FIRST TENNESSEE NATIONAL CORP
10-K405, 2000-03-24
NATIONAL COMMERCIAL BANKS
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<PAGE>   1

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D. C. 20549

                                    FORM 10-K
(Mark One)
[X]

                ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF
                       THE SECURITIES EXCHANGE ACT OF 1934
                   For the fiscal year ended December 31, 1999
                                     - or -
[ ]         TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
             For the Transition period from            to
                                            ----------   ----------

                         Commission File Number 000-4491

                      FIRST TENNESSEE NATIONAL CORPORATION
             (Exact name of registrant as specified in its charter)

TENNESSEE                                                             62-0803242
(State or other jurisdiction of                                 (I.R.S. Employer
incorporation or organization)                            Identification Number)

165 MADISON AVENUE, MEMPHIS, TENNESSEE                                     38103
(Address of principal executive offices)                              (Zip Code)

        Registrant's telephone number, including Area Code: 901-523-5630

          Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class                         Name of Exchange on which Registered
- -------------------                         ------------------------------------
$0.625 PAR VALUE COMMON CAPITAL STOCK       NEW YORK STOCK EXCHANGE, INC.
(INCLUDING RIGHTS ATTACHED THERETO)

        Securities registered pursuant to Section 12(g) of the Act: NONE

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

                           [X]   YES   [ ]   NO

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K (Section 229.405 of this chapter) is not contained herein, and
will not be contained, to the best of registrant's knowledge, in definitive
proxy or information statements incorporated by reference in Part III of this
Form 10-K or any amendment to this Form 10-K. [X]

At February 25, 2000, the aggregate market value of the voting stock of the
registrant held by non-affiliates of the registrant was approximately $2.9
billion.

At February 25, 2000, the registrant had 129,901,800 shares of common stock
outstanding.

                      DOCUMENTS INCORPORATED BY REFERENCE:
1.       Portions of the Annual Report to Shareholders for the year ended
         12/31/99-Parts I, II and IV.
2.       Portions of Proxy Statement furnished to shareholders in connection
         with Annual Meeting of Shareholders scheduled for 4/18/00 - Part III.


<PAGE>   2



                                     PART I

                                     ITEM 1
                                    BUSINESS

General.

         First Tennessee National Corporation (the "Corporation") is a Tennessee
corporation incorporated in 1968 and registered as a bank holding company under
the Bank Holding Company Act of 1956, as amended. On March 13, 2000, the Board
of Governors of the Federal Reserve System acted to approve the Corporation's
election to become a financial holding company pursuant to the provisions of the
Gramm- Leach-Bliley Act. See "Financial Modernization Legislation" below. At
December 31, 1999, the Corporation had total assets of $18.4 billion and ranked
second in terms of total assets among Tennessee- headquartered bank holding
companies and ranked 41st nationally.

         Through its principal subsidiary, First Tennessee Bank National
Association (the "Bank"), and its other banking and banking-related
subsidiaries, the Corporation provides a broad range of financial services. The
Corporation is engaged in the commercial banking business. Significant
operations are also conducted in the mortgage banking, capital markets, and
transaction processing divisions, which are described in more detail in the
response to Item 7 of Part II hereof and Note 21 to the Consolidated Financial
Statements. During 1999 approximately 66% of revenues were provided by fee
income and approximately 34% of revenues were provided by net interest income.
As a bank holding company, the Corporation coordinates the financial resources
of the consolidated enterprise and maintains systems of financial, operational
and administrative control that allow coordination of selected policies and
activities.

         The Bank is a national banking association with principal offices in
Memphis, Tennessee. It received its charter in 1864 and operates primarily on a
regional basis. During 1999 it generated gross revenue (net interest income plus
noninterest income) of approximately $1.6 billion and contributed 96% of
consolidated net income from continuing operations. At December 31, 1999, the
Bank had $17.5 billion in total assets, $10.7 billion in total deposits, and
$10.9 billion in net loans. Within the State of Tennessee at December 31, 1999,
the Bank ranked second in terms of total assets and ranked first in deposit
market share in four of the state's five metropolitan regions. Nationally, it
ranked 50th among banks in terms of total assets as of September 30, 1999. On
December 31, 1999, the Corporation's subsidiary banks had 419 locations (199
financial centers and 220 free-standing ATM machines) in 22 Tennessee counties,
including all of the major metropolitan areas of the state, 11 banking locations
(including 4 free-standing ATMs) in Mississippi and 7 banking locations
(including 4 free-standing ATMs) in Arkansas, and consumer finance offices in 10
states nationwide. FT Mortgage Companies (which changed its name to First
Horizon Home Loan Corporation in March 2000), a subsidiary of the Bank, and its
affiliates, at December 31, 1999, provided mortgage banking services through
approximately 166 offices in 32 states and ranked in the top 10 nationally in
retail mortgage loan originations and in the top 20 nationally in mortgage loan
servicing. First Tennessee Capital Markets, a division of the Bank, had at
December 31, 1999, offices in 6 states and ranked as one of the leading
underwriters of U.S. agency debt.

         The Corporation provides the following services through its
subsidiaries:

                  general banking services for consumers, businesses, financial
                  institutions, and governments


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         -        mortgage banking services
         -        capital markets--primarily sales and underwriting of
                   bank-eligible securities and mortgage loans and advisory
                   services
         -        transaction processing - credit card merchant processing,
                   automated teller machine network, nationwide check clearing
                   operation, and remittance processing
         -        trust, fiduciary, and agency services
         -        credit card products
         -        discount brokerage, brokerage, venture capital and equipment
                   finance
         -        investment and financial advisory services, including
                   investment advisor to First Funds, a family of mutual funds
         -        mutual fund sales as agent
         -        insurance sales as agent
         -        check processing software and systems
         -        private mortgage reinsurance
         -        consumer finance lending.

         An element of the Corporation's business strategy is to seek
acquisitions that would enhance long-term shareholder value. The Corporation has
an acquisitions department charged with this responsibility which is constantly
reviewing and developing opportunities to achieve this element of the
Corporation's strategy. Acquisitions which closed during the past three years
are described in Note 2 to the Consolidated Financial Statements contained in
the Corporation's 1999 Annual Report to Shareholders (the "1999 Annual Report"),
which note is incorporated herein by reference.

         All of the Corporation's subsidiaries are listed in Exhibit 21. The
Bank has filed notice with the Comptroller of the Currency ("Comptroller") as a
government securities broker/dealer. The Capital Markets division of the Bank is
registered with the Securities and Exchange Commission ("SEC") as a municipal
securities dealer with offices in Memphis, Tennessee; Mobile, Alabama; Chicago,
Illinois; Overland Park, Kansas; Dallas, Texas; and New York, New York. The
subsidiary banks are supervised and regulated as described below. Highland
Capital Management Corp. and Martin and Company, Inc., are registered with the
SEC as investment advisers. First Tennessee Brokerage, Inc. is registered as an
investment adviser in all states in which registration is required. Hickory
Venture Capital Corporation is licensed as a Small Business Investment Company.
First Tennessee Brokerage, Inc. and First Tennessee Securities Corporation are
registered as broker-dealers with the SEC and all states in which registration
is required. FT Mortgage Companies is licensed as a mortgage lender (or exempt
from licensing) in all states where it does business and is regulated by the
Comptroller as well as various state regulators. First Tennessee Insurance
Services ("FTIS"), a department of the Bank with offices in Dandridge,
Tennessee, is licensed in several states as a non-resident insurance agency.
Certain employees of FTIS are licensed as insurance agents in Tennessee and
other states. FT Reinsurance Company is licensed by the state of Vermont as a
monoline insurance company. FT Insurance Corporation is an insurance agency,
which will be licensed in all states in which licensing is required.

         Expenditures for research and development activities were not material
for the years 1997, 1998 or 1999.

         Neither the Corporation nor any of its significant subsidiaries is
dependent upon a single customer or very few customers.

         At December 31, 1999, the Corporation and its subsidiaries had 10,657
full-time-equivalent employees, not including contract labor for certain
services.


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         For additional information on the business of the Corporation, refer to
the Management's Discussion and Analysis and Glossary sections contained in the
1999 Annual Report, which sections are incorporated herein by reference.

Supervision and Regulation.

         The Corporation is a bank holding company within the meaning of the
Bank Holding Company Act of 1956, as amended (the "BHCA"), and is registered
with the Board of Governors of the Federal Reserve System (the "Federal
Reserve"). The Corporation is required to file with the Board annual reports and
such additional information as the Board may require pursuant to the BHCA. The
Board may also make examinations of the Corporation and its subsidiaries. The
following summary of the BHCA and of the other acts described herein is
qualified in its entirety by express reference to each of the particular acts.

         General

         As a bank holding company, the Corporation is subject to the regulation
and supervision of the Federal Reserve under the BHCA. Under the BHCA, bank
holding companies may not in general directly or indirectly acquire the
ownership or control of more than 5% of the voting shares or substantially all
of the assets of any company, including a bank, without the prior approval of
the Federal Reserve Board. The BHCA also restricts the types of activities in
which a bank holding company and its subsidiaries may engage. Generally,
activities are limited to banking and activities found by the Federal Reserve to
be so closely related to banking as to be a proper incident thereto. See,
however, "-Financial Modernization Legislation" below.

         In addition, the BHCA permits the Federal Reserve to approve an
application by a bank holding company to acquire a bank located outside the
acquirer's principal state of operations without regard to whether the
transaction is prohibited under state law. See " --Interstate Banking and
Branching Legislation." Effective September 29, 1995, the Tennessee Bank
Structure Act of 1974 was amended to, among other things, prohibit (subject to
certain exceptions) a bank holding company from acquiring a bank for which the
home state is Tennessee (a "Tennessee bank") if, upon consummation, the company
would directly or indirectly control 30% or more of the total deposits in
insured depository institutions in Tennessee. As of June 30, 1999, the
Corporation estimates that it held approximately 15% of such deposits. Subject
to certain exceptions, the Tennessee Bank Structure Act prohibits a bank holding
company from acquiring a bank in Tennessee which has been in operation for less
than five years. Tennessee law permits a Tennessee Bank to establish branches in
any county in Tennessee. Management cannot predict the extent to which the
business of the Corporation and its subsidiaries may be affected by recent
federal and Tennessee legislation relating to interstate and intrastate
acquisitions and branching activities.

         The Corporation's subsidiary banks (the "Subsidiary Banks") are subject
to supervision and examination by applicable federal and state banking agencies.
The Bank and First National Bank of Springdale, Springdale, Arkansas, are
national banking associations subject to regulation and supervision by the
Comptroller as their primary federal regulator. The remaining Subsidiary Banks
are Cleveland Bank and Trust Company, Cleveland, Tennessee, and Peoples and
Union Bank, Lewisburg, Tennessee, which are Tennessee state-chartered banks, and
Peoples Bank, Senatobia, Mississippi, which is a Mississippi state-chartered
bank, none of which is a member of the Federal Reserve System, and therefore
each is subject to the regulations of and supervision by the Federal Deposit
Insurance Corporation (the "FDIC") as well as state banking authorities. In
addition, all of the Subsidiary Banks are insured by, and


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subject to regulation by, the FDIC. The Subsidiary Banks are also subject to
various requirements and restrictions under federal and state law, including
requirements to maintain reserves against deposits, restrictions on the types
and amounts of loans that may be granted and the interest that may be charged
thereon and limitations on the types of investments that may be made, activities
that may be engaged in, and types of services that may be offered. Various
consumer laws and regulations also affect the operations of the Subsidiary
Banks. In addition to the impact of regulation, commercial banks are affected
significantly by the actions of the Federal Reserve as it attempts to control
the money supply and credit availability in order to influence the economy.

         Payment of Dividends

         The Corporation is a legal entity separate and distinct from its
banking and other subsidiaries. The principal source of cash flow of the
Corporation, including cash flow to pay dividends on its stock or principal
(premium, if any) and interest on debt securities, is dividends from the
Subsidiary Banks. There are statutory and regulatory limitations on the payment
of dividends by the Subsidiary Banks to the Corporation, as well as by the
Corporation to its shareholders.

         Each Subsidiary Bank that is a national bank is required by federal law
to obtain the prior approval of the Comptroller for the payment of dividends if
the total of all dividends declared by the board of directors of such Subsidiary
Bank in any year will exceed the total of (i) its net profits (as defined and
interpreted by regulation) for that year plus (ii) the retained net profits (as
defined and interpreted by regulation) for the preceding two years, less any
required transfers to surplus. A national bank also can pay dividends only to
the extent that retained net profits (including the portion transferred to
surplus) exceed bad debts (as defined by regulation).

         State-chartered banks are subject to varying restrictions on the
payment of dividends under applicable state laws. Tennessee law imposes dividend
restrictions on Tennessee state banks substantially similar to those imposed
under federal law on national banks, as described above. Mississippi law
prohibits Mississippi state banks from declaring a dividend without the prior
written approval of the Mississippi Banking Commissioner.

         If, in the opinion of the applicable federal bank regulatory authority,
a depository institution or a holding company is engaged in or is about to
engage in an unsafe or unsound practice (which, depending on the financial
condition of the depository institution or holding company, could include the
payment of dividends), such authority may require that such institution or
holding company cease and desist from such practice. The federal banking
agencies have indicated that paying dividends that deplete a depository
institution's or holding company's capital base to an inadequate level would be
such an unsafe and unsound banking practice. Moreover, the Federal Reserve, the
Comptroller and the FDIC have issued policy statements which provide that bank
holding companies and insured depository institutions generally should only pay
dividends out of current operating earnings.

         In addition, under the Federal Deposit Insurance Act ("FDIA"), an
FDIC-insured depository institution may not make any capital distributions
(including the payment of dividends) or pay any management fees to its holding
company or pay any dividend if it is undercapitalized or if such payment would
cause it to become undercapitalized.


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         At December 31, 1999, under dividend restrictions imposed under
applicable federal and state laws, the Subsidiary Banks, without obtaining
regulatory approval, could legally declare aggregate dividends of approximately
$293 million. Under Tennessee law, the Corporation is not permitted to pay
dividends if, after giving effect to such payment, it would not be able to pay
its debts as they become due in the usual course of business or the
Corporation's total assets would be less than the sum of its total liabilities
plus any amounts needed to satisfy any preferential rights if the Corporation
was dissolving.

         The payment of dividends by the Corporation and the Subsidiary Banks
may also be affected or limited by other factors, such as the requirement to
maintain adequate capital above regulatory guidelines and debt covenants.

         Transactions with Affiliates

         There are various legal restrictions on the extent to which the
Corporation and its nonbank subsidiaries (including, in certain situations,
subsidiaries of the Subsidiary Banks) can borrow or otherwise obtain credit from
the Subsidiary Banks. There are also legal restrictions on the Subsidiary Banks'
purchases of or investments in the securities of and purchases of assets from
the Corporation and its nonbank subsidiaries, a Subsidiary Bank's loans or
extensions of credit to third parties collateralized by the securities or
obligations of the Corporation and its nonbank subsidiaries, the issuance of
guaranties, acceptances and letters of credit on behalf of the Corporation and
its nonbank subsidiaries, and certain bank transactions with the Corporation and
its nonbank subsidiaries, or with respect to which the Corporation and its
nonbank subsidiaries act as agent, participate or have a financial interest.
Subject to certain limited exceptions, a Subsidiary Bank (including for purposes
of this paragraph all subsidiaries of such Subsidiary Bank) may not extend
credit to the Corporation or to any other affiliate (other than another
Subsidiary Bank and certain exempted affiliates) in an amount which exceeds 10%
of the Subsidiary Bank's capital stock and surplus and may not extend credit in
the aggregate to all such affiliates in an amount which exceeds 20% of its
capital stock and surplus. Further, there are legal requirements as to the type,
amount and quality of collateral which must secure such extensions of credit by
the Subsidiary Banks to the Corporation or to such other affiliates. Also,
extensions of credit and other transactions between a Subsidiary Bank and the
Corporation or such other affiliates must be on terms and under circumstances,
including credit standards, that are substantially the same or at least as
favorable to such Subsidiary Bank as those prevailing at the time for comparable
transactions with non-affiliated companies. Also, the Corporation and its
subsidiaries are prohibited from engaging in certain tie-in arrangements in
connection with any extension of credit, lease or sale of property or furnishing
of services.

         Capital Adequacy

         The Federal Reserve has adopted risk-based capital guidelines for bank
holding companies. The minimum guideline for the ratio of total capital ("Total
Capital") to risk-weighted assets (including certain off- balance-sheet items,
such as standby letters of credit) is 8%, and the minimum ratio of Tier 1
Capital (defined below) to risk-weighted assets is 4%. At least half of the
Total Capital must be composed of common stock, minority interests in the equity
accounts of consolidated subsidiaries, noncumulative perpetual preferred stock
and a limited amount of cumulative perpetual preferred stock, less goodwill and
certain other intangible assets ("Tier 1 Capital"). The remainder may consist of
qualifying subordinated debt, certain types of mandatory convertible securities
and perpetual debt, other preferred stock and a limited amount of loan loss
reserves. At December 31, 1999, the Corporation's consolidated Tier 1 Capital
and Total Capital ratios were 8.77% and 12.00%, respectively.

         The Federal Reserve Board, the FDIC and the OCC have adopted rules to
incorporate market and interest-rate risk components into their risk-based
capital standards and that explicitly identify concentration of credit risk and
certain risks arising from non-traditional activities, and the management of
such risks, as important factors to consider in assessing an institution's
overall capital adequacy. Amendments to the risk-based capital requirements,
incorporating market risk, became effective January 1, 1998. Under these market
risk requirements, capital is allocated to support the amount of market risk
related to a financial institution's ongoing trading activities for banks with
relatively large trading activities. Institutions will be able to satisfy this
additional requirement, in part, by issuing short-term subordinated debt that
qualifies as Tier 3 capital.

         In addition, the Federal Reserve has established minimum leverage ratio
guidelines for bank holding


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companies. These guidelines provide for a minimum ratio of Tier 1 Capital to
quarterly average assets, less goodwill and certain other intangible assets (the
"Leverage Ratio"), of 3% for bank holding companies that meet certain specific
criteria, including having the highest regulatory rating. All other bank holding
companies generally are required to maintain a Leverage Ratio of at least 3%,
plus an additional cushion of 100 to 200 basis points. The Corporation's
Leverage Ratio at December 31, 1999 was 6.53%. The guidelines also provide that
bank holding companies experiencing internal growth or making acquisitions will
be expected to maintain strong capital positions substantially above the minimum
supervisory levels without significant reliance on intangible assets.
Furthermore, the Federal Reserve has indicated that it will consider a "tangible
Tier 1 Capital leverage ratio" (deducting all intangibles) and other indicia of
capital strength in evaluating proposals for expansion or new activities.

         Each of the Subsidiary Banks is subject to risk-based and leverage
capital requirements similar to those described above adopted by the Comptroller
or the FDIC, as the case may be. The Corporation believes that each of the
Subsidiary Banks was in compliance with applicable minimum capital requirements
as of December 31, 1999. Neither the Corporation nor any of the Subsidiary Banks
has been advised by any federal banking agency of any specific minimum Leverage
Ratio requirement applicable to it.

         Failure to meet capital guidelines could subject a bank to a variety of
enforcement remedies, including the termination of deposit insurance by the
FDIC, and to certain restrictions on its business and in certain circumstances
to the appointment of a conservator or receiver. See "--Prompt Corrective
Action."

         On February 17, 2000, the federal banking regulators proposed for
comment regulations previously released on November 5, 1997. This proposal would
1) assign a risk-based charge to positions in securitized transactions according
to the relative credit risk of those positions, as measured by credit ratings
received from nationally recognized rating agencies, 2) treat recourse
obligations and direct credit substitutes more consistently under risk-based
capital rules, 3) define "recourse" and revise the definition of "direct credit
substitute" ("recourse" is defined as any retained risk of loss associated with
any transferred asset that exceeds a pro rata share of the bank's or bank
holding company's remaining claim on the asset, if any, and "direct credit
substitute" is defined as any assumed risk of loss associated with any asset or
other claim that exceeds the bank's or bank holding company's pro rata share of
the asset or claim, if any), 4) permit the limited use of an institution's
internal risk- rating system and other alternative approaches in determining the
risk-based capital requirement for unrated direct credit substitutes associated
with asset-backed commercial paper programs and other structured finance
programs, and 5) require banking organizations to hold additional risk-based
capital against risks presents by the early amortization feature of revolving
asset securitization. The Corporation can not predict at this time the effect
adoption of this proposal would have on the financial condition or results of
operations of the Bank or the Corporation.

         On June 4, 1999, the Basle Committee proposed a new capital adequacy
framework. The new capital framework would consist of minimum capital
requirements, a supervisory review process, and effective use of market
discipline. The minimum capital requirements would be based on the current
framework, but, among other changes, would replace the existing risk weights for
sovereigns, banks, securities firms, corporate borrowers and asset
securitizations with risk weights based on external credit ratings, including
risk weights greater than 100% for low quality exposures. The new framework
would include capital charges for interest-rate risk, for banks with an
interest-rate risk that is significantly above average, and for other risks,
principally operational risk. The supervisory review aspect of the new framework
would seek to ensure that a bank's capital position is consistent with its
overall risk profile and strategy. The supervisory review process would also
encourage early supervisory intervention when a bank's capital position
deteriorates. The third aspect of the new framework, market discipline, would
press for detailed disclosure of a bank's capital adequacy in order to encourage
high disclosure standards and to enhance the role of market participants in
encouraging banks to hold adequate capital. The Basle Committee plans to set
forth more definitive proposals regarding the new framework in the year 2000.
The Corporation cannot predict at this time whether the new capital adequacy
framework will be adopted or in what form, or the effect it would have on the
financial condition or results of operations of the Bank or the Corporation.


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Holding Company Structure and Support of Subsidiary Banks

         Because the Corporation is a holding company, its right to participate
in the assets of any subsidiary upon the latter's liquidation or reorganization
will be subject to the prior claims of the subsidiary's creditors (including
depositors in the case of the Subsidiary Banks) except to the extent that the
Corporation may itself be a creditor with recognized claims against the
subsidiary. In addition, depositors of a bank, and the FDIC as their subrogee,
would be entitled to priority over the creditors in the event of liquidation of
a bank subsidiary.

         Under Federal Reserve policy, the Corporation is expected to act as a
source of financial strength to, and to commit resources to support, each of the
Subsidiary Banks. This support may be required at times when, absent such
Federal Reserve policy, the Corporation may not be inclined to provide it. In
addition, any capital loans by a bank holding company to any of its subsidiary
banks are subordinate in right of payment to deposits and to certain other
indebtedness of such subsidiary bank. In the event of a bank holding company's
bankruptcy, any commitment by the bank holding company to a federal bank
regulatory agency to maintain the capital of a subsidiary bank will be assumed
by the bankruptcy trustee and entitled to a priority of payment.

         Cross-Guarantee Liability

         Under the FDIA, a depository institution insured by the FDIC can be
held liable for any loss incurred by, or reasonably expected to be incurred by,
the FDIC after August 9, 1989 in connection with (i) the default of a commonly
controlled FDIC-insured depository institution or (ii) any assistance provided
by the FDIC to any commonly controlled FDIC-insured depository institution "in
danger of default." "Default" is defined generally as the appointment of a
conservator or receiver and "in danger of default" is defined generally as the
existence of certain conditions indicating that a default is likely to occur in
the absence of regulatory assistance. The FDIC's claim for damages is superior
to claims of shareholders of the insured depository institution or its holding
company but is subordinate to claims of depositors, secured creditors and
holders of subordinated debt (other than affiliates) of the commonly controlled
insured depository institution. The Subsidiary Banks are subject to these cross-
guarantee provisions. As a result, any loss suffered by the FDIC in respect of
any of the Subsidiary Banks would likely result in assertion of the
cross-guarantee provisions, the assessment of such estimated losses against the
Corporation's other Subsidiary Banks and a potential loss of the Corporation's
investment in such Subsidiary Banks.

         Prompt Corrective Action

         The FDIA requires, among other things, the federal banking regulators
to take "prompt corrective action" in respect of FDIC-insured depository
institutions that do not meet minimum capital requirements. Under the FDIA,
insured depository institutions are divided into five capital tiers: "well
capitalized," "adequately capitalized," "undercapitalized," "significantly
undercapitalized" and "critically undercapitalized." Under applicable
regulations, an institution is defined to be well capitalized if it maintains a
Leverage Ratio of at least 5%, a Tier 1 Capital ratio of at least 6% and a Total
Capital ratio of at least 10% and is not subject to a directive, order or
written agreement to meet and maintain specific capital levels. An institution
is defined to be adequately capitalized if it meets all of its minimum capital
requirements as described above. An institution will be considered
undercapitalized if it fails to meet any minimum required measure, significantly
undercapitalized if it has a Total Risk-Based Capital ratio of less than 6%, a
Tier 1 Risk-Based Capital ratio of less than 3% or a Leverage Ratio of less than
3% and critically undercapitalized if it fails to maintain a level of tangible
equity equal to at least 2% of total assets. An institution may be deemed to be
in a capitalization category that is lower than is indicated by its actual
capital position if it receives an unsatisfactory examination rating.

         The FDIA generally prohibits an FDIC-insured depository institution
from making any capital distribution (including payment of dividends) or paying
any management fee to its holding company if the depository institution would
thereafter be undercapitalized. Undercapitalized depository institutions are
subject to restrictions on borrowing from the Federal Reserve System. In
addition, undercapitalized depository institutions are subject to growth
limitations and are required to submit capital restoration plans. An insured
depository institution's holding company must guarantee the capital plan, up to
an amount equal to the lesser of 5% of the depository institution's


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assets at the time it becomes undercapitalized or the amount of the capital
deficiency when the institution fails to comply with the plan, for the plan to
be accepted by the applicable federal regulatory authority. The federal banking
agencies may not accept a capital plan without determining, among other things,
that the plan is based on realistic assumptions and is likely to succeed in
restoring the depository institution's capital. If a depository institution
fails to submit an acceptable plan, it is treated as if it is significantly
undercapitalized.

         Significantly undercapitalized depository institutions may be subject
to a number of requirements and restrictions, including orders to sell
sufficient voting stock to become adequately capitalized, requirements to reduce
total assets and cessation of receipt of deposits from correspondent banks.
Critically undercapitalized depository institutions are subject to appointment
of a receiver or conservator, generally within 90 days of the date on which they
become critically undercapitalized.

         The Corporation believes that at December 31, 1999 all of the
Subsidiary Banks had sufficient capital to qualify as "well capitalized" under
the regulatory capital requirements discussed above.

         Interstate Banking and Branching Legislation

         The Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994
(the "IBBEA") authorizes interstate acquisitions of banks and bank holding
companies without geographic limitation beginning one year after enactment. In
addition, since June 1, 1997, a bank may merge with a bank in another state as
long as neither of the states has opted out of interstate branching between the
date of enactment of the IBBEA and May 31, 1997. Tennessee did not opt out of
interstate branching. The IBBEA further provides that states may enact laws
permitting interstate merger transactions prior to June 1, 1997. Tennessee did
not enact such a law. A bank may establish and operate a de novo branch in a
state in which the bank does not maintain a branch if that state explicitly
permits de novo branching. Once a bank has established branches in a state
through an interstate merger transaction, the bank may establish and acquire
additional branches at any location in the state where any bank involved in the
interstate merger transaction could have established or acquired branches under
applicable federal or state law. A bank that has established a branch in a state
through de novo branching may establish and acquire additional branches in such
state in the same manner and to the same extent as a bank having a branch in
such state as a result of an interstate merger. If a state opts out of
interstate branching within the specified time period, no bank in any other
state may establish a branch in the opting out of state, whether through an
acquisition or de novo.

         Financial Modernization Legislation

         The Gramm-Leach-Bliley Act was enacted into law on November 12, 1999.
The Act repeals or modifies a number of significant provisions of current laws,
including the Glass-Steagall Act and the Bank Holding Company Act of 1956, which
impose restrictions on banking organizations' ability to engage in certain types
of activities. The Act generally allows bank holding companies such as the
Corporation broad authority to engage in activities that are financial in nature
or incidental to such a financial activity, including insurance underwriting and
brokerage; merchant banking; securities underwriting, dealing and
market-marking; real estate development; and such additional activities as the
Federal Reserve in consultation with the Secretary of the Treasury determines to
be financial in nature or incidental thereto. A bank holding company may engage
in these activities directly or through subsidiaries by qualifying as a
"financial holding company." To qualify a bank holding company must file a
declaration with the Federal Reserve and certify that all of its subsidiary
depository institutions are well-managed and well-capitalized. The Act also
permits national banks such as the Bank to engage in certain of these activities
through financial subsidiaries. To control or hold an interest in a financial
subsidiary, a national bank must meet the following requirements: (1) the
national bank must receive approval from the Comptroller for the financial
subsidiary to engage in the activities, (2) the national bank and its depository
institution affiliates must each be well-capitalized and well-managed, (3) the
aggregate consolidated total assets of all of the national bank's financial
subsidiaries must not exceed 45% of the national bank's consolidated total
assets or, if less, $50 billion, (4) the national bank must have in place
adequate policies and procedures to identify and manage financial and


                                       8
<PAGE>   10

operational risks and to preserve the separate identities and limited liability
of the national bank and the financial subsidiary, and (5) if the financial
subsidiary will engage in principal transactions and the national bank is one of
the one hundred largest banks, the national bank must have outstanding at least
one issue of unsecured long-term debt that is currently rated in one of the
three highest investment grade rating categories (or if in the second fifty
largest banks, such comparable alternative criteria as the Secretary of the
Treasury and the Federal Reserve jointly establish). No new financial activity
may be commenced under the Act unless the national bank and all of its
depository institution affiliates have at least "satisfactory" CRA ratings.
Certain restrictions apply if the bank holding company or the national bank
fails to continue to meet one or more of the requirements listed above. In
addition, the Act contains a number of other provisions that may affect the
Bank's operations, including functional regulation of the Bank's securities and
investment management operations by the SEC and the Bank's insurance operations
by the States and limitations on the use and disclosure to third parties of
customer information. The Act is generally effective March 11, 2000, although
certain provisions take effect later, such as functional regulation (May 12,
2001) and compliance with privacy regulations (six months after issuance, which
must occur by May 12, 2000). The Corporation cannot predict at this time the
potential effect that the Act will have on its business and operations, although
the Corporation expects that the general effect of the Act will be to increase
competition in the financial services industry generally.

         FDIC Insurance Assessments; DIFA

         The FDIC reduced the insurance premiums it charges on bank deposits
insured by the Bank Insurance Fund ("BIF") to the statutory minimum of $2,000
for "well capitalized" banks, effective January 1, 1996. Premiums related to
deposits assessed by the Savings Association Insurance Fund ("SAIF"), including
savings association deposits acquired by banks, continued to be assessed at a
rate of between 23 cents and 31 cents per $100 of deposits. On September 30,
1996, the Deposit Insurance Funds Act of 1996 ("DIFA") was enacted and signed
into law. DIFA provided for a special assessment to recapitalize the SAIF to
bring the SAIF up to statutory required levels. The assessment imposed a
one-time fee to banks that own previously acquired thrift deposits of $ .526 per
$100 of thrift deposits they held at March 31, 1995. The pre-tax cost to the
Corporation of the one-time assessment in the third quarter of 1996 was $3.8
million. DIFA further provides for assessments to be imposed on insured
depository institutions with respect to deposits insured by the BIF (in addition
to assessments currently imposed on depository institutions with respect to
SAIF-insured deposits) to pay for the cost of Financing Corporation ("FICO")
bonds. All banks are being assessed to pay the interest due on FICO bonds since
January 1, 1997. The cost to the Corporation on an annual basis has been
immaterial.

         Under the FDIA, insurance of deposits may be terminated by the FDIC
upon a finding that the institution has engaged in unsafe and unsound practices,
is in an unsafe or unsound condition to continue operations or has violated any
applicable law, regulation, rule, order or condition imposed by a federal bank
regulatory agency.

         Depositor Preference

         Federal law provides that deposits and certain claims for
administrative expenses and employee compensation against an insured depository
institution would be afforded a priority over other general unsecured claims
against such an institution, including federal funds and letters of credit, in
the "liquidation or other resolution" of such an institution by any receiver.

Competition.

         The Corporation and its subsidiaries face substantial competition in
all aspects of the businesses in which they engage from national and state banks
located in Tennessee and large out-of-state banks as well as from savings and
loan associations, credit unions, other financial institutions, consumer finance
companies, trust companies, investment counseling firms, money market mutual
funds, insurance companies, securities firms, mortgage banking companies and
others. For certain information on the competitive position of the Corporation
and the Bank, refer to page 1. Also, refer to the subsections entitled
"Supervision and Regulation" and "Effect of


                                       9
<PAGE>   11

Governmental Policies," both of which are relevant to an analysis of the
Corporation's competitors. Due to the intense competition in the financial
industry, the Corporation makes no representation that its competitive position
has remained constant, nor can it predict whether its position will change in
the future.


Sources and Availability of Funds.

         Specific reference is made to the Management's Discussion and Analysis
and Glossary sections, including the subsection entitled "Deposits, Other
Sources of Funds, and Liquidity Management," contained in the 1999 Annual
Report, which sections are incorporated herein by reference.

Effect of Governmental Policies.

         The Bank is affected by the policies of regulatory authorities,
including the Federal Reserve System and the Comptroller. An important function
of the Federal Reserve System is to regulate the national money supply.

         Among the instruments of monetary policy used by the Federal Reserve
are: purchases and sales of U.S. Government securities in the marketplace;
changes in the discount rate, which is the rate any depository institution must
pay to borrow from the Federal Reserve; and changes in the reserve requirements
of depository institutions. These instruments are effective in influencing
economic and monetary growth, interest rate levels and inflation.

         The monetary policies of the Federal Reserve System and other
governmental policies have had a significant effect on the operating results of
commercial banks in the past and are expected to continue to do so in the
future. Because of changing conditions in the national economy and in the money
market, as well as the result of actions by monetary and fiscal authorities, it
is not possible to predict with certainty future changes in interest rates,
deposit levels, loan demand or the business and earnings of the Corporation and
the Bank or whether the changing economic conditions will have a positive or
negative effect on operations and earnings.

         Various bills are from the time to time introduced in the United States
Congress and the Tennessee General Assembly and other state legislatures, and
regulations are proposed by the bank regulatory agencies which could affect the
business of the Corporation and its subsidiaries. It cannot be predicted whether
or in what form any of these proposals will be adopted or the extent to which
the business of the Corporation and its subsidiaries may be affected thereby.


Statistical Information Required by Guide 3.

         The statistical information required to be displayed under Item I
pursuant to Guide 3, "Statistical Disclosure by Bank Holding Companies," of the
Exchange Act Industry Guides is incorporated herein by reference to the
Consolidated Financial Statements and the notes thereto and the Management's
Discussion and Analysis and Glossary sections in the 1999 Annual Report; certain
information not contained in the 1999 Annual Report, but required by Guide 3, is
contained in the tables immediately following:


                                       10
<PAGE>   12


<TABLE>
                      FIRST TENNESSEE NATIONAL CORPORATION
                   ADDITIONAL GUIDE 3 STATISTICAL INFORMATION
                             BALANCES AT DECEMBER 31
                                   (Thousands)
                                   (Unaudited)

INVESTMENT PORTFOLIO
<CAPTION>

                                            1999            1998             1997
- ------------------------------------------------------------------------------------------------------------------------
<S>                                      <C>             <C>            <C>
Mortgage-backed securities &
  collateralized mortgage
  obligations                            $2,579,259       $2,068,529      $1,641,918
U.S. Treasury and other
  U.S. government agencies                  165,477          151,215         366,012
States and political
  subdivisions                               41,603           60,807          76,620
Other                                       314,953          145,738         101,983
                                         ----------       ----------     -----------
                  Total                  $3,101,292       $2,426,289      $2,186,533
                                         ==========       ==========     ===========

LOAN PORTFOLIO
<CAPTION>

                                             1999            1998            1997              1996              1995
- ------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>              <C>             <C>               <C>               <C>
Commercial                               $4,430,516       $4,116,918      $3,768,554        $3,521,473        $3,330,929
Consumer                                  3,281,832        3,018,782       2,855,240         2,683,959         2,525,889
Credit card receivables                     607,205          594,467         581,451           564,803           529,104
Real estate
  construction                              485,580          375,890         404,196           297,797           238,863
Permanent mortgage                          528,907          423,200         663,494           641,245           689,458
Nonaccrual                                   29,118           27,807          38,415            18,926            19,040
                                         ----------       ----------      ----------        ----------         ---------
         Total                           $9,363,158       $8,557,064      $8,311,350        $7,728,203        $7,333,283
                                         ==========       ==========      ==========        ==========        ==========

SHORT-TERM BORROWINGS AT DECEMBER 31
<CAPTION>

                                             1999            1998             1997
- ------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>               <C>           <C>
Federal funds purchased
  and securities sold under
  agreements to repurchase               $2,856,282       $2,912,018      $2,085,679
Commercial paper                             16,272           23,203          23,176
Other short-term
  borrowings                              1,533,957        1,404,071         679,212
                                         ----------       ----------      ----------
         Total                           $4,406,511       $4,339,292      $2,788,067
                                         ==========       ==========      ==========
</TABLE>


                                       11


<PAGE>   13

<TABLE>
FOREIGN OUTSTANDINGS AT DECEMBER 31
<CAPTION>
                                                    1999                         1998                            1997
                                           ------------------------      -----------------------        -----------------------
                                                           % Total                      % Total                         % Total
(Dollars in thousands)                      Amount         Assets         Amount         Assets         Amount           Assets
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                         <C>            <C>            <C>           <C>            <C>              <C>

BY COUNTRY:
Israel                                      $1,061          .01%          $1,313          .01%          $ 1,020          .01%
Taiwan                                         759          .01              161           --               537           --
Canada                                         370           --              433           --               985          .01
Saudi Arabia                                    33           --              570           --                86           --
Switzerland                                      9           --               14           --             4,523          .03
Denmark                                         --           --            6,000          .03             6,000          .04
Indonesia                                       --           --               --           --             1,318          .01
All other                                      632           --              702          .01               692          .01
- -----------------------------------------------------------------------------------------------------------------------------
Total                                       $2,864          .02%          $9,193          .05%          $15,161          .11%
=============================================================================================================================

BY TYPE:
Loans:
Banks and other financial
  institutions                              $1,174          .01%          $7,971          .04%          $13,942          .10%
Governments and other institutions           1,000          .01            1,000          .01             1,000          .01
- -----------------------------------------------------------------------------------------------------------------------------
   Total Loans                               2,174          .02            8,971          .05            14,942          .11
Cash                                           480           --              129           --               199           --
Customers' acceptances                         187           --               93           --                20           --
Accrued interest receivable                     23           --               --           --                --           --
- -----------------------------------------------------------------------------------------------------------------------------
Total                                       $2,864          .02%          $9,193          .05%          $15,161          .11%
=============================================================================================================================
</TABLE>


                                       12
<PAGE>   14


<TABLE>
MATURITIES OF SHORT-TERM PURCHASED FUNDS AT DECEMBER 31, 1999
<CAPTION>
                                                    0-3              3-6             6-12          Over 12
(Dollars in thousands)                             Months           Months          Months          Months           Total
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                              <C>               <C>             <C>             <C>             <C>
Certificates of deposit $100,000 and more        $1,996,528        $129,138        $118,930        $132,375        $2,376,971
Federal funds purchased and securities
  sold under agreements to repurchase             2,856,282              --              --              --         2,856,282
Commercial paper and other short-term
  borrowings                                        778,195         666,700         100,000           5,334         1,550,229
- -----------------------------------------------------------------------------------------------------------------------------
Total                                            $5,631,005        $795,838        $218,930        $137,709        $6,783,482
=============================================================================================================================
</TABLE>








<TABLE>
CONTRACTUAL MATURITIES OF COMMERCIAL AND NONACCRUAL LOANS AT DECEMBER 31, 1999
<CAPTION>

                                                          Within           After 1 Year          After
(Dollars in thousands)                                    1 Year          Within 5 Years        5 Years              Total
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                     <C>                 <C>                 <C>               <C>
Commercial                                              $2,481,604          $1,645,608          $303,304          $4,430,516
Real estate construction                                   382,563              83,135            19,882             485,580
Nonaccrual                                                  12,403               6,812             9,903              29,118
- ----------------------------------------------------------------------------------------------------------------------------
Total commercial and nonaccrual loans*                  $2,876,570          $1,735,555          $333,089          $4,945,214
============================================================================================================================
For maturities over one year:
   Interest rates - floating                                                $  625,077          $120,942          $  746,019
   Interest rates - fixed                                                    1,110,478           212,147           1,322,625
- ----------------------------------------------------------------------------------------------------------------------------
Total                                                                       $1,735,555          $333,089          $2,068,644
============================================================================================================================
<FN>
* Net of unearned income
</FN>
</TABLE>


                                       13
<PAGE>   15


                                     ITEM 2
                                   PROPERTIES

         The Corporation has no properties that it considers materially
important to its financial statements.

                                     ITEM 3
                                LEGAL PROCEEDINGS

         The Corporation is a party to no material pending legal proceedings the
nature of which are required to be disclosed pursuant to the Instructions
contained in the Form of this Report.

                                     ITEM 4
                         SUBMISSION OF MATTERS TO A VOTE
                               OF SECURITY HOLDERS

         There were no matters submitted during the fourth quarter of 1999 to a
vote of security holders, through the solicitation of proxies or otherwise.

                                     ITEM 4A
                        EXECUTIVE OFFICERS OF REGISTRANT

         The following is a list of executive officers of the Corporation as of
March 1, 2000. The executive officers are elected at the April meeting of the
Corporation's Board of Directors following the annual meeting of shareholders
for a term of one year and until their successors are elected and qualified.

<TABLE>
<CAPTION>
Name and Age                                         Offices and Positions - Year First Elected to Office
- ------------                                         ----------------------------------------------------
<S>                                                  <C>

Susan Schmidt Bies                                   Executive Vice President (1985) and Auditor
Age: 52                                              (1998)   of the Corporation and the Bank
                                                     and Risk Management Manager (1995)

J. Kenneth Glass                                     President - Retail Financial Services
Age: 53                                              of the Bank (1999) and Executive Vice President
                                                     of the Corporation (1995)

Ralph Horn                                           Chairman of the Board (1996) and Chief
Age: 58                                              Executive Officer (1994) of the Corporation and
                                                     the Bank and President of the Corporation (1991)
                                                     and  the Bank (1993)

Harry A. Johnson, III                                Executive Vice President (1990) and
Age: 51                                              General Counsel (1988) of the
                                                     Corporation and the Bank

James F. Keen                                        Senior Vice President
Age: 49                                              and Corporate Controller of the Corporation (1988) and
                                                     principal accounting officer
</TABLE>


                                       14
<PAGE>   16


<TABLE>
<S>                                                  <C>
John C. Kelley. Jr.                                  President - Business Financial Services/Memphis
Age: 56                                              Financial Services of the Bank (1999) and
                                                     Executive Vice President of the Corporation
                                                     (1995)

Sarah L. Meyerrose                                   Executive Vice President of the
Age: 44                                              Corporation and the Bank and
                                                     Employee Services Division Manager (1998)

John P. O'Connor, Jr.                                Executive Vice President of the Corporation
Age: 56                                              (1990) and the Bank (1987) and Chief Credit
                                                     Officer (1988)


Elbert L. Thomas, Jr.                                Executive Vice President (1995) and
Age: 51                                              Chief Financial Officer (1995)
                                                     of the Corporation and the Bank
</TABLE>

         Each of the executive officers has been employed by the Corporation or
its subsidiaries during each of the last five years. Prior to April of 1999, Mr.
Glass was President - Tennessee Banking Group of the Bank. Prior to April of
1999, Mr. Kelley was President - Memphis Banking Group of the Bank. Prior to
February of 1995, Ms. Bies was Chief Financial Officer of the Corporation and
Bank. Mr. Thomas was a Senior Vice President of the Corporation and the Bank
prior to December of 1995. Prior to February of 1995, Mr. Thomas was Manager of
Corporate Development. The Personnel Division changed its name to the Employee
Services Division in April of 1999. From July of 1995 to June of 1998, Ms.
Meyerrose was President, Kingsport/Bristol of the Bank, and prior to July of
1995 she was Executive Vice President Retail, Johnson City of the Bank.

                                     PART II

                                     ITEM 5
                    MARKET FOR THE REGISTRANT'S COMMON EQUITY
                         AND RELATED STOCKHOLDER MATTERS

         (a)      Market for the Corporation's Common Stock:

         The Corporation's common stock, $0.625 par value, is listed and trades
on the New York Stock Exchange, Inc. under the symbol FTN. As of December 31,
1999, there were 9,893 shareholders of record of the Corporation's common stock.
Additional information called for by this Item is incorporated herein by
reference to the Summary of Quarterly Financial Information Table, the Selected
Financial and Operating Data Table, Note 17 to the Consolidated Financial
Statements, and the "Deposits, Other Sources of Funds, and Liquidity Management"
subsection of the Management's Discussion and Analysis section contained in the
1999 Annual Report and to the "Payment of Dividends" and "Transactions with
Affiliates" subsections contained in Item 1 of Part I of this Form 10-K, which
is incorporated herein by reference.

         (b)      Sale of Unregistered Securities:

         During 1999 all sales of shares of the Corporation's common stock
without registration under the Securities Act of 1933, as amended, were
previously disclosed in Form 10-Q's filed during 1999 except for


                                       15
<PAGE>   17



the shares issued in connection with the acquisition by the Corporation of
Elliott Ames, Inc. ("Elliot Ames"), Los Altos, California, on October 1, 1999.
Elliot Ames was merged with and into FT Mortgage Companies, an indirect,
wholly-owned subsidiary of the Corporation. At closing, the Corporation acquired
from the five shareholders of Elliot Ames all 25,000 shares of Elliot Ames's
common stock, no par value, in exchange for an initial closing payment of
242,423 shares of the Corporation's common stock, $0.625 par value. On February
7, 2000, an additional 49,391 shares of the Corporation's common stock were
issued to the Elliott Ames shareholders in payment of the balance of the
acquisition price. No underwriter was involved in this transaction. The shares
were sold in a private offering pursuant to an exemption from registration under
Section 4(2) of the Securities Act of 1933, based on the limited number of
shareholders receiving the Corporation's common stock.

         (c)      Description of the Corporation's Capital Stock:

         Authorized Capital Stock. The authorized capital stock of the
Corporation currently consists of 5,000,000 shares of preferred stock, without
par value ("preferred stock"), which may be issued from time to time by
resolution of the Corporation's Board of Directors (the "Board") and 400,000,000
shares of common stock, $0.625 par value (the "common stock"). As of December
31, 1999, there were 129,878,459 shares of common stock and no shares of
preferred stock outstanding. As of that date, approximately 27.5 million shares
of common stock were reserved for issuance under various employee stock plans
and the Corporation's dividend reinvestment plan, and no shares of preferred
stock were reserved for issuance. Although shares have been reserved for
issuance under the employee stock plans, the plans generally permit the
Corporation to repurchase shares on the open market or privately for issuance
under such plans. The Board has authorized management to repurchase shares from
time to time for the plans. A total of 1.3 million shares were repurchased and
1.9 million shares were issued for the plans in 1999. Pursuant to Board
authority, the Corporation plans to continue to purchase shares from time to
time for the plans and will evaluate the level of capital and take action
designed to generate or use capital as appropriate for the interest of the
shareholders. Also, the Corporation has on file with the SEC one effective shelf
registration pursuant to which it may offer from time to time, at its
discretion, senior or subordinated debt securities, preferred stock, including
depository shares, and common stock at an aggregate initial offering price not
to exceed $225 million (net of prior issuances) and another effective shelf
registration pursuant to which up to $200 million of capital securities
(guaranteed preferred beneficial interests in the Corporation's subordinated
debentures) is available for issuance.

         Preferred Stock. The Board is authorized, without further action by the
shareholders, to provide for the issuance of up to 5,000,000 shares of preferred
stock, from time to time in one or more series and, with respect to each such
series, has the authority to fix the powers (including voting power),
designations, preferences and relative, participating, optional or other special
rights and the qualifications, limitations or restrictions thereof.

         Common Stock. The Board is authorized to issue a maximum of 400,000,000
shares of common stock. The holders of the common stock are entitled to receive,
ratably, such dividends as may be declared by the Board from funds legally
available therefor, provided that if any shares of preferred stock are at the
time outstanding, the payment of dividends on common stock or other
distributions (including purchases of common stock) may be subject to the
declaration and payment of full cumulative dividends, and the absence of
arrearages in any mandatory sinking fund, on outstanding shares of preferred
stock. The holders of the outstanding shares of common stock are entitled to one
vote for each such share on all matters presented to shareholders and are not
entitled to cumulate votes for the election of directors. Upon any dissolution,


                                       16
<PAGE>   18


liquidation or winding up of the Corporation resulting in a distribution of
assets to the shareholders, the holders of common stock are entitled to receive
such assets ratably according to their respective holdings after payment of all
liabilities and obligations and satisfaction of the liquidation preferences of
any shares of preferred stock at the time outstanding. The shares of common
stock have no preemptive, redemption, subscription or conversion rights. Under
the Corporation's Charter, the Board is authorized to issue authorized shares of
common stock without further action by the shareholders. However, the common
stock is traded on the New York Stock Exchange, Inc. which requires shareholder
approval of the issuance of additional shares of common stock in certain
situations. The Transfer Agent for the common stock is Norwest Bank Minnesota,
National Association.

         The Board is divided into three classes, which results in approximately
1/3 of the directors being elected each year. In addition, the Charter and the
Bylaws, among other things, generally give to the Board the authority to fix the
number of directors on the Board and to remove directors from and fill vacancies
on the Board, other than removal for cause and the filling of vacancies created
thereby which are reserved to shareholders exercising at least a majority of the
voting power of all outstanding voting stock of the Corporation. To change these
provisions of the Bylaws, other than by action of the Board, and to amend these
provisions of the Charter or to adopt any provision of the Charter inconsistent
with such Bylaw provisions, would require approval by the holders of at least
80% of the voting power of all outstanding voting stock. Such classification of
the Board and such other provisions of the Charter and the Bylaws may have a
significant effect on the ability of the shareholders of the Corporation to
change the composition of an incumbent Board or to benefit from certain
transactions which are opposed by the Board.

         Shareholder Protection Rights Plan. On October 20, 1998, the Board
adopted a Shareholder Protection Rights Agreement (the "Rights Plan") and
declared a dividend of one right on each share of common stock outstanding on
November 2, 1998, or issued thereafter and prior to the time the rights separate
and thereafter pursuant to options and convertible securities outstanding at the
time the rights separate. The Rights Plan became operative upon the expiration
on September 18, 1999 of a substantially identical plan that was adopted in
1989.

         Until the earlier of (i) the 10th business day (subject to certain
adjustments by the Board) after commencement of a tender or exchange offer
which, if consummated, would result in a person or group owning 10% or more (but
not more than 50%) of the outstanding shares of common stock (an "Acquiring
Person") and (ii) the tenth business day (the "Flip-in Date") after the first
date of public announcement by the Corporation that a person has become an
Acquiring Person, the Rights will be evidenced by the common stock certificates,
will automatically trade with the common stock, and will not be exercisable.
Thereafter, separate rights certificates will be distributed, and each right
will entitle its holder to purchase one one-hundredth of a share of
Participating Preferred Stock having economic and voting terms similar to those
of one share of common stock for $150.00, subject to adjustment (the "Exercise
Price").

         The Rights will expire on the earliest of (i) the Exchange Time
(defined below), (ii) December 31, 2009, and (iii) the date on which the Rights
are redeemed as described below. The Board may amend the Rights Plan in any
respect prior to the Flip-in Date. The Board may, at its option, at any time
prior to the close of business on the Flip-in Date, redeem all the Rights at a
price of $0.001 per Right, as adjusted from time to time pursuant to the Rights
Plan.

         If a Flip-in Date occurs, each Right (other than Rights beneficially
owned by the Acquiring Person or its affiliates, associates or transferees,
which Rights will become void) will entitle its holder to purchase a


                                       17
<PAGE>   19


number of shares of common stock or Participating Preferred Stock having a
market value of twice the Exercise Price for an amount in cash equal to the
then-current Exercise Price. In addition, the Board may, at its option, at any
time after a Flip-in Date, elect to exchange the Rights (other than Rights
beneficially owned by the Acquiring Person or its affiliates, associates or
transferees) for shares of common stock or a Participating Preferred Stock at an
exchange ratio of one share of common stock or 1/100th of a share of
Participating Preferred Stock per Right (the "Exchange Time").

         Also, if after an Acquiring Person controls the Corporation's Board of
Directors, the Corporation is involved in a merger or sells more than 50% of its
assets or earning power or is involved with an Acquiring Person in certain
self-dealing transactions (or has entered into an agreement to do any of the
foregoing) and, in the case of a merger, the Acquiring Person will receive
different treatment than all other shareholders, each Right will entitle its
holder to purchase a number of shares of common stock of the Acquiring Person
having a market value of twice the Exercise Price for an amount in cash equal to
the then-current Exercise Price.

         The Rights will not prevent a takeover of the Corporation. The Rights,
however, may have certain anti-takeover effects. The Rights may cause
substantial dilution to a person or group that acquires 10% or more of the
outstanding common stock unless the Rights are first redeemed by the
Corporation's Board.


                                     ITEM 6
                             SELECTED FINANCIAL DATA

         The information called for by this Item is incorporated herein by
reference to the Selected Financial and Operating Data Table in the 1999 Annual
Report.

                                     ITEM 7
                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATION

         The information called for by this Item is incorporated herein by
reference to the Management's Discussion and Analysis section, Glossary section,
and the Consolidated Historical Performance Statements of Income and
Consolidated Average Balance Sheets and Related Yields and Rates tables in the
1999 Annual Report.

                                     ITEM 7A
           QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

         The information called for by this Item is incorporated herein by
reference to Notes 1 and 23 to the Consolidated Financial Statements and the
"Risk Management-Interest Rate Risk Management" subsection of the Management's
Discussion and Analysis section contained in the 1999 Annual Report.



                                     ITEM 8
                   FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The information called for by this Item is incorporated herein by
reference to the Consolidated


                                       18
<PAGE>   20


Financial Statements and the notes thereto and to the Summary of Quarterly
Financial Information Table in the 1999 Annual Report.

                                     ITEM 9
                  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS
                     ON ACCOUNTING AND FINANCIAL DISCLOSURE

         The information called for by this Item is inapplicable.

                                    PART III

                                     ITEM 10
               DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

         The information called for by this Item as it relates to directors and
nominees for director of the Corporation is incorporated herein by reference to
the "Election of Directors" section of the Corporation's Proxy Statement
furnished to shareholders in connection with the Annual Meeting of Shareholders
scheduled for April 18, 2000 (herein referred to as the "2000 Proxy Statement").
The information required by this Item as it relates to executive officers of the
Corporation is incorporated herein by reference to Item 4A in Part I of this
Report. The information required by this Item as it relates to compliance with
Section 16(a) of the Securities Exchange Act of 1934 is incorporated herein by
reference to the "Section 16(a) Beneficial Ownership Reporting Compliance"
section of the 2000 Proxy Statement.

                                     ITEM 11
                             EXECUTIVE COMPENSATION

         The information called for by this Item is incorporated herein by
reference to the "Executive Compensation" section of the 2000 Proxy Statement
(excluding the Board Compensation Committee Report and the Total Shareholder
Return Performance Graph).

                                     ITEM 12
                          SECURITY OWNERSHIP OF CERTAIN
                        BENEFICIAL OWNERS AND MANAGEMENT

         The information called for by this Item is incorporated herein by
reference to the "Stock Ownership Information and Table" section of the 2000
Proxy Statement.

         The Corporation is unaware of any arrangements which may result in a
change in control of the Corporation.

                                     ITEM 13
                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         The information called for by this Item is incorporated herein by
reference to the "Certain Relationships and Related Transactions" section of the
2000 Proxy Statement.


                                       19
<PAGE>   21


                                     PART IV

                                     ITEM 14
                     EXHIBITS, FINANCIAL STATEMENT SCHEDULES
                             AND REPORTS ON FORM 8-K

         (a)      The following documents are filed as a part of this Report:

         Financial Statements:

         -        Consolidated Statements of Condition as of December 31, 1999
                  and 1998
         -        Consolidated Statements of Income for the years ended December
                  31, 1999, 1998 and 1997
         -        Consolidated Statements of Shareholders' Equity for the years
                  ended December 31, 1999, 1998 and 1997
         -        Consolidated Statements of Cash Flows for the years ended
                  December 31, 1999, 1998 and 1997
         -        Notes to the Consolidated Financial Statements
         -        Report of Independent Public Accountants

                  The consolidated financial statements of the Corporation, the
                  notes thereto, and the report of independent public
                  accountants, in the 1999 Annual Report, as listed above, are
                  incorporated herein by reference.

         Financial Statement Schedules:  Not applicable.

         Exhibits:

                  Exhibits marked with an "*" represent a management contract or
                  compensatory plan or arrangement required to be identified and
                  filed as an exhibit.

         (3)(i)   Restated Charter of the Corporation, as amended, incorporated
                  herein by reference to Exhibit 3(i) to the Corporation's 1997
                  Annual Report on Form 10-K.
         (3)(ii)  Bylaws of the Corporation, as amended and restated,
                  incorporated herein by reference to Exhibit 3(b) to the
                  Corporation's Quarterly Report on Form 10-Q for the quarter
                  ended September 30, 1999.
         (4)(a)   Shareholder Protection Rights Agreement, dated as of October
                  20, 1998, between the Corporation and First Tennessee Bank
                  National Association, as Rights Agent, including as Exhibit A
                  the forms of Rights Certificate and Election to Exercise and
                  as Exhibit B the form of Articles of Amendment designating
                  Participating Preferred Stock, incorporated herein by
                  reference to Exhibits 1, 2, and 3 to the Corporation's
                  Registration Statement on Form 8-A filed 10-23-98.
         (4)(b)   The Corporation and certain of its consolidated subsidiaries
                  have outstanding certain long-term debt. See Note 10 in the
                  Corporation's 1999 Annual Report. None of such debt exceeds
                  10% of the total assets of the Corporation and its
                  consolidated subsidiaries. Thus, copies of constituent
                  instruments defining the rights of holders of such debt are
                  not required to be included as exhibits. The Corporation
                  agrees to furnish copies of such instruments to the Securities
                  and Exchange Commission upon request.
         *(10)(a) Management Incentive Plan, as amended and restated,
                  incorporated herein by reference to


                                       20
<PAGE>   22



                  Exhibit 10(a) to the Corporation's Quarterly Report on Form
                  10-Q for the quarter ended September 30, 1999.
         *(10)(b) 2000 Employee Stock Option Plan, incorporated herein by
                  reference to Exhibit 10(n) to the Corporation's Quarterly
                  Report on Form 10-Q for the quarter ended September 30, 1999.
         *(10)(c) 1997 Employee Stock Option Plan, as amended and restated,
                  incorporated herein by reference to Exhibit 10(b) to the
                  Corporation's Quarterly Report on Form 10-Q for the quarter
                  ended September 30, 1999.
         *(10)(d) 1992 Restricted Stock Incentive Plan, as amended and restated,
                  incorporated herein by reference to Exhibit 10(d) to the
                  Corporation's Quarterly Report on Form 10-Q for the quarter
                  ended March 31, 1999.
         *(10)(e) 1984 Stock Option Plan, as amended, 1-21-97 amendment and
                  10-22-97 amendment, incorporated herein by reference to
                  Exhibit 10(e) to the Corporations 1992, 1996 and 1997 Annual
                  Reports on Form 10-K.
         *(10)(f) 1990 Stock Option Plan, as amended, 1-21-97 amendment and
                  10-22-97 amendment, incorporated herein by reference to
                  Exhibit 10(f) to the Corporation's 1992, 1996 and 1997 Annual
                  Reports on Form 10-K.
         *(10)(g) Survivor Benefits Plan, as amended and restated, incorporated
                  herein by reference to Exhibit 10(g) to the Corporation's 1997
                  Annual Report on Form 10-K.
         *(10)(h) Amendment and Restated Directors and Executives Deferred
                  Compensation Plan and form of individual agreement,
                  incorporated herein by reference to Exhibit 10(h) to the
                  Corporation's 1996 Annual Report on Form 10-K.
         *(10)(i) Amended and Restated Pension Restoration Plan, as amended and
                  restated, incorporated herein by reference to Exhibit 10(i) to
                  the Corporation's 1998 Annual Report on Form 10-K.
         *(10)(j) Director Deferral Agreements with schedule, incorporated
                  herein by reference to Exhibit 10(k) to the Corporation's 1992
                  Annual Report on Form 10-K and Exhibit 10(j) to the
                  Corporation's 1995 Annual Report on Form 10-K.
         *(10)(k) Form of Severance Agreements dated 1-28-97, incorporated
                  herein by reference to Exhibit 10(k) to the Corporation's 1996
                  Annual Report on Form 10-K.
         *(10)(l) 1995 Employee Stock Option Plan, as amended and restated,
                  incorporated herein by reference to Exhibit 10(l) to the
                  Corporation's 1998 Annual Report on Form 10-K.
         *(10)(m) Non-Employee Directors' Deferred Compensation Stock Option
                  Plan, as amended and restated, incorporated herein by
                  reference to Exhibit 10(m) to the Corporation's 1997 Annual
                  Report on Form 10-K.
         *(10)(n) 2000 Non-Employee Directors' Deferred Compensation Stock
                  Option Plan, incorporated herein by reference to Exhibit 10(o)
                  to the Corporation's Quarterly Report on Form 10-Q form the
                  quarter ended September 30, 1999.
         *(10)(o) George Lewis - Non-compete and Early Retirement Agreement.
         (13)     The portions of the 1999 Annual Report to Shareholders that
                  have been incorporated by reference into this Form 10-K.
         (21)     Subsidiaries of the Corporation.
         (23)     Accountants' Consents
         (24)     Powers of Attorney
         (27)     Financial Data Schedule
         (99)     Annual Report on Form ll-K for the Corporation's Savings Plan
                  and Trust, for fiscal year ended 12-31-99, as authorized by
                  SEC Rule 15d-21 (to be filed as an Amendment to Form l0-K).
         (b)      No reports on Form 8-K were filed during the fourth quarter of
                  1999.


                                       21
<PAGE>   23



         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                 FIRST TENNESSEE NATIONAL CORPORATION

Date:  March 24, 2000       By:  Elbert L. Thomas, Jr.
                                 -----------------------------------------------
                                 Elbert L. Thomas, Jr., Executive Vice President
                                          and Chief Financial Officer

         Pursuant to the requirements of the Securities Exchange Act of 1934,
this report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.

<TABLE>
<CAPTION>
         Signature                     Title                                       Date
         ---------                     -----                                       ----


<S>                          <C>                                                   <C>
Ralph Horn*                  Chairman of the Board, President and                  March 24, 2000
- -----------------------      Chief Executive Officer (principal executive
Ralph Horn                   officer) and a Director

Elbert L. Thomas, Jr.*       Executive Vice President                              March 24, 2000
- -----------------------      and Chief Financial Officer
Elbert L. Thomas, Jr.        (principal financial officer)

James F. Keen*               Senior Vice President and                             March 24, 2000
- -----------------------      Corporate Controller (principal
James F. Keen                accounting officer)

Robert C. Blattberg*         Director                                              March 24, 2000
- -----------------------
Robert C. Blattberg

Carlos H. Cantu*             Director                                              March 24, 2000
- -----------------------
Carlos H. Cantu

George E. Cates*             Director                                              March 24, 2000
- -----------------------
George E. Cates

J. Kenneth Glass*            Director                                              March 24, 2000
- -----------------------
J. Kenneth Glass

James A. Haslam, III*        Director                                              March 24, 2000
- -----------------------
James A. Haslam, III

John C. Kelley, Jr.*         Director                                              March 24, 2000
- -----------------------
John C. Kelley, Jr.
</TABLE>


                                       22
<PAGE>   24


<TABLE>
<S>                          <C>                                                   <C>
R. Brad Martin*              Director                                              March 24, 2000
- -----------------------
R. Brad Martin

Joseph Orgill, III*          Director                                              March 24, 2000
- -----------------------
Joseph Orgill, III

                             Director                                              March   , 2000
- -----------------------
Vicki R. Palmer

Michael D. Rose*             Director                                              March 24, 2000
- -----------------------
Michael D. Rose

William B. Sansom*           Director                                              March 24, 2000
- -----------------------
William B. Sansom



*By:      Clyde A. Billings, Jr.                                                   March 24, 2000
    --------------------------------
          Clyde A. Billings, Jr.
         As Attorney-in-Fact
</TABLE>


                                       23
<PAGE>   25


<TABLE>
<CAPTION>
                                 EXHIBIT INDEX

Item No.                               Description
- --------                               -----------
<S>      <C>
 (3)(i)  Restated Charter of the Corporation, as amended, incorporated herein by
         reference to Exhibit 3(i) to the Corporation's 1997 Annual Report on
         Form 10-K.
 (3)(ii) Bylaws of the Corporation, as amended and restated, incorporated herein
         by reference to Exhibit 3(b) tot he Corporation's Quarterly Report on
         Form 10-Q for the quarter ended September 30, 1999.
 (4)(a)  Shareholder Protection Rights Agreement, dated as of October 20, 1998,
         between the Corporation and First Tennessee Bank National Association,
         as Rights Agent, including as Exhibit A the forms of Rights Certificate
         and Election to Exercise and as Exhibit B the form of Articles of
         Amendment designating Participating Preferred Stock, incorporated
         herein by reference to Exhibits 1, 2, and 3 to the Corporation's
         Registration Statement on Form 8-A filed 10-23-98.
 (4)(b)  The Corporation and certain of its consolidated subsidiaries have
         outstanding certain long-term debt. See Note 10 in the Corporation's
         1999 Annual Report. None of such debt exceeds 10% of the total assets
         of the Corporation and its consolidated subsidiaries. Thus, copies of
         constituent instruments defining the rights of holders of such debt are
         not required to be included as exhibits. The Corporation agrees to
         furnish copies of such instruments to the Securities and Exchange
         Commission upon request.
*(10)(a) Management Incentive Plan, as amended and restated, incorporated herein
         by reference to Exhibit 10(a) to the Corporation's Quarterly Report on
         Form 10-Q for the quarter ended September 30, 1999.
*(10)(b) 2000 Employee Stock Option Plan, incorporated herein by reference to
         Exhibit 10(n) to the Corporation's Quarterly Report on Form 10-Q for
         the quarter ended September 30, 1999.
*(10)(c) 1997 Employee Stock Option Plan, as amended and restated, incorporated
         herein by reference to Exhibit 10(b) to the Corporation's Quarterly
         Report on Form 10-Q for the quarter ended September 30, 1999.
*(10)(d) 1992 Restricted Stock Incentive Plan, as amended and restated,
         incorporated herein by reference to Exhibit 10(d) to the Corporation's
         Quarterly Report on Form 10-Q for the quarter ended March 31, 1999.
*(10)(e) 1984 Stock Option Plan, as amended, 1-21-97 amendment, and 10-22-97
         amendment, incorporated herein by reference to Exhibit 10(e) to the
         Corporation's 1992, 1996 and 1997 Annual Reports on Form 10-K.
*(10)(f) 1990 Stock Option Plan, as amended, 1-21-97 amendment, and 10-22-97
         amendment, incorporated herein by reference to Exhibit 10(f) to the
         Corporation's 1992, 1996 and 1997 Annual Reports on Form 10-K.
*(10)(g) Survivor Benefits Plan, as amended and restated, incorporated herein by
         reference to Exhibit 10(g) to the Corporation's 1997 Annual Report on
         Form 10-K.
*(10)(h) Amended and Restated Directors and Executives Deferred Compensation
         Plan and form of individual agreement, incorporated herein by reference
         to Exhibit 10(h) to the Corporation's 1996 Annual Report on Form 10-K.
*(10)(i) Amended and Restated Pension Restoration Plan, as amended and restated,
         incorporated herein by reference to Exhibit 10(i) to the Corporation's
         1998 Annual Report on Form 10-K.
*(10)(j) Director Deferral Agreements with schedule, incorporated herein by
         reference to Exhibit 10(k) to the Corporation's 1992 Annual Report on
         Form 10-K and Exhibit 10(j) to the Corporation's 1995 Annual Report on
         Form 10-K.
*(10)(k) Form of Severance Agreements dated 1-28-97, incorporated herein by
         reference to Exhibit 10(k) to the Corporation's 1996 Annual Report on
         Form 10-K.
*(10)(l) 1995 Employee Stock Option Plan, as amended and restated, incorporated
         herein by reference to Exhibit 10(l) to the Corporation's 1998 Annual
         Report on Form 10-K.
*(10)(m) Non-Employee Directors Deferred Compensation Stock Option Plan, as
         amended and restated, incorporated herein by reference to Exhibit 10(m)
         to the Corporation's 1997 Annual Report on Form 10-K.
*(10)(n) 2000 Non-Employee Directors' Deferred Compensation Stock Option Plan,
         incorporated herein by reference to Exhibit 10(o) to the Corporation's
         Quarterly Report on Form 10-Q for the quarter ended September 30, 1999.
*(10)(o) George Lewis Non-compete and Early Retirement Agreement.
 (13)    The portions of the 1999 Annual Report to Shareholders that have been
         incorporated by reference into this Form 10-K.
 (21)    Subsidiaries of the Corporation.
 (23)    Accountants' Consents
 (24)    Powers of Attorney
 (27)    Financial Data Schedule
 (99)    Annual Report on Form ll-K for the Corporation's Savings Plan and
         Trust, for fiscal year ended December 31, 1999, as authorized by SEC
         Rule 15d-21 (to be filed as an amendment to Form 10-K).

         *        Exhibits marked with an "*" represent a management contract or
                  compensatory plan or arrangement required to be identified and
                  filed as an exhibit.
</TABLE>



<PAGE>   1
                                                                   EXHIBIT 10(o)

October 26, 1999



George Lewis
First Tennessee Bank
165 Madison Ave.
Memphis, TN 38101

Dear George:

         This letter describes the components of the special non-compete
agreement package approved by the Human Resources Committee for you from First
Tennessee Bank, N. A.


     COVENANT NOT TO COMPETE

     Beginning with your acceptance and for the next four years following, you
agree to reveal promptly to First Tennessee any material matter coming to your
attention pertaining to the business or interest of First Tennessee, which can
be reasonably and legally revealed, and you further agree not to accept
employment or engage as a partner, member, principal, consultant, director or
otherwise in any financial services business which is in competition with First
Tennessee and has a business location within (50) miles of Memphis or any of
its affiliated banking offices in Tennessee, unless you have received the prior
written consent of the Employee Services Division Manager.

     In consideration of the paragraph above, you will receive payments of
approximately $94,179 annually for four years. You will receive payments of
approximately $3,622.29 every two weeks beginning October 23, 1999 with the
first payment on the November 5, 1999 payroll. In the event of a Change in
Control as defined in the FTNC Pension Plan, you will be paid a lump sum
payment equal to present value (based on a discount rate of 4.2%) of the
remaining scheduled payments as indicated on the attached Exhibit 1. (to be
added later)

     If you should die before the full four years of payments have been paid,
the payments will cease upon your death.

     PENSION

     Based on an election of the Life Only Option for your normal retirement
benefit under the FTNC Pension Plan, you will also receive approximately
$7,848.29 each month beginning October 1, 2003 or a lesser amount on an earlier
date if you so choose. At your death, the payments will cease.

     The pension benefit will be eligible for any cost of living increases that
may be provided to retirees through the FTNC Pension Plan.

     DEFERRED COMPENSATION

     Your account in the Directors and Executives Deferral Plan will continue
to accrue interest at the applicable rate. The first payment will be made on or
about the January 31st following your 65th birthday or January 31, 2004. The
monthly payment based on the current applicable rate will be $1,804.33 per
month ($21,652 annually) for a period of 180 months (or 15 years).




<PAGE>   2


     A summary of your total projected benefits under the Deferral Plan will be
provided to you in an Amendment to Directors and Executives Deferred
Compensation Plan and Related Deferral and Acknowledgment Agreement(s).

     RESTRICTED STOCK:

     There are currently 17,987 shares of restricted FTNC stock in your TARSAP
account. The removal of these restrictions will be accelerated to the date of
your acceptance of this agreement.

     GROSS-UP PAYMENT

     In the event of a Change in Control, the Company agrees to provide the
benefit of a Gross-up Payment as defined in paragraph 5 (viii) of your
severance agreement, to the extent you are subject to the excise tax described
in the section.

     MEDICAL INSURANCE

     You may continue your medical coverage provided you make the necessary
premium payments. At your death, your spouse will have free coverage for two
years and at the end of the two years, she can continue coverage by paying the
necessary premiums unless she remarries or becomes covered by another group
medical plan. First Tennessee reserves the right to change premiums, make plan
revisions or terminate the plan at any time.

     SURVIVOR'S INCOME BENEFIT

     At your death a survivor's income benefit would be paid under the
Company's Survivor Benefits Plan to your beneficiary. The benefit would be
equal to two times your final year's base salary (exclusive of incentive or
bonus compensation). This survivor's benefit, based on your current salary,
would be $550,000. In the event of a Change in Control, your benefit under the
Plan cannot be reduced.

     GROUP LIFE INSURANCE AND VOLUNTARY GROUP LIFE

     You have $50,000 of group term life insurance that will cease as of
October 22, 1999. You have no voluntary group life insurance on your life.

     You may convert your group life insurance coverage to a whole life
insurance policy within 31 days after your coverage ends.

     CONFIDENTIALITY AND NON-DISCLOSURE

     In consideration of the covenant not to compete described in paragraph one
(1) above, beginning with your acceptance and for the next four years
following, you agree unless required by law to do so, not to reveal to parties
not employed by First Tennessee or its affiliates, without the prior written
consent of First Tennessee, any matters that, if so revealed, could in any
manner adversely affect First Tennessee. This obligation of confidentiality and
non-disclosure shall also apply, for the same four (4) year period beginning
with your acceptance, to the content and substance of this Agreement, except of
course, it may be disclosed to any attorney or financial, tax, or other
consultant from whom you seek advice.

     If you fail to observe any of the terms of this Agreement and continue
such breach for a period of thirty (30) days after First Tennessee shall have
requested you to perform the same, or if you accept employment with or enter
into any competing business described above and continue either directly or
indirectly for a period of fourteen (14) days after First Tennessee has
notified you that it considers such activities in violation of this Agreement,
then no further payments shall be due or payable by First Tennessee either to
you or your beneficiary or beneficiaries and First Tennessee shall have no
further liability under this Agreement.


<PAGE>   3


     The agreement, payments and deferred compensation payments which have been
approved by the Human Resource Committee are, of course, conditioned on
acceptance of the terms of this letter, expressed by your signature in the
space provided below.

     If you have any questions, please let me know.


Sincerely,


/s/ Sarah Meyerrose

Sarah Meyerrose

Executive Vice President



                                                  READ, UNDERSTOOD AND ACCEPTED


                                                  /s/ George P. Lewis
                                                  -----------------------------
                                                  George P. Lewis


                                                  Date:
                                                       ------------------------

<PAGE>   1

                                                                      EXHIBIT 13

                               TABLE OF CONTENTS



MANAGEMENT'S DISCUSSION AND ANALYSIS

        General Information
        Forward-Looking Statements

    INCOME STATEMENT ANALYSIS - 1999 COMPARED TO 1998

        Noninterest Income
        Securities Gains/(Losses)
        Net Interest Income
        Provision For Loan Losses
        Noninterest Expense
        Income Taxes

    INCOME STATEMENT ANALYSIS - 1998 COMPARED TO 1997

    BALANCE SHEET REVIEW

        Earning Assets
        Deposits, Other Sources of Funds and Liquidity Management
        Capital

    RISK MANAGEMENT

    OTHER

    GLOSSARY

CONSOLIDATED STATEMENTS OF CONDITION

CONSOLIDATED STATEMENTS OF INCOME

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY

CONSOLIDATED STATEMENTS OF CASH FLOWS

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS

CONSOLIDATED HISTORICAL STATEMENTS OF INCOME

CONSOLIDATED AVERAGE BALANCE SHEETS AND RELATED YIELDS AND RATES

CORPORATE OFFICERS AND BOARDS OF DIRECTORS
<PAGE>   2
                                                                      EXHIBIT 13

         MANAGEMENT'S DISCUSSION AND ANALYSIS OF RESULTS OF OPERATIONS
                            AND FINANCIAL CONDITION


GENERAL INFORMATION
- -------------------

First Tennessee National Corporation (First Tennessee) is headquartered in
Memphis, Tennessee, and is a nationwide, diversified financial services
institution which provides banking and other financial services to its customers
through various regional and national business lines. The REGIONAL BANKING GROUP
includes the retail/commercial bank, the credit card division, and the trust
division. The NATIONAL LINES OF BUSINESS include FT Mortgage Companies and
affiliates (also referred to as mortgage banking), First Tennessee Capital
Markets (also referred to as capital markets), and transaction processing
(credit card merchant processing, automated teller machine network, nationwide
check clearing operation, and remittance processing).

Certain revenue and expenses are allocated and equity is assigned to the various
business lines to reflect the inherent risk in each business line, based on
management's best estimates. These allocations are periodically reviewed and may
be revised from time to time to more accurately reflect current business
conditions and risks; the previous history is restated to ensure comparability.

For the purpose of this management discussion and analysis (MD&A), noninterest
income (also called fee income) and total revenue exclude securities gains and
losses. Net interest income has been adjusted to a fully taxable equivalent
(FTE) basis for certain tax-exempt loans and investments included in earning
assets. Earning assets, including loans, have been expressed as averages, net of
unearned income. First Tennessee Bank National Association, the primary bank
subsidiary, is also referred to as FTBNA in this discussion.

The following financial discussion should be read with the accompanying
consolidated financial statements and notes. A glossary is included at the end
of the MD&A to assist with terminology.

FORWARD-LOOKING STATEMENTS
- --------------------------

Management's discussion and analysis may contain forward-looking statements with
respect to First Tennessee's beliefs, plans, goals, expectations, and estimates.
These statements are contained in certain sections that follow such as
Noninterest Income, Net Interest Income, Risk Management, and Other.
Forward-looking statements are statements that are not based on historical
information but rather are related to future operations, strategies, financial
results or other developments. The words "believe", "expect", "anticipate",
"intend", "estimate","should", "is likely", and other expressions which indicate
future events and trends identify forward-looking statements. Forward-looking
statements are necessarily based upon estimates and assumptions that are
inherently subject to significant business, economic and competitive
uncertainties and contingencies many of which are beyond a company's control,
and many of which, with respect to future business decisions and actions (such
as acquisitions and divestitures), are subject to change. Examples of
uncertainties and contingencies include, among other important factors, general
and local economic and business conditions; expectations of the timing and
amount of interest rate movements (which can have a significant impact on a
financial services institution); market and monetary fluctuations; inflation;
competition within and outside the financial services industry; technology; and
new products and services in the industries in which First Tennessee operates.
Other factors are those inherent in originating loans, including prepayment
risks and fluctuating collateral values and changes in customer profiles.
Additionally, the policies of the Office of the Comptroller of the Currency
(OCC) and the Board of Governors of the Federal Reserve System, unanticipated
regulatory and judicial proceedings, and changes in laws and regulations
applicable to First Tennessee and First Tennessee's success in executing its
business plans and strategies and managing the risks involved in the foregoing,
could cause actual results to differ. First Tennessee assumes no obligation to
update any forward-looking statements that are made from time to time.


INCOME STATEMENT ANALYSIS - 1999 COMPARED TO 1998

Earnings in 1999 were $247.5 million, the ninth consecutive year of record
earnings, and an increase of 9 percent from $226.4 million earned in 1998.
Diluted earnings per share were $1.85 in 1999, up 8 percent over the $1.72
earned in 1998 (adjusted for the 1998 two-for-one-stock split). Basic earnings
per share were $1.90 in 1999, up 7 percent over the $1.77 earned in 1998. The



<PAGE>   3


difference between the net income growth and the earnings per share growth
reflects the larger number of shares outstanding in 1999 due to reduced shares
repurchased. Return on average assets (ROA) was 1.33 percent in 1999 compared
with 1.35 percent in 1998. Return on average shareholders' equity (ROE) was 20.9
percent in 1999 compared with 22.7 percent in 1998. Strong internal equity
generation and retention caused the decline in this ratio.

At December 31, 1999, First Tennessee was ranked among the top 50 bank holding
companies nationally in market capitalization ($3.7 billion) and assets ($18.4
billion). At December 31, 1998, market capitalization was $4.9 billion and total
assets were $18.7 billion. The decline in the market capitalization was due to a
25 percent decrease in the stock price between these two period-ends.

Total revenue for 1999 grew 12 percent ($188.2 million) with growth in
noninterest income of 14 percent ($139.2 million) and growth in net interest
income of 9 percent ($49.0) million. Mortgage banking led the increase in fee
income with growth of 13 percent ($74.4 million).

NONINTEREST INCOME
- ------------------

Noninterest income, also called fee income, provides the majority of First
Tennessee's revenue. During 1999 fee income increased 14 percent, to a record
$1,120.8 million from $981.6 million, and contributed 66 percent to total
revenue in 1999 compared with 64 percent in 1998. This high contribution level
ranks First Tennessee among the top ten of the largest 50 bank holding companies
in the nation for this ratio. Table 1 - Analysis of Noninterest Income provides
six years of detail by category with growth rates. The discussion following the
table details various line items reported in the table.

<TABLE>
TABLE 1 - ANALYSIS OF NONINTEREST INCOME


<CAPTION>
                                                                                                          Compound Annual
                                                                                                         Growth Rates (%)
                                                                                                         ------------------
(Dollars in thousands)               1999         1998        1997        1996        1995        1994    99/98    99/94
- ---------------------------------------------------------------------------------------------------------------------------
NONINTEREST INCOME:
<S>                              <C>           <C>         <C>         <C>         <C>         <C>       <C>       <C>
 Mortgage banking                $   632,771   $ 558,366   $ 330,131   $ 275,406   $ 213,563   $ 188,270  13.3  +  27.4  +
 Capital markets                     126,835     147,353      98,310      85,871      82,814      77,478  13.9  -  10.4  +
 Deposit transactions and
   cash management                   106,240      90,444      86,047      78,228      74,124      65,797  17.5  +  10.1  +
 Trust services and
   investment management              59,807      51,198      40,941      34,704      34,435      27,895  16.8  +  16.5  +
 Merchant processing                  49,711      37,462      32,111      24,185      19,164      14,699  32.7  +  27.6  +
 Cardholder fees                      25,579      21,046      19,833      17,155      14,885      15,572  21.5  +  10.4  +
 Equity securities
   gains/(losses)                      2,313       3,940        (854)     (2,495)      3,195      24,251  41.3  -  37.5  -
 Debt securities
   gains/(losses)                        (56)         36         141        (186)       (751)     (4,298)  N/A     58.0  +
 All other income and
   commissions:
     Other service charges            17,430      14,863      10,474       9,891       7,709       7,334  17.3  +  18.9  +
     Check clearing fees              11,143       9,199      13,043      16,873      17,585      16,124  21.1  +  7.1   -
     Insurance premiums and
       commissions                    10,912       8,725       6,457       5,644       6,606       5,797  25.1  +  13.5  +
     Other                            80,419      42,871      31,496      25,873      19,282      17,247  87.6  +  36.1  +
- ---------------------------------------------------------------------------------------------------------
 Total other income                  119,904      75,658      61,470      58,281      51,182      46,502  58.5  +  20.9  +
- ---------------------------------------------------------------------------------------------------------
 Total noninterest income        $ 1,123,104   $ 985,503   $ 668,130   $ 571,149   $ 492,611   $ 456,166  14.0  +  19.7  +
=========================================================================================================
<FN>
Certain previously reported amounts have been reclassified to agree with current presentation.
</FN>
</TABLE>


<PAGE>   4


MORTGAGE BANKING

FT Mortgage Companies, a subsidiary of FTBNA, originates and services
residential mortgage loans. Following origination, the mortgage loans, primarily
first-lien, are sold to investors in the secondary market while the rights to
service such loans are usually retained. Various hedging strategies are used to
mitigate changes in the market value of the loan during the time period
beginning with a price commitment to the customer and ending with the delivery
of the loan to the investor. Closed loans held during this time period are
referred to as the mortgage warehouse. Income from origination fees and profits
from the sale of loans are recognized at the time a mortgage loan is sold into
the secondary market, not when the loan is originated. Gains or losses from
mortgage warehouse hedging activities are reflected in secondary marketing
activities. Secondary marketing activities also include product pricing
decisions as well as the income from the sale of loans including the capitalized
net present value of the mortgage servicing rights. Servicing rights permit the
collection of fees for gathering and processing monthly mortgage payments for
the owner of the mortgage loans. FT Mortgage Companies employs hedging
strategies to offset the risk of prepayment and mitigate the loss of value of
its mortgage servicing rights due to a decline in interest rates. The financial
effect of hedging mortgage servicing rights is reported in miscellaneous income.

As shown in Table 2 - Mortgage Banking, total mortgage banking fee income
increased 13 percent in 1999. Mortgage banking noninterest income consists of
various revenue streams from the origination process, servicing, and other
activities such as sales of servicing.

<TABLE>
TABLE 2 - MORTGAGE BANKING


<CAPTION>
                                                                                              Compound Annual
                                                                                              Growth Rates (%)
                                                                                            ---------------------
(Dollars and volume in millions)                            1999         1998        1997      99/98      99/97
- -----------------------------------------------------------------------------------------------------------------
NONINTEREST INCOME:
<S>                                                       <C>         <C>          <C>         <C>       <C>
 Secondary marketing activities                           $  242.7    $  223.4     $  128.8     8.6  +   37.3  +
 Loan origination fees                                       172.7       159.7         83.5     8.2  +   43.8  +
 Servicing fees                                              167.8       117.9         94.4    42.3  +   33.3  +
 Sale of mortgage servicing rights                            16.4         (.5)         9.1     N/A      34.2  +
 Miscellaneous                                                33.2        57.9         14.3    42.6  -   52.4  +
- -------------------------------------------------------------------------------------------
     Total noninterest income                             $  632.8    $  558.4     $  330.1    13.3  +   38.5  +
===========================================================================================
 Refinance originations                                   $  7,155    $ 13,146     $  3,192    45.6  -   49.7  +
 New loan originations                                      12,708      10,105        7,432    25.8  +   30.8  +
- -------------------------------------------------------------------------------------------
     Mortgage loan originations                           $ 19,863    $ 23,251     $ 10,624    14.6  -   36.7  +
===========================================================================================
 Servicing portfolio                                      $ 44,628    $ 39,738     $ 26,929    12.3  +   28.7  +
- -------------------------------------------------------------------------------------------
<FN>
Certain previously reported amounts have been adjusted to current presentation.
N/A = not applicable
</FN>
</TABLE>


Origination activity fell 15 percent as interest rates increased throughout
1999. During 1999, $19.9 billion of mortgage loans were originated compared with
record originations of $23.3 billion in 1998. Based upon the latest industry
survey of origination volume, FT Mortgage Companies ranked as one of the top ten
retail mortgage loan originators in the nation during 1999. A focus on retail
home purchase loans and continued expansion of the origination franchise led to
an increase in market share over this period. Although total origination volume
declined, loans sold into the secondary market increased 7 percent in 1999 due
to the build-up in the warehouse during 1998 to $4.2 billion at year-end and the
subsequent decline to $2.0 billion by year-end 1999. Fees derived from the
mortgage origination process (origination fees, profits from the sale of loans
and other secondary marketing activities) increased 8 percent in 1999, from
$383.1 million to $415.4 million, consistent with the percentage increase in
loans sold.

Mortgage servicing fee income increased 42 percent in 1999, from $117.9 million
to $167.8 million. The mortgage servicing portfolio (which includes servicing
for ourselves and others) grew to $44.6 billion at December 31, 1999, compared
with $39.7 billion at December 31, 1998. The growth in the servicing portfolio
was driven by origination volume exceeding prepayments with the majority of this
growth generated through FT Mortgage's retail loan origination network. The 12
percent servicing portfolio growth during 1999 was derived from loan
originations of $19.9 billion, purchased servicing of $1.7 billion, less $8.9
billion of bulk servicing sales and servicing released originations, and





<PAGE>   5

principal reductions of $7.8 billion from payments and payoffs received in the
normal course of business. Also see Note 6 - Capitalized Mortgage Servicing
Rights for information summarizing the changes in mortgage servicing rights.

The decrease in miscellaneous income, from $57.9 million in 1998 to $33.2
million, was primarily due to a decrease in gains recognized from servicing
hedges during 1999. Gains from hedging activities will vary from period to
period depending on interest rates. During 1999 and 1998, $17.9 million and
$38.1 million, respectively, of miscellaneous income came from gains on certain
mortgage servicing hedges. Bulk sales of mortgage servicing rights during 1999
resulted in recognized gains of $16.4 million.

Going forward, it is expected that origination volume will be adversely impacted
by the current rising interest rate environment. Rising interest rates and
changing markets will also put pressure on the profit margin of originated loans
and the ability to make the necessary adjustments to hedge positions in order to
mitigate any loss in the value of originated loans. In periods of increasing
interest rates, the value of mortgage servicing rights generally increases and
the value of hedges related to the servicing rights generally declines. Mortgage
banking performance is affected by numerous factors including the volume and mix
of loans produced and sold, loan pricing decisions, interest rate levels and
volatility, the creditworthiness of applicants, the level of prepayments, the
effectiveness of hedging activities and estimated future prepayments, as well as
other factors referred to in the Forward-Looking Statements section of this
MD&A.


CAPITAL MARKETS

First Tennessee Capital Markets generates fee income primarily from the purchase
and sale of securities as both principal and agent. Inventory positions are
limited to the procurement of securities solely for distribution to customers by
the sales staff. Inventory is hedged to protect against movements in interest
rates.

During 1999 noninterest income decreased 14 percent from $147.4 million in 1998
to $126.8 million. This decrease primarily resulted from a change in product mix
due to concerns by customers about interest rates. These concerns motivated many
customers to remain liquid during the latter half of the year and place their
money in cash and short-term investments. Customers also had higher cash needs
related to year-end 1999 (Y2K) and the funding of additional loan growth.

Total securities bought and sold by the capital markets division increased 25
percent in 1999, from $427.0 billion to $534.3 billion. Total underwritings
during 1999 were $35.1 billion, a decrease of 33 percent from $52.6 billion
underwritten in 1998.

Going forward, if there continues to be a widespread expectation of rising
interest rates, our customers are likely to remain liquid, investing in
short-term securities. This trend is expected to put pressure on achieving
growth in revenue during 2000. Once the expectation of rising interest rates
lessens, customers' demand for longer-term securities should return. Actual
results could differ because of several factors, including those presented in
the Forward-Looking Statements section of this MD&A.


DEPOSIT TRANSACTIONS AND CASH MANAGEMENT

Deposit transactions include services related to retail deposit products (such
as service charges on checking accounts) and cash management products and
services such as electronic transaction processing (automated clearing house
(ACH) and Electronic Data Interchange (EDI)), account reconciliation services,
cash vault services, lockbox processing, and information reporting (Prime
Connection).

Noninterest income from deposit transactions and cash management increased 17
percent in 1999, from $90.4 million to $106.2 million. The increase in 1999 was
led by increased sales volume of various cash management products and services
and growth in customer service charges.




<PAGE>   6


TRUST SERVICES AND INVESTMENT MANAGEMENT

Trust services and investment management fees come from the product lines of
investment management, personal trust, employee benefits, and custodial and
corporate trust services. During 1999 total noninterest income from trust
services and investment management grew 17 percent, from $51.2 million to $59.8
million. This growth was driven by strong performance by the investment advisory
companies, 12 percent growth in assets under management and successful
cross-sell efforts, particularly to our targeted market. Assets under management
grew from $8.9 billion at December 31, 1998, to $9.9 billion at December 31,
1999. The growth in fee income was as follows: the asset management business
lines grew 23 percent; personal trust was up 14 percent; corporate trust
services, which acts as trustee on public bond issues, grew 36 percent; and
employee benefits increased 4 percent.

Highland Capital Management Corp. (Highland Capital) and Martin and Company,
Inc. (Martin), both wholly owned subsidiaries, provide investment advisory
services to the managed asset segments. Highland Capital manages the First Funds
Growth and Income Portfolio and the First Funds Bond Portfolio. Martin manages
the First Funds Tennessee Tax-Free Portfolio and the First Funds Intermediate
Bond Portfolio. First Funds is a family of mutual funds advised by FTBNA. The
Growth and Income Portfolio (Institutional Class) attained national recognition
during 1999 by maintaining the five-star Morningstar rating for domestic equity
funds. The Tennessee Tax Free Portfolio (Institutional Class) was awarded the
1999 Lipper Performance Achievement Certificate for the one-year period ending
December 31, 1999, in recognition of ranking number one in the category of
Tennessee municipal debt funds based on cumulative total return for the period.
Lipper, a Reuters company, ranks mutual funds based upon total return
performance within a universe of funds similar in investment objective.


MERCHANT PROCESSING

Credit card merchant processing involves converting transactions from plastic
media such as check cards, debit cards, credit cards, purchase cards, and
private label credit cards into cash for merchants that sell goods and services
to consumers and businesses.

Fee income from merchant processing grew 33 percent in 1999, from $37.5 million
to $49.7 million, due to a special assessment from a large customer, pricing
changes, expansion and change in the mix of the customer base to a larger
portion of direct customers. During 1999, 148 million transactions were
processed compared with a record 157 million transactions processed in 1998.


CARDHOLDER

Cardholder fees result from issuing and servicing credit cards, and include the
collection of late charges and annual fees, as well as interchange fees received
for accepting credit card payments.

Cardholder noninterest income increased 22 percent in 1999, from $21.0 million
to $25.6 million, principally from higher interchange collections due to strong
purchasing volume and moderate growth (2 percent) in the credit card portfolio
as well as price increases.


ALL OTHER NONINTEREST INCOME

All other noninterest income grew 58 percent in 1999, from $75.7 million to
$119.9 million. Growth in this category was positively impacted during 1999 by
the revenue ($16.7 million) generated from the remittance processing operation
acquired in June 1999 from National Processing Co. (NPC); a gain ($6.1 million)
on the recognition of stock received as a result of the demutualization of an
insurance company; and a gain ($4.2 million) from the sale of a bank branch in
Tunica, Mississippi. Excluding these three items, all other income and
commissions would have grown 23 percent. Additional contributing factors to the
growth rate were other service charges, insurance premiums and commissions and
check clearing fees. Other service charges are generated from banking services
performed, but are not directly related to deposit transactions. This includes
fees for money orders, travelers' checks, savings bonds, safe deposit box
rentals, mutual fund services, safekeeping, and servicing of securitization
transactions. During 1999, other service charges grew 17 percent, from $14.9
million to $17.4 million, primarily from growth in investment/mutual fund sales

<PAGE>   7


and servicing REMIC securities and other securitized transactions. Check
clearing fees increased 21 percent, from $9.2 million to $11.1 million,
primarily from return item growth and lockbox volume growth. Insurance premiums
and commissions increased 25 percent, from $8.7 million in 1998 to $10.9 million
in 1999, due to increased sales efforts throughout the year. The other category
increased 88 percent, from $42.9 million to $80.4 million. Excluding the three
items mentioned earlier in this paragraph, the growth in the other category
would have been 24 percent.

SECURITIES GAINS/(LOSSES)
- -------------------------

In 1999 there were $2.3 million of net equity securities gains compared with
$3.9 million of net equity securities gains for 1998. The majority of the
security gains in both 1999 and 1998 were from the sales of venture capital
investments at First Tennessee's subsidiary, Hickory Venture Capital
Corporation.

<PAGE>   8


NET INTEREST INCOME
- -------------------

During 1999 net interest income increased 9 percent, from $544.3 million to
$592.5 million, principally from strong loan growth, improvement in the regional
banking group's net interest margin (margin) and increased net interest income
from mortgage banking.

The regional banking group's margin improved from 4.87 percent in 1998 to 4.96
percent in 1999 primarily due to a drop in funding costs. The consolidated
margin remained stable at 3.80 percent in 1999 and 1998.

The margin is affected by the activity levels and related funding for First
Tennessee's national lines of business as these nonbank business lines typically
produce different margins than traditional banking activities. In mortgage
banking, because the spread between the rates on mortgage loans temporarily in
the warehouse and the related short-term funding rates is less than the
comparable spread earned in the regional banking group, the overall margin is
compressed. The average mortgage warehouse was larger in 1999 despite lower
originations because of the higher level of activity at year-end 1998. Capital
markets tends to compress the margin because of its strategy to reduce market
risk by hedging its inventory in the cash markets which effectively eliminates
net interest income on these positions. As a result, First Tennessee's
consolidated margin cannot be readily compared to that of other bank holding
companies. Table 3 - Net Interest Margin Composition details the computation of
the net interest margin for the regional banking group and the impact that the
other business lines had on the consolidated margin for the years 1997 through
1999.

<TABLE>
TABLE 3 - NET INTEREST MARGIN COMPOSITION

<CAPTION>

                                                                     1999             1998            1997
- -----------------------------------------------------------------------------------------------------------
REGIONAL BANKING GROUP:
<S>                                                                  <C>              <C>             <C>
    Yields on earning assets                                         7.91%            8.20%           8.25%
    Rates paid on interest-bearing liabilities                       3.88             4.36            4.54
- -----------------------------------------------------------------------------------------------------------
        Net interest spread                                          4.03             3.84            3.71
- -----------------------------------------------------------------------------------------------------------
    Effect of interest-free sources                                   .78              .89             .89
    Loan fees                                                         .14              .14             .11
    FRB interest and penalties                                        .01               --              --
- -----------------------------------------------------------------------------------------------------------
        Net interest margin-Regional Banking Group                   4.96%            4.87%           4.71%
- -----------------------------------------------------------------------------------------------------------
MORTGAGE BANKING                                                    (1.02)            (.92)           (.37)
CAPITAL MARKETS                                                      (.16)            (.17)           (.12)
TRANSACTION PROCESSING                                                .02              .02             .01
- -----------------------------------------------------------------------------------------------------------
Consolidated net interest margin                                     3.80%            3.80%           4.23%
===========================================================================================================
</TABLE>

Interest rate sensitivity is primarily a function of the repricing structure of
First Tennessee's balance sheet (Statement of Condition). Table 4 - Rate
Sensitivity Analysis at December 31, 1999, shows the assets and liabilities as
of year-end, subject to repricing in specified time intervals with each maturity
interval referring to the earliest repricing opportunity (i.e., the earlier of
scheduled contractual maturity or repricing date) for each asset and liability
category. The resulting gap is one tool, though not a predominant management
tool, used to measure the sensitivity of net interest income to changes in
interest rates. It should be noted that the required gap analysis does not take
into account future management actions that could be undertaken to alter the
simulated results, the effect of interest-free sources, or a change in the slope
of the yield curve. (For additional information see Risk Management-Interest
Rate Risk Management section.) Because of Y2K concerns, higher short-term
interest rates and liquidity needs, a higher portion of purchased funds were
kept short-term at year-end 1999, affecting the 3-month gaps and the simulation
analysis.


<PAGE>   9

<TABLE>
TABLE 4 - RATE SENSITIVITY ANALYSIS AT DECEMBER 31, 1999

<CAPTION>


                                      Within 3     After 3 Months     After 6 Months    After 1 Year     After
 (Dollars in millions)                 Months      Within 6 Months   Within 12 Months  Within 5 Years   5 Years      Total
- ----------------------------------------------------------------------------------------------------------------------------
 EARNING ASSETS:
<S>                                   <C>          <C>               <C>               <C>            <C>          <C>
 Loans                                $ 5,100        $   369          $   611           $ 2,397       $   886      $  9,363
 Investment securities                    395            244              402             1,760           300         3,101
 Mortgage loans held for sale           2,050             --               --                --            --         2,050
 Federal funds sold and
   securities purchased under
   agreements to resell                   280             --               --                --            --           280
 Other earning assets                     150             --               --                --            --           150
- ----------------------------------------------------------------------------------------------------------------------------
 Total earning assets                 $ 7,975        $   613          $ 1,013           $ 4,157       $ 1,186      $ 14,944
============================================================================================================================
 EARNING ASSET FUNDING:
 Savings                              $    37        $    --          $    --           $   222       $    88      $    347
 Checking interest                        151             --               --               367           781         1,299
 Money market                           1,940             --               --                --           255         2,195
 CD's under $100,000
   and other time                         509            523              551               723            36         2,342
 CD's $100,000 and more                 1,979            132              139               113            14         2,377
 Short-term borrowed funds              4,332             75               --                --            --         4,407
 Term borrowings                           --             --               --                51           308           359
- ----------------------------------------------------------------------------------------------------------------------------
 Total earning asset funding          $ 8,948        $   730          $   690           $ 1,476       $ 1,482      $ 13,326
============================================================================================================================
 RATE SENSITIVITY GAP:
 Period                               $  (973)       $  (117)         $   323           $ 2,681       $  (296)
 Cumulative                              (973)        (1,090)            (767)            1,914         1,618
- ---------------------------------------------------------------------------------------------------------------
 RATE SENSITIVITY GAP ADJUSTED
   FOR INTEREST RATE SWAPS:
 Period                               $(1,078)       $   (12)         $   323           $ 2,681       $  (296)
 Cumulative                            (1,078)        (1,090)            (767)            1,914         1,618
- ---------------------------------------------------------------------------------------------------------------
 ADJUSTED GAP AS A PERCENTAGE OF TOTAL
   EARNING ASSETS:
 Period                                  (7.2)%          (.1)%            2.2 %            17.9%         (2.0)%
 Cumulative                              (7.2)          (7.3)            (5.1)             12.8          10.8
- ---------------------------------------------------------------------------------------------------------------
<FN>
Interest-sensitive categories represent ranges in which assets and liabilities can be repriced, not
necessarily their actual maturities. The 'After 5 Years' column includes assets and liabilities with interest
sensitivity of more than five years or with indefinite repricing schedules. Noninterest earning/bearing
balances have been excluded from this analysis.
</FN>
</TABLE>


In order to reflect more appropriately the repricing structure of First
Tennessee's balance sheet, management has made certain adjustments to the
balances shown in the table. Based on historical and industry data, an estimate
of the expected prepayments on consumer loans and investment securities is
reflected in the balances in the table. Changes in the economic and interest
rate environments may also affect these expected prepayments.

Similarly, an adjustment to deposits is made to reflect the behavioral
characteristics of certain core deposits that do not have specified contractual
maturities (i.e., interest checking, savings and money market deposit accounts).
Historically, balances on these deposit accounts have remained relatively stable
despite changes in market interest rates. Management has classified certain of
these accounts as non-interest sensitive based on management's historical
pricing practices and runoff experience. At December 31, 1999, the balance sheet
was liability sensitive to interest rate movements and within internal guideline
limits, with $767 million more liabilities than assets scheduled to reprice
within one year (5 percent of earning assets). Table 4 does not take into
account the effect of interest-free sources which can be significant to First
Tennessee. When the interest-free sources are added to the rate sensitivity




<PAGE>   10
analysis, the balance sheet is less liability sensitive with $558 million of
liabilities repricing faster than assets within one year (4 percent of
earning assets).

Simulation analysis is the primary tool used by First Tennessee to manage the
exposure of net interest income and margin to volatile interest rates, changing
market spreads, forecasted changes in balance sheet mix, and rate sensitivity.
This type of analysis computes the amount of net interest income at risk from
dynamic changes in the market place and related rate, pricing and balance sheet
movements. The simulation models create various at risk scenarios looking at
increases and/or decreases in interest rates from an instantaneous movement, or
a staggered movement over a certain time period. Management reviews these
different scenarios to determine probable actions. The models are then updated
to incorporate management action. A level of acceptable net interest income at
risk based on a staggered increase or decrease in interest rates of 300 basis
points is a component of internal guidelines. Based on First Tennessee's rate
sensitivity position during 1999, there was no net interest income at risk in
1999 when modeling a 300 basis point staggered decline in rates. Conversely, the
net interest income at risk averaged approximately 2 percent of projected 1999
net interest income when modeling a 300 basis point staggered increase in rates.
Based on the rate sensitivity position at December 31, 1999, net interest income
exposure over the next 12 months to a 300 basis point staggered increase in
interest rates is estimated to be approximately 3 percent of projected 2000 net
interest income. There is projected to be no net interest income exposure to a
300 basis point staggered decline in interest rates. A 300 basis point gradual
increase or decrease in interest rates is a hypothetical rate scenario. These
scenarios are used as one estimate of risk, and do not necessarily represent
management's current view of future interest rates or market developments and
may well vary from actual results for a number of reasons, including those
presented in the Forward-Looking Statements section of this MD&A discussion.

Based on First Tennessee's existing balance sheet mix and the current interest
rate environment, the regional banking group's margin is expected to be
relatively stable. Going forward, the consolidated margin will continue to be
influenced by the activity levels in the nonbanking lines of business,
especially from mortgage banking as the level of origination volume is strongly
tied to refinance activity. Information in this section includes forward-looking
statements. Actual results could differ because of several factors, including
those presented in the Forward-Looking Statements section of this MD&A
discussion.

Table 5 - Analysis of Changes in Net Interest Income provides rate and volume
changes in interest income and interest expense for earning assets and
interest-bearing liabilities for the past three years.





<PAGE>   11

<TABLE>
TABLE 5 - ANALYSIS OF CHANGES IN NET INTEREST INCOME


<CAPTION>

                                                           1999 Compared to 1998                   1998 Compared to 1997
(Fully taxable equivalent)                             Increase / (Decrease) Due to*           Increase / (Decrease) Due to*
- --------------------------------------------------------------------------------------      ------------------------------------
(Dollars in thousands)                                 Rate**     Volume**      Total        Rate**      Volume**       Total
- --------------------------------------------------------------------------------------------------------------------------------

INTEREST INCOME - FTE:
<S>                                                  <C>          <C>         <C>            <C>        <C>           <C>
Loans:
  Commercial                                         $ (14,663)   $ 24,209    $  9,546       $(4,538)   $ 27,874      $  23,336
  Consumer                                              (6,035)     26,332      20,297         6,184       3,128          9,312
  Permanent mortgage                                       941      (2,078)     (1,137)          237     (12,580)       (12,343)
  Credit card receivables                               (1,913)      1,180        (733)       (2,479)      2,304           (175)
  Real estate construction                              (1,901)       (493)     (2,394)         (626)      6,535          5,909
  Nonaccrual                                              (575)         30        (545)          294        (218)            76
- --------------------------------------------------
        Total loans                                    (24,712)     49,746      25,034           (97)     26,212         26,115
- --------------------------------------------------
Investment securities:
  U.S. Treasury and other
    U.S. government agencies                            (1,909)     (5,450)     (7,359)         (482)    (11,037)       (11,519)
  States and municipalities                               (168)     (1,443)     (1,611)         (213)     (1,094)        (1,307)
  Other                                                  1,138      26,708      27,846           174      32,025         32,199
- --------------------------------------------------                             --------                                ---------
        Total investment securities                        382      18,494      18,876           298      19,075         19,373
- --------------------------------------------------                             --------                                ---------
Other earning assets:
  Mortgage loans held for sale                           3,655      21,975      25,630        (6,199)    135,013        128,814
  Investment in bank time deposits                         (20)     (1,478)     (1,498)          (25)      1,493          1,468
  Federal funds sold and securities
      purchased under agreements to resell                (986)      4,783       3,797          (297)       (724)        (1,021)
  Capital markets securities inventory                  (1,311)      2,067         756        (1,266)     18,468         17,202
- --------------------------------------------------                             --------                                ---------
        Total other earning assets                         735      27,950      28,685        (5,162)    151,625        146,463
- --------------------------------------------------                             --------                                ---------
Total earning assets                                   (25,956)     98,551      72,595       (32,040)    223,991        191,951
- ---------------------------------------------------------------------------------------   --------------------------------------
Total interest income - FTE                                                   $ 72,595                                $ 191,951
- ---------------------------------------------------------------------------------------   --------------------------------------
INTEREST EXPENSE:
Interest-bearing deposits:
  Savings                                            $  (1,388)   $     51    $ (1,337)      $  (466)   $   (609)     $  (1,075)
  Checking interest and money market                   (13,657)      4,749      (8,908)        3,517      14,531         18,048
  Certificates of deposit under $100,000
    and other time                                     (10,847)    (10,251)    (21,098)       (3,860)    (11,783)       (15,643)
  Certificates of deposit $100,000 and more             (7,380)     61,821      54,441          (575)     64,317         63,742
- --------------------------------------------------                           ----------                                ---------
        Total interest-bearing deposits                (25,766)     48,864      23,098         4,039      61,033         65,072
- --------------------------------------------------                           ----------                                ---------
Federal funds purchased and securities
  sold under agreements to repurchase                  (10,024)     (7,858)    (17,882)         (450)     33,248         32,798
Commercial paper and other
  short-term borrowings                                 (4,625)     18,970      14,345        (2,902)     36,050         33,148
Term borrowings                                         (3,411)      8,266       4,855        (1,378)      5,401          4,023
- --------------------------------------------------                            ---------                                ---------
Total interest-bearing liabilities                     (41,549)     65,965      24,416         4,795     130,246        135,041
- --------------------------------------------------------------------------------------------------------------------------------
Total interest expense                                                        $ 24,416                                $ 135,041
- --------------------------------------------------------------------------------------------------------------------------------
Net interest income - FTE                                                     $ 48,179                                $  56,910
================================================================================================================================
<FN>
  *  The changes in interest due to both rate and volume have been allocated to change due to rate and change due to volume in
     proportion to the absolute amounts of the changes in each.
 **  Variances are computed on a line-by-line basis and are non-additive.
</FN>
</TABLE>

<PAGE>   12


PROVISION FOR LOAN LOSSES
- -------------------------

The provision for loan losses is the charge to operating earnings that
management determines to be necessary to maintain the allowance for loan losses
at an adequate level reflecting management's estimate of the risk of loss
inherent in the loan portfolio. The provision for loan losses increased 13
percent, to $57.9 million in 1999 compared with $51.3 million in 1998, due to
increased inherent losses in the loan portfolio and a change in the loan mix
related to growth in loans with higher risk/reward profiles. A more detailed
discussion follows in the Risk Management-Credit Risk Management/Asset Quality
section.


NONINTEREST EXPENSE
- -------------------

Noninterest expense, also called operating expense, increased 14 percent in
1999, from $1,121.8 million to $1,275.3 million. This growth rate was affected
by the NPC acquisition. Excluding this acquisition, total operating expense
would have increased 12 percent. Table 6 - Analysis of Noninterest Expense
provides detail by category for the past six years with growth rates. Table 7-
Operating Expense Composition gives a breakdown of total expenses by business
line for the prior three years.

<TABLE>
TABLE 6 - ANALYSIS OF NONINTEREST EXPENSE

<CAPTION>

                                                                                                             Compound Annual
                                                                                                             Growth Rates (%)
                                                                                                             -----------------
(Dollars in thousands)                    1999          1998        1997       1996       1995        1994     99/98    99/94
- ------------------------------------------------------------------------------------------------------------------------------
NONINTEREST EXPENSE:
<S>                                   <C>          <C>           <C>         <C>        <C>         <C>       <C>      <C>
Employee compensation,
  incentives and benefits             $  633,640   $  563,576    $409,783    $385,380   $340,508    $349,769  12.4  +  12.6  +
Amortization of mortgage
  servicing rights                       103,471       95,507      37,452      26,041     14,980      14,936   8.3  +  47.3  +
Operations services                       64,545       58,505      49,879      44,109     38,798      33,679  10.3  +  13.9  +
Occupancy                                 73,052       51,421      42,848      39,815     37,867      34,102  42.1  +  16.5  +
Equipment rentals, depreciation
  and maintenance                         57,807       45,771      40,093      34,121     31,845      29,202  26.3  +  14.6  +
Communications and courier                51,937       41,468      34,899      32,981     29,880      30,653  25.2  +  11.1  +
Amortization of intangible assets         10,492       11,114       9,631       9,491      8,100       6,406   5.6  -  10.4  +
All other expense:
  Amortization of hedge
    instruments                           49,414       13,345       4,867          --         --          -- 270.3  +   N/A
  Contract employment                     43,685       35,937      17,420      11,288      5,744       5,323  21.6  +  52.3  +
  Advertising and public relations        30,187       25,184      18,722      17,629     12,972      10,678  19.9  +  23.1  +
  Legal and professional fees             22,492       24,551      13,999      12,050     13,403      13,747   8.4  -  10.3  +
  Supplies                                22,006       20,195      15,267      14,383     11,866      11,472   9.0  +  13.9  +
  Travel and entertainment                18,698       19,485      13,802      10,394      8,211      10,144   4.0  -  13.0  +
  Computer software                       15,410       11,629       6,731       4,076      3,004       2,619  32.5  +  42.5  +
  Distribution on guaranteed
    preferred securities                   8,070        8,070       8,070          --         --          --     -      N/A
  Foreclosed real estate                   6,585       31,019      10,827       7,533      4,962       3,862  78.8  -  11.3  +
  Fed service fees                         6,471        5,307       5,799       7,814      9,489       8,544  21.9  +   5.4  -
  Deposit insurance premium                1,790        1,578       1,485       5,129      9,957      16,923  13.4  +  36.2  -
  Contribution to charitable
    foundation                                --           --          --          --         --       9,379   N/A      N/A
  Other                                   55,500       58,107      43,470      42,252     28,129      34,245   4.5  -  10.1  +
- -------------------------------------------------------------------------------------------------------------
 Total other expense                     280,308      254,407     160,459     132,548    107,737     126,936  10.2  +  17.2  +
- -------------------------------------------------------------------------------------------------------------
 Total noninterest expense            $1,275,252   $1,121,769    $785,044    $704,486   $609,715    $625,683  13.7  +  15.3  +
=============================================================================================================
<FN>
Certain previously reported amounts have been reclassified to agree with current presentation.
</FN>
</TABLE>



<PAGE>   13

Employee compensation, incentives, and benefits (personnel expense), the largest
component of noninterest expense, increased 12 percent in 1999, from $563.6
million to $633.6 million. Excluding NPC, personnel expense increased 10
percent. Personnel expense includes commissions paid in several lines of
business, such as capital markets and mortgage banking. As the revenue increases
or decreases and/or as the product mix changes in these business lines, the
amount of commissions also changes. The growth in personnel expense during 1999
was favorably impacted by lower commissions and workforce reductions at capital
markets and changes in management incentive compensation plans. The effect was
diminished by increases in non-origination functions at mortgage banking.
Personnel expense decreased 14 percent at capital markets and increased 17
percent at mortgage banking. Excluding these two business lines and NPC,
personnel expense increased 13 percent due in part to market expansion in our
other business lines.


<TABLE>
TABLE 7 - OPERATING EXPENSE COMPOSITION

<CAPTION>


(Dollars in millions)                                          1999             1998            1997
- -----------------------------------------------------------------------------------------------------
<S>                                                         <C>              <C>               <C>
Regional banking group                                      $  447.9         $  402.9          $352.3
Mortgage banking                                               636.0            536.9           292.7
Capital markets                                                 96.7            111.0            74.2
Transaction processing                                          86.0             62.3            57.7
Corporate                                                        8.7              8.7             8.1
- -----------------------------------------------------------------------------------------------------
Total operating expense                                     $1,275.3         $1,121.8          $785.0
=====================================================================================================
</TABLE>

The regional banking group increased operating expenses 11 percent, from $402.9
million to $447.9 million, and accounted for 29 percent of the overall expense
growth. This growth rate was affected by investments made to expand consumer
lending, to grow insurance and investment management, and to open new branches
in targeted growth markets. Costs were also incurred related to the marketing
campaign to increase awareness of our new brand.

Operating expense in the mortgage banking division increased 18 percent, from
$536.9 million to $636.0 million, and accounted for 65 percent of the overall
expense growth. In addition to the higher personnel expense, mortgage banking
expense growth was also impacted by increased amortization expense of servicing
hedge instruments and mortgage servicing rights related to a larger servicing
portfolio, additional technology-related expenses including conversion and
training, and costs related to consolidating facilities including lease
abandonment costs.

Capital markets decreased operating expenses 13 percent, from $111.0 million to
$96.7 million due primarily to lower commissions and incentives, and workforce
reductions. Transaction processing experienced growth in operating expense of 38
percent, from $62.3 million to $86.0 million, and accounted for 15 percent of
the overall expense growth. This growth was mainly related to the operation of
the NPC locations acquired.


INCOME TAXES
- ------------

The effective tax rate decreased to a 34.8 percent rate in 1999 from a 35.9
percent rate in 1998. This decrease was largely due to an adjustment of deferred
tax liabilities resulting from a lower expected effective state tax rate.




<PAGE>   14


INCOME STATEMENT ANALYSIS - 1998 COMPARED TO 1997

Earnings in 1998 were $226.4 million, an increase of 15 percent from $197.5
million earned in 1997. Basic earnings per share increased 15 percent from $1.54
in 1997 to $1.77 in 1998. Diluted earnings per share increased 15 percent from
$1.50 in 1997 to $1.72 in 1998. Return on average shareholders' equity was 22.7
percent in 1998 compared with 22.5 percent in 1997. Return on average assets was
1.35 percent in 1998 and 1.49 percent in 1997. The decline in the return on
average assets was caused by the 26 percent growth in average assets of which 55
percent came from growth in the mortgage warehouse, a lower earning asset, from
a record year of originations.

Noninterest income increased 47 percent during 1998, from $668.8 million to a
record $981.5 million and contributed 64 percent to total revenue. During 1998
mortgage banking fees increased 69 percent, from $330.1 million to $558.4
million, due primarily to growth in the mortgage origination process (loan
origination fees and secondary marketing activities). During 1998 originations
were a record $23.3 billion compared with $10.6 billion in 1997. The servicing
portfolio was $39.7 billion on December 31, 1998, compared with $26.9 billion on
December 31, 1997. See Table 2 for a breakout of mortgage banking fee income.
Capital markets' fee income increased 50 percent in 1998, from $98.3 million to
$147.4 million, and securities bought and sold increased 88 percent, from $226.6
billion to $427.0 billion. The increased core volume growth, paralleling the
growth in revenue, came from continued expansion of the customer base,
additional product penetration, and strong performance in all of the offices
including the newly opened New York office and the first full year of operations
for the Chicago office. The majority of the remaining volume growth was due to
additional emphasis on short-term U.S. agency notes. During 1998 deposit
transactions and cash management fees increased 5 percent, from $86.1 million to
$90.4 million, due to increased sales volume and pricing increases. Trust
services and investment management fees increased 25 percent, from $40.9 million
to $51.2 million, as a result of acquisition activity, increased assets under
management and strong market performance. Merchant processing fees grew 17
percent, from $32.1 million to $37.5 million, because of the addition of new
merchants and higher activity levels. Cardholder fees grew 6 percent, from $19.8
million to $21.0 million. All other noninterest income grew 23 percent in 1998,
from $61.5 million to $75.7 million, and was spread over various categories.

In 1998 there were $3.9 million of net equity securities gains compared with
$.8 million of net equity securities losses for 1997. The gains in 1998 were
from the investment subsidiary, Hickory Venture Capital Corporation.

During 1998 net interest income increased 12 percent, from $487.4 million to
$544.3 million, principally from the growth in earning assets. The increase in
earning assets, combined with the narrower spread earned on the mortgage
warehouse, led to the decline in the consolidated net interest margin from 4.23
percent to 3.80 percent in 1998. See Table 3 for the detailed computation of the
net interest margin for the regional banking group and the impact that the other
business lines had on the consolidated margin.

The provision for loan losses was $51.3 million in 1998 compared with $51.1
million in 1997. The provision for loan losses remained relatively stable in
1998 due to improvements in mortgage banking and credit card asset quality,
which was principally negated by the increased inherent risk in the loan
portfolio from loan growth and a change in loan mix partially due to
securitizations.

During 1998 noninterest expense increased 43 percent, from $785.0 million to
$1,121.8 million, primarily because of growth in the commission-based business
lines. Table 7 - Operating Expense Composition gives a breakdown of total
expenses by business line. Mortgage banking accounted for 73 percent of the
overall expense growth in 1998 and was driven by increased mortgage origination
volume and a larger servicing portfolio. Capital markets accounted for 11
percent of the overall expense growth. Excluding these two business lines,
overall operating expenses increased 13 percent during 1998. Investments to
expand consumer lending beyond our traditional markets, growth in the insurance
business, consolidation expenses in merchant processing, and investments in
marketing and technology contributed to this growth rate. Personnel expense, the
largest component of noninterest expense, increased 38 percent, from $409.8
million in 1997 to $563.6 million in 1998. Excluding mortgage banking and
capital markets, personnel expense increased 13 percent due in part to market
expansion in other business lines. Amortization of mortgage servicing rights
increased 155 percent, from $37.4 million in 1997 to $95.5 million in 1998, as a
result of a larger servicing portfolio and additional prepayments. All other
expense increased 62 percent, from $141.8 million in 1997 to $229.2 million in
1998, with the growth in mortgage banking accounting for 84 percent of this
increase.




<PAGE>   15

BALANCE SHEET REVIEW

At December 31, 1999, First Tennessee reported total assets of $18.4 billion
compared with $18.7 billion at the end of 1998 and $14.4 billion at the end of
1997. Average assets were $18.6 billion in 1999 compared with $16.7 billion in
1998 and $13.3 billion in 1997. The 11 percent increase in average assets during
1999 was primarily due to growth in earning assets, accounting for 66 percent of
the growth. The large increase in period-end and average balances from 1997 to
1998 was principally driven by the growth in the mortgage warehouse.


EARNING ASSETS
- --------------

Earning assets primarily consist of loans, investment securities and mortgage
loans held for sale. For 1999, earning assets averaged $15.6 billion compared
with $14.3 billion for 1998 and $11.5 billion for 1997. Average earning assets
were 84 percent of total average assets in 1999, 86 percent in 1998 and 87
percent in 1997. The decline in this ratio was due to significant growth in
mortgage servicing rights (68 percent in 1999 and 52 percent in 1998).


LOANS

Total loans averaged $8.8 billion and grew 7 percent, or $576.7 million during
1999 and averaged $8.2 billion and grew 4 percent, or $297.0 million during
1998. Average loans represented 57 percent of average earning assets in 1999; 58
percent of average earning assets in 1998 and 69 percent in 1997. The
composition ratio was lower in 1999 and 1998 due to securitization activity in
those two years.

During 1999 and 1998 certain consumer real estate loans, permanent mortgage
loans and automobile receivables were securitized. The majority of these
securities are owned by subsidiaries of First Tennessee, including FTBNA.
Including these transactions in both periods, total average loans would have
grown 10 percent in both 1999 and 1998. Additional loan information is provided
in Table 8 - Average Loans and Note 4 - Loans.

<TABLE>
TABLE 8 - AVERAGE LOANS

<CAPTION>

                                                               1999                             1998
                                                   Percent    Growth                Percent    Growth                Percent
(Dollars in thousands)                    1999     of Total    Rate         1998    of Total    Rate        1997     of Total
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                    <C>         <C>        <C>        <C>        <C>        <C>        <C>        <C>
Commercial                             $ 4,272.0      48%       7.7%     $ 3,966.3     48%       9.4%     $ 3,624.8     46%
Consumer                                 3,085.0      35       10.4        2,794.4     34        1.2        2,760.0     35
Permanent mortgage                         456.2       5       (5.3)         481.6      6      (24.6)         638.4      8
Credit card receivables                    573.4       7        1.8          563.5      7        3.5          544.7      7
Real estate construction                   400.2       5       (1.3)         405.4      5       20.2          337.4      4
Nonaccrual                                  32.0      --        3.3           30.9     --      (22.4)          39.8     --
- -----------------------------------------------------------------------------------------------------------------------------
Total loans, net of unearned           $ 8,818.8     100%       7.0%     $ 8,242.1    100%       3.7%     $ 7,945.1    100%
=============================================================================================================================
</TABLE>

Commercial loans averaged $4.3 billion and grew 8 percent, or $305.7 million
during 1999, and averaged $4.0 billion and grew 9 percent, or $341.5 million in
1998. Commercial loans continued as the single largest loan category in 1999.
The increase in commercial loans, influenced by strong economic growth in
Tennessee, came from acquisitions of new relationships in our targeted markets
as a result of new sales support systems and training programs implemented in
1997 and 1998. Additional commercial loan information is provided in Table 9 -
Contractual Maturities of Commercial Loans at December 31, 1999.

<PAGE>   16
<TABLE>
TABLE 9 - CONTRACTUAL MATURITIES OF COMMERCIAL LOANS AT DECEMBER 31, 1999

<CAPTION>


                                                                           After 1 Year
(Dollars in thousands)                                  Within 1 Year     Within 5 Years      After 5 Years         Total
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                                     <C>               <C>                  <C>              <C>
Commercial                                              $ 2,481,604       $ 1,645,608          $ 303,304        $ 4,430,516
Real estate construction                                    382,563            83,135             19,882            485,580
Commercial nonaccrual                                         5,083             1,526                445              7,054
- ---------------------------------------------------------------------------------------------------------------------------
Total commercial loans, net of unearned income          $ 2,869,250       $ 1,730,269          $ 323,631        $ 4,923,150
===========================================================================================================================
For maturities over one year:
    Interest rates - floating                                               $ 621,744          $ 114,978          $ 736,722
    Interest rates - fixed                                                  1,108,525            208,653          1,317,178
- ---------------------------------------------------------------------------------------------------------------------------
Total                                                                     $ 1,730,269          $ 323,631        $ 2,053,900
===========================================================================================================================
</TABLE>


The consumer loan portfolio consists of real estate, automobile, student and
other consumer installment loans that require periodic payments of principal and
interest. Consumer loans averaged $3.1 billion and grew 10 percent, or $290.6
million, in 1999, and averaged $2.8 billion and grew 1 percent, or $34.4 million
in 1998. Real estate loans, principally secured by first and/or second liens on
residential property, led the increase in consumer loans and accounted for 68
percent of the consumer loan portfolio in both 1999 and 1998. First Horizon
Equity Lending (previously known as Gulf Pacific Mortgage), a division of FTBNA,
is active in originating second mortgages and contributed 64 percent of the
increase in consumer loans. Average consumer loans would have grown 17 percent
and 11 percent, in 1999 and 1998, respectively, if loans securitized during
these periods had been included in the growth rate calculation.

Total credit card receivables (i.e., outstanding balances on Visa, Mastercard
and private label accounts) averaged $573.4 million and grew 2 percent, or $9.9
million in 1999, and averaged $563.5 million and grew 3 percent, or $18.8
million in 1998. Visa/Mastercard balances grew 3 percent in 1999 due to
increased use of debt by consumers, as well as targeted promotional campaigns to
regional banking customers.

The permanent mortgage portfolio includes certain mortgage loans that First
Tennessee periodically decides to retain. Permanent mortgage loans averaged
$456.2 million in 1999 and declined 5 percent, or $25.4 million. In 1998
permanent mortgage loans averaged $481.6 million and decreased 25 percent, or
$156.8 million. Excluding the impact from loans securitized during these
periods, the permanent mortgage portfolio would have remained relatively flat in
1999 and would have increased 6 percent in 1998.

The real estate construction loan portfolio averaged $400.2 million in 1999 and
declined 1 percent, or $5.2 million. In comparison, this portfolio averaged
$405.4 million in 1998 and grew 20 percent, or $67.9 million. The decline in
1999 was representative of the slowdown in construction projects within the
regional banking group partially offset by growth in construction loans
originated by mortgage banking. The increase in 1998 reflected the economic
growth in Tennessee, favorable market conditions, and growth in residential
construction loans primarily originated by mortgage banking.

Going forward, First Tennessee expects moderate loan growth due to recent
increases in interest rates and anticipated slower growth in the national and
regional economies. In the consumer-related loan portfolios, growth in targeted
lending activities including the opening of additional consumer finance (First
Horizon Money Center) offices is expected to help sustain and generate growth.
As loan growth continues to outpace deposit growth, First Tennessee will
continue to evaluate alternative sources of funding which may include loan
sales, securitizations, syndications, and debt offerings.







<PAGE>   17


INVESTMENT SECURITIES

The investment portfolio of First Tennessee consists principally of debt
securities used as a source of income, liquidity and collateral for repurchase
agreements or public fund deposits. Additionally, the investment portfolio is
used as a tool to manage risk from movements in interest rates. At December 31,
1999, the securities portfolio totaled $3.1 billion. The investment portfolio is
classified into two categories: securities available for sale (AFS) and
securities held to maturity (HTM). Table 10 - Contractual Maturities of
Investment Securities at December 31, 1999, shows information pertaining to the
composition, yields and maturities of the investment securities portfolio.


<TABLE>
TABLE 10 - CONTRACTUAL MATURITIES OF INVESTMENT SECURITIES AT DECEMBER 31, 1999
           (AMORTIZED COST)

<CAPTION>

                                                          After 1 Year          After 5 Years
                                    Within 1 Year        Within 5 Years        Within 10 Years         After 10 Years
                                 ------------------   ------------------    --------------------  ----------------------
(Dollars in thousands)             Amount    Yield      Amount     Yield      Amount     Yield      Amount        Yield
- ------------------------------------------------------------------------------------------------------------------------
<S>                              <C>         <C>      <C>          <C>      <C>          <C>      <C>             <C>
SECURITIES HELD TO MATURITY:
States and municipalities*       $  4,102     7.06%   $  8,865     7.61%    $  7,743     7.32%    $    5,182       7.74%
Privately issued CMOs                  --       --          --       --      441,722     6.87        301,322       7.51
- ------------------------------------------------------------------------------------------------------------------------
Total                            $  4,102     7.06%   $  8,865     7.61%    $449,465     6.88%    $  306,504       7.51%
========================================================================================================================
SECURITIES AVAILABLE FOR SALE:
Mortgage-backed securities
    and collateralized
    mortgage obligations**       $ 28,692     7.40%   $ 58,936     6.46%    $ 38,589     6.64%    $1,754,672       6.61%
U.S. Treasury and other U.S.
    government agencies            92,892     6.35      70,334     6.19        3,593     6.32          1,192       6.44
States and municipalities*          1,712     8.74       6,252     8.27        7,182     8.48            300       9.44
Other                               1,299    12.55       9,244     9.53        8,323     6.99        284,840 ***   7.61
- ------------------------------------------------------------------------------------------------------------------------
Total                            $124,595     6.68%   $144,766     6.60%    $ 57,687     6.90%    $2,041,004       6.75%
========================================================================================================================
<FN>
  *  Weighted average yields on tax-exempt obligations have been computed by adjusting allowable tax-exempt income to
     a fully taxable equivalent basis using a tax rate of 35 percent.
 **  Includes $1.7 billion of government agency issued mortgage-backed securities and collateralized mortgage
     obligations which, when adjusted for early paydowns, have an estimated average life of 4.2 years.
***  Includes $158 million of equity securities with no stated maturity.
</FN>
</TABLE>

Average investment securities increased 11 percent, or $276.9 million, in 1999
to $2.7 billion. During 1998 average investment securities increased 13 percent,
or $286.3 million. In both years all of the growth came from securitization
transactions and the retention of a portion of the resulting securities.
Excluding these transactions, investment securities would have declined 1
percent in 1999 and 7 percent in 1998. Investment securities represented 17
percent of earning assets in 1999 and 1998 compared with 19 percent in 1997.

At December 31, 1999, the AFS securities totaled $2.3 billion and had an average
life of 4.6 years. AFS securities consisted primarily of mortgage-backed
securities, collateralized mortgage obligations (CMOs), U.S. Treasuries, U.S.
government agencies, equities, and interest only strips. At December 31, 1999,
these securities had approximately $35.7 million of net unrealized losses that
resulted in a decrease in book equity of approximately $21.8 million, net of
$13.9 million of deferred income tax benefit. At December 31, 1998, the AFS
securities portfolio totaled $2.4 billion and had approximately $20.9 million of
net unrealized gains that resulted in an increase in book equity of
approximately $12.9 million, net of $8.0 million of deferred income taxes. At
December 31, 1997, the AFS securities portfolio totaled $2.1 billion and had
approximately $25.3 million of net unrealized gains that resulted in an increase
in book equity of approximately $15.6 million, net of $9.7 million of deferred
income taxes.

At December 31, 1999, the HTM securities totaled $768.9 million and had an
average life of 5.1 years. HTM securities include privately issued CMOs (also
referred to as REMIC securities) and municipal securities. The growth in
privately issued CMOs over the past two years has occurred through the use of a
Real Estate Mortgage Investment Conduit (REMIC). Through this structure,
consumer real estate loans have been securitized and retained. These securities
had an average life of 5.0 years. Municipal bonds made up the remainder of this




<PAGE>   18
classification and had an average life of 7.5 years. The HTM securities
portfolio had a net unrealized loss at December 31, 1999, of $34.1 million. At
December 31, 1998, the HTM securities totaled $609.8 million and had a net
unrealized gain of $.6 million, and at December 31, 1997, the HTM securities
portfolio totaled $53.2 million and had a net unrealized gain of $1.1 million.


MORTGAGE LOANS HELD FOR SALE (MORTGAGE WAREHOUSE)

In 1999 the mortgage warehouse represented approximately 21 percent of total
earning assets, compared with 20 percent of earning assets in 1998, up from 10
percent in 1997 due to record originations during 1998. During 1999 the mortgage
warehouse averaged $3.2 billion and increased 11 percent, or $306.5 million,
from 1998. During 1998 the mortgage warehouse averaged $2.9 billion and
increased 189 percent, or $1.9 billion, from 1997. Since the mortgage warehouse
loans are generally held in inventory for a short period of time, there may be
significant differences between average and period-end balances. At year-end
1999, the mortgage warehouse totaled $2.0 billion compared with $4.2 billion and
$1.2 billion at year-end 1998 and 1997, respectively.


DEPOSITS, OTHER SOURCES OF FUNDS AND LIQUIDITY MANAGEMENT
- ---------------------------------------------------------

DEPOSITS

During 1999 core deposits grew 1 percent, or $134.3 million, and averaged $9.1
billion. This compares with growth of 8 percent, or $639.8 million, and an
average balance of $9.0 billion in 1998. In 1997, these deposits averaged $8.4
billion. Growth in 1999 was comparable to regional market growth and came
primarily from expansion of First Tennessee's targeted customer base.

Interest-bearing core deposits remained relatively flat and averaged $6.3
billion during 1999 and 1998. This compares with 1998 growth of 3 percent, or
$201.7 million, from an average of $6.1 billion in 1997. Noninterest-bearing
deposits grew 7 percent, or $174.6 million, during 1999, primarily from growth
in demand deposits, and averaged $2.8 billion. In comparison,
noninterest-bearing deposits grew 20 percent, or $438.1 million, from growth in
mortgage escrow accounts, a cash management investment product and demand
deposits, and averaged $2.7 billion in 1998. Noninterest-bearing deposits
averaged $2.2 billion in 1997.


OTHER SOURCES OF FUNDS

Short-term purchased funds averaged $7.1 billion for 1999, up 24 percent, or
$1.4 billion, from the previous year. This increase was primarily used to fund a
larger balance sheet principally due to growth in earning assets. Short-term
purchased funds increased 74 percent, or $2.4 billion in 1998, and averaged $5.7
billion and $3.3 billion during 1998 and 1997, respectively. The growth in 1998
was primarily used to fund growth in the mortgage warehouse from a record year
of originations. Short-term purchased funds accounted for 43 percent of First
Tennessee's funding (core deposits plus purchased funds and term borrowings) in
1999, 38 percent in 1998, and 28 percent in 1997. See Note 9 - Short-Term
Borrowings for additional information.

Term borrowings include senior and subordinated borrowings and advances with
maturities greater than one year. On average, term borrowings increased $118.4
million during 1999 and averaged $371.1 million, compared with an increase of 36
percent, or $67.2 million, and an average balance of $252.7 million in 1998. The
increase in 1999 was primarily due to a full-year effect on averages from the
$250 million of subordinated debt issued in 1998. Term borrowings averaged
$185.5 million in 1997. Term borrowings at December 31, 1999, were $358.7
million, a decrease of 13 percent, or $55.8 million, from 1998 year-end. See
Note 10 - Term Borrowings for additional information.




<PAGE>   19





LIQUIDITY MANAGEMENT

The objective of liquidity management is to ensure the continuous availability
of funds to meet the demands of depositors and borrowers. The Asset/Liability
Committee, a committee consisting of senior management that meets regularly, is
responsible for managing these needs by taking into account the marketability of
assets; the sources, stability and availability of funding; and the level of
unfunded commitments. Core deposits are First Tennessee's primary source of
funding and one of the most stable sources of liquidity for a bank. In 1999, the
total loan to core deposit ratio was 97 percent compared with 92 percent and 95
percent in 1998 and 1997, respectively. This ratio increased in 1999 as loan
growth continued to outpace deposit growth. FTBNA has a bank note program
available for additional liquidity, under which the bank may borrow funds from
time to time, at maturities of 30 days to 30 years. At December 31, 1999,
approximately $3.0 billion was available under the bank note program as a
long-term (greater than one year) funding source.

Parent company liquidity is maintained by cash flows stemming from dividends and
interest payments collected from subsidiaries, which represent the primary
source of funds to pay dividends to shareholders and interest to debtholders.
The amount of dividends from bank subsidiaries is subject to certain regulatory
restrictions which are described in Note 17 - Restrictions, Contingencies and
Other Disclosures. The parent company statements are presented in Note 24 -
Parent Company Financial Information. The parent company also has the ability to
enhance its liquidity position by raising equity or incurring debt. Under an
effective shelf registration statement on file with the Securities and Exchange
Commission (SEC), First Tennessee, as of December 31, 1999, may offer from time
to time at its discretion, debt securities, and common and preferred stock
aggregating up to $225 million. In addition, First Tennessee also has an
effective capital securities shelf registration statement on file with the SEC
under which up to $200 million of capital securities is available for issuance.

Maintaining adequate credit ratings on debt issues is critical to liquidity
because it affects the ability of First Tennessee to attract funds from various
sources on a cost-competitive basis. The various credit ratings are detailed in
Table 11 - Credit Ratings at December 31, 1999.


<TABLE>
TABLE 11 - CREDIT RATINGS AT DECEMBER 31, 1999

<CAPTION>
                                                                                   Thomson        Fitch
                                              Standard & Poor's    Moody's        BankWatch       IBCA
- -------------------------------------------------------------------------------------------------------
<S>                                           <C>                  <C>            <C>             <C>
FIRST TENNESSEE NATIONAL CORPORATION
Overall rating                                                                       B
Subordinated capital notes due 2005                 BBB+            Baa1
Capital securities due 2027*                        BBB              A3                            A-
Commercial paper                                                                   TBW-1
- -------------------------------------------------------------------------------------------------------
FIRST TENNESSEE BANK NATIONAL ASSOCIATION
Short-term/long-term deposits                      A-1/A           P-1/A1          TBW-1          F1/A+
Other short-term/long-term funding**               A-1/A           P-1/A1
Subordinated bank notes                              A-              A3
Counterparty credit rating                           A               A1
- -------------------------------------------------------------------------------------------------------
<FN>
  *  Guaranteed preferred beneficial interests in First Tennessee's subordinated debentures.
 **  Other funding includes certificates of deposit and senior bank notes.
</FN>
</TABLE>

CAPITAL
- -------

Total capital (shareholders' equity plus qualifying capital securities) at
December 31, 1999, was $1.3 billion, up 12 percent, or $141.9 million, from
December 31, 1998. Shareholders' equity (excluding the qualifying capital
securities) was $1.2 billion at year-end 1999, up 13 percent from 1998 which was
up 15 percent from year-end 1997. The increase in total capital in 1999 and 1998
came from retention of net income after dividends, equity issued for
acquisitions and stock option exercises, reduced by shares repurchased. The
Consolidated Statements of Shareholders' Equity highlights the changes in equity
since December 31, 1996.





<PAGE>   20
Capital adequacy is an important indicator of financial stability and
performance. Management's objectives are to maintain a level of capitalization
that is sufficient to sustain asset growth, take advantage of profitable growth
opportunities and promote depositor and investor confidence. Overall, First
Tennessee's capital position remained strong as shown in Table 12 - Capital
Ratios. The capital ratios improved in 1999 after declining in 1998 when the
growth in average earnings assets (26 percent), driven by growth in the mortgage
warehouse, outpaced the increase in shareholders' equity (19 percent).
Unrealized market valuations had no material effect on the ratios during 1998
and 1997. However, in 1999, excluding the effects of unrealized market
valuations would have increased the period-end equity to assets ratio to 6.86
percent.

<TABLE>
TABLE 12 - CAPITAL RATIOS
<CAPTION>
                                                  1999      1998     1997
- --------------------------------------------------------------------------
<S>                                               <C>       <C>      <C>
Average total capital to average assets*           6.91%     6.55%    7.36%
Average shareholders' equity to average assets     6.37      5.96     6.62
Period-end shareholders' equity to assets          6.76      5.87     6.63
Period-end double leverage                        108.9     112.5    113.2
- --------------------------------------------------------------------------
<FN>
* Total capital includes shareholders' equity and guaranteed preferred
  beneficial interests in First Tennessee's junior subordinated
  debentures.
</FN>
</TABLE>


Banking regulators define minimum capital ratios for bank holding companies and
their subsidiaries. Based on the risk-based capital rules and definitions
prescribed by the banking regulators, should an institution's capital ratios
decline below predetermined levels, it would become subject to a series of
increasingly restrictive regulatory actions. The system categorizes a financial
institution's capital position into one of five categories ranging from
well-capitalized to critically under-capitalized. For an institution to qualify
as well-capitalized, Tier 1 Capital, Total Capital and Leverage capital ratios
must be at least 6 percent, 10 percent and 5 percent, respectively. As of
December 31, 1999, First Tennessee and all of its banking affiliates had
sufficient capital to qualify as well-capitalized institutions as shown in Note
14 - Regulatory Capital.

At the January 1998 meeting of the board of directors, a two-for-one stock split
was approved. The stock split was effective February 20, 1998, and changed the
par value of First Tennessee's common stock from $1.25 to $.625 per share and
the shares of authorized common stock increased from 200 million to 400 million.
All share-related information has been restated in this document to reflect the
stock split.

At December 31, 1999, book value per common share was $9.52 compared with $8.50
for 1998 and $7.44 for 1997. Average shares outstanding for the three-year
period were: 130.6 million in 1999, 128.2 million in 1998 and 128.4 million in
1997. Period-end shares outstanding for this same three year-period were: 129.9
million, 129.0 million and 128.2 million, respectively. The higher number of
shares outstanding in 1999 was due to more shares issued for stock option
exercises and acquisitions than shares repurchased. First Tennessee's shares are
traded on The New York Stock Exchange under the symbol FTN and are listed in the
financial section of most newspapers as FstTN Ntl. The sales price ranges, net
income per share and dividends declared by quarter, for each of the last two
years, are presented in Table 20 - Summary of Quarterly Financial Information.

At December 31, 1999, the closing sales price of First Tennessee's common stock
was $28.50 per share. This price was 299 percent of year-end book value per
share, and the annual dividend yield for 1999 was 2.1 percent based on dividends
declared in 1999 and the closing market price of $38.0625 on December 31, 1998.
The quarterly dividend was increased at the October 20, 1999, board of
directors' meeting to $.22 per share, payable January 1, 2000, up 16 percent
from $.19 per share.

Management has authority to repurchase common stock from time to time for
various benefit programs. During 1999, 1.3 million shares were repurchased while
1.9 million were issued for benefit plans and .3 million were issued for
acquisitions. During 1998, 1.9 million shares were repurchased while 2.1 million
were issued for benefit plans and .5 million were issued for acquisitions.
During 1997, First Tennessee repurchased 7.5 million shares of its common stock
(of which 3.8 million shares, at a cost of $83.3 million, were purchased under
an accelerated purchase program) and issued 1.9 million shares for benefit
plans. Pursuant to board authority, First Tennessee plans to continue to
purchase shares from time to time for its stock option plans and will evaluate
the level of capital and take action designed to generate or use capital as
appropriate for the interests of the shareholders.





<PAGE>   21



RISK MANAGEMENT


INTEREST RATE RISK MANAGEMENT
- -----------------------------

The primary purpose of managing interest rate risk is to minimize the volatility
to earnings from interest rates and preserve the value of First Tennessee's
capital. The Asset/Liability Committee is responsible for coordinating the
financial management of net interest income, liquidity, investment portfolio,
off-balance sheet hedging, and other such activities. Interest rate risk is
managed by structuring the balance sheet to maximize overall profitability,
increase revenue, and achieve the desired level of net interest income while
managing interest rate sensitivity risk and liquidity. Derivative financial
instruments are used to aid in managing the exposure of the balance sheet, net
interest income, fee income, and expenses to changes in interest rates. Interest
rate sensitivity risk is defined as the risk that future changes in interest
rates will reduce income.

First Tennessee's net interest income and its financial condition are affected
by changes in the level of market interest rates as the repricing
characteristics of its loans and other assets do not necessarily match those of
its deposits, other borrowings and capital. For example, some fixed-rate assets
that reprice within one year are funded with floating-rate debt. This position
will benefit net interest income in a declining interest rate environment and
will negatively impact net interest income in a rising interest rate
environment. In the case of floating-rate assets and liabilities, First
Tennessee may also be exposed to basis risk, which results from changing spreads
between loans and deposit rates.

The interest rate sensitivity analysis cannot be used in isolation to determine
the level of interest rate exposure because it does not fully capture the impact
of changes in the balance sheet mix, administered rates (such as the prime
lending rate), embedded options, lagged interest rate changes, and certain other
factors. Accordingly, First Tennessee uses simulation analysis as its primary
tool to manage interest rate risk exposure in the regional banking group. This
type of analysis computes net interest income at risk under a variety of market
interest rate scenarios to more dynamically identify interest rate risk
exposures. This simulation, which considers forecasted balance sheet changes,
prepayment speeds, deposit mix, pricing impacts, and other changes in the net
interest spread, provides an estimate of the annual net interest income at risk
for given changes in interest rates. This estimate includes assumptions that are
inherently uncertain and, as a result, the model cannot precisely estimate net
interest income or precisely predict the impact of higher or lower interest
rates on net interest income. Actual results will differ from simulated results
due to timing, magnitude and frequency of interest rate changes and changes in
market conditions, and management's strategies, among other factors.

Rate shock analysis using multiple interest rate movements up and down is used
by mortgage banking to determine the amount of interest rate risk and market
value exposure of loan commitments in the pipeline and the mortgage warehouse
and of mortgage servicing rights. Various factors are used in this analysis
including the magnitude and direction of interest changes, prepayment speeds,
and other factors that could affect mortgage banking. Derivative financial
instruments are used by mortgage banking for two purposes. Forward contracts and
option contracts are used to protect the value of the pipeline and mortgage
warehouse against rises in interest rates between the time an interest rate is
committed to the customer and the mortgage is sold into the secondary market.
Interest rate contracts are utilized to protect against the prepayment risk of
the mortgage servicing rights that generally accompanies declines in interest
rates. As interest rates fall, the value of the mortgage servicing rights should
decrease and the value of the servicing hedge should increase. Conversely, as
interest rates rise, the value of mortgage servicing rights should increase and
the value of the servicing hedge should decrease. There can be no assurance that
in all periods of changing interest rates, the change in value of the
derivatives hedging the servicing portfolio will offset the change in value of
the mortgage servicing rights.

Capital markets buys and sells various types of securities for its customers.
When these securities settle on a delayed basis, they are considered forward
contracts. Inventory positions are limited to the procurement of securities
solely for distribution to customers by the sales staff, and ALCO policies and
guidelines have been established to limit the risk in managing this inventory.

The derivative financial instruments listed in Table 13 are shown at the
notional and fair values. Table 13 - Risk Sensitivity Analysis also details
First Tennessee's interest rate sensitivity profile at December 31, 1999, based




<PAGE>   22
on projected cashflows using contractual maturity for loans and expected
repayment dates for securities. Note 23 - Financial Instruments with Off-Balance
Sheet Risk should be referred to for additional information. See Net Interest
Income discussion for additional assumptions and information. The information
provided in this section including the discussion regarding simulation analysis
and rate shock analysis is forward-looking. Actual results could differ because
of interest rate movements, the ability of management to execute its business
plans and other factors, including those presented in the Forward-Looking
Statements section of this MD&A.





<PAGE>   23

<TABLE>
TABLE 13 - RISK SENSITIVITY ANALYSIS

<CAPTION>

CAPITAL MARKETS
                                                                                                                         Fair
(Dollars in millions)                          2000         2001        2002     2003       2004        2005+    Total   Value
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                          <C>         <C>         <C>        <C>       <C>        <C>         <C>     <C>
ASSETS:
Capital markets securities inventory:
    Floating                                  $  147      $   --      $  --      $  --      $  --      $  --    $  147   $  147
        Average interest rate                   6.15%         --         --         --         --         --      6.15%
- --------------------------------------------------------------------------------------------------------------------------------
INTEREST RATE DERIVATIVES:
Interest rate forward contracts:
    Commitments to buy                        $1,241      $   --      $  --      $  --      $  --      $  --    $1,241   $   12
        Weighted average settlement price      98.30%         --         --         --         --         --     98.30%
    Commitments to sell                       $1,340      $   --      $  --      $  --      $  --      $  --    $1,340   $  (12)
        Weighted average settlement price      98.34%         --         --         --         --         --     98.34%
- --------------------------------------------------------------------------------------------------------------------------------

<CAPTION>

HELD FOR PURPOSES OTHER THAN TRADING

                                                                                                                      Fair
(Dollars in millions)                 2000         2001       2002       2003       2004     2005+       Total       Value
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                <C>          <C>        <C>       <C>        <C>        <C>          <C>         <C>
ASSETS:
Loans, net of unearned income*:
    Floating                        $3,738        $ 243      $ 175      $  90      $ 169     $  135       $4,550    $4,550
        Average interest rate         8.82%        8.44%      8.10%      7.24%      7.87%      8.42%        8.69%
    Fixed                           $1,981        $ 504      $ 368      $ 494      $ 302     $1,134       $4,783    $4,707
        Average interest rate         8.39%        8.82%      8.64%      7.88%      8.00%      8.24%        8.34%
Mortgage loans held for sale
    Floating                        $2,050        $  --      $  --      $  --      $  --     $   --       $2,050    $2,027
        Average interest rate         7.03%          --         --         --         --         --         7.03%
Investment securities:
    Fixed                           $1,041        $ 541      $ 479      $ 405      $ 335     $  300       $3,101    $3,067
        Average interest rate         6.54%        6.46%      6.55%      6.55%      6.51%      6.30%        6.50%
Liquid assets**:
    Floating                        $  283        $  --      $  --      $  --      $  --     $   --       $  283    $  283
        Average interest rate         4.87%          --         --         --         --         --         4.87%
- ---------------------------------------------------------------------------------------------------------------------------
LIABILITIES:
Interest-bearing deposits:
    Fixed                           $5,967        $ 591      $ 377      $ 242      $ 209     $1,174       $8,560    $8,563
        Average interest rate         4.64%        4.48%      3.79%      2.82%      2.66%      2.08%        4.14%
Short-term borrowings:
    Floating                        $4,391        $  --      $  --      $  --      $  --     $   --       $4,391    $4,389
        Average interest rate         5.24%          --         --         --         --         --         5.24%
    Fixed                           $   16        $  --      $  --      $  --      $  --     $   --       $   16    $   16
        Average interest rate         4.63%          --         --         --         --         --         4.63%
Term borrowings:
    Fixed                           $   --        $  --      $  50      $  --      $  --     $  309       $  359    $  327
        Average interest rate           --           --       5.42%        --         --       6.24%        6.13%
Guaranteed preferred beneficial
 interest in First Tennessee's
 junior subordinated debentures:
    Fixed                           $   --        $  --      $  --      $  --      $  --    $  100       $  100    $   92
        Average interest rate           --           --         --         --         --      8.07%        8.07%
- ---------------------------------------------------------------------------------------------------------------------------
<FN>
 *  Excludes nonaccrual loans.
**  Consists of federal funds sold, securities purchased under agreements to resell and investments in time deposits.
</FN>
</TABLE>



<PAGE>   24

<TABLE>
TABLE 13 - RISK SENSITIVITY ANALYSIS (CONTINUED)
<CAPTION>
                                                                                                                            Fair
(Dollars in millions)                      2000       2001        2002       2003        2004         2005+      Total      Value
- ----------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>      <C>         <C>        <C>          <C>         <C>         <C>         <C>
INTEREST RATE DERIVATIVES -
    (notional value)
Mortgage banking:
Pipeline and warehouse hedging
Forward contracts:
    Commitments to sell                    $2,137    $   --      $  --      $    --      $   --      $   --     $ 2,137      $ 20
        Weighted average settlement price   99.90%       --         --           --          --          --       99.90%
Option contracts**:
    Caps purchased                         $   --    $   --      $ 950      $   950      $   --      $   --     $ 1,900      $ 16
        Weighted average strike price          --        --       7.12%        7.41%         --          --        7.26%
Servicing portfolio hedging
    Floors purchased                       $   --    $7,025      $  --      $11,400      $1,250      $  600     $20,275      $ 27
        Weighted average strike price          --      4.67%        --         4.66%       4.78%       4.88%       4.68%
    Caps purchased                         $   --    $   --      $  --      $   250      $  250      $   --     $   500      $ 10
        Weighted average strike price          --        --         --         6.50%       7.25%         --        6.88%
    Caps written                           $   --    $   --      $  --      $   250      $  250      $   --     $   500      $(17)
        Weighted average strike price          --        --         --         5.75%       6.50%         --        6.13%
    Swaps                                  $   --    $   --      $  --      $    --      $  625      $   --     $   625      $(13)
        Weighted average strike price          --        --         --           --        6.49%         --        6.49%
    Swap options purchased                 $   --    $   --      $  --      $    --      $   --      $1,000     $ 1,000      $ 14
        Weighted average strike price          --        --         --           --          --        6.25%       6.25%
Interest rate risk management:
Swaps                                      $  415    $   --      $  --      $    --      $   --      $   --     $   415      $ (1)
    Average pay rate (floating)              6.05%       --         --           --          --          --        6.05%
    Average receive rate (fixed)             5.25%       --         --           --          --          --        5.25%
Swaps                                      $  742    $   --      $  --      $    --      $   --      $   --     $   742         *
    Average pay rate (floating)              6.07%       --         --           --          --          --        6.07%
    Average receive rate (floating)          5.87%       --         --           --          --          --        5.87%
Caps:
    Purchased                              $   --    $   --      $  20      $    --      $   --      $   --     $    20         *
        Weighted average strike price          --        --       8.00%          --          --          --        8.00%
    Written                                $   --    $   --      $  20      $    --      $   --      $   --     $    20         *
        Weighted average strike price          --        --       8.00%          --          --          --        8.00%
- -----------------------------------------------------------------------------------------------------------------------------------
<FN>
 * Amount is less than $500,000.
** Option contracts in total had a net book value of $151 million at December 31, 1999.
</FN>
</TABLE>



<PAGE>   25




CREDIT RISK MANAGEMENT / ASSET QUALITY
- --------------------------------------

First Tennessee manages credit risk and asset quality through diversification in
the loan portfolio and adherence to its credit policy process. First Tennessee's
goal is not to avoid risk but to manage it and include it in the pricing
decision. Management strives to identify loans experiencing difficulty early
enough to correct the deficiencies. In addition, problem loans and nonperforming
loans are recognized in a timely manner. Both charge-offs and asset writedowns
are recorded promptly, based on realistic assessments of current collateral
values and the borrower's ability to repay.

At December 31, 1999, First Tennessee did not have any concentrations of 10
percent or more of total loans in any single industry.


ALLOWANCE FOR LOAN LOSSES AND CHARGE-OFFS

Management's policy is to maintain the allowance for loan losses at a level
sufficient to absorb the estimated losses inherent in the loan portfolio. The
allowance for loan losses is increased by the provision for loan losses and
recoveries and is decreased by charged-off loans. The adequacy of reserves is
analyzed quarterly for the purpose of maintaining coverage of estimated losses
inherent in the loan portfolio. An analytical model is used to test the adequacy
of the reserves, based on historical loss experience, current trends and
reasonably foreseeable events. This methodology determines an estimated loss
percentage (reserve rate) which is applied against the balance of loans in each
segment of the loan portfolio at the evaluation date.


COMMERCIAL AND COMMERCIAL REAL ESTATE LOANS

To assess the quality of individual commercial loans, all commercial loans are
internally assigned a credit rating, ranging from grades A to F. Analyzing the
migration of loan grades assists the credit risk management of the portfolio. A
reserve rate is established for each loan grade based on a historical three-year
moving average of actual charge-offs. The reserve rate is then adjusted for
current trends, both internal and external, that may affect the asset quality of
the loan portfolio. Some of the factors considered in making these adjustments
include: levels of and trends in delinquencies; classified loans and nonaccrual
loans; trends in outstandings and maturities; effects of changes in lending
policies and underwriting guidelines; introduction of new loan products with
different risk characteristics; experience, ability and depth of lending
management and staff; migration trends of loan grades; and recent charge-off
trends that may skew the historical three-year moving average. Finally, the
reserve rates for each loan grade are reviewed quarterly to reflect local,
regional and national economic trends; concentrations of cyclical industries;
and the economic prospects for industry concentrations. To supplement
management's process in setting these additional adjustments, an economic model
is used that evaluates the correlation between historical charge-offs and a
number of state and national economic indicators. Also, all classified loans $1
million and greater are evaluated separately, and a specific reserve is set
based on the exposure (the difference between the outstanding loan amount and
the estimated net realizable value of the collateral) and the probability of
loss.

Table 14 - Reserve Rates shows the percentage of allowance for loan losses to
outstanding balances by loan category. The reserve rate for commercial loans
declined from .96 percent in 1998 to .90 percent in 1999, following a slight
increase from .95 percent in 1997. The decline in the reserve rate primarily
reflects a reduction in the C grade loss factor due to declining charge-off
rates from the historical three-year moving average study. The reserve rate for
impaired loans decreased from 50.0 percent in 1998 to 42.9 percent in 1999
following an increase from 33.3 percent in 1997. This decline is due to a few
large impaired loans which required higher reserves in 1998 and were either
charged-off or paid out during 1999. The charge-off ratio (see Table 17 - Net
Charge-off Ratios) increased to .17 percent in 1999 from .05 percent in both
1998 and 1997.




<PAGE>   26

<TABLE>
TABLE 14 - RESERVE RATES

<CAPTION>
                                            1999         1998        1997
- --------------------------------------------------------------------------
<S>                                        <C>          <C>         <C>
Commercial and commercial real estate*       .90%         .96%        .95%
Impaired**                                 42.86        50.00       33.33
Consumer                                    1.07         1.19         .98
Credit card receivables                     3.95         4.04        4.99
- --------------------------------------------------------------------------
<FN>
 * Excludes impaired and nonaccrual loans.
** Includes nonaccrual loans.
Certain previously reported amounts have been restated to agree with current
presentation.
</FN>
</TABLE>

CONSUMER LOANS

Reserve rates are also established for each segment of the consumer portfolio
based on historical loss trends and are adjusted to reflect current trends. Some
of the factors for making these adjustments include: changes in underwriting
guidelines or credit scoring models; trends in consumer payment patterns,
delinquencies and personal bankruptcy; staffing levels in the collection area;
changes in the mix of loan products outstanding; experience, ability and depth
of lending management and staff; value of underlying collateral; and recent
charge-off trends. The reserve rates are also adjusted for changing economic
conditions and the adequacy of the reserves to cover inherent loss in case of
error.

The reserve rate for consumer loans decreased from 1.19 percent in 1998 to 1.07
percent in 1999. The reserve rates are impacted by two components, changes in
the loss factor and changes in the loan mix. The installment loan reserve
factors were reduced to reflect improving historical charge-off trends. Also the
reserve factor, on a pool of higher risk unsecured consumer loans generated in
the last half of 1998, was lower due to the reduction in outstandings and
charge-offs taken in 1999 but reserved at year-end 1998. These changes in the
reserve factor more than offset the increases in the reserve factor for loan mix
changes described below. The consumer loan charge-off ratio increased from .36
percent in 1998 to .66 percent in 1999.


CREDIT CARD

The establishment of the reserve rate for the credit card portfolio is based on
both delinquency rates and historical charge-offs. As shown in Table 14, the
reserve rate decreased slightly in 1999 to 3.95 percent from 4.04 percent in
1998. The decline parallels the improving trend of net charge-offs as shown in
Table 17. The credit card receivables net charge-off ratio decreased 28 basis
points to 3.64 percent in 1999 from 3.92 percent in 1998. The credit card
charge-off ratio was again favorable to the industry average in 1999.


TOTAL LOANS

The total allowance for loan losses increased 3 percent, or $3.6 million, from
year-end 1998, at which time it had increased 8 percent, or $10.2 million, since
year-end 1997. Period-end loans grew 9 percent in 1999 and 3 percent in 1998.
The ratio of allowance for loan losses to loans, net of unearned income,
declined to 1.49 percent at December 31, 1999, from 1.59 percent at December 31,
1998, as historical loss factors improved and the loan mix changed. The ratio of
allowance for loan losses to loans was 1.51 percent at December 31, 1997.

Table 15 - Loans and Foreclosed Real Estate at December 31 gives a breakdown of
the allowance allocation by major loan types and commercial loan grades at
December 31, 1999, compared with the same period in 1998. This table also shows
the amount of the general reserve. A general reserve is maintained on the
commercial loan portfolio based on management's judgment regarding the risk of
error in grading the loans and in the specific allowances for individual loans
or pools of loans. The general reserve has well defined criteria that must be
met before any of this reserve is used. Table 16 - Analysis of Allowance for
Loan Losses summarizes by category, loans charged off and recoveries of loans
previously charged off. This table also shows the additions to the reserve
(provision), which have been charged against operating earnings.




<PAGE>   27




Net charge-offs increased to $51.7 million for the year ended December 31, 1999.
Net charge-offs were $37.8 million for 1998 and $43.0 million for 1997. The
increase in the level of net charge-offs was due to higher consumer loan
charge-offs, which included those products with higher risk/return profiles, and
a return to a more normal level of commercial loan charge-offs. Commercial loan
net charge-offs increased to $7.9 million in 1999 from $2.3 million in 1998.
Consumer loan net charge-offs increased from $10.0 million in 1998 to $20.4
million in 1999. Credit card receivables net charge-offs decreased $1.3 million
from $22.1 million for 1998 to $20.8 million for 1999. Permanent mortgage loan
net charge-offs increased to $.4 million in 1999 from a slight net recovery
position in 1998, excluding the net charge-offs on the repurchased mortgages
discussed below. The ratio of net charge-offs to average loans increased to .59
percent for 1999 from .46 percent for 1998 and .54 percent for 1997.

Within the course of normal mortgage banking activities, a small percentage of
nonperforming assets is created when FHA/VA borrowers are delinquent in their
monthly payments prior to the completion of the insuring process. Additionally,
loans that have been sold may be found not to meet an investor's origination
criteria and could be required to be repurchased. From this pool, there were net
charge-offs of $2.1 million in 1999, a decline from $3.4 million in 1998 and
$3.2 million in 1997. These net charge-offs had the affect of adding .03 percent
to the total net charge-off ratio (see Table 17).

Going forward, in light of current economic conditions, anticipated trends and
First Tennessee's loan portfolio mix, management believes overall asset quality
will remain stable and net charge-offs as a percentage of average loans should
remain relatively consistent with the levels experienced in 1999. As
securitizations, loan sales or other balance sheet management tools are employed
which could result in a change in the mix of commercial and consumer loans,
charge-off rates could be higher or lower commensurate with the inherent risk of
the portfolio. The information provided in this section contains forward-looking
statements. Actual results could differ because of several factors, including
those presented in the Forward-Looking Statements section of this MD&A
discussion.




<PAGE>   28

<TABLE>
TABLE 15 - LOANS AND FORECLOSED REAL ESTATE AT DECEMBER 31

<CAPTION>
                                                                       1999                                         1998
                                        ------------------------------------------------------------------  --------------------
                                                     Construction                               Allowance              Allowance
                                                         and        Commercial                  for Loan               for Loan
(Dollars in millions)                   Commercial   Development    Real Estate      TOTAL        Loss      Total        Loss
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>          <C>            <C>             <C>         <C>        <C>         <C>
Internal grades*:
      A                                   $  235        $ --           $  1         $  236        $ --     $  252        $ --
      B                                      688           7             59            754           1        733           1
      C                                    2,290         296            543          3,129          19      2,772          20
      C-                                     465          30            121            616           9        580           7
      D                                       66           3              8             77           4         81           4
      E                                       39          --              2             41           5         26           4
      F                                       26           1              6             33           6         20           7
- ---------------------------------------------------------------------------------------------------------------------------------
                                           3,809         337            740          4,886          44      4,464          43
Impaired loans:
    Contractually past due                     1          --              2              3           2          5           2
    Contractually current                      3          --              1              4           1          7           4
Nonaccrual loans:
    Contractually past due                    --          --             --             --          --         --          --
    Contractually current                     --          --             --             --          --         --          --
- ---------------------------------------------------------------------------------------------------------------------------------
    Total commercial and
        commercial real estate loans      $3,813        $337           $740         $4,893        $ 47     $4,476        $ 49
- ---------------------------------------------------------------------------------------------------------------------------------
Retail:
    Consumer                                                                         3,282          35      3,019          36
    Credit card                                                                        607          24        594          24
    Permanent mortgages                                                                529           1        423           1
    Mortgage banking nonaccrual                                                         22           7         16           3
- ---------------------------------------------------------------------------------------------------------------------------------
    Total retail loans                                                               4,440          67      4,052          64
- ---------------------------------------------------------------------------------------------------------------------------------
Other/Unfunded commitments                                                              30           4         29           2
General reserve                                                                         --          22         --          21
- ---------------------------------------------------------------------------------------------------------------------------------
Total loans                                                                         $9,363        $140     $8,557        $136
=================================================================================================================================
Foreclosed real estate:
    Foreclosed property                   $    4        $  1           $ 1          $    6                 $    5
    Foreclosed property -
        mortgage banking                                                                12                     11
- ---------------------------------------------------------------------------------------------------------------------------------
Total foreclosed real estate                                                        $   18                 $   16
=================================================================================================================================
<FN>
Loans are expressed net of unearned income. All amounts in the Allowance for Loan Loss columns have been rounded to the nearest
million dollars. Grade A loans have reserve amounts of less than $500,000. Certain previously reported amounts have been
restated to agree with current presentation.

* Based on internal loan classifications.  Definitions of each credit grade are provided below:

GRADE A:    Established, stable companies with excellent earnings, liquidity, and capital.  Possess many of the same
            characteristics as Standard & Poor's (S&P) AA rated companies.
GRADE B:    Established, stable companies with good earnings, liquidity, and capital.  Possess many of the same characteristics
            as S&P A rated companies.
GRADE C:    Established, stable companies with satisfactory earnings, liquidity, and capital and with consistent, positive
            trends relative to industry norms.
GRADE C-:   Established, stable companies with either inconsistent and/or marginal earnings, or liquidity, or capital. Overall
            acceptable credits with minor weaknesses which warrant additional servicing.
GRADE D:    Financial condition adversely affected by temporary lack of earnings or liquidity or changes in the operating
            environment. An action plan is required to rehabilitate the credit or have it refinanced elsewhere.
GRADE E:    Significant developing weaknesses or adverse trends in earnings, liquidity, capital, or operating environment.
            No discernible market for refinancing is available.
GRADE F:    Significantly higher than normal probability that:  (1) legal action or liquidation of collateral is required;
            (2) there will be a loss; or (3) both will occur.  This grade is believed to be substantially equivalent to the
            regulators' classifications of substandard or doubtful.
IMPAIRED:   A loan for which it is probable that all amounts due, according to the contractual terms of the loan agreement,
            will not be collected.
NONACCRUAL: A loan that is placed on nonaccrual status is not included in any of these six grades, but is placed in a separate
            nonaccrual category.  Commercial and real estate loans are placed on nonaccrual status automatically once they
            become 90 days or more past due.
</FN>
</TABLE>


<PAGE>   29


<TABLE>
TABLE 16 - ANALYSIS OF ALLOWANCE FOR LOAN LOSSES

<CAPTION>

(Dollars in thousands)                  1999             1998             1997            1996            1995          1994
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                <C>              <C>              <C>             <C>             <C>             <C>
ALLOWANCE FOR LOAN LOSSES:
Beginning balance                  $   136,013      $   125,859      $   117,748     $   112,567     $   109,859     $   110,720
Provision for loan losses               57,923           51,351           51,115          35,677          20,592          17,182
Allowance from acquisitions                 --              140               --              --           2,632              --
Adjustment due to divestiture             (893)              --               --              --              --              --
Securitization adjustment               (1,790)          (3,575)              --              --              --              --
Charge-offs:
    Commercial                          10,224            5,379            6,388           3,355           5,614           6,458
    Consumer                            24,610           14,976           16,574          15,531          12,373           9,180
    Credit card receivables             22,867           24,242           27,420          22,964          16,874          12,674
    Real estate construction                --              442              245              10              44              --
    Permanent mortgage*                  2,524            3,483            3,648             522             326             884
- ---------------------------------------------------------------------------------------------------------------------------------
        Total charge-offs               60,225           48,522           54,275          42,382          35,231          29,196
- ---------------------------------------------------------------------------------------------------------------------------------
Recoveries:
    Commercial                           2,310            3,372            4,340           3,712           6,728           4,001
    Consumer                             4,167            4,938            4,919           5,720           5,732           4,415
    Credit card receivables              2,022            2,179            1,689           2,112           2,022           1,890
    Real estate construction                 8              148              171             171              59             373
    Permanent mortgage                      68              123              152             171             174             474
- ---------------------------------------------------------------------------------------------------------------------------------
        Total recoveries                 8,575           10,760           11,271          11,886          14,715          11,153
- ---------------------------------------------------------------------------------------------------------------------------------
        Net charge-offs                 51,650           37,762           43,004          30,496          20,516          18,043
- ---------------------------------------------------------------------------------------------------------------------------------
Ending balance                     $   139,603      $   136,013      $   125,859     $   117,748     $   112,567     $   109,859
=================================================================================================================================
LOANS, OUTSTANDING At
    DECEMBER 31**                  $ 9,363,158      $ 8,557,064      $ 8,311,350     $ 7,728,203     $ 7,333,283     $ 6,498,042
- ---------------------------------------------------------------------------------------------------------------------------------
Average loans, outstanding
    during the year**              $ 8,818,766      $ 8,242,135      $ 7,945,143     $ 7,472,095     $ 6,887,218     $ 5,984,424
- ---------------------------------------------------------------------------------------------------------------------------------
RATIOS**:
Allowance to loans                        1.49%            1.59%            1.51%           1.52%           1.54%           1.69%
Net charge-offs to
  average loans                            .59              .46              .54             .41             .30             .30
Net charge-offs to allowance              37.0             27.8             34.2            25.9            18.2            16.4
- ---------------------------------------------------------------------------------------------------------------------------------
<FN>
 * Permanent mortgage charge-offs include $2.1 million, $3.4 million and $3.2 million of charge-offs for 1999, 1998 and 1997,
   respectively, related to the repurchase of loans originated and previously sold by FT Mortgage Companies.
** Net of unearned income.
</FN>
</TABLE>

<PAGE>   30

<TABLE>
TABLE 17 - NET CHARGE-OFF RATIOS

<CAPTION>
                                                             1999       1998        1997
- --------------------------------------------------------------------------------------------
<S>                                                          <C>        <C>         <C>
BREAKDOWN BY LOAN CATEGORY:
Commercial and commercial real estate                         .17%       .05%        .05%
Consumer                                                      .66        .36         .42
Credit card receivables                                      3.64       3.92        4.72
Permanent mortgage*                                           .08       (.01)        .05
============================================================================================
Total net charge-offs excluding repurchased mortgages         .56%       .42%        .50%
Impact of repurchased mortgages                               .03        .04         .04
- --------------------------------------------------------------------------------------------
Total net charge-offs                                         .59%       .46%        .54%
============================================================================================
<FN>
* Excludes repurchased mortgage loans originated and previously sold by FT Mortgage Companies.
A negative ratio indicates that recoveries exceeded charge-offs. Loans are averages expressed
net of unearned income.
</FN>
</TABLE>


NONPERFORMING ASSETS

Nonperforming loans consist of impaired, other nonaccrual and restructured
loans. These, along with foreclosed real estate and other assets, represent
nonperforming assets. Impaired loans are those loans for which it is probable
that all amounts due, according to the contractual terms of the loan agreement,
will not be collected and for which recognition of interest income has been
discontinued. Nonaccrual loans are those loans on which recognition of interest
income has been discontinued. Restructured loans generally take the form of an
extension of the original repayment period and/or a reduction or deferral of
interest or principal because of a deterioration in the financial position of
the borrower.

Nonperforming assets increased 6 percent, or $2.8 million, in 1999 and total
nonperforming loans increased 5 percent, or $1.3 million in 1999 with
improvement (lower level) noted in the regional banking group and a higher
level in mortgage banking due to increased production at the end of 1998 and
the beginning of 1999. In 1998 nonperforming assets declined 13 percent, or
$6.6 million, and nonperforming loans decreased 28 percent, or $10.6 million.
At December 31, 1999, foreclosed properties amounted to $17.9 million, an
increase of 10 percent. At December 31, 1998, foreclosed properties totaled
$16.2 million, an increase of 33 percent from the previous year. Of the $1.7
million increase in 1999, $.9 million came from mortgage banking from the
repurchased mortgage loans already discussed.

Information regarding nonperforming assets and loans is presented in Table 18 -
Nonperforming Assets at December 31. As shown in the table, the ratio of
nonperforming assets to total loans was .50 percent at December 31, 1999. In
the regional banking group, the ratio of nonperforming assets to total loans
was .15 percent. Table 19 - Changes in Nonperforming Assets gives additional
information related to nonperforming assets for 1997 through 1999.



<PAGE>   31

<TABLE>
TABLE 18 - NONPERFORMING ASSETS AT DECEMBER 31

<CAPTION>
(Dollars in thousands)                                  1999        1998        1997        1996        1995         1994
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                   <C>         <C>         <C>         <C>         <C>         <C>
AMOUNTS:
Impaired loans*                                       $  7,514    $ 12,111    $  8,712    $ 10,322    $ 11,865
Other nonaccrual loans                                  21,604      15,696      29,703       8,604       7,175
- -----------------------------------------------------------------------------------------------------------------------------
    Total nonaccrual loans                              29,118      27,807      38,415      18,926      19,040    $ 16,853
Restructured loans                                          --          --          --          --          --         158
- -----------------------------------------------------------------------------------------------------------------------------
    Total nonperforming loans                           29,118      27,807      38,415      18,926      19,040      17,011
Foreclosed real estate                                  17,870      16,242      12,202       7,823      11,794      19,215
Other assets                                                91         199         235         196       1,022       2,055
- -----------------------------------------------------------------------------------------------------------------------------
Total nonperforming assets                            $ 47,079    $ 44,248    $ 50,852    $ 26,945    $ 31,856    $ 38,281
- -----------------------------------------------------------------------------------------------------------------------------
Non-government guaranteed
    past due loans**                                  $ 19,178    $ 21,745    $ 21,015    $ 20,011    $ 19,796    $ 11,213
Government guaranteed past due loans**                  10,671       9,858      11,059      10,736      10,820      10,030
=============================================================================================================================
RATIOS***:
Nonperforming loans to total loans                         .31%        .32%        .46%        .24%        .26%        .26%
Nonperforming assets to total loans plus
    foreclosed real estate and other assets                .50         .52         .61         .35         .43         .59
Nonperforming assets and
    non-government guaranteed past due
    loans to total loans plus foreclosed
    real estate and other assets                           .71         .77         .86         .61         .70         .76
- -----------------------------------------------------------------------------------------------------------------------------
<FN>
  * For the years 1997, 1996 and 1995 impaired loans included $196,000, $279,000 and $303,000 of restructured loans,
    respectively.
 ** Loans that are 90 days or more past due as to principal and/or interest and not yet impaired or on nonaccrual status.
*** Total loans are net of unearned income.
Certain previously reported amounts have been adjusted to agree with current presentation.
</FN>
</TABLE>



<TABLE>
TABLE 19 - CHANGES IN NONPERFORMING ASSETS

<CAPTION>
(Dollars in millions)                                                                     1999           1998           1997
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                      <C>            <C>            <C>
Beginning balance                                                                        $ 44.2         $ 50.9         $ 26.9
Additional nonperforming assets                                                            88.1          124.5          104.2
Payments                                                                                  (74.1)        (123.0)         (71.5)
Charge-offs                                                                               (11.1)          (8.2)          (8.7)
- ------------------------------------------------------------------------------------------------------------------------------
Ending balance                                                                           $ 47.1         $ 44.2         $ 50.9
==============================================================================================================================
</TABLE>



PAST DUE LOANS AND POTENTIAL PROBLEM ASSETS

Past due loans are loans contractually past due 90 days or more as to interest
or principal payments, but which have not yet been put on nonaccrual status.
The ratio of past due loans to total loans was .32 percent at year-end 1999,
down from .37 percent at December 31, 1998. Past due loans were $29.8 million
at December 31, 1999, compared with $31.6 million for 1998. Additional
historical past due loan information can be found in Table 18.

Potential problem assets, which are not included in nonperforming assets,
increased to $75.0 million at December 31, 1999, from $63.3 million at December
31, 1998, and were 1 percent of total loans in 1999 and 1998. Potential problem
assets represent those assets where information about possible credit problems
of borrowers has caused management to have serious doubts about the borrower's
ability to comply with present repayment terms. This definition is believed to
be substantially consistent with the standards established by the Office of the
Comptroller of the Currency for loans classified substandard or doubtful.



<PAGE>   32

OTHER

YEAR 2000

Many computer programs were originally designed to store and process data using
two digits rather than four to define a calendar year. This could cause
programs that have date sensitive software to recognize a date using "00" as
the year 1900 rather than the year 2000. First Tennessee began planning its
Year 2000 remediation strategy to fix this computer issue in 1995. As a result,
First Tennessee modified or replaced certain systems. New systems acquired
provided new functionality to meet the expanding needs of customers.

Costs of new systems were capitalized and are being amortized, and spending for
maintenance and modification associated with Year 2000 was expensed as
incurred. The total gross cost of Year 2000 compliance was approximately $40
million of which approximately 40 percent of this cost is capitalized.
Consistent with current corporate accounting policy, the capitalized costs are
being amortized on a straight-line basis over a maximum period of five years
from the point the systems project was substantially complete and ready for its
intended use.

Management is not aware that the company has experienced any material Year 2000
computer-related problems and believes that the actions taken related to Year
2000 prevented the occurrence of any such material problems.


EARNINGS DISCLOSURE

On January 18, 2000, First Tennessee publicly released its fourth quarter and
1999 earnings. This release disclosed diluted earnings per share of $1.91, ROE
of 21.5 percent and ROA of 1.37 percent for full year 1999. On February 28,
2000, First Tennessee publicly disclosed revised 1999 diluted earnings per
share of $1.85 and revised ROE and ROA of 20.9 percent and 1.33 percent,
respectively. This revision is reflected in all of the financial information
presented in this document.

The February 28, 2000, press release also discussed the earnings outlook for
2000. There have been various market factors that have adversely impacted the
profitability of mortgage banking and capital markets. The primary factors
impacting these two business lines have been the persistent, rapid rise in
interest rates, and the widely held expectation that this trend will continue.
As a result, mortgage banking has recently experienced lower origination
volumes and pricing pressures (especially related to wholesale originations)
which also affect the secondary marketing activities. The expected trend in
interest rates has also continued to affect the level and mix of securities
demanded by capital markets' customers even though Y2K concerns have subsided.
Therefore, management currently estimates first quarter 2000 earnings to be
$.09 to $.12 below comparable first quarter 1999 results of $.40. This estimate
includes an approximate $5 million loss from planned sales of certain mortgage
loans originated prior to the recent rise in interest rates. For full year
2000, management estimates earnings will be impacted by the anticipated
continuation of trends in mortgage banking and capital markets through at least
mid-year, the projected first quarter earnings decrease and current
expectations of economic conditions. As a result, our current estimated diluted
earnings per share growth rate is between approximately 8 percent and 10
percent over the revised $1.85 earned in 1999. The information provided in this
section includes forward-looking statements. Actual results could differ
because of several factors, including those presented in the Forward-Looking
Statements section of this MD&A discussion.


FINANCIAL MODERNIZATION LEGISLATION

The Gramm-Leach-Bliley Act (the "Act") was enacted into law on November 12,
1999. The Act repeals or modifies a number of significant provisions of current
laws, which impose restrictions on banking organizations' ability to engage in
certain types of activities. The Act generally allows bank holding companies
such as First Tennessee broad authority to engage in activities that are
financial in nature or incidental to such financial activity, including
insurance underwriting and brokerage; merchant banking; and securities
underwriting, dealing and market-making. A bank holding company may engage in
these activities directly or through subsidiaries by qualifying as a "financial
holding company". To qualify, a bank holding company must file a declaration
with the Federal Reserve and certify that all of its subsidiary depository
institutions are well-managed and well-capitalized. Subsequent to year-end
1999, First Tennessee has filed such a declaration.



<PAGE>   33

The Act also permits national banks to engage in certain of these activities
through financial subsidiaries. To control or hold an interest in a financial
subsidiary, a national bank must meet the following requirements: (1) the
national bank must receive approval from the Comptroller for the financial
subsidiary to engage in the activities, (2) the national bank and its
depository institution affiliates must each be well-capitalized and
well-managed, (3) the aggregate consolidated total assets of all of the
national bank's financial subsidiaries must not exceed 45 percent of the
national bank's consolidated total assets or, if less, $50 billion, (4) the
national bank must have in place adequate policies and procedures to identify
and manage financial and operational risks and to preserve the separate
identities and limited liability of the national bank and the financial
subsidiary, and (5) if the financial subsidiary will engage in principal
transactions and the national bank is one of the one hundred largest banks, the
national bank must have outstanding at least one issue of unsecured long-term
debt that is currently rated in one of the three highest investment grade
rating categories or meet alternative criteria as may be specified for the
second fifty largest banks. First Tennessee has two subsidiaries that have
filed notifications with the OCC and currently meet all of the other above
requirements. No new financial activity may be commenced under the Act unless
the national bank and all of its depository institution affiliates have at
least "satisfactory" CRA (Community Reinvestment Act) ratings.

In addition, the Act contains a number of other provisions that may affect
operations, including functional regulation of First Tennessee's securities and
investment management operations by the Securities and Exchange Commission,
limitations on the insurance powers of the national banks, and limitations on
the use and the disclosure to third parties of customer information.

The Act is effective March 11, 2000, although certain provisions take effect
later. First Tennessee cannot predict at this time the potential effect that
the Act will have on its business and operations, although management expects
that the general effect of the Act will be to increase competition in the
financial services industry.


SFAS NO. 133 - "ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES"

In June 1998, the Financial Accounting Standards Board (FASB) issued Statement
of Financial Accounting Standards (SFAS) No. 133, "Accounting for Derivative
Instruments and Hedging Activities". SFAS 133 establishes accounting and
reporting standards requiring that every derivative instrument (including
certain instruments embedded in other contracts) be recorded on the balance
sheet as either an asset or liability measured at its fair value. SFAS 133
requires that changes in the instrument's fair value be recognized currently in
earnings unless specific hedge accounting criteria are met. Special accounting
for qualifying hedges allows the instrument's gains and losses to offset
related results on the hedged item in the income statement, and requires that a
company formally document, designate, and assess the effectiveness of
transactions that receive hedge accounting.

Upon adoption of SFAS 133, all freestanding derivative instruments will be
remeasured at fair value with differences between the previous book value and
fair value reported as a one-time accounting adjustment. Likewise, offsetting
gains and losses on hedged assets, liabilities and firm commitments will be
recognized as adjustments of their respective book values at the adoption date
as part of this accounting adjustment. Except to the extent that they relate to
hedges of the variable cash flow exposure of forecasted transactions, a portion
of the net accounting adjustment (net of hedge difference and hedged item
difference) will be reported in net income in the period of adoption. To the
extent the adoption adjustment relates to hedges of the variable cash flow
exposure of forecasted transactions, the remainder of the accounting adjustment
will be reported as a cumulative effect adjustment of comprehensive income.

SFAS 133, as amended, is effective for fiscal years beginning after June 15,
2000. First Tennessee will adopt SFAS 133 on January 1, 2001. In Note 23 -
Financial Instruments with Off-Balance Sheet Risk, the Mortgage Banking and
Interest Rate Risk Management sections present the book values and fair values
of freestanding derivative instruments that would be required to be recognized
in First Tennessee's balance sheet as assets or liabilities at their fair value.
Management has not yet quantified the effects SFAS 133 may have on its financial
statements including the offsetting gains or losses that may be recognized on
hedged assets, liabilities and firm commitments. Changes in the fair value of
existing and future freestanding derivative instruments, hedged assets,
liabilities and firm commitments, changes in the book value, including normal
amortization, of these instruments and hedged assets and liabilities, and
changes in hedging practices could have a substantial impact on the amount of
the one-time accounting adjustment and its impact on net income. In addition,
management is in the process of evaluating the methods and instruments




<PAGE>   34


currently used in hedging market exposure. The impact of adopting SFAS 133 could
be material at the adoption date. SFAS 133 could also increase the volatility of
earnings and other comprehensive income in the future. The actual result of the
adoption of SFAS 133 could also be affected by interest rate movements, ability
of management to execute its business strategies, various actions management may
take to reduce the impact of SFAS 133, ongoing interpretation and amendment
activity by the FASB related to SFAS 133, and other factors, including those
presented in the Forward-Looking Statements section of this MD&A.


QUARTERLY FINANCIAL INFORMATION
- -------------------------------

<TABLE>
TABLE 20 - SUMMARY OF QUARTERLY FINANCIAL INFORMATION

<CAPTION>
                                                       1999                                            1998
                                 -----------------------------------------------  ----------------------------------------------
(Dollars in millions except         Fourth       Third      Second       First       Fourth     Third       Second       First
   per share data)                 Quarter      Quarter    Quarter      Quarter     Quarter     Quarter     Quarter     Quarter
- --------------------------------------------------------------------------------------------------------------------------------
<S>                               <C>         <C>         <C>          <C>         <C>         <C>         <C>         <C>
SUMMARY INCOME INFORMATION:
Interest income                   $  310.6    $  303.2    $  293.2     $  300.2    $  312.4    $  288.3    $  276.1    $  257.0
Interest expense                     162.9       155.9       146.8        152.1       165.9       153.6       143.9       129.9
Provision for loan losses             14.0        14.1        15.0         14.8        11.9        13.1        12.8        13.5
Noninterest income before
     securities transactions         255.5       284.4       294.3        286.6       303.8       267.9       219.9       190.0
Securities gains /(losses)              .5         1.9         (.1)          --         3.9          --          --          --
Noninterest expense                  293.4       314.4       330.7        336.8       339.8       292.7       258.4       230.9
Net income                            64.1        69.4        61.0         53.0        65.5        61.8        52.7        46.4
- --------------------------------------------------------------------------------  ----------------------------------------------
BASIC EARNINGS PER SHARE          $    .49    $    .53    $    .47     $    .41    $    .51    $    .48    $    .41    $    .36
DILUTED EARNINGS PER SHARE             .48         .52         .45          .40         .50         .47         .40         .35
- --------------------------------------------------------------------------------  ----------------------------------------------
COMMON STOCK INFORMATION:
Closing price per share:
    High                          $  36 1/16  $ 39 15/16  $  45 3/16   $  41 1/8   $ 38 1/16   $33  3/4    $ 35 3/4    $33  1/8
    Low                              27 9/16    28  1/8      37           35 1/8     25 1/2     23 13/16     29         29 15/64
    Period-end                       28 1/2     28  1/8      38 5/16      36 5/8     38 1/16    27  5/16     31 9/16    32  1/8
Dividends declared per share            .22        .19         .19          .19         .19         .165        .165        .165
- --------------------------------------------------------------------------------------------------------------------------------
<FN>
Per share data reflects the 1998 two-for-one stock split.
</FN>
</TABLE>



<PAGE>   35
                                    GLOSSARY

ALLOWANCE FOR LOAN LOSSES - Valuation reserve representing the amount considered
by management to be adequate to cover estimated losses inherent in the loan
portfolio.

BASIS POINT - The equivalent of one-hundredth of one percent (0.01). One hundred
basis points equals one percent. This unit is generally used to measure
movements in interest yields and rates.

BASIS RISK - Refers to changes in the relationship between various interest rate
segments (e.g. the difference between the Prime and the Fed Funds Rates).

BOOK VALUE PER SHARE - A ratio determined by dividing shareholders' equity at
the end of a period by the number of common shares outstanding at the end of
that period.

CHARGE-OFFS - The amount charged against the allowance for loan losses to reduce
specific loans to their collectible amount.

CLASSIFIED LOAN - A loan that has caused management to have serious doubts about
the borrower's ability to comply with present repayment terms. Included in this
category are grade F performing and nonperforming loans. In compliance with the
standards established by the Office of the Comptroller of the Currency (OCC)
these loans are classified as substandard, doubtful, and loss depending on the
severity of the loan's deterioration.

COMMERCIAL PAPER - A short-term unsecured debt obligation of the parent company
with maturities typically of 30 days to 270 days.

COMMERCIAL AND STANDBY LETTERS OF CREDIT - Commercial letters of credit are
issued or confirmed by an entity to ensure the payment of its customers'
payables and receivables. Standby letters of credit are issued by an entity to
ensure its customers' performance in dealing with others.

COMMITMENT TO EXTEND CREDIT - Agreements to make or acquire a loan or lease as
long as agreed-upon terms (e.g., expiration date, covenants, or notice) are met.
Generally these commitments have fixed expiration dates or other termination
clauses and may require payment of a fee.

CORE DEPOSITS - Core deposits consist of all interest-bearing and
noninterest-bearing deposits, except certificates of deposit over $100,000. They
include checking interest deposits, money market deposit accounts, time and
other savings, plus demand deposits.

DERIVATIVE FINANCIAL INSTRUMENT - Futures, forwards, swaps, option contracts, or
other financial instruments with similar characteristics, such as interest rate
caps or floors, or fixed-rate loan commitments.

DILUTED EARNINGS PER SHARE - Net income, divided by average shares outstanding
plus the number of shares that would be outstanding if all dilutive common
shares had been issued. Dilutive common shares, for example, would be
outstanding options where the average stock price exceeds the price at which the
option was granted.

DIVIDEND PAYOUT RATIO - Cash dividends per share paid as a percent of net income
per share.

DOUBLE LEVERAGE RATIO - A ratio that measures the degree to which parent company
debt supports investments in subsidiaries. It is calculated by dividing the
parent company's investment in subsidiaries by total consolidated equity.

EARNING ASSETS - Assets that generate interest or dividend income or
yield-related fee income, such as loans and investment securities.

EARNINGS PER SHARE, ALSO CALLED BASIC EARNINGS OR BASIC NET INCOME PER SHARE -
Net income, divided by the average number of common shares outstanding in the
period. (See also diluted earnings per share)




<PAGE>   36

FEDERAL FUNDS SOLD/PURCHASED - Excess balances of depository institutions which
are loaned to each other, generally on an overnight basis.

FULLY TAXABLE-EQUIVALENT INCOME (FTE) - Income which has been adjusted by
increasing tax-exempt income to a level that would yield the same after-tax
income had that income been subject to taxation.

HEDGE - An instrument used to reduce risk by entering into a transaction which
offsets existing or anticipated exposures to changes in interest rates.

INTEREST-FREE SOURCES - Noninterest bearing liabilities (such as demand
deposits, other liabilities, and shareholders' equity) net of nonearning assets
(such as cash, fixed assets, and other assets).

INTEREST RATE CAPS AND FLOORS - Contracts with notional principal amounts that
require the seller, in exchange for a fee, to make payments to the purchaser if
a specified market interest rate exceeds a fixed upper "capped" level or falls
below a fixed lower "floor" level on specified future dates.

INTEREST RATE FORWARD AND FUTURES CONTRACTS - Contracts representing commitments
either to purchase or sell at a specified future date a specified security or
financial instrument at a specified price, and may be settled in cash or through
delivery. These obligations are generally short term in nature.

INTEREST RATE OPTION (OPTIONS) - A contract that grants the holder (purchaser),
for a fee, the right to either purchase or sell a financial instrument at a
specified price within a specified period of time or on a specified date from
the writer (seller) of the option.

INTEREST RATE SENSITIVITY - The relationship of changes in interest income and
interest expense to fluctuations in interest rates over a defined period of
time.

INTEREST RATE SWAP (SWAP) - An agreement in which two entities agree to
exchange, at specified intervals, interest payment streams calculated on an
agreed upon notional principal amount with at least one stream based on a
floating rate index.

INTEREST SENSITIVITY GAP - The difference between interest-rate sensitive assets
and interest-rate sensitive liabilities over a designated time period. A net
asset exists when interest-rate sensitive assets exceed interest-rate sensitive
liabilities. A net liability position exists when liabilities exceed assets.

LEVERAGE RATIO - Tier 1 capital divided by quarterly average assets excluding
any adjustments for available for sale securities unrealized gains/(losses),
goodwill, and certain other intangible assets.

LIQUIDITY - The ability of a corporation to generate adequate funds to meet its
cash flow requirements. It is measured by the ability to quickly convert assets
into cash with minimal exposure to interest rate risk, by the size and stability
of the core deposit base, and by additional borrowing capacity within the money
markets.

MARKET CAPITALIZATION - Market value of a firm computed by multiplying the
number of shares outstanding by the current stock price.

MORTGAGE PIPELINE - Interest rate commitments made to customers on mortgage
loans that have not yet been closed and funded.

MORTGAGE WAREHOUSE - A mortgage loan that has been closed and funded and is
awaiting sale and delivery into the secondary market.

MORTGAGE SERVICING RIGHTS - The right to service mortgage loans, generally owned
by someone else, for a fee. Loan servicing includes collecting payments;
remitting funds to investors, insurance companies, and taxing authorities;
collecting delinquent payments; and foreclosing on properties when necessary.

NET INTEREST INCOME (NII) - Interest income less interest expense.




<PAGE>   37


NET INTEREST MARGIN - A measurement of how effectively the bank utilizes its
earning assets in relationship to the interest cost of funding them. It is
computed by dividing fully taxable-equivalent net interest income by average
earning assets.

NET INTEREST SPREAD - The difference between the average yield earned on earning
assets on a fully taxable equivalent basis and the average rate paid for
interest-bearing liabilities.

NONACCRUAL LOANS - Loans on which interest accruals have been discontinued due
to the borrower's financial difficulties. Interest income on these loans is
reported on a cash basis as it is collected after recovery of principal.

NONPERFORMING ASSETS - Interest earning assets on which interest income is not
being accrued, restructured loans on which interest rates or terms of repayment
have been materially revised, real estate properties acquired through
foreclosure, and repossessed assets.

NOTIONAL PRINCIPAL AMOUNT - An amount on which payments for interest rate swaps
and interest rate options, caps and floors are based. The "notional amount" is
not paid or received.

PRICE/EARNINGS RATIO - The relationship of the market price of a share of common
stock to the diluted earnings per share of the stock, expressed as a multiple.

PROVISION FOR LOAN LOSSES - The periodic charge to earnings for potential losses
in the loan portfolio.

PURCHASED FUNDS - The combination of certificates of deposit greater than
$100,000, federal funds purchased, securities sold under agreement to
repurchase, bank notes, commercial paper, and other short-term borrowings.

RECOVERIES - The amount added to the allowance for loan losses when funds are
received on a loan which was previously charged off.

REPURCHASE AGREEMENT - A method of short-term financing where one party agrees
to buy back, at a future date (generally overnight) and an agreed-upon price, a
security it sells to another party.

RESTRUCTURED LOANS - Loans where the institution, for economic or legal reasons
related to the debtor's financial difficulties, grants a concession to the
debtor that it would not otherwise consider.

RETURN ON AVERAGE ASSETS (ROA) - A measure of profitability that indicates how
effectively an institution utilized its assets. It is calculated by dividing
annualized net income by total average assets.

RETURN ON AVERAGE EQUITY (ROE) - A measure of profitability that indicates what
an institution earned on its shareholders' investment. ROE is calculated by
dividing net income by total average shareholders' equity.

REVENUE - The sum of net interest income and noninterest income. For some
comparisons, securities gains/losses are excluded.

RISK-ADJUSTED ASSETS - A regulatory risk-based calculation that takes into
account the broad differences in risks among a banking organization's assets and
off-balance sheet instruments.

SECURITIZED ASSETS OR SECURITIZATION - The process by which financial assets are
packaged, underwritten and sold as securities.

SHAREHOLDER RETURN, ALSO CALLED TOTAL RETURN - The sum of dividend income and
price appreciation of an equity security for a given period of time divided by
the price of the security at the beginning of the period.

TIER 1 CAPITAL RATIO - Ratio consisting of shareholders' equity before any
adjustments for available for sale securities unrealized gains/(losses), reduced
by goodwill, certain other intangible assets and the disallowable portion of
mortgage servicing rights divided by risk-adjusted assets.

TOTAL CAPITAL RATIO - Tier 1 capital plus the allowable portion of the allowance
for loan losses and qualifying subordinated debt divided by risk-adjusted
assets.




<PAGE>   38

<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED STATEMENTS OF CONDITION
<CAPTION>
                                                                                                    December 31
                                                                                         --------------------------------
(Dollars in thousands)                                                                       1999                1998
- -------------------------------------------------------------------------------------------------------------------------
<S>                                                                                      <C>                <C>
ASSETS:
Cash and due from banks (Note 17)                                                        $    956,077       $    811,881
Federal funds sold and securities purchased under agreements to resell                        279,537            124,239
- -------------------------------------------------------------------------------------------------------------------------
    Total cash and cash equivalents                                                         1,235,614            936,120
- -------------------------------------------------------------------------------------------------------------------------
Investment in bank time deposits                                                                3,263              1,211
Capital markets securities inventory                                                          147,041            358,304
Mortgage loans held for sale                                                                2,049,945          4,227,443
Securities available for sale (Note 3)                                                      2,332,356          1,816,485
Securities held to maturity (market value of $734,853 at December 31, 1999,
    and $610,364 at December 31, 1998) (Note 3)                                               768,936            609,804
Loans, net of unearned income (Note 4)                                                      9,363,158          8,557,064
    Less:  Allowance for loan losses                                                          139,603            136,013
- -------------------------------------------------------------------------------------------------------------------------
        Total net loans                                                                     9,223,555          8,421,051
- -------------------------------------------------------------------------------------------------------------------------
Premises and equipment, net (Note 5)                                                          305,519            254,292
Real estate acquired by foreclosure                                                            17,870             16,242
Mortgage servicing rights, net (Note 6)                                                       826,210            664,438
Intangible assets, net (Note 7)                                                               133,568            132,845
Capital markets receivables and other assets                                                1,329,513          1,295,726
- -------------------------------------------------------------------------------------------------------------------------
TOTAL ASSETS                                                                             $ 18,373,390       $ 18,733,961
=========================================================================================================================
LIABILITIES AND SHAREHOLDERS' EQUITY:
Deposits:
    Interest-bearing (Note 8)                                                            $  8,560,462       $  8,665,175
    Noninterest-bearing                                                                     2,798,239          3,057,864
- -------------------------------------------------------------------------------------------------------------------------
        Total deposits                                                                     11,358,701         11,723,039
- -------------------------------------------------------------------------------------------------------------------------
Federal funds purchased and securities sold under agreements to repurchase (Note 9)         2,856,282          2,912,018
Commercial paper and other short-term borrowings (Note 9)                                   1,550,229          1,427,274
Capital markets payables and other liabilities                                                908,048          1,057,646
Term borrowings (Note 10)                                                                     358,663            414,450
- -------------------------------------------------------------------------------------------------------------------------
    Total liabilities                                                                      17,031,923         17,534,427
- -------------------------------------------------------------------------------------------------------------------------
Guaranteed preferred beneficial interests in First Tennessee's
    junior subordinated debentures (Note 11)                                                  100,000            100,000
- -------------------------------------------------------------------------------------------------------------------------
SHAREHOLDERS' EQUITY:
Preferred stock - no par value (5,000,000 shares authorized, but unissued)                         --                 --
Common stock - $.625 par value (shares authorized - 400,000,000; shares
    issued - 129,878,459 at December 31, 1999 and 128,974,362 at December 31, 1998)            81,174             80,609
Capital surplus                                                                               130,636             96,778
Undivided profits                                                                           1,053,722            908,977
Accumulated other comprehensive income (Note 13)                                              (21,752)            12,872
Deferred compensation on restricted stock incentive plans                                      (5,674)            (1,209)
Deferred compensation obligation                                                                3,361              1,507
- -------------------------------------------------------------------------------------------------------------------------
    Total shareholders' equity                                                              1,241,467          1,099,534
- -------------------------------------------------------------------------------------------------------------------------
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY                                               $ 18,373,390       $ 18,733,961
=========================================================================================================================
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>



<PAGE>   39

<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED STATEMENTS OF INCOME
<CAPTION>
                                                                               Year Ended December 31
                                                               ---------------------------------------------------
(Dollars in thousands except per share data)                          1999              1998               1997
- ------------------------------------------------------------------------------------------------------------------
<S>                                                            <C>                 <C>               <C>
INTEREST INCOME:
Interest and fees on loans                                     $     751,555       $    725,907      $     699,617
Interest on investment securities:
    Taxable                                                          175,933            155,956            135,321
    Tax-exempt                                                         2,661              3,658              4,502
Interest on mortgage loans held for sale                             231,284            205,654             76,840
Interest on capital markets securities inventory                      31,371             30,541             13,399
Interest on other earning assets                                      14,360             12,061             11,614
- ------------------------------------------------------------------------------------------------------------------
    Total interest income                                          1,207,164          1,133,777            941,293
- ------------------------------------------------------------------------------------------------------------------
INTEREST EXPENSE:
Interest on deposits:
    Savings                                                            5,776              7,113              8,188
    Checking interest and money market                               104,263            113,171             95,123
    Certificates of deposit under $100,000 and other time            123,781            144,879            160,522
    Certificates of deposit $100,000 and more                        165,913            111,472             47,730
Interest on short-term borrowings                                    193,128            196,665            130,719
Interest on term borrowings                                           24,793             19,938             15,915
- ------------------------------------------------------------------------------------------------------------------
    Total interest expense                                           617,654            593,238            458,197
- ------------------------------------------------------------------------------------------------------------------
NET INTEREST INCOME                                                  589,510            540,539            483,096
Provision for loan losses                                             57,923             51,351             51,115
- ------------------------------------------------------------------------------------------------------------------
NET INTEREST INCOME AFTER PROVISION FOR LOAN LOSSES                  531,587            489,188            431,981
- ------------------------------------------------------------------------------------------------------------------
NONINTEREST INCOME:
Mortgage banking                                                     632,771            558,366            330,131
Capital markets                                                      126,835            147,353             98,310
Deposit transactions and cash management                             106,240             90,444             86,047
Trust services and investment management                              59,807             51,198             40,941
Merchant processing                                                   49,711             37,462             32,111
Cardholder fees                                                       25,579             21,046             19,833
Equity securities gains/(losses)                                       2,313              3,940               (854)
Debt securities gains/(losses)                                           (56)                36                141
All other income and commissions (Note 12)                           119,904             75,658             61,470
- ------------------------------------------------------------------------------------------------------------------
    Total noninterest income                                       1,123,104            985,503            668,130
- ------------------------------------------------------------------------------------------------------------------
ADJUSTED GROSS INCOME AFTER PROVISION FOR LOAN LOSSES              1,654,691          1,474,691          1,100,111
- ------------------------------------------------------------------------------------------------------------------
NONINTEREST EXPENSE:
Employee compensation, incentives and benefits                       633,640            563,576            409,783
Amortization of mortgage servicing rights                            103,471             95,507             37,452
Operations services                                                   64,545             58,505             49,879
Occupancy                                                             73,052             51,421             42,848
Equipment rentals, depreciation and maintenance                       57,807             45,771             40,093
Communications and courier                                            51,937             41,468             34,899
Amortization of intangible assets                                     10,492             11,114              9,631
All other expense (Note 12)                                          280,308            254,407            160,459
- ------------------------------------------------------------------------------------------------------------------
    Total noninterest expense                                      1,275,252          1,121,769            785,044
- ------------------------------------------------------------------------------------------------------------------
INCOME BEFORE INCOME TAXES                                           379,439            352,922            315,067
Applicable income taxes (Note 15)                                    131,906            126,542            117,595
- ------------------------------------------------------------------------------------------------------------------
NET INCOME                                                     $     247,533       $    226,380      $     197,472
==================================================================================================================
EARNINGS PER SHARE (Note 16)                                   $        1.90       $       1.77      $        1.54
- ------------------------------------------------------------------------------------------------------------------
DILUTED EARNINGS PER SHARE (Note 16)                           $        1.85       $       1.72      $        1.50
- ------------------------------------------------------------------------------------------------------------------
WEIGHTED AVERAGE SHARES OUTSTANDING                              130,572,763        128,235,006        128,365,434
- ------------------------------------------------------------------------------------------------------------------
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>







<PAGE>   40

<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
<CAPTION>

                                                                                                Accumulated  Deferred   Deferred
                                                                                                   Other      Compen-   Compen-
                                       Common                  Common     Capital    Undivided Comprehensive  sation     sation
(Amounts in thousands)                 Shares       Total       Stock     Surplus     Profits      Income     Asset     Liability
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                   <C>       <C>           <C>        <C>         <C>           <C>        <C>       <C>
BALANCE, DECEMBER 31, 1996            133,715   $   954,526   $ 83,572   $  48,657   $   823,175   $  2,697   $(3,575)  $   --
Net income                                 --       197,472         --          --       197,472         --        --       --
Other comprehensive income:
    Unrealized market adjustments,
    net of tax and reclassification
    adjustment                             --        12,636         --          --            --     12,636        --       --
                                      -------------------------------------------------------------------------------------------
        Comprehensive income               --       210,108         --          --       197,472     12,636        --       --
                                      -------------------------------------------------------------------------------------------
Cash dividends declared                    --       (79,362)        --          --       (79,362)        --        --       --
Common stock issued:
    Federal Flood Certification
        Corporation acquisition            74         1,362         47       1,315            --         --        --       --
    For exercise of stock options       1,900        24,174      1,187      22,987            --         --        --       --
Tax benefit from non-qualified
    stock options                          --         4,962         --       4,962            --         --        --       --
Common stock repurchased               (7,480)     (169,492)    (4,675)    (34,928)     (129,889)        --        --       --
Amortization on restricted
    stock incentive plans                  --         1,275         --          --            --         --     1,275       --
Other                                      --         6,543         --       6,543            --         --        --       --
- ---------------------------------------------------------------------------------------------------------------------------------
BALANCE, DECEMBER 31, 1997            128,209       954,096     80,131      49,536       811,396     15,333    (2,300)      --
Net income                                 --       226,380         --          --       226,380         --        --       --
Other comprehensive income:
    Unrealized market adjustments,
    net of tax and reclassification
    adjustment                             --        (2,461)        --          --            --     (2,461)       --       --
                                      -------------------------------------------------------------------------------------------
        Comprehensive income               --       223,919         --          --       226,380     (2,461)       --       --
                                      -------------------------------------------------------------------------------------------
Cash dividends declared                    --       (87,768)        --          --       (87,768)        --        --       --
Common stock issued:
    Acquisitions:
        McGuire Mortgage Company          351         8,951        219       8,732            --         --        --       --
        Keystone Mortgage, Inc.           190         5,164        119       5,045            --         --        --       --
    For exercise of stock options       2,087        26,546      1,305      23,734            --         --        --    1,507
Tax benefit from non-qualified
    stock options                          --        17,135         --      17,135            --         --        --       --
Common stock repurchased               (1,867)      (61,836)    (1,167)    (19,638)      (41,031)        --        --       --
Amortization on restricted
    stock incentive plans                  --         1,212         --          --            --         --     1,212       --
Other                                       4        12,115          2      12,234            --         --      (121)      --
- ---------------------------------------------------------------------------------------------------------------------------------
BALANCE, DECEMBER 31, 1998            128,974     1,099,534     80,609      96,778       908,977     12,872    (1,209)   1,507
Net income                                 --       247,533         --          --       247,533         --        --       --
Other comprehensive income:
    Unrealized market adjustments,
    net of tax and reclassification
    adjustment                             --       (34,624)        --          --            --    (34,624)       --       --
                                      -------------------------------------------------------------------------------------------
        Comprehensive income               --       212,909         --          --       247,533    (34,624)       --       --
                                      -------------------------------------------------------------------------------------------
Cash dividends declared                    --      (102,788)        --          --      (102,788)        --        --       --
Common stock issued:
    Acquisitions:
        Cambridge Mortgage Company         22           704         14         690            --         --        --       --
        Elliot Ames, Inc.                 242         6,800        151       6,649            --         --        --       --
    For exercise of stock options       1,904        32,306      1,190      30,942            --         --        --      174
Tax benefit from non-qualified
    stock options                          --        11,616         --      11,616            --         --        --       --
Common stock repurchased               (1,286)      (41,213)      (804)    (40,409)           --         --        --       --
Amortization on restricted
    stock incentive plans                  --         2,149         --          --            --         --     2,149       --
Other                                      22        19,450         14      24,370            --         --    (6,614)   1,680
- ---------------------------------------------------------------------------------------------------------------------------------
BALANCE, DECEMBER 31, 1999            129,878   $ 1,241,467   $ 81,174   $ 130,636   $ 1,053,722   $(21,752)  $(5,674)  $3,361
=================================================================================================================================
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>


<PAGE>   41

<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
<CAPTION>

                                                                                         Year Ended December 31
                                                                                --------------------------------------
(Dollars in thousands)                                                            1999           1998          1997
- ----------------------------------------------------------------------------------------------------------------------
<S>                                                                             <C>           <C>            <C>
OPERATING       Net income                                                    $   247,533   $   226,380    $   197,472
ACTIVITIES      Adjustments to reconcile net income to net cash
                    provided/(used) by operating activities:
                        Provision for loan losses                                  57,923        51,351         51,115
                        Provision for deferred income tax                          81,633        83,454         45,521
                        Depreciation and amortization of premises and equipment    53,719        40,431         32,784
                        Amortization of mortgage servicing rights                 103,471        95,507         37,452
                        Amortization of intangible assets                          10,492        11,114          9,631
                        Net other amortization and accretion                       51,524        15,283          5,916
                        Market value adjustment on foreclosed property              5,633        16,820          9,145
                        Gain on sale of securitized loans                              --          (643)            --
                        Gain on early retirement of debt                           (1,420)           --             --
                        Gain on equity interest from demutualization               (6,143)           --             --
                        Equity securities (gains)/losses                           (2,313)       (3,940)           854
                        Debt securities (gains)/losses                                 56           (36)          (141)
                        Net gains on disposals of fixed assets                     (1,405)         (703)          (698)
                        Gain on sale of bank branches                              (4,245)         (567)            --
                        Net (increase)/decrease in:
                            Capital markets securities inventory                  220,779      (105,064)      (102,838)
                            Mortgage loans held for sale                        1,858,685    (2,968,356)      (453,286)
                            Capital markets receivables                           149,690      (143,893)       (24,433)
                            Interest receivable                                     1,859       (25,013)        (7,609)
                            Other assets                                         (639,096)     (722,144)      (343,697)
                        Net increase/(decrease) in:
                            Capital markets payables                             (127,795)      112,110         33,152
                            Interest payable                                       (2,356)       (8,919)         2,977
                            Other liabilities                                     (60,694)      181,366         46,655
- ----------------------------------------------------------------------------------------------------------------------
                                Total adjustments                               1,749,997    (3,371,842)      (657,500)
- ----------------------------------------------------------------------------------------------------------------------
                Net cash provided/(used) by operating activities                1,997,530    (3,145,462)      (460,028)
- ----------------------------------------------------------------------------------------------------------------------
INVESTING       Held to maturity securities - maturities                          216,146       160,471         12,656
ACTIVITIES      Available for sale securities:
                    Sales                                                          71,053        53,643        104,067
                    Maturities                                                    683,613       944,145        767,625
                    Purchases                                                    (880,343)     (675,358)      (808,952)
                Premises and equipment:
                    Sales                                                          11,927         2,733          4,212
                    Purchases                                                    (106,420)      (80,414)       (56,099)
                Net increase in loans                                          (1,270,333)   (1,102,674)      (637,790)
                Proceeds from loan securitizations                                     --        72,756             --
                Net (increase)/decrease in investment in bank time deposits        (2,052)        1,076           (600)
                Sale of bank branches, net of cash and cash equivalents            (4,778)       (7,654)            --
                Acquisitions, net of cash and cash equivalents acquired            (6,973)       (9,243)          (185)
- ----------------------------------------------------------------------------------------------------------------------
                Net cash used by investing activities                          (1,288,160)     (640,519)      (615,066)
- ----------------------------------------------------------------------------------------------------------------------
FINANCING       Common stock:
ACTIVITIES          Exercise of stock options                                      34,457        24,943         24,309
                    Cash dividends paid                                           (98,704)      (84,521)       (78,348)
                    Repurchase of shares                                          (41,262)      (61,854)      (169,520)
                Term borrowings:
                    Issuance                                                       52,421       247,613             --
                    Payments                                                     (107,200)       (2,301)       (65,923)
                Issuance of guaranteed preferred beneficial interests
                    in First Tennessee's junior subordinated debentures                --            --        100,000
                Net increase in:
                    Deposits                                                     (316,797)    2,063,738        638,717
                    Short-term borrowings                                          67,209     1,532,862        529,511
- ----------------------------------------------------------------------------------------------------------------------
                Net cash provided/(used) by financing activities                 (409,876)    3,720,480        978,746
- ----------------------------------------------------------------------------------------------------------------------
                Net increase/(decrease) in cash and cash equivalents              299,494       (65,501)       (96,348)
- ----------------------------------------------------------------------------------------------------------------------
                Cash and cash equivalents at beginning of period                  936,120     1,001,621      1,097,969
- ----------------------------------------------------------------------------------------------------------------------
                Cash and cash equivalents at end of period                    $ 1,235,614   $   936,120    $ 1,001,621
======================================================================================================================
                Total interest paid                                           $   619,740   $   601,749    $   454,881
                Total income taxes paid                                            48,802        28,348         61,007
- ----------------------------------------------------------------------------------------------------------------------
<FN>
See accompanying notes to consolidated financial statements.
</FN>
</TABLE>


<PAGE>   42
                      FIRST TENNESSEE NATIONAL CORPORATION
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF ACCOUNTING. The consolidated financial statements of First Tennessee
National Corporation (First Tennessee), including its subsidiaries, are prepared
in conformity with generally accepted accounting principles and follow general
practices within the industries in which it operates. This preparation requires
management to make estimates and assumptions that affect the amounts reported in
the financial statements and accompanying notes. These estimates and assumptions
are based on information available as of the date of the financial statements
and could differ from actual results.

PRINCIPLES OF CONSOLIDATION AND BASIS OF PRESENTATION. The consolidated
financial statements include the accounts of First Tennessee and its
majority-owned subsidiaries. Affiliates that are not majority owned are
accounted for by the equity method. All significant intercompany transactions
and balances have been eliminated. For purposes of comparability, certain prior
period amounts have been reclassified to conform with current year presentation.
None of these reclassifications had any effect on net income or earnings per
share for any of the periods presented.

Prior year financial statements are restated to include the accounts of
companies that are acquired and accounted for as poolings of interests. Business
combinations accounted for as purchases are included in the financial statements
from the respective dates of acquisition.

STATEMENTS OF CASH FLOWS. For purposes of these statements, cash and due from
banks, federal funds sold, and securities purchased under agreements to resell
are considered cash and cash equivalents. Federal funds are usually sold for
one-day periods, and securities purchased under agreements to resell are
short-term, highly liquid investments.

The following significant non-cash stock transactions have been adjusted for a
two-for-one stock split that First Tennessee effected February 20, 1998. In
1997, First Tennessee issued approximately 74,000 shares of its common stock
related to the acquisition of Federal Flood Certification Corporation. First
Tennessee acquired Keystone Mortgage, Inc. and McGuire Mortgage Company in 1998
for approximately 187,000 shares and 341,000 shares of First Tennessee stock,
respectively. In 1999, approximately 22,000 shares were issued related to the
acquisition of Cambridge Mortgage Company and approximately 242,000 shares were
issued related to the acquisition of Elliot Ames, Inc.

CAPITAL MARKETS SECURITIES INVENTORY. Inventories purchased in connection with
underwriting or dealer activities are carried at market value. Gains and losses,
both realized and unrealized, on these inventories are reflected in noninterest
income as capital markets income.

INVESTMENT SECURITIES. Securities that First Tennessee has the ability and
positive intent to hold to maturity are classified as securities held to
maturity and are carried at amortized cost. Securities that may be sold prior to
maturity for asset/liability management purposes and equity securities are
classified as securities available for sale and are carried at fair value. The
unrealized gains and losses on securities available for sale are excluded from
earnings and are reported, net of tax, as a component of other comprehensive
income within shareholders' equity.

The amortized cost of all securities is adjusted for amortization of premium and
accretion of discount to maturity, or earlier call date if appropriate, using
the level yield method. Such amortization and accretion is included in interest
income from securities. Realized gains and losses and declines in value judged
to be other than temporary are computed by the specific identification method
and reported in noninterest income.

SECURITIES PURCHASED UNDER RESALE AGREEMENTS AND SECURITIES SOLD UNDER
REPURCHASE AGREEMENTS. First Tennessee Capital Markets enters into short-term
purchases of securities under agreements to resell as a means of converting
proceeds from securities sold short into interest earning assets. Securities
delivered under these transactions are delivered to either the dealer custody
account at the Federal Reserve Bank or to the applicable counterparty.

Securities sold under agreements to repurchase (securities sold) are offered to
cash management customers as an automated, collateralized investment account.
Securities sold are also used by the regional banking group to obtain favorable
borrowing rates on its purchased funds. Under these transactions, securities are
delivered to the counterparty's custody account. In the normal course of
business, First Tennessee does not use this as a primary funding source.

MORTGAGE BANKING. First Tennessee's mortgage lenders originate first-lien
mortgage loans for the purpose of selling them in the secondary market. Mortgage
loans held for sale, including the estimated value of mortgage loan commitments,
are recorded at the lower of aggregate cost or market value. Gains and losses
realized from the sale of these assets and adjustments to market value are
included in noninterest income.

Servicing rights related to the mortgages sold are ordinarily retained.
Accounting standards require the recognition of mortgage servicing rights (MSRs)
as separate assets by allocating the total cost between the loan and the
servicing right based on their relative fair values. First Tennessee uses a cash
flow valuation model to determine the fair value of the servicing rights
created. These valuations are tested for reasonableness against prices obtained
from flow and bulk sales of servicing and are validated through an independent


<PAGE>   43
market valuation. Model assumptions are periodically reviewed and may be revised
from time to time to more accurately reflect current assumptions such as
prepayment speeds.

For purposes of impairment evaluation and measurement, the MSRs are stratified
based on the predominant risk characteristics of the underlying loans. For First
Tennessee, these strata include adjustable rate conventional and government;
fixed rate conventional and government by interest rate band. The MSRs are
amortized as noninterest expense over the period of and in proportion to the
estimated net servicing revenues. A quarterly value impairment analysis is
performed using a discounted cash flow methodology that is disaggregated by
predominant risk characteristics. Impairment, if any, is recognized through a
valuation allowance for individual strata. See further detail about mortgage
banking policies in the derivative financial instruments disclosure below.

LOANS. Loans are stated at principal amounts outstanding, net of unearned
income. Interest on loans is recognized at the applicable interest rate on the
principal amount outstanding. Impaired loans are generally carried on a
nonaccrual status. Loans are ordinarily placed on nonaccrual status when, in
management's opinion, the collection of principal or interest is unlikely, or
when the collection of principal or interest is 90 days or more past due.
Consumer installment loans and credit card receivables are not placed on
nonaccrual status, but are charged off when past due 120 days and 180 days,
respectively.

Accrued but uncollected interest is reversed and charged against interest income
when the loan is placed on nonaccrual status. On consumer loans, accrued but
uncollected interest is reversed when the loan is charged off. Management may
elect to continue the accrual of interest when the estimated net realizable
value of collateral is sufficient to recover the principal balance and accrued
interest. Interest payments received on nonaccrual and impaired loans are
normally applied to principal. Once all principal has been received, additional
interest payments are recognized on a cash basis as interest income.

ALLOWANCE FOR LOAN LOSSES. The allowance for loan losses is maintained at a
level that management determines is adequate to absorb estimated losses inherent
in the loan portfolio. Management's evaluation process used to determine the
adequacy of the allowance combines three factors: historical loss experience
derived from analytical models, current trends and reasonably foreseeable
events. The actual amounts realized could differ in the near term from the
amounts assumed in arriving at the allowance for possible loan losses reported
in the financial statements.

All losses of principal are charged to the account when the loss actually occurs
or when a determination is made that a loss is probable. Additions are made to
the allowance through periodic provisions charged to current operations and
recovery of principal on loans previously charged off.

PREMISES AND EQUIPMENT. Premises and equipment are carried at cost less
accumulated depreciation and amortization and include additions that materially
extend the useful lives of existing premises and equipment. All other
maintenance and repair expenditures are expensed as incurred. Gains and losses
on dispositions are reflected in noninterest income and expense.

Depreciation and amortization are computed principally on the straight-line
method over the estimated useful lives of the assets and are expensed to
noninterest expense. Leasehold improvements are amortized over the lesser of the
lease periods or the estimated useful lives using the straight-line method.

REAL ESTATE ACQUIRED BY FORECLOSURE. Real estate acquired by foreclosure
consists of properties that have been acquired in satisfaction of debt. These
properties are carried at the lower of the outstanding loan amount or the
estimated fair market value minus the estimated cost to sell the real estate.
Losses arising at foreclosure are charged to the allowance for loan losses.
Required developmental costs associated with foreclosed property under
construction are capitalized and included in determining the estimated net
realizable value of the property which is reviewed periodically, and any
write-downs are charged against current earnings as market adjustments.

INTANGIBLE ASSETS. Intangible assets consist of "Premium on purchased deposits
and assets" and "Goodwill." The "Premium on purchased deposits and assets"
represents identified intangible assets, which are amortized over their
estimated useful lives, except for those assets related to deposit bases that
are primarily amortized over 10 years. "Goodwill" represents the excess of cost
over net assets of acquired subsidiaries less identifiable intangible assets and
is amortized to noninterest expense using the straight-line method over periods
ranging from 15 to 40 years. Management evaluates whether events or
circumstances have occurred that indicate the remaining useful life or carrying
value of goodwill should be revised.

DERIVATIVE FINANCIAL INSTRUMENTS. First Tennessee utilizes derivative financial
instruments in order to manage exposure to fluctuations in interest rates and to
meet the financial needs of customers. For interest rate risk management
purposes, First Tennessee primarily utilizes interest rate swaps. Mortgage
banking operations mainly use mandatory forward delivery commitments and
purchased and written options to hedge against risks associated with the
warehouse, the pipeline, or the servicing portfolio. Capital markets uses
various derivatives, including interest rate swaps, futures, forward and option
contracts and securities underwriting commitments in order to meet the needs of
its customers with forwards being the most commonly used instrument.



<PAGE>   44

To qualify as a hedge used to manage interest rate risk, the following criteria
must be met: (1) the asset or liability to be hedged exposes First Tennessee to
interest rate risk; (2) the instrument alters or reduces sensitivity to interest
rate changes; and (3) the instrument is designated and effective as a hedge.

For interest rate contracts used to hedge interest rate risk, income and expense
are deferred and amortized over the lives of the hedged assets or liabilities.
The amortization of this income and expense is an adjustment to interest income
or expense of the hedged item. Fees are deferred and amortized over the lives of
the contracts. Any related assets or liabilities are recorded on the balance
sheet in other assets or other liabilities.

For those derivatives used to manage interest rate risk that are terminated
prior to maturity, realized gains and losses are deferred and amortized
straight-line over the remaining original life of the agreement as an adjustment
to the hedged asset or liability. If the underlying hedged asset or liability is
sold or prepaid, the related portion of any unrecognized gain or loss on the
derivative is recognized in current earnings as part of the gain or loss on the
sale or prepayment.

Forward and option contracts are used by mortgage banking operations to hedge
against interest rate risk in the warehouse and the pipeline are reviewed
periodically for correlation with expected changes in value. Option contracts
used to hedge against interest rate risk in the servicing portfolio are
designated to specific risk tranches of servicing rights.

Forward and option contracts used to hedge the pipeline and the warehouse are
considered in the lower of cost or market valuation of the pipeline and the
warehouse with any related gains or losses being recognized in mortgage banking
noninterest income. Premiums paid for purchased options are deferred and
reported in other assets and are amortized over the lives of the contracts to
mortgage banking noninterest income.

Options used to hedge the servicing portfolio are adjusted for changes in
intrinsic value with gains and losses recognized as a basis adjustment of the
related mortgage servicing rights risk tranche. Premiums are deferred and
amortized on a straight-line basis over the contract life to other noninterest
expense. Any unamortized premiums related to the options are reported in other
assets.

For derivatives hedging the warehouse and pipeline that are terminated prior to
maturity, gains and losses are recognized in current earnings as mortgage
banking noninterest income unless such gains and losses are related to future
loan deliveries, in which case they are deferred and recognized at the time the
related loans are sold. For derivatives hedging the servicing portfolio that are
terminated prior to maturity, gains and losses are split between the return of
time value premium and the intrinsic value. Gains or losses from the change in
the intrinsic value are deferred as a basis adjustment to the related mortgage
servicing rights risk tranche, and the gains or losses resulting from the return
of time value premium are recognized in current earnings in mortgage banking
noninterest income.

Any contracts that fail to qualify for hedge accounting are measured at fair
value with any gains or losses included in current earnings in noninterest
income.

Derivative contracts utilized in trading activities by capital markets are
measured at fair value, and gains or losses are recognized in capital markets
noninterest income as they occur. Related assets are recorded on the balance
sheet as capital markets securities inventory or receivables and any liabilities
are recognized as capital markets payables.

Cash flows from derivative contracts are reported as operating activities on the
Consolidated Statements of Cash Flows.

INCOME TAXES. The provision for income taxes is based on income reported for
consolidated financial statement purposes and includes deferred taxes resulting
from the recognition of certain revenues and expenses in different periods for
tax reporting purposes. First Tennessee files a consolidated federal income tax
return except for a credit life insurance company and a Real Estate Investment
Trust which both file separate returns.

EARNINGS PER SHARE. Earnings per share is computed by dividing net income by the
weighted average number of common shares outstanding for each period. Diluted
earnings per share is computed by dividing net income by the weighted average
number of common shares outstanding adjusted to include the number of additional
common shares that would have been outstanding if the dilutive potential common
shares resulting from options granted under First Tennessee's stock option plans
had been issued. First Tennessee utilizes the treasury stock method in this
calculation. Previously reported per share amounts have been restated for the
effect of the February 20, 1998, two-for-one stock split.

ACCOUNTING CHANGES. On January 1, 1999, First Tennessee adopted Statement of
Financial Accounting Standards (SFAS) No. 134, "Accounting for Mortgage-Backed
Securities Retained after Securitization of Mortgage Loans Held for Sale by a
Mortgage Banking Enterprise." This Statement amends SFAS No. 65, which required
that retained securities be classified as trading securities. SFAS No. 134
allows these securities to be classified as trading, held to maturity or
available for sale based on the intent and ability of the enterprise.


<PAGE>   45

On January 1, 1999, First Tennessee adopted Statement of Position (SOP) 98-5,
"Reporting on the Costs of Start-up Activities." This Statement requires that
the costs of start-up activities, including organization costs, be expensed as
incurred. The impact of adopting this standard was immaterial to First
Tennessee.

On January 1, 1998, First Tennessee adopted SFAS No. 130, "Reporting
Comprehensive Income," which establishes standards for reporting comprehensive
income and its components in the financial statements. Comprehensive income is
the total of net income and all other nonowner changes in equity. The only
component of other comprehensive income for First Tennessee is unrealized
holding gains/(losses) on available for sale securities.

On January 1, 1998, First Tennessee adopted SOP 98-1, "Accounting for the Costs
of Computer Software Developed or Obtained for Internal Use," which allows for
the capitalization of internal and external personnel costs for the development
or modification of qualified internal use software.

For the year ending December 31, 1998, First Tennessee adopted SFAS No. 131,
"Disclosures about Segments of an Enterprise and Related Information." This
standard requires a business to report financial and descriptive information
about its reportable operating segments. Operating segments are components of an
enterprise about which separate financial information is available that is
evaluated regularly by the chief operating decision-maker in deciding how to
allocate resources and in assessing performance.

For the year ending December 31, 1998, First Tennessee adopted SFAS No. 132,
"Employers' Disclosures about Pensions and Other Postretirement Benefits." The
new standard revises the required disclosures for employee benefit plans but
does not change the measurement or recognition of such plans.

On January 1, 1997, First Tennessee adopted SFAS No. 125, "Accounting for the
Transfers and Servicing of Financial Assets and Extinguishments of Liabilities."
The Statement provides consistent standards for distinguishing transfers of
financial assets that are sales from transfers that are secured borrowings based
on a control-oriented "financial components" approach. Under this approach,
after a transfer of financial assets, an entity recognizes the financial and
servicing assets it controls and liabilities it has incurred, derecognizes
financial assets when control has been surrendered and derecognizes liabilities
when extinguished. The adoption of this standard required a change in the method
used to recognize mortgage servicing rights, increasing both the amortization
expense as well as the servicing income.

SFAS No. 128, "Earnings per Share," was adopted as of January 1, 1997. This
standard specifies the computation, presentation and disclosure requirements for
earnings per share (EPS). The objective of SFAS No. 128 is to simplify the
computation and to make the United States' standard more compatible with EPS
standards of other countries and with that of the International Accounting
Standards Committee. First Tennessee now presents on the income statement both
earnings per share and diluted earnings per share for all periods presented.

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities". SFAS 133
establishes accounting and reporting standards requiring that every derivative
instrument (including certain derivative instruments embedded in other
contracts) be recorded on the balance sheet as either an asset or liability
measured at its fair value. SFAS 133 requires that changes in the derivative
instrument's fair value be recognized currently in earnings unless specific
hedge accounting criteria are met. Special accounting for qualifying hedges
allows a derivative instrument's gains and losses to offset related results on
the hedged item in the income statement, and requires that a company formally
document, designate, and assess the effectiveness of transactions that receive
hedge accounting. Upon adoption of SFAS 133, all freestanding derivative
instruments will be remeasured at fair value with differences between the
derivatives' previous book value and fair value reported as a one-time
accounting adjustment. Likewise, offsetting gains and losses on hedged assets,
liabilities and firm commitments will be recognized as adjustments of their
respective book values at the adoption date as part of this accounting
adjustment. Except to the extent that they relate to hedges of the variable cash
flow exposure of forecasted transactions, a portion of the net accounting
adjustment (net of hedge difference and hedged item difference) will be reported
in net income in the period of adoption. To the extent the adoption adjustment
relates to hedges of the variable cash flow exposure of forecasted transactions,
the remainder of the accounting adjustment will be reported as a cumulative
effect adjustment of comprehensive income. SFAS 133, as amended by SFAS No. 137,
"Accounting for Derivative Instruments and Hedging Activities - Deferral
of the Effective Date of FASB Statement No. 133", is effective for fiscal years
beginning after June 15, 2000. First Tennessee will adopt SFAS 133 on January 1,
2001. Management has not yet quantified the effects SFAS 133 will have on its
financial statements including the offsetting gains or losses that may be
recognized on hedged assets, liabilities and firm commitments. Changes in the
fair value of existing and future freestanding derivative instruments, hedged
assets, liabilities and firm commitments, changes in the carrying value,
including normal amortization, of derivative instruments and hedged assets and
liabilities, and changes in hedging practices could have a substantial impact on
the amount of the one-time accounting adjustment and its impact on net income.
In addition, management is in the process of evaluating the methods and
instruments currently used in hedging market exposure. The impact of adopting
SFAS 133 could be material at the adoption date. SFAS 133 could also increase
the volatility of earnings and other comprehensive income in the future.


<PAGE>   46

NOTE 2 - ACQUISITIONS/DIVESTITURES

On October 1, 1999, First Tennessee acquired Elliot Ames, Inc. of Los Altos,
California, for approximately 292,000 shares of its common stock. Elliot Ames
was merged into FT Mortgage Companies, an indirect wholly-owned subsidiary of
First Tennessee. This acquisition was accounted for as a purchase and was
immaterial to First Tennessee.

On July 20, 1999, First Tennessee completed the sale of substantially all of the
assets and liabilities of Planters Bank of Tunica, Mississippi, a wholly-owned
subsidiary, to First Security Bank of Batesville, Mississippi. This transaction
was completed for approximately $10.5 million and was immaterial to First
Tennessee.

On June 1, 1999, First Tennessee Bank National Association (FTBNA), a
wholly-owned subsidiary of First Tennessee, acquired from National Processing
Co. their remittance processing business locations in Atlanta, Dallas,
Louisville and Phoenix for approximately $6.0 million. The acquisition of these
units was accounted for as a purchase and was immaterial to First Tennessee.

On March 31, 1999, First Tennessee acquired Cambridge Mortgage Company of
Seattle, Washington, for approximately 22,000 shares of its common stock.
Cambridge was merged into FT Mortgage Companies, an indirect wholly-owned
subsidiary of First Tennessee. This acquisition was accounted for as a purchase
and was immaterial to First Tennessee.

The following table provides information concerning acquisitions completed
during the three years ended December 31, 1999. Acquisitions accounted for as
purchases are included in the financial statements from the date of the
acquisition. All share information reflects the 1998 two-for-one stock split.

<TABLE>
<CAPTION>

                                                                                            Common Shares
                                                                            Date of             Issued        Method of
Acquisition                                        Location               Acquisition        (thousands)      Accounting
- ------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>                        <C>               <C>               <C>
Elliot Ames, Inc.                              Los Altos, California        10/1/99               292           Purchase
Cambridge Mortgage Co.                         Seattle, Washington          3/31/99                22           Purchase
McGuire Mortgage Company                       Prairie Village, Kansas      12/31/98              341           Purchase
Keystone Mortgage, Inc.                        Kirkland, Washington         7/1/98                187           Purchase
Martin & Company, LLP                          Knoxville, Tennessee         1/2/98          $19.5 million cash  Purchase
Federal Flood Certification Corporation        Dallas, Texas                7/14/97                74           Purchase
- ------------------------------------------------------------------------------------------------------------------------
</TABLE>

<PAGE>   47
NOTE 3 - INVESTMENT SECURITIES

The following tables summarize First Tennessee's securities held to maturity and
available for sale at December 31, 1999 and 1998:


<TABLE>
<CAPTION>

                                                                     AT DECEMBER 31, 1999*
                                                      ------------------------------------------------------
                                                                         Gross      Gross         Estimated
                                                      Amortized       Unrealized  Unrealized        Fair
(Dollars in thousands)                                  Cost             Gains      Losses          Value
- ------------------------------------------------------------------------------------------------------------
<S>                                                   <C>             <C>          <C>            <C>
SECURITIES HELD TO MATURITY:
States and municipalities                             $   25,892      $   163      $   (171)      $   25,884
Private issue CMOs**                                     743,044           --       (34,075)         708,969
- ------------------------------------------------------------------------------------------------------------
Total securities held to maturity                     $  768,936      $   163      $(34,246)      $  734,853
============================================================================================================
SECURITIES AVAILABLE FOR SALE:
U.S. Treasury and other U.S. government agencies      $  168,011      $   139      $ (2,673)      $  165,477
Government agency issued MBSs                            297,161          888        (4,495)         293,554
Government agency issued CMOs                          1,397,718          335       (41,388)       1,356,665
States and municipalities                                 15,446          275           (10)          15,711
Private issue CMOs                                       186,010           --           (14)         185,996
Other                                                    145,597        3,386        (2,525)         146,458
Equity***                                                158,109       10,935          (549)         168,495
- ------------------------------------------------------------------------------------------------------------
Total securities available for sale                   $2,368,052      $15,958      $(51,654)      $2,332,356
============================================================================================================
<FN>
  * Includes $1.7 billion of securities pledged to secure public deposits, securities sold under agreements
    to repurchase and for other purposes.
 ** Represents First Tennessee's Real Estate Mortgage Investment Conduit.
*** Equity securities include venture capital investment securities.
</FN>

<CAPTION>
                                                                    At December 31, 1998*
                                                      -----------------------------------------------------
                                                                       Gross        Gross        Estimated
                                                       Amortized     Unrealized   Unrealized        Fair
(Dollars in thousands)                                   Cost          Gains        Losses         Value
- -----------------------------------------------------------------------------------------------------------
<S>                                                   <C>             <C>          <C>           <C>
SECURITIES HELD TO MATURITY:
States and municipalities                             $   40,832      $ 1,267      $  (141)      $   41,958
Private issue CMOs**                                     568,972        5,752       (6,318)         568,406
- -----------------------------------------------------------------------------------------------------------
Total securities held to maturity                     $  609,804      $ 7,019      $(6,459)      $  610,364
===========================================================================================================

SECURITIES AVAILABLE FOR SALE:
U.S. Treasury and other U.S. government agencies      $  149,512      $ 1,790      $   (87)      $  151,215
Government agency issued MBSs                            193,082        2,636         (281)         195,437
Government agency issued CMOs                          1,297,152        7,061       (1,112)       1,303,101
States and municipalities                                 19,124          851           --           19,975
Private issue CMOs                                         1,001           18           --            1,019
Other                                                     11,401          239           (6)          11,634
Equity***                                                124,294        9,829          (19)         134,104
- -----------------------------------------------------------------------------------------------------------
Total securities available for sale                   $1,795,566      $22,424      $(1,505)      $1,816,485
===========================================================================================================
<FN>
  * Includes $1.7 billion of securities pledged to secure public deposits, securities sold under agreements
    to repurchase and for other purposes.
 ** Represents First Tennessee's Real Estate Mortgage Investment Conduit.
*** Equity securities include venture capital investment securities.
</FN>
</TABLE>



<PAGE>   48

Provided below are the amortized cost and estimated fair value by contractual
maturity for the securities portfolios at December 31, 1999:

<TABLE>
<CAPTION>
                                                         Held to Maturity            Available for Sale
                                                      -----------------------     -----------------------
                                                                    Estimated                   Estimated
By Contractual Maturity                               Amortized        Fair       Amortized        Fair
(Dollars in thousands)                                   Cost         Value          Cost         Value
- ---------------------------------------------------------------------------------------------------------
<S>                                                   <C>            <C>          <C>            <C>
Within 1 year                                         $  4,102     $  4,108     $   95,903     $   94,990
After 1 year; within 5 years                             8,865        8,917         85,830         84,294
After 5 years; within 10 years                           7,743        7,782         19,098         18,672
After 10 years                                           5,182        5,077        128,223        129,690
- ---------------------------------------------------------------------------------------------------------
   Subtotal                                             25,892       25,884        329,054        327,646
- ---------------------------------------------------------------------------------------------------------
Mortgage-backed securities and CMOs                    743,044      708,969      1,880,889      1,836,215
Equity securities                                           --           --        158,109        168,495
- ---------------------------------------------------------------------------------------------------------
Total                                                 $768,936     $734,853     $2,368,052     $2,332,356
=========================================================================================================
<FN>
Expected maturities will differ from contractual maturities because borrowers may have the right to call
or prepay obligations with or without call or prepayment penalties.
</FN>
</TABLE>


The table below provides information on realized gross gains and realized gross
losses on sales from the available for sale portfolio for the years ended
December 31:


<TABLE>
<CAPTION>
                                       Available                  Available
                                       for Sale -                 for Sale -
(Dollars in thousands)                    Debt                      Equity                    Total
- -----------------------------------------------------------------------------------------------------
<S>                                      <C>                       <C>                        <C>
1999
Gross gains on sales                     $  10                     $3,122                     $3,132
Gross losses on sales                      (84)                       (24)                      (108)
- -----------------------------------------------------------------------------------------------------
1998
Gross gains on sales                     $ 323                     $6,804                     $7,127
Gross losses on sales                     (292)                        --                       (292)
- -----------------------------------------------------------------------------------------------------
1997
Gross gains on sales                     $ 373                     $  214                     $  587
Gross losses on sales                     (441)                        --                       (441)
- -----------------------------------------------------------------------------------------------------
</TABLE>


Losses totaling $.8 million, $2.9 million and $1.1 million for the years 1999,
1998 and 1997, respectively, were recognized for securities that, in the opinion
of management, have been permanently impaired.


<PAGE>   49
NOTE 4 - LOANS

A summary of the major categories of loans outstanding at December 31 is shown
below:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                             1999             1998
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                                                                           <C>                <C>
Commercial                                                                                    $ 4,430,516       $ 4,116,918
Consumer:
     Real estate*                                                                               2,265,466         2,041,579
     Auto                                                                                         454,427           443,674
     Student                                                                                      301,139           274,763
     Other                                                                                        260,800           258,766
- ---------------------------------------------------------------------------------------------------------------------------
Total consumer                                                                                  3,281,832         3,018,782
Permanent mortgage                                                                                528,907           423,200
Credit card receivables                                                                           607,205           594,467
Real estate construction                                                                          485,580           375,890
Nonaccrual                                                                                         29,118            27,807
- ---------------------------------------------------------------------------------------------------------------------------
     Loans, net of unearned income**                                                            9,363,158         8,557,064
Allowance for loan losses                                                                         139,603           136,013
- ---------------------------------------------------------------------------------------------------------------------------
Total net loans                                                                               $ 9,223,555       $ 8,421,051
===========================================================================================================================
<FN>
 * Consumer real estate loans included $2.1 billion and $2.0 billion of first and second liens and home equity loans at
   December 31, 1999 and 1998, respectively.
** Loans are presented net of $.2 million and $4.7 million of unearned income at December 31, 1999 and 1998, respectively.
</FN>
</TABLE>


Nonperforming loans consist of loans which management has identified as
impaired, other nonaccrual loans and loans which have been restructured. At
December 31, 1999 and 1998, there were no outstanding commitments to advance
additional funds to customers whose loans had been restructured. The following
table presents nonperforming loans at December 31:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                             1999               1998
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                                                                              <C>               <C>
Impaired loans                                                                                   $  7,514          $ 12,111
Other nonaccrual loans                                                                             21,604            15,696
- ---------------------------------------------------------------------------------------------------------------------------
Total nonperforming loans                                                                        $ 29,118          $ 27,807
===========================================================================================================================
</TABLE>


Interest income received during 1999 for impaired loans was $.5 million and for
other nonaccrual loans was $.9 million. Under their original terms, interest
income would have been approximately $1.2 million for the impaired loans and
$1.8 million for the other nonaccrual loans outstanding at December 31, 1999.
The average balance of impaired loans was approximately $12.5 million for 1999
and $9.1 million for 1998.




<PAGE>   50


Activity in the allowance for loan losses related to non-impaired and impaired
loans for years ended December 31 is summarized as follows:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                       Non-impaired         Impaired            Total
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                          <C>                  <C>              <C>
Balance at December 31, 1996                                                 $ 114,217           $  3,531          $ 117,748
Provision for loan losses                                                       46,007              5,108             51,115
Charge-offs                                                                    (48,974)            (5,301)           (54,275)
Loan recoveries                                                                 10,857                414             11,271
- -----------------------------------------------------------------------------------------------------------------------------
     Net charge-offs                                                           (38,117)            (4,887)           (43,004)
- -----------------------------------------------------------------------------------------------------------------------------
Balance at December 31, 1997                                                   122,107              3,752            125,859
Transfer of allowance due to securitizations                                    (3,575)                 -             (3,575)
Allowance from acquisitions                                                        140                  -                140
Provision for loan losses                                                       48,474              2,877             51,351
Charge-offs                                                                    (43,384)            (5,138)           (48,522)
Loan recoveries                                                                  9,810                950             10,760
- -----------------------------------------------------------------------------------------------------------------------------
     Net charge-offs                                                           (33,574)            (4,188)           (37,762)
- -----------------------------------------------------------------------------------------------------------------------------
Balance at December 31, 1998                                                   133,572              2,441            136,013
Transfer of allowance due to securitizations                                    (1,790)                 -             (1,790)
Adjustment due to divestiture                                                     (893)                 -               (893)
Provision for loan losses                                                       49,962              7,961             57,923
Charge-offs                                                                    (50,156)           (10,069)           (60,225)
Loan recoveries                                                                  6,283              2,292              8,575
- -----------------------------------------------------------------------------------------------------------------------------
     Net charge-offs                                                           (43,873)            (7,777)           (51,650)
- -----------------------------------------------------------------------------------------------------------------------------
BALANCE AT DECEMBER 31, 1999                                                 $ 136,978           $  2,625          $ 139,603
=============================================================================================================================
</TABLE>

Certain executive officers and directors (and their associates) of First
Tennessee were loan customers during 1999 and 1998. Such loans are at normal
credit terms, including interest rates and collateral, and do not represent
more than a normal risk of collection. The following is a summary of related
party loans outstanding and the activity for the years ended December 31:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                             1999               1998
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                              <C>                <C>
Balance at beginning of year                                                                    $  70,731          $  85,867
Additions                                                                                         279,183            165,049
Deletions:
     Repayments                                                                                  (274,936)          (141,738)
     No longer related                                                                             (6,780)           (38,447)
- -----------------------------------------------------------------------------------------------------------------------------
Total deletions                                                                                  (281,716)          (180,185)
- -----------------------------------------------------------------------------------------------------------------------------
BALANCE AT END OF YEAR                                                                          $  68,198          $  70,731
=============================================================================================================================
</TABLE>


Included in "Other assets" and in "Other liabilities" on the Consolidated
Statements of Condition are amounts due from customers on acceptances and bank
acceptances outstanding of $7.4 million and $6.9 million at December 31, 1999
and 1998, respectively.




<PAGE>   51


NOTE 5 - PREMISES, EQUIPMENT AND LEASES

Premises and equipment at December 31 are summarized below:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                             1999             1998
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                             <C>              <C>
Land                                                                                            $  34,404        $  32,026
Buildings                                                                                         171,876          154,758
Leasehold improvements                                                                             56,033           41,009
Furniture, fixtures and equipment                                                                 278,949          229,062
- ----------------------------------------------------------------------------------------------------------------------------
    Premises and equipment, at cost                                                               541,262          456,855
Less accumulated depreciation and amortization                                                    235,743          202,563
- ----------------------------------------------------------------------------------------------------------------------------
Premises and equipment, net                                                                     $ 305,519        $ 254,292
============================================================================================================================
</TABLE>

First Tennessee is obligated under a number of noncancelable operating leases
for premises and equipment with terms up to 20 years, which may include the
payment of taxes, insurance and maintenance costs.

Minimum future lease payments for operating leases on premises and equipment at
December 31, 1999, are shown below:

<TABLE>
<CAPTION>
(Dollars in thousands)
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                              <C>
2000                                                                                                             $  39,347
2001                                                                                                                33,406
2002                                                                                                                26,123
2003                                                                                                                18,192
2004                                                                                                                11,225
2005 and after                                                                                                      40,048
- ----------------------------------------------------------------------------------------------------------------------------
Total minimum lease payments                                                                                     $ 168,341
============================================================================================================================
<FN>
Payments required under capital leases are not material.
</FN>
</TABLE>

Aggregate minimum income under sublease agreements for these periods is $2.5
million.

Rent expense incurred under all operating lease obligations was as follows for
the years ended December 31:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                          1999               1998             1997
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                           <C>                <C>              <C>
Rent expense, gross                                                           $ 56,656           $ 35,857         $ 29,820
Rent income                                                                     (2,810)            (1,901)          (1,670)
- ----------------------------------------------------------------------------------------------------------------------------
Rent expense, net                                                             $ 53,846           $ 33,956         $ 28,150
============================================================================================================================
</TABLE>





<PAGE>   52


NOTE 6 - CAPITALIZED MORTGAGE SERVICING RIGHTS

Following is a summary of changes in capitalized mortgage servicing rights, net
of accumulated amortization, included in the Consolidated Statements of
Condition:

<TABLE>
<CAPTION>
(Dollars in thousands)
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                               <C>
December 31, 1996                                                                                                  $ 266,027
Addition of mortgage servicing rights                                                                                182,959
Amortization                                                                                                         (37,452)
Sales of mortgage servicing rights                                                                                    (2,613)
- -----------------------------------------------------------------------------------------------------------------------------
December 31, 1997                                                                                                    408,921
Addition of mortgage servicing rights                                                                                435,893
Amortization                                                                                                         (95,507)
Net hedge gains applied                                                                                              (84,557)
Sales of mortgage servicing rights                                                                                      (312)
- -----------------------------------------------------------------------------------------------------------------------------
December 31, 1998                                                                                                    664,438
Addition of mortgage servicing rights                                                                                420,046
Amortization                                                                                                        (103,471)
Net hedge losses applied                                                                                              70,529
Sales of mortgage servicing rights                                                                                  (133,066)
Purchase of mortgage servicing rights                                                                                 28,388
Conversion to interest only strip*                                                                                  (120,654)
- -----------------------------------------------------------------------------------------------------------------------------
DECEMBER 31, 1999                                                                                                  $ 826,210
=============================================================================================================================
<FN>
*Excess of servicing fair value over the contractually specified servicing.
</FN>
</TABLE>


The mortgage servicing rights at December 31, 1999 and 1998, had estimated
market values of approximately $876.3 million and $685.1 million, respectively.
These balances represent the rights to service approximately $41.5 billion and
$34.0 billion of mortgage loans at December 31, 1999 and 1998. In addition,
First Tennessee had approximately $1.3 billion and $1.6 billion in unpaid
principal balance of mortgage loans for which the servicing rights were not
capitalized at December 31, 1999 and 1998. These mortgage servicing rights had
estimated market values of $5.2 million and $10.2 million, respectively. No
valuation allowance due to impairment was required as of December 31, 1999 or
1998.


NOTE 7 - INTANGIBLE ASSETS

Following is a summary of intangible assets, net of accumulated amortization,
included in the Consolidated Statements of Condition:

<TABLE>
<CAPTION>
                                                                                                                Premium on
                                                                                                                Purchased
                                                                                                                 Deposits
(Dollars in thousands)                                                                            Goodwill      and Assets
- ---------------------------------------------------------------------------------------------------------------------------
<S>                                                                                              <C>              <C>
December 31, 1996                                                                                $  87,643        $ 31,822
Amortization expense                                                                                (4,343)         (5,288)
Acquisitions                                                                                           377           2,200
- ---------------------------------------------------------------------------------------------------------------------------
December 31, 1997                                                                                   83,677          28,734
Amortization expense                                                                                (5,463)         (5,651)
Acquisitions                                                                                        29,256           2,292
- ---------------------------------------------------------------------------------------------------------------------------
December 31, 1998                                                                                  107,470          25,375
Amortization expense                                                                                (5,665)         (4,827)
Acquisitions                                                                                        10,491             724
- ---------------------------------------------------------------------------------------------------------------------------
DECEMBER 31, 1999                                                                                $ 112,296        $ 21,272
===========================================================================================================================
</TABLE>


<PAGE>   53


NOTE 8 - TIME DEPOSIT MATURITIES

Following is a table of maturities for time deposits outstanding at December
31, 1999, which include "Certificates of deposit under $100,000 and other time"
and "Certificates of deposit $100,000 and more". "Certificates of deposit
$100,000 and more" totaled $2.4 billion at December 31, 1999. Time deposits are
included in "Interest-bearing" deposits on the Consolidated Statements of
Condition.

<TABLE>
<CAPTION>
(Dollars in thousands)
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                             <C>
2000                                                                                                            $ 3,835,616
2001                                                                                                                451,129
2002                                                                                                                231,892
2003                                                                                                                 89,948
2004 and after                                                                                                      110,451
- ----------------------------------------------------------------------------------------------------------------------------
Total                                                                                                           $ 4,719,036
============================================================================================================================
</TABLE>


NOTE 9 - SHORT-TERM BORROWINGS


Short-term borrowings include federal funds purchased and securities sold under
agreements to repurchase, commercial paper, and other borrowed funds which
include term federal funds purchased, short-term bank notes, and advances from
the Federal Home Loan Bank. The advances from the Federal Home Loan Bank, which
totaled $200 million at December 31, 1999, are collateralized 150 percent with
first-lien permanent mortgage loans of FTBNA.

Federal funds purchased and securities sold under agreements to repurchase and
commercial paper generally have maturities of less than 90 days. Other
short-term borrowings have original maturities of one year or less.

The detail of these borrowings for the years 1999, 1998 and 1997 is presented
in the following table:

<TABLE>
<CAPTION>
                                                                        Federal Funds
                                                                        Purchased and
                                                                        Securities Sold                           Other
                                                                       Under Agreements        Commercial       Short-term
(Dollars in thousands)                                                  to Repurchase             Paper         Borrowings
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                        <C>                  <C>            <C>
1999
Average balance                                                            $ 2,292,857          $ 18,268       $ 1,613,124
Year-end balance                                                             2,856,282            16,272         1,533,957
Maximum month-end outstanding                                                2,856,282            21,221         1,801,230
Average rate for the year                                                         4.57%             4.18%             5.44%
Average rate at year-end                                                          4.61              4.63              6.00
- ----------------------------------------------------------------------------------------------------------------------------
1998
Average balance                                                            $ 2,456,449          $ 22,337       $ 1,263,121
Year-end balance                                                             2,912,018            23,203         1,404,071
Maximum month-end outstanding                                                3,733,294            26,958         1,511,624
Average rate for the year                                                         4.99%             4.59%             5.79%
Average rate at year-end                                                          4.79              4.12              5.19
- ----------------------------------------------------------------------------------------------------------------------------
1997
Average balance                                                            $ 1,790,130          $ 20,792       $   642,235
Year-end balance                                                             2,085,679            23,176           679,212
Maximum month-end outstanding                                                2,085,679            24,170           873,739
Average rate for the year                                                         5.01%             4.64%             6.23%
Average rate at year-end                                                          5.56              4.70              6.07
- ----------------------------------------------------------------------------------------------------------------------------
</TABLE>


At December 31, 1999, $50 million of borrowings under unsecured lines of credit
from non-affiliated banks were available to the parent company to provide for
general liquidity needs at an annual facility fee of .10 percent.


<PAGE>   54


NOTE 10 - TERM BORROWINGS

The following table presents information pertaining to term borrowings (debt
with original maturities greater than one year) for First Tennessee and its
subsidiaries at December 31:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                         1999         1998
- ------------------------------------------------------------------------------------------------------------------
<S>                                                                                         <C>           <C>
FIRST TENNESSEE NATIONAL CORPORATION:
Subordinated capital notes:
    Matures on November 15, 2005 -- 6 3/4%                                                  $ 74,520      $ 74,438
    Matured on June 1, 1999 -- 10 3/8%                                                            --        74,962
FIRST TENNESSEE BANK NATIONAL ASSOCIATION:
Notes payable to Federal Home Loan Bank*:
    Matures on September 16, 2002 -- 5.42%                                                    50,000            --
    Matures through November 1, 2009 -- 8.10%                                                  1,983         2,183
    Matures through January 1, 2028 -- 4.00%                                                      41            41
    Matures through May 1, 2028 -- 4.00%                                                          39            40
    Matures through June 1, 2029 -- 4.00%                                                         43            --
    Matured on January 29, 1999 -- 7.95%                                                          --        15,000
Subordinated bank notes:
    Matures on April 1, 2008 -- 6.40%                                                         89,420        99,277
    Matures on December 1, 2008 -- 5.75%                                                     140,274       148,409
Industrial Development Bond Payable to City of Alcoa, Tennessee; matured 1999 -- 6.50%            --           100
FT REAL ESTATE SECURITIES COMPANY, INC.:
Preferred stock minority interest                                                                 99            --
FIRST NATIONAL BANK OF SPRINGDALE
Notes payable to Federal Home Loan Bank*:
    Matures through April 1, 2009 -- 5.885%                                                    1,000            --
    Matures through June 2, 2009 -- 5.885%                                                       600            --
    Matures through May 1, 2009 -- 5.698%                                                        644            --
- ------------------------------------------------------------------------------------------------------------------
Total                                                                                       $358,663      $414,450
==================================================================================================================
<FN>
* These Federal Home Loan Bank borrowings are collateralized with first-lien permanent mortgage loans.
</FN>
</TABLE>

Annual principal repayment requirements as of December 31, 1999, are as
follows:

<TABLE>
<CAPTION>
(Dollars in thousands)
- ------------------------------------------------------------------------------------------------------------------
<S>                                                                                                       <C>
2000                                                                                                      $    336
2001                                                                                                           371
2002                                                                                                        50,374
2003                                                                                                           378
2004                                                                                                           381
2005 and after                                                                                             309,234
- ------------------------------------------------------------------------------------------------------------------
</TABLE>


All subordinated capital and bank notes are unsecured and are subordinate to
other present and future senior indebtedness. These notes qualify as Tier 2
risk-based capital under the Federal Reserve Board and Office of the
Comptroller of the Currency guidelines for assessing capital adequacy. The
subordinated capital and bank notes may not be redeemed or prepaid prior to
maturity.

<PAGE>   55


NOTE 11 - GUARANTEED PREFERRED BENEFICIAL INTERESTS IN FIRST TENNESSEE'S
          JUNIOR SUBORDINATED DEBENTURES

On December 30, 1996, First Tennessee, through its underwriters, sold to
institutional investors $100 million of capital securities. First Tennessee
Capital I (Capital I), a Delaware business trust wholly owned by First
Tennessee, issued $100 million of Capital Securities, Series A at 8.07%. The
proceeds were upstreamed to First Tennessee as junior subordinated debt under
the same terms and conditions. First Tennessee has, through various contractual
arrangements, fully and unconditionally guaranteed all of Capital I's
obligations with respect to the capital securities. These capital securities
qualify as Tier I capital and are presented in the Consolidated Statements of
Condition as "Guaranteed Preferred Beneficial Interests in First Tennessee's
Junior Subordinated Debentures." The sole asset of Capital I is $103 million of
junior subordinated debentures issued by First Tennessee. These junior
subordinated debentures also carry an interest rate of 8.07 percent. Both the
capital securities of Capital I and the junior subordinated debentures of First
Tennessee will mature on January 6, 2027; however, under certain circumstances,
the maturity of both may be shortened to a date not earlier than January 6,
2017. During 1997, under an accelerated purchase program, a portion of the
proceeds from this issuance was used to repurchase 3.8 million shares of First
Tennessee's common stock at a cost of $83.3 million.


NOTE 12 - OTHER INCOME AND OTHER EXPENSE

Following is detail concerning "All other income and commissions" and "All
other expense" as presented in the Consolidated Statements of Income:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                            1999             1998            1997
- -------------------------------------------------------------------------------------------------------------------------
<S>                                                                            <C>              <C>              <C>
ALL OTHER INCOME AND COMMISSIONS:
Other service charges                                                          $ 17,430         $ 14,863         $ 10,474
Check clearing fees                                                              11,143            9,199           13,043
Insurance premiums and commissions                                               10,912            8,725            6,457
Other                                                                            80,419           42,871           31,496
- -------------------------------------------------------------------------------------------------------------------------
Total                                                                          $119,904         $ 75,658         $ 61,470
=========================================================================================================================
ALL OTHER EXPENSE:
Amortization of hedge instruments                                              $ 49,414         $ 13,345         $  4,867
Contract employment                                                              43,685           35,937           17,420
Advertising and public relations                                                 30,187           25,184           18,722
Legal and professional fees                                                      22,492           24,551           13,999
Supplies                                                                         22,006           20,195           15,267
Travel and entertainment                                                         18,698           19,485           13,802
Computer software                                                                15,410           11,629            6,731
Distributions on guaranteed preferred securities                                  8,070            8,070            8,070
Foreclosed real estate                                                            6,585           31,019           10,827
Fed service fees                                                                  6,471            5,307            5,799
Deposit insurance premium                                                         1,790            1,578            1,485
Other                                                                            55,500           58,107           43,470
- -------------------------------------------------------------------------------------------------------------------------
Total                                                                          $280,308         $254,407         $160,459
=========================================================================================================================
</TABLE>



<PAGE>   56

NOTE 13 - COMPONENTS OF OTHER COMPREHENSIVE INCOME

Following is detail of "Accumulated other comprehensive income" as presented in
the Consolidated Statements of Condition:

<TABLE>
<CAPTION>
                                                                                                       Accumulated
                                                                        Gain/(Loss)       Tax            Other
                                                                        Before-Tax     (Expense)/     Comprehensive
(Dollars in thousands)                                                    Amount        Benefit          Income
- -------------------------------------------------------------------------------------------------------------------
<S>                                                                       <C>          <C>            <C>
December 31, 1996                                                                                     $  2,697
Other comprehensive income:
    Unrealized market adjustments for the period                          $ 19,842     $ (7,642)        12,200
    Less: adjustment for net losses included in net income                    (713)         277           (436)
- ------------------------------------------------------------------------------------------------      -------------
December 31, 1997                                                         $ 20,555     $ (7,919)        15,333
================================================================================================
Other comprehensive income:
    Unrealized market adjustments for the period                          $    (51)    $     19            (32)
    Less: adjustment for net gains included in net income                    3,976       (1,547)         2,429
- ------------------------------------------------------------------------------------------------     -------------
December 31, 1998                                                         $ (4,027)    $  1,566         12,872
================================================================================================
Other comprehensive income:
    Unrealized market adjustments for the period                          $(54,472)    $ 21,227        (33,245)
    Less: adjustment for net gains included in net income                    2,257         (878)         1,379
- ------------------------------------------------------------------------------------------------      -------------
DECEMBER 31, 1999                                                         $(56,729)    $ 22,105       $(21,752)
================================================================================================      =============
</TABLE>



NOTE 14 - REGULATORY CAPITAL

First Tennessee is subject to various regulatory capital requirements
administered by the federal banking agencies. Failure to meet minimum capital
requirements can initiate certain mandatory, and possibly additional
discretionary actions by regulators that, if undertaken, could have a direct
material effect on First Tennessee's financial statements. Under capital
adequacy guidelines and the regulatory framework for prompt corrective action,
specific capital guidelines that involve quantitative measures of assets,
liabilities and certain off-balance sheet items as calculated under regulatory
accounting practices must be met. Capital amounts and classification are also
subject to qualitative judgment by the regulators about components, risk
weightings and other factors.

Quantitative measures established by regulation to ensure capital adequacy
require First Tennessee to maintain minimum amounts and ratios of total and
Tier 1 capital to risk-weighted assets, and of Tier 1 capital to average assets
(leverage). Management believes, as of December 31, 1999, that First Tennessee
met all capital adequacy requirements to which it was subject.

The most recent notification from the Office of the Comptroller of the Currency
at January 20, 1999, categorized First Tennessee as well capitalized. To be
categorized as well capitalized First Tennessee must maintain minimum total
risk-based, Tier 1 risk-based, and Tier 1 leverage ratios as set forth in the
table. In the opinion of management, no conditions or events have occurred
since that notification that would change First Tennessee's category.

<PAGE>   57



The actual capital amounts and ratios of First Tennessee and FTBNA (the primary
banking subsidiary of First Tennessee) are presented in the table below:

<TABLE>
<CAPTION>
                                                      First Tennessee National                   First Tennessee Bank
                                                            Corporation                          National Association
                                                    ----------------------------              ------------------------
(Dollars in thousands)                                 Amount        Ratio                       Amount         Ratio
- ----------------------------------------------------------------------------------------------------------------------
<S>                                                <C>               <C>                      <C>              <C>
AS OF DECEMBER 31, 1999:
Actual:
Total Capital                                      $ 1,666,565       12.00%                   $ 1,494,824      11.18%
Tier 1 Capital                                       1,218,075        8.77                      1,128,553       8.44
Leverage                                             1,218,075        6.53                      1,128,553       6.35

For Capital Adequacy Purposes:
Total Capital                                        1,111,462  >=    8.00                      1,069,575  >=   8.00
Tier 1 Capital                                         555,731  >=    4.00                        534,788  >=   4.00
Leverage                                               746,400  >=    4.00                        711,379  >=   4.00

To Be Well Capitalized Under Prompt
    Corrective Action Provisions:
Total Capital                                        1,389,327  >=   10.00                      1,336,969  >=  10.00
Tier 1 Capital                                         833,596  >=    6.00                        802,181  >=   6.00
Leverage                                               933,000  >=    5.00                        889,224  >=   5.00
- ----------------------------------------------------------------------------------------------------------------------
As of December 31, 1998:
Actual:
Total Capital                                      $ 1,576,009       11.91%                   $ 1,424,980      11.24%
Tier 1 Capital                                       1,038,484        7.85                        968,458       7.64
Leverage                                             1,038,484        5.54                        968,458       5.43

For Capital Adequacy Purposes:                                                                  1,013,884  >=   8.00
Total Capital                                        1,058,613  >=    8.00                        506,942  >=   4.00
Tier 1 Capital                                         529,307  >=    4.00                        713,870  >=   4.00
Leverage                                               749,176  >=    4.00

To Be Well Capitalized Under Prompt
    Corrective Action Provisions:
Total Capital                                        1,323,267  >=   10.00                      1,267,355  >=  10.00
Tier 1 Capital                                         793,960  >=    6.00                        760,413  >=   6.00
Leverage                                               936,470  >=    5.00                        892,338  >=   5.00
- ----------------------------------------------------------------------------------------------------------------------
</TABLE>

The following table details the actual regulatory capital ratios for other bank
subsidiaries at December 31, 1999:

<TABLE>
<CAPTION>
                                                                                   FNB                      Peoples and
                                                                     CBT(1)    Springdale(2)    Peoples(3)    Union(4)
- ------------------------------------------------------------------------------------------------------------------------
<S>                                                                  <C>       <C>              <C>         <C>
AS OF DECEMBER 31, 1999:
Total Capital                                                        12.27%        16.27%         17.05%        11.17%
Tier 1 Capital                                                       11.01         15.27          15.80         10.07
Leverage                                                              7.40          9.51          10.22          6.84
- ------------------------------------------------------------------------------------------------------------------------
<FN>
(1)  Cleveland Bank and Trust Company     (2)  First National Bank of Springdale     (3)  Peoples Bank of Senatobia
(4)  Peoples and Union Bank
</FN>
</TABLE>

<PAGE>   58


NOTE 15 - INCOME TAXES

The components of income tax expense are as follows:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                1999            1998            1997
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                <C>             <C>             <C>
Current:
    Federal                                                                        $  64,615       $  45,374       $  68,665
    State                                                                            (14,342)         (2,286)          3,409
Deferred:
    Federal                                                                           60,276          68,528          34,674
    State                                                                             21,357          14,926          10,847
- ----------------------------------------------------------------------------------------------------------------------------
Total                                                                              $ 131,906       $ 126,542       $ 117,595
============================================================================================================================
</TABLE>



The effective tax rates for 1999, 1998 and 1997 were 34.82 percent, 35.86
percent and 37.32 percent, respectively. Income tax expense was different than
the amounts computed by applying the statutory federal income tax rate to
income before income taxes because of the following:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                1999            1998            1997
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                <C>             <C>             <C>
Federal income tax rate                                                                   35%             35%             35%
- -----------------------------------------------------------------------------------------------------------------------------
Tax computed at statutory rate                                                     $ 132,803       $ 123,523       $ 110,274
Increase/(decrease) resulting from:
    Tax-exempt interest                                                               (1,454)         (2,145)         (2,494)
    State income taxes                                                                 4,760           8,222           9,073
    Other                                                                             (4,203)         (3,058)            742
- -----------------------------------------------------------------------------------------------------------------------------
Total                                                                              $ 131,906       $ 126,542       $ 117,595
===-=========================================================================================================================
</TABLE>


A deferred tax asset or liability is recognized for the tax consequences of
temporary differences between the financial statement carrying amounts and the
tax bases of existing assets and liabilities. The tax consequence is calculated
by applying enacted statutory tax rates, applicable to future years, to these
temporary differences. Temporary differences which gave rise to deferred tax
(assets)/liabilities at December 31, 1999 and 1998, were as follows:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                                                 1999            1998
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                <C>             <C>
DEFERRED TAX ASSETS:
Loss reserves                                                                                      $ (67,278)      $ (66,332)
Net operating loss carryforwards                                                                      (4,700)         (4,381)
Investments in securities                                                                            (13,757)         (1,303)
Other                                                                                                (14,365)         (9,362)
- -----------------------------------------------------------------------------------------------------------------------------
    Gross deferred tax assets                                                                       (100,100)        (81,378)
- -----------------------------------------------------------------------------------------------------------------------------
DEFERRED TAX LIABILITIES:
Capitalized mortgage servicing rights                                                                283,272         216,413
Depreciation and amortization                                                                         10,945           9,754
Investments in securities                                                                             10,423           8,044
Deferred loan fees                                                                                     7,988           2,218
Federal Home Loan Bank stock                                                                           7,783           6,120
Other                                                                                                 28,113          26,756
- -----------------------------------------------------------------------------------------------------------------------------
    Gross deferred tax liabilities                                                                   348,524         269,305
- -----------------------------------------------------------------------------------------------------------------------------
Net deferred tax liabilities                                                                       $ 248,424       $ 187,927
=========-===================================================================================================================
</TABLE>


<PAGE>   59


NOTE 16 - EARNINGS PER SHARE

The following table shows a reconciliation of earnings per share to diluted
earnings per share. All share and per share data have been adjusted to reflect
the 1998 two-for-one stock split.

<TABLE>
<CAPTION>
(Dollars in thousands, except per share data)                   1999                    1998               1997
- -------------------------------------------------------------------------------------------------------------------
<S>                                                        <C>                     <C>                 <C>
EARNINGS PER SHARE COMPUTATION:
Net income                                                 $    247,533            $    226,380        $    197,472

Weighted average shares outstanding                         130,161,432             128,056,450         128,365,434
Shares attributable to deferred compensation                    411,331                 178,556                  --
- -------------------------------------------------------------------------------------------------------------------
Total weighted average shares outstanding                   130,572,763             128,235,006         128,365,434

Earnings per share                                         $       1.90            $       1.77        $       1.54
===================================================================================================================
DILUTED EARNINGS PER SHARE COMPUTATION:
Net income                                                 $    247,533            $    226,380        $    197,472

Weighted average shares outstanding                         130,572,763             128,235,006         128,365,434
Dilutive effect due to stock options                          3,406,177               3,627,484           3,621,498
- -------------------------------------------------------------------------------------------------------------------
Weighted average shares outstanding, as adjusted            133,978,940             131,862,490         131,986,932

Diluted earnings per share                                 $       1.85            $       1.72        $       1.50
===================================================================================================================
</TABLE>


NOTE 17 - RESTRICTIONS, CONTINGENCIES AND OTHER DISCLOSURES

RESTRICTIONS ON CASH AND DUE FROM BANKS. The commercial banking subsidiaries of
First Tennessee are required to maintain average reserve and clearing balances
with the Federal Reserve Bank under the Federal Reserve Act and Regulation D.
The balances required at December 31, 1999 and 1998, were $203.2 million and
$213.4 million, respectively. These reserves are included in "Cash and due from
banks" on the Consolidated Statements of Condition.

RESTRICTIONS ON DIVIDENDS. Dividends are paid by First Tennessee from its
assets which are mainly provided by dividends from its subsidiaries. Certain
regulatory restrictions exist regarding the ability of the banking subsidiaries
to transfer funds to First Tennessee in the form of cash, dividends, loans or
advances. As of December 31, 1999, the banking subsidiaries had undivided
profits of $1,003.8 million of which $293.5 million was available for
distribution to First Tennessee as dividends without prior regulatory approval.

RESTRICTIONS ON INTERCOMPANY TRANSACTIONS. Under Federal banking law, banking
subsidiaries may not extend credit to the parent company in excess of 10
percent of the banks' capital stock and surplus, as defined, or $157.5 million
at December 31, 1999. The parent company had borrowings of $53.2 million from
FTBNA at December 31, 1999. Certain loan agreements also define other
restricted transactions related to additional borrowings.

CONTINGENCIES. In June 1998, a judgment entered in the circuit court of Houston
County, Alabama became final, approving a settlement of a class action filed
against FTBNA on behalf of persons in Alabama who had financed with FTBNA their
purchases of satellite dish television systems (satellite systems). All
individual lawsuits previously filed in state court in Alabama relating to the
financing of satellite systems by FTBNA were finally settled in 1997.

In May 1996, FTBNA was also named as a defendant in a purported nationwide
class action lawsuit filed in federal court in Alabama in which plaintiffs
assert that FTBNA and another defendant engaged in unfair and deceptive
practices in connection with the financing of satellite systems. The complaint
alleges violations of the Truth in Lending Act (TILA) and the federal RICO
statute, and fraud by suppression with respect to Alabama residents. In
addition to these theories, plaintiffs proceed against FTBNA on an agency
theory. The complaint seeks unquantified compensatory, triple, and punitive
damages. FTBNA has filed a motion requesting the dismissal of plaintiffs' RICO
and fraudulent suppression claims, but the court has not ruled on the motion.
The plaintiffs have filed motions seeking certification of a nationwide class
on the TILA and RICO claims and a statewide subclass on the fraud claims. In
February, 2000, the Magistrate Judge filed a recommendation granting in part
and denying in part plaintiffs' motion, concluding that the case should be
certified as a nationwide class action on the TILA statutory damages claim
which has a cap of $500,000 plus attorney fees. The Magistrate Judge also
stated that it was his recommendation that no other classes be certified. FTBNA
is filing objections to the Magistrate Judge's recommendation. In addition to



<PAGE>   60


the Alabama lawsuits, in September 1997, a nationwide class action was filed in
state court in Tennessee relating to the same satellite systems financing
program. The complaint asserts that material facts were withheld from the
purchasers in connection with the financing, that FTBNA and First Tennessee were
unjustly enriched from the sale of such systems, and that FTBNA and First
Tennessee violated the Tennessee Consumer Protection Act. The trial court
entered an order of conditional class certification and FTBNA and First
Tennessee have requested a review of that certification order for the purpose of
having the conditional order set aside. In 1999, three additional cases relating
to the financing of satellite systems by FTBNA were filed. One case, originally
filed in the Circuit Court of Humphreys County, Mississippi, was removed to the
United States District court for the Northern District of Mississippi where it
is now pending. Plaintiffs allege violations of a Mississippi statute,
Mississippi common law, and seek recission and cancellation of the contracts.
The complaint seeks $45 million in actual damages and $900 million in punitive
damages. In a second case, filed in the Circuit Court of Clark County, Arkansas,
plaintiffs allege various statutory and common law causes of action under the
laws of the state of Arkansas, including violation of Arkansas usury statute in
connection with FTBNA's financing of satellite purchases. Unquantified punitive
and actual damages are being sought. The third case, filed in Circuit Court of
Dallas County, Arkansas, was filed by a plaintiff seeking recovery on behalf of
herself and other Arkansas customers of FTBNA for recovery of certain finance
charges and/or interest paid to FTBNA and for recovery of damages pursuant to
the Arkansas Home Solicitation Sales Act relative to the purchase and financing
of home satellite systems. The complaint seeks actual and punitive damages in an
unquantified amount for the plaintiff and class members. The complaint also
asserts that FTBNA violated the Arkansas Home Solicitation Sales Act in not
disclosing certain information required to be disclosed. FTBNA and First
Tennessee deny liability, deny that any co-defendant is their agent, and intend
to defend these actions vigorously.

In January 2000, the Tennessee Court of Appeals reversed an award of $9 million
in punitive damages which had previously been rendered against FTBNA and
affirmed an award of $209,156 in compensatory damages against FTBNA as well as
a $60,000 award in favor of First Tennessee against the plaintiff. In July
1998, a judgment had been rendered in the Chancery Court of Shelby County,
Tennessee against FTBNA as the successor by merger to Community Bank of
Germantown for $9 million in punitive damages. The court had previously entered
a judgment against FTBNA in the amount of $209,156 compensatory damages in
August 1997, and a judgment in favor of FTBNA against the plaintiff in the
amount of $60,000. The plaintiff had claimed that Community Bank of Germantown
had obtained additional collateral on a loan by promising to make a new loan to
the plaintiff, which was never made. The litigation was pending at the time of
First Tennessee's acquisition of Community Bank of Germantown in February 1995.
FTBNA had appealed the decision of the Chancery Court.

In addition to these cases, various other claims and lawsuits are pending
against First Tennessee and its subsidiaries. Although First Tennessee cannot
predict the outcome of the foregoing actions, after consulting with counsel, it
is management's opinion that when resolved, the amount, if any, will not have a
material adverse effect on the consolidated financial statements of First
Tennessee and its subsidiaries.

OTHER DISCLOSURES - BANK OWNED LIFE INSURANCE. First Tennessee has purchased
life insurance on certain of its employees and is the beneficiary on these
policies. At December 31, 1999, the cash surrender value of these policies,
which is included in "Capital markets receivables and other assets" on the
Consolidated Statements of Condition, was $182.7 million. There are no
restrictions on the proceeds from these benefits, and First Tennessee has not
borrowed against the cash surrender value of these policies.



NOTE 18 - SHAREHOLDER PROTECTION RIGHTS AGREEMENT

On October 20, 1998, First Tennessee adopted a Shareholder Protection Rights
Agreement (the "Agreement") and declared a dividend of one right on each
outstanding share of common stock held on November 2, 1998, or issued
thereafter and prior to the time the rights separate and thereafter pursuant to
options and convertible securities outstanding at the time the rights separate.

The Agreement provides that until the earlier of the tenth business day
(subject to certain adjustments by the board of directors) after a person or
group commences a tender or exchange offer that will, subject to certain
exceptions, result in such person or group owning 10 percent or more of First
Tennessee's common stock, or the tenth business day (subject to certain
adjustments by the board) after the public announcement by First Tennessee that
a person or group owns 10 percent or more of First Tennessee's common stock,
the rights will be evidenced by the common stock certificates, will
automatically trade with the common stock, and will not be exercisable.
Thereafter, separate rights certificates will be distributed, and each right
will entitle its holder to purchase one one-hundredth of a share of
participating preferred stock having economic and voting terms similar to those
of one share of common stock for an exercise price of $150.


<PAGE>   61



If any person or group acquires 10 percent or more of First Tennessee's common
stock, then each right (other than rights beneficially owned by holders of 10
percent or more of the common stock or affiliates, associates or transferees
thereof, which rights become void) will entitle its holder to purchase, for the
exercise price, a number of shares of First Tennessee common stock or
participating preferred stock having a market value of twice the exercise
price. Also, if there is a 10 percent shareholder and First Tennessee is
involved in certain significant transactions, each right will entitle its
holder to purchase, for the exercise price, a number of shares of common stock
of the other party having a market value of twice the exercise price. If any
person or group acquires 10 percent or more (but not more than 50 percent) of
First Tennessee's common stock, First Tennessee's board of directors may, at
its option, exchange one share of First Tennessee common stock or one
one-hundredth of a share of participating preferred stock for each right (other
than rights which have become void). The board of directors may amend the
Agreement in any respect prior to the tenth business day after announcement by
First Tennessee that a person or group has acquired 10 percent or more of First
Tennessee's common stock. The rights will expire on the earliest of one of the
following three times: the time of the exchange described in the second
preceding sentence; December 31, 2009; or the date the rights are redeemed as
described in the following sentence. The rights may be redeemed by the board of
directors for $0.001 per right until 10 business days after First Tennessee
announces that any person or group owns 10 percent or more of First Tennessee's
common stock.

NOTE 19 - SAVINGS, PENSION AND OTHER EMPLOYEE BENEFITS

SAVINGS PLAN. Substantially all employees of First Tennessee are covered by a
contributory savings plan in conjunction with a flexible benefits plan. During
the year, First Tennessee makes contributions to each employee's flexible
benefits plan account. These contributions are based on length of service and a
percentage of the employee's salary. The employees have the option to direct a
portion or all of the contribution into their savings plan accounts. Employees
may also make pre-tax and after-tax personal contributions to the savings plan.
First Tennessee matches the majority of employee pre-tax contributions invested
in First Tennessee's common stock at a rate of $.50 for each $1.00 invested up
to 6 percent of the employee's qualifying salary. Contributions made by First
Tennessee to the flexible benefits plan were $18.8 million for 1999, $15.7
million for 1998 and $13.7 million for 1997.

PENSION PLAN. Substantially all employees of First Tennessee are covered by a
noncontributory, defined benefit pension plan. Pension benefits are based on
years of service, average compensation near retirement and estimated social
security benefits at age 65. The annual funding is based on an actuarially
determined amount using the entry age cost method.

OTHER EMPLOYEE BENEFITS. First Tennessee provides postretirement medical
insurance to full-time employees retiring under the provisions of the First
Tennessee Pension Plan. The postretirement medical plan is contributory with
retiree contributions adjusted annually. The plan is based on criteria that are
a combination of the employee's age and years of service and utilizes a
two-step approach. For any employee retiring on or after January 1, 1995, First
Tennessee will contribute a fixed amount based on years of service and age at
time of retirement.

ACTUARIAL ASSUMPTIONS. The actuarial assumptions used in the defined benefit
pension plan and the other employee benefit plans were as follows:

<TABLE>
<CAPTION>
                                                         Pension Benefits               Postretirement Benefits
- ----------------------------------------------------------------------------------  -----------------------------
                                                     1999        1998      1997         1999      1998     1997
- -----------------------------------------------------------------------------------------------------------------
<S>                                                  <C>         <C>       <C>          <C>       <C>      <C>
WEIGHTED-AVERAGE ASSUMPTIONS AS OF
  SEPTEMBER 30 MEASUREMENT DATE
Discount rate                                          7.50%      6.75%     7.25%        7.50%     6.75%    7.25%
Expected return on plan assets                        10.00      10.00     10.00        10.00     10.00    10.00
Expected return on plan assets dedicated to
  employees who retired prior to January 1, 1993        N/A        N/A       N/A         6.50      6.50     6.50
Rate of compensation increase                          4.00       4.00      4.00          N/A       N/A      N/A
- -----------------------------------------------------------------------------------------------------------------
</TABLE>



<PAGE>   62


The components of net periodic benefit cost for the plan years 1999, 1998, and
1997 were as follows:


<TABLE>
<CAPTION>
                                                          Pension Benefits              Postretirement Benefits
                                                    -----------------------------     --------------------------
(Dollars in thousands)                               1999       1998       1997          1999     1998      1997
- -----------------------------------------------------------------------------------------------------------------
<S>                                                <C>        <C>       <C>           <C>       <C>      <C>
COMPONENTS OF NET PERIODIC BENEFIT COST
Service cost                                       $  8,341   $  7,258  $  5,737      $   832   $   712  $   584
Interest cost                                        11,468      9,971     8,187        1,711     1,637    1,781
Expected return on plan assets                      (20,950)   (18,773)  (16,071)      (1,480)   (1,374)    (906)
Amortization of prior service cost                      322        322       290            3         3        3
Recognized gains & losses                               311          -         -            -      (107)       -
Amortization of transition obligation or asset         (460)      (460)     (460)         989       989      989
- -----------------------------------------------------------------------------------------------------------------
Net periodic benefit cost/(benefit)                $   (968)  $ (1,682) $ (2,317)     $ 2,055   $ 1,860  $ 2,451
=================================================================================================================
</TABLE>

The following table sets forth the plans' funded status reconciled to the
amounts shown in the Consolidated Statements of Condition:

<TABLE>
<CAPTION>
                                                          Pension Benefits       Postretirement Benefits
                                                       ------------------------  ------------------------
(Dollars in thousands)                                   1999          1998         1999         1998
- ---------------------------------------------------------------------------------------------------------
<S>                                                    <C>           <C>         <C>            <C>
CHANGE IN BENEFIT OBLIGATION
Benefit obligation at beginning of plan year           $ 172,065     $ 139,467     $ 26,064     $ 23,241
Service cost                                               8,341         7,258          832          712
Interest cost                                             11,468         9,971        1,711        1,637
Amendments                                                   228             -           43            -
Actuarial (gain)/loss                                    (13,131)       19,939       (1,837)       1,981
Benefits paid                                             (4,932)       (4,570)      (1,754)      (1,507)
- ---------------------------------------------------------------------------------------------------------
Benefit obligation at end of plan year                 $ 174,039     $ 172,065     $ 25,059     $ 26,064
=========================================================================================================

CHANGE IN PLAN ASSETS
Fair value of plan assets at beginning of plan year    $ 228,601     $ 218,342     $ 16,860     $ 12,210
Actual return on plan assets                              32,029        13,288        2,986        1,181
Employer contribution                                      2,854         1,541        1,037        4,976
Benefits paid                                             (4,932)       (4,570)      (1,754)      (1,507)
- ---------------------------------------------------------------------------------------------------------
Fair value of plan assets at end of plan year          $ 258,552     $ 228,601     $ 19,129     $ 16,860
=========================================================================================================

NET FUNDED STATUS AT SEPTEMBER 30                      $  84,513     $  56,536     $ (5,930)    $ (9,204)
Unrecognized net actuarial gain/(loss)                   (15,926)        8,595       (5,423)      (2,080)
Unrecognized net transitional (asset)/obligation          (1,400)       (1,860)      12,851       13,840
Unrecognized prior service cost                            2,588         2,682           75           35
- ---------------------------------------------------------------------------------------------------------
Prepaid/(accrued) benefit cost at September 30            69,775        65,953        1,573        2,591
Contributions paid from October 1 to December 31               -             -          972        1,037
- ---------------------------------------------------------------------------------------------------------
Prepaid/(accrued) benefit cost at December 31          $  69,775     $  65,953     $  2,545     $  3,628
=========================================================================================================
</TABLE>



<PAGE>   63


The following table sets forth the amounts and types of mutual funds managed by
FTBNA that are included in plan assets.

<TABLE>
<CAPTION>
                                                                     Pension Benefits       Postretirement Benefits
                                                                   ---------------------    -----------------------
(Dollars in thousands)                                               1999        1998            1999        1998
- -------------------------------------------------------------------------------------------------------------------
<S>                                                                <C>          <C>          <C>           <C>
First Funds Capital Appreciation Portfolio Class I                  $ 28,717    $ 26,033       $ 1,528     $ 1,165
First Funds Growth & Income Portfolio Class I                        121,391      98,346         6,164       4,358
First Funds Bond Portfolio Class I                                    93,231     102,920         4,275       4,147
- -------------------------------------------------------------------------------------------------------------------
</TABLE>

The cost of health care benefits was projected to increase at an annual per
capita rate of 6.75 percent in 1999 and decrease to a rate of 5.75 percent by
the year 2000 and remain at an even level thereafter. In 1998, the annual rate
of increase was assumed to be 7.75 percent decreasing evenly to a rate of 5.75
percent by the year 2000 and remaining at an even level thereafter. In 1997, the
annual rate of increase was assumed to be 8.75 percent decreasing evenly to a
rate of 5.75 percent by the year 2000 and remaining at that level thereafter.
The health care cost trend rate assumption has a significant effect on the
amounts reported. A one-percentage-point change in assumed health care cost
trend rates would have the following effects:


<TABLE>
<CAPTION>
(Dollars in thousands)                                                         1% Increase             1% Decrease
- -------------------------------------------------------------------------------------------------------------------
<S>                                                                            <C>                     <C>
Adjusted total service and interest cost components                              $ 2,629                   $ 2,489
Adjusted postretirement benefit obligation at end of plan year                    26,194                    24,149
- -------------------------------------------------------------------------------------------------------------------
</TABLE>

First Tennessee provides benefits to former and inactive employees after
employment but before retirement. The obligation/(benefit) recognized in
accordance with accounting standards was $.2 million in 1999, $(.2) million in
1998 and $.6 million in 1997.

Medical and group life insurance expenses incurred for active employees are
shown in the following table:

<TABLE>
<CAPTION>
(Dollars in thousands)                                                            1999         1998         1997
- -------------------------------------------------------------------------------------------------------------------
<S>                                                                             <C>          <C>          <C>
Medical plan expense based on claims incurred                                   $ 14,558     $ 12,322     $ 10,802
Participants                                                                       7,567        6,689        5,652
- -------------------------------------------------------------------------------------------------------------------
Group life insurance expense based on benefits incurred                         $  1,392     $  1,120     $    949
Participants                                                                      10,860       10,097        8,457
- -------------------------------------------------------------------------------------------------------------------
</TABLE>

NOTE 20 - STOCK OPTION, RESTRICTIVE STOCK INCENTIVE, AND DIVIDEND REINVESTMENT
          PLANS

At its January 1998 meeting, the board of directors authorized a two-for-one
split of First Tennessee's common stock. The shares were distributed February
20, 1998, to shareholders of record on February 6, 1998. Share and per share
amounts in the accompanying text and tables have been adjusted for this stock
split.

STOCK OPTION PLANS. First Tennessee issues non-qualified stock options under
various plans to employees, non-employee directors, and bank advisory board
members. The plans provide for the issuance of First Tennessee common stock at a
price equal to its fair market value at the date of grant; however, the exercise
price may be less than the fair market value if the grantee has agreed to
receive the options in lieu of compensation. The foregone compensation plus the
exercise price must equal the fair market value of the stock on the date of
grant. All options expire 10 years from the date of grant, except for those
options that were part of compensation deferral, which expire 20 years from the
date of grant. There were 6,975,674 shares available for option plan grants at
December 31, 1999.



<PAGE>   64

As a result of plan amendments adopted by the board of directors during 1997,
employees may defer the receipt of shares upon the exercise of stock options.
The summary of stock option activity is shown below:

<TABLE>
<CAPTION>
                                                                  Weighted
                                         Options                   Average
                                       Outstanding             Exercise Price
- -----------------------------------------------------------------------------
<S>                                    <C>                     <C>
January 1, 1997                         10,036,636                $ 10.62
Options granted                          4,791,158                  20.53
Stock options exercised                 (1,904,284)                 12.76
Stock options canceled                    (770,280)                 15.99
                                        ----------
December 31, 1997                       12,153,230                  13.85
                                        ==========
Options exercisable                      8,554,866                  13.67
- -----------------------------------------------------------------------------
January 1, 1998                         12,153,230                $ 13.85
Options granted                          4,069,623                  30.16
Stock options exercised*                (2,468,821)                 11.73
Stock options canceled                    (499,430)                 21.20
                                        ----------
December 31, 1998                       13,254,602                  18.96
                                        ==========
Options exercisable                     10,185,877                  16.97
- -----------------------------------------------------------------------------
January 1, 1999                         13,254,602                $ 18.96
Options granted                          6,151,908                  34.28
Stock options exercised*                (1,982,652)                 17.10
Stock options canceled                    (524,348)                 32.27
                                        ----------
December 31, 1999                       16,899,510                  24.33
                                        ==========
Options exercisable                     12,316,124                  21.06
- -----------------------------------------------------------------------------
<FN>
* Stock options exercised for 1999 and 1998, respectively, included 40,916 and
  367,826 options converted to stock equivalents as part of the deferred
  compensation program.
</FN>
</TABLE>

The following table summarizes information about stock options outstanding at
December 31, 1999:

<TABLE>
<CAPTION>
                                                           Weighted                       Weighted
                                            Weighted       Average                        Average
                                             Average       Exercise                       Exercise
                                            Remaining      Price -                        Price -
                            Options        Contractual     Options        Options         Options
Exercise Price Range      Outstanding         Life       Outstanding    Exercisable     Exercisable
- ---------------------------------------------------------------------------------------------------
<S>                       <C>              <C>           <C>            <C>             <C>
$ 4.00 - $14.00            3,577,235        6.79 years     $ 9.39        3,573,635         $ 9.39
$14.01 - $24.00            4,328,270       10.23 years      19.20        3,523,270          18.76
$24.01 - $34.00            6,070,557       17.55 years      30.28        5,181,929          30.55
$34.01 - $44.00            2,923,448        8.94 years      37.83           37,290          39.36
- ---------------------------------------------------------------------------------------------------
</TABLE>

First Tennessee accounts for these plans under APB Opinion No. 25 pursuant to
which recognized compensation costs are negligible. Had compensation cost for
these plans been determined consistent with SFAS No. 123, First Tennessee's net
income and earnings per share would have been reduced to the following pro forma
amounts:


<TABLE>
<CAPTION>
                                                                 December 31
                                                 -----------------------------------------
(Dollars in thousands except per share data)        1999             1998           1997
- ------------------------------------------------------------------------------------------
<S>                                              <C>              <C>            <C>
Net income, as reported                          $ 247,533        $ 226,380      $ 197,472
Pro forma net income                               237,948          221,252        189,366
Basic earnings per share, as reported                 1.90             1.77           1.54
Pro forma basic earnings per share                    1.82             1.73           1.48
- ------------------------------------------------------------------------------------------
</TABLE>


<PAGE>   65

Total compensation costs that would have been recognized in income under SFAS
No. 123 for all stock-based compensation awards was $15.7 million for 1999, $8.4
million for 1998 and $13.3 million for 1997.

Because the SFAS No. 123 method of accounting has not been applied to options
granted prior to January 1, 1995, the resulting pro forma compensation cost may
not be representative of that to be expected in future years. First Tennessee
used the Black-Scholes Option Pricing Model to estimate the fair value of stock
options granted in 1999, 1998 and 1997, with the following assumptions:

<TABLE>
<CAPTION>
                                                                1999             1998           1997
- --------------------------------------------------------------------------------------------------------
<S>                                                          <C>              <C>            <C>
Expected dividend yield                                           3.03%            3.06%          3.31%
Expected option lives of options issued at market            4.83 YEARS       6.21 years     6.01 years
Expected option lives of options issued below market         2.15 YEARS       2.20 years     2.36 years
Expected volatility                                              20.04%           18.94%         17.29%
Risk-free interest rates                                          5.30%            5.54%          6.51%
- --------------------------------------------------------------------------------------------------------

<CAPTION>
                                                                                            Weighted
                                                                                          Average Fair
                                                               Number                   Value per Option
                                                               Issued                    at Grant Date
- --------------------------------------------------------------------------------------------------------
<S>                                                           <C>                        <C>
1999:
Options issued at market on the date of grant                 2,720,585                      $ 7.71
Options issued below market on the date of grant              3,431,323                        8.01
- --------------------------------------------------------------------------------------------------------
1998:
Options issued at market on the date of grant                 1,584,613                      $ 8.35
Options issued below market on the date of grant              2,485,010                        6.69
- --------------------------------------------------------------------------------------------------------
1997:
Options issued at market on the date of grant                 2,989,752                      $ 4.87
Options issued below market on the date of grant              1,801,406                        4.81
- --------------------------------------------------------------------------------------------------------
</TABLE>


RESTRICTED STOCK INCENTIVE PLANS. First Tennessee has authorized the issuance of
its common stock for awards to executive employees who have a significant impact
on the profitability of First Tennessee under restricted stock incentive plans.
Additionally, one of the plans provides for 6,000 shares of restricted stock to
be granted to each new non-employee director upon election to the board of
directors with restrictions lapsing as defined in the plans. In 1999, First
Tennessee granted 170,112 restricted shares under the plans. In 1998, 3,849
restricted shares were granted, and no restricted shares were granted in 1997.
Compensation expense related to these plans was $2.1 million, $1.2 million and
$1.3 million for the years 1999, 1998 and 1997, respectively. There were 634,318
shares available for restricted stock incentive grants at December 31, 1999.

The board of directors approved amendments to the restricted stock plan during
1998 permitting deferral by participants of the receipt of restricted stock
prior to the lapse of restrictions.

DIVIDEND REINVESTMENT PLAN. The Dividend Reinvestment and Stock Purchase Plan,
as amended in 1995, authorizes the sale of First Tennessee's common stock from
authorized, but unissued common stock or from shares acquired on the open market
to shareholders who choose to invest all or a portion of their cash dividends
and make optional cash payments of $25 to $10,000 per quarter without paying
commissions. Since 1988, shares for this plan have been purchased on the open
market. The price of the shares purchased directly from First Tennessee is the
mean between the high and low sales price on the investment date. The price of
shares purchased on the open market is the average price paid.




<PAGE>   66


NOTE 21 - BUSINESS SEGMENT INFORMATION

First Tennessee provides traditional retail/commercial banking and other
financial services to its customers. These products and services are categorized
into two broad groups: a regional banking group and national lines of business.
The regional banking group provides a comprehensive package of financial
services including traditional banking, trust services, investments, asset
management, insurance and credit card services to its customers. Banking
subsidiaries offer general banking products through financial centers in 22
Tennessee counties, in northern Mississippi and in northwest Arkansas as well as
through consumer finance offices in 10 states nationwide. The national lines of
business include mortgage banking, capital markets and transaction processing.
Mortgage banking offers first and second mortgages through origination offices
in 32 states and also services a multi-billion dollar portfolio. Capital markets
offers investment securities and advisory services such as portfolio analysis,
tax planning and loan securitization to institutional clients nationwide through
offices in Chicago, Dallas, Kansas City, Memphis, Mobile and New York.
Transaction processing includes credit card merchant processing, an automated
teller machine network, nationwide check clearing and remittance processing. The
Other segment is used to isolate corporate items such as expense related to
guaranteed preferred beneficial interests in First Tennessee's junior
subordinated debentures and securities gains or losses which include any venture
capital gains or losses and related incentive costs.

First Tennessee's reportable segments are strategic business units that offer
different products and services. They are managed separately because each
business requires different technology and marketing strategies. The
measurements used in reporting these segments are the same as those reviewed
monthly by the chief operating decision-maker.

Total revenue, expense and asset levels reflect those which are specifically
identifiable or which are allocated based on an internal allocation method. Net
interest income is allocated to the segments using a combination of matched
funding and multiple pool transfer pricing methods. In addition to expenses paid
directly by the segments, allocated expenses may be charged to the lines of
business based on the utilization of resources. Equity is allocated to the
segments through risk analysis that incorporates the appropriate level of
credit, operating, market and franchise risk factors. Because the allocations
are based on internally developed assignments and allocations, they are to an
extent subjective. This assignment and allocation has been consistently applied
for all periods presented. The following table reflects the approximate amounts
of consolidated revenue, expense, tax, and assets for the three years ended
December 31, for each segment:



<PAGE>   67



<TABLE>
<CAPTION>
                                Regional
                                Banking           Mortgage         Capital       Transaction
(Dollars in thousands)           Group            Banking          Markets       Processing         Other        Consolidated
- ------------------------------------------------------------------------------------------------------------------------------
<S>                           <C>                <C>               <C>           <C>               <C>           <C>
1999
Interest income               $   877,572        $  273,149        $ 38,659        $ 17,784        $    --         $ 1,207,164
Interest expense                  367,533           214,254          33,760           2,107             --             617,654
- ------------------------------------------------------------------------------------------------------------------------------
   Net interest income            510,039            58,895           4,899          15,677             --             589,510
Other revenues                    254,898           640,323         126,905          98,721          2,257           1,123,104
Depreciation and
   amortization                    41,249           172,673           1,363           3,921             --             219,206
Other expenses*                   456,486           471,354          95,386          82,118          8,625           1,113,969
- ------------------------------------------------------------------------------------------------------------------------------
   Pre-tax income                 267,202            55,191          35,055          28,359         (6,368)            379,439
Income taxes                       89,205            21,145          13,199          10,776         (2,419)            131,906
- ------------------------------------------------------------------------------------------------------------------------------
Net income                    $   177,997        $   34,046        $ 21,856        $ 17,583        $(3,949)        $   247,533
==============================================================================================================================
Average assets                $12,039,221        $5,300,788        $779,893        $500,853        $    --         $18,620,755
- ------------------------------------------------------------------------------------------------------------------------------
Expenditures for
  long-lived assets           $    61,037        $   35,625        $  1,259        $  8,499        $    --         $   106,420
- ------------------------------------------------------------------------------------------------------------------------------
1998
Interest income               $   850,002        $  228,113        $ 37,555        $ 18,107        $    --         $ 1,133,777
Interest expense                  382,003           175,363          33,101           2,771             --             593,238
- ------------------------------------------------------------------------------------------------------------------------------
   Net interest income            467,999            52,750           4,454          15,336             --             540,539
Other revenues                    207,186           562,601         147,360          64,380          3,976             985,503
Depreciation and
   amortization                    30,647           127,062           1,748           2,878             --             162,335
Other expenses*                   419,272           414,120         109,283          59,372          8,738           1,010,785
- ------------------------------------------------------------------------------------------------------------------------------
   Pre-tax income                 225,266            74,169          40,783          17,466         (4,762)            352,922
Income taxes                       79,435            26,951          15,329           6,637         (1,810)            126,542
- ------------------------------------------------------------------------------------------------------------------------------
Net income                    $   145,831        $   47,218        $ 25,454        $ 10,829        $(2,952)        $   226,380
==============================================================================================================================
Average assets                $11,200,707        $4,304,449        $729,081        $486,494        $    --         $16,720,731
- ------------------------------------------------------------------------------------------------------------------------------
Expenditures for
  long-lived assets           $    56,988        $   33,861        $  1,782        $  5,633        $    --         $    98,264
- ------------------------------------------------------------------------------------------------------------------------------
1997
Interest income               $   817,327        $   86,151        $ 19,632        $ 17,434        $   749         $   941,293
Interest expense                  377,953            59,561          17,007           3,676             --             458,197
- ------------------------------------------------------------------------------------------------------------------------------
   Net interest income            439,374            26,590           2,625          13,758            749             483,096
Other revenues                    179,021           330,467          98,311          61,257           (926)            668,130
Depreciation and
   amortization                    26,550            54,587           1,197           3,449             --              85,783
Other expenses*                   370,158           244,813          73,049          54,235          8,121             750,376
- ------------------------------------------------------------------------------------------------------------------------------
   Pre-tax income                 221,687            57,657          26,690          17,331         (8,298)            315,067
Income taxes                       81,739            22,427          10,002           6,580         (3,153)            117,595
- ------------------------------------------------------------------------------------------------------------------------------
Net income                    $   139,948        $   35,230        $ 16,688        $ 10,751        $(5,145)        $   197,472
==============================================================================================================================
Average assets                $10,662,569        $1,767,923        $366,416        $483,665        $    --         $13,280,573
- ------------------------------------------------------------------------------------------------------------------------------
Expenditures for
  long-lived assets           $    32,280        $   19,981        $  1,408        $  2,430        $    --         $    56,099
- ------------------------------------------------------------------------------------------------------------------------------
<FN>
* Includes loan loss provision.
</FN>
</TABLE>



<PAGE>   68


NOTE 22 - FAIR VALUE OF FINANCIAL INSTRUMENTS

Accounting standards require the disclosure of estimated fair values of all
asset, liability and off-balance sheet financial instruments. The following fair
value estimates are determined as of a specific point in time utilizing various
assumptions and estimates. The use of assumptions and various valuation
techniques, as well as the absence of secondary markets for certain financial
instruments, will likely reduce the comparability of fair value disclosures
between financial institutions. In some cases, book value is a reasonable
estimate of fair value due to the relatively short period of time between
origination of the instrument and its expected realization. The following table
summarizes the book value and estimated fair value of financial instruments
recorded in the Consolidated Statements of Condition as of December 31, 1999 and
1998:

<TABLE>
<CAPTION>
                                                                  AT DECEMBER 31, 1999               At December 31, 1998
                                                               ----------------------------      -----------------------------
                                                                  Book            Fair               Book            Fair
(Dollars in thousands)                                            Value           Value              Value           Value
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                                            <C>             <C>                <C>             <C>
ASSETS:
Loans, net of unearned income:
    Floating                                                   $ 4,550,445     $ 4,550,465        $ 4,081,673     $ 4,081,677
    Fixed                                                        4,783,595       4,706,826          4,447,584       4,432,309
    Nonaccrual                                                      29,118          29,118             27,807          27,807
    Allowance for loan losses                                     (139,603)       (139,603)          (136,013)       (136,013)
- -------------------------------------------------------------------------------------------------------------------------------
Total net loans                                                  9,223,555       9,146,806          8,421,051       8,405,780
Liquid assets                                                      429,841         429,841            483,754         483,754
Mortgage loans held for sale*                                    2,049,945       2,027,052          4,227,443       4,220,385
Securities available for sale                                    2,332,356       2,332,356          1,816,485       1,816,485
Securities held to maturity                                        768,936         734,853            609,804         610,364
Nonearning assets                                                1,162,332       1,162,332          1,170,477       1,170,477
- -------------------------------------------------------------------------------------------------------------------------------
LIABILITIES:
Deposits:
    Defined maturity                                           $ 4,719,036     $ 4,721,510        $ 4,671,206     $ 4,679,626
    Undefined maturity                                           6,639,665       6,639,665          7,051,833       7,051,833
- -------------------------------------------------------------------------------------------------------------------------------
Total deposits                                                  11,358,701      11,361,175         11,723,039      11,731,459
Short-term borrowings                                            4,406,511       4,404,640          4,339,292       4,339,673
Term borrowings                                                    358,663         326,708            414,450         420,147
Other noninterest-bearing liabilities                              185,399         184,255            315,805         314,735
Guaranteed preferred beneficial interests in First
    Tennessee's junior subordinated debentures                     100,000          91,559            100,000         111,857
- -------------------------------------------------------------------------------------------------------------------------------
<FN>
* Mortgage loans held for sale had an additional fair value related to mortgage servicing rights of approximately $16.6
  million and $46.5 million at December 31, 1999 and 1998, respectively.
Information on the fair value of off-balance sheet financial instruments can be found in Note 23 - Financial Instruments with
Off-Balance Sheet Risk.
</FN>
</TABLE>

The following describes the assumptions and methodologies used to estimate the
fair value for financial instruments:

FLOATING RATE LOANS. With the exception of floating rate 1-4 family residential
mortgage loans, the fair value is approximated by the book value. Floating rate
1-4 family residential mortgage loans reprice annually and will lag movements in
market rates; whereas, commercial and consumer loans typically reprice monthly.
The fair value for floating rate 1-4 family mortgage loans is calculated by
discounting future cash flows to their present value. Future cash flows are
discounted to their present value by using the current rates at which similar
loans would be made to borrowers with similar credit ratings and for the same
time period. Prepayment assumptions based on historical prepayment speeds have
been applied to the floating rate 1-4 family residential mortgage portfolio.

FIXED RATE LOANS. The fair value is estimated by discounting future cash flows
to their present value. Future cash flows are discounted to their present value
by using the current rates at which similar loans would be made to borrowers
with similar credit ratings and for the same time period. Prepayment assumptions
based on historical prepayment speeds have been applied to the fixed rate
mortgage and installment loan portfolios.

NONACCRUAL LOANS. The fair value is approximated by the book value.



<PAGE>   69


ALLOWANCE FOR LOAN LOSSES. The fair value is approximated by the book value.
Additionally, the credit exposure known to exist in the loan portfolio is
embodied in the allowance for loan losses.

LIQUID ASSETS. The fair value is approximated by the book value. For the purpose
of this disclosure, liquid assets consist of federal funds sold, securities
purchased under agreements to resell, capital markets securities inventory and
investment in bank time deposits.

MORTGAGE LOANS HELD FOR SALE. Fair values are based primarily on quoted market
prices.

SECURITIES AVAILABLE FOR SALE. Fair values are based primarily on quoted market
prices.

SECURITIES HELD TO MATURITY. Fair values are based primarily on quoted market
prices.

NONEARNING ASSETS. The fair value is approximated by the book value. For the
purpose of this disclosure, nonearning assets include cash and due from banks,
accrued interest receivable and capital markets receivables.

DEFINED MATURITY DEPOSITS. The fair value is estimated by discounting future
cash flows to their present value. Future cash flows are discounted by using the
current market rates of similar instruments applicable to the remaining
maturity. For the purpose of this disclosure, defined maturity deposits include
all certificates of deposit and other time deposits.

UNDEFINED MATURITY DEPOSITS. The fair value is considered to be equal to the
book value. For the purpose of this disclosure, undefined maturity deposits
include demand deposits, checking interest accounts, savings accounts, and money
market accounts.

SHORT-TERM BORROWINGS. The fair value of federal funds purchased, securities
sold under agreements to repurchase, commercial paper, bank notes and other
short-term borrowings is approximated by the book value. The fair value for
Federal Home Loan Bank borrowings is determined using discounted future cash
flows.

TERM BORROWINGS. The fair value is approximated by the present value of the
contractual cash flows discounted by the investor's yield which considers First
Tennessee's and FTBNA's debt ratings.

OTHER NONINTEREST-BEARING LIABILITIES. For the purpose of this disclosure, other
noninterest-bearing liabilities include accrued interest payable and capital
markets payables. Accrued interest, which is not payable until maturity, has
been discounted to its present value given current market rates and the maturity
structure of the financial instrument. The fair value of capital markets
payables approximates the book value.

GUARANTEED PREFERRED BENEFICIAL INTERESTS. The fair value is approximated by the
present value of the contractual cash flows discounted by the investor's yield
which considers First Tennessee's debt rating.


NOTE 23 - FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK

First Tennessee utilizes various financial instruments as part of its risk
management strategy and as a means to meet customers' needs. These instruments
are subject to credit and market risks that are not reflected on the balance
sheet. The activities that currently employ financial instruments with
off-balance sheet risk are mortgage banking, interest rate risk management and
capital markets operations. First Tennessee also enters into commitments for
lending related purposes to meet customers' financial needs. Controls and
monitoring procedures for these instruments have been established and are
routinely revised. The Asset/Liability Committee (ALCO) monitors the usage and
effectiveness of financial instruments. ALCO, in conjunction with senior credit
officers, also periodically reviews and revises counterparty credit limits.

Credit Risk represents the maximum potential loss due to possible
non-performance by obligors and counterparties under the terms of contracts.
First Tennessee manages credit risk by entering into financial instrument
transactions through national exchanges, primary dealers or approved
counterparties, and using mutual margining agreements whenever possible to limit
potential exposure. With exchange-traded contracts, the credit risk is limited
to the clearinghouse used. For non-exchange traded instruments, credit risk may
occur when there is a gain in the fair value of the financial instrument and the
counterparty fails to perform according to the terms of the contract and/or when
the collateral proves to be of insufficient value.

Market Risk represents the potential loss due to the decrease in the value of a
financial instrument caused primarily by changes in interest rates, prepayment
speeds or the prices of debt instruments. The measurement of market risk
associated with financial instruments is meaningful only when all related and
offsetting on- and off-balance sheet hedges are aggregated, and the resulting
net positions are identified.



<PAGE>   70


LENDING RELATED
First Tennessee enters into fixed and variable loan commitments with customers.
When these commitments have contract rate adjustments that lag changes in market
rates, the financial instruments have characteristics similar to option
contracts. First Tennessee follows the same credit policies and underwriting
practices in making commitments as it does for on-balance sheet instruments.
Each counterparty's creditworthiness is evaluated on a case-by-case basis. The
amount of collateral obtained, if any, is based on management's credit
evaluation of the counterparty.

Commitments to Extend Credit are contractual obligations to lend to a customer
as long as all established contractual conditions are met. These commitments
generally have fixed expiration dates or other termination clauses and may
require payment of a fee. The majority of First Tennessee's loan commitments
have maturities less than one year and reflect the prevailing market rates at
the time of the commitment. Since commitments may expire without being fully
drawn upon, the total contract amount does not necessarily represent future cash
requirements.

Other Commitments include standby and commercial letters of credit and loan
purchases agreements. Standby and commercial letters of credit are conditional
commitments issued by First Tennessee to guarantee the performance and/or
payment of a customer to a third party in connection with specified
transactions. Loan purchase agreements are used as credit enhancement to third
party special purpose entities (SPEs) that originate or purchase qualifying
loans that are funded with commercial paper. The credit risk involved in issuing
commercial and standby letters of credit is essentially the same as that
involved in extending loan facilities to customers.

The following is a summary of the maximum credit exposure of each class of
lending related off-balance sheet financial instruments outstanding at December
31:

<TABLE>
<CAPTION>
(Dollars in millions)                                                                                 1999           1998
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                 <C>            <C>
Commitments to extend credit:
    Consumer credit card lines                                                                      $ 2,065.7      $ 2,246.3
    Consumer home equity                                                                                595.6          534.0
    Commercial real estate and construction and land development                                        743.0          363.6
    Mortgage banking                                                                                  1,348.2        1,783.8
    Commercial and other                                                                              1,478.8        1,835.9
- -----------------------------------------------------------------------------------------------------------------------------
Total loan commitments                                                                                6,231.3        6,763.6
Other commitments:
    Standby letters of credit                                                                           266.9          480.1
    Other                                                                                                85.0            7.5
- -----------------------------------------------------------------------------------------------------------------------------
Total loan and other commitments                                                                    $ 6,583.2      $ 7,251.2
=============================================================================================================================
</TABLE>

The following table shows the notional or contractual amounts and related fair
values for the off-balance sheet financial instruments at December 31:

<TABLE>
<CAPTION>
                                                                              1999                           1998
                                                                      -----------------------      --------------------------
                                                                      Notional         Fair         Notional           Fair
(Dollars in millions)                                                   Value          Value          Value            Value
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                   <C>              <C>          <C>                <C>
Loan commitments                                                      $ 6,231.3         $ .1        $ 6,763.6          $ 2.9
Commercial and standby letters of credit                                  283.7          4.7            487.6            6.0
- -----------------------------------------------------------------------------------------------------------------------------
Foreign exchange contracts:
    Contracts to buy                                                  $     (.5)           *        $     (.5)             *
    Contracts to sell                                                        .5            *               .5              *
- -----------------------------------------------------------------------------------------------------------------------------
Net position                                                          $      --                     $     --
=============================================================================================================================
<FN>
* Amount is less than $100,000.
Mortgage banking loan commitments had an additional fair value related to mortgage servicing rights of approximately $8.0
million at December 31, 1999, and $13.2 million at December 31, 1998.
</FN>
</TABLE>


<PAGE>   71
NOTE 23

MORTGAGE BANKING
First Tennessee uses both forward sales commitments and option contracts to
protect the market value of mortgage loan commitments in the pipeline and the
mortgage warehouse loans awaiting sale in the secondary market. Adverse market
interest rate changes, between the time a customer receives a rate-lock
commitment and the time the loan is sold to an investor, can erode the value of
that mortgage. Therefore, First Tennessee enters into forward sales commitments
and option contracts to mitigate the interest rate risk associated with the
origination and sale of mortgage loans.

First Tennessee enters into interest rate contracts to mitigate the loss in
value of its mortgage servicing rights from the effects of increased prepayment
activity that generally results from declining interest rates. With respect to
the purchased interest rate contracts, First Tennessee is not exposed to loss
beyond the initial amount used to purchase the hedge instruments. These
financial instruments are included in this discussion to more completely
disclose the servicing hedging position. The credit risk inherent in these
transactions relates to the possibility of counterparties not performing
according to the terms of the contract. This credit risk is controlled through
credit approvals, risk control limits and on-going monitoring procedures through
ALCO. The credit risk is represented by the aggregate fair value of only those
interest rate contracts that currently have a positive fair value.

Interest Rate Forward Contracts are over-the-counter contracts where two parties
agree to purchase and sell a specific quantity of a financial instrument at a
specified price, with delivery or settlement at a specified date. Interest Rate
Option Contracts give the purchaser the right, but not the obligation, to buy or
sell a specified quantity of a financial instrument, at a specified price,
during a specified period of time. Caps and Floors are options that are linked
to a notional principal amount and an underlying indexed interest rate. Exposure
to loss on all interest rate contracts will increase or decrease as interest
rates fluctuate. The following disclosures of the fair value of interest rate
contracts are made using available market information and appropriate valuation
methodologies. Fair value is defined as the amount First Tennessee would receive
or pay in the market to replace the contracts as of the valuation date.


<TABLE>
<CAPTION>
                                                                         1999                                1998
                                                        ------------------------------------       --------------------------
                                                         Notional         Book         Fair         Notional           Fair
(Dollars in millions)                                     Value          Value        Value           Value           Value
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                     <C>             <C>           <C>           <C>               <C>
Interest rate contracts:
Mortgage pipeline and warehouse hedging:
    Forward contracts - commitments to sell             $ 2,137.0             -       $ 19.6        $ 3,925.9         $ (3.1)
    Option contracts - caps purchased*                    1,900.0        $ 17.5         16.2                -              -
    Option contracts - call options written*                    -             -            -           (150.0)          (1.3)
Servicing portfolio hedging*:
    Option contracts - call options purchased                   -             -            -            150.0            1.1
    Floors:
        Purchased                                        20,275.0         133.1         26.8         16,750.0          264.2
        Written                                                 -             -            -         (5,400.0)         (79.7)
    Caps:
        Purchased                                           500.0           7.3          9.8          1,250.0            4.4
        Written                                            (500.0)        (11.5)       (17.1)        (1,250.0)          (9.2)
    Swap options purchased                                1,000.0          17.1         13.7                -              -
    Swaps                                                   625.0         (12.7)       (12.7)               -              -
- -----------------------------------------------------------------------------------------------------------------------------
<FN>
* Option contracts in total had a book value at December 31, 1998, of $173.7 million.
</FN>
</TABLE>

Residential first-lien mortgage loans are originated by First Tennessee to be
sold in the secondary market. Some of these loans are sold with provisions of
recourse. As of December 31, 1999 and 1998, the outstanding principal amount of
these loans and the amount of credit risk was $213.2 million and $154.7 million,
respectively. A reserve has been established to cover any inherent losses. These
loans are reviewed on a regular basis to ensure that reserves are adequate to
provide for foreclosure losses. In addition, First Tennessee originates, sells
and services loans guaranteed by the Veterans Administration (VA). A VA guaranty
typically covers only the lesser of $46,000 or 25 percent to 50 percent of the
unpaid loan balance. In the event of foreclosure, First Tennessee, as a servicer
of VA loans, has credit risk to the extent that the outstanding loan balance
exceeds the VA guarantee and the value of the underlying real estate. As of
December 31, 1999 and 1998, the outstanding principal balance of VA loans
serviced was $5.1 billion and $4.5 billion, respectively. These loans are
reviewed on a regular basis, and a reserve has been established to cover any
inherent losses.



<PAGE>   72


INTEREST RATE RISK MANAGEMENT
First Tennessee's ALCO focuses on managing market risk by controlling and
limiting earnings volatility attributable to changes in interest rates. Interest
rate risk exists to the extent that interest-earning assets and liabilities have
different maturity or repricing characteristics. First Tennessee uses
off-balance sheet financial instruments that are designed to moderate the impact
on earnings as interest rates change.

Interest Rate Swaps involve the exchange of interest payments at specified
intervals between two parties without the exchange of any underlying principal.
Notional amounts are used in such contracts to calculate interest payments due
to counterparties and do not represent credit exposure. The primary risks
associated with swaps are the exposure to movements in interest rates and the
ability of counterparties to meet the terms of the contracts.



<TABLE>
<CAPTION>
                                                                               Weighted
                                                   Notional         Fair       Average        Final
(Dollars in millions)                                Value         Value     Receive Rate  Maturity In
- ---------------------------------------------------------------------------------------------------------
<S>                                                <C>             <C>       <C>           <C>
1999
Interest rate contracts:
    Swaps - receive fixed/pay floating*             $ 415.0        $ (.7)          5.245%      2000
    Swaps - receive floating/pay floating*            741.7          (.3)          5.870%      2000
    Caps:
       Purchased                                       20.0           .1        Strike 8%      2002
       Written                                        (20.0)         (.1)       Strike 8%      2002
Equity contracts:
     Purchased options                                  1.9           .7                       2003
- ---------------------------------------------------------------------------------------------------------
1998
Interest rate contracts:
    Swaps - receive fixed/pay floating*             $ 432.0        $  .7           5.837%      1999
    Swaps - receive floating/pay floating*            150.0          (.2)          4.937%      1999
    Caps:
       Purchased                                       20.0           .1        Strike 8%      2002
       Written                                        (20.0)         (.1)       Strike 8%      2002
Equity contracts:
     Purchased options                                  1.9           .7                       2003
- ---------------------------------------------------------------------------------------------------------
<FN>
* The weighted average rate paid on interest rate swaps at December 31, 1999, was 6.062 percent and 5.280
  percent at December 31, 1998.
</FN>
</TABLE>

<PAGE>   73


CAPITAL MARKETS
Capital markets buys and sells mortgage securities, municipal bonds and other
securities for trading purposes. When these securities settle on a delayed
basis, they are considered forward contracts. These transactions are measured at
fair value, and gains or losses are recognized in earnings as they occur.
Capital markets utilize futures contracts, from time to time, to manage exposure
arising from the inventory position. Credit risk related to these transactions
is controlled through credit approvals, risk control limits and on-going
monitoring procedures through ALCO.


<TABLE>
<CAPTION>
                                                    AT                      FOR THE YEAR ENDED
                                             DECEMBER 31, 1999               DECEMBER 31, 1999
                                           -----------------------        ------------------------
                                                                              NET        AVERAGE
                                           NOTIONAL        FAIR              GAIN/        FAIR
(Dollars in millions)                        VALUE         VALUE            (LOSS)        VALUE
- --------------------------------------------------------------------------------------------------
<S>                                        <C>             <C>            <C>             <C>
Forward contracts:
    Commitments to buy:
       Gain position                       $(1,026.3)      $ 13.5
       Loss position                          (215.0)        (1.6)
    Commitments to sell:
       Gain position                           258.6          2.7
       Loss position                         1,081.2        (15.0)
- --------------------------------------------------------------------------------------------------
Net position                               $    98.5       $  (.4)         $ 114.1         $ (1.1)
==================================================================================================
</TABLE>

<TABLE>
<CAPTION>
                                                    At                       For the Year Ended
                                             December 31, 1998                December 31, 1998
                                           -----------------------        ------------------------
                                                                              Net         Average
                                            Notional        Fair             Gain/         Fair
(Dollars in millions)                        Value          Value           (Loss)         Value
- --------------------------------------------------------------------------------------------------
<S>                                        <C>             <C>            <C>             <C>
Forward contracts:
    Commitments to buy:
       Gain position                       $  (855.7)      $  2.3
       Loss position                        (1,639.6)        (3.9)
    Commitments to sell:
       Gain position                         1,707.6          2.5
       Loss position                           779.5         (2.8)
- --------------------------------------------------------------------------------------------------
Net position                               $    (8.2)      $ (1.9)         $ 136.5         $ (2.1)
==================================================================================================
</TABLE>



<PAGE>   74


NOTE 24 - PARENT COMPANY FINANCIAL INFORMATION

Following are condensed statements of the parent company:

<TABLE>
<CAPTION>
STATEMENTS OF CONDITION
                                                                                                         December 31
- ----------------------------------------------------------------------------------------------------------------------------
(Dollars in thousands)                                                                                  1999           1998
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                              <C>            <C>
ASSETS:
Cash                                                                                             $         2    $         1
Securities purchased from subsidiary bank under agreements to resell                                  34,726         36,279
- ----------------------------------------------------------------------------------------------------------------------------
    Total cash and cash equivalents                                                                   34,728         36,280
Investment in bank time deposits                                                                      76,325         53,171
Securities available for sale                                                                         54,708         59,160
Notes receivable--long-term                                                                               --         75,000
Investments in subsidiaries at equity:
    Bank                                                                                           1,318,122      1,202,910
    Non-bank                                                                                          34,333         33,944
Other assets                                                                                          46,003         45,052
- ----------------------------------------------------------------------------------------------------------------------------
TOTAL ASSETS                                                                                     $ 1,564,219    $ 1,505,517
============================================================================================================================
LIABILITIES AND SHAREHOLDERS' EQUITY:
Commercial paper and other short-term borrowings                                                 $    16,272    $    23,204
Accrued employee benefits and other liabilities                                                       75,667         73,325
Term borrowings                                                                                      230,813        309,454
- ----------------------------------------------------------------------------------------------------------------------------
    Total liabilities                                                                                322,752        405,983
Shareholders' equity                                                                               1,241,467      1,099,534
- ----------------------------------------------------------------------------------------------------------------------------
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY                                                       $ 1,564,219    $ 1,505,517
============================================================================================================================
</TABLE>

<TABLE>
<CAPTION>
STATEMENTS OF INCOME
                                                                                          Year Ended December 31
- --------------------------------------------------------------------------------------------------------------------------
(Dollars in thousands)                                                             1999           1998            1997
- --------------------------------------------------------------------------------------------------------------------------
<S>                                                                              <C>            <C>             <C>
Dividend income:
    Bank                                                                         $ 116,070      $ 122,484       $ 175,965
    Non-bank                                                                         7,957          6,059           3,557
- --------------------------------------------------------------------------------------------------------------------------
Total dividend income                                                              124,027        128,543         179,522
Interest income                                                                     10,147         12,117          11,287
Other income                                                                           250            432             460
- --------------------------------------------------------------------------------------------------------------------------
    Total income                                                                   134,424        141,092         191,269
- --------------------------------------------------------------------------------------------------------------------------
Interest expense:
    Short-term debt                                                                    840          1,112           1,132
    Term borrowings                                                                 20,355         23,594          22,729
- --------------------------------------------------------------------------------------------------------------------------
Total interest expense                                                              21,195         24,706          23,861
Compensation, employee benefits and other expense                                   14,672         12,085          10,903
- --------------------------------------------------------------------------------------------------------------------------
    Total expense                                                                   35,867         36,791          34,764
- --------------------------------------------------------------------------------------------------------------------------
Income before income taxes and equity in undistributed net income
    of subsidiaries                                                                 98,557        104,301         156,505
Applicable income taxes                                                            (12,061)       (10,522)        (10,458)
- --------------------------------------------------------------------------------------------------------------------------
Income before equity in undistributed net income of subsidiaries                   110,618        114,823         166,963
Equity in undistributed net income of subsidiaries:
    Bank                                                                           136,012        110,566          29,439
    Non-bank                                                                           903            991           1,070
- --------------------------------------------------------------------------------------------------------------------------
NET INCOME                                                                       $ 247,533      $ 226,380       $ 197,472
==========================================================================================================================
</TABLE>



<PAGE>   75

<TABLE>
STATEMENTS OF CASH FLOWS
<CAPTION>
                                                                                             Year Ended December 31
- -----------------------------------------------------------------------------------------------------------------------------
(Dollars in thousands)                                                                1999            1998            1997
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                                <C>             <C>             <C>
OPERATING ACTIVITIES:
Net income                                                                         $ 247,533       $ 226,380       $ 197,472
Less undistributed net income of subsidiaries                                        136,915         111,557          30,509
- -----------------------------------------------------------------------------------------------------------------------------
Income before undistributed net income of subsidiaries                               110,618         114,823         166,963
Adjustments to reconcile income to net cash provided by operating activities:
    Provision/(benefit) for deferred income taxes                                       (807)         (1,207)          1,797
    Depreciation and amortization                                                      3,048           2,101           2,176
    Net change in interest receivable and other assets                                (2,112)         (5,145)         (4,809)
    Net change in interest payable and other liabilities                              17,192          19,415           5,678
- -----------------------------------------------------------------------------------------------------------------------------
Total adjustments                                                                     17,321          15,164           4,842
- -----------------------------------------------------------------------------------------------------------------------------
Net cash provided by operating activities                                            127,939         129,987         171,805
- -----------------------------------------------------------------------------------------------------------------------------
INVESTING ACTIVITIES:
Securities:
    Sales and prepayments                                                              9,452              --              40
    Purchases                                                                         (5,000)        (35,400)         (3,900)
Increase in investment in bank time deposits                                         (23,154)        (48,077)           (854)
Principle collected on advances to subsidiaries                                       75,500              --              --
Proceeds from sale of a subsidiary                                                     6,652              --              --
Cash investments in subsidiaries                                                      (1,758)         (9,719)         (3,278)
- -----------------------------------------------------------------------------------------------------------------------------
Net cash provided/(used) by investing activities                                      61,692         (93,196)         (7,992)
- -----------------------------------------------------------------------------------------------------------------------------
FINANCING ACTIVITIES:
Common stock:
    Exercise of stock options                                                         34,457          24,943          24,309
    Cash dividends                                                                   (98,696)        (84,521)        (78,348)
    Repurchase of shares                                                             (41,262)        (61,854)       (169,520)
Term borrowings:
    Issuance                                                                           5,000          35,000         106,793
    Payment                                                                          (83,750)             --              --
Increase/(decrease) in short-term borrowings                                          (6,932)             28          (9,472)
- -----------------------------------------------------------------------------------------------------------------------------
Net cash used by financing activities                                               (191,183)        (86,404)       (126,238)
- -----------------------------------------------------------------------------------------------------------------------------
Net increase/(decrease) in cash and cash equivalents                                  (1,552)        (49,613)         37,575
- -----------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at beginning of year                                        36,280          85,893          48,318
- -----------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                                           $  34,728       $  36,280       $  85,893
=============================================================================================================================
Total interest paid                                                                $  22,225       $  24,035       $  19,167
Total income taxes paid                                                               46,750          25,631          60,050
- -----------------------------------------------------------------------------------------------------------------------------
</TABLE>




<PAGE>   76
                     REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS



To the Shareholders and Board of Directors of First Tennessee National
Corporation:



     We have audited the accompanying consolidated statements of condition of
First Tennessee National Corporation (a Tennessee corporation) and subsidiaries
as of December 31, 1999 and 1998, and the related consolidated statements of
income, shareholders' equity and cash flows for each of the three years in the
period ended December 31, 1999. These financial statements are the
responsibility of the Company's management. Our responsibility is to express
an opinion on these financial statements based on our audits.

     We conducted our audits in accordance with auditing standards generally
accepted in the United States. Those standards require that we plan and perform
the audit to obtain reasonable assurance about whether the financial statements
are free of material misstatement. An audit includes examining, on a test
basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used
and significant estimates made by management, as well as evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

     In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of First Tennessee National
Corporation and subsidiaries as of December 31, 1999 and 1998, and the results
of their operations and their cash flows for each of the three years in the
period ended December 31, 1999, in conformity with accounting principles
generally accepted in the United States.


Arthur Andersen LLP

Memphis, Tennessee,
February 28, 2000.
<PAGE>   77



<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED HISTORICAL STATEMENTS OF INCOME (UNAUDITED)
                                                                                                               Growth Rates (%)
<CAPTION>                                                                                                     -----------------
(Dollars in millions except per share data)        1999       1998       1997     1996      1995    1994      99/98     99/94*
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                              <C>        <C>        <C>        <C>      <C>      <C>       <C>       <C>
INTEREST INCOME:
Interest and fees on loans:
  Commercial                                     $  332.1   $  322.5   $  298.9   $277.2   $264.4   $211.6     3.0 +     9.4 +
  Consumer                                          278.3      258.0      248.7    229.9    206.0    166.8     7.9 +    10.8 +
  Permanent mortgage                                 37.5       38.7       51.0     51.7     52.1     44.0     3.1 -     3.1 -
  Credit card receivables                            67.0       67.7       67.9     67.6     65.5     56.6     1.0 -     3.4 +
  Real estate construction                           36.6       39.0       33.1     27.1     23.0     11.4     6.2 -    26.3 +
Investment securities:
  Taxable                                           175.9      155.9      135.3    136.0    130.9    128.9    12.8 +     6.4 +
  Tax-exempt                                          2.7        3.7        4.5      5.1      4.6      5.2    27.0 -    12.3 -
Other earning assets:
  Mortgage loans held for sale                      231.3      205.7       76.9     82.1     54.7     56.0    12.4 +    32.8 +
  Investments in bank time deposits                    .5        2.0         .5       .7       .2       .2    75.0 -    20.1 +
  Federal funds sold and securities
    purchased under agreements to resell             13.9       10.1       11.1      5.0      8.5      7.6    37.6 +    12.8 +
  Capital markets securities inventory               31.4       30.5       13.4     14.1     12.6     12.8     3.0 +    19.7 +
- -----------------------------------------------------------------------------------------------------------
         Total interest income                    1,207.2    1,133.8      941.3    896.5    822.5    701.1     6.5 +    11.5 +
- -----------------------------------------------------------------------------------------------------------
INTEREST EXPENSE:
Deposits:
  Savings                                             5.8        7.1        8.2      9.4     10.8     13.4    18.3 -    15.4 -
  Checking interest and money market                104.3      113.2       95.1     92.7     95.8     65.7     7.9 -     9.7 +
  Certificates of deposit under $100,000 and
    other time                                      123.8      144.9      160.5    166.5    167.8    122.0    14.6 -      .3 +
  Certificates of deposit $100,000 and more         165.9      111.5       47.7     46.3     30.6     18.7    48.8 +    54.7 +
Federal funds purchased and securities
  sold under agreements to repurchase               104.7      122.6       89.8     78.0     80.9     40.5    14.6 -    20.9 +
Commercial paper and other short-term borrowings     87.1       72.6       39.2     29.3     25.7     35.6    20.0 +    19.6 +
Federal Reserve Bank penalties                        1.3        1.5        1.8      2.3      2.2      1.1    13.3 -     3.4 +
Term borrowings                                      24.8       19.9       15.9     20.8     18.0      9.6    24.6 +    20.9 +
- -----------------------------------------------------------------------------------------------------------
         Total interest expense                     617.7      593.3      458.2    445.3    431.8    306.6     4.1 +    15.0 +
- -----------------------------------------------------------------------------------------------------------
NET INTEREST INCOME                                 589.5      540.5      483.1    451.2    390.7    394.5     9.1 +     8.4 +
Provision for loan losses                            57.9       51.3       51.1     35.7     20.6     17.2    12.8 +    27.5 +
- -----------------------------------------------------------------------------------------------------------
NET INTEREST INCOME AFTER PROVISION                 531.6      489.2      432.0    415.5    370.1    377.3     8.7 +     7.1 +
- -----------------------------------------------------------------------------------------------------------
NONINTEREST INCOME:
Mortgage banking                                    632.8      558.4      330.1    275.4    213.6    188.2    13.3 +    27.4 +
Capital markets                                     126.8      147.4       98.3     85.9     82.8     77.5    13.9 -    10.4 +
Deposit transactions and cash management            106.2       90.4       86.1     78.2     74.1     65.8    17.5 +    10.1 +
Trust services and investment management             59.8       51.2       40.9     34.7     34.4     27.9    16.8 +    16.5 +
Merchant processing                                  49.7       37.5       32.1     24.2     19.2     14.7    32.7 +    27.6 +
Cardholder fees                                      25.6       21.0       19.8     17.2     14.9     15.6    21.5 +    10.4 +
Equity securities gains/(losses)                      2.3        3.9        (.8)    (2.5)     3.2     24.3    40.9 -    37.4 -
Debt securities gains/(losses)                          -          -         .1      (.2)     (.8)    (4.3)   N/A       N/A
All other income and commissions                    119.9       75.7       61.5     58.3     51.2     46.5    58.5 +    20.9 +
- -----------------------------------------------------------------------------------------------------------
         Total noninterest income                 1,123.1      985.5      668.1    571.2    492.6    456.2    14.0 +    19.7 +
- -----------------------------------------------------------------------------------------------------------
ADJUSTED GROSS INCOME AFTER PROVISION             1,654.7    1,474.7    1,100.1    986.7    862.7    833.5    12.2 +    14.7 +
- -----------------------------------------------------------------------------------------------------------
NONINTEREST EXPENSE:
Employee compensation, incentives and benefits      633.6      563.6      409.8    385.4    340.5    349.8    12.4 +    12.6 +
Amortization of mortgage servicing rights           103.5       95.5       37.4     26.0     15.0     14.9     8.3 +    47.3 +
Operations services                                  64.6       58.5       49.9     44.1     38.8     33.7    10.3 +    13.9 +
Occupancy                                            73.1       51.4       42.8     39.8     37.9     34.1    42.1 +    16.5 +
Equipment rentals, depreciation and maintenance      57.8       45.8       40.1     34.1     31.8     29.2    26.3 +    14.6 +
Communications and courier                           51.9       41.5       34.9     33.0     29.9     30.7    25.2 +    11.1 +
Amortization of intangible assets                    10.5       11.1        9.6      9.5      8.1      6.4     5.6 -    10.4 +
All other expense                                   280.3      254.4      160.5    132.6    107.7    126.9    10.2 +    17.2 +
- -----------------------------------------------------------------------------------------------------------
         Total noninterest expense                1,275.3    1,121.8      785.0    704.5    609.7    625.7    13.7 +    15.3 +
- -----------------------------------------------------------------------------------------------------------
INCOME BEFORE INCOME TAXES                          379.4      352.9      315.1    282.2    253.0    207.8     7.5 +    12.8 +
Applicable income taxes                             131.9      126.5      117.6    102.3     88.1     60.7     4.3 +    16.8 +
- -----------------------------------------------------------------------------------------------------------
NET INCOME                                       $  247.5   $  226.4   $  197.5   $179.9   $164.9   $147.1     9.3 +    11.0 +
===========================================================================================================
FULLY TAXABLE EQUIVALENT ADJUSTMENT              $    3.0   $    3.8   $    4.3   $  5.4   $  5.0   $  4.8    20.8 -     9.0 -
- -----------------------------------------------------------------------------------------------------------
EARNINGS PER SHARE                               $   1.90   $   1.77   $   1.54   $ 1.34   $ 1.21   $ 1.07     7.3 +    12.2 +
- -----------------------------------------------------------------------------------------------------------
DILUTED EARNINGS PER SHARE                       $   1.85   $   1.72   $   1.50   $ 1.32   $ 1.20   $ 1.07     7.6 +    11.6 +
- -----------------------------------------------------------------------------------------------------------
<FN>
* Compound annual growth rate.
Certain previously reported amounts have been reclassified to agree with current
presentation. Per share data reflect the 1998 and 1996 two-for-one stock splits.
</FN>
</TABLE>


<PAGE>   78

<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED AVERAGE BALANCE SHEETS AND RELATED YIELDS AND RATES (UNAUDITED)

<CAPTION>
                                                                   1999                            1998              Average
                                                     -------------------------------   ----------------------------  Balance
                                                                  Interest  Average              Interest  Average  Growth(%)
(Fully taxable equivalent)                             Average     Income/  Yields/    Average    Income/  Yields/  ----------
(Dollars in millions)                                  Balance     Expense   Rates     Balance    Expense   Rates     99/98
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                                   <C>         <C>       <C>        <C>       <C>        <C>      <C>
ASSETS:
Earning assets:
Loans, net of unearned income:
    Commercial                                        $  4,272.0   $  332.7    7.79%   $ 3,966.3  $  323.1    8.15%     7.7 +
    Consumer                                             3,085.0      278.3    9.02      2,794.4     258.1    9.23     10.4 +
    Permanent mortgage                                     456.2       37.5    8.22        481.6      38.7    8.03      5.3 -
    Credit card receivables                                573.4       67.0   11.68        563.5      67.7   12.02      1.8 +
    Real estate construction                               400.2       36.5    9.13        405.4      38.9    9.60      1.3 -
    Nonaccrual loans                                        32.0         .4    1.22         30.9        .9    3.03      3.6 +
- -------------------------------------------------------------------------------------------------------------------
        Total loans, net of unearned income              8,818.8      752.4    8.53      8,242.1     727.4    8.83      7.0 +
- -------------------------------------------------------------------------------------------------------------------
Investment securities:
    U.S. Treasury and other U.S. government agencies     1,711.1      110.5    6.46      1,795.2     117.8    6.56      4.7 -
    States and municipalities                               50.7        3.8    7.56         69.8       5.4    7.80     27.4 -
    Other                                                  940.9       66.2    7.04        560.8      38.4    6.84     67.8 +
- -------------------------------------------------------------------------------------------------------------------
        Total investment securities                      2,702.7      180.5    6.68      2,425.8     161.6    6.66     11.4 +
- -------------------------------------------------------------------------------------------------------------------
Other earning assets:
    Mortgage loans held for sale                         3,217.7      231.3    7.19      2,911.2     205.7    7.06     10.5 +
    Investment in bank time deposits                         9.8         .5    4.76         40.8       2.0    4.81     76.0 -
    Federal funds sold and securities purchased
        under agreements to resell                         292.6       13.9    4.75        193.4      10.1    5.22     51.3 +
    Capital markets securities inventory                   542.1       31.6    5.82        507.2      30.8    6.07      6.9 +
- -------------------------------------------------------------------------------------------------------------------
        Total other earning assets                       4,062.2      277.3    6.82      3,652.6     248.6    6.80     11.2 +
- -------------------------------------------------------------------------------------------------------------------
Total earning assets                                    15,583.7    1,210.2    7.77     14,320.5   1,137.6    7.94      8.8 +
Allowance for loan losses                                 (141.2)                         (133.1)                       6.1 +
Cash and due from banks                                    779.3                           697.6                       11.7 +
Premises and equipment, net                                288.5                           222.4                       29.7 +
Capital markets receivables and other assets             2,110.5                         1,613.3                       30.8 +
- -------------------------------------------------------------------------------------------------------------------
Total assets/Interest income                          $ 18,620.8   $1,210.2            $16,720.7  $1,137.6             11.4 +
===================================================================================================================
LIABILITIES AND SHAREHOLDERS' EQUITY:
Interest-bearing liabilities:
Interest-bearing deposits:
    Savings                                           $    350.0   $    5.8    1.65%   $   347.5  $    7.1    2.05%      .7 +
    Checking interest and money market                   3,551.2      104.3    2.94      3,403.7     113.2    3.32      4.3 +
    Certificates of deposit under $100,000
      and other time                                     2,398.4      123.8    5.16      2,588.7     144.9    5.60      7.4 -
- -------------------------------------------------------------------------------------------------------------------
        Total interest-bearing core deposits             6,299.6      233.9    3.71      6,339.9     265.2    4.18       .6 -
Certificates of deposit $100,000 and more                3,163.9      165.9    5.24      1,992.5     111.5    5.59     58.8 +
Federal funds purchased and securities sold
    under agreements to repurchase                       2,292.9      104.7    4.57      2,456.4     122.6    4.99      6.7 -
Commercial paper and other short-term borrowings         1,631.4       88.4    5.42      1,285.5      74.1    5.76     26.9 +
Term borrowings                                            371.1       24.8    6.69        252.7      19.9    7.91     46.9 +
- -------------------------------------------------------------------------------------------------------------------
Total interest-bearing liabilities                      13,758.9      617.7    4.49     12,327.0     593.3    4.81     11.6 +
Demand deposits                                          1,866.6                         1,749.0                        6.7 +
Other noninterest-bearing deposits                         972.0                           915.0                        6.2 +
Capital markets payables and other liabilities             736.5                           633.7                       16.2 +
Guaranteed preferred beneficial interests in
     First Tennessee's junior subordinated debentures      100.0                           100.0                          -
Shareholders' equity                                     1,186.8                           996.0                       19.2 +
- -------------------------------------------------------------------------------------------------------------------
Total liabilities and shareholders' equity/Interest
  expense                                             $ 18,620.8   $  617.7            $16,720.7  $  593.3             11.4 +
===================================================================================================================
Net interest income-tax equivalent basis/Yield                     $  592.5   3.80%               $  544.3    3.80%
Fully taxable equivalent adjustment                                    (3.0)                          (3.8)
- -------------------------------------------------------------------------------------------------------------------
Net interest income                                                $  589.5                       $  540.5
===================================================================================================================
Net interest spread                                                           3.28%                           3.13%
Effect of interest-free sources used to fund earning assets                    .52                             .67
- -------------------------------------------------------------------------------------------------------------------
Net interest margin                                                           3.80%                           3.80%
===================================================================================================================
<FN>
Certain previously reported amounts have been reclassified to agree with current presentation. Yields and
corresponding income amounts are adjusted to a fully taxable equivalent. Earning assets yields are expressed net of
unearned income. Rates are expressed net of unamortized debenture cost for long-term debt. Net interest margin is
computed using total net interest income.
</FN>
</TABLE>

<PAGE>   79


<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED AVERAGE BALANCE SHEETS AND RELATED YIELDS AND RATES
<CAPTION>

                                                                       1997                        1996
                                                          ----------------------------  ---------------------------
                                                                    Interest   Average            Interest  Average
(Fully taxable equivalent)                                Average    Income/   Yields/  Average    Income   Yields/
(Dollars in millions)                                     Balance    Expense    Rates   Balance    Expense   Rates
- -------------------------------------------------------------------------------------------------------------------
 <S>                                                     <C>        <C>       <C>     <C>        <C>       <C>
 ASSETS:
 Earning assets:
 Loans, net of unearned income:
     Commercial                                         $  3,624.8  $ 299.8    8.27%  $ 3,383.5  $ 278.2    8.22%
     Consumer                                              2,760.0    248.7    9.01     2,607.5    229.9    8.82
     Permanent mortgage                                      638.4     51.0    7.99       660.0     51.7    7.83
     Credit card receivables                                 544.7     67.9   12.47       530.2     67.6   12.74
     Real estate construction                                337.4     33.0    9.79       275.1     27.0    9.82
     Nonaccrual loans                                         39.8       .9    2.16        15.8      1.5    9.62
 ------------------------------------------------------------------------------------------------------------------
         Total loans, net of unearned income               7,945.1    701.3    8.83     7,472.1    655.9    8.78
 ------------------------------------------------------------------------------------------------------------------
 Investment securities:
     U.S. Treasury and other U.S. government agencies      1,963.3    129.3    6.59     2,031.2    131.0    6.45
     States and municipalities                                83.7      6.8    8.06        98.1      7.9    8.02
     Other                                                    92.4      6.1    6.65        73.9      4.8    6.51
 ------------------------------------------------------------------------------------------------------------------
         Total investment securities                       2,139.4    142.2    6.65     2,203.2    143.7    6.52
 ------------------------------------------------------------------------------------------------------------------
 Other earning assets:
     Mortgage loans held for sale                          1,005.9     76.9    7.64     1,059.4     82.1    7.74
     Investment in bank time deposits                          9.8       .5    5.05        14.6       .7    5.05
     Federal funds sold and securities purchased
         under agreements to resell                          207.1     11.1    5.37        94.2      5.0    5.30
     Capital markets securities inventory                    204.8     13.6    6.65       218.5     14.5    6.66
 ------------------------------------------------------------------------------------------------------------------
         Total other earning assets                        1,427.6    102.1    7.15     1,386.7    102.3    7.38
 ------------------------------------------------------------------------------------------------------------------
 Total earning assets                                     11,512.1    945.6    8.21    11,062.0    901.9    8.15
 Allowance for loan losses                                  (123.6)                      (117.1)
 Cash and due from banks                                     658.6                        662.8
 Premises and equipment, net                                 195.1                        181.4
 Capital markets receivables and other assets              1,038.4                        799.2
 ------------------------------------------------------------------------------------------------------------------
 Total assets/Interest income                           $ 13,280.6  $ 945.6           $12,588.3  $ 901.9
 ==================================================================================================================
 LIABILITIES AND SHAREHOLDERS' EQUITY:
 Interest-bearing liabilities:
 Interest-bearing deposits:
     Savings                                            $    376.5  $   8.2    2.17%  $   424.3  $   9.4    2.23%
     Checking interest and money market                    2,963.7     95.1    3.21     2,715.9     92.7    3.41
     Certificates of deposit under $100,000
       and other time                                      2,798.0    160.5    5.74     2,885.2    166.5    5.77
 ------------------------------------------------------------------------------------------------------------------
         Total interest-bearing core deposits              6,138.2    263.8    4.30     6,025.4    268.6    4.46
 Certificates of deposit $100,000 and more                   843.0     47.7    5.66       835.8     46.3    5.54
 Federal funds purchased and securities sold
     under agreements to repurchase                        1,790.1     89.8    5.01     1,588.1     78.0    4.91
 Commercial paper and other short-term borrowings            663.0     41.0    6.18       520.1     31.6    6.07
 Term borrowings                                             185.5     15.9    8.60       253.7     20.8    8.24
 ------------------------------------------------------------------------------------------------------------------
 Total interest-bearing liabilities                        9,619.8    458.2    4.76     9,223.1    445.3    4.83
 Demand deposits                                           1,695.8                      1,816.1
 Other noninterest-bearing deposits                          530.1                        268.2
 Capital markets payables and other liabilities              457.5                        383.4
 Guaranteed preferred beneficial interests in
      First Tennessee's junior subordinated debentures        98.6                           --
 Shareholders' equity                                        878.8                        897.5
 ------------------------------------------------------------------------------------------------------------------
 Total liabilities and shareholders' equity/Interest    $ 13,280.6  $ 458.2           $12,588.3  $ 445.3
   expense
 ==================================================================================================================
 Net interest income-tax equivalent basis/Yield                     $ 487.4    4.23%             $ 456.6    4.13%
 Fully taxable equivalent adjustment                                   (4.3)                        (5.4)
 ------------------------------------------------------------------------------------------------------------------
 Net interest income                                                $ 483.1                      $ 451.2
 ==================================================================================================================
 Net interest spread                                                           3.45%                        3.32%
 Effect of interest-free sources used to fund earning assets                    .78                          .81
 ------------------------------------------------------------------------------------------------------------------
 Net interest margin                                                           4.23%                        4.13%
 ==================================================================================================================
<FN>
Certain previously reported amounts have been reclassified to agree with current presentation. Yields and
corresponding income amounts are adjusted to a fully taxable equivalent. Earning assets yields are expressed
net of unearned income. Rates are expressed net of unamortized debenture cost for long-term debt. Net
interest margin is computed using total net interest income.
</FN>
</TABLE>


<PAGE>   80
<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
CONSOLIDATED AVERAGE BALANCE SHEETS AND RELATED YIELDS AND RATED
<CAPTION>

                                                                1995                          1994                Average
                                                     --------------------------   ----------------------------    Balance
                                                              Interest  Average              Interest  Average   Growth(%)
(Fully taxable equivalent)                           Average   Income/  Yields/   Average     Income/  Yields/   ---------
(Dollars in millions)                                Balance   Expense   Rates    Balance     Expense   Rates      99/94*
- --------------------------------------------------------------------------------------------------------------------------
<S>                                                 <C>        <C>      <C>      <C>         <C>       <C>       <C>
ASSETS:
Earning assets:
Loans, net of unearned income:
    Commercial                                      $ 3,148.4  $ 265.3    8.43%  $ 2,775.7    $ 212.4     7.65%     9.0  +
    Consumer                                          2,367.1    206.0    8.70     2,082.6      166.8     8.01      8.2  +
    Permanent mortgage                                  658.4     52.1    7.91       557.5       44.0     7.90      3.9  -
    Credit card receivables                             480.4     65.5   13.63       432.7       56.6    13.08      5.8  +
    Real estate construction                            216.4     23.0   10.65       117.3       11.4     9.71     27.8  +
    Nonaccrual loans                                     16.5      1.4    8.48        18.6        1.3     7.25     11.5  +
- ---------------------------------------------------------------------------------------------------------------
        Total loans, net of unearned income           6,887.2    613.3    8.90     5,984.4      492.5     8.23      8.1  +
- ---------------------------------------------------------------------------------------------------------------
Investment securities:
    U.S. Treasury and other U.S. government agencies  2,004.3    125.9    6.28     2,063.4      122.8     5.95      3.7  -
    States and municipalities                            81.4      7.0    8.63        84.3        7.8     9.26      9.7  -
    Other                                                75.3      4.9    6.53       101.0        5.9     5.91     56.3  +
- ---------------------------------------------------------------------------------------------------------------
        Total investment securities                   2,161.0    137.8    6.38     2,248.7      136.5     6.07      3.7  +
- ---------------------------------------------------------------------------------------------------------------
Other earning assets:
    Mortgage loans held for sale                        706.1     54.7    7.75       767.9       56.0     7.29     33.2  +
    Investment in bank time deposits                      3.1       .2    5.79         5.3         .2     3.88     13.1  +
    Federal funds sold and securities purchased
        under agreements to resell                      157.5      8.5    5.42       191.9        7.6     3.97      8.8  +
    Capital markets securities inventory                179.8     13.0    7.22       208.0       13.1     6.28     21.1  +
- ---------------------------------------------------------------------------------------------------------------
        Total other earning assets                    1,046.5     76.4    7.30     1,173.1       76.9     6.55     28.2  +
- ---------------------------------------------------------------------------------------------------------------
Total earning assets                                 10,094.7    827.5    8.20     9,406.2      705.9     7.50     10.6  +
Allowance for loan losses                              (113.0)                      (113.1)                         4.5  +
Cash and due from banks                                 659.0                        659.7                          3.4  +
Premises and equipment, net                             166.0                        149.1                         14.1  +
Capital markets receivables and other assets            552.8                        477.9                         34.6  +
- ---------------------------------------------------------------------------------------------------------------
Total assets/Interest income                        $11,359.5  $ 827.5           $10,579.8    $ 705.9              12.0  +
===============================================================================================================
LIABILITIES AND SHAREHOLDERS' EQUITY:
Interest-bearing liabilities:
Interest-bearing deposits:
    Savings                                         $   459.5  $  10.8    2.35%  $   544.3    $  13.4     2.47%     8.5  -
    Checking interest and money market                2,378.9     95.8    4.03     2,295.6       65.7     2.86      9.1  +
    Certificates of deposit under $100,000
      and other time                                  2,872.6    167.8    5.84     2,529.4      122.0     4.82      1.1  -
- ---------------------------------------------------------------------------------------------------------------
        Total interest-bearing core deposits          5,711.0    274.4    4.81     5,369.3      201.1     3.75      3.2  +
Certificates of deposit $100,000 and more               531.9     30.6    5.75       460.2       18.7     4.06     47.0  +
Federal funds purchased and securities sold
    under agreements to repurchase                    1,491.1     80.9    5.43     1,045.6       40.5     3.87     17.0  +
Commercial paper and other short-term borrowings        404.2     27.9    6.90       683.2       36.7     5.37     19.0  +
Term borrowings                                         208.9     18.0    8.63       101.8        9.6     9.41     29.5  +
- ---------------------------------------------------------------------------------------------------------------
Total interest-bearing liabilities                    8,347.1    431.8    5.17     7,660.1      306.6     4.00     12.4  +
Demand deposits                                       1,746.8                      1,742.7                          1.4  +
Other noninterest-bearing deposits                      142.7                        142.2                         46.9  +
Capital markets payables and other liabilities          300.1                        275.3                         21.8  +
Guaranteed preferred beneficial interests in
     First Tennessee's junior subordinated debenture       --                           --                          N/A
Shareholders' equity                                    822.8                        759.5                          9.3  +
- ---------------------------------------------------------------------------------------------------------------
Total liabilities and shareholders' equity/Interest
  expense                                           $11,359.5  $ 431.8           $10,579.8    $ 306.6              12.0  +
===============================================================================================================
Net interest income-tax equivalent basis/Yield                 $ 395.7    3.92%               $ 399.3     4.25%
Fully taxable equivalent adjustment                               (5.0)                          (4.8)
- ---------------------------------------------------------------------------------------------------------------
Net interest income                                            $ 390.7                        $ 394.5
===============================================================================================================
Net interest spread                                                       3.03%                           3.50%
Effect of interest-free sources used to fund earning                       .89                             .75
- ---------------------------------------------------------------------------------------------------------------
Net interest margin                                                       3.92%                           4.25%
===============================================================================================================
<FN>
* Compound annual growth rate
Certain previously reported amounts have been reclassified to agree with current presentation. Yields and
corresponding income amounts are adjusted to a fully taxable equivalent. Earning assets yields are expressed
net of unearned income. Rates are expressed net of unamortized debenture cost for long-term debt. Net
interest margin is computed using total net interest income.
</FN>
</TABLE>
<PAGE>   81


<TABLE>
FIRST TENNESSEE NATIONAL CORPORATION
SELECTED FINANCIAL AND OPERATING DATA
<CAPTION>
(Dollars in millions except per share data)                1999        1998          1997          1996        1995        1994
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                                      <C>         <C>           <C>          <C>       <C>         <C>
SUMMARY INCOME STATEMENTS
Interest income                                          $ 1,207.2   $ 1,133.6     $   941.3   $   896.5  $   822.5   $   701.1
Less interest expense                                        617.7       593.3         458.2       445.3      431.8       306.6
- --------------------------------------------------------------------------------------------------------------------------------
Net interest income                                          589.5       540.5         483.1       451.2      390.7       394.5
Provision for loan losses                                     57.9        51.3          51.1        35.7       20.6        17.2
- --------------------------------------------------------------------------------------------------------------------------------
Net interest income after provision                          531.6       489.2         432.0       415.5      370.1       377.3
Noninterest income                                         1,123.1       985.5         668.1       571.2      492.6       456.2
- --------------------------------------------------------------------------------------------------------------------------------
Adjusted gross income after provision                      1,654.7     1,474.7       1,100.1       986.7      862.7       833.5
Noninterest expense                                        1,275.3     1,121.8         785.0       704.5      609.7       625.7
- --------------------------------------------------------------------------------------------------------------------------------
Income before income taxes                                   379.4       352.9         315.1       282.2      253.0       207.8
Applicable income taxes                                      131.9       126.5         117.6       102.3       88.1        60.7
- --------------------------------------------------------------------------------------------------------------------------------
Net income                                               $   247.5   $   226.4     $   197.5   $   179.9  $   164.9   $   147.1
================================================================================================================================
COMMON STOCK DATA
Basic earnings per share                                 $    1.90   $    1.77     $    1.54   $    1.34  $    1.21   $    1.07
Diluted earnings per share                                    1.85        1.72          1.50        1.32       1.20        1.07
Cash dividends declared per share                              .79        .685          .615       .5475       .485        .435
Year-end book value per share                                 9.52        8.50          7.44        7.14       6.50        5.69
Closing price of common stock per share:
    High                                                   45 3/16    38  1/16        33 3/4     19 5/16    15 7/16    11 15/16
    Low                                                    27 9/16    23 13/16        18 3/8     14 7/16    9 13/16     9  5/16
    Year-end                                               28  1/2    38  1/16        33 3/8     18  3/4    15  1/8    10  3/16
Dividends per share/year-end closing price                     2.8%        1.8%          1.8%        2.9%       3.2%        4.3%
Dividends per share/earnings per share (payout ratio)         42.7        39.8          41.0        41.5       40.4        40.7
Price/earnings ratio                                          15.4x       22.1x         22.3x       14.2x      12.6x        9.5x
Market capitalization                                    $ 3,715.1   $ 4,920.8     $ 4,279.0   $ 2,507.2  $ 2,032.1   $ 1,388.5
Average shares outstanding (thousands)                     130,573     128,235       128,365     134,393    136,050     136,884
Period-end shares outstanding (thousands)                  129,878     128,974       128,209     133,715    134,356     136,296
Volume of shares traded (thousands)                         96,207     107,837       135,205     109,038    131,296      93,384
- --------------------------------------------------------------------------------------------------------------------------------
SELECTED AVERAGE BALANCES
Total assets                                             $18,620.8   $16,720.7     $13,280.6   $12,588.3  $11,359.5   $10,579.8
Total loans*                                               8,818.8     8,242.1       7,945.1     7,472.1    6,887.2     5,984.4
Investment securities                                      2,702.7     2,425.8       2,139.4     2,203.2    2,161.0     2,248.7
Earning assets                                            15,583.7    14,320.5      11,512.1    11,062.0   10,094.7     9,406.2
Deposits                                                  12,302.1    10,996.4       9,207.1     8,945.5    8,132.4     7,714.4
Term borrowings                                              371.1       252.7         185.5       253.7      208.9       101.8
Shareholders' equity                                       1,186.8       996.0         878.8       897.5      822.8       759.5
- --------------------------------------------------------------------------------------------------------------------------------
SELECTED RATIOS
Return on average shareholders' equity                        20.9%       22.7%         22.5%       20.1%      20.0%       19.4%
Return on average assets                                      1.33        1.35          1.49        1.43       1.45        1.39
Net interest margin                                           3.80        3.80          4.23        4.13       3.92        4.25
Allowance for loan losses to loans*                           1.49        1.59          1.51        1.52       1.54        1.69
Net charge-offs to average loans*                              .59         .46           .54         .41        .30         .30
Average total capital to average assets**                     6.91        6.55          7.36        7.13       7.24        7.18
Average shareholders' equity to average assets                6.37        5.96          6.62        7.13       7.24        7.18
Average tangible equity to average tangible assets            5.70        5.23          5.81        6.20       6.36        6.36
Average shareholders' equity to average net loans            13.46       12.28         11.24       12.20      12.15       12.94
- --------------------------------------------------------------------------------------------------------------------------------
RETURN TO SHAREHOLDERS
Stock appreciation                                           (25.1)%      14.0%         78.0%       24.0%      48.5%        5.8%
Dividend yield                                                 2.1         2.1           3.3         3.6        4.8         4.5
Annual return                                                (23.0)       16.1          81.3        27.6       53.3        10.3
- --------------------------------------------------------------------------------------------------------------------------------
<FN>
 *  Net of unearned income.
**  Total capital includes shareholders' equity and guaranteed preferred beneficial interests in First Tennessee's junior
    subordinated debentures.
See accompanying notes to consolidated financial statements. Common stock data reflects the 1998 and 1996 two-for-one stock splits.
</FN>
</TABLE>

<PAGE>   1
                                                                     EXHIBIT 21

                            PARENTS AND SUBSIDIARIES

         The following is a list of all subsidiaries of First Tennessee
National Corporation at December 31, 1999. Each subsidiary is 100% owned by its
immediate parent, and all are included in the Consolidated Financial
Statements:

<TABLE>
<CAPTION>
                                                                       Type of Ownership         Jurisdiction of
         Subsidiary                                                    By the Corporation        Incorporation
         ----------                                                    ------------------        ---------------

<S>                                                                    <C>                       <C>
Cleveland Bank & Trust Company                                         Direct                    Tennessee
First National Bank of Springdale                                      Direct                    United States
First Tennessee Bank National Association(1)                           Direct                    United States
  Check Consultants, Incorporated                                      Indirect                  Tennessee
          Check Consultants Company of Tennessee, Inc.                 Indirect                  Tennessee
  Community Leasing Corporation*                                       Indirect                  Tennessee
  Community Money Center, Inc.*                                        Indirect                  Tennessee
  East Tennessee Service Corporation*                                  Indirect                  Tennessee
         Upper East Tennessee Insurance Agency*                        Indirect                  Tennessee
  Federal Flood Certification Corporation                              Indirect                  Texas
  First Express Remittance Processing, Inc.                            Indirect                  Tennessee
  First Funds, Inc.*                                                   Indirect                  Tennessee
  First Horizon Insurance Services, Inc.                               Indirect                  Tennessee
  First Horizon Money Center, Inc.                                     Indirect                  Tennessee
  First Horizon Strategic Alliances, Inc.                              Indirect                  Tennessee
  First Tennessee ABS, Inc.                                            Indirect                  Delaware
  First Tennessee Brokerage, Inc.                                      Indirect                  Tennessee
  First Tennessee Capital Assets Corporation                           Indirect                  Tennessee
  First Tennessee Commercial Loan Management, Inc.                     Indirect                  Tennessee
  First Tennessee Equipment Finance Corporation                        Indirect                  Tennessee
  First Tennessee Housing Corporation                                  Indirect                  Tennessee
         CC Community Development Holdings, Inc.                       Indirect                  Tennessee
  First Tennessee Merchant Equipment, Inc.*                            Indirect                  Tennessee
  First Tennessee Merchant Services, Inc.(3)                           Indirect                  Tennessee
  FT Real Estate Information Mortgage Solutions Holdings, Inc.         Indirect                  Delaware
               FT Real Estate Information Mortgage Solutions, Inc.     Indirect                  Delaware
  FT Real Estate Securities Holding Company, Inc.                      Indirect                  Arkansas
         FT Real Estate Securities Company, Inc.                       Indirect                  Arkansas
  First Tennessee Securities Corporation                               Indirect                  Tennessee
  FT Insurance Corporation                                             Indirect                  Tennessee
  FT Mortgage Holding Corporation                                      Indirect                  Illinois
              FT Mortgage Companies(2)                                 Indirect                  Kansas
                  First Tennessee Mortgage Services, Inc.              Indirect                  Tennessee
                  First Horizon Asset Securities Inc.                  Indirect                  Delaware
  FT Reinsurance Company                                               Indirect                  Vermont
  Hickory Venture Capital Corporation                                  Indirect                  Alabama
  JPO, Inc.                                                            Indirect                  Tennessee
  TSMM Corporation                                                     Indirect                  Tennessee
FTB Futures Corporation*                                               Direct                    Tennessee
Hickory Capital Corporation                                            Direct                    Tennessee
Highland Capital Management Corp.                                      Direct                    Tennessee
Martin & Company, Inc.                                                 Direct                    Tennessee
Mountain Financial Company*                                            Direct                    Tennessee
Norlen Life Insurance Company                                          Direct                    Arizona
Peoples and Union Bank                                                 Direct                    Tennessee
Peoples Bank                                                           Direct                    Mississippi
  *Inactive.
</TABLE>


<PAGE>   2


(1)      Divisions of this subsidiary do business in certain jurisdictions
         under the following names: First Express, First Horizon Equity
         Lending, First Horizon Money Center, First Securities Company in
         Mobile, First Tennessee Capital Markets, Garland Capital Management,
         Garland Trust, Gulf Pacific Mortgage.

(2)      The subsidiary changed its name to First Horizon Home Loan Corporation
         in March 2000. Divisions of this subsidiary do business in certain
         jurisdictions under the following names: Atlantic Coast Mortgage, Carl
         I. Brown Mortgage, CIB Mortgage, Customer One Mortgage, Elliot Ames,
         Emerald Mortgage, EquiBanc Mortgage Corporation, 1st Coastal Mortgage,
         First Tennessee Mortgage Company, Inc., FTB Mortgage Services,
         Keystone Mortgage, HomeBanc Mortgage Corporation, McGuire Mortgage,
         MNC Mortgage, Mortgage Resources, Patriot Financial Group, Premier
         Mortgage, Premier Mortgage Resources, Priority One, Mortgage Bankers,
         Select Mortgage Resources, Sunbelt National Mortgage.

(3)      The subsidiary changed its name to First Horizon Merchant Services,
         Inc. in January 2000.

<PAGE>   1
                                                                     EXHIBIT 23

                   CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS

As independent public accountants, we hereby consent to the incorporation of
our report dated February 28, 2000, included in First Tennessee National
Corporation's 1999 Annual Report to Shareholders, into the Company's 1999
Annual Report on Form 10-K, and previously filed registration statement file
Nos. 33-8029, 33-9846, 33-40398, 33-44142, 33-52561, 33-57241, 33-58975,
33-63809, 33-64471, 333-16225, 333-16227, 333-17457, 333-17457-01,
333-17457-02, 333-17457-03, 333-17457-04, 333-70075, 333-91137, 333-92145, and
333-92147 and to all references to our firm included therein.



Arthur Andersen LLP


Memphis, Tennessee
March 24, 2000

<PAGE>   1
                                                                     EXHIBIT 24

                               POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that each person whose signature
appears below does hereby constitute and appoint ELBERT L. THOMAS, JR., JAMES
F. KEEN, CLYDE A. BILLINGS, JR., and TERESA A. ROSENGARTEN, jointly and each of
them severally, his or her true and lawful attorney-in-fact and agent, with
full power of substitution and resubstitution, for him or her and in his or her
name, place and stead, in any and all capacities, to execute and sign the
Annual Report on Form 10-K for the fiscal year ended December 31, 1999 to be
filed with the Securities and Exchange Commission, pursuant to the provisions
of the Securities Exchange Act of 1934, by First Tennessee National Corporation
("Corporation") and, further, to execute and sign any and all amendments
thereto and to file the same, with all exhibits thereto and other documents in
connection therewith, with the Securities and Exchange Commission, granting
unto said attorneys-in-fact and agents, and each of them, or their or his or
her substitute or substitutes, full power and authority to do and perform each
and every act and thing requisite or necessary to be done in and about the
premises, as fully to all intents and purposes as the undersigned might or
could do in person, hereby ratifying and confirming all the acts that said
attorneys-in-fact and agents, or any of them, or their or his or her substitute
or substitutes, may lawfully do or cause to be done by virtue hereof.

<TABLE>
<CAPTION>
         Signature                                            Title                                    Date
         ---------                                            -----                                    ----



<S>                                                    <C>                                         <C>
Ralph Horn                                             Chairman of the Board,                      March 20, 2000
- -------------------------------------                  President and Chief Executive
Ralph Horn                                             Officer and a Director
                                                       (principal executive officer)


Elbert L. Thomas, Jr.                                  Executive Vice President and                March 20, 2000
- -------------------------------------                  Chief Financial Officer
Elbert L. Thomas, Jr.                                  (principal financial officer)



James F. Keen                                          Senior Vice President and                   March 20, 2000
- -------------------------------------                  Corporate Controller (principal
James F. Keen                                          accounting officer)



Robert C. Blattberg                                    Director                                    March 20, 2000
- -------------------------------------
Robert C. Blattberg


Carlos H. Cantu                                        Director                                    March 20, 2000
- -------------------------------------
Carlos H. Cantu
</TABLE>


                                  Page 1 of 2
<PAGE>   2


<TABLE>
<S>                                                    <C>                                         <C>
George E. Cates                                        Director                                    March 20, 2000
- -------------------------------------
George E. Cates


J. Kenneth Glass                                       Director                                    March 20, 2000
- -------------------------------------
J. Kenneth Glass


James A. Haslam, III                                   Director                                    March 20, 2000
- -------------------------------------
James A. Haslam, III


John C. Kelley, Jr.                                    Director                                    March 20, 2000
- -------------------------------------
John C. Kelley, Jr.


R. Brad Martin                                         Director                                    March 20, 2000
- -------------------------------------
R. Brad Martin


Joseph Orgill, III                                     Director                                    March 20, 2000
- -------------------------------------
Joseph Orgill, III


- -------------------------------------                  Director                                    March   , 2000
Vicki R. Palmer


Michael D. Rose                                        Director                                    March 20, 2000
- -------------------------------------
Michael D. Rose


William B. Sansom                                      Director                                    March 20, 2000
- -------------------------------------
William B. Sansom
</TABLE>


                                  Page 2 of 2

<TABLE> <S> <C>

<ARTICLE> 9
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM FIRST
TENNESSEE NATIONAL CORPORATION'S DECEMBER 31, 1999, FINANCIAL STATEMENTS FILED
IN ITS 10-K AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCES TO SUCH FINANCIAL
STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               DEC-31-1999
<CASH>                                         956,077
<INT-BEARING-DEPOSITS>                           3,263
<FED-FUNDS-SOLD>                               279,537
<TRADING-ASSETS>                               147,041
<INVESTMENTS-HELD-FOR-SALE>                  2,332,356
<INVESTMENTS-CARRYING>                         768,936
<INVESTMENTS-MARKET>                           734,853
<LOANS>                                     11,413,103
<ALLOWANCE>                                    139,603
<TOTAL-ASSETS>                              18,373,390
<DEPOSITS>                                  11,358,701
<SHORT-TERM>                                 4,406,511
<LIABILITIES-OTHER>                            908,048
<LONG-TERM>                                    358,663
                          100,000
                                          0
<COMMON>                                        81,174
<OTHER-SE>                                   1,160,293
<TOTAL-LIABILITIES-AND-EQUITY>              18,373,390
<INTEREST-LOAN>                                982,839
<INTEREST-INVEST>                              178,594
<INTEREST-OTHER>                                45,731
<INTEREST-TOTAL>                             1,207,164
<INTEREST-DEPOSIT>                             399,733
<INTEREST-EXPENSE>                             617,654
<INTEREST-INCOME-NET>                          589,510
<LOAN-LOSSES>                                   57,923
<SECURITIES-GAINS>                               2,257
<EXPENSE-OTHER>                              1,275,252
<INCOME-PRETAX>                                379,439
<INCOME-PRE-EXTRAORDINARY>                     247,533
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   247,533
<EPS-BASIC>                                       1.90<F1>
<EPS-DILUTED>                                     1.85<F1>
<YIELD-ACTUAL>                                    3.80
<LOANS-NON>                                     29,118
<LOANS-PAST>                                    30,663
<LOANS-TROUBLED>                                     0
<LOANS-PROBLEM>                                 45,152
<ALLOWANCE-OPEN>                               136,013
<CHARGE-OFFS>                                   60,225
<RECOVERIES>                                     8,575
<ALLOWANCE-CLOSE>                              139,603
<ALLOWANCE-DOMESTIC>                           139,603
<ALLOWANCE-FOREIGN>                                  0
<ALLOWANCE-UNALLOCATED>                              0
<FN>
<F1>FIRST TENNESSEE NATIONAL CORPORATION EFFECTED A TWO-FOR-ONE STOCK SPLIT ON
FEBRUARY 20, 1998. THIS CURRENT FINANCIAL DATA SCHEDULE AND THE DECEMBER 31,
1997 FINANCIAL DATA SCHEDULE FILED WITH THE 1997 FORM 10-K REFLECT THIS STOCK
SPLIT. FINANCIAL DATA SCHEDULES PRIOR TO DECEMBER 31, 1997, HAVE NOT BEEN
RESTATED TO REFLECT THE STOCK SPLIT.
</FN>


</TABLE>


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