NATIONAL SERVICE INDUSTRIES INC
10-Q, 1996-07-10
ELECTRIC LIGHTING & WIRING EQUIPMENT
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                                  Page 1 of 21
                            Exhibit Index on Page 11

                                    FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                  Quarterly Report Under Section 13 or 15 (d)
                     of the Securities Exchange Act of 1934



          For quarter ended May 31, 1996 Commission file number 1-3208



 NATIONAL SERVICE INDUSTRIES, INC.
 (Exact Name of Registrant as Specified in its Charter)



             Delaware                           58-0364900
  (State or Other Jurisdiction of        (I.R.S. Employer Identification Number)
  Incorporation or Organization)


1420 Peachtree Street, N. E., Atlanta, Georgia      30309-3002
 (Address of Principal Executive Offices)           (Zip Code)



          (404) 853-1000
(Registrant's Telephone Number, Including Area Code)

               None
(Former  Name,  Former  Address and Former  Fiscal Year,  if Changed  Since Last
Report)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed  by  Section  13 or 15 (d) of the  Securities  Exchange  Act of 1934
during the preceding 12 months (or for such shorter  period that the  registrant
was  required  to file such  reports),  and (2) has been  subject to such filing
requirements for the past 90 days.

                Yes    X                        No         

Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest  practicable  date  (applicable only to corporate
issuers).

Common Stock - $1.00 Par Value - 47,532,030 shares as of June 30, 1996.

<PAGE>
Page 2




               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

 INDEX


                                                                        Page No.

PART I.  FINANCIAL INFORMATION

      CONSOLIDATED BALANCE SHEETS -
            MAY 31, 1996 AND AUGUST 31, 1995 .............................    3

      CONSOLIDATED STATEMENTS OF INCOME -
            THREE MONTHS AND NINE MONTHS ENDED MAY 31, ...................    4
            1996 AND 1995

      CONSOLIDATED STATEMENTS OF CASH FLOWS - ............................    5
            NINE MONTHS ENDED MAY 31, 1996 AND 1995

      NOTES TO CONSOLIDATED FINANCIAL STATEMENTS .........................    6

      MANAGEMENT'S DISCUSSION AND ANALYSIS OF
            FINANCIAL CONDITION AND RESULTS OF OPERATIONS.................   7-8

PART II.  OTHER INFORMATION

       ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K ..........................    9

SIGNATURES ...............................................................   10

EXHIBIT INDEX ............................................................   11


<PAGE>

                                                                          Page 3
               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                          CONSOLIDATED BALANCE SHEETS
                         (Dollar amounts in thousands)

                                                            May 31,   August 31,
                                                             1996         1995
                                                         (Unaudited)
ASSETS  
Current Assets:
  Cash and cash equivalents ..........................   $   79,307   $   79,402
  Short-term investments .............................        2,551        3,598
  Receivables, less reserves for doubtful
    accounts of $8,981 at May 31, 1996
    and $6,467 at August 31, 1995 ....................      255,564      266,056
  Inventories, at the lower of cost (on a
    first-in, first-out basis) or market .............      177,503      185,789
  Linens in service, net of amortization .............       94,833       88,605
  Deferred income taxes ..............................        7,145       10,221
  Prepayments ........................................        8,997        6,739
    Total Current Assets .............................      625,900      640,410

Property, Plant, and Equipment, at cost:
  Land ...............................................       29,587       31,016
  Buildings and leasehold improvements ...............      194,197      192,023
  Machinery and equipment ............................      536,071      503,868
    Total Property, Plant, and Equipment .............      759,855      726,907
  Less - Accumulated depreciation and
    amortization .....................................      403,873      377,003
      Property, Plant, and Equipment - net ...........      355,982      349,904

Other Assets:
  Goodwill and other intangibles .....................       89,905      101,410
  Other ..............................................       39,324       39,622
    Total Other Assets ...............................      129,229      141,032
      Total Assets ...................................   $1,111,111   $1,131,346


LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:
  Current maturities of long-term debt ...............   $       54   $       87
  Notes payable ......................................        6,529        6,399
  Accounts payable ...................................       69,801       81,524
  Accrued salaries, commissions, and bonuses .........       37,469       43,944
  Current portion of self insurance reserves .........       15,769       16,276
  Other accrued liabilities...........................       49,973       54,340
    Total Current Liabilities ........................      179,595      202,570

Long-Term Debt, less current maturities ..............       26,737       26,776
Deferred Income Taxes ................................       61,509       65,756
Self Insurance Reserves, less current portion ........       68,515       67,830
Other Long-Term Liabilities ..........................       25,999       24,010

Stockholders' Equity:
  Series A participating preferred stock, $.05 stated
     value, 500,000 shares authorized, none issued
  Preferred stock, no par value, 500,000 shares
     authorized, none issued
  Common stock, $1 par value, 80,000,000 shares
    authorized, 57,918,978 shares issued at May
    31, 1996 and August 31, 1995 .....................       57,919       57,919
  Paid-in capital ....................................       10,830        8,065
  Retained earnings ..................................      773,870      746,256
                                                            842,619      812,240
  Less - Treasury stock, at cost (10,204,248 shares at
    May 31, 1996 and 9,609,261 shares at August
    31, 1995) ........................................       93,863       67,836
        Total Stockholders' Equity ...................      748,756      744,404

          Total Liabilities and Stockholders .........   $1,111,111   $1,131,346


The accompanying notes to consolidated financial statements are an integral part
of these balance sheets.
 
<PAGE>
Page 4

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                 CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
              (Dollar amounts in thousands, except per-share data)

<TABLE>


                                                     THREE MONTHS ENDED           NINE MONTHS ENDED
                                                           MAY 31                      MAY 31
                                                     1996           1995           1996        1995
<S>                                                 <C>          <C>          <C>            <C> 

Sales and Service Revenues:
  Net sales of products .........................   $ 381,114    $ 363,765    $ 1,093,359    $ 1,042,706    
  Service revenues ..............................     135,756      142,033        398,267        409,886    
    Total Revenues ..............................     516,870      505,798      1,491,626      1,452,592    

Costs and Expenses:
  Cost of products sold .........................     237,414      233,668        691,951        669,891    
  Cost of services ..............................      77,078       75,227        226,292        225,054    
  Selling and administrative exp ................     157,395      153,085        460,438        447,001    
  Interest expense ..............................       1,082        1,002          3,180          2,792    
  Other expense (income), net ...................        (435)       1,752         (2,386)         5,024    
    Total Costs and Expenses ....................     472,534      464,734      1,379,475      1,349,762    


Income before Provision for Inco ................      44,336       41,064        112,151        102,830     

Provision for (Benefit from) Income Taxes:
  Current .......................................      15,779       18,842         42,997         41,973     
  Deferred ......................................         880       (3,405)        (1,042)        (3,462)     
                                                       16,659       15,437         41,955         38,511      

Net Income ......................................   $  27,677    $  25,627    $    70,196    $    64,319     


Per Share:
  Net income ....................................   $     .58    $     .53    $      1.46    $      1.32    

  Cash dividends ................................   $     .29    $     .28    $       .86    $       .83    


Weighted Average Number of Shares
  Outstanding (thousands) .......................      48,059       48,382         48,240         48,813     



</TABLE>




The accompanying notes to consolidated financial statements are an integral part
of these statements.

<PAGE>

                                                                          Page 5

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

               CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
                         (Dollar amounts in thousands)

<TABLE>
 
                                                                  NINE MONTHS ENDED
                                                                         MAY 31
                                                                   1996         1995
<S>                                                              <C>         <C>  

Cash Provided by (Used for) Operating Activities:
  Net income .................................................   $ 70,196    $  64,319
  Adjustments to reconcile net income to net cash
    provided by operating activities:
      Depreciation and amortization ..........................     44,184       43,467
      Provision for losses on accounts receivable ............      3,509        3,698
      Loss (gain) on the sale of property, plant and equipment     (1,718)         137
      Loss (gain) on the sale of business ....................     (2,946)      (1,161)
      Change in noncurrent deferred income taxes .............     (1,042)      (3,462)
      Change in assets and liabilities net of effect
        of acquisitions-
          Receivables ........................................      6,311       (1,547)
          Inventories and linens in service, net .............        799      (19,178)
          Current deferred income taxes ......................      3,076        6,657
          Prepayments and other ..............................     (2,375)      (1,970)
          Accounts payable and accrued liabilities ...........    (23,771)       9,132
            Net Cash Provided by Operating Activities ........     96,223      100,092

Cash Provided by (Used for) Investing Activities:
  Change in short-term investments ...........................      1,047       (6,807)
  Purchase of property, plant, and equipment .................    (48,367)     (39,180)
  Sale of property, plant, and equipment .....................      5,177        6,435
  Sale of business ...........................................     11,517        4,626
  Acquisitions, net of cash acquired .........................       (600)      (2,668)
  Change in other assets .....................................        (65)      (2,487)
    Net Cash Used for Investing Activities ...................    (31,291)     (40,081)

Cash Provided by (Used for) Financing Activities:
  Change in notes payable ....................................        130        1,425
  Repayment of long-term debt ................................        (72)        (638)
  Recovery of investment in tax benefits .....................      1,290          872
  Deferred income taxes from investment in tax benefits ......     (3,205)      (2,925)
  Issuance (purchase) of treasury stock ......................    (23,262)     (23,758)
  Change in other long-term liabilities ......................      2,674        5,121
  Cash dividends paid ........................................    (41,458)     (40,630)
    Net Cash Used for Financing Activities ...................    (63,903)     (60,533)
Effect of Exchange Rate Changes on Cash ......................     (1,124)         721

Net Change in Cash and Cash Equivalents ......................        (95)         199

Cash and Cash Equivalents at Beginning of Year ...............     79,402       58,619

Cash and Cash Equivalents at End of Period ...................   $ 79,307    $  58,818


Supplemental Cash Flow Information:
  Income taxes paid during the period ........................   $ 44,791    $  34,620
  Interest paid during the period ............................      3,026        2,681

Noncash Investing and Financing Activities:
  Noncash aspects of sale of business -
    Receivables  incurred ....................................   $   --      $    (893)

Noncash Aspects of Acquisitions:
  Liabilities assumed or incurred ............................   $      6    $     468
  Treasury stock issued (returned)


</TABLE>

The accompanying notes to consolidated financial statements are an integral part
of these statements.

<PAGE>
Page 6

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)

1.  BASIS OF PRESENTATION:

The interim consolidated financial statements included herein have been prepared
by the company without audit and the condensed  consolidated balance sheet as of
August 31, 1995 has been  derived  from  audited  statements.  These  statements
reflect all adjustments,  all of which are of a normal,  recurring nature, which
are, in the opinion of management,  necessary to present fairly the consolidated
financial  position as of May 31, 1996, the  consolidated  results of operations
for the  three  months  and nine  months  ended May 31,  1996 and 1995,  and the
consolidated cash flows for the nine months ended May 31, 1996 and 1995. Certain
information and footnote  disclosures  normally included in financial statements
prepared in accordance with generally accepted  accounting  principles have been
condensed or omitted.  The company believes that the disclosures are adequate to
make the  information  presented  not  misleading.  It is  suggested  that these
financial  statements be read in conjunction  with the financial  statements and
notes  thereto  included  in the  company's  Annual  Report on Form 10-K for the
fiscal year ended August 31, 1995.


The results of  operations  for the three and nine months ended May 31, 1996 are
not  necessarily  indicative  of the results to be expected  for the full fiscal
year  because the  company's  revenues  and income are  generally  higher in the
second  half of its  fiscal  year and  because  of the  uncertainty  of  general
business conditions.

 2.  BUSINESS SEGMENT INFORMATION:
                                               Three Months Ended May 31
                                   Sales and Service
                                        Revenues               Operating Profit
                                  1996          1995          1996         1995
                                                  (In thousands)
Lighting Equipment .........   $   219,904    $   215,987    $ 21,596  $ 16,155
Textile Rental .............       135,756        142,033      11,519    16,005
Chemical ...................        95,657         91,129       9,394     7,407
Other ......................        65,553         56,649       4,532     3,837
                               $   516,870    $   505,798      47,041    43,404
Corporate and other ........                                   (1,623)   (1,338)
Interest Expense ...........                                   (1,082)   (1,002)
Total ......................                                 $ 44,336  $ 41,064


                                                Nine Months Ended May 31
                                   Sales and Service
                                        Revenues               Operating Profit
                                  1996          1995          1996         1995
                                                   (In thousands)
Lighting Equipment .........   $   634,636    $   620,546    $ 51,750  $ 42,425
Textile Rental .............       398,267        409,886      30,519    34,806
Chemical ...................       272,119        259,273      25,321    23,019
Other ......................       186,604        162,887      10,674    10,597
                               $ 1,491,626    $ 1,452,592     118,264   110,847
Corporate and other ........                                   (2,933)   (5,225)
Interest Expense ...........                                   (3,180)   (2,792)
Total ......................                                 $112,151  $102,830

3.  INVENTORIES:  Major  classes of  inventory as of May 31, 1996 and August 31,
1995 were as follows:

                                                        May 31,       August 31,
                                                         1996            1995
                                                            (In thousands)
Raw Materials and Supplies ...................         $ 77,675         $ 87,470
Work-in-Process ..............................            9,140            9,879
Finished Goods ...............................           90,688           88,440
     Total ...................................         $177,503         $185,789

<PAGE>
                                                                          Page 7
                      MANAGEMENT'S DISCUSSION AND ANALYSIS

                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following  discussion  should be read in conjunction  with the  consolidated
financial statements and related notes.


Financial Condition

National Service  Industries  continued in solid financial  condition at May 31,
1996. Net working capital was $446.3  million,  up from $437.8 million at August
31, 1995, and the current ratio was 3.5, compared with 3.2 at year end. Cash and
short-term  investments were $81.9 million compared with $83.0 million at August
31. For the nine months  ended May 31, the  company  invested  $49.0  million in
capital  expenditures  and  acquisitions.  Long-term  debt and  other  long-term
liabilities  were 13.9 percent of total  capitalization,  up slightly  from 13.7
percent at August 31. Cash provided by operating  activities  was $96.2 million,
compared with $100.1 million through the third quarter last year.

Capital expenditures,  exclusive of acquisition spending, were $48.4 million for
the first nine months this year and $39.2 million for the nine months last year.
Lighting equipment segment spending included expansion of the Mexican production
facility as well as  continued  investment  in equipment  replacements,  process
improvements,  and tooling for new products.  Through the third quarter, textile
rental segment  spending  consisted  primarily of replacement and improvement of
facilities,  equipment and vehicles.  Prior-year  spending included the lighting
equipment segment's  manufacturing  equipment  replacements and improvements and
construction of the Mexican production facility and the textile rental segment's
fleet upgrades, facility improvements, and information systems enhancements.

Acquisition  spending in the current year has been minimal.  Prior-year spending
of $2.7 million was mainly due to the lighting equipment  segment's  acquisition
of the assets of  Infranor  Canada,  Inc.,  a small  outdoor  lighting  products
company.

Dividend payments for the three quarters totaled $41.5 million,  or 86 cents per
share,  compared with $40.6 million,  or 83 cents per share,  for the prior-year
period.  Effective  January,  1996,  the  regular  quarterly  dividend  rate was
increased  3.6  percent  to 29 cents per share,  or an annual  rate of $1.16 per
share.  For the year to date, the company has repurchased  745,400 of its shares
under the board approved 2.0 million share per year standing authorization.

For  the  periods  presented,  capital  expenditures,   working  capital  needs,
dividends,  acquisitions,  and share  repurchases  were financed  primarily with
internally generated funds.  European operations were supplemented by short-term
borrowings  in the  European  market.  Contractual  commitments  for capital and
acquisition  spending during the coming twelve months total $23 million. For the
current fiscal year,  the company  expects  actual  capital  expenditures  to be
somewhat  higher  than  levels of recent  years,  which,  excluding  acquisition
spending,  were $59  million in 1995,  $43  million in 1994,  and $36 million in
1993.  Current liquid assets and internally  generated  funds are expected to be
more than adequate to meet anticipated  general  operating cash requirements for
the next  twelve  months.  Some  interim  borrowings  might be  incurred to meet
short-term  needs. The company has  complimentary  lines of credit totaling $152
million, of which $110 million has been provided domestically and $42 million is
available on a multi-currency  basis primarily from a European bank.  During the
third  quarter,  the company has  negotiated  a $250  million  committed  credit
facility  which is scheduled to close  during the fourth  quarter.  The facility
will enhance the company's  financial  flexibility and provide resources to fund
future growth.


Results of Operations

National Service Industries'  earnings per share for the third quarter ended May
31, 1996 increased 8.7 percent to 58 cents compared with the same quarter a year
ago. Sales for the quarter increased 2.2 percent to $517 million.  Net income of
$27.7  million was 8.0 percent  higher than the $25.6  million  reported in last
year's third  quarter.  Earnings per share  increased at the greater rate of 8.7
percent due to a reduction of 323,000 in average shares outstanding.

The  increased  third  quarter  profit was driven by the lighting  equipment and
chemical segments. The performance of all four segments was enhanced by improved
workers compensation claims experience.

For the nine months of NSI's fiscal year, sales increased $39.0 million,  or 2.7
percent, to $1.49 billion. Net income increased $5.9 million, or 9.1 percent, to
$70.2 million. Earnings per share increased 10.4 percent to $1.46.

<PAGE>
Page 8

The lighting  equipment  segment  continued  its growth with sales for the third
quarter  advancing 1.8 percent to $220 million from $216 million last year.  For
the nine months,  sales increased 2.3 percent to $635 million from $621 million.
The  increases in both periods  resulted from pricing  gains,  which were offset
somewhat by lower unit volumes. For the third quarter, operating income advanced
33.7  percent to 9.8  percent of  revenues,  compared  with 7.5 percent the year
earlier. For the nine months,  operating income grew 22.0 percent to 8.2 percent
of revenues,  compared with 6.8 percent the prior year.  Better pricing,  a more
favorable product mix and cost reduction  efforts,  in addition to the reduction
in workers  compensation  costs,  continued  to benefit  profit  margins in both
current-year periods.

Sales of the textile  rental  segment  declined 4.4 percent from $142 million to
$136  million for the quarter and 2.8 percent  from $410 million to $398 million
for the nine months. The declines in both periods were due largely to lost sales
from previously  divested  branches.  Operating income decreased 28.0 percent to
$11.5  million for the quarter and 12.3  percent to $30.5  million  year to date
primarily as a result of lower prices and  additional  labor,  maintenance,  and
merchandise  costs.  Results for both  current-year  periods  benefited from the
reduction in workers  compensation  costs and year-to-date  results included the
sale of two non-strategic  branches. The healthcare business continued to remain
under pressure.

Chemical  segment sales  advanced 5.0 percent to $96 million for the quarter and
$272  million for the nine months due largely to higher unit  volumes  with some
improvement in pricing.  Operating  income increased 26.8 percent to 9.8 percent
of revenues  for the quarter and 10.0 percent to 9.3 percent of revenues for the
nine months, from 8.1 percent and 8.9 percent the respective prior-year periods.
The improvement  resulted  almost  entirely from volume  increases and lower raw
material prices.

Combined sales of the insulation and envelope businesses  increased 15.7 percent
for the  quarter  and  14.6  percent  for the year to  date.  Operating  profits
improved  by 18.1  percent  for the  quarter  and .7 percent  year-to-date.  The
quarter's  improvement was largely a result of the reduced workers  compensation
costs. An unfavorable product mix in the insulation business and higher envelope
manufacturing costs offset the year-to-date workers compensation benefit.

Corporate  expense was higher for the third  quarter  this year due to increased
administrative  expenses.  Year-to-date  expense  was lower and  benefited  from
interest  earned on higher average  investment  levels.  Last year's  nine-month
expense was also higher due to the company's first quarter adoption of Statement
of Financial  Accounting  Standards (SFAS) No. 112,  "Employers'  Accounting for
Postemployment  Benefits." Last year's  resulting  accrual related  primarily to
severance  agreements and the liability for life insurance  coverage for certain
eligible disabled employees.

Interest expense on European loans was higher than in the prior-year  period due
to increased borrowings at somewhat higher average interest rates.

The provision for income taxes was 37.6 percent of pretax income for the quarter
and 37.4  percent  for the year to date,  compared  with 37.6  percent  and 37.5
percent  for the  respective  prior-year  periods.  Changes  in the  comparative
year-to-date effective rates resulted from variations in the relative amounts of
tax exempt income.

<PAGE>



                                                                          Page 9

                           PART II. OTHER INFORMATION




   Item 6. Exhibits and Reports on Form 8-K

(a)  Exhibits are listed on the Index to Exhibits (page 11).

(b)  There were no reports on Form 8-K for the three months ended May 31, 1996.


<PAGE>
Page 10


SIGNATURES



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                              NATIONAL SERVICE INDUSTRIES, INC.
                              REGISTRANT


DATE      July 10, 1996       /s/ David Levy
                              DAVID LEVY
                              EXECUTIVE  VICE  PRESIDENT,  ADMINISTRATION
                              AND  COUNSEL



DATE      July 10, 1996       /s/ Mark R. Bachmann
                              MARK R. BACHMANN
                              VICE  PRESIDENT,   CONTROLLER



<PAGE>
                                                                         Page 11


 INDEX TO EXHIBITS

                                                                       Page  No.


EXHIBIT 10(iii)A  Management Contracts and Compensatory Arrangements:

                (a)-Letter  Agreement  dated  March 21, 1996  amending
                    the Consulting Agreement betweeen National Service
                    Industries,  Inc.  and Erwin Zaban dated  December
                    31, 1991                                                12

                (b)-Severance   Agreement  between   National  Service
                    Industries, Inc. and J. Robert Hipps dated May 14,
                    1996                                                    13

                (c)-Letter   Agreement   between    National   Service
                    Industries  Inc. and J. Robert Hipps dated May 24,
                    1996, amending as of that date the Incentive Stock
                    Option  Agreement  dated  September 19, 1990;  the
                    Incentive  Stock Option  Agreement  dated December
                    18, 1991;  the  Incentive  Stock Option  Agreement
                    dated September 16, 1992; the  Nonqualified  Stock
                    Option  Agreement  dated  September 16, 1992;  the
                    Incentive  Stock Option  Agreement dated September
                    15, 1993; the Nonqualified  Stock Option Agreement
                    dated September 15, 1993; the  Nonqualified  Stock
                    Option Agreement dated September 21, 1994; and the
                    Nonqualified    Stock   Option   Agreement   dated
                    September 20, 1995                                      17

                (d)-Appendix C to Restated  and  Amended  Supplemental
                    Retirement Plan for Executives of National Service
                    Industries,   Inc.   (Supplemental  Pension  Plan)
                    Effective May 31, 1996                                  19

EXHIBIT 11       -  Computations  of Net Income per Share of
                    Common Stock                                            20

EXHIBIT 27       -  Financial Data Schedules                                21



Page 12
                                                             Exhibit 10(iii)A(a)




                                 March 21, 1996




Erwin Zaban
3374 Old Plantation Road, N.W.
Atlanta, Georgia   30327

Dear Erwin:

This letter amends your consulting  agreement with National Service  Industries,
Inc.  dated  December 30, 1991, in accordance  with action taken by the Board of
Directors at its meeting yesterday.

The original  term of the  consulting  agreement  was three  years.  Because the
agreement was suspended while you served as an officer of the  Corporation  from
October,  1992 until September,  1994, the original term was scheduled to expire
in October, 1996.

The term of the consulting  agreement is hereby  extended  through  December 30,
1996. The consulting fees and other terms of the agreement remain unchanged.

                                   Sincerely,




                                   /s/ James S. Balloun
                                   James S. Balloun


AGREED TO AND ACCEPTED
AS OF MARCH 21, 1996:



/s/ Erwin Zaban
ERWIN ZABAN




                                                                         Page 13
                                                             Exhibit 10(iii)A(b)



                                  May 14, 1996




J. Robert Hipps
5021 Northside Drive, N.W.
Atlanta, Georgia  30327-4421


Dear Bob:

This letter will  confirm our  agreement  with  respect to your  termination  of
employment with National Service Industries, Inc. ("NSI").

     1. Effective Date. Your  termination of employment will be effective on May
31, 1996 (the  "Effective  Date").  Our expectation is that you will continue to
work until the Effective Date, unless I advise you otherwise,  in which case you
will be placed on a paid leave of absence until the Effective Date.

     2.  Severance  Pay. NSI will pay you, as severance  pay, an amount equal to
your  salary  at the  current  monthly  rate  for a  twelve  (12)  month  period
commencing on June 1, 1996 and  continuing  until May 31, 1997.  Payment of your
severance pay will be made on a semi-monthly basis. You will also be entitled to
a pro rata share of your bonus for fiscal year 1996 payable in September, 1996.

     3.  Additional  Benefits.  If  you  elect  COBRA  coverage  following  your
termination  of  employment,  you will continue to pay the portion of the health
insurance  premium  cost which you  currently  pay to NSI,  and NSI will pay the
remaining amount of your monthly premiums for COBRA coverage (including coverage
for your wife) until the sooner of (a) your  qualification  under a medical plan
offered by your employer,  or (b) May 31, 1997. NSI will amend your Stock Option
Agreements  in two  respects:  (1) stock  options that would  otherwise  vest in
September,  1996  will  vest on or  before  May 31,  1996;  and (2) the time for
exercising  all vested stock  options will be extended  until May 31, 1997.  You
will receive a pension annuity  commencing on June 1, 1996 or on such other date
as you elect prior to your 65th birthday. The amount of the pension annuity will
be determined  based upon the pension  annuity you would have received under the
Supplemental  Retirement  Plan for Executives of NSI (effective as of January 1,
1994) if you had had four  additional  years of credit and had been eligible for
early retirement under the Supplemental Retirement Plan for Executives of NSI on
the Effective Date. An
     
<PAGE>
Page 14

                                                             Exhibit 10(iii)A(b)

Page 2
J.R. Hipps
May 14, 1996



appendix to such plan will be added in the form attached to this letter. In lieu
of the  annuity,  you may elect to receive a lump sum  equivalent  as of May 31,
1996 (calculated  using a discount rate of 8%). You will also receive a lump sum
payment on June 15,  1996 in the amount of  $41,877  to  compensate  you for the
difference  between the  Interest  Earnings  Rate and the  Termination  Interest
Earnings Rate under the Senior  Management  Benefit  Plan,  assuming an Interest
Earnings Rate of eleven percent (11%) going forward and a discount rate of eight
percent (8%), and for the unvested portion of your 40l(k) plan account. Further,
we confirm that the Company  Contribution  Amount for you under the  Executives'
Deferred Compensaton Plan will vest on the Effective Date. In addition, NSI will
pay for  out-placement  services  in  accordance  with the  executive  placement
program offered by Right Associates.

     4. Other Terms of Payment. You acknowledge that the foregoing severance pay
and  benefits  exceed  those  which  you  would  otherwise   receive  upon  your
termination  of  employment.  Your severance pay and benefits will be subject to
appropriate tax  withholdings and will satisfy all sums which might otherwise be
due you from NSI, including,  without limitation,  vacation pay and bonuses, but
excluding any payments due you under the Executive  Deferred  Compensation  Plan
for Senior Officers,  the Senior Management  Benefit Plan, the Executive Savings
Plan, NSI's Pension Plan C, the  Supplemental  Retirement Plan for Executives of
NSI  (effective as of January 1, 1994),  and NSI's 40l(k) Plan,  which  payments
will be made in  accordance  with  the  terms  of such  plans.  You  will not be
eligible to participate in any employee benefit plans following your termination
on the Effective  Date,  except as provided  above and as provided for under the
Consolidated Omnibus Budget Reconciliation Act of 1985 ("COBRA"), as amended.

     5.  Conditions  to  Payment.  You  understand  that the  severance  pay and
benefits  provided for hereunder are  conditioned  upon (a) your not disparaging
NSI or any  officer,  director or employee of NSI in any material  respect;  (b)
your not  disclosing  to any person or using for your own  benefit,  directly or
indirectly,  any  trade  secrets  or  confidential  information  of NSI,  unless
directed to do so by court order;  (c) your not  soliciting,  either directly or
indirectly,  any current employees of NSI to terminate their employment with NSI
and become employed by you or any person or entity with whom you are associated;
(d) your  compliance  with the  provisions  of  paragraph  6 below,  and (e) the
approval of the  Executive  Resource  and  Nominating  Committee of the Board of
Directors  of NSI.  In the event you  violate  any of the  foregoing  conditions
(other than the condition set forth in  subparagraph  (d) above) within a period
of five (5) years after the date hereof,  NSI may suspend all further  severance
pay and benefits provided hereunder.  In the event you violate the condition set
forth in  subparagraph  (d)  above at any time  prior to the  expiration  of the
applicable statutes of limitations, NSI may suspend all further

<PAGE>

                                                                         Page 15
                                                             Exhibit 10(iii)A(b)

Page 3
J.R. Hipps
May 14, 1996



severance pay and benefits provided hereunder.  In addition, NSI may at any time
pursue any other remedies to which it may be entitled at law or in equity.

     6. Release.  In consideration of enhanced  severance pay and benefits,  and
subject to the  fulfillment  of the  condition  provided  in  subparagraph  5(e)
hereof, as described above, you hereby release and forever discharge NSI and its
divisions,  subsidiaries,  and  affiliates  and their  respective  shareholders,
officers,  directors,  employees,  agents or others acting on their behalf,  and
each of them, from any and all claims,  losses or expenses (including attorneys'
fees)  which you now have or have had or may  later  claim to have had as of the
date  hereof  against  them  arising  out of  your  employment  with  NSI or the
termination  of your  employment.  You  understand and agree that as a result of
this release and discharge, you will not, for example, be entitled to pursue any
claims  arising out of any alleged  violation of your rights  while  employed by
NSI,  including,  but not limited to, (a) claims for back pay,  reinstatement or
recovery of any losses or  compensatory,  punitive,  or other  damages to you or
your property resulting from any alleged violation of state or federal law, such
as (but not limited to),  claims arising under Title VII of the Civil Rights Act
of 1964, 42 U.S.C. SS 2000e, et. seq. (prohibiting  discrimination on account of
race,  color,  sex,  national  origin or religion);  the Age  Discrimination  in
Employment Act of 1967, 29 U.S.C. SS 621, et. seq.  (prohibiting  discrimination
on account of age);  the Americans  with  Disabilities  Act of 1990, 42 U.S.C SS
12101,  et. seq.  (prohibiting  discrimination  on account of  disability);  the
Family and Medical  Leave Act of 1993  (relating to leaves of absence for family
and medical  reasons);  and any similar  federal or state law claim  relating to
your employment;  and (b) claims resulting or arising from or in connection with
any alleged tortious conduct or other wrongdoing by NSI.

     7.  Acceptance  Period.  You have a period of twenty-one (21) days from the
date hereof to consider  whether or not you will accept the terms and conditions
set forth herein. You are advised to consult with an attorney and anyone else of
your  choosing  to obtain  advice  and  information  concerning  such  terms and
conditions.  In order to receive  the  severance  pay and  benefits,  it will be
necessary for you to accept such terms and  conditions by signing both copies of
this letter  agreement and returning one (1) copy to me within  twenty-one  (21)
days from the date hereof.

     8.  Revocation  Period.  You  understand  that  for a  period  of up to and
including seven (7) days after the date you sign this letter agreement,  you may
revoke it entirely.  No rights or obligations  contained in this agreement shall
become  enforceable  before the end of this seven (7) day revocation  period. If
you decide to revoke this letter agreement,  you will deliver a signed notice of
revocation  to me on or  before  the end of this  seven  (7)  day  period.  Upon
delivery  of a timely  notice of  revocation,  this  letter  agreement  shall be
canceled and void, and neither party to this letter agreement shall have

<PAGE>
Page 16

                                                             Exhibit 10(iii)A(b)

Page 4
J.R. Hipps
May 14, 1996



any rights or obligations arising under it.

     9.  Nondisclosure  Covenant.  You  agree  to hold  this  agreement  and the
contents  hereof in strict  confidence  and not to disclose such contents to any
third party,  other than your family  members and financial and legal  advisors,
without the prior written approval of NSI.

     10. Nondisparagement by NSI. NSI agrees to take appropriate steps to ensure
that the officers of NSI will not disparage you.

     11.  Miscellaneous.  This letter agreement constitutes the entire agreement
of the parties and  supersedes  any prior  agreements,  whether oral or written,
between the parties,  including  any prior  employment  agreements.  This letter
agreement  shall be binding upon and inure to the benefit of the  successors and
assigns  of  NSI  and  your  heirs,   administrators,   executors  and  personal
representatives.  If any provision of this letter  agreement is determined to be
unenforceable by a court of appropriate  jurisdiction,  the remaining provisions
of this letter agreement will continue in effect at the discretion of NSI.

     12. Statement of Understanding. YOU STATE THAT YOU HAVE CAREFULLY READ THIS
LETTER  AGREEMENT,  UNDERSTAND ITS MEANING AND INTENT,  AND VOLUNTARILY AGREE TO
ABIDE BY ITS TERMS. YOU FURTHER STATE THAT THE ONLY PROMISES MADE TO YOU TO SIGN
THIS LETTER AGREEMENT ARE SET FORTH HEREIN.

                                                     Sincerely,


                                                     /s/ James S. Balloun
                                                     James S. Balloun


AGREED TO AND ACCEPTED THIS
17th DAY OF       May   , 1996.



/s/ J. Robert Hipps
J. Robert Hipps




                                                                         Page 17
                                                             Exhibit 10(iii)A(c)

                                  May 24, 1996



J. Robert Hipps
5021 Northside Drive, N.W.
Atlanta, Georgia   30327-4421


         Re:      Amendment of Stock Option Agreements


Dear Bob:

     In connection  with your  termination of  employment,  and as confirmed and
evidenced  by  this  letter  agreement,  the  terms  of  certain  stock  options
previously granted to you were amended by action taken by the Executive Resource
and Nominating  Committee of NSI's Board of Directors (the "Committee") on March
20, 1996, and ratified by the Board of Directors on that same date.

     The following  installments of employee stock options, which had previously
been granted to you and which would otherwise have vested and become exercisable
in  September  1996,  have  been   accelerated  so  that  they  are  immediately
exercisable on this date:

                                                                Number of
                       Option Grant Date                 Shares In Installment

                      September 16, 1992                         2,529
                      September 16, 1992                           471
                      September 15, 1993                         2,671
                      September 15, 1993                         1,079
                      September 21, 1994                         5,000
                      September 20, 1995                         5,000
                                                                16,750

     In addition,  the  Committee  amended the  expiration  provisions  of those
options for 16,750  shares and options for 32,364  shares which were  previously
granted to you and were already exercisable  according to their original vesting
schedules.  Pursuant to the  amendment,  said options for 49,114  shares  remain
exercisable through May 31, 1997, notwithstanding your resignation effective May
31, 1996.

<PAGE>

                                                                         Page 18
                                                             Exhibit 10(iii)A(c)
Page 2
J. Robert Hipps
May 24, 1996



     Your Incentive Stock Option  Agreement dated September 19, 1990,  Incentive
Stock Option Agreement dated December 18, 1991, Incentive Stock Option Agreement
dated September 16, 1992,  Nonqualified  Stock Option  Agreement dated September
16,  1992,   Incentive   Stock  Option   Agreement  dated  September  15,  1993,
Nonqualified Stock Option Agreement dated September 15, 1993, Nonqualified Stock
Option  Agreement  dated  September  21,  1994,  and  Nonqualified  Stock Option
Agreement  dated  September  20, 1995 (the "Stock Option  Agreements")  are each
hereby amended in accordance with this letter.

     Please  acknowledge  your acceptance of this letter by signing in the space
provided below and returning the executed  letter to me. A duplicate is enclosed
for you to retain with your copies of the Stock Option Agreements.

                                           Very truly yours,




                                           /s/ James S. Balloun
                                           James S. Balloun
                                           Chairman and Chief Executive Officer

JSB:sdh
Enclosures

Accepted and agreed to as of the
24th day of May, 1996:



/s/ J. Robert Hipps
J. Robert Hipps




                                                                         Page 19
                                                             Exhibit 10(iii)A(d)





                                   APPENDIX C




C.1.     Eligible Individual:       J. Robert Hipps

C.2.     Effective Date:            May 31, 1996

C.3.     Special Provisions:        The following special provisions shall apply
to the Eligible Individual's participation in the Plan.

     (a) As of the  Effective  Date,  the  Eligible  Individual  shall  have his
benefits  determined as if he had ten (10) years of Credited Service for benefit
accrual and vesting purposes under the Plan.

     (b) As of the Effective Date, the Eligible  Individual  shall be treated as
if he had fifteen (15) years of service for purposes of qualifying  for an Early
Retirement  Accrual Pension under Section 3.3 of the Plan, but only for purposes
of qualifying for such benefit.





Page 20
                                                                      Exhibit 11

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

              COMPUTATIONS OF NET INCOME PER SHARE OF COMMON STOCK
                     (In thousands, except per-share data)



                                      THREE MONTHS ENDED      NINE MONTHS ENDED
                                             MAY 31                 MAY 31
                                         1996      1995        1996       1995


Primary:

  Weighted Average Number of Shares
    (determined on a monthly basis)..   48,059      48,382    48,240     48,813

  Net Income ........................ $ 27,677    $ 25,627  $ 70,196   $ 64,319

  Primary Earnings per Share ........ $    .58    $    .53  $   1.46   $   1.32


Fully Diluted:

  Weighted Average Number of Shares
    Outstanding .....................   48,059      48,382    48,240     48,813

  Additional Shares Assuming Exercise
    of Options:
      Options exercised .............    1,293       1,031     1,293      1,037
      Treasury stock purchased
        with proceeds ...............     (919)       (874)     (919)      (878)

  Average Common Shares Outstanding
     (as adjusted) ..................   48,433      48,539    48,614     48,972

  Net Income ........................ $ 27,677    $ 25,627  $ 70,196   $ 64,319

  Fully Diluted Earnings per Share .. $    .57    $    .53  $   1.44   $   1.31




<TABLE> <S> <C>


<ARTICLE>                               5
<LEGEND>
                                                                         Page 21
                                                                      Exhibit 27

                            Financial Data Schedules
                           Quarter Ended May 31, 1996
                  Pursuant to Section 601(c) of Regulation S-K


This schedule  contains summary  financial  information  extracted from National
Service Industries,  Inc.  consolidated balance sheet as of May 31, 1996 and the
consolidated  statement of income for the nine months ended May 31, 1996, and is
qualified in its entirety by reference to such financial statements.

</LEGEND>
                                  
       
<S>                              <C>
<PERIOD-TYPE>                    9-MOS
<FISCAL-YEAR-END>                         AUG-31-1996
<PERIOD-START>                            SEP-01-1995
<PERIOD-END>                              MAY-31-1996
<CASH>                                         79,307
<SECURITIES>                                    2,551
<RECEIVABLES>                                 264,545
<ALLOWANCES>                                    8,981
<INVENTORY>                                   177,503
<CURRENT-ASSETS>                              625,900
<PP&E>                                        759,855
<DEPRECIATION>                                403,873
<TOTAL-ASSETS>                              1,111,111
<CURRENT-LIABILITIES>                         179,595
<BONDS>                                        26,737
                               0
                                         0
<COMMON>                                       57,919
<OTHER-SE>                                    784,700
<TOTAL-LIABILITY-AND-EQUITY>                  748,756
<SALES>                                     1,093,359
<TOTAL-REVENUES>                            1,491,626
<CGS>                                         691,951
<TOTAL-COSTS>                                 918,243
<OTHER-EXPENSES>                              458,052
<LOSS-PROVISION>                                    0
<INTEREST-EXPENSE>                              3,180
<INCOME-PRETAX>                               112,151
<INCOME-TAX>                                   41,955
<INCOME-CONTINUING>                            70,196
<DISCONTINUED>                                      0
<EXTRAORDINARY>                                     0
<CHANGES>                                           0
<NET-INCOME>                                   70,196
<EPS-PRIMARY>                                    1.46
<EPS-DILUTED>                                    1.44
        


</TABLE>


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