IKON OFFICE SOLUTIONS INC
8-K, EX-99, 2000-11-13
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                                                                      Exhibit 99
Contacts:

Veronica Rosa                                                    Steve Eck
Investor Relations                                               Media Relations
610-408-7196                                                     610-408-7295
[email protected]                                                   [email protected]
--------------                                                   -------------


                         IKON OFFICE SOLUTIONS ANNOUNCES
                       FOURTH QUARTER AND YEAR END RESULTS
       Amid Industry Changes, Core Business Continues to Grow Market Share
                     Free Cash Flow Exceeds Targets for Year



Valley Forge,  Pennsylvania  - October 26, 2000 - IKON Office  Solutions  (NYSE:
IKN) today  reported  results  for the  fourth  quarter  and  fiscal  year ended
September 30, 2000.  Earnings for the fourth  quarter ended  September 30, 2000,
were  $18.2  million,  or $.13 per  share,  including  a gain from  discontinued
operations of $.01,  compared to a loss for the fourth  quarter ended  September
30, 1999, of $(.30) per share,  including a special  litigation charge of $(.45)
per share.  Revenues for the fourth quarter were $1.37  billion,  an increase of
2.2% from the prior  year.  Without  the  negative  effect of  foreign  currency
translation, revenue growth for the quarter would have been 3.2%. Free cash flow
was in excess of $200 million,  which exceeded the Company's target for the year
of $158 million.


Fourth Quarter Results
 "The  investments  we have made to strengthen our field  organization  over the
last few years are paying off and should  continue  to provide  opportunity  for
IKON  as the  marketplace  moves  towards  a  greater  focus  on  solutions  and
services,"  said James J. Forese,  Chairman and CEO.  "Compared to last year, we
saw  continued  strength  in  critical  areas  of our base  equipment  business,
including 10% growth in equipment revenues worldwide. Our digital equipment base
continues to grow, with the placement of digital  products  representing  88% of
total copier and printer revenues,  compared to 69% a year ago. We also continue
to extend our market  reach toward  higher-end  solutions.  However,  during our
fourth  quarter,  we  experienced  the  negative  impact  of price  pressure  on
equipment sales associated with current industry dynamics.



"Revenues from facilities management in IKON North America exceeded our run rate
objective for the year of 25% growth,  largely due to synergies  created between
business lines as the Company focuses on greater integration of its services."

Revenues from Net Sales,  consisting of equipment  revenues,  technology related
hardware,  supplies  and  wholesale,  grew 2.9% in the quarter  compared to last
year. The sale of equipment  continued to be strong,




<PAGE>
particularly in IKON North America where revenue growth was 14% compared to last
year,  following similar results in the second and third quarters of this fiscal
year.  Consistent  with the  Company's  strategy  of  moving  toward  higher-end
solutions,  placements of segment 3-6 equipment in IKON North America  increased
9% from the prior year,  led by the Ricoh 850  segment 5 digital  copier and the
Canon imageRUNNER 110, IKON's first segment 6 digital  copier/printer  offering.
Moderating  this  growth  was a  decline  in  hardware  revenues  in  technology
services,  due to a shift in customers'  buying  patterns for these products and
the effects of  restructuring  actions  announced  during the fiscal year. Gross
margins on Net Sales  declined  from the prior year,  due primarily to increased
price pressure in equipment sales.

Service & Rentals revenues,  which include equipment service,  outsourcing,  and
technology service revenues, declined approximately 1% from the prior year. This
decline reflects  restructuring  actions taken throughout the year to streamline
the Company's document production service operations as well as to close certain
underperforming  units  providing  document  production  services and technology
services.  Fourth quarter revenues were also affected by the Company's strategic
shift in the service base  associated  with equipment  sales,  as well as summer
seasonality.  Although  gross  profit in  equipment  service was  strong,  gross
margins in Service & Rentals  overall  experienced  a decline due  primarily  to
lower revenue mix from equipment service.

Finance income from the Company's leasing operations showed 26% growth year over
year due to the use of on-balance sheet, asset-backed securitizations to finance
new growth,  as well as the continued use of leasing as a flexible  offering for
its  customers.  Since the  fourth  quarter  of last  year,  the  percentage  of
equipment internally financed by IOS Capital has increased from 66% to 72%.

Selling and Administrative expense as a percentage of revenues declined from the
prior year,  despite  increased  investments  in selling in order to capture new
market opportunities in higher-end segments, as well as training,  branding, and
up-front costs associated with implementing productivity initiatives. During the
fourth quarter, the Company added 120 sales  representatives,  bringing the year
to date count to 600 - well in excess of the Company's previously stated goal of
400-500.  Approximately  46% of the  Company's  new hires have been added in the
last two fiscal quarters.

Fiscal 2000 Results
For fiscal 2000, the Company generated net income of $29.1 million,  or $.20 per
share,  including  restructuring  charges and  special  gains.  Excluding  these
charges and gains,  the Company  generated net income of $93.1 million,  or $.63
per share. This compares to fiscal 1999 net income of $92.0 million, or $.62 per
share,  excluding the  shareholder  litigation  settlement  charge of $(.45) per
share and  special  gains of $.06 per share.  Revenues  for fiscal  2000 of $5.4
billion were essentially flat compared to the prior year,  reflecting  growth in
focused  areas of  investment,  particularly  8%  growth  in the sale of  office
equipment  worldwide,  less revenues  associated with  restructuring  actions of
approximately $100 million.



<PAGE>

During fiscal 2000, the Company  repurchased a total of 5.4 million shares under
both the 1997 and 2000 stock repurchase authorizations.

Commenting on the Company's full year results,  Forese said, "We had a number of
key  initiatives and objectives for fiscal 2000 that will enhance our ability to
gain market share and share of customers through expanded services.  Among these
were to expand sales  coverage,  broaden our service  offerings with  e-services
such as Digital Express(R) 2000, and Virtual File Room(TM), and the expansion of
our  higher-end  product  line.  Our  continued  focus on the right  product and
service  offerings  and  strong  customer  relationships  will set us apart from
others in the industry.


Near Term Outlook
"It is clear that we have been affected by competitive pressures that impact our
business,"  Forese said.  "We believe these  conditions  will continue into next
year. Therefore, at this time, we expect our earnings for next fiscal year to be
in the $.55 - $.65 per share range, based on expected revenue growth of 2-4%. We
believe  revenues  will  grow in  excess  of this  range in our  base  equipment
business;  however,  this growth will be somewhat offset by potential  shifts in
revenue  mix as we  continue  to  move  forward  with  our  integrated,  digital
solutions model.

"In addition,  we will continue to focus on execution  and  leveraging  the many
investments  we have already made to grow this  business,  and we will be making
additional  investments  that are  necessary  for IKON to capture  shifting  and
growing  opportunities in new spaces,  such as Digital Express(R) 2000, expanded
e-commerce implementation, and execution of our network printer offering.

"IKON's strategic direction is sound.  Despite industry dynamics,  we are making
progress and we will continue to be focused on execution," Forese said.

================================================================================
The Company will host a conference call at 10:00 a.m.  Eastern  Daylight Time on
Thursday,  Oct.  26, to review  its  fourth  quarter  results.  Please  call 719
457-2602  to  participate.  A  complete  replay of the  conference  call will be
available over the Internet on IKON's investor relations home page approximately
one hour after the call ends; to listen,  please go to (www.ikon.com)  and click
on Invest in IKON.
================================================================================


IKON Office Solutions  (www.ikon.com) is one of the world's leading providers of
products and services that help businesses communicate.  IKON provides customers
with total business solutions for every office, production and outsourcing need,
including  copiers  and  printers,   color  solutions,   distributed   printing,
facilities  management,  imaging  and legal  outsourcing  solutions,  as well as
network design and consulting,  application development and technology training.
With fiscal 2000 revenues of $5.4 billion,  IKON has approximately 900 locations
worldwide  including the United  States,  Canada,  Mexico,  the United  Kingdom,
France, Germany, Ireland, and Denmark.



<PAGE>

This news release  includes  information  which may  constitute  forward-looking
statements   within  the  meaning  of  the  federal   securities   laws.   These
forward-looking  statements include, but are not limited to: statements relating
to  expected  earnings,  profit  margins  and  revenue  growth for fiscal  2001;
increased equipment sales; IKON's ability to gain customers and market share and
expected  benefits from IKON's strategic  investments and initiatives.  Although
IKON believes the expectations contained in such forward-looking  statements are
reasonable, it can give no assurances that such expectations will prove correct.
Such  forward-looking  statements are based upon  management's  current plans or
expectations and are subject to a number of risks and uncertainties,  including,
but not limited to, risks and uncertainties relating to conducting operations in
a  competitive  environment  and  a  changing  industry;  delays,  difficulties,
management  transitions and employment issues associated with  consolidation of,
and/or changes in business operations;  managing the integration of existing and
acquired companies;  risks and uncertainties  associated with existing or future
vendor relationships;  and general economic conditions. Certain additional risks
and  uncertainties  are set forth in IKON's  1999  Annual  Report on Form 10-K/A
filed with the Securities and Exchange Commission. As a consequence of these and
other risks and  uncertainties,  IKON's current plans,  anticipated  actions and
future  financial  condition  and  results  may  differ  materially  from  those
expressed in any forward-looking statements.




                                      # # #

<PAGE>
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)
<TABLE>
<CAPTION>
                                                                            Fourth Quarter Fiscal
                                                                      ---------------------------------
                                                                           2000               1999                  % Change
                                                                      --------------     --------------            -----------
<S>                                                                   <C>                <C>                         <C>
Revenues
Net sales                                                             $      714,246     $      693,972                 2.9 %
Service and rentals                                                          569,009            577,780                (1.5)
Finance income                                                                90,191             71,860                25.5
--------------------------------------------------------------------------------------------------------
                                                                           1,373,446          1,343,612                 2.2
--------------------------------------------------------------------------------------------------------

Costs and Expenses
Cost of goods sold                                                           482,077            458,845                 5.1
Service and rental costs                                                     344,386            341,886                 0.7
Finance interest expense                                                      44,851             34,137                31.4
Selling and administrative                                                   454,172            452,447                 0.4
Shareholder litigation settlement                                                               101,106
Reversal of restructuring accrual, net                                          (172)
--------------------------------------------------------------------------------------------------------
                                                                           1,325,314          1,388,421                (4.5)
--------------------------------------------------------------------------------------------------------

Operating income (loss)                                                       48,132            (44,809)
Gain on sale of investment                                                       451
Interest expense                                                              17,887             15,652                14.3
--------------------------------------------------------------------------------------------------------
Income (loss) from continuing operations before income taxes (benefit)        30,696            (60,461)
Income taxes (benefit)                                                        13,874            (15,476)
--------------------------------------------------------------------------------------------------------
Income (loss) from continuing operations                                      16,822            (44,985)
Discontinued operations, net of income taxes                                   1,415
--------------------------------------------------------------------------------------------------------
Net income (loss)                                                     $       18,237     $      (44,985)
                                                                        =============      =============


Basic Earnings (Loss) Per Common Share                                         $0.13             ($0.30)
                                                                        =============      =============

Diluted Earnings (Loss) Per Common Share                                       $0.13             ($0.30)
                                                                        =============      =============

Weighted Average Common Shares Outstanding, Basic                            145,375            148,958
                                                                        =============      =============

Weighted Average Common Shares Outstanding, Diluted                          145,375            148,958
                                                                        =============      =============


Operations Analysis:
      Gross profit %, net sales                                                32.5%              33.9%
      Gross profit %, service and rentals                                      39.5%              40.8%
      Gross profit %, finance subsidiaries                                     50.3%              52.5%
      Total gross profit %                                                     36.6%              37.9%
      Selling and administrative as a % of revenue                             33.1%              33.7%
      Operating income as a  % of revenue                                       3.5%                 NA

Certain prior year  amounts have been  reclassifed  to conform with current year
    presentation.  Fourth  quarter  fiscal 1999 net sales and cost of goods sold
    have each been decreased by $23,998 from amounts  previously  reported.  The
    effect on revenue  and cost of goods  sold in the  fourth  quarter of fiscal
    2000 is $27,683.  In addition,  the previously  reported  quarters have been
    reclassified for the following amounts:

                                                                                2000                    1999
                                                                          ------------------      ------------------
                            Quarter ended December 31,                             $ 16,379                $ 19,696
                            Quarter ended March 31,                                  19,462                  22,671
                            Quarter ended June 30,                                   20,893                  20,177

</TABLE>

    There was no impact on operating income, net income or earnings per share on
any quarter as a result of the above.





<PAGE>
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)
EXCLUDING SPECIAL ITEMS
<TABLE>
<CAPTION>
<S>                                                  <C>                    <C>                            <C>
                                                                Fourth Quarter Fiscal
                                                       -----------------------------------------
                                                             2000       *           1999        **      % Change
                                                       -----------------      ------------------      -------------
Revenues
Net sales                                            $          714,246     $           693,972                2.9
Service and rentals                                             569,009                 577,780               (1.5)
Finance income                                                   90,191                  71,860               25.5
------------------------------------------------------------------------------------------------
                                                              1,373,446               1,343,612                2.2
------------------------------------------------------------------------------------------------

Costs and Expenses
Cost of goods sold                                              482,077                 458,845                5.1
Service and rental costs                                        344,386                 341,886                0.7
Finance interest expense                                         44,851                  34,137               31.4
Selling and administrative                                      454,172                 452,447                0.4
------------------------------------------------------------------------------------------------
                                                              1,325,486               1,287,315                3.0
------------------------------------------------------------------------------------------------

Operating income                                                 47,960                  56,297              (14.8)
Interest expense                                                 17,887                  15,652               14.3
------------------------------------------------------------------------------------------------
Income before income taxes                                       30,073                  40,645              (26.0)
Income taxes                                                     13,232                  18,900              (30.0)
------------------------------------------------------------------------------------------------
Net income                                           $           16,841     $            21,745              (22.6)
                                                       =================      ==================


Basic Earnings Per Common Share                                   $0.12                   $0.15
                                                       =================      ==================

Diluted Earnings Per Common Share                                 $0.12                   $0.15
                                                       =================      ==================

Weighted Average Common Shares Outstanding, Basic               145,375                 148,958
                                                       =================      ==================

Weighted Average Common Shares Outstanding, Diluted             145,375                 149,119 ***
                                                       =================      ==================

Operations Analysis:
      Gross profit %, net sales                                   32.5%                   33.9%
      Gross profit %, service and rentals                         39.5%                   40.8%
      Gross profit %, finance subsidiaries                        50.3%                   52.5%
      Total gross profit %                                        36.6%                   37.9%
      Selling and administrative as a % of revenue                33.1%                   33.7%
      Operating income as a  % of revenue                          3.5%                    4.2%


*    Fourth quarter  fiscal 2000 excludes $451 gain on sale of investment;  $172
     net reversal of restructuring  accrual and $2,526 benefit from discontinued
     operations ($1,415 after-tax).

**   Fourth quarter fiscal 1999 excludes $101,106 for the shareholder litigation
     settlement.

***  As a result of exclusion, shares that were previously excluded because of a
     net loss, are now included in the diluted earnings per share calculation.

Certain prior year  amounts have been  reclassifed  to conform with current year
   presentation.  Fourth  quarter  fiscal  1999 net sales and cost of goods sold
   have each been  decreased by $23,998 from amounts  previously  reported.  The
   effect on revenue and cost of goods sold in the fourth quarter of fiscal 2000
   is $27,683. In addition, the previously
    reported quarters have been reclassified for the following amounts:
                                                       2000                   1999
                                                 -----------------      ------------------
              Quarter ended December 31,                 $ 16,379                $ 19,696
              Quarter ended March 31,                      19,462                  22,671
              Quarter ended June 30,                       20,893                  20,177
</TABLE>

    There was no impact on operating income, net income or earnings per share on
any quarter as a result of the above.

This information is provided for additional analysis and is not intended to be a
presentation in accordance with generally accepted accounting principles.

<PAGE>
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)

<TABLE>
<CAPTION>
<S>                                                         <C>                    <C>                                <C>
                                                                      Year Ended September 30,
                                                              -----------------------------------------
                                                                    2000                   1999                    % Change
                                                              -----------------      ------------------      --------------------
Revenues
Net sales                                                   $        2,794,882     $         2,778,256                0.6 %
Service and rentals                                                  2,306,783               2,360,274               (2.3)
Finance income                                                         345,280                 297,072               16.2
-------------------------------------------------------------------------------------------------------
                                                                     5,446,945               5,435,602                0.2
-------------------------------------------------------------------------------------------------------

Costs and Expenses
Cost of goods sold                                                   1,864,318               1,861,024                0.2
Service and rental costs                                             1,393,093               1,373,097                1.5
Finance interest expense                                               167,700                 126,676               32.4
Selling and administrative                                           1,785,751               1,823,083               (2.0)
Shareholder litigation (insurance recovery) settlement                 (17,000)                101,106
Restructuring and asset impairment charge                              105,168
-------------------------------------------------------------------------------------------------------
                                                                     5,299,030               5,284,986                0.3
-------------------------------------------------------------------------------------------------------

Operating income                                                       147,915                 150,616               (1.8)
Gain on sale of investment                                               3,739
Interest expense                                                        69,821                  71,225               (2.0)
-------------------------------------------------------------------------------------------------------
Income from continuing operations before income taxes
   and extraordinary gain                                               81,833                  79,391                3.1
Income taxes                                                            55,873                  45,555               22.6
-------------------------------------------------------------------------------------------------------
Income from continuing  operations before extraordinary gain            25,960                  33,836              (23.3)
Discontinued operations, net of income taxes                             1,415
-------------------------------------------------------------------------------------------------------
Income before extraordinary gain                                        27,375                  33,836
Extraordinary gain from early extinguishment of
   debt, net of income taxes                                             1,707
-------------------------------------------------------------------------------------------------------
Net income                                                  $           29,082     $            33,836              (14.1)
                                                              =================      ==================


Basic Earnings Per Common Share                                          $0.20                   $0.23
                                                              =================      ==================

Diluted Earnings Per Common Share                                        $0.20                   $0.23
                                                              =================      ==================

Weighted Average Common Shares Outstanding, Basic                      148,207                 148,673
                                                              =================      ==================

Weighted Average Common Shares Outstanding, Diluted                    148,327                 149,003
                                                              =================      ==================


Operations Analysis:
      Gross profit %, net sales                                          33.3%                   33.0%
      Gross profit %, service and rentals                                39.6%                   41.8%
      Gross profit %, finance subsidiaries                               51.4%                   57.4%
      Total gross profit %                                               37.1%                   38.2%
      Selling and administrative as a % of revenue                       32.8%                   33.5%
      Operating income as a  % of revenue                                 2.7%                    2.8%

</TABLE>

   Certain prior year amounts have been reclassifed to conform with current year
    presentation. Year ended September 30, 1999 net sales and cost of goods sold
    have each been decreased by $86,542 from amounts previously reported.  There
    was no impact on  operating  income,  net income or earnings  per share as a
    result of the reclassifications.


<PAGE>
IKON Office Solutions, Inc.

FINANCIAL SUMMARY (in thousands, except earnings per share)
EXCLUDING SPECIAL ITEMS
<TABLE>
<CAPTION>
<S>                                                    <C>                    <C>                              <C>
                                                                 Year Ended September 30,
                                                         -----------------------------------------
                                                               2000       *           1999        **          % Change
                                                         -----------------      ------------------      --------------------
Revenues
Net sales                                              $        2,794,882     $         2,778,256                0.6 %
Service and rentals                                             2,306,783               2,360,274               (2.3)
Finance income                                                    345,280                 282,739               22.1
--------------------------------------------------------------------------------------------------
                                                                5,446,945               5,421,269                0.5
--------------------------------------------------------------------------------------------------

Costs and Expenses
Cost of goods sold                                              1,864,318               1,861,024                0.2
Service and rental costs                                        1,393,093               1,373,097                1.5
Finance interest expense                                          167,700                 126,676               32.4
Selling and administrative                                      1,785,751               1,823,083               (2.0)
--------------------------------------------------------------------------------------------------
                                                                5,210,862               5,183,880                0.5
--------------------------------------------------------------------------------------------------

Operating income                                                  236,083                 237,389               (0.6)
Interest expense                                                   69,821                  71,225               (2.0)
--------------------------------------------------------------------------------------------------
Income before taxes                                               166,262                 166,164                0.1
Income taxes                                                       73,155                  74,198               (1.4)
--------------------------------------------------------------------------------------------------
Net income                                             $           93,107     $            91,966                1.2
                                                         =================      ==================


Basic Earnings Per Common Share                                     $0.63                   $0.62
                                                         =================      ==================

Diluted Earnings Per Common Share                                   $0.63                   $0.62
                                                         =================      ==================

Weighted Average Common Shares Outstanding, Basic                 148,207                 148,673
                                                         =================      ==================

Weighted Average Common Shares Outstanding, Diluted               148,327                 149,003
                                                         =================      ==================


Operations Analysis:
      Gross profit %, net sales                                     33.3%                   33.0%
      Gross profit %, service and rentals                           39.6%                   41.8%
      Gross profit %, finance subsidiaries                          51.4%                   55.2%
      Total gross profit %                                          37.1%                   38.0%
      Selling and administrative as a % of revenue                  32.8%                   33.6%
      Operating income % of revenue                                  4.3%                    4.4%
</TABLE>


*    Fiscal  2000   excludes   $3,739  gain  on  sale  of   investment,   $3,049
     extraordinary  gain from the early  retirement of debt ($1,707  after-tax),
     $17,000  of  shareholder   litigation   insurance   proceeds  and  $105,168
     restructuring   and  asset  impairment   charge  and  $2,526  benefit  from
     discontinued operations ($1,415 after-tax).

** Fiscal 1999 excludes  $14,333 gain on asset  securitization  and $101,106 for
the shareholder litigation settlement.

Certain prior year  amounts have been  reclassifed  to conform with current year
    presentation. Year ended September 30, 1999 net sales and cost of goods sold
    have each been decreased by $86,542 from amounts previously reported.  There
    was no impact on  operating  income,  net income or earnings  per share as a
    result of the reclassifications.

This information is provided for additional analysis and is not intended to be a
presentation in accordance with generally accepted accounting principles.




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