INTER TEL INC
S-3, 1995-07-31
TELEPHONE & TELEGRAPH APPARATUS
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           AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON JULY 31, 1995
                                                  REGISTRATION NO.33-
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549
                                  ----------
                                   FORM S-3
                            REGISTRATION STATEMENT
                                    Under
                          THE SECURITIES ACT OF 1933
                                  ----------
                           INTER-TEL, INCORPORATED
            (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)
          Arizona                                         86-0220994
- ------------------------------                       --------------------
(STATE OR OTHER JURISDICTION OF                        (I.R.S. EMPLOYER
OF INCORPORATION OR ORGANIZATION)                     IDENTIFICATION NO.)

                           7300 West Boston Street
                         Chandler, Arizona 85226-3224
                                (602) 961-9000
  (ADDRESS, INCLUDING ZIP CODE AND TELEPHONE NUMBER, INCLUDING AREA CODE, OF
                  REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES)

                               ---------------
                              STEVEN G. MIHAYLO
                      Chairman of the Board of Directors
                         and Chief Executive Officer
                           Inter-Tel, Incorporated
                           7300 West Boston Street
                         Chandler, Arizona 85226-3224
                                (602) 961-9000

(NAME, ADDRESS, INCLUDING ZIP CODE AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                            OF AGENT FOR SERVICE)
                               ---------------
                                  COPIES TO:
    Jeffrey D. Saper, Esq.
 Patrick J. Schultheis, Esq.                          Stanton D. Wong, Esq.
     Robert G. Day, Esq.                              Karen A. Dempsey, Esq.
Wilson, Sonsini, Goodrich & Rosati                  Pillsbury Madison & Sutro
  Professional Corporation                               P. O. Box 7880
     650 Page Mill Road                          San Francisco, California 94120
Palo Alto, California 94304-1050                        (415) 493-9300
      (415) 983-1000
                               ---------------
       Approximate date of commencement of proposed sale to the public:
As soon as practicable after the effective date of this Registration Statement.
                               ---------------
     If the only  securities  being  registered  on this Form are being  offered
pursuant to dividend or interest reinvestment plans, please check the  following
box. [ ]
     If any of the securities  being registered on this Form are to be   offered
on a delayed or continuous basis pursuant to Rule 415 under the Securities   Act
of 1933,  other than  securities  offered only in connection  with  dividend  or
interest reinvestment plans, check the following box. [ ]
     If this Form is filed to  register  additional securities  for an  offering
pursuant  to Rule 462(b) under the  Securities  Act,  please check the following
box and list the Securities Act registration  statement  number  of  the earlier
effective registration statement for the same offering. [ ]
     If this Form is a  post-effective amendment  filed  pursuant to Rule 462(c)
under the  Securities  Act,  check the following box and list the Securities Act
registration  statement number of the earlier effective  registration  statement
for the same offering. [ ]
     If delivery of the prospectus is expected to be made  pursuant to Rule 434,
please check the following box. [ ]

<TABLE>

                               ---------------
                       CALCULATION OF REGISTRATION FEE

- --------------------------------------------------------------------------------

<CAPTION>
<S>                                 <C>              <C>                         <C>                        <C>
 Title of each class of securities    Amount to be   Proposed maximum offering   Proposed maximum agregate       Amount of
       to be registered               registered(1)     price per share(2)           offering price(2)       registration fee
- -----------------------------------------------------------------------------------------------------------------------------
Common Stock, no par value .......  3,277,500 shares         $15.9375                  $52,235,156               $18,013
- -----------------------------------------------------------------------------------------------------------------------------


<FN>
(1) INCLUDES 427,500 SHARES WHICH THE UNDERWRITERS HAVE THE OPTION TO
    PURCHASE TO COVER OVER-ALLOTMENTS, IF ANY.
(2) ESTIMATED SOLELY FOR THE PURPOSE OF COMPUTING THE AMOUNT OF THE REGISTRATION
    FEE, BASED ON THE AVERAGE OF THE HIGH AND LOW PRICES FOR THE COMMON STOCK AS
    REPORTED ON THE NASDAQ NATIONAL MARKET ON JULY 25, 1995, IN  ACCORDANCE WITH
    RULE 457(C) PROMULGATED UNDER THE SECURITIES ACT OF 1933.
</FN>
</TABLE>

                                  ----------
    THE REGISTRANT HEREBY AMENDS THIS  REGISTRATION  STATEMENT  ON  SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER  AMENDMENT  WHICH  SPECIFICALLY  STATES  THAT  THIS  REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH  SECTION 8(A)  OF
THE SECURITIES ACT OF 1933 OR UNTIL  THE   REGISTRATION STATEMENT  SHALL  BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT  TO SAID SECTION 8(A),
MAY DETERMINE.
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

                                


<PAGE>
INFORMATION   CONTAINED  HEREIN  IS  SUBJECT  TO  COMPLETION  OR  AMENDMENT.   A
REGISTRATION  STATEMENT  RELATING  TO THESE  SECURITIES  HAS BEEN FILED WITH THE
SECURUTIES  AND EXCHANGE  COMMISSION.  THESE  SECURITIES MAY NOT BE SOLD NOR MAY
OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION  STATEMENT  BECOMES
EFFECTIVE.  THIS  PROSPECTUS  SHALL  NOT  CONSTITUTE  AN  OFFER  TO  SELL OR THE
SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE  SECURITIES
IN ANY STATE IN WHICH SUCH OFFER,  SOLICITATION  OR SALE WOULD BE UNLAWFUL PRIOR
TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF ANY SUCH STATE.

                  SUBJECT TO COMPLETION, DATED JULY 31, 1995

                               2,850,000 SHARES

 #############################################################################

                                IMAGE OMITTED
 (SEE NARRATIVE DESCRIPTION BELOW OR IN "APPENDIX FOR GRAPHICS AND IMAGES".)
 PICKUP: "P1"
 =============================================================================
                             IMAGE: "INTER-TEL"
 =============================================================================
 #############################################################################

                                 COMMON STOCK


   Of the 2,850,000 shares of Common Stock offered hereby,  2,000,000 shares are
being sold by Inter-Tel, Incorporated ("Inter-Tel" or the "Company") and 850,000
shares are being sold by the Selling Shareholders.  The Company will not receive
any of the  proceeds  from the sale of shares by the Selling  Shareholders.  The
Company's  Common Stock is traded on the Nasdaq National Market under the symbol
INTL. On July 28, 1995,  the last reported sale price of the Common Stock on the
Nasdaq National Market was $17.375 per share. See "Price Range of Common Stock."

   SEE "RISK FACTORS" COMMENCING ON PAGE 4 FOR A DISCUSSION OF CERTAIN   FACTORS
THAT SHOULD BE CONSIDERED BY PROSPECTIVE PURCHASERS OF THE COMMON  STOCK OFFERED
HEREBY.
                                  ----------
    THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES
       AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS
         THE SECURITIES AND EXCHANGE COMMISSION OR ANY STATE SECURITIES
             COMMISSION PASSED UPON THE ACCURACY OR ADEQUACY OF THIS
               PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A
                                CRIMINAL OFFENSE.


- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

                                                                Proceeds to
                Price to      Underwriting     Proceeds to        Selling
                 Public        Discount(1)     Company(2)     Shareholders(2)

Per Share  ...   $               $               $                $
Total(3)  ....  $               $               $                $

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------


(1) See  "Underwriting"  for  information  concerning   indemnification  of  the
    Underwriters and other matters.
(2) Before deducting expenses payable by the Company estimated at $700,000.
(3) A Selling   Shareholder  has  granted to the Underwriters a 30-day option to
    purchase up to 427,500 additional  shares  of  Common  Stock solely to cover
    over-allotments, if any. If the  Underwriters  exercise this option in full,
    the Price to Public will total $      , the Underwriting Discount will total
    $       and the Proceeds to Selling Shareholders will total    $       . See
    "Underwriting."


   The shares of Common  Stock are  offered by the  several  Underwriters  named
herein,  subject to receipt and acceptance by them and subject to their right to
reject  any  order in whole or in part.  It is  expected  that  delivery  of the
certificates  representing  such shares will be made against payment therefor at
the office of Montgomery Securities on or about , 1995.
                                  ----------
         MONTGOMERY   SECURITIES
                      DONALDSON,   LUFKIN   &   JENRETTE
                                  SECURITIES CORPORATION
                                              SUTRO & CO. INCORPORATED

                                           , 1995

                                
<PAGE>



AXXESS is a fully-digital,  software-
intensive  system which  incorporates
DSP components and open architecture                   
interfaces.  The AxxessLink interface
enables the AXXESS  telephone  system
to interact  with  applications  and
databases on attached  computers.

                                                   {PICTURE-GRAPHIC}

The schematic below illustrates certain
ways in which the   AXXESS system can                  
enhance productivity through the
AxxessLink interface.







                              {SCHEMATIC-GRAPHIC}






   IN CONNECTION WITH THIS OFFERING,  THE  UNDERWRITERS MAY OVER-ALLOT OR EFFECT
TRANSACTIONS WHICH STABILIZE OR MAINTAIN THE MARKET PRICE OF THE COMMON STOCK OF
THE  COMPANY AT A LEVEL  ABOVE THAT WHICH  MIGHT  OTHERWISE  PREVAIL IN THE OPEN
MARKET. SUCH STABILIZING, IF COMMENCED, MAY BE DISCONTINUED AT ANY TIME.

   This Prospectus includes trademarks of the Company and other companies.



                                        2





<PAGE>
                              PROSPECTUS SUMMARY

   The  following  summary is  qualified  in its  entirety by the more  detailed
information  and  consolidated  financial  statements,  including notes thereto,
appearing  elsewhere in, or incorporated  by reference  into,  this  Prospectus.
Unless otherwise indicated, the information contained in this Prospectus assumes
no exercise of the Underwriters' over- allotment option.

                                 THE COMPANY


   Inter-Tel  is a single point of contact,  full  service  provider of business
telephone systems,  telecommunications software applications, computer telephony
integration (CTI), voice processing software and long distance calling services,
as well as  maintenance,  leasing and support  services.  Because of the modular
design and high level of software content in the Company's  products,  including
its AXXESS and Inter-Tel Axxent systems, customers can readily increase the size
and  functionality  of their  systems as their future  telecommunications  needs
change.  The Company  believes that it is a leading  supplier of small to medium
size business telephone systems.


   The Company has developed a distribution  network of direct sales offices and
dealers which sells the Company's products to small to medium size organizations
and to divisions or departments of larger  organizations,  including Fortune 500
companies,  large service organizations and governmental agencies. In the United
States,  the  Company  has 25 direct  sales  offices  and a growing  network  of
hundreds of dealers who purchase directly from the Company.  The Company is also
in the process of expanding its international dealer network.


<TABLE>

                                 THE OFFERING


<CAPTION>
<S>                                                             <C>
Common Stock offered by the Company ...................         2,000,000 shares
Common Stock offered by the Selling Shareholders  .....         850,000 shares
Common Stock to be outstanding after the Offering  ....         12,750,231 shares(1)
Use of Proceeds .......................................         For potential acquisitions, strategic alliances,
                                                                working capital, infrastructure and general
                                                                corporate purposes
Nasdaq National Market Symbol .........................         INTL
</TABLE>



<TABLE>

                    SUMMARY CONSOLIDATED FINANCIAL DATA(2)
                    (IN THOUSANDS, EXCEPT PER SHARE DATA)
<CAPTION>
                                                                                                   SIX MONTHS ENDED
                                                        YEAR ENDED DECEMBER 31,                        JUNE 30,
                                       ------------------------------------------------------- -----------------------
                                          1990      1991       1992       1993       1994            1994       1995
                                       -------   -------    -------   --------   --------         -------   --------
<S>                                    <C>       <C>        <C>       <C>         <C>              <C>      <C>
STATEMENT OF OPERATIONS DATA:
Net sales ........................     $70,785   $71,509    $87,211   $102,377   $122,617         $58,465   $70,894
Gross profit .....................      26,421    27,280     33,626     39,586     49,135          22,957    29,064
Operating income .................       4,106     2,121      5,153      6,440      8,813           4,053     4,527(3)
Net income (loss):
Continuing operations ............     $ 1,964   $ 1,016    $ 3,189   $  3,896   $  5,949         $ 2,650   $ 3,109(3)
Discontinued operations ..........        (523)   (5,148)       --         --         --              --         --
                                       -------   -------    -------   --------   --------         -------   -------
Net income (loss) ................     $ 1,441   $(4,132)   $ 3,189   $  3,896   $  5,949         $ 2,650   $ 3,109(3)
                                       =======   =======    =======   ========   ========         =======   =======
Income (loss) per share:
Continuing operations ............     $   .23   $   .12    $   .37   $    .43   $    .55         $   .24   $   .28(3)
Discontinued operations ..........        (.06)     (.61)       --         --         --              --         --
                                       -------   -------    -------   --------   --------         -------   -------
Net income (loss) ................     $   .17   $  (.49)   $   .37   $    .43   $    .55         $   .24   $   .28(3)
                                       =======   =======    =======   ========   ========         =======   ========
Weighted average shares and share
equivalents ......................       8,731     8,405      8,612      8,982     10,852          10,848    11,129
</TABLE>













                                                             JUNE 30, 1995
                                                       ------------------------
                                                                         AS
                                                        ACTUAL       ADJUSTED(4)
                                                       --------- --------------
BALANCE SHEET DATA:
Working capital  .................                      $38,890      $ 71,081
Total assets .....................                       75,249       107,440
Shareholders' equity .............                       48,682        80,873

- ---------------------
(1) Based upon shares  outstanding  as of June 30,  1995.  Excludes  (i) 863,200
    shares  issuable upon exercise of stock options  outstanding  as of June 30,
    1995,   (ii)   524,488  additional   shares   reserved   for future issuance
    pursuant   to   the   Company's   stock option plans and (iii) 50,000 shares
    issuable upon exercise of an   outstanding   warrant. See  "Capitalization."
(2) Financial   data  for  all  periods  have  been   restated  to  reflect  two
    acquisitions in May 1995, each accounted for  as a   pooling   of interests.
    See "Selected Consolidated Financial Data."
(3) Operating income includes a special charge of $1,315,000,  which reduced net
    income by  $815,000,  or $.07 per share.  This special  charge  reflects the
    costs  associated  with  integrating  the  operations  of the  two  acquired
    companies.  Without this special  charge,  the Company  would have  reported
    operating income of approximately $5,842,000 and net income of approximately
    $3,924,000, or $.35 per share, in the six months ended June 30, 1995.
(4) Adjusted to give effect to the sale of   2,000,000   shares  of Common Stock
    offered by the Company   hereby  at  an assumed   public   offering price of
    $17.375 per share  and  the  application  of  the   estimated  net  proceeds
    therefrom. See "Use of Proceeds" and "Capitalization."


                                        3




<PAGE>
                                 RISK FACTORS

   In evaluating the Company's business,  prospective investors should carefully
consider the following factors in addition to the other information presented in
this Prospectus and the documents incorporated by reference herein.

RAPID TECHNOLOGICAL CHANGE AND DEPENDENCE ON NEW AND TIMELY PRODUCT
INTRODUCTIONS


   The market for the Company's systems,  products and services is characterized
by rapid technological  change and continuing demand for new products,  features
and  applications.  Current  competitors or new market  entrants may develop new
products  or product  features  that  could  adversely  affect  the  competitive
position of the Company's products.  Accordingly, the timely introduction of new
products and product features, as well as new  telecommunications  applications,
will be a key factor in the Company's future success. Occasionally, new products
contain  undetected  errors or "bugs" when  released.  Such bugs may result from
bugs contained in software products offered by the Company's  suppliers or other
third  parties that are intended to be compatible  with the Company's  products,
over which the Company has little or no control.  Although the Company  seeks to
minimize  the number of bugs in its products by its test  procedures  and strict
quality  control,  there can be no assurance that its new products will be error
free when introduced.  Any significant  delay in the commercial  introduction of
the Company's products due to bugs, any design modifications required to correct
bugs or any impairment of customer satisfaction as a result of bugs could have a
material  adverse  effect on the Company's  business and operating  results.  In
addition,  new products  often take several  months  before their  manufacturing
costs stabilize,  which may adversely  affect operating  results for a period of
time following  introduction.  The Company recently  announced its new Inter-Tel
Axxent telephone system, an OS/2 version of its voice processing software, and a
number of upgrades to its existing AXXESS systems. In the event that the Company
were to fail to  successfully  introduce  new  systems,  products or services or
upgrades to its  existing  systems or  products  on a regular and timely  basis,
demand for the Company's existing systems,  products and services could decline,
which  could  have a  material  adverse  effect on the  Company's  business  and
operating  results.  There can be no assurance  that the Company will be able to
successfully  develop  new  systems,   products,   services,   technologies  and
applications  on a timely basis as required by changing market needs or that new
systems or products or enhancements  thereto,  including its recently  announced
products and  upgrades,  when  introduced  by the Company  will  achieve  market
acceptance. See "Management's Discussion and Analysis of Financial Condition and
Results of Operations."


   The Company has recently developed and continues to develop products designed
to  address  the  emerging   market  for  the  convergence  of  voice  and  data
applications,  or computer  telephony  integration.  If the CTI market  fails to
develop or grows more slowly than the Company anticipates,  or if the Company is
unable for any reason to  capitalize on this emerging  market  opportunity,  the
Company's business and operating results could be materially adversely affected.

DEPENDENCE UPON CONTRACT MANUFACTURERS AND COMPONENT SUPPLIERS


   Certain  components  used  in  the  Company's   systems,   including  certain
microprocessors,  integrated  circuits,  power  supplies  and  voice  processing
interface cards, are currently available from a single source or limited sources
of supply, and certain of these components,  including integrated circuits,  are
currently in limited supply. In addition, the Company currently manufactures its
products  through a limited  number of  contract  manufacturers  located  in the
United  States,  the  Philippines  and the People's  Republic of China.  Foreign
manufacturing  facilities  are  subject  to changes  in  governmental  policies,
imposition  of tariffs  and import  restrictions  and other  factors  beyond the
Company's control.  Varian Associates,  Inc. ("Varian") currently manufactures a
significant  portion  of the  Company's  products  at  Varian's  Tempe,  Arizona
facility,  including substantially all of the printed circuit boards used in the
AXXESS  and  Inter-Tel  Axxent  systems.  From  time to time,  the  Company  has
experienced  delays in the supply of components and finished goods and there can
be no assurance that the Company will not experience  such delays in the future.
The  Company's  reliance  on third  party  manufacturers  involves  a number  of
additional  risks,  including reduced control over delivery  schedules,  quality
assurance  and costs.  Any delay in delivery or shortage of supply of components
or finished goods from Varian or any other supplier, or the Company's


                                        4


<PAGE>

inability to develop in a timely manner alternative or additional sources if and
when  required,  could  damage the  Company's  relationships  with  current  and
prospective  customers and could  materially and adversely  affect the Company's
business and operating results. The Company has no long term agreements with its
suppliers  that require the suppliers to provide fixed  quantities of components
or finished goods at set prices. There can be no assurance that the Company will
be able to  continue  to  obtain  components  or  finished  goods in  sufficient
quantities or quality or on favorable  pricing and delivery terms in the future.
See "Management's  Discussion and Analysis of Financial Condition and Results of
Operations" and "Business--Manufacturing."


COMPETITION


   The market for the Company's  telephone system products is highly competitive
and in recent periods has been  characterized by pricing  pressures and business
consolidations.  The  Company's  competitors  include  AT&T Corp.  ("AT&T")  and
Northern Telecom Limited ("NorTel"), as well as Comdial Corporation ("Comdial"),
EXECUTONE Information Systems, Inc. ("Executone"),  Mitel Corporation ("Mitel"),
Panasonic,  Siemens ROLM Communications  Inc. ("ROLM"),  Toshiba and others. The
Company also competes  against the regional Bell  operating  companies  (RBOCs),
which offer systems  produced by one or more of the  aforementioned  competitors
and also  offer  Centrex  systems  in which  automatic  calling  facilities  are
provided through  equipment  located in the telephone  company's central office.
Competition by the RBOCs could increase  significantly  if the RBOCs are granted
the right to manufacture  telephone  systems and equipment  themselves and/or to
bundle the sale of equipment with telephone calling  services,  activities which
to  date  they  have  been  restricted  from  undertaking.   Recent  legislative
initiatives would have the effect of increasing competition from the RBOCs.

   In the market for voice  processing  applications,  including voice mail, the
Company competes against  Centigram  Communications  Corporation  ("Centigram"),
Octel Communications  Corporation  ("Octel"),  Active Voice Corporation ("Active
Voice"), Applied Voice Technology, Inc. ("AVT") and other competitors, including
telephone  systems  manufacturers  such as AT&T,  NorTel and ROLM,  which  offer
integrated  voice  processing  systems  under their own label as well as through
various  OEM  arrangements.  Certain of the  Company's  competitors  may achieve
marketing  advantages by bundling their voice processing equipment with sales of
telephone  systems,  or by designing their telephone systems so that they do not
readily integrate with independent voice processing  systems.  Inter-Tel expects
that the  development  of industry  standards and the acceptance of open systems
architectures in the voice processing  market will reduce technical  barriers to
market entry and lead to increased competition.

   In the market for long distance services,  the Company competes against AT&T,
MCI  Telecommunications  Corporation ("MCI"),  Sprint Corporation ("Sprint") and
other  suppliers,  certain of which also  supply the long  distance  calling and
network  services  that the Company  resells.  Although  the Company  acquires a
variety of long  distance  calling  services in bulk from certain long  distance
carriers,  there can be no  assurance  that the Company will be able to purchase
long  distance  calling  services  on  favorable  terms from one or more of such
providers in the future. In addition,  a substantial majority of prospective new
long distance customers for the Company currently purchase long distance calling
services from the Company's competitors.  The Company believes that it is likely
to face increased  competition in the long distance  calling  services market to
the extent that  telecommunications  deregulation  enables  RBOCs to supply long
distance calling and network services or enables RBOCs and others to bundle long
distance,  local telephone and wireless services.  Moreover, the Company expects
to face increased  competition  in the future because low technical  barriers to
entry will allow new market entrants.


    Many of the Company's  competitors have significantly  greater financial and
technical   resources,   name   recognition   and  marketing  and   distribution
capabilities  than the  Company.  The  Company  expects  that  competition  will
continue to be intense in the markets  addressed by its  products and  services,
and  there  can be no  assurance  that  the  Company  will be  able  to  compete
successfully in the future. See "Business--Competition."

PRODUCT PROTECTION AND INFRINGEMENT

    The  Company's  future  success is  dependent  in part upon its  proprietary
technology.  The Company has no patents and relies  principally on copyright and
trade secret law and contractual provisions to

                                        5



<PAGE>
protect its intellectual property.  There can be no assurance that any copyright
owned by the Company will not be invalidated, circumvented or challenged or that
the  rights  granted  thereunder  will  provide  competitive  advantages  to the
Company.  Further,  there  can be no  assurance  that  others  will not  develop
technologies  that are similar or superior to the  Company's  technology or that
duplicate the Company's  technology.  As the Company  expands its  international
operations,  effective  intellectual  property  protection may be unavailable or
limited in certain foreign  countries.  There can be no assurance that the steps
taken by the Company will prevent misappropriation of its technology. Litigation
may be necessary in the future to enforce the  Company's  intellectual  property
rights,  to protect the Company's  trade secrets,  to determine the validity and
scope of the  proprietary  rights  of  others,  or to defend  against  claims of
infringement or invalidity.  Such litigation  could result in substantial  costs
and  diversion  of  resources  and could have a material  adverse  effect on the
Company's business and operating results.


   From  time  to  time,  the  Company  is  subject  to   proceedings   alleging
infringement  by the Company of intellectual  property rights of others.  If any
such claim is  asserted  against the  Company,  the Company may seek to obtain a
license under the third party's  intellectual  property rights.  There can be no
assurance that a license will be available on terms acceptable to the Company or
at all. In the alternative,  the Company could resort to litigation to challenge
any such claim, and the Company is currently engaged in one such proceeding. See
"Business--Legal  Proceedings." Any such litigation could require the Company to
expend  significant  sums and  could  require  the  Company  to pay  significant
damages,   develop  non-  infringing  technology  or  acquire  licenses  to  the
technology which is the subject of the asserted infringement, any of which could
have a material adverse effect on the Company's  business and operating results.
In the  event  that the  Company  is  unable  or  chooses  not to  license  such
technology or decides not to challenge  such third party's  rights,  the Company
could  encounter  substantial and costly delays in product  introductions  while
attempting  to design  around  such third party  rights,  or could find that the
development,  manufacture  or sale of products  requiring such licenses could be
foreclosed.


POTENTIAL FLUCTUATIONS IN QUARTERLY RESULTS; LIMITED BACKLOG


   The Company's  quarterly  operating results depend upon a variety of factors,
including the volume and timing of orders received  during the quarter,  the mix
of products sold and mix of distribution channels,  general economic conditions,
patterns  of  capital   spending  by  customers,   the  timing  of  new  product
announcements and releases by the Company and its competitors, pricing pressures
and the  availability  and cost of products and  components  from the  Company's
suppliers.  The Company's customers typically require the immediate shipment and
installation of systems. As a result, the Company has historically operated with
a relatively small backlog,  and sales and operating  results in any quarter are
principally  dependent on orders booked and shipped in that  quarter.  Moreover,
market demand for investment in capital  equipment such as telephone systems and
applications is largely dependent on general economic  conditions,  and can vary
significantly as a result of changing  conditions in the economy as a whole. The
Company's  expense levels are based in part on  expectations  as to future sales
and,  if sales  levels  do not meet  expectations,  operating  results  could be
adversely  affected.  Because  sales of systems  through the  Company's  dealers
produce  lower gross  margins  than sales  through the  Company's  direct  sales
organization,  operating  results will vary based upon the mix of sales  through
direct and  indirect  channels.  Although  the  Company to date has been able to
resell the rental streams from leases under its Totalease program profitably and
on a substantially  current basis, the timing and profitability of lease resales
from  quarter to quarter  could impact  operating  results,  particularly  in an
environment of fluctuating  interest rates.  Long distance sales have, in recent
periods,  grown at a faster rate than the  Company's  overall net sales and such
sales have lower gross margins than the Company's  core  business.  As a result,
gross  margins  could be  adversely  affected  in the event  that long  distance
calling services continue to increase as a percentage of net sales. In addition,
the Company is subject to seasonality in its operating results, as net sales for
the first and third quarters are frequently  less than those  experienced in the
fourth  and  second  quarters,  respectively.  As a result  of these  and  other
factors,  the  Company  has in the  past  and  could  in the  future  experience
fluctuations  in  sales  and  operating   results  on  a  quarterly  basis.  See
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations."


                                     6


<PAGE>
MANAGEMENT OF GROWTH; IMPLEMENTATION OF NEW MANAGEMENT INFORMATION SYSTEMS

   The growth in the Company's  business has placed, and is expected to continue
to place, a significant strain on the Company's personnel,  management and other
resources.  The Company's  ability to manage any future growth  effectively will
require it to attract, train, motivate and manage new employees successfully, to
integrate new employees  into its overall  operations and to continue to improve
its operational, financial and management information systems. In particular, in
1995 the Company expects to begin  implementation of new management  information
systems  (MIS).  The Company  believes  the new MIS systems  will  significantly
affect many  aspects of its  business,  including  its  accounting,  operations,
purchasing, sales and marketing functions. The successful implementation of such
systems is expected to be crucial to the Company's  provision of services and to
enable future growth.  There can be no assurance that the Company will implement
its new MIS systems in an  efficient  and timely  manner or that the new systems
will be adequate  to support the  Company's  operations.  Following  the initial
implementation  of the new MIS  systems,  the  Company's  corporate  offices are
expected to be moved to another  location in Phoenix,  Arizona.  There can be no
assurance  that such move  will be  accomplished  in an  orderly  and  efficient
manner.


   The  Company  has made  strategic  acquisitions  in the past and  expects  to
continue to do so in the future.  Acquisitions  require a significant  amount of
the Company's management attention and financial and operational resources,  all
of which are limited.  The  integration of acquired  entities may also result in
unexpected  costs and disruptions,  and significant  fluctuations in, or reduced
predictability  of,  operating  results  from period to period.  There can be no
assurance   that  an  acquisition   will  not  adversely   affect  the  business
relationships  of the  Company or the  acquired  entity  with  their  respective
suppliers or customers. Further, there can be no assurance that the Company will
successfully  integrate  the acquired  operations or achieve any of the intended
benefits  of  an  acquisition.  The  Company's  failure  to  manage  its  growth
effectively  could have a material  adverse effect on its business and operating
results. See "Use of Proceeds."


RELIANCE ON DEALER NETWORK


   A substantial portion of the Company's net sales are made through its network
of  independent  dealers.  The  Company  faces  intense  competition  from other
telephone system and voice  processing  system  manufacturers  for such dealers'
attention,  as most of the Company's  dealers carry  products which compete with
the Company's products.  The Company has no long term agreements with any of its
dealers, and there can be no assurance that any such dealer will not promote the
products  of the  Company's  competitors  to  the  detriment  of  the  Company's
products.  The loss of any significant dealer or group of dealers,  or any event
or condition  adversely  affecting the Company's  dealer  network,  could have a
material  adverse  effect on the Company's  business and operating  results.  In
recent  years the Company has  effected a number of  strategic  acquisitions  of
resellers  of  telephony  products  and  integrated  these  operations  with its
existing  direct  sales  operations  in the same  geographic  areas and in other
strategic  markets.  There can be no assurance that one or more of the Company's
dealers  will  not be  acquired  by a  competitor  and that the loss of any such
dealer  so  acquired  will not  adversely  affect  the  Company's  business  and
operating  results.  See  "Management's  Discussion  and  Analysis of  Financial
Condition and Results of Operations" and "Business--Sales and Distribution."


RISKS OF PROVIDING LONG DISTANCE SERVICES

   Inter-Tel  depends on a reliable  supply of  telecommunications  services and
information  from  several  long  distance  carriers.  Because  it does  not own
transmission  facilities,  the Company relies on long distance  carriers for the
provision  of  network  services  to the  Company's  customers  and for  billing
information.  Long  distance  services  are subject to extensive  and  uncertain
governmental  regulation  on both the federal and state  level.  There can be no
assurance  that the  promulgation  of certain  regulations,  such as regulations
requiring the reduction of direct-dial  billing rates, will not adversely affect
the Company's business and operating results. The Company currently resells long
distance  services  pursuant to  contracts  with three of the six  largest  long
distance carriers with U.S. networks, and is negotiating a similar contract with
a  fourth.  These  contracts  typically  have a  multi-year  term in  which  the
Company's prices are relatively fixed and have minimum use  requirements.  There
can be no assurance that the Company will meet

                                        7


<PAGE>

minimum use commitments,  will be able to negotiate lower rates with carriers in
the  event of any  decrease  in end user  rates  or will be able to  extend  its
contracts with long distance  carriers at prices  favorable to the Company.  The
Company's  ability to continue to expand its long  distance  service  operations
will depend on its ability to continue to secure reliable long distance services
from a number of long distance  carriers and the willingness of such carriers to
continue to make  telecommunications  services and billing information available
to the Company on favorable terms. See "Business--Products and Services."


DEPENDENCE ON KEY PERSONNEL


   The  Company is  dependent  on the  continued  service of, and its ability to
attract  and  retain,  qualified  technical,  marketing,  sales  and  managerial
personnel. The competition for such personnel is intense, and the loss of any of
such  persons,  as well as the failure to recruit  additional  key technical and
sales personnel in a timely manner,  would have a material adverse effect on the
Company's  business and operating  results.  There can be no assurance  that the
Company will be able to continue to attract and retain the  qualified  personnel
necessary for the  development of its business.  The Company  currently does not
have employment contracts with any of its employees. See "Business--Employees."


POSSIBLE VOLATILITY OF STOCK PRICE

   The Company  believes  that factors  such as  announcements  of  developments
relating to the Company's  business,  fluctuations  in the  Company's  operating
results, general conditions in the telecommunications  industry or the worldwide
economy,  changes in legislation or regulation affecting the  telecommunications
industry,  an outbreak of  hostilities,  a shortfall in revenue or earnings from
securities analysts' expectations, announcements of technological innovations or
new products or enhancements by the Company or its competitors,  developments in
intellectual  property rights and  developments  in the Company's  relationships
with its customers and suppliers  could cause the price of the Company's  Common
Stock to  fluctuate,  perhaps  substantially.  In addition,  in recent years the
stock  market in  general,  and the market for  shares of  technology  stocks in
particular,  have experienced extreme price fluctuations,  which have often been
unrelated to the operating  performance of affected  companies.  There can be no
assurance  that  the  market  price  of the  Company's  Common  Stock  will  not
experience significant  fluctuations in the future,  including fluctuations that
are unrelated to the Company's performance. See "Price Range of Common Stock."


CONCENTRATION OF OWNERSHIP

   Immediately  following this offering,  the Company's Chairman of the Board of
Directors and Chief Executive Officer will beneficially own approximately 25% of
the  outstanding   shares  of  the  Common  Stock   (approximately  22%  if  the
Underwriters'  over-allotment option is exercised in full). As a result, he will
have the ability to exercise  significant  influence over all matters  requiring
shareholder approval. In addition, the concentration of ownership could have the
effect of  delaying  or  preventing  a change in  control  of the  Company.  See
"Selling Shareholders."


                                 THE COMPANY

   The Company was  incorporated in Arizona in July 1969. Its principal  offices
are  located  at 7300  West  Boston  Street,  Chandler,  Arizona  85226  and its
telephone number at that address is (601) 961-9000.  As used in this Prospectus,
"Inter-Tel"  or  the  "Company"  refers  to  Inter-Tel,   Incorporated  and  its
subsidiaries.

                                        8


<PAGE>

                               USE OF PROCEEDS


   The net  proceeds to the  Company  from the sale of the  2,000,000  shares of
Common Stock offered by it hereby are estimated to be $32.2 million, based on an
assumed public  offering  price of $17.375 per share and after  deduction of the
estimated  underwriting  discount  and offering  expenses.  A portion of the net
proceeds may be used to finance acquisitions of resellers of telephony products,
other strategic acquisitions or corporate alliances.  The Company considers such
acquisitions  on an  ongoing  basis,  but  has no  current  commitments  for any
acquisition  which  would have a  material  impact on the  Company's  results of
operations or financial condition. The Company intends to use the balance of the
net proceeds primarily for working capital, capital expenditures relating to the
upgrade of infrastructure and other general corporate  purposes.  In particular,
the  Company  expects  to use up to  $5.0  million  of the net  proceeds  of the
offering  for capital  expenditures  relating to the  implementation  of new MIS
systems.  Pending  such  uses,  the  Company  will  invest the net  proceeds  in
investment grade short term income producing  investments.  The Company will not
receive any proceeds from the sale of shares by the Selling Shareholders.


                               DIVIDEND POLICY

   The  Company  has  paid no cash  dividends  on its  Common  Stock  since  its
incorporation  and anticipates that for the foreseeable  future it will continue
to retain any earnings for use in its business.  The Company's  credit agreement
limits the Company's ability to pay cash dividends on its Common Stock.

                         PRICE RANGE OF COMMON STOCK


   The Company's  Common Stock is traded on the Nasdaq National Market under the
symbol INTL. The following table sets forth, for the periods indicated, high and
low reported sale prices per share of the Common Stock as reported on the Nasdaq
National Market.



                                                   HIGH     LOW
                                                -------- --------
          
          1993

          First Quarter ......................  $ 5 1/8  $ 4
          Second Quarter .....................    8        4 1/2
          Third Quarter ......................    7 3/8    5 1/8
          Fourth Quarter .....................    12       6

          1994

          First Quarter ......................    12 1/8   8 5/8
          Second Quarter .....................    11       8 1/2
          Third Quarter ......................    10 1/8   7
          Fourth Quarter .....................     9 3/4   6

          1995

          First Quarter ......................    13       6 7/8
          Second Quarter .....................    16 1/8  11 9/16
          Third Quarter (through July 28)  ...    17 3/4  14 7/8


   On July 28,  1995,  the last  reported  sale price of the Common Stock on the
Nasdaq  National  Market was $17.375 per share. As of June 30, 1995, the Company
had approximately 752 holders of record of its Common Stock.


                                        9


<PAGE>

<TABLE>


                                CAPITALIZATION


   The following table sets forth the short term debt and  capitalization of the
Company at June 30, 1995 and as adjusted to give effect to the issuance and sale
by the Company of 2,000,000  shares of Common Stock offered hereby at an assumed
public offering price of $17.375 per share, and the application of the estimated
net proceeds therefrom.



<CAPTION>
                                                                                JUNE 30, 1995
                                                                          -----------------------
                                                                            ACTUAL    AS ADJUSTED
                                                                          --------- -------------
                                                                               (IN THOUSANDS)

<S>                                                                       <C>       <C>
Short term debt ...........................................               $   --    $   --
                                                                          ========= =============
Long term debt ............................................               $   --    $   --
Shareholders' equity:
Common stock, no par value, 30,000,000 shares authorized,
10,750,231 shares issued and outstanding, 12,750,231
shares issued and outstanding as adjusted(1) ..............                 27,739    59,930
Retained earnings .........................................                 21,160    21,160
Equity adjustment for foreign currency translation  .......                     (5)       (5)
Receivable from Employee Stock Ownership Trust  ...........                   (212)     (212)
                                                                          --------- -------------
Total shareholders' equity ................................                 48,682    80,873
                                                                          --------- -------------
Total capitalization ......................................                $48,682   $80,873
                                                                          ========= =============


<FN>
- ----------
(1) Excludes  (i)  863,200  shares  issuable  upon  exercise  of  stock  options
    outstanding as of June 30, 1995, (ii) 524,488 additional shares reserved for
    future  issuance  pursuant to the  Company's  stock  option  plans and (iii)
    50,000  shares  issuable  upon  exercise  of an  outstanding  warrant  at an
    exercise price of $4.25 per share.
</FN>
</TABLE>


                                       10


<PAGE>


<TABLE>

                     SELECTED CONSOLIDATED FINANCIAL DATA


   The following table summarizes certain selected  consolidated  financial data
of the Company and its subsidiaries. The selected consolidated financial data as
of and for each of the five years  ended  December  31,  1994 and the six months
ended June 30, 1994 and 1995 have been restated to include the financial results
of American Telcom Corp. of Georgia, Inc. and Access West, Inc., which were both
acquired in May 1995 in  transactions  accounted  for as poolings of  interests.
Such acquisitions did not constitute  "significant business combinations" within
the meaning of the rules of the Securities and Exchange Commission. The selected
consolidated  financial data, exclusive of the acquisitions,  as of December 31,
1993 and 1994, and for each of the years in the three-year period ended December
31, 1994,  are derived from  consolidated  financial  statements  that have been
audited by Ernst & Young LLP,  independent  auditors,  which are incorporated by
reference  into this  Prospectus.  The  selected  consolidated  financial  data,
exclusive of the  acquisitions,  as of December 31, 1990,  1991 and 1992 and for
each of the years in the  two-year  period  ended  December 31, 1991 are derived
from audited consolidated  financial statements not included in this Prospectus.
The  selected  consolidated  financial  data as of  June  30,  1995  and for the
six-month  periods  ended  June 30,  1994 and 1995 are  derived  from  unaudited
consolidated  financial statements which are incorporated by reference into this
Prospectus.   The  unaudited   consolidated  financial  statements  include  all
adjustments,   consisting  of  normal  recurring  accruals,  which  the  Company
considers  necessary for a fair  presentation of the financial  position and the
results of operations for these periods.  Operating results for six months ended
June 30, 1995 are not necessarily indicative of the results that may be expected
for the entire fiscal year ending December 31, 1995 or future periods.  The data
presented below should be read in conjunction  with the  Consolidated  Financial
Statements and Notes thereto and other  financial  information  incorporated  by
reference into this Prospectus.



<CAPTION>
                                                                                                    SIX MONTHS
                                                         YEAR ENDED DECEMBER 31,                   ENDED JUNE 30,
                                          ---------------------------------------------------- ----------------------
                                           1990       1991      1992       1993       1994      1994        1995
                                          --------- ---------- --------- ---------- ---------- --------- ------------
                                                            (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                      <C>       <C>        <C>       <C>        <C>        <C>       <C>
STATEMENT OF OPERATIONS DATA:
Net sales ....................           $70,785   $71,509    $87,211   $102,377   $122,617   $58,465   $  70,894
Cost of sales ................            44,364    44,229     53,585     62,791     73,482    35,508      41,830
                                         --------- ---------- --------- ---------- ---------- --------- ------------
Gross profit .................            26,421    27,280     33,626     39,586     49,135    22,957      29,064
Research and development  ....             3,380     3,638      3,928      4,114      4,537     2,135       2,880
Selling, general and
administrative ...............            18,935    21,521     24,545     29,032     35,785    16,769      20,342
Special charge ...............               --        --         --         --         --        --        1,315(1)
                                         --------- ---------- --------- ---------- ---------- --------- ------------
Operating income .............             4,106     2,121      5,153      6,440      8,813     4,053       4,527
Interest and other income  ...               550       515        664        282        904       285         565
Interest expense .............             1,106       944        727        445        120        62          77
Income taxes .................             1,586       676      1,901      2,381      3,648     1,626       1,906
                                         --------- ---------- --------- ---------- ---------- --------- ------------
Net income (loss):
Continuing operations ........             1,964     1,016      3,189      3,896      5,949     2,650       3,109(1)
Discontinued operations  .....              (523)   (5,148)       --         --         --        --          --
                                         --------- ---------- --------- ---------- ---------- --------- ------------
Net income (loss) ............           $ 1,441   $(4,132)   $ 3,189   $  3,896   $  5,949   $ 2,650   $   3,109(1)
                                         ========= ========== ========= ========== ========== ========= ============
Income (loss) per share:
Continuing operations ........           $   .23   $   .12    $   .37   $    .43   $    .55   $   .24   $     .28(1)
Discontinued operations  .....              (.06)     (.61)       --         --         --        --          --
                                         --------- ---------- --------- ---------- ---------- --------- ------------ 
Net income (loss) ............           $   .17   $  (.49)   $   .37   $    .43   $    .55   $   .24   $     .28(1)
                                         ========= ========== ========= ========== ========== ========= ============
Weighted average shares and
share equivalents ............             8,731     8,405      8,612      8,982     10,852    10,848      11,129
</TABLE>



<TABLE>
<CAPTION>
                                                            DECEMBER 31,                         JUNE 30,
                                           1990      1991      1992       1993       1994          1995
                                         --------- --------- --------- ---------- ----------    ----------
                                                                       (IN THOUSANDS)
<S>                                      <C>       <C>       <C>       <C>        <C>           <C>
BALANCE SHEET DATA:
Working capital  ....                    $10,285   $ 8,228   $12,514   $ 34,198   $ 37,245      $38,890
Total assets ........                     42,095    41,118    37,568     57,270     67,418       75,249
Shareholders' equity                      21,025    16,806    19,382     38,542     45,098       48,682


<FN>

- ----------
(1) Operating income includes a special charge of $1,315,000,  which reduced net
    income by $815,000,  or $.07 per share.  This special charge  reflects costs
    associated with  integrating  the operations of the two acquired  companies.
    Without this  special  charge,  the Company  would have  reported  operating
    income  of   approximately   $5,842,000  and  net  income  of  approximately
    $3,924,000, or $.35 per share, in the six months ended June 30, 1995.

</FN>
</TABLE>

                                       11








<PAGE>
              MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                     CONDITION AND RESULTS OF OPERATIONS

GENERAL

   Inter-Tel  is a single point of contact,  full  service  provider of business
telephone systems,  telecommunications software applications, computer telephony
integration,  voice processing  software and long distance calling services,  as
well as maintenance, leasing and support services.

   The Company has developed a network of direct sales offices and dealers which
sells the Company's  products,  and in recent periods the Company has focused on
expanding its direct sales capabilities and its dealer network.  The Company has
effected a number of strategic  acquisitions of resellers of telephony  products
and integrated these operations with its existing direct sales operations in the
same geographic areas and in other strategic markets.

   Sales of systems through the Company's dealers typically generate lower gross
margins than sales through the  Company's  direct sales  organization,  although
direct  sales   typically   require  higher  levels  of  selling,   general  and
administrative  expenses.  In addition,  the Company's long distance and network
services  typically  generate lower gross margins than sales of system products.
Accordingly, the Company's margins may vary from period to period depending upon
distribution channel and product mix. In the event that sales through dealers or
sales of long  distance  services  increase as a  percentage  of net sales,  the
Company's overall gross margin would decline.


   The Company's  operating results depend upon a variety of factors,  including
the volume and timing of orders  received  during a period,  the mix of products
sold and mix of distribution channels, general economic conditions,  patterns of
capital  spending  by  customers,  the timing of new product  announcements  and
releases  by  the  Company  and  its  competitors,  pricing  pressures  and  the
availability  and cost of products and components from the Company's  suppliers.
In addition,  the Company is subject to seasonality in its operating results, as
net  sales  for the first and third  quarters  are  frequently  less than  those
experienced during the fourth and second quarters, respectively.

    All  periods  have been  restated to reflect  the  acquisitions  of American
Telcom  Corp.  of  Georgia,  Inc.  and  Access  West,  Inc.  in May  1995.  Each
transaction was accounted for as a pooling of interests.

RESULTS OF OPERATIONS

   The following  table sets forth certain  statement of operations  data of the
Company expressed as a percentage of net sales for the periods indicated:


                                          SIX MONTHS ENDED
                                      YEAR ENDED DECEMBER 31,       JUNE 30,
                                    -------------------------- -----------------
                                       1992     1993     1994     1994     1995
                                    -------- -------- -------- -------- --------
Net sales ................          100.0%   100.0%   100.0%   100.0%   100.0%
Cost of sales ............           61.5     61.3     59.9     60.7     59.0
                                    -------- -------- -------- -------- --------
Gross profit .............           38.5     38.7     40.1     39.3     41.0
Research and development              4.5      4.0      3.7      3.7      4.0
Selling, general and
 administrative ..........           28.1     28.5     29.2     28.7     28.7
Special charge ...........             --       --       --       --      1.9
                                    -------- -------- -------- -------- --------
Operating income .........            5.9      6.2      7.2      6.9      6.4
Interest and other income             0.8      0.3      0.7      0.5      0.8
Interest expense .........            0.8      0.4      0.1      0.1      0.1
Income taxes .............            2.2      2.3      3.0      2.8      2.7
                                    -------- -------- -------- -------- --------
Net income ...............            3.7%     3.8%     4.8%     4.5%     4.4%
                                    ======== ======== ======== ======== ========

                                       12


<PAGE>



 SIX MONTHS ENDED JUNE 30, 1995 COMPARED TO SIX MONTHS ENDED JUNE 30, 1994


   Net sales  increased  21.3% to $70.9  million in the first six months of 1995
from $58.5  million in the first six months of 1994.  The increase was primarily
attributable  to  increased  shipments of AXXESS  systems and software  products
through the Company's  dealer network and direct sales offices,  and an increase
in sales of long distance services.

   Gross profit increased to $29.1 million,  or 41.0% of net sales, in the first
six months of 1995 from $23.0 million,  or 39.3% of net sales,  in the first six
months of 1994.  The  increase  in gross  margin was  primarily  due to a higher
percentage of sales derived from AXXESS  systems and software,  which was offset
in part by a higher  percentage of sales through  dealers and increased sales of
the Company's long distance services.

   Research and development  expenses increased to $2.9 million,  or 4.0% of net
sales, in the first six months of 1995 from $2.1 million,  or 3.7% of net sales,
in the first six months of 1994.  This  increase was primarily  attributable  to
expenses  relating to the  introduction  of new  products,  including the AXXESS
version 3.0, the  Inter-Tel  Axxent and  AxxessoryTalk  version 3.0. The Company
expects that  research and  development  expenses  will  continue to increase in
absolute  dollars as the Company  continues to develop and enhance  existing and
new technologies and products. These expenses may vary, however, as a percentage
of net sales.

   Selling,  general and administrative  expenses increased to $20.3 million, or
28.7% of net sales, in the first six months of 1995 from $16.8 million, or 28.7%
of net sales, in the first six months of 1994. This increase in absolute dollars
was  primarily  attributable  to the costs  associated  with hiring and training
approximately 40 sales personnel throughout Inter-Tel's 25 direct sales offices.
Higher  sales  commissions  were also paid  based upon  increased  levels of net
sales.  The Company expects that selling,  general and  administrative  expenses
will increase in absolute dollars, but may vary as a percentage of net sales.


   Interest  and other income in both  periods  consisted  primarily of interest
income.


   Net income  increased 17.3% to $3.1 million,  or $.28 per share, in the first
six months of 1995 from $2.7 million, or $.24 per share, in the first six months
of 1994. Net income includes a special charge of approximately $815,000, or $.07
per share,  reflecting the costs  associated with  integrating the operations of
the two  acquired  companies.  The special  charge  principally  includes  costs
associated   with  redundancy  in  inventories,   equipment   abandonment,   the
combination and relocation of business operations,  employee  terminations,  and
the write-off of intangible  assets.  Without this special  charge,  the Company
would have  reported net income of $3.9 million,  or $.35 per share,  in the six
months ended June 30, 1995, an increase of 48.1% over net income of $2.7 million
in the first six months of 1994.


 YEAR ENDED DECEMBER 31, 1994 COMPARED TO YEAR ENDED DECEMBER 31, 1993

   Net sales  increased  19.8% to $122.6  million in 1994 from $102.4 million in
1993. The increase in net sales was primarily attributable to increased sales of
telephone  systems  through the  Company's  direct sales  offices and its dealer
network.  The  remaining  increases  occurred in long  distance  sales and other
operations.  Shipments to the expanded dealer network more than offset decreased
shipments  to  Premier  Telecom  Products,  Inc.  ("Premier"),   previously  the
Company's  private  label  distributor.  Shipments  to  Premier  are  no  longer
significant.

   Gross profit increased to $49.1 million,  or 40.1% of net sales, in 1994 from
$39.6 million,  or 38.7% of net sales,  in 1993.  This increase in gross margins
reflected  the  transition  from  Premier and other  distributors  to the direct
dealer network and the expansion of AXXESS system and software sales.

   Research and development  expenses increased to $4.5 million,  or 3.7% of net
sales, in 1994 from $4.1 million,  or 4.0% of net sales, in 1993. These expenses
in both 1994 and 1993 were directed principally to the continued  development of
the AXXESS and  Inter-Tel  Axxent  software  and  systems  and voice  processing
software applications.

   Selling,  general and administrative  expenses increased to $35.8 million, or
29.2% of net sales in 1994, from $29.0 million,  or 28.5% of net sales, in 1993.
This reflected increased incentive and other compensation,  additional personnel
to support the direct dealer network and expenses  associated  with the start up
of the Company's Asian subsidiary.

                                       13


<PAGE>



   Interest and other income  increased in 1994  principally from the investment
for a full year of the funds  received  in a public  offering  of the  Company's
Common Stock in November 1993 and funds generated through operating cash flow.


   Net income  increased 52.7% to $5.9 million,  or $.55 per share, in 1994 from
$3.9 million,  or $.43 per share, in 1993. Net income per share in 1994 is based
on an additional 1.8 million average shares outstanding in 1994,  reflecting the
1993 public offering.


 YEAR ENDED DECEMBER 31, 1993 COMPARED TO YEAR ENDED DECEMBER 31, 1992

   Net sales  increased  17.4% in 1993 to $102.4  million from $87.2  million in
1992. The increase in net sales primarily  reflected increased sales through the
Company's  direct sales  offices,  including new customer sales and higher sales
through the  Company's  Totalease  program.  Sales to the  Company's  network of
direct  dealers  following the  transition in the  distribution  channel,  which
commenced in April 1993, offset a decline in sales to Premier.  Sales to Premier
decreased to $10.1 million, or 9.9% of net sales, in 1993 from $17.1 million, or
19.6% of net sales, in 1992.

   In 1993, gross profit increased to $39.6 million, or 38.7% of net sales, from
$33.6 million,  or 38.5% of net sales, in 1992.  Gross margins  improved in 1993
because of higher sales through the Company's direct sales channel and increased
sales through the Company's  Totalease program,  as well as higher gross margins
on sales to direct dealers following the transition away from Premier.

   Research and development expenses increased to $4.1 million in 1993 from $3.9
million  in 1992  and  were  4.0% and  4.5% of net  sales,  respectively.  These
expenses in both periods were directed  principally to continued  development of
the Company's new AXXESS system.


   Selling,  general and administrative  expenses increased to $29.0 million, or
28.5% of net sales, in 1993, from $24.5 million, or 28.1% of net sales, in 1992.
This increase reflected increased compensation,  additional personnel to support
the Company's direct dealer network and a one-time  expense  associated with the
Company's move into its new  headquarters.  Such increases were partially offset
by reductions in key executive incentive compensation.

   Interest and other  income in 1993  consisted  primarily of interest  income.
Interest  and other  income in 1992 was derived  principally  from a gain on the
sale of the Company's  headquarters,  as well as interest income relating to the
refund of import duties.  Interest  expense  during 1993  decreased  principally
because of lower interest rates and reduced long and short term borrowings.


   Net income in 1993  increased to $3.9 million,  or $.43 per share,  from $3.2
million, or $.37 per share, in 1992.

INFLATION/CURRENCY FLUCTUATION

   Inflation and currency fluctuations have not previously had a material impact
on Inter-Tel's  operations.  International sales and procurement agreements have
traditionally been denominated in U.S. currency.  Moreover, a significant amount
of  contract  manufacturing  has been or is  expected  to be  moved to  domestic
sources.  The expansion of  international  operations in the United  Kingdom and
Europe and  anticipated  increased  sales in Japan and Asia and elsewhere  could
result in higher  international  sales as a percentage  of total  revenues,  but
international revenues are currently not significant.

LIQUIDITY AND CAPITAL RESOURCES


   The Company continues to expand its dealer network, which has required and is
expected  to  continue  to  require  working  capital  for  increased   accounts
receivable  and  inventories.  During  the  first six  months of 1995,  accounts
receivable and inventories  increased  approximately $9.1 million. This increase
was  principally  funded by operating cash flow and existing cash balances.  The
Company also expended  approximately $3.9 million during the first six months of
1995 for  property  and  equipment.  The  Company  intends to  continue  to make
significant capital expenditures  through the end of 1995,  principally relating
to the  implementation  of the Company's new MIS systems.  At June 30, 1995, the
Company had $10.4 million in cash and  equivalents,  which represents a decrease
of approximately $5.0 million from December 31, 1994.


                                       14


<PAGE>



   The Company has a loan agreement with Bank One, Arizona,  N.A. This agreement
provides for a $5.0 million, unsecured, revolving line of credit, which is being
used  primarily  to  support  international  letters  of  credit  to  suppliers.
Outstanding  balances  bear  interest at the bank's  prime  rate.  In the fourth
quarter of 1993,  the Company repaid all long and short term debt from a portion
of the net  proceeds  received  from its 1993  public  offering.  The  remaining
proceeds were added to working capital.


   The Company  offers to its  customers  lease  financing  and other  services,
including its Totalease program,  through its Inter-Tel Leasing subsidiary.  The
Company  funds its  Totalease  program  in part  through  the sale to  financial
institutions of rental income streams under the leases. Resold Totalease rentals
totaling  $27.0 million and $19.9 million  remain  unbilled at June 30, 1995 and
December 31, 1994,  respectively.  The Company is obligated to  repurchase  such
income  streams in the event of defaults by lease  customers  and,  accordingly,
maintains  reserves based upon loss  experience and past due accounts.  Although
the Company to date has been able to resell the rental streams from leases under
the Totalease  program  profitably and on a  substantially  current  basis,  the
timing and  profitability  of lease resales could impact the Company's  business
and operating  results,  particularly in an environment of fluctuating  interest
rates.  If the  Company is  required to  repurchase  rental  streams and realize
losses thereon in amounts exceeding its reserves,  its operating results will be
adversely affected.


   The Company believes that the net proceeds from this offering and its working
capital and credit  facilities,  together with cash generated  from  operations,
will be  sufficient  to fund  purchases of capital  equipment,  finance any cash
acquisitions which the Company may consider and provide adequate working capital
for the foreseeable  future.  However,  to the extent that additional  funds are
required in the future to address  working  capital needs and to provide funding
for capital expenditures,  expansion of the business or additional acquisitions,
the Company  will seek  additional  financing.  There can be no  assurance  that
additional financing will be available when required or on acceptable terms.

                                       15


<PAGE>

                                   BUSINESS


   Inter-Tel  is a single point of contact,  full  service  provider of business
telephone systems,  telecommunications software applications, computer telephony
integration (CTI), voice processing software and long distance calling services,
as well as  maintenance,  leasing and support  services.  Because of the modular
design and high level of software content in the Company's  products,  including
its AXXESS and Inter-Tel Axxent systems, customers can readily increase the size
and  functionality  of their  systems as their future  telecommunications  needs
change.  The Company  believes that it is a leading  supplier of small to medium
size business telephone systems.

    The Company has developed a distribution network of direct sales offices and
dealers which sells the Company's products to small to medium size organizations
and to divisions or departments of larger  organizations,  including Fortune 500
companies,  large service organizations and governmental agencies. In the United
States,  the  Company  has 25 direct  sales  offices  and a growing  network  of
hundreds of dealers that purchase directly from the Company. The Company is also
in the process of expanding its international dealer network.

INDUSTRY BACKGROUND


   In recent years, advances in telecommunications technologies have facilitated
the   development   of   increasingly   sophisticated   telephone   systems  and
applications.   Telecommunications  systems  have  evolved  from  simple  analog
telephones to sophisticated digital systems and applications. Users increasingly
rely  upon  a   variety   of   applications,   including   conference   calling,
speakerphones,   voice   processing   and   automated   attendant,   to  improve
communications  within  their  organizations  and with  customers  and  vendors.
Digital   technology   has   facilitated   the   integration  of  computing  and
telecommunications  technologies,  also known as computer telephony integration,
which  has made  possible  a number of new  applications  that  further  enhance
productivity. Examples of these applications include automatic call distribution
(which  provides  for  queuing  and  prioritization  of  incoming  calls),  call
accounting  (which  permits  accounting  for  telephone  usage and toll  calls),
facsimile storage and forwarding,  electronic data interchange between customers
and  vendors  and  the  use of  automatic  number  identification  coupled  with
"database look-up," where customer information is retrieved automatically from a
computerized database when the customer calls.


   Historically,  advanced  technologies  and  applications  have been initially
introduced in large  telecommunications  systems.  However, small to medium size
businesses and other  organizations,  as well as small to medium size facilities
of larger  organizations,  are  increasingly  requiring  advanced  features  and
applications  at a more effective  price-performance  point, in order to improve
efficiency and enhance competitiveness.

   Following  the breakup of the Bell  telephone  system in 1984,  which removed
restrictions  on the  ability of the RBOCs to  purchase  telephone  systems  and
equipment from independent suppliers and to resell such systems and equipment to
end users, the market for  telecommunications  systems and  applications  became
increasingly fragmented. The number of independent suppliers and distributors of
telecommunications  equipment  initially  increased,  but  increased  levels  of
competition led to consolidation among suppliers and distributors.  In addition,
different  telecommunications systems and applications were often available from
only one or a limited  number of suppliers,  which required  businesses  seeking
complete   telecommunications  systems  to  work  with  a  number  of  different
suppliers.  A business seeking a telephone system,  voice mail and long distance
services  would most  likely  purchase  the  products  and  services  from three
separate vendors.

   As businesses' telecommunications requirements have become more advanced, the
integration  of  the  different  parts  of  a  system  has  become  increasingly
difficult.   The  system  integration,   service  and  support  capabilities  of
telecommunications  suppliers have become significant  competitive  factors.  In
order to meet the needs of end users,  suppliers have been increasingly required
to develop close relationships with end users.

                                       16


<PAGE>


STRATEGY

   The  Company's  strategy  is to  offer  to its  customers,  through  a  broad
distribution network, a single source for their full range of telecommunications
requirements,  and to provide to its market segment, on a cost-effective  basis,
advanced  technologies and services that have achieved  acceptance in the market
for larger systems.

   o Offer Total Telephony Solution
   The Company  offers a broad  range of products  and  services  that  provides
customers   with  a  single   source  to  fulfill   their   current  and  future
telecommunications and telephony needs. Inter-Tel couples this solution-oriented
approach  with a high level of  customer  service  and a  commitment  to quality
throughout  the  Company's  operations.  The  Company's  telephone  switches and
telephones can be integrated with the Company's long distance calling  services,
voice  mail,  automated  attendant  and other  telecommunications  applications,
support for interactive voice response and leasing and support services. Because
of the modular  design of the  Company's  systems and the high level of software
content  in  its  products,   customers  can  readily   increase  the  size  and
functionality  of their  systems as their  telephony  needs change by purchasing
additional equipment, applications or services or by upgrading to new systems or
advanced  versions of existing  systems.  The Company  believes that many of its
customers  prefer to purchase  telephony  equipment  and services  from a single
source because of the convenience,  consistency of service,  ease of upgrade and
confidence  in the  performance  of integrated  systems and services.

   o Provide Advanced Products
   The Company seeks to provide its customers  with advanced  telecommunications
technologies on a cost-effective  basis. In many cases, the Company develops new
technologies  as  software  upgrades or add-ons to  existing  products.  Ongoing
research  and  development  efforts  are  directed  to  the  development  of new
products,  applications  and  services  for  sale  into the  Company's  existing
customer base and to new customers.  The Company's  AXXESS telephone system is a
fully-digital,  software-intensive  system  which  incorporates  digital  signal
processing (DSP) components and open architecture  interfaces.  These interfaces
enable the AXXESS telephone  system to interact with  applications and databases
on attached computers, and permit customers to integrate their telephone systems
with a number  of  computer-based  applications,  including  automatic  database
look-up,  call accounting,  automatic call  distribution,  facsimile storage and
forwarding and exchange of electronic  data between  customers and vendors.  The
Company  recently  announced the  introduction of the Inter-Tel Axxent telephone
system,   which  is  intended  to  bring  many  of  the  advanced  features  and
functionality of the AXXESS system to smaller  businesses.  The Inter-Tel Axxent
is  expected  to have a high level of computer  telephony  integration  and full
function plug-in voicemail. Through CTI and advanced network services, Inter-Tel
provides  technology  that is designed to enable its  customers to improve their
efficiency and enhance their competitiveness.

   o Broaden Range of Services
   The Company seeks to expand the range of telephony  services it offers to end
users.  In addition to its telephone  systems and software,  Inter-Tel  offers a
variety of long distance calling services,  including domestic and international
calling services,  800 calling  services,  dedicated  services,  voice and video
conferencing  and customized  billing.  Inter-Tel's  strategy is to increase the
volume of its long distance  services,  which the Company expects will enable it
to become  increasingly  price  competitive.  The  Company's  Totalease  program
enables an end user to acquire a full range of telephony systems,  applications,
maintenance  and support  services,  as well as lease  financing,  from a single
source. In addition, the Company resells to end users a number of the industry's
leading  telecommunications  products,  including  voice and video  conferencing
equipment,  headsets,  paging equipment and wireless communications equipment.

   o Expand Distribution Channels
   The Company  continues to expand its distribution  channels through a growing
network of dealers,  expansion of the Company's direct sales force and extension
into international markets. The Company has established sales relationships with
hundreds of dealers and continues to expand this network.  The Company  believes
that  expansion of this  network and the  Company's  direct  sales  offices will
facilitate the

                                       17


<PAGE>


expansion  of  the  Company's  overall  distribution  network  and  enhance  the
Company's  access to end user customers,  thereby enabling the Company to better
satisfy  customer  requirements.  The Company is in the process of  establishing
dealer  networks in Japan and Asia and is  expanding  its dealer  network in the
United Kingdom and Europe. The Company has expanded its direct sales activity in
recent periods through strategic acquisitions of resellers of telephony products
and  services in areas where the Company has existing  direct sales  offices and
other strategic markets, and considers additional  acquisition  opportunities on
an ongoing basis. The Company also intends to expand its  distribution  channels
by selling certain of its CTI products and services through  computer  equipment
dealers and software resellers.


PRODUCTS AND SERVICES


   The Company  has a broad  range of products  designed to support the needs of
businesses and other organizations requiring telephone system installations. The
Company's  principal products are telephone systems which support  installations
of 5 to 500 telephones, CTI, voice processing software and long distance calling
services.  The Company's principal system sales consist of systems supporting 11
to 200  telephones  with  suggested  retail  prices of up to $200,000 per system
depending on  configuration.  The Company also offers  maintenance,  leasing and
support services, and resells other telecommunications products.


 TELEPHONE SYSTEMS

   AXXESS.  The  Company's  AXXESS  version  2.0  supports  a total of 12 to 160
telephones  and trunk  lines,  and has a suggested  retail  price  ranging  from
approximately   $8,000  to  $70,000.   The  system  incorporates   fully-digital
processing  and  transmission  to the  desktop  and  several  open  architecture
interfaces  which  allow the  system to be  integrated  with and  controlled  by
attached personal computers (PCs) and workstations. The system incorporates over
one million lines of proprietary,  object-oriented C++ software developed by the
Company, which facilitates upgrades and incorporation of additional features and
functionality.


   The Company  recently  announced the  introduction  of AXXESS  version 3.0, a
system that expands the system  capacity to 256  telephones  and trunk lines and
enhances the open architecture capabilities of the system. In addition,  version
3.0 will port the  software  to faster  microprocessors,  which is  expected  to
permit the AXXESS system to continue to expand and to enhance the  functionality
and  performance  of these larger  systems as a customer's  system  requirements
increase.  Commercial  shipments  are expected to begin in the third  quarter of
1995.


   AXXESS "Executive" telephones incorporate  user-friendly,  6x16 character LCD
displays  with menu keys that  permit  the user to  select  from  multiple  menu
choices  or  access  additional  menu  screens.  AxxessoryTalk,   the  Company's
integrated voice processing  application,  permits pushbutton selection of voice
processing  commands  appearing  on the LCD display,  as well as  voice-prompted
selections through the telephone keypad.  The system is multi-lingual,  offering
multiple voice prompts and LCD displays and allowing the user to switch from one
language to the other.  The Company  expects to add additional  languages in the
future.

   The AXXESS system supports  several open  architecture  interfaces that allow
external  computers to interact and control the AXXESS system  through  industry
standard   interfaces.   The  AXXESS  system  supports  an  RS-232  system-level
interface,  an RS-232  Hayes-based  desktop interface and a Windows Dynamic Data
Exchange (DDE) interface through the  AxxessoryConnect  product. The Company has
Developer Toolkits available that include the detailed interface specifications,
application   notes  and  development  tools  to  assist  third  party  software
developers to develop  vertical  market  applications  for the AXXESS  products.
AXXESS   applications   include  database  look-up  (which  utilizes   caller-ID
information to retrieve customer  information  automatically from a computerized
database),  automated  attendant,  call center  applications,  interactive voice
response,  automatic call  distribution  (which queues and prioritizes  incoming
calls) and call accounting  (which permits the monitoring of telephone usage and
toll cost). The Company recently  announced  support of the Microsoft  Telephone
Application Programming Interface (TAPI) in AxxessoryConnect  version 2.0, which
is currently  scheduled for release in the third quarter of 1995, and support of
the Novell Telephony Services Application  Programming Interface (TSAPI),  which
is currently  scheduled  for release in the fourth  quarter of 1995.  The AXXESS
system is  managed  through a  Windows-based  interface  on a PC, to  facilitate
installation, system configuration and programming.

                                       18


<PAGE>

   The AXXESS  system  utilizes  advanced  software  to  configure  and  utilize
real-time DSP  semiconductor  components  incorporated into the system hardware.
The use of DSPs  and  related  software  lowers  system  costs,  permits  higher
functionality  and  increases  system  flexibility.  For  example,  DSPs  can be
configured by the system manager for different  combinations  of  speakerphones,
conference   capabilities   and  other   DSP-based   facilities.   The  system's
speakerphones incorporate full-duplex technology, which permits the telephone to
transmit in both  directions  at the same time without the necessity to override
one speaker's voice to prevent feedback interference.

   The AXXESS  software  is written in a  high-level,  object-oriented  language
which can operate on many commonly used microprocessors.


   Inter-Tel  Axxent.  The Company  recently  announced the  introduction of the
Inter-Tel  Axxent  telephone  system,  which is  expected  to  begin  commercial
shipment in the third quarter of 1995. The Inter-Tel Axxent system  incorporates
fully-digital  processing  and  transmission  to the desktop  and  several  open
architecture  interfaces.  Small businesses are demanding  additional  telephony
applications  such as  voicemail,  speakerphones,  conferencing  and  caller ID.
Inter-Tel  Axxent  is  designed  to  bring  many of the  advanced  features  and
functionality of the AXXESS system to smaller  installations on a cost-effective
basis  while   enabling   users  to  migrate  to  an  AXXESS   system  as  their
telecommunications needs evolve.

   Inter-Tel  Axxent  supports a total of 4 to 16 telephones  and 8 trunk lines,
and is expected to have a suggested  retail  price  ranging  from  approximately
$3,000 to $13,000. Inter-Tel Axxent system telephones,  like those of the AXXESS
system,  incorporate user-friendly LCD displays with menu keys. Inter-Tel Axxent
contains  the  same  open  architecture   interfaces  as  AXXESS,  which  permit
integrated  connection  to a PC or  workstation  and  enable  a  number  of  CTI
features.  The  Inter-Tel  Axxent  system is housed in a standard  PC  mid-tower
chassis, which is expected to enhance the upgradeability of the system.

   IMX  1224/2460,  IMX 256 and IMX 416/832.  The IMX line of products  offers a
broad range of features  including  extensive call control and system management
capabilities.  The analog IMX 1224/2460  systems support up to 60 telephones and
24 trunk lines,  with a modular  design that allows  capacity to be increased in
increments  of 6  telephones  and 6 trunk  lines.  The  digital  IMX 256 and IMX
416/832  systems  are  currently  the  Company's  largest  systems.  The IMX 256
supports  as many as 256  ports,  which may be  allocated  by the end user among
telephones  and trunk lines in order to best meet the end user's needs.  IMX 416
supports up to 416 ports and the IMX 832  supports up to 832 ports.  Each of the
IMX 256, IMX 416 and IMX 832 is expandable using  insertable  modules (which are
common to each of these platforms) in increments of 8 or 16 telephones,  8 trunk
lines or 24  digital-connection  T-1 trunk lines. The suggested retail price per
system of the IMX 1224/2460  ranges from  approximately  $5,000 to $30,000,  the
suggested  retail  price per  system of the IMX 256  ranges  from  approximately
$25,000 to $75,000, and the suggested retail price per system of the IMX 416/832
ranges from approximately $40,000 to $200,000.


   GLX and GLX+/GMX 48. The Company's GLX and GLX+ analog  product lines support
up to 12  telephones  and 6 outside  trunk  lines.  They are  designed for small
businesses such as restaurants, shops and professional offices. The GLX and GLX+
systems  feature  internal  speakerphones,  call  forwarding  capability  and an
optional data port for modems and data connections. In addition, the GLX+ has an
LCD display and supports single line telephones and voice processing.

   The analog GMX 48 supports up to 48 telephones and 24 trunk lines. The system
is modular and permits  expansion  in  increments  of 8  telephones  and 4 trunk
lines.  The GMX product offers many features found on larger systems,  including
advanced  messaging  capabilities.  The GMX 48 is used by professional  offices,
manufacturing  operations,  large retail stores and financial institutions.  The
Company sells these systems  primarily through dealers and direct sales offices.
The  suggested  retail  price per  system of the GLX ranges  from  approximately
$1,500 to $5,000;  the suggested  retail price per system of the GMX ranges from
approximately $3,000 to $20,000.

                                       19


<PAGE>

   Product  Features.  The Company's  telephone systems provide a broad range of
standard features,  including automated  attendant,  call forward,  off premises
notification  and day/night toll  restrictions.  The AXXESS system  incorporates
more advanced features, certain of which are described below.

   o  Automatic call distribution  (ACD).  Incoming calls are distributed evenly
      over a service group and customers hear pre-recorded announcements telling
      them they will be handled by the next  available  agent.  ACD  supervisors
      receive real time and historical reports on the status of the group(s).

   o  Automatic  database retrieval ("screen pop"). Based on the calling number,
      the system accepts a modem tone prior to accepting the customer call. This
      modem tone is used to identify  the  customer  and to retrieve  (or "pop")
      information from the customer's database to the user's computer screen.

   o  Multi-lingual feature operation.  The AXXESS system can be readily adapted
      to other languages by changing the voiced prompts and the menus on the LCD
      displays.   The  AXXESS  system  currently  offers  English  and  Japanese
      versions.

   o  Caller  ID. In areas  where  this  service  is  offered  by the  telephone
      utility,  the AXXESS LCD display enables the name and telephone  number of
      the calling party to be displayed to the called party.

   o  Integrated  voice  processing.   Tight   integration   between  the  voice
      processing  system and the telephone  system allows  telephones to display
      each waiting  message and provides a means for the user to randomly select
      among messages by pressing a single button. Features such as play, record,
      pause,  skip and delete appear on the LCD display of the AXXESS  executive
      telephone for rapid access and instant processing.

   o  Personal  computer  programming.  Allows  service  personnel  to connect a
      laptop  computer  and program the system using a Microsoft  Windows  based
      graphical user interface.

   o  Integrated  SMDR/SMDA.  Systems feature an internal Station Message Detail
      Recording (SMDR) report  generator which summarizes  calling patterns in a
      variety of ways to assist in management of system usage.  Further  reports
      may be generated by  transferring  call details to a specialized  computer
      using the SMDR.  Station Message Detail  Accounting (SMDA) enables the end
      user to format and manipulate the information received by the system.

   o  Single  database  management.   Many  systems  require  attached  computer
      applications  such as voice  processing and call accounting  systems to be
      programmed and administrated  separately.  The single database  management
      capability  of the AXXESS system allows the installer to program a variety
      of  options  on  both  the   telephone   system  and   attached   computer
      simultaneously in a single programming session.

 CTI AND SOFTWARE PRODUCTS

   The Company has  developed the  AxxessoryConnect  software  application  that
provides a Windows interface for the AXXESS  telephones.  The enhanced graphical
interface uses the AXXESS Desktop  Interface and provides DDE and Microsoft TAPI
interfaces to allow integration with other Windows  applications.  Using the DDE
interface, customer records can be automatically displayed on the PC screen when
a new call starts to ring the telephone. The AxxessoryConnect application allows
integration  with many  personal  information  managers  and contact  management
applications such as DayTimer Organizer, Lotus Organizer and Commence.

   The Company has also developed the Inside Track call accounting  application.
The  Inside  Track  application  is a Windows  program  that  works  with all of
Inter-Tel's  telephone  systems and provides  detailed call  accounting  reports
which  allow  customers  to track  telephone  costs,  monitor for toll fraud and
abuse, and allocate costs across departments.

 VOICE PROCESSING PRODUCTS AND APPLICATIONS

   The Company has developed AxxessoryTalk, its own voice processing product for
the AXXESS system.  This voice processing  product is integrated with the AXXESS
system via the Company's AxxessLink  software.  It supports up to 500 mailboxes,
up to 16 simultaneous voice ports and up to 30 hours of messages.
The system also incorporates a paging application.

                                       20


<PAGE>

   The Company has incorporated  the features of AxxessoryTalk  into its new IVX
500 voice processing  platform.  This product provides enhanced voice processing
capabilities to the GLX/GMX/IMX  products.  The Company's  products also support
interactive voice response applications through industry-standard protocols.

   The Company recently announced  AxxessoryTalk  version 3.0, which runs on the
OS/2 operating system and supports 500 mailboxes and up to 32 simultaneous  port
connections.  AxxessoryTalk  3.0 also  supports a Fax Back  feature  that allows
customers to call in and have documents faxed back to them. Commercial shipments
are expected to commence in the third  quarter of 1995.  Both the  AxxessoryTalk
and IVX 500 products include the open, industry-standard  multi-vendor interface
protocol (MVIP). MVIP is a standard for connecting  multi-vendor PC-based boards
in voice processing, data switching and video applications.


 OTHER SERVICES AND PRODUCTS

   Long  Distance  Calling  and  Network  Services.  The  Company,  through  its
Inter-Tel  Netsolutions,  Inc.  subsidiary,  resells a variety of  popular  long
distance  calling  services,   including  domestic  and  international   calling
services,   800  calling   services,   dedicated   services,   voice  and  video
conferencing,  customized  billing  and a  variety  of  other  telecommunication
services.  The  Company  believes  that  certain  of its  customers  desire  the
convenience of acquiring long distance  calling services through the same vendor
that the customer uses to purchase its other  telephony  equipment and services.
The Company  currently resells long distance services pursuant to contracts with
three of the six largest U.S.  long  distance  carriers,  and is  negotiating  a
similar  contract with a fourth.  These  contracts  typically  have a multi-year
term,  during which the Company's prices are relatively  fixed, and have minimum
use  requirements.  There can be no  assurance  that the  Company  will meet its
minimum use commitments,  will be able to negotiate lower rates with carriers in
the  event of any  decrease  in end user  rates  or will be able to  extend  its
contracts with long distance  carriers on prices  favorable to the Company.  The
Company is currently tariffed to resell long distance services in 20 states, and
intends to become tariffed in all 50 states.

   The Company markets its long distance  calling and network  services  through
its direct  sales  force.  The Company  provides  training to the sales force to
increase the knowledge and expertise required to sell long distance services.

   Inter-Tel's  sales force  sells long  distance  calling and network  services
together  with its other  products  to the same  customers,  which  the  Company
believes offers it a competitive advantage over certain of its competitors.  The
Company also allows selected  dealers to sell long distance  calling and network
services.  The  Company  utilizes a  combination  of long  distance  carriers to
provide  competitive  rates and services for dealers and  customers  using these
long distance network services.  The Company seeks to increase the number of its
long distance calling customers and the volume of its long distance services, in
order to obtain more favorable pricing from its vendors.


   Leasing  Services.  The  Company  offers its  Totalease  program  through its
Inter-Tel Leasing,  Inc. subsidiary.  Totalease enables an end user to acquire a
full range of telephony systems, applications, maintenance and support services,
as well as  lease  financing,  from a  single  vendor.  The  Totalease  contract
provides a total  system  solution to the customer at a set monthly  cost,  with
system expansion available at predictable additional fees. The typical Totalease
contract  has a term of 60  months,  with the  customer  entitled  to renew at a
specified  price for up to an  additional  36  months.  The  Company  intends to
introduce  single  invoice  billing,  which will enable  customers to manage all
telephone related payables,  including lease payments,  maintenance obligations,
upgrades,  system  expansion and long distance calling services through a single
monthly bill from Inter-Tel.

   Inter-Tel  also  offers a full  line of lease  purchase  financing  to enable
customers to acquire Inter-Tel equipment.  This leasing is available through the
Company's direct offices and dealers. The lease terms range from 24 to 84 months
with $1.00 and fair market  value  purchase  options.  By offering  this type of
financing to acquire Inter-Tel equipment, the customer is able to lease directly
from the manufacturer. In

                                       21


<PAGE>

addition,  Inter-Tel,  or the Inter-Tel dealer, gains an additional  competitive
advantage in the marketplace by maintaining a close customer  relationship.  The
payment  streams  from  these  leases  are sold from  time to time to  financial
institutions in conjunction with the leases from the Totalease program.


   Other Products.  Inter-Tel established its factored products division in 1994
to  provide  "single  sourcing"  of the  industry's  leading  telecommunications
products.  The factored  products  division  resells products that Inter-Tel has
endorsed as the leading  communications  peripherals  needed in many  day-to-day
functions.  Many of these products  interface with Inter-Tel  telephone systems.
Inter-Tel's product selection consists of voice and video conferencing,  battery
backup,  headsets, surge protection,  paging equipment,  wireless communications
and data  multiplexers.  The Company  represents  leading  manufacturers such as
Compression Labs, Inc.,  Tandberg Telecom,  American Power Conversion Corp., ACS
Enterprises,  Inc., Ditek Industries,  Inc., Valcom,  Inc., Kentrox  Industries,
Inc. and other leading telecommunications vendors.


SALES AND DISTRIBUTION


   The Company has developed a network of direct sales offices and dealers which
sells the Company's  products.  In the United States,  the Company has 25 direct
sales offices and a growing network of hundreds of dealers who purchase  systems
directly from the Company.  Dealers are typically located in geographic areas in
which the Company does not maintain direct sales offices.  The Company is in the
process of expanding its international dealer network.


   The Company  believes  that its success  depends in part upon the strength of
its  distribution  channels  and the ability of the  Company to  maintain  close
access to end user  customers.  In recent  periods,  the  Company  has sought to
improve its access to end user customers by effecting strategic  acquisitions of
resellers of telephony products and services in markets in which the Company has
existing  direct  sales  offices  and in other  strategic  markets.  The Company
intends to further expand its  distribution  channels by selling  certain of its
CTI  products  and  services  through  computer  equipment  dealers and software
resellers.


   The Company  typically enters into  non-exclusive  contracts with its dealers
for a term of one or more years.  Inter-Tel generally provides support and other
services to the dealer  pursuant to the terms of the  agreement.  The agreements
often include  requirements that the dealer meet or use its best efforts to meet
minimum  annual  purchase  quotas.  The  Company's  experience  is that  dealers
maintain low inventories of the Company's products and, accordingly, the Company
has  experienced  insignificant  stock  rotation  returns  and price  protection
credits to date.  The Company faces  intense  competition  from other  telephone
system and voice processing system manufacturers for its dealers' attention,  as
most of the Company's  dealers carry  products  which compete with the Company's
products.  There can be no  assurance  that any such dealer will not promote the
products  of the  Company's  competitors  to  the  detriment  of  the  Company's
products.  The loss of any significant dealer or group of dealers,  or any event
or condition  adversely  affecting the Company's  dealer  network,  could have a
material  adverse effect on the Company's  business and operating  results.  See
"Risk Factors--Reliance on Dealer Network."


   International  sales have not been  significant  to date,  and have been made
through the Company's  United Kingdom and Japan  subsidiaries.  In order to sell
its products to customers in other countries, the Company must comply with local
telecommunications  standards.  The AXXESS system can be readily altered through
software  modifications,  which the Company believes will facilitate  compliance
with local  regulations.  In addition,  the AXXESS  system has been  designed to
support  multi-lingual   functionality,   and  currently  supports  English  and
Japanese.  The Company is presently  establishing  dealer  networks in Japan and
Asia and is expanding its dealer network in the United  Kingdom and Europe.  The
Inter-Tel   Axxent   system   is   currently   awaiting    regulatory   approval
internationally. International sales are subject to a number of risks, including
changes in foreign  government  regulations  and  telecommunications  standards,
export  license   requirements,   tariffs  and  taxes,   other  trade  barriers,
fluctuations  in currency  exchange  rates,  difficulty in  collecting  accounts
receivable, difficulty in staffing and managing foreign operations and political
and economic  instability.  Fluctuations in currency  exchange rates could cause
the

                                       22


<PAGE>

Company's  products  to become  relatively  more  expensive  to  customers  in a
particular  country,  leading to a reduction in sales or  profitability  in that
country. In addition,  the costs associated with developing  international sales
may not be offset by increased sales in the short term, or at all.

CUSTOMER SERVICE AND SUPPORT

   The Company  believes  that  service and support is a critical  component  of
customer  satisfaction  and the success of the Company's  business.  Inter-Tel's
telecommunications  expertise enables it to provide its customers with a variety
of systems  consulting  services.  The Company  assists  customers in evaluating
their system requirements and in integrating the hardware,  software and network
components of the customers' systems.

   The Company operates a Technical Support "hotline" to provide a full range of
telephone support to its distributors,  dealers and end user customers,  free of
charge through a toll free number.  The Company also provides  on-site  customer
support and, through remote diagnostic procedures, has the ability to detect and
correct system problems from its Technical Support facilities.

   Information taken from customer call records allows feedback into Inter-Tel's
Quality First  continuous  improvement  process,  thus  providing a road map for
continuous product and service enhancements. Each direct sales office is given a
periodic  service  activity report  summarizing the reasons that technicians are
asking for assistance  and common issues that give rise to technical  inquiries.
This  allows  them to analyze  trends in their  service  operations  and provide
better customer service.

RESEARCH AND DEVELOPMENT

   The Company's  research and  development  efforts over the last several years
have been focused  primarily on development and improvement of the AXXESS system
as well as the  development  of CTI and  other  advanced  applications.  Current
efforts are related to porting AXXESS software to smaller (Inter-Tel Axxent) and
larger  (AXXESS  version  3.0)  versions  of  hardware,   supporting  additional
industry-standard open architecture  interfaces (including TAPI and TSAPI, among
others),  supporting  facsimile  features  using MVIP,  developing  multi-system
networking  capabilities,  developing  fiber  optic  interfaces  on  the  AXXESS
product,  enhancing the  functionality of the  AxxessoryTalk  and IVX-500 (voice
processing)  products,   adapting  the  AXXESS  and  AxxessoryTalk  products  to
international markets and developing additional switch applications and features
that enhance the integration with advanced NetSolutions services and products.

   The Company had a total of 91 personnel  engaged in research and  development
as of June 30, 1995. Research and development  expenses were $3.9 million,  $4.1
million,  $4.5  million and $2.9 million in 1992,  1993,  1994 and the first six
months of 1995, respectively.

MANUFACTURING


   The Company manufactures substantially all of its systems through third party
subcontractors  located in the United States,  the  Philippines and the People's
Republic  of China.  These  subcontractors  use both  standard  and  proprietary
integrated  circuits  and other  electronic  devices and  components  to produce
telephone  switches,  telephones  and printed  circuit  boards to the  Company's
engineering  specifications and designs. The suppliers also inspect and test the
equipment  before  delivering  them  to  the  Company,  which  performs  systems
integration,   software  loading,  final  testing  and  shipment.  Inter-Tel  is
increasing  its  use  of  domestic   subcontractors.   Varian,  a  multinational
electronics  company,  currently  manufactures  a  significant  portion  of  the
Company's  products,  including  substantially all of the printed circuit boards
used in the AXXESS and Inter-Tel  Axxent  systems,  at Varian's  Tempe,  Arizona
facility.  If Varian or any of the Company's other  manufacturers were unable or
unwilling to manufacture the Company's products in the future, the Company could
experience substantial delays in finding alternative sources, which could have a
material adverse effect on the Company's business and operating results.


   While the Company maintains written agreements with its principal  suppliers,
none of such  agreements  requires the suppliers to provide fixed  quantities of
components  or finished  goods at set prices on a long term  basis.  The Company
provides rolling forecast schedules to its suppliers and revises the forecast on
a periodic basis.

                                       23


<PAGE>

   Foreign  manufacturing  facilities  are  subject to  changes in  governmental
policies,  imposition  of tariffs  and import  restrictions,  and other  factors
beyond  the  Company's  control.  Certain  of  the  microprocessors,  integrated
circuits and voice processing  interface cards used in the Company's systems are
currently  available from a single or limited  sources of supply.  The Company's
reliance on third party  manufacturers  involves a number of  additional  risks,
including reduced control over delivery schedules,  quality assurance and costs.
From  time to  time,  the  Company  has  experienced  delays  in the  supply  of
components  and finished  goods,  and there can be no assurance that the Company
will not experience such delays in the future. Any delay in delivery or shortage
of supply of  components  or  finished  goods from  existing  suppliers,  or the
Company's  inability to develop in a timely  manner  alternative  or  additional
sources  if and  when  required,  could  materially  and  adversely  affect  the
Company's  business and operating  results.  There can be no assurance  that the
Company  will be able to continue  to obtain  components  or  finished  goods in
sufficient  quantities or quality or on favorable  pricing and delivery terms in
the  future.  See "Risk  Factors--Dependence  Upon  Contract  Manufacturers  and
Component Suppliers."


QUALITY

   The Company  believes that the quality of its systems,  customer  service and
support,  and other aspects of its organization is a critical element of meeting
the needs of its  customers.  Through its Quality First  continuous  improvement
process,  Inter-Tel implements quality processes throughout its operations.  The
Company has established  formal procedures to ensure  responsiveness to customer
requests,  to monitor response times and to measure customer  satisfaction.  The
Company has also established means by which all end users,  including  customers
of the Company's  resellers,  can make product enhancement  requests directly to
the  Company.  The Company  supports its dealers  through an extensive  training
program at the  Company's  facility and at dealer sites,  a toll free  telephone
number for sales and technical  support and the provision of end user  marketing
materials.  The Company  typically  provides one to two year  warranties  on its
systems to end users. In manufacturing,  the Company  continuously  monitors the
quality of the products  produced on its behalf by the  Company's  manufacturing
subcontractors,   and  is  extending  the  Company's  Quality  First  continuous
improvement process to its suppliers.

COMPETITION

   The market for the Company's  telephone system products is highly competitive
and in recent periods has been  characterized by pricing  pressures and business
consolidations.  The Company's  competitors  include AT&T and NorTel, as well as
Comdial, Executone, Mitel, Panasonic, ROLM, Toshiba and others. The Company also
competes  against the RBOCs,  which offer systems produced by one or more of the
aforementioned  competitors  and also offer Centrex  systems in which  automatic
calling  facilities  are provided  through  equipment  located in the  telephone
company's central office.  Competition by the RBOCs could increase significantly
if the  RBOCs  are  granted  the  right to  manufacture  telephone  systems  and
equipment  themselves  and/or to bundle  the sale of  equipment  with  telephone
calling  services,  activities  which to date  they have  been  restricted  from
undertaking.  Recent legislative initiatives would have the effect of increasing
competition  from the RBOCs.  Key  competitive  factors in the sale of telephone
systems and related  applications include  performance,  features,  reliability,
service and support, name recognition, distribution capability and price.


   In the market for voice  processing  applications,  including voice mail, the
Company  competes  against  Centigram,   Octel,  Active  Voice,  AVT  and  other
competitors,  including telephone systems manufacturers such as AT&T, NorTel and
ROLM, which offer  integrated voice processing  systems under their own label as
well as through various OEM arrangements.  Certain of the Company's  competitors
may achieve  marketing  advantages by bundling their voice processing  equipment
with sales of telephone systems, or by designing their telephone systems so that
they  do not  readily  integrate  with  independent  voice  processing  systems.
Inter-Tel expects that the development of industry  standards and the acceptance
of open  systems  architectures  in the  voice  processing  market  will  reduce
technical  barriers  to market  entry  and lead to  increased  competition.  Key
competitive  factors  in the  sale  of  voice  processing  applications  include
performance, features, name recognition and price.


                                       24


<PAGE>


   In the market for long distance services,  the Company competes against AT&T,
MCI, Sprint and other suppliers,  certain of which also supply the long distance
calling and network  services  that the Company  resells.  Although  the Company
acquires a variety of long distance  calling  services in bulk from certain long
distance  carriers,  there can be no assurance  that the Company will be able to
purchase long distance  calling  services on favorable terms from one or more of
such providers in the future. In addition, a substantial majority of prospective
new long  distance  customers for the Company  currently  purchase long distance
calling services from the Company's competitors. The Company believes that it is
likely to face  increased  competition  in the long  distance  calling  services
market to the  extent  that  telecommunications  deregulation  enables  RBOCs to
supply long distance calling and network services or enables RBOCs and others to
bundle long  distance,  local  telephone and wireless  services.  Moreover,  the
Company  expects to face  increased  competition  in the  future  because of low
technical  barriers  to entry will allow new market  entrants.  Key  competitive
factors in the sale of long distance  services include name  recognition,  price
and performance.

   Many of the Company's  competitors have  significantly  greater financial and
technical   resources,   name   recognition   and  marketing  and   distribution
capabilities  than the  Company.  The  Company  expects  that  competition  will
continue to be intense in the markets addressed by the Company, and there can be
no  assurance  that the  Company  will be able to  compete  successfully  in the
future.


INTELLECTUAL PROPERTY RIGHTS

   In addition to the factors  discussed above, the Company's ability to compete
successfully  depends  on its  ability  to protect  the  proprietary  technology
contained in its products.  The Company has no patents and relies principally on
copyright  and trade  secret  law and  contractual  provisions  to  protect  its
intellectual property. There can be no assurance that any copyright owned by the
Company will not be  invalidated,  circumvented or challenged or that the rights
granted thereunder will provide competitive advantages to the Company.  Further,
there can be no  assurance  that others will not develop  technologies  that are
similar or superior to the  Company's  technology  or  duplicate  the  Company's
technology.  As the Company  expands  its  international  operations,  effective
intellectual  property  protection  may be  unavailable  or  limited  in certain
foreign countries. There can be no assurance that the steps taken by the Company
will prevent misappropriation of its technology.  Litigation may be necessary in
the future to enforce the Company's intellectual property rights, to protect the
Company's trade secrets,  to determine the validity and scope of the proprietary
rights of others,  or to defend  against claims of  infringement  or invalidity.
Such litigation could result in substantial costs and diversion of resources and
could have a material  adverse  effect on the  Company's  business and operating
results.


   From  time  to  time,  the  Company  is  subject  to   proceedings   alleging
infringement  by the Company of intellectual  property rights of others.  If any
such claim is  asserted  against the  Company,  the Company may seek to obtain a
license under the third party's  intellectual  property rights.  There can be no
assurance that a license will be available on terms acceptable to the Company or
at all. In the alternative,  the Company could resort to litigation to challenge
any such claim, and the Company is currently engaged in one such proceeding. See
"Business--Legal Proceedings." Any such proceedings could require the Company to
expend  significant  sums in  litigation  and could  require  the Company to pay
significant damages,  develop  non-infringing  technology or acquire licenses to
the technology which is the subject of the asserted  infringement,  any of which
could have a material  adverse  effect on the  Company's  business and operating
results. See "Risk Factors--Product Protection and Infringement."


EMPLOYEES

   As of June 30, 1995, the Company had a total of 896 employees,  including 237
engaged in sales,  marketing and customer support, 92 in quality,  manufacturing
and related  operations,  91 in research and  development  and 36 in finance and
administration.  The  Company's  future  success will depend upon its ability to
attract,  retain  and  motivate  highly  qualified  employees,  who are in great
demand. None of the

                                       25


<PAGE>


Company's  employees is  represented  by a labor    union  with respect to their
employment by the Company,  and the Company believes that its employee relations
are good. See "Risk Factors--Dependence on Key Personnel."

PROPERTIES

   The Company  maintains  its corporate  headquarters  in an 85,000 square foot
building located in Chandler,  Arizona pursuant to a lease that expires in 2008.
The Company also leases sales and support  offices in a total of 25 locations in
the United States and two locations  overseas.  The Company  expects to move its
corporate offices to another location in Phoenix,  Arizona in the fourth quarter
of 1995.  Following such move, the Company  believes that its facilities will be
adequate to meet its current needs and that additional or alternative space will
be available as necessary in the future on commercially  reasonable  terms.  See
"Risk  Factors--Management  of Growth;  Implementation of Management Information
Systems."

LEGAL PROCEEDINGS

   The Company is involved  from time to time in  litigation  incidental  to its
business.  The Company believes that the outcome of current  litigation will not
have a material  adverse  effect upon its  results of  operations  or  financial
condition and will not disrupt the normal operations of the Company.

                                       26


<PAGE>

                                  MANAGEMENT

   The executive officers and directors of the Company are as follows:

         NAME         AGE                  POSITION
- -------------------- ----- ----------------------------------------------------
Steven G. Mihaylo  ..  51  Chairman of the Board of Directors and Chief 
                           Executive Officer
Thomas C. Parise  ...  40  President and Chief Operating Officer
Craig W. Rauchle  ...  40  Executive Vice President
W. Kris Brown .......  41  Vice President
Michael J. Sargent  .  45  Vice President, Marketing and Strategic Programs
Hiroshige Sugihara  .  35  Vice President, Asia/Pacific
Kurt R. Kneip .......  33  Vice President, Secretary, Treasurer and Chief 
                           Financial Officer
Gary D. Edens .......  53  Director
Maurice H. Esperseth   70  Director
C. Roland Haden  ....  54  Director
Norman Stout ........  37  Director
Kathleen R. Wade  ...  42  Director


    Mr. Mihaylo, the founder of the Company, has served as Chairman of the Board
of Directors of the Company since September 1983 and as Chief Executive  Officer
of the Company  since its  formation  in July 1969.  Mr.  Mihaylo also served as
President  of the  Company  from July 1969 until  September  1983 and again from
March 1984 until  December  1994, and as Chairman of the Board of Directors from
July 1969 to October 1982. Mr. Mihaylo also is a director of MicroAge,  Inc. and
Microtest, Inc.

   Mr. Parise was elected  President and Chief Operating  Officer of the Company
in December  1994. He has been Senior Vice  President of the Company since 1986.
He is also  President of  Inter-Tel  Integrated  Services,  Inc., a wholly owned
research and  development,  manufacturing  and  distribution  subsidiary  of the
Company. Mr. Parise joined the Company in 1981 and became Branch General Manager
of the Phoenix  direct  sales  office in 1982.  In 1983,  he became the Mountain
Regional Vice President,  and in January 1985 he was appointed Vice President of
Operations and Sales Support.

   Mr.  Rauchle was elected  Executive  Vice  President in December 1994. He had
been  Senior  Vice  President  of the  Company and  continues  as  President  of
Inter-Tel  DataCom,  Inc., a wholly owned sales  subsidiary  of the Company.  In
addition,  he  currently  serves the Company and all  subsidiaries  in corporate
strategic planning and mergers and acquisitions  activities.  Mr. Rauchle joined
the Company in 1979 as Branch General  Manager of the Denver direct sales office
and in 1983 was appointed the Central Region Vice President and subsequently the
Western  Regional  Vice  President.  From 1990 to 1992,  Mr.  Rauchle  served as
President of Inter-Tel Communications, Inc.

    Mr. Brown became a Vice President of the Company in December  1994,  when he
was  promoted to  President  of  Inter-Tel  Communications,  which is one of the
Company's  Regional  Direct  Sales  Subsidiaries.  In 1987,  he was  promoted to
Regional Vice President of the Southeast Region. Mr. Brown joined the Company in
1985 as the General Manager of the Tampa direct sales office.

   Mr. Sargent was promoted to Vice President, Marketing and Strategic Programs,
in January 1995. In this position,  he is responsible  for business  development
and  strategic  analysis  of  current  practices  with  the  goal  of  attaining
substantial corporate growth. Mr. Sargent joined Inter-Tel in 1984 as a software
design engineer and progressed  through sales  engineering and sales management,
serving as the Director of Sales and Marketing for the past four years.

    Mr.  Sugihara  has been Vice  President  of the  Company  and  President  of
Inter-Tel  Japan,  Inc. since June 1993. Born in Osaka,  Japan, Mr. Sugihara was
with Forval Corporation,  a publicly traded Japanese company,  from 1984 to 1992
and  in  1989  established  Forval  America,  Inc.,  where  he  served  as  Vice
President/Secretary/Treasurer and member of the Board of Directors.

   Mr. Kneip has served as Vice  President  and Chief  Financial  Officer of the
Company since September 1993. He was elected  Secretary and Treasurer in October
1994.  He joined the  Company in May 1992 as Director of  Corporate  Tax,  after
seven years in public  accounting,  including six years with the accounting firm
of Ernst & Young. Mr. Kneip is a certified public accountant.

                                       27


<PAGE>

   Mr. Edens was elected as a director of the Company in October  1994. He was a
broadcasting  media  executive from 1970 to 1994,  serving as Chairman and Chief
Executive  Officer  of Edens  Broadcasting,  Inc.  from  1984 to 1994  when that
corporation's  nine radio  stations  were sold. He presently is President of The
Hanover Companies, Inc., an investment firm.

    Mr.  Esperseth has been a director of the Company  since  October 1986.  Mr.
Esperseth  joined the Company in January 1983 as Senior Vice  President-Research
and  Development,  after a 32-year career with GTE, and served as Executive Vice
President of Inter-Tel from 1986 to 1988. Mr. Esperseth retired as an officer of
the Company on December 31, 1989.

   Dr. Haden has been a director of the Company  since 1983.  Dr. Haden has been
Vice  Chancellor and Dean of  Engineering  of Texas A&M  University  since 1993.
Previously, he served as Vice Chancellor of Louisiana State University from 1991
to 1993,  Dean of the College of  Engineering  and  Applied  Sciences at Arizona
State  University  from 1989 to 1991,  Vice  President  for Academic  Affairs at
Arizona  State  University  from  1987  to  1988,  and  Dean of the  College  of
Engineering and Applied Sciences at Arizona State University from 1978 to 1987.

    Mr. Stout was elected a director of the Company in October  1994.  Mr. Stout
has been President of Superlite  Block,  a manufacturer  of concrete block since
February 1993. Prior thereto he was employed by  Bouhem-Fields,  Inc. of Dallas,
Texas, a manufacturer of crushed stone, as Chief Executive  Officer from 1990 to
1993 and as Chief Financial Officer from 1986 to 1990. Previously, Mr. Stout was
a certified public accountant with Coopers & Lybrand.

    Ms. Wade was  elected a director  of the Company in April 1994.  Ms. Wade is
also a director and Co-Chief  Executive  Officer of  Continental  Homes  Holding
Corporation,  having been employed by this multi-market  production  homebuilder
and mortgage company and its predecessor since 1978. Prior thereto,  Ms. Wade, a
certified  public  accountant,  was employed by Ernst & Ernst, an  international
accounting firm.

<TABLE>
                             SELLING SHAREHOLDERS


    The  following  table sets forth  certain  information  as of June 30,  1995
regarding  the  beneficial  ownership  of the  Company's  Common  Stock,  and as
adjusted to reflect the sale of the shares of Common Stock  offered  hereby,  of
each Selling Shareholder:

<CAPTION>
                                       SHARES BENEFICIALLY      NUMBER OF      SHARES BENEFICIALLY
                                     OWNED PRIOR TO OFFERING   SHARES BEING    OWNED AFTER OFFERING
                                     ------------------------ -------------- ------------------------
           NAME                        NUMBER     PERCENTAGE       SOLD        NUMBER     PERCENTAGE
- -------------------------            ----------- ------------ -------------- ----------- ------------
<S>                                  <C>            <C>         <C>           <C>             <C>
Steven G. Mihaylo(1)  ....           3,801,000      35.4%       610,000       3,191,000       25.0%
Sarah N. Mihaylo Trust(2)              100,000        *         100,000           --            *
Emily N. Mihaylo Trust(3)              100,000        *         100,000           --            *
Ray Ryan .................              71,265        *          23,745          47,520         *
Thomas C. Parise(4)  .....              61,250        *          10,310          50,940         *
Keith Benfield ...........              17,816        *           5,945          11,871         *

<FN>
- ----------
* Less than 1%
(1) Includes  1,250,000 shares held by ALA MOANA-95,  L.L.C., an Arizona limited
    liability company controlled by Mr. Mihaylo, 610,000 of which are being sold
    in this offering  (1,037,500 if the Underwriters'  over-allotment  option is
    exercised in full). If the Underwriters'  over-allotment option is exercised
    in full, Mr. Mihaylo will own beneficially 2,763,500 shares, or 21.7% of the
    outstanding  shares after this offering.  Mr. Mihaylo is the Chairman of the
    Board of Directors and Chief Executive Officer of the Company.
(2) Sarah N. Mihalyo, the beneficiary of the trust, is the daughter of Mr.
    Mihaylo.
(3) Emily N. Mihaylo, the beneficiary of the trust, is the daughter of Mr.
    Mihaylo.
(4) Mr. Parise is the President and Chief Operating Officer of the Company.

</FN>
</TABLE>

                                       28


<PAGE>

                                 UNDERWRITING

   Montgomery  Securities,  Donaldson,  Lufkin & Jenrette Securities Corporation
and Sutro & Co. Incorporated (the "Underwriters") have severally agreed, subject
to the terms and conditions set forth in the Underwriting Agreement, to purchase
from the  Company and the  Selling  Shareholders  the number of shares of Common
Stock  indicated  below opposite their  respective  names at the public offering
price  less  the  underwriting  discount  set  forth on the  cover  page of this
Prospectus.  The  Underwriting  Agreement  provides that the  obligations of the
Underwriters  are  subject  to  certain  conditions  precedent,   and  that  the
Underwriters are committed to purchase all of such shares if any are purchased.

     UNDERWRITER                                            NUMBER OF SHARES
     ---------------------------------------------------    ----------------
     Montgomery Securities ..............................
     Donaldson, Lufkin & Jenrette Securities Corporation
     Sutro & Co. Incorporated ...........................
                                                            ----------------
     Total ..............................................       2,850,000
                                                            ================

   The Underwriters  have advised the Company and the Selling  Shareholders that
they initially  propose to offer the shares of Common Stock to the public on the
terms set forth on the cover page of this Prospectus. The Underwriters may allow
to  selected  dealers  a  concession  of not  more  than $ per  share,  and  the
Underwriters may allow, and such dealers may reallow, a concession not more than
$ per share to certain other  dealers.  After the offering,  the price and other
selling  terms may be changed by the  Underwriters.  The Common Stock is offered
subject to receipt and  acceptance  by the  Underwriters,  and to certain  other
conditions, including the right to reject orders in whole or part.

   A Selling Shareholder has granted an option to the Underwriters,  exercisable
during the 30-day period after the date of this Prospectus,  to purchase up to a
maximum of 427,500  additional shares of Common Stock to cover  over-allotments,
if any,  at the same  price  per  share as the  initial  2,850,000  shares to be
purchased by the Underwriters. To the extent that the Underwriters exercise this
option,  each  of  the  Underwriters  will  be  committed,  subject  to  certain
conditions,  to  purchase  such  additional  shares  in  approximately  the same
proportion as set forth in the above table.  The  Underwriters may purchase such
shares only to cover over-allotments made in connection with this offering.

   The  Underwriting  Agreement  provides  that the Company and certain  Selling
Shareholders  will  indemnify  the  Underwriters  against  certain  liabilities,
including  civil  liabilities  under the Securities Act of 1933, as amended (the
"Securities  Act"),  or will  contribute  to payments  the  Underwriters  may be
required to make in respect thereof.

    The  Company's  executive  officers and the Selling  Shareholders,  who will
collectively  beneficially own an aggregate of approximately 3,300,000 shares of
Common Stock  following  the  offering  (2,900,000  shares if the  Underwriters'
over-allotment  option is  exercised  in full),  have  agreed  that  without the
consent  of  the  Underwriters  acting  jointly,  they  will  not,  directly  or
indirectly offer,  sell,  contract to sell or otherwise dispose of any shares of
Common Stock or any securities  convertible into or exchangeable  therefor for a
period of 90 days from the date of this Prospectus. The Company has agreed that,
for a period of 90 days from the date of this  Prospectus,  it will not, without
the written consent of the Underwriters acting jointly,  directly or indirectly,
offer, sell, contract to sell or otherwise dispose of any shares of Common Stock
or any  securities,  convertible or  exchangeable  therefor,  subject to limited
exceptions.

   From time to time,  certain  of the  Underwriters  or their  affiliates  have
provided,  and may  continue  to  provide,  investment  banking  services to the
Company.


                                LEGAL MATTERS

   The validity of the issuance of the shares of Common Stock offered hereby and
certain  other  matters  relating  to  Arizona  law will be passed  upon for the
Company by Kristi S. Bonfiglio,  the Company's  General  Counsel.  Certain other
legal  matters  are  being  passed  upon for the  Company  and  certain  Selling
Shareholders by Wilson, Sonsini,  Goodrich & Rosati,  Professional  Corporation,
Palo Alto, California. Pillsbury Madison & Sutro, San Francisco, California, are
acting as counsel for the  Underwriters in connection with certain legal matters
relating to the shares of Common Stock offered hereby.

                                       29



<PAGE>
                            AVAILABLE INFORMATION

   The  Company is subject to the  information  requirements  of the  Securities
Exchange  Act of 1934,  as  amended  (the  "Exchange  Act"),  and in  accordance
therewith files reports,  proxy and information statements and other information
with the Securities and Exchange Commission (the "Commission").  Reports,  proxy
statements  and other  information  may be inspected  and copied (at  prescribed
rates) at the public reference  facilities  maintained by the Commission at Room
1024, 450 Fifth Street,  N.W.,  Washington,  D.C. 20549, and at the Commission's
regional offices located at Seven World Trade Center,  13th Floor, New York, New
York 10048 and 500 West Madison  Street,  Suite 1400,  Chicago,  Illinois 60661.
Copies of such material also can be obtained from the Public Reference Branch of
the Commission at 450 Fifth Street, N.W., Washington,  D.C. 20549, at prescribed
rates.

   The Company has filed with the  Commission a  registration  statement on Form
S-3 (herein,  together  with all  amendments  and  exhibits,  referred to as the
"Registration  Statement")  under the Securities  Act. This  Prospectus does not
contain all of the information set forth in the Registration Statement,  certain
parts of which are omitted in accordance  with the rules and  regulations of the
Commission.   For  further   information,   reference  is  hereby  made  to  the
Registration Statement.

                    INFORMATION INCORPORATED BY REFERENCE

   The following documents filed with the Commission (File No. 0-10211) pursuant
to the Exchange Act are incorporated herein by reference:

   1. The  Company's  Annual  Report  on Form  10-K for the  fiscal  year  ended
      December 31, 1994 filed pursuant to Section 13 of the Exchange Act.

   2. The Company's Quarterly Report on Form 10-Q for the quarter ended March
      31, 1995.

   3. The   description  of  the  Company's   Common  Stock   contained  in  its
      Registration  Statement on Form 8-A filed with the  Commission on February
      26, 1982 pursuant to Section 12(g) of the Exchange Act.

   4. All reports and other documents subsequently filed by the Company pursuant
      to Sections  13(a),  13(c), 14 or 15(d) of the Exchange Act after the date
      of this Prospectus and prior to the termination of this offering.

   Any  statement  incorporated  herein  shall  be  deemed  to  be  modified  or
superseded  for  purposes  of this  Prospectus  to the extent  that a  statement
contained herein, in a Prospectus  Supplement or in any other subsequently filed
document  which  also is or is deemed to be  incorporated  by  reference  herein
modifies or supersedes such  statement.  Any statement so modified or superseded
shall not be deemed,  except as so modified or superseded,  to constitute a part
of the Registration Statement or this Prospectus.

   The  Company  will  provide  without  charge to each  person,  including  any
beneficial owner, to whom this Prospectus is delivered, upon the written or oral
request  of  such  person,  a copy of any and  all of the  documents  which  are
incorporated herein by reference (other than exhibits to such documents,  unless
such exhibits are  specifically  incorporated  by reference into such document).
Requests for such documents should be directed to Inter-Tel,  Incorporated, 7300
West Boston Street, Chandler, Arizona 85226- 3224, or by calling (602) 961-9000.

                                   EXPERTS


   The  consolidated  financial  statements  of  the  Company  appearing  in the
Company's  Annual Report on Form 10-K for the year ended  December 31, 1994 have
been audited by Ernst & Young LLP, independent  auditors,  as set forth in their
report  thereon  included  therein and  incorporated  herein by reference.  Such
consolidated  financial  statements  are  incorporated  herein by  reference  in
reliance  upon such report  given upon the  authority of such firm as experts in
accounting and auditing.

                                       30


<PAGE>













                        {INTER-TEL AXXENT SYSTEM GRAPHIC}














The Company's  new  Inter-Tel  Axxent  system,  expected to commence  commercial
shipment in the third quarter of 1995, is designed to bring many of the advanced
features and  functionality  of the AXXESS system to smaller  installations on a
cost-effective basis.


                               

<PAGE>



   No   dealer,   sales  representative
or   any  other  person   has     been 
authorized  to  give  any   information
or  to  make  any   representations  in
connection  with  this  offering  other
than   those    contained   in    this 
Prospectus,  and, if   given  or  made,               2,850,000 SHARES
such   information  or  representations
must not  be  relied   upon  as  having
been  authorized  by  the Company,  any
Selling Shareholder or any Underwriter.
This Prospectus does not constitute an 
offer to sell or a solicitation of  any
offer to buy any securities  other than
the shares of Common Stock  to which it              IMAGE: "INTER-TEL"
relates or an offer to,or a solicitation
of, any person in any jurisdiction where
such an  offer or solicitation would be
unlawful.  Neither the delivery of this
Prospectus  nor any sale made hereunder
shall, under  any circumstances, create
an implication that there  has  been no
change in  the  affairs  of the Company
or that information contained herein is
correct as of any time subsequent to the                COMMON STOCK
date hereof.
                ----------                               ----------
             TABLE OF CONTENTS                           PROSPECTUS
                ----------                               ----------

                                      PAGE
                                   --------
Prospectus Summary .....................3
Risk Factors ...........................4
The Company ............................8
Use of Proceeds ........................9
Dividend Policy ........................9
Price Range of Common Stock ............9
Capitalization .........................10
Selected Consolidated Financial Data  ..11         MONTGOMERY SECURITIES
Management's Discussion and Analysis
 of Financial Condition and Results of
 Operations ............................12      DONALDSON, LUFKIN & JENRETTE
Business ...............................16         SECURITIES CORPORATION
Management .............................27
Selling Shareholders ...................28        SUTRO & CO. INCORPORATED
Underwriting ...........................29
Legal Matters ..........................29
Available Information ..................30                       , 1995
Information Incorporated by Reference  .30
Experts ................................30

                              
                               
<PAGE>

                                    
                                   PART II
                    INFORMATION NOT REQUIRED IN PROSPECTUS




ITEM 14. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION

   The following table sets forth the various costs and expenses  payable by the
Company,  other than  underwriting  discounts and  commissions,  of the sale and
distribution of the securities  being  registered.  All of the amounts shown are
estimates except the Securities and Exchange  Commission  registration  fee, the
Nasdaq National Market listing fee and the NASD filing fee.


                   SEC Registration Fee ..............  $ 18,013
                   NASD Filing Fee ...................     5,949
                   Nasdaq National Market Listing Fee     17,500
                   Blue Sky Fees and Expenses ........     7,500
                   Legal Fees and Expenses ...........   105,000
                   Accounting Fees and Expenses .....     35,000
                   Directors' and Officers' Insurance    400,000
                   Printing ..........................    75,000
                   Transfer Agent and Registrar Fees       5,000
                   Miscellaneous .....................    31,038
                                    ---------
                      Total .........................   $700,000
                                    =========

ITEM 15. INDEMNIFICATION OF DIRECTORS AND OFFICERS

   The  Company's  Articles  of  Incorporation  limit,  to  the  maximum  extent
permitted  by Arizona law,  the  personal  liability  of directors  for monetary
damages for breach of their fiduciary duties as a director. The Company's Bylaws
provide that the Company  shall  indemnify  its officers and  directors  and may
indemnify its employees and other agents to the fullest extent permitted by law.
The Company has entered into  indemnification  agreements  with its officers and
directors  containing  provisions  which are in some  respects  broader than the
specific indemnification provisions contained in the Arizona General Corporation
Law. The indemnification agreements may require the Company, among other things,
to indemnify such officers and directors  against certain  liabilities  that may
arise by reason of their status or service as directors or officers  (other than
liabilities  arising from willful  misconduct of a culpable nature),  to advance
their expenses  incurred as a result of any proceeding  against them as to which
they could be indemnified,  and to obtain directors' and officers' insurance, if
available on reasonable  terms.  The Company  believes that these agreements are
necessary to attract and retain qualified persons as directors and officers.

   At  present,  there is no pending  litigation  or  proceeding  involving  any
director,  officer,  employee or agent of the Company where indemnification will
be required or permitted.  The Company is not aware of any threatened litigation
or proceeding which may result in a claim for such indemnification.

   The Company currently maintains directors' and officers' liability insurance.

   Reference is also made to Section 11 of the Underwriting  Agreement contained
in Exhibit 1.1 hereto,  indemnifying  officers and  directors of the  Registrant
against certain liabilities.

                                      II-1


<PAGE>

ITEM 16. EXHIBITS



  EXHIBIT
   NUMBER                         DESCRIPTION
- ----------- --------------------------------------------------------------------
  1.1       Underwriting Agreement.
  4.1       Articles of Incorporation of the Company.*
  5.1       Opinion of Kristi S. Bonfiglio,  General Counsel, regarding legality
            of securities being 5.1 registered.
 23.1       Consent of Ernst & Young LLP.
 23.2       Consent of Kristi S. Bonfiglio, General Counsel (included in 
            Exhibit 5.1).
 24.1       Power of Attorney (see page II-3).

- ----------
*   Incorporated  by  reference  to the Company's Annual Report on Form 10-K for
    the year ended December 31, 1988 (File No. 0-10211).



ITEM 17. UNDERTAKINGS

   The undersigned  Company hereby  undertakes that, for purposes of determining
any liability  under the  Securities  Act of 1993,  each filing of the Company's
annual  report  pursuant  to Section  13(a) or Section  15(d) of the  Securities
Exchange  Act of 1934 that is  incorporated  by  reference  in the  Registration
Statement  shall be deemed to be a new  Registration  Statement  relating to the
securities  offered  therein,  and the offering of such  securities at that time
shall be deemed to be the initial bona fide offering thereof.


   Insofar as indemnification  for liabilities  arising under the Securities Act
of 1933 may be permitted to directors,  officers and controlling  persons of the
Company pursuant to provisions of the Company's  Articles of  Incorporation  and
Bylaws,  the Arizona  General  Corporation  Law, the  Underwriting  Agreement or
otherwise,  the Company has been advised  that in the opinion of the  Securities
and  Exchange  Commission  such  indemnification  is  against  public  policy as
expressed in the Securities Act and is, therefore,  unenforceable.  In the event
that a claim  for  indemnification  against  such  liabilities  (other  than the
payment by the  Company of expenses  incurred or paid by a director,  officer or
controlling person of the Company in the successful defense of any action,  suit
or proceeding) is asserted by such  director,  officer or controlling  person in
connection with the securities  being  registered  hereunder,  the Company will,
unless  in the  opinion  of  its  counsel  the  question  has  been  settled  by
controlling  precedent,  submit  to a  court  of  appropriate  jurisdiction  the
question  of whether  such  indemnification  by it is against  public  policy as
expressed  in the  Securities  Act of 1993 and  will be  governed  by the  final
adjudication of such issue.

   The undersigned Company hereby undertakes that:

   (1) For purposes of  determining  any liability  under the  Securities Act of
1933, the information  omitted from the form of Prospectus filed as part of this
Registration  Statement  in reliance  upon Rule 430A and  contained in a form of
Prospectus  filed by the  Company  pursuant to Rule  424(b)(1)  or (4) or 497(h)
under the Securities Act of 1933 shall be deemed to be part of this Registration
Statement as of the time it was declared effective.

   (2) For the purpose of determining  any liability under the Securities Act of
1933, each post-effective  amendment that contains a form of Prospectus shall be
deemed to be a new  Registration  Statement  relating to the securities  offered
therein,  and the offering of such securities at that time shall be deemed to be
the initial bona fide offering thereof.

                                      II-2


<PAGE>

                                  SIGNATURES

   Pursuant to the  requirements of the Securities Act of 1933, as amended,  the
Registrant, Inter-Tel,  Incorporated, a corporation organized and existing under
the law of the State of Arizona,  certifies  that it has  reasonable  grounds to
believe  that it meets all of the  requirements  for  filing on Form S-3 and has
duly  caused  this  Registration  Statement  to be signed  on its  behalf by the
undersigned,  thereunto  duly  authorized,  in the  City of  Chandler,  State of
Arizona, on the 31st day of July, 1995.

                                        Inter-Tel, Incorporated


                                        By: /s/ Steven G. Mihaylo
                                           -------------------------------
                                           Steven G. Mihaylo,
                                           Chairman and Chief Executive Officer

                              POWER OF ATTORNEY

   KNOW ALL PERSONS BY THESE PRESENTS,  that each person whose signature appears
below constitutes and appoints Steven G. Mihaylo and Kurt R. Kneip,  jointly and
severally,  his attorneys-in-fact,  each with power of substitution,  for him in
any and all capacities,  to sign any amendments to this  Registration  Statement
(including  post-effective  amendments),  and to file the  same,  with  exhibits
thereto and other  documents in connection  therewith,  with the  Securities and
Exchange  Commission,  hereby  ratifying  and  confirming  all that each of said
attorneys-in-fact,  or his substitute or substitutes, may do or cause to be done
by virtue hereof.

   Pursuant to the requirements of the Securities Act of 1933, as amended,  this
Registration  Statement  has been signed below by the  following  persons in the
capacities and on the dates indicated:


        SIGNATURE                     TITLE                             DATE
- ------------------------  ------------------------------------      ------------

 /s/ STEVEN G. MIHAYLO    Chairman and Chief Executive  Officer 
 -----------------------  (Principal Executive Officer)            July 31, 1995
     Steven G. Mihaylo                               


 /s/ KURT R. KNEIP
 -----------------------  Chief Financial Officer (Principal 
     Kurt R. Kneip        Financial Officer and Principal          July 31, 1995
                          Accounting Officer)


 /s/ GARY D. EDENS
 -----------------------
     Gary D. Edens        Director                                 July 31, 1995


 /s/MAURICE H. ESPERSETH
 -----------------------
    Maurice H. Esperseth  Director                                 July 31, 1995


 /s/ C. ROLAND HADEN
 -----------------------
     C. Roland Haden      Director                                 July 31, 1995


 /s/ NORMAN STOUT
 -----------------------
     Norman Stout         Director                                 July 31, 1995


 /s/ KATHLEEN WADE
 -----------------------
     Kathleen Wade        Director                                 July 31, 1995




                                      II-3


<PAGE>



                       CONSENT OF INDEPENDENT AUDITORS

   We  consent  to the  reference  to our  firm  under  the  captions  "Selected
Consolidated  Financial Data" and "Experts" in the Registration  Statement (Form
S-3) and the related Prospectus of Inter-Tel,  Incorporated for the registration
of 3,277,500  shares of its common stock and to the  incorporation  by reference
therein of our report dated  January 27, 1995 with  respect to the  consolidated
financial  statements and schedules of Inter-Tel,  Incorporated  included in its
Annual Report on Form 10-K for the year ended December 31, 1994,  filed with the
Securities and Exchange Commission.


                                                               ERNST & YOUNG LLP
July 25, 1995
Phoenix, Arizona






                                      II-4



<PAGE>
                           INTER-TEL, INCORPORATED
                      REGISTRATION STATEMENT ON FORM S-3
                                EXHIBIT INDEX


                                                                  SEQUENTIALLY
   EXHIBIT                                                          NUMBERED
   NUMBER                DESCRIPTION                                  PAGE
- ----------- --------------------------------------------------- ----------------

 1.1        Form of Underwriting Agreement.
 4.1        Articles of Incorporation of the Company.*
 5.1        Opinion of Kristi S. Bonfiglio, General Counsel, 
            regarding legality of securities being registered.
23.1        Consent of Ernst & Young LLP.
23.2        Consent of Kristi S. Bonfiglio, General Counsel 
            (included in Exhibit 5.1).
24.1        Power of Attorney (see page II-3).


- ----------
* Incorporated by reference.





                                      II-5

                                                                Draft of 7/28/95
                                                                ----------------

                                2,850,000 SHARES

                             INTER-TEL, INCORPORATED

                                  COMMON STOCK

                             UNDERWRITING AGREEMENT

                                                              August _____, 1995

MONTGOMERY SECURITIES
DONALDSON, LUFKIN & JENRETTE
  SECURITIES CORPORATION
SUTRO & CO. INCORPORATED
c/o MONTGOMERY SECURITIES
600 Montgomery Street
San Francisco, California 94111

Dear Sirs:

                  Section 1. INTRODUCTORY.  Inter-Tel,  Incorporated, an Arizona
corporation (the "Company"),  proposes to issue and sell 2,000,000 shares of its
authorized  but  unissued   Common  Stock  (the  "Common   Stock")  and  certain
shareholders  of the Company  named in Schedule B annexed  hereto (the  "Selling
Shareholders")  propose to sell an aggregate of 850,000  shares of the Company's
issued  and  outstanding  Common  Stock  to you  (sometimes  called  herein  the
"Underwriters").  Said aggregate of 2,850,000 shares are herein called the "Firm
Common Shares." In addition,  one of the Selling Shareholders  proposes to grant
to the  Underwriters  an option to purchase up to 427,500  additional  shares of
Common Stock (the "Optional  Common  Shares"),  as provided in Section 5 hereof.
The Firm Common Shares and, to the extent such option is exercised, the Optional
Common Shares are hereinafter collectively referred to as the "Common Shares."

                  You have advised the Company and the Selling Shareholders that
you propose to make a public offering of your respective  portions of the Common
Shares on the effective date of the registration  statement hereinafter referred
to, or as soon thereafter as in your judgment is advisable.

                  The  Company  and  each  of the  Selling  Shareholders  hereby
confirm their  respective  agreements with respect to the purchase of the Common
Shares by the Underwriters as follows:

                  Section 2.  REPRESENTATIONS AND WARRANTIES OF THE COMPANY. The
Company hereby represents and warrants to the several Underwriters that:

                  (a) A registration  statement on Form S-3 (File No.  33-_____)
with respect to the Common Shares has been prepared by the Company in conformity
with the requirements of the Securities Act of 1933, as amended (the "Act"), and
the rules and regulations  (the "Rules and  Regulations")  of the Securities and
Exchange Commission (the "Commission") thereunder, and has

                                       -1-


<PAGE>

been  filed with the  Commission.  The  Company  has  prepared  and has filed or
proposes to file prior to the effective date of such  registration  statement an
amendment or  amendments  to such  registration  statement,  which  amendment or
amendments have been or will be similarly prepared. There have been delivered to
you two signed copies of such  registration  statement and  amendment,  together
with two  copies  of each  exhibit  filed  therewith.  Conformed  copies of such
registration  statement and amendments (but without exhibits) and of the related
preliminary  prospectus have been delivered to you in such reasonable quantities
as you have requested. The Company will next file with the Commission one of the
following:  (i) prior to effectiveness of such registration statement, a further
amendment  thereto,  including  the  form of final  prospectus,  or (ii) a final
prospectus  in  accordance   with  Rules  430A  and  424(b)  of  the  Rules  and
Regulations.  As filed,  such  amendment and form of final  prospectus,  or such
final  prospectus,  shall  include  all Rule 430A  Information  (as  hereinafter
defined)  and,  except  to the  extent  that you  shall  agree in  writing  to a
modification,  shall be in all substantive respects in the form furnished to you
prior to the date and time that this Agreement was executed and delivered by the
parties  hereto,  or, to the extent not  completed at such date and time,  shall
contain only such specific additional information and other changes (beyond that
contained  in the  latest  Preliminary  Prospectus)  as the  Company  shall have
previously advised you in writing would be included or made therein.

         The term "Registration  Statement" as used in this Agreement shall mean
such  registration  statement at the time such  registration  statement  becomes
effective  and,  in the  event  any  post-effective  amendment  thereto  becomes
effective prior to the First Closing Date (as hereinafter  defined),  shall also
mean such registration  statement as so amended;  provided,  however,  that such
term shall also include (i) all Rule 430A  Information  deemed to be included in
such  registration  statement at the time such  registration  statement  becomes
effective  as  provided  by Rule 430A of the Rules  and  Regulations  and (ii) a
registration  statement,  if any, filed pursuant to Rule 462(b) of the Rules and
Regulations  relating to the Common Shares.  The term  "Preliminary  Prospectus"
shall mean any preliminary prospectus referred to in the preceding paragraph and
any preliminary prospectus included in the Registration Statement at the time it
becomes  effective that omits Rule 430A  Information.  The term  "Prospectus" as
used in this Agreement  shall mean the prospectus  relating to the Common Shares
in the form in which it is first  filed  with the  Commission  pursuant  to Rule
424(b) of the Rules and  Regulations or, if no filing pursuant to Rule 424(b) of
the Rules and Regulations is required,  shall mean the form of final  prospectus
included in the Registration  Statement at the time such registration  statement
becomes  effective.  The term "Rule 430A  Information"  means  information  with
respect to the Common  Shares and the offering  thereof  permitted to be omitted
from the Registration  Statement when it becomes effective pursuant to Rule 430A
of the Rules and Regulations. Any reference herein to any Preliminary Prospectus
or the  Prospectus  shall  be  deemed  to  refer to and  include  the  documents
incorporated by reference  therein pursuant to Form S-3 under the Act, as of the
date of such Preliminary Prospectus or Prospectus, as the case may be.

                  (b) The  Commission  has not  issued any order  preventing  or
suspending  the  use  of  any  Preliminary  Prospectus,   and  each  Preliminary
Prospectus has conformed in all material respects to the requirements of the Act
and the Rules and  Regulations  and, as of its date, has not included any untrue
statement of a material  fact or omitted to state a material  fact  necessary to
make the statements  therein, in the light of the circumstances under which they
were made, not misleading;  and at the time the Registration  Statement  becomes
effective,  and at all times subsequent thereto up to and including each Closing
Date hereinafter mentioned,  the Registration Statement and the Prospectus,  and
any amendments or supplements thereto,  will contain all material statements and
information  required  to be  included  therein  by the Act and  the  Rules  and
Regulations and will in all material respects conform to the requirements of the
Act and the Rules and Regulations, and neither the Registration Statement

                                       -2-

<PAGE>

nor the Prospectus,  nor any amendment or supplement  thereto,  will include any
untrue statement of a material fact or omit to state a material fact required to
be stated  therein or necessary to make the statements  therein not  misleading;
provided,  however,  no representation or warranty  contained in this subsection
2(b)  shall be  applicable  to  information  contained  in or  omitted  from any
Preliminary Prospectus,  the Registration Statement,  the Prospectus or any such
amendment  or  supplement  in  reliance  upon  and in  conformity  with  written
information furnished to the Company by or on behalf of you specifically for use
in the  preparation  thereof.  The  documents  incorporated  by reference in the
Prospectus, when they were filed with the Commission,  conformed in all material
respects to the requirements of the Securities  Exchange Act of 1934, as amended
(the "Exchange Act") and the rules and regulations of the Commission thereunder,
and none of such documents  contained an untrue  statement of a material fact or
omitted to state a material fact  required to be stated  therein or necessary to
make the statements therein not misleading.

                  (c)  The  Company  does  not  own  or  control,   directly  or
indirectly,  any  corporation,  association  or  other  entity  other  than  the
subsidiaries  listed in Exhibit  22.1 to the Annual  Report on Form 10-K for the
Company's  most recent fiscal year (the  "Company  Form 10-K").  The Company and
each of its subsidiaries have been duly incorporated and are validly existing as
corporations in good standing under the laws of their  respective  jurisdictions
of incorporation, with full power and authority (corporate and other) to own and
lease their properties and conduct their  respective  businesses as described in
the  Prospectus;   the  Company,  or  one  of  its  wholly-owned   subsidiaries,
beneficially owns all of the outstanding  capital stock of its subsidiaries free
and clear of all claims,  liens, charges and encumbrances;  the Company and each
of its  subsidiaries  are in possession of and operating in compliance  with all
authorizations, licenses, permits, consents, certificates and orders material to
the conduct of their respective  businesses,  all of which are valid and in full
force and effect; the Company and each of its subsidiaries are duly qualified to
do business and in good standing as foreign corporations in each jurisdiction in
which the ownership or leasing of properties or the conduct of their  respective
businesses  requires such  qualification,  except for jurisdictions in which the
failure to so qualify would not have a material  adverse effect upon the Company
or the subsidiary;

                  (d) As of June  30,  1995,  the  Company  had  authorized  and
outstanding capital stock as set forth under the heading "Capitalization" in the
Prospectus; the issued and outstanding shares of the Company's Common Stock have
been duly authorized and validly issued, are fully paid and  nonassessable,  are
duly listed on The Nasdaq Stock Market,  have been issued in compliance with all
federal and state securities laws, were not issued in violation of or subject to
any preemptive  rights or other rights to subscribe for or purchase  securities,
and conform to the description  thereof contained in the Prospectus.  All issued
and  outstanding  shares of capital stock of each subsidiary of the Company have
been duly  authorized and validly  issued and are fully paid and  nonassessable.
Except as disclosed  in or  contemplated  by the  Prospectus  and the  financial
statements  of the  Company,  and the  related  notes  thereto,  included in the
Prospectus,  neither the Company nor any subsidiary has  outstanding any options
to purchase,  or any  preemptive  rights or other rights to subscribe  for or to
purchase,  any securities or obligations  convertible  into, or any contracts or
commitments  to issue or sell,  shares of its capital stock or any such options,
rights, convertible securities or obligations.  The description of the Company's
stock option, stock bonus and other stock plans or arrangements, and the options
or other rights granted and exercised  thereunder,  set forth in or incorporated
by reference in the Prospectus  accurately and fairly  presents the  information
required  to be shown with  respect to such  plans,  arrangements,  options  and
rights.

                  (e) The Common Shares to be sold by the Company have been duly
authorized  and, when issued,  delivered and paid for in the manner set forth in
this Agreement, will be duly

                                       -3-

<PAGE>

authorized,  validly issued,  fully paid and nonassessable,  and will conform to
the description  thereof  contained in the Prospectus.  No preemptive  rights or
other rights to subscribe for or purchase exist with respect to the issuance and
sale  of the  Common  Shares  by the  Company  pursuant  to this  Agreement.  No
shareholder  of the Company has any right which has not been waived or satisfied
to  require  the  Company  to  register  the  sale of any  shares  owned by such
shareholder under the Act in the public offering contemplated by this Agreement.
No further  approval or authority of the  shareholders or the Board of Directors
of the Company will be required  for the transfer and sale of the Common  Shares
to be sold by the Selling  Shareholders  or the  issuance and sale of the Common
Shares to be sold by the Company as contemplated herein.

                  (f) The Company has full legal right,  power and  authority to
enter into this Agreement and perform the transactions contemplated hereby. This
Agreement  has been duly  authorized,  executed and delivered by the Company and
constitutes a valid and binding obligation of the Company in accordance with its
terms.  The making and  performance  of this  Agreement  by the  Company and the
consummation  of the  transactions  herein  contemplated  will not  violate  any
provisions of the articles of incorporation or bylaws,  or other  organizational
documents,  of the  Company or any of its  subsidiaries,  and will not  conflict
with,  result in the breach or violation of, or constitute,  either by itself or
upon  notice or the  passage  of time or both,  a default  under any  agreement,
mortgage, deed of trust, lease, franchise,  license,  indenture, permit or other
instrument  to which the  Company  or any of its  subsidiaries  is a party or by
which the Company or any of its subsidiaries or any of its respective properties
may be  bound  or  affected,  and  which  is  material  to the  Company  and its
subsidiaries,  as a whole, any statute or any authorization,  judgment,  decree,
order,  rule or regulation of any court or any regulatory  body,  administrative
agency  or other  governmental  body  applicable  to the  Company  or any of its
subsidiaries  or any of  their  respective  properties.  No  consent,  approval,
authorization  or other  order of any  court,  regulatory  body,  administrative
agency or other  governmental body is required for the execution and delivery of
this Agreement or the  consummation  of the  transactions  contemplated  by this
Agreement,  except for compliance  with the Act, the Blue Sky laws applicable to
the public  offering of the Common  Shares by the several  Underwriters  and the
clearance of such offering with the National  Association of Securities Dealers,
Inc. (the "NASD").

                  (g) Ernst & Young LLP, who have  expressed  their opinion with
respect to the financial statements and schedules included in or incorporated by
reference in the Prospectus and in the Registration  Statement,  are independent
accountants as required by the Act and the Rules and Regulations.

                  (h) The financial statements and schedules of the Company, and
the related  notes  thereto,  included in or  incorporated  by  reference in the
Registration  Statement and the Prospectus present fairly the financial position
of the  Company as of the  respective  dates of such  financial  statements  and
schedules,  and the results of operations  and changes in financial  position of
the  Company  for the  respective  periods  covered  thereby.  Such  statements,
schedules  and related notes have been  prepared in  accordance  with  generally
accepted accounting principles applied on a consistent basis as certified by the
independent  accountants named in subsection 2(g). No other financial statements
or schedules  are  required to be included in the  Registration  Statement.  The
selected  financial and statistical  data set forth in the Prospectus  under the
captions  "Capitalization"  and "Selected  Consolidated  Financial  Data" fairly
present  the   information  set  forth  therein  on  the  basis  stated  in  the
Registration Statement.

                  (i) Except as  disclosed in the  Prospectus,  and except as to
defaults  which  individually  or in the aggregate  would not be material to the
Company and its subsidiaries, as a whole,

                                       -4-

<PAGE>

neither the Company nor any of its  subsidiaries  is in  violation or default of
any   provision  of  its  articles  of   incorporation   or  bylaws,   or  other
organizational  documents,  or is in breach of or  default  with  respect to any
provision of any agreement,  judgment,  decree, order, mortgage,  deed of trust,
lease, franchise,  license, indenture, permit or other instrument to which it is
a party or by which it or any of its  properties  are bound;  and there does not
exist any state of facts  which  constitutes  an event of default on the part of
the Company or any such  subsidiary as defined in such documents or which,  with
notice or lapse of time or both, would constitute such an event of default.

                  (j) There are no contracts or other  documents  required to be
described  in the  Registration  Statement  or to be  filed as  exhibits  to the
Registration Statement by the Act or by the Rules and Regulations which have not
been  described  or  filed  as  required.  The  contracts  so  described  in the
Prospectus  are in full force and effect on the date  hereof;  and  neither  the
Company nor any of its subsidiaries, nor to the best of the Company's knowledge,
any other party is in breach of or default under any of such contracts.

                  (k) Except as disclosed in the Prospectus,  there are no legal
or  governmental  actions,  suits or proceedings  pending or, to the best of the
Company's knowledge,  threatened to which the Company or any of its subsidiaries
is or may be a party or of which  property owned or leased by the Company or any
of its  subsidiaries is or may be the subject,  or related to  environmental  or
discrimination  matters, which actions, suits or proceedings would reasonably be
expected to,  individually or in the aggregate,  prevent or adversely affect the
transactions  contemplated  by this  Agreement  or result in a material  adverse
change in the condition (financial or otherwise),  properties, business, results
of operations or prospects of the Company and its subsidiaries,  as a whole; and
no labor  disturbance by the employees of the Company or any of its subsidiaries
exists or is imminent  which would  reasonably  be expected to affect  adversely
such  condition,  properties,  business,  results of  operations  or  prospects.
Neither  the Company  nor any of its  subsidiaries  is a party or subject to the
provisions of any material injunction,  judgment,  decree or order of any court,
regulatory body, administrative agency or other governmental body.

                  (l) The  Company  or the  applicable  subsidiary  has good and
marketable  title to all the  properties  and assets  reflected  as owned in the
financial  statements  hereinabove  described (or elsewhere in the  Prospectus),
subject to no lien, mortgage,  pledge,  charge or encumbrance of any kind except
(i) those, if any,  reflected in such financial  statements (or elsewhere in the
Prospectus), or (ii) those which are not material in amount and do not adversely
affect the use made and proposed to be made of such  property by the Company and
its  subsidiaries.  The Company or the  applicable  subsidiary  holds its leased
properties  under  valid and binding  leases,  with such  exceptions  as are not
materially  significant  in  relation  to the  business  of the  Company and its
subsidiaries,  as a whole.  Except as disclosed in the  Prospectus,  the Company
owns or leases all such  properties  as are  necessary to its  operations as now
conducted or as proposed to be conducted.

                  (m)  Since the  respective  dates as of which  information  is
given in the Registration  Statement and Prospectus,  and except as described in
or  specifically  contemplated  by the  Prospectus:  (i)  the  Company  and  its
subsidiaries  have  not  incurred  any  material   liabilities  or  obligations,
indirect,  direct or contingent,  or entered into any material verbal or written
agreement or other  transaction  which is not in the ordinary course of business
or which would  reasonably be expected to result in a material  reduction in the
future  earnings  of the  Company  and its  subsidiaries,  as a whole;  (ii) the
Company  and  its   subsidiaries   have  not  sustained  any  material  loss  or
interference  with their respective  businesses or properties from fire,  flood,
windstorm,  accident or other  calamity,  whether or not  covered by  insurance;
(iii) the Company has not paid or declared any dividends or other  distributions
with respect to its

                                       -5-

<PAGE>

capital  stock and the  Company and its  subsidiaries  are not in default in the
payment of principal or interest on any outstanding debt obligations; (iv) there
has not been any change in the  capital  stock  (other than upon the sale of the
Common Shares hereunder and upon the exercise of options and warrants  described
in the Registration  Statement) or indebtedness  material to the Company and its
subsidiaries (other than in the ordinary course of business);  and (v) there has
not been any material adverse change in the condition  (financial or otherwise),
business,  properties, results of operations or prospects of the Company and its
subsidiaries, as a whole.

                  (n) Except as disclosed in or specifically contemplated by the
Prospectus,  the Company and its subsidiaries have sufficient trademarks,  trade
names,  patent  rights,   copyrights,   licenses,   approvals  and  governmental
authorizations  to conduct their businesses as now conducted;  the expiration of
any trademarks,  trade names, patent rights, copyrights,  licenses, approvals or
governmental  authorizations  would not have a  material  adverse  effect on the
condition (financial or otherwise), business, results of operations or prospects
of the Company or its subsidiaries, as a whole; and the Company has no knowledge
of any material infringement by it or its subsidiaries of trademark,  trade name
rights,  patent  rights,  copyrights,  licenses,  trade secret or other  similar
rights of others,  and there is no claim  being made  against the Company or its
subsidiaries regarding trademark, trade name, patent, copyright,  license, trade
secret or other  infringement  which  would  reasonably  be  expected  to have a
material  adverse effect on the condition  (financial or  otherwise),  business,
results of operations or prospects of the Company and its subsidiaries.

                  (o) The  Company  has not been  advised,  and has no reason to
believe, that either it or any of its subsidiaries is not conducting business in
compliance with all applicable laws, rules and regulations of the  jurisdictions
in  which  it  is  conducting  business,   including,  without  limitation,  all
applicable local, state and federal  environmental laws and regulations,  except
where failure to be so in compliance  would not materially  adversely affect the
condition (financial or otherwise), business, results of operations or prospects
of the Company and its subsidiaries, as a whole.

                  (p) The Company and its subsidiaries  have filed all necessary
federal,  state and foreign  income and  franchise  tax returns and have paid or
accrued all taxes shown as due thereon;  and the Company has no knowledge of any
tax  deficiency  which has been or might be asserted or  threatened  against the
Company or its subsidiaries which would reasonably be expected to materially and
adversely  affect the business,  operations or properties of the Company and its
subsidiaries.

                  (q) The  Company  is not an  "investment  company"  within the
meaning of the Investment Company Act of 1940, as amended.

                  (r) The Company has not  distributed  and will not  distribute
prior to the First Closing Date hereinafter  mentioned any offering  material in
connection  with the  offering  and sale of the  Common  Shares  other  than the
Prospectus,  the Registration Statement and the other materials permitted by the
Act.

                  (s)  Each  of  the  Company  and  its  subsidiaries  maintains
insurance  of the types and in the amounts  generally  deemed  adequate  for its
business,  including,  but not  limited  to,  insurance  covering  all  real and
personal  property owned or leased by the Company and its  subsidiaries  against
theft,  damage,  destruction,  acts of vandalism and all other risks customarily
insured against, all of which insurance is in full force and effect.

                                       -6-

<PAGE>

                  (t)  Neither  the  Company  nor any of its  subsidiaries  has,
directly  or  indirectly,  at any time  during  the last five years (i) made any
unlawful  contribution to any candidate for public office, or failed to disclose
fully any  contribution  in  violation  of law,  or (ii) made any payment to any
federal or state governmental officer or official,  or other person charged with
similar public or quasi-public duties, other than payments required or permitted
by the laws of the United States or any jurisdiction thereof.

                  (u) The Company  has not taken and will not take,  directly or
indirectly,  any action  designed to or which has  constituted or which might be
reasonably  expected to cause or result in  stabilization or manipulation of the
price of any  security  of the Company to  facilitate  the sale or resale of the
Common Shares.

                  Section 3.  REPRESENTATIONS,  WARRANTIES  AND COVENANTS OF THE
SELLING SHAREHOLDERS.

                  (a) Each of the Selling Shareholders,  including ALA MOANA-95,
L.L.C.,  the Sarah M. Mihaylo  Trust,  the Emily N. Mihaylo  Trust and Thomas C.
Parise  (collectively,  the "Affiliated  Selling  Shareholders")  represents and
warrants to, and agrees with, the several Underwriters that:

                  (i)  Such  Selling  Shareholder  has,  and on  the  First
         Closing Date and Second  Closing Date  hereinafter  mentioned will
         have,  good and valid  title to the Common  Shares  proposed to be
         sold by such  Selling  Shareholder  hereunder on such Closing Date
         and full right,  power and authority to enter into this  Agreement
         and to sell,  assign,  transfer  and deliver  such  Common  Shares
         hereunder, free and clear of all voting trust arrangements, liens,
         encumbrances,   equities,  security  interests,  restrictions  and
         claims  whatsoever;  and upon  delivery  of and  payment  for such
         Common Shares  hereunder,  the Underwriters  will acquire good and
         marketable   title   thereto,   free  and  clear  of  all   liens,
         encumbrances,  equities, claims, restrictions, security interests,
         voting trusts or other defects of title whatsoever.

                  (ii) Such Selling  Shareholder has executed and delivered
         a Power of Attorney and caused to be executed and delivered on its
         behalf a Custody Agreement  (hereinafter  collectively referred to
         as the "Shareholders  Agreement") and in connection  herewith such
         Selling Shareholder  further represents,  warrants and agrees that
         such  Selling  Shareholder  has  deposited  in custody,  under the
         Shareholders Agreement, with the agent named therein (the "Agent")
         as  custodian,  certificates  in  negotiable  form for the  Common
         Shares to be sold hereunder by such Selling  Shareholder,  for the
         purpose of  further  delivery  pursuant  to this  Agreement.  Such
         Selling  Shareholder  agrees that the Common  Shares to be sold by
         such Selling  Shareholder on deposit with the Agent are subject to
         the  interests  of the  Company  and the  Underwriters,  that  the
         arrangements made for such custody are to that extent irrevocable,
         and that the  obligations  of such Selling  Shareholder  hereunder
         shall not be  terminated,  except as provided in this Agreement or
         in  the  Shareholders  Agreement,  by  any  act  of  such  Selling
         Shareholder,  by operation of law, by the death or  incapacity  of
         such Selling  Shareholder or by the occurrence of any other event.
         If the Selling Shareholder should die or become incapacitated,  or
         if any other event should occur, before the delivery of the Common
         Shares hereunder,  the documents  evidencing Common Shares then on
         deposit  with  the  Agent  shall  be  delivered  by the  Agent  in
         accordance with the terms and conditions of

                                       -7-

<PAGE>

         this Agreement as if such death, incapacity or other event had not
         occurred,  regardless  of  whether  or not the  Agent  shall  have
         received  notice  thereof.  This  Agreement  and the  Shareholders
         Agreement have been duly executed and delivered by or on behalf of
         such  Selling  Shareholder  and  the  form  of  such  Shareholders
         Agreement has been delivered to you.

                  (iii)  The   performance   of  this   Agreement  and  the
         Shareholders  Agreement and the  consummation of the  transactions
         contemplated  hereby and by the  Shareholders  Agreement  will not
         result in a breach or violation by such Selling Shareholder of any
         of the terms or  provisions  of, or  constitute  a default by such
         Selling Shareholder under, any indenture, mortgage, deed of trust,
         trust (constructive or other), loan agreement,  lease,  franchise,
         license or other  agreement  or  instrument  to which such Selling
         Shareholder is a party or by which such Selling Shareholder or any
         of its properties is bound, any statute, or any judgment,  decree,
         order rule or  regulation of any court or  governmental  agency or
         body  applicable  to  such  Selling  Shareholder  or  any  of  its
         properties.

                  (iv) Such Selling  Shareholder has not taken and will not
         take, directly or indirectly,  any action designed to or which has
         constituted  or which  might  reasonably  be  expected to cause or
         result  in  stabilization  or  manipulation  of the  price  of any
         security  of the Company to  facilitate  the sale or resale of the
         Common Shares.

                  (v)  Each  Preliminary  Prospectus  and  the  Prospectus,
         insofar as it has  related to such  Selling  Shareholder,  has not
         included  any untrue  statement  of a material  fact or omitted to
         state a material fact necessary to make the statements therein not
         misleading  in light of the  circumstances  under  which they were
         made; and neither the  Registration  Statement nor the Prospectus,
         nor any  amendment or  supplement  thereto,  as it relates to such
         Selling  Shareholder,  will  include  any  untrue  statement  of a
         material  fact or omit to state any material  fact  required to be
         stated  therein or  necessary to make the  statements  therein not
         misleading.

                  (vi) Such  Selling  Shareholder  is not aware that any of
         the  representations  and  warranties  of the Company set forth in
         Section 2 above is untrue or inaccurate in any material respect.

                  (b) Each of the Selling  Shareholders  agrees with the Company
and the  Underwriters  not to  directly  or  indirectly  offer to sell,  sell or
contract  to  sell or  otherwise  dispose  of any  shares  of  Common  Stock  or
securities  convertible  into or exchangeable for any shares of Common Stock, or
any right to purchase or acquire Common Stock, for a period of 90 days after the
first date that any of the Common  Shares  are  released  by you for sale to the
public,  without the prior written  consent of all of you,  which consent may be
withheld in your sole discretion.

                  Section 4. REPRESENTATIONS AND WARRANTIES OF THE UNDERWRITERS.
You  represent and warrant to the Company and to the Selling  Shareholders  that
the  information  set forth (i) on the cover page of the Prospectus with respect
to price,  underwriting discounts and commissions and terms of offering, (ii) on
the inside front cover of the Prospectus with respect to stabilization and (iii)
under  "Underwriting"  in the  Prospectus was furnished to the Company by and on
behalf of the  Underwriters  for use in connection  with the  preparation of the
Registration  Statement  and  the  Prospectus  and is  correct  in all  material
respects. Montgomery Securities represents and warrants that they have been

                                       -8-

<PAGE>

authorized  by each of the  Underwriters  to enter into this  Agreement on their
behalf and to act for them in the manner herein provided.

                  Section 5. PURCHASE,  SALE AND DELIVERY OF COMMON  SHARES.  On
the basis of the  representations,  warranties and agreements  herein contained,
but subject to the terms and conditions herein set forth, (i) the Company agrees
to issue and sell to the Underwriters  2,000,000 of the Firm Common Shares,  and
(ii) the Selling  Shareholders agree,  severally and not jointly, to sell to the
Underwriters  in the  respective  amounts  set forth in  Schedule  B hereto,  an
aggregate  of  850,000  of the  Firm  Common  Shares.  The  Underwriters  agree,
severally  and not  jointly,  to  purchase  from  the  Company  and the  Selling
Shareholders,  respectively,  the number of Firm Common Shares  described below.
The  purchase  price per  share to be paid by the  several  Underwriters  to the
Company  and to the  Selling  Shareholders,  respectively,  shall be $_____  per
share.

                  The obligation of each  Underwriter to the Company shall be to
purchase  from the  Company  that  number of full  shares  which  (as  nearly as
practicable,  as determined by you) bears to 2,850,000 in the same proportion as
the number of shares set forth opposite the name of such Underwriter in Schedule
A hereto bears to the total number of Firm Common Shares. The obligation of each
Underwriter  to the Selling  Shareholders  shall be to purchase from the Selling
Shareholders  that number of full  shares  which (as nearly as  practicable,  as
determined  by you) bears to 2,850,000 in the same  proportion  as the number of
shares set forth  opposite  the name of such  Underwriter  in  Schedule A hereto
bears to the total number of Firm Common Shares.

                  Delivery  of  certificates  for the Firm  Common  Shares to be
purchased by the  Underwriters and payment therefor shall be made at the offices
of Montgomery Securities,  600 Montgomery Street, San Francisco,  California (or
such other  place as may be agreed upon by the Company and you) at such time and
date,  not later than the third (or,  if the Firm Common  Shares are priced,  as
contemplated by Rule 15c6-1(c) of the Exchange Act, after 4:30 P.M.  Washington,
D.C.  time,  the fourth) full  business day following the first date that any of
the  Common  Shares are  released  by you for sale to the  public,  as you shall
designate  by at least 48 hours prior  notice to the Company (or such other time
and date,  not later than one week  after such third or fourth,  as the case may
be, full business day as may be agreed upon by the Company and the Underwriters)
(the  "First  Closing  Date"),   provided,   however,  that  in  the  event  the
Registration  Statement is amended or the Prospectus is supplemented between the
date hereof and the First  Closing  Date,  you shall have the right to delay the
First  Closing  Date to a date (not  later  than one week  after  such  third or
fourth,  as the case may be, full business day) that shall allow you  sufficient
time to distribute the Prospectus as amended or  supplemented.  (As used herein,
"business  day"  means a day on which the New York  Stock  Exchange  is open for
trading  and on which  banks in New  York  are  open  for  business  and are not
permitted by law or executive order to be closed.)

                  Delivery of  certificates  for the Firm Common Shares shall be
made by or on behalf of the  Company and the  Selling  Shareholders  to you with
respect to the Firm  Common  Shares to be sold by the Company and by the Selling
Shareholders  against payment by you of the purchase price therefor by certified
or official  bank  checks  payable in next day funds to the order of the Company
and of the Agent in proportion to the number of Firm Common Shares to be sold by
the Company and the Selling Shareholders, respectively. The certificates for the
Firm Common Shares shall be registered  in such names and  denominations  as you
shall have  requested at least two full business days prior to the First Closing
Date, and shall be made available for checking and packaging on the business day
preceding the First Closing Date at a location in New York,  New York, as may be
designated by you.

                                       -9-

<PAGE>

Time shall be of the essence,  and  delivery at the time and place  specified in
this Agreement is a further condition to the obligations of the Underwriters.

                  In addition,  on the basis of the representations,  warranties
and agreements herein contained,  but subject to the terms and conditions herein
set forth, the Selling  Shareholder set forth in Schedule B hereto hereby grants
an option to the several Underwriters to purchase, severally and not jointly, up
to an  aggregate of 427,500  Optional  Common  Shares at the purchase  price per
share to be paid for the Firm  Common  Shares,  for use solely in  covering  any
over-allotments  made by you for the account of the Underwriters in the sale and
distribution  of the Firm Common  Shares.  The option  granted  hereunder may be
exercised  at any time (but not more than  once)  within 30 days after the first
date that any of the Common  Shares are  released by you for sale to the public,
upon notice by you to the Company and the Selling Shareholders setting forth the
aggregate  number of Optional  Common  Shares as to which the  Underwriters  are
exercising the option, the names and denominations in which the certificates for
such  shares  are to be  registered  and  the  time  and  place  at  which  such
certificates will be delivered.  Such time of delivery (which may not be earlier
than the First Closing Date),  being herein  referred to as the "Second  Closing
Date," if at any time  other  than the First  Closing  Date  shall be three full
business days after delivery of such notice of exercise.  The number of Optional
Common  Shares  to be  purchased  by each  Underwriter  shall be  determined  by
multiplying  the  number of  Optional  Common  Shares to be sold by the  Selling
Shareholders pursuant to such notice of exercise by a fraction, the numerator of
which is the number of Firm Common Shares to be purchased by such Underwriter as
set  forth  opposite  its name in  Schedule  A and the  denominator  of which is
2,850,000  (subject  to such  adjustments  to  eliminate  any  fractional  share
purchases as you in your  discretion  may make).  Certificates  for the Optional
Common Shares will be made  available for checking and packaging on the business
day  preceding the Second  Closing Date at a location in New York,  New York, as
may be designated by you. The manner of payment for and delivery of the Optional
Common Shares shall be the same as for the Firm Common Shares purchased from the
Selling Shareholders as specified in the two preceding  paragraphs.  At any time
before lapse of the option,  you may cancel such option by giving written notice
of such cancellation to the Selling Shareholders.  If the option is cancelled or
expires  unexercised in whole or in part, the Company will deregister  under the
Act the number of Option Shares as to which the option has not been exercised.

                  Subject to the terms and conditions  hereof,  the Underwriters
propose to make a public  offering  of their  respective  portions of the Common
Shares as soon after the effective date of the Registration Statement as in your
judgment is advisable  and at the public  offering  price set forth on the cover
page of and on the terms set forth in the Prospectus.

                  Section 6. COVENANTS OF THE COMPANY. The Company covenants and
agrees that:

                  (a) The  Company  will  use its  best  efforts  to  cause  the
Registration  Statement and any amendment thereof,  if not effective at the time
and date that this Agreement is executed and delivered by the parties hereto, to
become effective.  If the Registration Statement has become or becomes effective
pursuant  to Rule  430A of the  Rules  and  Regulations,  or the  filing  of the
Prospectus is otherwise required under Rule 424(b) of the Rules and Regulations,
the  Company  will file the  Prospectus,  properly  completed,  pursuant  to the
applicable paragraph of Rule 424(b) of the Rules and Regulations within the time
period  prescribed and will provide evidence  satisfactory to you of such timely
filing.  The Company will  promptly  advise you in writing (i) of the receipt of
any  comments  of the  Commission,  (ii) of any  request of the  Commission  for
amendment of or supplement to the Registration Statement (either before or after
it becomes  effective),  any  Preliminary  Prospectus  or the  Prospectus or for
additional information, (iii) when the Registration Statement shall have become

                                      -10-

<PAGE>

effective  and  (iv)  of the  issuance  by the  Commission  of  any  stop  order
suspending the effectiveness of the Registration Statement or of the institution
of any proceedings for that purpose. If the Commission shall enter any such stop
order at any time,  the Company  will use its best efforts to obtain the lifting
of such order at the  earliest  possible  moment.  The Company will not file any
amendment or supplement to the Registration Statement (either before or after it
becomes  effective),  any Preliminary  Prospectus or the Prospectus of which you
have not been furnished with a copy a reasonable time prior to such filing or to
which you reasonably  object or which is not in compliance  with the Act and the
Rules and Regulations.

                  (b) The Company  will  prepare  and file with the  Commission,
promptly upon your request,  any amendments or  supplements to the  Registration
Statement or the Prospectus which in your judgment may be necessary or advisable
to enable the Underwriters to continue the distribution of the Common Shares and
will use its best  efforts to cause the same to become  effective as promptly as
possible.  The Company will fully and  completely  comply with the provisions of
Rule 430A of the Rules and Regulations with respect to information  omitted from
the Registration Statement in reliance upon such Rule.

                  (c) If at any time within the nine-month period referred to in
Section  10(a)(3) of the Act during  which a  prospectus  relating to the Common
Shares is required to be delivered  under the Act any event occurs,  as a result
of which the Prospectus,  including any amendments or supplements, would include
an untrue  statement  of a material  fact,  or omit to state any  material  fact
required to be stated  therein or necessary to make the  statements  therein not
misleading, or if it is necessary at any time to amend the Prospectus, including
any  amendments  or  supplements,  to  comply  with  the  Act or the  Rules  and
Regulations,  the Company  will  promptly  advise you thereof and will  promptly
prepare  and file with the  Commission,  at its own  expense,  an  amendment  or
supplement  which will  correct  such  statement  or omission or an amendment or
supplement  which will effect such  compliance  and will use its best efforts to
cause  the  same to  become  effective  as soon as  possible;  and,  in case any
Underwriter is required to deliver a prospectus  after such  nine-month  period,
the Company upon request, but at the expense of such Underwriter,  will promptly
prepare such  amendment or  amendments  to the  Registration  Statement and such
Prospectus or  Prospectuses  as may be necessary to permit  compliance  with the
requirements of Section 10(a)(3) of the Act.

                  (d) As soon as  practicable,  but not later than 45 days after
the end of the first quarter ending after one year following the "effective date
of the  Registration  Statement"  (as  defined  in Rule  158(c) of the Rules and
Regulations),  the Company will make generally available to its security holders
an  earnings  statement  (which  need not be  audited)  which will  satisfy  the
provisions of the last paragraph of Section 11(a) of the Act.

                  (e) During such period as a  prospectus  is required by law to
be delivered in connection with sales by an Underwriter or dealer,  the Company,
at its  expense,  but only for the  nine-month  period  referred  to in  Section
10(a)(3) of the Act, will furnish to you and the Selling Shareholders or mail to
your order copies of the Registration Statement, the Prospectus, the Preliminary
Prospectus and all amendments and supplements to any such documents in each case
as soon as available and in such quantities as you and the Selling  Shareholders
may request, for the purposes contemplated by the Act.

                  (f) The Company shall  cooperate  with you and your counsel in
order to  qualify  or  register  the  Common  Shares  for sale  under (or obtain
exemptions from the application of) the blue sky laws of such  jurisdictions  as
you designate, will comply with such laws and will continue such

                                      -11-

<PAGE>

qualifications,  registrations  and  exemptions  in effect so long as reasonably
required for the  distribution  of the Common  Shares.  The Company shall not be
required  to qualify as a foreign  corporation  or to file a general  consent to
service of process in any such jurisdiction where it is not presently  qualified
or where it would be subject to taxation as a foreign  corporation.  The Company
will advise you promptly of the suspension of the  qualification or registration
of (or any such exemption  relating to) the Common Shares for offering,  sale or
trading in any  jurisdiction  or any  initiation or threat of any proceeding for
any such purpose,  and in the event of the issuance of any order suspending such
qualification,  registration or exemption,  the Company,  with your cooperation,
will use its best efforts to obtain the withdrawal thereof.

                  (g) During the period of five  years  hereafter,  the  Company
will  furnish to you:  (i) as soon as  practicable  after the end of each fiscal
year, copies of the Annual Report of the Company containing the balance sheet of
the  Company  as of the close of such  fiscal  year and  statements  of  income,
shareholders'  equity  and cash  flows for the year then  ended and the  opinion
thereon  of the  Company's  independent  public  accountants;  (ii)  as  soon as
practicable  after the filing thereof,  copies of each proxy  statement,  Annual
Report on Form 10-K,  Quarterly Report on Form 10-Q, Report on Form 8-K or other
report  filed by the Company  with the  Commission,  the NASD or any  securities
exchange; and (iii) as soon as available,  copies of any report or communication
of the Company mailed generally to holders of its Common Stock.

                  (h) During the period of 90 days after the first date that any
of the Common  Shares are  released by you for sale to the  public,  without the
prior written  consent of all of you, which consent may be withheld in your sole
discretion, the Company will not, directly or indirectly (other than pursuant to
outstanding  stock  options and warrants  disclosed in the  Prospectus),  issue,
offer, sell, grant options to purchase (other than the grant of options pursuant
to stock option plans  existing on the date hereof) or otherwise  dispose of any
of the Company's equity  securities or any other securities  convertible into or
exchangeable for its Common Stock or other equity security.

                  (i) The Company will apply the net proceeds of the sale of the
Common Shares sold by it  substantially  in accordance with its statements under
the caption "Use of Proceeds" in the Prospectus.

                  (j) The  Company  will  use its best  efforts  to  qualify  or
register its Common Stock for sale in non-issuer  transactions  under (or obtain
exemptions from the application of) the Blue Sky laws of the State of California
(and thereby  permit market  making  transactions  and secondary  trading in the
Company's  Common Stock in California),  and will comply with such Blue Sky laws
and will continue such  qualifications,  registrations  and exemptions in effect
for a period of five years after the date hereof.

                  You  may,  in your  sole  discretion,  waive  in  writing  the
performance  by the  Company of any one or more of the  foregoing  covenants  or
extend the time for their performance.

                  Section   7.   PAYMENT  OF   EXPENSES.   Whether  or  not  the
transactions  contemplated  hereunder are consummated or this Agreement  becomes
effective  or is  terminated,  the Company  and,  unless  otherwise  paid by the
Company,  the Selling  Shareholders agree to pay in such proportions as they may
agree upon among themselves all costs,  fees and expenses incurred in connection
with the performance of their  obligations  hereunder and in connection with the
transactions  contemplated hereby,  including without limiting the generality of
the  foregoing,  (i) all  expenses  incident to the issuance and delivery of the
Common Shares (including all printing and engraving costs), (ii) all fees

                                      -12-

<PAGE>

and expenses of the registrar and transfer  agent of the Common Stock and of the
Agent,  (iii) all necessary issue,  transfer and other stamp taxes in connection
with the issuance and sale of the Common  Shares to the  Underwriters,  (iv) all
fees and expenses of the Company's counsel (including fees and expenses relating
to the representation of the Selling  Shareholders by the Company's counsel) and
the Company's  independent  accountants,  (v) all costs and expenses incurred in
connection with the preparation,  printing, filing, shipping and distribution of
the  Registration  Statement,  each  Preliminary  Prospectus  and the Prospectus
(including  all  exhibits  and  financial  statements)  and all  amendments  and
supplements   provided  for  herein,   this   Agreement,   any  Agreement  Among
Underwriters,  any Selected Dealers Agreement, any Underwriters'  Questionnaire,
any Underwriters' Power of Attorney and the Blue Sky memoranda,  (vi) all filing
fees,  attorneys' fees and expenses  incurred by the Company or the Underwriters
in connection with  qualifying or registering (or obtaining  exemptions from the
qualification or registration of) all or any part of the Common Shares for offer
and sale under state Blue Sky or Canadian  securities laws, (vii) the filing fee
of the National  Association of Securities  Dealers,  Inc., and (viii) all other
fees, costs and expenses  referred to in Item 14 of the Registration  Statement.
The  Underwriters may deem the Company to be the primary obligor with respect to
all  costs,  fees and  expenses  to be paid by the  Company  and by the  Selling
Shareholders.  Except as  provided in this  Section 7,  Section 9 and Section 11
hereof, the Underwriters shall pay all of their own expenses, including the fees
and  disbursements of their counsel  (excluding those relating to qualification,
registration or exemption  under the state Blue Sky or Canadian  securities laws
and the Blue Sky memoranda  referred to above).  This Section 7 shall not affect
any agreements  relating to the payment of expenses  between the Company and the
Selling Shareholders.

                  The   Selling   Shareholders   will   pay   (directly   or  by
reimbursement)  all fees  and  expenses  incident  to the  performance  of their
obligations under this Agreement which are not otherwise  specifically  provided
for herein,  including  but not limited to (i) any fees and  expenses of counsel
for such Selling  Shareholders  (other than fees and  expenses of the  Company's
counsel);  and (ii) all expenses and taxes  incident to the sale and delivery of
the Common Shares to be sold by such Selling  Shareholders  to the  Underwriters
hereunder.

                  Section 8. CONDITIONS OF THE OBLIGATIONS OF THE  UNDERWRITERS.
The  obligations  of the several  Underwriters  to purchase and pay for the Firm
Common  Shares on the First  Closing Date and the Optional  Common Shares on the
Second Closing Date shall be subject to the accuracy of the  representations and
warranties  on the part of the Company and the Selling  Shareholders  herein set
forth as of the date  hereof  and as of the  First  Closing  Date or the  Second
Closing Date,  as the case may be, to the accuracy of the  statements of Company
officers and the Selling Shareholders made pursuant to the provisions hereof, to
the performance by the Company and the Selling  Shareholders of their respective
obligations hereunder, and to the following additional conditions:

                  (a) The Registration Statement shall have become effective not
later than 5:00 P.M. (or, in the case of a registration statement filed pursuant
to Rule 462(b) of the Rules and Regulations  relating to the Common Shares,  not
later than 10:00 P.M.), Washington, D.C. time, on the date of this Agreement, or
at such later time as shall have been  consented to by you; if the filing of the
Prospectus,  or any supplement  thereto,  is required pursuant to Rule 424(b) of
the Rules and  Regulations,  the Prospectus  shall have been filed in the manner
and within the time period required by Rule 424(b) of the Rules and Regulations;
and prior to such Closing Date, no stop order  suspending the  effectiveness  of
the  Registration  Statement  shall have been issued and no proceedings for that
purpose  shall have been  instituted or shall be pending or, to the knowledge of
the Company,  the Selling  Shareholders  or you,  shall be  contemplated  by the
Commission; and any request of the Commission for inclusion of

                                      -13-

<PAGE>

additional information in the Registration Statement,  or otherwise,  shall have
been complied with to your satisfaction.

                  (b) You shall be satisfied that since the respective  dates as
of which information is given in the Registration Statement and Prospectus,  (i)
there shall not have been any change in the capital  stock (other than  pursuant
to the exercise of outstanding options and warrants disclosed in the Prospectus)
of the  Company  or  any of its  subsidiaries  or  any  material  change  in the
indebtedness  (other than in the ordinary  course of business) of the Company or
any of its  subsidiaries,  (ii)  except  as set  forth  or  contemplated  by the
Registration  Statement  or  the  Prospectus,  no  material  verbal  or  written
agreement  or other  transaction  shall have been entered into by the Company or
any of its  subsidiaries,  which is not in the  ordinary  course of  business or
which would  reasonably  be expected  to result in a material  reduction  in the
future  earnings of the Company  and its  subsidiaries,  (iii) no loss or damage
(whether  or  not  insured)  to  the  property  of  the  Company  or  any of its
subsidiaries  shall have been sustained which  materially and adversely  affects
the  condition  (financial  or  otherwise),  business,  results of operations or
prospects  of the Company and its  subsidiaries,  (iv) no legal or  governmental
action,  suit or  proceeding  affecting  the Company or any of its  subsidiaries
which is material to the Company and its  subsidiaries  or which  affects or may
affect  the  transactions   contemplated  by  this  Agreement  shall  have  been
instituted or threatened  and (v) there shall not have been any material  change
in the condition  (financial or  otherwise),  business,  management,  results of
operations  or  prospects  of the  Company and its  subsidiaries  which makes it
impractical or inadvisable in your judgment to proceed with the public  offering
or purchase the Common Shares as contemplated hereby.

                  (c) There  shall have been  furnished  to you on each  Closing
Date, in form and substance  satisfactory to you, except as otherwise  expressly
provided below:

                  (i)  An  opinion  of  Wilson,  Sonsini,   Goodrich  &  Rosati,
         Professional  Corporation,  counsel  for the  Company  and the  Selling
         Shareholders, addressed to you and dated the First Closing Date, or the
         Second Closing Date, as the case may be, to the effect that:

                  (1) Each of the Company and its Material Subsidiaries has
         been duly incorporated and is validly existing as a corporation in
         good standing under the laws of its jurisdiction of incorporation,
         is duly qualified to do business as a foreign  corporation  and is
         in good standing in all other jurisdictions where the ownership or
         leasing of properties or the conduct of its business requires such
         qualification, except for jurisdictions in which the failure to so
         qualify  would not have a material  adverse  effect on the Company
         and its  subsidiaries,  and has full corporate power and authority
         to own its properties and conduct its business as described in the
         Registration  Statement  (as used  herein,  "Material  Subsidiary"
         means any  subsidiary of the Company  deemed to be such by you and
         the Company and any  corporation (i) of which more than 50% of the
         voting  stock is owned or  controlled  by the Company or by one or
         more of its  subsidiaries  and  (ii) to such  counsel's  knowledge
         either (x) the total  assets of which  represent 5% or more of the
         total assets of the Company and its  subsidiaries  consolidated as
         of the end of the Company's  most recent fiscal quarter or (y) the
         net  sales of which  represent  5% or more of the net sales of the
         Company and its subsidiaries consolidated for the six months ended
         June 30,  1995 or (z) the  Company's  and its other  subsidiaries'
         equity in the income  from  continuing  operations  before  income
         taxes,  extraordinary  items and cumulative  effect of a change in
         accounting principle of such corporation exceeds 5% of such income
         of the  Company  and  its  subsidiaries  consolidated  for the six
         months ended June 30, 1995);

                                      -14-

<PAGE>

                  (2) The authorized,  issued and outstanding capital stock
         of the Company is as set forth under the caption  "Capitalization"
         in the Prospectus;  all necessary corporate  proceedings have been
         taken in order to authorize  validly such authorized Common Stock;
         all outstanding  shares of Common Stock (including the Firm Common
         Shares and any  Optional  Common  Shares to be sold by the Selling
         Shareholders)  have been duly and validly  issued,  are fully paid
         and  nonassessable,  and, to such  counsel's  knowledge,  were not
         issued in  violation  of or  subject to any  preemptive  rights or
         other rights to subscribe for or purchase any securities;  without
         limiting the foregoing, to such counsel's knowledge,  there are no
         preemptive or other rights to subscribe for or purchase any of the
         Common Shares to be sold by the Company hereunder;

                  (3) All of the issued and  outstanding  shares of capital
         stock of the  Material  Subsidiaries  have been  duly and  validly
         authorized and issued and are fully paid and nonassessable and are
         owned  beneficially  by the  Company  free and clear of all liens,
         encumbrances,  equities, claims, security interests, voting trusts
         or other defects of title whatsoever;

                  (4) The  certificates  evidencing the Common Shares to be
         delivered  hereunder are in due and proper form under Arizona law,
         and when duly  countersigned  by the Company's  transfer agent and
         registrar, and delivered to you or upon your order against payment
         of the  agreed  consideration  therefor  in  accordance  with  the
         provisions  of  this  Agreement,  the  Common  Shares  represented
         thereby will be duly authorized and validly issued, fully paid and
         nonassessable,  and, to such  counsel's  knowledge,  will not have
         been issued in violation of or subject to any preemptive rights or
         other rights to subscribe for or purchase securities;

                  (5) Except as disclosed in or  specifically  contemplated
         by the  Prospectus,  to such  counsel's  knowledge,  there  are no
         outstanding  options,  warrants  or  other  rights  requiring  the
         issuance of, and no  commitments  to issue,  any shares of capital
         stock  of  the  Company  or  any  security   convertible  into  or
         exchangeable for capital stock of the Company;

                  (6) (a) The  Registration  Statement has become effective
         under the Act, and, to the best of such  counsel's  knowledge,  no
         stop  order  suspending  the  effectiveness  of  the  Registration
         Statement or preventing  the use of the Prospectus has been issued
         and no  proceedings  for that purpose have been  instituted or are
         pending or contemplated by the Commission;  any required filing of
         the Prospectus and any supplement  thereto pursuant to Rule 424(b)
         of the  Rules and  Regulations  has been  made in the  manner  and
         within the time period required by such Rule 424(b);

                  (b) The Registration  Statement,  the Prospectus and each
         amendment  or  supplement   thereto   (except  for  the  financial
         statements and schedules included therein as to which such counsel
         need  express  no  opinion)  comply  as to  form  in all  material
         respects  with  the  requirements  of the Act and  the  Rules  and
         Regulations;

                  (c) To such counsel's knowledge, there are no franchises,
         leases, contracts, agreements or documents of a character required
         to be disclosed in the Registration  Statement or Prospectus or to
         be filed as exhibits to the Registration Statement or to

                                      -15-

<PAGE>

         the  Company's Annual  Report on Form 10-K which are not disclosed
         or filed, as required;

                  (d) To such  counsel's  knowledge,  there are no legal or
         governmental  actions,  suits or proceedings pending or threatened
         against the Company or its  subsidiaries  which are required to be
         described in the Prospectus which are not described as required;

                  (e)  The  documents  incorporated  by  reference  in  the
         Prospectus  (except for any  financial  statements  and  schedules
         included in such  documents  as to which such counsel need express
         no opinion), when they were filed with the Commission, complied as
         to form in all  material  respects  with the  requirements  of the
         Exchange  Act and the  rules  and  regulations  of the  Commission
         thereunder;

                  (7) The Company  has the  requisite  corporate  power and
         authority to enter into this Agreement and to sell and deliver the
         Common Shares to be sold by it to the several  Underwriters;  this
         Agreement  has been duly and validly  authorized  by all necessary
         corporate  action  by the  Company,  has  been  duly  and  validly
         executed and  delivered by and on behalf of the Company,  and is a
         valid and binding  agreement of the Company in accordance with its
         terms,   except  as  enforceability  may  be  limited  by  general
         equitable  principles,  bankruptcy,  insolvency,   reorganization,
         moratorium or other laws affecting creditors' rights generally and
         except  as  to  those   provisions   relating  to   indemnity   or
         contribution for liabilities  arising under the Act as to which no
         opinion need be expressed; and no approval, authorization,  order,
         consent, registration, filing, qualification, license or permit of
         or  with   any   court,   regulatory,   administrative   or  other
         governmental  body is required for the  execution  and delivery of
         this Agreement by the Company or the performance by the Company of
         its obligations  set forth in this Agreement,  except such as have
         been  obtained  and are in full force and effect under the Act and
         such  as may  be  required  under  applicable  Blue  Sky  laws  in
         connection with the purchase and distribution of the Common Shares
         by the  Underwriters  and the  clearance of such offering with the
         NASD;

                  (8) The execution and delivery of this  Agreement and the
         performance  by the Company of its  obligations  set forth in this
         Agreement will not result in the breach of, or constitute,  either
         by itself or upon notice or the passage of time or both, a default
         under, any agreement,  mortgage,  deed of trust, lease, franchise,
         license,  indenture,  permit  or  other  instrument  known to such
         counsel to which the Company or any of its subsidiaries is a party
         or by which the Company or any of its  subsidiaries  or any of its
         or their  property  may be bound or affected  which is material to
         the Company and its  subsidiaries,  as a whole,  or violate any of
         the  provisions  of the articles of  incorporation  or bylaws,  or
         other  organizational  documents,  of  the  Company  or any of its
         subsidiaries  or, so far as is known to such counsel,  violate any
         statute,  judgment, decree, order, rule or regulation of any court
         or governmental  body having  jurisdiction over the Company or any
         of its subsidiaries or any of its or their property;

                  (9) The Company is not in  violation  of its  articles of
         incorporation or bylaws,  none of the Material  Subsidiaries is in
         violation of its articles of  incorporation  or, to such counsel's
         knowledge,  bylaws or other organizational documents, and, to such
         counsel's   knowledge,   neither  the  Company  nor  any  Material
         Subsidiary is in

                                      -16-

<PAGE>

         breach  of or  default  with  respect  to  any  provision  of  any
         agreement,  mortgage,  deed of trust, lease,  franchise,  license,
         indenture,  permit or other  instrument filed as an exhibit to the
         Registration  Statement  or the  Company  Form  10-K to which  the
         Company or any such subsidiary is a party or by which it or any of
         its properties may be bound or affected, except where such default
         would  not  materially   adversely  affect  the  Company  and  its
         subsidiaries, taken as a whole;

                  (10)  To  such   counsel's   knowledge,   no  holders  of
         securities  of the Company  have rights which have not been waived
         or  fulfilled  to the  registration  of shares of Common  Stock or
         other  securities,  because  of the  filing  of  the  Registration
         Statement by the Company or the offering contemplated hereby;

                  (11) To such counsel's knowledge,  this Agreement and the
         Shareholders  Agreement  have been duly  authorized,  executed and
         delivered by or on behalf of each of the Selling Shareholders; the
         Agent has been duly and validly authorized to act as the custodian
         of the Common Shares to be sold by each such Selling  Shareholder;
         and, to such  counsel's  knowledge,  the execution and delivery of
         this  Agreement  and the  Shareholders  Agreement  by each Selling
         Shareholder  and the  performance by the Selling  Shareholders  of
         their obligations set forth herein and therein, will not result in
         a breach  of,  or  constitute  a  default  under,  any  indenture,
         mortgage,  deed of trust,  trust  (constructive  or  other),  loan
         agreement,  lease,  franchise,   license  or  other  agreement  or
         instrument to which any of the Selling  Shareholders is a party or
         by  which  any  of  the  Selling  Shareholders  or  any  of  their
         properties  may be bound  and  which is  material  to any  Selling
         Shareholder, or violate any statute, judgment, decree, order, rule
         or regulation  known to such counsel of any court or  governmental
         body having  jurisdiction over any of the Selling  Shareholders or
         any of  their  properties;  and to such  counsel's  knowledge,  no
         approval, authorization, order or consent of any court, regulatory
         body, administrative agency or other governmental body is required
         for  the  execution   and  delivery  of  this   Agreement  or  the
         Shareholders   Agreement  or  the   performance   by  the  Selling
         Shareholders  of their  obligations  set forth in this  Agreement,
         except such as have been obtained and are in full force and effect
         under the Act and such as may be  required  under the rules of the
         NASD and applicable Blue Sky laws;

                  (12)   To   such   counsel's   knowledge,   the   Selling
         Shareholders  have full right,  power and  authority to enter into
         this  Agreement  and  the  Shareholders  Agreement  and  to  sell,
         transfer and deliver the Common  Shares to be sold on such Closing
         Date by such  Selling  Shareholders  hereunder  and good and valid
         title to such Common Shares so sold,  free and clear of all liens,
         encumbrances,  equities, claims, restrictions, security interests,
         voting  trusts,  or other  defects of title  whatsoever,  has been
         transferred  to the  Underwriters  (whom  counsel may assume to be
         bona  fide  purchasers)  who have  purchased  such  Common  Shares
         hereunder; and

                  (13) To such counsel's knowledge,  this Agreement and the
         Shareholders Agreement are valid and binding agreements of each of
         the Selling  Shareholders in accordance with their terms except as
         enforceability  may be limited by  general  equitable  principles,
         bankruptcy, insolvency,  reorganization,  moratorium or other laws
         affecting  creditors'  rights generally and except with respect to
         those provisions relating

                                      -17-

<PAGE>

         to indemnities or contributions  for liabilities under the Act, as
         to which no opinion need be expressed.

                  In  rendering  such  opinion,  such counsel may rely as to the
         matters set forth in  paragraphs  (11),  (12) and (13),  on opinions of
         other counsel  retained by the Selling  Shareholders,  as to matters of
         local or regulatory  law, on opinions of local or  regulatory  counsel,
         and as to matters of fact, on certificates of the Selling  Shareholders
         and of officers of the Company and of governmental  officials, in which
         case  their  opinion  is to state  that  they are so doing and that the
         Underwriters  are justified in relying on such opinions or certificates
         and copies of said  opinions or  certificates  are to be  delivered  to
         counsel  for the  Underwriters.  Such  counsel  shall  also  include  a
         statement  to the  effect  that  nothing  has  come to  such  counsel's
         attention  that would lead such  counsel to believe  that either at the
         effective  date  of the  Registration  Statement  or at the  applicable
         Closing Date the Registration Statement or the Prospectus,  or any such
         amendment  or  supplement  (other  than the  financial  statements  and
         schedules and other financial or statistical data set forth therein, as
         to which such  counsel  need  express no belief),  contains  any untrue
         statement of a material fact or omits to state a material fact required
         to be stated  therein or necessary to make the  statements  therein not
         misleading;

                  (ii) Such  opinion or opinions of  Pillsbury  Madison & Sutro,
         counsel  for the  Underwriters,  dated  the First  Closing  Date or the
         Second  Closing  Date,  as  the  case  may  be,  with  respect  to  the
         incorporation  of  the  Company,   the  sufficiency  of  all  corporate
         proceedings  and other legal matters  relating to this  Agreement,  the
         validity  of the Common  Shares,  the  Registration  Statement  and the
         Prospectus and other related matters as you may reasonably require, and
         the Company and the Selling  Shareholders  shall have furnished to such
         counsel such documents and shall have exhibited to them such papers and
         records as they may reasonably request for the purpose of enabling them
         to pass upon such  matters.  In  connection  with such  opinions,  such
         counsel may rely on  representations or certificates of officers of the
         Company and governmental officials.

                  (iii) A certificate of the Company executed by the Chairman of
         the Board or President and the chief financial or accounting officer of
         the Company,  dated the First Closing Date or the Second  Closing Date,
         as the case may be, to the effect that:

                  (1) The representations and warranties of the Company set
         forth in Section 2 of this  Agreement  are true and  correct as of
         the date of this Agreement and as of the First Closing Date or the
         Second  Closing  Date,  as the case may be,  and the  Company  has
         complied with all the  agreements and satisfied all the conditions
         on its  part to be  performed  or  satisfied  on or  prior to such
         Closing Date;

                  (2) The Commission has not issued any order preventing or
         suspending the use of the Prospectus or any Preliminary Prospectus
         filed as a part of the  Registration  Statement  or any  amendment
         thereto;  no  stop  order  suspending  the  effectiveness  of  the
         Registration  Statement  has been  issued;  and to the best of the
         knowledge  of the  respective  signers,  no  proceedings  for that
         purpose have been instituted or are pending or contemplated  under
         the Act;

                  (3) Each of the respective signers of the certificate has
         carefully examined the Registration  Statement and the prospectus;
         to the best of his knowledge,  the Registration  Statement and the
         Prospectus and any amendments or supplements thereto

                                      -18-

<PAGE>

         contain all statements required to be stated therein regarding the
         Company  and  its  subsidiaries;   and  neither  the  Registration
         Statement  nor the  Prospectus  nor any  amendment  or  supplement
         thereto  includes any untrue statement of a material fact or omits
         to state  any  material  fact  required  to be stated  therein  or
         necessary  to make the  statements  therein,  in the  light of the
         circumstances under which they were made, not misleading;

                  (4) Since  the  initial  date on which  the  Registration
         Statement was filed, no agreement, written or oral, transaction or
         event  has  occurred  which  should  have  been  set  forth  in an
         amendment to the  Registration  Statement or in a supplement to or
         amendment of any prospectus which has not been disclosed in such a
         supplement or amendment;

                  (5) Since the respective dates as of which information is
         given in the Registration Statement and the Prospectus, and except
         as disclosed in or contemplated  by the Prospectus,  there has not
         been any material  adverse change or a development  which would be
         reasonably  likely to result in a material  adverse  change in the
         condition (financial or otherwise),  business, properties, results
         of operations  or management of the Company and its  subsidiaries,
         as  a  whole;  and  no  legal  or  governmental  action,  suit  or
         proceeding is pending or threatened  against the Company or any of
         its  subsidiaries  which  is  material  to  the  Company  and  its
         subsidiaries, as a whole, whether or not arising from transactions
         in the ordinary course of business,  or which may adversely affect
         the transactions contemplated by this Agreement;  since such dates
         and except as so  disclosed,  neither  the  Company nor any of its
         subsidiaries  has entered into any verbal or written  agreement or
         other  transaction which is not in the ordinary course of business
         or which  would  reasonably  be  expected  to result in a material
         reduction  in the future  earnings of the Company or incurred  any
         material liability or obligation,  direct, contingent or indirect,
         made any change in its capital stock (except  pursuant to exercise
         of stock  options and warrants as  disclosed  in the  Prospectus),
         made any material  change in its short-term debt or funded debt or
         repurchased  or otherwise  acquired any of the  Company's  capital
         stock;  and the Company has not declared or paid any dividend,  or
         made any other  distribution,  upon its outstanding  capital stock
         payable  to  shareholders  of record on a date  prior to the First
         Closing Date or Second Closing Date; and

                  (6) Since the respective dates as of which information is
         given in the Registration  Statement and the Prospectus and except
         as disclosed in or contemplated by the Prospectus, the Company and
         its  subsidiaries  have not sustained a material loss or damage by
         strike,  fire,  flood,  windstorm,   accident  or  other  calamity
         (whether or not insured).

                  (iv) On the date before this Agreement is executed and also on
         the First Closing Date and the Second  Closing Date a letter  addressed
         to you from Ernst & Young LLP, independent  accountants,  the first one
         to be dated the day before the date of this  Agreement,  the second one
         to be dated the First Closing Date and the third one (in the event of a
         Second  Closing)  to be dated  the  Second  Closing  Date,  in form and
         substance satisfactory to you.

                  (v) On the First  Closing Date or the Second  Closing Date, as
         the case may be, a  certificate,  dated such Closing Date and addressed
         to you, signed by or on behalf of each of

                                      -19-

<PAGE>

         the Selling  Shareholders  to the effect that the  representations  and
         warranties of such Selling  Shareholder  in this Agreement are true and
         correct,  as if  made at and as of the  First  Closing  Date or  Second
         Closing  Date,  as the case may be, and such  Selling  Shareholder  has
         complied with all the  agreements  and satisfied all the  conditions on
         its part to be performed or satisfied  prior to the First  Closing Date
         or Second Closing Date, as the case may be.

                  (vi) On or before the First  Closing  Date,  letters from each
         officer of the  Company,  in form and  substance  satisfactory  to you,
         confirming  that for a period of 90 days  after the first date that any
         of the Common  Shares are released by you for sale to the public,  such
         person  will  not  directly  or  indirectly  sell or  offer  to sell or
         otherwise dispose of any shares of Common Stock or any right to acquire
         such shares  without  the prior  written  consent of all of you,  which
         consent may be withheld your sole discretion.

                  All such opinions,  certificates,  letters and documents shall
be in compliance with the provisions hereof only if they are satisfactory to you
and to  Pillsbury  Madison & Sutro,  counsel for the  Underwriters.  The Company
shall  furnish  you with  such  manually  signed  or  conformed  copies  of such
opinions,  certificates,  letters and documents as you request.  Any certificate
signed by any officer of the Company and  delivered to you or to counsel for the
Underwriters  shall be deemed to be a representation and warranty by the Company
to the Underwriters as to the statements made therein.

                  If any condition to the Underwriters' obligations hereunder to
be satisfied  prior to or at the First  Closing Date is not so  satisfied,  this
Agreement  at your  election  will  terminate  upon  notification  by you to the
Company  and the  Selling  Shareholders  without  liability  on the  part of any
Underwriter or the Company or the Selling  Shareholders  except for the expenses
to be paid or reimbursed by the Company and by the Selling Shareholders pursuant
to  Sections  7 and 9 hereof and  except to the  extent  provided  in Section 11
hereof.

                  Section   9.   REIMBURSEMENT   OF   UNDERWRITERS'    EXPENSES.
Notwithstanding  any  other  provisions  hereof,  if  this  Agreement  shall  be
terminated  by  you  pursuant  to  Section  8  hereof,  or if  the  sale  to the
Underwriters  of the  Common  Shares at the  First  Closing  is not  consummated
because of any  refusal,  inability or failure on the part of the Company or the
Selling  Shareholders  to perform  any  agreement  herein or to comply  with any
provision hereof, the Company agrees to reimburse you and the other Underwriters
upon  demand for all  out-of-pocket  expenses  that  shall have been  reasonably
incurred by you and them in connection  with the proposed  purchase and the sale
of the Common  Shares,  including but not limited to fees and  disbursements  of
counsel,  printing  expenses,  travel expenses,  postage,  telegraph charges and
telephone  charges  relating  directly  to  the  offering  contemplated  by  the
Prospectus.  Any such termination shall be without liability of any party to any
other party except that the provisions of this Section, Section 7 and Section 11
shall at all times be effective and shall apply.

                  Section 10. EFFECTIVENESS OF REGISTRATION STATEMENT.  You, the
Company and the Selling  Shareholders  will use your, its and their best efforts
to cause the Registration Statement to become effective, to prevent the issuance
of any stop order suspending the  effectiveness  of the  Registration  Statement
and,  if such stop order be issued,  to obtain as soon as  possible  the lifting
thereof.

                                      -20-

<PAGE>

                  Section 11.  INDEMNIFICATION.

                  (a)  The   Company   and  each  of  the   Affiliated   Selling
Shareholders,  jointly and severally,  agree to indemnify and hold harmless each
Underwriter  and each person,  if any, who controls any  Underwriter  within the
meaning of the Act against any losses, claims, damages, liabilities or expenses,
joint or  several,  to which such  Underwriter  or such  controlling  person may
become  subject,  under the Act,  the  Exchange  Act, or other  federal or state
statutory  law or  regulation,  or at  common  law or  otherwise  (including  in
settlement of any  litigation,  if such  settlement is effected with the written
consent of the Company), insofar as such losses, claims, damages, liabilities or
expenses (or actions in respect thereof as  contemplated  below) arise out of or
are based upon any untrue  statement or alleged untrue statement of any material
fact contained in the Registration Statement,  any Preliminary  Prospectus,  the
Prospectus, or any amendment or supplement thereto, or arise out of or are based
upon the  omission or alleged  omission to state in any of them a material  fact
required to be stated therein or necessary to make the statements in any of them
not  misleading,  or  arise  out of or are  based  in  whole  or in  part on any
inaccuracy in the  representations  and warranties of the Company or the Selling
Shareholders  contained  herein or any  failure of the  Company  or the  Selling
Shareholders to perform their respective obligations hereunder or under law; and
will reimburse each Underwriter and each such  controlling  person for any legal
and other expenses  reasonably  incurred by such Underwriter or such controlling
person in connection with investigating,  defending,  settling,  compromising or
paying any such loss, claim,  damage,  liability,  expense or action;  provided,
however,  that neither the Company nor the Affiliated Selling  Shareholders will
be liable in any such case to the  extent  that any such  loss,  claim,  damage,
liability  or  expense  arises out of or is based  upon an untrue  statement  or
alleged  untrue   statement  or  omission  or  alleged   omission  made  in  the
Registration  Statement,  any  Preliminary  Prospectus,  the  Prospectus  or any
amendment or  supplement  thereto in reliance  upon and in  conformity  with the
information  furnished to the Company pursuant to Section 4 hereof; and provided
further, that with respect to any untrue statement or omission or alleged untrue
statement  or  omission  made in the  Registration  Statement,  any  Preliminary
Prospectus,  the  Prospectus,  or any  amendment  or  supplement  thereto,  each
Affiliated  Selling  Shareholder shall not be liable under this paragraph for an
amount in excess of the proceeds received by the Affiliated Selling  Shareholder
for the  Common  Shares  sold  by such  Affiliated  Selling  Shareholder  to the
Underwriters;  and provided further, that the indemnity provided in this Section
11(a) with respect to any Preliminary  Prospectus shall not inure to the benefit
of any Underwriter from whom the person asserting any losses,  claims,  charges,
liabilities  or  litigation  based upon any untrue  statement or alleged  untrue
statement of any material fact or omission or alleged  omission to state therein
a material fact, if a copy of the  Prospectus in which such untrue  statement or
alleged untrue statement or omission was corrected has not been sent or given to
such person  within the time  required  by the Act and the Rule and  Regulations
thereunder,  unless such failure is the result of  noncompliance  by the Company
with Section  6(e) hereof;  and provided  further,  that no  Affiliated  Selling
Shareholder  shall be  liable in any case  pursuant  to this  Section  11 to the
extent any such loss, claim,  damage or liability arises out of or is based upon
an untrue  statement or omission or alleged  omission  made in the  Registration
Statement,  any  Preliminary  Prospectus,  the  Prospectus,  or any amendment or
supplement  thereto,  in  reliance  upon  and  in  conformity  with  information
furnished  to the  Company  in  writing by any other  Selling  Shareholder;  and
provided further,  that no Affiliated  Selling  Shareholder shall be required to
provide  indemnification  or  reimbursement  hereunder  until the Underwriter or
control person seeking  indemnification or reimbursement shall have first made a
claim  therefor  against  the  Company  and such  claim has not been paid by the
Company for a period of not less than 45 days.  The  Company and the  Affiliated
Selling  Shareholders  may agree, as among  themselves,  as to their  respective
amounts of such liability for which they each shall be responsible.  In addition
to their  other  obligations  under this  Section  11(a),  the  Company  and the
Affiliated Selling Shareholders agree that, as an interim measure during the

                                      -21-

<PAGE>

pendency  of any  claim,  action,  investigation,  inquiry  or other  proceeding
arising out of or based upon any statement or omission, or any alleged statement
or omission,  or any  inaccuracy in the  representations  and  warranties of the
Company or the Selling Shareholders herein or failure to perform its obligations
hereunder,  all as described in this Section  11(a),  they will  reimburse  each
Underwriter  on a quarterly  basis for all  reasonable  legal or other  expenses
incurred in connection with  investigating or defending any such claim,  action,
investigation,  inquiry or other  proceeding,  notwithstanding  the absence of a
judicial  determination as to the propriety and  enforceability of the Company's
or the Affiliated Selling Shareholders' obligation to reimburse each Underwriter
for such expenses and the possibility  that such payments might later be held to
have been improper by a court of competent jurisdiction.  To the extent that any
such  interim  reimbursement  payment  is so held to have  been  improper,  each
Underwriter  shall  promptly  return it to the Company  together with  interest,
compounded daily, determined on the basis of the prime rate (or other commercial
lending rate for borrowers of the highest credit  standing)  announced from time
to  time  by Bank  of  America  National  Trust  and  Savings  Association,  San
Francisco,  California  (the  "Prime  Rate").  Any  such  interim  reimbursement
payments  which are not made to an  Underwriter  within 30 days of a request for
reimbursement,  shall  bear  interest  at the  Prime  Rate from the date of such
request. This indemnity agreement will be in addition to any liability which the
Company or the Selling Shareholders may otherwise have.

                  (b)  Each  Underwriter  will  severally   indemnify  and  hold
harmless the Company, each of its directors, each of its officers who signed the
Registration  Statement,  the Selling  Shareholders and each person, if any, who
controls the Company or any Selling  Shareholder  within the meaning of the Act,
against  any  losses,  claims,  damages,  liabilities  or  expenses to which the
Company,  or any such  director,  officer,  Selling  Shareholder  or controlling
person may become subject,  under the Act, the Exchange Act, or other federal or
state statutory law or regulation,  or at common law or otherwise  (including in
settlement of any  litigation,  if such  settlement is effected with the written
consent  of  such  Underwriter),   insofar  as  such  losses,  claims,  damages,
liabilities or expenses (or actions in respect  thereof as  contemplated  below)
arise out of or are based  upon any untrue or alleged  untrue  statement  of any
material  fact  contained  in  the  Registration   Statement,   any  Preliminary
Prospectus, the Prospectus, or any amendment or supplement thereto, or arise out
of or are  based  upon the  omission  or  alleged  omission  to state  therein a
material fact required to be stated  therein or necessary to make the statements
therein not misleading, in each case to the extent, but only to the extent, that
such  untrue  statement  or alleged  untrue  statement  or  omission  or alleged
omission was made in the Registration Statement, any Preliminary Prospectus, the
Prospectus,  or any  amendment or  supplement  thereto,  in reliance upon and in
conformity with the information  furnished to the Company  pursuant to Section 4
hereof; and will reimburse the Company, or any such director,  officer,  Selling
Shareholder  or  controlling  person for any legal and other expense  reasonably
incurred by the Company, or any such director,  officer,  Selling Shareholder or
controlling  person  in  connection  with  investigating,  defending,  settling,
compromising  or paying  any such loss,  claim,  damage,  liability,  expense or
action.  In addition to its other  obligations  under this Section  11(b),  each
Underwriter  severally agrees that, as an interim measure during the pendency of
any claim, action, investigation,  inquiry or other proceeding arising out of or
based upon any  statement  or  omission,  or any alleged  statement or omission,
described in this Section  11(b) which relates to  information  furnished to the
Company pursuant to Section 4 hereof, it will reimburse the Company (and, to the
extent applicable,  each officer,  director,  Selling Shareholder or controlling
person) on a quarterly basis for all reasonable legal or other expenses incurred
in  connection  with   investigating  or  defending  any  such  claim,   action,
investigation,  inquiry or other  proceeding,  notwithstanding  the absence of a
judicial   determination  as  to  the  propriety  and   enforceability   of  the
Underwriters'   obligations  to  reimburse  the  Company  (and,  to  the  extent
applicable,  each officer,  director, Selling Shareholder or controlling person)
for such expenses and the possibility  that such payments might later be held to
have been improper by a court of competent jurisdiction.

                                      -22-

<PAGE>

To the extent  that any such  interim  reimbursement  payment is so held to have
been  improper,  the  Company  (and,  to the extent  applicable,  each  officer,
director, Selling Shareholder or controlling person) shall promptly return it to
the Underwriters  together with interest,  compounded  daily,  determined on the
basis of the Prime Rate. Any such interim  reimbursement  payments which are not
made to the Company  within 30 days of a request for  reimbursement,  shall bear
interest  at the  Prime  Rate  from the  date of such  request.  This  indemnity
agreement  will be in  addition  to any  liability  which such  Underwriter  may
otherwise have.

                  (c) Promptly after receipt by an indemnified  party under this
Section of notice of the  commencement  of any action,  such  indemnified  party
will, if a claim in respect thereof is to be made against an indemnifying  party
under this Section, notify the indemnifying party in writing of the commencement
thereof;  but the omission so to notify the indemnifying  party will not relieve
it  from  any  liability  which  it  may  have  to  any  indemnified  party  for
contribution or otherwise than under the indemnity  agreement  contained in this
Section  or to the extent it is not  prejudiced  as a  proximate  result of such
failure.  In case any such action is brought against any  indemnified  party and
such  indemnified  party seeks or intends to seek indemnity from an indemnifying
party,  the  indemnifying  party will be entitled to participate in, and, to the
extent that it may wish, jointly with all other  indemnifying  parties similarly
notified, to assume the defense thereof with counsel reasonably  satisfactory to
such indemnified party; provided,  however, if the defendants in any such action
include  both  the  indemnified  party  and  the  indemnifying   party  and  the
indemnified  party shall have reasonably  concluded that there may be a conflict
between the positions of the  indemnifying  party and the  indemnified  party in
conducting  the defense of any such  action or that there may be legal  defenses
available to it and/or other  indemnified  parties which are  different  from or
additional to those available to the indemnifying  party, the indemnified  party
or parties shall have the right to select separate  counsel to assume such legal
defenses and to otherwise participate in the defense of such action on behalf of
such indemnified party or parties.  Upon receipt of notice from the indemnifying
party to such indemnified party of its election so to assume the defense of such
action and approval by the indemnified party of counsel,  the indemnifying party
will not be liable to such indemnified party under this Section for any legal or
other expenses  subsequently  incurred by such  indemnified  party in connection
with the defense  thereof unless (i) the  indemnified  party shall have employed
such counsel in connection  with the  assumption of legal defenses in accordance
with the proviso to the preceding sentence (it being understood,  however,  that
the  indemnifying  party  shall not be liable for the  expenses of more than one
separate counsel, approved by you in the case of paragraph (a), representing the
indemnified  parties  who are parties to such  action) or (ii) the  indemnifying
party shall not have employed counsel reasonably satisfactory to the indemnified
party to represent the  indemnified  party within a reasonable time after notice
of commencement  of the action,  in each of which cases the fees and expenses of
counsel shall be at the expense of the indemnifying party.

                  (d) If the indemnification  provided for in this Section 11 is
required  by its  terms  but is for  any  reason  held to be  unavailable  to or
otherwise  insufficient to hold harmless an indemnified  party under  paragraphs
(a),  (b) or (c) of this Section 11 in respect of any losses,  claims,  damages,
liabilities or expenses  referred to herein,  then each applicable  indemnifying
party shall contribute to the amount paid or payable by such  indemnified  party
as a result of any losses, claims, damages,  liabilities or expenses referred to
herein (i) in such proportion as is appropriate to reflect the relative benefits
received by the Company,  Affiliated  Selling  Shareholders and the Underwriters
from the  offering of the Common  Shares or (ii) if the  allocation  provided by
clause (i) above is not  permitted by applicable  law, in such  proportion as is
appropriate to reflect not only the relative  benefits referred to in clause (i)
above  but  also  the  relative  fault  of  the  Company,   Affiliated   Selling
Shareholders and the Underwriters in connection with the statements or omissions
or inaccuracies in

                                      -23-

<PAGE>

the representations and warranties herein which resulted in such losses, claims,
damages,  liabilities  or  expenses,  as well as any  other  relevant  equitable
considerations.  The  respective  relative  benefits  received  by the  Company,
Affiliated  Selling  Shareholders and the Underwriters  shall be deemed to be in
the same  proportion,  in the case of the  Company  and the  Affiliated  Selling
Shareholders  as the  total  price  paid to the  Company  and to the  Affiliated
Selling  Shareholders,  respectively,  for the Common Shares sold by them to the
Underwriters  (net of underwriting  commissions but before deducting  expenses),
and in the case of the Underwriters as the underwriting  commissions received by
them bears to the total of such amounts  paid to the Company and the  Affiliated
Selling   Shareholders   and  received  by  the   Underwriters  as  underwriting
commissions.  The relative fault of the Company, Affiliated Selling Shareholders
and the  Underwriters  shall be  determined by reference to, among other things,
whether  the  untrue or  alleged  untrue  statement  of a  material  fact or the
omission or alleged  omission to state a material fact or the  inaccurate or the
alleged  inaccurate   representation  and/or  warranty  relates  to  information
supplied by the Company, Affiliated Selling Shareholders or the Underwriters and
the parties' relative intent,  knowledge,  access to information and opportunity
to correct or prevent such statement or omission.  The amount paid or payable by
a party as a result of the losses,  claims,  damages,  liabilities  and expenses
referred  to above shall be deemed to include,  subject to the  limitations  set
forth in  paragraph  (c) of this Section 11, any legal or other fees or expenses
reasonably  incurred by such party in connection with investigating or defending
any action or claim.  The  provisions set forth in paragraph (c) of this Section
11 with respect to notice of  commencement  of any action shall apply if a claim
for contribution is to be made under this paragraph (d); provided, however, that
no  additional  notice  shall be required  with  respect to any action for which
notice has been given under paragraph (c) for purposes of  indemnification.  The
Company,  Affiliated  Selling  Shareholders and the  Underwriters  agree that it
would not be just and equitable if contribution pursuant to this Section 11 were
determined  solely by pro rata allocation (even if the Underwriters were treated
as one entity for such purpose) or by any other method of allocation  which does
not take account of the equitable  considerations referred to in this paragraph.
Notwithstanding  the  provisions  of this  Section 11, no  Underwriter  shall be
required  to  contribute  any  amount  in  excess  of the  amount  of the  total
underwriting  commissions  received by such  Underwriter in connection  with the
Common Shares underwritten by it and distributed to the public.  Notwithstanding
the provisions of this Section 11, no Affiliated  Selling  Shareholder  shall be
required  to  contribute  any amount in excess of the  proceeds  received by the
Affiliated  Selling  Shareholder  for the Common Shares sold by such  Affiliated
Selling  Shareholder  to  the  Underwriters.  No  person  guilty  of  fraudulent
misrepresentation  (within  the  meaning of  Section  11(f) of the Act) shall be
entitled to  contribution  from any person who was not guilty of such fraudulent
misrepresentation.  The Underwriters' obligations to contribute pursuant to this
Section  11  are  several  in  proportion  to  their   respective   underwriting
commitments and not joint.

                  (e) It is  agreed  that  any  controversy  arising  out of the
operation of the interim reimbursement  arrangements set forth in Sections 11(a)
and (b), including the amounts of any requested  reimbursement  payments and the
method of determining  such amounts,  shall be settled by arbitration  conducted
under the provisions of the  Constitution and Rules of the Board of Governors of
the New York  Stock  Exchange,  Inc.  or  pursuant  to the  Code of  Arbitration
Procedure of the NASD.  Any such  arbitration  must be commenced by service of a
written  demand for  arbitration  or written  notice of intention to  arbitrate,
therein  electing the  arbitration  tribunal.  In the event the party  demanding
arbitration  does not make such  designation of an arbitration  tribunal in such
demand  or  notice,  then the  party  responding  to said  demand  or  notice is
authorized  to do so. Such an  arbitration  would be limited to the operation of
the interim  reimbursement  provisions  contained in Sections  11(a) and (b) and
would not resolve the ultimate  propriety or enforceability of the obligation to
reimburse expenses which is created by the provisions of such Sections 11(a) and
(b) hereof.

                                      -24-

<PAGE>

                  Section 12. DEFAULT OF  UNDERWRITERS.  It shall be a condition
to this Agreement and the obligation of the Company and the Selling Shareholders
to sell and deliver the Common  Shares  hereunder,  and of each  Underwriter  to
purchase the Common Shares in the manner as described  herein,  that,  except as
hereinafter in this paragraph provided,  each of the Underwriters shall purchase
and pay for all the Common  Shares  agreed to be purchased  by such  Underwriter
hereunder upon tender to the  Underwriters of all such shares in accordance with
the terms hereof.  If any Underwriter or  Underwriters  default in your or their
obligations  to purchase  Common Shares  hereunder on either the First or Second
Closing Date and the  aggregate  number of Common  Shares which such  defaulting
Underwriter or  Underwriters  agreed but failed to purchase on such Closing Date
does not exceed 10% of the total number of Common Shares which the  Underwriters
are obligated to purchase on such Closing Date, the nondefaulting entities shall
be obligated severally, in proportion to their respective commitments hereunder,
to purchase the Common Shares which such  defaulting  entities agreed but failed
to purchase on such Closing Date. If any  Underwriter or Underwriters so default
and the  aggregate  number of Common  Shares with  respect to which such default
occurs is more than the above  percentage and  arrangements  satisfactory to you
and the Company for the purchase of such Common  Shares by other persons are not
made within 48 hours after such default,  this Agreement will terminate  without
liability  on the part of any  nondefaulting  Underwriter  or the Company or the
Selling  Shareholders  except for the expenses to be paid by the Company and the
Selling  Shareholders  pursuant  to  Section 7 hereof  and  except to the extent
provided in Section 11 hereof.

                  In the event that Common Shares to which a default relates are
to be purchased by the  nondefaulting  entities or by another  party or parties,
you or the Company shall have the right to postpone the First or Second  Closing
Date, as the case may be, for not more than five business days in order that the
necessary  changes  in the  Registration  Statement,  Prospectus  and any  other
documents,  as well as any other arrangements,  may be effected. As used in this
Agreement,  the  term  "Underwriter"  includes  any  person  substituted  for an
Underwriter under this Section.  Nothing herein will relieve you or a defaulting
Underwriter from liability for its default.

                  Section  13.  EFFECTIVE  DATE.  This  Agreement  shall  become
effective  immediately  as to  Sections 7, 9, 11, 14 and 16 and, as to all other
provisions,  (i) if at the time of execution of this Agreement the  Registration
Statement has not become effective,  at 2:00 P.M., California time, on the first
full business day following the effectiveness of the Registration  Statement, or
(ii) if at the time of execution of this  Agreement the  Registration  Statement
has been declared  effective,  at 2:00 P.M.,  California time, on the first full
business  day  following  the  date of  execution  of this  Agreement;  but this
Agreement  shall  nevertheless  become  effective at such earlier time after the
Registration  Statement  becomes effective as you may determine on and by notice
to the Company or by release of any of the Common Shares for sale to the public.
For the purposes of this  Section 13, the Common  Shares shall be deemed to have
been so released upon the release for publication of any newspaper advertisement
relating  to the  Common  Shares or upon the  release  by you of  telegrams  (i)
advising  Underwriters  that the Common Shares are released for public offering,
or (ii) offering the Common Shares for sale to securities dealers, whichever may
occur first.

         Section 14.  TERMINATION.  Without limiting the right to terminate this
Agreement pursuant to any other provision hereof:

                  (a) This  Agreement may be terminated by the Company by notice
to you and the Selling  Shareholders  or by you by notice to the Company and the
Selling  Shareholders  at any time prior to the time this Agreement shall become
effective as to all its provisions,  and any such  termination  shall be without
liability on the part of the Company or the Selling Shareholders to any

                                      -25-

<PAGE>

Underwriter (except for the expenses to be paid or reimbursed by the Company and
the Selling  Shareholders  pursuant to Sections 7 and 9 hereof and except to the
extent  provided in Section 11 hereof) or of any  Underwriter  to the Company or
the Selling Shareholders (except to the extent provided in Section 11 hereof).

                  (b) This  Agreement may also be terminated by you prior to the
First Closing Date by notice to the Company and the Selling  Shareholders (i) if
additional material  governmental  restrictions,  not in force and effect on the
date hereof,  shall have been imposed  upon trading in  securities  generally or
minimum or maximum prices shall have been generally  established on the New York
Stock  Exchange  or on the  American  Stock  Exchange or in the over the counter
market by the NASD, or trading in securities generally shall have been suspended
on either  such  Exchange or in the over the  counter  market by the NASD,  or a
general banking  moratorium shall have been established by federal,  New York or
California  authorities,  (ii) if an outbreak or escalation of major hostilities
or other  national  or  international  calamity  or any  substantial  change  in
political,  financial or economic  conditions  shall have occurred or shall have
accelerated  or escalated  to such an extent,  as, in your  judgment,  to affect
adversely the  marketability  of the Common  Shares,  (iii) if any adverse event
shall have  occurred  or shall  exist which  makes  untrue or  incorrect  in any
material  respect any  statement or  information  contained in the  Registration
Statement or Prospectus or which is not reflected in the Registration  Statement
or Prospectus but should be reflected therein in order to make the statements or
information contained therein not misleading in any material respect, or (iv) if
there shall be any action,  suit or proceeding  pending or threatened,  or there
shall  have  been  any   development   or  prospective   development   involving
particularly  the business or  properties or securities of the Company or any of
its subsidiaries or the transactions  contemplated by this Agreement,  which, in
your judgment,  may materially  and adversely  affect the Company's  business or
earnings and makes it  impractical  or  inadvisable  to offer or sell the Common
Shares.  Any  termination  pursuant  to this  subsection  (b)  shall be  without
liability  on  the  part  of  any  Underwriter  to the  Company  or the  Selling
Shareholders  or on the part of the Company or the Selling  Shareholders  to any
Underwriter (except for expenses to be paid or reimbursed by the Company and the
Selling  Shareholders  pursuant  to  Sections  7 and 9 hereof  and except to the
extent provided in Section 11 hereof).

                  Section 15.  FAILURE OF THE SELLING  SHAREHOLDERS  TO SELL AND
DELIVER.  If one or more of the  Selling  Shareholders  shall  fail to sell  and
deliver to the  Underwriters  the Common Shares to be sold and delivered by such
Selling  Shareholders  at the  First  Closing  Date  under  the  terms  of  this
Agreement, then the Underwriters may at their option, by written notice from you
to the Company and the Selling Shareholders, either (i) terminate this Agreement
without any liability on the part of any  Underwriter  or, except as provided in
Sections 7, 9 and 11 hereof,  the Company or the Selling  Shareholders,  or (ii)
purchase the shares which the Company and other Selling Shareholders have agreed
to sell and  deliver  in  accordance  with the terms  hereof.  In the event of a
failure  by one or more of the  Selling  Shareholders  to sell  and  deliver  as
referred to in this Section,  either you or the Company shall have the rights to
postpone  the Closing Date for a period not  exceeding  seven  business  days in
order that the necessary changes in the Registration Statement,  Prospectus, and
any other documents, as well as any other arrangements, may be effected.

                  Section  16.   REPRESENTATIONS   AND  INDEMNITIES  TO  SURVIVE
DELIVERY. The respective indemnities,  agreements,  representations,  warranties
and  other  statements  of  the  Company,  of  its  officers,   of  the  Selling
Shareholders  and of the several  Underwriters  set forth in or made pursuant to
this  Agreement  will  remain  in  full  force  and  effect,  regardless  of any
investigation  made by or on behalf of any  Underwriter or the Company or any of
its or their partners, officers or directors or any

                                      -26-

<PAGE>

controlling  person, or the Selling  Shareholders,  as the case may be, and will
survive  delivery of and payment for the Common  Shares sold  hereunder  and any
termination of this Agreement.

                  Section 17. NOTICES. All communications  hereunder shall be in
writing  and,  if  sent  to the  Underwriters  shall  be  mailed,  delivered  or
telegraphed  and  confirmed  to you at 600  Montgomery  Street,  San  Francisco,
California  94111,  Attention:  David A. Baylor,  Esq., with a copy to Pillsbury
Madison  & Sutro,  235  Montgomery  Street,  San  Francisco,  California  94104,
Attention:  Stanton D. Wong,  Esq.;  and if sent to the  Company or the  Selling
Shareholders  shall be mailed,  delivered or  telegraphed  and  confirmed to the
Company at 7300 West Boston  Street,  Chandler,  Arizona 85226,  Attention:  Mr.
Steven  G.  Mihaylo,  with  a  copy  to  Wilson,  Sonsini,  Goodrich  &  Rosati,
Professional  Corporation,  650 Page Mill  Road,  Palo Alto,  California  94304,
Attention:  Jeffrey D. Saper, Esq. The Company,  the Selling Shareholders or you
may change the address for receipt of communications  hereunder by giving notice
to the others.

                  Section  18.  SUCCESSORS.  This  Agreement  will  inure to the
benefit of and be binding  upon the parties  hereto,  including  any  substitute
Underwriters  pursuant to Section 12 hereof,  and to the benefit of the officers
and directors  and  controlling  persons  referred to in Section 11, and in each
case their respective successors,  personal  representatives and assigns, and no
other person will have any right or  obligation  hereunder.  No such  assignment
shall  relieve any party of its  obligations  hereunder.  The term  "successors"
shall not include  any  purchaser  of the Common  Shares as such from any of the
Underwriters merely by reason of such purchase.

                  Section  19.   REPRESENTATION   OF  UNDERWRITERS.   Except  as
otherwise  expressly  provided  herein,  any action  under or in respect of this
Agreement taken by you jointly or by Montgomery  Securities will be binding upon
all the Underwriters.

                  Section  20.  PARTIAL  UNENFORCEABILITY.   The  invalidity  or
unenforceability of any Section,  paragraph or provision of this Agreement shall
not affect the validity or  enforceability  of any other  Section,  paragraph or
provision  hereof.  If any Section,  paragraph or provision of this Agreement is
for any reason determined to be invalid or unenforceable,  there shall be deemed
to be made such minor changes (and only such minor  changes) as are necessary to
make it valid and enforceable.

                  Section 21.  APPLICABLE  LAW. This Agreement shall be governed
by and  construed  in  accordance  with  the  internal  laws  (and  not the laws
pertaining to conflicts of laws) of the State of California.

                  Section 22.  GENERAL.  This Agreement  constitutes  the entire
agreement of the parties to this  Agreement and  supersedes all prior written or
oral and all  contemporaneous  oral agreements,  understandings and negotiations
with respect to the subject  matter  hereof.  This  Agreement may be executed in
several counterparts,  each one of which shall be an original,  and all of which
shall constitute one and the same document.

                  In this Agreement, the masculine,  feminine and neuter genders
and the singular and the plural  include one  another.  The section  headings in
this  Agreement are for the  convenience of the parties only and will not affect
the  construction or  interpretation  of this  Agreement.  This Agreement may be
amended or modified,  and the  observance  of any term of this  Agreement may be
waived, only by a writing signed by the Company, Selling Shareholders and you.

                                      -27-

<PAGE>

                  Any  person   executing  and  delivering   this  Agreement  as
Attorney-in-fact for the Selling Shareholders represents by so doing that he has
been duly appointed as Attorney-in-fact by such Selling Shareholder  pursuant to
a  validly  existing  and  binding  Power  of  Attorney  which  authorizes  such
Attorney-in-fact  to take such action.  Any action taken under this Agreement by
any of the Attorneysin-fact will be binding on all Selling Shareholders.

                  If the foregoing is in accordance with your  understanding  of
our  agreement,  kindly  sign  and  return  to us the  enclosed  copies  hereof,
whereupon  it will become a binding  agreement  among the  Company,  the Selling
Shareholders and the several Underwriters  including you, all in accordance with
its terms.

                                               Very truly yours,

                                               INTER-TEL INCORPORATED

                                               By _____________________________

                                                  Its _________________________

                                               SELLING SHAREHOLDERS

                                               By _____________________________
                                                        (Attorney-in-fact)

The foregoing Underwriting Agreement
is hereby confirmed and accepted by
us in San Francisco, California as
of the date first above written.

MONTGOMERY SECURITIES
DONALDSON, LUFKIN & JENRETTE
  SECURITIES CORPORATION
SUTRO & CO. INCORPORATED

By MONTGOMERY SECURITIES

By ______________________
      Managing Director

                                      -28-

<PAGE>



                                   SCHEDULE A

                                                                 Number of Firm
                                                                 Common Shares
Name of Underwriter                                              To Be Purchased
- -------------------                                              ---------------

Montgomery Securities ........................................
Donaldson, Lufkin & Jenrette
  Securities Corporation .....................................
Sutro & Co. Incorporated......................................

     TOTAL ...................................................      2,850,000
                                                                    =========


                                      -29-

<PAGE>
                                   SCHEDULE B

                                                                Number of Firm
                                                               Common Shares to
                                                              be Sold by Selling
Name of Selling Shareholder                                      Shareholders
- ---------------------------                                   ------------------

ALA MOANA-95, L.L.C.......................................         610,000

Sarah M. Mihaylo Trust....................................         100,000

Emily N. Mihaylo Trust....................................         100,000

Ray Ryan..................................................          23,745

Thomas C. Parise..........................................          10,310

Keith Benfield............................................           5,945
                                                                   -------
     Total ...............................................         850,000
                                                                   =======

                                                              Number of Optional
                                                               Common Shares to
                                                              be Sold by Selling
Name of Selling Shareholder                                       Shareholder
- ---------------------------                                   ------------------
ALA MOANA-95, L.L.C.......................................         427,500 
                                        `                          -------
     Total ...............................................         427,500
                                                                   =======

                                      -30-


                                                  1667 N. Batavia Street
                                                  Orange, California 92667-3508
                                                  Telephone  (714) 283-1600
                                                  Telephone  (310) 921-7100
                                                  Facsimile  (714) 283-2600
                                                  INTER-TEL
July 31, 1995

Inter-Tel, Incorporated
7300 W. Boston Street
Chandler, Arizona 85226

Re: Registration Statement on Form S-3

Ladies and Gentlemen:

I have examined the Registration Statement on Form S-3 to be filed by Inter-Tel,
Incorporated,  an Arizona  corporation  (the  "Company") with the Securities and
Exchange  Commission  on  or  about  July  31,  1995,  in  connection  with  the
registration  under the Securities Act of 1933, as amended,  of 3,277,500 shares
of the Company's  Common Stock, no par value (the "Shares"),  2,000,000 of which
are  authorized  but  heretofore  unissued and 1,277,500 of which  (including an
over-allotment  option  to  purchase  427,500  shares)  will be sold by  certain
selling  shareholders.  The Shares are to be sold to the underwriters for resale
to the public as described  in the  Registration  Statement  and pursuant to the
Underwriting  Agreement filed as an exhibit  thereto.  As general counsel to the
Company, I have examined the proceedings proposed to be taken in connection with
said sale and issuance of the Shares.

It is my  opinion  that,  upon  completion  of the  proceedings  being  taken or
contemplated  to be taken prior to the  issuance of the Shares,  the Shares when
issued and sold in the manner  described in the  Registration  Statement will be
legally and validly issued, fully paid and nonassessable.

I  consent  to  the  use of  this  opinion  as an  exhibit  to the  Registration
Statement,  and further consent to the use of my name wherever  appearing in the
Registration  Statement,  including the Prospectus  constituting a part thereof,
and any amendment thereto.

Very truly yours,


/s/ Kristi S. Bonfiglio

Kristi S. Bonfiglio
General Counsel





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