NATIONAL SERVICE INDUSTRIES INC
10-Q, 2000-07-14
ELECTRIC LIGHTING & WIRING EQUIPMENT
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                                                                    Page 1 of 53
                                                    Index to Exhibits on Page 15

                                  UNITED STATES

                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 10-Q
(Mark One)

[X]          QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended May 31, 2000.

                                       OR

[  ]         TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________________ to ____________________.

Commission file number 1-3208.

                        NATIONAL SERVICE INDUSTRIES, INC.
             (Exact name of registrant as specified in its charter)

          Delaware                                      58-0364900
(State or other jurisdiction of          (I.R.S. Employer Identification Number)
 incorporation or organization)

        1420 Peachtree Street, N.E., Atlanta, Georgia 30309-3002
           (Address of principal executive offices)   (ZipCode)

                                 (404) 853-1000
              (Registrant's telephone number, including area code)

                                      None
              (Former Name, Former Address and Former Fiscal Year,
                         if Changed Since Last Report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                Yes [ X ] No [ ]

Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest practicable date.

Common Stock - $1.00 Par Value - 40,778,623 shares as of June 30, 2000


<PAGE>
Page 2
<TABLE>
<CAPTION>

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

                                      INDEX



                                                                                                      Page No.
                                                                                                  -----------------
<S>                                                                                               <C>

PART I.  FINANCIAL INFORMATION

          ITEM 1.  FINANCIAL STATEMENTS

                   CONSOLIDATED BALANCE SHEETS -
                   MAY 31, 2000 AND AUGUST 31, 1999                                                      3

                   CONSOLIDATED STATEMENTS OF INCOME -
                   THREE  MONTHS AND NINE MONTHS ENDED MAY 31, 2000 AND 1999
                                                                                                         4
                   CONSOLIDATED STATEMENTS OF CASH FLOWS -
                   NINE MONTHS ENDED MAY 31, 2000 AND 1999                                               5

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS                                           6-9

          ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                   CONDITION AND RESULTS OF OPERATIONS                                                 10-12

          ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT
                   MARKET RISK                                                                           12

PART II.  OTHER INFORMATION

          ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K                                                      13

SIGNATURES                                                                                               14

EXHIBIT INDEX                                                                                            15

</TABLE>



<PAGE>
                                                                          Page 3

<TABLE>
<CAPTION>


               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES
                     CONSOLIDATED BALANCE SHEETS (Unaudited)
                 (In thousands, except share and per-share data)
                                                                                             May 31,         August 31,
                                                                                              2000              1999
                                                                                        ------------------ ---------------
<S>                                                                                     <C>                <C>
Assets
Current Assets:
      Cash and cash equivalents                                                                $    1,489      $    2,254
      Receivables, less reserves for doubtful accounts of $7,867 at May 31,
                 2000 and $6,306 at August 31, 1999                                               385,139         382,188
      Inventories, at the lower of cost (on a first-in, first-out basis) or market                264,417         218,191
      Linens in service, net of amortization                                                       57,130          58,875
      Deferred income taxes                                                                         8,095          10,271
      Prepayments                                                                                  12,961           8,634
                                                                                        ------------------ ---------------
           Total Current Assets                                                                   729,231         680,413
                                                                                        ------------------ ---------------

Property, Plant, and Equipment, at cost:
      Land                                                                                         28,216          25,764
      Buildings and leasehold improvements                                                        202,032         186,776
      Machinery and equipment                                                                     632,337         587,719
                                                                                        ------------------ ---------------
           Total Property, Plant, and Equipment                                                   862,585         800,259
      Less-Accumulated depreciation and amortization                                              450,876         417,946
                                                                                        ------------------ ---------------
           Property, Plant, and Equipment-net                                                     411,709         382,313
                                                                                        ------------------ ---------------

Other Assets:
      Goodwill and other intangibles                                                              539,932         551,995
      Other                                                                                        81,924          81,068
                                                                                        ------------------ ---------------
           Total Other Assets                                                                     621,856         633,063
                                                                                        ------------------ ---------------
                Total Assets                                                                   $1,762,796      $1,695,789
                                                                                        ================== ===============

Liabilities and Stockholders' Equity
Current Liabilities:
      Current maturities of long-term debt                                                     $      262      $      368
      Commercial paper, short-term                                                                200,178         102,539
      Notes payable                                                                                11,242          11,471
      Accounts payable                                                                            119,428         128,122
      Accrued salaries, commissions, and bonuses                                                   48,277          65,458
      Current portion of self-insurance reserves                                                    7,956           8,785
      Accrued taxes payable                                                                             -          12,203
      Other accrued liabilities                                                                    80,919          94,939
                                                                                        ------------------ ---------------
           Total Current Liabilities                                                              468,262         423,885
                                                                                        ------------------ ---------------

Long-Term Debt, less current maturities                                                           433,778         435,199
                                                                                        ------------------ ---------------
Deferred Income Taxes                                                                              92,353          95,557
                                                                                        ------------------ ---------------
Self-Insurance Reserves, less current portion                                                      37,540          38,828
                                                                                        ------------------ ---------------
Other Long-Term Liabilities                                                                        83,098          86,446
                                                                                        ------------------ ---------------

Stockholders' Equity:
      Series A participating  preferred stock, $.05 stated value, 500,000 shares
           authorized, none issued
      Preferred  stock,  no par value,  500,000 shares  authorized,  none issued
      Common stock,  $1 par value,  120,000,000  shares  authorized,  57,918,978
           shares issued                                                                           57,919          57,919
      Paid-in capital                                                                              30,083          29,055
      Retained earnings                                                                         1,002,021         976,461
      Accumulated other comprehensive income items                                                (11,701)         (9,326)
                                                                                        ------------------ ---------------
                                                                                                1,078,322       1,054,109
      Less-Treasury stock, at cost (17,140,355 shares at May 31, 2000 and
           17,449,752 shares at August 31, 1999)                                                  430,557         438,235
                                                                                        ------------------ ---------------
         Total Stockholders' Equity                                                               647,765         615,874
                                                                                        ------------------ ---------------
                Total Liabilities and Stockholders' Equity                                     $1,762,796      $1,695,789
                                                                                        ================== ===============
</TABLE>

The accompanying notes to consolidated financial statements are an integral part
of these statements.


<PAGE>
Page 4

<TABLE>
<CAPTION>

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES
                  CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
                      (In thousands, except per-share data)


                                                          THREE MONTHS ENDED                NINE MONTHS ENDED
                                                                MAY 31                           MAY 31
                                                     ------------------------------   -----------------------------
                                                         2000            1999             2000           1999
                                                     -------------- ---------------   -------------- --------------

<S>                                                  <C>            <C>               <C>            <C>
Sales and Service Revenues:
      Net sales of products                            $   562,000      $  489,787       $1,632,288     $1,369,808
      Service revenues                                      83,040          80,051          238,175        229,315
                                                     -------------- ---------------   -------------- --------------
           Total Revenues                                  645,040         569,838        1,870,463      1,599,123
                                                     -------------- ---------------   -------------- --------------

Costs and Expenses:
      Cost of products sold                                340,788         301,328          987,925        836,864
      Cost of services                                      46,070          39,661          136,009        118,565
      Selling and administrative expenses                  208,175         178,706          594,889        514,656
      Interest expense, net                                 11,678           3,340           32,191          8,219
      Gain on sale of businesses                                 -          (2,303)            (356)        (5,814)
      Restructuring expense, asset impairments, and
          other charges                                          -               -                -         (2,216)
      Other expense (income), net                            4,379             471           12,873           (143)
                                                     -------------- ---------------   -------------- --------------
           Total Costs and Expenses                        611,090         521,203        1,763,531      1,470,131
                                                     -------------- ---------------   -------------- --------------

Income before Provision for Income Taxes                    33,950          48,635          106,932        128,992

Provision for Income Taxes                                  13,174          18,094           41,490         47,985
                                                     -------------- ---------------   -------------- --------------

Net Income                                             $    20,776      $   30,541       $   65,442     $   81,007
                                                     ============== ===============   ============== ==============

Per Share:
      Basic Earnings per Share                         $       .51      $      .75       $     1.61     $     1.97
                                                     ============== ===============   ============== ==============
      Basic Weighted Average Number of Shares
          Outstanding                                       40,752          40,654           40,677         41,030
                                                     ============== ===============   ============== ==============

      Diluted Earnings per Share                       $       .51      $      .75       $     1.61     $     1.97
                                                     ============== ===============   ============== ==============
      Diluted Weighted Average Number of Shares
          Outstanding                                       40,756          40,851           40,711         41,221
                                                     ============== ===============   ============== ==============

</TABLE>












The accompanying notes to consolidated financial statements are an integral part
of these statements.



<PAGE>
                                                                          Page 5

<TABLE>
<CAPTION>

               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES
                CONCOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
                                 (In thousands)
                                                                                                      NINE MONTHS ENDED
                                                                                                -------------------------------
                                                                                                            MAY 31
                                                                                                -------------------------------
                                                                                                    2000             1999
                                                                                                --------------   --------------

<S>                                                                                             <C>              <C>
Cash Provided by (Used for) Operating Activities
      Net income                                                                                    $  65,442       $  81,007
      Adjustments  to  reconcile  net income to net cash  provided by (used for)
           operating activities:
           Depreciation and amortization                                                               63,875          44,033
           Provision for losses on accounts receivable                                                  3,520           2,762
           Gain on the sale of property, plant, and equipment                                          (1,198)         (1,164)
           Gain on the sale of business                                                                  (356)         (5,814)
           Restructuring expense, asset impairments, and other charges                                      -          (2,216)
           Change in noncurrent deferred income taxes                                                    (914)            727
           Change in assets and liabilities net of effect of acquisitions and divestitures-
                Receivables                                                                            (4,021)        (15,781)
                Inventories and linens in service, net                                                (44,493)          6,085
                Deferred income taxes                                                                   2,732           6,998
                Prepayments and other                                                                  (2,883)         (1,552)
                Accounts payable and accrued liabilities                                              (37,070)         (8,141)
                Self-insurance reserves and other long-term liabilities                                (2,883)          8,087
                                                                                                --------------   -------------
                      Net Cash Provided by Operating Activities                                        41,751         115,031
                                                                                                --------------   -------------

Cash Provided by (Used for) Investing Activities
      Purchases of property, plant, and equipment                                                     (78,793)        (48,298)
      Sale of property, plant, and equipment                                                            3,287           3,487
      Sale of businesses                                                                                    -           3,767
      Acquisitions                                                                                    (21,550)        (62,881)
      Change in other assets                                                                           (3,660)         (1,299)
                                                                                                --------------   -------------
           Net Cash Used for Investing Activities                                                    (100,716)       (105,224)
                                                                                                --------------   -------------

Cash Provided by (Used for) Financing Activities
      Borrowings (repayments) of  notes payable, net                                                     (229)          3,343
      Issuances of commercial paper, net (less than 90 days)                                           93,699               -
      Issuances of commercial paper (greater than 90 days)                                            186,024               -
      Repayments of commercial paper (greater than 90 days)                                          (182,750)              -
      Borrowings of long-term debt                                                                          -         187,582
      Repayments of long-term debt                                                                       (861)        (80,044)
      Treasury stock transactions, net                                                                  3,039         (38,293)
      Cash dividends paid                                                                             (39,884)        (38,913)
                                                                                                --------------   -------------
           Net Cash Provided by Financing Activities                                                   59,038          33,675
                                                                                                --------------   -------------

Effect of Exchange Rate Changes on Cash                                                                  (838)            265
                                                                                                --------------   -------------

Net Change in Cash and Cash Equivalents                                                                  (765)         43,747

Cash and Cash Equivalents at Beginning of Period                                                        2,254          19,146
                                                                                                --------------   -------------

Cash and Cash Equivalents at End of Period                                                          $   1,489       $  62,893
                                                                                                ==============   =============

Supplemental Cash Flow Information:
      Income taxes paid during the period                                                           $  53,801       $  37,888
      Interest paid during the period                                                                  28,309           9,940

Noncash Investing and Financing Activities:
      Treasury shares issued under long-term incentive plan                                         $   5,667               -
      Noncash aspects of sale of businesses--
                 Receivables recorded                                                                       -       $     396
                 Liabilities assumed                                                                        -             326
      Noncash aspects of acquisitions--
           Liabilities assumed or incurred                                                          $   1,219       $  15,574
           Treasury stock issued                                                                            -             845
</TABLE>

The accompanying notes to consolidated financial statements are an integral part
of these statements.



<PAGE>
Page 6


               NATIONAL SERVICE INDUSTRIES, INC. AND SUBSIDIARIES

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
                 (In thousands, except share and per-share data)

1.    BASIS OF PRESENTATION

The interim consolidated financial statements included herein have been prepared
by the company without audit and the condensed  consolidated balance sheet as of
August 31, 1999 has been  derived  from  audited  statements.  These  statements
reflect all adjustments,  all of which are of a normal,  recurring nature, which
are, in the opinion of management,  necessary to present fairly the consolidated
financial  position as of May 31, 2000, the  consolidated  results of operations
for the three and nine months ended May 31, 2000 and 1999, and the  consolidated
cash  flows  for  the  nine  months  ended  May  31,  2000  and  1999.   Certain
reclassifications  have been made to the prior year's  financial  statements  to
conform to the current year's  presentation.  Certain  information  and footnote
disclosures  normally  included in financial  statements  prepared in accordance
with generally  accepted  accounting  principles have been condensed or omitted.
The company  believes that the  disclosures are adequate to make the information
presented not  misleading.  It is suggested that these  financial  statements be
read in conjunction with the financial  statements and notes thereto included in
the  company's  Annual  Report on Form 10-K for the fiscal year ended August 31,
1999.

The results of  operations  for the three and nine months ended May 31, 2000 are
not  necessarily  indicative  of the results to be expected  for the full fiscal
year  because the  company's  revenues  and income are  generally  higher in the
second  half of its  fiscal  year and  because  of the  uncertainty  of  general
business conditions.

2.    ACCOUNTING STANDARDS YET TO BE ADOPTED

Statement of Financial Accounting Standards ("SFAS") No. 133 (as amended by SFAS
No. 138),  "Accounting for Derivative  Instruments and Hedging  Activities," was
issued in June of 1998 and is effective for all fiscal  quarters of fiscal years
beginning  after June 15,  2000.  The  company  will adopt SFAS 133 in the first
quarter  of  fiscal  2001 and is in the  process  of  evaluating  the  impact of
adoption on the  Consolidated  Balance  Sheets and  Consolidated  Statements  of
Income.

3.    BUSINESS SEGMENT INFORMATION
<TABLE>
<CAPTION>

                                                                               Depreciation      Capital
                                                  Sales and     Operating          and        Expenditures
                                                   Service        Profit       Amortization     Including
Nine Months Ended May 31, 2000                     Revenues       (Loss)         Expense      Acquisitions
                                                 ------------- ------------- --------------- --------------
<S>                                                <C>           <C>                <C>           <C>
Lighting Equipment                                 $1,093,469    $   92,187         $36,630       $ 58,279
Chemical                                              373,153        34,644           8,290          4,254
Textile Rental                                        238,175        19,410          11,525         20,526
Envelope                                              165,666         6,185           5,714         15,240
                                                 ------------- ------------- --------------- --------------
                                                    1,870,463       152,426          62,159         98,299
Corporate                                                           (13,303)          1,716          2,044
Interest expense, net                                               (32,191)
                                                 ------------- ------------- --------------- --------------
Total                                              $1,870,463    $  106,932         $63,875       $100,343
                                                 ============= ============= =============== ==============
</TABLE>
<TABLE>
<CAPTION>

                                                                               Depreciation      Capital
                                                  Sales and     Operating          and        Expenditures
                                                   Service        Profit       Amortization     Including
Nine Months Ended May 31, 1999                     Revenues       (Loss)         Expense      Acquisitions
                                                 ------------- ------------- --------------- --------------
<S>                                                <C>           <C>                <C>           <C>
Lighting Equipment                                 $  862,857    $   82,270         $19,553       $ 67,076
Chemical                                              360,670        29,756           7,562          8,160
Textile Rental                                        229,315        26,146          10,862         11,955
Envelope                                              146,281        11,054           4,535         23,592
                                                 ------------- ------------- --------------- --------------
                                                    1,599,123       149,226          42,512        110,783
Corporate                                                           (12,015)          1,521            396
Interest expense, net                                                (8,219)
                                                 ------------- ------------- --------------- --------------
Total                                              $1,599,123    $  128,992         $44,033       $111,179
                                                 ============= ============= =============== ==============
</TABLE>


<PAGE>
                                                                          Page 7

<TABLE>
<CAPTION>

                                                                               Depreciation      Capital
                                                  Sales and     Operating          and        Expenditures
                                                   Service        Profit       Amortization     Including
Three Months Ended May 31, 2000                    Revenues       (Loss)         Expense      Acquisitions
                                                 ------------- ------------- --------------- --------------
<S>                                                <C>           <C>                <C>           <C>
Lighting Equipment                                 $  371,778    $   27,887         $11,984       $ 17,669
Chemical                                              133,645        14,550           2,780          2,003
Textile Rental                                         83,040         7,976           3,969          5,502
Envelope                                               56,577           662           2,066          6,026
                                                 ------------- ------------- --------------- --------------
                                                      645,040        51,075          20,799         31,200
Corporate                                                            (5,447)            583            167
Interest expense, net                                               (11,678)
                                                 ------------- ------------- --------------- --------------
Total                                              $  645,040    $   33,950         $21,382       $ 31,367
                                                 ============= ============= =============== ==============
</TABLE>
<TABLE>
<CAPTION>

                                                                               Depreciation      Capital
                                                  Sales and     Operating          and        Expenditures
                                                   Service        Profit       Amortization     Including
Three Months Ended May 31, 1999                    Revenues       (Loss)         Expense      Acquisitions
                                                 ------------- ------------- --------------- --------------
<S>                                                <C>           <C>                <C>           <C>
Lighting Equipment                                 $  306,192    $   28,957         $ 6,642       $ 27,335
Chemical                                              127,230        11,495           2,586          3,837
Textile Rental                                         80,051        10,212           3,597          2,659
Envelope                                               56,365         4,400           1,713          6,081
                                                 ------------- ------------- --------------- --------------
                                                      569,838        55,064          14,538         39,912
Corporate                                                            (3,089)            507             60
Interest expense, net                                                (3,340)
                                                 ------------- ------------- --------------- --------------
Total                                              $  569,838    $   48,635         $15,045       $ 39,972
                                                 ============= ============= =============== ==============
</TABLE>


                                     Identifiable Assets
                            May 31, 2000           August 31, 1999
                          ---------------         -----------------
Lighting Equipment          $1,093,127                $1,073,936
Chemical                       245,159                   233,461
Textile Rental                 219,972                   203,509
Envelope                       150,714                   139,755
                          ---------------         -----------------
Subtotal                     1,708,972                 1,650,661
Corporate                       53,824                    45,128
                          ---------------         -----------------
Total                       $1,762,796                $1,695,789
                          ===============         =================


4.   INVENTORIES

Major  classes of  inventory  as of May 31,  2000 and  August  31,  1999 were as
follows:

                              May 31,                 August 31,
                               2000                      1999
                            ----------                ----------

Raw Materials and Supplies    $107,371                   $99,249
Work-in-Process                 19,426                    16,718
Finished Goods                 137,620                   102,224
                            ----------                ----------
Total                         $264,417                  $218,191
                            ==========                ==========


5.    EARNINGS PER SHARE

The company  accounts  for  earnings  per share  using  Statement  of  Financial
Accounting Standards No. 128, "Earnings per Share." Under this statement,  basic
earnings  per share is computed by dividing  net  earnings  available  to common
stockholders by the weighted average number of common shares  outstanding during
the period.  Diluted  earnings per share is computed  similarly but reflects the
potential  dilution  that would occur if dilutive  options were  exercised.  The
following table  calculates basic earnings per common share and diluted earnings
per common share at May 31:


<PAGE>
Page 8
<TABLE>
<CAPTION>
                                                                     Three Months Ended                 Nine Months Ended
                                                                            May 31                            May 31
                                                               --------------------------------  -------------------------------
                                                                    2000             1999              2000            1999
                                                               ---------------   --------------  --------------   --------------
<S>                                           <C>                <C>              <C>               <C>
Basic earnings per common share:
   Net income                                                         $20,776          $30,541         $65,442          $81,007
   Basic weighted average shares outstanding (in thousands)            40,752           40,654          40,677           41,030
                                                               ---------------   --------------  --------------   --------------
   Basic earnings per common share                                    $   .51          $   .75         $  1.61          $  1.97
                                                               ===============   ==============  ==============   ==============
Diluted earnings per common share:
   Net income                                                         $20,776          $30,541         $65,442          $81,007
   Basic weighted average shares outstanding (in thousands)            40,752           40,654          40,677           41,030
            Add - Shares of common stock issuable upon assumed
            exercise of dilutive stock options (in thousands)               4              197              34              191
                                                               ---------------   --------------  --------------   --------------
   Diluted weighted average shares outstanding (in thousands)          40,756           40,851          40,711           41,221
                                                               ---------------   --------------  --------------  ---------------
   Diluted earnings per common share                                  $   .51          $   .75         $  1.61          $  1.97
                                                               ===============   ==============  ==============  ===============
</TABLE>
6.    COMPREHENSIVE INCOME

The  company  adopted  Statement  of  Financial  Accounting  Standards  No. 130,
"Reporting  Comprehensive Income," in the first quarter of fiscal 1999. SFAS No.
130  requires  the  reporting of a measure of all changes in equity of an entity
that result from  recognized  transactions  and other economic events other than
transactions with owners in their capacity as owners. Other comprehensive income
(loss) for the three and nine months ended May 31, 2000 and 1999  includes  only
foreign  currency  translation  adjustments.  The  calculation of  comprehensive
income is as follows:

<TABLE>
<CAPTION>

                                                              Three Months Ended                   Nine Months Ended
                                                                    May 31                               May 31
                                                       ---------------------------------    ---------------------------------
                                                            2000               1999              2000              1999
                                                       ---------------    --------------    --------------    ---------------
<S>                                                    <C>                <C>                <C>               <C>
      Net income                                              $20,776           $30,541            $65,442           $81,007
      Other comprehensive income (loss)                        (2,615)              824             (2,375)            2,490
                                                       ---------------    --------------    --------------    ---------------
           Comprehensive Income                               $18,161           $31,365            $63,067           $83,497
                                                       ===============    ==============    ==============    ===============
</TABLE>



7.    ENVIRONMENTAL MATTERS

The company's operations,  as well as similar operations of other companies, are
subject  to  comprehensive  laws and  regulations  relating  to the  generation,
storage,  handling,  transportation,  and disposal of hazardous  substances  and
solid and hazardous wastes and to the remediation of contaminated sites. Permits
and environmental  controls are required for certain of the company's operations
to limit air and water pollution, and these permits are subject to modification,
renewal, and revocation by issuing authorities.  The company believes that it is
in substantial compliance with all material environmental laws, regulations, and
permits.  On an ongoing basis,  the company  incurs capital and operating  costs
relating to environmental  compliance.  Environmental  laws and regulations have
generally  become stricter in recent years, and the cost of responding to future
changes may be substantial.

The company's environmental reserves, which are included in current liabilities,
totaled  $10,849 and $11,000 at May 31, 2000 and August 31, 1999,  respectively.
The actual cost of  environmental  issues may be  substantially  lower or higher
than that reserved due to the  difficulty in  estimating  such costs,  potential
changes in the status of government regulations,  and the inability to determine
the extent to which  contributions  will be available  from other  parties.  The
company  does not  believe  that any amount of such costs  below or in excess of
that accrued is reasonably estimable.

Certain  environmental  laws,  such as Superfund,  can impose  liability for the
entire cost of site  remediation  upon each of the  current or former  owners or
operators  of a site or  parties  who sent  waste to a site where a release of a
hazardous  substance has occurred  regardless of fault or the  lawfulness of the
original disposal activity.  Generally,  where there are a number of potentially
responsible  parties  ("PRPs") that are financially  viable,  liability has been
apportioned  based on the type and amount of waste  disposed of by each party at
such  disposal  site and the number of  financially  viable  PRPs,  although  no
assurance as to the method of apportioning  the liability can be given as to any
particular site.


<PAGE>
                                                                          Page 9

The company is currently a party to, or otherwise involved in, legal proceedings
in connection with state and federal  Superfund  sites, two of which are located
on  property  owned by the  company.  Except  for the  Crymes  Landfill  and M&J
Solvents matters in Georgia, the company believes its liability is de minimis at
each of the sites which it does not own where it has been named as a PRP. At the
Crymes  Landfill  and M&J  Solvents  sites in  Georgia,  since the  matters  are
currently  in the  investigative  phase,  the company  does not know whether its
liability is de minimis but  believes  that its exposure at each of the sites is
not  likely to result in a material  adverse  effect on the  company  due to its
limited  involvement  at the sites and the number of viable  PRPs.  For property
which the company owns on Seaboard Industrial Boulevard in Atlanta, Georgia, the
company has  conducted an  investigation  on its and  adjoining  properties  and
submitted  a  Compliance   Status  Report   ("CSR")  to  the  State  of  Georgia
Environmental Protection Division ("EPD") pursuant to the Georgia Hazardous Site
Response Act. The company is currently  responding to EPD's  comments  regarding
the CSR.  Until the CSR is completed,  the company will not be able to determine
if remediation will be required,  if the company will be solely  responsible for
the cost of such  remediation,  or  whether  such  cost is likely to result in a
material  adverse effect on the company.  For property which the company owns on
East Paris Street in Tampa, Florida, the company has been requested by the State
of Florida to clean up chlorinated  solvent  contamination in the groundwater on
the property and on surrounding  property known as Seminole Heights Solvent Site
and to reimburse  approximately  $430 of costs already  incurred by the State of
Florida in connection with such contamination.  The company believes that it has
a strong defense due to likely off-site sources of the contamination and because
contamination  from the  property,  if any,  was due to prior owners and not the
company's  operations.  At this time,  it is too early to quantify the company's
potential exposure or the likelihood of an adverse result.

The company is currently evaluating emissions of volatile organic compounds from
its manufacturing  operations in the Atlanta,  Georgia area to determine whether
it will need to install  pollution control equipment or modify its operations to
comply  with  federal  and state air  pollution  regulations.  Until the current
evaluations are completed, the company is not able to quantify the possible cost
of compliance.  However, based upon currently available information, the company
does not expect  that any  material  expenditures  will be  required  to achieve
compliance.

In connection with the sale of the North Bros.  business and 29 of the company's
textile  rental  plants  in  1997,   the  company  has  retained   environmental
liabilities  arising  from events  occurring  prior to the  closing,  subject to
certain  exceptions.  The  company  has  received  notice  from the buyer of the
textile rental plants of the alleged presence of perchloroethylene contamination
on one of the properties involved in the sale. The company has since asserted an
indemnification claim against the company from which it bought the property. The
prior owner is currently conducting an investigation of the contamination at its
expense,  subject to a reservation  of rights.  At this time, it is too early to
quantify the company's  potential  exposure in this matter, the likelihood of an
adverse result,  or the  possibility  that the company may be fully or partially
indemnified.

The State of New York has filed a lawsuit against the company  alleging that the
company is responsible as a successor to Serv-All  Uniform Rental Corp. for past
and future response costs in connection  with the release or threatened  release
of hazardous substances at and from the Blydenburgh Landfill in Islip, New York.
The company believes that it is not a successor to Serv-All Uniform Rental Corp.
and therefore has no liability with respect to the Blydenburgh Landfill,  and it
has responded to the lawsuit accordingly. At this stage of the litigation, it is
too early to quantify the company's  potential  exposure or the likelihood of an
adverse result.

8.    INCREASE IN SHARES AUTHORIZED UNDER LONG-TERM ACHIEVEMENT INCENTIVE PLAN

On January 5, 2000,  the  stockholders  approved an  amendment  to the  National
Service Industries, Inc. Long-Term Achievement Incentive Plan for the benefit of
officers  and  other  key  employees  of  the  company.  In  addition  to  other
modifications,  the  amendment  increases  the number of shares  authorized  for
issuance under the plan from 1,750,000 to 5,750,000.

<PAGE>
Page 10


                      MANAGEMENT'S DISCUSSION AND ANALYSIS

                OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following  discussion  should be read in conjunction  with the  consolidated
financial statements and related notes.

National Service Industries is a diversified  service and manufacturing  company
operating in four segments: lighting equipment,  chemicals,  textile rental, and
envelopes.  The company  remained in solid financial  condition at May 31, 2000.
Net working  capital was $261.0  million,  up from $256.5  million at August 31,
1999,  and the current  ratio  remained  constant at 1.6. At May 31,  2000,  the
company's percentage of debt to total  capitalization  increased to 49.9 percent
from 47.2 percent at August 31, 1999.

Results of Operations

National Service Industries generated revenue of $645.0 million and $1.9 billion
in the three and nine  months  ended May 31,  2000,  respectively,  compared  to
revenue of $569.8 million and $1.6 billion in the respective  periods last year.
The increases were primarily due to acquired  revenue in the lighting  equipment
and  envelope  segments.  The lighting  equipment  segment  purchased  Holophane
Corporation   ("Holophane")   in  July  1999  and  certain  assets  of  Peerless
Corporation  ("Peerless")  in April 1999.  In  addition,  the  envelope  segment
purchased  substantially  all  of  Gilmore  Envelope  in  February  1999.  These
acquisitions  generated combined revenue of $63.7 million and $218.0 million for
the  three  and nine  months  ended  May 31,  2000,  respectively,  that was not
included in prior-year results. Excluding acquisitions, revenue during the first
nine months increased in each of the company's core businesses.

Net  income  totaled  $20.8  million  and $65.4  million,  or $.51 and $1.61 per
diluted share,  for the three and nine months ended May 31, 2000,  respectively,
compared to net income of $30.5 million and $81.0 million, or $.75 and $1.97 per
diluted share, for the respective prior year periods. Increased interest expense
on borrowings and amortization  expense related to recent acquisitions more than
offset income from acquisitions not included in prior-year results for the three
and nine months ended May 31, 2000. Additionally, lower operating profits in the
lighting  equipment,  textile rental, and envelope segments  negatively impacted
third quarter net income.  The decrease in third quarter operating profit in the
lighting  equipment  segment  related to  lower-than-planned  sales  volumes and
production  timing  problems at the  segment's  Monterrey,  Mexico and  Cochran,
Georgia  manufacturing  facilities.  Operating  profits decreased in the textile
rental  segment  primarily due to unusual gains  included in last year's results
that were not repeated in the current year.  Envelope segment  operating profits
were negatively  impacted by lower volumes in the direct mail market,  increased
paper prices,  and production delays associated with start-up  inefficiencies of
new  equipment  and the  relocation  of two  plants.  In  addition  to the items
discussed above, year-to-date operating profits were also positively impacted by
core business growth,  primarily in the chemical segment,  partially offset by a
charge for closing a manufacturing facility in the lighting equipment segment.

The lighting  equipment segment reported revenue of $371.8 million for the third
quarter  and $1.1  billion for the nine months  representing  increases  of 21.4
percent and 26.7  percent  over the  respective  periods of the prior year.  The
increase in revenue  resulted  primarily from the  acquisitions of Holophane and
Peerless.  Operating profit decreased 3.7 percent for the quarter primarily as a
result of lower-than-planned  sales volumes and production timing problems.  The
production  timing  problems  were  encountered  during  the  expansion  of  the
segment's  Monterrey,  Mexico  facility and at the  segment's  Cochran,  Georgia
plant.  The problems  encountered  with the expansion of the Monterrey  facility
restrained  production  rates  and  resulted  in an  under-absorption  of costs.
Inefficiencies  experienced at the Cochran,  Georgia facility resulted primarily
from shifting  production  from the California  plant that was closed during the
first quarter. Although the production issues were primarily resolved by the end
of  the  third  quarter,  increased  operating  costs  at the  Cochran  facility
associated  with the  absorption of  production  from the  California  plant may
continue into the fourth quarter.  Year-to-date  operating profit increased 12.1
percent driven by contributions from Holophane and Peerless,  offset somewhat by
a $1.0 million pretax charge during the first quarter of fiscal 2000 for closing
a   manufacturing   facility  in  California  and  due  to  the   aforementioned
lower-than-planned sales volumes and production timing problems.

Chemical  segment revenue  increased 5.0 percent to $133.6 million for the third
quarter and 3.5 percent to $373.2  million for the nine months due to  continued
growth in the retail  channel  and higher  revenue  from the  institutional  and
industrial channels.  Operating profit of $14.6 million and $34.6 million during
the three and nine months ended May 31, 2000, respectively, was higher than last
year's  results  primarily due to higher  revenue and a reduction in general and
administrative expenses.

Textile  rental  segment  revenue,  representing  all of the  company's  service
revenues, increased 3.7 percent to $83.0 million for the quarter and 3.9 percent
to $238.2  million for the nine months.  The current  year revenue  increase was
primarily  related to  acquisitions.  Operating  profit was $8.0 million for the
third  quarter and $19.4 million for the nine months down from $10.2 million and
$26.1  million for the same periods last year.  Excluding a $2.3 million  pretax
gain on the sale of  industrial  contracts  included  in the  prior  year  third
quarter, operating profit remained flat for the quarter.  Year-to-date operating
profit was lower  primarily  because last year's  results  included $2.3 million
pretax  gain on the sale of  industrial  contracts  and $5.7  million of unusual
gains  related  to  the  1997  uniform  plants   divestiture  and  restructuring
activities, offset by a $2.2 million write-off for merchandise inventory used by

<PAGE>
                                                                         Page 11

unprofitable  accounts.  Excluding  unusual  items in both  years,  year-to-date
operating margins were slightly lower.

Envelope  segment  revenue  remained  flat for the  quarter and  increased  13.3
percent  to  $165.7  million  for  the  nine  months  ended  May 31,  2000.  The
year-to-date  revenue increase  primarily  related to additional sales resulting
from the Gilmore Envelope acquisition and growth in the segment's base business,
offset  somewhat  by the  prior  year  divestiture  of  Techno-Aide/Stumb  Metal
Products in June 1999.  Operating profit decreased $3.7 million and $4.9 million
for the three and nine months ended May 31, 2000, respectively,  compared to the
same periods last year.  Operating  margins  decreased during the three and nine
month periods as a result of lower average margins from prior-year acquisitions,
lower volumes in the segment's  higher-margin  direct mail market,  recent paper
price  increases  which  have  not  been  effectively  passed  on to  customers,
pre-production costs associated with newly acquired manufacturing equipment, the
relocation  of  two  manufacturing  facilities,  and  depreciation  from  a  new
enterprise resource planning system.

Corporate  expenses increased to $5.4 million and $13.3 million during the three
and nine  months  ended May 31,  2000,  respectively,  due to costs  related  to
strategic  initiatives.  Net interest  expense  increased  $8.3 million to $11.7
million and $24.0  million to $32.2  million for the three and nine months ended
May 31,  2000,  respectively,  as a result of  increased  borrowings  to finance
recent  acquisitions  and  higher  working  capital   requirements   related  to
production and start-up issues primarily in the lighting  equipment and envelope
segments.  Additionally,  the  provision  for income  taxes was 38.8  percent of
pretax  income for the  quarter  compared  with 37.2  percent in the  prior-year
period,  primarily due to goodwill recorded in the Holophane acquisition,  which
is not deductible for tax purposes.


Liquidity and Capital Resources

Operating Activities

Operations  provided  cash of $41.8 million  during the first three  quarters of
fiscal 2000 compared with $115.0  million  during the  respective  period of the
prior year.  The 2000 cash flow was lower  because of an increase in  inventory,
primarily in the lighting equipment and chemical segments, a decrease in current
liabilities  related to incentive  compensation  plan  payments,  an increase in
income tax payments, and a decrease in accounts payable.

Investing Activities

Investing  activities  used cash of $100.7 million for the nine months ended May
31, 2000 compared with cash used of $105.2  million in the nine months ended May
31, 1999. The change in investing cash flows related  primarily to a decrease in
acquisition spending, offset by an increase in purchases of property, plant, and
equipment.  Acquisition spending during the first nine months of fiscal 2000 was
$21.6  million  and  related  primarily  to  Holophane.  The  company  purchased
Holophane in July 1999 for approximately $470.8 million, including approximately
$20 million for the payoff of  Holophane's  existing debt. Of the total purchase
price,  $454.6  million was paid during  fiscal 1999 and $14.5  million was paid
during the first nine months of the current year,  primarily for the cash-out of
remaining  Holophane shares.  Other  acquisition  spending during the first nine
months of fiscal 2000 related to several minor  purchases in the textile  rental
segment.  Prior-year  acquisition spending of $62.9 million was primarily due to
the lighting  equipment  segment's  purchase of certain assets of GTY Industries
(d/b/a "Hydrel"),  a manufacturer of  architectural-grade  lighting fixtures for
landscape,  in-grade, and underwater applications,  and the purchase of Peerless
Corporation  ("Peerless"),  a manufacturer of high  performance  indirect/direct
suspended  lighting  products.  In  addition,  the  envelope  segment  purchased
substantially all of Gilmore Envelope, an envelope manufacturer headquartered in
Los Angeles, California, in February 1999.

Capital expenditures were $78.8 million in the first nine months of fiscal 2000,
compared  with $48.3  million in the first nine months of fiscal  1999.  Capital
spending   during  the  first  three  quarters  of  fiscal  2000  was  primarily
attributable to the lighting equipment,  envelope,  and textile rental segments.
The lighting equipment segment invested in land, buildings,  and equipment for a
new plant and in manufacturing  upgrades and improvements.  Capital expenditures
in the envelope segment related primarily to manufacturing process improvements,
new folding  capacity,  and information  systems.  The textile rental  segment's
expenditures  related to replacing old equipment and to delivery truck purchases
and refurbishments. The lighting equipment segment's capital expenditures in the
respective prior-year period related to the purchase of land and buildings for a
new plant,  manufacturing  improvements and upgrades for capacity expansion, and
implementation of new technology.  Expenditures in the textile rental segment in
fiscal 1999 were for implementation of new technology,  production enhancements,
and  delivery  truck  purchases  and  refurbishments.   The  envelope  segment's
expenditures  in the prior  year  related  primarily  to  manufacturing  process
improvements, information systems, facility expansion, and new folding capacity.

<PAGE>
Page 12

Management   believes  current  cash  balances,   anticipated  cash  flows  from
operations,  available funds from the commercial  paper program or the committed
credit facilities,  and the complimentary lines of credit are sufficient to meet
the  company's  planned  level of capital  spending and general  operating  cash
requirements for the next twelve months.

Financing Activities

Cash provided by financing  activities  increased $25.4 million to $59.0 million
in the  first  three  quarters  of  fiscal  2000  primarily  as a result  of the
suspension of the  company's  share  repurchase  program in the third quarter of
fiscal 1999,  offset  somewhat by a decrease in cash provided by debt.  Although
the company has a standing annual authorization to repurchase 2.0 million shares
plus the number of shares  issued or reissued  in any one year for  acquisitions
and under benefit plans, the company does not plan to purchase additional shares
until its ratio of total debt to  capitalization  is within the company's stated
objective  of 30 to 40 percent.  For the nine  months  ended May 31,  2000,  net
borrowings  provided  cash of $95.9  million  compared with cash provided by net
borrowings  of  $110.9  million  during  the  same  period  of the  prior  year.
Current-year  borrowings  were used for general  corporate  purposes,  including
working capital requirements, capital expenditures, and acquisitions. At May 31,
2000 and August 31, 1999,  approximately  $250 million in  commercial  paper was
classified  as  long-term,  as the  company  had the  ability to  refinance  the
commercial  paper on a long-term  basis.  Funds borrowed  during the first three
quarters  of fiscal  1999 were used  primarily  to finance  acquisitions,  share
repurchases,  and internal growth.  Year-to-date dividend payments totaled $39.9
million,  or 98 cents per share,  compared with $38.9  million,  or 95 cents per
share,  for the prior-year  period.  On January 5, 2000,  the regular  quarterly
dividend  rate was  increased  3.1  percent to 33 cents per share,  or an annual
calendar year rate of $1.32 per share.

Environmental Matters

See  Note  7:   Environmental   Matters  for  a  discussion   of  the  company's
environmental issues.

Impact of the Year 2000 Issue

The company did not  experience,  nor does it expect to experience,  significant
disruptions to its mission  critical  systems related to the Year 2000 Issue. As
of July 14, 2000, all of the company's mission critical systems have been tested
and are fully operational.

Quantitative and Qualitative Disclosures About Market Risk

The company is exposed to market risks that may impact the Consolidated  Balance
Sheets,  Consolidated  Statements of Income, and Consolidated Statements of Cash
Flows due to changing  interest rates and foreign  exchange  rates.  The company
does not currently  participate in any significant hedging activities,  nor does
it currently  utilize any  significant  derivative  financial  instruments.  The
following  discussion  provides additional  information  regarding the company's
market risks.

Interest Rates- Interest rate  fluctuations  expose the company's  variable-rate
debt to changes in interest expense and cash flows. The company's  variable-rate
debt,  primarily  commercial paper,  amounted to $483.1 million at May 31, 2000.
Based on outstanding  borrowings at quarter end, a 10 percent  adverse change in
effective  market  interest  rates at May 31,  2000 would  result in  additional
annual  after-tax  interest expense of  approximately  $2.0 million.  Although a
fluctuation  in interest rates would not affect  interest  expense or cash flows
related  to the $160  million  publicly  traded  notes,  the  company's  primary
fixed-rate debt, a 10 percent increase in effective market interest rates at May
31, 2000 would  decrease the fair value of these notes to  approximately  $133.3
million.

Foreign  Exchange  Rates-The  majority of the company's  revenue,  expense,  and
capital  purchases are  transacted  in U.S.  dollars.  International  operations
during the first nine months of fiscal 2000, primarily in the lighting equipment
and  chemical  segments,  represented less than 10 percent of revenue, operating
profit,  and  identifiable  assets.  The  company  does not believe a 10 percent
fluctuation in average  foreign  currency rates would have a material  effect on
its consolidated financial statements or results of operations.

<PAGE>
                                                                         Page 13


Cautionary Statement Regarding Forward-Looking Information

From  time  to  time,   information   provided   by  the   company  may  contain
forward-looking   statements  within  the  meaning  of  the  Private  Securities
Litigation Reform Act of 1995. These  forward-looking  statements  involve risks
and uncertainties. Consequently, actual results may differ materially from those
indicated  by the  forward-looking  statements.  Statements  herein which may be
considered  forward-looking  include those regarding:  (a) the company's current
expectations  or beliefs with respect to the outcome and impact on the company's
business,  financial condition,  or results of operations of the Year 2000 Issue
and  environmental  issues;  (b) the  resolution  and possible  future impact of
production  issues  in the  lighting  equipment  segment;  and (c)  management's
intentions or  expectations  with regard to  debt-to-capitalization  objectives,
future  earnings,  projected  capital  expenditures,  future  cash  flows,  debt
refinancing,  and share repurchases.  A variety of risks and uncertainties could
cause the company's actual results and experience to differ  materially from the
anticipated   results  or  other   expectations   expressed  in  the   company's
forward-looking   statements.   The  risks  and  uncertainties  include  without
limitation the following:  (a) the uncertainty of general  business and economic
conditions,   including  the   potential  for  a  slowdown  in   non-residential
construction awards,  fluctuations in commodity and raw material prices,  market
demand  for  public  debt,   interest   rate  changes,   and  foreign   currency
fluctuations;  (b) the ability to realize the anticipated  benefits of strategic
initiatives,  including but not limited to the achievement of synergies  related
to acquisitions and the achievement of sales growth across the business segments
through a combination of increased pricing,  enhanced sales force, new products,
improved customer service,  and acquisitions;  (c) the successful  completion of
changes to manufacturing  operations;  (d) unexpected  outcomes in the company's
future  legal  proceedings;  and (e) the  ability  of the  company  to pass  raw
material price increases on to its customers.




                           PART II. OTHER INFORMATION


Item 6. Exhibits and Reports on Form 8-K

(a) Exhibits are listed on the Index to Exhibits (page 15).

(b) A Form 8-K was filed on May 24,  2000 in  regards to the  company's  revised
third quarter earnings outlook.


<PAGE>
Page 14


                                   SIGNATURES



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                       NATIONAL SERVICE INDUSTRIES, INC.
                                                REGISTRANT


DATE  July 14, 2000                    /s/ KEN MURPHY
                                       KEN MURPHY
                                       SENIOR VICE PRESIDENT AND
                                       GENERAL COUNSEL



DATE  July 14, 2000                    /s/ BROCK HATTOX
                                       BROCK HATTOX
                                       EXECUTIVE VICE PRESIDENT AND
                                       CHIEF FINANCIAL OFFICER


<PAGE>
                                                                         Page 15
<TABLE>
<CAPTION>

                                INDEX TO EXHIBITS


                                                                                                            Page No.

<S>     <C>                  <C>    <C>                                                                     <C>
EXHIBIT 10(iii)A             (1)    (a)  Amendment No. 3 to Restated and Amended Supplemental Retirement    16
                                         Plan for Executives of National Service Industries, Inc., Dated
                                         September 18, 1996
                                    (b)  Amendment No. 4 to Restated and Amended Supplemental Retirement    18
                                         Plan for Executives of National Service Industries, Inc., Dated
                                         December 1, 1996
                                    (c)  Appendix D to Restated and Amended Supplemental Retirement Plan    20
                                         for Executives of National Service Industries, Inc., Effective
                                         October 18, 1996
                                    (d)  Appendix G to Restated and Amended Supplemental Retirement Plan    21
                                         for Executives of National Service Industries, Inc., Effective
                                         May 15, 2000

                             (2)    Employment Letter Agreement between National Service Industries,        22
                                    Inc. and Joseph G. Parham, Jr., Dated May 3, 2000

                             (3)    Severance Protection Agreement between National Service Industries,     Reference is made to
                                    Inc. and Joseph G. Parham, Jr., Effective May 15, 2000                  Exhibit 10(iii)A(34) of
                                                                                                            registrant's Form 10-K
                                                                                                            for the fiscal year
                                                                                                            ended August 31, 1999,
                                                                                                            which is incorporated
                                                                                                            herein by reference.


                             (4)    Bonus Letter Agreement between National Service Industries, Inc. and    Reference is made to
                                    Joseph G. Parham, Jr., Effective May 15, 2000                           Exhibit 10(iii)A(35) of
                                                                                                            registrant's Form 10-K
                                                                                                            for the fiscal year
                                                                                                            ended August 31, 1999,
                                                                                                            which is incorporated
                                                                                                            herein by reference.


                             (5)    Incentive Stock Option Agreement for Executive Officers Effective       26
                                    beginning May 15, 2000 between National Service Industries, Inc. and
                                    Joseph G. Parham, Jr.

                             (6)    Aspiration Achievement Incentive Award Agreement for the Performance    33
                                    Cycle beginning September 1, 1998 between National Service
                                    Industries, Inc. and Joseph G. Parham, Jr., Dated May 15, 2000

                                    [a confidential portion of which has been omitted and filed separately
                                    with the Securities and Exchange Commission]

                             (7)    Aspiration Achievement Incentive Award Agreement for the Performance    42
                                    Cycle beginning September 1, 1999 between National Service
                                    Industries, Inc. and Joseph G. Parham, Jr., Dated May 15, 2000

                                    [a confidential portion of which has been omitted and filed separately
                                    with the Securities and Exchange Commission]

EXHIBIT 12                          Ratio of Earnings to Fixed Charges                                      52

EXHIBIT 27                          Financial Data Schedule                                                 53
</TABLE>



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