IKON OFFICE SOLUTIONS INC
8-K, 1997-10-22
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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<PAGE>
 
                       SECURITIES AND EXCHANGE COMMISSION

                            Washington, D.C.  20549

                                    FORM 8-K

                                 CURRENT REPORT



                       Pursuant to Section 13 or 15(d) of
                      The Securities Exchange Act of 1934



       Date of Report (Date of earliest event reported) October 15, 1997

                          IKON Office Solutions, Inc.
- --------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

<TABLE>
<CAPTION>
 
 
<S>                              <C>                <C>
                 OHIO            File No. 1-5964        23-0334400
- -------------------------------  ----------------   --------------
              (State or other    (Commission File   (IRS Employer
              jurisdiction of    Number)            Identification
              incorporation)                        Number)
</TABLE>


          P.O. Box 834, Valley Forge, Pennsylvania              19482
         --------------------------------------------         -----------


       Registrant's telephone number, including area code: (610) 296-8000
                                                           --------------



                                 Not Applicable
       -----------------------------------------------------------------
         (Former name or former address, if changed since last report)
<PAGE>
 
Item 5.  Other Events.
         ------------ 

     The Registrant is filing this Report on Form 8-K in order to file, as an 
exhibit to the Report, its Ratios of Earnings to Fixed Charges for each of the 
years in the five-year period ended September 30, 1997, and in order to file its
results for the fiscal year ended September 30, 1997.

     On October 15, 1997, the Registrant issued a press release announcing its
results for the quarter and year ended September 30, 1997. Earnings per share
from the continuing operations for the fourth quarter were $0.35 per share,
excluding transformation costs. Revenues for the fourth quarter increased 24%
over the same period last year to $1.4 billion, and income from continuing
operations was $51.4 million, excluding transformation costs, up 3% from $50
million, excluding transformation costs, in the same period last year. Including
approximately $28 million in transformation costs, net income for the fourth
quarter of fiscal 1997 was $33.0 million and earnings per share were $0.21.

     For the 1997 fiscal year, revenues totaled $5.1 billion, a 25% increase
over the same period last year.  Excluding transformation costs and a one-time,
first quarter charge for the early extinguishment of debt, income from
continuing operations for fiscal 1997 was $204.9 million, a 15% increase over
last year.  Earnings per share, on the same basis, rose 12% to $1.38 from $1.23
in fiscal 1996.

     Including transformation costs, the one-time charge, and discontinued
operations, net income for fiscal 1997 was $130.4 million and earnings per share
for the same period were $0.83.  Discontinued operations represent Unisource
Worldwide Inc. (UWW), which began operating as a separate public company on
January 1, 1997.

     With regard to the Registrant's ongoing transformation, the Registrant
expects its transformation process to be substantially completed by the end of
fiscal 1998.  The transformation program includes a variety of activities
designed to lower its administrative costs and improve margins.  These
activities include consolidating purchasing, inventory control, logistics, and
other activities into 13 customer service centers in the United States,
establishing a single financial processing center, building a common information
technology system, adopting a common name, and creating sales and service
marketplaces.

     The Report includes or incorporates by reference information which may
constitute forward-looking statements within the meaning of the federal
securities laws.  Although the Registrant believes the expectations contained in
such forward-looking statements are reasonable, no assurances can be given that
such expectations will prove correct.  Such forward-looking information is based
upon management's current plans or expectations and is subject to a number of
uncertainties and risks that could significantly affect current plans,
anticipated actions and the Registrant's future financial condition and results.
These uncertainties and risks include, but are not limited to, those relating to
successfully managing an aggressive program to acquire and integrate new
companies, including companies with technical services and products that are
relatively new to the Registrant, and also including companies outside the
United States, which present additional risks relating to international
operations; risks and uncertainties relating to conducting operations in a
competitive environment; delays, difficulties, technological changes, management
transitions and employment issues associated with a large-scale transformation
project; debt service requirements (including sensitivity to fluctuation in
interest rates); and general economic conditions.  As a consequence, current
plans, anticipated actions and future financial condition and results may differ
materially from those expressed in any forward-looking statements made by or on
behalf of the Registrant.
<PAGE>
 
Item 7.  Financial Statements, Pro Forma Financial Information and Exhibits.
         ------------------------------------------------------------------ 

              (c)                            Exhibits.
                                             -------- 

            (12.1) Ratio of Earnings to Fixed Charges
            (12.2) Ratio of Earnings to Fixed Charges
                   (Excluding Captive Finance Subsidiaries)
              (99) Press Release dated October 15, 1997
<PAGE>
 
                                   SIGNATURE



       Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.


                                             IKON OFFICE SOLUTIONS, INC.



                                             By: /s/ Michael J. Dillon
                                                --------------------------------
                                             Michael J. Dillon
                                             Vice President and Controller



Dated: October 22, 1997
<PAGE>
 
                                Index to Exhibit
                                ----------------


            (12.1)  Ratio of Earnings to Fixed Charges
            (12.2)  Ratio of Earnings to Fixed Charges
                    (Excluding Captive Finance Subsidiaries)
              (99)  Press Release Dated October 15, 1997

<PAGE>
 
EXHIBIT 12.1

                 IKON OFFICE SOLUTIONS, INC. AND SUBSIDIARIES
                      RATIO OF EARNINGS TO FIXED CHARGES
                            (dollars in thousands)


<TABLE> 
<CAPTION> 
                                                           Fiscal Year Ended September 30
                                          --------------------------------------------------------------
                                             1997         1996          1995        1994        1993
                                          --------------------------------------------------------------
<S>                                        <C>          <C>           <C>        <C>          <C> 
Earnings
   Income from continuing operations      $122,362      $164,893      $115,011     $  1,996    $  61,276
   Add:
     Loss from unconsolidated affiliate                                             117,158        2,538
     Provision for income taxes             90,751       107,984        75,501       41,315       40,093
     Fixed charges                         192,021       127,970        82,672       60,481       49,524
                                           -------       -------       -------      -------       ------
   Earnings, as adjusted            (A)   $405,134      $400,847      $273,184     $220,950     $153,431
                                           =======       =======       =======      =======      =======

Fixed charges
   Other interest expense, including
      interest on capital leases          $146,117      $105,222      $ 61,888     $ 44,096     $ 39,044
   Estimated interest component of
      rental expense                        27,203        22,748        20,784       16,385       10,480
   Prepayment penalties on early
      extinguishment of debt                18,701
                                           -------       -------       -------      -------      -------
   Total fixed charges              (B)   $192,021      $127,970      $ 82,672     $ 60,481     $ 49,524
                                           =======       =======       =======      =======      =======

Ratio of earnings to fixed charges
                (A) divided by (B)             2.1(1)        3.1(2)        3.3          3.7          3.1
                                           =======       =======       =======      =======      =======
</TABLE> 

(1)  Excluding the effect of transformation costs, the ratio of earnings to
     fixed charges for the fiscal year ended September 30, 1997 is 2.8.
(2)  Excluding the effect of transformation costs, the ratio of earnings to
     fixed charges for the fiscal year ended September 30, 1996 is 3.3.

<PAGE>
 
EXHIBIT 12.2

                 IKON OFFICE SOLUTIONS, INC. AND SUBSIDIARIES
  RATIO OF EARNINGS TO FIXED CHARGES (EXCLUDING CAPTIVE FINANCE SUBSIDIARIES)
                            (dollars in thousands)


<TABLE> 
<CAPTION> 
                                                                Fiscal Year Ended September 30
                                                --------------------------------------------------------------
                                                   1997         1996          1995        1994        1993
                                                --------------------------------------------------------------
<S>                                              <C>          <C>           <C>        <C>          <C> 
Earnings
   Income (loss) from continuing operations      $85,897      $140,656      $100,539     $(11,351)    $ 53,174
   Add:
     Loss from unconsolidated affiliate                                                   117,158        2,538
     Provision for income taxes                   65,931        85,512        63,938       32,904       34,621
     Fixed charges                                92,738        59,514        42,138       32,389       25,707
                                                 -------       -------       -------      -------      -------
   Earnings, as adjusted            (A)         $244,566      $285,682      $206,615     $171,100     $116,040
                                                 =======       =======       =======      =======      =======

Fixed charges
   Other interest expense, including
      interest on capital leases                $ 47,453      $ 37,179      $ 21,672     $ 16,118     $ 15,382
   Estimated interest component of
      rental expense                              26,584        22,335        20,466       16,271       10,325
   Prepayment penalties on early
      extinguishment of debt                      18,701
                                                 -------       -------       -------      -------      -------
   Total fixed charges              (B)         $ 92,738      $ 59,514      $ 42,138     $ 32,389     $ 25,707
                                                 =======       =======       =======      =======      =======

Ratio of earnings to fixed charges
                (A) divided by (B)                   2.6(1)        4.8(2)        4.9          5.3          4.5
                                                 =======       =======       =======      =======      =======
</TABLE> 

(1)  Excluding the effect of transformation costs,the ratio of earnings to
     fixed charges (excluding finance subsidiaries) for the fiscal year ended
     September 30, 1997 is 4.0.
(2)  Excluding the effects of transformation costs, the ratio of earnings to
     fixed charges (excluding finance subsidiaries) for the fiscal year ended
     September 30, 1996 is 5.2.


<PAGE>
 
                                                                      EXHIBIT 99


<TABLE>
<CAPTION>
 
 
CONTACTS:
<S>                          <C>            <C>                 <C>
 
     Michael N. Kilpatric    Steven K. Eck  Suzanne C. Shenk    Susan G. Gaffney
     News Media              News Media     Investor Relations  Investor Relations
     610-408-7294             610-408-7295        610-408-7290        610-408-7292
     [email protected]     [email protected]  [email protected]     [email protected]
 
</TABLE>
                        IKON OFFICE SOLUTIONS ANNOUNCES
                      FOURTH QUARTER AND FULL YEAR RESULTS

            Achieves Revised Earnings Target for the Fourth Quarter

                        Continues on Solid Growth Track

                                        
     Valley Forge, Pennsylvania--October  15, 1997--IKON Office Solutions
(NYSE: IKN) today announced that earnings per share from continuing operations
in the fourth quarter, ended September 30, 1997, were $0.35, excluding
transformation costs. The results were 3 percent ahead of  last year's fourth
quarter, which posted earnings per share of $0.34, excluding transformation
costs, and were within IKON's revised earnings expectations of $0.33 to $0.36
per share, excluding transformation costs, announced in mid-June.

     For the 1997 fiscal year's fourth quarter, revenues increased 24 percent to
$1.4 billion, and income from continuing operations was $51.4 million, excluding
transformation costs, up 3 percent from $50.0 million, excluding transformation
costs, in the same period last year.  Including approximately $28 million in
transformation costs, net income for the fourth quarter in fiscal 1997 was $33.0
million and earnings per share were $0.21.

     "Our business strategy--to deliver customers total office technology
solutions from copiers and printers to computer networks and document services--
continues on a solid growth track. Although 1997 was a difficult year of
transition, our revenue growth continues to be
                                    - more -
<PAGE>
 
strong, and we are making steady progress on our infrastructure transformation,"
said John E. Stuart, IKON's chairman and chief executive officer.  "In
particular, our newer outsourcing and technology services businesses continue
their sound performance, and the United Kingdom, where we had some
transformation difficulties earlier in the year, has improved and is poised for
growth."

     The internal rate of revenue growth for the 1997 fourth quarter was 12
percent in North America, while the overall rate for the Company was 10 percent,
reflecting the impact of the disruption to our operations in the United Kingdom.

     As part of its ongoing strategy, IKON acquired 25 companies during the
fourth quarter for a total of 89 acquisitions for the 1997 fiscal year.  The 89
acquisitions represent approximately $528 million in revenues from the acquired
companies for the year preceding their purchase and include 28 systems
integration companies, 27 outsourcing and imaging companies, and 34 office
equipment companies. IKON continues to aggressively acquire systems integration
and outsourcing/imaging capabilities in addition to expanding its traditional
office equipment base.

     IKON also recently announced the introduction of the IKON Director Plus,
the first open-architecture output management solution offered by a major
distributor of office technology.  The lead version of this new product can
direct print jobs to any printer connected to any network that supports
Microsoft NT Server version 4.0 print services.  IKON Director Plus is the first
in a series of products which will provide customers with cost-effective means
of connecting computer networks with the output devices that support them.

Fiscal 1997 Results
- -------------------

     For the 1997 fiscal year, revenues totaled $5.1 billion,  a 25 percent
increase over the same period last year.  Excluding transformation costs and a
one-time, first quarter charge for the early extinguishment of debt, income from
continuing operations of fiscal 1997 was $204.9 million, a 15 percent increase
over last year.  Earnings per share, on the same basis, rose 12 percent to $1.38
from $1.23 in fiscal 1996.

                                    - more -
<PAGE>
 
     Including transformation costs, the one-time charge, and discontinued
operations, net income for fiscal 1997 was $130.4 million and earnings per share
for the same period were $0.83.  Discontinued operations represent Unisource
Worldwide Inc. (UWW), which began operating as a separate public company on
January 1, 1997.

1998 Outlook
- ------------

     IKON expects its transformation process to be substantially completed by
the end of fiscal 1998.  The transformation program includes a variety of
activities designed to lower its administrative costs and improve margins.
These activities include consolidating purchasing, inventory control, logistics,
and other activities into 13 customer service centers in the U.S., establishing
a single financial processing center, building a common information technology
system, adopting a common name, and creating sales and service marketplaces.

     Stuart said, "IKON expects to increase earnings per share, before
transformation costs, by 20 percent in 1998 as we continue to drive
transformation and implement our total solutions strategy.  We remain committed
to increasing shareholder value, and believe that our business strategy and
transformation program will enable us to achieve that goal."

     IKON Office Solutions (www.ikon.com) is one of the world's leading office
technology companies, providing customers with total office solutions from
copier and printing systems, computer networking and print-on-demand services to
copy center management, hardware and software product interfaces, and electronic
file conversion.   With fiscal 1997 revenues of more than $5 billion, IKON has
operations in the U.S., Canada, Mexico, the United Kingdom, France, Germany and
Denmark.

     This news release includes information which may constitute forward-looking
statements made pursuant to the safe harbor provisions of the federal securities
laws.  Although IKON believes the expectations contained in such forward-looking
statements are reasonable, it can give no assurance that such expectations will
prove correct.  This information is subject to risk and uncertainties such as
those relating to managing an aggressive program to acquire and integrate new
companies; conducting activities in a competitive environment; delays,
difficulties, management transitions and employment issues associated with its
transformation; and general economic conditions.  Therefore, actual results may
differ materially from the forward-looking statements.

                                     # # #

                                       
<PAGE>
 
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)

<TABLE>
<CAPTION>
 
                                                                   Three Months Ended September 30
                                                                  --------------------------------
                                                                      1997        1996     % Change
                                                                   ---------   ---------   --------
<S>                                                               <C>         <C>         <C>
Revenues
Net sales                                                         $  775,476  $  665,888      16.5%
Service and rentals                                                  554,882     408,630      35.8
Finance income                                                        63,475      50,190      26.5
                                                                   ---------   ---------
                                                                   1,393,833   1,124,708      23.9
                                                                   ---------   ---------

Costs and Expenses
Cost of goods sold                                                   509,783     437,785      16.4
Service and rental costs                                             266,638     190,820      39.7
Finance interest expense                                              28,933      19,970      44.9
Selling and administrative                                           487,344     382,865      27.3
Transformation costs                                                  28,414       9,492
                                                                   ---------   ---------
                                                                   1,321,112   1,040,932      26.9
                                                                   ---------   ---------

Operating income                                                      72,721      83,776     (13.2)
Interest expense                                                      15,558      11,237
                                                                   ---------   ---------
Income from continuing operations before taxes                        57,163      72,539     (21.2)
Taxes on income                                                       24,203      28,725     (15.7)
                                                                   ---------   ---------
Income from continuing operations                                     32,960      43,814     (24.8)
Discontinued operations                                                           11,131
                                                                   ---------   ---------
Net income                                                            32,960      54,945
                                                                   ---------   ---------

Less preferred dividends                                               4,885       4,885
                                                                   ---------   ---------
Available to common shareholders                                  $   28,075  $   50,060
                                                                   =========   =========

Earnings Per Share
Continuing operations                                                  $0.21       $0.30     (30.0)%
Discontinued operations                                                            $0.08
                                                                   ---------   ---------
                                                                       $0.21       $0.38
                                                                   =========   ========= 

Average Shares Outstanding                                           133,530     131,953       1.2%
                                                                   =========   =========
 
Continuing Operations Analysis:
      Gross profit %, net sales                                         34.3%       34.3%
      Gross profit %, service and rentals                               51.9%       53.3%
      Gross profit %, finance subsidiaries                              54.4%       60.2%
      Total gross profit %                                              42.3%       42.3%
      SG&A as a % of revenue                                            35.0%       34.0%
      Operating income % of revenue                                      5.2%        7.4%
      Oper inc % of rev, excl trans costs                                7.3%        8.3%
</TABLE>

<PAGE>
 
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)
<TABLE>
<CAPTION>
 
                                                    Fiscal Year Ended September 30
                                                     1997         1996      % Change
<S>                                               <C>          <C>          <C>
Revenues
Net sales                                          $2,841,561   $2,381,151      19.3 %
Service and rentals                                 2,063,186    1,560,915      32.2
Finance income                                        223,686      157,707      41.8
                                                    ---------    ---------
                                                    5,128,433    4,099,773      25.1
 
Costs and Expenses
Cost of goods sold                                  1,828,883    1,552,183      17.8
Service and rental costs                            1,007,060      743,110      35.5
Finance interest expense                               98,664       68,043      45.0
Selling and administrative                          1,806,352    1,404,958      28.6
Transformation costs                                  126,908       21,423
                                                    ---------    ---------
                                                    4,867,867    3,789,717      28.4
                                                    ---------    ---------
 
Operating income                                      260,566      310,056     (16.0)
Interest expense                                       47,453       37,179
                                                    ---------    ---------
Income from continuing operations before taxes
     and extraordinary loss                           213,113      272,877     (21.9)
Taxes on income                                        90,751      107,984     (16.0)
                                                    ---------    ---------
Income from continuing operations before
      extraordinary loss                              122,362      164,893     (25.8)
Discontinued operations                                20,151       45,848
                                                    ---------    ---------
Income before extraordinary loss                      142,513      210,741
Extraordinary loss from early extinguishment
      of debt, net of tax benefit                     (12,156)
                                                    ---------    ---------
Net income                                            130,357      210,741
 
Less preferred dividends                               19,540       22,319
                                                    ---------    ---------
Available to common shareholders                     $110,817   $  188,422
                                                    =========    =========
 
 
Earnings (Loss) Per Share
Continuing operations                              $     0.77   $     1.12     (31.3)%
Discontinued operations                            $     0.15   $     0.36
Extraordinary loss                                 $    (0.09)
                                                    ---------    ---------
                                                   $     0.83   $     1.48
                                                    =========    ========= 


Average Shares Outstanding                            134,373      127,649       5.3 %
                                                    =========    =========
</TABLE> 
 
<TABLE> 
<CAPTION> 
 
Continuing Operations Analysis:
<S>                                                     <C>    <C>
      Gross profit %, net sales                         35.6%  34.8%
      Gross profit %, service and rentals               51.2%  52.4%
      Gross profit %, finance subsidiaries              55.9%  56.9%
      Total gross profit %                              42.8%  42.4%
      SG&A as a % of revenue                            35.2%  34.3%
      Operating income % of revenue                      5.1%   7.6%
      Oper inc % of rev, excl trans costs                7.6%   8.1%
</TABLE>
<PAGE>
 
October 15, 1997

Attached are supplemental financial summaries of IKON Office Solutions for the 
fourth quarter of 1997 and the full fiscal year ending September 30, 1997, 
excluding the effect of transformation costs on operating income.

This information is provided for additional analysis and is not intended to be a
presentation in accordance with generally accepted accounting principles.
<PAGE>
 
This schedule presents the financial results of IKON Office Solutions, Inc.
excluding the transformation costs amounting to ($.14) per share in the fourth
quarter of fiscal 1997 and ($.04) in the fourth quarter of fiscal 1996.

IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)

<TABLE>
<CAPTION>
 
                                                                   Three Months Ended September 30
                                                                  --------------------------------
                                                                     1997        1996     % Change
                                                                  --------     -------     -------
<S>                                                               <C>         <C>         <C>
Revenues
Net sales                                                         $  775,476  $  665,888      16.5%
Service and rentals                                                  554,882     408,630      35.8
Finance income                                                        63,475      50,190      26.5
                                                                   ---------   ---------
                                                                   1,393,833   1,124,708      23.9
 
Costs and Expenses
Cost of goods sold                                                   509,783     437,785      16.4
Service and rental costs                                             266,638     190,820      39.7
Finance interest expense                                              28,933      19,970      44.9
Selling and administrative                                           487,344     382,865      27.3
                                                                   ---------   ---------
                                                                   1,292,698   1,031,440      25.3
                                                                   ---------   ---------
 
Operating income                                                     101,135      93,268       8.4
Interest expense                                                      15,558      11,237
                                                                   ---------   ---------
Income from continuing operations before taxes                        85,577      82,031       4.3
Taxes on income                                                       34,148      32,047       6.6
                                                                   ---------   ---------
Income from continuing operations                                     51,429      49,984       2.9
Discontinued operations                                                           11,131
                                                                   ---------   ---------
Net income                                                            51,429      61,115
 
Less preferred dividends                                               4,885       4,885
                                                                   ---------   ---------
Available to common shareholders                                    $ 46,544  $   56,230
                                                                   =========   =========
 
Earnings Per Share
Continuing operations                                                  $0.35       $0.34       2.9%
Discontinued operations                                                            $0.08
                                                                   ---------   ---------
                                                                       $0.35       $0.42
                                                                   =========   =========


Average Shares Outstanding                                           133,530     131,953       1.2%
                                                                   =========   =========
 
 
Continuing Operations Analysis:
      Gross profit %, net sales                                         34.3%       34.3%
      Gross profit %, service and rentals                               51.9%       53.3%
      Gross profit %, finance subsidiaries                              54.4%       60.2%
      Total gross profit %                                              42.3%       42.3%
      SG&A as a % of revenue                                            35.0%       34.0%
      Operating income % of revenue                                      7.3%        8.3%
</TABLE>
This information is provided for additional analysis and is not intended to be
a presentation in accordance with generally accepted accounting principles.
<PAGE>
 
This schedule presents the financial results of IKON Office Solutions, Inc. 
excluding the transformation costs amounting to ($.61) per share in
fiscal 1997 and ($.11) in fiscal 1996.

IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)
<TABLE>
<CAPTION>
 
                                                    Fiscal Year Ended September 30
                                                  ---------------------------------
                                                     1997         1996      % Change
                                                   -------      -------     --------
<S>                                               <C>          <C>          <C>
Revenues
Net sales                                          $2,841,561   $2,381,151      19.3%
Service and rentals                                 2,063,186    1,560,915      32.2
Finance income                                        223,686      157,707      41.8
                                                    ---------    ---------
                                                    5,128,433    4,099,773      25.1
 
Costs and Expenses
Cost of goods sold                                  1,828,883    1,552,183      17.8
Service and rental costs                            1,007,060      743,110      35.5
Finance interest expense                               98,664       68,043      45.0
Selling and administrative                          1,806,352    1,404,958      28.6
                                                    ---------    ---------
                                                    4,740,959    3,768,294      25.8
                                                    ---------    ---------
 
Operating income                                      387,474      331,479      16.9
Interest expense                                       47,453       37,179
                                                    ---------    ---------
Income from continuing operations before taxes
     and extraordinary loss                           340,021      294,300      15.5
Taxes on income                                       135,169      115,483      17.0
                                                    ---------    ---------
Income from continuing operations before
      extraordinary loss                              204,852      178,817      14.6
Discontinued operations                                20,151       45,848
                                                    ---------    ---------
Income before extraordinary loss                      225,003      224,665
Extraordinary loss from early extinguishment
      of debt, net of tax benefit                     (12,156)
                                                    ---------    ---------
Net income                                            212,847      224,665
 
Less preferred dividends                               19,540       22,319
                                                    ---------    ---------
Available to common shareholders                     $193,307   $  202,346
                                                    =========    ========= 
 
 
Earnings (Loss) Per Share
Continuing operations                              $     1.38   $     1.23      12.2%
Discontinued operations                            $     0.15   $     0.36
Extraordinary loss                                 $    (0.09)
                                                    ---------    ---------
                                                   $     1.44   $     1.59
                                                    =========    =========


Average Shares Outstanding                            134,373      127,649       5.3%
                                                    =========    =========

 
Continuing Operations Analysis:
      Gross profit %, net sales                          35.6%        34.8%
      Gross profit %, service and rentals                51.2%        52.4%
      Gross profit %, finance subsidiaries               55.9%        56.9%
      Total gross profit %                               42.8%        42.4%
      SG&A as a % of revenue                             35.2%        34.3%
      Operating income % of revenue                       7.6%         8.1%
</TABLE>

This information is provided for additional analysis and is not intended to be
a presentation in accordance with generally accepted accounting principles.



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