NORSTAN INC
DEF 14A, 1995-08-17
TELEPHONE INTERCONNECT SYSTEMS
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<PAGE>
                            SCHEDULE 14A INFORMATION

                  Proxy Statement Pursuant to Section 14(a) of
            the Securities Exchange Act of 1934 (Amendment No.    )

    Filed by the Registrant / /
    Filed by a Party other than the Registrant / /

    Check the appropriate box:
    / /  Preliminary Proxy Statement
    / /  Confidential, for Use of the Commission Only (as permitted by Rule
         14a-6(e)(2))
    /X/  Definitive Proxy Statement
    / /  Definitive Additional Materials
    / /  Soliciting  Material  Pursuant  to  Section  240.14a-11(c)  or  Section
         240.14a-12

                                 Norstan, Inc.
--------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)

--------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

/X/  $125 per  Exchange Act  Rules 0-11(c)(1)(ii),  14a-6(i)(1), 14a-6(i)(2)  or
     Item 22(a)(2) of Schedule 14A.
/ /  $500  per  each party  to  the controversy  pursuant  to Exchange  Act Rule
     14a-6(i)(3).
/ /  Fee  computed  on   table  below   per  Exchange   Act  Rules   14a-6(i)(4)
     and 0-11.
     1) Title of each class of securities to which transaction applies:
        ------------------------------------------------------------------------
     2) Aggregate number of securities to which transaction applies:
        ------------------------------------------------------------------------
     3) Per unit price or other underlying value of transaction computed
        pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
        filing fee is calculated and state how it was determined):
        ------------------------------------------------------------------------
     4) Proposed maximum aggregate value of transaction:
        ------------------------------------------------------------------------
     5) Total fee paid:
        ------------------------------------------------------------------------
/ /  Fee paid previously with preliminary materials.
/ /  Check box if any part of the fee is offset as provided by Exchange Act Rule
     0-11(a)(2)  and identify the  filing for which the  offsetting fee was paid
     previously. Identify the previous filing by registration statement  number,
     or the Form or Schedule and the date of its filing.
     1) Amount Previously Paid:
        ------------------------------------------------------------------------
     2) Form, Schedule or Registration Statement No.:
        ------------------------------------------------------------------------
     3) Filing Party:
        ------------------------------------------------------------------------
     4) Date Filed:
        ------------------------------------------------------------------------
<PAGE>
                                     [LOGO]

                             605 NORTH HIGHWAY 169
                           PLYMOUTH, MINNESOTA 55441

                            ------------------------

                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
                         TO BE HELD SEPTEMBER 20, 1995

                             ---------------------

TO THE SHAREHOLDERS OF NORSTAN, INC.:

    NOTICE  IS  HEREBY GIVEN  that  the Annual  Meeting  of the  shareholders of
Norstan, Inc., a Minnesota corporation, will be held on Wednesday, September 20,
1995, at 2:00 P.M., at 605  North Highway 169, 11th Floor, Plymouth,  Minnesota,
for the following purposes:

    1.  To elect eleven directors.

    2.  To approve the Norstan, Inc. 1995 Long-Term Incentive Plan.

    3.   To  approve the  Norstan, Inc.  Restated Non-Employee  Directors' Stock
       Plan.

    4.  To ratify the appointment of Arthur Andersen LLP as independent auditors
       for the fiscal year ending April 30, 1996.

    5.  To transact such other business  as may properly come before the  Annual
       Meeting or any adjournment thereof.

    Only  shareholders of record at the close  of business on July 24, 1995, are
entitled to notice  of and to  vote at  the Annual Meeting  and any  adjournment
thereof.

    Each  of you is invited and urged to  attend the Annual Meeting in person if
possible. Whether or not you are able to attend in person, you are requested  to
date,  sign and return promptly the enclosed  proxy in the envelope enclosed for
your convenience.

                                          By Order of the Board of Directors

                                          WINSTON E. MUNSON, SECRETARY

August 17, 1995
<PAGE>
                                PROXY STATEMENT

                     FOR ANNUAL MEETING OF SHAREHOLDERS OF

                                 NORSTAN, INC.
                             605 NORTH HIGHWAY 169
                           PLYMOUTH, MINNESOTA 55441

                         TO BE HELD SEPTEMBER 20, 1995

                            SOLICITATION OF PROXIES

    The  enclosed proxy is solicited by and  on behalf of the Board of Directors
of Norstan, Inc. (the "Company") for  use at the Annual Meeting of  shareholders
on  September 20,  1995, and  any adjournment  thereof. The  approximate date on
which this Proxy  Statement and form  of proxy will  first be sent  or given  to
shareholders is August 17, 1995.

    The  expense  of  the  solicitation  of  proxies  for  this  Annual Meeting,
including the  cost of  mailing,  has been  or will  be  borne by  the  Company.
Arrangements will be made with brokerage houses and other custodian nominees and
fiduciaries  to send  proxies and  proxy materials  to their  principals and the
Company will  reimburse them  for their  expense  in so  doing. In  addition  to
solicitation  by  mail,  proxies may  be  solicited by  telephone,  telegraph or
personally.

                         VOTING AND REVOCATION OF PROXY

    Only shareholders of record at the close  of business on July 24, 1995,  are
entitled  to notice of and  to vote at the meeting.  Each share so held entitles
the holder to one vote upon each matter to be voted upon. On July 24, 1995,  the
Company  had outstanding 4,221,341 shares of  common stock. A quorum, consisting
of a majority of the outstanding shares of the common stock entitled to vote  at
the  Annual Meeting, must  be present in  person or represented  by proxy before
action may be taken at the Annual Meeting.

    All shares  represented by  proxies which  have been  properly executed  and
returned  will be  voted at the  meeting. Where  a specification is  made by the
shareholder as  provided in  the form  of proxy,  the shares  will be  voted  in
accordance with such specification. If no specification is made, the shares will
be  voted (i) FOR the election of the nominees for directors named in this Proxy
Statement, (ii) FOR the approval of  the Norstan, Inc. 1995 Long-Term  Incentive
Plan,  (iii)  FOR  the  approval  of  the  Norstan,  Inc.  Restated Non-Employee
Directors' Stock  Plan, and  (iv) FOR  the ratification  of the  appointment  of
Arthur Andersen LLP as independent auditors for the fiscal year ending April 30,
1996.

    Any  proxy given pursuant to this solicitation  may be revoked by the person
giving the proxy at any time before it  is voted. Proxies may be revoked by  (a)
giving  written notice of such  revocation to the Secretary  of the Company, (b)
giving another written proxy bearing a  later date, or (c) attending the  Annual
Meeting and voting in person (although attendance at the Annual Meeting will not
in and of itself constitute a revocation of a proxy).

    Votes  cast by proxy or in person at the Annual Meeting will be tabulated by
the Inspectors of  Election appointed for  the meeting and  will determine if  a
quorum is present. If an executed proxy card is returned and the shareholder has
abstained  from voting on any matter, the  shares represented by such proxy will
be considered present at  the meeting for purposes  of determining a quorum  and
for  purposes of calculating the  vote, but will not  be considered to have been
voted in favor  of such matter.  If an executed  proxy is returned  by a  broker
holding  shares in  street name  which indicates that  the broker  does not have
discretionary authority as  to certain shares  to vote on  one or more  matters,
such  shares  will  be  considered  present  at  the  meeting  for  purposes  of
determining a  quorum, but  will not  be  considered to  be represented  at  the
meeting for purposes of calculating the vote with respect to such matter.

                                       1
<PAGE>
                             ELECTION OF DIRECTORS

    The  property, affairs  and business  of the  Company are  managed under the
direction of the Board of Directors. The bylaws of the Company provide that  the
number of directors shall be not less than three nor more than fifteen, with the
number  to be determined by  the Board of Directors.  The Board of Directors has
fixed the  number  of directors  at  eleven for  the  ensuing year,  and  eleven
directors  will be elected at the Annual Meeting for a term of one year. Each of
the nominees named below, except Dr. Jagdish N. Sheth, is now a director of  the
Company  and has served continuously as a director of the Company since the year
indicated. All nominees have indicated a willingness to serve if elected.

    All shares  represented by  proxies which  have been  properly executed  and
returned  will be  voted for  the election of  the eleven  nominees named below,
unless other instructions are indicated thereon. In the event any one or more of
such nominees should  for any reason  be unable to  serve as a  director, it  is
intended that the enclosed proxy will be voted for such person or persons as may
be  selected in  accordance with  the best judgment  of the  proxy holders named
therein. The Board of Directors knows of no reason to anticipate that any of the
nominees named  herein will  be  unable or  unwilling  to serve.  Directors  are
elected  by a plurality of  the votes cast for the  election of directors at the
Annual Meeting.

<TABLE>
<CAPTION>
                                                                                         DIRECTOR
           NAME                         POSITION WITH COMPANY                  AGE        SINCE
--------------------------  ----------------------------------------------     ---      ----------
<S>                         <C>                                             <C>         <C>
Paul Baszucki               Co-Chairman of the Board, Chief Executive              55        1975
                             Officer and Director
Richard Cohen               Vice Chairman of the Board, Treasurer, Chief           51        1971
                             Financial Officer and Director
Sidney R. Cohen             Co-Chairman of the Board and Director                  75        1970
Arnold Lehrman              Director                                               72        1970
Connie M. Levi              Director                                               55        1993
Max A. Mayer                President, Chief Operating Officer and                 45        1995
                             Director
Winston E. Munson           Secretary and Director                                 66        1971
Gerald D. Pint              Director                                               59        1983
Stanley H. Schweitzer       Director                                               63        1981
Dr. Jagdish N. Sheth        Director                                               56
Herbert F. Trader           Director                                               58        1983
</TABLE>

    THE BOARD OF DIRECTORS  RECOMMENDS A VOTE FOR  THE ELECTION OF THE  NOMINEES
NAMED ABOVE.

       INFORMATION CONCERNING DIRECTORS, NOMINEES AND EXECUTIVE OFFICERS

DIRECTORS AND NOMINEES

    Certain  information concerning the directors and nominees of the Company is
set forth below.

    PAUL BASZUCKI has been  Chief Executive Officer of  the Company since  1986,
and  Co-Chairman of the Board since June 1995. He was Vice Chairman of the Board
of the Company  from 1987  to June 1995.  He is  also Chairman of  the Board  of
Norstan  Communications, Inc.,  Norstan Network  Services, Inc.,  Norstan Canada
Inc., and Norstan Network  Services of New Hampshire,  Inc. and Chairman of  the
Board  and President of Norstan Financial  Services, Inc. Mr. Baszucki served as
President and Chief Operating Officer of the Company from 1984 to 1987. Prior to
1984, he  was  Chief  Executive  Officer of  Norstan  Communications,  Inc.  Mr.
Baszucki  is also a director of Washington Scientific Industries, Inc. and G & K
Services, Inc.

                                       2
<PAGE>
    RICHARD COHEN has been Vice Chairman of the Board of the Company since 1984,
Treasurer since 1971,  and Chief Financial  Officer since May  1991. He is  also
Vice  Chairman of  the Board, Treasurer  and Chief Financial  Officer of Norstan
Communications,  Inc.,  Norstan  Financial   Services,  Inc.,  Norstan   Network
Services,  Inc.,  Norstan  Canada  Inc., and  Norstan  Network  Services  of New
Hampshire, Inc.

    SIDNEY R. COHEN has been Co-Chairman of the Board of the Company since  June
1995 and was Chairman of the Board of the Company from 1973 to June 1995. He was
Chief  Executive Officer of the Company from  1984 to 1986, and President of the
Company from 1970 to 1984.

    ARNOLD LEHRMAN has been a partner in the firm of Lehrman, Flom & Co.,  PLLP,
Minneapolis, Minnesota, independent public accountants, since 1950.

    CONNIE  M. LEVI was President of the Greater Minneapolis Chamber of Commerce
from August 1988 until her retirement in 1994. She is a Trustee of the  Lutheran
Brotherhood  Family  of  Funds.  She was  formerly  the  chairperson  of Hamline
University Board, Chair  of the  Ethics Division  of the  Amdahl Commission  and
Majority  Leader of the Minnesota House of Representatives. She is a director or
member of  numerous  governmental,  public service,  and  nonprofit  boards  and
organizations.

    WINSTON  E. MUNSON has been Secretary of the Company since 1971. He has been
of counsel to and a  partner in the law firm  of Mackall, Crounse & Moore,  PLC,
Minneapolis, Minnesota, since 1960.

    MAX  A. MAYER has been President and  Chief Operating Officer of the Company
since January 1995. He is also President and Chief Executive Officer of  Norstan
Communications,  Inc., Norstan Network Services,  Inc., Norstan Canada Inc., and
Norstan Network  Services of  New Hampshire,  Inc. From  1980 to  1995, he  held
various  executive  positions  with Digital  Equipment  Corporation,  a computer
company, including Vice President  of Systems Integration  and most recently  as
Vice President and CIO of the Computer Systems Division.

    GERALD  D. PINT is a telecom consultant. He was the Group Vice President for
Telecom Systems Group of 3M  Company, a multinational diversified  manufacturer,
from  1989 until his retirement from 3M in 1993. He was Group Vice President for
ElectroTelecommunications Group of 3M Company from 1982 to 1989.

    STANLEY SCHWEITZER has been a partner in the firm of Schweitzer Rubin  Karon
& Bremer, Minneapolis, Minnesota, independent public accountants, since 1963.

    DR.  JAGDISH  N.  SHETH  has  been the  Charles  H.  Kellstadt  Professor of
Marketing in the Goizueta Business School, Emory University since 1991. Prior to
his present position, he was the Robert E. Brooker Professor of Marketing at the
University  of  Southern   California  (7   years),  the   Walter  H.   Stellner
Distinguished  Professor of Marketing at the  University of Illinois (15 years),
and  on  the  faculty  of  Columbia  University  (5  years),  as  well  as   the
Massachusetts  Institute of  Technology (2 years).  Dr. Sheth  is nationally and
internationally known  for his  scholarly  contribution in  Marketing,  Customer
Satisfaction, Global Competition, and Strategic Thinking.

    HERBERT F. TRADER is an independent consultant specializing in international
marketing  and management and telecommunication delivered computer services . He
was Vice President  and Director,  International Programs of  William C.  Norris
Institute, a nonprofit corporation which promotes the use of computer technology
to  enhance education and  information exchange on  an international level, from
January 1991 to January 1995. From 1987  to January 1991 he was Vice  President,
Training  and Education Group, for Control Data Corporation, a computer company.
He was President of Business Development Group for Control Data Corporation from
1985 to 1987.

                                       3
<PAGE>
    The Company knows of no arrangements or understandings between a director or
nominee and any other person pursuant to which any person has been selected as a
director or  nominee.  There  is  no family  relationship  between  any  of  the
nominees,  directors or executive officers of  the Company except that Sidney R.
Cohen is the father of Richard Cohen.

BOARD ACTIONS AND COMMITTEES

    During the  fiscal  year  ended  April 30,  1995,  the  Company's  Board  of
Directors  met or took action by written  consent 20 times. All of the directors
attended at least 75 percent of the aggregate number of meetings of the Board of
Directors and the committees of the board on which he or she served.

    The  Board  of  Directors  has  an  Audit  Committee,  consisting  of   four
non-employee  directors, Mr. Lehrman,  Ms. Levi, Mr.  Munson and Mr. Schweitzer.
The Audit Committee, which met  2 times during the  fiscal year ended April  30,
1995,  reviews and  reports to  the Board with  respect to  various auditing and
accounting matters, including the engagement of independent auditors, the  scope
of audit procedures, and the adequacy of internal accounting controls.

    The  Board  of  Directors has  a  Compensation and  Stock  Option Committee,
consisting  of  three  non-employee  directors,  Messrs.  Lehrman,  Munson   and
Schweitzer.  The  Compensation and  Stock Option  Committee,  which met  2 times
during the  fiscal year  ended April  30, 1995,  awards stock  options,  reviews
salary  levels, bonuses and other matters and makes recommendations to the Board
of Directors in connection therewith.

    The Board of Directors has a Corporate Developments Committee, consisting of
Messrs. Baszucki, Richard  Cohen, Pint  and Trader.  The Corporate  Developments
Committee,  which met  two times  during the fiscal  year ended  April 30, 1995,
reviews and  evaluates present  and future  corporate activities,  business  and
marketing  strategies, possible mergers and acquisitions, and present and future
business opportunities and products, and  makes recommendations to the Board  of
Directors in connection therewith.

    The Board of Directors does not have a nominating committee.

COMPENSATION OF DIRECTORS

    Non-employee  directors received  an annual retainer  fee of  $12,000 plus a
quarterly fee of $750 for their  services during the last fiscal year.  Employee
directors  do not  receive any  fees for serving  on the  Board or  on any Board
committee. Directors are entitled to reimbursement for out-of-pocket expenses in
connection with attendance at board and committee meetings.

    The Board  of  Directors  has  set  the  annual  retainer  for  non-employee
directors for the period beginning with the meeting of shareholders on September
20,  1995 at  $10,000, which will  be payable  in Company stock  pursuant to the
Restated Non-Employee Directors' Stock Plan as set forth below. See "Proposal To
Approve The Norstan,  Inc. Restated  Non-Employee Directors'  Stock Plan".  Non-
employee  directors will also receive a per meeting fee of $1,500 for each Board
of Directors' meeting attended.

    The Company has maintained a  Directors' Stock Option Plan (the  "Directors'
Plan")  for non-employee  directors since 1986.  Under the  Directors' Plan each
director of the Company who was not  an employee of the Company or a  subsidiary
received  a 10,000  share option  upon his  or her  election as  a director. The
exercise price of the option is equal to the market price on the date of  grant.
The  Directors' Plan  provides that  options become  exercisable in installments
over a four-year period,  except that, as to  non-employee directors elected  at
the  1986 Annual Meeting, options were exercisable in full at the date of grant.
If a person ceases to  be a director, he or  she may exercise the option  within
two  years  after  ceasing  to be  a  director  to the  extent  it  is otherwise
exercisable at the date of termination. A total of 100,000 shares were  reserved
for issuance under the Directors' Plan. As of June 26, 1995, options to purchase
70,000 shares were outstanding under the Directors' Plan. The Board of Directors
has  amended  and restated  the Directors'  Plan. See  "Proposal to  Approve the
Norstan, Inc. Restated Non-Employee Directors' Stock Plan".

                                       4
<PAGE>
EXECUTIVE OFFICERS WHO ARE NOT DIRECTORS

    Certain information concerning current executive officers of the Company who
are not directors is set forth below.

<TABLE>
<CAPTION>
                                                                                              OFFICER
          NAME                         POSITIONS WITH THE COMPANY                   AGE        SINCE
------------------------  -----------------------------------------------------     ---      ----------
<S>                       <C>                                                    <C>         <C>
Roger W. Bass             Executive Vice President and Area General Manager             51        1992
                           (Southern Area) of Norstan Communications, Inc.
James L. McGovern         Executive Vice President of Communications Systems of         53        1988
                           Norstan Communications, Inc.
James J. Radabaugh        Executive Vice President of Customer Services of              48        1992
                           Norstan Communications, Inc.
Robert F. Sposito         Vice President of Marketing and Sales Operations of           63        1990
                           Norstan Communications, Inc.
James J. Wehner           Executive Vice President and Area General Manager             52        1989
                           (Southwestern Area) of Norstan Communications, Inc.
</TABLE>

    ROGER W. BASS  has been Executive  Vice President and  Area General  Manager
(Southern Area) of Norstan Communications, Inc. since May 1994. From August 1992
to  May 1994, he  was President of  the South Region  of Norstan Communications,
Inc. From July 1991 to August 1992, he was Executive Vice President of the South
Region of  Norstan Communications,  Inc.  From 1981  to  1991, he  held  various
management positions with Norstan Communications, Inc.

    JAMES  L.  McGOVERN  has  been Executive  Vice  President  of Communications
Systems of Norstan  Communications, Inc. since  May 1995. From  May 1994 to  May
1995,  he was  Vice President  of Corporate  Marketing/Field Support  of Norstan
Communications, Inc. From May 1990 to May 1994, he was President of the  Eastern
Region   of   Norstan  Communications,   Inc.  He   was  President   of  Norstan
Communications, Inc.  from  January 1989  to  May  1990, and  was  President  of
Norstan/  Electronic Engineering  Company from  May 1988  until its  merger into
Norstan Communications, Inc. in December  1988. Mr. McGovern was Executive  Vice
President  of Norstan/Electronic Engineering Company  from September 1985 to May
1988, and held the same position with a predecessor corporation from 1981  until
its acquisition by the Company in September 1985.

    JAMES J. RADABAUGH has been Executive Vice President of Customer Services of
Norstan  Communications, Inc. since May 1995. From  May 1994 to May 1995, he was
Executive Vice President and  Area General Manager of  Norstan Canada Inc.  From
August 1992 to May 1994, he was President and Chief Operating Officer of Norstan
Canada  Inc. From  April to  August 1992,  he was  Executive Vice  President and
General Manager of Norstan Canada Inc. From 1990 to 1992, he was Vice  President
of Field Support for the Central Region of Norstan Communications, Inc. Prior to
1990,  Mr.  Radabaugh was  employed by  ROLM  Corporation in  various management
positions.

    ROBERT F. SPOSITO has been Vice President of Marketing and Sales  Operations
of  Norstan Communications, Inc. since  May 1995. From May  1994 to May 1995, he
was Vice President  of Enterprise Account  Marketing of Norstan  Communications,
Inc.  From July  1990 to  May 1994, he  was Vice  President of  Marketing of the
Company. He was Vice  President of Corporate Field  Support of the Company  from
February  1990 to July 1990, and served as  a consultant to the Company from May
1989 to  February  1990.  Prior  to  1989,  Mr.  Sposito  was  employed  by  IBM
Corporation in various management positions.

    JAMES  J. WEHNER has been Executive  Vice President and Area General Manager
(Southwestern Area) of Norstan Communications, Inc., since May 1994. From August
1989 to  May  1994,  he  was  President  of  the  Southwest  Region  of  Norstan
Communications, Inc. Mr. Wehner was Executive Vice President and General Manager
of  the Eastern  Region of Norstan  Communications, Inc. from  September 1988 to
August 1989, and  was Vice President  of Operations of  the Eastern Region  from
1985 to September 1988.

                                       5
<PAGE>
                             EXECUTIVE COMPENSATION

REPORT OF THE COMPENSATION AND STOCK OPTION COMMITTEE

    The  Compensation and Stock  Option Committee ("Committee")  of the Board of
Directors is  composed  entirely of  non-employee  directors. The  Committee  is
responsible  for developing and making recommendations to the Board of Directors
with respect  to the  Company's executive  compensation policies.  Further,  the
Committee  annually reviews and makes recommendations  to the Board of Directors
concerning the compensation to  be paid to the  executive officers who are  also
directors.  The base salaries and bonus formulas for Messrs. Baszucki, Mayer and
Richard  Cohen  are  determined  by  the  Board  of  Directors  acting  on   the
recommendations  of  the Committee.  Messrs. Baszucki,  Mayer and  Richard Cohen
annually review and establish the base salaries and bonus formulas for all other
executive officers who are not directors of the Company.

    The components of  the Company's  executive compensation  program which  are
subject  to the discretion of  the Committee on an  individual basis include (a)
base salaries, (b) performance based bonuses, (c) stock options, (d)  restricted
stock  grants, (e)  stock appreciation  rights, (f)  performance awards  and (g)
other stock based awards.

    The  Company's  executive  compensation  philosophy  is  to  link  executive
compensation  directly  to earnings  performance and  therefore to  increases in
shareholder value.  The  objectives  of  the  Company's  executive  compensation
program are to:

    - Support the achievement of desired Company earnings performance.

    - Provide  compensation that enables  the Company to  attract and retain key
      executives.

    - Provide compensation opportunities that are  linked to the performance  of
      the  Company and that  directly link the interests  of the executives with
      the interests of the shareholders.

    The Company's executive officers are eligible for annual cash bonuses  under
a  performance  bonus program.  The program  provides  for the  establishment of
various annual performance goals  which, if achieved, result  in the payment  of
cash  compensation  to participants  for  that year  over  and above  their base
salary. The program is  intended to focus management  attention on key  business
goals  and to  reward superior  performance. Goals  under the  program generally
include corporate performance objectives and individual performance  objectives.
The  target level of pretax earnings  is assigned a significantly greater weight
than the aggregate weight assigned to all remaining factors. At the beginning of
the fiscal  year  ended  April  30, 1995,  performance  goals  for  purposes  of
determining annual incentive compensation were determined based on strategic and
financial  measurements including a target level  of pretax earnings. For fiscal
1995, the  Company's executive  officers were  eligible to  receive a  specified
percentage  of  their  base  salary  as  a  bonus  payable  upon  achievement of
established Company, group and/or individual performance goals.

    LONG-TERM COMPENSATION PROGRAM

    The Norstan, Inc. 1995 Long-Term  Incentive Plan (the "1995 Plan")  provides
for grants of stock options, restricted stock grants, stock appreciation rights,
performance  awards and other  stock based awards. See  "Proposal To Approve The
Norstan, Inc. 1995 Long-Term  Incentive Plan". Through  stock grants and  awards
under  this plan, executives  will receive significant  equity opportunity which
provides an incentive to build long-term stockholder value. If the 1995 Plan  is
approved  by the shareholders  at the Annual  Meeting, it will  replace the 1986
Long-Term Incentive Plan of Norstan,  Inc. which generally provides for  similar
benefits.

    STOCK OPTIONS AND STOCK APPRECIATION RIGHTS

    Stock  options and stock appreciation  rights reward and encourage effective
leadership that contributes  to the  Company's long-term  financial success,  as
measured  by  an  appreciation  in  its stock  price.  Stock  options  and stock
appreciation rights only  have value for  the executives when  the price of  the
Company's  stock appreciates in value  from the date the  stock options or stock
appreciation rights  are  granted.  All  stockholders  will  benefit  from  such
increases in the Company's stock price.

                                       6
<PAGE>
    Executives  are considered  for stock  option and  stock appreciation rights
grants consistent with  the Company's goal  to include in  total compensation  a
long-term   equity  interest  for  executives.  This  also  provides  a  greater
opportunity for reward when long-term  performance is consistently achieved.  No
stock options, stock appreciation rights or restricted stock awards were granted
to  executive officers  during fiscal 1995,  except that  stock options covering
50,000 shares and a restricted stock award covering 5,000 shares of common stock
were granted to Max A. Mayer when he joined the Company in 1995 as President and
Chief Operating Officer.  Generally, stock  options are granted  at an  exercise
price  equal to the fair market value of  the Company's common stock on the date
of grant, have ten-year terms, and have exercise restrictions which lapse over a
five-year period. The restricted stock awards generally have restrictions  which
lapse over a four or five year period. The annual bonus and long-term incentives
introduce  considerable risk to the  total executive compensation package. These
elements are variable,  may fluctuate significantly  from year to  year and  are
directly tied to Company performance.

    CHIEF EXECUTIVE OFFICER COMPENSATION

    The salary and bonus of the Chief Executive Officer is set by and subject to
the  discretion of the Committee with  Board approval. The compensation for Paul
Baszucki, the Company's Co-Chairman and  Chief Executive Officer, is  determined
by  using a  process and  philosophy similar  to that  used for  other executive
officers.  The  Committee  considers  its  members'  views  as  to   comparative
compensation  for  like  positions  at other  companies  together  with  its own
assessment of  Mr.  Baszucki's performance  and  contributions to  the  Company,
recommending  a salary and performance bonus formula for the Board of Directors'
approval. For fiscal 1995 he  received a bonus of 61%  of his base salary  which
bonus  was based on achieving  a target level of  pretax earnings. The Committee
believes Mr. Baszucki  has managed the  Company well in  a challenging  business
climate  and has achieved  significantly better results  than other companies in
the industry.

    COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

    There are no interlocking  relationships, as defined  in the regulations  of
the  Securities  and  Exchange Commission,  involving  members of  the  Board of
Directors, or its Compensation and Stock Option Committee.

    Mr. Munson is Secretary  of the Company  and of counsel to  the law firm  of
Mackall,  Crounse & Moore, PLC, which provides legal services to the Company and
was paid fees for legal services performed by it.

    GENERAL

    The Committee has reviewed the  provisions of Internal Revenue Code  Section
162(m)  relating to the deductibility of annual executive compensation in excess
of $1,000,000,  and the  proposed regulations  relating to  Section 162(m).  The
Committee  currently  does not  have  a policy  with  respect to  Section 162(m)
because it is unlikely that  such limit will apply  to compensation paid by  the
Company to any of the Company's executive officers in the near future.

    The purpose of this report is to inform shareholders of the responsibilities
and  the philosophy  of the  Committee with  respect to  executive compensation.
Neither this report nor the Performance Graphs  are intended to be used for  any
other purpose or to be incorporated by reference in any of the Company's past or
future filings with the Securities and Exchange Commission.

                                          Compensation and Stock Option
                                          Committee

                                          Arnold Lehrman, CHAIRMAN
                                          Winston E. Munson
                                          Stanley H. Schweitzer

                                       7
<PAGE>
EMPLOYMENT CONTRACTS AND TERMINATION OF EMPLOYMENT AND CHANGE-IN-CONTROL
ARRANGEMENTS

    In  April 1995,  the Company entered  into an employment  agreement with Mr.
Baszucki. The agreement has an initial term which ends on April 30, 1998,  which
is  automatically extended on May 1, 1997, and  on each May 1st thereafter, to a
date which is 24 months after such renewal date unless the Company gives written
notice to the contrary. The employment agreement provides for the  participation
of  Mr. Baszucki in the employee benefit plans and fringe benefit programs which
are from time to time maintained by  the Company for its executive officers  and
for  certain other fringe benefits. Base salary  will be continued, at the level
then in  effect, for  a period  of 12  months if  Mr. Baszucki  dies during  the
employment  period. The base salary for the current fiscal year for Mr. Baszucki
is $294,000. The employment agreement also has provisions designed to  encourage
Mr.  Baszucki to continue  to carry out his  duties in the event  of a change in
control (as  hereinafter defined)  of the  Company. Under  the agreement,  if  a
change  in control  of the Company  occurs, Mr. Baszucki's  employment period is
automatically extended to a date that is 36 months after the date of the  change
in  control.  If,  after  a  change in  control,  Mr.  Baszucki's  employment is
terminated by the Company (other than for cause or in case of disability) or  by
him  within 18 months after the  change in control or by  him during the term of
the agreement  (1)  because of  certain  changes in  his  duties,  compensation,
benefits  or work location, or (2) because contractual performance of his duties
becomes hazardous to his physical or mental health, or (3) for "good reason" (as
defined in the agreement), or if the Company terminates his employment  (whether
or  not a change  in control has  occurred) other than  for cause or  in case of
disability, Mr. Baszucki would receive  the compensation and benefits set  forth
below.

    In April 1995, the Company entered into employment agreements with Mr. Mayer
and  Mr. Richard Cohen. Each  agreement has an initial  term which ends on April
30, 1998, which is automatically  extended on May 1, 1997,  and on each May  1st
thereafter,  to a  date which is  24 months  after such renewal  date unless the
Company gives written notice to the contrary. Each employment agreement provides
for participation  in the  employee benefit  plans and  fringe benefit  programs
which  are  from  time to  time  maintained  by the  Company  for  its executive
officers. Base salary  will be continued,  at the  level then in  effect, for  a
period  of 12 months  if the officer  dies during the  employment period, or if,
other than caused by a change in control, the Company terminates his  employment
without  cause during  the employment  period. The  base salary  for the current
fiscal year  for Mr.  Mayer is  $250,000 and  for Mr.  Cohen is  $175,000.  Each
employment  agreement also has provisions designed  to encourage each officer to
continue to  carry out  his duties  in  the event  of a  change in  control  (as
hereinafter  defined)  of the  Company.  Under the  agreements,  if a  change in
control of the Company occurs, the officer's employment period is  automatically
extended  to a date that is  36 months after the date  of the change in control.
If, after a  change in control,  the officer's employment  is terminated by  the
Company  (other than  for cause or  in case of  disability) or by  him within 18
months after the change in  control or by him during  the term of the  agreement
(1)  because of  certain changes in  his duties, compensation,  benefits or work
location, or (2) because contractual performance of his duties becomes hazardous
to his physical or mental  health, or (3) for "good  reason" (as defined in  the
agreement),  the officer would  receive the compensation  and benefits set forth
below.

    If as above provided, the officer's employment is terminated as a result  of
a  change  in control,  the compensation  and  benefits to  be received  by such
officer are  (1) two  times his  annual salary  and incentive  payment, (2)  any
resulting  damages including two  times the amount of  his annual benefits under
the Company's employee welfare benefit plans and perquisite programs, (3) up  to
$15,000 in outplacement expenses and (4) the vesting of all shares of restricted
stock, performance awards, stock appreciation rights and stock options.

    A  "change in control" is deemed to occur  when and if (i) any person (other
than Continuing Directors and  Company benefit plans) (1)  makes a tender  offer
for  the Company's  common stock  pursuant to  which shares  of the  Company are
purchased or (2) acquires at least 20% of Company's

                                       8
<PAGE>
stock or  (ii) the  shareholders of  the Company  approve a  plan of  merger  or
consolidation  or to  sell substantially  all the  assets of  the Company  or to
liquidate the  Company or  (iii) a  majority of  the Board  of Directors  become
individuals other than "Continuing Directors" (as defined in the agreements).

INDEBTEDNESS OF MANAGEMENT

    The  Company had  outstanding loans to  Mr. Kamm,  former Company President,
during the last fiscal year in the principal aggregate amount of $90,000. A loan
of $40,000 was satisfied  with interest at  7% per annum before  the end of  the
fiscal  year. The balance will be satisfied  after Mr. Kamm complies with the 24
month noncompetition provisions in his agreement.

SUMMARY COMPENSATION TABLE

    The following table sets forth the cash and noncash compensation for each of
the last three fiscal years awarded to or earned by the Chief Executive  Officer
of  the Company, the former President of the  Company, and each of the four most
highly compensated executive officers of the Company as of April 30, 1995, whose
total annual  salary and  bonus compensation  for the  most recent  fiscal  year
exceeded $100,000.

<TABLE>
<CAPTION>
                                                                                  LONG TERM COMPENSATION

                                        ANNUAL COMPENSATION                          AWARDS               PAYOUTS
                                                                                            SECURITIES
                                                         OTHER ANNUAL       RESTRICTED      UNDERLYING     LTIP      ALL OTHER
NAME AND PRINCIPAL  FISCAL                   BONUS       COMPENSATION          STOCK         OPTIONS/     PAYOUTS   COMPENSATION
     POSITION        YEAR    SALARY ($)     ($)(1)          ($)(2)        AWARDS($)(3)(4)    SAR'S (#)      ($)        ($)(5)
------------------  ------   ----------   -----------   ---------------   ---------------   -----------   -------   ------------
<S>                 <C>      <C>          <C>           <C>               <C>               <C>           <C>       <C>
Paul Baszucki        1995     $ 279,562    $169,589           --              $-0-           -0- shs.      $-0-       $11,916
  Vice Chairman,     1994     $ 266,250    $197,786           --              $-0-           -0- shs.      $-0-       $11,049
  CEO and Director   1993     $ 253,575    $202,860           --              $47,000        -0- shs.      $-0-       $ 7,704
Ervin F. Kamm, Jr.   1995     $ 163,625    $ 72,930           --              $-0-           -0- shs.      $-0-       $56,910
  Former             1994     $ 231,525    $171,990           --              $-0-           -0- shs.      $-0-       $14,778
  President, COO     1993     $ 220,500    $176,400           --              $47,000        -0- shs.      $-0-       $10,065
  and Director
Richard Cohen        1995     $ 164,115    $ 99,028           --              $-0-           -0- shs.      $-0-       $ 6,695
  Vice Chairman,     1994     $ 156,300    $110,565           --              $-0-           -0- shs.      $-0-       $ 5,829
  CFO and Director   1993     $ 148,837    $119,070           --              $47,000        -0- shs.      $-0-       $ 4,344
Don C. Bice          1995     $ 150,000    $ 67,500           --              $-0-           -0- shs.      $-0-       $ 9,835
  Executive Vice     1994     $ 141,000    $101,726           --              $-0-           -0- shs.      $-0-       $ 9,384
  President and      1993     $ 126,500    $ 98,906           --              $-0-           -0- shs.      $-0-       $ 6,775
  Area General
  Manager (Central
  States Area) of
  Norstan
  Communications,
  Inc.
James L. McGovern    1995     $ 156,600    $ 63,823           --              $-0-           -0- shs.      $-0-       $ 9,113
  Executive Vice     1994     $ 156,600    $116,891           --              $-0-           -0- shs.      $-0-       $ 8,373
  President of       1993     $ 156,600    $ 79,243           --              $-0-           -0- shs.      $-0-       $ 5,979
  Communications
  Systems of
  Norstan
  Communications,
  Inc.
James Wehner         1995     $ 134,000    $ 93,800           --              $-0-           -0- shs.      $-0-       $ 5,891
  Executive Vice     1994     $ 131,500    $ 44,365           --              $-0-           -0- shs.      $-0-       $ 5,919
  President and      1993     $ 117,811    $101,139           --              $-0-           -0- shs.      $-0-       $ 4,403
  Area General
  Manager
  (Southwestern
  Area) of Norstan
  Communications,
  Inc.
--------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------
<FN>
(1)  Reflects bonus earned during the fiscal year. For all fiscal years all or a
    portion of the bonus was paid during the next fiscal year.
(2)  Perquisites are  excluded  as  their  aggregate  value  did  not  meet  the
     reporting  threshold of the lesser  of $50,000 or 10%  of salary plus bonus
     reported for each named executive officer.
</TABLE>

                                       9
<PAGE>
<TABLE>
<S>  <C>
(3)  The stock becomes vested in four  equal installments. The first 25%  became
     vested  on  11/2/93, the  second 25%  on 11/2/94  and the  remaining shares
     become vested in equal installments on 11/2/95 and 11/2/96. Vesting  ceases
     upon  termination of employment. The officers receive any dividends paid on
     these shares. The  restrictions on  Mr. Kamm's  shares were  waived on  his
     termination  of employment. No restricted stock  awards were made in fiscal
     year 1995 or fiscal year 1994 to any named executive officer.
(4)  As of April  30, 1995, Messrs.  Baszucki, Kamm, Cohen,  Bice, McGovern  and
     Wehner  held 2,000; zero;  2,000; zero; zero and  zero shares of restricted
     common stock of the  Company, respectively, subject  to risk of  forfeiture
     which,  on such  date, had market  values of $45,000;  none; $45,000; none;
     none and none,  respectively. The aggregate  restricted stock holdings  for
     named executive officers at the end of the fiscal year were 4,000 shares of
     common  stock  with an  aggregate  market value  of  $90,000, based  on the
     closing price of a share of common  stock of $22.50 on the NASDAQ  National
     Market System at fiscal year-end.
(5)  All  Other Compensation  reported represents: (i)  Company contributions to
     the 401(k) Plan of $3,600 for each executive officer and (ii) payments  for
     executive  disability insurance as follows: Mr. Baszucki, $8,316; Mr. Kamm,
     $12,310; Mr. Cohen, $3,095; Mr. Bice, $6,235; Mr. McGovern, $5,513; and Mr.
     Wehner $2,291  and  (iii)  payment  to  Mr.  Kamm  on  his  termination  of
     employment of $41,000.
</TABLE>

STOCK OPTIONS

    The  following  table  provides  information with  respect  to  stock option
exercises in fiscal 1995 by the named  executive officers and the value of  such
officers' unexercised options at April 30, 1995.

                AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR
                            AND FY-END OPTION VALUES

<TABLE>
<CAPTION>
                                                           NUMBER OF SECURITIES         VALUE OF UNEXERCISED
                                                          UNDERLYING UNEXERCISED        IN-THE-MONEY OPTIONS
                                                         OPTIONS AT FY-END (#)(1)         AT FY-END ($)(2)
                          SHARES ACQUIRED     VALUE     --------------------------  ----------------------------
          NAME            ON EXERCISE (#)  REALIZED ($) EXERCISABLE  UNEXERCISABLE   EXERCISABLE   UNEXERCISABLE
------------------------  ---------------  -----------  -----------  -------------  -------------  -------------
<S>                       <C>              <C>          <C>          <C>            <C>            <C>
Paul Baszucki                   -0-           $-0-          85,000        -0-       $   1,466,250   $   -0-
Ervin F. Kamm, Jr.            62,426        $837,538        -0-           -0-       $    -0-        $   -0-
Richard Cohen                   -0-           $-0-          -0-           -0-       $    -0-        $   -0-
Don C. Bice                     -0-           $-0-          40,000        -0-       $     630,000   $   -0-
James L. McGovern               -0-           $-0-          38,750         3,750    $     650,425   $    59,775
James Wehner                    -0-           $-0-          11,338         4,662    $     178,574   $    73,427
<FN>
------------------------
(1)  There are no securities underlying outstanding stock appreciation rights.

(2)  Calculated  on the  basis of  the number of  shares subject  to such option
     multiplied by the excess of the closing price of a share of common stock of
     $22.50 on the NASDAQ  National Market System, at  fiscal year-end over  the
     exercise price of such option.
</TABLE>

                                       10
<PAGE>
PERFORMANCE GRAPH

    The  following  performance  graph  compares  cumulative  total  shareholder
returns on the  Company's common stock  over the last  five fiscal years,  ended
April  30, 1995,  with the  NASDAQ Stock Market  (U.S. Companies)  Index and the
NASDAQ Non-Financial Stock Index, assuming an initial investment of $100 at  the
beginning of the period and the reinvestment of all dividends.

                COMPARISON OF FIVE YEAR-CUMULATIVE TOTAL RETURNS
                             PERFORMANCE GRAPH FOR
                                 NORSTAN, INC.
EDGAR REPRESENTATION OF DATA POINTS USED IN PRINTED GRAPHIC

<TABLE>
<CAPTION>
             COMPANY INDEX NORSTAN, INC.     MARKET INDEX NASDAQ STOCK MARKET (US COMPANIES)
<S>        <C>                              <C>
4/30/90                            100.000                                            100.000
5/31/90                            104.854                                            109.423
6/29/90                            100.971                                            110.230
7/31/90                            104.854                                            104.696
8/31/90                             71.845                                             91.490
9/28/90                             69.903                                             82.821
10/31/90                            62.136                                             79.565
11/30/90                            50.485                                             87.145
12/31/90                            52.427                                             90.906
1/31/91                             52.427                                            100.968
2/28/91                             69.903                                            110.683
3/28/91                             76.699                                            118.074
4/30/91                             64.078                                            118.838
5/31/91                             74.757                                            124.279
6/28/91                             76.699                                            116.722
7/31/91                             77.670                                            123.617
8/30/91                             77.670                                            129.750
9/30/91                             80.583                                            130.224
10/31/91                            89.320                                            134.544
11/29/91                            91.262                                            130.037
12/31/91                            99.029                                            145.886
1/31/92                            132.039                                            154.453
2/28/92                            120.388                                            157.956
3/31/92                            108.738                                            150.509
4/30/92                             92.233                                            144.077
5/29/92                             97.087                                            145.969
6/30/92                             87.379                                            140.270
7/31/92                             93.204                                            145.230
8/31/92                            106.796                                            140.784
9/30/92                             99.029                                            146.004
10/30/92                            93.204                                            151.745
11/30/92                           110.680                                            163.814
12/31/92                           116.505                                            169.870
1/29/93                            120.388                                            174.707
2/26/93                            130.097                                            168.165
3/31/93                            118.447                                            173.058
4/30/93                            108.738                                            165.668
5/28/93                            122.330                                            175.532
6/30/93                            106.796                                            176.355
7/30/93                             99.029                                            176.590
8/31/93                            101.942                                            185.688
9/30/93                            110.680                                            191.224
10/29/93                           126.214                                            195.552
11/30/93                           132.039                                            189.712
12/31/93                           130.097                                            194.999
1/31/94                            139.806                                            200.912
2/28/94                            130.097                                            199.087
3/31/94                            120.389                                            186.836
4/29/94                            126.214                                            184.422
5/31/94                            122.330                                            184.882
6/30/94                            135.923                                            178.146
7/29/94                            133.981                                            181.802
8/31/94                            150.486                                            193.379
9/30/94                            147.573                                            192.888
10/31/94                           155.340                                            196.620
11/30/94                           149.515                                            190.084
12/30/94                           135.922                                            190.663
1/31/95                            143.689                                            191.731
2/28/95                            149.029                                            201.820
3/31/95                            176.699                                            207.710
4/28/95                            174.757                                            214.368

<CAPTION>
              PEER INDEX NASDAQ NON-FINANCIAL STOCKS SIC 0100-5999,7000-9999 US &

                                            FOREIGN

<S>        <C>
4/30/90                                                                       100.000

5/31/90                                                                       111.808

6/29/90                                                                       113.302

7/31/90                                                                       107.708

8/31/90                                                                        93.074

9/28/90                                                                        84.741

10/31/90                                                                       81.499

11/30/90                                                                       88.751

12/31/90                                                                       92.665

1/31/91                                                                       103.976

2/28/91                                                                       113.664

3/28/91                                                                       121.726

4/30/91                                                                       121.185

5/31/91                                                                       127.080

6/28/91                                                                       118.243

7/31/91                                                                       125.310

8/30/91                                                                       131.321

9/30/91                                                                       132.752

10/31/91                                                                      137.368

11/29/91                                                                      132.305

12/31/91                                                                      149.174

1/31/92                                                                       158.341

2/28/92                                                                       161.105

3/31/92                                                                       151.527

4/30/92                                                                       142.240

5/29/92                                                                       143.147

6/30/92                                                                       136.087

7/31/92                                                                       140.339

8/31/92                                                                       135.475

9/30/92                                                                       140.411

10/30/92                                                                      146.112

11/30/92                                                                      158.351

12/31/92                                                                      163.172

1/29/93                                                                       167.557

2/26/93                                                                       159.173

3/31/93                                                                       163.477

4/30/93                                                                       156.728

5/28/93                                                                       169.408

6/30/93                                                                       169.586

7/30/93                                                                       168.150

8/31/93                                                                       178.000

9/30/93                                                                       182.832

10/29/93                                                                      188.548

11/30/93                                                                      183.015

12/31/93                                                                      188.414

1/31/94                                                                       194.733

2/28/94                                                                       192.777

3/31/94                                                                       179.408

4/29/94                                                                       175.289

5/31/94                                                                       173.950

6/30/94                                                                       165.476

7/29/94                                                                       169.823

8/31/94                                                                       181.399

9/30/94                                                                       181.901

10/31/94                                                                      187.182

11/30/94                                                                      181.121

12/30/94                                                                      180.650

1/31/95                                                                       180.188

2/28/95                                                                       189.661

3/31/95                                                                       195.450

4/28/95                                                                       201.624

</TABLE>

                                       11
<PAGE>
PERFORMANCE GRAPH

    The  following  performance  graph  compares  cumulative  total  shareholder
returns on the Company's  common stock over the  last three fiscal years,  ended
April  30, 1995,  with the  NASDAQ Stock Market  (U.S. Companies)  Index and the
NASDAQ Non-Financial Stock Index, assuming an initial investment of $100 at  the
beginning of the period and the reinvestment of all dividends.

               COMPARISON OF THREE YEAR-CUMULATIVE TOTAL RETURNS
                             PERFORMANCE GRAPH FOR
                                 NORSTAN, INC.
EDGAR REPRESENTATION OF DATA POINTS USED IN PRINTED GRAPHIC

<TABLE>
<CAPTION>
             COMPANY INDEX NORSTAN, INC.     MARKET INDEX NASDAQ STOCK MARKET (US COMPANIES)
<S>        <C>                              <C>
4/30/92                            100.000                                            100.000
5/29/92                            105.263                                            101.313
6/30/92                             94.737                                             97.358
7/31/92                            101.053                                            100.800
8/31/92                            115.789                                             97.714
9/30/92                            107.368                                            101.337
10/30/92                           101.053                                            105.322
11/30/92                           120.000                                            113.699
12/31/92                           126.316                                            117.902
1/29/93                            130.526                                            121.259
2/26/93                            141.053                                            116.719
3/31/93                            128.421                                            120.115
4/30/93                            117.895                                            114.986
5/28/93                            132.631                                            121.832
6/30/93                            115.789                                            122.403
7/30/93                            107.368                                            122.566
8/31/93                            110.527                                            128.881
9/30/93                            120.000                                            132.723
10/29/93                           136.843                                            135.727
11/30/93                           143.158                                            131.674
12/31/93                           141.053                                            135.344
1/31/94                            151.579                                            139.448
2/28/94                            141.053                                            138.181
3/31/94                            130.527                                            129.678
4/29/94                            136.843                                            128.002
5/31/94                            132.631                                            128.322
6/30/94                            147.369                                            123.646
7/29/94                            145.264                                            126.184
8/31/94                            163.159                                            134.219
9/30/94                            160.000                                            133.878
10/31/94                           168.421                                            136.469
11/30/94                           162.106                                            131.932
12/30/94                           147.368                                            132.334
1/31/95                            155.789                                            133.075
2/28/95                            161.579                                            140.078
3/31/95                            191.579                                            144.166
4/28/95                            189.473                                            148.787

<CAPTION>
              PEER INDEX NASDAQ NON-FINANCIAL STOCKS SIC 0100-5999,7000-9999 US &

                                            FOREIGN

<S>        <C>
4/30/92                                                                       100.000

5/29/92                                                                       100.638

6/30/92                                                                        95.674

7/31/92                                                                        98.664

8/31/92                                                                        95.244

9/30/92                                                                        98.714

10/30/92                                                                      102.722

11/30/92                                                                      111.327

12/31/92                                                                      114.716

1/29/93                                                                       117.799

2/26/93                                                                       111.905

3/31/93                                                                       114.930

4/30/93                                                                       110.186

5/28/93                                                                       119.100

6/30/93                                                                       119.225

7/30/93                                                                       118.216

8/31/93                                                                       125.141

9/30/93                                                                       128.538

10/29/93                                                                      132.556

11/30/93                                                                      128.666

12/31/93                                                                      132.462

1/31/94                                                                       136.905

2/28/94                                                                       135.529

3/31/94                                                                       126.130

4/29/94                                                                       123.235

5/31/94                                                                       122.293

6/30/94                                                                       116.336

7/29/94                                                                       119.392

8/31/94                                                                       127.530

9/30/94                                                                       127.883

10/31/94                                                                      131.596

11/30/94                                                                      127.335

12/30/94                                                                      127.004

1/31/95                                                                       126.679

2/28/95                                                                       133.339

3/31/95                                                                       137.409

4/28/95                                                                       141.749

</TABLE>

                                       12
<PAGE>
CERTAIN TRANSACTIONS

    In  March 1995, Sidney R. Cohen entered into a Consulting Agreement with the
Company which provides that Mr. Cohen will serve as a consultant to the  Company
for  a period of three years  from May 1, 1995. Mr.  Cohen continues to serve as
director of  the Company  and as  Co-Chairman  of the  Board of  Directors.  The
Consulting  Agreement also provides that during  such period, Mr. Cohen will not
engage directly or indirectly in any business in the geographic area serviced by
the Company or  its subsidiaries that  is competitive with  the business of  the
Company  or its subsidiaries. Pursuant to  the Consulting Agreement, the Company
will pay Mr. Cohen a retainer of  $95,000 per year and standard Director's  fees
and  provide him  with office  space, secretarial  assistance and  the use  of a
Company automobile. The retainer will continue to  be paid to Mr. Cohen for  the
remainder  of the consulting  period in the  event of his  disability, or to his
beneficiary in the event  of his death. The  Consulting Agreement also  provides
that,  in  the event  of Mr.  Cohen's  death during  the consulting  period, his
beneficiaries will be  paid the sum  of $200,000, representing  the proceeds  of
certain  insurance policies payable to the  Company, which policies are assigned
to Mr. Cohen at the expiration of the consulting period.

    Winston E. Munson, Secretary and a Director of the Company, is of counsel to
the law firm of Mackall, Crounse & Moore, PLC, counsel to the Company.

         BENEFICIAL OWNERSHIP OF PRINCIPAL SHAREHOLDERS AND MANAGEMENT

    The following table sets  forth information as of  June 26, 1995 (except  as
otherwise  noted), regarding the beneficial ownership of the common stock of the
Company, its only  class of  equity security  outstanding, by  each director  or
nominee  for director of the  Company, by each current  executive officer of the
Company named  in  the Summary  Compensation  Table herein,  by  all  directors,
nominees  and  current  executive  officers  as  a  group,  and  by  each person
(including any  "group"  as  that  term  is used  in  section  13(d)(3)  of  the
Securities  Exchange Act of 1934, as amended) who  is known by the Company to be
the beneficial  owner of  more than  five percent  of the  common stock  of  the
Company:

<TABLE>
<CAPTION>
                                           AMOUNT AND NATURE
                                                  OF
                                              BENEFICIAL            PERCENT OF
 NAME AND ADDRESS OF BENEFICIAL OWNER        OWNERSHIP (1)       OUTSTANDING (2)
---------------------------------------   -------------------    ----------------
<S>                                       <C>                    <C>
Directors, nominees and executive
 officers:
  Paul Baszucki                           243,026(3)(4)(5)(6)          5.6%
  Richard Cohen                           268,841(3)(4)(7)             6.4%
  Sidney R. Cohen                          84,827(4)                   2.0%
  Arnold Lehrman                           77,722(3)(5)                1.8%
  Connie M. Levi                            6,200(5)                    *
  Max A. Mayer                             10,000                       *
  Winston E. Munson                        11,815(5)                    *
  Gerald D. Pint                           10,200(5)                    *
  Stanley H. Schweitzer                    22,450(4)(5)                 *
  Herbert F. Trader                        11,500(5)                    *
  Dr. Jagdish N. Sheth                      -0-                         *
  James L. McGovern                        69,305(5)                   1.6%
  James Wehner                             17,067(5)                    *
  All directors, nominees and executive   777,160(3)(4)(5)            17.6%
   officers as a group (16) persons,
   including those named above)
</TABLE>

                                       13
<PAGE>
<TABLE>
<CAPTION>
                                           AMOUNT AND NATURE
                                                  OF
                                              BENEFICIAL            PERCENT OF
 NAME AND ADDRESS OF BENEFICIAL OWNER        OWNERSHIP (1)       OUTSTANDING (2)
---------------------------------------   -------------------    ----------------
Other beneficial owners:
<S>                                       <C>                    <C>
  David L. Babson & Company, Inc.         432,300(8)                  10.2%
   One Memorial Drive
   Cambridge, MA 02142
  First Bank Systems, Inc.                246,775(9)                   5.8%
   601 Second Avenue South
   Minneapolis, MN 55402
  Heartland Advisors, Inc.                255,200(10)                  6.0%
   790 North Milwaukee Street
   Milwaukee, WI 53202
  Perkins Capital Management, Inc.        236,240(11)                  5.6%
   730 East Lake Street
   Wayzata, MN 55391
<FN>
------------------------
 * Less than one percent

(1)  Each person has sole voting and sole dispositive powers with respect to the
     outstanding shares held by the indicated person, except as otherwise noted.

(2)  Each figure showing the percentage of outstanding shares owned beneficially
     has  been calculated by treating as  outstanding and owned the shares which
     would be issuable  within 60 days  if stock options  held by the  indicated
     person were exercised.

(3)  Includes  shares held by  the indicated person as  custodian or trustee for
     others, as to which shares the  indicated person has voting or  dispositive
     powers,  as follows: Mr. Baszucki, 2,934 shares; Mr. Richard Cohen, 154,385
     shares; Mr.  Lehrman, 67,722  shares  (which shares  are also  reported  as
     beneficially owned by Richard Cohen); all directors, nominees and executive
     officers as a group, 157,319 shares.

(4)  Includes  shares  beneficially held  by members  of the  indicated person's
     family,  as  to  which  shares  the  indicated  person  has  no  voting  or
     dispositive  powers  and disclaims  beneficial  ownership, as  follows: Mr.
     Baszucki, 285 shares; Mr. Richard  Cohen, 26,623 shares; Mr. Sidney  Cohen,
     15,000  shares;  Mr. Schweitzer,  450 shares;  all directors,  nominees and
     executive officers as a group, 42,358 shares.

(5)  Includes shares which  would be issuable  within 60 days  if stock  options
     held  by the  indicated person  were exercised,  as follows:  Mr. Baszucki,
     85,000 shares;  Mr. Lehrman,  10,000 shares;  Ms. Levi,  6,000 shares;  Mr.
     Munson,  10,000  shares; Mr.  Pint, 10,000  shares; Mr.  Schweitzer, 10,000
     shares; Mr. Trader, 10,000 shares; Mr. McGovern, 38,750 shares; Mr. Wehner,
     11,338 shares; all directors, nominees  and executive officers as a  group,
     192,648 shares.

(6)  Mr. Baszucki's address is 250 Wakefield Road, Orono, Minnesota 55391.

(7)  Mr. Cohen's address is 6990 Tupa Drive, Edina, Minnesota 55439.

(8)  According  to a Schedule  13G dated February  10, 1995, and  filed with the
     Securities and Exchange  Commission, David  L. Babson &  Company, Inc.  has
     sole  voting power with respect to 302,600 of such shares and shared voting
     power with respect  to 129,700 of  such shares and  sole dispositive  power
     with respect to 432,300 of such shares.

(9)  According  to a Schedule  13G dated February  13, 1995, and  filed with the
     Securities and Exchange Commission, First Bank System, Inc. has sole voting
     power with  respect  to 246,775  shares  and sole  dispositive  power  with
     respect to 240,900 shares.
</TABLE>

                                       14
<PAGE>
(10)  According to a  Schedule 13G dated  February 15, 1995,  and filed with the
    Securities and  Exchange  Commission,  Heartland  Advisors,  Inc.  has  sole
    dispositive power and no voting power with respect to such shares.

(11)  According to  a Schedule 13G  dated February  8, 1995, and  filed with the
    Securities and  Exchange Commission,  Perkins Capital  Management, Inc.  has
    sole  voting power with  respect to 9,800 shares  and sole dispositive power
    with respect to 236,240 shares.

                         COMPLIANCE WITH SECTION 16(A)

    The Company's directors,  its executive  officers, and  any persons  holding
more  than 10%  of the  outstanding common  stock are  required to  file reports
concerning their initial ownership of common stock and any subsequent changes in
that ownership. The Company believes that  the filing requirements for the  last
fiscal  year were satisfied.  In making this disclosure,  the Company has relied
solely on  written  representations of  its  directors, executive  officers  and
beneficial  owners of more  than 10% of  common stock and  copies of the reports
that they have filed with the Securities and Exchange Commission.

                     PROPOSAL TO APPROVE THE NORSTAN, INC.
                         1995 LONG-TERM INCENTIVE PLAN

    At the Annual Meeting the shareholders will consider and act upon a proposal
to approve the Norstan,  Inc. 1995 Long-Term Incentive  Plan (the "1995  Plan").
The  1995 Plan was adopted by the Board  of Directors in August 1995, subject to
approval by the shareholders at the  Annual Meeting. At the Annual Meeting,  the
shareholders will consider and act upon a proposal to approve the 1995 Plan. The
Board  of Directors believes  that stock grants  and awards have  been, and will
continue to be, an  important compensation element  in attracting and  retaining
key  personnel.  The objectives  of  the 1995  Plan are  to  aid the  Company in
maintaining and developing personnel capable  of assuring the future success  of
the Company, to offer such personnel incentives to put forth maximum efforts for
the  success  of  the  Company's  business  and  to  afford  such  personnel  an
opportunity to acquire a proprietary interest  in the Company. If the 1995  Plan
is  approved by the shareholders at the Annual Meeting, it will replace the 1986
Long-Term Incentive Plan  of Norstan,  Inc. (the "1986  Plan"), which  generally
provides for similar benefits. All outstanding options and awards under the 1986
Plan  will continue  in effect.  The principal provisions  of the  1995 Plan are
summarized below.

    The 1995  Plan permits  the granting  of stock  options, stock  appreciation
rights,  restricted stock,  performance awards  and other  stock-based awards to
employees of the  Company or  its subsidiaries  and to  consultants or  advisors
providing  bonafide services  to the  Company or  its subsidiaries. Non-employee
directors are not eligible for awards under the 1995 Plan.

    The number of shares of common stock initially available for granting awards
under the 1995 Plan is 600,000 shares, provided that, in each fiscal year during
which the 1995 Plan is effective commencing in the fiscal year beginning May  1,
1996,  the  total  number  of  common shares  authorized  for  issuance  will be
increased by  a  number  of shares  equal  to  one percent  (1%)  of  the  total
outstanding shares of common stock as of the first day of such fiscal year, such
increases  to be cumulative.  No more than 600,000  shares shall be cumulatively
available for the grant of incentive stock options under the 1995 Plan.

    The 1995 Plan is administered by the Compensation and Stock Option Committee
of the  Board  of Directors  of  the Company  (the  "Committee") which  has  the
authority  and discretion  to select participants,  determine the  time at which
awards shall be  granted, set the  period and terms  and conditions under  which
each  award becomes  exercisable, and  make any  other determinations  which are
necessary or advisable for  the administration of the  1995 Plan. The  Committee
consists   of  three  or  more  non-employee   directors,  each  of  whom  is  a
"disinterested person" within  the meaning  of Rule 16b-3  under the  Securities
Exchange  Act of 1934, as amended. Participants  may receive more than one award
under the 1995 Plan.

                                       15
<PAGE>
    Stock options granted  under the  1995 Plan  may be  either incentive  stock
options   ("Incentive  Stock  Options")  subject   to  certain  limitations  and
restrictions with the intent that such options will qualify under Section 422 of
the Internal Revenue Code of 1986, as amended, or options that do not qualify as
Incentive Stock  Options under  such statutory  provisions ("Nonqualified  Stock
Options").

    The  exercise price per share under any stock option, the grant price of any
stock appreciation right ("SAR"), and the  purchase price of any security  which
may  be purchased under any other stock-based award may not be less than 100% of
the fair market value of the Company's common stock on the date of the grant  of
such  option, SAR or right.  Options may be exercised by  payment in full of the
exercise price  in  cash. Additionally,  at  the discretion  of  the  Committee,
options  may be exercised, in whole or in  part by the transfer of shares of the
Company's common stock owned by the participant with a market value equal to the
exercise price, or by withholding from the shares that would otherwise be issued
upon exercise that  number of shares  having a  fair market value  equal to  the
exercise price, or by the assignment of the proceeds of a sale of some or all of
the shares of common stock being acquired upon exercise of the option, or by any
combination thereof.

    The 1995 Plan provides for the issuance of SARs, which entitle the recipient
to  receive an amount equivalent to the difference between the fair market value
of the Company's stock on the date of  grant and the date of exercise. SARs  may
be  granted in  tandem with stock  options or  as a "freestanding"  right not in
tandem with an option. The exercise of SARs granted in tandem with options would
require the surrender of the related  options. Any amount payable upon  exercise
of SARs may be paid in cash, in shares of common stock, or a combination of cash
and shares, as determined by the Committee.

    The   1995  Plan  also  provides  for   the  issuance  of  restricted  stock
("Restricted Stock") upon such terms and conditions as the Committee  specifies.
For  participants it  determines are eligible  to receive  Restricted Stock, the
Committee specifies a restricted period and vesting schedule, according to which
ownership of  the Restricted  Stock will  vest in  the recipient.  Prior to  the
expiration  of the restricted period recipients  of Restricted Stock have limits
placed on  their ownership  and related  rights in  Restricted Stock  which  may
include  the deferral of dividends or other limitations. Unless otherwise agreed
upon by the Committee  and the recipient, holders  of Restricted Stock have  the
right  to vote the restricted  shares prior to the  expiration of the restricted
period. Except  to  the extent  otherwise  provided  by the  Committee,  if  the
recipient  of Restricted  Stock shall cease  to be continuously  employed by the
Company during the restricted period, the recipient's rights to Restricted Stock
not yet vested will be forfeited.

    Performance awards made pursuant to the  1995 Plan entitle the recipient  to
receive  future payments of cash or distributions of shares of common stock upon
the achievement  of pre-established  performance  goals. Performance  goals  are
established  by the Committee. Performance awards  may be granted in conjunction
with or separate from stock options granted under the 1995 Plan.

    Awards may be  granted for no  cash consideration or  for such minimal  cash
consideration  as may  be required by  applicable law. Awards  may provide that,
upon the grant  or exercise thereof,  the holder will  receive shares of  common
stock, cash, or any combination thereof, as the Committee shall determine.

    No  award granted under the 1995 Plan  may be assigned or transferred by the
individual to whom it is granted, otherwise  than by will or by laws of  descent
and  distribution. Each award is exercisable, during such individual's lifetime,
only by such individual.

    If any shares  of common stock  subject to any  award or to  which an  award
relates  are not  purchased or  are forfeited, or  if any  such award terminates
without the delivery  of shares  or other consideration,  the shares  previously
used  for such awards  are available for  future awards under  the 1995 Plan. No
person may be granted any award or  awards, the value of which awards are  based
solely  on an increase  in the value of  Company common stock  after the date of
grant of such awards, for more than  100,000 shares of Company common stock,  in
the aggregate, in any calendar year.

                                       16
<PAGE>
    The  Board of Directors may at any  time amend or discontinue the 1995 Plan,
provided that shareholder  approval must  be obtained  for any  change that  (i)
requires  the  approval  of  the  Company's  shareholders  under  any  rules  or
regulations of the National Association of Securities Dealers, Inc. or any other
securities exchange applicable to the Company; or (ii) requires the approval  of
the  Company's shareholders under  the Internal Revenue Code  in order to permit
Incentive Stock Options to be granted under the 1995 Plan.

    The closing price per share of the Company's common stock on August 8, 1995,
as reported on the NASDAQ National Market System, was $25.

    The Company cannot  now determine  the number  of stock  options, awards  of
restricted stock or other awards to be received by the named executive officers,
all  executive officers as a group, and all other employees as a group under the
1995 Plan in the fiscal year ending April 30, 1996. However, in the fiscal  year
ended  April 30,  1995, one  executive officer  received stock  option grants of
50,000 shares and a restricted stock award  of 5,000 shares under the 1986  Plan
and a stock award of 5,000 shares and one non-executive officer received a stock
option grant of 5,000 shares of common stock under the 1986 Plan.

    The 1995 Plan continues in effect through August 7, 2005, ten years from the
effective  date of  the 1995  Plan, unless  earlier terminated  by the  Board of
Directors. The Board of Directors generally may amend, suspend or terminate  the
1995  Plan or any portion thereof at any  time. No amendment may be made without
the consent  of  shareholders  where  such  amendment  would  (i)  increase  the
aggregate  number of shares with  respect to which awards  may be made under the
1995 Plan; (ii) change the class of persons eligible to participate in the  1995
Plan;  or (iii) materially increase the  benefits accruing to participants under
the 1995 Plan. No amendment, suspension or  termination of the 1995 Plan by  the
Board  may  have the  effect of  impairing  any awards  previously granted  to a
participant, unless the participant consents to such impairment.

    Under the  Internal Revenue  Code,  as presently  in effect,  the  following
principal federal tax consequences generally will result under the 1995 Plan:

        1.  The recipient of a stock option or SAR will not be deemed to receive
    any income for federal tax purposes at the time an option or SAR is granted,
    nor will the Company be entitled to a tax deduction at that time.

        2.  In the case of Incentive Stock Options, there is no tax liability to
    the  recipient at time of  exercise (excluding potential alternative minimum
    tax consequences). Generally,  the recipient  will at  the time  of sale  be
    taxed  on any gain, measured  as the difference between  the option price on
    the date of grant  and the sale price.  If the sale price  is less than  the
    option price, the difference will be treated as a capital loss.

        3.    In  the  case  of an  exercise  of  a  Nonqualified  Stock Option,
    recipients generally will be deemed to  have received ordinary income in  an
    amount  equal to the difference between the option price and market price of
    the shares on the exercise date. Upon a sale of stock acquired pursuant to a
    Nonqualified Stock Option,  any difference  between the sale  price and  the
    market  value of the stock when the  option was exercised will be treated as
    capital gain or capital loss.

        4.  In the case of an exercise of SARs, the recipient will be deemed  to
    have received ordinary income on the exercise date in an amount equal to any
    cash and/or the market value of unrestricted shares received.

        5.   A recipient of Restricted Stock normally will not recognize taxable
    income at the time  the stock is granted,  unless the recipient's rights  to
    part  or all of the stock  are immediately vested. Thereafter, the recipient
    will recognize ordinary income as the restrictions lapse. The amount of such
    ordinary income will be equal to the market value of the stock (in excess of
    any amount paid by  the recipient) at  the time of  the lapse. However,  the
    recipient  may elect pursuant to section  83(b) of the Internal Revenue Code
    to   recognize   ordinary    income   in    an   amount    equal   to    the

                                       17
<PAGE>
    market  value of the Restricted  Stock (in excess of  any amount paid by the
    recipient) at the time  the stock is granted.  Any subsequent change in  the
    value  of the Restricted Stock would then be treated as capital gain or loss
    if and when the stock is sold. The Company will be allowed a deduction  when
    and  as the value of  the Restricted Stock is  treated as ordinary income to
    the recipient.

        6.  Upon  the exercise  of a  Nonqualified Stock  Option or  SAR or  the
    vesting of Restricted Stock, the Company will generally be allowed an income
    tax  deduction equal to the ordinary  income recognized by the recipient. No
    income tax deduction will be allowed the Company as a result of the exercise
    of an Incentive Stock  Option. However, if shares  acquired pursuant to  the
    exercise  of an Incentive Stock  Option are disposed of  before the later of
    one year from the date of exercise and two years from the date of grant, the
    Company will be allowed an income tax deduction equal to the ordinary income
    recognized by the recipient as a result of the premature sale.

    The income tax  consequences set  forth above are  a summary  only, and  are
based  upon laws currently in  effect. The tax consequences  may be different in
particular circumstances.

    All shares  represented by  proxies  that have  been properly  executed  and
returned  will be voted  in favor of  the proposal to  approve the Norstan, Inc.
1995 Long-Term Incentive Plan, unless other instructions are indicated thereon.

    Approval of the  Norstan, Inc.  1995 Long-Term Incentive  Plan requires  the
affirmative  vote of  a majority  of the  shares of  the Company's  common stock
present in person or by proxy at the 1995 Annual Meeting.

    THE BOARD OF DIRECTORS  RECOMMENDS A VOTE FOR  THE APPROVAL OF THE  NORSTAN,
INC. 1995 LONG-TERM INCENTIVE PLAN.

                     PROPOSAL TO APPROVE THE NORSTAN, INC.
                  RESTATED NON-EMPLOYEE DIRECTORS' STOCK PLAN

    The  Norstan,  Inc. 1995  Restated Non-Employee  Directors' Stock  Plan (the
"Restated Plan") was adopted by the  Board of Directors in August 1995,  subject
to  approval by the shareholders  at the Annual Meeting.  At the Annual Meeting,
the shareholders will consider and act  upon a proposal to approve the  Restated
Plan.

    The Restated Plan is intended to promote ownership by non-employee directors
of  a  greater  proprietary  interest  in  the  Company,  thereby  aligning such
directors' interests  more closely  with the  interests of  stockholders of  the
Company,  and to assist the Company in attracting and retaining highly qualified
persons to serve as non-employee directors.

    The Board of Directors  adopted the Restated Plan  to amend and restate  the
Company's  1986 Directors' Stock Option Plan  (the "1986 Plan"). Since 1986, the
1986 Plan has provided for an automatic grant, to each non-employee director, of
an option  to purchase  10,000 shares  of the  Company's common  stock upon  the
initial  election or  appointment of the  non-employee director to  the Board of
Directors. Authority  for  such grants  under  the  1986 Plan  is  scheduled  to
terminate in 1996. The Board of Directors has determined that the Company should
continue  to  authorize grants  of stock  options  to non-employee  directors on
substantially the same  basis as  under the 1986  Plan. In  addition, the  Board
concluded  that the 1986  Plan should be  amended to provide  among other things
that non-employee directors would receive  their annual director's retainer  fee
in  the form of common stock of the Company, that the number of shares of common
stock available for issuance would be  increased from 100,000 to 150,000  shares
and  that  the term  of  the Plan  should  be extended  to  August 7,  2005. The
provisions of the Restated Plan also apply to the stock options now  outstanding
which were issued under the 1986 Plan. The Restated Plan provides for a grant to
each director who is not an employee of

                                       18
<PAGE>
the  Company or any  subsidiary of a  stock option to  purchase 10,000 shares of
common stock. Such  grant will be  made automatically to  each new  non-employee
director  on  the  day  of  such  non-employee  director's  initial  election or
appointment to the Board.

    The exercise price  of the option  is the  fair market value  of the  common
stock  as of the date of grant, and each  option is for a term of ten years. The
options are Nonqualified  Stock Options  which are  not intended  to qualify  as
Incentive  Stock Options  under the  provisions of  Section 422  of the Internal
Revenue Code of 1986, as amended.

    Options may be exercised  by payment of  cash or transfer  of shares of  the
Company's  common stock already owned by the non-employee director with a market
value equal to the exercise price, or by delivering instructions to the  Company
to  withhold from the shares  that would otherwise be  issued upon exercise that
number of shares having a fair market  value equal to the exercise price, or  by
the  assignment of the proceeds of a sale of some or all of the shares of common
stock being acquired upon exercise of the option, or by any combination thereof.

    Options granted to the non-employee director vest and become exercisable  in
five  equal installments of  20% six months after  the date of  grant and 20% on
each of  the first  four anniversaries  of  the date  of grant.  A  non-employee
director  whose service as a director terminates before the award is vested will
forfeit  any  nonvested  options  upon   termination  of  service  unless   such
termination  is a qualified termination.  A qualified termination is termination
of service due to the director's death or disability, retirement from the  Board
at  or after age 65 or termination of  service with the consent of a majority of
the other  directors  of the  Board.  In the  event  of a  director's  qualified
termination,  any nonvested  stock options  granted to  the director immediately
vest and become exercisable.  All options granted will  immediately vest upon  a
"Change in Control". For purposes of this Plan, the term "Change in Control" has
the same meaning as that set forth in the Norstan, Inc. 1995 Long-Term Incentive
Plan. See "Proposal to Approve the Norstan, Inc. 1995 Long-Term Incentive Plan".
Options granted under the Restated Plan are exercisable only by the non-employee
director  or by  his or  her beneficiary  in the  event of  the director's death
during the  option term.  Options  granted are  not transferable  or  assignable
except  pursuant to the non-employee director's will  or the laws of descent and
distribution. In no event  shall any option granted  be exercisable at any  time
after ten years after the date the option is granted.

    Under current federal income tax law, a non-employee director who is granted
a  nonqualified stock option does not have  taxable income at the time of grant,
but does have taxable income at the time of exercise equal to the excess of  the
fair  market value of the shares on the exercise date over the option price. The
Company is  entitled  to a  deduction  at  the time  the  non-employee  director
recognizes  income in an amount equal to such income. Upon disposition of shares
acquired through exercise of an option, the non-employee director will recognize
gain or loss  measured by  the difference between  the amount  received for  the
shares  and their basis, which is generally  the fair market value of the shares
on the date of exercise.

    The Board has set the current annual retainer for non-employee directors  at
$10,000  per annum, all of  which will be paid in  common stock issued under the
Restated Plan.  Thus,  if  the  Restated Plan  is  approved,  each  non-employee
director  will receive  on the  date of the  Annual Meeting  of shareholders for
services during the following year that number of shares of common stock of  the
Company  (rounded to the nearest ten shares) which has a fair market value equal
to the annual retainer of $10,000. For example, based upon the fair market value
of $25 for a share of common stock, each non-employee director would receive  an
award of 400 shares of common stock on September 20, 1995.

    A  non-employee director who becomes a member  of the Board after the Annual
Meeting of stockholders in any year will be awarded a prorated number of  shares
based  on the number  of full months of  service for that  year. For purposes of
determining such number of shares,  the fair market value  of a share of  common
stock  on the day of the director's election or appointment to the Board will be
used.

                                       19
<PAGE>
    If approved by  the stockholders,  the Restated Plan  will continue  through
August  7,  2005. All  directors of  the Company  who are  not employees  of the
Company, of which there  will be eight, will  participate in the Restated  Plan.
None  of  the  persons named  in  the  Compensation Table  will  be  eligible to
participate in  the  Restated  Plan,  and none  of  the  non-employee  directors
eligible  to participate in the Restated Plan are eligible to participate in any
of the other stock plans  of the Company. Up to  150,000 shares of common  stock
may  be issued under  the Restated Plan.  Such shares may  be treasury shares or
authorized and unissued shares.

    The Restated Plan is  administered by the Board  of Directors. The Board  of
Directors may at any time amend or discontinue the Restated Plan, except that no
such  action shall adversely affect any rights  as to any annual retainer shares
theretofore received or stock options previously granted. If required to qualify
the Restated Plan under Rule 16b-3 under the Securities Exchange Act of 1934, no
amendment of the Restated Plan  shall be made more  than once every six  months,
except to comport to certain law changes, or, if required under Rule 16b-3 or by
any rules or regulations of the National Association of Securities Dealers, Inc.
or  any other securities exchange applicable  to the Company. No amendment shall
be  made  without  the  approval  of  the  Company's  shareholders  which  would
materially  increase benefits under  the Restated Plan,  materially increase the
number of shares that may be  issued under the Restated Plan, materially  modify
the  requirements for  eligibility under  the Restated  Plan, or  make any other
change requiring shareholder approval.

NEW PLAN BENEFITS IF RESTATED PLAN IS AMENDED

    The table below sets forth the number of shares which will become subject to
stock options and the number of annual  retainer shares that will be granted  to
non-employee  directors  of  the Company  if  the  Restated Plan  is  amended as
proposed. The number of shares that will  be granted in lieu of the cash  annual
retainer  is subject to the stock price on the date of grant. For example, based
upon the fair market value of $25 for a Common Share of stock, each non-employee
director would receive an annual retainer of 400 common shares on September  20,
1995.

                                 PLAN BENEFITS
                  RESTATED NON-EMPLOYEE DIRECTORS' STOCK PLAN

<TABLE>
<CAPTION>
                                                                                        RETAINER
                                                                                         SHARES
                                                                 OPTION     RETAINER     DOLLAR
                           POSITION                              SHARES      SHARES     VALUE ($)
--------------------------------------------------------------  ---------  -----------  ---------
<S>                                                             <C>        <C>          <C>
Named executive officers                                           -0-         -0-         -0-
All current executive officers, as a group                         -0-         -0-         -0-
All current non-executive directors and nominees for director
 who are not executive officers, as a group                        10,000       3,200   $  80,000
All employees who are not executive officers, as a group           -0-         -0-         -0-
</TABLE>

    All  shares  represented by  proxies that  have  been properly  executed and
returned will be voted  in favor of  the proposal to  approve the Norstan,  Inc.
Restated  Non-Employee Directors' Plan, unless  other instructions are indicated
thereon.

    Approval  of  the  Norstan,  Inc.  Restated  Directors'  Plan  requires  the
affirmative  vote of  a majority  of the  shares of  the Company's  common stock
present in person or by proxy at the 1995 Annual Meeting.

    THE BOARD OF DIRECTORS  RECOMMENDS A VOTE FOR  THE APPROVAL OF THE  NORSTAN,
INC. RESTATED NON-EMPLOYEE DIRECTORS' PLAN.

                                       20
<PAGE>
                       PROPOSAL TO RATIFY THE APPOINTMENT
                            OF INDEPENDENT AUDITORS

    The  Board of  Directors has  appointed the firm  of Arthur  Andersen LLP as
independent public accountants to audit the  books, records and accounts of  the
Company  for the fiscal  year ending April  30, 1996. The  firm also audited the
books, records and accounts of the Company  for the fiscal year ended April  30,
1981 and for each fiscal year thereafter.

    Representatives  of  Arthur  Andersen  LLP will  be  present  at  the Annual
Meeting, will have an opportunity  to make a statement if  they desire to do  so
and will be available to respond to appropriate questions by shareholders.

    All  shares  represented by  proxies that  have  been properly  executed and
returned will be voted in  favor of the ratification  of the appointment of  the
independent   auditors,  unless   other  instructions   are  indicated  thereon.
Ratification of  the  appointment  of  the  independent  auditors  requires  the
affirmative  vote of a majority  of the shares present in  person or by proxy at
the 1995 Annual Meeting.

    THE BOARD  OF  DIRECTORS RECOMMENDS  A  VOTE  FOR THE  RATIFICATION  OF  THE
APPOINTMENT OF ARTHUR ANDERSEN LLP AS INDEPENDENT AUDITORS.

                           PROPOSALS OF SHAREHOLDERS

    Any proposal of a shareholder of the Company intended to be presented at the
Annual  Meeting of shareholders in 1996 must be received at the Company's office
on or before  April 19,  1996 in  order to be  considered for  inclusion in  the
Company's Proxy Statement and form of proxy relating to that meeting.

                        FINANCIAL AND OTHER INFORMATION

    The  Company's  Annual Report  for  the fiscal  year  ended April  30, 1995,
including financial statements, is  being sent to stockholders  of record as  of
the  close of business on July 24,  1995 together with this Proxy Statement. The
Annual Report is  not a part  of the proxy  solicitation materials. The  Company
will  furnish, without charge, a copy of its  Annual Report on Form 10-K for the
fiscal year ended April 30, 1995 as filed with the Commission to any stockholder
who submits  a written  request to  the Company's  offices, Attention:  Investor
Relations, 605 North Highway 169, Plymouth, Minnesota 55441.

                                 OTHER MATTERS

    At  the date of this  Proxy Statement, management knows  of no other matters
which may come before the Annual Meeting. However, if any other matters properly
come before  the meeting,  it  is the  intention of  the  persons named  in  the
enclosed  proxy form to vote such proxies  received by the Company in accordance
with their judgment on such matters.

                                          By Order of the Board of Directors
                                          WINSTON E. MUNSON, SECRETARY

August 17, 1995

                                       21
<PAGE>
                                  NORSTAN, INC.

                   RESTATED NON-EMPLOYEE DIRECTORS' STOCK PLAN


     1.   PURPOSE.  The purpose of this Norstan, Inc. Restated Non-Employee
Directors' Stock Plan (the "Restated Plan") is to strengthen the ability of
Norstan, Inc. (the "Company") to attract and retain as directors persons of
experience and ability who are not employees of the Company or its Subsidiaries
("Non-Employee Directors"), and to encourage such directors to acquire a
proprietary interest in the Company, thereby creating an additional incentive to
such directors to promote the Company's best interests and to continue as
directors.  For purposes of this Restated Plan, "Subsidiary" means any
corporation, at least 50% of the outstanding voting stock or voting power of
which is beneficially owned, directly or indirectly, by the Company.  The Board
of Directors adopted the Restated Plan to amend and restate the 1986 Directors'
Stock Option Plan (the "1986 Plan").

     2.   SHARES OF STOCK SUBJECT TO THIS RESTATED PLAN.  The number of shares
which may be issued pursuant to this Restated Plan shall not exceed 150,000
shares of the $.10 par value common stock of the Company (the "Common Stock"),
subject to adjustment as provided herein.  Such shares may be authorized and
unissued shares or shares previously acquired or to be acquired by the Company
and held in treasury.  Any shares subject to an option which expires for any
reason or is terminated unexercised as to such shares may again be available for
grant under this Restated Plan.

     3.   AUTOMATIC OPTION GRANT.  Under this Restated Plan, each Non-Employee
Director is automatically granted an option to purchase shares of Common Stock.
Each person who was elected to be a director of the Company at the 1986 Annual
Meeting of Shareholders of the Company and who was not an employee of the
Company or its Subsidiaries at the time of such election, received a one-time
grant of an option under this Restated Plan for 10,000 shares of Common Stock.
Each person who was first elected or appointed to be a director of the Company
subsequent to the 1986 Annual Meeting of Shareholders of the Company and who was
not then an employee of the Company or its Subsidiaries, at the time of such
election or appointment, received a one-time grant of an option under this
Restated Plan for 10,000 shares of Common Stock.  Any other person who, during
the term of this Restated Plan, is first elected or appointed to be a director
of the Company and who is not then an employee of the Company or its
Subsidiaries shall, upon such election or appointment, receive a one-time grant
of an option under this Restated Plan for 10,000 shares of Common Stock.

     4.   TERM AND EXERCISE OF OPTION.  The term of each option shall be for ten
years from the date of grant, subject to earlier termination as provided herein.


                                       -1-

<PAGE>

          a.   As to directors elected at the 1986 Annual Meeting of
Shareholders of the Company, except as otherwise provided herein, each option is
exercisable in full at any time during the period commencing on the date of
grant and ending ten years from the date of grant.

          b.   As to directors elected subsequent to the 1986 Annual Meeting of
Shareholders of the Company, except as otherwise provided herein, each option
granted will be exercisable in cumulative installments as follows:

               (1)  Twenty percent (20%) of the shares subject to the option may
          be purchased at any time during the period commencing six months from
          the date of grant and ending ten years from the date of grant;

               (2)  An additional twenty percent (20%) of the shares subject to
          the option may be purchased at any time during the period commencing
          one year from the date of grant and ending ten years from the date of
          grant;

               (3)  An additional twenty percent (20%) of the shares subject to
          the option may be purchased at any time during the period commencing
          two years from the date of grant and ending ten years from the date of
          grant;

               (4)  An additional twenty percent (20%) of the shares subject to
          the option may be purchased at any time during the period commencing
          three years from the date of grant and ending ten years from the date
          of grant; and

               (5)  An additional twenty percent (20%) of the shares subject to
          the option may be purchased at any time during the period commencing
          four years from the date of grant and ending ten years from the date
          of grant.

               (6)  The amounts set forth in subparagraphs (1), (2), (3), (4)
          and (5), above, shall be cumulative.

     5.   ISSUANCE AND TERMS OF OPTION AGREEMENTS.  Each person to whom an
option is granted under this Restated Plan shall be entitled to receive an
appropriate agreement evidencing the option and referring to the terms and
conditions of this Restated Plan.

     6.   OPTION PRICE.

          a.   Each option agreement shall state the number of shares to which
it pertains and shall state the option price, which shall be the Fair Market
Value of the Common Stock on the date the option is granted.  "Fair Market
Value", as used in this Restated Plan, shall mean the average of the high and
low sale prices of the Common Stock as reported on the NASDAQ National Market
System for a pertinent option grant date.


                                       -2-

<PAGE>

          b.   The option price for each stock option shall be paid in full upon
exercise and shall be payable in cash in United States dollars (including check,
bank draft or money order); provided, however, that in lieu of such cash the
person exercising the stock option may pay the option price in whole or in part
by delivering to the Company shares of the Common Stock having a fair market
value on the date of exercise of the stock option, equal to the option price for
the shares being purchased; except that any portion of the option price
representing a fraction of a share shall in any event be paid in cash, or by
delivering instructions to the Company to withhold from the shares that would
otherwise be issued upon exercise that number of shares having a fair market
value equal to the exercise price or by any combination of the above.  Delivery
of shares may also be accomplished through the effective transfer to the Company
of shares held by a broker or other agent.  The Company will also cooperate with
any person exercising a stock option who participates in a cashless exercise
program of a broker or other agent under which all or part of the shares
received upon exercise of the stock option are sold through the broker or other
agent or under which the broker or other agent makes a loan to such person.  As
of the date of exercise the person exercising the stock option shall be
considered for all purposes to be the owner of the shares with respect to which
the stock option has been exercised.  Payment of the option price with shares
shall not increase the number of shares of the Common Stock which may be issued
under the Restated Plan.

     7.   ANNUAL RETAINER.

          a.   The Board shall each year determine the annual retainer payable
to all Non-Employee Directors of the Company.

          b.   Commencing with the Annual Meeting of Shareholders in September
1995 and on the date of each annual meeting of shareholders thereafter, each
Non-Employee Director shall receive for service as a director of the Company his
or her annual retainer (exclusive of any per meeting fees, committee fees,
bonuses or expense reimbursements), as set from time to time by the Board
("Annual Retainer") in the form of a stock payment ("Stock Payment") in shares
of the Company's Common Stock.

          c.   The Annual Retainer shall automatically be paid in shares of
Common Stock on the date of the Annual Meeting of Shareholders in September of
1995 and on the date of the annual meeting of shareholders in each succeeding
year (rounded to the nearest ten shares).  The total number of shares of Common
Stock included in each Stock Payment shall be determined by dividing the amount
of a Non-Employee Director's Annual Retainer that is to be paid in shares of
Common Stock by the Fair Market Value of a share of Common Stock.  The Annual
Retainer payable to each Non-Employee Director elected at the September 1995
Annual Meeting of Shareholders has been set at $10,000 by the Board of
Directors.  For purposes of the Restated Plan, Fair Market Value shall be
determined on September 20, 1995 and on the date of each


                                       -3-

<PAGE>

annual meeting of shareholders thereafter by taking the average of the high and
low sale prices of the Common Stock as reported on the NASDAQ National Market
System.

          d.   A Non-Employee Director who becomes a member of the Board after
the annual meeting of shareholders in any year will be awarded a prorated number
of shares based on the number of full months of service for that year.  For
purposes of determining such number of shares, the Fair Market Value of a share
of Common Stock on the day of the director's election or appointment to the
Board will be used.

          e.   If a Non-Employee Director's services as a board member are
terminated prior to the next annual meeting of the Company's shareholders, and
such termination is not a qualified termination ("Qualified Termination"), a
prorata portion of the Annual Retainer reflecting payment for service during the
remainder of such annual term shall be repaid to the Company by such Non-
Employee Director.

          f.   Any shares of common stock issued as the Annual Retainer shall be
restricted shares and shall not be sold or transferred by the Non-Employee
Director for a period of at least six months.

     8.   WITHHOLDING TAXES.  The Company and its Subsidiaries shall have the
right to require the payment (through withholding or otherwise) of any federal,
state or local taxes required by law to be withheld with respect to the issuance
of shares upon the exercise of an option or the payment of the Annual Retainer.

     9.   GENERAL RESTRICTIONS.  The issuance of Common Stock or the delivery of
certificates for such Common Stock to Non-Employee Directors hereunder shall be
subject to the requirement that, if at any time the Company shall reasonably
determine, in its discretion, that the listing, registration or qualification of
such shares upon any securities exchange or under any state or federal law, the
consent or approval of any government body, or an agreement by the Non-Employee
Director with respect to the shares of Common Stock, is necessary or desirable
as a condition of, or in connection with, such issuance or delivery thereunder,
such issuance or delivery shall not take place unless such listing,
registration, qualification, consent, approval or agreement shall have been
effected or obtained free of any conditions not reasonably acceptable to the
Company.

     10.  NONTRANSFERABILITY.  All options and other rights granted under this
Restated Plan shall be nontransferable by the Non-Employee Director, otherwise
than by will or the laws of descent and distribution, and shall be exercisable
during the Non-Employee Director's lifetime, only by the Non-Employee Director.


                                       -4-

<PAGE>

     11.  TERMINATION OF DIRECTORSHIP.

          a.   If an optionee shall cease to be a director of the Company, and
such termination is not a Qualified Termination, the optionee may, within a
period of two years after the date of such termination, exercise any option
hereunder if and to the extent that the optionee was entitled to exercise it at
the date of such termination.

          b.   In the event of the death of an optionee while a director of the
Company, the option theretofore granted to the optionee shall be exercisable
only by the proper beneficiary within a period of two years after the date of
death.

          c.   Notwithstanding paragraphs a and b of this Section 11 or any
other provision of this Restated Plan, no option or part of an option shall be
exercisable by the optionee or any beneficiary after the expiration of the term
of the option.

     12.  QUALIFIED TERMINATION.  A Qualified Termination is termination of
service as a director for any of the following reasons:  (a) the director's
retirement at any time after age 65, (b) the director's Board service is
terminated by reason of the director's death or disability, or (c) the
director's Board service is terminated with the consent of a majority of the
other directors.  In the event of a director's Qualified Termination, any
nonvested stock options granted to the director shall immediately vest and may
be exercised within a period of two years after the date of such termination and
no portion of the Annual Retainer shall be repayable to the Company by the
director.

     13.  ADJUSTMENTS.  In the event of any change in the outstanding shares of
Common Stock by reason of any stock dividend or split, recapitalization,
reclassification, merger, consolidation, combination or exchange of shares or
other similar corporate change, then if the Board of Directors shall determine,
in its sole discretion, that such change necessarily or equitably requires an
adjustment in the number of shares subject to each outstanding option, in the
option prices or in other rights granted hereunder or in the maximum number of
shares subject to this Restated Plan, such adjustments shall be made by the
Board of Directors and shall be conclusive and binding for all purposes of this
Restated Plan.  No adjustment shall be made in connection with the issuance by
the Company of any warrants, rights, or options to acquire additional shares of
Common Stock or of securities convertible into Common Stock.

     14.  CHANGE IN CONTROL.  Notwithstanding any other provision contained in
the Restated Plan, in case any Change in Control ("Change in Control") occurs,
all outstanding stock options shall become immediately and fully exercisable
whether or not otherwise exercisable by their terms and any and all restrictions
on Common Stock issued hereunder shall be immediately waived and released.


                                       -5-

<PAGE>

For the purposes of the Restated Plan, a Change in Control shall be deemed to
occur when and if:

          a.   Any Person (meaning any individual, firm, corporation,
partnership, trust or other entity, and includes a "group" (as that term is used
in Sections 13(d) and 14(d) of the Act), but excludes Continuing Directors (as
defined below) and benefit plans sponsored by the Company):

               (1)  makes a tender or exchange offer for any shares of the
          Company's outstanding voting securities at any point in time (the
          "Company Stock") pursuant to which any shares of the Company's Stock
          are purchased; or

               (2)  together with its "affiliates" and "associates" (as those
          terms are defined in Rule 12b-2 under the Securities Exchange Act of
          1934 (the "Act")) becomes the "beneficial owner" (within the meaning
          of Rule 13d-3 under the Act) of at least 20% of Company's Stock; or

          b.   The shareholders of the Company approve a definitive agreement or
plan to merge or consolidate the Company with or into another unaffiliated
corporation, to sell or otherwise dispose of all or substantially all of its
assets, or to liquidate the Company; or

          c.   A majority of the members of the Board become individuals other
than Continuing Directors (as defined below).

               A "Continuing Director" means:  (a) any member of the Board as of
June 8, 1995, and (b) any other member of the Board, from time to time, who was
(i) nominated for election by the Board or (ii) appointed by the Board to fill a
vacancy on the Board or to fill a newly-created directorship, in each case
excluding any individual nominated or appointed (y) at a Board meeting at which
the majority of directors present are not Continuing Directors or (z) by
unanimous written action of the Board unless a majority of the directors taking
such action are Continuing Directors.

     15.  CLAIM TO STOCK OWNERSHIP OR DIRECTORSHIP.  Except as otherwise
provided herein, no Non-Employee Director shall have any claim or right to be
granted an option or to have stock issued under the Restated Plan.  No Non-
Employee Director, prior to issuance of the stock, shall be entitled to voting
rights, dividends or other rights of shareholders except as otherwise provided
in this Restated Plan.  This Restated Plan shall not be construed as giving any
person any right to continue as a director of the Company.

     16.  EXPENSES OF RESTATED PLAN.  The expenses of administering this
Restated Plan shall be borne by the Company.


                                       -6-

<PAGE>

     17.  AMENDMENT OR DISCONTINUANCE.  The Restated Plan may be amended or
modified at any time and from time to time by the Board as the Board shall deem
advisable, provided, however, that no amendment or modification may become
effective without approval by the shareholders of the Company in accordance with
Paragraph 21 below if shareholder approval is required to enable the Restated
Plan to satisfy any applicable statutory or regulatory requirements, or if the
Company, on the advice of counsel, determines that shareholder approval is
otherwise necessary or desirable, and provided further, that no amendment or
modification shall be made more than once every six months, other than to
comport with changes in the Internal Revenue Code of 1986, as amended, the
Employment Retirement Income Security Act of 1974, as amended, or the rules
promulgated thereunder.  No amendment or modification of the Restated Plan shall
materially and adversely affect any right of any Non-Employee Director with
respect to any Annual Retainer shares theretofore received, or stock options
theretofore granted, without such Non-Employee Director's written consent.
Unless earlier terminated by action of the Board, the Restated Plan will
terminate on August 7, 2005.

     18.  SECTION 16 COMPLIANCE.  With respect to persons subject to Section 16
of the Act, transactions under this Restated Plan are intended to comply with
all applicable conditions of Rule 16b-3 or its successors under the Act.  To the
extent any provision of the Restated Plan or action by the plan administrators
fails to so comply, it shall be deemed null and void, to the extent permitted by
law and deemed advisable by the Board of Directors.  Moreover, in the event the
Restated Plan does not include a provision required by Rule 16b-3 to be stated
therein, such provision (other than one relating to eligibility requirements, or
the price and amount of awards) shall be deemed automatically to be incorporated
by reference into the Restated Plan insofar as Non-Employee Directors subject to
Section 16 are concerned.  All grants and exercises of options and the issuance
of shares under the Restated Plan shall be executed in accordance with Section
16 and any regulations promulgated thereunder.

     19.  INTERPRETATION.  This Restated Plan shall be administered by the Board
of Directors.  The interpretation and construction of any provision of this
Restated Plan and any option granted hereunder shall be made by the Board of
Directors and shall be final, conclusive and binding on the Company, the Non-
Employee Director and all other persons.

     20.  GOVERNING LAW.  To the extent not preempted by federal law, the
Restated Plan shall be governed by the laws of the State of Minnesota.

     21.  SHAREHOLDER APPROVAL AND ADOPTION.  The Restated Plan shall be
submitted to the shareholders of the Company for their approval and adoption at
the meeting of shareholders of the Company to be held on September 20, 1995.
The Restated Plan, as amended, shall not be effective unless and until the
Restated Plan has been so approved and adopted.  The shareholders shall be


                                       -7-

<PAGE>

deemed to have approved and adopted the Restated Plan only if it is approved and
adopted at a meeting of the shareholders duly held on that date (or any
adjournment of said meeting occurring subsequent to such date) by vote taken in
the manner required by the laws of the State of Minnesota.  Any option granted
under the Restated Plan subsequent to August 8, 1995, and prior to the date of
such approval shall be contingent on such approval.  The provisions of the
Restated Plan including the amendments made herein shall apply to the stock
options now outstanding which were granted under the 1986 Plan.

     22.  EFFECTIVE DATE OF THE RESTATED PLAN.  The effective date of this
amended and Restated Plan shall be August 8, 1995, subject to shareholder
approval as described above on or before August 7, 1996.


                                       -8-

<PAGE>
                                  NORSTAN, INC.

                          1995 LONG-TERM INCENTIVE PLAN


SECTION 1.   PURPOSE; EFFECT ON PRIOR PLANS.

     (a)  PURPOSE. The purpose of the Plan is to promote the interests of the
Company and its stockholders by aiding the Company in attracting and retaining
personnel capable of assuring the future success of the Company, to offer such
personnel incentives to put forth maximum efforts for the success of the
Company's business and to afford such personnel an opportunity to acquire a
proprietary interest in the Company.

     (b)  EFFECT ON PRIOR PLANS. From and after the date on which the Company's
stockholders approve this Plan, no stock options, restricted stock awards, stock
appreciation rights, performance awards or other awards shall be granted or
awarded under the Company's 1986 Long-Term Incentive Plan, as amended ("1986
Plan").  All outstanding stock options, restricted stock awards, stock
appreciation rights and performance awards granted under the 1986 Plan prior to
the date on which the Company's stockholders approve this Plan shall continue
and remain outstanding in accordance with the terms thereof.

SECTION 2.  DEFINITIONS.

     As used in the Plan, the following terms shall have the meanings set forth
below:

     (a)  "AFFILIATE" shall mean (i) any entity that, directly or indirectly
through one or more intermediaries, is controlled by the Company and (ii) any
entity in which the Company has a significant equity interest, in each case as
determined by the Committee.

     (b)  "AWARD" shall mean any Option, Stock Appreciation Right, Restricted
Stock, Performance Award, or Other Award granted under the Plan.

     (c)  "AWARD AGREEMENT" shall mean any written agreement, contract or other
instrument or document evidencing any Award granted under the Plan.

     (d)  "CODE" shall mean the internal Revenue Code of 1986, as amended from
time to time, and any regulations promulgated thereunder.

     (e)  "COMMITTEE" shall mean a committee of the Board of Directors of the
Company designated by such Board to administer the Plan, which shall consist of
members appointed from time to time by the Board of Directors and shall be
comprised of not less than such number of directors as shall be required to
permit the Plan to satisfy the requirements of Rule 16b-3. Each member of the


                                       -1-

<PAGE>

Committee shall be a "disinterested person" within the meaning of Rule 16b-3.

     (f)  "COMPANY" shall mean NORSTAN, INC., a Minnesota corporation, and any
successor corporation.

     (g)  "ELIGIBLE PERSON" shall mean any employee, or any consultant or
advisor providing bonafide services to the Company or any Affiliate who the
Committee determines to be an Eligible Person. A director of the Company who is
not also an employee of the Company or an Affiliate shall not be an Eligible
Person.

     (h)   "FAIR MARKET VALUE" shall mean, with respect to any property
(including, without limitation, any Shares or other securities), the fair market
value of such property determined by such methods or procedures as shall be
established from time to time by the Committee.

     (i)  "INCENTIVE STOCK OPTION" shall mean an option granted under Section
6(a) of the Plan that is intended to meet the requirements of Section 422 of the
Code or any successor provision.

     (j)  "NON-QUALIFIED STOCK OPTION" shall mean an option granted under
Section 6(a) of the Plan that is not intended to be an Incentive Stock Option.

     (k)  "OPTION" shall mean an Incentive Stock Option or a Non-Qualified Stock
Option.

     (l)  "OTHER (STOCK-BASED) AWARD" shall mean any right granted under Section
6(f) of the Plan.

     (m)  "PARTICIPANT" shall mean an Eligible Person designated to be granted
an Award under the Plan.

     (n)  "PERFORMANCE AWARD" shall mean any right granted under Section 6(c) of
the Plan.

     (o)  "PLAN" shall mean this 1995 Long-Term Incentive Plan, as amended from
time to time.

     (p)  "RESTRICTED STOCK" shall mean any Share granted under Section 6(b) of
the Plan.

     (q)  "RULE 16B-3" shall mean Rule 16b-3 promulgated by the Securities and
Exchange Commission under the Securities Exchange Act of 1934, as amended, or
any successor rule or regulation.

     (r)  "SHARES" shall mean shares of Common Stock, $.10 par value, of the
Company or such other securities or property as may become subject to Awards
pursuant to an adjustment made under Section 4(c) of the Plan.


                                       -2-

<PAGE>

     (s)  "STOCK APPRECIATION RIGHT" shall mean any right granted under Section
6(e) of the Plan.

SECTION 3.  ADMINISTRATION.

     (a)  POWER AND AUTHORITY OF THE COMMITTEE. The Plan shall be administered
by the Committee. Subject of the express provisions of the Plan and to
applicable law, the Committee shall have full power and authority to: (i)
designate Participants; (ii) determine the type or types of Awards to be granted
to each Participant under the Plan; (iii) determine the number of Shares to be
covered by (or with respect to which payments, rights or other matters are to be
calculated in connection with) each Award; (iv) determine the terms and
conditions of any Award or Award Agreement; (v) amend the terms and conditions
of any Award or Award Agreement and accelerate the exercisability of Options or
the lapse of restrictions relating to Restricted Stock or other Awards;
provided, however, that the Committee shall not have the authority to adjust or
amend the exercise price of any Option, whether through amendment or
cancellation grants of any additional Options; (vi) determine whether, to what
extent and under what circumstances Awards may be exercised in cash, Shares,
other securities, other Awards or other property, or canceled, forfeited or
suspended; (vii) determine whether, to what extent and under what circumstances
cash, Shares, other securities, other Awards, other property and other amounts
payable with respect to an Award under the Plan shall be deferred either
automatically or at the election of the holder thereof or the Committee; (viii)
interpret and administer the Plan and any instrument or agreement relating to,
or Award made under, the Plan; (ix) establish, amend, suspend or waive such
rules and regulations and appoint such agents as it shall deem appropriate for
the proper administration of the Plan; and (x) make any other determination and
take any other action that the Committee deems necessary or desirable for the
administration of the Plan. Unless otherwise expressly provided in the Plan, all
designations, determinations, interpretations and other decisions under or with
respect to the Plan or any Award shall be within the sole discretion of the
Committee, may be made at any time and shall be final, conclusive and binding
upon any Participant, any holder or beneficiary of any Award and any employee of
the Company or any Affiliate.

SECTION 4.  SHARES AVAILABLE FOR AWARDS.

     (a)  SHARES AVAILABLE. Subject to adjustment as provided in Section 4(c),
the number of Shares initially available for granting Awards under the Plan
shall be 600,000 provided, however, that in each fiscal year of the Company
during any part of which the Plan is effective commencing with the fiscal year
beginning May 1, 1996, the total number of shares authorized will be increased
by a number of shares equal to one percent (1%) of the total outstanding shares
of the Company as of the first day of such fiscal year, such increases to be
cumulative.  No more than 600,000 shares shall be cumulatively available for the
grant of Incentive Stock Options under the Plan. If any Shares covered by an
Award or to which an Award relates are not purchased or are forfeited, or if
an Award otherwise terminates without delivery of


                                       -3-

<PAGE>

any Shares, then the number of Shares counted against the aggregate number of
Shares available under the Plan with respect to such Award, to the extent of any
such forfeiture or termination, shall again be available for granting Awards
under the Plan.

     (b)  ACCOUNTING FOR AWARDS. For purposes of this Section 4, if an Award
entitles the holder thereof to receive or purchase Shares, the number of Shares
covered by such Award or to which such Award relates shall be counted on the
date of grant of such Award against the aggregate number of Shares available for
granting Awards under the Plan.

     (c)  ADJUSTMENTS. In the event that the Committee shall determine that any
dividend or other distribution (whether in the form of cash, Shares, other
securities or other property), recapitalization, stock split, reverse stock
split, reorganization, merger, consolidation, split-up, spinoff, combination,
repurchase or exchange of Shares or other securities of the Company, issuance of
warrants or other rights to purchase Shares or other securities of the Company
or other similar corporate transaction or event affects the Shares such that an
adjustment is determined by the Committee to be appropriate in order to prevent
dilution or enlargement of the benefits or potential benefits intended to be
made available under the Plan, then the Committee shall, in such manner as it
may deem equitable, adjust any or all of (i) the number and type of Shares (or
other securities or other property) which thereafter may be made the subject of
Awards, (ii) the number and type of Shares (or other securities or other
property) subject to outstanding Awards and (iii) the purchase or exercise price
with respect to any Award; provided, however, that the number of Shares covered
by any Award or to which such Award relates shall always be a whole number.

     (d)  AWARD LIMITATIONS UNDER THE PLAN. No Eligible Person nay be granted
any Award or Awards, the value of which Awards are based solely on an increase
in the value of the Shares after the date of grant of such Awards, for more than
100,000 Shares, in the aggregate, in any fiscal year of the Company. The
foregoing limitation specifically includes the grant of any "performance-based"
Awards within the meaning of Section 162(m) of the Code.

SECTION 5.  ELIGIBILITY.

     Any Eligible Person, including any Eligible Person who is an officer or
director of the Company or any Affiliate, shall be eligible to be designated a
Participant. In determining which Eligible Persons shall receive an Award and
the terms of any Award, the Committee may take into account the nature of the
services rendered by the respective Eligible Persons, their present and
potential contributions to the success of the Company or such other factors as
the Committee, in its discretion, shall deem relevant. Notwithstanding the
foregoing, an Incentive Stock Option may only be granted to full or part-time
employees (which term as used herein includes, without limitation, officers and
directors who are also employees) and an incentive Stock Option shall not be
granted


                                       -4-

<PAGE>

to an employee of an Affiliate unless such Affiliate is also a "subsidiary
corporation" of the Company within the meaning of Section 424(f) of the Code or
any successor provision.

SECTION 6.  AWARDS.

     (a)  OPTIONS. The Committee is hereby authorized to grant Options to
Participants with the following terms and conditions and with such additional
terms and conditions not inconsistent with the provisions of the Plan as the
Committee shall determine:

          (i)  EXERCISE PRICE. The purchase price per Share purchasable under an
     Option shall be determined by the Committee; provided, however, that such
     purchase price shall not be less than 100% of the Fair Market Value of a
     Share on the date of grant of such Option.

          (ii)  OPTION TERM. The term of each Option shall be fixed by the
     Committee but shall not exceed ten years from the date such Option is
     granted.

          (iii)  TIME AND METHOD OF EXERCISE. The Committee shall determine the
     time or times at which an Option may be exercised in whole or in part and
     the method or methods by which, and the form or forms (including, without
     limitation, cash, Shares, promissory notes, other securities, other Awards
     or other property, withholding of Shares that would otherwise be issued,
     cashless exercise program of a broker or agent, or any combination thereof,
     having a Fair Market Value on the exercise date equal to the relevant
     exercise price) in which, payment of the exercise price with respect
     thereto may be made or deemed to have been made.

     (b)  RESTRICTED STOCK.  The Committee is hereby authorized to grant Awards
of Restricted Stock to Participants with the following terms and conditions and
with such additional terms and conditions not inconsistent with the provisions
of the Plan as the Committee shall determine:

          (i)  RESTRICTIONS. Shares of Restricted Stock shall be subject to such
     restrictions as the Committee may impose (including, without limitation,
     any limitation on the right to vote a Share of Restricted Stock or the
     right to receive any dividend or other right or property with respect
     thereto, which restrictions may lapse separately or in combination at such
     time or times, in such installments or otherwise as the Committee may deem
     appropriate.

          (ii) STOCK CERTIFICATES. Any Restricted Stock granted under the Plan
     shall be evidenced by issuance of a stock certificate or certificates,
     which certificate or certificates shall be held by the Company. Such
     certificate or certificates shall be registered in the name of the
     Participant and shall bear an appropriate legend referring to the terms,
     conditions and restrictions applicable to such Restricted Stock.

          (iii)  FORFEITURE; DELIVERY OF SHARES. Except as otherwise determined
     by the Committee, upon termination of


                                       -5-

<PAGE>

     employment (as determined under criteria established by the Committee)
     during the applicable restriction period, all Shares of Restricted Stock at
     such time subject to restriction shall be forfeited and reacquired by the
     Company; provided, however, that the Committee may, when it finds that a
     waiver would be in the best interest of the Company, waive in whole or in
     part any or all remaining restrictions with respect to Shares of Restricted
     Stock.  Any Share representing Restricted Stock that is no longer subject
     to restrictions shall be delivered to the holder thereof promptly after the
     applicable restrictions lapse or are waived.

     (c)  PERFORMANCE AWARDS. The committee is hereby authorized to grant
Performance Awards to Participants subject to the terms of the Plan and any
applicable Award Agreement. A Performance Award granted under the Plan (i) may
be denominated or payable in cash, Shares, other securities, other Awards or
other property and (ii) shall confer on the holder thereof the right to receive
payments, in whole or in part, upon the achievement of such performance goals
during such performance periods as the Committee shall establish. Subject to the
terms of the Plan and any applicable Award Agreement, the performance goals to
be achieved during any performance period, the length of any performance period,
the amount of any Performance Award granted, the amount of any payment or
transfer to be made pursuant to any Performance Award and any other terms and
conditions of any Performance Award shall be determined by the Committee.

     (d)  STOCK APPRECIATION RIGHTS. The Committee is hereby authorized to grant
Stock Appreciation Rights to Participants subject to the terms of the Plan and
any applicable Award Agreement. A Stock Appreciation Right granted under the
Plan shall confer on the holder thereof a right to receive upon exercise thereof
the excess of (i) the Fair Market Value of one Share on the date of exercise
(or, if the Committee shall so determine, at any time during a specified period
before or after the date of exercise) over (ii) the grant price of the Stock
Appreciation Right as specified by the Committee, which price shall not be less
than 100% of the Fair Market Value of one Share on the date of grant of the
Stock Appreciation Right. Subject to the terms of the Plan and any applicable
Award Agreement, the grant price, term, methods of exercise, dates of exercise,
methods of settlement and any other terms and conditions of any Stock
Appreciation Right shall be as determined by the Committee. The Committee may
impose such conditions or restrictions on the exercise of any Stock Appreciation
Right as it may deem appropriate.

     (e)  OTHER STOCK-BASED AWARDS. The Committee is hereby authorized to grant
to Participants such other Awards that are denominated or payable in, valued in
whole or in part by reference to, or otherwise based on or related to, Shares
(including, without limitation, securities convertible into Shares), as are
deemed by the Committee to be consistent with the purpose of the Plan; provided,
however, that such grants must comply with Rule 16b-3 and applicable law.
Subject to the terms of the Plan and any applicable


                                       -6-

<PAGE>

Award Agreement, the Committee shall determine the terms and conditions of such
Awards. Shares or other securities delivered pursuant to a purchase right
granted under this Section 6(e) shall be purchased for such consideration, which
may be paid by such method or methods and in such form or forms (including
without limitation, cash, Shares, promissory notes, other securities, other
Awards or other property, withholding of Shares that would otherwise be issued,
cashless exercise program of a broker or agent, or any combination thereof), as
the Committee shall determine, the value of which consideration, as established
by the Committee shall not be less than 100% of the Fair Market Value of such
Shares or other securities as of the date such purchase right is granted.

     (f)  GENERAL

          (i)  NO CASH CONSIDERATION FOR AWARDS. Awards shall be granted for no
     cash consideration or for such minimal cash consideration as may be
     required by applicable law.

          (ii)  AWARDS MAY BE GRANTED SEPARATELY OR TOGETHER. Awards may, in the
     discretion of the committee, be granted either alone or in addition to, in
     tandem with or in substitution for any other Award or any award granted
     under any plan of the Company or any Affiliate other than the Plan. Awards
     granted in addition to or in tandem with other Awards or in addition to or
     in tandem with awards granted under any such other plan of the Company or
     any Affiliate may be granted either at the same time as or at a different
     time from the grant of such other Awards or awards.

          (iii) FORMS OF PAYMENT UNDER AWARDS. Subject to the terms of the Plan
     and of any applicable Award Agreement, payments or transfers to be made by
     the Company or an Affiliate upon the grant, exercise or payment of an Award
     may be made in such form or forms as the Committee shall determine
     (including, without limitation, cash, Shares, promissory notes, other
     securities, other Awards or other property or any combination thereof), and
     may be made in a single payment or transfer, in installments or on a
     deferred basis, in each case in accordance with rules and procedures
     established by the Committee. Such rules and procedures may include,
     without limitation, provisions for the payment or crediting of reasonable
     interest on installment or deferred payments.

          (iv)  LIMITS ON TRANSFER OF AWARDS. No Award and no right under any
     such Award shall be transferable by a Participant otherwise than by will or
     by the laws of descent and distribution; provided, however, that, if so
     determined by the Committee, a Participant may, in the manner established
     by the Committee, designate a beneficiary or beneficiaries to exercise the
     rights of the Participant and receive any property distributable with
     respect to any Award upon the death of the Participant. Each Award or right
     under any Award shall be exercisable during the Participant's lifetime only
     by the Participant.  No Award or right under any such Award may be pledged,
     alienated, attached or otherwise encumbered, and


                                       -7-

<PAGE>

     any purported pledge, alienation, attachment or encumbrance thereof shall
     be void and unenforceable against the Company or any Affiliate.

          (v)  TERM OF AWARDS. The term of each Award shall be for such period
     as may be determined by the Committee.

          (vi) RESTRICTIONS; SECURITIES EXCHANGE LISTING. All certificates for
     Shares or other securities delivered under the Plan pursuant to any Award
     or the exercise thereof shall be subject to such stop transfer orders and
     other restrictions as the Committee may deem advisable under the Plan or
     the rules, regulations and other requirements of the Securities and
     Exchange Commission and any applicable federal or state securities laws,
     and the Committee may cause a legend or legends to be placed on any such
     certificates to make appropriate reference to such restrictions. If the
     Shares or other securities are traded on a securities exchange, the Company
     shall not be required to deliver any Shares or other securities covered by
     an Award unless and until such Shares or other securities have been
     admitted for trading on such securities exchange.

SECTION 7.  AMENDMENT AND TERMINATION; ADJUSTMENTS.

     Except to the extent prohibited by applicable law and unless otherwise
expressly provided in an Award Agreement or in the Plan:

     (a)  AMENDMENTS TO THE PLAN. The Board of Directors of the Company may
amend, alter, suspend, discontinue or terminate the Plan; provided, however,
that, notwithstanding any other provision of the Plan or any Award Agreement,
without the approval of the stockholders of the Company, no such amendment,
alteration, suspension, discontinuation or termination shall be made that,
absent such approval:

          (i)  would cause Rule 16b-3 to become unavailable with respect to the
     Plan;

          (ii) would violate the rules or regulations of the National
     Association of Securities Dealers, Inc. or any securities exchange that are
     applicable to the Company; or

          (iii)  would cause the Company to be unable, under the Code, to grant
     incentive Stock Options under the Plan.

     (b)  AMENDMENTS TO AWARDS. The Committee may waive any conditions of or
rights of the Company under any outstanding Award, prospectively or
retroactively. The Committee may not amend, alter, suspend, discontinue or
terminate any outstanding Award, prospectively or retroactively, without the
consent of the Participant or holder or beneficiary thereof, except as otherwise
herein provided.


                                       -8-

<PAGE>

     (c)  CORRECTION OF DEFECTS, OMISSIONS AND INCONSISTENCIES. The Committee
may correct any defect, supply any omission or reconcile any inconsistency in
the Plan or any Award in the manner and to the extent it shall deem desirable to
carry the Plan into effect.

SECTION 8.  CHANGE IN CONTROL.

     In case of a "Change in Control" (as such term is hereinafter defined),
each Participant shall be fully vested (as of the date of the Change in Control)
in all shares of Restricted Stock, Performance Awards, Stock Appreciation
Rights, Options and Other Awards granted or awarded under this Plan and any and
all restrictions or performance requirements on the issuance, exercise or sale
of said grants, awards, shares or rights under said Restricted Stock awards,
Stock Performance Awards, Stock Appreciation Rights, Options and Other Awards
shall be waived or removed as of the date of the Change in Control.  For
purposes of this Plan, a Change in Control shall be deemed to occur when and if:

     (a)  any Person (meaning any individual, firm, Corporation, partnership,
trust or other entity, and includes a "group" (as that term is used in Sections
13(d) and 14(d) of the Act), but excludes Continuing Directors (as defined
below) and benefit plans sponsored by the Company):

          (i)  makes a tender or exchange offer for any shares of the Company's
     outstanding voting securities at any point in time (the "Company Stock")
     pursuant to which any shares of the Company's Stock are purchased; or

          (ii)  together with its "affiliates" and "associates" (as those terms
     are defined in Rule 12b-2 under the Securities Exchange Act of 1934 (the
     "Act")) becomes the "beneficial owner" (within the meaning of Rule 13d-3
     under the Act) of at least 20% of Company's Stock; or

     (b)  the stockholders of the Company approve a definitive agreement or plan
to merge or consolidate the Company with or into another unaffiliated
corporation, to sell or otherwise dispose of all or substantially all of its
assets, or to liquidate the Company; or

     (c)  a majority of the members of the Board become individuals other than
Continuing Directors (as defined below).

          A "Continuing Director" means: (a) any member of the Board as of June
8, 1995, and (b) any other member of the Board, from time to time, who was (i)
nominated for election by the Board, or (ii) appointed by the Board to fill a
vacancy on the Board or to fill a newly-created directorship, in each case
excluding any individual nominated or appointed (y) at a Board meeting at which
the majority of directors present are not Continuing Directors or (z) by
unanimous written action of the Board unless a majority of the directors taking
such action are Continuing Directors.


                                       -9-

<PAGE>

SECTION 9.  INCOME TAX WITHHOLDING.

     In order to comply with all applicable federal or state income tax laws or
regulations, the Company may take such action as it deems appropriate to ensure
that all applicable federal or state payroll, withholding, income or other
taxes, which are the sole and absolute responsibility of a Participant, are
withheld or collected from such Participant. In order to assist a Participant in
paying all or a portion of the federal and state taxes to be withheld or
collected upon exercise or receipt of (or the lapse of restrictions relating to)
an Award, the Committee, in its discretion and subject to such additional terms
and conditions as it may adopt, may permit the Participant to satisfy such tax
obligation by (i) electing to have the Company withhold a portion of the Shares
otherwise to be delivered upon exercise or receipt of (or the lapse of
restrictions relating to) such Award with a Fair Market Value equal to the
amount of such taxes or (ii) delivering to the Company Shares other than Shares
issuable upon exercise or receipt of (or the lapse of restrictions relating to)
such Award with a Fair Market Value equal to the amount of such taxes.

SECTION 10.  GENERAL PROVISIONS.

     (a)  NO RIGHTS TO AWARDS. No Eligible Person, Participant or other Person
shall have any claim to be granted any Award under the Plan, and there is no
obligation for uniformity of treatment of Eligible Persons, Participants or
holders or beneficiaries of Awards under the Plan.  The terms and conditions of
Awards need not be the same with respect to any Participant or with respect to
different Participants.

     (b)  AWARD AGREEMENTS. No Participant will have rights under an Award
granted to such Participant unless and until an Award Agreement shall have been
duly executed on behalf of the Company.

     (c)  NO LIMIT ON OTHER COMPENSATION ARRANGEMENTS. Nothing contained in the
Plan shall prevent the Company or any Affiliate from adopting or continuing in
effect other or additional compensation arrangements, and such arrangements may
be either generally applicable or applicable only in specific cases.

     (d)  NO RIGHT TO EMPLOYMENT. The grant of an Award shall not be construed
as giving Participant the right to be retained in the employ of the Company or
any Affiliate, nor will it affect in any way the right of the Company or an
Affiliate to terminate such employment at any time, with or without cause. In
addition, the Company or an Affiliate may at any time dismiss a Participant from
employment free from any liability or any claim under the Plan, unless otherwise
expressly provided in the Plan or in any Award Agreement.

     (e)  GOVERNING LAW. The validity, construction and effect of the Plan or
any Award, and any rules and regulations relating to


                                      -10-

<PAGE>

the Plan or any Award, shall be determined in accordance with the laws of the
State of Minnesota.

     (f)  SEVERABILITY.  If any provision of the Plan or any Award is or becomes
or is deemed to be invalid, illegal or unenforceable in any jurisdiction or
would disqualify the Plan or any Award under any law deemed applicable by the
Committee, such provision shall be construed or deemed amended to conform to
applicable laws, or if it cannot be so construed or deemed amended without, in
the determination of the Committee, materially altering the purpose or intent of
the Plan or the Award, such provision shall be stricken as to such jurisdiction
or Award, and the remainder of the Plan or any such Award shall remain in full
force and effect.

     (g)  NO TRUST OR FUND CREATED. Neither the Plan nor any Award shall create
or be construed to create a trust or separate fund of any kind or a fiduciary
relationship between the Company or any Affiliate and a Participant or any other
Person. To the extent that any Person acquires a right to receive payments from
the Company or any AffIliate pursuant to an Award, such right shall be no
greater than the right of any unsecured general creditor of the Company or any
Affiliate.

     (h)  NO FRACTIONAL SHARES. No fractional Shares shall be issued or
delivered pursuant to the Plan or any Award, and the Committee shall determine
whether cash shall be paid in lieu of any fractional Shares or whether such
fractional Shares or any rights thereto shall be canceled, terminated or
otherwise eliminated.

     (i)  HEADINGS. Headings are given to the Sections and subsections of the
Plan solely as a convenience to facilitate reference. Such headings shall not be
deemed in any way material or relevant to the construction or interpretation of
the Plan or any provision thereof.

SECTION 11.  SECTION 16(b) COMPLIANCE.

     The Plan is intended to comply in all respects with Rule 16b-3 or any
successor provision, as in effect from time to time and in all events the Plan
shall be construed in accordance with the requirements of Rule 16b-3. If any
Plan provision does not comply with Rule 16b-3 as hereafter amended or
interpreted, the provision shall be deemed inoperative.  Moreover, in the event
the Plan does not include a provision required by Rule 16b-3 to be stated
therein, such provision (other than one relating to eligibility requirements, or
the price and amount of awards) shall be deemed automatically to be incorporated
by reference into the Plan insofar as Participants subject to Section 16 are
concerned.  The Board, in its absolute discretion, may bifurcate the Plan so as
to restrict, limit or condition the use of any provision of the Plan to
participants who are officers or directors subject to Section 16 of the
Securities and Exchange Act of 1934, as amended, without so restricting,
limiting or conditioning the Plan with respect to other participants.


                                      -11-

<PAGE>

SECTION 12.  EFFECTIVE DATE OF THE PLAN.

     The Plan shall be effective as of August 8, 1995, subject to approval by
the shareholders of the Company within one year thereafter.

SECTION 13.  TERM OF THE PLAN.

     Awards shall only be granted under the Plan during a ten-year period
beginning on the effective date of the Plan.  However, unless otherwise
expressly provided in the Plan or in an applicable Award Agreement, any Award
theretofore granted may extend beyond the end of such ten-year period, and the
authority of the Committee provided for hereunder with respect to the Plan and
any Awards, and the authority of the Board of Directors of the Company to amend
the Plan, shall extend beyond the end of such period.


                                      -12-
<PAGE>
                                     PROXY
                                 NORSTAN, INC.
          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

    The undersigned, revoking all prior proxies given by the undersigned for the
Annual  Meeting of the  shareholders of Norstan,  Inc. to be  held on Wednesday,
September 20,  1995,  at  2:00 P.M.,  at  605  North Highway  169,  11th  Floor,
Plymouth, Minnesota, hereby appoints Sidney R. Cohen, Paul Baszucki, and Winston
E.  Munson, and any one or more of them, as proxy or proxies, with full power of
substitution and revocation, to vote for the undersigned and in the name of  the
undersigned  all shares of common stock of  Norstan, Inc. of the undersigned, as
if the undersigned were  personally present and voting  at said Annual  Meeting,
and all adjournments thereof, upon the following matters:

<TABLE>
<S>        <C>                                              <C>
1.         ELECTION OF DIRECTORS. Nominees: P. Baszucki, R. Cohen, S. Cohen, M. Mayer, A. Lehrman, C. Levi, W. Munson, G. Pint, S.
           Schweitzer, J. Sheth, and H. Trader.
           /  /    VOTE  FOR  all  nominees  listed  above  / /  VOTE WITHHELD as to all nominees listed above.
               (except as marked to the contrary below).
</TABLE>

  (INSTRUCTION: To withhold authority to vote for any individual nominee write
               that nominee's name in the space provided below.)
                                        ________________________________________

2.  Approval of the Norstan, Inc. 1995 Long-Term Incentive Plan.

             / / For             / / Against             / / Abstain

3.  Approval of the Norstan, Inc. Restated Non-Employee Directors' Stock Plan.

             / / For             / / Against             / / Abstain

4.  Ratification of appointment of  Arthur Andersen LLP as independent  auditors
    for the fiscal year ending April 30, 1996.

             / / For             / / Against             / / Abstain

5.   In their discretion the Proxies are authorized to vote upon such matters as
    may properly come before the meeting.

    Please mark,  date,  sign and  mail  this  proxy promptly  in  the  enclosed
envelope.
<PAGE>
    This  proxy  when properly  executed will  be voted  in the  manner directed
herein by the undersigned shareholder. IF NO DIRECTION IS MADE, THIS PROXY  WILL
BE VOTED FOR PROPOSALS 1, 2, 3 AND 4.

    The Board of Directors recommends a vote FOR Proposals 1, 2, 3 and 4.

    The  undersigned hereby  acknowledges receipt  of the  Notice of  the Annual
Meeting of  Shareholders of  Norstan,  Inc. and  the Proxy  Statement  furnished
therewith dated August 17, 1995.

    Please  sign your name  exactly as it  appears below. In  the case of shares
owned in joint  tenancy or as  tenants in common,  all should sign.  Fiduciaries
should indicate their title and authority.
                                          Dated: ________________________, 1995.

                                          --------------------------------------

                                          --------------------------------------
                                                        Signature


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