NATIONAL SERVICE INDUSTRIES INC
10-Q, 1999-01-13
ELECTRIC LIGHTING & WIRING EQUIPMENT
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                                                                   Page 1 of  70
                                                        Exhibit Index on Page 14

                                    FORM 10-Q

                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                Quarterly Report Pursuant to Section 13 or 15 (d)
                     of the Securities Exchange Act of 1934



For quarter ended November 30, 1998                Commission file number 1-3208



                        NATIONAL SERVICE INDUSTRIES, INC.
             (Exact Name of Registrant as Specified in its Charter)


          Delaware                                     58-0364900           
 (State or Other Jurisdiction of         (I.R.S. Employer Identification Number)
  Incorporation or Organization)


            1420 Peachtree Street, N. E., Atlanta, Georgia 30309-3002
               (Address of Principal Executive Offices) (Zip Code)



                                 (404) 853-1000
              (Registrant's Telephone Number, Including Area Code)

                                      None
(Former Name,Former Address and Former Fiscal Year,if Changed Since Last Report)



Indicate by check mark whether the registrant (1) has filed all reports required
to be filed  by  Section  13 or 15 (d) of the  Securities  Exchange  Act of 1934
during the preceding 12 months (or for such shorter  period that the  registrant
was  required  to file such  reports),  and (2) has been  subject to such filing
requirements for the past 90 days.

               Yes -    X                                  No -                 

Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest practicable date.

Common Stock - $1.00 Par Value - 41,174,672 shares as of  December 31, 1998.   
<PAGE>

Page 2




               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                                      INDEX



                                                                        Page No.
                                                                

PART I.  FINANCIAL INFORMATION

          ITEM 1.  FINANCIAL STATEMENTS

                   CONSOLIDATED BALANCE SHEETS -
                   NOVEMBER 30, 1998 AND AUGUST 31, 1998                     3

                   CONSOLIDATED STATEMENTS OF INCOME -
                   THREE MONTHS ENDED NOVEMBER 30, 1998 AND 1997             4

                   CONSOLIDATED STATEMENTS OF CASH FLOWS -
                   THREE MONTHS ENDED NOVEMBER 30, 1998 AND 1997             5

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS               6-8

          ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL        9-11
                  CONDITION AND RESULTS OF OPERATIONS

PART II.  OTHER INFORMATION

          ITEM 2.  CHANGES IN SECURITIES AND USE OF PROCEEDS                 12

          ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K                          12

SIGNATURES                                                                   13

EXHIBIT INDEX                                                                14




<PAGE>



                                                                          Page 3
               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
                 (In thousands, except share and per share data)
<TABLE>
<S>                                                                                     <C>                <C> 
                                                                                          November 30,      August 31,
                                                                                              1998             1998
                                                                                        -----------------  -------------
Assets                                                                                    (Unaudited)
Current Assets:
      Cash and cash equivalents                                                               $   32,041     $   19,146
      Short-term investments                                                                        -              -
      Receivables, less reserves for doubtful accounts of $5,910 at November 30, 1998
            and $4,631 at August 31, 1998                                                        306,263        307,140
      Inventories, at the lower of cost (on a first-in, first-out basis) or market               219,633        197,950
      Linens in service, net of amortization                                                      58,086         58,826
      Deferred income taxes                                                                       14,861         17,542
      Prepayments                                                                                 12,121          6,447
                                                                                        -----------------  -------------
           Total Current Assets                                                                  643,005        607,051
                                                                                        -----------------  -------------

Property, Plant, and Equipment, at cost:
      Land                                                                                        21,418         21,450
      Buildings and leasehold improvements                                                       150,424        150,326
      Machinery and equipment                                                                    496,687        485,271
                                                                                        -----------------  -------------
           Total Property, Plant, and Equipment                                                  668,529        657,047
      Less-Accumulated depreciation and amortization                                             392,449        385,176
                                                                                        -----------------  -------------
           Property, Plant, and Equipment-net                                                    276,080        271,871
                                                                                        -----------------  -------------

Other Assets:
      Goodwill and other intangibles                                                             111,096         88,280
      Other                                                                                       41,952         43,482
                                                                                        -----------------  -------------
           Total Other Assets                                                                    153,048        131,762
                                                                                        =================  =============
                Total Assets                                                                  $1,072,133     $1,010,684
                                                                                        =================  =============

Liabilities and Stockholders' Equity
Current Liabilities:
      Current maturities of long-term debt                                                    $      100     $       98
      Notes payable                                                                                8,257          7,883
      Accounts payable                                                                           104,349         95,217
      Accrued salaries, commissions, and bonuses                                                  35,050         34,820
      Current portion of self-insurance reserves                                                  12,212         11,253
      Accrued taxes payable                                                                       12,945              -
      Other accrued liabilities                                                                   74,438         72,724
                                                                                        -----------------  -------------
           Total Current Liabilities                                                             247,351        221,995
                                                                                        -----------------  -------------

Long-Term Debt, less current maturities                                                          106,074         78,092
                                                                                        -----------------  -------------
Deferred Income Taxes                                                                             39,552         40,404
                                                                                        -----------------  -------------
Self-Insurance Reserves, less current portion                                                     43,497         44,573
                                                                                        -----------------  -------------
Other Long-Term Liabilities                                                                       49,143         46,719
                                                                                        -----------------  -------------

Stockholders' Equity:
      Series A participating  preferred stock, $.05 stated value, 500,000 shares
           authorized, none issued
      Preferred  stock,  no par value,  500,000 shares  authorized,  none issued
      Common  stock,  $1 par value,  80,000,000  shares  authorized,  57,918,978
      shares issued                                                                               57,919         57,919
      Paid-in capital                                                                             28,953         28,521
      Retained earnings                                                                          916,825        903,974
      Accumulated other comprehensive income items                                               (9,324)       (11,357)
                                                                                        -----------------  -------------
                                                                                                 994,373        979,057
      Less-Treasury stock, at cost (16,646,273 shares at November 30, 1998 and
           16,457,340 shares at August 31, 1998)                                                 407,857        400,156
                                                                                        -----------------  -------------
         Total Stockholders' Equity                                                              586,516        578,901
                                                                                        =================  =============
                Total Liabilities and Stockholders' Equity                                    $1,072,133     $1,010,684
                                                                                        =================  =============

The accompanying notes to consolidated financial statements are an integral part
of these balance sheets.

</TABLE>
<PAGE>




Page 4


               National Service Industries, Inc. and Subsidiaries

                  Consolidated Statements of Income (Unaudited)
                      (In thousands, except per share data)

<TABLE>
<S>                                                                                              <C>             <C>
                                                                                                      THREE MONTHS ENDED
                                                                                                         NOVEMBER 30
                                                                                                 -----------------------------
                                                                                                     1998            1997
                                                                                                 -------------   -------------

Sales and Service Revenues:
      Net sales of products                                                                      $    443,457    $    409,518
      Service revenues                                                                                 75,469          78,066
                                                                                                 -------------   -------------
           Total Revenues                                                                             518,926         487,584
                                                                                                 -------------   -------------

Costs and Expenses:
      Cost of products sold                                                                           266,996         249,091
      Cost of services                                                                                 43,737          45,148
      Selling and administrative expenses                                                             164,912         152,628
      Interest (income) expense, net                                                                    2,342          (2,002)
      Other expense, net                                                                                    9             364
                                                                                                 -------------   -------------
           Total Costs and Expenses                                                                   477,996         445,229
                                                                                                 -------------   -------------

Income before Provision for Income Taxes                                                               40,930          42,355

Provision for Income Taxes                                                                             15,226          15,687
                                                                                                 -------------   -------------

Net Income                                                                                       $     25,704    $     26,668
                                                                                                 =============   =============

Per Share:
      Basic earnings per share                                                                   $        .62    $        .61
                                                                                                 =============   =============
      Basic Weighted Average Number of Shares Outstanding                                              41,407          43,652
                                                                                                 =============   =============

      Diluted earnings per share                                                                 $        .62    $        .60
                                                                                                 =============   =============
      Diluted Weighted Average Number of Shares Outstanding                                            41,614          44,104
                                                                                                 =============   =============








</TABLE>




The accompanying notes to consolidated financial statements are an integral part
of these statements.


<PAGE>


                                                                          Page 5
               National Service Industries, Inc. and subsidiaries
                Consolidated Statements of Cash Flows (Unaudited)
                                 (In thousands)
<TABLE>
<S>                                                                                                <C>           <C> 
                                                                                                        THREE MONTHS ENDED
                                                                                                           NOVEMBER 30
                                                                                                   -----------------------------
                                                                                                       1998          1997
                                                                                                   ------------- -------------

Cash Provided by (Used for) Operating Activities
      Net income                                                                                   $     25,704  $     26,668
      Adjustments  to  reconcile  net income to net cash  provided by (used for)
      operating activities:
           Depreciation and amortization                                                                 14,444        11,831
           Provision for losses on accounts receivable                                                    1,430         1,172
           Gain on the sale of property, plant, and equipment                                               (60)       (2,106)
           Gain on the sale of businesses                                                                     -        (1,011)
           Change in noncurrent deferred income taxes                                                      (853)        8,965
           Change in assets and liabilities net of effect of acquisitions and divestitures-
                Receivables                                                                               2,854        (3,716)
                Inventories and linens in service, net                                                  (17,045)      (19,795)
                Deferred income taxes                                                                     2,681        (5,542)
                Prepayments and other                                                                    (5,453)       (3,529)
                Accounts payable and accrued liabilities                                                 19,564       (31,056)
                Self-insurance reserves and other long-term liabilities                                   1,348        (2,616)
                                                                                                   ------------- ---------------
                      Net Cash Provided by (Used for) Operating Activities                               44,614       (20,735)
                                                                                                   ------------- ---------------

Cash Provided by (Used for) Investing Activities
      Change in short-term investments                                                                        -        53,216
      Purchases of property, plant, and equipment                                                       (15,284)      (14,034)
      Sale of property, plant, and equipment                                                                362         1,499
      Sale of businesses                                                                                      -         1,440
      Acquisitions                                                                                      (28,498)       (6,077)
      Change in other assets                                                                              1,433         1,809
                                                                                                   ------------- ---------------
           Net Cash Provided by (Used for) Investing Activities                                         (41,987)       37,853
                                                                                                   ------------- ---------------

Cash Provided by (Used for) Financing Activities
      Borrowings of notes payable, net                                                                      374           109
      Borrowings (repayments) of long-term debt, net                                                     27,984           (25)
      Purchase of treasury stock, net                                                                    (7,270)      (52,836)
      Cash dividends paid                                                                               (12,853)      (13,301)
                                                                                                   ------------- ---------------
           Net Cash Provided by (Used for) Financing Activities                                           8,235       (66,053)
                                                                                                   ------------- ---------------

Effect of Exchange Rate Changes on Cash                                                                   2,033          (187)
                                                                                                   ------------- ---------------

Net Change in Cash and Cash Equivalents                                                                  12,895       (49,122)

Cash and Cash Equivalents at Beginning of Period                                                         19,146        57,123
                                                                                                   ------------- ---------------

Cash and Cash Equivalents at End of Period                                                         $     32,041  $      8,001
                                                                                                   ============= ===============

Supplemental Cash Flow Information:
      Income taxes paid (received) during the period                                               $       (419) $     38,017
      Interest paid during the period                                                                     2,742         1,822

Noncash Investing and Financing Activities:
      Noncash aspects of acquisitions--
           Liabilities assumed or incurred                                                         $      5,418  $      2,061
           Treasury stock issued                                                                            845             -
</TABLE>
The accompanying notes to consolidated financial statements are an integral part
of these statements.



<PAGE>


Page 6

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
                 (In thousands, except share and per share data)

1.    BASIS OF PRESENTATION:

The interim consolidated financial statements included herein have been prepared
by the company without audit and the condensed  consolidated balance sheet as of
August 31, 1998 has been  derived  from  audited  statements.  These  statements
reflect all adjustments,  all of which are of a normal,  recurring nature, which
are, in the opinion of management,  necessary to present fairly the consolidated
financial  position  as of  November  30,  1998,  the  consolidated  results  of
operations  for the three  months  ended  November  30,  1998 and 1997,  and the
consolidated  cash flows for the three months ended  November 30, 1998 and 1997.
Certain   reclassifications  have  been  made  to  the  prior  years'  financial
statements to conform to the current year's  presentation.  Certain  information
and footnote  disclosures  normally included in financial statements prepared in
accordance with generally accepted accounting  principles have been condensed or
omitted.  The company  believes  that the  disclosures  are adequate to make the
information  presented  not  misleading.  It is suggested  that these  financial
statements  be read in  conjunction  with the  financial  statements  and  notes
thereto included in the company's Annual Report on Form 10-K for the fiscal year
ended August 31, 1998.

The results of operations  for the three months ended  November 30, 1998 are not
necessarily  indicative  of the results to be expected  for the full fiscal year
because the  company's  revenues and income are  generally  higher in the second
half of its fiscal  year and  because  of the  uncertainty  of general  business
conditions.

2.    BUSINESS SEGMENT INFORMATION:
<TABLE>
<S>                                   <C>            <C>        <C>                 <C>            <C>                  <C>  
                                           Three Months Ended November 30, 1998 and 1997
                                      ---------------------------------------------------------
                                          Sales and Service
                                              Revenues                Operating Profit (Loss)             Identifiable Assets
                                      ------------------------       --------------------------    ---------------------------------
                                                                                                     November 30,        August 31,
                                         1998           1997            1998           1997              1998               1998
                                      -----------    -----------     -----------    -----------    -----------------    ------------


Lighting Equipment                    $  284,077     $  268,658      $   29,479     $   27,637         $    450,919     $   397,962
Chemical                                 116,744        105,859           8,536          8,614              228,169         235,269
Textile Rental                            75,469         78,066           6,719          6,131              197,274         193,347
Envelope                                  42,636         35,001           3,536          2,534              106,743         103,087
                                      -----------    -----------     -----------    -----------        -------------    ------------
                                      $  518,926        487,584          48,270         44,916              983,105         929,665
                                      ===========    ===========
Corporate                                                                (4,998)        (4,563)              89,028          81,019
Interest income(expense), net                                            (2,342)         2,002
                                                                     -----------    -----------        -------------    ------------
Total                                                                $   40,930     $   42,355         $  1,072,133     $ 1,010,684
                                                                     ===========    ===========        =============    ============



3.   INVENTORIES:

Major  classes of  inventory as of November 30, 1998 and August 31, 1998 were as
follows:

                                                                November 30,           August 31,
                                                                   1998                   1998
                                                                ------------           ------------

Raw Materials and Supplies                                      $    87,282            $    78,730
Work-in-Process                                                      10,616                 10,725
Finished Goods                                                      121,735                108,495
                                                                ------------           ------------
     Total                                                      $   219,633            $   197,950
                                                                ============           ============
</TABLE>


<PAGE>



                                                                          Page 7

4.    EARNINGS PER SHARE

During the quarter ended  February 28, 1998,  the company  adopted  Statement of
Financial  Accounting  Standards  (SFAS) No. 128,  "Earnings  per Share."  Prior
period  amounts have been  restated in  accordance  with this  Statement.  Basic
earnings  per share is computed by dividing  net  earnings  available  to common
stockholders by the weighted average number of common shares  outstanding during
the period.  Diluted  earnings per share is computed  similarly but reflects the
potential  dilution  that could occur if dilutive  options were  exercised.  The
following table  calculates basic earnings per common share and diluted earnings
per common share at November 30:
<TABLE>
<S>                                                                      <C>               <C>                           
                                                                              Three Months Ended
                                                                                  November 30
                                                                         ------------------------------
                                                                            1998              1997
                                                                         ------------      ------------
Basic earnings per common share:
      Net income                                                         $    25,704       $    26,668
      Basic weighted average shares outstanding, including shares
           contingently issuable (in thousands)                               41,407            43,652
                                                                         ============      ============
      Basic earnings per common share                                    $       .62       $       .61
                                                                         ============      ============

Diluted earnings per common share:
      Net income                                                         $    25,704       $    26,668

      Basic weighted average shares outstanding (in thousands)                41,407            43,652
           Add - Shares of common stock issuable upon assumed
                exercise of dilutive stock options (in thousands)                207               452
                                                                         ------------      ------------
      Diluted weighted average shares outstanding (in thousands)              41,614            44,104
                                                                         ------------      ------------
      Diluted earnings per common share                                  $       .62       $       .60
                                                                         ============      ============

</TABLE>

5.    COMPREHENSIVE INCOME

The company adopted SFAS No. 130, "Reporting Comprehensive Income," in the first
quarter of fiscal 1999.  SFAS No. 130 requires the reporting of a measure of all
changes in equity of an entity  that  result from  recognized  transactions  and
other economic events other than  transactions  with owners in their capacity as
owners.  Other  comprehensive  income (loss) for the quarters ended November 30,
1998 and 1997  includes  only  foreign  currency  translation  adjustments.  The
calculation of comprehensive income is as follows:

                                                  Three Months Ended
                                                      November 30
                                              ----------------------------
                                                 1998             1997
                                              -----------      -----------

Net income                                    $  25,704        $   26,668
Other comprehensive income (loss)                 2,033              (187)
                                              -----------      -----------
      Comprehensive Income                    $  27,737        $   26,481
                                              ===========      ===========

6.    ENVIRONMENTAL MATTERS

The company's  operations,  as well as other similar operations,  are subject to
comprehensive  laws  and  regulations  relating  to  the  generation,   storage,
handling,  transportation,  and disposal of hazardous  substances  and solid and
hazardous  wastes and to the  remediation  of  contaminated  sites.  Permits and
environmental  controls are required for certain of the company's  operations to
prevent or reduce air and water  pollution,  and these  permits  are  subject to
modification,  renewal,  and  revocation  by issuing  authorities.  The  company
believes that it is in substantial  compliance  with all material  environmental
laws, regulations,  and permits. On an ongoing basis, the company incurs capital
and operating costs relating to environmental compliance. Environmental laws and
regulations  have  generally  become  stricter in recent years,  and the cost of
responding to future changes may be substantial.



<PAGE>


Page 8


The company's environmental reserves totaled $11,300 and $12,600 at November 30,
1998 and August 31, 1998, respectively.  The actual cost of environmental issues
may be substantially lower or higher than that reserved due to the difficulty in
estimating   such  costs,   potential   changes  in  the  status  of  government
regulations,  and the inability to determine  the extent to which  contributions
will be available from other parties. The company does not believe that any such
amount below or in excess of that accrued is reasonably estimable.

Certain  environmental  laws,  such as Superfund,  can impose  liability for the
entire cost of site  remediation  upon each of the  current or former  owners or
operators  of a site or  parties  who sent  waste to a site where a release of a
hazardous  substance has occurred  regardless of fault or the  lawfulness of the
original disposal activity.  Generally,  where there are a number of financially
viable potentially responsible parties ("PRPs"),  liability has been apportioned
based on the type and amount of waste disposed of by each party at such disposal
site and the number of financially viable parties,  although no assurance can be
given as to any particular site.

The company is currently a party to, or otherwise involved in, legal proceedings
in connection with several state and federal  Superfund  sites, two of which are
located on property owned by the company.  Except for the Crymes Landfill matter
in Georgia,  the company  believes  its  liability  is de minimis at each of the
sites  which it does not own  where it has been  named as a PRP.  At the  Crymes
Landfill Site,  since the matter is currently in the  investigative  phase,  the
company does not know whether its  liability is de minimis but believes that its
exposure at the site is not likely to result in a material adverse effect on the
company.  For  the  property  which  the  company  owns on  Seaboard  Industrial
Boulevard   in  Atlanta,   Georgia,   the  company  has  agreed  to  conduct  an
investigation on its and adjoining  properties pursuant to the Georgia Hazardous
Site Response Act. Until that  investigation is completed,  the company will not
be able to determine  if  remediation  will be required,  if the company will be
solely  responsible  for the cost of such  remediation,  or whether such cost is
likely to result in a material  adverse effect on the company.  For the property
which the company owns on East Paris Street in Tampa,  Florida,  the company has
been  requested  by the  State  of  Florida  to  clean  up  chlorinated  solvent
contamination  in the  groundwater on the property and on  surrounding  property
known as Seminole  Heights Solvent Site and to reimburse costs already  incurred
by the State of Florida  in  connection  with such  contamination.  The  company
believes  that it has a strong  defense  due to likely  off-site  sources of the
contamination and because  contamination  from the property,  if any, was due to
prior owners and not the company's operations.  At this time, it is too early to
quantify  the  company's  potential  exposure  or the  likelihood  of an adverse
result.

The company is currently evaluating emissions of volatile organic compounds from
its  manufacturing  operations in the Atlanta area to determine  whether it will
need to install  pollution  control equipment or modify its operations to comply
with federal and state air pollution regulations.  Until the current evaluations
are  completed,  the  company  is not  able to  quantify  the  possible  cost of
compliance.  However,  based upon currently available  information,  the company
does not expect any expenditures which may have to be made to achieve compliance
to be material.

In connection with the sale of the North Bros.  business and 29 of the company's
textile  rental plants in 1997, the company has retained  certain  environmental
liabilities.  The  company  has  received  notice  from the buyer of the textile
rental plants of the alleged presence of perchloroethylene  contamination on one
of the  properties  involved  in the sale.  The  company  has since  asserted an
indemnification  claim against the company from which it bought the property. At
this time, it is too early to quantify the company's  potential exposure in this
matter, the likelihood of an adverse result, or the possibility that the company
may be fully or partially indemnified.

In November 1997, the Environmental Protection Agency ("EPA") proposed stringent
new wastewater  discharge  limits,  which would become  effective in the future,
that could  apply to  certain  facilities  operated  by the  company.  While the
company does not believe that these regulations  should apply to its operations,
if the regulations are adopted as proposed,  following  adoption,  the company's
cost to  comply  with them  could be as much as  $6,000  to $9,000 of  equipment
expenditures spread over a three-year period, which the company does not believe
would be material to its financial condition or results of operations.

7.    SUBSEQUENT EVENT - INCREASE IN SHARES AUTHORIZED

On January 6, 1999, the stockholders  approved an amendment to the corporation's
Restated  Certificate of Incorporation to increase the corporation's  authorized
shares of common stock from  80,000,000 to  120,000,000.  The additional  shares
will be available for potential  acquisitions,  stock dividends and splits,  and
other purposes  determined by the board of directors to be in the best interests
of the corporation.



<PAGE>


                                                                          Page 9
                      MANAGEMENT'S DISCUSSION AND ANALYSIS

                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following  discussion  should be read in conjunction  with the  consolidated
financial statements and related notes.


National Service Industries is a diversified  service and manufacturing  company
operating in four segments: lighting equipment,  chemicals,  textile rental, and
envelopes. The company continued to be in strong financial condition at November
30, 1998.  Net working  capital was $395.7  million,  up from $385.1  million at
August 31, 1998,  and the current  ratio was 2.6 compared with 2.7 at August 31,
1998. At November 30, 1998,  the company's debt to  capitalization  increased to
16.3 percent compared with 12.9 percent at August 31, 1998.

Results of Operations

National Service Industries generated quarterly revenue of $518.9 million in the
first quarter of fiscal 1999 compared with  quarterly  revenue of $487.6 million
in the first quarter of fiscal 1998.  The revenue  increase was primarily due to
higher revenue in the lighting  equipment and chemical  segments.  Additionally,
revenue increased due to the September 1998 acquisition of GTY Industries (d/b/a
"Hydrel")  and the March  1998  acquisition  of Allen  Envelope,  which were not
included in the prior-year results.

Net income for the quarter  ended  November 30, 1998 was $25.7 million ($.62 per
basic and diluted  share)  compared to net income for the quarter ended November
30, 1997 of $26.7  million  ($.61 per basic  share and $.60 per diluted  share).
Increased  earnings in the lighting  equipment  and envelope  segments were more
than offset by increased interest expense during the quarter, causing net income
to remain relatively  unchanged.  Basic and diluted earnings per share increased
due to a reduction of 2.2 million basic and 2.5 million  diluted  average shares
outstanding.

The lighting  equipment  segment reported record first quarter revenue of $284.1
million,  an increase of 5.7 percent over last year's first  quarter  revenue of
$268.7  million.   This  increase  resulted  from  continued   strength  in  the
non-residential  construction market,  particularly in non-fluorescent products,
as well as the acquisition of Hydrel.  Operating profit increased 6.7 percent to
$29.5 million driven by the additional  sales and a slightly better product mix.
The non-residential construction market remains strong, and order rates continue
to be solid.

First quarter chemical segment revenue of $116.7 million  increased 10.3 percent
from last year's $105.9  million,  primarily  due to higher  revenue from retail
distribution channels.  Operating profit of $8.5 million was slightly lower than
last year's  results due to increased  operating  costs  required to support the
retail distribution channels and changes in the product mix.

Textile rental  segment  revenue  decreased 3.3 percent to $75.5 million,  while
operating  profit  of  $6.7  million  increased  9.6  percent  compared  to  the
prior-year  period.  The  decrease in revenue was related in part to last year's
sale of several industrial contracts,  continued efforts to eliminate low-margin
customer accounts, and the temporary,  negative impact of two hurricanes on nine
southeastern  plants.  Excluding  non-recurring  gains  in each of the  periods,
operating  profit rates remained  relatively  unchanged at  approximately  seven
percent. During the current quarter, fiscal 1997 year-end restructuring reserves
were reduced by a minimal amount for payments related to plant consolidations.

Envelope  segment  revenue  increased  21.8  percent  to  $42.6  million,  while
operating  profit  increased  39.5 percent to $3.5 million over the prior year's
$2.5 million. Revenue increased due to additional sales resulting from the Allen
Envelope  acquisition,  which was completed in March 1998, and additional volume
in the base business,  offset by the effect of lower paper prices.  The increase
in  operating  profit  was  the  result  of the  increased  volume  as  well  as
incremental material cost savings.

Corporate  expenses  remained  relatively  consistent  in comparison to the same
period in the prior year.

Net  interest  expense was $2.3 million in the quarter  ended  November 30, 1998
compared with $2.0 million of interest  income in the quarter ended November 30,
1997.  The increase in net  interest  expense is due to lower  interest  income,
resulting from the use of the short-term  investments generated from the textile
rental  segment's  1997  divestiture  proceeds,  combined  with higher  interest
expense from the increased  borrowings to fund acquisitions,  share repurchases,
and internal growth.

The provision for income taxes was 37.2 percent of pretax income for the quarter
compared with 37.0 percent in the prior-year period.


<PAGE>


Page 10

Liquidity and Capital Resources

Operating Activities

Operations  provided  cash of $44.6  million  during the first quarter of fiscal
1999 and used cash of $20.7 million during the first quarter of fiscal 1998. The
increase  in cash flow for the quarter  ended  November  30, 1998 was  primarily
attributable  to the absence of tax payments of $38.0  million  reflected in the
first  quarter of the prior  year  related to the 1997  textile  rental  segment
divestitures.  Additionally,  the current quarter change in accounts payable and
accrued  liabilities  includes a $12.9 million  increase in accrued taxes due in
the second quarter.

Investing Activities

Investing  activities  used cash of $42.0  million  for the three  months  ended
November  30, 1998  compared  with cash  provided of $37.9  million in the three
months ended  November 30, 1997.  The decrease in cash flow in the first quarter
of fiscal  1999 was  primarily  the  result  of the  liquidation  of  short-term
investments  in the first quarter of fiscal 1998,  which  provided cash of $53.2
million for share repurchases.  Additionally,  acquisition spending in the first
quarter of fiscal 1999  totaled  $28.5  million  compared to $6.1 million in the
same  quarter  of the prior  year.  Current  quarter  acquisition  spending  was
primarily  related to the  September  1998  purchase by the  lighting  equipment
segment of the assets of Hydrel,  a manufacturer  of  architectural-grade  light
fixtures for landscape,  in-grade, and underwater applications. The company also
made  minor  acquisitions  related to the  textile  rental  segment.  Prior-year
acquisition  spending of $6.1 million was due to the chemical segment's purchase
of Pure  Corporation,  a specialty  chemical company with its core businesses in
Indiana, Pennsylvania, and New York.

Capital expenditures were $15.3 million in the first three months of fiscal 1999
compared  with $14.0  million in the first three months of fiscal 1998.  Capital
spending in the first quarter of fiscal 1999 was primarily  attributable  to the
lighting  equipment,   textile  rental,  and  envelope  segments.  The  lighting
equipment  segment's  capital  expenditures  related to upgrading of old tooling
equipment as well as purchases of new tooling equipment for capacity  expansion.
Expenditures  in the  textile  rental  segment  were for  implementation  of new
technology,   production   enhancements,   and  delivery  truck   purchases  and
refurbishments.  The envelope  segment's  expenditures  related primarily to new
folding capacity,  manufacturing process improvements,  and information systems.
Capital  spending in the first  quarter of fiscal 1998  consisted  primarily  of
facility  expansions  and  manufacturing  process  improvements  in the lighting
equipment  segment,  efficiency  improvements  and  replacements  of  processing
equipment and information  systems in the textile rental  segment,  and facility
and machinery  replacements in the envelope  segment.  Capital  expenditures for
fiscal 1999 are estimated to be $90 million.  Management  believes  current cash
balances,  anticipated cash flows from operations,  and available funds from the
credit facility,  complementary  lines of credit, and the shelf registration are
sufficient to meet the company's  planned level of capital  spending and general
operating cash requirements for the next twelve months.

Financing Activities

Cash provided by financing  activities  was $8.2 million in the first quarter of
fiscal 1999  compared  with cash used of $66.1  million in the first  quarter of
fiscal 1998.  Contributing  to the change were net  purchases of treasury  stock
which were $7.3 million in the current  quarter versus $52.8 million in the same
quarter of the prior year. During the current quarter,  the company  repurchased
250,000 of its common shares.  Additionally,  for the quarter ended November 30,
1998, the company borrowed $28.0 million primarily to fund  acquisitions,  share
repurchases, and internal growth.

Dividend  payments totaled $12.9 million,  or 31 cents per share,  compared with
$13.3 million,  or 30 cents per share, for the prior-year  period. On January 6,
1999, the regular quarterly  dividend rate was increased 3.2 percent to 32 cents
per share, or an annual calendar year rate of $1.28 per share.

Environmental Matters

See Note 6:Environmental Matters for a discussion of the company's environmental
issues.

Impact of the Year 2000 Issue

The "Year  2000  Issue"  resulted  from the use of two digits  rather  than four
digits to define the  applicable  year in certain  computer  programs.  With the
coming  millennium,  any of the company's  computer programs that have two-digit
date-sensitive  software  may  interpret  a date of "00" as the year 1900 rather
than the year 2000.  This  could  result in a system  failure or  miscalculation
causing  disruption of the operation of computer hardware and software,  as well
as intelligent manufacturing equipment and processes, and telephony.
<PAGE>



                                                                         Page 11


Management  is  addressing  the  Year  2000  Issue  in four  phases:  awareness,
assessment,  action plan,  and plan  implementation.  At November 30, 1998,  all
areas of the company had completed the first three phases and  implementation of
the plan was  approximately 80 percent complete.  Management  estimates that the
total cost to be incurred in connection with the Year 2000 Issue will range from
$3 million to $5 million, and substantially all major systems are expected to be
in compliance prior to the end of calendar year 1999. Approximately one-third of
the total cost  reflects  the  redeployment  of  existing  internal  information
technology  resources  and should not be  incremental  costs to the company.  At
November 30, 1998, the company had spent  approximately $2.0 million on the Year
2000  Issue.  The cost of the project is being  funded  through  operating  cash
flows.

Management  has  evaluated  the  potential  exposure  of the  company to related
problems  of  its  customers   and  suppliers  and  has   implemented  a  vendor
certification  process. While management believes that its plan is sufficient to
address the Year 2000 Issue, a contingency  plan is currently being developed to
address the  potential  for  unforeseen  issues that may arise.  There can be no
assurance, however, that such exposures or the costs of remediating any problems
associated  therewith will not materially  affect the company's future business,
financial condition, or results of operations.


Cautionary Statement Regarding Forward-Looking Information

From time to time, the company may publish  forward-looking  statements relating
to such  matters  as  anticipated  financial  performance,  business  prospects,
capital expenditures,  technological  developments,  new products,  research and
development  activities,  and similar matters. The Private Securities Litigation
Reform  Act of 1995  provides  a safe  harbor  for  forward-looking  statements.
Statements  herein  which  may  be  considered   forward-looking   include:  (a)
statements  made regarding the company's  current  expectations  or beliefs with
respect  to  the  outcome  and  impact  on  the  company's  business,  financial
condition,  or results of  operations  of the Year 2000 Issue and  environmental
issues; (b) statements made concerning management's expectations with respect to
the company's  plan for strategic  growth;  and (c)  statements  made  regarding
management's  expectations  with regard to projected  capital  expenditures  and
future cash flows.  In order to comply  with the terms of the safe  harbor,  the
company notes that a variety of factors could cause the company's actual results
and  experience  to differ  materially  from the  anticipated  results  or other
expectations expressed in the company's  forward-looking  statements.  The risks
and uncertainties that may affect the operations, performance,  development, and
results of the company's business include without limitation the following:  (a)
the uncertainty of general  business and economic  conditions,  particularly the
potential for a slow down in  non-residential  construction  awards; and (b) the
ability to  achieve  strategic  initiatives,  including  but not  limited to the
ability  to  achieve  sales  growth  across  the  business  segments  through  a
combination  of increased  pricing,  enhanced  sales force,  new  products,  and
improved customer service, as well as share repurchases and acquisitions.



<PAGE>




Page 12





                           PART II. OTHER INFORMATION



Item 2. Changes in Securities and Use of Proceeds

On October 15,  1998 the company  issued  26,495  unregistered  shares of common
stock as payment  of  $845,000  to the  sellers  of  Clearwater  Linen & Uniform
Supply, Inc. as consideration for the acquisition. The company relied on Section
4(2) of the  Securities  Act of  1933 as its  exemption  from  the  registration
requirements.

Item 6. Exhibits and Reports on Form 8-K

(a) Exhibits are listed on the Index to Exhibits (page 14).

(b) There were no reports on Form 8-K for the three  months  ended  November 30,
1998.



<PAGE>



                                                                         Page 13


                                   SIGNATURES



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                               NATIONAL SERVICE INDUSTRIES, INC.
                                                          REGISTRANT


DATE  January 13, 1999                               /s/ David Levy             
                                                         DAVID LEVY
                                        EXECUTIVE VICE PRESIDENT, ADMINISTRATION
                                                        AND COUNSEL



DATE  January 13, 1999                               /s/ Brock Hattox           
                                                         BROCK HATTOX
                                                  EXECUTIVE VICE PRESIDENT AND
                                                    CHIEF FINANCIAL OFFICER


<PAGE>




Page 14

                                INDEX TO EXHIBITS

<TABLE>
<S>                          <C>                                                                                            
                                                                                                                            Page No.

EXHIBIT 3                    (a)    Certificate of Amendment of Restated Certificate of Incorporation                         15

                             (b)    By-Laws as Amended and Restated June 21, 1989 and Amended March 24, 1998 and              17
                                    January 6, 1999

EXHIBIT 10(iii)A             (1)    Incentive Stock Option Agreement for Executive Officers Effective Beginning               33
                                    September 22, 1998 between National Service Industries, Inc. and
                                    (a)   James S. Balloun
                                    (b)   Brock A. Hattox
                                    (c)   David Levy
                                    (d)   Stewart A. Searle III

                             (2)    Nonqualified Stock Option Agreement for Executive Officers Effective Beginning            40
                                    September 22, 1998 between National Service Industries, Inc. and
                                    (a)   James S. Balloun
                                    (b)   Brock A. Hattox
                                    (c)   David Levy
                                    (d)   Stewart A. Searle III

                             (3)    Aspiration Achievement Incentive Award Agreements between National Service                46
                                    Industries, Inc. and
                                    (a)   James S. Balloun
                                    (b)   Brock A. Hattox
                                    (c)   David Levy
                                    (d)   Stewart A. Searle III

                                    [a confidential portion of which has been omitted and filed separately with the
                                    Securities and Exchange Commission]

                             (4)    Amendment No. 3 to Benefits Protection Trust Agreement between National Service           57
                                    Industries, Inc. and Wachovia Bank, N.A. (formerly Wachovia Bank and Trust
                                    Company), Dated January 6, 1999.

                             (5)    Amendment No. 2 to Executive Benefits Trust Agreement between National Service            63
                                    Industries, Inc. and Wachovia Bank, N.A. (formerly Wachovia Bank and Trust
                                    Company), Dated January 6, 1999.

EXHIBIT 12                          Ratio of Earnings to Fixed Charges                                                        69

EXHIBIT 27                          Financial Data Schedule                                                                   70




</TABLE>


                                                                         Page 15
                                                                    Exhibit 3(a)
                               State of Delaware
                        Office of the Secretary of State



I,  EDWARD J.  FREEL,  SECRETARY  OF STATE OF THE STATE OF  DELAWARE,  DO HEREBY
CERTIFY THE ATTACHED IS A TRUE AND CORRECT COPY OF THE  CERTIFICATE OF AMENDMENT
OF "NATIONAL SERVICE INDUSTRIES, INC.", FILED IN THIS OFFICE ON THE SIXTH DAY OF
JANUARY, A.D. 1999, AT 4 O'CLOCK P.M.

A FILED COPY OF THIS  CERTIFICATE  HAS BEEN  FORWARDED TO THE  NEWCASTLE  COUNTY
RECORDER OF DEEDS.




                                             /s/ Edward J. Freel
                                      Edward J. Freel, Secretary of State


0241713  8100                   AUTHENTICATION:           9507969

991005940                                 DATE:           01-07-99

<PAGE>

Page 16
                                                                    Exhibit 3(a)

                            CERTIFICATE OF AMENDMENT
                                       OF
                      RESTATED CERTIFICATE OF INCORPORATION
                                       OF
                        NATIONAL SERVICE INDUSTRIES, INC.



         The  undersigned,  on behalf of National  Service  Industries,  Inc., a
corporation  organized and existing under the laws of the State of Delaware (the
"Corporation"), does hereby certify as follows:

         1. Article Fourth of the Restated  Certificate of  Incorporation of the
Corporation  is hereby  amended by striking out paragraphs (A) and (B) therefrom
and by substituting in lieu therefor the following new paragraphs (A) and (B):

                  (A) The total number of shares of stock which the  Corporation
                  shall have authority to issue is 121,000,000.

                  (B) Of such stock, 120,000,000 shares shall be Common Stock of
                  the par value of $1.00 each,  amounting  in the  aggregate  to
                  $120,000,000.

 2. Said amendment has been duly adopted in accordance with the provisions of 
Section 242 of the General Corporation Law of the State of Delaware.

         IN WITNESS  WHEREOF,  the Corporation has caused this Certificate to be
duly signed by its Chairman of the Board, President, and Chief Executive Officer
and attested by its Secretary this 6th day of January, 1999.



         (SEAL)



                                  By:   /s/ James S. Balloun                    
                                        James S. Balloun, Chairman of the Board,
                                        President, and Chief Executive Officer



ATTEST:




/s/ Helen D. Haines
    Helen D. Haines, Secretary



                                                                         Page 17
                                                                    Exhibit 3(b)
                                                   
                        NATIONAL SERVICE INDUSTRIES, INC.

                                    BY - LAWS

                     (as amended and restated June 21, 1989
                 and amended March 24, 1998 and January 6, 1999)

                            (A Delaware Corporation)


                                   ARTICLE ONE
                                OFFICES AND AGENT


         1.1  Registered   Office  and  Agent.  The  registered  office  of  the
Corporation  within the State of  Delaware  shall be in the City of  Wilmington,
County of New Castle,  and the name of the registered agent in charge thereof is
The Corporation Trust Company.

         1.2 Other  Offices.  In addition to its  registered  office  within the
State of Delaware,  the  Corporation may also have offices at such other places,
both within and without the State of Delaware,  as the Board of  Directors  may,
from time to time  determine or the business of the  Corporation  may require or
make desirable.


                                   ARTICLE TWO
                             STOCKHOLDERS' MEETINGS


         2.1  Place  of  Meetings.  All  meetings  of the  stockholders  for the
election of directors or for any other purpose shall be held at any place either
within or without the State of Delaware as shall be designated from time to time
by the Board of Directors or, if it fails to act, the Chairman of the Board,  or
if he fails to act, the President,  and shall be stated in the notice of meeting
or a duly executed waiver thereof.

         2.2 Quorum,  Adjournment.  The holders of one-third of the voting power
of the stock of the Corporation issued and outstanding and entitled to vote at a
meeting  of  stockholders,  present  in person or  represented  by proxy,  shall
constitute a quorum at all meetings of the  stockholders  for the transaction of
business except as otherwise provided by the Delaware General Corporation Law or
by the Corporation's Restated Certificate of Incorporation, as amended from time
to time  ("Certificate of  Incorporation").  If, however,  a quorum shall not be
present or  represented  at any meeting of the  stockholders,  the  stockholders
entitled to vote  thereat  shall have the power to adjourn the meeting from time
to time,  without notice other than announcement at the meeting,  until a quorum
shall be present.  At such adjourned meeting at which a quorum shall be present,
any business may be transacted  which might have been  transacted at the meeting
as originally  called.  If the  adjournment is for more than thirty days, or, if
after  adjournment a new record date is set, a notice of the  adjourned  meeting
shall be given to each stockholder of record entitled to vote at the meeting.
<PAGE>
Page 18   
                                                                    Exhibit 3(b)

         2.3 Conduct of Meetings. At each meeting of stockholders,  the Chairman
of the Board shall act as chairman of the  meeting.  In the absence or inability
or refusal to act of the Chairman of the Board,  the Vice Chairman of the Board,
or if a Vice Chairman has not been elected, the President, shall act as chairman
of the meeting.  The Secretary or, in his absence,  inability or refusal to act,
such person as the chairman of the meeting  shall appoint shall act as secretary
of the meeting and keep the minutes thereof.

         2.4 Order of  Business.  The order of business  at all  meetings of the
stockholders shall be as determined by the chairman of the meeting.

         2.5   Voting.   Except  as   otherwise   provided  by  statute  or  the
Corporation's Certificate of Incorporation,  each stockholder of the Corporation
shall be entitled at each meeting of  stockholders to one vote for each share of
capital  stock  of  the  Corporation  standing  in  his  name  on  the  list  of
stockholders  of the  Corporation  on the record date fixed as provided in these
By-Laws, as amended from time to time ("By-Laws").  Each stockholder entitled to
vote at any meeting of stockholders  may authorize  another person or persons to
act for him by a  proxy  signed  by  such  stockholder  or his  attorney-in-fact
bearing a date not more than three  years  prior to said  meeting,  unless  said
instrument  provides for a longer  period.  Any such proxy shall be delivered to
the secretary of the meeting at or prior to the time  designated in the order of
business for so delivering such proxies. At all meetings of stockholders for the
election  of  directors  a plurality  of the votes cast shall be  sufficient  to
elect. All other elections and questions shall, unless otherwise provided by law
or in the  Corporation's  Certificate  of  Incorporation  or these  By-Laws,  be
decided by the vote of the  holders of a majority of the  outstanding  shares of
stock  entitled to vote  thereon  present in person or by proxy at the  meeting.
Unless  required by statute,  or determined by the chairman of the meeting to be
advisable,  the vote on any question need not be by ballot. On a vote by ballot,
each ballot shall be signed by the stockholder voting, or by his proxy, if there
be such proxy, and shall state the number of shares voted.

         2.6 List of Stockholders.  A complete list of the stockholders entitled
to vote at each meeting of stockholders,  arranged in alphabetical  order,  with
the  address of each,  and the number of voting  shares  held by each,  shall be
prepared by the  Secretary  at least ten days before  every  meeting.  Such list
shall be open to the examination of any stockholder,  for any purpose germane to
the meeting,  during ordinary  business hours, for a period of at least ten days
prior to the meeting,  either at a place within the city where the meeting is to
be held, which place shall be specified in the notice of the meeting, or, if not
so specified,  at the place where the meeting is to be held. The list shall also
be produced and kept at the time and place of the meeting  during the whole time
thereof, and may be inspected by any stockholder who is present.

         2.7  Inspectors.  The Board of Directors may, in advance of any meeting
of  stockholders,  appoint one or more  inspectors to act at such meeting or any
adjournment  thereof. If any of the inspectors so appointed shall fail to appear
or act, the chairman of the meeting shall, or if inspectors  shall not have been
appointed, the chairman of the meeting may, appoint one or more inspectors. Each
<PAGE>
                                                                         Page 19
                                                                    Exhibit 3(b)

inspector, before entering upon the discharge of his duties, shall take and sign
an oath  faithfully  to execute the duties of  inspector  at such  meeting  with
strict  impartiality  and according to the best of his ability.  The  inspectors
shall  determine  the  number  of  shares of  capital  stock of the  Corporation
outstanding  and the voting power of each,  the number of shares  represented at
the meeting,  the existence of a quorum, and the validity and effect of proxies,
and shall receive votes, ballots or consents,  hear and determine all challenges
and questions  arising in connection with the right to vote,  count and tabulate
all votes,  ballots or consents,  determine the results, and do such acts as are
proper to conduct the  election or vote with  fairness to all  stockholders.  On
request of the chairman of the meeting,  the  inspectors  shall make a report in
writing of any challenge, request or matter determined by them and shall execute
a certificate of any fact found by them. No director or candidate for the office
of director  shall act as an inspector of an election of  directors.  Inspectors
need not be stockholders.

         2.8 Annual  meeting.  The Annual  Meeting  of the  Stockholders  of the
Corporation  ("Annual  Meeting")  shall be held at such time and on such date as
shall be  designated  by the Board of  Directors  and  stated  in the  notice of
meeting. At such meeting,  the stockholders shall elect directors as provided in
the  Corporation's  Certificate of Incorporation  and By-Laws and shall transact
such other business as may properly come before the meeting.

         2.9 Notice of Annual Meeting. Except as otherwise expressly required by
statute,  written notice of the Annual Meeting stating the date,  place and time
of the meeting shall be given to each stockholder  entitled to vote thereat, not
less than ten nor more than sixty days prior to the date of the meeting.  Notice
is given when deposited in the United States mail, postage prepaid,  directed to
the stockholder at his address as it appears on the records of the  Corporation.
Notice of any  meeting  shall not be  required to be given to any person (i) who
attends such meeting,  except when such person  attends the meeting in person or
by proxy for the express purpose of objecting,  at the beginning of the meeting,
to the transaction of any business because the meeting is not lawfully called or
convened, or (ii) who, either before or after the meeting, shall submit a signed
written  waiver of notice,  in person or by proxy.  Neither  the  business to be
transacted  at, nor the purpose of, an Annual  Meeting  need be specified in any
written waiver of notice.

         2.10 Notice of Stockholder  Proposals.  (a) At an Annual Meeting,  only
such business shall be conducted,  and only such proposals  shall be acted upon,
as shall have been brought before the Annual Meeting (i) by, or at the direction
of, the Board of Directors or (ii) by any  stockholder  of the  Corporation  who
complies with the notice  procedures set forth in this Section of these By-Laws.
For a proposal to be properly brought before an Annual Meeting by a stockholder,
the  stockholder  must have  given  timely  notice  thereof  in  writing  to the
Secretary  of the  Corporation.  To be timely,  a  stockholder's  notice must be
delivered to, or mailed and received at, the principal  executive offices of the
Corporation  not less than sixty (60) days nor more than  ninety (90) days prior
to the scheduled Annual Meeting,  regardless of any postponements,  deferrals or
adjournments of that meeting to a later date;  provided,  however,  that if less
than seventy (70) days'  notice or prior  public  disclosure  of the date of the
<PAGE>
Page 20
                                                                    Exhibit 3(b)

scheduled  Annual  Meeting  is given or made,  notice by the  stockholder  to be
timely must be so  delivered or received not later than the close of business on
the tenth  (10th) day  following  the earlier of the day on which such notice of
the date of the  scheduled  Annual  Meeting  was mailed or the day on which such
public  disclosure was made. A  stockholder's  notice to the Secretary shall set
forth as to each  matter the  stockholder  proposes  to bring  before the Annual
Meeting (i) a brief description of the proposal desired to be brought before the
Annual  Meeting  and the  reasons  for  conducting  such  business at the Annual
Meeting,  (ii) the name and address, as they appear on the Corporation's  books,
of the stockholder  proposing such business and any other  stockholders known by
such  stockholder to be supporting such proposal,  (iii) the class and number of
shares  of  the  Corporation's   stock  which  are  beneficially  owned  by  the
stockholder on the date of such stockholder notice and by any other stockholders
known by such  stockholder  to be  supporting  such proposal on the date of such
stockholder  notice,  and (iv) any financial interest of the stockholder in such
proposal.

                  (b) If the presiding officer of the Annual Meeting  determines
that a stockholder  proposal was not made in  accordance  with the terms of this
Section,  he shall so declare at the Annual Meeting and any, such proposal shall
not be acted upon at the Annual Meeting.

                  (c) This  provision  shall not prevent the  consideration  and
approval or disapproval at the Annual Meeting of reports of officers,  directors
and committees of the Board of Directors,  but, in connection with such reports,
no business shall be acted upon at such Annual Meeting unless stated,  filed and
received as herein provided.

         2.11 Special Meetings.  Special meetings of the stockholders  ("Special
Meetings"),  for any purpose or purposes, unless otherwise prescribed by statute
or by the  Certificate of  Incorporation,  may be called by the Chief  Executive
Officer,  and shall be called by the  President  or  Secretary at the request in
writing of a majority of the Board of  Directors.  Such request  shall state the
purpose or purposes of the proposed meeting.  Business transacted at all Special
Meetings shall be confined to the purposes stated in the notice of meeting.

         2.12 Notice of Special Meetings. Except as otherwise expressly required
by statute,  written notice of a special meeting, stating the date, time, place,
and purpose or purposes thereof,  shall be given to each stockholder entitled to
vote thereat not less than ten nor more than sixty days prior to the date of the
meeting.  Notice is given when  deposited  in the United  States  mail,  postage
prepaid, directed to the stockholder at his address as it appears on the records
of the  Corporation.  Notice of any meeting shall not be required to be given to
any person who attends such meeting, except when such person attends the meeting
in person or by proxy for the express purpose of objecting,  at the beginning of
the  meeting,  to the  transaction  of any  business  because the meeting is not
lawfully called or convened,  or who, either before or after the meeting,  shall
submit a signed  written  waiver of notice,  in person or by proxy.  Neither the
business to be  transacted  at, nor the purpose  of, a Special  Meeting  need be
specified in any written waiver of notice.
<PAGE>
                                                                         Page 21
                                                                    Exhibit 3(b)


                                  ARTICLE THREE
                               BOARD OF DIRECTORS


         3.1 General Powers.  The business and affairs of the Corporation  shall
be managed by or be under the direction of the Board of Directors.  The Board of
Directors may exercise all such authority and powers of the  Corporation  and do
all such  lawful  acts and  things as are not by  statute  or the  Corporation's
Certificate   of   Incorporation   directed  or  required  to  be  done  by  the
stockholders.

         3.2  Number,  Qualification,  Term of Office.  The number of  directors
which constitute the entire Board of Directors of the Corporation shall be fixed
by  resolution  of the Board of  Directors  from time to time,  but shall in any
event be not less than seven nor more than  fifteen.  Any decrease in the number
of  directors  shall be  effective  at the time of the  next  succeeding  Annual
Meeting  unless  there shall be  vacancies in the Board of Directors at the time
the Board  effects  such  decrease,  in which  case  such  decrease  may  become
effective at any time prior to the next succeeding  Annual Meeting to the extent
of the  number  of  vacancies.  Directors  need not be  stockholders.  Except as
provided in these By-Laws,  directors  shall be elected at the Annual Meeting or
at a Special Meeting called for such purpose, and each director shall be elected
to hold office until a successor shall be elected and qualify.

         3.3 Election of  Directors.  Nominations  for the election of directors
may be made by the Board of Directors or a nominating committee appointed by the
Board of  Directors  or by any  stockholder  entitled to vote in the election of
directors  generally.  However, any stockholder entitled to vote in the election
of  directors  generally  may  nominate  one or more  persons  for  election  as
directors at a meeting only if written  notice of such  stockholder's  intent to
make such nomination or nominations has been given,  either by personal delivery
or by United States mail,  postage prepaid,  to the Secretary of the Corporation
not later than (i) with respect to an election to be held at an Annual  Meeting,
ninety  (90) days prior to the  anniversary  date of the  immediately  preceding
Annual  Meeting;  and (ii) with  respect to an  election to be held at a Special
Meeting for the election of directors, the close of business on the tenth (10th)
day  following  the date on  which  notice  of such  meeting  is first  given to
stockholders.  Each such notice shall set forth: (A) the name and address of the
stockholder  who intends to make the  nomination and of the person or persons to
be nominated; (B) a representation that the stockholder is a holder of record of
stock of the Corporation  entitled to vote at such meeting and intends to appear
in person or by proxy at the meeting to nominate the person or persons specified
in the notice;  (C) a description of all arrangements or understandings  between
the  stockholder  and each nominee and any other person or persons  (naming such
person or persons)  pursuant to which the  nomination or  nominations  are to be
made by the  stockholder;  (D) such other  information  regarding  each  nominee
proposed  by such  stockholder  as would be  required  to be included in a proxy
statement  filed  pursuant to the proxy  rules of the  Securities  and  Exchange
Commission as then in effect;  and (E) the consent of each nominee to serve as a
director of the Corporation if so elected.  The presiding officer of the meeting
shall refuse to acknowledge  the nomination of any person not made in compliance
with the foregoing procedure.  The vote necessary to elect directors shall be as
set forth in these By-Laws including,  without  limitation,  Section 2.5 hereof,
unless otherwise required by the Delaware General Corporation Law.
<PAGE>
Page 22
                                                                    Exhibit 3(b)


         3.4  Vacancies.   Unless  otherwise   provided  in  the   Corporation's
Certificate of  Incorporation  (or by resolution of the Board of Directors,  any
vacancy in the Board of  Directors,  whether  arising  from death,  resignation,
removal, or any other cause, and any newly created  directorship  resulting from
an  increase  in the  number  of  directors,  shall be filled  exclusively  by a
majority of the directors then in office, although less than a quorum, or by the
sole  remaining  director,  and shall not be  filled by the  stockholders.  Each
director  so  elected  shall hold  office  until his  successor  shall have been
elected and qualified.

         3.5  Resignations.  Any director of the  Corporation  may resign at any
time by giving written notice of his  resignation to the  Corporation.  Any such
resignation shall take effect at the time specified therein or, if the time when
it shall become effective shall not be specified  therein,  immediately upon its
receipt.  Unless otherwise specified therein, the acceptance of such resignation
shall not be necessary to make it effective.

         3.6 Committees. (a) The Board of Directors may, by resolution passed by
a majority of the entire Board of Directors,  designate one or more  committees,
including an executive  committee,  each  committee to consist of one or more of
the  directors of the  Corporation.  The Board of Directors may designate one or
more directors as alternate members of any committee, who may replace any absent
or  disqualified  member at any meeting of the  committee.  In addition,  in the
absence or  disqualification  of a member of a committee,  the member or members
thereof present at any meeting and not disqualified from voting,  whether or not
he or they constitute a quorum,  may  unanimously  appoint another member of the
Board of  Directors  to act at the  meeting  in the place of any such  absent or
disqualified member.

                  (b) Except to the extent  restricted  by the Delaware  General
Corporation Law or the  Corporation's  Certificate of  Incorporation,  each such
committee,  to the extent provided in the resolution creating it, shall have and
may  exercise all the powers and  authority  of the Board of  Directors  and may
authorize the seal of the  Corporation to be affixed to all papers which require
it. Each such  committee  shall serve at the  pleasure of the Board of Directors
and have such name as may be determined from time to time by resolution  adopted
by the Board of  Directors.  Each  committee  shall keep regular  minutes of its
meetings and report the same to the Board of Directors.

                  (c) Except to the extent  restricted  by the Delaware  General
Corporation Law or the Corporation's Certificate of Incorporation, the Executive
Committee,  if any, shall,  when the Board of Directors is not in session,  have
and may exercise  all the powers and  authority of the Board of Directors in the
management of the business and affairs of the  Corporation,  including,  without
limitation,  the power and  authority to declare a dividend,  to  authorize  the
issuance of stock,  and to adopt a certificate of ownership and merger  pursuant
to Section 253 of the Delaware General Corporation Law.
<PAGE>
                                                                         Page 23
                                                                    Exhibit 3(b)


         3.7  Compensation.  The Board of Directors  shall have authority to fix
the compensation, including fees and reimbursement of expenses, of directors for
services to the Corporation in any capacity.


                                  ARTICLE FOUR
                              MEETINGS OF THE BOARD


         4.1 Annual  Meeting.  The newly elected  Board shall meet,  immediately
after  the  Annual  Meeting  at which  they were  elected,  for the  purpose  of
organization  or otherwise,  and no notice of such meeting shall be necessary to
the newly elected directors in order legally to constitute the meeting, provided
a majority of the whole Board shall be present.

         4.2 Regular  Meetings.  Regular  meetings of the Board shall be held on
the third Wednesday of March, June, September, and December, at 1:00 p.m. at the
office of the Corporation in the City of Atlanta,  Georgia, unless the Secretary
or any  Assistant  Secretary  shall have given  notice to each  director of some
other date,  time or place for the  meeting.  Notice of regular  meetings of the
Board of Directors need not be given.

         4.3 Special  Meetings.  Special  meetings of the Board may be called by
the Chairman of the Board or the President.  Notice of any special meeting shall
be given to each  director  at least  twelve  (12) hours  before the  meeting by
telephone  or by being  personally  delivered or sent by telex,  telecopier,  or
telegraph, or at least three (3) days before the meeting if delivered by mail at
the address at which the  director  is most  likely to be  reached.  Such notice
shall be deemed to be  delivered  when  deposited  in the United  States mail so
addressed,  with  postage  prepaid,  or  when  transmitted  if  sent  by  telex,
telecopier  or  telegraph.  Any  director  may waive  notice of any meeting by a
writing signed by the director entitled to the notice and filed with the minutes
or corporate  records.  The attendance at or  participation of the director at a
meeting shall constitute  waiver of notice of such meeting,  unless the director
at the beginning of the meeting or promptly upon his arrival  objects to holding
the meeting or transacting  business at the meeting.  Neither the business to be
transacted at, nor the purpose of, any meeting of the Board of Directors need be
specified in the notice or waiver of notice of such  meeting.  Special  meetings
shall be called by the  Chairman of the Board,  President  or  Secretary in like
manner and on like notice on the written request of two directors.

         4.4 Place of Meetings.  Unless otherwise specified in the notice of any
meeting,  meetings  of the  Board of  Directors  shall be held at such  place or
places,  within or without the State of Delaware,  as the Board of Directors may
from time to time determine.

         4.5  Quorum  and  Manner  of  Acting.  At all  meetings  of the  Board,
one-third of the total number of directors  shall be necessary and sufficient to
constitute a quorum for the  transaction of business,  and the act of a majority
of the directors  present at any meeting at which there is a quorum shall be the
act of the Board of Directors,  except as may be otherwise specifically provided
by the Delaware  General  Corporation Law or by the Certificate of Incorporation
<PAGE>
Page 24
                                                                    Exhibit 3(b)


or by these By-Laws. However, directors attending a meeting at which less than a
quorum is present  shall have the power to adjourn  the  meeting.  Notice of the
time  and  place  of any  such  adjourned  meeting  shall be given to all of the
directors  unless such time and place were announced at the meeting at which the
adjournment  was  taken,  in which case such  notice  shall only be given to the
directors  who were not present  thereat.  At any  adjourned  meeting at which a
quorum  is  present,  any  business  may be  transacted  which  might  have been
transacted at the meeting as originally called.

         4.6 Conduct of Meetings. At each meeting of the Board of Directors, the
Chairman of the Board shall act as chairman of the meeting and preside  thereat.
The  Secretary  or, in his absence,  inability or refusal to act, such person as
the chairman of the meeting  shall appoint shall act as secretary of the meeting
and keep the minutes thereof.

         4.7  Action  by  Consent.   Unless   restricted  by  the  Corporation's
Certificate of  Incorporation,  any action  required or permitted to be taken by
the Board of  Directors  or  committee  may be taken  without  a meeting  if all
members of the Board of Directors or such committee, as the case may be, consent
thereto in writing,  and the  writing or writings  are filed with the minutes of
the proceedings of the Board of Directors or committee, as the case may be.

         4.8  Telephonic   Meeting.   Unless  restricted  by  the  Corporation's
Certificate of Incorporation,  any one or more members of the Board of Directors
or any committee  thereof may participate in a meeting of the Board of Directors
or such committee by means of a conference  telephone or similar  communications
equipment  by means of which all persons  participating  in the meeting can hear
each other. Participation by such means shall constitute presence in person at a
meeting.


                                  ARTICLE FIVE
                                    OFFICERS


         5.1 Offices.  The Board of  Directors,  at its first meeting after each
Annual  Meeting of  Stockholders,  shall elect the officers of the  Corporation,
which shall include the following: Chairman of the Board; President; one or more
Vice  Presidents,  as the Board of Directors  shall  designate;  Secretary;  and
Treasurer.  The Secretary and the Treasurer may be the same person, and any Vice
President  may hold at the same time the office of Secretary  and/or  Treasurer.
The Board may elect one or more Assistant  Secretaries and one or more Assistant
Treasurers as may be necessary or desirable for the business of the Corporation.
The Board may also elect from among its  members a Vice  Chairman  of the Board,
and from among its members or former members, a Chairman Emeritus. The Board may
elect  such other  officers  as it shall  deem  necessary,  who shall hold their
offices for such terms and shall exercise such powers and perform such duties as
shall be determined from time to time by the Board.

         5.2  Designation  of Chief  Executive  Officer.  The Board of Directors
shall  designate  either  the  Chairman  of the  Board or the  President  of the
Corporation  as the  Chief  Executive  officer  of the  Corporation.  The  Chief
<PAGE>
                                                                         Page 25
                                                                    Exhibit 3(b)

Executive  Officer  shall have  authority  over the  business and affairs of the
Corporation  and  over  all  other   officers,   agents  and  employees  of  the
Corporation, subject to the control and direction of the Board of Directors.

         5.3 Designation of Chief Operating Officer.  The Board of Directors may
designate an officer of the  Corporation as the Chief  Operating  Officer of the
Corporation.  The Chief  Operating  Officer,  if  designated,  shall  manage and
operate the business and affairs of the Corporation,  subject to the control and
direction of the Board of  Directors,  and shall  report to the Chief  Executive
Officer.

         5.4  Compensation.  The salaries of all  officers  shall be fixed by or
pursuant to the direction of the Board of Directors.

         5.5 Tenure and  Removal.  Each  officer of the  Corporation  shall hold
office until his  successor is chosen and  qualifies in his stead,  or until his
death, or until he shall have resigned or been removed, as hereinafter  provided
in these By-Laws. Any officer elected or appointed by the Board of Directors may
be  removed  at any time  with or  without  cause by the  affirmative  vote of a
majority of the Board of Directors.

         5.6 Resignations. Any officer of the Corporation may resign at any time
by  giving  written  notice  of his  resignation  to the  Corporation.  Any such
resignation shall take effect at the time specified therein or, if the time when
it shall become  effective  shall not be  specified  therein,  immediately  upon
receipt.  Unless  otherwise  specified  therein,  the  acceptance  of  any  such
resignation shall not be necessary to make it effective.

         5.7 Vacancies. If the office of any officer becomes vacant by reason of
death,  resignation,  retirement,  disqualification,  removal  from  office,  or
otherwise,  the Board of Directors  may fill each such vacancy for the unexpired
term in respect of which such vacancy occurred.

         5.8  Chairman  of the Board.  (a) The  Chairman  of the Board  shall be
elected from among the members of the Board of Directors and shall be an officer
of the  Corporation.  The Chairman shall preside at all meetings of the Board of
Directors  and of the  stockholders.  The  Chairman  shall have such  powers and
duties as an officer of the  Corporation as provided by these By-Laws and as the
Board of Directors may from time to time prescribe.

                  (b) The Chairman may sign,  execute,  acknowledge and deliver,
in the name and on behalf of the  Corporation,  all stock  certificates,  deeds,
mortgages, bonds, contracts, documents and instruments, except where the signing
thereof  shall be expressly and  exclusively  delegated to some other officer or
agent by the Board of  Directors or by these  By-Laws,  or required by law to be
otherwise signed or executed.

         5.9  Chairman  Emeritus.  The  Board of  Directors  may  elect a former
Chairman of the Board as Chairman  Emeritus.  The Chairman  Emeritus shall be an
honorary  position,   reflecting   outstanding   service  and  devotion  to  the
Corporation.  The Chairman  Emeritus  shall advise and consult with the Board of
Directors,  committees of the Board of Directors,  and the President, on matters
of interest to the Corporation, and shall perform such other duties as the Board
of Directors may from time to time prescribe.
<PAGE>
Page 26
                                                                    Exhibit 3(b)


         5.10 Vice Chairman of the Board. The Vice Chairman of the Board, if one
shall have been  elected  from among the  members  of the Board,  shall,  in the
absence of the Chairman or in the event of the  Chairman's  refusal or inability
to act, preside at all meetings of the Board of Directors and stockholders,  and
shall  perform such other duties as the Board of Directors may from time to time
prescribe.

         5.11  President.  (a) The  President  shall have such  powers and shall
perform  such  duties  as are  provided  by these  By-Laws  and as the  Board of
Directors  may  from  time  to  time  prescribe.  The  President  shall,  in the
Chairman's  absence,  inability  or  refusal to act,  perform  the duties of the
Chairman,  other than duties to be performed by the Vice  Chairman (if one shall
have been elected) as  prescribed  under or pursuant to these  By-Laws.  When so
acting,  the President shall have all of the powers of and be subject to all the
restrictions upon the Chairman, including the powers and restrictions applicable
to the Chief Executive Officer if the Chairman serves in that capacity.

                  (b) The President may sign, execute,  acknowledge and deliver,
in the name and on behalf of the  Corporation,  all stock  certificates,  deeds,
mortgages, bonds, contracts, documents and instruments, except where the signing
thereof  shall be expressly and  exclusively  delegated to some other officer or
agent by the Board of  Directors  or by these  By-Laws or  required by law to be
otherwise signed or executed.

         5.12 Vice President. (a) Each Vice President shall have such powers and
be  required  to  perform  such  duties as the Board of  Directors  or the Chief
Executive Officer may from time to time prescribe.

                  *(b) The Board of Directors  may  designate one or more of the
Vice Presidents as Executive Vice  President.  The Executive Vice President (or,
if more than one Executive  Vice  President has been  designated,  the Executive
Vice President  specified by the Board of Directors)  shall,  in the President's
absence,  inability  or  refusal  to  act,  perform  all  of the  duties  of the
President.  When so acting,  the Executive Vice President  shall have all of the
powers  of  and be  subject  to all of  the  restrictions  upon  the  President,
including the powers and restrictions  applicable to the Chief Executive Officer
if the President serves in that capacity.

         5.13  Secretary.  (a) The  Secretary  shall  attend all sessions of the
Board and all  meetings of the  stockholders  and shall record all votes and the
minutes  of all such  proceedings  in a book to be kept for  that  purpose.  The
Secretary  shall  perform  like  duties  for the  Committees  of the Board  upon
requested.  He shall be custodian of the records and the seal of the Corporation
and shall affix and attest the seal to all documents to be executed on behalf of
the Corporation  under its seal. He shall give, or cause to be given,  notice of
all meetings of the  stockholders  and of the Board of Directors,  in accordance
with the  provisions  of these  By-Laws and as required by the Delaware  General
Corporation  Law, and shall  perform such other duties as the Board of Directors
or the Chief Executive Officer may from time to time prescribe.
<PAGE>
                                                                         Page 27
                                                                    Exhibit 3(b)


                  (b) The Assistant Secretary shall, in the Secretary's absence,
inability  or refusal to act,  perform  the duties of the  Secretary,  and shall
perform  such  other  duties as the Board of  Directors  or the Chief  Executive
Officer may from time to time prescribe.

         5.14 Treasurer.  (a) The Treasurer shall have charge and custody of the
corporate  funds and  securities  and shall keep full and  accurate  accounts of
receipts and  disbursements,  in books belonging to the  Corporation,  and shall
deposit all corporate  monies and other valuable  effects in the name and to the
credit of the Corporation in such depositories as may be designated by the Board
of Directors or pursuant to its direction.

                  (b) The  Treasurer  shall receive and give receipts for monies
due and payable to the Corporation from any source whatsoever and shall disburse
the funds of the  Corporation  as may be  ordered by the  Board,  taking  proper
vouchers  therefor,  and shall render to the  President  and  directors,  at the
regular  meetings of the Board,  or whenever  they may require it, an account of
all of his  transactions  as  Treasurer  and of the  financial  condition of the
Corporation  and in general,  perform  all duties  incident to the office of the
Treasurer and such other duties as the Board of Directors or the Chief Executive
Officer may from time to time prescribe.

                  (c) The Assistant Treasurer shall, in the Treasurer's absence,
inability or refusal to act,  perform the duties of the Treasurer and shall also
perform  such  other  duties as the Board of  Directors  or the Chief  Executive
Officer may from time to time prescribe.


                                   ARTICLE SIX
                     STOCK CERTIFICATES AND TRANSFER THEREOF


         6.1 Stock Certificates.  Every holder of stock in the Corporation shall
be entitled to have a certificate,  signed by, or in the name of the Corporation
by, the Chairman of the Board or the President or the Executive  Vice  President
and by the Treasurer or an Assistant  Treasurer or the Secretary or an Assistant
Secretary of the  Corporation,  certifying  the number of shares owned by him in
the Corporation.  If the Corporation  shall be authorized to issue more than one
class  of  stock  or more  than  one  series  of any  class,  the  designations,
preferences  and relative,  participating,  optional or other special  rights of
each class of stock or series  thereof and the  qualifications,  limitations  or
restrictions  of such  preferences  and/or  rights shall be set forth in full or
summarized on the face or back of the certificate  which the  Corporation  shall
issue to  represent  such  class or series of stock,  provided  that,  except as
otherwise  provided in Section 202 of the Delaware  General  Corporation Law, in
lieu of the foregoing  requirements,  there may be set forth on the face or back
of the certificate  which the Corporation shall issue to represent such class or
series of stock, a statement that the Corporation will furnish without charge to
each  stockholder  who so requests the  designations,  preferences and relative,
participating, optional or other special rights of each class of stock or series
thereof and the qualifications,  limitations or restrictions of such preferences
and/or rights.
<PAGE>
Page 28
                                                                    Exhibit 3(b)


         6.2  Transfers  of Stock.  Upon  surrender  to the  Corporation  or the
transfer agent of the  Corporation of a certificate  for shares duly endorsed or
accompanied  by proper  evidence  of  succession,  assignment  or  authority  to
transfer,  it shall be the duty of the Corporation to issue a new certificate to
the  person  entitled  thereto,  cancel  the  old  certificate  and  record  the
transaction upon its record;  provided,  however,  that the Corporation shall be
entitled to recognize and enforce any lawful  restriction on transfer.  Whenever
any transfer of stock shall be made for collateral security, and not absolutely,
it shall be so expressed in the entry of transfer if, when the  certificates are
presented  to  the  Corporation  for  transfer,  both  the  transferor  and  the
transferee request the Corporation to do so.

         6.3  Registered  Stockholders.  The  Corporation  shall be  entitled to
recognize the exclusive right of a person registered on its records as the owner
of  shares  of  stock  to  receive  dividends  and to vote as  such  owner,  and
accordingly,  shall not be bound to recognize any equitable or other claim to or
interest  in such  share or  shares  of stock on the part of any  other  person,
whether  or not it  shall  have  express  or other  notice  thereof,  except  as
otherwise provided by the laws of Delaware.

         6.4 Record Date.  (a) In order that the  Corporation  may determine the
stockholders entitled to notice of or to vote at any meeting of stockholders, or
to receive  payment of any  dividend or other  distribution  or allotment of any
rights or to  exercise  any  rights in  respect  of any  change,  conversion  or
exchange of stock or for the purpose of any other  lawful  action,  the Board of
Directors may fix a record date, which record date shall not precede the date on
which the  resolution  fixing the record date is adopted  and which  record date
shall not be more than sixty (60) nor less than ten (10) days before the date of
any meeting of stockholders, nor more than sixty (60) days prior to the time for
such other  action as  hereinbefore  described;  provided,  however,  that if no
record date is fixed by the Board of Directors,  the record date for determining
stockholders entitled to notice of or to vote at a meeting of stockholders shall
be at the close of business on the day next preceding the day on which notice is
given  or,  if  notice  is  waived,  at the  close of  business  on the day next
preceding  the  day  on  which  the  meeting  is  held,   and,  for  determining
stockholders  entitled to receive payment of any dividend or other  distribution
or  allotment  or rights or to  exercise  any  rights of change,  conversion  or
exchange  of stock or for any other  purpose,  the  record  date shall be at the
close of business on the day on which the Board of Directors adopts a resolution
relating thereto.

                  (b) A  determination  of  stockholders  of record  entitled to
notice of or to vote at a meeting of stockholders shall apply to any adjournment
of the meeting;  provided,  however,  that the Board of Directors  may fix a new
record date for the adjourned meeting.

                  **(c)  In  order  that  the   Corporation  may  determine  the
stockholders  entitled  to consent  to  corporate  action in  writing  without a
meeting,  the Board of Directors may fix a record date,  which record date shall
not precede the date upon which the resolution fixing the record date is adopted
by the Board of  Directors,  and which date shall not be more than ten (10) days
after the date upon which the  resolution  fixing the record  date is adopted by
the  Board  of  Directors.  Any  stockholder  of  record  seeking  to  have  the
<PAGE>
                                                                         Page 29
                                                                    Exhibit 3(b)


stockholders  authorize or take corporate  action by written  consent shall,  by
written notice to the Secretary,  request the Board of Directors to fix a record
date.  Such notice  shall  specify the action  proposed  to be  consented  to by
stockholders.  The Board of Directors shall  promptly,  but in all events within
ten (10)  days  after  the date on which  such a request  is  received,  adopt a
resolution fixing the record date. If no record date has been fixed by the Board
of  Directors  within  ten (10) days  after the date on which  such a request is
received,  the record date for determining  stockholders  entitled to consent to
corporate action in writing without a meeting, when no prior action by the Board
of Directors is required by applicable  law,  shall be the first date on which a
signed written consent setting forth the action taken or proposed to be taken is
delivered to the Corporation.  Such delivery to the Corporation shall be made to
its registered office in the State of Delaware, its principal place of business,
or any officer or agent of the  Corporation  having custody of the book in which
proceedings of meetings of  stockholders  are recorded,  to the attention of the
Secretary of the Corporation.  Such delivery shall be by hand or by certified or
registered mail, return receipt  requested.  If no record date has been fixed by
the Board of Directors and prior action by the Board of Directors is required by
applicable law, the record date for determining stockholders entitled to consent
to corporate  action in writing without a meeting shall be the close of business
on the date on which the Board of Directors  adopts the  resolution  taking such
prior action.

                  In the  event of  delivery  to the  Corporation  of a  written
consent or written  consents  purporting to authorize or take corporate  action,
and/or related revocation or revocations, (each such written consent and related
revocation,  individually and collectively,  a "Consent"),  the Secretary of the
Corporation  shall provide for the safekeeping of such Consent and shall as soon
as practicable thereafter conduct such reasonable investigation as the Secretary
deems necessary or appropriate  for the purpose of ascertaining  the validity of
such Consent and all matters incident thereto,  including,  without  limitation,
whether holders of shares having the requisite voting power to authorize or take
the  action  specified  in  the  Consent  have  given  consent.  If  after  such
investigation  the Secretary  shall determine that the Consent is sufficient and
valid,  that fact shall be certified on the records of the Corporation  kept for
the purpose of recording the  proceedings of meetings of the  stockholders,  and
the Consent  shall be filed in such  records,  at which time the  Consent  shall
become effective as stockholder action.

         6.5 Lost Certificates. Any person claiming a certificate of stock to be
lost,  stolen or destroyed  shall make an affidavit or affirmation of that fact,
in such manner and form as the Board of Directors may from time to time require,
in order to obtain issuance of a new certificate in place thereof.  The Board of
Directors  may,  at its  discretion  and as a  condition  precedent  to any such
issuance,  require any such person to give the Corporation a bond in such sum as
it may direct to  indemnify  it against  any claim that may be made  against the
Corporation  on account of the alleged loss,  theft or  destruction  of any such
certificate or the issuance of such new  certificate.  Upon  compliance with all
requirements  established by the Board of Directors for any such issuance, a new
certificate may be issued.

         6.6 Facsimile Signatures. Any or all of the signatures on a certificate
<PAGE>
Page 30
                                                                    Exhibit 3(b)


may be a facsimile.  In case any officer,  transfer  agent or registrar  who has
signed or whose  facsimile  signature has been placed upon a  certificate  shall
have  ceased  to be such  officer,  transfer  agent  or  registrar  before  such
certificate is issued, it may, be issued by the Corporation with the same effect
as if he were such officer, transfer agent or registrar at the date of issue.

         6.7 Transfer Agents and Registrars. The Board of Directors may appoint,
or authorize any officer or officers to appoint, one or more transfer agents and
one or more registrars.

         6.8 Regulations.  The Board of Directors may make such additional rules
and regulations,  not inconsistent with these By-Laws,  as it may deem expedient
concerning the issue,  transfer and  registration of certificates  for shares of
stock of the Corporation.


                                  ARTICLE SEVEN
                               GENERAL PROVISIONS


         7.1 Corporate Seal. The corporate seal shall have inscribed thereon the
name of the Corporation and the words "CORPORATE SEAL" and "DELAWARE."

         7.2 Fiscal Year. The fiscal year shall begin the first day of September
in each year.

         7.3 Checks, Notes, Drafts, Etc. All checks, drafts or other demands for
the payment of money and notes of the Corporation shall be signed,  endorsed, or
accepted in the name of the Corporation by such officer or officers from time to
time  designated  by  the  Board  of  Directors  or by an  officer  or  officers
authorized by the Board of Directors to make such designation.

         7.4 Execution of Instruments.  The Board of Directors may authorize any
officer  or  officers,  agent or  agents,  in the name of and on  behalf  of the
Corporation  to enter  into or execute  and  deliver  any and all deeds,  bonds,
mortgages,  contracts and other  obligations or instruments,  and such authority
may be general or confined to specific instances.

         7.5 Dividends and  Reserves.  Subject to the  provisions of statute and
the  Corporation's  Certificate  of  Incorporation  dividends upon the shares of
capital  stock of the  Corporation  may be declared by the Board of Directors at
any  regular or special  meeting,  and may be paid in cash,  in  property  or in
shares of stock of the Corporation.

         7.6 Notice.  Whenever  under the  provisions of these  By-Laws  written
notice is required to be given to any  director,  officer,  or  stockholder,  it
shall not be construed to require personal notice, but unless otherwise provided
by these By-Laws, such notice shall be deemed to have been given in writing when
deposited  in  the  United  States  mail,  postage  prepaid,  directed  to  such
stockholder,  officer or director at his address as it appears on the records of
the Corporation.
<PAGE>
                                                                         Page 31
                                                                    Exhibit 3(b)


         7.7 Voting of Stock in Other Corporations. Unless otherwise provided by
resolution of the Board of Directors,  the Chief Executive Officer, from time to
time,  may (or may  appoint one or more  attorneys  or agents to) cast the votes
which the  Corporation  may be entitled to cast as a stockholder or otherwise in
any other  corporation,  any of whose  shares or  securities  may be held by the
Corporation,  at meetings of the  holders of the shares or other  securities  of
such  other  corporation.  In the event  one or more;  attorneys  or agents  are
appointed,  the Chief  Executive  Officer may  instruct the person or persons so
appointed  as to the manner of casting  such votes or giving such  consent.  The
Chief Executive  Officer may, or may instruct the attorneys or agents  appointed
to, execute or cause to be executed in the name and on behalf of the Corporation
and under its seal or  otherwise,  such written  proxies,  consents,  waivers or
other instruments as may be necessary or proper in the circumstances.

         7.8 Indemnification. (a) Each director or officer or former director or
officer of the Corporation or any person who may have served at its request as a
director  or officer of another  corporation  in which it owns shares of capital
stock or of which it is a creditor,  shall be  indemnified  and held harmless by
the Corporation,  as hereinafter  provided,  against any and all liabilities and
counsel fees, costs and legal and other expenses (including, without limitation,
fines, penalties,  judgments and amounts paid in settlement) reasonably incurred
by or imposed on him in  connection  with or resulting  from any claim,  action,
suit or proceeding, whether civil, criminal, administrative or investigative, or
any appeal  therein,  in which he may be or become involved or with which he may
be threatened,  as a party or otherwise, by reason of his now or hereafter being
or having  heretofore  been a director or officer of the  Corporation or of such
other  corporation,  or by reason of his alleged acts or omissions as a director
or officer as aforesaid, whether or not he continues to be such at the time such
liabilities,  fees,  costs or expenses shall have been  incurred,  provided such
director  or  officer  shall be  indemnified  and  held  harmless  against  such
liabilities,  fees,  costs and  expenses,  only if he acted in  relation to such
matters in good faith for a purpose  which he  reasonably  believed to be in the
best interests of the Corporation.

                  (b) In discharging his duty to the Corporation,  a director or
officer,  when acting in good faith,  may rely upon financial  statements of the
Corporation  represented to him to be correct by, the officer of the Corporation
having  charge of its  books of  accounts,  or stated in a written  report by an
independent  public or certified  public  accountant or firm of such accountants
fairly to reflect the financial condition of such corporation.

                  (c) Termination of a claim,  action or proceeding by judgment,
order, settlement (whether with or without court approval), conviction or upon a
plea of guilty or of nolo  contendere,  or its  equivalent,  shall not of itself
create a  presumption  that a director or officer  did not meet the  standard of
conduct set forth above.

                  (d) The grant of an  indemnification  provided herein,  unless
approved  by a court  in a final  adjudication  of a  claim,  action,  suit,  or
proceeding or in connection with a court approved settlement  thereof,  shall be
made pursuant to a direction of the Board of Directors of the  Corporation,  but
may be granted only (i) if the Board of Directors, acting by a quorum consisting
<PAGE>
Page 32
                                                                    Exhibit 3(b)


of directors not parties to such claim, action,  suit or  proceeding, shall have
determined  that in its  opinion  the director or officer  has met the  standard
of conduct set forth above or (ii) in the  event such a quorum is not obtainable
with  due  diligence,  then  alternatively if the Board of Directors  shall have
received the written advice of independent legal counsel selected by it, that in
the   latter's   judgment   such applicable standard of conduct has been met. If
several  claims,   issues,  matters  or  actions  are  involved  in the grant of
indemnification   provided   herein,   a director  or  officer  may  be  granted
indemnification  by  the  Board  of  Directors to the extent of that portion  of
the  liabilities,  fees, costs  and expenses which are allocable to such claims,
issues,  matters  or  actions  in  respect  of  which it is determined that such
director or officer has met the standard of conduct set forth above.

                  (e) Expenses incurred with respect to any claim,  action, suit
or proceeding may be advanced by the Corporation  prior to the final disposition
thereof  upon  receipt  of an  undertaking  by or on behalf of the  director  or
officer to repay such amount unless it shall ultimately be determined that he is
entitled to indemnification hereunder.

                  (f) The rights to the  indemnification  provided  herein shall
inure  to  the  benefit  of  the  heirs,  executors,  administrators,  or  legal
representatives  of the  persons  covered  hereby;  shall be in  addition to any
rights to which any such person may  otherwise  be entitled by any  provision of
law,  articles of  incorporation,  by-law,  contract,  vote of  stockholders  or
otherwise;  and shall be in addition to and not in  restriction or limitation of
any other privilege or power which the  Corporation  may lawfully  exercise with
respect to the  indemnification  or  reimbursement  of  directors,  officers and
others.

                  (g) If any part of this Section shall be found, in any action,
suit or proceeding, to be invalid or ineffective, the validity and the effect of
the remaining parts shall not be affected.

                  (h) The rights of  indemnification  provided  herein shall not
arise with respect to conduct subsequent to January 5, 1987, which conduct shall
be subject to the  indemnification  provisions set forth in Article Fifteenth of
the Corporation's Certificate of Incorporation.

         7.9 Amendments.  These By-Laws may be adopted,  amended or repealed (i)
by the affirmative  vote of a majority of the directors  present at a meeting at
which a quorum is  present  unless the  Certificate  of  Incorporation  or these
By-Laws shall  require a vote of a greater  number,  or (ii) by the  affirmative
vote of the holders of two-thirds of the voting power of all of the  outstanding
shares of capital stock of the  Corporation at any regular or special meeting of
stockholders  if notice of the proposed  amendment is contained in the notice of
the meeting or waived by all of the stockholders entitled to vote.



*   Paragraph 5.12(b), as amended March 24, 1998.
** Paragraph 6.4, as amended to add subsection (c) January 6, 1999.

                                                                         Page 33
                                                             Exhibit 10(iii)A(1)


                        INCENTIVE STOCK OPTION AGREEMENT
              FOR EXECUTIVE OFFICERS AND OPERATING UNIT PRESIDENTS




         THIS AGREEMENT,  made as of the 22nd day of September, 1998 (the "Grant
Date"),  between National Service Industries,  Inc., a Delaware corporation (the
"Company"), and [Name] (the "Optionee").

         WHEREAS, the Company has adopted the National Service Industries,  Inc.
Long-Term Achievement Incentive Plan (the "Plan") in order to provide additional
incentive  to  certain  officers  and  key  employees  of the  Company  and  its
Subsidiaries; and

         WHEREAS, the  Optionee performs services  for the Company or one of its
 Subsidiaries; and

         WHEREAS,  the Committee  responsible for administration of the Plan has
determined to grant the Option to the Optionee as provided herein.

         NOW, THEREFORE, the parties hereto agree as follows:

         1.       Grant of Option.

                  1.1 The Company  hereby  grants to the  Optionee the right and
option (the  "Option") to purchase all or any part of an aggregate of [Amount]
whole Shares  subject to, and in accordance  with,  the terms and conditions set
forth in this Agreement.

                  1.2 The Option is  intended to qualify as an  Incentive  Stock
Option  within the meaning of Section 422 of the Code and shall be so construed;
provided,  however,  that nothing in this  Agreement  shall be  interpreted as a
representation,  guarantee or other  undertaking on the part of the Company that
the Option is or will be determined  to be an Incentive  Stock Option within the
meaning of Section 422 of the Code.  To the extent this Option is not treated as
an Incentive Stock Option, it will be treated as a Nonqualified Stock Option.

                  1.3  This  Agreement  shall be  construed  in  accordance  and
consistent  with, and subject to, the provisions of the Plan (the  provisions of
which are incorporated  herein by reference) and, except as otherwise  expressly
set forth herein,  the  capitalized  terms used in this Agreement shall have the
same definitions as set forth in the Plan.

         2.       Purchase Price.

                  The price  at which the  Optionee  shall be  entitled  to 
purchase  Shares  upon the  exercise of the Option  shall be $35.0625 per Share.
<PAGE>
Page 34
                                                             Exhibit 10(iii)A(1)


         3.       Duration of Option.

                  The  Option  shall be  exercisable  to the  extent  and in the
manner  provided  herein for a period of ten (10) years from the Grant Date (the
"Exercise Term");  provided,  however, that the Option may be earlier terminated
as provided in Section 6 hereof.

         4.       Exercisability of Option.

                  Unless  otherwise  provided in this Agreement or the Plan, the
Option shall  entitle the Optionee to purchase,  in whole at any time or in part
from time to time,  [Para]. Each such right of  purchase shall be cumulative and
shall continue,  unless sooner exercised or terminated as herein provided during
the remaining period of the Exercise Term.

         5.       Manner of Exercise and Payment.

                  5.1 Subject to the terms and  conditions of this Agreement and
the Plan,  the Option may be  exercised  by  delivery  of written  notice to the
Company,  at its principal  executive  office.  Such notice shall state that the
Optionee is electing to exercise  the Option and the number of Shares in respect
of which the  Option  is being  exercised  and shall be signed by the  person or
persons  exercising the Option.  If requested by the  Committee,  such person or
persons  shall (i) deliver this  Agreement  to the  Secretary of the Company who
shall endorse thereon a notation of such exercise and (ii) provide  satisfactory
proof as to the right of such person or persons to exercise the Option.

                  5.2 The notice of exercise  described  in Section 5.1 shall be
accompanied  by the full  purchase  price for the Shares in respect of which the
Option is being  exercised,  in cash, by check or by transferring  Shares to the
Company  having a Fair Market  Value on the day  preceding  the date of exercise
equal to the cash amount for which such Shares are substituted.

                  5.3 Upon  receipt of notice of exercise  and full  payment for
the Shares in respect of which the Option is being exercised, the Company shall,
subject to  Section  17 of the Plan,  take such  action as may be  necessary  to
effect the  transfer  to the  Optionee  of the number of Shares as to which such
exercise was effective.

                  5.4 The  Optionee  shall not be deemed to be the holder of, or
to have any of the rights of a holder with respect to any Shares  subject to the
Option until (i) the Option shall have been  exercised  pursuant to the terms of
this  Agreement and the Optionee shall have paid the full purchase price for the
number of Shares in respect of which the Option was exercised,  (ii) the Company
shall  have  issued and  delivered  the  Shares to the  Optionee,  and (iii) the
Optionee's  name shall have been entered as a stockholder of record on the books
of the  Company,  whereupon  the  Optionee  shall  have  full  voting  and other
ownership rights with respect to such Shares.
<PAGE>
                                                                         Page 35
                                                             Exhibit 10(iii)A(1)

         6.       Termination of Employment.

                  6.1      In General.

                           If the  employment of the Optionee  with the  Company
and its Subsidiaries shall  terminate for any reason, other than for the reasons
set  forth  in  Sections  6.2 and 7.2 below,  the Option  shall  continue  to be
exercisable  (to the  extent  the  Option was vested and exercisable on the date
of the Optionee's termination of employment) at any time within three (3) months
after  the  date  of  such  termination of employment, but in no event after the
expiration of the Exercise Term.

                  6.2      Termination of Employment Due to Death, Disability or
                           Retirement.

                           If the Optionee's termination of employment is due to
Death, Disability or Retirement (termination on or after age 65), or if Optionee
terminates  employment after age 55, the following shall apply:

         (a)      Termination Due To Death. In the event the Optionee dies while
                  actively  employed,  all  vested  Options at the date of death
                  shall remain  exercisable  at any time prior to the expiration
                  of the Exercise Term by (A) such  person(s) that have acquired
                  the  Optionee's  rights  under such  Options by will or by the
                  laws of descent  and  distribution,  or (B) if no such  person
                  described   in  (A)   exists,   the   Optionee's   estate   or
                  representative of the Optionee's  estate. All Options that are
                  not  vested  as of the  date of  death  shall  be  immediately
                  forfeited.

         (b)      Termination by Disability.  In the event the employment of the
                  Optionee is  terminated  by reason of  Disability,  all vested
                  Options as of the date the Committee  determines  the Optionee
                  terminated for Disability shall remain exercisable at any time
                  prior to the expiration of the Exercise Term. All Options that
                  are not vested as of the date of  termination  for  Disability
                  shall be immediately forfeited.

         (c)      Termination by Retirement.  In the event the employment of the
                  Optionee is terminated by reason of Retirement, the Optionee's
                  Options shall continue to vest in accordance with the original
                  schedule  (just as if the Optionee had remained  employed) and
                  shall remain  exercisable  at any time prior to the expiration
                  of the lesser of five years or the remaining  Exercise Term of
                  the  Options.  In the  event  of the  Optionee's  death  after
                  Retirement,   the  Options  shall  continue  to  vest  and  be
                  exercisable in accordance  with this  subsection (c) as if the
                  Optionee had lived and the Options shall be exercisable by the
                  persons described in (a) above.

         (d)      Termination After Attaining Age 55. If the Optionee terminates
                  employment  (other  than as a result  of death or  Disability)
                  after  attaining  age  55 but  prior  to age  65,  unless  the
<PAGE>
Page 36
                                                             Exhibit 10(iii)A(1)

                  Committee   determines   otherwise   at  the   time   of  such
                  termination,  the Optionee's Options shall continue to vest in
                  accordance with the original schedule (just as if the Optionee
                  had remained  employed)  and shall remain  exercisable  at any
                  time  prior to the  expiration  of the lesser of five years or
                  the remaining  Exercise  Term of the Options.  In the event of
                  the  Optionee's  death after  Retirement,  the  Options  shall
                  continue to vest and be  exercisable  in accordance  with this
                  subsection  (d) as if the  Optionee  had lived and the Options
                  shall be exercisable by the persons described in (a) above.

         7.       Effect of Change in Control.

                  7.1 Notwithstanding anything contained to the contrary in this
Agreement,  in the event of a Change in  Control,  (i) the Option  shall  become
immediately  and fully  exercisable,  and (ii) the Optionee will be permitted to
surrender for cancellation  within sixty (60) days after such Change in Control,
the Option or any portion of the Option to the extent not yet exercised, and the
Optionee  shall be entitled to receive  immediately  a cash payment in an amount
equal to the  excess,  if any,  of (A) the  Fair  Market  Value,  at the time of
surrender,  of the Shares subject to the Option or portion thereof  surrendered,
over  (B) the  aggregate  purchase  price  for such  Shares  under  the  Option;
provided, however, that if the Option was granted within six (6) months prior to
the Change in Control and the Optionee may be subject to liability under Section
16(b) of the  Exchange  Act, the  Optionee  shall be entitled to  surrender  the
Option, or any portion of the Option, for cancellation during the sixty (60) day
period  following  the  expiration  of six (6) months from the Grant Date and to
receive  the  amount   described  above  with  respect  to  such  surrender  for
cancellation.

                  7.2 If the employment of the Optionee is terminated within two
(2) years following a Change in Control, all vested Options shall continue to be
exercisable  at any  time  within  three  (3)  years  after  the  date  of  such
termination  of  employment,  but in no event after  expiration  of the Exercise
Term.

         8.       Nontransferability.

                  The Option shall not be transferable  other than by will or by
the laws of descent and distribution.  During the lifetime of the Optionee,  the
Option shall be exercisable only by the Optionee.

         9.       No Right to Continued Employment.

                  Nothing in this  Agreement or the Plan shall be interpreted or
construed to confer upon the Optionee any right with respect to  continuance  of
employment by the Company or a Subsidiary,  nor shall this Agreement or the Plan
interfere in any way with the right of the Company or a Subsidiary  to terminate
the Optionee's employment at any time.
<PAGE>
                                                                         Page 37
                                                             Exhibit 10(iii)A(1)


         10.      Adjustments.

                  In the event of a Change in Capitalization,  the Committee may
make appropriate adjustments to the number and class of Shares or other stock or
securities subject to the Option and the purchase price for such Shares or other
stock or securities. The Committee's adjustment shall be made in accordance with
the  provisions  of  Section  11 of the Plan and shall be  effective  and final,
binding, and conclusive for all purposes of the Plan and this Agreement.

         11.      Terminating Events.

                  Subject to Section 7 hereof,  upon the  effective  date of (i)
the liquidation or dissolution of the Company or (ii) a merger or  consolidation
of the  Company  (a  "Transaction"),  the  Option  shall  continue  in effect in
accordance  with its terms and the  Optionee  shall be  entitled  to  receive in
respect of all Shares  subject to the Option,  upon exercise of the Option,  the
same  number  and  kind  of  stock,   securities,   cash,  property,   or  other
consideration  that  each  holder of  Shares  was  entitled  to  receive  in the
Transaction.

         12.      Withholding of Taxes and Notice of Disposition.

                  12.1 The  Company  shall  have the  right to  deduct  from any
distribution of cash to the Optionee an amount equal to the federal,  state, and
local  income  taxes and other  amounts as may be required by law to be withheld
(the  "Withholding  Taxes")  with  respect to the  Option.  If the  Optionee  is
entitled to receive  Shares upon exercise of the Option,  the Optionee shall pay
the  Withholding  Taxes (if any) to the Company in cash prior to the issuance of
such Shares.  In satisfaction of the Withholding  Taxes, the Optionee may make a
written election (the "Tax Election"),  which may be accepted or rejected in the
discretion of the Committee,  to have withheld a portion of the Shares  issuable
to him or her upon exercise of the Option, having an aggregate Fair Market Value
equal to the withholding Taxes, provided that, if the Optionee may be subject to
liability under Section 16(b) of the Exchange Act, the election must comply with
the requirements applicable to Share transactions by such Optionees.

                  12.2 If the Optionee makes a  disposition,  within the meaning
of Section 424(c) of the Code and  regulations  promulgated  thereunder,  of any
Share or Shares  issued to him pursuant to his exercise of the Option within the
two-year  period  commencing  on the day  after the  Grant  Date or  within  the
one-year  period  commencing on the day after the date of transfer of such Share
or Shares to the Optionee pursuant to such exercise,  the Optionee shall, within
ten (10) days of such  disposition,  notify the Company thereof,  by delivery of
written notice to the Company at its principal executive office, and immediately
deliver to the Company the amount of Withholding Taxes.

         13.      Employee Bound by the Plan.

                  The Optionee hereby acknowledges receipt of a copy of the Plan
and agrees to be bound by all the terms and provisions thereof.
<PAGE>
Page 38
                                                             Exhibit 10(iii)A(1)


         14.      Modification of Agreement.

                  This  Agreement  may  be  modified,   amended,  suspended,  or
terminated,  and any terms or  conditions  may be waived,  but only by a written
instrument executed by the parties hereto.

         15.      Severability.

                  Should any  provision of this  Agreement be held by a court of
competent  jurisdiction  to be  unenforceable  or invalid  for any  reason,  the
remaining provisions of this Agreement shall not be affected by such holding and
shall continue in full force in accordance with their terms.

         16.      Governing Law.

                  The validity, interpretation, construction, and performance of
this  Agreement  shall be governed by the laws of the State of Delaware  without
giving effect to the conflicts of laws principles thereof.

         17.      Successors in Interest.

                  This  Agreement  shall  inure to the benefit of and be binding
upon each successor  corporation.  This Agreement  shall inure to the benefit of
the Optionee's legal representatives.  All obligations imposed upon the Optionee
and all rights  granted to the  Company  under  this  Agreement  shall be final,
binding,  and conclusive upon the Optionee's heirs,  executors,  administrators,
and successors.

         18.      Resolution of Disputes.

                  Any dispute or  disagreement  which may arise  under,  or as a
result  of,  or in any way  relate  to,  the  interpretation,  construction,  or
application  of  this  Agreement  shall  be  determined  by the  Committee.  Any
determination  made  hereunder  shall be final,  binding,  and conclusive on the
Optionee and the Company for all purposes.
<PAGE>
                                                                         Page 39
                                                             Exhibit 10(iii)A(1)


         19.      Shareholder Approval.

                  The  effectiveness  of this  Agreement and of the grant of the
Option  pursuant  hereto  is  subject  to  the  approval  of  the  Plan  by  the
stockholders of the Company in accordance with the terms of the Plan.


ATTEST:                                        NATIONAL SERVICE INDUSTRIES, INC.



                                                     By:
    Secretary                                        James S. Balloun
                                                     Chairman, President, and
                                                     Chief Executive Officer





                                                      Name of Optionee: [Name]


Page 40
                                                             Exhibit 10(iii)A(2)


                       NONQUALIFIED STOCK OPTION AGREEMENT
              FOR EXECUTIVE OFFICERS AND OPERATING UNIT PRESIDENTS




         THIS AGREEMENT,  made as of the 22nd day of September, 1998 (the "Grant
Date"),  between National Service Industries,  Inc., a Delaware corporation (the
"Company"), and [Name] (the "Optionee").

         WHEREAS, the Company has adopted the National Service Industries,  Inc.
Long-Term Achievement Incentive Plan (the "Plan") in order to provide additional
incentive  to  certain  officers  and  key  employees  of the  Company  and  its
Subsidiaries; and

         WHEREAS, the  Optionee  performs services for the Company and/or one of
its Subsidiaries; and

         WHEREAS,  the Committee  responsible for administration of the Plan has
determined to grant the Option to the Optionee as provided herein.

         NOW, THEREFORE, the parties hereto agree as follows:

         1.       Grant of Option.

                  1.1 The Company  hereby  grants to the  Optionee the right and
option (the  "Option") to purchase all or any part of an aggregate of [Amount]
whole Shares  subject to, and in accordance  with,  the terms and conditions set
forth in this Agreement.

                  1.2      The Option is not intended to qualify as an Incentive
Stock Option within the meaning of Section 422 of the Code.

                  1.3  This  Agreement  shall be  construed  in  accordance  and
consistent  with, and subject to, the provisions of the Plan (the  provisions of
which are incorporated  herein by reference) and, except as otherwise  expressly
set forth herein,  the  capitalized  terms used in this Agreement shall have the
same definitions as set forth in the Plan.

         2.       Purchase Price.

                  The price at which the Optionee shall be entitled  to purchase
Shares  upon the  exercise of the Option  shall be $35.0625 per Share.

         3.       Duration of Option.

                  The  Option  shall be  exercisable  to the  extent  and in the
manner  provided  herein for a period of ten (10) years from the Grant Date (the
"Exercise Term");  provided,  however, that the Option may be earlier terminated
as provided in Section 6 hereof.
<PAGE>
                                                                         Page 41
                                                             Exhibit 10(iii)A(2)


         4.       Exercisability of Option.

                  Unless  otherwise  provided in this Agreement or the Plan, the
Option shall  entitle the Optionee to purchase,  in whole at any time or in part
from  time  to time, [Para], and each such right of purchase shall be cumulative
and shall  continue,  unless sooner  exercised or terminated as herein  provided
during the remaining period of the Exercise Term.

         5.       Manner of Exercise and Payment.

                  5.1 Subject to the terms and  conditions of this Agreement and
the Plan,  the Option may be  exercised  by  delivery  of written  notice to the
Company,  at its principal  executive  office.  Such notice shall state that the
Optionee is electing to exercise  the Option and the number of Shares in respect
of which the  Option  is being  exercised  and shall be signed by the  person or
persons  exercising the Option.  If requested by the  Committee,  such person or
persons  shall (i) deliver this  Agreement  to the  Secretary of the Company who
shall endorse thereon a notation of such exercise and (ii) provide  satisfactory
proof as to the right of such person or persons to exercise the Option.

                  5.2 The notice of exercise  described  in Section 5.1 shall be
accompanied  by the full  purchase  price for the Shares in respect of which the
Option is being exercised,  in cash, by check, or by transferring  Shares to the
Company  having a Fair Market  Value on the day  preceding  the date of exercise
equal to the cash amount for which such Shares are substituted.

                  5.3 Upon  receipt of notice of exercise  and full  payment for
the Shares in respect of which the Option is being exercised, the Company shall,
subject to  Section  17 of the Plan,  take such  action as may be  necessary  to
effect the  transfer  to the  Optionee  of the number of Shares as to which such
exercise was effective.

                  5.4 The  Optionee  shall not be deemed to be the holder of, or
to have any of the rights of a holder with respect to any Shares  subject to the
Option until (i) the Option shall have been  exercised  pursuant to the terms of
this  Agreement and the Optionee shall have paid the full purchase price for the
number of Shares in respect of which the Option was exercised,  (ii) the Company
shall  have  issued and  delivered  the  Shares to the  Optionee,  and (iii) the
Optionee's  name shall have been entered as a stockholder of record on the books
of the  Company,  whereupon  the  Optionee  shall  have  full  voting  and other
ownership rights with respect to such Shares.

         6.       Termination of Employment.

                  6.1      In General.

                           If the  employment of the Optionee   with the Company
and its Subsidiaries shall  terminate for any reason, other than for the reasons
set  forth  in Sections  6.2 and  7.2 below,  the  Option shall  continue  to be
exercisable  (to the  extent  the  Option was vested and exercisable on the date
of the Optionee's termination of employment) at any time within three (3) months
after  the  date  of  such  termination of employment, but in no event after the
expiration of the Exercise Term.
<PAGE>
Page 42
                                                             Exhibit 10(iii)A(2)


                  6.2      Termination of Employment Due to Death, Disability or
Retirement.

                           If the Optionee's termination of employment is due to
Death, Disability or Retirement (termination on or after age 65), or if Optionee
terminates  employment after age 55, the following shall apply:

         (a)      Termination Due To Death. In the event the Optionee dies while
                  actively  employed,  all  vested  Options at the date of death
                  shall remain  exercisable  at any time prior to the expiration
                  of the Exercise Term by (A) a Permitted Transferee (as defined
                  in  Section  8 below),  if any,  or such  person(s)  that have
                  acquired the  Optionee's  rights under such Options by will or
                  by the laws of  descent  and  distribution,  or (B) if no such
                  person  described  in (A)  exists,  the  Optionee's  estate or
                  representative of the Optionee's  estate. All Options that are
                  not  vested  as of the  date of  death  shall  be  immediately
                  forfeited.

         (b)      Termination by Disability.  In the event the employment of the
                  Optionee is  terminated  by reason of  Disability,  all vested
                  Options as of the date the Committee  determines  the Optionee
                  terminated for Disability shall remain exercisable at any time
                  prior to the expiration of the Exercise Term. All Options that
                  are not vested as of the date of  termination  for  Disability
                  shall be immediately forfeited.

         (c)      Termination by Retirement.  In the event the employment of the
                  Optionee is terminated by reason of Retirement, the Optionee's
                  Options shall continue to vest in accordance with the original
                  schedule  (just as if the Optionee had remained  employed) and
                  shall remain  exercisable  at any time prior to the expiration
                  of the lesser of five years or the remaining  Exercise Term of
                  the  Options.  In the  event  of the  Optionee's  death  after
                  Retirement,   the  Options  shall  continue  to  vest  and  be
                  exercisable in accordance  with this  subsection (c) as if the
                  Optionee had lived and the Options shall be exercisable by the
                  persons described in (a) above.

         (d)      Termination After Attaining Age 55. If the Optionee terminates
                  employment  (other  than as a result  of death or  Disability)
                  after  attaining  age  55 but  prior  to age  65,  unless  the
                  Committee   determines   otherwise   at  the   time   of  such
                  termination,  the Optionee's Options shall continue to vest in
                  accordance with the original schedule (just as if the Optionee
                  had remained  employed)  and shall remain  exercisable  at any
                  time  prior to the  expiration  of the lesser of five years or
                  the remaining  Exercise  Term of the Options.  In the event of
                  the  Optionee's  death after  Retirement,  the  Options  shall
                  continue to vest and be  exercisable  in accordance  with this
                  subsection  (d) as if the  Optionee  had lived and the Options
                  shall be exercisable by the persons described in (a) above.
<PAGE>
                                                                         Page 43
                                                             Exhibit 10(iii)A(2)


         7.       Effect of Change in Control.

                  7.1 Notwithstanding anything contained to the contrary in this
Agreement,  in the event of a Change in  Control,  (i) the Option  shall  become
immediately  and fully  exercisable,  and (ii) the Optionee will be permitted to
surrender for cancellation  within sixty (60) days after such Change in Control,
the Option or any portion of the Option to the extent not yet exercised, and the
Optionee  shall be entitled to receive  immediately  a cash payment in an amount
equal to the excess,  if any, of (A) the greater of (x) the Fair Market Value on
the date preceding the date of surrender, of the shares subject to the Option or
portion of the Option surrendered,  or (y) the Adjusted Fair Market Value of the
Shares  subject  to the  Option or  portion  thereof  surrendered,  over (B) the
aggregate  purchase price for such Shares under the Option;  provided,  however,
that if the Option  was  granted  within  six (6) months  prior to the Change in
Control and the Optionee may be subject to liability  under Section 16(b) of the
Exchange  Act, the Optionee  shall be entitled to surrender  the Option,  or any
portion  of the  Option,  for  cancellation  during  the sixty  (60) day  period
following  the  expiration  of six (6) months from the Grant Date and to receive
the amount described above with respect to such surrender for cancellation.

                  7.2 If the employment of the Optionee is terminated within two
(2) years following a Change in Control, all vested Options shall continue to be
exercisable  at any  time  within  three  (3)  years  after  the  date  of  such
termination  of  employment,  but in no event after  expiration  of the Exercise
Term.

         8.       Nontransferability.

                  The Option shall not be transferable  other than by will or by
the laws of descent and distribution.  Notwithstanding the foregoing, the Option
may be  transferred,  in whole or in part,  without  consideration,  by  written
instrument signed by the Optionee, to any members of the immediate family of the
Optionee (i.e., spouse, children, and grandchildren), any trusts for the benefit
of such family members or any  partnerships  whose only partners are such family
members (the "Permitted Transferees"). Appropriate evidence of any such transfer
to the Permitted  Transferees shall be delivered to the Company at its principal
executive  office.  If all or part of the Option is  transferred  to a Permitted
Transferee,  the Permitted Transferee's rights hereunder shall be subject to the
same  restrictions  and limitations  with respect to the Option as the Optionee.
During the lifetime of the Optionee, the Option shall be exercisable only by the
Optionee, or if applicable, by the Permitted Transferees.

         9.       No Right to Continued Employment.

                  Nothing in this  Agreement or the Plan shall be interpreted or
construed to confer upon the Optionee any right with respect to  continuance  of
employment by the Company or a Subsidiary,  nor shall this Agreement or the Plan
interfere in any way with the right of the Company or a Subsidiary  to terminate
the Optionee's employment at any time.
<PAGE>
Page 44
                                                             Exhibit 10(iii)A(2)


         10.      Adjustments.

                  In the event of a Change in Capitalization,  the Committee may
make appropriate adjustments to the number and class of Shares or other stock or
securities subject to the Option and the purchase price for such Shares or other
stock or securities. The Committee's adjustment shall be made in accordance with
the  provisions  of  Section  11 of the Plan and shall be  effective  and final,
binding, and conclusive for all purposes of the Plan and this Agreement.

         11.      Terminating Events.

                  Subject to Section 7 hereof,  upon the  effective  date of (i)
the liquidation or dissolution of the Company or (ii) a merger or  consolidation
of the  Company  (a  "Transaction"),  the  Option  shall  continue  in effect in
accordance  with its terms and the  Optionee  shall be  entitled  to  receive in
respect of all Shares  subject to the Option,  upon exercise of the Option,  the
same  number  and  kind  of  stock,   securities,   cash,  property,   or  other
consideration  that  each  holder of  Shares  was  entitled  to  receive  in the
Transaction.

         12.      Withholding of Taxes.

                  The   Company   shall  have  the  right  to  deduct  from  any
distribution of cash to the Optionee an amount equal to the federal,  state, and
local  income  taxes and other  amounts as may be required by law to be withheld
(the  "Withholding  Taxes")  with  respect to the  Option.  If the  Optionee  is
entitled to receive  Shares upon exercise of the Option,  the Optionee shall pay
the  Withholding  Taxes to the  Company  in cash prior to the  issuance  of such
Shares.  In  satisfaction  of the  Withholding  Taxes,  the  Optionee may make a
written election (the "Tax Election"),  which may be accepted or rejected in the
discretion of the Committee,  to have withheld a portion of the Shares  issuable
to him or her upon exercise of the Option, having an aggregate Fair Market Value
equal to the withholding Taxes, provided that, if the Optionee may be subject to
liability under Section 16(b) of the Exchange Act, the election must comply with
the requirements applicable to Share transactions by such Optionees.

         13.      Employee Bound by the Plan.

                  The Optionee hereby acknowledges receipt of a copy of the Plan
and agrees to be bound by all the terms and provisions thereof.

         14.      Modification of Agreement.

                  This  Agreement  may  be  modified,   amended,  suspended,  or
terminated,  and any terms or  conditions  may be waived,  but only by a written
instrument executed by the parties hereto.
<PAGE>
                                                                         Page 45
                                                             Exhibit 10(iii)A(2)


         15.      Severability.

                  Should any  provision of this  Agreement be held by a court of
competent  jurisdiction  to be  unenforceable  or invalid  for any  reason,  the
remaining provisions of this Agreement shall not be affected by such holding and
shall continue in full force in accordance with their terms.

         16.      Governing Law.

                  The validity, interpretation, construction, and performance of
this  Agreement  shall be governed by the laws of the State of Delaware  without
giving effect to the conflicts of laws principles thereof.

         17.      Successors in Interest.

                  This  Agreement  shall  inure to the benefit of and be binding
upon each successor  corporation.  This Agreement  shall inure to the benefit of
the Optionee's legal representatives.  All obligations imposed upon the Optionee
and all rights  granted to the  Company  under  this  Agreement  shall be final,
binding,  and  conclusive  upon  the  Optionee's  heirs,  executors,   Permitted
Transferees, administrators, and successors.

         18.      Resolution of Disputes.

                  Any dispute or  disagreement  which may arise  under,  or as a
result  of,  or in any way  relate  to,  the  interpretation,  construction,  or
application  of  this  Agreement  shall  be  determined  by the  Committee.  Any
determination  made  hereunder  shall be final,  binding,  and conclusive on the
Optionee and the Company for all purposes.



ATTEST:                                        NATIONAL SERVICE INDUSTRIES, INC.




                                                     By:
Secretary                                            James S. Balloun
                                                     Chairman, President, and
                                                     Chief Executive Officer





                                                     Name of Optionee:[Name]


Page 46
                                                             Exhibit 10(iii)A(3)


            ASPIRATION ACHIEVEMENT INCENTIVE AWARD AGREEMENT
                             FOR EXECUTIVE OFFICERS



         THIS AGREEMENT,  made as of the 22nd day of September, 1998 (the "Grant
Date"),  between  NATIONAL  SERVICE  INDUSTRIES,  INC.,  a Delaware  corporation
("NSI"),  and NSI  SERVICES,  L.P.  (GA), a  Subsidiary  of NSI  (together,  the
"Company"), and [Grantee] (the "Grantee").

         WHEREAS,  NSI  has  adopted  the  National  Service  Industries,   Inc.
Long-Term Achievement Incentive Plan (the "Plan") in order to provide additional
incentives to certain  officers and key  employees of NSI and its  Subsidiaries;
and

         WHEREAS,  the Committee  responsible for administration of the Plan has
determined to grant to the Grantee an Aspiration  Achievement Incentive Award as
provided herein.

         NOW, THEREFORE, the parties hereto agree as follows:

         1.       Grant of Aspiration Award.

                  1.1 The Company  hereby  grants to the  Grantee an  Aspiration
Achievement  Incentive  Award (the  "Award"),  which has a value  determined  as
provided in Section 2 below based upon the performance of the Operations  during
the Performance  Cycle from September 1, 1998 to August 31, 2001. As provided in
the Plan,  Grantee's  right to payment of this Award is dependent upon Grantee's
continued  employment in Grantee's  current  position with the Company,  or in a
position with  responsibilities  of  substantially  similar value to the Company
during the Performance  Cycle.  Under certain  circumstances as described below,
Grantee  may be entitled  to receive  payment  for some  portion of the Award if
Grantee's employment terminates prior to the end of the Performance Cycle.

                  1.2 The Grantee hereby  acknowledges  receipt of a copy of the
Plan and  agrees  to be bound by all the  terms  and  provisions  thereof.  This
Agreement shall be construed in accordance  with, and subject to, the provisions
of the Plan (the provisions of which are hereby  incorporated by reference) and,
except as otherwise  expressly set forth herein,  the capitalized  terms used in
this Agreement shall have the same definitions as set forth in the Plan.

         2.       Performance Measure and Performance Levels.

                  The Committee has  established  the  performance  measure (the
"Performance Measure"), and award and performance levels set forth in Appendix A
attached  hereto.  The chart in Appendix A specifies  a  Commitment  performance
<PAGE>
                                                                         Page 47
                                                             Exhibit 10(iii)A(3)


level,  at  which  the  Commitment  Level  Award  will be  paid,  an  Aspiration
performance level, at or above which an Aspiration Level Award will be paid, and
a threshold  performance  level, at which a minimum incentive award will be paid
and below which no award will be paid. For each level of performance at or above
the  threshold  performance  level  through the  Aspiration  performance  level,
Grantee  will  receive  an award  determined  in  accordance  with the chart and
formulae set forth in Appendix A. The terms used in determining  the Performance
Measure are defined in Appendix B.

         3.       Determination of Aspiration Award.

                  3.1 Determination  Notice.  Subject to Section 3.2, as soon as
practical  following the last day of the Performance  Cycle,  the Committee will
determine, in accordance with Section 7(c) of the Plan, the performance level of
NSI with  respect to the  Performance  Measure for the  Performance  Cycle.  The
Committee  may  in  determining  the  performance  level  with  respect  to  the
Performance  Measure adjust NSI's financial results for the Performance Cycle to
exclude the effect of unusual  charges or income items which are  distortive  of
financial  results for the  Performance  Cycle;  provided,  that, in determining
financial  results,  items whose exclusion from  consideration will increase the
performance  level  of NSI  shall  only  have  their  effects  excluded  if they
constitute  "extraordinary items" under generally accepted accounting principles
and all such items  shall be  excluded.  The  Committee  shall  also  adjust the
performance  calculations  to  exclude  the  unanticipated  effect on  financial
results  of  changes  in the  Code,  or  other  tax  laws,  and the  regulations
thereunder.  The Committee shall also exclude from  consideration  the effect on
financial  performance of each of the following events or items where the result
of excluding the particular  event or item is to increase the performance  level
of NSI: (i) an acquisition  or a divestiture  involving more than $10 million in
net worth or $25  million in  business  revenues;  (ii) an equity  restructuring
involving more than $1 million;  (iii) asset impairment  charges  involving more
than  $1  million  and  restructuring  costs  involving  more  than  $1  million
associated  with  facility  closings or reduction  in  employment  levels;  (iv)
changes in accounting  treatment or rules  involving  more than $1 million.  The
Committee may decrease the amount of the Award otherwise  payable to Grantee if,
in the Committee's  view, such adjustment is necessary or desirable,  regardless
of the extent to which the Performance Measure has been achieved.  The Committee
may establish such guidelines and procedures for reducing the amount of an Award
as it deems appropriate.

                  The  Company  will  notify the Grantee  (or the  executors  or
administrators  of  the  Grantee's  estate,  if  applicable)  of the Committee's
determination  (the "Determination  Notice").  The  Determination  Notice  shall
specify the performance level of the Operations with respect to the Performance
Measure for the Performance Cycle and the amount of Award (if any) Grantee  will
be  entitled  to  receive.  Unless  the  Committee determines  otherwise  at the
time  the  Award  is  paid and  except  as  otherwise provided in the event of a
Change in Control,  the  amount  Grantee  is  entitled  to  receive will be paid
one-half in cash and one-half in Shares. The Shares will be valued at their Fair
<PAGE>
Page 48
                                                             Exhibit 10(iii)A(3)


Market Value as of the last day of the Performance  Cycle. Except in the case of
a Change in Control, the Committee may, in its discretion, attach  restrictions,
terms, and conditions to the Shares issued as part of the Award.

                  3.2  Significant  Corporate  Events.  If, during a Performance
Cycle,  NSI  consummates an acquisition or disposition  that (i) involves assets
whose  value  equals or exceeds  20% of the total  value of NSI's  assets,  (ii)
represents  a part of the  business  whose  revenues  equal or exceed 20% of the
total of NSI's revenues,  or (iii) causes a material  restructuring  of NSI, the
following rules shall apply:

                           (a) If  the  transaction  is  consummated  during the
first year of  the Performance  Cycle, the  Performance Cycle and the  Grantee's
outstanding Award will be terminated with no payout  and a new Performance Cycle
containing a new Award will be started.

                           (b) If the transaction is consummated after the first
year of the Performance Cycle, the Performance
Cycle will end and the  outstanding  Award will be determined  and paid at NSI's
actual  performance  level to such date,  taking into  account  the  adjustments
provided for in Section 3.1 above and using prorated  performance  levels of the
Performance  Measure to reflect  the portion of the  Performance  Cycle that had
elapsed  as of the  date of  consummation  of the  acquisition  or  disposition.
Payment of the Award will be made as soon as practical after it is determined. A
new  Performance  Cycle will be started  to cover the  period  remaining  in the
initial  Performance  Cycle or, if that result is not  practical,  the Committee
will make an appropriate  adjustment to reflect the premature termination of the
initial Performance Cycle.

                           If, during a Performance  Cycle,  NSI  consummates an
acquisition or disposition  that is not covered  by the special   provisions  of
this  Section  3.2,  the  financial  effects of  such acquisition or disposition
shall be handled as provided in Section 3.1.

                           Any actions  under this Section 3.2 shall be taken in
accordance with the requirements of Code Section
162(m) and the regulations thereunder.

         4.       Termination of Employment.

                  4.1 In General.  Except as provided in Sections  4.2, 4.3, and
4.4  below,  in the event  that the  Grantee's  employment  terminates  during a
Performance Cycle, all unearned Aspiration Awards shall be immediately forfeited
by the Grantee.

                  4.2  Termination  of Employment Due to Death,  Disability,  or
Retirement.  In the event the  employment of the Grantee is terminated by reason
of death or Disability during a Performance Cycle, the Grantee shall be entitled
to a prorated  payout with respect to the unearned  Award.  The prorated  payout
shall be  determined  by the  Committee  based  upon the length of time that the
Grantee was actively  employed during the Performance Cycle relative to the full
<PAGE>
                                                                         Page 49
                                                             Exhibit 10(iii)A(3)


length of the Performance  Cycle;  provided,  that payment shall only be made to
the extent at the end of the Performance  Cycle the Award would have been earned
based upon the performance level achieved for the Performance Cycle (taking into
account  the  adjustment  provisions  and other  rules in Section 3 above);  and
provided,  further,  that the  performance  level used to determine the prorated
award cannot exceed 200% of the Commitment performance level.

                           In the event of Grantee's Retirement (on or after age
65), the full Award shall  continue  to be eligible for payout at the end of the
Performance  Cycle,  just as if Grantee  had remained employed for the remainder
of  the  Performance  Cycle  (including if the Grantee dies after Retirement but
before the end of the Performance  Cycle).  At the end of the Performance Cycle,
the  Committee  shall  make its  determination in the same manner as provided in
Section 3.

                           Payment of earned  Awards to  Grantee in the event of
termination  due to death,  Disability,  or Retirement shall be made at the same
time  payments  would be made to Grantee if Grantee did not terminate employment
during the Performance Cycle.

                  4.3  Change  In  Control.  Notwithstanding  anything  in  this
Agreement to the contrary,  if a Change in Control occurs during the Performance
Cycle,  then the Grantee's Award shall be determined for the  Performance  Cycle
then in progress as though the Performance Cycle had ended as of the date of the
Change in Control and the outstanding Award will be paid at the Commitment Level
Award or the actual  performance  level to such date (using,  for such  purpose,
prorated performance levels of the Performance Measure to reflect the portion of
the Performance Cycle that has elapsed as of the date of the Change in Control),
whichever provides the greater payment.  The Award determined in accordance with
the  preceding  sentence  shall be fully vested and payable  immediately  to the
Grantee.  The  Committee  shall  determine  the  amount of the Award  under this
Section 4.3, subject to the terms of this section, and no downward adjustment of
the Award which would result in reduction of the Award by more than 50% shall be
permitted.  The Award will be paid in full in cash, unless the Grantee elects to
receive one-half of the Award in Shares.  For purposes of determining the number
of Shares to be paid to the  Grantee  under this  Section  4.3,  the Fair Market
Value of a Share shall be  determined  by taking the average  closing  price per
share for the last twenty (20)  trading  days prior to the  commencement  of the
offer, transaction, or other event which resulted in a Change in Control.

                  4.4   Termination   Without  Cause.  In  the  event  Grantee's
employment  is  terminated  by the Company  without Cause more than one (1) year
after  the  commencement  of the  Performance  Cycle and prior to the end of the
Performance  Cycle,  the Grantee  shall be entitled to a prorated  payout of the
Award  based  upon the length of time that the  Grantee  was  actively  employed
during the  Performance  Cycle  relative to the full  length of the  Performance
Cycle; provided, that payment shall be made only to the extent at the end of the
Performance  Cycle the Award would have been earned  based upon the  performance
<PAGE>
Page 50
                                                             Exhibit 10(iii)A(3)


level achieved during the Performance  Cycle (taking into account the adjustment
provisions and other rules in Section 3 above); and provided,  further, that the
performance level used to determine the prorated award cannot exceed 200% of the
Commitment  performance level. Payment shall be made to Grantee at the same time
as if Grantee had not terminated employment during the Performance Cycle.

         5.       No Right to Continued Employment.

                  Nothing in this  Agreement or the Plan shall be interpreted to
confer upon the Grantee any rights with respect to  continuance of employment by
the Company,  nor shall this Agreement or the Plan interfere in any way with the
right of the Company to terminate the Grantee's employment at any time.

         6.       Nonassignment.

                  The  Grantee  shall  not have the right to  assign,  alienate,
pledge, transfer, or encumber any amounts due Grantee hereunder, and any attempt
to assign, alienate,  pledge, transfer, or encumber Grantee's rights or benefits
shall be null and void and not recognized by the Plan or the Company.

         7.       Modification of Agreement.

                  This  Agreement  may  be  modified,   amended,  suspended,  or
terminated,  and any terms or  conditions  may be waived,  but only by a written
instrument executed by the parties hereto.

         8.       Severability; Governing Law.

                  Should any  provision of this  Agreement be held by a court of
competent  jurisdiction  to be  unenforceable  or invalid  for any  reason,  the
remaining provisions of this Agreement shall not be affected by such holding and
shall continue in full force in accordance with their terms.

                  The validity, interpretation, construction, and performance of
this  Agreement  shall be governed by the laws of the State of Delaware  without
giving effect to the conflicts of laws principles thereof.

         9.       Successors in Interest.

                  This  Agreement  shall  inure to the benefit of and be binding
upon any successor to the Company.  All obligations imposed upon the Grantee and
all rights granted to the Company under this Agreement shall be binding upon the
Grantee's heirs, executors, and administrators.
<PAGE>
                                                                         Page 51
                                                             Exhibit 10(iii)A(3)


         10.      Resolution of Disputes.

                  Any dispute or  disagreement  which may arise  under,  or as a
result  of,  or in any way  relate  to,  the  interpretation,  construction,  or
application  of  this  Agreement  shall  be  determined  by the  Committee.  Any
determination  made  hereunder  shall be final,  binding,  and conclusive on the
Grantee and the Company for all purposes.

         11.      Withholding of Taxes.

                  The  Company  shall  have the right to deduct  from any amount
payable under this Agreement,  an amount equal to the federal,  state, and local
income  taxes and other  amounts as may be required  by law to be withheld  (the
"Withholding  Taxes") with respect to any such amount. In satisfaction of all or
part of the Withholding Taxes, the Grantee may make a written election (the "Tax
Election"),  which may be accepted or rejected in the discretion of the Company,
to have  withheld a portion of the Shares  issuable to him or her pursuant to an
Award, having an aggregate Fair Market Value equal to the Withholding Taxes.

         12.      Shareholder Approval.

                  The  effectiveness  of this  Agreement and of the grant of the
Award pursuant hereto is subject to the approval of the Plan by the stockholders
of NSI in accordance with the terms of the Plan.

                                            NATIONAL SERVICE INDUSTRIES, INC.



                                            By:
                                            JAMES S. BALLOUN
                                            Chairman, President and 
                                            Chief Executive Officer



                                            NSI SERVICES, L.P. (GA), Subsidiary



                                            By:
                                            JAMES S. BALLOUN
                                            Chairman, President and 
                                            Chief Executive Officer




                                            Name of Grantee:  [Grantee]

<PAGE>
Page 52
                                                             Exhibit 10(iii)A(3)

                                                                   Appendix A(1)

Aspiration Award Program Illustration - FY 1999-2001

Name:           James S. Balloun                        Division:      Corporate
Position:       Chairman & Chief Executive Officer
Salary:         $800,000

                                                  Achievement Level
                                      Threshold       Commitment      Aspiration
FY99-01 Economic Profit ($000,000)    **              **              **
Individual AAI Opportunity            $100,000        $400,000        $2,000,000


Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


                                                          Individual
                                                          Aspiration
Economic Profit (000,000)                                 Award

Threshold**                                               $  100,000

Commitment**                                              $  400,000

Aspiration**                                              $2,000,000


**Confidential  information  has been  omitted  and  filed  separately  with the
Securities and Exchange Commission.


<PAGE>

                                                                         Page 53
                                                             Exhibit 10(iii)A(3)

                                                                   Appendix A(2)

Aspiration Award Program Illustration - FY 1999-2001

Name:           Brock A. Hattox                        Division:       Corporate
Position:       EVP, Chief Financial Officer
Salary:               $380,000

                                                  Achievement Level
                                      Threshold       Commitment      Aspiration
FY99-01 Economic Profit ($000,000)    **              **              **
Individual AAI Opportunity            $45,600         $182,400        $912,000


Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


                                                          Individual
                                                          Aspiration
Economic Profit (000,000)                                 Award

Threshold**                                               $ 45,600

Commitment**                                              $182,400

Aspiration**                                              $912,000


**Confidential  information  has been  omitted  and  filed  separately  with the
Securities and Exchange Commission.


<PAGE>

Page 54
                                                             Exhibit 10(iii)A(3)

                                                                   Appendix A(3)

Aspiration Award Program Illustration - FY 1999-2001

Name:           David Levy                             Division:       Corporate
Position:       EVP, Administration & Counsel
Salary:         $365,000

                                                  Achievement Level
                                      Threshold       Commitment      Aspiration
FY99-01 Economic Profit ($000,000)    **              **              **
Individual AAI Opportunity            $43,800         $175,200        $876,000


Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


                                                          Individual
                                                          Aspiration
Economic Profit (000,000)                                 Award

Threshold**                                               $ 43,800

Commitment**                                              $175,200

Aspiration**                                              $876,000


**Confidential  information  has been  omitted  and  filed  separately  with the
Securities and Exchange Commission.


<PAGE>

                                                                         Page 55
                                                             Exhibit 10(iii)A(3)

                                                                   Appendix A(4)

Aspiration Award Program Illustration - FY 1999-2001

Name:           Stewart A. Searle                       Division:      Corporate
Position:       SVP, Corporate Development
Salary:         $240,000

                                                  Achievement Level
                                      Threshold       Commitment      Aspiration
FY99-01 Economic Profit ($000,000)    **              **              **
Individual AAI Opportunity            $28,800         $115,200        $576,000


Aspiration Award Program Opportunity

The following graph depicts the potential incentive award that would be paid out
at different levels of NSI cumulative  economic profit,  including:  a Threshold
performance level; a Commitment performance level; and an Aspiration performance
level.


                                                          Individual
                                                          Aspiration
Economic Profit (000,000)                                 Award

Threshold**                                               $ 28,800

Commitment**                                              $115,200

Aspiration**                                              $576,000


**Confidential  information  has been  omitted  and  filed  separately  with the
Securities and Exchange Commission.

<PAGE>
Page 56
                                                             Exhibit 10(iii)A(3)

                                   Appendix B

                             Aspiration Achievement
                                 Incentive Award
                               Performance Measure


PERFORMANCE MEASURE                DEFINITION


Economic Profit           Sum of the annual economic profits for the performance
                          cycle.  Annual  economic profit shall be determined as
                          follows:   Adjusted  After-Tax  Profits  (AATP)  minus
                          [Average Invested  Capital  times the Weighted Average
                          Cost of Capital (WACC)]


RELATED TERMS                      DEFINITION


Average Invested Capital
                          Average of the average beginning  and  ending Invested
                          Capital balances each month.

Adjusted After-Tax
Profit (AATP)             Adjusted Pre-Tax Profit minus Book Income Taxes.

Adjusted Pre-Tax 
Profit (APTP)
                          Income before provision for income taxes plus interest
                          expense plus implied interest on capitalized operating
                          leases.

Book Income Taxes         Reported tax rate (determined by dividing the
                          provision  for  income taxes by the income before  the
                          provision for income taxes, as reported in NSI's
                          annual financial statements) applied to APTP.

Invested Capital          [Total assets plus capitalized operating leases, less
                          short and long-term investment in tax benefits]  less
                          [non-interest bearing liabilities except for self
                          insurance reserves and deferred tax credits relating
                          to the safe harbor lease].

Weighted Average
Cost of Capital (WACC)    Ten percent(10%) will be the WACC for the Performance
                          Cycle ending August 31, 2001.

                                                                         Page 57
                                                             Exhibit 10(iii)A(4)


                                 AMENDMENT NO. 3
                                       TO
                        NATIONAL SERVICE INDUSTRIES, INC.
                            BENEFITS PROTECTION TRUST



         This  Amendment  made and  entered  into as of this 6th day of January,
1999, by and between National Service Industries,  Inc., a Delaware  Corporation
(the  "Company"),  and Wachovia  Bank,  N.A.  (formerly  Wachovia Bank and Trust
Company), as Trustee (the "Trustee");


                     W - I - T - N - E - S - S - E - T - H:


         WHEREAS,  the Company previously  established a trust arrangement known
as the National Service Industries, Inc. Benefits Protection Trust (the "Trust")
in order to ensure  that,  in the event of Change  in  Control  of the  Company,
designated  participants and their beneficiaries  receive the benefits which the
Company  and its  Affiliates  are  obligated  to  provide  pursuant  to  various
executive compensation arrangements (collectively, the "Plans"); and

         WHEREAS,  the  Company  now  desires  to amend the Trust in a number of
respects;

         NOW, THEREFORE, for and in consideration of the premises and the mutual
covenants contained herein, the parties hereto agree as follows:

                                       1.

         Section 3.4 is hereby  amended by deleting the present provision in its
entirety  and  substituting  the  following in lieu thereof:

                  "3.4 Upon the occurrence of a Threatened  Change in Control or
         a Change in  Control,  the  Company  shall  contribute  to the  Trustee
         Expense  Account  sufficient cash (i) to provide for the Litigation (as
         defined in Section  9.3 of Article 9)  expenses  of all  Plaintiffs  as
         determined  by the  Trustee,  and (ii) to pay the expenses of operating
         this Trust for twelve (12) months.  If the Company fails to deposit the
         amount in the Trust  required by this  Section 3.4 within five (5) days
         of the  occurrence  of a  Threatened  Change in  Control or a Change in
         Control, the Trustee shall commence legal action as provided in Section
         9.5."

                                       2.

         Section 4.2 is hereby amended by designating the first paragraph of the
present  section as  subparagraph  (a), by deleting the second  paragraph of the
present  section in its entirety,  and by adding the following new  subparagraph
(b) in Section 4.2:
<PAGE>
Page 58
                                                             Exhibit 10(iii)A(4)

                  "(b) Immediately upon the occurrence of a Threatened Change in
         Control or a Change in Control, the Company shall contribute sufficient
         cash to the Benefit  Account (i) to pay all  payments  and  benefits to
         which Participants would be entitled (whether payable currently or on a
         deferred  basis)  pursuant  to the terms of the Plans as of the date of
         the  Threatened  Change in Control or Change in Control and (ii) to pay
         the  additional  payments and benefits  that would be due  Participants
         under the Plans  assuming the  Participants'  employment was terminated
         involuntarily  by the Company without cause  immediately  following the
         date on which the  Threatened  Change in  Control  or Change in Control
         occurred. The amount the Company shall contribute to the Trust pursuant
         to this  subparagraph  (b) shall be  determined  by the  Trustee in its
         discretion.  If the Company fails to contribute the amount to the Trust
         required  by  this  subparagraph  (b)  within  five  (5)  days  of  the
         occurrence  of the  Threatened  Change in Control or Change in Control,
         the Trustee shall commence legal action as provided in Section 9.5.

                           During a Threatened Change in Control Period or after
         the occurrence of a Change in Control,  if the Trustee  determines that
         the funds in the  Benefit  Account  are  insufficient  to fully pay all
         payments  and  benefits in (b)(i) and (ii) above  under the Plans,  the
         Trustee shall make written demand on the Company to provide funds in an
         amount  determined  by the  Trustee in its  discretion.  If the Company
         fails to contribute this additional amount to the Trust within five (5)
         days of receipt of the  Trustee's  written  demand,  the Trustee  shall
         commence legal action as provided in Section 9.5."

                                       3.

         Section  4.3 is hereby  amended by deleting  the present section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "4.3(a)  In  addition  to  the  cash  and/or  other   property
         delivered to, and deposited with, the Trustee pursuant to Article 3 and
         Sections  4.1 and 4.2,  the  Company  may deliver to the Trustee one or
         more letters of credit  (referred to  hereinafter  as the "Letter(s) of
         Credit")  which shall (i) be  irrevocable  for a period of at least 364
         days, (ii) be renewable by the Company on substantially  the same terms
         and conditions at the end of such period unless the issuer  provides to
         the Company and the  Trustee  not less than 90 calendar  days'  written
         notice prior to the  expiration  date that any Letter(s) of Credit will
         not be renewed, and (iii) name the Trustee as beneficiary.  A Letter of
         Credit  shall  enable the Trustee to draw  directly  from the issuer of
         such  Letter of Credit,  immediately  upon notice and without any other
         requirement,  an amount  equal to the  excess of 100% of the amount the
         Trustee has demanded the Company  contribute  to the Trust  pursuant to
         Article 3 and Sections 4.1 and 4.2, as determined by the Trustee,  over
         the value of all other assets of the Trust,  subject,  however,  to the
         maximum amount of the Letters of Credit.

                  (b) The Trustee shall draw on each Letter of Credit held by it
         to the full  extent  thereof  no later  than  three (3)  business  days
         following  the  failure by the Company to  contribute  to the Trust the
         amounts  demanded by the Trustee pursuant to Article 3 and Sections 4.1
         and 4.2.
<PAGE>
                                                                         Page 59
                                                             Exhibit 10(iii)A(4)


                  (c) If the  Trustee  receives  written  notice  from an issuer
         referencing  a Letter of Credit by number which is signed by an officer
         of the issuer of such Letter of Credit, that such Letter of Credit will
         not be renewed on substantially the same terms and conditions, then the
         Trustee  shall notify the Company in writing that it has received  such
         notice.

                  (d)  Notwithstanding  (a) above, the Trustee shall not draw on
         any Letter of Credit pursuant to  subparagraph  (a), to the extent that
         the Company has  deposited  in the Trust 100% of the amount the Trustee
         has demanded the Company to contribute to the Trust pursuant to Article
         3 and Sections 4.1 and 4.2, as determined by the Trustee."

                                       4.

         Article 7 is hereby amended by redesignating the current Section 7.5 as
Section 7.6 and adding the  following  new Section 7.5:

                  "7.5     To draw upon any Letter of Credit  provided  pursuant
         to  Section  4.3  and  to  make demand upon the issuer of any Letter of
         Credit to pay amounts directly to the Trust."

                                       5.

         Section  9.4 is hereby  amended by deleting  the present section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "9.4 After a Change in  Control,  the  Trustee  shall bill the
         Company  directly,  on a  monthly  basis,  for all  fees  and  expenses
         described  in Section  10.2.  The Trustee  may  commence  legal  action
         against the  Company to recover any amount not paid within  thirty (30)
         days of the  billing  date.  If the  Company's  failure to pay causes a
         reduction  in the assets of the  Trustee  Expense  Account  contributed
         pursuant  to  Article  3 such  that  the  Trustee  Expense  Account  is
         insufficient to pay for all expenses that may be incurred in connection
         with the  Litigation,  the  Trustee  shall  commence  legal  action  as
         provided in Section 9.5."

                                       6.

         Section  9.5 is hereby  amended by deleting  the present section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "9.5 Upon the occurrence of a Threatened  Change in Control or
         after a Change in  Control,  if the Company  fails to transfer  to, and
         deposit in, the Trust the amounts  required  by Sections  3.4,  4.2 and
         9.4, (i) within five (5) days of the demand by the Trustee, the Trustee
         shall  commence  legal action to compel the Company to pay such amounts
         to the Trust  and (ii) the  Company  shall be  required  to  contribute
         within 10 days of commencement  of such action an additional  amount to
         the Trust to pay for the costs and expenses,  including  legal fees, of
         such  action.  The Trustee  shall have the power and  authority to hire
         legal  counsel of its choice to pursue  such legal  action  against the
         Company  and the  costs of such  legal  counsel  shall be paid from the
         Trust."
<PAGE>
Page 60
                                                             Exhibit 10(iii)A(4)
                                       7.

         Article 12 is hereby amended by adding the following new Section 12.3.

                  "12.3  Nothing in this Article 12 shall require the Company to
         indemnify  the  Trustee  with  respect  to any  Letter  of  Credit  (as
         described in Section 4.3) which the Trustee or any  affiliate may issue
         in its commercial capacity,  nor may any assets of the Trust be used to
         repay the  Trustee or any  affiliate  for  amounts  the  Trustee or any
         affiliate may pay pursuant to any Letter of Credit."

                                       8.

         Article 13 is hereby  amended by adding the  following  sentence to the
end of the present Article:

                  "The  provisions of this Article 13 shall not limit in any way
         the  obligations and  responsibilities  of the Trustee or any affiliate
         pursuant to a Letter of Credit (as  described  in Section  4.3) and the
         rights of the  Trustee to draw upon any Letter of Credit  issued by the
         Trustee  or any  affiliate  shall  be as  provided  in such  Letter  of
         Credit."

                                       9.

         Section 15.4 is hereby amended by deleting the present provision in its
entirety  and  substituting  the  following in lieu thereof:

               "15.4   Until   written   notice   is  given  to  the   contrary,
          communications to the Trustee shall be sent to it at its office at 301
          N. Main Street,  P.O. Box 3099,  Winston-Salem,  North Carolina 27150,
          Attention: Mr. John N. Smith, facsimile 336-770-4059,  copy to Mr. Joe
          Long, Trust Counsel (or such other individuals as delegated in writing
          by Messrs. Smith or Long); communications to the Company shall be sent
          to it at its office at 1420 Peachtree Street, N.E., Atlanta,  Georgia,
          Attention: David Levy, facsimile 404-853-1015,  with a copy to William
          J. Vesely, Jr., Kilpatrick Stockton LLP, facsimile 404-815-6555."

                                      10.

         Section 17.3 is hereby  amended by adding the following  after the word
"thereto" in the fourth line of the present section:

                  ", including all rights under any Letters of Credit,"
<PAGE>
                                                                         Page 61
                                                             Exhibit 10(iii)A(4)

                                      11.

         Schedule 1  is  hereby  amended  by  substituting a revised Schedule 1,
dated January 6, 1999, which is attached hereto and made a part hereof.

                                      12.

         The within and foregoing  amendments to the Trust shall be effective as
of January 6, 1999.  Except as hereby  modified,  the Trust shall remain in full
force and effect.

         IN WITNESS WHEREOF, the parties hereto have executed this Amendment No.
3 as of the day and year first written above.

                                               NATIONAL SERVICE INDUSTRIES, INC.



                                               By/s/ James S. Balloun
                                               James S. Balloun
                                               Chairman, President and
                                               Chief Executive Officer



                                                WACHOVIA BANK N.A., AS TRUSTEE



                                                By /s/Jane B. Fisher

                                                Name: Jane B. Fisher

                                                Title: Senior Vice President




<PAGE>
Page 62
                                                             Exhibit 10(iii)A(4)



         The undersigned Affiliates of the Corporation hereby consent to, and 
agree to be bound by, this Amendment No. 3 to the Trust.

         This the 6th day of January, 1999.

                                               NATIONAL SERVICE INDUSTRIES, INC.
                                               (Georgia)



                                               By /s/ James S. Balloun
                                               James S. Balloun, President



                                               NSI ENTERPRISES, INC.



                                               By /s/ James S. Balloun
                                               James S. Balloun, President



                                               ZEP MANUFACTURING COMPANY



                                               By /s/ Glen D. Reed
                                               Glen D. Reed, President



                                               NSI SERVICES, L.P.



                                               By /s/ James S. Balloun
                                               James S. Balloun, President



                                                                         Page 63
                                                             Exhibit 10(iii)A(5)


                                 AMENDMENT NO. 2
                                       TO
                        NATIONAL SERVICE INDUSTRIES, INC.
                            EXECUTIVE BENEFITS TRUST


         This  Amendment  made and  entered  into as of this 6th day of January,
1999, by and between National Service Industries,  Inc., a Delaware  Corporation
(the  "Company"),  and Wachovia  Bank,  N.A.  (formerly  Wachovia Bank and Trust
Company), as Trustee (the "Trustee");


                     W - I - T - N - E - S - S - E - T - H:


         WHEREAS,  the Company previously  established a trust arrangement known
as the National Service Industries,  Inc. Executive Benefits Trust (the "Trust")
in order to ensure  that,  in the event of Change  in  Control  of the  Company,
designated  participants and their beneficiaries  receive the benefits which the
Company  and its  Affiliates  are  obligated  to  provide  pursuant  to  various
executive compensation arrangements (collectively, the "Plans"); and

         WHEREAS, the Company now desires to amend the Trust in a number of 
respects;

         NOW, THEREFORE, for and in consideration of the premises and the mutual
covenants contained herein, the parties hereto agree as follows:

                                       1.

         Section 2.4 is hereby  amended by adding the  following  after the word
"securities" in the third line of the present section:

                  ", and all rights under any Letters of Credit,"

                                       2.

         Section 3.2 is hereby amended by adding the following to the end of the
present section:

                  "If the  Company  fails to  deposit  the  amount  in the Trust
         required by this Section 3.2 within  fifteen (15) days of the Trustee's
         written demand,  the Trustee shall commence legal action as provided in
         Section 9.4."
<PAGE>
Page 64
                                                             Exhibit 10(iii)A(5)

                                       3.

         Section 4.1 is hereby  amended by deleting the present  section  in its
entirety,  and by  substituting  the following in lieu thereof:

                  "4.1  Immediately  upon the occurrence of a Change in Control,
         the Company shall contribute  sufficient cash or marketable  securities
         to the Benefit Account in an amount equal to the difference between the
         assets  transferred  to this Trust  pursuant  to the  Transfer  and the
         amount  necessary  (i)  to pay  all  payments  and  benefits  to  which
         Participants  would be  entitled  (whether  payable  currently  or on a
         deferred basis)  pursuant to the terms of the  Transferred  Plans as of
         the  date of the  Change  in  Control  and  (ii) to pay the  additional
         payments  and  benefits  that  would  be  due  Participants  under  the
         Transferred Plans assuming the Participants' employment were terminated
         involuntarily  by the Company without cause  immediately  following the
         date on which the Change in Control  occurred.  The amount the  Company
         shall  contribute  to the Trust  pursuant to this  Section 4.1 shall be
         determined  by the Trustee in its  discretion.  If the Company fails to
         contribute  the amount to the Trust required by this Section 4.1 within
         five (5) days of the  occurrence of the Change in Control,  the Trustee
         shall  commence  legal action as provided in Section 9.4. Upon a Change
         in Control, this Trustee will have possession and control of the assets
         transferred  (together  with any other assets) of this Trust and all of
         the income therefrom to hold, administer and dispose of the same on the
         terms and conditions set forth herein on behalf of the Participants and
         their beneficiaries."

                                       4.

         Section  4.3 is hereby  amended by deleting  the present section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "4.3  After  the  occurrence  of a Change in  Control,  if the
         Trustee determines that the funds in the Benefit Account (including any
         Sub-Account)  are  insufficient  to fully  pay all  benefits  under the
         Transferred  Plans as described in Section 4.1 and any taxes imposed or
         levied  with  respect to the assets  and/or  income of this  Trust,  as
         provided  under Section 10.1 of Article 10, the Trustee with respect to
         the Benefit  Account shall,  and with respect to any  Sub-Account  may,
         make a written  demand on the  Company  to  provide  funds in an amount
         determined  at least  quarterly by the Trustee in its  discretion.  The
         Company  shall  transfer  such funds within  fifteen (15) days from the
         time the written demand is mailed.  If the Trustee fails to deposit the
         amounts in the Trust  required by this Section 4.3 within  fifteen (15)
         days of the Trustee's written demand,  the Trustee shall commence legal
         action as provided in Section 9.4."

<PAGE>
                                                                         Page 65
                                                             Exhibit 10(iii)A(5)
                                       5.

         Article 4 is hereby  amended by adding the following new Section 4.4 to
the present Article:

                  "4.4(a)  In  addition  to  the  cash  and/or  other   property
         delivered to, and deposited with, the Trustee pursuant to Article 3 and
         Sections  4.1,  4.2 and 4.3, the Company may deliver to the Trustee one
         or more letters of credit (referred to hereinafter as the "Letter(s) of
         Credit")  which shall (i) be  irrevocable  for a period of at least 364
         days, (ii) be renewable by the Company on substantially  the same terms
         and conditions at the end of such period unless the issuer  provides to
         the Company and the  Trustee  not less than 90 calendar  days'  written
         notice prior to the  expiration  date that any Letter(s) of Credit will
         not be renewed, and (iii) name the Trustee as beneficiary.  A Letter of
         Credit  shall  enable the Trustee to draw  directly  from the issuer of
         such  Letter of Credit,  immediately  upon notice and without any other
         requirement,  an amount  equal to the  excess of 100% of the amount the
         Trustee has demanded the Company  contribute  to the Trust  pursuant to
         Article 3 and Sections  4.1, 4.2 and 4.3, as determined by the Trustee,
         over the value of all other assets of the Trust,  subject,  however, to
         the maximum amount of the Letters of Credit.

                  (b) The Trustee shall draw on each Letter of Credit held by it
         to the full  extent  thereof  no later  than  three (3)  business  days
         following  the  failure by the Company to  contribute  to the Trust the
         amounts demanded by the Trustee pursuant to Article 3 and Sections 4.1,
         4.2 and 4.3.

                  (c) If the  Trustee  receives  written  notice  from an issuer
         referencing  a Letter of Credit by number which is signed by an officer
         of the issuer of such Letter of Credit, that such Letter of Credit will
         not be renewed on substantially the same terms and conditions, then the
         Trustee  shall notify the Company in writing that it has received  such
         notice.

                  (d)  Notwithstanding  (a) above, the Trustee shall not draw on
         any Letter of Credit pursuant to  subparagraph  (a), to the extent that
         the Company has  deposited  in the Trust 100% of the amount the Trustee
         has demanded the Company to contribute to the Trust pursuant to Article
         3 and Sections 4.1, 4.2 and 4.3, as determined by the Trustee."

                                       6.

         Article 7 is hereby  amended by redesignating  the current  Section 7.8
as Section 7.9 and adding the  following  new Section 7.8:

                  "7.8     To draw upon any Letter of Credit  provided  pursuant
to Section 4.4 and to make demand upon the issuer of any Letter of Credit to pay
amounts directly to the Trust."
<PAGE>
Page 66
                                                             Exhibit 10(iii)A(5)

                                       7.

         Section  9.3 is hereby  amended by deleting  the present section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "9.3 After a Change in  Control,  the  Trustee  shall bill the
         Company  directly,  on a  monthly  basis,  for all  fees  and  expenses
         described  in Section  10.2.  If the Company  fails to pay such amounts
         within  thirty (30) days,  the Trustee shall  commence  legal action as
         provided in Section 9.4."

                                       8.

         Section  9.4 is hereby  amended by deleting the present  section in its
entirety  and  substituting  the  following  in lieu thereof:

                  "9.4  After a  Change  in  Control,  if the  Company  fails to
         transfer to, and deposit in, the Trust the amounts required by Articles
         3 and 4, and Sections 9.3 and 10.1,  within the time period demanded by
         the  Trustee,  the Trustee  shall  commence  legal action to compel the
         Company to pay such amounts to the Trust, and (ii) the Company shall be
         required to contribute within 10 days of commencement of such action an
         additional  amount  to the  Trust to pay for the  costs  and  expenses,
         including legal fees, of such action.  The Trustee shall have the power
         and  authority to hire legal counsel of its choice to pursue such legal
         action against the Company and the costs of such legal counsel shall be
         paid from the Trust."

                                       9.

         Article 12 is hereby amended by adding the following new Section 12.3.

                  "12.3  Nothing in this Article 12 shall require the Company to
         indemnify  the  Trustee  with  respect  to any  Letter  of  Credit  (as
         described in Section 4.4) which the Trustee or any  affiliate may issue
         in its commercial capacity,  nor may any assets of the Trust be used to
         repay the  Trustee or any  affiliate  for  amounts  the  Trustee or any
         affiliate may pay pursuant to any Letter of Credit."

                                       10.

         Article 13 is hereby  amended by adding the  following  sentence to the
end of the present Article:

                  "The  provisions of this Article 13 shall not limit in any way
         the  obligations and  responsibilities  of the Trustee or any affiliate
         pursuant to a Letter of Credit (as  described  in Section  4.4) and the
         rights of the  Trustee to draw upon any Letter of Credit  issued by the
         Trustee  or any  affiliate  shall  be as  provided  in such  Letter  of
         Credit."

<PAGE>
                                                                         Page 67
                                                             Exhibit 10(iii)A(5)
                                       11.

         Section 15.4 is hereby amended by deleting the present provision in its
entirety  and  substituting  the  following in lieu thereof:

                  "15.4    Until  written  notice is given to the  contrary,
         communications  to the Trustee shall be sent to it at its office at 301
         N. Main  Street,  P.O.  Box 3099, Winston-Salem, North  Carolina 27150,
         Attention:  Mr. John N. Smith,  III, facsimile  336-770-4059,  copy  to
         Mr. Joe Long,  Trust Counsel (or such other  individuals  as  delegated
         in  writing  by Messrs. Smith or Long);  communications  to the Company
         shall  be  sent  to it at its office at 1420  Peachtree  Street,  N.E.,
         Atlanta, Georgia,  Attention: David Levy, facsimile 404-853-1015,  with
         a copy to William J. Vesely,  Jr.,  Kilpatrick Stockton LLP, facsimile 
         404-815-6555."

                                       12.

         Schedule 1 is hereby  amended by  substituting  a revised  Schedule  1,
dated  January 6, 1999,  which is attached  hereto and made a part  hereof.  The
within and foregoing amendments to the Trust shall be effective as of January 6,
1999.  Except  as hereby  modified,  the Trust  shall  remain in full  force and
effect.

         IN WITNESS WHEREOF, the parties hereto have executed this Amendment No.
2 as of the day and year first written above.

                                               NATIONAL SERVICE INDUSTRIES, INC.



                                               By/s/ James S. Balloun
                                               James S. Balloun
                                               Chairman, President and
                                               Chief Executive Officer



                                               WACHOVIA BANK N.A., AS TRUSTEE



                                               By /s/ Jane B. Fisher

                                               Name: Jane B. Fisher

                                               Title: Senior Vice President

<PAGE>
Page 68
                                                             Exhibit 10(iii)A(5)


         The undersigned Affiliates of the  Corporation  hereby  consent to, and
agree to be bound by, this  Amendment  No. 2 to the Trust.

         This the 6th day of January, 1999.

                                               NATIONAL SERVICE INDUSTRIES, INC.
                                               (Georgia)



                                               By /s/ James S. Balloun
                                               James S. Balloun, President
                                               NSI ENTERPRISES, INC.



                                               By /s/ James S. Balloun
                                               James S. Balloun, President



                                               ZEP MANUFACTURING COMPANY



                                               By /s/ Glen D. Reed
                                               Glen D. Reed, President



                                               NSI SERVICES, L.P.



                                               By /s/ James S. Balloun
                                               James S. Balloun, President



                                                                         Page 69
                                                                      Exhibit 12


                       National Service Industries, Inc.

                       Ratio of Earnings to Fixed Charges


                                          Three Months Ended        Year Ended
                                             November 30             August 31
                                           1998        1997             1998    
                                          ------------------       -------------
Earnings:
   Income before taxes on income          40,930      42,355          173,121
   Fixed charges                           4,000       2,355           11,343
                                          ------------------       -------------
                                          44,930      44,710          184,464  
Fixed Charges: 
   Interest Expense                        2,885       1,335            7,264
   Interest factor related to rentals      1,115       1,020            4,079
                                          ------------------       -------------
    Total fixed charges                    4,000       2,355           11,343
                                          ------------------       -------------
Ratio of Earnings to Fixed Charges          11.2        19.0             16.3
                                          ==================       =============

<TABLE> <S> <C>


<ARTICLE>               5
<LEGEND>

Page 70
                                                                      Exhibit 27

                             Financial Data Schedule
                         Quarter Ended November 30, 1998
                  Pursuant to Section 601(c) of Regulation S-K


This schedule  contains summary  financial  information  extracted from National
Service Industries,  Inc. consolidated balance sheet as of November 30, 1998 and
the  consolidated  statement of income for the three  months ended  November 30,
1998,  and  is  qualified  in  its  entirety  by  reference  to  such  financial
statements.

</LEGEND>
       
 <S>                         <C>
<PERIOD-TYPE>                      3-MOS
<FISCAL-YEAR-END>              AUG-31-1998
<PERIOD-START>                 SEP-01-1998
<PERIOD-END>                   NOV-30-1998
<CASH>                            32,041
<SECURITIES>                           0
<RECEIVABLES>                    312,173
<ALLOWANCES>                       5,910
<INVENTORY>                      219,633
<CURRENT-ASSETS>                 643,005
<PP&E>                           668,529
<DEPRECIATION>                   392,449
<TOTAL-ASSETS>                 1,072,133
<CURRENT-LIABILITIES>            247,351
<BONDS>                          106,074
                  0
                            0
<COMMON>                          57,919
<OTHER-SE>                       528,597
<TOTAL-LIABILITY-AND-EQUITY>   1,072,133
<SALES>                          443,457
<TOTAL-REVENUES>                 518,926
<CGS>                            266,996
<TOTAL-COSTS>                    310,733
<OTHER-EXPENSES>                 162,948
<LOSS-PROVISION>                   1,430
<INTEREST-EXPENSE>                 2,885
<INCOME-PRETAX>                   40,930
<INCOME-TAX>                      15,226
<INCOME-CONTINUING>               25,704
<DISCONTINUED>                         0
<EXTRAORDINARY>                        0
<CHANGES>                              0
<NET-INCOME>                      25,704
<EPS-PRIMARY>                       0.62
<EPS-DILUTED>                       0.62
        

</TABLE>


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