.
<PAGE>   179
                                      A-73

         Executed at Hartford, Connecticut, the ______th day of ____________,
199__.

                           CRYSTAL WATER UTILITIES CORPORATION



                           By:
                               ------------------------------------------------
                           Name:
                           Title:   [President or Vice President]



                           By:
                               ------------------------------------------------
                           Name:
                           Title:   [Secretary or Assistant Secretary]


                           CWS NEW COMPANY



                           By:
                               ------------------------------------------------
                           Name:
                           Title:   [President or Vice President]



                           By:
                               ------------------------------------------------
                           Name:
                           Title:   [Secretary or Assistant Secretary]
<PAGE>   180
                                      A-74


                                                                      SCHEDULE I
                                                               TO PLAN OF MERGER


                       DIRECTORS OF SURVIVING CORPORATION








                        OFFICERS OF SURVIVING CORPORATION

                  Roger Engle               President
                                            Vice President - Finance
                                            Vice President - Operations
                                            Secretary and Treasurer
                                            Assistant Secretary
                                            Assistant Treasurer


<PAGE>   181
                                                                      APPENDIX B


                               DISSENTERS' RIGHTS

                                       (A)

                 RIGHT TO DISSENT AND OBTAIN PAYMENT FOR SHARES

SEC. 33-855. DEFINITIONS. As used in sections 33-855 to 33-872, inclusive:

      (1) "Corporation" means the issuer of the shares held by a dissenter
before the corporate action or the surviving or acquiring corporation by merger
or share exchange of that issuer.

      (2) "Dissenter" means a shareholder who is entitled to dissent from
corporate action under section 33-856 and who exercises that right when and in
the manner required by sections 33-860 to 33-868, inclusive.

      (3) "Fair value", with respect to a dissenter's shares, means the value of
the shares immediately before the effectuation of the corporate action to which
the dissenter objects, excluding any appreciation or depreciation in
anticipation of the corporate action.

      (4) "Interest" means interest from the effective date of the corporate
action until the date of payment, at the average rate currently paid by the
corporation on its principal bank loans or, if none, at a rate that is fair and
equitable under all the circumstances.

      (5) "Record shareholder" means the person in whose name shares are
registered in the records of a corporation or the beneficial owner of shares to
the extent of the rights granted by a nominee certificate on file with a
corporation.

      (6) "Beneficial shareholder" means the person who is a beneficial owner of
shares held in a voting trust or by a nominee as the record shareholder.

      (7) "Shareholder" means the record shareholder or the beneficial
shareholder.

      (P.A. 94-186, S. 147, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 147 cited. 44 CS 12, 19.
<PAGE>   182
                                       B-2

      SEC. 33-856. RIGHT TO DISSENT. (a) A shareholder is entitled to dissent
from, and obtain payment of the fair value of his shares in the event of, any of
the following corporate actions:

      (1) Consummation of a plan of merger to which the corporation is a party
(A) if shareholder approval is required for the merger by section 33-817 or the
certificate of incorporation and the shareholder is entitled to vote on the
merger or (B) if the corporation is a subsidiary that is merged with its parent
under section 33-818;

      (2) Consummation of a plan of share exchange to which the corporation is a
party as the corporation whose shares will be acquired, if the shareholder is
entitled to vote on the plan;

      (3) Consummation of a sale or exchange of all, or substantially all, of
the property of the corporation other than in the usual and regular course of
business, if the shareholder is entitled to vote on the sale or exchange,
including a sale in dissolution, but not including a sale pursuant to court
order or a sale for cash pursuant to a plan by which all or substantially all of
the net proceeds of the sale will be distributed to the shareholders within one
year after the date of sale;

      (4) An amendment of the certificate of incorporation that materially and
adversely affects rights in respect of a dissenter's shares because it: (A)
Alters or abolishes a preferential right of the shares; (B) creates, alters or
abolishes a right in respect of redemption, including a provision respecting a
sinking fund for the redemption or repurchase, of the shares; (C) alters or
abolishes a preemptive right of the holder of the shares to acquire shares or
other securities; (D) excludes or limits the right of the shares to vote on any
matter, or to cumulate votes, other than a limitation by dilution through
issuance of shares or other securities with similar voting rights; or (E)
reduces the number of shares owned by the shareholder to a fraction of a share
if the fractional share so created is to be acquired for cash under section
33-668; or

      (5) Any corporate action taken pursuant to a shareholder vote to the
extent the certificate of incorporation, bylaws or a resolution of the board of
directors provides that voting or nonvoting shareholders are entitled to dissent
and obtain payment for their shares.

      (b) Where the right to be paid the value of shares is made available to a
shareholder by this section, such remedy shall be his exclusive remedy as holder
of such shares against the corporate transactions described in this section,
whether or not he proceeds as provided in sections 33-855 to 33-872, inclusive.

      (P.A. 94-186, S. 148, 215; P.A. 96-271, S. 111, 254.)

      History: P.A. 94-186 effective January 1, 1997; P.A. 96-271 replaced
"articles" of incorporation with "certificate" of incorporation where appearing,
effective January 1, 1997.

      Annotations to former section 33-19:

      Cited. 116 C. 628; 123 C. 640. Minority stockholder cannot prevent sale of
nonessential assets. 131 C. 25. Annotations to former section 33-373:

      Cited. 178 C. 262, 264, 267, 270, 273, 279, 280.
<PAGE>   183
                                     B-3

      Cited. 44 CS 12, 14, 16-18.

      Subsec. (c):

      Cited. 178 C. 262, 267, 278.

      Cited. 44 CS 12, 14.

      Subsec. (f):

      Cited. 220 C. 721, 729.

      Cited. 44 CS 12, 15.

      SEC. 33-857. DISSENT BY NOMINEES AND BENEFICIAL OWNERS. (a) A record
shareholder may assert dissenters' rights as to fewer than all the shares
registered in his name only if he dissents with respect to all shares
beneficially owned by any one person and notifies the corporation in writing of
the name and address of each person on whose behalf he asserts dissenters'
rights. The rights of a partial dissenter under this subsection are determined
as if the shares as to which he dissents and his other shares were registered in
the names of different shareholders.

      (b) A beneficial shareholder may assert dissenters' rights as to shares
held on his behalf only if: (1) He submits to the corporation the record
shareholder's written consent to the dissent not later than the time the
beneficial shareholder asserts dissenters' rights; and (2) he does so with
respect to all shares of which he is the beneficial shareholder or over which he
has power to direct the vote.

      (P.A. 94-186, S. 149, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 149 cited. 44 CS 12, 19.

SECS. 33-858 AND 33-859.  Reserved for future use.

                                       (B)

                  PROCEDURE FOR EXERCISE OF DISSENTERS' RIGHTS

      SEC. 33-860. NOTICE OF DISSENTERS' RIGHTS. (a) If proposed corporate
action creating dissenters' rights under section 33-856 is submitted to a vote
at a shareholders' meeting, the meeting notice shall state that shareholders are
or may be entitled to assert dissenters' rights under sections 33-855 to 33-872,
inclusive, and be accompanied by a copy of said sections.

      (b) If corporate action creating dissenters' rights under section 33-856
is taken without a vote of shareholders, the corporation shall notify in writing
all shareholders entitled to assert dissenters' rights that the action was taken
and send them the dissenters' notice described in section 33-862.

      (P.A. 94-186, S. 150, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 150 cited. 44 CS 12, 19.
<PAGE>   184
                                       B-4

      SEC. 33-861. NOTICE OF INTENT TO DEMAND PAYMENT. (a) If proposed corporate
action creating dissenters' rights under section 33-856 is submitted to a vote
at a shareholders' meeting, a shareholder who wishes to assert dissenters'
rights (1) shall deliver to the corporation before the vote is taken written
notice of his intent to demand payment for his shares if the proposed action is
effectuated and (2) shall not vote his shares in favor of the proposed action.

      (b) A shareholder who does not satisfy the requirements of subsection (a)
of this section is not entitled to payment for his shares under sections 33-855
to 33-872, inclusive.

      (P.A. 94-186, S. 151, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      SEC. 33-862. DISSENTERS' NOTICE. (a) If proposed corporate action creating
dissenters' rights under section 33-856 is authorized at a shareholders'
meeting, the corporation shall deliver a written dissenters' notice to all
shareholders who satisfied the requirements of section 33-861.

      (b) The dissenters' notice shall be sent no later than ten days after the
corporate action was taken and shall:

      (1) State where the payment demand must be sent and where and when
certificates for certificated shares must be deposited;

      (2) Inform holders of uncertificated shares to what extent transfer of the
shares will be restricted after the payment demand is received;

      (3) Supply a form for demanding payment that includes the date of the
first announcement to news media or to shareholders of the terms of the proposed
corporate action and requires that the person asserting dissenters' rights
certify whether or not he acquired beneficial ownership of the shares before
that date;
<PAGE>   185
                                       B-5

      (4) Set a date by which the corporation must receive the payment demand,
which date may not be fewer than thirty nor more than sixty days after the date
the subsection (a) of this section notice is delivered; and

      (5) Be accompanied by a copy of sections 33-855 to 33-872, inclusive.

      (P.A. 94-186, S. 152, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      Annotations to present section:

      P.A. 94-186, Sec. 152 cited. 44 CS 12, 19.

      SEC. 33-863. DUTY TO DEMAND PAYMENT. (a) A shareholder sent a dissenters'
notice described in section 33-862 must demand payment, certify whether he
acquired beneficial ownership of the shares before the date required to be set
forth in the dissenters' notice pursuant to subdivision (3) of subsection (b) of
said section and deposit his certificates in accordance with the terms of the
notice.

      (b) The shareholder who demands payment and deposits his share
certificates under subsection (a) of this section retains all other rights of a
shareholder until these rights are cancelled or modified by the taking of the
proposed corporate action.

      (c) A shareholder who does not demand payment or deposit his share
certificates where required, each by the date set in the dissenters' notice, is
not entitled to payment for his shares under sections 33-855 to 33-872,
inclusive.

      (P.A. 94-186, S. 153, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.
<PAGE>   186
                                       B-6

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      SEC. 33-864. SHARE RESTRICTIONS. (a) The corporation may restrict the
transfer of uncertificated shares from the date the demand for their payment is
received until the proposed corporate action is taken or the restrictions
released under section 33-866.

      (b) The person for whom dissenters' rights are asserted as to
uncertificated shares retains all other rights of a shareholder until these
rights are cancelled or modified by the taking of the proposed corporate action.

      (P.A. 94-186, S. 154, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 154 cited. 44 CS 12, 19.

      SEC. 33-865. PAYMENT. (a) Except as provided in section 33-867, as soon as
the proposed corporate action is taken, or upon receipt of a payment demand, the
corporation shall pay each dissenter who complied with section 33-863 the amount
the corporation estimates to be the fair value of his shares, plus accrued
interest.

      (b) The payment shall be accompanied by: (1) The corporation's balance
sheet as of the end of a fiscal year ending not more than sixteen months before
the date of payment, an income statement for that year, a statement of changes
in shareholders' equity for that year and the latest available interim financial
statements, if any; (2) a statement of the corporation's estimate of the fair
value of the shares; (3) an explanation of how the interest was calculated; (4)
a statement of the dissenter's right to demand payment under section 33-868; and
(5) a copy of sections 33-855 to 33-872, inclusive.

      (P.A. 94-186, S. 155, 215; P.A. 98-137, S. 9, 62; 98-219, S. 33, 34.)

      History: P.A. 94-186 effective January 1, 1997; P.A. 98-137 amended
Subsec. (b) to replace in Subdiv. (4) reference to Sec. 33-860 with Sec. 33-868,
effective July 1, 1998, P.A. 98-219 revised effective date of P.A. 98-137, but
without affecting this section.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):
<PAGE>   187
                                       B-7

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      SEC. 33-866. FAILURE TO TAKE ACTION. (a) If the corporation does not take
the proposed action within sixty days after the date set for demanding payment
and depositing share certificates, the corporation shall return the deposited
certificates and release the transfer restrictions imposed on uncertificated
shares.

      (b) If after returning deposited certificates and releasing transfer
restrictions, the corporation takes the proposed action, it must send a new
dissenters' notice under section 33-862 and repeat the payment demand procedure.

      (P.A. 94-186, S. 156, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 156 cited. 44 CS 12, 19.

      SEC. 33-867. AFTER-ACQUIRED SHARES. (a) A corporation may elect to
withhold payment required by section 33-865 from a dissenter unless he was the
beneficial owner of the shares before the date set forth in the dissenters'
notice as the date of the first announcement to news media or to shareholders of
the terms of the proposed corporate action.

      (b) To the extent the corporation elects to withhold payment under
subsection (a) of this section, after taking the proposed corporate action, it
shall estimate the fair value of the shares, plus accrued interest, and shall
pay this amount to each dissenter who agrees to accept it in full satisfaction
of his demand. The corporation shall send with its offer a statement of its
estimate of the fair value of the shares, an explanation of how the interest was
calculated and a statement of the dissenter's right to demand payment under
section 33-868.

      (P.A. 94-186, S. 157, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 157 cited. 44 CS 12, 19.

      SEC. 33-868. PROCEDURE IF SHAREHOLDER DISSATISFIED WITH PAYMENT OR OFFER.
(a) A dissenter may notify the corporation in writing of his own estimate of the
fair value of his shares and amount of interest due, and demand payment of his
estimate, less any payment under section 33-865, or reject the corporation's
offer under section 33-867 and demand payment of the fair value of his shares
and interest due, if:

      (1) The dissenter believes that the amount paid under section 33-865 or
offered under section 33-867 is less than the fair value of his shares or that
the interest due is incorrectly calculated;

      (2) The corporation fails to make payment under section 33-865 within
sixty days after the date set for demanding payment; or
<PAGE>   188
                                     B-8

      (3) The corporation, having failed to take the proposed action, does not
return the deposited certificates or release the transfer restrictions imposed
on uncertificated shares within sixty days after the date set for demanding
payment.

      (b) A dissenter waives his right to demand payment under this section
unless he notifies the corporation of his demand in writing under subsection (a)
of this section within thirty days after the corporation made or offered payment
for his shares.

      (P.A. 94-186, S. 158, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      SECS. 33-869 AND 33-870.  Reserved for future use.

                                       (C)

                          JUDICIAL APPRAISAL OF SHARES

      SEC. 33-871. COURT ACTION. (a) If a demand for payment under section
33-868 remains unsettled, the corporation shall commence a proceeding within
sixty days after receiving the payment demand and petition the court to
determine the fair value of the shares and accrued interest. If the corporation
does not commence the proceeding within the sixty-day period, it shall pay each
dissenter whose demand remains unsettled the amount demanded.

      (b) The corporation shall commence the proceeding in the superior court
for the judicial district where a corporation's principal office or, if none in
this state, its registered office is located. If the corporation is a foreign
corporation without a registered office in this state, it shall commence the
proceeding in the superior court for the judicial district where the registered
office of the domestic corporation merged with or whose shares were acquired by
the foreign corporation was located.

      (c) The corporation shall make all dissenters, whether or not residents of
this state, whose demands remain unsettled parties to the proceeding as in an
action against their shares
<PAGE>   189
                                      B-9

and all parties must be served with a copy of the petition. Nonresidents may be
served by registered or certified mail or by publication as provided by law.

      (d) The jurisdiction of the court in which the proceeding is commenced
under subsection (b) of this section is plenary and exclusive. The court may
appoint one or more persons as appraisers to receive evidence and recommend
decision on the question of fair value. The appraisers have the powers described
in the order appointing them, or in any amendment to it. The dissenters are
entitled to the same discovery rights as parties in other civil proceedings.

      (e) Each dissenter made a party to the proceeding is entitled to judgment
(1) for the amount, if any, by which the court finds the fair value of his
shares, plus interest, exceeds the amount paid by the corporation, or (2) for
the fair value, plus accrued interest, of his after-acquired shares for which
the corporation elected to withhold payment under section 33-867.

      (P.A. 94-186, S. 159, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      Annotations to former section 33-374:

      Cited. 178 C. 262, 264, 267, 270, 273, 274, 279, 280.

      Cited. 1 CA 14.

      Under former statute, 33-19, the valuation of shares was not an award
subject to confirmation by the court but merely created a debt from the
corporation to the shareholder. 21 CS 488. Remedy of appraisal set forth in this
section is exclusive and precludes any other action. 44 CS 12, 14, 16, 17.

      Subsec. (b):

      Cited. 1 CA 14, 15.

      Subsec. (f):

      Cited. 178 C. 262, 274.

      Subsec. (g):

      Where trier of fact has right, under statute, to determine fair value he
may select a legally recognized measure of value such as marker value. 1 CA
14-17.

      SEC. 33-872. COURT COSTS AND COUNSEL FEES. (a) The court in an appraisal
proceeding commenced under section 33-871 shall determine all costs of the
proceeding, including the reasonable compensation and expenses of appraisers
appointed by the court. The court shall assess the costs against the
corporation, except that the court may assess costs against all or some of the
dissenters, in amounts the court finds equitable, to the extent the court finds
the dissenters acted arbitrarily, vexatiously or not in good faith in demanding
payment under section 33-868.

      (b) The court may also assess the fees and expenses of counsel and experts
for the respective parties, in amounts the court finds equitable: (1) Against
the corporation and in favor of any or all dissenters if the court finds the
corporation did not substantially comply with the requirements of sections
33-860 to 33-868, inclusive; or (2) against either the corporation or a
dissenter, in favor of any other party, if the court finds that the party
against whom the fees and
<PAGE>   190
                                     B-10

expenses are assessed acted arbitrarily, vexatiously or not in good faith with
respect to the rights provided by sections 33-855 to 33-872, inclusive.

      (c) If the court finds that the services of counsel for any dissenter were
of substantial benefit to other dissenters similarly situated, and that the fees
for those services should not be assessed against the corporation, the court may
award to these counsel reasonable fees to be paid out of the amounts awarded the
dissenters who were benefited.

      (P.A. 94-186, S. 160, 215.)

      History: P.A. 94-186 effective January 1, 1997.

      P.A. 94-186, Sec. 160 cited. 44 CS 12, 19.

      SECS. 33-873 TO 33-879.  Reserved for future use.


<PAGE>   1
                                                                   Exhibit 10.24

     SEC. 33-771. PERMISSIBLE INDEMNIFICATION. (a) Except as otherwise provided
in this section, a corporation may indemnify an individual who is a party to a
proceeding because he is a director against liability incurred in the proceeding
if: (1) (A) He conducted himself in good faith; (B) he reasonably believed (i)
in the case of conduct in his official capacity, that his conduct was in the
best interests of the corporation; and (ii) in all other cases, that his conduct
was at least not opposed to the best interests of the corporation; and (C) in
the case of any criminal proceeding, he had no reasonable cause to believe his
conduct was unlawful; or (2) he engaged in conduct for which broader
indemnification has been made permissible or obligatory under a provision of the
certificate of incorporation as authorized by subdivision (5) of subsection (b)
of section 33-636.

     (b) A director's conduct with respect to an employee benefit plan for a
purpose he reasonably believed to be in the interests of the participants in and
beneficiaries of the plan is conduct that satisfies the requirement of
subparagraph (ii) of subdivision (1) of subsection (a) of this section.

     (c) The termination of a proceeding by judgment, order, settlement or
conviction or upon a plea of nolo contendere or its equivalent is not, of
itself, determinative that the director did not meet the relevant standard of
conduct described in this section.

     (d) Unless ordered by a court under section 33-774, a corporation may not
indemnify a director under this section: (1) In connection with a proceeding by
or in the right of the corporation except for reasonable expenses incurred in
connection with the proceeding if it is determined that the director has met the
relevant standard of conduct under subsection (a) of this section; or (2) in
connection with any proceeding with respect to conduct for which he was adjudged
liable on the basis that he received a financial benefit to which he was not
entitled, whether or not involving action in his official capacity.

     (e) Notwithstanding any provision of this section to the contrary, a
corporation which was incorporated under the laws of this state, whether under
chapter 599 of the general statutes, revised to January 1, 1995, or any other
general law or special act, prior to January 1, 1997, shall, except to the
extent that the certificate of incorporation expressly provides otherwise,
indemnify under sections 33-770 to 33-779, inclusive, except subdivision (2) of
subsection (a) of this section, a director to the same extent the corporation is
permitted to provide the same to a director pursuant to subdivision (1) of
subsection (a) and subsections (b), (c) and (d) of this section as limited by
the provisions of section 33-775.

     (P.A. 94-186, S. 108, 215; P.A. 96-271, S. 77, 254; P.A. 97-246, S. 13,
99.)

     History: P.A. 94-186 effective January 1, 1997; P.A. 96-271 amended Subsec.
(f) to replace "articles" of incorporation with "certificate" of incorporation
and "January 1, 1996" with "January 1, 1997", effective January 1, 1997; P.A.
97-246 substantially revised section, including amending Subsec. (a) to add new
Subdiv. (2) re indemnification pursuant to the certificate of incorporation,
revising Subsec. (d) re when a corporation may not indemnify a director,
deleting former Subsec. (e) re limitation on indemnification in connection with
proceeding by or in the right of the corporation, which provision was
incorporated into Subsec. (d)(1), and redesignating former Subsec. (f) as
Subsec. (e) and rephrasing said Subsec., effective June 27, 1997.


<PAGE>   1
                                                                    Exhibit 23.2

                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS



As independent public accountants, we hereby consent to the use of our report
included in this registration statement and to the incorporation by reference in
this registration statement of our report dated February 11, 1999 included in
Connecticut Water Service, Inc.'s Form 10-K for the year ended December, 31,
1998 and to all references to our Firm included in this registration statement.



June 16, 1999                                  /s/ Arthur Andersen LLP
Hartford, Connecticut                              Arthur Andersen LLP



<PAGE>   1
                                                                    Exhibit 23.3

                    CONSENT OF INDEPENDENT PUBLIC ACCOUNTANT



As independent public accountant, I hereby consent to the use of my report
included or made a part of this registration statement.



June 16, 1999                                    /s/ David R. Daggett, CPA
                                                     -------------------------
Torrington, Connecticut                              David R. Daggett, CPA



<PAGE>   1
                                                                    EXHIBIT 99.1

                                 REVOCABLE PROXY

                       CRYSTAL WATER UTILITIES CORPORATION



[X]      PLEASE MARK VOTES
         AS IN THIS EXAMPLE

               PROXY SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS
                   FOR THE SPECIAL MEETING OF THE SHAREHOLDERS
                         TO BE HELD ______________, 1999

         The undersigned hereby appoints ___________ and __________ and each of
them, with full power of substitution in each, proxies and agents of the
undersigned to vote at the Special Meeting of Shareholders of Crystal Water
Utilities Corporation (the "Company"), to be held at the Company's offices at
321 Main Street, Danielson, CT, on ____________, 1999 at ______ a.m., and at any
adjournment thereof, all shares of common stock of the Company which the
undersigned would be entitled to vote if personally present for the following
matters.

         The Board of Directors unanimously recommends a vote FOR the following:

                               For               Against          Abstain
                               [   ]             [   ]            [   ]

1.       TO APPROVE AND ADOPT A
         MERGER AGREEMENT, dated as of March, 10, 1999 by and between
Connecticut Water Service, Inc. and the Company, including the Plan of Merger
attached thereto.

2.       To transact such other business as may properly come before the special
meeting.

         In their discretion, the proxies are authorized to vote upon such other
business as may property come before the meeting.

         This proxy when properly executed will be voted in the manner directed
herein by the undersigned shareholder. If no direction is made, this proxy will
be voted FOR Proposal 1. The undersigned acknowledges receipt of the Notice of
Special Meeting of Shareholders and the related Proxy Statement/Prospectus.

         Please sign exactly as name appears hereon. When share are held by
joint tenants, both should sign. When signing as attorney, executor,
administrator, trustee or guardian, please give full title as such. If a
corporation, please sign in full corporate name by President or other authorized
officer. If a partnership, please sign in partnership name by an authorized
person.
<PAGE>   2
Please be sure to sign and date
         this Proxy in the box below.        Date


Shareholder to sign above                    Co-holder (if any) sign above ---






                [ARROW] Detach above card, sign, date and mail in

                         postage paid envelope provided.

                       Crystal Water Utilities Corporation



                               PLEASE ACT PROMPTLY

                    SIGNED, DATE & MAIL YOUR PROXY CARD TODAY




                                      -2-


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