NATIONAL SERVICE INDUSTRIES INC
10-K, 1997-11-20
ELECTRIC LIGHTING & WIRING EQUIPMENT
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<PAGE>   1
                                                                    Page 1 of 59
                                                    Index to Exhibits on Page 16

                                    FORM 10-K

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                 Annual Report Pursuant to Section 13 or 15 (d)
                     of the Securities Exchange Act of 1934

For the fiscal year ended August 31, 1997          Commission file number 1-3208

                        NATIONAL SERVICE INDUSTRIES, INC.
             (Exact Name of Registrant as Specified in its Charter)

             Delaware                                   58-0364900
(State or Other Jurisdiction of          (I.R.S. Employer Identification Number)
Incorporation or Organization)

            1420 Peachtree Street, N. E., Atlanta, Georgia 30309-3002
           ----------------------------------------------------------
           (Address of Principal Executive Offices)        (Zip Code)

                                 (404) 853-1000
                  --------------------------------------------
              (Registrant's Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

                                                       Name of Each Exchange on
      Title of Each Class                                  Which Registered
      -------------------                              -------------------------
Common Stock ($1.00 Par Value)                          New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:

                                      None
                                ----------------
                                (Title of Class)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934
during the preceding 12 months (or for such shorter period that the registrant
was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.
                           Yes [X]           No [ ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

Based upon the closing price as quoted on the New York Stock Exchange October
31, 1997 the aggregate market value of the voting stock held by nonaffiliates of
the registrant was $1,911,956,610.75.

The number of shares outstanding of the registrant's common stock, $1.00 par
value, was 43,208,059 shares as of October 31, 1997.

                       DOCUMENTS INCORPORATED BY REFERENCE

         Location in Form 10-K                        Incorporated Document
         ---------------------                        ---------------------
         Part I, Item 1                               1997 Annual Report
         Part II, Items 5, 6, 7, and 8                1997 Annual Report
         Part III, Items 10, 11, 12, and 13           1997 Proxy Statement
         Part IV, Item 14                             1997 Annual Report
<PAGE>   2
Page 2

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                                Table of Contents

<TABLE>
<CAPTION>

                                                                                              Page No.
                                                                                              --------
<S>                                                                                           <C>
Part I
        Item 1.     Business                                                                     3-4
        Item 2.     Properties                                                                   5
        Item 3.     Legal Proceedings                                                            5
        Item 4.     Submission of Matters to a Vote of Security Holders                          5

Part II
        Item 5.     Market for Registrant's Common Equity and Related
                    Stockholders Matters                                                         6
        Item 6.     Selected Financial Data                                                      6
        Item 7.     Management's Discussion and Analysis of Financial Condition
                    and Results of Operations                                                    6
        Item 8.     Financial Statements and Supplementary Data                                  6
        Item 9.     Changes in and Disagreements with Accountants on Accounting
                    and Financial Disclosure                                                     6

Part III
        Item 10.    Directors and Executive Officers of the Registrant                           7
        Item 11.    Executive Compensation                                                       7
        Item 12.    Security Ownership of Certain Beneficial Owners and Management               7
        Item 13.    Certain Relationships and Related Transactions                               7

Part IV
        Item 14.    Exhibits, Financial Statement Schedules and Reports on Form 8-K              8-12

Signatures                                                                                       13

Financial Statement Schedules                                                                    14-15

Index to Exhibits                                                                                16
</TABLE>

<PAGE>   3
                                                                          Page 3

PART I

ITEM 1. BUSINESS

The registrant, incorporated in Delaware in 1928, provides a wide variety of
products and services through its operating segments, as follows:

<TABLE>
<CAPTION>
     Divisions                                     Principal Products or Services                        Marketing Area
     ---------                                     ------------------------------                        --------------
<S>                                                <C>                                             <C>
PRODUCTS AND SERVICES FOR INDUSTRIAL,
COMMERCIAL, INSTITUTIONAL, AND HEALTHCARE
CUSTOMERS

TEXTILE RENTAL
   National Linen Service                          Rented napkins and table                        Principally the southern,
   National Healthcare Linen Service                  linens, bed linens, bath                        southwestern, and central
   National Facility Services                         towels, bar and shop towels,                    United States
   National Direct Source                             sterilized products, mats,
                                                       and mops.

CHEMICAL
   Zep Manufacturing Company                       Chemical products                               Throughout the United
   Zep Manufacturing Company of Canada                including cleaners, sanitizers,                 States, Canada,
   Zep Europe                                         disinfectants, polishes, floor                  Puerto Rico, and
   Selig Chemical Industries                          finishes, degreasers, water                     Western Europe.
   National Chemical                                  treatments, pesticides,
                                                      insecticides, and herbicides.

ENVELOPE
   Atlantic Envelope Company                       Custom business envelopes and                   South and Southwest.
   ATENCO Filing Systems                              courier packages and specialty
   Lyon Folder Company                                filing products.
   Techno-Aide/Stumb Metal Products Company

PRODUCTS FOR THE CONSTRUCTION INDUSTRY

LIGHTING EQUIPMENT
   Lithonia Lighting                               Fluorescent fixtures for                        Throughout the United
   Lithonia Fluorescent                               commercial, industrial, and                     States, Canada,
   Lithonia Hi-Tek Lighting                           institutional applications;                     Mexico and overseas.
   Lithonia Downlighting                              high-intensity discharge
   Major Reflector Products                           fixtures for industrial and 
   RELOC Wiring Systems                               commercial use; architectural 
   Lithonia Controls Systems                          outdoor lighting; downlighting;
   Lithonia Emergency Lighting                        sportslighting; track lighting;
                                                      vandal-resistant fixtures;
                                                      emergency lighting; lighting
                                                      and dimming controls; and
                                                      manufactured wiring systems.
</TABLE>

<PAGE>   4
Page 4

<TABLE>
<CAPTION>
     Divisions                                     Principal Products or Services                        Marketing Area
     ---------                                     ------------------------------                        --------------
<S>                                                <C>                                             <C>
PRODUCTS AND SERVICES FOR THE CONSUMER

CHEMICAL
Enforcer Products, Inc.                            Pesticides, insecticides, rodenticides,         Throughout the United States
                                                      herbicides, cleaners, plumbing
                                                      pipe and sewer drain cleaners
                                                      and clog removers

LIGHTING EQUIPMENT
   Home-Vue Lighting                               Fluorescent work lamps, recessed                Throughout the United States
   Light Concepts                                     and track lighting, and other
                                                      decorative fluorescent fixtures.
</TABLE>

Competition

While each of the registrant's businesses is highly competitive, the competitive
conditions and the registrant's relative position and market share vary widely
from business to business. A limited number of the competitors of each division
are large diversified companies, but most of the competitors of the principal
divisions are smaller companies than the registrant. Such smaller companies
frequently specialize in one industry or one geographic area, which in many
instances increases the intensity of competition. Management believes that its
Lighting Equipment segment is the largest manufacturer of lighting fixtures in
the world and its textile Rental segment is one of the largest such companies in
the United States.

Raw Materials

There were no significant shortages of materials or components during the years
ended August 31, 1997, 1996, and 1995. No one commodity or supplier provided a
significant portion of the company's material requirements.

Total Employment

The registrant employs approximately 16,100 people.

Financial Information about Industry Segments

The financial information required by this item is included on page 39 of the
company's annual report for the year ended August 31, 1997, under the caption
"Business Segment Information" and is incorporated herein by reference.
<PAGE>   5
                                                                          Page 5

ITEM 2. PROPERTIES

The general offices of the company are located in Atlanta, Georgia. Because of
the diverse nature of the operations and the large number of individual
locations, it is neither practical nor significant to describe all of the
operating facilities owned or leased by the company. The following listing
summarizes the significant facility categories by business:

<TABLE>
<CAPTION>
                             Number of Facilities
                             --------------------
Division                     Owned         Leased                       Nature of Facilities
- --------                     --------------------                       --------------------
<S>                          <C>           <C>                          <C>
Lighting Equipment              7             5                         Manufacturing plants 
                                1             6                         Distribution centers
                               --            14                         Field warehouses

Textile Rental                 37            10                         Linen plants
                                6            16                         Linen service centers
                               --             1                         Distribution centers

Chemical                       10             4                         Manufacturing plants
                               22            49                         Distribution centers
                               --             2                         Sales offices

Envelope                        6             4                         Manufacturing plants
                               --             2                         Warehouses
                               --             1                         Sales office

Corporate Office                1            --                         Corporate headquarters
</TABLE>


ITEM 3. LEGAL PROCEEDINGS

The registrant is neither a party to nor is its property subject to any material
pending legal proceedings.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

No matters were submitted to a vote of security holders during the three months
ended August 31, 1997.
<PAGE>   6
Page 6

PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

The information required by this item is included on the inside back cover of
the company's annual report for the year ended August 31, 1997, under the
captions "Listing," "Shareholders of Record," and "Common Share Prices and
Dividends per Share" and is incorporated here by reference.


ITEM 6. SELECTED FINANCIAL DATA

The information required by this item is included on pages 44 and 45 of the
company's annual report for the year ended August 31, 1997, under the caption
"Ten-Year Financial Summary" and is incorporated herein by reference.


ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

The information required by this item is included on pages 41 through 43 of the
company's annual report for the year ended August 31, 1997, under the caption
"Management's Discussion and Analysis of Financial Condition and Results of
Operations" and is incorporated herein by reference.

From time to time, the company may publish forward-looking statements relating
to such matters as anticipated financial performance, business prospects,
technological developments, new products, research and development activities
and similar matters. The Private Securities Litigation Reform Act of 1995
provides a safe harbor for forward-looking statements. In order to comply with
the terms of the safe harbor, the company notes that a variety of factors could
cause the company's actual results and experience to differ materially from the
anticipated results or other expectations expressed in the company's
forward-looking statements. The risks and uncertainties that may affect the
operations, performance, development and results of the company's business
include without limitation the following: (a) the uncertainty of general
business and economic conditions, particularly the potential for a slow down in
nonresidential construction awards; (b) the ability to achieve strategic
initiatives, including but not limited to: the ability to achieve sales growth
across the business segments through a combination of increased pricing,
enhanced sales force, new products and improved customer service; share
repurchases; and acquisitions.


ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The information required by this item is included on pages 26 through 40 of the
company's annual report for the year ended August 31, 1997, under the captions
"Consolidated Balance Sheets," "Consolidated Statements of Income," Consolidated
Statements of Stockholders' Equity," "Consolidated Statements of Cash Flows,"
"Notes to Consolidated Financial Statements," and "Report of Independent Public
Accountants" and is incorporated herein by reference.


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

None.
<PAGE>   7
                                                                          Page 7

PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information required by this item, with respect to directors, is included on
pages 2 through 4 under the caption "Information Concerning Nominees" of the
company's proxy statement for the annual meeting of stockholders to be held
January 7, 1998, filed with the Commission pursuant to Regulation 14A, and is
incorporated herein by reference.

EXECUTIVE OFFICERS OF THE REGISTRANT

Executive officers of the company are elected at the organizational meeting of
the Board of Directors in January.

<TABLE>
<CAPTION>
Name and age of each executive officer                               Business experience of executive officers during the five 
and positions held with the company                                  years ended August 31, 1997 and term in office.
- ---------------------------------------------------                  ----------------------------------------------------------
<S>                                                                  <C>   
James S. Balloun, age 59                                             Mr. Balloun was elected Chairman and Chief Executive
Chairman, President, and                                             Officer effective February, 1996 and assumed the role
Chief Executive Officer                                              of President in October, 1996. Previously, he served 
and Director                                                         McKinsey & Company as a Director.

David Levy, age 60                                                   Mr. Levy was elected Executive Vice President,
Executive Vice President,                                            Administration in October, 1992. He served as Senior
Administration and Counsel                                           Vice President, Secretary and Counsel from 1982 through
and Director                                                         September, 1992.

Brock A. Hattox, age 49                                              Mr. Hattox was elected Executive Vice President and
Executive Vice President and                                         Chief Financial Officer effective September, 1996.
Chief Financial Officer                                              Previously, he served McDermott International, Inc., as
                                                                     Chief Financial Officer since 1991 and President of the
                                                                     Engineering and Construction Group since 1995.

Stewart A. Searle III, age 46                                        Mr. Searle was elected Senior Vice President, Planning       
Senior Vice President,                                               and Development effective June, 1996.  Previously, he served
Planning and Development                                             four years with Equifax as Senior Vice President of
                                                                     Development.
</TABLE>


ITEM 11.  EXECUTIVE COMPENSATION

The information required by this item is included on pages 4 through 14 under
the captions "Compensation of Directors," "Other Information Concerning the
Board and its Committees," "Compensation Committee Interlocks and Insider
Participation," "Summary Compensation Table," "Option Grants in Last Fiscal
Year," "Aggregated Option Exercises and Fiscal Year-End Option Values,"
"Employment Contracts, Severance Arrangements, and Other Agreements," and
"Pension and Supplemental Retirement Benefits" of the company's proxy statement
for the annual meeting of stockholders to be held January 7, 1998, filed with
the Commission pursuant to Regulation 14A, and is incorporated herein by
reference.


ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The information required by this item is included on page 6 under the caption
"Beneficial Ownership of the Corporation's Securities" of the company's proxy
statement for the annual meeting of stockholders to be held January 7, 1998,
filed with the Commission pursuant to Regulation 14A, and is incorporated herein
by reference.


ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The information required by this item is included on page 5 under the caption
"Certain Relationships and Transactions" of the company's proxy statement for
the annual meeting of stockholders to be held January 7, 1998, filed with the
Commission pursuant to Regulation 14A, and is incorporated herein by reference.


<PAGE>   8



Page 8

PART IV

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES,  AND REPORTS ON FORM 8-K

(a)   The following documents are filed as a part of this report:

      (1)  Financial Statements

           The company's 1997 Annual Report contains the consolidated balance
           sheets as of August 31, 1997 and 1996, the related consolidated
           statements of income, stockholders' equity, and cash flows for each
           of the three years in |the period ended August 31, 1997, and the
           related report of Arthur Andersen LLP. The financial statements,
           incorporated herein by reference, include the following:

           Consolidated Balance Sheets - August 31, 1997 and 1996

           Consolidated Statements of Income for the years ended August 31,
           1997, 1996, and 1995

           Consolidated  Statements of Stockholders' Equity for the years ended 
           August 31, 1997, 1996, and 1995

           Consolidated Statements of Cash Flows for the years ended August 31,
           1997, 1996, and 1995

           Notes to Consolidated Financial Statements

      (2)  Financial Statement Schedules:

           Report of Independent Public Accountants on Schedule

           Schedule Number

                II       Valuation and Qualifying Accounts

                Any of schedules I through V not listed above have been omitted
                because they are not applicable or the required information is
                included in the consolidated financial statements or notes
                thereto.

      (3)  Exhibits filed with this report

<TABLE>
<CAPTION>
           Reference No. from
           Reg. 229.601
           Item 601          Description of Exhibit
           ----------------- ----------------------
           <S>               <C>
             3               Restated Certificate of Incorporation and  By-Laws

             4               Shareholder Rights Plan Adopted May 9, 1988

             10(i)           Section 168 Agreement and Election dated as of
                             April 9, 1982, between National Service Industries,
                             Inc. and Oglethorpe Power Corporation

             10(iii)A        Management Contracts and Compensatory Arrangements:

                             (1)  Directors' Deferred Compensation Plan

                             (2)  Executives' Deferred Compensation Plan and 
                                  Amendments

                             (3)  Restated and Amended Supplemental Retirement
                                  Plan for Executives of National Service
                                  Industries, Inc., Amendments and Appendices

                             (4)  The National Service Industries, Inc.
                                  Senior Management Benefit Plan and Amendments
</TABLE>


<PAGE>   9


                                                                        Page 9

ITEM 14.   (Continued)

      (3)  Exhibits filed with this report (Continued)

<TABLE>
<CAPTION>
           Reference No. from
           Reg. 229.601
           Item 601          Description of Exhibit
           --------          ----------------------     
           <S>               <C>  <C>   
                             (5)  Severance Protection Agreement between 
                                  National Service Industries, Inc.
                                  and David Levy and Amendment

                             (6)  Severance Protection Agreements between
                                  National Service Industries, Inc. and
                                  (a)  James S. Balloun
                                  (b)  Stewart A. Searle III
                                  (c)  Brock A. Hattox 
                                  and Amendment

                             (7)  Bonus Letter Agreements between National 
                                  Service Industries, Inc. and
                                  (a)  James S. Balloun
                                  (b)  David Levy
                                  (c)  Stewart A. Searle III
                                  (d)  Brock A. Hattox
                                  and Supplemental Letter Agreement

                             (8)  Long-Term Incentive Program and Amendment

                             (9)  Incentive Stock Option Agreements between 
                                  National Service Industries, Inc. and
                                  (a)  D. Raymond Riddle
                                  (b)  Don W. Hubble
                                  (c)  David Levy
                                  (d)  J. Robert Hipps
                                  (e)  Stewart A. Searle III
                                  (f)  Brock A. Hattox

                             (10) Nonqualified Stock Option Agreement for 
                                  Corporate Officers between National Service 
                                  Industries, Inc. and
                                  (a)  James S. Balloun
                                  (b)  D. Raymond Riddle
                                  (c)  Don W. Hubble
                                  (d)  David Levy
                                  (e)  J. Robert Hipps
                                  (f)  Brock A. Hattox

                             (11) Nonqualified Stock Option Agreement for 
                                  Corporate Officers Effective Beginning
                                  September 21, 1994 between National Service 
                                  Industries, Inc. and
                                  (a)  D. Raymond Riddle
                                  (b)  Don W. Hubble
                                  (c)  David Levy

                             (12) Benefits Protection Trust Agreement and 
                                  Amendments

                             (13) Executive Benefits Trust Agreement and 
                                  Amendment

                             (14) Consulting Agreement between National Service
                                  Industries, Inc. and Erwin Zaban and Amendment

                             (15) 1992 Nonemployee Directors' Stock Option Plan
                                  Effective September 16, 1992
</TABLE>

<PAGE>   10



Page 10

ITEM 14. (Continued)

      (3)Exhibits filed with this report (Continued)

<TABLE>
<CAPTION>
         Reference No. from
         Reg. 229.601
         Item 601            Description of Exhibit
         --------            ----------------------
         <S>                 <C>   <C>
                             (16)  Nonemployee Directors' Stock Option Agreement
                                   between National Service Industries, Inc. and
                                   (a)      John L. Clendenin
                                   (b)      Robert M. Holder, Jr.
                                   (c)      F. Ross Johnson
                                   (d)      James C. Kennedy
                                   (e)      Donald R. Keough
                                   (f)      Bryan D. Langton
                                   (g)      Bernard Marcus
                                   (h)      John G. Medlin, Jr.
                                   (i)      Dr. Betty L. Siegel
                                   (j)      Erwin Zaban


                             (17)  National Service Industries, Inc. Executive
                                   Savings Plan Effective September 1, 1994
                                   and Amendment

                             (18)  National Service Industries, Inc. Management 
                                   Compensation and Incentive Plan Effective 
                                   September 1, 1994

                             (19)  Split-Dollar Agreement among National Service
                                   Industries, Inc., D. Raymond Riddle, and 
                                   Wachovia Bank of Georgia N.A. Dated January 
                                   4, 1993 and Amendment
         
                             (20)  Letter Agreement between National Service 
                                   Industries, Inc. and D. Raymond Riddle 
                                   Dated March 28, 1995

                             (21)  Consulting Agreement between National Service
                                   Industries, Inc. and D. Raymond Riddle

                             (22)  Letter Agreement between National Service 
                                   Industries, Inc. and D. Raymond Riddle,
                                   Dated April 10, 1995

                             (23)  Employment Letter Agreement between National 
                                   Service Industries, Inc. and James
                                   S. Balloun, Dated February 1, 1996

                             (24)  Severance Agreement between National Service 
                                   Industries, Inc. and J. Robert Hipps,
                                   Dated May 14, 1996

                             (25)  Letter Agreement between National Service 
                                   Industries, Inc. and J. Robert Hipps,
                                   Dated May 24, 1996

                             (26)  National Service Industries, Inc. Nonemployee
                                   Director Deferred Stock Unit Plan, Effective 
                                   June 1, 1996

                             (27)  Severance Agreement between National Service 
                                   Industries, Inc. and Don W. Hubble, Dated 
                                   July 22, 1996

                             (28)  Employment Letter Agreement between National
                                   Service Industries, Inc. and Brock A. 
                                   Hattox, Dated August 26, 1996
</TABLE>

<PAGE>   11
                                                                       Page 11

ITEM 14. (Continued)

      (3)Exhibits filed with this report (Continued)

<TABLE>
<CAPTION>
         Reference No. from
         Reg. 229.601
         Item 601                  Description of Exhibit
         --------                  ----------------------
         <S>                 <C>   <C>
                             (29)  Incentive Stock Option Agreement Effective
                                   Beginning September 17, 1996 between
                                   National Service Industries, Inc. and
                                   (a)    James S. Balloun
                                   (b)    David Levy
                                   (c)    Stewart A. Searle III

                             (30)  Nonqualified Stock Option Agreement for
                                   Executive Officers Effective Beginning
                                   September 17, 1996 between National Service 
                                   Industries, Inc. and
                                   (a)    James S. Balloun
                                   (b)    David Levy
                                   (c)    Stewart A. Searle III
                                   (d)    Brock A. Hattox

                             (31)  National Service Industries, Inc. Long-Term
                                   Achievement Incentive Plan Effective 
                                   September 17, 1996

                             (32)  Aspiration Achievement Incentive Award 
                                   Agreements between National Service 
                                   Industries, Inc. and
                                   (a)    James S. Balloun
                                   (b)    Brock A. Hattox
                                   (c)    David Levy
                                   (d)    Stewart A. Searle III

                                   [a confidential portion of which has been 
                                   omitted and filed separately with the 
                                   Securities and Exchange Commission]

                             (33)  National Service Industries, Inc. 
                                   Supplemental Deferred Savings Plan Effective
                                   September 18, 1996

                             (34)  Letter Agreement Between National Service
                                   Industries, Inc. and Don W. Hubble Dated
                                   October 18, 1996, amending as of that date
                                   the Incentive Stock Option Agreement Dated
                                   September 15, 1993, the Incentive Stock
                                   Option Agreement Dated September 21, 1994,
                                   the Nonqualified Stock Option Agreement
                                   Dated September 21, 1994, the Incentive
                                   Stock Option Agreement Dated September 20,
                                   1995, and the Nonqualified Stock Option
                                   Agreement Dated September 20, 1995.

                             (35)  Stock Option Agreement for Nonemployee
                                   Directors Dated March 19, 1997 between
                                   National Service Industries, Inc. and
                                   (a)    John L. Clendenin
                                   (b)    Senator Sam Nunn

                  11               Computations of Net Income per Share of 
                                   Common Stock

                  13               Information Incorporated by Reference from 
                                   Annual Report for the Year Ended
                                   August 31, 1997

                  21               List of Subsidiaries
 
                  23               Consent of Independent Public Accountants
</TABLE>

<PAGE>   12
Page 12


ITEM 14. (Continued)

      (3)  Exhibits filed with this report (Continued)


<TABLE>
<CAPTION>
           Reference No. from
           Reg. 229.601
           Item 601             Description of Exhibit
           --------             ----------------------
           <S>                  <C>
                24              Powers of Attorney

                27              (1) Financial Data Schedule for the Year Ended
                                August 31, 1997 (for SEC use only)
</TABLE>


(b)   The registrant filed a report on Form 8-K dated July 14, 1997, which
      reported the sale of certain assets of the Textile Rental segment to G & K
      Services, Inc. The financial statements filed as an exhibit to the report
      were:
      Unaudited Pro Forma Balance Sheet as of February 28, 1997.

      Unaudited Pro Forma Statement of Operations for the six months ended
      February 28, 1997.

      Unaudited Pro Forma Statement of Operations for the year ended August 31,
      1996.

(c)   Exhibits 2, 9, 12, 18, 22, and 28 have been omitted because they are not
      applicable.

(d)   Not applicable.


<PAGE>   13



                                                                    Page 13

SIGNATURES

     Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                                NATIONAL SERVICE INDUSTRIES, INC.



Date: November 20, 1997         By:   /s/ Kenyon W. Murphy
      -----------------         -----------------------------------------------
                                Kenyon W. Murphy
                                Vice President, Secretary, and Associate Counsel


    Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.


<TABLE>
<CAPTION>
    Signature                                Title
- ----------------                   --------------------------
<S>                                <C>                                          <C>
    James S. Balloun*              Chairman, President, and Chief Executive 
                                   Officer and Director

    Brock  Hattox*                 Executive Vice President and
                                   Chief Financial Officer

    Mark R. Bachmann*              Vice President and Controller

    John L. Clendenin*             Director

    Thomas C. Gallagher*           Director

    Robert M. Holder, Jr.*         Director
                                                
    James C. Kennedy*              Director
                                                                                --November 20, 1997
    David Levy*                    Director

    Bernard Marcus*                Director

    John G. Medlin, Jr.*           Director

    Samuel A. Nunn*                Director

    Herman J. Russell*             Director

    Betty L. Siegel*               Director

    Barrie A. Wigmore*             Director

*By /s/  David Levy                                   Attorney-in-Fact
    -----------------------
    David Levy
</TABLE>


<PAGE>   14



Page 14










              REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS ON SCHEDULE




To National Service Industries, Inc.:


We have audited, in accordance with generally accepted auditing standards, the
consolidated financial statements included in NATIONAL SERVICE INDUSTRIES, INC.
and subsidiaries' annual report to stockholders incorporated by reference in
this Form 10-K, and have issued our report thereon dated October 20, 1997. Our
audit was made for the purpose of forming an opinion on those statements taken
as a whole. The schedule listed in Item 14 in this Form 10-K is the
responsibility of the company's management and is presented for the purpose of
complying with the Securities and Exchange Commission's rules and is not part of
the basic consolidated financial statements. This schedule has been subjected to
the auditing procedures applied in the audit of the basic consolidated financial
statements and, in our opinion, fairly states in all material respects the
financial data required to be set forth therein in relation to the basic
consolidated financial statements taken as a whole.




                                                        ARTHUR ANDERSEN LLP



Atlanta, Georgia
October 20, 1997


<PAGE>   15



                                                                 Page 15
                                                                 SCHEDULE II



               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                        VALUATION AND QUALIFYING ACCOUNTS

               FOR THE YEARS ENDED AUGUST 31, 1997, 1996, AND 1995
                                 (In thousands)

<TABLE>
<CAPTION>

                                                                   Additions Charged to                                   
                                         Balance at        ----------------------------------                            Balance at
                                         Beginning          Costs and              Other                                    End
        Description                      of Period          Expenses            Accounts (1)      Deductions (2)         of Period
- -----------------------------          --------------      ------------        ---------------   ----------------      ------------
<S>                                    <C>                 <C>                 <C>               <C>                   <C>

YEAR ENDED AUGUST 31, 1997:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts       $  5,807           $   2,276           $   (745)          $  3,036            $   4,302
                                          ========           =========           ========           ========           ==========



YEAR ENDED AUGUST 31, 1996:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts       $  6,467           $   2,708           $   (964)          $  2,404            $   5,807
                                          ========           =========           ========           ========           ==========



YEAR ENDED AUGUST 31, 1995:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts       $  7,385           $   3,170           $   (384)          $  3,704            $   6,467
                                          ========           =========           ========           =========           ==========

</TABLE>








(1)  Recoveries credited to reserve, reserves recorded in acquisitions, and 
     reserves removed in sale of businesses.
(2)  Uncollectible accounts written off.



<PAGE>   16


Page 16

                                INDEX TO EXHIBITS
<TABLE>
<CAPTION>
         
                                                                                Page No.
                                                                                --------
<S>                   <C>                                                       <C>                           
EXHIBIT 3             -Restated Certificate of Incorporation                    Reference is made to Exhibit 3 of registrant's
                                                                                Form 10-Q for the quarter ended May 31, 1992, 
                                                                                which is incorporated herein by reference.

                      -By-Laws as Amended and Restated  June 21, 1989           Reference is made to Exhibit 3 of registrant's 
                                                                                Form 10-K for the fiscal year ended August 31, 1989,
                                                                                which is incorporated herein by reference.

EXHIBIT 4             -Shareholder Rights Plan Adopted  May 9, 1988             Reference is made to Exhibit 1 of registrant's Form
                                                                                8-A as filed with the Commission on May 11, 1988,
                                                                                which is incorporated herein by reference.

EXHIBIT 10(i)         -Section 168 Agreement and  Election Dated                Reference is made to Exhibit 10(i) of
                       April 9, 1982 between National Service                   registrant's Form 10-K for the fiscal year 
                       Industries, Inc. and Oglethorpe Power                    ended August 31, 1982, which is incorporated 
                       Corporation                                              herein by reference.

EXHIBIT 10(iii)A       Management Contracts and Compensatory Arrangements:

                       (1)  -Director's Deferred Compensation Plan              Reference is made to Exhibit 10(iii)A(b) of
                                                                                registrant's Form 10-K for the fiscal year
                                                                                ended August 31, 1982, which is incorporated
                                                                                herein by reference.

                       (2)  -(a)Executives' Deferred Compensation Plan          Reference is made to Exhibit 19 of registrant's
                                                                                Form 10-K for the fiscal year ended August 31,
                                                                                1982, which incorporated herein by reference.

                            (b)First Amendment To Executives'                   Reference is made to Exhibit 10(iii)A(b)-(ii)       
                            Deferred Compensation Plan, Dated                   of registrant's Form 10-K for the fiscal year       
                            September 21, 1989                                  ended August 31, 1989, which is incorporated        
                                                                                herein by reference.
                                                                                                                                    
                            (c)Second Amendment to Executives'                  Reference is made to Exhibit 10(iii)A(a) of         
                            Deferred Compensation Plan,                         registrant's Form 10-Q for the quarter ended        
                            Effective as of September 1, 1994.                  November 30, 1994, which is incorporated herein     
                                                                                by reference.                                       
                                                                                                                                    
                            (d)Amendment No. 3 to Executives'                   Reference is made to Exhibit 10(iii)A(2)(d) of      
                            Deferred Compensation Plan dated                    registrant's Form 10-K for the fiscal year          
                            August 31, 1996                                     ended August 31, 1996, which is incorporated        
                                                                                herein by reference.             
                                                                                                                                    
                      (3)  -(a)Restated and Amended Supplemental                Reference is made to Exhibit 10(iii)A(c)-(i)       
                            Retirement Plan for Executives of National          of registrant's Form 10-K for the fiscal year      
                            Service Industries, Inc. (Supplemental              ended August 31, 1993, which is incorporated       
                            Pension Plan)                                       herein by reference.                               


</TABLE>

<PAGE>   17




                                                                        Page 17

                                INDEX TO EXHIBITS
<TABLE>
<CAPTION>            
                                                                                Page No.
                                                                                --------
                       <S>                                                      <C>
                            (b)Amendment to Restated and Amended                Reference is made to Exhibit 10(iii)A(a) of        
                            Supplemental Retirement Plan for Executives         registrant's Form 10-Q for the quarter ended      
                            of National Service Industries, Inc.                February 28, 1994, which is incorporated
                            (Supplemental Pension Plan)                         herein by reference.

                            (c)Appendix B to Restated and Amended               Reference is made to Exhibit 10(iii)A(e) of
                            Supplemental Retirement Plan for Executives         registrant's Form 10-Q for the quarter ended
                            of National Service Industries, Inc.                February 29, 1996, which is incorporated
                            (Supplemental Pension Plan), Effective              herein by reference.
                            February 1, 1996

                            (d)Appendix C to Restated and Amended               Reference is made to Exhibit 10(iii)A(d) of 
                            Supplemental Retirement Plan for Executives         of registrant's Form 10-Q for the quarter ended 
                            National Service Industries, Inc. (Supplemental     May 31, 1996, which is incorporated herein 
                            Pension Plan), Effective May 31, 1996               by reference.

                            (e)Amendment No. 2 to Restated and Amended          Reference is made to Exhibit 10(iii)A(3)(e)
                            Supplemental Retirement Plan for Executives of      of registrant's Form 10-K for the fiscal year
                            National Service Industries, Inc. (Supplemental     ended August 31, 1996, which is incorporated
                            Pension Plan) Dated August 31, 1996                 herein by reference.

                       (4)  -(a)The National Service Industries, Inc.           Reference is made to Exhibit 10(iii)A(f) of
                            Senior Management Benefit Plan, Dated               registrant's Form 10-K for the fiscal year
                            August 15, 1985                                     ended August 31, 1985, which is incorporated 
                                                                                herein by reference.

                            (b)First Amendment to National Service              Reference is made to Exhibit 10(iii)A(e)-(ii)
                            Industries, Inc. Senior Management Benefit          of registrant's Form 10-K for the fiscal year
                            Plan,  Dated September 21, 1989                     ended August 31, 1989, which is incorporated
                                                                                herein by reference.

                            (c)Amendment No. 2 to National Service              Reference is made to Exhibit 10(iii)A(d)(iii) of
                            Industries, Inc. Senior Management Benefit          registrant's Form 10-K for the fiscal year
                            Plan,  Dated September 16, 1994                     ended August 31, 1994, which is incorporated
                                                                                herein by reference.

                            (d)Amendment No. 3 to National Service              Reference is made to Exhibit 10(iii)A(4)(d) of
                            Industries, Inc. Senior Management Benefit          registrant's Form 10-K for the fiscal year ended
                            Plan, Dated August 31, 1996                         August 31, 1996, which is incorporated herein
                                                                                by reference.

                      (5)   -(a)Severance Protection Agreement between          Reference is made to Exhibit 10(iii)A(h) of
                            National Service Industries, Inc. and David         registrant's Form 10-K for the fiscal year
                            Levy                                                ended August 31, 1989, which is incorporated 
                                                                                herein by reference.

                            (b)Amendment to Severance Protection                Reference is made to Exhibit 10(iii)A(5)(b) of 
                            Agreement between National Service Industries,      registrant's Form 10-K for the fiscal year 
                            Inc. and David Levy, Dated August 31, 1996          ended August 31, 1996, which is incorporated
                                                                                herein by reference.
</TABLE>


<PAGE>   18


Page 18

                                INDEX TO EXHIBITS

<TABLE>
<CAPTION>
                                                                                Page No.
                                                                                --------
                           <S>                                                  <C>     
                           (6)  -(a)Severance Protection Agreements between     Reference is made to Exhibit 10(iii)A(c) of
                                National Service Industries, Inc. and           registrant's Form 10-Q for the quarter
                                (i)   James S. Balloun (February 1, 1996)       ended February 29, 1996, which is incorporated
                                (ii)  Stewart A. Searle III (June 19, 1996)     herein by reference.
                                (iii) Brock A. Hattox (September 9, 1996)

                                (b) Amendment to Severance Protection           Reference is made to Exhibit 10(iii)A(6)(b) of
                                Agreements, Dated August 31, 1996               registrant's Form 10-K for the fiscal year ended
                                                                                August 31, 1996, which is incorporated herein 
                                                                                by reference.

                           (7)  -(a)Bonus Letter Agreements between             Reference is made to Exhibit 10(iii)A(j) of
                                National Service Industries, Inc. and           registrant's Form 10-K for the fiscal year
                                (i)   James S. Balloun (February 1, 1996)       ended August 31, 1989 and to Exhibit
                                (ii)  David Levy (October 1, 1989)              10(iii)A(d) of the registrant's Form 10-Q for the
                                (iii) Stewart A. Searle III (June 19, 1996)     quarter ended February 29, 1996, which are
                                (iv)  Brock A. Hattox (September 9, 1996)       incorporated herein by reference.

                                (b)Supplemental Letter Agreement, Dated         Reference is made to Exhibit 10(iii)A(7)(b) of
                                    August 31, 1996                             registrant's Form 10-K for the fiscal year
                                                                                ended August 31, 1996, which is incorporated
                                                                                herein by reference.

                           (8)  -(a)Long-Term Incentive Program,  Dated         Reference is made to Exhibit 10(iii)A(k) of
                                September 20, 1989                              registrant's Form 10-K for the fiscal year
                                                                                ended August 31, 1989, which is incorporated
                                                                                herein by reference.

                                (b)Amendment No. 1 to Long-Term                 Reference is made to Exhibit 10(iii)A(h)(ii) of
                                Incentive Program,  Dated September 21,         registrant's Form 10-K for the fiscal year
                                1994                                            ended August 31, 1994, which is incorporated
                                                                                herein by reference.

                           (9)  -Incentive Stock Option Agreements between      Reference is made to Exhibit 10(iii)A(l) of
                                National Service Industries, Inc., and          registrant's Form 10-K for the fiscal year
                                (a)  D. Raymond Riddle                          ended August 31, 1989, which is incorporated
                                (b)  Don W. Hubble                              herein by reference.
                                (c)  David Levy
                                (d)  J. Robert Hipps
                                (e)  Stewart A. Searle III
                                (f)  Brock A. Hattox

                           (10) -Nonqualified Stock Option Agreement for        Reference is made to Exhibit 10(iii)A(j) of
                                Corporate Officers between National Service     registrant's Form 10-K for the fiscal year
                                Industries, Inc. and                            ended August 31, 1992, which is incorporated
                                (a)  James S. Balloun                           herein by reference.
                                (b)  D. Raymond Riddle
                                (c)  Don W. Hubble
                                (d)  David Levy
                                (e)  J. Robert Hipps
                                (f)  Brock A. Hattox
</TABLE>

<PAGE>   19


                                                                       Page 19

                                INDEX TO EXHIBITS

<TABLE>
<CAPTION>
                                                                                Page No.
                                                                                --------
                           <S>                                                  <C>
                           (11)     -Nonqualified Stock Option Agreement for    Reference is made to Exhibit 10(iii)A(k) of
                                    Corporate Officers Effective Beginning      registrant's Form 10-K for the fiscal year
                                    September 21, 1994 between National         ended August 31, 1994, which is incorporated
                                    Service Industries, Inc. and                herein by reference.
                                    (a)     D. Raymond Riddle
                                    (b)     Don W. Hubble
                                    (c)     David Levy

                           (12)     -(a)Benefits Protection Trust Agreement     Reference is made to Exhibit 10(iii)A(n) of
                                    Dated July 5, 1990,  between National       registrant's Form 10-K for the fiscal year
                                    Service Industries, Inc. and Wachovia       ended August 31, 1990, which is incorporated
                                    Bank and Trust Company                      herein by reference.

                                    (b)Amended Schedule 1 of  Benefits          Reference is made to Exhibit 10(iii)A(k)-(ii) of
                                    Protection Trust Agreement between          registrant's Form 10-K for the fiscal year
                                    National Service Industries, Inc. and       ended August 31, 1993, which is incorporated
                                    Wachovia Bank and Trust Company             herein by reference.
                                    Dated September 15, 1993

                                    (c)Amendment to Benefits Protection         Reference is made to Exhibit 10(iii)A(12)(c) of
                                    Trust Agreement between National            registrant's Form 10-K for the fiscal year
                                    Service Industries, Inc. and Wachovia       ended August 31, 1996, which is incorporated
                                    Bank and Trust Company and Adoption,        herein by reference.
                                    Dated August 31, 1996

                           (13)     -(a)Executive Benefits Trust Agreement      Reference is made to Exhibit 10(iii)A(o) of
                                    Dated July 5, 1990, between National        registrant's Form 10-K for the fiscal year
                                    Service Industries, Inc. and Wachovia       ended August 31, 1990, which is incorporated
                                    Bank and Trust Company                      herein by reference.

                                    (b)Amendment to Executive Benefits          Reference is made to Exhibit 10(iii)A(13) of
                                    Trust Agreement between National            registrant's Form 10-K for the fiscal year
                                    Service Industries, Inc. and Wachovia       ended August 31, 1996, which is incorporated
                                    Bank and Trust Company and Adoption,        herein by reference.
                                    Dated August 31, 1996

                           (14)     -(a)Consulting Agreement between            Reference is made to Exhibit 10(iii)A of
                                    National Service Industries, Inc. and       registrant's Form 10-Q for the quarter ended
                                    Erwin Zaban Dated December 30, 1991         November 30, 1991, which is incorporated
                                                                                herein by reference.

                                    (b)Letter Agreement Dated March 21,         Reference is made to Exhibit 10(iii)A(a) of
                                    1996 amending the Consulting Agreement      registrant's Form 10-Q for the quarter ended
                                    between National Service Industries, Inc.   May 31, 1996, which is incorporated herein
                                    and Erwin Zaban, Dated December 31, 1991    by reference.

                           (15)     -1992 Nonemployee Directors' Stock Option   Reference is made to Exhibit 10(iii)A(o) of
                                    Plan Effective September 16, 1992           registrant's Form 10-K for the fiscal year
                                                                                ended August 31, 1992, which is incorporated
                                                                                herein by reference.

</TABLE>

<PAGE>   20



Page 20

                                INDEX TO EXHIBITS

<TABLE>
<CAPTION>
                                                                                Page No.
                                                                                --------
                           <S>                                                  <C>           
                           (16) -Nonemployee Directors' Stock Option            Reference is made to Exhibit 10(iii)A(q) of
                                Agreement between National Service              registrant's Form 10-K for the fiscal year
                                Industries, Inc. and                            ended August 31, 1994, which is incorporated
                                (a) John L. Clendenin                           herein by reference.
                                (b) Robert M. Holder, Jr.
                                (c) F. Ross Johnson
                                (d) James C. Kennedy
                                (e) Donald R. Keough
                                (f) Bryan D. Langton
                                (g) Bernard Marcus
                                (h) John G. Medlin, Jr.
                                (i) Dr. Betty L. Siegel
                                (j) Erwin Zaban

                           (17) -(a)National Service Industries, Inc.           Reference is made to Exhibit 10(iii)A(s) of
                                Executive Savings Plan Effective                registrant's Form 10-K for the fiscal year
                                September 1, 1994                               ended August 31, 1994, which is incorporated
                                                                                herein by reference.

                                (b)Amendment No. 1 to National Service          Reference is made to Exhibit 10(iii)A(17)(b) of
                                Industries, Inc. Executive Savings Plan,        registrant's Form 10-K for the fiscal year
                                Dated August 31, 1996.                          ended August 31, 1996, which is incorporated 
                                                                                herein by reference.

                           (18) -(a)National Service Industries, Inc.           Reference is made to Exhibit 10(iii)A(t) of
                                Management Compensation and Incentive           registrant's Form 10-K for the fiscal year
                                Plan Effective September 1, 1994                ended August 31, 1994, which is incorporated
                                                                                herein by reference.

                           (19) -(a)Split-Dollar Agreement among National       Reference is made to Exhibit 10(iii)A(a)(i) of 
                                Service Industries, Inc., D. Raymond Riddle,    registrant's Form 10-Q for the quarter ended 
                                and Wachovia Bank of Georgia, N.A. dated        February 28, 1995, which is incorporated
                                January 4, 1993                                 herein by reference.

                                (b)First Amendment to Split-Dollar              Reference is made to Exhibit 10(iii)A(a)(ii) of
                                Agreement among National Service                registrant's Form 10-Q for the quarter ended
                                Industries, Inc., D. Raymond Riddle, and        February 28, 1995, which is incorporated
                                Wachovia Bank of Georgia, N.A. effective        herein by reference.
                                March 30, 1995

                           (20) -(a)Letter Agreement between National           Reference is made to Exhibit 10(iii)A(b) of
                                Service Industries, Inc. and D. Raymond         registrant's Form 10-Q for the quarter ended
                                Riddle dated March 28, 1995, amending as        February 28, 1995, which is incorporated 
                                of September 21, 1994 the Incentive Stock       herein by reference.
                                Option Agreement dated January 6, 1993,
                                the Nonqualified Stock Option Agreement
                                dated January 6, 1993, and the Nonqualified
                                Stock Option Agreement dated September 15,
                                1993 between National Service Industries, Inc.
                                and D. Raymond Riddle

</TABLE>

<PAGE>   21

                                                                      Page 21



                                INDEX TO EXHIBITS
<TABLE>
<CAPTION>

                                                                                Page No.
                                                                                --------
                           <S>                                                  <C>
                           (21) -(a)Consulting Agreement between National       Reference is made to Exhibit 10(iii)A(c) of
                                Service Industries, Inc. and D. Raymond         registrant's Form 10-Q for the quarter ended
                                Riddle dated March 30, 1995                     February 28, 1995, which is incorporated 
                                                                                herein by reference.

                           (22) -(a)Letter Agreement between National           Reference is made to Exhibit 10(iii)A(d) of
                                Service Industries, Inc. and D. Raymond         registrant's Form 10-Q for the quarter ended
                                Riddle dated April 10, 1995, amending as        February 28, 1995, which is incorporated
                                of March 15, 1995 the Incentive Stock           herein by reference.
                                Option Agreement dated January 6, 1993,
                                the Nonqualified Stock Option Agreement
                                dated January 6, 1993, the    Nonqualified
                                Stock Option Agreement dated September
                                15, 1993, and the Nonqualified Stock
                                Option Agreement dated September 21,
                                1994 between National Services Industries,
                                Inc. and D. Raymond Riddle

                          (23)  -(a)Employment Letter Agreement between         Reference is made to Exhibit 10(iii)A(a) of
                                National Service Industries, Inc. and James     registrant's Form 10-Q for the quarter ended
                                S. Balloun, Dated February 1, 1996              February 29, 1996, which is incorporated herein
                                                                                by reference.

                                [a confidential portion of which has been
                                omitted and filed separately with the
                                Securities and Exchange Commission]

                         (24)   -(a)Severance Agreement between National        Reference is made to Exhibit 10(iii)A(b) of
                                Service Industries, Inc. and J. Robert Hipps,   registrant's Form 10-Q for the quarter ended
                                Dated May 14, 1996                              May 31, 1996, which is incorporated herein
                                                                                by reference.

                         (25)   -(a)Letter Agreement between National           Refrence is made to Exhibit 10(iii)A(c) of
                                Service Industries, Inc. and J. Robert Hipps    regstrant's Form 10-Q for the quarter ended
                                Dated May 24, 1996, amending as of that         May 31, 1996, which is incorporated herein 
                                date the Incentive Stock Option Agreement       by reference.
                                Dated September 19, 1990; the Incentive Stock       
                                Option Agreement Dated December 18, 1991; the       
                                Incentive Stock Option Agreement Dated September    
                                16, 1992: the Nonqualified Stock Option             
                                Agreement Dated September 16, 1992; the             
                                Incentive Stock Option Agreement Dated September    
                                15, 1993; the Nonqualified Stock Option             
                                Agreement Dated September 15, 1993; the             
                                Nonqualified Stock Option Agreement Dated           
                                September 21, 1994; and the Nonqualified Stock      
                                Option Agreement Dated September 20, 1995           

                         (26)   -National Service Industries, Inc.              Reference is made to Exhibit 10(iii)A(26) of
                                Nonemployee Director Deferred Stock Unit        registrant's Form 10-K for the fiscal year
                                Plan, Effective June 1, 1996                    ended August 31, 1996, which is incorporated
                                                                                herein by reference.
</TABLE>


<PAGE>   22



Page 22

                                INDEX TO EXHIBITS

<TABLE>
<CAPTION>
                                                                                Page No.

                           <S>                                                  <C>    
                           (27) -Severance Agreement between National           Reference is made to Exhibit 10(iii)A(27) of
                                Service Industries, Inc. and Don W. Hubble,     registrant's Form 10-K for the fiscal year
                                Dated July 22, 1996                             ended August 31, 1996, which is incorporated
                                                                                herein by reference.

                           (28) -Employment Letter Agreement between            Reference is made to Exhibit 10(iii)A(28) of
                                National Service Industries, Inc. and Brock     registrant's Form 10-K for the fiscal year
                                A. Hattox, Dated August 26, 1996                ended August 31, 1996, which is incorporated
                                                                                herein by reference.

                           (29) -Incentive Stock Option Agreement               Reference is made to Exhibit 10(iii)A(5) of
                                Effective Beginning September 17, 1996          registrant's Form 10-Q for the quarter ended
                                between National Service Industries, Inc.       November 30, 1996, which is incorporated
                                and                                             herein by reference.
                                (a)   James S. Balloun
                                (b)   David Levy
                                (c)   Stewart A. Searle III

                           (30) -Nonqualified Stock Option Agreement            Reference is made to Exhibit 10(iii)A(6) of
                                for Executive Officers Effective Beginning      registrant's Form 10-Q for the quarter ended
                                September 17, 1996 between National             November 30, 1996, which is incorporated
                                Service Industries, Inc. and                    herein by reference.
                                (a)   James S. Balloun
                                (b)   David Levy
                                (c)   Stewart A. Searle III
                                (d)   Brock A. Hattox

                           (31) -National Service Industries, Inc. Long-        Reference is made to Exhibit 10(iii)A(7) of
                                Term Achievement Incentive Plan                 registrant's Form 10-Q for the quarter ended
                                Effective September 17, 1996                    November 30, 1996, which is incorporated
                                                                                herein by reference.

                           (32) -Aspiration Achievement Incentive Award         Reference is made to Exhibit 10(iii)A(8) of
                                Agreements between National Service             registrant's Form 10-Q for the quarter ended
                                Industries, Inc. and                            November 30, 1996, which is incorporated
                                (a)   James S. Balloun                          herein by reference.
                                (b)   Brock A. Hattox
                                (c)   David Levy
                                (d)   Stewart A. Searle III

                                [a confidential portion of which has been
                                omitted and filed separately with the Securities
                                and Exchange Commission]

                           (33) -National Service Industries, Inc. Supple-      Reference is made to Exhibit 10(iii)A(9) of
                                mental Deferred Savings Plan Effective          registrant's Form 10-Q for the quarter ended
                                September 18, 1996                              November 30, 1996, which is incorporated
                                                                                herein by reference.
</TABLE>


<PAGE>   23



                                                                       Page 23

                                INDEX TO EXHIBITS
<TABLE>
<CAPTION>

                                                                                Page No.
                                                                                --------
                           <S>                                                  <C>         
                           (34) -Letter Agreement Between National              Reference is made to Exhibit 10(iii)A(10) of
                                Service Industries, Inc. and Don W.             registrant's Form 10-Q for the quarter ended
                                Hubble Dated October 18, 1996, amending         November 30, 1996, which is incorporated
                                as of that date the Incentive Stock Option      herein by reference.
                                Agreement Dated September 15, 1993, the
                                Incentive Stock Option Agreement Dated
                                September 21, 1994, the Nonqualified Stock
                                Option Agreement Dated September 21, 1994,
                                the Incentive Stock Option Agreement Dated
                                September 20, 1995, and the Nonqualified
                                Stock Option Agreement Dated September 20,
                                1995

                          (35)  -Stock Option Agreement for Nonemployee         Reference is made to Exhibit 10(iii)A of
                                Directors Dated March 19, 1997 between          registrant's Form 10-Q for the quarter ended
                                National Service Industries, Inc. and           May 31, 1997, which is incorporated herein
                                (a)  John L. Clendenin                          by reference.
                                (b)  Senator Sam Nunn

EXHIBIT 11            - Computations of Net Income per Share of                            24
                      Common Stock

EXHIBIT 13            - Information Incorporated by Reference from
                      Annual Report for the Year Ended August 31,
                      1997                                                                 25

EXHIBIT 21            - List of Subsidiaries                                               46

EXHIBIT 23            - Consent of Independent Public Accountants                          47

EXHIBIT 24            - Powers of Attorney                                                 48

EXHIBIT 27            - Financial Data Schedule for the Year
                      Ended August 31, 1997 (for SEC use only)                             59
</TABLE>


<PAGE>   1
Page 24
                                                                   Exhibit 11

 
               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

              COMPUTATIONS OF NET INCOME PER SHARE OF COMMON STOCK
                      (In thousands, except per-share data)
 
 
 
<TABLE>
<CAPTION>
                                                            Years Ended August 31
                                              --------------------------------------------------
                                                  1997                1996              1995
                                              -------------       -------------      -----------
<S>                                           <C>                 <C>                <C>       
Primary:

  Weighted Average Number of Shares
    (determined on a monthly basis)                 45,191              47,941          48,696
                                              ============        ============      ==========

  Net Income                                  $    107,278        $    101,148      $   94,097
                                              ============        ============      ==========

  Primary earnings per Share                                                  
                                              $       2.37        $       2.11      $     1.93
                                              ============        ============      ==========


Fully Diluted:

  Weighted Average Number of Shares
    Outstanding                                     45,191              47,941          48,696

  Additional Shares Assuming Exercise of
    Options:
      Options exercised                              1,379               1,260             989
      Treasury stock purchased with proceeds          (952)               (919)           (835)
                                              ------------       -------------      ----------

  Average Common Shares Outstanding
     (as adjusted)                                  45,618              48,282          48,850
                                              ============       =============      ==========

  Net Income                                  $    107,278       $     101,148      $   94,097
                                              ============       =============      ==========

                                                
  Fully Diluted Earnings per Share            $       2.35       $        2.09      $     1.93
                                              ============       =============      ==========
</TABLE>


<PAGE>   1
                                                                        Page 25
                                                                     Exhibit 13

                           Consolidated Balance Sheets
                        National Service Industries, Inc.
<TABLE>
<CAPTION>
           
                                                                                                              August 31
(In thousands, except per-share data)                                                                  1997               1996

<S>                                                                                                <C>                 <C>
Assets
Current Assets:
      Cash and cash equivalents                                                                    $   57,123          $   58,662
      Short-term investments                                                                          205,302                 551
      Receivables, less reserves for doubtful accounts of $4,302 in 1997 and $5,807 in 1996           258,689             269,971
      Inventories, at the lower of cost (on a first-in, first-out basis) or market                    179,046             169,813
      Linens in service, net of amortization                                                           60,805              97,710
      Deferred income taxes                                                                            13,077               2,152
      Prepayments                                                                                       6,716               7,522
           Total Current Assets                                                                       780,758             606,381

Property, Plant, and Equipment, at cost:
      Land                                                                                             19,911              29,062
      Buildings and leasehold improvements                                                            138,933             194,219
      Machinery and equipment                                                                         434,194             542,056
           Total Property, Plant, and Equipment                                                       593,038             765,337
      Less-Accumulated depreciation and amortization                                                  356,308             407,941
           Property, Plant, and Equipment-net                                                         236,730             357,396

Other Assets:
      Goodwill and other intangibles                                                                   50,166              89,427
      Other                                                                                            38,698              41,442
           Total Other Assets                                                                          88,864             130,869
                Total Assets                                                                       $1,106,352          $1,094,646
</TABLE>

                                      -26-


<PAGE>   2


Page 26
                                                                     Exhibit 13

                     Consolidated Balance Sheets (continued)
                        National Service Industries, Inc.
<TABLE>
<CAPTION>

                                                                                                               August 31
(In thousands, except per-share data)                                                                          1997        1996
<S>                                                                                                         <C>          <C>     
Liabilities and Stockholders' Equity                                                                       
Current Liabilities:                                                                                       
      Current maturities of long-term debt                                                                 $      116  $       46   
      Notes payable                                                                                             5,773       6,696   
      Accounts payable                                                                                        101,512      79,851   
      Accrued salaries, commissions, and bonuses                                                               34,776      42,788   
      Current portion of self-insurance reserves                                                               12,540      15,396   
      Accrued taxes payable                                                                                    38,351       5,374   
      Other accrued liabilities                                                                                88,932      47,275   
           Total Current Liabilities                                                                          282,000     197,426   
                                                                                                                                  
Long-Term Debt, less current maturities                                                                        26,197      24,920   
Deferred Income Taxes                                                                                          34,093      63,347   
Self-Insurance Reserves, less current portion                                                                  57,056      63,369   
Other Long-Term Liabilities                                                                                    35,193      27,576   
Commitments and Contingencies (Note 4)                                                                                            
                                                                                                                                  
Stockholders' Equity:                                                                                                             
      Series A participating preferred stock, $.05 stated value, 500,000 shares authorized, none issued                           
      Preferred stock, no par value, 500,000 shares authorized, none issued                                                       
      Common stock, $1 par value, 80,000,000 shares authorized, 57,918,978 shares issued in 1997               57,919      57,919   
      and 1996                                                                                             
      Paid-in capital                                                                                          25,521      11,021   
      Retained earnings                                                                                       841,045     791,367   
                                                                                                              924,485     860,307   
Less-Treasury stock, at cost (13,719,834 shares in 1997 and 11,447,036 shares in 1996)                        252,672     142,299   
      Total Stockholders' Equity                                                                              671,813     718,008   
           Total Liabilities and Stockholders' Equity                                                      $1,106,352  $1,094,646   
                                                                                                                        
The accompanying notes to consolidated financial statements are an integral part
of these balance sheets 
</TABLE>

                                      -27-


<PAGE>   3


                                                                         Page 27
                                                                      Exhibit 13



                        Consolidated Statements of Income
                        National Service Industries, Inc.


<TABLE>
<CAPTION>
                                                                                             Years Ended August 31
(In thousands, except per-share data)                                              1997            1996           1995          
<S>                                                                            <C>             <C>              <C>             
Sales and Service Revenues:                    
      Net sales of products                                                    $ 1,542,644     $ 1,482,937      $ 1,424,180     
      Service revenues                                                             493,535         530,625          546,447     
           Total Revenues                                                        2,036,179       2,013,562        1,970,627     
                                                                                                                                
Costs and Expenses:
      Cost of products sold                                                        945,794         933,405          908,869     
      Cost of services                                                             283,024         304,381          299,687     
      Selling and administrative expenses                                          633,740         616,513          601,143     
      Interest expense, net                                                          1,624           1,565            1,648     
      Gain on sale of businesses                                                   (75,097)         (7,579)          (5,726)    
      Restructuring expense, asset impairments, and other charges                   63,091              --               --     
      Other expense, net                                                             4,925           3,429           14,509     
           Total Costs and Expenses                                              1,857,101       1,851,714        1,820,130     
Income before Provision for Income Taxes                                           179,078         161,848          150,497     
Provision for Income Taxes                                                          71,800          60,700           56,400     
Net Income                                                                     $   107,278     $   101,148      $    94,097     
Earnings per Share                                                             $      2.37     $      2.11      $      1.93     
Weighted Average Number of Shares Outstanding                                       45,191          47,941           48,696     
</TABLE>         

The accompanying notes to consolidated financial statements are an integral part
of these statements. 
                                      -28-


<PAGE>   4


Page 28
                                                                     Exhibit 13
  

                 Consolidated Statements of Stockholders' Equity
                        National Service Industries, Inc.

<TABLE>
<CAPTION>
                                                                      Common       Paid-in      Retained      Treasury
(In thousands, except share and per-share data)                       Stock        Capital      Earnings       Stock         Total
<S>                                                                  <C>          <C>          <C>          <C>           <C>      
Balance August 31, 1994                                              $57,919      $ 7,684      $ 705,504    $ (43,722)    $ 727,385
      Treasury stock purchased (1)                                        --           --             --      (24,127)      (24,127)
      Stock options exercised (2)                                         --          380             --          148           528
      Adjustment of treasury stock issued in connection with
           acquisition (3)                                                --            1             --           (1)           --
      Adjustment of treasury stock acquired in connection with
           divestiture (4)                                                --           --             --         (134)         (134)
      Net income                                                          --           --         94,097           --        94,097
      Cash dividends of $1.11 per share paid on common stock              --           --        (54,156)          --       (54,156)
      Adjustment to recognize net increase in pension liability           --           --             (3)          --            (3)
      Foreign currency translation adjustment                             --           --            814           --           814
Balance August 31, 1995                                               57,919        8,065        746,256      (67,836)      744,404
      Treasury stock purchased (5)                                        --           --             --      (75,223)      (75,223)
      Stock options exercised (6)                                         --        2,956             --          760         3,716
      Net income                                                          --           --        101,148           --       101,148
      Cash dividends of $1.15 per share paid on common stock              --           --        (55,272)          --       (55,272)
      Adjustment to recognize net increase in pension liability           --           --            (23)          --           (23)
      Foreign currency translation adjustment                             --           --           (742)          --          (742)
Balance August 31, 1996                                               57,919       11,021        791,367     (142,299)      718,008
      Treasury stock purchased (7)                                        --           --             --     (121,668)     (121,668)
      Stock options exercised (8)                                         --        2,588             --        2,685         5,273
      Treasury stock issued in connection with acquisition (9)            --       11,912             --        8,610        20,522
      Net income                                                          --           --        107,278           --       107,278
      Cash dividends of $1.19 per share paid on common stock              --           --        (54,222)          --       (54,222)
      Foreign currency translation adjustment                             --           --         (3,378)          --        (3,378)
Balance August 31, 1997                                              $57,919      $25,521      $ 841,045    $(252,672)    $ 671,813

</TABLE>

(1)   949,178 shares.   (2)      23,598 shares.   (3)      39 shares.   
(4)     4,976 shares.   (5)   2,000,000 shares.   (6) 185,044 shares.
(7) 3,000,000 shares.   (8)     190,330 shares.   (9) 536,872 shares.

The accompanying notes to consolidated financial statements are an integral part
of these statements.


                                      -29-


<PAGE>   5


                                                                         Page 29
                                                                      Exhibit 13


                      Consolidated Statements of Cash Flows
                        National Service Industries, Inc.

<TABLE>
<CAPTION>
                                                                                                         Years Ended August 31
(In thousands)                                                                                    1997          1996          1995

<S>                                                                                            <C>           <C>         <C>   
Cash Provided by (Used for) Operating Activities
      Net income                                                                               $ 107,278     $ 101,148   $  94,097
      Adjustments to reconcile net income to net cash provided by operating activities:
           Depreciation and amortization                                                          57,981        58,428      57,130
           Provision for losses on accounts receivable                                             2,276         2,708       3,170
           Loss (gain) on the sale of property, plant, and equipment                               1,233        (1,652)      1,138
           Gain on the sale of businesses                                                        (75,097)       (7,579)     (5,726)
           Restructuring expense, asset impairments, and other charges                            63,091            --          --
           Change in non-current deferred income taxes                                           (25,219)        1,864      (3,663)
           Change in assets and liabilities net of effect of acquisitions and divestitures-
                Receivables                                                                      (11,993)       (7,343)    (11,367)
                Inventories and linens in service, net                                           (11,286)        5,308      (8,522)
                Current deferred income taxes                                                    (10,926)        8,069      (2,243)
                Prepayments                                                                           47          (940)      2,086
                Accounts payable and accrued liabilities                                          30,941        (6,117)     11,945
                Self-insurance reserves and other long-term liabilities                             (758)         (895)      7,819
                      Net Cash Provided by Operating Activities                                  127,568       152,999     145,864

Cash Provided by (Used for) Investing Activities
      Change in short-term investments                                                          (204,751)        3,047      (1,019)
      Purchases of property, plant, and equipment                                                (48,806)      (65,499)    (58,768)
      Sale of property, plant, and equipment                                                       5,370         9,105       8,491
      Sale of businesses                                                                         311,382        15,250      14,044
      Acquisitions                                                                                (4,320)         (600)     (2,668)
      Change in other assets                                                                       2,972        (3,071)     (4,848)
           Net Cash Provided by (Used for) Investing Activities                                $  61,847     $ (41,768)  $ (44,768)
</TABLE>


                                      -30-


<PAGE>   6


Page 30
                                                                      Exhibit 13


                Consolidated Statements of Cash Flows (continued)
                        National Service Industries, Inc.

<TABLE>
<CAPTION>
                                                                                         Years Ended August 31
 (In thousands)                                                               1997                1996                1995
<S>                                                                       <C>                 <C>                 <C>
Cash Provided by (Used for) Financing Activities
      Repayment of short-term debt                                        $ (11,021)          $      --           $     -- 
      Repayment of long-term debt                                            (4,627)             (1,897)              (667)
      Recovery of investment in tax benefits                                    661               1,720              1,329
      Deferred income taxes from investment in tax benefits                  (1,972)             (4,273)            (3,900)
      Purchase of treasury stock, net                                      (116,395)            (71,507)           (23,733)
      Cash dividends paid                                                   (54,222)            (55,272)           (54,156)
           Net Cash Used for Financing Activities                          (187,576)           (131,229)           (81,127)
                                                                             (3,378)               (742)               814
Effect of Exchange Rate Changes on Cash
                                                                             (1,539)            (20,740)            20,783
Net Change in Cash and Cash Equivalents
Cash and Cash Equivalents at Beginning of Year                               58,662              79,402             58,619
Cash and Cash Equivalents at End of Year                                  $  57,123           $  58,662           $ 79,402

Supplemental Cash Flow Information:
      Income taxes paid during the year                                   $  68,475           $  58,974           $ 50,630
      Interest paid during the year                                           5,614               4,994              3,671

Noncash Investing and Financing Activities:
      Noncash aspects of sale of businesses--
           Receivables incurred                                           $     391           $     234           $  3,003
           Liabilities assumed                                               22,637               1,009              1,064

Noncash aspects of acquisitions--
      Liabilities assumed or incurred                                     $  22,440           $       6           $    468
      Treasury stock issued (returned)                                       20,522                  --                 (1)
</TABLE>

The accompanying notes to consolidated financial statements are an integral part
of these statements.

                                      -31-


<PAGE>   7


                                                                       Page 31
                                                                    Exhibit 13


                   Notes to Consolidated Financial Statements
                        National Service Industries, Inc.

(In thousands, except share and per-share data)


Note 1.  Summary of Accounting Policies

Description of Business
The company operates in four business segments -lighting equipment, textile
rental, chemicals, and envelopes- which are leading competitors in their
respective markets. The lighting equipment segment produces a variety of
fluorescent and non-fluorescent fixtures for markets throughout the United
States, Canada, Mexico, and overseas. The textile rental segment provides linens
and dust control products to healthcare, lodging, and dining customer segments
in the United States. The chemical segment produces maintenance, sanitation, and
water treatment products for customers throughout the United States, Canada,
Puerto Rico, and Western Europe. The envelope segment produces business and
specialty envelopes in the South and Southwest.

Principles of Consolidation
The consolidated financial statements include the accounts of the company and
all subsidiaries after elimination of significant intercompany transactions and
accounts.

Use of Estimates
The preparation of financial statements in conformity with generally accepted
accounting principles requires management to make estimates and assumptions that
affect the reported amounts of assets and liabilities, the disclosure of
contingent assets and liabilities at the date of the financial statements, and
the reported amounts of revenues and expenses during the reporting period.
Actual results could differ from those estimates.

Cash, Cash Equivalents, and Short-Term Investments
Cash in excess of daily requirements is invested in time deposits and marketable
securities, consisting of taxable and tax exempt variable rate demand notes,
included in the balance sheet at market value. The company considers time
deposits and marketable securities purchased with an original maturity of three
months or less to be cash equivalents. Investments purchased with a maturity of
more than three months are considered short-term investments. The carrying
amounts of short-term investments at August 31, 1997 and 1996 approximate fair
value. At August 31, 1997, short-term investments consisted primarily of
corporate debt securities and commercial paper. In accordance with the criteria
specified by Statement of Financial Accounting Standards (SFAS) No. 115,
"Accounting for Certain Investments in Debt and Equity Securities," these
investments were classified as "available for sale."

Concentrations of Credit Risk
Concentrations of credit risk with respect to receivables are limited due to the
wide variety of customers and markets into which the company's products and
services are provided, as well as their dispersion across many different
geographic areas. As a result, as of August 31, 1997, the company does not
consider itself to have any significant concentrations of credit risk.

Inventories and Linens in Service
Inventories are valued at the lower of cost (on a first-in, first-out basis) or
market and consisted of the following at August 31, 1997 and 1996:


<TABLE>
<CAPTION>
                                                    1997          1996    
<S>                                          <C>             <C>
Raw materials and supplies                   $    71,266     $  73,236  
Work in progress                                  10,572         9,679  
Finished goods                                    97,208        86,898  
                                             $   179,046     $ 169,813  
</TABLE>
                                             
      Linens in service are recorded at cost and are amortized over their
estimated useful lives of 15 to 50 months.

Goodwill and Other Intangibles
Goodwill of $3,460 was recognized in connection with a 1969 acquisition and is
not being amortized. Remaining amounts of goodwill ($34,974 in 1997 and $45,029
in 1996) and other intangible assets are being amortized on a straight-line
basis over various periods up to 40 years.


<PAGE>   8


      The company periodically evaluates whether events and circumstances have
occurred that may warrant revision of the estimated useful lives of goodwill and
other long-lived assets or whether the remaining balance of goodwill should be
evaluated for possible impairment. The company uses an estimate of related
undiscounted cash flows over the remaining life of the goodwill in measuring
whether the goodwill is recoverable. During fiscal 1997, goodwill and other
intangibles of $8,800 were written off due to the impairment of long-lived
assets (Note 5).

Depreciation
For financial reporting purposes, depreciation is determined principally on a
straight-line basis using estimated useful lives of plant and equipment (25 to
45 years for buildings and 3 to 16 years for machinery and equipment) while
accelerated depreciation methods are used for income tax purposes. Leasehold
improvements are amortized over the life of the lease or the useful life of the
improvement, whichever is shorter.

                                      -32-


<PAGE>   9


Page 32
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.


Foreign Currency Translation
The functional currency for the company's foreign operations is the local
currency. The translation of foreign currencies into U.S. dollars is performed
for balance sheet accounts using exchange rates in effect at the balance sheet
date and for revenue and expense accounts using a weighted average exchange rate
during the period. The gains or losses, net of applicable income taxes,
resulting from the translation are included in retained earnings and are
excluded from net income.

      Gains or losses resulting from foreign currency transactions are included
in "Other expense, net" in the consolidated statements of income and amounted to
a loss of $54 in 1997 and gains of $249 in 1996 and $201 in 1995.

Pension and Profit Sharing Plans
The company has several pension plans covering hourly and salaried employees.
Benefits paid under these plans are based generally on employees' years of
service and/or compensation during the final years of employment. The company
makes annual contributions to the plans to the extent indicated by actuarial
valuations. Plan assets are invested primarily in equity and fixed income
securities.

      Net pension (income) expense for 1997, 1996, and 1995 included the
following components:

<TABLE>
<CAPTION>
                                                                    1997          1996           1995
<S>                                                             <C>            <C>            <C>  
Service cost of benefits earned during the period               $  3,636       $  2,719       $  2,648
Interest cost on projected benefit obligation                      8,505          7,438          7,277
Return on plan assets                                            (12,393)       (28,255)       (12,178)
Net amortization and deferral                                       (768)        17,383          2,257
Net pension (income) expense                                    $ (1,020)      $   (715)      $      4
</TABLE>


      The following schedule reconciles the funded status of the plans as of
June 1, 1997 and 1996, with amounts reported in the company's balance sheets at
August 31, 1997 and 1996:

<TABLE>
<CAPTION>
                                                                             1997                            1996
                                                                  Plan Assets     Accumulated     Plan Assets     Accumulated
                                                                    Exceed          Benefit          Exceed         Benefit
                                                                  Accumulated      Obligation     Accumulated      Obligation
                                                                    Benefit       Exceeds Plan      Benefit       Exceeds Plan
                                                                  Obligation         Assets        Obligation        Assets
<S>                                                               <C>             <C>              <C>             <C>            
Actuarial present value of benefit obligations as of June 1:
Vested                                                             $(87,929)        $(5,123)       $(91,127)        $(3,784)
Nonvested                                                           (10,180)            (20)         (4,281)         (1,407)
Accumulated benefit obligation                                      (98,109)         (5,143)        (95,408)         (5,191)
Effect of projected salary increases                                 (5,379)         (1,195)         (7,431)         (1,640)
Total projected benefit obligation                                 (103,488)         (6,338)       (102,839)         (6,831)
Fair value of plan assets                                           133,214               -         134,426               -
Plan assets greater (less) than projected benefit obligation         29,726          (6,338)         31,587          (6,831)
Unrecognized transition (asset) liability                            (7,059)             61          (9,475)             74
Unrecognized prior service cost obligation                            1,873           2,208           3,056           2,528
Unrecognized net loss (gain)                                          9,891            (896)          6,471            (371)
Adjustment required to recognize minimum liability                       --            (596)             --            (918)
Prepaid (accrued) pension expense at August 31                     $ 34,431        $ (5,561)       $ 31,639         $(5,518)
</TABLE>

      For all periods presented, the discount rate used to determine the
projected benefit obligation is 8 percent, the assumed growth rate of
compensation is 5.5 percent, and the expected long-term rate of return on plan
assets is 9.5 percent.

      The company also has profit sharing and 401(k) plans to which both
employees and the company contribute. At August 31, 1997, assets of the 401(k)
plans included shares of the company's common stock with a market value of
approximately $13,868. The company's cost of these plans was $5,020 in 1997,
$4,595 in 1996, and $3,810 in 1995.

                                      -33-


<PAGE>   10


                                                                       Page 33
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.


Postretirement Healthcare and Life Insurance Benefits
The company's retiree medical plans are financed entirely by retiree
contributions; therefore, the company has no liability in connection with them.
Several programs provide limited retiree life insurance benefits. The liability
for these plans is not material.

Postemployment Benefits
Statement of Financial Accounting Standards (SFAS) No. 112, "Employers'
Accounting for Postemployment Benefits," requires the accrual of the estimated
cost of benefits provided by an employer to former or inactive employees after
employment but before retirement. The company's accrual, which is not material,
relates primarily to severance agreements and the liability for life insurance
coverage for certain eligible employees.

Interest Expense, Net
Interest expense, net is comprised primarily of interest expense on long-term
debt and short-term line of credit borrowings and interest income on cash, cash
equivalents, and short-term investments.

Other Expense, Net
Other expense, net is comprised primarily of amortization of intangible assets
net of gains resulting from the sale of fixed assets and casualty loss insurance
proceeds.

Accounting Standards Yet to Be Adopted
During fiscal 1998, the company is required to adopt Statement of Financial
Accounting Standards No. 128, "Earnings per Share." SFAS No. 128 supersedes
Accounting Principles Board Opinion No. 15, "Earnings per Share," and
promulgates new accounting standards for the computation and manner of
presentation of the company's earnings per share. Earlier application is not
permitted; however, upon adoption, the company will be required to restate
previously reported annual and interim earnings per share in accordance with the
provisions of SFAS No. 128. The adoption of SFAS No. 128 will not have a
material impact on the computation or manner of presentation of the company's
earnings per share as currently or previously presented under APB No. 15.
      During fiscal 1999, the company is required to adopt SFAS No. 130,
"Reporting Comprehensive Income." SFAS No. 130 requires the reporting of a
measure of all changes in equity of an entity that result from recognized
transactions and other economic events other than transactions with owners in
their capacity as owners. In the opinion of management, the adoption of SFAS No.
130 is not expected to have a material impact on the company's manner of
reporting the components of comprehensive income.

Reclassifications
Certain amounts in the 1996 and 1995 financial statements and notes have been
reclassified to conform with the 1997 presentation.


Note 2.  Long-Term Debt and Lines of Credit

Long-term debt at August 31, 1997 and 1996, consisted of the following:

<TABLE>
<CAPTION>
                                                                                                        1997            1996
<S>                                                                                                  <C>            <C>     
6.5% to 9.25% mortgage notes, payable in installments through 2000 (secured in part by               $      86      $    148
property, plant, and equipment having a net book value of $237 at August 31, 1997)                   
3.4% to 8.5% other notes, payable in installments to 2026                                               26,227        24,818
                                                                                                        26,313        24,966
Less-Amounts payable within one year included in current liabilities                                       116            46
                                                                                                     $  26,197      $ 24,920
</TABLE>

      The annual maturities of long-term debt are as follows:

<TABLE>
<CAPTION>
                                                                                                           Amounts           
<S>                                                                                                       <C>                
Year Ending August 31                                                                                                        
1998                                                                                                             116
1999                                                                                                             100         
2000                                                                                                             108         
2001                                                                                                              91         
2002                                                                                                              97         
Later years                                                                                                   25,801         
                                                                                                          $   26,313   
</TABLE>


      Late in fiscal 1996, the company negotiated a $250,000 multi-currency
committed credit facility with eleven domestic and international banks. The
company had no outstanding borrowings under the facility at August 31, 1997.

                                      -34-


<PAGE>   11


Page 34
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.


      The company has complimentary lines of credit totaling $62,000, of which
$40,000 has been provided domestically and $22,000 is available on a
multi-currency basis primarily from a European bank. At August 31, 1997, the
company had foreign currency short-term bank borrowings equivalent to $5,773 at
an average interest rate of 4.1%.
      Under the domestic line of credit, up to $40,000 may be used for letters
of credit. At August 31, 1997, $16,683 in letters of credit associated with the
company's insurance program (Note 4) was outstanding and $23,317 was available
under the line of credit.
      Long-term debt recorded in the accompanying balance sheets approximates
fair value based on the borrowing rates currently available to the company for
bank loans with similar terms and average maturities.


Note 3.  Common Stock and Related Matters

The company has a shareholder rights plan under which one preferred stock
purchase right is presently attached to and trades with each outstanding share
of the company's common stock.
      The rights become exercisable and transferable apart from the common stock
ten days after a person or group, without the company's consent, acquires
beneficial ownership of, or the right to obtain beneficial ownership of, 20
percent or more of the company's common stock or announces or commences a tender
offer or exchange offer that could result in 20 percent ownership (unless such
date is extended by the Board of Directors). Once exercisable, each right
entitles the holder to purchase one one-hundredth share of Series A
Participating Preferred Stock at an exercise price of $80, subject to adjustment
to prevent dilution. The rights have no voting power and, until exercised, no
dilutive effect on net income per common share. The rights expire on May 19,
1998, and are redeemable under certain circumstances.
      If a person acquires 20 percent ownership, except in an offer approved by
the company under the plan, each right not owned by the acquirer or related
parties will entitle its holder to purchase, at the right's exercise price,
common stock or common stock equivalents having a market value immediately prior
to the triggering of the right of twice that exercise price. In addition, after
an acquirer obtains 20 percent ownership, if the company is involved in certain
mergers, business combinations, or asset sales, each right not owned by the
acquirer or related persons will entitle its holder to purchase, at the right's
exercise price, shares of common stock of the other party to the transaction
having a market value immediately prior to the triggering of the right of twice
that exercise price.
      The company has 1,000,000 shares of preferred stock authorized, 500,000 of
which have been reserved for issuance under the shareholder rights plan. No
shares of preferred stock had been issued at August 31, 1997.
      In 1990, the stockholders approved the National Service Industries, Inc.
Long-Term Incentive Program for the benefit of officers and other key employees.
There were 1,750,000 treasury shares reserved for issuance under the program.
      In 1997, the stockholders approved the National Service Industries, Inc.
Long-Term Achievement Incentive Plan for the benefit of officers and other key
employees. There were 1,750,000 treasury shares reserved for issuance under that
plan.
      The stock options granted under both the incentive programs become
exercisable in four equal annual installments beginning one year from the date
of the grant.
      In 1993, the stockholders approved the National Service Industries, Inc.
1992 Nonemployee Directors' Stock Option Plan, under which 100,000 treasury
shares were reserved for issuance. The stock options granted under that plan
become exercisable one year from the date of the grant.
      Under all stock option plans, the options expire ten years from the date
of the grant and have an exercise price equal to the fair market value on the
date of the grant.
      Stock option transactions for the stock option plans and stock option
agreements during the years ended August 31, 1997, 1996, and 1995 were as
follows:

<TABLE>
<CAPTION>
                                                                           1997             1996               1995         
<S>                                                                 <C>              <C>               <C>                  
Options outstanding at September 1                                      1,266,043        1,088,773           820,752        
Granted                                                                   324,500          513,200           325,400        
Exercised                                                                 196,115          185,044            23,598        
Canceled                                                                    7,214          150,886            33,781        
Additional shares available for future grant                            1,750,000                -                 -        
Options outstanding at August 31                                        1,387,214        1,266,043         1,088,773        
Option price range at August 31                                     $19.75-$39.75    $19.75-$39.75     $19.75-$29.00        
Options exercisable at August 31                                          731,914          466,377           513,665        
Options available for grant at August 31                                1,732,574          300,408           657,565        
</TABLE>


                                      -35-


<PAGE>   12


                                                                       Page 35
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.


      Potential dilution of earnings per share applicable to these stock options
is not significant.
      During fiscal 1997, the company adopted the disclosure-only provisions of
Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based
Compensation." Accordingly, no compensation cost has been recognized for these
stock option plans. Had compensation cost for the company's stock option plans
been determined based on the fair value at the grant date for awards in fiscal
years 1996 and 1997 consistent with the provisions of SFAS No. 123, the
company's net earnings and earnings per share would have been reduced to the
following pro forma amounts:

<TABLE>
<CAPTION>
                                                   1997          1996
<S>                                              <C>           <C>
Net income-as reported                           $107,278      $101,148
Net income-pro forma                             $105,793      $100,284
Earnings per share-as reported                   $   2.37      $   2.11
Earnings per share-pro forma                     $   2.34      $   2.09
</TABLE>

      The fair value of each option grant is estimated on the date of the grant
using the Black-Scholes option-pricing model with the following weighted average
assumptions:

<TABLE>
<CAPTION>
                                                     1997          1996
<S>                                               <C>           <C>
Dividend yield                                      3.350%        4.009%
Expected volatility                                  16.8%         15.3%
Risk-free interest rate                              6.73%         6.10%
Expected life of options                          10 years      10 years
Turnover rate                                         5.0%          5.0%
</TABLE>

Note 4.  Commitments and Contingencies

Self Insurance
It is the policy of the company to self insure for certain insurable risks
consisting primarily of physical loss to property; business interruptions
resulting from such loss; and workers' compensation, comprehensive general, and
auto liability. Insurance coverage is obtained for catastrophic property and
casualty exposures as well as those risks required to be insured by law or
contract. Based on an independent actuary's estimate of the aggregate liability
for claims incurred, a provision for claims under the self-insured program is
recorded and revised annually. Expense associated with the program was $7,900 in
1997, $13,677 in 1996, and $22,800 in 1995.

Leases
The company leases certain of its buildings and equipment under noncancelable
lease agreements. Minimum lease payments under noncancelable leases for years
subsequent to August 31, 1997, are as follows:

<TABLE>
<CAPTION>
                                                             Amount
Year Ending August 31
<S>                                                        <C>
1998                                                       $  9,342
1999                                                          7,791
2000                                                          6,092
2001                                                          4,433
2002                                                          2,998
Later years                                                   7,104
Total minimum lease payments                                $37,760
</TABLE>

      Total rent expense was $11,327 in 1997, $10,907 in 1996, and $11,607 in
1995.

Litigation
The company is involved in various legal matters primarily arising in the normal
course of business. In the opinion of management, the company's liability in any
of these matters will not have a material adverse effect on its financial
condition or results of operations.

                                      -36-


<PAGE>   13
Page 36
                                                                     Exhibit 13

             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.

Note 5.  Restructuring Expense and Asset Impairments

During 1997, the company conducted reviews of the textile rental, European
chemical, and corporate operations as a part of management's strategic
initiatives to examine under-performing operations and to position the company
for growth. As a result of the reviews, the company approved a significant
restructuring program and recorded a related charge of $9,600 during the fourth
quarter. The accrual included severance and union-related costs totaling $2,950
for 120 employees of the textile rental, chemical and envelope segments and
$6,650 in exit expenses to close certain facilities and consolidate the
operations of others in the textile rental segment. Exit expenses include costs
of unexpired leases, costs to dispose of facilities, and costs of personnel to
effect the closures and consolidations. The severance accrual had been reduced
by payments of $205 and reserves associated with plant consolidations had been
reduced by $1,910 as of August 31, 1997.
      As a further result of the reviews, the company recognized long-lived
asset impairments totaling $43,500. Textile rental assets to be disposed of in
under-performing branches were reduced by $22,300 to state them at their
estimated fair value less costs to sell. The remaining net book value of these
assets is immaterial. Fixed assets held for use by the textile rental, European
chemical, and corporate units were reduced by $12,400 and related intangibles
were reduced by $8,800. Impairments were recognized for those assets where the
sum of estimated undiscounted future cash flows was less than the carrying
amount of the assets, including related goodwill. Fair market values were
established based on independent appraisals, comparable sales or purchases, and
expected future cash flows discounted at the company's cost of capital. Factors
leading to the impairments were a combination of the reviews discussed above,
historical losses, anticipated future losses, and inadequate cash flows.
      The textile rental segment recorded other charges of $10,000 associated
primarily with environmental matters. The associated reserves had been reduced
to $8,400 at August 31, 1997.
      The losses resulting from the accruals and impairments are included in
"Restructuring expense, asset impairments, and other charges" in the
consolidated statements of income.


Note 6.  Divestitures and Acquisitions

In February 1997, the company sold the North Bros. insulation business for $27.1
million in cash. An immaterial gain was realized on the sale. The business had
1997 sales of $57,000 and operating income of $1,900. Additionally, immaterial
gains were recognized as the company divested several non-strategic textile
rental locations.
      In July 1997, the company sold 29 textile rental plants to G&K Services,
Inc. at a pretax gain of $74.0 million. The following condensed pro forma
consolidated balance sheet gives effect to the sale as if the transaction had
occurred at August 31, 1996:

Condensed Pro Forma Consolidated Balance Sheet (Unaudited)     August 31, 1996

<TABLE>
<CAPTION>
Assets
<S>                                                               <C>   
Current Assets:
      Cash and short-term investments                             $   346,713  
      Receivables, net                                                249,823 
      Inventories and linens in service                               228,808 
      Other current assets                                              8,645 
           Total Current Assets                                       833,989 
Property, Plant, and Equipment, net                                   266,533 
Other Assets                                                           83,402 
           Total Assets                                           $ 1,183,924 
                                                                              
Liabilities and Stockholders' Equity                                          
Current Liabilities                                               $   230,191 
Long-Term Debt, less current maturities                                24,920 
Deferred Income Taxes                                                  63,347 
Other Long-Term Liabilities                                            90,945 
Stockholders' Equity                                                  774,521 
           Total Liabilities and Stockholders' Equity             $ 1,183,924

</TABLE>


      The following condensed pro forma consolidated statements of income
restate reported results for the respective fiscal years to remove both the gain
on the transaction and the results of the operations sold:

<TABLE>
<CAPTION>

Condensed Pro Forma Consolidated Statements of Income (Unaudited)                   1997          1996
<S>                                                                           <C>             <C>       
Sales and Service Revenues                                                    $  1,859,653    $1,803,034
Other Costs and Expenses                                                         1,708,672     1,648,460
Restructuring Expense, Asset Impairments, and Other Charges                         63,091             -
Income before Provision for Income Taxes                                            87,890       154,574
Provision for Income Taxes                                                          32,172        57,988
Income before Gain on Disposal                                                $     55,718    $   96,586
Earnings per Share                                                            $       1.23    $     2.01
Weighted Average Number of Shares Outstanding (thousands)                           45,191        47,941
</TABLE>


                                      -37-
<PAGE>   14


                                                                       Page 37
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.


      The pro forma statements are not necessarily indicative of the financial
position and results of operations that would have been attained had the
divestiture been consummated on the dates indicated or that may be attained in
the future.
      In 1997, cash acquisition spending totaled $4.3 million and was the result
of the chemical segment's purchase of chemical products companies in Ohio and
Canada and the lighting equipment segment's acquisition of a small emergency
lighting products manufacturer in Canada. The company also issued 536,872 shares
valued at $20.5 million to acquire Enforcer Products, Inc., a specialty chemical
company with a retail focus. The operating results of Enforcer were included in
the chemical segment beginning with the third quarter of fiscal 1997.
      Acquisitions during 1996 related to the textile rental segment and were
not material. During 1996 and 1995, the company divested several non-strategic
or unprofitable businesses, primarily in the textile rental segment, generating
cash of $15,250 and $14,044, respectively.
      In May 1995, the company acquired the assets of Infranor Canada Inc., a
Canadian lighting products manufacturer based in Saint Hyacinthe, Quebec. The
operating results of Infranor were included in the lighting equipment segment
for the fourth quarter of fiscal 1995. Full-year acquisition spending of $2.7
million also included several small purchases for the textile rental segment.


Note 7.  Income Taxes

Income taxes are reconciled with the Federal statutory rate as follows:

<TABLE>
<CAPTION>

                                                                                        1997          1996          1995        
<S>                                                                                   <C>          <C>           <C>           
Federal income tax computed at statutory rate                                         $62,677      $56,647       $ 52,674       
Increase (decrease) in taxes:                                                                                                   
State income tax, net of Federal income tax benefit                                     9,169        5,368          4,308       
Other, net                                                                                (46)      (1,315)          (582)      
                                                                                      $71,800      $60,700       $ 56,400 
</TABLE>                                                                     
    
      The following summarizes the components of income tax expense:

<TABLE>
<CAPTION>
                                                                                       1997          1996          1995       
<S>                                                                                 <C>           <C>            <C>          
Provision for current Federal taxes                                                 $ 93,912      $ 50,899       $55,921      
Provision for current state taxes                                                     14,106         8,258         6,628      
Provision (credit) for deferred taxes                                                (36,218)        1,543        (6,149)     
                                                                                    $ 71,800      $ 60,700       $56,400      
</TABLE>

      Components of the net deferred income tax liability at August 31, 1997 and
1996 include:

<TABLE>
<CAPTION>
                                                                                             1997          1996              
<S>                                                                                       <C>           <C>                   
Deferred tax liabilities:                                                                                                     
      Depreciation                                                                        $  23,116     $  43,790             
      Safe harbor lease                                                                      31,083        39,030             
      Amortization of linens                                                                 22,187        19,116             
      Pension                                                                                12,015        10,906             
      Total deferred tax liabilities                                                         88,401       112,842             
Deferred tax assets:                                                                                                          
      Self insurance                                                                        (26,307)      (30,249)            
      Deferred compensation                                                                  (9,143)       (7,966)            
      Bonuses                                                                                (2,989)       (2,816)            
      Foreign tax losses                                                                       (605)       (2,483)            
      Asset disposition reserves                                                            (17,402)           --             
      Other assets                                                                          (10,939)       (8,133)            
      Total deferred tax assets                                                             (67,385)      (51,647)            
Net deferred tax liability                                                                $  21,016     $  61,195             
</TABLE>

      At August 31, 1997, the company had foreign net operating loss
carryforwards of $1,639 expiring in fiscal years 1998 through 2004.
      Current income taxes payable were $38,351 and $5,374 at August 31, 1997
and 1996, respectively.

                                      -38-


<PAGE>   15


Page 38
                                                                    Exhibit 13


             Notes to Consolidated Financial Statements (continued)
                        National Service Industries, Inc.



Note 8.  Business Segment Information

<TABLE>
<CAPTION>
                                                                                          Depreciation        Capital
                                    Sales and                                                 and          Expenditures
                                     Service            Operating        Identifiable     Amortization       Including
                                    Revenues          Profit (Loss)         Assets           Expense        Acquisitions
1997
<S>                               <C>                 <C>                <C>              <C>               <C>   
Lighting Equipment                $   952,026         $   92,372          $  353,224          $16,722        $21,688
Textile Rental (1)                    493,535             60,792             190,139           27,014         13,050
Chemical (2)                          402,569             31,647             202,769            8,679         12,875
Envelope (3)                          131,015             10,190              55,271            3,297          7,159
Other                                  57,034              1,906                  --              611            509
                                    2,036,179            196,907             801,403           56,323         55,281
Corporate (4)                                            (16,205)            304,949            1,658          1,709
Interest Expense, net                                     (1,624)
                                  $ 2,036,179         $  179,078          $1,106,352          $57,981        $56,990
1996
Lighting Equipment                $   867,771         $   76,085          $  332,006          $15,224        $20,800
Textile Rental (1)                    530,625             42,198             420,169           29,753         28,418
Chemical                              367,682             38,611             170,327            8,127          5,744
Envelope (5)                          125,834             10,041              51,258            2,741          5,759
Other (5)                             121,650              5,242              29,436            1,410          1,221
                                    2,013,562            172,177           1,003,196           57,255         61,942
Corporate                                                 (8,764)             91,450            1,173          3,624
Interest Expense, net                                     (1,565)
                                  $ 2,013,562         $  161,848          $1,094,646          $58,428        $65,566
1995
Lighting Equipment                $   851,363         $   61,313          $  340,187          $14,205        $23,098
Textile Rental (1)                    546,447             51,016             422,108           30,787         28,144
Chemical                              352,670             35,227             169,376            6,711          4,527
Envelope (5)                          109,806              8,882              47,125            2,390          2,957
Other (5)                             110,341              5,469              36,275            1,437          1,163
                                    1,970,627            161,907           1,015,071           55,530         59,889
Corporate                                                 (9,762)            116,275            1,600             21
Interest Expense, net                                     (1,648)
                                  $ 1,970,627         $  150,497          $1,131,346          $57,130        $59,910
</TABLE>

(1) Textile rental segment 1997 operating profit includes one-time charges of
    $17,800 for restructuring and other and $31,800 for asset impairments. Gains
    resulting from the sale of fixed assets and businesses were $75,097 in 1997,
    $7,800 in 1996, and $6,300 in 1995.
(2) Chemical segment operating profit includes one-time charges of $1,500 for
    restructuring and $8,100 for asset impairments. 
(3) Envelope segment operating profit includes one-time charges of $230 for
    restructuring. 
(4) Corporate operating profit includes one-time charges of $3,700 for asset 
    impairments.
(5) Prior-year amounts have been restated to conform to current-year 
    presentation.


Note 9.  Quarterly Financial Data (Unaudited)

<TABLE>
<CAPTION>

                                          Sales and                                           
                                           Service                      Income                     Earnings
                                          Revenues     Gross Profit  before Taxes   Net Income     per Share
<C>                                       <C>           <C>          <C>            <C>            <C> 
1997
1st Quarter                               $511,893      $199,711       $39,340       $24,834          $.54
2nd Quarter                                499,236       188,726        32,187        20,345           .45
3rd Quarter                                515,279       210,864        46,808        29,434           .65
4th Quarter (1)                            509,771       208,060        60,743        32,665           .73
1996
1st Quarter                               $492,550      $190,747       $37,095       $23,269          $.48
2nd Quarter                                482,206       180,258        30,720        19,250           .40
3rd Quarter (2)                            516,870       202,378        44,336        27,677           .58
4th Quarter (2)                            521,936       202,393        49,697        30,952           .66

</TABLE>

(1) Results for the fourth quarter include the gain on the sale of the textile
    rental plants of $75,097 and charges for restructuring and other reserves of
    $19,600 and asset impairments of $43,500.
(2) Results for the third and fourth quarters include favorable self-insurance
    reserve adjustments of $6,302 and $7,644, respectively.


                                      -39-


<PAGE>   16


                                                                     Page 39
                                                                  Exhibit 13


                              Report of Management
                        National Service Industries, Inc.

The management of National Service Industries, Inc. is responsible for the
integrity and objectivity of the financial information in this annual report.
These financial statements are prepared in conformity with generally accepted
accounting principles, using informed judgments and estimates where appropriate.
The information in other sections of this report is consistent with the
financial statements. The company maintains a system of internal controls and
accounting policies and procedures designed to provide reasonable assurance that
assets are safeguarded and transactions are executed and recorded in accordance
with management's authorization. The audit committee of the Board of Directors,
composed entirely of outside directors, is responsible for monitoring the
company's accounting and reporting practices. The audit committee meets
regularly with management, the internal auditors, and the independent public
accountants to review the work of each and to assure that each performs its
responsibilities. Both the internal auditors and Arthur Andersen LLP have
unrestricted access to the audit committee allowing open discussion, without
management's presence, on the quality of financial reporting and the adequacy of
internal accounting controls.

James S. Balloun
Chairman, President, and Chief Executive Officer

Brock A. Hattox
Executive Vice President and Chief Financial Officer

Mark R. Bachmann
Vice President and Controller



                    Report of Independent Public Accountants

To the Stockholders of National Service Industries, Inc.:

We have audited the accompanying consolidated balance sheets of National Service
Industries, Inc. (a Delaware corporation) and subsidiaries as of August 31, 1997
and 1996 and the related consolidated statements of income, stockholders' equity
and cash flows for each of the three years in the period ended August 31, 1997.
These financial statements are the responsibility of the company's management.
Our responsibility is to express an opinion on these financial statements based
on our audits.
      We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
      In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of National Service Industries,
Inc. and subsidiaries as of August 31, 1997 and 1996 and the results of their
operations and their cash flows for each of the three years in the period ended
August 31, 1997 in conformity with generally accepted accounting principles.

                                                           Arthur Andersen LLP

Atlanta, Georgia
October 20, 1997

                                      -40-


<PAGE>   17


Page 40
                                                                    Exhibit 13



                Management's Discussion and Analysis of Financial
                       Condition and Results of Operations
                        National Service Industries, Inc.

Financial Condition

National Service Industries maintained a strong financial position at August 31,
1997. Net working capital was $498.8 million, up from $409.0 million at August
31, 1996, and the current ratio was 2.8, compared with 3.1 at the prior year
end. Cash and short-term investments increased to $262.4 million, from $59.2
million last August, largely as a result of the cash realized on the sale of 29
textile rental plants to G&K Services, Inc. in July 1997. During 1997, the
company invested $53.1 million in capital expenditures and acquisitions. The
percent of short-term and long-term debt to total capitalization was 4.6 percent
at August 31, 1997 and 4.2 percent at the prior year end. Cash provided by
operating activities was $127.6 million, compared to $153.0 million in 1996 and
$145.9 million in 1995. The 1997 decrease resulted primarily from investment in
inventories to support increased sales of the lighting equipment segment and
changes in deferred taxes associated with the textile rental divestiture. The
1996 improvement was due in large part to better management of inventories and
higher net income.
      Capital expenditures, exclusive of acquisition spending, were $48.8
million in 1997, $65.5 million in 1996, and $58.8 million in 1995. During both
1997 and 1996, the lighting equipment segment invested in facility and process
improvements, equipment replacements, and tooling for new products. 1996
spending also included expansion of the segment's production facility in
Monterrey, Mexico. The textile rental segment made substantial investments in
facility improvements and replacement of equipment during 1997 and 1996.
      Cash payments in connection with acquisitions totaled $4.3 million in
1997, $.6 million in 1996, and $2.7 million in 1995. In 1997, the chemical
segment purchased chemical products companies in Ohio and Canada, and the
lighting equipment segment acquired a small emergency lighting products
manufacturer in Canada. The company also issued 536,872 shares valued at $20.5
million to acquire Enforcer Products, Inc., a specialty chemical company with a
retail focus. The operating results of Enforcer were included in the chemical
segment beginning with the third quarter of fiscal 1997.
      The two prior years included spending for small acquisitions of the
textile rental segment. In 1995, the company also acquired the assets of
Infranor Canada Inc., a Canadian lighting products manufacturer based in Saint
Hyacinthe, Quebec. The operating results of this acquisition were included in
the lighting equipment segment beginning with the fourth quarter of fiscal 1995.
      In February 1997, the company sold the North Bros. insulation business for
$27.1 million in cash. An immaterial gain was realized on the sale. The business
had 1997 sales of $57.0 million and operating income of $1.9 million through the
date of sale. Additionally, immaterial gains were realized as the company
divested several non-strategic textile rental locations.
      In July 1997, the company sold 29 textile rental plants to G&K Services,
Inc. for approximately $280 million in cash, resulting in a pretax gain of $74.0
million. The divested locations had 1997 sales of $176.5 million and operating
income of $9.4 million through the date of sale.
      During 1996 and 1995, the company divested several non-strategic
businesses, primarily in the textile rental segment, generating cash of $15.3
million and $14.0 million, respectively.
      During 1997, the company distributed 164 percent of net income to
shareholders through dividends and share repurchases. A total of 2,727,000
shares were purchased under the company's standing annual authorization to
repurchase 2.0 million shares plus the number of new shares issued in any one
year. An additional 273,000 shares were purchased under the 1997 supplemental
authorization for 1.25 million shares granted as a result of the textile rental
divestiture transaction. Last year, the company spent $75.2 million on the
repurchase of 2.0 million shares of its common stock. Dividend payments totaled
$54.2 million, or $1.19 per share, in 1997, $55.3 million, or $1.15 per share,
in 1996, and $54.2 million, or $1.11 per share, in 1995. The fiscal 1997
dividend of $1.19 per share was a 3.4 percent increase.


                                      -41-


<PAGE>   18


                                                                       Page 41
                                                                    Exhibit 13



                Management's Discussion and Analysis of Financial
                 Condition and Results of Operations (continued)
                        National Service Industries, Inc.

      For the periods presented, capital expenditures, working capital needs,
dividends, acquisitions, and share repurchases were financed primarily with
internally generated funds and some 1997 interim borrowing against the committed
credit facility (discussed below). European operations were supplemented by
short-term borrowings in the European market. Contractual commitments for
capital and acquisition spending for fiscal 1998 total $22.6 million. The
company expects actual capital expenditures in 1998 to be somewhat higher than
the 1997 level. Late in fiscal 1996, the company negotiated the $250 million
multi-currency committed credit facility with eleven domestic and international
banks. The company has complimentary lines of credit totaling $62 million, of
which $40 million has been provided domestically and $22 million is available on
a multi-currency basis primarily from a European bank. Current liquid assets,
internally generated funds, and the available credit are expected to meet the
anticipated general operating cash requirements for the next twelve months.

Results of Operations

National Service Industries posted record revenues of $2.04 billion for the
fiscal year ended August 31, 1997. Total year revenues increased $22.6 million,
or 1.1 percent, from $2.01 billion in 1996, resulting from higher volumes in the
lighting equipment, chemical, and envelope segments. Revenues for 1996 increased
$42.9 million, or 2.2 percent, from $1.97 billion in 1995, primarily as a result
of higher pricing in the lighting equipment segment and volume gains across the
chemical and envelope segments.
      Net income for fiscal 1997 increased $6.1 million, or 6.1 percent, to
$107.3 million, or $2.37 per share. Earnings per share grew at the greater rate
of 12.5 percent due to a reduction of 2.8 million in average shares outstanding.
For fiscal 1996, net income grew 7.5 percent to $101.1 million, or $2.11 per
share.
      Lighting equipment segment sales grew 9.7 percent to $952 million from
$868 million in 1996. Net income rose 21.4 percent to 9.7 percent of revenues.
Higher unit volumes, primarily in the non-residential construction market,
contributed to the increase in sales and, combined with improved mix and lower
manufacturing costs, drove income higher. Sales for 1996 increased 1.9 percent
from 1995 on the strength of pricing gains that were somewhat offset by lower
unit volumes. For 1996, operating profit advanced 24.1 percent to 8.8 percent of
revenues, compared with 7.2 percent of revenues in 1995. 1996 margin
improvements resulted from a more favorable product mix and lower manufacturing
costs.
      Textile rental segment revenues for 1997 decreased 7.0 percent to $494
million primarily as a result of the businesses divested. For 1997, operating
income increased 44.1 percent to $60.8 million. The $75.1 million gain on the
sale of plants was offset by restructuring expenses, asset impairments, and
other charges totaling $49.6 million. A review of the segment's under-performing
and non-strategic locations resulted in a plan to dispose of certain plants and
consolidate the operations of others. Restructuring expenses included severance
and union-related expenses of $1.2 million and exit expenses of $6.7 million for
unexpired leases, costs to dispose of facilities, and costs of personnel to
effect the closures and consolidations. Also as a result of the review and due
to a combination of historical losses, anticipated future losses, and inadequate
cash flows, the segment recorded an impairment loss of $22.3 million on assets
to be disposed of and $9.5 million on assets held for use. After the impairment
charge, the remaining net book value of the assets to be disposed of was
immaterial. The benefits of these actions, primarily due to reduced employee and
facility expenses, will be partially offset by the costs of plant consolidations
over the next several years and will grow from approximately $3.0 million in
fiscal 1998 to roughly $6.0 million in fiscal 2001. The restructuring is not
expected to materially impact future liquidity or other sources and uses of
capital.

                                      -42-


<PAGE>   19


Page 42
                                                                    Exhibit 13



                Management's Discussion and Analysis of Financial
                 Condition and Results of Operations (continued)
                        National Service Industries, Inc.

      Textile rental segment revenues for 1996 were $531 million, compared with
$546 million in 1995, and reflected lost sales from divested branches and
continued price pressure. Operating income decreased 17.3 percent to 8.0 percent
of revenues, compared with 9.3 percent of revenues in 1995, as a result of lower
selling prices and cost increases for labor and merchandise, which were
partially offset by lower workers' compensation costs and one-time gains on
asset sales.
      Chemical segment revenues for 1997 grew 9.5 percent to $403 million, from
$368 million in 1996, as a result of incremental volumes from U.S. and Canadian
acquisitions. Operating income declined as a percent of sales due to higher
manufacturing costs and investments to increase the size and capability of the
segment's fully commissioned sales force. A study of the segment's European
operations resulted in a severance-related charge of $1.5 million for
operational reorganizations and an asset impairment loss of $8.1 million
resulting from historical losses and inadequate future cash flows. Fiscal 1996
revenues advanced 4.3 percent to $368 million, from $353 million in 1995. The
gains resulted from higher unit volumes, predominantly in domestic operations.
Fiscal 1996 operating income grew 9.6 percent to 10.6 percent of revenues, from
10.0 percent of revenues in 1995, as margins benefited from the volume increases
and lower material and operating costs.
      Envelope segment 1997 sales increased 4.1 percent to $131 million from
$126 million in 1996 and $110 million in 1995. The impact of volume gains
earlier in the year was reduced by contractual price adjustments in the fourth
quarter due to reduced paper costs. Operating profit was only slightly ahead of
1996 levels due to increased manufacturing costs associated with the segment's
growth initiatives. 1995 operating profit grew as a result of volume increases.
      The decrease in sales and operating profits of the "other" category
reflects the divestiture of the insulation service business in February 1997.
      Corporate income declined $7.4 million in 1997 due to the fourth quarter
asset impairment recorded to reflect the $1.2 million appraised value of an
asset held for sale and due to accrued incentive plan costs. Corporate income
increased in 1996 and declined in 1995 mainly because of 1995 accruals for
higher business taxes. During all periods presented, the company benefited from
higher average levels of short-term investments. Foreign currency exchange rate
fluctuations were unfavorable in 1997, compared with favorable results in 1996
and 1995. Net interest expense varied only slightly for the three years
presented.
      Consolidated income before taxes grew 10.6 percent and net income grew 6.1
percent in 1997. Excluding unusual gains and expenses, improvement resulted
primarily from growth in the lighting equipment segment. In 1996, consolidated
income before taxes and net income grew 7.5 percent, compared with 13.8 percent
for both measures in 1995. The 1996 decline was due primarily to a lower rate of
growth in segment operating profits. The 1997 provision for income taxes was
40.1 percent of pretax income, compared with 37.5 percent in 1996 and 1995. The
increase in the 1997 rate was due mainly to the higher rate applicable to the
gain on the textile rental divestiture.

Outlook

Fiscal 1997 was a year in which NSI solidified its vision of its businesses and
took actions to position the company for the future. Fiscal 1998 sales are
anticipated to be down slightly due to the lost sales of the divested
businesses. Sales growth of continuing businesses is expected to exceed 5.0
percent, given the continued strength in the lighting equipment market and
growth initiatives in the chemical and envelope segments. NSI will continue to
invest for future profitable growth of the remaining businesses and to increase
the pace of acquisitions. The year-over-year gain in earnings per share is
expected to be in line with 1997's growth performance.

                                      -43-


<PAGE>   20


                                                                       Page 43
                                                                    Exhibit 13

                           Ten-Year Financial Summary
                        National Service Industries, Inc.
<TABLE>
<CAPTION>
(Dollar amounts in thousands, except per-share data)               1997            1996            1995                1994
<S>                                                             <C>            <C>            <C>                 <C>        
Operating Results
Net sales of products                                           $ 1,542,644    $ 1,482,937    $ 1,424,180         $ 1,337,410
Service revenues                                                    493,535        530,625        546,447             544,454
Total revenues                                                    2,036,179      2,013,562      1,970,627           1,881,864
Cost of products sold                                               945,794        933,405        908,869             875,055
Cost of services                                                    283,024        304,381        299,687             286,519
Selling and administrative expenses                                 633,740        616,513        601,143             576,463
Interest expense (income), net                                        1,624          1,565          1,648               2,788
Gain on sale of businesses (1)                                      (75,097)        (7,579)        (5,726)             (2,249)
Restructuring expense, asset impairments, and other                  63,091             --             --                  -- 
charges
Other expense, net (1)                                                4,925          3,429         14,509              11,090
Income before taxes                                                 179,078        161,848        150,497             132,198
Income taxes                                                         71,800         60,700         56,400              49,500
Net income                                                      $   107,278    $   101,148    $    94,097         $    82,698

Per-Share Data (2)
Net income                                                      $      2.37    $      2.11    $      1.93         $      1.67
Cash dividends                                                         1.19           1.15           1.11                1.07
Stockholders' equity                                                  15.20          15.45          15.41               14.77

Financial Ratios
Current ratio                                                           2.8            3.1            3.2                 3.2
Net income as a percent of sales                                        5.3%           5.0%           4.8%                4.4%
Return on average stockholders' equity                                 15.5%          13.6%          13.0%               11.6%
Dividends as a percent of current year earnings                        50.2%          54.6%          57.6%               64.1%
Percent of debt to total capitalization                                 4.6%           4.2%           4.3%                4.3%

<CAPTION>
(Dollar amounts in thousands, expert per-share data)                1993              1992                   1991
<S>                                                             <C>               <C>                   <C>    
Operating Results
Net sales of products                                           $ 1,257,906       $ 1,189,684           $ 1,164,181
Service revenues                                                    546,916           444,127               437,534
Total revenues                                                    1,804,822         1,633,811             1,601,715
Cost of products sold                                               832,264           810,552               791,355
Cost of services                                                    281,551           236,474               240,376
Selling and administrative expenses                                 556,162           462,240               456,622
Interest expense (income), net                                        3,645              (837)               (4,332)
Gain on sale of businesses (1)                                       (1,379)               --                    -- 
Restructuring expense, asset impairments, and other                      --                --                63,467
charges
Other expense, net (1)                                               13,063             8,474                 5,591
Income before taxes                                                 119,516           116,908                48,636
Income taxes                                                         44,400            42,800                16,400
Net income                                                      $    75,116       $    74,108           $    32,236

Per-Share Data (2)
Net income                                                      $      1.52       $      1.50                 $. 65
Cash dividends                                                         1.03               .99                   .95
Stockholders' equity                                                  14.21             13.79                 13.33

Financial Ratios
Current ratio                                                           2.9               3.5                   3.4
Net income as a percent of sales                                        4.2%              4.5%                  2.0%
Return on average stockholders' equity                                 10.9%             11.1%                  4.8%
Dividends as a percent of current year earnings                        67.9%             66.3%                146.2%
Percent of debt to total capitalization                                 4.7%              4.2%                  5.0%


<CAPTION>
(Dollar amounts in thousands, expert per-share data)                1990               1989                1988
<S>                                                             <C>                 <C>                 <C>        
Operating Results
Net sales of products                                           $ 1,250,833         $ 1,183,666         $ 1,093,163
Service revenues                                                    396,981             355,845             321,025
Total revenues                                                    1,647,814           1,539,511           1,414,188
Cost of products sold                                               832,867             800,385             741,383
Cost of services                                                    219,673             198,262             179,793
Selling and administrative expenses                                 438,949             397,160             361,845
Interest expense (income), net                                       (3,712)             (3,805)             (2,429)
Gain on sale of businesses (1)                                           --              (3,080)                 --
Restructuring expense, asset impairments, and other                      --                  --                  --
charges
Other expense, net (1)                                                4,322               2,571                 374
Income before taxes                                                 155,715             148,018             133,222
Income taxes                                                         56,000              53,300              47,100
Net income                                                      $    99,715         $    94,718         $    86,122

Per-Share Data (2)
Net income                                                      $      2.02         $      1.92         $      1.75
Cash dividends                                                          .90                 .82                 .73
Stockholders' equity                                                  13.68               12.44               11.33

Financial Ratios
Current ratio                                                           4.5                 4.8                 5.0
Net income as a percent of sales                                        6.1%                6.2%                6.1%
Return on average stockholders' equity                                 15.6%               16.3%               16.3%
Dividends as a percent of current year earnings                        44.6%               42.6%               41.8%
Percent of debt to total capitalization                                 4.2%                3.5%                3.9%

</TABLE>



                                      -44-


<PAGE>   21
Page 44
                                                                  Exhibit 13

                     Ten-Year Financial Summary (continued)
                        National Service Industries, Inc.

<TABLE>
<CAPTION>
(Dollar amounts in thousands, except per-share data)         1997         1996           1995          1994 
<S>                                                   <C>            <C>             <C>           <C>  
Financial Position
Increase (decrease) in:
Cash and cash equivalents                             $    (1,539)   $   (20,740)   $    20,783    $    42,766
Short-term investments                                    204,751         (3,047)         1,019         (2,197)
Net working capital                                       498,758        408,955        437,840        413,114

Short-term debt                                       $     5,889    $     6,742    $     6,486    $     5,765
Long-term debt                                             26,197         24,920         26,776         26,863
Total debt                                                 32,086         31,662         33,262         32,628
Stockholders' equity                                      671,813        718,008        744,404        727,385
Capitalization                                        $   703,899    $   749,670    $   777,666    $   760,013

Other Data
Capital expenditures (including acquisitions)         $    56,990    $    65,566    $    59,910    $    42,508
Depreciation and amortization                              57,981         47,643         57,130         60,548
Total assets                                            1,106,352      1,094,646      1,131,346      1,101,261
Deferred income taxes                                      34,093         63,347         65,756         73,319
Self-insurance reserves                                    57,056         63,369         67,830         61,081
Other long-term liabilities                                35,193         27,576         24,010         22,940
Weighted average number of shares outstanding (in          45,191         47,941         48,696         49,547
thousands) (2)
Shareholders                                                7,165          6,281          6,655          7,034
Employees                                                  16,100         20,600         21,100         22,000

Use of Total Revenues
Salaries and wages                                    $   572,517    $   580,571    $   568,616    $   565,859
Materials and supplies                                    909,082        875,658        832,668        783,610
Other operating expenses (1)                              333,199        348,142        370,575        349,849
Taxes and licenses                                        124,805        115,621        110,397        102,097
Gain on sale of businesses (1)                            (75,097)        (7,579)        (5,726)        (2,249)
Restructuring expense, asset impairments, and other        63,091             --             --             -- 
charges
Dividends paid                                             54,222         55,272         54,156         53,042
Retained earnings                                          54,360         45,877         39,941         29,656
                                                      $ 2,036,179    $ 2,013,562    $ 1,970,627    $ 1,881,864

<CAPTION>

(Dollar amounts in thousands, except per-share data)       1993            1992           1991           1990 
<S>                                                   <C>            <C>            <C>            <C>
Financial Position
Increase (decrease) in:
Cash and cash equivalents                             $   (85,284)   $    27,617    $   (50,437)   $    23,433
Short-term investments                                     (3,736)        (5,551)        12,813        (27,247)
Net working capital                                       363,575        399,893        386,306        447,800

Short-term debt                                       $     6,196    $     1,434    $     3,254    $     2,253
Long-term debt                                             28,418         28,359         31,373         27,465
Total debt                                                 34,614         29,793         34,627         29,718
Stockholders' equity                                      704,023        682,954        660,567        675,444
Capitalization                                        $   738,637    $   712,747    $   695,194    $   705,162


Other Data
Capital expenditures (including acquisitions)         $    82,171    $    49,789    $    90,229    $    82,932
Depreciation and amortization                              62,097         53,816         50,249         42,821
Total assets                                            1,081,510      1,036,908      1,008,319        960,622
Deferred income taxes                                      78,286         87,150         96,627         99,277
Self-insurance reserves                                    56,335         47,638         38,428         15,222
Other long-term liabilities                                27,110         28,677         22,015         16,067
Weighted average number of shares outstanding (in          49,556         49,539         49,540         49,389
thousands) (2)
Shareholders                                                7,262          7,554          7,996          8,248
Employees                                                  22,200         20,100         20,900         21,800

Use of Total Revenues
Salaries and wages                                    $   572,163    $   502,709    $   501,502    $   491,334 
Materials and supplies                                    760,551        700,338        683,871        713,310
Other operating expenses (1)                              301,356        273,330        258,919        246,288
Taxes and licenses                                         97,015         83,326         59,889         97,167
Gain on sale of businesses (1)                             (1,379)            --             --             -- 
Restructuring expense, asset impairments, and other            --             --         63,467             -- 
charges
Dividends paid                                             51,041         49,105         47,124         44,506
Retained earnings                                          24,075         25,003        (13,057)        55,209
                                                      $ 1,804,822    $ 1,633,811    $ 1,601,715     $1,647,814          


<CAPTION>
(Dollar amounts in thousands, except per-share data)        1989         1988

<S>                                                   <C>            <C>        
Financial Position
Increase (decrease) in:
Cash and cash equivalents                             $    14,612    $   (24,786)
Short-term investments                                    (19,633)        35,971
Net working capital                                       450,185        439,990

Short-term debt                                       $     1,372    $     1,237
Long-term debt                                             20,765         21,391
Total debt                                                 22,137         22,628
Stockholders' equity                                      612,668        558,160
Capitalization                                        $   634,805    $   580,788

Other Data
Capital expenditures (including acquisitions)         $    66,491    $    55,394
Depreciation and amortization                              36,260         31,037
Total assets                                              886,358        823,906
Deferred income taxes                                     101,320        103,021
Self-insurance reserves                                    15,213         15,016
Other long-term liabilities                                17,964         15,330
Weighted average number of shares outstanding (in          49,255         49,258
thousands) (2)
Shareholders                                                8,459          8,851
Employees                                                  20,800         20,400

Use of Total Revenues
Salaries and wages                                    $   465,522    $   428,325
Materials and supplies                                    668,655        616,223
Other operating expenses (1)                              222,350        201,478
Taxes and licenses                                         91,346         82,040
Gain on sale of businesses (1)                             (3,080)            --
Restructuring expense, asset impairments, and other            --             --
charges
Dividends paid                                             40,389         35,960
Retained earnings                                          54,329         50,162
                                                    $   1,539,511    $ 1,414,188


</TABLE>

(1) Prior-year amounts have been restated to conform to current-year 
    presentation. 
(2) Restated to reflect stock split of 3 for 2 effective January 13, 1987.

                                      -45-

<PAGE>   22



                                                                       Page 45 
                                                                    Exhibit 13



                             Shareholder Information
                        National Service Industries, Inc.

Executive Offices
NSI Center
1420 Peachtree Street, NE
Atlanta, Georgia 30309-3002
(404) 853-1000

Transfer Agent and Registrar
Wachovia Bank of North Carolina, N.A.
P.O. Box 8217
Boston, Massachusetts 02266-8217
(800) 633-4236

Independent Public Accountants
Arthur Andersen LLP
133 Peachtree Street, NE
Suite 2500
Atlanta, Georgia 30303-1846
(404) 658-1776

Annual Meeting
10:00 a.m., Wednesday, January 7, 1998
Woodruff Arts Center
1280 Peachtree Street, NE
Atlanta, Georgia 30309-3502

Listing
New York Stock Exchange. Ticker Symbol: NSI

Shareholders of Record
The number of shareholders of record holding NSI common stock was 7,165 as of
October 3, 1997.

Reports Available to Shareholders
Copies of the following company reports may be obtained, without charge:
1997 Annual Report to the Securities and Exchange Commission, filed on Form
10-K; and Quarterly Reports to the Securities and Exchange Commission, filed on
Form 10-Q.

Requests should be directed to:
National Service Industries, Inc.
NSI Center
Attention: Investor Relations, MS 831
1420 Peachtree Street, NE
Atlanta, Georgia 30309-3002
(404) 853-1201

Web Site
www.nationalservice.com

Dividend Reinvestment Plan
An automatic dividend reinvestment plan is available to all shareholders of
record. Dividends can be automatically reinvested in NSI common stock.
Participants may also add cash for the purchase of additional shares. For more
information, contact the Transfer Agent at (800) 633-4236.
<PAGE>   23

Cash Dividends
NSI now offers direct deposit of dividends to bank, savings, or money market
accounts. For more information, contact the Transfer Agent at (800) 633-4236.

Common Share Prices and Dividends per Share

<TABLE>
<CAPTION>
                                                                  Dividends
                                           Price per Share         Paid per
                                          High         Low           Share
<S>                                     <C>           <C>         <C>
1997                                  
1st Quarter                             $38 1/4       $33 1/2        $.29   
2nd Quarter                              39 7/8        33 5/8         .30   
3rd Quarter                              44 3/4        37 1/4         .30   
4th Quarter                              52 1/4        43 1/4         .30   
                                                                            
1996                                                                        
1st Quarter                             $32 3/4       $28 5/8        $.28   
2nd Quarter                              35 1/4        30 3/4         .29   
3rd Quarter                              39 7/8        32 1/2         .29   
4th Quarter                              40 1/4        37 1/2         .29   
</TABLE>

The above common share prices are as quoted on the New York Stock Exchange.

                                Inside Back Cover

<PAGE>   1

Page 46

                                                                    Exhibit 21
 
                              LIST OF SUBSIDIARIES

Registrant - National Service Industries, Inc.

Registrant owns, directly or indirectly, all of the common stock of the 
following subsidiaries:

<TABLE>
<CAPTION>

                                                                                               State or Other
                                                                                               Jurisdiction
                                                                                               of Incorporation
Subsidiary                                                Principal Location                   or Organization
- -----------------------------------------                 -----------------------              ----------------
<S>                                                       <C>                                  <C>

Chemical Continental Industries  S.A.R.L.                 Nogent-le-Roi, France                France
Chemical Specialties B.V.                                 Bergen op Zoom, Holland              Netherlands
Graham International B.V.                                 Bergen op Zoom, Holland              Netherlands
Kem Europa B.V.                                           Bergen op Zoom, Holland              Netherlands
Keplime B.V.                                              Bergen op Zoom, Holland              Netherlands
Lithonia Lighting Mexico, S.A. de C.V.                    Monterrey, Nuevo Leon                Mexico
Lithonia Lighting Servicios, S.A. de C.V.                 Monterrey, Nuevo Leon                Mexico
National Service Industries, Inc.                         Atlanta, Georgia                     Georgia
NSI Enterprises, Inc.                                     Atlanta, Georgia                     California
NSI Holdings, Inc.                                        Montreal, Quebec, Canada             Canada
NSI Insurance (Bermuda) Ltd.                              Hamilton, Bermuda                    Bermuda
NSI Leasing, Inc.                                         Atlanta, Georgia                     Delaware
Productos Lithonia Lighting de Mexico, S.A. de C.V.       Monterrey, Nuevo Leon                Mexico
Research Development Industries S.A.                      Nogent-le-Roi, France                France
Resolve S.A.                                              Nogent-le-Roi, France                France
Selig Company of Puerto Rico, Inc.                        Atlanta, Georgia                     Puerto Rico
ZEP Belgium S.A.                                          Brussels, Belgium                    Belgium
ZEP Europe B.V.                                           Bergen op Zoom, Holland              Netherlands
ZEP FRANCE                                                Nogent-le-Roi, France                France
Zep Industries S.A.                                       Nogent-le-Roi, France                France
Zep Italia S.r.l.                                         Aprilia, Italy                       Italy
Zep Manufacturing B.V.                                    Bergen op Zoom, Holland              Netherlands
Zep Manufacturing Company                                 Santa Clara, California              Delaware
Zep S.A.                                                  Bern, Switzerland                    Switzerland
</TABLE>

The consolidated financial statements include the accounts of all subsidiaries.

<PAGE>   1
                                                                       Page 47
                                                                    Exhibit 23




                    CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS


As independent public accountants, we hereby consent to the incorporation by
reference of our reports dated October 20, 1997, included or incorporated by
reference in National Service Industries, Inc. Form 10-K for the year ended
August 31, 1997, into the Company's previously filed Registration Statement File
Nos. 33-36980, 33-51339, 33-51341, 33-51343, 33-51345, 33-51351, 33-51355,
33-51357, 33-60715, 33-63041, and 33-63043.



                                                           ARTHUR ANDERSEN LLP

Atlanta, Georgia
November 20, 1997


<PAGE>   1
Page 48
                                                                   Exhibit 24

                                POWER OF ATTORNEY



         KNOW ALL MEN BY THESE PRESENTS, that each of the undersigned hereby
constitutes and appoints David Levy and Brock Hattox, and each of them
individually, his true and lawful attorneys-in-fact (with full power of
substitution and resubstitution) to act for him in his name, place, and stead in
his capacity as a director or officer of National Service Industries, Inc., to
file a registrant's annual report on Form 10-K for the fiscal year ended August
31, 1997, and any and all amendments thereto, with any exhibits thereto, and
other documents in connection therewith, with the Securities and Exchange
Commission, granting unto said attorneys-in-fact, and each of them individually,
full power and authority to do and perform each and every act and thing
requisite and necessary to be done in the premises, as fully to all intents and
purposes as he might or could do in person, hereby ratifying and confirming all
that said attorneys-in-fact or either of them, or their substitutes, may
lawfully do or cause to be done by virtue hereof.



                                     /s/   James S. Balloun
                                     -----------------------------------------
                                     James S. Balloun, Chairman of the Board,
                                     President and Chief Executive Officer, and 
                                     Director



                                     /s/   Brock Hattox
                                     -----------------------------------------
                                     Brock Hattox, Executive Vice President and
                                     Chief Financial Officer




                                     /s/   Mark R. Bachmann
                                     -----------------------------------------
                                     Mark R. Bachmann, Vice President and
                                     Controller
                                     (Principal Accounting Officer)




                                     /s/   David Levy
                                     ------------------------------------------
                                     David Levy, Executive Vice President,
                                     Administration and Counsel, and Director




Dated:  November 17, 1997


<PAGE>   2


                                                                         Page 49
                                                                      Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   John L. Clendenin
                                             ---------------------------------
                                                             John L. Clendenin

Dated:  November 17, 1997

<PAGE>   3


Page 50
                                                                    Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Thomas C. Gallagher
                                             ---------------------------------
                                                           Thomas C. GAllagher

Dated:  November 17, 1997



<PAGE>   4


                                                                       Page 51
                                                                    Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Robert M. Holder, Jr.
                                             ---------------------------------
                                                          Robert M. Holder, Jr.

Dated:  November 17, 1997

<PAGE>   5


Page 52
                                                                     Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   James C. Kennedy
                                             ---------------------------------
                                                              James C. Kennedy

Dated:  November 17, 1997



<PAGE>   6

                                                                       Page 53
                                                                    Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Bernard Marcus
                                             ---------------------------------
                                                              Bernard Marcus

Dated:  November 17, 1997

<PAGE>   7


Page 54
                                                                      Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   John G. Medlin, Jr.
                                             ---------------------------------
                                                           John G. Medlin, Jr.

Dated:  November 17, 1997



<PAGE>   8


                                                                       Page 55
                                                                    Exhibit 24

                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Samuel A. Nunn
                                             ---------------------------------
                                                              Samuel A. Nunn

Dated:  November 17, 1997

<PAGE>   9


Page 56
                                                                     Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Herman J. Russell
                                             ---------------------------------
                                                             Herman J. Russell

Dated:  November 17, 1997



<PAGE>   10


                                                                        Page 57
                                                                     Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, her
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for her in her name, place, and stead in her capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as
she might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Betty L. Siegel
                                             ---------------------------------
                                                               Betty L. Siegel

Dated:  November 17, 1997

<PAGE>   11


Page 58
                                                                     Exhibit 24


                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints David Levy and Brock Hattox, and each of them individually, his
true and lawful attorneys-in-fact (with full power of substitution and
resubstitution) to act for him in his name, place, and stead in his capacity as
a director or officer of National Service Industries, Inc., to file a
registrant's annual report on Form 10-K for the fiscal year ended August 31,
1997, and any and all amendments thereto, with any exhibits thereto, and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact, and each of them individually, full power
and authority to do and perform each and every act and thing requisite and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in person, hereby ratifying and confirming all that said
attorneys-in-fact or either of them, or their substitutes, may lawfully do or
cause to be done by virtue hereof.





                                             /s/   Barrie A. Wigmore
                                             ---------------------------------
                                                             Barrie A. Wigmore





Dated:  November 17, 1997








<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM NATIONAL
SERVICE INDUSTRIES CONSOLIDATED BALANCE SHEET AS OF AUGUST 31, 1997 AND
THE CONSOLIDATED STATEMENT OF INCOME FOR THE YEAR ENDED AUGUST 31, 1997, AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          AUG-31-1997    
<PERIOD-END>                               AUG-31-1997        
<CASH>                                          57,123
<SECURITIES>                                   205,302
<RECEIVABLES>                                  262,991
<ALLOWANCES>                                     4,302
<INVENTORY>                                    179,046
<CURRENT-ASSETS>                               780,758
<PP&E>                                         593,038
<DEPRECIATION>                                 356,308
<TOTAL-ASSETS>                               1,106,352
<CURRENT-LIABILITIES>                          282,000           
<BONDS>                                         26,197
                                0
                                          0
<COMMON>                                        57,919
<OTHER-SE>                                     613,894
<TOTAL-LIABILITY-AND-EQUITY>                 1,106,352
<SALES>                                      1,542,644
<TOTAL-REVENUES>                             2,036,179
<CGS>                                          945,794
<TOTAL-COSTS>                                1,228,818
<OTHER-EXPENSES>                               622,159
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               6,124
<INCOME-PRETAX>                                179,078
<INCOME-TAX>                                    71,800
<INCOME-CONTINUING>                            107,278
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   107,278
<EPS-PRIMARY>                                     2.37
<EPS-DILUTED>                                     2.35
        

</TABLE>


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