TIMBERLINE SOFTWARE CORPORATION
S-8, EX-4.3, 2000-06-16
PREPACKAGED SOFTWARE
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                                  Exhibit 4.3

                           INDEMNIFICATION AGREEMENT

This Indemnification  Agreement  ("Agreement") is made as of April 6, 2000, by
and  between   Timberline   Software   Corporation,   an  Oregon   corporation
("Corporation"),  and Thomas Coleman ("Indemnitee"),  a director or officer of
the Corporation.

                                   PREMISES

WHEREAS, it is essential to the Corporation to attract and retain as directors
and officers the most capable persons available;

WHEREAS,  the increase in corporate litigation subjects directors and officers
to  expensive  litigation  risks at the same  time that the  availability  and
coverage of directors' and officers' liability insurance has been reduced;

WHEREAS,  it is now and has been the  express  policy  of the  Corporation  to
indemnify  its  directors  and officers so as to provide them with the maximum
possible protection permitted by law;

WHEREAS,  the  Articles  of  Incorporation  and/or  Bylaws of the  Corporation
require  indemnification  of  the  directors  and  permit  indemnification  of
officers of the  Corporation  to the fullest  extent  permitted  by the Oregon
Business Corporation Act ("Act"); and the Act, and the Corporation's  Articles
of  Incorporation  and Bylaws  contemplate  that contracts may be entered into
between the  Corporation  and directors and officers of the  Corporation  with
respect to indemnification of such directors and officers;

WHEREAS,  Indemnitee  is  unwilling  to  serve,  or  continue  to  serve,  the
Corporation  as  a  director  or  officer  without  assurances  that  adequate
liability  insurance,  indemnification  or a combination  thereof is, and will
continue to be, provided;

WHEREAS, Indemnitee does not regard the protection available under the Act, or
the Corporation's or its Subsidiary's  Articles of  Incorporation,  Bylaws and
insurance adequate in the present circumstances;

WHEREAS, the Corporation desires Indemnitee to serve as a director or officer;
and

WHEREAS,  the Corporation,  in order to induce Indemnitee to serve or continue
to serve the Corporation,  has agreed to provide  Indemnitee with the benefits
contemplated  by this  Agreement  which benefits are intended to supplement or
replace, if necessary,  liability insurance and supplement the indemnification
and/or  exculpation  provided in the  Corporation's  Articles of Incorporation
and/or Bylaws.



                                 Ex. 4.3 - 1
<PAGE>

                                  AGREEMENT

NOW, THEREFORE,  in consideration of the Premises set forth and the agreements
herein expressed, the Corporation and Indemnitee agree as follows:

1.   Agreement to Serve.  Indemnitee agrees to serve or continue to serve as a
     director  and/or officer of the  Corporation for so long as Indemnitee is
     duly elected or appointed or until  Indemnitee  tenders a resignation  in
     writing.

2.   Definitions. As used in this Agreement:

     2.1  The term  "Proceeding"  shall  include  any  threatened,  pending or
          completed action,  suit or proceeding,  whether brought in the right
          of the  Corporation  or otherwise and whether of a civil,  criminal,
          administrative  or investigative  nature, in which Indemnitee may be
          or may have been  involved as a party or  otherwise by reason of the
          fact  that  Indemnitee  is or  was a  director  or  officer  of  the
          Corporation  or is or was serving at the request of the  Corporation
          as a director,  officer,  employee or agent of another  corporation,
          partnership,  joint venture,  trust or other enterprise,  whether or
          not serving in such capacity at the time any liability or expense is
          incurred for which  indemnification or reimbursement can be provided
          under this Agreement.

     2.2  The term "Expenses"  includes,  without limitation,  all expenses of
          investigations,  judicial or administrative  proceedings or appeals,
          attorneys' fees and disbursements and any expenses of establishing a
          right  to  indemnification  under  Section  11  of  this  Agreement,
          including   amounts  paid  in  settlement  by  Indemnitee  with  the
          Corporation's   consent,   which   consent  shall  not  be  withheld
          unreasonably,  but shall not include the amount of any  judgments or
          fines against Indemnitee.

     2.3  References  to "other  enterprise"  shall include  employee  benefit
          plans;  references  to "fines" shall include any excise tax assessed
          with respect to any employee benefit plan; references to "serving at
          the  request of the  Corporation"  shall  include  any  service as a
          director,  officer,  employee  or  agent  of the  Corporation  which
          imposes duties on, or involves services by, such director,  officer,
          employee or agent with  respect to an  employee  benefit  plan,  its
          participants or beneficiaries;  and a person who acted in good faith
          and in a manner he  reasonably  believed to be in the interest of an
          employee benefit plan shall be deemed to have acted in a manner "not
          opposed to the best interests of the  Corporation" as referred to in
          this Agreement.

3.   Indemnification  in  Third-Party   Proceedings.   The  Corporation  shall
     indemnify and hold harmless  Indemnitee in accordance with the provisions
     of this Section 3 if  Indemnitee  is a party or  threatened  to be made a
     party to, or otherwise  incurs expenses in connection with any Proceeding
     (other than a Proceeding by or in the right of the Corporation to procure
     a judgment  in its favor)  against  all  Expenses,  judgments,  fines and
     amounts paid in settlement  actually incurred by Indemnitee in connection
     with such Proceeding, but only if Indemnitee acted in good faith and in a


                                 Ex. 4.3 - 2
<PAGE>

     manner which Indemnitee  reasonably believed to be in, or not opposed to,
     the  best  interest  of the  Corporation  and,  in the  case of  criminal
     proceedings, in addition, did not knowingly violate the law.

4.   Indemnification in Proceedings by or in the Right of the Corporation. The
     Corporation shall indemnify  Indemnitee in accordance with the provisions
     of this Section 4 if  Indemnitee  is a party or  threatened  to be made a
     party to, or otherwise  incurs expenses in connection with any Proceeding
     by or in the right of the Corporation to procure a judgment in its favor,
     against all Expenses  actually  incurred by Indemnitee in connection with
     the defense or  settlement  of such  Proceeding,  but only if  Indemnitee
     acted in good faith and in a manner which Indemnitee  reasonably believed
     to be in, or not opposed to, the best interests of the Corporation.

5.   Indemnification  of Expenses of  Successful  Party.  Notwithstanding  any
     other  provisions of this  Agreement,  to the extent that  Indemnitee has
     been  successful,  on the  merits or  otherwise,  in the  defense  of any
     Proceeding or in defense of any claim, issue or matter therein, including
     the  dismissal  of an  action  without  prejudice,  Indemnitee  shall  be
     indemnified   against  all  Expenses   actually  incurred  in  connection
     therewith.

6.   Indemnification  in Proceeding by the Corporation or its Shareholders for
     Monetary  Damages  for  Conduct  as a  Director.  The  Corporation  shall
     indemnify  Indemnitee in accordance with the provisions of this Section 6
     if  Indemnitee  is a  party  or  threatened  to be made a  party  to,  or
     otherwise  incurs  expenses  in  connection  with any  Proceeding  by the
     Corporation  or its  Shareholders  against all personal  liability of the
     Indemnitee for monetary  damages for conduct as a director and/or officer
     of the Corporation; provided further, Indemnitee shall not be indemnified
     for (i) any breach of  Indemnitee's  duty of  loyalty  as a  director  or
     officer of the Corporation to the Corporation or its  Shareholders,  (ii)
     acts  or  omissions  not in  good  faith  or  which  involve  intentional
     misconduct or a knowing violation of law, (iii) any unlawful distribution
     under the Act, or (iv) any transaction from which the Indemnitee  derived
     an improper  personal  benefit  while serving as a director or officer of
     the Corporation.

7.   Additional Indemnification.

     7.1  Notwithstanding  any  limitation  in  Sections  3,  4,  5 or 6,  the
          Corporation  shall  indemnify   Indemnitee  to  the  fullest  extent
          permitted by law if Indemnitee is a party or threatened to be made a
          party  to, or  otherwise  incurs  expenses  in  connection  with any
          Proceeding  (including  a  Proceeding  by or in  the  right  of  the
          Corporation  to  procure  a  judgment  in  its  favor)  against  all
          Expenses,  judgments,  fines and amounts paid in settlement actually
          incurred by Indemnitee in connection with such Proceeding,  provided
          that no indemnity shall be made under this Section 7.1 on account of
          Indemnitee's conduct which constitutes a breach of Indemnitee's duty
          of  loyalty to the  Corporation  or its  stockholders,  is an act or
          omission not in good faith or which involves intentional  misconduct
          or a  knowing  violation  of  the  law,  results  from  an  unlawful
          distribution  under the Act, or results in Indemnitee having derived
          an improper personal benefit.



                                 Ex. 4.3 - 3
<PAGE>

     7.2  For  purposes  of  Section  7.1,  the  meaning of the phrase "to the
          fullest extent  permitted by law" shall  include,  but no be limited
          to:

          7.2.1 The fullest extent  permitted by the provision of the Act that
                authorizes  or  contemplates  additional   indemnification  by
                agreement,  or the corresponding provision of any amendment to
                or replacement of the Act, and

          7.2.2 The fullest  extent  authorized or permitted by any amendments
                to or  replacements  of the Act adopted after the date of this
                Agreement that increase the extent to which a corporation  may
                indemnify its officers and directors.

8.   Exclusions.   Notwithstanding  any  provision  in  this  Agreement,   the
     Corporation  shall not be  obligated  under  this  Agreement  to make any
     indemnity in connection with any claim made against Indemnitee:

     8.1  For  which  payment  had  actually  been  made  to or on  behalf  of
          Indemnitee under any insurance policy or other indemnity  provision,
          except with respect to any excess  beyond the amount paid under such
          insurance or other indemnity provision;

     8.2  For any  transaction  from  which  Indemnitee  derived  an  improper
          personal benefit;

     8.3  For an  accounting  of profits  made from the  purchase  and sale by
          Indemnitee of securities  of the  Corporation  within the meaning of
          Section 16(b) of the Securities  Exchange Act of 1934 and amendments
          thereto or similar  provisions of any state  statutory law or common
          law;

     8.4  If a court having jurisdiction in the matter finally determines that
          such  indemnification  is not lawful under any applicable statute or
          public  policy  (and,  in this  respect,  both the  Corporation  and
          Indemnitee  have  been  advised  that the  Securities  and  Exchange
          Commission  believes that  indemnification  for liabilities  arising
          under the federal  securities  laws is against public policy and is,
          therefor,  unenforceable and that claims for indemnification  should
          be submitted to appropriate courts for adjudication); or

     8.5  In connection  with any  proceeding  (or part thereof)  initiated by
          Indemnitee,  or any proceeding by Indemnitee against the Corporation
          or its directors,  officers, employees or other indemnitees,  unless
          (i) such  indemnification  is expressly  required to be made by law,
          (ii) the  proceeding was authorized by the Board of Directors of the
          Corporation,   (iii)  such   indemnification   is  provided  by  the
          Corporation,  in its sole discretion,  pursuant to the powers vested
          in the Corporation  under  applicable law, or (iv) the proceeding is
          initiated pursuant to Section 12 hereof and Indemnitee is successful
          in whole or in part in such proceeding.



                                 Ex. 4.3 - 4
<PAGE>

9.   Advances  of  Expenses.  The  Expenses  incurred  by  Indemnitee  in  any
     Proceeding  shall be paid by the  Corporation  in advance at the  written
     request of Indemnitee, if Indemnitee:

     9.1  Furnishes the Corporation a written  affirmation of the Indemnitee's
          good faith belief that  Indemnitee is entitled to be  indemnified by
          the Corporation under this Agreement; and

     9.2  Furnishes  the  Corporation  a  written  undertaking  to repay  such
          advance to the extent that it is  ultimately  determined  by a court
          that   Indemnitee  is  not  entitled  to  be   indemnified   by  the
          Corporation.   Such  advances   shall  be  made  without  regard  to
          Indemnitee's  ability to repay such  expenses and without  regard to
          Indemnitee's  ultimate entitlement to the indemnification  under the
          provisions of this Agreement.

10.  Notification and Defense of Claim. Not later than fifteen (15) days after
     receipt by Indemnitee of notice of the  commencement  of any  Proceeding,
     Indemnitee  will, if a claim in respect thereof is to be made against the
     Corporation   under  this  Agreement,   notify  the  Corporation  of  the
     commencement thereof; provided,  however, that the omission to notify the
     Corporation  will not relieve the Corporation from any liability which it
     may have to Indemnitee otherwise than under this Agreement.  With respect
     to any such Proceeding as to which Indemnitee notifies the Corporation of
     the commencement thereof:

     10.1 The Corporation  will be entitled to participate  therein at its own
          expense.

     10.2 Except as otherwise  provided  below,  the  Corporation  may, at its
          option  and  jointly  with any other  indemnifying  party  similarly
          notified  and  electing to assume such  defense,  assume the defense
          thereof,  with legal counsel reasonably  satisfactory to Indemnitee.
          Indemnitee  shall have the right to employ separate  counsel in such
          Proceeding,  but the  Corporation  shall not be liable to Indemnitee
          under this Agreement,  including Section 8 hereof,  for the fees and
          expenses of such counsel  incurred after notice from the Corporation
          of its assumption of the defense,  unless (i) Indemnitee  reasonably
          concludes  that  there may be a conflict  of  interest  between  the
          Corporation  and  Indemnitee  in the  conduct of the defense of such
          Proceeding,  or (ii) the  Corporation  does not  employ  counsel  to
          assume the defense of such  Proceeding  within a reasonable  period.
          Indemnitee  shall be  promptly  notified of the  employment  of such
          counsel. The Corporation shall not be entitled to assume the defense
          of any Proceeding  brought by or on behalf of the  Corporation or as
          to which the Indemnitee shall have made the conclusion  provided for
          in (i) above of the other parties  required by the Corporation to be
          represented by the same legal counsel.

     10.3 If two or more person who may be entitled  to  indemnification  from
          the  Corporation,  including  the  Indemnitee,  are  parties  to any
          Proceeding,  the Corporation  may require  Indemnitee to engage that
          same legal counsel as to the other  parties.  Indemnitee  shall have
          the right to employ separate legal counsel in such  Proceeding,  but
          the  Corporation  shall  not be  liable  to  Indemnitee  under  this


                                 Ex. 4.3 - 5
<PAGE>

          Agreement,  including Section 8 hereof, for the fees and expenses of
          such  counsel  incurred  after  notice from the  Corporation  of the
          requirement to engage the same counsel as other parties,  unless the
          Indemnitee  reasonably  concludes  that there may be a  conflict  of
          interest between  Indemnitee and any of the other parties required b
          the Corporation to be represented by the same legal counsel.

     10.4 The Corporation  shall not be liable to indemnify  Indemnitee  under
          this  Agreement for any amounts paid in settlement of any Proceeding
          effected  without its written  consent,  which  consent shall not be
          withheld  unreasonably.  Indemnitee  shall permit the Corporation to
          settle any Proceeding,  the defense of which it assumes, except that
          the Corporation shall not be permitted to settle any action or claim
          in any manner  which  would  impose any  penalty  or  limitation  on
          Indemnitee without Indemnitee's written consent,  which may be given
          or withheld in Indemnitee's sole discretion.

11.  Procedure upon Application for Indemnification. Any indemnification under
     Sections 3, 4, 5, 6 or 7 of this Agreement shall be made no later than 90
     days  after  receipt  of the  written  request  of  Indemnitee  for  such
     indemnification  and shall not require  that a  determination  be made in
     accordance  with  the  Act by the  persons  specified  in  the  Act  that
     indemnification is required under this Agreement, provided, however, that
     unless it is ordered by a court in a enforcement  action under Section 12
     of  this  Agreement,   no  such  indemnification   shall  be  made  if  a
     determination  is made  within  such  90-day  period  by (a) the Board of
     Directors by a majority vote of a quorum consisting of directors who were
     not parties to such  Proceeding,  or (b)  independent  legal counsel in a
     written opinion (which counsel shall be appointed if such a quorum is not
     obtainable),  that  Indemnitee is not entitled to  indemnification  under
     this Agreement.

12.  Enforcement.  Any right to  indemnification  or advances  granted by this
     Agreement  to  Indemnitee  shall  be  enforceable  by  or  on  behalf  of
     Indemnitee  in any court of competent  jurisdiction  if (a) the claim for
     indemnification  or  advances is denied,  in whole or in part,  or (b) no
     disposition  of such  claim is made  within 90 days of a written  request
     therefor.  Indemnitee, in such enforcement action, if successful in whole
     or in part,  shall be  entitled to be paid also the  reasonable  expense,
     including  attorneys'  fees, of prosecuting  the claim;  the  Corporation
     shall not be entitled to its expenses  whether or not successful in whole
     or in part. It shall be a defense to any such  enforcement  action (other
     than an action  brought to enforce a claim for  advancement  of  expenses
     pursuant to Section 9 hereof if the required  affirmation and undertaking
     have been tendered to the Corporation) that Indemnitee is not entitled to
     indemnification  under this  Agreement,  but the  burden of proving  such
     defense  shall  be  on  the  Corporation.  Neither  the  failure  of  the
     Corporation  (including  its Board of Directors or its  shareholders)  to
     make a determination prior to the commencement of such enforcement action
     that indemnification of Indemnitee is proper in the circumstances, nor an
     actual determination by the Corporation (including its Board of Directors
     or its  shareholders)  that such  indemnification  is improper shall be a
     defense  to the action or create a  presumption  that  Indemnitee  is not
     entitled  to  indemnification  under this  Agreement  or  otherwise.  The
     termination  of any Proceeding by judgment,  order of court,  settlement,


                                 Ex. 4.3 - 6
<PAGE>

     conviction or upon a plea of nolo  contendere,  or its  equivalent  shall
     not, of itself,  create a presumption  that Indemnitee is not entitled to
     indemnification under this Agreement or otherwise.

13.  Partial  Indemnification.  If Indemnitee is entitled under any provisions
     of this Agreement to  indemnification  by the  Corporation  for some or a
     portion of the Expenses,  judgment,  fines and amounts paid in settlement
     actually incurred by Indemnitee in the investigation,  defense, appeal or
     settlement  of any  Proceeding  but not,  however,  for the total  amount
     thereof,  the Corporation  shall indemnify  Indemnitee for the portion of
     such Expenses,  judgments,  fines and amounts paid in settlement to which
     Indemnitee is entitled.

14.  Non-exclusivity and Continuity of Rights. The indemnification provided by
     this Agreement shall not be deemed exclusive of any other rights to which
     Indemnitee  may be  entitled  under the  Articles of  Incorporation,  the
     Bylaws, any other agreement,  any vote of shareholders or directors,  the
     Act, or otherwise,  both as to action in Indemnitee's  official  capacity
     and as to action in another  capacity  while  holding  such  office.  The
     indemnification under this Agreement shall continue as to Indemnitee even
     though  Indemnitee  ceases to be a director or officer of the Corporation
     and shall inure to the benefit of the heirs and personal  representatives
     of Indemnitee.

15.  Severability.  If this Agreement or any portion thereof is invalidated on
     any ground by any court of competent jurisdiction,  the Corporation shall
     indemnify Indemnitee as to Expenses, judgments, fines and amounts paid in
     settlement with respect to any Proceeding to the full extent permitted by
     any applicable  portion of this  Agreement that is not  invalidated or by
     any other applicable law.

16.  Subrogation.   In  the  event  of  payment  under  this  Agreement,   the
     Corporation  shall be  subrogated to the extent of such payment to all of
     the rights of recovery of  Indemnitee,  who shall  execute all  documents
     required  and shall do all acts  necessary  to secure  such rights and to
     enable the Corporation effectively to bring suit to enforce such rights.

17.  Modification and Waiver. No supplement, modification or amendment of this
     Agreement  shall be  binding  unless  executed  in writing by both of the
     parties  hereto.  No waiver of any of the  provisions  of this  Agreement
     shall constitute a waiver of any other provisions  hereof (whether or not
     similar), nor shall such a waiver constitute a continuing waiver.

18.  Notices.  Ail  notices,   requests,   demands  and  other  communications
     hereunder shall be in writing and shall be deemed to have been duly given
     (a) if  delivered  by hand and  receipted  for by the  party to whom said
     notice or other  communication  shall have been directed,  at the time of
     such  delivery,  or (b) if mailed by  certified or  registered  mail with
     postage prepaid,  on the third business day after the date on which it so
     mailed:

     18.1 If to  Indemnitee,  at the address  indicated on the signature  page
          hereof.



                                 Ex. 4.3 - 7
<PAGE>

     18.2 If to the Corporation, to:

                Timberline Software Corporation
                Attention Legal
                15195 NW Greenbrier Parkway
                Beaverton, Oregon  97006-5701

     or to such other  addresses as may have been furnished to either party by
     the other party.

19.  Applicable  Law.  This  Agreement  shall be  governed  and  construed  in
     accordance with the laws of the State of Oregon.

IN WITNESS  WHEREOF,  the  Corporation  and the Indemnitee  have executed this
Agreement  the date first above  written  with the intent that they be legally
and equitably bound by its terms.


CORPORATION:

Timberline Software Corporation

By:  /s/ Carl Asai
     -------------------------------------------------
     Carl Asai, Senior Vice President, Finance and CFO


INDEMNITEE:

By:  /s/ Thomas Coleman
     --------------------------------------------------
     Thomas Coleman
     15195 NW Greenbrier Parkway
     Beaverton,  OR  97006-5701



                                 Ex. 4.3 - 8



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