TOTAL SYSTEM SERVICES INC
10-Q, 2000-05-11
COMPUTER PROCESSING & DATA PREPARATION
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D. C. 20549
                                    FORM 10-Q
(Mark One)

[x] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES  EXCHANGE
ACT OF 1934

For the quarterly period ended          March 31, 2000
                              -------------------------------------------------

                                       OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
  EXCHANGE ACT OF 1934

For the transition period from                     to


Commission  file number                1-10254
                       --------------------------------------------------------

                           Total System Services, Inc.
- -------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

           Georgia                                           58-1493818
- -------------------------------------------------------------------------------
(State or other jurisdiction of                            (I.R.S. Employer
 incorporation or organization)                            Identification No.)


        1600 First Avenue, Post Office Box 1755, Columbus, Georgia 31902
- -------------------------------------------------------------------------------
(Address of principal executive offices)                           (Zip Code)

                                 (706) 649-2310
- -------------------------------------------------------------------------------
              (Registrant's telephone number, including area code)


- -------------------------------------------------------------------------------
(Former name, former address and former fiscal year, if changed since last
  report)

     Indicate  by check mark  whether the  registrant  (1) has filed all reports
required to be filed by Sections 13 or 15(d) of the  Securities  Exchange Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.                       Yes [ X ] No [ ]

                APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY
                  PROCEEDINGS DURING THE PRECEDING FIVE YEARS:

     Indicate by check mark whether the  registrant  has filed all documents and
reports  required  to be filed by  Sections  12, 13, or 15(d) of the  Securities
Exchange Act of 1934 subsequent to the  distribution of securities  under a plan
confirmed by a court.                                           Yes [   ] No [ ]

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

     Indicate the number of shares  outstanding of each of the issuer's  classes
of common stock, as of the latest  practicable date.

   CLASS OUTSTANDING                                    AS OF May 11, 2000
- ----------------------------------                     --------------------
 Common Stock, $.10 par value                              194,780,470

<PAGE>

                           TOTAL SYSTEM SERVICES, INC.
                                      INDEX

                                                                       Page
                                                                      Number
                                                                    ----------
Part I. Financial Information

  Item 1. Financial Statements

        Consolidated Balance Sheets (unaudited) - March 31, 2000
           and December 31, 1999  ....................................... 3

        Consolidated Statements of Income (unaudited) - Three months
           ended March 31, 2000 and 1999 ................................ 4

        Consolidated Statements of Cash Flows (unaudited) - Three
           months ended March 31, 2000 and 1999 ......................... 5

        Notes to Consolidated Financial Statements (unaudited) .......... 6

  Item 2. Management's Discussion and Analysis of Financial
            Condition and Results of Operations .........................11

Part II. Other Information

  Item 6.  (a) Exhibits .................................................19

           (b) Reports on Form 8-K  .....................................19


Signatures ..............................................................20


                                     - 2 -
<PAGE>
                           TOTAL SYSTEM SERVICES, INC.
                         Part I - Financial Information
                           Consolidated Balance Sheets
                                   (Unaudited)
<TABLE>
- ------------------------------------------------------------------------------------------------------
                                                                        March 31,         December 31,
                                                                           2000               1999
- ------------------------------------------------------------------------------------------------------
<S>                                                                       <C>              <C>

Assets

Current assets:
  Cash and cash equivalents (includes $63.4 million and $54.3 million
    on deposit with a related party at 2000 and 1999, respectively) .   $  64,363,015      54,903,107
  Accounts receivable, net of allowance for doubtful accounts of
    $1.8 million and $1.3 million at 2000 and 1999, respectively ....      98,598,151      99,601,498
  Prepaid expenses and other current assets .........................      26,824,718      25,171,328
                                                                        -------------    ------------
      Total current assets ..........................................     189,785,884     179,675,933
Property and equipment, less accumulated depreciation and
  amortization of $86.7 million and $83.0 million at 2000 and
  1999, respectively ................................................      94,588,766      96,254,657
Computer software, less accumulated amortization of
  $78.1 million and $72.3 million at 2000 and 1999, respectively ....      97,557,009      98,824,792
Deferred income tax assets ..........................................       9,788,414       9,422,203
Other assets ........................................................      84,362,934      82,594,156
                                                                        -------------    ------------
      Total assets ..................................................   $ 476,083,007     466,771,741
                                                                        =============    ============

Liabilities and Shareholders' Equity

Current liabilities:
  Accounts payable ..................................................   $  11,484,705      15,267,979
  Accrued salaries and employee benefits ............................      19,203,421      36,421,238
  Current portion of long-term debt and obligations under
    capital leases ..................................................         204,286          44,520
  Other current liabilities (includes $1.8 and $1.9 million payable
     to related parties at 2000 and 1999, respectively) .............      62,684,087      51,528,099
                                                                        -------------    ------------
      Total current liabilities .....................................      93,576,499     103,261,836
Long-term debt and obligations under capital leases,
    excluding current portion .......................................            --           159,766
Deferred income tax liabilities .....................................      30,872,565      29,058,083
                                                                        -------------    ------------
      Total liabilities .............................................     124,449,064     132,479,685
                                                                        -------------    ------------
Shareholders' equity:
  Common stock - $.10 par value.  Authorized 300,000,000
      shares; 195,079,087 issued at 2000 and 1999,
      respectively; 194,780,470 and 194,861,620 outstanding
      at 2000 and 1999, respectively ................................      19,507,909      19,507,909
  Additional paid-in capital ........................................       6,446,200       6,442,300
  Accumulated other comprehensive loss ..............................      (1,514,038)     (1,453,708)
  Treasury stock ....................................................      (2,840,085)     (1,529,176)
  Retained earnings .................................................     330,033,957     311,324,731
                                                                        -------------    ------------
      Total shareholders' equity ....................................     351,633,943     334,292,056
                                                                        -------------    ------------
      Total liabilities and shareholders' equity ....................   $ 476,083,007     466,771,741
                                                                        =============    ============
</TABLE>

See accompanying Notes to Unaudited Consolidated Financial Statements.

                                     - 3 -
<PAGE>
                           TOTAL SYSTEM SERVICES, INC.
                         Consolidated Income Statements
                                   (Unaudited)
<TABLE>
- ------------------------------------------------------------------------------------------------------
                                                                          Three months ended
                                                                                 March 31,
                                                                      -----------------------------
                                                                             2000          1999
- ------------------------------------------------------------------------------------------------------
<S>                                                                       <C>             <C>
Revenues:
  Bankcard data processing services (includes $10.0 million and
    $7.8 million from related parties for 2000 and 1999, respectively)   $122,955,158     96,078,596
  Other services (includes $1.4 million and $1.8 million from related
    parties for 2000 and 1999, respectively) .........................     22,904,121     19,231,916
                                                                         ------------   ------------
      Total revenues .................................................    145,859,279    115,310,512
                                                                         ------------   ------------

Expenses:
  Salaries and other personnel expense ...............................     56,898,066     48,468,080
  Net occupancy and equipment expense ................................     38,994,177     32,721,086
  Other operating expenses (includes $3.3 million and $3.1 million
    to related parties for 2000 and 1999, respectively) ..............     22,409,782     16,992,962
                                                                         ------------   ------------
      Total expenses .................................................    118,302,025     98,182,128
                                                                         ------------   ------------

Equity in income of joint ventures ...................................      2,967,886      2,113,288
                                                                         ------------   ------------

 Operating income ....................................................     30,525,140     19,241,672
                                                                         ------------   ------------

Nonoperating income:
  Gain (loss) on disposal of equipment, net ..........................         19,836       (280,616)
  Interest income, net (includes $778,000 and $253,000 from a related
    party for 2000 and 1999, respectively) ...........................        937,605        369,867
                                                                         ------------   ------------
      Total nonoperating income ......................................        957,441         89,251
                                                                         ------------   ------------

      Income before income taxes .....................................     31,482,581     19,330,923

Income taxes .........................................................     10,825,340      6,382,355
                                                                         ------------   ------------

      Net income .....................................................   $ 20,657,241     12,948,568
                                                                         ============   ============

      Basic earnings per share .......................................   $        .11            .07
                                                                         ============   ============

      Diluted earnings per share .....................................   $        .11            .07
                                                                         ============   ============

Weighted average common shares outstanding ...........................    194,821,830    194,880,819

Increase due to assumed issuance of shares
    related to stock options outstanding .............................        409,347        763,914
                                                                         ------------   ------------

Weighted average common and common
    equivalent shares outstanding ....................................    195,231,177    195,644,733
                                                                         ============   ============

Cash dividends per common share ......................................   $        .01            .01
                                                                         ============   ============
</TABLE>

See accompanying Notes to Unaudited Consolidated Financial Statements.

                                      - 4 -

<PAGE>
                           TOTAL SYSTEM SERVICES, INC.
                      Consolidated Statements of Cash Flows
                                   (Unaudited)
<TABLE>
- -------------------------------------------------------------------------------------------------------
                                                                              Three months ended
                                                                                   March 31,
- -------------------------------------------------------------------------------------------------------
                                                                              2000           1999
- -------------------------------------------------------------------------------------------------------
<S>                                                                         <C>            <C>

Cash flows from operating activities:
  Net income ..........................................................   $ 20,657,241     12,948,568
  Adjustments to reconcile net income to net cash
    provided by operating activities:
      Equity in income of joint ventures ..............................     (2,967,886)    (2,113,288)
      Depreciation and amortization ...................................     12,574,858     11,478,884
      Provision for doubtful accounts .................................        547,513         54,500
      Deferred income tax expense (benefit) ...........................      1,448,271       (583,382)
      (Gain) loss on disposal of equipment, net .......................        (19,836)       280,616
    (Increase) decrease in:
      Accounts receivable .............................................        455,834     (2,580,548)
      Prepaid expenses and other assets ...............................     (3,387,614)      (821,508)
    Increase (decrease) in:
      Accounts payable ................................................     (3,783,274)     2,826,768
      Accrued expenses and other current liabilities ..................     (6,021,368)     2,844,253
                                                                           -----------    -----------
          Net cash provided by operating activities ...................     19,503,739     24,334,863
                                                                           -----------    -----------

Cash flows from investing activities:
  Purchase of property and equipment ..................................     (2,278,522)    (4,202,366)
  Additions to computer software ......................................     (4,527,054)   (10,163,343)
  Proceeds from disposal of equipment .................................         18,305          7,794
  Dividends received from joint ventures ..............................             --      1,164,307
  Increase in contract acquisition costs ..............................             --     (1,903,352)
                                                                           ------------   -----------
          Net cash used in investing activities .......................     (6,787,271)   (15,096,960)
                                                                           ------------   -----------

Cash flows from financing activities:
  Purchase of common stock ............................................     (1,313,916)            --
  Principal payments on long-term debt and
    capital lease obligations .........................................             --        (22,382)
  Dividends paid on common stock ......................................     (1,949,088)    (1,940,440)
  Proceeds from exercise of stock options .............................          6,444         33,200
                                                                           ------------   -----------
          Net cash used in financing activities .......................     (3,256,560)    (1,929,622)
                                                                           ------------   -----------
          Net increase in cash and cash equivalents ...................      9,459,908      7,308,281
Cash and cash equivalents at beginning of year ........................     54,903,107      9,555,760
                                                                           ------------   -----------
Cash and cash equivalents at end of year ..............................   $ 64,363,015     16,864,041
                                                                           ============   ===========

Cash paid for interest (net of capitalized amounts) ...................   $     29,339          1,153
                                                                           ============   ===========

Cash paid for income taxes (net of refunds received) ..................   $  2,098,078     (2,695,277)
                                                                           ============   ===========

</TABLE>

Significant  noncash   transaction:   In  January  1999,  the  Company  acquired
Partnership Card Services through the issuance of 854,042 shares of common stock
with a market value of $20,070,000.

See accompanying Notes to Unaudited Consolidated Financial Statements.

                                     - 5 -
<PAGE>
                           TOTAL SYSTEM SERVICES, INC.
              Notes to Unaudited Consolidated Financial Statements

Note 1 - Basis of Presentation

     The accompanying  unaudited consolidated financial statements represent the
accounts  of  Total  System  Services,  Inc.(R)(TSYS(R))  and its  wholly  owned
subsidiaries,   Columbus  Depot  Equipment   CompanySM   (CDECSM),   TSYS  Total
Solutions(R),  Inc.(TSI),  Columbus  Productions,  Inc.SM (CPI) and TSYS Canada,
Inc.SM (TCI).  These financial  statements have been prepared in accordance with
the  instructions  to Form 10-Q and do not include all information and footnotes
necessary for a fair presentation of financial  position,  results of operations
and cash flows in conformity with generally accepted accounting principles.  All
adjustments,  consisting of normal recurring accruals,  which, in the opinion of
management, are necessary for a fair statement of financial position and results
of operations for the periods  covered by this report,  have been included.  The
accompanying  unaudited  consolidated  financial  statements  should  be read in
conjunction  with the Company's  consolidated  financial  statements and related
notes  appearing in the Company's  1999 annual report  previously  filed on Form
10-K.

     Certain  reclassifications  have been made to the 1999 financial statements
to conform to the presentation adopted in 2000.


Note 2 - Supplementary Balance Sheet Information

     Significant  components of prepaid  expenses and other  current  assets are
summarized as follows:

                                          March 31, 2000       December 31, 1999
                                        -----------------    -------------------
     Contract acquisition costs, net    $    6,129,073     $          7,861,069
     Prepaid expenses                       12,439,919                9,709,740
     Other                                   8,255,726                7,600,519
                                        -----------------    -------------------
             Total                      $   26,824,718     $         25,171,328
                                        =================    ===================

     Significant components of other assets are summarized as follows:

                                           March 31, 2000      December 31, 1999
                                         -----------------    ------------------
     Contract acquisition costs, net    $   42,047,800     $          43,001,304
     Investments in joint ventures, net     38,027,535                35,101,217
     Other                                   4,287,599                 4,491,635
                                         -----------------    ------------------
             Total                      $   84,362,934     $          82,594,156
                                         =================    ==================


                                     - 6 -

<PAGE>

Notes to Unaudited Consolidated Financial Statements (continued)

     Significant  components  of other  current  liabilities  are  summarized as
follows:

                                          March 31, 2000       December 31, 1999
                                        -----------------    -------------------
     Customer postage deposits           $   16,255,098     $         14,913,211
     Transaction processing provisions        7,228,560                5,445,862
     Income taxes payable                    11,079,568                3,839,992
     Other                                   28,120,861               27,329,034
                                        -----------------    -------------------
             Total                       $   62,684,087     $         51,528,099
                                        =================    ===================

Note 3 - Comprehensive Income

     Comprehensive  income for TSYS consists of net income and foreign  currency
translation  adjustments recorded as a component of shareholders'  equity. Total
comprehensive  income for the three months ended March 31, 2000 and 1999,  is as
follows:

                                          March 31, 2000        March 31, 1999
                                        -----------------    -------------------
     Net income                          $  20,657,241      $     12,948,568
     Other comprehensive income (loss):
       Foreign currency translation
        adjustments, net of tax                (60,330)             (104,893)
                                        -----------------    -------------------
        Comprehensive income             $  20,596,911      $     12,843,675
                                        =================    ===================

     The income tax  effects  allocated  to and the  cumulative  balance of each
component of other comprehensive loss are as follows:

<TABLE>


                               Balance at December         Pretax                                 Balance at
                                    31, 1999               amount         Tax benefit           March 31, 2000
                             ------------------------ ----------------- ---------------- ---------------------------
<S>                             <C>                     <C>             <C>                 <C>
Currency translation
    adjustment                         ($ 1,453,708)          (99,259)      38,929                ($1,514,038)
                             ======================== ================= ================ ===========================
</TABLE>


Note 4 - Segment Reporting and Major Customers

     The  Company  reports  selected  information  about  operating  segments in
accordance with Statement of Financial  Accounting  Standard No. 131 (SFAS 131).
Through an online accounting and bankcard data processing  system,  Total System
Services, Inc. provides card processing services to card-issuing institutions in
the  United  States,   Mexico,  Canada,   Honduras  and  the  Caribbean.   TSYS'
subsidiaries  provide  support  services  including  correspondence  processing,
commercial printing and equipment leasing.  Segments are identified based on the
services provided. Transaction processing services account for approximately 85%
or more of financial activity in all the quantitative  thresholds required to be
measured  under SFAS 131 for the three months ended March 31, 2000 and 1999. One
subsidiary, whose sole business activity is to

                                     - 7 -
<PAGE>

Notes to Unaudited Consolidated Financial Statements (continued)

provide programming support services to the parent company,  was aggregated into
transaction  processing  services.  The remaining  segments were aggregated into
support services.
<TABLE>

                                                      Transaction                   Support
Operating Segments                                processing services               services                   Consolidated
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                              <C>                            <C>                       <C>
At March 31, 2000
- ---------------------------------------------------------------------------------------------------------------------------------
Identifiable assets                           $             454,790,792                 49,203,312      $           503,994,104
Intersegment eliminations                                   (37,514,784)                  (184,727)                 (37,699,511)
                                                -------------------------    -----------------------      -----------------------
Total assets                                  $             417,276,008                 49,018,585      $           466,294,593
                                                =========================    =======================      =======================

- -------------------------------------------------------------------------    ----------------------------------------------------
At December 31, 1999
- ---------------------------------------------------------------------------------------------------------------------------------
Identifiable assets                           $             445,504,370                 47,704,132      $           493,208,502
Intersegment eliminations                                   (35,704,897)                  (154,067)                 (35,858,964)
                                                -------------------------    -----------------------      -----------------------
Total assets                                  $             409,799,473                 47,550,065      $           457,349,538
                                                =========================    =======================      =======================

- ---------------------------------------------------------------------------------------------------------------------------------
Three Months Ended March 31, 2000
- ---------------------------------------------------------------------------------------------------------------------------------
Total revenue                                 $             125,296,868                 21,225,740      $           146,522,608
Intersegment revenue                                            (83,434)                  (579,895)                    (663,329)
                                                -------------------------    -----------------------      -----------------------
Revenue from external customers               $             125,213,434                 20,645,845      $           145,859,279
                                                =========================    =======================      =======================
Equity in income of joint ventures            $               2,967,886                          -      $             2,967,886
                                                =========================    =======================      =======================
Segment operating income                      $              27,637,452                  2,887,688      $            30,525,140
                                                =========================    =======================      =======================
Income tax expense                            $               9,704,335                  1,121,005      $            10,825,340
                                                =========================    =======================      =======================
Net income                                    $              18,817,082                  1,840,159      $            20,657,241
                                                =========================    =======================      =======================

- ---------------------------------------------------------------------------------------------------------------------------------
Three Months Ended March 31, 1999
- ----------------------------------------------------------------------------------------------------------------------------------
Total revenue                                 $             97,881,154                 17,956,877       $           115,838,031
Intersegment revenue                                          (127,631)                  (399,888)                     (527,519)
                                                -------------------------    -----------------------      -----------------------
Revenue from external customers               $             97,753,523                 17,556,989       $           115,310,512
                                                =========================    =======================      =======================
Equity in income of joint ventures            $              2,113,288                          -       $             2,113,288
                                                =========================    =======================      =======================
Segment operating income                      $             15,421,119                  3,820,553       $            19,241,672
                                                =========================    =======================      =======================
Income tax expense                            $              4,940,992                  1,441,363       $             6,382,355
                                                =========================    =======================      =======================
Net income                                    $             10,595,108                  2,353,460       $            12,948,568
                                                =========================    =======================      =======================

</TABLE>

     The following  geographic area data represent revenues for the three months
ended March 31, 2000 and 1999,  respectively,  based on the geographic locations
of customers.  Substantially all property and equipment is located in the United
States.

                                     - 8 -
<PAGE>

Notes to Unaudited Consolidated Financial Statements (continued)

                               Three Months Ended March 31,
                        -------------------------------------------
                                2000                  1999
                         -------------------    ------------------
    United States        $      133,726,335           109,430,788
    Canada                        7,684,557             1,631,574
    Mexico                        3,809,347             4,035,896
    Other                           639,040               212,254
                          -------------------    ------------------
        Totals           $      145,859,279           115,310,512
                          ===================    ==================

     For the three  months ended March 31, 2000 and 1999,  four major  customers
accounted for approximately 48.1% and 44.4% of total revenues, respectively. One
of these customers  provided 15.7%, or $22.9 million,  of total revenues for the
three months ended March 31, 2000, and 18.8%,  or $21.6  million,  for the three
months ended March 31, 1999.  Another major  customer  accounted  for 12.0%,  or
$17.5 million,  of total revenues for the three months ended March 31, 2000, and
14.4%, or $16.6 million,  of total revenues for the three months ended March 31,
1999. Two  additional  customers  became major  customers in 2000. The first new
major customer accounted for 10.4%, or $15.2 million,  of total revenues for the
three months  ended March 31, 2000,  and 2.8%,  or $3.2  million,  for the three
months ended March 31, 1999. The other new major  customer  accounted for 10.0%,
or $14.6  million,  of total revenues for the three months ended March 31, 2000,
and 8.4%, or $9.6 million,  for the three months ended March 31, 1999.  Revenues
from major customers for the periods reported are attributable to both reporting
segments.

Note 5 - Legal Proceedings

     On  November  10,  1998,  a  class  action   complaint  was  filed  against
NationsBank  of Delaware,  N.A.,  in the United  States  District  Court for the
Southern District of Mississippi. On March 23, 1999, the named plaintiff amended
the complaint and named the Company and certain  credit bureaus as defendants in
the case. The named plaintiff alleges,  among other things,  that the defendants
failed to report  properly  the credit  standing of each member of the  putative
class.  The named  plaintiff  has defined the class as all persons and  entities
within the United States who obtained  credit cards from  NationsBank  and whose
accounts were purchased by or  transferred  to U.S.  BankCard and whose accounts
were reported to credit bureaus or credit  agencies  incorrectly in August 1998.
The amended complaint alleges negligence, violation of the Fair Credit Reporting
Act,  breach of the duty of good faith and fair dealing,  and seeks  declaratory
relief,  injunctive relief and the imposition of punitive damages.  This lawsuit
seeks unspecified damages. Though settlement  negotiations have occurred,  these
negotiations  have to date not  resulted in a  definitive  settlement  agreement
among the parties. TSYS is not in a position to determine its possible exposure,
if any, as a result of the litigation.


                                     - 9 -
<PAGE>


Notes to Unaudited Consolidated Financial Statements (continued)

Note 6 - Recent Accounting Pronouncements

     In June 1998, the Financial  Accounting Standards Board issued Statement of
Financial  Accounting  Standards No. 133 (SFAS 133),  "Accounting for Derivative
Instruments and Hedging  Activities."  SFAS 133  standardizes the accounting for
derivative  instruments,  including certain derivative  instruments  embedded in
other  contracts.  Under  the  standard,  entities  are  required  to carry  all
derivative  instruments  in the balance sheet at fair value.  The accounting for
changes in the fair value  (i.e.,  gains or losses) of a  derivative  instrument
depends on whether it has been  designated  and  qualifies  as part of a hedging
relationship and, if so, on the reason for holding it. If certain conditions are
met,  entities  may elect to  designate a  derivative  instrument  as a hedge of
exposures to changes in fair values,  cash flows or foreign  currencies.  If the
hedged  exposure is a fair value  exposure,  the gain or loss on the  derivative
instrument is  recognized in earnings in the period of change  together with the
offsetting  loss or gain on the  hedged  item  attributable  to the  risk  being
hedged. If the hedged exposure is a cash flow exposure, the effective portion of
the  gain  or loss on the  derivative  instrument  is  reported  initially  as a
component of other  comprehensive  income  (outside  earnings) and  subsequently
reclassified into earnings when the forecasted transaction affects earnings. Any
amounts  excluded  from the  assessment  of hedge  effectiveness  as well as the
ineffective portion of the gain or loss is reported in earnings immediately.  If
the  derivative  instrument is not  designated  as a hedge,  the gain or loss is
recognized in earnings in the period of change.

     For TSYS,  SFAS 133, as amended by SFAS 137, is effective  January 1, 2001.
On adoption, the provisions of SFAS 133 must be applied  prospectively.  TSYS is
in the process of assessing  the impact that SFAS 133 will have on its financial
statements.

                                     - 10 -
<PAGE>

                           TOTAL SYSTEM SERVICES, INC.
           Item 2 - Management's Discussion and Analysis of Financial
                       Condition and Results of Operations

Results of Operations

     The  following  table sets forth  certain  revenue and  expense  items as a
percentage of total revenues and the percentage  increases or decreases in those
items for the three months ended March 31:

                                  Percentage of             Percentage Change
                                  Total Revenues           in Dollar Amounts
                            ------------------------      ----------------------
                              2000           1999            2000 vs. 1999
                            --------       ---------      ----------------------
  Revenues:
    Bankcard data
     processing services     84.3%           83.3%              28.0%
    Other services           15.7            16.7               19.1
                           -------         -------
         Total revenues     100.0           100.0               26.5
                           -------         -------
   Expenses:
    Salaries and other
     personnel expense       39.0            42.0               17.4
    Net occupancy and
     equipment expense       26.7            28.4               19.2
    Other operating
      expenses               15.4            14.7               31.9
                           -------         -------
          Total operating
            expenses         81.1            85.1               20.5
                           -------         -------

    Equity in income
     of joint ventures        2.0             1.8               40.4
                           -------         -------

          Operating
           income            20.9            16.7               58.6

    Nonoperating income       0.7             0.1                 nm
                           -------         -------

          Income before
           income taxes      21.6            16.8               62.9

    Income taxes              7.4             5.6               69.6
                           -------         -------
         Net income          14.2%           11.2%              59.5%
                           =======         =======


nm = not meaningful

     Total revenues increased $30.5 million,  or 26.5%,  during the three months
ended March 31, 2000, compared to the same period in 1999.

                                     - 11 -
<PAGE>

Results of Operations (continued)

     Revenues from bankcard data processing services increased $26.9 million, or
28.0%, in the three months ended March 31, 2000,  compared to the same period in
1999. Increased revenues from bankcard data processing services are attributable
to the  growth  in the  card  portfolios  of  existing  customers,  as  well  as
cardholder accounts of new customers converted to THE TOTAL SYSTEM(R). Increases
in the volumes of authorizations and transactions associated with the additional
cardholder  accounts  also  contributed  to the increased  revenues.  Processing
contracts  with  large  customers,  representing  a  significant  portion of the
Company's total revenues,  generally  provide for discounts on certain  services
based on the size and activity of customers' portfolios.  As a result,  bankcard
data processing  revenues and the related margins are influenced by the customer
mix relative to the size of customer bankcard portfolios,  as well as the number
and activity of individual cardholder accounts processed for each customer.

     Average  cardholder  accounts on file for the three  months ended March 31,
2000, were 209.4 million,  which was an increase of approximately 59.8% over the
average of 131.0  million  for the same period in 1999.  Cardholder  accounts on
file at March 31, 2000,  were 209.5  million,  a 36.4%  increase  over the 153.6
million accounts on file at March 31, 1999. The increase in cardholder  accounts
on file from March 1999 to March 2000  included net internal  growth of existing
customers  of 5.1 million  cardholder  accounts and  approximately  50.8 million
accounts of new customers.

     The Company was  processing  147.3 million  accounts on TS2(R) at March 31,
2000, a 53.9%  increase over the 95.7 million at March 31, 1999. The increase in
TS2 accounts on file from March 1999 to March 2000 included net internal  growth
of existing  customers of 1.4 million and approximately 50.2 million accounts of
new customers.

     TSYS  provides  processing  services to its  clients to include  processing
debit,  commercial,  retail,  stored value and consumer cards.  Commercial cards
include  purchasing  cards,  corporate cards and fleet cards for employees.  The
Company was  processing  11.5 million  commercial  cards at the end of March 31,
2000, an increase of 23.1% compared to 9.3 million  commercial  cards at the end
of March 31, 1999.

     The Company is the leading  third-party  processor of retail  accounts.  At
March 31, 2000, TSYS was processing 90.8 million retail accounts, an increase of
111.9% over the 42.9 million retail  accounts at March 31, 1999. The significant
increase  in the  number  of retail  accounts  is due to the  completion  of the
conversions of the account  portfolios  for Sears and Nordstrom,  which occurred
during the second and third quarters of 1999.

     A significant  amount of the Company's  revenues is derived from  long-term
contracts with large customers, including certain major customers. For the three
months ended March 31, 2000,  four major customers  accounted for  approximately
48.1% of total revenues,  compared to 44.4% for the three months ended March 31,
1999. The loss of one of the Company's major customers,

                                     - 12 -
<PAGE>

Results of Operations (continued)

or other  significant  customers,  could have a material  adverse  effect on the
Company's financial condition and results of operations.

     Near the end of the first  quarter of 1998,  AT&T, a major  customer of the
Company,  completed the sale of its Universal  Card Services  (UCS) to CITIBANK,
now a part of Citigroup after CITIBANK's  merger with Travelers  Group,  Inc. On
February  26, 1999,  CITIBANK  notified  TSYS of its decision to terminate  UCS'
processing  agreement with TSYS for consumer  credit card accounts at the end of
its original term on August 1, 2000.  The  deconversion  of the consumer  credit
accounts occurred during May 2000; however, the Company will continue to receive
contractually  obligated minimum  processing fees from UCS until August 1, 2000.
TSYS'  management  believes that  CITIBANK will not be a major  customer for the
year 2000. TSYS' management  further believes that the loss of revenues from UCS
for the months of August through December 2000, combined with decreased expenses
from the reduction in hardware and software and the  redeployment  of personnel,
should not have a material adverse effect on the Company's  financial  condition
or results of operations for the year ending December 31, 2000.

     In March 2000, the Company  announced its intention to launch a new, wholly
owned subsidiary,  DotsConnect.com,  Inc. (DotsConnect), to focus exclusively on
the electronic payments  (e-payments)  market.  DotsConnect will deliver premier
e-payments   software  that  allows  buyers  and  sellers  to  conduct  commerce
electronically.   The  business  of  DotsConnect   will  focus  on  four  areas:
business-to-consumer    financial    services    applications,    Web   hosting,
business-to-business   financial  services  applications,  and  electronic  bill
presentment and payment. DotsConnect will be headquartered in Columbus, Georgia,
with an office in Atlanta,  Georgia.  DotsConnect commenced operations on May 1,
2000,  with  approximately  30 team members  comprising the initial  DotsConnect
team.

     Revenues from other services increased $3.7 million, or 19.1%, in the first
quarter of 2000,  compared  to the first  quarter of 1999.  Revenues  from other
services  consist  primarily  of  revenues   generated  by  TSYS'  wholly  owned
subsidiaries.  For the first three months of 1999,  revenues from other services
included a $1.4 million early termination fee.

     Total operating  expenses  increased 20.5% for the three months ended March
31,  2000,  compared  to the same period in 1999.  The  increases  in  operating
expenses are  attributable  to increases in all expense  categories as described
below.

     Employment  expenses increased $8.4 million, or 17.4%, for the three months
ended  March  31,  2000,  compared  to the same  period in 1999.  The  change in
employment  expenses consists of increases of $11.4 million for the three months
ending March 31, 2000,  associated  with the growth in the number of  employees,
normal  salary  increases and related  benefits.  This change was offset by $3.0
million invested in software development costs for the three months ending March
31, 2000.  The majority of the  software  development  costs were related to the
development  of a commercial  card system for TS2 which began in May 1998 and is
expected to be substantially  completed in 2000. The average number of employees
in the first quarter of

                                     - 13 -
<PAGE>

Results of Operations (continued)

2000  increased to 4,336,  a 10.8% increase over the 3,915 in the same period of
1999. At April 30, 2000, TSYS had 4,296 full-time and 260 part-time employees.

     Net occupancy and equipment  expense  increased $6.3 million,  or 19.2% for
the three months ended March 31,  2000,  over the same period in 1999.  Computer
equipment and software  rentals,  which  represent the largest  component of net
occupancy and equipment  expense,  increased 19.5% to $19.9 million in the first
quarter of 2000,  compared to $16.6  million in the same period of 1999.  Due to
rapidly  changing  technology in computer  equipment,  TSYS' equipment needs are
achieved to a large extent through operating  leases.  During 1999 and the first
three months of 2000, the Company made investments in computer software licenses
and hardware to accommodate  increased volumes due to the expected growth in the
number of accounts associated with new and existing customers.

     During the third quarter of 1999, TSYS officially opened the first phase of
its  Riverfront  Campus and  essentially  completed  moving the  majority of its
downtown employees to the facility. TSYS did not renew several leases at the end
of September and sold two of its vacated buildings.

     Other operating  expenses  increased 31.9% for the three months ended March
31,  2000,  compared to the same period in 1999.  The growth in other  operating
expenses  for 2000 is  primarily  due to increased  business  development  costs
associated  with exploring new business  opportunities,  both  domestically  and
internationally;  the  establishment  of  an  international  office  in  London;
increased  transaction  processing  expenses associated with the increase in the
volume of accounts processed, and amortization of increased contract acquisition
costs.  The  conversions  of Sears,  Royal  Bank and  Canadian  Tire  Acceptance
Limited,  begun in March 1999 and completed early in the second quarter of 1999,
contributed to the increase in amortization of contract acquisition costs.

     TSYS' share of income from its equity in joint  ventures  was $3.0  million
and $2.1  million  for the first  quarters of 2000 and 1999,  respectively.  The
increase  is  the  result  of  Vital   Processing   Services   L.L.C.'s  (Vital)
infrastructure  costs  impacting its operating  results for the first quarter of
1999 and a decline in operating  results  from Total System  Services de Mexico,
S.A. de C.V. (TSYS de Mexico).  There remains uncertainty in the Mexican economy
which management continues to monitor.

     Interest income,  net,  includes interest expense of $34,100 and $6,800 and
interest  income of $971,700  and  $376,700  for the first  quarters of 2000 and
1999, respectively.  The increase in interest income for the three months ending
March 31, 2000, as compared to the same period in 1999, was primarily the result
of improved levels of cash available as a result of decreased outlays related to
the purchase of equipment and software additions.

     Operating income increased 58.6% for the three months ended March 31, 2000,
over the same period in 1999.  The  quarterly  increase in operating  income was
enhanced by the

                                     - 14 -
<PAGE>

Results of Operations (continued)

achievement  of the  Company's  commitment  to contain  the growth in  operating
expenses below the growth rate in revenues.

     TSYS'  effective  income tax rate for the first  quarter of 2000 was 34.4%,
compared to 33.0% for the same period in 1999.  Growth in pretax income at rates
greater  than the growth in federal  and state tax  credits is the cause for the
increase in the Company's effective tax rate.

     Net income for the three months ended March 31,  2000,  increased  59.5% to
$20.7  million,  or basic and diluted  earnings  per share of $.11,  compared to
$12.9  million,  or basic and diluted  earnings per share of $.07,  for the same
period in 1999.  The  Company  expects  its 2000 net  income to exceed  1999 net
income by at least 20 percent.


Liquidity and Capital Resources

     The  Consolidated  Statements of Cash Flows detail the Company's cash flows
from  operating,  investing and financing  activities.  TSYS' primary  method of
funding  its  operations  and  growth  has  been  cash  generated  from  current
operations and the  occasional use of borrowed funds to supplement  financing of
capital  expenditures.  TSYS' net cash  provided by operating  activities in the
first three months of 2000 was $19.5  million,  compared to $24.3 million in the
same period of 1999. The major uses of cash generated from  operations have been
the  internal  development  and purchase of computer  software,  the addition of
property  and  equipment,  investment  in contract  acquisition  costs,  and the
payment of cash dividends.

     During the first quarter of 2000, TSYS purchased  property and equipment of
$2.3 million compared to $4.2 million for the same period in 1999.  Additions to
computer  software during the first quarter were $4.5 million  compared to $10.2
million  for the same  period in 1999.  Of the $4.5  million  computer  software
additions made during the first quarter, $1.5 million was for purchased software
and $3.0 million was for internally  developed software compared to $6.8 million
and $3.4 million, respectively, in the same period of 1999.

     In the first  quarter of 2000,  the Company did not make any  investment in
contract  acquisition  costs  compared to $1.9  million in the first  quarter of
1999. In the fourth quarter of 1999,  the Company made a payment  representing a
contract  acquisition  investment  of $10.0  million  to a  prospective  client.
Subsequently,  the prospective client announced its intention to exit the credit
card  business  through a sale of its  accounts in 2000.  Under the terms of the
arrangement,  the  prospective  client  agreed to repay the $10.0 million in the
event a processing agreement is not executed by July 1, 2000.

     Dividends on common  stock of $1.9 million were paid in the first  quarters
of 2000 and 1999,  respectively.  On April 13, 2000, the Company announced a 25%
increase in its quarterly cash dividend from $0.01 to $0.0125. The cash dividend
is payable on July 1, 2000, to shareholders of record on June 22, 2000.

                                     - 15 -
<PAGE>

Liquidity and Capital Resources (continued)

     In October  1999,  the  Company  announced a plan to  repurchase  up to 1.5
million  shares of its common stock from time to time and at various prices over
the next 24 months.  Shares  repurchased could be utilized to fund TSYS' various
stock option and other  compensation  arrangements  or used for other  purposes,
including potential  acquisitions.  The maximum of 1.5 million shares represents
approximately  five  percent  of  the  shares  of  TSYS  common  stock  held  by
shareholders other than TSYS' affiliates,  including Synovus Financial Corp. The
Company will use internally  generated  cash to fund the  purchases.  During the
first  quarter of 2000,  the Company  purchased  83,100 shares for $1.3 million.
Since the plan was  announced,  the Company  purchased  160,200  shares for $2.6
million.

     In 1997,  construction was begun on a campus-type facility which now serves
as the Company's corporate  headquarters.  The Company entered into an operating
lease agreement relating to the new corporate campus.  Under the agreement,  the
lessor  purchased the land,  paid for  construction  and  development  costs and
leased  the  property  to the  Company.  The lease  provides  for a  substantial
residual value guarantee,  up to $81.4 million, and includes purchase options at
the original cost of the property. Real estate taxes, insurance, maintenance and
operating  expenses  applicable to the leased  property are  obligations  of the
Company.

     During the third quarter of 1999, TSYS officially opened the first phase of
its  Riverfront  Campus and  essentially  completed  moving the  majority of its
downtown employees to the facility. TSYS did not renew several leases at the end
of September 1999 and sold two of its vacated buildings.

     In September  1999,  Synovus  Financial  Corp.  (Synovus)  completed of the
acquisition of the debt collection and bankruptcy management business offered by
Wallace & de Mayo. The services  provided by Wallace & de Mayo include  recovery
collections work,  bankruptcy process  management,  legal account management and
skip tracing.  These  services are being marketed under the name TSYS Total Debt
Management,  Inc. through the Company and its wholly owned subsidiary,  TSI, for
which the Company is compensated by Synovus through a management fee,  beginning
in January 2000.

     Although  the impact of  inflation  on its  operations  cannot be precisely
determined,  the Company believes that by controlling its operating expenses and
by taking  advantage of more efficient  computer  hardware and software,  it can
minimize the impact of inflation.

     TSYS may seek  additional  external  sources of capital in the future.  The
form of any such financing will vary depending upon prevailing  market and other
conditions  and may include  short-term or long-term  borrowings  from financial
institutions or the issuance of additional equity and/or debt securities such as
industrial revenue bonds. However,  there can be no assurance that funds will be
available  on terms  acceptable  to TSYS.  Management  expects  that  TSYS  will
continue to be able to fund a  significant  portion of its  capital  expenditure
needs through internally

                                     - 16 -
<PAGE>

Liquidity and Capital Resources (continued)

generated cash in the future,  as evidenced by TSYS' current ratio of 2.0:1.  At
March 31,  2000,  TSYS had working  capital of $96.2  million  compared to $76.4
million at December 31, 1999.

Year 2000 Readiness Disclosure

     Many computer  programs were written with a two-digit date field.  If these
programs were not made Year 2000 compliant,  they would not be able to correctly
process date information for the year 2000 and beyond.  Remediation efforts went
beyond the Company's  internal  computer systems and required  coordination with
customers,  vendors,  government entities and other third parties to assure that
their systems and related  interfaces were compliant.  Failure to achieve timely
remediation  of the Company's  critical  programs and computer  systems for Year
2000  would  have had a  material  adverse  effect  on the  Company's  financial
condition and results of operations.

     TSYS   experienced  a  smooth   transition  in  passing  the  century  date
changeover.  TSYS did not experience any significant internal or external issues
concerning  Y2K,  and  all  TSYS  companies,  systems,  facilities  and  clients
processed,  and have  continued  to  process,  without  incident  since the date
changeover.  TSYS will  continue  to monitor Y2K issues by  overseeing  critical
tasks during the year 2000.  The TSYS Year 2000 Command Center and Command Posts
remained  staffed  during  the  first  quarter  of  2000,  but have  since  been
disbanded.  Heightened coverage of year-end 2000 processing is planned, and TSYS
intends to maintain its reporting methods to evaluate any problems.

     TSYS' total cost for the Year 2000 Project  amounted to  approximately  $17
million of direct costs. This amount consists  primarily of the costs associated
with personnel  dedicated to the Year 2000 Project and  hardware/software  costs
related to testing. During the first quarter of 2000, TSYS incurred $1.0 million
of direct costs associated with the Year 2000 Project.

Legal Proceedings

     On  November  10,  1998,  a  class  action   complaint  was  filed  against
NationsBank  of Delaware,  N.A.,  in the United  States  District  Court for the
Southern District of Mississippi. On March 23, 1999, the named plaintiff amended
the complaint and named the Company and certain  credit bureaus as defendants in
the case. The named plaintiff alleges,  among other things,  that the defendants
failed to report  properly  the credit  standing of each member of the  putative
class.  The named  plaintiff  has defined the class as all persons and  entities
within the United States who obtained  credit cards from  NationsBank  and whose
accounts were purchased by or  transferred  to U.S.  BankCard and whose accounts
were reported to credit bureaus or credit  agencies  incorrectly in August 1998.
The amended complaint alleges negligence, violation of the Fair Credit Reporting
Act,  breach of the duty of good faith and fair dealing,  and seeks  declaratory
relief,  injunctive relief and the imposition of punitive damages.  This lawsuit
seeks unspecified damages. Though settlement  negotiations have occurred,  these
negotiations  have to date not  resulted in a  definitive  settlement  agreement
among the parties. TSYS is not in a position to determine its possible exposure,
if any, as a result of the litigation.

                                     - 17 -
<PAGE>

Forward-Looking Statements

     Certain  statements  contained in this filing which are not  statements  of
historical fact constitute  forward-looking statements within the meaning of the
Private  Securities  Litigation  Reform  Act (the  Act).  In  addition,  certain
statements  in  future   filings  by  TSYS  with  the  Securities  and  Exchange
Commission,  in press  releases,  and in oral and written  statements made by or
with the approval of TSYS which are not statements of historical fact constitute
forward-looking   statements   within  the  meaning  of  the  Act.  Examples  of
forward-looking  statements include,  but are not limited to: (i) projections of
revenue,  income or loss,  earnings or loss per share, the payment or nonpayment
of dividends,  capital  structure and other financial items;  (ii) statements of
plans and objectives of TSYS or its management or Board of Directors,  including
those  relating to products or services;  (iii)  statements  of future  economic
performance;  and (iv)  statements of assumptions  underlying  such  statements.
Words such as "believes,"  "anticipates,"  "expects," "intends," "targeted," and
similar expressions are intended to identify forward-looking  statements but are
not the exclusive means of identifying such statements.

     Forward-looking  statements involve risks and uncertainties which may cause
actual results to differ materially from those in such statements.  Factors that
could cause actual results to differ from those discussed in the forward-looking
statements include, but are not limited to: (i) the strength of the U.S. economy
in general and relevant foreign economies;  (ii) the Company's performance under
- - and retention of - current and future  processing  agreements  with customers;
(iii)  inflation,  interest rate and foreign  exchange rate  fluctuations;  (iv)
timely and  successful  implementation  of  processing  systems  to provide  new
products,  improved  functionality  and increased  efficiencies;  (v) changes in
consumer spending, borrowing and saving habits, including a shift from credit to
debit cards; (vi) technological changes; (vii) acquisitions;  (viii) the ability
to  increase  market  share  and  control   expenses;   (ix)  changes  in  laws,
regulations, credit card association rules or other industry standards affecting
TSYS' business which require significant product redevelopment  efforts; (x) the
effect of changes in accounting  policies and practices as may be adopted by the
Financial  Accounting Standards Board or the Securities and Exchange Commission;
(xi) changes in TSYS'  organization,  compensation and benefit plans;  (xii) the
costs and effects of litigation  and of  unexpected or adverse  outcomes in such
litigation;  (xiii)  failure to  successfully  implement the Company's Year 2000
modification  plans  substantially  as scheduled and budgeted;  (xiv) lower than
anticipated  internal growth rates for existing customers;  and (xv) the success
of TSYS at managing the risks involved in the foregoing.

     Such  forward-looking  statements  speak  only  as of  the  date  on  which
statements  are  made,   and  TSYS   undertakes  no  obligation  to  update  any
forward-looking  statement to reflect events or circumstances  after the date on
which such statement is made to reflect the occurrence of unanticipated events.

                                     - 18 -
<PAGE>

                           TOTAL SYSTEM SERVICES, INC.
                           Part II - Other Information

         Item 6 - Exhibits and Reports on Form 8-K

                  a)  Exhibits

                           (27) - Financial Data Schedule (for SEC use only)

                  b) Forms 8-K filed during the quarter ended March 31, 2000.

                    1. The report dated January 11, 2000, included the following
                    important event:

                    On  January  11,   2000,   Total   System   Services,   Inc.
                    ("Registrant")   announced   earnings  for  the  year  ended
                    December 31, 1999.

                                     - 19 -
<PAGE>


                           TOTAL SYSTEM SERVICES, INC.
                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                                   TOTAL SYSTEM SERVICES, INC.


Date:  May 11, 2000                                by:  /s/ Richard W. Ussery
                                                      ------------------------
                                                      Richard W. Ussery
                                                      Chairman of the Board
                                                        and Chief Executive
                                                        Officer


Date:  May 11, 2000                                by:  /s/ James B. Lipham
                                                      ------------------------
                                                      James B. Lipham
                                                      Chief Financial Officer


                                     - 20 -

<TABLE> <S> <C>

<ARTICLE> 5
<CIK> 0000721683
<NAME> TOTAL SYSTEM SERVICES, INC.

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               MAR-31-2000
<CASH>                                      64,363,015
<SECURITIES>                                         0
<RECEIVABLES>                              100,379,122
<ALLOWANCES>                                 1,780,971
<INVENTORY>                                          0
<CURRENT-ASSETS>                           189,785,884
<PP&E>                                     181,262,231
<DEPRECIATION>                              86,673,465
<TOTAL-ASSETS>                             476,083,007
<CURRENT-LIABILITIES>                       93,576,499
<BONDS>                                              0
                                0
                                          0
<COMMON>                                    19,507,909
<OTHER-SE>                                 332,126,034
<TOTAL-LIABILITY-AND-EQUITY>               476,083,007
<SALES>                                    145,859,279
<TOTAL-REVENUES>                           145,859,279
<CGS>                                                0
<TOTAL-COSTS>                              118,302,025
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                             31,482,340
<INCOME-TAX>                                10,825,340
<INCOME-CONTINUING>                         20,657,241
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                20,657,241
<EPS-BASIC>                                        .11
<EPS-DILUTED>                                      .11


</TABLE>


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