IKON OFFICE SOLUTIONS INC
8-K, EX-99, 2000-10-26
COMPUTERS & PERIPHERAL EQUIPMENT & SOFTWARE
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                                                                      Exhibit 99
Contacts:

Veronica Rosa                                                          Steve Eck
Investor Relations                                               Media Relations
610-408-7196                                                        610-408-7295
[email protected]                                                     [email protected]
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                        IKON OFFICE SOLUTIONS COMMENTS ON
                       revised FOURTH QUARTER expectationS

            Revenue Growth Continues, but Slowed by Pricing Pressure
                            Cash Flow Remains Strong

Valley Forge,  Pennsylvania  - October 17, 2000 - IKON Office  Solutions  (NYSE:
IKN) today announced that, based on preliminary information, the Company expects
its earnings for the fourth  quarter to be in the range of $.10-$.13  per share,
including  a special  gain of  approximately  $.01 per share.  The  Company  had
previously  expected its earnings for the fourth fiscal quarter to be similar to
its third quarter of $.19 per share. Revenue growth,  previously  anticipated to
be 4-6% for the fourth quarter, is expected to be approximately 2.5%.

James J. Forese,  Chairman and Chief Executive Officer of IKON Office Solutions,
said: "We are in the midst of a rapidly  changing  competitive  environment.  We
have  long  recognized  the  shifts  taking  place in our  market  and have been
positioning  IKON to compete in this  changing  environment  over the long term.
Despite current marketplace pressures, we have continued to refine our solutions
model by enhancing  our product and service  portfolio  with new,  market-driven
offerings - including  innovative equipment from leading vendors and value-added
e-services like Digital Express(R) 2000 and Virtual File Room(TM). Our aim is to
continue to gain market share and expand our digital  customer base while at the
same time making the investments  necessary to address new opportunities capable
of delivering  long-term  revenue and earnings  growth.  We have been,  and will
continue to be, committed to these actions."

Commenting on the preliminary results,  Forese stated:  "Basically,  our revised
expectations reflect three aspects of our business that are each in the midst of
change as IKON continues its transition toward expanded and integrated offerings
for the digital  environment.  Our core office equipment  business  continued to
gain market share this quarter with low  double-digit  revenue growth.  However,
increased  price  pressures have softened  revenue growth and gross margins from
our previously anticipated fourth quarter levels.


<PAGE>

"Second,  service revenues related to our office equipment  business declined at
greater  levels than the normal  decline  associated  with  summer  seasonality.
IKON's  digital  strategy  has  included  a shift  in  focus  toward  higher-end
equipment - equipment  capable of  producing  more  service  revenue  streams at
stronger  gross  margins.  At this  stage in our  transition,  it  appears  from
preliminary data that gross margins in this area are indeed improving;  however,
the  increased  volumes from our  higher-end  placements  have taken longer than
expected to realize.

"Lastly, we continue to experience revenue declines and losses in our technology
service  operations  that provide  networking and integration  capabilities.  As
previously  announced,  these resources are being merged into IKON North America
for fiscal 2001 to make their  offerings  more  synergistic  with our  long-term
strategy, and we have no doubt experienced some additional disruption from those
activities.

"Our cash flow for the fourth  quarter and for the fiscal year  continues  to be
strong. In fact, we expect that we will exceed our free cash flow target for the
year  of $155  million,  by  approximately  $30-50  million.  In  addition,  our
debt-to-capital  ratio - excluding  our leasing  business - is expected to be in
the 35-36%  range,  led by a reduction in  corporate  debt quarter to quarter of
more than $150 million.

"There is no question that this  operating  environment  presents  major ongoing
challenges as players strive to adopt a true solutions platform.  Customers need
a solutions  provider that is able to identify  technological  capabilities that
add the most value and a solutions  provider that can, as well,  integrate those
capabilities  with their  existing  operations.  We intend to be that  solutions
provider."

Forese noted that over the last two years IKON has successfully  transformed its
sales force and service organizations,  as well as its marketing,  training, and
recruiting  programs to ensure that the Company can provide  highly  specialized
expertise on a nationwide  basis.  He observed  that this  provides  IKON with a
prime  competitive  advantage,  as  customers  strive for  greater  efficiencies
through the use of digital technologies.

The Company will provide  additional  details on its earnings and its  long-term
outlook when it reports financial results for the fourth quarter and fiscal 2000
on October 26.

IKON Office Solutions  (www.ikon.com) is one of the world's leading providers of
products and services that help businesses communicate.  IKON provides customers
with total business solutions for every office, production and outsourcing need,
including  copiers  and  printers,   color  solutions,   distributed   printing,
facilities  management,  imaging  and legal  outsourcing  solutions,  as well as
network design and consulting,  e-business  development and technology training.
With fiscal 1999 revenues of $5.5 billion,  IKON has approximately 900 locations


<PAGE>

worldwide  including the United  States,  Canada,  Mexico,  the United  Kingdom,
France, Germany, Ireland, and Denmark.



This news release  includes  information  which may  constitute  forward-looking
statements   within  the  meaning  of  the  federal   securities   laws.   These
forward-looking  statements  include  statements  relating  to  expected  fourth
quarter  results,   including  expected  revenues,   earnings,   cash  flow  and
debt-to-capital  ratio,  and the  expected  benefits  from  IKON's  new  product
offering and its long-term  strategy.  Although  IKON believes the  expectations
contained in such  forward-looking  statements  are  reasonable,  it can give no
assurances  that such  expectations  will prove  correct.  Such  forward-looking
statements are based upon  management's  current plans or  expectations  and are
subject to a number of risks and uncertainties,  including,  but not limited to,
risks and  uncertainties  relating to  conducting  operations  in a  competitive
environment  and  a  changing   industry;   delays,   difficulties,   management
transitions  and employment  issues  associated  with  consolidation  of, and/or
changes in  business  operations;  managing  the  integration  of  existing  and
acquired companies;  risks and uncertainties  associated with existing or future
vendor relationships;  and general economic conditions. Certain additional risks
and  uncertainties  are set forth in IKON's  1999  Annual  Report on Form 10-K/A
filed with the Securities and Exchange Commission. As a consequence of these and
other risks and  uncertainties,  IKON's current plans,  anticipated  actions and
future  financial  condition  and  results  may  differ  materially  from  those
expressed in any forward-looking statements.


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