EXHIBIT 4
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November 14, 1997 Re: AGWAY FINANCIAL CORPORATION
Ms. Patti Edwards
Agway Financial Corp.
Securities & Refund Dept.
P. O. Box 4761
Syracuse, N.Y. 13221-4761
Dear Ms. Edwards:
Several months ago we informed you that The Chase Manhattan Bank had signed a
definitive agreement to purchase the corporate trust business of the Mellon Bank
Corporation. The transfer of your account to Chase will become effective
November 24, 1997. I'd like to take this opportunity to provide you with some
important information regarding your account.
I am pleased to advise you that following the transition, I will become your
Chase Global Trust relationship manager. As the leading provider of municipal
and corporate debt services with more than $1.6 trillion in assets under
administration, Chase Global Trust offers the expertise, proficiency and
technological innovations that your successful debt offerings require. With more
than a century of experience in corporate trust, Chase has built its business
one relationship at a time. I look forward to putting the extensive resources of
Chase to work for you.
Your relationship will now be serviced from our New York location. We are
confident that the transfer of your account to this new location will allow us
to deliver to you the highest quality services in the most efficient manner.
Effective November 24, 1997, your account will assigned the following new Chase
Trust account number:
Previous Trust Number New Trust Num Trust Account Name
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01612 C30710 AGWAY FINANCIAL
SUBORDINATED CERTS
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November 14, 1997 RE: AGWAY FINANCIAL CORPORATION
Included with this letter are your new operational instructions, including wire
transfer and check payment instructions and other information regarding
operational matters. Please review this information carefully. Our first
priority is to ensure that this transition is as seamless to you as possible. If
you have any questions related to your debt service payments, i.e., payment
address, payment timing, wire instructions, etc., or any other matters related
your new relationship with Chase, please do not hesitate contact me.
For your convenience I have enclosed my business card. Again, if you have any
questions or require any assistance, please do not hesitate to call. I look
forward to working with you.
Sincerely,
/s/ SHEIK WILTSHIRE
Sheik Wiltshire