FIRST TENNESSEE NATIONAL CORP
10-K405, 1998-03-23
NATIONAL COMMERCIAL BANKS
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D. C. 20549

                                    FORM 10-K
(Mark One)
[x]            ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF
                       THE SECURITIES EXCHANGE ACT OF 1934
                   For the fiscal year ended December 31, 1997
                                     - or -
[ ]          TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
             For the Transition period from __________ to__________

                          Commission File Number 0-4491

                      FIRST TENNESSEE NATIONAL CORPORATION
             (Exact name of registrant as specified in its charter)

TENNESSEE                                                             62-0803242
(State or other jurisdiction of                                 (I.R.S. Employer
incorporation or organization)                            Identification Number)

165 MADISON AVENUE, MEMPHIS, TENNESSEE                                     38103
(Address of principal executive offices)                              (Zip Code)

        Registrant's telephone number, including Area Code: 901-523-5630

             Securities registered pursuant to Section 12(b) of the Act:

                                      NONE

           Securities registered pursuant to Section 12(g) of the Act:

                                
                      $0.625 PAR VALUE COMMON CAPITAL STOCK
                                (Title of Class)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.  X  YES     NO
                                   ---     ---

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation S-K (Section 229.405 of this chapter) is not contained herein, and
will not be  contained,  to the best of  registrant's  knowledge,  in definitive
proxy or information  statements  incorporated  by reference in Part III of this
Form 10-K or any amendment to this Form 10-K.  X
                                              ---

At February  27,  1998,  the  aggregate  market value of the voting stock of the
registrant  held by  non-affiliates  of the registrant was  approximately  $4.06
billion.

At February 27, 1998, the registrant had 128,125,070 shares of common stock
outstanding.

                      DOCUMENTS INCORPORATED BY REFERENCE:

1. Portions of Proxy  Statement  furnished to  shareholders  in connection  with
Annual Meeting of Shareholders scheduled for 4/21/98 - Parts I, II, III and IV.


<PAGE>   2



                                     PART I


                                     ITEM 1
                                    BUSINESS

General.

         First Tennessee National Corporation (the "Corporation") is a Tennessee
corporation incorporated in 1968 and registered as a bank holding company under
the Bank Holding Company Act of 1956, as amended. At December 31, 1997, the
Corporation had total assets of $14.4 billion and ranked second in terms of
total assets among Tennessee-headquartered bank holding companies and ranked
44th nationally.

         Through its principal subsidiary, First Tennessee Bank National
Association (the "Bank"), and its other banking and banking-related
subsidiaries, the Corporation provides a broad range of financial services. The
Corporation is primarily engaged in the commercial banking business. Significant
operations are, however, conducted in the mortgage banking, capital markets, and
transaction processing divisions, which are described in more detail in the
response to Item 7 of Part II hereof and Note 20 to the Consolidated Financial
Statements. During 1997 approximately 58% of revenues were provided by fee
income and approximately 42% of revenues were provided by net interest income.
As a bank holding company, the Corporation coordinates the financial resources
of the consolidated enterprise and maintains systems of financial, operational
and administrative control that allows coordination of selected policies and
activities.

         The Bank is a national banking association with principal offices in
Memphis, Tennessee. It received its charter in 1864 and operates primarily on a
regional basis. During 1997 it generated gross revenue (net interest income plus
noninterest income) of approximately $1.1 billion and contributed 98% of
consolidated net income from continuing operations. At December 31, 1997, the
Bank had $13.4 billion in total assets, $8.8 billion in total deposits, and $9.0
billion in net loans. Within the State of Tennessee on December 31, 1997, it
ranked first among banks in terms of total assets and deposits. Nationally, it
ranked 54th in terms of total assets as of June 30, 1997. On December 31, 1997,
the Corporation's subsidiary banks had 266 banking locations (including 31
free-standing ATM machines) in 21 Tennessee counties, including all of the major
metropolitan areas of the state, 16 banking locations in Mississippi and 7
banking locations (including 3 free-standing ATMs) in Arkansas. Subsidiaries of
the Bank at December 31, 1997, provided mortgage banking services through
approximately 147 offices in 30 states.

         An element of the Corporation's business strategy is to seek
acquisitions that would enhance long-term shareholder value. The Corporation has
an acquisitions department charged with this responsibility which is constantly
reviewing and developing opportunities to achieve this element of the
Corporation's strategy. Acquisitions which closed during the past three years
are described in Note 2 to the Consolidated Financial Statements contained in an
Appendix to the Corporation's Proxy Statement furnished to shareholders in
connection with the Annual Meeting of Shareholders scheduled for April 21, 1998
(herein referred to, including such Appendix, as the "1998 Proxy Statement"),
which note is incorporated herein by reference.

         The Corporation provides the following services through its
subsidiaries:

         -     general banking services for consumers, small businesses,
               corporations, financial institutions, and governments
         -     mortgage banking services 
         -     capital markets--primarily sales and underwriting of
               bank-eligible securities and mortgage loans and advisory services


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         -     transaction processing - merchant credit card and automated
               teller machine transaction processing, nationwide check clearing
               services, and transaction-oriented cash management products

         -     trust, fiduciary, and agency services 

         -     credit card products
               
         -     discount brokerage, brokerage, venture capital and equipment
               finance 

         -     investment and financial advisory services, including investment
               advisor to First Funds, a family of mutual funds 

         -     mutual fund sales as agent 
               
         -     insurance sales as agent 
               
         -     check processing software and systems 
               
         -     private mortgage reinsurance.

         All of the Corporation's subsidiaries are listed in Exhibit 21. The
Bank has filed notice with the Comptroller of the Currency ("Comptroller") as a
government securities broker/dealer. The Capital Markets division of the Bank is
registered with the Securities and Exchange Commission ("SEC") as a municipal
securities dealer with offices in Memphis and Knoxville, Tennessee; Mobile,
Alabama; Chicago, Illinois; Overland Park, Kansas; and Dallas, Texas. The
subsidiary banks are supervised and regulated as described below. Highland
Capital Management Corp. and Martin and Company, Inc., are registered with the
SEC as investment advisers. Hickory Venture Capital Corporation is licensed as a
Small Business Investment Company. First Tennessee Brokerage, Inc. is registered
with the SEC and certain states as a broker-dealer. FT Mortgage Companies is
licensed as a mortgage lender (or exempt from licensing) in all states where it
does business and is regulated by the Comptroller as well as various state
regulators. First Tennessee Insurance Services ("FTIS"), a department of the
Bank with offices in Dandridge, Tennessee, is licensed in several states as a
non-resident insurance agency. Certain employees of FTIS are licensed as
insurance agents in Tennessee and other states. FT Reinsurance Company is
licensed by the state of Vermont as a monoline insurance company.

         Expenditures for research and development activities were not material
for the years 1995, 1996 or 1997.

         Neither the Corporation nor any of its significant subsidiaries is
dependent upon a single customer or very few customers.

         At December 31, 1997, the Corporation and its subsidiaries had
approximately 8,207 full-time-equivalent employees, not including contract labor
for certain services, such as guard and house-keeping.

Supervision and Regulation.

         The Corporation is a bank holding company within the meaning of the
Bank Holding Company Act of 1956, as amended (the "BHCA"), and is registered
with the Board of Governors of the Federal Reserve System (the "Federal
Reserve"). The Corporation is required to file with the Board annual reports and
such additional information as the Board may require pursuant to the BHCA. The
Board may also make examinations of the Corporation and its subsidiaries. The
following summary of the BHCA and of the other acts described herein is
qualified in its entirety by express reference to each of the particular acts.

         General

         As a bank holding company, the Corporation is subject to the regulation
and supervision of the Federal Reserve under the BHCA. Under the BHCA, bank
holding companies may not in general directly or indirectly acquire the
ownership or control of more than 5% of the voting shares or substantially all
of the assets of any company, including a bank, without the prior approval of
the Federal Reserve Board. The BHCA also restricts 


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the types of activities in which a bank holding company and its subsidiaries may
engage. Generally, activities are limited to banking and activities found by the
Federal Reserve to be so closely related to banking as to be a proper incident
thereto.


         In addition, the BHCA permits the Federal Reserve to approve an
application by a bank holding company to acquire a bank located outside the
acquiror's principal state of operations without regard to whether the
transaction is prohibited under state law. See " --Interstate Banking and
Branching Legislation." Effective September 29, 1995, the Tennessee Bank
Structure Act of 1974 was amended to, among other things, prohibit (subject to
certain exceptions) a bank holding company from acquiring a bank for which the
home state is Tennessee (a "Tennessee bank") if, upon consummation, the company
would directly or indirectly control 30% or more of the total deposits in
insured depository institutions in Tennessee. As of June 30, 1997, the
Corporation estimates that it held approximately 13% of such deposits. Subject
to certain exceptions, the Tennessee Bank Structure Act prohibits a bank holding
company from acquiring a bank in Tennessee which has been in operation for less
than five years. Tennessee law permits a Tennessee Bank to establish branches in
any county in Tennessee. Management cannot predict the extent to which the
business of the Corporation and its subsidiaries may be affected by recent
federal and Tennessee legislation relating to interstate and intrastate
acquisitions and branching activities.

         The Corporation's subsidiary banks (the "Subsidiary Banks") are subject
to supervision and examination by applicable federal and state banking agencies.
The Bank, First National Bank of Springdale, Springdale, Arkansas, and First
Tennessee Bank National Association Mississippi, Southaven, Mississippi, are
national banking associations subject to regulation and supervision by the
Comptroller as their primary federal regulator. The remaining Subsidiary Banks
are Cleveland Bank and Trust Company, Cleveland, Tennessee, and Peoples and
Union Bank, Lewisburg, Tennessee, which are Tennessee state-chartered banks, and
Peoples Bank, Senatobia, Mississippi, and Planters Bank, Tunica, Mississippi,
which are Mississippi state-chartered banks, none of which are members of the
Federal Reserve System, and therefore are subject to the regulations of and
supervision by the Federal Deposit Insurance Corporation (the "FDIC") as well as
state banking authorities. In addition, all of the Subsidiary Banks are insured
by, and subject to regulation by, the FDIC. The Subsidiary Banks are also
subject to various requirements and restrictions under federal and state law,
including requirements to maintain reserves against deposits, restrictions on
the types and amounts of loans that may be granted and the interest that may be
charged thereon and limitations on the types of investments that may be made,
activities that may be engaged in, and types of services that may be offered.
Various consumer laws and regulations also affect the operations of the
Subsidiary Banks. In addition to the impact of regulation, commercial banks are
affected significantly by the actions of the Federal Reserve as it attempts to
control the money supply and credit availability in order to influence the
economy.

         Payment of Dividends

         The Corporation is a legal entity separate and distinct from its
banking and other subsidiaries. The principal source of cash flow of the
Corporation, including cash flow to pay dividends on its stock or principal
(premium, if any) and interest on debt securities, is dividends from the
Subsidiary Banks. There are statutory and regulatory limitations on the payment
of dividends by the Subsidiary Banks to the Corporation, as well as by the
Corporation to its shareholders.

         Each Subsidiary Bank that is a national bank is required by federal law
to obtain the prior approval of the Comptroller for the payment of dividends if
the total of all dividends declared by the board of directors of such Subsidiary
Bank in any year will exceed the total of (i) its net profits (as defined and
interpreted by regulation) for that year plus (ii) the retained net profits (as
defined and interpreted by regulation) for the preceding two years, less any
required transfers to surplus. A national bank also can pay dividends only to
the extent that retained net profits (including the portion transferred to
surplus) exceed bad debts (as defined by regulation).


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         State-chartered banks are subject to varying restrictions on the
payment of dividends under applicable state laws. Tennessee law imposes dividend
restrictions on Tennessee state banks substantially similar to those imposed
under federal law on national banks, as described above. Mississippi law
prohibits Mississippi state banks from declaring a dividend without the prior
written approval of the Mississippi Banking Commissioner.


         If, in the opinion of the applicable federal bank regulatory authority,
a depository institution or a holding company is engaged in or is about to
engage in an unsafe or unsound practice (which, depending on the financial
condition of the depository institution or holding company, could include the
payment of dividends), such authority may require that such institution or
holding company cease and desist from such practice. The federal banking
agencies have indicated that paying dividends that deplete a depository
institution's or holding company's capital base to an inadequate level would be
such an unsafe and unsound banking practice. Moreover, the Federal Reserve, the
Comptroller and the FDIC have issued policy statements which provide that bank
holding companies and insured depository institutions generally should only pay
dividends out of current operating earnings.

         In addition, under the Federal Deposit Insurance Act ("FDIA"), an
FDIC-insured depository institution may not make any capital distributions
(including the payment of dividends) or pay any management fees to its holding
company or pay any dividend if it is undercapitalized or if such payment would
cause it to become undercapitalized.

         At December 31, 1997, under dividend restrictions imposed under
applicable federal and state laws, the Subsidiary Banks, without obtaining
regulatory approval, could legally declare aggregate dividends of approximately
$206 million. Under Tennessee law, the Corporation is not permitted to pay
dividends if, after giving effect to such payment, it would not be able to pay
its debts as they become due in the usual course of business or the
Corporation's total assets would be less than the sum of its total liabilities
plus any amounts needed to satisfy any preferential rights if the Corporation
was dissolving.

         The payment of dividends by the Corporation and the Subsidiary Banks
may also be affected or limited by other factors, such as the requirement to
maintain adequate capital above regulatory guidelines and debt covenants.

         Transactions with Affiliates

         There are various legal restrictions on the extent to which the
Corporation and its nonbank subsidiaries (including, in certain situations,
subsidiaries of the Subsidiary Banks) can borrow or otherwise obtain credit from
the Subsidiary Banks. There are also legal restrictions on the Subsidiary Banks'
purchases of or investments in the securities of and purchases of assets from
the Corporation and its nonbank subsidiaries, a Subsidiary Bank's loans or
extensions of credit to third parties collateralized by the securities or
obligations of the Corporation and its nonbank subsidiaries, the issuance of
guaranties, acceptances and letters of credit on behalf of the Corporation and
its nonbank subsidiaries, and certain bank transactions with the Corporation and
its nonbank subsidiaries, or with respect to which the Corporation and its
nonbank subsidiaries act as agent, participate or have a financial interest.
Subject to certain limited exceptions, a Subsidiary Bank (including for purposes
of this paragraph all subsidiaries of such Subsidiary Bank) may not extend
credit to the Corporation or to any other affiliate (other than another
Subsidiary Bank and certain exempted affiliates) in an amount which exceeds 10%
of the Subsidiary Bank's capital stock and surplus and may not extend credit in
the aggregate to all such affiliates in an amount which exceeds 20% of its
capital stock and surplus. Further, there are legal requirements as to the type,
amount and quality of collateral which must secure such extensions of credit by
the Subsidiary Banks to the Corporation or to such other affiliates. Also,
extensions of credit and other transactions between a Subsidiary Bank and the
Corporation or such other affiliates must be on terms and under circumstances,
including credit standards, that 


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are substantially the same or at least as favorable to such Subsidiary Bank as
those prevailing at the time for comparable transactions with non-affiliated
companies. Also, the Corporation and its subsidiaries are prohibited from
engaging in certain tie-in arrangements in connection with any extension of
credit, lease or sale of property or furnishing of services.


         Capital Adequacy

         The Federal Reserve has adopted risk-based capital guidelines for bank
holding companies. The minimum guideline for the ratio of total capital ("Total
Capital") to risk-weighted assets (including certain off-balance-sheet items,
such as standby letters of credit) is 8%, and the minimum ratio of Tier 1
Capital (defined below) to risk-weighted assets is 4%. At least half of the
Total Capital must be composed of common stock, minority interests in the equity
accounts of consolidated subsidiaries, noncumulative perpetual preferred stock
and a limited amount of cumulative perpetual preferred stock, less goodwill and
certain other intangible assets ("Tier 1 Capital"). The remainder may consist of
qualifying subordinated debt, certain types of mandatory convertible securities
and perpetual debt, other preferred stock and a limited amount of loan loss
reserves. At December 31, 1997, the Corporation's consolidated Tier 1 Capital
and Total Capital ratios were 9.01% and 11.65%, respectively.

         In addition, the Federal Reserve has established minimum leverage ratio
guidelines for bank holding companies. These guidelines provide for a minimum
ratio of Tier 1 Capital to quarterly average assets, less goodwill and certain
other intangible assets (the "Leverage Ratio"), of 3% for bank holding companies
that meet certain specific criteria, including having the highest regulatory
rating. All other bank holding companies generally are required to maintain a
Leverage Ratio of at least 3%, plus an additional cushion of 100 to 200 basis
points. The Corporation's Leverage Ratio at December 31, 1997 was 6.83%. The
guidelines also provide that bank holding companies experiencing internal growth
or making acquisitions will be expected to maintain strong capital positions
substantially above the minimum supervisory levels without significant reliance
on intangible assets. Furthermore, the Federal Reserve has indicated that it
will consider a "tangible Tier 1 Capital leverage ratio" (deducting all
intangibles) and other indicia of capital strength in evaluating proposals for
expansion or new activities.

         Each of the Subsidiary Banks is subject to risk-based and leverage
capital requirements similar to those described above adopted by the Comptroller
or the FDIC, as the case may be. The Corporation believes that each of the
Subsidiary Banks was in compliance with applicable minimum capital requirements
as of December 31, 1997. Neither the Corporation nor any of the Subsidiary Banks
has been advised by any federal banking agency of any specific minimum Leverage
Ratio requirement applicable to it.

         Failure to meet capital guidelines could subject a bank to a variety of
enforcement remedies, including the termination of deposit insurance by the
FDIC, and to certain restrictions on its business and in certain circumstances
to the appointment of a conservator or receiver. See "--Prompt Corrective
Action."

         The Federal Deposit Insurance Corporation Improvement Act of 1991
required each federal banking agency to revise its risk-based capital standards
within 18 months of enactment of the statute to ensure that those standards take
adequate account of interest rate risk, concentration of credit risk and the
risk of non-traditional activities, as well as reflect the actual performance
and expected risk of loss on multifamily mortgages. On December 15, 1994, the
federal banking agencies adopted amendments to their respective risk-based
capital requirements that explicitly identify concentration of credit risk and
certain risks arising from non-traditional activities, and the management of
such risks, as important factors to consider in assessing an institution's
overall capital adequacy. The amendments do not, however, mandate any specific
adjustments to the risk-based capital calculations as a result of such factors.


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<PAGE>   7
         On August 2, 1995, the federal banking agencies published amendments to
their risk-based capital rules that, effective September 1, 1995, include
interest-rate risk as a qualitative factor to be considered in assessing capital
adequacy. Concurrent with the publication of the amendments, the federal banking
agencies proposed a system for measuring interest-rate risk and announced their
intention, after a trial period, to evaluate the reliability and accuracy of the
proposed system and to initiate a rulemaking process for the purpose of amending
the risk-based capital rules to include an explicit capital charge for
interest-rate risk that will be based upon the level of a bank's measured
interest-rate risk exposure.

         In August 1996, the federal banking regulators adopted amendments to
their risk-based capital rules to incorporate a measure for market risk in
foreign exchange and commodity activities and in the trading of debt and equity
instruments. These amendments, which became effective at year end 1997, require
banks with relatively large trading activities to calculate a capital charge for
market risk using their own internal value-at-risk models (subject to parameters
set by the regulators) or, alternatively, risk management techniques developed
by the regulators. As a result, in addition to existing capital requirements for
credit risk, certain institutions are required to hold capital based on the
measure of their market risk exposure. These institutions will be able to
satisfy this additional requirement, in part, by issuing short-term subordinated
debt that qualifies as Tier 3 capital.

         On November 5, 1997, the federal banking regulators proposed for
comment regulations establishing new risk-based capital requirements for
recourse arrangements and direct credit substitutes. "Recourse" for this
purpose means any retained risk of loss associated with any transferred asset
that exceeds a pro rata share of the bank's or bank holding company's remaining
claim on the asset, if any. Under existing regulations, banks and bank holding
companies have to maintain capital against the full amount of any assets for
which risk of loss is retained, unless the resulting capital amount would
exceed the maximum contractual liability or exposure retained, in which case
the capital required would equal, dollar-for-dollar, such maximum contractual
liability or exposure. The proposal would extend this treatment to direct
credit substitutes. "Direct credit substitute" means any assumed risk of loss
associated with any asset or other claim that exceeds the bank's or bank
holding company's pro rata share of the asset or claim, if any. The proposal
also included a multi-level approach to assessing capital charges based upon
the relative credit risk of the bank's or bank holding company's position in a
securitization (i.e., recourse arrangements, direct credit substitute or
asset-backed security) and the rating assigned to such position by a nationally
recognized statistical rating agency. The Corporation does not believe the
adoption of this proposal will have a material adverse effect on its operations
or financial position.

         Holding Company Structure and Support of Subsidiary Banks

         Because the Corporation is a holding company, its right to participate
in the assets of any subsidiary upon the latter's liquidation or reorganization
will be subject to the prior claims of the subsidiary's creditors (including
depositors in the case of the Subsidiary Banks) except to the extent that the
Corporation may itself be a creditor with recognized claims against the
subsidiary. In addition, depositors of a bank, and the FDIC as their subrogee,
would be entitled to priority over the creditors in the event of liquidation of
a bank subsidiary.

         Under Federal Reserve policy, the Corporation is expected to act as a
source of financial strength to, and to commit resources to support, each of the
Subsidiary Banks. This support may be required at times when, absent such
Federal Reserve policy, the Corporation may not be inclined to provide it. In
addition, any capital loans by a bank holding company to any of its subsidiary
banks are subordinate in right of payment to deposits and to certain other
indebtedness of such subsidiary bank. In the event of a bank holding company's
bankruptcy, any commitment by the bank holding company to a federal bank
regulatory agency to maintain the capital of a subsidiary bank will be assumed
by the bankruptcy trustee and entitled to a priority of payment.

         Cross-Guarantee Liability

         Under the FDIA, a depository institution insured by the FDIC can be
held liable for any loss incurred by, or reasonably expected to be incurred by,
the FDIC after August 9, 1989 in connection with (i) the default of a commonly

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<PAGE>   8
controlled FDIC-insured depository institution or (ii) any assistance provided
by the FDIC to any commonly controlled FDIC-insured depository institution "in
danger of default." "Default" is defined generally as the appointment of a
conservator or receiver and "in danger of default" is defined generally as the
existence of certain conditions indicating that a default is likely to occur in
the absence of regulatory assistance. The FDIC's claim for damages is superior
to claims of shareholders of the insured depository institution or its holding
company but is subordinate to claims of depositors, secured creditors and
holders of subordinated debt (other than affiliates) of the commonly controlled
insured depository institution. The Subsidiary Banks are subject to these
cross-guarantee provisions. As a result, any loss suffered by the FDIC in
respect of any of the Subsidiary Banks would likely result in assertion of the
cross-guarantee provisions, the assessment of such estimated losses against the
Corporation's other Subsidiary Banks and a potential loss of the Corporation's
investment in such Subsidiary Banks.

         Prompt Corrective Action

         The FDIA requires, among other things, the federal banking regulators
to take "prompt corrective action" in respect of FDIC-insured depository
institutions that do not meet minimum capital requirements. Under the FDIA,
insured depository institutions are divided into five capital tiers: "well
capitalized," "adequately capitalized," "undercapitalized," "significantly
undercapitalized" and "critically undercapitalized." Under applicable
regulations, an institution is defined to be well capitalized if it maintains a
Leverage Ratio of at least 5%, a Tier 1 Capital ratio of at least 6% and a Total
Capital ratio of at least 10% and is not subject to a directive, order or
written agreement to meet and maintain specific capital levels. An institution
is defined to be adequately capitalized if it meets all of its minimum capital
requirements as described above. An institution will be considered
undercapitalized if it fails to meet any minimum required measure, significantly
undercapitalized if it has a Total Risk-Based Capital ratio of less than 6%, a
Tier 1 Risk-Based Capital ratio of less than 3% or a Leverage Ratio of less than
3% and critically undercapitalized if it fails to maintain a level of tangible
equity equal to at least 2% of total assets. An institution may be deemed to be
in a capitalization category that is lower than is indicated by its actual
capital position if it receives an unsatisfactory examination rating.

         The FDIA generally prohibits an FDIC-insured depository institution
from making any capital distribution (including payment of dividends) or paying
any management fee to its holding company if the depository institution would
thereafter be undercapitalized. Undercapitalized depository institutions are
subject to restrictions on borrowing from the Federal Reserve System. In
addition, undercapitalized depository institutions are subject to growth
limitations and are required to submit capital restoration plans. An insured
depository institution's holding company must guarantee the capital plan, up to
an amount equal to the lesser of 5% of the depository institution's assets at
the time it becomes undercapitalized or the amount of the capital deficiency
when the institution fails to comply with the plan for the plan to be accepted
by the applicable federal regulatory authority. The federal banking agencies may
not accept a capital plan without determining, among other things, that the plan
is based on realistic assumptions and is likely to succeed in restoring the
depository institution's capital. If a depository institution fails to submit an
acceptable plan, it is treated as if it is significantly undercapitalized.

         Significantly undercapitalized depository institutions may be subject
to a number of requirements and restrictions, including orders to sell
sufficient voting stock to become adequately capitalized, requirements to reduce
total assets and cessation of receipt of deposits from correspondent banks.
Critically undercapitalized depository institutions are subject to appointment
of a receiver or conservator, generally within 90 days of the date on which they
become critically undercapitalized.

         The Corporation believes that at December 31, 1997 all of the
Subsidiary Banks had sufficient capital to qualify as "well capitalized" under
the regulatory capital requirements discussed above.



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<PAGE>   9
         Various other legislation, including proposals to revise the bank
regulatory system and to limit the investments that a depository institution may
make with insured funds, is from time to time introduced in Congress. See the
"Effect of Governmental Policies" subsection.

         Interstate Banking and Branching Legislation

         The Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994
(the "IBBEA") authorizes interstate acquisitions of banks and bank holding
companies without geographic limitation beginning one year after enactment. In
addition, since June 1, 1997, a bank may merge with a bank in another state as
long as neither of the states has opted out of interstate branching between the
date of enactment of the IBBEA and May 31, 1997. Tennessee did not opt out of
interstate branching. The IBBEA further provides that states may enact laws
permitting interstate merger transactions prior to June 1, 1997. Tennessee did
not enact such a law. A bank may establish and operate a de novo branch in a
state in which the bank does not maintain a branch if that state explicitly
permits de novo branching. Once a bank has established branches in a state
through an interstate merger transaction, the bank may establish and acquire
additional branches at any location in the state where any bank involved in the
interstate merger transaction could have established or acquired branches under
applicable federal or state law. A bank that has established a branch in a state
through de novo branching may establish and acquire additional branches in such
state in the same manner and to the same extent as a bank having a branch in
such state as a result of an interstate merger. If a state opts out of
interstate branching within the specified time period, no bank in any other
state may establish a branch in the opting out of state, whether through an
acquisition or de novo.

         FDIC Insurance Assessments; DIFA

         The FDIC reduced the insurance premiums it charges on bank deposits
insured by the Bank Insurance Fund ("BIF") to the statutory minimum of $2,000.00
for "well capitalized" banks, effective January 1, 1996. Premiums related to
deposits assessed by the Savings Association Insurance Fund ("SAIF"), including
savings association deposits acquired by banks, continued to be assessed at a
rate of between 23 cents and 31 cents per $100.00 of deposits. On September 30,
1996, the Deposit Insurance Funds Act of 1996 ("DIFA") was enacted and signed
into law. DIFA provided for a special assessment to recapitalize the SAIF to
bring the SAIF up to statutory required levels. The assessment imposed a
one-time fee to banks that own previously acquired thrift deposits of $ .526 per
$100 of thrift deposits they held at March 31, 1995. The pre-tax cost to the
Corporation of the one-time assessment in the third quarter of 1996 was $3.8
million. DIFA further provides for assessments to be imposed on insured
depository institutions with respect to deposits insured by the BIF (in addition
to assessments currently imposed on depository institutions with respect to
SAIF-insured deposits) to pay for the cost of Financing Corporation ("FICO")
bonds. All banks are being assessed to pay the interest due on FICO bonds since
January 1, 1997. The Corporation expects the cost to the Corporation to be
immaterial.

         Under the FDIA, insurance of deposits may be terminated by the FDIC
upon a finding that the institution has engaged in unsafe and unsound practices,
is in an unsafe or unsound condition to continue operations or has violated any
applicable law, regulation, rule, order or condition imposed by a federal bank
regulatory agency.

         Depositor Preference

         Federal law provides that deposits and certain claims for
administrative expenses and employee compensation against an insured depository
institution would be afforded a priority over other general unsecured claims
against such an institution, including federal funds and letters of credit, in
the "liquidation or other resolution" of such an institution by any receiver.


                                       8

<PAGE>   10
Competition.

         The Corporation and its subsidiaries face substantial competition in
all aspects of the businesses in which they engage from national and state banks
located in Tennessee and large out-of-state banks as well as from savings and
loan associations, credit unions, other financial institutions, consumer finance
companies, trust companies, investment counseling firms, money market mutual
funds, insurance companies, securities firms, mortgage banking companies and
others. For certain information on the competitive position of the Corporation
and the Bank, refer to page 1. Also, refer to the subsections entitled
"Supervision and Regulation" and "Effect of Governmental Policies," both of
which are relevant to an analysis of the Corporation's competitors. Due to the
intense competition in the financial industry, the Corporation makes no
representation that its competitive position has remained constant, nor can it
predict whether its position will change in the future.


Sources and Availability of Funds.

         Specific reference is made to the Management's Discussion and Analysis
and Glossary sections, including the subsection entitled "Deposits, Other
Sources of Funds, and Liquidity Management," contained in the 1998 Proxy
Statement, which sections are incorporated herein by reference.

Effect of Governmental Policies.

         The Bank is affected by the policies of regulatory authorities,
including the Federal Reserve System and the Comptroller. An important function
of the Federal Reserve System is to regulate the national money supply.

         Among the instruments of monetary policy used by the Federal Reserve
are: purchases and sales of U.S. Government securities in the marketplace;
changes in the discount rate, which is the rate any depository institution must
pay to borrow from the Federal Reserve; and changes in the reserve requirements
of depository institutions. These instruments are effective in influencing
economic and monetary growth, interest rate levels and inflation.

         The monetary policies of the Federal Reserve System and other
governmental policies have had a significant effect on the operating results of
commercial banks in the past and are expected to continue to do so in the
future. Because of changing conditions in the national economy and in the money
market, as well as the result of actions by monetary and fiscal authorities, it
is not possible to predict with certainty future changes in interest rates,
deposit levels, loan demand or the business and earnings of the Corporation and
the Bank or whether the changing economic conditions will have a positive or
negative effect on operations and earnings.

         Bills are pending before the United States Congress and the Tennessee
General Assembly and other state legislatures and regulations have been proposed
by the bank regulatory agencies which could affect the business of the
Corporation and its subsidiaries, and there are indications that other bills may
be introduced in the future. It cannot be predicted whether or in what form any
of these proposals will be adopted or the extent to which the business of the
Corporation and its subsidiaries may be affected thereby.

Statistical Information Required by Guide 3.

         The statistical information required to be displayed under Item I
pursuant to Guide 3, "Statistical Disclosure by Bank Holding Companies," of the
Exchange Act Industry Guides is incorporated herein by reference to the
Consolidated Financial Statements and the notes thereto and the Management's
Discussion and Analysis and Glossary sections in the 1998 Proxy Statement;
certain information not contained in the 1998 Proxy Statement, but required by
Guide 3, is contained in the tables immediately following:


                                       9

<PAGE>   11





                      FIRST TENNESSEE NATIONAL CORPORATION

                   ADDITIONAL GUIDE 3 STATISTICAL INFORMATION
                             BALANCES AT DECEMBER 31
                                   (Thousands)
                                   (Unaudited)
<TABLE>
<CAPTION>

INVESTMENT PORTFOLIO
                                                       1997             1996           1995
- --------------------------------------------------------------------------------------------------------------
<S>                                              <C>              <C>            <C>    
Mortgage-backed securities &
collateralized mortgage
  obligations ...................                $1,641,918       $1,585,512     $1,661,477
U.S. Treasury and other
   U.S. government agencies .....                   366,012          472,106        273,841
States and political subdivisions                    76,620           92,031        104,140
Other ...........................                   101,983           89,885         71,941
                                                 ----------       ----------     ----------
                                                 $2,186,533       $2,239,534     $2,111,399
                                                 ==========       ==========     ==========

LOAN PORTFOLIO
                               1997         1996        1995         1994          1993
- --------------------------------------------------------------------------------------------------------------
Commercial                 $3,768,554   $3,521,473   $3,330,929   $2,991,231   $2,694,416
Consumer                    2,855,240    2,683,959    2,525,889    2,263,007    1,819,950
Credit card receivables       581,451      564,803      529,104      475,489      428,075
Real estate construction      404,196      297,797      238,863      160,368       75,844
Permanent mortgage            663,494      641,245      689,458      591,094      514,424
Nonaccrual                     38,415       18,926       19,040       16,853       27,639
                           ----------   ----------   ----------   ----------   ----------
    Total                  $8,311,350   $7,728,203   $7,333,283   $6,498,042   $5,560,348
                           ==========   ==========   ==========   ==========   ==========

SHORT-TERM BORROWINGS
                                                      1997              1996              1995
- --------------------------------------------------------------------------------------------------------------
Federal funds purchased and
securities sold under
agreements to repurchase                         $2,085,679       $1,881,187        $1,674,225
Commercial paper                                     23,176           22,648            29,402
Other short-term borrowings                         679,212          354,721            57,118
                                                 ----------       ----------        ----------

    Total                                        $2,788,067       $2,258,556        $1,760,745
                                                 ==========       ==========        ==========
                                            

</TABLE>

                                       10

<PAGE>   12


<TABLE>
<CAPTION>

FOREIGN OUTSTANDINGS AT DECEMBER 31
                                                        1997                        1996                        1995
                                             --------------------------    ------------------------     ---------------------     
                                                               % Total                      % Total                  % Total
(Dollars in thousands)                       Amount              Assets    Amount          Assets        Amount      Assets
- -----------------------------------------------------------------------------------------------------------------------------------
   BY COUNTRY:
<S>                                          <C>               <C>        <C>              <C>          <C>             <C>

Denmark                                      $ 6,000              .04%    $6,000           .05 %        $  --            --%
Switzerland                                    4,523              .03          4            --             19            --
Israel                                         1,020              .01        999           .01          2,085           .02
Indonesia                                      1,318              .01         --                          153            --
                                                                                                                         --
Canada                                           985              .01        741           .01            185            --
Saudi Arabia                                      86               --        640            --             74            --
All Other                                      1,229              .01        359            --            446            --
                                             -------              ---      ------          ---         ------           ---
Total                                        $15,161              .11%     $8,743          .07%        $2,962           .02%
                                             =======              ===      ======          ===         ======           === 
BY TYPE:
   Loans:
Banks and other financial                    $13,942              .10%     $7,341          .06%        $  364           -- %
institutions
Governments and other institutions             1,000              .01         999          .01          2,000           .02
                                                                                                                         --
     Total Loans                              14,942              .11       8,340          .07          2,364           .02
Cash                                             199               --         286           --            425            --
Customers' acceptances                            20               --         117           --             88            --
Accrued interest receivable                       --                                        --             --            --
                                             -------              ---      ------          ---         ------           ---

     Total                                   $15,161              .11%     $8,743          .07%        $2,962           .02%
                                              ======              ===      ======          ===         ======           === 
</TABLE>



MATURITIES OF SHORT-TERM PURCHASED FUNDS AT DECEMBER 31, 1997

<TABLE>
<CAPTION>
                                                     0-3          3-6          6-12       Over 12
   (Dollars in thousands)                          Months        Months       Months       Months         Total
                                                 ----------     --------     --------     --------     ----------
<S>                                              <C>            <C>          <C>          <C>          <C>
   Certificates of deposit $100,000 and more     $  367,317     $115,783     $113,490     $138,598     $  735,188
   Federal funds purchased and securities
     sold under agreements to repurchase          2,085,679           --           --           --      2,085,679

Commercial paper and other short-term borrowings    455,303      219,375       12,799       14,911        702,388
                                                 ----------     --------     --------     --------     ----------

        Total                                    $2,908,299     $335,158     $126,289     $153,509     $3,523,255
                                                 ==========     ========     ========     ========     ==========
</TABLE>

                                       11

<PAGE>   13


                                     ITEM 2

                                   PROPERTIES

         The Corporation has no properties that it considers materially
important to its financial statements.

                                     ITEM 3
                                LEGAL PROCEEDINGS

         The Corporation is a party to no material pending legal proceedings the
nature of which are required to be disclosed pursuant to the Instructions
contained in the Form of this Report.

                                     ITEM 4
                         SUBMISSION OF MATTERS TO A VOTE
                               OF SECURITY HOLDERS

         There were no matters submitted during the fourth quarter of this
fiscal year to a vote of security holders, through the solicitation of proxies
or otherwise.

                                     ITEM 4A
                        EXECUTIVE OFFICERS OF REGISTRANT

         The following is a list of executive officers of the Corporation as of
March 1, 1998. Officers are elected for a term of one year and until their
successors are elected and qualified.
<TABLE>
<CAPTION>

Name and Age                                   Offices and Positions - Year First Elected to Office
- ------------                                   ----------------------------------------------------
<S>                                            <C>

Susan Schmidt Bies                             Executive Vice President (1985)
Age: 50                                        of the Corporation and the Bank
                                               and Risk Management Manager (1995)

J. Kenneth Glass                               President - Tennessee Banking Group
Age: 51                                        of the Bank (1993) and Executive Vice President
                                               of the Corporation (1995)

Ralph Horn                                     Chairman of the Board (1996) and Chief Executive
Age:  56                                       Officer (1994) of the Corporation and the Bank
                                               and President of the Corporation (1991) and  the
                                               Bank (1993)

Harry A. Johnson, III                          Executive Vice President (1990) and
Age:  49                                       General Counsel (1988) of the
                                               Corporation and the Bank

James F. Keen                                  Senior Vice President
Age:  47                                       and Controller of the
                                               Corporation (1988) and
                                               principal accounting officer
</TABLE>



                                       12


<PAGE>   14


<TABLE>
<S>                                            <C>
John C. Kelley Jr.                             President - Memphis Banking Group of
Age:  54                                       the Bank (1993) and Executive Vice President of the
                                               Corporation (1991)

George Perry Lewis                             Executive Vice President of the
Age:  59                                       Bank (1976) and Money Management
                                               Group Manager (1984)

John P. O'Connor, Jr.                          Executive Vice President of the Corporation (1990)
Age:  54                                       and the Bank (1987) and Chief Credit
                                               Officer (1988)

Elbert L. Thomas, Jr.                          Executive Vice President (1995) and
Age:  49                                       Chief Financial Officer (1995)
                                               of the Corporation and the Bank

G. Robert Vezina                               Executive Vice President of the 
Age: 63                                        Corporation and the Bank (1990) and 
                                               Personnel Division Manager (1984)
</TABLE>


         Each of the executive officers has been employed by the Corporation or
its subsidiaries during each of the last five years. Prior to February of 1995,
Ms. Bies was Chief Financial Officer of the Corporation and Bank. Mr. Glass was
Executive Vice President of the Bank and Tennessee Banking Group Manager prior
to January 1993. Mr. Horn was Vice Chairman of the Bank prior to February 1993.
Mr. Keen was Senior Vice President of the Bank prior to April 1993 and
Controller of the Bank prior to January 1993. Mr. Kelley was Executive Vice
President of the Bank and Corporate Services Group Manager prior to January of
1993. Mr. Thomas was a Senior Vice President of the Corporation and the Bank
prior to December 1995. From January of 1993 to February of 1995, Mr. Thomas was
Manager of Corporate Development.

                                     PART II

                                     ITEM 5
                    MARKET FOR THE REGISTRANT'S COMMON EQUITY
                         AND RELATED STOCKHOLDER MATTERS

         (a) Market for the Corporation's Common Stock:

         The Corporation's common stock, $0.625 par value, trades
over-the-counter on the Nasdaq Stock Market's National Market System under the
symbol FTEN. As of December 31, 1997, there were 11,401 shareholders of record
of the Corporation's common stock. Additional information called for by this
Item is incorporated herein by reference to the Summary of Quarterly Financial
Information Table, the Selected Financial and Operating Data Table, Note 16 to
the Consolidated Financial Statements, and the "Deposits, Other Sources of
Funds, and Liquidity Management" subsection of the Management's Discussion and
Analysis section contained in the 1998 Proxy Statement and to the "Payment of
Dividends" and "Transactions with Affiliates" subsections contained in Item 1 of
Part I of this Form 10-K, which is incorporated herein by reference.


                                       13

<PAGE>   15


         (b) Sale of Unregistered Securities:

         There were no sales during 1997 of shares of the Corporation's common
stock without registration under the Securities Act of 1933, as amended, except
for sales previously disclosed in Form 10-Q's filed during 1997.

         (c) Description of the Corporation's Capital Stock:

         Authorized Capital Stock. The authorized capital stock of the
Corporation currently consists of 5,000,000 shares of preferred stock, without
par value ("preferred stock"), which may be issued from time to time by
resolution of the Corporation's Board of Directors (the "Board") and 400,000,000
shares of common stock, $0.625 par value (the "common stock"). As of December
31, 1997 and adjusted for the February 20, 1998 2-for-1 stock split, there were
128,209,142 shares of common stock and no shares of preferred stock outstanding.
As of that date, approximately 24 million shares of common stock were reserved
for issuance under various employee stock plans and the Corporation's divided
reinvestment plan, and 1,282,091 shares of preferred stock were reserved for
issuance under the Rights Plan (as defined below). Also, the Corporation has on
file with the SEC one effective shelf registration pursuant to which it may
offer from time to time, at its discretion, senior or subordinated debt
securities, preferred stock, including depository shares, and common stock at an
aggregate initial offering price not to exceed $225 million (net of prior
issuances) and another effective shelf registration pursuant to which up to $200
million of capital securities (guaranteed preferred beneficial interests in the
Corporation's subordinated debentures) is available for issuance.

         Preferred Stock. The Board is authorized, without further action by the
shareholders, to provide for the issuance of up to 5,000,000 shares of preferred
stock, from time to time in one or more series and, with respect to each such
series, has the authority to fix the powers (including voting power),
designations, preferences and relative, participating, optional or other special
rights and the qualifications, limitations or restrictions thereof.

         Common Stock. The Board is authorized to issue a maximum of 400,000,000
shares of common stock. The holders of the common stock are entitled to receive,
ratably, such dividends as may be declared by the Board from funds legally
available therefor, provided that if any shares of preferred stock are at the
time outstanding, the payment of dividends on common stock or other
distributions (including purchases of common stock) may be subject to the
declaration and payment of full cumulative dividends, and the absence of
arrearages in any mandatory sinking fund, on outstanding shares of preferred
stock. The holders of the outstanding shares of common stock are entitled to one
vote for each such share on all matters presented to shareholders and are not
entitled to cumulate votes for the election of directors. Upon any dissolution,
liquidation or winding up of the Corporation resulting in a distribution of
assets to the shareholders, the holders of common stock are entitled to receive
such assets ratably according to their respective holdings after payment of all
liabilities and obligations aad satisfaction of the liquidation preferences of
any shares of preferred stock at the time outstanding. The shares of common
stock have no preemptive, redemption, subscription or conversion rights. Under
the Corporation's Charter, the Board is authorized to issue authorized shares of
common stock without further action by the shareholders. However, the common
stock is traded in the over-the-counter market and is quoted on the Nasdaq Stock
Market's National Market, which requires shareholder approval of the issuance of
additional shares of common stock in certain situations. The Transfer Agent for
the common stock is Norwest Bank Minnesota, National Association.

         The Board is divided into three classes, which results in approximately
1/3 of the directors being elected each year. In addition, the Charter and the
Bylaws, among other things, generally give to the Board the authority to fix the
number of directors on the Board and to remove directors from and fill vacancies
on the Board, other than removal for cause and the filling of vacancies created
thereby which are reserved to shareholders exercising 


                                       14



<PAGE>   16

at least a majority of the voting power of all outstanding voting stock of the
Corporation. To change these provisions of the Bylaws, other than by action of
the Board, and to amend these provisions of the Charter or to adopt any
provision of the Charter inconsistent with such Bylaw provisions, would require
approval by the holders of at least 80% of the voting power of all outstanding
voting stock. Such classification of the Board and such other provisions of the
Charter and the Bylaws may have a significant effect on the ability of the
shareholders of the Corporation to change the composition of an incumbent Board
or to benefit from certain transactions which are opposed by the Board.

         Shareholder Protection Rights Plan. Each share of common stock that is
currently outstanding has, and each share of common stock that is issued prior
to the expiration date described in the next paragraph will have, attached to it
one right (a "Right") issued pursuant to a Shareholder Protection Rights
Agreement dated as of September 7, 1989, as amended and restated as of January
21, 1997 (the "Rights Plan"). Each Right entitles its holder to purchase 1/100th
of a share of Participating Preferred Stock, without par value, for $75.00 (the
"Exercise Price"), subject to adjustment, upon the business day following the
earlier of (i) the 10th business day (subject to certain adjustments by the
Board) after commencement of a tender or exchange offer which, if consummated,
would result in a person or group owning 10% or more of the outstanding shares
of common stock (an "Acquiring Person") and (ii) the first date (the "Flip-in
Date") of public announcement by the Corporation that a person has become an
Acquiring Person.

         The Rights will expire on the earliest of (i) the Exchange Time
(defined below), (ii) September 18, 1999 and (iii) the date on which the Rights
are redeemed as described below. The Board may, at its option, at any time until
10 business days after the Flip-in Date, redeem all the Rights at a price of
$0.0017 per Right, as adjusted from time to time pursuant to the Rights Plan.

         If a Flip-in Date occurs, each Right (other than Rights beneficially
owned by the Acquiring Person or its affiliates, associates or transferees,
which Rights will become void) will constitute the right to purchase shares of
common stock or Participating Preferred Stock having an aggregate market price
equal to twice the Exercise Price for an amount in cash equal to the
then-current Exercise Price. In addition, the Board may, at its option, at any
time after a Flip-in Date and prior to the time that an Acquiring Person becomes
the beneficial owner of more than 50% of the outstanding shares of common stock,
elect to exchange the Rights (other than Rights beneficially owned by the
Acquiring Person or its affiliates, associates or transferees) for shares of
common stock or a Participating Preferred Stock at an exchange ratio of one
share of common stock or 1/100th of a share of Participating Preferred Stock per
Right (the "Exchange Time").

         The Corporation may not agree to be acquired by an Acquiring Person
without providing that each Right, upon such acquisition, will constitute the
right to purchase common stock of the Acquiring Person having an aggregate
market price equal to twice the Exercise Price for an amount in cash equal to
the then-current Exercise Price.

         The Rights will not prevent a takeover of the Corporation. The Rights,
however, may have certain anti-takeover effects. The Rights may cause
substantial dilution to a person or group that acquires 10% or more of the
outstanding common stock unless the Rights are first redeemed by the
Corporation's Board.

         Subordinated Capital Notes due 1999. On June 10, 1987, the Corporation
issued $75,000,000 principal amount of 10 3/8% Subordinated Capital Notes Due
1999 (the "Capital Notes"). The Capital Notes currently constitute Tier 2
capital under the Federal Reserve's risk-based capital guidelines. Pursuant to
the Indenture, dated as of June 1, 1987 (the "Indenture"), between the
Corporation and BankAmerica National Trust Company, formerly Security Pacific
National Trust Company (New York), Trustee, at maturity the Capital Notes are 


                                       15
<PAGE>   17
required to be exchanged for common stock, preferred stock or certain other
eligible capital securities to be issued by the Corporation ("Capital
Securities") having a market value equal to the principal amount of the Capital
Notes, except to the extent that the Corporation, at its option, shall elect to
pay in cash such principal amount from amounts representing proceeds of other
issuances of Capital Securities designated for such use.

                                     ITEM 6
                             SELECTED FINANCIAL DATA

         The information called for by this Item is incorporated herein by
reference to the Selected Financial and Operating Data Table in the 1998 Proxy
Statement.

                                     ITEM 7
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATION

         The information called for by this Item is incorporated herein by
reference to the Management's Discussion and Analysis section, Glossary section,
and the Consolidated Historical Performance Statements of Income and
Consolidated Average Balance Sheets and Related Yields and Rates tables in the
1998 Proxy Statement:

                                    ITEM 7A
           QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

         The information called for by this Item is incorporated herein by
reference to Note 1 to the Consolidated Financial Statements and the "Risk
Management-Interest Rate Risk Management" subsection of the Management's
Discussion and Analysis section contained in the 1998 Proxy Statement.

                                     ITEM 8
                   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The information called for by this Item is incorporated herein by
reference to the Consolidated Financial Statements and the notes thereto and to
the Summary of Quarterly Financial Information Table in the 1998 Proxy
Statement.

                                     ITEM 9
                  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS
                     ON ACCOUNTING AND FINANCIAL DISCLOSURE

         The information called for by this Item is inapplicable.

                                    PART III

                                     ITEM 10
               DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT



         The information called for by this Item as it relates to directors and
nominees for director of the Corporation is incorporated herein by reference to
the "Election of Directors" section of the Corporation's 1998 Proxy Statement.
The information required by this Item as it relates to executive officers of the
Corporation is 


                                       16



<PAGE>   18

incorporated herein by reference to Item 4A in Part I of this Report. The
information required by this Item as it relates to compliance with Section 16(a)
of the Securities Exchange Act of 1934 is incorporated herein by reference to
the "Section 16(a) Beneficial Ownership Reporting Compliance" section of the
1998 Proxy Statement.


                                     ITEM 11
                             EXECUTIVE COMPENSATION

         The information called for by this Item is incorporated herein by
reference to the "Executive Compensation" section of the 1998 Proxy Statement
(excluding the Board Compensation Committee Report and the Total Shareholder
Return Performance Graph).

                                     ITEM 12
                          SECURITY OWNERSHIP OF CERTAIN
                        BENEFICIAL OWNERS AND MANAGEMENT

         The information called for by this Item is incorporated herein by
reference to the Stock Ownership Table and the two paragraphs preceding the
table in the 1998 Proxy Statement.

         The Corporation is unaware of any arrangements which may result in a
change in control of the Corporation.

                                     ITEM 13
                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         The information called for by this Item is incorporated herein by
reference to the "Certain Relationships and Related Transactions" section of the
1998 Proxy Statement.

                                     PART IV

                                     ITEM 14
                     EXHIBITS, FINANCIAL STATEMENT SCHEDULES
                             AND REPORTS ON FORM 8-K

         (a) The following documents are filed as a part of this Report:

         Financial Statements:

         - Consolidated Statements of Condition as of December 31, 1997 and 1996
         - Consolidated Statements of Income for the years ended December 31,
           1997, 1996 and 1995
         - Consolidated Statements of Shareholders' Equity for the years ended
           December 31, 1997, 1996 and 1995
         - Consolidated Statements of Cash Flows for the years ended December
           31, 1997, 1996 and 1995
         - Notes to the Consolidated Financial Statements
         - Report of Independent Public Accountants

           The consolidated financial statements of the Corporation, the notes
           thereto, and the report of independent public accountants, in the
           1998 Proxy Statement, as listed above, are incorporated herein by
           reference.


                                       17


<PAGE>   19

          Financial Statement Schedules: Not applicable.


          Exhibits:

          (3)(i)  Restated Charter of the Corporation, as amended.
          (3)(ii) Bylaws of the Corporation, as amended and restated.
          (4)(a)  Amended and Restated Shareholder Protection Rights Agreement,
                  dated as of 9-7-89, as amended as of 1-21-97, between the
                  Corporation and First Tennessee Bank National Association, as
                  Rights Agent, including as Exhibit A the forms of Rights
                  Certificate and of Election to Exercise and as Exhibit B the
                  form of Charter Amendment designating a series of
                  Participating Preferred Stock of the Corporation with terms as
                  specified, attached as Exhibit 1 to the Corporation's
                  Registration Statement on Form 8-A/A filed 1-21-97, and
                  incorporated herein by reference.
          (4)(b)  Indenture, dated as of 6-1-87, between the Corporation and
                  Security Pacific National Trust Company (New York), Trustee,
                  attached as Exhibit 4(b) to the Corporation's Annual Report on
                  Form 10-K for the year ended 12-31-91, and incorporated herein
                  by reference.
          (4)(c)  The Corporation and certain of its consolidated subsidiaries
                  have outstanding certain long-term debt. See Note 10 in the
                  Corporation's 1998 Proxy Statement. None of such debt exceeds
                  10% of the total assets of the Corporation and its
                  consolidated subsidiaries. Thus, copies of constituent
                  instruments defining the rights of holders of such debt are
                  not required to be included as exhibits. The Corporation
                  agrees to furnish copies of such instruments to the Securities
                  and Exchange Commission upon request.
         *(10)(a) Management Incentive Plan, as amended and restated.
         *(10)(b) 1997 Employee Stock Option Plan, as amended and restated.
         *(10)(c) 1989 Restricted Stock Incentive Plan, as amended (1), and
                  1-21-97 amendment. (4)
         *(10)(d) 1992 Restricted Stock Incentive Plan, as amended and restated.
         *(10)(e) 1984 Stock Option Plan, as amended (1), and 1-21-97 amendment
                  (4) and 10-22-97 amendment.
         *(10)(f) 1990 Stock Option Plan, as amended (1), and 1-21-97 amendment
                  (4), and 10-22-97 amendment.
         *(10)(g) Survivor Benefits Plan, as amended and restated.
         *(10)(h) Amendment and Restated Directors and Executives Deferred
                  Compensation Plan and form of individual agreement. (4)
         *(10)(i) Amended and Restated Pension Restoration Plan, as amended and
                  restated.
         *(10)(j) Director Deferral Agreements (2) with schedule. (3)
         *(10)(k) Form of Severance Agreements dated 1-28-97. (4)
         *(10)(l) 1995 Employee Stock Option Plan, as amended and restated.
         *(10)(m) Non-Employee Directors' Deferred Compensation Stock Option
                  Plan, as amended and restated.
          (21)    Subsidiaries of the Corporation.
          (23)    Accountants' Consents
          (24)    Powers of Attorney
          (27)    Financial Data Schedule
          (99)(a) The Corporation's Proxy Statement furnished to shareholders 
                  in connection with Annual Meeting of Shareholders scheduled
                  for April 21, 1998, including Financial Information Appendix,
                  filed March 19, 1998, and incorporated herein by reference.
          (99)(b) Annual Report on Form ll-K for the Corporation's Savings Plan
                  and Trust, for fiscal year ended 12-31-97, as authorized by
                  SEC Rule 15d-21 (to be filed as an Amendment to Form lO-K).


                                       18

<PAGE>   20

               *   Exhibits marked with an "*" represent a management contract 
                   or compensatory plan or arrangement required to be filed as
                   an exhibit.

               (1) These documents are incorporated herein by reference to the
                   exhibit with the corresponding number contained in the
                   Corporation's 1992 Annual Report on Form 10-K.

               (2) This document is incorporated herein by reference to exhibits
                   10(k) contained in the Corporation's 1992 Annual Report on 
                   Form 10-K.

               (3) These documents are incorporated herein by reference to the
                   exhibit with the corresponding number contained in the
                   Corporation's 1995 Annual Report on Form 10-K.

               (4) These documents are incorporated herein by reference to the
                   exhibit with the corresponding number contained in the
                   Corporation's 1996 Annual Report on Form 10-K.

           (b) No reports on Form 8-K were filed during the fourth quarter of
               1997.


                                       19

<PAGE>   21


         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                           FIRST TENNESSEE NATIONAL CORPORATION

Date:  March 23, 1998      By: Elbert L. Thomas, Jr.
                               ----------------------
                               Elbert L. Thomas, Jr.,
                               Executive Vice President 
                               and Chief Financial Officer

         Pursuant to the requirements of the Securities Exchange Act of 1934,
this report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.

<TABLE>
<CAPTION>

         Signature                                   Title                                       Date
         ---------                                   -----                                       ----

<S>                                         <C>                                                  <C>


Ralph Horn*                                 Chairman of the Board, President and                 March 23, 1998
- -----------------------------               Chief Executive Officer (principal executive
Ralph Horn                                  officer) and a Director                      
                                            

Elbert L. Thomas, Jr.*                      Executive Vice President                             March 23, 1998
- -----------------------------               and Chief Financial Officer    
Elbert L. Thomas, Jr.                       (principal financial officer)  
                                            

James F. Keen*                              Senior Vice President                                March 23, 1998
- -----------------------------               and Controller (principal
James F. Keen                               accounting officer)      
                                            

Robert C. Blattberg*                        Director                                             March 23, 1998
- -----------------------------
Robert C. Blattberg

Carlos H. Cantu*                            Director                                             March 23, 1998
- -----------------------------
Carlos H. Cantu

George E. Cates*                            Director                                             March 23, 1998
- -----------------------------
George E. Cates

J. Kenneth Glass*                           Director                                             March 23, 1998
- -----------------------------
J. Kenneth Glass

James A. Haslam, III*                       Director                                             March 23, 1998
- -----------------------------
James A. Haslam, III

John C. Kelley, Jr.*                        Director                                             March 23, 1998
- -----------------------------
John C. Kelley, Jr.

R. Brad Martin*                             Director                                             March 23, 1998
- -----------------------------
R. Brad Martin

</TABLE>



                                       20



<PAGE>   22

<TABLE>
<S>                                        <C>                                                   <C> 


Joseph Orgill, III*                        Director                                              March 23, 1998
- -------------------------
Joseph Orgill, III

Vicki R. Palmer *                          Director                                              March 23, 1998
- -------------------------
Vicki R. Palmer

Michael D. Rose*                           Director                                              March 23, 1998
- -------------------------
Michael D. Rose

William B. Sansom*                         Director                                              March 23, 1998
- -------------------------
William B. Sansom

- -------------------------                  Director                                              March __ , 1998
Gordon P. Street, Jr.                                       



*By:  Clyde A. Billings, Jr.                                                                     March 23, 1998
    -------------------------
      Clyde A. Billings, Jr.
      As Attorney-in-Fact
</TABLE>


                                       21


<PAGE>   23

                                 EXHIBIT INDEX


<TABLE>
<CAPTION>
Item No.                                 Description
- --------                                 -----------
<S>               <C>
(3)(i)            Restated Charter of the Corporation, as amended. 

(3)(ii)           Bylaws of the Corporation, as amended and restated.

(4)(a)            Amended and Restated Shareholder Protection Rights Agreement
                  dated as of 9-7-89, as amended as of 1-21-97, between the
                  Corporation and First Tennessee Bank National Association, as
                  Rights Agent, including as Exhibit A the forms of Rights
                  Certificate and of Election to Exercise and as Exhibit B the
                  form of Charter Amendment designating a series of
                  Participating Preferred Stock of the Corporation with terms as
                  specified, attached as Exhibit 1 to the Corporation's
                  Registration Statement on Form 8-A/A filed 1-21-97, and
                  incorporated herein by reference. 

(4)(b)            Indenture, dated as of June 1, 1987, between the Corporation
                  and Security Pacific National Trust Company (New York),
                  Trustee, attached as Exhibit 4(b) to the Corporation's Annual
                  Report on Form 10-K for the year ended December 31, 1991, and
                  incorporated herein by reference. 

(4)(c)            The Corporation and certain of its consolidated subsidiaries
                  have outstanding certain long-term debt. See Note 10 in the
                  Corporation's 1998 Proxy Statement. None of such debt exceeds
                  10% of the total assets of the Corporation and its
                  consolidated subsidiaries. Thus, copies of constituent
                  instruments defining the rights of holders of such debt are
                  not required to be included as exhibits. The Corporation
                  agrees to furnish copies of such instruments to the Securities
                  and Exchange Commission upon request. 

*(10)(a)          Management Incentive Plan, as amended and restated.

*(10)(b)          1997 Employee Stock Option Plan, as amended and restated.

*(10)(c)          1989 Restricted Stock Incentive Plan, as amended (1), and
                  1-21-97 amendment. (4)

*(10)(d)          1992 Restricted Stock Incentive Plan, as amended and restated.

*(10)(e)          1984 Stock Option Plan, as amended (1), and 1-21-97 amendment
                  (4) and 10-22-97 amendment.

*(10)(f)          1990 Stock Option Plan, as amended (1), and 1-21-97 amendment
                  (4), and 10-22-97 amendment. 

*(10)(g)          Survivor Benefits Plan, as amended and restated.

*(10)(h)          Amended and Restated Directors and Executives Deferred
                  Compensation Plan and form of individual agreement. (4)

*(10)(i)          Amended and Restated Pension Restoration Plan, as amended and
                  restated.

*(10)(j)          Director Deferral Agreements (2) with schedule. (3) *(10)(k)
                  Form of Severance Agreements dated 1-28-97. (4)

*(10)(l)          1995 Employee Stock Option Plan, as amended and restated.

*(10)(m)          Non-Employee Directors Deferred Compensation Stock Option
                  Plan, as amended and restated.

(21)              Subsidiaries of the Corporation. 

(23)              Accountants' Consents

(24)              Powers of Attorney 

(27)              Financial Data Schedule (for SEC use only) 

(99)(a)           The Corporation's Proxy Statement furnished to shareholders in
                  connection with Annual Meeting of Shareholders scheduled for
                  April 21, 1998, including Financial Information Appendix, filed
                  March 19, 1998, and incorporated herein by reference.

(99)(b)           Annual Report on Form ll-K for the Corporation's Savings Plan
                  and Trust, for fiscal year ended December 31, 1997, as
                  authorized by SEC Rule 15d-21 (to be filed as an amendment to
                  Form 10-K).
</TABLE>

*        Exhibits marked with an "*" represent a management contract or
         compensatory plan or arrangement required to be filed as an exhibit.

(1)      These documents are incorporated herein by reference to the exhibit
         with the corresponding number contained in the Corporation's 1992
         Annual Report on Form 10-K.

(2)      This document is incorporated herein by reference to exhibits 10(k)
         contained in the Corporation's 1992 Annual Report on Form 10-K.

(3)      These documents are incorporated herein by reference to the exhibit
         with the corresponding number contained in the Corporation's 1995
         Annual Report on Form 10-K.

(4)      These documents are incorporated herein by reference to the exhibit
         with the corresponding number contained in the Corporation's 1996
         Annual Report on Form 10-K.

<PAGE>   1
                                                                    EXHIBIT 3(i)

                                RESTATED CHARTER
                                       OF
                      FIRST TENNESSEE NATIONAL CORPORATION


         Pursuant to the provisions of Section 48-20-107 of the Tennessee
Business Corporation Act, the undersigned Corporation adopts the following
Restated Charter:

1.       NAME.

         The name of the Corporation shall be: FIRST TENNESSEE NATIONAL 
CORPORATION.

2.       DURATION.

         The duration of the Corporation is perpetual.

3.       ADDRESS.

         The address of the principal office of the Corporation in the State of 
Tennessee shall be: 165 Madison Avenue, Memphis, Tennessee 38103.

4.       PROFIT.

         The Corporation is for profit.

5.       PURPOSES.

         The purpose or purposes for which the Corporation is organized are, to
the extent permitted by law:

         (a)   To subscribe for, purchase, lease or otherwise acquire and to
receive, own, hold, sell, exchange, lease, mortgage, pledge, assign or
otherwise dispose of, and otherwise deal in and with "securities" (as such term
is herein defined) issued or created by, or other property (real or personal)
of any person, corporation, association, firm, trust, organization or other
entity whatsoever, including but not limited to this corporation and any
national banking association, state-chartered bank, savings bank and trust
company, wherever located or organized and whether public, private or
municipal, of this state, or any district, territory, subdivision, municipality
or department thereof, or any other state or any district, territory,
subdivision, municipality or department thereof, or any country, nation or
government, or any district, territory, subdivision, municipality or department
thereof; to possess and exercise any and all rights, powers and privileges of
ownership of such securities or other property, including without limitation
the right to vote on such securities; and to issue or deliver in payment or
exchange, in whole or in part, for any such securities or other property, its
own stock, bonds, notes or other obligations, or to make payment for any such
securities or other property by any other lawful



                                      -1-

<PAGE>   2



means; and to do any and all acts and things necessary or advisable for the
preservation, protection, improvement or enhancement in value of any such
securities or other property. The term "securities" as used in this Article 5
shall mean any and all shares, stocks, bonds, debentures, notes, mortgages,
acceptances, evidences of indebtedness or obligations, certificates of interest
or participation in any property or venture, scrip, interim receipts, voting
trust certificates, instruments or interests commonly known as securities, and
any and all certificates of interest or participation in, or of deposit of, any
of the foregoing, or receipts for, guaranties of, or warrants or rights to
subscribe for or purchase any of the foregoing.

         (b)   To promote, finance and assist, financially or otherwise, 
whether by loan, guaranty, subsidy or otherwise, any person, corporation,
partnership, association, firm, trust, organization or other entity in which
the Corporation shall have any interest; to guarantee the payment of dividends
on any stock or the payment of the obligations issued or incurred by any such
person, corporation, partnership, association, firm, trust, organization or
other entity, to issue its own stock, bonds or other obligations in payment or
exchange for any securities or other property acquired (pursuant to a merger,
consolidation or otherwise) by any such person, corporation, partnership,
association, firm, trust, organization or other entity; and to do any and all
other acts and things for the enhancement, protection or preservation of any
securities which are in any manner, directly or indirectly, owned, held or
guaranteed by the Corporation.

         (c)   To render assistance, service, counsel and advice to, and to act
as representative in any capacity (whether managing, operating, financial,
purchasing, selling, advertising or otherwise) of any person, corporation,
partnership, association, firm, trust, organization or other entity, including
without limitation those in which the Corporation shall have any interest.

         (d)   To acquire by purchase, lease, exchange or otherwise, to own,
hold, use, manage, develop, improve and to sell, lease, mortgage, exchange and
otherwise deal in, real estate and any interest or right therein and personal
property of every class and description, either for is own account or for the
account of others, to erect, construct, rebuild, repair, manage and control,
lease, buy and sell, any and all kinds of and interest in real estate and
personal property; and to engage generally in the business of operating and
leasing real estate and personal property of every character and description.

         (e)   To buy, sell, produce, manufacture and dispose of all kinds of
goods, documents, instruments, general intangibles, chattel paper, accounts,
contract rights, wares, foods, potables, merchandise, manufactures,
commodities, furniture, machinery, tools, supplies and products of any kind,
character or description whatsoever, and generally to engage in any mercantile,
manufacturing or commercial business of any kind or character whatsoever
throughout the world, and to do all things incidental to any such business or
businesses.

         (f)   To enter into any lawful arrangements for sharing profits, union
of interest, reciprocal concession or cooperation, with any corporation,
association, partnership, syndicate, entity, person or governmental, municipal
or public authority, domestic or foreign in the carrying on of any business



                                      -2-

<PAGE>   3



which the Corporation is authorized to carry on or any business or transaction
deemed necessary, convenient or incidental to carrying out any of the purposes
of the Corporation.

         (g)   To issue bonds, debentures, convertible debentures, notes,
commercial paper, or other obligations of this Corporation, from time to time
for any of the objects or purposes of the Corporation and to secure the same by
mortgage, pledge, deed of trust or otherwise.

         (h)   To guarantee obligations of any other entity and to secure such
guaranties by mortgage, pledge or otherwise by vote of a majority of the entire
Board of Directors.

         (i)   To indemnify the officers and directors during their term of
office or thereafter for actions arising during their term of office, either
directly or through the purchase of insurance, for expenditures as parties to
suits by or in the right of the Corporation or other than by or in the right of
the Corporation to the extent permitted by the statutes of Tennessee.

         (j)   Without in any way limiting any of the objects or purposes or
powers, whether primary or secondary of the Corporation, it is hereby expressly
declared and provided that the Corporation shall have power to do all acts or
things necessary, incidental or convenient to do, or calculated, directly or
indirectly, to promote the interest of the Corporation, or enhance the value or
render profitable any of its property or rights; and in carrying on its
business or businesses, or for the purpose of obtaining or furthering any of
its objects, to do any and all things and exercise any and all powers, rights
and privileges which a corporation for profit may now or hereafter be permitted
to do or to exercise under the laws of the State of Tennessee; and to do any
and all of the acts and things herein set forth to the same extent as natural
persons could do, and in any part of the world, as principal, factor, agent,
contractor, trustee or otherwise, either alone or in syndicates, or otherwise
in conjunction with any person, entity, syndicate, partnership, association or
corporation, governmental or public bodies or authorities of any kind, domestic
or foreign; to establish and maintain offices and agencies and to exercise all
or any of its corporate powers and rights throughout the world.

         (k)   To engage, in addition to the foregoing, in any lawful act or
activity for which corporations may be organized under the Tennessee General
Corporation Act.

         (l)   It is the intention that the objects, purposes and powers
specified in the fifth paragraph hereof shall, except where otherwise specified
in said paragraph, be no-wise limited or restricted by reference to or
inference from the terms of any other clause or paragraph in this Charter, but
that the objects, purposes and powers specified in the fifth paragraph and in
each of the clauses or paragraphs of this Charter shall be regarded as
independent objects, purposes and powers.

         The foregoing clauses shall be construed both as purposes and powers,
and it is hereby expressly provided that the foregoing enumeration of specific
powers shall not be held to limit or restrict in any manner the powers of this
Corporation.



                                      -3-

<PAGE>   4



6.       SHARES.

         The maximum number of shares which the Corporation shall have
authority to issue is as follows:

         (a)   Two Hundred Million (200,000,000) shares of common stock of a 
par value of $1.25 each; and

         (b)   Five Million (5,000,000) shares of preferred stock, having no 
par value.

7.       COMMENCEMENT OF BUSINESS.

         The Corporation will not commence business until consideration of One
Thousand Dollars ($1,000.00) has been received for the issuance of shares.

8.       PREEMPTIVE RIGHTS.

         No shareholder of the Corporation shall because of his ownership of
stock have a preemptive or other right to purchase, subscribe for or take any
part of any stock or any part of the notes, debentures, bonds or other
securities convertible into or carrying options or warrants to purchase stock
of the Corporation issued, optioned or sold by it after its incorporation. Any
part of the capital stock and any part of the notes, debentures, bonds or other
securities convertible into or carrying options or warrants to purchase stock
of the Corporation authorized by this Restated Charter or by any amendment duly
filed, may at any time be issued, optioned for sale and sold or disposed of by
the Corporation pursuant to a resolution of its Board of Directors to such
persons and upon such terms as may to such Board seem proper without first
offering such stock or securities or any part thereof to existing shareholders.

9.       COMMON STOCK.

         The entire voting power of the Corporation shall be vested in the
common stock; provided, however, that the Board of Directors is authorized by
this Charter to issue, from time to time, serial preferred stock of the
Corporation in one or more series each of which constitutes a separate class,
and prior to issuance to fix and determine the distinguishing characteristics
and rights, privileges and immunities of each such series. Such characteristics
and rights, privileges and immunities may include, but are not limited to, the
voting rights of such serial preferred stock, and such voting rights of such
serial preferred stock may, if so determined by the Board of Directors prior to
the issuance of such serial preferred stock, give to the holders of such serial
preferred stock voting rights equal to, greater than or less than those of the
holders of the common stock.

10.      SERIAL PREFERRED STOCK.

         The shares of any preferred class may be divided into and issued in 
series.  If the shares of any



                                      -4-

<PAGE>   5



such class are to be issued in series, then each series shall be so designated
to distinguish the series thereof from all the shares of all other series and
classes. All shares of the same series shall be identical. Any or all of the
series of any class may vary in the relative rights and preferences as between
the different series to the extent permitted by the statutes of Tennessee. The
Board of Directors shall have the authority to divide any or all such classes
into series and, within the limitation of the statutes of the State of
Tennessee and particularly Sections 48-502 and 48-503, fix and determine the
relative rights and preferences of the shares of any series so established.

         The Board of Directors is authorized to issue the preferred stock,
without par value, in one or more series, from time to time with such voting
powers, full or limited, or without voting powers, and with such designations,
preferences and relative participating, optional or other special rights and
qualifications, limitations and restrictions thereof, as may be provided in a
resolution or resolutions adopted by the Board of Directors. The authority of
the Board of Directors shall include, but not be limited to, the determination
or fixing of the following with respect to shares of such class or any series
thereof: (1) the number of shares and designation; (2) the dividend rate and
whether dividends are to be cumulative; (3) whether shares are to be redeemable
and, if so, the terms and amount of any sinking fund for the purchase or
redemption of such shares; (4) whether shares shall be convertible and, if so,
the terms and provisions applying; (5) what voting rights are to apply, if any;
and (6) what restrictions are to apply, if any, on the issue or re-issue of any
additional preferred stock.

11.      ADDITIONAL POWERS.

         (a)   The Corporation shall have the right to purchase, take, receive 
or otherwise acquire, hold, own, pledge, transfer or otherwise dispose of its
own shares; but purchases of its own shares, whether direct or indirect, shall
be made only to the extent of unreserved and unrestricted earned or capital
surplus available therefor.


         (b)   Other provisions: Management. The Corporation shall be managed 
by the Board of Directors, which shall exercise all powers conferred under the
laws of the State of Tennessee including without limitation the power:

               (1)  To hold meetings, to have one or more offices, and to keep 
the books of the corporation, except as otherwise expressly provided by law, at
such places, whether within or without the State of Tennessee, as may from time
to time be designated by the Board.

               (2)  To make, alter and repeal bylaws of the corporation,
subject to the reserved power of the shareholders to make, alter and repeal
bylaws.

               (3)  To approve the issuance or sale of any of its authorized
but unissued shares of any class, bonds or other securities and rights or
options entitling the holders thereof to purchase from the corporation shares
of any class or classes, to approve the purchase or other acquisition of or the
reissuance, sale or other disposition of treasury shares; to fix the
consideration to be received



                                      -5-

<PAGE>   6



for such shares of any class, bonds or other securities, rights or options and
to cause to be issued any such shares of any class, bonds or other securities,
rights or options.

               (4)  To use or apply any funds of the corporation lawfully
available therefor for the purchase or acquisition of shares of the capital
stock or bonds or other securities of the corporation, in the market or
otherwise, at such price as may be fixed by the Board, and to such extent and
in such manner and for such purposes and upon such terms as the Board may deem
expedient and as may be permitted by law, and to sell, exchange, transfer,
reissue or cancel such shares of the capital stock of the corporation upon such
terms and for such consideration as it may deem proper.

               (5)  To determine whether and to what extent and at what times
and places and under what conditions and regulations the accounts and books of
the corporation, or any of them, shall be open to the inspection of the
shareholders, and no shareholder shall have any right to inspect any account,
record, book or document of the corporation, except as conferred by the laws of
the State of Tennessee or as authorized by the Board.

               (6)  To remove any director for cause as defined by the laws of 
the State of Tennessee by a vote of a majority of the entire Board of
Directors.

               (7)  To fill any newly created directorships resulting from an
increase in the number of directors and any vacancies occurring in the Board
for any reason, (including removal of directors without cause by the
shareholders or for cause by the Board of Directors or the shareholders.)

               (8)  To designate an Executive Committee consisting of two or
more directors and such other committees consisting of two or more persons, who
may or may not be directors, and to delegate to such Executive Committee and
other committees all such authority of the Board that it deems desirable within
the limits prescribed by the statutes of the State of Tennessee.

               (9)  To designate the officer or officers of the corporation
who shall vote the shares of capital stock held by the corporation in other
corporations and to authorize the execution of any proxy that may be necessary
in connection therewith.

               (10) To take any action required or permitted of the Board
without a meeting on written consent, setting forth the action so taken, sighed
by all directors entitled to vote thereon.

12.      NUMBER, ELECTION AND TERMS OF DIRECTORS.

         (a)   The number of directors of the Corporation which shall 
constitute the entire Board of Directors shall be fixed from time to time in
the Bylaws of the Corporation. Any such determination shall continue in effect
unless and until changed, but no such changes shall affect the term of any
director then in office. Upon the adoption of this Article 12, the directors
shall be divided into three classes (I, II and III), as nearly equal in number
as possible. The initial term of office for members of Class I shall expire at
the annual meeting of shareholder in 1988; the initial term of office



                                      -6-

<PAGE>   7



for members of Class II shall expire at the annual meeting of shareholders in
1989; and the initial term of office for members of Class III shall expire at
the annual meeting of shareholders in 1990. At each annual meeting of
shareholders following such initial classification and election, directors
elected to succeed those directors whose terms expire shall be elected for a
term of office to expire at the third succeeding annual meeting of shareholders
after their election, and shall continue to hold office until their respective
successors are duly elected and qualified. In the event of any increase in the
number of directors of the Corporation, the additional directors shall be so
classified that all classes of directors have as nearly equal number of
directors as may be possible. In the event of any decrease in the number of
directors of the Corporation, all classes of directors shall be decreased
equally as nearly as may be possible.

         (b)   Newly created directorships resulting from any increase in the
authorized number of directors or any vacancies on the Board of Directors
resulting from death, resignation, retirement, disqualification or any other
cause (except removal from office) shall be filled only by the Board of
Directors, provided that a quorum is then in office and present, or only by a
majority of the directors then in office, if less than a quorum is then in
office, or by the sole remaining director. Any vacancies on the Board of
Directors resulting from removal from office may be filled by the affirmative
vote of the holders of at least a majority of the voting power of all
outstanding voting stock or, if the shareholders do not so fill such a vacancy,
by a majority of the directors then in office. Directors elected to fill a
newly created directorship or other vacancy shall hold office for the remainder
of the full term of the class of directors in which the new directorship was
created or the vacancy occurred and until such director's successor has been
duly elected and qualified. The directors of any class of directors of the
Corporation may be removed by the shareholders only for cause by the
affirmative vote of the holders of at least a majority of the voting power of
all outstanding voting stock.

         (c)   The Bylaws or any Bylaw of the Corporation may be adopted, 
amended or repealed only by the affirmative vote of not less than a majority of
the directors then in office at any regular or special meeting of directors, or
by the affirmative vote of the holders of at least eighty percent (80%) of the
voting power of all outstanding voting stock at any annual meeting or any
special meeting called for that purpose. Any provision of the Charter which is
inconsistent with any provision of the Bylaws of the Corporation may be adopted
only by the affirmative vote of the holders of at least eighty percent (80%) of
the voting power of all outstanding voting stock at any annual meeting or any
special meeting called for that purpose.

         (d)   Notwithstanding any other provisions of this Charter or the 
Bylaws of the Corporation (and notwithstanding the fact that a lesser
percentage or separate class vote may be specified by law, this Charter, the
Bylaws of the Corporation or otherwise), the affirmative vote of the holders of
at least eighty percent (80%) of the voting power of all outstanding voting
stock shall be required to adopt any provisions inconsistent with, or to amend
or repeal, this Article 12.

         (e)   Notwithstanding the foregoing, whenever the holders of any one 
or more classes or series of preferred stock issued by the Corporation shall
have the right, voting separately by class or by series, to elect directors at
an annual or special meeting of shareholders, the election, term of



                                      -7-
<PAGE>   8



office, filling of vacancies and other features of such directorships shall be
governed by the terms of this Charter applicable thereto, and such directors so
elected shall not be divided into classes pursuant to this Article 12 unless
expressly provided by such terms.

13.      DIRECTOR LIABILITY.

         No director shall be personally liable to the Corporation or its
shareholders for monetary damages for breach of fiduciary duty as director,
except for liability (i) for any breach of the director's duty of loyalty to
the Corporation or its shareholders, (ii) for acts or omissions not in good
faith or which involve intentional misconduct or a knowing violation of law, or
(iii) under Section 48-18-304, or any successor provision thereto, of the
Tennessee Business Corporation Act.


DATED: April 15, 1997


                                     FIRST TENNESSEE NATIONAL CORPORATION



                                     By:   /s/ Lenore S. Creson
                                        --------------------------------------
                                               Lenore S. Creson, Secretary



                                      -8-

<PAGE>   9


              CERTIFICATION REQUIRED BY TBCA SECTION 48-20-107(D)


         The undersigned, duly authorized officer of First Tennessee National
Corporation (the "Corporation"), acting pursuant to TBCA Section 48-20-107(d),
hereby certifies the following:

         The Restated Charter does not contain any amendment to the Charter
requiring shareholder approval. The Restated Charter was duly adopted by the
Board of Directors of the Corporation at a meeting on April 15, 1997.



                                         First Tennessee National Corporation



Date: April 29, 1997                     By: /s/ Lenore S. Creson
                                            ----------------------------------
                                                 Lenore S. Creson, Secretary



                                      -9-
<PAGE>   10


                           ARTICLES OF AMENDMENT TO
                                  CHARTER OF
                     FIRST TENNESSEE NATIONAL CORPORATION

     Pursuant to the provisions of Section 48-20-106 of the Tennessee Business
Corporation Act, the undersigned corporation adopts the following Articles of
Amendment to its Restarted Charter:

     1.   The name of the corporation is First Tennessee National Corporation.

     2.   The amendment adopted is as follows:

          Section (a) of Article 6 of the Company's Restated Charter is amended
          to read as follows:

          "(a)      Four hundred million (400,000,000) shares of common stock
                    of a par value of $0.625 each; and".

     3.   The amendment was duly adopted by the Board of Directors on January
          20, 1998, without shareholder action, no such shareholder action 
          being required.

     4.   The amendment shall become effective on February 20, 1998 at 12:01 
          a.m.

                                        First Tennessee National Corporation


                                        By: /s/ Lenore S. Creson
                                           -----------------------------------  
                                                Lenore S. Creson, Secretary

DATE:     January 20, 1998.

<PAGE>   1
                                                                   EXHIBIT 3(ii)

                                   BYLAWS OF
                      FIRST TENNESSEE NATIONAL CORPORATION
                   (AS AMENDED AND RESTATED JANUARY 20, 1998)

                                  ARTICLE ONE
                                    OFFICES

         1.1   PRINCIPAL OFFICE. The principal office of First Tennessee 
National Corporation (the "Corporation") shall be 165 Madison Avenue, Memphis,
Tennessee.

         1.2   OTHER OFFICES. The Corporation may have offices at such other
places, either within or without the State of Tennessee, as the Board of
Directors may from time to time designate or as the business of the Corporation
may from time to time require.

         1.3   REGISTERED OFFICE. The registered office of the Corporation
required to be maintained in the State of Tennessee shall be the same as its
principal office and may be changed from time to time as provided by law.

                                  ARTICLE TWO
                                  SHAREHOLDERS

         2.1   PLACE OF MEETINGS. Meetings of the shareholders of the 
Corporation may be held either in the State of Tennessee or elsewhere; but in
the absence of notice to the contrary, shareholders' meetings shall be held at
the principal office of the Corporation in Memphis, Tennessee.

         2.2   QUORUM AND ADJOURNMENTS. The holders of a majority of the shares
issued and outstanding and entitled to vote thereat, present in person or
represented by proxy, shall be requisite, and shall constitute a quorum at all
meetings of the shareholders, for the transaction of business, except as
otherwise provided by law, the Restated Charter of the Corporation, as amended
from time to time (the "Charter), or these Bylaws. In the event a quorum is not
obtained at the meeting, the holders of a majority of the shares entitled to
vote thereat, present in person or by proxy, shall have power to adjourn the
meeting from time to time and, whether or not a quorum is obtained at the
meeting, the Chairman of the meeting shall have the power to adjourn the
meeting from time to time, in either case without notice, except as otherwise
provided by law, other than announcement at the meeting. At such adjourned
meeting at which the requisite amount of voting shares shall be represented,
any business may be transacted which might have been transacted at the meeting
as originally notified.

         2.3   NOTICE OF MEETINGS. Unless otherwise required by applicable law,
written notice of the annual and each special meeting stating the date, time
and place of the meeting shall be mailed, postage prepaid, or otherwise
delivered to each shareholder entitled to vote thereat at such address as
appears on the records of shareholders of the Corporation, at least ten (10)
days, but not more than two (2) months, prior to the meeting date. In addition,
notice of any special meeting shall state the purpose or purposes for which the
meeting is called and the person or persons calling the meeting. In the event
of an adjournment of a meeting to a date more than four months after the date
fixed for the original meeting or the Board of Directors fixes a new record
date for the adjourned meeting, a new notice of the adjourned meeting must be
given to shareholders as of the new record date. Any previously scheduled
meeting may be postponed, and any special meeting may be canceled, by
resolution of the Board of Directors upon public notice given prior to the date
scheduled for such meeting.

         2.4   ANNUAL MEETINGS. The annual meeting of shareholders for the
election of directors and for the transaction of such other business as may
properly come before the meeting shall be held each year on the third Tuesday
in April, or if that day is a legal holiday, on the next succeeding business
day not a legal holiday, at 10:00 a.m. Memphis time or on such other date
and/or at such other time as the Board of Directors may fix by resolution by
vote of a majority of the entire Board of Directors. At the meeting, the
shareholders shall elect by ballot, by plurality vote, directors to succeed
directors in the class of directors whose term expires at the meeting and
directors elected by the Board of Directors to fill vacancies in other classes
of directors and may transact such other business as may properly come before
the meeting.

         2.5   SPECIAL MEETINGS. Special meetings of the shareholders for any
purpose or purposes, unless otherwise prescribed by statute, may be called by
Chairman of the Board and shall be called by the Chairman of the Board or the
Secretary at the request in writing of a majority of the Board of Directors.
Only such business within the purpose or purposes described in the notice of
the meeting may be conducted at the meeting.



                                       1

<PAGE>   2



         2.6   WAIVER OF NOTICE. Any shareholder may waive in writing nooice of
any meeting either before, at or after the meeting. Attendance by a shareholder
in person or by proxy at a meeting shall constitute a waiver of objection to
lack of notice or defective notice and a waiver of objection to consideration
of a matter that was not described in the meeting notice unless the shareholder
objects in the manner required by law.

         2.7   VOTING. Unless otherwise required by the Charter, at each 
meeting of shareholders, each shareholder shall have one vote for each share of
stock having voting power registered in the shareholder's name on the records
of the Corporation on the record date for that meeting, and every shareholder
having the right to vote shall be entitled to vote in person or by proxy
appointed by instrument in writing or any other method permitted by law.

         2.8   PROCEDURES FOR BRINGING BUSINESS BEFORE SHAREHOLDER MEETING. At 
an annual or special meeting of shareholders, only such business shall be
conducted, and only such proposals shall be acted upon, as shall have been
properly brought before an annual or special meeting of shareholders. To be
properly brought before an annual or special meeting of shareholders, business
must be (I) in the case of a special meeting called by the Chairman of the
Board or at the request of the Board of Directors, specified in the notice of
the special meeting (or any supplement thereto), or (ii) in the case of an
annual meeting properly brought before the meeting by or at the direction of
the Board of Directors or (iii) otherwise properly brought before the annual or
special meeting by a shareholder. For business to be properly brought before
such a meeting of shareholders by a shareholder, the shareholder must have
given timely notice thereof in writing to the Secretary of the Corporation. To
be timely, a shareholder's notice must be delivered to or mailed and received
at the principal executive offices of the Corporation not less than 30 days nor
more than 60 days prior to the date of the meeting; provided, however, that if
fewer than 40 days' notice or prior public disclosure of the date of the
meeting is given or made to shareholders, notice by the shareholders to be
timely must be so delivered or received not later than the close of business on
the 10th day following the earlier of (I) the day on which such notice of the
date of such meeting was mailed or (ii) the day on which such public disclosure
was made. A shareholder's notice to the Secretary shall set forth as to each
matter the shareholder proposes to bring before a meeting of shareholders (I) a
brief description of the business desired to be brought before the meeting and
the reasons for conducting such business at the meeting, (ii) the name and
address, as they appear on the Corporation's books, of the shareholder
proposing such business and any other shareholders known by such shareholder to
be supporting such proposal, (iii) the class and number of shares of the
Corporation which are beneficially owned by such shareholder on the date of
such shareholder's notice and by any other shareholders known by such
shareholder to be supporting such proposal on the date of such shareholder's
notice, and (iv) any material interest of the shareholder in such proposal.
Notwithstanding anything in these Bylaws to the contrary, no business shall be
conducted at a meeting of shareholders except in accordance with the procedures
set forth in this Section 2.8. The Chairman of the meeting shall, if the facts
warrant, determine and declare to the meeting that the business was not
properly brought before the meeting in accordance with the procedures
prescribed by these Bylaws, and if the Chairman should so determine, the
Chairman shall so declare to the meeting and any such business not properly
brought before the meeting shall not be transacted.

         2.9   SEC PROXY RULES. In addition to complying with the provisions of
Section 2.8, a shareholder shall also comply with all applicable requirements
of the Securities Exchange Act of 1934 and the rules and regulations thereunder
with respect to the matters set forth in Section 2.8. Nothing in Section 2.8
shall be deemed to affect any rights of shareholders to request inclusion of
proposals in the Corporation's proxy statement pursuant to rules of the
Securities and Exchange Commission. For such proposals to be acted upon at a
meeting, however, compliance with the notice provisions of Section 2.8 is also
required.

                                 ARTICLE THREE
                                   DIRECTORS

         3.1   POWERS OF DIRECTORS. The business and affairs of the Corporation
shall be managed under the direction of and all corporate powers shall be
exercised by or under the authority of the Board of Directors.

         3.2   NUMBER AND QUALIFICATIONS. The Board of Directors shall consist 
of 13 [12, effective 4-21-98] members. The Board of Directors has the power to
change from time to time the number of directors specified in the preceding
sentence. Any such change in the number of directors constituting the
Corporation's Board Directors must be made exclusively by means of an amendment
to these Bylaws adopted by a majority of the entire Board of Directors then in
office. Directors need not be shareholders of the Corporation nor residents of
the State of Tennessee.



                                       2
<PAGE>   3



         3.3   TERM OF OFFICE. Except as otherwise provided by law or by the
Charter, the term of each director hereafter elected shall be from the time of
his or her election and qualification until the third annual meeting next
following such election and until a successor shall have been duly elected and
qualified; subject, however, to the right of the removal of any director as
provided by law, by the Charter or by these Bylaws.

         3.4   COMPENSATION. The directors shall be paid for their services on
the Board of Directors and on any Committee thereof such compensation (which
may include cash, shares of stock of the Corporation and options thereon) and
benefits together with reasonable expenses, if any, at such times as may, from
time to time, be determined by resolution adopted by a majority of the entire
Board of Directors; provided that nothing herein contained shall be construed
to preclude any director from serving the Corporation in any other capacity and
being compensated therefor.

         3.5   COMMITTEES. The directors, by resolution adopted by a majority 
of the entire Board of Directors, may designate an executive committee and
other committees, consisting of two or more directors, and may delegate to such
committee or committees all such authority of the Board of Directors that it
deems desirable, including, without limitation, authority to appoint corporate
officers, fix their salaries, and, to the extent such is not provided by law,
the Charter or these Bylaws, to establish their authority and responsibility,
except that no such committee or committees shall have and exercise the
authority of the Board of Directors to:

         (a)   authorize distributions (which include dividend declarations), 
               except according to a formula or method prescribed by the Board 
               of Directors,

         (b)   fill vacancies on the Board of Directors or on any of its 
               committees,

         (c)   adopt, amend or repeal bylaws,

         (d)   authorize or approve the reacquisition of shares, except
               according to a formula or method prescribed by the Board of
               Directors, or

         (e)   authorize or approve the issuance or sale or contract for sale
               of shares, or determine the designation and relative rights, 
               preferences and limitations of a class or series of shares, 
               except that the Board of Directors may authorize a committee to 
               do so within limits specifically prescribed by the Board of 
               Directors.

         3.6   PROCEDURES FOR DIRECTOR NOMINATIONS. Except as provided in 
Section 3.7 with respect to vacancies on the Board of Directors, only persons
nominated in accordance with the procedures set forth in this Section 3.6 shall
be eligible for election as directors. Nominations of persons for election to
the Board of Directors may be made at a meeting of shareholders (I) by or at
the direction of the Board of Directors, or (ii) by any shareholder of the
Corporation entitled to vote for the election of directors at such meeting who
complies with the notice procedures set forth in this Section 3.6. Such
nominations, other than those made by or at the direction of the Board of
Directors, shall be made pursuant to timely notice in writing to the Secretary
of the Corporation. To be timely, a shareholder's notice must be delivered to
or mailed and received at the principal executive offices of the Corporation
not less than 30 days nor more than 60 days prior to the date of a meeting;
provided, however, that if fewer than 40 days' notice or prior public
disclosure of the date of the meeting is given or made to shareholders, notice
by the shareholder to be timely must be so delivered or received not later than
the close of business on the 10th day following the earlier of (I) the day on
which such notice of the date of such meeting was mailed or (ii) the day on
which such public disclosure was made. A shareholder's notice to the Secretary
shall set forth (I) as to each person whom the shareholder proposes to nominate
for election or reelection as a director (a) the name, age, business address
and residence address of such person, (b) the principal occupation or
employment of such person, (c) the class and number of shares of the
Corporation which are beneficially owned by such person on the date of such
shareholder's notice and (d) any other information relating to such person that
is required to be disclosed in solicitations of proxies for election of
directors or, is otherwise required, in each case pursuant to Regulation 14A
under the Securities Exchange Act of 1934, as amended (including, without
limitation, such person's written consent to being named in the proxy statement
as a nominee and to serving as a director if elected); and (ii) as to the
shareholder giving the notice (a) the name and address, as they appear on the
Corporation's books, of such shareholder and any other shareholders known by
such shareholder to be supporting such nominees and (b) the class and number of
shares of the Corporation which are beneficially owned by such shareholder on
the date of such shareholder's notice and by any other shareholders known by
such shareholder to be supporting such nominees on the date of such
shareholder's notice. No person shall be eligible for election as a director of
the Corporation unless nominated in accordance with the procedures set forth in
this Section 3.6. The Chairman of the meeting shall, if the facts warrant,
determine and declare to



                                       3
<PAGE>   4


the meeting that a nomination was not made in accordance with the procedures
prescribed by these Bylaws, and if the Chairman should so determine, the
Chairman shall so declare to the meeting and the defective nomination shall be
disregarded.

         3.7   VACANCIES; REMOVAL FROM OFFICE. Except as otherwise provided by
law or by the Charter, newly created directorships resulting from any increase
in the authorized number of directors or any vacancies on the Board of
Directors resulting from death, resignation, retirement, disqualification or
any other cause (except removal from office) shall be filled only by the Board
of Directors, provided that a quorum is then in office and present, or only by
a majority of the directors then in office, if less than a quorum is then in
office or by the sole remaining director. Any vacancies on the Board of
Directors resulting from removal from office may be filled by the affirmative
vote of the holders of at least a majority of the voting power of all
outstanding voting stock or, if the shareholders do not so fill such a vacancy,
by a majority of the directors then in office. Directors elected to fill a
newly created directorship or other vacancy shall hold office for a term
expiring at the next shareholders' meeting at which directors are elected and
until such director's successor has been duly elected and qualified. The
directors of any class of directors of the Corporation may be removed by the
shareholders only for cause by the affirmative vote of the holders of at least
a majority of the voting power of all outstanding voting stock.

         3.8   PLACE OF MEETINGS. The directors may hold meetings of the Board 
of Directors or of a committee thereof at the principal office of the
Corporation in Memphis, Tennessee, or at such other place or places, either in
the State of Tennessee or elsewhere, as the Board of Directors or the members
of the committee, as applicable, may from time to time determine by resolution
or by written consent or as may be specified in the notice of the meeting.

         3.9   QUORUM. A majority of the directors shall constitute a quorum 
for the transaction of business, but a smaller number may adjourn from time to
time, without further notice, if the time and place to which the meeting is
adjourned are fixed at the meeting at which the adjournment is taken and if the
period of adjournment does not exceed thirty (30) days in any one (1)
adjournment. The vote of a majority of the directors present at a meeting at
which a quorum is present shall be the act of the Board of Directors, unless
the vote of a greater number is required by law, the Charter, or these Bylaws.

         3.10  REGULAR MEETINGS. Following each annual meeting of shareholders,
the newly elected directors, together with the incumbent directors whose terms
do not expire at such meeting, shall meet for the purpose of organization, the
appointment of officers and the transaction of other business, and, if a
majority of the directors be present at such place, day and hour, no prior
notice of such meeting shall be required to be given to the directors. The
place, day and hour of such meeting may also be fixed by resolution or by
written consent of the directors. In addition, the Board of Directors may
approve an annual schedule for additional regular meetings of the Board of
Directors and of committees thereof.

         3.11  SPECIAL MEETINGS. Special meetings of the directors may be 
called by the Chairman of the Board, the Chief Executive Officer, or the
President (or as to any committee of the Board of Directors, by the person or
persons specified in the resolution of the Board of Directors establishing the
committee) on two days' notice by mail or on one day's notice by telegram or
cablegram, or on two hours' notice given personally or by telephone or
facsimile transmission to each director (or member of the committee, as
appropriate), and shall be called by the Chairman of the Board or Secretary in
like manner on the written request of a majority of directors then in office.
The notice shall state the day and hour of the meeting and the place where the
meeting is to be held. Special meetings of the directors may be held at any
time on written waiver of notice or by consent of all the directors, either of
which may be given either before, at or after the meeting.

         3.12  ACTION WITHOUT A MEETING. The directors may (whether acting in
lieu of a meeting of the Board of Directors or of a committee thereof) take
action which they are required or permitted to take, without a meeting, on
written consent setting forth the action so taken, signed by all of the
directors entitled to vote thereon. If all the directors entitled to vote
consent to taking such action without a meeting, the affirmative vote of the
number of directors necessary to authorize or take such action at a meeting is
the act of the Board of Directors or committee, as appropriate.

         3.13  TELEPHONE MEETINGS. Directors may participate in a meeting of the
Board of Directors or of a committee thereof by, or conduct a meeting through
the use of, any means of communication by which all directors participating may
simultaneously hear each other during the meeting. A director so participating
is deemed to be present in person at such meeting.



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<PAGE>   5



                                  ARTICLE FOUR
                                    OFFICERS

         4.1   DESIGNATED OFFICERS. The officers of the Corporation shall 
consist of a Chairman of the Board, a Chief Executive Officer, a President,
such number of Vice Chairmen as the Board may from time to time determine and
appoint, an Auditor, a Chief Credit Officer, a Chief Financial Officer, a
Controller, a General Counsel, a Manager of Risk Management, a Personnel
Division Manager, a Secretary, and a Treasurer, and such number of Executive
Vice Presidents, Senior Vice Presidents and Vice Presidents and such other
Officers and assistant Officers as may be from time to time determined and
appointed in accordance with the provisions of this Article Four. The title of
any officer may include any additional descriptive designation determined to be
appropriate. Any person may hold two or more offices, except that the President
shall not also be the Secretary or an Assistant Secretary. The officers, other
than the Chairman of the Board, need not be directors, and officers need not be
shareholders.

         4.2   APPOINTMENT OF OFFICERS. Except as otherwise provided in this
Section 4.2, the officers of the Corporation shall be appointed by the Board of
Directors at the annual organizational meeting of the Board of Directors
following the annual meeting of shareholders. The Board of Directors may
delegate to a committee of the Board of Directors the power to create corporate
offices, define the authority and responsibility of such offices, except to the
extent such authority or responsibility would not be consistent with the law or
the Charter, and to appoint persons to any office of the Corporation except the
offices of the Chairman of the Board, Chief Executive Officer, and President.
In addition, the Board of Directors may delegate to the officers appointed to
the Corporation's personnel committee, acting as a committee, the authority to
appoint persons to any offices of the Corporation of the level of Vice
President and below annually at the personnel committee meeting immediately
following the annual meeting of shareholders and to appoint persons to any
office of the Corporation of the level of Senior Vice President and below
during the period of time between the annual appointment of officers by the
Board of Directors or pursuant to this section 4.2 of the Bylaws.
Notwithstanding the delegation of authority pursuant to this section 4.2 of the
Bylaws, the Board of Directors retains the authority to appoint such other
officers and agents as it shall deem necessary, who shall exercise such powers
and perform such duties as shall be determined from time to time by the Board
of Directors.

         4.3   TERM. The officers of the Corporation shall be appointed for a
term of one (1) year and until their successors are appointed and qualified,
subject to the right of removal specified in Section 4.4 of these Bylaws. The
designation of a specified term does not grant to any officer any contract
rights.

         4.4   VACANCIES, RESIGNATIONS AND REMOVAL. If the office of any 
officer or officers becomes vacant for any reason, the vacancy may be filled by
the Board of Directors or, if such officer was appointed by a committee, by the
committee appointing such officer. Any officer may resign at any time by
delivering a written notice to the Chairman of the Board, Chief Executive
Officer, President, Secretary, or Personnel Division Manager of the
Corporation, or the designee of any of them, which shall be effective upon
delivery unless it specifies a later date acceptable to the Corporation. Any
officer shall be subject to removal at any time with or without cause by the
affirmative vote of a majority of the Board of Directors, and in the event the
officer was appointed by a committee, then by the affirmative vote of a
majority of either such committee or the Board of Directors.

         4.5   COMPENSATION. The Board of Directors, or a committee thereof,
shall fix the compensation of Executive Officers (as defined herein) of the
Corporation. "Executive officers" shall be those officers of the Corporation
identified as such from time to time in a resolution or resolutions of the
Board of Directors. The compensation of officers who are not Executive Officers
shall be fixed by the Board of Directors, by a committee thereof, or by
management under such policies and procedures as shall be established by the
Board of Directors or a committee thereof.

         4.6   DELEGATION OF OFFICER DUTIES. In case of the absence of any
officer of the Corporation, or for any reason that the Board of Directors (or,
in addition, in the case of any officer appointed by a committee, such
committee or any other committee which could appoint such officer pursuant to
Section 4.2 of these Bylaws) may deem sufficient, the Board of Directors (or
committee, as applicable) may delegate, for the time being, the powers or
duties, or any of them, of such officer to any other officer, or to any
director.

         4.7   CHAIRMAN OF THE BOARD. The Chairman of the Board shall preside 
at all meetings of the shareholders and of the Board of Directors and shall
have such powers and perform such duties as may be provided for herein and as
are normally incident to the office and as may be assigned by the Board of
Directors. If and at such times as the Board of Directors so determines, the
Chairman of the Board may also serve as the Chief Executive Officer of the
Corporation.



                                       5

<PAGE>   6



         4.8   CHIEF EXECUTIVE OFFICER. The Chief Executive Officer, in the
absence of the Chairman of the Board, shall preside at all meetings of the
shareholders and of the Board of Directors. The Chief Executive Officer shall
be responsible for carrying out the orders of and the resolutions and policies
adopted by the Board of Directors and shall have general management of the
business of the Corporation and shall exercise general supervision over all of
its affairs. In addition, the Chief Executive Officer shall have such powers
and perform such duties as may be provided for herein and as are normally
incident to the office and as may be prescribed by the Board of Directors. If
and at such time as the Board of Directors so determines, the Chief Executive
Officer may also serve as the President of the Corporation.

         4.9   PRESIDENT. The President, in the absence of the Chairman of the
Board and the Chief Executive Officer, shall preside at all meetings of the
shareholders and of the Board of Directors. The President shall be the Chief
Executive Officer of the Corporation unless the Board of Directors has
appointed another person to such office, in which case the President shall be
the Chief Operating Officer of the Corporation and shall have such powers and
perform such duties as may be provided for herein and as are normally incident
to the office and as may be prescribed by the Board of Directors, the Chairman
of the Board, or the Chief Executive Officer.

         4.10  VICE CHAIRMEN. Vice Chairmen shall perform such duties and
exercise such powers as may be prescribed by the Board of Directors, the
Chairman of the Board, or the Chief Executive Officer.

         4.11  CHIEF FINANCIAL OFFICER. The Chief Financial Officer shall be 
the principal financial officer of the Corporation. The Chief Financial Officer
is authorized to sign any document filed with the Securities and Exchange
Commission or any state securities commission on behalf of the Corporation and
shall perform such duties and exercise such powers as are normally incident to
the office and as may be prescribed by the Board of Directors, the Chairman of
the Board, or the Chief Executive Officer.

         4.12  CHIEF CREDIT OFFICER. The Chief Credit Officer shall perform 
such duties and exercise such powers as are normally incident to the office and
as may be prescribed by the Board of Directors, the Chairman of the Board, or
the Chief Executive Officer.

         4.13  GENERAL COUNSEL. The General Counsel shall perform such duties
and exercise such powers as are normally incident to the office and as may be
prescribed by the Board of Directors, the Chairman of the Board, or the Chief
Executive Officer.

         4.14  PERSONNEL DIVISION MANAGER. The Personnel Division Manager shall
perform such duties and exercise such powers as are normally incident to the
office and as may be prescribed by the Board of Directors, the Chairman of the
Board, or the Chief Executive Officer.

         4.15  MANAGER OF RISK MANAGEMENT. The Manager of Risk Management shall
perform such duties and exercise such powers as are normally incident to the
office and as may be prescribed by the Board of Directors, the Chairman of the
Board, or the Chief Executive Officer.

         4.16  EXECUTIVE VICE PRESIDENTS, SENIOR VICE PRESIDENTS AND VICE
PRESIDENTS. Executive Vice Presidents, Senior Vice Presidents and Vice
Presidents shall perform such duties and exercise such powers as may be
prescribed by the Board of Directors, a committee thereof, the personnel
committee, the Chairman of the Board, or the Chief Executive Officer.

         4.17  SECRETARY. The Secretary shall attend all sessions of the Board
of Directors and of the shareholders and record all votes and the minutes of
all proceedings in books to be kept for that purpose. The Secretary shall give
or cause to be given notice of all meetings of the shareholders and of the
Board of Directors, shall authenticate records of the Corporation, and shall
perform such other duties as are incident to the office or as may be prescribed
by the Board of Directors, the Chairman of the Board or the Chief Executive
Officer. In the absence or disability of the Secretary, the Assistant Secretary
or such other officer or officers as may be authorized by the Board of
Directors or Executive Committee thereof shall perform all the duties and
exercise all of the powers of the Secretary and shall perform such other duties
as the Board of Directors, Chairman of the Board or the Chief Executive Officer
shall prescribe.

         4.18  TREASURER. The Treasurer shall have the custody of the funds and 
securities of the Corporation and shall keep full and accurate accounts of
receipts and disbursements in books belonging to the Corporation and shall
deposit all monies and other valuable effects in the name and to the credit of
the Corporation in such depositories as may be designated by the Board of
Directors. The Treasurer shall disburse the funds of the Corporation as may be
ordered by the Board of Directors, the Chairman of the Board,



                                       6
<PAGE>   7



the Chief Executive Officer, the Chief Financial Officer, or the President,
taking proper vouchers for such disbursements, and shall render to the Board of
Directors, the Chairman of the Board, the Chief Executive Officer, the Chief
Financial Officer, or the President, whenever they may require it, an account
of all of his or her transactions as Treasurer and of the financial condition
of the Corporation, and at a regular meeting of the Board of Directors
preceding the annual shareholders' meeting, a like report for the preceding
year. The Treasurer shall keep or cause to be kept an account of stock
registered and transferred in such manner and subject to such regulations as
the Board of Directors may prescribe. The Treasurer shall give the Corporation
a bond, if required by the Board of Directors, in such a sum and in form and
with security satisfactory to the Board of Directors for the faithful
performance of the duties of the office and the restoration to the Corporation,
in case of his or her death, resignation or removal from office, of all books,
papers, vouchers, money and other property of whatever kind in his or her
possession, belonging to the Corporation. The Treasurer shall perform such
other duties as the Board of Directors may from time to time prescribe or
require. In the absence or disability of the Treasurer, the Assistant Treasurer
shall perform all the duties and exercise all of the powers of the Treasurer
and shall perform such other duties as the Board of Directors, the Chairman of
the Board, or the Chief Executive Officer shall prescribe.

         4.19  AUDITOR. The Auditor shall perform such duties and exercise such
powers as are normally incident to the office and as may be prescribed by the
Board of Directors or the Chairman of the Audit Committee.

         4.20  CONTROLLER. The Controller shall be the principal accounting
officer of the Corporation. The Controller is authorized to sign any document
filed with the Securities and Exchange Commission or any state securities
commission on behalf of the Corporation and shall assist the management of the
Corporation in setting the financial goals and policies of the Corporation,
shall provide financial and statistical information to the shareholders and to
the management of the Corporation and shall perform such other duties and
exercise such other powers as may be prescribed by the Board of Directors, the
Chairman of the Board, the Chief Executive Officer or the President. In the
absence or disability of the Controller, the Assistant Controller shall perform
all the duties and exercise all powers of the Controller and shall perform such
duties as the Board of Directors or the Chairman of the Board or the Chief
Executive Officer shall prescribe.

         4.21  OTHER OFFICERS. Officers holding such other offices as may be
created pursuant to Sections 4.1 and 4.2 of these Bylaws shall have such
authority and perform such duties and exercise such powers as may be prescribed
by the Board of Directors, a committee thereof, the personnel committee, the
Chairman of the Board or the Chief Executive Officer.

         4.22  OFFICER COMMITTEES. The directors, by resolution adopted by a
majority of the entire Board of Directors, may designate one or more
committees, consisting of two or more officers, and may delegate to such
committee or committees all such authority that the Board of Directors deems
desirable that is permitted by law. Members of such committees may take action
without a meeting and may participate in meetings to the same extent and in the
same manner that directors may take action and may participate pursuant to
Sections 3.12 and 3.13 of these Bylaws.

                                  ARTICLE FIVE
                                SHARES OF STOCK

         5.1   CERTIFICATES. The certificates representing shares of stock of 
the Corporation shall be numbered, shall be entered in the books or records of
the Corporation as they are issued, and shall be signed by the Chairman of the
Board or the Chief Executive Officer and any one of the following: the
President, the Treasurer, or the Secretary. Either or both of the signatures
upon a certificate may be facsimiles if the certificate is countersigned by a
transfer agent, or registered by a registrar other than an officer or employee
of the Corporation. Each certificate shall include the following upon the face
thereof:

         (a)   A statement that the Corporation is organized under the laws of 
               the State of Tennessee;

         (b)   The name of the Corporation;

         (c)   The name of the person to whom issued;

         (d)   The number and class of shares, and the designation of the 
               series, if any, which such certificate represents;

         (e)   The par value of each share represented by such certificate; or 
               a statement that the shares are without par value; and



                                       7

<PAGE>   8



         (f)   Such other provisions as the Board of Directors may from time to
time require.

         5.2   SHARES NOT REPRESENTED BY CERTIFICATES. Notwithstanding the
provisions of Section 5.1 of these Bylaws, the Board of Directors may authorize
the issuance of some or all of the shares of any class without certificates.
The Corporation shall send to each shareholder to whom such shares have been
issued or transferred at the appropriate time any written statement providing
information about such shares, which is required by law.

         5.3   STOCK TRANSFERS AND RECORD DATES. Transfers of shares of stock
shall be made upon the books of the Corporation by the record owner or by an
attorney, lawfully constituted in writing, and upon surrender of any
certificate therefor. The Board of Directors may appoint suitable agents in
Memphis, Tennessee, and elsewhere to facilitate transfers by shareholders under
such regulations as the Board of Directors may from time to time prescribe. The
transfer books may be closed by the Board of Directors for such period, not to
exceed 40 days, as may be deemed advisable for dividend or other purposes, or
in lieu of closing the books, the Board of Directors may fix in advance a date
as the record date for determining shareholders entitled notice of and to vote
at a meeting of shareholders, or entitled to payment of any dividend or other
distribution. The record date for voting or taking other action as shareholders
shall not be less than 10 days nor more than 70 days prior to the meeting date
or action requiring such determination of shareholders. The record date for
dividends and other distributions shall not be less than 10 days prior to the
payment date of the dividend or other distribution. All certificates
surrendered to the Corporation for transfer shall be canceled, and no new
certificate shall be issued until the former certificate for like number of
shares shall have been surrendered and canceled, except that in case of a lost
or destroyed certificate a new one may be issued on the terms prescribed by
Section 5.5 of these Bylaws.

         5.4   RECORD OWNERS. The Corporation shall be entitled to treat the
holder of record of any share or shares of stock as the holder in fact thereof;
and, accordingly, shall not be bound to recognize any equitable or other claim
to or interest in such share on the part of any other person, whether or not it
shall have express or other notice thereof, except as required by applicable
law.

         5.5   LOST, DESTROYED, STOLEN OR MUTILATED CERTIFICATES. The agent for
transfer of the Corporation's stock may issue new share certificates in place
of certificates represented to have been lost, destroyed, stolen or mutilated
upon receiving an indemnity satisfactory to the agent and the Secretary or
Treasurer of the Corporation, without further action of the Board of Directors.

                                  ARTICLE SIX
                                INDEMNIFICATION

         6.1   INDEMNIFICATION OF OFFICERS WHEN WHOLLY SUCCESSFUL. If any 
current or former officer of the Corporation [including for purposes of this
Article an individual who, while an officer, is or was serving another
corporation or other enterprise (including an employee benefit plan and a
political action committee, which serves the interests of the employees of the
Corporation or any of its subsidiaries) in any capacity at the request of the
Corporation and unless the context requires otherwise the estate or personal
representative of such officer] is wholly successful, on the merits or
otherwise, in the defense of any threatened, pending or completed action, suit,
or proceeding, whether civil, criminal, administrative, or investigative and
whether formal or informal ("Proceeding"), to which the officer was a party
because he or she is or was an officer of the Corporation, the officer shall be
indemnified by the Corporation against all reasonable expenses, including
attorney fees, incurred in connection with such Proceeding, or any appeal
therein.

         6.2   INDEMNIFICATION OF OFFICERS WHEN NOT WHOLLY SUCCESSFUL. If any
current or former officer of the Corporation has not been wholly successful on
the merits or otherwise, in the defense of a Proceeding, to which the officer
was or was threatened to be made a party because he or she was or is an
officer, the officer shall be indemnified by the Corporation against any
judgment, settlement, penalty, fine (including any excise tax assessed with
respect to an employee benefit plan), or other liability and any reasonable
expenses, including attorney fees, incurred as a result of such Proceeding, or
any appeal therein, if authorized in the specific case after a determination
has been made that indemnification is permissible because the following
standard of conduct has been met:

         (a)   The officer conducted himself or herself in good faith, and

         (b)   The officer reasonably believed: (I) in the case of conduct in 
               the officer's official capacity as an officer of the Corporation 
               that the officer's conduct was in the Corporation's best 
               interest; and (ii) in all other cases that the officer's conduct 
               was at least not opposed to its best interests; and



                                       8

<PAGE>   9



         (c)   In the case of any criminal proceeding, the officer had no
               reasonable cause to believe his or her conduct was unlawful;

provided, however, the Corporation may not indemnify an officer in connection
with a Proceeding by or in the right of the Corporation in which the officer
was adjudged liable to the Corporation or in connection with any other
proceeding charging improper benefit to the officer, whether or not involving
action in his or her official capacity, in which the officer was adjudged
liable on the basis that personal benefit was improperly received by the
officer.

         6.3   PROCEDURES FOR INDEMNIFICATION DETERMINATIONS. The determination
required by Section 6.2 herein shall be made as follows:

         (a)   By the Board of Directors by a majority vote of a quorum 
               consisting of directors not at the time parties to the
               Proceeding;

         (b)   If a quorum cannot be obtained, by majority vote of a committee 
               duly designated by the Board of Directors (in which designation 
               directors who are parties may participate) consisting solely of 
               two or more directors not at the time parties to the Proceeding;

         (c)   By independent special legal counsel: (I) selected by the Board 
               of Directors or its committee in the manner prescribed in 
               subsection (a) or (b); or (ii) if a quorum of the Board of
               Directors cannot be obtained under subsection (a) and a 
               committee cannot be designated under subsection (b), selected by
               majority vote of the full Board of Directors (in which selection 
               directors who are parties may participate); or, if a 
               determination pursuant to subsections (a), (b), or (c) of this 
               Section 6.3 cannot be obtained, then

         (d)   By the shareholders, but shares owned by or voted under the
               control of directors who are at the time parties to the
               Proceeding may not be voted on the determination.

         6.4   SERVING AT THE REQUEST OF THE CORPORATION. An officer of the
Corporation shall be deemed to be serving another corporation or other
enterprise or employee benefit plan or political action committee at the
request of the Corporation only if such request is reflected in the records of
the Board of Directors or a committee appointed by the Board of Directors for
the purpose of making such requests. Approval by the Board of Directors, or a
committee thereof, may occur before or after commencement of such service by
the officer.

         6.5   ADVANCEMENT OF EXPENSES. The Corporation shall pay for or
reimburse reasonable expenses, including attorney fees, incurred by an officer
who is a party to a Proceeding in advance of the final disposition of the
Proceeding if:

         (a)   The officer furnishes to the Corporation a written affirmation 
               of the officer's good faith belief that the officer has met the 
               standard of conduct described in Section 6.2 herein;

         (b)   The officer furnishes to the Corporation a written undertaking, 
               executed personally or on behalf of the officer, to repay the 
               advance if it is ultimately determined that the officer is not 
               entitled to indemnification; and

         (c)   A determination is made that the facts then known to those
               making the determination would not preclude indemnification
               under this bylaw.

          6.6  UNDERTAKING REQUIRED FOR EXPENSES. The undertaking required by
Section 6.5 herein must be an unlimited general obligation of the officer but
need not be secured and may be accepted without reference to financial ability
to make repayment.

         6.7   PROCEDURES FOR EXPENSE DETERMINATIONS. Determinations and
authorizations of payments under Section 6.5 herein shall be made in the same
manner as is specified in Section 6.3 herein.

          6.8  INDEMNIFICATION OF EMPLOYEES AND FORMER DIRECTORS. Every 
employee and every former director of the Corporation shall be indemnified by
the Corporation to the same extent as officers of the Corporation.



                                       9
<PAGE>   10



         6.9   NONEXCLUSIVITY OF RIGHT OF INDEMNIFICATION. The right of
indemnification set forth above shall not be deemed exclusive of any other
rights, including, but not limited to, rights created pursuant to Section 6.11
of these Bylaws, to which an officer, employee, or former director seeking
indemnification may be entitled. No combination of rights shall permit any
officer, employee or former director of the Corporation to receive a double or
greater recovery.

         6.10  MANDATORY INDEMNIFICATION OF DIRECTORS AND DESIGNATED OFFICERS.
The Corporation shall indemnify each of its directors and such of the
non-director officers of the Corporation or any of its subsidiaries as the
Board of Directors may designate, and shall advance expenses, including
attorney's fees, to each director and such designated officers, to the maximum
extent permitted (or not prohibited) by law, and in accordance with the
foregoing, the Board of Directors is expressly authorized to enter into
individual indemnity agreements on behalf of the Corporation with each director
and such designated officers which provide for such indemnification and expense
advancement and to adopt resolutions which provide for such indemnification and
expense advancement.

         6.11  INSURANCE. Notwithstanding anything in this Article Six to the
contrary, the Corporation shall have the additional power to purchase and
maintain insurance on behalf of any person who is or was a director, officer,
employee, or agent of the Corporation, or who, while a director, officer,
employee or agent of the Corporation, is or was serving at the request of the
Corporation as a director, officer, partner, trustee, employee, or agent of
another foreign or domestic corporation, partnership, joint venture, trust,
employee benefit plan, political action committee, or other enterprise, against
liability asserted against or incurred by the person in that capacity or
arising from the person's status as a director, officer, employee, or agent,
whether or not the Corporation would have the power to indemnify the person
against the same liability.

                                 ARTICLE SEVEN
                                   RETIREMENT

         7.1   NON-EMPLOYEE DIRECTORS. Directors who are not also officers of 
the Corporation or its affiliates shall be retired from the Board of Directors
as follows:

         (a)   Any director who shall attain the age of sixty-five (65) on or 
               before the last day of the term for which he or she was elected 
               shall not be nominated for re-election and shall be retired from 
               the Board of Directors at the expiration of such term.

         (b)   For the purpose of maintaining boards of active business and
               professional persons, directors leaving the occupation or the
               position held at their last election (by retirement or 
               otherwise) will be expected to tender their resignation from
               the Board of Directors upon such occasion. A resignation will
               ordinarily be accepted unless (I) the director assumes another 
               management position deemed appropriate by the Board of Directors 
               for continuation, or (ii) the director is so engaged in some 
               specific project for the Board of Directors as to make his or 
               her resignation detrimental to the Corporation. Under this 
               circumstance, the Board of Directors may elect to set a 
               subsequent date for his or her retirement to coincide with the 
               completion of the project.

Directors who are also officers of the Corporation or any of its affiliates
will be retired from the Board of Directors on the date of the annual meeting
coincident with or next following the date of the director's retirement from or
other discontinuation of active service with the Corporation and its
affiliates.

         7.2   OFFICERS AND EMPLOYEES. Except as provided in the following
sentence, the Corporation has no compulsory retirement age for its officers or
employees. Each officer or employee who has attained 65 years of age and who,
for the two-year period immediately before attaining such age, has been
employed in a "bona fide executive" or a "high policy-making" position as those
terms are used and defined in the Age Discrimination in Employment Act, Section
12(c), and the regulations relating to that section prescribed by the Equal
Employment Opportunity Commission, all as amended from time to time
(collectively, the "ADEA"), shall automatically be terminated by way of
compulsory retirement and his or her salary discontinued on the first day of
the month coincident with or immediately following the 65th birthday, provided
such employee is entitled to an immediate nonforfeitable annual retirement
benefit, as specified in the ADEA, in the aggregate amount of at least $44,000.
Notwithstanding the prior sentence, the Board of Directors, in its discretion,
may continue any such officer or employee in service and designate the capacity
in which he or she shall serve, and shall fix the remuneration he or she shall
receive. The Board of Directors may also re-employ any former officer who had
theretofore been retired.



                                       10

<PAGE>   11





                                 ARTICLE EIGHT
                             EXECUTION OF DOCUMENTS

         8.1   DEFINITION OF "DOCUMENT." For purposes of this Article Eight of
the Bylaws, the term "document" shall mean a document of any type, including,
but not limited to, an agreement, contract, instrument, power of attorney,
endorsement, assignment, transfer, stock or bond power, deed, mortgage, deed of
trust, lease, indenture, conveyance, proxy, waiver, consent, certificate,
declaration, receipt, discharge, release, satisfaction, settlement, schedule,
account, affidavit, security, bill, acceptance, bond, undertaking, check, note
or other evidence of indebtedness, draft, guaranty, letter of credit, and
order.

         8.2   EXECUTION OF DOCUMENTS. Except as expressly provided in Section
5.1 of these Bylaws (with respect to signatures on certificates representing
shares of stock of the Corporation), the Chairman of the Board, the Chief
Executive Officer, the President, any Vice Chairman, any Executive Vice
President, any Senior Vice President, any Vice President, the Chief Financial
Officer, the Chief Credit Officer, the General Counsel, the Personnel Division
Manager, the Manager of Risk Management, the Controller, the Treasurer, the
Secretary, and any other officer, or any of them acting individually, may (I)
execute and deliver in the name and on behalf of the Corporation or in the name
and on behalf of any division or department of the Corporation any document
pertaining to the business, affairs, or property of the Corporation or any
division or department of the Corporation, and (ii) delegate to any other
officer, employee or agent of the Corporation the power to execute and deliver
any such document. In addition, the President - Tennessee Banking, the
President - Memphis Banking, and the Group Manager - Money Management of First
Tennessee Bank National Association (the "Bank"), the principal subsidiary of
the Corporation, or any of them acting individually, may, as agent of the
Corporation, execute and deliver in the name and on behalf of the Corporation
any such document.

         8.3   METHOD OF EXECUTION BY SECRETARY. Unless otherwise required by
law, the signature of the Secretary on any document may be a facsimile.

                                  ARTICLE NINE
                                EMERGENCY BYLAWS

         9.1   DEFINITION OF EMERGENCY. The provisions of this Article Nine 
shall be effective only during an "emergency." An "emergency" shall be deemed
to exist whenever any two of the officers identified in Section 9.2 of these
Bylaws in good faith determine that a quorum of the directors cannot readily be
assembled because of a catastrophic event.

         9.2   NOTICE OF MEETING. A meeting of the Board of Directors may be
called by any one director or by any one of the following officers: Chairman of
the Board, Chief Executive Officer, President, any Vice Chairman, any Executive
Vice President, Chief Credit Officer, Chief Financial Officer, Controller,
General Counsel, Manager of Risk Management, Personnel Division Manager, or
Secretary. Notice of such meeting need be given only to those directors whom it
is practical to reach by any means the person calling the meeting deems
feasible, including, but not limited to, by publication and radio. Such notice
shall be given at least two hours prior to commencement of the meeting.

         9.3   QUORUM AND SUBSTITUTE DIRECTORS.. If a quorum has not been
obtained, then one or more officers of the Corporation or the Bank present at
the emergency meeting of the Board of Directors, as are necessary to achieve a
quorum, shall be considered to be substitute directors for purposes of the
meeting, and shall serve in order of rank, and within the same rank in order of
seniority determined by hire date by the Corporation, the Bank or any of their
subsidiaries. In the event that less than a quorum of the directors (including
any officers who serve as substitute directors for the meeting) are present,
those directors present (including such officers serving as substitute
directors) shall constitute a quorum.

         9.4   ACTION AT MEETING. The Board as constituted pursuant to Section
9.3 and after notice has been provided pursuant to Section 9.2 may take any of
the following actions: (I) prescribe emergency powers of the Corporation, (ii)
delegate to any officer or director any of the powers of the Board of
Directors, (iii) designate lines of succession of officers and agents in the
event that any of them are unable to discharge their duties, (iv) relocate the
principal office or designate alternative or multiple principal offices, and
(v) take any other action that is convenient, helpful, or necessary to carry on
the business of the Corporation.

         9.5   EFFECTIVENESS OF NON-EMERGENCY BYLAWS. All provisions of these
Bylaws not contained in this Article Nine, which are consistent with the
emergency bylaws contained in Article Nine, shall remain effective during the
emergency.



                                       11
<PAGE>   12



         9.6   TERMINATION OF EMERGENCY. Any emergency causing this Article 
Nine to become operative shall be deemed to be terminated whenever either of
the following conditions is met: (I) the directors and any substitute directors
determine by a majority vote at a meeting that the emergency is over or (ii) a
majority of the directors elected pursuant to the provisions of these Bylaws
other than this Article Nine hold a meeting and determine that the emergency is
over.

         9.7   ACTION TAKEN IN GOOD FAITH. Any corporate action taken in good
faith in accordance with the provisions of this Article Nine binds the
Corporation and may not be used to impose liability on any director, substitute
director, officer, employee or agent of the Corporation.

                                  ARTICLE TEN
                            MISCELLANEOUS PROVISIONS

         10.1  FISCAL YEAR. The Board of Directors of the Corporation shall 
have authority from time to time to determine whether the Corporation shall
operate upon a calendar year basis or upon a fiscal year basis, and if the
latter, said Board of Directors shall have power to determine when the said
fiscal year shall begin and end.

         10.2  DIVIDENDS. Dividends on the capital stock of the Corporation 
may be declared by the Board of Directors at any regular or special meeting
pursuant to law. Before payment of any dividend, there may be set aside out of
any funds of the Corporation available for dividends such sum or sums as the
directors from time to time, in their absolute discretion, think proper as a
reserve fund to meet contingencies, or for equalizing dividends or for
repairing or maintaining any property of the Corporation, or for such other
purposes as the directors shall think conducive to the interest of the
Corporation.

         10.3  SEAL. This Corporation shall have a Corporate Seal which shall
consist of an imprint of the name of the Corporation, the state of its
incorporation, the year of incorporation and the words "Corporate Seal." The
Corporate Seal shall not be required to establish the validity or authenticity
of any document executed in the name and on behalf of the Corporation.

         10.4  NOTICES. Whenever notice is required to be given to any 
director, officer or shareholder under any of the provisions of the law, the
Charter, or these Bylaws (except for notice required by Sections 2.8 and 3.6 of
these Bylaws), it shall not be construed to require personal notice, but such
notice may be given in writing by depositing the same in the United States
mail, postage prepaid, or by telegram, teletype, facsimile transmission or
other form of wire, wireless, or other electronic communication or by private
carrier addressed to such shareholder at such address as appears on the
Corporation's current record of shareholders, and addressed to such director or
officer at such address as appears on the records of the Corporation. If mailed
as provided above, notice to a shareholder shall be deemed to be effective at
the time when it is deposited in the mail.

         10.5  BYLAW AMENDMENTS. The Board of Directors shall have power to
make, amend and repeal the Bylaws or any Bylaw of the Corporation by vote of
not less than a majority of the directors then in office, at any regular or
special meeting of the Board of Directors. The shareholders may make, amend and
repeal the Bylaws or any Bylaw of this Corporation at any annual meeting or at
a special meeting called for that purpose only by the affirmative vote of the
holders of at least eighty percent (80%) of the voting power of all outstanding
voting stock, and all Bylaws made by the directors may be amended or repealed
by the shareholders only by the vote of the holders of at least eighty percent
(80%) of the voting power of all outstanding voting stock. Without further
authorization, at any time the Bylaws are amended, the Secretary is authorized
to restate the Bylaws to reflect such amendment, and the Bylaws, as so
restated, shall be the Bylaws of the Corporation.



                                       12

<PAGE>   1
                                                                   EXHIBIT 10(a)

                      FIRST TENNESSEE NATIONAL CORPORATION
                            MANAGEMENT INCENTIVE PLAN
                     (AMENDED AND RESTATED JANUARY 21, 1997)

         1. PURPOSE. The purpose of the First Tennessee National Corporation
Management Incentive Plan (the "Plan") is to promote the interests of the
shareholders of First Tennessee National Corporation (the "Company") by
providing an incentive to key officers and employees of the Company and
subsidiaries of the Company who can contribute most to the short-term and
long-term growth and profitability of the Company. It is intended that incentive
awards paid under the Plan fall within the "performance-based compensation"
exception contained in Section 162(m) of the Internal Revenue Code of 1986, as
amended (the "Tax Code").

         2. EFFECTIVE DATE OF PLAN. The Plan was originally effective January 1,
1974. The Plan, as amended and restated, shall be effective as of January 1,
1997, upon approval of the Plan by the shareholders of the Company.

         3. PLAN ADMINISTRATION. The Plan shall be administered by a committee
("Committee") whose members shall be appointed from time to time by, and shall
serve at the pleasure of, the Board of Directors of the Company. In addition,
all members shall be directors and shall meet the definitional requirements for
both "non-employee director" (with any exceptions therein permitted) contained
in the then current Securities and Exchange Commission Rule 16b-3 or any
successor provision and "outside director" as defined for purposes of Section
162(m) of the Tax Code or any successor provision. The Committee shall adopt
such rules of procedure as it may deem proper. The powers of the Committee shall
include plenary authority to interpret the Plan, and subject to the provisions
hereof, to determine the persons who are eligible to receive awards under the
Plan, the terms of any awards, the Corporate Financial Criteria, Performance
Goals, and other criteria applicable to such awards, and the extent to which the
Company and the Participants in the Plan have achieved the performance goals.
The Committee shall have the power, in its sole and complete discretion, to
reduce the amount of or eliminate any award under the Plan, but the Committee
shall have no power to increase any award that has been calculated pursuant to
the provisions of this Plan.

         4. ELIGIBILITY. All key officers and employees of the Company or any of
its subsidiaries are eligible for participation in the Plan. Actual
participation in the Plan for the Plan Year will be limited to and awards may be
granted under the Plan to those key officers and employees of the Company or any
subsidiary of the Company who, in the judgment of the Committee, have an
identifiable impact upon the growth and profitability of the Company who are
selected for participation in the Plan for the Plan Year by the Committee.
Determination by the Committee of the key officers and employees who will
participate in the Plan for the Plan Year shall be conclusive.

         5. AWARDS. Prior to or within 90 days after the commencement of each
calendar year (the "Plan Year"), the Committee shall designate the following:

                  1.       The key officers and employees, if any, who will
                           participate (the "Participants") in the Plan for the
                           Plan Year.

                  2.       The Corporate Financial Criteria, as defined herein,
                           which will apply to awards for the Plan Year and the
                           weighting of the Corporate Financial Criteria.

                  3.       The Performance Goals, as defined herein, to be met
                           by the Company for Participants to earn awards for
                           the Plan Year and a payout matrix or grid or formula
                           for such Corporate Financial Criteria and Performance
                           Goals.

                                        1


<PAGE>   2



         After the period of time specified in the prior sentence, the Committee
may designate additional officers and employees who will participate in the Plan
for the Plan Year (also "Participants" for purposes hereof); provided, however,
that any award earned by such Participant for participation for such partial
Plan Year will be pro-rated based on the number of days during the Plan Year in
which the Participant participated in the Plan.

         Awards under the Plan shall be paid to the Participants as provided for
herein in cash and common stock of the Company in such proportion as may be
established by the Committee from time to time. A maximum of 150,000 shares of
the Company's common stock, $1.25 par value (the "common stock"), in the
aggregate may be issued to Participants as awards under the Plan. If common
stock is used in payment of awards, it will be provided from shares purchased in
the open market or privately or by the issuance of previously authorized but
unissued shares and shall be issued at 100% of fair market value as of the date
the award is approved by the Committee. "Fair Market Value" for purposes of the
Plan shall be the mean between the high and low sales prices at which shares of
the Company were sold on the valuation day as quoted by the Nasdaq Stock Market
or, if there were no sales on that day, then on the last day prior to the
valuation day during which there were sales. In the event that this method of
valuation is not practicable, then the Committee, in its discretion, shall
establish the method by which fair market value shall be determined.

         A Participant who terminates employment, either voluntarily or
involuntarily, before the payment date for awards for the Plan Year that have
not been deferred is thereby ineligible for an award under the Plan; provided,
however, the Committee may, in its sole and complete discretion, determine to
pay an award in the event termination was the result of death, disability,
retirement, or a reduction in work force.

         6. CORPORATE FINANCIAL CRITERIA. For each Plan Year, the Committee
shall designate one or more of the corporate financial criteria (the "Corporate
Financial Criteria") set forth in this Section 6 for use in determining an award
for a Participant for such Plan Year. Corporate financial criteria designated
for any Participant for a Plan Year may be different from those designated for
other Participants in the same year. The Committee may specify Corporate
Financial Criteria in relation to consolidated Company performance or in
relation to performance of identifiable segments, business lines, departments,
or subsidiaries of the Company. Corporate Financial Criteria shall consist of
the following financial measures: book value, earnings per share, market
capitalization, net income, price-earnings ratio, return on assets, return on
equity, and return on revenue; provided, however, that the Committee retains the
discretion to determine whether an award will be paid under any one or more of
such Corporate Financial Criteria.

         7. PERFORMANCE GOALS. For each Plan Year, the Committee shall establish
specific, objective performance goals (the "Performance Goals"), for each of the
Corporate Financial Criteria designated by the Committee for the Plan Year
against which actual performance is to be measured to determine the amount of
awards. Performance Goals established by the Committee may be described by means
of a grid or matrix, providing for goals resulting in the payment of awards in
such percentages as the Committee may designate of the target award payable to
the Participant pursuant to the provisions of this Plan. A Performance Goal may
be expressed in any form the Committee determines, including, but not limited
to, the following: percentage growth, absolute growth, cumulative growth,
performance versus an index, performance versus a peer group, a designated
absolute amount, and a per share amount.

         8. DETERMINATION AND PAYMENT OF AWARDS.

                  8.1 As soon as practicable after the end of the Plan Year, the
Committee will determine the amount of the award earned by each Participant,
based on application of the criteria specified in this Section 8 and the
recommendation of the Chief Executive Officer of the Company. Payment will be
made promptly after determination of the awards by the Committee unless payment
of an award has been deferred pursuant to Section 11.6 hereof. Such Committee
determination must include a certification in writing that the Performance Goals
and any other material terms of the award were in fact satisfied; provided that
minutes of the Committee meeting (or any action by written consent) shall
satisfy the written certification requirement.

                                        2


<PAGE>   3



                  8.2 For any Participant holding the office of Chairman of the
Board, Chief Executive Officer or President of the Company, the award will be
the amount obtained by multiplying the following amounts: (1) Salary dollars
earned by the Participant with respect to the Plan Year, (2) a specified
percentage (expressed as a decimal) determined by the Committee to apply to the
Participant for the Plan Year, and (3) the percentage achievement (expressed as
a decimal) by the Company of the Performance Goals for the Corporate Financial
Criteria designated by the Committee for the Plan Year.

                  8.3  For any Participant who is not covered by Section 8.2, 
the award will be the amount obtained by multiplying the following amounts: (1)
Salary dollars earned by the Participant with respect to the Plan Year, (2) a
specified percentage (expressed as a decimal) determined by the Committee to
apply to the Participant for the Plan Year, (3) the percentage achievement
(expressed as a decimal) by the Company of the Performance Goals for the
Corporate Financial Criteria designated by the Committee for the Plan Year, and
(4) if the Committee determines to apply the following percentage to the
Participant for the Plan Year, the Participant's percentage achievement
(expressed as a decimal) of his/her personal plan goals (as recommended by the
Chief Executive Officer of the Company and approved by the Committee).

                  8.4  Notwithstanding anything herein to the contrary, the
maximum dollar amount that may be awarded for any Plan Year to any Participant
may not exceed $1.5 million.

                  8.5  Notwithstanding anything herein to the contrary, for each
Participant who is the Chief Executive Officer of the Company or other officer
whose salary is subject to the provisions of Section 162(m) of the Tax Code, in
calculating any award under the Plan "salary" shall be limited to salary at the
annual rate established or in effect for the Participant at the time the
Committee establishes Performance Goals for the Plan Year and for each
Participant specified by a bank regulatory authority of the Company or any of
its subsidiaries, that Participant's award shall be calculated as required by
such bank regulatory authority, subject to the maximum dollar limitation imposed
by Section 8.4 hereof.

         9. TERMINATION SUSPENSION OR MODIFICATION OF THE PLAN. The Board of
Directors may at any time, with or without notice, terminate, suspend, or modify
the Plan in whole or in part, except that the Board of Directors shall not amend
the Plan in violation of the law. The Committee is expressly permitted to make
any amendment to the Plan, which is not in violation of law, that is required to
conform the Plan to the requirements of Section 162(m).

         10.  CHANGE IN CONTROL.

                  10.1 For purposes of this Plan, a "Change in Control" means
the occurrence of any one of the following events:

                  (i)  individuals who, on January 21, 1997, constitute the 
Board (the "Incumbent Directors") cease for any reason to constitute at least a
majority of the Board, provided that any person becoming a director subsequent
to January 21, 1997, whose election or nomination for election was approved by a
vote of at least three-fourths (3/4) of the Incumbent Directors then on the
Board (either by a specific vote or by approval of the proxy statement of the
Company in which such person is named as a nominee for director, without written
objection to such nomination) shall be an Incumbent Director; provided, however,
that no individual elected or nominated as a director of the Company initially
as a result of an actual or threatened election contest with respect to
directors or as a result of any other actual or threatened solicitation of
proxies or consents by or on behalf of any person other than the Board shall be
deemed to be an Incumbent Director;

                  (ii) any "Person" (as defined under Section 3(a)(9) of the
Securities Exchange Act of 1934, as amended (the "Exchange Act") and as used in
Section 13(d) or Section 14(d) of the Exchange Act) is or becomes a "beneficial
owner" (as defined in Rule 13d-3 under the Exchange Act), directly or
indirectly, of securities of the Company representing 20% or more of the
combined voting power of the Company Voting Securities; provided, however, that
the event described in this paragraph (ii) shall not be deemed to be a Change in
Control by virtue of any of the following acquisitions: (A) by the Company or
any Subsidiary, (B) by an employee stock ownership or employee benefit plan or
trust sponsored or maintained by the Company or any Subsidiary, (C) by any
underwriter temporarily holding securities pursuant to an offering of such
securities, or (D) pursuant to a Non-Qualifying Transaction (as defined in
paragraph (iii));

                                        3


<PAGE>   4



                  (iii) the consummation of a merger, consolidation, share
exchange or similar form of corporate transaction involving the Company or any
of its Subsidiaries that requires the approval of the Company's stockholders,
whether for such transaction or the issuance of securities in the transaction (a
"Business Combination"), unless immediately following such Business Combination:
(A) more than 50% of the total voting power of (x) the corporation resulting
from such Business Combination (the "Surviving Corporation"), or (y) if
applicable, the ultimate parent corporation that directly or indirectly has
beneficial ownership of 100% of the voting securities eligible to elect
directors of the Surviving Corporation (the "Parent Corporation"), is
represented by Company Voting Securities that were outstanding immediately prior
to the consummation of such Business Combination (or, if applicable, is
represented by shares in which such Company Voting Securities were converted
pursuant to such Business Combination), and such voting power among the holders
thereof is in substantially the same proportion as the voting power of such
Company Voting Securities among the holders thereof immediately prior to the
Business Combination, (B) no person (other than any employee benefit plan
sponsored or maintained by the surviving Corporation or the Parent Corporation),
is or becomes the beneficial owner, directly or indirectly, of 20% or more of
the total voting power of the outstanding voting securities eligible to elect
directors of the Parent Corporation (or, if there is no Parent Corporation, the
Surviving Corporation) and (C) at least a majority of the members of the board
of directors of the Parent Corporation (or, if there is no Parent Corporation,
the Surviving Corporation) were Incumbent Directors at the time of the Board's
approval of the execution of the initial agreement providing for such Business
Combination (any Business Combination which satisfies all of the criteria
specified in (A), (B), and (C) above shall be deemed to be a "Non-Qualifying
Transaction"); or

                  (iv)  the stockholders of the Company approve a plan of
complete liquidation or dissolution of the Company or a sale of all or
substantially all of the Company's assets.

                  Notwithstanding the foregoing, a Change in Control of the
Company shall not be deemed to occur solely because any person acquires
beneficial ownership of more than 20% of the Company Voting Securities as a
result of the acquisition of Company Voting Securities by the Company which
reduces the number of Company Voting Securities outstanding; provided, that if
after such acquisition by the Company such person becomes the beneficial owner
of additional Company Voting Securities that increases the percentage of
outstanding Company Voting Securities beneficially owned by such person, a
Change in Control of the Company shall then occur. For purposes of this Section
10.1, "Company Voting Securities" means the Company's then outstanding
securities eligible to vote for the election of the Board, and "Subsidiary"
means an entity in which the Company directly or indirectly beneficially owns
more than 50% of the voting securities or interests.

                  10.2 If a Change in Control occurs, an award under the Plan
shall be paid at the time specified below to each Participant without regard to
any contrary provisions of the Plan, computed as follows: the award to be paid
will be in the form of a lump sum cash amount equal to the portion of the
Participant's target award for the Plan Year in which a Change in Control occurs
in an amount equal to the product of (i) the Participant's target bonus under
the Plan for such Plan Year, and (ii) a fraction, the numerator of which is the
number of days in the Plan Year in which a Change in Control occurs through the
date of the Change in Control, and the denominator of which is three hundred
sixty-five (365). Payment of an award under this Section 10.2 of the Plan shall
be made immediately upon the occurrence of an event described in Section
10.1(i), 10.1 (ii) or 10.1 (iv) and, in the event an agreement to effectuate a
Change in Control pursuant to a Business Combination has been executed, shall be
made three business days prior to the date the Chief Executive Officer of the
Company believes in good faith to be the effective date of the merger or other
transaction described in Section 10.1 (iii) hereof. Any payments made as a
result of the operation of this Section 10.2 of the Plan shall reduce dollar for
dollar any other payments otherwise due under the Plan.

         11.  MISCELLANEOUS.

                  11.1 NO ASSIGNMENTS. No award under this Plan shall be subject
in any manner to anticipation, alienation, sale, transfer, assignment, pledge,
encumbrance, charge, garnishment, execution, or levy of any kind, either
voluntary or involuntary, including any such liability which is for alimony or
other payments for the support of a spouse or former spouse, or for any other
relative of Participant prior to actually being received by Participant or
his/her designated beneficiary, and any attempt to anticipate, alienate, sell,
transfer, assign, pledge, encumber, charge or otherwise dispose of any right to
such award shall be void.

                                        4


<PAGE>   5



                  11.2 NO RIGHT OF EMPLOYMENT. Neither the adoption of the Plan
nor the determination of eligibility to participate in the Plan nor the granting
of an award under the Plan shall confer upon any Participant any right to
continue in the employ of the Company or any of its subsidiaries or interfere in
any way with the right of the Company or the subsidiary to terminate such
employment at any time.

                  11.3 TAX WITHHOLDING. The Company shall have the right to
withhold the amount of any tax attributable to amounts payable under the Plan,
and the Company may defer making payment or delivery of any benefits under the
Plan if any tax is payable until indemnified to its satisfaction.

                  11.4 GOVERNING LAW. The Plan and all determinations under the
Plan shall be governed by and construed in accordance with the laws of the State
of Tennessee.

                  11.5 OTHER PLANS. Nothing in this Plan shall be construed as
limiting the authority of the Committee, the Board of Directors, the Company or
any subsidiary of the Company to establish any other compensation plan or as in
any way limiting its or their authority to pay bonuses or supplemental
compensation to any persons employed by the Company or a subsidiary of the
Company, whether or not such person is a Participant in this Plan and regardless
of how the amount of such compensation or bonus is determined.

                  11.6 DEFERRALS OF AWARDS. A Participant may elect to defer
payment of his/her cash award under the Plan if deferral of an award under the
Plan is permitted pursuant to the terms of a deferred compensation program of
the Company existing at the time the election to defer is permitted to be made,
and the Participant complies with the terms of such program.

                  11.7 SECTION 162(M). It is the intention of the Company that
all payments made under the Plan shall fall within the "performance-based
compensation" exception contained in Section 162(m) of the Tax Code. Thus,
unless the Board of Directors expressly determines otherwise and, except for
Section 10.2 of the Plan, if any Plan provision is found not to be in compliance
with such exception, that provision shall be deemed to be amended so that the
provision does comply to the extent permitted by law, and in every event, the
Plan shall be construed in favor of its meeting the "performance-based
compensation" exception contained in Section 162(m).

                  11.8 ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in
the number of outstanding shares of common stock of the Company occurring
through stock splits or stock dividends after the adoption of the Plan shall be
reflected proportionately: (i) in an increase in the aggregate number of shares
then available for awards under the Plan and (ii) in the number available for
award to any one person. Any fractional shares resulting from such adjustments
shall be eliminated. If changes in capitalization other than those considered
above shall occur, the Board of Directors shall make such adjustments in the
number and class of shares for which awards may thereafter be granted as the
Board in its discretion may consider appropriate, and all such adjustments shall
be conclusive.

                                        5



<PAGE>   1
                                                                   EXHIBIT 10(b)

                      FIRST TENNESSEE NATIONAL CORPORATION
                         1997 EMPLOYEE STOCK OPTION PLAN
                (Adopted 10-22-96, Amended and Restated 10-22-97)

1.     PURPOSE. The 1997 Employee Stock Option Plan (the "Plan") of First 
Tennessee National Corporation and any successor thereto, (the "Company") is
designed to enable employees of the Company and its subsidiaries to obtain a
proprietary interest in the Company, and thus to share in the future success of
the Company's business. Accordingly, the Plan is intended as a further means not
only of attracting and retaining outstanding personnel, but also of promoting a
closer identity of interest between employees and shareholders.

2.     DEFINITIONS. As used in the Plan, the following terms shall have the
respective meanings set forth below:

       (a)  "Change in Control" means the occurrence of any one of the 
            following events:

                    (i) individuals who, on January 21, 1997, constitute the
            Board (the "Incumbent Directors") cease for any reason to constitute
            at least a majority of the Board, provided that any person becoming
            a director subsequent to January 21, 1997, whose election or
            nomination for election was approved by a vote of at least
            three-fourths (3/4) of the Incumbent Directors then on the Board
            (either by a specific vote or by approval of the proxy statement of
            the Company in which such person is named as a nominee for director,
            without written objection to such nomination) shall be an Incumbent
            Director; provided, however, that no individual elected or nominated
            as a director of the Company initially as a result of an actual or
            threatened election contest with respect to directors or as a result
            of any other actual or threatened solicitation of proxies or
            consents by or on behalf of any person other than the Board shall be
            deemed to be an Incumbent Director;

                    (ii) any "Person" (as defined under Section 3(a)(9) of the
            Securities Exchange Act of 1934, as amended (the "Exchange Act") and
            as used in Section 13(d) or Section 14(d) of the Exchange Act) is or
            becomes a "beneficial owner" (as defined in Rule 13d-3 under the
            Exchange Act), directly or indirectly, of securities of the Company
            representing 20% or more of the combined voting power of the
            Company's then outstanding securities eligible to vote for the
            election of the Board (the "Company Voting Securities"); provided,
            however, that the event described in this paragraph (ii) shall not
            be deemed to be a change in control by virtue of any of the
            following acquisitions: (A) by the Company or any entity in which
            the Company directly or indirectly beneficially owns more than 50%
            of the voting securities or interests (a "Subsidiary"), (B) by an
            employee stock ownership or employee benefit plan or trust sponsored
            or maintained by the Company or any Subsidiary, (C) by any
            underwriter temporarily holding securities pursuant to an offering
            of such securities, or (D) pursuant to a Non-Qualifying Transaction
            (as defined in paragraph (iii));

                    (iii) the shareholders of the Company approve a merger,
            consolidation, share exchange or similar form of corporate
            transaction involving the Company or any of its Subsidiaries that
            requires the approval of the Company's shareholders, whether for
            such transaction or the issuance of securities in the transaction (a
            "Business Combination"), unless immediately following such Business
            Combination: (A) more than 50% of the total voting power of (x) the
            corporation resulting from such Business Combination (the "Surviving
            Corporation"), or (y) if applicable, the ultimate parent corporation
            that directly or indirectly has beneficial ownership of 100% of the
            voting securities eligible to elect directors of the Surviving
            Corporation (the "Parent Corporation"), is represented by Company
            Voting Securities that were outstanding immediately prior to the
            consummation of such Business Combination (or, if applicable, is
            represented by shares into which such Company Voting Securities were
            converted pursuant to such Business Combination), and such voting
            power among the holders thereof is in substantially the same
            proportion as the voting power of such Company Voting Securities
            among the holders thereof immediately prior to the Business
            Combination, (B) no person (other than any employee benefit plan
            sponsored or maintained by the Surviving Corporation or the Parent
            Corporation), is or becomes the beneficial owner, directly or
            indirectly, of 20% or more of the total voting power of the
            outstanding voting


                                        1


<PAGE>   2



            securities eligible to elect directors of the Parent Corporation 
            (or, if there is no Parent Corporation, the Surviving Corporation)
            and (C) at least a majority of the members of the board of directors
            of the Parent Corporation (or, if there is no Parent Corporation,
            the Surviving Corporation) were Incumbent Directors at the time of
            the Board's approval of the execution of the initial agreement
            providing for such Business Combination (any Business Combination
            which satisfies all of the criteria specified in (A), (B) and (C)
            above shall be deemed to be a "Non-Qualifying Transaction"); or

                    (iv) the shareholders of the Company approve a plan of
            complete liquidation or dissolution of the Company or a sale of all
            or substantially all of the Company's assets.

         Computations required by paragraph (iii) shall be made on and as of the
date of shareholder approval and shall be based on reasonable assumptions that
will result in the lowest percentage obtainable.

         Notwithstanding the foregoing, a change in control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         (b)      "Committee" means the Stock Option Committee or any successor
                  committee designated by the Board of Directors to administer
                  the Stock Option Plan, as provided in Section 5(a) hereof.

         (c)      "Early Retirement" means termination of employment after an
                  employee has fulfilled all service requirements for an early
                  pension, and before his or her Normal Retirement Date, under
                  the terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (d)      "Quota" means the portion of the total number of shares
                  subject to an option which the grantee of the option may
                  purchase during the several periods of the term of the option
                  (if the option is subject to quotas), as provided in Section
                  8(b) hereof.

         (e)      "Retirement" means termination of employment after an employee
                  has fulfilled all service requirements for a pension under the
                  terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (f)      "Subsidiary" means a subsidiary corporation as defined in 
                  Section 425 of the Internal Revenue Code.

         (g)      "Successor" means the legal representative of the estate of a
                  deceased grantee or the person or persons who shall acquire
                  the right to exercise an option or related SAR by bequest or
                  inheritance or by reason of the death of the grantee, as
                  provided in Section 10 hereof.

         (h)      "Term of the Option" means the period during which a
                  particular option may be exercised, as provided in Section
                  8(a) hereof.

         (i)      "Three months after cessation of employment" means a period of
                  time beginning at 12:01 A.M. on the day following the date
                  notice of termination of employment was given and ending at
                  11:59 P.M. on the date in the third following month
                  corresponding numerically with the date notice of termination
                  of employment was given ( or in the event that the third
                  following month does not have a date so corresponding, then
                  the last day of the third following month).

         (j)      "Five years after (an event occurring on day x)" and "five
                  years from (an event occurring on day x)" means a period of
                  time beginning at 12:01 A.M. on the day following day x and
                  ending at 11:59 P.M. on the date


                                        2


<PAGE>   3



                  in the fifth following year corresponding numerically with day
                  x (or in the event that the fifth following year does not have
                  a date so corresponding, then the last day of the sixtieth
                  following month).

         (k)      "Voluntary Resignation" means any termination of employment
                  that is not involuntary and that is not the result of the
                  employee's death, disability, early retirement or retirement.

3.       EFFECTIVE DATE OF PLAN. The Plan shall become effective upon approval 
by the Board of Director of the Company. No options may be granted under the
Plan after the month and day in the year 2006 corresponding to the day before
the month and day on which the Plan becomes effective. The term of options
granted on or before such date may, however, extend beyond that date.

4.       SHARES SUBJECT TO THE PLAN.

         (a)      The Company may grant options under the Plan authorizing the
                  issuance of no more than 2,100,000 [3,100,000, effective
                  1-1-98] shares of its $1.25 par value (adjusted for any stock
                  splits) common stock, which will be provided from shares
                  purchased in the open market or privately (that became
                  authorized but unissued shares under state corporation law) or
                  by the issuance of previously authorized but unissued shares.

         (b)      Shares as to which options previously granted under this Plan
                  shall for any reason lapse shall be restored to the total
                  number available for grant of options.

5.       PLAN ADMINISTRATION.

         (a)      The Plan shall be administered by a Stock Option Committee
                  (the "Committee") whose members shall be appointed from time
                  to time by, and shall serve at the pleasure of, the Board of
                  Directors of the Company. In addition, all members shall be
                  directors and shall meet the definitional requirements for
                  "non-employee director" (with any exceptions therein
                  permitted) contained in the then current SEC Rule 16b-3 or any
                  successor provision.

         (b)      The Committee shall adopt such rules of procedure as it may 
                  deem proper.

         (c)      The powers of the Committee shall include plenary authority to
                  interpret the Plan, and subject to the provisions hereof, to
                  determine the persons to whom options shall be granted, the
                  number of shares subject to each option, the term of the
                  option, and the date on which options shall be granted.

6.       ELIGIBILITY.

         (a)      Options may be granted under the Plan to employees of the
                  Company or any subsidiary selected by the Committee.
                  Determination by the Committee of the employees to whom
                  options shall be granted shall be conclusive.

         (b)      An individual may receive more than one option.

7.       OPTION PRICE. The option price per share to be paid by the grantee to 
the Company upon exercise of the option shall be determined by the Committee,
but shall not be less than 100% of the fair market value of the share at the
time the option is granted, nor shall the price per share be less than the par
value of the share. Notwithstanding the prior sentence, the option price per
share may be less than 100% of the fair market value of the share at the time
the option is granted if:

         (a)      The grantee of the option has entered into an agreement with
                  the Company pursuant to which the grant of the option is in
                  lieu of the payment of compensation; and

         (b)      The amount of such compensation when added to the cash 
                  exercise price of the option equals at least


                                        3


<PAGE>   4



                  100% of the fair market value (at the time the option is
granted) of the shares subject to option.

"Fair market value" for purposes of the Plan shall be the mean between the high
and low sales prices at which shares of the Company were sold on the valuation
day as quoted by the Nasdaq Stock Market or, if there were no sales on that day,
then on the last day prior to the valuation day during which there were sales.
In the event that this method of valuation is not practicable, then the
Committee, in its discretion, shall establish the method by which fair market
value shall be determined.

8.       TERMS OR QUOTAS OF OPTIONS:

         (a)      TERM. Each option granted under the Plan shall be exercisable
                  only during a term (the "Term of the Option") commencing one
                  year, or such other period of time (which may be less than or
                  more than one year) as is determined to be appropriate by the
                  Committee, after the date when the option was granted and
                  ending (unless the option shall have terminated earlier under
                  other provisions of the Plan) on a date to be fixed by the
                  Committee. Notwithstanding the foregoing, each option granted
                  under the Plan shall become exercisable in full immediately
                  upon a Change in Control.

         (b)      QUOTAS. The Committee shall have authority to grant options
                  exercisable in full at any time during their term, or
                  exercisable in quotas. Quotas or portions thereof not
                  purchased in earlier periods shall be cumulated and be
                  available for purchase in later periods. In exercising his or
                  her option, the grantee may purchase less than the full quota
                  available to him or her.

         (c)      EXERCISE OF STOCK OPTIONS. Stock options shall be exercised by
                  delivering, mailing, or transmitting to the Committee or its
                  designee (for all purposes under the Plan, in the absence of
                  an express designation by the Committee, the Company's
                  Personnel Division Manager is deemed to be the Committee's
                  designee) the following items:

                  (i) A notice, in the form, by the method, and at times
                  prescribed by the Committee, specifying the number of shares
                  to be purchased; and

                  (ii) A check or money order payable to the Company for the
                  full option price.

                  In addition, the Committee in its sole discretion may
                  determine that it is an appropriate method of payment for
                  grantees to pay, or make partial payment of, the option price
                  with shares of Company common stock in lieu of cash. In
                  addition, in its sole discretion the Committee may determine
                  that it is an appropriate method of payment for grantees to
                  pay for any shares subject to an option by delivering a
                  properly executed exercise notice together with a copy of
                  irrevocable instructions to a broker to deliver promptly to
                  the Company the amount of sale or loan proceeds to pay the
                  purchase price (a "cashless exercise"). To facilitate the
                  foregoing, the Company may enter into agreements for
                  coordinated procedures with one or more brokerage firms. The
                  value of Company common stock surrendered in payment of the
                  exercise price shall be its fair market value, determined
                  pursuant to Section 7, on the date of exercise. Upon receipt
                  of such notice of exercise of a stock option and upon payment
                  of the option price by a method other than a cashless
                  exercise, the Company shall promptly deliver to the grantee
                  (or, in the event the grantee has executed a deferral
                  agreement, the Company shall deliver to the grantee at the
                  time specified in such deferral agreement) a certificate or
                  certificates for the shares purchased, without charge to him
                  or her for issue or transfer tax.

         (d)      POSTPONEMENTS. The Committee may postpone any exercise of an
                  option for such period of time as the Committee in its
                  discretion reasonably believes necessary to prevent any acts
                  or omissions that the Committee reasonably believes will be or
                  will result in the violation of any state or federal law; and
                  the Company shall not be obligated by virtue of any provision
                  of the Plan or the terms of any prior grant of an option to
                  recognize the exercise of an option or to sell or issue shares
                  during the period of such postponement. Any such postponement
                  shall automatically extend the time within which the option
                  may be exercised, as follows: The exercise period shall be
                  extended for a period of time equal to the number


                                        4


<PAGE>   5



                  of days of the postponement, but in no event shall the
                  exercise period be extended beyond the last day of the
                  postponement for more days than there were remaining in the
                  option exercise period on the first day of the postponement.
                  Neither the Company nor any subsidiary of the Company, nor any
                  of their respective directors or officers shall have any
                  obligation or liability to the grantee of an option or to a
                  successor with respect to any shares as to which the option
                  shall lapse because of such postponement.

         (e)      NON-TRANSFERABILITY. All options granted under the Plan shall
                  be non-transferable other than by will or by the laws of
                  descent and distribution, subject to Section 10 hereof, and an
                  option may be exercised during the lifetime of the grantee
                  only by him or her or by his/her guardian or legal
                  representative.

         (f)      CERTIFICATES. The stock certificate or certificates to be
                  delivered under this Plan may, at the request of the grantee,
                  be issued in his or her name or, with the consent of the
                  Company, the name of another person as specified by the
                  grantee.

         (g)      RESTRICTIONS. This subsection (g) shall be void and of no
                  legal effect in the event of a Change of Control.
                  Notwithstanding anything in any other section or subsection
                  herein to the contrary, the following provisions shall apply
                  to all options, exercises and grantees. An amount equal to the
                  spread realized in connection with the exercise of an option
                  within six months prior to a grantee's voluntary resignation
                  shall be paid to the Company by the grantee in the event that
                  the grantee, within six months following voluntary
                  resignation, engages, directly or indirectly, in any activity
                  determined by the Committee to be competitive with any
                  activity of the Company or any of its subsidiaries.

         (h)      TAXES. The Company shall be entitled to withhold the amount of
                  any tax attributable to amounts payable or shares deliverable
                  under the Plan, and the Company may defer making payment or
                  delivery of any benefits under the Plan if any tax is payable
                  until indemnified to its satisfaction. The Committee may, in
                  its discretion and subject to such rules which it may adopt,
                  permit a grantee to satisfy, in whole or in part, any federal,
                  state and local withholding tax obligation which may arise in
                  connection with the exercise of a stock option, by electing
                  either:

                  (i)   to have the Company withhold shares of Company common
                  stock from the shares to be issued upon the exercise of the
                  option;

                  (ii)  to permit a grantee to tender back shares of Company
                  common stock issued upon the exercise of an option; or

                  (iii) to deliver to the Company previously owned shares of
                  Company common stock, having, in the case of (i), (ii), or
                  (iii), a fair market value equal to the amount of the federal,
                  state, and local withholding tax associated with the exercise
                  of the option.

         (i)      ADDITIONAL PROVISIONS APPLICABLE TO OPTION AGREEMENTS IN LIEU
                  OF COMPENSATION. If the Committee, in its discretion permits
                  participants to enter into agreements as contemplated by
                  Section 7 herein, then such agreements must be irrevocable and
                  cannot be changed by the participant once made, and such
                  agreements must be made at least prior to the performance of
                  any services with respect to which an option may be granted.
                  If any participant who enters into such an agreement
                  terminates employment prior to the grant of the option, then
                  the option will not be granted and all compensation which
                  would have been covered by the option will be paid to the
                  participant in cash.

9.       EXERCISE OF OPTION BY GRANTEE ON CESSATION OF EMPLOYMENT. If a person 
to whom an option has been granted shall cease, for a reason other than his or
her death, disability, early retirement, retirement, or voluntary resignation,
to be employed by the Company or a subsidiary, the option shall terminate three
months after the cessation of employment, unless it terminates earlier under
other provisions of the Plan. Until the option terminates, it may be exercised
by the grantee for all or a portion of the shares as to which the right to
purchase had accrued under the Plan at the time of cessation of employment,
subject to all applicable conditions and restrictions provided in Section 8
hereof. If a person to whom an option


                                        5


<PAGE>   6



has been granted shall retire or become disabled, the option shall terminate
five years after the date of early retirement, retirement or disability, unless
it terminates earlier under other provisions of the Plan. Although such exercise
by a retiree or disabled grantee is not limited to the exercise rights which had
accrued at the date of early retirement, retirement or disability, such exercise
shall be subject to all applicable conditions and restrictions prescribed in
Section 8 hereof. If a person shall voluntarily resign, his option to the extent
not previously exercised shall terminate at once.

10.      EXERCISE OF OPTION AFTER DEATH OF GRANTEE. If the grantee of an option 
shall die while in the employ of the Company or within three months after
ceasing to be an employee, and if the option was in effect at the time of his or
her death (whether or not its term had then commenced), the option may, until
the expiration of five years from the date of death of the grantee or until the
earlier expiration of the term of the option, be exercised by the successor of
the deceased grantee. Although such exercise is not limited to the exercise
rights which had accrued at the date of death of the grantee, such exercise
shall be subject to all applicable conditions and restrictions prescribed in
Section 8 hereof.

11.      PYRAMIDING OF OPTIONS. The Committee in its sole discretion may from 
time to time permit the method of exercising options known as pyramiding (the
automatic application of shares received upon the exercise of a portion of a
stock option to satisfy the exercise price for additional portions of the
option).

12.      SHAREHOLDER RIGHTS. No person shall have any rights of a shareholder by
virtue of a stock option except with respect to shares actually issued to him or
her, and issuance of shares shall confer no retroactive right to dividends.

13.      ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in the number of
outstanding shares of common stock of the Company occurring through stock splits
or stock dividends after the adoption of the Plan shall be reflected
proportionately:

         (a)      in an increase in the aggregate number of shares then
                  available for the grant of options under the Plan, or becoming
                  available through the termination or forfeiture of options
                  previously granted but unexercised;

         (b)      in the number subject to options then outstanding; and

         (c)      in the quotas remaining available for exercise under 
                  outstanding options,

and a proportionate reduction shall be made in the per-share option price as to
any outstanding options or portions thereof not yet exercised. Any fractional
shares resulting from such adjustments shall be eliminated. If changes in
capitalization other than those considered above shall occur, the Board of
Directors shall make such adjustments in the number and class of shares for
which options may thereafter be granted, and in the number and class of shares
remaining subject to options previously granted and in the per-share option
price as the Board in its discretion may consider appropriate, and all such
adjustments shall be conclusive.

14.      TERMINATION, SUSPENSION, OR MODIFICATION OF PLAN. The Board of 
Directors may at any time terminate, suspend, or modify the Plan, except that
the Board of Directors shall not amend the Plan in violation of law. No
termination, suspension, or modification of the Plan shall adversely affect any
right acquired by any grantee, or by any successor of a grantee (as provided in
Section 10 hereof), under the terms of an option granted before the date of such
termination, suspension, or modification, unless such grantee or successor shall
consent, but it shall be conclusively presumed that any adjustment for changes
in capitalization as provided in Section 13 does not adversely affect any such
right.

15.      APPLICATION OF PROCEEDS. The proceeds received by the Company from the 
sale of its shares under the Plan will be used for general corporate purposes.

16.      NO RIGHT TO EMPLOYMENT. Neither the adoption of the Plan nor the 
granting of any stock option shall confer upon the grantee any right to continue
in the employ of the Company or any of its subsidiaries or interfere in any way
with the right of the Company or the subsidiary to terminate such employment at
any time.

17       GOVERNING LAW.  The Plan and all determinations thereunder shall be 
governed by and construed in accordance


                                        6


<PAGE>   7


with the laws of the State of Tennessee.

18.      SUCCESSORS. This Plan shall bind any successor of the Company, its 
assets or its businesses (whether direct or indirect, by purchase, merger,
consolidation or otherwise), in the same manner and to the same extent that the
Company would be obligated under this Plan if no succession had taken place. In
the case of any transaction in which a successor would not by the foregoing
provision or by operation of law be bound by this Plan, the Company shall
require such successor expressly and unconditionally to assume and agree to
perform the Company's obligations under this Plan, in the same manner and to the
same extent that the Company would be required to perform if no such succession
had taken place. The term "Company," as used in the Plan, shall mean the Company
as hereinbefore defined and any successor or assignee to the business or assets
which by reason hereof becomes bound by this Plan.


                                        7



<PAGE>   1
                                                                   EXHIBIT 10(d)

                      FIRST TENNESSEE NATIONAL CORPORATION
                      1992 RESTRICTED STOCK INCENTIVE PLAN
                        (AS AMENDED AND RESTATED 1-21-97)

         1. Purpose. The purpose of the First Tennessee National Corporation
1992 Restricted Stock Incentive Plan (the "Plan") is to advance the interests of
First Tennessee National Corporation and any successor thereto (the "Company")
by awarding restricted shares of the common capital stock of First Tennessee
National Corporation, par value $1.25 per share ("Common Stock"), to certain
officers and other key executives of the Company and its subsidiaries who make
exceptional contributions to the Company by their ability, loyalty, industry,
and innovativeness and by making automatic, nondiscretionary grants of
restricted shares to non-employee Directors. The Company intends that the Plan
will closely associate the interests of officers and key executives and
Directors with those of the Company's shareholders and will facilitate securing,
retaining, and motivating officers and key executives and Directors of high
caliber and potential.

         2. Administration. The Plan shall be administered by the Human
Resources Committee (the "Committee") of the Board of Directors (the "Board") of
the Company. No person shall be appointed to the Committee (a) who is (or has
been during the one year period prior to such appointment) eligible to receive
an award under the Plan (except as specifically provided under Section 4(b) for
non-employee Directors) or any other similar plan of the Company; or (b) who has
received an award under the Plan (except for an award under section 4(b)) if, at
the time of such appointment, any restriction on the transferability of the
shares so awarded remains in effect or remained in effect at any time during the
one-year period immediately prior to such appointment. The Committee shall have
full and final authority in its discretion to interpret conclusively the
provisions of the Plan; to decide all questions of fact arising in its
application; to determine the employees to whom awards shall be made under the
Plan; to determine the award to be made and the amount, size, terms and
restrictions of each such award; to determine the time when awards will be
granted; and to make all other determinations necessary or advisable for the
administration of the Plan other than determinations required in connection with
awards granted under Section 4(b), except to the extent permitted under Rule
16b-3 of the Securities and Exchange Commission ("SEC").

         3. Shares Subject to Plan. The shares issued under the Plan shall not
exceed in the aggregate 660,000 shares of Common Stock. Such shares shall be
authorized and unissued shares. Any shares which are awarded hereunder and
subsequently forfeited shall again be available under the Plan.

         4. Participants.

         (a) Persons eligible to participate in the Plan and receive awards
         under Section 5 shall be limited to those officers and other key
         executives of the Company or any of its subsidiaries who, in the
         judgment of the Committee, make a significant impact upon the
         profitability of the Company through their decisions, actions and
         counsel. Members of the Board who are not also officers or employees of
         the Company or its subsidiaries shall not be eligible for selection or
         awards, except as specifically provided in Section 4(b).


                                   Page 1 of 7


<PAGE>   2



         (b) Each current Director of the Company on the effective date of the
         Plan who is not a salaried officer or employee of the Company or any of
         its subsidiaries ("non-employee Director") shall receive an award of
         3,000 shares of restricted Common Stock ("restricted shares") on May 1,
         1992 or the date required by Section 14 of the Plan, if later. Each new
         non-employee Director who becomes a Director after the effective date
         of the Plan shall receive an award of 3,000 restricted shares on the
         later of the date specified in the prior sentence or the first business
         day of the month following the date such person becomes a Director.
         Restricted shares granted under this Section 4(b) shall be evidenced by
         a written agreement in such form as the Committee shall from time to
         time approve, which agreement shall comply with and be subject to the
         following terms and conditions:

         (1) Restrictions. Share awarded, and the right to vote such shares and
         to receive dividends thereon, may not be sold, assigned, transferred,
         exchanged, pledged, hypothecated, or otherwise encumbered during the
         restriction period specified herein. During the restriction period the
         non-employee Director shall have all other rights of a shareholder,
         including, but not limited to, the right to vote and receive dividends
         on such shares.

         (2) Certificates. Each certificate evidencing restricted shares shall
         be deposited with the Company Treasurer, accompanied by a stock power
         in blank executed by the non-employee Director, and shall bear an
         appropriate restrictive legend.

         (3) Forfeiture. In the event that the non-employee Director's
         directorship terminates for any reason other than death, disability
         (defined as a total and permanent disability), retirement (which is
         defined as any termination not caused by death or disability, after the
         attainment of age 65 or ten years of service as a director of the
         Company), or a Change in Control (defined below) of the Company, all
         shares which at the time are restricted shares shall be forfeited to
         the Company. If a non-employee Director's directorship ends as a result
         of death, disability, retirement, or a Change in Control, all
         restrictions shall lapse. A "Change in Control" of the Company shall
         have occurred when a person (other than the Company, a subsidiary of
         the Company, or an employee benefit or stock plan of the Company) or
         other entity, alone or together with its Affiliates and Associates (as
         those terms are used in the regulations under the Securities Exchange
         Act of 1934), becomes the beneficial owner of 20% or more of the
         general voting power of the Company.

         (4) Lapse of Restrictions. Subject to the provisions of Section
         4(b)(3), all restrictions shall lapse at the rate of ten percent (10%)
         per year on the month and day in each year following the year of grant
         corresponding to the day before the month and day on which the grant
         was made.

         (5) Fair market value. Fair market value as of any date shall be the
         mean between the high and low sales prices at which shares of Company
         Common Stock were sold on the valuation day as quoted by NASDAQ or, if
         there were no sales on that date, then on the last day prior to the
         valuation day during which there were sales.


                                   Page 2 of 7


<PAGE>   3



         (6) Tax Election. The non-employee Director will enter into an
         agreement with the Company not to make an election under Section 83(b)
         of the Internal Revenue Code of 1986, as amended.

         (7) Nontransferability. If required by the then current SEC Rule 16b-3
         or any successor provision, then notwithstanding anything herein to the
         contrary, restricted shares acquired under this Section 4(b) of the
         Plan may not be sold for at least six months after acquisition, except
         in the case of the non-employee Director's death or disability.

         5. Awards. The Committee shall make awards of shares of Common Stock to
persons eligible under Section 4(a) in accordance with terms and conditions set
forth in restricted stock agreements (the "Agreements") executed by participants
in such form and containing such terms and conditions (including those set forth
below) consistent with the Plan as the Committee shall determine.

         (a) Restriction Period. At the time of each award, the Committee shall
         determine the period during which the shares awarded shall be subject
         to the risks of forfeiture and other terms and conditions in the
         Agreements. The Committee may at any time accelerate the date of lapse
         of restrictions with respect to all or any part of the shares awarded
         to a participant.

         (b) Certificates. Each certificate issued in respect of shares awarded
         to a participant shall be deposited with the Company, or its designee,
         together with a stock power executed in blank by the participant, and
         shall bear an appropriate legend disclosing the restrictions on
         transferability imposed on such shares by the Plan and the Agreements.

         (c) Restrictions Upon Transfer. Shares awarded, and the right to vote
         such shares and to receive dividends thereon, may not be sold,
         assigned, transferred, exchanged, pledged, hypothecated, or otherwise
         encumbered during the restriction period applicable to such shares.
         During the restriction period the participant shall have all other
         rights of a stockholder, including, but not limited to, the right to
         vote and receive dividends on such shares. If as a result of a stock
         dividend, stock split, recapitalization, or other adjustment in the
         stated capital of First Tennessee National Corporation, or as the
         result of a merger, consolidation, or other reorganization, the Common
         Stock is increased, reduced, or otherwise changed and by virtue thereof
         the recipient shall be entitled to new or additional or different
         shares, such shares shall be subject to the same terms, conditions, and
         restrictions as the original shares.

         (d) Lapse of Restrictions. The Agreements shall specify the terms and
         conditions upon which any restrictions upon any shares awarded under
         the Plan shall lapse. Upon the lapse of such restrictions, certificates
         evidencing such shares of common stock without the foregoing
         restrictive legend shall be issued to the participant or his legal
         representative. Each such new certificate shall bear such alternative
         legend as the Committee shall specify.

         (e) Termination Prior to Lapse of Restrictions. In the event of the
         termination of a participant's employment for any reason (except (i)
         death or (ii), if the Committee approves,


                                   Page 3 of 7


<PAGE>   4



         retirement or total and permanent disability) prior to the lapse of
         Plan or Agreement restrictions, all shares subject to unlapsed
         restrictions shall be forfeited by such participant to the Company
         without payment of any consideration by the Company, and neither the
         participant nor any successors, heirs, assigns or personal
         representatives of such participant shall thereafter have any further
         rights or interest in such shares or certificates.

         (f) Death, Disability or Retirement of Participant. Unless the
         Agreements provided otherwise, all restrictions imposed by this Plan
         and the Agreement shall lapse upon the death of the participant, or, if
         such lapsing is approved by the Committee. upon the total and permanent
         disability or retirement of the participant.

         (g) Change in Control. Notwithstanding anything herein to the contrary
         (except for Section 4(b)(3), which is applicable solely to non-employee
         directors), all restrictions imposed by this Plan or any Agreement
         shall lapse immediately upon a Change in Control (as such term is
         defined in the following sentence). A "Change in Control" means the
         occurrence of any one of the following events:

                  (i)  individuals who, on January 21, 1997, constitute the 
         Board (the "Incumbent Directors") cease for any reason to constitute at
         least a majority of the Board, provided that any person becoming a
         director subsequent to January 21, 1997, whose election or nomination
         for election was approved by a vote of at least three-fourths (3/4) of
         the Incumbent Directors then on the Board (either by a specific vote or
         by approval of the proxy statement of the Company in which such person
         is named as a nominee for director, without written objection to such
         nomination) shall be an Incumbent Director; provided, however, that no
         individual elected or nominated as a director of the Company initially
         as a result of an actual or threatened election contest with respect to
         directors or as a result of any other actual or threatened solicitation
         of proxies or consents by or on behalf of any person other than the
         Board shall be deemed to be an Incumbent Director;

                  (ii) any "Person" (as defined under Section 3(a)(9) of the
         Securities Exchange Act of 1934, as amended (the "Exchange Act") and as
         used in Section 13(d) or Section 14(d) of the Exchange Act) is or
         becomes a "beneficial owner" (as defined in Rule 13d-3 under the
         Exchange Act), directly or indirectly, of securities of the Company
         representing 20% or more of the combined voting power of the Company's
         then outstanding securities eligible to vote for the election of the
         Board (the "Company Voting Securities"); provided, however, that the
         event described in this paragraph (ii) shall not be deemed to be a
         change in control by virtue of any of the following acquisitions: (A)
         by the Company or any entity in which the Company directly or
         indirectly beneficially owns more than 50% of the voting securities or
         interests (a "Subsidiary"), (B) by an employee stock ownership or
         employee benefit plan or trust sponsored or maintained by the Company
         or any Subsidiary, (C) by any underwriter temporarily holding
         securities pursuant to an offering of such securities, or (D) pursuant
         to a Non-Qualifying Transaction (as defined in paragraph (iii));


                                   Page 4 of 7


<PAGE>   5



                  (iii) the shareholders of the Company approve a merger,
         consolidation, share exchange or similar form of corporate transaction
         involving the Company or any of its Subsidiaries that requires the
         approval of the Company's shareholders, whether for such transaction or
         the issuance of securities in the transaction (a "Business
         Combination"), unless immediately following such Business Combination:
         (A) more than 50% of the total voting power of (x) the corporation
         resulting from such Business Combination (the "Surviving Corporation"),
         or (y) if applicable, the ultimate parent corporation that directly or
         indirectly has beneficial ownership of 100% of the voting securities
         eligible to elect directors of the Surviving Corporation (the "Parent
         Corporation"), is represented by Company Voting Securities that were
         outstanding immediately prior to the consummation of such Business
         Combination (or, if applicable, is represented by shares into which
         such Company Voting Securities were converted pursuant to such Business
         Combination), and such voting power among the holders thereof is in
         substantially the same proportion as the voting power of such Company
         Voting Securities among the holders thereof immediately prior to the
         Business Combination, (B) no person (other than any employee benefit
         plan sponsored or maintained by the Surviving Corporation or the Parent
         Corporation), is or becomes the beneficial owner, directly or
         indirectly, of 20% or more of the total voting power of the outstanding
         voting securities eligible to elect directors of the Parent Corporation
         (or, if there is no Parent Corporation, the Surviving Corporation) and
         (C) at least a majority of the members of the board of directors of the
         Parent Corporation (or, if there is no Parent Corporation, the
         Surviving Corporation) were Incumbent Directors at the time of the
         Board's approval of the execution of the initial agreement providing
         for such Business Combination (any Business Combination which satisfies
         all of the criteria specified in (A), (B) and (C) above shall be deemed
         to be a "Non-Qualifying Transaction"); or

                  (iv)  the shareholders of the Company approve a plan of
         complete liquidation or dissolution of the Company or a sale of all or
         substantially all of the Company's assets.

         Computations required by paragraph (iii) shall be made on and as of the
date of shareholder approval and shall be based on reasonable assumptions that
will result in the lowest percentage obtainable.

         Notwithstanding the foregoing, a Change in Control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         6. Supplemental Cash Payments. Agreements entered into in connection
with awards under Section 5 may provide for the payment by the Company of
supplemental cash payments to a participant at the end of the restriction period
or periods relating to such restricted stock award.


                                   Page 5 of 7


<PAGE>   6



Supplemental cash payments shall be in such amounts and subject to such terms
and conditions as shall be provided by the Committee at the time of grant;
provided, however, in no event shall the amount of each payment exceed the fair
market value of the shares with respect to which restrictions lapse at the time
of such payment.

         7.  Loans. The Committee may, in its discretion to further the purposes
of the Plan, provide for cash loans to participants who receive awards under
Section 5 in connection with all or part of any restricted stock award under the
Plan. Any such loan shall be evidenced by loan agreements or other instruments
in such form and containing such terms and conditions (including, without
limitation, provisions for the forgiveness or acceleration of such loans or
parts thereof) as the Committee shall prescribe from time to time.

         8.  Rights to Terminate Employment. Nothing in the Plan or in any
Agreement entered into pursuant to the Plan shall confer upon any participant
the right to continue in the employment or to continue as a Director of the
Company or affect any right which the Company may have to terminate the
employment or directorship of such participant.

         9.  Withholding. Whenever the Company proposes or is required to issue
or transfer shares of Common Stock under the Plan, the Company shall have the
right to withhold from sums due the recipient, or to require the recipient to
remit to the Company, any amount sufficient to satisfy any federal, state and/or
local withholding tax requirements prior to the delivery of any certificate for
such shares. Whenever payments are to be made in cash, such payments shall be
net of an amount sufficient to satisfy any federal, state and/or local
withholding tax requirements imposed with respect to such payments.

         10. Non-Uniform Determinations. The Committee's determinations under
Sections 4(a) and 5 of the Plan (including, without limitation, determinations
of the persons to receive awards, the form, amount and the timing of such
awards, and the terms and provisions of such awards and the Agreements) need not
be uniform and may be made by it selectively among persons who receive, or are
eligible to receive, awards under the Plan, regardless of whether such persons
are similarly situated.

         11. Adjustments. In the event of any change in the outstanding Common
Stock by reason of a stock dividend or distribution, recapitalization, merger,
consolidation, split-up, combination, exchange of shares or the like, the
Committee shall appropriately adjust the number and class of shares which may be
issued under the Plan and shall provide for corresponding equitable adjustments
in shares previously awarded and still subject to restrictions hereunder.
Notwithstanding anything herein to the contrary, if Committee action under this
Section 11 with respect to awards under Section 4(b) of the Plan to non-employee
Directors would affect the status of a Director as a "disinterested person"
under Rule 16b-3, then the first sentence of this Section 11 shall not apply to
awards to non-Employee Directors under Section 4(b). For such awards under
Section 4(b), any increase in the number of outstanding shares of common stock
of the Company occurring through stock splits or stock dividends after the
adoption of the Plan shall automatically be reflected


                                   Page 6 of 7


<PAGE>   7


proportionately (1) in the number and class of shares which may be issued under
the Plan and (2) in shares previously awarded and still subject to restrictions
hereunder. Any fractional shares resulting from such adjustments shall be
eliminated.

         12. Amendment. The Committee may discontinue, suspend or amend the Plan
at any time, except that without shareholder approval, the Committee may not
materially (a) increase the maximum number of shares which may be issued under
the Plan (other than increases pursuant to paragraph 11 hereof); (b) increase
the benefits accruing to participants under the Plan; or (c) modify the
requirements as to eligibility for participation in the Plan. Also, if required
by the then current Rule 16b-3 or any successor provision, the Plan provisions
contained in Section 4(b) regarding the automatic, non-discretionary grants to
non-employee Directors shall not be amended more than once every six months,
other than to comport with changes in the Internal Revenue Code, ERISA, or the
rules thereunder. The termination, suspension or any modification or amendment
of the Plan shall not, without the consent of a participant, affect a
participant's rights under an award granted prior thereto.

         13. Effect on Other Plans. Participation in the Plan shall not affect
an employee's eligibility to participate in any other benefit or incentive plan
of the Company, and any awards made pursuant to the Plan shall not be used in
determining the benefits provided under any other plan of the Company, unless
specifically provided in such other plan.

         14. Duration of the Plan. The Plan shall become effective when it is
approved by the shareholders of the Company. The Plan shall remain in effect
until all shares awarded under the Plan are free of all restrictions imposed by
the Plan and Agreements, but no award shall be made more than ten years after
the date the Plan is approved by the shareholders of the Company.
Notwithstanding anything herein to the contrary, Section 4(b) of the Plan shall
not become effective until the first business day of the month following receipt
by the Company of a no-action or interpretive letter from the staff of the SEC
confirming that participation and an award under Section 4(b) will no affect the
status of a director as a "disinterested person" under Rule 16b-3 or an opinion
of counsel, which may be in-house counsel, to that effect.

         15. Successors. This Plan shall bind any successor of the Company, its
assets or its businesses (whether direct or indirect, by purchase, merger,
consolidation or otherwise), in the same manner and to the same extent that the
Company would be obligated under this Plan if no succession had taken place. In
the case of any transaction in which a successor would not by the foregoing
provision or by operation of law be bound by this Plan, the Company shall
require such successor expressly and unconditionally to assume and agree to
perform the Company's obligations under this Plan, in the same manner and to the
same extent that the Company would be required to perform if no such succession
had taken place. The term "Company," as used in the Plan, shall mean the Company
as hereinbefore defined and any successor or assignee to the business or assets
which by reason hereof becomes bound by this Plan.


                                   Page 7 of 7




<PAGE>   1
                                                                   EXHIBIT 10(e)

                      AMENDMENT TO 1984 STOCK OPTION PLAN
                      RESOLUTIONS OF BOARD OF DIRECTORS OF
                      FIRST TENNESSEE NATIONAL CORPORATION
                                OCTOBER 22, 1997

                              --------------------

         NOW, THEREFORE, BE IT RESOLVED, that the following amendments to the
Plans be, and they hereby are, adopted and approved:

         1990 PLAN AND 1984 PLAN: Delete the last sentence of Section 9(c) in
         its entirety, and substitute therefor the following: "Upon receipt of
         such notice of exercise of a stock option and upon payment of the
         option price by a method other than a cashless exercise, the Company
         shall promptly deliver to the grantee (or, in the event the grantee has
         executed a deferral agreement, the Company shall deliver to the grantee
         at the time specified in such deferral agreement) a certificate or
         certificates for the shares purchased without charge to him or her for
         issue or transfer tax."


                                        1



<PAGE>   1
                                                                   EXHIBIT 10(f)

                      AMENDMENT TO 1990 STOCK OPTION PLAN
                      RESOLUTIONS OF BOARD OF DIRECTORS OF
                      FIRST TENNESSEE NATIONAL CORPORATION
                                OCTOBER 22, 1997
                                  
                            -----------------------

         NOW, THEREFORE, BE IT RESOLVED, that the following amendments to the
Plans be, and they hereby are, adopted and approved:

         1990 PLAN AND 1984 PLAN: Delete the last sentence of Section 9(c) in
         its entirety, and substitute therefor the following: "Upon receipt of
         such notice of exercise of a stock option and upon payment of the
         option price by a method other than a cashless exercise, the Company
         shall promptly deliver to the grantee (or, in the event the grantee has
         executed a deferral agreement, the Company shall deliver to the grantee
         at the time specified in such deferral agreement) a certificate or
         certificates for the shares purchased without charge to him or her for
         issue or transfer tax."


                                        1



<PAGE>   1

                                                                   EXHIBIT 10(g)


                      FIRST TENNESSEE NATIONAL CORPORATION
                             SURVIVOR BENEFITS PLAN
                        (As Amended and Restated 1-27-97)

I.       PURPOSE

         The purpose of this plan is to advance the interests of First Tennessee
         National Corporation and any successor thereto and its subsidiaries
         (hereinafter collectively referred to as the "Company") by encouraging
         and enabling the Company to attract, motivate and retain key
         executives.

II.      EFFECTIVE DATE

         The effective date of this Survivor Benefits Plan (hereinafter referred
         to as the "Plan") is January 1, 1984.

III.     ADMINISTRATION AND ELIGIBILITY

         A.       The Plan will be administered by the Administration Committee
                  (hereinafter referred to as the "Committee") consisting of the
                  Executive Vice President, Personnel Division Manager, who
                  shall act as the Chairman, and the Vice President, Manager
                  Compensation. The executives of the Company who will
                  participate will occupy a position in salary grades 1 through
                  18, as determined by the Human Resources Committee of the
                  Board of Directors, and will receive benefits in accordance
                  with the provisions of the Plan.

         B.       The Committee will have the authority and responsibility (1)
                  of interpreting the Plan and any agreement evidencing benefits
                  granted hereunder, and (2) making all other determinations in
                  connection with the administration of the Plan, all of which
                  shall be final and conclusive.

IV.      PRE-RETIREMENT SURVIVOR BENEFITS

         A.       Computation of Survivor Benefits

                  In the event of death of a participant in the Plan while he is
                  employed, a survivor benefit equivalent to 2 1/2 times the
                  participant's base salary in the year of death (exclusive of
                  incentive or bonus compensation) shall be paid to the
                  beneficiary designated by the participant on Exhibit "A"
                  attached hereto.

         B.       Alternative Benefit

                  In lieu of the benefit provided in Paragraph A., above, the
                  participant may elect for his designated beneficiary to
                  receive a lump sum insurance benefit, payable pursuant to a
                  split dollar life insurance agreement in form identical to
                  that attached hereto as Exhibit "B". Said benefit shall be
                  equivalent to 2 1/2 times the participant's base salary in the
                  year of death (exclusive of incentive or bonus compensation).
                  In order to elect this alternative benefit, the participant
                  must execute the Split Dollar Insurance Agreement (the
                  "Agreement") attached hereto as Exhibit "B" and be insurable
                  within the designated carrier's normal range of premium rates.
                  The payment of benefits under this option shall be governed by
                  the terms of the Agreement.


                                   Page 1 of 7


<PAGE>   2



         C.       Qualification to Receive Survivor Benefits

                  In order to qualify to receive the survivor benefits set forth
                  above, a participant must be in the employ of the Company at
                  the time of his death.

V.       POST-RETIREMENT SURVIVOR BENEFITS

         A.       In the event of death of a participant in the Plan following
                  retirement, a survivor benefit equivalent to 2 times the
                  participant's final year's base salary (exclusive of incentive
                  or bonus compensation) shall be paid to the participant's
                  designated beneficiary.

         B.       In order to qualify to receive the post-retirement survivor 
                  benefits payable hereunder, a participant must remain employed
                  until age 65, unless an early retirement date is approved by
                  the Human Resources Committee of the Board of Directors.
                  Notwithstanding the foregoing, a participant whose employment
                  is involuntarily terminated without Cause (as hereinafter
                  defined), or who voluntarily terminates his employment for
                  Good Reason (as hereinafter defined), within two years after
                  the date on which a Change in Control (as defined in Section
                  X.C.) occurs and who had attained age 50 at the time of such
                  termination of employment shall be deemed to have retired for
                  purposes of the Plan and shall be eligible for the
                  post-retirement survivor benefit described in Paragraph A of
                  this Section V. For purposes of this Paragraph, termination by
                  the Company of a Participant's employment for "Cause" shall
                  mean termination upon (a) the willful continued failure by a
                  Participant to perform substantially his or her duties with
                  the Company (other than any such failure resulting from his or
                  her incapacity due to physical or mental illness) after a
                  demand for substantial performance is delivered to the
                  Participant by the Chairman of the Board or President of the
                  Company which specifically identifies the manner in which such
                  executive believes that the Participant has not substantially
                  performed his or her duties, or (b) the willful engaging by a
                  Participant in illegal conduct which is materially and
                  demonstrably injurious to the Company. For purposes of this
                  Paragraph, no act, or failure to act, on a Participant's part
                  shall be considered "willful" unless done, or omitted to be
                  done, by the Participant in bad faith and without reasonable
                  belief that the Participant's action or omission was in, or
                  not opposed to, the best interests of the Company. Any act, or
                  failure to act, based upon authority given pursuant to a
                  resolution duly adopted by the Board or based upon the advice
                  of counsel for the Company shall be conclusively presumed to
                  be done, or omitted to be done, by a Participant in good faith
                  and in the best interests of the Company. It is also expressly
                  understood that a Participant's attention to matters not
                  directly related to the business of the Company shall not
                  provide a basis for termination for Cause so long as the Board
                  has approved the Participant's engagement in such activities.
                  Notwithstanding the foregoing, a Participant shall not be
                  deemed to have been terminated for Cause unless and until
                  there shall have been delivered to the Participant a copy of a
                  resolution duly adopted by the affirmative vote of not less
                  than three quarters of the entire membership of the Board at a
                  meeting of the Board called and held for the purpose (after
                  reasonable notice to the Participant and an opportunity for
                  the Participant, together with his or her counsel, to be heard
                  before the Board), finding that in the good faith opinion of
                  the Board the Participant was guilty of the conduct set forth
                  above in (a) or (b) of this Paragraph and specifying the
                  particulars thereof in detail. For purposes of this Paragraph,
                  termination by the Participant of his or her employment for
                  "Good Reason" shall mean termination based on:




                                   Page 2 of 7


<PAGE>   3



         (A) a determination by the Participant, in his or her reasonable
         judgment, that there has been an adverse change in his or her status or
         position(s) as an executive officer of the Company as in effect
         immediately prior to the Change in Control, including, without
         limitation, any adverse change in his or her status or position as a
         result of a diminution in his or her duties or responsibilities (other
         than, if applicable, any such change directly attributable to the fact
         that the Company is no longer publicly owned) or the assignment to the
         Participant of any duties or responsibilities which are inconsistent
         with such status or position(s), or any removal of the Participant from
         or any failure to reappoint or reelect the participant to such
         position(s) (except in connection with the termination of his or her
         employment for Cause, disability or retirement or as a result of death
         or by the Participant other than for Good Reason);

         (B) a reduction by the Company in a Participant's base salary as in
         effect immediately prior to the Change in Control;

         (C) the failure by the Company to continue in effect any Plan (as
         hereinafter defined) in which a Participant is participating at the
         time of the Change in Control of the Company (or Plans providing the
         Participant with at least substantially similar benefits) other than as
         a result of the normal expiration of any such Plan in accordance with
         its terms as in effect at the time of the Change in Control, or the
         taking of any action, or the failure to act, by the Company which would
         adversely affect a Participant's continued participation in any of such
         Plans on at least as favorable a basis to the Participant as is the
         case on the date of the Change in Control or which would materially
         reduce a Participant's benefits in the future under any of such Plans
         or deprive a Participant of any material benefit enjoyed by the
         Participant at the time of the Change in Control;

         (D) the failure by the Company to provide and credit a Participant with
         the number of paid vacation days to which the Participant is then
         entitled in accordance with the Company's normal vacation policy as in
         effect immediately prior to the Change in Control;

         (E) the Company's requiring a Participant to be based at an office that
         is greater than 25 miles from where the Participant's office is located
         immediately prior to the Change in Control except for required travel
         on the Company's business to an extent substantially consistent with
         the business travel obligations which the Participant undertook on
         behalf of the Company prior to the Change in Control;

         (F) the failure by the Company to obtain the assumption of its
         obligations by a successor or assign in a manner satisfactory to
         Participant, as contemplated by Section X(E);

         (G) any purported termination by the Company of a Participant's
         employment which is not effected pursuant to a written notice of
         termination; which, if applicable, satisfies the requirements of
         subsection V(B) above; or

         (H) any refusal by the Company to continue to allow Participant to
         attend to matters or engage in activities not directly related to the
         business of the Company which, prior to the Change in Control, the
         Participant was permitted by the Board to attend to or engage in.

VI.      PAYMENT OF PRE AND POST-RETIREMENT SURVIVOR BENEFITS

         A.       In the event that a participant fails to make a written
                  election prior to his death to have the pre-retirement
                  survivor benefits, payable under Paragraph IV.A., above, and
                  post-retirement survivor benefits, payable in installments,
                  the survivor benefits shall be payable in a lump sum


                                   Page 3 of 7


<PAGE>   4



                  within sixty (60) days following the participant's death.
                  Should the participant make a timely written election to have
                  the survivor benefits payable in installments, the survivor
                  benefits shall be payable in installments over a period not to
                  exceed ten (10) years. An additional payment of interest shall
                  be payable on the unpaid balance of the survivor benefits at a
                  rate of interest defined to be equivalent to the average
                  90-day Treasury Bill rate for the prior year plus 50 "basis
                  points", adjusted on an annual basis. Any installment payments
                  made pursuant to a timely election shall be paid no less
                  frequently than on a quarterly basis.

         B.       Notwithstanding the fact that a participant makes a timely
                  election to have the post-retirement survivor benefits payable
                  in installments, the Company reserves the right to make a lump
                  sum distribution to the participant's beneficiary.

         C.       Benefits payable pursuant to the terms of the Plan shall be
                  paid directly from the general assets of the Company. Should
                  the Company establish any advance reserve, such reserve or
                  fund shall not under any circumstances be deemed to be an
                  asset of the Plan nor a source of payment of any claims under
                  the Plan but, at all times, shall remain a part of the general
                  assets of the Company.

VII.     DISQUALIFYING EVENTS AND LOSS OF BENEFITS

         No benefits will be paid to a participant under the Plan in the event
         of the following circumstances:

         A.       Resignation or termination of a participant's employment, with
                  or without cause, prior to age 65 (except as otherwise
                  provided in Paragraph B of Section V hereof), unless such
                  benefits are approved by the Human Resources Committee of the
                  Board of Directors.

         B.       Termination, available at the Company's discretion except as
                  otherwise provided in Paragraph C of Section X hereof, of the
                  Plan, or an individual's withdrawal from participation in the
                  Plan. Termination of the plan shall be effective thirty (30)
                  days following the date on which the participants are sent
                  notification that the Plan has been terminated. Furthermore,
                  those benefits which have accrued to participants under the
                  provisions of Paragraphs IV. or V. as a result of death or
                  retirement may not be terminated and the company shall be
                  responsible for the payment of such benefits, notwithstanding
                  termination of the Plan.

         C.       Death of the participant by suicide within twenty-four (24)
                  months following execution of the adoption agreement attached
                  hereto as Exhibit "A".

VIII.    ADMISSION TO THE PLAN

         Admission to the Plan will be evidenced by a letter from the Company to
         the participant advising him of his right to participate in the Plan
         and the execution by the participant of the adoption agreement attached
         hereto as Exhibit "A". In addition, those participants electing the
         alternative benefit provided in Paragraph IV.B. will be required to
         execute the Split Dollar Insurance Agreement attached hereto as Exhibit
         "B".

IX.      CLAIMS PROCEDURES


                                   Page 4 of 7


<PAGE>   5



         A.       All claims for the benefits under the Plan shall be submitted
                  in writing to the Chairman of the Committee. The Chairman
                  shall review the claim when filed and advise the claimant as
                  to whether the claim is approved or denied. If the claim is
                  wholly or partially denied, the Chairman shall furnish a
                  written denial within 90 days after receipt of the filed claim
                  unless special circumstances require an extension of time for
                  processing the claim, in which case the Chairman shall furnish
                  the written denial within 180 days after receipt of the filed
                  claim.

                  The written denial shall contain (a) the specific reason or
                  reasons for denial; (b) specific reference to pertinent Plan
                  provisions on which the denial is based; (c) a description of
                  any additional information necessary for the claimant to
                  perfect the claim and an explanation of why such material or
                  information is necessary; and (d) appropriate information as
                  to the steps to be taken if the claimant wishes to appeal the
                  denial of the claim.

         B.       The claimant may appeal the denial of the claim to the
                  Committee within 90 days after receipt of such decision. The
                  appeal shall be in writing addressed to the Committee and
                  shall state the reason why it should grant the appeal. The
                  Committee shall conduct a full and fair review of the claim
                  and shall issue its decision within 60 days of the receipt of
                  the appeal unless there are special circumstances, in which
                  case a decision shall be rendered within 120 days of the
                  receipt of the appeal. The Committee's decision shall be in
                  writing, stating the reasons therefor and shall make specific
                  references to the pertinent Plan provisions on which the
                  decision is based.

         C.       The Committee's's decision upon appeal, or the Chairman's
                  initial decision if no appeal is taken, shall be final,
                  conclusive and binding on all parties.

         D.       Notwithstanding anything in Section III(B) or this section IX
                  to the contrary, after a Change in Control:

                  1.       Subsection (C) shall be inoperative;

                  2.       the "90" and "180" days periods in subsection (A)
                           shall be changed to "15" and "30" day periods,
                           respectively;

                  3.       the "90", "60" and "120" day periods in subsection
                           (B) shall be changed to "30", "15", and "30" day
                           periods, respectively; and

                  4.       if the claim has not been wholly approved within 90
                           days after receipt by the Administrator, then the
                           claimant may bring a lawsuit in a court of competent
                           jurisdiction to enforce claimant's rights under the
                           Plan. All attorneys' fees and all other costs and
                           expenses incurred by claimant in connection with such
                           litigation shall be the obligation of and shall be
                           paid on a timely basis by the Company regardless of
                           whether claimant prevails in such litigation.

X.       MISCELLANEOUS

         A.       Nonalienability. No benefit payable at any time hereunder
                  shall be subject in any manner to alienation, sale, transfer,
                  assignment, pledge, attachment or other legal process, or
                  encumbrances of any kind. Any attempt to alienate, sell,
                  transfer, assign, pledge or otherwise encumber any other
                  benefit, whether currently or hereafter payable, shall be
                  void. Except as


                                   Page 5 of 7


<PAGE>   6



                  otherwise specifically provided by law, no benefit payable
                  hereunder shall, in any manner, be liable for or subject to
                  the debts or liabilities of any participant or any other
                  person entitled to such benefit.

         B.       No Rights to Employment.  The Plan shall not be construed as 
                  providing any participant with the right to be retained in the
                  Company's employ or to receive any benefit not specifically
                  provided hereunder.

         C.       Amendment and Termination.  The Company shall have the right, 
                  at any time and from time to time, to amend in whole or in
                  part, or to terminate any of the provisions of the plan,
                  subject to the provisions of Paragraph VII.B. and such
                  amendment or termination shall be binding upon all
                  participants and parties in interest. Notwithstanding the
                  foregoing, no amendment or termination of the Plan occurring
                  on or after the date on which a Change in Control (as defined
                  herein) occurs shall reduce or eliminate any benefit payable
                  hereunder to any employee who had qualified for participation
                  in the Plan prior to the date of such Change in Control. For
                  purposes of this Paragraph C, a "Change in Control" means the
                  occurrence of any one of the following events:

                  (i)   individuals who, on January 21, 1997, constitute the 
                  Board (the "Incumbent Directors") cease for any reason to
                  constitute at least a majority of the Board, provided that any
                  person becoming a director subsequent to January 21, 1997,
                  whose election or nomination for election was approved by a
                  vote of at least three-fourths (3/4) of the Incumbent
                  Directors then on the Board (either by a specific vote or by
                  approval of the proxy statement of the Company in which such
                  person is named as a nominee for director, without written
                  objection to such nomination) shall be an Incumbent Director;
                  provided, however, that no individual elected or nominated as
                  a director of the Company initially as a result of an actual
                  or threatened election contest with respect to directors or as
                  a result of any other actual or threatened solicitation of
                  proxies or consents by or on behalf of any person other than
                  the Board shall be deemed to be an Incumbent Director;

                  (ii)  any "Person" (as defined under Section 3(a)(9) of the
                  Securities Exchange Act of 1934, as amended (the "Exchange
                  Act") and as used in Section 13(d) or Section 14(d) of the
                  Exchange Act) is or becomes a "beneficial owner" (as defined
                  in Rule 13d-3 under the Exchange Act), directly or indirectly,
                  of securities of the Company representing 20% or more of the
                  combined voting power of the Company's then outstanding
                  securities eligible to vote for the election of the Board (the
                  "Company Voting Securities"); provided, however, that the
                  event described in this paragraph (ii) shall not be deemed to
                  be a change in control by virtue of any of the following
                  acquisitions: (A) by the Company or any entity in which the
                  Company directly or indirectly beneficially owns more than 50%
                  of the voting securities or interests (a "Subsidiary"), (B) by
                  an employee stock ownership or employee benefit plan or trust
                  sponsored or maintained by the Company or any Subsidiary, (C)
                  by any underwriter temporarily holding securities pursuant to
                  an offering of such securities, or (D) pursuant to a
                  Non-Qualifying Transaction (as defined in paragraph (iii));

                  (iii) consummation of a merger, consolidation, share exchange
                  or similar form of corporate transaction involving the Company
                  or any of its Subsidiaries that requires the approval of the
                  Company's shareholders, whether for such transaction or the
                  issuance of securities in the transaction (a "Business
                  Combination"), unless immediately following such Business


                                   Page 6 of 7


<PAGE>   7


                  Combination: (A) more than 50% of the total voting power of
                  (x) the corporation resulting from such Business Combination
                  (the "Surviving Corporation"), or (y) if applicable, the
                  ultimate parent corporation that directly or indirectly has
                  beneficial ownership of 100% of the voting securities eligible
                  to elect directors of the Surviving Corporation (the "Parent
                  Corporation"), is represented by Company Voting Securities
                  that were outstanding immediately prior to the consummation of
                  such Business Combination (or, if applicable, is represented
                  by shares into which such Company Voting Securities were
                  converted pursuant to such Business Combination), and such
                  voting power among the holders thereof is in substantially the
                  same proportion as the voting power of such Company Voting
                  Securities among the holders thereof immediately prior to the
                  Business Combination, (B) no person (other than any employee
                  benefit plan sponsored or maintained by the Surviving
                  Corporation or the Parent Corporation), is or becomes the
                  beneficial owner, directly or indirectly, of 20% or more of
                  the total voting power of the outstanding voting securities
                  eligible to elect directors of the Parent Corporation (or, if
                  there is no Parent Corporation, the Surviving Corporation) and
                  (C) at least a majority of the members of the board of
                  directors of the Parent Corporation (or, if there is no Parent
                  Corporation, the Surviving Corporation) were Incumbent
                  Directors at the time of the Board's approval of the execution
                  of the initial agreement providing for such Business
                  Combination (any Business Combination which satisfies all of
                  the criteria specified in (A), (B) and (C) above shall be
                  deemed to be a "Non-Qualifying Transaction"); or

                  (iv) the shareholders of the Company approve a plan of
                  complete liquidation or dissolution of the Company or a sale
                  of all or substantially all of the Company's assets.

         Notwithstanding the foregoing, a change in control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         D.       Governing Law. The Plan shall be governed by and construed in
                  accordance with the laws of the State of Tennessee.

         E.       Successors.  This Plan shall bind any successor of the 
                  Company, its assets or its businesses (whether direct or
                  indirect, by purchase, merger, consolidation or otherwise), in
                  the same manner and to the same extent that the Company would
                  be obligated under this Plan if no succession had taken place.
                  In the case of any transaction in which a successor would not
                  by the foregoing provision or by operation of law be bound by
                  this Plan, the Company shall require such successor expressly
                  and unconditionally to assume and agree to perform the
                  Company's obligations under this Plan, in the same manner and
                  to the same extent that the Company would be required to
                  perform if no such succession had taken place. The term
                  "Company," as used in the Plan, shall mean the Company as
                  hereinbefore defined and any successor or assignee to the
                  business or assets which by reason hereof becomes bound by
                  this Plan.


                                   Page 7 of 7



<PAGE>   1
                                                                   EXHIBIT 10(i)

                      FIRST TENNESSEE NATIONAL CORPORATION
                 AMENDED AND RESTATED PENSION RESTORATION PLAN
                            ADOPTED OCTOBER 25, 1995
                       (As Amended and Restated 1-21-97)

I.       PURPOSE

         This Plan is established by First Tennessee National Corporation and
         any successor thereto and its subsidiaries (herein collectively
         referred to as "the Company") for the purpose of encouraging and
         enabling the Company to attract, motivate and retain key executives
         and for the purpose of providing benefits for certain members of the
         First Tennessee National Corporation Pension Plan (hereinafter called
         "the Program") in excess of the limitations of benefits and
         contributions imposed in respect to such Program by Section 415 and
         any excess that may result from any limitation on compensation that
         may be considered by the Program pursuant to Section 401(a)(17), of
         the Internal Revenue Code of 1986 ("IRC"), as amended.

II.      EFFECTIVE DATE

         The original effective date of the Pension Restoration Plan
         (hereinafter referred to as the "Plan") was January 1, 1984. The
         effective date of this Amended and Restated Pension Restoration Plan
         shall be October 25, 1995.

III.     ADMINISTRATION AND ELIGIBILITY

         A.       The Plan will be administered by the Administration Committee
                  (hereinafter referred to as the "Committee") consisting of
                  the Executive Vice President, Division Manager-Personnel and
                  the Vice- President, Division Manager-Personnel and the
                  Vice-President, Manager Compensation. The executives of the
                  Company who will participate will be a select group of
                  management or highly compensated employees and occupy a
                  position in salary grades 1 through 6, as determined by the
                  Human Resources Committee of the Board of Directors, and will
                  receive benefits in accordance with the provisions of the
                  Plan.

         B.       The Committee will have the discretion, authority and
                  responsibility (1) of interpreting the Plan and any agreement
                  evidencing benefits granted hereunder, and (2) making all
                  other determinations in connection with the administration of
                  the Plan, all of which shall be final and conclusive.

IV.      PAYMENT OF BENEFITS

         A.       In order to qualify to receive the benefits set forth in
                  Paragraph VI, below, a participant must remain employed until
                  age 65, unless an early retirement date is approved by the
                  Human Resources Committee of the Board of Directors.

         B.       Benefits payable pursuant to the terms of the Plan shall be
                  paid directly from the general assets of the Company. Should
                  the Company establish any advance reserve, such reserve or
                  fund shall not under any circumstances be deemed to be an
                  asset of the Plan nor a source of payment of any claims under
                  the Plan but, at all times, shall remain a part of the
                  general assets of the Company.

V.       RETIREMENT DATE

         A participant shall be retired under this Plan on the same Retirement
         Date applicable for him/her under the Program.



                                  Page 1 of 4

<PAGE>   2



VI.      CALCULATION OF BENEFITS

         Commencing with the first month immediately following retirement, each
         Participant shall receive a monthly payment equal to the difference
         between (A) and (B) below:

         A.       The monthly pension that would have been payable from the
                  Program; determined under its rules on the Participant's
                  Retirement Date, but as if the limitations imposed by IRC
                  Section 415 and Section 401(a)(17) did not apply.

         B.       The actual monthly pension payable to the Participant from 
                  the Program.

         Any monthly payment under the Plan shall be payable in the same manner
         and under the same terms and conditions as payments due from the
         Program.

VII.     CLAIMS PROCEDURES

         All claims for benefits under the Plan shall be submitted in writing
         to the Committee. A Participant whose claim for benefits is denied
         shall have the right to a written explanation of the specific reasons
         for such denial and may request the Committee to reconsider such
         denial. Upon such a request for reconsideration the Committee shall
         review its decision with the Participant who may submit in writing
         such facts and issues, and may review such documents as may be
         pertinent. The Committee shall render its decision in writing within
         sixty days. The Committee's decision shall then be final and
         conclusive.

VIII.    MISCELLANEOUS

         A.       Nonalienability. No benefit payable at any time hereunder
                  shall be subject in any manner to alienation, sale, transfer,
                  assignment, pledge, attachment or other legal process, or
                  encumbrances of any kind. Any attempt to alienate, sell,
                  transfer, assign, pledge or otherwise encumber any such
                  benefit, whether currently or hereafter payable, shall be
                  void. Except as otherwise specifically provided by law, no
                  such benefit shall, in any manner, be liable for or subject
                  to the debts or liabilities of any participant or any other
                  person entitled to such benefit.

         B.       No Rights to Employment. The Plan shall not be construed as
                  providing any participant with the right to be retained in
                  the Company's employ or to receive any benefit not
                  specifically provided hereunder.

         C.       Amendment and Termination. The Company shall have the right,
                  at any time and from time to time, to amend in whole or in
                  part, or to terminate any of the provisions of the Plan, and
                  such amendment or termination shall be binding upon all
                  participants and parties interest. Notwithstanding the
                  foregoing, the benefits payable hereunder may not be reduced
                  or terminated for those participants who have attained age
                  65, or for whom an early retirement date has been approved by
                  the Human Resources Committee of the Board of Directors,
                  acting pursuant to Section IV(A) hereof.

         D.       Governing Law. The Plan shall be governed by and construed in 
                  accordance with the Employee Retirement Income Security Act
                  of 1974 (P.L. 93-406) and to the extent not pre-empted
                  thereby, by the laws of the State of Tennessee.

         E.       Successors. This Plan shall bind any successor of the 
                  Company, its assets or its businesses (whether direct or
                  indirect, by purchase, merger, consolidation or otherwise),
                  in the same manner and to the same extent that the Company
                  would be obligated under this Plan if no succession had taken
                  place. In the case of any transaction in which a successor
                  would not by the foregoing provision or by operation of law
                  be bound by this Plan, the Company shall require such
                  successor expressly and unconditionally to assume and agree
                  to perform the Company's obligations under this Plan, in the
                  same manner and to the same extent that the Company would be
                  required to perform if no such succession had taken place.
                  The term "Company," as used in the Plan, shall mean the
                  Company as hereinbefore defined and any successor or assignee
                  to the business or assets which by reason hereof becomes
                  bound by this Plan.



                                  Page 2 of 4

<PAGE>   3



IX.      CHANGE IN CONTROL

         A.       "Change in Control" means the occurrence of any one of the 
                  following events:

                  (i)   individuals who, on January 21, 1997, constitute the
                  Board (the "Incumbent Directors") cease for any reason to
                  constitute at least a majority of the Board, provided that
                  any person becoming a director subsequent to January 21,
                  1997, whose election or nomination for election was approved
                  by a vote of at least three-fourths (3/4) of the Incumbent
                  Directors then on the Board (either by a specific vote or by
                  approval of the proxy statement of the Company in which such
                  person is named as a nominee for director, without written
                  objection to such nomination) shall be an Incumbent Director;
                  provided, however, that no individual elected or nominated as
                  a director of the Company initially as a result of an actual
                  or threatened election contest with respect to directors or
                  as a result of any other actual or threatened solicitation of
                  proxies or consents by or on behalf of any person other than
                  the Board shall be deemed to be an Incumbent Director;

                  (ii)  any "Person" (as defined under Section 3(a)(9) of the
                  Securities Exchange Act of 1934, as amended (the "Exchange
                  Act") and as used in Section 13(d) or Section 14(d) of the
                  Exchange Act) is or becomes a "beneficial owner" (as defined
                  in Rule 13d-3 under the Exchange Act), directly or
                  indirectly, of securities of the Company representing 20% or
                  more of the combined voting power of the Company's then
                  outstanding securities eligible to vote for the election of
                  the Board (the "Company Voting Securities"); provided,
                  however, that the event described in this paragraph (ii)
                  shall not be deemed to be a change in control by virtue of
                  any of the following acquisitions: (A) by the Company or any
                  entity in which the Company directly or indirectly
                  beneficially owns more than 50% of the voting securities or
                  interests (a "Subsidiary"), (B) by an employee stock
                  ownership or employee benefit plan or trust sponsored or
                  maintained by the Company or any Subsidiary, (C) by any
                  underwriter temporarily holding securities pursuant to an
                  offering of such securities, or (D) pursuant to a
                  Non-Qualifying Transaction (as defined in paragraph (iii));

                  (iii) consummation of a merger, consolidation, share exchange
                  or similar form of corporate transaction involving the
                  Company or any of its Subsidiaries that requires the approval
                  of the Company's shareholders, whether for such transaction
                  or the issuance of securities in the transaction (a "Business
                  Combination"), unless immediately following such Business
                  Combination: (A) more than 50% of the total voting power of
                  (x) the corporation resulting from such Business Combination
                  (the "Surviving Corporation"), or (y) if applicable, the
                  ultimate parent corporation that directly or indirectly has
                  beneficial ownership of 100% of the voting securities
                  eligible to elect directors of the Surviving Corporation (the
                  "Parent Corporation"), is represented by Company Voting
                  Securities that were outstanding immediately prior to the
                  consummation of such Business Combination (or, if applicable,
                  is represented by shares into which such Company Voting
                  Securities were converted pursuant to such Business
                  Combination), and such voting power among the holders thereof
                  is in substantially the same proportion as the voting power
                  of such Company Voting Securities among the holders thereof
                  immediately prior to the Business Combination, (B) no person
                  (other than any employee benefit plan sponsored or maintained
                  by the Surviving Corporation or the Parent Corporation), is
                  or becomes the beneficial owner, directly or indirectly, of
                  20% or more of the total voting power of the outstanding
                  voting securities eligible to elect directors of the Parent
                  Corporation (or, if there is no Parent Corporation, the
                  Surviving Corporation) and (C) at least a majority of the
                  members of the board of directors of the Parent Corporation
                  (or, if there is no Parent Corporation, the Surviving
                  Corporation) were Incumbent Directors at the time of the
                  Board's approval of the execution of the initial agreement
                  providing for such Business Combination (any Business
                  Combination which satisfies all of the criteria specified in
                  (A), (B) and (C) above shall be deemed to be a
                  "Non-Qualifying Transaction"); or

                  (iv)  the shareholders of the Company approve a plan of
                  complete liquidation or dissolution of the Company or a sale
                  of all or substantially all of the Company's assets.



                                  Page 3 of 4

<PAGE>   4


         Notwithstanding the foregoing, a Change in Control of the Company
         shall not be deemed to occur solely because any person acquires
         beneficial ownership of more than 20% of the Company Voting Securities
         as a result of the acquisition of Company Voting Securities by the
         Company which reduces the number of Company Voting Securities
         outstanding; provided, that if after such acquisition by the Company
         such person becomes the beneficial owner of additional Company Voting
         Securities that increases the percentage of outstanding Company Voting
         Securities beneficially owned by such person, a change in control of
         the Company shall then occur.

         B.       Notwithstanding anything herein to the contrary, the benefits
                  payable under the Plan (both benefits that have accrued at
                  the time of a Change in Control and those that accrue
                  thereafter) may not be reduced or terminated after a Change
                  in Control for any individual who was a participant in the
                  Plan at the time of the Change in Control.



                                  Page 4 of 4


<PAGE>   1

                                                                   EXHIBIT 10(L)


                      FIRST TENNESSEE NATIONAL CORPORATION
                         1995 EMPLOYEE STOCK OPTION PLAN
                   (As Amended and Restated October 22, 1997)

1.       Purpose. The 1995 Employee Stock Option Plan (the "Plan") of First 
Tennessee National Corporation and any successor thereto (the "Company") is
designed to enable employees of the Company and its subsidiaries to obtain a
proprietary interest in the Company, and thus to share in the future success of
the Company's business. Accordingly, the Plan is intended as a further means not
only of attracting and retaining outstanding personnel, but also of promoting a
closer identity of interest between employees and shareholders.

2.       DEFINITIONS. As used in the Plan, the following terms shall have the
respective meanings set forth below:

         (a)   "Change in Control" means the occurrence of any one of the 
         following events:

         (i)   individuals who, on January 21, 1997, constitute the Board (the
         "Incumbent Directors") cease for any reason to constitute at least a
         majority of the Board, provided that any person becoming a director
         subsequent to January 21, 1997, whose election or nomination for
         election was approved by a vote of at least three-fourths (3/4) of the
         Incumbent Directors then on the Board (either by a specific vote or by
         approval of the proxy statement of the Company in which such person is
         named as a nominee for director, without written objection to such
         nomination) shall be an Incumbent Director; provided, however, that no
         individual elected or nominated as a director of the Company initially
         as a result of an actual or threatened election contest with respect to
         directors or as a result of any other actual or threatened solicitation
         of proxies or consents by or on behalf of any person other than the
         Board shall be deemed to be an Incumbent Director;

         (ii)  any "Person" (as defined under Section 3(a)(9) of the Securities
         Exchange Act of 1934, as amended (the "Exchange Act") and as used in
         Section 13(d) or Section 14(d) of the Exchange Act) is or becomes a
         "beneficial owner" (as defined in Rule 13d-3 under the Exchange Act),
         directly or indirectly, of securities of the Company representing 20%
         or more of the combined voting power of the Company's then outstanding
         securities eligible to vote for the election of the Board (the "Company
         Voting Securities"); provided, however, that the event described in
         this paragraph (ii) shall not be deemed to be a change in control by
         virtue of any of the following acquisitions: (A) by the Company or any
         entity in which the Company directly or indirectly beneficially owns
         more than 50% of the voting securities or interests (a "Subsidiary"),
         (B) by an employee stock ownership or employee benefit plan or trust
         sponsored or maintained by the Company or any Subsidiary, (C) by any
         underwriter temporarily holding securities pursuant to an offering of
         such securities, or (D) pursuant to a Non-Qualifying Transaction (as
         defined in paragraph (iii));

         (iii) the shareholders of the Company approve a merger, consolidation,
         share exchange or similar form of corporate transaction involving the
         Company or any of its Subsidiaries that requires the approval of the
         Company's shareholders, whether for such transaction or the issuance of
         securities in the transaction (a "Business Combination"), unless
         immediately following such Business Combination: (A) more than 50% of
         the total voting power of (x) the corporation resulting from such
         Business Combination (the "Surviving Corporation"), or (y) if
         applicable, the ultimate parent corporation that directly or indirectly
         has beneficial ownership of 100% of the voting securities eligible to
         elect directors of the Surviving Corporation (the "Parent
         Corporation"), is represented by Company Voting Securities that were
         outstanding immediately prior to the consummation of such Business
         Combination (or, if applicable, is represented by shares into which
         such Company Voting Securities were converted pursuant to such Business
         Combination), and such voting power among the holders thereof is in
         substantially the same proportion as the voting power of such Company
         Voting Securities among the holders thereof immediately prior to the
         Business Combination, (B) no person (other than any employee benefit
         plan sponsored or maintained by the Surviving Corporation or the Parent
         Corporation), is or becomes the beneficial owner, directly or
         indirectly, of 20% or more of the total voting power of the outstanding
         voting securities eligible to elect directors of the Parent Corporation
         (or, if there is no Parent Corporation, the Surviving Corporation) and
         (C) at least a majority of the members of the board of directors of the
         Parent Corporation (or, if there is no Parent



                                       1
<PAGE>   2



         Corporation, the Surviving Corporation) were Incumbent Directors at the
         time of the Board's approval of the execution of the initial agreement
         providing for such Business Combination (any Business Combination which
         satisfies all of the criteria specified in (A), (B) and (C) above shall
         be deemed to be a "Non-Qualifying Transaction"); or

         (iv) the shareholders of the Company approve a plan of complete
         liquidation or dissolution of the Company or a sale of all or
         substantially all of the Company's assets.

         Computations required by paragraph (iii) shall be made on and as of the
date of shareholder approval and shall be based on reasonable assumptions that
will result in the lowest percentage obtainable.

         Notwithstanding the foregoing, a change in control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         (b)      "Committee" means the Stock Option Committee or any successor
                  committee designate by the Board of Directors to administer
                  the Stock Option Plan, as provided in Section 5(a) hereof.

         (c)      "Early Retirement" means termination of employment after an
                  employee has fulfilled all service requirements for an early
                  pension, and before his or her Normal Retirement Date, under
                  the terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (d)      "Quota" means the portion of the total number of shares
                  subject to an option which the grantee of the option may
                  purchase during several periods of the term of the option (if
                  the option is subject to quotas), as provided in Section 8(b)
                  hereof. SAR's are granted, if at all, at the time of granting
                  a stock option. If a stock option is subject to quotas, the
                  related SAR is subject to the same quotas.

         (e)      "Retirement" means termination of employment after an employee
                  has fulfilled all service requirements for a pension under the
                  terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (f)      "Subsidiary" means a subsidiary corporation as defined in 
                  Section 425 of the Internal Revenue Code.

         (g)      "Successor" means the legal representative of the estate of a
                  deceased grantee or the person or persons who shall acquire
                  the right to exercise an option or related SAR by bequest or
                  inheritance or by reason of the death of the grantee, as
                  provided in Section 10 hereof.

         (h)      "Term of the Option" means the period during which a
                  particular option or related SAR may be exercised in Section
                  8(a) hereof.

         (i)      "Three months after cessation of employment" means a period of
                  time beginning at 12:01 A.M. on the day following the date
                  notice of termination of employment was given and ending at
                  11:59 P.M. on the date in the third following month
                  corresponding numerically with the date notice of termination
                  of employment was given ( or in the event that the third
                  following month does not have a date so corresponding, then
                  the last day of the third following month).

         (j)      "Five years after (an event occurring on day x)" and "five
                  years from (an event occurring on day x)" means a period of
                  time beginning at 12:01 A.M. on the day following day x and
                  ending at 11:59 P.M. on the date in the fifth following year
                  corresponding numerically with day x (or in the event that the
                  fifth following year does not have a date so corresponding,
                  then the last day of the sixtieth following month).



                                       2
<PAGE>   3



         (k)      "Voluntary Resignation" means any termination of employment
                  that is not involuntary and that is not the result of the
                  employee's death, disability, early retirement or retirement.

3.       EFFECTIVE DATE OF PLAN. The Plan shall become effective when approved 
at a shareholder's meeting by the holders of a majority of the shares of Company
common stock present or represented at the meeting and entitled to vote on the
Plan. No options or related SAR's may be granted under the Plan after the month
and day in the year 2005 corresponding to the day before the month and day on
which the Plan becomes effective. The term of option granted on or before such
date may, however, extend beyond that date, but no incentive stock options may
be granted which are exercisable after the expiration of ten (10) years after
the date of the grant.

4.       SHARES SUBJECT TO THE PLAN.

         (a)      The Company may grant options and related SAR's under the Plan
                  authorizing the issuance of no more than 3,000,000 shares of
                  its $1.25 par value common stock, which will be provided from
                  shares purchased in the open market or privately (that became
                  authorized but unissued shares under state corporation law) or
                  by the issuance of previously authorized but unissued shares.

         (b)      When an option is granted under the Plan, the Committee in its
                  sole discretion may include the grant of a SAR permitting the
                  grantee to elect to receive stock or cash or a combination
                  thereof in exchange for the surrender the unexercised related
                  option or portion thereof. Solely with respect to grantees
                  subject to the reporting and short-swing profits provisions of
                  Section 16 of the Securities Exchange Act of 1934 ("Section 16
                  grantees"), the Committee shall have the sole discretion to
                  consent to or disapprove the election of the grantee to
                  receive cash in full or partial settlement of the SAR. With
                  respect to all other grantees, the election is final without
                  any action by the Committee.

         (c)      Shares as to which options and related SAR's previously
                  granted under this Plan shall for any reason lapse shall be
                  restored to the total number available for grant of options.
                  Shares subject to options surrendered in exchange for the
                  exercise of a SAR shall not be restored to the total number
                  available for the grant of options or related SAR's.

5.       PLAN ADMINISTRATION.

         (a)      The Plan shall be administered by a Stock Option Committee
                  (the "Committee") whose members shall be appointed from time
                  to time by, and shall serve at the pleasure of, the Board of
                  Directors of the Company. In addition, all members shall be
                  directors and shall meet the definitional requirements for
                  "disinterested person" (with any exceptions therein permitted)
                  contained in the then current SEC Rule 16b-3 or any successor
                  provision.

         (b)      The Committee shall adopt such rules of procedure as it may 
                  deem proper.

         (c)      The powers of the Committee shall include plenary authority to
                  interpret the Plan, and subject to the provisions hereof, to
                  determine the persons to whom options and related SAR's shall
                  be granted, the number of shares subject to each option and
                  related SAR, the term of option and related SAR, and the date
                  on which options and related SAR's shall be granted.

6.       ELIGIBILITY.

         (a)      Options and related SAR's may be granted under the Plan to
                  employees of the Company or any subsidiary selected by the
                  Committee. Determination by the Committee of the employees to
                  whom options and related SAR's shall be granted shall be
                  conclusive.

         (b)      An individual may receive more than one option and related
                  SAR, subject, however, to the following limitations: (i) in
                  the case of an incentive stock option (as described in Section
                  422A of the Internal



                                       3
<PAGE>   4



                  Revenue Code of 1986), the aggregate fair market value
                  (determined at the time the options are granted) of the
                  Company's common stock with respect to which incentive stock
                  options are exercisable for the first time during any calendar
                  year by any individual employee (under this Plan and all other
                  similar plans of the Company and its subsidiaries) shall not
                  exceed $100,000, and (ii) the maximum number of shares with
                  respect to which options or SAR's are granted to an individual
                  during the term of the Plan, as defined in Section 3 hereof,
                  shall not exceed 200,000 shares. Incentive stock options
                  granted hereunder shall be clearly identified as such at the
                  time of grant.

7.       OPTION PRICE. The option price per share to be paid by the grantee to 
the Company upon exercise of the option shall be determined by the Committee,
but shall not be less than 100% of the fair market value of the share at the
time the option is granted, nor shall the price per share be less than the par
value of the share. Notwithstanding the prior sentence, the option price per
share may be less than 100% of the fair market value of the share at the time
the option is granted if:

         (a)      The grantee of the option has entered into an agreement with
                  the Company pursuant to which the grant of the option is in
                  lieu of the payment of compensation; and

         (b)      The amount of such compensation when added to the cash
                  exercise price of the option equals at least 100% of the fair
                  market value (at the time the option is granted) of the shares
                  subject to option.

"Fair market value" for purposes of the Plan shall be the mean between the high
and low sales prices at which shares of the Company were sold on the valuation
day as quoted by the Nasdaq Stock Market or, if there were no sales on that day,
then on the last day prior to the valuation day during which there were sales.
In the event that this method of valuation is not practicable, then the
Committee, in its discretion, shall establish the method by which fair market
value shall be determined.

8.       TERMS OR QUOTAS OF OPTIONS AND RELATED SAR'S:

         (a)      TERM. Each option and related SAR granted under the Plan shall
                  be exercisable only during a term (the "Term of the Option")
                  commencing one year, or such other period of time (which may
                  be less than or more than one year) as is determined to be
                  appropriate by the Committee, after the date when the option
                  or related SAR was granted and ending (unless the option and
                  related SAR shall have terminated earlier under other
                  provisions of the Plan) on a date to be fixed by the
                  Committee. Notwithstanding the foregoing, each option and
                  related SAR granted under the Plan shall become exercisable in
                  full immediately upon a Change in Control.

         (b)      QUOTAS. The Committee shall have authority to grant options
                  and related SAR's exercisable in full at any time during their
                  term, or exercisable in quotas. Quotas or portions thereof not
                  purchased in earlier periods shall be cumulated and be
                  available for purchase in later periods. In exercising his or
                  her option or related SAR, the grantee may purchase less than
                  the full quota available to him or her.

         (c)      EXERCISE OF STOCK OPTIONS. Stock options shall be exercised by
                  delivering, mailing, or transmitting to the Committee or its
                  designee the following items:

                  (i)  A notice, in the form, by the method, and at times
                  prescribed by the Committee, specifying the number of shares
                  to be purchased; and

                  (ii) A check or money order payable to the Company for the
                  full option price.

                  In addition, the Committee in its sole discretion may
                  determine that it is an appropriate method of payment for
                  grantees to pay, or make partial payment of, the option price
                  with shares of Company common stock, $1.25 par value, in lieu
                  of cash. In addition, in its sole discretion the Committee may
                  determine that it is an appropriate method of payment for
                  grantees to pay for any shares subject to an option by
                  delivering a properly executed exercise notice together with a
                  copy of irrevocable instructions to a broker to deliver
                  promptly to the Company the amount of sale or loan proceeds to
                  pay the purchase



                                       4
<PAGE>   5



                  price. To facilitate the foregoing, the Company may enter into
                  agreements for coordinated procedures with one or more
                  brokerage firms. The value of Company common stock surrendered
                  in payment of the exercise price shall be its fair market
                  value, determined pursuant to Section 7, on the date of
                  exercise. Upon receipt of such notice of exercise of a stock
                  option and upon payment of the option price by a method other
                  than a cashless exercise, the Company shall promptly deliver
                  to the grantee (or in the event the grantee has executed a
                  deferral agreement, the Company shall deliver to the grantee
                  at the time specified in such deferral agreement) a
                  certificate or certificates for the shares purchased, without
                  charge to him or her for issue or transfer tax.

         (d)      EXERCISE OF SAR'S. Except as required by subsection 8(e), a
                  SAR shall be exercised by delivering, mailing, or transmitting
                  to the Committee or its designee a notice in the form, by the
                  method, and at times prescribed by the Committee, specifying
                  the grantee's election, in accordance with Subsection 4(b), to
                  receive cash, stock, or a combination thereof in full or
                  partial settlement of the SAR, or a portion thereof.

         (e)      CASH SETTLEMENTS OF SAR'S BY SECTION 16 GRANTEES.  
                  Notwithstanding subsection 8(d), solely with respect to
                  Section 16 grantees, an election to receive cash in full or
                  partial settlement of a SAR or a portion thereof and the
                  actual exercise of such SAR shall be made by delivering,
                  mailing, or transmitting, to the Committee or its designee
                  during the period beginning on the third business day
                  following the release for publication of the Company's
                  quarterly or annual sales and earnings and ending on the
                  twelfth business day following such date a notice, in the form
                  and by the method prescribed by the Committee, specifying the
                  grantee's election to receive cash in full or partial
                  settlement of the SAR, or a portion thereof. Such notice shall
                  constitute both the grantee's election to receive cash and the
                  actual exercise of the SAR for a cash settlement.

         (f)      SAR PAYMENTS. Upon the exercise of a SAR in accordance with
                  subsection 8(d), the Company shall promptly deliver to the
                  grantee stock or cash or a combination thereof, in such
                  proportion as has been elected by the grantee pursuant to
                  subsection 8(d), equal to:

                  (i)   The fair market value, as determined in Section 7, of 
                  one share of Company common stock on the date of exercise of
                  the SAR: minus

                  (ii)  The option price of the related option; multiplied by

                  (iii) The number of shares subject to option which are being
                  surrendered in exercise of the SAR, or portion thereof.
                  Provided, however, solely for the purpose of exercising an
                  SAR, the per share gain to the grantee as measured by the
                  difference between the fair market value, as described in (i),
                  and the option price, as described in (ii), shall not exceed
                  200% of the option price. For example, if the option price is
                  $12 per share, the gain may not exceed $24 per share or, in
                  this example, be based on a fair market value at the time of
                  exercise in excess of $36.

         (g)      SAR PAYMENTS TO SECTION 16 GRANTEES. Upon the exercise of a
                  SAR in accordance with subsection 9(e), the Company shall
                  promptly deliver to the grantee cash or the combination of
                  stock and cash, in such proportion as has been elected by the
                  grantee and consented to by the Committee pursuant to
                  subsections 4(b) and 8(e), equal to:

                  (i)   The highest fair market value, as determined in Section 
                  7, of one share of Company common stock occurring during ten
                  business day period specified in subsection 8(e) during which
                  the grantee makes his election and exercises the SAR; minus

                  (ii)  The option price of the related option; multiplied by

                  (iii) The number of shares subject to option which are being
                  surrendered in exercise of the SAR, or portion thereof.
                  Provided, however, solely for the purpose of exercising an
                  SAR, the per share gain to



                                       5
<PAGE>   6



                  the grantee as measured by the difference between the fair
                  market value, as described in (i), and the option price, as
                  described in (ii), shall not exceed 200% of the option price.
                  For example, if the option price is $12 per share, the gain
                  may not exceed $24 per share or, in this example, be based on
                  a fair market value at the time of exercise in excess of $36.

         (h)      POSTPONEMENTS.  The Committee may postpone any exercise of an 
                  option or related SAR for such period of time as the Committee
                  in its discretion reasonably believes necessary to prevent any
                  acts or omissions that the Committee reasonably believes will
                  be or will result in the violation of any state or federal
                  law; and the Company shall not be obligated by virtue of any
                  provision of the Plan or the terms of any prior grant of an
                  option or related SAR to recognize the exercise of an option
                  or related SAR or to sell or issue shares during the period of
                  such postponement. Any such postponement shall automatically
                  extend the time within which the option or related SAR may be
                  exercised, as follows: The exercise period shall be extended
                  for a period of time equal to the number of days of the
                  postponement, but in no event shall the exercise period be
                  extended beyond the last day of the postponement for more days
                  than there were remaining in the option or related SAR's
                  exercise period on the first day of the postponement. Neither
                  the Company, nor its directors of officers, shall have any
                  obligation or liability to the grantee of an option or related
                  SAR or to a successor with respect to any shares as to which
                  the option or related SAR shall lapse because of such
                  postponement.

         (i)      NON-TRANSFERABILITY.  All options and related SAR's granted 
                  under the Plan shall be non-transferable other than by will or
                  by the laws of descent and distribution, subject to Section 10
                  hereof, and an option or related SAR may be exercised during
                  the lifetime of the grantee only by him or her or by his/her
                  guardian or legal representative. Also, if required by the
                  then current Rule 16b-3, or any successor provision, and
                  solely with respect to Section 16 grantees, common stock
                  acquired upon the exercise of an option or related SAR may not
                  be sold for at least six months after acquisition, except in
                  the case of such grantee's death or disability. Also, if
                  required by the then current Rule 16b-3, or any successor
                  provision, and solely with respect to Section 16 grantees,
                  then notwithstanding anything hereunto the contrary, options
                  and SAR's are not exercisable for at least six months after
                  grant except in the case of death or disability.

         (j)      CERTIFICATES. The stock certificate or certificates to be
                  delivered under this Plan may, at the request of the grantee,
                  be issued in his or her name or, with the consent of the
                  Company, the name of another person as specified by the
                  grantee.

         (k)      RESTRICTIONS. This subsection (k) shall be void and of no
                  legal effect in the event of a Change of Control.
                  Notwithstanding anything in any other section or subsection
                  herein to the contrary, the following provisions shall apply
                  to all options and related SAR's, exercises and grantees. An
                  amount equal to the spread realized in connection with the
                  exercise of an option or SAR within six months prior to a
                  grantee's voluntary resignation shall be paid to the Company
                  by the grantee in the event that the grantee, within six
                  months following voluntary resignation, engages, directly or
                  indirectly, in any activity determined by the Committee to be
                  competitive with any activity of the Company or any of its
                  subsidiaries.

         (l)      TAXES. The Company shall be entitled to withhold the amount of
                  any tax attributable to amounts payable or shares deliverable
                  under the Plan, and the Company may defer making payment or
                  delivery of any benefits under the Plan if any tax is payable
                  until indemnified to its satisfaction. The Committee may, in
                  its discretion and subject to such rules which it may adopt,
                  permit a grantee to satisfy, in whole or in part, any federal,
                  state and local withholding tax obligation which may arise in
                  connection with the exercise of a stock option or SAR, by
                  electing either:

                  (i) To have the Company withhold shares of Company common
                  stock from the shares to be issued upon the exercise of the
                  option or SAR;



                                       6
<PAGE>   7



                  (ii)  To permit a grantee to tender back shares of Company
                  common stock issued upon the exercise of an option or SAR; or

                  (iii) To deliver to the Company previously owned shares of
                  Company common stock having a fair market value equal to the
                  amount of the federal, state, and local withholding tax
                  associated with the exercise of the option or SAR.

(m)      ADDITIONAL PROVISIONS APPLICABLE TO OPTION AGREEMENTS IN LIEU OF 
         COMPENSATION. If the Committee, in its discretion permits participants
         to enter into agreements as contemplated by Section 7 herein, then such
         agreements must be irrevocable and cannot be changed by the participant
         once made, and such agreements must be made at least prior to the
         performance of any services with respect to which an option may be
         granted. Also, solely with respect to Section 16 grantees, the date of
         the grant of any option pursuant to an agreement contemplated by
         Section 7 herein must be at least six months after the date on which a
         participant enters into such agreement, and the exercise price must be
         determined by reference to the fair market value of the Company's
         shares on the date of grant. If any participant who enters into such an
         agreement terminates employment prior to the grant of the option, then
         the option will not be granted and all compensation which would have
         been covered by the option will be paid to the participant in cash.

9.       EXERCISE OF OPTION BY GRANTEE ON CESSATION OF EMPLOYMENT. If a person 
to whom an option has been granted shall cease, for a reason other than his or
her death, disability, early retirement, retirement, or voluntary resignation,
to be employed by the Company or a subsidiary, the option and related SAR shall
terminate three months after the cessation of employment, unless it terminates
earlier under other provisions of the Plan. Until the option or related SAR
terminates, it may be exercised by the grantee for all or a portion of the
shares as to which the right to purchase had accrued under the Plan at the time
of cessation of employment, subject to all applicable conditions and
restrictions provided in Section 8 hereof. If a person to whom an option or
related SAR has been granted shall retire or become disabled, the option and
related SAR shall terminate five years after the date of early retirement,
retirement or disability, unless it terminates earlier under the Plan. Although
such exercise by a retiree or disabled grantee is not limited to the exercise
rights which had accrued at the date of early retirement, retirement or
disability, such exercise shall be subject to all applicable conditions and
restrictions prescribed in Section 8 hereof. If a person shall voluntarily
resign, his option and related SAR to the extent not previously exercised shall
terminate at once.

10.      EXERCISE OF OPTION OR RELATED SAR AFTER DEATH OF GRANTEE. If the 
grantee of an option and related SAR shall die while in the employ of the
Company or within three months after ceasing to be an employee, and if the
option and related SAR was in effect at the time of his or her death (whether or
not its term had then commenced), the option and related SAR may, until the
expiration of five years from the date of death of the grantee or until the
earlier expiration of the term of the option and related SAR, be exercised by
the successor of the deceased grantee. Although such exercise is not limited to
the exercise rights which had accrued at the date of death of the grantee, such
exercise shall be subject to all applicable conditions and restrictions
prescribed in Section 8 hereof.

11.      PYRAMIDING OF OPTIONS. The Committee in its sole discretion may from 
time to time permit the method of exercising options known as pyramiding (the
automatic application of shares received upon the exercise of a portion of a
stock option to satisfy the exercise price for additional portions of the
option).

12.      SHAREHOLDER RIGHTS. No person shall have any rights of a shareholder by
virtue of a stock option and related SAR except with respect to shares actually
issued to him or her, and issuance of shares shall confer no retroactive right
to dividends.

13.      ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in the number of
outstanding shares of common stock of the Company occurring through stock splits
or stock dividends after the adoption of the Plan shall be reflected
proportionately:



                                       7
<PAGE>   8


         (a)      In an increase in the aggregate number of shares then
                  available for the grant of options and related SAR's under the
                  Plan, or becoming available through the termination of options
                  and related SAR's previously granted but unexercised;

         (b)      In the number available to grant to any one person;

         (c)      In the number subject to options and related SAR's then 
                  outstanding; and

         (d)      In the quotas remaining available for exercise under 
                  outstanding options and related SAR's,

and a proportionate reduction shall be made in the per-share option price as to
any outstanding options and related SAR's or portions thereof not yet exercised.
Any fractional shares resulting from such adjustments shall be eliminated. If
changes in capitalization other than those considered above shall occur, the
Board of Directors shall make such adjustments in the number and class of shares
for which options and related SAR's may thereafter be granted, and in the number
and class of shares remaining subject to options and related SAR's previously
granted and in the per-share option price as the Board in its discretion may
consider appropriate, and all such adjustments shall be conclusive; provided,
however, that the Board shall not make any adjustments with respect to the
number of shares subject to previously granted incentive stock options or
available for grant as options if such adjustment would constitute the adoption
of a new plan requiring shareholder approval before further incentive stock
options could be granted.

14.      TERMINATION, SUSPENSION, OR MODIFICATION OF PLAN. The Board of 
Directors may at any time terminate, suspend, or modify the Plan, except that
the Board of Directors shall not amend the Plan in violation of law and shall
not, without shareholder approval, make any amendment to the Plan (other than
amendments pursuant to Section 13 herein) that would:

         (a)      Increase the number of shares specified in Section 4(a);

         (b)      Extend the duration of the Plan specified in Section 3; or

         (c)      Modify the class of employees eligible to receive options and
                  related SAR's under the Plan.

No termination, suspension, or modification of the Plan shall adversely affect
any right acquired by any grantee, or by any successor of a grantee (as provided
in Section 10 hereof), under the terms of an option and related SAR's granted
before the date of such termination, suspension, or modification, unless such
grantee or successor shall consent, but it shall be conclusively presumed that
any adjustment for changes in capitalization as provided in Section 13 does not
adversely affect any such right.

15.      APPLICATION OF PROCEEDS. The proceeds received by the Company from the 
sale of its shares under the Plan will be used for general corporate purposes.

16.      NO RIGHT TO EMPLOYMENT. Neither the adoption of the Plan nor the 
granting of any stock option or SAR shall confer upon the grantee any right to
continue in the employ of the Company or any of its subsidiaries or interfere in
any way with the right of the Company or the subsidiary to terminate such
employment at any time.

17.      SUCCESSORS. This Plan shall bind any successor of the Company, its 
assets or its businesses (whether direct or indirect, by purchase, merger,
consolidation or otherwise), in the same manner and to the same extent that the
Company would be obligated under this Plan if no succession had taken place. In
the case of any transaction in which a successor would not by the foregoing
provision or by operation of law be bound by this Plan, the Company shall
require such successor expressly and unconditionally to assume and agree to
perform the Company's obligations under this Plan, in the same manner and to the
same extent that the Company would be required to perform if no such succession
had taken place. The term "Company," as used in the Plan, shall mean the Company
as hereinbefore defined and any successor or assignee to the business or assets
which by reason hereof becomes bound by this Plan.


                                       8

<PAGE>   1
                                                                   EXHIBIT 10(m)

                      FIRST TENNESSEE NATIONAL CORPORATION
                        NON-EMPLOYEE DIRECTORS' DEFERRED
                         COMPENSATION STOCK OPTION PLAN
                      AMENDED AND RESTATED OCTOBER 22, 1997

1.       PURPOSE. The Non-Employee Directors' Deferred Compensation Stock Option
         Plan of the First Tennessee National Corporation has been adopted to
         advance the interests of shareholders by encouraging non-employee
         members of the Board of Directors to acquire proprietary interests in
         the Company in the form of Stock Options granted in lieu of
         Retainer/Fees that otherwise would have been paid in cash for serving
         on the Board of Directors or any committee thereof.

2.       DEFINITIONS. As used in the Plan, the following terms shall have the
         respective meanings set forth below:

         (a)   "Board" means the Board of Directors of the Company.

         (b)   "Common Stock" means the common stock, par value $1.25 per share,
               of the Company.

         (c)   "Company" means the First Tennessee National Corporation, a
               corporation established under the laws of the State of Tennessee.

         (d)   "Deferred Compensation Stock Option" or "Stock Option" means a
               right granted at the election of a Non- Employee Director 
               pursuant to Section 6.

         (e)   "Disability" means total and permanent disability, which if the 
               Participant were an employee of the Company, would be treated as 
               a total and permanent disability under the terms of the 
               Company's long-term disability plan for employees, as may be in 
               effect from time to time.

         (f)   "Early Retirement" means retirement from Board service after the 
               age of 55 with 120 or more full months of aggregate Board 
               service.

         (g)   "Fair Market Value" means the average of the high and low sales 
               prices at which shares of Common Stock are traded, as publicly 
               reported by the Wall Street Journal, on the applicable date or, 
               if there were no sales of Common Stock reported for such date, 
               the last prior date for which a sale is reported.

         (h)   "Grant Date" means the applicable date, as specified in 
               Section 7, on which a Stock Option is granted to a Non-Employee 
               Director by reason of an election made pursuant to Section 6.

         (i)   "Non-Employee Director" means a member of the Board who is not
               an employee of the Company or any subsidiary or affiliate of
               the Company at the time such person elects to receive 
               Retainer/Fees in the form of Stock Options.

         (j)   "Normal Retirement" means the date at which any Non-Employee
               Director is no longer qualified to serve on the Board based on
               the then-current retirement age policy contained in the
               Company's by-laws or, if not in the by-laws, as adopted by the
               Board.

         (k)   "Participant" means a person who has received one or more
               Stock Options or the legal representative, heir or estate of
               such person.

         (l)   "Plan" means the Non-Employee Directors' Deferred Compensation 
               Stock Option Plan.

         (m)   "Retainer/Fees" means the retainer and meeting attendance fees
               payable to a Non-Employee Director for service as member of
               the Board and/or member of any committee of the Board.


                                   Page 1 of 7


<PAGE>   2



         (n) "1934 Act" means the Securities Exchange Act of 1934, as amended
         from time to time.

3.       EFFECTIVE DATE. The Plan shall be effective on the date it is approved
         by the shareholders of the Company and shall remain in effect through
         the last Grant Date occurring in calendar year 1999, unless the Plan is
         terminated by the Board earlier than such date subject to the
         provisions of Section 11. If shareholder approval is not obtained by
         June 30, 1995, the Plan shall be nullified and all elections to receive
         Stock Options shall be rescinded and all Non-Employee Directors shall
         receive cash equal to all Retainer/Fees that had been the subject of an
         election hereunder. Upon termination of the Plan, the applicable terms
         of the Plan shall continue to apply to all Stock Options which are
         outstanding on the date the Plan is terminated and to any Stock Options
         which are granted subsequent to such date pursuant to Section 11.

4.       PLAN OPERATION.  The Plan is intended to meet the requirements of a 
         "formula" plan" for purposes of Rule 16b-3 under the 1934 Act as
         currently applicable to the Plan and accordingly is intended to be
         self-governing. To this end the Plan is expected to require no
         discretionary action by any administrative body except as contemplated
         by Section 5(b). However, should any questions of interpretation arise,
         they shall be resolved by the Human Resources Committee of the Board or
         such other Committee as the Board may from time to time designate. The
         Plan shall be interpreted to comply with Rule 16b-3 under the 1934 Act,
         as then applicable to the Company's employee benefit plans, and any
         action under this Plan that would be inconsistent with the requirements
         of Rule 16b-3 as then applicable shall be null and void.

5.       COMMON STOCK AVAILABLE FOR STOCK OPTIONS.

         (a)      A maximum of 450,000 shares of Common Stock may be issued upon
                  the exercise of Stock Options granted under the Plan. Shares
                  of Common Stock shall not be deemed issued until the
                  applicable Stock Option has been exercised and, accordingly,
                  any shares of Common Stock represented by Stock Options which
                  expire unexercised or which are canceled shall remain
                  available for issuance under the Plan.

         (b)      The Board, as it deems appropriate to preserve Participant's
                  benefits and to meet the intent of the Plan, may make
                  equitable adjustments to the number of shares available under
                  the Plan and covered by outstanding Stock Options and to the
                  exercise prices of outstanding Stock Options in the event of
                  any change in capitalization or similar action affecting
                  Common Stock. Such actions may include, but are not limited
                  to, any stock dividend, stock split, combination or exchange
                  of shares, merger, consolidation, recapitalization, spin-off
                  or other distribution (other than normal cash dividends) of
                  Company assets to shareholders, or any other change affecting
                  the Common Stock.

6.       ELECTIONS TO RECEIVE STOCK OPTIONS. Each Non-Employee may make a
         one-time irrevocable election to receive Stock Options under the Plan,
         provided that such election conforms to the following:

         (a)      Each Non-Employee Director serving as of January 1, 1995, must
                  make his or her election under the Plan no later than December
                  31, 1996. Such election, if any, shall be applicable to
                  Retainer/Fees otherwise payable to such Non-Employee Director
                  for service from the first day of the month following the date
                  of such election through December 31, 1999, subject to the
                  requirements of Section 9.

         (b)      Each Non-Employee Director who is newly appointed or elected
                  to the Board after January 1, 1995, must make his or her
                  election, if any, under the Plan no later than 30 days
                  following the commencement of such person's Board service.
                  Such election, if any, shall be applicable to Retainer/Fees
                  earned by such Non- Employee Director from the date of such
                  election through December 31, 1999, subject to the
                  requirements of Section 9. The above notwithstanding, no
                  election under the Plan shall be permitted after June 30,
                  1999.

         (c)      In making an irrevocable election to receive Retainer/Fees in
                  the form of Stock Options, the Non-Employee Director must
                  designate that the election is for all or a specified portion
                  of the Retainer/Fees payable to him or her through December
                  31, 1999.

                                   Page 2 of 7


<PAGE>   3



7.       EFFECTIVE GRANT DATES.

         (a)      The Grant Dates for Stock Options granted pursuant to an
                  election covered by Section 6(a) made by a Non- Employee
                  Director serving on the Board as of January 1, 1995 shall be
                  June 30 and December 31 for each of the calendar years such
                  election is in effect.

         (b)      The Grant Dates for Stock Options granted pursuant to an
                  election covered by Section 6(b) made by a Non- Employee
                  Director elected or appointed to the Board after January 1,
                  1995, shall be:

                  (i)      For the initial Stock Option granted, the earliest
                           calendar date specified by Section 7(a) to occur
                           after such election, or, if then required by Rule
                           16b-3 under the 1934 Act as then applicable to the
                           Plan, the last day of the second full calendar
                           quarter of Board service after an election pursuant
                           to Section 6 has been made.

                  (ii)     For all Stock Options granted subsequent to the
                           initial Stock Option, each subsequent June 30 and
                           December 31 for each of the calendar years such
                           election is in effect.

8.       STOCK OPTION GRANTS. Stock Options granted under the Plan shall have 
         the following terms and conditions:

         (a)      Each Stock Option shall have a per share exercise price equal 
                  to 85% of the Fair Market Value on the Grant Date.

         (b)      Each Stock Option shall cover the number of shares determined 
                  by the following formula:

         Amount of Retainer/Fees Earned
         -------------------------------               = Number of Common Shares
         Fair Market Value - 85% x Fair Market Value

                  If the number of Common Shares resulting from this calculation
                  is not a whole number, the amount will be rounded up to the
                  next whole number. The "Amount of Retainer/Fees Earned" for
                  purposes of this calculation shall be such amount as was
                  payable to the Participant since the prior applicable Grant
                  Date or since the first day of the month following the date of
                  the election in the case of an election pursuant to Section
                  6(a), or the date of the election in the case of an election
                  pursuant to Section 6(b).

         (c)      Each Stock Option shall expire on the twentieth anniversary of
                  its Grant Date, subject to earlier or later expiration in
                  accordance with Section 9.

         (d)      Each Stock Option shall be immediately exercisable upon grant,
                  except, however, that the Board may postpone the exercise of a
                  Stock Option during such period of time that is deemed
                  reasonably necessary to prevent any acts or omissions that the
                  Board reasonably believes could result in the violation of any
                  state or federal law.

9.       TERMINATION OF BOARD SERVICE.

         (a)      If a Non-Employee Director terminates Board service for any
                  reason (or becomes an employee of the Company) prior to a
                  Grant Date upon which he or she would otherwise receive a
                  Stock Option under the Plan, no future Stock Options shall be
                  granted to him or her and any Retainer/Fees that have been
                  earned, but which were to be paid in the form of a Stock
                  Option will be paid in cash instead.

         (b)      If a Participant terminates Board service with less than 120
                  full months of aggregate Board service or prior to Normal or
                  Early Retirement for any reason other than death or
                  Disability, all outstanding Stock Options held by such
                  Participant shall expire on the first anniversary of such
                  person's termination of Board service.


                                   Page 3 of 7


<PAGE>   4



         (c)      If a Participant terminates Board service due to death,
                  Disability or because of Normal or Early Retirement, each
                  outstanding Stock Option held by such Participant shall
                  terminate at the earlier of the fifth anniversary of such
                  Participant's termination of Board service or the end of the
                  term of the Stock Option.

         (d)      The above notwithstanding, any Stock Option held by a
                  Participant at the time of the Participant's death shall
                  expire on the later of the date provided for by Section 9(b)
                  or 9(c), or the first anniversary of the Participant's death.

10.      EXERCISE PAYMENT.  A Stock Option, or portion thereof, may be 
         exercised  by written notice of the exercise delivered to the Human 
         Resources Committee of the Board, or its designee, accompanied by 
         payment of the exercise price. Such payment may be made by cash, 
         personal check or Common Stock already owned by the Participant,
         valued at the Fair Market Value on the date of exercise, or a
         combination of such payment methods. As soon as practicable after
         notice of exercise and receipt of full payment for shares of Common
         Stock being acquired (or, in the event the Participant has executed a
         deferral agreement pursuant to Section 12 hereof, at the time
         specified in such deferral agreement), the Company shall deliver a
         certificate to the Participant representing the Common Stock purchased
         through the Stock Option.

11.      TERMINATION, SUSPENSION AND AMENDMENT OF THE PLAN.  The Board may at 
         any time terminate, suspend or amend the Plan, except that the Plan may
         not be amended in any manner which knowingly would: (a) cause the Plan
         not to comply with Rule 16b-3 under the 1934 Act as then applicable to
         the Company's employee benefit plans; (b) cause Participants not to be
         deemed "disinterested persons" for purposes of Rule 16b-3 under the
         1934 Act as then applicable to the Company's employee benefits plans;
         or (c) adversely affect a Participant's rights under the Plan, without
         the consent of the Participant. If the Plan is terminated or suspended
         prior to December 31, 1999, any Retainer/Fees which have been earned
         but not paid as of the effective date of termination of the Plan and
         which are the subject of an election pursuant to Section 6, will be
         delivered in the form of Stock Options on the appropriate Grant Date,
         notwithstanding that such date is subsequent to the date the Plan has
         otherwise been terminated or suspended.

12.      RELOAD OPTION GRANTS AND DEFERRAL OF RECEIPT OF SHARES.

         (a)      Reload Grants. Automatically upon the compliance by the 
         Participant with the following, the Participant will receive an 
         additional option (a "Reload Option") at the time and subject to the 
         terms and conditions described in this Section 12(a):

                  1.       The Participant must exercise a Stock Option, using
                           the attestation method of exercise to pay all or a
                           portion of the exercise price of the Stock Option.
                           Under the "attestation method" the Participant or
                           other person who holds legal title to shares of
                           Common Stock beneficially owned by the Participant
                           attests to the ownership of a sufficient amount of
                           shares of Common Stock to pay all or a portion of the
                           exercise price of the Stock Option without actually
                           tendering such shares, and as a result the Company
                           issues to the Participant (or defers delivery of)
                           that number of shares equal to the number of shares
                           subject to Stock Option or Reload Option being
                           exercised net of the shares attested to.

                  2.       The Participant must not have previously received the
                           grant of a Reload Option in connection with the
                           exercise of a portion of the Stock Option.

                  3.       The Participant must be a current Director of the
                           Corporation at the time of the exercise of the Stock
                           Option.

                  4.       There must be at least one year remaining in the term
                           of the Stock Option at the time of its exercise.

                  5.       The Reload Option will be granted on and as of the
                           time and date of the valid exercise of the Stock
                           Option by the Participant.

                  6.       The exercise price per share of the Reload Option
                           will be the Fair Market Value of one share of


                                   Page 4 of 7


<PAGE>   5



                           Common Stock on the date of exercise of Stock Option.

                  7.       The number of shares of Common Stock with respect to
                           which the Reload Option will be granted will be equal
                           to the number of shares attested to by the
                           Participant in payment in all or a portion of the
                           exercise price of the Stock Option.

                  8.       The Reload Option will be exercisable during a term
                           commencing at the time of the valid exercise of the
                           Stock Option and ending on the same date at the same
                           time as the original term of the Stock Option ends.

                  9.       No Reload Option will be granted upon the exercise of
                           a Reload Option.

                  10.      A Participant who has received more than one Stock
                           Option and who otherwise complies with this Section
                           12(a) will receive a Reload Option with respect to
                           each such Stock Option.

                  11.      The sale or other transfer of certain of the shares
                           received upon the exercise of a Reload Option will be
                           restricted, as follows:

                           (i)      No restriction will apply to the shares
                                    received upon the exercise of a Reload
                                    Option if the Reload Option was granted in
                                    connection with the exercise of an option in
                                    which the Participant elected to defer
                                    receipt of shares.

                           (ii)     Subject to (v), the restriction will apply
                                    to that number of shares received upon the
                                    exercise of a Reload Option equal to the
                                    product of x times y times z divided by w,
                                    where "x" is the number of shares received
                                    upon the exercise of the Reload Option, "y"
                                    is .50, "z" is the difference between the
                                    fair market value of one share at the time
                                    of exercise minus the exercise price of one
                                    share, and "w" is the fair market value of
                                    one share at the time of exercise.

                           (iii)    The restriction period will last until the
                                    earliest to occur of the following: five
                                    years following the exercise of the Reload
                                    Option, death, disability, Normal
                                    Retirement, Early Retirement, a change in
                                    control as defined in the Company's 1997
                                    Employee Stock Option Plan or termination of
                                    service as a director for any reason.

                           (iv)     During the restriction period the
                                    Participant cannot sell or otherwise
                                    transfer the shares, and the shares either
                                    will be legended accordingly or will be held
                                    in book-entry form by the Company's transfer
                                    agent with appropriate limitations on
                                    transfer ability in place.

                           (v)      In the event that the Participant determines
                                    to sell shares of Common Stock to pay the
                                    taxes associated with the exercise of a
                                    Reload Option, then 50% of the shares so
                                    sold to pay the taxes may be shares that
                                    otherwise would be restricted pursuant to
                                    the provisions hereof.

         (b) Deferral of Receipt of Shares. A Participant who complies with the
         following terms and conditions is permitted to defer receipt of shares
         of Common Stock covered by a Stock Option or a Reload Option and
         thereby defer recognition of income thereon at the time of the exercise
         of the Stock Option or Reload Option:

                  1.       The Participant must enter into an irrevocable
                           deferral agreement, which provides for the deferral
                           of delivery of shares of Common Stock to the
                           Participant following the Participant's exercise of a
                           Stock Option or Reload Option, and at least six
                           months must elapse before the Stock Option or Reload
                           Option covered by the deferral agreement is
                           exercised.

                  2.       The Participant must use the "attestation" method of
                           exercising the Stock Option or Reload Option or
                           portion thereof with respect to which receipt of
                           shares will be deferred.


                                   Page 5 of 7


<PAGE>   6




           3.       The shares attested to in payment of the exercise price must
                    be "mature" shares; that is, the shares must either have
                    been purchased in the open market by the Participant or if
                    the shares were acquired directly from the Company pursuant
                    to an employee benefit plan, the shares must have been owned
                    for six months prior to the exercise.

           4.       The Participant must be a current Director of the Company
                    both at the time of execution of the deferral agreement and
                    at the time of the exercise of the Stock Option or Reload
                    Option, receipt of the shares of which will be deferred.

           5.       The Participant must select a deferral period, which is a
                    period of time that ends on any future date, not in any
                    event to exceed actual retirement (whether Normal Retirement
                    or Early Retirement) plus five years.

           6.       For each Participant electing to defer, upon the exercise of
                    the Stock Option or Reload Option, no shares will be
                    transferred to the Participant and a deferral account will
                    be established by the Company, consisting of a subaccount
                    reflecting phantom stock units and a subaccount representing
                    cash equal to the earnings credited to the account with
                    respect to the dividend equivalents and interest thereon.
                    The Participant's phantom stock subaccount will be credited
                    with phantom stock units, based on the number of shares with
                    respect to which the Stock Option or Reload Option was
                    exercised by the Participant, net of the number of shares
                    attested to in payment of the exercise price, with each
                    phantom stock unit being equivalent to one share of Common
                    Stock. Additional phantom stock units will be credited to
                    the Participant's phantom stock subaccount at the time of
                    the payment of any stock split or stock dividend that is
                    declared with respect to the Company's Common Stock, having
                    a payment date that occurs after the exercise of a Stock
                    Option or Reload Option pursuant to this Section 12(b) and
                    before the deferral period with respect thereto has
                    terminated corresponding to such stock split or stock
                    dividend with the result that each Participant shall be
                    issued that number of shares of Common Stock at the
                    termination of the deferral period that the Participant
                    would have owned had he or she exercised the relevant Stock
                    Option or Reload Option without deferring and then
                    maintained ownership of such shares of Common Stock through
                    the payment date of such stock split or stock dividend.

           7.       Earnings will be credited to the Participant's cash
                    subaccount and accrued on the phantom stock units as
                    follows: on each date on which the Company pays a dividend
                    on its shares of Common Stock, an amount equivalent to such
                    dividend will be credited to the Participant's account with
                    respect to each phantom stock unit. Then, as of January 1st
                    of each year, an additional amount will be credited to the
                    Participant's account to reflect earnings on the dividend
                    equivalents from the time they were credited to the account
                    for the prior plan year. The rate of earnings will be the
                    rate disclosed under the caption "Annualized Ten Year
                    Treasury Rate" in the Federal Reserve Statistical Release in
                    January of the year following the year with respect to which
                    earnings are to be credited, and the amount will be computed
                    by multiplying the dividend equivalent by the rate by a
                    factor representing the fraction of the year (100% for a
                    January 1st dividend equivalent, 75% for an April 1st
                    dividend equivalent, 50% for a July 1st dividend equivalent,
                    and 25% for a October 1 dividend equivalent) remaining after
                    the dividend equivalent was credited to the Participant's
                    account. The rate applicable to the portion of the year in
                    which a distribution from the deferral account is made to
                    the Participant will be the rate employed for the previous
                    year. Interest will compound as follows: for any cash
                    credited to the account that existed on the first day of the
                    prior plan year (excluding any dividend equivalent that is
                    credited to the account on such day), earnings will be
                    credited in an amount equal to the amount of such cash
                    multiplied by the applicable ten year treasury rate factor.






                                   Page 6 of 7


<PAGE>   7


                  8.       Payment from the Participant's deferral account will
                           be made in a single lump sum, computed as follows:
                           with respect to the Participant's phantom stock
                           subaccount, one share of Common Stock will be paid to
                           the Participant for each phantom stock unit credited
                           to such subaccount, and with respect to the
                           Participant's cash subaccount, cash in the amount
                           credited to such subaccount will be paid to the
                           Participant.

                  9.       Payment from the Participant's deferral account will
                           be made to the Participant (or, in the event of the
                           Participant's death, his or her beneficiary
                           identified in the deferral agreement) on the earliest
                           of the date selected by the Participant, a change in
                           control as defined in the Company's 1997 Employee
                           Stock Option Plan, death, disability, or termination
                           of service as a director for any reason other than
                           Normal Retirement or Early Retirement.

                  10.      If the Participant does not exercise the option with
                           respect to which a deferral has been elected in
                           accordance with the terms of the deferral agreement,
                           the option will be forfeited by the Participant and
                           canceled by the Company.

         (c)      General. The term "Stock Option" as used in Sections 2(k), 3
                  (the last sentence), 5, 8(d), 9(b), 9(d), 10 and 12 shall be
                  deemed to include a "Reload Option" for all purposes of such
                  Sections.

13.      GENERAL PROVISIONS.

         (a)      Stock Options shall not be transferable or assignable other
                  than by (a) will or the laws of descent and distribution, or
                  (b) to the extent permitted by Rule 16b-3 under the 1934 Act
                  as then applicable to the Company's employee benefits plans,
                  by gift or other transfer to either (i) any trust or estate in
                  which the original award recipient or such person's spouse or
                  other immediate relative has a substantial beneficial interest
                  or (ii) a spouse or other immediate relative, provided that
                  such a transfer will continue to require such Stock Options to
                  be disclosed pursuant to Item 403 of Regulation S-K under the
                  Securities Act of 1933, as amended from time to time.

         (b)      Stock Options shall be evidenced by written agreements or such
                  other appropriate documentation prescribed by the Human
                  Resources Committee of the Board or its designee.

         (c)      Neither the Plan nor the granting of Stock Options nor any
                  other action taken pursuant to the Plan, shall constitute or
                  be evidence of any agreement or understanding, express or
                  implied, that the Company shall retain the services of a
                  Participant for any period of time or at any particular rate
                  of compensation as a member of the Board. Nothing in the Plan
                  shall in any way limit or affect the right of the Board or the
                  shareholders of the Company to remove any Participant from the
                  Board or otherwise terminate his or her service as a member of
                  the Board.

         (d)      The validity, construction and effect of the plan and any such
                  actions taken under or relating to the Plan shall be
                  determined in accordance with the laws of the State of
                  Tennessee and applicable federal law.


                                   Page 7 of 7


<PAGE>   1

                                                                      EXHIBIT 21

                            PARENTS AND SUBSIDIARIES

         The following is a list of all subsidiaries of First Tennessee National
Corporation at December 31, 1997. Each subsidiary is 100% owned by its immediate
parent, and all are included in the Consolidated Financial Statements:

<TABLE>
<CAPTION>
                                                                       Type of Ownership         Jurisdiction of
         Subsidiary                                                    By the Corporation        Incorporation
         ----------                                                    ------------------        ---------------
<S>                                                                    <C>                       <C>
Cleveland Bank & Trust Company                                         Direct                    Tennessee
First National Bank of Springdale                                      Direct                    United States
First Tennessee Bank National Association (1)                          Direct                    United States
  "A" PLUS Strategic Alliances, Inc.                                   Indirect                  Tennessee
  Check Consultants, Incorporated                                      Indirect                  Tennessee
          Check Consultants Company of Tennessee, Inc.                 Indirect                  Tennessee
  Community Leasing Corporation *                                      Indirect                  Tennessee
  Community Money Center, Inc.*                                        Indirect                  Tennessee
  East Tennessee Service Corporation                                   Indirect                  Tennessee
         Upper East Tennessee Insurance Agency                         Indirect                  Tennessee
  Federal Flood Certification Corporation                              Indirect                  Texas
  First Funds, Inc.*                                                   Indirect                  Tennessee
  First Tennessee Brokerage, Inc.                                      Indirect                  Tennessee
  First Tennessee Capital Assets Corporation                           Indirect                  Tennessee
  First Tennessee Commercial Loan Management, Inc.                     Indirect                  Tennessee
  First Tennessee Equipment Finance Corporation                        Indirect                  Tennessee
  First Tennessee Housing Corporation                                  Indirect                  Tennessee
  First Tennessee Merchant Equipment, Inc                              Indirect                  Tennessee
  First Tennessee Merchant Services, Inc.                              Indirect                  Tennessee
  FT Mortgage Holding Corporation                                      Indirect                  Illinois
              FT Mortgage Companies (2)                                Indirect                  Kansas
                   First Tennessee Mortgage Services, Inc.             Indirect                  Tennessee
  FT Reinsurance Company                                               Indirect                  Vermont
  Hickory Venture Capital Corporation                                  Indirect                  Alabama
  JPO, Inc.                                                            Indirect                  Tennessee
  TSMM Corporation                                                     Indirect                  Tennessee
First Tennessee Bank National Association Mississippi                  Direct                    United States
FTB Futures Corporation*                                               Direct                    Tennessee
Hickory Capital Corporation                                            Direct                    Tennessee
Highland Capital Management Corp.                                      Direct                    Tennessee
Martin & Company, Inc.(3)                                              Direct                    Tennessee
Mountain Financial Company*                                            Direct                    Tennessee
Norlen Life Insurance Company                                          Direct                    Arizona
Peoples and Union Bank                                                 Direct                    Tennessee
Peoples Bank                                                           Direct                    Mississippi
Planters Bank                                                          Direct                    Mississippi
  *Inactive.
</TABLE>

         (1)      Divisions of this subsidiary do business in certain
                  jurisdictions under the following names: First Express, First
                  Money Center, First Securities Company in Mobile, First
                  Tennessee Capital Markets, Garland Capital Management, Garland
                  Trust, Gulf Pacific Mortgage.

         (2)      Divisions of this subsidiary do business in certain
                  jurisdictions under the following names: Atlantic Coast
                  Mortgage, Carl I. Brown Mortgage, CIB Mortgage, Customer One
                  Mortgage, Emerald Mortgage, EquiBanc Mortgage Corporation, 1st
                  Coastal Mortgage, First Tennessee Mortgage Company, Inc., FTB
                  Mortgage Services, HomeBanc Mortgage Corporation, MNC
                  Mortgage, Mortgage Resources, Patriot Financial Group, Premier
                  Mortgage, Premier Mortgage Resources, Priority One, Mortgage
                  Bankers, Select Mortgage Resources, Sunbelt National Mortgage.

         (3)      On 1-2-98 this corporation changed its name from First
                  Tennessee Acquisition Corporation, Inc., upon its acquisition
                  of the partnership interests of Martin & Company, L.P.



<PAGE>   1
                                                                    EXHIBIT 23


                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS


As independent public accountants, we hereby consent to the incorporation of
our report dated January 20, 1998, included in First Tennessee National
Corporation's 1998 Proxy Statement, into the Company's 1997 Form 10-K and
previously filed registration statement file Nos. 33-8029, 33-9846, 33-40398,
33-44142, 33-52561, 33-57241, 33-58975, 33-63809, 33-64471, 333-16225,
333-16227, 333-17457, 333-17457-01, 333-17457-02, 333-17457-03, and 333-17457-04
and to all references to our firm included therein.


Arthur Andersen LLP

Memphis, Tennessee
March 23, 1998





<PAGE>   1
                                                                    EXHIBIT 24

                               POWER OF ATTORNEY

         KNOW ALL MEN BY THESE PRESENTS, that each person whose signature
appears below does hereby constitute and appoint ELBERT L. THOMAS, JR., JAMES
F. KEEN, CLYDE A. BILLINGS, JR., and TERESA A. ROSENGARTEN, jointly and each of
them severally, his or her true and lawful attorney-in-fact and agent, with
full power of substitution and resubstitution, for him or her and in his or her
name, place and stead, in any and all capacities, to execute and sign the
Annual Report on Form 10-K for the fiscal year ended December 31, 1997 to be
filed with the Securities and Exchange Commission, pursuant to the provisions
of the Securities Exchange Act of 1934, by First Tennessee National Corporation
("Corporation") and, further, to execute and sign any and all amendments
thereto and to file the same, with all exhibits thereto and other documents in
connection therewith, with the Securities and Exchange Commission, granting
unto said attorneys-in-fact and agents, and each of them, or their or his or
her substitute or substitutes, full power and authority to do and perform each
and every act and thing requisite or necessary to be done in and about the
premises, as fully to all intents and purposes as the undersigned might or
could do in person, hereby ratifying and confirming all the acts that said
attorneys-in-fact and agents, or any of them, or their or his or her substitute
or substitutes, may lawfully do or cause to be done by virtue hereof.

<TABLE>
<CAPTION>

         Signature                       Title                              Date
         ---------                       -----                              ---- 

<S>                              <C>                                  <C>
Ralph Horn                       Chairman of the Board,               March 23, 1998
- ---------------------------      President and Chief Executive
Ralph Horn                       Officer and a Director
                                 (principal executive officer)

Elbert L. Thomas, Jr.            Executive Vice President and         March 23, 1998
- ---------------------------      Chief Financial Officer
Elbert L. Thomas, Jr.            (principal financial officer)


James F. Keen                    Senior Vice President and            March 23, 1998
- ---------------------------      Controller (principal
James F. Keen                    accounting officer)


Robert C. Blattberg              Director                             March 23, 1998
- ---------------------------
Robert C. Blattberg

Carlos H. Cantu                  Director                             March 23, 1998
- ---------------------------
Carlos H. Cantu
</TABLE>



                                  Page 1 of 2

<PAGE>   2

<TABLE>

<S>                                 <C>                               <C>
George E. Cates                     Director                          March 23, 1998
- ----------------------------
George E. Cates

J. Kenneth Glass                    Director                          March 23, 1998
- ----------------------------
J. Kenneth Glass


James A. Haslam, III                Director                          March 23, 1998
- ----------------------------
James A. Haslam, III


John C. Kelley, Jr.                 Director                          March 23, 1998
- ----------------------------
John C. Kelley, Jr.


R. Brad Martin                      Director                          March 23, 1998
- ----------------------------
R. Brad Martin


Joseph Orgill, III                  Director                          March 23, 1998
- ----------------------------
Joseph Orgill, III


Vicki R. Palmer                     Director                          March 23, 1998
- ----------------------------
Vicki R. Palmer


Michael D. Rose                     Director                          March 23, 1998
- ----------------------------
Michael D. Rose


William B. Sansom                   Director                          March 23, 1998
- ----------------------------
William B. Sansom


                                    Director                          March   , 1998
- ----------------------------
Gordon P. Street, Jr.
</TABLE>



                                   Page 2 of 2

<TABLE> <S> <C>

<ARTICLE> 9
<LEGEND>
                                                                      EXHIBIT 27
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM FIRST
TENNESSEE NATIONAL CORPORATION'S DECEMBER 31, 1997, FINANCIAL STATEMENTS FILED
IN ITS 10-K AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCES TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1997
<PERIOD-START>                             JAN-01-1997
<PERIOD-END>                               DEC-31-1997
<CASH>                                         775,760
<INT-BEARING-DEPOSITS>                           2,522
<FED-FUNDS-SOLD>                               225,861
<TRADING-ASSETS>                               253,240
<INVESTMENTS-HELD-FOR-SALE>                  2,133,303
<INVESTMENTS-CARRYING>                          53,230
<INVESTMENTS-MARKET>                            54,323
<LOANS>                                      9,551,998
<ALLOWANCE>                                    125,859
<TOTAL-ASSETS>                              14,387,897
<DEPOSITS>                                   9,671,779
<SHORT-TERM>                                 2,788,067
<LIABILITIES-OTHER>                            705,062
<LONG-TERM>                                    168,893
                          100,000
                                          0
<COMMON>                                        80,131
<OTHER-SE>                                     873,965
<TOTAL-LIABILITIES-AND-EQUITY>              14,387,897
<INTEREST-LOAN>                                776,457
<INTEREST-INVEST>                              139,823
<INTEREST-OTHER>                                25,013
<INTEREST-TOTAL>                               941,293
<INTEREST-DEPOSIT>                             311,563
<INTEREST-EXPENSE>                             458,197
<INTEREST-INCOME-NET>                          483,096
<LOAN-LOSSES>                                   51,115
<SECURITIES-GAINS>                                (713)
<EXPENSE-OTHER>                                785,044
<INCOME-PRETAX>                                315,067
<INCOME-PRE-EXTRAORDINARY>                     315,067
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   197,472
<EPS-PRIMARY>                                     1.54
<EPS-DILUTED>                                     1.50
<YIELD-ACTUAL>                                    4.23
<LOANS-NON>                                     38,219
<LOANS-PAST>                                    33,345
<LOANS-TROUBLED>                                   196
<LOANS-PROBLEM>                                 36,937
<ALLOWANCE-OPEN>                               117,748
<CHARGE-OFFS>                                   54,275
<RECOVERIES>                                    11,271
<ALLOWANCE-CLOSE>                              125,859
<ALLOWANCE-DOMESTIC>                           125,859
<ALLOWANCE-FOREIGN>                                  0
<ALLOWANCE-UNALLOCATED>                              0
        

</TABLE>


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