FIRST TENNESSEE NATIONAL CORP
10-Q, 1999-11-12
NATIONAL COMMERCIAL BANKS
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<PAGE>   1

                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D. C. 20549

       (Mark one)

           (X) QUARTERLY REPORT PURSUANT TO SECTION 13 or 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 1999

                               --------------

                                       OR

          ( ) TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For the transition period from             to
                              -------------  -------------

                        Commission file number   000-4491
                                                 --------

                      FIRST TENNESSEE NATIONAL CORPORATION
                    ----------------------------------------
             (Exact name of registrant as specified in its charter)

           Tennessee                                      62-0803242
- ----------------------------------                   -------------------
  (State or other jurisdiction of                     (I.R.S. Employer
 incorporation or organization)                      Identification No.)


165 Madison Avenue, Memphis, Tennessee                       38103
- ---------------------------------------                    ---------
(Address of principal executive offices)                   (Zip Code)

                                 (901) 523-4027
              ----------------------------------------------------
              (Registrant's telephone number, including area code)

                                      None
              ----------------------------------------------------
              (Former name, former address and former fiscal year,
                          if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

Yes  [x]    No  [ ]

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practicable date.

Common Stock, $.625 par value                         130,374,434
- -----------------------------                -------------------------------
           Class                             Outstanding at October 31, 1999


<PAGE>   2




                      FIRST TENNESSEE NATIONAL CORPORATION

                                      INDEX

Part I. Financial Information

Part II. Other Information

Signatures

Exhibit Index


<PAGE>   3




                                     PART I.

                                     ------

                              FINANCIAL INFORMATION

Item 1.  Financial Statements.
- ------------------------------

           The Consolidated Statements of Condition

           The Consolidated Statements of Income

           The Consolidated Statements of Shareholders' Equity

           The Consolidated Statements of Cash Flows

           The Notes to Consolidated Financial Statements

This financial information reflects all adjustments which are, in the opinion of
management, necessary for a fair presentation of the financial position and
results of operations for the interim periods presented.


<PAGE>   4
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF CONDITION                                   First Tennessee National Corporation
- -----------------------------------------------------------------------------------------------------------

                                                                       September 30            December 31
                                                               ----------------------------    ------------
(Dollars in thousands)(Unaudited)                                  1999            1998            1998
- --------------------------------------------------------------------------------------------   ------------
<S>                                                            <C>             <C>             <C>
ASSETS:
Cash and due from banks                                        $    860,519    $    726,605    $    811,881
Federal funds sold and securities
  purchased under agreements to resell                              297,398         134,011         124,239
- --------------------------------------------------------------------------------------------   ------------
    Total cash and cash equivalents                               1,157,917         860,616         936,120
- --------------------------------------------------------------------------------------------   ------------
Investment in bank time deposits                                      1,598           2,786           1,211
Capital markets securities inventory                                502,796         397,980         358,304
Mortgage loans held for sale                                      2,910,874       2,841,957       4,227,443
Securities available for sale                                     1,953,055       1,910,299       1,816,485
Securities held to maturity (market value of
 785,065 at September 30, 1999; $686,156 at
 September 30, 1998; and $610,364 at December 31, 1998)             810,394         684,491         609,804
Loans, net of unearned income                                     8,956,320       8,315,716       8,557,064
  Less:  Allowance for loan losses                                  139,426         135,413         136,013
- --------------------------------------------------------------------------------------------   ------------
    Total net loans                                               8,816,894       8,180,303       8,421,051
- --------------------------------------------------------------------------------------------   ------------
Premises and equipment, net                                         304,553         236,908         254,292
Real estate acquired by foreclosure                                  17,065          15,513          16,242
Mortgage servicing rights, net                                      868,589         518,991         664,438
Intangible assets, net                                              131,162         129,052         132,845
Capital markets receivables and other assets                      1,627,100       1,469,113       1,295,726
- --------------------------------------------------------------------------------------------   ------------
TOTAL ASSETS                                                   $ 19,101,997    $ 17,248,009    $ 18,733,961
============================================================================================   ============
LIABILITIES AND SHAREHOLDERS' EQUITY:
Deposits:
  Interest-bearing                                             $  9,674,515    $  8,384,401    $  8,665,175
  Noninterest-bearing                                             2,748,857       2,716,088       3,057,864
- --------------------------------------------------------------------------------------------   ------------
    Total deposits                                               12,423,372      11,100,489      11,723,039
- --------------------------------------------------------------------------------------------   ------------
Federal funds purchased and securities
  sold under agreements to repurchase                             1,979,934       2,136,500       2,912,018
Commercial paper and other short-term borrowings                  1,494,301       1,336,243       1,427,274
Capital markets payables and other liabilities                    1,480,796       1,257,096       1,057,646
Term borrowings                                                     376,877         266,468         414,450
- --------------------------------------------------------------------------------------------   ------------
    Total liabilities                                            17,755,280      16,096,796      17,534,427
- --------------------------------------------------------------------------------------------   ------------
Guaranteed preferred beneficial interests in
  First Tennessee's junior subordinated debentures                  100,000         100,000         100,000
- --------------------------------------------------------------------------------------------   ------------
SHAREHOLDERS' EQUITY:
Preferred stock - no par value (5,000,000 shares authorized,
  but unissued)                                                          --              --              --
Common stock - $.625 par value (shares authorized -
  400,000,000; shares issued - 130,681,481 at
  September 30, 1999; 128,087,054 at September 30, 1998;
  and 128,974,362 at December 31, 1998)                              81,676          80,054          80,609
Capital surplus                                                     159,144          78,128          96,778
Undivided profits                                                 1,018,112         867,918         908,977
Accumulated other comprehensive income                               (9,157)         25,392          12,872
Deferred compensation on restricted stock incentive plans            (6,245)         (1,434)         (1,209)
Deferred compensation obligation                                      3,187           1,155           1,507
- --------------------------------------------------------------------------------------------   ------------
    Total shareholders' equity                                    1,246,717       1,051,213       1,099,534
- --------------------------------------------------------------------------------------------   ------------
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY                     $ 19,101,997    $ 17,248,009    $ 18,733,961
============================================================================================   ============
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>
<PAGE>   5


<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF INCOME                                                   First Tennessee National Corporation
- ------------------------------------------------------------------------------------------------------------------------
                                                                Three Months Ended               Nine Months Ended
                                                                   September 30                     September 30
                                                          -----------------------------   ------------------------------
(Dollars in thousands except per share data)(Unaudited)        1999            1998            1999             1998
- ------------------------------------------------------------------------------------------------------------------------
<S>                                                       <C>              <C>            <C>              <C>
INTEREST INCOME:
Interest and fees on loans                                 $    189,399    $    181,038    $    552,229     $    541,827
Interest on investment securities:
  Taxable                                                        46,001          42,654         127,250          115,324
  Tax-exempt                                                        602             895           2,093            2,838
Interest on mortgage loans held for sale                         55,458          51,112         179,570          130,170
Interest on capital markets securities inventory                  7,746           9,351          25,057           21,442
Interest on other earning assets                                  4,006           3,217          10,456            9,828
- ------------------------------------------------------------------------------------------------------------------------
    Total interest income                                       303,212         288,267         896,655          821,429
- ------------------------------------------------------------------------------------------------------------------------
INTEREST EXPENSE:
Interest on deposits:
  Savings                                                         1,450           1,812           4,317            5,466
  Checking interest and money market account                     25,900          28,317          78,547           85,415
  Certificates of deposit under $100,000 and other time          30,326          35,921          93,431          110,581
  Certificates of deposit $100,000 and more                      38,878          29,836         115,056           72,790
Interest on short-term borrowings                                53,155          52,482         144,403          139,053
Interest on term borrowings                                       6,176           5,238          19,041           14,134
- ------------------------------------------------------------------------------------------------------------------------
    Total interest expense                                      155,885         153,606         454,795          427,439
- ------------------------------------------------------------------------------------------------------------------------
NET INTEREST INCOME                                             147,327         134,661         441,860          393,990
Provision for loan losses                                        14,110          13,127          43,915           39,427
- ------------------------------------------------------------------------------------------------------------------------
NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES             133,217         121,534         397,945          354,563
- ------------------------------------------------------------------------------------------------------------------------
NONINTEREST INCOME:
Mortgage banking                                                158,919         160,063         503,393          375,120
Capital markets                                                  27,832          35,370         102,397          103,590
Deposit transactions and cash management                         27,431          23,358          77,255           66,125
Trust services and investment management                         15,715          12,619          45,059           38,080
Merchant processing                                              12,880          10,074          37,805           25,023
Cardholder fees                                                   7,084           5,392          18,098           15,258
Equity securities gains                                           1,871              --           1,863               38
Debt securities gains/(losses)                                      (12)              9             (76)             (91)
All other income and commissions                                 34,592          21,035          81,302           54,677
- ------------------------------------------------------------------------------------------------------------------------
    Total noninterest income                                    286,312         267,920         867,096          677,820
- ------------------------------------------------------------------------------------------------------------------------
ADJUSTED GROSS INCOME AFTER PROVISION FOR LOAN LOSSES           419,529         389,454       1,265,041        1,032,383
- ------------------------------------------------------------------------------------------------------------------------
NONINTEREST EXPENSE:
Employee compensation, incentives and benefits                  154,175         145,038         490,461          391,452
Amortization of mortgage servicing rights                        22,784          28,851          83,619           70,796
Operations services                                              16,886          14,931          49,449           42,889
Occupancy                                                        19,706          13,543          52,408           36,958
Equipment rentals, depreciation and maintenance                  14,618          11,636          41,731           32,023
Communications and courier                                       13,816          10,636          38,853           30,340
Advertising and public relations                                  6,724           7,398          23,323           18,628
Amortization of intangible assets                                 2,629           2,726           7,806            8,021
All other expense                                                63,102          57,948         194,278          150,878
- ------------------------------------------------------------------------------------------------------------------------
    Total noninterest expense                                   314,440         292,707         981,928          781,985
- ------------------------------------------------------------------------------------------------------------------------
INCOME BEFORE INCOME TAXES                                      105,089          96,747         283,113          250,398
Applicable income taxes                                          35,671          34,927          99,694           89,477
- ------------------------------------------------------------------------------------------------------------------------
NET INCOME                                                 $     69,418    $     61,820    $    183,419     $    160,921
========================================================================================================================
EARNINGS PER SHARE                                         $        .53    $        .48    $       1.41     $       1.26
- ------------------------------------------------------------------------------------------------------------------------
DILUTED EARNINGS PER SHARE                                 $        .52    $        .47    $       1.37     $       1.22
- ------------------------------------------------------------------------------------------------------------------------
WEIGHTED AVERAGE SHARES OUTSTANDING                         131,128,788     128,264,415     130,546,944      128,104,556
- ------------------------------------------------------------------------------------------------------------------------
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>

<PAGE>   6
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY  First Tennessee National Corporation
- -------------------------------------------------------------------------------------

(Dollars in thousands)(Unaudited)                              1999           1998
- -------------------------------------------------------------------------------------
<S>                                                        <C>            <C>
BALANCE, JANUARY 1                                         $ 1,099,534    $   954,096
Net income                                                     183,419        160,921
Other comprehensive income:
  Unrealized market adjustments, net of tax and
  reclassification adjustment                                  (22,029)        10,059
- -------------------------------------------------------------------------------------
Comprehensive income                                           161,390        170,980
- -------------------------------------------------------------------------------------
Cash dividends declared                                        (74,285)       (63,369)
Common stock issued:
  Keystone Mortgage, Inc. acquisition                              (66)         5,221
  Cambridge Mortgage Company acquisition                           704             --
  For exercise of stock options                                 29,933         17,868
Tax benefit from non-qualified stock options                    11,320         15,315
Common stock repurchased                                        (2,908)       (61,835)
Amortization on restricted stock incentive plans                 1,579            988
Common stock adjustment McGuire Mortgage Co. acquisition          (259)            --
Other                                                           19,775         11,949
- -------------------------------------------------------------------------------------
BALANCE, SEPTEMBER 30                                      $ 1,246,717    $ 1,051,213
=====================================================================================
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>

<PAGE>   7
<TABLE>
<CAPTION>
CONSOLIDATED STATEMENTS OF CASH FLOWS                   First Tennessee National Corporation
- --------------------------------------------------------------------------------------------

                                                                     Nine Months Ended
                                                                       September 30
                                                                ----------------------------
(Dollars in thousands)(Unaudited)                                   1999             1998
- --------------------------------------------------------------------------------------------
<S>                                                             <C>              <C>
OPERATING ACTIVITIES:
Net income                                                      $   183,419      $   160,921
Adjustments to reconcile net income to net cash
  provided/(used) by operating activities:
    Provision for loan losses                                        43,915           39,427
    Provision for deferred income tax                                83,665           48,158
    Depreciation and amortization of premises and equipment          38,329           27,931
    Amortization of mortgage servicing rights                        83,619           70,796
    Amortization of intangible assets                                 7,806            8,021
    Net other amortization and accretion                             42,615            9,393
    Market value adjustment on foreclosed property                    4,240           13,250
    Gain on sale of securitized loans                                    --             (643)
    Equity securities gains                                          (1,863)             (38)
    Debt securities losses                                               76               91
    Net gains on disposal of fixed assets                              (232)            (385)
    Gain on sale of bank branches                                    (4,245)            (567)
    Net (increase)/decrease in:
      Capital markets securities inventory                         (134,976)        (144,740)
      Mortgage loans held for sale                                1,316,569       (1,599,573)
      Capital markets receivables                                  (278,343)        (341,203)
      Interest receivable                                             3,483          (14,859)
      Other assets                                                 (477,836)        (532,390)
    Net increase/(decrease) in:
      Capital markets payables                                      381,491          273,909
      Interest payable                                                 (947)          (7,675)
      Other liabilities                                               2,937          268,180
- --------------------------------------------------------------------------------------------
        Total adjustments                                         1,110,303       (1,882,917)
- --------------------------------------------------------------------------------------------
Net cash (used)/provided by operating activities                  1,293,722       (1,721,996)
- --------------------------------------------------------------------------------------------
INVESTING ACTIVITIES:
Held to maturity securities:
  Maturities                                                        174,341           86,291
  Purchases                                                              --               --
Available for sale securities:
  Sales                                                              32,056           42,387
  Maturities                                                        568,600          640,262
  Purchases                                                        (697,010)        (439,318)
Premises and equipment:
  Sales                                                               9,301            1,872
  Purchases                                                         (91,822)         (55,382)
Net decrease in loans                                              (853,938)        (845,589)
Increase in investment in bank time deposits                           (387)            (264)
Proceeds from loan securitizations                                       --           72,756
Sale of bank branches, net of cash and cash equivalents              (4,778)          (7,654)
Acquisitions, net of cash and cash equivalents acquired              (8,505)          (9,311)
- --------------------------------------------------------------------------------------------
Net cash used by investing activities                              (872,142)        (513,950)
- --------------------------------------------------------------------------------------------
FINANCING ACTIVITIES:
Common stock:
  Exercise of stock options                                          32,027           18,111
  Cash dividends                                                    (73,857)         (84,587)
  Repurchase of shares                                               (2,908)         (61,854)
Term borrowings:
  Issuance                                                           52,421           99,218
  Payments                                                          (90,273)          (1,811)
Net increase/(decrease) in:
  Deposits                                                          747,874        1,441,188
  Short-term borrowings                                            (865,067)         684,676
- --------------------------------------------------------------------------------------------
Net cash (used)/provided by financing activities                   (199,783)       2,094,941
- --------------------------------------------------------------------------------------------
Net increase/(decrease) in cash and cash equivalents                221,797         (141,005)
- --------------------------------------------------------------------------------------------
Cash and cash equivalents at beginning of period                    936,120        1,001,621
- --------------------------------------------------------------------------------------------
Cash and cash equivalents at end of period                      $ 1,157,917      $   860,616
============================================================================================
Total interest paid                                             $   455,527      $   434,922
Total income taxes paid                                              18,472           22,499
- --------------------------------------------------------------------------------------------
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>


<PAGE>   8

NOTE 1 - FINANCIAL INFORMATION

The unaudited interim consolidated financial statements have been prepared in
accordance with generally accepted accounting principles. In the opinion of
management, all necessary adjustments have been made for a fair presentation of
financial position and results of operations for the periods presented. The
operating results for the three month and nine month periods ended September 30,
1999, are not necessarily indicative of the results that may be expected going
forward. For further information, refer to the audited consolidated financial
statements and footnotes included in the 1999 Proxy Statement & 1998 Financial
Information.

In June 1998, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standards (SFAS) No. 133, "Accounting for Derivative
Instruments and Hedging Activities." This Statement requires that an entity
recognize all derivatives as either assets or liabilities in the statement of
condition and measure those instruments at fair value. The accounting for
changes in the fair value of a derivative depends on the intended use of the
derivative and the resulting designation. This Statement has been amended by
SFAS No. 137 which delayed the effective date to fiscal years beginning after
June 15, 2000; which for First Tennessee will mean the first quarter of 2001.
Earlier adoption is allowed. Because of the complexity of this standard and
uncertainties associated with predicting future derivative usage and related
fair values, it is not practicable at this time to predict what the impact of
adopting this Statement will be to First Tennessee's financial position and
results of operations.

On January 1, 1999, First Tennessee adopted SFAS No. 134, "Accounting for
Mortgage-Backed Securities Retained after Securitization of Mortgage Loans Held
for Sale by a Mortgage Banking Enterprise." This Statement amends SFAS No. 65,
which required that retained securities be classified as trading securities.
SFAS No. 134 allows these securities to be classified as trading, held to
maturity or available for sale based on the intent and ability of the
enterprise.

On January 1, 1999, First Tennessee adopted Statement of Position 98-5,
"Reporting on the Costs of Start-up Activities." This Statement requires that
the costs of start-up activities, including organization costs, be expensed as
incurred. The impact of adopting this standard was immaterial to First
Tennessee.


<PAGE>   9

NOTE 2 - BUSINESS COMBINATIONS/DIVESTITURES

On March 31, 1999, First Tennessee acquired Cambridge Mortgage Company of
Seattle, Washington, for approximately 22,000 shares of its common stock.
Cambridge was merged into FT Mortgage Companies, an indirect wholly-owned
subsidiary of First Tennessee. This acquisition was accounted for as a purchase
and was immaterial to First Tennessee.

On June 1, 1999, First Tennessee Bank National Association, a wholly-owned
subsidiary of First Tennessee National Corporation, acquired from National
Processing Co. their remittance processing business locations in Atlanta,
Dallas, Louisville and Phoenix for approximately $6.0 million. The acquisition
of these units was accounted for as a purchase and was immaterial to First
Tennessee.

On July 20, 1999, First Tennessee completed the sale of substantially all of the
assets and liabilities of Planters Bank of Tunica, Mississippi, a wholly-owned
subsidiary, to First Security Bank of Batesville, Mississippi. This transaction
was completed for approximately $10.5 million and was immaterial to First
Tennessee.

On October 1, 1999, First Tennessee acquired Elliot Ames, Inc. of Los Altos,
California, for approximately 242,000 shares of its common stock. Elliot Ames
was merged into FT Mortgage Companies, an indirect wholly-owned subsidiary of
First Tennessee. This acquisition was accounted for as a purchase and was
immaterial to First Tennessee.


<PAGE>   10

NOTE 3 - EARNINGS PER SHARE

The following table shows a reconciliation of earnings per share to diluted
earnings per share.

<TABLE>
<CAPTION>
                                                         Three Months Ended            Nine Months Ended
                                                            September 30                  September 30
                                                     ---------------------------   ---------------------------
(Dollars in thousands, except per share data)            1999           1998           1999           1998
- --------------------------------------------------------------------------------------------------------------
<S>                                                  <C>            <C>            <C>            <C>
EARNINGS PER SHARE COMPUTATION:
Net income                                                $69,418        $61,820       $183,419       $160,921

Weighted average shares outstanding                   130,685,907    127,987,844    130,153,949    127,965,200
Shares attributable to deferred compensation              442,881        276,571        392,995        139,356
- --------------------------------------------------------------------------------------------------------------
Total weighted average shares per income statement    131,128,788    128,264,415    130,546,944    128,104,556

Earnings per share                                        $   .53        $   .48       $   1.41       $   1.26
- --------------------------------------------------------------------------------------------------------------
DILUTED EARNINGS PER SHARE COMPUTATION:
Net income                                                $69,418        $61,820       $183,419       $160,921

Weighted average shares outstanding                   131,128,788    128,264,415    130,546,944    128,104,556
Dilutive effect due to stock options                    3,046,877      3,215,503      3,661,797      3,669,142
- --------------------------------------------------------------------------------------------------------------
Weighted average shares outstanding, as adjusted      134,175,665    131,479,918    134,208,741    131,773,698

Diluted earnings per share                                $   .52        $   .47       $   1.37       $   1.22
- --------------------------------------------------------------------------------------------------------------
<FN>
*As a result of the Real Estate Mortgage Investment Conduit (REMIC) certain
 securitized consumer and permanent mortgage loans are now classified as REMIC
 securities
</FN>
</TABLE>


<PAGE>   11
NOTE 4 - LOANS

The composition of the loan portfolio at September 30 is detailed below:

<TABLE>
<CAPTION>
(Dollars in thousands)                                     1999         1998
- -------------------------------------------------------------------------------
<S>                                                     <C>          <C>
Commercial                                              $4,330,516   $4,076,573
Consumer*                                                3,136,311    2,832,518
Permanent mortgage*                                        470,550      408,034
Credit card receivables                                    578,370      573,248
Real estate construction                                   407,882      397,686
Nonaccrual - Regional banking group                         11,476        8,437
Nonaccrual - Mortgage banking                               21,215       19,220
- -------------------------------------------------------------------------------
  Loans, net of unearned income                          8,956,320    8,315,716
Allowance for loan losses                                  139,426      135,413
- -------------------------------------------------------------------------------
Total net loans                                         $8,816,894   $8,180,303
===============================================================================
<FN>
*As a result of the Real Estate Mortgage Investment Conduit (REMIC) certain
 securitized consumer and permanent mortgage loans are now classified as REMIC
 securities
</FN>
</TABLE>

The following table presents information concerning nonperforming loans at
September 30:

<TABLE>
<CAPTION>
(Dollars in thousands)                                       1999        1998
- -------------------------------------------------------------------------------
<S>                                                         <C>         <C>
Impaired loans                                              $12,599     $ 9,270
Other nonaccrual loans                                       20,092      18,387
- -------------------------------------------------------------------------------
Total nonperforming loans                                   $32,691     $27,657
===============================================================================
</TABLE>


Nonperforming loans consist of impaired loans, other nonaccrual loans and
certain restructured loans. An impaired loan is a loan that management believes
the contractual amount due probably will not be collected. Impaired loans are
generally carried on a nonaccrual status. Nonaccrual loans are loans on which
interest accruals have been discontinued due to the borrower's financial
difficulties. Management may elect to continue the accrual of interest when the
estimated net realizable value of collateral is sufficient to recover the
principal balance and accrued interest.

Generally, interest payments received on impaired loans are applied to
principal. Once all principal has been received, additional payments are
recognized as interest income on a cash basis. The following table presents
information concerning impaired loans:

<TABLE>
<CAPTION>
                                      Three Months Ended     Nine Months Ended
                                         September 30           September 30
                                      ------------------     ------------------
(Dollars in thousands)                 1999       1998        1999       1998
- -------------------------------------------------------------------------------
<S>                                   <C>         <C>        <C>         <C>
Total interest on impaired loans      $    50     $  488     $   365     $  845
Average balance of impaired loans      12,792      8,668      13,027      8,904
- -------------------------------------------------------------------------------
</TABLE>

An allowance for loan losses is maintained for all impaired loans. Activity in
the allowance for loan losses related to non-impaired loans, impaired loans, and
for the total allowance for the nine months ended September 30, 1999 and 1998,
is summarized as follows:

<TABLE>
<CAPTION>
(Dollars in thousands)                   Non-impaired   Impaired        Total
- -------------------------------------------------------------------------------
<S>                                       <C>            <C>          <C>
Balance at December 31, 1997              $ 122,107      $ 3,752      $ 125,859
Allowance for acquisitions                      140           --            140
Provision for loan losses                    39,487          (60)        39,427
Securitization adjustment                    (3,575)          --         (3,575)
Charge-offs                                  33,562        1,634         35,196
  Less loan recoveries                        8,126          632          8,758
- -------------------------------------------------------------------------------
    Net charge-offs                          25,436        1,002         26,438
- -------------------------------------------------------------------------------
Balance at September 30, 1998             $ 132,723      $ 2,690      $ 135,413
===============================================================================

Balance at December 31, 1998              $ 133,572      $ 2,441      $ 136,013
Provision for loan losses                    36,492        7,423         43,915
Securitization adjustment                    (1,790)          --         (1,790)
Adjustment due to divesture                    (893)          --           (893)
Charge-offs                                  37,416        6,593         44,009
  Less loan recoveries                        4,885        1,305          6,190
- -------------------------------------------------------------------------------
    Net charge-offs                          32,531        5,288         37,819
- -------------------------------------------------------------------------------
BALANCE AT September 30, 1999             $ 134,850      $ 4,576      $ 139,426
===============================================================================
</TABLE>


<PAGE>   12

NOTE 5 - BUSINESS SEGMENT INFORMATION

First Tennessee provides traditional retail/commercial banking and other
financial services to its customers. These products and services are categorized
into two broad groups: a regional banking group and national lines of business.
The national lines of business include mortgage banking, capital markets and
transaction processing. The other segment is used to isolate corporate items.
Total revenue, expense and asset levels reflect those which are specifically
identifiable or which are allocated based on an internal allocation method.
Because the allocations are based on internally developed assignments and
allocations, they are to an extent subjective. This assignment and allocation
has been consistently applied for all periods presented. The following table
reflects the approximate amounts of consolidated revenue, expense, tax, and
assets for the quarterly and year to date periods ending September 30, 1999 and
1998.


<TABLE>
<CAPTION>
                          Regional
                          Banking      Mortgage    Capital  Transaction
(Dollars in thousands)     Group        Banking    Markets   Processing   Other    Consolidated
- -----------------------------------------------------------------------------------------------
<S>                     <C>           <C>          <C>        <C>        <C>        <C>
3Q99
Interest income         $   223,418   $   66,213   $  9,112   $  4,469   $    --    $   303,212
Interest expense             94,536       52,718      8,183        448        --        155,885
- -----------------------------------------------------------------------------------------------
  Net interest income       128,882       13,495        929      4,021        --        147,327
Other revenues               66,842      161,135     27,846     28,631     1,858        286,312
Other expenses*             127,136      153,709     20,886     24,284     2,535        328,550
- -----------------------------------------------------------------------------------------------
  Pre-tax income             68,588       20,921      7,889      8,368      (677)       105,089
Income taxes                 21,716        8,058      2,974      3,180      (257)        35,671
- -----------------------------------------------------------------------------------------------
Net income              $    46,872   $   12,863   $  4,915   $  5,188   $  (420)   $    69,418
===============================================================================================
Average assets          $12,206,651   $5,182,985   $749,903   $493,788   $    --    $18,633,327
- -----------------------------------------------------------------------------------------------
3Q98
Interest income         $   214,816   $   58,051   $ 11,234   $  4,166   $    --    $   288,267
Interest expense             96,997       46,191     10,064        354        --        153,606
- -----------------------------------------------------------------------------------------------
  Net interest income       117,819       11,860      1,170      3,812        --        134,661
Other revenues               54,087      161,171     35,374     17,277        11        267,920
Other expenses*             113,887      146,623     26,625     16,667     2,032        305,834
- -----------------------------------------------------------------------------------------------
  Pre-tax income             58,019       26,408      9,919      4,422    (2,021)        96,747
Income taxes                 20,457        9,835      3,723      1,680      (768)        34,927
- -----------------------------------------------------------------------------------------------
Net income              $    37,562   $   16,573   $  6,196   $  2,742   $(1,253)   $    61,820
===============================================================================================
Average assets          $11,240,955   $4,343,648   $827,575   $464,932   $    --    $16,877,110
- -----------------------------------------------------------------------------------------------
<FN>
*Includes loan loss provision.
</FN>
</TABLE>

<TABLE>
<CAPTION>
                          Regional
                          Banking      Mortgage    Capital  Transaction
(Dollars in thousands)     Group        Banking    Markets   Processing   Other    Consolidated
- -----------------------------------------------------------------------------------------------
<S>                     <C>           <C>          <C>        <C>        <C>        <C>
Year To Date 99
Interest income         $   646,458   $  205,716   $ 30,846   $ 13,635   $    --    $   896,655
Interest expense            268,399      157,861     26,909      1,626        --        454,795
- -----------------------------------------------------------------------------------------------
  Net interest income       378,059       47,855      3,937     12,009        --        441,860
Other revenues              183,234      508,807    102,409     70,859     1,787        867,096
Other expenses*             374,292      507,805     77,567     59,584     6,595      1,025,843
- -----------------------------------------------------------------------------------------------
  Pre-tax income            187,001       48,857     28,779     23,284    (4,808)       283,113
Income taxes                 62,778       19,043     10,852      8,848    (1,827)        99,694
- -----------------------------------------------------------------------------------------------
Net income              $   124,223   $   29,814   $ 17,927   $ 14,436   $(2,981)   $   183,419
===============================================================================================
Average assets          $11,887,829   $5,342,462   $841,211   $494,518   $    --    $18,566,020
- -----------------------------------------------------------------------------------------------
Year To Date 98
Interest income         $   632,625   $  147,854   $ 27,345   $ 13,605   $    --    $   821,429
Interest expense            287,548      113,902     23,827      2,162        --        427,439
- -----------------------------------------------------------------------------------------------
  Net interest income       345,077       33,952      3,518     11,443        --        393,990
Other revenues              151,444      377,957    103,597     44,873       (51)       677,820
Other expenses*             328,282      363,318     77,912     45,808     6,092        821,412
- -----------------------------------------------------------------------------------------------
  Pre-tax income            168,239       48,591     29,203     10,508    (6,143)       250,398
Income taxes                 59,336       17,516     10,966      3,992    (2,333)        89,477
- -----------------------------------------------------------------------------------------------
Net income              $   108,903   $   31,075   $ 18,237   $  6,516   $(3,810)   $   160,921
===============================================================================================
Average assets          $11,074,389   $3,732,501   $682,448   $493,300   $    --    $15,982,638
- -----------------------------------------------------------------------------------------------
<FN>
*Includes loan loss provision.
</FN>
</TABLE>
<PAGE>   13

ITEM 2.                FIRST TENNESSEE NATIONAL CORPORATION
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS
                             AND FINANCIAL CONDITION

DESCRIPTION

First Tennessee National Corporation (First Tennessee) is headquartered in
Memphis, Tennessee, and is a nationwide, diversified financial services
institution which provides banking and other financial services to its customers
through various national and regional business lines. The Regional Banking Group
includes the retail/commercial bank, the credit card division and trust
services. The National Lines of Business include FT Mortgage Companies and
affiliates (also referred to as mortgage banking), First Tennessee Capital
Markets (also referred to as capital markets) and transaction processing (credit
card merchant processing, automated teller machine network, check clearing
operations and retail lockbox operations).

INTRODUCTION

Certain revenues and expenses are allocated and equity is assigned to the
various business lines to reflect the inherent risk in each business line, based
on management's best estimates. These allocations are periodically reviewed and
may be revised from time to time to more accurately reflect current business
conditions and risks. If a revision is made, the previous history is restated to
ensure comparability.

For purposes of this management discussion and analysis (MD&A), noninterest
income (also called fee income) and total revenues exclude securities gains and
losses. Net interest income has been adjusted to a fully taxable equivalent
(FTE) basis for certain tax-exempt loans and investments included in earning
assets. Earning assets, including loans, have been expressed as averages, net of
unearned income. Growth rates in the various tables are computed using numbers
rounded to the nearest thousand.

The following is a discussion and analysis of the financial condition and
results of operations of First Tennessee for the three month and nine month
periods ended September 30, 1999, compared to the three month and nine month
periods ended September 30, 1998. To assist the reader in obtaining a better
understanding of First Tennessee and its performance, this discussion should be
read in conjunction with First Tennessee's unaudited consolidated financial
statements and accompanying notes appearing in this report. Additional
information including the 1998 financial statements, notes, and management's
discussion and analysis is provided as an appendix to the 1999 proxy statement.

Management's discussion and analysis may contain forward-looking statements with
respect to First Tennessee's beliefs, plans, goals, expectations, and estimates.
These statements are contained in certain sections that follow such as Year
2000. Forward-looking statements are statements that are not based on historical
information but rather are related to future operations, strategies, financial
results or other developments. Forward-looking statements are necessarily based
upon estimates and assumptions that are inherently subject to significant
business, economic and competitive uncertainties and contingencies; many of
which are beyond a company's control, and many of which, with respect to future
business decisions, are subject to change. Examples of uncertainties and
contingencies include, among other important factors, general and local economic
and business conditions; interest rate, market and monetary fluctuations;
inflation; competition within and without the financial services industry; and
new products and services in the industries in which First Tennessee operates.
Other factors are those inherent in originating loans, including prepayment
risks and fluctuating collateral values and changes in customer profiles.
Additionally, the policies of the Office of the Comptroller of the Currency and
the Board of Governors of the Federal Reserve System, unanticipated regulatory
and judicial proceedings, and changes in laws and regulations applicable to
First Tennessee and First Tennessee's success in managing the risks involved in
the foregoing could cause actual results to differ. The forward-looking
statements related to Year 2000 reflect management's best current estimates,
which are based on numerous assumptions about future events, including the
continued availability of certain resources, representations received from third
party service providers and other third parties, and additional factors. Those
additional factors include, but are not limited to, uncertainties in the cost


<PAGE>   14

of hardware and software, the availability and cost of programmers and other
systems personnel, inaccurate or incomplete execution of the phases, ineffective
remediation of the computer code, and whether First Tennessee's customers,
vendors, competitors and counterparties effectively address the Year 2000 issue.
There can be no guarantee that these estimates, including Year 2000 costs, will
be achieved, and actual results could differ materially from those estimates.
First Tennessee assumes no obligation to update any forward-looking statements
that are made from time to time.

SECURITIZATION ACTIVITY

First Tennessee Bank National Association (FTBNA) securitized approximately $73
million of direct automobile loan receivables during 1998. During 1998 and 1999,
FTBNA securitized $711 million and $378 million, respectively, of its consumer
real estate loans from the consumer loan and permanent mortgage portfolios
through the use of a Real Estate Mortgage Investment Conduit (REMIC). All of the
interests in the REMIC are owned by subsidiaries of First Tennessee, including
FTBNA. This transaction affects categorization of individual line items on the
balance sheet. Consequently, loans have been reduced and investment securities
have been increased.

For a more complete understanding, where significant, these transactions are
discussed and identified as "Managed" information, which adds data on these
securitized loans to "Reported" data for loans. "Reported" information has been
prepared in conformity with generally accepted accounting principles. "Managed"
information treats loans securitized and sold with servicing retained and loans
securitized through the REMIC as if they had not been securitized and/or sold.
"Managed" information does not include the mortgage banking servicing portfolio.

FINANCIAL HIGHLIGHTS (COMPARISON OF THIRD QUARTER 1999 TO THIRD QUARTER 1998)

- -    Record earnings of $69.4 million for the third quarter of 1999 were
     achieved, up 12 percent from last year's third quarter earnings of
     $61.8 million.

- -    Diluted earnings per share were $.52 in 1999, up 11 percent over the $.47
     earned in 1998. Basic earnings per share were $.53 in 1999 and $.48 in
     1998, an increase of 10 percent.

- -    Total revenues grew 7 percent with growth in fee income of 6 percent and
     growth in net interest income of 9 percent. Fee income contributed 66
     percent to total revenues in 1999 compared with 67 percent in 1998.

- -    Return on average assets was 1.48 percent in 1999 compared with 1.45
     percent in 1998. Return on average shareholders' equity was 22.6 percent in
     1999 compared with a return on shareholders' equity of 24.4 percent in
     1998. Strong internal equity generation caused the decline in this ratio.

- -    The consolidated net interest margin was 3.82 percent in 1999 compared with
     3.75 percent in 1998. The improvement in the margin was primarily related
     to strong loan growth and lower funding costs.

- -    At September 30, 1999, First Tennessee was ranked as one of the top 50 bank
     holding companies nationally in market capitalization ($3.7 billion) and
     assets ($19.1 billion). FT Mortgage Companies continued to rank as one of
     the top retail mortgage originators in the nation, and First Tennessee
     Capital Markets continued to rank as one of the largest U.S. agency
     underwriters in the nation during the quarter.


<PAGE>   15


INCOME STATEMENT ANALYSIS

NONINTEREST INCOME
- ------------------

Fee income (noninterest income excluding securities gains and losses) provides
the majority of First Tennessee's revenue. During the third quarter of 1999, fee
income increased 6 percent (from $267.9 million to $284.5 million) and
contributed 66 percent to total revenue. In comparison, fee income contributed
67 percent to total revenue in the third quarter of 1998. The growth rate in fee
income was positively impacted by the acquisition of several processing units of
National Processing Co. (NPC). Excluding this acquisition, total fee income
growth would have been 3 percent.

MORTGAGE BANKING

Mortgage banking fee income, First Tennessee's largest contributing business
line to noninterest income, experienced a 1 percent decline (from $160.1 million
to $158.9 million) from the third quarter of 1998 as shown in Table 1. Also
included in Table 1 is the statistical information related to originations and
servicing volume.

<TABLE>
<CAPTION>
TABLE 1 - MORTGAGE BANKING

                                              Third Quarter                         Nine Months
                                        -----------------------     Growth    -----------------------      Growth
(Dollars in millions)                      1999         1998        Rate(%)     1999          1998         Rate(%)
- ------------------------------------------------------------------------------------------------------------------
<S>                                     <C>           <C>           <C>       <C>           <C>            <C>
NONINTEREST INCOME:
  Secondary marketing activities        $    73.0     $    69.8       4.6     $   213.5     $   157.6        35.5
  Loan origination fees                      38.9          41.0      (5.1)        140.9         100.3        40.5
  Servicing fees                             43.4          30.8      40.6         126.0          83.6        50.7
  Sale of mortgage servicing rights            .2            --        NM           3.9            --          NM
  Miscellaneous                               3.4          18.5     (81.6)         19.1          33.6       (43.4)
- -----------------------------------------------------------------------------------------------------------------
      Total noninterest income          $   158.9     $   160.1       (.7)    $   503.4     $   375.1        34.2
=================================================================================================================

Refinance originations                  $   852.5     $ 2,728.6     (68.8)    $ 6,382.4     $ 7,816.0       (18.3)
New loan originations                     3,534.6       2,907.7      21.6       9,612.5       7,359.4        30.6
- -----------------------------------------------------------------------------------------------------------------
      Mortgage loan originations        $ 4,387.1     $ 5,636.3     (22.2)    $15,994.9     $15,175.4         5.4
=================================================================================================================
Servicing portfolio                     $48,656.8     $35,292.6      37.9     $48,656.8     $35,292.6        37.9
- -----------------------------------------------------------------------------------------------------------------
<FN>
NM = not meaningful
</FN>
</TABLE>

Total income derived from the mortgage origination process (loan origination
fees and secondary marketing activities) increased 1 percent (from $110.8
million to $111.9 million) from the third quarter of 1998, and was impacted by
the higher interest rate environment in 1999. Total origination volume decreased
22 percent. Home purchase-related mortgages were up 22 percent while refinance
volume declined 69 percent. Loan origination fees decreased 5 percent from the
third quarter of 1998. The primary driver of this decline was less fees from
wholesale brokers. Total income from secondary marketing activities (recognition
of mortgage servicing rights (MSRs) and hedging and other loan sale activities)
increased 5 percent from the third quarter of 1998. Net gains from hedging and
other loan sale activities offset a 22 percent decrease in income generated from
MSRs retained. The 22 percent decline in the recognition of MSRs retained was
consistent with the decline in origination volume.

Mortgage servicing income increased 41 percent from the third quarter of 1998
(from $30.8 million to $43.4 million). As rising interest rates led to a decline
in origination volume, it also contributed to a decline in mortgage prepayments
resulting in continued growth in the servicing portfolio. The mortgage servicing
portfolio (which includes servicing for ourselves and others) grew to $48.7
billion at September 30, 1999, up 38 percent from $35.3 billion at September 30,
1998. The majority of this growth was generated through FT Mortgage's retail
loan origination network. The change in the portfolio since third quarter 1998
resulted from originations of $24.1 billion, less $1.3 billion in sales of


<PAGE>   16
servicing released originations and principal reductions of $9.4 billion from
payments and payoffs received in the normal course of business. Included in the
loan servicing portfolio was $1.7 billion of servicing rights previously sold
but not yet transferred.

The decrease in mortgage miscellaneous income, (from $18.5 million to $3.4
million) was primarily due to gains from the sale of servicing hedges recognized
in the third quarter of 1998. Servicing hedges are used to protect the value of
the servicing portfolio which can erode when declining interest rates accelerate
prepayments.

CAPITAL MARKETS

First Tennessee Capital Markets generates fee income primarily from the purchase
and sale of securities as both principal and agent. Inventory positions are
limited to the procurement of securities solely for distribution to customers by
the sales staff. Inventory is hedged to protect against movements in interest
rates. Fee income in capital markets decreased 21 percent from the previous
year's third quarter (from $35.4 million to $27.8 million). These results are
primarily due to a change in product mix driven by the customer base regarding
their cash needs over the millennium. As a result of liquidity concerns, many
customers put their money in cash and other short-term liquid securities.
Volume, however, continued to be strong with an 18 percent increase in total
securities bought and sold for customers from the previous year (from $109.1
billion to $128.8 billion). Total underwritings declined from the third quarter
of 1998 (from $12.8 billion to $5.9 billion).

OTHER FEE INCOME

Noninterest income from deposit transactions and cash management increased 17
percent from the third quarter of 1998 (from $23.4 million to $27.4 million)
primarily from growth in customer service charges. Since the third quarter of
1998, trust services and investment management fees grew 25 percent (from $12.6
million to $15.7 million). This growth was primarily due to increased assets
under management from growth in customer accounts. Assets under management were
up 11 percent (from $8.2 billion to $9.1 billion) from the third quarter of
1998. Fee income from merchant processing grew 28 percent (from $10.1 million to
$12.9 million) from both a change in the mix of the customer base from more
indirect to more direct customer volume and pricing changes. Total merchant
transactions processed declined 23 percent since the third quarter of 1998 (from
43 million transactions in the third quarter of 1998 to 33 million transactions
for the quarter in 1999). During this same period, direct customer volume
increased 23 percent while indirect customer volume declined 92 percent.
Cardholder fees increased 31 percent (from $5.4 million to $7.1 million) during
this same period due to price increases and higher interchange collections.

All other income and commissions increased 64 percent from the third quarter of
1998 (from $21.0 million to $34.6 million). This growth was principally in the
other category which grew 97 percent (from $12.4 million to $24.4 million). Both
of these growth rates were impacted by the NPC acquisition. Excluding the NPC
acquisition, all other income and commissions would have grown 31 percent.
Additional contributors to this growth included: the sale of a bank branch in
Tunica, Mississippi ($4.2 million pre-tax), insurance premiums and commissions
which increased 48 percent (from $2.1 million to $3.2 million) and check
clearing fees which increased 19 percent (from $2.5 million to $3.0 million) due
to customer base expansion.

Securities gains and losses during the third quarter of 1999 included the $1.8
million gain from the sale of a software application company investment at First
Tennessee's subsidiary, Hickory Venture Capital Company.

NET INTEREST INCOME
- -------------------

Net interest income increased 9 percent (from $135.7 million to $148.1 million)
from the third quarter of 1998, primarily due to the 7 percent increase in
earning assets (from $14.4 billion to $15.5 billion). The consolidated net
interest margin (margin) improved from 3.75 percent in the third quarter of 1998
to 3.82 percent in the third quarter of 1999, principally from strong loan
growth and lower funding costs. Table 2 details the computation of the net
interest margin for the regional banking group and the impact that the other
business lines had on the consolidated margin for the third quarters of 1999 and
1998.


<PAGE>   17

<TABLE>
<CAPTION>
TABLE 2 - NET INTEREST MARGIN

                                                             Third Quarter
                                                          ------------------
                                                          1999          1998
- ----------------------------------------------------------------------------
<S>                                                       <C>           <C>
REGIONAL BANKING GROUP:
   Yields on earning assets                               7.98 %        8.23 %
   Rates paid on interest-bearing liabilities             3.90          4.38
- ----------------------------------------------------------------------------
     Net interest spread                                  4.08          3.85
- ----------------------------------------------------------------------------
   Effect of interest-free sources                         .74           .90
   Loan fees                                               .15           .13
- ----------------------------------------------------------------------------
     Net interest margin - Regional banking group         4.97 %        4.88 %
MORTGAGE BANKING                                         (1.00)         (.96)
CAPITAL MARKETS                                           (.17)         (.20)
TRANSACTION PROCESSING                                     .02           .03
- ----------------------------------------------------------------------------
   Net interest margin                                    3.82 %        3.75 %
============================================================================
</TABLE>

As shown in Table 2, the margin is affected by the activity levels and related
funding for First Tennessee's specialty lines of business, as these nonbank
business lines typically produce different margins than traditional banking
activities. For example, in mortgage banking because the spread between the
rates on mortgage loans temporarily in the warehouse and the related short-term
funding rates is less than the comparable spread earned in the regional banking
group, the overall margin is compressed. Consequently, as the warehouse volume
increases, the margin also compresses. Capital markets tends to compress the
margin because of its strategy to reduce market risk by hedging its inventory in
the cash markets which effectively eliminates net interest income on these
positions. As a result, First Tennessee's consolidated margin cannot be readily
compared to that of other bank holding companies.

The regional banking group's margin increased from 4.88 percent in the third
quarter of 1998 to 4.97 percent in the third quarter of 1999. This improvement
came from loan growth and lower funding costs both in deposits and purchased
funds.


<PAGE>   18


NONINTEREST EXPENSE
- -------------------

Total noninterest expense (operating expense) for the third quarter of 1999
increased 7 percent (from $292.7 million to $314.4 million) over the same period
in 1998. This growth rate was affected by the NPC acquisition. Excluding this
acquisition, total operating expense would have increased 5 percent.
Additionally, expense growth in mortgage banking and capital markets fluctuates
based on activity levels and mix of products sold. Excluding the NPC acquisition
and these two business lines, the remaining operating expense grew 10 percent.

Employee compensation, incentives and benefits (personnel expense), the largest
component of noninterest expense, increased 6 percent from the previous year.
Excluding NPC, personnel expenses increased 3 percent. Personnel expense
decreased 25 percent at capital markets and increased only 2 percent at mortgage
banking due to lower commissions, workforce reductions, and changes in
management incentive compensation plans, offset by increases in non-origination
functions at mortgage banking. Additional business line information related to
expenses is provided in Table 3 and the discussion that follows.

<TABLE>
<CAPTION>
TABLE 3 - OPERATING EXPENSE COMPOSITION

                                        Third Quarter                                Nine Months
                                  -----------------------        Growth       -----------------------       Growth
(Dollars in millions)                1999          1998          Rate(%)        1999          1998          Rate(%)
- -------------------------------------------------------------------------------------------------------------------
<S>                               <C>            <C>              <C>         <C>            <C>              <C>
Regional banking group            $  114.7       $  102.8         11.6        $  336.7       $  293.0         14.9
Mortgage banking                     152.1          144.6          5.1           501.5          359.2         39.6
Capital markets                       20.8           26.6        (21.6)           77.5           77.9          (.4)
Transaction processing                24.3           16.7         45.7            59.6           45.8         30.1
Other                                  2.5            2.0         24.9             6.6            6.1          8.3
- -------------------------------------------------------------------------------------------------------------------
  Total operating expense         $  314.4       $  292.7          7.4        $  981.9       $  782.0         25.6
===================================================================================================================
</TABLE>

Mortgage banking accounted for 34 percent of the overall expense growth and grew
5 percent from the previous year. Expense growth for this business line varies
with volume and type of activity. The increase was mainly due to higher
amortization expense of servicing hedge instruments related to a substantially
larger servicing portfolio. During this period, amortization of capitalized
mortgage servicing rights decreased 21 percent (from $28.9 million to $22.8
million). Mortgage banking expense growth was also affected by additional
technology-related conversion and training programs, lease abandonment costs
and expenditures related to the process of consolidating corporate facilities.

The regional banking group accounted for 55 percent of the overall expense
growth and increased 12 percent from the previous year. This growth rate was
affected by technology-related costs, investments in our nationwide expansion
strategy for consumer lending, growth in the insurance business, costs for the
marketing campaign to increase awareness of our new brand, and branch expansion
in targeted growth markets.

Transaction processing accounted for 35 percent of the overall expense growth
and grew 46 percent from the previous year. Virtually all of this expense growth
was related to operation of the locations acquired from NPC. Capital markets
experienced a decline of 22 percent in expenses from third quarter of 1998.

INCOME TAXES
- ------------

The effective tax rate decreased to a 33.9 percent rate in the third quarter of
1999 from a 36.1 percent rate in the third quarter of 1998. This decrease was
largely due to an adjustment of deferred tax liabilities resulting from a lower
effective state tax rate.


<PAGE>   19


PROVISION FOR LOAN LOSSES/ASSET QUALITY

The provision for loan losses increased 7 percent (from $13.1 million to $14.1
million) from the third quarter of 1998, due to increased inherent risk in the
loan portfolio and a change in the loan mix related to growth in loans with
higher risk/reward profiles. The provision for loan losses is the charge to
operating earnings that management determines to be necessary to maintain the
allowance for loan losses at an adequate level reflecting management's estimate
of the risk of loss inherent in the loan portfolio. Additional asset quality
information is provided in Table 4 - Asset Quality Information and Table 5 -
Charge-off Ratios.

<TABLE>
<CAPTION>
TABLE 4 - ASSET QUALITY INFORMATION

                                                      September 30
                                                -----------------------
(Dollars in thousands)                           1999            1998
- -----------------------------------------------------------------------
<S>                                             <C>             <C>
Nonperforming loans                             $11,476         $ 8,437
Foreclosed real estate                            5,825           4,703
Other assets                                         85             207
- -----------------------------------------------------------------------
  Total Regional Banking Group                   17,386          13,347
- -----------------------------------------------------------------------
Mortgage Banking nonperforming loans             21,215          19,220
Mortgage Banking foreclosed real estate          11,240          10,810
- -----------------------------------------------------------------------
  Total nonperforming assets                    $49,841         $43,377
=======================================================================

Loans and leases 90 days past due               $24,004         $34,012
Potential problem assets*                       $68,532         $70,464

<CAPTION>
                                                     Third Quarter
                                               ------------------------
                                                 1999            1998
                                               ------------------------
<S>                                            <C>             <C>
ALLOWANCE FOR CREDIT LOSSES:
  Beginning balance at June 30                 $138,595        $129,858
    Provision for loan losses                    14,110          13,127
    Allowance from acquisition                       --             140
    Adjustment due to divestiture                  (893)             --
    Charge-offs                                 (14,366)        (11,081)
    Loan recoveries                               1,980           3,369
- -----------------------------------------------------------------------
  Ending balance at September 30               $139,426        $135,413
=======================================================================

<CAPTION>
                                                      September 30
                                                -----------------------
                                                 1999            1998
                                                -----------------------
<S>                                             <C>             <C>
Allowance to total loans                           1.56%           1.63%
Nonperforming loans to total loans                  .37             .33
Nonperforming assets to total loans,
   foreclosed real estate and other assets          .56             .52
Allowance to nonperforming assets                   280             312
- -----------------------------------------------------------------------
<FN>
*Includes loans and leases 90 days past due.
</FN>
</TABLE>

The allowance for loan losses increased 3 percent or $4.0 million from third
quarter 1998. Period-end loans grew 8 percent over this same period. The ratio
of allowance for loan losses to total loans, net of unearned income, was 1.56
percent at September 30, 1999, compared with 1.63 percent at September 30, 1998.

The ratio of net charge-offs to average loans increased from .38 percent for the
third quarter of 1998 to .56 percent for the third quarter of 1999. This
increase was due to higher consumer loan charge-offs, a change in the mix of
consumer loan products to those with higher risk/return profiles, and a return
to a more normal level of commercial loan charge-offs. The credit card
receivables charge-off ratio remained stable at 3.55 percent for the third
quarter of 1999 compared to 3.52 percent for the third quarter of 1998.


<PAGE>   20

The ratio of nonperforming loans to total loans was .37 percent for the third
quarter of 1999 compared with .33 percent for the same period in 1998. At
September 30, 1999, First Tennessee had no concentrations of 10 percent or more
of total loans in any single industry.

<TABLE>
<CAPTION>
TABLE 5 - CHARGE-OFF RATIOS

                                                    Third Quarter
                                                 ------------------
                                                 1999          1998
- -------------------------------------------------------------------
<S>                                              <C>           <C>
Commercial and commercial real estate             .10 %        (.04)%
Consumer                                          .74           .36
Credit card receivables                          3.55          3.52
Permanent mortgage                               (.09)          .01
Total net charge-offs                             .56           .38
- -------------------------------------------------------------------
</TABLE>


<PAGE>   21


BALANCE SHEET

LOANS AND DEPOSITS
- ------------------

As previously discussed, for a more complete understanding of loan growth trends
it is helpful to analyze information on a "reported" as well as a "managed"
basis. "Reported" information is derived from consolidated financial statements
that have been prepared in conformity with generally accepted accounting
principles. "Managed" information treats consumer loans securitized and sold
with servicing retained and loans securitized through the REMIC and held by
First Tennessee as if they had not been securitized and/or sold. "Managed"
information does not include the mortgage banking servicing portfolio. Table 6 -
Selected Loans includes information for reported and managed assets and Table 7
- - Investment Securities includes reported information and information excluding
the REMIC.

At September 30, 1999, First Tennessee reported total assets of $19.1 billion
compared with $17.2 billion at September 30, 1998. The growth in the period-end
balance sheet was primarily funded by a 25 percent increase in short-term
purchased funds (from $5.6 billion to $7.0 billion).

<TABLE>
<CAPTION>
TABLE 6 - SELECTED LOANS

                              1999        1998
                               AS          As       Growth         1999            1998       Growth
(Dollars in millions)       REPORTED    Reported    Rate(%)      MANAGED*        Managed*      Rate(%)
- --------------------------------------------------------------------------------------------------------
<S>                         <C>          <C>         <C>         <C>             <C>           <C>
SEPTEMBER 30 PERIOD-END
Consumer loans              $3,136.3     $2,832.5     10.7       $3,713.2         $3,209.3       15.7
Permanent mortgages            470.6        408.0     15.3          677.8            697.3       (2.8)
Total loans                  8,956.3      8,315.7      7.7        9,740.5          8,981.8        8.4
- --------------------------------------------------------------------------------------------------------
THIRD QUARTER AVERAGES
Consumer loans              $3,048.7     $2,698.7     13.0       $3,645.0         $3,094.5       17.8
Permanent mortgages            460.2        390.9     17.7          674.2            690.8       (2.4)
Total loans                  8,803.2      8,102.2      8.7        9,613.6          8,797.9        9.3
- --------------------------------------------------------------------------------------------------------
YEAR-TO-DATE AVERAGES
Consumer loans              $3,046.1     $2,750.1     10.8       $3,515.7         $2,980.4       18.0
Permanent mortgages            444.4        503.2    (11.7)         677.0            675.1         .3
Total loans                  8,709.3      8,174.5      6.5        9,411.5          8,576.6        9.7
- --------------------------------------------------------------------------------------------------------
<FN>
*Excludes managed loans in the mortgage banking servicing portfolio.
</FN>
</TABLE>

<TABLE>
<CAPTION>
TABLE 7 - INVESTMENT SECURITIES

                                                                   1999             1998
                              1999         1998                  EXCLUDING        Excluding
                               AS           As       Growth    SECURITIZATION   Securitization    Growth
(Dollars in millions)       REPORTED     Reported    Rate(%)     ACTIVITY         Activity       Rate(%)
- --------------------------------------------------------------------------------------------------------
<S>                         <C>         <C>            <C>       <C>              <C>            <C>
September 30 period-end     $2,763.4     $2,594.8      6.5       $1,980.8         $1,956.8         1.2
Third quarter averages       2,792.7      2,615.8      6.8        1,978.4          1,950.7         1.4
Year-to-date averages        2,640.3      2,380.9     10.9        1,942.9          1,999.4        (2.8)
- --------------------------------------------------------------------------------------------------------
</TABLE>

Average total assets grew 10 percent (from $16.9 billion to $18.6 billion) from
the third quarter of 1998. Over the same period, the mortgage warehouse
increased 5 percent (from $2.9 billion to $3.0 billion) and accounted for 15
percent of the increase in total earning assets. Total managed loans grew 9
percent for the third quarter of 1999 (from $8.8 billion to $9.6 billion).
Average commercial loans increased 7 percent (from $4.0 billion to $4.3 billion)
and represented 45 percent of total managed loans. The 18 percent increase in
managed consumer loans (from $3.1 billion to $3.6 billion) came primarily


<PAGE>   22
from real estate-related lending, and these loans represented 38 percent of
total managed loans. First Horizon Equity Lending (previously known as Gulf
Pacific Mortgage), which is active in originating home equity loans and second
mortgages, continued to experience strong growth. On an average basis for both
the third quarters of 1999 and 1998, credit card receivables were $.6 billion,
managed permanent mortgages were $.7 billion and real estate construction loans
were $.4 billion. Average investment securities increased 7 percent from third
quarter 1998 (from $2.6 billion to $2.8 billion). Excluding the securitization
activity, the growth would have been relatively flat to 1998 as shown in Table 7
- - Investment Securities.

Since the third quarter of 1998, average core deposits grew 1 percent (from $9.0
billion to $9.1 billion) while interest-bearing core deposits decreased 1
percent (from $6.3 billion to $6.2 billion). Noninterest-bearing deposits
increased 7 percent (from $2.7 billion to $2.9 billion) over this same period
with growth in demand deposit balances accounting for 58 percent of this
increase. Short-term purchased funds were up 20 percent (from $5.9 billion to
$7.1 billion), and long-term debt increased 26 percent (from $266.5 million to
$335.0 million) from the previous year. The increase in purchased funds was used
to fund a larger balance sheet principally due to strong loan growth.

CAPITAL
- -------

Total capital (shareholders' equity plus qualifying capital securities) at
September 30, 1999, was $1.3 billion, up 17 percent from $1.2 billion at
September 30, 1998. Shareholders' equity (excluding the qualifying capital
securities) was $1.2 billion at September 30, 1999, an increase of 19 percent
from $1.1 billion at September 30, 1998.

Average shareholders' equity increased 21 percent (from $1.0 billion to $1.2
billion) since the third quarter of 1998, reflecting strong internal capital
generation. The average total capital to average assets ratio was 7.07 percent
and the average shareholders' equity to average assets ratio was 6.53 percent
for the third quarter of 1999. This compares with 6.55 percent and 5.96 percent,
respectively, for the third quarter of 1998. Unrealized market valuations had no
material effect on these ratios for the third quarters of 1998 or 1999.

Diluted shares outstanding have increased 2.7 million since the third quarter of
1998 primarily as a result of minimal share repurchases for stock option
exercises. This increase in shares created the difference between net income
growth of 12 percent and diluted earnings per share growth of 11 percent.

At September 30, 1999, the corporation's Tier 1 capital ratio was 8.79 percent,
the total capital ratio was 12.18 percent and the leverage ratio was 6.53
percent. On September 30, 1999, First Tennessee's bank affiliates had sufficient
capital to qualify as well-capitalized institutions.


<PAGE>   23


OFF BALANCE SHEET ACTIVITY

In the normal course of business, First Tennessee is a party to financial
instruments that are not required to be reflected on a balance sheet. First
Tennessee enters into transactions involving these instruments to meet the
financial needs of its customers and manage its own exposure to fluctuations in
interest rates. These instruments are categorized as "Lending related,"
"Mortgage banking," "Interest rate risk management," and "Capital markets" as
noted in Table 8.

<TABLE>
<CAPTION>
TABLE 8 - OFF-BALANCE SHEET FINANCIAL INSTRUMENTS AT SEPTEMBER 30, 1999

(Dollars in millions)                                                       Notional value
- ------------------------------------------------------------------------------------------
<S>          <C>                                                                <C>
LENDING      Commitments to extend credit:
RELATED:        Consumer credit card lines                                       $ 2,401.9
                Consumer home equity                                                 585.3
                Commercial real estate and construction and land development         639.2
                Mortgage banking                                                   1,420.5
                Other                                                              1,250.0
             Other commitments:
                Standby letters of credit                                            261.7
                Commercial letters of credit                                           8.7
- ------------------------------------------------------------------------------------------
MORTGAGE     Mortgage pipeline and warehouse hedging:
BANKING:        Interest rate contracts:
                    Forward contracts - commitments to sell                      $ 2,970.3
                Option contracts*:
                    Put options - purchased                                        1,700.0
                    Call options - written                                           160.0
             Servicing portfolio hedging:
                Interest rate contracts*:
                    Caps - purchased                                                 500.0
                    Caps - written                                                   500.0
                    Floors - purchased                                            20,275.0
                    Floors - written                                               2,000.0
- ------------------------------------------------------------------------------------------
INTEREST        Interest rate contracts:
RATE RISK           Swaps - receive fixed/pay floating                           $   415.0
MANAGEMENT:         Swaps - receive floating/pay floating                            741.7
                    Caps - purchased                                                  20.0
                    Caps - written                                                    20.0
                Equity contracts:
                    Purchased options                                                  1.9
- ------------------------------------------------------------------------------------------
CAPITAL         Forward contracts:
MARKETS:            Commitments to buy                                           $   975.9
                    Commitments to sell                                            1,141.7
                Option contracts:
                    Written                                                           65.0
                    Purchased                                                         65.0
                Securities underwriting commitments                                   11.6
- ------------------------------------------------------------------------------------------
<FN>
*Mortgage banking option contracts had a value of $146.2 million recognized in
 the Consolidated Statements of Condition at September 30, 1999.
</FN>
</TABLE>


<PAGE>   24


FINANCIAL HIGHLIGHTS (COMPARISON OF FIRST NINE MONTHS OF 1999 TO FIRST NINE
MONTHS OF 1998)

- -    Earnings for 1999 were $183.4 million, up 14 percent from last year's
     earnings of $160.9 million.

- -    Diluted earnings per share were $1.37 in 1999, up 12 percent over the $1.22
     earned in 1998. Basic earnings per share were $1.41 in 1999 and $1.26 in
     1998.

- -    Total revenues grew 22 percent with growth in fee income of 28 percent and
     growth in net interest income of 12 percent. Mortgage banking led the
     increase with growth of 34 percent. Fee income contributed 66 percent to
     total revenues in 1999 compared with 63 percent in 1998.

- -    Return on average assets was 1.32 percent in 1999 compared with 1.35
     percent in 1998. The decline in the return on average assets was due to
     growth in assets, largely from growth in the mortgage warehouse. Return on
     average shareholders' equity was 20.9 percent in 1999 compared with a
     return on shareholders' equity of 22.1 percent in 1998. Strong internal
     equity generation caused the decline in this ratio.

- -    The consolidated net interest margin was 3.80 percent in 1999 compared
     with 3.87 percent in 1998.


NINE MONTH INCOME STATEMENT REVIEW
- ----------------------------------

Noninterest income, excluding securities gains and losses, increased 28 percent
(from $677.9 million to $865.3 million) over the same period last year.
Excluding NPC, growth for the nine-month period would have been 26 percent. Fee
income represented 66 percent of total revenues during the first nine months of
1999 and 63 percent for the same period in 1998. Mortgage banking fee income
grew 34 percent (from $375.1 million to $503.4 million). See Table 1 - Mortgage
Banking for a breakout of noninterest income as well as mortgage banking
origination volume and servicing portfolio levels. For the first nine months of
1999, fee income from capital markets decreased only 1 percent (from $103.6
million to $102.4 million) compared to the record performance experienced during
the same nine-month period in 1998. Fee income in deposit transactions and cash
management grew 17 percent (from $66.1 million to $77.2 million). Trust services
and investment management fees increased 18 percent (from $38.1 million to $45.1
million), and merchant processing fees grew 51 percent (from $25.0 million to
$37.8 million). Cardholder fees increased 19 percent (from $15.3 million to
$18.1 million). All other income and commissions increased 49 percent (from
$54.7 million to $81.3 million). Excluding NPC, all other income and commissions
would have increased 31 percent. The remaining growth was spread over a number
of categories, with other service charges increasing 18 percent (from $11.2
million to $13.2 million) which included growth in investment/mutual fund sales
and servicing fees from securitizations. Insurance premiums and commissions
increased 40 percent (from $5.7 million to $8.0 million) and check clearing fees
increased 16 percent (from $7.0 million to $8.2 million). The other category
increased 69 percent (from $30.8 million to $51.9 million). Excluding NPC, the
other category would have grown 37 percent. Additional reasons for the
year-to-date trends have already been identified in the quarterly comparison.

Net interest income increased 12 percent (from $397.0 million to $444.1 million)
from the first nine months of 1998 primarily due to the 14 percent increase in
earning assets. Year-to-date consolidated margin declined from 3.87 percent in
1998 to 3.80 percent in 1999, primarily from the build-up of the mortgage
warehouse which produced 49 percent of the increase in earning assets. In the
regional banking group the year-to-date margin improved from 4.83 percent in
1998 to 4.95 percent in 1999.

Noninterest expense increased 26 percent (from $782.0 million to $981.9 million)
primarily from increased costs to support the higher levels of activity in
mortgage banking. See Table 3 - Operating Expense Composition for a breakdown of
total expenses by business line. Mortgage banking accounted for 71 percent of
the overall expense growth and grew 40 percent from the previous year. Expense
growth for this business line varies with the volume and type of activity.
During this period, amortization of capitalized mortgage servicing rights
increased 18 percent (from $70.8 million to $83.6 million). The regional banking
group accounted for 22 percent of the overall expense growth and increased 15
percent from the previous year. The reasons for the year-to-date trends were
similar to the quarterly trend information already discussed.



<PAGE>   25

For the nine-month period, the effective tax rate was 35.2 percent in 1999
compared with a rate of 35.7 percent for the same period in 1998.

The provision for loan losses increased 11 percent (from $39.4 million to $43.9
million) from the previous year. The increase reflects the inherent risk in the
loan portfolio from loan growth and a change in the loan mix partially due to
securitizations and growth in loans with higher risk/reward profiles.

NINE MONTH BALANCE SHEET REVIEW
- -------------------------------

Average total assets grew 16 percent (from $16.0 billion to $18.6 billion) and
average managed loans (including loans securitized) grew 10 percent (from $8.6
billion to $9.4 billion) from the first nine months of 1998. Average loans
(excluding loans securitized) grew 7 percent (from $8.2 billion to $8.7 billion)
during this same period. For a better understanding of the effect of
securitizations on these growth trends, refer to Table 6 - Selected Loans and
Table 7 - Investment Securities. Average commercial loans increased 8 percent
(from $3.9 billion to $4.2 billion), average consumer loans grew 11 percent
(from $2.8 billion to $3.0 billion) and credit card receivables increased
slightly while averaging $.6 billion. The permanent mortgage portfolio decreased
12 percent (from $.5 billion to $.4 billion) due to securitization activity, and
real estate construction loans averaged $.4 billion while experiencing a decline
of 7 percent from 1998. Average investment securities increased 11 percent (from
$2.4 billion to $2.6 billion) from 1998. With the strong origination volume, the
mortgage warehouse grew 39 percent (from $2.4 billion to $3.4 billion).

Average core deposits increased 3 percent (from $8.9 billion to $9.2 billion)
and interest-bearing core deposits remained level while averaging $6.4 billion.
Noninterest-bearing deposits increased 10 percent (from $2.6 billion to $2.8
billion). Short-term purchased funds increased 36 percent (from $5.2 billion to
$7.0 billion), and long-term debt grew 58 percent (from $234.7 million to $371.8
million) for the nine-month period. The increase in total purchased funds was
primarily used to fund the growth in mortgage banking and loan growth.


<PAGE>   26



YEAR 2000
- ---------

Many computer programs were originally designed to store and process data using
two digits rather than four to define a calendar year. This could cause programs
that have date sensitive software to recognize a date using "00" as the year
1900 rather than the year 2000. The "Year 2000 computer issue" can create risk
for a company from unforeseen problems in its own computer systems and from the
company's vendors and customers.

First Tennessee began planning its Year 2000 remediation strategy to fix this
computer issue in 1995. Among other things, the process included the formation
of a company-wide project team that meets regularly to coordinate and review the
status of conversion initiatives. First Tennessee's senior executives and the
board of directors also regularly review the Year 2000 program and its progress.
The main phases involved in the Year 2000 project are assessment (determining
the magnitude of the problem and assessing necessary effort), renovation (making
changes or enhancements to hardware and software and associated components),
validation (testing and verifying changes), and implementation (certification,
acceptance and initial installation). A comprehensive review to assess the
systems affected by this issue has been completed, estimated cost projections
have been determined and an implementation plan has been compiled. As a result
of the assessment review, First Tennessee has modified or replaced certain
existing systems. New systems are providing additional functionality to meet the
expanding needs of customers and will be Year 2000 compliant. As of September
30, 1999, all mission critical and noncritical systems with date processing
functions have been renovated and validated as Year 2000 compliant. All these
systems have been implemented. Management believes the efforts described above
will provide reasonable assurance that its systems will be adequately prepared
for the Year 2000.

Costs of new systems are being capitalized and amortized, and spending for
maintenance and modification associated with Year 2000 is expensed as incurred.
The total gross cost of Year 2000 compliance is estimated to be $40 million, and
all but an immaterial amount had been incurred as of September 30, 1999, with
approximately 45 percent of this cost being capitalized. The remaining costs
will be used to finish rolling out systems already validated and certified.
Consistent with current corporate accounting policy, the capitalized costs are
being amortized on a straight-line basis over a maximum period of five years
once the systems project is substantially complete and ready for its intended
use.

First Tennessee is also assessing Year 2000 readiness on the part of external
entities, particularly mission critical vendors, significant credit customers,
business partners, funds providers, and financial market counterparties. During
1998, First Tennessee initiated a review process with its large commercial
customers to identify, assess and mitigate potential risks, including credit
risk, associated with customers' failure to adequately address their Year 2000
issues. First Tennessee is continuing, when it deems appropriate, to discuss
these matters with, obtain written certification from, and test the systems of
other companies as to their Year 2000 compliance. If Year 2000 issues are not
adequately addressed by First Tennessee and significant third parties, First
Tennessee's business, financial condition or results of operations could be
materially adversely affected. However, our regular contingency planning
processes have been adapted and are continuing to be tested and monitored to aid
us in preparing for the most significant potential risks from both internal and
external sources. The contingency plans include such items as outsourcing
options, business resumption plans for all of the business units, identification
of alternative sources of liquidity, and evaluation of alternative manual
processes.

As a financial institution, First Tennessee's Year 2000 efforts are subject to
regulation and monitoring by bank and bank holding company regulatory agencies.
These agencies, under the auspices of the Federal Financial Institutions
Examination Council ("FFIEC") have established specific deadline requirements
for achieving Year 2000 compliance. First Tennessee is current in meeting these
requirements. The Office of the Comptroller of the Currency, which is our
primary bank regulator, also includes a review of the risk assessments and
contingency plans in its quarterly examination of Year 2000 preparedness.

The foregoing statements are forward looking. Actual results could differ
because of several factors, including those presented in the Introduction
section at the beginning of this MD&A discussion.

The Year 2000 disclosures contained in this report are designated as Year 2000
Readiness Disclosures related to the Year 2000 Information and Readiness
Disclosure Act.
<PAGE>   27

Item 3.  Quantitative and Qualitative Disclosures about Market Risk
- -------------------------------------------------------------------

The information called for by this item is incorporated herein by reference to
Management's Discussion and Analysis included as Item 2 of Part I of this report
and to Note 1 of the Consolidated Financial Statements and the "Risk
Management-Interest Rate Risk Management" Subsection of the Management's
Discussion and Analysis section contained in the Financial Information Appendix
to the Corporation's proxy statement furnished to shareholders in connection
with the Annual Meeting of Shareholders held on April 20, 1999, filed March 17,
1999.


<PAGE>   28


                                    Part II.
                                OTHER INFORMATION

Items 1, 2, 3, 4 and 5
- ----------------------

As of the end of the third quarter, 1999, the answers to Items 1, 2, 3, 4 and 5
were either inapplicable or negative, and therefore, these items are omitted.

Item 6 - Exhibits and Reports on Form 8-K.
- ------------------------------------------

(a) Exhibits.

   Exhibit No.          Description
   -----------          -----------

        3(b)            Bylaws, as amended.

        4               Instruments defining the rights of security holders,
                        including indentures.*

     **10(a)            Management Incentive Plan, as amended and restated.

     **10(b)            1997 Employee Stock Option Plan, as amended and
                        restated.

     **10(n)            2000 Employee Stock Option Plan

     **10(o)            2000 Non-Employee Directors' Deferred Compensation
                        Stock Option Plan.

       27               Financial Data Schedule (for SEC use only).

*  The Corporation agrees to furnish copies of the instruments, including
   indentures, defining the rights of the holders of the long-term debt of the
   Corporation and its consolidated subsidiaries to the Securities and Exchange
   Commission upon request.

** This is a management contract or compensatory plan or arrangement required to
   be filed as an exhibit.

(b) Reports on Form 8-K.

No reports on Form 8-K were filed during the third quarter of 1999.


<PAGE>   29




                                   SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                   FIRST TENNESSEE NATIONAL CORPORATION
                                                 (Registrant)

DATE:       11/12/99               By: Elbert L. Thomas Jr.
     ---------------------             -----------------------------------------
                                       Elbert L. Thomas Jr.
                                       Executive Vice President and
                                       Chief Financial Officer
                                       (Duly Authorized Officer and
                                       Principal Financial Officer)


<PAGE>   30



                                  EXHIBIT INDEX

   Exhibit No.          Description
   -----------          -----------

        3(b)            Bylaws, as amended.

        4               Instruments defining the rights of security holders,
                        including indentures.*

     **10(a)            Management Incentive Plan, as amended and restated.

     **10(b)            1997 Employee Stock Option Plan, as amended and
                        restated.

     **10(n)            2000 Employee Stock Option Plan

     **10(o)            2000 Non-Employee Directors' Deferred Compensation
                        Stock Option Plan.

       27               Financial Data Schedule (for SEC use only).

*  The Corporation agrees to furnish copies of the instruments, including
   indentures, defining the rights of the holders of the long-term debt of the
   Corporation and its consolidated subsidiaries to the Securities and Exchange
   Commission upon request.

** This is a management contract or compensatory plan or arrangement required to
   be filed as an exhibit.

<PAGE>   1
                                                                    EXHIBIT 3(b)



                                    BYLAWS OF
                      FIRST TENNESSEE NATIONAL CORPORATION
                   (AS AMENDED AND RESTATED OCTOBER 20, 1999)


                                   ARTICLE ONE
                                     OFFICES

         1.1 PRINCIPAL OFFICE. The principal office of First Tennessee National
Corporation (the "Corporation") shall be 165 Madison Avenue, Memphis, Tennessee.

         1.2 OTHER OFFICES. The Corporation may have offices at such other
places, either within or without the State of Tennessee, as the Board of
Directors may from time to time designate or as the business of the Corporation
may from time to time require.

         1.3 REGISTERED OFFICE. The registered office of the Corporation
required to be maintained in the State of Tennessee shall be the same as its
principal office and may be changed from time to time as provided by law.

                                   ARTICLE TWO
                                  SHAREHOLDERS

         2.1 PLACE OF MEETINGS. Meetings of the shareholders of the Corporation
may be held either in the State of Tennessee or elsewhere; but in the absence of
notice to the contrary, shareholders' meetings shall be held at the principal
office of the Corporation in Memphis, Tennessee.

         2.2 QUORUM AND ADJOURNMENTS. The holders of a majority of the shares
issued and outstanding and entitled to vote thereat, present in person or
represented by proxy, shall be requisite, and shall constitute a quorum at all
meetings of the shareholders, for the transaction of business, except as
otherwise provided by law, the Restated Charter of the Corporation, as amended
from time to time (the "Charter), or these Bylaws. In the event a quorum is not
obtained at the meeting, the holders of a majority of the shares entitled to
vote thereat, present in person or by proxy, shall have power to adjourn the
meeting from time to time and, whether or not a quorum is obtained at the
meeting, the Chairman of the meeting shall have the power to adjourn the meeting
from time to time, in either case without notice, except as otherwise provided
by law, other than announcement at the meeting. At such adjourned meeting at
which the requisite amount of voting shares shall be represented, any business
may be transacted which might have been transacted at the meeting as originally
notified.

         2.3 NOTICE OF MEETINGS. Unless otherwise required by applicable law,
written notice of the annual and each special meeting stating the date, time and
place of the meeting shall be mailed, postage prepaid, or otherwise delivered to
each shareholder entitled to vote thereat at such address as appears on the
records of shareholders of the Corporation, at least ten (10) days, but not more
than two (2) months, prior to the meeting date. In addition, notice of any
special meeting shall state the purpose or purposes for which the meeting is
called and the person or persons calling the meeting. In the event of an
adjournment of a meeting to a date more than four months after the date fixed
for the original meeting or the Board of Directors fixes a new record date for
the adjourned meeting, a new notice of the adjourned meeting must be given to
shareholders as of the new record date. Any previously scheduled meeting may be
postponed, and any special meeting may be canceled, by resolution of the Board
of Directors upon public notice given prior to the date scheduled for such
meeting.

         2.4 ANNUAL MEETINGS. The annual meeting of shareholders for the
election of directors and for the transaction of such other business as may
properly come before the meeting shall be held each year on the third Tuesday in
April, or if that day is a legal holiday, on the next succeeding business day
not a legal holiday, at 10:00 a.m.



                                        1


<PAGE>   2



Memphis time or on such other date and/or at such other time as the Board of
Directors may fix by resolution by vote of a majority of the entire Board of
Directors. At the meeting, the shareholders shall elect by ballot, by plurality
vote, directors to succeed directors in the class of directors whose term
expires at the meeting and directors elected by the Board of Directors to fill
vacancies in other classes of directors and may transact such other business as
may properly come before the meeting.

         2.5 SPECIAL MEETINGS. Special meetings of the shareholders for any
purpose or purposes, unless otherwise prescribed by statute, may be called by
Chairman of the Board and shall be called by the Chairman of the Board or the
Secretary at the request in writing of a majority of the Board of Directors.
Only such business within the purpose or purposes described in the notice of the
meeting may be conducted at the meeting.

         2.6 WAIVER OF NOTICE. Any shareholder may waive in writing notice of
any meeting either before, at or after the meeting. Attendance by a shareholder
in person or by proxy at a meeting shall constitute a waiver of objection to
lack of notice or defective notice and a waiver of objection to consideration of
a matter that was not described in the meeting notice unless the shareholder
objects in the manner required by law.

         2.7 VOTING. Unless otherwise required by the Charter, at each meeting
of shareholders, each shareholder shall have one vote for each share of stock
having voting power registered in the shareholder's name on the records of the
Corporation on the record date for that meeting, and every shareholder having
the right to vote shall be entitled to vote in person or by proxy appointed by
instrument in writing or any other method permitted by law.

         2.8 PROCEDURES FOR BRINGING BUSINESS BEFORE SHAREHOLDER MEETING. At an
annual or special meeting of shareholders, only such business shall be
conducted, and only such proposals shall be acted upon, as shall have been
properly brought before an annual or special meeting of shareholders. To be
properly brought before an annual or special meeting of shareholders, business
must be (i) in the case of a special meeting called by the Chairman of the Board
or at the request of the Board of Directors, specified in the notice of the
special meeting (or any supplement thereto), or (ii) in the case of an annual
meeting properly brought before the meeting by or at the direction of the Board
of Directors or (iii) otherwise properly brought before the annual or special
meeting by a shareholder. For business to be properly brought before such a
meeting of shareholders by a shareholder, the shareholder must have given timely
notice thereof in writing to the Secretary of the Corporation. To be timely, a
shareholder's notice must be delivered to or mailed and received at the
principal executive offices of the Corporation not less than 90 days nor more
than 120 days prior to the date of the meeting; provided, however, that if fewer
than 100 days' notice or prior public disclosure of the date of the meeting is
given or made to shareholders, notice by the shareholders to be timely must be
so delivered or received not later than the close of business on the 10th day
following the earlier of (i) the day on which such notice of the date of such
meeting was mailed or (ii) the day on which such public disclosure was made. A
shareholder's notice to the Secretary shall set forth as to each matter the
shareholder proposes to bring before a meeting of shareholders (i) a brief
description of the business desired to be brought before the meeting and the
reasons for conducting such business at the meeting, (ii) the name and address,
as they appear on the Corporation's books, of the shareholder proposing such
business and any other shareholders known by such shareholder to be supporting
such proposal, (iii) the class and number of shares of the Corporation which are
beneficially owned by such shareholder on the date of such shareholder's notice
and by any other shareholders known by such shareholder to be supporting such
proposal on the date of such shareholder's notice, and (iv) any material
interest of the shareholder in such proposal. Notwithstanding anything in these
Bylaws to the contrary, no business shall be conducted at a meeting of
shareholders except in accordance with the procedures set forth in this Section
2.8. The Chairman of the meeting shall, if the facts warrant, determine and
declare to the meeting that the business was not properly brought before the
meeting in accordance with the procedures prescribed by these Bylaws, and if the
Chairman should so determine, the Chairman shall so declare to the meeting and
any such business not properly brought before the meeting shall not be
transacted.

         2.9 SEC PROXY RULES. In addition to complying with the provisions of
Section 2.8, a shareholder shall also comply with all applicable requirements of
the Securities Exchange Act of 1934 and the rules and regulations thereunder
with respect to the matters set forth in Section 2.8. Nothing in Section 2.8
shall be deemed to affect any rights of shareholders to request inclusion of
proposals in the Corporation's proxy statement pursuant to rules of the
Securities and Exchange Commission. For such proposals to be acted upon at a
meeting, however, compliance with



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the notice provisions of Section 2.8 is also required.

                                  ARTICLE THREE
                                    DIRECTORS

         3.1 POWERS OF DIRECTORS. The business and affairs of the Corporation
shall be managed under the direction of and all corporate powers shall be
exercised by or under the authority of the Board of Directors.

         3.2 NUMBER AND QUALIFICATIONS. The Board of Directors shall consist of
12 members. The Board of Directors has the power to change from time to time the
number of directors specified in the preceding sentence. Any such change in the
number of directors constituting the Corporation's Board Directors must be made
exclusively by means of an amendment to these Bylaws adopted by a majority of
the entire Board of Directors then in office. Directors need not be shareholders
of the Corporation nor residents of the State of Tennessee.

         3.3 TERM OF OFFICE. Except as otherwise provided by law or by the
Charter, the term of each director hereafter elected shall be from the time of
his or her election and qualification until the third annual meeting next
following such election and until a successor shall have been duly elected and
qualified; subject, however, to the right of the removal of any director as
provided by law, by the Charter or by these Bylaws.

         3.4 COMPENSATION. The directors shall be paid for their services on the
Board of Directors and on any Committee thereof such compensation (which may
include cash, shares of stock of the Corporation and options thereon) and
benefits together with reasonable expenses, if any, at such times as may, from
time to time, be determined by resolution adopted by a majority of the entire
Board of Directors; provided that nothing herein contained shall be construed to
preclude any director from serving the Corporation in any other capacity and
being compensated therefor.

         3.5 COMMITTEES. The directors, by resolution adopted by a majority of
the entire Board of Directors, may designate an executive committee and other
committees, consisting of two or more directors, and may delegate to such
committee or committees all such authority of the Board of Directors that it
deems desirable, including, without limitation, authority to appoint corporate
officers, fix their salaries, and, to the extent such is not provided by law,
the Charter or these Bylaws, to establish their authority and responsibility,
except that no such committee or committees shall have and exercise the
authority of the Board of Directors to:

         (a)      authorize distributions (which include dividend declarations),
                  except according to a formula or method prescribed by the
                  Board of Directors,

         (b)      fill vacancies on the Board of Directors or on any of its
                  committees,

         (c)      adopt, amend or repeal bylaws,

         (d)      authorize or approve the reacquisition of shares, except
                  according to a formula or method prescribed by the Board of
                  Directors, or

         (e)      authorize or approve the issuance or sale or contract for sale
                  of shares, or determine the designation and relative rights,
                  preferences and limitations of a class or series of shares,
                  except that the Board of Directors may authorize a committee
                  to do so within limits specifically prescribed by the Board of
                  Directors.

         3.6 PROCEDURES FOR DIRECTOR NOMINATIONS. Except as provided in Section
3.7 with respect to vacancies on the Board of Directors, only persons nominated
in accordance with the procedures set forth in this Section 3.6 shall be
eligible for election as directors. Nominations of persons for election to the
Board of Directors may be made at a meeting of shareholders (i) by or at the
direction of the Board of Directors, or (ii) by any shareholder of the
Corporation entitled to vote for the election of directors at such meeting who
complies with the notice procedures set forth in this




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Section 3.6. Such nominations, other than those made by or at the direction of
the Board of Directors, shall be made pursuant to timely notice in writing to
the Secretary of the Corporation. To be timely, a shareholder's notice must be
delivered to or mailed and received at the principal executive offices of the
Corporation not less than 90 days nor more than 120 days prior to the date of a
meeting; provided, however, that if fewer than 100 days' notice or prior public
disclosure of the date of the meeting is given or made to shareholders, notice
by the shareholder to be timely must be so delivered or received not later than
the close of business on the 10th day following the earlier of (i) the day on
which such notice of the date of such meeting was mailed or (ii) the day on
which such public disclosure was made. A shareholder's notice to the Secretary
shall set forth (i) as to each person whom the shareholder proposes to nominate
for election or reelection as a director (a) the name, age, business address and
residence address of such person, (b) the principal occupation or employment of
such person, (c) the class and number of shares of the Corporation which are
beneficially owned by such person on the date of such shareholder's notice and
(d) any other information relating to such person that is required to be
disclosed in solicitations of proxies for election of directors or, is otherwise
required, in each case pursuant to Regulation 14A under the Securities Exchange
Act of 1934, as amended (including, without limitation, such person's written
consent to being named in the proxy statement as a nominee and to serving as a
director if elected); and (ii) as to the shareholder giving the notice (a) the
name and address, as they appear on the Corporation's books, of such shareholder
and any other shareholders known by such shareholder to be supporting such
nominees and (b) the class and number of shares of the Corporation which are
beneficially owned by such shareholder on the date of such shareholder's notice
and by any other shareholders known by such shareholder to be supporting such
nominees on the date of such shareholder's notice. No person shall be eligible
for election as a director of the Corporation unless nominated in accordance
with the procedures set forth in this Section 3.6. The Chairman of the meeting
shall, if the facts warrant, determine and declare to the meeting that a
nomination was not made in accordance with the procedures prescribed by these
Bylaws, and if the Chairman should so determine, the Chairman shall so declare
to the meeting and the defective nomination shall be disregarded.

         3.7 VACANCIES; REMOVAL FROM OFFICE. Except as otherwise provided by law
or by the Charter, newly created directorships resulting from any increase in
the authorized number of directors or any vacancies on the Board of Directors
resulting from death, resignation, retirement, disqualification or any other
cause (except removal from office) shall be filled only by the Board of
Directors, provided that a quorum is then in office and present, or only by a
majority of the directors then in office, if less than a quorum is then in
office or by the sole remaining director. Any vacancies on the Board of
Directors resulting from removal from office may be filled by the affirmative
vote of the holders of at least a majority of the voting power of all
outstanding voting stock or, if the shareholders do not so fill such a vacancy,
by a majority of the directors then in office. Directors elected to fill a newly
created directorship or other vacancy shall hold office for a term expiring at
the next shareholders' meeting at which directors are elected and until such
director's successor has been duly elected and qualified. The directors of any
class of directors of the Corporation may be removed by the shareholders only
for cause by the affirmative vote of the holders of at least a majority of the
voting power of all outstanding voting stock.

         3.8 PLACE OF MEETINGS. The directors may hold meetings of the Board of
Directors or of a committee thereof at the principal office of the Corporation
in Memphis, Tennessee, or at such other place or places, either in the State of
Tennessee or elsewhere, as the Board of Directors or the members of the
committee, as applicable, may from time to time determine by resolution or by
written consent or as may be specified in the notice of the meeting.

         3.9 QUORUM. A majority of the directors shall constitute a quorum for
the transaction of business, but a smaller number may adjourn from time to time,
without further notice, if the time and place to which the meeting is adjourned
are fixed at the meeting at which the adjournment is taken and if the period of
adjournment does not exceed thirty (30) days in any one (1) adjournment. The
vote of a majority of the directors present at a meeting at which a quorum is
present shall be the act of the Board of Directors, unless the vote of a greater
number is required by law, the Charter, or these Bylaws.

         3.10 REGULAR MEETINGS. Following each annual meeting of shareholders,
the newly elected directors, together with the incumbent directors whose terms
do not expire at such meeting, shall meet for the purpose of organization, the
appointment of officers and the transaction of other business, and, if a
majority of the directors be present at such place, day and hour, no prior
notice of such meeting shall be required to be given to the directors. The



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<PAGE>   5



place, day and hour of such meeting may also be fixed by resolution or by
written consent of the directors. In addition, the Board of Directors may
approve an annual schedule for additional regular meetings of the Board of
Directors and of committees thereof.

         3.11 SPECIAL MEETINGS. Special meetings of the directors may be called
by the Chairman of the Board, the Chief Executive Officer, or the President (or
as to any committee of the Board of Directors, by the person or persons
specified in the resolution of the Board of Directors establishing the
committee) on two days' notice by mail or on one day's notice by telegram or
cablegram, or on two hours' notice given personally or by telephone or facsimile
transmission to each director (or member of the committee, as appropriate), and
shall be called by the Chairman of the Board or Secretary in like manner on the
written request of a majority of directors then in office. The notice shall
state the day and hour of the meeting and the place where the meeting is to be
held. Special meetings of the directors may be held at any time on written
waiver of notice or by consent of all the directors, either of which may be
given either before, at or after the meeting.

         3.12 ACTION WITHOUT A MEETING. The directors may (whether acting in
lieu of a meeting of the Board of Directors or of a committee thereof) take
action which they are required or permitted to take, without a meeting, on
written consent setting forth the action so taken, signed by all of the
directors entitled to vote thereon. If all the directors entitled to vote
consent to taking such action without a meeting, the affirmative vote of the
number of directors necessary to authorize or take such action at a meeting is
the act of the Board of Directors or committee, as appropriate.

         3.13 TELEPHONE MEETINGS. Directors may participate in a meeting of the
Board of Directors or of a committee thereof by, or conduct a meeting through
the use of, any means of communication by which all directors participating may
simultaneously hear each other during the meeting. A director so participating
is deemed to be present in person at such meeting.

                                  ARTICLE FOUR
                                    OFFICERS

         4.1 DESIGNATED OFFICERS. The officers of the Corporation shall consist
of a Chairman of the Board, a Chief Executive Officer, a President, such number
of Vice Chairmen as the Board may from time to time determine and appoint, an
Auditor, a Chief Credit Officer, a Chief Financial Officer, a Controller, a
General Counsel, a Manager of Risk Management, an Executive Vice
President-Employee Services, a Secretary, and a Treasurer, and such number of
Executive Vice Presidents, Senior Vice Presidents and Vice Presidents and such
other Officers and assistant Officers as may be from time to time determined and
appointed in accordance with the provisions of this Article Four. The title of
any officer may include any additional descriptive designation determined to be
appropriate. Any person may hold two or more offices, except that the President
shall not also be the Secretary or an Assistant Secretary. The officers, other
than the Chairman of the Board, need not be directors, and officers need not be
shareholders.

         4.2 APPOINTMENT OF OFFICERS. Except as otherwise provided in this
Section 4.2, the officers of the Corporation shall be appointed by the Board of
Directors at the annual organizational meeting of the Board of Directors
following the annual meeting of shareholders. The Board of Directors may
delegate to a committee of the Board of Directors the power to create corporate
offices, define the authority and responsibility of such offices, except to the
extent such authority or responsibility would not be consistent with the law or
the Charter, and to appoint persons to any office of the Corporation except the
offices of the Chairman of the Board, Chief Executive Officer, and President,
any office the incumbent in which is designated by the Board as an Executive
Officer (as defined in Section 4.5 hereof), and, upon the recommendation of the
Audit Committee, the Auditor. In addition, the Board of Directors may delegate
to the officers appointed to the Corporation's personnel committee, acting as a
committee, the authority to appoint persons to any offices of the Corporation of
the level of Vice President and below annually at the personnel committee
meeting following the annual meeting of shareholders and to appoint persons to
any office of the Corporation of the level of Senior Vice President and below
during the period of time between the annual appointment of officers by the
Board of Directors or pursuant to this section 4.2 of the Bylaws.
Notwithstanding the delegation of authority pursuant to this section 4.2 of the
Bylaws, the Board of Directors retains the authority to appoint all officers and
such other



                                        5


<PAGE>   6



officers and agents as it shall deem necessary, who shall exercise such powers
and perform such duties as shall be determined from time to time by the Board of
Directors.

         4.3 TERM. The officers of the Corporation shall be appointed for a term
of one (1) year and until their successors are appointed and qualified, subject
to the right of removal specified in Section 4.4 of these Bylaws. The
designation of a specified term does not grant to any officer any contract
rights.

         4.4 VACANCIES, RESIGNATIONS AND REMOVAL. If the office of any officer
or officers becomes vacant for any reason, the vacancy may be filled by the
Board of Directors or, if such officer was appointed by a committee, by the
committee appointing such officer. Any officer may resign at any time by
delivering a written notice to the Chairman of the Board, Chief Executive
Officer, President, Secretary, or Executive Vice President-Employee Services of
the Corporation, or the designee of any of them, which shall be effective upon
delivery unless it specifies a later date acceptable to the Corporation. Any
officer designated by the Board as an Executive Officer shall be subject to
removal at any time with or without cause only by the affirmative vote of a
majority of the Board of Directors. The Auditor shall be subject to removal at
any time with or without cause only by the affirmative vote of a majority of the
Board of Directors, upon the recommendation of the Audit Committee. Any other
officer shall be subject to removal at any time with or without cause by the
affirmative vote of a majority of the Board of Directors, and in the event the
officer was, or could have been, appointed by a committee, then by the
affirmative vote of a majority of either such committee or the Board of
Directors.

         4.5 COMPENSATION. The Board of Directors, or a committee thereof, shall
fix the compensation of Executive Officers (as defined herein) of the
Corporation. "Executive Officers" shall be those officers of the Corporation
identified as such from time to time in a resolution or resolutions of the Board
of Directors. The compensation of officers who are not Executive Officers shall
be fixed by the Board of Directors, by a committee thereof, or by management
under such policies and procedures as shall be established by the Board of
Directors or a committee thereof.

         4.6 DELEGATION OF OFFICER DUTIES. In case of the absence of any officer
of the Corporation, or for any reason that the Board of Directors (or, in
addition, in the case of any officer appointed by a committee, such committee or
any other committee which could appoint such officer pursuant to Section 4.2 of
these Bylaws) may deem sufficient, the Board of Directors (or committee, as
applicable) may delegate, for the time being, the powers or duties, or any of
them, of such officer to any other officer, or to any director.

         4.7 CHAIRMAN OF THE BOARD. The Chairman of the Board shall preside at
all meetings of the shareholders and of the Board of Directors and shall have
such powers and perform such duties as may be provided for herein and as are
normally incident to the office and as may be assigned by the Board of
Directors. If and at such times as the Board of Directors so determines, the
Chairman of the Board may also serve as the Chief Executive Officer of the
Corporation.

         4.8 CHIEF EXECUTIVE OFFICER. The Chief Executive Officer, in the
absence of the Chairman of the Board, shall preside at all meetings of the
shareholders and of the Board of Directors. The Chief Executive Officer shall be
responsible for carrying out the orders of and the resolutions and policies
adopted by the Board of Directors and shall have general management of the
business of the Corporation and shall exercise general supervision over all of
its affairs. In addition, the Chief Executive Officer shall have such powers and
perform such duties as may be provided for herein and as are normally incident
to the office and as may be prescribed by the Board of Directors. If and at such
time as the Board of Directors so determines, the Chief Executive Officer may
also serve as the President of the Corporation.

         4.9 PRESIDENT. The President, in the absence of the Chairman of the
Board and the Chief Executive Officer, shall preside at all meetings of the
shareholders and of the Board of Directors. The President shall be the Chief
Executive Officer of the Corporation unless the Board of Directors has appointed
another person to such office, in which case the President shall be the Chief
Operating Officer of the Corporation and shall have such powers and



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<PAGE>   7



perform such duties as may be provided for herein and as are normally incident
to the office and as may be prescribed by the Board of Directors, the Chairman
of the Board, or the Chief Executive Officer.

         4.10 VICE CHAIRMEN. Vice Chairmen shall perform such duties and
exercise such powers as may be prescribed by the Board of Directors, the
Chairman of the Board, or the Chief Executive Officer.

         4.11 CHIEF FINANCIAL OFFICER. The Chief Financial Officer shall be the
principal financial officer of the Corporation. The Chief Financial Officer is
authorized to sign any document filed with the Securities and Exchange
Commission or any state securities commission on behalf of the Corporation and
shall perform such duties and exercise such powers as are normally incident to
the office and as may be prescribed by the Board of Directors, the Chairman of
the Board, or the Chief Executive Officer.

         4.12 CHIEF CREDIT OFFICER. The Chief Credit Officer shall perform such
duties and exercise such powers as are normally incident to the office and as
may be prescribed by the Board of Directors, the Chairman of the Board, or the
Chief Executive Officer.

         4.13 GENERAL COUNSEL. The General Counsel shall perform such duties and
exercise such powers as are normally incident to the office and as may be
prescribed by the Board of Directors, the Chairman of the Board, or the Chief
Executive Officer.

         4.14 EXECUTIVE VICE PRESIDENT-EMPLOYEE SERVICES. The Executive Vice
President-Employee Services shall perform such duties and exercise such powers
as are normally incident to the office and as may be prescribed by the Board of
Directors, the Chairman of the Board, or the Chief Executive Officer.

         4.15 MANAGER OF RISK MANAGEMENT. The Manager of Risk Management shall
perform such duties and exercise such powers as are normally incident to the
office and as may be prescribed by the Board of Directors, the Chairman of the
Board, or the Chief Executive Officer.

         4.16 EXECUTIVE VICE PRESIDENTS, SENIOR VICE PRESIDENTS AND VICE
PRESIDENTS. Executive Vice Presidents, Senior Vice Presidents and Vice
Presidents shall perform such duties and exercise such powers as may be
prescribed by the Board of Directors, a committee thereof, the personnel
committee, the Chairman of the Board, or the Chief Executive Officer.

         4.17 SECRETARY. The Secretary shall attend all sessions of the Board of
Directors and of the shareholders and record all votes and the minutes of all
proceedings in books to be kept for that purpose. The Secretary shall give or
cause to be given notice of all meetings of the shareholders and of the Board of
Directors, shall authenticate records of the Corporation, and shall perform such
other duties as are incident to the office or as may be prescribed by the Board
of Directors, the Chairman of the Board or the Chief Executive Officer. In the
absence or disability of the Secretary, the Assistant Secretary or such other
officer or officers as may be authorized by the Board of Directors or Executive
Committee thereof shall perform all the duties and exercise all of the powers of
the Secretary and shall perform such other duties as the Board of Directors,
Chairman of the Board or the Chief Executive Officer shall prescribe.

         4.18 TREASURER. The Treasurer shall have the custody of the funds and
securities of the Corporation and shall keep full and accurate accounts of
receipts and disbursements in books belonging to the Corporation and shall
deposit all monies and other valuable effects in the name and to the credit of
the Corporation in such depositories as may be designated by the Board of
Directors. The Treasurer shall disburse the funds of the Corporation as may be
ordered by the Board of Directors, the Chairman of the Board, the Chief
Executive Officer, the Chief Financial Officer, or the President, taking proper
vouchers for such disbursements, and shall render to the Board of Directors, the
Chairman of the Board, the Chief Executive Officer, the Chief Financial Officer,
or the President, whenever they may require it, an account of all of his or her
transactions as Treasurer and of the financial condition of the Corporation, and
at a regular meeting of the Board of Directors preceding the annual
shareholders' meeting, a like report for the



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preceding year. The Treasurer shall keep or cause to be kept an account of stock
registered and transferred in such manner and subject to such regulations as the
Board of Directors may prescribe. The Treasurer shall give the Corporation a
bond, if required by the Board of Directors, in such a sum and in form and with
security satisfactory to the Board of Directors for the faithful performance of
the duties of the office and the restoration to the Corporation, in case of his
or her death, resignation or removal from office, of all books, papers,
vouchers, money and other property of whatever kind in his or her possession,
belonging to the Corporation. The Treasurer shall perform such other duties as
the Board of Directors may from time to time prescribe or require. In the
absence or disability of the Treasurer, the Assistant Treasurer shall perform
all the duties and exercise all of the powers of the Treasurer and shall perform
such other duties as the Board of Directors, the Chairman of the Board, or the
Chief Executive Officer shall prescribe.

         4.19 AUDITOR. The Auditor shall perform such duties and exercise such
powers as are normally incident to the office and as may be prescribed by the
Board of Directors or the Chairman of the Audit Committee.

         4.20 CONTROLLER. The Controller shall be the principal accounting
officer of the Corporation. The Controller is authorized to sign any document
filed with the Securities and Exchange Commission or any state securities
commission on behalf of the Corporation and shall assist the management of the
Corporation in setting the financial goals and policies of the Corporation,
shall provide financial and statistical information to the shareholders and to
the management of the Corporation and shall perform such other duties and
exercise such other powers as may be prescribed by the Board of Directors, the
Chairman of the Board, the Chief Executive Officer or the President. In the
absence or disability of the Controller, the Assistant Controller shall perform
all the duties and exercise all powers of the Controller and shall perform such
duties as the Board of Directors or the Chairman of the Board or the Chief
Executive Officer shall prescribe.

         4.21 OTHER OFFICERS. Officers holding such other offices as may be
created pursuant to Sections 4.1 and 4.2 of these Bylaws shall have such
authority and perform such duties and exercise such powers as may be prescribed
by the Board of Directors, a committee thereof, the personnel committee, the
Chairman of the Board or the Chief Executive Officer.

         4.22 OFFICER COMMITTEES. The directors, by resolution adopted by a
majority of the entire Board of Directors, may designate one or more committees,
consisting of two or more officers, and may delegate to such committee or
committees all such authority that the Board of Directors deems desirable that
is permitted by law. Members of such committees may take action without a
meeting and may participate in meetings to the same extent and in the same
manner that directors may take action and may participate pursuant to Sections
3.12 and 3.13 of these Bylaws.

                                  ARTICLE FIVE
                                 SHARES OF STOCK

         5.1 CERTIFICATES. The certificates representing shares of stock of the
Corporation shall be numbered, shall be entered in the books or records of the
Corporation as they are issued, and shall be signed by the Chairman of the Board
or the Chief Executive Officer and any one of the following: the President, the
Treasurer, or the Secretary. Either or both of the signatures upon a certificate
may be facsimiles if the certificate is countersigned by a transfer agent, or
registered by a registrar other than an officer or employee of the Corporation.
Each certificate shall include the following upon the face thereof:

         (a)      A statement that the Corporation is organized under the laws
                  of the State of Tennessee;

         (b)      The name of the Corporation;

         (c)      The name of the person to whom issued;

         (d)      The number and class of shares, and the designation of the
                  series, if any, which such certificate represents;



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<PAGE>   9



         (e)      The par value of each share represented by such certificate;
                  or a statement that the shares are without par value; and

         (f)      Such other provisions as the Board of Directors may from time
                  to time require.

         5.2 SHARES NOT REPRESENTED BY CERTIFICATES. Notwithstanding the
provisions of Section 5.1 of these Bylaws, the Board of Directors may authorize
the issuance of some or all of the shares of any class without certificates. The
Corporation shall send to each shareholder to whom such shares have been issued
or transferred at the appropriate time any written statement providing
information about such shares, which is required by law.

         5.3 STOCK TRANSFERS AND RECORD DATES. Transfers of shares of stock
shall be made upon the books of the Corporation by the record owner or by an
attorney, lawfully constituted in writing, and upon surrender of any certificate
therefor. The Board of Directors may appoint suitable agents in Memphis,
Tennessee, and elsewhere to facilitate transfers by shareholders under such
regulations as the Board of Directors may from time to time prescribe. The
transfer books may be closed by the Board of Directors for such period, not to
exceed 40 days, as may be deemed advisable for dividend or other purposes, or in
lieu of closing the books, the Board of Directors may fix in advance a date as
the record date for determining shareholders entitled notice of and to vote at a
meeting of shareholders, or entitled to payment of any dividend or other
distribution. The record date for voting or taking other action as shareholders
shall not be less than 10 days nor more than 70 days prior to the meeting date
or action requiring such determination of shareholders. The record date for
dividends and other distributions shall not be less than 10 days prior to the
payment date of the dividend or other distribution. All certificates surrendered
to the Corporation for transfer shall be canceled, and no new certificate shall
be issued until the former certificate for like number of shares shall have been
surrendered and canceled, except that in case of a lost or destroyed certificate
a new one may be issued on the terms prescribed by Section 5.5 of these Bylaws.

         5.4 RECORD OWNERS. The Corporation shall be entitled to treat the
holder of record of any share or shares of stock as the holder in fact thereof;
and, accordingly, shall not be bound to recognize any equitable or other claim
to or interest in such share on the part of any other person, whether or not it
shall have express or other notice thereof, except as required by applicable
law.

         5.5 LOST, DESTROYED, STOLEN OR MUTILATED CERTIFICATES. The agent for
transfer of the Corporation's stock may issue new share certificates in place of
certificates represented to have been lost, destroyed, stolen or mutilated upon
receiving an indemnity satisfactory to the agent and the Secretary or Treasurer
of the Corporation, without further action of the Board of Directors.

                                   ARTICLE SIX
                                 INDEMNIFICATION

         6.1 INDEMNIFICATION OF OFFICERS WHEN WHOLLY SUCCESSFUL. If any current
or former officer of the Corporation [including for purposes of this Article an
individual who, while an officer, is or was serving another corporation or other
enterprise (including an employee benefit plan and a political action committee,
which serves the interests of the employees of the Corporation or any of its
subsidiaries) in any capacity at the request of the Corporation and unless the
context requires otherwise the estate or personal representative of such
officer] is wholly successful, on the merits or otherwise, in the defense of any
threatened, pending or completed action, suit, or proceeding, whether civil,
criminal, administrative, or investigative and whether formal or informal
("Proceeding"), to which the officer was a party because he or she is or was an
officer of the Corporation, the officer shall be indemnified by the Corporation
against all reasonable expenses, including attorney fees, incurred in connection
with such Proceeding, or any appeal therein.

         6.2 INDEMNIFICATION OF OFFICERS WHEN NOT WHOLLY SUCCESSFUL. If any
current or former officer of the Corporation has not been wholly successful on
the merits or otherwise, in the defense of a Proceeding, to which the officer
was or was threatened to be made a party because he or she was or is an officer,
the officer shall be indemnified by the Corporation against any judgment,
settlement, penalty, fine (including any excise tax assessed with respect to



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an employee benefit plan), or other liability and any reasonable expenses,
including attorney fees, incurred as a result of such Proceeding, or any appeal
therein, if authorized in the specific case after a determination has been made
that indemnification is permissible because the following standard of conduct
has been met:

         (a)      The officer conducted himself or herself in good faith, and

         (b)      The officer reasonably believed: (i) in the case of conduct in
                  the officer's official capacity as an officer of the
                  Corporation that the officer's conduct was in the
                  Corporation's best interest; and (ii) in all other cases that
                  the officer's conduct was at least not opposed to its best
                  interests; and

         (c)      In the case of any criminal proceeding, the officer had no
                  reasonable cause to believe his or her conduct was unlawful;

provided, however, the Corporation may not indemnify an officer in connection
with a Proceeding by or in the right of the Corporation in which the officer was
adjudged liable to the Corporation or in connection with any other proceeding
charging improper benefit to the officer, whether or not involving action in his
or her official capacity, in which the officer was adjudged liable on the basis
that personal benefit was improperly received by the officer.

         6.3 PROCEDURES FOR INDEMNIFICATION DETERMINATIONS. The determination
required by Section 6.2 herein shall be made as follows:

         (a)      By the Board of Directors by a majority vote of a quorum
                  consisting of directors not at the time parties to the
                  Proceeding;

         (b)      If a quorum cannot be obtained, by majority vote of a
                  committee duly designated by the Board of Directors (in which
                  designation directors who are parties may participate)
                  consisting solely of two or more directors not at the time
                  parties to the Proceeding;

         (c)      By independent special legal counsel: (i) selected by the
                  Board of Directors or its committee in the manner prescribed
                  in subsection (a) or (b); or (ii) if a quorum of the Board of
                  Directors cannot be obtained under subsection (a) and a
                  committee cannot be designated under subsection (b), selected
                  by majority vote of the full Board of Directors (in which
                  selection directors who are parties may participate); or, if a
                  determination pursuant to subsections (a), (b), or (c) of this
                  Section 6.3 cannot be obtained, then

         (d)      By the shareholders, but shares owned by or voted under the
                  control of directors who are at the time parties to the
                  Proceeding may not be voted on the determination.

         6.4 SERVING AT THE REQUEST OF THE CORPORATION. An officer of the
Corporation shall be deemed to be serving another corporation or other
enterprise or employee benefit plan or political action committee at the request
of the Corporation only if such request is reflected in the records of the Board
of Directors or a committee appointed by the Board of Directors for the purpose
of making such requests. Approval by the Board of Directors, or a committee
thereof, may occur before or after commencement of such service by the officer.

         6.5 ADVANCEMENT OF EXPENSES. The Corporation shall pay for or reimburse
reasonable expenses, including attorney fees, incurred by an officer who is a
party to a Proceeding in advance of the final disposition of the Proceeding if:

         (a)      The officer furnishes to the Corporation a written affirmation
                  of the officer's good faith belief that the officer has met
                  the standard of conduct described in Section 6.2 herein;

         (b)      The officer furnishes to the Corporation a written
                  undertaking, executed personally or on behalf of the officer,
                  to repay the advance if it is ultimately determined that the
                  officer is not entitled to



                                       10


<PAGE>   11



                  indemnification; and

         (c)      A determination is made that the facts then known to those
                  making the determination would not preclude indemnification
                  under this bylaw.

         6.6 UNDERTAKING REQUIRED FOR EXPENSES. The undertaking required by
Section 6.5 herein must be an unlimited general obligation of the officer but
need not be secured and may be accepted without reference to financial ability
to make repayment.

         6.7 PROCEDURES FOR EXPENSE DETERMINATIONS. Determinations and
authorizations of payments under Section 6.5 herein shall be made in the same
manner as is specified in Section 6.3 herein.

         6.8 INDEMNIFICATION OF EMPLOYEES AND FORMER DIRECTORS. Every employee
and every former director of the Corporation shall be indemnified by the
Corporation to the same extent as officers of the Corporation.

         6.9 NONEXCLUSIVITY OF RIGHT OF INDEMNIFICATION. The right of
indemnification set forth above shall not be deemed exclusive of any other
rights, including, but not limited to, rights created pursuant to Section 6.11
of these Bylaws, to which an officer, employee, or former director seeking
indemnification may be entitled. No combination of rights shall permit any
officer, employee or former director of the Corporation to receive a double or
greater recovery.

         6.10 MANDATORY INDEMNIFICATION OF DIRECTORS AND DESIGNATED OFFICERS.
The Corporation shall indemnify each of its directors and such of the
non-director officers of the Corporation or any of its subsidiaries as the Board
of Directors may designate, and shall advance expenses, including attorney's
fees, to each director and such designated officers, to the maximum extent
permitted (or not prohibited) by law, and in accordance with the foregoing, the
Board of Directors is expressly authorized to enter into individual indemnity
agreements on behalf of the Corporation with each director and such designated
officers which provide for such indemnification and expense advancement and to
adopt resolutions which provide for such indemnification and expense
advancement.

         6.11 INSURANCE. Notwithstanding anything in this Article Six to the
contrary, the Corporation shall have the additional power to purchase and
maintain insurance on behalf of any person who is or was a director, officer,
employee, or agent of the Corporation, or who, while a director, officer,
employee or agent of the Corporation, is or was serving at the request of the
Corporation as a director, officer, partner, trustee, employee, or agent of
another foreign or domestic corporation, partnership, joint venture, trust,
employee benefit plan, political action committee, or other enterprise, against
liability asserted against or incurred by the person in that capacity or arising
from the person's status as a director, officer, employee, or agent, whether or
not the Corporation would have the power to indemnify the person against the
same liability.

                                  ARTICLE SEVEN
                                   RETIREMENT

         7.1 NON-EMPLOYEE DIRECTORS. Directors who are not also officers of the
Corporation or its affiliates shall be retired from the Board of Directors as
follows:

         (a)      Any director who shall attain the age of sixty-five (65) on or
                  before the last day of the term for which he or she was
                  elected shall not be nominated for re-election and shall be
                  retired from the Board of Directors at the expiration of such
                  term; provided, however, any director first elected to the
                  Board of Directors prior to April 17, 1996, may serve a
                  minimum of two three-year terms.

         (b)      For the purpose of maintaining boards of active business and
                  professional persons, directors leaving the occupation or the
                  position held at their last election (by retirement or
                  otherwise) will be expected to tender their resignation from
                  the Board of Directors upon such occasion. A resignation will
                  ordinarily be accepted unless (i) the director assumes another
                  position deemed appropriate by the



                                       11


<PAGE>   12



                  Board of Directors for continuation, or (ii) the director is
                  so engaged in some specific project for the Board of Directors
                  as to make his or her resignation detrimental to the
                  Corporation. Under this circumstance, the Board of Directors
                  may elect to set a subsequent date for his or her retirement
                  to coincide with the completion of the project.

Directors who are also officers of the Corporation or any of its affiliates will
be retired from the Board of Directors on the date of the annual meeting
coincident with or next following the date of the director's retirement from or
other discontinuation of active service with the Corporation and its affiliates.

         7.2 OFFICERS AND EMPLOYEES. Except as provided in the following
sentence, the Corporation has no compulsory retirement age for its officers or
employees. Each officer or employee who has attained 65 years of age and who,
for the two-year period immediately before attaining such age, has been employed
in a "bona fide executive" or a "high policy-making" position as those terms are
used and defined in the Age Discrimination in Employment Act, Section 12(c), and
the regulations relating to that section prescribed by the Equal Employment
Opportunity Commission, all as amended from time to time (collectively, the
"ADEA"), shall automatically be terminated by way of compulsory retirement and
his or her salary discontinued on the first day of the month coincident with or
immediately following the 65th birthday, provided such employee is entitled to
an immediate nonforfeitable annual retirement benefit, as specified in the ADEA,
in the aggregate amount of at least $44,000. Notwithstanding the prior sentence,
the Board of Directors, in its discretion, may continue any such officer or
employee in service and designate the capacity in which he or she shall serve,
and shall fix the remuneration he or she shall receive. The Board of Directors
may also re-employ any former officer who had theretofore been retired.

                                  ARTICLE EIGHT
                             EXECUTION OF DOCUMENTS

         8.1 DEFINITION OF "DOCUMENT." For purposes of this Article Eight of the
Bylaws, the term "document" shall mean a document of any type, including, but
not limited to, an agreement, contract, instrument, power of attorney,
endorsement, assignment, transfer, stock or bond power, deed, mortgage, deed of
trust, lease, indenture, conveyance, proxy, waiver, consent, certificate,
declaration, receipt, discharge, release, satisfaction, settlement, schedule,
account, affidavit, security, bill, acceptance, bond, undertaking, check, note
or other evidence of indebtedness, draft, guaranty, letter of credit, and order.

         8.2 EXECUTION OF DOCUMENTS. Except as expressly provided in Section 5.1
of these Bylaws (with respect to signatures on certificates representing shares
of stock of the Corporation), the Chairman of the Board, the Chief Executive
Officer, the President, any Vice Chairman, any Executive Vice President, any
Senior Vice President, any Vice President, the Chief Financial Officer, the
Chief Credit Officer, the General Counsel, the Executive Vice President-Employee
Services, the Manager of Risk Management, the Controller, the Treasurer, the
Secretary, and any other officer, or any of them acting individually, may (i)
execute and deliver in the name and on behalf of the Corporation or in the name
and on behalf of any division or department of the Corporation any document
pertaining to the business, affairs, or property of the Corporation or any
division or department of the Corporation, and (ii) delegate to any other
officer, employee or agent of the Corporation the power to execute and deliver
any such document. In addition, the President - Retail Financial Services and
the President - Business Financial Services/Memphis Financial Services of First
Tennessee Bank National Association (the "Bank"), the principal subsidiary of
the Corporation, or either of them acting individually, may, as agent of the
Corporation, execute and deliver in the name and on behalf of the Corporation
any such document.

         8.3 METHOD OF EXECUTION BY SECRETARY. Unless otherwise required by law,
the signature of the Secretary on any document may be a facsimile.

                                  ARTICLE NINE
                                EMERGENCY BYLAWS

         9.1 DEFINITION OF EMERGENCY. The provisions of this Article Nine shall
be effective only during an



                                       12


<PAGE>   13



"emergency." An "emergency" shall be deemed to exist whenever any two of the
officers identified in Section 9.2 of these Bylaws in good faith determine that
a quorum of the directors cannot readily be assembled because of a catastrophic
event.

         9.2 NOTICE OF MEETING. A meeting of the Board of Directors may be
called by any one director or by any one of the following officers: Chairman of
the Board, Chief Executive Officer, President, any Vice Chairman, any Executive
Vice President, Chief Credit Officer, Chief Financial Officer, Controller,
General Counsel, Manager of Risk Management, Executive Vice President-Employee
Services, or Secretary. Notice of such meeting need be given only to those
directors whom it is practical to reach by any means the person calling the
meeting deems feasible, including, but not limited to, by publication and radio.
Such notice shall be given at least two hours prior to commencement of the
meeting.

         9.3 QUORUM AND SUBSTITUTE DIRECTORS. If a quorum has not been
obtained, then one or more officers of the Corporation or the Bank present at
the emergency meeting of the Board of Directors, as are necessary to achieve a
quorum, shall be considered to be substitute directors for purposes of the
meeting, and shall serve in order of rank, and within the same rank in order of
seniority determined by hire date by the Corporation, the Bank or any of their
subsidiaries. In the event that less than a quorum of the directors (including
any officers who serve as substitute directors for the meeting) are present,
those directors present (including such officers serving as substitute
directors) shall constitute a quorum.

         9.4 ACTION AT MEETING. The Board as constituted pursuant to Section 9.3
and after notice has been provided pursuant to Section 9.2 may take any of the
following actions: (i) prescribe emergency powers of the Corporation, (ii)
delegate to any officer or director any of the powers of the Board of Directors,
(iii) designate lines of succession of officers and agents in the event that any
of them are unable to discharge their duties, (iv) relocate the principal office
or designate alternative or multiple principal offices, and (v) take any other
action that is convenient, helpful, or necessary to carry on the business of the
Corporation.

         9.5 EFFECTIVENESS OF NON-EMERGENCY BYLAWS. All provisions of these
Bylaws not contained in this Article Nine, which are consistent with the
emergency bylaws contained in Article Nine, shall remain effective during the
emergency.

         9.6 TERMINATION OF EMERGENCY. Any emergency causing this Article Nine
to become operative shall be deemed to be terminated whenever either of the
following conditions is met: (i) the directors and any substitute directors
determine by a majority vote at a meeting that the emergency is over or (ii) a
majority of the directors elected pursuant to the provisions of these Bylaws
other than this Article Nine hold a meeting and determine that the emergency is
over.

         9.7 ACTION TAKEN IN GOOD FAITH. Any corporate action taken in good
faith in accordance with the provisions of this Article Nine binds the
Corporation and may not be used to impose liability on any director, substitute
director, officer, employee or agent of the Corporation.

                                   ARTICLE TEN
                            MISCELLANEOUS PROVISIONS

         10.1 FISCAL YEAR. The Board of Directors of the Corporation shall have
authority from time to time to determine whether the Corporation shall operate
upon a calendar year basis or upon a fiscal year basis, and if the latter, said
Board of Directors shall have power to determine when the said fiscal year shall
begin and end.

         10.2 DIVIDENDS. Dividends on the capital stock of the Corporation may
be declared by the Board of Directors at any regular or special meeting pursuant
to law. Before payment of any dividend, there may be set aside out of any funds
of the Corporation available for dividends such sum or sums as the directors
from time to time, in their



                                       13


<PAGE>   14


absolute discretion, think proper as a reserve fund to meet contingencies, or
for equalizing dividends or for repairing or maintaining any property of the
Corporation, or for such other purposes as the directors shall think conducive
to the interest of the Corporation.

         10.3 SEAL. This Corporation shall have a Corporate Seal which shall
consist of an imprint of the name of the Corporation, the state of its
incorporation, the year of incorporation and the words "Corporate Seal." The
Corporate Seal shall not be required to establish the validity or authenticity
of any document executed in the name and on behalf of the Corporation.

         10.4 NOTICES. Whenever notice is required to be given to any director,
officer or shareholder under any of the provisions of the law, the Charter, or
these Bylaws (except for notice required by Sections 2.8 and 3.6 of these
Bylaws), it shall not be construed to require personal notice, but such notice
may be given in writing by depositing the same in the United States mail,
postage prepaid, or by telegram, teletype, facsimile transmission or other form
of wire, wireless, or other electronic communication or by private carrier
addressed to such shareholder at such address as appears on the Corporation's
current record of shareholders, and addressed to such director or officer at
such address as appears on the records of the Corporation. If mailed as provided
above, notice to a shareholder shall be deemed to be effective at the time when
it is deposited in the mail.

         10.5 BYLAW AMENDMENTS. The Board of Directors shall have power to make,
amend and repeal the Bylaws or any Bylaw of the Corporation by vote of not less
than a majority of the directors then in office, at any regular or special
meeting of the Board of Directors. The shareholders may make, amend and repeal
the Bylaws or any Bylaw of this Corporation at any annual meeting or at a
special meeting called for that purpose only by the affirmative vote of the
holders of at least eighty percent (80%) of the voting power of all outstanding
voting stock, and all Bylaws made by the directors may be amended or repealed by
the shareholders only by the vote of the holders of at least eighty percent
(80%) of the voting power of all outstanding voting stock. Without further
authorization, at any time the Bylaws are amended, the Secretary is authorized
to restate the Bylaws to reflect such amendment, and the Bylaws, as so restated,
shall be the Bylaws of the Corporation.



                                       14


<PAGE>   1
                                                                   EXHIBIT 10(a)


                      FIRST TENNESSEE NATIONAL CORPORATION
                            MANAGEMENT INCENTIVE PLAN
                     (Amended and Restated October 20, 1999)

         1. PURPOSE. The purpose of the First Tennessee National Corporation
Management Incentive Plan (the "Plan") is to promote the interests of the
shareholders of First Tennessee National Corporation (the "Company") by
providing an incentive to key officers and employees of the Company and
subsidiaries of the Company who can contribute most to the short-term and
long-term growth and profitability of the Company. It is intended that incentive
awards paid under the Plan fall within the "performance-based compensation"
exception contained in Section 162(m) of the Internal Revenue Code of 1986, as
amended (the "Tax Code").

         2. EFFECTIVE DATE OF PLAN. The Plan was originally effective January 1,
1974. The Plan, as amended and restated on October 20, 1999, shall be effective
immediately.

         3. PLAN ADMINISTRATION. The Plan shall be administered by a committee
("Committee") whose members shall be appointed from time to time by, and shall
serve at the pleasure of, the Board of Directors of the Company. In addition,
all members shall be directors and shall meet the definitional requirements for
both "non-employee director" (with any exceptions therein permitted) contained
in the then current Securities and Exchange Commission Rule 16b-3 or any
successor provision and "outside director" as defined for purposes of Section
162(m) of the Tax Code or any successor provision. The Committee shall adopt
such rules of procedure as it may deem proper. The powers of the Committee shall
include plenary authority to interpret the Plan, and subject to the provisions
hereof, to determine the persons who are eligible to receive awards under the
Plan, the terms of any awards, the Corporate Financial Criteria, Performance
Goals, and other criteria applicable to such awards, and the extent to which the
Company and the Participants in the Plan have achieved the performance goals.
The Committee shall have the power, in its sole and complete discretion, to
reduce the amount of or eliminate any award under the Plan, but the Committee
shall have no power to increase any award that has been calculated pursuant to
the provisions of this Plan.

         4. ELIGIBILITY. All key officers and employees of the Company or any of
its subsidiaries are eligible for participation in the Plan. Actual
participation in the Plan for the Plan Year will be limited to and awards may be
granted under the Plan to those key officers and employees of the Company or any
subsidiary of the Company who, in the judgment of the Committee, have an
identifiable impact upon the growth and profitability of the Company who are
selected for participation in the Plan for the Plan Year by the Committee.
Determination by the Committee of the key officers and employees who will
participate in the Plan for the Plan Year shall be conclusive.

         5. AWARDS. Prior to or within 90 days after the commencement of each
calendar year (the "Plan Year"), the Committee shall designate the following:

                  1.       The key officers and employees, if any, who will
                           participate (the "Participants") in the Plan for the
                           Plan Year.

                  2.       The Corporate Financial Criteria, as defined herein,
                           which will apply to awards for the Plan Year and the
                           weighting of the Corporate Financial Criteria.

                  3.       The Performance Goals, as defined herein, to be met
                           by the Company for Participants to earn awards for
                           the Plan Year and a payout matrix or grid or formula
                           for such Corporate Financial Criteria and Performance
                           Goals.



                                        1


<PAGE>   2



         After the period of time specified in the prior sentence, the Committee
may designate additional officers and employees who will participate in the Plan
for the Plan Year (also "Participants" for purposes hereof); provided, however,
that any award earned by such Participant for participation for such partial
Plan Year will be pro-rated based on the number of days during the Plan Year in
which the Participant participated in the Plan.

         Awards under the Plan shall be paid to the Participants as provided for
herein in cash and common stock of the Company in such proportion as may be
established by the Committee from time to time. A maximum of 300,000 shares of
the Company's common stock, $0.625 par value (the "common stock"), in the
aggregate may be issued to Participants as awards under the Plan. If common
stock is used in payment of awards, it will be provided from shares purchased in
the open market or privately or by the issuance of previously authorized but
unissued shares and shall be issued at 100% of fair market value as of the date
the award is approved by the Committee. "Fair Market Value" for purposes of the
Plan shall be the mean between the high and low sales prices at which shares of
the Company were sold on the valuation day as quoted by the Nasdaq Stock Market
or, if there were no sales on that day, then on the last day prior to the
valuation day during which there were sales. In the event that this method of
valuation is not practicable, then the Committee, in its discretion, shall
establish the method by which fair market value shall be determined.

         A Participant who terminates employment, either voluntarily or
involuntarily, before the payment date for awards for the Plan Year that have
not been deferred is thereby ineligible for an award under the Plan; provided,
however, the Committee may, in its sole and complete discretion, determine to
pay an award in the event termination was the result of death, disability,
retirement, or a reduction in work force.

         6. CORPORATE FINANCIAL CRITERIA. For each Plan Year, the Committee
shall designate one or more of the corporate financial criteria (the "Corporate
Financial Criteria") set forth in this Section 6 for use in determining an award
for a Participant for such Plan Year. Corporate financial criteria designated
for any Participant for a Plan Year may be different from those designated for
other Participants in the same year. The Committee may specify Corporate
Financial Criteria in relation to consolidated Company performance or in
relation to performance of identifiable segments, business lines, departments,
or subsidiaries of the Company. Corporate Financial Criteria shall consist of
the following financial measures: book value, earnings per share, market
capitalization, net income, price-earnings ratio, return on assets, return on
equity, and return on revenue; provided, however, that the Committee retains the
discretion to determine whether an award will be paid under any one or more of
such Corporate Financial Criteria.

         7. PERFORMANCE GOALS. For each Plan Year, the Committee shall establish
specific, objective performance goals (the "Performance Goals"), for each of the
Corporate Financial Criteria designated by the Committee for the Plan Year
against which actual performance is to be measured to determine the amount of
awards. Performance Goals established by the Committee may be described by means
of a grid or matrix, providing for goals resulting in the payment of awards in
such percentages as the Committee may designate of the target award payable to
the Participant pursuant to the provisions of this Plan. A Performance Goal may
be expressed in any form the Committee determines, including, but not limited
to, the following: percentage growth, absolute growth, cumulative growth,
performance versus an index, performance versus a peer group, a designated
absolute amount, and a per share amount.

         8. DETERMINATION AND PAYMENT OF AWARDS.

                  8.1 As soon as practicable after the end of the Plan Year, the
Committee will determine the amount of the award earned by each Participant,
based on application of the criteria specified in this Section 8 and the
recommendation of the Chief Executive Officer of the Company. Payment will be
made promptly after determination of the awards by the Committee unless payment
of an award has been deferred pursuant to Section 11.6 hereof. Such Committee
determination must include a certification in writing that the Performance Goals
and any other material terms of the award were in fact satisfied; provided that
minutes of the Committee meeting (or any action by written consent) shall
satisfy the written certification requirement.



                                        2


<PAGE>   3




                  8.2 For any Participant holding the office of Chairman of the
Board, Chief Executive Officer or President of the Company, the award will be
the amount obtained by multiplying the following amounts: (1) Salary dollars
earned by the Participant with respect to the Plan Year, (2) a specified
percentage (expressed as a decimal) determined by the Committee to apply to the
Participant for the Plan Year, and (3) the percentage achievement (expressed as
a decimal) by the Company of the Performance Goals for the Corporate Financial
Criteria designated by the Committee for the Plan Year.

                  8.3 For any Participant who is not covered by Section 8.2, the
award will be the amount obtained by multiplying the following amounts: (1)
Salary dollars earned by the Participant with respect to the Plan Year, (2) a
specified percentage (expressed as a decimal) determined by the Committee to
apply to the Participant for the Plan Year, (3) the percentage achievement
(expressed as a decimal) by the Company of the Performance Goals for the
Corporate Financial Criteria designated by the Committee for the Plan Year, and
(4) if the Committee determines to apply the following percentage to the
Participant for the Plan Year, the Participant's percentage achievement
(expressed as a decimal) of his/her personal plan goals (as recommended by the
Chief Executive Officer of the Company and approved by the Committee).

                  8.4 Notwithstanding anything herein to the contrary, the
maximum dollar amount that may be awarded for any Plan Year to any Participant
may not exceed $1.5 million.

                  8.5 Notwithstanding anything herein to the contrary, for each
Participant who is the Chief Executive Officer of the Company or other officer
whose salary is subject to the provisions of Section 162(m) of the Tax Code, in
calculating any award under the Plan "salary" shall be limited to salary at the
annual rate established or in effect for the Participant at the time the
Committee establishes Performance Goals for the Plan Year and for each
Participant specified by a bank regulatory authority of the Company or any of
its subsidiaries, that Participant's award shall be calculated as required by
such bank regulatory authority, subject to the maximum dollar limitation imposed
by Section 8.4 hereof.

         9. TERMINATION SUSPENSION OR MODIFICATION OF THE PLAN. The Board of
Directors may at any time, with or without notice, terminate, suspend, or modify
the Plan in whole or in part, except that the Board of Directors shall not amend
the Plan in violation of the law. The Committee is expressly permitted to make
any amendment to the Plan, which is not in violation of law, that is required to
conform the Plan to the requirements of Section 162(m).

         10.  CHANGE IN CONTROL.

                  10.1 For purposes of this Plan, a "Change in Control" means
the occurrence of any one of the following events:

                  (I) individuals who, on January 21, 1997, constitute the Board
(the "Incumbent Directors") cease for any reason to constitute at least a
majority of the Board, provided that any person becoming a director subsequent
to January 21, 1997, whose election or nomination for election was approved by a
vote of at least three-fourths (3/4) of the Incumbent Directors then on the
Board (either by a specific vote or by approval of the proxy statement of the
Company in which such person is named as a nominee for director, without written
objection to such nomination) shall be an Incumbent Director; provided, however,
that no individual elected or nominated as a director of the Company initially
as a result of an actual or threatened election contest with respect to
directors or as a result of any other actual or threatened solicitation of
proxies or consents by or on behalf of any person other than the Board shall be
deemed to be an Incumbent Director;

                  (ii) any "Person" (as defined under Section 3(a)(9) of the
Securities Exchange Act of 1934, as amended (the "Exchange Act") and as used in
Section 13(d) or Section 14(d) of the Exchange Act) is or becomes a "beneficial
owner" (as defined in Rule 13d-3 under the Exchange Act), directly or
indirectly, of securities of the



                                        3


<PAGE>   4



Company representing 20% or more of the combined voting power of the Company
Voting Securities; provided, however, that the event described in this paragraph
(ii) shall not be deemed to be a Change in Control by virtue of any of the
following acquisitions: (A) by the Company or any Subsidiary, (B) by an employee
stock ownership or employee benefit plan or trust sponsored or maintained by the
Company or any Subsidiary, (C) by any underwriter temporarily holding securities
pursuant to an offering of such securities, or (D) pursuant to a Non-Qualifying
Transaction (as defined in paragraph (iii));

                  (iii) the consummation of a merger, consolidation, share
exchange or similar form of corporate transaction involving the Company or any
of its Subsidiaries that requires the approval of the Company's stockholders,
whether for such transaction or the issuance of securities in the transaction (a
"Business Combination"), unless immediately following such Business Combination:
(A) more than 50% of the total voting power of (x) the corporation resulting
from such Business Combination (the "Surviving Corporation"), or (y) if
applicable, the ultimate parent corporation that directly or indirectly has
beneficial ownership of 100% of the voting securities eligible to elect
directors of the Surviving Corporation (the "Parent Corporation"), is
represented by Company Voting Securities that were outstanding immediately prior
to the consummation of such Business Combination (or, if applicable, is
represented by shares in which such Company Voting Securities were converted
pursuant to such Business Combination), and such voting power among the holders
thereof is in substantially the same proportion as the voting power of such
Company Voting Securities among the holders thereof immediately prior to the
Business Combination, (B) no person (other than any employee benefit plan
sponsored or maintained by the surviving Corporation or the Parent Corporation),
is or becomes the beneficial owner, directly or indirectly, of 20% or more of
the total voting power of the outstanding voting securities eligible to elect
directors of the Parent Corporation (or, if there is no Parent Corporation, the
Surviving Corporation) and (C) at least a majority of the members of the board
of directors of the Parent Corporation (or, if there is no Parent Corporation,
the Surviving Corporation) were Incumbent Directors at the time of the Board's
approval of the execution of the initial agreement providing for such Business
Combination (any Business Combination which satisfies all of the criteria
specified in (A), (B), and (C) above shall be deemed to be a "Non-Qualifying
Transaction"); or

                  (iv) the stockholders of the Company approve a plan of
complete liquidation or dissolution of the Company or a sale of all or
substantially all of the Company's assets.

                  Notwithstanding the foregoing, a Change in Control of the
Company shall not be deemed to occur solely because any person acquires
beneficial ownership of more than 20% of the Company Voting Securities as a
result of the acquisition of Company Voting Securities by the Company which
reduces the number of Company Voting Securities outstanding; provided, that if
after such acquisition by the Company such person becomes the beneficial owner
of additional Company Voting Securities that increases the percentage of
outstanding Company Voting Securities beneficially owned by such person, a
Change in Control of the Company shall then occur. For purposes of this Section
10.1, "Company Voting Securities" means the Company's then outstanding
securities eligible to vote for the election of the Board, and "Subsidiary"
means an entity in which the Company directly or indirectly beneficially owns
more than 50% of the voting securities or interests.

                  10.2 If a Change in Control occurs, an award under the Plan
shall be paid at the time specified below to each Participant without regard to
any contrary provisions of the Plan, computed as follows: the award to be paid
will be in the form of a lump sum cash amount equal to the portion of the
Participant's target award for the Plan Year in which a Change in Control occurs
in an amount equal to the product of (I) the Participant's target bonus under
the Plan for such Plan Year, and (ii) a fraction, the numerator of which is the
number of days in the Plan Year in which a Change in Control occurs through the
date of the Change in Control, and the denominator of which is three hundred
sixty-five (365). Payment of an award under this Section 10.2 of the Plan shall
be made immediately upon the occurrence of an event described in Section
10.1(I), 10.1 (ii) or 10.1 (iv) and, in the event an agreement to effectuate a
Change in Control pursuant to a Business Combination has been executed, shall be
made three business days prior to the date the Chief Executive Officer of the
Company believes in good faith to be the effective date of the merger or other
transaction described in Section 10.1 (iii) hereof. Any payments made as a
result of the operation of this Section 10.2 of the Plan shall reduce dollar for
dollar any other payments otherwise due under the Plan.



                                        4


<PAGE>   5




         11.  MISCELLANEOUS.

                  11.1 NO ASSIGNMENTS. No award under this Plan shall be subject
in any manner to anticipation, alienation, sale, transfer, assignment, pledge,
encumbrance, charge, garnishment, execution, or levy of any kind, either
voluntary or involuntary, including any such liability which is for alimony or
other payments for the support of a spouse or former spouse, or for any other
relative of Participant prior to actually being received by Participant or
his/her designated beneficiary, and any attempt to anticipate, alienate, sell,
transfer, assign, pledge, encumber, charge or otherwise dispose of any right to
such award shall be void.

                  11.2 NO RIGHT OF EMPLOYMENT. Neither the adoption of the Plan
nor the determination of eligibility to participate in the Plan nor the granting
of an award under the Plan shall confer upon any Participant any right to
continue in the employ of the Company or any of its subsidiaries or interfere in
any way with the right of the Company or the subsidiary to terminate such
employment at any time.

                  11.3 TAX WITHHOLDING. The Company shall have the right to
withhold the amount of any tax attributable to amounts payable under the Plan,
and the Company may defer making payment or delivery of any benefits under the
Plan if any tax is payable until indemnified to its satisfaction.

                  11.4 GOVERNING LAW. The Plan and all determinations under the
Plan shall be governed by and construed in accordance with the laws of the State
of Tennessee.

                  11.5 OTHER PLANS. Nothing in this Plan shall be construed as
limiting the authority of the Committee, the Board of Directors, the Company or
any subsidiary of the Company to establish any other compensation plan or as in
any way limiting its or their authority to pay bonuses or supplemental
compensation to any persons employed by the Company or a subsidiary of the
Company, whether or not such person is a Participant in this Plan and regardless
of how the amount of such compensation or bonus is determined.

                  11.6 DEFERRALS OF AWARDS. A Participant may elect to defer
payment of his/her cash award under the Plan if deferral of an award under the
Plan is permitted pursuant to the terms of a deferred compensation program of
the Company existing at the time the election to defer is permitted to be made,
and the Participant complies with the terms of such program.

                  11.7 SECTION 162(M). It is the intention of the Company that
all payments made under the Plan shall fall within the "performance-based
compensation" exception contained in Section 162(m) of the Tax Code. Thus,
unless the Board of Directors expressly determines otherwise and, except for
Section 10.2 of the Plan, if any Plan provision is found not to be in compliance
with such exception, that provision shall be deemed to be amended so that the
provision does comply to the extent permitted by law, and in every event, the
Plan shall be construed in favor of its meeting the "performance-based
compensation" exception contained in Section 162(m).

                  11.8 ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in
the number of outstanding shares of common stock of the Company occurring
through stock splits or stock dividends after the adoption of the Plan shall be
reflected proportionately: (I) in an increase in the aggregate number of shares
then available for awards under the Plan and (ii) in the number available for
award to any one person. Any fractional shares resulting from such adjustments
shall be eliminated. If changes in capitalization other than those considered
above shall occur, the Board of Directors shall make such adjustments in the
number and class of shares for which awards may thereafter be granted as the
Board in its discretion may consider appropriate, and all such adjustments shall
be conclusive.

         12. AUTOMATIC, NON-DISCRETIONARY ADJUSTMENT.

                  12.1 For the 1999 Plan Year only, the amount of any cash award
otherwise payable under



                                        5


<PAGE>   6


         Sections 1.0-11.0 of this Plan shall be adjusted in accordance with the
provisions of this Section 12.1. The amount of cash that is payable to a
participant under the Plan, taking into account the adjustment provided for in
this Section 12.1 and net of any amount of bonus that has been deferred, shall
be equal to "A"in the following formula:

                           A = B - (.25) (C-D), where

         B =      the cash award payable to the participant, computed under
                  only Sections 1.0-11.0 of the Plan, net of the amount of bonus
                  that has been deferred or in lieu of which the participant has
                  elected to receive a stock option.

         C =      the amount of the participant's target bonus, calculated
                  assuming 100% achievement of the corporate Performance Goals
                  and 90% achievement of the participant's personal plan goals.

         D =      the amount of bonus deemed to be deferred by the
                  participant, assuming the participant's bonus is an amount
                  equal to "C."

                  12.2 For the 2000 and 2001 Plan Years only, the amount of any
cash award otherwise payable under Sections 1.0-11.0 of this Plan shall be
adjusted in accordance with the provisions of this Section 12.2. The amount of
cash that is payable to a participant under the Plan, taking into account the
adjustment provided for in this Section 12.2 and net of any amount of bonus that
has been deferred, shall be equal to "A" in the following formula:

                              A = (.75) B-C, where

         B =      the cash award payable to the participant, computed under only
                  Sections 1.0-11.0 of the Plan.

         C =      the amount of bonus that has been deferred or in lieu of
                  which the participant has elected to receive a stock option.



                                        6


<PAGE>   1
                                                                   EXHIBIT 10(b)


                      FIRST TENNESSEE NATIONAL CORPORATION
                         1997 EMPLOYEE STOCK OPTION PLAN
                (Adopted 10-22-96, Amended and Restated 10-20-99)

         1. PURPOSE. The 1997 Employee Stock Option Plan (the "Plan") of First
Tennessee National Corporation and any successor thereto, (the "Company") is
designed to enable employees of the Company and its subsidiaries to obtain a
proprietary interest in the Company, and thus to share in the future success of
the Company's business. Accordingly, the Plan is intended as a further means not
only of attracting and retaining outstanding personnel, but also of promoting a
closer identity of interest between employees and shareholders.

         2. DEFINITIONS. As used in the Plan, the following terms shall have the
respective meanings set forth below:

         (a)      "Change in Control" means the occurrence of any one of the
                  following events:

                           (i) individuals who, on January 21, 1997, constitute
                  the Board (the "Incumbent Directors") cease for any reason to
                  constitute at least a majority of the Board, provided that any
                  person becoming a director subsequent to January 21, 1997,
                  whose election or nomination for election was approved by a
                  vote of at least three-fourths (3/4) of the Incumbent
                  Directors then on the Board (either by a specific vote or by
                  approval of the proxy statement of the Company in which such
                  person is named as a nominee for director, without written
                  objection to such nomination) shall be an Incumbent Director;
                  provided, however, that no individual elected or nominated as
                  a director of the Company initially as a result of an actual
                  or threatened election contest with respect to directors or as
                  a result of any other actual or threatened solicitation of
                  proxies or consents by or on behalf of any person other than
                  the Board shall be deemed to be an Incumbent Director;

                           (ii) any "Person" (as defined under Section 3(a)(9)
                  of the Securities Exchange Act of 1934, as amended (the
                  "Exchange Act") and as used in Section 13(d) or Section 14(d)
                  of the Exchange Act) is or becomes a "beneficial owner" (as
                  defined in Rule 13d-3 under the Exchange Act), directly or
                  indirectly, of securities of the Company representing 20% or
                  more of the combined voting power of the Company's then
                  outstanding securities eligible to vote for the election of
                  the Board (the "Company Voting Securities"); provided,
                  however, that the event described in this paragraph (ii) shall
                  not be deemed to be a change in control by virtue of any of
                  the following acquisitions: (A) by the Company or any entity
                  in which the Company directly or indirectly beneficially owns
                  more than 50% of the voting securities or interests (a
                  "Subsidiary"), (B) by an employee stock ownership or employee
                  benefit plan or trust sponsored or maintained by the Company
                  or any Subsidiary, (C) by any underwriter temporarily holding
                  securities pursuant to an offering of such securities, or (D)
                  pursuant to a Non-Qualifying Transaction (as defined in
                  paragraph (iii));

                           (iii) the shareholders of the Company approve a
                  merger, consolidation, share exchange or similar form of
                  corporate transaction involving the Company or any of its
                  Subsidiaries that requires the approval of the Company's
                  shareholders, whether for such transaction or the issuance of
                  securities in the transaction (a "Business Combination"),
                  unless immediately following such Business Combination: (A)
                  more than 50% of the total voting power of (x) the corporation
                  resulting from such Business Combination (the "Surviving
                  Corporation"), or (y) if applicable, the ultimate parent
                  corporation that directly or indirectly has beneficial
                  ownership of 100% of the voting securities eligible to elect
                  directors of the Surviving Corporation (the "Parent
                  Corporation"), is represented by Company Voting Securities
                  that were outstanding immediately prior to the consummation of
                  such Business Combination (or, if applicable, is represented
                  by shares into which such Company Voting Securities were
                  converted pursuant to such Business Combination), and such
                  voting power among the holders thereof is in substantially the
                  same proportion as the voting power of such Company



                                       1


<PAGE>   2



                  Voting Securities among the holders thereof immediately prior
                  to the Business Combination, (B) no person (other than any
                  employee benefit plan sponsored or maintained by the Surviving
                  Corporation or the Parent Corporation), is or becomes the
                  beneficial owner, directly or indirectly, of 20% or more of
                  the total voting power of the outstanding voting securities
                  eligible to elect directors of the Parent Corporation (or, if
                  there is no Parent Corporation, the Surviving Corporation) and
                  (C) at least a majority of the members of the board of
                  directors of the Parent Corporation (or, if there is no Parent
                  Corporation, the Surviving Corporation) were Incumbent
                  Directors at the time of the Board's approval of the execution
                  of the initial agreement providing for such Business
                  Combination (any Business Combination which satisfies all of
                  the criteria specified in (A), (B) and (C) above shall be
                  deemed to be a "Non-Qualifying Transaction"); or

                           (iv) the shareholders of the Company approve a plan
                  of complete liquidation or dissolution of the Company or a
                  sale of all or substantially all of the Company's assets.

         Computations required by paragraph (iii) shall be made on and as of the
date of shareholder approval and shall be based on reasonable assumptions that
will result in the lowest percentage obtainable.

         Notwithstanding the foregoing, a change in control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         (b)      "Committee" means the Stock Option Committee or any successor
                  committee designated by the Board of Directors to administer
                  the Stock Option Plan, as provided in Section 5(a) hereof.

         (c)      "Early Retirement" means termination of employment after an
                  employee has fulfilled all service requirements for an early
                  pension, and before his or her Normal Retirement Date, under
                  the terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (d)      "Quota" means the portion of the total number of shares
                  subject to an option which the grantee of the option may
                  purchase during the several periods of the term of the option
                  (if the option is subject to quotas), as provided in Section
                  8(b) hereof.

         (e)      "Retirement" means termination of employment after an employee
                  has fulfilled all service requirements for a pension under the
                  terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (f)      "Subsidiary" means a subsidiary corporation as defined in
                  Section 425 of the Internal Revenue Code.

         (g)      "Successor" means the legal representative of the estate of a
                  deceased grantee or the person or persons who shall acquire
                  the right to exercise an option or related SAR by bequest or
                  inheritance or by reason of the death of the grantee, as
                  provided in Section 10 hereof.

         (h)      "Term of the Option" means the period during which a
                  particular option may be exercised, as provided in Section
                  8(a) hereof.

         (i)      "Three months after cessation of employment" means a period of
                  time beginning at 12:01 A.M. on the day following the date
                  notice of termination of employment was given and ending at
                  11:59 P.M. on the date in the third following month
                  corresponding numerically with the date notice of



                                        2


<PAGE>   3



                  termination of employment was given ( or in the event that the
                  third following month does not have a date so corresponding,
                  then the last day of the third following month).

         (j)      "Five years after (an event occurring on day x)" and "five
                  years from (an event occurring on day x)" means a period of
                  time beginning at 12:01 A.M. on the day following day x and
                  ending at 11:59 P.M. on the date in the fifth following year
                  corresponding numerically with day x (or in the event that the
                  fifth following year does not have a date so corresponding,
                  then the last day of the sixtieth following month).

         (k)      "Voluntary Resignation" means any termination of employment
                  that is not involuntary and that is not the result of the
                  employee's death, disability, early retirement or retirement.

         3. EFFECTIVE DATE OF PLAN. The Plan shall become effective upon
approval by the Board of Director of the Company. No options may be granted
under the Plan after the month and day in the year 2006 corresponding to the day
before the month and day on which the Plan becomes effective. The term of
options granted on or before such date may, however, extend beyond that date.

         4. SHARES SUBJECT TO THE PLAN.

         (a)      The Company may grant options under the Plan authorizing the
                  issuance of no more than 17,200,000 shares of its $0.625 par
                  value (adjusted for any stock splits) common stock, which will
                  be provided from shares purchased in the open market or
                  privately (that became authorized but unissued shares under
                  state corporation law) or by the issuance of previously
                  authorized but unissued shares.

         (b)      Shares as to which options previously granted under this Plan
                  shall for any reason lapse shall be restored to the total
                  number available for grant of options.

         5. PLAN ADMINISTRATION.

         (a)      The Plan shall be administered by a Stock Option Committee
                  (the "Committee") whose members shall be appointed from time
                  to time by, and shall serve at the pleasure of, the Board of
                  Directors of the Company. In addition, all members shall be
                  directors and shall meet the definitional requirements for
                  "non-employee director" (with any exceptions therein
                  permitted) contained in the then current SEC Rule 16b-3 or any
                  successor provision.

         (b)      The Committee shall adopt such rules of procedure as it may
                  deem proper.

         (c)      The powers of the Committee shall include plenary authority to
                  interpret the Plan, and subject to the provisions hereof, to
                  determine the persons to whom options shall be granted, the
                  number of shares subject to each option, the term of the
                  option, and the date on which options shall be granted.

         6. ELIGIBILITY.

         (a)      Options may be granted under the Plan to employees of the
                  Company or any subsidiary selected by the Committee.
                  Determination by the Committee of the employees to whom
                  options shall be granted shall be conclusive.

         (b)      An individual may receive more than one option.

         7. OPTION PRICE. The option price per share to be paid by the grantee
to the Company upon exercise of the option shall be determined by the Committee,
but shall not be less than 100% of the fair market value of the share at the
time



                                        3


<PAGE>   4



the option is granted, nor shall the price per share be less than the par value
of the share. Notwithstanding the prior sentence, the option price per share may
be less than 100% of the fair market value of the share at the time the option
is granted if:

         (a)      The grantee of the option has entered into an agreement with
                  the Company pursuant to which the grant of the option is in
                  lieu of the payment of compensation; and

         (b)      The amount of such compensation when added to the cash
                  exercise price of the option equals at least 100% of the fair
                  market value (at the time the option is granted) of the shares
                  subject to option.

"Fair market value" for purposes of the Plan shall be the mean between the high
and low sales prices at which shares of the Company were sold on the valuation
day as quoted by the Nasdaq Stock Market or, if there were no sales on that day,
then on the last day prior to the valuation day during which there were sales.
In the event that this method of valuation is not practicable, then the
Committee, in its discretion, shall establish the method by which fair market
value shall be determined.

         8. TERMS OR QUOTAS OF OPTIONS:

         (a)      TERM. Each option granted under the Plan shall be exercisable
                  only during a term (the "Term of the Option") commencing one
                  year, or such other period of time (which may be less than or
                  more than one year) as is determined to be appropriate by the
                  Committee, after the date when the option was granted and
                  ending (unless the option shall have terminated earlier under
                  other provisions of the Plan) on a date to be fixed by the
                  Committee. Notwithstanding the foregoing, each option granted
                  under the Plan shall become exercisable in full immediately
                  upon a Change in Control.

         (b)      QUOTAS. The Committee shall have authority to grant options
                  exercisable in full at any time during their term, or
                  exercisable in quotas. Quotas or portions thereof not
                  purchased in earlier periods shall be cumulated and be
                  available for purchase in later periods. In exercising his or
                  her option, the grantee may purchase less than the full quota
                  available to him or her.

         (c)      EXERCISE OF STOCK OPTIONS. Stock options shall be exercised by
                  delivering, mailing, or transmitting to the Committee or its
                  designee (for all purposes under the Plan, in the absence of
                  an express designation by the Committee, the Company's
                  Personnel Division Manager is deemed to be the Committee's
                  designee) the following items:

                  (i) A notice, in the form, by the method, and at times
                  prescribed by the Committee, specifying the number of shares
                  to be purchased; and

                  (ii) A check or money order payable to the Company for the
                  full option price.

                  In addition, the Committee in its sole discretion may
                  determine that it is an appropriate method of payment for
                  grantees to pay, or make partial payment of, the option price
                  with shares of Company common stock in lieu of cash. In
                  addition, in its sole discretion the Committee may determine
                  that it is an appropriate method of payment for grantees to
                  pay for any shares subject to an option by delivering a
                  properly executed exercise notice together with a copy of
                  irrevocable instructions to a broker to deliver promptly to
                  the Company the amount of sale or loan proceeds to pay the
                  purchase price (a "cashless exercise"). To facilitate the
                  foregoing, the Company may enter into agreements for
                  coordinated procedures with one or more brokerage firms. The
                  value of Company common stock surrendered in payment of the
                  exercise price shall be its fair market value, determined
                  pursuant to Section 7, on the date of exercise. Upon receipt
                  of such notice of exercise of a stock option and upon payment
                  of the option price by a method other than a cashless
                  exercise, the Company shall promptly deliver to the grantee
                  (or, in the event the grantee has executed a deferral
                  agreement, the Company



                                        4


<PAGE>   5



                  shall deliver to the grantee at the time specified in such
                  deferral agreement) a certificate or certificates for the
                  shares purchased, without charge to him or her for issue or
                  transfer tax.

         (d)      POSTPONEMENTS. The Committee may postpone any exercise of an
                  option for such period of time as the Committee in its
                  discretion reasonably believes necessary to prevent any acts
                  or omissions that the Committee reasonably believes will be or
                  will result in the violation of any state or federal law; and
                  the Company shall not be obligated by virtue of any provision
                  of the Plan or the terms of any prior grant of an option to
                  recognize the exercise of an option or to sell or issue shares
                  during the period of such postponement. Any such postponement
                  shall automatically extend the time within which the option
                  may be exercised, as follows: The exercise period shall be
                  extended for a period of time equal to the number of days of
                  the postponement, but in no event shall the exercise period be
                  extended beyond the last day of the postponement for more days
                  than there were remaining in the option exercise period on the
                  first day of the postponement. Neither the Company nor any
                  subsidiary of the Company, nor any of their respective
                  directors or officers shall have any obligation or liability
                  to the grantee of an option or to a successor with respect to
                  any shares as to which the option shall lapse because of such
                  postponement.

         (e)      NON-TRANSFERABILITY. All options granted under the Plan shall
                  be non-transferable other than by will or by the laws of
                  descent and distribution, subject to Section 10 hereof, and an
                  option may be exercised during the lifetime of the grantee
                  only by him or her or by his/her guardian or legal
                  representative.

         (f)      CERTIFICATES. The stock certificate or certificates to be
                  delivered under this Plan may, at the request of the grantee,
                  be issued in his or her name or, with the consent of the
                  Company, the name of another person as specified by the
                  grantee.

         (g)      RESTRICTIONS. This subsection (g) shall be void and of no
                  legal effect in the event of a Change of Control.
                  Notwithstanding anything in any other section or subsection
                  herein to the contrary, the following provisions shall apply
                  to all options (except options designated by the Committee as
                  FirstShare options), exercises and grantees. An amount equal
                  to the spread realized in connection with the exercise of an
                  option within six months prior to a grantee's voluntary
                  resignation shall be paid to the Company by the grantee in the
                  event that the grantee, within six months following voluntary
                  resignation, engages, directly or indirectly, in any activity
                  determined by the Committee to be competitive with any
                  activity of the Company or any of its subsidiaries.

         (h)      TAXES. The Company shall be entitled to withhold the amount of
                  any tax attributable to amounts payable or shares deliverable
                  under the Plan, and the Company may defer making payment or
                  delivery of any benefits under the Plan if any tax is payable
                  until indemnified to its satisfaction. The Committee may, in
                  its discretion and subject to such rules which it may adopt,
                  permit a grantee to satisfy, in whole or in part, any federal,
                  state and local withholding tax obligation which may arise in
                  connection with the exercise of a stock option, by electing
                  either:

                  (i) to have the Company withhold shares of Company common
                  stock from the shares to be issued upon the exercise of the
                  option;

                  (ii) to permit a grantee to tender back shares of Company
                  common stock issued upon the exercise of an option; or

                  (iii) to deliver to the Company previously owned shares of
                  Company common stock, having, in the case of (i), (ii), or
                  (iii), a fair market value equal to the amount of the federal,
                  state, and local withholding tax associated with the exercise
                  of the option.



                                        5


<PAGE>   6



         (i)      ADDITIONAL PROVISIONS APPLICABLE TO OPTION AGREEMENTS IN LIEU
                  OF COMPENSATION. If the Committee, in its discretion permits
                  participants to enter into agreements as contemplated by
                  Section 7 herein, then such agreements must be irrevocable and
                  cannot be changed by the participant once made, and such
                  agreements must be made at least prior to the performance of
                  any services with respect to which an option may be granted.
                  If any participant who enters into such an agreement
                  terminates employment prior to the grant of the option, then
                  the option will not be granted and all compensation which
                  would have been covered by the option will be paid to the
                  participant in cash.

         9. EXERCISE OF OPTION BY GRANTEE ON CESSATION OF EMPLOYMENT. If a
person to whom an option has been granted shall cease, for a reason other than
his or her death, disability, early retirement, retirement, or voluntary
resignation, to be employed by the Company or a subsidiary, the option shall
terminate three months after the cessation of employment, unless it terminates
earlier under other provisions of the Plan. Until the option terminates, it may
be exercised by the grantee for all or a portion of the shares as to which the
right to purchase had accrued under the Plan at the time of cessation of
employment, subject to all applicable conditions and restrictions provided in
Section 8 hereof. If a person to whom an option has been granted shall retire or
become disabled, the option shall terminate five years after the date of early
retirement, retirement or disability, unless it terminates earlier under other
provisions of the Plan. Although such exercise by a retiree or disabled grantee
is not limited to the exercise rights which had accrued at the date of early
retirement, retirement or disability, such exercise shall be subject to all
applicable conditions and restrictions prescribed in Section 8 hereof. If a
person shall voluntarily resign, his option to the extent not previously
exercised shall terminate at once.

         10. EXERCISE OF OPTION AFTER DEATH OF GRANTEE. If the grantee of an
option shall die while in the employ of the Company or within three months after
ceasing to be an employee, and if the option was in effect at the time of his or
her death (whether or not its term had then commenced), the option may, until
the expiration of five years from the date of death of the grantee or until the
earlier expiration of the term of the option, be exercised by the successor of
the deceased grantee. Although such exercise is not limited to the exercise
rights which had accrued at the date of death of the grantee, such exercise
shall be subject to all applicable conditions and restrictions prescribed in
Section 8 hereof.

         11. PYRAMIDING OF OPTIONS. The Committee in its sole discretion may
from time to time permit the method of exercising options known as pyramiding
(the automatic application of shares received upon the exercise of a portion of
a stock option to satisfy the exercise price for additional portions of the
option).

         12. SHAREHOLDER RIGHTS. No person shall have any rights of a
shareholder by virtue of a stock option except with respect to shares actually
issued to him or her, and issuance of shares shall confer no retroactive right
to dividends.

         13. ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in the
number of outstanding shares of common stock of the Company occurring through
stock splits or stock dividends after the adoption of the Plan shall be
reflected proportionately:

         (a)      in an increase in the aggregate number of shares then
                  available for the grant of options under the Plan, or becoming
                  available through the termination or forfeiture of options
                  previously granted but unexercised;

         (b)      in the number subject to options then outstanding; and

         (c)      in the quotas remaining available for exercise under
                  outstanding options,

and a proportionate reduction shall be made in the per-share option price as to
any outstanding options or portions thereof not yet exercised. Any fractional
shares resulting from such adjustments shall be eliminated. If changes in
capitalization other than those considered above shall occur, the Board of
Directors shall make such adjustments in the number and class of shares for
which options may thereafter be granted, and in the number and class of shares
remaining subject to options previously granted and in the per-share option
price as the Board in its discretion may



                                        6


<PAGE>   7


consider appropriate, and all such adjustments shall be conclusive.

         14. TERMINATION, SUSPENSION, OR MODIFICATION OF PLAN. The Board of
Directors may at any time terminate, suspend, or modify the Plan, except that
the Board of Directors shall not amend the Plan in violation of law. No
termination, suspension, or modification of the Plan shall adversely affect any
right acquired by any grantee, or by any successor of a grantee (as provided in
Section 10 hereof), under the terms of an option granted before the date of such
termination, suspension, or modification, unless such grantee or successor shall
consent, but it shall be conclusively presumed that any adjustment for changes
in capitalization as provided in Section 13 does not adversely affect any such
right.

         15. APPLICATION OF PROCEEDS. The proceeds received by the Company from
the sale of its shares under the Plan will be used for general corporate
purposes.

         16. NO RIGHT TO EMPLOYMENT. Neither the adoption of the Plan nor the
granting of any stock option shall confer upon the grantee any right to continue
in the employ of the Company or any of its subsidiaries or interfere in any way
with the right of the Company or the subsidiary to terminate such employment at
any time.

         17 GOVERNING LAW. The Plan and all determinations thereunder shall be
governed by and construed in accordance with the laws of the State of Tennessee.

         18. SUCCESSORS. This Plan shall bind any successor of the Company, its
assets or its businesses (whether direct or indirect, by purchase, merger,
consolidation or otherwise), in the same manner and to the same extent that the
Company would be obligated under this Plan if no succession had taken place. In
the case of any transaction in which a successor would not by the foregoing
provision or by operation of law be bound by this Plan, the Company shall
require such successor expressly and unconditionally to assume and agree to
perform the Company's obligations under this Plan, in the same manner and to the
same extent that the Company would be required to perform if no such succession
had taken place. The term "Company," as used in the Plan, shall mean the Company
as hereinbefore defined and any successor or assignee to the business or assets
which by reason hereof becomes bound by this Plan.



                                        7


<PAGE>   1
                                                                   EXHIBIT 10(n)


                      FIRST TENNESSEE NATIONAL CORPORATION
                         2000 EMPLOYEE STOCK OPTION PLAN
                               (Adopted 10-20-99)

         1. PURPOSE. The 2000 Employee Stock Option Plan (the "Plan") of First
Tennessee National Corporation and any successor thereto (the "Company"), is
designed to enable employees of the Company and its subsidiaries to obtain a
proprietary interest in the Company, and thus to share in the future success of
the Company's business. Accordingly, the Plan is intended as a further means not
only of attracting and retaining outstanding personnel, but also of promoting a
closer identity of interest between employees and shareholders.

         2. DEFINITIONS. As used in the Plan, the following terms shall have the
respective meanings set forth below:

         (a)      "Change in Control" means the occurrence of any one of the
                  following events:

                           (i) individuals who, on January 21, 1997, constitute
                  the Board (the "Incumbent Directors") cease for any reason to
                  constitute at least a majority of the Board, provided that any
                  person becoming a director subsequent to January 21, 1997,
                  whose election or nomination for election was approved by a
                  vote of at least three-fourths (3/4) of the Incumbent
                  Directors then on the Board (either by a specific vote or by
                  approval of the proxy statement of the Company in which such
                  person is named as a nominee for director, without written
                  objection to such nomination) shall be an Incumbent Director;
                  provided, however, that no individual elected or nominated as
                  a director of the Company initially as a result of an actual
                  or threatened election contest with respect to directors or as
                  a result of any other actual or threatened solicitation of
                  proxies or consents by or on behalf of any person other than
                  the Board shall be deemed to be an Incumbent Director;

                           (ii) any "Person" (as defined under Section 3(a)(9)
                  of the Securities Exchange Act of 1934, as amended (the
                  "Exchange Act") and as used in Section 13(d) or Section 14(d)
                  of the Exchange Act) is or becomes a "beneficial owner" (as
                  defined in Rule 13d-3 under the Exchange Act), directly or
                  indirectly, of securities of the Company representing 20% or
                  more of the combined voting power of the Company's then
                  outstanding securities eligible to vote for the election of
                  the Board (the "Company Voting Securities"); provided,
                  however, that the event described in this paragraph (ii) shall
                  not be deemed to be a change in control by virtue of any of
                  the following acquisitions: (A) by the Company or any entity
                  in which the Company directly or indirectly beneficially owns
                  more than 50% of the voting securities or interests (a
                  "Subsidiary"), (B) by an employee stock ownership or employee
                  benefit plan or trust sponsored or maintained by the Company
                  or any Subsidiary, (C) by any underwriter temporarily holding
                  securities pursuant to an offering of such securities, or (D)
                  pursuant to a Non-Qualifying Transaction (as defined in
                  paragraph (iii));

                           (iii) the shareholders of the Company approve a
                  merger, consolidation, share exchange or similar form of
                  corporate transaction involving the Company or any of its
                  Subsidiaries that requires the approval of the Company's
                  shareholders, whether for such transaction or the issuance of
                  securities in the transaction (a "Business Combination"),
                  unless immediately following such Business Combination: (A)
                  more than 50% of the total voting power of (x) the corporation
                  resulting from such Business Combination (the "Surviving
                  Corporation"), or (y) if applicable, the ultimate parent
                  corporation that directly or indirectly has beneficial
                  ownership of 100% of the voting securities eligible to elect
                  directors of the Surviving Corporation (the "Parent
                  Corporation"), is represented by Company Voting Securities
                  that were outstanding immediately prior to the consummation of
                  such Business Combination (or, if applicable, is represented
                  by shares into which such Company Voting Securities were
                  converted pursuant to such Business Combination), and such
                  voting power among the holders thereof is in substantially the
                  same proportion as the voting power of such Company



                                       1


<PAGE>   2



                  Voting Securities among the holders thereof immediately prior
                  to the Business Combination, (B) no person (other than any
                  employee benefit plan sponsored or maintained by the Surviving
                  Corporation or the Parent Corporation), is or becomes the
                  beneficial owner, directly or indirectly, of 20% or more of
                  the total voting power of the outstanding voting securities
                  eligible to elect directors of the Parent Corporation (or, if
                  there is no Parent Corporation, the Surviving Corporation) and
                  (C) at least a majority of the members of the board of
                  directors of the Parent Corporation (or, if there is no Parent
                  Corporation, the Surviving Corporation) were Incumbent
                  Directors at the time of the Board's approval of the execution
                  of the initial agreement providing for such Business
                  Combination (any Business Combination which satisfies all of
                  the criteria specified in (A), (B) and (C) above shall be
                  deemed to be a "Non-Qualifying Transaction"); or

                           (iv) the shareholders of the Company approve a plan
                  of complete liquidation or dissolution of the Company or a
                  sale of all or substantially all of the Company's assets.

         Computations required by paragraph (iii) shall be made on and as of the
date of shareholder approval and shall be based on reasonable assumptions that
will result in the lowest percentage obtainable.

         Notwithstanding the foregoing, a change in control of the Company shall
not be deemed to occur solely because any person acquires beneficial ownership
of more than 20% of the Company Voting Securities as a result of the acquisition
of Company Voting Securities by the Company which reduces the number of Company
Voting Securities outstanding; provided, that if after such acquisition by the
Company such person becomes the beneficial owner of additional Company Voting
Securities that increases the percentage of outstanding Company Voting
Securities beneficially owned by such person, a change in control of the Company
shall then occur.

         (b)      "Committee" means the Stock Option Committee or any successor
                  committee designated by the Board of Directors to administer
                  this Plan, as provided in Section 5(a) hereof.

         (c)      "Early Retirement" means termination of employment after an
                  employee has fulfilled all service requirements for an early
                  pension, and before his or her Normal Retirement Date, under
                  the terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (d)      "Quota" means the portion of the total number of shares
                  subject to an option which the grantee of the option may
                  purchase during the several periods of the term of the option
                  (if the option is subject to quotas), as provided in Section
                  8(b) hereof.

         (e)      "Retirement" means termination of employment after an employee
                  has fulfilled all service requirements for a pension under the
                  terms of the First Tennessee National Corporation Pension
                  Plan, as amended from time to time.

         (f)      "Subsidiary" means a subsidiary corporation as defined in
                  Section 425 of the Internal Revenue Code.

         (g)      "Successor" means the legal representative of the estate of a
                  deceased grantee or the person or persons who shall acquire
                  the right to exercise an option or related SAR by bequest or
                  inheritance or by reason of the death of the grantee, as
                  provided in Section 10 hereof.

         (h)      "Term of the Option" means the period during which a
                  particular option may be exercised, as provided in Section
                  8(a) hereof.

         (i)      "Three months after cessation of employment" means 5:00 p.m
                  Memphis time on the date corresponding numerically with the
                  date reflected in the Company's records as the effective date
                  of termination of employment in the third month following the
                  month in which the effective date of



                                        2


<PAGE>   3



                  termination of employment occurs (or in the event that such
                  third following month does not have a date so corresponding,
                  then the last day of the third following month). Also, if the
                  last day of such period is not a business day, then the period
                  will end at 5:00 p.m. Memphis time on the last business day of
                  such period.

         (j)      "Five years after (an event occurring on day x)" and "five
                  years from (an event occurring on day x)" means 5:00 p.m. on
                  the date in the fifth year following the year in which day x
                  occurred corresponding numerically with day x (or in the event
                  that day x is February 29, then February 28 in the fifth
                  following year). Also, if the last day of such period is not a
                  business day, then the period will end at 5:00 p.m. Memphis
                  time on the last business day of such period.

         (k)      "Voluntary Resignation" means any termination of employment
                  that is not involuntary and that is not the result of the
                  employee's death, disability, early retirement or retirement.

         3. EFFECTIVE DATE OF PLAN. The Plan shall become effective upon
approval at a shareholder meeting by the holders of a majority of the shares of
Company common stock present, or represented, at such meeting and entitled to
vote on the Plan. No options may be granted under the Plan after the month and
day in the year 2010 corresponding to the day before the month and day on which
the Plan becomes effective. The term of options granted on or before such date
may, however, extend beyond that date, but no incentive stock options may be
granted which are exercisable after the expiration of ten (10) years after the
date of the grant.

         4. SHARES SUBJECT TO THE PLAN.

         (a)      The Company may grant options under the Plan authorizing the
                  issuance of no more than 1,500,000 shares of its $0.625 par
                  value (adjusted for any stock splits) common stock, which will
                  be provided from shares purchased in the open market or
                  privately or by the issuance of previously authorized but
                  unissued shares. For purposes of computing the maximum number
                  of shares that may be issued under the Plan, if shares are
                  tendered in payment of all or a portion of the exercise price,
                  then the number of shares issued in connection with such
                  exercise is the number of shares subject to option that was
                  exercised, net of the number tendered in payment.

         (b)      Shares as to which options previously granted under this Plan
                  shall for any reason lapse shall be restored to the total
                  number available for grant of options.

         5. PLAN ADMINISTRATION.

         (a)      The Plan shall be administered by a Stock Option Committee
                  (the "Committee") whose members shall be appointed from time
                  to time by, and shall serve at the pleasure of, the Board of
                  Directors of the Company. In addition, all members shall be
                  directors and shall meet the definitional requirements for
                  "non-employee director" (with any exceptions therein
                  permitted) contained in the then current SEC Rule 16b-3 or any
                  successor provision.

         (b)      The Committee shall adopt such rules of procedure as it may
                  deem proper.

         (c)      The powers of the Committee shall include plenary authority to
                  interpret the Plan, and subject to the provisions hereof, to
                  determine the persons to whom options shall be granted, the
                  number of shares subject to each option, the terms and term of
                  the option, and the date on which options shall be granted.



                                        3


<PAGE>   4



         6. ELIGIBILITY.

         (a)      Options may be granted under the Plan to employees of the
                  Company or any subsidiary selected by the Committee.
                  Determination by the Committee of the employees to whom
                  options shall be granted shall be conclusive.

         (b)      An individual may receive more than one option, subject,
                  however, to the following limitations: (I) in the case of an
                  incentive stock option (as described in Section 422A of the
                  Internal Revenue Code of 1986), the aggregate fair market
                  value (determined at the time the options are granted) of the
                  Company's common stock with respect to which incentive stock
                  options are exercisable for the first time during any calendar
                  year by any individual employee (under this Plan and all other
                  similar plans of the Company and its subsidiaries) shall not
                  exceed $100,000, and (ii) the maximum number of shares with
                  respect to which options are granted to an individual during
                  the term of the Plan, as defined in Section 3 hereof, shall
                  not exceed 1,000,000 shares. Incentive stock options granted
                  hereunder shall be clearly identified as such at the time of
                  grant.

         7. OPTION PRICE. The option price per share to be paid by the grantee
to the Company upon exercise of the option shall be determined by the Committee,
but shall not be less than 100% of the fair market value of the share at the
time the option is granted, nor shall the price per share be less than the par
value of the share. Notwithstanding the prior sentence, the option price per
share may be less than 100% of the fair market value of the share at the time
the option is granted if:

         (a)      The grantee of the option has entered into an agreement with
                  the Company pursuant to which the grant of the option (which
                  must be a non-qualified option and not an incentive stock
                  option) is in lieu of the payment of compensation; and

         (b)      The amount of such compensation when added to the cash
                  exercise price of the option equals at least 100% of the fair
                  market value (at the time the option is granted) of the shares
                  subject to option.

"Fair market value" for purposes of the Plan shall be the mean between the high
and low sales prices at which shares of the Company were sold on the New York
Stock Exchange on the valuation day or, if there were no sales on that day, then
on the last day prior to the valuation day during which there were sales. In the
event that this method of valuation is not practicable, then the Committee, in
its discretion, shall establish the method by which fair market value shall be
determined.

         8. TERMS OR QUOTAS OF OPTIONS:

         (a)      TERM. Each option granted under the Plan shall be exercisable
                  only during a term (the "Term of the Option") commencing one
                  year, or such other period of time (which may be less than or
                  more than one year) as is determined to be appropriate by the
                  Committee, after the date when the option was granted and
                  ending (unless the option shall have terminated earlier under
                  other provisions of the Plan) on a date to be fixed by the
                  Committee. Notwithstanding the foregoing, each option granted
                  under the Plan shall become exercisable in full immediately
                  upon a Change in Control.

         (b)      QUOTAS. The Committee shall have authority to grant options
                  exercisable in full at any time during their term, or
                  exercisable in quotas. Quotas or portions thereof not
                  purchased in earlier periods shall be cumulated and be
                  available for purchase in later periods. In exercising an
                  option, the grantee may purchase less than the full quota
                  available to him or her.

         (c)      EXERCISE OF STOCK OPTIONS. Stock options shall be exercised by
                  delivering, mailing, or transmitting to the Committee or its
                  designee (for all purposes under the Plan, in the absence of
                  an express



                                        4


<PAGE>   5



                  designation by the Committee, the Company's Executive Vice
                  President-Employee Services is deemed to be the Committee's
                  designee) the following items:

                  (i) A notice, in the form and by the method (which may include
                  use of a telephone or other means of electronic communication)
                  and at times prescribed by the Committee, specifying the
                  number of shares to be purchased; and

                  (ii) A check or money order payable to the Company for the
                  full option price.

                  In addition, the Committee in its sole discretion may
                  determine that it is an appropriate method of payment for
                  grantees to pay, or make partial payment of, the option price
                  with shares of Company common stock in lieu of cash. In
                  addition, in its sole discretion the Committee may determine
                  that it is an appropriate method of payment for grantees to
                  pay for any shares subject to an option by delivering a
                  properly executed exercise notice together with irrevocable
                  instructions (which may be by the use of a telephone or other
                  means of electronic communication) to a broker to deliver
                  promptly to the Company the amount of sale or loan proceeds to
                  pay the purchase price (a "cashless exercise"). To facilitate
                  the foregoing, the Company may enter into agreements for
                  coordinated procedures with one or more brokerage firms. The
                  value of Company common stock surrendered in payment of the
                  exercise price shall be its fair market value, determined
                  pursuant to Section 7, on the date of exercise. Upon receipt
                  of such notice of exercise of a stock option and upon payment
                  of the option price by a method other than a cashless
                  exercise, the Company shall promptly deliver to the grantee
                  (or, in the event the grantee has executed a deferral
                  agreement, the Company shall deliver to the grantee at the
                  time specified in such deferral agreement) a certificate or
                  certificates for the shares purchased, without charge to him
                  or her for issue or transfer tax.

         (d)      POSTPONEMENTS. The Committee may postpone any exercise of an
                  option for such period of time as the Committee in its
                  discretion reasonably believes necessary to prevent any acts
                  or omissions that the Committee reasonably believes will be or
                  will result in the violation of any state or federal law; and
                  the Company shall not be obligated by virtue of any provision
                  of the Plan or the terms of any prior grant of an option to
                  recognize the exercise of an option or to sell or issue shares
                  during the period of such postponement. Any such postponement
                  shall automatically extend the time within which the option
                  may be exercised, as follows: The exercise period shall be
                  extended for a period of time equal to the number of days of
                  the postponement, but in no event shall the exercise period be
                  extended beyond the last day of the postponement for more days
                  than there were remaining in the option exercise period on the
                  first day of the postponement. Neither the Company nor any
                  subsidiary of the Company, nor any of their respective
                  directors or officers shall have any obligation or liability
                  to the grantee of an option or to a successor with respect to
                  any shares as to which the option shall lapse because of such
                  postponement.

         (e)      NON-TRANSFERABILITY. All options granted under the Plan shall
                  be non-transferable other than by will or by the laws of
                  descent and distribution, subject to Section 10 hereof, and an
                  option may be exercised during the lifetime of the grantee
                  only by him or her or by his/her guardian or legal
                  representative.

         (f)      CERTIFICATES. The stock certificate or certificates to be
                  delivered under this Plan may, at the request of the grantee,
                  be issued in his or her name or, with the consent of the
                  Company, as specified by the grantee.

         (g)      RESTRICTIONS. This subsection (g) shall be void and of no
                  legal effect in the event of a Change of Control.
                  Notwithstanding anything in any other section or subsection
                  herein to the contrary, the following provisions shall apply
                  to all options (except options designated by the Committee as
                  FirstShare options), exercises and grantees. An amount equal
                  to the spread realized in connection



                                        5


<PAGE>   6



                  with the exercise of an option within six months prior to a
                  grantee's voluntary resignation shall be paid to the Company
                  by the grantee in the event that the grantee, within six
                  months following voluntary resignation, engages, directly or
                  indirectly, in any activity determined by the Committee to be
                  competitive with any activity of the Company or any of its
                  subsidiaries.

         (h)      TAXES. The Company shall be entitled to withhold the amount of
                  any tax attributable to amounts payable or shares deliverable
                  under the Plan, and the Company may defer making payment or
                  delivery of any benefits under the Plan if any tax is payable
                  until indemnified to its satisfaction. The Committee may, in
                  its discretion and subject to such rules which it may adopt,
                  permit a grantee to satisfy, in whole or in part, any federal,
                  state and local withholding tax obligation which may arise in
                  connection with the exercise of a stock option by electing
                  either:

                  (i) to have the Company withhold shares of Company common
                  stock from the shares to be issued upon the exercise of the
                  option;

                  (ii) to permit a grantee to tender back shares of Company
                  common stock issued upon the exercise of an option; or

                  (iii) to deliver to the Company previously owned shares of
                  Company common stock, having, in the case of (I), (ii), or
                  (iii), a fair market value equal to the amount of the federal,
                  state, and local withholding tax associated with the exercise
                  of the option.

         (i)      ADDITIONAL PROVISIONS APPLICABLE TO OPTION AGREEMENTS IN LIEU
                  OF COMPENSATION. If the Committee, in its discretion permits
                  participants to enter into agreements as contemplated by
                  Section 7 herein, then such agreements must be irrevocable and
                  cannot be changed by the participant once made, and such
                  agreements must be made at least prior to the performance of
                  any services with respect to which an option may be granted.
                  If any participant who enters into such an agreement
                  terminates employment prior to the grant of the option, then
                  the option will not be granted and all compensation which
                  would have been covered by the option will be paid to the
                  participant in cash.

         9. EXERCISE OF OPTION BY GRANTEE ON CESSATION OF EMPLOYMENT. If a
person to whom an option has been granted shall cease, for a reason other than
his or her death, disability, early retirement, retirement, or voluntary
resignation, to be employed by the Company or a subsidiary, the option shall
terminate three months after the cessation of employment, unless it terminates
earlier under other provisions of the Plan. Until the option terminates, it may
be exercised by the grantee for all or a portion of the shares as to which the
right to purchase had accrued under the Plan at the time of cessation of
employment, subject to all applicable conditions and restrictions provided in
Section 8 hereof. If a person to whom an option has been granted shall retire or
become disabled, the option shall terminate three years (unless the option was
granted in lieu of compensation, in which case it shall be five years) after the
date of early retirement, retirement or disability, unless it terminates earlier
under other provisions of the Plan. Although such exercise by a retiree or
disabled grantee is not limited to the exercise rights which had accrued at the
date of early retirement, retirement or disability, such exercise shall be
subject to all applicable conditions and restrictions prescribed in Section 8
hereof. If a person shall voluntarily resign, his option to the extent not
previously exercised shall terminate at once.

         10. EXERCISE OF OPTION AFTER DEATH OF GRANTEE. If the grantee of an
option shall die while in the employ of the Company or within three months after
ceasing to be an employee, and if the option was in effect at the time of his or
her death (whether or not its term had then commenced), the option may, until
the expiration of three years (unless the option was granted in lieu of
compensation, in which case it shall be five years) from the date of death of
the grantee or until the earlier expiration of the term of the option, be
exercised by the successor of the deceased grantee. Although such exercise is
not limited to the exercise rights which had accrued at the date of death of the
grantee, such exercise shall be subject to all applicable conditions and
restrictions prescribed in Section 8 hereof.



                                        6


<PAGE>   7



         11. PYRAMIDING OF OPTIONS. The Committee in its sole discretion may
from time to time permit the method of exercising options known as pyramiding
(the automatic application of shares received upon the exercise of a portion of
a stock option to satisfy the exercise price for additional portions of the
option).

         12. SHAREHOLDER RIGHTS. No person shall have any rights of a
shareholder by virtue of a stock option except with respect to shares actually
issued to him or her, and issuance of shares shall confer no retroactive right
to dividends.

         13. ADJUSTMENT FOR CHANGES IN CAPITALIZATION. Any increase in the
number of outstanding shares of common stock of the Company occurring through
stock splits or stock dividends after the adoption of the Plan shall be
reflected proportionately:

         (a)      in an increase in the aggregate number of shares then
                  available for the grant of options under the Plan, or becoming
                  available through the termination or forfeiture of options
                  previously granted but unexercised;

         (b)      in the number available to grant to any one person;

         (c)      in the number subject to options then outstanding; and

         (d)      in the quotas remaining available for exercise under
                  outstanding options,

and a proportionate reduction shall be made in the per-share option price as to
any outstanding options or portions thereof not yet exercised. Any fractional
shares resulting from such adjustments shall be eliminated. If changes in
capitalization other than those considered above shall occur, the Board of
Directors shall make such adjustments in the number and class of shares for
which options may thereafter be granted, and in the number and class of shares
remaining subject to options previously granted and in the per-share option
price as the Board in its discretion may consider appropriate, and all such
adjustments shall be conclusive; provided, however, that the Board shall not
make any adjustments with respect to the number of shares subject to previously
granted incentive stock options or available for grant as options if such
adjustment would constitute the adoption of a new plan requiring shareholder
approval before further incentive stock options could be granted.

         14. TERMINATION, SUSPENSION, OR MODIFICATION OF PLAN. The Board of
Directors may at any time terminate, suspend, or modify the Plan, except that
the Board of Directors shall not amend the Plan in violation of law. No
termination, suspension, or modification of the Plan shall adversely affect any
right acquired by any grantee, or by any successor of a grantee (as provided in
Section 10 hereof), under the terms of an option granted before the date of such
termination, suspension, or modification, unless such grantee or successor shall
consent, but it shall be conclusively presumed that any adjustment for changes
in capitalization as provided in Section 13 does not adversely affect any such
right.

         15. APPLICATION OF PROCEEDS. The proceeds received by the Company from
the sale of its shares under the Plan will be used for general corporate
purposes.

         16. NO RIGHT TO EMPLOYMENT. Neither the adoption of the Plan nor the
granting of any stock option shall confer upon the grantee any right to continue
in the employ of the Company or any of its subsidiaries or interfere in any way
with the right of the Company or the subsidiary to terminate such employment at
any time.

         17 GOVERNING LAW. The Plan and all determinations thereunder shall be
governed by and construed in accordance with the laws of the State of Tennessee.



                                        7


<PAGE>   8


         18. SUCCESSORS. This Plan shall bind any successor of the Company, its
assets or its businesses (whether direct or indirect, by purchase, merger,
consolidation or otherwise), in the same manner and to the same extent that the
Company would be obligated under this Plan if no succession had taken place. In
the case of any transaction in which a successor would not by the foregoing
provision or by operation of law be bound by this Plan, the Company shall
require such successor expressly and unconditionally to assume and agree to
perform the Company's obligations under this Plan, in the same manner and to the
same extent that the Company would be required to perform if no such succession
had taken place. The term "Company," as used in the Plan, shall mean the Company
as hereinbefore defined and any successor or assignee to the business or assets
which by reason hereof becomes bound by this Plan.



                                        8



<PAGE>   1
                                                                   EXHIBIT 10(o)


                      FIRST TENNESSEE NATIONAL CORPORATION
                      2000 NON-EMPLOYEE DIRECTORS' DEFERRED
                         COMPENSATION STOCK OPTION PLAN
                            ADOPTED OCTOBER 20, 1999

         1. PURPOSE. The 2000 Non-Employee Directors' Deferred Compensation
Stock Option Plan of the First Tennessee National Corporation has been adopted
to advance the interests of shareholders by encouraging non-employee members of
the Board of Directors to acquire proprietary interests in the Company in the
form of Stock Options granted in lieu of Retainer/Fees that otherwise would have
been paid in cash for serving on the Board of Directors or any committee
thereof.

         2. DEFINITIONS. As used in the Plan, the following terms shall have the
respective meanings set forth below:

         (a)      "Board" means the Board of Directors of the Company.

         (b)      "Common Stock" means the common stock, par value $0.625 per
                  share (appropriately adjusted for subsequent stock splits), of
                  the Company.

         (c)      "Company" means the First Tennessee National Corporation, a
                  corporation established under the laws of the State of
                  Tennessee.

         (d)      "Deferred Compensation Stock Option" or "Stock Option" means a
                  right granted at the election of a Non-Employee Director
                  pursuant to Section 6.

         (e)      "Disability" means total and permanent disability, which if
                  the Participant were an employee of the Company, would be
                  treated as a total and permanent disability under the terms of
                  the Company's long-term disability plan for employees, as may
                  be in effect from time to time.

         (f)      "Early Retirement" means retirement from Board service after
                  the age of 55 with 120 or more full months of aggregate Board
                  service.

         (g)      "Fair Market Value" means the average of the high and low
                  sales prices at which shares of Common Stock are traded, as
                  publicly reported by the Wall Street Journal, on the
                  applicable date or, if there were no sales of Common Stock
                  reported for such date, the last prior date for which a sale
                  is reported.

         (h)      "Grant Date" means the applicable date, as specified in
                  Section 7, on which a Stock Option is granted to a
                  Non-Employee Director by reason of an election made pursuant
                  to Section 6.

         (i)      "Non-Employee Director" means a member of the Board who is not
                  an employee of the Company or any subsidiary or affiliate of
                  the Company at the time such person elects to receive
                  Retainer/Fees in the form of Stock Options.

         (j)      "Normal Retirement" means the date at which any Non-Employee
                  Director is no longer qualified to serve on the Board based on
                  the then-current retirement age policy contained in the
                  Company's by-laws or, if not in the by-laws, as adopted by the
                  Board.

         (k)      "Participant" means a person who has received one or more
                  Stock Options or the legal representative, heir or estate of
                  such person.

         (l)      "Plan" means the 2000 Non-Employee Directors' Deferred
                  Compensation Stock Option Plan.



                                       1

<PAGE>   2



         (m)      "Retainer/Fees" means the retainer and meeting attendance fees
                  payable to a Non-Employee Director for service as member of
                  the Board and/or member of any committee of the Board.

         (n)      "1934 Act" means the Securities Exchange Act of 1934, as
                  amended from time to time.

         3. EFFECTIVE DATE. The Plan shall be effective on the date it is
approved by the shareholders of the Company and shall remain in effect through
the last Grant Date occurring with respect to calendar year 2004, unless the
Plan is terminated by the Board earlier than such date subject to the provisions
of Section 11. If shareholder approval is not obtained by June 30, 2000, the
Plan shall be nullified and all elections to receive Stock Options shall be
rescinded and all Non-Employee Directors shall receive cash equal to all
Retainer/Fees that had been the subject of an election hereunder. Upon
termination of the Plan, the applicable terms of the Plan shall continue to
apply to all Stock Options which are outstanding on the date the Plan is
terminated and to any Stock Options which are granted subsequent to such date
pursuant to Section 11.

         4. PLAN OPERATION. The Plan is intended to meet the requirements of a
"formula plan" for purposes of Rule 16b-3 under the 1934 Act as currently
applicable to the Plan and accordingly is intended to be self-governing. To this
end the Plan is expected to require no discretionary action by any
administrative body except as contemplated by Section 5(b). However, should any
questions of interpretation arise, they shall be resolved by the Human Resources
Committee of the Board or such other Committee as the Board may from time to
time designate. The Plan shall be interpreted to comply with Rule 16b-3 under
the 1934 Act, as then applicable to the Company's employee benefit plans, and
any action under this Plan that would be inconsistent with the requirements of
Rule 16b-3 as then applicable shall be null and void.

         5. COMMON STOCK AVAILABLE FOR STOCK OPTIONS.

         (a)      A maximum of 400,000 shares of Common Stock may be issued upon
                  the exercise of Stock Options granted under the Plan. Shares
                  of Common Stock shall not be deemed issued until the
                  applicable Stock Option has been exercised and, accordingly,
                  any shares of Common Stock represented by Stock Options which
                  expire unexercised or which are canceled shall remain
                  available for issuance under the Plan. For purposes of
                  computing the maximum number of shares that may be issued
                  under the Plan, if shares are tendered in payment of all or
                  portion of the exercise price, then the number of shares
                  issued in connection with such exercise is the number of
                  shares subject to option that was exercised, net of the number
                  tendered in payment.

         (b)      Any increase in the number of outstanding shares of Common
                  Stock occurring through stock splits or stock dividends after
                  the adoption of the Plan shall be reflected proportionately in
                  an increase in the aggregate number of shares then available
                  for the grant of Stock Options under the Plan, or becoming
                  available through the termination or forfeiture of Stock
                  Options previously granted but unexercised and in the number
                  subject to Stock Options then outstanding, and a proportionate
                  reduction shall be made in the per-share exercise price as to
                  any outstanding Stock Options or portions thereof not yet
                  exercised. Any fractional shares resulting from such
                  adjustments shall be eliminated. If changes in capitalization
                  other than those considered above shall occur, the Board, as
                  it deems appropriate to preserve Participant's benefits and to
                  meet the intent of the Plan, may make equitable adjustments to
                  the number of shares available under the Plan and covered by
                  outstanding Stock Options and to the exercise prices of
                  outstanding Stock Options in the event of any change in
                  capitalization or similar action affecting Common Stock. Such
                  actions may include, but are not limited to, any combination
                  or exchange of shares, merger, consolidation,
                  recapitalization, spin-off or other distribution (other than
                  normal cash dividends) of Company assets to shareholders, or
                  any other change affecting the Common Stock.

         6. ELECTIONS TO RECEIVE STOCK OPTIONS. Each Non-Employee may make a
one-time irrevocable election to receive Stock Options under the Plan, provided
that such election conforms to the following:



                                        2


<PAGE>   3



         (a)      Each Non-Employee Director serving as of October 20, 1999,
                  must make his or her election under the Plan no later than
                  December 31, 1999. Such election, if any, shall be applicable
                  to Retainer/Fees otherwise payable to such Non-Employee
                  Director for service from January 1, 2000 through December 31,
                  2004, subject to the requirements of Section 9.

         (b)      Each Non-Employee Director who is newly appointed or elected
                  to the Board after October 20, 1999, must make his or her
                  election, if any, under the Plan no later than 30 days
                  following the commencement of such person's Board service.
                  Such election, if any, shall be applicable to Retainer/Fees
                  earned by such Non-Employee Director from the date of such
                  election (but not before January 1, 2000) through December 31,
                  2004, subject to the requirements of Section 9. The above
                  notwithstanding, no election under the Plan shall be permitted
                  after June 30, 2004.

         (c)      In making an irrevocable election to receive Retainer/Fees in
                  the form of Stock Options, the Non- Employee Director must
                  designate that the election is for all or a specified portion
                  of the Retainer/Fees payable to him or her through December
                  31, 2004.

         7. EFFECTIVE GRANT DATES.

         (a)      The Grant Dates for Stock Options granted pursuant to an
                  election covered by Section 6(a) made by a Non-Employee
                  Director serving on the Board as of October 20, 1999 for each
                  of the calendar years such election is in effect shall be the
                  first business day of July of such calendar year and the first
                  business day of January of the following calendar year.

         (b)      The Grant Dates for Stock Options granted pursuant to an
                  election covered by Section 6(b) made by a Non-Employee
                  Director elected or appointed to the Board after October 20,
                  1999, shall be:

                  (i)      For the initial Stock Option granted, the earliest
                           calendar date specified by Section 7(a) to occur
                           after such election, or, if then required by Rule
                           16b-3 under the 1934 Act as then applicable to the
                           Plan, the first business day following the last day
                           of the second full calendar quarter of Board service
                           after an election pursuant to Section 6 has been
                           made.

                  (ii)     For all Stock Options granted subsequent to the
                           initial Stock Option, for each of the calendar years
                           such election is in effect the first business day of
                           each subsequent July of such calendar year and each
                           subsequent January of the following calendar year.

         8. STOCK OPTION GRANTS. Stock Options granted under the Plan shall have
the following terms and conditions:

         (a)      Each Stock Option shall have a per share exercise price equal
                  to 80% of the Fair Market Value on the Grant Date.

         (b)      Each Stock Option shall cover the number of shares represented
                  by "A" in the following formula:

                                 A = B/C, where

                  B = Amount of Retainer/Fees Earned

                  C = 20% of Fair Market Value of one share of Common Stock on
                  the Grant Date.

                  If the number of Common Shares resulting from this calculation
                  is not a whole number, the amount will be rounded up to the
                  next whole number. The "Amount of Retainer/Fees Earned" for
                  purposes of this calculation shall be such amount as was
                  payable to the Participant since the prior applicable Grant
                  Date or since January 1, 2000 in the case of an election
                  pursuant to Section 6(a), or the date of the election (but not
                  before January 1, 2000) in the case of an election pursuant to
                  Section 6(b).




                                       3
<PAGE>   4



         (c)      Each Stock Option shall expire on the twentieth anniversary of
                  its Grant Date, subject to earlier or later expiration in
                  accordance with Section 9.

         (d)      Each Stock Option shall be immediately exercisable upon grant,
                  except, however, that the Board may postpone the exercise of a
                  Stock Option during such period of time that is deemed
                  reasonably necessary to prevent any acts or omissions that the
                  Board reasonably believes could result in the violation of any
                  state or federal law.

         9. TERMINATION OF BOARD SERVICE.

         (a)      If a Non-Employee Director terminates Board service for any
                  reason (or becomes an employee of the Company) prior to a
                  Grant Date upon which he or she would otherwise receive a
                  Stock Option under the Plan, no future Stock Options shall be
                  granted to him or her and any Retainer/Fees that have been
                  earned, but which were to be paid in the form of a Stock
                  Option will be paid in cash instead.

         (b)      If a Participant terminates Board service with less than 120
                  full months of aggregate Board service or prior to Normal or
                  Early Retirement for any reason other than death or
                  Disability, all outstanding Stock Options held by such
                  Participant shall expire on the first anniversary of such
                  person's termination of Board service.

         (c)      If a Participant terminates Board service due to death,
                  Disability or because of Normal or Early Retirement, each
                  outstanding Stock Option held by such Participant shall
                  terminate at the earlier of the fifth anniversary of such
                  Participant's termination of Board service or the end of the
                  term of the Stock Option.

         (d)      The above notwithstanding, any Stock Option held by a
                  Participant at the time of the Participant's death shall
                  expire on the later of the date provided for by Section 9(b)
                  or 9(c), or the first anniversary of the Participant's death.

         10. EXERCISE PAYMENT. A Stock Option, or portion thereof, may be
exercised by written notice of the exercise delivered to the Human Resources
Committee of the Board, or its designee, accompanied by payment of the exercise
price. Such payment may be made by cash, personal check or Common Stock already
owned by the Participant, valued at the Fair Market Value on the date of
exercise, or a combination of such payment methods. As soon as practicable after
notice of exercise and receipt of full payment for shares of Common Stock being
acquired, the Company shall deliver a certificate to the Participant
representing the Common Stock purchased through the Stock Option.

         11. TERMINATION, SUSPENSION AND AMENDMENT OF THE PLAN. The Board may at
any time terminate, suspend or amend the Plan, except that the Plan may not be
amended in any manner which knowingly would: (a) cause the Plan not to comply
with Rule 16b-3 under the 1934 Act as then applicable to the Company's employee
benefit plans; (b) cause Participants not to be deemed "non-employee directors"
for purposes of Rule 16b-3 under the 1934 Act as then applicable to the
Company's employee benefits plans; or (c) adversely affect a Participant's
rights under the Plan, without the consent of the Participant. If the Plan is
terminated or suspended prior to December 31, 2004, any Retainer/Fees which have
been earned but not paid as of the effective date of termination of the Plan and
which are the subject of an election pursuant to Section 6, will be delivered in
the form of Stock Options on the appropriate Grant Date, notwithstanding that
such date is subsequent to the date the Plan has otherwise been terminated or
suspended.

         12. RELOAD OPTION GRANTS.

         (a)      Reload Grants. Automatically upon the compliance by the
                  Participant with the following, the Participant will receive
                  an additional option (a "Reload Option") at the time and
                  subject to the terms and conditions described in this Section
                  12(a):



                                        4


<PAGE>   5



                  1.       The Participant must exercise a Stock Option, using
                           the attestation method of exercise to pay all or a
                           portion of the exercise price of the Stock Option.
                           Under the "attestation method" the Participant or
                           other person who holds legal title to shares of
                           Common Stock beneficially owned by the Participant
                           attests to the ownership of a sufficient amount of
                           shares of Common Stock to pay all or a portion of the
                           exercise price of the Stock Option without actually
                           tendering such shares, and as a result the Company
                           issues to the Participant (or defers delivery of)
                           that number of shares equal to the number of shares
                           subject to Stock Option or Reload Option being
                           exercised net of the shares attested to.

                  2.       The Participant must not have previously received the
                           grant of a Reload Option in connection with the
                           exercise of a portion of the Stock Option.

                  3.       The Participant must be a current Director of the
                           Corporation at the time of the exercise of the Stock
                           Option.

                  4.       There must be at least one year remaining in the term
                           of the Stock Option at the time of its exercise.

                  5.       The Reload Option will be granted on and as of the
                           time and date of the valid exercise of the Stock
                           Option by the Participant.

                  6.       The exercise price per share of the Reload Option
                           will be the Fair Market Value of one share of Common
                           Stock on the date of exercise of Stock Option.

                  7.       The number of shares of Common Stock with respect to
                           which the Reload Option will be granted will be equal
                           to the number of shares attested to by the
                           Participant in payment in all or a portion of the
                           exercise price of the Stock Option.

                  8.       The Reload Option will be exercisable during a term
                           commencing at the time of the valid exercise of the
                           Stock Option and ending on the same date at the same
                           time as the original term of the Stock Option ends.

                  9.       No Reload Option will be granted upon the exercise of
                           a Reload Option.

                  10.      A Participant who has received more than one Stock
                           Option and who otherwise complies with this Section
                           12(a) will receive a Reload Option with respect to
                           each such Stock Option.

                  11.      The sale or other transfer of certain of the shares
                           received upon the exercise of a Reload Option will be
                           restricted, as follows:

                           (i)      No restriction will apply to the shares
                                    received upon the exercise of a Reload
                                    Option if the Reload Option was granted in
                                    connection with the exercise of an option in
                                    which the Participant elected to defer
                                    receipt of shares.

                           (ii)     Subject to (v), the restriction will apply
                                    to that number of shares received upon the
                                    exercise of a Reload Option equal to the
                                    product of x times y times z divided by w,
                                    where "x" is the number of shares received
                                    upon the exercise of the Reload Option, "y"
                                    is .50, "z" is the difference between the
                                    fair market value of one share at the time
                                    of exercise minus the exercise price of one
                                    share, and "w" is the fair market value of
                                    one share at the time of exercise.

                           (iii)    The restriction period will last until the
                                    earliest to occur of the following: five
                                    years following the exercise of the Reload
                                    Option, death, disability, Normal
                                    Retirement,



                                        5


<PAGE>   6


                                    Early Retirement, a change in control as
                                    defined in the Company's 1997 Employee Stock
                                    Option Plan or termination of service as a
                                    director for any reason.

                           (iv)     During the restriction period the
                                    Participant cannot sell or otherwise
                                    transfer the shares, and the shares either
                                    will be legended accordingly or will be held
                                    in book-entry form by the Company's transfer
                                    agent with appropriate limitations on
                                    transfer ability in place.

                           (v)      In the event that the Participant determines
                                    to sell shares of Common Stock to pay the
                                    taxes associated with the exercise of a
                                    Reload Option, then 50% of the shares so
                                    sold to pay the taxes may be shares that
                                    otherwise would be restricted pursuant to
                                    the provisions hereof.

         (b)      General. The term "Stock Option" as used in Sections 2(k), 3
                  (the last sentence), 5, 8(d), 9(b), 9(d), 10 and 12 shall be
                  deemed to include a "Reload Option" for all purposes of such
                  Sections.

         13. GENERAL PROVISIONS.

         (a)      Stock Options shall not be transferable or assignable other
                  than by (a) will or the laws of descent and distribution, or
                  (b) to the extent permitted by Rule 16b-3 under the 1934 Act
                  as then applicable to the Company's employee benefits plans,
                  by gift or other transfer to any "family member" of a
                  Non-Employee Director as the term "family member" is defined
                  in the instructions to Form S-8 promulgated by the Securities
                  and Exchange Commission.

         (b)      Stock Options shall be evidenced by written agreements or such
                  other appropriate documentation prescribed by the Human
                  Resources Committee of the Board or its designee.

         (c)      Neither the Plan nor the granting of Stock Options nor any
                  other action taken pursuant to the Plan, shall constitute or
                  be evidence of any agreement or understanding, express or
                  implied, that the Company shall retain the services of a
                  Participant for any period of time or at any particular rate
                  of compensation as a member of the Board. Nothing in the Plan
                  shall in any way limit or affect the right of the Board or the
                  shareholders of the Company to remove any Participant from the
                  Board or otherwise terminate his or her service as a member of
                  the Board.

         (d)      The validity, construction and effect of the plan and any such
                  actions taken under or relating to the Plan shall be
                  determined in accordance with the laws of the State of
                  Tennessee and applicable federal law.



                                        6


<TABLE> <S> <C>

<ARTICLE> 9
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM FIRST
TENNESSEE NATIONAL CORPORATION'S SEPTEMBER 30, 1999, FINANCIAL STATEMENTS FILED
IN ITS 10-Q AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               SEP-30-1999
<CASH>                                         860,519
<INT-BEARING-DEPOSITS>                           1,598
<FED-FUNDS-SOLD>                               297,398
<TRADING-ASSETS>                               502,796
<INVESTMENTS-HELD-FOR-SALE>                  1,953,055
<INVESTMENTS-CARRYING>                         810,394
<INVESTMENTS-MARKET>                           785,065
<LOANS>                                     11,867,194
<ALLOWANCE>                                    139,426
<TOTAL-ASSETS>                              19,101,997
<DEPOSITS>                                  12,423,372
<SHORT-TERM>                                 3,474,235
<LIABILITIES-OTHER>                          1,480,796
<LONG-TERM>                                    376,877
                          100,000
                                          0
<COMMON>                                        81,676
<OTHER-SE>                                   1,165,041
<TOTAL-LIABILITIES-AND-EQUITY>              19,101,997
<INTEREST-LOAN>                                731,799
<INTEREST-INVEST>                              129,343
<INTEREST-OTHER>                                35,513
<INTEREST-TOTAL>                               896,655
<INTEREST-DEPOSIT>                             291,351
<INTEREST-EXPENSE>                             454,795
<INTEREST-INCOME-NET>                          441,860
<LOAN-LOSSES>                                   43,915
<SECURITIES-GAINS>                               1,787
<EXPENSE-OTHER>                                981,928
<INCOME-PRETAX>                                283,113
<INCOME-PRE-EXTRAORDINARY>                     183,419
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   183,419
<EPS-BASIC>                                       1.41
<EPS-DILUTED>                                     1.37
<YIELD-ACTUAL>                                    3.80
<LOANS-NON>                                     32,691
<LOANS-PAST>                                    24,992
<LOANS-TROUBLED>                                     0
<LOANS-PROBLEM>                                 44,528
<ALLOWANCE-OPEN>                               136,013
<CHARGE-OFFS>                                   43,990
<RECOVERIES>                                     6,153
<ALLOWANCE-CLOSE>                              139,426
<ALLOWANCE-DOMESTIC>                           139,426
<ALLOWANCE-FOREIGN>                                  0
<ALLOWANCE-UNALLOCATED>                              0


</TABLE>


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