NATIONAL SERVICE INDUSTRIES INC
10-Q, 1996-04-12
ELECTRIC LIGHTING & WIRING EQUIPMENT
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                                  Page 1 of 42
                            Exhibit Index on Page 11

                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                  Quarterly Report Under Section 13 or 15 (d)
                     of the Securities Exchange Act of 1934



For quarter ended February 29, 1996    Commission file number 1-3208



 NATIONAL SERVICE INDUSTRIES, INC.
 (Exact Name of Registrant as Specified in its Charter)



             Delaware                               58-0364900
  (State or Other Jurisdiction of        (I.R.S. Employer Identification Number)
  Incorporation or Organization)


1420 Peachtree Street, N. E., Atlanta, Georgia 30309-3002
 (Address of Principal Executive Offices)           (Zip Code)



          (404) 853-1000
(Registrant's Telephone Number, Including Area Code)

               None
(Former  Name,  Former  Address and Former  Fiscal Year,  if Changed  Since Last
Report)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed  by  Section  13 or 15 (d) of the  Securities  Exchange  Act of 1934
during the preceding 12 months (or for such shorter  period that the  registrant
was  required  to file such  reports),  and (2) has been  subject to such filing
requirements for the past 90 days.


                 Yes    X                        No          

Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest  practicable  date  (applicable only to corporate
issuers).

Common Stock - $1.00 Par Value - 48,111,450 shares as of April 5, 1996.
<PAGE>
Page 2




NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

 INDEX


                                                                Page No.

PART I.  FINANCIAL INFORMATION

      CONSOLIDATED BALANCE SHEETS -
            FEBRUARY 29, 1996 AND AUGUST 31, 1995 ........................    3

      CONSOLIDATED STATEMENTS OF INCOME -
            THREE MONTHS AND SIX MONTHS ENDED FEBRUARY 29, ...............    4
            1996 AND FEBRUARY 28, 1995

      CONSOLIDATED STATEMENTS OF CASH FLOWS - ............................    5
            SIX MONTHS ENDED FEBRUARY 29, 1996 AND FEBRUARY 28, 1995

      NOTES TO CONSOLIDATED FINANCIAL STATEMENTS .........................    6

      MANAGEMENT'S DISCUSSION AND ANALYSIS OF
            FINANCIAL CONDITION AND RESULTS OF OPERATION ................   7-8

PART II.  OTHER INFORMATION

       ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K ..........................    9

SIGNATURES ...............................................................   10

EXHIBIT INDEX ............................................................   11


<PAGE>
                                                                          Page 3
               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                          CONSOLIDATED BALANCE SHEETS
                         (Dollar amounts in thousands)

                                                       February 29    August 31,
                                                          1996           1995
ASSETS                                                (Unaudited)
Current Assets:
  Cash and cash equivalents ..........................   $   73,431   $   79,402
  Short-term investments .............................        2,550        3,598
  Receivables, less reserves for doubtful
    accounts of $8,256 at February 29, 1996
    and $6,467 at August 31, 1995 ....................      252,097      266,056
  Inventories, at the lower of cost (on a
    first-in, first-out basis) or market .............      182,428      185,789
  Linens in service, net of amortization .............       91,620       88,605
  Deferred income taxes ..............................       15,507       10,221
  Prepayments ........................................       10,325        6,739
    Total Current Assets .............................      627,958      640,410

Property, Plant, and Equipment, at cost:
  Land ...............................................       29,608       31,016
  Buildings and leasehold improvements ...............      192,860      192,023
  Machinery and equipment ............................      524,436      503,868
    Total Property, Plant, and Equipment .............      746,904      726,907
  Less - Accumulated depreciation and
    amortization .....................................      394,620      377,003
      Property, Plant, and Equipment - net ...........      352,284      349,904

Other Assets:
  Goodwill and other intangibles .....................       92,656      101,410
  Other ..............................................       38,449       39,622
    Total Other Assets ...............................      131,105      141,032
      Total Assets ...................................   $1,111,347   $1,131,346


LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:
  Current maturities of long-term debt ...............   $       72   $       87
  Notes payable ......................................        6,630        6,399
  Accounts payable ...................................       74,982       81,524
  Accrued salaries, commissions, and bonuses .........       32,509       43,944
  Current portion of self insurance reserves .........       16,825       16,276
  Other accrued liabilities ..........................       45,777       54,340
    Total Current Liabilities ........................      176,795      202,570

Long-Term Debt, less current maturities ..............       26,741       26,776
Deferred Income Taxes ................................       61,699       65,756
Self Insurance Reserves, less current portion ........       62,986       67,830
Other Long-Term Liabilities ..........................       25,656       24,010

Stockholders' Equity:
  Series A participating preferred stock, $.05 stated
     value, 500,000 shares authorized, none issued
  Preferred stock, no par value, 500,000 shares
     authorized, none issued
  Common stock, $1 par value, 80,000,000 shares
    authorized, 57,918,978 shares issued at February
    29, 1996 and August 31, 1995 .....................       57,919       57,919
  Paid-in capital ....................................       10,054        8,065
  Retained earnings ..................................      761,241      746,256
                                                            829,214      812,240
  Less - Treasury stock, at cost (9,631,592 shares at
    February 29, 1996 and 9,609,261 shares at August
    31, 1995) ........................................       71,744       67,836
        Total Stockholders' Equity ...................      757,470      744,404

          Total Liabilities and Stockholders' Equity   $  1,111,347   $1,131,346


The accompanying notes to consolidated financial statements are an integral part
of these balance sheets.

<PAGE>

Page 4

<TABLE>
                             NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                                 CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
                             (Dollar amounts in thousands, except per-share data)


<CAPTION>


                                                       THREE MONTHS ENDED       SIX MONTHS ENDED
                                                      FEB. 29,     FEB. 28,    FEB. 29,    FEB. 28,
                                                        1996         1995       1996         1995

<S>                                                  <C>          <C>          <C>          <C>   

Sales and Service Revenues:
  Net sales of products ..........................   $ 352,403    $ 334,059    $ 712,245    $ 678,941
  Service revenues ...............................     129,803      131,751      262,511      267,853
    Total Revenues ...............................     482,206      465,810      974,756      946,794

Costs and Expenses:
  Cost of products sold ..........................     227,098      217,036      454,537      436,223
  Cost of services ...............................      74,850       73,981      149,214      149,827
  Selling and administrative expenses ............     150,660      144,221      303,043      293,916
  Interest expense ...............................       1,019          960        2,098        1,790
  Other expense (income), net ....................      (2,141)       1,581       (1,951)       3,272
    Total Costs and Expenses .....................     451,486      437,779      906,941      885,028


Income before Provision for Income Taxes .........      30,720       28,031       67,815       61,766

Provision for (Benefit from) Income Taxes:
  Current ........................................      12,991       10,482       27,218       23,131
  Deferred .......................................      (1,521)         (29)      (1,922)         (57)
                                                        11,470       10,453       25,296       23,074

Net Income .......................................   $  19,250    $  17,578    $  42,519    $  38,692


Per Share:
  Net income .....................................   $     .40    $     .36    $     .88    $     .79

  Cash dividends .................................   $     .29    $     .28    $     .57    $     .55


Weighted Average Number of Shares
  Outstanding (thousands) ........................      48,364       48,859       48,350       49,025


</TABLE>


The accompanying notes to consolidated financial statements are an integral part
of these statements.

<PAGE>


                                                                          Page 5
<TABLE>

NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
(Dollar amounts in thousands)

<CAPTION>
                                                                           SIX MONTHS ENDED
                                                                          FEB. 29,    FEB. 28,
                                                                            1996        1995
<S>                                                                       <C>         <C>   

Cash Provided by (Used for) Operating Activities:
  Net income ..........................................................   $ 42,519    $ 38,692
  Adjustments to reconcile net income to net cash
    provided by operating activities:
      Depreciation and amortization ...................................     29,336      29,046
      Provision for losses on accounts receivable .....................      2,256       2,631
      Loss (gain) on the sale of property, plant, and equipment........     (1,459)         12
      Loss (gain) on the sale of business .............................     (2,946)     (1,162)
      Change in noncurrent deferred income taxes ......................     (1,922)        (57)
      Change in assets and liabilities net of effect
        of acquisitions-
          Receivables .................................................     11,030      11,686
          Inventories and linens in service, net ......................       (913)    (11,508)
          Current deferred income taxes ...............................     (5,286)     (1,196)
          Prepayments and other .......................................     (3,669)     (3,410)
          Accounts payable and accrued liabilities ....................    (26,686)    (17,605)
            Net Cash Provided by Operating Activities .................     42,260      47,129

Cash Provided by (Used for) Investing Activities:
  Change in short-term investments ....................................      1,048      (2,600)
  Purchase of property, plant, and equipment ..........................    (31,100)    (22,471)
  Sale of property, plant, and equipment ..............................      3,695       5,634
  Sale of business ....................................................     11,517       4,626
  Acquisitions, net of cash acquired ..................................       (600)       (304)
  Change in other assets ..............................................        957        (409)
    Net Cash Used for Investing Activities ............................    (14,483)    (15,524)

Cash Provided by (Used for) Financing Activities:
  Change in notes payable .............................................        231       1,262
  Repayment of long-term debt .........................................        (50)       (430)
  Recovery of investment in tax benefits ..............................        860         414
  Deferred income taxes from investment in tax benefits ...............     (2,136)     (1,950)
  Issuance (purchase) of treasury stock ...............................     (1,919)    (16,694)
  Change in other long-term liabilities ...............................     (3,198)      5,949
  Cash dividends paid .................................................    (27,570)    (27,030)
    Net Cash Used for Financing Activities ............................    (33,782)    (38,479)
Effect of Exchange Rate Changes on Cash ...............................         34         347

Net Change in Cash and Cash Equivalents ...............................     (5,971)     (6,527)

Cash and Cash Equivalents at Beginning of Year ........................     79,402      58,619

Cash and Cash Equivalents at End of Period ............................   $ 73,431    $ 52,092


Supplemental Cash Flow Information:
  Income taxes paid during the period .................................   $ 41,850    $ 25,369
  Interest paid during the period .....................................      2,096       1,712

Noncash Investing and Financing Activities:
  Noncash aspects of sale of business -
    Receivables  incurred .............................................   $   --      $   (893)

Noncash Aspects of Acquisitions:
  Liabilities assumed or incurred .....................................   $      6    $   --   
  Treasury stock issued (returned)

</TABLE>


The accompanying notes to consolidated financial statements are an integral part
of these statements.

<PAGE>

Page 6

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)

1.  BASIS OF PRESENTATION:

The interim consolidated financial statements included herein have been prepared
by the company without audit and the condensed  consolidated balance sheet as of
August 31, 1995 has been  derived  from  audited  statements.  These  statements
reflect all adjustments,  all of which are of a normal,  recurring nature, which
are, in the opinion of management,  necessary to present fairly the consolidated
financial  position  as of  February  29,  1996,  the  consolidated  results  of
operations  for the three  months and six months  ended  February  29,  1996 and
February  28,  1995,  and the  consolidated  cash flows for the six months ended
February  29, 1996 and  February  28,  1995.  Certain  information  and footnote
disclosures  normally  included in financial  statements  prepared in accordance
with generally  accepted  accounting  principles have been condensed or omitted.
The company  believes that the  disclosures are adequate to make the information
presented not  misleading.  It is suggested that these  financial  statements be
read in conjunction with the financial  statements and notes thereto included in
the  company's  Annual  Report on Form 10-K for the fiscal year ended August 31,
1995.


The results of operations  for the three and six months ended  February 29, 1996
are not necessarily indicative of the results to be expected for the full fiscal
year  because the  company's  revenues  and income are  generally  higher in the
second  half of its  fiscal  year and  because  of the  uncertainty  of  general
business conditions.

2.  BUSINESS SEGMENT INFORMATION:
<TABLE>
<CAPTION>

                                                                                  Three Months Ended Feb. 29, 1996 and Feb. 28, 1995
                                                                                      Sales and Service
                                                                                           Revenues              Operating Profit
                                                                                       1996        1995         1996       1995
                                                                                                        (In thousands)
<S>                                                                                  <C>         <C>         <C>        <C> 

Lighting Equipment ................................................................  $ 206,454   $ 200,753   $  13,776  $  12,580
Textile Rental ....................................................................    129,803     131,751       9,247      7,485
Chemical ..........................................................................     84,355      80,192       6,222      6,311
Other .............................................................................     61,594      53,114       3,052      3,691
                                                                                     $ 482,206   $ 465,810      32,297     30,067
Corporate and other ...............................................................       (558)     (1,076)
Interest Expense ..................................................................     (1,019)       (960)
Total .............................................................................  $  30,720   $  28,031

                                                                                    Six Months Ended Feb. 29, 1996 and Feb. 28, 1995
                                                                                      Sales and Service
                                                                                           Revenues              Operating Profit
                                                                                       1996        1995         1996       1995
                                                                                                        (In thousands)
Lighting Equipment ................................................................  $ 414,732   $ 404,559   $  30,154  $  26,270
Textile Rental ....................................................................    262,511     267,853      19,000     18,801
Chemical ..........................................................................    176,462     168,144      15,927     15,612
Other .............................................................................    121,051     106,238       6,142      6,760
                                                                                     $ 974,756   $ 946,794      71,223     67,443
Corporate and other ...............................................................     (1,310)     (3,887)
Interest Expense ..................................................................     (2,098)     (1,790)
Total .............................................................................  $  67,815   $  61,766
</TABLE>

3. INVENTORIES:

Major  classes of  inventory as of February 29, 1996 and August 31, 1995 were as
follows:
                                                    February 29,      August 31,
                                                        1996             1995
                                                            (In thousands)
Raw Materials and Supplies ...................         $ 80,493         $ 87,470
Work-in-Process ..............................            9,501            9,879
Finished Goods ...............................           92,434           88,440
     Total ...................................         $182,428         $185,789

<PAGE>


                                                                          Page 7

                      MANAGEMENT'S DISCUSSION AND ANALYSIS

                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following  discussion  should be read in conjunction  with the  consolidated
financial statements and related notes.

Financial Condition

National Service  Industries  maintained a strong financial position at February
29, 1996. Net working capital was $451.1  million,  compared with $437.8 million
at August 31, 1995, and the current ratio was 3.6, up from 3.2 at year end. Cash
and  short-term  investments  were $76.0 million  compared with $83.0 million at
August 31. For the first half ended  February  29, the  company  invested  $31.7
million in  capital  expenditures  and  acquisitions.  Long-term  debt and other
long-term liabilities were 13.2 percent of total capitalization,  down from 13.7
percent at August 31. Cash provided by operating  activities  was $42.3 million,
compared with $47.1 million for the first half last year.

Capital expenditures,  exclusive of acquisition spending, were $31.1 million for
the first six months this year and $22.5 million for the prior-year  period. The
lighting equipment  division  continued its investment in equipment  replacement
and  process  improvements  and tooling  for new  products.  For the six months,
textile  rental  division  spending  consisted   primarily  of  replacement  and
improvement of facilities,  equipment and vehicles. Prior-year spending included
the lighting  equipment  division's  manufacturing  equipment  replacements  and
improvements and construction of the Mexican production facility and the textile
rental division's fleet upgrades and facility improvements. Acquisition spending
was minimal in both periods.

Dividend  payments for the first half  totaled  $27.6  million,  or 57 cents per
share,  compared with $27.0 million,  or 55 cents per share,  for the prior-year
period.  Effective  January,  1996,  the  regular  quarterly  dividend  rate was
increased  3.6  percent  to 29 cents per share,  or an annual  rate of $1.16 per
share. During the second quarter,  the company repurchased 125,000 of its shares
under the board approved 2.0 million share standing  authorization.  The company
announced plans to accelerate this program.

For  the  periods  presented,  capital  expenditures,   working  capital  needs,
dividends,  acquisitions,  and share  repurchases  were financed  primarily with
internally generated funds.  European operations were supplemented by short-term
borrowings  in the  European  market.  Contractual  commitments  for capital and
acquisition  spending during the coming twelve months total $16 million. For the
current fiscal year,  the company  expects  actual  capital  expenditures  to be
somewhat  higher  than  levels of recent  years,  which,  excluding  acquisition
spending,  were $59  million in 1995,  $43  million in 1994,  and $36 million in
1993.  Current liquid assets and internally  generated  funds are expected to be
more than adequate to meet anticipated  general  operating cash requirements for
the next  twelve  months.  Some  interim  borrowings  might be  incurred to meet
short-term  needs. The company has  complimentary  lines of credit totaling $152
million, of which $110 million has been provided domestically and $42 million is
available on a multi-currency basis primarily from a European bank.

Results of Operations

National  Service  Industries'  earnings per share for the second  quarter ended
February  29, 1996  increased  10.6  percent to 40 cents.  Sales for the quarter
increased  3.5  percent to $482  million.  Net income of $19.3  million  was 9.5
percent  higher than the $17.6 million  reported in last year's second  quarter.
Since there were,  on average,  495,000  fewer  shares  outstanding  during this
year's  quarter,  earnings  per  share  increased  at the  greater  rate of 10.6
percent.

For the fiscal first half,  sales  increased $28.0 million,  or 3.0 percent,  to
$975  million.  Net income  increased  $3.8  million,  or 9.9 percent,  to $42.5
million. Earnings per share increased 11.4 percent to 88 cents.

The lighting equipment division led second quarter performance and continued its
growth with sales  advancing  2.8 percent to $206 million from $201 million last
year. For the six months, sales increased 2.5 percent to $415 million. Increases
in both periods were  reflective of pricing gains offset  somewhat by lower unit
volumes.  For the quarter,  operating income advanced 9.5 percent to 6.7 percent
of revenues,  compared  with 6.3 percent the year  earlier.  For the first half,
operating income grew 14.8 percent to 7.3 percent of revenues, compared with 6.5
percent the prior year.  Better pricing,  a more favorable  product mix and cost
reduction efforts increased profit margins in both periods.

The textile  rental sector  experienced a 1.5 percent  decrease in sales for the
second quarter,  from $132 million to $130 million,  and a 2.0 percent  decrease
for the half,  from $268 million to $263  million.  The declines in both periods
were due

<PAGE>


Page 8

to a  combination  of inclement  weather and branches  divested  late last year.
Income   improved   23.5  percent  to  $9.2  million  for  the  quarter  as  two
non-strategic  branches were sold. Operating income increased only slightly from
the prior-year first half as the healthcare market remained under pressure,  but
the company continued to build its hospitality and uniform businesses.

Chemical  segment sales,  benefiting from both improved  pricing and unit volume
gains,  advanced  5.2  percent to $84 million for the quarter and 4.9 percent to
$176  million for the first half.  Operating  income  declined to 7.4 percent of
revenues for the quarter and 9.0 percent for the half,  from 7.9 percent and 9.3
percent the respective  prior-year  periods,  almost entirely as a result of raw
material prices.

The  insulation  and envelope  divisions  combined for a sales  increase of 16.0
percent for the quarter and 13.9 percent for the six months.  Operating  profits
decreased by 17.3 percent for the quarter and 9.1 percent  year-to-date  largely
from an unfavorable product mix in the insulation business.

Corporate expense was lower in both current-year  periods due to interest earned
on higher average investment levels.  Last year's first half was also higher due
to the  company's  first quarter  adoption of Statement of Financial  Accounting
Standards (SFAS) No. 112, "Employers'  Accounting for Postemployment  Benefits."
The  resulting  accrual  related  primarily  to  severance  agreements  and  the
liability for life insurance coverage for certain eligible disabled employees.

Interest expense on European loans was higher than in the prior-year  period due
to increased borrowings at somewhat higher average interest rates.

The  provision  for income taxes was 37.3 percent of pretax  income for both the
quarter  and first half,  compared  with 37.3  percent and 37.4  percent for the
respective  periods  the prior  year.  Changes in the  comparative  year-to-date
effective rates resulted from  variations in the relative  amounts of tax exempt
income.

<PAGE>

                                                                          Page 9

PART II. OTHER INFORMATION




 Item 6. Exhibits and Reports on Form 8-K

(a) Exhibits are listed on the Index to Exhibits (page 11).

(b) There were no reports on Form 8-K for the three  months  ended  February 29,
    1996.


<PAGE>

Page 10


                                   SIGNATURES



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                              NATIONAL SERVICE INDUSTRIES, INC.
                              REGISTRANT


DATE      April 12, 1996      /s/ DAVID LEVY
                              DAVID LEVY
                              EXECUTIVE  VICE  PRESIDENT,  ADMINISTRATION
                              AND  COUNSEL



DATE      April 12, 1996      /S/ J. ROBERT HIPPS
                              J. ROBERT HIPPS
                              SENIOR   VICE  PRESIDENT,   FINANCE

<PAGE>



                                                                         Page 11


                               INDEX TO EXHIBITS

                                                                      Page  No.


EXHIBIT 10(iii)A Management Contracts and Compensatory Arrangements:

           (a)-Employment Letter Agreement between National
               Service Industries, Inc. and James S. Balloun dated
               February 1, 1996 ....................................     12

           (b)-Nonqualified Stock Option Agreement Effective
               January 3, 1996 between National Service Industries,
               Inc. and James S. Balloun ...........................     17

           (c)-Severance Protection Agreement between National
               Service Industries, Inc. and James S. Balloun dated
               February 1, 1996 ....................................     23

           (d)-Bonus Letter Agreement between National Service
               Industries, Inc. and James S. Balloun dated February 1,
               1996 ................................................     38

           (e)-Appendix B to Restated and Amended Supplemental
               Retirement Plan for Executives of National Service
               Industries, Inc. (Supplemental Pension Plan) Effective
               February 1, 1996 ....................................     40

EXHIBIT 11   - Computation of Net Income per Share of Common Stock..     41

EXHIBIT 27   - Financial Data Schedules ............................     42



Page 12
                                                             Exhibit 10(III)A(a)


                        
                                February 1, 1996




Mr. James S. Balloun
National Service Industries, Inc.
NSI Center
1420 Peachtree Street, N.E.
Atlanta, Georgia   30309-3002


Dear Jim:


This letter will confirm the terms of your employment as Chief Executive Officer
of National Service  Industries,  Inc. ("NSI"),  effective February 1, 1996 (the
"Effective  Date"). We are enthusiastic about your decision to join NSI and look
forward to working with you to enhance the future growth of the company.

The terms of your employment will be as follows:

     1. Duties - You will be the Chief  Executive  Officer  and  Chairman of the
Board of NSI, and will assume the duties and responsibilities  commensurate with
those  positions.  You will devote  substantially  all of your  working time and
attention to the business and affairs of NSI.

     2. Base Salary - Your base salary for each of the three (3) fiscal years of
NSI ending August 31, 1996,  1997, and 1998 will be at least Seven Hundred Fifty
Thousand  Dollars  ($750,000).  Thereafter,  your base salary will be subject to
annual  review for  increases  at such time as NSI conducts  salary  reviews for
executive officers generally.

     3. Annual  Incentive  Compensation  - For the three (3) fiscal years of NSI
ending  August  31,  1996,  1997,  and  1998,  you will  participate  in the NSI
Management  Compensation  and Incentive Plan (the "Annual  Incentive  Plan") and
will be eligible for the following incentive bonuses:

     For fiscal year 1996, an incentive  bonus of Seven  Hundred Fifty  Thousand
     Dollars ($750,000) if NSI's Earnings Per Share equal or exceed $ .* for the
     fiscal year.  NSI's  Earnings Per Share will be determined in the customary
     manner under the Annual Incentive Plan and will be subject to adjustment
     for changes in  capitalization  and for unusual  charges or income items as
     provided in the plan.

*  Confidential  information  has been  omitted  and filed  separately  with the
Securities and Exchange Commission.

<PAGE>
                                                                         Page 13
                                                             Exhibit 10(III)A(a)

     For fiscal years 1997 and 1998,  an incentive  bonus of Seven Hundred Fifty
     Thousand  Dollars   ($750,000)  per  year  if  the  performance   target(s)
     established  for  the  Chief  Executive  Officer  pursuant  to  the  Annual
     Incentive Plan (or a similar plan) is achieved.

For  fiscal  year 1999 and  later  years,  you will  participate  in the  Annual
Incentive  Plan (or a similar plan) and be eligible for an incentive  award at a
level  consistent  with your  position as Chief  Executive  Officer of NSI, with
performance targets consistent with those for other executive officers.

     4. Stock  Options - You have  received,  or you will be eligible  for,  the
following stock option grants pursuant to the NSI Long-Term Incentive Program:

     On January 3, 1996,  you  received a grant of an option (the  "Option")  to
     purchase two hundred fifty thousand (250,000) shares of NSI Common Stock at
     a share price equal to the Common  Stock's  Fair Market Value on that date.
     The Option was granted pursuant to the Long-Term Incentive Plan and has the
     following specific provisions:

          * A ten (10) year term to exercise from date of grant.

          * Vesting as follows,  eighty-five  thousand (85,000) shares will vest
          on the  last day of  NSI's  fiscal  year  1996;  eighty-five  thousand
          (85,000) shares will vest on the last day of fiscal year 1997; and the
          remaining eighty thousand (80,000) shares will vest on the last day of
          fiscal year 1998.

          * Unvested  shares will be forfeited upon your voluntary  termination,
          termination upon death or Disability,  or if you are terminated by NSI
          for Cause (Disability and Cause are defined in Item 7 below).

          * In the event of death, options for vested shares may be exercised by
          your personal representative or estate.

          * If you retire from NSI at age sixty-five  (65) or later,  the Option

<PAGE>
Page 14
                                                             Exhibit 10(III)A(a)

          will be exercisable for five (5) years or until the end of the term of
          the Option, whichever first occurs.


     You will be eligible  for annual stock  option  grants under the  Long-Term
     Incentive Plan in amounts at the competitive median or higher for a Chief
     Executive  Officer of a company of NSI's revenue size and  characteristics,
     or at such other  competitive  level as may be  established by NSI's Board.
     The option  terms will  generally  be as provided  under the plan for other
     executive officers of NSI.

     5. Retirement  Plans - Upon satisfying the  eligibility  requirements,  you
will be eligible to participate in the Company's tax-qualified retirement plans,
NSI Pension Plan C, and the NSI 401(k) Plan for Corporate Office  Employees.  In
addition,  on  the  Effective  Date,  you  will  become  a  participant  in  the
Supplemental  Retirement Plan for Executives of NSI (the "SERP").  Your benefits
under  the SERP will be  determined  in the same  manner as for other  executive
officers of NSI participating in the plan, except that you will be credited with
two (2)  years of  credited  service  under  the SERP  for each  year of  actual
credited  service.  You will become vested in your SERP benefit after completing
five (5) years of employment with NSI.

     S.  Medical,  Life  Insurance,  and Other  Employee  Benefits - You will be
covered by, or eligible to participate in, the medical,  dental, life insurance,
disability,  deferred  compensation,  and other benefit programs  generally made
available by NSI to its executive  officers and their families.  With respect to
life insurance  coverage,  you will be provided no less than $1 million coverage
(subject to coordination with the qualified  retirement plans' death benefits in
the same manner as for other executives).

     7. Severance Payment/Change in Control - Except in the event of termination
in  connection  with a Change in  Control of NSI (as  defined  in the  Severance
Protection Agreement that will cover you), you will be entitled to the following
severance payment:

     If your employment is terminated on or before August 31, 1998, except for
     voluntary  termination,  termination  upon death or Disability  (as defined
     below),  or  termination  by NSI for Cause  (as  defined  below),  you will
     receive  a  lump  sum  severance   payment,   immediately   following  your
     termination, of $4.5 million reduced by the total amount of any base salary
     and annual  incentive  bonus(es) paid to you by NSI for the period from the
     Effective Date to the date of your termination.

<PAGE>

                                                                         Page 15
                                                             Exhibit 10(III)A(a)

                       
     If your  employment  is  terminated  after August 31, 1998,  except for the
     reasons stated in the preceding paragraph,  you will receive a $1.5 million
     lump sum severance payment immediately following your termination.


     For purposes of entitlement to a severance payment, "Cause" shall mean any
     act(s) on your part that constitutes fraud, a felony involving  dishonesty,
     a breach of fiduciary  duty, or gross  malfeasance  or habitual  neglect of
     your  duties for NSI,  and  "Disability"  shall  mean a physical  or mental
     infirmity which impairs your ability to  substantially  perform your duties
     as Chief Executive  Officer of NSI for a period of one hundred eighty (180)
     consecutive days. The NSI Board, based upon the information provided to it,
     shall determine whether an act constituting  Cause has occurred and whether
     you have suffered a Disability.  In the case of termination for Cause,  (i)
     you will be given written notice of the actions constituting Cause at least
     fifteen  (15) days prior to any meeting of the Board of Directors of NSI at
     which  your  termination  is to be  considered;  (ii) you will be given the
     opportunity to be heard by the Board;  and (iii) your termination for Cause
     must be evidenced by a resolution adopted by two-thirds of the Board.


     With  respect  to Change in  Control  situations,  you will be covered by a
Severance  Protection  Agreement  with the same  provisions as are applicable to
NSI's other executive  officers.  In the event of your termination in connection
with a Change in Control  that  entitles  you to  benefits  under the  Severance
Protection Agreement,  you will receive the greater of the payments and benefits
provided under the Severance  Protection  Agreement (after  consideration of any
tax penalties) or the severance payments described above.

     The base salary, annual incentive,  option grants,  nonqualified retirement
benefits,  and any  severance  payments  will be  structured  to ensure  the tax
deductibility  to NSI of the payments and  benefits  under the Internal  Revenue
Code  of  1986,  including  Code  Section  162(m).  We  can  provide  additional
information on these issues if you so desire.

     We are preparing a SERP  provision and  Severance  Protection  Agreement to
evidence the arrangements set forth in this letter.  These agreements  should be
completed shortly.
<PAGE>

Page 16
                                                             Exhibit 10(III)A(a)



     Again,  we are  delighted you are joining NSI and we look forward to a long
and mutually  satisfactory  relationship.  This letter  outlines your employment
relationship with NSI; if you agree with the employment terms as outlined above,
please sign and date both copies of this letter agreement and return one copy to
me at your earliest convenience.


                                Very truly yours,



                                /s/ John G. Medlin, Jr.
                                John G. Medlin, Jr.
                                Chairman, Executive Resource, 
                                Compensation and Nominating Committee 
                                of the Board of Directors



ACCEPTED AND AGREED TO THIS

5    DAY OF FEBRUARY, 1996


/s/ James S. Balloun
    James S. Balloun


                                                                         Page 17
                                                             Exhibit 10(iii)A(b)


                       NONQUALIFIED STOCK OPTION AGREEMENT




     THIS AGREEMENT, made as of the 3rd day of January, 1996 (the "Grant Date"),
between  National  Service  Industries,   Inc.,  a  Delaware   corporation  (the
"Company"), and James S. Balloun (the "Optionee").

     WHEREAS,  the Company has adopted the  National  Service  Industries,  Inc.
Long-Term  Incentive  Program  (the  "Program")  in order to provide  additional
incentive to certain officers and employees of the Company and its Subsidiaries;
and

     WHEREAS,  the Committee  responsible for  administration of the Program has
determined to grant an option to the Optionee as provided herein.

     NOW, THEREFORE, the parties hereto agree as follows:

     1. Grant of Option.

          1.1 The Company  hereby  grants to the  Optionee  the right and option
(the  "Option") to purchase  all or any part of an  aggregate  of 250,000  whole
Shares subject to, and in accordance with, the terms and conditions set forth in
this Agreement.
                 
          1.2 The Option is not intended to qualify as an Incentive Stock Option
within the meaning of Section 422 of the Code.

          1.3 This  Agreement  shall be construed in accordance  and  consistent
with, and subject to, the provisions of the Program (the provisions of which are
incorporated  herein by reference) and, except as otherwise  expressly set forth
herein,  the  capitalized  terms  used in this  Agreement  shall  have  the same
definitions as set forth in the Program.

     2. Purchase Price.

          The price at which the Optionee  shall be entitled to purchase  Shares
upon the exercise of the Option shall be $32.50 per Share.

     3. Duration of Option.

          The  Option  shall be  exercisable  to the  extent  and in the  manner
provided  herein  for a  period  of ten (10)  years  from the  Grant  Date  (the
"Exercise Term");  provided,  however, that the Option may be earlier terminated
as provided in Section 6 hereof.
<PAGE>
Page 18
                                                             Exhibit 10(iii)A(b)



     4. Exercisability of Option.

          Unless otherwise provided in this Agreement or the Program, the Option
shall  entitle the  Optionee to  purchase,  in whole at any time or in part from
time to time,  85,000 Shares  covered by the Option on or after August 31, 1996,
an additional  85,000 Shares  covered by the Option on or after August 31, 1997,
and an  additional  80,000  Shares  covered by the Option on or after August 31,
1998, and each such right of purchase  shall be cumulative  and shall  continue,
unless sooner  exercised or terminated as herein  provided  during the remaining
period of the Exercise Term.

     5. Manner of Exercise and Payment.

          5.1  Subject to the terms and  conditions  of this  Agreement  and the
Program,  the Option  may be  exercised  by  delivery  of written  notice to the
Company at its  principal  executive  office.  Such notice  shall state that the
Optionee is electing to exercise  the Option and the number of Shares in respect
of which the  Option  is being  exercised  and shall be signed by the  person or
persons  exercising the Option.  If requested by the  Committee,  such person or
persons  shall (i) deliver this  Agreement  to the  Secretary of the Company who
shall endorse thereon a notation of such exercise and (ii) provide  satisfactory
proof as to the right of such person or persons to exercise the Option.

          5.2  The  notice  of  exercise  described  in  Section  5.1  shall  be
accompanied  by the full  purchase  price for the Shares in respect of which the
Option is being exercised,  in cash, by check, or by transferring  Shares to the
Company  having a Fair Market  Value on the day  preceding  the date of exercise
equal to the cash amount for which such Shares are substituted.

          5.3 Upon receipt of notice of exercise and full payment for the Shares
in respect of which the Option is being exercised, the Company shall, subject to
Section 17 of the  Program,  take such action as may be  necessary to effect the
transfer to the  Optionee of the number of Shares as to which such  exercise was
effective.

          5.4 The  Optionee  shall not be deemed to be the holder of, or to have
any of the rights of a holder with  respect to any Shares  subject to the Option
until (i) the Option  shall have been  exercised  pursuant  to the terms of this
Agreement  and the  Optionee  shall  have paid the full  purchase  price for the
number of Shares in respect of which the Option was exercised,  (ii) the Company
shall  have  issued and  delivered  the  Shares to the  Optionee,  and (iii) the
Optionee's  name shall have been entered as a stockholder of record on the books
of the  Company,  whereupon  the  Optionee  shall  have  full  voting  and other
ownership rights with respect to such Shares.

<PAGE>
                                                                         Page 19
                                                             Exhibit 10(iii)A(b)



     6. Termination of Employment.

          6.1 Death, Disability,  or Change in Control. If the employment of the
Optionee is terminated as a result of his death,  Disability,  or within two (2)
years following a Change in Control, the Option shall continue to be exercisable
in whole or in part (to the  extent  exercisable  on the date of the  Optionee's
termination  of employment) at any time within three (3) years after the date of
such  termination  of  employment,  but in no event after the  expiration of the
Exercise  Term.  In the  event of the  Optionee's  death,  the  Option  shall be
exercisable,  to the extent provided in the Program and this  Agreement,  by the
legatee  or  legatees  under his will,  or by his  personal  representatives  or
distributees  and such person or persons shall be  substituted  for the Optionee
each time the Optionee is referred to herein.

          6.2  Retirement  at Age  Sixty-five  (65).  If the  employment  of the
Optionee  is  terminated  as a  result  of  Optionee's  Retirement  (on or after
Optionee's  sixth-fifth  (65th)  birthday),  the  Option  shall  continue  to be
exercisable  in whole or in part (to the extent  exercisable  on the date of the
Optionee's  termination  of  employment) at any time within five (5) years after
the date of such termination of employment, but in no event after the expiration
of the Exercise Term.

          6.3  Termination   Without  Cause.  In  the  event  of  the  Company's
termination of Optionee's  employment  without Cause, and other than as provided
in Sections 6.1 and 6.2 above,  the Option shall  become  immediately  and fully
exercisable.  "Cause" shall mean any act(s) on Optionee's part that  constitutes
fraud,  a felony  involving  dishonesty,  a breach of fiduciary  duty,  or gross
malfeasance or habitual neglect of Optionee's  duties for the Company;  provided
that (i) Optionee  has been given  written  notice of such actions  constituting
Cause at least  fifteen (15) days prior to any meeting of the Board of Directors
of the Company at which his  termination is to be considered;  (ii) Optionee has
been  given the  opportunity  to be heard by the  Board;  and  (iii)  Optionee's
termination for Cause is evidenced by a resolution  adopted by two-thirds of the
Board.

          6.4  Termination  of Option.  If the  employment  of the  Optionee  is
terminated  for any reason  other than the reasons set forth in Sections 6.1 and
6.2 (including the Optionee's ceasing to be employed by a Subsidiary or Division
as a result of the sale of such  Subsidiary  or  Division or an interest in such
Subsidiary  or  Division),  the  Option  shall  terminate  on  the  date  of the
Optionee's termination of employment, whether or not exercisable.

     7. Effect of Change in Control and Termination of Employment Without Cause

          Notwithstanding  anything contained in this Agreement to the contrary,
in the event of a Change in Control, (i) the Option shall become immediately and
fully  exercisable,  and (ii) the Optionee  will be  permitted to surrender  for
cancellation, within sixty (60) days after such Change in Control, the Option or
<PAGE>
Page 20
                                                             Exhibit 10(iii)A(b)



any portion of the Option to the extent not yet exercised and the Optionee shall
be  entitled to receive  immediately  a cash  payment in an amount  equal to the
excess,  if any, of (A) the greater of (x) the Fair  Market  Value,  on the date
preceding  the date of the  surrender,  of the  Shares  subject to the Option or
portion of the Option  surrendered  or (y) the Adjusted Fair Market Value of the
Shares subject to the Option or the portion of the Option surrendered,  over (B)
the  aggregate  purchase  price  for such  Shares  under the  Option;  provided,
however,  that if the Option  was  granted  within  six (6) months  prior to the
Change in Control and the  Optionee may be subject to  liability  under  Section
16(b) of the  Exchange  Act, the  Optionee  shall be entitled to  surrender  for
cancellation  the Option or any portion of the Option  during the sixty (60) day
period  following  the  expiration  of six (6) months from the Grant Date and to
receive  the  amount   described  above  with  respect  to  such  surrender  for
cancellation.

     8. Nontransferability.

          The Option shall not be transferable other than-by will or by the laws
of descent and distribution.  Notwithstanding  the foregoing,  the Option may be
transferred,  in whole or in part, without consideration,  by written instrument
signed by the  Optionee,  to any  members of the  immediate  family of  Optionee
(i.e., spouse,  children and grandchildren),  any trusts for the benefit of such
family members or any  partnerships  whose only partners are such family members
(the "Permitted Transferees").  Appropriate evidence of any such transfer to the
Permitted  Transferees  shall  be  delivered  to the  Company  at its  principal
executive  office.  During the  lifetime of the  Optionee,  the Option  shall be
exercisable  only  by  the  Optionee,  or,  if  applicable,   by  the  Permitted
Transferees.

     9. No Right to Continued Employment.

          Nothing in this  Agreement  or the  Program  shall be  interpreted  or
construed to confer upon the Optionee any right with respect to  continuance  of
employment by the Company,  nor shall this Agreement or the Program interfere in
any way with the right of the Company to terminate the Optionee's  employment at
any time.

     10. Adjustments.

          In the event of a Change in  Capitalization,  the  Committee  may make
appropriate  adjustments  to the  number  and class of Shares or other  stock or
securities subject to the Option and the purchase price for such Shares or other
stock or securities. The Committee's adjustment shall be made in accordance with
the  provisions  of Section 11 of the Program and shall be effective  and final,
binding, and conclusive for all purposes of the Program and this Agreement.
<PAGE>
                                                                         Page 21
                                                             Exhibit 10(iii)A(b)



     11. Terminating Events.

          Subject  to  Section  7  hereof,  upon the  effective  date of (i) the
liquidation or dissolution of the Company or (ii) a merger or  consolidation  of
the Company (a "Transaction"), the Option shall continue in effect in accordance
with its terms and the  Optionee  shall be entitled to receive in respect of all
Shares subject to the Option,  upon exercise of the Option,  the same number and
kind of stock,  securities,  cash,  property,  or other  consideration that each
holder of Shares was entitled to receive in the Transaction.

     12. Withholding of Taxes.

          12.1 The Company shall have the right to deduct from any  distribution
of cash to the Optionee an amount equal to the federal,  state, and local income
taxes  and  other  amounts  as  may be  required  by  law  to be  withheld  (the
"Withholding  Taxes") with respect to the Option. If the Optionee is entitled to
receive  Shares  upon  exercise  of the  Option,  the  Optionee  shall  pay  the
Withholding  Taxes to the Company in cash prior to the  issuance of such Shares.
In  satisfaction  of the  Withholding  Taxes,  the  Optionee  may make a written
election  (the  "Tax  Election"),  which  may be  accepted  or  rejected  in the
discretion of the Committee,  to have withheld a portion of the Shares  issuable
to him or her upon exercise of the Option, having an aggregate Fair Market Value
on the date preceding the Tax Date (as defined  below) equal to the  Withholding
Taxes,  provided  that (i) if the  Optionee  may be subject to  liability  under
Section 16(b) of the Exchange Act (unless his or her  employment  was terminated
due to  Disability or death),  (A) the Optionee  makes the Tax Election at least
six (6) months  after the Grant Date and (B) the Tax  Election is made either at
least six (6) months prior to the date that the amount of the Withholding  Taxes
are determined  (the "Tax Date") or during the ten (10) day period  beginning on
the third  business  day and ending on the twelfth  business day  following  the
release for  publication  of the  Company's  quarterly or annual  statements  of
earnings, (ii) the Tax Election is made prior to the Tax Date, and (iii) the Tax
Election  is  irrevocable;  provided,  however,  in the event  that the Tax Date
occurs subsequent to the exercise of the Option,  the Optionee shall tender back
to the Company on the Tax Date that number of Shares  having a Fair Market Value
on the date preceding the Tax Date equal to the Withholding Taxes.

     13. Employee Bound by the Program.

          The Optionee hereby acknowledges  receipt of a copy of the Program and
agrees to be bound by all the terms and provisions thereof.

     14. Modification of Agreement.

          This Agreement may be modified, amended, suspended, or terminated, and
any terms or conditions may be waived, but only by a written instrument executed
by the parties hereto.
<PAGE>
Page 22
                                                             Exhibit 10(iii)A(b)



     15. Severability.

          Should any provision of this Agreement be held by a court of competent
jurisdiction  to be  unenforceable  or invalid  for any  reason,  the  remaining
provisions  of this  Agreement  shall not be affected by such  holding and shall
continue it full force in accordance with their terms.

     16. Governing Law.

          The validity,  interpretation,  construction,  and performance of this
Agreement shall be governed by the laws of the State of Delaware  without giving
effect to the conflicts of laws principles thereof.

     17. Successors in Interest.

          This Agreement  shall inure to the benefit of and be binding upon each
successor  to the  Company.  This  Agreement  shall  inure to the benefit of the
Optionee's  legal  representatives  and Permitted  Transferees.  All obligations
imposed  upon the  Optionee  and all rights  granted to the  Company  under this
Agreement shall be final,  binding,  and conclusive  upon the Optionee's  heirs,
executors, administrators, successors, and Permitted Transferees.

     18. Resolution of Disputes.

          Any dispute or disagreement  which may arise under, or as a result of,
or in any way relate to, the  interpretation,  construction,  or  application of
this Agreement  shall be determined by the  Committee.  Any  determination  made
hereunder  shall be final,  binding,  and  conclusive  on the  Optionee  and the
Company for all purposes.


ATTEST:                             NATIONAL SERVICE INDUSTRIES, INC.



/s/ Carol Ellis Morgan              By: /s/ John G. Medlin, Jr
    Assistant Secretary                     John G. Medlin, Jr.
                                            Chairman, Executive Resource,
                                            Compensation and Nominating
                                            Committee of The Board of Directors
                                                  
     
                                            /s/ James S. Balloun
                                            Name of Optionee:  James S. Balloun


                                                                         Page 23
                                                             Exhibit 10(iii)A(c)
                                                             

                         
                         SEVERANCE PROTECTION AGREEMENT




     THIS  AGREEMENT  made as of the 1st day of February,  1996,  by and between
National  Service  Industries,  Inc. (the  "Company")  and James S. Balloun (the
"Executive").

     WHEREAS,  the Board of Directors of the Company  (the  "Board")  recognizes
that the possibility of a Change in Control (as hereinafter  defined) exists and
that the  threat of or the  occurrence  of a Change  in  Control  can  result in
significant  distractions  of  its  key  management  personnel  because  of  the
uncertainties inherent in such a situation;

     WHEREAS,  the Board has  determined  that it is  essential  and in the best
interest  of the  Company  and its  stockholders  to retain the  services of the
Executive in the event of a threat or  occurrence  of a Change in Control and to
ensure his continued  dedication and efforts in such event without undue concern
for his personal financial and employment security; and

     WHEREAS,  in order to induce the  Executive  to remain in the employ of the
Company,  particularly in the event of a threat or the occurrence of a Change in
Control,  the Company desires to enter into this Agreement with the Executive to
provide the  Executive  with  certain  benefits in the event his  employment  is
terminated  as a result of, or in  connection  with,  a Change in Control and to
provide the Executive  with the Gross-Up  Payment (as  hereinafter  defined) and
certain other benefits whether or not the Executive's employment is terminated.

     NOW,  THEREFORE,  in  consideration  of the  respective  agreements  of the
parties contained herein, it is agreed as follows:

     1.  Term of Agreement.


          (a) This  Agreement  shall  commence as of February 1, 1996, and shall
continue  in effect  until the  earlier of the  Executive's  sixty-fifth  (65th)
birthday  or the  Executive's  termination  of  employment  prior to a Change in
Control, as provided in Section 1(b) below.

          (b) Prior to a Change in Control  and other than  during a  Threatened
Change in Control  Period,  the term of this Agreement  shall expire on the date
the  Executive  ceases to serve as  Chairman  of the  Board and Chief  Executive
Officer, or in another capacity as an executive officer (as defined in Rule 3b-7
under the  Securities  Exchange  Act of 1934,  as amended (the "1934 Act") as in
effect on the date  hereof) of the  Company,  unless such  cessation  was at the
request  of a Third  Party or  otherwise  occurred  in  connection  with,  or in
anticipation of, a Change in Control.
<PAGE>
Page 24
                                                             Exhibit 10(iii)A(c)



     2.  Definitions.

          2.1 Cause.  For purposes of this Agreement,  a termination for "Cause"
is a termination  evidenced by a resolution  adopted in good faith by two-thirds
of the Board that the  Executive (a)  intentionally  and  continually  failed to
substantially  perform  his  duties  with  the  Company  (other  than a  failure
resulting from the  Executive's  incapacity  due to physical or mental  illness)
which  failure  continued  for a period of at least  thirty  (30)  days  after a
written notice of demand for  substantial  performance has been delivered to the
Executive   specifying   the  manner  in  which  the  Executive  has  failed  to
substantially  perform,  or  (b)  intentionally  engaged  in  conduct  which  is
demonstrably and materially  injurious to the Company,  monetarily or otherwise;
provided,  however,  that no termination of the Executive's  employment shall be
for Cause as set  forth in clause  (b)  above  until (x) there  shall  have been
delivered to the  Executive a copy of a written  notice  setting  forth that the
Executive was guilty of the conduct set forth in clause (b) and  specifying  the
particulars thereof in detail, and (y) the Executive shall have been provided an
opportunity  to be heard by the Board (with the  assistance  of the  Executive's
counsel if the  Executive  so  desires).  No act,  nor  failure  to act,  on the
Executive's  part,  shall be considered  "intentional"  unless he has acted,  or
failed to act,  with an absence of good faith and  without a  reasonable  belief
that his  action or  failure  to act was in the best  interest  of the  Company.
Notwithstanding anything contained in this Agreement to the contrary, no failure
to  perform  by the  Executive  after a Notice  of  Termination  is given by the
Executive shall constitute Cause for purposes of this Agreement.

          2.2 Change in Control.  For purposes of this  Agreement,  a "Change in
Control" shall mean any of the following events:

               (a) The acquisition (other than from the Company) by any "Person"
(as the term person is used for purposes of Sections  13(d) or 14(d) of the 1934
Act) of beneficial ownership (within the meaning of Rule 13d-3 promulgated under
the 1934 Act) of twenty  percent  (20%) or more of the combined  voting power of
the Company's then outstanding voting securities; or

               (b) The  individuals  who, as of February 1, 1996, are members of
the Board (the  "Incumbent  Board")  cease for any reason to constitute at least
two-thirds of the Board; provided,  however, that if the election, or nomination
for election by the Company's stockholders,  of any new director was approved by
a vote of at least two-thirds of the Incumbent  Board,  such new director shall,
for  purposes of this  Agreement,  be  considered  as a member of the  Incumbent
Board; or

               (c)  Approval by  stockholders  of the Company of (1) a merger or
consolidation  involving  the  Company  if  the  stockholders  of  the  Company,
<PAGE>
                                                                         Page 25
                                                             Exhibit 10(iii)A(c)



immediately  before  such  merger or  consolidation  do not, as a result of such
merger or consolidation,  own, directly or indirectly, more than seventy percent
(70%) of the combined voting power of the then outstanding  voting securities of
the corporation resulting from such merger or consolidation in substantially the
same  proportion as their  ownership of the combined  voting power of the voting
securities  of  the  Company  outstanding  immediately  before  such  merger  or
consolidation, or (2) a complete liquidation or dissolution of the Company or an
agreement for the sale or other  disposition of all or substantially  all of the
assets of the Company.

               Notwithstanding  the foregoing,  a Change in Control shall not be
deemed to occur pursuant to Section 2.2(a),  solely because twenty percent (20%)
or  more  of the  combined  voting  power  of  the  Company's  then  outstanding
securities is acquired by (i) a trustee or other  fiduciary  holding  securities
under one or more employee benefit plans maintained by the Company or any of its
subsidiaries,   or  (ii)  any  corporation  which,  immediately  prior  to  such
acquisition,  is owned directly or indirectly by the stockholders of the Company
in the same  proportion as their  ownership of stock in the Company  immediately
prior to such acquisition (hereinafter referred to as "Related Persons").

               (d)  Notwithstanding  anything contained in this Agreement to the
contrary,  if the  Executive's  employment  is  terminated  prior to a Change in
Control and the Executive reasonably  demonstrates that such termination (1) was
at the  request of a Third  Party (as  hereinafter  defined),  or (2)  otherwise
occurred  in  connection  with,  or in  anticipation  of,  a Change  in  Control
(including,  without limitation,  during a Threatened Change in Control Period),
then for all purposes of this  Agreement,  the date of a Change in Control shall
mean  the  date  immediately  prior  to the  date  of  such  termination  of the
Executive's employment.

          2.3  Disability.  For purposes of this Agreement,  "Disability"  shall
mean a physical or mental  infirmity  which impairs the  Executive's  ability to
substantially  perform  his  duties  under  this  Agreement  for a period of one
hundred eighty (180) consecutive days.

          2.4 (a) Good Reason.  For purposes of this  Agreement,  "Good  Reason"
shall  mean the  occurrence  after a Change in  Control  of any of the events or
conditions described in Subsections (1) through (9) hereof:

               (1) a change  in the  Executive's  status,  title,  position,  or
responsibilities   (including   reporting   responsibilities)   which,   in  the
Executive's  reasonable judgment,  represents an adverse change from his status,
title, position, or responsibilities as in effect immediately prior thereto; the
assignment  to the  Executive of any duties or  responsibilities  which,  in the
Executive's  reasonable  judgment,  are  inconsistent  with his  status,  title,
position,  or responsibilities;  or any removal of the Executive from or failure
<PAGE>
Page 26
                                                             Exhibit 10(iii)A(c)



to  reappoint  or reelect  him to any of such  offices or  positions,  except in
connection with the  termination of his employment for  Disability,  Cause, as a
result of his death, or by the Executive other than for Good Reason;

               (2) a reduction in the Executive's  base salary or any failure to
pay the Executive any  compensation  or benefits to which he is entitled  within
five (5) days of the date due;

               (3) a failure to increase  the  Executive's  base salary at least
annually at a  percentage  of base  salary no less than the  average  percentage
increases  (other  than  increases  resulting  from the  Executive's  promotion)
granted to the Executive during the three (3) full years ended prior to a Change
in Control (or such lesser  number of full years during which the  Executive was
employed);

               (4) the  Company1s  requiring  the  Executive  to be based at any
place  outside a thirty  (30) mile  radius  from  Atlanta,  Georgia,  except for
reasonably  required travel on the Company's  business which is not greater than
such travel requirements prior to the Change in Control;

               (5) the failure by the Company to (A) continue in effect (without
reduction in benefit level,  and/or reward  opportunities)  any  compensation or
employee benefit plan in which the Executive was participating immediately prior
to the Change in Control, including, but not limited to, the plans listed on the
Appendix,  unless a substitute or replacement  plan has been  implemented  which
provides substantially  identical compensation or benefits to the Executive,  or
(B) provide the Executive with compensation and benefits,  in the aggregate,  at
least equal (in terms of benefit  levels and/or reward  opportunities)  to those
provided for under each other  compensation or employee  benefit plan,  program,
and practice as in effect  immediately  prior to the Change in Control (or as in
effect following the Change in Control, if greater);

               (6) the  insolvency  or the filing (by any party,  including  the
Company) of a petition for bankruptcy of the Company;

               (7) any material  breach by the Company of any  provision of this
Agreement;

               (8) any purported  termination of the Executive's  employment for
Cause by the Company which does not comply with the terms of Section 2.1; or

               (9)  the  failure  of  the   Company  to  obtain  an   agreement,
satisfactory  to the  Executive,  from any successor or assign of the Company to
assume and agree to perform this Agreement, as contemplated in Section 9 hereof.
<PAGE>
                                                                         Page 27
                                                             Exhibit 10(iii)A(c)



               (b) Any event or condition  described  in this Section  2.4(a)(1)
through (9) which  occurs  prior to a Change in Control but which the  Executive
reasonably  demonstrates  (1)  was at the  request  of a  third  party  who  has
indicated an intention or taken steps  reasonably  calculated to effect a Change
in Control (a "Third  Party"),  or (2) otherwise  arose in connection with or in
anticipation of a Change in Control,  shall  constitute Good Reason for purposes
of this  Agreement  notwithstanding  that it  occurred  prior to the  Change  in
Control.

               (c) The Executive's right to terminate his employment pursuant to
this  Section  2.4 shall not be affected  by his  incapacity  due to physical or
mental illness.

          2.5 Threatened  Change in Control.  For purposes of this Agreement,  a
"Threatened Change in Control" shall mean the occurrence of any of the following
events:

               (a) when the Company is aware of, or is contemplating, a proposal
(a  "Proposal")  for any Person other than a Related  Person (1) to acquire five
percent  (5%)  or  more  of  the  voting  power  of  the  Company's  outstanding
securities, or (2) to merge or consolidate with another entity, transfer or sell
assets of the  Company,  or  liquidate  or dissolve  the  Company,  in each case
described in this clause (2), in a transaction that would constitute a Change in
Control; or

               (b) any Person other than a Related Person,

                    (1)  acquires  five percent (5%) or more of the voting power
of the Company's outstanding securities, other than as a holder whose investment
in the Company is eligible  to be  reported  on  Schedule  13G  pursuant to Rule
13d-l(b)(1) promulgated under the Exchange Act, or

                    (2)  initiates  a tender or exchange  offer to acquire  such
number of securities as would result in such Person holding twenty percent (20%)
or more of the voting power of the Company's outstanding securities, or

                    (3) solicits proxies for votes to elect members of the Board
at a shareholders meeting of the Company.

          2.6  Threatened  Change  in  Control  Period.  For  purposes  of  this
Agreement,  a  "Threatened  Change in  Control  Period"  shall  mean the  period
commencing  on the date that a  Threatened  Change in Control has  occurred  and
ending upon:

               (a) the  date the  Proposal  referred  to in  Section  2.5(a)  is
abandoned;
<PAGE>
Page 28
                                                             Exhibit 10(iii)A(c)




               (b) the  acquisition  of five percent (5%) of the voting power of
the  Company's  outstanding  securities  by the  Person  referred  to in Section
2.5(a)(1) if such acquisition does not constitute a Threatened Change in Control
under Section 2.5(b)(1);

               (c) the date when any Person  described  in Section  2.5(b),  (1)
shall own less than  five  percent  (5%) of the  voting  power of the  Company's
outstanding  securities,  (2) shall have abandoned the tender or exchange offer,
or (3) shall not have elected a member of the Board as the case may be; or

               (d) the date a Change in Control occurs.

     3.  Termination of Employment.

          3.1 If, during the term of this Agreement,  the Executive's employment
with the Company shall be terminated within  twenty-four (24) months following a
Change in Control, the Executive shall be entitled to the following compensation
and benefits (in addition to any  compensation  and benefits  provided for under
any of the Company's employee benefit plans, policies, and practices):

               (a) If the  Executive's  employment  with  the  Company  shall be
terminated  (1) by the  Company  for Cause or  Disability,  (2) by reason of the
Executive's  death, or (3) by the Executive other than for Good Reason or during
the Window  Period (as each term is defined  herein),  the Company shall pay the
Executive all amounts  earned or accrued  through the  Termination  Date but not
paid as of the Termination Date,  including (i) base salary,  (ii) reimbursement
for reasonable and necessary expenses incurred by the Executive on behalf of the
Company during the period ending on the  Termination  Date,  (iii) vacation pay,
and (iv) sick leave (collectively,  "Accrued Compensation").  In addition to the
foregoing,  if the  Executive's  employment  is  terminated  by the  Company for
Disability or by reason of the Executive's  death,  the Company shall pay to the
Executive  or his  beneficiaries  an amount  equal to the "Pro Rata  Bonus"  (as
hereinafter  defined).  The "Pro Rata  Bonus"  is an  amount  equal to the Bonus
Amount (as hereinafter defined) multiplied by a fraction, the numerator of which
is the number of days in such fiscal year through the  Termination  Date and the
denominator of which is three hundred  sixty-five (365). The term "Bonus Amount"
shall mean the  greater of the (x) most recent  annual  bonus paid or payable to
the  Executive,  or, if greater,  the annual  bonus paid or payable for the full
fiscal  year ended  prior to the fiscal  year  during  which a Change in Control
occurred,  or (y) average of the annual bonuses paid or payable during the three
(3) full fiscal years ended prior to the  Termination  Date or, if greater,  the
three (3) full fiscal  years  ended prior to the Change in Control  (or, in each
case,  such lesser  period for which annual  bonuses were paid or payable to the
Executive).  Executive's entitlement to any other compensation or benefits shall
be determined in accordance with the Company's  employee benefit plans and other
<PAGE>
                                                                         Page 29
                                                             Exhibit 10(iii)A(c)



applicable programs and practices then in effect.

               (b) If the  Executive's  employment  with  the  Company  shall be
terminated  (other than by reason of death),  (1) by the Company  other than for
Cause  or  Disability,  (2) by the  Executive  for  Good  Reason,  or (3) by the
Executive  for any reason  within the sixty  (60) day period  commencing  on the
first  anniversary  of the date of the  occurrence  of a Change in Control  (the
"Window Period"), the Executive shall be entitled to the following:

                    (i)  the  Company   shall  pay  the  Executive  all  Accrued
Compensation and a Pro-Rata Bonus;

                    (ii) the Company  shall pay the  Executive as severance  pay
and  in  lieu  of  any  further  compensation  for  periods  subsequent  to  the
Termination Date, in a single payment an amount (the  Severance Amount") in cash
equal to two (2) times the sum of (A) the greater of the Executive's base salary
in effect on the  Termination  Date or at any time  during the  ninety  (90) day
period prior to the Change in Control ("Base Salary"), and (B) the Bonus Amount.
Notwithstanding  the  foregoing,  if the  Executive  has  attained  at least age
sixty-three (63) on the Termination  Date, the Severance Amount to be paid under
this  Subsection  (ii) shall be the amount  described in the preceding  sentence
multiplied by a fraction (which in no event shall be less than one-half  (1/2)),
the  numerator  of which  shall be the number of months  (for this  purpose  any
partial  month  shall  be  considered  as a whole  month)  remaining  until  the
Executive's  sixty-fifth  (65th)  birthday  (but in no event  shall be less than
twelve (12)) and the denominator of which shall be twenty-four (24);

                    (iii)  for a number  of  months  equal to the  lesser of (A)
twenty-four  (24), or (B) the number of months  remaining  until the Executive's
sixty-fifth  (65th) birthday (the "Continuation  Period"),  the Company shall at
its  expense  continue  on  behalf  of the  Executive  and  his  dependents  and
beneficiaries,   the  life   insurance,   disability,   medical,   dental,   and
hospitalization  benefits  provided  (x) to the  Executive at the time Notice of
Termination is given, at any time during the ninety (90) day period prior to the
Change in Control, or at any time thereafter, or (y) to other similarly situated
executives  who  continue in the employ of the Company  during the  Continuation
Period. The coverage and benefits (including  deductibles and costs) provided in
this  Section  3.1(b)(iii)  during  the  Continuation  Period  shall  be no less
favorable to the Executive and his  dependents and  beneficiaries  than the most
favorable of such coverages and benefits  during any of the periods  referred to
in clauses (x) and (y) above. The Company's obligation hereunder with respect to
the foregoing benefits shall be limited to the extent that the Executive obtains
any such benefits  pursuant to a subsequent  employer's  benefit plans, in which
case,  the  Company may reduce the  coverage  of any  benefits it is required to
provide the Executive  hereunder as long as the aggregate coverages and benefits
of the combined  benefit plans is no less  favorable to the  Executive  than the
<PAGE>
Page 30
                                                             Exhibit 10(iii)A(c)



coverages and benefits required to be provided hereunder.  This Subsection (iii)
shall not be  interpreted  so as to limit any benefits to which the Executive or
his  dependents  may be entitled  under any of the  Company's  employee  benefit
plans,   programs,  or  practices  following  the  Executive's   termination  of
employment,  including,  without limitation,  retiree medical and life insurance
benefits;

                    (iv) the Company shall pay in a single  payment an amount in
cash equal to the excess of (A) the Supplemental  Retirement Benefit (as defined
below) had (w) the Executive  remained employed by the Company for an additional
two (2)  complete  years of credited  service (or until his  sixty-fifth  (65th)
birthday, if earlier), (x) his annual compensation during such period been equal
to his  Base  Salary  and the  Bonus  Amount,  (y)  the  Company  made  employer
contributions  to each defined  contribution  plan in which the  Executive was a
participant  at the  Termination  Date (in an amount equal to the amount of such
contribution for the plan year immediately  preceding the Termination Date), and
(z) he been fully (100%)  vested in his benefit  under each  retirement  plan in
which  the  Executive  was a  participant,  over  (B)  the  lump  sum  actuarial
equivalent  of the  aggregate  retirement  benefit  the  Executive  is  actually
entitled to receive under such retirement plans. For purposes of this Subsection
(iv), the  "Supplemental  Retirement  Benefit" shall mean the lump sum actuarial
equivalent of the  aggregate  retirement  benefit the Executive  would have been
entitled to receive under the Company's supplemental and other retirement plans,
including,  but  not  limited  to,  Pension  Plan C (the  "NSI  Pension  Plan");
provided, however, if the Executive has attained at least age fifty (50) and has
been  employed  by the  Company  for  at  least  fifteen  (15)  years  as of the
Termination Date, the calculation of the Supplemental  Retirement  Benefit shall
be made  pursuant to the Early  Retirement  Accrued  Pension  formula  under the
Supplemental Retirement Plan for Executives of the Company without regard to the
Executive's  attained age or year of credited service (as defined therein).  For
purposes of this Subsection (iv), the "actuarial equivalent" shall be determined
in  accordance  with  the  actuarial  assumptions  used for the  calculation  of
benefits under the NSI Pension Plan as applied prior to the Termination  Date in
accordance with such plan's past practices; and

                    (v) (A) the restrictions on any outstanding incentive awards
(including  restricted  stock and  granted  Performance  Shares)  granted to the
Executive  under the Long-Term  Incentive  Program (the  "Program") or under any
other  incentive plan or arrangement  shall lapse and such incentive award shall
become  one  hundred  percent  (100%)  vested,   all  stock  options  and  stock
appreciation   rights  granted  to  the  Executive   shall  become   immediately
exercisable and shall become hundred percent (100%) vested,  and all Performance
Units granted to the Executive shall become hundred  percent (100%) vested,  and
(B) the Executive  shall have the right to require the Company to purchase,  for
cash, any shares of unrestricted  stock or shares purchased upon exercise of any
options, at a price equal to the fair market value of such shares on the date of
<PAGE>
                                                                         Page 31
                                                             Exhibit 10(iii)A(c)



purchase by the Company.

                    (c)  The  amounts   provided  for  in  Sections  3.1(a)  and
3.1(b)(i),  (ii),  (iv),  and (v) shall be paid  within  five (5) days after the
Executive's Termination Date.

                    (d) The  Executive  shall not be required  to  mitigate  the
amount of any payment provided for in this Agreement by seeking other employment
or otherwise and no such payment shall be offset or reduced by the amount of any
compensation or benefits provided to the Executive in any subsequent  employment
except as provided in Section 3.1(b)(iii).

          3.3 The severance pay and benefits provided for in Sections 3.1(a) and
3.1(b)(i)  and (ii)  shall be in lieu of any  other  severance  pay to which the
Executive  may be  entitled  under  any  Company  severance  plan,  program,  or
arrangement.

     4. Notice of Termination.  During a Threatened Change in Control Period and
following a Change in Control,  any purported  termination  by the Company or by
the Executive  shall be  communicated  by written  Notice of  Termination to the
other.  For purposes of this Agreement,  a "Notice of Termination"  shall mean a
notice which  indicates  the specific  termination  provision in this  Agreement
relied upon and shall set forth in reasonable detail the facts and circumstances
claimed to provide a basis for termination of the Executive's  employment  under
the provision so indicated.  For purposes of this  Agreement,  no such purported
termination shall be effective without such Notice of Termination.

     5.  Termination  Date.  "Termination  Date"  shall  mean in the case of the
Executive's death, his date of death, and in all other cases, the date specified
in the Notice of Termination subject to the following:

          (a) If the  Executive's  employment  is  terminated by the Company for
Cause or due to  Disability,  the date  specified  in the Notice of  Termination
shall be at least  thirty (30) days from the date the Notice of  Termination  is
given to the Executive,  provided that in the case of Disability,  the Executive
shall not have returned to the full-time  performance  of his duties during such
period of at least thirty (30) days; and

          (b) If the Executive's  employment is terminated for Good Reason,  the
date  specified in the Notice of  Termination  shall not be more than sixty (60)
days from the date the Notice of Termination is given to the Company.

     6. Excise Tax Payments.

          (a)  Notwithstanding  anything  contained  in  this  Agreement  to the
contrary  and without  regard to whether  the  Executive's  employment  with the
Company has  terminated,  in the event that any  payment or benefit  (within the
<PAGE>
Page 32
                                                             Exhibit 10(iii)A(c)



meaning of Section  280G(b)(2) of the Internal  Revenue Code of 1986, as amended
[the  "Code"]) to the  Executive or for his benefit,  whether paid or payable or
distributed  or  distributable  pursuant  to the  terms  of  this  Agreement  or
otherwise in connection with, or arising out of, his employment with the Company
or a change in ownership or effective control of the Company or of a substantial
portion  of its  assets (a  "Payment"  or  "Payments"),  would be subject to the
excise tax imposed by Section 4999 of the Code or any interest or penalties  are
incurred by the  Executive  with  respect to such  excise tax (such  excise tax,
together  with any such interest and  penalties,  are  hereinafter  collectively
referred  to as the  "Excise  Tax"),  then the  Executive  shall be  entitled to
receive an  additional  payment (a  "Gross-Up  Payment")  in an amount such that
after payment by the Executive of all taxes (including any interest or penalties
imposed  with respect to such taxes and the Excise  Tax),  including  any Excise
Tax, imposed upon the Gross-Up  Payment,  the Executive retains an amount of the
Gross-Up Payment equal to the Excise Tax imposed upon the Payments.

          (b) An  initial  determination  as to  whether a  Gross-Up  Payment is
required  pursuant  to this  Section 6 and the amount of such  Gross-Up  Payment
shall be made by an  accounting  firm  selected by the  Company  and  reasonably
acceptable  to the  Executive  which is  designated  one of the five (5) largest
accounting  firms in the United States (the "Accounting  Firm").  The Accounting
Firm shall  provide  its  determination  (the  "Determination"),  together  with
detailed  supporting  calculations  and  documentation,  to the  Company and the
Executive within five (5) days of the Termination  Date, if applicable,  or such
other  time as  requested  by the  Company  or by the  Executive  (provided  the
Executive  reasonably  believes  that any of the  Payments may be subject to the
Excise Tax) and if the Accounting  Firm determines that no Excise Tax is payable
by the  Executive  with respect to a Payment or Payments,  it shall  furnish the
Executive with an opinion reasonably  acceptable to the Executive that no Excise
Tax will be imposed with  respect to any such  Payment or Payments.  Within five
(5) days of the delivery of the  Determination  to the Executive,  the Executive
shall have the right to dispute the Determination (the "Dispute").  The Gross-Up
Payment,  if any, as  determined  pursuant to this Section 6(b) shall be paid by
the  Company  to the  Executive  within  five  (5)  days of the  receipt  of the
Accounting Firm's  determination.  The existence of the Dispute shall not in any
way  affect  the right of the  Executive  to  receive  the  Gross-Up  Payment in
accordance with the  Determination.  If there is no Dispute,  the  Determination
shall be binding,  final,  and  conclusive  upon the  Company and the  Executive
subject to the application of Section 6(c).

          (c) As a result of the uncertainty in the application of Sections 4999
and 280G of the Code,  it is  possible  that a  Gross-Up  Payment  (or a portion
thereof) will be paid which should not have been paid (an "Excess Payment"),  or
a Gross-Up  Payment (or a portion  thereof) which should have been paid will not
have  been paid (an  "Underpayment").  An  Underpayment  shall be deemed to have
occurred  (1)  upon  notice  (formal  or  informal)  to the  Executive  from any
governmental  taxing authority that the tax liability of the Executive  (whether
<PAGE>
                                                                         Page 33
                                                             Exhibit 10(iii)A(c)



in respect of the then current  taxable  year of the  Executive or in respect of
any prior  taxable  year of the  Executive)  may be  increased  by reason of the
imposition  of the Excise Tax on a Payment or Payments with respect to which the
Company  has  failed  to  make  a  sufficient  Gross-Up  Payment,   (2)  upon  a
determination  by a court,  (3) by reason of determination by the Company (which
shall  include  the  position  taken  by  the  Company,  or  together  with  its
consolidated  group,  on  its  federal  income  tax  return),  or (4)  upon  the
resolution  to  the  satisfaction  of  the  Executive  of  the  Dispute.  If  an
Underpayment  occurs,  the Executive  shall promptly  notify the Company and the
Company  shall pay to the  Executive at least five (5) days prior to the date on
which the  applicable  government  taxing  authority has requested  payment,  an
additional  Gross-Up  Payment equal to the amount of the  Underpayment  plus any
interest and penalties (other than interest and penalties imposed by reason of a
failure to file timely a tax return or pay taxes shown due on a return)  imposed
on the  Underpayment.  An Excess Payment shall be deemed to have occurred upon a
"Final  Determination" (as hereinafter defined) that the Excise Tax shall not be
imposed  upon a Payment or  Payments  with  respect to which the  Executive  had
previously received a Gross-Up Payment. A Final Determination shall be deemed to
have occurred when the  Executive  has received from the  applicable  government
taxing  authority a refund of taxes or other  reduction in his tax  liability by
reason of the Excess  Payment  and upon either (i) the date a  determination  is
made by, or an  agreement  is entered  into with,  the  applicable  governmental
taxable  authority which finally and  conclusively  binds the Executive and such
taxing  authority,  or in the event  that a claim is  brought  before a court of
competent jurisdiction,  the date upon which a final determination has been made
by such court and either all appeals have been taken and finally resolved or the
time for all  appeals  has  expired,  or (ii) the  statute of  limitations  with
respect to the  Executive's  applicable  tax return  has  expired.  If an Excess
Payment is determined to have been made,  the amount of the Excess Payment shall
be treated as a loan by the Company to the Executive and the Executive shall pay
to  the  Company  on  demand  (but  not  less  than  ten  (10)  days  after  the
determination  of such Excess  Payment)  the amount of the Excess  Payment  plus
interest  at  an  annual  rate  equal  to  the  rate  provided  for  in  Section
1274(b)(2)(B)  of the Code  from the date the  Gross-Up  Payment  (to  which the
Excess Payment relates) was paid to the Executive until the date of repayment to
the Company.

          (d)  Notwithstanding  anything  contained  in  this  Agreement  to the
contrary, in the event that, according to the Determination,  an Excise Tax will
be imposed on any Payment or Payments,  the Company shall pay to the  applicable
government  taxing  authorities  as Excise  Tax  withholding,  the amount of the
Excise Tax that the Company has actually withheld from the Payment or Payments.

     7.  Unauthorized  Disclosure.  During  the  period  that the  Executive  is
actively employed by the Company,  the Executive shall not make any Unauthorized
Disclosure. For purposes of this Agreement, "Unauthorized Disclosure" shall mean
<PAGE>
Page 34
                                                             Exhibit 10(iii)A(c)



disclosure  by the  Executive  without  the  consent  of the Board  (other  than
pursuant to a court order) to any person,  other than an employee or director of
the  Company  or  a  person  to  whom  disclosure  is  reasonably  necessary  or
appropriate in connection with the performance by the Executive of his duties as
an  executive  of the Company,  or as may be legally  required,  of any material
confidential  information  obtained by the Executive  while in the employ of the
Company (including any material confidential  information with respect to any of
the Company's customers or methods of distribution),  the disclosure of which is
demonstrably and materially injurious to the Company;  provided;  however,  that
such term shall not  include the use or  disclosure  by the  Executive,  without
consent,  of any  information  known  generally  to the public  (other than as a
result of disclosure  by him in violation of this Section 7) or any  information
not  otherwise  considered  confidential  and  material by a  reasonable  person
engaged in the same business as that conducted by the Company; provided further,
however,  that any  breach  of this  Section  7 shall in no  event  subject  the
Executive  to damages  (including  costs,  fees,  and  expenses  incurred by the
Company) in excess of Ten Thousand Dollars ($10,000) in the aggregate.

     8.  Non-Compete.  During the period that the Executive is actively employed
by the Company,  the Executive shall not,  directly or indirectly,  own, manage,
operate, control, consult with, or be connected as an officer,  employee, agent,
partner,  director,  or consultant  with, or have any financial  interest in, or
assist anyone in the conduct of, any business which  directly  competes with the
businesses  of  the  Company  in  the  State  of  Georgia.  Notwithstanding  the
foregoing, the Executive shall not be in violation of the preceding sentence due
to ownership  (directly or  indirectly)  by the  Executive of not more than five
percent (5%) of the issued and outstanding  class of securities of a corporation
whose securities are publicly traded.

     9. Successors; Binding Agreement.

          (a) This  Agreement  shall be  binding  upon  and  shall  inure to the
benefit of the Company, its successors and assigns and the Company shall require
any successor or assign to expressly  assume and agree to perform this Agreement
in the same manner and to the same extent that the Company  would be required to
perform it if no such  succession or assignment  had taken place.  The term "the
Company" as used herein shall  include  such  successors  and assigns.  The term
"successors and assigns" as used herein shall mean a corporation or other entity
acquiring  all or  substantially  all the assets  and  business  of the  Company
(including this Agreement) whether by operation of law or otherwise.

          (b) Neither this Agreement nor any right or interest  hereunder  shall
be assignable or  transferable  by the Executive,  his  beneficiaries,  or legal
representatives, except by will or by the laws of descent and distribution. This
Agreement  shall inure to the benefit of and be enforceable  by the  Executive's
legal personal representative.
<PAGE>
                                                                         Page 35
                                                             Exhibit 10(iii)A(c)




     10. Fees and  Expenses.  The  Company  shall pay all legal fees and related
expenses (including the costs of experts, evidence, and counsel) incurred by the
Executive as they become due as a result of (a) the  Executive's  termination of
employment (including all such fees and expenses, if any, incurred in contesting
or disputing any such termination of employment),  (b) the Executive  seeking to
obtain or enforce  any right or benefit  provided  by this  Agreement  or by any
other plan or arrangement maintained by the Company under which the Executive is
or may be entitled to receive  benefits,  or (c) the Executive's  hearing before
the Board as contemplated in Section 2.1 of this Agreement;  provided,  however,
that the  circumstances set forth in clauses (a) and (b) (other than as a result
of the Executive's  termination of employment under  circumstances  described in
Section 2.2(d)) occurred on or after a Change in Control.

     11.  Notice.  For  purposes  of  this  Agreement,  notices  and  all  other
communications   provided  for  in  the  Agreement   (including  the  Notice  of
Termination)  shall be in  writing  and shall be deemed to have been duly  given
when personally  delivered or sent by certified mail, return receipt  requested,
postage prepaid,  addressed to the respective addresses last given by each party
to the other,  provided that all notices to the Company shall be directed to the
attention of the Board with a copy to the Secretary of the Company.  All notices
and communications shall be deemed to have been received on the date of delivery
thereof or on the third  business  day after the  mailing  thereof,  except that
notice of change of address shall be effective only upon receipt.

     12.  Non-Exclusivity of Rights.  Nothing in this Agreement shall prevent or
limit the Executive's continuing or future participation in any benefit,  bonus,
incentive,  or other  plan or  program  provided  by the  Company  or any of its
subsidiaries and for which the Executive may qualify,  nor shall anything herein
limit or reduce such rights as the Executive may have under any other agreements
with the Company or any of its  subsidiaries.  Amounts which are vested benefits
or which the  Executive  is  otherwise  entitled  to  receive  under any plan or
program of the Company or any of its subsidiaries shall be payable in accordance
with such plan or program, except as explicitly modified by this Agreement.

     13.  Settlement of Claims.  The  Company's  obligation to make the payments
provided  for in  this  Agreement  and  otherwise  to  perform  its  obligations
hereunder  shall  not be  affected  by  any  circumstances,  including,  without
limitation, any set-off, counterclaim, recoupment, defense, or other right which
the Company may have against the Executive or others.

     14. Miscellaneous.  No provision of this Agreement may be modified, waived,
or  discharged  unless such waiver,  modification,  or discharge is agreed to in
writing and signed by the Executive  and the Company.  No waiver by either party
hereto at any time of any breach by the other  party  hereto  of, or  compliance
<PAGE>
Page 36
                                                             Exhibit 10(iii)A(c)



with, any condition or provision of this Agreement to be performed by such other
party shall be deemed a waiver of similar or dissimilar provisions or conditions
at the same or at any prior or subsequent time. No agreement or representations,
oral or otherwise, express or implied, with respect to the subject matter hereof
have  been  made by  either  party  which  are not  expressly  set forth in this
Agreement.

     15.  Governing Law. This  Agreement  shall be governed by and construed and
enforced  in  accordance  with the laws of the State of Georgia  without  giving
effect to the conflict of laws  principles  thereof.  Any action  brought by any
party to this Agreement  shall be brought and maintained in a court of competent
jurisdiction in Fulton County in the State of Georgia.

     16.  Severability.  The  provisions  of  this  Agreement  shall  be  deemed
severable and the  invalidity  or  unenforceability  of any provision  shall not
affect the validity or enforceability of the other provisions hereof.

     17. Entire Agreement - Letter Agreement of February 1, 1996. This Agreement
constitutes  the entire  agreement  between  the parties  hereto and,  except as
provided  hereinbelow in this Paragraph 17, supersedes all prior agreements,  if
any,  understandings,  and  arrangements,  oral or written,  between the parties
hereto with respect to the subject matter hereof.  The Executive and the Company
have entered into a letter agreement dated February 1, 1996, which, in Paragraph
7 thereof, provides severance payments in certain circumstances. In the event of
the Executive's termination in connection with a Change in Control that entitles
the Executive to benefits under this  Agreement,  the Executive will receive the
greater of the  payments  and  benefits  provided  under this  Agreement  (after
consideration  of any tax  penalties)  or the  severance  payments  described in
Paragraph 7 of said letter agreement.
<PAGE>
                                                                         Page 37
                                                             Exhibit 10(iii)A(c)

     IN WITNESS WHEREOF, the Company has caused this Agreement to be executed by
its duly authorized  officer and the Executive has executed this Agreement as of
the day and year first above written.


ATTEST:                           NATIONAL SERVICE INDUSTRIES, INC.



/s/ Carol Ellis Morgan            By:  /s/ John G. Medlin, Jr.
    Assistant Secretary                    John G. Medlin, Jr.
                                           Chairman, Executive Resource,
                                           Compensation and Nominating
                                           Committee of The Board of Directors
                                 


                                       /s/ James S. Balloun  
                                           James S. Balloun


Page 38
                                                             Exhibit 10(iii)A(d)
              

                                           February 1, 1996



James S. Balloun
Chairman of the Board
and Chief Executive Officer
National Service Industries, Inc.
1420 Peachtree Street, N.E.
Atlanta, Georgia   30309-3002


Dear Jim:

     The Board of Directors (the "Board") of National Service  Industries,  Inc.
(the  "Company")  believes  that the threat or occurrence of a Change in Control
(as defined in the Appendix) of the Company may cause you undue concern for your
financial  security and  distract  your  attention  from the  operations  of our
businesses, which would be detrimental to the Company and its shareholders.

     In recognition of these concerns, the Board has determined that in order to
provide you with some measure of security in the event of a Change in Control of
the Company, it has authorized the Company to agree as follows:

     The term of this letter  agreement shall commence as of the date hereof and
shall continue in effect until your sixty-fifth (65th) birthday.

     For any fiscal  year  during  which you are in the employ of the Company on
the date of occurrence of a Change in Control, you shall be guaranteed an annual
bonus for that fiscal year (the  "Change in Control  Year") in an amount no less
than the annual  bonus  that was paid or  payable  to you for the most  recently
ended fiscal year prior to a Change in Control (the  "Bonus")  provided that you
are in the employ of Company (or its successor) on the last day of the Change in
Control Year.

     The  Bonus  will be  paid to you in cash  within  five  (5)  business  days
following  the last day of the Change in Control  Year whether or not you are in
the employ of the Company on the date of payment.

                                           Very truly yours,

                                           /s/ John G. Medlin, Jr.

ATTEST:                                    John G. Medlin, Jr.
                                           Chairman, Executive Resource,
                                           Compensation and Nominating Committee
/s/ Carol Ellis Morgan                     of the Board of Directors
    Assistant Secretary
<PAGE>
                                                                         Page 39
                                                             Exhibit 10(iii)A(d)


                                    APPENDIX





               Change in  Control.  For  purposes of this  letter  agreement,  a
"Change in Control" shall mean any of the following events:

               (a) The acquisition (other than from the Company) by any "Person"
(as the term person is used for purposes of Sections  13(d) or 14(d) of the 1934
Act) of beneficial ownership (within the meaning of Rule 13d-3 promulgated under
the 1934 Act) of twenty  percent  (20%) or more of the combined  voting power of
the Company's then outstanding voting securities; or

               (b) The  individuals  who, as of February 1, 1996, are members of
the Board (the  "Incumbent  Board")  cease for any reason to constitute at least
two-thirds of the Board; provided,  however, that if the election, or nomination
for election by the Company's stockholders,  of any new director was approved by
a vote of at least two-thirds of the Incumbent  Board,  such new director shall,
for  purposes of this  Agreement,  be  considered  as a member of the  Incumbent
Board; or

               (c)  Approval by  stockholders  of the Company of (1) a merger or
consolidation  involving  the  Company  if  the  stockholders  of  the  Company,
immediately  before  such  merger or  consolidation  do not, as a result of such
merger or consolidation,  own, directly or indirectly, more than seventy percent
(70%) of the combined voting power of the then outstanding  voting securities of
the corporation resulting from such merger or consolidation in substantially the
same  proportion as their  ownership of the combined  voting power of the voting
securities  of  the  Company  outstanding  immediately  before  such  merger  or
consolidation, or (2) a complete liquidation or dissolution of the Company or an
agreement for the sale or other  disposition of all or substantially  all of the
assets of the Company.

               Notwithstanding  the foregoing,  a Change in Control shall not be
deemed to occur pursuant to Section (a),  solely because twenty percent (20%) or
more of the combined voting power of the Company's then  outstanding  securities
is acquired by (i) a trustee or other fiduciary holding  securities under one or
more  employee   benefit  plans   maintained  by  the  Company  or  any  of  its
subsidiaries,   or  (ii)  any  corporation  which,  immediately  prior  to  such
acquisition,  is owned directly or indirectly by the stockholders of the Company
in the same  proportion as their  ownership of stock in the Company  immediately
prior to such acquisition (hereinafter referred to as "Related Persons").



Page 40
                                                             Exhibit 10(iii)A(e)
                 

                                   APPENDIX B




B.1. Eligible Individual: James S. Balloun

B.2. Effective Date of Participation:  Pursuant to Section 2.1(b), Mr. Balloun's
date of participation shall be February 1, 1996.

B.3. Special  Provisions:  The following  special  provisions shall apply to Mr.
Balloun's participation in the Plan:

     (a) Except for  purposes of  determining  whether  Mr.  Balloun is a Vested
Terminee and entitled to a Vested  Pension under the Plan,  Mr.  Balloun will be
credited with two (2) years of Credited  Service under  Sections  1.1(q) and 2.3
for each year of Credited Service he would otherwise receive under the Plan.

     (b) Mr. Balloun will qualify as a Vested  Terminee if he completes five (5)
years of employment with NSI from his Service Date to his Termination Date.

Except as  otherwise  specifically  provided in this  Appendix B, Mr.  Balloun's
benefits  under the Plan  shall be  determined  in the same  manner as for other
Participants.




                                                                         Page 41
                                                                      Exhibit 11

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

              COMPUTATIONS OF NET INCOME PER SHARE OF COMMON STOCK
                     (In thousands, except per-share data)



                                       THREE MONTHS ENDED      SIX MONTHS ENDED
                                        FEB. 29,   FEB. 28,   FEB. 29,  FEB. 28,
                                          1996       1995      1996      1995
  

Primary:

  Weighted Average Number of Shares
    (determined on a monthly basis).....   48,364    48,859    48,350    49,025

  Net Income ........................... $ 19,250  $ 17,578  $ 42,519  $ 38,692

  Primary Earnings per Share ........... $    .40  $    .36  $    .88  $    .79


Fully Diluted:

  Weighted Average Number of Shares
    Outstanding ........................   48,364    48,859    48,350    49,025

  Additional Shares Assuming Exercise
    of Options:
      Options exercised ................    1,292       982     1,292       982
      Treasury stock purchased
        with proceeds ..................   (1,007)     (889)     (983)     (889)

  Average Common Shares Outstanding
     (as adjusted) .....................   48,649    48,952    48,659    49,118

  Net Income ........................... $ 19,250  $ 17,578  $ 42,519  $ 38,692

  Fully Diluted Earnings per Share ..... $    .40  $    .36  $    .87  $    .79


<TABLE> <S> <C>


<ARTICLE>                               5
<LEGEND>
Page 42                                                              Exhibit 27


                               Financial Data Schedules
                        Quarter Ended February 29, 1996
                        Pursuant to Section 601(c) of Regulation S-K


This schedule  contains summary  financial  information  extracted from National
Service Industries,  Inc. consolidated balance sheet as of February 29, 1996 and
the consolidated statement of income for the six months ended February 29, 1996,
and is qualified in its entirety by reference to such financial statements.
</LEGEND>
                                  
       
<S>                              <C>
<PERIOD-TYPE>                    6-MOS
<FISCAL-YEAR-END>                         AUG-31-1996
<PERIOD-START>                            SEP-01-1995
<PERIOD-END>                              FEB-29-1996
<CASH>                                         73,431
<SECURITIES>                                    2,550
<RECEIVABLES>                                 260,353
<ALLOWANCES>                                    8,256
<INVENTORY>                                   182,428
<CURRENT-ASSETS>                              627,958
<PP&E>                                        746,904
<DEPRECIATION>                                394,620
<TOTAL-ASSETS>                              1,111,347
<CURRENT-LIABILITIES>                         176,795
<BONDS>                                        26,741
                               0
                                         0
<COMMON>                                       57,919
<OTHER-SE>                                    771,295
<TOTAL-LIABILITY-AND-EQUITY>                  757,470
<SALES>                                       712,245
<TOTAL-REVENUES>                              974,756
<CGS>                                         454,537
<TOTAL-COSTS>                                 603,751
<OTHER-EXPENSES>                              301,092
<LOSS-PROVISION>                                    0
<INTEREST-EXPENSE>                              2,098
<INCOME-PRETAX>                                67,815
<INCOME-TAX>                                   25,296
<INCOME-CONTINUING>                            42,519
<DISCONTINUED>                                      0
<EXTRAORDINARY>                                     0
<CHANGES>                                           0
<NET-INCOME>                                   42,519
<EPS-PRIMARY>                                    0.88
<EPS-DILUTED>                                    0.87
        


</TABLE>


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