NATIONAL SERVICE INDUSTRIES INC
10-K, 1999-11-17
ELECTRIC LIGHTING & WIRING EQUIPMENT
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                                                                   Page 1 of 139
                                                    Index to Exhibits on Page 17
                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K
(Mark One)

[X]             ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended August 31,1999.

                                      OR

[ ]          TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________________ to ____________________.

Commission file number 1-3208.

                        NATIONAL SERVICE INDUSTRIES, INC.
             (Exact name of registrant as specified in its charter)

 Delaware                                                    58-0364900
(State or other jurisdiction of          (I.R.S. Employer Identification Number)
 incorporation or organization)

            1420 Peachtree Street, N.E., Atlanta, Georgia 30309-3002
               (Address of principal executive offices) (Zip Code)

                                 (404) 853-1000
              (Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b)      Name of Each Exchange on
of the Act:                                              Which Registered
              Title of Each Class
          Common Stock ($1.00 Par Value)              New York Stock Exchange




Securities registered pursuant to Section 12(g) of the Act:

                                      None
                                (Title of class)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed  by  Section  13 or 15 (d) of the  Securities  Exchange  Act of 1934
during the preceding 12 months (or for such shorter  period that the  registrant
was  required  to file such  reports),  and (2) has been  subject to such filing
requirements for the past 90 days.
                                Yes [ X ] No [ ]

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ X ]

Based on the closing price of $32.25 as quoted on the New York Stock Exchange on
October  29,  1999,  the  aggregate  market  value of the  voting  stock held by
nonaffiliates of the registrant, was $1,308,433,004.

The number of shares  outstanding of the registrant's  common stock, $1.00 par
value, was 40,690,942 shares as of October 29, 1999.

                       DOCUMENTS INCORPORATED BY REFERENCE

     Location in Form 10-K                         Incorporated Document
     Part I,   Item 1                              1999 Annual Report
     Part II,  Items  5, 6, 7, 7a and 8            1999 Annual Report
     Part III, Items 10, 11, 12, and 13            1999 Proxy Statement
     Part IV,  Item 14                             1999 Annual Report
<PAGE>
Page 2

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                                Table of Contents


                                                                        Page No.
Part I
  Item 1.  Business                                                         3-4
  Item 2.  Properties                                                        5
  Item 3.  Legal Proceedings                                                 5
  Item 4.  Submission of Matters to a Vote of Security Holders               5

Part II
  Item 5.  Market for Registrant's Common Equity and Related
           Stockholder Matters                                               6
  Item 6.  Selected Financial Data                                           6
  Item 7.  Management's Discussion and Analysis of Financial Condition
           and Results of Operations
  Item 7a. Quantitative and Qualitative Disclosures about Market Risk        6
  Item 8.  Financial Statements and Supplementary Data                       6
  Item 9.  Changes in and Disagreements with Accountants on Accounting
           and Financial Disclosure                                          6

Part III
  Item 10. Directors and Executive Officers of the Registrant                7
  Item 11. Executive Compensation                                            7
  Item 12. Security Ownership of Certain Beneficial Owners and Management    7
  Item 13. Certain Relationships and Related Transactions                    7

Part IV
  Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K 8-13

Signatures                                                                  14

Financial Statement Schedules                                              15-16

Index to Exhibits                                                           17



<PAGE>



                                                                          Page 3
PART I

ITEM 1: BUSINESS

National  Service  Industries,  Inc. (the "company" or "NSI"),  incorporated  in
1928,  is a diversified  service and  manufacturing  company  that,  through its
subsidiaries, occupies leadership positions in four markets--lighting equipment,
chemicals, textile rental, and envelopes. Headquartered in Atlanta, Georgia, NSI
provides  products and services  throughout  North  America,  as well as Western
Europe  and   Australia.   Of  NSI's  fiscal  1999  revenue  of  $2.2   billion,
approximately  97 percent  was from North  American  sales.  NSI's 1999  revenue
broken  down by  segment  contributions  was as  follows:  55  percent  lighting
equipment,  22 percent  chemicals,  14  percent  textile  rental,  and 9 percent
envelopes.

While each of the company's  businesses is highly  competitive,  the competitive
conditions and the company's relative position and market share vary widely from
business to business. A limited number of competitors of each business are large
diversified  companies.  However,  most of the competitors are smaller companies
that  frequently  specialize in one industry or geographic  area,  which in many
instances  increases the  intensity of  competition.  The  principal  methods of
competition  include  price,  quality,  brand  name  recognition,  and  customer
responsiveness.

BUSINESS SEGMENTS

Lighting Equipment

Lithonia Lighting and Holophane  Corporation  comprise NSI's lighting  equipment
segment,  which  management  believes is the  world's  largest  manufacturer  of
lighting  fixtures for both new construction and renovation.  Products include a
full range of indoor and outdoor  lighting for  commercial,  institutional,  and
industrial  applications,  surface and recessed residential lighting, exit signs
and emergency lighting,  lighting control systems,  and flexible wiring systems.
These lighting products are manufactured in the United States,  Canada,  Mexico,
and Europe and are marketed  under  numerous  brand names,  including  Lithonia,
Holophane,  Home-Vue,  LightConcepts,  Gotham, Hydrel, Peerless,  Antique Street
Lighting, MetalOptics, and Reloc.

Principal  customers  include  wholesale  electrical  distributors,  retail home
centers,   and  lighting   showrooms  located  in  North  America  and  selected
international  markets.  In North  America,  the  lighting  equipment  segment's
products are sold through  independent  sales agents and factory  sales reps who
cover  specific  geographic  areas and market  segments.  Products are delivered
through a network of distribution centers, regional warehouses, and public field
warehouses  using both common  carriers and a  company-owned  truck  fleet.  For
international   customers,  the  segment  employs  a  sales  force  that  adopts
distribution  methods to meet individual  customer or country  requirements.  In
fiscal 1999,  North  American  sales  accounted for more than 98 percent of this
segment's gross sales.

Chemicals

NSI's  chemical  segment,  which  includes Zep  Manufacturing  Company  ("Zep"),
Enforcer Products,  Inc. ("Enforcer"),  and Selig Chemical Industries ("Selig"),
is a leading provider of speciality  chemical products in the automotive,  food,
manufacturing,  institutional,  hospitality,  home center,  and retail  markets.
Products include cleaners, sanitizers, disinfectants,  polishes, floor finishes,
degreasers,  water treatments,  pesticides,  insecticides,  and herbicides.  Zep
manufactures  products in five North American plants,  two European plants,  and
one  Australian  location,  while  Enforcer  and  Selig  each  operate  a single
manufacturing facility in Georgia.

The chemical  segment provides  products to customers in North America,  Western
Europe,  and  Australia.  In fiscal 1999,  North  American  sales  accounted for
approximately  90 percent of gross  sales.  Zep and Selig  serve a wide array of
institutional and industrial customers,  ranging from small sole proprietorships
to Fortune  1000  corporations.  Individual  markets in the  non-retail  channel
include: automotive, vehicle wash, food, industrial manufacturing,  and contract
cleaners  and are sold  through  a direct  commissioned  sales  force.  Enforcer
provides  Enforcer-branded  products and Zep-branded products to retail channels
such as home centers, hardware stores, mass merchandisers, and drug stores.

Textile Rental

National Linen Service ("NLS") is a leading United States multi-service  textile
rental company, serving the dining, lodging, and healthcare industries. Products
include napkins,  table and bed linens,  bath towels,  pillow cases, bar towels,
scrubs and surgical  drapery,  mats, mops, and restroom  supplies.  NLS operates
from 66 locations primarily in the southeastern United States.

NLS's  customers  include  restaurants,  hotels,  country clubs,  retail stores,
hospitals,  clinics,  and doctor's  offices.  Clean  products  are  delivered to
customers,  and soiled products are retrieved by route drivers for cleaning. NLS
sells its  services  directly to end users  though a salaried  and  commissioned
sales force.
<PAGE>
Page 4

Envelopes

Atlantic Envelope Company ("AECO") is a leading United States producer of custom
envelopes  and office  products,  serving the energy,  finance,  transportation,
direct mail, and package delivery markets.  Products include custom business and
courier  envelopes,  as well as specialty  filing  products. AECO's products are
manufactured in ten plants in the United States.

AECO  serves  customers  throughout  the  United  States,  which  include  major
airlines, banks, credit card companies, and express delivery companies. Products
are sold directly to end users by a commissioned sales team.  Specialty products
are also sold through dealers.

Financial Results By Industry Segment

Sales and service revenues,  operating profit (loss),  identifiable  assets, and
related  data for each of the  company's  business  segments for the three years
ended  August  31,  1999 are  included  on page 44 (Note  10,  Business  Segment
Information,  of the  Notes to the  Consolidated  Financial  Statements)  in the
company's annual report to stockholders and is incorporated herein by reference.

No significant  portion of any segment of the company is dependent upon a single
customer or a few customers,  the loss of any one of which would have a material
adverse affect on the segment.  Furthermore,  no single commodity or supplier in
any  segment   provided  a  significant   portion  of  the  segment's   material
requirements nor were there any significant shortages of materials or components
during the years ended August 31, 1999, 1998, and 1997.

The company  conducts  research  and  development  related to present and future
products for its lighting equipment,  chemical, and envelope segments.  Research
and development  expenses were $8.5 million in 1999,  $13.6 million in 1998, and
$8.6 million in 1997.

Management does not anticipate that compliance with current  environmental  laws
and regulations  will materially  affect the capital  expenditures or results of
operations  of the  company or its  subsidiaries  during the fiscal  year ending
August 31, 2000. See Note 5, Commitments and Contingencies,  of the Notes to the
Consolidated  Financial  Statements on page 40 of the company's annual report to
stockholders, incorporated herein by reference.

Sales order backlog as of August 31, 1999 was $108.7 million,  $1.9 million, and
$55.0  million in the  lighting  equipment,  chemical,  and  envelope  segments,
respectively.  Sales order  backlog at August 31, 1998 was $42.8  million in the
lighting  equipment  segment,  $3.1 million in the chemical  segment,  and $45.1
million in the envelope segment.

As of August 31, 1999, the company employed approximately 19,700 people.

Financial results for any particular  quarter are not necessarily  indicative of
results to be expected for the full year. Typically,  the company's revenues and
income are higher in the second half of its fiscal year.


<PAGE>



                                                                          Page 5

ITEM 2. PROPERTIES

The general offices of the company are located in Atlanta,  Georgia.  Because of
the  diverse  nature  of the  operations  and the  large  number  of  individual
locations,  it is neither  practical  nor  significant  to  describe  all of the
operating  facilities  owned or leased by the  company.  The  following  listing
summarizes the significant facility categories by business:

                        Number of Facilities
Division                Owned         Leased     Nature of Facilities

Lighting Equipment         15              7     Manufacturing plants
                            1              9     Distribution centers

Textile Rental             34              7     Linen processing plants
                            -             24     Linen service centers
                            -              1     Distribution centers

Chemical                    7              3     Manufacturing plants
                           18             52     Distribution centers
                            1              3     Sales offices

Envelope                    6              4     Manufacturing plants
                            -              2     Warehouses

Corporate Office            1              -     Corporate headquarters


ITEM 3.  LEGAL PROCEEDINGS

The registrant is neither a party to nor is its property subject to any material
pending legal proceedings.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

No matters were submitted to a vote of security  holders during the three months
ended August 31, 1999.


<PAGE>



Page 6

PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

The  information  required  by this item is included on the inside back cover of
the company's  annual report to stockholders for the year ended August 31, 1999,
under the captions "Listing," "Shareholders of Record," and "Common Share Prices
and Dividends per Share" and is incorporated herein by reference.

ITEM 6.  SELECTED FINANCIAL DATA

The  information  required  by this item is  included  on pages 50 and 51 of the
company's  annual  report to  stockholders  for the year ended  August 31, 1999,
under the caption  "Ten-Year  Financial  Summary" and is incorporated  herein by
reference.

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

The information  required by this item is included on pages 46 through 49 of the
company's  annual  report to  stockholders  for the year ended  August 31, 1999,
under the caption  "Management's  Discussion and Analysis of Financial Condition
and Results of Operations" and is incorporated herein by reference.

ITEM 7a. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The  information  required by this item is included on page 49 of the  company's
annual  report to  stockholders  for the year ended August 31,  1999,  under the
caption "Market Risk" and is incorporated herein by reference.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The information  required by this item is included on pages 28 through 45 of the
company's  annual  report to  stockholders  for the year ended  August 31, 1999,
under the captions  "Consolidated Balance Sheets,"  "Consolidated  Statements of
Income,"  "Consolidated   Statements  of  Stockholders'  Equity,"  "Consolidated
Statements of Cash Flows," "Notes to  Consolidated  Financial  Statements,"  and
"Report  of  Independent  Public  Accountants"  and is  incorporated  herein  by
reference.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE

None.



<PAGE>



                                                                          Page 7
PART III

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

The information required by this item, with respect to directors, is included on
pages 2 through 5 under the caption  "Information  Concerning  Nominees"  of the
company's  proxy  statement for the annual  meeting of  stockholders  to be held
January 5, 2000,  filed with the Commission  pursuant to Regulation  14A, and is
incorporated herein by reference.

EXECUTIVE OFFICERS OF THE REGISTRANT

Executive officers of the company are elected at the  organizational  meeting of
the Board of Directors in January.
<TABLE>
<S>                                                         <C>

Name and age of each executive officer                      Business experience of executive officers
during the five years and positions                         held with the company ended August 31, 1999
and term in office.
- --------------------------------------------                ----------------------------------------------------


James S. Balloun,  age 61                                   Mr. Balloun was elected  Chairman and Chief Executive Officer
Chairman,  President,                                       effective February, 1996 and assumed the role of President in
Chief Executive Officer                                     October, 1996.  Previously,  he served McKinsey & Company as a Director.
and Director.

George H. Gilmore, Jr., age 50                              Mr. Gilmore was elected Executive Vice President and Group
Executive Vice President and Group                          President effective June, 1999.  Previously, he served as President
President                                                   of Moore Business Systems from 1994 to 1995, President of Moore
                                                            Document Solutions  from 1995  to   1997,   and  as President and Chief
                                                            Operating Officer of Calmat Co. from 1998 to 1999.

David Levy, age 62                                          Mr. Levy was elected Executive Vice President, Administration in
Executive Vice President,                                   October, 1992.  He served as Senior Vice President, Secretary and
Administration and Counsel                                  Counsel from 1982 through September, 1992.
and Director

Brock A. Hattox, age 51                                     Mr. Hattox was elected Executive Vice President and Chief Financial
Executive Vice President and                                Officer effective September, 1996.  Previously, he served McDermott
Chief Financial Officer                                     International, Inc. as Chief Financial Officer from 1991 to 1996.

Stewart A. Searle III, age 48                               Mr. Searle was elected Senior Vice President, Planning and
Senior Vice President,                                      Development effective June, 1996.  Previously, he served four years
Planning and Development                                    with Equifax as Senior Vice President of Development.

</TABLE>

ITEM 11.  EXECUTIVE COMPENSATION

The  information  required  by this item is included on pages 5 through 15 under
the captions  "Compensation  of Directors,"  "Other  Information  Concerning the
Board  and its  Committees,"  "Compensation  Committee  Interlocks  and  Insider
Participation,"  "Summary  Compensation  Table,"  "Option  Grants in Last Fiscal
Year,"   "Aggregated  Option  Exercises  and  Fiscal  Year-End  Option  Values,"
"Long-Term Incentive Plans - Awards in Last Fiscal Year," "Employment Contracts,
Severance  Arrangements,  and Other  Agreements,"  and "Pension and Supplemental
Retirement  Benefits" of the company's proxy statement for the annual meeting of
stockholders to be held January 5, 2000,  filed with the Commission  pursuant to
Regulation 14A, and is incorporated herein by reference.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

The information required by this item is included on pages 6 through 7 under the
caption "Beneficial Ownership of the Corporation's  Securities" of the company's
proxy  statement for the annual  meeting of  stockholders  to be held January 5,
2000, filed with the Commission  pursuant to Regulation 14A, and is incorporated
herein by reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

The  information  required  by this item is included on page 5 under the caption
"Certain  Relationships  and  Transactions" of the company's proxy statement for
the annual meeting of  stockholders  to be held January 5, 2000,  filed with the
Commission pursuant to Regulation 14A, and is incorporated herein by reference.
<PAGE>
Page 8

PART IV

ITEM 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K

(a) The following documents are filed as a part of this report:

      (1)  Financial Statements

           The company's 1999 Annual Report  contains the  consolidated  balance
           sheets  as of August  31,  1999 and 1998,  the  related  consolidated
           statements of income,  stockholders'  equity, and cash flows for each
           of the three  years in the  period  ended  August 31,  1999,  and the
           related  report of Arthur  Andersen  LLP. The  financial  statements,
           incorporated herein by reference, include the following:

           Consolidated Balance Sheets - August 31, 1999 and 1998

           Consolidated  Statements of Income for the years ended August 31,
           1999, 1998, and 1997

           Consolidated  Statements of Stockholders' Equity for the years ended
           August 31, 1999, 1998, and 1997

           Consolidated Statements of Cash Flows for the years ended August 31,
           1999, 1998, and 1997

           Notes to Consolidated Financial Statements

      (2)  Financial Statement Schedules:

           Report of Independent Public Accountants on Schedule

           Schedule Number

                II       Valuation and Qualifying Accounts

                Any of  schedules I through V not listed above have been omitted
                because they are not  applicable or the required  information is
                included  in the  consolidated  financial  statements  or  notes
                thereto.



<PAGE>



                                                                          Page 9

(3) Exhibits filed with this report

      Reference No. from
      Reg. 229.601
      Item 601                 Description of Exhibit

      3     Amended and Restated Certificate of Incorporation and By-Laws

      4     Amended  and  Restated  Rights  Agreement  dated  as  of
            December 17, 1997 between National  Service  Industries,
            Inc. and Wachovia  Bank,  N.A. and Amendment  (replacing
            Wachovia  Bank,  N.A. with First Chicago Trust  Company)
            and Amendment (deleting certain redemption restrictions)

      10(i)A            (1)    US$250,000,000 Credit Agreement dated as of July
                               23, 1996 among National Service Industries, Inc.,
                               Certain of its Subsidiaries, Certain Listed
                               Banks, Wachovia Bank of Georgia, N.A., as Agent,
                               and Nationsbank, N.A. (South) and Suntrust Bank,
                               Atlanta, as Co-Agents

                        (2)    US$250,000,000 Credit Agreement, dated as of July
                               15,  1999,  among  National  Service  Industries,
                               Inc.,  Wachovia  Bank,  N.A.,  The First National
                               Bank of Chicago, Banc One Capital Markets,  Inc.,
                               Wachovia  Securities,  Inc.,  Commerzbank AG, New
                               York Branch,  ABN Amro, N.V., and the other banks
                               listed therein.

                        (3)    Commercial  Paper Dealer  Agreement,  dated as of
                               July   16,   1999,   between   National   Service
                               Industries, Inc. and Goldman, Sachs & Co.

                        (4)    Commercial  Paper Dealer  Agreement,  dated as of
                               July   16,   1999,   between   National   Service
                               Industries, Inc. and J.P. Morgan Securities, Inc.

                        (5)    Commercial  Paper Dealer  Agreement,  dated as of
                               July   16,   1999,   between   National   Service
                               Industries, Inc. and Wachovia Securities, Inc.

                        (6)    Commercial  Paper Dealer  Agreement,  dated as of
                               July   16,   1999,   between   National   Service
                               Industries,  Inc. and The First  National Bank of
                               Chicago.

      10(iii)A          Management Contracts and Compensatory Arrangements:

                        (1)    Executives' Deferred Compensation Plan and
                               Amendments

                        (2)    Restated and Amended Supplemental Retirement Plan
                               for Executives of National Service Industries,
                               Inc. , Amendments and Appendices

                        (3)    The National Service Industries, Inc. Senior
                               Management Benefit Plan and Amendments

                        (4)    Severance Protection Agreement between National
                               Service Industries, Inc. and David Levy and
                               Amendment

                        (5)    Severance Protection  Agreements between National
                               Service Industries, Inc. and
                               (a) James S. Balloun
                               (b) Stewart A. Searle III
                               and Amendments

                        (6)    Bonus Letter Agreements between National Service
                               Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   David Levy
                               (c)   Stewart A. Searle III
                               and Supplemental Letter Agreements

                        (7)    Long-Term Incentive Program and Amendment
<PAGE>



Page 10

ITEM 14.  (Continued)

Reference No. from
Reg. 229.601
Item 601                Description of Exhibit

                        (8)    Incentive Stock Option Agreements between
                               National Service Industries, Inc. and
                               (a)   David Levy
                               (b)   Stewart A. Searle III
                               (c)   Brock A. Hattox

                        (9)    Nonqualified Stock Option Agreement for Corporate
                               Officers between National Service Industries,
                               Inc. and
                               (a)   David Levy
                               (b)   Brock A. Hattox

                        (10)   Nonqualified Stock Option Agreement for Corporate
                               Officers Effective Beginning September 21, 1994
                               between National Service Industries, Inc. and
                               David Levy

                        (11)   Benefits Protection Trust Agreement and
                               Amendments

                        (12)   Executive Benefits Trust Agreement and Amendments

                        (13)   1992 Nonemployee Directors' Stock Option Plan
                               Effective September 16, 1992 and Amendment

                        (14)   Nonemployee Directors' Stock Option Agreement
                               between National Service Industries, Inc. and
                               (a)   John L. Clendenin
                               (b)   Robert M. Holder, Jr.
                               (c)   James C. Kennedy
                               (d)   Bernard Marcus
                               (e)   John G. Medlin, Jr.
                               (f)   Dr. Betty L. Siegel
                               (g)   Barrie A. Wigmore
                               (h)   Thomas C. Gallagher
                               (i)   Charles W. McCall
                               (j)   Herman J. Russell
                               (k)   Sam Nunn

                        (15)   National Service Industries, Inc. Executive
                               Savings Plan Effective September 1, 1994 and
                               Amendment

                        (16)   Nonqualified Stock Option Agreement Effective
                               January 3, 1996 between National Service
                               Industries, Inc. and James S. Balloun

                        (17)   National Service Industries, Inc. Nonemployee
                               Director Deferred Stock Unit Plan, Effective
                               June 1, 1996 and Amendments

                        (18)   Employment Letter Agreement between National
                               Service Industries, Inc. and Brock A. Hattox,
                               Dated August 26, 1996

                        (19)   Incentive Stock Option Agreement Effective
                               Beginning September 17, 1996 between National
                               Service Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   David Levy
                               (c)   Stewart A. Searle III



<PAGE>



                                                                         Page 11

ITEM 14.  (Continued)

Reference No. from
Reg. 229.601
Item 601                Description of Exhibit

                        (20)   Nonqualified Stock Option Agreement for Executive
                               Officers  Effective Beginning September 17, 1996
                               between National Service Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   David Levy
                               (c)   Stewart A. Searle III
                               (d)   Brock A. Hattox

                        (21)   National Service Industries, Inc. Long-Term
                               Achievement Incentive Plan Effective
                               September 17, 1996 and Amendment

                        (22)   Aspiration Achievement Incentive Award Agreements
                               for the Performance Cycle beginning September 1,
                               1996 between National Service Industries, Inc.
                               and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III
                               and Amendment

                               [refiled to  disclose  confidential  information
                               previously omitted and filed separately with the
                               Secrities and Exchange Commission]

                        (23)   National Service Industries, Inc. Supplemental
                               Deferred Savings Plan Effective
                               September 18, 1996 and Amendment

                        (24)   Stock Option Agreement for Nonemployee Directors
                               Dated March 19, 1997 between National
                               Service Industries, Inc. and
                               (a)   John L. Clendenin
                               (b)   Samuel A. Nunn

                        (25)   Employment Letter Agreement between National
                               Service Industries, Inc. and James S.
                               Balloun, Dated February 1, 1996

                               [refiled to disclose confidential information
                               previously omitted and filed separately
                               with the Securities and Exchange Commission]

                        (26)   Incentive Stock Option Agreement Effective
                               Beginning September 23, 1997 between
                               National Service Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III

                        (27)   Nonqualified Stock Option Agreement For Executive
                               Officers Effective  Beginning  September 23, 1997
                               between National Service Industries, Inc. and
                               (a)   James S.  Balloun
                               (b)   Brock A.  Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III

                        (28)   Aspiration Achievement Incentive Award Agreements
                               for the Performance Cycle beginning  September 1,
                               1997 between  National Service  Industries,  Inc.
                               and
                               (a) James S.  Balloun
                               (b) Brock A. Hattox
                               (c) David Levy
                               (d) Stewart A. Searle III

                               [a confidential portion of which has been omitted
                               and filed separately with the Securities and
                               Exchange Commission]
<PAGE>
Page 12

ITEM 14. (Continued)

Reference No. from
Reg. 229.601
Item 601                Description of Exhibit


                        (29)   National Service Industries, Inc. Management
                               Compensation and Incentive  Plan  as  Amended
                               and Restated, Effective as of September  1,
                               1998.

                        (30)   Incentive Stock Option Agreement for Executive
                               Officers Effective Beginning September 22, 1998
                               between National Service Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III

                        (31)   Nonqualified Stock Option Agreement for Executive
                               Officers Effective Beginning September 22, 1998
                               between National Service Industries, Inc. and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III

                        (32)   Aspiration Achievement Incentive Award Agreements
                               for the Performance Cycle beginning September 1,
                               1998 between National Service Industries, Inc.
                               and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III

                               [a confidential portion of which has been omitted
                               and filed separately with the Securities and
                               Exchange Commission]

                        (33)   Employment Letter Agreement between National
                               Service Industries, Inc. and George H. Gilmore,
                               Jr., Dated May 5, 1999.

                        (34)   Severance Protection Agreements between National
                               Service Industries, Inc. and
                               (a)   Brock A. Hattox (September 9, 1996)
                               (b)   George H. Gilmore, Jr. (June 1, 1999)

                        (35)   Bonus Letter Agreements between National Service
                               Industries, Inc. and
                               (a)   Brock A. Hattox (September 9, 1996)
                               (b)   George H. Gilmore, Jr. (June 1, 1999)

                        (36)   Incentive Stock Option Agreement for Executive
                               Officers Effective Beginning June 1, 1999 between
                               National Service Industries, Inc. and George H.
                               Gilmore, Jr.

                        (37)   Nonqualified Stock Option Agreement for Executive
                               Officers Effective Beginning June 1, 1999 between
                               National Service Industries, Inc. and George H.
                               Gilmore, Jr.

                        (38)   Aspiration Achievement Incentive Award Agreement
                               for the Performance Cycle  beginning September 1,
                               1997 between National Service Industries, Inc.
                               and George H. Gilmore, Jr., Dated June 1, 1999.

                               [a confidential portion of which has been omitted
                               and filed separately with the Securities and
                               Exchange Commission]
<PAGE>
                                                                         Page 13
ITEM 14. (Continued)

Reference No. from
Reg. 229.601
Item 601                Description of Exhibit

                        (39)   Aspiration  Achievement  Incentive  Award
                               Agreement for the  Performance  Cycle  beginning
                               September  1,  1998 between National Service
                               Industries, Inc. and George H. Gilmore, Jr.,
                               Dated June 1, 1999.

                               [a confidential  portion  of which  has been
                               omitted  and filed  separately  with  the
                               Securities  and  Exchange Commission]

                        (40)   Aspiration Achievement Incentive Award Agreements
                               for the Performance Cycle beginning September 1,
                               1999 between National Service Industries, Inc.
                               and
                               (a)   James S. Balloun
                               (b)   Brock A. Hattox
                               (c)   David Levy
                               (d)   Stewart A. Searle III
                               (e)   George H. Gilmore, Jr.

                               [a confidential portion of which has been
                               omitted and filed separately with the Securities
                               and Exchange Commission]

                    12   Ratio of Earnings to Fixed Charges

                    13   Information   Incorporated  by  Reference  from  Annual
                         Report for the Year Ended August 31, 1999

                    21   List of Subsidiaries

                    23   Consent of Independent Public Accountants

                    24   Powers of Attorney

                    27   Financial  Data  Schedule for the Year Ended August 31,
                         1999

(b) The  company  filed Form 8-K on August 3, 1999,  with  respect to the merger
with Holophane Corporation.

(c)  Exhibits 2, 9, 11, 18, 22, and 28 have been  omitted  because  they are not
applicable.

(d) Not applicable.


<PAGE>
Page 14

SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                        NATIONAL SERVICE INDUSTRIES, INC.



Date: November 17, 1999                             By:   /s/ Helen D. Haines
     ------------------                             -------------------------
                                                    Helen D. Haines
                                                    Vice President and Secretary


    Pursuant to the  requirements  of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities and on the dates indicated.


    Signature                                        Title




    James S. Balloun*           Chairman, President, and Chief Executive Officer
                                and Director

    Brock  Hattox*              Executive Vice President and
                                Chief Financial Officer

    Mark R. Bachmann*           Vice President and Controller

    John L. Clendenin*          Director

    Thomas C. Gallagher*        Director

    Robert M. Holder, Jr.*      Director

    James C. Kennedy*           Director
                                                             --November 17, 1999
    David Levy                  Director

    Bernard Marcus*             Director

    John G. Medlin, Jr.*        Director

    Samuel A. Nunn*             Director

    Herman J. Russell*          Director

    Betty L. Siegel*            Director

    Kathy Brittain White*       Director

    Barrie A. Wigmore*          Director




*By  /s/  David Levy                                      Attorney-in-Fact
      David Levy


<PAGE>



                                                                         Page 15










              REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS ON SCHEDULE




To National Service Industries, Inc.:


We have audited, in accordance with generally accepted auditing  standards,  the
consolidated financial statements included in NATIONAL SERVICE INDUSTRIES,  INC.
and  subsidiaries'  annual report to  stockholders  incorporated by reference in
this Form 10-K,  and have issued our report  thereon dated October 8, 1999.  Our
audit was made for the purpose of forming an opinion on those  statements  taken
as a  whole.  The  schedule  listed  in  Item  14  in  this  Form  10-K  is  the
responsibility  of the company's  management and is presented for the purpose of
complying with the Securities and Exchange Commission's rules and is not part of
the basic consolidated financial statements. This schedule has been subjected to
the auditing procedures applied in the audit of the basic consolidated financial
statements  and, in our  opinion,  fairly  states in all  material  respects the
financial  data  required  to be set  forth  therein  in  relation  to the basic
consolidated financial statements taken as a whole.




                                                         /s/ ARTHUR ANDERSEN LLP



Atlanta, Georgia
October 8, 1999


<PAGE>



Page 16
                                                                     SCHEDULE II

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                        VALUATION AND QUALIFYING ACCOUNTS

               FOR THE YEARS ENDED AUGUST 31, 1999, 1998, AND 1997
                                 (In thousands)

<TABLE>
<S>                                     <C>           <C>                 <C>                 <C>                    <C>

                                                                        Additions Charged to
                                         Balance at              ------------------------------------                Balance at
                                         Beginning       Costs and            Other                                      End
        Description                      of Period       Expenses          Accounts (1)        Deductions (2)         of Period
- -----------------------------          --------------   ------------     ---------------      ----------------      ------------

YEAR ENDED AUGUST 31, 1999:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts    $   4,631        $   3,651           $   1,709             $   3,685            $   6,306
                                       ==========       ==========          ==========           ===========           ==========



YEAR ENDED AUGUST 31, 1998:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts    $   4,302       $   3,558           $     214             $   3,443            $   4,631
                                       ==========       ==========          ==========           ===========           ==========



YEAR ENDED AUGUST 31, 1997:
  Deducted in the balance sheet
    from the asset to which it applies-
      Reserve for doubtful accounts    $   5,807        $   2,276           $   (745)             $   3,036            $   4,302
                                       ==========       ==========          ==========           ===========           ==========




</TABLE>





(1)  Recoveries  credited to reserve,  reserves  recorded in  acquisitions,  and
reserves removed in sale of businesses.

(2) Uncollectible accounts written off.



<PAGE>




<TABLE>
<S>                                 <C>                                                 <C>



                                                                                                                            Page 17
                                                    INDEX TO EXHIBITS

                                                                                        Page No.

EXHIBIT 3                           (a) Amended and Restated Certificate of             Reference is made to Exhibit 3 of
                                    Incorporation                                       registrant's Form 10-Q for the quarter
                                                                                        ended February 28, 1998, which is
                                                                                        incorporated herein by reference.

                                    (b) Certificate of Amendment of Restated            Reference is made to Exhibit 3(a) of
                                    Certificate of Incorporation                        registrant's Form 10-Q for the quarter
                                                                                        ended November 30, 1998, which is
                                                                                        incorporated herein by reference.

                                    (c) By-Laws as Amended and Restated July 7,         28
                                    1999.

EXHIBIT 4                           (a) Amended and Restated Rights Agreement dated     Reference is made to Exhibit 4.1 of
                                    as of December 17, 1997 between National Service    registrant's Form 8-A/A as filed with the
                                    Industries, Inc. and Wachovia Bank, N.A.            Commission on December 17, 1997, which is
                                    (replacing Wachovia Bank, N.A. with First Chicago   incorporated herein by reference.
                                    Trust Company)

                                    (b) First Amendment dated as of April 30, 1998      Reference is made to Exhibit 1 of
                                    between National Service Industries, Inc. and       registrant's Form 8-A/A-3 as filed
                                    First Chicago Trust Company of New York, to the     with the Commission on June 22, 1998,
                                    Amended and Restated Rights Agreement, dated as     which is incorporated herein by reference.
                                    of December 17, 1997 between National Service
                                    Industries, Inc. and Wachovia Bank, N.A

                                    (c) Second Amendment dated as of January 6, 1999    Reference is made to Exhibit 1 of
                                    between National Service Industries, Inc. and       registrant's Form 8-A/A-4 as filed with
                                    First Chicago Trust Company of New York, to the     the Commission on January 12, 1999, which
                                    Amended and Restated Rights Agreement, dated as     is incorporated herein by reference.
                                    of December 17, 1997 between National Service
                                    Industries, Inc. and First Chicago Trust Company
                                    of New York, as Rights Agent, as amended.

EXHIBIT 10(i)A                      (1)    US$250,000,000 Credit Agreement dated as     Reference is made to Exhibit 10(i)A of
                                           of July 23, 1996 among National Service      registrant's Form 10-Q for the quarter
                                           Industries, Inc., Certain of its             ended May 31, 1998, which is incorporated
                                           Subsidiaries, Certain Listed Banks,          herein by reference.
                                           Wachovia Bank of Georgia, N.A., as Agent,
                                           and Nationsbank, N.A. (South) and Suntrust
                                           Bank, Atlanta, as Co-Agents

                                    (2)    US$250,000,000 Credit Agreement, dated as    Reference is made to Exhibit (b)(8) of
                                           of July 15, 1999, among National Service     registrant's Schedule 14D-1 as filed with
                                           Industries, Inc., Wachovia Bank, N.A., The   the Commission on June 25, 1999, as
                                           First National Bank of Chicago, Banc One     amended and supplemented by Amendment No.
                                           Capital Markets, Inc., Wachovia              2, filed July 20, 1999, which is
                                           Securities, Inc., Commerzbank AG, New York   incorporated herein by reference.
                                           Branch, ABN Amro, N.V., and the other
                                           banks listed therein.


<PAGE>
Page 18
                                                    INDEX TO EXHIBITS

                                                                                        Page No.

                                    (3)    Commercial Paper Dealer Agreement, dated     Reference is made to Exhibit (b)(4) of
                                           as of July 16, 1999, between National        registrant's Schedule 14D-1 as filed with
                                           Service Industries, Inc. and Goldman,        the Commission on June 25, 1999, as
                                           Sachs & Co.                                  amended and supplemented by Amendment No.
                                                                                        2, filed July 20, 1999, which is
                                                                                        incorporated herein by reference.

                                    (4)    Commercial Paper Dealer Agreement, dated     Reference is made to Exhibit (b)(5) of
                                           as of July 16, 1999, between National        registrant's Schedule 14D-1 as filed with
                                           Service Industries, Inc. and J.P. Morgan     the Commission on June 25, 1999, as
                                           Securities, Inc.                             amended and supplemented by Amendment No.
                                                                                        2, filed July 20, 1999, which is
                                                                                        incorporated herein by reference.

                                    (5)    Commercial Paper Dealer Agreement, dated     Reference is made to Exhibit (b)(6) of
                                           as of July 16, 1999, between National        registrant's Schedule 14D-1 as filed with
                                           Service Industries, Inc. and Wachovia        the Commission on June 25, 1999, as
                                           Securities, Inc.                             amended and supplemented by Amendment No.
                                                                                        2, filed July 20, 1999, which is
                                                                                        incorporated herein by reference.

                                    (6)    Commercial Paper Dealer Agreement, dated     Reference is made to Exhibit (b)(7) of
                                           as of July 16, 1999, between National        registrant's Schedule 14D-1 as filed with
                                           Service Industries, Inc. and The First       the Commission on June 25, 1999, as
                                           National Bank of Chicago.                    amended and supplemented by Amendment No.
                                                                                        2, filed July 20, 1999, which is
                                                                                        incorporated herein by reference.

EXHIBIT 10(iii)A                    Management Contracts and Compensatory
                                    Arrangements:
                                    (1)    (a)Executives' Deferred Compensation Plan    Reference is made to Exhibit 19 of
                                                                                        registrant's Form 10-K for the fiscal
                                                                                        year ended August 31, 1982, which is
                                                                                        incorporated herein by reference.

                                           (b)First Amendment To Executives' Deferred   Reference is made to Exhibit
                                           Compensation Plan, Dated September 21, 1989  10(iii)A(b)-(ii) of registrant's Form
                                                                                        10-K for the fiscal year   ended August
                                                                                        31, 1989, which is incorporated herein by
                                                                                        reference.

                                           (c)Second Amendment to Executives'           Reference is made to Exhibit 10(iii)A(a)
                                           Deferred Compensation Plan, Effective as     of registrant's Form 10-Q for the quarter
                                           of September 1, 1994.                        ended November 30, 1994, which is
                                                                                        incorporated herein by reference.

                                           (d)Amendment No. 3 to Executives' Deferred   Reference is made to Exhibit
                                           Compensation Plan, Dated August 31, 1996     10(iii)A(2)(d) of registrant's Form 10-K
                                                                                        for the fiscal year ended August 31,
                                                                                        1996, which is incorporated herein by
                                                                                        reference.

                                    (2)    (a)Restated and Amended Supplemental         Reference is made to Exhibit
                                           Retirement Plan for Executives of National   10(iii)A(c)-(i) of registrant's Form
                                           Service Industries, Inc.                     10-K for the fiscal year ended August
                                                                                        31, 1993, which is incorporated herein
                                                                                        by reference.

<PAGE>

                                                                                                                            Page 19
                                                    INDEX TO EXHIBITS

                                                                                        Page No.

                                           (b)Amendment to Restated and Amended         Reference is made to Exhibit
                                           Supplemental Retirement Plan for             10(iii)A(a) of registrant's Form 10-Q
                                           Executives of National Service Industries,   for the quarter ended February 28,
                                           Inc.                                         1994, which is incorporated herein by
                                                                                        reference.

                                           (c)Appendix B to Restated and Amended        Reference is made to Exhibit
                                           Supplemental Retirement Plan for             10(iii)A(e) of registrant's Form 10-Q
                                           Executives of National Service Industries,   for the quarter ended February 29,
                                           Inc., Effective February 1, 1996             1996, which is incorporated herein by
                                                                                        reference.

                                           (d)Appendix C to Restated and Amended        Reference is made to Exhibit
                                           Supplemental Retirement Plan for             10(iii)A(d) of registrant's Form 10-Q
                                           Executives of National Service Industries,   for the quarter ended May 31, 1996,
                                           Inc., Effective May 31, 1996                 which is incorporated herein by
                                                                                        reference.

                                           (e)Amendment No. 2 to Restated and Amended   Reference is made to Exhibit
                                           Supplemental Retirement Plan for             10(iii)A(3)(e) of registrant's Form
                                           Executives of National Service Industries,   10-K for the fiscal year ended August
                                           Inc., Dated August 31, 1996                  31, 1996, which is incorporated herein
                                                                                        by reference.

                                           (f)Appendix E to Restated and Amended        44
                                           Supplemental Retirement Plan for Executives
                                           of National Service Industries, Inc.
                                           effective September 18, 1996.

                                           (g) Appendix F to Restated and Amended       45
                                           Supplemental Retirement Plan for Executives
                                           of National Service Industries, Inc.
                                           effective June 1, 1999.

                                    (3)    (a)The National Service Industries, Inc.     Reference is made to Exhibit
                                           Senior Management Benefit Plan, Dated        10(iii)A(f) of registrant's Form 10-K
                                           August 15, 1985                              for the fiscal year ended August 31,
                                                                                        1985, which is incorporated herein by
                                                                                        reference.

                                           (b)First Amendment to National Service       Reference is made to Exhibit
                                           Industries, Inc. Senior Management Benefit   10(iii)A(e)-(ii) of registrant's Form
                                           Plan, Dated September 21, 1989               10-K for the fiscal year ended August
                                                                                        31, 1989, which is incorporated herein
                                                                                        by reference.

                                           (c)Amendment No. 2 to National Service       Reference is made to Exhibit
                                           Industries, Inc. Senior Management Benefit   10(iii)A(d)(iii) of registrant's Form
                                           Plan, Dated September 16, 1994               10-K for the fiscal year ended August
                                                                                        31, 1994, which is incorporated herein
                                                                                        by reference.

                                           (d)Amendment No. 3 to National Service       Reference is made to Exhibit
                                           Industries, Inc.  Senior Management          10(iii)A(4)(d) of registrant's Form
                                           Benefit Plan, Dated August 31, 1996          10-K for the fiscal year ended August
                                                                                        31, 1996, which is incorporated herein
                                                                                        by reference.


<PAGE>
Page 20
                                                    INDEX TO EXHIBITS

                                                                                        Page No.

                                    (4)    (a)Severance Protection Agreement between    Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(h) of registrant's Form 10-K
                                           David Levy                                   for the fiscal year ended August 31,
                                                                                        1989, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment to Severance Protection         Reference is made to Exhibit
                                           Agreement between National Service           10(iii)A(5)(b) of registrant's Form
                                           Industries, Inc. and David Levy, Dated       10-K for the fiscal year ended August
                                           August 31, 1996                              31, 1996, which is incorporated herein
                                                                                        by reference.

                                    (5)    (a)Severance Protection Agreements between   Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(c) of registrant's Form 10-Q
                                           (i)  James S. Balloun (February 1, 1996)     for the quarter ended February 29,
                                           (ii) Stewart A. Searle III (June 19, 1996)   1996, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment to Severance Protection         Reference is made to Exhibit
                                           Agreements, Dated August 31, 1996            10(iii)A(6)(b) of registrant's Form
                                                                                        10-K for the fiscal year ended August
                                                                                        31, 1996, which is incorporated herein
                                                                                        by reference.

                                    (6)    (a)Bonus Letter Agreements between           Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(j) of registrant's Form 10-K
                                           (i)   James S. Balloun (February 1, 1996)    for the fiscal year ended August 31,
                                           (ii)  David Levy (October 1, 1989)           1989, and to Exhibit 10(iii)A(d) of the
                                           (iii) Stewart A. Searle III (June 19, 1996)  registrant's Form 10-Q for the quarter
                                                                                        ended February 29, 1996, which are
                                                                                        incorporated herein by reference.

                                           (b)Supplemental Letter Agreement, Dated      Reference is made to Exhibit
                                           August 31, 1996                              10(iii)A(7)(b) of registrant's Form
                                                                                        10-K for the fiscal year ended August
                                                                                        31, 1996, which is incorporated herein
                                                                                        by reference.

                                    (7)    (a)Long-Term Incentive Program, Dated        Reference is made to Exhibit
                                           September 20, 1989                           10(iii)A(k) of registrant's Form 10-K
                                                                                        for the fiscal year ended August 31,
                                                                                        1989, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment No. 1 to Long-Term Incentive    Reference is made to Exhibit
                                           Program, Dated September 21, 1994            10(iii)A(h)(ii)  of registrant's Form
                                                                                        10-K for the fiscal year ended August
                                                                                        31, 1994, which is incorporated herein
                                                                                        by reference.


<PAGE>
                                                                                                                            Page 21
                                                    INDEX TO EXHIBITS

                                                                                        Page No.

                                    (8)    Incentive Stock Option Agreements between    Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(1)  of registrant's Form 10-K
                                           (a)   David Levy                             for the fiscal year ended August 31,
                                           (b)   Stewart A. Searle III                  1989, which is incorporated herein by
                                           (c)   Brock A. Hattox                        reference.

                                    (9)    Nonqualified Stock Option Agreement for      Reference is made to Exhibit
                                           Corporate Officers between National          10(iii)A(j)  of registrant's Form 10-K
                                           Service Industries, Inc. and                 for the fiscal year ended August 31,
                                           (a)   David Levy                             1992, which is incorporated herein by
                                           (b)   Brock A. Hattox                        reference.

                                    (10)   Nonqualified Stock Option agreement for      Reference is made to Exhibit
                                           Corporate Officers Effective Beginning       10(iii)A(k)  of registrant's Form 10-K
                                           September 21, 1994 between National          for the fiscal year ended August 31,
                                           Service Industries, Inc. and David Levy      1994, which is incorporated herein by
                                                                                        reference.

                                    (11)   (a)Benefits Protection Trust Agreement       Reference is made to Exhibit
                                           Dated July 5, 1990, between National         10(iii)A(n)  of registrant's Form 10-K
                                           Service Industries, Inc. and Wachovia Bank   for the fiscal year ended August 31,
                                           and Trust Company                            1990, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment to Benefits Protection Trust    Reference is made to Exhibit
                                           Agreement between National Service           10(iii)A(12)(c) of registrant's Form
                                           Industries, Inc. and Wachovia Bank and       10-K for the fiscal year ended August
                                           Trust Company and Adoption, Dated August     31, 1996, which is incorporated herein
                                           31, 1996                                     by reference.

                                           (c)Amendment No. 2 to Benefits Protection    Reference is made to Exhibit
                                           Trust Agreement between National Service     10(iii)A(3) of registrant's Form 10-Q
                                           Industries, Inc. and Wachovia Bank and       for the quarter ended November 30,
                                           Trust Company, Dated September 23, 1997      1997, which is incorporated herein by
                                                                                        reference.

                                           (d)Amended Schedule 1 of Benefits            Reference is made to Exhibit
                                           Protection Trust Agreement between           10(iii)A(4) of registrant's Form 10-Q
                                           National Service Industries, Inc. and        for the quarter ended November 30,
                                           Wachovia Bank and Trust Company, Dated       1997, which is incorporated herein by
                                           September 23, 1997                           reference.

                                           (e)Amendment No. 3 to Benefits Protection    Reference is made to Exhibit
                                           Trust Agreement between National Service     10(iii)A(4) of registrant's Form 10-Q
                                           Industries, Inc. and Wachovia Bank, N.A.     for the quarter ended November 30,
                                           (formerly Wachovia Bank and Trust            1998, which is incorporated herein by
                                           Company), Dated January 6, 1999.             reference.

                                    (12)   (a)Executive Benefits Trust Agreement        Reference is made to Exhibit
                                           Dated July 5, 1990, between National         10(iii)A(o) of registrant's Form 10-K
                                           Service Industries, Inc. and Wachovia Bank   for the fiscal year ended August 31,
                                           and Trust Company                            1990, which is incorporated herein by
                                                                                        reference.

<PAGE>
Page 22
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                           (b)Amendment to Executive Benefits Trust     Reference is made to Exhibit
                                           Agreement between National Service           10(iii)A(13) of registrant's Form 10-K
                                           Industries, Inc. and Wachovia Bank and       for the fiscal year ended August 31,
                                           Trust Company and Adoption, Dated August     1996, which is incorporated herein by
                                           31, 1996                                     reference.

                                           (c)Amended Schedule 1 of Executive           Reference is made to Exhibit
                                           Benefits Trust Agreement between National    10(iii)A(5) of registrant's Form 10-Q
                                           Service Industries, Inc. and Wachovia        for the quarter ended November 30,
                                           Bank, N.A. (formerly Wachovia Bank and       1997, which is incorporated herein by
                                           Trust Company), Dated September 23, 1997     reference.

                                           (d)Amendment No. 2 to Executive Benefits     Reference is made to Exhibit
                                           Trust Agreement between National Service     10(iii)A(5) of registrant's Form 10-Q
                                           Industries, Inc. and Wachovia Bank, N.A.     for the quarter ended November 30,
                                           (formerly Wachovia Bank and Trust            1998, which is incorporated herein by
                                           Company), Dated January 6, 1999.             reference.

                                    (13)   (a)National Service Industries, Inc. 1992    Reference is made to Exhibit
                                           Nonemployee Directors' Stock Option Plan,    10(iii)A(o) of registrant's Form 10-K
                                           Effective September 16, 1992                 for the fiscal year ended August 31,
                                                                                        1992, which is incorporated herein by
                                                                                        reference.

                                           (b)First Amendment to the National Service   Reference is made to Exhibit
                                           Industries, Inc. 1992 Nonemployee            10(iii)A(13)(b) of registrant's Form
                                           Directors' Stock Option Plan, Dated March    10-K for the fiscal year ended August
                                           24, 1998                                     31, 1998, which is incorporated herein
                                                                                        by reference.

                                    (14)   Nonemployee Directors' Stock Option          Reference is made to Exhibit
                                           Agreement between National Service           10(iii)A(q) of registrant's Form 10-K
                                           Industries, Inc. and                         for the fiscal year ended August 31,
                                           (a)   John L. Clendenin                      1994, which is incorporated herein by
                                           (b)   Robert M. Holder, Jr.                  reference.
                                           (c)   James C. Kennedy
                                           (d)   Bernard Marcus
                                           (e)   John G. Medlin, Jr.
                                           (f)   Dr. Betty L. Siegel
                                           (g)   Barrie A. Wigmore
                                           (h)   Thomas C. Gallagher
                                           (i)   Charles W. McCall
                                           (j)   Herman J. Russell
                                           (k)   Samuel A. Nunn

                                    (15)   (a)National Service Industries, Inc.         Reference is made to Exhibit
                                           Executive Savings Plan, Effective            10(iii)A(s) of registrant's Form 10-K
                                           September 1, 1994                            for the fiscal year ended August 31,
                                                                                        1994, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment No. 1 to National Service       Reference is made to Exhibit
                                           Industries, Inc. Executive Savings Plan,     10(iii)A(17)(b) of registrant's Form
                                           Dated August 31, 1996                        10-K for the fiscal year ended August
                                                                                        31, 1996, which is incorporated herein
                                                                                        by reference.

<PAGE>

                                                                                                                         Page 23
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                    (16)   Nonqualified Stock Option Agreement          Reference is made to Exhibit
                                           Effective January 3, 1996 between National   10(iii)A(b) of  registrant's Form 10-Q
                                           Service Industries, Inc. and James S.        for the quarter ended February 28,
                                           Balloun                                      1996, which is incorporated herein by
                                                                                        reference.

                                    (17)   (a)National Service Industries, Inc.         Reference is made to Exhibit
                                           Nonemployee Director Deferred Stock Unit     10(iii)A(26) of registrant's Form 10-K
                                           Plan, Effective June 1, 1996                 for the fiscal year ended August 31,
                                                                                        1996, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment No. 1 to National Service       Reference is made to Exhibit
                                           Industries, Inc. Nonemployee Director        10(iii)A(6) of registrant's Form 10-Q
                                           Deferred Stock Unit Plan, Effective          for the quarter ended November 30,
                                           December 1, 1997                             1997, which is incorporated herein by
                                                                                        reference.

                                           (c)Amendment No. 2 to National Service       Reference is made to Exhibit
                                           Industries, Inc. Nonemployee Director        10(iii)A(19)(c) of registrant's Form
                                           Deferred Stock Unit Plan, Effective          10-K for the fiscal year ended August
                                           December 31, 1997                            31, 1998, which is incorporated herein
                                                                                        by reference.

                                    (18)   Employment Letter Agreement between          Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(28) of registrant's Form 10-K
                                           Brock A. Hattox, Dated August 26, 1996       for the fiscal year ended August 31,
                                                                                        1996, which is incorporated herein by
                                                                                        reference.

                                    (19)   Incentive Stock Option Agreement Effective   Reference is made to Exhibit
                                           Beginning September 17, 1996 between         10(iii)A(5) of registrant's Form 10-Q
                                           National Service Industries, Inc. and        for the quarter ended November 30,
                                           (a)   James S. Balloun                       1996, which is incorporated herein by
                                           (b)   David Levy                             reference.
                                           (c)   Stewart A. Searle III

                                    (20)   Nonqualified Stock Option Agreement for      Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(6) of registrant's Form 10-Q
                                           September 17, 1996 between National          for the quarter ended November 30,
                                           Service Industries, Inc. and                 1996, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   David Levy
                                           (c)   Stewart A. Searle III
                                           (d)   Brock A. Hattox

                                    (21)   (a)National Service Industries, Inc.         Reference is made to Exhibit
                                           Long-Term Achievement Incentive Plan,        10(iii)A(7) of registrant's Form 10-Q
                                           Effective September 17, 1996                 for the quarter ended November 30,
                                                                                        1996, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment No. 1 to National Service       Reference is made to Exhibit
                                           Industries, Inc. Long-Term Achievement       10(iii)A(9) of registrant's Form 10-Q
                                           Incentive Plan, Dated April 7, 1999          for the quarter ended May 31, 1999,
                                                                                        which is incorporated herein by
                                                                                        reference.

<PAGE>
Page 24
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                    (22)   (a)Aspiration Achievement Incentive Award    46
                                           Agreements for the Performance Cycle
                                           beginning September 1, 1996 between
                                           National Service Industries, Inc. and
                                           (i)    James S. Balloun
                                           (ii)   Brock A. Hattox
                                           (iii)  David Levy
                                           (iv)   Stewart A. Searle III

                                           [refiled to disclose confidential
                                           information previously omitted and filed
                                           separately with the Securities and
                                           Exchange Commission]

                                           (b) Amendment of  Aspiration Achievement     Reference is made to Exhibit
                                           Incentive Award Agreement and Election       10(iii)A(8) of registrant's Form 10-Q
                                           Form for Performance Cycle  Ending August    for the quarter ended May 31, 1999,
                                           31, 1999 between National Service            which is incorporated herein by
                                           Industries, Inc. and:                        reference.
                                           (a)   James S. Balloun
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                    (23)   (a)National Service Industries, Inc.         Reference is made to Exhibit
                                           Supplemental Deferred Savings Plan,          10(iii)A(9) of registrant's Form 10-Q
                                           Effective September 18, 1996                 for the quarter ended November 30,
                                                                                        1996, which is incorporated herein by
                                                                                        reference.

                                           (b)Amendment No. 1 to National Service       61
                                           Industries, Inc. Supplemental Deferred
                                           Savings Plan, Dated December 29, 1997

                                    (24)   Stock Option Agreement for Nonemployee       Reference is made to Exhibit 10(iii)A
                                           Directors Dated March 19, 1997 between       of registrant's Form 10-Q for the
                                           National Service Industries, Inc. and        quarter ended May 31, 1997, which is
                                           (a)   John L. Clendenin                      incorporated herein by reference.
                                           (b)   Samuel A. Nunn

                                    (25)   Employment Letter Agreement between          Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(2) of registrant's Form 10-Q
                                           James S. Balloun, Dated February 1, 1996     for the quarter ended November 30,
                                                                                        1997, which is incorporated herein by
                                           [refiled to disclose confidential            reference.
                                           information previously omitted and filed
                                           separately with the Securities and
                                           Exchange Commission]

                                    (26)   Incentive Stock Option Agreement Effective   Reference is made to Exhibit
                                           Beginning September 23, 1997 between         10(iii)A(7) of registrant's Form 10-Q
                                           National Service Industries, Inc. and        for the quarter ended November 30,
                                           (a)   James S. Balloun                       1997, which is incorporated herein by
                                           (b)   Brock A. Hattox                        reference.
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III


<PAGE>
                                                                                                                         Page 25
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                    (27)   Nonqualified Stock Option Agreement For      Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(8) of registrant's Form 10-Q
                                           September 23, 1997 between National          for the quarter ended November 30,
                                           Service Industries, Inc. and                 1997, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                    (28)   Aspiration Achievement Incentive Award       Reference is made to Exhibit
                                           Agreements for the Performance Cycle         10(iii)A(9) of registrant's Form 10-Q
                                           beginning September 1, 1997 between          for the quarter ended November 30,
                                           National Service Industries, Inc. and        1997, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                           [a confidential portion of which has been
                                           omitted and filed separately with the
                                           Securities and Exchange Commission]

                                    (29)   National Service Industries, Inc.            Reference is made to Exhibit
                                           Management Compensation and Incentive Plan   10(iii)A(31) of registrant's Form 10-K
                                           as Amended and Restated, Effective as of     for the fiscal year ended August 31,
                                           September 1, 1998.                           1998, which is incorporated herein by
                                                                                        reference.

                                    (30)   Incentive Stock Option Agreement for         Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(1) of registrant's Form 10-Q
                                           September 22, 1998 between National          for the quarter ended November 30,
                                           Service Industries, Inc. and                 1998, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                    (31)   Nonqualified Stock Option Agreement for      Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(2) of registrant's Form 10-Q
                                           September 22, 1998 between National          for the quarter ended November 30,
                                           Service Industries, Inc. and                 1998, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                    (32)   Aspiration Achievement Incentive Award       Reference is made to Exhibit
                                           Agreements for the Performance Cycle         10(iii)A(3) of registrant's Form 10-Q
                                           beginning September 1, 1998 between          for the quarter ended November 30,
                                           National Service Industries, Inc. and        1998, which is incorporated herein by
                                           (a)   James S. Balloun                       reference.
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III

                                           [a confidential portion of which has been
                                           omitted and filed separately with the
                                           Securities and Exchange Commission]


<PAGE>
Page 26
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                    (33)   Employment Letter Agreement between          Reference is made to Exhibit
                                           National Service Industries, Inc. and        10(iii)A(1) of registrant's Form 10-Q
                                           George H. Gilmore, Jr., Dated May 5, 1999.   for the quarter ended May 31, 1999,
                                                                                        which is incorporated herein by
                                                                                        reference.

                                    (34)   Severance Protection Agreements between      64
                                           National Service Industries, Inc. and
                                           (a)   Brock A. Hattox (September 9, 1996)
                                           (b)   George H. Gilmore, Jr. (June 1, 1999)

                                    (35)   Bonus Letter Agreements between National     80
                                           Service Industries, Inc. and
                                           (a)   Brock A. Hattox (September 9, 1996)
                                           (b)   George H. Gilmore, Jr. (June 1, 1999)

                                    (36)   Incentive Stock Option Agreement for         Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(4) of registrant's Form 10-Q
                                           June 1, 1999 between National Service        for the quarter ended May 31, 1999,
                                           Industries, Inc. and George H. Gilmore, Jr.  which is incorporated herein by
                                                                                        reference.

                                    (37)   Nonqualified Stock Option Agreement for      Reference is made to Exhibit
                                           Executive Officers Effective Beginning       10(iii)A(5) of registrant's Form 10-Q
                                           June 1, 1999 between National Service        for the quarter ended May 31, 1999,
                                           Industries, Inc. and George H. Gilmore, Jr.  which is incorporated herein by
                                                                                        reference.

                                    (38)   Aspiration Achievement Incentive Award       Reference is made to Exhibit
                                           Agreement for the Performance Cycle          10(iii)A(6) of registrant's Form 10-Q
                                           beginning September 1, 1997 between          for the quarter ended May 31, 1999,
                                           National Service Industries, Inc. and        which is incorporated herein by
                                           George H. Gilmore, Jr., Dated June 1, 1999.  reference.

                                           [a confidential portion of which has been
                                           omitted and filed separately with the
                                           Securities and Exchange Commission]

                                    (39)   Aspiration Achievement Incentive Award       Reference is made to Exhibit
                                           Agreement for the Performance Cycle          10(iii)A(7) of registrant's Form 10-Q
                                           beginning September 1, 1998 between          for the quarter ended May 31, 1999,
                                           National Service Industries, Inc. and        which is incorporated herein by
                                           George H. Gilmore, Jr., Dated June 1, 1999.  reference.

                                           [a confidential portion of which has been
                                           omitted and filed separately with the
                                           Securities and Exchange Commission]


<PAGE>
                                                                                                                         Page 27
                                                        INDEX TO EXHIBITS

                                                                                        Page No.

                                    (40)   Aspiration Achievement Incentive Award       83
                                           Agreements for the Performance Cycle
                                           beginning September 1, 1999 between
                                           National Service Industries, Inc. and
                                           (a)   James S. Balloun
                                           (b)   Brock A. Hattox
                                           (c)   David Levy
                                           (d)   Stewart A. Searle III
                                           (e)   George H. Gilmore, Jr.

                                           [a confidential portion of which has been
                                           omitted and filed separately with the
                                           Securities and Exchange Commission]

EXHIBIT 12                                 Ratio of Earnings to Fixed Charges           Reference is made to Exhibit 12 of
                                                                                        registrant's Form 10-Q for the quarter
                                                                                        ended November 30, 1998, which is
                                                                                        incorporated herein by reference.

EXHIBIT 13                                 Information Incorporated by Reference from   101
                                           Annual Report for the Year Ended August
                                           31, 1999

EXHIBIT 21                                 List of Subsidiaries                         125

EXHIBIT 23                                 Consent of Independent Public Accountants    126

EXHIBIT 24                                 Powers of Attorney                           127

EXHIBIT 27                                 Financial Data Schedule for the Year Ended   139
                                           August 31, 1999
</TABLE>


Page 28
                                                                    Exhibit 3(c)


                         NATIONAL SERVICE INDUSTRIES, INC.

                                    BY - LAWS

                     (as amended and restated July 7, 1999)

                            (A Delaware Corporation)


                                   ARTICLE ONE
                                OFFICES AND AGENT


         1.1  Registered   Office  and  Agent.  The  registered  office  of  the
Corporation  within the State of  Delaware  shall be in the City of  Wilmington,
County of New Castle,  and the name of the registered agent in charge thereof is
The Corporation Trust Company.

         1.2 Other  Offices.  In addition to its  registered  office  within the
State of Delaware,  the  Corporation may also have offices at such other places,
both within and without the State of Delaware,  as the Board of  Directors  may,
from time to time  determine or the business of the  Corporation  may require or
make desirable.


                                   ARTICLE TWO
                             STOCKHOLDERS' MEETINGS


         2.1  Place  of  Meetings.  All  meetings  of the  stockholders  for the
election of directors or for any other purpose shall be held at any place either
within or without the State of Delaware as shall be designated from time to time
by the Board of Directors or, if it fails to act, the Chairman of the Board,  or
if he fails to act, the President,  and shall be stated in the notice of meeting
or a duly executed waiver thereof.

         2.2 Quorum,  Adjournment.  The holders of one-third of the voting power
of the stock of the Corporation issued and outstanding and entitled to vote at a
meeting  of  stockholders,  present  in person or  represented  by proxy,  shall
constitute a quorum at all meetings of the  stockholders  for the transaction of
business except as otherwise provided by the Delaware General Corporation Law or
by the Corporation's Restated Certificate of Incorporation, as amended from time
to time  ("Certificate of  Incorporation").  If, however,  a quorum shall not be
present or  represented  at any meeting of the  stockholders,  the  stockholders
entitled to vote  thereat  shall have the power to adjourn the meeting from time
to time,  without notice other than announcement at the meeting,  until a quorum
shall be present.  At such adjourned meeting at which a quorum shall be present,
any business may be transacted  which might have been  transacted at the meeting
as originally  called.  If the  adjournment is for more than thirty days, or, if
after  adjournment a new record date is set, a notice of the  adjourned  meeting
shall be given to each stockholder of record entitled to vote at the meeting.
<PAGE>
                                                                         Page 29
                                                                    Exhibit 3(c)


    2.3 Conduct of Meetings. At each meeting of stockholders,  the Chairman
of the Board shall act as chairman of the  meeting.  In the absence or inability
or refusal to act of the Chairman of the Board,  the Vice Chairman of the Board,
or if a Vice Chairman has not been elected, the President, shall act as chairman
of the meeting.  The Secretary or, in his absence,  inability or refusal to act,
such person as the chairman of the meeting  shall appoint shall act as secretary
of the meeting and keep the minutes thereof.

         2.4 Order of  Business.  The order of business  at all  meetings of the
stockholders shall be as determined by the chairman of the meeting.

         2.5   Voting.   Except  as   otherwise   provided  by  statute  or  the
Corporation's Certificate of Incorporation,  each stockholder of the Corporation
shall be entitled at each meeting of  stockholders to one vote for each share of
capital  stock  of  the  Corporation  standing  in  his  name  on  the  list  of
stockholders  of the  Corporation  on the record date fixed as provided in these
By-Laws, as amended from time to time ("By-Laws").  Each stockholder entitled to
vote at any meeting of stockholders  may authorize  another person or persons to
act for him by a proxy which is in writing or is  transmitted  as  permitted  by
law, including,  without  limitation,  electronically,  via telegram,  internet,
interactive  voice response  system,  or other means of electronic  transmission
executed or authorized by such stockholders or his  attorney-in-fact and bearing
a date not  more  than  three  (3)  years  prior to said  meeting,  unless  said
instrument  provides for a longer  period.  Any such proxy shall be delivered to
the secretary of the meeting at or prior to the time  designated in the order of
business for so delivering such proxies.  Any proxy  transmitted  electronically
shall set forth  information from which it can be determined by the secretary or
voting inspector of the meeting that such electronic transmission was authorized
by the  stockholder.  At all  meetings  of  stockholders  for  the  election  of
directors a plurality of the votes cast shall be sufficient to elect.  All other
elections  and  questions  shall,  unless  otherwise  provided  by law or in the
Corporation's  Certificate of Incorporation or these By-Laws,  be decided by the
vote of the holders of a majority of the outstanding shares of stock entitled to
vote thereon  present in person or by proxy at the meeting.  Unless  required by
statute, or determined by the chairman of the meeting to be advisable,  the vote
on any question need not be by ballot. On a vote by ballot, each ballot shall be
signed by the stockholder  voting,  or by his proxy, if there be such proxy, and
shall state the number of shares voted.

         2.6 List of Stockholders.  A complete list of the stockholders entitled
to vote at each meeting of stockholders,  arranged in alphabetical  order,  with
the  address of each,  and the number of voting  shares  held by each,  shall be
prepared by the  Secretary  at least ten days before  every  meeting.  Such list
shall be open to the examination of any stockholder,  for any purpose germane to
the meeting,  during ordinary  business hours, for a period of at least ten days
prior to the meeting,  either at a place within the city where the meeting is to
be held, which place shall be specified in the notice of the meeting, or, if not
so specified,  at the place where the meeting is to be held. The list shall also
be produced and kept at the time and place of the meeting  during the whole time
thereof, and may be inspected by any stockholder who is present.

         2.7  Inspectors.  The Board of Directors may, in advance of any meeting
<PAGE>
Page 30
                                                                    Exhibit 3(c)


of  stockholders,  appoint one or more  inspectors to act at such meeting or any
adjournment  thereof. If any of the inspectors so appointed shall fail to appear
or act, the chairman of the meeting shall, or if inspectors  shall not have been
appointed, the chairman of the meeting may, appoint one or more inspectors. Each
inspector, before entering upon the discharge of his duties, shall take and sign
an oath  faithfully  to execute the duties of  inspector  at such  meeting  with
strict  impartiality  and according to the best of his ability.  The  inspectors
shall  determine  the  number  of  shares of  capital  stock of the  Corporation
outstanding  and the voting power of each,  the number of shares  represented at
the meeting,  the existence of a quorum, and the validity and effect of proxies,
and shall receive votes, ballots or consents,  hear and determine all challenges
and questions  arising in connection with the right to vote,  count and tabulate
all votes,  ballots or consents,  determine the results, and do such acts as are
proper to conduct the  election or vote with  fairness to all  stockholders.  On
request of the chairman of the meeting,  the  inspectors  shall make a report in
writing of any challenge, request or matter determined by them and shall execute
a certificate of any fact found by them. No director or candidate for the office
of director  shall act as an inspector of an election of  directors.  Inspectors
need not be stockholders.

         2.8 Annual  meeting.  The Annual  Meeting  of the  Stockholders  of the
Corporation  ("Annual  Meeting")  shall be held at such time and on such date as
shall be  designated  by the Board of  Directors  and  stated  in the  notice of
meeting. At such meeting,  the stockholders shall elect directors as provided in
the  Corporation's  Certificate of Incorporation  and By-Laws and shall transact
such other business as may properly come before the meeting.

         2.9 Notice of Annual Meeting. Except as otherwise expressly required by
statute,  written notice of the Annual Meeting stating the date,  place and time
of the meeting shall be given to each stockholder  entitled to vote thereat, not
less than ten nor more than sixty days prior to the date of the meeting.  Notice
is given when deposited in the United States mail, postage prepaid,  directed to
the stockholder at his address as it appears on the records of the  Corporation.
Notice of any  meeting  shall not be  required to be given to any person (i) who
attends such meeting,  except when such person  attends the meeting in person or
by proxy for the express purpose of objecting,  at the beginning of the meeting,
to the transaction of any business because the meeting is not lawfully called or
convened, or (ii) who, either before or after the meeting, shall submit a signed
written  waiver of notice,  in person or by proxy.  Neither  the  business to be
transacted  at, nor the purpose of, an Annual  Meeting  need be specified in any
written waiver of notice.

         2.10 Notice of Stockholder  Proposals.  (a) At an Annual Meeting,  only
such business shall be conducted,  and only such proposals  shall be acted upon,
as shall have been brought before the Annual Meeting (i) by, or at the direction
of, the Board of Directors or (ii) by any  stockholder  of the  Corporation  who
complies with the notice  procedures set forth in this Section of these By-Laws.
For a proposal to be properly brought before an Annual Meeting by a stockholder,
the  stockholder  must have  given  timely  notice  thereof  in  writing  to the
Secretary  of the  Corporation.  To be timely,  a  stockholder's  notice must be
delivered to, or mailed and received at, the principal  executive offices of the
Corporation  not less than sixty (60) days nor more than  ninety (90) days prior
<PAGE>
                                                                         Page 31
                                                                    Exhibit 3(c)


to the scheduled Annual Meeting,  regardless of any postponements,  deferrals or
adjournments of that meeting to a later date;  provided,  however,  that if less
than seventy (70) days'  notice or prior  public  disclosure  of the date of the
scheduled  Annual  Meeting  is given or made,  notice by the  stockholder  to be
timely must be so  delivered or received not later than the close of business on
the tenth  (10th) day  following  the earlier of the day on which such notice of
the date of the  scheduled  Annual  Meeting  was mailed or the day on which such
public  disclosure was made. A  stockholder's  notice to the Secretary shall set
forth as to each  matter the  stockholder  proposes  to bring  before the Annual
Meeting (i) a brief description of the proposal desired to be brought before the
Annual  Meeting  and the  reasons  for  conducting  such  business at the Annual
Meeting,  (ii) the name and address, as they appear on the Corporation's  books,
of the stockholder  proposing such business and any other  stockholders known by
such  stockholder to be supporting such proposal,  (iii) the class and number of
shares  of  the  Corporation's   stock  which  are  beneficially  owned  by  the
stockholder on the date of such stockholder notice and by any other stockholders
known by such  stockholder  to be  supporting  such proposal on the date of such
stockholder  notice,  and (iv) any financial interest of the stockholder in such
proposal.

                  (b) If the presiding officer of the Annual Meeting  determines
that a stockholder  proposal was not made in  accordance  with the terms of this
Section,  he shall so declare at the Annual Meeting and any, such proposal shall
not be acted upon at the Annual Meeting.

                  (c) This  provision  shall not prevent the  consideration  and
approval or disapproval at the Annual Meeting of reports of officers,  directors
and committees of the Board of Directors,  but, in connection with such reports,
no business shall be acted upon at such Annual Meeting unless stated,  filed and
received as herein provided.

         2.11 Special Meetings.  Special meetings of the stockholders  ("Special
Meetings"),  for any purpose or purposes, unless otherwise prescribed by statute
or by the  Certificate of  Incorporation,  may be called by the Chief  Executive
Officer,  and shall be called by the  President  or  Secretary at the request in
writing of a majority of the Board of  Directors.  Such request  shall state the
purpose or purposes of the proposed meeting.  Business transacted at all Special
Meetings shall be confined to the purposes stated in the notice of meeting.

         2.12 Notice of Special Meetings. Except as otherwise expressly required
by statute,  written notice of a special meeting, stating the date, time, place,
and purpose or purposes thereof,  shall be given to each stockholder entitled to
vote thereat not less than ten nor more than sixty days prior to the date of the
meeting.  Notice is given when  deposited  in the United  States  mail,  postage
prepaid, directed to the stockholder at his address as it appears on the records
of the  Corporation.  Notice of any meeting shall not be required to be given to
any person who attends such meeting, except when such person attends the meeting
in person or by proxy for the express purpose of objecting,  at the beginning of
the  meeting,  to the  transaction  of any  business  because the meeting is not
lawfully called or convened,  or who, either before or after the meeting,  shall
submit a signed  written  waiver of notice,  in person or by proxy.  Neither the
<PAGE>
Page 32
                                                                    Exhibit 3(c)


business to be  transacted  at, nor the purpose  of, a Special  Meeting  need be
specified in any written waiver of notice.


                                  ARTICLE THREE
                               BOARD OF DIRECTORS


         3.1 General Powers.  The business and affairs of the Corporation  shall
be managed by or be under the direction of the Board of Directors.  The Board of
Directors may exercise all such authority and powers of the  Corporation  and do
all such  lawful  acts and  things as are not by  statute  or the  Corporation's
Certificate   of   Incorporation   directed  or  required  to  be  done  by  the
stockholders.

         3.2  Number,  Qualification,  Term of Office.  The number of  directors
which constitute the entire Board of Directors of the Corporation shall be fixed
by  resolution  of the Board of  Directors  from time to time,  but shall in any
event be not less than seven nor more than  fifteen.  Any decrease in the number
of  directors  shall be  effective  at the time of the  next  succeeding  Annual
Meeting  unless  there shall be  vacancies in the Board of Directors at the time
the Board  effects  such  decrease,  in which  case  such  decrease  may  become
effective at any time prior to the next succeeding  Annual Meeting to the extent
of the  number  of  vacancies.  Directors  need not be  stockholders.  Except as
provided in these By-Laws,  directors  shall be elected at the Annual Meeting or
at a Special Meeting called for such purpose, and each director shall be elected
to hold office until a successor shall be elected and qualify.

         3.3 Election of  Directors.  Nominations  for the election of directors
may be made by the Board of Directors or a nominating committee appointed by the
Board of  Directors  or by any  stockholder  entitled to vote in the election of
directors  generally.  However, any stockholder entitled to vote in the election
of  directors  generally  may  nominate  one or more  persons  for  election  as
directors at a meeting only if written  notice of such  stockholder's  intent to
make such nomination or nominations has been given,  either by personal delivery
or by United States mail,  postage prepaid,  to the Secretary of the Corporation
not later than (i) with respect to an election to be held at an Annual  Meeting,
ninety  (90) days prior to the  anniversary  date of the  immediately  preceding
Annual  Meeting;  and (ii) with  respect to an  election to be held at a Special
Meeting for the election of directors, the close of business on the tenth (10th)
day  following  the date on  which  notice  of such  meeting  is first  given to
stockholders.  Each such notice shall set forth: (A) the name and address of the
stockholder  who intends to make the  nomination and of the person or persons to
be nominated; (B) a representation that the stockholder is a holder of record of
stock of the Corporation  entitled to vote at such meeting and intends to appear
in person or by proxy at the meeting to nominate the person or persons specified
in the notice;  (C) a description of all arrangements or understandings  between
the  stockholder  and each nominee and any other person or persons  (naming such
person or persons)  pursuant to which the  nomination or  nominations  are to be
made by the  stockholder;  (D) such other  information  regarding  each  nominee
proposed  by such  stockholder  as would be  required  to be included in a proxy
statement  filed  pursuant to the proxy  rules of the  Securities  and  Exchange
<PAGE>
                                                                         Page 33
                                                                    Exhibit 3(c)


Commission as then in effect;  and (E) the consent of each nominee to serve as a
director of the Corporation if so elected.  The presiding officer of the meeting
shall refuse to acknowledge  the nomination of any person not made in compliance
with the foregoing procedure.  The vote necessary to elect directors shall be as
set forth in these By-Laws including,  without  limitation,  Section 2.5 hereof,
unless otherwise required by the Delaware General Corporation Law.

         3.4  Vacancies.   Unless  otherwise   provided  in  the   Corporation's
Certificate of  Incorporation  (or by resolution of the Board of Directors,  any
vacancy in the Board of  Directors,  whether  arising  from death,  resignation,
removal, or any other cause, and any newly created  directorship  resulting from
an  increase  in the  number  of  directors,  shall be filled  exclusively  by a
majority of the directors then in office, although less than a quorum, or by the
sole  remaining  director,  and shall not be  filled by the  stockholders.  Each
director  so  elected  shall hold  office  until his  successor  shall have been
elected and qualified.

         3.5  Resignations.  Any director of the  Corporation  may resign at any
time by giving written notice of his  resignation to the  Corporation.  Any such
resignation shall take effect at the time specified therein or, if the time when
it shall become effective shall not be specified  therein,  immediately upon its
receipt.  Unless otherwise specified therein, the acceptance of such resignation
shall not be necessary to make it effective.

         3.6 Committees. (a) The Board of Directors may, by resolution passed by
a majority of the entire Board of Directors,  designate one or more  committees,
including an executive  committee,  each  committee to consist of one or more of
the  directors of the  Corporation.  The Board of Directors may designate one or
more directors as alternate members of any committee, who may replace any absent
or  disqualified  member at any meeting of the  committee.  In addition,  in the
absence or  disqualification  of a member of a committee,  the member or members
thereof present at any meeting and not disqualified from voting,  whether or not
he or they constitute a quorum,  may  unanimously  appoint another member of the
Board of  Directors  to act at the  meeting  in the place of any such  absent or
disqualified member.

                  (b) Except to the extent  restricted  by the Delaware  General
Corporation Law or the  Corporation's  Certificate of  Incorporation,  each such
committee,  to the extent provided in the resolution creating it, shall have and
may  exercise all the powers and  authority  of the Board of  Directors  and may
authorize the seal of the  Corporation to be affixed to all papers which require
it. Each such  committee  shall serve at the  pleasure of the Board of Directors
and have such name as may be determined from time to time by resolution  adopted
by the Board of  Directors.  Each  committee  shall keep regular  minutes of its
meetings and report the same to the Board of Directors.

                  (c) Except to the extent  restricted  by the Delaware  General
Corporation Law or the Corporation's Certificate of Incorporation, the Executive
Committee,  if any, shall,  when the Board of Directors is not in session,  have
and may exercise  all the powers and  authority of the Board of Directors in the
management of the business and affairs of the  Corporation,  including,  without
<PAGE>
Page 34
                                                                    Exhibit 3(c)


limitation,  the power and  authority to declare a dividend,  to  authorize  the
issuance of stock,  and to adopt a certificate of ownership and merger  pursuant
to Section 253 of the Delaware General Corporation Law.

         3.7  Compensation.  The Board of Directors  shall have authority to fix
the compensation, including fees and reimbursement of expenses, of directors for
services to the Corporation in any capacity.


                                  ARTICLE FOUR
                              MEETINGS OF THE BOARD


         4.1 Annual  Meeting.  The newly elected  Board shall meet,  immediately
after  the  Annual  Meeting  at which  they were  elected,  for the  purpose  of
organization  or otherwise,  and no notice of such meeting shall be necessary to
the newly elected directors in order legally to constitute the meeting, provided
a majority of the whole Board shall be present.

         4.2  Regular  Meetings.  Regular  meetings  of the Board  shall be held
within six (6) weeks  following the end of each fiscal  quarter at such time and
place as the Board of Directors may fix. Notice of regular meetings of the Board
of Directors need not be given.

         4.3 Special  Meetings.  Special  meetings of the Board may be called by
the Chairman of the Board or the President.  Notice of any special meeting shall
be given to each  director  at least  twelve  (12) hours  before the  meeting by
telephone  or by being  personally  delivered or sent by telex,  telecopier,  or
telegraph, or at least three (3) days before the meeting if delivered by mail at
the address at which the  director  is most  likely to be  reached.  Such notice
shall be deemed to be  delivered  when  deposited  in the United  States mail so
addressed,  with  postage  prepaid,  or  when  transmitted  if  sent  by  telex,
telecopier  or  telegraph.  Any  director  may waive  notice of any meeting by a
writing signed by the director entitled to the notice and filed with the minutes
or corporate  records.  The attendance at or  participation of the director at a
meeting shall constitute  waiver of notice of such meeting,  unless the director
at the beginning of the meeting or promptly upon his arrival  objects to holding
the meeting or transacting  business at the meeting.  Neither the business to be
transacted at, nor the purpose of, any meeting of the Board of Directors need be
specified in the notice or waiver of notice of such  meeting.  Special  meetings
shall be called by the  Chairman of the Board,  President  or  Secretary in like
manner and on like notice on the written request of two directors.

         4.4 Place of Meetings.  Unless otherwise specified in the notice of any
meeting,  meetings  of the  Board of  Directors  shall be held at such  place or
places,  within or without the State of Delaware,  as the Board of Directors may
from time to time determine.

         4.5  Quorum  and  Manner  of  Acting.  At all  meetings  of the  Board,
one-third of the total number of directors  shall be necessary and sufficient to
constitute a quorum for the  transaction of business,  and the act of a majority
<PAGE>
                                                                         Page 35
                                                                    Exhibit 3(c)


of the directors  present at any meeting at which there is a quorum shall be the
act of the Board of Directors,  except as may be otherwise specifically provided
by the Delaware  General  Corporation Law or by the Certificate of Incorporation
or by these By-Laws. However, directors attending a meeting at which less than a
quorum is present  shall have the power to adjourn  the  meeting.  Notice of the
time  and  place  of any  such  adjourned  meeting  shall be given to all of the
directors  unless such time and place were announced at the meeting at which the
adjournment  was  taken,  in which case such  notice  shall only be given to the
directors  who were not present  thereat.  At any  adjourned  meeting at which a
quorum  is  present,  any  business  may be  transacted  which  might  have been
transacted at the meeting as originally called.

         4.6 Conduct of Meetings. At each meeting of the Board of Directors, the
Chairman of the Board shall act as chairman of the meeting and preside  thereat.
The  Secretary  or, in his absence,  inability or refusal to act, such person as
the chairman of the meeting  shall appoint shall act as secretary of the meeting
and keep the minutes thereof.

         4.7  Action  by  Consent.   Unless   restricted  by  the  Corporation's
Certificate of  Incorporation,  any action  required or permitted to be taken by
the Board of  Directors  or  committee  may be taken  without  a meeting  if all
members of the Board of Directors or such committee, as the case may be, consent
thereto in writing,  and the  writing or writings  are filed with the minutes of
the proceedings of the Board of Directors or committee, as the case may be.

         4.8  Telephonic   Meeting.   Unless  restricted  by  the  Corporation's
Certificate of Incorporation,  any one or more members of the Board of Directors
or any committee  thereof may participate in a meeting of the Board of Directors
or such committee by means of a conference  telephone or similar  communications
equipment  by means of which all persons  participating  in the meeting can hear
each other. Participation by such means shall constitute presence in person at a
meeting.


                                  ARTICLE FIVE
                                    OFFICERS


         5.1 Offices.  The Board of  Directors,  at its first meeting after each
Annual  Meeting of  Stockholders,  shall elect the officers of the  Corporation,
which shall include the following: Chairman of the Board; President; one or more
Vice  Presidents,  as the Board of Directors  shall  designate;  Secretary;  and
Treasurer.  The Secretary and the Treasurer may be the same person, and any Vice
President  may hold at the same time the office of Secretary  and/or  Treasurer.
The Board may elect one or more Assistant  Secretaries and one or more Assistant
Treasurers as may be necessary or desirable for the business of the Corporation.
The Board may also elect from among its  members a Vice  Chairman  of the Board,
and from among its members or former members, a Chairman Emeritus. The Board may
elect  such other  officers  as it shall  deem  necessary,  who shall hold their
offices for such terms and shall exercise such powers and perform such duties as
shall be determined from time to time by the Board.
<PAGE>
Page 36
                                                                    Exhibit 3(c)


         5.2  Designation  of Chief  Executive  Officer.  The Board of Directors
shall  designate  either  the  Chairman  of the  Board or the  President  of the
Corporation  as the  Chief  Executive  officer  of the  Corporation.  The  Chief
Executive  Officer  shall have  authority  over the  business and affairs of the
Corporation  and  over  all  other   officers,   agents  and  employees  of  the
Corporation, subject to the control and direction of the Board of Directors.

         5.3 Designation of Chief Operating Officer.  The Board of Directors may
designate an officer of the  Corporation as the Chief  Operating  Officer of the
Corporation.  The Chief  Operating  Officer,  if  designated,  shall  manage and
operate the business and affairs of the Corporation,  subject to the control and
direction of the Board of  Directors,  and shall  report to the Chief  Executive
Officer.

         5.4  Compensation.  The salaries of all  officers  shall be fixed by or
pursuant to the direction of the Board of Directors.

         5.5 Tenure and  Removal.  Each  officer of the  Corporation  shall hold
office until his  successor is chosen and  qualifies in his stead,  or until his
death, or until he shall have resigned or been removed, as hereinafter  provided
in these By-Laws. Any officer elected or appointed by the Board of Directors may
be  removed  at any time  with or  without  cause by the  affirmative  vote of a
majority of the Board of Directors.

         5.6 Resignations. Any officer of the Corporation may resign at any time
by  giving  written  notice  of his  resignation  to the  Corporation.  Any such
resignation shall take effect at the time specified therein or, if the time when
it shall become  effective  shall not be  specified  therein,  immediately  upon
receipt.  Unless  otherwise  specified  therein,  the  acceptance  of  any  such
resignation shall not be necessary to make it effective.

         5.7 Vacancies. If the office of any officer becomes vacant by reason of
death,  resignation,  retirement,  disqualification,  removal  from  office,  or
otherwise,  the Board of Directors  may fill each such vacancy for the unexpired
term in respect of which such vacancy occurred.

         5.8  Chairman  of the Board.  (a) The  Chairman  of the Board  shall be
elected from among the members of the Board of Directors and shall be an officer
of the  Corporation.  The Chairman shall preside at all meetings of the Board of
Directors  and of the  stockholders.  The  Chairman  shall have such  powers and
duties as an officer of the  Corporation as provided by these By-Laws and as the
Board of Directors may from time to time prescribe.

                  (b) The Chairman may sign,  execute,  acknowledge and deliver,
in the name and on behalf of the  Corporation,  all stock  certificates,  deeds,
mortgages, bonds, contracts, documents and instruments, except where the signing
thereof  shall be expressly and  exclusively  delegated to some other officer or
agent by the Board of  Directors or by these  By-Laws,  or required by law to be
otherwise signed or executed.

         5.9  Chairman  Emeritus.  The  Board of  Directors  may  elect a former
Chairman of the Board as Chairman  Emeritus.  The Chairman  Emeritus shall be an
<PAGE>
                                                                         Page 37
                                                                    Exhibit 3(c)


honorary  position,   reflecting   outstanding   service  and  devotion  to  the
Corporation.  The Chairman  Emeritus  shall advise and consult with the Board of
Directors,  committees of the Board of Directors,  and the President, on matters
of interest to the Corporation, and shall perform such other duties as the Board
of Directors may from time to time prescribe.

         5.10 Vice Chairman of the Board. The Vice Chairman of the Board, if one
shall have been  elected  from among the  members  of the Board,  shall,  in the
absence of the Chairman or in the event of the  Chairman's  refusal or inability
to act, preside at all meetings of the Board of Directors and stockholders,  and
shall  perform such other duties as the Board of Directors may from time to time
prescribe.

         5.11  President.  (a) The  President  shall have such  powers and shall
perform  such  duties  as are  provided  by these  By-Laws  and as the  Board of
Directors  may  from  time  to  time  prescribe.  The  President  shall,  in the
Chairman's  absence,  inability  or  refusal to act,  perform  the duties of the
Chairman,  other than duties to be performed by the Vice  Chairman (if one shall
have been elected) as  prescribed  under or pursuant to these  By-Laws.  When so
acting,  the President shall have all of the powers of and be subject to all the
restrictions upon the Chairman, including the powers and restrictions applicable
to the Chief Executive Officer if the Chairman serves in that capacity.

                  (b) The President may sign, execute,  acknowledge and deliver,
in the name and on behalf of the  Corporation,  all stock  certificates,  deeds,
mortgages, bonds, contracts, documents and instruments, except where the signing
thereof  shall be expressly and  exclusively  delegated to some other officer or
agent by the Board of  Directors  or by these  By-Laws or  required by law to be
otherwise signed or executed.

         5.12 Vice President. (a) Each Vice President shall have such powers and
be  required  to  perform  such  duties as the Board of  Directors  or the Chief
Executive Officer may from time to time prescribe.

                  (b) The Board of Directors  may  designate  one or more of the
Vice Presidents as Executive Vice  President.  The Executive Vice President (or,
if more than one Executive  Vice  President has been  designated,  the Executive
Vice President  specified by the Board of Directors)  shall,  in the President's
absence,  inability  or  refusal  to  act,  perform  all  of the  duties  of the
President.  When so acting,  the Executive Vice President  shall have all of the
powers  of  and be  subject  to all of  the  restrictions  upon  the  President,
including the powers and restrictions  applicable to the Chief Executive Officer
if the President serves in that capacity.

         5.13  Secretary.  (a) The  Secretary  shall  attend all sessions of the
Board and all  meetings of the  stockholders  and shall record all votes and the
minutes  of all such  proceedings  in a book to be kept for  that  purpose.  The
Secretary  shall  perform  like  duties  for the  Committees  of the Board  upon
requested.  He shall be custodian of the records and the seal of the Corporation
and shall affix and attest the seal to all documents to be executed on behalf of
the Corporation  under its seal. He shall give, or cause to be given,  notice of
all meetings of the  stockholders  and of the Board of Directors,  in accordance
with the  provisions  of these  By-Laws and as required by the Delaware  General
<PAGE>
Page 38
                                                                    Exhibit 3(c)


Corporation  Law, and shall  perform such other duties as the Board of Directors
or the Chief Executive Officer may from time to time prescribe.

                  (b) The Assistant Secretary shall, in the Secretary's absence,
inability  or refusal to act,  perform  the duties of the  Secretary,  and shall
perform  such  other  duties as the Board of  Directors  or the Chief  Executive
Officer may from time to time prescribe.

         5.14 Treasurer.  (a) The Treasurer shall have charge and custody of the
corporate  funds and  securities  and shall keep full and  accurate  accounts of
receipts and  disbursements,  in books belonging to the  Corporation,  and shall
deposit all corporate  monies and other valuable  effects in the name and to the
credit of the Corporation in such depositories as may be designated by the Board
of Directors or pursuant to its direction.

                  (b) The  Treasurer  shall receive and give receipts for monies
due and payable to the Corporation from any source whatsoever and shall disburse
the funds of the  Corporation  as may be  ordered by the  Board,  taking  proper
vouchers  therefor,  and shall render to the  President  and  directors,  at the
regular  meetings of the Board,  or whenever  they may require it, an account of
all of his  transactions  as  Treasurer  and of the  financial  condition of the
Corporation  and in general,  perform  all duties  incident to the office of the
Treasurer and such other duties as the Board of Directors or the Chief Executive
Officer may from time to time prescribe.

                  (c) The Assistant Treasurer shall, in the Treasurer's absence,
inability or refusal to act,  perform the duties of the Treasurer and shall also
perform  such  other  duties as the Board of  Directors  or the Chief  Executive
Officer may from time to time prescribe.


                                   ARTICLE SIX
                     STOCK CERTIFICATES AND TRANSFER THEREOF


         6.1 Stock Certificates.  Every holder of stock in the Corporation shall
be entitled to have a certificate,  signed by, or in the name of the Corporation
by, the Chairman of the Board or the President or the Executive  Vice  President
and by the Treasurer or an Assistant  Treasurer or the Secretary or an Assistant
Secretary of the  Corporation,  certifying  the number of shares owned by him in
the Corporation.  If the Corporation  shall be authorized to issue more than one
class  of  stock  or more  than  one  series  of any  class,  the  designations,
preferences  and relative,  participating,  optional or other special  rights of
each class of stock or series  thereof and the  qualifications,  limitations  or
restrictions  of such  preferences  and/or  rights shall be set forth in full or
summarized on the face or back of the certificate  which the  Corporation  shall
issue to  represent  such  class or series of stock,  provided  that,  except as
otherwise  provided in Section 202 of the Delaware  General  Corporation Law, in
lieu of the foregoing  requirements,  there may be set forth on the face or back
of the certificate  which the Corporation shall issue to represent such class or
series of stock, a statement that the Corporation will furnish without charge to
each  stockholder  who so requests the  designations,  preferences and relative,
participating, optional or other special rights of each class of stock or series
<PAGE>
                                                                         Page 39
                                                                    Exhibit 3(c)


thereof and the qualifications,  limitations or restrictions of such preferences
and/or rights.

         6.2  Transfers  of Stock.  Upon  surrender  to the  Corporation  or the
transfer agent of the  Corporation of a certificate  for shares duly endorsed or
accompanied  by proper  evidence  of  succession,  assignment  or  authority  to
transfer,  it shall be the duty of the Corporation to issue a new certificate to
the  person  entitled  thereto,  cancel  the  old  certificate  and  record  the
transaction upon its record;  provided,  however,  that the Corporation shall be
entitled to recognize and enforce any lawful  restriction on transfer.  Whenever
any transfer of stock shall be made for collateral security, and not absolutely,
it shall be so expressed in the entry of transfer if, when the  certificates are
presented  to  the  Corporation  for  transfer,  both  the  transferor  and  the
transferee request the Corporation to do so.

         6.3  Registered  Stockholders.  The  Corporation  shall be  entitled to
recognize the exclusive right of a person registered on its records as the owner
of  shares  of  stock  to  receive  dividends  and to vote as  such  owner,  and
accordingly,  shall not be bound to recognize any equitable or other claim to or
interest  in such  share or  shares  of stock on the part of any  other  person,
whether  or not it  shall  have  express  or other  notice  thereof,  except  as
otherwise provided by the laws of Delaware.

         6.4 Record Date.  (a) In order that the  Corporation  may determine the
stockholders entitled to notice of or to vote at any meeting of stockholders, or
to receive  payment of any  dividend or other  distribution  or allotment of any
rights or to  exercise  any  rights in  respect  of any  change,  conversion  or
exchange of stock or for the purpose of any other  lawful  action,  the Board of
Directors may fix a record date, which record date shall not precede the date on
which the  resolution  fixing the record date is adopted  and which  record date
shall not be more than sixty (60) nor less than ten (10) days before the date of
any meeting of stockholders, nor more than sixty (60) days prior to the time for
such other  action as  hereinbefore  described;  provided,  however,  that if no
record date is fixed by the Board of Directors,  the record date for determining
stockholders entitled to notice of or to vote at a meeting of stockholders shall
be at the close of business on the day next preceding the day on which notice is
given  or,  if  notice  is  waived,  at the  close of  business  on the day next
preceding  the  day  on  which  the  meeting  is  held,   and,  for  determining
stockholders  entitled to receive payment of any dividend or other  distribution
or  allotment  or rights or to  exercise  any  rights of change,  conversion  or
exchange  of stock or for any other  purpose,  the  record  date shall be at the
close of business on the day on which the Board of Directors adopts a resolution
relating thereto.

                  (b) A  determination  of  stockholders  of record  entitled to
notice of or to vote at a meeting of stockholders shall apply to any adjournment
of the meeting;  provided,  however,  that the Board of Directors  may fix a new
record date for the adjourned meeting.

                  (c)  In  order  that  the   Corporation   may   determine  the
stockholders  entitled  to consent  to  corporate  action in  writing  without a
meeting,  the Board of Directors may fix a record date,  which record date shall
<PAGE>
Page 40
                                                                    Exhibit 3(c)


not precede the date upon which the resolution fixing the record date is adopted
by the Board of  Directors,  and which date shall not be more than ten (10) days
after the date upon which the  resolution  fixing the record  date is adopted by
the  Board  of  Directors.  Any  stockholder  of  record  seeking  to  have  the
stockholders  authorize or take corporate  action by written  consent shall,  by
written notice to the Secretary,  request the Board of Directors to fix a record
date.  Such notice  shall  specify the action  proposed  to be  consented  to by
stockholders.  The Board of Directors shall  promptly,  but in all events within
ten (10)  days  after  the date on which  such a request  is  received,  adopt a
resolution fixing the record date. If no record date has been fixed by the Board
of  Directors  within  ten (10) days  after the date on which  such a request is
received,  the record date for determining  stockholders  entitled to consent to
corporate action in writing without a meeting, when no prior action by the Board
of Directors is required by applicable  law,  shall be the first date on which a
signed written consent setting forth the action taken or proposed to be taken is
delivered to the Corporation.  Such delivery to the Corporation shall be made to
its registered office in the State of Delaware, its principal place of business,
or any officer or agent of the  Corporation  having custody of the book in which
proceedings of meetings of  stockholders  are recorded,  to the attention of the
Secretary of the Corporation.  Such delivery shall be by hand or by certified or
registered mail, return receipt  requested.  If no record date has been fixed by
the Board of Directors and prior action by the Board of Directors is required by
applicable law, the record date for determining stockholders entitled to consent
to corporate  action in writing without a meeting shall be the close of business
on the date on which the Board of Directors  adopts the  resolution  taking such
prior action.

                  In the  event of  delivery  to the  Corporation  of a  written
consent or written  consents  purporting to authorize or take corporate  action,
and/or related revocation or revocations, (each such written consent and related
revocation,  individually and collectively,  a "Consent"),  the Secretary of the
Corporation  shall provide for the safekeeping of such Consent and shall as soon
as practicable thereafter conduct such reasonable investigation as the Secretary
deems necessary or appropriate  for the purpose of ascertaining  the validity of
such Consent and all matters incident thereto,  including,  without  limitation,
whether holders of shares having the requisite voting power to authorize or take
the  action  specified  in  the  Consent  have  given  consent.  If  after  such
investigation  the Secretary  shall determine that the Consent is sufficient and
valid,  that fact shall be certified on the records of the Corporation  kept for
the purpose of recording the  proceedings of meetings of the  stockholders,  and
the Consent  shall be filed in such  records,  at which time the  Consent  shall
become effective as stockholder action.

         6.5 Lost Certificates. Any person claiming a certificate of stock to be
lost,  stolen or destroyed  shall make an affidavit or affirmation of that fact,
in such manner and form as the Board of Directors may from time to time require,
in order to obtain issuance of a new certificate in place thereof.  The Board of
Directors  may,  at its  discretion  and as a  condition  precedent  to any such
issuance,  require any such person to give the Corporation a bond in such sum as
it may direct to  indemnify  it against  any claim that may be made  against the
Corporation  on account of the alleged loss,  theft or  destruction  of any such
certificate or the issuance of such new  certificate.  Upon  compliance with all
requirements  established by the Board of Directors for any such issuance, a new
<PAGE>
                                                                         Page 41
                                                                    Exhibit 3(c)


certificate may be issued.

         6.6 Facsimile Signatures. Any or all of the signatures on a certificate
may be a facsimile.  In case any officer,  transfer  agent or registrar  who has
signed or whose  facsimile  signature has been placed upon a  certificate  shall
have  ceased  to be such  officer,  transfer  agent  or  registrar  before  such
certificate is issued, it may, be issued by the Corporation with the same effect
as if he were such officer, transfer agent or registrar at the date of issue.

         6.7 Transfer Agents and Registrars. The Board of Directors may appoint,
or authorize any officer or officers to appoint, one or more transfer agents and
one or more registrars.

         6.8 Regulations.  The Board of Directors may make such additional rules
and regulations,  not inconsistent with these By-Laws,  as it may deem expedient
concerning the issue,  transfer and  registration of certificates  for shares of
stock of the Corporation.


                                  ARTICLE SEVEN
                               GENERAL PROVISIONS


         7.1 Corporate Seal. The corporate seal shall have inscribed thereon the
name of the Corporation and the words "CORPORATE SEAL" and "DELAWARE."

         7.2      Fiscal Year.  The fiscal year shall begin the first day of
September in each year.

         7.3 Checks, Notes, Drafts, Etc. All checks, drafts or other demands for
the payment of money and notes of the Corporation shall be signed,  endorsed, or
accepted in the name of the Corporation by such officer or officers from time to
time  designated  by  the  Board  of  Directors  or by an  officer  or  officers
authorized by the Board of Directors to make such designation.

         7.4 Execution of Instruments.  The Board of Directors may authorize any
officer  or  officers,  agent or  agents,  in the name of and on  behalf  of the
Corporation  to enter  into or execute  and  deliver  any and all deeds,  bonds,
mortgages,  contracts and other  obligations or instruments,  and such authority
may be general or confined to specific instances.

         7.5 Dividends and  Reserves.  Subject to the  provisions of statute and
the  Corporation's  Certificate  of  Incorporation  dividends upon the shares of
capital  stock of the  Corporation  may be declared by the Board of Directors at
any  regular or special  meeting,  and may be paid in cash,  in  property  or in
shares of stock of the Corporation.

         7.6 Notice.  Whenever  under the  provisions of these  By-Laws  written
notice is required to be given to any  director,  officer,  or  stockholder,  it
shall not be construed to require personal notice, but unless otherwise provided
by these By-Laws, such notice shall be deemed to have been given in writing when
<PAGE>
Page 42
                                                                    Exhibit 3(c)


deposited  in  the  United  States  mail,  postage  prepaid,  directed  to  such
stockholder,  officer or director at his address as it appears on the records of
the Corporation.

         7.7 Voting of Stock in Other Corporations. Unless otherwise provided by
resolution of the Board of Directors,  the Chief Executive Officer, from time to
time,  may (or may  appoint one or more  attorneys  or agents to) cast the votes
which the  Corporation  may be entitled to cast as a stockholder or otherwise in
any other  corporation,  any of whose  shares or  securities  may be held by the
Corporation,  at meetings of the  holders of the shares or other  securities  of
such  other  corporation.  In the event  one or more;  attorneys  or agents  are
appointed,  the Chief  Executive  Officer may  instruct the person or persons so
appointed  as to the manner of casting  such votes or giving such  consent.  The
Chief Executive  Officer may, or may instruct the attorneys or agents  appointed
to, execute or cause to be executed in the name and on behalf of the Corporation
and under its seal or  otherwise,  such written  proxies,  consents,  waivers or
other instruments as may be necessary or proper in the circumstances.

         7.8 Indemnification. (a) Each director or officer or former director or
officer of the Corporation or any person who may have served at its request as a
director  or officer of another  corporation  in which it owns shares of capital
stock or of which it is a creditor,  shall be  indemnified  and held harmless by
the Corporation,  as hereinafter  provided,  against any and all liabilities and
counsel fees, costs and legal and other expenses (including, without limitation,
fines, penalties,  judgments and amounts paid in settlement) reasonably incurred
by or imposed on him in  connection  with or resulting  from any claim,  action,
suit or proceeding, whether civil, criminal, administrative or investigative, or
any appeal  therein,  in which he may be or become involved or with which he may
be threatened,  as a party or otherwise, by reason of his now or hereafter being
or having  heretofore  been a director or officer of the  Corporation or of such
other  corporation,  or by reason of his alleged acts or omissions as a director
or officer as aforesaid, whether or not he continues to be such at the time such
liabilities,  fees,  costs or expenses shall have been  incurred,  provided such
director  or  officer  shall be  indemnified  and  held  harmless  against  such
liabilities,  fees,  costs and  expenses,  only if he acted in  relation to such
matters in good faith for a purpose  which he  reasonably  believed to be in the
best interests of the Corporation.

                  (b) In discharging his duty to the Corporation,  a director or
officer,  when acting in good faith,  may rely upon financial  statements of the
Corporation  represented to him to be correct by, the officer of the Corporation
having  charge of its  books of  accounts,  or stated in a written  report by an
independent  public or certified  public  accountant or firm of such accountants
fairly to reflect the financial condition of such corporation.

                  (c) Termination of a claim,  action or proceeding by judgment,
order, settlement (whether with or without court approval), conviction or upon a
plea of guilty or of nolo  contendere,  or its  equivalent,  shall not of itself
create a  presumption  that a director or officer  did not meet the  standard of
conduct set forth above.
<PAGE>
                                                                         Page 43
                                                                    Exhibit 3(c)


                  (d) The grant of an  indemnification  provided herein,  unless
approved  by a court  in a final  adjudication  of a  claim,  action,  suit,  or
proceeding or in connection with a court approved settlement  thereof,  shall be
made pursuant to a direction of the Board of Directors of the  Corporation,  but
may be granted only (i) if the Board of Directors, acting by a quorum consisting
of directors not parties to such claim,  action, suit or proceeding,  shall have
determined  that in its opinion the  director or officer has met the standard of
conduct  set forth  above or (ii) in the event  such a quorum is not  obtainable
with due  diligence,  then  alternatively  if the Board of Directors  shall have
received the written advice of independent legal counsel selected by it, that in
the  latter's  judgment  such  applicable  standard  of conduct has been met. If
several  claims,  issues,  matters  or  actions  are  involved  in the  grant of
indemnification   provided   herein,  a  director  or  officer  may  be  granted
indemnification  by the Board of  Directors to the extent of that portion of the
liabilities,  fees,  costs and  expenses  which are  allocable  to such  claims,
issues,  matters  or actions  in  respect  of which it is  determined  that such
director or officer has met the standard of conduct set forth above.

                  (e) Expenses incurred with respect to any claim,  action, suit
or proceeding may be advanced by the Corporation  prior to the final disposition
thereof  upon  receipt  of an  undertaking  by or on behalf of the  director  or
officer to repay such amount unless it shall ultimately be determined that he is
entitled to indemnification hereunder.

                  (f) The rights to the  indemnification  provided  herein shall
inure  to  the  benefit  of  the  heirs,  executors,  administrators,  or  legal
representatives  of the  persons  covered  hereby;  shall be in  addition to any
rights to which any such person may  otherwise  be entitled by any  provision of
law,  articles of  incorporation,  by-law,  contract,  vote of  stockholders  or
otherwise;  and shall be in addition to and not in  restriction or limitation of
any other privilege or power which the  Corporation  may lawfully  exercise with
respect to the  indemnification  or  reimbursement  of  directors,  officers and
others.

                  (g) If any part of this Section shall be found, in any action,
suit or proceeding, to be invalid or ineffective, the validity and the effect of
the remaining parts shall not be affected.

                  (h) The rights of  indemnification  provided  herein shall not
arise with respect to conduct subsequent to January 5, 1987, which conduct shall
be subject to the  indemnification  provisions set forth in Article Fifteenth of
the Corporation's Certificate of Incorporation.

         7.9 Amendments.  These By-Laws may be adopted,  amended or repealed (i)
by the affirmative  vote of a majority of the directors  present at a meeting at
which a quorum is  present  unless the  Certificate  of  Incorporation  or these
By-Laws shall  require a vote of a greater  number,  or (ii) by the  affirmative
vote of the holders of two-thirds of the voting power of all of the  outstanding
shares of capital stock of the  Corporation at any regular or special meeting of
stockholders  if notice of the proposed  amendment is contained in the notice of
the meeting or waived by all of the stockholders entitled to vote.


Page 44
                                                          Exhibit 10(iii)A(2)(f)

                                 APPENDIX E


E.1      Eligible Individual        Brock A. Hattox

E.2      Effective Date Pursuant to Section 2.1(b), the Eligible Individual's
date of participation shall be September 18, 1996.

E.3      Special  Provisions  The  following  special  provision  shall apply to
the Eligible Individual's participation in the Plan.

         (a) The Eligible  Individual  will  qualify as a Vested  Terminee if he
completes  5  years  of  employment  with  NSI  from  September  9,  1996 to his
Termination Date.

         (b) The Eligible Individual will be eligible for Early Retirement under
Sections  1.1(a)(2) and 3.3 upon attainment of age 60 while actively employed by
NSI (at which time he will have more than 10 years of  service),  provided  that
his Early Retirement Accrued Pension shall be calculated based upon his Credited
Service and Eligible Service at his date of Retirement.

Except as  otherwise  specifically  provided in this  Appendix  E, the  Eligible
Individual's  benefits  under the Plan shall be determined in the same manner as
for other participants.


                                                                        Page 45
                                                          Exhibit 10(iii)A(2)(g)


                                   APPENDIX F


F.1      Eligible Individual        George H. Gilmore

F.2      Effective Date Pursuant to Section 2.1(b), the Eligible Individual's
date of participation shall be June 1, 1999.

F.3      Special  Provisions  The  following  special  provisions  shall apply
to the Eligible Individual's participation in the Plan.

         (a) The Eligible  Individual  will  qualify as a Vested  Terminee if he
completes 5 years of  employment  with NSI from June 1, 1999 to his  Termination
Date.

         (b) The Eligible  Individual  will  receive a year of Credited  Service
under  Section  2.3 of the Plan for each  12-month  period he is employed by the
Company  or an  Adopting  Employer  for the  period  from  June  1,  1999 to his
Termination Date. If the Eligible Individual's final year of Credited Service is
not a full year,  he shall receive  partial  credit for such year based upon the
number of complete months worked during such partial year.

Except as  otherwise  specifically  provided in this  Appendix  F, the  Eligible
Individual's  benefits  under the Plan shall be  determined  under the  standard
provisions of the Plan.

Page 46
                                                         Exhibit 10(iii)A(22)(a)


                                     FORM OF
                ASPIRATION ACHIEVEMENT INCENTIVE AWARD AGREEMENT
                             FOR EXECUTIVE OFFICERS
               --------------------------------------------------




                  THIS  AGREEMENT,  made as of the ____ day of  September,  1996
(the "Grant  Date"),  between  NATIONAL  SERVICE  INDUSTRIES,  INC.,  a Delaware
corporation   ("NSI")   and   ____________________________________________,    a
Subsidiary      of      NSI      (together,       the      "Company"),       and
__________________________________________________ (the "Grantee").

                  WHEREAS, NSI has adopted the National Service Industries, Inc.
Long-Term Achievement Incentive Plan (the "Plan") in order to provide additional
incentives to certain  officers and key  employees of NSI and its  Subsidiaries;
and

                  WHEREAS,  the Committee  responsible for administration of the
Plan has determined to grant to the Grantee an Aspiration  Achievement Incentive
Award as provided herein.

                  NOW, THEREFORE, the parties hereto agree as follows:

                  1.       Grant of Aspiration Award.

     1.1 The  Company  hereby  grants to the Grantee an  Aspiration  Achievement
Incentive  Award (the  "Award"),  which has a value  determined  as  provided in
Section 2 below based upon the performance of NSI during the  Performance  Cycle
from  September 1, 1996 to August 31, 1999.  As provided in the Plan,  Grantee's
right to payment of this Award is dependent upon Grantee's continued  employment
in  Grantee's  current  position  with  the  Company,  or  in  a  position  with
responsibilities  of  substantially  similar  value to the  Company  during  the
Performance Cycle. Under certain  circumstances as described below,  Grantee may
be  entitled  to receive  payment  for some  portion  of the Award if  Grantee's
employment terminates prior to the end of the Performance Cycle.

     1.2 The  Grantee  hereby  acknowledges  receipt  of a copy of the  Plan and
agrees to be bound by all the terms and provisions thereof. This Agreement shall
be construed in accordance with, and subject to, the provisions of the Plan (the
provisions  of which  are  hereby  incorporated  by  reference)  and,  except as
otherwise  expressly  set  forth  herein,  the  capitalized  terms  used in this
Agreement shall have the same definitions as set forth in the Plan.

                  2.      Performance Measure and Performance Levels

                  The Committee has  established  the  performance  measure (the
"Performance Measure"), and award and performance levels set forth in Appendix A
attached  hereto.  The chart in Appendix A specifies  a  Commitment  performance
<PAGE>
                                                                         Page 47
                                                         Exhibit 10(iii)A(22)(a)


level,  at  which  the  Commitment  Level  Award  will be  paid;  an  Aspiration
performance level, at or above which an Aspiration Level Award will be paid; and
a threshold  performance  level, at which a minimum incentive award will be paid
and below which no award will be paid. For each level of performance at or above
the  threshold  performance  level  through the  Aspiration  performance  level,
Grantee  will  receive  an award  determined  in  accordance  with the chart and
formulae set forth in Appendix A. The terms used in determining  the Performance
Measure are defined in Appendix B.

                  3.      Determination of Aspiration Award.

     3.1  Determination  Notice.  Subject to Section  3.2, as soon as  practical
following the last day of the Performance  Cycle, the Committee will determine,
in accordancewith Section 7(c) of the Plan, the performance  level of NSI with
respect to the Performance  Measure for the Performance Cycle. The Committee may
in determining the  performance  level with  respect to the  Performance
Measure adjust NSI's financial  results  for the  Performance  Cycle to exclude
the effect of unusual charges or income  items  which are  distortive  of
financial  results  for the Performance Cycle; provided, that, in determining
financial results, items whose exclusion from  consideration  will increase the
Grantee's Award shall only have their effects excluded if they constitute
"extraordinary items" under generally accepted  accounting  principles  and all
such  items  shall be  excluded.  The Committee  shall  also  adjust  the
performance  calculations  to  exclude  the unanticipated  effect on financial
results of changes in the Code, or other tax laws, and the regulations
thereunder.  The Committee may decrease the amount of the Award  otherwise
payable  to  Grantee  if,  in the  Committee's  view,  the financial
performance  of NSI  during  the  Performance  Cycle  justifies  such
adjustment,  regardless of the extent to which the Performance  Measure has been
achieved.

         The Company will notify the Grantee (or the executors or administrators
of the Grantee's  estate, if applicable) of the Committee's  determination  (the
"Determination  Notice"). The Determination Notice shall specify the performance
level of NSI with respect to the Performance  Measure for the Performance  Cycle
and the amount of Award (if any) Grantee will be entitled to receive. The amount
Grantee is entitled  to receive  will be paid  one-half in cash and  one-half in
Shares,  with the Shares  being valued at their Fair Market Value as of the last
day of the Performance Cycle.

     3.2  Significant  Corporate  Events.  If, during a Performance  Cycle,  NSI
consummates  an  acquisition  or  disposition  that involves  assets whose value
equals or exceeds 30% of the total value of NSI's assets,  the  following  rules
shall apply:

                  (a) If the transaction is consummated during the first year of
the Performance Cycle, the Performance Cycle and the Grantee's outstanding Award
will be terminated with no payout and a new Performance Cycle will be started.

                  (b) If the transaction is consummated  after the first year of
the Performance  Cycle, the Performance Cycle will end and the outstanding Award
will be  determined  and paid at NSI's  actual  performance  level to such  date
(using, for such purpose, prorated performance levels of the Performance Measure
<PAGE>
Page 48
                                                         Exhibit 10(iii)A(22)(a)


to reflect the portion of the Performance  Cycle that had elapsed as of the date
of consummation of the acquisition or disposition). Payment of the Award will be
made as soon as practical after it is determined.  A new Performance  Cycle will
be started to cover the period remaining in the initial Performance Cycle or, if
that result is not practical,  the Committee will make an appropriate adjustment
to reflect the premature termination of the initial Performance Cycle.

         If, during a Performance  Cycle,  NSI  consummates  an  acquisition  or
disposition that involves assets whose value is less than 30% of the total value
of NSI's  assets,  the  effects  of such  acquisition  or  disposition  shall be
disregarded in determining NSI's financial results and performance level for the
Performance Cycle.

Any  actions  under  this  Section  3.2  shall be taken in  accordance  with the
requirements of Code Section 162(m) and the regulations thereunder.

                  4.       Termination of Employment

     4.1 In General.  Except as provided in Sections 4.2, 4.3 and 4.4 below,  in
the event that a Grantee's employment terminates during a Performance Cycle, all
unearned Aspiration Awards shall be immediately forfeited by the Grantee.

     4.2 Termination of Employment Due to Death, Disability,  or Retirement.  In
the  event  the  employment  of a Grantee  is  terminated  by reason of death or
Disability  during a  Performance  Cycle,  the  Grantee  shall be  entitled to a
prorated payout with respect to the unearned Award. The prorated payout shall be
determined by the  Committee  based upon the length of time that the Grantee was
actively  employed during the  Performance  Cycle relative to the full length of
the Performance Cycle; provided that payment shall only be made to the extent at
the end of the Performance Cycle the Award would have been earned based upon the
performance  level achieved for the Performance  Cycle;  and provided,  further,
that the  performance  level used to determine the prorated  award cannot exceed
200% of the Commitment performance level.

     In the event of Grantee's  Retirement  (on or after age 65), the full Award
shall  continue to be eligible for payout at the end of the  Performance  Cycle,
just as if Grantee had remained  employed for the  remainder of the  Performance
Cycle  (including if the Grantee dies after Retirement but before the end of the
Performance  Cycle).  At the end of the Performance  Cycle,  the Committee shall
make its determination in the same manner as provided in Section 3.

     Payment  of earned  Awards to Grantee  in the event of  termination  due to
death,  Disability,  or Retirement shall be made at the same time payments would
be  made  to  Grantee  if  Grantee  did  not  terminate  employment  during  the
Performance Cycle.

     4.3 Change In Control. Notwithstanding anything in this Agreement to the
contrary,  if a Change in Control occurs during the Performance  Cycle, then the
<PAGE>
                                                                         Page 49
                                                         Exhibit 10(iii)A(22)(a)


Grantee's Award shall be determined for the  Performance  Cycle then in progress
as  though  the  Performance  Cycle  had  ended as of the date of the  Change in
Control and the outstanding  Award will be paid at the Commitment Level Award or
the actual  performance  level to such date (using,  for such purpose,  prorated
performance  levels of the  Performance  Measure to reflect  the  portion of the
Performance  Cycle that had  elapsed  as of the date of the Change in  Control),
whichever provides the greater payment.  The Award determined in accordance with
the  preceding  sentence  shall be fully vested and payable  immediately  to the
Grantee.  The  Committee  shall  determine  the  amount of the Award  under this
Section 5.3, subject to the terms of this section and no downward  adjustment of
the Award shall be permitted. The Award will be paid in full in cash, unless the
Grantee  elects to receive  one-half  of the Award in Shares.  For  purposes  of
determining the number of Shares to be paid to a Grantee under this Section 4.3,
the Fair  Market  Value of a Share  shall be  determined  by taking the  average
closing  price per share for the last  twenty  (20)  trading  days  prior to the
commencement of the offer, transaction or other event which resulted in a Change
in Control.

     4.4  Termination  Without  Cause.  In the  event  Grantee's  employment  is
terminated  by the  Company  without  Cause  more  than one (1) year  after  the
commencement  of the  Performance  Cycle and prior to the end of the Performance
Cycle,  the Grantee  shall be  entitled to a prorated  payout of the Award based
upon the  length of time that the  Grantee  was  actively  employed  during  the
Performance  Cycle  relative  to  the  full  length  of the  Performance  Cycle;
provided,  that  payment  shall  only be made  to the  extent  at the end of the
Performance  Cycle the Award would have been earned  based upon the  performance
level  achieved for the  Performance  Cycle;  and  provided,  further,  that the
performance level used to determine the prorated award cannot exceed 200% of the
Commitment  performance level. Payment shall be made to Grantee at the same time
as if Grantee had not terminated employment during the Performance Cycle.

                  5.       No Right to Continued Employment.

                  Nothing in this  Agreement or the Plan shall be interpreted to
confer upon the Grantee any rights with respect to  continuance of employment by
the Company,  nor shall this Agreement or the Plan interfere in any way with the
right of the Company to terminate the Grantee's employment at any time.

                  6.       Nonassignment.

                  The  Grantee  shall  not have the right to  assign,  alienate,
pledge, transfer or encumber any amounts due Grantee hereunder,  and any attempt
to assign, alienate,  pledge, transfer, or encumber Grantee's rights or benefits
shall be null and void and not recognized by the Plan or the Company.



<PAGE>
Page 50
                                                         Exhibit 10(iii)A(22)(a)



                  7.       Modification of Agreement.

     This Agreement may be modified,  amended,  suspended or terminated, and any
terms or conditions may be waived, but only by a written instrument  executed by
the parties hereto.

                  8.       Severability; Governing Law.

     Should any  provision  of this  Agreement  be held by a court of  competent
jurisdiction  to be  unenforceable  or invalid  for any  reason,  the  remaining
provisions  of this  Agreement  shall not be affected by such  holding and shall
continue in full force in accordance with their terms.

     The  validity,   interpretation,   construction  and  performance  of  this
Agreement shall be governed by the laws of the State of Delaware  without giving
effect to the conflicts of laws principles thereof.

                  9.       Successors in Interest.

     This  Agreement  shall  inure to the  benefit  of and be  binding  upon any
successor  to the  Company.  All  obligations  imposed  upon the Grantee and all
rights  granted to the Company  under this  Agreement  shall be binding upon the
Grantee's heirs, executors, and administrators.

                  10.      Resolution of Disputes.

     Any dispute or disagreement which may arise under, or as a result of, or in
any way relate to,  the  interpretation,  construction  or  application  of this
Agreement shall be determined by the Committee. Any determination made hereunder
shall be final,  binding and  conclusive  on the Grantee and the Company for all
purposes.


                  11.      Withholding of Taxes.

     The Company  shall have the right to deduct from any amount  payable  under
this Agreement, an amount equal to the federal, state and local income taxes and
other amounts as may be required by law to be withheld (the "Withholding Taxes")
with  respect  to any  such  amount.  In  satisfaction  of all  or  part  of the
Withholding Taxes, the Grantee may make a written election (the "Tax Election"),
which may be  accepted or rejected in the  discretion  of the  Company,  to have
withheld a portion of the Shares  issuable  to him or her  pursuant to an Award,
having an aggregate Fair Market Value equal to the Withholding Taxes.



<PAGE>
                                                                         Page 51
                                                         Exhibit 10(iii)A(22)(a)



                  12.      Shareholder Approval.

The  effectiveness  of this  Agreement  and of the grant of the  Award  pursuant
hereto is  subject to the  approval  of the Plan by the  stockholders  of NSI in
accordance with the terms of the Plan.


                        NATIONAL SERVICE INDUSTRIES, INC.


                        By:
                        JAMES S. BALLOUN
                        Chairman of the Board and Chief Executive Officer


                        _________________________________________, Subsidiary


                        By:
                        JAMES S. BALLOUN
                        Chairman of the Board and Chief Executive Officer



                        Name of Grantee:  ___________________________________



<PAGE>
Page 52
                                                         EXHIBIT 10(iii)A(22)(a)


                             Your Award Opportunity


Name:                    James S. Balloun
Position:                Chairman, President, Chief Executive Officer and
                         Director
Division:                NSI
Perfomance period:       1997-1999
Award at Commitment:     $480,000

<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment       Aspiration
FY97-99 Cumulative Economic Profit ($000)                $ 38,700            $ 65,500         $ 135,000
Payout * ($000)                                          $    120            $    480         $   2,400
</TABLE>

YOUR POTENTIAL PAYOUT

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

NSI Cumulative Economic Profit                     Payout*
($ 000s)                                           ($ 000s)
<S>          <C>                                   <C>

Threshold    $ 38,700                               $  120

Commitment   $ 65,500                               $  480

Aspiration   $135,000                               $2,400

</TABLE>
*  Amounts between performance benchmarks will be interpolated.
<PAGE>
                                                                         Page 53
                                                         Exhibit 10(iii)A(22)(a)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD

                                       FOR

                         1997 - 1999 PERFORMANCE PERIOD


                                       NSI




Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:

     a = 0.02799

     b = -0.83302


Above Commitment Level EP:

     a = 0.05755

     b = -2.76978


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.


<PAGE>
Page 54
                                                         EXHIBIT 10(iii)A(22)(a)


                             Your Award Opportunity


Name:                    Brock A. Hattox
Position:                Executive Vice President and Chief Financial Officer
Division:                NSI
Perfomance period:       1997-1999
Award at Commitment:     $224,000

<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment       Aspiration
FY97-99 Cumulative Economic Profit ($000)                $ 38,700            $ 65,500         $ 135,000
Payout * ($000)                                          $     56            $    224         $   1,120
</TABLE>

YOUR POTENTIAL PAYOUT

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

NSI Cumulative Economic Profit                     Payout*
($ 000s)                                           ($ 000s)
<S>          <C>                                   <C>

Threshold    $ 38,700                               $   56

Commitment   $ 65,500                               $  224

Aspiration   $135,000                               $1,120

*  Amounts between performance benchmarks will be interpolated.
</TABLE>

<PAGE>
                                                                         Page 55
                                                         Exhibit 10(iii)A(22)(a)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD

                                       FOR

                         1997 - 1999 PERFORMANCE PERIOD


                                       NSI




Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:

     a = 0.02799

     b = -0.83302


Above Commitment Level EP:

     a = 0.05755

     b = -2.76978


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.




<PAGE>
Page 56
                                                         EXHIBIT 10(iii)A(22)(a)


                             Your Award Opportunity


Name:                    David Levy
Position:                Executive Vice President, Administration and Counsel
                         and Director
Division:                NSI
Perfomance period:       1997-1999
Award at Commitment:     $214,000

<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment       Aspiration
FY97-99 Cumulative Economic Profit ($000)                $ 38,700            $ 65,500         $ 135,000
Payout * ($000)                                          $     54            $    214         $   1,070
</TABLE>

YOUR POTENTIAL PAYOUT

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

NSI Cumulative Economic Profit                     Payout*
($ 000s)                                           ($ 000s)
<S>          <C>                                   <C>

Threshold    $ 38,700                               $   54

Commitment   $ 65,500                               $  214

Aspiration   $135,000                               $1,070

*  Amounts between performance benchmarks will be interpolated.
</TABLE>

<PAGE>
                                                                         Page 57
                                                         Exhibit 10(iii)A(22)(a)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD

                                       FOR

                         1997 - 1999 PERFORMANCE PERIOD


                                       NSI




Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:

     a = 0.02799

     b = -0.83302


Above Commitment Level EP:

     a = 0.05755

     b = -2.76978


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.

<PAGE>
Page 58
                                                         EXHIBIT 10(iii)A(22)(a)


                             Your Award Opportunity


Name:                    Stewart A. Searle III
Position:                Senior Vice President, Planning and Development
Division:                NSI
Perfomance period:       1997-1999
Award at Commitment:     $128,000

<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment       Aspiration
FY97-99 Cumulative Economic Profit ($000)                $ 38,700            $ 65,500         $ 135,000
Payout * ($000)                                          $     32            $    128         $     640
</TABLE>

YOUR POTENTIAL PAYOUT

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

NSI Cumulative Economic Profit                     Payout*
($ 000s)                                           ($ 000s)
<S>          <C>                                   <C>

Threshold    $ 38,700                               $  32

Commitment   $ 65,500                               $ 128

Aspiration   $135,000                               $ 640

*  Amounts between performance benchmarks will be interpolated.
</TABLE>

<PAGE>
                                                                         Page 59
                                                         Exhibit 10(iii)A(22)(a)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD

                                       FOR

                         1997 - 1999 PERFORMANCE PERIOD


                                       NSI




Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:

     a = 0.02799

     b = -0.83302


Above Commitment Level EP:

     a = 0.05755

     b = -2.76978


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.

<PAGE>
Page 60
                                                         Exhibit 10(iii)A(22)(a)



                                   APPENDIX B

                             ASPIRATION ACHIEVEMENT
                                 INCENTIVE AWARD
                               PERFORMANCE MEASURE

<TABLE>
<S>                                                       <C>

PERFORMANCE MEASURE                                       DEFINITION


Economic Profit                                           Sum of the annual economic profits for the performance
                                                          cycle.  Annual economic profit shall be determined as
                                                          follows:  Adjusted After-Tax Profits (AATP) minus
                                                          [Average Invested Capital times the Weighted Average
                                                          Cost of Capital (WACC)]


RELATED TERMS                                             DEFINITION


Average Invested Capital                                  Average of the average beginning and ending Invested
                                                          Capital balances each month.

Adjusted After-Tax Profit (AATP)                          Adjusted Pre-Tax Profit minus Book Income Taxes.

Adjusted Pre-Tax Profit (APTP)                            Income before provision for income taxes plus interest
                                                          expense plus implied interest on capitalized operating
                                                          leases.

Book Income Taxes                                         Reported tax rate (determined by dividing
                                                          the provision for income taxes by the
                                                          income before the provision for income
                                                          taxes, as reported in NSI's annual financial
                                                          statements) applied to APTP.

Invested Capital                                          [Total assets plus capitalized operating leases, less
                                                          short and long-term investment in tax benefits] less
                                                          [non-interest bearing liabilities except for self
                                                          insurance reserves and deferred tax credits relating to
                                                          the safe harbor lease].

Weighted Average Cost of Capital (WACC)                   Ten percent (10%) will be the WACC for the Performance
                                                          Cycle ending August 31.
</TABLE>


                                                                         Page 61
                                                        Exhibit 10(iii) A(23)(b)


                                 AMENDMENT NO. 1
                                       TO
                        NATIONAL SERVICE INDUSTRIES, INC.
                       SUPPLEMENTAL DEFERRED SAVINGS PLAN



     THIS  AMENDMENT  made as of this 29th day of  December,  1997,  by NATIONAL
SERVICE INDUSTRIES, INC.
(the "Company");


                              W I T N E S S E T H:


     WHEREAS,   the  Company   previously   established  the  National   Service
Industries,   Inc.  Supplemental  Deferred  Savings  Plan  ("Plan"),   effective
September 18, 1996; and


     WHEREAS,  the  Company  now  desires  to  amend  the  Plan  in  the  manner
hereinafter provided;


     NOW,  THEREFORE,  for and in  consideration  of the  premises,  the Plan is
hereby amended as follows:


                                       1.


     Section  4.1(a) is hereby amended by adding the following to the end of the
present section:


                  "If permitted by the Company and in accordance with such rules
         as the Company may  establish,  a Participant  (other than an Executive
         Officer  of the  Company)  may  direct  that  all or a  portion  of the
         Deferral Subaccount shall be deemed to be invested in Shares."


                                       2.


     Section  4.1(b) is hereby  amended by deleting  the present  section in its
entirety and substituting the following in lieu thereof:


                  "(b)  Matching  Subaccount.  As of the end of each Plan  Year,
         unless the Board otherwise  determines,  there shall be credited to the
         Matching Subaccount of each Participant who is employed on the last day
         of  the  Plan  Year  an  amount  equal  to 25%  of  the  amount  of the
         Participant's  deferrals for such Plan Year,  provided that the maximum
         amount credited to a Participant's  Matching Subaccount for a Plan Year
         shall not exceed five  percent (5%) of the  Participant's  Compensation
         for such Plan  Year.  Unless the  Company  otherwise  determines  for a
         designated  Eligible  Executive (other than an Executive Officer of the
         Company),  an Eligible  Executive  who is covered by a defined  benefit
         supplemental executive retirement plan maintained by the Employer shall
         not be eligible to receive Employer matching contribution credits under
         the Plan.

<PAGE>
Page 62
                                                        Exhibit 10(iii) A(23)(b)


                  Unless the Company otherwise  determines,  the amount credited
         to a Participant's  Matching  Subaccount shall be deemed to be invested
         in the form of cash,  Shares,  or a combination of cash and Shares,  as
         elected by the  Participant  on the  Election  Form.  The  Company  may
         provide the Participant with the right to change the deemed  investment
         election from time to time and to designate different deemed investment
         elections for amounts credited to the Matching  Subaccount in different
         Plan Years.  To the extent the amount is deemed to be credited in cash,
         the Matching  Subaccount  will be credited  with  interest at the Prime
         Rate on each Annual Valuation Date (and at such other dates, if any, as
         may be determined by the Plan  Administrator);  if Shares are deemed to
         be credited,  the Matching  Subaccount  will be adjusted on each Annual
         Valuation  Date (and at such other dates ,if any, as may be  determined
         by the Plan  Administrator) as if it were invested in Shares to reflect
         any dividends  (including  reinvestment  of such  dividends in Shares),
         distributions,  stock  dividends,  stock splits or similar actions with
         respect to the Shares since the  preceding  Annual  Valuation  Date (or
         such other date)."


                                       3.


     Section  4.1(c) is hereby  amended by adding the following at the beginning
of the last sentence of the first paragraph of the present section:

                  "Unless the Company otherwise determines for a designated
                   Eligible Executive,"


                                       4.


     Section  4.3(a)(iii)(B) is hereby amended by deleting the present provision
in its entirety and substituting the following in lieu thereof:


                  "(B) In the event a Participant  terminates after completing 5
         Years of Service and  attaining  age 55 (except for death and Total and
         Permanent  Disability  which are  covered  by (A)  above),  the  vested
         balance  credited  to a  Participant's  Deferral  Subaccount  shall  be
         distributed as follows:  (x) any Class Year  Subaccounts as to which he
         has properly elected under subsection (ii) above a delayed distribution
         and/or payment in installments  shall be distributed in accordance with
         such elections;  and (y) with respect to any Class Year  Subaccounts as
         to which  the  five-year  period  has not yet  passed  and  that  would
         otherwise  be  payable  more  than  one  (1)  year in the  future,  the
         Participant  may  elect  prior  to  termination  to make  the  deferral
         election  in (ii)  above.  Any Class Year  Subaccounts  as to which the
         5-year  period has not passed that are payable  within one (1) year and
         any Class Year  Subaccounts as to which the election in (y) is not made
         shall be payable as soon as practical after termination."
<PAGE>
                                                                         Page 63
                                                        Exhibit 10(iii) A(23)(b)


                                       5.


     Section  4.3(b)(ii) is hereby amended by adding the following at the end of
the first paragraph of the present section:


                  "If the  Participant  does not elect to receive a distribution
         in  Shares,   or  if  Shares  cannot  otherwise  be  distributed,   the
         Participant's benefits shall be paid in cash."

                                       6.


     The within and  foregoing  amendments  to the Plan shall be effective as of
December 1, 1996. Except as hereby modified, the Plan shall remain in full force
and effect.


     IN WITNESS  WHEREOF,  the undersigned has executed this Amendment No. 1 the
day and year first above written.

                                               NATIONAL SERVICE INDUSTRIES, INC.

                                               By:  /s/ James S. Balloun
                                               ---------------------------------


Page 64
                                                            Exhibit 10(iii)A(34)


                         SEVERANCE PROTECTION AGREEMENT



         THIS AGREEMENT made as of the _____ day of ____________,  19___, by and
between    National    Service    Industries,    Inc.   (the    "Company")   and
____________________ _________________(the "Executive").

         WHEREAS, the Board of Directors of the Company (the "Board") recognizes
that the possibility of a Change in Control (as hereinafter  defined) exists and
that the  threat of or the  occurrence  of a Change  in  Control  can  result in
significant  distractions  of  its  key  management  personnel  because  of  the
uncertainties inherent in such a situation;

         WHEREAS,  the Board has determined that it is essential and in the best
interest  of the  Company  and its  stockholders  to retain the  services of the
Executive in the event of a threat or  occurrence  of a Change in Control and to
ensure his continued  dedication and efforts in such event without undue concern
for his personal financial and employment security; and

         WHEREAS,  in order to induce the  Executive  to remain in the employ of
the  Company   (including  its  subsidiary   corporations   and   partnerships),
particularly  in the event of a threat or the occurrence of a Change in Control,
the Company  desires to enter into this  Agreement with the Executive to provide
the Executive with certain benefits in the event his employment is terminated as
a result  of, or in  connection  with,  a Change in Control  and to provide  the
Executive with the Gross-Up  Payment (as hereinafter  defined) and certain other
benefits whether or not the Executive's employment is terminated.

         NOW,  THEREFORE,  in consideration of the respective  agreements of the
parties contained herein, it is agreed as follows:

         1.       Term of Agreement.

                  (a) This Agreement shall commence as of ____________ __, 19___
and shall continue in effect until the earlier of ____________  __, 19___ or the
Executive's  termination of employment  prior to a Change in Control;  provided,
however,  that commencing on ____________ __, 19___ and on each  ____________ __
thereafter,  the term of this Agreement shall  automatically be extended for one
(1) year unless  either the Company or the  Executive  shall have given  written
notice to the other at least  ninety  (90) days prior  thereto  that the term of
this Agreement shall not be so extended.

                  (b)  Notwithstanding  the  foregoing,  (1)  the  term  of this
Agreement shall not expire during a Threatened Change in Control Period or prior
to the  expiration of 24 months after the  occurrence of a Change in Control and
(2) prior to a Change in Control  and other than during a  Threatened  Change in
<PAGE>
                                                                         Page 65
                                                            Exhibit 10(iii)A(34)


Control  Period,  the  term of this  Agreement  shall  expire  on the  date  the
Executive  ceases  to serve as  ______________,  or in  another  capacity  as an
executive officer (as defined in Rule 3b-7 under the Securities  Exchange Act of
1934,  as  amended  (the  "1934  Act") as in effect on the date  hereof)  of the
Company  unless such  cessation was at the request of a Third Party or otherwise
occurred in connection with, or in anticipation of, a Change in Control.

         2.       Definitions.

                  2.1 Cause.  For purposes of this Agreement,  a termination for
"Cause" is a  termination  evidenced  by a  resolution  adopted in good faith by
two-thirds  of the Board that the Executive (a)  intentionally  and  continually
failed to  substantially  perform  his duties  with the  Company  (other  than a
failure  resulting  from the  Executive's  incapacity  due to physical or mental
illness) which failure continued for a period of at least thirty (30) days after
a written notice of demand for substantial performance has been delivered to the
Executive   specifying   the  manner  in  which  the  Executive  has  failed  to
substantially  perform,  or  (b)  intentionally  engaged  in  conduct  which  is
demonstrably and materially  injurious to the Company,  monetarily or otherwise;
provided, however that no termination of the Executive's employment shall be for
Cause as set forth in clause (b) above until (x) there shall have been delivered
to the Executive a copy of a written notice setting forth that the Executive was
guilty of the conduct  set forth in clause (b) and  specifying  the  particulars
thereof in detail, and (y) the Executive shall have been provided an opportunity
to be heard by the Board (with the assistance of the Executive's  counsel if the
Executive so  desires).  No act,  nor failure to act, on the  Executive's  part,
shall be considered "intentional" unless he has acted, or failed to act, with an
absence of good faith and without a reasonable belief that his action or failure
to act  was in the  best  interest  of  the  Company.  Notwithstanding  anything
contained  in this  Agreement  to the  contrary,  no  failure  to perform by the
Executive  after a  Notice  of  Termination  is  given  by the  Executive  shall
constitute Cause for purposes of this Agreement.

                  2.2 Change in  Control.  For  purposes  of this  Agreement,  a
"Change in Control" shall mean any of the following events:

     (a) The  acquisition  (other than from the Company) by any "Person" (as the
term person is used for purposes of Sections  13(d) or 14(d) of the 1934 Act) of
beneficial  ownership  (within the meaning of Rule 13d-3  promulgated  under the
1934 Act) of twenty  percent  (20%) or more of the combined  voting power of the
Company's then outstanding voting securities; or

     (b) The individuals  who, as of ____________  __, 19___, are members of the
Board  (the  "Incumbent  Board"),  cease for any reason to  constitute  at least
two-thirds of the Board; provided,  however, that if the election, or nomination
for election by the Company's stockholders,  of any new director was approved by
<PAGE>
Page 66
                                                            Exhibit 10(iii)A(34)


a vote of at least two-thirds of the Incumbent  Board,  such new director shall,
for  purposes of this  Agreement,  be  considered  as a member of the  Incumbent
Board; or

     (c)  Approval  by   stockholders   of  the  Company  of  (1)  a  merger  or
consolidation  involving  the  Company  if  the  stockholders  of  the  Company,
immediately  before  such  merger or  consolidation  do not, as a result of such
merger or consolidation,  own, directly or indirectly, more than seventy percent
(70%) of the combined voting power of the then outstanding  voting securities of
the corporation resulting from such merger or consolidation in substantially the
same  proportion as their  ownership of the combined  voting power of the voting
securities  of  the  Company  outstanding  immediately  before  such  merger  or
consolidation, or (2) a complete liquidation or dissolution of the Company or an
agreement for the sale or other  disposition of all or substantially  all of the
assets of the Company.

Notwithstanding the foregoing,  a Change in Control shall not be deemed to occur
pursuant to Section  2.2(a),  solely because twenty percent (20%) or more of the
combined voting power of the Company's then  outstanding  securities is acquired
by (i) a  trustee  or  other  fiduciary  holding  securities  under  one or more
employee  benefit plans  maintained by the Company or any of its subsidiaries or
(ii) any corporation  which,  immediately  prior to such  acquisition,  is owned
directly or indirectly by the stockholders of the Company in the same proportion
as their ownership of stock in the Company immediately prior to such acquisition
(hereinafter referred to as "Related Persons").

     (d)  Notwithstanding  anything contained in this Agreement to the contrary,
if the Executive's employment is terminated prior to a Change in Control and the
Executive  reasonably  demonstrates that such termination (1) was at the request
of a  Third  Party  (as  hereinafter  defined)  or  (2)  otherwise  occurred  in
connection with, or in anticipation of, a Change in Control (including,  without
limitation, during a Threatened Change in Control Period), then for all purposes
of this  Agreement,  the  date of a  Change  in  Control  shall  mean  the  date
immediately prior to the date of such termination of the Executive's employment.

                  2.3 Company.  Each place in the Agreement where a reference to
the "Company" appears that relates to the Executive's employment, termination of
employment or performing  services,  including  the  definitions  of "Cause" and
"Good  Reason",  shall mean and  include  the  Subsidiary  which is the  primary
employer of the Executive.  Further, in each place where the Agreement refers to
a benefit plan or program, payment of compensation,  compensation arrangement or
other similar plan or program  maintained by the Company,  such reference  shall
include  any plan,  program or  arrangement  maintained  or  established  by the
Subsidiary.  Notwithstanding the foregoing, the references in the definitions of
"Change  in  Control,"   "Threatened  Change  in  Control  Period"  and  similar
references  to changes in  ownership  and control of the Company  shall mean and
refer to National Service Industries, Inc., a Delaware corporation.
<PAGE>
                                                                         Page 67
                                                            Exhibit 10(iii)A(34)


                  2.4 Disability.  For purposes of this Agreement,  "Disability"
shall mean a physical or mental infirmity which impairs the Executive's  ability
to  substantially  perform his duties under this  Agreement  for a period of one
hundred eighty (180) consecutive days.

                  2.5 (a) Good  Reason.  For purposes of this  Agreement,  "Good
Reason" shall mean the occurrence after a Change in Control of any of the events
or conditions described in Subsections (1) through (9) hereof:

     (1) a change in the Executive's status, title, position or responsibilities
(including  reporting  responsibilities)  which, in the  Executive's  reasonable
judgment,  represents  an adverse  change  from his status,  title,  position or
responsibilities  as in effect immediately prior thereto;  the assignment to the
Executive of any duties or responsibilities which, in the Executive's reasonable
judgment, are inconsistent with his status, title, position or responsibilities;
or any removal of the  Executive  from or failure to reappoint or reelect him to
any of such offices or positions,  except in connection  with the termination of
his  employment  for  Disability,  Cause,  as a  result  of his  death or by the
Executive other than for Good Reason;

     (2) a reduction  in the  Executive's  base salary or any failure to pay the
Executive any  compensation or benefits to which he is entitled within five days
of the date due;

     (3) a failure to increase the Executive's  base salary at least annually at
a percentage of base salary no less than the average percentage increases (other
than  increases  resulting  from  the  Executive's  promotion)  granted  to  the
Executive  during the three full years  ended  prior to a Change in Control  (or
such lesser number of full years during which the Executive was employed);

     (4) the Company's  requiring the Executive to be based at any place outside
a 30-mile radius from Atlanta, Georgia, except for reasonably required travel on
the Company's business which is not greater than such travel  requirements prior
to the Change in Control;

     (5) the failure by the Company to (A) continue in effect (without reduction
in benefit level,  and/or reward  opportunities)  any  compensation  or employee
benefit plan in which the Executive was  participating  immediately prior to the
Change in  Control,  including,  but not  limited  to,  the plans  listed on the
Appendix,  unless a substitute or replacement  plan has been  implemented  which
provides  substantially  identical  compensation or benefits to the Executive or
(B) provide the Executive with compensation and benefits,  in the aggregate,  at
least equal (in terms of benefit  levels and/or reward  opportunities)  to those
provided for under each other compensation or employee benefit plan, program and
<PAGE>
Page 68
                                                            Exhibit 10(iii)A(34)


practice  as in effect  immediately  prior to the  Change in  Control  (or as in
effect following the change in Control, if greater);

     (6) the insolvency or the filing (by any party, including the Company) of a
petition for bankruptcy of the Company;

     (7) any material breach by the Company of any provision of this Agreement;

     (8) any purported  termination of the  Executive's  employment for Cause by
the Company which does not comply with the terms of Section 2.1; or

     (9) the failure of the Company to obtain an agreement,  satisfactory to the
Executive,  from any  successor  or assign of the Company to assume and agree to
perform this Agreement, as contemplated in Section 9 hereof.

     (b) Any event or  condition  described  in Section  2.5(a) (1)  through (9)
which  occurs  prior to a Change in Control but which the  Executive  reasonably
demonstrates  (1) was at the  request  of a third  party  who has  indicated  an
intention or taken steps reasonably  calculated to effect a Change in Control (a
"Third Party"),  or (2) otherwise arose in connection with or in anticipation of
a Change in Control, shall constitute Good Reason for purposes of this Agreement
notwithstanding that it occurred prior to the Change in Control.

     (c) The  Executive's  right to terminate  his  employment  pursuant to this
Section 2.4 shall not be affected  by his  incapacity  due to physical or mental
illness.

                  2.6  Threatened  Change  in  Control.  For  purposes  of  this
Agreement,  a Threatened  Change in Control shall mean the  occurrence of any of
the following events:

     (a)  when  the  Company  is aware of or is  contemplating,  a  proposal  (a
"Proposal")  for any  Person  other than a Related  Person  (1) to acquire  five
percent  (5%)  or  more  of  the  voting  power  of  the  Company's  outstanding
securities, or (2) to merge or consolidate with another entity, transfer or sell
assets of the  Company,  or  liquidate  or dissolve  the  Company,  in each case
described in this clause (2) in a transaction  that would constitute a Change in
Control; or

     (b) any Person other than a Related Person,

     (1) acquires five percent (5%) or more of the voting power of the Company's
outstanding  securities,  other than as a holder whose investment in the Company
<PAGE>
                                                                         Page 69
                                                            Exhibit 10(iii)A(34)


is  eligible  to be  reported  on  Schedule  13G  pursuant to Rule 13d-l (b) (1)
promulgated under the Exchange Act, or

     (2)  initiates  a tender  or  exchange  offer to  acquire  such  number  of
securities as would result in such Person  holding  twenty percent (20%) or more
of the voting power of the Company's outstanding securities, or

     (3) solicits proxies for votes to elect members of the Board at a
shareholders' meeting of the Company.

                  2.7 Threatened Change in Control Period.  For purposes of this
Agreement,  a  Threatened  Change  in  Control  Period  shall  mean  the  period
commencing  on the date that a  Threatened  Change in Control has  occurred  and
ending upon:

     (a) the date the Proposal  referred to in Section 2.6(a) is abandoned;

     (b)  the  acquisition  of five  percent  (5%) of the  voting  power  of the
Company's outstanding securities by the Person referred to in Section 2.6(a) (1)
if such  acquisition  does not  constitute a Threatened  Change in Control under
Section 2.6 (b) (1);

     (c) the date when any Person  described  in Section  2.6(b),  (1) shall own
less than five  percent (5%) of the voting  power of the  Company's  outstanding
securities,  (2) shall have abandoned the tender or exchange offer, or (3) shall
not have elected a member of the Board as the case may be; or

     (d) the date a Change in Control occurs.

         3.       Termination of Employment.

                  3.1 If,  during the term of this  Agreement,  the  Executive's
employment  with the Company  shall be terminated  within 24 months  following a
Change in Control, the Executive shall be entitled to the following compensation
and benefits (in addition to any  compensation  and benefits  provided for under
any of the Company's employee benefit plans, policies and practices):

     (a) If the Executive's  employment with the Company shall be terminated (1)
by the Company for Cause or Disability,  (2) by reason of the Executive's death,
or (3) by the  Executive  other than for Good Reason or during the Window Period
(as each term is hereinafter  defined),  the Company shall pay the Executive all
amounts earned or accrued  through the  Termination  Date but not paid as of the
Termination Date,  including (i) base salary,  (ii) reimbursement for reasonable
and necessary expenses incurred by the Executive on behalf of the Company during
<PAGE>
Page 70
                                                            Exhibit 10(iii)A(34)


the period ending on the  Termination  Date,  (iii)  vacation pay, and (iv) sick
leave (collectively,  "Accrued Compensation").  In addition to the foregoing, if
the  Executive's  employment is  terminated by the Company for  Disability or by
reason of the Executive's  death,  the Company shall pay to the Executive or his
beneficiaries an amount equal to the "Pro Rata Bonus" (as hereinafter  defined).
The "Pro Rata  Bonus" is an amount  equal to the Bonus  Amount  (as  hereinafter
defined)  multiplied  by a fraction the numerator of which is the number of days
in such fiscal year through the Termination Date and the denominator of which is
365.  The term  "Bonus  Amount"  shall mean the  greater of the (x) most  recent
annual bonus paid or payable to the Executive,  or, if greater, the annual bonus
paid or payable  for the full  fiscal year ended prior to the fiscal year during
which a Change in Control  occurred or (y) average of the annual bonuses paid or
payable during the three full fiscal years ended prior to the  Termination  Date
or, if greater, the three full fiscal years ended prior to the Change in Control
(or, in each case,  such lesser  period for which  annual  bonuses  were paid or
payable to the Executive).  Executive's entitlement to any other compensation or
benefits shall be determined in accordance with the Company's  employee  benefit
plans and other applicable programs and practices then in effect.

     (b) If the  Executive's  employment  with the Company  shall be  terminated
(other  than by reason of  death),  (1) by the  Company  other than for Cause or
Disability,  (2) by the Executive  for Good Reason,  or (3) by the Executive for
any reason within the 60-day period  commencing on the first  anniversary of the
date of the  occurrence  of a Change  in  Control  (the  "Window  Period"),  the
Executive shall be entitled to the following:

     (1) the Company  shall pay the  Executive  all Accrued  Compensation  and a
Pro-Rata Bonus;

     (2) the Company shall pay the Executive as severance pay and in lieu of any
further compensation for periods subsequent to the Termination Date, in a single
payment an amount (the "Severance Amount") in cash equal to two times the sum of
(A) the greater of the Executive's base salary in effect on the Termination Date
or at any time during the 90-day  period  prior to the Change in Control  ("Base
Salary")  and  (B) the  Bonus  Amount.  Notwithstanding  the  foregoing,  if the
Executive  has attained at least age 63 on the  Termination  Date the  Severance
Amount to be paid under this Subsection (2) shall be the amount described in the
preceding  sentence  multiplied  by a fraction  (which in no event shall be less
than  one-half)  the  numerator of which shall be the number of months (for this
purpose any partial month shall be considered as a whole month)  remaining until
the  Executive's  65th  birthday (but in no event shall be less than 12) and the
denominator of which shall be 24;

     (3) for a number of months  equal to the lesser of (A) 24 or (B) the number
of months  remaining  until the  Executive's  65th birthday  (the  "Continuation
Period"),  the Company shall at its expense  continue on behalf of the Executive
<PAGE>
                                                                         Page 71
                                                            Exhibit 10(iii)A(34)


and his dependents and  beneficiaries the life insurance,  disability,  medical,
dental and  hospitalization  benefits  provided (x) to the Executive at the time
Notice of  Termination  is given,  at any time during the 90-day period prior to
the  Change in  Control  or at any time  thereafter,  or (y) to other  similarly
situated  executives  who  continue  in the  employ of the  Company  during  the
Continuation Period. The coverage and benefits (including deductibles and costs)
provided in this Section 3.1(b) (3) during the  Continuation  Period shall be no
less favorable to the Executive and his dependents and  beneficiaries,  than the
most favorable of such coverages and benefits during any of the periods referred
to in clauses (x) and (y) above. The Company's obligation hereunder with respect
to the  foregoing  benefits  shall be limited to the extent  that the  Executive
obtains any such benefits pursuant to a subsequent  employer's benefit plans, in
which case the Company may reduce the coverage of any benefits it is required to
provide the Executive  hereunder as long as the aggregate coverages and benefits
of the combined  benefit plans is no less  favorable to the  Executive  than the
coverages and benefits  required to be provided  hereunder.  This Subsection (3)
shall not be  interpreted  so as to limit any benefits to which the Executive or
his  dependents  may be entitled  under any of the  Company's  employee  benefit
plans,   programs  or  practices   following  the  Executive's   termination  of
employment,  including  without  limitation,  retiree medical and life insurance
benefits;

     (4) the  Company  shall pay in a single  payment an amount in cash equal to
the excess of (A) the Supplemental Retirement Benefit (as defined below) had (w)
the Executive  remained  employed by the Company for an additional  two complete
years of credited  service  (or until his 65th  birthday  if  earlier),  (x) his
annual  compensation  during  such  period been equal to his Base Salary and the
Bonus Amount, (y) the Company and/or the Division made employer contributions to
each defined  contribution  plan in which the Executive was a participant at the
Termination Date (in an amount equal to the amount of such  contribution for the
plan year  immediately  preceding  the  Termination  Date) and (z) he been fully
(100%) vested in his benefit under each  retirement  plan in which the Executive
was a participant,  over (B) the lump sum actuarial  equivalent of the aggregate
retirement  benefit the  Executive  is actually  entitled to receive  under such
retirement  plans.  For  purposes  of this  Subsection  (4),  the  "Supplemental
Retirement  Benefit"  shall  mean  the  lump  sum  actuarial  equivalent  of the
aggregate  retirement  benefit the Executive would have been entitled to receive
under the Company's  supplemental and other retirement plans including,  but not
limited to, the NSI Pension Plan C ("Pension Plan C"); provided, however, if the
Executive  has attained at least age 50 and has been employed by the Company for
at least 15 years as of the Termination Date the calculation of the Supplemental
Retirement  Benefit  shall be made pursuant to the early  retirement  provisions
under Pension Plan C without regard to the Executive's  attained age or years of
credited service (as defined therein).  For purposes of this Subsection (4), the
"actuarial  equivalent"  shall be determined  in  accordance  with the actuarial
assumptions used for the calculation of benefits under Pension Plan C as applied
<PAGE>
Page 72
                                                            Exhibit 10(iii)A(34)


prior to the Termination Date in accordance with such plan's past practices; and

     (5) (A) the  restrictions on any outstanding  incentive  awards  (including
restricted stock) granted to the Executive under the Long-Term Incentive Program
(the "Program") or under any other incentive plan or arrangement shall lapse and
such incentive award shall become one hundred  percent (100%) vested,  all stock
options and stock  appreciation  rights  granted to the  Executive  shall become
immediately  exercisable and shall become 100% vested, and all Performance Units
granted to the Executive  shall become 100% vested and (B) the  Executive  shall
have the right to require  the  Company  to  purchase,  for cash,  any shares of
unrestricted stock or shares purchased upon exercise of any options,  at a price
equal to the fair  market  value of such  shares on the date of  purchase by the
Company.

     (c) The amounts provided for in Sections 3.1(a) and 3.1(b)(1), (2), (4) and
(5) shall be paid within five (5) days after the Executive's Termination Date.

     (d) The  Executive  shall not be  required  to  mitigate  the amount of any
payment  provided for in this Agreement by seeking other employment or otherwise
and no such payment shall be offset or reduced by the amount of any compensation
or benefits  provided to the Executive in any  subsequent  employment  except as
provided in Section 3.1(b)(3).

                  3.3 The  severance  pay and benefits  provided for in Sections
3.1(a)  and  3.1(b)(1)  and (2) shall be in lieu of any other  severance  pay to
which the Executive may be entitled under any Company severance plan, program or
arrangement.

         4. Notice of Termination.  During a Threatened Change in Control Period
and following a Change in Control,  any purported  termination by the Company or
by the Executive  shall be  communicated by written Notice of Termination to the
other.  For purposes of this Agreement,  a "Notice of Termination"  shall mean a
notice which  indicates  the specific  termination  provision in this  Agreement
relied upon and shall set forth in reasonable detail the facts and circumstances
claimed to provide a basis for termination of the Executive's  employment  under
the provision so indicated.  For purposes of this  Agreement,  no such purported
termination shall be effective without such Notice of Termination.

         5. Termination Date.  "Termination  Date" shall mean in the case of the
Executive's death, his date of death, and in all other cases, the date specified
in the Notice of Termination subject to the following:

                  (a) If the Executive's employment is terminated by the Company
for Cause or due to Disability,  the date specified in the Notice of Termination
<PAGE>
                                                                         Page 73
                                                            Exhibit 10(iii)A(34)


shall be at least  thirty (30) days from the date the Notice of  Termination  is
given to the  Executive,  provided that in the case of Disability  the Executive
shall not have returned to the full-time  performance  of his duties during such
period of at least 30 days; and

                  (b) If the  Executive's  employment  is  terminated  for  Good
Reason,  the date specified in the Notice of Termination  shall not be more than
sixty (60) days from the date the Notice of Termination is given to the Company.

         6.       Excise Tax Payments.

                  (a)  Notwithstanding  anything  contained in this Agreement to
the contrary and without regard to whether the  Executive's  employment with the
Company has  terminated,  in the event that any  payment or benefit  (within the
meaning of Section 28OG(b) (2) of the Internal  Revenue Code of 1986, as amended
(the "Code"),  to the  Executive or for his benefit,  whether paid or payable or
distributed  or  distributable  pursuant  to the  terms  of  this  Agreement  or
otherwise in connection with, or arising out of, his employment with the Company
or a change in ownership or effective control of the Company or of a substantial
portion  of its  assets (a  "Payment"  or  "Payments"),  would be subject to the
excise tax imposed by Section 4999 of the Code or any interest or penalties  are
incurred by the  Executive  with  respect to such  excise tax (such  excise tax,
together  with any such interest and  penalties,  are  hereinafter  collectively
referred  to as the  "Excise  Tax"),  then the  Executive  shall be  entitled to
receive an  additional  payment (a  "Gross-Up  Payment")  in an amount such that
after payment by the Executive of all taxes (including any interest or penalties
imposed  with respect to such taxes and the Excise  Tax),  including  any Excise
Tax, imposed upon the Gross-Up  Payment,  the Executive retains an amount of the
Gross-Up Payment equal to the Excise Tax imposed upon the Payments.

                  (b) An initial  determination as to whether a Gross-Up Payment
is required  pursuant to this Section 6 and the amount of such Gross-Up  Payment
shall be made by an  accounting  firm  selected by the  Company  and  reasonably
acceptable  to the  Executive  which  is  designated  one of  the  five  largest
accounting  firms in the United States (the "Accounting  Firm").  The Accounting
Firm shall  provide  its  determination  (the  "Determination"),  together  with
detailed  supporting  calculations  and  documentation  to the  Company  and the
Executive within five days of the Termination Date if applicable,  or such other
time as requested by the Company or by the  Executive  (provided  the  Executive
reasonably  believes  that any of the Payments may be subject to the Excise Tax)
and if the  Accounting  Firm  determines  that no Excise  Tax is  payable by the
Executive with respect to a Payment or Payments,  it shall furnish the Executive
with an opinion  reasonably  acceptable to the Executive that no Excise Tax will
be imposed with respect to any such Payment or Payments. Within five days of the
delivery of the  Determination  to the Executive,  the Executive  shall have the
right to dispute the Determination (the "Dispute). The Gross-Up Payment, if any,
as determined  pursuant to this Section 6(b) shall be paid by the Company to the
<PAGE>
Page 74
                                                            Exhibit 10(iii)A(34)


Executive   within   five  days  of  the  receipt  of  the   Accounting   Firm's
determination.  The  existence  of the  Dispute  shall not in any way affect the
right of the Executive to receive the Gross-Up  Payment in  accordance  with the
Determination. If there is no Dispute, the Determination shall be binding, final
and conclusive upon the Company and the Executive  subject to the application of
Section 6(c).

                  (c) As a  result  of the  uncertainty  in the  application  of
Sections 4999 and 28OG of the Code, it is possible that a Gross-Up Payment (or a
portion  thereof)  will be paid  which  should  not have been  paid (an  "Excess
Payment") or a Gross-Up  Payment (or a portion  thereof)  which should have been
paid will not have  been  paid (an  "Underpayment").  An  Underpayment  shall be
deemed to have  occurred (1) upon notice  (formal or informal) to the  Executive
from any  governmental  taxing authority that the tax liability of the Executive
(whether in respect of the then  current  taxable  year of the  Executive  or in
respect of any prior taxable year of the  Executive)  may be increased by reason
of the  imposition  of the Excise Tax on a Payment or Payments  with  respect to
which the Company has failed to make a sufficient  Gross-Up Payment,  (2) upon a
determination  by a court,  (3) by reason of determination by the Company (which
shall  include  the  position  taken  by  the  Company,  or  together  with  its
consolidated group, on its federal income tax return) or (4) upon the resolution
to the satisfaction of the Executive of the Dispute. If an Underpayment  occurs,
the Executive shall promptly notify the Company and the Company shall pay to the
Executive  at  least  five  days  prior  to the  date on  which  the  applicable
government  taxing  authority has  requested  payment,  an  additional  Gross-Up
Payment equal to the amount of the Underpayment  plus any interest and penalties
(other than interest and penalties imposed by reason of a failure to file timely
a tax return or pay taxes shown due on a return) imposed on the Underpayment. An
Excess Payment shall be deemed to have occurred upon a "Final Determination" (as
hereinafter  defined) that the Excise Tax shall not be imposed upon a Payment or
Payments with respect to which the Executive had previously  received a Gross-Up
Payment.  A Final  Determination  shall  be  deemed  to have  occurred  when the
Executive has received from the applicable  government taxing authority a refund
of taxes or other reduction in his tax liability by reason of the Excess Payment
and upon  either (i) the date a  determination  is made by, or an  agreement  is
entered into with, the applicable  governmental  taxable authority which finally
and conclusively binds the Executive and such taxing authority,  or in the event
that a claim is brought before a court of competent jurisdiction,  the date upon
which a final  determination  has been made by such court and either all appeals
have been taken and finally  resolved or the time for all appeals has expired or
(ii) the statute of limitations  with respect to the Executive's  applicable tax
return has expired.  If an Excess  Payment is determined to have been made,  the
amount of the Excess  Payment  shall be treated as a loan by the  Company to the
Executive  and the  Executive  shall pay to the  Company on demand (but not less
than 10 days after the  determination  of such Excess Payment) the amount of the
<PAGE>
                                                                         Page 75
                                                            Exhibit 10(iii)A(34)


Excess Payment plus interest at an annual rate equal to the rate provided for in
Section  1274(b)(2)(B)  of the Code from the date the Gross-Up Payment (to which
the  Excess  Payment  relates)  was  paid to the  Executive  until  the  date of
repayment to the Company.

                  (d)  Notwithstanding  anything  contained in this Agreement to
the contrary,  in the event that, according to the Determination,  an Excise Tax
will be  imposed  on any  Payment  or  Payments,  the  Company  shall pay to the
applicable  government taxing authorities as Excise Tax withholding,  the amount
of the Excise Tax that the Company  has  actually  withheld  from the Payment or
Payments.

         7.  Unauthorized  Disclosure.  During the period that the  Executive is
actively employed by the Company,  the Executive shall not make any Unauthorized
Disclosure. For purposes of this Agreement, "Unauthorized Disclosure" shall mean
disclosure  by the  Executive  without  the  consent  of the Board  (other  than
pursuant to a court order) to any person,  other than an employee or director of
the  Company  or  a  person  to  whom  disclosure  is  reasonably  necessary  or
appropriate in connection with the performance by the Executive of his duties as
an  executive  of the  Company or as may be legally  required,  of any  material
confidential  information  obtained by the Executive  while in the employ of the
Company (including any material confidential  information with respect to any of
the Company's  customers or methods of distribution)  the disclosure of which is
demonstrably and materially injurious to the Company;  provided,  however,  that
such term shall not  include the use or  disclosure  by the  Executive,  without
consent,  of any  information  known  generally  to the public  (other than as a
result of disclosure  by him in violation of this Section 7) or any  information
not  otherwise  considered  confidential  and  material by a  reasonable  person
engaged in the same business as that conducted by the Company; provided further,
however,  that any  breach  of this  Section  7 shall in no  event  subject  the
Executive  to  damages  (including  costs,  fees and  expenses  incurred  by the
Company) in excess of $10,000 in the aggregate.

         8.  Non-Compete.  During  the period  that the  Executive  is  actively
employed by the Company,  the Executive  shall not directly or indirectly,  own,
manage, operate, control, consult with, or be connected as an officer, employee,
agent, partner,  director or consultant with, or have any financial interest in,
or assist anyone in the conduct of, any business  which  directly  competes with
the  businesses  of the  Company in the State of  Georgia.  Notwithstanding  the
foregoing, the Executive shall not be in violation of the preceding sentence due
to ownership  (directly or  indirectly)  by the  Executive of not more than five
percent (5%) of the issued and outstanding  class of securities of a corporation
whose securities are publicly traded.

         9.       Successors; Binding Agreement.

                  (a) This  Agreement  shall be binding  upon and shall inure to
the benefit of the Company,  its  successors  and assigns and the Company  shall
<PAGE>
Page 76
                                                            Exhibit 10(iii)A(34)


require any  successor or assign to  expressly  assume and agree to perform this
Agreement  in the same manner and to the same  extent that the Company  would be
required to perform it if no such succession or assignment had taken place.  The
term "the Company" as used herein shall include such successors and assigns. The
term  "successors  and assigns" as used herein shall mean a corporation or other
entity acquiring all or substantially all the assets and business of the Company
(including this Agreement) whether by operation of law or otherwise.

                  (b) Neither this Agreement nor any right or interest hereunder
shall be assignable or transferable by the Executive, his beneficiaries or legal
representatives, except by will or by the laws of descent and distribution. This
Agreement  shall inure to the benefit of and be enforceable  by the  Executive's
legal personal representative.

         10. Fees and Expenses. The Company shall pay all legal fees and related
expenses (including the costs of experts,  evidence and counsel) incurred by the
Executive as they become due as a result of (a) the  Executive's  termination of
employment (including all such fees and expenses, if any, incurred in contesting
or disputing any such termination of employment),  (b) the Executive  seeking to
obtain or enforce  any right or benefit  provided  by this  Agreement  or by any
other plan or arrangement maintained by the Company under which the Executive is
or may be entitled to receive  benefits,  or (c) the Executive's  hearing before
the Board as contemplated in Section 2.1 of this Agreement;  provided,  however,
that the  circumstances set forth in clauses (a) and (b) (other than as a result
of the Executive's  termination of employment under  circumstances  described in
Section 2.2(d)) occurred on or after a Change in Control.

         11. Notice.  For the purposes of this Agreement,  notices and all other
communications   provided  for  in  the  Agreement   (including  the  Notice  of
Termination)  shall be in  writing  and shall be deemed to have been duly  given
when personally  delivered or sent by certified mail, return receipt  requested,
postage prepaid,  addressed to the respective addresses last given by each party
to the other,  provided that all notices to the Company shall be directed to the
attention of the Board with a copy to the Secretary of the Company.  All notices
and communications shall be deemed to have been received on the date of delivery
thereof or on the third  business  day after the  mailing  thereof,  except that
notice of change of address shall be effective only upon receipt.

         12.  Non-exclusivity of Rights. Nothing in this Agreement shall prevent
or limit the  Executive's  continuing  or future  participation  in any benefit,
bonus,  incentive or other plan or program provided by the Company or any of its
subsidiaries and for which the Executive may qualify,  nor shall anything herein
limit or reduce such rights as the Executive may have under any other agreements
with the Company or any of its  subsidiaries.  Amounts which are vested benefits
<PAGE>
                                                                         Page 77
                                                            Exhibit 10(iii)A(34)


or which the  Executive  is  otherwise  entitled  to  receive  under any plan or
program of the Company or any of its subsidiaries shall be payable in accordance
with such plan or program, except as explicitly modified by this Agreement.

         13. Settlement of Claims. The Company's obligation to make the payments
provided  for in  this  Agreement  and  otherwise  to  perform  its  obligations
hereunder  shall  not be  affected  by  any  circumstances,  including,  without
limitation, any set-off, counterclaim,  recoupment, defense or other right which
the Company may have against the Executive or others.

         14.  Miscellaneous.  No  provision of this  Agreement  may be modified,
waived or discharged unless such waiver,  modification or discharge is agreed to
in writing  and signed by the  Executive  and the  Company.  No waiver by either
party  hereto  at any time of any  breach  by the  other  party  hereto  of,  or
compliance with, any condition or provision of this Agreement to be performed by
such other party shall be deemed a waiver of similar or dissimilar provisions or
conditions  at the same or at any prior or  subsequent  time.  No  agreement  or
representations,  oral or  otherwise,  express or implied,  with  respect to the
subject matter hereof have been made by either party which are not expressly set
forth in this Agreement.

         15.  Governing Law. This  Agreement  shall be governed by and construed
and enforced in accordance  with the laws of the State of Georgia without giving
effect to the  conflict of law  principles  thereof.  Any action  brought by any
party to this Agreement  shall be brought and maintained in a court of competent
jurisdiction in Fulton County in the State of Georgia.

         16.  Severability.  The  provisions of this  Agreement  shall be deemed
severable and the  invalidity  or  unenforceability  of any provision  shall not
affect the validity or enforceability of the other provisions hereof.

         17. Entire Agreement.  This Agreement  constitutes the entire agreement
between  the  parties  hereto  and  supersedes  all  prior  agreements,  if any,
understandings  and  arrangements,  oral or written,  between the parties hereto
with respect to the subject matter hereof.

IN WITNESS WHEREOF,  the Company has caused this Agreement to be executed by its
duly authorized  officer and the Executive has executed this Agreement as of the
day and year first above written.
<PAGE>
Page 78
                                                            Exhibit 10(iii)A(34)






ATTEST:                                     NATIONAL SERVICE INDUSTRIES, INC.



___________________________                 By: ________________________________
Secretary                                       James S. Balloun
                                                Chairman of the Board
                                                And Chief Executive Officer






                                                --------------------------------
                                                ---------------




In  consideration  of the  Executive's  performing  valuable  services  for  the
Subsidiary,  the  undersigned  Subsidiary  does  hereby  agree to the  terms and
conditions  of  the  Agreement  and  does  hereby   guarantee  the  payment  and
performance  of all the Company's  obligations  and  responsibilities  under the
Agreement.


This ___ day of ________, 1999.


                                            SUBSIDIARY:

                                            -----------------------------------



                                            By: ________________________________




<PAGE>
                                                                         Page 79
                                                            Exhibit 10(iii)A(34)


                                    APPENDIX


                     Executives' Deferred Compensation Plan

                   Supplemental Retirement Plan for Executives

                      Long-Term Achievement Incentive Plan

                                 Pension Plan C

          National Service Industries, Inc. Retirement and 401(k) Plan


Page 80
                                                            Exhibit 10(iii)A(35)


                                                                ----------------

- --------------------------------
- --------------------------------
National Service Industries, Inc.
1420 Peachtree Street, NE
Atlanta, Georgia   30309-3002


Dear ___________:

         The Board of Directors  (the "Board") of National  Service  Industries,
Inc.  (the  "Company")  believes  that the threat or  occurrence  of a Change in
Control (as defined in the  Appendix) of the Company may cause you undue concern
for your  financial  security and distract your attention from the operations of
our businesses, which would be detrimental to the Company and its shareholders.

         In recognition  of these  concerns,  the Board has  determined  that in
order to provide  you with some  measure of security in the event of a Change in
Control of the Company, it has authorized the Company to agree as follows:

         The term of this letter  agreement shall commence as of the date hereof
and shall  continue  in effect  for a period  of at least 48  months;  provided,
however, that commencing on the first anniversary date and each anniversary date
thereafter the term shall be automatically  extended for an additional 12 months
unless the Company shall have given written notice to you at least 90 days prior
thereto  that  the  term of this  letter  agreement  shall  not be so  extended;
provided,  further, however, that upon a Change in Control this letter agreement
shall in no event be terminated  prior to the complete and full  satisfaction by
the Company (or any successor thereto) of its obligations as set forth herein.

         For any fiscal year  during  which you are in the employ of the Company
on the date of  occurrence  of a Change in Control,  you shall be  guaranteed an
annual bonus for that fiscal year (the "Change in Control Year") in an amount no
less than the annual bonus that was paid or payable to you for the most recently
ended fiscal year prior to a Change in Control (the  "Bonus")  provided that you
are in the employ of Company (or its successor) on the last day of the Change in
Control Year.

<PAGE>
                                                                         Page 81
                                                            Exhibit 10(iii)A(35)


- --------------
- -----------------------
National Service Industries, Inc.
June 1, 1999
Page -2-


         The Bonus will be paid to you in cash  within  five (5)  business  days
following  the last day of the Change in Control  Year whether or not you are in
the employ of the Company on the date of payment.

         For  purposes  of this  letter  agreement,  the  phrase  "employ of the
Company"  shall  include  your  being  in the  employ  of a direct  or  indirect
subsidiary corporation or subsidiary partnership of the Company.

                                            Very truly yours,




ATTEST:                                     James S. Balloun
                                            Chairman of the Board of Directors
                                            and Chief Executive Officer
               Secretary





<PAGE>
Page 82
                                                            Exhibit 10(iii)A(35)


                                    APPENDIX




     Change in Control.  For  purposes of this  letter  agreement,  a "Change in
Control" shall mean any of the following events:

     (a) The  acquisition  (other than from the Company) by any "Person" (as the
term person is used for purposes of Sections  13(d) or 14(d) of the 1934 Act) of
beneficial  ownership  (within the meaning of Rule 13d-3  promulgated  under the
1934 Act) of twenty  percent  (20%) or more of the combined  voting power of the
Company's then outstanding voting securities; or

     (b) The individuals  who, as of June 1, 1999, are members of the Board (the
"Incumbent Board") cease for any reason to constitute at least two-thirds of the
Board;  provided,  however,  that if the election, or nomination for election by
the  Company's  stockholders,  of any new  director was approved by a vote of at
least two-thirds of the Incumbent  Board,  such new director shall, for purposes
of this Agreement, be considered as a member of the Incumbent Board; or

     (c)  Approval  by   stockholders   of  the  Company  of  (1)  a  merger  or
consolidation  involving  the  Company  if  the  stockholders  of  the  Company,
immediately  before  such  merger or  consolidation  do not, as a result of such
merger or consolidation,  own, directly or indirectly, more than seventy percent
(70%) of the combined voting power of the then outstanding  voting securities of
the corporation resulting from such merger or consolidation in substantially the
same  proportion as their  ownership of the combined  voting power of the voting
securities  of  the  Company  outstanding  immediately  before  such  merger  or
consolidation, or (2) a complete liquidation or dissolution of the Company or an
agreement for the sale or other  disposition of all or substantially  all of the
assets of the Company.

Notwithstanding the foregoing,  a Change in Control shall not be deemed to occur
pursuant to Section (a),  solely  because  twenty  percent  (20%) or more of the
combined voting power of the Company's then  outstanding  securities is acquired
by (i) a  trustee  or  other  fiduciary  holding  securities  under  one or more
employee benefit plans maintained by the Company or any of its subsidiaries,  or
(ii) any corporation  which,  immediately  prior to such  acquisition,  is owned
directly or indirectly by the stockholders of the Company in the same proportion
as their ownership of stock in the Company immediately prior to such acquisition
(hereinafter referred to as "Related Persons").


                                                                         Page 83
                                                            Exhibit 10(iii)A(40)


                ASPIRATION ACHIEVEMENT INCENTIVE AWARD AGREEMENT
                             FOR EXECUTIVE OFFICERS



         THIS  AGREEMENT,  made as of the 7th day of  October,  1999 (the "Grant
Date"),  between  NATIONAL  SERVICE  INDUSTRIES,  INC.,  a Delaware  corporation
("NSI"),  and NSI  SERVICES,  L.P.  (GA), a  Subsidiary  of NSI  (together,  the
"Company"), and _____________________________ ("Grantee").

         WHEREAS,  NSI  has  adopted  the  National  Service  Industries,   Inc.
Long-Term Achievement Incentive Plan (the "Plan") in order to provide additional
incentives to certain  officers and key  employees of NSI and its  Subsidiaries;
and

         WHEREAS,  the Committee  responsible for administration of the Plan has
determined  to grant to Grantee an  Aspiration  Achievement  Incentive  Award as
provided herein.

         NOW, THEREFORE, the parties hereto agree as follows:

         1.       Grant of Aspiration Award.

                  1.1  The  Company  hereby  grants  to  Grantee  an  Aspiration
Achievement  Incentive  Award (the  "Award"),  which has a value  determined  as
provided  in  Section 2 below  based  upon the  performance  of NSI  during  the
Performance  Cycle from September 1, 1999 to August 31, 2002. As provided in the
Plan,  Grantee's  right to  payment of this Award is  dependent  upon  Grantee's
continued  employment in Grantee's  current  position with the Company,  or in a
position with  responsibilities  of  substantially  similar value to the Company
during the Performance  Cycle.  Under certain  circumstances as described below,
Grantee  may be entitled  to receive  payment  for some  portion of the Award if
Grantee's employment terminates prior to the end of the Performance Cycle.

                  1.2 Grantee hereby acknowledges  receipt of a copy of the Plan
and agrees to be bound by all the terms and provisions  thereof.  This Agreement
shall be construed in  accordance  with,  and subject to, the  provisions of the
Plan (the provisions of which are hereby  incorporated by reference) and, except
as otherwise  expressly set forth  herein,  the  capitalized  terms used in this
Agreement shall have the same definitions as set forth in the Plan.

         2.       Performance Measure and Performance Levels.

                  The Committee has  established  the  performance  measure (the
"Performance Measure"), and award and performance levels set forth in Appendix A
attached  hereto.  The chart in Appendix A specifies  a  Commitment  performance
level,  at  which  the  Commitment  Level  Award  will be  paid,  an  Aspiration
<PAGE>
Page 84
                                                            Exhibit 10(iii)A(40)


performance level, at or above which an Aspiration Level Award will be paid, and
a threshold  performance  level, at which a minimum incentive award will be paid
and below which no award will be paid. For each level of performance at or above
the  threshold  performance  level  through the  Aspiration  performance  level,
Grantee  will  receive  an award  determined  in  accordance  with the chart and
formulae set forth in Appendix A. The terms used in determining  the Performance
Measure are defined in Appendix B.

         3.       Determination of Aspiration Award.

                  3.1 Determination  Notice.  Subject to Section 3.2, as soon as
practical  following the last day of the Performance  Cycle,  the Committee will
determine, in accordance with Section 7(c) of the Plan, the performance level of
NSI with  respect to the  Performance  Measure for the  Performance  Cycle.  The
Committee  may  in  determining  the  performance  level  with  respect  to  the
Performance  Measure adjust NSI's financial results for the Performance Cycle to
exclude the effect of unusual  charges or income items which are  distortive  of
financial  results for the  Performance  Cycle;  provided,  that in  determining
financial  results,  items whose exclusion from  consideration will increase the
performance  level  of NSI  shall  only  have  their  effects  excluded  if they
constitute  "extraordinary items" under generally accepted accounting principles
and all such items  shall be  excluded.  The  Committee  shall  also  adjust the
performance  calculations  to  exclude  the  unanticipated  effect on  financial
results  of  changes  in the  Code,  or  other  tax  laws,  and the  regulations
thereunder.  The Committee shall also exclude from  consideration  the effect on
financial  performance of each of the following events or items where the result
of excluding the particular  event or item is to increase the performance  level
of NSI: (i) an acquisition  or a divestiture  involving more than $10 million in
net worth or $25  million in  business  revenues;  (ii) an equity  restructuring
involving more than $1 million;  (iii) asset impairment  charges  involving more
than  $1  million  and  restructuring  costs  involving  more  than  $1  million
associated  with  facility  closings or reduction  in  employment  levels;  (iv)
changes in accounting  treatment or rules  involving  more than $1 million.  The
Committee may decrease the amount of the Award otherwise  payable to Grantee if,
in the Committee's  view, such adjustment is necessary or desirable,  regardless
of the extent to which the Performance Measure has been achieved.  The Committee
may establish such guidelines and procedures for reducing the amount of an Award
as it deems appropriate.

     The Company  will notify  Grantee (or the  executors or  administrators  of
Grantee's  estate,  if  applicable)  of  the  Committee's   determination   (the
"Determination  Notice"). The Determination Notice shall specify the performance
level of NSI with respect to the Performance  Measure for the Performance  Cycle
and the amount of Award (if any) Grantee will be entitled to receive.

                  3.2  Significant  Corporate  Events.  If, during a Performance
Cycle,  NSI  consummates an acquisition or disposition  that (i) involves assets
whose value equals or exceeds  twenty  percent (20%) of the total value of NSI's
<PAGE>
                                                                         Page 85
                                                            Exhibit 10(iii)A(40)


assets,  (ii)  represents a part of the business  whose revenues equal or exceed
twenty percent (20%) of the total of NSI's revenues,  or (iii) causes a material
restructuring of NSI, the following rules shall apply:

     (a)  If the  transaction  is  consummated  during  the  first  year  of the
Performance Cycle, the Performance Cycle and Grantee's outstanding Award will be
terminated  with no payout and a new  Performance  Cycle  containing a new Award
will be started.

     (b)  If  the  transaction  is  consummated  after  the  first  year  of the
Performance Cycle, the Performance Cycle will end and the outstanding Award will
be determined and paid at NSI's actual  performance  level to such date,  taking
into  account  the  adjustments  provided  for in  Section  3.1  above and using
prorated performance levels of the Performance Measure to reflect the portion of
the  Performance  Cycle that had elapsed as of the date of  consummation  of the
acquisition  or  disposition.  Payment  of the  Award  will  be  made as soon as
practical  after it is determined.  A new  Performance  Cycle will be started to
cover the period remaining in the initial  Performance  Cycle or, if that result
is not practical,  the Committee will make an appropriate  adjustment to reflect
the premature termination of the initial Performance Cycle.

     If,  during  a  Performance   Cycle,  NSI  consummates  an  acquisition  or
disposition  that is not covered by the special  provisions of this Section 3.2,
the financial  effects of such  acquisition or  disposition  shall be handled as
provided in Section 3.1.

     Any actions  under this Section 3.2 shall be taken in  accordance  with the
requirements of Code Section 162(m) and the regulations thereunder.


          4.Payment of Aspiration Award.

                  4.1 Unless the Committee  determines otherwise at the time the
Award is paid,  and  except as  otherwise  provided  in the event of a Change in
Control,  the amount Grantee is entitled to receive will be paid as follows: (a)
for a payment level up to and including  twice the Commitment  Level Award,  the
Award will be paid  one-half in cash and one-half in Shares,  payable as soon as
administratively  practicable  following the  determination  of the  performance
level pursuant to Section 3.1 above,  and (b) to the extent the payment level is
more than twice the  Commitment  Level Award,  that portion of the Award will be
paid  one-half in  Restricted  Stock and  one-half in cash,  to be paid out upon
vesting of the  Restricted  Stock as described in Section 4.4 below.  The Shares
and  Restricted  Stock  issued  upon  payment of an Award shall be valued at the
average of the Fair  Market  Value of the  shares for the last ten (10)  trading
days of the Performance  Cycle.  Except in the case of a Change in Control,  the
Committee may, in its discretion, attach restrictions,  terms, and conditions to
the Shares issued as part of the Award.

                  4.2  Prior to  vesting,  the  Restricted  Stock  shall  not be
transferable  by  Grantee by means of sale,  assignment,  exchange,  pledge,  or
otherwise;  provided,  however,  that with NSI's consent  Grantee shall have the
<PAGE>
Page 86
                                                            Exhibit 10(iii)A(40)


right to tender for sale or exchange  any such shares in the event of any tender
offer  within the meaning of Section  14(d) of the  Securities  Exchange  Act of
1934. Any attempt to convey any interest in the Restricted Stock in violation of
this  paragraph  shall not be  recognized  by the  Company and shall be null and
void.  Grantee shall otherwise be entitled with respect to the Restricted  Stock
to the rights of a  stockholder  of NSI,  including the right to vote the shares
and receive  dividends  and any other  distributions  declared  on NSI's  stock.
Grantee's rights with respect to the Restricted  Stock shall remain  forfeitable
at all times prior to the dates on which such rights become vested, as set forth
in Section 4.4 below.

                  4.3 The stock  certificate(s)  evidencing the Restricted Stock
shall be registered on NSI's books in the name of Grantee as soon as practicable
following  the  Determination  Notice.  NSI or the Company  may retain  physical
possession  and custody of the  certificate(s)  until vesting of the  Restricted
Stock as set forth in Section  4.4 below,  and the  certificate(s)  shall bear a
legend  referring to the  restrictions  on transfer set forth in this Agreement.
Grantee  shall  sign a power  of  attorney  enabling  the  certificate(s)  to be
transferred to the Company in the event and to the extent the  Restricted  Stock
is forfeited as set forth in Section 4.4 below.  Upon vesting of the  Restricted
Stock as set forth in Section 4.4 below, NSI shall cause a stock certificate for
the  requisite  number  of  shares  to be  delivered  to  Grantee,  free  of any
restrictive legend.

                  4.4 Fifty  percent  (50%) of the  shares of  Restricted  Stock
shall vest one (1) year following the end of the Performance Cycle and the other
fifty  percent  (50%)  shall  vest  two  (2)  years  following  the  end  of the
Performance  Cycle. In the event of Grantee's  termination of employment  within
two (2) years  after the end of the  Performance  Cycle,  by death,  Disability,
Retirement  (termination  at or after age 65), or by the Company  without Cause,
the Restricted Stock, to the extent not already vested, shall vest in full as of
the date of termination. Except as the Committee may otherwise determine, in the
event of Grantee's  termination  of employment  for any other reason,  including
voluntary  termination or termination for Cause,  the Restricted  Stock shall be
forfeited to the extent not already vested and Grantee's rights as a stockholder
with  respect  to  that  forfeited   Restricted   Stock  will  thereupon  cease.
Notwithstanding the foregoing, the Restricted Stock will fully vest in the event
of a Change in Control  during  Grantee's  employment.  The cash  portion of the
Award  corresponding to the Restricted Stock will be paid to Grantee when and as
the  Restricted  Stock  vests;  that cash  portion  shall be subject to the same
vesting and  forfeiture  provisions  as are set forth  above for the  Restricted
Stock.

         5.       Termination of Employment.

                  5.1 In General.  Except as provided in Sections  5.2, 5.3, and
5.4  below,  in  the  event  that  Grantee's  employment   terminates  during  a
Performance Cycle, all unearned Aspiration Awards shall be immediately forfeited
by Grantee.

                  5.2  Termination  of Employment Due to Death,  Disability,  or
Retirement.  In the event the  employment  of Grantee is terminated by reason of
<PAGE>
                                                                         Page 87
                                                            Exhibit 10(iii)A(40)


death or Disability during a Performance  Cycle,  Grantee shall be entitled to a
prorated payout with respect to the unearned Award. The prorated payout shall be
determined  by the  Committee  based  upon the length of time that  Grantee  was
actively  employed during the  Performance  Cycle relative to the full length of
the Performance Cycle;  provided,  that payment shall only be made to the extent
at the end of the Performance  Cycle the Award would have been earned based upon
the performance  level achieved for the  Performance  Cycle (taking into account
the  adjustment  provisions  and other rules in Section 3 above;  and  provided,
further,  that the performance level used to determine the prorated award cannot
exceed two hundred percent (200%) of the Commitment performance level.

     In the event of Grantee's  Retirement  (on or after age 65), the full Award
shall  continue to be eligible for payout at the end of the  Performance  Cycle,
just as if Grantee had remained  employed for the  remainder of the  Performance
Cycle  (including  if Grantee  dies after  Retirement  but before the end of the
Performance  Cycle).  At the end of the Performance  Cycle,  the Committee shall
make its determination in the same manner as provided in Section 3.

     Payment  of earned  Awards to Grantee  in the event of  termination  due to
death,  Disability,  or Retirement shall be made at the same time payments would
be  made  to  Grantee  if  Grantee  did  not  terminate  employment  during  the
Performance Cycle.


                  5.3  Change  In  Control.  Notwithstanding  anything  in  this
Agreement to the contrary,  if a Change in Control occurs during the Performance
Cycle,  then Grantee's Award shall be determined for the Performance  Cycle then
in  progress  as though  the  Performance  Cycle had ended as of the date of the
Change in Control and the outstanding Award will be paid at the Commitment Level
Award or the actual  performance  level to such date (using,  for such  purpose,
prorated performance levels of the Performance Measure to reflect the portion of
the Performance Cycle that has elapsed as of the date of the Change in Control),
whichever provides the greater payment.  The Award determined in accordance with
the preceding sentence shall be fully vested and payable immediately to Grantee.
The  Committee  shall  determine the amount of the Award under this Section 5.3,
subject to the terms of this  section,  and no downward  adjustment of the Award
which would result in reduction  of the Award by more than fifty  percent  (50%)
shall be  permitted.  The  Award  will be paid in full in cash,  unless  Grantee
elects to receive  one-half of the Award in Shares.  For purposes of determining
the number of Shares to be paid to  Grantee  under this  Section  5.3,  the Fair
Market Value of a Share shall be determined by taking the average  closing price
per share for the last twenty (20) trading days prior to the commencement of the
offer, transaction, or other event which resulted in a Change in Control.

                  5.4   Termination   Without  Cause.  In  the  event  Grantee's
employment  is  terminated  by the Company  without Cause more than one (1) year
after  the  commencement  of the  Performance  Cycle and prior to the end of the
Performance  Cycle,  Grantee shall be entitled to a prorated payout of the Award
based upon the length of time that  Grantee  was  actively  employed  during the
<PAGE>
Page 88
                                                            Exhibit 10(iii)A(40)


Performance  Cycle  relative  to  the  full  length  of the  Performance  Cycle;
provided,  that  payment  shall  be made  only to the  extent  at the end of the
Performance  Cycle the Award would have been earned  based upon the  performance
level achieved during the Performance  Cycle (taking into account the adjustment
provisions and other rules in Section 3 above); and provided,  further, that the
performance level used to determine the prorated award cannot exceed two hundred
percent (200%) of the  Commitment  performance  level.  Payment shall be made to
Grantee at the same time as if Grantee had not terminated  employment during the
Performance Cycle.

         6.       No Right to Continued Employment.


                  Nothing in this  Agreement or the Plan shall be interpreted to
confer upon Grantee any rights with respect to  continuance of employment by the
Company,  nor shall this  Agreement  or the Plan  interfere  in any way with the
right of the Company to terminate Grantee's employment at any time.


         7.       Nonassignment.


                  Grantee shall not have the right to assign, alienate,  pledge,
transfer,  or encumber  any amounts  due Grantee  hereunder,  and any attempt to
assign,  alienate,  pledge,  transfer,  or encumber Grantee's rights or benefits
shall be null and void and not recognized by the Plan or the Company.


         8.       Modification of Agreement.


                  This  Agreement  may  be  modified,   amended,  suspended,  or
terminated,  and any terms or  conditions  may be waived,  but only by a written
instrument executed by the parties hereto.


         9.       Severability; Governing Law.


                  Should any  provision of this  Agreement be held by a court of
competent  jurisdiction  to be  unenforceable  or invalid  for any  reason,  the
remaining provisions of this Agreement shall not be affected by such holding and
shall continue in full force in accordance with their terms.

                  The validity, interpretation, construction, and performance of
this  Agreement  shall be governed by the laws of the State of Delaware  without
giving effect to the conflicts of laws principles thereof.


         10.      Successors in Interest.


                  This  Agreement  shall  inure to the benefit of and be binding
upon any successor to the Company.  All obligations imposed upon Grantee and all
rights  granted to the  Company  under  this  Agreement  shall be  binding  upon
Grantee's heirs, executors, and administrators.
<PAGE>
                                                                         Page 89
                                                            Exhibit 10(iii)A(40)



         11.      Resolution of Disputes.


                  Any dispute or  disagreement  which may arise  under,  or as a
result  of,  or in any way  relate  to,  the  interpretation,  construction,  or
application  of  this  Agreement  shall  be  determined  by the  Committee.  Any
determination made hereunder shall be final,  binding, and conclusive on Grantee
and the Company for all purposes.

         12.      Withholding of Taxes.


                  The  Company  shall  have the right to deduct  from any amount
payable under this Agreement,  an amount equal to the federal,  state, and local
income  taxes and other  amounts as may be required  by law to be withheld  (the
"Withholding  Taxes") with respect to any such amount. In satisfaction of all or
part of the Withholding Taxes, Grantee may make a written election, which may be
accepted  or rejected  in the  discretion  of the  Company,  to have  withheld a
portion of the Shares  issuable to him or her  pursuant  to an Award,  having an
aggregate Fair Market Value equal to the Withholding Taxes.


                           NATIONAL SERVICE INDUSTRIES, INC.



                           By:__________________________________________________
                              JAMES S. BALLOUN
                              Chairman, President, and
                              Chief Executive Officer



                           NSI SERVICES, L.P. (GA), Subsidiary



                           By:__________________________________________________
                               JAMES S. BALLOUN
                               Chairman, President, and
                               Chief Executive Officer



                           -----------------------------------------------------
                           Name of Grantee:  _____________________

<PAGE>
Page 90
                                                            EXHIBIT 10(iii)A(40)

                                   Appendix A

              Aspiration Award Program Illustration - FY 2000-2002


Name:        James S. Balloun                              Division:   Corporate
Position:    Chairman, President, & CEO
Salary:      $850,000


<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment        Aspiration
FY00-02 Economic Profit (in millions)                        **                  **                 **
Individual AAI Opportunity                               $ 100,000           $ 400,000        $ 2,000,000

</TABLE>

Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

                                                    Individual
                                                    Aspiration
Economic Profit                                     Award
<S>          <C>                                   <C>

Threshold    **                                     $   100,000

Commitment   **                                     $   400,000

Aspiration   **                                     $ 2,000,000

**  Confidential information has been omitted and filed separately with Securities and Exchange Commission.
<PAGE>
                                                                         Page 91
                                                            Exhibit 10(iii)A(40)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD
                                      FOR
                         2000 - 2002 PERFORMANCE PERIOD


                                  NSI CORPORATE



Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:
     a =  0.02885
     b = -0.29808


Above Commitment Level EP:
     a =  0.0303
     b = -0.36364


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.




</TABLE>
<PAGE>

Page 92
                                                            EXHIBIT 10(iii)A(40)

                                   Appendix A

              Aspiration Award Program Illustration - FY 2000-2002


Name:        Brock A. Hattox                              Division:   Corporate
Position:    Executive Vice President
             & Chief Financial Officer
Salary:      $390,000


<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment        Aspiration
FY00-02 Economic Profit (in millions)                        **                  **                 **
Individual AAI Opportunity                               $  46,800          $ 187,200        $   936,000


</TABLE>
Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

                                                    Individual
                                                    Aspiration
Economic Profit                                     Award
<S>          <C>                                   <C>

Threshold    **                                     $  46,800

Commitment   **                                     $ 187,200

Aspiration   **                                     $ 936,000

**  Confidential information has been omitted and filed separately with Securities and Exchange Commission.
</TABLE>
<PAGE>
                                                                         Page 93
                                                            Exhibit 10(iii)A(40)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD
                                      FOR
                         2000 - 2002 PERFORMANCE PERIOD


                                  NSI CORPORATE



Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:
     a =  0.02885
     b = -0.29808


Above Commitment Level EP:
     a =  0.0303
     b = -0.36364


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.

<PAGE>
Page 94
                                                            EXHIBIT 10(iii)A(40)

                                   Appendix A

              Aspiration Award Program Illustration - FY 2000-2002


Name:        David Levy                                    Division:   Corporate
Position:    Executive Vice President, Administration
             & Counsel
Salary:      $375,000


<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment        Aspiration
FY00-02 Economic Profit (in millions)                        **                  **                 **
Individual AAI Opportunity                               $  45,000           $ 180,000        $   900,000

</TABLE>
Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

                                                    Individual
                                                    Aspiration
Economic Profit                                     Award
<S>          <C>                                   <C>

Threshold    **                                     $  45,000

Commitment   **                                     $ 180,000

Aspiration   **                                     $ 900,000

**  Confidential information has been omitted and filed separately with Securities and Exchange Commission.
</TABLE>
<PAGE>
                                                                         Page 95
                                                            Exhibit 10(iii)A(40)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD
                                      FOR
                         2000 - 2002 PERFORMANCE PERIOD


                                  NSI CORPORATE



Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:
     a =  0.02885
     b = -0.29808


Above Commitment Level EP:
     a =  0.0303
     b = -0.36364


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.

<PAGE>
Page 96
                                                            EXHIBIT 10(iii)A(40)

                                   Appendix A

              Aspiration Award Program Illustration - FY 2000-2002


Name:        Stewart A. Searle                             Division:   Corporate
Position:    Senior Vice President, Planning & Development
Salary:      $250,000


<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment        Aspiration
FY00-02 Economic Profit (in millions)                        **                  **                 **
Individual AAI Opportunity                               $  30,000           $ 120,000        $   600,000


</TABLE>
Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

                                                    Individual
                                                    Aspiration
Economic Profit                                     Award
<S>          <C>                                   <C>

Threshold    **                                     $  30,000

Commitment   **                                     $ 120,000

Aspiration   **                                     $ 600,000

**  Confidential information has been omitted and filed separately with Securities and Exchange Commission.
</TABLE>
<PAGE>
                                                                         Page 97
                                                            Exhibit 10(iii)A(40)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD
                                      FOR
                         2000 - 2002 PERFORMANCE PERIOD


                                  NSI CORPORATE



Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:
     a =  0.02885
     b = -0.29808


Above Commitment Level EP:
     a =  0.0303
     b = -0.36364


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.
<PAGE>
Page 98
                                                            EXHIBIT 10(iii)A(40)

                                   Appendix A

              Aspiration Award Program Illustration - FY 2000-2002


Name:        George H. Gilmore, Jr.                        Division:   Corporate
Position:    Executive Vice President and Group President
Salary:      $450,000


<TABLE>
<S>                                                      <C>              <C>                 <C>

                                                                          Achievement Level
                                                         Threshold           Commitment        Aspiration
FY00-02 Economic Profit (in millions)                        **                  **                 **
Individual AAI Opportunity                               $  54,000           $ 216,000        $ 1,080,000


</TABLE>
Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


<TABLE>
<CAPTION>

                                                    Individual
                                                    Aspiration
Economic Profit                                     Award
<S>          <C>                                   <C>

Threshold    **                                     $    54,000

Commitment   **                                     $   216,000

Aspiration   **                                     $ 1,080,000

**  Confidential information has been omitted and filed separately with Securities and Exchange Commission.
</TABLE>
<PAGE>
                                                                         Page 99
                                                            Exhibit 10(iii)A(40)




                     ASPIRATION ACHIEVEMENT INCENTIVE AWARD
                                      FOR
                         2000 - 2002 PERFORMANCE PERIOD


                                  NSI CORPORATE



Formula:  Payout as a Percent of Commitment Award = a  x  EP  +  b


Below Commitment Level EP:
     a =  0.02885
     b = -0.29808


Above Commitment Level EP:
     a =  0.0303
     b = -0.36364


Notes:

     1.   EP = Cumulative Economic Profit for performance period,  which will be
          expressed in millions, rounded to one decimal place.

     2.   Values for "a" and "b" will be rounded to five decimal places.

     3.   Payout percentages will be rounded to a tenth of a percent.

     4.   No award is payable below the Threshold Level EP,  notwithstanding the
          formula set forth above.

     5.   The  maximum  award  payable is 500% of the  Commitment  Level  award,
          notwithstanding the formula set forth above.
<PAGE>
Page 100
                                                            EXHIBIT 10(iii)A(40)


                                                   APPENDIX B

                                              ASPIRATION ACHIEVEMENT
                                                  INCENTIVE AWARD
                                                PERFORMANCE MEASURE

<TABLE>
<S>                                                       <C>

PERFORMANCE MEASURE                                       DEFINITION


Economic Profit                                           Sum of the annual economic profits for the performance
                                                          cycle.  Annual economic profit shall be determined as
                                                          follows:  Adjusted After-Tax Profits (AATP) minus
                                                          [Average Invested Capital times the Weighted Average
                                                          Cost of Capital (WACC)]


RELATED TERMS                                             DEFINITION


Average Invested Capital                                  Average of the average beginning and ending Invested
                                                          Capital balances each month.

Adjusted After-Tax Profit (AATP)                          Adjusted Pre-Tax Profit minus Book Income Taxes.

Adjusted Pre-Tax Profit (APTP)                            Income before provision for income taxes plus interest
                                                          expense plus implied interest on capitalized operating
                                                          leases.

Book Income Taxes                                         Reported tax rate (determined by dividing
                                                          the provision for income taxes by the
                                                          income before the provision for income
                                                          taxes, as reported in NSI's annual financial
                                                          statements) applied to APTP.

Invested Capital                                          [Total assets plus capitalized operating leases, less
                                                          short and long-term investment in tax benefits] less
                                                          [non-interest bearing liabilities except for self
                                                          insurance reserves and deferred tax credits relating to
                                                          the safe harbor lease].

Weighted Average Cost of Capital (WACC)                   Ten percent (10%) will be the WACC for the Performance
                                                          Cycle ending August 31, 2002.

</TABLE>




                                                                        Page 101
                                                                      Exhibit 13

                           CONSOLIDATED BALANCE SHEETS
                        National Service Industries, Inc.
<TABLE>
<CAPTION>


                                                                                                     August 31
                                                                                              ----------   ----------
(In thousands, except share and per-share data)                                                  1999          1998
Assets
Current Assets:
<S>                                                                                           <C>          <C>
      Cash and cash equivalents ...........................................................   $    2,254   $   19,146
      Receivables, less reserves for doubtful accounts of $6,306 in 1999 and $4,631 in 1998      382,188      307,140
      Inventories, at the lower of cost (on a first-in, first-out basis) or market ........      218,191      197,950
      Linens in service, net of amortization ..............................................       58,875       58,826
      Deferred income taxes ...............................................................       10,271       17,542
      Prepayments .........................................................................        8,634        6,447
                                                                                              ----------   ----------
           Total Current Assets ...........................................................      680,413      607,051
                                                                                              ----------   ----------

Property, Plant, and Equipment, at cost:
      Land ................................................................................       25,764       21,450
      Buildings and leasehold improvements ................................................      186,776      150,326
      Machinery and equipment .............................................................      587,719      485,271
                                                                                              ----------   ----------
           Total Property, Plant, and Equipment ...........................................      800,259      657,047
      Less - Accumulated depreciation and amortization ....................................      417,946      385,176
                                                                                              ----------   ----------
           Property, Plant, and Equipment - net ...........................................      382,313      271,871
                                                                                              ----------   ----------


Other Assets:
      Goodwill and other intangibles ......................................................      551,995       88,280
      Other ...............................................................................       81,068       43,482
                                                                                              ----------   ----------
           Total Other Assets .............................................................      633,063      131,762
                                                                                              ----------   ----------
                Total Assets ..............................................................   $1,695,789   $1,010,684
                                                                                              ----------   ----------

</TABLE>


<PAGE>
Page 102
                                                                      Exhibit 13

                     CONSOLIDATED BALANCE SHEETS (continued)
                        National Service Industries, Inc.
<TABLE>
<CAPTION>


                                                                                                               August 31
                                                                                                       -----------    -----------
(In thousands, except share and per-share data)                                                            1999           1998
Liabilities and Stockholders' Equity
Current Liabilities:
<S>                                                                                                    <C>            <C>
      Current maturities of long-term debt .........................................................   $       368    $        98
      Commercial paper, short-term .................................................................       102,539           --
      Notes payable ................................................................................        11,471          7,883
      Accounts payable .............................................................................       128,122         95,217
      Accrued salaries, commissions, and bonuses ...................................................        65,458         34,820
      Current portion of self-insurance reserves ...................................................         8,785         11,253
      Accrued taxes payable ........................................................................        12,203           --
      Other accrued liabilities ....................................................................        94,939         72,724
                                                                                                       -----------    -----------
           Total Current Liabilities ...............................................................       423,885        221,995
                                                                                                       -----------    -----------
Long-Term Debt, less current maturities ............................................................       435,199         78,092
                                                                                                       -----------    -----------
Deferred Income Taxes ..............................................................................        95,557         40,404
                                                                                                       -----------    -----------
Self-Insurance Reserves, less current portion ......................................................        38,828         44,573
                                                                                                       -----------    -----------
Other Long-Term Liabilities ........................................................................        86,446         46,719
                                                                                                       -----------    -----------
Commitments and Contingencies (Note 5)

Stockholders' Equity:
      Series A participating  preferred stock, $.05 stated value, 500,000 shares
      authorized,  none issued
      Preferred  stock,  no par value,  500,000 shares authorized, none issued
      Common stock, $1 par value, 120,000,000 shares authorized, 57,918,978 shares
            issued in 1999 and 1998 ................................................................        57,919         57,919
      Paid-in capital ..............................................................................        29,055         28,521
      Retained earnings ............................................................................       976,461        903,974
      Accumulated other comprehensive income items .................................................        (9,326)       (11,357)
                                                                                                       -----------    -----------
                                                                                                         1,054,109        979,057
                                                                                                       -----------    -----------
         Less - Treasury stock, at cost (17,449,752 shares in 1999 and 16,457,340 shares in 1998) ..       438,235        400,156
                                                                                                       -----------    -----------

               Total Stockholders' Equity ..........................................................       615,874        578,901
                                                                                                       -----------    -----------
                  Total Liabilities and Stockholders' Equity .......................................   $ 1,695,789    $ 1,010,684
                                                                                                       -----------    -----------
</TABLE>
The accompanying notes to consolidated financial statements are an integral part
of these balance sheets.

<PAGE>
                                                                        Page 103
                                                                      Exhibit 13


                        CONSOLIDATED STATEMENTS OF INCOME
                        National Service Industries, Inc.
<TABLE>
<CAPTION>


                                                                               Years Ended August 31
                                                                    ------------   -----------    -----------
(In thousands, except per-share data)                                    1999          1998            1997
Sales and Service Revenues:
<S>                                                                 <C>            <C>            <C>
      Net sales of products .....................................   $ 1,910,114    $ 1,718,564    $ 1,542,644
      Service revenues ..........................................       309,115        312,746        493,535
                                                                    -----------    -----------    -----------
           Total Sales and Service Revenues .....................     2,219,229      2,031,310      2,036,179
                                                                    -----------    -----------    -----------
Costs and Expenses:
      Cost of products sold .....................................     1,146,080      1,023,765        924,505
      Cost of services ..........................................       180,770        183,470        283,024
      Selling and administrative expenses .......................       698,196        654,511        655,029
      Interest expense, net .....................................        14,067            749          1,624
      Gain on sale of businesses ................................       (11,220)        (2,449)       (75,097)
      Restructuring expense, asset impairments, and other charges        (9,291)          --           63,091
      Other (income) expense, net ...............................         2,305         (1,857)         4,925
                                                                    -----------    -----------    -----------
           Total Costs and Expenses .............................     2,020,907      1,858,189      1,857,101
                                                                    -----------    -----------    -----------

Income before Provision for Income Taxes ........................       198,322        173,121        179,078
Provision for Income Taxes ......................................        73,979         64,401         71,800
                                                                    -----------    -----------    -----------
Net Income ......................................................   $   124,343    $   108,720    $   107,278
                                                                    -----------    -----------    -----------
Basic Earnings per Share ........................................   $      3.04    $      2.56    $      2.37
                                                                    -----------    -----------    -----------
Basic Weighted Average Number of Shares Outstanding .............        40,899         42,462         45,191
                                                                    -----------    -----------    -----------
Diluted Earnings per Share ......................................   $      3.03    $      2.53    $      2.36
                                                                    -----------    -----------    -----------
Diluted Weighted Average Number of Shares Outstanding ...........        41,093         43,022         45,534
                                                                    -----------    -----------    -----------

</TABLE>





The accompanying notes to consolidated financial statements are an integral part
of these statements.



<PAGE>
Page 104
                                                                      Exhibit 13
                 CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                        National Service Industries, Inc.

(In thousands, except share and per-share data)

<TABLE>
<CAPTION>
                                                                                                  Accumulated
                                                                                                     Other
                                                         Comprehensive Common  Paid-in  Retained  Comprehensive Treasury
                                                            Income     Stock   Capital  Earnings  Income Items   Stock      Total
                                                         ------------ -------- -------- --------- ------------- --------- ----------
<S>                                                      <C>          <C>      <C>      <C>       <C>           <C>        <C>
Balance August 31, 1996                                               $57,919  $11,021  $794,801  $     (3,434) $(142,299) $718,008
      Comprehensive income:
          Net income                                     $107,278        -        -      107,278          -          -      107,278
          Other comprehensive income, net of tax:
               Foreign currency translation adjustments    (3,378)       -        -         -           (3,378)      -       (3,378)
                                                         ---------
               Other comprehensive income                  (3,378)
                                                         =========
                  Comprehensive income                    103,900
                                                         =========
      Treasury stock purchased (1)                                       -        -         -             -      (121,668) (121,668)
      Stock options exercised (2)                                        -       2,588      -             -         2,685     5,273
      Treasury stock issued in
         connection with acquisition (3)                                 -      11,912      -             -         8,610    20,522
      Cash dividends of $1.19 per
         share paid on common stock                                      -        -      (54,222)         -          -      (54,222)
                                                                      -------- -------- --------- -------------- --------- ---------
Balance August 31, 1997                                                57,919   25,521   847,857        (6,812)  (252,672)  671,813
      Comprehensive income:
          Net income                                      108,720        -        -      108,720          -          -      108,720
          Other comprehensive income, net of tax:
               Foreign currency translation adjustments    (4,528)       -        -         -           (4,528)      -       (4,528)
               Minimum pension liability adjustment
                 (net of tax of $10)                          (17)       -        -         -              (17)      -          (17)
                                                         ---------
               Other comprehensive income                  (4,545)
                                                         =========
                  Comprehensive income                    104,175
                                                         =========
      Treasury stock purchased (4)                                       -        -         -             -      (154,032) (154,032)
      Stock options exercised (5)                                        -         625      -             -         3,305     3,930
      Treasury stock issued in connection
              with acquisition (6)                                       -       2,104      -             -         2,896     5,000
      Employee Stock Purchase Plan issuances (7)                         -         271      -             -           347       618
      Cash dividends of $1.23 per share paid on common stock             -         -     (52,603)         -          -      (52,603)
                                                                      -------- -------- --------- ------------- ----------- --------
Balance August 31, 1998                                                57,919   28,521   903,974       (11,357)  (400,156)  578,901
      Comprehensive income:
          Net income                                      124,343        -        -      124,343          -          -      124,343
          Other comprehensive income, net of tax:
               Foreign currency translation adjustments     2,022        -        -         -            2,022                2,022
               Minimum pension liability adjustment
               (net of tax of $4)                               9        -        -         -                9       -            9
                                                         ---------
               Other comprehensive income                   2,031
                                                         ---------
                  Comprehensive income                   $126,374
                                                         =========
      Treasury stock purchased (8)                                       -        -         -             -       (41,954)  (41,954)
      Stock options exercised (9)                                        -          58      -             -           435       493
      Treasury stock issued in connection
              with acquisition (10)                                      -         200      -             -           645       845
      Employee Stock Purchase Plan issuances (11)                        -         276      -             -         2,795     3,071
      Cash dividends of $1.27 per share paid on common stock             -        -      (51,856)         -          -      (51,856)
                                                                      -------- -------- --------- ------------- ---------- ---------
Balance August 31, 1999                                               $57,919  $29,055  $976,461  $     (9,326) $(438,235) $615,874
                                                                      -------- -------- --------- ------------- ---------- ---------

(1) 3,000,000 shares.  (2)   190,330 shares.  (3) 536,872 shares.  (4) 3,025,162 shares.  (5)  142,568 shares.   (6) 130,804 shares.
(7)    14,284 shares.  (8) 1,153,099 shares.  (9)  21,357 shares.  (10)   26,495 shares.  (11) 112,835 shares.

The accompanying notes to consolidated financial statements are an integral part of these statements.
</TABLE>
<PAGE>
                                                                        Page 105
                                                                      Exhibit 13

                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                        National Service Industries, Inc.
<TABLE>
<CAPTION>


                                                                                                        Years Ended August 31
                                                                                               ---------    ---------    ----------
(In thousands)                                                                                    1999          1998         1997
Cash Provided by (Used for) Operating Activities
<S>                                                                                            <C>          <C>          <C>
Net income ...........................................................................         $  124,343    $ 108,720    $ 107,278
Adjustments to reconcile net income to net cash provided by operating activities:
     Depreciation and amortization ...................................................             55,822       48,846       57,981
     Provision for losses on accounts receivable .....................................              3,651        3,558        2,276
     (Gain) loss on the sale of property, plant, and equipment .......................             (1,098)      (3,400)       1,233
     Gain on sale of businesses ......................................................            (11,220)      (2,449)     (75,097)
     Restructuring expense, asset impairments, and other charges .....................             (9,291)        --         63,091
     Change in non-current deferred income taxes .....................................              4,860        6,311      (25,219)
     Change in assets and liabilities net of effect of acquisitions and divestitures -
          Receivables ................................................................            (24,207)     (47,564)     (14,338)
          Inventories and linens in service, net .....................................             10,371      (16,995)     (12,167)
          Current deferred income taxes ..............................................             12,486       (4,383)     (10,926)
          Prepayments ................................................................                517          493         (146)
          Accounts payable and accrued liabilities ...................................             42,323      (64,830)      32,543
          Self-insurance reserves and other long-term liabilities ....................               (360)      (1,944)      (1,021)
                                                                                                ----------    ---------    ---------
                Net Cash Provided by Operating Activities ............................            208,197       26,363      125,488
                                                                                                ----------    ---------    ---------



Cash Provided by (Used for) Investing Activities
      Sales (purchases) of short-term investments ..........................................        --        205,302      (204,751)
      Purchases of property, plant, and equipment ..........................................     (72,285)     (82,034)      (48,806)
      Sale of property, plant, and equipment ...............................................       3,996        6,814         5,370
      Sale of businesses ...................................................................      11,962        3,064       311,382
      Acquisitions .........................................................................    (534,132)     (45,305)       (4,320)
      Change in other assets ...............................................................      (7,527)      (6,532)        2,208
                                                                                                ----------    ---------    ---------
           Net Cash (Used for) Provided by Investing Activities ............................   $(597,986)    $ 81,309     $  61,083
                                                                                                ----------    ---------    ---------
</TABLE>




<PAGE>
Page 106
                                                                      Exhibit 13

                CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
                        National Service Industries, Inc.
<TABLE>
<CAPTION>


                                                                            Years Ended August 31
                                                                  ----------   ---------    ---------
(In thousands)                                                       1999          1998         1997
Cash Provided by (Used for) Financing Activities
<S>                                                               <C>          <C>          <C>
      Proceeds from (repayments of) notes payable, net ........   $   3,588    $     805    $ (11,021)
      Proceeds from issuances of commercial paper, net ........     352,265         --           --
      Proceeds from issuances of long-term debt ...............     267,585       52,000        1,563
      Repayments of long-term debt ............................    (160,304)        (957)      (6,190)
      Recovery of investment in tax benefits ..................        --           --            661
      Deferred income taxes from investment in tax benefits ...        --           --         (1,972)
      Purchase of treasury stock, net .........................     (38,390)    (144,484)    (116,395)
      Cash dividends paid .....................................     (51,856)     (52,603)     (54,222)
                                                                  ---------    ---------    ---------
           Net Cash Provided by (Used for) Financing Activities     372,888     (145,239)    (187,576)
                                                                  ---------    ---------    ---------
Effect of Exchange Rate Changes on Cash .......................           9         (410)        (534)
                                                                  ---------    ---------    ---------

Net Change in Cash and Cash Equivalents .......................     (16,892)     (37,977)      (1,539)
Cash and Cash Equivalents at Beginning of Year ................      19,146       57,123       58,662
                                                                  ---------    ---------    ---------
Cash and Cash Equivalents at End of Year ......................   $   2,254    $  19,146    $  57,123
                                                                  ---------    ---------    ---------

Supplemental Cash Flow Information:
      Income taxes paid during the year .......................   $  40,799    $ 100,270    $  68,475
      Interest paid during the year ...........................      15,660        7,025        5,614

Noncash Investing and Financing Activities:
      Noncash aspects of sale of businesses-
           Receivables incurred ...............................   $     396    $    --      $     391
           Liabilities assumed ................................         954          166       22,637
      Noncash aspects of acquisitions -
           Liabilities assumed or incurred ....................   $ 125,261    $   5,885    $  22,440
           Treasury stock issued ..............................         845        5,000       20,522

</TABLE>

The accompanying notes to consolidated financial statements are an integral
part of these statements.




<PAGE>
                                                                        Page 107
                                                                      Exhibit 13



                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                        National Service Industries, Inc.


(In thousands, except share and per-share data)

Note 1:  Summary of Accounting Policies

Description of Business
The company operates in four business segments - lighting equipment,  chemicals,
textile  rental,  and  envelopes - each of which is a leading  competitor in its
respective  markets.  The  lighting  equipment  segment  produces  a variety  of
fluorescent  and  non-fluorescent  fixtures  for markets  throughout  the United
States, Canada, Mexico, and overseas. The chemical segment produces maintenance,
sanitation,  and water  treatment  products for customers  throughout the United
States,  Canada, Puerto Rico, Western Europe, and Australia.  The textile rental
segment  provides linens and dust control products to healthcare,  lodging,  and
dining customer  segments in the United States.  The envelope  segment  produces
business and specialty envelopes in the United States.

Revenue Recognition and Product Warranty
The  company  records  revenues  as  products  are  shipped or as  services  are
rendered. A provision for estimated returns,  allowances,  and warranty costs is
recorded when products are shipped.

Principles of Consolidation
The consolidated  financial  statements  include the accounts of the company and
all subsidiaries after elimination of significant intercompany  transactions and
accounts.

Use of Estimates
The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect the  reported  amounts  of assets  and  liabilities,  the  disclosure  of
contingent assets and liabilities at the date of the financial  statements,  and
the  reported  amounts of revenues  and expenses  during the  reporting  period.
Actual results could differ from those estimates.

Cash, Cash Equivalents, and Short-Term Investments
Cash in excess of daily requirements is invested in time deposits and marketable
securities  and is included in the  accompanying  balance sheet at market value.
The company considers time deposits and marketable  securities purchased with an
original  maturity of three months or less to be cash  equivalents.  Investments
purchased  with a maturity  of more than  three  months and less than a year are
considered  short-term  investments.  There were no  short-term  investments  at
August 31, 1999 and 1998.


Concentrations of Credit Risk
Concentrations of credit risk with respect to receivables are limited due to the
wide variety of customers and markets using the company's products and services,
as well as their dispersion across many different geographic areas. As a result,
as of  August  31,  1999,  the  company  does not  consider  itself  to have any
significant concentrations of credit risk.

Inventories and Linens in Service
Inventories are valued at the lower of cost (on a first-in,  first-out basis) or
market and consisted of the following at August 31, 1999 and 1998:
<TABLE>
<CAPTION>

                                                         1999                1998
- --------------------------------------------------  ------------       --------------
<S>                                                   <C>                  <C>
Raw materials and supplies                            $  99,249            $  78,730
Work in progress                                         16,718               10,725
Finished goods                                          102,224              108,495
- --------------------------------------------------  ------------       --------------
                                                      $ 218,191            $ 197,950
                                                    ------------       --------------
</TABLE>

      Linens in  service  are  recorded  at cost and are  amortized  over  their
estimated useful lives of 15 to 50 months.

Goodwill and Other Intangibles
Goodwill of $3,460 was recognized in connection with a 1969  acquisition and is
not being amortized.  Remaining  amounts of goodwill  ($385,380 in 1999 and
$71,059 in 1998) and other intangible assets are being amortized on a
straight-line basis over various periods ranging from 2 to 40 years.
      The company  periodically  evaluates whether events and circumstances have
occurred that may warrant revision of the estimated useful lives of goodwill and
other long-lived  assets or whether the remaining  balance of goodwill should be
evaluated  for  possible  impairment.  The  company  uses an estimate of related
undiscounted  cash flows over the  remaining  life of the  goodwill in measuring
whether the goodwill is  recoverable.  During  fiscal  1997,  goodwill and other
intangibles  of  $8,800  were  written  off  due to the  impairment  of  related
long-lived assets (See Note 6: Restructuring Expense and Asset Impairments).
<PAGE>
Page 108
                                                                      Exhibit 13
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


Depreciation
For financial  reporting purposes,  depreciation is determined  principally on a
straight-line  basis using estimated  useful lives of plant and equipment (20 to
40 years for  buildings and 3 to 16 years for  machinery  and  equipment)  while
accelerated  depreciation  methods are used for income tax  purposes.  Leasehold
improvements  are amortized over the life of the lease or the useful life of the
improvement, whichever is shorter.

Research and Development
Research and development costs are expensed as incurred.  Research and
development expenses amounted to $8,482, $13,577, and $8,561 during 1999, 1998,
and 1997, respectively.

Foreign Currency Translation
The  functional  currency  for the  company's  foreign  operations  is the local
currency.  The translation of foreign  currencies into U.S. dollars is performed
for balance sheet  accounts  using exchange rates in effect at the balance sheet
date and for revenue and expense accounts using a weighted average exchange rate
during  the  period.  The  gains or  losses,  net of  applicable  income  taxes,
resulting from the translation are included in "Accumulated Other  Comprehensive
Income Items" in the  Consolidated  Statements of  Stockholders'  Equity and are
excluded from net income.
      Gains or losses resulting from foreign currency  transactions are included
in "Other (income) expense,  net" in the Consolidated Statements of Income and
were insignificant in 1999, 1998, and 1997.

Postretirement Healthcare and Life Insurance Benefits
The  company's   retiree   medical  plans  are  financed   entirely  by  retiree
contributions;  therefore, the company has no liability in connection with them.
Several programs provide limited retiree life insurance benefits.  The liability
for these plans is not material.

Postemployment Benefits
Statement  of  Financial  Accounting  Standards  ("SFAS")  No. 112,  "Employers'
Accounting for Postemployment  Benefits,"  requires the accrual of the estimated
cost of benefits  provided by an employer to former or inactive  employees after
employment but before retirement.  The company's accrual, which is not material,
relates  primarily to severance  agreements and the liability for life insurance
coverage for certain eligible employees.

Interest Expense, Net
Interest expense,  net, is comprised  primarily of interest expense on long-term
debt,  credit  facility  borrowings,   commercial  paper,  and  line  of  credit
borrowings offset by interest income on cash, cash  equivalents,  and short-term
investments.

Other (Income) Expense, Net
Other  (income)  expense,   net,  is  comprised  primarily  of  amortization  of
intangible assets net of gains resulting from the sale of fixed assets.

Accounting Standards Adopted
During 1999, the company adopted SFAS No. 130, "Reporting Comprehensive Income,"
which  requires the reporting of a measure of all changes in equity of an entity
that result from  recognized  transactions  and other economic events other than
transactions with owners in their capacity as owners.  The disclosures  required
by SFAS No. 130 are presented in the  Consolidated  Statements of  Stockholders'
Equity.
      The company adopted SFAS No. 131, "Disclosure about Segments of an
Enterprise and Related  Information," which requires the reporting of financial
information on the basis that it is used  internally for evaluating  segment
performance and the allocation of resources to segments.  The  disclosures
required by SFAS No. 131 are presented in Note 10: Business Segment Information.
      The company adopted SFAS No. 132, "Employers'  Disclosures about Pensions
and Other Postretirement  Benefits." SFAS No. 132 amends SFAS Nos. 87, 88, and
106 by standardizing the disclosure  requirements  for pensions and other
postretirement  benefits,  requiring additional  information on changes in
benefit  obligations and fair values of plan assets, and eliminating certain
other disclosures.  The disclosures required by SFAS No. 132 are presented in
Note 2: Pension and Profit Sharing Plans.
      The company also adopted  Statement of Position 98-1,  "Accounting for the
Costs of Computer  Software  Developed or Obtained for Internal  Use," issued by
the American Institute of Certified Public Accountants.  This statement requires
the  capitalization of certain internal use software costs. The adoption of this
statement  did  not  have  a  material  impact  on  the  consolidated  financial
statements or results of operations.

Accounting Standards Yet to be Adopted
SFAS No. 133,  "Accounting for Derivative  Instruments and Hedging  Activities,"
was issued in June 1998 and is effective for all fiscal quarters of fiscal years
beginning  after  June  15,  2000.  However,  the  company  does  not  currently
participate  in any  significant  hedging  activities,  nor does it utilize  any
significant derivative financial instruments.

Reclassifications
Certain  prior period  amounts in the financial  statements  and notes have been
reclassified to conform with the 1999 presentation.



<PAGE>
                                                                        Page 109
                                                                      Exhibit 13


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


Note 2:  Pension and Profit Sharing Plans

The company has several  pension plans covering  hourly and salaried  employees.
Benefits  paid under  these plans are based  generally  on  employees'  years of
service and/or  compensation  during the final years of employment.  The company
makes  annual  contributions  to the plans to the extent  indicated by actuarial
valuations.  Plan  assets are  invested  primarily  in equity  and fixed  income
securities.
     The following  tables reflect the status of the company's  pension plans at
August 31, 1999 and 1998:
<TABLE>
<CAPTION>
                                                             1999         1998
- -------------------------------------------------------------------------------------

<S>                                                          <C>          <C>
Change in benefit obligation:
Benefit obligation at beginning of year                      $124,545     $109,826
Service cost                                                    3,822        3,091
Interest cost                                                   8,592        8,509
Acquisition                                                    11,869            -
Actuarial (gain) loss                                          (6,589)      14,929
Benefits paid                                                 (11,840)     (11,810)
Other                                                             182            -
- -------------------------------------------------------------------------------------
Benefit obligation at end of year                            $130,581     $124,545
                                                          ---------------------------

Change in plan assets:
Fair value of plan assets at beginning of year               $150,101     $133,214
Actual return on plan assets                                    9,466       26,435
Employer contributions                                            564        1,864
Benefits paid                                                 (11,440)     (11,412)
Acquisition                                                    13,663            -
Other                                                             213            -
- -------------------------------------------------------------------------------------
Fair value of plan assets at end of year                     $162,567     $150,101
                                                          ---------------------------

Funded status:                                               $ 31,987     $ 25,556
Unrecognized actuarial loss                                     6,655        8,863
Unrecognized transition asset                                  (4,030)      (5,040)
Unrecognized prior service cost                                 3,670        4,148
- -------------------------------------------------------------------------------------
Prepaid pension expense                                      $ 38,282     $ 33,527
                                                          ---------------------------

Amounts  recognized  in the  consolidated  balance  sheets
consist of:
Prepaid benefit cost                                         $ 45,086     $ 39,136
Accrued benefit liability                                      (7,713)      (6,501)
Intangible asset                                                  854          824
Accumulated other comprehensive income                             55           68
- -------------------------------------------------------------------------------------
Prepaid pension expense                                      $ 38,282     $ 33,527
                                                          ---------------------------
</TABLE>

      The projected benefit  obligation and accumulated  benefit obligation for
unfunded defined benefit pension plans were $8.7 million and $7.4 million,
respectively,  as of August 31, 1999, and $8.1 million and $5.9 million,
 respectively,  as of August 31, 1998.
      Components of net periodic benefit cost for the fiscal years ended
 August 31, 1999, 1998, and 1997 included the following:
<PAGE>
<TABLE>
<CAPTION>
                                                       1999          1998         1997
- ------------------------------------------------------------------------------------------
<S>                                                 <C>         <C>         <C>
Service cost                                        $   3,822   $   3,091   $    3,636
Interest cost                                           8,592       8,509        8,505
Expected return on plan assets                        (13,893)    (12,344)     (12,463)
Amortization of prior service cost                        477         444          517
Amortization of transitional asset                     (1,011)     (1,131)      (1,289)
Recognized actuarial loss                                 236          55           74
- ------------------------------------------------------------------------------------------
Net periodic benefit cost                           $  (1,777)  $  (1,376)  $   (1,020)
                                                ------------------------------------------
</TABLE>


  Weighted average assumptions in 1999 and 1998 included the following:
<TABLE>
<CAPTION>

                                                       1999          1998
- ---------------------------------------------------------------------------
<S>                                                     <C>           <C>
Discount rate                                           7.5%          7.0%
Expected return on plan assets                          9.2%          9.5%
Rate of compensation increase                           5.1%          5.0%
                                                ---------------------------
</TABLE>

      During 1999, the discount rate used to determine the projected  benefit
obligation was increased to 7.5 percent to more closely  approximate  rates on
high-quality,  long-term obligations.
<PAGE>
Page 110
                                                                      Exhibit 13


      The  company  also has  profit  sharing  and  401(k)  plans to which  both
employees and the company  contribute.  At August 31, 1999, assets of the 401(k)
plans  included  shares of the  company's  common  stock with a market  value of
approximately  $11,479.  The  company's  cost of these plans was $4,521 in 1999,
$4,292 in 1998, and $5,020 in 1997.

Note 3:  Long-Term Debt and Lines of Credit

Long-term debt at August 31, 1999 and 1998, consisted of the following:
<TABLE>
<CAPTION>

                                                                 1999      1998
- ------------------------------------------------------------------------------------
<S>                                                             <C>         <C>
Commercial paper with an average interest rate of 5.5% at
     August 31, 1999                                           $ 249,726    $     -
6% notes due February 2009 with an effective rate of 6.04%,
     net of unamortized discount of  $393                        159,607          -
3.2% to 8.5%  other  notes,  payable in  installments  to 2026
    (secured in part by property,  plant and equipment having a
     net book value of $176 at  August 31, 1999)                  26,234     78,190
- ------------------------------------------------------------------------------------
                                                                 435,567     78,190
Less-Amounts payable within one year included in current
liabilities                                                          368         98
- ------------------------------------------------------------------------------------
                                                               $ 435,199    $78,092
                                                              ----------------------

</TABLE>
     The annual  principal  payments of long-term debt for the five-year  period
ending August 31, 2004 are: 2000 - $368;  2001 - $207;  2002 - $107; 2003 - $95;
2004 - $103.
     In 1996, the company negotiated a $250,000 multi-currency  committed credit
facility (the "Credit Facility") with ten domestic and international  banks. The
Credit  Facility  has a term of five  years,  expiring  in  July  2001,  with no
provision  for  a  reduction  in  commitments.   The  Credit  Facility  contains
restrictions  on the  incurrence of  indebtedness  by  subsidiaries,  as well as
financial  and other  covenants,  including the  restriction  that the company's
ratio of total debt to capitalization may not exceed 60 percent at any time.
      During  the fourth  quarter  of 1998,  the  company  filed a  registration
statement (the "shelf registration"),  which became effective September 8, 1998,
with the  Securities  and Exchange  Commission to allow the company to offer for
sale,  from time to time, up to $400,000 of unsecured  senior debt securities or
unsecured senior subordinated debt securities (the "Debt Securities") consisting
of notes,  debentures,  or other  evidence of  indebtedness,  of which  $240,000
remains  available at August 31, 1999.  The Debt  Securities  may be convertible
into or  exchangeable  for shares of the company's  common stock,  shares of its
preferred stock, or other Debt Securities. The Debt Securities may be offered as
a single series or as two or more separate  series in amounts,  at prices and on
terms to be determined at the time of the offering.  The Debt  Securities may be
sold to or through one or more agents designated from time to time.
      In January 1999, the company issued  $160,000 in ten-year  publicly traded
notes  bearing a coupon rate of 6.0 percent.  Proceeds  from this  issuance were
used for the repayment of $80,000 in borrowings  under the Credit  Facility,  of
which  $52,000 was  outstanding  under the  domestic  line of credit,  discussed
below, at August 31, 1998. The remainder was used for general corporate purposes
including working capital requirements, capital expenditures,  acquisitions, and
share  repurchases.  In July  1999,  the  company  entered  into  an  additional
$250,000,  364-day  committed credit facility (the "Revolving  Credit Facility")
expiring in July 2000. The combined  $500,000 under the Credit  Facility and the
Revolving Credit Facility support the company's commercial paper program,  which
was initiated in July 1999. Interest rates under the credit facilities are based
on the LIBOR rate or other rates, at the company's  option.  The company pays an
annual fee on the  commitments  based on the company's  debt rating and leverage
ratio. No amounts were outstanding  under either facility at August 31, 1999 and
1998.
      At August  31,  1999,  the  company  had  $352,265  outstanding  under its
commercial  paper program,  of which $249,726 was classified as long-term as the
company intends to refinance this amount through  long-term debt  instruments or
availability  under  the  Credit  Facility  which  matures  in 2001.  Short-term
commercial paper of $102,539 had an average interest rate of 5.8 percent.
      At August 31, 1999, the company had complimentary lines of credit totaling
$125,672 for general  operating  purposes,  of which  $25,672 is  designated  as
multi-currency.   At  August  31,  1999,  $76,890  in  letters  of  credit  were
outstanding,  primarily  under the  domestic  line of credit.  The  company  had
$10,864 of foreign currency  short-term bank borrowings under the multi-currency
line of credit at a weighted-average  interest rate of 3.8 percent at August 31,
1999.
      Except for the $160,000 notes, long-term debt recorded in the accompanying
Consolidated Balance Sheets approximates fair value based on the borrowing rates
currently available to the company for bank loans with similar terms and average
maturities. The fair value of the $160,000 notes, based on quoted market prices,
was approximately $145,424 at August 31, 1999.

Note 4:  Common Stock and Related Matters

Shares Authorized
In January 1999,  the  stockholders  approved an amendment to the  corporation's
Restated  Certificate of Incorporation to increase the corporation's  authorized
shares of common stock from  80,000,000 to  120,000,000.  The additional  shares
will be available for potential  acquisitions,  stock dividends and splits,  and
other purposes  determined by the board of directors to be in the best interests
of the corporation.

Shareholder Rights Plan
The  company has a  shareholder  rights  plan under  which one  preferred  stock
purchase right is presently  attached to and trades with each outstanding  share
of the company's common stock. The plan, which was to have expired May 19, 1998,
was amended and extended to May 19, 2008.
<PAGE>
                                                                        Page 111
                                                                      Exhibit 13


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


     The rights become  exercisable and transferable apart from the common stock
(a) on the date that a person or group  announces  that  they have  acquired  15
percent or more of the company's  common stock or (b) ten days after a person or
group makes an  unsolicited  offer to acquire  beneficial  ownership  of, or the
right to obtain  beneficial  ownership  of, 15 percent or more of the  company's
common stock  (unless such date is extended by the board of directors) or (c) 20
business  days  before the date on which a business  combination  is  reasonably
expected to be consummated  involving a person who, if the business  combination
is consummated,  has or would acquire  beneficial  ownership of, or the right to
obtain beneficial ownership of, 15 percent or more of the company's common stock
and that person has directly or  indirectly  nominated a director of the company
at the time the business combination is considered. The rights are not triggered
if the board of directors is notified  that  reaching the trigger  threshold was
inadvertent  and  divestiture  of  sufficient  stock is  thereafter  made.  Once
exercisable, each right entitles the holder to purchase one one-thousandth share
of Series A Participating  Preferred Stock at an exercise price of $160, subject
to adjustment to prevent  dilution.  The rights have no voting power and,  until
exercised,  no dilutive effect on net income per common share. The rights expire
on May 19, 2008, and are redeemable under certain circumstances.
      If a person  acquires 15 percent  ownership,  except in an offer  approved
under the plan by a majority of the nonemployee directors,  each right not owned
by the acquirer or related  parties will entitle its holder to purchase,  at the
right's exercise price, common stock or common stock equivalents having a market
value  immediately  prior to the  triggering of the right of twice that exercise
price.  In  addition,  after an acquirer  obtains 15 percent  ownership,  if the
company is involved in certain mergers,  business combinations,  or asset sales,
each right not owned by the acquirer or related  persons will entitle its holder
to purchase,  at the right's exercise price, shares of common stock of the other
party  to the  transaction  having  a  market  value  immediately  prior  to the
triggering of the right of twice that exercise price.

Preferred Stock
The company has 1,000,000 shares of preferred stock authorized, 500,000 of which
have been reserved for issuance under the shareholder  rights plan. No shares of
preferred stock had been issued at August 31, 1999 and 1998.

Earnings per Share
During fiscal 1998, the company adopted SFAS No. 128, "Earnings per Share." SFAS
No. 128 superseded Accounting Principles Board ("APB") Opinion No. 15, "Earnings
per Share," and  promulgated  new accounting  standards for the  computation and
manner of presentation of the company's  earnings per share. Upon adoption,  the
company was required to restate previously  reported annual and interim earnings
per share in  accordance  with the  provisions  of SFAS No. 128. The adoption of
SFAS No.  128 did not have a  material  impact on the  computation  or manner of
presentation of the company's  earnings per share as previously  presented under
APB 15.
      The  following  table  represents  a  reconciliation  of basic and diluted
earnings per share at August 31:

<TABLE>
<CAPTION>

                                                                 1999       1998        1997

- -----------------------------------------------------------------------------------------------
<S>                                                              <C>         <C>        <C>
Basic weighted average shares outstanding (thousands)            40,899      42,462     45,191
Add:  Shares of common stock assumed issued
      upon exercise of stock options (thousands)                    194         560        343
                                                            ------------ ----------- ----------
Diluted weighted average shares outstanding (thousands)          41,093      43,022     45,534
                                                            ============ =========== ==========
Net income used in the computation of basic and
      diluted earnings per share                              $ 124,343   $ 108,720   $107,278
                                                            ============ =========== ==========
Earnings per Share:
      Basic                                                   $    3.04   $    2.56   $   2.37
                                                            ============ =========== ==========

      Diluted                                                 $    3.03   $    2.53   $   2.36
                                                            ============ =========== ==========
</TABLE>


Stock-Based Compensation
In 1990,  stockholders approved the National Service Industries,  Inc. Long-Term
Incentive  Program for the benefit of officers  and other key  employees. There
were 1,750,000 treasury shares reserved for issuance under the program.
     In 1997,  stockholders  approved  the  National  Service  Industries,  Inc.
Long-Term  Achievement  Incentive Plan for the benefit of officers and other key
employees. There were 1,750,000 treasury shares reserved for issuance under that
plan.
     Aspiration Achievement Incentive Awards were granted annually beginning in
September 1996 under the Long-Term  Achievement  Incentive  Plan.  Shares may be
earned and issued to participants based on a level of achievement of performance
over three year performance  cycles.  In some cases, the shares may be exchanged
for stock options.  Amounts charged to compensation  expense for 1999, 1998, and
1997 were $9,244, $7,203, and $3,841, respectively,  of which approximately half
related to the stock portion of the award. No shares were issued under the award
as of August 31, 1999.
     Generally,  the stock options  granted  under both the  incentive  programs
become exercisable in four equal annual installments beginning one year from the
date of the grant.
     In January 1993,  stockholders  approved the National  Service  Industries,
Inc. 1992 Nonemployee Directors' Stock Option Plan, under which 100,000 treasury
shares were  reserved for issuance.  The stock  options  granted under that plan
become exercisable one year from the date of the grant.
     Under all stock option plans, the options expire ten years from the date of
the grant  and have an  exercise  price  equal to the fair  market  value of the
company's  stock on the date of the grant.  At August 31,  shares  available for
issuance under all plans were 694,279 in 1999,  1,236,574 in 1998, and 1,732,574
in 1997.
<PAGE>
Page 112
                                                                      Exhibit 13

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


      Stock  option  transactions  for the stock  option  plans and stock option
agreements  during the years  ended  August  31,  1999,  1998,  and 1997 were as
follows:
<TABLE>
<CAPTION>


                                           Outstanding               Exercisable
                                     ------------------------ --------------------------
                                                  Weighted                   Weighted
                                                  Average                    Average
                                      Number of   Exercise     Number of     Exercise
                                       Shares     Price         Shares       Price
                                     ------------------------ --------------------------
<S>                                   <C>          <C>         <C>            <C>
Outstanding at August 31, 1996        1,266,043    $   27.74
      Granted                           324,500    $   37.96
      Exercised                        (196,115)   $   25.96
      Cancelled                          (7,214)   $   31.46
                                     ------------------------ --------------------------
Outstanding at August 31, 1997        1,387,214    $   30.35    731,914       $  27.11
                                     ------------------------ --------------------------
      Granted                           500,000    $   44.50
      Exercised                        (142,568)   $   26.32
      Cancelled                              -           -
                                     ------------------------ --------------------------
Outstanding at August 31, 1998        1,744,646    $   34.74    876,721       $  29.05
                                     ------------------------ --------------------------
      Granted                           665,250    $   35.24
      Exercised                         (21,357)   $   27.71
      Cancelled                        (122,955)   $   39.24
                                     ------------------------ --------------------------
Outstanding at August 31, 1999        2,265,584    $   34.78   1,110,084      $  31.30
                                     ------------------------ --------------------------
Range of option exercise prices:
      $19.75-$39.75 (average
      life-6.6 years)                 1,812,084    $   32.35    989,959       $  29.70
      $44.25-$59.44 (average
      life-8.1 years)                   453,500    $   44.49    120,125       $  44.47
</TABLE>

      During fiscal 1997, the company adopted the disclosure-only  provisions of
SFAS  No.  123,  "Accounting  for  Stock-Based  Compensation."  Accordingly,  no
compensation  cost has  been  recognized  for  these  stock  option  plans.  Had
compensation  cost for the company's stock option plans been determined based on
the fair value at the grant date for awards in fiscal years 1999, 1998, and 1997
consistent  with the  provisions  of SFAS No. 123, the  company's net income and
earnings per share would have been reduced to the following pro forma amounts:
<TABLE>
<CAPTION>

                                               1999          1998          1997
- ------------------------------------------------------------------------------------
Pro Forma Information:
   <S>                                      <C>         <C>           <C>
   Net income                               $   120,141 $  106,297    $  105,793
   Basic earnings per share                 $      2.94 $     2.50    $     2.34
   Diluted earnings per share               $      2.92 $     2.47    $     2.32
                                          ------------------------------------------
</TABLE>

      The fair value of each option  grant is estimated on the date of the grant
using the  Black-Scholes  option-pricing  model. The weighted average grant date
fair value of options was $13.70,  $12.23,  and $9.69 for 1999,  1998, and 1997,
respectively.  The following weighted average  assumptions were used to estimate
fair value:
<TABLE>
<CAPTION>

                                               1999          1998          1997
- ------------------------------------------------------------------------------------
<S>                                           <C>           <C>           <C>
Dividend yield                                2.630%        2.809%        3.350%
Expected volatility                            36.2%         18.1%         16.8%
Risk-free interest rate                        5.20%         6.10%         6.73%
Expected life of options                    10 years      10 years      10 years
Turnover rate                                   5.0%          5.0%          5.0%
                                         -------------------------------------------
</TABLE>

Employee Stock Purchase Plan
In 1998,  stockholders  approved the National Service Industries,  Inc. Employee
Stock  Purchase  Plan for the  benefit of  eligible  employees.  Under the plan,
employees may purchase, through payroll deduction, the company's common stock at
a 15 percent discount. Shares are purchased quarterly at 85 percent of the lower
of the fair market value of the company's common stock on the first business day
of the quarterly  plan period or on the last business day of the quarterly  plan
period.  There were 1,500,000  treasury  shares  reserved for purchase under the
plan,  of which  1,372,881  shares  remain  available for purchase at August 31,
1999.

Note 5:  Commitments and Contingencies

Self-Insurance
It is the company's policy to self insure for certain insurable risks consisting
primarily of physical loss to property;  business  interruptions  resulting from
such loss; and workers' compensation, comprehensive general, and auto liability.
Insurance coverage is obtained for catastrophic  property and casualty exposures
as well as those risks  required to be insured by law or  contract.  Based on an
independent actuary's estimate of the aggregate liability for claims incurred, a
provision  for claims  under the  self-insured  program is recorded  and revised
annually.
<TABLE>
<CAPTION>
      The major components of the self-insurance liability at August 31 were as
follows:
                                                  1999        1998         1997
- --------------------------------------------------------------------------------
<S>                                           <C>         <C>          <C>
Reserve, beginning of period                  $ 55,826    $ 69,596     $ 78,765
Expense                                          5,302       3,482        7,900
Payments                                       (13,515)    (17,252)     (17,069)
- --------------------------------------------------------------------------------
Reserve, end of period                        $ 47,613    $ 55,826     $ 69,596
                                            ------------------------------------
</TABLE>
<PAGE>
                                                                        Page 113
                                                                      Exhibit 13


           NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.

Leases
The company  leases certain of its buildings and equipment  under  noncancelable
lease agreements.  Minimum lease payments under  noncancelable  leases for years
subsequent to August 31, 1999, are as follows:  2000 - $13,902;  2001 - $11,542;
2002 - $8,260; 2003 - $6,170; 2004 - $4,624; after 2004 - $6,686.
      Total rent  expense was $16,536 in 1999,  $12,237 in 1998,  and $11,327 in
1997.

Collective Bargaining Agreements
Approximately  55  percent  of the  company's  total  work  force is  covered by
collective bargaining agreements.  Collective bargaining agreements representing
13 percent of the company's total work force will expire within one year.

Litigation
The company is involved in various legal matters primarily arising in the normal
course of business.  In the opinion of  management,  the company's  liability in
these matters will not have a material adverse effect on its financial condition
or results of operations.

Environmental Matters
The company's operations,  as well as similar operations of other companies, are
subject  to  comprehensive  laws and  regulations  relating  to the  generation,
storage,  handling,  transportation,  and disposal of hazardous  substances  and
solid and hazardous wastes and to the remediation of contaminated sites. Permits
and environmental  controls are required for certain of the company's operations
to limit air and water pollution, and these permits are subject to modification,
renewal, and revocation by issuing authorities.  The company believes that it is
in substantial compliance with all material environmental laws, regulations, and
permits.  On an ongoing basis,  the company  incurs capital and operating  costs
relating to environmental  compliance.  Environmental  laws and regulations have
generally  become stricter in recent years, and the cost of responding to future
changes may be substantial.
      The  company's  environmental  reserves,  which are  included  in  current
liabilities,   totaled  $11,000  and  $12,600  at  August  31,  1999  and  1998,
respectively. The actual cost of environmental issues may be substantially lower
or higher than that reserved due to the  difficulty  in  estimating  such costs,
potential changes in the status of government regulations,  and the inability to
determine  the  extent  to which  contributions  will be  available  from  other
parties.  The company does not believe that any amount of such costs below or in
excess of that accrued is reasonably estimable.
      Certain  environmental  laws, such as Superfund,  can impose liability for
the entire cost of site remediation upon each of the current or former owners or
operators  of a site or  parties  who sent  waste to a site where a release of a
hazardous  substance has occurred  regardless of fault or the  lawfulness of the
original disposal activity.  Generally,  where there are a number of potentially
responsible  parties  ("PRPs") that are financially  viable,  liability has been
apportioned  based on the type and amount of waste  disposed of by each party at
such  disposal  site and the number of  financially  viable  PRPs,  although  no
assurance can be given as to any particular site.
      The  company is  currently a party to, or  otherwise  involved  in,  legal
proceedings in connection with several state and federal Superfund sites, two of
which are  located  on  property  owned by the  company.  Except  for the Crymes
Landfill and M&J Solvents matters in Georgia, the company believes its liability
is de minimis at each of the sites which it does not own where it has been named
as a PRP. At the Crymes  Landfill and M&J Solvents sites in Georgia,  since the
matters are  currently  in the  investigative  phase,  the company does not know
whether its  liability is de minimis but  believes  that its exposure at each of
the sites is not likely to result in a material  adverse  effect on the  company
due to its limited  involvement  at the sites and the number of viable PRPs. For
property  which the company  owns on Seaboard  Industrial  Boulevard in Atlanta,
Georgia,  the  company  has  conducted  an  investigation  on its and  adjoining
properties  and  submitted a Compliance  Status  Report  ("CSR") to the State of
Georgia  Environmental  Protection  Division  ("EPD")  pursuant  to the  Georgia
Hazardous  Site  Response  Act.  Until EPD's  review and approval of the CSR are
completed,  which are not subject to a deadline, the company will not be able to
determine  if  remediation  will be  required,  if the  company  will be  solely
responsible for the cost of such remediation,  or whether such cost is likely to
result in a material  adverse  effect on the  company.  For  property  which the
company  owns on East  Paris  Street in Tampa,  Florida,  the  company  has been
requested by the State of Florida to clean up chlorinated solvent  contamination
in the groundwater on the property and on surrounding property known as Seminole
Heights  Solvent  Site and to  reimburse  approximately  $430 of  costs  already
incurred  by the State of Florida in  connection  with such  contamination.  The
company  believes that it has a strong defense due to likely off-site sources of
the contamination and because  contamination from the property,  if any, was due
to prior owners and not the company's operations.  At this time, it is too early
to quantify the  company's  potential  exposure or the  likelihood of an adverse
result.
      The  company  is  currently   evaluating  emissions  of  volatile  organic
compounds from its  manufacturing  operations in the Atlanta,  Georgia,  area to
determine  whether it will need to install pollution control equipment or modify
its operations to comply with federal and state air pollution regulations. Until
the current  evaluations are completed,  the company is not able to quantify the
possible  cost  of  compliance.   However,   based  upon   currently   available
information,  the company does not expect that any material expenditures will be
required to achieve compliance.
<PAGE>
Page 114
                                                                      Exhibit 13


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


      In  connection  with the sale of the North  Bros.  business  and 29 of the
company's  textile  rental  plants in 1997,  the  company has  retained  certain
environmental  liabilities  arising from events  occurring prior to the closing,
subject to certain exceptions. The company has received notice from the buyer of
the  textile  rental  plants  of  the  alleged  presence  of   perchloroethylene
contamination  on one of the  properties  involved in the sale.  The company has
since asserted an indemnification claim against the company from which it bought
the property.  The prior owner is currently  conducting an  investigation of the
contamination at its expense,  subject to a reservation of rights. At this time,
it is too early to quantify the company's potential exposure in this matter, the
likelihood  of an adverse  result,  or the  possibility  that the company may be
fully or partially indemnified.
      The State of New York has filed a lawsuit  against  the  company  alleging
that the company is responsible as a successor to Serv-All  Uniform Rental Corp.
for past and future  response costs in connection with the release or threatened
release of hazardous  substances at and from the Blydenburgh  Landfill in Islip,
New York.  The company  believes that it is not a successor to Serv-All  Uniform
Rental Corp.  and  therefore  has no liability  with respect to the  Blydenburgh
Landfill, and it has responded to the lawsuit accordingly.  At this stage of the
litigation,  it is too early to quantify the company's potential exposure or the
likelihood of an adverse result.

Note 6:  Restructuring Expense and Asset Impairments

During  1997,  the company  conducted  reviews of the textile  rental,  European
chemical,   and  corporate  operations  as  a  part  of  management's  strategic
initiatives to examine  under-performing  operations and to position the company
for  growth.  As a result of the  reviews,  the company  approved a  significant
restructuring  program and recorded a related charge of $9,600 during the fourth
quarter of 1997. The accrual included severance and union-related costs totaling
$2,950 for 120 employees of the textile rental, chemical, and envelope segments,
all of whom have since been  terminated,  and $6,650 in exit  expenses  to close
certain  facilities  and  consolidate  the  operations  of others in the textile
rental  segment.  Exit expenses  include costs of unexpired  leases and costs to
dispose of facilities.
           The major  components of the 1997  restructuring  charges and related
activity are as follows:
<TABLE>
<CAPTION>

                     Reserve,                                              Reserve,
                     Beginning                Cash       Non-Cash          End of
                     of Period    Charge    Payments    Adjustments        Period
- -------------------------------------------------------------------------------------

1999
<S>                 <C>             <C>         <C>          <C>      <C>   <C>
Severance and union
 related costs      $      630           -        (290)        (177)  (1)   $    163
Exit costs          $    3,600           -        (378)      (2,758)  (1)   $    464


1998
Severance and union
 related costs      $    2,745           -      (2,115)            -        $    630
Exit costs          $    4,740           -        (390)        (750)  (1)   $  3,600


1997
Severance and union
 related costs      $       -        2,950        (205)            -        $  2,745
Exit costs          $       -        6,650      (1,910)            -        $  4,740

</TABLE>

(1) The  restructuring  reserves were reduced because the company realized lower
costs than  originally  anticipated  and also  revised its  estimate for certain
expenses included in the original  restructuring  plan due to lease terminations
or other changes.


      As a further result of the 1997 reviews, the company recognized long-lived
asset impairments  totaling $43,500.  Textile rental assets to be disposed of in
under-performing  branches  were  reduced  by  $22,300  to  state  them at their
estimated  fair value less costs to sell.  After the charge,  the  remaining net
book value of these  assets was  immaterial.  Fixed  assets  held for use by the
textile rental,  European chemical,  and corporate units were reduced by $12,400
and related intangibles were reduced by $8,800.  Impairments were recognized for
those assets where the sum of estimated  undiscounted future cash flows was less
than the carrying amount of the assets,  including related goodwill. Fair market
values were  established  based on independent  appraisals,  comparable sales or
purchases,  and expected  future cash flows  discounted at the company's cost of
capital. Factors leading to the impairments were a combination of the results of
the reviews discussed above,  historical losses,  anticipated future losses, and
inadequate cash flows.
     The losses  resulting  from the  accruals and  impairments  are included in
"Restructuring   expense,   asset   impairments,   and  other  charges"  in  the
Consolidated Statements of Income.
     During 1999,  management  performed an extensive  review of the assets that
were to be disposed of and the remaining  restructuring accruals. In addition to
realizing  lower than  anticipated  costs,  management has determined that it is
currently more  economically  feasible to continue to operate certain  locations
that were to be  disposed  of in the  original  plan.  As a result,  in 1999 the
related reserve and impairments  were reversed and $9,291 in income was recorded
and is included in "Restructuring expense, asset impairments, and other charges"
in the Consolidated Statements of Income.
<PAGE>
                                                                        Page 115
                                                                      Exhibit 13


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
                        National Service Industries, Inc.


Note 7:  Acquisitions and Divestitures

Acquisition  spending  in 1999  totaled  $534,977  ($534,132  in cash and 26,495
shares valued at $845) and was primarily  related to the lighting  equipment and
envelope  segments.  The  acquisitions  were  accounted  for as  purchases  and,
accordingly,  the  purchase  price was  allocated  to the  assets  acquired  and
liabilities assumed based on estimated fair values.
     The lighting  equipment  segment  acquired four companies  during 1999. The
largest acquisition was Holophane Corporation  ("Holophane"),  a manufacturer of
premium quality,  highly  engineered  lighting  fixtures and systems,  which was
purchased in July 1999 for approximately $470,811. The preliminary allocation of
the purchase price resulted in additional  goodwill of $251,781,  which is being
amortized over 40 years,  and  identifiable  intangibles of $145,725,  which are
being  amortized  over  periods  ranging  from  2  to  40  years.   Identifiable
intangibles include trade names, trademarks,  patented technology,  distribution
network,  trained workforce,  and restrictive  covenants.  Results of operations
after  the  acquisition  date of  Holophane  are  included  in the  Consolidated
Statements  of Income.  The following  pro forma  information  has been prepared
assuming  the  Holophane  acquisition  had taken place at the  beginning  of the
respective  fiscal  year of the  company.  The pro  forma  information  includes
adjustments for interest expense on debt incurred to effect the acquisition, the
interest  income  foregone  on  the  cash  portion  paid  for  the  acquisition,
additional  depreciation based on the fair market value of property,  plant, and
equipment,  and  amortization  of goodwill and  intangibles  resulting from this
transaction. The pro forma financial information does not purport to reflect the
financial  position or results of operations  that actually  would have resulted
had the transaction  occurred as of the date indicated or to project the results
of operations for any future period.
<TABLE>
<CAPTION>

                                               1999                 1998
- -----------------------------------------------------------------------------
Pro Forma Information (Unaudited):
<S>                                      <C>                  <C>
    Sales and Service Revenues           $    2,422,991       $    2,240,322
    Net Income                           $      118,403       $      102,102
    Basic earnings per share             $         2.90       $         2.40
    Diluted earnings per share           $         2.88       $         2.37
                                         ------------------------------------
</TABLE>

      Other   acquisitions  in  the  lighting  equipment  segment  included  the
September 1998 purchase of certain assets of GTY Industries (d/b/a "Hydrel"),  a
manufacturer of architectural-grade light fixtures for landscape,  in-grade, and
underwater  applications;  the April 1999 purchase of certain assets of Peerless
Corporation,  a  manufacturer  of  high  performance  indirect/direct  suspended
lighting  products;   and  the  July  1999  purchase  of  C&G  Carandini  SA,  a
manufacturer  of exterior  lighting  fixtures.  In February  1999,  the envelope
segment acquired substantially all of Gilmore Envelope, an envelope manufacturer
headquartered  in Los Angeles,  California.  The company also made several minor
acquisitions in the textile rental segment.
      Divestitures   primarily  related  to  the  envelope   segment's  sale  of
Techno-Aide/Stumb  Metal  Products in June 1999 for  approximately  $4,191.  The
envelope segment  recognized a pretax gain of $1,990 on the  transaction.  Other
divestitures  during 1999  related to the sale of  industrial  contracts  in the
textile rental segment and were not material.
      During 1999,  management  performed an extensive review of the liabilities
recorded in connection  with the textile  rental  segment's  1997 uniform plants
divestiture.  In 1997, the textile  rental segment  accrued for items related to
the sale of its uniform  plants  including  environmental  exposures,  severance
agreements,  and costs to return leased facilities to pre-lease  condition.  The
company has realized lower costs than  originally  anticipated  associated  with
these  items and,  as a result,  reduced the  liability  and  recorded a gain of
$3,511.
      Acquisition  spending in 1998 totaled $45,305 and was primarily related to
the chemical and  envelope  segments.  In November  1997,  the chemical  segment
purchased  Pure  Corporation,  a  speciality  chemical  company  with  its  core
businesses in Indiana,  Pennsylvania,  and New York. In March 1998, the envelope
segment purchased Allen Envelope Corporation, a single-plant, Pennsylvania-based
envelope  manufacturer,  providing  the  segment  with  access to markets in the
Northeast.  In  July  1998,  the  company  purchased  Calman  Australia  Pty Ltd
("Calman").  Calman,  located  in  Victoria,  Australia  is  a  manufacturer  of
cleaning, maintenance,  sanitation and industrial products, chemicals, supplies,
and accessories.  Additionally,  the company paid certain  performance  payments
associated  with a prior year  chemical  acquisition.  Divestitures  during 1998
related  to the  textile  rental  segment  and  excess  properties  and were not
material.
      In February 1997, the company sold the North Bros. insulation business for
$27,113 in cash. An immaterial  gain was realized on the sale.  The business had
1997 sales of $57,000 and operating income of $1,900.  Additionally,  immaterial
gains were  recognized as the company  divested  several  non-strategic  textile
rental locations.
      In July 1997, the company sold 29 textile rental plants to G & K Services,
Inc. at a pretax gain of $74,044. The following condensed pro forma consolidated
statements of income present reported results for the respective fiscal years to
remove both the gain on the transaction and the results of the operations sold:
<TABLE>
<CAPTION>

Condensed  Pro  Forma  Consolidated  Statements  of  Income
(Unaudited)                                                        1997        1996
- ------------------------------------------------------------ ----------- ------------
<S>                                                          <C>         <C>
Sales and Service Revenues                                   $1,859,653  $1,803,034
Other Costs and Expenses                                      1,708,672   1,648,460
Restructuring Expense, Asset Impairments, and Other Charges      63,091       -
- ------------------------------------------------------------ ----------- ------------
Income before Provision for Income Taxes                         87,890      154,574
Provision for Income Taxes                                       32,172       57,988
- ------------------------------------------------------------ ----------- ------------
Net Income                                                   $   55,718      $96,586
                                                             ----------- ------------
Basic Earnings per Share                                     $     1.23  $      2.01
                                                             ----------- ------------
Basic  Weighted   Average  Number  of  Shares   Outstanding
(thousands)                                                      45,191       47,941
                                                             ----------- ------------
Diluted Earnings per Share                                   $     1.22  $      2.00
                                                             ----------- ------------
Diluted  Weighted  Average  Number  of  Shares  Outstanding
(thousands)                                                      45,534       48,189
                                                             ----------- ------------
</TABLE>
<PAGE>
Page 116
                                                                      Exhibit 13


              NOTES TO CONSOLIDATED FINANCIAL STATEMENT (continued)
                        National Service Industries, Inc.


      The pro forma  statements are not necessarily  indicative of the financial
position  and  results  of  operations  that would  have been  attained  had the
divestiture  been  consummated on the dates indicated or that may be attained in
the future.
      In 1997, cash  acquisition  spending  totaled $4,320 and was the result of
the  chemical  segment's  purchase of chemical  products  companies  in Ohio and
Canada and the lighting  equipment  segment's  acquisition of a small  emergency
lighting products manufacturer in Canada. The company also issued 536,872 shares
of  common  stock  valued  at  $20,522  to  acquire  Enforcer   Products,   Inc.
("Enforcer"),  a specialty  chemical  company with a retail focus. The operating
results of Enforcer were  included in the chemical  segment  beginning  with the
third quarter of fiscal 1997.

Note 8:  Income Taxes

The company accounts for income taxes using the asset and liability  approach as
prescribed by SFAS 109,  "Accounting  for Income Taxes." This approach  requires
recognition of deferred tax  liabilities  and assets for the expected future tax
consequences  of events that have been included in the  financial  statements or
tax  returns.  Using the  enacted  tax rates in effect for the year in which the
differences  are expected to reverse,  deferred tax  liabilities  and assets are
determined based on the differences  between the financial reporting and the tax
basis of an asset or liability.
      The provision for income taxes consists of the following components:
<TABLE>
<CAPTION>

                                                            1999      1998      1997
- -------------------------------------------------------------------------------------
<S>                                                       <C>       <C>      <C>
Provision for current Federal taxes                       $ 49,221 $ 54,997 $ 94,426
Provision for current state taxes                            2,957    3,143   11,994
Provision for current foreign taxes                          2,373    1,952    1,598
Provision (credit) for deferred taxes                       19,428    4,309  (36,218)
                                                          ---------------------------
Total provision for income taxes                          $ 73,979 $ 64,401 $ 71,800
                                                          ---------------------------

      A  reconciliation  from the Federal  statutory rate to the total provision
for income taxes is as follows:

                                                            1999    1998     1997
- -------------------------------------------------------------------------------------
Federal income tax computed at statutory rate             $ 69,414 $ 60,592 $ 62,677
State income tax, net of Federal income tax benefit          2,594    2,144    5,960
Foreign and other, net                                       1,971    1,665    3,163
                                                          ---------------------------
Total provision for income taxes                          $ 73,979 $ 64,401 $ 71,800
                                                          ---------------------------
</TABLE>

<TABLE>
<CAPTION>

      Components of the net deferred income tax liability at August 31, 1999 and
1998 include:


                                                                1999       1998
- ----------------------------------------------------------------------------------
Deferred tax liabilities:
<S>                                                           <C>       <C>
     Depreciation                                             $ 32,260  $  26,837
     Amortization of linens                                     25,416     21,017
     Pension                                                    14,252     12,835
     Intangibles                                                60,239      2,279
     Other                                                      22,481     24,361
                                                              --------------------
     Total deferred tax liabilities                            154,648     87,329
                                                              --------------------
Deferred tax assets:
     Self-insurance                                            (22,093)   (24,753)
     Deferred compensation                                     (28,684)   (10,393)
     Bonuses                                                      (943)    (2,609)
     Foreign tax losses                                           (807)    (1,014)
     Restructuring and asset impairment                        (10,079)   (14,594)
     Asset disposition reserves                                 (2,981)    (4,365)
     Other assets                                               (3,775)    (6,739)
                                                              --------------------
     Total deferred tax assets                                 (69,362)   (64,467)
                                                              --------------------
Net deferred tax liability                                    $ 85,286  $  22,862
                                                              --------------------
</TABLE>

      At  August  31,  1999,   the  company  had  foreign  net  operating   loss
carryforwards of $2,207 expiring in fiscal years 2000 through 2004.

Note 9:  Quarterly  Financial  Data  (Unaudited)
<TABLE>
<CAPTION>

                   Sales and              Income             Basic     Diluted
                   Service     Gross      before     Net     Earnings  Earnings
                   Revenues    Profit     Taxes      Income  per Share per Share
- ---------------------------------------------------------------------------------
1999
<S>                <C>         <C>        <C>        <C>       <C>        <C>
1st Quarter        $ 518,926   $213,488   $40,930    $25,704   $ .62      $.62
2nd Quarter          510,359    201,357    39,427     24,762     .60       .60
3rd Quarter          569,838    228,849    48,635     30,541     .75       .75
4th Quarter          620,106    248,685    69,330     43,336    1.07      1.07

1998
1st Quarter        $ 487,584   $198,408   $42,355    $26,668   $ .61      $.60
2nd Quarter          479,411    191,200    37,312     23,488     .55       .54
3rd Quarter          521,608    212,474    44,789     28,139     .67       .66
4th Quarter          542,707    221,993    48,665     30,425     .73       .72

</TABLE>

<PAGE>
                                                                        Page 117
                                                                      Exhibit 13


              NOTES TO CONSOLIDATED FINANCIAL STATEMENT (continued)
                        National Service Industries, Inc.


Note 10:  Business Segment Information

<TABLE>
<CAPTION>
                                                                                               Capital
                    Sales and       Operating                                                Expemditures
                     Service          Profit   Identifiable    Depreciation   Amortization    Including
                    Revenues          (Loss)      Assets          Expense       Expense      Acquisitions
- ----------------------------------------------------------------------------------------------------------
1999
<S>                 <C>            <C>         <C>            <C>               <C>              <C>
Lighting Equipment  $1,220,602     $ 121,755   $ 1,073,936    $   20,351        $ 2,322          $ 541,649
Chemical               487,783        45,206       233,461         6,681          3,480             10,980
Textile Rental (1)     309,115        42,935       203,509        13,666            860             20,669
Envelope (3)           201,729        17,662       139,755         5,319            969             32,592
                    --------------------------------------------------------------------------------------
                     2,219,229       227,558     1,650,661        46,017          7,631            605,890
Corporate                            (15,169)       45,128         2,174                               527
Interest Expense, net                (14,067)
                    --------------------------------------------------------------------------------------
                    $2,219,229     $ 198,322   $ 1,695,789    $   48,191        $ 7,631          $ 606,417
                    --------------------------------------------------------------------------------------

1998
Lighting Equipment  $1,105,255     $ 109,286   $   397,962    $   18,819        $   295          $  37,541
Chemical               454,532        36,460       235,269         6,387          2,807             20,217
Textile Rental (1)     312,746        29,734       193,347        12,836          1,076             21,595
Envelope               158,777        13,293       103,087         3,895            488             47,111
                    --------------------------------------------------------------------------------------
                     2,031,310       188,773       929,665        41,937          4,666            126,464
Corporate                            (14,903)       81,019         2,243                               875
Interest Expense, net                   (749)
                    --------------------------------------------------------------------------------------
                    $2,031,310     $ 173,121   $ 1,010,684    $   44,180        $ 4,666          $ 127,339
                    --------------------------------------------------------------------------------------

1997
Lighting Equipment  $  952,026     $  92,372   $   353,224    $   16,446        $   276          $  21,688
Chemical (2)           402,569        31,647       202,769         6,064          2,615             12,875
Textile Rental (1)     493,535        60,792       190,139        20,567          6,447             13,050
Envelope (3)           131,015        10,190        55,271         3,287             10              7,159
Other                   57,034         1,096          --             611            --                 509
                    --------------------------------------------------------------------------------------
                     2,036,179       196,907       801,403        46,975          9,348          $  55,281
Corporate (4)                        (16,205)      304,949         1,658                             1,709
Interest Expense, net                 (1,624)
                    --------------------------------------------------------------------------------------
                    $2,036,179     $ 179,078   $ 1,106,352    $   48,633        $ 9,348          $  56,990
                    --------------------------------------------------------------------------------------
</TABLE>


(1) Textile  rental  segment 1999  operating  profit  included  $9,291 of income
    related to the reversal of  restructuring  reserves  and asset  impairments.
    Textile rental segment 1997 operating  profit included  one-time  charges of
    $17,800 for restructuring,  environmental matters, and other and $31,800 for
    asset  impairments.  Gains resulting from the sale of businesses were $9,230
    in 1999,  $2,449 in 1998,  and $75,097 in 1997.  Gains on sale of businesses
    for 1999 included  $3,511  related to the 1997 sale of textile rental plants
    to G&K Services, Inc. See Note 7: Acquisitions and Divestitures.
(2) Chemical segment 1997 operating profit included one-time charges of $1,500
    for restructuring and $8,100 for asset impairments.
(3) Envelope  segment 1999 operating  profit  included gains  resulting  from
    the sale of businesses of $1,990.  Envelope  segment 1997 operating  profit
    included  one-time  charges of $230 for restructuring.
(4) Corporate operating profit included one-time charges of $3,700 for asset
    impairments.


The  geographic  distribution  of the  company's  sales  and  service  revenues,
operating profit (loss), and identifiable  assets is summarized in the following
tables:

<TABLE>
<CAPTION>

                                        1999         1998         1997
- -----------------------------------------------------------------------------
<S>                                   <C>             <C>          <C>
Sales and service revenues
United States                         $2,061,774      $1,898,947   $1,914,203
Canada                                    85,829          79,435       71,067
European countries                        46,723          39,936       44,503
Other                                     24,903          12,992        6,406
                                      ---------------------------------------
                                      $2,219,229      $2,031,310   $2,036,179
                                      ---------------------------------------

Operating profit(loss)
United States                         $  195,470      $  174,447     $185,987
Canada                                     1,170             152          101
European countries                           934          (2,562)      (7,188)
Other                                        748           1,084          178
                                      ---------------------------------------
                                      $  198,322      $  173,121     $179,078
                                      ---------------------------------------

Identifiable assets
United States                         $1,551,003      $  938,802   $1,040,726
Canada                                    46,982          40,747       37,756
European countries                        67,558          23,556       25,028
Other                                     30,246           7,579        2,842
                                      ---------------------------------------
                                      $1,695,789      $1,010,684   $1,106,352
                                      ---------------------------------------

</TABLE>

Sales are attributed to each country based on the selling location.



<PAGE>
Page 118
                                                                      Exhibit 13


                              REPORT OF MANAGEMENT
                        National Service Industries, Inc.


The  management of National  Service  Industries,  Inc. is  responsible  for the
integrity and  objectivity  of the financial  information in this annual report.
These financial  statements are prepared in conformity  with generally  accepted
accounting principles, using informed judgments and estimates where appropriate.
The  information  in  other  sections  of this  report  is  consistent  with the
financial  statements.  The company  maintains a system of internal controls and
accounting policies and procedures designed to provide reasonable assurance that
assets are safeguarded and  transactions are executed and recorded in accordance
with management's authorization.  The audit committee of the Board of Directors,
composed  entirely of outside  directors,  is  responsible  for  monitoring  the
company's  accounting  and  reporting  practices.   The  audit  committee  meets
regularly with management,  the internal  auditors,  and the independent  public
accountants  to review  the work of each and to assure  that each  performs  its
responsibilities.  Both the  internal  auditors  and  Arthur  Andersen  LLP have
unrestricted  access to the audit committee  allowing open  discussion,  without
management's presence, on the quality of financial reporting and the adequacy of
internal accounting controls.


/s/ James S. Balloun       /S/ Brock A. Hattox              /s/ Mark R. Bachmann
James S. Balloun           Brock A. Hattox                  Mark R. Bachmann
Chairman, President, and   Executive Vice President and     Vice President and
Chief Executive Officer    Chief Financial Officer          Controller








                    REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS


To the Stockholders of National Service Industries, Inc.:

We have audited the accompanying consolidated balance sheets of National Service
Industries, Inc. (a Delaware corporation) and subsidiaries as of August 31, 1999
and  1998 and the  related  consolidated  statements  of  income,  stockholders'
equity,  and cash flows for each of the three years in the period  ended  August
31, 1999.  These financial  statements are the  responsibility  of the company's
management.  Our  responsibility  is to express  an  opinion on these  financial
statements based on our audits.
      We conducted our audits in accordance  with  generally  accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
      In our opinion, the financial statements referred to above present fairly,
in all material respects, the financial position of National Service Industries,
Inc.  and  subsidiaries  as of August 31, 1999 and 1998 and the results of their
operations  and their cash flows for each of the three years in the period ended
August 31, 1999 in conformity with generally accepted accounting principles.


                                                         /s/ Arthur Andersen LLP
Atlanta, Georgia
October 8, 1999


<PAGE>
                                                                        Page 119
                                                                      Exhibit 13



                MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                       CONDITION AND RESULTS OF OPERATIONS


National Service Industries is a diversified  service and manufacturing  company
operating in four segments: lighting equipment,  chemicals,  textile rental, and
envelopes.  The company  continued to be in solid financial  condition at August
31, 1999.  Although down from last year, net working capital  remained strong at
$256.5 million at August 31, 1999, and the current ratio was 1.6,  compared with
2.7 at the prior year end. The decrease in net working capital was primarily the
result  of a  decrease  in cash and an  increase  in debt to fund  acquisitions,
capital expenditures, share repurchases, and payment of dividends. At August 31,
1999, the company's debt to  capitalization  increased to 47.2 percent  compared
with 12.9 percent at the prior year end.

Strategic Transactions
The company periodically  implements  strategic  transactions that, it believes,
afford it the opportunity to redeploy resources to create value and position the
company for future growth.  During the three-year period ending August 31, 1999,
the following transactions occurred:

Acquisitions
Acquisition  spending in 1999 totaled $534.9 million ($534.1 million in cash and
$0.8 million in stock) and was primarily  related to the lighting  equipment and
envelope  segments.  In July 1999,  the  lighting  equipment  segment  purchased
Holophane Corporation  ("Holophane"),  a manufacturer of premium quality, highly
engineered lighting fixtures and systems, for approximately $471 million.  Other
acquisitions  in the lighting  equipment  segment  included the  September  1998
purchase of certain assets of GTY Industries (d/b/a "Hydrel"), a manufacturer of
architectural-grade  light  fixtures for  landscape,  in-grade,  and  underwater
applications;  the April 1999 purchase of certain assets of Peerless Corporation
("Peerless"),  a  manufacturer  of high  performance  indirect/direct  suspended
lighting  products;   and  the  July  1999  purchase  of  C&G  Carandini  SA,  a
manufacturer  of exterior  lighting  fixtures.  In February  1999,  the envelope
segment acquired substantially all of Gilmore Envelope, an envelope manufacturer
headquartered  in Los Angeles,  California.  The company also made several minor
acquisitions in the textile rental segment.
      In 1998,  acquisition  spending  totaled  $45.3  million and was primarily
related to the chemical and envelope  segments.  In November  1997, the chemical
segment purchased Pure Corporation,  a specialty  chemical company with its core
businesses in Indiana,  Pennsylvania,  and New York. In March 1998, the envelope
segment  purchased  Allen  Envelope  Corporation   ("Allen"),   a  single-plant,
Pennsylvania-based  envelope manufacturer,  providing the segment with access to
markets in the Northeast.  In July 1998, the company  purchased Calman Australia
Pty Ltd ("Calman"). Calman, located in Victoria, Australia, is a manufacturer of
cleaning, maintenance,  sanitation and industrial products, chemicals, supplies,
and accessories.  Additionally,  the company paid certain  performance  payments
associated with a prior year chemical acquisition.
      In 1997,  acquisition  spending totaled $4.3 million and resulted from the
chemical  segment's  purchase of chemical products  companies in Ohio and Canada
and the lighting equipment  segment's  acquisition of a small emergency lighting
products  manufacturer in Canada. In March 1997, the company also issued 536,872
shares of common stock  valued at $20.5  million to acquire  Enforcer  Products,
Inc. ("Enforcer"), a specialty chemical company with a retail focus.

Divestitures
In 1999, proceeds from divestitures  totaled $12.0 million and primarily related
to the envelope segment's sale of Techno-Aide/Stumb  Metal Products in June 1999
resulting in proceeds of $4.2 million and a pretax gain of $2.0  million.  Other
divestitures  during 1999  related to the sale of  industrial  contracts  in the
textile rental segment and were not material.
      During 1999,  management  performed an extensive review of the liabilities
recorded in connection  with the textile  rental  segment's  1997 uniform plants
divestiture.  In 1997, the textile  rental segment  accrued for items related to
its uniform plants including environmental exposures,  severance agreements, and
costs to return leased facilities to pre-lease  condition.  The company realized
lower costs than  originally  anticipated  associated with these items and, as a
result, has reduced the liability and recorded a gain of $3.5 million.
     In 1998, divestitures of non-strategic textile rental operations and excess
properties  resulted in net  proceeds of $3.1  million and pretax  gains of $2.4
million.
     In February 1997, the company sold the North Bros.  insulation business for
cash of $27.1  million,  recognizing  an immaterial  gain. The business had 1997
sales of $57.0 million and operating  income of $1.9 million through the date of
sale.
     In July 1997,  the company sold 29 textile  rental  plants to G&K Services,
Inc.  for  approximately  $280.0  million,  recognizing  a pretax  gain of $74.0
million.  The divested  locations had 1997 sales of $176.5 million and operating
income of $9.4 million through the date of sale.
      Additionally, in 1997, the company divested other non-strategic businesses
in the textile rental segment generating cash of $4.3 million.

Liquidity and Capital Resources

Operating Activities
Operations  provided cash of $208.2 million in 1999, compared with cash provided
of $26.4  million  in 1998 and  $125.5  million in 1997.  The  increase  in 1999
primarily resulted from additional tax payments made in 1998 related to the 1997
textile rental segment divestitures,  improved working capital management in the
lighting  equipment and chemical  segments,  and an increase in net income.  The
decrease in 1998 compared with 1997 was primarily the result of the tax payments
and an increase in accounts  receivable  commensurate with the increased revenue
in the lighting equipment and chemical segments.

Investing Activities
Investing  activities  used cash of $598.0  million in 1999 and provided cash of
$81.3 million and $61.1 million in 1998 and 1997, respectively.  The decrease in
1999 was a result of the significant  increase in acquisition  spending  coupled
with the liquidation of short-term investments during 1998 that was not repeated
during the current  year.  The increase in 1998 compared with 1997 is the result
of the  liquidation  of $205.3 million of short-term  investments,  generated by
1997  divestitures,   to  fund   acquisitions,   capital   expenditures,   share
repurchases,  and payment of dividends.  Capital expenditures were $72.3 million
in 1999,  compared with $82.0 million in 1998 and $48.8 million in 1997. Capital
spending  during 1999 was  primarily  attributable  to the  lighting  equipment,
textile rental, and envelope segments.  The lighting equipment segment's capital
expenditures  related to the  purchase  of land and  buildings  for a new plant,
manufacturing   improvements   and   upgrades  for   capacity   expansion,   and
implementation  of new  technology.  Expenditures  in the textile rental segment
were for implementation of new technology, production enhancements, and delivery
truck purchases and refurbishments.  The envelope segment's expenditures related
primarily to manufacturing process improvements,  information systems,  facility
expansion, and new folding capacity. During 1998, the lighting equipment segment
invested in facility  expansions and  manufacturing  process  improvements,  the
textile  rental  segment  invested in a  merchandise  tracking  system and fleet
refurbishment,  and the  envelope  segment  invested in facility  and  machinery
replacements. Capital spending in 1997 consisted primarily of lighting equipment
segment facilities and process improvements, equipment replacements, and tooling
for  new  products  and  textile
<PAGE>
Page 120
                                                                      Exhibit 13


                MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                 CONDITION AND RESULTS OF OPERATIONS (continued)


rental segment  facilities  improvements  and equipment  replacements.  In 2000,
capital  expenditures  are expected to  approximate  $110 million as the company
continues  to  invest   capital  in  technology  and   facilities.   Contractual
commitments  for  capital  and   acquisition   spending  for  fiscal  year  2000
approximate $24 million.
      As  noted  under   "Acquisitions"  and  "Divestitures,"  the  company  has
completed a number of strategic transactions.  The company spent $534.1 million,
$45.3  million,  and $4.3  million in 1999,  1998,  and 1997,  respectively,  on
acquisitions.  Additionally,  the company received $12.0 million,  $3.1 million,
and $311.4 million in connection with  dispositions of  non-strategic  assets in
1999, 1998, and 1997, respectively.

Financing Activities
Financing  activities  provided cash of $372.9 million during 1999 and used cash
of $145.2  million  and $187.6  million in 1998 and 1997,  respectively.  In the
three years ending August 31, 1999, the company distributed approximately $476.3
million to stockholders  through share repurchases and dividends.  Cash of $42.0
million,  $154.0  million,  and $121.7  million was utilized in 1999,  1998, and
1997,  respectively,  for share repurchases of 1.2 million, 3.0 million, and 3.0
million  shares,  respectively.  Although  the  company  has a  standing  annual
authorization  to  repurchase  2.0 million  shares plus the number of new shares
issued in any one year, the company does not plan to purchase  additional shares
until its ratio of total debt to  capitalization  is within the company's stated
objective  of 30 to 40  percent.  Included  in the 1998 and 1997  amounts  was a
supplemental  authorization for the repurchase of 1.25 million shares granted as
a result  of the  textile  rental  divestiture  transaction.  Additionally,  the
company distributed cash of $51.9 million,  $52.6 million,  and $54.2 million in
1999, 1998, and 1997, respectively, to the company's stockholders in the form of
dividends.  The  increase in dividends to $1.27 per share in 1999 from $1.23 per
share in 1998  represented an increase of 3.3 percent,  marking the  sixty-third
consecutive year of quarterly dividends without a decrease.
      In 1996, the company  negotiated a $250 million  multi-currency  committed
credit  facility  (the "Credit  Facility")  with ten domestic and  international
banks. The Credit Facility has a term of five years, expiring in July 2001, with
no  provision  for a reduction  in  commitments.  The Credit  Facility  contains
restrictions  on the  incurrence of  indebtedness  by  subsidiaries,  as well as
financial  and other  covenants,  including the  restriction  that the company's
ratio of total debt to capitalization may not exceed 60 percent at any time.
      During  the fourth  quarter  of 1998,  the  company  filed a  registration
statement (the "shelf registration"),  which became effective September 8, 1998,
with the  Securities  and Exchange  Commission to allow the company to offer for
sale, from time to time, up to $400 million of unsecured  senior debt securities
or  unsecured  senior  subordinated  debt  securities  (the  "Debt  Securities")
consisting of notes,  debentures,  or other evidence of  indebtedness,  of which
$240 million  remains  available at August 31, 1999. The Debt  Securities may be
convertible  into or  exchangeable  for shares of the  company's  common  stock,
shares of its preferred stock, or other Debt Securities. The Debt Securities may
be offered as a single series or as two or more separate  series in amounts,  at
prices  and on terms to be  determined  at the  time of the  offering.  The Debt
Securities may be sold to or through one or more agents  designated from time to
time.
      In January 1999, the company  issued $160.0  million in ten-year  publicly
traded notes  bearing a coupon rate of 6.0 percent.  Proceeds  were used for the
repayment of $80.0 million in  borrowings  under the Credit  Facility,  of which
$52.0  million was  outstanding  under the domestic line of credit at August 31,
1998. The remainder was used for general  corporate  purposes  including working
capital requirements, capital expenditures, acquisitions, and share repurchases.
In July 1999, the company  entered into an additional  $250.0  million,  364-day
committed  credit facility (the "Revolving  Credit  Facility")  expiring in July
2000. The combined  $500.0  million under the Credit  Facility and the Revolving
Credit  Facility  support the  company's  commercial  paper  program,  which was
initiated in July 1999 primarily to fund the acquisition of Holophane.
      At August 31, 1999, the company had $352.3 million  outstanding  under its
commercial paper program, of which $249.7 million was classified as long-term as
the company intends to refinance this amount through  long-term debt instruments
or  availability  under the Credit  Facility  which matures in 2001.  Short-term
commercial paper of $102.5 million had an average interest rate of 5.8 percent.
      The company has complimentary  lines of credit totaling $125.7 million for
general   operating   purposes,   of  which  $25.7   million  is  designated  as
multi-currency.  At August 31,  1999,  $76.9  million in letters of credit  were
outstanding,  primarily under the domestic line of credit. The company had $10.9
million of foreign  currency  short-term bank borrowings  outstanding  under the
multi-currency line of credit at a weighted average interest rate of 3.8 percent
at August 31, 1999.
      Management  believes  current cash balances,  anticipated  cash flows from
operations,  and  available  funds  from the  commercial  paper  program  or the
committed  credit  facilities,  complimentary  lines of  credit,  and the  shelf
registration  are  sufficient  to meet the  company's  planned  level of capital
spending and general operating cash requirements for the next twelve months.
<TABLE>
<CAPTION>

Results of Operations                  Years Ended August 31
(in millions, except           ---------------------------------------
per-share amounts)                    1999         1998         1997
                               ---------------------------------------

Sales and Service Revenue:
<S>                                <C>          <C>          <C>
     Lighting Equipment            $1,220.6     $1,105.3     $  952.0
     Chemical                         487.8        454.5        402.6
     Textile Rental                   309.1        312.7        493.5
     Envelope                         201.7        158.8        131.0
     Other                               -             -         57.1
                               ---------------------------------------
                                   $2,219.2     $2,031.3     $2,036.2
                               =======================================

Operating Profit (Loss):

     Lighting Equipment           $  121.8      $  109.3    $    92.4
     Chemical                         45.2          36.5         31.6
     Textile Rental                   42.9          29.7         60.8
     Envelope                         17.7          13.3         10.2
     Other                             -             -            1.9
                               ---------------------------------------
                                     227.6         188.8        196.9
     Corporate                       (15.2)        (14.9)       (16.2)
     Interest expense, net           (14.1)         (0.8)        (1.6)
                               =======================================
                                  $  198.3      $  173.1    $   179.1
                               =======================================
Net Income                        $  124.3      $  108.7    $   107.3
                               =======================================
Earnings per Share:
     Basic                        $   3.04      $  2.56     $    2.37
     Diluted                          3.03         2.53          2.36
                               =======================================
</TABLE>
<PAGE>
                                                                        Page 121
                                                                      Exhibit 13



                MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                 CONDITION AND RESULTS OF OPERATIONS (continued)


      National Service Industries posted revenues of $2.2 billion for the fiscal
year ended August 31, 1999.  The revenue  increase in 1999 in  comparison to the
prior year resulted from increased lighting  equipment,  chemical,  and envelope
revenues of approximately $192 million, partially offset by a slight decrease in
revenue in the textile rental  segment.  Revenues in 1998 decreased  slightly in
comparison  with the prior  year as a result of  increased  lighting  equipment,
chemical, and envelope revenues of approximately $233 million,  offset primarily
by revenues not included in 1998 as a result of 1997 divestitures.
      Net income for 1999 increased $15.6 million,  or 14.4 percent, to a record
level of $124.3 million,  or $3.04 per basic share, $3.03 diluted.  Earnings per
share grew at the higher rate of 18.8  percent per basic share and 19.8  percent
per  diluted  share due to a  reduction  of 1.6  million  basic and 1.9  million
diluted average shares  outstanding.  Net income in 1998 increased $1.4 million,
or 1.3 percent, to $108.7 million, or $2.56 per basic share, $2.53 diluted.
     Lighting equipment segment sales grew $115.3 million,  or 10.4 percent,  to
$1.2 billion in 1999.  Continued  strength in the  non-residential  construction
market and the acquisitions of Hydrel,  Peerless,  and Holophane  contributed to
the growth in sales. As a result of the increased sales and  manufacturing  cost
savings,  operating  profit  increased  11.4  percent  in 1999.  Sales  for 1998
increased 16.1 percent due to strong demand in the non-residential  construction
market and increased volumes  resulting from new products.  Operating profit for
1998  increased  18.3  percent as a result of the  increased  sales and  ongoing
productivity improvements.
      Chemical  segment  revenues  for  1999  increased  $33.3  million,  or 7.3
percent,  to $487.8  million.  The increase in revenue was a result of continued
growth in the retail channel, higher revenue in the industrial and institutional
distribution   channels,   inclusion  of  a  full  year  of  Calman,  and  other
international revenue. Operating profit increased $8.7 million, or 24.0 percent,
to $45.2 million as a result of the increased  revenues,  lower operating costs,
and severance costs included in 1998 that were not repeated in 1999. Revenues in
1998  increased  12.9  percent  as a result of the  inclusion  of a full year of
Enforcer as well as increased  retail volumes of Enforcer and Zep  Manufacturing
Company.  Operating  profit in 1998  increased  15.5  percent as a result of the
increased  revenues  and the  impact  of the 1997  restructuring  charge on 1997
operating  profit.  These increases in operating  profit were somewhat offset by
additional  severance  costs and  increased  selling  expenses  incurred  in the
industrial chemical channel of the segment.
      Textile rental segment revenues, representing all of the company's service
revenues,  decreased 1.2 percent during 1999 to $309.1  million,  primarily as a
result of the continued sale of industrial  contracts and the rationalization of
unprofitable accounts. Operating profit increased 44.4 percent to $42.9 million,
primarily  as a  result  of  gains  recognized  on the  sale of  businesses  and
adjustments  made to amounts  accrued in connection with the 1997 uniform plants
divestiture  and 1997  restructuring  activities.  In 1997,  the textile  rental
segment  accrued for items related to the sale of its uniform  plants  including
environmental  exposures,  severance  agreements,  and  costs to  return  leased
facilities  to  pre-lease  condition.  The  company  realized  lower  costs than
originally  anticipated  and  recorded a gain of $3.5  million as  discussed  in
"Strategic  Transactions."  In 1997,  the segment  also  recorded an  impairment
charge and accrued for items related to restructuring  activities that primarily
related  to  branch  consolidations  and  asset  dispositions.  In  addition  to
realizing  lower  than  anticipated  costs,  management  determined  that  it is
currently more  economically  feasible to continue to operate certain  locations
that were to be  disposed  of in the  original  plan.  As a result,  in 1999 the
related  reserve and  impairments  were  reversed and $9.3 million in income was
recorded.  Excluding  unusual  gains and other  non-operating  items in 1999 and
1998, operating profit increased slightly due to the segment's focus on lowering
merchandise costs and improving production efficiencies. Segment revenue in 1998
decreased 36.6 percent as a result of businesses divested in 1997. Excluding the
1997 divestiture,  revenues declined  approximately  $4.0 million as the segment
continued to eliminate  low-margin  customer accounts.  Operating profit in 1998
decreased  51.2  percent  to $29.7  million,  primarily  as a result of the 1997
divestitures.
      Envelope segment revenue increased $43.0 million, or 27.1 percent, in 1999
to $201.7 million  primarily as a result of the acquisitions of Gilmore Envelope
in  February  1999 and Allen in March  1998.  Operating  profit for the  segment
increased 32.9 percent to $17.7 million primarily as a result of the gain on the
sale  of   Techno-Aide/Stumb   Metal   Products,   as  discussed  in  "Strategic
Transactions,"  the  acquisition of Gilmore  Envelope,  and increased  revenues.
Segment revenue in 1998 increased 21.2 percent due to the March 1998 purchase of
Allen, as discussed in "Strategic  Transactions,"  and higher shipment  volumes.
Operating profit increased 30.4 percent during 1998 as a result of the increased
revenues generated by the Allen acquisition.
      Corporate  expenses in 1999  approximated  last year.  In 1998,  corporate
expenses  decreased $1.3 million,  as 1997 expense  included an asset impairment
recorded to reflect the $1.2 million  appraised value of an asset held for sale.
Net  interest  expense  increased  $13.3  million  in 1999 as a result of higher
average debt levels  coupled  with lower  average  cash  balances.  Net interest
expense  decreased  $0.8  million in 1998 as the company  benefited  from higher
average levels of short-term investments, offset slightly by higher average debt
levels.
      Consolidated income before taxes increased $25.2 million, or 14.6 percent,
to $198.3 million primarily due to increased income from the lighting equipment,
chemical,  and envelope  segments.  Additionally,  gains realized on the sale of
businesses and related to adjustments to restructuring  reserves and impairments
originally  recorded in 1997 in the textile rental segment  positively  affected
income. The provision for income taxes was 37.3 percent,  37.2 percent, and 40.1
percent in 1999,  1998,  and 1997,  respectively.  The decrease in the effective
rate in 1998 was due  primarily to higher rates  applicable  to the 1997 textile
rental divestiture.

Environmental Matters
See Note 5: Commitments and Contingencies in the Notes to the Consolidated
Financial Statements for a discussion of environmental matters.



<PAGE>
Page 122
                                                                      Exhibit 13


                MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                 CONDITION AND RESULTS OF OPERATIONS (continued)


Market Risk
The company is exposed to market risks that may impact the Consolidated  Balance
Sheets,  Consolidated  Statements of Income, and Consolidated Statements of Cash
Flows due to changing  interest rates and foreign  exchange  rates.  The company
does not currently  participate in any significant hedging activities,  nor does
it utilize any  significant  derivative  financial  instruments.  The  following
discussion provides additional information regarding the company's market risks.

Interest Rates-The company's commercial paper, notes payable,  fixed-rate notes,
and other  long-term  debt are  subject to  interest  rate  fluctuations.  These
fluctuations expose the company to changes in interest expense,  cash flows, and
the fair market  value of the  instruments.  The  company's  variable-rate  debt
amounted to $387.0 million at August 31, 1999.  Based on outstanding  borrowings
at year end, a 10 percent  adverse change in effective  market interest rates at
August 31, 1999 would result in additional annual after-tax  interest expense of
approximately  $1.3  million.  To address  this  risk,  the  company  intends to
refinance  approximately  $250 million of the outstanding  commercial paper on a
long-term,  fixed-rate basis. Although a fluctuation in interest rates would not
affect  interest  expense or cash flows  related to the  company's  $160 million
publicly traded notes, a 10 percent adverse change in effective  market interest
rates  at  August  31,  1999  would  decrease  the fair  value  of the  notes to
approximately $138.2 million.

Foreign  Exchange  Rates-The  majority of the company's  revenue,  expense,  and
capital  purchases are  transacted in U.S.  dollars.  International  operations,
primarily   the   lighting   equipment   and  chemical   segments,   represented
approximately  7.1  percent  of sales  and  service  revenues,  1.4  percent  of
operating  profit (loss),  and 8.5 percent of identifiable  assets.  The company
does not believe a 10 percent  fluctuation  in average  foreign  currency  rates
would have a material effect on its consolidated financial statements or results
of operations.

Impact of the Year 2000 Issue
The "Year  2000  Issue"  resulted  from the use of two digits  rather  than four
digits to define the  applicable  year in certain  computer  programs.  With the
coming  millennium,  any of the company's  computer programs that have two-digit
date-sensitive  software  may  interpret  a date of "00" as the year 1900 rather
than the year 2000.  This  could  result in a system  failure or  miscalculation
causing  disruption of the operation of computer hardware and software,  as well
as intelligent manufacturing equipment and processes, and telephony.
      Management  is addressing  the Year 2000 Issue in four phases:  awareness,
assessment, action plan, and plan implementation.  At August 31, 1999, all areas
of the company had  completed the first three phases and  implementation  of the
plan was substantially complete.  Management estimates that the total cost to be
incurred  in  connection  with the Year  2000  Issue  will be  approximately  $6
million, and all major systems are expected to be in compliance prior to the end
of calendar year 1999. At August 31, 1999,  the company had spent  approximately
$4.7  million on the Year 2000 Issue.  The cost of the  project is being  funded
through operating cash flows. Approximately one-third of the total cost reflects
the  redeployment  of existing  internal  information  technology  resources and
should not be incremental costs to the company.
      At this time, the company  believes its most reasonably  likely worst case
scenario is that key suppliers or service  providers who have not resolved their
own Year 2000 Issue may cause a disruption of service to the company's  critical
business  processes.  Management  has evaluated  the  potential  exposure of the
company to related problems of its customers and suppliers and has implemented a
vendor  certification  process.  While  management  believes  that  its  plan is
sufficient  to  address  the  Year  2000  Issue,  management  has  substantially
completed a contingency plan to address the potential for unforeseen issues that
may arise. The contingency plan includes identifying  alternative  suppliers and
increasing  inventory  levels.  There can be no  assurance,  however,  that such
exposures or the costs of remediating any problems associated therewith will not
materially affect the company's future business, financial condition, or results
of operations.

Outlook
Management  continues to execute its strategic plan to grow both  internally and
through  acquisitions.  Fiscal  2000  sales  from the  existing  businesses  are
anticipated  to grow at a rate in excess of 5.0  percent,  led  primarily by the
lighting  equipment segment through continued lighting equipment market strength
and in the  chemical  segment  by product  development  and growth in the retail
market.  Assuming  there are no  significant  changes  in the  current  economic
environment,  management  expects  earnings to be lower than 1999 results due to
the Holophane acquisition,  which is expected to dilute earnings by 13 cents per
share, and unusual gains included in 1999 results that are not planned in fiscal
2000.

Cautionary Statement Regarding Forward-Looking Information
From time to time, the company may publish  forward-looking  statements relating
to such  matters  as  anticipated  financial  performance,  business  prospects,
capital expenditures,  technological  developments,  new products,  research and
development  activities,  and similar matters. The Private Securities Litigation
Reform  Act of 1995  provides  a safe  harbor  for  forward-looking  statements.
Statements  herein  which  may  be  considered   forward-looking   include:  (a)
statements  made regarding the company's  current  expectations  or beliefs with
respect  to  the  outcome  and  impact  on  the  company's  business,  financial
condition,  or  results  of  operations  of the Year 2000  Issue,  environmental
issues,  and legal  proceedings;  (b) statements  made  concerning  management's
expectations  with  respect to the  company's  plan for  strategic  growth;  (c)
statements  made regarding  management's  expectations  with regard to projected
capital  expenditures,  future cash flows, debt refinancing,  share repurchases,
and debt to  capitalization  objectives;  and (d) statements  made regarding the
acquisition  of  Holophane.  The company  notes that a variety of factors  could
cause the company's actual results and experience to differ  materially from the
anticipated   results  or  other   expectations   expressed  in  the   company's
forward-looking  statements.  The risks and  uncertainties  that may  affect the
operations,  performance,  development,  and results of the  company's  business
include  without  limitation  the  following:  (a) the  uncertainty  of  general
business and economic  conditions,  including  the  potential  for a slowdown in
non-residential  construction awards, fluctuations in commodity and raw material
prices,  market  demand for public  debt,  interest  rate  changes,  and foreign
currency  fluctuations;  and (b) the ability to achieve  strategic  initiatives,
including  but  not  limited  to  the   achievement  of  synergies   related  to
acquisitions  and the  achievement of sales growth across the business  segments
through a combination of increased pricing,  enhanced sales force, new products,
improved customer service, and acquisitions.


<PAGE>
                                                                        Page 123
                                                                      Exhibit 13

<TABLE>
<CAPTION>
                           TEN-YEAR FINANCIAL SUMMARY
                        National Service Industries, Inc.

(Dollar amounts in thousands, except per-share data)
                         1999       1998       1997       1996       1995        1994       1993        1992        1991        1990
<S>                <C>        <C>        <C>        <C>        <C>         <C>        <C>         <C>         <C>         <C>


Operating Results
Net sales of
      products     $1,910,114 $1,718,564 $1,542,644 $1,482,937 $1,424,180  $1,337,410 $1,257,906  $1,189,684  $1,164,181  $1,250,833
Service revenues      309,115    312,746    493,535    530,625    546,447     544,454    546,916     444,127     437,534     396,981
                   -----------------------------------------------------------------------------------------------------------------
     Total revenues 2,219,229  2,031,310  2,036,179  2,013,562  1,970,627   1,881,864  1,804,822   1,633,811   1,601,715   1,647,814
Cost of products
sold  (1)           1,146,080  1,023,765    924,505    909,870    908,869     875,055    832,264     810,552     791,355     832,867
Cost of services(1)   180,770    183,470    283,024    304,381    299,687     286,519    281,551     236,474     240,376     219,673
Selling and administrative
      expenses        698,196    654,511    655,029    640,048    601,143     576,463    556,162     462,240     456,622     438,949
Interest expense (income),
      net              14,067        749      1,624      1,565      1,648       2,788      3,645        (837)     (4,332)    (3,712)
Gain on sale of
     businesses       (11,220)    (2,449)   (75,097)    (7,579)    (5,726)     (2,249)    (1,379)        -           -            -
Restructuring expense,
     asset impairments, and
     other charges     (9,291)        -      63,091         -           -           -        -           -        63,467          -
Other expense (income),
      net               2,305     (1,857)     4,925      3,429     14,509      11,090     13,063       8,474       5,591       4,322
                   -----------------------------------------------------------------------------------------------------------------
Income before taxes   198,322    173,121    179,078    161,848    150,497     132,198    119,516     116,908      48,636     155,715
Provision for
     income taxes      73,979     64,401     71,800     60,700     56,400      49,500     44,400      42,800      16,400      56,000
                   -----------------------------------------------------------------------------------------------------------------
Net Income         $  124,343 $  108,720 $  107,278 $  101,148 $   94,097  $   82,698 $   75,116  $   74,108  $   32,236  $   99,715
                   -----------------------------------------------------------------------------------------------------------------




Per-Share Data
Net income: (2)
      Basic        $     3.04 $     2.56 $     2.37 $     2.11 $     1.93 $      1.67 $     1.52  $     1.50  $      .65  $     2.02
      Diluted            3.03       2.53       2.36       2.10       1.93        1.67       1.51        1.50         .65        2.02
Cash dividends           1.27       1.23       1.19       1.15       1.11        1.07       1.03         .99         .95         .90
Stockholders' equity    15.22      13.96      15.20      15.45      15.41       14.77      14.21       13.79       13.33       13.68








Financial Ratios
Current ratio            1.6        2.7        2.8        3.1        3.2         3.2        2.9         3.5         3.4         4.5
Net income as a percent
  of sales               5.6%       5.4%       5.3%       5.0%       4.8%        4.4%       4.2%        4.5%        2.0%        6.1%
EBITDA as a percent
  of sales              12.1%      11.0%      11.7%      11.0%      10.6%       10.4%      10.3%       10.4%        5.9%       11.8%
Return on average
  stockholders' equity  21.2%      17.4%      15.5%      13.6%      13.0%       11.6%      10.9%       11.1%        4.8%       15.6%
Dividends as a percent of
current year earnings   41.7%      48.4%      50.5%      54.6%      57.6%       64.1%      67.9%       66.3%      146.2%       44.6%
Percent of debt to total
  capitalization        47.2%      12.9%       4.6%       4.2%       4.3%        4.3%       4.7%        4.2%        5.0%        4.2%


</TABLE>

<PAGE>
Page 124
                                                                      Exhibit 13
<TABLE>
<CAPTION>

                     TEN-YEAR FINANCIAL SUMMARY (continued)
                        National Service Industries, Inc.

(Dollar amounts in thousands, except per-share data)
                             1999      1998      1997        1996       1995       1994       1993        1992      1991       1990
- ------------------------------------------------------------------------------------------------------------------------------------
Financial Position
Increase (decrease) in:
<S>                   <C>        <C>         <C>       <C>        <C>        <C>        <C>        <C>          <C>       <C>
     Cash and cash
        equivalents  $   (16,892)$  (37,977) $  (1,539)$  (20,740)$   20,783 $   42,766 $  (85,284)$   27,617 $  (50,437)$   23,433
     Short-term
        investments         -      (205,302)   204,751     (3,047)     1,019     (2,197)    (3,736)    (5,551)    12,813    (27,247)
Net working capital      256,528    385,056    498,758    408,955    437,840    413,114    363,575    399,893    386,306    447,800


Short-term debt      $   114,378 $    7,981  $   5,889 $    6,742 $    6,486 $    5,765 $    6,196 $    1,434 $    3,254 $    2,253
Long-term debt           435,199     78,092     26,197     24,920     26,776     26,683     28,418     28,359     31,373     27,465
                     ---------------------------------------------------------------------------------------------------------------
Total debt               549,577     86,073     32,086     31,662     33,262     32,628     34,614     29,793     34,627     29,718
Stockholders' equity     615,874    578,901    671,813    718,008    744,404    727,385    704,023    682,954    660,567    675,444
                     ---------------------------------------------------------------------------------------------------------------
Capitalization       $ 1,165,451 $  664,974  $ 703,899 $  749,670 $  777,666 $  760,013 $  738,637 $  712,747 $  695,194 $  705,162
                     ---------------------------------------------------------------------------------------------------------------

Other Data
Capital expenditures
(including acquisitions)$606,417 $  127,339  $  56,990 $   65,566 $   59,910 $   42,508 $   82,171 $   49,789 $   90,229 $   82,932
Depreciation
    and amortization ...  55,822     48,846     57,981     58,428     57,130     60,548     62,097     53,816     50,249     42,821
Total assets ..........1,695,789  1,010,684  1,106,352  1,094,646  1,131,346  1,101,261  1,081,510  1,036,908  1,008,319    960,622
Deferred income
    tax liability ......  95,557     40,404     34,093     63,347     67,756     73,319     78,286     87,150     96,627     99,277
Self-insurance
   reserves, less
   current portion .....  38,828     44,573     57,056     63,369     67,830     61,081     56,335     47,638     38,428     15,222
Other long-term
   liabilities .........  86,446     46,719     35,193     27,576     24,010     22,940     27,110     28,677     22,015     16,067




Weighted average number of shares
     outstanding (in thousands): (2)
     Basic                40,899     42,462     45,191     47,941     48,696     49,547     49,556     49,539     49,540     49,389
     Diluted              41,093     43,022     45,534     48,189     48,797     49,614     49,623     49,566     49,561     49,389
Stockholders               6,292      6,774      7,165      6,281      6,655      7,034      7,262      7,554      7,996      8,248
Employees                 19,700     16,700     16,100     20,600     21,100     22,000     22,200     20,100     20,900     21,800



Use of Total Revenues
Salaries and wages   $   582,343 $  552,816  $ 572,517 $  580,571 $  568,616 $  565,859  $ 572,163 $  502,709 $  501,502 $  491,334
Materials and supplies 1,048,817    955,307    909,082    875,658    832,668    783,610    760,551    700,338    683,871    713,310
Other operating expenses 357,854    305,888    334,503    348,143    370,575    349,849    301,356    273,330    258,919    246,288
Taxes and licenses       126,383    111,028    124,805    115,621    110,397    102,097     97,015     83,326     59,889     97,167
Gain on sale of
   businesses            (11,220)    (2,449)   (75,097)    (7,579)    (5,726)    (2,249)    (1,379)        -         -          -
Restructuring expense, asset impairments,
   and other charges      (9,291)        -      63,091         -           -         -         -           -      63,467        -
Dividends paid            51,856     52,603     54,222     55,272     54,156     53,042     51,041     49,105     47,124     44,506
Retained earnings         72,487     56,117     53,056     45,876     39,941     29,656     24,075     25,003    (13,057)    55,209
                     ---------------------------------------------------------------------------------------------------------------
                     $ 2,219,229 $2,031,310 $2,036,179 $2,013,562 $1,970,627 $1,881,864 $1,804,822 $1,633,811 $1,601,715 $1,647,814
                     ---------------------------------------------------------------------------------------------------------------

(1) Certain prior period amounts in the financial statements and notes have been reclassified to conform with the 1999 presentation.
(2) In 1998, the company adopted Financial Accounting Standards No. 128, "Earnings per Share."  Prior period amounts have been
    restated in accordance with this statement.
</TABLE>

                                                                        Page 125
                                                                      Exhibit 21

                            NSI LIST OF SUBSIDIARIES

Registrant - National Service Industries, Inc.

Registrant owns,  directly or indirectly,  the following  subsidiaries and other
affiliates:
<TABLE>
<S>                                                                               <C>                            <C>
                                                                                                                 State or Other
                                                                                                                 Jurisdiction
                                                                                                                 of
                                                                                                                 Incorporation
Subsidiary  or Affiliate                                                          Principal Location             or Organization
- ------------------------                                                          --------------------------     -------------------
Antique Street Lamps, Inc. ....................................................   Brownsville, Texas             Texas
C&G Carandini SA ..............................................................   Barcelona, Spain               Spain
Castlight de Mexico, S.A. de C.V ..............................................   Matamoros, Tamaulipas          Mexico
Enforcer Products, Inc. .......................................................   Atlanta, Georgia               Georgia
Graham International B.V ......................................................   Bergen op Zoom, Holland        Netherlands
HSA Acquisition Corporation ...................................................   Columbus, Ohio                 Ohio
Holophane S.A. de C.V .........................................................   Tultitlan, Mexico City         Mexico
Holophane Alumbrado Iberica S.r.l .............................................   Barcelona, Spain               Spain
Holophane Australia Corporation Pty Ltd. ......................................   New South Wales, Australia     Australia
Holophane Canada, Inc. ........................................................   Brampton, Ontario              Canada
Holophane Corporation .........................................................   Columbus, Ohio                 Delaware
Holophane Europe Ltd. .........................................................   Milton Keynes, England         United Kingdom
Holophane International, Inc. .................................................   Bridgetown, Barbados           Barbados
Holophane Lichttechnik GmbH ...................................................   Dusseldorf, Germany            Germany
Holophane Lighting Ltd. .......................................................   Milton Keynes, England         United Kingdom
Holophane Market Development Corp. ............................................   Grand Cayman, Cayman Islands   British West Indies
ID Limited ....................................................................   Douglas, Isle of Man           Isle of Man
Kem Europa B.V ................................................................   Bergen op Zoom, Holland        Netherlands
Keplime B.V ...................................................................   Bergen op Zoom, Holland        Netherlands
Keplime Ltd. ..................................................................   London, England                United Kingdom
Lithonia Lighting Mexico S.A. de C.V ..........................................   Monterrey, Nuevo Leon          Mexico
Lithonia Lighting Servicios S.A. de C.V .......................................   Monterrey, Nuevo Leon          Mexico
Luxfab Ltd. ...................................................................   Milton Keynes, England         United Kingdom
MetalOptics, Inc. .............................................................   Austin, Texas                  Texas
National Service Industries, Inc. .............................................   Atlanta, Georgia               Georgia
NSI Enterprises, Inc. .........................................................   Atlanta, Georgia               California
NSI Export Ltd. ...............................................................   Bridgetown, Barbados           Barbados
NSI Holdings, Inc. ............................................................   Montreal, Quebec, Canada       Canada
NSI Insurance (Bermuda) Ltd. ..................................................   Hamilton, Bermuda              Bermuda
NSI International Pty Ltd. ....................................................   Melbourne, Australia           Australia
NSI Leasing, Inc. .............................................................   Atlanta, Georgia               Delaware
NSI Realty, L.P. ..............................................................   Atlanta, Georgia               Texas
NSI Services, L.P. ............................................................   Atlanta, Georgia               Georgia
Productos Lithonia Lighting de Mexico, S.A. de C.V ............................   Monterrey, Nuevo Leon          Mexico
Produits de Maintenance et de Proprete Industrielle SARL                          Nogent-le-Roi, France          France
Selig Company of Puerto Rico, Inc. ............................................   Atlanta, Georgia               Puerto Rico
Unique Lighting Solutions Pty Ltd. ............................................   New South Wales, Australia     Australia
ZEP Belgium S.A ...............................................................   Brussels, Belgium              Belgium
ZEP Europe B.V ................................................................   Bergen op Zoom, Holland        Netherlands
ZEP FRANCE S.A.R.L ............................................................   Nogent-le-Roi, France          France
Zep Industries S.A.S ..........................................................   Nogent-le-Roi, France          France
Zep Industries, S.A. (formerly Zep S.A.) ......................................   Bern, Switzerland              Switzerland
Zep Industries B.V. (formerly Chemical Specialties) ...........................   Bergen op Zoom, Holland        Netherlands
Zep International Pty Ltd. ....................................................   Melbourne, Australia           Australia
Zep Italia S.r.l ..............................................................   Aprilia, Italy                 Italy
Zep Manufacturing B.V .........................................................   Bergen Op Zoom, Holland        Netherlands
Zep Manufacturing Company .....................................................   Santa Clara, California        Delaware

The consolidated financial statements include the accounts of all subsidiaries and affiliates.
</TABLE>


Page 126
                                                                      Exbihit 23








                    CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS





As independent  public  accountants,  we hereby consent to the  incorporation by
reference of our reports  dated  October 8, 1999,  included or  incorporated  by
reference  in National  Service  Industries,  Inc.  Form 10-K for the year ended
August 31, 1999, into the company's previously filed Registration Statement File
Nos. 33-35609,  33-36980,  333-48835,  33-51339,  33-51341,  33-51343, 33-51345,
33-51351, 33-51355, 33-51357, 333-59627, 33-60715, 333-73133, and 333-73135.


                                                         /s/ ARTHUR ANDERSEN LLP


Atlanta, Georgia
November 17, 1999

                                                                        Page 127
                                                                      Exhibit 24

                                POWER OF ATTORNEY



         KNOW ALL MEN BY THESE  PRESENTS,  that each of the  undersigned  hereby
constitutes  and  appoints  David  Levy  and  Brock  Hattox,  and  each  of them
individually,  his  true  and  lawful  attorneys-in-fact  (with  full  power  of
substitution and resubstitution) to act for him in his name, place, and stead in
his capacity as a director or officer of National Service  Industries,  Inc., to
file a registrant's  annual report on Form 10-K for the fiscal year ended August
31, 1999, and any and all amendments  thereto,  with any exhibits  thereto,  and
other  documents  in  connection  therewith,  with the  Securities  and Exchange
Commission, granting unto said attorneys-in-fact, and each of them individually,
full  power  and  authority  to do and  perform  each and  every  act and  thing
requisite and necessary to be done in the premises,  as fully to all intents and
purposes as he might or could do in person,  hereby ratifying and confirming all
that  said  attorneys-in-fact  or  either  of them,  or their  substitutes,  may
lawfully do or cause to be done by virtue hereof.




                             /s/ James S. Balloun
                             James S. Balloun, Chairman of the Board,
                             President and Chief Executive Officer, and Director



                              /s/ Brock Hattox
                              Brock Hattox, Executive Vice President and
                              Chief Financial Officer



                              /s/ David Levy
                              David Levy, Executive Vice President,
                              Administration and Counsel, and Director



                              /s/ Mark R. Bachmann
                              Mark R. Bachmann, Vice President and Controller
                              (Principal Accounting Officer)






Dated:  November 17, 1999

<PAGE>
Page 128
                                                                      Exhibit 24



                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ John L. Clendenin
                                                         John L. Clendenin








Dated:  November 17, 1999

<PAGE>
                                                                        Page 129
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ Thomas C. Gallagher
                                                         Thomas C. Gallagher








Dated:  November 17, 1999

<PAGE>
Page 130
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                        /s/ Robert M. Holder, Jr
                                                        Robert M. Holder, Jr








Dated:  November 17, 1999

<PAGE>
                                                                        Page 131
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ James C. Kennedy
                                                         James C. Kennedy








Dated:  November 17, 1999

<PAGE>
Page 132
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ Bernard Marcus
                                                         Bernard Marcus








Dated:  November 17, 1999


<PAGE>
                                                                        Page 133
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ John G. Medlin, Jr
                                                         John G. Medlin, Jr








Dated:  November 17, 1999

<PAGE>
Page 134
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ Sam Nunn
                                                         Sam Nunn








Dated:  November 17, 1999

<PAGE>
                                                                        Page 135
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.





                                                         /s/ Herman J. Russell
                                                         Herman J. Russell








Dated:  November 17, 1999

<PAGE>
Page 136
                                                                      Exhibit 24




                                POWER OF ATTORNEY




     KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes and
appoints David Levy and Brock Hattox,  and each of them  individually,  her true
and   lawful   attorneys-in-fact   (with   full   power  of   substitution   and
resubstitution)  to act for her in her name, place, and stead in her capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary  to be done in the  premises,  as fully to all intents and purposes as
she might or could do in person,  hereby  ratifying and confirming all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.




                                                        /s/ Betty L. Siegel
                                                        Betty L. Siegel








Dated:  November 17, 1999

<PAGE>
                                                                        Page 137
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.






                                                        /s/ Kathy Brittain White
                                                        Kathy Brittain White








Dated:  November 17, 1999
<PAGE>
Page 138
                                                                      Exhibit 24




                                POWER OF ATTORNEY




         KNOW ALL MEN BY THESE PRESENTS, that the undersigned hereby constitutes
and appoints  David Levy and Brock Hattox,  and each of them  individually,  his
true  and  lawful   attorneys-in-fact  (with  full  power  of  substitution  and
resubstitution)  to act for him in his name, place, and stead in his capacity as
a  director  or  officer  of  National  Service  Industries,  Inc.,  to  file  a
registrant's  annual  report on Form 10-K for the fiscal  year ended  August 31,
1999, and any and all amendments thereto,  with any exhibits thereto,  and other
documents in connection therewith,  with the Securities and Exchange Commission,
granting unto said attorneys-in-fact,  and each of them individually, full power
and  authority  to do and  perform  each and every act and thing  requisite  and
necessary to be done in the premises, as fully to all intents and purposes as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact  or either of them, or their  substitutes,  may lawfully do or
cause to be done by virtue hereof.









                                                         /s/ Barrie A. Wigmore
                                                         Barrie A. Wigmore






Dated:  November 17, 1999






<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
                                                                        Page 139
                                                                      Exhibit 27

                             Financial Data Schedule
                           Year Ended August 31, 1999
                  Pursuant to Section 601(c) of Regulation S-K


This schedule  contains summary  financial  information  extracted from National
Service Industries,  Inc.  consolidated  balance sheet as of August 31, 1999 and
the consolidated  statement of income for the year ended August 31, 1999, and is
qualified in its entirety by reference to such  financial  statements.
</LEGEND>

<S>                                            <C>
<PERIOD-TYPE>                                  12-mos
<FISCAL-YEAR-END>                             AUG-31-1999
<PERIOD-START>                                SEP-1-1998
<PERIOD-END>                                  AUG-31-1999
<CASH>                                           2,254
<SECURITIES>                                         0
<RECEIVABLES>                                  388,494
<ALLOWANCES>                                     6,306
<INVENTORY>                                    218,191
<CURRENT-ASSETS>                               680,413
<PP&E>                                         800,259
<DEPRECIATION>                                 417,946
<TOTAL-ASSETS>                               1,695,789
<CURRENT-LIABILITIES>                          423,885
<BONDS>                                        435,199
                                0
                                          0
<COMMON>                                        57,919
<OTHER-SE>                                     557,955
<TOTAL-LIABILITY-AND-EQUITY>                 1,695,789
<SALES>                                      1,910,114
<TOTAL-REVENUES>                             2,219,229
<CGS>                                        1,146,080
<TOTAL-COSTS>                                1,326,850
<OTHER-EXPENSES>                               673,511
<LOSS-PROVISION>                                 3,651
<INTEREST-EXPENSE>                              16,895
<INCOME-PRETAX>                                198,322
<INCOME-TAX>                                    73,979
<INCOME-CONTINUING>                            124,343
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   124,343
<EPS-BASIC>                                     3.04
<EPS-DILUTED>                                     3.03



</TABLE>


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