FLEET FINANCIAL GROUP INC /RI/
10-K, 1995-03-17
NATIONAL COMMERCIAL BANKS
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<PAGE>   1
                                      
                      SECURITIES AND EXCHANGE COMMISSION
                                      
                            Washington, D.C. 20549
                                      
                                  FORM 10-K

/x/ ANNUAL REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT
    OF 1934
  For the fiscal year ended December 31, 1994 - Commission file number 1-6366
                                       or
/ / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

                         FLEET FINANCIAL GROUP, INC.
            ------------------------------------------------------
            (Exact name of registrant as specified in its charter)

                  Rhode Island                                 05-0341324
- ----------------------------------------------------       -------------------
         (State or other jurisdiction of                      (I.R.S. Employer
         incorporation or organization)                     Identification No.)

                50 Kennedy Plaza
            Providence, Rhode Island                             02903
- ----------------------------------------------------           ----------
     (Address of principal executive office)                   (Zip Code)

                  401/278-5800
- ----------------------------------------------------
(Registrant's telephone number, including area code)

          SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
<TABLE>
<CAPTION>
                               Title of Each Class                                 Name of each exchange on which registered

<S>                                                                                <C>                                            
Common Stock, $1 Par Value                                                         New York Stock Exchange
Depositary Shares representing a one-fourth interest in a share of Series III,
    10.12% Perpetual Preferred stock, $1 Par Value                                 New York Stock Exchange

Depositary Shares representing a one-fourth interest in a share of Series IV,
     9.375% Perpetual Preferred Stock, $1 Par Value                                New York Stock Exchange

Preferred Share Purchase Rights                                                    New York Stock Exchange

Warrants to purchase Common Stock                                                  New York Stock Exchange
</TABLE>

        Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

                             YES XX        NO
                                ----         ----

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of Registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [  ]

The aggregate market value on February 28, 1995 of the voting stock held by     
nonaffiliates of the Registrant was $4.2 billion, which excludes $150 million
held by directors, executive officers, and banking subsidiaries of the
Registrant under trust agreements and other instruments.

The number of shares of common stock of the Registrant outstanding as of
February 28, 1995 was 141,198,173.

                      DOCUMENTS INCORPORATED BY REFERENCE
1.   Pertinent extracts from Registrant's 1994 Annual Report to Shareholders 
     (Parts I and II).
2.   Pertinent extracts from Registrant's Joint Proxy Statement-Prospectus
     ("Proxy Statement"), to be filed with the Commission. Such incorporation 
     by reference shall not be deemed to specifically incorporate by reference 
     the information referred to in Item 402(a)(8) of Regulation S-K.


<PAGE>   2

                                   FORM 10-K
                          FLEET FINANCIAL GROUP, INC.
                      For the Year Ended December 31, 1994

                               Table of Contents

<TABLE>
<CAPTION>
             Description                                                                 Page Number
             -----------                                                                 -----------
<S>          <C>                                                                         <C>
Part I.      Item 1 - Business                                                                 3
             Item 2 - Properties                                                               8
             Item 3 - Legal Proceedings                                                        8
             Item 4 - Submission of Matters to a Vote of Security-Holders                      8

Part II.     Item 5 - Market for the Registrant's Common Stock and Related                     8
                      Stockholder Matters
             Item 6 - Selected Financial Data                                                  8
             Item 7 - Management's Discussion and Analysis of Financial Condition              8
                      and Results of Operations
             Item 8 - Financial Statements and Supplementary Data                              8
             Item 9 - Changes in and Disagreements with Accountants on Accounting              8
                      and Financial Disclosure

Part III.    Item 10 - Directors and Executive Officers of the Registrant                      9
             Item 11 - Executive Compensation                                                 10
             Item 12 - Security Ownership of Certain Beneficial Owners and                    10
                       Management
             Item 13 - Certain Relationships and Related Transactions                         10

Part IV.     Item 14 - Exhibits, Financial Statement Schedules and Reports on Form            10
                       8-K

Signatures                                                                                    13
</TABLE>


                                       2

<PAGE>   3
                                    PART I.

ITEM 1.  BUSINESS

         Fleet Financial Group, Inc. (the "Registrant", "Corporation" or
"Fleet") is a diversified financial services company organized under the laws of
the State of Rhode Island. Fleet is a legal entity separate and distinct from
its subsidiaries, assisting such subsidiaries by providing financial resources
and management. By most measures, Fleet is among the 20 largest bank holding
companies in the United States, with total assets of $48.8 billion at December
31, 1994. Fleet has approximately 21,500 employees.

         Fleet reported net income for 1994 of $613 million, or $3.75 per share.
This compared to net income of $488 million, or $3.01 per share in 1993. For a
more detailed discussion of the Corporation's financial results, see
"Management's Discussion and Analysis" (pages 9-25) of the 1994 Annual Report to
Shareholders, which is incorporated by reference herein.

        On February 20, 1995, Fleet and Shawmut National Corporation
("Shawmut") entered into a definitive merger agreement providing for the merger
of Shawmut with and into Fleet. The combined institution will have in excess of
$80 billion in assets, $50 billion in deposits, and will be headquartered in
Boston, Massachusetts. The merger agreement provides that each share of Shawmut
common stock would be exchanged for 0.8922 newly issued shares of Fleet common
stock on a tax-free basis. As a result of the merger, cost savings are
expected to be realized primarily through: reductions in staff; elimination,
consolidation or divestiture of certain branches; and the consolidation of
certain offices, data processing and other redundant back office operations and
staff functions. Fleet and Shawmut expect to take restructuring charges
aggregating approximately $400 million to cover expenses related to the merger.
The merger is expected to be completed in the fourth quarter of 1995 and is
subject to certain conditions, including the approval of federal and state bank
regulators and the shareholders of both companies.

         The Corporation is organized along four functional lines of business,
which include Commercial Banking, Consumer Banking, Investment Services and
Asset Collection, and Financial.

         Commercial Banking includes a broad range of commercial and corporate
lending as well as government banking, commercial real estate, asset-based
lending, and leasing. In addition to incorporating the commercial function in
each of the Corporation's six banking subsidiaries, this business unit also
includes Fleet Credit Corporation and Fleet Securities, Inc. Fleet Credit
Corporation, which has 18 offices nationwide, has two divisions: the Leasing
Division, which engages in middle market equipment leasing and the Business
Credit Division, which engages in commercial finance activities. Fleet
Securities, Inc. is a full-service municipal securities underwriter and dealer
located in New York City. This line of business also has an operating services
unit that encompasses cash management, corporate trust, and trade services
functions.

          The Consumer Banking business unit includes retail and community
banking, consumer finance, and the Corporation's major processing businesses,
including mortgage banking at Fleet Mortgage Group, Inc. ("FMG") and student
loan processing at AFSA Data Corporation. This business unit has almost 1,100
offices in 38 states, and has the largest branch-based banking franchise in the
Northeast with a total of 864. FMG's mortgage banking business consists
primarily of the origination, purchase, sale and servicing of residential first
mortgage loans, and the purchase and sale of servicing rights associated with
mortgage loans. FMG currently ranks as the second largest mortgage company in
the nation and has 86 loan origination offices in 36 states and 1.2 million
customers. In February 1995, the Corporation completed its tender offer to
purchase the approximate 19% of FMG common stock that it does not already own
for $20.00 in cash per share. AFSA Data Corporation is the nation's largest
third-party servicer of student loans as it services more than $7 billion of
asset value in more than 2.5 million accounts. AFSA's three basic product lines
include a campus-based product, a federal direct loan program, and the Federal
Family Education Loan Program. The Corporation's consumer finance company, Fleet
Finance, Inc., engages primarily in consumer lending and home equity lending,
and underwrites credit life, accident and health insurance.

          The Investment Services and Asset Collection line of business includes
investment management, private banking, discount brokerage, equity capital, and
asset collection businesses. The Corporation's investment management business
consists of personal asset management, endowment and custody services, employee
benefit management and mutual funds. These services are provided by the
Corporation's trust and investment management subsidiaries, Fleet Investment
Services Group and Fleet Investment Advisors, Inc. The Corporation's discount
brokerage subsidiary, Fleet Brokerage Securities, Inc., is engaged in providing
securities brokerage services, including clearing services, related securities
credit extension, and other incidental activities through 12 offices in 11
states. The Corporation's asset collection business was originally started
through its subsidiary, RECOLL Management Corp., which manages, collects, and
liquidates assets owned by the FDIC. Fleet has started an affiliated business,
Fleet Capital, which specializes in providing asset servicing primarily for
commercial real estate.
                                       3

<PAGE>   4

ITEM 1.  BUSINESS - (CONTINUED)

         The Financial line of business includes the results of the treasury
group and the securities portfolio and trading group, as well as the
Corporation's financial staff areas. The treasury group manages the overall
funding needs of the Corporation and includes the asset/liability management of
interest-rate risk and liquidity within parameters established by various boards
of directors of the Corporation's subsidiaries. The securities portfolio and
trading group includes the overall management of the Corporation's $11.2 billion
securities portfolio as well as the management of Fleet's trading activities.

         Fleet is engaged in general commercial banking and trust business
throughout the states of Rhode Island, New York, Connecticut, Massachusetts,
Maine and New Hampshire through its banking subsidiaries: Fleet Bank ("Fleet-New
York"); Fleet National Bank ("Fleet-RI"); Fleet Bank, National Association
("Fleet-CT"); Fleet Bank of Massachusetts, National Association ("Fleet-MA");
Fleet Bank of Maine ("Fleet-Maine") and Fleet Bank-NH ("Fleet-NH"). All of the
subsidiary banks are members of the Federal Reserve System, and the deposits of
each are insured by the Federal Deposit Insurance Corporation ("FDIC") to the
extent provided by law.

         The following table shows the total offices, assets, deposits and
equity capital of Fleet's banking subsidiaries at December 31, 1994:

<TABLE>
<CAPTION>
                                                                   Equity
($ in millions)           Offices      Assets        Deposits      Capital
- --------------------------------------------------------------------------
<S>                       <C>          <C>           <C>           <C>   
Fleet-New York              347        $12,668       $11,629       $  892
Fleet-MA                    172          9,435         7,857          724
Fleet-RI                     50          7,630         6,119          658
Fleet-CT                    150          6,251         5,712          512
Fleet-Maine                 110          2,963         2,202          182
Fleet-NH                     42          1,758         1,287          112
- --------------------------------------------------------------------------
                            871        $40,705       $34,806       $3,080
==========================================================================
</TABLE>

COMPETITION

         The Corporation's subsidiaries are subject to intense competition in
all aspects of the businesses in which they compete from domestic and foreign
banks, equipment leasing companies, finance companies, securities and investment
advisory firms, real estate financing companies, mortgage banking companies and
other financial institutions. The Corporation principally competes on interest
rates and other terms of financing arrangements, including specialized customer
services and various banking arrangements and conveniences designed to attract
depositors, borrowers and other customers. The Corporation maintains a Products
and Services Group to review existing programs and institute new services.

SUPERVISION AND REGULATION

       Banking is a highly regulated industry, with numerous federal and state
laws and regulations governing the organization and operation of banks and their
affiliates. As a bank holding company, Fleet is subject to regulation by the
Board of Governors of the Federal Reserve Board (the "Federal Reserve Board")
under the Bank Holding Company Act of 1956 (as amended) (the "BHCA").
Fleet-Maine, Fleet-NH, and Fleet-New York as state-chartered member banks are
subject to regulation by the Federal Reserve Board and bank regulators in their
respective states. Fleet-CT, Fleet-MA and Fleet-RI are national banks subject to
regulation and supervision by the Office of the Comptroller of the Currency (the
"OCC"). Each subsidiary bank's deposits are insured by the FDIC and each bank
subsidiary is a member of the Federal Reserve System. Fleet is also subject to
the reporting and other requirements of the Securities Exchange Act of 1934 (the
"Exchange Act").

       The BHCA requires that Fleet obtain prior approval from the Federal
Reserve Board for bank and nonbank acquisitions and restricts the business
operations permitted to Fleet. The BHCA also restricts the acquisition of shares
of out-of-state banks unless the acquisition is specifically authorized by the
laws of the state in which the bank to be acquired is located. In addition,
Fleet's banking subsidiaries must obtain prior approval from their respective
primary regulators for most acquisitions. Virtually all aspects of the
subsidiary banks' businesses are subject to regulation and examination,
depending on the charter of the particular banking subsidiary, by the Federal
Reserve Board, the OCC, the banking regulatory agency of the state in which they
operate, or a combination of the above.


                                       4

<PAGE>   5
ITEM 1.  BUSINESS - (CONTINUED)

        The Federal Deposit Insurance Corporation Improvement Act of 1991
("FDICIA") subjects banks to significantly increased regulation and
supervision. Among other things, it requires federal bank regulatory
authorities to take "prompt corrective action" in respect of banks that do not
meet minimum capital requirements. FDICIA establishes five tiers of capital
measurement ranging from "well-capitalized" to "critically undercapitalized".
A depository institution may be deemed to be in a capitalization category that
is lower than is indicated by its actual capital position if it receives an
unsatisfactory examination rating. As of December 31, 1994, all of the
Registrant's banking subsidiaries met the requirements of a "well capitalized"
institution.

       Under FDICIA, a bank that is not well capitalized is generally prohibited
from accepting brokered deposits and offering interest rates on deposits higher
than the prevailing rate in its market; in addition, "pass through" deposit
insurance coverage may not be available for certain employee benefit accounts.
Adequately capitalized institutions may apply to the FDIC for a waiver of the
prohibition against accepting brokered deposits.

        FDICIA directs that each federal banking agency prescribe safety and
soundness standards for depository institutions and depository institution
holding companies relating to internal controls, information systems, internal
audit systems, loan documentation, credit underwriting, interest rate exposure,
asset growth, compensation, a maximum ratio of classified assets to capital,
minimum earnings sufficient to absorb losses, a minimum ratio of market value
to book value for publicly traded shares and other standards which the agencies
deem appropriate. Proposed regulations to implement the safety and soundness
standards were issued in November 1993. The ultimate cumulative effect of these
standards cannot currently be forecast.

        The FDICIA also contains a variety of other provisions that may affect
Fleet's operations, including new reporting requirements, regulatory standards
for real estate lending, "truth in savings" provisions, and the requirements
that a depository institution give 90 days' prior notice to customers and
regulatory authorities before closing any branch. 

        As a result of the enactment of the Financial Institutions Reform,
Recovery, and Enforcement Act of 1989 ("FIRREA"), any or all of Fleet's
subsidiary banks can be held liable for any loss incurred by, or reasonably
expected to be incurred by the FDIC after August 9, 1989, in connection with
(a) the default of any other of Fleet's subsidiary banks or (b) any assistance
provided by the FDIC to any other of Fleet's subsidiary banks in danger of
default. "Default" is defined generally as the appointment of a conservator or
receiver and "in danger of default" is defined generally as the existence of
certain conditions indicating that a "default" is likely to occur without
regulatory assistance.

        Under the Federal Reserve Board risk-based capital guidelines, the
minimum ratio of total capital to risk-adjusted assets (including certain
off-balance sheet items, such as standby letters of credit) is 8%. At least
half of the total capital is to be comprised of common equity, retained
earnings, minority interests in the equity accounts of consolidated
subsidiaries and a limited amount of perpetual preferred stock, less goodwill
("Tier 1 capital"). The remainder may consist of perpetual debt, mandatory
convertible debt securities, a limited amount of subordinated debt, other
preferred stock and a limited amount of loan loss reserves ("Tier 2 capital").
Fleet is also subject to a minimum leverage ratio (Tier 1 capital to average
quarterly assets, net of goodwill) requirement of 3% for bank holding companies
that meet certain specified criteria, including that they have the highest
regulatory rating. The rule indicates that the minimum leverage ratio should be
1% to 2% higher for holding companies undertaking major expansion programs or
that do not have the highest regulatory rating. Fleet and its banking
subsidiaries are subject to these minimum capital requirements.

                                       5

<PAGE>   6

ITEM 1.  BUSINESS - (CONTINUED)

       Under FIRREA and the FDICIA, failure to meet the minimum regulatory
requirements could subject a banking institution to a variety of enforcement
remedies available to federal regulatory authorities, including the termination
of deposit insurance by the FDIC and seizure of the institution.

       Fleet is a legal entity separate and distinct from its subsidiaries.
There are various statutory and regulatory limitations on the extent to which
banking subsidiaries of Fleet can finance or otherwise transfer funds to Fleet
or its nonbanking subsidiaries, whether in the form of loans, extensions of
credit, investments, or asset purchases. Such transfers by any subsidiary bank
to Fleet or any nonbanking subsidiary are limited in amount to 10% of the bank's
capital and surplus and, with respect to Fleet and all such nonbanking
subsidiaries, to an aggregate of 20% of each such bank's capital and surplus.
Furthermore, loans and extensions of credit are required to be secured in
specified amounts and are required to be on terms and conditions consistent with
safe and sound banking practice.

         In addition, there are regulatory limitations on the payment of
dividends directly or indirectly to Fleet from its banking subsidiaries. Federal
and state regulatory agencies have the authority to limit further Fleet's
banking subsidiaries' payment of dividends. The payment of dividends by any
subsidiary bank may also be affected by other factors, such as the maintenance
of adequate capital for such subsidiary bank. Further, holders of Fleet's Dual
Convertible Preferred Stock are entitled to dividends equal to one-half of the
total dividends declared (after the first $15 million in dividends) to Fleet, if
any, on the common stock of Fleet Banking Group, the parent of Fleet-MA and
Fleet-CT. Dividends on the Dual Convertible Preferred Stock, if accrued and
unpaid, will be cumulative.

         Under the policies of the Federal Reserve Board, Fleet is expected to
act as a source of financial strength to each subsidiary bank and to commit
resources to support such subsidiary bank in circumstances where it might not do
so absent such policy. In addition, any subordinated loans by Fleet to provide
capital to any of the subsidiary banks would also be subordinate in right of
payment to deposits and to certain other indebtedness of such subsidiary bank.
The ability of holders of debt and equity securities of Fleet to benefit from
the distribution of assets of any subsidiary upon the liquidation or
reorganization of such subsidiary is subordinate to prior claims of creditors of
the subsidiary except to the extent that a claim of Fleet as a creditor may be
recognized.

         On September 29, 1994, President Clinton signed into law the
Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994 (the
"Interstate Act"). The Interstate Act facilitates the interstate expansion and
consolidation of banking organizations by permitting (i) beginning one year
after enactment of the legislation, bank holding companies that are adequately
capitalized and managed to acquire banks located in states outside their home
states regardless of whether such acquisitions are authorized under the law of
the host state, (ii) the interstate merger of banks after June 1, 1997, subject
to the right of individual states to "opt in" or "opt out" of this authority
prior to such date, (iii) banks to establish new branches on an interstate basis
provided that such action is specifically authorized by the law of the host
state, (iv) foreign banks to establish, with approval of the regulators in the
United States, branches outside their home states to the same extent that
national or state banks located in such state would be authorized to do so and
(v) beginning September 29, 1995, banks to receive deposits, renew time
deposits, close loans, service loans and receive payments on loans and other
obligations as agent for any bank or thrift affiliate, whether the affiliate is
located in the same or different state. Fleet does not currently have any plans
to consolidate its banking subsidiaries or to take any other actions as a result
of this new statute. However, Fleet is considering the potential benefits in
cost savings and convenience to its customers that might be achieved through
combinations of two or more of its banking subsidiaries.

         The banking industry is also affected by the monetary and fiscal
policies of the federal government, including the Federal Reserve, which exerts
considerable influence over the cost and availability of funds obtained for
lending and investing. Proposals to change the laws and regulations governing
the operations and taxation of banks, companies that control banks, and other
financial institutions are frequently raised in Congress, in the state
legislatures and before various bank regulatory authorities. The likelihood of
any major changes and the impact such changes might have on Fleet are impossible
to determine.

         See "Note 17. Commitments, Contingencies, and Other Disclosures" (pages
47-48) of the Notes to Consolidated Financial Statements and the "Capital"
(pages 24-25) and "Liquidity" (pages 23-24) sections of Management's Discussion
and Analysis in the 1994 Annual Report to Shareholders (each of which are
incorporated by reference herein) for information concerning restrictions on the
banking subsidiaries' ability to pay dividends and other regulatory matters and
legal proceedings.


                                       6

<PAGE>   7

ITEM 1.  BUSINESS - (CONTINUED)

STATISTICAL INFORMATION BY BANK HOLDING COMPANIES

         The following information set forth in the 1994 Annual Report to 
         Shareholders is incorporated by reference herein:

              "Rate/Volume Analysis" table (page 51) for changes in the taxable
              equivalent interest income and expense for each major category of
              interest-earning assets and interest-bearing liabilities.

              "Consolidated Average Balances/Interest Earned-Paid/Rates
              1990-1994" table (pages 52-53) for average balance sheet amounts,
              related taxable equivalent interest earned or paid, and related
              average yields and rates paid.

              "Note 3. Securities" of the Notes to Consolidated Financial
              Statements (pages 35-36) for information regarding book values,
              market values, maturities and weighted average yields of
              securities (by category).

              "Note 4. Loans and Leases" of the Notes to the Consolidated
              Financial Statements (pages 36-37) for distribution of loans of
              the Registrant.

              "Loan and Lease Maturity" table and "Interest Sensitivity of Loans
              Over One Year" table (page 51) for maturities and sensitivities of
              loans to changes in interest rates.

              "Note 6. Nonperforming Assets" (page 37) and "Note 1. Summary of
              Significant Accounting Policies - Loans and Leases" (page 32) of
              the Notes to Consolidated Financial Statements for information on
              nonaccrual, past due and restructured loans and the Registrant's
              policy for placing loans on nonaccrual status.

              "Loans and Leases" section of Management's Discussion and Analysis
              (pages 17-18) for information regarding loan concentrations of the
              Registrant.

              "Reserve for Credit Losses" section of Management's Discussion and
              Analysis (pages 19-20) for the analysis of loss experience, the
              allocation of the reserve for credit losses, and a description of
              factors which influenced management's judgment in determining the
              amount of additions to the allowance charged to operating expense.

              "Consolidated Average Balances/Interest Earned-Paid/Rates
              1990-1994" table (pages 52-53) and the "Funding Sources" section
              of Management's Discussion and Analysis (pages 20-21) for deposit
              information.

              "Selected Financial Highlights" (page 1) for return on assets,
              return on equity, dividend payout ratio and equity to asset ratio.

              "Note 9. Short-term Borrowings" of the Notes to Consolidated
              Financial Statements (page 39) for information on short-term
              borrowings of the Registrant.


                                       7

<PAGE>   8

ITEM 2.  PROPERTIES

         The Registrant maintains its corporate headquarters in Providence,
Rhode Island. A subsidiary of the registrant is a partner with certain other
parties in the ownership and management of the building. Adjacent to the
Providence headquarters building, Fleet-RI owns a building which houses the main
branch of Fleet-RI and the offices of many of the Providence-based subsidiaries.
Fleet-RI also owns an operations center, located in Providence. The Registrant
also owns office buildings in Buffalo, NY, and Albany, NY, which house
operational facilities of Fleet-New York. Portions of the Fleet-RI and Fleet-New
York buildings are leased to nonaffiliates.

         As of December 31, 1994, the Registrant's subsidiaries also operated
approximately 1,100 domestic offices, of which approximately 500 are owned and
600 are leased from others. In general, all leases run from one to thirteen
years and most contain options to renew.

ITEM 3.  LEGAL PROCEEDINGS

         Information regarding legal proceedings of the Registrant is 
incorporated by reference herein from "Note 17. Commitments, Contingencies and
Other Disclosures" (pages 47-48) of the Registrant's 1994 Annual Report to
Shareholders and information set forth in the "Involvement in Certain Legal
Proceedings" of the Corporation's Proxy Statement.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY-HOLDERS

         There were no matters submitted to a vote of security-holders in the
fourth quarter of 1994.

                                    PART II.

ITEM 5.  MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER
         MATTERS

         For information regarding the U.S. market, high and low quarterly sales
prices, approximate number of holders, and quarterly dividends declared and
paid, in each case on the Registrant's common stock, see the "Common Stock Price
and Dividend Information" table (page 54) of the Registrant's 1994 Annual Report
to Shareholders, which is incorporated by reference herein.

ITEM 6.  SELECTED FINANCIAL DATA

         The information set forth in "Selected Financial Highlights" (page 1)
of the Registrant's 1994 Annual Report to Shareholders is incorporated by
reference herein.

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
         RESULTS  OF OPERATIONS

         The information set forth in Management's Discussion and Analysis
(pages 9-25) of the Registrant's 1994 Annual Report to Shareholders is
incorporated by reference herein.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The following information set forth in the Registrant's 1994 Annual
Report to Shareholders is incorporated by reference herein:

         The Consolidated Financial Statements, together with the report thereon
by KPMG Peat Marwick LLP (pages 27-31); the Notes to the Consolidated Financial
Statements (pages 32-50); and the unaudited information presented in the
"Quarterly Summarized Financial Information" table (page 54).

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE

         There were no changes in or disagreements with accountants on
accounting and financial disclosure as defined by Item 304 of Regulation S-K.


                                       8

<PAGE>   9

                                   PART III.

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

         The information set forth under the caption "Election of Directors" in
the Registrant's Proxy Statement with respect to the name of each nominee or
director, his age, his positions and offices with the Registrant, his service on
the Registrant's Board, his business experience, his directorships held in other
public companies and certain family relationships is incorporated by reference
herein.

         The names, positions, ages and business experience during the past five
years of the executive officers of the Corporation as of February 28, 1995 are 
set forth below. The term of office of each executive officer extends until the
annual meeting of the Board of Directors, and until a successor is chosen and
qualified or until they shall have resigned, retired, or have been removed.

<TABLE>
<CAPTION>
Name                     Positions with the Corporation                          Age
- ----                     ------------------------------                          ---
<S>                      <C>                                                     <C>
Terrence Murray          Chairman, President & Chief Executive Officer           55
Robert J. Higgins        Vice Chairman                                           49
H. Jay Sarles            Vice Chairman                                           49
Michael R. Zucchini      Vice Chairman                                           48
Eugene M. McQuade        Executive Vice President & Chief Financial Officer      46
John B. Robinson, Jr.    Executive Vice President                                48
Peter C. Fitts           Senior Vice President                                   54
William C. Mutterperl    Senior Vice President, Secretary & General Counsel      48
Anne M. Slattery         Senior Vice President                                   47
M. Anne Szostak          Senior Vice President                                   44
Brian T. Moynihan        Vice President                                          35
</TABLE>

Terrence Murray joined Fleet-RI in 1962. After serving in various capacities for
Fleet-RI and the Corporation, in April 1978, he was elected President of the
Corporation and Fleet-RI. He is a Director of the Corporation, Fleet-RI,
Fleet-MA, Fleet-CT and FMG. He became Chairman of the Board of Directors of the
Corporation and Fleet-RI in May 1982. Mr. Murray has been a Director of Fleet
since 1976, a Director of Fleet-RI since 1977 and a Director of FMG since 1985.
Upon the merger of Fleet and Norstar Bancorp, Inc. in January 1988, he became
President and Chief Operating Officer of Fleet. Mr. Murray was elected Chairman
and Chief Executive Officer of Fleet in September 1988.

Robert J. Higgins joined Fleet-RI in 1971 and was elected President in February
1986. In March 1984, he was named a Vice President of the Corporation. In 1989,
he was named an Executive Vice President of the Corporation and Chief Executive
Officer of Fleet-RI. In 1991, Mr. Higgins was named President of Fleet-CT. In
March 1993, he was named a Vice Chairman of the Corporation.

H. Jay Sarles joined Fleet-RI in 1968. In 1980, he was appointed a Vice
President of the Corporation. Mr. Sarles was appointed Executive Vice President
of the Corporation in February of 1986. In 1991, Mr. Sarles became President and
Chief Executive Officer of Fleet Banking Group, the parent company of Fleet-MA
and Fleet-CT. In March 1993, he was named a Vice Chairman of the Corporation.

Michael R. Zucchini joined the Corporation in August 1987 as Executive Vice
President and Chief Information Officer responsible for all data processing
activities of the Corporation and its subsidiaries. Since 1974, Mr. Zucchini had
served in various capacities for General RE Corp., Stamford, Connecticut and its
subsidiary, General RE Services Corp., which engages in data processing. In
March 1993, Mr. Zucchini was named a Vice Chairman of the Corporation. Mr.
Zucchini is a Director of FMG and from June 1994 until November 1994, served as
interim Chairman and Chief Executive Officer.

Eugene M. McQuade joined the Corporation in 1992 as Senior Vice
President-Finance. From 1980 to 1991, Mr. McQuade served in various capacities
with Manufacturers Hanover Corporation and Manufacturers Hanover Trust Company,
having served as its Executive Vice President and Controller from 1985 to 1991.
In March 1993, Mr. McQuade was named an Executive Vice President of the
Corporation and in July 1993 was elected as Chief Financial Officer. Mr. McQuade
is a Director of FMG.


                                       9

<PAGE>   10

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT - (CONTINUED)

John B. Robinson, Jr., became an Executive Vice President of the Corporation in
1988. Mr. Robinson had been associated with Norstar Bank ("Norstar") since 1970
when he joined Hempstead Bank. He served in various capacities with Norstar and
in 1987, he became President of Norstar.

Peter C. Fitts joined the Corporation in May 1991 as Senior Vice
President-Credit Administration and is responsible for corporate-wide credit
administration. From 1965 to 1991, Mr. Fitts served in various capacities with
Citibank, N.A., having last served as a Senior Vice President and Head of Credit
Policy, North America, from 1985 to 1991.

William C. Mutterperl joined Fleet-RI in 1977. In June 1985, Mr. Mutterperl was
named Vice President, Secretary and General Counsel of the Corporation. In 1989,
Mr. Mutterperl was named a Senior Vice President of the Corporation.

Anne M. Slattery joined the Corporation in January 1994 as Senior Vice President
and head of Consumer and Community Banking. From 1969 through 1993, Ms. Slattery
served in various capacities with Citicorp, having last served as a managing
director of U.S. Consumer Banking.

M. Anne Szostak joined Fleet-RI in 1973, where she was an executive vice
president from 1985 to 1988. In 1988 she was named Vice President of Human
Resources for the Corporation. In 1991 she was named Chairman, President and
Chief Executive Officer of Fleet-Maine. In May 1994, Ms. Szostak was
named a Senior Vice President, Human Resources and Corporate Communications, of
the Corporation.

Brian T. Moynihan joined the Corporation in 1993 as Deputy General Counsel. In
March 1994, he was named Vice President of Strategic Planning for the
Corporation. From 1991 to 1993, Mr. Moynihan was a partner in the law firm of
Edwards & Angell, where he had been an associate since 1984.

Pursuant to Instructions to Form 10-K and Item 405 of Regulation S-K,
information set forth in the "Section 16 Compliance" of the Corporation's Proxy
Statement is incorporated by reference herein.

ITEM 11.  EXECUTIVE COMPENSATION

         Pursuant to Instructions to Form 10-K and Item 402 of Regulation S-K,
information set forth in the following sections of the Corporation's Proxy
Statement is incorporated by reference herein: "Committees of the Board of
Directors", "Compensation Committee Interlocks and Insider Participation",
"Directors' Compensation", "Executive Compensation", "Option/SAR Grants in Last
Fiscal Year", "Aggregated Option/SAR Exercises in Last Year and FY-End 
Option/SAR Values", "Pension Plans", and "Change in Control Contracts". Such 
incorporation by reference shall not be deemed to specifically incorporate by 
reference the information required by Item 402(a)(8) of Regulation S-K.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         Pursuant to Instructions to Form 10-K and Item 403 of Regulation S-K,
information set forth in the following sections of the Corporation's Proxy
Statement is incorporated by reference herein: "Principal Stockholders" and
"Securities of the Corporation Owned by Management".

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         Pursuant to Instructions to Form 10-K and Item 404 of Regulation S-K,
information set forth in the "Indebtedness and Other Transactions" section of
the Corporation's Proxy Statement is incorporated by reference herein.

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a)(1).  The financial statements of Fleet required in response to this Item are
         listed in response to Item 8 of this Report and are incorporated by 
         reference herein.
(a)(2).  All schedules to the consolidated financial statements required by
         Article 9 of Regulation S-X and all other schedules to the financial
         statements of the Registrant have been omitted because the information
         is either not required, not applicable, or is included in the financial
         statements or notes thereto.
(a)(3).  See the exhibits listed below.
(b)      Four Current Reports on Form 8-K were filed during the fourth quarter
         of 1994: October 9, 1994 (announcing Fleet's third quarter earnings);
         October 21, 1994 (reporting the issuance of $200 million of 7.25% 
         Notes due 1997); November 28, 1994 (announcing the closing of Fleet's
         $1.127 billion Senior and Subordinated Medium Term Notes program); 
         December 28, 1994 (announcing Fleet's merger proposal to acquire all 
         outstanding shares of Fleet Mortgage Group, Inc. owned by the minority
         shareholders).


                                       10

<PAGE>   11

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K - 
          (CONTINUED)

(c)      Exhibit Index
<TABLE>
<CAPTION>
    Exhibit
     Number                                                                                  Page of this Report
- ----------------------------------------------------------------------------------------------------------------
<S>              <C>                                                                                <C>
       2         Agreement of Merger dated February 20, 1995 between the Registrant and
                 Shawmut National Corporation ("Shawmut")                                            (1)
       3         Restated Articles of Incorporation and By-Laws                                      (2)
      4(a)       Rights Agreement dated November 21, 1990 as amended by First Amendment to 
                 Rights Agreement dated March 28, 1991, a Second Amendment to Rights 
                 Agreement dated July 12, 1991, and a Third Amendment to Rights Agreement
                 dated February 20, 1995                                                             (3)
      4(b)       Instruments defining the rights of security holders, including indentures           (4)
      4(c)       Form of Rights Certificate for stock purchase rights issued to Whitehall
                 Associates, L.P., and KKR Partners II, L.P.                                         (5)
     10(a)*      Form of Change in Control Agreement together with Schedule of Persons who
                 have entered into such contracts                                                    (6)
     10(b)       Stock Purchase Agreement dated July 12, 1991 between Registrant and
                 Whitehall Associates, L.P., and KKR Partners II, L.P.                               (7)
     10(c)*      Supplemental Compensation Plan for former Norstar directors                         (8)
     10(d)*      Fleet Financial Group Directors Retirement Plan                                     (9)
     10(e)*      Supplemental Executive Retirement Plan                                             (10)
     10(f)       Stock Option Agreement between Fleet and Shawmut                                   (11)
     10(g)       Stock Option Agreement between Shawmut and Fleet                                   (12)
     10(h)*      1994 Performance-Based Bonus Plan for the Named Executive Officers
     10(i)*      Amended and Restated 1992 Stock Option and Restricted Stock Plan
       11        Statement re: computation of per share earnings
       12        Statement re: computation of ratios
       13        1994 Annual Report to Shareholders
       22        Subsidiaries of the Registrant
       23        Accountants' consent
       27        Financial Data Schedule
</TABLE>

*Management contract, or compensatory plan or arrangement.


                                       11

<PAGE>   12

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K - 
          (CONTINUED)

          (1)  Incorporated by reference to Exhibit 2 of Registrant's Form 8-K
               Current Report dated February 20, 1995. 
          (2)  Incorporated by reference to Exhibit 1 of Registrant's Form 10-Q
               Quarterly Report dated June 30, 1992. 
          (3)  Incorporated by reference to Registrant's Registration Statement
               on Form 8-A dated November 29, 1990, as amended by Form 8 
               Amendment to Application dated September 6, 1991, and as further 
               amended by a Form 8-A/A dated March 17, 1995.
          (4)  Registrant has no instruments defining the rights of holders of
               equity or debt securities where the amount of securities
               authorized thereunder exceeds 10% of the total assets of the
               Registrant and its subsidiaries on a consolidated basis.
               Registrant hereby agrees to furnish a copy of any such instrument
               to the Commission upon request.
          (5)  Incorporated by reference to Exhibit 4(c) of the Registrant's
               Form 8-K Current Report dated July 12, 1991.
          (6)  Incorporated by reference to Exhibit 10 of Registrant's 1989 Form
               10-K filed March 31, 1990. (In 1994, Ms. Slattery, Ms. Szostak
               and Mr. Fitts entered into contracts in the same form as set
               forth in such Exhibit 10(a).)
          (7)  Incorporated by reference to Exhibit 4 of Registrant's Form 8-K
               Current Report dated July 12, 1991.
          (8)  Incorporated by reference to Exhibit 10(i) of the Registrant's
               1993 Form 10-K Annual Report filed March 30, 1994.
          (9)  Incorporated by reference to Exhibit 10(j) of the Registrant's
               1993 Form 10-K Annual Report filed March 30, 1994.
          (10) Incorporated by reference to Exhibit 10(k) of the Registrant's
               1993 Form 10-K Annual Report filed March 30, 1994.
          (11) Incorporated by reference to Exhibit 10.1 of the Registrant's
               Form 8-K Current Report dated February 20, 1995.
          (12) Incorporated by reference to Exhibit 10.2 of the Registrant's
               Form 8-K Current Report dated February 20, 1995. 

(d)       Financial Statement Schedules - None.


                                       12

<PAGE>   13
SIGNATURES

Pursuant to the requirements of Section 13 of 15(d) of the Securities Exchange
Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

                         FLEET FINANCIAL GROUP, INC.
                                 (Registrant)
                                      
                            /s/ Eugene M. McQuade
                            ---------------------
                              Eugene M. McQuade
             Executive Vice President and Chief Financial Officer
                             Dated March 17 1995
                                      
                           /s/ Robert C. Lamb, Jr.
                           -----------------------
                             Robert C. Lamb, Jr.
                   Chief Accounting Officer and Controller
                             Dated March 17 1995

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
is been signed below by the following persons on behalf of the registrant in the
capacities indicated.

/s/ Terrence Murray                                /s/  Ruth R. McMullin
- -------------------------------------------        ----------------------------
Terrence Murray, Chairman, President, Chief        Ruth R. McMullin, Director
Executive Officer and Director

/s/  William Barnet                                /s/  Arthur C. Milot
- -------------------------------------------        ----------------------------
William Barnet III, Director                       Arthur C. Milot, Director

/s/  Bradford R. Boss                              /s/  Thomas D. O'Connor
- -------------------------------------------        ----------------------------
Bradford R. Boss, Director                         Thomas D. O'Connor, Director

/s/  Paul J. Choquette, Jr.                        /s/  Michael B. Picotte
- -------------------------------------------        ----------------------------
/s/  Paul J. Choquette, Jr., Director              Michael B. Picotte, Director

/s/  James F. Hardymon                             /s/  John A. Reeves
- -------------------------------------------        ----------------------------
James F. Hardymon, Director                        John A. Reeves, Director

                                                   /s/  John R. Riedman
- -------------------------------------------        ----------------------------
Robert M. Kavner, Director                         John R. Riedman, Director

/s/  Lafayette Keeney                              /s/  John S. Scott
- -------------------------------------------        ----------------------------
Lafayette Keeney, Director                         John S. Scott, Director

                            /s/ Raymond C. Kennedy
                         ----------------------------
                         Raymond C. Kennedy, Director
                                      
                                      
                                      13

<PAGE>   1
                                EXHIBIT 10(h)

 
                          FLEET FINANCIAL GROUP, INC.
 
                       1994 PERFORMANCE-BASED BONUS PLAN
                        FOR THE NAMED EXECUTIVE OFFICERS
 
Overview
 
     The 1994 performance-based bonus plan (the "Bonus Plan") for the Named
Executive Officers of Fleet Financial Group, Inc. (the "Corporation") supports
the Corporation's objective of paying for performance which increases
shareholder value by providing for a maximum bonus award, which award may be
reduced at the discretion of the Compensation Committee of the Board of
Directors of the Corporation, or any successor committee (the "Committee"),
based solely on the Corporation's yearly financial performance as measured by
Return on Equity ("ROE") and Net Income, as adjusted for extraordinary charges
and changes in Generally Accepted Accounting Principles ("GAAP").
 
Committee
 
     The Committee shall consist of three or more members of the Board of
Directors, each of whom shall be an "outside" director as such term is defined
in Rule 1.162-27 (now in effect or as amended) of the Internal Revenue Code of
1986, as amended. The Committee shall certify to the attainment of the
performance goals set forth herein prior to any payments made pursuant to the
Bonus Plan. The Committee shall have the right, in its sole discretion, to
reduce any bonus awards payable under the Bonus Plan.
 
Eligibility
 
     The Chief Executive Officer and any other employee of the Corporation who
is named as a Named Executive Officer in the Corporation's most recent proxy
statement ("Other Named Executives") are eligible to participate in the Bonus
Plan.
 
Formula for Bonus Pool
 
     a. Chief Executive Officer
 
     If the Corporation's ROE in any year equals 15%, then the maximum amount
payable under the Bonus Plan to the Chief Executive Officer shall be .24% of Net
Income. For each .5% increase in ROE over 15%, the percentage of Net Income
payable to the Chief Executive Officer as a bonus shall increase by .005%.
Conversely, for each .5% percentage decrease in ROE from 15%, the percentage of
Net Income payable to the Chief Executive Officer shall decrease by .005%. No
bonus shall be payable under the Bonus Plan to the Chief Executive Officer if
the Corporation's ROE is less than 10%.
 
     b. Other Named Executives
 
     If the Corporation's ROE in any year equals 15%, then the maximum amount
payable under the Bonus Plan to any one of the Other Named Executives shall be
.12% of Net Income. For each .5% increase in ROE over 15%, the percentage of Net
Income payable under the Bonus Plan to any one of the Other Named Executives as
a bonus shall increase by .0025%. Conversely, for each .5% percentage decrease
in ROE from 15%, the percentage of Net Income payable to any one of the Other
Named Executives shall decrease by .0025%. No bonus shall be payable under the
Bonus Plan to any of the Other Named Executives if the Corporation's ROE is less
than 10%.
 
Effect of Acquisitions/Unusual Earnings Impact
 
     If the Corporation makes a major strategic acquisition during the year
which reduces ROE or Net Income, the calculation of ROE and Net Income for
purposes of calculating the bonus amounts payable under the Bonus Plan shall
exclude the effect of such acquisition. In addition, ROE and Net Income may be
adjusted for extraordinary charges and changes in GAAP.
 
Miscellaneous
 
     In no event shall the cost of the Bonus Plan exceed more than 10% of the
Corporation's annual average income before taxes for the preceding five years.

<PAGE>   1
                                EXHIBIT 10(i)

                          FLEET FINANCIAL GROUP, INC.
 
        AMENDED AND RESTATED 1992 STOCK OPTION AND RESTRICTED STOCK PLAN
 
1.  Purpose:
 
     This Amended and Restated 1992 Stock Option and Restricted Stock Plan (the
"Plan") constitutes an amendment and restatement of the 1992 Stock Option and
Restricted Stock Plan which was adopted by the Board of Directors of Fleet
Financial Group, Inc. (the "Corporation") on January 15, 1992, and by the
stockholders of the Corporation on April 15, 1992. This Plan is intended as an
employment incentive and to encourage stock ownership by certain key officers
and employees of the Corporation and its subsidiaries in order to increase their
proprietary interests in the Corporation's success.
 
     The Plan provides for the grant of options to acquire the Corporation's
common stock and restricted stock awards as provided herein.
 
2.  Administration:
 
     The Plan shall be administered, construed and interpreted by a committee
appointed by the Board of Directors of the Corporation (hereinafter called the
"Committee"). The Committee shall consist of three or more members of the Board
of Directors who are not officers of the Corporation. No member of the Committee
shall be entitled to participate in the Plan. Each member of the Committee shall
be a "disinterested" director as such term is defined in Rule 16b-3 (now in
effect or as amended) under the Securities Exchange Act of 1934, as amended (the
"Exchange Act"), and each member shall be an "outside" director, as such term is
defined in Rule 1.162-27 (now in effect or as amended) of the Internal Revenue
Code of 1986, as amended (the "Code"). Rule 1.162-27 relates to the disallowance
by publicly-held companies of tax deductions for employee remuneration in excess
of $1 million for certain senior officers, and is hereafter referred to as the
"IRS Regulations". Subject to provisions of the Plan, the Committee shall
determine:
 
          a.  The employees to whom options or restricted stock awards shall be
              granted;
 
          b.  The number of shares to be optioned or the number of restricted
              stock awards to be granted to each employee;
 
          c.  The price to be paid for the shares upon the exercise of an
              option; and
 
          d.  The terms and conditions of each stock option agreement or
              restricted stock agreement between the Corporation and employee to
              whom the Committee has granted an option or a restricted stock
              award.
 
     No member of the Board of Directors or the Committee shall be liable for
any action or determination made in good faith, and the members shall be
entitled to indemnification and reimbursement in the manner provided in the
Corporation's Bylaws.
 
3.  Eligibility:
 
     No person shall be eligible to participate in the Plan, to exercise an
option previously granted to him or to take full possession of restricted stock
previously issued to him who beneficially owns five percent or more of the
outstanding common stock of the Corporation. The individuals who shall be
eligible to receive options or restricted stock awards shall be such salaried
officers and employees of the Corporation and its subsidiaries as the Committee
shall from time to time determine. A "subsidiary" of the Corporation shall mean
a corporation, whether domestic or foreign, in which the Corporation shall own,
directly or indirectly, a majority of the capital shares entitled to vote at the
annual meeting thereof.
 
4.  Stock:
 
     The stock subject to the options or restricted stock awards and other
provisions of the Plan shall be either (a) authorized but unissued shares of the
Corporation's common stock or (b) treasury shares. Subject to adjustment in
accordance with the provisions of Paragraph 5(f) and 8(d) hereof, the total
amount of the common stock of the Corporation as to which options may be granted
or restricted stock awards issued to
<PAGE>   2
 
persons participating under the Plan shall not exceed in the aggregate
10,500,000 shares. Subject to like adjustment, the total amount of the common
stock of the Corporation as to which options may be granted or restricted stock
awards may be issued to any one person participating under the Plan shall not
exceed in the aggregate that number of shares equal to ten percent of the total
amount of outstanding common stock of the Corporation. The aggregate fair market
value (determined as of the date of grant of the option) of the stock for which
any person participating under the Plan may be granted options under the Plan
(or any other stock option plan of the Corporation) which are designated as
incentive stock options under Section 422 of the Code, shall not exceed the
maximum amount that would be permissible under said Section 422 and the Treasury
Regulations thereunder without disqualifying such option as an incentive stock
option under Section 422.
 
     In the event that any outstanding option or restricted stock award under
the Plan for any reason expires, is forfeited or is terminated prior to the end
of the period during which options may be granted or restricted stock awards may
be issued under the Plan, the shares of common stock allocable to the
unexercised portion of such option or the portion of such restricted stock
awards which have terminated or been forfeited may again be subject to an option
or restricted stock award under the Plan, provided that such action is
consistent with the provisions hereof.
 
5.  Terms and Conditions Applicable to all Stock Options Granted Under the Plan:
 
     Stock options granted pursuant to the Plan shall be evidenced by agreements
in such form as the Committee shall, from time to time, approve, which
agreements shall in substance include and comply with and be subject to the
following terms and conditions:
 
     a.  Medium and Time of Payment:
 
          The option price shall be payable either (i) in United States dollars
     in cash or by check, bank draft or money order payable to the order of the
     Corporation, (ii) through the delivery of shares of common stock of the
     Corporation already owned by the optionee with a fair market value equal to
     the option price or (iii) by a combination of (i) and (ii). The fair market
     value of stock so delivered shall be deemed to be the mean of the high and
     low prices of publicly-traded shares of common stock of the Corporation on
     the date of exercise or as otherwise may be determined by the Corporation
     except as may be otherwise required by the Code. Unless otherwise
     determined by the Committee, an optionee may engage in a successive
     exchange (or series of exchanges) in which common stock such optionee is
     entitled to receive upon the exercise of an option may be simultaneously
     utilized as payment for the exercise of an additional option or options.
 
          At the request of an optionee, and to the extent permitted by
     applicable law, the Committee may approve arrangements with a brokerage
     firm under which such firm, on behalf of the optionee, will pay the option
     price to the Corporation and the Corporation will promptly deliver to such
     firm the shares exercised, so that the firm may sell such shares, or a
     portion thereof, for the account of the optionee.
 
     b.  Number of Shares:
 
          The option shall state the total number of shares to which it
     pertains. No option may be exercised for less than ten shares unless the
     issue of a lesser number is enough to exhaust the option. The total number
     of shares issuable pursuant to any combination of options which are
     concurrently granted to an employee shall not exceed the total number of
     shares issuable pursuant to the exercise of any one such option.
 
     c.  Option Price:
 
          The option price shall be not less than the fair market value of the
     shares of common stock of the Corporation on the date of grant of the
     option. The fair market value on the date of grant of the option shall be
     determined by the Committee.
 
                                        2
<PAGE>   3
 
     d.  Expiration of Options:
 
          Each option granted under the Plan shall expire not more than ten
     years from the date the option is granted.
 
     e.  Date of Exercise:
 
          The Committee may, in its discretion, provide that an option may not
     be exercised in whole or in part for any period or periods of time
     specified by the Committee. Except as may be so provided, any option may be
     exercised in whole at any time, or in part from time to time, during its
     term.
 
     f.  Adjustments on Changes in Stock:
 
          The aggregate number of shares of common stock as to which options may
     be granted to persons participating under the Plan, the aggregate number of
     shares of common stock as to which options may be granted to any one such
     person, the number of shares thereof covered by each outstanding option,
     and the price per share thereof in each such option, shall be
     proportionately adjusted by the Committee for any increase or decrease in
     the number of issued shares of common stock of the Corporation resulting
     from subdivisions or consolidation of shares or other capital adjustment,
     the payment of a stock dividend or any other increase or decrease in such
     shares, effected without receipt of consideration by the Corporation;
     provided, however, that no such adjustment shall be made unless and until
     the aggregate effect of all such increases and decreases accruing after the
     effective date of the Plan shall have increased or decreased the number of
     issued shares of common stock of the Corporation by five percent or more;
     and provided further, that any fractional shares resulting from any such
     adjustment shall be eliminated. Any such determination by the Committee
     shall be conclusive.
 
     g.  Assignability:
 
          No option shall be assignable or transferable except by will, by the
     laws of descent and distribution or pursuant to a qualified domestic
     relations order.
 
     h.  Rights as a Stockholder:
 
          An optionee shall have no rights as a stockholder with respect to
     shares covered by his option until the date of issuance of the shares to
     him and only after such shares are fully paid. No adjustment will be made
     for dividends or other rights for which the record date is prior to the
     date of such issuance.
 
     i.  Other Conditions:
 
          The option agreements authorized under the Plan may contain such other
     provisions as the Committee shall deem advisable, including, without
     limitation, provision for the withholding of cash and/or shares of the
     Corporation's common stock (or the delivery to the Corporation thereof by
     an optionee) relating to income taxes arising under the Code (or other tax
     laws) upon the exercise of an option, provided that any such provision
     shall comply with applicable provisions of Rule 16b-3 (now in effect or as
     amended) under the Exchange Act.
 
     j.  Change in Control:
 
          Notwithstanding the provisions of any option for common stock which
     provides for its exercise in installments, such option shall become
     immediately exercisable in the event of a change in control or offer to
     effect a change in control. For purposes of this Paragraph 5(j), a "change
     in control" shall mean either of the following events: (a) the acquisition
     of the beneficial ownership (as that term is defined in Rule 13d-3 of the
     General Rules and Regulations under the Exchange Act) of 20 percent or more
     of the voting securities of the Corporation by purchase, merger,
     consolidation or otherwise by any person or by persons acting as a group
     within the meaning of Section 13(d) of the Exchange Act; provided, however,
     a change of control shall not be deemed to have occurred if the acquisition
     of such securities is by one or more employee benefit plans of the
     Corporation or (b) in any two year period, individuals who at the beginning
     of such period constitute the Board of Directors of the Corporation cease
     for any reason, to constitute at least a majority of the Board of Directors
     of the Corporation at, or at any time prior to the conclusion of, such two
     year period. The term "person" refers to an individual or a corporation,
 
                                        3
<PAGE>   4
 
     partnership, trust, association, joint venture, pool, syndicate, sole
     proprietorship, unincorporated organization or any other form of entity not
     specifically listed herein. The decision as to whether a change in control
     or offer to effect a change in control has occurred shall be made by a
     majority of the Continuing Directors (as defined in the Restated Articles
     of Incorporation as in effect on January 15, 1992) and shall be conclusive
     and binding.
 
          Notwithstanding Paragraph 11 of the Plan, this provision shall not be
     amended or revoked in any manner without the affirmative vote of 80% of the
     Board of Directors and a majority of the Continuing Directors (as defined
     above).
 
6.  Additional Terms and Conditions Applicable to Options Granted Prior to April
20, 1994:
 
     a.  Purchase of Options:
 
          At the discretion of the Committee, an employee who has been granted
     an option may also be granted the right to require the Corporation to
     purchase all or a portion of such option for cancellation (a "stock
     appreciation right"). To the extent that he exercises this right, the
     Corporation shall pay him in cash and/or common stock the excess of the
     fair market value of each share of common stock covered by the option (or a
     portion thereof purchased) determined on the date the election is made,
     over the option price. The election shall be made by delivering written
     notice thereof to the Committee. Shares subject to the option so purchased
     shall not again be available for purposes of the Plan.
 
     b.  Termination of Employment:
 
          In the event that an optionee's employment by the Corporation or a
     subsidiary thereof shall terminate, his option shall terminate immediately,
     provided, however, that if any termination of employment is due to
     retirement with the consent of the Corporation, the optionee shall have the
     right, subject to the provisions of Paragraph 5(d) hereof, to exercise his
     option, at any time within the next three months (or up to five years, with
     the approval of the Committee, in any individual case) after such
     retirement, to the extent that he was entitled to exercise the same
     immediately prior to his retirement, and provided further that if the
     employee shall die while in the employment of the Corporation or within
     three months after retirement with the consent of the Corporation, his
     estate, personal representative or beneficiary shall have the right,
     subject to the provisions of Paragraph 5(d) hereof, to exercise his option,
     at any time within 12 months of the date of death, to the extent that he
     was entitled to exercise the same immediately prior to his death. Whether
     any termination of employment is considered to be a retirement with the
     consent of the Corporation, and whether any authorized leave of absence or
     absence on military or governmental service or for other reasons shall
     constitute a termination of employment for purposes of the Plan, shall be
     determined by the Committee in accordance with applicable law, which
     determination shall be final and conclusive.
 
7.  Additional Terms and Conditions Applicable to Options Granted On or After
April 20, 1994:
 
     a.  Number of Shares:
 
          In any fiscal year of the Corporation, the aggregate number of shares
     of common stock of the Corporation as to which options may be granted to
     any one person participating under the Plan shall not exceed five percent
     of the additional shares of the Corporation's common stock authorized for
     issuance under the Plan at the 1994 Annual Meeting of Stockholders.
 
     b.  Purchase of Options:
 
          At the discretion of the Committee, an employee who has been granted
     an option may also be granted stock appreciation rights. In any fiscal year
     of the Corporation, the aggregate number of shares of common stock as to
     which stock appreciation rights may be granted to any one person
     participating under the Plan shall not exceed five percent of the
     additional shares of the Corporation's common stock authorized for issuance
     under the Plan at the 1994 Annual Meeting of Stockholders.
 
                                        4
<PAGE>   5
 
          To the extent that an optionee exercises this right, the Corporation
     shall pay him in cash and/or common stock the excess of the fair market
     value of each share of common stock covered by the option (or a portion
     thereof purchased) determined on the date the election is made, over the
     option price. The election shall be made by delivering written notice
     thereof to the Committee. Shares subject to the option so purchased shall
     not again be available for purposes of the Plan.
 
     c.  Termination of Employment:
 
          In the event that an optionee's employment by the Corporation or a
     subsidiary thereof shall terminate, his option shall terminate immediately,
     provided, however, that if any termination of employment is due to
     retirement with the consent of the Corporation, death or disability (as
     determined pursuant to the applicable provisions of the plans of the
     Corporation regarding disability), the optionee or his personal
     representative shall have the right, subject to the provisions of Paragraph
     5(d) hereof, to exercise his option at any time within the twelve
     consecutive months immediately following the date of the ceasing of active
     employment (or up to five years, with the approval of the Committee, in any
     individual case), to the extent that he was entitled to exercise the same
     immediately prior to the date such active employment ceased due to
     retirement, death or disability. Whether any termination of employment is
     considered to be a retirement with the consent of the Corporation, whether
     any authorized leave of absence or absence on military or governmental
     service or for other reasons shall constitute a termination of employment
     for purposes of the Plan, and whether (and as of which date) active
     employment has ceased shall be determined by the Committee in accordance
     with applicable law, which determination shall be final and conclusive.
 
8.  Terms and Conditions Applicable to all Restricted Stock Awards Granted Under
the Plan:
 
     a.  Number of Shares:
 
          The total amount of the common stock of the Corporation as to which
     restricted stock awards may be issued to persons participating under the
     Plan shall not exceed an amount equal to one percent of the outstanding
     common stock of the Corporation.
 
          Each award of restricted stock under the Plan shall be evidenced by a
     stock certificate of the Corporation, registered in the name of the
     employee, accompanied by an agreement in such form as the Committee shall
     prescribe from time to time in accordance with the Plan. The restricted
     stock awards shall comply with the following terms and conditions and with
     such other terms and conditions not inconsistent with the terms of this
     Plan as the Committee, in its discretion, shall establish.
 
     b.  Assignability and Restrictions:
 
          Shares of stock issued to an employee in accordance with a restricted
     stock award may not be sold, assigned, transferred, pledged, hypothecated
     or otherwise disposed of, except by will or the laws of descent and
     distribution, for such period as the Committee shall determine, beginning
     on the date on which the award is granted (the "Restricted Period"). The
     Committee may also impose such other restrictions and conditions on the
     shares or the release of the restrictions thereon as it deems appropriate.
     In the case of restricted stock awarded on or after April 20, 1994,
     however, the Restricted Period shall lapse only if one or more
     preestablished objective performance goals are attained. Certificates for
     shares of stock issued pursuant to restricted stock awards shall bear an
     appropriate legend referring to such restrictions, and any attempt to
     dispose of any such shares of stock in contravention of such restrictions
     shall be null and void and without effect. The restricted stock shall be
     held by the Corporation until the restrictions are satisfied (if at all, in
     the case of awards granted on or after April 20, 1994). In determining the
     Restricted Period of an award, the Committee may provide that the foregoing
     restrictions shall lapse with respect to specified percentages of the
     awarded shares on successive anniversaries of the date of such award,
     provided that, in the case of awards granted on or after April 20, 1994,
     certain preestablished objective performance goals shall be satisfied prior
     to the lapsing of any restrictions.
 
                                        5
<PAGE>   6
 
     c.  Change in Control:
 
          Upon the occurrence of a change in control or an offer to effect a
     change in control of the Corporation, as determined in Paragraph 5(j) of
     this Plan, all restrictions then outstanding with respect to shares of
     restricted stock shall automatically expire and be of no further force and
     effect and all shares shall be delivered to the employee.
 
     d.  Adjustment for Changes in Stock:
 
          The aggregate number of shares of common stock as to which restricted
     stock awards may be granted to persons participating under the Plan, the
     aggregate number of shares of common stock as to which restricted stock
     awards may be granted to any one such person, and the number of shares
     thereof covered by each outstanding restricted stock award shall be
     proportionately adjusted by the Committee for any increase or decrease in
     the number of issued shares of common stock of the Corporation resulting
     from the subdivisions or consolidation of shares or other capital
     adjustments, the payment of a stock dividend, or any other increase or
     decrease in such shares; provided, however, that no such adjustment shall
     be made unless and until the aggregate effect of all such increases and
     decreases accruing after the effective date of the Plan shall have
     increased or decreased the number of issued shares of common stock of the
     Corporation by five percent or more; and provided, further, that any
     fractional shares resulting from any such adjustment shall be eliminated.
     Any such determination by the Committee shall be conclusive.
 
     e.  Effect of Attempted Transfer:
 
          No benefit payable or interest in any restricted stock award shall be
     subject in any manner to anticipation, alienation, sale, transfer,
     assignment, pledge, encumbrance or charge and any such attempted action
     shall be void and no such interest in any restricted stock award shall be
     in any manner liable for or subject to debts, contracts, liabilities,
     engagements or torts of any employee or his beneficiary. If any employee or
     beneficiary shall become bankrupt or shall attempt to anticipate, alienate,
     sell, transfer, assign, pledge, encumber or charge any benefit payable
     under or interest in any award, then the Committee, in its discretion, may
     hold or apply such benefit or interest or any part thereof to or for the
     benefit of such employee or his beneficiary, his spouse, children, blood
     relatives or other dependents, or any of them, in any such manner and such
     proportions as the Committee may consider proper.
 
     f.  Employment:
 
          Each person to whom a restricted stock award is granted must agree
     that he or she will, at the request of the Corporation, remain in the
     continuous employment of the Corporation for a period of not less than one
     year following the date of award. No restricted stock award shall be paid
     or vest (if at all, in the case of awards granted on or after April 20,
     1994) unless the employee has remained in the continuous employment of the
     Corporation for at least one year from the date of such award.
 
     g.  Legality of Grant:
 
          The granting of a restricted stock award under this Plan and the
     issuance or transfer of shares of common stock pursuant hereto are subject
     to all applicable federal and state laws, rules and regulations and to such
     approvals by any regulatory or government agency (including, without
     limitation, no-action positions of the Securities and Exchange Commission)
     which may, in the opinion of counsel for the Corporation, be necessary or
     advisable in connection therewith. Without limiting the generality of the
     foregoing, no awards may be granted under this Plan and no shares shall be
     issued by the Corporation, nor cash payments made by the Corporation
     pursuant to or in connection with any such award unless and until in any
     such case all legal requirements applicable to the issuance or payment
     have, in the opinion of counsel for the Corporation, been complied with. In
     connection with any stock issuance or transfer, the person acquiring the
     shares shall, if requested by the Corporation, give assurance satisfactory
     to counsel to the Corporation with respect to such matters as the
     Corporation may deem desirable to assure compliance with all applicable
     legal requirements.
 
                                        6
<PAGE>   7
 
     h.  Payment of Taxes:
 
          The Corporation will have the right to deduct from any payment
     hereunder any amounts that federal, state, local or foreign tax law
     requires to be withheld with respect to such payment but, in the
     alternative, the employee may prior to the payment of any restricted stock
     award, pay such amounts to the Corporation in cash or shares of common
     stock (which shall be valued at the fair market value on the date of
     payment). There is no obligation under the Plan that any participant be
     advised of the existence of the tax or the amount required to be withheld.
     Without limiting the generality of the foregoing, in any case where it is
     determined that tax is required to be withheld in connection with the
     issuance or transfer of shares of common stock under this Plan, the
     Corporation may, pursuant to such rules as the Committee may establish,
     reduce the number of shares so issued or transferred by such number of
     shares as the Corporation may deem appropriate in its sole discretion to
     comply with such withholding. Notwithstanding any other provision of this
     Plan, the Committee may impose such conditions on the payment of any
     withholding obligations as may be required to satisfy applicable regulatory
     requirements, including, without limitation, those under the Exchange Act.
 
     i.  Rights as a Stockholder:
 
          The employee shall have the right to receive dividends on shares of
     common stock subject to the award during the applicable Restricted Period,
     to vote common stock subject to the award and to enjoy all other
     stockholder rights, except that the employee shall not be entitled to
     delivery of the stock certificate until the applicable Restricted Period
     shall have lapsed (if at all, in the case of grants of restricted stock
     awarded on or after April 20, 1994) .
 
9.  Additional Terms and Conditions Applicable to Restricted Stock Granted Prior
to April 20, 1994:
 
     a.  Termination of Employment:
 
          In the event that an employee's employment by the Corporation or any
     of its subsidiaries terminates by reason of retirement with the consent of
     the Corporation or death, or the employee becomes disabled as determined
     pursuant to the applicable provisions of the plans of the Corporation
     regarding disability, the Restricted Period shall be deemed to lapse as of
     the date of retirement, death or disability on that portion of the
     restricted stock award which equals the portion of the Restricted Period
     measured in full or partial months completed before the date of retirement,
     death or disability. In the event of restrictions lapsing on specified
     percentages of the awards over a period of time, that portion of the
     restricted stock award which has not had the Restricted Period heretofore
     lapse shall be forfeited.
 
          If the employee's continuous employment with the Corporation or any of
     its subsidiaries shall terminate for any reason other than retirement,
     death or disability prior to the expiration of the Restricted Period of an
     award or the lapsing of any other restrictions, any shares remaining
     subject to restrictions shall thereupon be forfeited by the employee and
     transferred to, and reacquired by, the Corporation at no cost to the
     Corporation. In such event, the employee, or in the event of his death, his
     personal representative, shall forthwith deliver to the Secretary of the
     Corporation such instruments of transfer, if any, as may reasonably be
     required by the Secretary of the Corporation. Whether an authorized leave
     of absence or absence on military or government service or for other
     reasons shall constitute termination of employment for purposes of a
     restricted stock award shall be determined by the Committee in accordance
     with applicable law, which determination shall be final and conclusive.
 
     b.  Termination of Restrictions by Committee:
 
          The Committee shall have the authority (and the instrument evidencing
     an award of restricted stock may so provide) to cancel all or any portion
     of any outstanding restrictions with respect to any or all of the shares of
     restricted stock awarded to an employee hereunder on such terms and
     conditions as the Committee may deem appropriate.
 
                                        7
<PAGE>   8
 
     c.  Other Conditions:
 
          The restricted stock agreements authorized under the Plan may contain
     other provisions as the Committee shall deem advisable including, without
     limitation, a provision for the withholding of taxes by delivery to the
     Corporation of common stock owned by the awardee or withholding of shares
     subject to an award, provided that any such provision shall comply with any
     applicable rules and regulations of the Securities and Exchange Commission.
 
10.  Additional Terms and Conditions Applicable to Restricted Stock Granted On
or After April 20, 1994:
 
     a.  Number of Shares:
 
          In any fiscal year of the Corporation, the aggregate number of shares
     of common stock of the Corporation as to which restricted stock awards may
     be granted to any one person participating under the Plan shall not exceed
     100,000.
 
     b.  Preestablished Objective Performance Goal(s):
 
          The Restricted Period applicable to restricted stock awarded on or
     after April 20, 1994 shall lapse (if at all) only if certain preestablished
     objective performance goals are attained. The Committee shall establish one
     or more objective performance goals for each award of restricted stock on
     the date of grant and the attainment of such goal(s) shall be substantially
     uncertain on the date of grant. The Committee shall determine, in its sole
     discretion, whether such objective performance goal(s) are attained and
     such determination shall be final and conclusive. The objective performance
     goal(s) shall be set forth in a written instrument evidencing the award of
     restricted stock, in such form as the Committee shall deem advisable. In
     the event that the objective performance goal(s) are not met, the
     restricted stock shall be forfeited and transferred to, and reacquired by,
     the Corporation at no cost to the Corporation. In determining the
     Restricted Period of an award, the Committee may provide that specified
     percentages of the awarded shares may vest in installments, provided that
     the applicable performance goals are satisfied.
 
     c.  Termination of Employment:
 
          In the event that an employee's employment by the Corporation or any
     of its subsidiaries terminates by reason of death, or the employee becomes
     disabled as determined pursuant to the applicable provisions of the plans
     of the Corporation regarding disability, the Restricted Period shall be
     deemed to lapse as of the date of death or disability on that portion of
     the restricted stock award which equals the portion of the Restricted
     Period measured in full or partial months completed before the date of
     death or disability. In the event of restrictions lapsing on specified
     percentages of the awards over a period of time, that portion of the
     restricted stock award which has not had the Restricted Period heretofore
     lapse shall be forfeited.
 
          If the employee's continuous employment with the Corporation or any of
     its subsidiaries shall terminate for any reason other than death or
     disability prior to the expiration of the Restricted Period of an award or
     the lapsing of any other restrictions, any shares remaining subject to
     restrictions shall thereupon be forfeited by the employee and transferred
     to, and reacquired by, the Corporation at no cost to the Corporation. In
     such event, the employee, or in the event of his death, his personal
     representative, shall forthwith deliver to the Secretary of the Corporation
     such instruments of transfer, if any, as may reasonably be required by the
     Secretary of the Corporation. Whether an authorized leave of absence or
     absence on military or government service or for other reasons shall
     constitute termination of employment for purposes of a restricted stock
     award shall be determined by the Committee in accordance with applicable
     law, which determination shall be final and conclusive.
 
     d.  Other Conditions:
 
          The restricted stock agreements authorized under the Plan may contain
     such other provisions as the Committee shall deem advisable and which are
     not inconsistent with the terms of the Plan, provided that
 
                                        8
<PAGE>   9
 
     any such provision shall comply with any applicable rules and regulations
     of the Securities and Exchange Commission.
 
11.  Amendment:
 
     The Committee may alter, amend or suspend the Plan at any time or alter and
amend all agreements granted hereunder, except that without the approval of the
holders of a majority of the outstanding shares of common stock of the
Corporation:
 
        a. The number of shares of common stock which may be reserved for issue
           or grant under the Plan may not be increased except as provided
           herein;
 
        b. The option price may not be fixed at less than the fair market value
           of the common stock of the Corporation on the date the option is
           granted, except as provided in Paragraph 5(f) hereof;
 
        c. The period during which options may be exercised or restricted stock
           awards may vest may not be extended;
 
        d. The provisions relating to the administration of the Plan by a
           Committee consisting of Directors of the Corporation not eligible to
           receive options or restricted stock awards may not be changed; and
 
        e. An amendment that is "material" under Rule 16b-3 of the Exchange Act
           shall not become effective.
 
     No amendment of the Plan may, without the consent of any employee to whom
an option shall theretofore have been granted or to whom a restricted stock
award shall theretofore have been issued, adversely affect the right of such
employee under such option or award.
 
12.  Termination:
 
     Options and restricted stock awards may be granted pursuant to the Plan
from time to time within a period of ten years from January 15, 1992. The Board
of Directors may terminate the Plan at any time, and no options shall be granted
nor restricted stock awarded thereafter. Such termination shall not affect the
validity of any stock option agreement or restricted stock award agreement then
outstanding.
 
13.  Effective Date:
 
     The Plan shall become effective upon the adoption thereof by the holders of
the majority of the outstanding shares of the Corporation's Common Stock
entitled to vote thereon at the annual meeting when a quorum is present.
 
                                        9

<PAGE>   1
<TABLE>
<CAPTION>


                                                                         EXHIBIT 11

                                                                 FLEET FINANCIAL GROUP, INC.
                                                    COMPUTATION OF EQUIVALENT SHARES AND PER SHARE EARNINGS
                                                            Dollars in thousands, except per share data



                                                              For the Twelve Months Ended December 31
                                                   1994                         1993                         1992
                                      ----------------------------  ----------------------------  ----------------------------
                                                         FULLY                         FULLY                         FULLY
                                        PRIMARY         DILUTED       PRIMARY         DILUTED       PRIMARY         DILUTED
                                      ------------  --------------  ------------  --------------  ------------  --------------
<S>                                   <C>           <C>             <C>           <C>             <C>           <C>
Equivalent shares:
Average shares outstanding             139,362,897     139,362,897   134,905,446     134,905,446   122,257,504     122,257,504
Additional shares due to:
   Stock options                           782,436         782,436       730,776         766,256       673,853         938,613
   Warrants                              3,303,694       3,303,694     2,996,091       3,062,547     2,504,307       2,996,947
   8.5% convertible debt                         0               0             0               0             0         373,840
   Series I preferred stock                      0               0             0          31,977             0          43,878
   Series II preferred stock                     0               0             0          99,775             0         133,889
   Dual convertible preferred stock     16,033,994      16,033,994    16,033,994      16,033,994    16,033,994      16,033,994
                                      ------------  --------------  ------------  --------------  ------------  --------------
Total equivalent shares                159,483,021     159,483,021   154,666,307     154,899,995   141,469,658     142,778,665
                                      ============  ==============  ============  ==============  ============  ==============

Earnings per share:

Net income                            $    612,931  $      612,931  $    488,049  $      488,049  $    279,843  $      279,843
Less:  Preferred stock dividends           (15,122)        (15,122)      (22,209)        (22,089)      (27,736)        (27,508)
Plus:   Int. on 8.5% conv. debt                  0               0             0               0             0             466
                                      ------------  --------------  ------------  --------------  ------------  --------------

Adjusted net income                   $    597,809  $      597,809  $    465,840  $      465,960  $    252,107  $      252,801
                                      ============  ==============  ============  ==============  ============  ==============
Total equivalent shares                159,483,021     159,483,021   154,666,307     154,899,995   141,469,658     142,778,665
                                      ============  ==============  ============  ==============  ============  ==============

Earnings per share on net income      $       3.75  $         3.75  $       3.01  $         3.01          1.78  $         1.77
                                      ============  ==============  ============  ==============  ============  ==============
</TABLE>





<PAGE>   1
<TABLE>
<CAPTION>

                                                            EXHIBIT 12
                                                    FLEET FINANCIAL GROUP, INC.
                                           COMPUTATION OF CONSOLIDATED RATIO OF EARNINGS
                                             TO FIXED CHARGES AND PREFERRED DIVIDENDS
                                                  EXCLUDING INTEREST ON DEPOSITS
                                                            (thousands)

                                                                                     Year Ended December 31
                                                --------------------------------------------------------------------------------
                                                   1994            1993              1992               1991              1990
                                                ----------      ----------         --------           --------          --------
<S>                                             <C>             <C>                <C>                <C>              <C>
 Earnings:
        Net income (loss)                       $  612,931      $  488,049         $279,843           $ 97,672          $(73,687)
 Adjustments:
    (a)  Applicable income taxes (benefits)        397,708         327,407          228,526             55,176           (89,636)
    (b)  Fixed charges:
        (1)  Interest on borrowed funds            526,397         417,301          386,275            449,544           782,814
        (2)  1/3 of rent                            33,706          34,217           29,672             23,033            19,121
    (c)  Preferred dividends                        24,742          36,927           49,706             21,958            12,990
                                                ----------      ----------         --------           --------          --------
    (d)  Adjusted earnings                      $1,595,484      $1,303,901         $974,022           $647,383          $651,602
                                                ==========      ==========         ========           ========          ========
 Fixed charges [b(1) + b(2) + c]                $  584,845      $  488,445         $465,653           $494,535          $814,925
                                                ==========      ==========         ========           ========          ========

 Adjusted earnings/fixed charges                      2.73 x          2.67 x           2.09 x             1.31 x            0.80 x*
                                                ==========      ==========         ========           ========          ========
<CAPTION>

                                                  INCLUDING INTEREST ON DEPOSITS
                                      
                                                                         Year Ended December 31
                                                --------------------------------------------------------------------------------
                                                 1994              1993             1992               1991              1990
                                                ----------      ----------       ----------         ----------        ----------
<S>                                             <C>             <C>              <C>                <C>               <C>
 Earnings:
        Net income (loss)                       $  612,931      $  488,049         $279,843           $ 97,672          $(73,687)
 Adjustments:
    (a)  Applicable income taxes (benefits)        397,708         327,407          228,526             55,176           (89,636)
    (b)  Fixed charges:
        (1)  Interest on borrowed funds            526,397         417,301          386,275            449,544           782,814
        (2)  1/3 of rent                            33,706          34,217           29,672             23,033            19,121
        (3)  Interest on deposits                  764,186         744,080        1,076,368          1,480,395         1,343,417
    (c)  Preferred dividends                        24,742          36,927           49,706             21,958            12,990
                                                ----------      ----------       ----------         ----------        ----------
    (d)  Adjusted earnings                      $2,359,670      $2,047,981       $2,050,390         $2,127,778        $1,995,019
                                                ==========      ==========       ==========         ==========        ==========
 Fixed charges [b(1) + b(2) + b(3) +c]          $1,349,031      $1,232,525       $1,542,021         $1,974,930        $2,158,342
                                                ==========      ==========       ==========         ==========        ==========

 Adjusted earnings/fixed charges                      1.75 x          1.66 x           1.33 x             1.08 x            0.92 x*
                                                ==========      ==========       ==========         ==========        ==========

</TABLE>

* Note that earnings are inadequate to cover fixed charges, the
  deficiency being $163,323 for both the ratio excluding and including
  interest on deposits


<PAGE>   2
<TABLE>
<CAPTION>

                                                     EXHIBIT 12 - (continued)
                                                    FLEET FINANCIAL GROUP, INC.
                                  COMPUTATION OF CONSOLIDATED RATIO OF EARNINGS TO FIXED CHARGES
                                                  EXCLUDING INTEREST ON DEPOSITS
                                                            (thousands)

                                                                            Year Ended December 31
                                                    --------------------------------------------------------------------
                                                       1994           1993           1992           1991          1990
                                                    ----------     ----------      --------       --------      --------
  <S>                                               <C>            <C>             <C>            <C>           <C>
  Earnings:
         Net income (loss)                           $ 612,931      $ 488,049      $279,843       $ 97,672      $(73,687)
  Adjustments:
     (a)  Applicable income taxes (benefits)           397,708        327,407       228,526         55,176       (89,636)
     (b)  Fixed charges:
         (1)  Interest on borrowed funds               526,397        417,301       386,275        449,544       782,814
         (2)  1/3 of rent                               33,706         34,217        29,672         23,033        19,121
                                                    ----------     ----------      --------       --------      --------
     (c)  Adjusted earnings                         $1,570,742     $1,266,974      $924,316       $625,425      $638,612
                                                    ==========     ==========      ========       ========      ========
  Fixed charges [b(1) + b(2)]                       $  560,103     $  451,518      $415,947       $472,577      $801,935
                                                    ==========     ==========      ========       ========      ========

  Adjusted earnings/fixed charges                         2.80 x         2.81 x        2.22 x         1.32 x        0.80 x*
                                                    ==========     ==========      ========       ========      ========
<CAPTION>

                                                  INCLUDING INTEREST ON DEPOSITS
                                      
                                                                            Year Ended December 31
                                                    --------------------------------------------------------------------
                                                       1994           1993          1992           1991          1990
                                                    ----------     ----------    ----------     ----------    ----------
<S>                                                 <C>            <C>           <C>            <C>           <C>
  Earnings:
         Net income (loss)                          $  612,931     $  488,049    $  279,843     $   97,672    $  (73,687)
  Adjustments:
     (a)  Applicable income taxes (benefits)           397,708        327,407       228,526         55,176       (89,636)
     (b)  Fixed charges:
         (1)  Interest on borrowed funds               526,397        417,301       386,275        449,544       782,814
         (2)  1/3 of rent                               33,706         34,217        29,672         23,033        19,121
         (3)  Interest on deposits                     764,186        744,080     1,076,368      1,480,395     1,343,417
                                                    ----------     ----------    ----------     ----------    ----------
     (c)  Adjusted earnings                         $2,334,928     $2,011,054    $2,000,684     $2,105,820    $1,982,029
                                                    ==========     ==========    ==========     ==========    ==========
   Fixed charges [b(1) + b(2) + b(3)]               $1,324,289     $1,195,598    $1,492,315     $1,952,972    $2,145,352
                                                    ==========     ==========    ==========     ==========    ==========

  Adjusted earnings/fixed charges                         1.76 x         1.68 x        1.34 x         1.08 x        0.92 x*
                                                    ==========     ==========    ==========     ==========    ==========
</TABLE>

* Note that earnings are inadequate to cover fixed charges, the deficiency
  being $163,323 for both the ratio excluding and including interest on
  deposits


<PAGE>   1

<TABLE>

SELECTED FINANCIAL HIGHLIGHTS(a)
- --------------------------------------------------------------------------------------------------------------------------------
<CAPTION>
December 31
Dollars in millions, except per share data        1994         1993         1992         1991         1990         1989
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>          <C>          <C>          <C>          <C>           <C>
FOR THE YEAR
Interest income                                 $ 3,312      $ 3,245      $ 3,446      $ 3,375      $ 3,373       $ 3,158
Interest expense                                  1,290        1,161        1,463        1,930        2,126         1,816
Net interest income                               2,022        2,084        1,983        1,445        1,247         1,342
Provision for credit losses                          62          271          486          509          762           160
Securities gains (losses)                            (1)         282          207          173          (37)           26
Noninterest income                                1,173        1,465        1,368        1,082          735           576
Noninterest expense                               2,070        2,424        2,318        1,819        1,289         1,128
Net income (loss)                                   613          488          280           98          (74)          371

PER COMMON SHARE
Earnings (loss)                                 $  3.75      $  3.01      $  1.77      $  0.67      $ (0.75)      $  3.30
Market value (year-end)                           32.38        33.38        32.75        24.88        11.00         26.13
Cash dividends declared                            1.40        1.025        0.825         0.80         1.25          1.31
Book value (year-end)                             22.23        22.84        19.50        18.15        17.65         19.87

AT YEAR-END
Assets                                          $48,757      $47,923      $46,939      $45,445      $32,507       $33,441
Securities                                       11,244       14,123       12,660       10,625        5,270         5,524
Loans and leases                                 27,541       26,310       26,647       26,761       20,465        21,633
Reserve for credit losses                           953        1,000        1,029        1,021          700           341
Deposits                                         34,806       31,085       32,735       35,245       23,191        21,677
Short-term borrowings                             5,951        8,107        6,399        3,474        3,600         6,455
Long-term debt                                    3,457        3,444        3,812        3,004        3,064         2,204
Total stockholders' equity                        3,380        3,639        3,010        2,510        2,069         2,289

RATIOS
Return on average common equity                   18.77%(b)    16.07%       11.01%        4.02%       (3.93)%       17.70%
Return on average assets                           1.27         1.06         0.62         0.25        (0.21)         1.25
Common dividend payout ratio                      31.34        28.71        36.12        96.66          N/A         38.30
Net interest margin                                4.64         5.02         4.80         4.09         3.92          4.96
Efficiency ratio                                   63.7         66.3         68.1         72.0         65.0          58.8
Common stockholders' equity-to-assets (year-end)   6.16         6.55         5.13         4.82         5.98          6.47
Average total stockholders' equity-to-assets       7.40         7.51         5.78         5.84         6.39          7.32
- --------------------------------------------------------------------------------------------------------------------------------
<FN>
(a) This schedule is prepared on a fully taxable equivalent (FTE) basis.
(b) Includes average unrealized securities losses as a result of the adoption of FASB Statement No. 115 on January 1, 1994.
    Excluding average unrealized securities losses, return on average common equity would have been 18.11% for the year ended 
    December 31, 1994.

</TABLE>
<PAGE>   2
                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------


OVERVIEW

     Fleet Financial Group (Fleet or the corporation) reported record net income
for 1994 of $613 million, or $3.75 per share, an increase of $125 million, or
26%.

      -Return on assets (ROA) and return on equity (ROE) improved to 1.27% and
18.77% in 1994, from 1.06% and 16.07% in 1993, respectively, reflecting
favorable loan-growth trends, expense reductions resulting from the
corporation's efficiency improvement programs, continued improvement in credit
quality, and continued expansion of its banking and financial services
franchises.

     -Net interest income on a fully taxable equivalent (FTE) basis totaled $2.0
billion for 1994, compared to $2.1 billion in 1993. The net interest margin for
1994 was 4.64% compared to 5.02% for 1993. The decrease of 38 basis points was
due principally to the rise in interest rates during 1994 as the increased cost
of funding sources outpaced the increase in yield on earning assets. The impact
of the narrower margin in 1994 was substantially offset by growth in the
corporation's average earning assets from $41.5 billion in 1993 to $43.5 billion
in 1994.

     -The provision for credit losses was $62 million in 1994 compared to $271
million in 1993, with the decline due to continued improvements in asset quality
and significant reductions in net charge-offs. Net charge-offs decreased $186
million and nonperforming assets (NPAs) decreased $83 million to $518 million.

     -Noninterest income, excluding securities gains (losses), totaled $1.17
billion during 1994 compared to $1.18 billion in 1993. Noninterest income was
adversely affected by a decrease in mortgage banking revenues resulting from the
negative impact of increasing interest rates on mortgage originations.

     -Noninterest expense, excluding $44 million of restructuring charges,
totaled $2.0 billion for the year ended December 31, 1994. Excluding the
$125-million restructuring charge and the $90-million charge related to the
accelerated amortization of mortgage servicing assets in 1993, noninterest
expense was reduced by approximately $183 million, or 8%. Significant reductions
were noted in employee compensation and several other expense categories. These
reductions are attributable to the successful implementation of strategies
developed as part of the corporation's efficiency improvement programs.

     -Total loans of $27.5 billion at December 31, 1994, represented an increase
of approximately $1.2 billion, or 5%, compared to $26.3 billion at December 31,
1993.


                                 [CHART NO. 1]

     The line graph compares return on assets for each of the five years in the
five-year period ended December 31, 1994. Return on assets was 1.27% for
1994; 1.06%, 1993; 0.62%, 1992; 0.25%, 1991; and (0.21%), 1990.

                                 [CHART NO. 2]

     The line graph compares return on equity for each of the five years in the
five-year period ended December 31, 1994. Return on equity was 18.77% for 1994;
16.07%, 1993; 11.01%, 1992; 4.02%, 1991; and (3.93%), 1990.

INCOME STATEMENT ANALYSIS
NET INTEREST INCOME
<TABLE>
<CAPTION>
- -----------------------------------------------------------------
Year ended December 31
Dollars in millions
FTE basis                           1994        1993        1992
=================================================================
<S>                                <C>         <C>         <C>   
Interest income                    $3,272      $3,212      $3,416
Tax-equivalent adjustment              40          33          30
Interest expense                    1,290       1,161       1,463
- -----------------------------------------------------------------
Net interest income                $2,022      $2,084      $1,983
=================================================================
</TABLE>


     Net interest income on an FTE basis for the year ended December 31, 1994,
decreased $62 million compared to 1993, due primarily to a reduction in net
interest margin. However, the negative impact of the reduction in net interest
margin was substantially offset by growth in the corporation's average earning
assets from $41.5 billion in 1993 to $43.5 billion in 1994.


Net Interest Margin and Interest-Rate Spread
<TABLE>
<CAPTION>
=======================================================================
December 31                              1994                 1993
- -----------------------------------------------------------------------
Taxable-equivalent rates         Average               Average
Dollars in millions              Balance     Rate      Balance     Rate
- -----------------------------------------------------------------------
<S>                              <C>         <C>       <C>         <C>  
Money market instruments         $   137     5.20%     $   184     3.00%
Securities                        15,511     5.99       13,017     6.83
Loans and leases                  26,637     8.62       26,144     8.46
Mortgages held for resale          1,120     7.14        1,979     7.05
Other                                120        -          211        -
- -----------------------------------------------------------------------
Total interest-earning assets     43,525     7.61       41,535     7.81
- -----------------------------------------------------------------------
Deposits                          25,645     2.98       25,173     2.96
Short-term borrowings              7,645     3.85        5,971     3.02
Long-term debt                     3,392     6.85        3,718     6.37
- -----------------------------------------------------------------------
Interest-bearing liabilities      36,682     3.52       34,862     3.33
- -----------------------------------------------------------------------
Interest-rate spread                         4.09                  4.48
Interest-free sources of funds     6,843                 6,673
- -----------------------------------------------------------------------
Total sources of funds           $43,525     2.97%     $41,535     2.79%
=======================================================================
Net interest margin                          4.64%                 5.02%
=======================================================================
</TABLE>
                                                              

                                       9
<PAGE>   3
                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------


     The net interest margin for 1994 decreased 38 basis points to 4.64%
compared to 5.02% for 1993, primarily due to the the impact of 1994's rising
interest-rate environment on borrowed funds and the repositioning of the
corporation's investment portfolio in anticipation of continued rising rates.


Securities Portfolio
<TABLE>
<CAPTION>
=======================================================================
December 31
Dollars in millions                 1994           1993          1992
- -----------------------------------------------------------------------
<S>                               <C>           <C>           <C>    
Carrying value                      $11,244       $14,123       $12,660
Average maturity(a)               3.0 years     3.0 years     5.0 years
Yield at year-end(b)                   6.29%         6.11%         7.41%
=======================================================================
</TABLE>
(a) Average maturity relates to debt securities only and is calculated using
    repricing dates rather than contractual maturities.
(b) Relates to debt securities only.


     Average securities increased $2.5 billion in 1994, however on a period-end
basis, total securities decreased almost $3 billion. This decrease, primarily
U.S. Treasury securities, resulted from the corporation's repositioning program
aimed at reducing the corporation's exposure to rising interest rates.

     Average loans increased from $26.1 billion at December 31, 1993, to $26.6
billion at December 31, 1994. This $500-million increase reflects growth in
commercial and consumer loan originations, partially offset by the sale of the
corporation's factoring business and the loan discount recorded as part of the
release of the Federal Deposit Insurance Corp. (FDIC) from its federal financial
assistance agreements on certain loans purchased by Fleet.

     The average balance of mortgages held for resale decreased approximately
$850 million as a result of a less favorable interest-rate environment and the
resultant negative impact on mortgage loan production.

     Average deposits increased to $25.6 billion at December 31, 1994, from
$25.2 billion a year ago due to increased wholesale funding. The net interest
rate paid on average deposits of 2.98% in 1994 remained relatively unchanged
from the 2.96% in 1993. However, deposit costs rose in the latter part of 1994
and that trend is expected to continue in 1995.

     Average short-term borrowings increased $1.7 billion from $6.0 billion at
December 31, 1993. This increase corresponds to the increase in average
securities over the same period, partially offset by the decrease in short-term
borrowings at Fleet Mortgage Group (FMG) due to the decrease in mortgages held
for resale. Rising interest rates caused an 83 basis-point increase in the rate
paid on short-term borrowings in 1994.

     While average long-term debt decreased slightly over the year, the rate
paid on long-term debt increased as maturing lower-rate long-term debt was
replaced by new issuances of higher-rate debt.

     The contribution to the net interest margin from interest-free sources
during 1994 of 55 basis points increased slightly from 54 basis points in 1993.


NONINTEREST INCOME
<TABLE>
<CAPTION>
===================================================================
Year ended December 31
Dollars in millions                   1994        1993        1992
- -------------------------------------------------------------------
<S>                                  <C>         <C>         <C>    
Mortgage banking revenue             $  363      $  414      $  364
Investment services revenue             175         174         160
Service charges on deposits             169         173         162
Other service charges, fees,
  and commissions                        87          67          61
Student loan servicing fees              54          51          61
FDIC loan administration fees            52          31          12
Merchant discount fees                   34          31          24
Trading income                           20          28          21
Brokerage fees and commissions           16          20          18
Insurance                                15          19          21
Other noninterest income                189         175         136
- -------------------------------------------------------------------
  Total operating noninterest
    income                            1,174       1,183       1,040
- -------------------------------------------------------------------
Securities available for
  sale gains (losses)                    (1)        282         207
Gain on partial sale of FMG               -           -         121
- -------------------------------------------------------------------
Total noninterest income             $1,173      $1,465      $1,368
===================================================================
</TABLE>


     Total operating noninterest income totaled $1,174 million in 1994 compared
to $1,183 million in 1993. This decrease is due primarily to reductions in
mortgage banking revenue offset in part by an increase in fee-based revenues.


Mortgage Banking Revenue
<TABLE>
<CAPTION>
==================================================================
Year ended December 31
Dollars in millions                   1994        1993        1992
- ------------------------------------------------------------------
<S>                                   <C>         <C>         <C> 
Net loan servicing revenue            $273        $231        $234
Mortgage production revenue             29         158         114
Gains on sales of
  mortgage servicing                    61          25          16
- ------------------------------------------------------------------
Total mortgage banking revenue        $363        $414        $364
==================================================================
</TABLE>


     The 12% decline in mortgage banking revenue is largely due to lower
mortgage production revenue, which

                                                                        
                                       10
<PAGE>   4
                                                              
                       MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------


dropped 82% from $158 million in 1993 to $29 million in 1994. Such revenue
includes income derived from the loan origination process and net gains on sales
of mortgage loans, both of which have been adversely affected by a less
favorable interest-rate environment. Offsetting the mortgage production revenue
decline is increased net loan servicing revenue, which has increased 18% from
$231 million in 1993 to $273 million in 1994. This increase is due mainly to
reduced amortization charges on capitalized excess servicing taken during 1993.
The $12.3-billion, or 18%, increase in the corporation's loan servicing
portfolio from $69.9 billion at December 31, 1993, to $82.2 billion at December
31, 1994, also contributed to the increase in net loan servicing revenue.


Investment Services Revenue
<TABLE>
<CAPTION>
======================================================================
Year ended December 31
Dollars in millions                        1994        1993       1992
- ----------------------------------------------------------------------
<S>                                        <C>         <C>        <C> 
Personal asset management                  $114        $117       $113
Institutional assets                         61          57         47
- ----------------------------------------------------------------------
Total investment services revenue          $175        $174       $160
======================================================================
</TABLE>


     Investment services revenue was relatively unchanged from 1993 levels as
the poor overall performance of the stock and bond markets during 1994 made for
a difficult growth environment. Investment services revenue comprises primarily
personal asset management fees, which include services provided to meet the
unique financial needs of affluent individuals with custom portfolio management
and trust services. Personal asset management fees also include mutual funds
revenue, which is derived from managing the $5-billion Galaxy family of no-load
mutual funds consisting of 27 funds created to meet the needs of specific market
segments. Other components of investment services revenue include fees generated
from providing investment management, record keeping, plan administration, and
fiduciary services to employee benefit plans and revenue earned from Fleet's
endowment and foundation management division. The investment services business
had approximately $45 billion in assets under administration and management at
December 31, 1994.

     Service charges on deposits, which consist primarily of fees from cash
management services, electronic transfers, and other transaction-related fees,
totaled $169 million in 1994 compared to $173 million in 1993. Other service
charges, fees, and commissions totaled $87 million in 1994, an increase of $20
million over the $67 million recorded in 1993. This increase was primarily
attributable to increases in electronic banking fees.

     The $3-million increase in student loan servicing fees from 1993 to 1994 is
attributable to additional accounts added under the federal government's direct
student lending program. FDIC loan administration fees increased $21 million
during 1994. Such administration fees are expected to decline significantly in
1995 as the loans are resolved. Merchant discount fees amounted to $34 million,
a $3-million increase over 1993. The increase is attributable to a higher volume
of transactions being processed.

     The corporation recognized $1 million of net losses on sales of securities
in 1994, compared to $282 million of net securities gains in 1993. The $282
million of securities gains recognized in 1993 were the result of the sale of
approximately $6.5 billion of mortgage-backed securities (MBS), fixed-rate U.S.
Treasury notes, and equity securities in 1993. Although the corporation had net
sales of approximately $3 billion in the current year, primarily U.S. Treasury
securities, the interest-rate environment of 1994 did not allow for similar
securities gains.


Trading Income
<TABLE>
<CAPTION>
======================================================================
Year ended December 31
Dollars in millions                        1994        1993       1992
- ----------------------------------------------------------------------
<S>                                        <C>         <C>        <C> 
Debt securities                             $11         $20        $20
Foreign exchange contracts                   10           3          2
Interest-rate contracts                      (1)          5         (1)
- ----------------------------------------------------------------------
Total trading income                        $20         $28        $21
======================================================================
</TABLE>


     The $8-million decrease in total trading income is primarily attributable
to a $9-million decrease in debt securities trading income and a $6-million
decrease in interest-rate contracts offset by a $7-million increase in foreign
exchange gains. The decrease in securities trading gains was due to unfavorable
market conditions in 1994 as increases in interest rates caused a drop in the
bond market. Trading income on interest-rate contracts consists of gains and
losses recorded on interest-rate contracts used in managing prepayment risk for
the mortgage servicing portfolio as well as net gains recorded on
customer-oriented interest-rate contracts. The decrease in trading income on
interest-rate contracts


                                       11
<PAGE>   5

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------

                                                              
is primarily due to $5.7 million of net losses on those contracts used in
managing the prepayment risk for the mortgage servicing portfolio in 1994
compared to $3.3 million of net gains on these contracts in 1993.

     Fleet's brokerage fees and commissions decreased $4 million due primarily
to unfavorable market conditions in the stock markets during 1994. Insurance
revenue, which represents commissions on insurance premiums paid by Fleet's
consumer customers, decreased $4 million primarily due to a decline in loan
production at FMG and Fleet Finance.

     Other noninterest income increased from $175 million in 1993 to $189
million in 1994. This increase is due primarily to the receipt of $60 million of
interest relating to a tax settlement with the Internal Revenue Service (IRS)
and the gain on the sale of Fleet Factors, the corporation's factoring business,
of $13 million, partially offset by a $23-million reduction in consumer finance
income at Fleet Finance as a result of a reduction in average loans serviced. In
addition, 1993 results included $24 million of gains on equity capital
investments, compared to $7 million in 1994. Prior year's results also included
a $13.8-million gain on the sale of loans compared to $0.4 million in 1994.


NONINTEREST EXPENSE
<TABLE>
<CAPTION>
==================================================================
Year ended December 31
Dollars in millions                1994          1993        1992
- -----------------------------------------------------------------
<S>                               <C>           <C>         <C>
Employee compensation
  and benefits                    $  949        $1,018      $  958
Occupancy                            168           174         165
Equipment                            133           130         118
Purchased mortgage servicing
  rights amortization                 85           240         107
Legal and other professional          75            74          74
FDIC assessment                       70            76          75
Marketing                             65            53          51
Core deposit and goodwill
  amortization                        57            54          45
Credit card                           44            38          22
Printing and mailing                  43            42          39
OREO expense                          39            57         154
Telephone                             37            40          38
Office supplies                       29            33          34
Travel and entertainment              27            28          26
Other                                205           242         297
- ------------------------------------------------------------------
  Total operating
    noninterest expense            2,026         2,299       2,203
- ------------------------------------------------------------------
Restructuring charges                 44           125           -
Loss on sale of problem assets         -             -         115
- ------------------------------------------------------------------
Total noninterest expense         $2,070        $2,424      $2,318
==================================================================
</TABLE>


     Total operating noninterest expense, excluding $44 million of restructuring
charges, totaled $2.0 billion for the year ended December 31, 1994. Excluding
the $125-million restructuring charge and the $90-million charge related to the
accelerated amortization of mortgage servicing assets, both recorded in 1993,
noninterest expense was reduced by approximately $183 million, or 8%.
Significant reductions were noted in employee compensation and several other
noninterest expense categories. These reductions are attributable to the
successful implementation of numerous cost-cutting strategies developed as part
of the corporation's efficiency improvement programs.

     The 65% decrease in purchased mortgage servicing rights amortization is due
primarily to the $90-million charge related to mortgage servicing assets
recognized by FMG in 1993, as high prepayment activity combined with projections
of future prepayment activity significantly affected the value of such assets.
The decrease also reflects the decline in mortgage refinancings resulting from
the rising interest-rate environment experienced in 1994.

     FDIC assessment fees decreased 8% due to upgrades in the corporation's
banking subsidiaries' regulatory ratings based upon the strength of their
capital positions and other factors. Marketing expense increased 23% from 1993
to 1994 caused by promotions relating to several new business initiatives
undertaken during 1994, including two credit card programs.

     Other real estate owned (OREO) expense decreased 32%, reflecting the
continued improvement in credit quality as foreclosed property and repossessed
equipment decreased from $136 million to $76 million.

     Charges of $125 million and $25 million in connection with a program to
restructure banking operations were recorded by the corporation during the third
quarter of 1993 and the first quarter of 1994, respectively. The $25-million
charge recorded in 1994 represents additional direct costs expected to be
incurred over and above those initially anticipated. In addition, during 1994,
FMG and Fleet Finance each initiated separate reengineering programs aimed at
reducing costs, streamlining procedures, enhancing fee income, and improving
customer service. In connection with these programs, $7 million and $12 million
of restructuring charges were recorded at FMG and Fleet Finance, respectively.
These programs identified $390 million of

                                                                        
                                       12
<PAGE>   6

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              


pretax profit improvement opportunities, a substantial portion of which had been
implemented  as  of  December  31,  1994.  Refer  to  Note  8 of  the  Notes  to
Consolidated  Financial Statements on page 38 for further information  regarding
the corporation's restructuring accruals.


INCOME TAXES

     In 1994, the corporation recognized income tax expense of $398 million, an
effective tax rate of 38.9%. Tax expense for 1993 was $327 million, an effective
tax rate of 39.9%. The effective tax rate decreased during 1994 primarily due to
a reduction in state tax expense as a result of the establishment of securities
holding companies. Deferred tax assets net of the valuation reserves are
expected to be realized through carryback of taxable income in prior years, the
reversal of existing liabilities and from the recognition of future taxable
income.

     For further information concerning the corporation's provisions for income
taxes, refer to Note 14 of the Notes to Consolidated Financial Statements on
pages 43-44.


EARNINGS BY SUBSIDIARY
<TABLE>
<CAPTION>
================================================================
Year ended December 31
Dollars in millions                 1994        1993        1992
- ----------------------------------------------------------------
<S>                                 <C>         <C>         <C>
Banking Group
New York                            $187        $150        $ 46
Massachusetts                        130         112          76
Rhode Island                         124          74         (29)
Connecticut                           77         146          78
Maine                                 33          31          20
New Hampshire                         19          22           9
Fleet Investment Group                20          23          23
- ----------------------------------------------------------------
  Total Banking Group                590         558         223
- ----------------------------------------------------------------
Financial Services Group
Fleet Mortgage Group(a)               51          25         100
Fleet Credit Corp.                    20          11           1
Fleet Finance                        (39)        (29)         (8)
Other Financial Services              15          35          19
- ----------------------------------------------------------------
  Total Financial Services Group      47          42         112
- ----------------------------------------------------------------
Parent                               (24)       (112)        (55)
- ----------------------------------------------------------------
Total                               $613        $488        $280
================================================================
</TABLE>
(a) Net of minority interest of $12 million, $6 million, and $9 million for the
    years ended December 31, 1994, 1993, and 1992, respectively.



     The Banking Group earned $590 million in 1994 compared to $558 million in
1993. Excluding securities gains (losses), the Banking Group produced earnings
of $598 million, a 42% increase when compared to $422 million for 1993. These
positive results reflect a substantial decrease in credit costs of $115 million
(after-tax) coupled with significant reductions in noninterest expenses,
specifically, a $59-million (after-tax) decrease in employee compensation and
benefits. The successful implementation of numerous cost-cutting strategies
resulted in significant savings in this group's noninterest expense categories.
Credit costs continued to decline in 1994 resulting from continued improvement
in asset quality as evidenced by the $122-million reduction in charge-offs
during 1994.

     The Financial Services Group's earnings increased $5 million in 1994. FMG
contributed income of $51 million in 1994, compared to $25 million in 1993. The
improvement in earnings was primarily due to the 1993 accelerated amortization
charge related to mortgage servicing assets caused by the high level of mortgage
loan prepayments during 1993. Increased loan servicing revenue and increased
gains on sales of mortgage servicing also contributed to the improved earnings.
Refer to the Noninterest Income section for more information on mortgage
banking revenue. Management has taken numerous steps to improve the return on
the mortgage banking business over the next year. These steps include the
completion, late in the summer, of a four-month reengineering program at FMG
that identified $40 million annually (pretax) in sustainable profit
improvements; the purchases of more than $17.7 billion in mortgage servicing
during 1994; and the pending acquisition of Plaza Home Mortgage Corp.

     Fleet Finance lost $39 million in 1994 compared to a $29-million loss
recognized in 1993. These losses reflect the decrease in net interest income due
to reduced volume and the increase in the provision for credit losses. During
the fourth quarter of 1994 the corporation took several actions at Fleet Finance
to address asset-quality concerns and to improve efficiency. Those actions
resulted in recording a $15 million strengthening of its reserve for credit
losses, recording $12 million of additional OREO reserves, and completion of an
efficiency improvement study that resulted in a $12-million restructuring
charge.

     Fleet Credit Corp. reported net income of $20 million, representing a
$9-million increase compared to 1993. Increased earnings were primarily due to a
9% increase in leases and improved asset-quality costs as NPAs decreased from
$33 million at December 31, 1993, to $10 million at December 31, 1994.


                                       13
<PAGE>   7

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

     Earnings at Fleet's other financial services companies, which include the
corporation's equity capital, student loan servicing, brokerage, and government
securities businesses, decreased $20 million from $35 million in 1993 to $15
million in 1994.

     Fleet Equity Partners had net income of $3 million for 1994, compared to
$13 million for 1993. Results for 1993 included $24 million of gains on equity
capital investments compared to $7 million in 1994. During 1994, Fleet Equity
Partners added approximately $40 million of new investments resulting in total
investments of $141 million at December 31, 1994.

     AFSA Data Corp., the corporation's student loan servicing subsidiary, is
the nation's second largest servicer of student loans servicing 2.5 million
accounts with more than $7 billion in total loans. AFSA's earnings increased to
$5 million for the year ended December 31, 1994. This increase reflects AFSA
being recently named the primary servicer of the federal government's direct
student lending program.

     Fleet Brokerage Securities, the corporation's brokerage subsidiary, and
Fleet Securities, the corporation's government securities subsidiary, each
earned $3 million during 1994, compared to $4 million and $6 million,
respectively, in 1993. Both companies were negatively impacted by the poor
overall performance of the stock and bond markets.

     The parent company's net loss position improved significantly in 1994
compared to the $112-million loss in 1993, which includes the $125-million
restructuring charge. The $24-million loss recognized in 1994 reflects the
additional aforementioned $25-million restructuring charge recorded in 1994,
offset by $60 million of interest received in a tax settlement with the IRS.


LINES OF BUSINESS

     The financial performance of the corporation is monitored by an internal
profitability measurement system, which produces line-of-business results and
key performance measures. The corporation's major business units include
commercial banking, consumer banking, investment services and asset collection,
and financial, which also reflects the principal organizational structure of the
corporation. A comprehensive set of management accounting policies has been
developed and implemented to ensure that reported results reflect the underlying
economics of the businesses, and provide management with consistent reporting
that facilitates evaluating business line performance on a risk-adjusted basis.

     Guidelines are in place for assigning expenses that are not directly
incurred by businesses, such as overhead, operations, and technology expense.
Additionally, equity, loan loss provision, and loan loss reserves are assigned
on an economic basis. The corporation has developed a risk-adjusted methodology
that quantifies risk types--credit, operating, market, fiduciary, etc.--within
business units and assigns capital accordingly. Credit risk is quantified using
a risk grading system, which is applied consistently across the company. Within
each unit assets and liabilities are "match funded" utilizing similar maturity,
liquidity, and repricing information. All businesses are evaluated on a fully
taxed basis.

     Management reporting concepts are periodically refined and results may be
restated from time to time to reflect methodological enhancements and/or
management organization changes. Although valuable in managing the enterprise,
no authoritative guidance exists for management accounting, therefore, reported
results are not necessarily comparable with other companies' reported results.

<TABLE>
<CAPTION>
Selected Financial Highlights by Line of Business
===============================================================================
Year ended                                    Investment
December 31, 1994                              Services
                      Commercial   Consumer    and Asset                 
                       Banking     Banking    Collection    Financial    Total
- -------------------------------------------------------------------------------
<S>                   <C>          <C>        <C>           <C>          <C>
Operating results:
Dollars in millions
  Total revenues(a)    $1,229      $1,872       $  353       $1,031      $4,485
  Net income              169         212           76          156         613
  ROE                   15.30%      15.61%       40.06%       23.93%      18.77%
  ROA                    1.11        1.33         4.87         1.01        1.27

Average balances:
Dollars in billions
  Total assets         $ 15.2      $ 16.0       $  1.6       $ 15.6      $ 48.4
  Gross loans
    and leases           13.6        11.5          1.2          0.3        26.6
  Deposits                5.1        21.2          1.5          4.6        32.4
===============================================================================
</TABLE>
(a) Calculated on an FTE basis.

                                                              
                                       14
<PAGE>   8

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

Commercial Banking

     Commercial banking, which includes a broad range of commercial and
corporate lending as well as government banking, commercial real estate (CRE),
asset-based lending, and leasing, contributed $169 million, or 28%, of
consolidated net income. A full range of deposit, cash management, and
trade-related services are offered to all markets and segments.

     For 1994, the commercial banking line of business had ROA of 1.11% and ROE
of 15.30%. Included in this line of business is a segregated pool of troubled
assets that continues to run off. Excluding these assets, the ROE of the
commercial banking line would have been 17.04%.

     In addition to the generally improving economic climate in the Northeast
during 1994, the business line benefited from better marketing and management
focus arising from the functional reorganization of the corporation, the
centralization of key support functions, and a lower cost structure. These
factors have positioned this line of business to better meet customer
expectations and to respond more effectively to a market that continues to
evolve.


Consumer Banking

     Consumer banking, which includes retail and community banking, consumer
finance, and the corporation's major processing businesses (mortgage banking and
student loan servicing), contributed $212 million, or 35%, of consolidated net
income. This line of business had ROA of 1.33% and ROE of 15.61% for 1994.
Included in this line of business is the loss incurred by Fleet Finance.
Excluding this loss, this line of business would have earned $245 million and
would have had ROA of 1.73% and ROE of 21.79%.

     The retail and community banking line of business represents the largest
portion of Fleet's consumer banking business. Retail and community banking
represent the activities of Fleet's retail branch franchise with both
individuals and small businesses. Fleet's consumer banking franchise includes
more than 800 branches across Connecticut, Maine, Massachusetts, New Hampshire,
New York, and Rhode Island. Fleet has begun to utilize information-based
strategies using rigorous customer research to develop new products that meet
identified customer needs and expectations as well as to accurately and
consistently measure its performance. At December 31, 1994, the retail and
community banking line of business had total average assets of $11.2 billion and
total average loans of $9.8 billion.

Investment Services and Asset Collection

     This line of business, which includes Fleet's investment management,
private banking, discount brokerage, equity capital, and asset collection
businesses, produced $76 million, or 12%, of consolidated net income, and had
ROA and ROE of 4.87% and 40.06%, respectively, for 1994.

     Fleet's investment management business consists of personal asset
management, endowment and custody services, employee benefit management, and
mutual funds. Management has taken steps to grow this line of business. One such
step was the acquisition of the IBM Mutual Funds, which include money market,
indexed equity, and municipal bond funds. These funds added approximately $600
million in aggregate assets. At December 31, 1994, the investment services
business had approximately $45 billion in assets under administration and
management. The investment services and asset collection line of business had
total average assets of $1.6 billion and total loans of $1.2 billion at December
31, 1994, mostly in the private banking line of business.

     Fleet's asset collection business was originally started through its
subsidiary, RECOLL Management Corp. RECOLL manages, collects, and liquidates
assets owned by the FDIC. Fleet has started an affiliated business, Fleet
Capital, which specializes in providing asset servicing primarily for commercial
real estate markets and will expand upon the activities of RECOLL by adding such
functions as portfolio valuation and consulting, originations and servicing of
performing commercial mortgages, and structuring and servicing securitizations.


Financial

     The financial line of business generated net income of $156 million, or
25%, of consolidated net income. The financial line of business includes the
results of the treasury group and the securities portfolio and trading group.
The treasury group manages the overall funding needs of the corporation and
includes the asset/liability management function, which is the management of
interest-rate risk and liquidity within parameters established by various boards
of directors. The securities

                                                                        
                                       15
<PAGE>   9

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

portfolio and trading group includes the overall management of the corporation's
$11.2-billion securities portfolio as well as the management of Fleet's trading
activities. The financial function also includes differences between legal and
economic allocations of loan losses and equity to the individual lines of
business.


BALANCE SHEET ANALYSIS
SECURITIES
<TABLE>
<CAPTION>
===================================================================================================================================
December 31                                             1994                          1993                          1992
Dollars in millions                        Amortized Cost  Market Value  Amortized Cost  Market Value  Amortized Cost  Market Value
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>             <C>           <C>             <C>           <C>             <C>
Securities available for sale:
  U.S. Treasury and government agencies       $ 2,577        $ 2,444        $ 5,775        $ 5,950        $ 3,884        $ 4,059
  Mortgage-backed securities                    7,897          7,465          5,739          5,878          5,943          6,132
  State and municipal                               -              -            733            747            709            720
  Other debt securities                           180            179            250            257            181            187
- -----------------------------------------------------------------------------------------------------------------------------------
    Total debt securities                      10,654         10,088         12,497         12,832         10,717         11,098
  Marketable equity securities                    187            165             64             83             81            113
  Other securities                                100            100             16             16             59             59
- -----------------------------------------------------------------------------------------------------------------------------------
  Total securities available for sale         $10,941        $10,353        $12,577        $12,931        $10,857        $11,270
===================================================================================================================================
Securities held to maturity:
  U.S. Treasury and government agencies       $     -        $     -        $    74        $    76        $    77        $    76
  Mortgage-backed securities                        -              -          1,382          1,414          1,634          1,625
  State and municipal                             843            842              -              -              -              -
  Other debt securities                            48             48             13             13             12             12
- -----------------------------------------------------------------------------------------------------------------------------------
    Total debt securities                         891            890          1,469          1,503          1,723          1,713
  Other securities                                  -              -             77             77             80             80
- -----------------------------------------------------------------------------------------------------------------------------------
  Total securities held to maturity           $   891        $   890        $ 1,546        $ 1,580        $ 1,803        $ 1,793
===================================================================================================================================
Total securities                              $11,832        $11,243        $14,123        $14,511        $12,660        $13,063
===================================================================================================================================
</TABLE>


     Effective January 1, 1994, the corporation adopted Financial Accounting
Standards Board (FASB) Statement No. 115, "Accounting for Certain Investments in
Debt and Equity Securities." Previously, debt securities were recorded at the
lower of amortized cost or fair value with any net unrealized loss included in
earnings. In connection with the adoption of Statement No. 115, the corporation
transferred securities netting to $767 million from the held to maturity
portfolio to the available for sale portfolio.

     The total amortized cost of the securities portfolio decreased $2.3 billion
from $14.1 billion at December 31, 1993, to $11.8 billion at December 31, 1994.
This decrease, primarily U.S. Treasury securities, resulted from the
corporation's repositioning program aimed at reducing the corporation's
interest-rate exposure by generating cash to decrease the level of short-term
borrowings.

     At December 31, 1994, the securities available for sale portfolio had net
unrealized losses of $588 million compared to net unrealized gains of $354
million at December 31, 1993. This decrease in market value was principally due
to the rising interest-rate environment as a result of repeated increases in the
short-term federal funds rate by the Federal Reserve Board (the Federal Reserve)
in 1994 totaling 250 basis points.

     Fleet's MBS include $3.3 billion of adjustable-rate mortgage (ARM)
securities and $4.6 billion of fixed-rate mortgage (FRM) securities. The ARM
securities are almost entirely Ginnie Mae (GNMA) one-year adjustable-rate
pass-throughs with a 1% annual cap; the FRM securities are mainly Fannie Mae
(FNMA) and Federal Housing Lender Mortgage Corp. (FHLMC) 15-year fixed-rate
pass-throughs. Fleet does not hold collateralized mortgage obligations or
high-risk securities. Fleet's MBS are subject to prepayment and interest-rate
risk. As interest rates rise and prepayments slow, the FRM securities will tend
to extend in duration and decline in market value. Similarly, as interest rates
rise and coupon caps are reached, the ARM securities will tend to extend in
duration and decline in market value.


                                       16
<PAGE>   10


                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

LOANS AND LEASES

     Loan and lease portfolios inherently include credit risk. Fleet attempts to
control such risk through review processes that include careful analyses of
credit applications, portfolio diversification, and ongoing examinations of
outstandings and delinquencies. Fleet strives to identify potential classified
assets early, to take charge-offs promptly based on realistic assessments of
probable losses, and to maintain strong loss reserves. The corporation's
portfolio is well-diversified by borrower, industry, product, and geographic
area, thereby reducing risk.

     Total loans and leases increased $1.2 billion to $27.5 billion at December
31, 1994, from $26.3 billion at December 31, 1993. However, excluding the effect
of the sale of the corporation's factoring business and the loan discount
recorded as part of the release of the FDIC from its federal financial
assistance agreements on certain loans purchased by Fleet as part of the
acquisition of Bank of New England (BNE) in 1991, total loans and leases
increased more than $1.7 billion, or 6%. This growth, principally in commercial
loans and consumer loans, was achieved through new loan originations across all
banking franchises.


Commercial and Industrial
<TABLE>
<CAPTION>
===========================================================
December 31
Dollars in millions                       1994        1993
- -----------------------------------------------------------
<S>                                     <C>         <C>    
Communications                          $   969     $   825
Real estate/construction/contractors        929       1,076
Precious metals/jewelry                     878         916
Business services                           826         980
Healthcare                                  816         827
Food distribution and production            814         779
Transportation                              638         520
Bank and insurance                          628         529
Private households                          597         692
Apparel and textiles                        596         656
Energy production and distribution          451         447
Tourism and entertainment                   447         429
Forest products                             354         433
Other                                     2,159       1,995
- -----------------------------------------------------------
Total                                   $11,102     $11,104
===========================================================
</TABLE>
                                [CHART NO. 3]

     The pie charts depict the composition of the loan portfolio, broken out
between consumer loans, C&I loans, CRE loans, and lease financing at December
31, 1994 and December 31, 1993. The 1994 loan portfolio consisted of $11.3
billion of C&I loans, $10.8 billion of CRE loans, $4.3 billion of consumer
loans and $1.1 billion of lease financing. The 1993 loan portfolio consisted of
$11.3 billion of C&I loans, $9.6 billion of CRE loans, $4.4 billion of consumer
loans and $1.0 billion of lease financing.

     Commercial and industrial (C&I) borrowers consist primarily of
middle-market corporate customers and are well-diversified as to industry and
companies within each industry, thereby mitigating risk. Less than 1% of the
loan portfolio, or $85 million, is subject to federal financial assistance,
compared to 14% in 1993. The decrease was due to the expiration of the federal
financial assistance agreement for certain loans acquired as part of the BNE
acquisition in 1991.


Commercial Real Estate--Product Diversification
<TABLE>
<CAPTION>
===========================================================
December 31
Dollars in millions                       1994         1993
- -----------------------------------------------------------
<S>                                      <C>        <C>    
Retail                                   $1,027     $   865
Office                                      989       1,019
Apartments                                  885         877
Industrial                                  328         380
Hotel                                       249         240
Portfolio finance                           106         160
Land                                        105         169
Residential                                  46         151
Condominiums                                 46          70
Other                                       558         463
- -----------------------------------------------------------
Total                                    $4,339      $4,394
===========================================================
</TABLE>


     Fleet's CRE portfolio decreased by $55 million in 1994. The corporation
entered into several new lines of business, including national lending, public
project finance, and real estate investment trusts. Fleet continues to look into
new opportunities to help balance the portfolio and provide growth and diversity
in order to improve the overall credit quality of the CRE portfolio.


                                       17
<PAGE>   11
                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
Consumer and Residential Real Estate
<TABLE>
<CAPTION>
===========================================================
December 31
Dollars in millions                       1994        1993
- -----------------------------------------------------------
<S>                                     <C>          <C>   
Home equity                             $ 4,381      $4,100
Residential real estate                   2,937       2,052
Credit card                               1,473       1,060
Student loans                             1,089         938
Installment                                 750       1,310
Other                                       189         123
- -----------------------------------------------------------
Total                                   $10,819      $9,583
===========================================================
</TABLE>
                                                                        
     Approximately 68% of the consumer and residential real estate portfolio
represented loans secured by residential real estate, including second mortgage
and home equity loans and lines of credit.

     Outstanding residential real estate loans secured by one- to four-family
residences were $2.9 billion at December 31, 1994, compared to $2.1 billion at
December 31, 1993. Except for selected programs, loans obtained through business
acquisitions and loans held for asset/ liability management purposes,
residential mortgage loans in the corporation's banking franchise area are
generally originated by FMG and are sold in the secondary market.

     Installment loans decreased 43% from $1.3 billion at December 31, 1993, to
$750 million at December 31, 1994, resulting from the corporation's strategic
decision to exit the indirect installment loan market.

     Credit card outstandings increased $413 million to $1.5 billion at December
31, 1994. The increase was due to new originations, special promotions including
a cobranding arrangement with a major retailer, and a change in rate structure
to a rate that floats based on the prime rate.

     The corporation manages the risk associated with most types of consumer
loans by utilizing uniform credit standards when extending credit, together with
enhanced computer systems that streamline the process of monitoring
delinquencies and assisting in customer contact.


LEASE FINANCING

     Lease financing totaled $1.1 billion at December 31, 1994, compared to $1.0
billion at December 31, 1993. The 8% increase in lease financing is primarily
attributable to increased volume obtained through geographic expansion and
specialization in targeted industries. The corporation provides lease financing
for mid- to large-sized equipment acquisitions through a nationwide network of
sales offices.


FEDERAL FINANCIAL ASSISTANCE

     The federal financial assistance agreement with the FDIC relating to loans
acquired in 1991 as part of the BNE acquisition expired on July 14, 1994.

     Earlier in the year, the corporation completed an agreement to release the
FDIC from its federal financial assistance agreement on certain putable loans,
resulting in an increase in NPAs of $28 million. Pursuant to this agreement, the
FDIC paid an amount that approximated the difference between the corporation's
current carrying value and the estimated fair value of such loans.

     As part of the acquisition of Maine Savings Bank (MSB) in 1991, specified
MSB loans that became classified prior to February 1, 1993, were put into a
special asset pool (MSB special asset pool). The MSB special asset pool ($161
million at December 31, 1994) will be acquired by the FDIC on February 1, 1996,
for cash. Fleet receives reimbursement for interest carrying costs on the MSB
special asset pool ($5.8 million and $8.9 million for the years ended December
31, 1994 and 1993, respectively). Also, an additional $2.1 million and $4.3
million of incentive income was earned on the MSB special asset pool during 1994
and 1993, respectively.

     As part of the 1992 acquisitions of two failed financial institutions,
certain loans totaling $393 million at December 31, 1994, comprised principally
of commercial and CRE loans, are subject to FDIC loss-sharing agreements,
whereby the FDIC generally reimburses Fleet for 80% of net charge-offs for
periods ranging from three to five years from the date of acquisition.


                                       18
<PAGE>   12


                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
NONPERFORMING ASSETS
Activity in Nonperforming Assets
<TABLE>
<CAPTION>
===========================================================
Year ended December 31
Dollars in millions                       1994        1993
- -----------------------------------------------------------
<S>                                       <C>       <C>      
Balance at beginning of year              $ 601     $   990
Additions                                   465         633
Reductions:
  Payments/interest applied                (235)       (397)
  Returned to accrual                       (35)       (140)
  Charge-offs/writedowns                   (152)       (312)
  Sales/other                              (126)       (173)
- -----------------------------------------------------------
    Total reductions                       (548)     (1,022)
- -----------------------------------------------------------
Balance at end of year                    $ 518     $   601
- -----------------------------------------------------------
</TABLE>

     NPAs decreased $83 million, or 14%, from December 31, 1993, due to
continued improvement in the portfolio. The largest decreases were noted at
Fleet Bank (New York), Fleet Bank-RI, and Fleet Credit Corp. During 1994,
nonperforming asset additions were $465 million, a significant improvement over
1993. Reductions in NPAs during the year were primarily attributable to
payments, loan charge-offs, and sales.

Nonperforming Assets(a)
<TABLE>
<CAPTION>
==========================================================================
                                Commercial   Commercial
                                    and         Real
Dollars in millions             Industrial     Estate     Consumer   Total
- --------------------------------------------------------------------------
<S>                             <C>          <C>          <C>        <C>
Nonperforming loans and leases:
  Current or less than
    90 days past due              $ 49         $ 56         $  9      $114
  Noncurrent                        82           73          173       328
OREO                                 3           44           29        76
- --------------------------------------------------------------------------
Total NPAs at
  December 31, 1994               $134         $173         $211      $518
==========================================================================
Total NPAs at
  December 31, 1993               $231         $159         $211      $601
==========================================================================
</TABLE>
(a) Throughout this document, NPAs and related ratios do not include loans
    greater than 90 days past due and still accruing interest ($96 million and
    $77 million at December 31, 1994 and 1993, respectively), or assets subject
    to federal financial assistance ($59 million and $118 million at December
    31, 1994 and 1993, respectively).

     Consumer NPAs remained unchanged at $211 million at December 31, 1994,
compared to December 31, 1993, while commercial and industrial NPAs decreased
$97 million from December 31, 1993, due to reduced inflow, workout measures, and
improving economic conditions. Fleet's nonperforming loans and leases decreased
$23 million and OREO was reduced $60 million from December 31, 1993.

     NPAs at December 31, 1994, as a percentage of total loans, leases, and
OREO, and as a percentage of total assets, were 1.88% and 1.06%, respectively,
compared to 2.27% and 1.25%, respectively, at December 31, 1993.

     At December 31, 1994 and 1993, loans in the 90 days past due and still
accruing interest category amounted to $96 million and $77 million,
respectively, which included approximately $76 million and $62 million,
respectively, of consumer loans. Although these amounts are not included in
NPAs, management reviews loans in this category when considering risk elements
to determine the adequacy of Fleet's credit loss reserve.

                                [CHART NO. 4]

     The bar graph depicts the balance of NPAs at year-end for each of five
years in the five-year period ended December 31, 1994. The balances of NPAs at
year-end 1994, 1993, 1992, 1991, and 1990 were $518 million, $601 million, $990
million, $1,609 million, and $1,386 million, respectively.

RESERVE FOR CREDIT LOSSES
Reserve for Credit Loss Activity
<TABLE>
<CAPTION>
===============================================================================
Year ended December 31
Dollars in millions                1994      1993      1992      1991     1990
- -------------------------------------------------------------------------------
<S>                               <C>       <C>       <C>       <C>       <C> 
Balance at beginning of year      $1,000    $1,029    $1,021    $  700    $341
Gross charge-offs:
  Commercial and industrial           47       148       226       139     131
  Consumer                           101       103        92        83      75
  Commercial real estate              21       103       231       181     208
  Residential real estate              8         4        35        11       3
  Lease financing                      9        21        34        26      31
- ------------------------------------------------------------------------------
    Total charge-offs, gross         186       379       618       440     448
- ------------------------------------------------------------------------------
Recoveries:
  Commercial and industrial           33        29        27        11      12
  Consumer                            26        29        22        20      21
  Commercial real estate              17        22        19         8       8
  Residential real estate              1         -         2         1       -
  Lease financing                      5         9         3         3       3
- ------------------------------------------------------------------------------
    Total recoveries                  82        89        73        43      44
- ------------------------------------------------------------------------------
Net charge-offs                      104       290       545       397     404
Provision                             62       271       486       509     762
Acquired/other                        (5)      (10)       67       209       1
- ------------------------------------------------------------------------------
Balance at end of year            $  953    $1,000    $1,029    $1,021    $700
==============================================================================

Ratio of net charge-offs to
  average loans and leases          0.39%     1.11%     2.05%     1.65%   1.92%
- ------------------------------------------------------------------------------
Ratio of reserve for credit losses
  to year-end loans and leases      3.46%     3.80%     3.86%     3.81%   3.42%
- ------------------------------------------------------------------------------
Ratio of reserve for credit
  losses to year-end NPAs            184%      166%      104%       63%     51%
- ------------------------------------------------------------------------------
Ratio of reserve for credit
  losses to year-end nonper-
  forming loans and leases           216%      215%      137%       97%     71%
==============================================================================
</TABLE>
                                       19
<PAGE>   13
                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

Reserve for Credit Loss Allocation
<TABLE>
<CAPTION>
==================================================================================================
December 31                         1994                    1993                     1992         
- --------------------------------------------------------------------------------------------------
                                      Percent of              Percent of               Percent of 
                                     Loan Type to            Loan Type to             Loan Type to
Dollars in millions          Amount   Total Loans    Amount   Total Loans    Amount   Total Loans 
- --------------------------------------------------------------------------------------------------
<S>                           <C>       <C>          <C>        <C>          <C>        <C>         
Commercial and industrial     $293       40.3%       $  299      42.2%       $  387      41.1%    
Consumer                       211       28.6           180      28.7           199      26.6     
Commercial real estate:                                                                           
  Construction                  17        1.8             7       1.8            39       3.9     
  Interim/permanent            114       13.9           135      14.9           209      14.0     
Residential real estate         25       10.7            27       7.8            38       8.5     
Lease financing                 18        4.1            36       3.9            31       4.9     
Other                            -        0.6             -       0.7             -       1.0     
Unallocated                    275                      316                     126               
- --------------------------------------------------------------------------------------------------
Total                         $953      100.0%       $1,000     100.0%       $1,029     100.0%    
==================================================================================================
</TABLE>   
<TABLE>
<CAPTION>
===========================================================================
December 31                          1991                     1990
- ---------------------------------------------------------------------------
                                       Percent of               Percent of
                                      Loan Type to             Loan Type to
Dollars in millions          Amount   Total Loans     Amount   Total Loans
- ---------------------------------------------------------------------------
<S>                          <C>        <C>          <C>          <C>
Commercial and industrial    $  321      38.0%        $223         38.1%
Consumer                        150      25.8           95         26.7
Commercial real estate:
  Construction                    -       4.7            -          8.2
  Interim/permanent             256      14.8          168          9.7
Residential real estate          61       8.8           57          7.6
Lease financing                  33       6.6           26          9.7
Other                             -       1.3            -            -
Unallocated                     200                    131
- ---------------------------------------------------------------------------
Total                        $1,021    100.0%         $700        100.0%
===========================================================================
</TABLE>

     Fleet's reserve for credit losses decreased $47 million from December 31,
1993, to $953 million at December 31, 1994. The corporation's ratios of reserve
for credit losses to NPAs and reserve for credit losses to nonperforming loans
and leases have steadily improved due to the decline in nonperforming loans and
leases. The decrease in the provision for credit losses from $271 million for
1993 to $62 million for 1994 reflects the continued reduction in charge-offs and
NPAs as well as a general improvement in economic conditions. Net charge-offs
decreased $186 million to $104 million in 1994, compared to $290 million in
1993. The ratio of net charge-offs to average loans and leases decreased to
0.39% at December 31, 1994, from 1.11% at December 31, 1993.

     The reserve for credit losses represents amounts available for future
credit losses and reflects management's ongoing detailed review of certain
individual loans and leases, supplemented by analyses of historic net charge-off
experience of the portfolio and an evaluation of current and anticipated
economic conditions and other pertinent factors. Based on these analyses, the
corporation believes that its year-end reserve is adequate.

     Loans and leases (or portions thereof) deemed uncollectable are charged
against the reserve, while recoveries of amounts previously charged off are
added to the reserve. Loss provisions charged to earnings are added to the
reserve. Amounts are charged off once the probability of loss has been
established, with consideration given to factors such as the customer's
financial condition, underlying collateral and guarantees, and general and
industry economic conditions.


FUNDING SOURCES
Components of Funding Sources
<TABLE>
<CAPTION>
===========================================================
December 31
Dollars in millions                       1994        1993
- -----------------------------------------------------------
<S>                                     <C>         <C>
Deposits:
  Demand                                $ 6,890     $ 6,473
  Regular savings, NOW, money market     15,220      16,437
  Time:
    Domestic                              8,279       7,616
    Foreign                               4,417         559
- -----------------------------------------------------------
    Total deposits                       34,806      31,085
- -----------------------------------------------------------
Borrowed funds:
  Federal funds purchased                 1,410         442
  Securities sold under agreements
    to repurchase                         1,436       1,519
  Commercial paper                          835       1,337
  Other                                   2,270       4,809
- -----------------------------------------------------------
    Total borrowed funds                  5,951       8,107
- -----------------------------------------------------------
Notes and debentures                      3,457       3,444
- -----------------------------------------------------------
Total                                   $44,214     $42,636
===========================================================
</TABLE>

     Total deposits increased $3.7 billion to $34.8 billion at December 31,
1994, from $31.1 billion at December 31, 1993, primarily due to the purchase
of 29 banking branches located in New York and formerly owned by Chemical Bank,
coupled with an increase in wholesale funding. In addition, the corporation's
mix of total deposits has shifted slightly as foreign time deposits and domestic
time deposits have increased by $3.9 billion and $663 million, respectively,
while regular savings, NOW, and money market deposits have decreased by $1.2
billion.

     Certificates of deposit (CDs) and other time deposits issued by domestic
offices in amounts of $100,000 or more as of December 31, 1994, will mature as
follows.



                                       20
<PAGE>   14

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
<TABLE>
<CAPTION>                                                              

Maturity of Time Deposits
==================================================================
December 31, 1994                       Certificates     All Other
Remaining maturity                          of             Time
Dollars in millions                       Deposit        Deposits
- ------------------------------------------------------------------
<C>                                       <C>             <C> 
3 months or less                          $1,482          $ 44
3 to 6 months                                266            54
6 to 12 months                               367            54
Over 12 months                               778           121
- ------------------------------------------------------------------
Total                                     $2,893          $273
==================================================================
</TABLE>


     Total borrowed funds decreased $2.2 billion from December 31, 1993, to
December 31, 1994, as a result of the corporation's repositioning program aimed
at reducing interest-rate exposure through decreasing levels of short-term
borrowings. Other short-term borrowings include: treasury, tax, and loan; bank
notes; and the revolving credit facilities of both FMG and Fleet. The amount
outstanding under the revolving credit facility at FMG decreased $440 million to
$500 million at December 31, 1994. This decrease and the $639-million decrease
in commercial paper resulted from the corresponding $2.1-billion decline in
mortgages held for resale.

     The balance of notes and debentures remained relatively stable over the
year as repayments of $700 million were replaced by new issuances totaling $684
million. New issuances included $200 million of 7.25% Notes due 1999, $200
million of 7.25% Notes due 1997, and $250 million of floating-rate bank notes
due 1995. The proceeds from these issuances were primarily used for general
corporate purposes, including the repurchase of Fleet's common stock in
connection with the NBB Bancorp merger and repayments of current maturities of
long-term debt.


ASSET/LIABILITY MANAGEMENT

     The asset/liability management process at Fleet ensures that the risk to
earnings fluctuations from changes in interest rates is prudently managed.

     Asset/liability management uses four key measurements to monitor
interest-rate risk: (1) the interest-rate sensitivity "gap" analysis; (2) a
"rate shock" to measure earnings volatility due to an immediate increase or
decrease in market interest rates of up to 200 basis points; (3) simulations of
net interest income under alternative balance sheet and interest-rate scenarios;
and (4) the interest-rate risk reporting schedule, a methodology proposed
jointly by the Federal Reserve, the Office of the Comptroller of the Currency
(OCC), and the FDIC to evaluate the change in an institution's economic value
given specific changes in interest rates.

     Internal parameters have been established as guidelines for monitoring the
gap analysis, the 200 basis-point rate shock, and the regulatory interest-rate
risk calculation, which are reported to both corporate and bank asset/liability
committees as well as the boards of directors. These guidelines serve as
benchmarks for determining actions to balance the current position against
overall strategic goals.


Interest-Rate Gap Analysis
<TABLE>
<CAPTION>
==================================================================================
                                        Cumulatively Repriced Within
- ----------------------------------------------------------------------------------
December 31, 1994
Dollars in millions           3 Months    4 to 12    1 to 5    After 5
by repricing date              or Less     Months     Years     Years      Total
- ----------------------------------------------------------------------------------
<S>                           <C>         <C>        <C>       <C>        <C>
Cash and cash
  equivalents                 $ 3,649     $     -    $     -   $  2,208   $  5,857
Securities                      1,363       3,279      4,595      2,099     11,336
Loans and leases               16,663       3,844      4,873      2,161     27,541
Mortgages held for resale         489           -          -          -        489
Other assets                      275         557        558      2,144      3,534
- ----------------------------------------------------------------------------------
Total assets                   22,439       7,680     10,026      8,612     48,757
- ----------------------------------------------------------------------------------
Deposits:
  Demand                        1,109           -        644      5,137      6,890
  Savings                      10,060           -          -      5,160     15,220
  Time                          7,053       3,155      2,378        110     12,696
- ----------------------------------------------------------------------------------
    Total deposits             18,222       3,155      3,022     10,407     34,806
- ----------------------------------------------------------------------------------
Short-term borrowings           5,944           7          -          -      5,951
Long-term debt                    856         557      1,151        893      3,457
Other liabilities                 265           -          -        898      1,163
Stockholders' equity                -           -         96      3,284      3,380
- ----------------------------------------------------------------------------------
Total liabilities and equity   25,287       3,719      4,269     15,482     48,757
- ----------------------------------------------------------------------------------
Net off-balance-sheet          (3,188)        177      3,651       (640)         -
- ----------------------------------------------------------------------------------
Periodic gap                   (6,036)      4,138      9,408     (7,510)         -
Cumulative gap                 (6,036)     (1,898)     7,510          0          -
Cumulative gap as a
  percent of total assets       (12.4)%      (3.9)%     15.4%
==================================================================================
December 31, 1993
Cumulative gap as a
  percent of total assets       (12.2)%      (4.4)%     25.0%
==================================================================================
</TABLE>



     Interest-rate gap analysis provides a static analysis of the repricing
characteristics of the entire balance sheet. It is prepared by scheduling assets
and liabilities into time bands based on their next opportunity to reprice. For
floating-rate instruments, the entire balances are placed at the next date on
which their rates could be reset and for fixed-rate instruments the balances are
placed in time bands according to their principal repayment schedules. It is
necessary to apply further assumptions to refine this process. For instance, in
order to recognize the potential



                                       21
<PAGE>   15

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

for mortgage-related instruments to experience premature payments of principal,
a prepayment assumption based on management's expectations is layered on top of
the expected principal payments. Other categories that are scheduled using
management assumptions include noncontractual deposits, such as interest-bearing
checking, savings, and money market deposits. Management has estimated, based on
historic analysis of Fleet and industry data, that money market and savings
deposits are approximately 75% and 50% sensitive, respectively, to interest-rate
changes. In order to provide a more accurate one-year gap position, 75% and 50%
of these deposits are distributed in the 3 months or less category with the
remainder in the after 5 years category. A similar analysis of demand deposits
has indicated that the interest-sensitive component represents approximately 20%
of all balances. This portion is allocated between the 3 months or less
category and the 1 to 5 years category based upon the corporation's assumptions.
The remaining demand deposits are considered noninterest-sensitive, or core, and
are placed in the after 5 years category. Management continues to closely
monitor gap guidelines given the current interest-rate environment and current
experience.

     At December 31, 1994, the corporation was 3.9% liability sensitive at the
one-year cumulative gap interval compared to 4.4% liability sensitive at
December 31, 1993. Fleet's one-year cumulative gap guideline is plus or minus
10% of total assets. The off-balance-sheet position is primarily comprised of
$8.2 billion (notional amount) of interest-rate swaps.

<TABLE>
<CAPTION>
Interest-Rate Risk-Management Analysis
===================================================================================================================================
                                                                                     Weighted
                                                                Assets/               Average                   Weighted Average
December 31, 1994                           Notional          Liabilities            Maturity      Fair               Rate
Dollars in millions                           Value             Hedged                (years)      Value       Receive       Pay
- ----------------------------------------------------------------------------------------------------------------------------------
<S>                                         <C>            <C>                       <C>         <C>           <C>           <C>
Receive-fixed/pay-variable swaps             $1,290        Variable-rate loans
                                                607        Fixed-rate deposits
                                                491        Long-term debt
                                             ------
                                              2,388                                    1.5       $ (35)          7.02%       6.49%
- ----------------------------------------------------------------------------------------------------------------------------------
Basis swaps                                      35        Deposits
                                                 45        Long-term debt
                                              2,920        Securities
                                             ------
                                              3,000                                    3.3          (1)          7.02(a)     7.23(a)
- ----------------------------------------------------------------------------------------------------------------------------------
Index-amortizing swaps
  receive-fixed/pay-variable                  2,770        Variable-rate loans         1.8(b)     (134)          5.29        7.59
- ----------------------------------------------------------------------------------------------------------------------------------
Total                                        $8,158                                    2.3       $(170)          6.09%       7.08%
==================================================================================================================================
</TABLE>
(a) Basis swaps are interest-rate swaps in which both amounts paid and received
    are based on floating rates. At December 31, 1994, $970 million of basis
    swaps have an average rate receive of 7.02% and an average rate pay of
    7.23%. The remaining $2,030 million of basis swaps have forward starts in
    March, June, and September 1995 for $240 million, $585 million, and $1,205
    million, respectively.
(b) Average maturity reflects the one-year extension as six-month LIBOR at
    December 31, 1994 was above the specified range.


     Fleet uses interest-rate swaps to manage interest-rate risk and to
establish the proper interest-rate risk profile within clearly defined and
prudent parameters on the basis of the current interest-rate environment. Also,
because interest-rate swaps are used to hedge specific assets and liabilities,
the interest-rate sensitivity of specific portfolios is analyzed, as well as the
impact of the interest-rate swaps on the entire balance sheet. The resulting
interest-rate sensitivity must be within the clearly defined parameters. As a
result, there are situations where interest-rate swaps will be executed that
increase existing asset or liability sensitivity (as measured by the gap
position), but the resulting risk profile is desired and within Fleet's asset/
liability management guidelines. Fleet considers the duration of the swap hedge
program within its asset/liability management parameters for interest-rate risk
management.

     Simple gap analysis measures the corporation's exposure at a particular
point in time. However, the exposure changes continuously as a result of the
corporation's ongoing business and its management initiatives. Moreover, gap
analysis does not adequately reveal timing differences within broad time bands,
delays in the repricing of certain assets and liabilities when market rates
change, or changes in spreads between different market rates. Accordingly,
management supplements its gap analysis with simulations of net interest income
under a variety of alternative market interest-rate scenarios. One type of
simulation is the 200 basis-point immediate rate shock. The most recent earnings
simulation model projects net interest income would



                                       22
<PAGE>   16

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

decrease by an amount equal to approximately 6.8% if rates rose by 200 basis
points immediately. This projection is within the 10% policy limit.

     Derivative instruments totaling $8.2 billion (notional amount) are being
used for interest-rate risk-management purposes. These derivative instruments
consist solely of interest-rate swaps.

     Index-amortizing swaps are intended to mitigate the repricing sensitivity
of floating-rate assets and consequently are designated as hedges of prime-based
loans. Under the terms of the index-amortizing swaps, Fleet receives a fixed
rate and pays a floating rate based on the six-month London Interbank Offered
Rate (LIBOR). Each index-amortizing swap had an original minimum maturity of two
years, a maximum maturity of three years, and an amortization schedule based on
six-month LIBOR. At the end of the two-year minimum period, and at six-month
intervals through the maximum maturity, six-month LIBOR is reviewed against a
specified range, which for Fleet is 4.45% to 6.45%. If six-month LIBOR is below
this range, each of the swaps would amortize (i.e., the swaps would mature); if
six-month LIBOR is above this range, none of the swaps would amortize; and if
six-month LIBOR is within this range, a portion of the notional amount would
amortize. At December 31, 1994, six-month LIBOR was 7.00%.

     In October 1994, Fleet executed a hedging program using basis swaps. A
total of $2,920 million of basis swaps were executed to synthetically alter the
interest-rate characteristics of the GNMA ARMs to more closely match the
interest-rate characteristics of certain liabilities. In these swaps Fleet pays
a floating rate based on the one-year Treasury rate, mirroring coupon payments
received on the GNMA ARMs, and receives a floating rate based on one-year
LIBOR. These swaps were structured as forward starts to match the repricing
characteristics of the GNMA ARMs.

     For interest-rate risk-management swaps, net interest income is recognized
as it accrues. In 1994, swaps generated $16 million of net interest income
compared to $91 million in 1993. This decrease is primarily due to the increase
in market interest rates. At year-end, the unrealized loss on these swaps was
$170 million, compared to an unrealized gain of $70 million at December 31,
1993.

     The interest-rate risk-management swap activity for the year ended December
31, 1994, is summarized in the following table (all amounts are notional
amounts).


Interest-Rate Risk-Management Swap Activity
<TABLE>
<CAPTION>
==============================================================================
Year ended December 31      Receive-     Pay-                Index-
Dollars in millions          Fixed      Fixed      Basis   Amortizing   Total
- ------------------------------------------------------------------------------
<S>                         <C>       <C>         <C>        <C>       <C>
Balance at beginning
  of year                   $ 2,249   $    985    $    -     $2,770    $ 6,004
  Additions                   1,186        311     3,000          -      4,497
  Maturities                 (1,047)         -         -          -     (1,047)
  Terminations                    -     (1,296)        -          -     (1,296)
- ------------------------------------------------------------------------------
Balance at end
  of year                   $ 2,388   $      -    $3,000     $2,770    $ 8,158
==============================================================================
</TABLE>


     During 1994, Fleet added $1.2 billion of receive-fixed swaps to hedge
short-term floating-rate loans and fixed-rate CDs. Fleet also added $3.0 billion
of basis swaps discussed previously. In September 1994, Fleet terminated its
entire portfolio of pay-fixed swaps resulting in a net deferred gain of $61
million, which is being amortized over the remaining contract life of the
interest-rate swaps of approximately four years.


LIQUIDITY

     Liquidity is the ability of the corporation to meet each maturing
obligation or customer demand for funds. Liquidity is provided through issuing
liabilities, selling assets, or allowing assets to mature. The corporation's
Senior Asset and Liability Committee (Senior ALCO) is responsible for
implementing the Board of Directors' policies and guidelines for the maintenance
of prudent levels of liquidity. The Senior ALCO is responsible for monitoring
the performance of each of the banking subsidiaries and the parent company
relative to these policies and guidelines.

     The primary sources of liquidity for the parent company are interest and
dividends from subsidiaries and access to the capital and money markets. During
1994, the parent company received $441 million in interest and dividends from
its subsidiaries and paid $356 million in interest and dividends to third
parties. Dividends from banking subsidiaries are limited by various regulatory
requirements related to capital adequacy and earning trends. The dividend
payment capacity of Fleet Bank of Massachusetts and Fleet Bank, N.A. (Conn.) is
subject to agreements with the investment partnerships that provided capital for
the acquisition of BNE. Refer to Note 11 to the Notes to Consolidated Financial
Statements on pages 40-41 for further information.



                                       23
<PAGE>   17

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

     The corporation's subsidiaries rely on cash flows from operations, core
deposits, borrowings, short-term high-quality liquid assets, and in the case of
the nonbanking subsidiaries, funds from the parent company for liquidity. FMG
has a separate funding program that includes two revolving-warehouse credit
agreements totaling $2.20 billion at December 31, 1994, an increase from the
$1.75 billion available at December 31, 1993. FMG also has a shelf registration
that provides for the issuance of debt securities. At December 31, 1994, $47
million of debt securities were available for future issuance under this shelf
registration. FMG also sells commercial paper to fund short-term needs. At
December 31, 1994, FMG had commercial paper outstanding of $108 million compared
to $747 million at December 31, 1993.

     At December 31, 1994, Fleet, excluding FMG, had commercial paper
outstanding of $727 million, including $472 million placed directly by Fleet in
its local markets, compared to $591 million and $401 million, respectively, at
December 31, 1993. The corporation has backup lines of credit to ensure that
funding is not interrupted if commercial paper is not available. In December
1994, Fleet renegotiated its revolving line of credit agreement increasing the
total amount of funds available to $1.0 billion from $800 million previously. At
December 31, 1994 and 1993, Fleet had no outstanding balances under the line of
credit. The corporation's banking subsidiaries, excluding Fleet Bank-NH,
established a $2-billion bank note program of which $1.3 million is outstanding
at December 31, 1994.

     Through the issuance of senior debt, the corporation raised $400 million in
1994, thereby strengthening its liquidity position. During 1994, Fleet also
filed a universal shelf registration with the Securities and Exchange Commission
(SEC), which combined existing debt and preferred stock shelf registrations with
a registration of an additional $500 million of securities. This universal shelf
registration provides for the issuance of common and preferred stock, senior or
subordinated debt securities, and other debt securities. The total amount of
funds available as of December 31, 1994, under this universal shelf registration
was $1.1 billion. In early 1995, the corporation issued $119 million of its
senior medium-term notes (MTNs), all of which are due in 1996.

     The corporation's preferred stock, senior and subordinated debt, and
commercial paper regulatory ratings were upgraded by Moody's and Duff & Phelps
rating services during 1994. These upgrades reflect Fleet's strong balance
sheet, positive earnings trend, and continued improvement in asset quality.

     As shown in the Consolidated Statement of Cash Flows, cash and cash
equivalents increased by $3.6 billion during 1994. This increase was primarily
due to $2.5 billion of net cash provided by operating activities and $1.1
billion of net cash provided by investing activities. Net cash provided by
operating activities was principally generated by income from operations and
proceeds from the sale of mortgages held for resale, offset in part by
originations and purchases of such mortgages. Net cash provided by investing
activities was generated principally from net sales of securities available for
sale.


CAPITAL
<TABLE>
<CAPTION>
=====================================================================
December 31
Dollars in millions                                 1994        1993
- ---------------------------------------------------------------------
<S>                                               <C>         <C>    
Risk-adjusted assets                              $35,498     $29,713
Tier 1 risk-based capital (4% minimum)              10.08%      11.76%
Total risk-based capital (8% minimum)               14.21       16.62
Leverage ratio                                       7.77        7.48
Common equity-to-assets                              6.16        6.55
Total equity-to-assets                               6.93        7.59
Tangible total equity-to-assets                      4.65        5.75
Capital in excess of minimum requirements:
  Tier 1 risk-based                               $ 2,160     $ 2,306
  Total risk-based                                  2,203       2,562
  Leverage                                          1,737       1,626
=====================================================================
</TABLE>


     A financial institution's capital serves to support growth and provide
protection against loss to depositors and creditors. Equity capital represents
the stockholders' investment in the corporation. Management strives to maintain
an optimal level of capital on which an attractive return to the stockholders
will be realized over both the short and long term, while serving depositors'
and creditors' needs.

     Banks and bank holding companies must also observe the minimum requirements
enforced by the federal and, if applicable, state banking regulators. Regulatory
capital is defined in terms of Tier 1 and Tier 2 capital (together, total
capital). Tier 1 capital consists of stockholders' equity (both common and
perpetual preferred stock) and minority interest, net of goodwill, and certain
intangible assets. Tier 2 capital consists of a limited amount of loss reserves,



                                       24
<PAGE>   18

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
- -------------------------------------------------------------------------------
                                                              

subordinated debt (weighted relative to years to maturity), and limited-life
preferred stock. Tier 1, total capital, and leverage ratios do not include any
adjustments for unrealized gains and losses relating to securities available for
sale except unrealized gains and losses relating to marketable equity
securities.

     Regulatory capital requirements are set forth in terms of (1) the leverage
ratio (Tier 1/quarterly average assets); (2) risk-based Tier 1 capital (Tier
1/risk-weighted on-and off-balance-sheet assets); and (3) risk-based total
capital (total capital/risk-weighted on-and off-balance-sheet assets). The
minimum requirements for each of these ratios is 4%, 4%, and 8%, respectively.
In addition, under the FDIC Improvement Act (FDICIA), banks are categorized
according to their capital levels into one of five categories ranging from
"well-capitalized" to "critically undercapitalized." Each category serves to
determine a bank's deposit insurance premium (together with regulatory
evaluations) as well as any mandated restrictive regulatory actions. As of
December 31, 1994, all of the Fleet affiliate banks were categorized as
"well-capitalized," which provides for minimum leverage, Tier 1, and total
capital ratios of 5%, 6%, and 10%, respectively.

     In managing capital, the corporation develops a two-year capital plan
annually that is updated and reviewed by the Board of Directors throughout the
year.

     The decrease in the corporation's risk-based regulatory ratios during 1994
was primarily due to the expiration of the federal financial assistance
agreement with the FDIC relating to loans acquired as part of the BNE
acquisition in 1991, which resulted in the additional risk weighting of $1.8
billion of putable loans retained by Fleet after expiration of the federal
financial assistance agreement with the FDIC.

     During 1994, the corporation called for redemption all of its $1 par and
$20 par adjustable-rate preferred stock. The redemption price was $50 for each
share of $1 par and $20 par adjustable-rate preferred stock plus accrued
dividends.


COMPARISON OF 1993 WITH 1992

     Fleet reported net income for 1993 of $488 million, or $3.01 per share, an
increase of 74% over 1992 net income of $280 million, or $1.77 per share. The
improved results reflect increased net interest income due to favorable
interest-rate spreads and reduced asset-quality costs as a result of a
significant reduction in NPAs and a lower level of net credit losses. The
provision decreased by $215 million, and OREO expense declined by $97 million.



Net Interest Margin and Interest-Rate Spread
<TABLE>
<CAPTION>
=======================================================================
December 31                             1993                  1992
- -----------------------------------------------------------------------
Taxable equivalent rates         Average               Average
Dollars in millions              Balance     Rate      Balance     Rate
- -----------------------------------------------------------------------
<S>                              <C>         <C>       <C>         <C>  
Securities                       $13,017     6.83%     $11,790     7.67%
Loans and leases                  26,144     8.46       26,615     8.94
Other                              2,374     6.11        2,823     5.79
- -----------------------------------------------------------------------
Total interest-earning assets     41,535     7.81       41,228     8.36
- -----------------------------------------------------------------------
Interest-bearing liabilities      34,862     3.33       34,431     4.25
- -----------------------------------------------------------------------
Interest-rate spread                         4.48                  4.11
Interest-free sources of funds     6,673        -        6,797        -
- -----------------------------------------------------------------------
Total sources of funds           $41,535     2.79%     $41,228     3.56%
=======================================================================
Net interest margin                          5.02%                 4.80%
=======================================================================
</TABLE>
                                                              

     Net interest income on an FTE basis for the year ended December 31, 1993,
increased 5% to $2,084 million reflecting a higher net interest margin, caused
by the decreased cost of liabilities outpacing the decreased yield on assets
during 1993 while earning asset levels remained relatively stable.

     Noninterest income increased 7% to $1,465 million in 1993, due primarily to
increases in mortgage banking revenue and securities available for sale gains.

     Noninterest expense totaled $2,424 million in 1993, a 5% increase over
1992, reflecting charges relating to the impairment of the carrying value of
mortgage servicing assets as well as a $125-million restructuring charge in
1993.


RECENT ACCOUNTING DEVELOPMENTS

     The FASB has issued Statement No. 114, "Accounting by Creditors for
Impairment of a Loan," which the corporation adopted on January 1, 1995,
requiring, among other things, that creditors value all loans for which it is
probable that the creditor will be unable to collect all amounts due according
to the terms of the loan agreement at the present value of expected future cash
flows discounted at the loan's effective interest rate, or observable market
price of the impaired loan, or the fair value of the collateral if the loan is
collateral-dependent. The FASB also issued Statement No. 118, which amended
Statement No. 114, by allowing creditors to use their existing methods of
recognizing interest income. The adoption of these standards does not have a
material impact on the corporation or its results of operations.


                                       25
<PAGE>   19


MANAGEMENT'S REPORT ON FINANCIAL STATEMENTS

     The accompanying consolidated financial statements and
related notes of the corporation were prepared by management in conformity with
generally accepted accounting principles. Management is responsible for the
integrity and fair presentation of these financial statements and related
notes.

     Management has in place an internal accounting control system
designed to safeguard corporate assets from material loss or misuse and to
ensure that all transactions are first properly authorized and then recorded in
its records. The internal control system includes an organizational structure
that provides appropriate delegation of authority and segregation of duties,
established policies and procedures, and comprehensive internal audit and loan
review programs. Management believes that this system provides assurance that
the corporation's assets are adequately safeguarded and that its records, which
are the basis for the preparation of all financial statements, are reliable.

     The Audit Committee of the Board of Directors consists solely
of directors who are not employees of the corporation or its subsidiaries.
During 1994, the committee met five times with internal auditors, loan review
management, the independent auditors, and representatives of senior management
to discuss the results of examinations and to review their activities to ensure
that each is properly discharging its responsibilities. The independent
auditors, internal auditors, and loan review management have direct and
unrestricted access to the Audit Committee at all times.

     In addition, during 1994, the Board of Directors formed a
Risk Management Committee to monitor the corporation's risk management program.
This committee, which met twice during the year, also consists solely of
directors who are not employees of the corporation or its subsidiaries. Loan
review management and the independent auditors meet with the committee and
representatives of senior management to discuss the results of their
examinations and to review their activities to ensure that they are
appropriately discharging their responsibilities. Loan review management and
the independent auditors have direct and unrestricted access to the Risk
Management Committee at all times.

     The corporation's consolidated financial statements have been
audited by KPMG Peat Marwick LLP, independent certified public accountants. Its
independent auditors' report, which is based on an audit made in accordance
with generally accepted auditing standards, expresses an opinion as to the fair
presentation of the consolidated financial statements. In performing its audit,
KPMG Peat Marwick LLP considers the corporation's internal control structure to
the extent it deems necessary in order to issue its opinion on the consolidated
financial statements.


/s/ Terrence Murray                           /s/ Eugene M. McQuade

Terrence Murray                               Eugene M. McQuade
Chairman, President, and                      Executive Vice President and
Chief Executive Officer                       Chief Financial Officer


                                      26


<PAGE>   20




REPORT OF INDEPENDENT AUDITORS

The Board of Directors and Stockholders of Fleet Financial Group, Inc.:

     We have audited the accompanying consolidated balance sheets
of Fleet Financial Group, Inc., as of December 31, 1994 and 1993, and the
related consolidated statements of income, changes in stockholders' equity, and
cash flows for each of the years in the three-year period ended December 31,
1994. These consolidated financial statements are the responsibility of the
corporation's management. Our responsibility is to express an opinion on these
consolidated financial statements based on our audits.

     We conducted our audits in accordance with generally accepted
auditing standards. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether the financial statements are free
of material misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial statements. An
audit also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

     In our opinion, the consolidated financial statements referred
to above present fairly, in all material respects, the financial
position of Fleet Financial Group, Inc., at December 31, 1994 and 1993, and the
results of its operations and cash flows for each of the years in the
three-year period ended December 31, 1994, in conformity with generally
accepted accounting principles.

     As discussed in Note 3 to the Notes to Consolidated Financial
Statements, the corporation changed its method of accounting for investments to
adopt the provisions of the Financial Accounting Standards Board's Statement
No. 115, "Accounting for Certain Investments in Debt and Equity Securities," on
January 1, 1994.

                                                       /s/ KPMG PEAT MARWICK LLP


Providence, Rhode Island
January 18, 1995



                                      27


<PAGE>   21
<TABLE>
<CAPTION>

CONSOLIDATED STATEMENTS OF INCOME
- -----------------------------------------------------------------------------------------------------------------------------------
Year ended December 31
Dollars in millions, except per share amounts                                                   1994           1993           1992
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                            <C>            <C>            <C>
Interest and fees on loans and leases                                                          $2,367         $2,339         $2,514
Interest on securities (includes interest from tax-exempt securities of
  $33 million, $27 million, and $24 million in 1994, 1993, and 1992, respectively)                905            873            902
- -----------------------------------------------------------------------------------------------------------------------------------
    Total interest income                                                                       3,272          3,212          3,416
- -----------------------------------------------------------------------------------------------------------------------------------
Interest expense:
  Deposits                                                                                        764            744          1,076
  Short-term borrowings                                                                           294            180            164
  Long-term debt                                                                                  232            237            223
- -----------------------------------------------------------------------------------------------------------------------------------
    Total interest expense                                                                      1,290          1,161          1,463
- -----------------------------------------------------------------------------------------------------------------------------------
Net interest income                                                                             1,982          2,051          1,953
- -----------------------------------------------------------------------------------------------------------------------------------
Provision for credit losses                                                                        62            271            486
- -----------------------------------------------------------------------------------------------------------------------------------
Net interest income after provision for credit losses                                           1,920          1,780          1,467
- -----------------------------------------------------------------------------------------------------------------------------------
Noninterest income:
  Mortgage banking                                                                                363            414            364
  Service charges, fees, and commissions                                                          321            310            286
  Investment services revenue                                                                     175            174            160
  Student loan servicing fees                                                                      54             51             61
  FDIC loan administration fees                                                                    52             31             12
  Securities available for sale gains (losses)                                                     (1)           282            207
  Gain on partial sale of FMG                                                                       -              -            121
  Other                                                                                           209            203            157
- -----------------------------------------------------------------------------------------------------------------------------------
    Total noninterest income                                                                    1,173          1,465          1,368
- -----------------------------------------------------------------------------------------------------------------------------------
Noninterest expense:
  Employee compensation and benefits                                                              949          1,018            958
  Occupancy                                                                                       168            174            165
  Equipment                                                                                       133            130            118
  Purchased mortgage servicing rights amortization                                                 85            240            107
  Legal and other professional                                                                     75             74             74
  FDIC assessment                                                                                  70             76             75
  Marketing                                                                                        65             53             51
  Core deposit and goodwill amortization                                                           57             54             45
  OREO expense                                                                                     39             57            154
  Restructuring charges                                                                            44            125              -
  Loss on sale of problem assets                                                                    -              -            115
  Other                                                                                           385            423            456
- -----------------------------------------------------------------------------------------------------------------------------------
    Total noninterest expense                                                                   2,070          2,424          2,318
- -----------------------------------------------------------------------------------------------------------------------------------
Income before income taxes                                                                      1,023            821            517
Applicable income taxes                                                                           398            327            228
- -----------------------------------------------------------------------------------------------------------------------------------
Net income before minority interest                                                               625            494            289
Minority interest                                                                                 (12)            (6)            (9)
- -----------------------------------------------------------------------------------------------------------------------------------
Net income                                                                                     $  613         $  488         $  280
- -----------------------------------------------------------------------------------------------------------------------------------
Net income applicable to common shares                                                         $  598         $  466         $  252
- -----------------------------------------------------------------------------------------------------------------------------------
Weighted average common shares outstanding:
  Primary                                                                                 159,483,021    154,666,307    141,469,658
  Fully diluted                                                                           159,483,021    154,899,995    142,778,665
Earnings per share:
  Primary                                                                                      $ 3.75         $ 3.01         $ 1.78
  Fully diluted                                                                                  3.75           3.01           1.77
Dividends declared                                                                               1.40          1.025          0.825
- -----------------------------------------------------------------------------------------------------------------------------------
</TABLE>

See accompanying Notes to Consolidated Financial Statements.

                                      28


<PAGE>   22


<TABLE>
<CAPTION>
CONSOLIDATED BALANCE SHEETS
- ------------------------------------------------------------------------------------------------------------------------------
December 31
Dollars in millions, except per share data                                                                 1994         1993
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                                        <C>         <C>
Assets
Cash, due from banks and interest-bearing deposits                                                         $ 5,208     $ 2,213
Federal funds sold and securities purchased under agreements to resell                                         649         -
Securities available for sale (1994 at market; 1993 at cost, market 
  value $12,931 at December 31, 1993)                                                                       10,353      12,577
Securities held to maturity (market value: $890 and $1,580)                                                    891       1,546
Loans and leases                                                                                            27,541      26,310
Reserve for credit losses                                                                                     (953)     (1,000)
- ------------------------------------------------------------------------------------------------------------------------------
Net loans and leases                                                                                        26,588      25,310
- ------------------------------------------------------------------------------------------------------------------------------
Mortgages held for resale                                                                                      489       2,622
Purchased mortgage servicing rights                                                                            827         560
Premises and equipment                                                                                         824         733
Deferred taxes                                                                                                 352         360
Accrued interest receivable                                                                                    342         347
Excess cost over net assets of subsidiaries acquired                                                           180         187
Other intangibles                                                                                              159         166
Other assets                                                                                                 1,895       1,302
- ------------------------------------------------------------------------------------------------------------------------------
Total assets                                                                                               $48,757     $47,923
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                                                     
Liabilities                                                                                                          
Deposits:                                                                                                   
  Demand                                                                                                   $ 6,890     $ 6,473
  Regular savings, NOW, money market                                                                        15,220      16,437
  Time                                                                                                      12,696       8,175
- ------------------------------------------------------------------------------------------------------------------------------
    Total deposits                                                                                          34,806      31,085
- ------------------------------------------------------------------------------------------------------------------------------
Federal funds purchased and securities sold under agreements to repurchase                                   2,846       1,961
Other short-term borrowings                                                                                  3,105       6,146
Accrued expenses and other liabilities                                                                       1,163       1,648
Long-term debt                                                                                               3,457       3,444
- ------------------------------------------------------------------------------------------------------------------------------
      Total liabilities                                                                                     45,377      44,284
- ------------------------------------------------------------------------------------------------------------------------------
Stockholders' equity                                                                                                 
Preferred stock                                                                                                379         501
Common stock (shares issued: 141,574,162 in 1994 and 137,381,588 in 1993;                                            
  shares outstanding: 135,024,262 in 1994 and 137,381,588 in 1993)                                             142         137
Common surplus                                                                                               1,547       1,492
Retained earnings                                                                                            1,936       1,509
Net unrealized gain (loss) on securities available for sale                                                   (374)         -
Treasury stock, at cost, 6,549,900 shares                                                                     (250)         -
- ------------------------------------------------------------------------------------------------------------------------------
      Total stockholders' equity                                                                             3,380       3,639
- ------------------------------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity                                                                 $48,757     $47,923
- ------------------------------------------------------------------------------------------------------------------------------
</TABLE>

See accompanying Notes to Consolidated Financial Statements.

                                      29


<PAGE>   23




<TABLE>
<CAPTION>

- -----------------------------------------------------------------------------------------------------------------------------------

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
- -----------------------------------------------------------------------------------------------------------------------------------
                                                                                              Net Unrealized
                                                                                                Gain (Loss)
                                                           Common                              on Securities
December 31                                   Preferred     Stock     Common     Retained       Available       Treasury
Dollars in millions, except per share amounts   Stock      $1 Par     Surplus    Earnings        For Sale         Stock      Total
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>         <C>        <C>        <C>             <C>             <C>        <C>
Balance at December 31, 1991                   $ 321       $121       $1,006     $1,062          $   -           $   -      $2,510
Net income                                        -          -            -         280              -               -
Cash dividends declared on common 
  stock ($0.825 per share)                        -          -            -        (101)             -               -
Cash dividends declared on preferred stock        -          -            -         (28)             -               -
Dual convertible preferred stock                 283(a)      -            -          -               -               -
Common stock issued in connection with:
  Employee benefit and stock option plans 
   and conversion of preferred stock and 
   convertible debentures                         -           1           48         (1)             -               -
  Dividend reinvestment                           -           1           12         -               -               -
Adjustment of valuation account for
  marketable equity securities                    -          -            -           5              -               -
- -----------------------------------------------------------------------------------------------------------------------------------
Balance at December 31, 1992                     604        123        1,066      1,217              -               -       3,010
Net income                                        -          -            -         488              -               -
Cash dividends declared on common stock 
  ($1.025 per share)                              -          -            -        (140)             -               -
Cash dividends declared on preferred stock        -          -            -         (22)             -               -
Purchase of Series III preferred stock           (50)        -            -         (15)             -               -
Purchase of Series IV preferred stock            (50)        -            -         (11)             -               -
Common stock issued in connection with:
  Common stock offering, net of issuance 
    costs of $10                                  -          12          379         -               -               -
  Employee benefit and stock option plans
    and conversion of preferred stock             (3)         1           23         (4)             -               -
Dividend reinvestment                             -           1           23         -               -               -
Other items, net                                  -          -             1         (4)             -               -
- -----------------------------------------------------------------------------------------------------------------------------------
Balance at December 31, 1993                     501        137        1,492      1,509              -               -       3,639
Net unrealized gain on securities available
  for sale at January 1, 1994                     -          -            -          -              224              -
Net income                                        -          -            -         613              -               -
Cash dividends declared on common stock 
  ($1.40 per share)                               -          -            -        (192)             -               -
Cash dividends declared on preferred stock        -          -            -         (15)             -               -
Redemption of preferred stock                   (122)        -            -          -               -               -
Common stock issued in connection with
  employee benefit and stock option plans         -           1           17         (4)             -               -
Adjustment to valuation reserve for 
  securities available for sale                   -          -            -          -             (598)             -
Treasury stock purchased                          -          -            -          -               -             (250)
Other items, net                                  -           4           38         25              -               -
- -----------------------------------------------------------------------------------------------------------------------------------
Balance at December 31, 1994                   $ 379       $142       $1,547     $1,936          $ (374)          $(250)    $3,380
- -----------------------------------------------------------------------------------------------------------------------------------
</TABLE>

(a) Shown separately at December 31, 1991.
See accompanying Notes to Consolidated Financial Statements.

                                      30


<PAGE>   24


<TABLE>
CONSOLIDATED STATEMENTS OF CASH FLOWS
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
Year ended December 31
Dollars in millions                                                                            1994          1993            1992
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                         <C>           <C>            <C>
Cash flows from operating activities                                                                                    
Net income                                                                                  $      613    $      488     $      280
Adjustments for noncash items:                                                                                          
  Depreciation and amortization of premises and equipment                                          112            95             76
  Amortization of purchased mortgage servicing rights and other intangible assets                  142           294            152
  Writedown of OREO to fair value                                                                   27            47            126
  Provision for credit losses                                                                       62           271            486
  Deferred income tax expense (benefit)                                                             62          (114)             2
  Loss on sale of problem assets                                                                    -             -             115
  Minority interest                                                                                 12             6              9
  Securities (gains) losses                                                                          1          (282)          (207)
  Gain on partial sale of FMG                                                                       -             -            (121)
  Other gains on sales of assets                                                                   (86)          (39)           (28)
Originations and purchases of mortgages held for resale                                        (10,607)      (19,719)       (17,408)
Proceeds from sales of mortgages held for resale                                                12,740        19,184         17,117
(Increase) decrease in accrued receivables, net                                                    (41)         (176)           663
(Decrease) increase in accrued liabilities, net                                                   (408)          288           (148)
Other, net                                                                                        (176)          417            477
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash flow provided by operating activities                                                 2,453           760          1,591
- ------------------------------------------------------------------------------------------------------------------------------------
Cash flows from investing activities                                                                                    
Purchases of securities available for sale                                                     (20,787)       (8,506)        (7,080)
Proceeds from maturities and sales of securities available for sale                             23,743         7,439          7,215
Purchases of securities held to maturity                                                          (865)          (60)        (1,714)
Proceeds from maturities of securities held to maturity                                            750           308             12
Net cash and cash equivalents received from banking institutions acquired                           -             -             400
Loans made to customers, nonbanking subsidiaries                                                (1,109)       (3,413)        (2,796)
Principal collected on loans made to customers, nonbanking subsidiaries                          1,097         3,386          3,105
Loans purchased from third parties (including FDIC)                                               (330)         (179)        (1,892)
Proceeds from sales of loans                                                                        73           344            871
Net (increase) decrease in loans and leases, banking subsidiaries                               (1,099)         (571)           405
Putable loans transferred to the FDIC                                                               76           274            632
Proceeds from sales of OREO                                                                         89           148            259
Purchases of premises and equipment                                                               (210)         (205)          (124)
Purchases of mortgage servicing rights                                                            (374)         (255)          (148)
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash flow provided (used) by investing activities                                          1,054        (1,290)          (855)
- ------------------------------------------------------------------------------------------------------------------------------------
Cash flows from financing activities                                                                                    
Net increase (decrease) in deposits                                                              3,097        (1,650)        (4,674)
Net (decrease) increase in short-term borrowings                                                (2,391)        1,708          2,925
Proceeds from issuance of long-term debt                                                           684           645            876
Repayments of long-term debt                                                                      (700)       (1,013)           (68)
Proceeds from issuance of common stock                                                              14           432             27
Proceeds from issuance of FMG common stock                                                          -             -             207
Redemption and repurchase of common and preferred stock                                           (372)         (269)            -
Cash dividends paid                                                                               (195)         (147)          (125)
- ------------------------------------------------------------------------------------------------------------------------------------
  Net cash flow provided (used) by financing activities                                            137          (294)          (832)
- ------------------------------------------------------------------------------------------------------------------------------------
Net increase (decrease) in cash and cash equivalents                                             3,644          (824)           (96)
- ------------------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at beginning of year                                                   2,213         3,037          3,133
- ------------------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                                                     $   5,857     $   2,213      $   3,037
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE> 
See accompanying Notes to Consolidated Financial Statements.



                                      31


<PAGE>   25

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1.
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     The accounting and reporting policies of Fleet conform to
generally accepted accounting principles and prevailing practices within the
banking industry. Certain prior year amounts have been reclassified to conform
to current year classifications. The following is a summary of the significant
accounting policies.

     Basis of Presentation. The consolidated financial statements
of Fleet include the accounts of the corporation and its subsidiaries. All
material intercompany transactions and balances have been eliminated. For
purposes of the Consolidated Statements of Cash Flows, the corporation defines
cash and cash equivalents to include cash, due from banks, interest-bearing
deposits, federal funds sold, and securities purchased under agreements to
resell.

     Securities. Securities are classified at the time of purchase, 
based on management's intentions, as securities held to maturity,
securities available for sale, or trading account securities. Securities held
to maturity are those that management has the positive intent and ability to
hold to maturity and are carried at amortized cost.

     Effective January 1, 1994, the corporation adopted Financial
Accounting Standards Board (FASB) Statement No. 115, "Accounting for Certain
Investments in Debt and Equity Securities." The standard requires that
securities available for sale be reported at fair value, with any net after-tax
unrealized gains (losses) reflected as a separate component of stockholders'
equity. Previously, debt securities were recorded at the lower of amortized
cost or fair value with any net unrealized losses included in earnings. In
connection with the adoption of Statement No. 115, the corporation transferred
securities netting to $767 million from the held to maturity portfolio to the
available for sale portfolio.

     Securities available for sale, which include marketable
equity securities, are those that management intends to hold for an indefinite
period of time, including securities used as part of the asset/liability
management strategy, and that may be sold in response to changes in interest
rates, prepayment risk, liquidity needs, the desire to increase capital, or
other similar factors.

     Any portion of unrealized loss on an individual security
deemed to be other than temporary is recognized as a realized loss in the
accounting period in which such determination is made. The specific
identification method is used to determine gains and losses on sales of
securities.

     Loans and Leases. Loans and leases are placed on nonaccrual
status either as a result of past-due status or a judgment by management that,
although payments are current, such action is prudent. Except in the case of
most consumer and residential real estate loans, loans and leases on which
payments are past due 90 days or more are placed on nonaccrual status unless
they are well-secured and in the process of normal collection or renewal.
Consumer loans, including residential real estate, are placed on nonaccrual
status at 120 days past due and generally charged off at 180 days past due.
When a loan is placed on nonaccrual status, all interest previously accrued in
the current year, but not collected, is reversed against interest income. Any
interest accrued in prior years is charged against the reserve for credit
losses. Assets can be returned to accrual status when they become current as to
principal and interest or demonstrate a period of performance under the
contractual terms, and, in management's opinion, are fully collectable.

     Foreclosed Property and Repossessed Equipment. Property and
equipment acquired through foreclosure (other real estate owned, or OREO) are
stated at the lower of cost or fair value less selling costs. Credit losses
arising at the time of foreclosure are charged against the reserve for credit
losses. Any additional writedowns to the carrying value of these assets that
may be required are charged to expense and recorded in a valuation reserve that
is maintained on an asset-by-asset basis.

     Reserve for Credit Losses. The corporation continually evaluates its 
reserve for credit losses by performing detailed reviews of certain individual 
loans and leases in view of the historic net charge-off experience of the 
portfolio, and evaluations of current and anticipated economic conditions and 
other pertinent factors. Based on these analyses, the reserve for credit 
losses is maintained at levels considered adequate by management to provide 
for loan and lease losses inherent in these portfolios.



                                      32


<PAGE>   26



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

     Loans and leases, or portions thereof, deemed uncollectable
are charged off against the reserve while recoveries of amounts previously
charged off are credited to the reserve. Amounts are charged off once the
probability of loss has been established, giving consideration to such factors
as the customer's financial condition, underlying collateral and guarantees,
and general and industry economic conditions.

     Mortgages Held for Resale. Mortgages held for resale are
recorded at the lower of aggregate cost or market value. Market value is
determined by outstanding commitments from investors or by current investor
yield requirements.

     Purchased Mortgage Servicing Rights (PMSRs). The acquisition
costs of bulk-servicing purchases and servicing rights acquired through the
purchase of mortgage loans originated by others, net of aggregate gains from
the sale of these purchased loans, are capitalized as PMSRs. The acquisition
costs capitalized do not exceed the present value of the expected net future
servicing income at the time of acquisition.

     The cost of PMSRs is amortized over the estimated period of
net servicing revenues. The corporation evaluates PMSRs for impairment by
making its best estimate of the undiscounted anticipated future net cash flows
considering market consensus prepayment predictions, portfolio prepayment
rates, the range of reported prepayment predictions, mortgage interest rates,
mortgage pipeline information, and the economic value of its purchased
servicing portfolio. If recorded balances for any of the disaggregated PMSRs
categories exceed the undiscounted anticipated future net cash flows, a current
impairment adjustment equal to the difference between the carrying value and
the undiscounted anticipated future net cash flows is recorded. The
corporation's method of disaggregation provides for the evaluation of PMSRs
that have similar economic characteristics, such as prepayment risk and credit
factors, and are within a reasonable range of purchase dates. The corporation
periodically reviews its method of disaggregation to ensure that it continues
to provide for the evaluation of PMSRs with similar underlying economic
characteristics. The corporation's methodology is to evaluate individual large
(bulk) servicing acquisitions and to evaluate correspondent acquisitions by
quarter of acquisition. Additionally, the corporation will prospectively
accelerate amortization of PMSRs if a change in expected future net servicing
income is indicated.

     Excess Cost over Net Assets of Subsidiaries Acquired. The
excess cost over net assets of subsidiaries acquired (goodwill) is amortized on
a straight-line basis over periods of up to 40 years. Goodwill relating to
banking subsidiaries acquired subsequent to 1981 is amortized over 25 years or
less. On a periodic basis, the corporation reviews goodwill for events or
changes in circumstances that may indicate that the carrying amount of goodwill
may not be recoverable.

     Other Intangible Assets. The excess of the purchase price
over the fair value of the tangible net assets of certain acquisitions has been
allocated to core deposits (core deposit intangibles) based on valuations, and
is amortized on a straight-line basis, generally over seven years. On a
periodic basis, the corporation reviews its intangible assets for events or
changes in circumstances that may indicate that the carrying amount of the
assets may not be recoverable.

     Trading Instruments. Financial instruments (including
derivatives) used for trading purposes are stated at market value. Realized and
unrealized gains and losses are currently recognized in net trading revenue.
Interest revenue arising from trading instruments is included in the income
statement as part of interest income.

     Income Taxes. The corporation changed its method of
accounting for income taxes from the deferred method to the liability method,
in accordance with FASB Statement No. 109, "Accounting for Income Taxes,"
effective January 1, 1993. This statement requires deferred tax assets and
liabilities to be recognized for the future tax consequences attributable to
differences between the financial statement carrying amounts of assets and
liabilities and their respective tax bases. Deferred tax assets and liabilities
are measured using enacted tax rates expected to apply to taxable income in the
years in which those temporary differences are expected to be recovered or
settled. The effect on deferred tax assets and liabilities of a change in tax
rates is recognized in income in the period the change is enacted.

                                      33


<PAGE>   27



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

     Interest-Rate Risk-Management Activities. The corporation
enters into interest-rate swaps to manage exposure to interest-rate risk. For
swaps that are designated and effective as hedges of assets and liabilities,
the net differential to be paid or received on the swaps is treated as an
adjustment to the yield on the hedged item. In addition, interest-rate swaps
that hedge securities available for sale are reported at fair value with
unrealized gains and losses reported in the same manner as the hedged item.

     The corporation applies hedge accounting to an interest-rate
swap if the asset or liability being hedged exposes the corporation to
interest-rate risk, and the swap is designated and effective as a hedge of
specific assets or liabilities or pools of assets or liabilities. To be
effective as a hedge, the interest-rate swaps must contribute to an overall
interest-rate sensitivity that is within the corporation's asset/liability
management guidelines and, for interest-rate swaps hedging a variable-rate
asset, there must be correlation between the interest-rate index on the asset
and the variable rate paid on the swap. Initial and ongoing correlation is
measured by statistical analysis of the relative movements of the interest-rate
indices over time. If correlation were to cease, hedge accounting would be
discontinued and the interest-rate swap would be accounted for as a trading
instrument.

    If an interest-rate swap is terminated, the gain or loss is
deferred and amortized over the shorter of the remaining contract life or the
maturity of the hedged item. If a hedged item is sold or settled or the balance
of the hedged item falls below the notional amount of the swap, hedge
accounting is discontinued to the extent that the notional amount exceeds the
balance, and accounting for trading instruments is applied.

    Earnings Per Share. Earnings per share is computed by
dividing earnings (after deducting dividends on preferred stock) by the
weighted average number of common shares and common stock equivalents
outstanding during the period, assuming the conversion of the convertible
preferred stock. Common stock equivalents include stock options and rights and
the dual convertible preferred (DCP) stock.

    Minority Interest. Minority interest represents the minority
stockholders' proportionate share of the equity of Fleet Mortgage Group (FMG).
At December 31, 1994 and 1993, the corporation owned approximately 81% of FMG's
common stock.

NOTE 2.
ACQUISITIONS

     On August 15, 1994, the corporation completed its acquisition
of Sterling Bancshares Corp. for approximately $125 million in stock, or $39.50
for each share of Sterling common stock. The acquisition agreement provided
Sterling stockholders with 1.096 shares of Fleet common stock for each share of
Sterling common stock, or 3,595,398 shares. The acquisition added approximately
$1 billion of assets to Fleet. The transaction was accounted for as a pooling
of interests. Due to the immateriality of this transaction, the corporation has
not restated prior periods, however all 1994 information has been restated to
include the acquisition as if it occurred on January 1, 1994.

     On January 27, 1995, the corporation completed its
acquisition of NBB Bancorp. The corporation issued approximately 6.2 million
treasury shares with an aggregate carrying value of approximately $200 million
as well as approximately $230 million in cash. In addition, Fleet issued 2.5
million warrants to purchase Fleet common stock to NBB stockholders with an
exercise price of $43.875 per share and a term of six years. The warrants are
exercisable beginning one year after closing the acquisition. The transaction
was accounted for under the purchase method of accounting. Goodwill and core
deposit premium amounts are being amortized on a straight-line basis over 15
years and 7 years, respectively.

     During 1994, Fleet signed a definitive agreement to purchase
Plaza Home Mortgage Corp. for $89 million in cash. This acquisition will add
approximately $9.2 billion in mortgage servicing and will expand Fleet's
mortgage banking franchise by adding 40 new offices. On December 28, 1994,
Fleet announced a merger proposal under which Fleet would acquire, at $20 per
share, all of the shares of FMG currently held by the minority stockholders. On
January 30, 1995, Fleet commenced a tender offer to reacquire such shares. The
aggregate amount of the transaction would be approximately $190 million. The
merger proposal is subject to obtaining certain approvals and other customary
conditions.

                                      34


<PAGE>   28



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 3.
SECURITIES

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
December 31                                               1994                                            1993                 
                                                   Gross        Gross                              Gross        Gross    
                                   Amortized    Unrealized    Unrealized    Market   Amortized   Unrealized   Unrealized    Market
Dollars in millions                   Cost         Gains        Losses      Value      Cost         Gains       Losses      Value
- ----------------------------------------------------------------------------------------------------------------------------------- 
<S>                                 <C>         <C>            <C>          <C>      <C>            <C>        <C>        <C>
Securities available for sale:                                                                                        
  U.S. Treasury and government                                                                                        
   agencies                          $ 2,577       $ -           $133      $ 2,444    $ 5,775       $180       $  5       $ 5,950
  Mortgage-backed securities           7,897         3            435        7,465      5,739        143          4         5,878
  State and municipal                     -          -              -            -        733         15          1           747
  Other debt securities                  180         -              1          179        250          7          -           257
- ----------------------------------------------------------------------------------------------------------------------------------- 
    Total debt securities             10,654         3            569       10,088     12,497        345         10        12,832
  Marketable equity securities           187         -             22          165         64         19          -            83
  Other securities                       100         -              -          100         16          -          -            16
- -----------------------------------------------------------------------------------------------------------------------------------
  Total securities available                                                                                          
   for sale                          $10,941       $ 3           $591      $10,353    $12,577       $364        $10       $12,931
- ----------------------------------------------------------------------------------------------------------------------------------- 
Securities held to maturity:                                                                                          
  State and municipal                $   843       $ 5           $  6      $   842    $    -        $  -        $ -       $     -
  Mortgage-backed securities              -          -              -            -      1,382         32          -         1,414
  U.S. Treasury and government                                                                                        
   agencies                               -          -              -            -         74          2          -            76
  Other debt securities                   48         -              -           48         13          -          -            13
- ----------------------------------------------------------------------------------------------------------------------------------- 
    Total debt securities                891         5              6          890      1,469         34          -         1,503
  Other securities                        -          -              -            -         77          -          -            77
- ----------------------------------------------------------------------------------------------------------------------------------- 
  Total securities held to                                                                                            
   maturity                          $   891       $ 5           $  6      $   890    $ 1,546       $ 34        $ -       $ 1,580
- ----------------------------------------------------------------------------------------------------------------------------------- 
</TABLE>

                                                                        
    Effective January 1, 1994, the corporation adopted FASB Statement No.
115, "Accounting for Certain Investments in Debt and Equity Securities." In
connection with the adoption of Statement No. 115, the corporation transferred
securities netting to $767 million from the held to maturity portfolio to the
available for sale portfolio.

    The securities available for sale portfolio had net unrealized losses
of $588 million at December 31, 1994. Accordingly, stockholders' equity has
been reduced by a valuation reserve of $374 million, which represents the
after-tax effect of the unrealized loss.

    At December 31, 1994, securities available for sale and securities
held to maturity with carrying values of $1.4 billion and $733 million,
respectively, were pledged to secure public deposits, securities sold under
agreements to repurchase, and for other purposes, compared to $6.6 billion and
$820 million, respectively, at December 31, 1993.

   Proceeds from sales of debt securities available for sale during 1994, 1993,
and 1992 were $21.0 billion, $6.8 billion, and $5.2 billion, respectively.
Gross gains of $19 million and gross losses of $34 million were realized on
those sales in 1994, gross gains of $233 million and gross losses of $49,000
were realized on those sales in 1993, and gross gains of $210 million and gross
losses of $6 million were realized on those sales in 1992. Net realized gains
on sales of marketable equity securities were $14 million, $49 million, and $3
million in 1994, 1993, and 1992, respectively. There were no sales of
securities held to maturity in 1994, 1993, or 1992.

    Income tax expense (benefit) on securities available for sale gains
(losses) was $(1) million in 1994, $117 million in 1993, and $83 million in
1992.

    The amortized cost and estimated market value of debt securities held
to maturity and securities available for sale by contractual maturity are shown
in the following table. Actual maturities will differ from contractual
maturities because borrowers have the right to call or prepay obligations with
or without call or prepayment penalties.

                                      35


<PAGE>   29



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
Maturities of Securities Held to Maturity
<CAPTION>
- --------------------------------------------------------------------------------
December 31, 1994              Within 1   1 to 5    5 to 10   After 10
Dollars in millions              Year      Years     Years     Years     Total
- --------------------------------------------------------------------------------
<S>                              <C>       <C>       <C>       <C>       <C>
Amortized cost:
  State and municipal            $552      $208      $ 63      $ 20      $843
  Other securities                 27        15         6        --        48
- --------------------------------------------------------------------------------
Total debt securities            $579      $223      $ 69      $ 20      $891
- --------------------------------------------------------------------------------
Percent of total
  debt securities                65.0%     25.0%      7.7%      2.3%      100%
Weighted average yield(a)         5.9       7.9       8.7       9.7       6.7
- --------------------------------------------------------------------------------
Market value                     $579      $221      $ 70      $ 20      $890
- --------------------------------------------------------------------------------
</TABLE>

(a) A tax-equivalent adjustment has been included in the calculations of the
    yields to reflect this income as if it had been fully taxable. The
    tax-equivalent adjustment is based upon the applicable federal and state 
    income tax rates.

<TABLE>
Maturities of Securities Available for Sale
<CAPTION>
- --------------------------------------------------------------------------------
December 31, 1994             Within 1   1 to 5    5 to 10   After 10
Dollars in millions             Year      Years     Years     Years      Total
- --------------------------------------------------------------------------------
<S>                             <C>       <C>       <C>       <C>       <C>
Amortized cost:           
                          
  U.S. Treasury and gov-  
    ernment agencies            $ -       $2,577    $ -       $ -       $ 2,577
  Mortgage-backed         
    securities                    -            3      67       7,827      7,897
  Other debt securities           -           86      80          14        180
- --------------------------------------------------------------------------------
Total debt securities           $ -       $2,666    $147      $7,841    $10,654
- --------------------------------------------------------------------------------
Percent of total          
  debt securities                 -         25.0%    1.4%       73.6%       100%
Weighted average yield(a)         -          5.4     7.0         6.6        6.3
- --------------------------------------------------------------------------------
Market value                    $ -       $2,534    $146      $7,408    $10,088
- --------------------------------------------------------------------------------
</TABLE>

(a) A tax-equivalent adjustment has been included in the calculations of the
    yield to reflect this income as if it had been fully taxable. The
    tax-equivalent adjustment is based upon the applicable federal and state 
    income tax rates.

NOTE 4.

<TABLE>
LOANS AND LEASES

<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------- 
December 31                                                                                                                  
Dollars in millions                                         1994           1993           1992           1991          1990  
- ----------------------------------------------------------------------------------------------------------------------------- 
<S>                                                        <C>            <C>           <C>            <C>          <C>      
Loans:                                                                                                                       
  Commercial and industrial                                $11,102        $11,104       $11,149        $10,435       $  8,093
  Consumer                                                   7,882          7,531         7,116          6,738          5,442
  Commercial real estate:                                                                                                    
    Construction                                               509            477         1,062          1,292          1,729
    Interim/permanent                                        3,830          3,917         3,798          4,061          2,070
  Residential real estate                                    2,937          2,052         2,154          2,402          1,448
  Other                                                        161            195           276            353              -
- ----------------------------------------------------------------------------------------------------------------------------- 
      Loans, net of unearned income                         26,421         25,276        25,555         25,281         18,782
- ----------------------------------------------------------------------------------------------------------------------------- 
Lease financing:                                                                                                             
  Lease receivables                                          1,396          1,161         1,165          1,632          1,903
  Estimated residual value                                     177            161           161            165            161
  Unearned income                                             (453)          (288)          (234)         (317)          (381)
- ----------------------------------------------------------------------------------------------------------------------------- 
      Lease financing, net of unearned income(a)             1,120          1,034         1,092          1,480          1,683
- ----------------------------------------------------------------------------------------------------------------------------- 
Total loans and leases, net of unearned income             $27,541        $26,310       $26,647        $26,761        $20,465
- ----------------------------------------------------------------------------------------------------------------------------- 
</TABLE>

(a) The corporation's leases consist principally of full-payout, direct
    financing leases. For federal income tax purposes, the corporation has the
    tax benefit of depreciation on the entire leased unit and interest on the 
    long-term debt. Deferred taxes arising from leveraged leases totaled 
    $51 million in 1994 and $13 million in 1993. Future minimum lease payments
    to be received are $379 million in 1995; $272 million, 1996; $210 million,
    1997; $173 million, 1998; $107 million, 1999; $255 million, 2000 and 
    thereafter.

   Total loans and leases include $554 million, primarily commercial and
commercial real estate (CRE) loans, subject to either repurchase by, or
loss-sharing arrangements with, the Federal Deposit Insurance Corp. (FDIC).

   As part of the acquisition of Maine Savings Bank (MSB) in 1991, specified
MSB loans that became classified prior to February 1, 1993, were put to a
special asset pool (MSB special asset pool). The MSB special asset pool
consisting of $161 million of loans at December 31, 1994, will be acquired by
the FDIC on February 1, 1996, for cash. Also, loans aggregating $393 million at
December 31, 1994, are subject to FDIC loss-sharing agreements, whereby the
FDIC generally reimburses Fleet for 80% of net charge-offs for periods ranging
from three to five years from the date of acquisition. The federal financial
assistance agreement with the FDIC relating to loans acquired as part of the
Bank of New England (BNE) acquisition expired on July 14, 1994. On this date,
Fleet retained the majority of the remaining putable loans ($1.8 billion).

   Certain directors and executive officers of the corporation and its
subsidiaries, including companies with which they are affiliated, borrowed from
the subsidiaries during 1994. Such loans were made in the ordinary course of
business under the subsidiaries' normal credit terms, including interest rate
and collateral.

                                      36

<PAGE>   30



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

   Loans to these individuals and affiliated companies were as follows.


<TABLE>
Related Party Loans

<CAPTION>
- -------------------------------------------------------------------------------
Dollars in millions
      Balance                                                      Balance
December 31, 1993        Additions         Repayments         December 31, 1994
- -------------------------------------------------------------------------------
        <S>                <C>               <C>                     <C>
        $261               $41               $94                     $208
- -------------------------------------------------------------------------------
</TABLE>


   Concentrations of Credit Risk. Although the corporation is engaged in
business nationwide, the lending done by the banking subsidiaries is primarily
concentrated in the Northeast.

NOTE 5.

<TABLE>
RESERVES FOR LOSSES

Reserve for Credit Loss Activity
                       

<CAPTION>
- -------------------------------------------------------------------------------
Year ended December 31 
Dollars in millions                             1994        1993        1992
- -------------------------------------------------------------------------------
<S>                                          <C>           <C>         <C>
Balance at beginning of year                  $1,000       $1,029      $1,021
Provision charged to income                       62          271         486
Loans and leases charged off                    (186)        (379)       (618)
Recoveries of loans and
  leases charged off                              82           89          73
Acquisitions/other                                (5)         (10)         67
- -------------------------------------------------------------------------------
Balance at end of year                        $  953       $1,000      $1,029
- -------------------------------------------------------------------------------
</TABLE>

   Acquisitions/other includes reserves acquired as a result of acquisitions,
offset in part by reserve transfers to the FDIC.

<TABLE>
Reserve for OREO Activity

<CAPTION>
- -------------------------------------------------------------------------------
Year ended December 31
Dollars in millions                                          1994        1993
- -------------------------------------------------------------------------------
<S>                                                         <C>         <C>
Balance at beginning of year                                $  30       $  12
Provision                                                      27          47
Dispositions, net                                             (20)        (29)
- -------------------------------------------------------------------------------
Balance at end of year                                      $  37       $  30
- -------------------------------------------------------------------------------
</TABLE>



NOTE 6.

<TABLE>
NONPERFORMING ASSETS


<CAPTION>
- -------------------------------------------------------------------------------
December 31
Dollars in millions                       1994   1993   1992    1991    1990
- -------------------------------------------------------------------------------
<S>                                      <C>    <C>     <C>   <C>     <C>
Nonperforming loans
  and leases:
  Current or less than
    90 days past due                     $ 114  $ 147   $ 359  $  313  $  328
  Noncurrent                               328    318     390     739     659
OREO                                        76    136     241     557     399
- -------------------------------------------------------------------------------
Total NPAs                                $518  $ 601   $ 990  $1,609  $1,386
- -------------------------------------------------------------------------------
NPAs as a percent of
  outstanding loans,
  leases, and OREO                        1.88%  2.27%   3.68%   5.89%   6.64%
- -------------------------------------------------------------------------------
Accruing loans and leases
  contractually past due
  90 days or more                        $  96  $  77   $ 118  $  163  $  157
===============================================================================
</TABLE>

   The corporation has no material outstanding commitments to lend additional
funds to customers whose loans have been placed on nonperforming status or the
terms of which have been modified.

   The gross interest income that would have been recorded if the nonperforming
loans and leases had been current in accordance with their original terms and
had been outstanding throughout the period (or since origination if held for
part of the period) was $41 million, $58 million, and $87 million in 1994,
1993, and 1992, respectively. The actual amount of interest income on those
loans included in net income for the period was $15 million, $16 million, and
$30 million in 1994, 1993, and 1992, respectively.

   Renegotiated loans that were returned to accrual status totaled $9 million
and $29 million at December 31, 1994 and 1993, respectively. These loans, which
are not included in nonperforming assets (NPAs), were renegotiated at existing
market interest rates and are performing in accordance with their renegotiated
terms. The average current yield on these loans was 8.3% and 7.4% at December
31, 1994 and 1993, respectively. In addition, approximately $2 million and $21
million of loans renegotiated in 1994 and 1993, respectively, are reflected in
NPAs as a sufficient payment performance history has not yet been established.



                                      37

<PAGE>   31


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 7.

PURCHASED MORTGAGE SERVICING RIGHTS

   The corporation's PMSRs activity for the years ended December 31, 1994,
1993, and 1992 is as follows.

<TABLE>
Purchased Mortgage Servicing Rights
- -----------------------------------------------------------------------------

<CAPTION>
Year ended December 31
Dollars in millions                             1994        1993         1992
- -----------------------------------------------------------------------------
<S>                                             <C>         <C>         <C>
Balance at beginning of year                    $560        $548         $511
Additions                                        374         255          148
Servicing sales                                  (22)         (3)          (4)
Amortization                                     (85)       (138)        (107)
Impairment charge                                 -         (102)          -
- -----------------------------------------------------------------------------
Balance at end of year                          $827        $560         $548
- -----------------------------------------------------------------------------
</TABLE>

NOTE 8.

RESTRUCTURING ACCRUAL

   The corporation recorded restructuring charges of $125 million and $44
million in connection with efficiency improvement programs during 1993 and
1994, respectively. These programs, which commenced in the third quarter of
1993 and continued into 1994, were intended to enhance the corporation's
competitive position through a comprehensive review of all its Northeast
banking, mortgage banking, and consumer finance activities and operations. The
charges included only identified direct and incremental costs associated with
these programs.  The components of the restructuring charges were as follows.

<TABLE>
Components of Restructuring Charges
- -----------------------------------------------------------------------------

<S>                                                                     <C>
Dollars in millions
- -----------------------------------------------------------------------------
Severance                                                                $ 83
Occupancy                                                                  50
Other (including project costs)                                            36
- -----------------------------------------------------------------------------
Total restructuring charges                                              $169
- -----------------------------------------------------------------------------
</TABLE>

   Severance charges include the cost of terminations, other benefits, and
outplacement costs. The occupancy charge consists of the cost of leases
expected to be terminated, space consolidation, and losses anticipated to be
incurred on the sale of certain vacated properties. Project costs represent
expenses incurred during the restructuring program.

   All funding for cash expenditures relating to the restructuring plan have
been made from the operating activities of the corporation. The corporation's
liquidity has not been significantly affected by these cash outlays. During
1994, $20 million of incremental costs has been incurred relating to the
restructuring plan and has not been charged against the restructuring accrual.
It is anticipated that approximately $38 million of additional incremental
costs will be incurred in 1995.

   The following table presents a summary of activity with respect to the
restructuring charges.

<TABLE>
Restructuring Accrual
- -----------------------------------------------------------------------------

<CAPTION>
Year ended December 31
Dollars in millions                                          1994        1993
<S>                                                          <C>         <C>
- -----------------------------------------------------------------------------
Balance at beginning of year                                 $119        $ -
Provision charged against income                               44         125
Cash outlays                                                  (69)         (6)
Noncash writedowns                                            (36)         -
- -----------------------------------------------------------------------------
Balance at end of year                                       $ 58        $119
- -----------------------------------------------------------------------------
</TABLE>



   The cash outlays made during 1994 relate primarily to severance costs and
project-related costs. Noncash writedowns relate to vacated facilities and
building and leasehold improvement write-offs. The majority of the remaining
cash outlays are expected to be made during 1995 and will consist primarily of
severance-related costs. Additional noncash writedowns are not expected to be
significant.

                                      38




<PAGE>   32
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 9.
<TABLE>
SHORT-TERM BORROWINGS
<CAPTION>
- -----------------------------------------------------------------------------------------------------------------------------------
                                                                               Securities
                                                                  Federal      Sold Under                     Other        Total
                                                                   Funds      Agreements to   Commercial   Short-Term    Short-Term
Dollars in millions                                              Purchased     Repurchase       Paper      Borrowings    Borrowings
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                                                <C>            <C>           <C>           <C>         <C>
1994
Balance at December 31                                             $1,410         $1,436         $  835       $2,270        $5,951
Highest balance at any month-end                                    1,993          5,106          1,199        4,456         9,469
Average balance for the year                                        1,572          2,859          1,005        2,209         7,645
Weighted average interest rate as of December 31                     4.76%          5.03%          5.96%        5.71%         5.29%
Weighted average interest rate paid for the year                     4.23           3.95           4.36         3.20          3.85
- -----------------------------------------------------------------------------------------------------------------------------------
1993
Balance at December 31                                             $  442         $1,519         $1,337       $4,809        $8,107
Highest balance at any month-end                                    1,238          2,302          1,415        4,809         8,107
Average balance for the year                                        1,021          1,690          1,036        2,224         5,971
Weighted average interest rate as of December 31                     3.01%          2.60%          3.38%        3.22%         3.12%
Weighted average interest rate paid for the year                     3.08           2.64           3.52         3.06          3.02
- -----------------------------------------------------------------------------------------------------------------------------------
1992
Balance at December 31                                             $  765         $2,115         $  743       $2,776        $6,399
Highest balance at any month-end                                      981          2,706            866        2,776         6,399
Average balance for the year                                          853          1,856            610        1,434         4,753
Weighted average interest rate as of December 31                     3.17%          2.91%          3.71%        4.26%         3.62%
Weighted average interest rate paid for the year                     3.33           2.97           4.20         3.83          3.45
- -----------------------------------------------------------------------------------------------------------------------------------
</TABLE>

   Federal funds purchased and securities sold under agreements to repurchase
generally mature within one to four days of the transaction date. Commercial
paper and other short-term borrowings generally mature within 90 days, although
commercial paper may have a term of up to 270 days.

   Total credit facilities available were $3.2 billion with $500 million
outstanding at December 31, 1994, compared to $2.6 billion with $940 million
outstanding at December 31, 1993. The amounts outstanding under the lines of
credit relate entirely to FMG at both December 31, 1994 and 1993. During 1994,
the corporation and its subsidiaries paid commitment fees ranging from 0.125%
to 0.25% on the lines.

NOTE 10.

LONG-TERM DEBT

   During 1994, the corporation filed a universal shelf registration statement
with the Securities and Exchange Commission (SEC), which combined existing debt
and preferred stock shelf registrations with a registration of an additional
$500 million of securities. This universal shelf registration provides for the
issuance of common and preferred stock, senior or subordinated debt securities,
and other debt securities. This universal shelf registration provided for the
issuance of an aggregate $1.1 billion in securities, all of which remain
available for issuance at December 31, 1994.


                                      39

<PAGE>   33


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
<TABLE>
   The following table presents components of long-term debt for the parent
company and its affiliates.

<CAPTION>
Long-Term Debt
- -----------------------------------------------------------------------------
December 31                                    Maturity
Dollars in millions                              Date        1994       1993
- -----------------------------------------------------------------------------
<S>                                           <C>           <C>        <C>
Senior notes and debentures
Parent company:
  MTNs 5.17%-10.22%                           1994-1997     $   80     $  280
  9.375%-11.75% notes                              1994         -         115
  5.625% notes                                     1995        200        200
  7.65% notes                                      1997        100        100
  7.25% notes                                 1997-1999        400         -
  Other                                                          1          1
- -----------------------------------------------------------------------------
    Total parent company                                       781        696
- -----------------------------------------------------------------------------
Affiliates:
  MTNs 5.35%-7.48%                            1994-2003        285        373
  Floating-rate notes                              1994         -         250
  Floating-rate notes                              1995        400        400
  9.80% notes                                      1995        250        250
  Floating-rate bank notes                         1995        250         -
  9.98% notes                                      1996         70         70
  6.125% notes                                     1997        150        150
  6.50% notes                                      1999        150        150
  Other                                                         37         18
    Total affiliates                                         1,592      1,661
      Total senior notes
        and debentures                                       2,373      2,357

Subordinated notes and debentures:(a)
  Floating-rate subordinated notes                 1998        100        100
  7.625% subordinated notes                        1999        150        150
  9.00%-9.90% subordinated notes                   2001        325        325
  6.875% subordinated notes                        2003        150        150
  8.125% subordinated notes                        2004        250        250
  8.625% subordinated notes                        2007        107        107
  Other                                                          2          5
      Total subordinated notes
        and debentures                                       1,084      1,087
- -----------------------------------------------------------------------------
Total long-term debt                                        $3,457     $3,444
- -----------------------------------------------------------------------------
</TABLE>

(a) At December 31, 1994 and 1993, all subordinated debt was at the parent
    company with the exception of $400,000 at an affiliate in 1993, and is 
    included in total risk-based capital.

   The $200 million of 5.625%, $100 million of 7.65%, and $400 million of 7.25%
notes provide for single principal payments and are not redeemable prior to
maturity. The fixed-rate subordinated notes all provide for single principal
payments at maturity.

   Long-term senior borrowings of affiliates include $285 million of medium-term
notes (MTNs), $150 million of 6.125% notes and $150 million of 6.50% notes
issued by FMG, and $250 million of 9.80% and $70 million of 9.98% notes issued
by Fleet Financial Corp. The $400 million of floating-rate notes due 1995 were
issued by subsidiary banks. The rate floats with the London Interbank Offered
Rate (LIBOR), and the notes are secured by the banks' qualifying student loan
portfolios or collateralized by mortgage-backed securities (MBS). The $250
million of floating-rate bank notes due 1995 were issued by subsidiary banks.
The rate floats with the federal funds rate.

   All the floating-rate subordinated notes due 1998 are redeemable at the
option of the corporation, in whole or in part, at their principal amount plus
accrued interest. These notes pay interest based on the three-month LIBOR,
reset quarterly.

   The aggregate payments required to retire long-term debt are: 1995, $1,252
million; 1996, $170 million; 1997, $502 million; 1998, $139 million; 1999, $500
million; 2000 and thereafter, $894 million.


NOTE 11.

PREFERRED STOCK
- -----------------------------------------------------------------------------

<TABLE>
<CAPTION>
December 31
Dollars in millions, except per share data                    1994       1993
- -----------------------------------------------------------------------------
<S>                                                           <C>        <C>
10.12% Series III perpetual preferred stock, $1
  par, 519,758 shares issued and outstanding
  at December 31, 1994 and 1993                               $ 50       $ 50
9.375% Series IV perpetual preferred stock, $1
  par, 478,838 shares issued and outstanding
  at December 31, 1994 and 1993                                 46         46
Preferred stock with cumulative and
  adjustable dividends, $1 par, 1,000,000
  shares issued and outstanding at
  December 31, 1993                                             -          49
Preferred stock with cumulative and
  adjustable dividends, $20 par, 1,500,000
  shares issued and outstanding at
  December 31, 1993                                             -          73
Dual convertible preferred stock $200 stated
  value, 1,415,000 shares issued and out-
  standing at December 31, 1994 and 1993                       283        283
- -----------------------------------------------------------------------------
Total                                                         $379       $501
- -----------------------------------------------------------------------------
</TABLE>

   During 1994, the corporation called for redemption all of its $1 par and $20
par adjustable-rate preferred stock. The redemption price was $50 for each
share of $1 par and $20 par adjustable-rate preferred stock plus accrued
dividends.

   The Series III perpetual preferred stock is redeemable at the option of
Fleet on or after June 1, 1996, at $105.06 per share ($26.265 per depositary
share), declining each year to $100 per share ($25 per depositary share) on or
after June 1, 2001, plus accrued and unpaid dividends. 

                                      40

<PAGE>   34


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

thereon. The Series IV perpetual preferred stock is redeemable at the option
of Fleet on or after December 1, 1996, at $100 per share ($25 per depositary
share), plus accrued and unpaid dividends thereon. Except in certain
circumstances, the holders of the preferred stock have no voting rights.

   In connection with the acquisition of BNE in 1991, the corporation issued to
limited partnerships managed by affiliates of Kohlberg, Kravis, Roberts & Co.
$283 million of DCP stock, $200 stated value, convertible into approximately 16
million shares of Fleet common stock at a conversion price of $17.65 per common
share. Shares of DCP stock carry limited voting rights until conversion and
will pay dividends equal to 50% of the common dividends paid (if any, in excess
of $15 million) by Fleet Banking Group, a wholly-owned subsidiary of the
corporation, which owns all of the common stock of Fleet Bank of Massachusetts
and Fleet Bank, N.A. (Conn.). No such dividends have been declared to date nor
are any anticipated to be declared in 1995.

   In certain instances, no sooner than six years after issuance (four years
with regulatory approval, or earlier if certain capital ratios of Fleet are not
met), DCP stockholders can convert their stock into a 50% interest of Fleet
Banking Group. However, Fleet will have the option to redeem DCP stock at a
redemption price equal to 50% of the appraised value of Fleet Banking Group
less the sum of (1) the market value of the shares of Fleet common stock into
which the DCP stock is then convertible (and such shares of common stock will
be distributed to the holders of the DCP stock), and (2) the value of the
rights referred to below. Fleet has the option to pay such redemption price in
cash or in any combination of Fleet securities having a realizable market value
equal to such redemption price. It is the corporation's intent to exercise its
unilateral right to issue shares of its own common stock in connection with
such a conversion, and the corporation has reserved shares of its common stock
for this purpose.

   In addition, Fleet issued to the holders of the DCP stock nontransferable
rights to purchase 6,500,000 shares of common stock at an exercise price of
$17.65 per share (the rights). The rights, which are exercisable immediately,
will expire on July 12, 2001, and are not transferable. Fleet has the option to
pay appreciation on the rights in lieu of delivering the shares upon exercise.


NOTE 12.

COMMON STOCK

   At December 31, 1994, Fleet had 300 million shares of $1 par value common
stock authorized and 135 million shares outstanding. Shares reserved for future
issuance in connection with the corporation's stock plans, the DCP stock, the
rights, and stock options totaled 45 million.

   During 1994, the corporation purchased a total of 6.5 million shares of
Fleet common stock in the public market at a total cost of $250 million, of
which 6.2 million shares were issued to NBB stockholders in January 1995 when
the acquisition was completed. Refer to Note 2 for more information on the NBB
acquisition.

   Fleet's Board of Directors declared a dividend of one preferred share
purchase right for each outstanding share of Fleet common stock in 1990. Under
certain conditions, a right may be exercised to purchase 1/100 of the
corporation's cumulative participating preferred stock at a price of $50,
subject to adjustment. The rights become exercisable if a party acquires 10% or
more (in the case of certain qualified investors, 15% or more) of the issued
and outstanding shares of Fleet common stock, or after the commencement of a
tender or exchange offer for 10% or more of the issued and outstanding shares.
When exercisable under certain conditions, each right would entitle the holder
to receive upon exercise of a right that number of shares of common stock
having a market value of two times the exercise price of the right. The rights
will expire in the year 2000 and may be redeemed in whole, but not in part, at
a price of $0.01 per share at any time prior to expiration or the acquisition
of 10% of Fleet common stock.

NOTE 13.

EMPLOYEE BENEFITS

   Stock Option Plan. The corporation has a stock option plan under which key
employees may be granted options and stock appreciation rights (SARs) at not
less than fair market value at the date of grant. In most cases, options
granted under the plan vest in five equal installments and expire at the end of
ten years. Option plans resulted in charges to expense of $5 million in 1994,
$2 million in 1993, and $7 million in 1992. At December 31, 1994, 1993, and
1992, exercisable options totaled 2,191,502, 1,832,072, and 1,516,846,
respectively. The following table shows the activity for the plans.

                                      41

<PAGE>   35

                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
Stock Options
- -----------------------------------------------------------------------------
<CAPTION>
                                             1994         1993        1992
- -----------------------------------------------------------------------------
<S>                                        <C>          <C>         <C>
Balance at January 1                       5,378,562    4,249,946   3,358,596
Granted                                    2,061,796    1,747,200   1,588,550
Exercised                                    562,078      474,584     637,100
Expired or canceled                          287,260      144,000      60,100
- -----------------------------------------------------------------------------
Balance at December 31(a)                  6,591,020    5,378,562   4,249,946
- -----------------------------------------------------------------------------
                                           
                                              1994         1993        1992
Price range -- high                         --------     --------    --------
Balance at January 1                          $37.31       $30.31      $29.19
Granted                                        36.94        37.31       30.31
Exercised                                      32.75        28.44       26.63
Expired or canceled                            36.94        32.75       26.63
- -----------------------------------------------------------------------------
Balance at December 31                        $37.31       $37.31      $30.31
- -----------------------------------------------------------------------------

                                              1994         1993        1992
Price range -- low                          --------     --------    --------  
Balance at January 1                          $11.00       $11.00     $  5.69
Granted                                        20.76        29.19       27.56
Exercised                                      11.13        11.69        5.69
Expired or canceled                            11.69        11.69       11.69
- -----------------------------------------------------------------------------
Balance at December 31                        $11.00       $11.00      $11.00
- -----------------------------------------------------------------------------
</TABLE>                          

(a) At December 31, 1994, 1,359,994 options were issued in tandem with SARs that
    entitle the holder to tender an option for cancelation and receive the
    appreciation in value in cash and common stock of the corporation.

   Restricted Stock Plan. The corporation has a restricted stock plan under
which key employees are awarded shares of the corporation's common stock
subject to certain vesting requirements. With respect to stock granted in 1994,
restrictions lapse, in whole or in part, on the third anniversary of the date
of the agreement awarding such restricted stock only if certain preestablished
performance goals related to earnings per share are attained. With respect to
stock granted prior to 1994, restrictions lapse on the fifth anniversary of the
date of the agreement awarding such restricted stock (or sooner if the price of
Fleet common stock attains certain levels). In accordance with the terms of the
award, the restrictions lapsed as of January 1, 1995, with respect to 50% of
the 105,000 shares awarded in 1991. As of December 31, 1994 and 1993, 231,250
grants and 140,000 grants were outstanding, respectively, with an average grant
price of $29.17 and $24.11, respectively.

   Pension Plans. The corporation maintains a noncontributory, defined-benefit
retirement and pension plan covering substantially all employees. The
corporation maintains a supplemental plan to provide benefits to certain
employees whose calculated benefits under the qualified plan exceeds the
Internal Revenue Service (IRS) limitation. Benefit payments to retired
employees are based upon years of service and a percentage of qualifying
compensation during the final years of employment. The amounts contributed to
the plan are determined annually based upon the amount needed to satisfy the
Employee Retirement Income Security Act (ERISA) funding standards. Assets of
the plans are primarily invested in listed stocks, corporate obligations, and
U.S. Treasury and government agency obligations.

<TABLE>
Funded Status of Plans
- -------------------------------------------------------------------------------
<CAPTION>

                                                    Qualified      Nonqualified
                                                      Plans           Plans          
December 31                              
Dollars in millions                                1994    1993    1994    1993
- -------------------------------------------------------------------------------
<S>                                                <C>     <C>     <C>     <C>
Actuarial present value of
  accumulated benefit obligations:
  Vested benefits                                  $109    $ 86    $ 13    $ 11  
  Nonvested benefits                                 17      13       1       1
- -------------------------------------------------------------------------------
Accumulated benefit obligations                     126      99      14      12
Additional benefits related to                
  future compensation levels                         67      84      11       4
- -------------------------------------------------------------------------------
Projected benefits obligation                 
  rendered to date                                  193     183      25      16
Plan assets at fair value                           171     178      -       -
- -------------------------------------------------------------------------------
Plan assets in excess of (less than)          
  projected benefit obligations                     (22)     (5)    (25)    (16)
Unrecognized net transition (asset)           
  obligation being amortized                         (6)     (6)      2       2
Unrecognized prior service cost               
  being amortized                                    19      13       9       1 
Unrecognized net loss from past               
  experience different from that              
  assumed                                            18      33       5       6 
Additional amounts recognized                 
  due to minimum level funding                       -       -       (5)     (5)
- -------------------------------------------------------------------------------
Prepaid (accrued) pension cost                     $ 9     $ 35    $(14)   $(12)
- -------------------------------------------------------------------------------
</TABLE>

<TABLE>
Components of Pension Expense
Year ended December 31
<CAPTION>
Dollars in millions                             1994         1993        1992
- -------------------------------------------------------------------------------
<S>                                             <C>          <C>         <C>
Service cost for benefits
  earned during the period                      $ 24         $ 20        $ 17
Interest cost on projected
  benefit obligation                              17           14          11
Actual return on plan assets                       1          (14)        (10)
Net amortization and deferral                    (13)           2          (2)
- -------------------------------------------------------------------------------
Net pension expense                             $ 29         $ 22        $ 16
- -------------------------------------------------------------------------------
</TABLE>


   For December 31, 1994, 1993, and 1992, the assumed discount rates were
8.50%, 7.25%, and 7.85%, respectively, while the rate of increase in
compensation levels used to measure the projected benefit obligation was 5.00%
in 1994, 1993, and 1992. The expected long-term rate-of-return on plan assets
was 8.85% for 1994 and 1993 and 9.00% for 1992. During 1994, the mortality table
was revised to the 1983 Group Annuity Mortality Table. The assumed discount rate
change reflects the substantial increase in the level of

                                      42

<PAGE>   36


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

interest rates during 1994, while the revised mortality table reflects the
improvement in life expectancy.

   Postretirement Healthcare Benefits. In addition to providing pension
benefits, the corporation provides healthcare cost assistance and life
insurance benefits for retired employees. The cost of providing these benefits
was $7 million, $10 million, and $8 million in 1994, 1993, and 1992,
respectively.

   The following table presents the plan's funded status reconciled with
amounts recognized on the corporation's balance sheet.

<TABLE>
Funded Status of Postretirement Plan
- -------------------------------------------------------------------------------

<CAPTION>
December 31
Dollars in millions                                              1994    1993
- -------------------------------------------------------------------------------
<S>                                                             <C>     <C>
Accumulated postretirement benefit obligation:
  Retirees                                                      $  53   $  61
  Fully eligible active plan participants                           5      11
  Other active plan participants                                    3       3
- -------------------------------------------------------------------------------
    Total accumulated postretirement
      benefit obligation                                           61      75
Plan assets                                                         -       -
- -------------------------------------------------------------------------------
Plan assets in excess of (less than)
  projected benefit obligation                                    (61)    (75)
Unrecognized net gain                                             (11)     -
Unrecognized transition obligation                                 69      72
- -------------------------------------------------------------------------------
Accrued postretirement benefit cost                             $  (3)  $  (3)
- -------------------------------------------------------------------------------
</TABLE>


   The components of the net periodic postretirement benefit cost of $7 million
and $10 million for the years ended December 31, 1994 and 1993, respectively,
include interest, amortization of the transition obligation, and amortization
of gains (losses) of $4 million, $4 million, and $(1) million, respectively,
for 1994 compared to $6 million, $4 million, and $0, respectively for 1993. The
transition obligation, which represents the unfunded accumulated benefit
obligation as of January 1, 1993, is being amortized on a straight-line basis
over 20 years. Discount rates of 8.50% and 7.25% were used in determining the
accumulated postretirement benefit obligation for the years ended December 31,
1994 and 1993, respectively. During 1994, the mortality table was revised to
the 1983 Group Annuity Mortality Table. The assumed discount rate change
reflects the substantial increase in the level of interest rates during 1994,
while the revised mortality table reflects the improvement in the life
expectancy. The healthcare cost-trend rate is 10.50% for 1995, decreasing
gradually to 4.50% through the year 2001, and level thereafter. The healthcare
cost-trend rate assumption has a minimal effect on the amounts reported. For
example, increasing the assumed healthcare cost-trend rate by one percentage
point in each year would increase the accumulated postretirement benefit
obligation as of December 31, 1994, by $1.1 million, and the aggregate of the
service cost and interest cost components of the net periodic postretirement
benefit cost for 1994 by approximately $83,000.

   Postemployment benefits. In 1994, the corporation adopted the provisions of
FASB Statement No. 112 "Employers' Accounting for Postemployment Benefits." The
initial impact of adopting this statement was immaterial.

   Other Plans. Fleet and its subsidiaries have various savings and thrift
plans covering substantially all employees. The corporation's savings and
thrift plan expense was $21 million, $15 million, and $14 million for 1994,
1993, and 1992, respectively.

NOTE 14.

INCOME TAXES

   The corporation changed its method of accounting for income taxes from the
deferred method to the liability method as required by FASB Statement No. 109,
"Accounting for Income Taxes," effective January 1, 1993. Due to immateriality,
the effect of this accounting change was not separately disclosed in the prior
year's financial statements.

   The effects of temporary differences that give rise to significant portions
of the deferred tax assets and deferred tax liabilities at December 31, 1994
and 1993, are as follows.



<TABLE>
Net Deferred Tax Assets
- --------------------------------------------------------------------------------

<CAPTION>
December 31
Dollars in millions                                              1994    1993
- --------------------------------------------------------------------------------
<S>                                                              <C>     <C>
Deferred tax assets:
  Reserve for credit losses                                      $358    $341
  Reserve for unrealized gains (losses) on
    securities available for sale                                 214      -
  Core deposit intangibles                                         66      69
  Expenses not currently deductible                                50      93
  Mortgage banking                                                 -       92
  Other                                                           163     118
- --------------------------------------------------------------------------------
    Total gross deferred tax assets                               851     713
      Less: valuation reserve                                       6       5
- --------------------------------------------------------------------------------
        Deferred tax assets                                       845     708
- --------------------------------------------------------------------------------
Deferred tax liabilities:
  Lease financing                                                 154     138
  Mortgage banking                                                 84       -
  Purchase accounting adjustments, net                             66      78
  Subsidiary stock transaction                                     49      50
  Depreciation                                                     29      29
  Other                                                           111      53
- --------------------------------------------------------------------------------
        Total gross deferred tax liabilities                      493     348
- --------------------------------------------------------------------------------
Net deferred tax assets                                          $352    $360
- --------------------------------------------------------------------------------

</TABLE>
                                      43
<PAGE>   37


                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

   Deferred tax assets, net of the valuation reserve, are expected to be
realized through carryback of taxable income in prior years, the reversal of
existing deferred tax liabilities and from the recognition of future taxable
income. The valuation reserve of $6 million and $5 million at December 31, 1994
and 1993, respectively, was established to reflect that portion of deferred tax
assets that more likely than not will not be realized for state income tax
purposes.  The deferred tax accounts have been adjusted for differences in
prior year tax return filings and the IRS settlements.

   The deferred tax expense (benefit) of $62 million and $(114) million in 1994
and 1993, respectively, includes an expense (benefit) of $1 million and $(3)
million, respectively, due to a change from the beginning of the year in the
deferred tax asset valuation reserve.

<TABLE>

Income Tax Expense (Benefit)
- -----------------------------------------------------------------------------
<CAPTION>
December 31
Dollars in millions                             1994        1993         1992
- -----------------------------------------------------------------------------
<S>                                           <C>           <C>          <C>
Current income taxes:
  Federal                                       $267       $ 336         $165
State and local                                   69         105           61
- -----------------------------------------------------------------------------
                                                 336         441          226
Deferred income tax expense (benefit):
  Federal                                         49         (85)          (1)
  State and local                                 13         (29)           3
- -----------------------------------------------------------------------------
                                                  62        (114)           2
Total:
  Federal                                        316         251          164
  State and local                                 82          76           64
- -----------------------------------------------------------------------------
                                                $398       $ 327         $228
- -----------------------------------------------------------------------------
</TABLE>


   The tax effects of timing differences that give rise to a significant portion
of deferred tax expense (benefit) for the year ended December 31, 1992, are as
follows.

<TABLE>

Components of Deferred Income Tax Expense
- -----------------------------------------------------------------------------
<CAPTION>
December 31
Dollars in millions                                                      1992
- -----------------------------------------------------------------------------
<S>                                                                      <C>
Gain on partial sale of FMG                                              $ 49
Provision for credit losses                                                16
Pension funding                                                            (6)
Lease financing transactions                                               (9)
Expenses not currently deductible                                         (14)
Purchase accounting adjustments                                           (17)
Other, net                                                                (17)
- -----------------------------------------------------------------------------
Total deferred income tax expense                                        $  2
- -----------------------------------------------------------------------------
</TABLE>

   The income tax expense for the years ended December 31, 1994, 1993, and 1992,
varied from the amount computed by applying the statutory income tax rate to
income before taxes. The reasons for the differences are as follows.

<TABLE>

Statutory Rate Analysis
- -----------------------------------------------------------------------------
<CAPTION>
December 31                                     1994        1993         1992
- -----------------------------------------------------------------------------
<S>                                           <C>           <C>          <C>
Tax at statutory rate                         35.0%         35.0%        34.0%
Increases (decreases) in taxes 
 resulting from:
  Tax-exempt income                           (1.6)         (2.0)        (3.0)
  Alternative minimum tax                        -             -         (1.4)
  State and local income taxes, net
    of federal income tax benefit              5.2           6.0          8.2
  Other, net                                   0.3           0.9          6.4
- -----------------------------------------------------------------------------
Effective tax rate                            38.9%         39.9%        44.2%
- -----------------------------------------------------------------------------
</TABLE>


NOTE 15.

TRADING ACTIVITIES AND OTHER DERIVATIVE FINANCIAL INSTRUMENTS, AND
OFF-BALANCE-SHEET ITEMS

   Trading Activities. All of the corporation's trading positions are currently
stated at market value with realized and unrealized gains and losses reflected
in other noninterest income. The corporation recognized trading income of $20
million, $28 million, and $21 million for 1994, 1993, and 1992, respectively.
Trading income comprises gains and losses recorded on the corporation's trading
debt securities, foreign exchange contracts, and interest-rate contracts.

   Trading positions in debt securities consist of U.S. federal and state
government and agency securities. The types of interest-rate contracts traded
include interest-rate swaps, caps, floors, and collars as well as futures and
option contracts. Foreign exchange contracts consist primarily of foreign
exchange forwards and foreign currency options and futures contracts.

   The following table represents the notional or contractual amount of Fleet's
off-balance-sheet trading instruments and related credit exposure. Notional
principal amounts are a measure of the volume of agreements transacted, but the
level of credit risk is significantly less. The amount of credit risk can be
estimated by calculating the cost to replace, on a present value basis and at
current market rates, all profitable contracts outstanding at year-end. The
counterparties with which Fleet has the largest credit exposure are highly
rated commercial banks, investment banks, or their subsidiaries.

                                      44
<PAGE>   38



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
 Trading Instruments with Off-Balance-Sheet Risk
- ------------------------------------------------------------------------------
<CAPTION>
                                                Contract or
                                                  Notional           Credit
                                                   Amount           Exposure
- ------------------------------------------------------------------------------
December 31                                    1994     1993     1994    1993
Dollars in millions
- ------------------------------------------------------------------------------
<S>                                           <C>       <C>       <C>     <C>
Interest-rate contracts                       $4,837    $2,971    $49     $31
Foreign exchange contracts                     1,216     1,323     18      40
- ------------------------------------------------------------------------------
</TABLE>

   The amounts disclosed below represent the end-of-period fair value of
derivative financial instruments held or issued for trading purposes and the
average aggregate fair values during the year for those instruments.

<TABLE>
Trading Instruments
- ------------------------------------------------------------------------------
<CAPTION>
                                                          Fair Value  Average
December 31, 1994                                          (Carrying    Fair
Dollars in millions                                         Amount)     Value
- ------------------------------------------------------------------------------
<S>                                                          <C>       <C>
Interest-rate contracts:
  Assets                                                    $ 41       $ 30
  Liabilities                                                (34)       (19)

Foreign exchange contracts:
  Assets                                                      18         29
  Liabilities                                                (16)       (23)
- ------------------------------------------------------------------------------
</TABLE>


   Interest-Rate Risk-Management Activities. The corporation's principal
objective in holding or issuing derivatives for purposes other than trading is
interest-rate risk management. The operations of Fleet are subject to a risk of
interest-rate fluctuations to the extent that there is a difference between the
amount of the corporation's interest-earning assets and the amount of
interest-bearing liabilities that mature or reprice in specified periods. The
principal objective of Fleet's asset/liability management activities is the
management of interest-rate risk and liquidity within parameters established by
various boards of directors. The corporation enters into various interest-rate
swap agreements to achieve this objective.

   The following table presents the notional amount and fair value of
interest-rate risk-management swaps at December 31, 1994 and 1993.

<TABLE>
Interest-Rate Risk-Management Instruments
- ------------------------------------------------------------------------------
<CAPTION>

December 31                                        1994             1993
                                              Notional  Fair   Notional  Fair
Dollars in millions                            Amount   Value   Amount   Value
- ------------------------------------------------------------------------------
<S>                                           <C>      <C>      <C>      <C>
Interest-rate swaps:
  Receive-fixed/pay-variable                  $2,388    $ (35)  $2,249   $ 71
  Pay-fixed/receive-variable                      -        -       985    (10)
  Basis swaps                                  3,000       (1)      -      -
  Index-amortizing swaps                       2,770     (134)   2,770      9
- ------------------------------------------------------------------------------
Total                                         $8,158    $(170)  $6,004   $ 70
- ------------------------------------------------------------------------------
</TABLE>

   The corporation's interest-rate risk-management swaps had an exposure to
credit risk of $25 million at December 31, 1994, versus $125 million at
December 31, 1993. The credit exposure represents the cost to replace, on a
present value basis and at current market rates, all profitable contracts
outstanding at year-end. The decrease in the credit exposure from year to year
reflects the receipt of payments upon termination of swaps and the decrease in
market value of the remaining swaps.

   During 1994, Fleet terminated its entire portfolio of pay-fixed swaps
resulting in a net deferred gain of $61 million to be amortized over the
remaining contract life of the interest-rate swaps, approximately four years.

<TABLE>
Other Financial Instruments
- ------------------------------------------------------------------------------
<CAPTION>                                                     Contract or
Dollars in millions                                         Notional Amount
December 31                                                1994         1993
- ------------------------------------------------------------------------------
<S>                                                      <C>         <C>
Other financial instruments whose
notional or contractual amounts exceed
the amount of potential credit risk:

  Commitments to sell loans                              $  1,884    $  3,106
  Commitments to originate or purchase loans                  355       1,918
  Assets sold with recourse                                   225         291
- ------------------------------------------------------------------------------

Financial instruments whose notional or 
contractual amounts represent 
potential credit risk:

  Commitments to extend credit                             15,242      14,136
  Letters of credit, financial guarantees,
    and foreign office guarantees
     (net of participations)                                 1,272       1,303
- ------------------------------------------------------------------------------
</TABLE>


   Commitments to sell loans have off-balance-sheet market risk to the extent
that the corporation does not have available loans to fill those commitments,
which would require the corporation to purchase loans in the open market.
Commitments to originate or purchase loans have off-balance-sheet market risk
to the extent the corporation does not have matching commitments to sell loans
obtained under such commitments, which could expose the corporation to
lower-of-cost or market-valuation adjustments in a rising interest-rate
environment.

   Commitments to extend credit are agreements to lend to customers in
accordance with contractual provisions. These commitments usually are for
specific periods or contain termination clauses and may require the payment of
a fee. The total amounts of unused commitments do not necessarily represent
future cash requirements in that commitments often expire without being drawn
upon.


                                      45

<PAGE>   39


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

<TABLE>
Commitments to Extend Credit
- ------------------------------------------------------------------------------
December 31

<CAPTION>
Dollars in millions                                        1994         1993
- ------------------------------------------------------------------------------
<S>                                                      <C>         <C>
Commercial and industrial loans                          $  7,851    $  5,966
Revolving, open-end loans secured by 
  residential properties (e.g., home 
  equity lines)                                             2,460       2,550
Credit card lines                                           2,998       1,828
Commercial real estate                                        873         600
Other unused commitments                                    1,060       3,192
- ------------------------------------------------------------------------------
Total                                                     $15,242     $14,136
- ------------------------------------------------------------------------------
</TABLE>

   Letters of credit and financial guarantees are agreements whereby the
corporation guarantees the performance of a customer to a third party.
Collateral is required to support letters of credit in accordance with
management's evaluation of the creditworthiness of each customer. The credit
risk assumed in issuing letters of credit is essentially equal to that in other
lending activities. Management does not anticipate any material losses as a
result of these transactions.

NOTE 16.

FAIR VALUE OF FINANCIAL INSTRUMENTS

   Fair value estimates are made as of a specific point in time based on the
characteristics of the financial instruments and relevant market information.
Where available, quoted market prices are used. In other cases, fair values are
based on estimates using present value or other valuation techniques. These
techniques involve uncertainties and are significantly affected by the
assumptions used and judgments made regarding risk characteristics of various
financial instruments, discount rates, estimates of future cash flows, future
expected loss experience, and other factors. Changes in assumptions could
significantly affect these estimates and the resulting fair values. Derived
fair value estimates cannot be substantiated by comparison to independent
markets and, in many cases, could not be realized in an immediate sale of the
instrument. Also, because of differences in methodologies and assumptions used
to estimate fair values, Fleet's fair values should not be compared to those of
other financial institutions.

   Fair value estimates are based on existing financial instruments without
attempting to estimate the value of anticipated future business and the value
of assets and liabilities that are not considered financial instruments.
Accordingly, the aggregate fair value amounts presented do not purport to
represent the underlying market value of the corporation.

   The following describes the methods and assumptions used by Fleet in
estimating the fair values.

   Cash and Cash Equivalents. The carrying amounts reported in the balance
sheet approximate fair values because maturities are less than 90 days.

   Securities. Fair values are primarily based on quoted market prices.

   Loans. The fair values of commercial, CRE, and certain consumer loans are
estimated by discounting the contractual cash flows using interest rates
currently being offered for loans with similar terms to borrowers of similar
credit quality. For certain variable-rate consumer loans, including home equity
lines of credit and credit card receivables, the carrying amounts approximate
fair value. This method of estimating the fair value of the credit card
portfolio excludes the value of the ongoing customer relationships, a factor
that can represent a significant premium over book value. For residential real
estate loans, fair value is estimated by reference to quoted market prices for
securities backed by similar types of loans adjusted for servicing costs. For
nonperforming loans and certain loans where the credit quality of the borrower
has deteriorated significantly, fair values are estimated by discounting
expected cash flows at a rate commensurate with the risk associated with the
estimated cash flows, based on recent appraisals of the underlying collateral
or by reference to recent loan sales.

   Mortgages Held for Resale. Fair value is estimated using the quoted market
prices for securities backed by similar types of loans and current dealer
commitments to purchase loans. These loans are priced to be sold with servicing
rights retained (as is the corporation's ordinary course of business).

   Deposits. The fair value of deposits with no stated maturity or a maturity
of less than 90 days is considered to be equal to the carrying amount. The fair
value of time deposits is estimated by discounting contractual cash flows using
interest rates currently offered on the deposit



                                      46

<PAGE>   40
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

products. While the fair value indicated that time deposists could be
settled for an amount less than their carrying value, depositors have the right
to withdraw funds at carrying value less a penalty, prior to contractual
maturity. The fair value estimates for deposits do not include the benefit that
results from the low-cost funding provided by the deposit liabilities compared
to the cost of alternative forms of funding (core base intangibles).

   Short-Term Borrowings. Short-term borrowings generally mature in 90 days or
less; therefore, the carrying amount reported in the balance sheet approximates
fair value.

   Long-Term Debt. The fair value of Fleet's long-term debt, including the
short-term portion, is estimated based on quoted market prices for the issues
for which there is a market or by discounting cash flows based on current rates
available to Fleet for similar types of borrowing arrangements.

   Off-Balance-Sheet Instruments. Fair values for off-balance-sheet instruments
are based on quoted market prices, current settlement values, or established
pricing models using current assumptions.

<TABLE>
On-Balance-Sheet Financial Instruments
- ---------------------------------------------------------------------------
<CAPTION>
December 31                                    1994              1993
                                         Carrying  Fair    Carrying  Fair
Dollars in millions                       Value    Value    Value    Value
- ---------------------------------------------------------------------------
<S>                                      <C>      <C>      <C>      <C>
Financial assets:                      
  Financial assets for which           
    carrying value                     
    approximates fair value              $ 6,199  $ 6,199  $ 2,560  $ 2,560
  Securities                              11,244   11,243   14,123   14,511
  Loans(a)                                25,492   25,610   24,302   25,136
  Mortgages held for resale                  489      489    2,622    2,630
  Trading account securities                  92       92       91       91
  Trading instruments                         59       59       64       64
  Other                                       81      115      123      172
Financial liabilities:                 
  Deposits with no                     
    stated maturity                       22,110   22,110   22,910   22,910
  Time deposits                           12,696   12,571    8,175    8,271
  Short-term borrowings                    5,951    5,951    8,107    8,107
  Long-term debt                           3,457    3,388    3,444    3,620
  Trading instruments                         50       50       30       30
  Other                                      152      152       94       94
- ---------------------------------------------------------------------------
</TABLE>                               
(a)Excludes net book value of lease financing of $1,096 million and $1,008
   million at December 31, 1994 and 1993, respectively.

   At December 31, 1994, the hedge-related interest-rate swaps had an
unrealized loss of $170 million compared to a net unrealized gain of $70
million at December 31, 1993. Certain assets, which are not financial
instruments and, accordingly, are not included in the above fair values,
contribute substantial value to the corporation in excess of the related
amounts recognized in the balance sheet. These include the core deposit
intangibles and the related retail banking network, the value of customer
relationships associated with certain types of consumer loans (particularly the
credit card portfolio), lease financing business, and mortgage servicing
rights.

NOTE 17.

COMMITMENTS, CONTINGENCIES, AND
OTHER DISCLOSURES

   The corporation's subsidiary, Fleet Finance, has been a defendant in several
class-action lawsuits filed in federal and state courts in Georgia and Alabama,
including the Alexander class-action lawsuit and the Starr class-action
lawsuit. The court gave its final approval of these two lawsuits on July 18,
1994 and November 9, 1994, respectively. Pursuant to these settlement
agreements, Fleet Finance will provide benefits that include cash payments to
certain borrowers. At December 31, 1994, Fleet Finance had accrued
approximately $15 million related to these settlements, and the corporation
believes that such accruals are sufficient to cover costs.

   The corporation and its subsidiaries are involved in various other legal
proceedings arising out of, and incidental to, their respective businesses.

   Management of the corporation, based on its review with counsel of the
development of these matters to date, does not anticipate that any losses
incurred as a result of these legal proceedings would have a materially adverse
effect on the corporation's financial position.

   Lease Commitments. The corporation has entered into a number of
noncancelable operating lease agreements for premises and equipment. The
minimum annual rental commitments under these leases at December 31, 1994,
exclusive of taxes and other charges, were $84 million in 1995; $67 million,
1996; $51 million, 1997; $43 million, 1998; $34 million, 1999; and $174
million, 2000 and


                                      47

<PAGE>   41


                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

subsequent years. Total rental expense for 1994, 1993, and 1992, including
cancelable and noncancelable leases, amounted to $101 million, $103 million,
and $89 million, respectively.

   Certain leases contain escalation clauses, which correspond with increased
real estate taxes and other operating expenses, and renewal options calling for
increased rents as the leases are renewed. No restrictions are imposed by any
lease agreement regarding the payment of dividends, additional debt financing,
or entering into further lease agreements.

   Regulatory Matters. As a bank holding company, Fleet is subject to
regulation by the Federal Reserve Board (the Federal Reserve). Banking
subsidiaries are subject to regulation by the Federal Reserve and the Office of
the Comptroller of the Currency (OCC) as well as state regulators. Each
subsidiary bank's deposits are insured by the FDIC.

   In addition to Fleet's own monitoring of activities, the credit quality of
the assets held by certain Fleet subsidiaries is subject to periodic review by
the state and federal bank regulatory agencies noted above. While Fleet
believes its current reserves for credit losses are adequate in light of
prevailing economic conditions and the current regulatory environment, there
can be no assurance that Fleet's subsidiaries will not be required to make
certain adjustments to the reserve for credit losses and charge-off policies in
response to changing economic conditions or regulatory examinations. Neither
Fleet nor any of its subsidiaries has entered into formal written agreements
with state and federal regulators.

   Transaction and Dividend Restrictions. Fleet's banking subsidiaries are
subject to restrictions under federal law that limit the transfer of funds by
the subsidiary banks to Fleet and its nonbanking subsidiaries. Such transfers
by any subsidiary bank to Fleet or any nonbanking subsidiary are limited in
amount to 10% of the bank's capital and surplus.

   Various federal and state banking statutes limit the amount of dividends the
subsidiary banks can pay to Fleet without regulatory approval. The payment of
dividends by any subsidiary bank may also be affected by other factors such as
the maintenance of adequate capital for such subsidiary bank. Various
regulators and the boards of directors of the affected institutions continue to
review dividend declarations and capital requirements of Fleet and its
subsidiaries consistent with current earnings, future earnings prospects, and
other factors.

   Restrictions on Cash and Due from Banks. The corporation's banking
subsidiaries are subject to requirements of the Federal Reserve to maintain
certain reserve balances. At December 31, 1994 and 1993, these reserve balances
were $901 million and $936 million, respectively.

                                      48

<PAGE>   42
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 18.

SUPPLEMENTAL DISCLOSURE FOR STATEMENTS
OF CASH FLOWS

   Cash paid for interest and income taxes, net of refunds, totaled $1,251
million and $341 million in 1994; $1,339 million and $428 million in 1993; and
$1,559 million and $260 million in 1992. Loans transferred to foreclosed
property and repossessed equipment totaled $66 million, $149 million, and $378
million in 1994, 1993, and 1992, respectively. Additional supplemental
disclosures include an unrealized loss on securities available for sale of $588
million in 1994, the conversion of $33 million of subordinated notes to common
stock in 1992, and the acquisition of $1,966 million of assets, net of $401
million of cash and cash equivalents received, and $2,367 million of
liabilities in 1992.

NOTE 19.

PARENT COMPANY ONLY FINANCIAL STATEMENTS

<TABLE>
<CAPTION>
Statements of Income
- -----------------------------------------------------------------------------
Year ended December 31
Dollars in millions                                     1994    1993     1992
- -----------------------------------------------------------------------------
<S>                                                     <C>     <C>      <C>
Dividends from subsidiaries:
  Banking subsidiaries                                  $300    $205     $132
  Other subsidiaries                                      37      24       88
Interest                                                 116     118      123
Gain on partial sale of FMG                                -       -      121
Other                                                    106      89       57
- -----------------------------------------------------------------------------
    Total income                                         559     436      521
- -----------------------------------------------------------------------------
Interest                                                 161     163      183
Noninterest expense                                       56     185      118
- -----------------------------------------------------------------------------
    Total expenses                                       217     348      301
- -----------------------------------------------------------------------------
Income before income taxes
  and equity in undistributed
  income of subsidiaries                                 342      88      220
Applicable income taxes (benefit)                         43     (45)      27
- -----------------------------------------------------------------------------
Income before equity in
  undistributed income
  of subsidiaries                                        299     133      193
Equity in undistributed income
  of subsidiaries                                        314     355       87
- -----------------------------------------------------------------------------
Net income                                              $613    $488     $280
- -----------------------------------------------------------------------------
Balance Sheets
- -----------------------------------------------------------------------------
December 31
Dollars in millions                                            1994     1993
- -----------------------------------------------------------------------------
Money market instruments                                      $  148   $  265
Securities                                                       297      189
Loans receivable from:
  Banking subsidiaries                                           116      167
  Other subsidiaries                                           1,768    1,603
- -----------------------------------------------------------------------------
                                                               1,884    1,770
Investment in subsidiaries:
  Banking subsidiaries                                         3,112    3,068
  Other subsidiaries                                             746      759
- -----------------------------------------------------------------------------
                                                               3,858    3,827
Other                                                            307      329
- -----------------------------------------------------------------------------
Total assets                                                  $6,494   $6,380
- -----------------------------------------------------------------------------
Short-term borrowings                                         $  827   $  591
Accrued liabilities                                              422      368
Long-term debt                                                 1,865    1,782
- -----------------------------------------------------------------------------
  Total liabilities                                            3,114    2,741
- -----------------------------------------------------------------------------
  Stockholders' equity                                         3,380    3,639
- -----------------------------------------------------------------------------
Total liabilities and
  stockholders' equity                                        $6,494   $6,380
- -----------------------------------------------------------------------------
</TABLE>

                                      49


<PAGE>   43
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
<TABLE>
<CAPTION>
Statements of Cash Flows                                     
- ------------------------------------------------------------------------------------------------------------
Year ended December 31                                       
Dollars in millions                                                     1994            1993           1992
- ------------------------------------------------------------------------------------------------------------
<S>                                                                    <C>             <C>             <C>
Cash flows from operating activities                         
Net income                                                             $  613          $  488         $  280
Adjustments for noncash items:                               
  Equity in undistributed income of subsidiaries                         (314)           (355)           (87)
  Depreciation and amortization                                            16              17             13
  Net securities gains                                                    (13)            (47)            (4)
  Gain on partial sale of FMG                                              -               -            (121)
Increase in accrued liabilities, net                                       38             102            130
Other, net                                                                166              38             20
- ------------------------------------------------------------------------------------------------------------
    Net cash flow provided by operating activities                        506             243            231
- ------------------------------------------------------------------------------------------------------------
Cash flows from investing activities                         
Purchases of securities                                                  (167)           (132)           (27)
Proceeds from sales and maturities of securities                           41             137             18
Net increase in loans made to affiliates                                 (114)           (133)           (49)
Capital contributions to subsidiaries                                    (149)           (171)          (310)
- ------------------------------------------------------------------------------------------------------------
    Net cash flow used by investing activities                           (389)           (299)          (368)
- ------------------------------------------------------------------------------------------------------------
Cash flows from financing activities                         
Net increase (decrease) in short-term borrowings                          236              45           (383)
Proceeds from issuance of long-term debt                                  400             300            868
Repayments of long-term debt                                             (317)           (603)           (63)
Proceeds from issuance of common stock                                     14             432             27
Redemption and repurchase of common and preferred stock                  (372)           (126)             -
Cash dividends paid                                                      (195)           (149)          (125)
- ------------------------------------------------------------------------------------------------------------
    Net cash flow (used) provided by financing activities                (234)           (101)           324
- ------------------------------------------------------------------------------------------------------------
Net (decrease) increase in cash and cash equivalents                     (117)           (157)           187
- ------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at beginning of year                            265             422            235
- ------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                               $  148          $  265         $  422
- ------------------------------------------------------------------------------------------------------------
</TABLE>                                                     
                                                             
                                      50



<PAGE>   44
<TABLE>
                                             SUPPLEMENTAL FINANCIAL INFORMATION
- ------------------------------------------------------------------------------------------------------------------------------

RATE/VOLUME ANALYSIS (Unaudited)
==============================================================================================================================
<CAPTION>
                                                           1994 Compared to 1993                 1993 Compared to 1992
- ------------------------------------------------------------------------------------------------------------------------------
                                                       Increase (Decrease) Due to(a)          Increase (Decrease) Due to(a)
- ------------------------------------------------------------------------------------------------------------------------------
Dollars in millions                                    Volume       Rate         Net          Volume       Rate        Net
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                                      <C>          <C>          <C>          <C>         <C>          <C>
Interest earned on:(b)
  Interest-bearing deposits                              $  -         $   1        $   1        $   -       $   -        $   -
  Federal funds sold and securities purchased
    under agreements to resell                             (1)            1            -          (17)          8           (9)
  Trading account securities                                -             -            -            -          (1)          (1)
  Securities available for sale                           227           (78)         149          (46)        (95)        (141)
  Securities held to maturity                             (98)          (19)        (117)         107          (1)         106
  Nontaxable securities                                     8            (1)           7           14           6           20
  Loans and leases                                         43            44           87          (42)       (126)        (168)
  Mortgages held for resale                               (61)            1          (60)         181        (189)          (8)
- ------------------------------------------------------------------------------------------------------------------------------
    Total interest-earning assets                         118           (51)          67          197        (398)        (201)
- ------------------------------------------------------------------------------------------------------------------------------
Interest paid on:
  Deposits:
    Savings                                                (1)          (10)         (11)          39        (143)        (104)
    Time                                                   22             9           31         (123)       (105)        (228)
- ------------------------------------------------------------------------------------------------------------------------------
      Total interest-bearing deposits                      21            (1)          20          (84)       (248)        (332)
- ------------------------------------------------------------------------------------------------------------------------------
  Short-term borrowings                                    58            56          114           32         (16)          16
  Long-term debt                                          (31)           26           (5)          32         (18)          14
- ------------------------------------------------------------------------------------------------------------------------------
    Total interest-bearing liabilities                     48            81          129          (20)       (282)        (302)
- ------------------------------------------------------------------------------------------------------------------------------
Net interest differential(c)                             $ 70         $(132)       $ (62)       $ 217       $(116)       $ 101
==============================================================================================================================
<FN>
(a) The change in interest due to both rate and volume has been allocated to rate and volume changes in proportion to the 
    relationship of the absolute dollar amounts of the changes in each.
(b) A tax-equivalent adjustment has been included in the calculations to reflect this income as if it had been fully taxable. 
    The tax-equivalent adjustment is based upon the applicable federal and state income tax rates. The FTE adjustment included in 
    interest income was $40 million in 1994; $33 million, 1993; $30 million, 1992; $46 million, 1991; $94 million, 1990; and 
    $90 million, 1989.
(c) Includes fee income of $65 million, $58 million, and $69 million for the years ended December 31, 1994, 1993, and 1992, 
    respectively.
</TABLE>
<TABLE>
LOAN AND LEASE MATURITY (UNAUDITED)
===================================================================================
<CAPTION>
December 31, 1994                Within 1       1 to 5        After 5
Dollars in millions               Year          Years         Years          Total
- -----------------------------------------------------------------------------------
<S>                              <C>            <C>           <C>           <C>
Commercial and
  industrial                     $  8,289       $1,988        $  825        $11,102
Consumer                            4,966        1,468         1,448          7,882
Commercial real estate:
  Construction                        378           92            39            509
  Interim/permanent                 2,838          710           282          3,830
Residential real estate             2,159          561           217          2,937
Lease financing                       760          336            24          1,120
Other                                 105           52             4            161
- -----------------------------------------------------------------------------------
Total                             $19,495       $5,207        $2,839        $27,541
===================================================================================
</TABLE>

<TABLE>
INTEREST SENSITIVITY OF LOANS OVER ONE YEAR (UNAUDITED)
=========================================================================
<CAPTION>
December 31, 1994               Predetermined       Floating
Dollars in millions            Interest Rates    Interest Rates     Total
- -------------------------------------------------------------------------
<S>                            <C>                   <C>           <C>
1 to 5 years                   $4,880                $327          $5,207
After 5 years                   2,836                   3           2,839
- -------------------------------------------------------------------------
Total                          $7,716                $330          $8,046
=========================================================================
</TABLE>

                                                      51
<PAGE>   45
<TABLE>
                                                SUPPLEMENTAL FINANCIAL INFORMATION
- ------------------------------------------------------------------------------------------------------------------------------------
CONSOLIDATED AVERAGE BALANCES/INTEREST EARNED-PAID/RATES 1990-1994 (UNAUDITED)
- ------------------------------------------------------------------------------------------------------------------------------------
<CAPTION>
December 31                                                        1994                                          1993
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                   Interest                                     Interest
                                                   Average         Earned/                      Average         Earned/
Dollars in millions(a)                             Balance         Paid(b)      Rate            Balance         Paid(b)         Rate
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                <C>             <C>          <C>             <C>             <C>             <C>
Assets:
Interest-bearing deposits                          $    27         $     2      6.38%           $    21         $    1         2.87%
Federal funds sold and securities purchased
  under agreements to resell                           110               5      4.90                163              5         3.02
Trading account securities                              73               3      4.99                 79              3         4.05
Securities available for sale                       14,573             871      5.98             10,442            722         6.91
Securities held to maturity                             49               3      5.31              1,817            120         6.60
Nontaxable securities                                  816              51      6.26                679             44         6.49
Loans and leases(c)                                 26,637           2,297      8.62             26,144          2,210         8.46
Mortgages held for resale                            1,120              80      7.14              1,979            140         7.05
Foreclosed property and repossessed equipment          120               -         -                211              -            - 
- ------------------------------------------------------------------------------------------------------------------------------------
        Total interest-earning assets               43,525           3,312      7.61%            41,535          3,245         7.81%
- ------------------------------------------------------------------------------------------------------------------------------------
Accrued interest receivable                            341               -         -                348              -            -
Reserve for credit losses                             (986)              -         -             (1,033)             -            -
Other assets                                         5,506               -         -              5,116              -            -
- ------------------------------------------------------------------------------------------------------------------------------------
Total assets                                       $48,386         $3,312          -            $45,966         $3,245            -
- ------------------------------------------------------------------------------------------------------------------------------------
Liabilities and stockholders' equity:
Deposits:
  Savings                                          $15,956         $  331       2.08%            $15,990        $  342         2.14%
  Time                                               9,689            433       4.47               9,183           402         4.37
- ------------------------------------------------------------------------------------------------------------------------------------
    Total interest-bearing deposits                 25,645            764       2.98              25,173           744         2.96
- ------------------------------------------------------------------------------------------------------------------------------------
Short-term borrowings                                7,645            294       3.85               5,971           180         3.02
Long-term debt                                       3,392            232       6.85               3,718           237         6.37
- ------------------------------------------------------------------------------------------------------------------------------------
    Total interest-bearing liabilities              36,682          1,290       3.52              34,862         1,161         3.33
- ------------------------------------------------------------------------------------------------------------------------------------
    Net interest spread                                             2,022       4.09%                  -         2,084         4.48%
- ------------------------------------------------------------------------------------------------------------------------------------
Demand deposits and other
  noninterest-bearing time deposits                  6,733              -          -               6,429             -            -
Other liabilities                                    1,388              -          -               1,222             -            -
- ------------------------------------------------------------------------------------------------------------------------------------
    Total liabilities                               44,803          1,290          -              42,513         1,161            -
- ------------------------------------------------------------------------------------------------------------------------------------
Dual convertible preferred stock                         -              -          -                   -             -            -
Stockholders' equity and dual
  convertible preferred stock                        3,583              -          -               3,453             -            - 
- ------------------------------------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity         $48,386         $1,290          -             $45,966        $1,161            -
- ------------------------------------------------------------------------------------------------------------------------------------
Net interest margin                                                             4.64%                                         5.02% 
- ------------------------------------------------------------------------------------------------------------------------------------
<FN>
(a) The data in this table is presented on a taxable-equivalent basis. The tax-equivalent adjustment is based upon the applicable 
    federal and state income tax rates.     
(b) Includes fee income of $65 million, $58 million, $69 million, $67 million, and $59 million for the years ended December 31, 
    1994, 1993, 1992, 1991, and 1990, respectively. 
(c) Nonperforming loans are included in average balances used to determine rates.  
</TABLE>

                                      52
<PAGE>   46
<TABLE>
                                      SUPPLEMENTAL FINANCIAL INFORMATION
<CAPTION> 
- -----------------------------------------------------------------------------------------------------------------
December 31                                   
=================================================================================================================
                                                1992                                      1991       
                                                              Interest                                  Interest 
                                              Average         Earned/                    Average        Earned/      
Dollars in millions(a)                        Balance         Paid(b)         Rate       Balance        Paid(b)      
- -----------------------------------------------------------------------------------------------------------------
<S>                                           <C>            <C>            <C>          <C>            <C>          
Assets:                                       
Interest-bearing deposits                     $    22        $     1        3.21%        $    68        $    4  
Federal funds sold and securities purchased   
  under agreements to resell                      657             14        2.25           1,455            86       
Trading account securities                         81              4        4.86              73             5       
Securities available for sale                  11,059            863        7.80           1,376            91       
Securities held to maturity                       196             14        7.06           5,838           530       
Nontaxable securities                             454             24        5.25             949            66       
Loans and leases(c)                            26,615          2,378        8.94          23,995         2,475       
Mortgages held for resale                       1,630            148        9.08           1,225           118       
Foreclosed property and repossessed equipment     514              -           -             468             -       
- -----------------------------------------------------------------------------------------------------------------
        Total interest-earning assets          41,228          3,446        8.36%         35,447         3,375       
=================================================================================================================
Accrued interest receivable                       335              -           -             307             -       
Reserve for credit losses                      (1,058)             -           -            (828)            -      
Other assets                                    4,661              -           -           3,913             -       
- -----------------------------------------------------------------------------------------------------------------
Total assets                                  $45,166        $ 3,446           -         $38,839        $3,375       
=================================================================================================================
Liabilities and stockholders' equity:                                                                                
Deposits:                                                                                                            
  Savings                                     $14,816        $   446        3.01%        $10,849        $  523      
  Time                                         11,735            630        5.37          13,399           957       
- -----------------------------------------------------------------------------------------------------------------
    Total interest-bearing deposits            26,551          1,076        4.05          24,248         1,480       
- -----------------------------------------------------------------------------------------------------------------
Short-term borrowings                           4,753            164        3.45           3,284           217      
Long-term debt                                  3,127            223        7.10           3,020           233       
- -----------------------------------------------------------------------------------------------------------------
    Total interest-bearing liabilities         34,431          1,463        4.25          30,552         1,930       
- -----------------------------------------------------------------------------------------------------------------
    Net interest spread                             -          1,983        4.11%              -         1,445       
- -----------------------------------------------------------------------------------------------------------------
Demand deposits and other                                                                                            
  noninterest-bearing time deposits             6,850              -           -           5,267             -        
Other liabilities                                 991              -           -             617             -        
- -----------------------------------------------------------------------------------------------------------------
    Total liabilities                          42,272          1,463           -          36,436         1,930        
- -----------------------------------------------------------------------------------------------------------------
Dual convertible preferred stock               
Stockholders' equity and dual                  
  convertible preferred stock                     283              -           -             134             -       
- -----------------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity      2,611              -           -           2,269             -       
- -----------------------------------------------------------------------------------------------------------------
Net interest margin                           $45,166         $1,463           -         $38,839        $1,930       
=================================================================================================================
                                                                            4.80% 
=================================================================================================================

<CAPTION>  
December 31                                      
- --------------------------------------------------------------------------------------------------
                                                                             1990 
                                                                           Interest                  
                                                            Average         Earned/                  
Dollars in millions(a)                           Rate       Balance         Paid(b)          Rate 
- --------------------------------------------------------------------------------------------------    
<S>                                             <C>        <C>             <C>               <C>     
Assets:                                         
Interest-bearing deposits                       5.46%      $   193         $   17            8.98%   
Federal funds sold and securities purchased          
  under agreements to resell                    5.93         1,681            135            8.05       
Trading account securities                      6.89            31              2            6.48       
Securities available for sale                   6.63             -              -               -       
Securities held to maturity                     9.07         5,473            535            9.78       
Nontaxable securities                           6.91         1,654            117            7.04       
Loans and leases(c)                            10.31        21,027          2,434           11.57       
Mortgages held for resale                       9.67         1,227            133           10.86       
Foreclosed property and repossessed equipment      -           503              -               -  
- --------------------------------------------------------------------------------------------------    
        Total interest-earning assets           9.52%       31,789          3,373            10.61%    
==================================================================================================
Accrued interest receivable                        -             -              -                -   
Reserve for credit losses                          -          (563)             -                -    
Other assets                                       -         3,137              -                -    
- --------------------------------------------------------------------------------------------------
Total assets                                       -       $34,363         $3,373                -   
==================================================================================================
Liabilities and stockholders' equity:              -                                                      
Deposits:                                                                                            
  Savings                                       4.82%      $ 7,439         $  420             5.65%  
  Time                                          7.15        11,168            923             8.27   
- --------------------------------------------------------------------------------------------------    
    Total interest-bearing deposits             6.11        18,607          1,343             7.22  
- --------------------------------------------------------------------------------------------------    
Short-term borrowings                           6.60         6,366            551             8.65  
Long-term debt                                  7.71         2,544            232             9.12   
- --------------------------------------------------------------------------------------------------    
    Total interest-bearing liabilities          6.32        27,517          2,126             7.73  
- --------------------------------------------------------------------------------------------------    
    Net interest spread                         3.20%            -          1,247             2.88% 
- --------------------------------------------------------------------------------------------------
Demand deposits and other                     
  noninterest-bearing time deposits                -         4,118              -                -
Other liabilities                                  -           531              -                -
- --------------------------------------------------------------------------------------------------   
    Total liabilities                              -        32,166          2,126                -   
- --------------------------------------------------------------------------------------------------
Dual convertible preferred stock                   -             -              -                -   
Stockholders' equity and dual                                                                        
  convertible preferred stock                      -         2,197              -                -   
- --------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity         -       $34,363         $2,126                -   
==================================================================================================
Net interest margin                             4.09%                                         3.92%  
==================================================================================================
<FN>                                          
(a) The data in this table is presented on a taxable-equivalent basis. The tax-equivalent adjustment is based upon the applicable 
    federal and state income tax rates.     
(b) Includes fee income of $65 million, $58 million, $69 million, $67 million, and $59 million for the years ended December 31, 
    1994, 1993, 1992, 1991, and 1990, respectively. 
(c) Nonperforming loans are included in average balances used to determine rates.  
</TABLE>

                                                     53
<PAGE>   47
<TABLE>
                                                SUPPLEMENTAL FINANCIAL INFORMATION
- ------------------------------------------------------------------------------------------------------------------------------------
<CAPTION>
TEN-YEAR STATISTICAL SUMMARY (unaudited)
- ------------------------------------------------------------------------------------------------------------------------------------
Dollars in millions,
except per share data               1994      1993      1992      1991      1990      1989      1988      1987      1986      1985
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                <C>       <C>        <C>      <C>       <C>       <C>       <C>       <C>       <C>       <C>
Net income (loss)                  $  613    $  488     $  280   $   98    $  (74)   $  371    $  336    $  200    $  253    $  209
Earnings (loss) per share            3.75      3.01       1.77     0.67     (0.75)     3.30      3.01      1.82      2.37      1.97
Return on average assets             1.27%     1.06%      0.62%    0.25%    (0.21)%    1.25%     1.24%     0.81%     1.19%     1.19%
Return on average
  common equity                     18.77     16.07      11.01     4.02     (3.93)    17.70     18.15     11.88     17.50     16.34
Book value per share               $22.23    $22.84     $19.50   $18.15    $17.65    $19.87    $17.84    $15.83    $14.84    $13.21
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<TABLE>
<CAPTION>
QUARTERLY SUMMARIZED FINANCIAL INFORMATION (unaudited)
- ------------------------------------------------------------------------------------------------------------------------------------
 By quarter                                                    1994                                            1993
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>      <C>       <C>      <C>      <C>        <C>      <C>     <C>      <C>     <C>
Dollars in millions,
except per share data                       1        2         3        4        Year       1        2        3       4       Year
- ------------------------------------------------------------------------------------------------------------------------------------
Interest income                            $ 784    $ 814     $ 850    $ 824    $3,272     $ 814    $ 802    $ 801   $ 795   $3,212
Interest expense                             281      311       356      342     1,290       309      292      279     281    1,161
- ------------------------------------------------------------------------------------------------------------------------------------
Net interest income                          503      503       494      482     1,982       505      510      522     514    2,051
- ------------------------------------------------------------------------------------------------------------------------------------
Provision for credit losses                   22       12        11       17        62        85       70       61      55      271
- ------------------------------------------------------------------------------------------------------------------------------------
Net interest income after
  provision for credit losses                481      491       483      465     1,920       420      440      461     459    1,780
Securities available for sale
  gains (losses)                               -       19         1      (21)       (1)       19      114      127      22      282
Other noninterest income                     300      257       286      331     1,174       290      277      318     298    1,183
- ------------------------------------------------------------------------------------------------------------------------------------
                                             781      767       770      775     3,093       729      831      906     779    3,245
Noninterest expense                          555      510       501      504     2,070       543      641      687     553    2,424
- ------------------------------------------------------------------------------------------------------------------------------------
Income before income taxes                   226      257       269      271     1,023       186      190      219     226      821
Applicable income taxes                       88      106       102      102       398        75       78       87      87      327
- ------------------------------------------------------------------------------------------------------------------------------------
Net income before minority interest          138      151       167      169       625       111      112      132     139      494
Minority interest                             (2)      (3)       (3)      (4)      (12)       (5)       7       (5)     (3)      (6)
- ------------------------------------------------------------------------------------------------------------------------------------
Net income                                 $ 136    $ 148     $ 164    $ 165    $  613     $ 106    $ 119    $ 127   $ 136   $  488
- ------------------------------------------------------------------------------------------------------------------------------------
Earnings per share                         $0.79    $0.90     $1.01    $1.05    $ 3.75     $0.66    $0.72    $0.78   $0.85   $ 3.01
- ------------------------------------------------------------------------------------------------------------------------------------
Taxable-equivalent basis:
  Interest income--as above                $ 784    $ 814     $ 850    $ 824    $3,272     $ 814    $ 802    $ 801   $ 795   $3,212
  Taxable-equivalent adjustment                9       10        11       10        40         8        8        9       8       33
- ------------------------------------------------------------------------------------------------------------------------------------
Interest income--taxable-
  equivalent basis                           793      824       861      834     3,312       822      810      810     803    3,245
Interest expense                             281      311       356      342     1,290       309      292      279     281    1,161
- ------------------------------------------------------------------------------------------------------------------------------------
Net interest income--taxable-
  equivalent basis                         $ 512    $ 513     $ 505    $ 492    $2,022     $ 513    $ 518    $ 531   $ 522   $2,084
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<TABLE>
<CAPTION>
COMMON STOCK PRICE AND DIVIDEND INFORMATION(a) (unaudited)
- ------------------------------------------------------------------------------------------------------------------------------------
By quarter                                                    1994                                            1993
- ------------------------------------------------------------------------------------------------------------------------------------
Dollars in millions,
except per share data                       1        2         3        4        Year     1        2        3       4       Year
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>      <C>       <C>      <C>      <C>      <C>      <C>      <C>      <C>      <C>
Stock Price
High                                        38       41 3/8   40 1/2   37 7/8    41 3/8   37 7/8   37 5/8   35 1/2   35 5/8   37 7/8
Low                                         31 3/4   34 3/8   34 7/8   29 7/8    29 7/8   30 1/4   28 1/4   30 3/8   29 1/2   28 1/4
- ------------------------------------------------------------------------------------------------------------------------------------
Dividends declared                             .30      .35      .35      .40      1.40     .225     .250      .25      .30    1.025
Dividends paid                                 .25      .30      .35      .35      1.25     .225     .225      .25      .25      .95
- ------------------------------------------------------------------------------------------------------------------------------------
<FN>
(a) Fleet's common stock is listed on the New York Stock Exchange (NYSE). The table above sets forth, for the periods indicated,
    the range of high and low sale prices per share of Fleet's common stock on the composite tape and dividends declared and paid 
    per share. At December 31, 1994, the corporation had 38,174 common stockholders of record.
</TABLE>
                                                               54

<PAGE>   1


                                   EXHIBIT 22
                          FLEET FINANCIAL GROUP, INC.
                         SUBSIDIARIES OF THE REGISTRANT
<TABLE>
<CAPTION>
                                                             JURISDICTION OF
SUBSIDIARY                                                    INCORPORATION
- ----------                                                   ---------------
<S>                                                          <C>
Banking Subsidiaries:
Fleet Banking Group, Inc.                                    Rhode Island
     Fleet Bank, National Association                        United States
     Fleet Bank of Massachusetts, National Association       United States
Fleet National Bank                                          United States
Fleet Bank                                                   New York
Merrill/Norstar Bankshare Association                        Maine
     Fleet Bank of Maine                                     Maine
Indian Head Banks, Inc.                                      New Hampshire
     Fleet Bank-NH                                           New Hampshire
Non-Banking Subsidiaries:
Fleet Mortgage Group, Inc.                                   Rhode Island
     Fleet Mortgage Corp.                                    Rhode Island
     Fleet Real Estate Funding Corp.                         South Carolina
     Fleet Mortgage Securities, Inc.                         Rhode Island
     Fleet Mortgage Asset Management Corp.                   Rhode Island
Fleet Financial Corporation                                  Rhode Island
     Fleet Finance, Inc.                                     Rhode Island
     Fleet Finance, Inc.                                     Delaware
Fleet Credit Corporation                                     Rhode Island
Fleet Securities, Inc.                                       New York
Fleet Brokerage Securities, Inc.                             Delaware
AFSA Data Corporation                                        California
Fleet Private Equity Co., Inc.                               Rhode Island
Fleet Investment Services, Inc.                              Rhode Island
Fleet Services Corporation                                   New York
Fleet Investment Advisors, Inc.                              New York
Fleet Trust Company                                          New York
     Fleet Trust Company of Florida, N.A.                    United States
Recoll Management Corporation                                Rhode Island
Fleet Management and Recovery Corp.                          Rhode Island
</TABLE>

<PAGE>   1
                                  EXHIBIT 23

                          FLEET FINANCIAL GROUP, INC.

                             ACCOUNTANTS' CONSENT


The Board of Directors
Fleet Financial Group, Inc.


We consent to incorporation by reference in the Registration Statements (Nos.
33-19425, 33-22045, 33-48818, 33-55095, 33-56061, 33-57501, and 33-57677) on
Form S-8, the Registration Statements (Nos. 33-36707, 33-50214, 33-50216, and
33-55555) on Form S-3 and the Registration Statement (No. 33-55579) on Form 
S-4 of Fleet Financial Group, Inc. of our report dated January 18, 1995, 
relating to the consolidated balance sheets of Fleet Financial Group,
Inc. as of December 31, 1994 and 1993 and the related consolidated statements of
income, changes in stockholders' equity and cash flows, for each of the years in
the three-year period ended December 31, 1994, which report has been
incorporated by reference in the 1994 annual report of Fleet Financial Group,
Inc. on Form 10-K. Our report refers to a change in the method of accounting
for investments.



Providence, Rhode Island                           /s/   KPMG Peat Marwick LLP
March 17, 1995


<TABLE> <S> <C>

<ARTICLE> 9
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE DECEMBER
31, 1994 CONSOLIDATED FINANCIAL STATEMENTS AND MANAGEMENTS DISCUSSION AND
ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS CONTAINED IN THE FORM
10-K AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000,000
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1994
<PERIOD-START>                             JAN-01-1994
<PERIOD-END>                               DEC-31-1994
<CASH>                                           2,676
<INT-BEARING-DEPOSITS>                           2,532
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