VERIZON CALIFORNIA INC
10-Q, 2000-11-14
TELEPHONE COMMUNICATIONS (NO RADIOTELEPHONE)
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<PAGE>

                                  UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549


                                    FORM 10-Q


         [X] Quarterly Report Pursuant to Section 13 or 15(d) of the
                        Securities Exchange Act of 1934

              For the quarterly period ended: September 30, 2000

                                      Or

         [ ] Transition Report Pursuant to Section 13 or 15(d) of the
                        Securities Exchange Act of 1934

               For the transition period from _______ to _______

                          Commission File Number 1-6417

                             VERIZON CALIFORNIA INC.
                   (Former Name: GTE California Incorporated)


             CALIFORNIA                                  95-0510200
  (STATE OR OTHER JURISDICTION OF           (I.R.S. EMPLOYER IDENTIFICATION NO.)
   INCORPORATION OR ORGANIZATION)

1255 Corporate Drive, SVC04C08, Irving, Texas                   75038
  (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)                    (ZIP CODE)

         Registrant's telephone number, including area code 972-507-5000



THE REGISTRANT, A WHOLLY-OWNED SUBSIDIARY OF GTE CORPORATION, A WHOLLY-OWNED
SUBSIDIARY OF VERIZON COMMUNICATIONS INC., MEETS THE CONDITIONS SET FORTH IN
GENERAL INSTRUCTION H(1)(a) AND (b) OF FORM 10-Q AND IS THEREFORE FILING THIS
FORM WITH REDUCED DISCLOSURE FORMAT PURSUANT TO GENERAL INSTRUCTION (H)(2).

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

                                                      YES   [X]    NO  [ ]
<PAGE>

PART I.  FINANCIAL INFORMATION

Item 1.  Financial Statements

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
             Condensed Consolidated Statements of Income (Unaudited)

<TABLE>
<CAPTION>

                                                             Three Months Ended                 Nine Months Ended
                                                                September 30,                     September 30,
                                                       ------------------------------    --------------------------------
                                                            2000             1999             2000              1999
                                                       -------------    -------------    ---------------    -------------
                                                                             (Dollars in Millions)
                                                       ------------------------------------------------------------------
<S>                                                    <C>              <C>              <C>               <C>
OPERATING REVENUES                                     $       858.5    $       854.2    $      2,512.6    $      2,505.0
                                                       -------------    -------------    --------------    --------------

OPERATING EXPENSES
     Operations and support                                    338.5            282.5             898.2             978.2
     Depreciation and amortization                             165.2            150.6             485.2             449.2
                                                       -------------    -------------    --------------    --------------

        Total operating expenses                               503.7            433.1           1,383.4           1,427.4
                                                       -------------    -------------    --------------    --------------

OPERATING INCOME                                               354.8            421.1           1,129.2           1,077.6

OTHER (INCOME) EXPENSE
     Interest  income                                           (0.2)            (0.1)             (0.5)             (0.3)
     Interest  expense                                          38.6             34.7             111.8             104.1
                                                       -------------    -------------    --------------    --------------

INCOME BEFORE INCOME TAXES                                     316.4            386.5           1,017.9             973.8
     Income taxes                                              118.7            157.1             418.3             395.7
                                                       -------------    -------------    --------------    --------------

NET INCOME                                             $       197.7    $       229.4    $        599.6    $        578.1
                                                       =============    =============    ==============    ==============
</TABLE>


The accompanying notes are an integral part of these statements.

                                       1
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
                      Condensed Consolidated Balance Sheets

<TABLE>
<CAPTION>

                                                                     (Unaudited)
                                                                    September 30,        December 31,
                                                                        2000                 1999
                                                                    -------------        ------------
                                                                           (Dollars in Millions)
<S>                                                                  <C>                 <C>
ASSETS
Current assets
    Cash and cash equivalents                                       $         0.5        $       11.6
    Accounts receivable, less allowances of $68.1 and $65.5                 569.6               689.2
    Accounts receivable from affiliates                                      14.1                14.7
    Inventories and supplies                                                 60.9                45.2
    Net assets held for sale                                                 46.9                53.8
    Deferred income tax benefits                                             88.5                68.7
    Prepayments and other                                                    28.1                50.2
                                                                    -------------        ------------
       Total current assets                                                 808.6               933.4
                                                                    -------------        ------------

Property, plant and equipment, at cost                                   10,625.5            10,324.4
Accumulated depreciation                                                 (6,861.7)           (6,576.6)
                                                                    -------------        ------------
       Total property, plant and equipment, net                           3,763.8             3,747.8
                                                                    -------------        ------------

Prepaid pension costs                                                     1,581.2             1,170.6
Other assets                                                                 15.1                15.5
                                                                    -------------        ------------
Total assets                                                        $     6,168.7        $    5,867.3
                                                                    =============        ============
</TABLE>


The accompanying notes are an integral part of these statements.

                                       2
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
                Condensed Consolidated Balance Sheets - Continued

<TABLE>
<CAPTION>

                                                                     (Unaudited)
                                                                    September 30,         December 31,
                                                                        2000                  1999
                                                                    -------------         ------------
                                                                           (Dollars in Millions)
<S>                                                                  <C>                 <C>
LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities
    Current maturities of long-term debt                            $       305.3         $        5.2
    Notes payable to affiliates                                             301.1                204.1
    Accounts payable                                                        165.1                156.5
    Affiliate payables                                                      226.1                153.8
    Taxes payable                                                            83.2                 45.7
    Dividends payable                                                        96.0                185.5
    Other                                                                   378.8                355.2
                                                                    -------------         ------------
       Total current liabilities                                          1,555.6              1,106.0
                                                                    -------------         ------------

Long-term debt                                                            1,666.3              1,966.4
Deferred income taxes                                                       905.6                780.9
Employee benefit plans and other                                            164.3                202.9
                                                                    -------------         ------------
       Total liabilities                                                  4,291.8              4,056.2
                                                                    -------------         ------------

Shareholders' equity
    Preferred stock                                                          --                   50.0
    Common stock (70,000,000 shares issued and outstanding)               1,400.0              1,400.0
    Additional paid-in capital                                              336.8                 92.5
    Retained earnings                                                       140.1                268.6
                                                                    -------------         ------------
       Total shareholders' equity                                         1,876.9              1,811.1
                                                                    -------------         ------------
Total liabilities and shareholders' equity                          $     6,168.7         $    5,867.3
                                                                    =============         ============
</TABLE>


The accompanying notes are an integral part of these statements.

                                       3
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
           Condensed Consolidated Statements of Cash Flows (Unaudited)

<TABLE>
<CAPTION>

                                                                                       Nine Months Ended
                                                                                          September 30,
                                                                                   ---------------------------
                                                                                       2000           1999
                                                                                   -----------    ------------
                                                                                     (Dollars in Millions)
<S>                                                                                <C>            <C>
OPERATING
       Net cash provided by operations                                             $     999.7    $  1,074.2
                                                                                   -----------    ----------
INVESTING
    Capital expenditures                                                                (482.7)       (415.3)
    Other - net                                                                            2.7           0.3
                                                                                   -----------    ----------
       Net cash used in investing                                                       (480.0)       (415.0)
                                                                                   -----------    ----------
FINANCING
    Long-term debt issued                                                                273.6         222.4
    Long-term debt retired                                                                (0.1)         (0.1)
    Preferred stock retired, including premiums paid on early redemption                 (55.4)         --
    Dividends paid                                                                      (571.0)       (557.8)
    Net change in affiliate notes                                                       (177.9)       (332.2)
                                                                                   -----------    ----------
       Net cash used in financing                                                       (530.8)       (667.7)
                                                                                   -----------    ----------

Decrease in cash and cash equivalents                                                    (11.1)         (8.5)

Cash and cash equivalents:
    Beginning of period                                                                   11.6          16.4
                                                                                   -----------    ----------
    End of period                                                                  $       0.5    $      7.9
                                                                                   ===========    ==========
</TABLE>


The accompanying notes are an integral part of these statements.

                                       4
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
           Consolidated Statement of Shareholders' Equity (Unaudited)

<TABLE>
<CAPTION>

                                                                                 Additional
                                                  Preferred        Common         Paid-In         Retained
                                                    Stock          Stock          Capital         Earnings           Total
                                                ------------    ------------    ------------    -------------    -------------
                                                                            (Dollars in Millions)
<S>                                             <C>             <C>             <C>             <C>              <C>
Shareholders' equity, December 31, 1999         $       50.0    $    1,400.0    $       92.5    $       268.6    $     1,811.1

Net income                                                                                              599.6            599.6
Redemption of preferred stock                          (50.0)                                            (5.4)           (55.4)
Tax benefit from exercise of stock options                                               1.1                               1.1
Dividends declared                                                                                     (481.6)          (481.6)
Capital contribution in connection with merger                                         243.2                             243.2
Dividend declared in connection with merger                                                            (243.2)          (243.2)
Other                                                                                                     2.1              2.1
                                                ------------    ------------    ------------    -------------    -------------
Shareholders' equity, September 30, 2000        $         --    $    1,400.0    $      336.8    $       140.1    $     1,876.9
                                                ============    ============    ============    =============    =============
</TABLE>



The accompanying notes are an integral part of these statements.

                                       5
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
        Notes to Condensed Consolidated Financial Statements (Unaudited)

NOTE 1.  BASIS OF PRESENTATION

Verizon California Inc. (the Company), formerly GTE California Incorporated, is
a wholly-owned subsidiary of GTE Corporation (GTE), which is a wholly-owned
subsidiary of Verizon Communications Inc. (Verizon Communications). The
accompanying unaudited condensed financial statements have been prepared based
upon Securities and Exchange Commission (SEC) rules that permit reduced
disclosure for interim periods. These financial statements include certain
reclassifications in presentation as a result of the merger of Bell Atlantic
Corporation (Bell Atlantic) and GTE (see Note 2). These financial statements
reflect all adjustments that are necessary for a fair presentation of results of
operations and financial position for the interim periods shown, including
normal recurring accruals and other items (see Note 2). The results for the
interim periods are not necessarily indicative of results for the full year. For
a more complete discussion of significant accounting policies and certain other
information, please refer to the financial statements included in the Company's
1999 Annual Report on Form 10-K.

NOTE 2.  BELL ATLANTIC - GTE MERGER

On June 30, 2000, Bell Atlantic and GTE completed a merger of equals under a
definitive merger agreement dated as of July 27, 1998 (the Merger). Under the
terms of the agreement, GTE became a wholly-owned subsidiary of Bell Atlantic.
In September 2000, Bell Atlantic changed its name to Verizon Communications Inc.
The Merger qualified as a tax-free reorganization and has been accounted for as
a pooling of interests. Under this method of accounting, Bell Atlantic and GTE
are treated as if they had always been combined for accounting and financial
reporting purposes.

Merger-Related and Severance Costs

Results of operations for the nine months ended September 30, 2000 included
merger-related pre-tax costs totaling approximately $83.8 million, consisting of
$32.3 million for direct incremental costs and $51.5 million for employee
severance costs. These costs include the Company's allocated share of
merger-related costs from Verizon Services Group (Verizon Services), an
affiliate that provides centralized services on a contract basis. Costs
allocated from Verizon Services are included in Operations and support expenses.

Direct incremental costs consist of the Company's proportionate share of
expenses associated with completing the merger transaction such as professional
and regulatory fees, compensation arrangements and shareowner-related costs.
Employee severance costs, as recorded under Statement of Financial Accounting
Standards (SFAS) No. 112, "Employers' Accounting for Postemployment Benefits,"
represent the Company's proportionate share of benefit costs for the separation
of management employees who are entitled to benefits under Verizon
Communications pre-existing separation pay plans, as well as an accrual of
ongoing SFAS No. 112 obligations for GTE employees. The separations are expected
to occur as a result of consolidations and process enhancements. Accrued
postemployment benefit liabilities for those employees are included in the
Company's condensed consolidated balance sheets as components of "Other current
liabilities" and "Employee benefit plans and other."

Conforming Accounting Adjustments

Results of operations also included adjustments that were required to conform
the Company's accounting methods and presentation to that of Verizon
Communications. As a result of these adjustments, operating income increased
$9.1 million and $13.7 million for the nine month periods ended September 30,
2000 and 1999, respectively.

                                       6
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
  Notes to Condensed Consolidated Financial Statements (Unaudited) - Continued

Other Related Actions

During the second quarter of 2000, the Company also recorded $3.3 million pretax
for other actions in relation to the Merger or other strategic decisions.

NOTE 3.  COMPREHENSIVE INCOME

Net income and comprehensive income were the same for the nine months ended
September 30, 2000 and 1999.

NOTE 4.  DEBT

In March 2000, the Company issued $275.0 million of 7.65% Series H Debentures,
due 2007. The net proceeds were applied toward the repayment of affiliate short-
term borrowings used to finance the Company's construction program and for
general corporate purposes.

NOTE 5.  PREFERRED STOCK

In March 2000, the Company redeemed all 2,499,174 outstanding shares of
preferred stock and paid premiums of $5.4 million on the early redemption.

NOTE 6.  NET ASSETS HELD FOR SALE

During May 1999, the Company entered into an agreement to sell approximately
46,000 switched access lines located in California and Arizona to Citizens
Utilities Company. This agreement consummates the Company's previously announced
1998 plan to sell selected access lines located in California and Arizona. The
sale is contingent upon final agreements and regulatory approval and is expected
to close by the first quarter of 2001. The associated net assets, which
approximate $46.9 million and $53.8 million at September 30, 2000 and December
31, 1999, respectively, consist of property, plant and equipment, and have been
classified as "Net assets held for sale" in the condensed consolidated balance
sheets. The Company intends to continue to operate all of these assets until
sold. Given the decision to sell, no depreciation expense was recorded for these
assets during 1999 or 2000 in accordance with SFAS No. 121, "Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of."
Depreciation expense was lowered by $2.1 million and $6.3 million for the three
and nine months ended September 30, 2000 and $2.6 million and $6.3 million for
the three and nine months ended September 30, 1999, respectively. No charges
were recorded for the access lines to be sold because their estimated fair
values were in excess of their carrying values. The access line agreement
represents approximately 1% of the switched access lines that the Company had in
service at the end of 1999, and contributed approximately 1% to 1999
consolidated revenues and approximately 1% to 1999 consolidated operating
income.

NOTE 7.  DIRECTORY PUBLISHING REVENUES

Consistent with industry practice, effective January 1, 2000, the Company
changed its method of recognizing directory publishing revenues. Verizon
Directories Corp., a wholly-owned subsidiary of GTE, publishes telephone
directories for which it receives advertising revenue. Under the Company's
previous method of revenue recognition, approximately 60% of the advertising
revenue for directories published by Verizon Directories Corp. in the Company's
operating areas was recognized as revenue. The remaining 40% was recognized as
revenue by Verizon Directories Corp. Under the new method of revenue
recognition, Verizon Directories Corp. now recognizes 100% of the directory
publishing revenues. The Company, in turn, bills Verizon Directories Corp. for
customer listing information and billing and collection services. As a result,
the Company's other services revenues and operating income for the nine months
ended September 30, 2000 decreased $61.0 million and $55.4 million,
respectively, compared to the same period in 1999.

                                       7
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY
  Notes to Condensed Consolidated Financial Statements (Unaudited) - Continued

NOTE 8.  RECENT ACCOUNTING PRONOUNCEMENTS

FASB Accounting Standard - Derivatives and Hedging Activities

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities." This
statement requires that all derivatives be measured at fair value and recognized
as either assets or liabilities on the balance sheet. Changes in the fair values
of derivative instruments will be recognized in either earnings or other
comprehensive income, depending on the designated use and effectiveness of the
instruments.

In June 2000, the FASB issued SFAS No. 138, "Accounting for Certain Derivative
Instruments and Certain Hedging Activities," which amended SFAS No. 133. The
amendments in SFAS No. 138 address certain implementation issues and relate to
such matters as the normal purchases and normal sales exception, the definition
of interest rate risk, hedging recognized foreign-currency-denominated assets
and liabilities, and intercompany derivatives.

The Company is currently evaluating the provisions of SFAS No. 133 and SFAS No.
138, which it will adopt on January 1, 2001. The impact of adoption will be
affected by several factors, including the specific hedging instruments in place
and their relationships to hedged items, as well as market conditions at the
date of adoption.

SEC Staff Accounting Bulletin - Revenue Recognition

In December 1999, the SEC issued Staff Accounting Bulletin (SAB) No. 101,
"Revenue Recognition in Financial Statements," which provides additional
guidance on revenue recognition and, in certain circumstances, requires the
deferral of incremental costs. The Company will adopt SAB No. 101 in the fourth
quarter of 2000, retroactive to January 1, 2000. The Company is currently
assessing the impact of adopting SAB No. 101.

NOTE 9.  COMMITMENTS AND CONTINGENCIES

Various legal actions and regulatory proceedings are pending to which the
Company is a party. The Company has established reserves for specific
liabilities in connection with regulatory and legal matters that management
currently deems to be probable and estimable. The Company does not expect that
the ultimate resolution of pending regulatory and legal matters in future
periods will have a material effect on the Company's financial condition, but it
could have a material effect on the Company's results of operations.

Federal and state regulatory conditions to the Merger include certain
commitments to, among other things, promote competition and the widespread
deployment of advanced services, while helping ensure that consumers continue to
receive high-quality, low cost telephone services. In some cases, there are
significant penalties associated with not meeting these commitments. The cost of
satisfying these commitments could have a significant impact on net income in
future periods. As previously disclosed, the cost of satisfying these
commitments is likely to impact net income of Verizon Communications in 2000 on
a consolidated basis by approximately $275 to $325 million, based on preliminary
estimates. The estimated impact on each operating telephone subsidiary,
including the Company, is currently being assessed.

                                       8
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

Item 2.   Management's Discussion and Analysis of Results of Operations
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

RESULTS OF OPERATIONS

Net income increased $21.5 million or 4% for the nine months ended September 30,
2000, compared to the same period in 1999.

The Company's operating results for 2000 and 1999 were affected by special
items. The special items in both periods include the Company's allocated share
of charges from Verizon Services Group (Verizon Services), an affiliate that
provides centralized services to the Company on a contract basis.

The following table shows how special items are reflected in the Company's
condensed statements of income for each period:

(Dollars in Millions)                            Nine Months Ended September 30,
                                                     2000              1999
--------------------------------------------------------------------------------

Operating Revenues
  Regulatory contingency                         $       1.5       $        --
  Other charges and special items                        5.0                --
                                                 -------------------------------
                                                         6.5                --
Operating Expenses
  Bell Atlantic-GTE merger costs                        83.8                --
  Bell Atlantic-GTE merger conforming
    accounting adjustments                              (9.1)            (13.7)
  Bell Atlantic-GTE merger other related actions         3.3                --
                                                 -------------------------------
                                                        78.0             (13.7)
                                                 -------------------------------
Interest Expense
  Regulatory contingency                                 0.4                --
                                                 -------------------------------
Total impact on pretax income                    $      84.9       $     (13.7)
                                                 ===============================

What follows is a further explanation of the nature of these special items.

Bell Atlantic - GTE Merger

On June 30, 2000, Bell Atlantic and GTE completed a merger of equals under a
definitive merger agreement dated as of July 27, 1998 (the Merger). Under the
terms of the agreement, GTE became a wholly-owned subsidiary of Bell Atlantic.
In September 2000, Bell Atlantic changed its name to Verizon Communications Inc.
(Verizon Communications). The Merger qualified as a tax-free reorganization and
has been accounted for as a pooling of interests. Under this method of
accounting, Bell Atlantic and GTE are treated as if they had always been
combined for accounting and financial reporting purposes.

Merger-Related and Severance Costs

Results of operations for the nine months ended September 30, 2000 included
merger-related pre-tax costs totaling approximately $83.8 million, consisting of
$32.3 million for direct incremental costs and $51.5 million for employee
severance costs. These costs include the Company's allocated share of
merger-related costs from Verizon Services to the Company. Costs allocated from
Verizon Services are included in Operations and support expenses.

                                       9
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

    Management's Discussion and Analysis of Results of Operations - Continued
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

Direct incremental costs consist of the Company's proportionate share of
expenses associated with completing the merger transaction such as professional
and regulatory fees, compensation arrangements and shareowner-related costs.
Employee severance costs, as recorded under Statement of Financial Accounting
Standards (SFAS) No. 112, "Employers' Accounting for Postemployment Benefits,"
represent the Company's proportionate share of benefit costs for the separation
of management employees who are entitled to benefits under Verizon
Communications pre-existing separation pay plans, as well as an accrual of
ongoing SFAS No. 112 obligations for GTE employees. The separations are expected
to occur as a result of consolidations and process enhancements. Accrued
postemployment benefit liabilities for those employees are included in the
Company's condensed consolidated balance sheets as components of "Other current
liabilities" and "Employee benefit plans and other."

Conforming Accounting Adjustments

Results of operations also included adjustments that were required to conform
the Company's accounting methods and presentation to that of Verizon
Communications. As a result of these adjustments, operating income increased
$9.1 million and $13.7 million for the nine month periods ended September 30,
2000 and 1999, respectively.

Other Related Actions

During the second quarter of 2000, the Company also recorded $3.3 million
pretax for other actions in relation to the Merger or other strategic decisions.

OTHER CHARGES AND SPECIAL ITEMS

Regulatory Contingency

In the second quarter of 2000, the Company recognized a pretax charge for a
regulatory matter totaling $1.9 million. The Company recorded a reduction in
operating revenue of $1.5 million and a charge to interest expense of $0.4
million. This matter relates to a specific issue currently under investigation
by the Federal Communications Commission (FCC). The Company believes it is
probable that the ultimate resolution of this matter will result in refunds to
customers, including interest.

Other Items

In the second quarter of 2000, the Company also recorded other charges and
special items totaling approximately $5.0 million pretax.

                                       10
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

    Management's Discussion and Analysis of Results of Operations - Continued
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

<TABLE>
<CAPTION>

OPERATING REVENUES
(Dollars in Millions)                      Nine Months Ended
                                             September 30,
                                     ----------------------------     Increase        Percent
                                         2000            1999        (Decrease)       Change
                                     ------------    ------------    ----------     ----------
<S>                                  <C>             <C>             <C>                <C>
Local services                       $    1,203.4    $    1,149.1    $     54.3           5%
Network access services                     928.7           876.5          52.2           6%
Other services                              380.5           479.4         (98.9)        (21)%
                                     ------------    ------------    -----------
  Total operating revenues           $    2,512.6    $    2,505.0    $      7.6          --
                                     ============    ============    ===========
</TABLE>

Local Services

Local services revenues are earned from the provision of local exchange, local
private line, wire maintenance, voice messaging and value-added services.
Value-added services are a family of services that expand the utilization of the
network, including products such as Caller ID, Call Waiting and Return Call.
Cellular service providers also pay access charges for cellular calls
transported by the Company. The increase in local services revenues was
primarily due to 2% growth in switched access lines in service which generated
additional revenues from basic local services, CentraNet(R) services, Integrated
Services Digital Network and Digital Channel Services. Increased demand for
enhanced customer calling services such as SmartCall(R) and CLASS services, as
well as increased demand for operator and directory assistance services, also
contributed to the year-to-date revenue increase.

Network Access Services

Network access services revenues are earned from end-user subscribers and long
distance and other competing carriers who use the Company's local exchange
facilities to provide usage services to their customers. Switched access
revenues are derived from fixed and usage-based charges paid by carriers for
access to the local network. Special access revenues originate from carriers and
end-users that buy dedicated local exchange capacity to support their private
networks. End-user access revenues are earned from customers and from resellers
who purchase dial-tone services. Increased demand for special access services,
reflecting a greater utilization of the network, was the primary reason for the
increase in network access services revenues for the nine months ended September
30, 2000 compared to the same period in 1999. A 9% growth in access minutes,
resulting from increased customer demand, also increased revenues. These
increases were partially offset by the impact of mandated interstate and
intrastate access price reductions and other regulatory decisions including the
implementation of the Coalition for Affordable Local and Long Distance Service
(CALLS) plan, effective July 1, 2000. Revenue was further decreased by a special
charge for a contingency associated with a regulatory matter (see "RESULTS OF
OPERATIONS").

Other Services

Other services revenues include such services as customer premises equipment
sales, public telephone and billing and collection provided to affiliates and
third parties. In addition, other services and sales revenues include revenues
from toll services which are earned primarily from calls made outside a
customer's local calling area but with in the same LATA (Local Access Transport
Area) -(intraLATA). The decrease in other services revenues for the nine months
ended September 30, 2000, compared to the same period in 1999, was primarily due
the impact of a change in the recognition of directory publishing revenues which
resulted in a decrease in revenues of $61.0 million (see "OTHER DEVELOPMENTS -
Directory Publishing Revenues"). Further contributing to the decrease were
reduced toll revenues, resulting from intraLATA toll competition, and a special
charge recorded in 2000 (see "RESULTS OF OPERATIONS").

                                       11
<PAGE>

                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

    Management's Discussion and Analysis of Results of Operations - Continued
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

<TABLE>
<CAPTION>

OPERATING  EXPENSES
(Dollars in Millions)                               Nine Months Ended
                                                       September 30,
                                                -------------------------      Increase         Percent
                                                   2000           1999        (Decrease)        Change
                                                ----------     ----------     ----------      ----------
<S>                                             <C>            <C>            <C>                 <C>
Operations and support                          $    898.2     $    978.2     $   (80.0)           (8)%
Depreciation and amortization                        485.2          449.2          36.0             8%
                                                ----------     ----------     ----------
  Total operating expenses                      $  1,383.4     $  1,427.4     $   (44.0)           (3)%
                                                ==========     ==========     ==========
</TABLE>


Operations and Support

Operations and support expenses consist of employee costs and other operating
expenses. Employee costs consist of salaries, wages and other employee
compensation, employee benefits and payroll taxes. Other operating expenses
consist of contract services including centralized services expenses allocated
from Verizon Services, rent, network software costs, operating taxes other than
income, the provision for uncollectible accounts receivable, and other costs.
Operations and support expenses decreased for the nine months ended September
30, 2000, compared to the same period in 1999, primarily due to the recognition
of a pretax gain of $163.1 million associated with lump-sum settlements of
pension obligations for former employees electing deferred vested pension
cash-outs and for current employees who met certain eligibility requirements. A
charge of $19.9 million in the first quarter of 1999, associated with an
employee-reduction program, also contributed to the decrease. These decreases
were partially offset by the impact of a second quarter 2000 special charge of
$83.8 million for severance and direct incremental merger-related costs, as well
as the impact of other merger related actions (see "RESULTS OF OPERATIONS").
Higher access charges, primarily resulting from increased competitive local
exchange carrier (CLEC) activity further offset the decrease.


Depreciation and Amortization

Depreciation and amortization expense increased primarily due to continued
investment in the Company's network. Partially affecting the increase in
depreciation and amortization expense were adjustments made to conform the
accounting policies of Bell Atlantic and GTE as a result of the Merger (see
"RESULTS OF OPERATIONS").


INTEREST EXPENSE

Interest expense increased $7.7 million or 7% for the nine months ended
September 30, 2000, compared to the same period in 1999, primarily due to higher
average debt balances.


INTERSTATE REGULATORY DEVELOPMENTS

FCC Regulation and Interstate Rates

On May 31, 2000, the FCC approved the industry proposal to restructure access
charges (known as the "CALLS plan"). Under the terms of the plan, direct
end-user access charges are increased while access charges to long distance
carriers are reduced. While the plan continues the 6.5% (less inflation) annual
reductions for most interstate access charges, it provides for a price freeze
when switched access transport prices reach $0.0055 per-minute. In addition, in
conjunction with provisions that will allow carriers to deaverage their
subscriber line charges by geographic zones, the plan establishes a new $650
million universal service fund to support interstate access rates. Of that
amount, Verizon Communications expects approximately $320 million to be used to
support interstate access services in its service territory. The price
restructuring portions of the plan are mandatory for all large local exchange
carriers, including Verizon Communications' telephone operating companies. The
price level portions of the plan are mandatory only in the initial year of the
plan. By September 14, 2000 carriers were to

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                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

    Management's Discussion and Analysis of Results of Operations - Continued
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

decide whether to participate in the remaining four years of the plan, or
whether to submit cost studies as the basis of future price caps.

Consistent with the new access plan, Verizon Communications filed tariff
adjustments to take effect on July 1, 2000 (with modifications effective August
11, 2000). As a result of these tariff adjustments, former GTE carriers in ten
states, and former Bell Atlantic carriers in seven states reached the $0.0055
benchmark, and by opting into the full five year CALLS plan, Verizon
Communications would not be subject to further annual interstate switched access
price reductions for the remaining life of the plan.

As of September 14, 2000, Verizon Communications formally opted to participate
in the full five-year term of the FCC-adopted industry plan to restructure
access rates known as the CALLS plan. As a result of this decision, price caps
on Verizon Communications' interstate access charges will be set according to
the terms of the CALLS plan.


OTHER DEVELOPMENTS

Net Assets Held for Sale

During May 1999, the Company entered into an agreement to sell approximately
46,000 switched access lines located in California and Arizona to Citizens
Utilities Company. This agreement consummates the Company's previously announced
1998 plan to sell selected access lines located in California and Arizona. The
sale is contingent upon final agreements and regulatory approval and is expected
to close by the first quarter of 2001. The associated net assets, which
approximate $46.9 million and $53.8 million at September 30, 2000 and December
31, 1999, respectively, consist of property, plant and equipment, and have been
classified as "Net assets held for sale" in the condensed consolidated balance
sheets. The Company intends to continue to operate all of these assets until
sold. Given the decision to sell, no depreciation expense was recorded for these
assets during 1999 or 2000 in accordance with SFAS No. 121, "Accounting for the
Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of."
Depreciation expense was lowered by $2.1 million and $6.3 million for the three
and nine months ended September 30, 2000 and $2.6 million and $6.3 million for
the three and nine months ended September 30, 1999, respectively. No charges
were recorded for the access lines to be sold because their estimated fair
values were in excess of their carrying values. The access line agreement
represents approximately 1% of the switched access lines that the Company had in
service at the end of 1999, and contributed approximately 1% to 1999
consolidated revenues and approximately 1% to 1999 consolidated operating
income.

Directory Publishing Revenues

Consistent with industry practice, effective January 1, 2000, the Company
changed its method of recognizing directory publishing revenues. Verizon
Directories Corp., a wholly-owned subsidiary of GTE, publishes telephone
directories for which it receives advertising revenue. Under the Company's
previous method of revenue recognition, approximately 60% of the advertising
revenue for directories published by Verizon Directories Corp. in the Company's
operating areas was recognized as revenue. The remaining 40% was recognized as
revenue by Verizon Directories Corp. Under the new method of revenue
recognition, Verizon Directories Corp. now recognizes 100% of the directory
publishing revenues. The Company, in turn, bills Verizon Directories Corp. for
customer listing information and billing and collection services. As a result,
the Company's other services revenues and operating income for the nine months
ended September 30, 2000 decreased $61.0 million and $55.4 million,
respectively, compared to the same period in 1999.

                                       13
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                     VERIZON CALIFORNIA INC. AND SUBSIDIARY

    Management's Discussion and Analysis of Results of Operations - Continued
         (Abbreviated pursuant to General Instruction H(2) of Form 10-Q)

RECENT ACCOUNTING PRONOUNCEMENTS

FASB Accounting Standard - Derivatives and Hedging Activities

In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities." This
statement requires that all derivatives be measured at fair value and recognized
as either assets or liabilities on the balance sheet. Changes in the fair values
of derivative instruments will be recognized in either earnings or other
comprehensive income, depending on the designated use and effectiveness of the
instruments.

In June 2000, the FASB issued SFAS No. 138, "Accounting for Certain Derivative
Instruments and Certain Hedging Activities," which amended SFAS No. 133. The
amendments in SFAS No. 138 address certain implementation issues and relate to
such matters as the normal purchases and normal sales exception, the definition
of interest rate risk, hedging recognized foreign-currency-denominated assets
and liabilities, and intercompany derivatives.

The Company is currently evaluating the provisions of SFAS No. 133 and SFAS No.
138, which it will adopt on January 1, 2001. The impact of adoption will be
affected by several factors, including the specific hedging instruments in place
and their relationships to hedged items, as well as market conditions at the
date of adoption.

SEC Staff Accounting Bulletin - Revenue Recognition

In December 1999, the SEC issued Staff Accounting Bulletin (SAB) No. 101,
"Revenue Recognition in Financial Statements," which provides additional
guidance on revenue recognition and, in certain circumstances, requires the
deferral of incremental costs. The Company will adopt SAB No. 101 in the fourth
quarter of 2000, retroactive to January 1, 2000. The Company is currently
assessing the impact of adopting SAB No. 101.

                                       14
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                    VERIZON CALIFORNIA INC. AND SUBSIDIARY

PART II. OTHER INFORMATION


Item 1.   Legal Proceedings

          There were no proceedings reportable under this Item.


Item 6.   Exhibits and Reports on Form 8-K.

     (a)  Exhibit:

            27   Financial Data Schedule

     (b)    Current Report on Form 8-K filed during the quarter ended
            September 30, 2000:

            A Current Report on Form 8-K, dated September 7, 2000, was filed in
            connection with a change in the Company's independent accountants.

                                       15
<PAGE>


                    VERIZON CALIFORNIA INC. AND SUBSIDIARY

                                   SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.


                                               VERIZON CALIFORNIA INC.
                                           ------------------------------
                                                    (Registrant)


Date:    November 14, 2000                      /s/  Edwin F. Hall
     ------------------------              ------------------------------
                                                     Edwin F. Hall
                                                      Controller
                                           (Principal Accounting Officer)


UNLESS OTHERWISE INDICATED, ALL INFORMATION IS AS OF NOVEMBER 8, 2000.

                                       16
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                    VERIZON CALIFORNIA INC. AND SUBSIDIARY

                                  EXHIBIT INDEX

     Exhibit
     Number                            Description
     -------                           -----------

        27          Financial Data Schedule


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