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<TABLE> <S> <C>
<PAGE>
<ARTICLE> 5
<LEGEND>
The schedule contains summary financial information extracted from the
consolidated balance sheet and statement of income of the Company as of and for
the nine months ended September 30, 2000 and is qualified in its entirety to be
referenced to such financial statements. Amounts are in millions.
</LEGEND>
<MULTIPLIER> 1,000,000
<S> <C>
<PERIOD-TYPE> 9-MOS
<FISCAL-YEAR-END> DEC-31-2000
<PERIOD-START> JAN-01-2000
<PERIOD-END> SEP-30-2000
<CASH> 1,215
<SECURITIES> 0
<RECEIVABLES> 804
<ALLOWANCES> 53
<INVENTORY> 0
<CURRENT-ASSETS> 3,905
<PP&E> 1,653
<DEPRECIATION> 411
<TOTAL-ASSETS> 14,586
<CURRENT-LIABILITIES> 4,418
<BONDS> 2,074
2,056
0
<COMMON> 9
<OTHER-SE> 2,681
<TOTAL-LIABILITY-AND-EQUITY> 14,586
<SALES> 0
<TOTAL-REVENUES> 2,962
<CGS> 0
<TOTAL-COSTS> 2,042
<OTHER-EXPENSES> 90
<LOSS-PROVISION> 0
<INTEREST-EXPENSE> 85
<INCOME-PRETAX> 745
<INCOME-TAX> 234
<INCOME-CONTINUING> 450
<DISCONTINUED> 65
<EXTRAORDINARY> (2)
<CHANGES> (56)
<NET-INCOME> 457
<EPS-BASIC> 0.64
<EPS-DILUTED> 0.62
</TABLE>
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