HARTE HANKS INC
10-Q, 2000-08-11
MISCELLANEOUS PUBLISHING
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<PAGE>   1


                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q


  X    Quarterly report pursuant to Section 13 or 15(d) of the Securities
-----  Exchange Act of 1934


For the quarterly period ended June 30, 2000
                               -------------

       Transition report pursuant to Section 13 or 15(d) of the Securities
-----  Exchange Act of 1934

For the transition period from            to
                               ----------    ----------

Commission File Number 1-7120
                       ------

                                HARTE-HANKS, INC.
                                -----------------
             (Exact name of registrant as specified in its charter)


               Delaware                               74-1677284
     -------------------------------            ----------------------
     (State or other jurisdiction of              (I.R.S. Employer
      incorporation or organization)            Identification Number)


                200 Concord Plaza Drive, San Antonio, Texas 78216
                -------------------------------------------------
               (Address of principal executive offices) (Zip Code)

Registrant's telephone number including area code -- 210/829-9000
                                                     ------------

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.


                              Yes  X      No
                                  ---        ---



Indicate the number of shares outstanding of each of the issuer's classes of
common stock: $1 par value, 67,746,223 shares as of July 31, 2000.


<PAGE>   2
                                       2



                       HARTE-HANKS, INC. AND SUBSIDIARIES
                                TABLE OF CONTENTS
                                FORM 10-Q REPORT
                                  June 30, 2000


<TABLE>
<CAPTION>
                                                                           Page
                                                                           ----
<S>              <C>                                                       <C>
Part I. Financial Information

        Item 1.  Interim Condensed Consolidated Financial
                 Statements (Unaudited)

                    Condensed Consolidated Balance Sheets -                   3
                    June 30, 2000 and December 31, 1999

                    Consolidated Statements of Operations -                   4
                    Three months ended June 30, 2000 and 1999

                    Consolidated Statements of Operations -                   5
                    Six months ended June 30, 2000 and 1999

                    Consolidated Statements of Cash Flows -                   6
                    Six months ended June 30, 2000 and 1999

                    Consolidated Statements of Stockholders' Equity -         7
                    Six months ended June 30, 2000 and 1999

                    Notes to Interim Condensed Consolidated Financial         8
                    Statements

        Item 2.  Management's Discussion and Analysis of Financial           11
                    Condition and Results of Operations


Part II.         Other Information

        Item 4.  Submission of Matters to a Vote of Security Holders         16

        Item 6.  Exhibits and Reports on Form 8-K                            16

                 (a)    Exhibits

                 (b)    Reports on Form 8-K

        Signature                                                            17
</TABLE>


<PAGE>   3
                                       3



Harte-Hanks, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets (in thousands, except per share and share
amounts)
--------------------------------------------------------------------------------
(Unaudited)



<TABLE>
<CAPTION>
                                                           June 30,    December 31,
                                                            2000           1999
                                                          ---------    ------------
<S>                                                       <C>          <C>
Assets
  Current assets
    Cash and cash equivalents .........................   $  43,974    $     35,196
    Accounts receivable, net ..........................     152,695         154,030
    Inventory .........................................       6,314           7,099
    Prepaid expenses ..................................      12,340          12,651
    Current deferred income tax asset .................       6,798           6,848
    Other current assets ..............................       5,697           4,309
                                                          ---------    ------------
      Total current assets ............................     227,818         220,133

  Property, plant and equipment, net ..................     112,730         106,250
  Goodwill, net .......................................     412,079         409,791
  Other assets ........................................      24,253          33,253
                                                          ---------    ------------
      Total assets ....................................   $ 776,880    $    769,427
                                                          =========    ============


Liabilities and Stockholders' Equity
  Current liabilities
    Accounts payable ..................................   $  57,629    $     64,812
    Accrued payroll and related expenses ..............      25,789          25,511
    Customer deposits and unearned revenue ............      28,906          35,622
    Income taxes payable ..............................       9,916          13,667
    Other current liabilities .........................      16,396          14,405
                                                          ---------    ------------
      Total current liabilities .......................     138,636         154,017

  Long-term debt ......................................       2,222           5,000
  Other long-term liabilities .........................      37,191          32,792
                                                          ---------    ------------
      Total liabilities ...............................     178,049         191,809
                                                          ---------    ------------

  Stockholders' equity
    Common stock, $1 par value, 250,000,000 shares
      authorized.  76,691,487 and 76,392,063 shares
      issued at June 30, 2000 and December 31, 1999,
      respectively ....................................      76,691          76,392
  Additional paid-in capital ..........................     200,709         197,454
  Accumulated other comprehensive income ..............       3,505          12,316
  Retained earnings ...................................     529,095         493,362
                                                          ---------    ------------
                                                            810,000         779,524
  Less treasury stock:  8,657,014 and 8,285,966
    shares at cost at June 30, 2000 and December 31,
    1999, respectively ................................    (211,169)       (201,906)
                                                          ---------    ------------
    Total stockholders' equity ........................     598,831         577,618
                                                          ---------    ------------
    Total liabilities and stockholders' equity ........   $ 776,880    $    769,427
                                                          =========    ============
</TABLE>



See Notes to Interim Condensed Consolidated Financial Statements.


<PAGE>   4
                                       4



Harte-Hanks, Inc. and Subsidiaries
Consolidated Statements of Operations
(in thousands, except per share amounts)
--------------------------------------------------------------------------------
(Unaudited)

<TABLE>
<CAPTION>
                                                          Three Months Ended June 30,
                                                          ----------------------------
                                                             2000             1999
                                                          ------------    ------------
<S>                                                       <C>             <C>
Operating revenues ....................................   $    235,693    $    197,033
                                                          ------------    ------------
Operating expenses
  Payroll .............................................         86,231          70,516
  Production and distribution .........................         80,711          72,777
  Advertising, selling, general and administrative ....         22,386          14,947
  Depreciation ........................................          6,926           5,907
  Goodwill and intangible amortization ................          3,593           2,445
                                                          ------------    ------------
                                                               199,847         166,592
                                                          ------------    ------------
Operating income ......................................         35,846          30,441
                                                          ------------    ------------
Other expenses (income)
  Interest expense ....................................            220              49
  Interest income .....................................           (613)         (1,751)
  Other, net ..........................................            330             257
                                                          ------------    ------------
                                                                   (63)         (1,445)
                                                          ------------    ------------

Income before income taxes ............................         35,909          31,886
Income tax expense ....................................         14,514          13,118
                                                          ------------    ------------
Net income ............................................   $     21,395    $     18,768
                                                          ============    ============

Basic:
  Earnings per common share ...........................   $       0.31    $       0.27
                                                          ============    ============


  Weighted-average common shares outstanding ..........         68,347          70,519
                                                          ============    ============

Diluted:
  Earnings per common share ...........................   $       0.30    $       0.26
                                                          ============    ============

  Weighted-average common and common equivalent
     shares outstanding ...............................         70,492          72,781
                                                          ============    ============
</TABLE>



See Notes to Interim Condensed Consolidated Financial Statements.


<PAGE>   5
                                       5


Harte-Hanks, Inc. and Subsidiaries
Consolidated Statements of Operations
(in thousands, except per share amounts)
--------------------------------------------------------------------------------
(Unaudited)

<TABLE>
<CAPTION>
                                                          Six Months Ended June 30,
                                                          --------------------------
                                                              2000           1999
                                                          -----------    -----------
<S>                                                       <C>            <C>
Operating revenues ....................................   $   461,750    $   385,161
                                                          -----------    -----------
Operating expenses
  Payroll .............................................       173,299        141,368
  Production and distribution .........................       156,714        142,185
  Advertising, selling, general and administrative ....        44,847         30,994
  Depreciation ........................................        13,656         11,265
  Goodwill and intangible amortization ................         7,237          4,807
                                                          -----------    -----------
                                                              395,753        330,619
                                                          -----------    -----------
Operating income ......................................        65,997         54,542
                                                          -----------    -----------
Other expenses (income)
  Interest expense ....................................           474             90
  Interest income .....................................        (1,025)        (3,849)
  Other, net ..........................................           813            357
                                                          -----------    -----------
                                                                  262         (3,402)
                                                          -----------    -----------
Income before income taxes ............................        65,735         57,944
Income tax expense ....................................        26,586         23,842
                                                          -----------    -----------
Net income ............................................   $    39,149    $    34,102
                                                          ===========    ===========

Basic:
  Earnings per common share ..........................    $     0.57     $      0.48
                                                          ===========    ===========

  Weighted-average common shares outstanding ..........        68,305         70,856
                                                          ===========    ===========

Diluted:
  Earnings per common share ...........................   $      0.56    $      0.47
                                                          ===========    ===========

  Weighted-average common and common equivalent
    shares outstanding ................................        70,397         73,193
                                                          ===========    ===========
</TABLE>



See Notes to Interim Condensed Consolidated Financial Statements.

<PAGE>   6
                                       6



Harte-Hanks, Inc. and Subsidiaries
Consolidated Statements of Cash Flows (in thousands)
--------------------------------------------------------------------------------
(Unaudited)

<TABLE>
<CAPTION>
                                                               Six Months Ended June 30,
                                                               --------------------------
                                                                  2000           1999
                                                               -----------    -----------
<S>                                                            <C>            <C>
Operating Activities
   Net income ..............................................   $    39,149    $    34,102
   Adjustments to reconcile net income to cash provided
      by operating activities:
      Depreciation .........................................        13,656         11,265
      Goodwill and intangible amortization .................         7,237          4,807
      Amortization of option-related compensation ..........           277            329
      Deferred income taxes ................................         3,281          4,725
      Other, net ...........................................           361            141
   Changes in operating assets and liabilities, net of
       acquisitions:
      Decrease in accounts receivable, net .................         2,616          2,388
      Decrease in inventory ................................           785          2,395
      Decrease (increase) in prepaid expenses and other
         current assets ....................................        (1,025)         1,502
      Decrease in accounts payable .........................          (460)        (2,379)
      Decrease in other accrued expenses
         and other liabilities .............................       (12,919)        (6,523)
      Other, net ...........................................        (2,427)        (1,496)
                                                               -----------    -----------
         Net cash provided by operating activities .........        50,531         51,256
                                                               -----------    -----------
Investing Activities
   Acquisitions ............................................        (9,147)       (33,228)
   Purchases of property, plant and equipment ..............       (20,429)       (13,537)
   Proceeds from sale of property, plant and equipment .....           123            124
   Net sales and maturities of
      available-for-sale short-term investments ............            --         48,829
   Other ...................................................            --         (1,000)
                                                               -----------    -----------
         Net cash provided by (used in) investing
           activities ......................................       (29,453)         1,188
                                                               -----------    -----------
Financing Activities
   Long-term borrowings ....................................         2,222             --
   Repayment of long-term borrowings .......................        (5,000)            --
   Issuance of common stock ................................         3,154          4,758
   Purchase of treasury stock ..............................        (9,300)       (47,271)
   Issuance of treasury stock ..............................            40             46
   Dividends paid ..........................................        (3,416)        (2,827)
                                                               -----------    -----------
         Net cash used in financing
           activities ......................................       (12,300)       (45,294)
                                                               -----------    -----------

   Net increase in cash ....................................         8,778          7,150
   Cash and cash equivalents at beginning of year ..........        35,196         30,367
                                                               -----------    -----------
   Cash and cash equivalents at end of period ..............   $    43,974    $    37,517
                                                               ===========    ===========
</TABLE>


See Notes to Interim Condensed Consolidated Financial Statements.


<PAGE>   7
                                       7



Harte-Hanks, Inc. and Subsidiaries
Consolidated Statements of Stockholders' Equity
--------------------------------------------------------------------------------
(Unaudited)


<TABLE>
<CAPTION>
                                                                                       Accumulated
                                                Additional                                Other            Total
                                      Common     Paid-In     Retained     Treasury     Comprehensive    Stockholders'
In thousands                          Stock      Capital     Earnings       Stock          Income          Equity
                                    ---------   ----------   ---------    ---------    -------------    -------------
<S>                                 <C>         <C>          <C>          <C>          <C>              <C>
Balance at January 1, 1999 ......   $  75,789   $  189,698   $ 425,999    $(114,395)   $          --    $     577,091
Common stock issued-
   employee benefit plans .......         103        2,128          --           --               --            2,231
Exercise of stock options .......         364        2,163          --           --               --            2,527
Tax benefit of options
   exercised ....................          --        1,370          --           --               --            1,370
Dividends paid ($0.04 per
   share) .......................          --           --      (2,827)          --               --           (2,827)
Treasury stock repurchase .......          --           --          --      (47,271)              --          (47,271)
Treasury stock issued ...........          --           15          --           31               --               46
Comprehensive income, net of
  tax:
   Net income ...................          --           --      34,102           --               --           34,102
                                                                                                        -------------
Total comprehensive income ......                                                                              34,102
                                    ---------   ----------   ---------    ---------    -------------    -------------
Balance at June 30, 1999 ........   $  76,256   $  195,374   $ 457,274    $(161,635)   $          --    $     567,269
                                    =========   ==========   =========    =========    =============    =============


Balance at January 1, 2000 ......   $  76,392   $  197,454   $ 493,362    $(201,906)   $      12,316    $     577,618
Common stock issued-
   employee benefit plans .......          99        1,922          --           --               --            2,021
Exercise of stock options .......         200          933          --           --               --            1,133
Tax benefit of options
   exercised ....................          --          397          --           --               --              397
Dividends paid ($0.05 per
   share) .......................          --           --      (3,416)          --               --           (3,416)
Treasury stock repurchase .......          --           --          --       (9,300)              --           (9,300)
Treasury stock issued ...........          --            3          --           37               --               40
Comprehensive income, net of
   tax:
   Net income ...................          --           --      39,149           --               --           39,149
   Foreign currency
      translation adjustment ....          --           --          --           --           (1,030)          (1,030)
   Change in net unrealized
      gain (loss) on long-
      term investments (net
      of tax of $4,191) .........          --           --          --           --           (7,781)          (7,781)
                                                                                                        -------------
Total comprehensive income ......                                                                              30,338
                                    ---------   ----------   ---------    ---------    -------------    -------------
Balance at June 30, 2000 ........   $  76,691   $  200,709   $ 529,095    $(211,169)   $       3,505    $     598,831
                                    =========   ==========   =========    =========    =============    =============
</TABLE>


See Notes to Interim Condensed Consolidated Financial Statements.


<PAGE>   8
                                       8


                       Harte-Hanks, Inc. and Subsidiaries

          Notes to Interim Condensed Consolidated Financial Statements
                                   (Unaudited)

NOTE A - BASIS OF PRESENTATION

The accompanying unaudited Interim Condensed Consolidated Financial Statements
include the accounts of Harte-Hanks, Inc. and subsidiaries (the "Company").

The statements have been prepared in accordance with generally accepted
accounting principles for interim financial information and with the
instructions to Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do
not include all of the information and footnotes required by generally accepted
accounting principles for complete financial statements. In the opinion of
management, all adjustments (consisting of normal recurring adjustments)
considered necessary for a fair presentation have been included. Operating
results for the three months and six months ended June 30, 2000 are not
necessarily indicative of the results that may be expected for the year ending
December 31. For further information, refer to the consolidated financial
statements and footnotes included in the Company's annual report on Form 10-K
for the year ended December 31, 1999.

Certain prior period amounts have been reclassified for comparative purposes.

NOTE B - INCOME TAXES

The Company's quarterly and six month income tax provision of $14.5 million and
$26.6 million, respectively, was calculated using an effective income tax rate
of approximately 40.4%. The Company's effective income tax rate is derived by
estimating pretax income and income tax expense for the year ending December 31,
2000. The effective income tax rate calculated is higher than the federal
statutory rate of 35% due to the addition of state taxes and to certain expenses
recorded for financial reporting purposes (primarily goodwill amortization)
which are not deductible for federal income tax purposes.

NOTE C - EARNINGS PER SHARE

A reconciliation of basic and diluted earnings per share is as follows:

<TABLE>
<CAPTION>
                                                                      Three Months Ended June 30,
In thousands, except per share amount                                    2000             1999
                                                                      -----------     -----------
<S>                                                                   <C>             <C>
BASIC EPS
Net Income ........................................................   $    21,395     $    18,768
                                                                      ===========     ===========

Weighted-average common shares outstanding
  used in earnings per share computations .........................        68,347          70,519
                                                                      ===========     ===========

Earnings per common share .........................................   $      0.31     $      0.27
                                                                      ===========     ===========

DILUTED EPS
Net Income ........................................................   $    21,395     $    18,768
                                                                      ===========     ===========

Shares used in earnings per share computations ....................        70,492          72,781
                                                                      ===========     ===========

Earnings per common share .........................................   $      0.30     $      0.26
                                                                      ===========     ===========

Computation of shares used in earnings per share computations:
Average outstanding common shares .................................        68,347          70,519
Average common equivalent shares -
  dilutive effect of option shares ................................         2,145           2,262
                                                                      -----------     -----------
Shares used in earnings per share computations ....................        70,492          72,781
                                                                      ===========     ===========
</TABLE>



<PAGE>   9


                                         9

<TABLE>
<CAPTION>
                                                                      Six Months Ended June 30,
In thousands, except per share amount                                    2000          1999
                                                                      -----------   -----------
<S>                                                                   <C>           <C>
BASIC EPS
Net Income ........................................................   $    39,149   $    34,102
                                                                      ===========   ===========

Weighted-average common shares outstanding
  used in earnings per share computations .........................        68,305        70,856
                                                                      ===========   ===========

Earnings per common share .........................................   $      0.57   $      0.48
                                                                      ===========   ===========

DILUTED EPS
Net Income ........................................................   $    39,149   $    34,102
                                                                      ===========   ===========

Shares used in earnings per share computations ....................        70,397        73,193
                                                                      ===========   ===========

Earnings per common share .........................................   $      0.56   $      0.47
                                                                      ===========   ===========

Computation of shares used in earnings per share computations:
Average outstanding common shares .................................        68,305        70,856
Average common equivalent shares -
  dilutive effect of option shares ................................         2,092         2,337
                                                                      -----------   -----------
Shares used in earnings per share computations ....................        70,397        73,193
                                                                      ===========   ===========
</TABLE>

As of June 30, 2000 the Company had 526,956 antidilutive market price options
outstanding.

NOTE D - BUSINESS SEGMENTS

Harte-Hanks is a highly focused targeted media company with operations in two
segments - direct and interactive marketing and shoppers.

Information about the Company's operations in different industry segments:

<TABLE>
<CAPTION>
                                                  Three Months Ended June 30
In thousands                                         2000            1999
                                                 ------------    ------------
<S>                                              <C>             <C>
Operating revenues
     Direct Marketing ........................   $    159,351    $    128,985
     Shoppers ................................         76,342          68,048
                                                 ------------    ------------
         Total operating revenues ............   $    235,693    $    197,033
                                                 ============    ============

Operating income
     Direct Marketing ........................   $     22,191    $     18,524
     Shoppers ................................         15,859          13,758
     Corporate Activities ....................         (2,204)         (1,841)
                                                 ------------    ------------
         Total operating income ..............   $     35,846    $     30,441
                                                 ============    ============

Income before income taxes
     Operating income ........................   $     35,846    $     30,441
     Interest expense ........................           (220)            (49)
     Interest income .........................            613           1,751
     Other, net ..............................           (330)           (257)
                                                 ------------    ------------
         Total income before income taxes ....   $     35,909    $     31,886
                                                 ============    ============
</TABLE>


<PAGE>   10
                                       10


<TABLE>
<CAPTION>
                                                 Six Months Ended June 30,
In thousands                                        2000           1999
                                                 -----------    -----------
<S>                                              <C>            <C>
Operating revenues
     Direct Marketing ........................   $   315,542    $   253,919
     Shoppers ................................       146,208        131,242
                                                 -----------    -----------
         Total operating revenues ............   $   461,750    $   385,161
                                                 ===========    ===========

Operating income
     Direct Marketing ........................   $    43,550    $    35,808
     Shoppers ................................        26,946         22,543
     Corporate Activities ....................        (4,499)        (3,809)
                                                 -----------    -----------
         Total operating income ..............   $    65,997    $    54,542
                                                 ===========    ===========

Income before income taxes
     Operating income ........................   $    65,997    $    54,542
     Interest expense ........................          (474)           (90)
     Interest income .........................         1,025          3,849
     Other, net ..............................          (813)          (357)
                                                 -----------    -----------
         Total income before income taxes ....   $    65,735    $    57,944
                                                 ===========    ===========
</TABLE>



<PAGE>   11
                                       11


2.   Management's Discussion and Analysis of Financial Condition and Results of
     Operations
--------------------------------------------------------------------------------

RESULTS OF OPERATIONS

Operating results were as follows:

<TABLE>
<CAPTION>
                                       THREE MONTHS ENDED                           SIX MONTHS ENDED
In thousands                  JUNE 30, 2000     JUNE 30, 1999   CHANGE      JUNE 30, 2000     JUNE 30, 1999    CHANGE
------------                  -------------     -------------   ------      -------------     -------------    ------
<S>                           <C>               <C>             <C>         <C>               <C>              <C>
Revenues                        $ 235,693         $ 197,033       19.6%       $ 461,750         $ 385,161        19.9%
Operating expenses                199,847           166,592       20.0%         395,753           330,619        19.7%
                                ---------         ---------                   ---------         ---------
Operating income                $  35,846         $  30,441       17.8%       $  65,997         $  54,542        21.0%
                                =========         =========                   =========         =========

Net income                      $  21,395         $  18,768       14.0%       $  39,149         $  34,102        14.8%
                                =========         =========                   =========         =========

Diluted earnings
   per share                    $    0.30         $    0.26       15.4%       $    0.56         $    0.47        19.1%
                                =========         =========                   =========         =========
</TABLE>

Consolidated revenues grew 19.6% to $235.7 million and operating income grew
17.8% to $35.8 million in the second quarter of 2000 when compared to the second
quarter of 1999. The Company's overall growth resulted from acquisitions,
increased business with both new and existing customers and from the sale of new
products and services. Overall operating expenses compared to 1999 increased
20.0% to $199.8 million.

Net income grew 14.0% to $21.4 million, or 30 cents per share, compared to 26
cents per share on a diluted basis. The net income growth resulted from the
growth in operating income offset by a decrease of $1.1 million in interest
income.

DIRECT MARKETING

Direct and interactive marketing operating results were as follows:

<TABLE>
<CAPTION>
                                       THREE MONTHS ENDED                           SIX MONTHS ENDED
In thousands                  JUNE 30, 2000     JUNE 30, 1999   CHANGE      JUNE 30, 2000     JUNE 30, 1999    CHANGE
------------                  -------------     -------------   ------      -------------     -------------    ------
<S>                           <C>               <C>             <C>         <C>               <C>              <C>
Revenues                        $ 159,351         $ 128,985       23.5%       $ 315,542         $  253,919       24.3%
Operating expenses                137,160           110,461       24.2%         271,992            218,111       24.7%
                                ---------         ---------                   ---------         ----------
Operating income                $  22,191         $  18,524       19.8%       $  43,550         $   35,808       21.6%
                                =========         =========                   =========         ==========
</TABLE>

Direct and interactive marketing revenues increased $30.4 million, or 23.5%, in
the second quarter of 2000 compared to 1999. Revenue increases were lead by
Customer Relationship Management (CRM) which had strong growth for the quarter.
CRM revenues increased due to increased business with existing customers and new
customer gains. CRM increases were also influenced by the October 1999
acquisition of ZD Market Intelligence, renamed Harte-Hanks Market Intelligence.
The traditional growth oriented business-to-business activities of CRM
experienced significant growth for the quarter compared to 1999. The high
technology, retail and mutual fund industry sectors contributed significantly to
overall CRM revenue growth, offsetting continued slowdowns in the insurance and
healthcare industry sectors. Marketing services experienced steady revenue
growth, led by its targeted mail operations. Marketing services' revenues
increased due to increased product sales as well as new product sales to new and
existing customers, primarily in the banking and non-bank finance industry
sectors. The May 1999 acquisition of Direct Marketing Associates, Inc. (DMA)
also contributed to the marketing services revenue increase.

Operating expenses increased $26.7 million, or 24.2%, in the second quarter of
2000 compared to 1999. Payroll costs increased $13.2 million due to expanded
hiring to support future revenue growth. Also contributing to the increased


<PAGE>   12
                                       12


operating expenses were additional production and distribution costs of $5.8
million due to increased volumes. General and administrative expense increased
$5.3 million due to increased employee and professional services expenses.
Depreciation and amortization expense increased $2.1 million due to goodwill
associated with acquisitions and higher levels of capital investment to support
growth. Operating expenses were also impacted by the acquisitions noted above.

Direct and interactive marketing revenues increased $61.6 million, or 24.3%, in
the first six months of 2000 compared to the first six months of 1999. Both CRM
and marketing services experienced strong revenue growth in the first six months
of 2000. Overall, revenue growth resulted from increased business with both new
and existing customers, particularly customers in the high technology, non-bank
finance and retail industries, and the acquisitions noted above.

Operating expenses rose $53.9 million, or 24.7%, in the first half of 2000
compared to the first half of 1999. Payroll costs increased $27.3 million due to
expanded hiring to support revenue growth. In addition, production costs
increased $11.1 million due to increased volumes. General and administrative
expense increased $10.4 million due to increased employee and professional
services expenses. Depreciation and amortization expense increased $4.6 million
due to goodwill associated with acquisitions and higher levels of capital
investment to support growth. The acquisitions mentioned above also contributed
to the increased operating expenses.

SHOPPERS

Shopper operating results were as follows:


<TABLE>
<CAPTION>
                                       THREE MONTHS ENDED                           SIX MONTHS ENDED
In thousands                  JUNE 30, 2000     JUNE 30, 1999   CHANGE      JUNE 30, 2000     JUNE 30, 1999    CHANGE
------------                  -------------     -------------   ------      -------------     -------------    ------
<S>                           <C>               <C>             <C>         <C>               <C>              <C>
Revenues                        $  76,342         $  68,048       12.2%       $ 146,208         $  131,242       11.4%
Operating expenses                 60,483            54,290       11.4%         119,262            108,699        9.7%
                                ---------         ---------                   ---------         ----------
Operating income                $  15,859         $  13,758       15.3%       $  26,946         $   22,543       19.5%
                                =========         =========                   =========         ==========
</TABLE>


Shopper revenues increased $8.3 million, or 12.2%, in the second quarter of 2000
compared to 1999. Revenue increases were the result of improved sales in
established markets as well as new year-over-year geographic expansions into new
neighborhoods, primarily in California. From a product-line perspective,
Shoppers had growth in both its in-book products, primarily core sales,
employment and automotive related advertising, and its distribution products,
primarily 4-color glossy heatset flyers and preprinted inserts. Shoppers also
continued to experience success in up-selling ads onto its web-site. In the
quarter, Shoppers experienced slowdowns in its real-estate and personals
advertising segments.

Operating expenses increased $6.2 million, or 11.4%, in the second quarter of
2000 compared to 1999. The increase in operating expenses was primarily due to
increases in labor costs of $2.4 million and additional production costs of $2.0
million, including increased postage of $1.4 million due to increased volumes.

Shopper revenues increased $15.0 million, or 11.4%, in the first six months of
2000 compared to the first six months of 1999. Revenue increases were the result
of improved sales in established markets as well as new year-over-year
geographic expansions into new neighborhoods, primarily in California. From a
product-line perspective, Shoppers had growth in both its in-book products,
primarily core sales, employment and automotive related advertising and its
distribution products, primarily 4-color glossy heatset flyers and preprinted
inserts. Shoppers also continued to experience success in up-selling ads onto
its web-site. In the first half of 2000, Shoppers experienced slowdown in its
personals advertising segments.

Operating expenses increased $10.6, or 9.7%, in the first half of 2000 compared
to the first half of 1999. The increase in operating expenses was primarily due


<PAGE>   13
                                       13


to increases in labor costs of $4.1 million and additional production costs of
$3.2 million, including increased postage of $2.1 million due to increased
volumes.

Other Income and Expense

The Company realized a loss of approximately $0.4 million in the first half of
2000 on the disposal of certain fixed assets. In addition, the Company wrote off
approximately $0.2 million of other assets in the first half of 2000.

Interest Expense/Interest Income

Interest income decreased $1.1 million in the second quarter of 2000 and $2.8
million in the first six months of 2000 over the same periods in 1999. The
decrease in the first six months of 2000 over the same period in 1999 was due to
larger cash and investment balances in the first half of 1999. The Company sold
substantially all of its short-term investments throughout 1999 in order to fund
acquisitions and repurchase the Company's stock.

Interest expense increased $0.2 million in the second quarter of 2000 and $0.4
million in the first six months of 2000 over the same periods in 1999. The
increase was primarily due to amortization of financing costs and commitment
charges relating to the unsecured revolving credit facilities the Company
obtained in November 1999.

Income Taxes

The Company's income tax expense increased $1.4 million in the second quarter of
2000 and $2.7 million in the first six months of 2000 compared to the same
periods in 1999. This increase was due primarily to the higher pre-tax income
levels. The effective tax rate was 40.4% for the second quarter of 2000 and the
first six months of 2000 compared to 41.1% for the same periods in 1999.

Liquidity and Capital Resources

Cash provided by operating activities for the six months ended June 30, 2000 was
$50.5 million. Net cash outflows from investing activities were $29.5 million
for the first six months of 2000 compared to net cash inflows of $1.1 million
for the first six months of 1999. The cash outflows in 2000 primarily relate to
purchases of fixed assets. The cash inflows from investing activities in 1999
were primarily attributable to sales and maturities of marketable securities
totaling $48.8 million, the proceeds of which were used to fund acquisitions and
to repurchase the Company's stock. Net cash outflows from financing activities
were $12.3 million in 2000 compared to net cash outflows of $45.3 million in
1999. The cash outflow from financing activities in both 2000 and 1999 is
attributable primarily to the repurchase of the Company's stock.

Capital resources are also available from and provided through the Company's two
unsecured credit facilities. These credit facilities, two $100 million variable
rate, revolving loan commitments, were put in place on November 4, 1999. All
borrowings under the $100 million revolving 364-Day Credit Agreement are to be
repaid by November 3, 2000 unless the Company requests and is granted a 364-day
extension. All borrowings under the $100 million revolving Three-Year Credit
Agreement are to be repaid by November 4, 2002. As of June 30, 2000, the Company
had $200 million of unused borrowing capacity under these two credit facilities.
In addition, capital resources are available to the Company through an unsecured
credit facility obtained for the purpose of financing the construction of a new
building in Belgium. This credit facility, a $2.5 million variable rate,
revolving loan commitment was put in place on November 29, 1999 and has no
stated maturity. $0.3 million of unused borrowing capacity is available from
this credit facility as of June 30, 2000. Management believes that its credit
facilities, together with cash provided from operating activities, will be
sufficient to fund operations and anticipated acquisitions and capital service
needs for the foreseeable future.


<PAGE>   14
                                       14


Acquisitions

In June, 2000, the Company acquired the UK based Hi-Tech Marketing Limited, a
leading pan-European provider of CRM services to the technology,
telecommunications and financial services industries.

Recent Accounting Pronouncements

In December 1999, the Securities and Exchange Commission issued Staff Accounting
Bulletin No. 101, REVENUE RECOGNITION IN FINANCIAL STATEMENTS ("SAB No. 101").
SAB No. 101 summarizes the SEC's staff's views in applying generally accepted
accounting principles to selected revenue recognition issues. The Company
understands that the SEC staff is preparing a document to address significant
implementation issues related to SAB No. 101. To the extent that SAB No. 101
ultimately changes revenue recognition practices, the Company will adopt SAB No.
101 no later than the fourth quarter of fiscal year 2000 through a cumulative
effect adjustment. Any cumulative effect adjustment will be computed as of
January 1, 2000. The Company cannot determine the potential impact that SAB No.
101 may have on its consolidated financial position or results of operations at
this time.

In March 2000, the FASB issued Interpretation No. 44, ACCOUNTING FOR CERTAIN
TRANSACTIONS INVOLVING STOCK COMPENSATION: AN INTERPRETATION OF APB OPINION NO.
25. Among other issues, Interpretation No. 44 clarifies the application of
Accounting Principles Board Opinion No. 25 (APB No. 25) regarding (a) the
definition of employee for purposes of applying APB No. 25, (b) the criteria for
determining whether a plan qualifies as a noncompensatory plan, (c) the
accounting consequence of various modifications to the terms of a previously
fixed stock option or award, and (d) the accounting for an exchange of stock
options in a business combination. The provisions of Interpretation No. 44
affecting the Company are to be applied on a prospective basis effective July 1,
2000.

Factors That May Affect Future Results and Financial Condition

From time to time, in both written reports and oral statements by senior
management, the Company may express its expectations regarding its future
performance. These "forward-looking statements" are inherently uncertain, and
investors should realize that events could turn out to be other than what senior
management expected. Set forth below are some key factors which could affect the
Company's future performance, including its revenues, net income and earnings
per share; however, the risks described below are not the only ones the Company
faces. Additional risks and uncertainties that are not presently known, or that
the Company currently considers immaterial, could also impair the Company's
business operations.

Legislation -- There could be a material adverse impact on the Company's direct
and interactive marketing business due to the enactment of legislation or
industry regulations arising from public concern over consumer privacy issues.
Restrictions or prohibitions could be placed upon the collection and use of
information that is currently legally available.

Data Suppliers -- The Company could suffer a material adverse effect if owners
of the data the Company uses were to withdraw the data. Data providers could
withdraw their data if there is a competitive reason to do so or if legislation
is passed restricting the use of the data.

Acquisitions -- In recent years the Company has made a number of acquisitions in
its direct and interactive marketing and shopper businesses, and it expects to
pursue additional acquisition opportunities. Acquisition activities, even if not
consummated, require substantial amounts of management time and can distract
from

<PAGE>   15
                                       15


normal operations. In addition, there can be no assurance that the synergies and
other objectives sought in acquisitions will be achieved.

Competition -- Direct and interactive marketing is a rapidly evolving business,
subject to periodic technological advancements, high turnover of customer
personnel who make buying decisions, and changing customer needs and
preferences. Consequently, the Company's direct and interactive marketing
business faces competition in both of its sectors - CRM and marketing services.
The Company's shopper business competes for advertising, as well as for readers,
with other print and electronic media. Competition comes from local and regional
newspapers, magazines, radio, broadcast and cable television, shoppers and other
communications media that operate in the Company's markets. The extent and
nature of such competition are, in large part, determined by the location and
demographics of the markets targeted by a particular advertiser, and the number
of media alternatives in those markets. Failure to continually improve the
Company's current processes and to develop new products and services could
result in loss of the Company's customers to current or future competitors. In
addition, failure to gain market acceptance of new products and services could
adversely affect the Company's growth.

Qualified Personnel - The Company believes that its future prospects will depend
in large part upon its ability to attract, train and retain highly skilled
technical, client services and administrative personnel. Qualified personnel are
in great demand and are likely to remain a limited resource for the foreseeable
future.

Postal Rates -- The Company's shoppers are delivered by standard mail, and
postage is the second largest expense, behind payroll, in the Company's shopper
business. The present standard postage rates went into effect in January 1999,
and a rate increase is expected in 2001. Postal rates also influence the demand
for the Company's direct and interactive marketing services even though the cost
of mailings is borne by the Company's customers and is not directly reflected in
the Company's revenues or expenses.

Newsprint Prices -- Newsprint represents a substantial expense in the Company's
shopper operations. In recent years newsprint prices have fluctuated widely, and
such fluctuations can materially affect the results of the Company's operations.

Economic Conditions -- Changes in national economic conditions can affect levels
of advertising expenditures generally, and such changes can affect each of the
Company's businesses. Revenues from the Company's shopper business are dependent
to a large extent on local advertising expenditures in the markets in which they
operate. Such expenditures are substantially affected by the strength of the
local economies in those markets. Direct and interactive marketing revenues are
dependent on national and international economics.


<PAGE>   16
                                       16


PART II. OTHER INFORMATION

Item 4.  Submission of Matters to a Vote of Security Holders

The Company held its annual meeting of stockholders on May 2, 2000. At the
meeting the stockholders were requested to vote on the following:

a)       To elect David L. Copeland, Dr. Peter T. Flawn and Christopher M. Harte
         as Class I directors for a three-year term. The result of the vote was
         as follows:

<TABLE>
<CAPTION>
                                                       For                         Withheld
                                                   -----------                    ----------
<S>                                                <C>                            <C>
         David L. Copeland                          48,195,471                       404,362
         Dr. Peter T. Flawn                         48,185,962                       413,871
         Christopher M. Harte                       48,193,743                       406,090
</TABLE>

         The names of each director whose term of office continued are: Larry
         Franklin, Houston H. Harte, Richard M. Hochhauser and James L. Johnson.

b)       To approve an amendment to the Company's stock option plan that
         increases by three million the number of shares of common stock that
         may be issued under the plan. The result of the vote was as follows

<TABLE>
<CAPTION>
             For                 Against          Abstain
         -----------           -----------       ---------
<S>                            <C>               <C>
          42,393,869             5,601,822         604,142
</TABLE>

Item 6.  Exhibits and Reports on Form 8-K

         (a)      Exhibits. See index to Exhibits on Page 18.

         (b)      No Form 8-K has been filed during the three months ended June
                  30, 2000.


<PAGE>   17
                                       17


                                    SIGNATURE


Pursuant to the requirements of the Securities Exchange Act of 1934, the Company
has duly caused this report to be signed on its behalf by the undersigned
hereunto duly authorized.




                                                   HARTE-HANKS, INC.





      August 11, 2000                           /s/  Jacques D. Kerrest
      ---------------                       -------------------------------
          Date                                    Jacques D. Kerrest
                                           Senior Vice President, Finance and
                                                 Chief Financial Officer


<PAGE>   18
                                       18


<TABLE>
<CAPTION>
Exhibit
  No.                                Description of Exhibit                       Page No.
-------                              ----------------------                       --------
<S>      <C>                                                                      <C>
2(a)     Certificate of Ownership and Merger (filed as Exhibit 2(a) to the
         Company's Registration Statement No. 33-69202 and incorporated by
         reference herein).

2(b)     Agreement and Plan of Merger dated as of February 4, 1996 among
         Harte-Hanks Communications, Inc., HHD Acquisition Corp. and DiMark,
         Inc. (filed as Appendix A to the Company's Registration Statement No.
         333-02047 and incorporated by reference herein).

2(c)     Agreement and Plan of Merger and Reorganization, dated as of May 16,
         1997, by and between The E.W. Scripps Company and Harte-Hanks
         Communications, Inc. (filed as Exhibit 2.1 to the Company's Form 8-K
         dated May 22, 1997 and incorporated by reference herein).

2(d)     Acquisition Agreement, dated as of May 16, 1997, by and between The
         E.W. Scripps Company and Harte-Hanks Communications, Inc. (filed as
         Exhibit 2.2 to the Company's Form 8-K dated May 22, 1997 and
         incorporated by reference herein).

2(e)     Stock Purchase Agreement dated as of July 26, 1997 between ABC, Inc.
         and Harte-Hanks Communications, Inc. (filed as Exhibit 2(e) to the
         Company's Form 10-Q for the nine months ended September 30, 1997 and
         incorporated by reference herein).

3(a)     Amended and Restated Certificate of Incorporation (filed as Exhibit
         3(a) to the Company's Form 10-K for the year ended December 31, 1993
         and incorporated by reference herein).

3(b)     Amended and Restated Bylaws (filed as Exhibit 3(b) to the Company's
         Registration Statement No. 33-69202 and incorporated by reference
         herein).

3(c)     Amendment dated April 30, 1996 to Amended and Restated Certificate of
         Incorporation (filed as Exhibit 3(c) to the Company's Form 10-Q for the
         nine months ended September 30, 1996 and incorporated by reference
         herein).

3(d)     Amendment dated May 5, 1998 to Amended and Restated Certificate of
         Incorporation (filed as Exhibit 3(d) to the Company's Form 10-Q for the
         six months ended June 30, 1998 and incorporated by reference herein).

3(e)     Amended and Restated Certificate of Incorporation as amended through
         May 5, 1998 (filed as Exhibit 3(e) to the Company's Form 10-Q for the
         six months ended June 30, 1998 and incorporated by reference herein).

4(a)     364-Day Credit Agreement dated as of November 4, 1999 between
         Harte-Hanks, Inc. and the Lenders named therein [$100 million] (filed
         as Exhibit 4(a) to the Company's form 10-Q for the nine months ended
         September 30, 1999 and incorporated by reference herein).
</TABLE>


<PAGE>   19

                                       19


<TABLE>
<CAPTION>
Exhibit
  No.                                Description of Exhibit                       Page No.
-------                              ----------------------                       --------
<S>      <C>                                                                      <C>
4(b)     Three-Year Credit Agreement dated as of November 4, 1999 between
         Harte-Hanks, Inc. and the Lenders named therein [$100 million] (filed
         as Exhibit 4(b) to the Company's form 10-Q for the nine months ended
         September 30, 1999 and incorporated by reference herein).

4(c)     Other long term debt instruments are not being filed pursuant to
         Section (b)(4)(ii) of Item 601 of Regulation S-K. Copies of such
         instruments will be furnished to the Commission upon request.

10(a)    1984 Stock Option Plan (filed as Exhibit 10(d) to the Company's Form
         10-K for the year ended December 31, 1984 and incorporated herein by
         reference).

10(b)    Registration Rights Agreement dated as of September 11, 1984 among HHC
         Holding Inc. and its stockholders (filed as Exhibit 10(b) to the
         Company's Form 10-K for the year ended December 31, 1993 and
         incorporated by reference herein).

10(c)    Severance Agreement between Harte-Hanks Communications, Inc. and Larry
         Franklin, dated as of July 23, 1993 (filed as Exhibit 10(f) to the
         Company's Registration Statement No. 33-69202 and incorporated by
         reference herein).

10(d)    Form of Severance Agreement between Harte-Hanks Communications, Inc.
         and certain Executive Officers of the Company, dated as of July 7 or
         December 28,1997 (filed as Exhibit 10(f) to the Company's Form 10-K for
         the year ended December 31, 1997 and incorporated by reference herein).

10(e)    Form of Severance Agreement between Harte-Hanks, Inc. and Richard M.
         Hochhauser dated as of January 25, 2000 (filed as Exhibit 10(e) to the
         Company's Form 10-K for the year ended December 31, 1999 and
         incorporated by reference herein).

10(f)    Harte-Hanks, Inc. Amended and Restated Restoration Pension Plan dated
         as of January 1, 2000 (filed as Exhibit 10(f) to the Company's Form
         10-K for the year ended December 31, 1999 and Incorporated by reference
         herein).

10(g)    Harte-Hanks Communications, Inc. 1996 Incentive Compensation Plan
         (filed as Exhibit 10(p) to the Company's Form 10-Q for the nine months
         ended September 30, 1996 and incorporated by reference herein).

*10(h)   Harte-Hanks, Inc. Amended and Restated 1991 Stock Option Plan.                 20

10(i)    Harte-Hanks, Inc. 1998 Director Stock Plan (filed as Exhibit 10(h) to
         the Company's Form 10-Q for the six months ended June 30, 1998 and
         incorporated by reference herein).

10(j)    Harte-Hanks, Inc. Deferred Compensation Plan (filed as Exhibit 10(i) to
         the Company's Form 10-K for the year ended December 31, 1998 and
         incorporate by reference herein).

*11      Statement Regarding Computation of Net Income (Loss) Per Common Share.         27

*21      Subsidiaries of the Company.                                                   28

*27      Financial Data Schedule.                                                       29
</TABLE>

----------
*Filed herewith






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