SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
Telephone Voting Script
Introduction
HELLO, MR./MS. (SHAREHOLDER). MY NAME IS ___________. I AM CALLING ON
BEHALF OF FIDELITY INVESTMENTS FOLLOWING UP ON A RECENT FEDERAL EXPRESS
PACKAGE THEY SENT YOU REGARDING THE SPARTAN CALIFORNIA INTERMEDIATE
MUNICIPAL INCOME FUND. I'M ASSISTING FIDELITY IN CONNECTION WITH THE PROXY
VOTE TO APPROVE AN IMPORTANT PROPOSAL THAT AFFECTS YOUR FUND. I AM
CALLING YOU TO FOLLOW UP ON THE FEDERAL EXPRESS PACKAGE.
Q. HAVE YOU RECEIVED THE FEDERAL EXPRESS PACKAGE?
If NO: Confirm shareholder's address for the purpose of sending proxy
materials.
Q: COULD I PLEASE CONFIRM YOUR ADDRESS FOR THE PURPOSE OF SENDING PROXY
MATERIALS TO YOU VIA FEDERAL EXPRESS?
(If address is incorrect, please write down correct address at end of
script under "Comments" and forward to Fidelity.)
Tell the shareholder that a new package will be overnighted to him/her.
Ask the shareholder to review the material upon receipt and reconsider
his/her vote in the event that he/she voted "Against" or "Abstain".
Fidelity will provide a Federal Express envelope to speed the return of
his/her signed proxy. The customer will need to call Federal Express,
which will pick up the envelope at his/her
location. There is no charge for either the phone call or the pick-up.
Inform the shareholder that if he/she wishes to vote by fax or by
telephone, he/she may do so. Thank the shareholder for his/her time. (End
phone call.)
I WILL HAVE A NEW PROXY PACKAGE OVERNIGHTED TO YOU VIA FEDERAL EXPRESS.
PLEASE REVIEW THE MATERIAL WHEN YOU RECEIVE IT. THE FEDERAL EXPRESS
PACKAGE INCLUDES A LETTER FROM FIDELITY THAT ASKS YOU TO RECONSIDER YOUR
VOTE IN THE EVENT THAT YOU VOTED "AGAINST" OR "ABSTAIN".
IF YOU WOULD LIKE TO CHANGE YOUR VOTE, THERE ARE SEVERAL OPTIONS. YOU CAN
VOTE BY TELEPHONE, BY FAX, OR BY RETURNING THE FEDERAL EXPRESS ENVELOPE
THAT FIDELITY WILL PROVIDE. FEDERAL EXPRESS WILL PICK UP THE ENVELOPE AT
YOUR LOCATION. THERE IS NO CHARGE FOR EITHER THE PHONE CALL OR THE
PICK-UP. PLEASE RESPOND PROMPTLY WHEN YOU RECEIVE THE PACKAGE TO ENSURE
THAT YOUR VOTE IS RECEIVED BEFORE THE SHAREHOLDER MEETING ON AUGUST 4TH.
THANK YOU FOR YOUR TIME THIS AFTERNOON/EVENING. (End call.)
If YES: Q: HAVE YOU REVIEWED THE MATERIAL?
If NO: PLEASE REVIEW THE MATERIAL AT YOUR EARLIEST CONVENIENCE.
SPECIFICALLY, PLEASE REVIEW THE LETTER FROM FIDELITY THAT ASKS YOU TO
RECONSIDER YOUR VOTE IN THE EVENT THAT YOU VOTED "AGAINST" OR "ABSTAIN".
IF AFTER REVIEWING THE LETTER YOU WISH TO CHANGE YOUR VOTE, YOU MAY DO SO
VIA FEDERAL EXPRESS, FAX OR A SIMPLE PHONE CALL TO D.F.KING. PLEASE REPLY
PROMPTLY SO THAT YOUR VOTE CAN BE COUNTED IN ADVANCE OF THE SHAREHOLDER
MEETING SCHEDULED FOR AUGUST 4TH.
If shareholder sounds hostile:
Thank the shareholder for his/her time. (End call.)
THANK YOU FOR YOUR TIME THIS EVENING. (End call.)
If YES: Only answer questions using the proxy material. (See attached list
of approved Q&A). (DO NOT GUESS). DO NOT attempt to answer questions that
are account-specific, outside the scope of the proxy statement, or
technical in nature. If he/she would like to discuss reasons for changing
his/her vote, ask if he/she would like to have a senior executive at
Fidelity call to discuss the proposal and answer any questions. Ask
whether morning or afternoon is preferable and note the issues and phone
number on the log sheet.
Q. DO YOU HAVE ANY QUESTIONS?
[Are questions outside scope of proxy statement?]
If YES: ALTHOUGH I CANNOT ANSWER THAT QUESTION, WOULD YOU LIKE TO HAVE A
SENIOR EXECUTIVE AT FIDELITY CALL YOU BACK? I CAN ARRANGE TO HAVE SOMEONE
CALL YOU TO DISCUSS THE PROPOSAL AND ANSWER ANY QUESTIONS YOU MAY HAVE.
WOULD MORNING OR AFTERNOON BE A BETTER TIME FOR FIDELITY TO CONTACT YOU?
Note: If shareholder does not want to speak to Fidelity, thank shareholder
and end call.
WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR YOUR
FUND. THANK YOU FOR YOUR TIME. (end call)
If No More Questions: If the shareholder has no more questions, ask if
he/she would like to reconsider his/her vote. Offer the shareholder the
opportunity to vote by telephone. Let the shareholder know that you will
be recording the next part of the call, to ensure the accuracy of his/her
vote. Confirm the shareholder's identity by having him/her repeat his/her
full name, address and the last 4 digits of his/her social security number.
Record the shareholder's vote on the proposal.
- Inform the shareholder that a confirmation letter will be sent to
him/her, with a phone number to call if an error was
made in recording his/her vote. Thank the shareholder for his/her time,
and end the call.
Q. THE LETTER IN THE FEDERAL EXPRESS PACKAGE FROM FIDELITY ASKS YOU TO
RECONSIDER YOUR VOTE IN THE EVENT THAT YOU VOTED "AGAINST" OR "ABSTAIN".
IF YOU VOTED "AGAINST" OR "ABSTAIN", WOULD YOU LIKE TO RECONSIDER YOUR VOTE
FOR THE PROPOSAL?
IF NO: WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR
YOUR FUND. THANK YOU FOR YOUR TIME. (end call)
If YES: TO FACILITATE YOUR VOTING OF THE PROXY, YOU CAN VOTE BY TELEPHONE.
IF YOU WOULD LIKE TO VOTE BY TELEPHONE, THE NEXT PART OF OUR CALL WILL BE
RECORDED. THIS IS TO ENSURE THE ACCURACY OF YOUR VOTE. ALSO, WE WILL BE
SENDING YOU A CONFIRMATION LETTER FOR YOUR RECORDS WITH A PHONE NUMBER TO
CALL IN CASE ANY ERROR WAS MADE IN RECORDING YOUR VOTE.
Q. WOULD YOU LIKE TO VOTE BY TELEPHONE?
If NO: WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR
YOUR FUND. THANK YOU FOR YOUR TIME. (end call)
If YES: Confirm the shareholder's identity by having him/her repeat their
full name, address and the last 4 digits of his/her social security number.
Record the shareholder's vote on the proposal.
Q. COULD I PLEASE HAVE THE LAST FOUR DIGITS OF YOUR SOCIAL SECURITY
NUMBER? (If it doesn't match, ask for the last four digits of the social
security number on the account.)
(If customer does not feel comfortable giving any part of his/her social
security number, empathize and say that we require identification through
this method to take a vote over the phone. If the customer is still
uncomfortable, explain that while you cannot take the vote over the phone,
they can vote by returning the signed proxy card by Federal Express or
fax.)
I UNDERSTAND THAT YOU MAY FEEL UNCOMFORTABLE GIVING PART OF YOUR SOCIAL
SECURITY NUMBER OVER THE PHONE. IT IS PART OF OUR REQUIRED PROCEDURES,
HOWEVER, TO ENSURE PROPER IDENTIFICATION BEFORE WE TAKE ANY VOTES OVER THE
PHONE. IS THIS OK WITH YOU? (If customer agrees, proceed with vote. If
customer doesn't agree, thank him for his/her time and end call.)
DOES NOT AGREE TO GIVE LAST FOUR DIGITS OF SSN: UNFORTUNATELY, I WILL NOT
BE ABLE TO TAKE YOUR VOTE OVER THE PHONE. AT YOUR EARLIEST CONVENIENCE,
PLEASE REVIEW THE LETTER FROM FIDELITY. IF YOU DO WISH TO CHANGE YOUR VOTE,
BE SURE TO SIGN, DATE AND MAIL THE PROXY CARD IN THE FEDERAL EXPRESS
ENVELOPE PROVIDED.
WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR YOUR
FUND. THANK YOU FOR YOUR TIME. (end call)
AGREES TO GIVE LAST FOUR DIGITS OF SSN:
IF YOU WOULD LIKE TO CHANGE YOUR VOTE BY TELEPHONE, I WILL READ YOU THE
PROPOSAL AND ASK YOU WHETHER YOU VOTE "FOR", "AGAINST", OR "ABSTAIN".
THE MERGER PROPOSAL IS: "TO APPROVE AN AGREEMENT AND PLAN OF
REORGANIZATION BETWEEN SPARTAN CALIFORNIA INTERMEDIATE MUNICIPAL INCOME
FUND AND FIDELITY CALIFORNIA MUNICIPAL INCOME FUND."
DO YOU VOTE "FOR", "AGAINST", OR "ABSTAIN" ?
THANK YOU. AS I MENTIONED, I'LL BE SURE TO SEND A CONFIRMATION OF YOUR
VOTE TO YOU BY MAIL. THANKS FOR YOUR TIME THIS EVENING. (End call.)
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
FAX INSTRUCTIONS
[For customers who would like to fax their vote to the proxy tabulator:]
IF YOU WOULD LIKE, YOU CAN FAX YOUR SIGNED PROXY CARD TO THE PROXY
TABULATOR. THE FAX NUMBER IS 1-888-451-8683. IF YOU CHOOSE TO FAX, PLEASE
FAX BOTH THE FRONT AND BACK OF YOUR CARD.
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
Script for Leaving a Message on an Answering Machine
HELLO, MR./MS. (SHAREHOLDER). MY NAME IS ___________. I AM CALLING ON
BEHALF OF FIDELITY INVESTMENTS FOLLOWING UP ON A RECENT PROXY MAILING THEY
SENT YOU VIA FEDERAL EXPRESS REGARDING THE SPARTAN CALIFORNIA INTERMEDIATE
MUNICIPAL INCOME FUND. WE ARE ASSISTING FIDELITY IN CONNECTION WITH THE
PROXY VOTE TO APPROVE AN IMPORTANT PROPOSAL THAT AFFECTS YOUR FUND.
IN THE MATERIALS PROVIDED BY FIDELITY, THERE IS A LETTER THAT ASKS YOU TO
RECONSIDER YOUR VOTE IN THE EVENT THAT YOU VOTED "AGAINST" OR "ABSTAIN".
IF YOU WOULD LIKE TO CHANGE YOUR VOTE, YOU MAY EITHER RETURN THE SIGNED
PROXY CARD BY FEDERAL EXPRESS OR CAST YOUR VOTE BY PHONE BY CALLING D.F.
KING. IF YOU HAVE ANY QUESTIONS ABOUT THE PROPOSAL OR WOULD LIKE TO CHANGE
YOUR VOTE, PLEASE CALL D.F. KING AT 1-800-628-8538. THANK YOU FOR YOUR
TIME.
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
LOG SHEET
Date__________________
DF King Rep_________________
Address Correction
Social Security No. (record from database; do not ask
shareholder)________________
Shareholder Name_______________________________________________________
Street Address _________________________________________________________
City_________________________State_____________Zip Code_________________
Materials to Be Sent
Proxy Card Only ________
Full Proxy Kit __________
Comments
Notable Shareholder Response____________________________________________
_____________________________________________________________________
_____________________________________________________________________
Issues/Best Time to
Call____________________________________________________
______________________________________________________________________
______________________________________________________________________
Was Shareholder Transferred to Fidelity Representative?
Yes_______No________
Fidelity to contact this shareholder? (List issues above)
Yes_______No________
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
Telephone Voting Script
Introduction
HELLO, MR./MS. (SHAREHOLDER). MY NAME IS ___________. I AM CALLING ON
BEHALF OF FIDELITY INVESTMENTS FOLLOWING UP ON PROXY MATERIALS THEY
RECENTLY SENT YOU REGARDING THE SPARTAN CALIFORNIA INTERMEDIATE MUNICIPAL
INCOME FUND. I'M ASSISTING FIDELITY IN CONNECTION WITH THE PROXY VOTE TO
APPROVE AN IMPORTANT PROPOSAL THAT AFFECTS YOUR FUND. I AM CALLING YOU TO
FOLLOW UP ON THE PROXY MAILING.
Q. HAVE YOU RECEIVED THE PROXY MATERIALS? IT SHOULD HAVE ARRIVED ABOUT 2
WEEKS AGO.
If NO: Confirm shareholder's address for the purpose of sending proxy
materials.
Q: COULD I PLEASE CONFIRM YOUR ADDRESS FOR THE PURPOSE OF SENDING PROXY
MATERIALS TO YOU VIA FEDERAL EXPRESS?
(If address is incorrect, please write down correct address at end of
script under "Comments" and forward to Fidelity.)
Tell the shareholder that a new package will be overnighted to him/her.
Ask the shareholder to review the material upon receipt and vote his/her
shares by returning the signed proxy card. Fidelity will provide a Federal
Express envelope to speed the return of his/her signed proxy. The customer
will need to call Federal Express, which will pick up the envelope at
his/her location. There is no charge for either the phone call or the
pick-up. Inform the shareholder that if he/she wishes to vote by fax or by
telephone, he/she may do so. Thank the shareholder for his/her time. (End
phone call.)
I WILL HAVE A NEW PROXY PACKAGE OVERNIGHTED TO YOU VIA FEDERAL EXPRESS.
PLEASE REVIEW THE MATERIAL WHEN YOU RECEIVE IT.
IF YOU WOULD LIKE TO VOTE, THERE ARE SEVERAL OPTIONS. YOU CAN VOTE BY
TELEPHONE, BY FAX, OR BY RETURNING THE FEDERAL EXPRESS ENVELOPE THAT
FIDELITY WILL PROVIDE. FEDERAL EXPRESS WILL PICK UP THE ENVELOPE AT YOUR
LOCATION. THERE IS NO CHARGE FOR EITHER THE PHONE CALL OR THE PICK-UP.
PLEASE RESPOND PROMPTLY WHEN YOU RECEIVE THE PACKAGE TO ENSURE THAT YOUR
VOTE IS RECEIVED BEFORE THE SHAREHOLDER MEETING ON AUGUST 4TH. THANK YOU
FOR YOUR TIME THIS AFTERNOON/EVENING. (End call.)
If YES: Q: HAVE YOU REVIEWED THE PROXY MATERIAL?
If NO: PLEASE REVIEW THE MATERIAL AT YOUR EARLIEST CONVENIENCE AND VOTE
YOUR SHARES BY SIGNING, DATING, AND RETURNING THE PROXY CARD. IF YOU WOULD
LIKE, YOU MAY ALSO VOTE BY PHONE WITH A QUICK CALL TO D.F. KING AT
1-800-628-8538.
PLEASE REPLY PROMPTLY SO THAT YOUR VOTE CAN BE COUNTED IN ADVANCE OF THE
SHAREHOLDER MEETING SCHEDULED FOR AUGUST 4TH.
If shareholder sounds hostile:
THANK YOU FOR YOUR TIME THIS EVENING. (End call.)
If YES: Only answer questions using the proxy material. (See attached list
of approved Q&A). (DO NOT GUESS). DO NOT attempt to answer questions that
are account-specific, outside the scope of the proxy statement, or
technical in nature. If he/she would like to discuss technical reasons for
voting, ask if he/she would like to have a senior executive at Fidelity
call to discuss the proposal and answer any questions. Ask whether morning
or afternoon is preferable and note the issues and phone number on the log
sheet.
Q. DO YOU HAVE ANY QUESTIONS?
[Are questions outside scope of proxy statement?]
If YES: ALTHOUGH I CANNOT ANSWER THAT QUESTION, WOULD YOU LIKE TO HAVE A
SENIOR EXECUTIVE AT FIDELITY CALL YOU BACK? I CAN ARRANGE TO HAVE SOMEONE
CALL YOU TO DISCUSS THE PROPOSAL AND ANSWER ANY QUESTIONS YOU MAY HAVE.
WOULD MORNING OR AFTERNOON BE A BETTER TIME FOR FIDELITY TO CONTACT YOU?
Note: If shareholder does not want to speak to Fidelity, thank shareholder
and end call.
WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR YOUR
FUND. THANK YOU FOR YOUR TIME. (end call)
If No More Questions: If the shareholder has no more questions, offer the
shareholder the opportunity to vote by telephone. Let the shareholder know
that you will be recording the next part of the call, to ensure the
accuracy of his/her vote. Confirm the shareholder's identity by having
him/her repeat his/her full name, address and the last 4 digits of his/her
social security number. Record the shareholder's vote on the proposal.
- Inform the shareholder that a confirmation letter will be sent to
him/her, with a phone number to call if an error was
made in recording his/her vote. Thank the shareholder for his/her time,
and end the call.
TO FACILITATE YOUR VOTING OF THE PROXY, YOU CAN VOTE BY TELEPHONE. IF YOU
WOULD LIKE TO VOTE BY TELEPHONE, THE NEXT PART OF OUR CALL WILL BE
RECORDED. THIS IS TO ENSURE THE ACCURACY OF YOUR VOTE. ALSO, WE WILL BE
SENDING YOU A CONFIRMATION LETTER FOR YOUR RECORDS WITH A PHONE NUMBER TO
CALL IN CASE ANY ERROR WAS MADE IN RECORDING YOUR VOTE.
Q. WOULD YOU LIKE TO VOTE BY TELEPHONE?
If NO: THANK YOU FOR YOUR TIME. (end call)
If YES: Confirm the shareholder's identity by having him/her repeat their
full name, address and the last 4 digits of his/her social security number.
Record the shareholder's vote on the proposal.
Q. COULD I PLEASE HAVE THE LAST FOUR DIGITS OF YOUR SOCIAL SECURITY
NUMBER? (If it doesn't match, ask for the last four digits of the social
security number on the account.)
(If customer does not feel comfortable giving any part of his/her social
security number, empathize and say that we require identification through
this method to take a vote over the phone. If the customer is still
uncomfortable, explain that while you cannot take the vote over the phone,
they can vote by returning the signed proxy card.)
I UNDERSTAND THAT YOU MAY FEEL UNCOMFORTABLE GIVING PART OF YOUR SOCIAL
SECURITY NUMBER OVER THE PHONE. IT IS PART OF OUR REQUIRED PROCEDURES,
HOWEVER, TO ENSURE PROPER IDENTIFICATION BEFORE WE TAKE ANY VOTES OVER THE
PHONE. IS THIS OK WITH YOU? (If customer agrees, proceed with vote. If
customer doesn't agree, thank him for his/her time and end call.)
DOES NOT AGREE TO GIVE LAST FOUR DIGITS OF SSN: UNFORTUNATELY, I WILL NOT
BE ABLE TO TAKE YOUR VOTE OVER THE PHONE. AT YOUR EARLIEST CONVENIENCE,
PLEASE REVIEW THE PROXY MATERIAL FROM FIDELITY. IF YOU DO WISH TO CHANGE
YOUR VOTE, BE SURE TO SIGN, DATE AND MAIL THE PROXY CARD IN THE FEDERAL
EXPRESS ENVELOPE PROVIDED.
WE APPRECIATE YOUR PARTICIPATION IN THIS IMPORTANT PROXY VOTE FOR YOUR
FUND. THANK YOU FOR YOUR TIME. (end call)
AGREES TO GIVE LAST FOUR DIGITS OF SSN:
IF YOU WOULD LIKE TO CHANGE YOUR VOTE BY TELEPHONE, I WILL READ YOU THE
PROPOSAL AND ASK YOU WHETHER YOU VOTE "FOR", "AGAINST", OR "ABSTAIN".
THE MERGER PROPOSAL IS: "TO APPROVE AN AGREEMENT AND PLAN OF
REORGANIZATION BETWEEN SPARTAN CALIFORNIA INTERMEDIATE MUNICIPAL INCOME
FUND AND FIDELITY CALIFORNIA MUNICIPAL INCOME FUND."
DO YOU VOTE "FOR", "AGAINST", OR "ABSTAIN" ?
THANK YOU. AS I MENTIONED, I'LL BE SURE TO SEND A CONFIRMATION OF YOUR
VOTE TO YOU BY MAIL. THANKS FOR YOUR TIME THIS EVENING. (End call.)
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
FAX INSTRUCTIONS
[For customers who would like to fax their vote to the proxy tabulator:]
IF YOU WOULD LIKE, YOU CAN FAX YOUR SIGNED PROXY CARD TO THE PROXY
TABULATOR. THE FAX NUMBER IS 1-888-451-8683. IF YOU CHOOSE TO FAX, PLEASE
FAX BOTH THE FRONT AND BACK OF YOUR CARD.
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
Script for Leaving a Message on an Answering Machine
HELLO, MR./MS. (SHAREHOLDER). MY NAME IS ___________. I AM CALLING ON
BEHALF OF FIDELITY INVESTMENTS FOLLOWING UP ON A RECENT PROXY MAILING THEY
SENT YOU REGARDING THE SPARTAN CALIFORNIA INTERMEDIATE MUNICIPAL INCOME
FUND. WE ARE ASSISTING FIDELITY IN CONNECTION WITH THE PROXY VOTE TO
APPROVE AN IMPORTANT PROPOSAL THAT AFFECTS YOUR FUND.
PLEASE REVIEW THE PROXY MATERIALS AT YOUR EARLIEST CONVENIENCE. PLEASE
RESPOND PROMPTLY TO ENSURE THAT YOUR VOTE IS RECEIVED BEFORE THE
SHAREHOLDER MEETING ON AUGUST 4TH.
IF YOU WOULD LIKE TO VOTE, YOU MAY EITHER RETURN THE SIGNED PROXY CARD OR
CAST YOUR VOTE BY PHONE BY CALLING D.F. KING. IF YOU HAVE ANY QUESTIONS
ABOUT THE PROPOSAL OR WOULD LIKE TO VOTE WITH A SIMPLE TELEPHONE CALL,
PLEASE CALL D.F. KING AT 1-800-628-8538. THANK YOU FOR YOUR TIME.
SPARTAN(registered trademark) CALIFORNIA INTERMEDIATE MUNICIPAL INCOME FUND
LOG SHEET
Date__________________
DF King Rep_________________
Address Correction
Social Security No. (record from database; do not ask
shareholder)________________
Shareholder Name_______________________________________________________
Street Address _________________________________________________________
City_________________________State_____________Zip Code_________________
Materials to Be Sent
Proxy Card Only ________
Full Proxy Kit __________
Comments
Notable Shareholder Response____________________________________________
_____________________________________________________________________
_____________________________________________________________________
Issues/Best Time to
Call____________________________________________________
______________________________________________________________________
______________________________________________________________________
Was Shareholder Transferred to Fidelity Representative?
Yes_______No________
Fidelity to contact this shareholder? (List issues above)
Yes_______No________
