ARIZONA PUBLIC SERVICE CO
10-Q, 1999-11-15
ELECTRIC & OTHER SERVICES COMBINED
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                                    FORM 10-Q
                       Securities and Exchange Commission
                             Washington, D.C. 20549

[X]  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934

For the quarterly period ended September 30, 1999

                                       OR

[ ]  TRANSITION  REPORT  PURSUANT  TO  SECTION  13 OR  15(d)  OF THE  SECURITIES
     EXCHANGE ACT OF 1934

For the transition period from __________ to __________

                         Commission file number 1-4473


                         ARIZONA PUBLIC SERVICE COMPANY
             ------------------------------------------------------
             (Exact name of registrant as specified in its charter)


                       Arizona                                   86-0011170
           -------------------------------                   -------------------
           (State or other jurisdiction of                    (I.R.S. Employer
            incorporation or organization)                   Identification No.)


400 North Fifth Street, P.O. Box 53999, Phoenix, Arizona         85072-3999
- --------------------------------------------------------         ----------
       (Address of principal executive offices)                  (Zip Code)


       Registrant's telephone number, including area code: (602) 250-1000

              ----------------------------------------------------
              (Former name, former address and former fiscal year,
                          if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                               Yes [X]   No [ ]

Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest practicable date.

               Number of shares of common stock, $2.50 par value,
               outstanding as of November 15, 1999:  71,264,947

THE REGISTRANT MEETS THE CONDITIONS SET FORTH IN GENERAL INSTRUCTION H(1)(A) AND
(B) OF FORM 10-Q AND IS THEREFORE  FILING THIS FORM WITH THE REDUCED  DISCLOSURE
FORMAT.
<PAGE>
                                    Glossary

ACC - Arizona Corporation Commission

ACC Staff - Staff of the Arizona Corporation Commission

Company - Arizona Public Service Company

DOE - United States Department of Energy

EITF - Emerging Issues Task Force

EITF 97-4 - Emerging  Issues Task Force  Issue No.  97-4,  "Deregulation  of the
Pricing of Electricity -- Issues Related to the  Application of FASB  Statements
No. 71, Accounting for the Effects of Certain Types of Regulation,  and No. 101,
Regulated  Enterprises -- Accounting for the  Discontinuation  of Application of
FASB Statement No. 71"

EPA - Environmental Protection Agency

FASB - Financial Accounting Standards Board

FERC - Federal Energy Regulatory Commission

Four Corners - Four Corners Power Plant

ITC - Investment tax credit

June 10-Q - Arizona Public Service Company Quarterly Report on Form 10-Q for the
fiscal quarter ended June 30, 1999

NGS - Navajo Generating Station

1998 10-K - Arizona  Public  Service  Company Annual Report on Form 10-K for the
fiscal year ended December 31, 1998

Palo Verde - Palo Verde Nuclear Generating Station

Pinnacle West - Pinnacle West Capital Corporation

Power Coordination Agreement - 1955 agreement between the Company and Salt River
Project that provides for certain electric system and power sales

SFAS No. 71 - Statement of Financial  Accounting  Standards No. 71,  "Accounting
for the Effects of Certain Types of Regulation"

SFAS No. 133 - Statement of Financial  Accounting Standards No. 133, "Accounting
for Derivative Instruments and Hedging Activities"

Salt  River  Project - Salt River  Project  Agricultural  Improvement  and Power
District

Territorial  Agreement  - 1955  agreement  between  the  Company  and Salt River
Project that has provided  exclusive  retail service  territories in Arizona for
each party
<PAGE>
                                       -2-

                         PART I - FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

                         ARIZONA PUBLIC SERVICE COMPANY
                         CONDENSED STATEMENTS OF INCOME
                                   (Unaudited)

                                                              Three Months
                                                           Ended September 30,
                                                         ----------------------
                                                           1999         1998
                                                         ---------    ---------
                                                         (Thousands of Dollars)

ELECTRIC OPERATING REVENUES ..........................   $ 867,504    $ 740,734
                                                         ---------    ---------
FUEL EXPENSES:
  Fuel for electric generation .......................      68,137       74,112
  Purchased power ....................................     328,270      178,587
                                                         ---------    ---------
     Total ...........................................     396,407      252,699
                                                         ---------    ---------
OPERATING REVENUES LESS FUEL EXPENSES ................     471,097      488,035
                                                         ---------    ---------
OTHER OPERATING EXPENSES:
  Operations and maintenance excluding fuel expenses .     108,264      110,259
  Depreciation and amortization ......................      94,184       94,284
  Income taxes .......................................      92,286       98,411
  Other taxes ........................................      25,449       30,002
                                                         ---------    ---------
     Total ...........................................     320,183      332,956
                                                         ---------    ---------
OPERATING INCOME .....................................     150,914      155,079
                                                         ---------    ---------
OTHER INCOME (DEDUCTIONS):
  Other - net ........................................         620       (2,120)
  Income taxes .......................................      13,283       14,271
                                                         ---------    ---------
     Total ...........................................      13,903       12,151
                                                         ---------    ---------
INCOME BEFORE INTEREST DEDUCTIONS ....................     164,817      167,230
                                                         ---------    ---------
INTEREST DEDUCTIONS:
  Interest on long-term debt .........................      31,409       33,906
  Interest on short-term borrowings ..................       2,775        2,359
  Debt discount, premium and expense .................       1,847        1,878
  Capitalized interest ...............................        (722)      (4,106)
                                                         ---------    ---------
     Total ...........................................      35,309       34,037
                                                         ---------    ---------
INCOME BEFORE EXTRAORDINARY CHARGE ...................     129,508      133,193

EXTRAORDINARY CHARGE - NET OF INCOME TAXES OF $94,115      139,885           --
                                                         ---------    ---------
NET INCOME (LOSS) ....................................     (10,377)     133,193

PREFERRED STOCK DIVIDEND REQUIREMENTS ................          --        2,347
                                                         ---------    ---------
EARNINGS (LOSS) FOR COMMON STOCK .....................   $ (10,377)   $ 130,846
                                                         =========    =========

See Notes to Condensed Financial Statements.
<PAGE>
                                       -3-

                         ARIZONA PUBLIC SERVICE COMPANY
                         CONDENSED STATEMENTS OF INCOME
                                   (Unaudited)
<TABLE>
<CAPTION>
                                                               Nine Months
                                                           Ended September 30,
                                                        --------------------------
                                                           1999           1998
                                                        -----------    -----------
                                                          (Thousands of Dollars)
<S>                                                     <C>            <C>
ELECTRIC OPERATING REVENUES .........................   $ 1,792,921    $ 1,562,872
                                                        -----------    -----------
FUEL EXPENSES:
  Fuel for electric generation ......................       178,536        174,874
  Purchased power ...................................       449,655        247,327
                                                        -----------    -----------
     Total ..........................................       628,191        422,201
                                                        -----------    -----------
OPERATING REVENUES LESS FUEL EXPENSES ...............     1,164,730      1,140,671
                                                        -----------    -----------
OTHER OPERATING EXPENSES:
  Operations and maintenance excluding fuel expenses        310,072        309,388
  Depreciation and amortization .....................       286,856        279,097
  Income taxes ......................................       166,945        162,808
  Other taxes .......................................        84,484         89,459
                                                        -----------    -----------
     Total ..........................................       848,357        840,752
                                                        -----------    -----------
OPERATING INCOME ....................................       316,373        299,919
                                                        -----------    -----------
OTHER INCOME (DEDUCTIONS):
  Other - net .......................................        (3,799)        (7,035)
  Income taxes ......................................        24,765         26,214
                                                        -----------    -----------
     Total ..........................................        20,966         19,179
                                                        -----------    -----------
INCOME BEFORE INTEREST DEDUCTIONS ...................       337,339        319,098
                                                        -----------    -----------
INTEREST DEDUCTIONS:
  Interest on long-term debt ........................        98,833        103,249
  Interest on short-term borrowings .................         6,779          5,419
  Debt discount, premium and expense ................         5,604          5,745
  Capitalized interest ..............................        (6,721)       (12,627)
                                                        -----------    -----------
     Total ..........................................       104,495        101,786
                                                        -----------    -----------
INCOME BEFORE EXTRAORDINARY CHARGE ..................       232,844        217,312

EXTRAORDINARY CHARGE - NET OF INCOME TAXES OF $94,115       139,885             --
                                                        -----------    -----------
NET INCOME ..........................................        92,959        217,312

PREFERRED STOCK DIVIDEND REQUIREMENTS ...............         1,016          7,660
                                                        -----------    -----------
EARNINGS FOR COMMON STOCK ...........................   $    91,943    $   209,652
                                                        ===========    ===========
</TABLE>

See Notes to Condensed Financial Statements
<PAGE>
                                       -4-

                         ARIZONA PUBLIC SERVICE COMPANY
                         CONDENSED STATEMENTS OF INCOME
                                   (Unaudited)

<TABLE>
<CAPTION>
                                                             Twelve Months
                                                           Ended September 30,
                                                        --------------------------
                                                           1999           1998
                                                        -----------    -----------
                                                          (Thousands of Dollars)
<S>                                                     <C>            <C>
ELECTRIC OPERATING REVENUES .........................   $ 2,236,447    $ 1,970,832
                                                        -----------    -----------
FUEL EXPENSES:
  Fuel for electric generation ......................       235,629        221,089
  Purchased power ...................................       507,862        294,430
                                                        -----------    -----------
     Total ..........................................       743,491        515,519
                                                        -----------    -----------
OPERATING REVENUES LESS FUEL EXPENSES ...............     1,492,956      1,455,313
                                                        -----------    -----------
OTHER OPERATING EXPENSES:
  Operations and maintenance excluding fuel expenses        414,725        421,542
  Depreciation and amortization .....................       384,333        370,741
  Income taxes ......................................       196,344        183,479
  Other taxes .......................................       110,289        119,844
                                                        -----------    -----------
     Total ..........................................     1,105,691      1,095,606
                                                        -----------    -----------
OPERATING INCOME ....................................       387,265        359,707
                                                        -----------    -----------
OTHER INCOME (DEDUCTIONS):
  Other - net .......................................        (9,067)       (14,188)
  Income taxes ......................................        31,302         32,685
                                                        -----------    -----------
     Total ..........................................        22,235         18,497
                                                        -----------    -----------
INCOME BEFORE INTEREST DEDUCTIONS ...................       409,500        378,204
                                                        -----------    -----------
INTEREST DEDUCTIONS:
  Interest on long-term debt ........................       132,798        138,790
  Interest on short-term borrowings .................         8,841          7,237
  Debt discount, premium and expense ................         7,439          7,653
  Capitalized interest ..............................       (10,357)       (16,444)
                                                        -----------    -----------
     Total ..........................................       138,721        137,236
                                                        -----------    -----------
INCOME BEFORE EXTRAORDINARY CHARGE ..................       270,779        240,968

EXTRAORDINARY CHARGE - NET OF INCOME TAXES OF $94,115       139,885             --
                                                        -----------    -----------
NET INCOME ..........................................       130,894        240,968

PREFERRED STOCK DIVIDEND REQUIREMENTS ...............         3,059         10,658
                                                        -----------    -----------
EARNINGS FOR COMMON STOCK ...........................   $   127,835    $   230,310
                                                        ===========    ===========
</TABLE>

See Notes to Condensed Financial Statements.
<PAGE>
                                       -5-

                         ARIZONA PUBLIC SERVICE COMPANY
                            CONDENSED BALANCE SHEETS

                                     ASSETS


                                                     September 30,  December 31,
                                                        1999           1998
                                                     (Unaudited)
                                                     -----------    -----------
                                                       (Thousands of Dollars)
UTILITY PLANT:
Electric plant in service and held for future use    $ 7,475,666    $ 7,265,604
Less accumulated depreciation and amortization ...     3,005,785      2,814,762
                                                     -----------    -----------
   Total .........................................     4,469,881      4,450,842
Construction work in progress ....................       204,000        228,643
Nuclear fuel, net of amortization ................        53,560         51,078
                                                     -----------    -----------
   Utility plant - net ...........................     4,727,441      4,730,563
                                                     -----------    -----------
INVESTMENTS AND OTHER ASSETS .....................       212,517        183,549
                                                     -----------    -----------
CURRENT ASSETS:
Cash and cash equivalents ........................         4,867          5,558
Accounts receivable:
   Service customers .............................       312,927        205,999
   Other .........................................        18,316         23,213
   Allowance for doubtful accounts ...............        (1,441)        (1,725)
Accrued utility revenues .........................       101,283         67,740
Materials and supplies, at average cost ..........        69,897         69,074
Fossil fuel, at average cost .....................        17,913         13,978
Deferred income taxes ............................         3,999          3,999
Other ............................................        28,869         26,695
                                                     -----------    -----------
   Total current assets ..........................       556,630        414,531
                                                     -----------    -----------
DEFERRED DEBITS:
Regulatory assets ................................       648,377        980,084
Unamortized debt issue costs .....................        14,883         14,916
Other ............................................        93,902         69,656
                                                     -----------    -----------
   Total deferred debits .........................       757,162      1,064,656
                                                     -----------    -----------
   TOTAL .........................................   $ 6,253,750    $ 6,393,299
                                                     ===========    ===========

See Notes to Condensed Financial Statements.
<PAGE>
                                       -6-

                         ARIZONA PUBLIC SERVICE COMPANY
                            CONDENSED BALANCE SHEETS

                                   LIABILITIES

                                                     September 30,  December 31,
                                                         1999           1998
                                                      (Unaudited)
                                                      ----------     ----------
                                                       (Thousands of Dollars)
CAPITALIZATION:
Common stock .......................................  $  178,162    $  178,162
Additional paid-in capital .........................   1,196,804     1,195,625
Retained earnings ..................................     565,230       601,968
                                                      ----------    ----------
   Common stock equity .............................   1,940,196     1,975,755
Non-redeemable preferred stock .....................          --        85,840
Redeemable preferred stock .........................          --         9,401
Long-term debt less current maturities .............   1,812,262     1,876,540
                                                      ----------    ----------
   Total capitalization ............................   3,752,458     3,947,536
                                                      ----------    ----------
CURRENT LIABILITIES:
Commercial paper ...................................     223,500       178,830
Current maturities of long-term debt ...............     114,542       164,378
Accounts payable ...................................     228,386       145,139
Accrued taxes ......................................     185,974        59,827
Accrued interest ...................................      22,380        31,218
Customer deposits ..................................      23,728        26,815
Other ..............................................      27,266        16,755
                                                      ----------    ----------
   Total current liabilities .......................     825,776       622,962
                                                      ----------    ----------
DEFERRED CREDITS AND OTHER:
Deferred income taxes ..............................   1,180,246     1,312,007
Deferred investment tax credit .....................       8,962        32,465
Unamortized gain - sale of utility plant ...........      74,355        77,787
Customer advances for construction .................      38,080        31,451
Other ..............................................     373,873       369,091
                                                      ----------    ----------
   Total deferred credits and other ................   1,675,516     1,822,801
                                                      ----------    ----------
COMMITMENTS AND CONTINGENCIES (Notes 6, 8 and 9)

   TOTAL ...........................................  $6,253,750    $6,393,299
                                                      ==========    ==========

See Notes to Condensed Financial Statements.
<PAGE>
                                       -7-

                         ARIZONA PUBLIC SERVICE COMPANY
                       CONDENSED STATEMENTS OF CASH FLOWS
                                   (Unaudited)

                                                              Nine Months
                                                          Ended September 30,
                                                         ----------------------
                                                           1999         1998
                                                         ---------    ---------
                                                         (Thousands of Dollars)
Cash Flows from Operating Activities:
  Net income .........................................   $  92,959    $ 217,312
  Items not requiring cash:
    Depreciation and amortization ....................     286,856      279,097
    Nuclear fuel amortization ........................      24,306       24,991
    Deferred income taxes - net ......................     (30,977)     (47,749)
    Deferred investment tax credit - net .............     (23,503)     (23,369)
    Extraordinary charge, net of income taxes ........     139,885           --
  Changes in certain current assets and liabilities:
    Accounts receivable - net ........................    (102,315)    (118,843)
    Accrued utility revenues .........................     (33,543)     (27,594)
    Materials, supplies and fossil fuel ..............      (4,758)      (8,944)
    Other current assets .............................      (2,174)      (3,103)
    Accounts payable .................................      78,937       61,611
    Accrued taxes ....................................     126,147      122,709
    Accrued interest .................................      (8,838)      (5,171)
    Other current liabilities ........................       7,897       16,799
  Other - net ........................................     (18,750)     (20,778)
                                                         ---------    ---------
Net cash flow provided by operating activities .......     532,129      466,968
                                                         ---------    ---------
Cash Flows from Investing Activities:
  Capital expenditures ...............................    (228,540)    (221,904)
  Capitalized interest ...............................      (6,721)     (12,627)
  Other ..............................................         592       (5,872)
                                                         ---------    ---------
      Net cash flow used for investing activities ....    (234,669)    (240,403)
                                                         ---------    ---------
Cash Flows from Financing Activities:
  Long-term debt .....................................     142,952      109,375
  Short-term borrowings - net ........................      44,670      (15,400)
  Dividends paid on common stock .....................    (127,500)    (127,500)
  Dividends paid on preferred stock ..................      (1,393)      (8,070)
  Repayment of preferred stock .......................     (96,499)     (37,585)
  Repayment and reacquisition of long-term debt ......    (260,381)    (142,250)
                                                         ---------    ---------
      Net cash flow used for financing activities ....    (298,151)    (221,430)
                                                         ---------    ---------
Net increase (decrease) in cash and cash equivalents .        (691)       5,135
Cash and cash equivalents at beginning of period .....       5,558       12,552
                                                         ---------    ---------
Cash and cash equivalents at end of period ...........   $   4,867    $  17,687
                                                         =========    =========
Supplemental Disclosure of Cash Flow Information:
  Cash paid during the period for:
    Interest (excluding capitalized interest) ........   $ 107,677    $ 100,929
    Income taxes .....................................   $ 102,299    $ 115,585

See Notes to Condensed Financial Statements.
<PAGE>
                                       -8-

                         ARIZONA PUBLIC SERVICE COMPANY

                     NOTES TO CONDENSED FINANCIAL STATEMENTS

1. Our condensed  financial  statements reflect all adjustments which we believe
are necessary for the fair presentation of our financial position and results of
operations  for  the  periods  presented.  These  adjustments  are  of a  normal
recurring nature with exception of the extraordinary item. We suggest that these
condensed financial  statements and notes to condensed  financial  statements be
read along  with the  financial  statements  and notes to  financial  statements
included in our 1998 10-K. We have  reclassified  certain prior year amounts for
comparison purposes with 1999.

2.   Weather conditions can have a significant impact on our results for interim
periods.  For this  and  other  reasons,  results  for  interim  periods  do not
necessarily represent results to be expected for the year.

3.   We are a wholly-owned subsidiary of Pinnacle West.

4.   See "Liquidity and Capital  Resources" in Part I, Item 2 of this report for
changes in capitalization for the nine months ended September 30, 1999.

5.   Regulatory Accounting

For our regulated operations,  we prepare our financial statements in accordance
with Statement of Financial  Accounting Standards (SFAS) No. 71, "Accounting for
the Effects of Certain Types of Regulation."  SFAS No. 71 requires a cost-based,
rate-regulated  enterprise to reflect the impact of regulatory  decisions in its
financial statements.

During 1997, the Emerging  Issues Task Force (EITF) of the Financial  Accounting
Standards  Board (FASB) issued EITF 97-4. EITF 97-4 requires that SFAS No. 71 be
discontinued no later than when  legislation is passed or a rate order is issued
that  contains  sufficient  detail to determine its effect on the portion of the
business being deregulated.

In September 1999, our Settlement  Agreement with the ACC was approved (see Note
6 for a discussion of the agreement), and, as a result, we have discontinued the
application  of SFAS No.  71 for our  generation  operations.  This  meant  that
regulatory assets, unless reestablished as recoverable through ongoing regulated
cash  flows,   were  eliminated  and  the  generation  assets  were  tested  for
impairment.  We  determined  that the  generation  assets were not  impaired.  A
regulatory  disallowance,  which  removed $234 million  pretax ($183 million net
present  value)  from  ongoing  regulatory  cash  flows,  was  recorded as a net
reduction of regulatory assets. This reduction ($140 million after income taxes)
was reported as an extraordinary charge on the income
<PAGE>
                                       -9-

statement. The regulatory assets to be recovered under this Settlement Agreement
will be amortized as follows:

                                   (Millions)

                                                          1/1 - 6/30
1999        2000        2001         2002        2003        2004         Total
- ----        ----        ----         ----        ----        ----         -----
$164        $158        $145         $115        $86         $18          $686

The condensed  balance  sheets  include the amounts  listed below for generation
assets included in utility plant not subject to SFAS No. 71:

                             (Thousands of Dollars)

                                                    September 30,   December 31,
                                                        1999           1998
                                                     -----------    -----------
Electric plant in service and held for future use    $ 3,730,840    $ 3,680,482
Accumulated depreciation and amortization             (1,793,288)    (1,681,099)
Construction work in progress                             85,638        107,324
Nuclear fuel, net of amortization                         53,560         51,078

6.   Regulatory Matters -- Electric Industry Restructuring

STATE

     SETTLEMENT  AGREEMENT As of May 14, 1999,  we entered into a  comprehensive
Settlement  Agreement with various other parties,  including  representatives of
major  consumer  groups,  related  to  the  implementation  of  retail  electric
competition.  On  September  23, 1999,  the ACC voted to approve the  Settlement
Agreement, with some modifications.

The following are the major provisions of the Settlement Agreement, as approved:

*    We will reduce rates for standard  offer service for  customers  with loads
     less  than 3  megawatts  in a series  of  annual  rate  reductions  of 1.5%
     beginning July 1, 1999 through July 1, 2003, for a total of 7.5%. The first
     reduction of  approximately  $24 million ($14 million  after income  taxes)
     includes  the July 1, 1999 retail  price  decrease of  approximately  $10.8
     million  annually  ($6.5 million  after income  taxes)  related to the 1996
     regulatory agreement.  See "1996 Regulatory Agreement" below. For customers
     having loads 3 megawatts or greater,  standard  offer rates will be reduced
     in annual increments that total 5% through 2002.

*    Unbundled rates being charged by us for  competitive  direct access service
     (for example,  distribution services) became effective upon approval of the
     Settlement
<PAGE>
                                      -10-

     Agreement,  retroactive to July 1, 1999, and also will be subject to annual
     reductions, that vary by rate class, through 2003.

*    There will be a moratorium  on retail rate  changes for standard  offer and
     unbundled  competitive  direct access rates until July 1, 2004,  except for
     the  price   reductions   described   above  and  certain   other   limited
     circumstances.  Neither  the ACC nor the  Company  will be  prevented  from
     seeking or  authorizing  rate changes prior to July 1, 2004 in the event of
     conditions  or  circumstances  that  constitute  an  emergency,  such as an
     inability to finance on reasonable  terms, or material  changes in our cost
     of service for ACC-regulated services resulting from federal, tribal, state
     or local laws,  regulatory  requirements,  judicial  decisions,  actions or
     orders.

*    We will be permitted  to defer for later  recovery  prudent and  reasonable
     costs of complying with the ACC electric competition rules, system benefits
     costs in  excess  of the  levels  included  in  current  rates,  and  costs
     associated   with  our  "provider  of  last  resort"  and  standard   offer
     obligations for service after July 1, 2004. These costs are to be recovered
     through an adjustment clause or clauses commencing on July 1, 2004.

*    Our distribution  system opened for retail access,  effective September 24,
     1999.  Customers will be eligible for retail access in accordance  with the
     phase-in  adopted  by the ACC under the  electric  competition  rules  (see
     "Retail  Electric   Competition  Rules"  below),  with  an  additional  140
     megawatts  being made  available  to  eligible  non-residential  customers.
     Unless  subject  to  judicial  or  regulatory  restraint,  we will open our
     distribution system to retail access for all customers on January 1, 2001.

*    We are currently  recovering  substantially  all of our  regulatory  assets
     through  July 1,  2004,  pursuant  to the  1996  regulatory  agreement.  In
     addition,  the Settlement  Agreement states that we have  demonstrated that
     our allowable  stranded costs, after mitigation and exclusive of regulatory
     assets, are at least $533 million net present value. We will not be allowed
     to  recover  $183  million  net  present  value of the above  amounts.  The
     Settlement  Agreement provides that we will have the opportunity to recover
     $350 million net present  value  through a  competitive  transition  charge
     (CTC) that will remain in effect  through  December 31, 2004, at which time
     it will terminate. Any over/under-recovery will be credited/debited against
     the costs subject to recovery under the adjustment clause described above.

*    We will form a separate  corporate  affiliate or affiliates and transfer to
     that  affiliate(s) our generating  assets and competitive  services at book
     value  as of the date of  transfer,  which  transfer  shall  take  place by
     December  31,  2002.  We  will  be  allowed  to  defer  and  later  collect
     sixty-seven  percent of our costs to  accomplish  the required  transfer of
     generation assets to an affiliate.
<PAGE>
                                      -11-

*    When the Settlement  Agreement  approved by the ACC is no longer subject to
     judicial  review,  we will move to dismiss  all of our  litigation  pending
     against the ACC as of the date we entered into the Settlement Agreement.

     On October 25, 1999, two parties filed motions for  reconsideration  of the
Settlement  Agreement with the ACC. The ACC took no action within the twenty day
limit, so the motions are deemed denied.  We continue to operate under the terms
of the Settlement Agreement.

     In its motion for  reconsideration,  one of the parties has  questioned the
degree to which the ACC may,  under the  Arizona  Constitution,  deregulate  any
portion of the electric  utility  industry and allow rates to be  determined  by
market forces.  The issue of  competitively  set rates has been decided by lower
Arizona  courts  in favor  of the ACC in four  separate  lawsuits,  two of which
relate to telecommunications  companies.  Appeals of the lower courts' decisions
are pending.

     As discussed  in Note 5 above,  we have  discontinued  the  application  of
Statement of Financial  Accounting Standards No. 71, "Accounting for the Effects
of Certain Types of Regulation," for our generation operations.

     RETAIL ELECTRIC  COMPETITION  RULES On September 21, 1999, the ACC voted to
approve  the rules  that  provide a  framework  for the  introduction  of retail
electric competition in Arizona (the "Rules"). If any of the Rules conflict with
the Settlement  Agreement,  the terms of the  Settlement  Agreement  govern.  On
October  19,  1999,   several   parties,   including   us,  filed   motions  for
reconsideration  of the Rules  with the ACC.  The ACC took no action  within the
twenty day limit, so the motions are deemed denied.

     The Rules approved by the ACC include the following major provisions:

*    They apply to virtually  all Arizona  electric  utilities  regulated by the
     ACC, including us.

*    The Rules require each affected utility, including us, to make available at
     least 20% of its 1995 system retail peak demand for competitive  generation
     supply  beginning  when the ACC makes a final  decision  on each  utility's
     stranded  costs and  unbundled  rates (Final  Decision  Date) or January 1,
     2001,  whichever is earlier,  and 100% beginning January 1, 2001. Under the
     Settlement  Agreement,  the Company will provide retail access to customers
     representing  the minimum 20%  required  by the ACC and an  additional  140
     megawatts  of  non-residential  load in 1999,  and to all  customers  as of
     January 1, 2001, or such other dates as approved by the ACC.

*    Subject to the 20% requirement,  all utility  customers with single premise
     loads of one megawatt or greater will be eligible for competitive  electric
     services on the Final Decision Date, which for the Company's  customers was
     the approval of the
<PAGE>
                                      -12-

     Settlement  Agreement.  Customers  may  aggregate  loads  to meet  this one
     megawatt requirement.

*    When  effective,  residential  customers  will be  phased  in at 1 1/4% per
     quarter  calculated  beginning  on  January  1,  1999,  subject  to the 20%
     requirement above.

*    Electric  service  providers  that  get  Certificates  of  Convenience  and
     Necessity  (CC&Ns)  from  the ACC can  supply  only  competitive  services,
     including   electric   generation,   but  not  electric   transmission  and
     distribution.

*    Affected utilities must file ACC tariffs with separate pricing for electric
     services provided for non-competitive services.

*    The ACC shall allow a reasonable  opportunity  for recovery of  unmitigated
     stranded costs.

*    Absent an ACC  waiver,  prior to  January 1, 2001,  each  affected  utility
     (except  certain  electric  cooperatives)  must  transfer  all  competitive
     generation  assets and  services  either to an  unaffiliated  party or to a
     separate corporate affiliate.  Under the Settlement Agreement,  the Company
     received a waiver to allow transfer of its  competitive  generation  assets
     and services to affiliates no later than December 31, 2002.

     1996  REGULATORY  AGREEMENT  In April 1996,  the ACC  approved a regulatory
agreement  between the ACC Staff and us. Based on the price reduction formula of
the agreement,  the ACC approved retail price decreases of  approximately  $17.6
million  ($10.5 million after income  taxes),  or 1.2%,  effective July 1, 1997;
approximately $17 million ($10 million after income taxes),  or 1.1%,  effective
July 1, 1998; and approximately $10.8 million ($6.5 million after income taxes),
or 0.7%,  effective  as of July 1,  1999.  The July 1,  1999 rate  decrease  was
included in the first rate reduction  under the Settlement  Agreement  discussed
above.  The  regulatory  agreement  also  requires  Pinnacle West to infuse $200
million  of common  equity  into us in annual  payments  of $50  million in 1996
through 1999.

     LEGISLATION In May 1998, a law was enacted to facilitate  implementation of
retail  electric  competition in Arizona.  The law includes the following  major
provisions:

*    Arizona's largest government-operated electric utility (Salt River Project)
     and, at their option,  smaller municipal  electric systems must (i) make at
     least 20% of their 1995 retail peak demand  available  to electric  service
     providers by December 31, 1998 and for all retail customers by December 31,
     2000; (ii) decrease rates by at least 10% over a ten-year period  beginning
     as  early as  January  1,  1991;  (iii)  implement  procedures  and  public
     processes   comparable  to  those  already  applicable  to  public  service
     corporations  for  establishing  the  terms,  conditions,  and  pricing  of
     electric  services  as well as certain  other  decisions  affecting  retail
     electric competition;
<PAGE>
                                      -13-

*    describes the factors which form the basis of  consideration  by Salt River
     Project in determining stranded costs; and

*    metering and meter reading services must be provided on a competitive basis
     during the first two years of competition only for customers having demands
     in excess of one megawatt (and that are eligible for competitive generation
     services),  and thereafter for all customers receiving competitive electric
     generation.

In addition,  the Arizona  legislature will review and make  recommendations for
the 1999-2000 legislative session on certain competitive issues.

     GENERAL We cannot accurately  predict the impact of full retail competition
on our financial position,  cash flows, or results of operation.  As competition
in the  electric  industry  continues  to evolve,  we will  continue to evaluate
strategies  and  alternatives  that  will  position  us to  compete  in the  new
regulatory environment.

     FEDERAL The Energy Policy Act of 1992 and recent  rulemakings  by FERC have
promoted increased  competition in the wholesale  electric power markets.  We do
not expect these rules to have a material impact on our financial statements.

Several  electric  utility  industry  restructuring  bills have been  introduced
during the 106th Congress. Several of these bills are written to allow consumers
to choose their electricity suppliers beginning in 2000 and beyond. These bills,
other bills that are expected to be introduced,  and ongoing  discussions at the
federal  level  suggest a wide  range of opinion  that will need to be  narrowed
before any substantial restructuring of the electric utility industry can occur.

7.   Agreement with Salt River Project

     On April 25,  1998,  we entered into a  Memorandum  of Agreement  with Salt
River Project in anticipation of, and to facilitate,  the opening of competition
in the Arizona  electric  industry.  On February 18, 1999,  the ACC approved the
Agreement. The Agreement contains the following major components:

*    Both parties  amended the  Territorial  Agreement to remove any barriers in
     that  agreement to the  provision  of  competitive  electricity  supply and
     non-distribution services.

*    Both parties  amended the Power  Coordination  Agreement to lower the price
     that we will pay Salt River  Project for purchased  power by  approximately
     $17  million  (pretax)  during  the first full year that the  Agreement  is
     effective and by lesser annual amounts during the next seven years.
<PAGE>
                                      -14-

*    Both parties agreed on certain  legislative  positions  regarding  electric
     utility restructuring at the state and federal level.

Certain provisions of the Agreement  (including those relating to the amendments
of the  Territorial  Agreement  and the  Power  Coordination  Agreement)  became
effective upon the introduction of competition. See Note 6.

8.   Nuclear Insurance

The Palo  Verde  participants  have  insurance  for  public  liability  payments
resulting  from  nuclear  energy  hazards to the full limit of  liability  under
federal law. This potential  liability is covered by primary liability insurance
provided by commercial  insurance carriers in the amount of $200 million and the
balance by an industry-wide  retrospective  assessment program. If losses at any
nuclear power plant covered by the programs  exceed the  accumulated  funds,  we
could be assessed retrospective premium adjustments.  The maximum assessment per
reactor  under the  program  for each  nuclear  incident  is  approximately  $88
million,  subject to an annual limit of $10 million per incident. Based upon our
29.1% interest in the three Palo Verde units, our maximum  potential  assessment
per incident is approximately $77 million,  with an annual payment limitation of
approximately $9 million.

The Palo Verde  participants  maintain "all risk"  (including  nuclear  hazards)
insurance for property damage to, and decontamination of, property at Palo Verde
in the aggregate  amount of $2.75 billion,  a substantial  portion of which must
first be applied to  stabilization  and  decontamination.  We have also  secured
insurance  against  portions of any  increased  cost of  generation or purchased
power and business interruption resulting from a sudden and unforeseen outage of
any of the  three  units.  The  insurance  coverage  discussed  in this  and the
previous paragraph is subject to certain policy conditions and exclusions.

9.   Accounting Matters

     In June 1998 the Financial  Accounting  Standards  Board (FASB) issued SFAS
No. 133 "Accounting for Derivative Instruments and Hedging Activities." SFAS No.
133  requires  that  entities  recognize  all  derivatives  as either  assets or
liabilities  on the balance sheet and measure those  instruments  at fair value.
The standard also provides  specific  guidance for  accounting  for  derivatives
designated as hedging instruments.  The statement was to have been effective for
us in 2000;  however,  the FASB has moved  the  effective  date to 2001.  We are
currently  evaluating  what  impact  this  standard  will have on our  financial
statements.
<PAGE>
                                      -15-

                         ARIZONA PUBLIC SERVICE COMPANY

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS.

     In this section,  we explain our results of operations,  general  financial
condition, and outlook, including:

     *    the changes in our earnings for the periods presented
     *    the factors impacting our business, including competition and electric
          industry restructuring
     *    the effects of regulatory agreements on our results
     *    our capital needs and resources and
     *    Year 2000 technology issues.

We suggest  this  section be read  along  with the 1998  10-K.  Throughout  this
Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations,  we refer to specific  "Notes" in the Notes to  Condensed  Financial
Statements. These Notes add further details to the discussion.

OPERATING RESULTS

     The  following   table   summarizes  our  revenues  and  earnings  for  the
three-month,  nine-month and  twelve-month  periods ended September 30, 1999 and
1998:

                           Periods ended September 30
                                   (Unaudited)
                             (Thousands of Dollars)

<TABLE>
<CAPTION>
                            Three Months               Nine Months              Twelve Months
                      ------------------------   -----------------------   -----------------------
                         1999          1998         1999         1998         1999         1998
                      ----------    ----------   ----------   ----------   ----------   ----------
<S>                   <C>           <C>          <C>          <C>          <C>          <C>
Operating Revenues    $  867,504    $  740,734   $1,792,921   $1,562,872   $2,236,447   $1,970,832

Earnings (Loss) for
Common Stock (1)      $  (10,377)   $  130,846   $   91,943   $  209,652   $  127,835   $  230,310
</TABLE>

(1)  1999 periods  include an  extraordinary  charge of $139,885,  net of income
     taxes of $94,115.

     OPERATING  RESULTS - THREE-MONTH  PERIOD ENDED  SEPTEMBER 30, 1999 COMPARED
     WITH THREE-MONTH PERIOD ENDED SEPTEMBER 30, 1998

     Earnings  decreased $141 million in the  three-month  comparison  primarily
because of the effects of a $140 million  after-tax  extraordinary  charge for a
regulatory   disallowance   (see  Notes  5  and  6).   Earnings   excluding  the
extraordinary  charge  were
<PAGE>
                                      -16-

$1 million  lower  because  of the  effects of milder  weather,  a retail  price
reduction and lower  contributions from power marketing and trading  activities.
These  reductions  in  earnings  were  substantially  offset by an  increase  in
customers and lower  property  taxes.  See Note 6 for  information  on the price
reduction.

     Operating revenues increased $127 million because of:

     *    increased power marketing and trading revenues ($131 million)
     *    increases  in the  number  of  customers  and the  average  amount  of
          electricity used by customers ($24 million) and
     *    miscellaneous factors ($2 million).

     As mentioned above, these positive factors were partially offset by weather
impacts  ($22  million)  and the  effect of a  reduction  in retail  prices  ($8
million).

     Power  marketing  and  trading  activities  are  predominantly   short-term
opportunity  wholesale sales. The increase in power marketing  revenues resulted
primarily  from  increased  activity in western U.S.  bulk power markets and was
accompanied  by  an  increase  in  purchased  power  expenses.   Although  these
activities  contribute  positively to earnings in both periods, the contribution
in 1999 was lower than in 1998.

     Fuel and purchased power expenses  increased $144 million primarily because
of increased wholesale sales volume and higher purchased power prices.

     Other taxes  decreased $5 million  primarily  because of an  adjustment  to
reflect lower property tax rates for 1999.

     OPERATING  RESULTS - NINE-MONTH  PERIOD ENDED  SEPTEMBER  30, 1999 COMPARED
     WITH NINE-MONTH PERIOD ENDED SEPTEMBER 30, 1998

     Earnings  decreased  $118 million in the  nine-month  comparison  primarily
because of the effects of a $140 million  after-tax  extraordinary  charge for a
regulatory   disallowance   (see  Notes  5  and  6).   Earnings   excluding  the
extraordinary  charge  were  $22  million  higher  because  of  an  increase  in
customers,  lower property taxes and lower financing  costs.  These increases in
earnings were partially  offset by the effects of milder  weather,  retail price
reductions, higher depreciation and lower contributions from power marketing and
trading activities. See Note 6 for information on the price reductions.

     Operating revenues increased $230 million because of:

     *    increased power marketing and trading revenues ($188 million) and
     *    increases  in the  number  of  customers  and the  average  amount  of
          electricity used by customers ($69 million).
<PAGE>
                                      -17-

     As mentioned above, these positive factors were partially offset by weather
impacts  ($10  million)  and the  effect of  reductions  in retail  prices  ($17
million).

     Power  marketing  and  trading  activities  are  predominantly   short-term
opportunity  wholesale sales. The increase in power marketing  revenues resulted
primarily  from  increased  activity in western U.S.  bulk power markets and was
accompanied  by  an  increase  in  purchased  power  expenses.   Although  these
activities  contribute  positively to earnings in both periods, the contribution
in 1999 was lower than in 1998.

     Fuel and purchased power expenses  increased $206 million primarily because
of  increased  wholesale  and retail  sales  volume and higher  purchased  power
prices.

     Other taxes  decreased $5 million  primarily  because of lower property tax
rates.

     Financing costs decreased by $4 million  primarily because of lower amounts
of outstanding preferred stock.

     Depreciation and amortization  expense  increased $8 million because we had
more plant in service.

     OPERATING  RESULTS - TWELVE-MONTH  PERIOD ENDED SEPTEMBER 30, 1999 COMPARED
     WITH TWELVE-MONTH PERIOD SEPTEMBER 30, 1998

     Earnings  decreased $102 million in the twelve-month  comparison  primarily
because of the effects of a $140 million  after-tax  extraordinary  charge for a
regulatory   disallowance   (see  Notes  5  and  6).   Earnings   excluding  the
extraordinary  charge  were  $38  million  higher  because  of  an  increase  in
customers,  lower property taxes, lower operations and maintenance  expenses and
lower financing costs.  These increases in earnings were partially offset by the
effects of milder weather, retail price reductions and higher depreciation.  See
Note 6 for information on the price reductions.

     Operating revenues increased $266 million because of:

     *    increased power marketing and trading revenues ($216 million)
     *    increases  in the  number  of  customers  and the  average  amount  of
          electricity used by customers ($85 million) and
     *    miscellaneous factors ($8 million).

     As mentioned above, these positive factors were partially offset by weather
impacts  ($23  million)  and the  effect of  reductions  in retail  prices  ($20
million).

     Power  marketing  and  trading  activities  are  predominantly   short-term
opportunity  wholesale sales. The increase in power marketing  revenues resulted
primarily  from  increased  activity in western U.S.  bulk power markets and was
accompanied  by  an  increase  in  purchased  power  expenses.   Although  these
activities  contribute  positively
<PAGE>
                                      -18-

to earnings in both periods, the contribution in the current period was the same
as in the previous period.

     Fuel and purchased power expenses  increased $228 million primarily because
of  increased  wholesale  and retail  sales  volume and higher  purchased  power
prices.

     Other taxes decreased $10 million  primarily  because of lower property tax
rates for 1999 and an adjustment in the fourth  quarter of 1998 to reflect lower
property tax rates for 1998.

     Operations and maintenance  expenses were lower $7 million primarily due to
lower employee benefit costs.

     Financing costs decreased by $6 million  primarily because of lower amounts
of outstanding preferred stock.

     Depreciation and amortization  expense increased $14 million because we had
more plant in service.

     OTHER INCOME

     As part of a 1994 rate settlement with the ACC, we accelerated amortization
of substantially all deferred ITCs over a five-year period that ends on December
31, 1999.  The  amortization  of ITCs is shown on our income  statement as Other
Income -- Income Taxes. It decreases  annual income tax expense by approximately
$28 million.  Beginning in 2000, no further  benefits  from these  deferred ITCs
will be reflected in income tax expense.

LIQUIDITY AND CAPITAL RESOURCES

     For the nine months ended  September  30, 1999,  we incurred  approximately
$229 million in capital  expenditures,  which is  approximately  70% of the most
recently estimated 1999 capital expenditures. Our projected capital expenditures
for the next three years are: 1999, $328 million;  2000, $353 million; and 2001,
$343  million.  These  amounts  include  about $30 - $35  million  each year for
nuclear fuel expenditures.

     Our long-term debt and preferred stock  redemption  requirements,  optional
repayments  and payment  obligations  on a capitalized  lease for the next three
years are:  1999,  $406 million;  2000,  $115 million;  and 2001,  $252 million.
During the nine months ended September 30, 1999, we redeemed  approximately $260
million of our long-term  debt and all $96 million  (including  premiums) of our
preferred stock with cash from operations and long-term and short-term  debt. In
February  1999 we issued  $125  million  of  unsecured  long-term  debt,  and in
November 1999, we issued $250 million of unsecured  long-term  debt. As a result
of the 1996  regulatory  agreement  (see Note 6),  Pinnacle  West  invested  $50
million in the Company in 1996, 1997 and 1998 and will make the final investment
of $50 million in 1999.
<PAGE>
                                      -19-

     Although  provisions  in our first  mortgage  bond  indenture,  articles of
incorporation,  and ACC financing orders establish maximum amounts of additional
first mortgage bonds and preferred stock that we may issue, we do not expect any
of these provisions to limit our ability to meet our capital requirements.

YEAR 2000 READINESS DISCLOSURE

OVERVIEW As the year 2000 approaches,  many companies face problems because many
computer  systems and  equipment  will not  properly  recognize  calendar  dates
beginning with the year 2000. We are addressing the Year 2000 issue as described
below. We initiated a comprehensive  company-wide  Year 2000 program during 1997
to review and resolve all Year 2000 issues in mission  critical systems (systems
and equipment that are key to the power production, delivery, health, and safety
functions) in a timely manner to ensure the  reliability of electric  service to
our customers.  This included a company-wide  awareness program of the Year 2000
issue.  We also have had an internal  audit/quality  team review the  individual
Year 2000 projects and their Year 2000 readiness.

The following chart shows Year 2000 readiness of our mission critical systems as
of September 30, 1999:

             INVENTORY        ASSESSMENT        REMEDIATION & TESTING
             ---------        ----------        ---------------------
                100%             100%                     100%

DISCUSSION  We  have  been  actively  implementing  and  replacing  systems  and
technology since 1995 for general  business reasons  unrelated to the Year 2000,
and these actions have resulted in  substantially  all of our major  information
technology  (IT)  systems  becoming  Year 2000 ready.  The major IT systems that
were, and are being, implemented and replaced include the following:

*    Work Management
*    Materials Management
*    Energy Management System
*    Payroll
*    Financial
*    Human Resources
*    Trouble Call Management System
*    Computer and Communications Network Upgrades
*    Geographic Information System
*    Customer Information System and
*    Palo Verde Site Work Management System.

We have made,  and will  continue  to make,  certain  modifications  to computer
hardware, software, and application systems, including IT and non-IT systems, in
an effort to
<PAGE>
                                      -20-

ensure they are capable of handling changing business needs,  including dates in
the year 2000 and thereafter.  In addition, we will continue to analyze other IT
and non-IT systems,  including embedded technology and real-time process control
systems, for potential modifications.

We have inventoried, assessed, remediated and tested all mission critical IT and
non-IT  systems and  equipment as of June 30, 1999.  Remediation  and testing is
also completed for the continuous emissions monitoring systems (CEMS). See "Year
2000  Readiness  Disclosure" in Part I, Item 2 of the June 10-Q. We notified the
North American  Electric  Reliability  Council (NERC) on June 30, 1999, that our
mission  critical  systems are ready for date changes  associated  with the Year
2000,  in  accordance  with NERC's  recommended  criteria.  We also notified the
Nuclear Regulatory  Commission (NRC) that Palo Verde is "Y2K Ready," which means
that Palo Verde has followed a  prescribed  program to identify and resolve Year
2000 issues so that the plant can operate reliably while meeting commitments.

We had  estimated  that we would  spend  about $5 million  relating to Year 2000
issues,  almost all of which has been spent to date.  This includes an estimated
allocation of payroll costs for our employees  working on Year 2000 issues,  and
costs for consultants,  hardware, and software. We do not separately track other
internal costs. This does not include costs incurred since 1995 to implement and
replace systems for reasons  unrelated to the Year 2000, as discussed above. Our
cost to address the Year 2000 issue is charged to operating expenses as incurred
and has not had, and is not expected to have, a material  adverse  effect on our
financial  position,  cash flows, or results of operations.  We funded this cost
with available cash balances and cash provided by operations.

We continue to communicate with our significant  suppliers,  business  partners,
other utilities,  and large customers to determine the extent to which we may be
affected by these third parties'  plans to remediate  their own Year 2000 issues
in a  timely  manner.  We have  been  interfacing  with  suppliers  of  systems,
services,  and materials in order to assess whether their schedules for analysis
and  remediation  of Year 2000 issues are timely and to assess their  ability to
continue to supply required services and materials.

We have also been  working with NERC  through the Western  Systems  Coordinating
Council (WSCC) to develop  operational plans for stable grid operation that will
be used by other utilities and us in the western United States.  Our operational
plans are complete. However, we cannot currently predict the effect on us if the
systems of these other companies are not Year 2000 ready.

We  currently  expect  that our most  reasonably  likely  worst  case  Year 2000
scenario would be intermittent loss of power to customers,  similar to an outage
during a severe weather disturbance.  In this situation,  we would restore power
as soon as possible by, among other things,  re-routing  power flows.  We do not
currently  expect that this scenario would have a material adverse effect on our
financial position, cash flows, or results of operations.
<PAGE>
                                      -21-

We have  developed  our own  contingency  plans  to  handle  Year  2000  issues,
including the most reasonably likely worst case scenario, discussed above. These
plans were completed June 30, 1999.

COMPETITION AND ELECTRIC INDUSTRY RESTRUCTURING

     See Note 5 for a  discussion  of  regulatory  accounting.  See Note 6 for a
discussion of a Settlement  Agreement  related to the  implementation  of retail
electric  competition.  See Note 7 for a discussion of a proposed amendment to a
Power  Coordination  Agreement  with Salt River  Project that we estimate  would
reduce our pretax costs for purchased power by approximately  $17 million during
the first full year that the amendment is effective and by lesser annual amounts
during the next seven years.

RATE MATTERS

     See Note 6 for a discussion  of a price  reduction  effective as of July 1,
1999,  and for a discussion  of a Settlement  Agreement  that will,  among other
things, result in price reductions over a four-year period ending July 1, 2003.

FORWARD-LOOKING STATEMENTS

     The above discussion contains forward-looking statements that involve risks
and uncertainties. Words such as "estimates," "expects," "anticipates," "plans,"
"believes,"   "projects,"  and  similar  expressions  identify   forward-looking
statements.  These risks and uncertainties  include, but are not limited to, the
ongoing  restructuring of the electric  industry;  the outcome of the regulatory
proceedings  relating to the restructuring;  regulatory,  tax, and environmental
legislation;  our  ability  to  successfully  compete  outside  our  traditional
regulated  markets;  regional economic  conditions,  which could affect customer
growth;  the cost of debt  and  equity  capital;  weather  variations  affecting
customer  usage;  technological  developments  in  the  electric  industry;  the
successful  completion  of a  large-scale  construction  project;  and Year 2000
issues.

     These  factors  and the other  matters  discussed  above  may cause  future
results  to differ  materially  from  historical  results,  or from  results  or
outcomes we currently expect or seek.
<PAGE>
                                      -22-

ITEM 3. MARKET RISKS

Our  operations  include  managing  market risks  related to changes in interest
rates,  commodity  prices,  and investments held by the nuclear  decommissioning
trust fund.

Our major financial  market risk exposure is changing  interest rates.  Changing
interest  rates will affect  interest  paid on variable  rate debt and  interest
earned  by the  nuclear  decommissioning  trust  fund.  Our  policy is to manage
interest rates through the use of a combination of fixed and floating rate debt.
The nuclear  decommissioning fund also has risks associated with changing market
values of equity  investments.  Nuclear  decommissioning  costs are recovered in
rates.

We  are  exposed  to  the  impact  of  market  fluctuations  in  the  price  and
distribution   costs  of   electricity,   natural  gas,   coal,   and  emissions
allowances/credits  and therefore  employ  established  procedures to manage our
risks associated with these market  fluctuations by utilizing  various commodity
derivatives,  including exchange traded futures and options and over-the-counter
forwards, options, and swaps. As part of our overall risk management program, we
enter  into these  derivative  transactions  for  trading  and to hedge  certain
natural gas in storage as well as purchases and sales of electricity, fuels, and
emissions allowances/credits.

We measure the price risk in our commodity derivative portfolio on a daily basis
utilizing market sensitivity based modeling to understand expected and potential
single day  favorable  or  unfavorable  impacts to income  before tax. The model
results  are  monitored  daily to  ensure  compliance  against  thresholds  on a
commodity and portfolio basis. As of September 30, 1999, a hypothetical  adverse
price movement of 10% in the market price of our commodity  derivative portfolio
would  decrease the fair market value of these  contracts  by  approximately  $7
million.  This  analysis  does  not  include  the  favorable  impact  this  same
hypothetical price move would have on the underlying  position being hedged with
the commodity derivative portfolio.

We are exposed to credit losses in the event of  non-performance  or non-payment
by counterparties.  We use a credit management process to assess and monitor the
financial exposure of counterparties.  We do not expect counterparty defaults to
materially  impact our  financial  condition,  results of operations or net cash
flow.
<PAGE>
                                      -23-

                           PART II - OTHER INFORMATION


ITEM 5. OTHER INFORMATION

     CONSTRUCTION AND FINANCING PROGRAMS

     See "Liquidity and Capital  Resources" in Part I, Item 2 of this report for
a discussion of the Company's construction and financing programs.

     COMPETITION AND ELECTRIC INDUSTRY RESTRUCTURING

     See Note 6 of Notes to Condensed Financial  Statements in Part I, Item 1 of
this  report  for a  discussion  of  competition  and the  rules  regarding  the
introduction  of  retail  electric  competition  in  Arizona  and  a  settlement
agreement with the ACC.

     ENVIRONMENTAL MATTERS

     FEDERAL  IMPLEMENTATION PLAN. In September 1999, the EPA proposed a Federal
Implementation  Plan (FIP) to set air quality standards at certain power plants,
including the Navajo  Generating  Station and the Four Corners Power Plant.  The
comment  period on this  proposal ends in November  1999.  The FIP is similar to
current  Arizona  regulation  of NGS and New Mexico  regulation of Four Corners,
with minor modifications.  We do not currently expect the FIP to have a material
impact on our financial position or results of operations.

     CLEAN AIR ACT.  As  previously  reported,  we filed a  petition  for review
alleging EPA improperly  classified Four Corners Unit 4 with respect to nitrogen
oxides emissions  limitations.  See  "Environmental  Matters - Clean Air Act" in
Part I, Item 1 of the 1998 10-K.  In  October  1999,  EPA issued a direct  final
rule, which classified Four Corners Unit 4 as we had proposed.  Depending on the
comments filed by other  parties,  if any, the rules may become final as soon as
December 1999. We do not currently expect this rule to have a material impact on
our financial position or results of operations.
<PAGE>
                                      -24-

ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

     (a)  Exhibits

Exhibit No.    Description
- -----------    -----------
10.1           Settlement Agreement

10.2           Retail Electric Competition Rules

27.1           Financial Data Schedule

     In addition to those Exhibits shown above, the Company hereby  incorporates
the  following  Exhibits  pursuant  to Exchange  Act Rule 12b-32 and  Regulation
ss.229.10(d) by reference to the filings set forth below:

<TABLE>
<CAPTION>
EXHIBIT NO.   DESCRIPTION                   ORIGINALLY FILED AS EXHIBIT:   FILE NO.(a)   DATE EFFECTIVE
- -----------   -----------                   ----------------------------   -----------   --------------
<S>           <C>                           <C>                            <C>           <C>
3.1           Bylaws, amended as of         3.1 to 1995 Form 10-K             1-4473         3-29-96
              February 20, 1996             Report

3.3           Articles of Incorporation,    4.2 to Form S-3                   1-4473         9-29-93
              restated as of May 25, 1988   Registration Nos.
                                            33-33910 and 33-55248 by
                                            means of September 24,
                                            1993 Form 8-K Report
</TABLE>

     (b)  Reports on Form 8-K

     During the quarter ended  September 30, 1999, and the period from October 1
through November 15, 1999, we filed the following reports on Form 8-K:

     Report  dated   August  26,  1999   regarding   the  ACC  Hearing   Officer
recommendations  on our proposed  Settlement  Agreement and the proposed  retail
electric competition rules.

     Report dated  September 21, 1999  regarding ACC approval of our  Settlement
Agreement and the retail electric competition rules.

     Report dated  November 2, 1999  comprised  of Exhibits to our  Registration
Statement  (Registration No. 333-58445) relating to our offering of $250 million
of Notes.

- ----------
(a)  Reports  filed  under  File No.  1-4473  were  filed in the  office  of the
     Securities and Exchange Commission located in Washington, D.C.
<PAGE>
                                      -25-

                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
Company  has  duly  caused  this  report  to be  signed  on  its  behalf  by the
undersigned thereunto duly authorized.


                                        ARIZONA PUBLIC SERVICE COMPANY
                                                 (Registrant)


Dated: November 15, 1999                By: Michael V. Palmeri
                                            ------------------------------------
                                            Michael V. Palmeri
                                            Vice President, Finance
                                            (Principal Financial Officer and
                                            Officer Duly Authorized to sign this
                                            Report)

                    BEFORE THE ARIZONA CORPORATION COMMISSION


                                              DOCKET NO. E-01345A-98-0473 ET AL.
                                                    DECISION NO. _______________

CARL J. KUNASEK
         CHAIRMAN
JIM IRVIN
         COMMISSIONER
WILLIAM A. MUNDELL
         COMMISSIONER

<TABLE>
<CAPTION>
<S>                                                               <C>
IN THE MATTER OF THE APPLICATION OF ARIZONA PUBLIC SERVICE        DOCKET NO. E-01345A-98-0473
COMPANY FOR APPROVAL OF ITS PLAN FOR STRANDED COST RECOVERY.
- --------------------------------------------------------------

IN THE MATTER OF THE FILING OF ARIZONA PUBLIC SERVICE COMPANY     DOCKET NO. E-01345A-97-0773
OF UNBUNDLED TARIFFS PURSUANT TO A.A.C. R14-2-1601 ET SEQ.

- --------------------------------------------------------------

IN THE MATTER OF COMPETITION IN THE PROVISION OF ELECTRIC         DOCKET NO. RE-00000C-94-0165
SERVICES THROUGHOUT THE STATE OF ARIZONA.
                                                                  DECISION NO. 61973
- --------------------------------------------------------------
                                                                  OPINION AND ORDER
</TABLE>

DATES OF HEARING:     July 12, 1999 (pre-hearing  conference),  July 14, 15, 16,
                      19, 20, and 21, 1999

PLACE OF HEARING:     Phoenix, Arizona

PRESIDING OFFICER:    Jerry L. Rudibaugh

IN ATTENDANCE:        Carl J. Kunasek, Chairman
                      Jim Irvin, Commissioner

APPEARANCES:          Mr. Steven M. Wheeler, Mr. Thomas Mumaw and Mr. Jeffrey B.
                      Guldner, SNELL & WILMER, LLP, on behalf of Arizona Public
                      Service Company;

                      Mr. C. Webb Crockett and Mr. Jay Shapiro, FENNEMORE CRAIG,
                      on behalf of Cyprus Climax Metals, Co., ASARCO, Inc., and
                      Arizonans for Electric Choice & Competition;

                      Mr. Scott S. Wakefield, Chief Counsel, and Ms. Karen Nally
                      on behalf of the Residential Utility Consumer Office;

                      Ms. Betty Pruitt on behalf of the Arizona Community Action
                      Association;

                                       1                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


                      Mr. Timothy Hogan on behalf of the Arizona Consumers
                      Council;

                      Mr. Robert S. Lynch on behalf of the Arizona Transmission
                      Dependent Utility Group;

                      Mr. Walter W. Meek on behalf of the Arizona Utility
                      Investors Association;

                      Mr. Douglas C. Nelson, DOUGLAS C. NELSON, P.C., on behalf
                      of Commonwealth Energy Corporation;

                      Mr. Lawrence V. Robertson, Jr., MUNGER & CHADWICK, and Ms.
                      Leslie Lawner, Director Government Affairs on behalf of
                      Enron Corporation, and Mr. Robertson on behalf of PG&E
                      Energy Services;

                      Mr. Lex J. Smith, BROWN & BAIN, P.A., on behalf of
                      Illinova Energy Partners and Sempra Energy Trading;

                      Mr. Randall H. Werner, ROSHKA, HEYMAN & DeWULF, P.L.C., on
                      behalf of NEV Southwest;

                      Mr. Norman Furuta on behalf of the Department of the Navy;

                      Mr. Bradley S. Carroll on behalf of Tucson Electric Power
                      Company; and

                      Mr. Christopher C. Kempley, Assistant Chief Counsel and
                      Ms. Janet F. Wagner, Staff Attorney, Legal Division on
                      behalf of the Utilities Division of the Arizona
                      Corporation Commission.

BY THE COMMISSION:

     On December 26, 1996, the Arizona Corporation Commission  ("Commission") in
Decision No. 59943 enacted  A.A.C.  R14-2-1601  through  R14-2-1616  ("Rules" or
"Electric Competition Rules").

     On June 22, 1998, the Commission  issued  Decision No. 60977,  the Stranded
Cost Order which required each Affected Utility to file a plan for stranded cost
recovery.

     On August 10, 1998,  the  Commission  issued  Decision No. 61071 which made
modifications to the Rules on an emergency basis.

     On August 21,  1998,  Arizona  Public  Service  Company  ("APS")  filed its
Stranded Costs plan.

     On November 5, 1998, APS filed a Settlement  Proposal that had been entered
into  with  the  Commission's   Utilities   Division  Staff  ("Staff  Settlement
Proposal").  Our November 24, 1998 Procedural  Order set the matter for hearing.
On November 25, 1998, the Commission issued

                                       2                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


Decision  No.  61259 which  established  an  expedited  procedural  schedule for
evidentiary hearings on the Staff Settlement Proposal.

     On November 30, 1998, the Arizona Attorney General's Office, in association
with numerous  other parties,  filed a Verified  Petition for Special Action and
Writ of  Mandamus  with  the  Arizona  Supreme  Court  ("Court")  regarding  the
Commission's  November  25, 1998  Procedural  Order,  Decision  No.  61259.  The
Attorney  General sought a Stay of the  Commission's  consideration of the Staff
Settlement Proposal with APS and Tucson Electric Power Company ("TEP").

     On December 1, 1998,  Vice Chief Justice  Charles J. Jones granted a Motion
for Immediate Stay of the Procedural  Order. On December 9, 1998, the Commission
Staff filed a notice with the Supreme Court that the Staff  Settlement  Proposal
had been withdrawn from Commission consideration.

     On April 27, 1999, the Commission issued Decision No. 61677, which modified
Decision No. 60977.  On May 17, 1999,  APS filed with the Commission a Notice of
Filing,  Application  for  Approval of  Settlement  Agreement  ("Settlement"  or
"Agreement") 1 and Request for Procedural Order.

     Our May 25, 1999 Procedural Order set the matter for hearing  commencing on
July 14, 1999.

     This matter came before a duly authorized Hearing Officer of the Commission
at its offices in Phoenix,  Arizona.  APS,  Cyprus Climax Metals,  Co.,  ASARCO,
Inc., Arizonans for Electric Choice & Competition ("AECC"),  Residential Utility
Consumer Office ("RUCO"), the Arizona Community Action Association ("ACAA"), the
Arizona Consumers Council, the Arizona Transmission Dependent Utility Group, the
Arizona Utility Investors Association,  Enron Corporation, PG&E Energy Services,
Illinova Energy Partners,  Sempra Energy Trading, NEV Southwest,  the Department
of the Navy,  Tucson  Electric Power Company,  Commonwealth  Energy  Corporation

- ----------
1    The Parties to the  Proposed  Settlement  are as follows:  the  Residential
     Utility Consumer Office, Arizona Public Service Company,  Arizona Community
     Action  Association  and the Arizonans for Electric  Choice and Competition
     which  is  a  coalition  of  companies  and   associations  in  support  of
     competition  that  includes  Cable  Systems   International,   BHP  Copper,
     Motorola,  Chemical Lime, Intel,  Honeywell,  Allied Signal,  Cyprus Climax
     Metals,  Asarco,  Phelps Dodge,  Homebuilders of Central  Arizona,  Arizona
     Mining Industry Gets Our Support, Arizona Food Marketing Alliance,  Arizona
     Association of Industries, Arizona Multi-housing Association,  Arizona Rock
     Products  Association,  Arizona Restaurant  Association,  Arizona Retailers
     Association, Boeing, Arizona School Board Association,  National Federation
     of Independent  Business,  Arizona Hospital  Association,  Lockheed Martin,
     Abbot Labs and Raytheon.

                                       3                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


("Commonwealth") and Staff of the Commission appeared through counsel.  Evidence
was  presented  concerning  the  Settlement  Agreement,  and after a full public
hearing,  this matter was adjourned pending submission of a Recommended  Opinion
and  Order  by  the  Presiding  Officer  to  the  Commission.   In  addition,  a
post-hearing briefing schedule was established with simultaneous briefs filed on
August 5, 1999.

                                   DISCUSSION

INTRODUCTION

     The Settlement  provides for rate  reductions for  residential and business
customers;  sets the amount,  method, and recovery period of stranded costs that
APS can collect in customer charges;  establishes  unbundled rates; and provides
that APS will  separate  its  generating  facilities,  which will operate in the
competitive  market,  from its  distribution  system,  which will continue to be
regulated.

     According  to  APS,  the  Settlement  was the  product  of  months  of hard
negotiations  with  various  customer  groups.  APS opined  that the  Settlement
provides many clear benefits to customers,  potential competitors, as well as to
APS. Some of those benefits as listed by APS are as follows:

*    Allowing  competition to commence in APS' service  territory  months before
     otherwise possible and expanding the initial eligible load by 140 MW;

*    Establishing both Standard Offer and Direct Access rates, and providing for
     annual rate reductions  with a cumulative  total of as much as $475 million
     by 2004;

*    Ensuring stability and certainty for both bundled and unbundled rates;

*    Resolving the issue of APS' stranded costs and regulatory asset recovery in
     a fair and equitable manner;

*    Providing for the divestiture of generation and competitive services by APS
     in a cost-effective manner;

*    Removing the specter of years of litigation  and appeals  involving APS and
     Commission over competition-related issues;

*    Continuing support for a regional ISO and the AISA;

*    Continuing support for low income programs; and

*    Requiring  APS to file an interim  code of  conduct  to  address  affiliate
     relationships.

                                       4                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


     The Settlement was entered into by RUCO and the ACAA  reflecting  Agreement
by residential  customers of APS to the  Settlement's  terms and conditions.  In
addition, the Settlement was executed by the AECC, a coalition of commercial and
industrial customers and trade associations.  AECC opined that since residential
and  non-residential  customers  have  agreed  to the  Settlement,  the  "public
interest" has been served. AECC indicated the Settlement was not perfect but was
the result of "give and take" by each of the  parties.  Accordingly,  AECC urged
the Commission to protect the "public  interest" by approving the Settlement and
not  allow  Energy  Service  Providers  ("ESPs")  to  delay  the  benefits  that
competition has to offer.

LEGAL ISSUES:

     The  Arizona  Consumers  Council  ("Consumers  Council")  opined  that  the
Agreement was not legal  because:  (1) there was no full rate  proceeding2;  (2)
Section  2.8  of  the  Agreement  violates  A.R.S.  Section  40-246,   regarding
Commission  initiated rate  reductions;  and (3) the Agreement  illegally  binds
future Commissions.  According to the Consumers Council, the Commission does not
have evidence to support a finding that the rates  proposed in the Agreement are
just and  reasonable;  that the rate base  proposed is proper;  and asserted the
proposed adjustment clause can not be established outside a general rate case.

     Staff argued that the  Commission  in Decision No.  59601,  dated April 26,
1996, has previously  determined just and reasonable rates for APS which must be
charged until changed in a rate proceeding. According to Staff, this case is not
about changing  existing rates,  but instead  involves the introduction of a new
service - direct access. The direct access rates have been designed to replicate
the revenue  flow from  existing  rates.  Staff opined that the  Commission  has
routinely, and lawfully, approved rates for new services outside of a rate case.
Further,  Staff  asserted that the rates proposed in the Settlement are directly
related to a complete  financial  review.  Staff  indicated  that the  Consumers
Council  has  provided  no  contrary  information  and  should not be allowed to
collaterally attack Decision No. 59601.

     APS argued that no  determination  of fair value rate base  ("FVRB"),  fair
value rate of return

- ----------
2    Although the Consumers  Council  indicated they did not believe a full rate
     proceeding  was  necessary,  it is unclear as to the type of proceeding the
     Consumers Council believed was necessary.

                                       5                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


("FVROR"),  or other financial  analysis is legally necessary to justify current
APS rate  levels,  allow the  introduction  of a new  service,  or to evaluate a
series  of  voluntary  rate  decreases.  In  spite  of  that,  APS  did  provide
information to support a FVRB of  $5,195,675,000  and FVROR of 6.63 percent.  No
other party  presented  evidence in support of a FVRB or FVROR.  Staff supported
APS.

     We concur with Staff and APS. The  Consumers  Council has provided no legal
authority  that a full rate  proceeding  is  necessary  in order to adopt a rate
reduction  or  rates  for  new  services.   Further,  pursuant  to  the  Arizona
Constitution,  the Commission has jurisdiction over ratemaking  matters. We also
find that notice of the  application  and hearing was  provided and that APS has
provided  sufficient  financial  information  to  support a finding  of FVRB and
FVROR.  Lastly,  this Commission can clearly bind future Commissions as a result
of its Decision.  However, as later discussed, we agree there are limitations to
such legal authority.

SHOPPING CREDIT

     One of the most  contentious  issues  in the  hearing  was the level of the
"shopping   credit."  The  "shopping  credit"  is  the  difference  between  the
customer's Standard Offer Rate and the Direct Access Rate available to customers
who take  service from ESPs.  The ESPs  generally  argued that the  Settlement's
"shopping  credits" were not sufficient to allow a new entrant to make a profit.
AECC opined that such an  argument  was nothing  more than a request to increase
ESP's profits.

     Staff opined that the "shopping  credit" was too low and  recommended it be
increased  without  impacting the stranded cost recovery amount of $350 million.
Under  Staff's  proposal,  the  increased  "shopping  credit" would be offset by
reducing the competitive transition charge ("CTCs").  Further, Staff recommended
that any stranded  costs not  collected  could simply be deferred and  collected
after 2004.

     The AECC expert  testified  that the "shopping  credit" under the Agreement
was superior to the "Shopping  Credit" in the Staff Settlement  Proposal as well
as the one  offered  to SRP's  customers.  APS  argued  that  artificially  high
shopping  credits will likely  increase ESP profits  without  lowering  customer
rates and will  encourage  inefficient  firms to enter the market.  Based on the
analysis of the

                                       6                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


40kW to 200 kW customer  group3,  APS showed an average  margin on the "shopping
credit" of over 8 mils per kWh or a 23 percent  markup over cost.  APS  asserted
that the test for a reasonable "shopping credit" "should not be whether ALL ESPs
can profit on all APS customers ALL of the time".

     Based on the  evidence  presented,  the  "shopping  credits"  appear  to be
reasonable to allow ESPs to compete in an efficient manner.  Further,  we do not
find  customer  rates  should  be  increased  simply  to have  higher  "shopping
credits".

METERING AND BILLING CREDITS

     The metering and billing credits  resulting from the Agreement are based on
decremental  costs.  Several of the ESPs and Staff  argued  that  these  credits
should be based upon embedded  costs and not  decremental  costs.  APS responded
that such a result could cause them to lose revenues  since its costs would only
go down by the decremental  amounts.  Staff testified that the Company would not
lose  significant  income  if it used  embedded  costs  since it  would  free up
resources to service new customers.

     We concur.  The proposed  credits for metering,  meter reading and billing4
will result in a direct access customer paying a portion of APS costs as well as
a portion of the ESP's  costs.  We believe  this  would  stymie the  competitive
market for these services.  As a result,  we find the approval of the Settlement
should be  conditioned  upon the use of Staff's  proposed  credits for metering,
meter reading, and billing.

PROPOSED ONE-YEAR ADVANCE NOTICE REQUIREMENT:

     Section 2.3 provides that

          "Customers  greater than 3MW who chose a direct  access  supplier must
          give APS one year's  advance notice before being eligible to RETURN to
          Standard Offer service." [emphasis added]

     Several parties expressed  concerns that the one-year notice requirement to
return to Standard  Offer service would create a deterrent to load  switching by
large industrial, institutional and commercial customers. PG&E proposed that any
increased  cost could be charged  directly to the

- ----------
3    Represents over 80 percent of the general service customers for competitive
     access in phase one.

4    For example, the monthly credits for a direct access residential  customers
     are $1.30,  $0.30,  and $0.30 for  metering,  meter  reading  and  billing,
     respectively.

                                       7                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


customer as a condition to its return.

     We agree that APS needs to have some protection from customers  leaving the
system when market prices are low and jumping back on Standard  Offer rates when
market  prices go up. The  suggestion by PG&E that the customer be allowed to go
back to the Standard  Offer if the  customer  pays for  additional  costs it has
caused is a  reasonable  resolution.  Accordingly,  we will  order APS to submit
substitute language on this issue.

SECTION 2.8

     Several of the parties  expressed concern that Section 2.8 of the Agreement
allows APS to seek rate increases under specified conditions.  Additionally,  as
previously  discussed,  the Consumers  Council  opined that Section 2.8 violated
A.R.S.  Section 40-246.  Staff recommended the Commission  condition approval of
the  Agreement  on  Section  2.8 being  amended  to  include  language  that the
Commission  or Staff may  commence  rate  change  proceedings  under  conditions
paralleling  those  provided to the  utility,  including  response to  petitions
submitted under A.R.S. ss. 40-246.

     We agree that Section 2.8 is too  restrictive  on the  Commission's  future
action. Accordingly, we will condition approval of the Agreement on inclusion of
the following language in Section 2.8:

          Neither the  Commission  nor APS shall be  prevented  from  seeking or
          authorizing  a change in  unbundled  or Standard  Offer rates prior to
          July 1, 2004, in the event of (a)  conditions or  circumstances  which
          constitute an emergency, such as an inability to finance on reasonable
          terms,   or  (b)  material   changes  in  APS'  cost  of  service  for
          Commission-regulated services resulting from federal, tribal, state or
          local laws, regulatory  requirements,  judicial decisions,  actions or
          orders. Except for the changes otherwise specifically  contemplated by
          this  Agreement,  unbundled  and  Standard  Offer rates  shall  remain
          unchanged until at least July 1, 2004.

SECTION 7.1

     The Consumers Council opined that there was language in the Agreement which
would  illegally bind future  Commissions.  While Staff disagreed with the legal
opinion of the Consumers  Council,  Staff was concerned with some of the binding
language in the  Agreement  and in  particular  with the  following  language in
Section 7.1:

          7.1. To the extent any  provision of this  Agreement  is  inconsistent
     with any existing or future  Commission  order,  rule or  regulation  or is
     inconsistent with the Electric

                                       8                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


     Competition  Rules as now existing or as may be amended in the future,  the
     provisions  of  this  Agreement  shall  control  and  the  approval  of the
     Agreement   by  the   Commission   shall  be   deemed   to   constitute   a
     Commission-approved  variation or exemption to any conflicting provision of
     the Electric Competition Rules.

Staff recommended the Commission not approve Section 7.1.

     We share  Staff's  concerns.  We also  recognize  that the parties  want to
preserve  their benefits to their  Agreement.  We agree with the parties that to
the extent any  provision  of the  Agreement is  inconsistent  with the Electric
Competition  Rules  as  finalized  by the  Commission  in  September  1999,  the
provisions of the  Agreement  shall  control.  We want to make it clear that the
Commission  does  not  intend  to  revisit  the  stranded  cost  portion  of the
Agreement. It is also not the Commission's intent to undermine the benefits that
parties have bargained for. With that said, the Commission  must be able to make
rule  changes/other  future  modifications that become necessary over time. As a
result,  we will direct the parties and Staff to file within 10 days,  a revised
Section 7.1 consistent with the Commission's discussions herein and subsequently
approved by this Commission.

GENERATION AFFILIATE

     Section 4.1 of the Agreement provides the following:

          4.1 The  Commission  will  approve the  formation  of an  affiliate or
     affiliates of APS to acquire at book value the competitive  services assets
     as  currently  required  by the  Electric  Competition  Rules.  In order to
     facilitate  the  separation  of such assets  efficiently  and at the lowest
     possible cost, the Commission shall grant APS a two-year  extension of time
     until December 31, 2002, to accomplish such separation.  A similar two-year
     extension shall be authorized for compliance with A.A.C. R14-2-1606(B).

Related to Section  4.1 is Section  2.6(3)  which  allows APS to defer  costs of
forming the generation affiliate, to be collected beginning July 1, 2004.

     According to NEV  Southwest,  APS indicated  that it intends to establish a
generation  affiliate  under  Pinnacle West,  not under APS.  Further,  that APS
intends to procure  generation for standard  offer  customers from the wholesale
generation   market  as  provided  for  in  the  Electric   Competition   Rules.
Additionally, it was NEV Southwest's understanding that the affiliate generation
company  could bid for the APS  standard  offer  load  under an  affiliate  FERC
tariff, but there would be no automatic privilege outside of the market bid. NEV
Southwest  supports  the   aforementioned   concepts  and  recommended  they  be
explicitly stated in the Agreement.

     We concur with NEV  Southwest.  We shall  order APS to include  language as
requested by

                                       9                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


NEV  Southwest.  Power for Standard  Offer  Service will be acquired in a manner
consistent  with the  Commission's  Electric  Competition  Rules.  We  generally
support the request of APS to defer those costs  related to  formation  of a new
generation  affiliate  pursuant  to the  Electric  Competition  Rules.  We  also
recognize the Company is making a business  decision to transfer the  generation
assets to an affiliate instead of an unrelated third party. As a result, we find
the Company's proposed  mitigation of stranded costs(5) in the Settlement should
also apply to the costs of forming the new  generation  affiliate.  Accordingly,
Section 2.6(3) should be modified to reflect that only 67 percent of those costs
to transfer  generation  assets to an affiliate  shall be allowed to be deferred
for future collection.

     Some parties  were  concerned  that  Sections 4.1 and 4.2 provide in effect
that the  Commission  will have  approved  in  advance  any  proposed  financing
arrangements  associated with future transfers of "competitive  services" assets
to an affiliate.  As a result,  there was a  recommendation  that the Commission
retain  the  right to  review  and  approve  or reject  any  proposed  financing
arrangements.  In  addition,  some  parties  expressed  concern that APS has not
definitively  described  the assets it will retain and which it will transfer to
an affiliate.

     We share the concerns that the non-competitive portion of APS not subsidize
the spun-off competitive assets through an unfair financial arrangement. We want
to make it  clear  that the  Commission  will  closely  scrutinize  the  capital
structure of APS at its 2004 rate case and make any necessary  adjustments.  The
Commission  supports  and  authorizes  the  transfer by APS to an  affiliate  or
affiliates of all its generation and competitive  electric service assets as set
forth in the Agreement no later than December 31, 2002. However, we will require
the Company to provide the  Commission  with a specific list of any assets to be
so  transferred,  along with their net book values at the time of  transfer,  at
least  thirty days prior to the actual  transfer.  The  Commission  reserves the
right to verify whether such specific assets are for the provision of generation
and other  competitive  electric  services or whether there are  additional  APS
assets that should be so transferred.

UNBUNDLED RATES

     Several parties expressed concern that the Agreement's unbundled rates fail
to provide the

- ----------
5    Agreement to not recover $183 million out of a claimed $533 million.

                                      10                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


necessary  information to determine  whether a competitor's  price is lower than
the Standard Offer rate. Further,  some of the parties asserted that APS has not
performed a functional  cost-of-service  study and as a result the  Settlement's
"shopping credit" is an artificial division of costs. In response, APS indicated
the Standard Offer rates can not be unbundled on a strict  cost-of-service basis
unless the Standard  Offer rates are  redesigned to equal  cost-of-service.  APS
opined that such a process would result in  significant  rate increases for many
customers.

     AECC asserted that a full rate case would result in additional months/years
of delay with continued drain of resources by all interested entities.

     The ESPs  asserted that the bill format  proposed by APS is misleading  and
too  complex.  In  general,  the ESPs  desired a bill  format  that would  allow
customers to easily compare Standard Offer and Direct Access charges in order to
make an  informed  decision.  As a result,  APS was  directed  to  circulate  an
Informational  Unbundled  Standard  Offer  Bill  ("Bill")  to  the  parties  for
comments.  Subsequent to the hearing,  a Bill was  circulated to the parties for
comments to determine what consensus could be reached on its format. In general,
there  was  little  dispute  with the  format  of the  Bill.  However,  PG&E and
Commonwealth disagreed with the underlying cost allocation methodologies.  Enron
was concerned that the Bill  portrayed the Standard Offer to be more  simplistic
than the Direct Access  portion of the Bill.  Enron  proposed a bill format that
would clearly  identify those services which are available from an ESP. Based on
comments from RUCO and Staff, APS made general revisions to the proposed Bill.

     We find the APS Attachment  AP-1R,  second  revised dated 8/16/99  provides
sufficient  information  in a  concise  manner to  enable  customers  to make an
informed  choice.  (See  Attachment  No. 2 herein).  However,  we find the Enron
breakdown into a Part 1 versus Parts 2 and 3 will further help educate customers
as to choice.  We will direct APS to further revise its Bill to have a Part 1 as
set forth by the Enron  breakdown.  We believe Parts 2 and 3 can be combined for
simplicity.

     We  concur  with  APS  that  it  is  not   necessary   to  file  a  revised
cost-of-service  study at this time. The proposed Standard Offer rates contained
in the Settlement  are based on existing  tariffs  approved by this  Commission.
Further,   we   concur   with  AECC  that  a  full  rate  case  with  a  revised
cost-of-service  study would result in months/years of additional delay. Lastly,
the Standard Offer rates as

                                      11                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


proposed in the Settlement are consistent with the Commission's requirement that
no customer  shall receive a rate  increase.  The  following was extracted  from
Decision No. 61677:

          "No  customer or customer  class  shall  receive a rate  increase as a
          result of stranded cost  recovery by an Affected  Utility under any of
          these options."

CODE OF CONDUCT

     There were  concerns  expressed  that APS would be writing  its own Code of
Conduct. Subsequently, APS did provide a copy of its proposed Code of Conduct to
the parties for comment. Several parties also expressed concern that any Code of
Conduct  would not cover the  actions of a single  company  during the  two-year
delay for transferring generation assets.

     Based on the above, we will direct APS to file with the Commission no later
than 30 days of the date of this Decision,  its interim Code of Conduct. We will
direct APS to file its  revised  Code of  Conduct  within 30 days of the date of
this Decision. Such Code of Conduct should also include provisions to govern the
supply of  generation  during the  two-year  period of delay for the transfer of
generation  assets so that APS doesn't give itself an undue  advantage  over the
ESPs.  All parties  shall have 60 days from the date of this Decision to provide
their comments to APS regarding the revised Code of Conduct.  APS shall file its
final  proposed  Code of  Conduct  within 90 days of the date of this  Decision.
Subsequently, within 10 days of filing the Code of Conduct, the Hearing Division
shall establish a procedural schedule to hear the matter.

SECTION 2.6(1)

     Pursuant to the  Agreement,  the  Commission  shall  approve an  adjustment
clause or clauses which among other things would  provide for a purchased  power
adjustor ("PPA") for service after July 1, 2004 for Standard Offer  obligations.
Part of the  justification  for the PPA was the fact that these  costs  would be
outside of the Company's control.

     We concur that a PPA would result in less risk to the Company  resulting in
lower costs for the Standard Offer customers.  As a result,  we will approve the
concept of the PPA as set forth in Section  2.6(1) with the  understanding  that
the Commission can eliminate the PPA once the Commission has provided reasonable
notice to the Company.

                                      12                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


REQUESTED WAIVERS

     Section 4.3 of the Agreement would  automatically act to exempt APS and its
affiliates from the application of a wide range of provisions under A.R.S. Title
40. In addition, under Section 4.5 of the Agreement, Commission approval without
modification  will act to grant certain  waivers to APS and its  affiliates of a
variety of the provisions of the Commission's  affiliate  interest rules (A.A.C.
R14-2-801,  ET SEQ.),  and the  rescission  of all or portions of certain  prior
Commission decisions.

     Staff recommended that the Commission reserve its approval of the requested
statute  waivers until such time as their  applicability  can be evaluated on an
industry-wide  basis,  rather than providing a blanket exemption for APS and its
affiliates.  Additionally,  Staff  recommended that the Commission not waive the
applicability  of  A.A.C.  R14-2-804(A),  in order to  preserve  the  regulatory
authority  needed  by the  Commission  to  justify  approving  Exempt  Wholesale
Generator ("EWG") status for APS' generation affiliate.

     We concur with Staff.  Accordingly,  the requested  statutory waivers shall
not be  granted  by  this  Decision.  Those  waivers  will be  considered  in an
industry-wide   proceeding  to  be  scheduled  at  the   Commission's   earliest
convenience. The requested waivers of affiliate interest rules and rescission of
prior  Commission  decisions  shall be granted,  except that the  provisions  of
A.A.C. R14-2-804(A) shall not be waived.

                                ANALYSIS/SUMMARY

     Consistent  with our  determination  in Decision No.  60977,  the following
primary  objectives need to be taken into  consideration in deciding the overall
stranded cost issue:

     A.   Provide the Affected Utilities a reasonable opportunity to collect 100
          percent of their unmitigated stranded costs;

     B.   Provide  incentives  for the  Affected  Utilities  to  maximize  their
          mitigation effort;

     C.   Accelerate  the  collection  of  stranded  costs  into as  short  of a
          transition period as possible consistent with other objectives;

     D.   Minimize  the  stranded  cost  impact on  customers  remaining  on the
          standard offer;

     E.   Don't confuse customers as to the bottom line; and

                                      13                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


     F.   Have full generation competition as soon as possible.

The  Commission  also  recognized in Decision No. 60977 that the  aforementioned
objectives were in conflict. Part of that conflict is reflected in the following
language extracted from Decision No. 60977:

               One of the main  concerns  expressed  over  and  over by  various
          consumer  groups was that the small consumers would end up with higher
          costs during the  transition  phase and all the benefits would flow to
          the larger users.  At the time of the hearing,  there had been minimal
          participation   in   California  by   residential   customers  in  the
          competitive  electric market place. It is not the Commission's  intent
          to have  small  consumers  pay  higher  short-term  costs  in order to
          provide  lower costs for the larger  consumers.  Accordingly,  we will
          place  limitations  on stranded  cost  recovery that will minimize the
          impact on the standard offer.

Decision No. 61677 modified Decision No. 60977 and allowed each Affected Utility
to chose from five options.

     With the modifications  contained  herein,  we find the overall  Settlement
satisfies the objectives set forth in Decision Nos. 60977 and 61677.  We believe
the  Settlement  will  result  in an  orderly  process  that will have real rate
reductions6 during the transition period to a competitive generation market. The
Settlement  allows  EVERY APS  CUSTOMER  to have the  immediate  opportunity  to
benefit from the change in market  structure while  maintaining  reliability and
certainty of delivery.  Further, the Settlement in conjunction with the Electric
Rules will provide  every APS customer  with a choice in a reasonable  timeframe
and in an orderly manner. If anything,  the Proposed Settlement favors customers
over  competitors  in the short run since APS has agreed to  reductions in rates
totaling 7.5 percent(7).  This Commission supports competition in the generation
market  because of increased  benefits to customers,  including  lower rates and
greater choice. While some of the potential  competitors have argued that higher
"shopping credits" will result in greater choice, we find that a higher shopping
credit would also mean less of a rate reduction for APS customers.  We find that
the  Settlement  strikes the proper  balance  between  competing  objectives  by
allowing immediate

- ----------
6    There have been  instances in other states where  customers  were told they
     would  receive  rate  decreases  which were then offset by a stranded  cost
     add-on.

7    Pursuant to Decision No. 59601,  dated April 24, 1996, 0.68 percent of that
     decrease would have occurred on July 1, 1999.

                                      14                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


rate  reductions  while  maintaining a relatively  short  transition  period for
collection of stranded costs, followed shortly thereafter with a full rate case.
At that point in time the  collection  of stranded  costs will be completed  and
unbundled rates can be modified based upon an updated cost study.

                               * * * * * * * * * *

     Having  considered  the entire record herein and being fully advised in the
premises, the Commission finds, concludes, and orders that:

                                FINDINGS OF FACT

     1. APS is  certificated  to provide  electric  service as a public  service
corporation in the State of Arizona.

     2. Decision No. 59943 enacted R14-2-1601 through -1616, the Retail Electric
Competition Rules.

     3.  Following a hearing on generic issues  related to stranded  costs,  the
Commission issued Decision No. 60977, dated June 22, 1998.

     4. Decision No. 61071 adopted the Emergency Rules on a permanent basis.

     5. On August 21, 1998, APS filed its Stranded Costs plan.

     6. On November 5, 1998, APS filed the Staff Settlement Proposal.

     7. Our November 24, 1998 Procedural Order set the matter for hearing.

     8.  Decision No. 61259  established  an expedited  procedural  schedule for
evidentiary hearings on the Staff Settlement Proposal.

     9. The Court issued a Stay of the  Commission's  consideration of the Staff
Settlement Proposal.

     10.  Staff  withdrew  the  Staff   Settlement   Proposal  from   Commission
consideration.

     11.  On May 17,  1999,  APS  filed  its  Settlement  requesting  Commission
approval.

     12.  Our May 25,  1999  Procedural  Order set the  Settlement  for  hearing
commencing on July 14, 1999.

     13. Decision No. 61311 (January 11, 1999) stayed the  effectiveness  of the
Emergency  Rules and related  Decisions,  and  ordered  the Hearing  Division to
conduct further proceedings in this Docket.

                                      15                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


     14. In  Decision  No.  61634  (April  23,  1999),  the  Commission  adopted
modifications  to R14-2-201  through-207,  -210 and 212 and  R14-2-1601  through
- -1617.

     15.  Pursuant to Decision No. 61677,  dated April 27, 1999,  the Commission
modified  Decision No. 60977 whereby each  Affected  Utility could choose one of
the   following    options:    (a)   Net   Revenues   Lost   Methodology;    (b)
Divestiture/Auction   Methodology;  (c)  Financial  Integrity  Methodology;  (d)
Settlement Methodology; and (e) the Alternative Methodology.

     16. APS and other Affected  Utilities filed with the Arizona Superior Court
various appeals of Commission  Orders adopting the Competition Rules and related
Stranded Cost Decisions (the "Outstanding Litigation").

     17. Pursuant to Decision No. 61677,  APS, RUCO, AECC, and ACAA entered into
the  Settlement  to  resolve  numerous  issues,  including  stranded  costs  and
unbundled tariffs.

     18. The  difference  between  market based prices and the cost of regulated
power has been generally referred to as stranded costs.

     19. Any stranded  cost recovery  methodology  must balance the interests of
the Affected Utilities, ratepayers, and the move toward competition.

     20. All current and future  customers of the Affected  Utilities should pay
their fair share of stranded costs.

     21.  Pursuant to the terms of the Settlement  Agreement,  APS has agreed to
the modification of its CC&N in order to implement  competitive retail access in
its Service Territory.

     22. The Settlement Agreement provides for competitive retail access in APS'
Service  Territory,  establishes  rate reductions for all APS customers,  sets a
mechanism for stranded  cost  recovery,  resolves  contentious  litigation,  and
therefore, is in the public interest and should be approved.

     23. The information  and formula for rate  reductions  contained in Exhibit
AP-3 Appended to APS Exhibit No. 2 provides  current  financial  support for the
proposed rates.

     24.  RUCO,  ACAA,  and  AECC   collectively,   represent   residential  and
non-residential customers.

     25.  According to AECC, the Agreement  results in higher  shopping  credits
than in the Staff

                                      16                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


Settlement Proposal as well as those offered by SRP.

     26. The  decremental  approach  for  metering  and billing will not provide
sufficient credits for competitors to compete.

     27. Pursuant to the  Settlement,  customers will receive  substantial  rate
reductions without the necessity of a full rate case.

     28. An APS rate case would take a minimum of one year to complete.

     29.  ESPs that have been  certificated  have shown more of an  interest  in
serving larger business customers than residential customers.

     30. It is not in the public or  customers'  interests to forego  guaranteed
Standard Offer rate reductions in order to have a higher shopping credit.

     31. The Settlement will permit competition in a timely and efficient manner
and insure all customers benefit during the transition period.

     32.  Based  on  the  evidence  presented,  the  FVRB  and  FVROR  of APS is
determined to be $5,195,675,000 and 6.63 percent, respectively.

     33. The terms and conditions of the Settlement Agreement as modified herein
are just and reasonable and in the public interest.


                               CONCLUSIONS OF LAW

     1. The  Affected  Utilities  are  public  service  corporations  within the
meaning of the Arizona  Constitution,  Article XV, under A.R.S.  ss.ss.  40-202,
- -203,  -250,  -321,  -322,  -331,  -336, -361, -365, -367, and under the Arizona
Revised Statutes, Title 40, generally.

     2. The Commission has jurisdiction  over the Affected  Utilities and of the
subject matter contained herein.

     3. Notice of the proceeding has been given in the manner prescribed by law.

     4. The Settlement  Agreement as modified  herein is just and reasonable and
in the public interest and should be approved.

     5. APS should be authorized to implement its Stranded Cost Recovery Plan as
set forth in the Settlement Agreement.

     6.  APS' CC&N  should be  modified  in order to permit  competitive  retail
access in APS'

                                      17                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


CC&N service territory.

     7. The requested  statutory  waivers  should not be granted at this time. A
proceeding should be commenced to consider statutory waivers on an industry-wide
basis. The other waivers requested by APS in the Settlement should be granted as
modified herein, except that the provisions of A.A.C.  R14-2-804(A) shall not be
waived.

                                      ORDER

         IT IS  THEREFORE  ORDERED  that the  Settlement  Agreement  as modified
herein  is  hereby   approved  and  all  Commission   findings,   approvals  and
authorizations requested therein are hereby granted.

         IT IS FURTHER  ORDERED that Arizona  Public  Service  Company's CC&N is
hereby  modified  to  permit  competitive  retail  access  consistent  with this
Decision and the Competition Rules.

         IT IS FURTHER ORDERED that within 30 days of the date of this Decision,
Arizona  Public  Service  Company  shall  file a proposed  Code of  Conduct  for
Commission approval.

         IT IS FURTHER  ORDERED that Arizona Public Service Company shall file a
revised Settlement Agreement consistent with the modifications herein.

                                      18                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.


     IT IS FURTHER ORDERED that within ten days of the date the proposed Code of
Conduct is filed,  the Hearing Division shall issue a Procedural Order setting a
procedural schedule for consideration of the Code of Conduct.

     IT  IS  FURTHER   ORDERED  that  this  Decision   shall  become   effective
immediately. BY ORDER OF THE ARIZONA CORPORATION COMMISSION.



Carl J. Kunasek                                               William A. Mundell
- --------------------------------------------------------------------------------
CHAIRMAN                        COMMISSIONER                        COMMISSIONER


                                        IN WITNESS WHEREOF,  I, BRIAN C. McNEIL,
                                        Executive   Secretary   of  the  Arizona
                                        Corporation  Commission,  have  hereunto
                                        set my hand and caused the official seal
                                        of the  Commission  to be affixed at the
                                        Capitol,  in the City of  Phoenix,  this
                                        6th day of October, 1999.

                                        Brian C. McNeil
                                        -------------------------------
                                        BRIAN C. McNEIL
                                        EXECUTIVE SECRETARY

DISSENT _________________
JLR:dap

                                      19                      DECISION NO. 61973
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.



SERVICE LIST FOR:                   ARIZONA PUBLIC SERVICE COMPANY

DOCKET NOS.:                        E-01345A-98-0473, E-01345A-97-0773 and
                                    RE-00000C-94-0165

Service List for RE-00000C-94-0165

Paul A. Bullis, Chief Counsel
LEGAL DIVISION
1200 W. Washington Street
Phoenix, Arizona 85007

Utilities Division Director
ARIZONA CORPORATION COMMISSION
1200 W. Washington Street
Phoenix, Arizona 85007








                                      20                      DECISION NO. 61973
<PAGE>
                                  ATTACHMENT 1
                              SETTLEMENT AGREEMENT

                                  May 14, 1999

      This settlement agreement ("Agreement") is entered into as of May 14,
1999, by Arizona Public Service Company ("APS" or the "Company") and the various
signatories to this Agreement (collectively, the "Parties") for the purpose of
establishing terms and conditions for the introduction of competition in
generation and other competitive services that are just, reasonable and in the
public interest.

                                  INTRODUCTION

      In Decision No. 59943, dated December 26, 1996, the Arizona Corporation
Commission ("ACC" or the "Commission") established a "framework" for
introduction of competitive electric services throughout the territories of
public service corporations in Arizona in the rules adopted in A.A.C. R14-2-1601
ET SEQ. (collectively, "Electric Competition Rules" as they may be amended from
time to time). The Electric Competition Rules established by that order
contemplated future changes to such rules and the possibility of waivers or
amendments for particular companies under appropriate circumstances. Since their
initial issuance, the Electric Competition Rules have been amended several times
and are currently stayed pursuant to Decision No. 61311, dated January 5, 1999.
During this time, APS, Commission Staff and other interested parties have
participated in a number of proceedings, workshops, public comment sessions and
individual negotiations in order to further refine and develop a restructured
utility industry in Arizona that will provide meaningful customer choice in a
manner that is just, reasonable and in the public interest.

      This Agreement establishes the agreed upon transition for APS to a
restructured entity and will provide customers with competitive choices for
generation and certain other retail services. The Parties believe this Agreement
will produce benefits for all customers through implementing customer choice and
providing rate reductions so that the APS service territory may benefit from
economic growth. The Parties also believe this Agreement will fairly treat APS
and its shareholders by providing a reasonable opportunity to recover prudently
incurred investments and costs, including stranded costs and regulatory assets.

      Specifically, the Parties believe the Agreement is in the public interest
for the following reasons. FIRST, customers will receive substantial rate
reductions. SECOND, competition will be promoted through the introduction of
retail access faster than would have been possible without this Agreement and by
the functional separation of APS' power production and delivery functions.
THIRD, economic development and the environment will
<PAGE>
benefit through guaranteed rate reductions and the continuation of renewable and
energy efficiency programs. FOURTH, universal service coverage will be
maintained through APS' low income assistance programs and establishment of
"provider of last resort" obligations on APS for customers who do not wish to
participate in retail access. FIFTH, APS will be able to recover its regulatory
assets and stranded costs as provided for in this Agreement without the
necessity of a general rate proceeding. Sixth, substantial litigation and
associated costs will be avoided by amicably resolving a number of important and
contentious issues that have already been raised in the courts and before the
Commission. Absent approval by the Commission of the settlement reflected by
this Agreement, APS would seek full stranded cost recovery and pursue other rate
and competitive restructuring provisions different than provided for herein. The
other Parties would challenge at least portions of APS' requested relief,
including the recovery of all stranded costs. The resulting regulatory hearings
and related court appeals would delay the start of competition and drain the
resources of all Parties.

      NOW, THEREFORE, APS and the Parties agree to the following provisions
which they believe to be just, reasonable and in the public interest:


                               TERMS OF AGREEMENT

                                     ARTICLE I
                         IMPLEMENTATION OF RETAIL ACCESS

      1.1 The APS distribution system shall be open for retail access on July 1,
1999; provided, however, that such retail access to electric generation and
other competitive electric services suppliers will be phased in for customers in
APS' service territory in accordance with the proposed Electric Competition
Rules, as and when such rules become effective, with an additional 140 MW being
made available to eligible non-residential customers. The Parties shall urge the
Commission to approve Electric Competition Rules, at least on an emergency
basis, so that meaningful retail access can begin by July 1, 1999. Unless
subject to judicial or regulatory restraint, APS shall open its distribution
system to retail access for all customers on January 1, 2001.

      1.2 APS will make retail access available to residential customers
pursuant to its December 21, 1998, filing with the Commission.

      1.3 The Parties acknowledge that APS' ability to offer retail access is
contingent upon numerous conditions and circumstances, a number of which are not
within the direct control of the Parties. Accordingly, the Parties agree that it
may become necessary to modify the terms of retail access to account for such
factors, and they further agree to address such matters in good faith and to
cooperate in an effort to propose joint resolutions of any such matters.

                                       2
<PAGE>
      1.4. APS agrees to the amendment and modification of its Certificate(s) of
Convenience and Necessity to permit retail access consistent with the terms of
this Agreement. The Commission order adopting this Agreement shall constitute
the necessary Commission Order amending and modifying APS' CC&Ns to permit
retail access consistent with the terms of this Agreement.

                                   ARTICLE II
                                  RATE MATTERS

      2.1. The Company's unbundled rates and charges attached hereto as Exhibit
A will be effective as of July 1, 1999. The Company's presently authorized rates
and charges shall be deemed its standard offer ("Standard Offer") rates for
purposes of this Agreement and the Electric Competition Rules. Bills for
Standard Offer service shall indicate individual unbundled service components to
the extent required by the Electric Competition Rules.

      2.2. Future reductions of standard offer tariff rates of 1.5% for
customers having loads of less than 3 MW shall be effective as of July 1, 1999,
July 1, 2000, July 1, 2001, July 1, 2002, and July 1, 2003, upon the filing and
Commission acceptance of revised tariff sheets reflecting such decreases. For
customers having loads greater than 3 MW served on Rate Schedules E-34 and E-35,
Standard Offer tariff rates will be reduced: 1.5%, effective July 1, 1999; 1.5%
effective July 1, 2000; 1.25% effective July 1, 2001; and .75% effective July 1,
2002. The 1.5% Standard Offer rate reduction to be effective July 1, 1999,
includes the rate reduction otherwise required by Decision No. 59601. Such
decreases shall become effective by the filing with and acceptance by the
Commission of revised tariff sheets reflecting each decrease.

      2.3. Customers greater than 3 MW who choose a direct access supplier must
give APS one year's advance notice before being eligible to return to Standard
Offer service.

      2.4. Unbundled rates shall be reduced in the amounts and at the dates set
forth in Exhibit A attached hereto upon the filing and Commission acceptance of
revised tariff sheets reflecting such decreases.

      2.5. This Agreement shall not preclude APS from requesting, or the
Commission from approving, changes to specific rate schedules or terms and
conditions of service, or the approval of new rates or terms and conditions of
service, that do not significantly affect the overall earnings of the Company or
materially modify the tariffs or increase the rates approved in this Agreement.
Nothing contained in this Agreement shall preclude APS from filing changes to
its tariffs or terms and conditions of service which are not inconsistent with
its obligations under this Agreement.

      2.6. Notwithstanding the rate reduction provisions stated above, the
Commission shall, prior to December 31, 2002, approve an adjustment clause or
clauses which

                                       3
<PAGE>
will provide full and timely recovery beginning July 1, 2004, of the reasonable
and prudent costs of the following:

     (1)  APS' "provider of last resort" and Standard Offer obligations for
          service after July 1, 2004, which costs shall be recovered only from
          Standard Offer and "provider of last resort" customers;

     (2)  Standard Offer service to customers who have left Standard Offer
          service or a special contract rate for a competitive generation
          supplier but who desire to return to Standard Offer service, which
          costs shall be recovered only from Standard Offer and "provider of
          last resort" customers;

     (3)  compliance with the Electric Competition Rules or Commission-ordered
          programs or directives related to the implementation of the Electric
          Competition Rules, as they may be amended from time to time, which
          costs shall be recovered from all customers receiving services from
          APS; and

     (4)  Commission-approved system benefit programs or levels not included in
          Standard Offer rates as of June 30, 1999, which costs shall be
          recovered from all customers receiving services from APS.

By June 1, 2002, APS shall file an application for an adjustment clause or
clauses, together with a proposed plan of administration, and supporting
testimony. The Commission shall thereafter issue a procedural order setting such
adjustment clause application for hearing and including reasonable provisions
for participation by other parties. The Commission order approving the
adjustment clauses shall also establish reasonable procedures pursuant to which
the Commission, Commission Staff and interested parties may review the costs to
be recovered. By June 30, 2003, APS will file its request for the specific
adjustment clause factors which shall, after hearing and Commission approval,
become effective July 1, 2004. APS shall be allowed to defer costs covered by
this Section 2.6 when incurred for later full recovery pursuant to such
adjustment clause or clauses, including a reasonable return.

      2.7. By June 30, 2003, APS shall file a general rate case with prefiled
testimony and supporting schedules and exhibits; provided, however, that any
rate changes resulting therefrom shall not become effective prior to July 1,
2004.

      2.8. APS shall not be prevented from seeking a change in unbundled or
Standard Offer rates prior to July 1, 2004, in the event of (a) conditions or
circumstances which constitute an emergency, such as the inability to finance on
reasonable terms, or (b) material changes in APS' cost of service for Commission
regulated services resulting from federal, tribal,

                                       4
<PAGE>
state or local laws, regulatory requirements, judicial decision, actions or
orders. Except for the changes otherwise specifically contemplated by this
Agreement, unbundled and Standard Offer rates shall remain unchanged until at
least July 1, 2004.

                                   ARTICLE III
                      REGULATORY ASSETS AND STRANDED COSTS

      3.1. APS currently recovers regulatory assets through July 1, 2004,
pursuant to Commission Decision No. 59601 in accordance with the provisions of
this Agreement.

      3.2. APS has demonstrated that its allowable stranded costs after
mitigation (which result from the impact of retail access), exclusive of
regulatory assets, are at least $533 million net present value.

      3.3. The Parties agree that APS should not be allowed to recover $183
million net present value of the amounts included above. APS shall have a
reasonable opportunity to recover $350 million net present value through a
competitive transition charge ("CTC") set forth in Exhibit A attached hereto.
Such CTC shall remain in effect until December 31, 2004, at which time it will
terminate. If by that date APS has recovered more or less than $350 million net
present value, as calculated in accordance with Exhibit B attached hereto, then
the nominal dollars associated with any excess recovery/under recovery shall be
credited/debited against the costs subject to recovery under the adjustment
clause set forth in Section 2.6(3).

      3.4. The regulatory assets to be recovered under this Agreement, after
giving effect to the adjustments set forth in Section 3.3, shall be amortized in
accordance with Schedule C of Exhibit A attached hereto.

      3.5. Neither the Parties nor the Commission shall take any action that
would diminish the recovery of APS' stranded costs or regulatory assets provided
for herein. The Company's willingness to enter into this Agreement is based upon
the Commission's irrevocable promise to permit recovery of the Company's
regulatory assets and stranded costs as provided herein. Such promise by the
Commission shall survive the expiration of the Agreement and shall be
specifically enforceable against this and any future Commission.

                                   ARTICLE IV
                               CORPORATE STRUCTURE

      4.1. The Commission will approve the formation of an
affiliate or affiliates of APS to acquire at book value the competitive services
assets as currently required by the Electric Competition Rules. In order to
facilitate the separation of such assets efficiently and at the lowest possible
cost, the Commission shall grant APS a two-year extension of time until

                                       5
<PAGE>
December 31, 2002, to accomplish such separation. A similar two-year extension
shall be authorized for compliance with A.A.C. R14-2-1606(B).

      4.2. Approval of this Agreement by the Commission shall be deemed to
constitute all requisite Commission approvals for (1) the creation by APS or its
parent of new corporate affiliates to provide competitive services including,
but not limited to, generation sales and power marketing, and the transfer
thereto of APS' generation assets and competitive services, and (2) the full and
timely recovery through the adjustment clause referred to in Section 2.6 above
for all of the reasonable and prudent costs so incurred in separating
competitive generation assets and competitive services as required by proposed
A.A.C. R14-2-1615, exclusive of the costs of transferring the APS power
marketing function to an affiliate. The assets and services to be transferred
shall include the items set forth on Exhibit C attached hereto. Such transfers
may require various regulatory and third party approvals, consents or waivers
from entities not subject to APS' control, including the FERC and the NRC. No
Party to this Agreement (including the Commission) will oppose, or support
opposition to, APS requests to obtain such approvals, consents or waivers.

      4.3. Pursuant to A.R.S. ss. 40-202(L), the Commission's
approval of this Agreement shall exempt any competitive service provided by APS
or its affiliates from the application of various provisions of A.R.S. Title 40,
including A.R.S. ss.ss. 40-203, 40-204(A), 40-204(B), 40-248, 40-250, 40-251,
40-285, 40-301, 40-302, 40-303, 40-321, 40-322, 40-331, 40-332, 40-334, 40-365,
40-366, 40-367 and 40-401.

      4.4. APS' subsidiaries and affiliates (including APS' parent) may take
advantage of competitive business opportunities in both energy and non-energy
related businesses by establishing such unregulated affiliates as they deem
appropriate, which will be free to operate in such places as they may determine.
The APS affiliate or affiliates acquiring APS' generating assets may be a
participant in the energy supply market within and outside of Arizona. Approval
of this Agreement by the Commission shall be deemed to include the following
specific determinations required under Sections 32(c) and (k)(2) of the Public
Utility Holding Company Act of 1935:

         APS or an affiliate is authorized to establish a subsidiary company,
         which will seek exempt wholesale generator ("EWG") status from the
         Federal Energy Regulatory Commission, for the purposes of acquiring and
         owning Generation Assets.

         The Commission has determined that allowing the Generation Assets to
         become "eligible facilities," within the meaning of Section 32 of the
         Public Utility Holding Company Act ("PUHCA"), and owned by an APS EWG
         affiliate (1) will benefit consumers, (2) is in the public interest,
         and (3) does not violate Arizona law.

                                       6
<PAGE>
         The Commission has sufficient regulatory authority, resources and
         access to the books and records of APS and any relevant associate,
         affiliate, or subsidiary company to exercise its duties under Section
         32(k) of PUHCA.

         APS will purchase any electric energy from its EWG affiliate at market
         based rates. This Commission has determined that (1) the proposed
         transaction will benefit consumers and does not violate Arizona law;
         (2) the proposed transaction will not provide APS' EWG affiliate an
         unfair competitive advantage by virtue of its affiliation with APS; (3)
         the proposed transaction is in the public interest.

The APS affiliate or affiliates acquiring APS' generating assets will be subject
to regulation by the Commission, to the extent otherwise permitted by law, to no
greater manner or extent than that manner and extent of Commission regulation
imposed upon other owners or operators of generating facilities.

      4.5. The Commission's approval of this Agreement will constitute certain
waivers to APS and its affiliates (including its parent) of the Commission's
existing affiliate interest rules (A.A.C. R14-2-801, ET SEQ.), and the
rescission of all or portions of certain prior Commission decisions, all as set
forth on Exhibit D attached hereto.

      4.6. The Parties reserve their rights under Sections 205 and 206 of the
Federal Power Act with respect to the rates of any APS affiliate formed under
the provisions of this Article IV.

                                    ARTICLE V
                            WITHDRAWAL OF LITIGATION

      5.1. Upon receipt of a final order of the Commission approving this
Agreement that is no longer subject to judicial review, APS and the Parties
shall withdraw with prejudice all of their various court appeals of the
Commission's competition orders.

                                   ARTICLE VI
                           APPROVAL BY THE COMMISSION

      6.1. This Agreement shall not become effective until the issuance of a
final Commission order approving this Agreement without modification on or
before August 1, 1999. In the event that the Commission fails to approve this
Agreement without modification according to its terms on or before August 1,
1999, any Party to this Agreement may withdraw from this Agreement and shall
thereafter not be bound by its provisions; provided, however, that if APS
withdraws from this Agreement, the Agreement shall be null and void and of no
further force and effect. In any event, the rate reduction provisions of this
Agreement shall not take effect until this Agreement is approved. Parties so
withdrawing shall be free to pursue

                                       7
<PAGE>
their respective positions without prejudice. Approval of this Agreement by the
Commission shall make the Commission a Party to this Agreement and fully bound
by its provisions.

      6.2. The Parties agree that they shall make all reasonable and good faith
efforts necessary to (1) obtain final approval of this Agreement by the
Commission, and (2) ensure full implementation and enforcement of all the terms
and conditions set forth in this Agreement. Neither the Parties nor the
Commission shall take or propose any action which would be inconsistent with the
provisions of this Agreement. All Parties shall actively defend this Agreement
in the event of any challenge to its validity or implementation.

                                   ARTICLE VII
                              MISCELLANEOUS MATTERS

      7.1. To the extent any provision of this Agreement is inconsistent with
any existing or future Commission order, rule or regulation or is inconsistent
with the Electric Competition Rules as now existing or as may be amended in the
future, the provisions of this Agreement shall control and the approval of this
Agreement by the Commission shall be deemed to constitute a Commission-approved
variation or exemption to any conflicting provision of the Electric Competition
Rules.

      7.2. The provisions of this Agreement shall be implemented and enforceable
notwithstanding the pendency of a legal challenge to the Commission's approval
of this Agreement, unless such implementation and enforcement is stayed or
enjoined by a court having jurisdiction over the matter. If any portion of the
Commission order approving this Agreement or any provision of this Agreement is
declared by a court to be invalid or unlawful in any respect, then (1) APS shall
have no further obligations or liability under this Agreement, including, but
not limited to, any obligation to implement any future rate reductions under
Article II not then in effect, and (2) the modifications to APS' certificates of
convenience and necessity referred to in Section 1.4 shall be automatically
revoked, in which event APS shall use its best efforts to continue to provide
noncompetitive services (as defined in the proposed Electric Competition Rules)
at then current rates with respect to customer contracts then in effect for
competitive generation (for the remainder of their term) to the extent not
prohibited by law and subject to applicable regulatory requirements.

      7.3. The terms and provisions of this Agreement apply solely to and are
binding only in the context of the purposes and results of this Agreement and
none of the positions taken herein by any Party may be referred to, cited or
relied upon by any other Party in any fashion as precedent or otherwise in any
other proceeding before this Commission or any other regulatory agency or before
any court of law for any purpose except in furtherance of the purposes and
results of this Agreement.

      7.4. This Agreement represents an attempt to compromise and settle
disputed claims regarding the prospective just and reasonable rate levels, and
the terms and conditions

                                       8
<PAGE>
of competitive retail access, for APS in a manner consistent with the public
interest and applicable legal requirements. Nothing contained in this Agreement
is an admission by APS that its current rate levels or rate design are unjust or
unreasonable.

      7.5. As part of this Agreement, APS commits that it will continue the
APS Community Action Partnership (which includes weatherization, facility repair
and replacement, bill assistance, health and safety programs and energy
education) in an annual amount of at least $500,000 through July 1, 2004.
Additionally, the Company will, subject to Commission approval, continue low
income rates E-3 and E-4 under their current terms and conditions.

      7.6. APS shall actively support the Arizona Independent Scheduling
Administrator ("AISA") and the formation of the Desert Star Independent System
Operator. APS agrees to modify its OATT to be consistent with any FERC approved
AISA protocols. The Parties reserve their rights with respect to any AISA
protocols, including the right to challenge or seek modifications to, or waivers
from, such protocols. APS shall file changes to its existing OATT consistent
with this section within ten (10) days of Commission approval of this Agreement
pursuant to Section 6.1.

      7.7. Within thirty (30) days of Commission approval of this Agreement
pursuant to Section 6.1, APS shall serve on the Parties an Interim Code of
Conduct to address inter-affiliate relationships involving APS as a utility
distribution company. APS shall voluntarily comply with this Interim Code of
Conduct until the Commission approves a code of conduct for APS in accordance
with the Electric Competition Rules that is concurrently effective with codes of
conduct for all other Affected Utilities (as defined in the Electric Competition
Rules). APS shall meet and confer with the Parties prior to serving its Interim
Code of Conduct.

      7.8.  In the event of any  disagreement  over the  interpretation  of this
Agreement or the implementation of any of the provisions of this Agreement,  the
Parties shall  promptly  convene a conference and in good faith shall attempt to
resolve such disagreement.

      7.9. The obligations under this Agreement that apply for a specific term
set forth herein shall expire automatically in accordance with the term
specified and shall require no further action for their expiration.

      7.10. The Parties agree and recommend that the Commission schedule
public meetings and hearings for consideration of this Agreement. The filing of
this Agreement with the Commission shall be deemed to be the filing of a formal
request for the expeditious issuance of a procedural schedule that establishes
such formal hearings and public meetings as may be necessary for the Commission
to approve this Agreement in accordance with

                                       9
<PAGE>
Section 6.1 and that afford interested parties adequate opportunity to comment
and be heard on the terms of this Agreement consistent with applicable legal
requirements.

DATED at Phoenix, Arizona, as of this 14th day of May, 1999.

RESIDENTIAL UTILITY                      ARIZONA PUBLIC SERVICE COMPANY
CONSUMER OFFICE

By  Greg Patterson                       By   Jack E. Davis
  -------------------------------             -------------------------------

Title Director                           Title President, Energy
     ----------------------------             -------------------------------
                                               Delivery & Sales
                                              -------------------------------

ARIZONA COMMUNITY ACTION                 (Party)
ASSOCIATION                              ------------------------------------

By  Janet Regner                          By
  -------------------------------             -------------------------------

Title Executive Director                  Title
     ----------------------------              ------------------------------


ARIZONANS FOR ELECTRIC CHOICE AND         (Party)
COMPETITION,* a coalition of companies     ------------------------------------
and associations in support of
competition that includes Cable Systems
International, BHP Copper, Motorola,      By
Chemical Lime, Intel, Honeywell,              -------------------------------
Allied Signal, Cyprus Climax Metals,
Asarco, Phelps Dodge, Homebuilders        Title
of Central Arizona, Arizona Mining             ------------------------------
Industry Gets Our Support, Arizona
Food Marketing Alliance, Arizona
Association of Industries, Arizona
Multi-housing Association, Arizona Rock
Products Association, Arizona Restaurant  (Party)
Association, and Arizona Retailers        ----------------------------------
Association.

By Peter A. Woog                           By
  -------------------------------            -------------------------------

Title Chairman                             Title
     ----------------------------               ----------------------------

* Enron is not a signatory to this Agreement.

* Also included: Boeing, AZ School Board Association, National Federation of
Independent Business (NFIB), AZ Hospital Association, Lockheed Martin, Abbot
Labs, Raytheon
                                       10
<PAGE>
(Party)                                    (Party)
- ---------------------------------          ---------------------------------

By                                         By
  -------------------------------            -------------------------------

Title                                      Title
     ----------------------------               ----------------------------


(Party)                                    (Party)
- ---------------------------------          ---------------------------------

By                                         By
  -------------------------------            -------------------------------

Title                                      Title
     ----------------------------               ----------------------------


(Party)                                    (Party)
- ---------------------------------          ---------------------------------

By                                         By
  -------------------------------            -------------------------------

Title                                      Title
     ----------------------------               ----------------------------


(Party)                                    (Party)
- ---------------------------------          ---------------------------------

By                                         By
  -------------------------------            -------------------------------

Title                                      Title
     ----------------------------               ----------------------------

                                       11
<PAGE>
                                                                       EXHIBIT A
                                                                         5/10/99
                                                                           DA-R1
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                      A.C.C. No. XXXX
Phoenix, Arizona                                    Tariff or Schedule No. DA-R1
Filed by:  Alan Propper                             Original Tariff
Title:  Director, Pricing and Regulation            Effective:  XXX  XX, 1999

                                  DIRECT ACCESS
                               RESIDENTIAL SERVICE

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company and where facilities of adequate capacity
and the required phase and suitable voltage are adjacent to the premises served.

APPLICATION

         This rate schedule is applicable to customers receiving electric energy
on a direct access basis from any certificated Electric Service Provider (ESP)
as defined in A.A.C. R14-2-1603. This rate schedule is applicable only to
electric delivery required for residential purposes in individual private
dwellings and in individually metered apartments when such service is supplied
at one point of delivery and measured through one meter. For those dwellings and
apartments where electric service has historically been measured through two
meters, when one of the meters was installed pursuant to a water heating or
space heating rate schedule no longer in effect, the electric service measured
by such meters shall be combined for billing purposes.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10.)

TYPE OF SERVICE

         Service shall be single phase, 60 Hertz, at one standard voltage
(120/240 or 120/208 as may be selected by customer subject to availability at
the customer's premise). Three phase service is furnished under the Company's
Conditions Governing Extensions of Electric Distribution Lines and Services
(Schedule #3). Transformation equipment is included in cost of extension. Three
phase service is required for motors of an individual rated capacity of 7 1/2 HP
or more.

METERING REQUIREMENTS

         All customers shall comply with the terms and conditions for load
profiling or hourly metering specified in Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

         A. RATE

         May - October Billing Cycles (Summer):

                       Basic                              Competitive
                     Delivery                  System     Transition
                      Service   Distribution   Benefits     Charge
                      -------   ------------   --------     ------
          $/month     $10.00

          All kWh                $0.04158    $0.00115    $0.00930

         November - April Billing Cycles (Winter):

                       Basic                              Competitive
                     Delivery                   System     Transition
                      Service   Distribution   Benefits     Charge
                      -------   ------------   --------     ------
          $/month     $10.00

          All kWh                $0.03518    $0.00115    $0.00930

         B.  MINIMUM       $ 10.00 per month


                           (CONTINUED ON REVERSE SIDE)
<PAGE>
                                                                           DA-R1
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 2

      ADJUSTMENTS

      1.    When Metering, Meter Reading or Consolidated Billing are provided by
            the Customer's ESP, the monthly bill will be credited as follows:

                  Meter             $1.30 per month
                  Meter Reading     $0.30 per month
                  Billing           $0.30 per month

      2.    The monthly bill is also subject to the applicable proportionate
            part of any taxes, or governmental impositions which are or may in
            the future be assessed on the basis of gross revenues of the Company
            and/or the price or revenue from the electric service sold and/or
            the volume of energy delivered or purchased for sale and/or sold
            hereunder.

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customers served under this rate schedule are responsible for acquiring
their own generation and any other required competitively supplied services from
an ESP. The Company will provide and bill its transmission and ancillary
services on rates approved by the Federal Energy Regulatory Commission to the
Scheduling Coordinator who provides transmission service to the Customer's ESP.
The Customer's ESP must submit a Direct Access Service Request pursuant to the
terms and conditions in Schedule #10.

ON-SITE GENERATION TERMS AND CONDITIONS

         Customers served under this rate schedule who have on-site generation
connected to the Company's electrical delivery grid shall enter into an
Agreement for Interconnection with the Company which shall establish all
pertinent details related to interconnection and other required service
standards. The Customer does not have the option to sell power and energy to the
Company under this tariff.

TERMS AND CONDITIONS

         This rate schedule is subject to the Company's Terms and Conditions for
Standard Offer and Direct Access Services (Schedule #1) and Schedule #10. These
schedules have provisions that may affect customer's monthly bill.
<PAGE>
                                                                       EXHIBIT A
                                                                         5/10/99
                                                                          DA-GS1
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                     A.C.C. No. XXXX
Phoenix, Arizona                                   Tariff or Schedule No. DA-GS1
Filed by:  Alan Propper                            Original Tariff
Title:  Director, Pricing and Regulation           Effective: XXX  XX, 1999

                                  DIRECT ACCESS
                                 GENERAL SERVICE

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company at all points where facilities of adequate
capacity and the required phase and suitable voltage are adjacent to the
premises served.

APPLICATION

         This rate schedule is applicable to customers receiving electric energy
on a direct access basis from any certificated Electric Service Provider (ESP)
as defined in A.A.C. R14-2-1603. This rate schedule is applicable to all
electric service required when such service is supplied at one point of delivery
and measured through one meter. For those customers whose electricity is
delivered through more than one meter, service for each meter shall be computed
separately under this rate unless conditions in accordance with the Company's
Schedule #4 (Totalized Metering of Multiple Service Entrance Sections At a
Single Premise for Standard Offer and Direct Access Service) are met. For those
service locations where electric service has historically been measured through
two meters, when one of the meters was installed pursuant to a water heating
rate schedule no longer in effect, the electric service measured by such meters
shall be combined for billing purposes.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10).

         This rate schedule is not applicable to residential service, resale
service or direct access service which qualifies for Rate Schedule DA-GS10.

TYPE OF SERVICE

         Service shall be single or three phase, 60 Hertz, at one standard
voltage as may be selected by customer subject to availability at the customer's
premise. Three phase service is furnished under the Company's Conditions
Governing Extensions of Electric Distribution Lines and Services (Schedule #3).
Transformation equipment is included in cost of extension. Three phase service
is not furnished for motors of an individual rated capacity of less than 7 1/2
HP, except for existing facilities or where total aggregate HP of all connected
three phase motors exceed 12 HP. Three phase service is required for motors of
an individual rated capacity of more than 7 1/2 HP.

METERING REQUIREMENTS

         All customers shall comply with the terms and conditions for load
profiling or hourly metering specified in the Company's Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

         A.  RATE


         June - October Billing Cycles (Summer):

                              Basic                               Competitive
                             Delivery                   System    Transition
                             Service    Distribution    Benefits    Charge
                             -------    ------------    --------    ------

            $/month           $12.50

            Per kW over 5                 $0.721

            Per kWh for the
            first 2,500 kWh              $0.04255

            Per kWh for the
            next 100 kWh per
            kW over 5                    $0.04255

            Per kWh for the
            next 42,000 kWh              $0.02901

            Per kWh for all
            additional kWh               $0.01811

            Per all kWh                                 $0.00115

            Per all kW                                               $2.43

                           (CONTINUED ON REVERSE SIDE)

<PAGE>
                                                                          DA-GS1
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 3

         A.  RATE (continued)

         November - May Billing Cycles (Winter):

                              Basic                               Competitive
                             Delivery                   System    Transition
                             Service    Distribution    Benefits    Charge
                             -------    ------------    --------    ------

            $/month           $12.50

            Per kW over 5                 $0.652

            Per kWh for the
            first 2,500 kWh              $0.03827

            Per kWh for the
            next 100 kWh per
            kW over 5                    $0.03827

            Per kWh for the
            next 42,000 kWh              $0.02600

            Per kWh for all
            additional kWh               $0.01614

            Per all kWh                                 $0.00115

            Per all kW                                               $2.43


          PRIMARY AND TRANSMISSION LEVEL SERVICE:

          1.   For customers served at primary voltage (12.5kV to below 69kV),
               the Distribution charge will be discounted by 11.6%.
          2.   For customers served at transmission voltage (69kV or higher),
               the Distribution charge will be discounted 52.6%.
          3.   Pursuant to A.A.C. R14-2-1612.K.11, the Company shall retain
               ownership of Current Transformers (CT's) and Potential
               Transformers (PT's) for those customers taking service at voltage
               levels of more than 25kV. For customers whose metering services
               are provided by an ESP, a monthly facilities charge will be
               billed, in addition to all other applicable charges shown above,
               as determined in the service contract based upon the Company's
               cost of CT and PT ownership, maintenance and operation.

          DETERMINATION OF KW

          The kW used for billing purposes shall be the average kW supplied
          during the 15-minute period of maximum use during the month, as
          determined from readings of the delivery meter.

     B. MINIMUM

          $12.50 plus $1.74 for each kW in excess of five of either the highest
          kW established during the 12 months ending with the current month or
          the minimum kW specified in the agreement for service, whichever is
          the greater.

     ADJUSTMENTS

     1.   When Metering, Meter Reading or Consolidated Billing are provided by
          the Customer's ESP, the monthly bill will be credited as follows:
              Meter         $4.00 per month
              Meter Reading $0.30 per month
              Billing       $0.30 per month

     2.   The monthly bill is also subject to the applicable proportionate part
          of any taxes, or governmental impositions which are or may in the
          future be assessed on the basis of gross revenues of the Company
          and/or the price or revenue from the electric service sold and/or the
          volume of energy delivered or purchased for sale and/or sold
          hereunder.

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customers served under this rate schedule are responsible for acquiring
their own generation and any other required competitively supplied services from
an ESP or under the Company's Open Access Transmission Tariff. The Company will
provide and bill its transmission and ancillary services on rates approved by
the Federal Energy Regulatory Commission to the Scheduling Coordinator who
provides transmission service to the Customer's ESP. The Customer's ESP must
submit a Direct Access Service Request pursuant to the terms and conditions in
Schedule #10.

                              (CONTINUED ON PAGE 3)
<PAGE>
                                                                          DA-GS1
                                                                 A.C.C. No. XXXX
                                                                     Page 3 of 3
ON-SITE GENERATION TERMS AND CONDITIONS

         Customers served under this rate schedule who have on-site generation
connected to the Company's electrical delivery grid shall enter into an
Agreement for Interconnection with the Company which shall establish all
pertinent details related to interconnection and other required service
standards. The Customer does not have the option to sell power and energy to the
Company under this tariff.

CONTRACT PERIOD

    0 - 1,999 kW:       As provided in Company's standard agreement for service.
    2,000 kW and above: Three (3) years, or longer, at Company's option for
                        initial period when construction is required. One
                        (1) year, or longer, at Company's option when
                        construction is not required.

TERMS AND CONDITIONS

         This rate schedule is subject to Company's Terms and Conditions for
Standard Offer and Direct Access Service (Schedule #1) and the Company's
Schedule #10. These Schedules have provisions that may affect customer's monthly
bill.
<PAGE>
                                                                       EXHIBIT A
                                                                         5/10/99
                                                                         DA-GS10
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                    A.C.C. No. XXXX
Phoenix, Arizona                                  Tariff or Schedule No. DA-GS10
Filed by:  Alan Propper                           Original Tariff
Title:  Director, Pricing and Regulation          Effective:  XXX  XX, 1999

                                  DIRECT ACCESS
                           EXTRA LARGE GENERAL SERVICE

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company at all points where facilities of adequate
capacity and the required phase and suitable voltage are adjacent to the
premises served.

APPLICATION

         This rate schedule is applicable to customers receiving electric energy
on a direct access basis from any certificated Electric Service Provider (ESP)
as defined in A.A.C. R14-2-1603. This rate schedule is applicable only to
customers whose monthly maximum demand is 3,000 kW or more for three (3)
consecutive months in any continuous twelve (12) month period ending with the
current month. Service must be supplied at one point of delivery and measured
through one meter unless otherwise specified by individual customer contract.
For those customers whose electricity is delivered through more than one meter,
service for each meter shall be computed separately under this rate unless
conditions in accordance with the Company's Schedule #4 (Totalized Metering of
Multiple Service Entrance Sections At a Single Premise for Standard Offer and
Direct Access Service) are met.

         This rate schedule is not applicable to resale service.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10).

TYPE OF SERVICE

         Service shall be three phase, 60 Hertz, at Company's standard voltages
that are available within the vicinity of customer's premise.

METERING REQUIREMENTS

         All customers shall comply with the terms and conditions for hourly
metering specified in Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

         A. RATE

                      Basic                               Competitive
                    Delivery                    System    Transition
                     Service    Distribution    Benefits     Charge
                     -------    ------------    --------     ------

          $/month   $2,430.00

          per kW                   $3.53                      $2.82

          per kWh                $0.00999       $0.00115

         PRIMARY AND TRANSMISSION LEVEL SERVICE:

            1.    For customers served at primary voltage (12.5kV to below
                  69kV), the Distribution charge will be discounted by 4.8%.

            2.    For customers served at transmission voltage (69kV or higher),
                  the Distribution charge will be discounted 36.7%.

            3.    Pursuant to A.A.C. R14-2-1612.K.11, the Company shall retain
                  ownership of Current Transformers (CT's) and Potential
                  Transformers (PT's) for those customers taking service at
                  voltage levels of more than 25 kV. For customers whose
                  metering services are provided by an ESP, a monthly facilities
                  charge will be billed, in addition to all other applicable
                  charges shown above, as determined in the service contract
                  based upon the Company's cost of CT and PT ownership,
                  maintenance and operation.

         DETERMINATION OF KW

         The kW used for billing purposes shall be the greater of:

            1.    The kW used for billing purposes shall be the average kW
                  supplied during the 15minute period (or other period as
                  specified by individual customer's contract) of maximum use
                  during the month, as determined from readings of the delivery
                  meter.

            2.    The minimum kW specified in the agreement for service or
                  individual customer contract.

                           (CONTINUED ON REVERSE SIDE)

<PAGE>
                                                                         DA-GS10
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 2

         B. MINIMUM

         $2,430.00 per month plus $1.74 per kW per month.

         ADJUSTMENTS

            1.    When Metering, Meter Reading or Consolidated Billing are
                  provided by the Customer's ESP, the monthly bill will be
                  credited as follows:

                      Meter         $ 55.00 per month
                      Meter Reading $  0.30 per month
                      Billing       $  0.30 per month

            2.    The monthly bill is also subject to the applicable
                  proportionate part of any taxes, or governmental impositions
                  which are or may in the future be assessed on the basis of
                  gross revenues of the Company and/or the price or revenue from
                  the electric service sold and/or the volume of energy
                  delivered or purchased for sale and/or sold hereunder.

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customers served under this rate schedule are responsible for acquiring
their own generation and any other required competitively supplied services from
an ESP. T he Company will provide and bill its transmission and ancillary
services on rates approved by the Federal Energy Regulatory Commission to the
Scheduling Coordinator who provides transmission service to the Customer's ESP.
The Customer's ESP must submit a Direct Access Service Request pursuant to the
terms and conditions in Schedule #10.

ON-SITE GENERATION TERMS AND CONDITIONS

         Customers served under this rate schedule who have on-site generation
connected to the Company's electrical delivery grid shall enter into an
Agreement for Interconnection with the Company which shall establish all
pertinent details related to interconnection and other required service
standards. The Customer does not have the option to sell power and energy to the
Company under this tariff.

CONTRACT PERIOD

         For service locations in:

            a)    Isolated Areas: Ten (10) years, or longer, at Company's
                  option, with standard seven (7) year termination period.

            b)    Other Areas: Three (3) years, or longer, at Company's option.

TERMS AND CONDITIONS

         This rate schedule is subject to Company's Terms and Conditions for
Standard Offer and Direct Access Service (Schedule #1) and the Company's
Schedule #10. These schedules have provisions that may affect customer's monthly
bill.
<PAGE>
                                                                       EXHIBIT A
                                                                         5/13/99
                                                                         DA-GS11
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                    A.C.C. No. XXXX
Phoenix, Arizona                                  Tariff or Schedule No. DA-GS11
Filed by:  Alan Propper                           Original Tariff
Title:  Director, Pricing and Regulation          Effective:  XXX XX, 1999

                                  DIRECT ACCESS
                                 RALSTON PURINA

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company at all points where facilities of adequate
capacity and the required phase and suitable voltage are adjacent to the
premises served.

APPLICATION

         This rate schedule is applicable only to Ralston Purina (Site
#863970289) when it receives electric energy on a direct access basis from any
certificated Electric Service Provider (ESP) as defined in A.A.C. R14-2-1603.
Service must be supplied as specified by individual customer contract and the
Company's Schedule #4 (Totalized Metering of Multiple Service Entrance Sections
At a Single Premise for Standard Offer and Direct Access Service).

         This rate schedule is not applicable to resale service.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10).

TYPE OF SERVICE

         Service shall be three phase, 60 Hertz, at 12.5 kV.

METERING REQUIREMENTS

         Customer shall comply with the terms and conditions for hourly metering
specified in Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

      A.    RATE

                          Basic                                  Competitive
                         Delivery                     System     Transition
                         Service     Distribution    Benefits      Charge
                         -------     ------------    --------      ------
              $/month   $2,430.00

              per kW                    $2.58                       $1.86

              per kWh                  $0.00732      $0.00115


                  DETERMINATION OF KW

                  The kW used for billing purposes shall be the greater of:

                  1.    The kW used for billing purposes shall be the average kW
                        supplied during the 15minute period (or other period as
                        specified by individual customer's contract) of maximum
                        use during the month, as determined from readings of the
                        delivery meter.

                  2.    The minimum kW specified in the agreement for service or
                        individual customer contract.

      B.    MINIMUM

         $2,430.00 per month plus $1.74 per kW per month.

      ADJUSTMENTS

      1.    When Metering, Meter Reading or Consolidated Billing are provided by
            the Customer's ESP, the monthly bill will be credited as follows:
                      Meter         $ 55.00 per month
                      Meter Reading $  0.30 per month
                      Billing       $  0.30 per month

      2.    The monthly bill is also subject to the applicable proportionate
            part of any taxes, or governmental impositions which are or may in
            the future be assessed on the basis of gross revenues of the Company
            and/or the price or revenue from the electric service sold and/or
            the volume of energy delivered or purchased for sale and/or sold
            hereunder.

                           (CONTINUED ON REVERSE SIDE)
<PAGE>
                                                                         DA-GS11
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 2

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customer is responsible for acquiring its own generation and any other
required competitively supplied services from an ESP. T he Company will provide
and bill its transmission and ancillary services on rates approved by the
Federal Energy Regulatory Commission to the Scheduling Coordinator who provides
transmission service to the Customer's ESP. The Customer's ESP must submit a
Direct Access Service Request pursuant to the terms and conditions in Schedule
#10.

ON-SITE GENERATION TERMS AND CONDITIONS

         If Customer has on-site generation connected to the Company's
electrical delivery grid, it shall enter into an Agreement for Interconnection
with the Company which shall establish all pertinent details related to
interconnection and other required service standards. The Customer does not have
the option to sell power and energy to the Company under this tariff.

TERMS AND CONDITIONS

         This rate schedule is subject to Company's Terms and Conditions for
Standard Offer and Direct Access Service (Schedule #1) and the Company's
Schedule #10. These schedules have provisions that may affect customer's monthly
bill.
<PAGE>
                                                                       EXHIBIT A
                                                                         5/13/99
                                                                         DA-GS12
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                    A.C.C. No. XXXX
Phoenix, Arizona                                  Tariff or Schedule No. DA-GS12
Filed by:  Alan Propper                           Original Tariff
Title:  Director, Pricing and Regulation          Effective:  XXX  XX, 1999

                                  DIRECT ACCESS
                                   BHP COPPER

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company at all points where facilities of adequate
capacity and the required phase and suitable voltage are adjacent to the
premises served.

APPLICATION

         This rate schedule is applicable only to BHP Copper (Site #774932285)
when it receives electric energy on a direct access basis from any certificated
Electric Service Provider (ESP) as defined in A.A.C. R14-2-1603. Service must be
supplied as specified by individual customer contract and the Company's Schedule
#4 (Totalized Metering of Multiple Service Entrance Sections At a Single Premise
for Standard Offer and Direct Access Service).

         This rate schedule is not applicable to resale service.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10).

TYPE OF SERVICE

         Service shall be three phase, 60 Hertz, at 12.5 kV or higher.

METERING REQUIREMENTS

         Customer shall comply with the terms and conditions for hourly metering
specified in Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

         A. RATE


                 Basic    Distribution    Distribution               Competitive
               Delivery   at Primary    at Transmission   System     Transition
                Service     Voltage         Voltage       Benefits     Charge
                -------     -------         -------       --------     ------

     $/month   $2,430.00

     per kW                  $2.35           $1.22                      $1.54

     per kWh               $0.00665        $0.00346       $0.00115


            PRIMARY AND TRANSMISSION LEVEL SERVICE:

                  Pursuant to A.A.C. R14-2-1612.K.11, the Company shall retain
                  ownership of Current Transformers (CT's) and Potential
                  Transformers (PT's) for those customers taking service at
                  voltage levels of more than 25 kV. For customers whose
                  metering services are provided by an ESP, a monthly facilities
                  charge will be billed, in addition to all other applicable
                  charges shown above, as determined in the service contract
                  based upon the Company's cost of CT and PT ownership,
                  maintenance and operation.

            DETERMINATION OF KW

                  The kW used for billing purposes shall be the greater of:

            1.    The kW used for billing purposes shall be the average kW
                  supplied during the 30minute period (or other period as
                  specified by individual customer's contract) of maximum use
                  during the month, as determined from readings of the delivery
                  meter.

            2.    The minimum kW specified in the agreement for service or
                  individual customer contract.

         B. MINIMUM

            $2,430.00 per month plus $1.74 per kW per month.

                           (CONTINUED ON REVERSE SIDE)
<PAGE>
                                                                         DA-GS12
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 2

            ADJUSTMENTS

            1.    When Metering, Meter Reading or Consolidated Billing are
                  provided by the Customer's ESP, the monthly bill will be
                  credited as follows:

                      Meter         $ 55.00 per month
                      Meter Reading $  0.30 per month
                      Billing       $  0.30 per month

            2.    The monthly bill is also subject to the applicable
                  proportionate part of any taxes, or governmental impositions
                  which are or may in the future be assessed on the basis of
                  gross revenues of the Company and/or the price or revenue from
                  the electric service sold and/or the volume of energy
                  delivered or purchased for sale and/or sold hereunder.

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customer is responsible for acquiring its own generation and any other
required competitively supplied services from an ESP. T he Company will provide
and bill its transmission and ancillary services on rates approved by the
Federal Energy Regulatory Commission to the Scheduling Coordinator who provides
transmission service to the Customer's ESP. The Customer's ESP must submit a
Direct Access Service Request pursuant to the terms and conditions in Schedule
#10.

ON-SITE GENERATION TERMS AND CONDITIONS

         If Customer has on-site generation connected to the Company's
electrical delivery grid, it shall enter into an Agreement for Interconnection
with the Company which shall establish all pertinent details related to
interconnection and other required service standards. The Customer does not have
the option to sell power and energy to the Company under this tariff.

TERMS AND CONDITIONS

         This rate schedule is subject to Company's Terms and Conditions for
Standard Offer and Direct Access Service (Schedule #1) and the Company's
Schedule #10. These schedules have provisions that may affect customer's monthly
bill.
<PAGE>
                                                                       EXHIBIT A
                                                                         5/13/99
                                                                         DA-GS13
                             ELECTRIC DELIVERY RATES


ARIZONA PUBLIC SERVICE COMPANY                    A.C.C. No. XXXX
Phoenix, Arizona                                  Tariff or Schedule No. DA-GS13
Filed by:  Alan Propper                           Original Tariff
Title:  Director, Pricing and Regulation          Effective:  XXX  XX, 1999

                                  DIRECT ACCESS
                                  CYPRUS BAGDAD

AVAILABILITY

         This rate schedule is available in all certificated retail delivery
service territory served by Company at all points where facilities of adequate
capacity and the required phase and suitable voltage are adjacent to the
premises served.

APPLICATION

         This rate schedule is applicable only to Cyprus Bagdad (Site
#120932284) when it receives electric energy on a direct access basis from any
certificated Electric Service Provider (ESP) as defined in A.A.C. R14-2-1603.
Service must be supplied as specified by individual customer contract and the
Company's Schedule #4 (Totalized Metering of Multiple Service Entrance Sections
At a Single Premise for Standard Offer and Direct Access Service).

         This rate schedule is not applicable to resale service.

         This rate schedule shall become effective as defined in Company's Terms
and Conditions for Direct Access (Schedule #10).

TYPE OF SERVICE

         Service shall be three phase, 60 Hertz, at 115 kV or higher.

METERING REQUIREMENTS

         Customer shall comply with the terms and conditions for hourly metering
specified in Schedule #10.

MONTHLY BILL

         The monthly bill shall be the greater of the amount computed under A.
or B. below, including the applicable Adjustments.

         A. RATE

                      Basic                                 Competitive
                    Delivery                      System    Transition
                     Service     Distribution    Benefits     Charge
                     -------     ------------    --------     ------

          $/month   $2,430.00

          per kW                    $1.05                      $1.34

          per kWh                 $0.00298       $0.00115


            PRIMARY AND TRANSMISSION LEVEL SERVICE:

                  Pursuant to A.A.C. R14-2-1612.K.11, the Company shall retain
                  ownership of Current Transformers (CT's) and Potential
                  Transformers (PT's) for those customers taking service at
                  voltage levels of more than 25 kV. For customers whose
                  metering services are provided by an ESP, a monthly facilities
                  charge will be billed, in addition to all other applicable
                  charges shown above, as determined in the service contract
                  based upon the Company's cost of CT and PT ownership,
                  maintenance and operation.

            DETERMINATION OF KW

            The kW used for billing purposes shall be the greater of:

            1.    The kW used for billing purposes shall be the average kW
                  supplied during the 30minute period (or other period as
                  specified by individual customer's contract) of maximum use
                  during the month, as determined from readings of the delivery
                  meter.

            2.    The minimum kW specified in the agreement for service or
                  individual customer contract.

         B. MINIMUM

         $2,430.00 per month plus $1.74 per kW per month, until June 30, 2004
when this minimum will no longer be applicable.

                           (CONTINUED ON REVERSE SIDE)
<PAGE>
                                                                         DA-GS13
                                                                 A.C.C. No. XXXX
                                                                     Page 2 of 2

            ADJUSTMENTS

            1.    When Metering, Meter Reading or Consolidated Billing are
                  provided by the Customer's ESP, the monthly bill will be
                  credited as follows:

                      Meter         $ 55.00 per month
                      Meter Reading $  0.30 per month
                      Billing       $  0.30 per month

            2.    The monthly bill is also subject to the applicable
                  proportionate part of any taxes, or governmental impositions
                  which are or may in the future be assessed on the basis of
                  gross revenues of the Company and/or the price or revenue from
                  the electric service sold and/or the volume of energy
                  delivered or purchased for sale and/or sold hereunder.

SERVICES ACQUIRED FROM CERTIFICATED ELECTRIC SERVICE PROVIDERS

         Customer is responsible for acquiring its own generation and any other
required competitively supplied services from an ESP. T he Company will provide
and bill its transmission and ancillary services on rates approved by the
Federal Energy Regulatory Commission to the Scheduling Coordinator who provides
transmission service to the Customer's ESP. The Customer's ESP must submit a
Direct Access Service Request pursuant to the terms and conditions in Schedule
#10.

ON-SITE GENERATION TERMS AND CONDITIONS

         If Customer has on-site generation connected to the Company's
electrical delivery grid, it shall enter into an Agreement for Interconnection
with the Company which shall establish all pertinent details related to
interconnection and other required service standards. The Customer does not have
the option to sell power and energy to the Company under this tariff.

TERMS AND CONDITIONS

         This rate schedule is subject to Company's Terms and Conditions for
Standard Offer and Direct Access Service (Schedule #1) and the Company's
Schedule #10. These schedules have provisions that may affect customer's monthly
bill.
<PAGE>
ARIZONA PUBLIC SERVICE COMPANY                                        Exhibit A
Competitive Transition Charges                                        5/13/99
By Direct Access Rate Classes                                         Schedule A
<TABLE>
<CAPTION>
Line                                           Competition Transition Charges Effective January 1 of
- ----                                        ------------------------------------------------------------
 #        Direct Access Rate Class          1999       2000        2001       2002       2003       2004
- ----      ------------------------          ----       ----        ----       ----       ----       ----
<S>                                      <C>        <C>        <C>        <C>        <C>        <C>
 1   Residential, DA-R1 (per kWh)          $0.0093    $0.0084    $0.0063    $0.0056    $0.0050    $0.0036
 2   Under 3 mW, DA-GS1, (per kW/mo.)      $  2.43    $  2.20    $  1.66    $  1.46    $  1.30    $  0.94
 3   3 mW and Above, DA-GS10 (per kW/mo.)  $  2.82    $  2.55    $  1.89    $  1.72    $  1.51    $  1.09
 4   BHP Copper (per kW/mo.)               $  1.54    $  1.53    $  1.06    $  0.95    $  0.83    $  0.61
 5   Cyprus Copper (per kW/mo.)            $  1.34    $  1.46    $  1.05    $  0.94    $  0.82    $  0.61
 6   Ralston Purina (per kW/mo.)           $  1.86    $  1.98    $  1.50    $  1.34    $  1.18    $  0.87

 7   Average Retail (per kWh)              $0.0067    $0.0061    $0.0054    $0.0048    $0.0043    $0.0031
</TABLE>

Charges are based upon recovery of $350 million NPV derived from APS' Compliance
Filing of 8/21/98 as adjusted to synchronize Direct Access and Standard Offer
revenue decreases.
<PAGE>
ARIZONA PUBLIC SERVICE COMPANY                                        Exhibit A
Distribution Charges                                                  5/13/99
By Direct Access Rate Classes                                         Schedule B
<TABLE>
<CAPTION>
                                                                   Distribution Charges Effective January 1 of
 Line                                                     ------------------------------------------------------------
  #           Direct Access Rate Class                    1999       2000       2001      2002        2003      2004a/
 ----         ------------------------                    ----       ----       ----      ----        ----      ------
<S>                                                     <C>        <C>        <C>        <C>        <C>        <C>
       RESIDENTIAL, DA-R1
  1           Summer per kWh                            $0.04158   $0.04041   $0.03934   $0.03837   $0.03748   $0.03689
  2           Winter per kWh                            $0.03518   $0.03419   $0.03329   $0.03247   $0.03172   $0.03122

       DA-GS1 (UNDER 3 MW)
         Summer Rates
  3        per kW for all kW over 5                     $0.721     $0.691     $  0.663   $  0.638    $ 0.615   $  0.600
  4        per kWh for the first 2,500 kWh              $0.04255   $0.04075   $0.03912   $0.03763   $0.03627   $0.03537
  5        per kWh for the next 100 kWh per kW over 5   $0.04255   $0.04075   $0.03912   $0.03763   $0.03627   $0.03537
  6        per kWh for the next 42,000 kWh              $0.02901   $0.02779   $0.02667   $0.02565   $0.02473   $0.02411
  7        per kWh for all additional kWh               $0.01811   $0.01735   $0.01665   $0.01602   $0.01544   $0.01506
         Winter Rates
  8        per kW for all kW over 5                     $0.652     $  0.624   $   0.599  $  0.576    $ 0.555   $  0.541
  9        per kWh for the first 2,500 kWh              $0.03827   $0.03666   $0.03519   $0.03385   $0.03263   $0.03182
  10       per kWh for the next 100 kWh per kW over 5   $0.03827   $0.03666   $0.03519   $0.03385   $0.03263   $0.03182
  11       per kWh for the next 42,000 kWh              $0.02600   $0.02490   $0.02390   $0.02299   $0.02216   $0.02161
  12       per kWh for all additional kWh               $0.01614   $0.01546   $0.01484   $0.01427   $0.01376   $0.01342
         Voltage Discounts
  13       Primary Voltage                                  11.6%      12.1%      12.6%      13.1%      13.6%      13.9%
  14       Transmission Voltage                             52.6%      54.9%      57.2%      59.5%      61.7%      63.3%

       DA-GS10 (3 MW AND ABOVE)
  15       per kW                                       $   3.53   $   3.33   $   3.15   $   2.98   $   2.83   $   2.73
  16       per kWh                                      $0.00999   $0.00943   $0.00892   $0.00845   $0.00802   $0.00774
          Voltage Discounts
  17       Primary Voltage Discount                          4.8%       5.1%       5.3%       5.6%       5.9%       6.2%
  18       Transmission Voltage Discount                    36.7%      38.9%      41.1%      43.4%      45.8%      47.4%

       DA-GS11 (RALSTON PURINA)
  19       per kW                                       $   2.58   $   2.71   $   2.57   $   2.44   $   2.32   $   2.25
  20       per kWh                                      $0.00732   $0.00767   $0.00727   $0.00691   $0.00657   $0.00635

       DA-GS12 (BHP COPPER)
  21      Primary Voltage Delivery  per kW              $   2.35   $   2.30   $   2.16   $   2.07   $   1.99   $   1.93
  22                                per kWh             $0.00665   $0.00651   $0.00611   $0.00585   $0.00561   $0.00546
  23      Transmission Voltage Delivery  per kW         $   1.22   $   1.17   $   1.03   $   0.94   $   0.85   $   0.80
  24                                     per kWh        $0.00346   $0.00332   $0.00292   $0.00266   $0.00242   $0.00227

       DA-GS13 (CYPRUS BAGDAD)
  25          per kW                                    $   1.05   $   1.21   $   1.03   $   0.94   $   0.85   $   0.80
  26          per kWh                                   $0.00297   $0.00343   $0.00292   $0.00266   $0.00242   $0.00227
</TABLE>


a/    Transmission voltage customers will not pay Distribution Charges after
      June 30, 2004
<PAGE>
                                                                      Exhibit A
                                                                      5/14/99
                                                                      Schedule C

                         ARIZONA PUBLIC SERVICE COMPANY
                     Regulatory Asset Amortization Schedule
                             (Millions of Dollars)


                                                      1/1 - 6/30
   1999       2000       2001       2002      2003      2004 1/       Total 2/
   ----       ----       ----       ----      ----      -------       --------

   164        158         145       115        86         18             686



1/    Amortization ends 6/30/2004

2/    Includes the disallowance from Section 3.3
<PAGE>
                                                                   1
             Annual ACC Jurisdictional Sales of Delivered kWh or kW
                 X % then eligible for access x Applicable CTC
                                       2                   3
                     (cents/kWh or $/kW ) = Annual Recovery

1999    Residential                                   20                 .93
        General Service less than 3MW                 20                2.43
        General Service greater than 3MW              20                2.82
        BHP Copper                                    20                1.54
        Cyprus Copper                                 20                1.34
        Ralston Purina                                20                1.86

2000    Residential                                   20                 .84
        General Service less than 3MW                 20                2.20
        General Service greater than 3MW              20                2.55
        BHP Copper                                    20                1.53
        Cyprus Copper                                 20                1.46
        Ralston Purina                                20                1.98

2001    Residential                                   100                .63
        General Service less than 3MW                 100               1.66
        General Service greater than 3MW              100               1.89
        BHP Copper                                    100               1.06
        Cyprus Copper                                 100               1.05
        Ralston Purina                                100               1.50

2002    Residential                                   100                .56
        General Service less than 3MW                 100               1.46
        General Service greater than 3MW              100               1.72
        BHP Copper                                    100                .95
        Cyprus Copper                                 100                .94
        Ralston Purina                                100               1.34

2003    Residential                                   100                .50
        General Service less than 3MW                 100               1.30
        General Service greater than 3MW              100               1.51
        BHP Copper                                    100                .83
        Cyprus Copper                                 100                .82
        Ralston Purina                                100               1.18

2004    Residential                                   100                .36
        General Service less than 3MW                 100                .94
        General Service greater than 3MW              100               1.09
        BHP Copper                                    100                .61
        Cyprus Copper                                 100                .61
        Ralston Purina                                100                .87

- ----------
1     This formula assumes no change in APS' distribution service territory. In
      the event of any material change (e.g. by purchase, sale, expansion,
      condemnation, etc.) the formula will be adjusted such that APS receives
      the same opportunity to recover the agreed upon level of costs.

2     General Service unmetered loads will have a demand calculated for CTC
      purposes based on contract energy.

3     At the end of 2004 the net present value will be calculated to compare to
      the $350 million.
<PAGE>
                                                                          5/7/99

                                    EXHIBIT C



Generation assets include, but are not limited to, APS' interest in the
following generating stations:

         Palo Verde
         Four Corners
         Navajo
         Cholla
         Saguaro
         Ocotillo
         West Phoenix
         Yucca
         Douglas
         Childs
         Irving

Including allocated common and general plant, support assets, associated land,
fuel supplies and contracts, etc. Generation assets will not include facilities
included in APS' FERC transmission rates.
<PAGE>
                                    EXHIBIT D
                             AFFILIATE RULES WAIVERS


R14-2-801(5) and R14-2-803, such that the term "reorganization" does not
include, and no Commission approval is required for, corporate restructuring
that does not directly involve the utility distribution company ("UDC") in the
holding company. For example, the holding company may reorganize, form, buy or
sell non-UDC affiliates, acquire or divest interests in non-UDC affiliates,
etc., without Commission approval.

R14-2-804(A)

R14-2-805(A) shall apply only to the UDC

R14-2-805(A)(2)

R14-2-805(A)(6)

R14-2-805(A)(9), (10), and (11)

                       RECISION OF PRIOR COMMISSION ORDERS

Section X.C of the "Cogeneration and Small Power Production Policy" attached to
Decision No. 52345 (July 27, 1981) regarding reporting requirements for
cogeneration information.

Decision No. 55118 (July 24, 1986) - Page 15, Lines 5-1/2 through 13-1/2;
Finding of Fact No. 24 relating to reporting requirements under the abolished
PPFAC.

Decision No. 55818 (December 14, 1987) in its entirety. This decision related to
APS Schedule 9 (Industrial Development Rate) which was terminated by the
Commission in Decision No. 59329 (October 11, 1995).

9th and 10th Ordering Paragraphs of Decision No. 56450 (April 13, 1989)
regarding reporting requirements under the abolished PPFAC.
<PAGE>
                                              DOCKET NO. E-01345A-98-0473 ET AL.

                                  ATTACHMENT 2

                         ARIZONA PUBLIC SERVICE COMPANY

                  Informational Unbundling for Standard Offer
                          Proposed Standard Offer Bill

       Sample Summer Bill on Rate E-12 at the Proposed 7/1/99 Rate Level
                    1.5% Overall Residential Class Decrease
           (1.68% decrease in energy charges from 9/1/98 Rate Level)

            The following information is proposed to be shown on the
                            customer's monthly bill:

PAGE 1, STANDARD OFFER BILL CALCULATION:

Your total energy usage this month is:                 991 kWh


Basic Service Charge                                   $  7.50
Charge for kWh used                                     100.09
Regulatory Assessment                                     0.20
Sales Tax                                                 7.06
                                                       -------
                                        TOTAL          $114.85

- --------------------------------------------------------------------------------

PAGE 2, INFORMATIONAL UNBUNDLING:

Your total energy usage for this month is:             991 kWh
Your Standard Offer Bill is (see page 1):                        $114.85

IF YOU CHOOSE TO RECEIVE COMPETITIVE SERVICES FROM
AN ELECTRIC SERVICE PROVIDER, YOUR APS BILL ON
RATE DA-R1 FOR DELIVERY SERVICE WOULD INCLUDE:

          Metering Service:                        $ 1.30
          Meter Reading Service:                     0.30
          Billing Service:                           0.30
          Distribution Service:                     49.30
          System Benefits:                           1.14
          Competitive Transition Charge:             9.22
          Regulatory Assessment:                     0.12
          Sales Tax:                                 4.04
                                                   ------
     TOTAL CHARGES FOR APS DELIVERY SERVICE ONLY:                $ 65.72

          Transmission and Ancillary Services
            billed to your Electric Service
            Provider:                                            $  5.09
          Generation Services:                                   $ 44.04
                                                                 -------

     Shopping Credit to purchase competitively                   $ 49.13  or,
     supplied Generation and Transmission Service,                  4.96  cents/
     including any applicable taxes and regulatory                        kWh
     assessments

                    BEFORE THE ARIZONA CORPORATION COMMISSION


CARL J. KUNASEK
     CHAIRMAN
JIM IRVIN
     COMMISSIONER
WILLIAM A. MUNDELL
     COMMISSIONER

IN THE MATTER OF COMPETITION IN THE          DOCKET NO. RE-00000C-94-0165
PROVISION OF ELECTRIC SERVICES
THROUGHOUT THE STATE OF ARIZONA.             DECISION NO. 61969

                                             OPINION AND ORDER

DATES OF PUBLIC COMMENT HEARINGS:            June 14, 17, 21, and 23, 1999

PLACES OF HEARINGS:                          Phoenix and Tucson, Arizona

PRESIDING OFFICERS:                          Jane Rodda and Teena Wolfe

IN ATTENDANCE:                               Carl J. Kunasek, Chairman
                                             Jim Irvin, Commissioner
                                             William A. Mundell, Commissioner

APPEARANCES:                                 Mr. Paul A. Bullis, Chief Counsel,
                                             and Ms. Janet Wagner, Staff
                                             Attorney, Legal Division, on behalf
                                             of the Utilities Division of the
                                             Arizona Corporation Commission.

BY THE COMMISSION:

     On December  26,  1996,  in Decision  No.  59943,  the Arizona  Corporation
Commission  ("Commission")  adopted  rules which  provided the framework for the
introduction of retail electric competition in Arizona. These rules are codified
at A.A.C.  R14-2-1601 et seq. ("Rules" or "Electric  Competition Rules").  Under
the Rules adopted in December 1996,  competition in the retail electric industry
was to be phased-in beginning in January 1999.

     The Commission  adopted certain  modifications to the Electric  Competition
Rules on an  emergency  basis on August 10,  1998,  in Decision  No.  61071 (the
"Emergency  Rules"). On December 11, 1998, in Decision No. 61272, the Commission
adopted the  Emergency  Rules on a permanent  basis.  On January 11,  1999,  the
Commission issued Decision No. 61311 which stayed

                                        1                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

the  effectiveness of the Rules and related  Decisions,  and ordered the Hearing
Division to begin consideration of further comment and actions in the Docket. On
April  23,  1999,  the  Commission  issued  Decision  No.  61634,  in which  the
Commission  adopted  modifications to the Electric  Competition  Rules ("Revised
Rules").

     The Revised Rules were published in the Arizona Administrative  Register on
May 14, 1999. By Procedural Order dated April 21, 1999,  public comment sessions
were  scheduled in Phoenix on June 14, and 23,  1999,  and in Tucson on June 17,
and 21,  1999.  The April 21,  1999  Procedural  Order also  ordered  interested
parties to file  written  comments  to the  Revised  Rules no later than May 14,
1999,  and to file  responsive  comments  no  later  than  June 4,  1999.  After
consideration  of the filed written  comments and oral comments  received in the
public comment hearings, the Hearing Division recommends the modification of the
Revised Rules as set forth in Appendix A ("Proposed Modifications").

     The Proposed  Modifications  are not substantive.  Adoption of the Proposed
Modifications  will  allow the  Commission  to more  effectively  implement  the
restructuring  of the retail  electric  market by  providing  stakeholders  with
details of the structure and process of the  introduction  of  competition  into
Arizona's electric industry.

     The Proposed Modifications include the following provisions:

     The modifications to R14-2-203 and -209 are clarifications  necessitated to
conform to the revisions to Article 16 and to clarify who pays charges for meter
rereads, respectively.

     The modifications to R14-2-1601  provide  definitions for "Aggregation" and
"Self-Aggregation",  "Ancillary  Services"  and "Public Power Entity" which were
needed to clarify terms utilized in the Revised Rules. The definition of Utility
Distribution Company ("UDC") was amended to reinstate the word "constructs".

     R14-2-1602 is not modified.

     The  modification of R14-2-1603  clarifies that  distribution  cooperatives
that provide Competitive  Services within their distribution service territories
do not need to apply for a Certificate  of Convenience  and Necessity  ("CC&N"),
and clarifies that applicants affiliated with an Affected

                                        2                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

Utility must demonstrate that they have a Commission-approved Code of Conduct as
a requisite of certification.

     The  modifications  to R14-2-1604  clarify that small users are eligible to
aggregate their loads and are eligible to participate in the competitive  market
subject to the  limitations of the phase-in  period.  The proposed  modification
also  provides  that a  waiting  list of  residential  customers  interested  in
participating  in the  competitive  market  be made  available  to  certificated
Electric Service Providers upon request.

     The  modification of R14-2-1605  clarifies that  distribution  cooperatives
providing services within their service territories do not require a CC&N.

     The  modifications to R14-2-1606  define the term "open market" and further
delineate  the elements  that must be unbundled  in the Standard  Offer  Service
tariffs.

     There are no  proposed  modifications  to  R14-2-1607(Recovery  of Standard
Cost) or -1608 (System Benefits Charges).

     The  modification  to  R14-2-1609   clarifies  that  the  UDC  retains  the
obligation to assure adequate transmission import and distribution capability to
meet the needs of all distribution  customers within its service territory.  The
proposed  changes were based upon  parties'  comments that  additional  guidance
regarding a UDC's obligation concerning  transmission import capability would be
beneficial.  The  modifications  do not alter the obligation  established in the
Revised Rules.

     No change was proposed for R14-2-1610 concerning in-state reciprocity.

     In  R14-2-1611(C),  the word  "terms" is changed to  "provisions"  to avoid
confusion about the Commission's  obligation  concerning the  confidentiality of
special contracts.

     The modifications to R14-2-1612(C) add protections  contained in A.R.S. ss.
40-202 regarding the  authorization to switch electric  providers.  In addition,
Section  1612(I)  was  revised  to clarify  confusion  about the  timeframe  for
terminating  competitive  service and  returning  a customer  to Standard  Offer
Service.  Section 1612(K) was revised  slightly to provide that each competitive
point of delivery  shall be assigned a Universal  Node  Identifier  and that the
Load-Serving  Entity  developing  the  load  profile  determines  if a  load  is
predictable. Section 1612(N) was revised to provide the

                                        3                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

minimum elements that should appear on every bill.

     R14-2-1613  was modified to remove the word "and" from Section  1613(A) and
to correct the numbering of section 1613(B).

     There is no proposed change to R14-2-1614.

     The proposed  modifications to R14-2-1615 replace the reference to "meters"
in Section 1615(B) with "Meter Services and Meter Reading  Services" and replace
the  reference  to  service  territory  at the time of  these  rules  with  "its
distribution  service  territory"  in section  1615(C).  Also,  the reference in
Section 1615(C) to the generation cooperative is removed.

     The  modification  to R14-2-1616  clarifies that this section,  requiring a
Code of Conduct,  applies to Affected Utilities,  including  cooperatives,  that
plan to offer  Competitive  Services  through  an  affiliate  and also  provides
minimum  guidelines for the content of the required  Codes of Conduct.  Further,
the  modification  clarifies  that the Code of Conduct is subject to  Commission
approval after a hearing.

     The modifications to R14-2-1617 add language to Sections 1617(A) and (B) to
clarify  that  Load-Serving  Entities  providing  either  generation  service or
Standard Offer Service must prepare the consumer  information label, and correct
a typo in Section 1617(D).

                               * * * * * * * * * *

     Having  considered  the entire record herein and being fully advised in the
premises, the Commission finds, concludes, and orders that:

                                FINDINGS OF FACT

     1. Decision No. 59943 enacted R14-2-1601 through -1616, the Retail Electric
Competition Rules.

     2. Decision No. 61071 (August 10, 1998) adopted  certain  modifications  to
the Retail  Electric  Competition  Rules and  conforming  changes to  R14-2-203,
R14-2-204 and R14-2-208 through R14-2-211 on an emergency basis.

     3. Decision No. 61272  (December 11, 1998) adopted the Emergency Rules on a
permanent basis,  including Staff's  additional changes proposed on November 24,
1998.

                                        4                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     4. Decision No. 61311 stayed the  effectiveness  of the Emergency Rules and
related  Decisions,   and  ordered  the  Hearing  Division  to  conduct  further
proceedings in this Docket.

     5. In Decision No.  61634  (April 23,  1999),  the  Commission  adopted the
Revised  Rules,  which  revised  R14-2-201  through  -207,  -210  and  -212  and
R14-2-1601 through -1617.

     6. The Revised Rules and the Economic,  Small Business and Consumer  Impact
Statement  were sent to the  Secretary  of State and  published  in the  Arizona
Administrative Register on May 14, 1999.

     7.  Pursuant  to  Procedural  Order dated April 21,  1999,  public  comment
sessions on the Revised Rules were held in Phoenix on June 14, and 23, 1999, and
in Tucson on June 17 and 21, 1999, and interested parties filed written comments
to the Revised Rules by May 14, 1999, and filed  responsive  comments by June 4,
1999.

     8. After  consideration  of the filed  written  comments and oral  comments
received in the public comment  hearings,  the Hearing Division  recommended the
Proposed  Modifications  set forth in  Appendix  A, and  incorporated  herein by
reference.  The Proposed Modifications amend R14-2-203 and -209, and R14-2-1601,
- -1603 through -1606, -1609, -1611 through -1613, and -1615 through -1617.

     9. The Concise Explanatory Statement for the Proposed  Modifications is set
forth in Appendix B, attached hereto and incorporated herein by reference.

     10. We believe  that in the  interest of economic  efficiency,  transaction
processing  methods  used by  market  participants  should be  standardized  and
coordinated statewide,  and that Commission Staff, market participants,  and the
Residential  Utility Consumer Office should  participate in a process to achieve
the goal of consistent statewide  application of transaction  processing methods
by the time that the Arizona market is open to full retail electric competition.
To achieve this goal, a Process  Standardization  Working Group,  coordinated by
the Director,  Utilities Division or Director's designee,  should be formed; and
the Process Standardization Working Group should, as soon as practicable, submit
a Report to the Commission  containing  Standardized  Operating Procedures to be
used by all market  participants.  The Report should also contain any additional
Staff

                                        5                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

recommendations based on the Process  Standardization  Working Group's review of
transaction processing methods.

                               CONCLUSIONS OF LAW

     1. The Commission has the authority for the Proposed Modifications pursuant
to Article XV of the Arizona  Constitution  and A.R.S.  ss.ss.  40-202 , 40-203,
40-250,  40-321,  40-322,  40-331,  40-332,  40-336,  40-361, 40-365, 40-367 and
A.R.S. Title 40, generally.

     2.  Notice  of  rulemaking  and of the  hearing  was  given  in the  manner
prescribed by law.

     3. The Proposed Modifications are not substantive in nature.

     4. Adoption of the Proposed  Modifications is in the public  interest,  and
should be approved.

     5. The  Concise  Explanatory  Statement  set forth in  Appendix B should be
adopted.

     6. Formation of a Process Standardization Working Group and submission of a
Report as  outlined  in  Findings  of Fact No. 10 above  will  serve the  public
interest.

                                      ORDER

     IT IS THEREFORE  ORDERED that A.A.C.  R14-2-201 et seq. and  R14-2-1601  et
seq. as set forth in Appendix A and the Concise  Explanatory  Statement,  as set
forth in Appendix B are hereby adopted.

     IT IS FURTHER ORDERED that the Commission's Utilities Division shall submit
the adopted amended Rules A.A.C. R14-2-201 et seq. and R14-2-1601 et seq. to the
Office of the Secretary of State.

     IT IS FURTHER ORDERED that within thirty days of the effective date of this
Order,  a Process  Standardization  Working  Group shall be formed,  which shall
consist of Commission Staff,  market  participants,  and the Residential Utility
Consumer Office; and shall be coordinated by the Director, Utilities Division or
the Director's designee.

     IT IS FURTHER ORDERED that the Process  Standardization Working Group shall
meet as  necessary  to  review  transaction  processing  methods  used by market
participants, for the purpose of standardizing and coordinating those methods.

                                        6                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     IT IS  FURTHER  ORDERED  that on or before  June 15,  2000,  the  Director,
Utilities Division, or the Director's designee, shall file with the Commission a
Process  Standardization  Working Group Report, which shall contain Standardized
Operating Procedures to be used by all market participants.  The Report may also
contain additional Staff  recommendations  based on the Process  Standardization
Working Group's review of transaction processing methods.

     IT  IS  FURTHER   ORDERED  that  this  Decision   shall  become   effective
immediately.

                 BY ORDER OF THE ARIZONA CORPORATION COMMISSION.

Carl J. Kunasek                    Jim Irvin                  William A. Mundell
- --------------------------------------------------------------------------------
     CHAIRMAN                     COMMISSIONER                 COMMISSIONER

                                     IN WITNESS  WHEREOF,  I,  BRIAN C.  McNEIL,
                                     Executive    Secretary   of   the   Arizona
                                     Corporation  Commission,  have hereunto set
                                     my hand and caused the official seal of the
                                     Commission to be affixed at the Capitol, in
                                     the  City  of  Phoenix,   this  29th day of
                                     September, 1999.

                                     BRIAN C. McNEIL
                                     -------------------------------------------
                                     BRIAN C. McNEIL
                                     EXECUTIVE SECRETARY

DISSENT _________________
JR:dap

                                        7                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

SERVICE LIST FOR:                           ELECTRIC COMPETITION RULES
DOCKET NO.                                  RE-00000C-94-0165

Copies mailed to the Service List of RE-00000C-94-0165

Paul A. Bullis, Chief Counsel
LEGAL DIVISION
1200 W. Washington Street
Phoenix, Arizona 85007

Utilities Division Director
ARIZONA CORPORATION COMMISSION
1200 W. Washington Street
Phoenix, Arizona 85007

                                        8                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

                                   APPENDIX A
               TITLE 14. PUBLIC SERVICE CORPORATIONS; CORPORATIONS
                     AND ASSOCIATIONS; SECURITIES REGULATION
               CHAPTER 2. CORPORATION COMMISSION - FIXED UTILITIES

                          ARTICLE 2. ELECTRIC UTILITIES

R14-2-201.     Definitions - No Change

R14-2-202.     Certificate of Convenience and Necessity for electric  utilities;
               filing requirements on certain new plants - No Change

R14-2-203.     Establishment of service - Modified

R14-2-204.     Minimum customer information requirements - No Change

R14-2-205.     Master metering - No Change

R14-2-206.     Service lines and establishments - No Change

R14-2-207.     Line Extensions - No Change

R14-2-208.     Provision of service - No Change

R14-2-209      Meter reading - Modified

R14-2-210.     Billing and collection - No Change

R14-2-211      Termination of service - No Change

R14-2-212.     Administrative and hearing requirements - No Change

R14-2-213      Conservation - No Change

                     ARTICLE 16. RETAIL ELECTRIC COMPETITION

R14-2-1601.    Definitions - Modified

R14-2-1602.    Commencement of Competition - No Change

R14-2-1603.    Certificates of Convenience and Necessity - Modified

    Competitive Phases - Modified

                                        1                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

R14-2-1605.    Competitive Services - Modified

R14-2-1606.    Services Required To Be Made Available - Modified

R14-2-1607.    Recovery of Stranded Cost of Affected Utilities - No Change

R14-2-1608.    System Benefits Charges - No Change

R14-2-1609.    Transmission and Distribution Access - Modified

R14-2-1610.    In-state Reciprocity - No Change

R14-2-1611.    Rates - Modified

R14-2-1612.    Service  Quality,   Consumer  Protection,   Safety,  and  Billing
               Requirements - modified

R14-2-1613.    Reporting Requirements - Modified

R14-2-1614     Administrative Requirements - No Change

R14-2-1615     Separation of Monopoly and Competitive Services - Modified

R14-2-1616.    Code of Conduct - Modified

R14-2-1617     Disclosure of Information - Modified

                                        2                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

                          ARTICLE 2. ELECTRIC UTILITIES

R14-2-201.     DEFINITIONS - No change

R14-2-202.     CERTIFICATE OF CONVENIENCE AND NECESSITY FOR ELECTRIC  UTILITIES;
               FILING REQUIREMENTS ON CERTAIN NEW PLANTS - No change

R14-2-203.     ESTABLISHMENT OF SERVICE

A.   No change.

B.   No change.

C.   No change.

D.   Service establishments, re-establishments or reconnection charge

     1.   Each utility may make a charge as approved by the  Commission  for the
          establishment,  reestablishment,  or reconnection of utility services,
          including transfers between Electric Service Providers.

     2.   Should  service be  established  during a period  other  than  regular
          working hours at the customer's request,  the customer may be required
          to pay an  after-hour  charge for the  service  connection.  Where the
          utility  scheduling will not permit service  establishment on the same
          day requested, the customer can elect to pay the after-hour charge for
          establishment  that day or his service will be established on the next
          available normal working day.

     3.   For the purpose of this rule, the definition of service establishments
          are where the  customer's  facilities  are ready and acceptable to the
          utility and the utility  needs only to install a meter,  read a meter,
          or turn the service on.

     4.   Service  establishments  with an  Electric  Service  Provider  will be
          scheduled  for the next regular  meter read date if the direct  access
          service  request is provided  15 calendar  days prior to that date and
          appropriate metering equipment is in place. If a direct access service
          request  is made in less than 15 days prior to the next  regular  read
          date,  service will be established at the next regular meter read date
          thereafter. The utility may offer after-hours or earlier service for a
          fee.

                                        3                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

          This section shall not apply to the establishment of new service,  but
          is limited to a change of providers of existing electric service.

E.   No change.

R14-2-204.     MINIMUM CUSTOMER INFORMATION REQUIREMENTS - No change

R14-2-205.     MASTER METERING - No change

R14-2-206.     SERVICE LINES AND ESTABLISHMENTS - NO CHANGE

R14-2-207.     LINE EXTENSIONS - NO CHANGE

R14-2-208.     PROVISION OF SERVICE - NO CHANGE

R14-2-209      METER READING

A.   No change.

B.   No change.

C.   Meter rereads

     1.   Each utility or Meter Reading Service Provider shall at the request of
          a customer,  or the  customer's  Electric  Service  Provider,  Utility
          Distribution  Company  (as  defined in A.A.C.  R14-2-1602)  or billing
          entity reread that customer's  meter within 10 working days after such
          a request.

     2.   Any reread may be charged to the customer,  or the customer's Electric
          Service Provider,  Utility  Distribution Company (as defined in A.A.C.
          R14-2-1601) or billing entity making the request at a rate on file and
          approved by the Commission, provided that the original reading was not
          in error.

     3.   When a reading  is found to be in  error,  the  reread  shall be at no
          charge to the customer,  or the customer's  Electric Service Provider,
          Utility  Distribution  Company  (as defined in A.A.C.  R14-2-1601)  or
          billing entity.

D.   No change.

E.   No change.

F.   No change.

R14-2-210.     BILLING AND COLLECTION - No change

                                        4                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

R14-2-211      TERMINATION OF SERVICE - No change

R14-2-212.     ADMINISTRATIVE AND HEARING REQUIREMENTS - No change

R14-2-213      CONSERVATION - No change

ARTICLE 16. RETAIL ELECTRIC COMPETITION

R14-2-1601.    DEFINITIONS

In this Article, unless the context otherwise requires:

     1.   "Affected  Utilities" means the following public service  corporations
          providing  electric  service:  Tucson Electric Power Company,  Arizona
          Public Service Company,  Citizens Utilities Company,  Arizona Electric
          Power Cooperative, Trico Electric Cooperative,  Duncan Valley Electric
          Cooperative,  Graham  County  Electric  Cooperative,  Mohave  Electric
          Cooperative,  Sulphur Springs Valley Electric  Cooperative,  Navopache
          Electric  Cooperative,  Ajo Improvement Company, and Morenci Water and
          Electric Company.

     2.   "Aggregator"  means an Electric  Service Provider that, as part of its
          business, combines retail electric customers into a purchasing group.

     3.   "Aggregation  means  the  combination  and  consolidation  of loads of
          multiple customers.

     4.   "Ancillary  Services"  means those  services  designated  as ancillary
          services in Federal Energy Regulatory  Commission Order 888, including
          the services necessary to support the transmission of electricity from
          resource  to  load  while  maintaining   reliable   operation  of  the
          transmission system in accordance with good utility practice.

     5.   "Bundled  Service" means electric service provided as a package to the
          consumer   including  all  generation,   transmission,   distribution,
          ancillary and other  services  necessary to deliver and measure useful
          electric energy and power to consumers.

     6.   "Competition  Transition  Charge"  (CTC)  is  a  means  of  recovering
          Stranded Costs.

     7.   "Competitive  Services" means all aspects of retail  electric  service
          except those services

                                        5                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

          specifically   defined  as   "Noncompetitive   Services"  pursuant  to
          R14-2-1601(27)  or  noncompetitive  services as defined by the Federal
          Energy Regulatory Commission.

     8.   "Control  Area  Operator"  is the  operator of an  electric  system or
          systems, bounded by interconnection metering and telemetry, capable of
          controlling generation to maintain its interchange schedule with other
          such  systems  and   contributing  to  frequency   regulation  of  the
          interconnection.

     9.   "Consumer  Education"  is the  provision of impartial  information  to
          consumers about competition or Competitive and Noncompetitive Services
          and is distinct from advertising and marketing.

     10.  "Current Transformer" (CT) is an electrical device used in conjunction
          with an electric meter to provide a measurement of energy  consumption
          for metering purposes.

     11.  "Direct Access Service  Request" (DASR) means a form that contains all
          necessary  billing and  metering  information  to allow  customers  to
          switch electric service providers.  This form must be submitted to the
          Utility  Distribution  Company  by  the  customer's  Electric  Service
          Provider.

     12.  "Delinquent  Accounts" means customer  accounts with  outstanding past
          due payment obligations that remain unpaid after the due date.

     13.  "Distribution  Primary  Voltage"  is  voltage  as  defined  under  the
          Affected  Utility's Federal Energy  Regulatory  Commission (FERC) Open
          Access Transmission  Tariff,  except for Meter Service Providers,  for
          which  Distribution  Primary  Voltage is voltage at or above 600 volts
          (600V) through and including 25 kilovolts (25 kV).

     14.  "Distribution  Service"  means the delivery of electricity to a retail
          consumer through wires,  transformers,  and other devices that are not
          classified as transmission services subject to the jurisdiction of the
          Federal Energy Regulatory  Commission;  Distribution  Service excludes
          Metering  Service,  Meter Reading Service,  and billing and collection
          services, as those terms are used herein.

     15.  "Electronic  Data  Interchange"  (EDI)  is  the   computer-to-computer
          electronic exchange of business

                                        6                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

          documents using standard  formats which are recognized both nationally
          and internationally.

     16.  "Electric   Service   Provider"  (ESP)  means  a  company   supplying,
          marketing, or brokering at retail any Competitive Services pursuant to
          a Certificate  of  Convenience  and  Necessity.

     17.  "Electric Service Provider Service Acquisition  Agreement" or "Service
          Acquisition  Agreement"  means a contract  between an Electric Service
          Provider and a Utility Distribution Company to deliver power to retail
          end users or between an Electric  Service  Provider  and a  Scheduling
          Coordinator to schedule transmission service.

     18.  "Generation" means the production of electric power or contract rights
          to the receipt of wholesale electric power.

     19.  "Green  Pricing"  means  a  program  offered  by an  Electric  Service
          Provider where  customers  elect to pay a rate premium for electricity
          generated by renewable resources.

     20.  "Independent Scheduling Administrator" (ISA) is an entity, independent
          of   transmission   owning   organizations,   intended  to  facilitate
          nondiscriminatory  retail direct access using the transmission  system
          in Arizona.

     21.  "Independent  System  Operator"  (ISO) is an independent  organization
          whose objective is to provide  nondiscriminatory and open transmission
          access to the interconnected transmission grid under its jurisdiction,
          in accordance with the Federal Energy Regulatory Commission principles
          of independent system operation.

     22.  "Load Profiling" is a process of estimating a customer's hourly energy
          consumption based on measurements of similar customers.

     23.  "Load-Serving  Entity" means an Electric  Service  Provider,  Affected
          Utility or Utility  Distribution  Company,  excluding a Meter  Service
          Provider, and Meter Reading Service Provider.

     24.  "Meter Reading Service" means all functions  related to the collection
          and storage of consumption data.

     25.  "Meter  Reading  Service  Provider"  (MRSP) means an entity  providing
          Meter Reading Service, as

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                                                    DOCKET NO. RE-00000C-94-0165

          that  term  is  defined   herein  and  that  reads  meters,   performs
          validation,  editing,  and  estimation  on raw  meter  data to  create
          billing-ready meter data; translates billing-ready data to an approved
          format;  posts this data to a server for retrieval by billing  agents;
          manages  the server;  exchanges  data with  market  participants;  and
          stores meter data for problem resolution.

     26.  "Meter  Service  Provider"  (MSP) means an entity  providing  Metering
          Service, as that term is defined herein.

     27.  "Metering  and  Metering  Service"  means  all  functions  related  to
          measuring electricity consumption.

     28.  "Must-Run  Generating Units" are those local generating units that are
          required to run to maintain  distribution  system  reliability  and to
          meet load  requirements in times of congestion on certain  portions of
          the interconnected transmission grid.

     29.  "Noncompetitive  Services" means Distribution Service,  Standard Offer
          Service,   transmission  and  any  ancillary  services  deemed  to  be
          non-competitive by the Federal Energy Regulatory Commission,  Must-Run
          Generating  Units  services,  provision of customer  demand and energy
          data  by an  Affected  Utility  or  Utility  Distribution  Company  to
          Electric Service Providers,  and those aspects of Metering Service set
          forth in R14-2-1612(K).

     30.  "OASIS"  is Open  Access  Same-Time  Information  System,  which is an
          electronic  bulletin board where  transmission-related  information is
          posted for all interested parties to access via the Internet to enable
          parties to engage in transmission transactions.

     31.  "Operating Reserve" means the generation  capability above firm system
          demand  used  to  provide  for  regulation,  load  forecasting  error,
          equipment forced and scheduled  outages,  and local area protection to
          provide system reliability.

     32.  "Potential Transformer" (PT) is an electrical device used to step down
          primary voltages to 120V for metering purposes.

     33.  "Provider of Last Resort"  means a provider of Standard  Offer Service
          to customers within the

                                        8                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

          provider's certificated area whose annual usage is 100,000 kWh or less
          and who are not buying competitive services.

     34.  "Public Power Entity"  incorporates  by reference the  definition  set
          forth in A.R.S. ss. 30-801.16.

     35.  "Retail  Electric  Customer"  means the person or entity in whose name
          service is rendered.

     36.  "Scheduling  Coordinator"  means an entity that provides schedules for
          power  transactions over  transmission or distribution  systems to the
          party  responsible  for the operation and control of the  transmission
          grid, such as a Control Area Operator,  Arizona Independent Scheduling
          Administrator or Independent System Operator.

     37.  "Self-Aggregation"  is the  action of a retail  electric  customer  or
          group of customers  who combine  their own metered loads into a single
          purchase block.

     38.  "Standard Offer Service" means Bundled Service offered by the Affected
          Utility  or  Utility  Distribution  Company  to all  consumers  in the
          Affected Utility's or Utility Distribution Company's service territory
          at regulated  rates  including  metering,  meter reading,  billing and
          collection services, demand side management services including but not
          limited  to  time-of-use,   and  consumer  information  services.  All
          components of Standard Offer Service shall be deemed noncompetitive as
          long  as  those  components  are  provided  in a  bundled  transaction
          pursuant to R14-2-1606(A).

     39.  "Stranded Cost" includes:

          a.   The verifiable net difference between:

               i.   The net  original  cost of all  the  prudent  jurisdictional
                    assets and  obligations  necessary  to  furnish  electricity
                    (such as generating plants, purchased power contracts,  fuel
                    contracts, and regulatory assets),  acquired or entered into
                    prior to December 26, 1996, under traditional  regulation of
                    Affected Utilities; and

               ii.  The market  value of those assets and  obligations  directly
                    attributable to the  introduction of competition  under this
                    Article;

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                                                    DOCKET NO. RE-00000C-94-0165

          b.   Reasonable costs  necessarily  incurred by an Affected Utility to
               effectuate divestiture of its generation assets;

          c.   Reasonable  employee  severance and retraining costs necessitated
               by electric competition, where not otherwise provided; and

          d.   Other  transition  and  restructuring  costs as  approved  by the
               Commission  as  part  of the  Affected  Utility's  Stranded  Cost
               determination pursuant to R14-2-1607.

     40.  "System Benefits" means Commission-approved utility low income, demand
          side  management,  Consumer  Education,   environmental,   renewables,
          long-term  public benefit  research and  development  and nuclear fuel
          disposal and nuclear power plant decommissioning  programs,  and other
          programs that may be approved by the Commission from time to time.

     41.  "Transmission Primary Voltage" is voltage above 25 kV as it relates to
          metering transformers.

     42.  "Transmission  Service"  refers to the  transmission of electricity to
          retail electric customers or to electric  distribution  facilities and
          that is so classified by the Federal Energy Regulatory  Commission or,
          to  the  extent  permitted  by  law,  so  classified  by  the  Arizona
          Corporation Commission.

     43.  "Unbundled  Service"  means  electric  service  elements  provided and
          priced  separately,  including,  but  not  limited  to,  such  service
          elements  as   generation,   transmission,   distribution,   Must  Run
          Generation,  metering,  meter  reading,  billing  and  collection  and
          ancillary  services.  Unbundled Service may be sold to consumers or to
          other Electric Service Providers.

     44.  "Utility Distribution Company" (UDC) means the electric utility entity
          regulated by the Commission  that  operates,  constructs and maintains
          the  distribution  system  for the  delivery  of power to the end user
          point of delivery on the distribution system.

     45.  "Utility   Industry   Group"  (UIG)  refers  to  a  utility   industry
          association that establishes national standards for data formats.

     46.  "Universal  Node  Identifier" is a unique,  permanent,  identification
          number assigned to each service

                                       10                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

          delivery point.

R14-2-1602.    COMMENCEMENT OF COMPETITION - No change

R14-2-1603.    CERTIFICATES OF CONVENIENCE AND NECESSITY

A.   Any Electric  Service  Provider  intending to supply  Competitive  Services
     shall obtain a Certificate of Convenience and Necessity from the Commission
     pursuant  to this  Article.  An  Affected  Utility  need  not  apply  for a
     Certificate  of Convenience  and Necessity to continue to provide  electric
     service  in its  service  area  during the  transition  period set forth in
     R14-2-1604.   A  Utility  Distribution  Company  providing  Standard  Offer
     Service, or services authorized in R14-2-1615,  after January 1, 2001, need
     not  apply  for a  Certificate  of  Convenience  and  Necessity.  All other
     Affected Utility affiliates created in compliance with R14-2-1615(A)  shall
     be  required  to apply for  appropriate  Certificates  of  Convenience  and
     Necessity.

B.   Any company  desiring such a Certificate of Convenience and Necessity shall
     file with the Docket  Control  Center the  required  number of copies of an
     application. In support of the request for a Certificate of Convenience and
     Necessity, the following information must be provided:

     1.   A description of the electric  services which the applicant intends to
          offer;

     2.   The proper name and correct address of the applicant, and

          a.   The full name of the owner if a sole proprietorship,

          b.   The full name of each partner if a partnership,

          c.   A full list of officers and directors if a corporation, or

          d.   A full list of the members if a limited liability corporation;

     3.   A tariff for each service to be provided  that states the maximum rate
          and  terms and  conditions  that will  apply to the  provision  of the
          service;

     4.   A  description  of the  applicant's  technical  ability  to obtain and
          deliver  electricity if appropriate  and to provide any other proposed
          services;

     5.   Documentation of the financial  capability of the applicant to provide
          the proposed services,  including the most recent income statement and
          balance sheet, the most recent projected income

                                       11                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

          statement,   and  other  pertinent  financial   information.   Audited
          information shall be provided if available;

     6.   A  description  of the form of ownership  (for  example,  partnership,
          corporation);

     7.  {For an  applicant  which is an  affiliate  of an Affected  Utility,  a
          statement  of whether  the  Affected  Utility  has  complied  with the
          requirements   of  R14-2-1616,   including  the  Commission   Decision
          approving the Code of Conduct, where applicable; and}  [An explanation
          of how the  applicant  intends  to  comply  with the  requirements  of
          R14-2-1616,  or a request for waiver or  modification  thereof with an
          accompanying   justification   for  any  such   requested   waiver  or
          modification.]

     8.   Such other information as the Commission or the staff may request.

C.   No change.

D.   No change.

E.   No change.

F.   No change.

G.   No change.

H.   No change.

I.   No change.

J.   No change.

K.   No change.

R14-2-1604.    COMPETITIVE PHASES

A.   At the date established  pursuant to  R14-2-1602(A),  each Affected Utility
     shall make available at least 20% of its 1995 system retail peak demand for
     competitive  generation  supply  on a  first-come,  first-served  basis  as
     further described in this rule. First-come, first-served for the purpose of
     this rule,  shall be determined for  non-residential  customers by the date
     and time of an  Electric  Service  Provider's  filing  of a  Direct  Access
     Service Request with the Affected Utility or Utility Distribution  Company.
     The effective date of the Direct Access  Service  Request must be within 60
     days of the filing date of the Direct Access Service Request.

                                       12                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

     Residential   customer   selection   will  be  determined   under  approved
     residential phase-in programs as specified in R14-2-1604.

     1.   All Affected Utility customers with single premise non-coincident peak
          demand  load of 1 MW or  greater  will  be  eligible  for  competitive
          electric  services upon the  commencement  of  competition.  Customers
          meeting this  requirement  shall be eligible for competitive  services
          until at least 20% of the Affected  Utility's  1995 system peak demand
          is served by competition.

     2.   Any class of customer may aggregate into a minimum  combined load of 1
          MW or greater within an Affected  Utility's  service  territory and be
          eligible for competitive  electric services.  From the commencement of
          competition   pursuant  to  R14-2-1602   through  December  31,  2000,
          aggregation  of new  competitive  customers will be allowed until such
          time as at least 20% of the  Affected  Utility's  1995 peak  demand is
          served by competitors.

     3.   Affected   Utilities  shall  notify  customers   eligible  under  this
          subsection of the terms of the  subsection no later than 60 days prior
          to the start of competition within its service territory.

     4.   {Effective   January  1,  2001,   all   Affected   Utility   customers
          irrespective   of  size  will  be   eligible   for   Aggregation   and
          Self-Aggregation.    Aggregation   and   Self-Aggregation    customers
          purchasing  their  electricity and related  services at any time after
          the  effective  date of  these  rules  must do so from a  certificated
          Electric Service Provider as provided for in these rules.}

B.   As  part of the  minimum  20% of 1995  system  peak  demand  set  forth  in
     R14-2-1604(A),  each Affected Utility shall reserve a residential  phase-in
     program that  provides an  increasing  minimum  percentage  of  residential
     customers with access to  competitive  electric  services  according to the
     following schedule:

     1.   January 1, 1999           1 1/4%
          April 1, 1999             2 1/2%
          July 1, 1999              3 3/4%
          October 1, 1999           5%
          January 1, 2000           6 1/4%

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                                                    DOCKET NO. RE-00000C-94-0165

          April 1, 2000             7 1/2%
          July 1, 2000              8 3/4%
          October 1, 2000           10%

     2.   Access to the  residential  phase-in  program will be on a first-come,
          first-served  basis.  The Affected Utility shall create and maintain a
          waiting list to manage the residential  phase-in  program, {which list
          shall  promptly be made  available  to any  certificated  Load-Serving
          Electric Service Provider upon request.}

     3.   Residential  customers   participating  in  the  residential  phase-in
          program  shall be  permitted  to use load  profiling  to  satisfy  the
          requirements for hourly  consumption  data;  however,  they may choose
          other  metering  options  offered by their Electric  Service  Provider
          consistent with the Commission's rules on Metering.

     4.   If not already done,  each  Affected  Utility shall file a residential
          phase-in  program proposal to the Commission for approval by Director,
          Utilities Division by September 15, 1999. Interested parties will have
          until  September 30, 1999,  to comment on any proposal.  At a minimum,
          the  residential  phase-in  program  proposal  will include  specifics
          concerning the Affected Utility's proposed:

          a.   Process  for  customer   notification  of  residential   phase-in
               program;

          b.   Selection  and  tracking   mechanism   for  customers   based  on
               first-come, first-served method;

          c.   Customer notification process and other education and information
               services to be offered;

          d.   Load  Profiling   methodology   and  actual  load  profiles,   if
               available; and

          e.   Method for calculation of reserved load.

     5.   After the  commencement  of competition  pursuant to R15-2-1602,  each
          Affected  Utility shall file quarterly  residential  phase-in  program
          reports within 45 days of the end of each quarter. The 1st such report
          shall be due within 45 days of the 1st quarter  ending after the start
          of the phase-in of

                                       14                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

          competition for that Affected Utility. The final report due under this
          rule shall be due within 45 days of the quarter  ending  December  31,
          2002. As a minimum, these quarterly reports shall include:

          a.   The  number  of  customers  and the load  currently  enrolled  in
               residential phase-in program by Energy Service Provider;

          b.   The number of customers currently on the waiting list;

          c.   A description and examples of all customer education programs and
               other information  services  including the goals of the education
               program and a discussion  of the  effectiveness  of the programs;
               and

          d.   An overview of comments  and survey  results  from  participating
               residential customers.

     6.  {Aggregation or  Self-Aggregation  of residential  customers is allowed
          subject to the limitations of the phase-in percentages in this rule.}

C.   No change.

D.   No change.

E.   No change.

F.   No Change

R14-2-1605.    COMPETITIVE SERVICES

{Except as provided in  R14-2-1615(C)},  Competitive  Services  shall  require a
Certificate  of  Convenience   and  Necessity  and  a  tariff  as  described  in
R14-2-1603.   A  properly  certificated  Electric  Service  Provider  may  offer
Competitive  Services  under  bilateral or  multilateral  contracts  with retail
consumers.

R14-2-1606.    SERVICES REQUIRED TO BE MADE AVAILABLE

A.   No change.

B.   After  January  1, 2001,  power  purchased  by an  investor  owned  Utility
     Distribution Company {for Standard Offer Service shall be acquired from the
     competitive market through prudent, arm's-length transactions,  and with at
     least  fifty  percent  through a  competitive  bid  process.}  [to  provide
     Standard Offer Service shall be]

                                       15                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

     [acquired through the open market.]

C.   Standard Offer Tariffs

     1.   By July 1, 1999, or pursuant to  Commission  Order,  whichever  occurs
          first,  each Affected  Utility shall file proposed  tariffs to provide
          Standard Offer Service.  Such rates shall not become  effective  until
          approved by the Commission.  Any rate increase proposed by an Affected
          Utility or Utility  Distribution  Company for Standard  Offer  Service
          must be fully justified through a rate case proceeding.

     2.   Standard Offer Service  tariffs shall include the following  elements,
          {each of which shall be clearly  unbundled and identified in the filed
          tariffs:}

          a.   Competitive Services: [Electricity:]

               (1)  Generation, {which shall include all  transaction  costs and
                    line losses;}

               (2)  Competition Transition Charge, {which shall include recovery
                    of generation related regulatory assets;}

               (3)  {Generation-related billing and collection;} [Must-Run
                    Generating Units]

              {(4)  Transmission Services;}

              {(5)  Metering Services;

               (6)  Meter Reading Services; and

               (7)  Optional  Ancillary  Services,  which shall include spinning
                    reserve  service,   supplemental  reserve,   regulation  and
                    frequency response service, and energy imbalance service.}

          b.  {Non-Competitive Services}: [Delivery]

               (1)  {Distribution services};

               (2)  {Required   Ancillary   services,    which   shall   include
                    scheduling,   system  control  and  dispatch  service,   and
                    reactive supply and voltage control from generation  sources
                    service;} [Transmission services]

                                       16                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

               (3)  {Must-Run Generating Units};[Ancillary services]

               {(4)  System Benefit Charges; and}

               {(5)  Distribution-related billing and collection.}

         [c.   Other:

               (1)      Metering Service
               (2)      Meter Reading Service
               (3)      Billing and collection

          d.   System Benefits

               The  Competition  Transition  Charge  shall  be  included  in the
               Standard Offer Service tariffs for the purpose of clearly showing
               that portion of Standard Offer Service charges being collected to
               pay Stranded Cost.]

     3.   Affected  Utilities  and  Utility  Distribution   Companies  may  file
          proposed  revisions  to such rates Any rate  increase  proposed  by an
          Affected  Utility or Utility  Distribution  Company for Standard Offer
          Service must be fully justified through a rate case proceeding,  which
          may be expedited at the discretion of the Utilities Division Director.

     4.   Such rates shall reflect the costs of providing the service.

     5.   Consumers  receiving Standard Offer Service are eligible for potential
          future rate reductions as authorized by the Commission.

     6.   After  January 2, 2001,  tariffs for Standard  Offer Service shall not
          include any special  discounts or contracts with terms,  or any tariff
          which prevents the customer from accessing a competitive option, other
          than  time-of-use  rates,   interruptible   rates  or  self-generation
          deferral rates.

D.   {By the  effective  date of these  rules},[July  1,  1999] or  pursuant  to
     Commission Order,  whichever occurs first, each Affected Utility or Utility
     Distribution  Company  shall file an Unbundled  Service  tariff which shall
     include a  Noncompetitive  Services tariff.  {The Unbundled  Service tariff
     shall calculate the items listed in  R14-2-1602(C)(2)(b)  on the same basis
     as those items are calculated in the Standard Offer Service tariff.}

                                       17                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

E.   No change.

F.   No change.

G.   No change.

H.   No change.

I.   No change.

R14-2-1607.    RECOVERY OF STRANDED COST OF AFFECTED UTILITIES - No Change

R14-2-1608.    SYSTEM BENEFITS CHARGES - No Change

R14-2-1609.    TRANSMISSION AND DISTRIBUTION ACCESS

A.   No change.

B.   Utility  Distribution  Companies shall retain the obligation to assure that
     adequate  transmission  import  capability  is  available  to meet the load
     requirements  of all  distribution  customers  within their service  areas.
     {Utility Distribution  Companies shall retain the obligation to assure that
     adequate  distribution  system  capacity  is  available  to meet  the  load
     requirements of all distribution customers within their service areas.}

C.   No change.

D.   No change.

E.   The Affected Utilities that own or operate Arizona transmission  facilities
     shall  file  a  proposed  Arizona  Independent   Scheduling   Administrator
     implementation  plan with the Commission within 30 days of the Commission's
     adoption of final  rules  herein.  The  implementation  plan shall  address
     Arizona Independent  Scheduling  Administrator  governance,  incorporation,
     financing and staffing; the acquisition of physical facilities and staff by
     the Arizona  Independent  Scheduling  Administrator;  the  schedule for the
     phased  development  of  Arizona   Independent   Scheduling   Administrator
     functionality  {and  proposed  transition  to a  regional  ISO or  Regional
     Transmission  Organization;}  contingency  plans to  ensure  that  critical
     functionality  is in place no later  than 3 months  following  adoption  of
     final rules  herein by the  Commission;  and any other  significant  issues
     related  to  the  timely  and  successful  implementation  of  the  Arizona
     Independent Scheduling Administrator.

                                       18                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

F.   No change.

G.   No change.

H.   No change.

I.   No change.

J.   No change.

R14-2-1610.    IN-STATE RECIPROCITY - No change.

R14-2-1611.    RATES

A.   No change.

B.   No change.

C.   Prior to January 1, 2001,  competitively  negotiated  contracts governed by
     this Article customized to individual  customers which comply with approved
     tariffs do not  require  further  Commission  approval.  However,  all such
     contracts whose term is 1 year or more and for service of 1 MW or more must
     be filed with the Director, Utilities Division as soon as practicable. If a
     contract does not comply with the  provisions of the Load Serving  Entity's
     approved tariffs, it shall not become effective without a Commission order.
     The  {provisions}  [terms] of such contracts shall be kept  confidential by
     the Commission.

D.   No change.

E.   No change.

F.   No change.

R14-2-1612.    SERVICE  QUALITY,   CONSUMER  PROTECTION,   SAFETY,  AND  BILLING
               REQUIREMENTS

A.   No change.

B.   No change.

C.   No  consumer  shall be  deemed to have  changed  providers  of any  service
     authorized in this Article  (including changes from the Affected Utility to
     another provider) without written authorization by the consumer for service
     from the new  provider.  If a consumer is  switched to a different  ("new")
     provider without such written  authorization,  the new provider shall cause
     service by the previous provider to be

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                                                    DOCKET NO. RE-00000C-94-0165

     resumed and the new provider shall bear all costs associated with switching
     the consumer back to the previous provider.  {A new provider who switches a
     customer  without  written  authorization  shall also  refund to the retail
     electricity  customer  the  entire  amount  of the  customer's  electricity
     charges  attributable  to the  electric  generation  service  from  the new
     provider for 3 months, or the period of the unauthorized service, whichever
     is more.} A Utility  Distribution  Company  {may  request the  Commission's
     Consumer  Services  Section}  [has the  right] to  review or audit  written
     authorizations  to assure a customer  switch  was  properly  authorized.  A
     written  authorization  that is obtained by deceit or  deceptive  practices
     shall  not be  deemed  a  valid  written  authorization.  Electric  Service
     Providers  shall submit  reports within 30 days of the end of each calendar
     quarter  to  the  Commission  itemizing  the  direct  complaints  filed  by
     customers who have had their Electric  Service  Providers  changed  without
     their  authorization.  Violations  of  the  Commission's  rules  concerning
     unauthorized changes of providers may result in penalties, or suspension or
     revocation of the provider's  certificate.  {The following requirements and
     restrictions  shall  apply to the  written  authorization  form  requesting
     electric service from the new provider:

     1.   The authorization shall not contain any inducements;

     2.   The  authorization  shall be in  legible  print  with  clear and plain
          language  confirming  the rates,  terms,  conditions and nature of the
          service to be provided;

     3.   The  authorization  shall not state or suggest that the customer  must
          take action to retain the customer's current electricity supplier;

     4.   The authorization  shall be in the same language as any promotional or
          inducement materials provided to the retail electric customer; and

     5.   No box or container may be used to collect  entries for sweepstakes or
          a contest that, at the same time, is used to collect  authorization by
          a retail electric customer to change their electricity  supplier or to
          subscribe to other services.}

D.   No change.

E.   No change.

                                       12                     DECISION NO. 61969



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F.   No change.

G.   No change.

H.   No change.

I.   Electric  Service  Providers  shall  give at least 5 days  notice  to their
     customer [and to the appropriate Utility Distribution Company] of scheduled
     return to Standard Offer  Service.[but  that return of that customer to the
     Standard  Offer  Service  would be at the  next  regular  billing  cycle if
     appropriate metering equipment is in place, and the request is processed 15
     calendar  days prior to the next  regular  read  date.]  {Electric  Service
     Providers shall provide 15 calendar days notice prior to the next scheduled
     meter read date to the appropriate Utility  Distribution  Company regarding
     the intent to  terminate a service  agreement.  Return of that  customer to
     Standard  Offer  Service  will be at the  next  regular  billing  cycle  if
     appropriate  metering  equipment is in place and the request is provided 15
     calendar  days prior to the next regular  meter read date.}  Responsibility
     for charges  incurred  between the notice and the next  scheduled read date
     shall rest with the Electric Service Provider.

J.   No change.

K.   Additional Provisions for Metering and Meter Reading Services

     1.   {When  authorized by the consumer,  an Electric  Service  Provider who
          provides metering or meter reading services pertaining to a particular
          consumer shall provide appropriate meter reading data via standardized
          EDI formats to all applicable  Electric Service Providers serving that
          same consumer.}[An  Electric Service Provider who provides metering or
          meter  reading  services  pertaining  to a particular  consumer  shall
          provide  access  using  EDI  formats  to meter  reading  data to other
          Electric Service  Providers serving that same consumer when authorized
          by the consumer.]

     2.   Any person or entity  relying on metering  information  provided by an
          [another] Electric Service Provider may request a meter test according
          to the tariff on file and approved by the Commission.  However, if the
          meter is found to be in error by more  than 3%, no meter  testing  fee
          will be charged.

                                       21                     DECISION NO. 61969



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     3.   Each  competitive  {point of delivery}  [customer] shall be assigned a
          Universal Node  Identifier  [for each service  delivery  point] by the
          Affected   Utility  or  the   Utility   Distribution   Company   whose
          distribution system serves the customer.

     4.   Unless  the  Commission  grants a  specific  waiver,  all  competitive
          metered  and  billing  data  shall  be  translated  into   consistent,
          statewide Electronic Data Interchange (EDI) formats based on standards
          approved by the Utility  Industry  Group (UIG) that  {shall}  [can] be
          used by the Affected Utility or the Utility  Distribution  Company and
          the Electric Service Provider.

     5.   Unless the Commission  grants a specific  waiver,  an Electronic  Data
          Interchange  Format shall be used for all data  exchange  transactions
          from the  Meter  Reading  Service  Provider  to the  Electric  Service
          Provider, Utility Distribution Company, and Schedule Coordinator. This
          data will be transferred via the Internet using a secure sockets layer
          or other secure electronic media.

     6.   Minimum metering requirements for competitive customers over 20 kW, or
          100,000 kWh annually, should consist of hourly consumption measurement
          meters or meter  systems.  Predictable  loads will be permitted to use
          load profiles to satisfy the requirements for hourly consumption data.
          {The  Load-Serving  Entity developing the load profile shall determine
          if a load is  predictable.}  [The Affected Utility or Electric Service
          Provider will make the determination if a load is predictable.]

     7.   Competitive  customers  with  hourly  loads of 20 kW (or  100,000  kWh
          annually) or less,  will be permitted to use Load Profiling to satisfy
          the requirements for hourly consumption data, however, they may choose
          other  metering  options  offered by their Electric  Service  Provider
          consistent with the Commission rules on Metering.

     8.   Metering equipment  ownership will be limited to the Affected Utility,
          Utility  Distribution  Company,  and the Electric  Service Provider or
          their  representative,  or the customer,  who must obtain the metering
          equipment through the Affected Utility,  Utility  Distribution Company
          or an Electric Service Provider.

                                       22                     DECISION NO. 61969



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     9.   Maintenance and servicing of the metering equipment will be limited to
          the Affected Utility,  Utility  Distribution  Company and the Electric
          Service Provider or their representative.

     10.  Distribution   primary  voltage  Current  Transformers  and  Potential
          Transformers   may  be  owned  by  the   Affected   Utility,   Utility
          Distribution  Company  or  the  Electric  Service  Provider  or  their
          representative.

     11.  Transmission   primary  voltage  Current  Transformers  and  Potential
          Transformers   may  be  owned  by  the  Affected  Utility  or  Utility
          Distribution Company only.

     12.  North American Electric  Reliability  Council recognized holidays will
          be used in  calculating  "working  days"  for  meter  data  timeliness
          requirements.

     13.  By May  1,  1999,  the  Director,  Utilities  Division  shall  approve
          operating procedures be used by the Utility Distribution Companies and
          the Meter Service  Providers for  performing  work on primary  metered
          customers.

     14.  By May  1,  1999,  the  Director,  Utilities  Division  shall  approve
          operating procedures be used by the Meter Reading Service Provider for
          validating, editing, and estimating metering data.

     15.  By May  1,  1999,  the  Director,  Utilities  Division  shall  approve
          performance  metering  specifications  and standards to be used by all
          entities performing metering.

L.   No change.

M.   No change.

N.   Billing  Elements.  After the commencement of competition  within a service
     territory pursuant to R14-2-1602,  all customer bills,  including bills for
     Standard Offer Service customers within that service territory,  will list,
     at a minimum, the following billing cost elements:

     1.   {Competitive Services:}[Electricity Costs]

          a.   Generation,  {which shall include generation-related billing and}
               collection;

          b.   Competition Transition Charge, and

          c.   {Transmission  and Ancillary  Services;} [Fuel or purchased power
               adjustor, if applicable]

                                       23                     DECISION NO. 61969



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          d.  {Metering Services; and

          e.   Meter Reading Services.

     2.   Non-Competitive Services:} [Delivery costs]

          a.   Distribution services,  {including  distribution-related  billing
               and  collection,   required   Ancillary   Services  and  Must-Run
               Generating Units; and

          b.   System Benefit Charges.} [Transmission   services;]

     3.   {Regulatory assessments;} and [Other Costs

          a.   Metering Service,

          b.   Meter Reading Service,

          c.   Billing and collection, and

          d.   System Benefits charge.]

    {4.   Applicable taxes.}

O.   No change.

R14-2-1613.    REPORTING REQUIREMENTS

A.   Reports covering the following items, as applicable,  shall be submitted to
     the  Director,   Utilities   Division  by  Affected  Utilities  or  Utility
     Distribution  Companies  and  all  Electric  Service  Providers  granted  a
     Certificate of Convenience  and Necessity  pursuant to this Article.  These
     reports shall include the following  information  pertaining to Competitive
     Service  offerings,  Unbundled  Services,  and Standard  Offer  services in
     Arizona:

     1.   Type of services offered;

     2.   kW and kWh sales to consumers,  disaggregated  by customer  class (for
          example, residential, commercial, industrial);

     3.   Revenues  from  sales by  customer  class (for  example,  residential,
          commercial, industrial);

     4.   Number of retail  customers  disaggregated  as  follows:  residential,
          commercial under 40 kW, commercial 41 to 999 kW, commercial 1000 kW or
          more, industrial less than 1000 kW, industrial

                                       24                     DECISION NO. 61969



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          1000 kW or more,  agricultural  (if not included in  commercial),  and
          other;

     5.   Retail kWh sales and  revenues  disaggregated  by term of the contract
          (less than 1 year, 1 to 4 years,  longer than 4 years), and by type of
          service (for example, firm, interruptible, other);

     6.   Amount of [and] revenues from each type of Competitive  Service,  and,
          if applicable, each type of Noncompetitive Service provided;

     7.   Value of all assets used to serve Arizona  customers  and  accumulated
          depreciation;

     8.   Tabulation of Arizona electric generation plants owned by the Electric
          Service Provider broken down by generation technology,  fuel type, and
          generation capacity;

     9.   The number of customers aggregated and the amount of aggregated load;

     10.  Other data requested by staff or the Commission.

{B.}[A.]  Reporting Schedule

     1.   For the period through December 31, 2003, semi-annual reports shall be
          due on  April  15  (covering  the  previous  period  of  July  through
          December)  and October 15  (covering  the  previous  period of January
          through  June).  The 1st such report shall cover the period  January 1
          through June 30, 1999.

     2.   For the period after December 31, 2003, annual reports shall be due on
          April 15 (covering the previous period of January  through  December).
          The 1st such report shall cover the period January 1 through  December
          31, 2004.

C.   No change.

D.   No change.

E.   No change.

F.   No change.

G.   No change.

R14-2-1614.    ADMINISTRATIVE REQUIREMENTS - No change

R14-2-1615.    SEPARATION OF MONOPOLY AND COMPETITIVE SERVICES

                                       25                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

A.   No change.

B.   Beginning  January 1, 2001,  an  Affected  Utility or Utility  Distribution
     Company shall not provide Competitive Services. as defined in R14-2-1601.

     1.   This  Section  does  not  preclude  an  Affected  Utility  or  Utility
          Distribution  Company from billing its own customers for  distribution
          service,  or from  providing  billing  services  to  Electric  Service
          Providers  in  conjunction  with its own  billing,  or from  providing
          {Meter Services and Meter Reading Services} [meters] for Load Profiled
          residential  customers.  Nor does this  Section  preclude  an Affected
          Utility or Utility  Distribution  Company from  providing  billing and
          collections,  Metering  and  Meter  Reading  Service  as  part  of the
          Standard Offer Service tariff to Standard Offer Service customers.

     2.   This  Section  does  not  preclude  an  Affected  Utility  or  Utility
          Distribution Company from owning distribution and transmission primary
          voltage Current Transformers and Potential Transformers.

C.   An Electric  Distribution  Cooperative  is not subject to the provisions of
     R14-2-1615 unless it offers  competitive  electric services outside of {its
     distribution  service  territory.} [the service  territory it had as of the
     effective date of these rules. A Generation Cooperative shall be subject to
     the same  limitations  to which its member  Distribution  Cooperatives  are
     subject.]

R14-2-1616.    CODE OF CONDUCT

A.   No later than 90 days after adoption of these Rules,  each Affected Utility
     which plans to offer  Noncompetitive  Services  and {which  plans to offer}
     Competitive  Services  through its  competitive  electric  affiliate  shall
     propose a {Code} [code] of {Conduct} [conduct] to prevent  anti-competitive
     activities.  {Each Affected Utility that is an electric  cooperative,  that
     plans  to  offer  Noncompetitive  Services,  and  that is a  member  of any
     electric  cooperative that plans to offer  Competitive  Services shall also
     submit a Code of Conduct to prevent anti-competitive activities. All} [The]
     Codes of Conduct shall be subject to Commission approval {after a hearing.}

B.   {The Code of Conduct shall address the following subjects:}

                                       26                     DECISION NO. 61969



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                                                    DOCKET NO. RE-00000C-94-0165

    {1.   Appropriate  procedures  to prevent  cross  subsidization  between the
          Utility Distribution Company and any competitive affiliates, including
          but not  limited to the  maintenance  of separate  books,  records and
          accounts;

     2.   Appropriate   procedures  to  ensure  that  the  Utility  Distribution
          Company's  competitive  affiliate does not have access to confidential
          utility  information  that  is not  also  available  to  other  market
          participants;

     3.   Appropriate  guidelines to limit the joint  employment of personnel by
          both a Utility Distribution Company and its competitive affiliate;

     4.   Appropriate  guidelines to govern the use of the Utility  Distribution
          Company's  name  or  logo  by  the  Utility   Distribution   Company's
          competitive affiliate;

     5.   Appropriate procedures to ensure that the Utility Distribution Company
          does not give its  competitive  affiliate any  preferential  treatment
          such that other  market  participants  are unfairly  disadvantaged  or
          discriminated against;

     6.   Appropriate policies to eliminate joint advertising,  joint marketing,
          or joint sales by a Utility  Distribution  Company and its competitive
          affiliate;

     7.   Appropriate  procedures  to  govern  transactions  between  a  Utility
          Distribution Company and its competitive affiliate; and

     8.   Appropriate  policies to prevent the Utility  Distribution Company and
          its  competitive  affiliate  from  representing  that  customers  will
          receive better service as a result of the affiliation.

     9.   Complaints  concerning  violations  of the  Code of  Conduct  shall be
          processed under the procedures established in R14-2-212.}

R14-2-1617.    DISCLOSURE OF INFORMATION

A.   Each Load-Serving  Entity {providing either generation  service or Standard
     Offer Service shall} prepare a consumer  information  label that sets forth
     the following information:

     1.   Price to be charged for generation services,

                                       7                     DECISION NO. 61969



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     2.   Price variability information,

     3.   Customer service information,

     4.   Time period to which the reported information applies.

B.   Each Load-Serving  Entity {providing either generation  service or Standard
     Offer Service} shall provide,  upon request, the following  information (to
     the extent reasonably known):

     1.   Composition of resource portfolio,

     2.   Fuel mix characteristics of the resource portfolio,

     3.   Emissions characteristics of the resource portfolio.

C.   No change.

D.   Each Load-Serving Entity shall include the information  disclosure label in
     a  prominent  position  in  all  written  marketing   materialsspecifically
     {targeted}  [target] to Arizona.  When a Load-Serving  Entity advertises in
     non-print  media,  or in  written  materials  not  specifically  {targeted}
     [target]  to Arizona,  the  marketing  materials  shall  indicate  that the
     Load-Serving  Entity shall  provide the consumer  information  label to the
     public upon request.

E.   No change.

F.   No change.

G.   No change.

H.   No change.

I.   No change.

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                                   APPENDIX B

                          CONCISE EXPLANATORY STATEMENT

I.   CHANGES IN THE TEXT OF THE PROPOSED  RULES FROM THAT  CONTAINED IN DECISION
     NO.  61634  (PUBLISHED  ON MAY  14,  1999,  IN THE  ARIZONA  ADMINISTRATIVE
     REGISTER).

     The  following  sections have been modified as indicated in the text of the
rules set forth in Appendix A hereto, and incorporated herein by reference.

                          ARTICLE 2 ELECTRIC UTILITIES

R14-2-201      Definitions - No Change

R14-2-202      Certificate of Convenience and Necessity for electric  utilities;
               filing requirements on certain new plants - No Change

R14-2-203      Establishment of service - Modified

R14-2-204      Minimum customer information requirements - No Change

R14-2-205      Master metering - No Change

R14-2-206      Service lines and establishments - No Change

R14-2-207      Line Extensions - No Change

R14-2-208      Provision of service - No Change

R14-2-209      Meter reading - Modified

R14-2-210      Billing and collection - No Change

R14-2-211      Termination of service - No Change

R14-2-212      Administrative and hearing requirements - No Change

                    ARTICLE 16. RETAIL ELECTRIC COMPETITION

R14-2-1601     Definitions - Modified

R14-2-1602     Commencement of Competition - No Change

R14-2-1603     Certificates of Convenience and Necessity - Modified

R14-2-1604     Competitive Phases - Modified

R14-2-1605     Competitive Services - Modified

                                       1                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

R14-2-1606     Services Required To Be Made Available - Modified

R14-2-1607     Recovery of Stranded Cost of Affected Utilities - No Change

R14-2-1608     System Benefits Charges - No Change

R14-2-1609     Transmission and Distribution Access - Modified

R14-2-1610     In-state Reciprocity - No Change

R14-2-1611     Rates - Modified

R14-2-1612     Service  Quality,   Consumer  Protection,   Safety,  and  Billing
               Requirements - modified

R14-2-1613     Reporting Requirements - Modified

R14-2-1614     Administrative Requirements - No Change

R14-2-1615     Separation of Monopoly and Competitive Services - Modified

R14-2-1616     Code of Conduct - Modified

R14-2-1617     Disclosure of Information - Modified

II.  EVALUATION OF THE ARGUMENTS FOR AND AGAINST THE PROPOSED  AMENDMENTS TO THE
     RULES.

R14-2-203 - ESTABLISHMENT OF SERVICE

203(B)

     ISSUE:  New West Energy  ("NEW")  recommended  that a provision be added to
Section  203(B)(6) to clarify that deposits for residential  and  nonresidential
customers  would be estimated  using average  monthly  usage for  Noncompetitive
Services.  The Arizona  Corporation  Commission  ("Commission")  Staff ("Staff")
responded that the existing  Section already  contains the word  "estimated" and
argued no change was required.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

     ISSUE: Commonwealth Energy Corporation ("Commonwealth") stated that Section
203(B)(9) should be deleted because Utility Distribution  Companies ("UDCs") may
attempt to dissuade  customers  from  seeking  competitive  services by claiming
customer deposits may be raised if the

                                       2                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

customers are dissatisfied with the alternative  provider and return to Standard
Offer Service.  Staff  responded that it is clear that the only reason a UDC can
increase a deposit is for the return to  Standard  Offer  Service,  which may be
more  expensive  than  competitors'  service.  Staff argued that this  provision
should motivate  customers to choose another  Electric  Service Provider ("ESP")
and not return to Standard Offer Service.

     ANALYSIS:  This Section  allows the deposit to be raised only in proportion
to the expected  increase in monthly billing,  and also requires a refund of the
deposit for  non-delinquent  customers  when a customer  switches to competitive
services. This Section is not anti-competitive and requires no change.

     RESOLUTION: No change is necessary.

203(D)(1)

     ISSUE:  NWE  recommended  that the language  "including  transfers  between
Electric  Service  Providers" in Section  203(D)(1) be deleted.  Staff responded
that no change is necessary  because the Rules already  contemplate a charge for
transfers between ESPs.

     ANALYSIS:  This Section requires Commission approval of such charges.  ESPs
may object if they believe the amount of such a charge is unreasonable.

     RESOLUTION: No change is necessary.

203(D)(4)

     ISSUE: The City of Tucson ("Tucson")  advocated rewriting Section 203(D)(4)
regarding service  establishments to clearly set time limits for actions by each
party and to avoid incentives to delay processing Direct Access Service Requests
("DASRs") or meter changes.

     ANALYSIS:  We agree that the language "if the direct access service request
is  processed  15  calendar  days  prior  to  that  date"  does  not  provide  a
sufficiently clear time limit, and does not avoid incentives to delay processing
DASRs.  As  explained in our analysis of Section  1612(I),  whether  appropriate
metering  equipment is in place is an important  concern in some  circumstances,
and that language should remain unchanged.

     RESOLUTION: Modify the first sentence of this Section as follows:

                                       3                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     Service  establishments with an Electric Service Provider will be scheduled
     for the next regular meter read date if the direct access  service  request
     is PROVIDED 15 calendar  days prior to that date and  appropriate  metering
     equipment is in place.

     Such  change  merely  clarifies  the  intent of this  provision  and is not
substantive.

R14-2-204 - MINIMUM CUSTOMER INFORMATION REQUIREMENTS

     ISSUE:  Arizona Consumers Council ("AZCC") objected to the language in this
Section on the  grounds  that an ESP might  sign  consumers  up for new  service
without being obligated to provide  adequate  information  regarding the offered
services.

     ANALYSIS:  Our  modification to Section  1612(C)  addresses this concern by
requiring that the written  authorization to switch providers confirm the rates,
terms,  conditions  and  nature of the  service  to be  provided.  This  Section
requires  Load-Serving  Entities to provide  further  information to residential
consumers who request it.

     RESOLUTION: No change is required.

R14-2-205 - MASTER METERING

     ISSUE: In late-filed comments, the Arizona Multihousing Association ("AMA")
advocated for the deletion of Section  205(B) which limits  master  metering for
newly constructed apartment complexes. The AMA asserted that the prohibition was
counterproductive  to  achieving  the  critical  mass  necessary to benefit from
aggregation. AMA also recommended that the issue of aggregation be clarified.

     ANALYSIS:  The AMA  raised  this  issue for the first time very late in the
rule revision process and other parties have not had opportunity to respond.  We
do not believe revision of this existing rule is warranted,  especially  without
input from other  parties.  We believe that at least some of AMA's  concerns are
addressed by our clarifications to the process of aggregation in Section 1604.

     RESOLUTION: No change is required.

R14-2-209 - METER READING

     ISSUE:  The AZCC raised a concern that under this Section a customer may be
charged for a meter re-read when the customer had nothing to do with the request
for a re-read.

                                       4                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS:  Section 209(C)(1) provides that a customer, ESP, UDC, or billing
entity  may  request a re-read of a meter.  Section  209(C)(2)  provides  that a
re-read may be charged to the customer, ESP, UDC or billing entity at the tariff
rate. It is implicit in this Section that the requesting party will be the party
to be charged.  However,  we will modify this  Section to clarify that it is the
requesting party that may be charged for the re-read.

Such modification merely clarifies this provision and is not substantive.

     RESOLUTION:  Insert  "MAKING  THE  REQUEST"  after "or  billing  entity" in
Section 209(C)(2).

R14-2-210 - BILLING AND COLLECTION

210(A)

     ISSUE: Tucson Electric Power Company ("TEP")  recommended  deleting Section
210(A)(5)(c)  which  prohibits  estimated  bills  for  direct  access  customers
requiring  load data because the utility or billing entity has the ability to do
it and such bills can be estimated in  accordance  with  Sections  209(A)(8) and
1612(K)(14).  Staff responded that as a general rule,  direct access  customers'
bills should not be estimated, and argued against changing this provision.

     ANALYSIS:. We concur with Staff.

     RESOLUTION: No change is necessary.

     ISSUE:  NWE states that the terms  "utility" and "customer" are not defined
in Section 210(A)(2). Staff noted that these terms are defined in Section 201.

     ANALYSIS: The definitions in Section 201 are sufficient.

     RESOLUTION: No change is necessary.

     ISSUE:  NWE states that the rules for estimated  meter  readings  should be
developed by the working group and should not be included in Sections  210(A)(3)
through (6).  Staff stated that this  Section  sets forth  conditions  which the
working groups have previously developed and therefore no change is warranted.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

210(C-I)

                                       5                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     ISSUE:  NWE states that Sections  210(C)  through (I) should be stricken in
their  entirety  because it believes they do not apply to ESPs,  and that to the
extent they apply to UDCs,  they should be covered by the UDCs'  tariffs.  Staff
responded that these rules apply to UDCs and ESPs.

     ANALYSIS:  As the term  "utility" is defined in Section 201, these Sections
apply to both UDCs and ESPs. It is preferable  that the issues  covered in these
Sections be  prescribed  by general  rule rather than be provided in  individual
tariffs.

     RESOLUTION: No change is necessary.

R14-2-211 - TERMINATION OF SERVICE

     ISSUE:  Commonwealth  recommended the deletion of the opening  sentences in
Sections  211(B) and (C), which prohibit an ESP from ordering  disconnection  of
service for  nonpayment.  Staff  responded  that ESPs can  terminate  service to
customers for nonpayment through terminating their contract with customers.

     ANALYSIS: This Section does not preclude an ESP from terminating a contract
for nonpayment. Commonwealth's concerns about its ability to terminate contracts
expediently are addressed by our revisions to Section 1612(I).

     RESOLUTION: No change required.

R14-2-213 - CONSERVATION

     ISSUE:  TEP proposed  deleting this Section  because it is  premature;  the
issue will be addressed when  revisiting the Resource  Planning Rules; it should
apply to all  utilities  and ESPs;  and it should be delayed  until there is 100
percent statewide competition. Staff responded that this rule has been in effect
for several years and there is no justification for deleting it at this time.

     ANALYSIS:  We  remain  unconvinced  that a  change  in  this  provision  is
warranted.

     RECOMMENDATION: No change is necessary.

R14-2-1601 - DEFINITIONS

1601(2) "AGGREGATOR"

     ISSUE:  The Land and Water Fund of the Rockies and the Grand  Canyon  Trust
(collectively,  the "LAW Fund") and the AZCC expressed concern that the Rules do
not sufficiently encourage

                                       6                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

aggregation of smaller users.  Commonwealth concurred.  The Arizona Transmission
Dependent Utility Group ("ATDUG")  suggested  deleting the term "Aggregator" and
adding a new definition of "Aggregation." Staff responded that the definition of
"Aggregator"  was  placed  in the  Rules,  as  originally  drafted,  to  address
businesses  that  choose to  provide  "aggregation"  as an  electric  service to
customers.  Staff noted that apparently,  that definition has created confusion,
causing  some to believe  that in order for a group of  customers  to combine or
"aggregate"  their load, they would have to become an ESP. Staff stated that was
not the intent of the Rule as originally drafted.  Staff noted that in addition,
there have been questions raised about whether residential customers are able to
aggregate their load, either through self-aggregation or through the services of
an Aggregator. Staff believed that clarification of this issue would be helpful.
Staff  therefore  proposed  new  language to clarify  that only  entities  which
perform  aggregation  services as part of their  business are required to obtain
ESP   certification;   to  provide  new   definitions   of   "Aggregation"   and
"Self-Aggregation";  to clarify that residential customers may also aggregate or
self-aggregate their loads, subject to the phase-in percentage limitations;  and
to clarify  that  eligible  residential  and  non-residential  customers  may be
aggregated   together.   Staff   proposed  the  following   new   definition  of
"Aggregator":

     "2.  `AGGREGATOR'  MEANS AN ELECTRIC  SERVICE PROVIDER THAT, AS PART OF ITS
     BUSINESS, COMBINES RETAIL ELECTRIC CUSTOMERS INTO A PURCHASING GROUP."

Staff also suggested a new definition of "Aggregation" similar to that suggested
by ATDUG:

     "3.  `AGGREGATION'  MEANS THE  COMBINATION  AND  CONSOLIDATION  OF LOADS OF
     MULTIPLE CUSTOMERS."

Staff proposed that a revised version of the definition of "Self-Aggregation" be
included in the Rules:

     "SELF-AGGREGATION  IS THE ACTION OF A RETAIL ELECTRIC  CUSTOMER OR GROUP OF
     CUSTOMERS  WHO  COMBINE  THEIR OWN  METERED  LOADS  INTO A SINGLE  PURCHASE
     BLOCK."

In addition,  Staff proposed  additional  clarifying  modifications  to Sections
1604(A)(2) and (4) and 1604(B)(6)  concerning  aggregation and self-aggregation,
which are discussed in our analysis of those Sections.

     ANALYSIS:  Staff's  recommended  modifications  to  this  Section  are  not
substantive, but provide clarity and should be adopted.

                                       7                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     RESOLUTION:  Modify Section 1601 in accordance with Staff's recommendations
and renumber accordingly.

1601(3) "ANCILLARY SERVICES"

     ISSUE:  Staff  noted that  although  the  Proposed  Rules  contain  several
references to the term  "Ancillary  Services,"  they do not include a definition
for that term,  and  suggested  that the  following  definition  be added to the
Rules:

     "ANCILLARY  SERVICES" MEANS THOSE SERVICES DESIGNATED AS ANCILLARY SERVICES
     IN FEDERAL ENERGY REGULATORY  COMMISSION ORDER 888,  INCLUDING THE SERVICES
     NECESSARY TO SUPPORT THE  TRANSMISSION OF ELECTRICITY FROM RESOURCE TO LOAD
     WHILE  MAINTAINING   RELIABLE  OPERATION  OF  THE  TRANSMISSION  SYSTEM  IN
     ACCORDANCE WITH GOOD UTILITY PRACTICE.

     ANALYSIS: The proposed definition provides clarity and is not a substantive
change to the Rules.

     RESOLUTION: Add the definition as proposed and renumber accordingly.

1601(5) - COMPETITIVE SERVICES

     ISSUE:  Arizona Public Service  Company  ("APS") argued that the Commission
should not define "Competitive Services" simply by negative reference to another
definition because it is vague. APS proposed that the definition of "Competitive
Services" should be replaced with the following:

     5. "Competitive  Services" means RETAIL ELECTRIC GENERATION,  METER SERVICE
     (OTHER THAN THOSE  ASPECTS OF METER  SERVICE  DESCRIBED IN  R14-2-1612(K)),
     METER READING SERVICE,  AND BILLING AND COLLECTION FOR SUCH SERVICES (OTHER
     THAN JOINT OR CONSOLIDATED  BILLING PROVIDED PURSUANT TO A TARIFF). IT DOES
     NOT INCLUDE STANDARD OFFER SERVICE OR ANY OTHER ELECTRIC SERVICE DEFINED BY
     THIS ARTICLE AS  NONCOMPETITIVE.  [all aspects of retail  electric  service
     except those services  specifically  defined as  "Noncompetitive  Services"
     pursuant to  R14-2-1601(27)  or  noncompetitive  services as defined by the
     Federal Energy Regulatory Commission.]

     Arizona   Electric  Power   Cooperative,   Inc.,   Duncan  Valley  Electric
Cooperative,  Inc. and Graham County Electric Cooperative,  Inc. ("AEPCO, Duncan
and Graham")  supported APS'  modification of the definition.  Commonwealth  and
Arizonans for Electric Choice and Competition ("AECC") opposed APS' proposal. In
its  responsive  comments,  Staff  noted  that  Competitive  and  Noncompetitive
Services  as defined by the Rules are  mutually  exclusive,  and argued that APS
appears to be  attempting  to create a third  category of services:  Competitive
Services  that may be  provided by Affected  Utilities  or Utility  Distribution
Companies. Staff believed that the existing

                                       8                      DECISION NO. 61969



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definition is sufficiently  clear, and maintains the proper distinction  between
services that may be provided by Affected  Utilities or UDCs, and those services
that may not.

     ANALYSIS:  APS'  proposal  could  narrow  the  competitive  environment  by
excluding other energy-related services. The distinction between Competitive and
Noncompetitive Services is sufficiently clear without modification.

     RESOLUTION: No change is required.

1601(4)  "COMPETITION TRANSITION CHARGE"

     ISSUE:  Navopache  Electric  Cooperative,  Inc.  ("Navopache")  and  Mohave
Electric   Cooperative,   Inc.  ("Mohave")  commented  that  the  definition  of
Competition  Transition  Charge  ("CTC")  should  include costs  incurred by the
Affected Utilities in implementing these Rules. Navopache and Mohave argued that
these  costs  would not be  incurred  but for  customers  electing  to switch to
competitive  providers,  and  therefore  customers  who switch  should  bear the
associated  costs,  rather  than the  customers  who  remain on  Standard  Offer
Service.

     Staff  stated that because many of  Navopache's  and Mohave's  concerns are
already  addressed by the proposed  modification  to the  definition of Stranded
Cost to include "other transition and restructuring costs," it is unnecessary to
make the modification Navopache and Mohave recommend.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is required.

1601(13) (NEWLY PROPOSED) "ECONOMIC DEVELOPMENT TARIFFS"

     ISSUE:  Staff proposed to add a new  definition  for "Economic  Development
Tariffs" as "those discounted tariffs used to attract new business expansions in
Arizona"  to  comport  with  its  recommendation  to  add  language  to  Section
1606(C)(6),  referring to "economic  development  tariffs that clearly  mitigate
Stranded Costs."

     ANALYSIS:  As explained in our discussion  under Section 1606(C) below, due
to  insufficient  evidence  in the record to support the  implementation  of the
proposed "Economic  Development  Tariff",  we will not revise Section 1606(C) as
proposed  by Staff at this time.  Therefore,  this  proposed  definition  is not
needed.

     RESOLUTION: No change is required.

                                       9                      DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

1601(15)  "ELECTRIC SERVICE PROVIDER SERVICE ACQUISITION AGREEMENT"

     ISSUE:   NWE  recommends  that  the  Electric   Service   Provider  Service
Acquisition Agreement be a standardized,  Commission-approved  agreement between
an Affected  Utility and an ESP  because NWE  believes  that the rule as written
creates an uncertain  process that may deter  potential  ESPs from  competing in
Arizona. NWE also argues that a standardized,  Commission-approved  agreement is
the most  efficient  mechanism  for  controlling  the  technical  and  financial
viability of  competitors.  Commonwealth  supported the approach of a Commission
pre-approved agreement for all service areas.

     Staff  stated it agreed with the  Commission's  conclusion  in Decision No.
61634 on this issue, that the certification  process is not overly burdensome or
anti-competitive.

     ANALYSIS: We believe that the certification process as currently structured
is not such an uncertain or burdensome  process as to deter  potential ESPs from
competing in Arizona,  and that the current process provides adequate  oversight
of ESPs' technical and financial viability.

     RESOLUTION: No change is required.

1601(27)  "NONCOMPETITIVE SERVICES"

     ISSUE:  Navopache and Mohave argued that it is necessary for customer-owned
distribution cooperatives to maintain the relationships and communications links
with their members/owners for membership,  voting and other purposes. To achieve
that  goal,   Navopache   and  Mohave   recommended   that  the   definition  of
Noncompetitive  Services be modified to state that  metering,  meter  ownership,
meter reading,  billing,  collections and information  services are deemed to be
Noncompetitive   Services  in  the  service   territories  of  the  distribution
cooperatives.

     Staff   responded   that  the  provisions  of  Section   1615(B)(1)   allow
distribution    cooperatives   to   maintain   sufficient   links   with   their
members/owners.

     ANALYSIS:  We agree with Staff that Section 1615(B)(1) explicitly allows an
Affected Utility or UDC to bill its own customers for  distribution  service and
to provide  billing  services to ESPs in conjunction  with its own billing,  and
also  allows an  Affected  Utility or UDC to provide  billing  and  collections,
Metering and Meter Reading  Service as part of its Standard Offer Service tariff
to Standard Offer Service customers.

                                       10                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     RESOLUTION: No change is required.

     ISSUE:  ATDUG  suggested  that the  definition of  Noncompetitive  Services
should be amended to add "Aggregation Service."

     ANALYSIS:  Although the actual  delivery of electricity  sold to aggregated
customers will be a Noncompetitive  Service, there is no reason to differentiate
the  generation  services  provided  to  aggregated  customers  from  generation
services   provided   to   non-aggregated   customers.   Both   aggregated   and
non-aggregated  competitive  generation  services  should  remain  classified as
Competitive Services.

     RESOLUTION: No change is required.

     ISSUE:  Commonwealth  asserted that ESPs should not have to pay the utility
for  customer  data  when  the  customer  requests  its  release.   Commonwealth
recommended that the definition of Noncompetitive  Services should be amended by
deleting "provision of customer demand and energy data by an Affected Utility or
Utility  Distribution  Company  to an  Electric  Service  Provider"  so that the
utility cannot impose a charge on these  services.  Alternatively,  Commonwealth
argued  that the Rules  should  provide  that the data will be  provided  to the
customer (or its authorized representative) at no charge.

     ANALYSIS:   Because   customers   who   switch   providers   will   be  the
"cost-causers," it is appropriate that they should bear the administrative costs
associated with switching providers. We share Commonwealth's  concern,  however,
that such charges may be prohibitively  high and discourage new market entrants.
As this will be a tariffed item, the Commission will oversee the  reasonableness
of such a charge. If an ESP finds the tariffed charge  unreasonable,  the ESP is
free to protest the tariff.

     RESOLUTION: No change is required.

1601(28) (FORMER) "NET METERING OR NET BILLING"

     ISSUE:  Tucson  recommended  not deleting the definition of Net Metering or
Net Billing from the Rules, as the potential for customer-sited generation using
any  sort  of  generation  is  still  possible,  even  if not  mandated.  Tucson
recommended striking the word "solar electric" from the definition.

                                       11                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS: The terms "Net Metering or Net Billing" are not referenced in the
Rules and consequently,  their inclusion in the definitions is not necessary and
could be confusing.

     RESOLUTION: No change is required.

1601 (34) (NEWLY PROPOSED) "PUBLIC POWER ENTITY"

     ISSUE:  Staff  noted that  although  the Rules have added the term  "Public
Power Entity" they do not include a definition  for that term.  Staff  recommend
that the definition  parallel that set forth by the  legislature  in A.R.S.  ss.
30-801.16. Trico Electric Cooperative ("Trico") and Commonwealth concurred.

     ANALYSIS: This definition is needed because prior revisions of Section 1610
introduced this term, however, the change is not substantive.

     RESOLUTION:  Add the  following  definition  to Section  1601 and  renumber
accordingly: "`PUBLIC POWER ENTITY' INCORPORATES BY REFERENCE THE DEFINITION SET
FORTH IN A.R.S. SS. 30-801.16."

1601(35)  "STRANDED COST"

     ISSUE: TEP argued that the Proposed Rules'  replacement of the word "value"
with  "net  original  cost"  is not  appropriate  because  the new  term  may be
inconsistent  with  assets  held  under  lease  arrangements  and  with  various
regulatory assets. AECC disagreed with TEP. Staff responded that it concurs with
the change made in Decision  No.  61634 to replace  "value"  with "net  original
cost,"  and that  this  language  will not  preclude  TEP from  seeking  what it
believes to be an appropriate level of recovery for its Stranded Costs.

     Trico  recommended  adding  "and  distribution  assets"  after  "regulatory
assets" in Section 1601(35)(a)(i),  because distribution electric public service
corporations  are also  entitled  to recover  their  Stranded  Costs.  ATDUG and
Commonwealth responded to Trico's recommendation by questioning how distribution
assets  could be  considered  "stranded"  since they remain  with the  regulated
entity.  Staff responded that due to the difficulty in calculating  distribution
cooperatives'  Stranded Costs prior to  competition,  it is more  appropriate to
deal with those costs in rate cases for  distribution  electric  public  service
corporations.  Staff therefore  recommends that the definition of Stranded Costs
not be changed.

                                       12                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS:  We concur with Staff that the term "net original  cost" will not
preclude TEP from recovering appropriate Stranded Costs. We also concur that the
recovery of costs related to distribution assets are appropriately  handled in a
rate case.

     RESOLUTION: No change is necessary.

1601(36)  "SYSTEM BENEFITS"

     ISSUE:  NWE states that the  definition of "System  Benefits" is "vague and
fails to  specify  who will  determine  what  specific  costs  qualify as System
Benefits."  Staff  responded  that it believes that  testimony on System Benefit
charges will be taken in the Stranded  Cost and Unbundled  Tariff  hearings that
will commence in August 1999, and that based on that  testimony,  the Commission
will determine the specific costs to be included in the System Benefits  Charges
in the Decisions rendered in those proceedings. Staff therefore believes that no
change to this definition is necessary.

     TEP recommended that non-nuclear plant decommissioning costs be included in
the System  Benefits  charge because  generating  plants other than nuclear will
also  have  decommissioning  costs  in the  future.  AEPCO,  Duncan  and  Graham
supported  and  Commonwealth  opposed  TEP's  suggestion.  Staff  asserted  that
non-nuclear decommissioning costs should not be included in System Benefits, for
two reasons. First, nuclear decommissioning costs are already being collected in
rates, in part because nuclear utilities are required by the Nuclear  Regulatory
Commission to begin  accumulating  funds for  decommissioning  while the nuclear
plants are operating.  This is not the case with non-nuclear  facilities.  Staff
pointed out that in addition,  nuclear decommissioning costs are of such a great
magnitude  that it is  reasonable  to attempt to spread them over the  operating
life of the  plant,  but  that it is  unlikely  that the  costs to  decommission
non-nuclear plants will be as large.

     ANALYSIS: We concur with Staff's reasoning.

     RESOLUTION: No change is necessary.

1601(40)  "UTILITY DISTRIBUTION COMPANY"

     ISSUE: The Arizona State Association of Electrical  Workers ("ASAEW") urged
the  Commission to insert the word  "constructs"  as part of the definition of a
Utility Distribution Company so that the definition would include an entity that
"operates,  CONSTRUCTS and maintains the  distribution  system . . . ." TEP also
argued for the inclusion of the word "constructs" in the definition

                                       13                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

because it will be the  responsibility  of the UDC to construct the transmission
and distribution systems to ensure consistent,  safe and reliable service. Staff
agrees that  "construction"  is an integral  part of the provision of electrical
distribution service, and recommends adoption of TEP and ASAEW's recommendation.

     ANALYSIS:  We concur with ASAEW,  TEP and Staff.  This is not a substantive
change.

     RESOLUTION: Add the word "constructs" after "operates" in the definition of
"Utility Distribution Company."

R14-2-1602 "COMMENCEMENT OF COMPETITION"

     ISSUE: AEPCO proposed that statewide competition commence at the same time,
subject to the phase-in  schedule in Section 1604.  Commonwealth made a proposal
that full competition  commence immediately upon the conclusion of the scheduled
Stranded  Cost/Unbundling  proceeding.  Staff believes that both proposals would
delay the  commencement  of competition  until all the Stranded  Cost/Unbundling
proceedings  are concluded,  rather than bringing the benefits of competition to
the  citizens  of  Arizona  as quickly as  possible  at the  conclusion  of each
Affected Utility's proceedings,  and that further,  phasing in competition under
Section  1604  establishes  a workable  timetable to  implement  competition  to
various customer  classes.  APS argued that at this date, the Commission  should
not make additional adjustments to start dates or phase-in schedules.

     ANALYSIS: We believe that the current timetable for bringing competition to
the state is an expeditious and achievable means of implementing competition.

     RESOLUTION: No change is required.

R14-2-1603 "CERTIFICATES OF CONVENIENCE AND NECESSITY"

1603(A)

     ISSUE:  AEPCO,  Duncan and Graham proposed  modifying the third sentence of
Section 1603(A) as follows:

     A Utility Distribution Company providing Standard Offer Service OR SERVICES
     AUTHORIZED  IN  R14-2-1615  after  January  1,  2001  need not  apply for a
     Certificate of Convenience and Necessity.

                                       14                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

Staff  agreed  with  AEPCO  that this  change is needed to remedy  the  conflict
between Sections 1603 and 1605 which might result if one were to conclude that a
distribution  cooperative  needs to acquire a new Certificate of Convenience and
Necessity ("CC&N") to provide competitive services pursuant to Section 1615.

     ANALYSIS:  We concur that this  clarification is needed.  The change is not
substantive.

     RESOLUTION:  Amend Section  1603(A) as  recommended by AEPCO,  Duncan,  and
Graham.

1603(B)

     ISSUE: Arizona Community Action Association ("ACAA") proposes to insert new
language in R14-2-1603(B)(1).  The new language would require the CC&N applicant
to provide information as follows:

     1. A description of the electric  services  which the applicant  intends to
     offer;  including  a plan to  enroll  and  serve at least  15% of the total
     residential consumers eligible on October 1, 2000;

Staff  responded  that although it  understands  that ACAA's goal in making this
proposal is to encourage an equitable and robust market,  this proposal directly
conflicts  with  efforts to develop a  competitive  market that will attract the
maximum number of potential provider applicants. Staff further commented that if
implemented,  this  proposal  might in fact  discourage  some  competitors  from
entering the Arizona market, and therefore would not serve the public interest.

     ANALYSIS:  We agree with Staff that requiring  competitive  ESPs to provide
services to the  residential  market as a prerequisite to being allowed entry to
the  industrial  and  commercial  markets may impede,  rather than encourage the
development  of a truly  competitive  market and  therefore  would not serve the
public interest.

     RESOLUTION: No change is necessary.

1603(B)(3-6)

     ISSUE:  NWE recommended  that Section  1603(B)(3),  which requires the CC&N
applicant to file a tariff for each  service to be provided,  be modified in the
following manner:

     3. A tariff for each service to be provided  that states the [maximum  rate
     and] terms and conditions that will apply to the provision of the service.

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NWE believes  this change would be  appropriate  because  Section  1611(A) deems
market rates just and  reasonable,  and market forces may cause an ESP's rate to
temporarily  surpass its filed maximum rate. NWE requested that if maximum rates
must be filed with the  Commission,  the  Commission  should  clarify that those
maximum rates are deemed approved when the Commission  grants a CC&N. NWE claims
that items (4),  (5),  (6),  and (8)  relating to CC&N  application  information
concerning the applicant's technical ability, financial capability,  description
of form of  ownership,  and requiring any other  information  the  Commission or
Staff may  request are vague and should be deleted.  Staff  stated that  Section
1603(B)(3)'s  requirement  that  maximum  rates be filed  should  remain  intact
because it is necessary for the Commission to have this  information in order to
fulfill  its  constitutional  responsibility  to evaluate  the service  rates of
public service  utilities.  Staff also stated that the  information  required in
items (4),  (5), (6), and (8) are  consistent  with  requirements  for CC&Ns for
other  services  regulated  by  the  Commission,  that  CC&N  and  certification
authority is required not only by Commission  rules but by HB2663,  and that the
specifics  of what the  Commission  means  by  technical  capability,  financial
capability, and other information is obvious in the CC&N application form.

     ANALYSIS:  We concur  with  Staff.  It is in the  public  interest  to have
maximum  rates and the other  information  included in the CC&N  application  as
required by Section  1603(B)(3-6)  and (8) for the Commission to evaluate in the
course of considering the CC&N application.  Approval of a CC&N application that
includes maximum rates in the tariff required by Section 1603(B)(3)  constitutes
approval of those maximum  rates,  unless the Order  approving  the  application
conditions approval upon the filing of different maximum rates.

     RESOLUTION: No change is required.

1603(B)(7)

     ISSUE: NWE suggested the following change:

     7. An explanation of how AN APPLICANT  WHICH IS AN AFFILIATE OF AN AFFECTED
     UTILITY  [the  applicant]  intends  to  comply  with  the  requirements  of
     R14-2-1616,  or a  request  for  waiver  or  modification  thereof  with an
     accompanying justification for any such requested waiver or modification.

                                       16                     DECISION NO. 61969



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Staff agrees with NWE that Section  1603(B)(7) should be modified to reflect the
fact that Section 1616 by its terms applies only to Affected  Utilities planning
to provide Competitive  Services through a competitive  electric affiliate,  and
that the  applicant  which is an  affiliate  of an  Affected  Utility  should be
required to provide a statement  of whether the  Affected  Utility has  complied
with the  requirements of Section 1616.  Staff therefore  recommended  replacing
Section 1603(B)(7) in its entirety with the following:

     7. FOR AN  APPLICANT  WHICH  IS AN  AFFILIATE  OF AN  AFFECTED  UTILITY,  A
     STATEMENT   OF  WHETHER  THE  AFFECTED   UTILITY  HAS  COMPLIED   WITH  THE
     REQUIREMENTS  OF  R14-2-1616,  INCLUDING  THE  COMMISSION  DECISION  NUMBER
     APPROVING THE CODE OF CONDUCT, WHERE APPLICABLE.

     ANALYSIS:  We concur with Staff.  It is in the public interest for entities
that  are  required  to have an  approved  Code of  Conduct  to be  required  to
demonstrate  compliance  with  this  requirement  as part  of the  certification
process. This modification is not substantive.

     RESOLUTION: Modify Section 1603(B)(7) as recommended by Staff.

1603(E)

     ISSUE: NWE proposed to delete the entire Section concerning the requirement
of the CC&N  applicant  to  provide  notice  of its  application  to each of the
respective Affected  Utilities,  Utility  Distribution  Companies or an electric
utility not  subject to the  jurisdiction  of the  Commission  in whose  service
territories it wishes to offer service.  NWE claims that this provision protects
the Affected  Utilities'  market share and invites  unfair  business  practices.
Staff responded that proper notice is required for any CC&N application.

     ANALYSIS:  This formal notice  requirement is not unduly  burdensome to new
CC&N  applicants,  who,  in order to serve  their  customers,  must  establish a
working  relationship with the UDCs. It is in the public interest to insure that
the CC&N applicant provides proper notice.

     RESOLUTION: No change is necessary.

1603(F)

     ISSUE: NWE proposes to delete this Section which states that the Commission
may issue a CC&N for a specific  period of time. NWE feels this provision  would
add a further  obstacle  to  market  entry by some  ESPs and  would  deter  some
entrants from competing in Arizona. NWE feels that the

                                       17                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

necessary security provisions can be efficiently achieved through an ESP Service
Agreement  in lieu of this  provision.  Staff  responded  that this  Section  is
necessary to provide the Commission  with needed  flexibility  in  certificating
ESPs who have little or no experience,  and that an ESP certificated  under this
provision may apply for an extension of the effectiveness the CC&N.

     ANALYSIS:  Instead of creating  an  obstacle  to market  entry by ESPs with
little or no experience,  this provision  allows the Commission to provisionally
certificate such companies, and thus is pro-competitive.

     RESOLUTION: No change is necessary.

1603(G)(2), (4), AND (5)

     ISSUE: NWE proposes to delete Sections 1603(G)(2),  (4), and (5). According
to NWE, Section 1603(G)(2) should be deleted because the technical and financial
capabilities of an ESP can be controlled  through the ESP Service Agreement with
the  UDC,  and  that  Section   1603(G)(4)  should  not  be  a  precondition  to
certification, as explained in NWE's comment to Section 1603(I). NWE also opined
that Section  1603(G)(5) is not necessary.  Staff stated that it would not be in
the  public  interest  to  issue  competitive   retail  electric  CC&Ns  without
explicitly  addressing  the  public  interest  and  consumer  protection  issues
contained in these Sections.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is required.

1603(G)(7)

     ISSUE:  ACAA  proposed  to insert a new  Section  1603(G)(7)  to provide an
additional  condition  for the  Commission  to deny  certification  to any  CC&N
applicant as follows:

     7.  FAILS TO  PROVIDE A PLAN TO  ENROLL  AND  SERVE  RESIDENTIAL  CONSUMERS
     PURSUANT TO R14-2-1603(B)(1).

ACAA makes this recommendation in conjunction with its proposed new language for
Section  1603(B)(1)  that would  require a CC&N  applicant  to provide a plan to
enroll and serve at least 15% of the total  residential  consumers  eligible for
competitive  services  on October 1,  2000.  Staff  stated  that  although  ACAA
suggested  this Section to help make the  residential  market an  equitable  and
robust

                                       18                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

market,  this  proposal  is too  restrictive  and  may  keep  potential  service
providers  from  viewing  Arizona's  retail  market  as being  entirely  open to
providers offering competitive service to those customers they wish to initially
target.

     ANALYSIS:  We agree with Staff.  Adopting the provision ACAA suggests could
discourage  potential  competitive  ESP applicants who might find the associated
costs  prohibitive.  Instead  of  leading to a more  robust  market,  this would
actually lessen the chances of developing a truly competitive  market.  Adoption
of this recommendation would therefore not ultimately serve the public interest.

     RESOLUTION: No change is necessary.

1603(I)(4)

     ISSUE: NWE recommends the following change to this Section:

     4. The Electric Service Provider shall maintain on file with the Commission
     all current  tariffs;[and  any service  standards that the Commission shall
     require;]

NWE argues that the term "service standards" is not defined in the rules and the
requirement in this Section does not provide adequate notice of the requirements
for  remaining  certificated  in Arizona.  Staff stated that it is in the public
interest for the  Commission  to require ESPs to file any service  standards the
Commission deems necessary to serve its customers.

     ANALYSIS: We concur with Staff

     RESOLUTION: No change is required.

1603(I)(6)

     ISSUE: NWE recommended  deletion of Section 1603(I)(6),  which conditions a
CC&N on the ESP obtaining all necessary permits and licenses  including relevant
tax  licenses.  NWE  believes  that the  Commission  has no  authority to police
state-law permit and license requirements. Staff believes the item should remain
in the rule because it is in the public interest.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1603(I)(9)

                                       19                     DECISION NO. 61969



{  } Denotes underline
[  ] Denotes strike through
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     ISSUE:  ACAA proposed to insert a new Section  1603(I)(9) that contains the
following additional condition for an ESP to obtain a CC&N:

     9. THE  ELECTRIC  SERVICE  PROVIDER  SHALL  COMPLY WITH THE  PROVISIONS  OF
     R14-2-1603(B)(1) ON OR BEFORE SEPTEMBER 1, 1999.

Staff  disagreed  with  the  propriety  of  this  proposal  because  it  is  too
restrictive  and may keep potential  service  providers  from viewing  Arizona's
retail market as being entirely open to providers offering  competitive  service
to those  customers  they are  targeting  to serve,  which could result in fewer
competitors seeking to provide service in Arizona.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

     ISSUE:  Navopache  and Mohave  recommended  the  addition  of a new Section
1603(I)(9) as follows:

     9. AN ELECTRIC SERVICE PROVIDER CERTIFICATED PURSUANT TO THIS ARTICLE SHALL
     BE SUBJECT TO THE JURISDICTION OF THE ARIZONA CORPORATION COMMISSION.

Staff  responded that because the Rules are specific in regard to which entities
are governed by the competitive  retail electric rules, and HB2663 describes the
CC&N jurisdictional  authority of the Commission for public power entities, this
change is not necessary.

     ANALYSIS:  We concur with Staff that this proposed amendment is unnecessary
as it is addressed throughout the Rules and by HB2663.

     RESOLUTION: No change is necessary.

1603(K)

     ISSUE:  NWE  recommended  deletion  of Section  1603(K),  which  allows the
Commission  to  require  in  appropriate  circumstances,  as a  precondition  to
certification,  the  procurement of a performance  bond  sufficient to cover any
advances or deposits the applicant may collect from its customers, or order that
such  advances  or  deposits  be held in escrow or trust.  NWE  objected to this
provision because the amount of the performance bond or escrow can only be based
on  estimations  before the ESP  commences  to do business  in the state.  Staff
responded  that a bond  requirement  is just one  option  the ESP has to address
customer protection in the certification process, and that this

                                       20                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

provision  is needed to provide the  Commission  flexibility  in having the CC&N
applicant address customer protection concerns prior to being certificated.

     ANALYSIS:  We agree with Staff that Section 1603(K) provides the Commission
with a means of protecting  consumers.  The Commission has flexibility to adjust
the amount of the  performance  bond,  escrow or trust  after the ESP  commences
doing business. While it is true that the amount of the performance bond, escrow
or trust must initially be based on estimates,  the amount  required,  or indeed
whether the bond,  escrow or trust is required at all, is an issue that the CC&N
applicant is free to address in the proceedings on the application.

     RESOLUTION: No change is necessary.

R14-2-1604 "COMPETITIVE PHASES"

1604(A)

     ISSUE:  Commonwealth  and Tucson  requested  that the  phase-in  of load be
eliminated,  and that a "flash cut" be substituted.  Commonwealth stated that it
wants to serve  commercial  loads of all sizes,  but cannot because this Section
does not  include  smaller  customers  with  loads  less than 1 MW or who cannot
aggregate  40 kW loads  into 1 MW during the  phase-in  to  competition.  Tucson
stated that it desires to have its entire load served competitively, but that it
cannot  because the phase-in rule  precludes  facilities  less than 40 kW, which
includes many City premises, from obtaining Competitive Services. Tucson further
stated  that the  original  reason for the  phase-in,  to limit the  exposure of
Affected  Utilities  to the  technical  problems  that could result from a large
number of customers suddenly switching to competitive  generation providers,  is
no longer valid because based on the experience in California, few customers are
likely to initially  participate in the competitive  market.  APS, AEPCO, Duncan
and Graham  opposed a flashcut.  Staff agreed that a flash-cut  would  eliminate
many of the inequities and other problems associated with a phase-in,  but noted
that the current  phase-in is much  shorter  than the one in the 1996 version of
the rules.

     NWE commented  that the rule is unclear in regard to  aggregation  of loads
and the definition of "customer," and recommended that the rule clarify that, if
a single  site is over 1MW,  all lesser  sites for the same  entity  also become
eligible for competitive  generation.  NWE also noted that this Section does not
allow any  further  aggregation  once 20 percent of an Affected  Utility's  1995
system

                                       21                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

peak demand is reached,  although more 1 MW customers could be allowed, and that
this provision favors large ESPs that can provide  incentives for aggregation at
the earliest possible date while penalizing  customers who might not be prepared
to  aggregate  in the early  phases of  competition.  Staff  conceded  that this
Section currently does not require Affected  Utilities to allow small commercial
customers to  participate  in the  competitive  market during the phase-in,  but
pointed out that all classes of  customers  will be eligible by January 1, 2001.
Staff stated that this Section makes clear that the  eligibility of a customer's
load is to be  determined at a single  premise,  and that smaller loads at other
premises for the same entity are not  eligible.  Staff agreed with NWE that this
Section as currently  written appears to favor 1 MW customers over aggregated 40
kWh  customers,  but that the intent of this  Section was to give both groups of
customers equal  opportunity to participate.  Staff recommended that in order to
clarify  that  1MW  customers  should  not  be  favored  over  aggregated  40 kW
customers,  the sentence stating that additional  aggregated customers must wait
until 2001 to obtain competitive service should be deleted.

     TEP  asserted  that only  customers  with a 1 MW minimum  demand  should be
eligible for direct access under Section  1604(A)(1) and (2), and that utilizing
a single  non-coincident  peak has the  consequence  of expanding  direct access
eligibility  beyond 20 percent of TEP's 1995 system retail peak demand,  thereby
excluding  some  customers  with loads in excess of 1MW. TEP also suggested that
Section 1604 (A)(2) be modified to read that the 40 kWh  criterion  shall be met
if the customer's usage exceeds 16,500 kWh in any six months,  instead of in any
month,  in the event peak load data are not  available.  TEP believes  that this
would better  characterize a customer whose load usage is more  consistently  at
least 40 MW or 16,500 kWh. Staff responded to TEP's  recommendations  by stating
that minimum  demands should not be used to determine  eligibility,  which could
exclude a customer  because of one  particular  month having a lower demand than
usual.  Staff  also  disagreed  with TEP's  proposal  to change one month to six
months to determine  eligibility of 40 kW customers because Staff believes there
should be no increased restrictions on the eligibility of medium-size commercial
customers.

     In its responsive comments,  TEP disagreed with Tucson regarding a flashcut
and regarding the 40kW minimum requirement for aggregation.

                                       22                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS:  We concur with Staff that TEP's  proposal to change one month to
six months to determine eligibility of 40 kW customers should not be adopted.

     We do not agree with Tucson that the phase-in should be eliminated based on
California's  experience that a only a limited number of customers are likely to
initially  participate in the competitive  market. The current phase-in schedule
is not  unreasonable  and will allow the Affected  Utilities  to continue  their
current course of preparation for the commencement of full competition.

     We agree with Staff that deleting the last  sentence of Section  1604(A)(2)
would  clarify that 1MW  customers  should not be favored over  aggregated 40 kW
customers. This deletion is not substantive.

     RESOLUTION: Delete the last sentence of Section 1604(A)(2). No other change
is required.

1604(A)(2) AND (4) AND 1604(B)(6)

     ISSUE:  In response to comments filed by ATDUG on June 23, 1999, and to the
numerous  oral  comments  made at the public  comment  hearing on June 23, 1999,
Staff  proposed  that these  Sections  be  clarified  regarding  the  ability of
customers to aggregate or  self-aggregate  their loads,  subject to the phase-in
percentage   limitations;   and  to  clarify  that  eligible   residential   and
non-residential   customers  may  be  aggregated  together.   Staff  recommended
modifying the first sentence of Section 1604(A)(2) as follows:

     "During 1999 and 2000, an Affected Utility's  customers with single premise
     non-coincident  peak load  demands  of 40 kW or  greater  aggregated  by an
     Electric Service Provider WITH OTHER SUCH CUSTOMERS OR ELIGIBLE RESIDENTIAL
     CUSTOMERS  into a  combined  load of 1 MW or greater  within  the  Affected
     Utility's  service  territory  will be eligible  for  competitive  electric
     services."

Staff also  recommended  reinserting the following after  "competitive  electric
services":

     "SELF-AGGREGATION IS ALSO ALLOWED PURSUANT TO THE MINIMUM AND COMBINED LOAD
     DEMANDS SET FORTH IN THIS RULE.";

and adding the following sentence after the foregoing:

     "CUSTOMERS  CHOOSING  SELF-AGGREGATION  MUST PURCHASE THEIR ELECTRICITY AND
     RELATED SERVICES FROM A CERTIFICATED  ELECTRIC SERVICE PROVIDER AS PROVIDED
     FOR IN THESE RULES."

Staff recommended adding a new Section 1604(A)(4) as follows:

                                       23                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     "EFFECTIVE JANUARY 1, 2001, ALL AFFECTED UTILITY CUSTOMERS  IRRESPECTIVE OF
     SIZE WILL BE ELIGIBLE FOR AGGREGATION AND SELF-AGGREGATION. THOSE CUSTOMERS
     MUST PURCHASE THEIR  ELECTRICITY  AND RELATED  SERVICES FROM A CERTIFICATED
     ELECTRIC SERVICE PROVIDER AS PROVIDED FOR IN THESE RULES."

Staff also recommended a new Section 1604(B)(6) as follows:

     "AGGREGATION  OR  SELF-AGGREGATION  OF  RESIDENTIAL  CUSTOMERS  IS  ALLOWED
     SUBJECT  TO THE  LIMITATIONS  OF THE  PHASE-IN  PERCENTAGES  IN THIS  RULE.
     CUSTOMERS  CHOOSING  SELF-AGGREGATION  MUST PURCHASE THEIR  ELECTRICITY AND
     RELATED SERVICES FROM A CERTIFICATED  ELECTRIC SERVICE PROVIDER AS PROVIDED
     FOR IN THESE  RULES."

     Staff  believed  that the above  changes  would help  clarify the  original
intent  of the Rules to  require  certification  of  businesses  that  choose to
provide  Aggregation  services,  while also  allowing  customers to combine load
("Self-Aggregation")  in a  manner  that  will  facilitate  obtaining  favorable
competitive  bids from ESP.  Staff stated that the practice of  Self-Aggregation
could cut costs to  competitors by having the customers  themselves  perform the
functions of combining loads and developing purchase blocks.

     ATDUG replied that some of Staff's proposed  language  additions to Section
1604 "are written as to regulate the conduct of  customers"  and make it "appear
that the Commission is trying to prevent retail  electric  customers from buying
power through aggregation or self-aggregation  from Salt River Project and other
legitimate  electricity  suppliers  that are not  regulated by the  Commission."
ATDUG suggested that the Sections in question be rewritten so as to require ESPs
to  sell  electricity  to  aggregated  customers,   instead  of  requiring  that
aggregated customers must purchase their electricity from certificated ESPs.

     ANALYSIS:  We agree with Staff's recommended changes.  However, as written,
proposed Section 1604(A) and Section 1604(B)(6) are redundant, as both state the
requirement that customers choosing  Self-Aggregation  must purchase electricity
from  a   certificated   provider.   Consequently,   we   will   adopt   Staff's
recommendation,  with the  exception  of the second  sentence in newly  proposed
Section 1604(B)(6). We do not agree that these changes will have the effect that
ATDUG  suggests,  because in order to ensure  system  reliability  and  consumer
protection,  all ESPs  providing  competitive  retail  electric  services in the
service  territories  of the  Affected  Utilities  must be  certificated  by the

                                       24                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

Commission. Further, we do not believe that requiring ESPs to provide designated
services to designated customers would encourage competition.

     The changes  merely  clarify the  original  intent of the Rules and are not
substantive.

     RESOLUTION:  Modify Sections  1604(A)(2) and (4), and Section 1604(B)(6) as
recommended  by Staff,  with the  exception  of the second  sentence  of Staff's
proposed Section 1604(B)(6) which is redundant.

1604(B)

     ISSUE:   NWE  suggested  that  the  proposed   limitations  on  residential
participation will make the residential  market  unattractive to potential ESPs,
but NWE did not make a  specific  recommendation  other  than  that the  Section
should be "entirely  revised."  ACAA proposed that the minimum  percentages  for
participation of residential customers be increased.  Commonwealth believes that
it should not have to obtain a customer list from its competing utility in order
to market its  services,  and that the waiting  list of  interested  residential
customers should be distributed to all ESPs. Staff responded that the percentage
increases  ACAA  proposed  are  probably  too  small to have a major  impact  on
participation  of  residential  customers.   Staff  stated  that  any  lists  of
interested  customers should be readily  available to ESPs if the customers have
given  permission  for their names and other  information  to be  released,  and
stated that this Section does not preclude availability of such lists.

     ANALYSIS:  We concur with Staff.  This  Section  should be  clarified  with
respect to the  release of  customer  lists to ESPs.  Such  modification  is not
substantive.

     RESOLUTION:  Add the  following  to Section  1604(B)(2)  after  "manage the
residential phase-in program":

     ",  WHICH  LIST  SHALL  PROMPTLY  BE  MADE  AVAILABLE  TO ANY  CERTIFICATED
     LOAD-SERVING ESP UPON REQUEST"

1604(C)

     ISSUE:  APS recommended  that the words "such as" replace  "including" when
referring  to rate  reductions  in this  Section in order to  clarify  that this
Section does not require a rate  reduction.  NWE commented that a mandatory rate
reduction  would be  anti-competitive  unless  applied to all customers and that
information  about a rate reduction must be made  available  before  competition
begins.

                                       25                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS: This Section as written does not require a rate reduction.

     RESOLUTION: No change is necessary.

R14-2-1605  "COMPETITIVE SERVICES"

     ISSUE:  Section 1605 requires a CC&N for all competitive  services.  AEPCO,
Duncan,  Graham, Trico,  Navopache,  and Mohave  (collectively,  "Cooperatives")
argue  that this  requirement  conflicts  with  Section  1615(C),  which  allows
distribution   cooperatives  to  provide   Competitive   Services  within  their
distribution service territories after January 1, 2001. The Cooperatives believe
that it was not the intent of Section  1615(C) to require  them to obtain a CC&N
in order to provide  competitive  services  within  their  distribution  service
territories.  Staff agreed with these  comments,  and  recommended the following
addition to Section 1605:

     "EXCEPT AS PROVIDED IN R14-2-1615(C),  Competitive Services shall require a
     Certificate  of  Convenience  and  Necessity  and a tariff as  described in
     R14-2-1603."

     ANALYSIS:  We concur  with the  Cooperatives  and Staff  that this  Section
should be modified to clarify that the  Cooperatives  do not have to apply for a
CC&N  to  provide  Competitive   Services  within  their  distribution   service
territories. Such modification adds clarity and is not substantive.

     RESOLUTION: Revise Section 1605(C) as recommended by Staff.

R14-2-1606 - SERVICES REQUIRED TO BE MADE AVAILABLE

1606(A)

     ISSUE:  APS  proposed  that a sentence be added to state that a UDC, at its
option,  may provide  Standard Offer Service to customers  whose annual usage is
more than 100,000 kWh.  Navopache  and Mohave  proposed  additional  language to
state that the UDC shall offer Standard Offer Service to the larger customers if
the tariff  covers the cost of providing the service and that the UDC could seek
Commission  approval for  additional  rate  schedules  to provide such  service.
Commonwealth  suggested  that ESPs be allowed to bid on  services  furnished  to
Standard  Offer  customers.  Staff stated that the Rules  already  allow UDCs to
provide Standard Offer Service to customers with usage greater than 100,000 kWh,
but UDCs will not be  Providers  of Last  Resort for those  customers,  and that

                                       26                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

because  the  Commission  has  determined  that  Standard  Offer  Service  is  a
Noncompetitive Service, ESPs cannot bid on Standard Offer Service.

     ANALYSIS:  UDCs may offer  Standard  Offer Service to any customer,  but as
Staff pointed out, are not required to offer Standard Offer Service to customers
whose annual usage exceeds 100,000 kWh.  Competitive bidding on Provider of Last
Resort services is not currently  contemplated in the Rules,  but the Commission
may  consider  implementing  such a process in the future  when the  competitive
generation market has developed.

     RESOLUTION: No change is necessary at this time.

1606(B)

     ISSUE:  Commonwealth  proposed  that power for  Standard  Offer  Service be
acquired through a competitive bid process instead of through the "open market."
In addition,  Commonwealth  proposed that  cooperatives not be excluded from the
requirement  of this Section.  Tucson feels that the meaning of "open market" is
not clear and  proposed  that  power for  Standard  Offer  Service  be  acquired
"through a  competitive  procurement  with prudent  management  of market risks,
including management of price fluctuations." TEP proposed that a purchased power
adjustment  mechanism  should be allowed as a means for UDCs to recover costs of
procuring power for Standard Offer Service.  Staff agreed with  Commonwealth and
Tucson  that  power for  Standard  Office  Service  should be  acquired  through
competitive bidding,  and agreed with Tucson's proposed language.  Staff opposed
the use of a purchased power  adjustment  mechanism  because it would reduce the
incentive for the utility to obtain reliable power sources at reasonable  rates.
Staff recommended that the following sentence be added to Section 1606(B):

     "STANDARD  OFFER  SERVICE  POWER  SHALL BE ACQUIRED  THROUGH A  COMPETITIVE
     PROCUREMENT WITH PRUDENT MANAGEMENT OF MARKET RISKS,  INCLUDING  MANAGEMENT
     OF PRICE FLUCTUATIONS.

Staff further  recommended  that if the Commission  does not adopt a competitive
bid process, then the term "open market" should be defined in the Rules.

     ANALYSIS:  There appears to be some confusion concerning the meaning of the
term  "open  market."  We do not  wish  to  impose  the  constraints  on  energy
procurement   that  would  be  associated

                                       27                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

with a competitive bid process.  Consequently, we will modify Section 1606(B) to
clarify the term "open market". Our clarification is not substantive.

     RESOLUTION:  Revise  Section  1606(B) by replacing  "open  market" with "an
open, fair and arms-length  transaction with prudent management of market risks,
including management of price fluctuations."

1606(C)

     ISSUE:  Navopache and Mohave proposed adding language to Section 1606(C)(2)
which would provide an exception to the requirement  that Standard Offer Service
be unbundled  when  wholesale  power  supplies are obtained on a bundled  basis.
Trico made a similar comment. APS recommended that the prohibition of "contracts
with term" in Section  1606(C)(6)  be deleted or at least  limited to  customers
whose  annual  usage is 100,000 kWh or less  because the  prohibition  restricts
customer  options and imposes burdens on the UDC when large customers leave from
or  return  to  Standard  Offer  Service.  Commonwealth  suggested  that UDCs be
prohibited from offering any discount, special contract, or unique tariff to any
particular  customer,  as these services would in effect constitute  Competitive
Services.  Commonwealth  also opposed Trico's  proposal because it would prevent
potential  customers  and  competitors  from easily  calculating  Commonwealth's
proposed "Generation Shopping Credit."

     APS also  recommended  that an  Affected  Utility  be allowed to submit for
Commission  approval a plan for  unbundling  Standard  Offer Service that varies
from the  requirements  of this Section.  Commonwealth  vigorously  opposed APS'
suggestion  that the utility develop its own unbundling and billing plan because
a unified  billing  format  should be available to all  customers.  Commonwealth
proposed addition of the new definition  "Generation Shopping Credit" to Section
1601 and a new  provision  1606(C)(3) to require that the  "Generation  Shopping
Credit"  appear  on the  bills  of  those  customers  who  opt  for  competitive
generation as follows:

     "SIMULTANEOUSLY  WITH THE  START  DATE  FOR THE  IMPLEMENTATION  OF  RETAIL
     CHOICE, EACH AFFECTED UTILITY SHALL PROVIDE A GENERATION SHOPPING CREDIT ON
     THE BILL OF EACH RETAIL  CUSTOMER OF AN AFFECTED  UTILITY  THAT  CHOOSES TO
     PURCHASE  ITS  ELECTRIC  GENERATION  SERVICE  FROM AN ENTITY OTHER THAN THE
     AFFECTED  UTILITY THAT PROVIDES ITS  DISTRIBUTION  SERVICE.  THE GENERATION
     SHOPPING  CREDIT  SHALL BE BASED ON THE  AFFECTED  UTILITY'S  FULL  COST TO

                                       28                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     PROVIDE  RETAIL  ELECTRIC   GENERATION  SERVICE  TO  EACH  CUSTOMER  CLASS,
     INCLUDING  BUT NOT  LIMITED  TO THE  COST OF  ENERGY,  CAPACITY,  ANCILLARY
     SERVICES,   MUST-RUN  GENERATING  UNITS,  ALL  RELEVANT  TAXES,   RESERVES,
     TRANSMISSION SERVICE (OR THE APPLICABLE INDEPENDENT SYSTEM ADMINISTRATOR OR
     INDEPENDENT SYSTEMS OPERATOR), MARKETING, ADMINISTRATION AND GENERAL COSTS,
     AND THE  APPLICABLE  RATE OF  RETURN  ON THE  ENERGY,  CAPACITY,  ANCILLARY
     SERVICES,  RESERVES,  MUST-RUN GENERATING UNITS, MARKETING,  ADMINISTRATIVE
     AND GENERAL COSTS. THE COMMISSION SHALL DETERMINE THE APPROPRIATE  LEVEL OF
     GENERATION  SHOPPING  CREDITS  FOR  EACH  AFFECTED  UTILITY."

     Commonwealth proposed the following definition be added to Section 1601:

     "`GENERATION  SHOPPING  CREDIT' MEANS THE BILL CREDIT THAT WILL BE AFFORDED
     TO EACH  CUSTOMER  OF AN AFFECTED  UTILITY  THAT  CHOOSES TO  PURCHASE  ITS
     ELECTRIC  GENERATION SERVICE FROM AN ENTITY OTHER THAN THE AFFECTED UTILITY
     THAT PROVIDES ITS DISTRIBUTION SERVICE."

Commonwealth also proposed that 1606(C)(2)(a)(1) and 1612(N)(1)(a) be amended to
read: "Generation Shopping Credit", and that Must-Run Generating Units should be
deleted  from  1606(C)(2)(a)(3)  as that  cost  component  should be part of the
Generation Shopping Credit.

     Staff argued that when  possible,  unbundled  elements  need to be standard
across  companies  so that  comparisons  can be made,  and that  APS'  suggested
changes to Section  1606(C)(2) are unnecessary  because an Affected  Utility can
file for Commission  approval of a waiver,  if necessary.  Staff stated that the
intent of Section  1606(C)(6) is to prohibit  tariffs for Standard Offer Service
that prevent  customers from accessing a competitive  option,  and believes that
the  prohibition  against  "contracts with term" is consistent with that intent.
Staff stated that this Section should be made consistent  with Section  1612(N),
which identifies  billing  elements.  Staff also stated that ancillary  services
should be identified as either  variable costs or fixed costs.  Staff  therefore
recommended that Section 1606(C)(2) be amended as follows:

          "a.  Electricity:
               (1). Generation INCLUDING ANCILLARY SERVICES (VARIABLE COSTS)
               (2)  Competition Transition Charge
               (3)  Must-Run Generating Units

          b.   Delivery:
               (1)  Distribution services
               (2)  Transmission services
               (3)  Ancillary Services (FIXED COSTS)

          c.   Other:
               (1)  Metering Service
               (2)  Meter Reading Service

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                                                    DOCKET NO. RE-00000C-94-0165

               (3)  Billing and collection

          d.   System Benefits"

     Staff  also  recommended  that  the  date  in  Section  1606(C)(6)  be made
consistent with dates appearing elsewhere in the Rules.

     In its  responsive  comments,  Commonwealth  stated that it is unclear what
Staff means by "variable"  ancillary services which are part of generation costs
and  "fixed"  ancillary   services,   which  are  included  in  delivery  costs.
Commonwealth contended that all ancillary services relating to generation,  both
variable and fixed,  should be included in the  computation  of the  "Generation
Shopping Credit."  Commonwealth argued that under its proposal,  the distinction
between a fixed and variable  ancillary  service would not be a pathway for cost
shifting from generation to delivery charges.  Commonwealth recommended that all
ancillary  services  be  included  in both the  Standard  Offer  Service  tariff
provision  (Section  1606(C)(2)) and the Billing  provision  (Section  1612(N)),
under "Generation  Shopping Credit." APS argued that because FERC classifies all
ancillary services as transmission related costs, they should be included in the
"delivery"  category of unbundled  bills.  APS contended  that to modify Section
1606(C) as Staff proposed would be confusing and an unnecessary complication.

     In its responsive  written comments,  NWE proposed the following changes to
Section 1606(C)(2):

     1. Standard  offer tariffs shall include the following  elements,  {each of
which shall be clearly unbundled and identified in the filed tariffs:}

          a.  [Electricity] {Competitive Services}

               (1)  Generation, {which shall include all  transaction  costs and
                    line losses}

               (2)  Competition Transition Charge, {which shall include recovery
                    of generation related regulatory assets}

               (3)  [Must Run Generating Units] {Generation-related billing and
                    collection}

               (4)  {Transmission Services}

               (5)  {Metering services}

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               (6)  {Meter reading service

               (7)  Optional  Ancillary  Services,  which shall include spinning
                    reserve service,  supplemental  reserve service,  regulation
                    and frequency response service, and energy imbalance service

          b.   [Delivery] Non-Competitive Services

               (1)  Distribution services}

               (2)  [Transmission services]

               (2)  {Required}   Ancillary   services,   {which  shall   include
                    scheduling,   system  control  and  dispatch  service,   and
                    reactive supply and voltage control from generation  sources
                    service

               (3)  Use of generating units for must-run purposes

               (4)  System Benefit Charges

               (5)  Distribution-related billing and collection}

          c.   [Other

               (2)   Meter Reading Service

               (3)  Billing and Collection

                    The  Competition  Transition  Charge shall be include in the
                    Standard  Offer  Service  tariffs for the purpose of clearly
                    showing the portion of Standard Offer Service  charges being
                    collected to pay  Stranded  Cost.] {Each of these  unbundled
                    elements  of the  standard  offer  price  shall  be  clearly
                    identified on each customer bill.}

     {Each of these  unbundled  elements  of the  standard  offer price shall be
     clearly identified on each customer bill.}

     ANALYSIS: Standard Offer Service tariffs must be unbundled in a manner that
permits a  meaningful  comparison  for  consumers  but not be cost  prohibitive.
Section  1606(C)(4)  provides that unbundled  Standard Offer Service  tariffs be
cost-based.  If an entity is not able to comply with the unbundling  provisions,
it may seek a waiver after notice and a hearing.

     For the most part,  NWE' s proposal  concerning  unbundled  Standard  Offer
Service appears  reasonable and appropriately  categorizes the various elements.
NWE's proposed  unbundled tariff elements  present the existing  categories in a
logical manner and recognize that Ancillary  Services may be either  generation-
or transmission-related.  The Rule provides that the Commission must

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approve all  Standard  Offer  Service  tariffs,  and it is through the  approval
process that the Affected Utility must demonstrate that costs are  appropriately
allocated.  The process of unbundling tariff elements with Commission  oversight
and after public hearing,  should alleviate  Commonwealth's  concerns that costs
may be unfairly shifted from generation to transmission.

     We believe,  however,  that the last sentence in NWE's  proposal  requiring
that each of the unbundled  elements shall be identified on the customer bill is
more  appropriately  addressed in Section 1613(K)  regarding  billing  elements.
While we agree that customer  bills for Standard  Offer Service must reflect all
of the unbundled  elements,  we do not believe that the bill format must exactly
parallel  the  detail of the  tariff  because  of the  potential  confusion  for
consumers.  As long as all bill formats are  identical  for all  providers,  and
billing elements reflect the same underlying costs to permit comparisons,  bills
should be as simple as  possible  to read  while  providing  the  consumer  with
adequate information to make informed choices.

     Our modification  provides  additional guidance and detail into how tariffs
should be unbundled,  but it does not substantively alter the original provision
that requires unbundled tariffs.

     RESOLUTION:  Replace  "After  January 2, 2001" with  "Beginning  January 1,
2001". Modify 1606(C)(2) as follows:

     2.   Standard Offer Service  tariffs shall include the following  elements,
          EACH OF WHICH SHALL BE CLEARLY  UNBUNDLED AND  IDENTIFIED IN THE FILED
          TARIFFS:

          a.   COMPETITIVE SERVICES: [Electricity]

               (1)  Generation,  WHICH SHALL INCLUDE ALL  TRANSACTION  COSTS AND
                    LINE LOSSES;

               (2)  Competition  Transition Charge, WHICH SHALL INCLUDE RECOVERY
                    OF GENERATION RELATED REGULATORY ASSETS;

               (3)  GENERATION-RELATED BILLING AND COLLECTION; [Must-Run
                    Generating Units]

               (4)  TRANSMISSION SERVICES;

               (5)  METERING SERVICES;

               (6)  METER READING SERVICES; AND

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               (7)  OPTIONAL  ANCILLARY  SERVICES,  WHICH SHAL INCLUDE  SPINNING
                    RESERVE  SERVICE,   SUPPLEMENTAL  RESERVE,   REGULATION  AND
                    FREQUENCY RESPONSE SERVICE, AND ENERGY IMBALANCE SERVICE.

          b.   NON-COMPETITIVE SERVICES: [Delivery]

               (1)  DISTRIBUTION SERVICES;

               (2)  REQUIRED ANCILLARY SERVICES, WHICH SHALL INCLUDE SCHEDULING,
                    SYSTEM CONTROL AND DISPATCH SERVICE, AND REACTIVE SUPPLY AND
                    VOLTAGE CONTROL FROM GENERATION SOURCES SERVICE;
                    [Transmission services]

               (3)  MUST-RUN GENERATING UNITS; [Ancillary services]

               (4)  SYSTEM BENEFIT CHARGES; AND

               (5)  DISTRIBUTION-RELATED BILLING AND COLLECTION.

         [c.   Other:
               (1) Metering Service
               (2) Meter Reading Service
               (3) Billing and collection

          d.   System Benefits

               The  Competition  Transition  Charge  shall be included in the
               Standard  Offer  Service  tariffs  for the  purpose of clearly
               showing that portion of Standard  Offer Service  charges being
               collected to pay Stranded Cost.]

     ISSUE:  Staff  recommended  that  Section  1606(C)(6)  be modified to allow
"economic  development  tariffs  that  clearly  mitigate  stranded  costs" to be
included in Standard  Offer  Service.  AECC urged the  Commission to broaden the
definition  of  Economic  Development  Tariff to provide  discounted  tariffs to
businesses for whom a discounted  tariff would provide an economic  benefit that
would be in the public  interest and ensure  continued  availability of jobs for
Arizona citizens. At the public comment sessions, consumer and low-income groups
expressed  reservations  about  whether  the  implementation  of such  "Economic
Development Tariffs" would be equitable.  Commonwealth believes Staff's proposal
merges the  "wires"  business  with the  "generation"  business  and retains the

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monopoly  configuration of a utility.  Commonwealth  opposes utility  generation
discounts or any other special deals that drive up the distribution  charges for
all customers.

     ANALYSIS:  At the present time there is insufficient evidence in the record
to adopt the  proposed  "Economic  Development  Tariff"  over the  concerns  and
reservations  expressed by  representatives  of captive  Standard  Offer Service
ratepayers.  It appears that if this tariff were  allowed,  it would be Standard
Offer Service  ratepayers  who would be  subsidizing  this economic  development
program.  We are  therefore  reluctant to implement  such a program  without the
guidance of a  cost-benefit  analysis,  and none was  presented in the record to
support this proposal.  Furthermore,  the benefits this proposal seeks to accord
should come as a natural  consequence of a competition,  with competitive  rates
becoming  available to  businesses.  Indeed,  approval of such a tariff for UDCs
could  thwart the growth of  competition  in the  generation  market and thereby
actually have an anticompetitive  result.  Absent the showing of any evidence to
the contrary, we find that the proposed "Economic Development Tariff" is neither
necessary  nor  beneficial at this time and  consequently,  we decline to revise
Section 1606(C) as proposed by Staff.

     RESOLUTION: No change is necessary.

1606(D)

     ISSUE:  Trico  recommended that the Unbundled  Service tariff not include a
Noncompetitive  Service tariff, but that instead, two separate tariffs should be
filed.  Staff  responded  that the Unbundled  Service  tariff should reflect all
components  of services  available,  and that it will be less  confusing  to all
parties if Noncompetitive  Services are included in the Unbundled Service tariff
rather than filing two separate tariffs.

     In  its   responsive   comments  NWE   recommended   adding  the  following
modification to Section 1606(D):

          D.   [By July 1,  1999,]  BY THE  EFFECTIVE  DATE OF THESE  RULES,  or
               pursuant  to  Commission  Order,  whichever  occurs  first,  each
               Affected  Utility or Utility  Distribution  Company shall file an
               Unbundled  Service  tariff which shall  include a  Noncompetitive
               Services tariff. THE UNBUNDLED SERVICE TARIFF SHALL CALCULATE THE
               ITEMS  LISTED IN  1606(C)(2)(B)  ON THE SAME BASIS AS THOSE ITEMS
               ARE CALCULATED IN THE STANDARD OFFER TARIFF.

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     ANALYSIS:  NWE's  recommended  modifications  add  clarity  and  should  be
adopted. The proposed modification is not substantive.

     RESOLUTION: Modify Section 1606(D) as recommended by NWE.

1606(G)

     ISSUE:  Commonwealth  proposed  that oral  authorization,  subject to third
party  verification,  be allowed for the release of customer data. NWE commented
that the  customer  should  be able to give the data to  whomever  the  customer
wants,  but did not  suggest  a change  to the  Section.  Staff  believes  it is
important that customer information not be released without written consent from
the customer,  because written authorization  minimizes the possibility of third
parties receiving customer  information  without customer consent.  The AZCC, in
public comments,  opposed oral third-party verification,  stating that it hasn't
been of benefit to residential consumers of telephone service.

     ANALYSIS:  Because customer data belongs to the customer, we agree with NWE
that the  customer  should  be able to give the data to  whomever  the  customer
wants.  For the reasons given by Staff,  however,  it is important that customer
information not be released without the customer's  written  authorization.  The
required  written  authorization  to switch  providers  as  required  by Section
1612(C)  can  also  specify  the  customer's  consent  for  the  release  of the
customer's demand and energy data. For the reasons explained below under Section
1612(C),  we are not convinced at this time that permitting  oral  authorization
for the  release  of  customer  data with  third  party  verification  should be
allowed.

     RESOLUTION: No change is necessary at this time.

1606(H)

     ISSUE:  Section 1606(H)(2) provides that rates for Competitive Services and
for  Noncompetitive  Services shall reflect the costs of providing the services.
Trico suggested  amending Section 1606(H)(2) to clarify that cost has nothing to
do with competitive  rates.  Trico also suggested amending Section 1606(H)(3) to
clarify that flexible rates are limited to Competitive  Services.  Trico further
stated that Sections 1606(H)(2) and (H)(3)  discriminate  between UDCs and ESPs.
Staff asserted that it is unreasonably  restrictive to limit flexible pricing to
Competitive Services.  Staff noted that adjuster mechanisms,  which are commonly
used in monopoly  regulation,  are a form of

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flexible pricing,  with the maximum rates subject to Commission approval.  Staff
stated that because Section 1606(H) by its terms applies to both Competitive and
Noncompetitive Services, there is no discrimination.

     ANALYSIS: We concur with Staff. Competitive tariffs are required to state a
maximum rate, and the minimum rate cannot be below  marginal cost.  Accordingly,
competitive  rates  are  clearly  related  to cost.  Section  1606(H)(3)  allows
downwardly  flexible  pricing if the tariff is approved by the Commission.  This
approval  process  provides a forum in which Trico may  address  any  particular
concerns.

     RESOLUTION: No change is necessary.

R14-2-1607 - RECOVERY OF STRANDED COST OF AFFECTED UTILITIES

1607(A)

     ISSUE:  TEP urged the  Commission  to delete the  reference  to  "expanding
wholesale  or retail  markets or offering a wider scope of  permitted  regulated
utility  services  for  profit,  among  others" as a  mechanism  for  mitigating
Stranded  Cost.  TEP believes  that most,  if not all, new products and services
will develop in the  unregulated,  competitive  market,  and because the profits
therefrom will be unregulated,  the Commission will not require those profits to
be used to offset  Affected  Utilities'  Stranded  Cost.  APS contends  that the
definition of  "Competitive  Services" in Section 1601 "all but  eliminates  the
possibility of an Affected  Utility  offering such  additional  services" as are
referred to in this Section.  Staff concurs with the resolution of this issue in
Decision No. 61634 when TEP's argument was not adopted,  and believes that TEP's
concern was adequately addressed in our earlier revision to this provision.

     ANALYSIS:  This  provision  requires the  Affected  Utilities to take every
reasonable,  cost-effective measure to mitigate or offset Stranded Cost. It does
not, however, mandate any particular method for doing so. We agree with APS that
the definition of "Competitive  Services"  precludes the Affected Utilities from
offering those competitive services that their competitive  affiliates may offer
for profit. We also agree with TEP that unsubsidized profits from the activities
of competitive  affiliates of Affected  Utilities will not be required to offset
Affected Utilities' Stranded Cost.

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                                                    DOCKET NO. RE-00000C-94-0165

However, we do not believe that the inclusion in this Section of various options
for mitigating Stranded Cost disadvantages the UDCs.

     RESOLUTION: No change is required.

1607(B)

     ISSUE:  Trico  asked  the  Commission  to  insert  the  word  "all"  before
"unmitigated  Stranded Costs" to clarify that Affected Utilities are entitled to
recover all of their unmitigated Stranded Costs.

     ANALYSIS:  This issue was raised and  rejected in earlier  revisions of the
Rules. We stand by our earlier decision to reject this argument. We believe that
the inclusion of the word "all" may infer that  Affected  Utilities are entitled
to recover all Stranded Costs in all circumstances.

     RESOLUTION: No change is required.

1607(C)

     ISSUE:  Trico  recommended  that, after  competition has been  implemented,
Affected  Utilities  be  required  to file on an annual  basis the amount of the
actual  unmitigated  distribution  Stranded Cost incurred.  Staff responded that
although  distribution  electric  public  service  corporations  may  experience
distribution   Stranded  Cost  from  competition,   due  to  the  difficulty  in
calculating  such  Stranded  Cost  prior  to  competition,   it  would  be  more
appropriate  to deal with those  costs in rate cases for  distribution  electric
public service corporations.

     ANALYSIS:  We concur  with  Staff  that  there is no need for  distribution
electric  public service  corporations to make a  distribution-related  Stranded
Cost filing with the Commission outside the confines of a rate case.

     RESOLUTION: No change is required.

1607(F-G)

     ISSUE:  TEP urged the Commission to remove the exclusion of  self-generated
power from the  calculation  of recovery of Stranded  Cost from a customer.  TEP
believes that this Section as written will increase  uneconomic  self-generation
while  increasing  cost  burdens on customers  who  purchase  their power in the
competitive marketplace.  Staff disagreed with TEP that this Section will create
significant  problems,  noting that although  self-generation has been an option
for customers even prior

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to competition,  significant  problems of cost-shifting have not developed.  TEP
also requested adding the following language to the end of Section 1607(G):

          "SUBJECT TO COMMISSION  APPROVAL,  NEITHER SECTION F OR G OF THIS RULE
          SHALL PRECLUDE AN AFFECTED UTILITY FROM IMPLEMENTING  STAND-BY TARIFFS
          THAT  RECOVER  APPROPRIATE  STRANDED  COSTS  OR FROM  PROVIDING  OTHER
          OPPORTUNITIES TO RECOVER SUCH RESULTANT STRANDED COSTS."

     TEP argued this  language is necessary to allow an Affected  Utility,  with
Commission  approval,  to  implement  stand-by  tariffs or other  mechanisms  to
recover Stranded Costs in the event there are Stranded Cost recovery  shortfalls
resulting  from  conditions  completely  outside  the  control  of the  Affected
Utility.  Staff opposed TEP's  proposal,  characterizing  it as  transforming an
opportunity to recover  Stranded  Costs into a guarantee of recovery.  In public
comments, TEP explained that it wishes for customers who self-generate, but will
be taking  back-up  service  from TEP,  to come under a  maintenance  and backup
tariff,  which  would  include  some  Stranded  Cost  recovery.   In  the  event
self-generation   raises  a  UDC's   distribution   costs,   such   increase  is
appropriately addressed in the context of a rate case.

     ANALYSIS:  We concur  with  Staff that TEP's  recommended  language  is not
necessary.  Sections  1607(F) and (G) do not  preclude an Affected  Utility from
filing  tariffs  that  apply  to  maintenance  and  backup   customers  who  may
self-generate but will remain connected to the system in order to receive backup
power.  It is reasonable  for such customers to pay a CTC based on the amount of
generation purchased from any Load-Serving Entity.

     RESOLUTION: No change is required.

R14-2-1609 - TRANSMISSION AND DISTRIBUTION ACCESS

     ISSUE: NWE suggested  numerous language changes  throughout this Section to
emphasize that an Independent System Operator ("ISO") will be "regional" in form
and  that  the  Arizona  Independent  Scheduling  Administrator  ("AISA")  is an
"interim" organization.  Staff responded that because Section 1609(F) adequately
describes the support of an ISO being regional and the intent to transition from
the AISA to an ISO, NWE's suggested addition of the descriptive terms "regional"
and  "interim"  in the  numerous  locations  throughout  this  Section  would be
redundant.

     ANALYSIS: NWE's concerns are adequately addressed by Section 1609(F).

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     RESOLUTION: No change is necessary.

1609(B)

     ISSUE: Navopache,  Mohave, Trico, and APS contended that UDCs should not be
required to ensure that adequate  transmission import capability is available to
meet the load  requirements of all  distribution  customers within their service
areas.  Trico  contended that such a requirement  should apply only to customers
receiving  Standard Offer Service from the UDC.  Navopache and Mohave  contended
that the  Section  as  written  places an  obligation  with the UDC but fails to
address cost and revenue responsibility.  AEPCO, Duncan and Graham supported the
modification or deletion of Section 1609(B).  Navopache, Mohave and APS question
Commission   jurisdictional   authority   to  regulate  a  FERC   jurisdictional
transmission issue. As a solution,  Navopache and Mohave suggested replacing the
words "transmission  import" with "distribution." APS suggested deletion of this
Section  altogether  because it "arguably extends to extra-high  voltage ("EHV")
and other  FERC-regulated  transmission  systems as well." APS further contended
that a rule requiring UDCs to ensure adequate EHV transmission import capability
could eliminate or mask market forces that rightly drive plant-siting  decisions
by new market entrants or merchant generators.

     ATDUG suggested that additional  clarity would result from the substitution
of  the  words  "transmission  and  distribution   import,   export,  and  local
operation",  for the words "transmission import" noting this would require a UDC
to construct  facilities to accommodate load growth. ATDUG noted that facilities
subject  to FERC  jurisdiction  would  have  regulations  in place to  determine
available  transfer  capability  ("ATC") and assigned costs for increased system
transfer  requirements,  but that this  Section is silent as to how these issues
will be faced for facilities subject to Commission jurisdiction. ATDUG contended
that additional  safeguards are required to guarantee that ATC  calculations are
not used as a shield against competition.

     Staff  responded that the advent of electric  retail  competition  does not
remove, eliminate or diminish the obligation of UDCs to ensure reliable delivery
of  distribution  service to all retail  customers and that this obligation does
not extend exclusively to only Standard Offer Service customers, because the UDC
is the Provider of Last Resort for competitive  retail  consumers as well. Staff
stated that  because the ability of a UDC to meet this  obligation  depends upon
the   adequacy  of

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its distribution system, local generation and its interconnections with the bulk
transmission  system, this Section's reference to transmission import capability
is proper.

     Staff  also  pointed  out  that  because  the cost of  distribution  system
improvements is recovered via the UDC's distribution  delivery charge,  ensuring
that such system adequacies are achieved does not imply that the UDC must absorb
the full cost for required system improvements,  and that transmission providers
recover  transmission  system  improvement  costs  via a  transmission  delivery
charge.  Staff stated that  although  such charges may be regulated by different
jurisdictional  authorities,  adequate  system  delivery  obligation  remains  a
composite  responsibility  of  the  UDC  and  its  interconnected   transmission
providers.

     For those  reasons,  Staff did not agree with  suggestions  to delete  this
Section or eliminate use of the words "transmission  import" therein.  Staff did
note, however, that the current rule fails to speak to the obligation of the UDC
to provide an adequate distribution system as well as transmission capabilities,
and recommended that this Section be amended to read as follows:

          "Utility Distribution  Companies shall retain the obligation to assure
          that adequate  transmission  import capability AND DISTRIBUTION SYSTEM
          CAPACITY  is   available  to  meet  the  load   requirements   of  all
          distribution  customers  within their services  areas."

     ANALYSIS:  We  concur  with  Staff  that  the  advent  of  electric  retail
competition  does not remove,  eliminate or diminish the  obligation  of UDCs to
ensure  reliable   distribution  service  to  all  retail  customers,   and  not
exclusively to Standard Offer Service customers. Because the ability of a UDC to
meet this obligation depends upon the adequacy of its distribution system, local
generation,  and  interconnections  with  the  bulk  transmission  system,  this
Section's  reference  to  transmission  import  capability  does not  exceed the
Commission's  jurisdiction.  As in the  past,  the cost of  distribution  system
improvements are recoverable via the UDC's  distribution  delivery  charge,  and
transmission  providers can recover  transmission  system  improvement costs via
transmission delivery charges.

         We will adopt Staff's recommended modification. We will not delete this
Section as  requested by APS, or  eliminate  the use of the words  "transmission
import" as suggested by Navopache  and Mohave,  because the  Commission  has the
authority and the obligation to mandate

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that all  distribution  ratepayers  in UDC  service  territories  have access to
generation  provided by the certificated ESP of their choice.  However, we agree
that  distribution  issues are closely  tied to  transmission  issues,  and that
ideally  market  forces,  and  not  UDC  decisions,  should  drive  plant-siting
decisions  by new market  entrants or  merchant  generators.  We will  therefore
modify this  Section to  indicate  that  eventually,  the  obligation  to assure
adequate  transmission  import  capabilities should rest with the ISO, or in the
event  the ISO does not  become  operational,  by  default  with the  AISA.  Our
modifications do not substantively modify this Section.

     RESOLUTION: Modify this Section as follows:

          "UNTIL SUCH TIME THAT THE  TRANSMISSION  PLANNING  PROCESS MANDATED BY
          R14-2-1609(D)(5)  IS FULLY  IMPLEMENTED,  OR UNTIL  SUCH  TIME  THAT A
          FERC-APPROVED AND OPERATIONAL  INDEPENDENT SYSTEM OPERATOR ASSUMES THE
          OBLIGATIONS OF THE AISA AS IS CONTEMPLATED BY  R14-2-1609(F),  Utility
          Distribution  Companies  shall  retain the  obligation  to assure that
          adequate  transmission import capability is available to meet the load
          requirements  of all  distribution  customers  within  their  services
          areas. UTILITY  DISTRIBUTION  COMPANIES SHALL RETAIN THE OBLIGATION TO
          ASSURE THAT ADEQUATE DISTRIBUTION SYSTEM CAPACITY is available to meet
          the load  requirements  of all  distribution  customers  within  their
          services areas."

1609(D)

     ISSUE:   TEP  proposed   that   transmission-owning   Affected   Utilities'
participation in AISA formation be made optional instead of mandatory,  and that
the  resulting  optional-participation  AISA  should  be given the  latitude  to
determine  whether the functional  characteristics  of the AISA  contemplated by
this Section are  "appropriate."  To this end, TEP suggested  that,  because the
AISA should determine what functions it must carry out as  circumstances  change
over time,  the word "shall"  should be replaced with the word "may"  throughout
this Section.  NWE proposed  revised  language that would limit the AISA role to
that of a monitor or auditor  without  developing  and operating an  overarching
statewide Open Access Same-Time  Information  System ("OASIS").  APS stated that
the AISA should be limited to verifying  rather than  calculating  the Available
Transmission  Capacity  ("ATC")  for  Arizona  transmission  facilities.   Staff
responded  that the  functional  characteristics  outlined  for the AISA in this
Section describe what is required to assure  non-

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discriminatory  retail access in a robust and efficient  electricity market, and
that reducing or changing such functional  characteristics  could jeopardize the
effective  achievement of a fair and  non-discriminatory  retail  market.  Staff
further stated that by filing with FERC, the AISA will become a regulated entity
that cannot indiscriminately change its functionality.

     Staff  explained that two stages of development are envisioned for AISA: an
initial  implementation  and an ultimate  implementation,  and that the ultimate
implementation  includes an overarching  statewide  OASIS that will provide AISA
with  the  technical  ability  to take an  active  role in the  calculation  and
allocation of the ATC for the Arizona  transmission system. Staff explained that
this Section by necessity defines a fully developed AISA providing the necessary
functional  requirements  in the  absence  of an ISO,  and  that the pace of ISO
implementation  will  dictate to what extent the AISA  becomes  fully  developed
before  handing over its  responsibilities  and functions to the regional ISO as
contemplated  by Section  1609(F).  Staff  therefore  believes that the language
changes suggested by TEP and NWE are not appropriate.

     ANALYSIS:  It is essential that the Rules assure, in the event of any delay
in  the   implementation   of  the   planned   regional   ISO,   the   fair  and
non-discriminatory transmission access that is essential to the development of a
robust and efficient electricity market. We agree with Staff's  characterization
of the two stages of  implementation  of the AISA,  and that this Section should
remain in place as  written.  The role of the AISA should not be limited at this
time in  reliance  on the planned  regional  ISO,  which has as yet has not been
officially formed and is awaiting FERC approval.

     RESOLUTION: No change is necessary.

1609(D)(5)

     ISSUE: APS and TEP contend that the transmission planning function required
of AISA by this Section is unnecessary,  duplicates the efforts of the Southwest
Regional Transmission  Association ("SWRTA") and the Western States Coordinating
Council ("WSCC"),  and should be deleted.  Staff stated that Affected  Utilities
historically   assumed  the   responsibility  to  plan  transmission   expansion
requirements,  and that although SWRTA and WSCC do study the  interconnected EHV
transmission  system's  capability to perform  reliably  under various  forecast
operating  conditions,  the  transmission  system analysis  functions  currently
performed by SWRTA and

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WSCC do not  consider  transmission  alternatives  to solve  local  transmission
problems.  Staff  further  stated  that  it  should  not  be  assumed  that  the
transmission  planning  function  accompanying  a regional  ISO will address the
transmission  interface with local UDC distribution  systems.  Staff agreed with
APS' and TEP's  assessment  that because  Section 1609(B) places that obligation
with  the  UDC  and  its  transmission  providers,   AISA  implementation  of  a
transmission  planning  process  as  required  by  Section  1609(D)(5)  would be
redundant and  unnecessary.  Staff  therefore  recommended  that this Section be
deleted.

     ANALYSIS:  Due to our modification of Section 1609(B),  this Section is not
redundant, but is essential to assure that the transmission interface with local
UDC distribution systems is addressed. Otherwise, we concur with Staff.

     RESOLUTION: No change is necessary.

1609(E)

     ISSUE:  APS  contended  that because APS has already  filed a proposed AISA
implementation  plan on behalf of itself,  AEPCO,  TEP,  and  Citizens,  Section
1609(E) is moot and should be deleted. NWE recommended  inclusion of language in
Section 1609(E) to require a proposed  schedule for the phased  development of a
regional ISO. Staff agreed that a proposed  schedule for the staged  development
of the AISA and its  transition  to a regional ISO is needed,  and that the AISA
implementation plan should be updated and re-filed with the Commission following
final adoption of these rules, and recommended the following language changes to
Section 1609(E):

          "... the schedule for the phased  development  of Arizona  Independent
          Scheduling  Administrator  functionality AND PROPOSED  TRANSITION TO A
          REGIONAL ISO; ..."

     ANALYSIS: We concur with Staff's  recommendation.  This modification is not
substantive.

     RESOLUTION:  Make the changes to Section  1609(E) as  suggested by Staff to
require a proposed regional ISO transition  schedule in the AISA  implementation
plan.

1609(F)

     ISSUE: Tucson expressed doubts as to the necessity of a regional ISO, which
Tucson states may be more expensive than originally  anticipated,  and therefore
recommended deletion of Section 1609(F).

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                                                    DOCKET NO. RE-00000C-94-0165

     ANALYSIS: Section 1609(F) directs the Affected Utilities to make good-faith
efforts to develop a regional  ISO.  The FERC has  provided  guidelines  for ISO
formation to ensure  nondiscriminatory  access to the transmission grid. Section
1609(C) expresses the Commission's support for a regional ISO. We do not believe
that this provision as written overly burdens the Affected  Utilities,  nor does
it mandate the creation of an ISO if it is not economically feasible to do so.

     RESOLUTION: No change is required.

1609(G)

     ISSUE: APS wanted assurances that the Commission "will" authorize  Affected
Utilities to recover costs for  establishing  and operating the AISA or regional
ISO if FERC  fails to do so  within  90 days of  application  with  FERC.  Staff
recognized that the cost of organizing and implementing AISA and Desert STAR has
been partially assumed by Arizona's  Affected  Utilities,  and that their timely
recovery of such costs is a reasonable expectation.  Staff stated, however, that
this Section  already  accommodates  such a cost  recovery and therefore did not
support wording changes in Section 1609(G).

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1609(I)

     ISSUE:  NWE recommended  removal of language  requiring AISA development of
protocols  for pricing and  availability  of Must-Run  Generating  Units,  their
presentation  to the  Commission  for review and  approval  prior to filing with
FERC, provision of such services by UDCs, and recovery of such fixed-costs via a
regulated  charge that is part of the distribution  service charge.  APS opposed
NWE's proposal.  Staff  recommended that this Section should be left intact,  as
the AISA is  developing  such  protocols  and is  proceeding to comply with this
Section as it is written.

     ANALYSIS:  NWE's  comments do not provide the basis upon which its proposed
changes are  premised,  and do not suggest an  alternative  method of developing
protocols  for the  availability  of services from  Must-Run  Generating  Units.
Generation  from  Must-Run  Generating  Units is  essential

                                       44                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

to maintain system  reliability,  and should  therefore  remain a Noncompetitive
Service. Must-Run Generating Units should operate on a regulated cost-of-service
basis.

     RESOLUTION: No change is necessary.

1609(J)

     ISSUE:  APS  suggested  deletion of this Section on the basis that the AISA
will not address settlement protocols.  Staff responded that the AISA is in fact
addressing protocols for settlement of Ancillary Services,  Must-Run Generation,
Energy  Imbalance,  and  After-the-Fact  Checkout  in order to shape and  manage
Scheduling  Coordinators'  expectations of the settlement process, and that this
Section should remain as written.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

FORMER R14-2-1609 - SOLAR PORTFOLIO STANDARD

     ISSUE: Photovoltaics International, LLC encouraged the Commission to retain
the Solar Portfolio Standard and further stated that in selecting a location for
its next solar manufacturing  plant, it would look for a state with "appropriate
encouragements  for adoption of solar electricity  generation."  Similarly,  the
ACAA, Golden Genesis Company,  and Robert Annan recommended the reinstatement or
retention of the Solar Portfolio Standard (R14-2-1609).  Tucson also recommended
that the Solar Portfolio Standard be retained, but indicated that it "... may be
desirable  to  modify  the  standard  to make it more  practical,  but  complete
elimination of the solar  requirements is poor public policy." Tucson  expressed
support of the  Environmental  Portfolio  Standard as  outlined in  Commissioner
Kunasek's  April 8,  1999,  letter  "as a  substitute  for the  Solar  Portfolio
Standard."  Tucson  suggested  that the  Environmental  Portfolio  Standard  "be
formulated to follow the intent of the Solar  Portfolio  Standard." The LAW Fund
also recommended reinstatement of the Solar Portfolio Standard. However, the LAW
Fund  applauded  the  opening  of a new  docket  on an  Environmental  Portfolio
Standard  (E-00000A-99-0205),  and stated  that it will  participate  in the new
docket. The Arizona Solar Energy Industries Association  ("ARISEIA") stated that
the Solar Portfolio  Standard  "should have been retained in the Rules." ARISEIA
further  stated,  however  that  it

                                       45                     DECISION NO. 61969
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supports the new Environmental  Portfolio  Standard docket,  which will "provide
significant  economic  development  opportunities,  cleaner  air and a  brighter
future for Arizona."

     Staff provided the following  comments:  "Staff has been  supportive of the
Solar Portfolio Standard since its inception in 1996. However, since the Amended
Rules  approved in Decision  No.  61634 on April 23,  1999,  did not include the
Solar  Portfolio  Standard,  it is  problematic  to attempt to  reintroduce  the
standard  at this  point  in the  rule  amendment  process.  To do so would be a
"substantive"  change  in  the  rules,  in  Staff's  opinion,   necessitating  a
re-commencement  of the rule  amendment  process  that might  delay the start of
competition.  Staff  believes  that  delaying the entire rules  package would be
neither prudent nor wise.

     "Staff does, however,  agree with Tucson, the LAW Fund and ARISEIA that the
new  docket  for  the  Environmental   Portfolio   Standard,   as  suggested  by
Commissioner  Kunasek's  April  8,  1999,  letter  is an  excellent  vehicle  to
incorporate solar and other clean technologies into the new competitive  market.
In fact, Staff believes that the Environmental  Portfolio  Standard process,  if
promptly handled, and followed by a supplemental  rulemaking process,  could add
Environmental  Portfolio  Standard  rules  that could be in effect by January 1,
2000."

     Staff  recommended  no change to the rules at this time, but a continuation
of the Environmental Portfolio Standard proceedings in the new docket.

     ANALYSIS:  We believe  that the  Environmental  Portfolio  Standard  docket
constitutes  the proper  forum for  consideration  of the costs and  benefits of
renewable energy  requirements,  and that the start of competition should not be
delayed pending such consideration.

     RESOLUTION: No change is required.

R14-2-1611 - RATES

1611(B)

     ISSUE: NWE opposed the language in Section 1611(B)  regarding the filing of
maximum rates,  stating that the market will set the price of electric  services
and that in  certain  cases,  the  maximums  may need to be  exceeded.  NWE also
pointed out that this provision does not establish any time  limitations for the
Commission  to approve such rates.  Staff  responded  that the filing of maximum

                                       46                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

rates  is an  established  rate/regulatory  practice  in  Arizona,  and that the
Commission has approved  maximum rates in  conjunction  with its approval of ESP
applications.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1611(C)

     ISSUE:  NWE stated that Section  1611(C) is an  unnecessary  remnant of the
regulatory regime that Arizona is now abandoning, and that it should be stricken
in its entirety,  but that if retained,  strict time limitations for such review
should be required,  and  submitted  contracts  should be presumed  valid unless
disapproved  under clear  criteria  within the  established  time period.  Staff
stated that this Section requires a Commission Order for contract  approval only
if the contract  terms deviate from a Load Serving  Entity's  approved  tariffs.
Tucson  stated  that this  Section  should be deleted  because it is unclear why
competitively  negotiated contracts should be treated differently before January
1, 2001, than after that date.  Trico  recommended that because the word "terms"
is ambiguous,  the word "terms" should be replaced by the word  "provisions"  in
the last  sentence of Section  1611(C).  Commonwealth  joined in the concerns of
Tucson and Trico. Staff agreed that the word "terms" may be misconstrued to mean
the  length  of the  contract  and  recommended  adoption  of  Trico's  proposed
modification.

         ANALYSIS:  This Section places a reasonable requirement on Load-Serving
Entities in order to allow the  Commission's  Utilities  Division to monitor the
referenced  contracts during the phase-in of competition.  After January 1, 2001
all customers will have access to contracts with competitive suppliers, and this
monitoring  will no longer be  necessary  for  contracts  that  comply  with the
provisions  of approved  tariffs.  It is reasonable  that a Commission  Order be
required for approval of contracts that deviate from approved  tariffs,  because
to approve such  contracts  without  Commission  Order would  render  Commission
approval of tariffs meaningless. We concur with Staff regarding the substitution
of the word "provisions" for the word "terms."

     RESOLUTION: Replace the word "terms" with the word "provisions" in the last
sentence of this Section. No other change is necessary.

1611(D)

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                                                    DOCKET NO. RE-00000C-94-0165

     ISSUE:  Tucson recommended  deletion of the first sentence of this Section.
Staff responded that this Section affirms the fact that the referenced contracts
no longer  need to be filed with the  Director,  Utilities  Division on or after
January 1, 2001, and recommended no change.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

R14-2-1612 - SERVICE QUALITY, CONSUMER PROTECTION, SAFETY, AND BILLING
REQUIREMENTS

1612(A-B)

     ISSUE:  Trico  recommended  that words "each  paragraph" be replaced by the
words "the  applicable  provisions"  in the last  sentence  of  Section  1612(A)
because  in  this  Section  as well  as  Section  1612(B),  there  are  numerous
provisions of Sections 201 through 212 that are not  applicable  to ESPs.  Staff
responded that ESPs are subject to all of the provisions of Sections 201 through
212, and therefore no change to Sections 1612(A) or (B) is necessary.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1612(C)

     ISSUE:  Commonwealth  proposed  that oral  authorization,  subject to third
party verification, be allowed for the switching of service providers in lieu of
the  requirement of a written  authorization,  and that this Section be modified
accordingly.  Commonwealth  argued that allowing  third party oral  verification
would reduce costs for ESPs. Staff responded that a customer's  service provider
should not be changed without written consent from the customer, because written
authorization  minimizes  the  possibility  of being  switched to other  service
providers  without  customer  consent,  and that  there is no  reason  that this
requirement would result in a delay of the transaction.  In their oral comments,
ACAA  informed  the  Commission  that it and  other  consumer  groups  have been
communicating  with  Commonwealth  regarding  this issue,  but that the consumer
groups  cannot  yet  endorse  Commonwealth's  proposal.  At the  public  comment
session,  Staff  stated that written  confirmation  is

                                       48                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

the best way to avoid any  potential  unauthorized  switching of  providers,  or
"slamming" problems that may occur, and recommended no change.

     ANALYSIS:  Arizona's  electricity  consumers  must be  protected  from  the
practice  of  "slamming"  that  is  unfortunately  an  ongoing  problem  in  the
deregulated  long-distance  telecommunications  industry. In that industry,  the
third-party oral verification process is known not to be completely effective in
preventing  slamming.  We do not believe that  requiring  written  authorization
rather than third-party  oral  verification  will  necessarily  result in higher
market entry costs for  competitive  ESPs. On the contrary,  the  requirement of
written customer  authorization  will provide protection for ESPs as well as for
consumers,  because it will result in fewer erroneous switches, which are costly
for ESPs.  In keeping with the intent of A.R.S.  ss.  40-202(C)(4),  we will not
modify this Section as Commonwealth requests.

     RESOLUTION: No change is necessary.

     ISSUE: A.R.S. ss. 40-202(C)(4) confirms the Commission's authority to adopt
consumer protection requirements related to switching service providers. Several
of the requirements appearing in A.R.S. ss. 40-202(C)(4) are embodied in Section
1612(C), but some are not.

     ANALYSIS:  For consistency,  clarity and certainty,  Section 1612(C) should
include  the  specific   requirements  and  prohibitions   relating  to  written
authorizations   to  switch  service   providers  that  appear  in  A.R.S.   ss.
40-202(C)(4). Such additions to the Rules are not substantive.

     RESOLUTION: Modify Section 1612(C) by adding the following after "switching
the consumer back to the previous provider.":

          "A NEW PROVIDER WHO SWITCHES A CUSTOMER WITHOUT WRITTEN  AUTHORIZATION
          SHALL ALSO REFUND TO THE RETAIL ELECTRICITY CUSTOMER THE ENTIRE AMOUNT
          OF  THE  CUSTOMER'S   ELECTRICITY  CHARGES  ATTRIBUTABLE  TO  ELECTRIC
          GENERATION  SERVICE  FROM THE NEW PROVIDER  FOR THREE  MONTHS,  OR THE
          PERIOD  OF THE  UNAUTHORIZED  SERVICE,  WHICHEVER  IS  LESS."

          Add the following after "the provider's certificate.":

          "THE  FOLLOWING  REQUIREMENTS  AND  RESTRICTIONS  SHALL  APPLY  TO THE
          WRITTEN  AUTHORIZATION  FORM REQUESTING  ELECTRIC SERVICE FROM THE NEW
          PROVIDER:

          1.   THE AUTHORIZATION SHALL NOT CONTAIN ANY INDUCEMENTS;

                                       49                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

          2.   THE AUTHORIZATION  SHALL BE IN LEGIBLE PRINT WITH CLEAR AND PLAIN
               LANGUAGE  CONFIRMING THE RATES,  TERMS,  CONDITIONS AND NATURE OF
               THE SERVICE TO BE PROVIDED;

          3.   THE  AUTHORIZATION  SHALL NOT STATE OR SUGGEST  THAT THE CUSTOMER
               MUST TAKE  ACTION TO RETAIN THE  CUSTOMER'S  CURRENT  ELECTRICITY
               SUPPLIER;

          4.   THE   AUTHORIZATION   SHALL  BE  IN  THE  SAME  LANGUAGE  AS  ANY
               PROMOTIONAL  OR  INDUCEMENT  MATERIALS  PROVIDED  TO  THE  RETAIL
               ELECTRIC CUSTOMER; AND

          5.   NO  BOX  OR  CONTAINER  MAY  BE  USED  TO  COLLECT   ENTRIES  FOR
               SWEEPSTAKES  OR A  CONTEST  THAT,  AT THE SAME  TIME,  IS USED TO
               COLLECT  AUTHORIZATION  BY A RETAIL  ELECTRIC  CUSTOMER TO CHANGE
               THEIR ELECTRICITY SUPPLIER OR TO SUBSCRIBE TO OTHER SERVICES.

     ISSUE:  Commonwealth  objected  to the  language  in Section  1612(C)  that
authorizes  UDCs to audit ESPs  written  authorizations  to switch  providers in
order to assure that a customer switch was properly authorized.

     ANALYSIS:  We agree  that  this  provision  could  unnecessarily  delay the
switching process.  The penalties for unauthorized  switching should be adequate
to deter intentional  unauthorized switching,  which should preclude any need to
audit  written  authorizations.  However,  the  Commission's  Consumer  Services
Division has the  regulatory  authority  to conduct  such  audits,  and if a UDC
believes such an audit is necessary,  the UDC should request that the Commission
conduct an audit. A UDC, especially one with a competitive ESP affiliate, should
not have the authority to conduct such audits itself.

     RESOLUTION: Replace "HAS THE RIGHT" with "may request that the Commission's
Consumer Services Division". Such modification does not substantively affect any
entity's right to an audit.

1612(E)

     ISSUE:  NWE  recommended  that this  Section be  redrafted  to clarify that
compliance with applicable  reliability  standards is the  responsibility of the
scheduling  coordinator,  the ISO or the ISA, and that notification of scheduled
outages is the  responsibility  of the UDC and  should not apply to ESPs.  Staff
responded  that ESPs should remain  subject to the same  applicable  reliability
standards as UDCs and recommended no change.

     ANALYSIS: We concur with Staff.

                                       50                     DECISION NO. 61969
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                                                    DOCKET NO. RE-00000C-94-0165

     RESOLUTION: No change is necessary.

1612(G-H)

     ISSUE:  NWE stated that the  provisions  found in Sections  1612(G) and (H)
should apply only to UDCs.  Staff  responded  that ESPs should remain subject to
the same service quality provisions as the UDCs, and recommended no change.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1612(I)

     ISSUE:  Tucson  requested  that Section  1612(I) be modified to clarify the
time frames and  conditions  that a customer  that is being served by an ESP may
return to Standard  Offer  Service.  Staff stated that it will be necessary  for
both the ESP and UDC to  coordinate  a  customer  returning  to  Standard  Offer
Service  through the  Termination  of Service  Agreement  Direct Access  Service
Request (DASR) process,  because once properly  notified by the ESP, the UDC has
the  responsibility to ensure that the proper metering  equipment is in place to
serve a customer who is returning to Standard Offer  Service.  Staff stated that
the time frames and the  conditions  that are  included  in Section  1612(I) are
therefore  necessary  and  reasonable.  Further,  APS  responded  that  Tucson's
suggestion fails to recognize the timing and coordination  that may be necessary
to return some  customers to Standard  Offer if it is necessary to replace meter
equipment.

     ANALYSIS:  We concur with Tucson that the  timeframes  in this  Section are
ambiguous  concerning  the timing for  providing  notice to return a customer to
Standard Offer Service.  We agree with Staff and APS,  however,  that in certain
situations,  whether  appropriate  metering equipment is in place can affect the
transfer of service.  Provided  that the  appropriate  metering  equipment is in
place,  we believe 15 days notice is adequate  for a UDC to return a customer to
Standard Offer Service.  Consequently,  we adopt Tucson's proposed modification,
with the exception of Tucson's proposed deletion of the reference concerning the
placement of appropriate metering equipment.

     RESOLUTION: Revise Section 1612(I) as follows:

          Electric Service  Providers shall give at least 5 days notice to their
          customer  [and to the  appropriate  Utility  Distribution  Company] of
          scheduled  return to Standard  Offer  Service [but that return of that
          customer  to  Standard  Offer  Service  would be at the  next  regular
          billing cycle, if appropriate  metering  equipment is in place and the
          request is  processed  15  calendar  days prior to the next  scheduled
          meter read date]. ELECTRIC SERVICE PROVIDERS SHALL PROVIDE 15 CALENDAR
          DAYS NOTICE  PRIOR TO THE NEXT  SCHEDULED  METER  READING  DATE TO THE
          APPROPRIATE  UTILITY  DISTRIBUTION  COMPANY  REGARDING  THE  INTENT TO
          TERMINATE  A SERVICE  AGREEMENT.  RETURN OF THAT  CUSTOMER TO STANDARD
          OFFER SERVICE

                                       51                     DECISION NO. 61969



{  } Denotes underline
[  ] Denotes strike through
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

          WILL BE AT THE NEXT  REGULAR  BILLING  CYCLE IF  APPROPRIATE  METERING
          EQUIPMENT  IS IN PLACE AND THE REQUEST IS  PROVIDED  15 CALENDAR  DAYS
          PRIOR  TO THE NEXT  REGULAR  READ  DATE.  Responsibility  for  charges
          incurred  between  the notice and the next  scheduled  read date shall
          rest with the Electric Service Provider.

1612(K)(1)

     ISSUE:   Navopache  and  Mohave  proposed  adding  a  sentence  to  Section
1612(K)(1)  to allow  UDCs to  recover  costs  associated  with  collecting  and
distributing  metering  data  when  UDCs  provide  metering  data  to an  ESP or
customer,  and proposed adding the words "Utility  Distribution  Companies shall
make  available  to the  Customer  or Electric  Service  Provider  all  metering
information  and may  charge a fee for that  service.  The  charge  or fee shall
reflect the cost of providing such information." Staff pointed out that UDCs may
request that the  Commission  approve this type of charge as a tariff item,  and
recommended no change to this Section.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

1612(K)(2)

     ISSUE:  NWE contended  that the Commission  should not approve  tariffs for
meter testing, and that rather than establishing a set percentage of error, this
Section  should  refer to a  Commission-approved  standard.  NWE also  suggested
replacing "another" with "an".

     ANALYSIS:  This Section  contains the  Commission-approved  standard of + 3
percent as provided by Section 209(F). Tariffs for meter testing should be filed
for approval by the Commission.  NWE's  suggestion that "another" be replaced by
"an" provides clarity and should be adopted.

     RESOLUTION:  Replace  "another"  with "AN  [another]".  No other  change is
required.

1612(K)(3)

     ISSUE:  Staff stated that at the June 2, 1999 Metering Committee meeting it
was proposed that the word  "customer"  be removed after the word  "competitive"
and be replaced  with "point of  delivery,"  and deletion of the words "for each
service delivery point." Staff stated that the Metering

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Committee had  previously  determined  that each point of delivery be assigned a
Universal Node Identifier  ("UNI"),  and that because a customer could have more
than one point of  delivery,  a UNI must be assigned to each point of  delivery.
Staff  recommended that this Section be modified using the wording  developed by
the Metering Committee.

     ANALYSIS: We concur with Staff. This modification is not substantive.

     RESOLUTION: Modify this Section as follows:

     3. Each  competitive  [customer]  POINT OF  DELIVERY  shall be  assigned  a
Universal  Node  Identifier [ for each service  delivery  point] by the Affected
Utility or the Utility Distribution Company whose distribution system serves the
customer.

1612(K)(4)

     ISSUE:  NWE contended  that the Utility  Industry  Group ("UIG")  should be
required to complete its standards at least 60 days before  competition  begins,
and therefore  proposed  deleting the words  "standards  approved by the Utility
Industry  Group  (UIG) that can be used by the  Affected  Utility or the Utility
Distribution Company and the Electric Service Provider." and replacing them with
"UIG standards in effect at least 60 days before the onset of competition."  NWE
alternatively  proposed  that in the  penultimate  line of this  Section,  "can"
should be  changed to  "shall."  Staff  responded  that  because  the use of EDI
formats  approved by UIG has been discussed by the Metering  Committee,  and all
formats  that are being used were  already in effect  earlier  this year,  NWE's
first proposed change is unnecessary.

     ANALYSIS:  We concur with Staff's  reasoning  regarding the first  proposed
change, and agree with NWE regarding its alternative proposal. This modification
is not substantive.

     RESOLUTION:  Change  "can"  to  "shall"  in the  penultimate  line  of this
Section. No other change is necessary.

1612(K)(6)

     ISSUE: TEP proposed deleting the words "Predictable loads will be permitted
to use load profiles to satisfy the requirement of hourly  consumption data. The
Affected Utility or Electric  Service Provider will make the  determination if a
load is predictable." APS did not oppose allowing some "predictable load" to use
load  profiling  in lieu of hourly  consumption  data,  but  believed  that

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this  Section  is  unclear  as to who may  waive  the  requirements  for  hourly
consumption  data.  APS  recommended  changing  the  last  sentence  of  Section
1612(K)(6)  to  provide  that the  "entity  developing  the load  profile  shall
determine  if a load is  predictable."  Staff  responded  that ESPs and UDCs are
responsible for developing the load profiles for their respective  customers and
if they do not estimate the load profile  correctly,  the AISA will require them
to  pay  scheduling  penalties.  Staff  believed  that  APS'  proposed  language
appropriately  clarifies where this responsibility resides, and recommended that
APS' wording be used.

     Commonwealth  disagreed with Staff's and APS' proposed  modification  as an
additional  barrier  to entry  and  supported  keeping  the  original  language.
Commonwealth  argued  that  any ESP  should  be able  to  make  its  independent
determination  of whether or not a customer has a load it desires to serve.  TEP
did not agree with the  modifications  proposed by Staff,  Tucson and APS on the
basis that they do not address the  concerns  TEP raised.  TEP argued that loads
are determined by an Affected Utility's  unmetered tariffs, so only the Affected
Utility  is  in a  position  to  determine  whether  load  is  predictable.  TEP
maintained  that there are many reasons why load  profiling  fails to adequately
address  issues  such  as  economic  efficiency,   system  reliability,   proper
allocation of costs to customers and proper  allocation of costs to  third-party
suppliers. TEP strongly contended that until these issues are resolved, there is
no  justification  to  avoid  the use of  interval  metering  in  favor  of load
profiling.

     ATDUG  believed that some types of loads such as irrigation and other water
pumping loads are inherently predictable and suggested the following sentence be
added:  "The  Commission  will  identify  categories  of loads  that are  deemed
predictable."

     ANALYSIS: TEP states there are unresolved issues that argue against the use
of load profiling in lieu of interval metering. However, TEP did not provide the
rationale why these issues should  prevent the use of profiling for  predictable
loads.  We concur  with  Tucson,  Staff and APS that it is  reasonable  to allow
predictable  loads to use load profiling in lieu of hourly  consumption data. We
agree  with  Staff  that  because  the  entity  determining  whether  a load  is
predictable  or not will  bear  the  responsibility  of  paying  any  scheduling
penalties  stemming from  inaccurate  predictions,  that

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APS'  proposed  language  should be  adopted.  We do not  believe  that  ATDUG's
suggestion that the Commission should identify  categories of loads to be deemed
predictable is necessary at this time.

     RESOLUTION: Delete the last sentence of Section 1612(K)(6) and replace with
"THE LOAD-SERVING ENTITY DEVELOPING THE LOAD PROFILING SHALL DETERMINE IF A LOAD
IS PREDICTABLE." Such modification is not substantive.

1612(K)(6) AND (7)

     ISSUE:  Commonwealth proposed that instead of the current 20 kW and 100,000
kWh limit for hourly interval  meters,  that a limit of 50 kW and 250,000 kWh be
imposed for the use of hourly  interval  meters.  Tucson proposed that the 20 kW
demand threshold be re-evaluated.  Staff responded that 20kW was the appropriate
cut-off for requiring hourly interval meters because customers over 20 kW do not
have  easily  predictable  load  profiles  and use of load  profiling  for  such
customers  can result in higher  scheduling  errors  and cause the  Load-Serving
Entities  to pay  scheduling  penalties  which  would be  passed  on to both the
Standard Offer Service and competitive consumers. APS asserted that Commonwealth
has not provided a compelling  argument why the threshold of 20kW,  developed by
the working group, is not appropriate. Staff argued that the lower limit reduces
scheduling  errors and results in lower costs to the Standard  Offer Service and
competitive customers.

     ANALYSIS:  Section  1612(K)(6)  provides  a  means  for  loads  over  20 kW
determined to be predictable by Load-Serving  Entities  developing load profiles
to use those load profiles in lieu of interval meters.  We concur that the 20 kW
threshold, that was developed by the working group, should remain unchanged.

     RESOLUTION: No change is necessary.

1612(M)

     ISSUE:  NWE  recommended  that Section  1612(M) be stricken in its entirety
because  the  Electric  Power  Competition  Act (HB 2663)  requires  substantial
statewide consumer outreach and education, and further informational programs by
ESPs is  unnecessary.  Staff  responded that the Commission has a duty to ensure
that all customers  throughout  the state are well informed  regarding  electric
competition and recommended that this provision remain.

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     ANALYSIS: This provision provides the Commission with the ability to ensure
that consumers receive information about competition.

     RESOLUTION: No change is necessary.

1612(N)

     ISSUE:  Trico,  Navopache and Mohave recommend that the language in Section
1612(N) be modified to clarify that UDCs are not required to segregate Wholesale
Power Contract bills which combine generation and transmission  services.  Staff
responded that the Commission recognizes that distribution  cooperatives may not
have the ability to  segregate  Wholesale  Power  Contract  bills  which  bundle
generation and transmission services.  Staff believed the proper remedy would be
for the affected distribution cooperatives to seek a waiver from this Rule.

     ANALYSIS:  We  believe  that the proper  way to  address  the  distribution
cooperatives' concerns is through the waiver process rather than the revision of
this Rule.

     RESOLUTION: No change is necessary.

     ISSUE:  NWE states that if an ESP is mandated by Section 1612(N) to provide
the listed information on their billing statements,  then Affected Utilities and
UDCs should be mandated to provide such  information that is in their control to
the ESP in order to permit  the ESP to meet its  requirements.  Staff  responded
that the billing  entity will be responsible  for providing this  information on
customer bills,  and that the billing entity for direct access customers will be
responsible for coordinating with UDCs, ESPs, and Meter Reader Service Providers
to provide  this  information.  Staff  therefore  recommended  no change to this
Section.

     ANALYSIS: We concur with Staff. This information exchange should be covered
in the Electric Service Provider Service  Acquisition  Agreement between the ESP
and the UDC.

     RESOLUTION: No change is necessary.

     ISSUE:  Most  commentators  who addressed the issue of bill elements opined
that they should be consistent with the unbundled tariff elements established in
Section 1606(C)(2).

     ANALYSIS: Bills should provide information to customers in a manner that is
easily understood and that permits customers to compare the price of the various
services.  We  believe  that  the  format  established  in our  revised  Section
1606(C)(2)   concerning   unbundled   tariffs  provides  a

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good  framework for  delineating  bill elements.  We agree with the  Residential
Utility  Consumer  Office's  comments  to a past  version  of these  Rules  that
consumers likely are not interested in and may be confused by too much detail on
the bill.  Consequently,  we believe that certain  elements that are broken down
for tariff purposes are better combined when presented on the bill.

     Our modifications to this Section,  while providing additional direction to
the affected  entities and clarity for consumers,  are not  substantive  changes
from the original provision.

     RESOLUTION: Revise Section 1612(N) as follows:

     1.   COMPETITIVE SERVICES:[Electricity Costs]

          a.   Generation,  WHICH SHALL INCLUDE  GENERATION-RELATED  BILLING AND
               COLLECTION;

          b.   Competition Transition Charge, and

          c.   TRANSMISSION AND ANCILLARY SERVICES; [Fuel or purchased power
               adjustor, if applicable]

          d.   METERING SERVICES; AND

          e.   METER READING SERVICES.

     2.   NON-COMPETITIVE SERVICES:[Delivery costs]

          a.   Distribution services, INCLUDING DISTRIBUTION-RELATED BILLING AND
               COLLECTION,  REQUIRED ANCILLARY SERVICES AND MUST-RUN  GENERATING
               UNITS; AND

          b.   SYSTEM BENEFIT CHARGES. [Transmission services;]

     3.   REGULATORY ASSESSMENTS; AND [Other Costs:

          a.   Metering Service,

          b.   Meter Reading Service,

          c.   Billing and collection, and

          d.   System Benefits charge.]

     4.   APPLICABLE TAXES.

R14-2-1613 - REPORTING REQUIREMENTS

     ISSUE:  NWE  recommended  that this entire  Section be deleted  because NWE
believed  that the  reporting  requirements  are  regulatory  in nature  with no
pro-competitive justification,  and that the

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requirements  will harm  consumers by raising  costs,  as ESPs will be forced to
hire employees  whose sole purpose is to fulfill these  reporting  requirements.
TEP  questioned the need for the amount of  information  this Section  requires,
arguing  that the amount of  information  will be  difficult to compile and will
increase the costs that, ultimately, customers will be required to pay.

     Staff  responded  that the  reporting  requirements  are  necessary for the
Commission to monitor and determine that the bond and insurance coverage amounts
are adequate to protect  consumers,  including  customer  deposits and advances.
Staff contended that the reports  required by this Section will also furnish the
Commission  with valuable  information in assessing the  competitiveness  of the
electricity market in Arizona.

     ANALYSIS: We agree with Staff that the information required by this Section
is  very  valuable  to  the  Commission,  especially  in  the  early  stages  of
competition,  and  that the  information  is also  needed  to  ensure  continued
consumer protection via bonds and insurance.

     RESOLUTION: No change is necessary.

R14-2-1614 - ADMINISTRATIVE REQUIREMENTS

1614(A-C)

     ISSUE:  NWE repeated its suggestion  that there should be no requirement to
file maximum rates, and therefore  proposed deletion of these Sections 1614 (A),
(B), and (C). Staff  responded that ESPs are public  service  corporations,  for
whom the  Commission  is lawfully  authorized to establish  just and  reasonable
rates.  Staff  contended that the filing of maximum rates,  subject to discount,
and the filing of contracts are the means by which the Commission has decided to
exercise its jurisdiction.

     EVALUATION: We concur with Staff.

     RESOLUTION: No change is necessary.

1614(E)

     ISSUE:  ACAA  suggested  additional  language  which would  further  define
specifics  surrounding  the  Consumer  Education  Program.  ACAA would have this
Section  specifically  reference  adoption of a funding  plan,  specify that the
adopted  Consumer  Education  Program  is to be a model,  and  require  Affected
Utilities to conform to the adopted plan.  Staff  responded that this

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Section as currently  written will  accommodate the concerns  addressed by ACAA,
and recommended no change.

     ANALYSIS:  We believe  that  ACAA's  concerns  will be  addressed  when the
Commission adopts the Consumer Education Program required by this Section.

     RESOLUTION: No change is necessary.

R14-2-1615 - SEPARATION OF MONOPOLY AND COMPETITIVE SERVICES

1615(A)

     ISSUE: Section 1615(A) requires all competitive  generation and Competitive
Services to be separated from an Affected Utility prior to January 1, 2001. Such
separation shall either be to an unaffiliated  party or to a separate  corporate
affiliate or  affiliates.  Commonwealth  asserted  that all  generation  assets,
except for Must Run  Generating  Units,  should be sold at market value to third
parties.  Commonwealth  also  suggested that an Affected  Utility's  competitive
affiliate should be precluded from acquiring  generation assets unless it is the
highest bidder at auction.  Commonwealth  believes that, without the requirement
of a sale at market value, the UDCs will be able to manipulate  values and shift
costs from Competitive Services to Noncompetitive Services.

     Staff responded that  Commonwealth's  proposal to require generation assets
to be divested  through a market auction is in direct conflict with Decision No.
61677,  the  Commission's  Stranded Cost order,  which treats  divestiture as an
option,  not a requirement.  Staff pointed out that pursuant to Section 1615(A),
the asset transfer  shall be at a value  determined by the Commission to be fair
and reasonable, and that accordingly,  the asset transfer will not occur outside
of Commission  oversight.  Staff  further  stated that  Commonwealth's  concerns
regarding  cost  shifting  between  UDCs and their  affiliates  may be addressed
through the Code of Conduct required by Section 1616 and through  subsequent UDC
rate cases governing Noncompetitive Services.

     Commonwealth  asserted that Section 1615(A) should be clarified by deleting
the word  "competitive",  thereby  requiring  all  generation  assets except for
Must-Run  Generating  Units to be separated  from  Affected  Utilities  prior to
January  1,  2001.  Staff  responded  that  the  definition  of  "Noncompetitive
Services" clearly excludes generation  services,  except for Must-Run Generating

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Units, and that it is therefore clear that competitive  generation  includes all
generation  except for Must-Run  Generating  Units.  Staff  recommended  against
adoption of Commonwealth's suggested modifications to this Section.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is necessary.

     ISSUE:  Section  1615(A)  requires  Affected  Utilities  to transfer  their
generation  assets by January  1,  2001.  TEP  suggested  changing  this date to
January 1, 2003 to accommodate  lease and bond  restrictions  that may interfere
with TEP's ability to comply with the 2001  deadline.  Staff  responded that the
Rules  already  provide  an avenue  in which a public  service  corporation  may
request a waiver to the rules, and that while TEP's individual circumstances may
justify a case-specific  waiver from the proposed deadline,  these circumstances
do not justify an amendment to the Rules.

     ANALYSIS:  We believe  that TEP's  concerns  are best  addressed  through a
waiver rather than a redrafting of this rule.

     RESOLUTION: No change is necessary.

     ISSUE:  Section 1615(A) allows Affected  Utilities to transfer  competitive
generation  assets to  affiliates.  TEP suggested  adding the word  "subsidiary"
because it believes that transfer to a subsidiary  may under some  circumstances
be less costly than transfer to an affiliate.  Staff  responded that in Decision
No. 61669, the Commission clearly indicated its intent to require transfer to an
affiliate, instead of a subsidiary, and that TEP's suggestion conflicts with the
Commission's clearly established intent. Staff therefore  recommended no change.
ATDUG  expressed grave concerns about the  effectiveness  of "separation" if the
transfer of generation assets is allowed to affiliates.

     ANALYSIS: We agree that the requirement that competitive  generation assets
and Competitive  Services be separated to an unaffiliated party or to a separate
corporate  affiliate or  affiliates,  will provide  greater  protection  against
cross-subsidization than would separation to a subsidiary.

     RESOLUTION: No change is necessary.

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     ISSUE:  APS argued  that the  separation  from the UDC of  metering,  meter
reading,  billing,  and  collection  required by Section 1615 is not  necessary,
appropriate,  or to the benefit of  consumers  or the  competitive  market.  APS
proposed  amending  Section 1615 to allow UDCs to offer  non-generation  related
Competitive  Services  without  divesting  such  functions to  affiliates.  AECC
opposed APS' proposal.  Staff  responded that Affected  Utilities,  such as APS,
currently have  substantial  market power by virtue of their status as incumbent
monopolists,  and that the  prospective  competitive  market will benefit by the
creation of a level  playing field for new market  entrants so that  competitors
will have an  incentive  to enter the market.  Staff  therefore  recommended  no
change to this Section.

     ANALYSIS: We concur that separation of monopoly and competitive services by
the incumbent  Affected Utilities must take place in order to foster development
of a competitive market in Arizona.

     RESOLUTION: No change is necessary.

1615(B)

     ISSUE: Section 1615(B)(1)  recognizes that UDCs may provide meters for Load
Profiled  customers.  APS proposed  clarifying this Section by substituting  the
phrase "Meter Services and Meter Reading  Services" for the word "meters." Staff
supported APS' proposal as it uses defined terms in place of an undefined term.

     ANALYSIS: We concur with Staff. This modification  eliminates ambiguity and
is not substantive.

     RESOLUTION:  Delete  "meters"  and replace  with "Meter  Services and Meter
Reading Services".

1615(C)

     ISSUE:   Section  1615(C)  allows  distribution   cooperatives  to  provide
competitive  electric services in areas in which they currently provide service.
AEPCO,  Duncan,  Graham,  and Trico suggested amending this Section to allow the
distribution  cooperatives to provide competitive services in any areas in which
they will be  providing  Noncompetitive  Services  now or in the  future.  Staff
responded that Section 1615(C) was intended to allow  distribution  cooperatives
to  provide

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competitive  services  within  areas in which  they are  providing  distribution
services,  and that because distribution service territories change, it would be
sensible to draft the rule in a manner that  recognizes  this.  Staff  therefore
recommended  deleting  the  phrase  "the  service  territory  it  had  as of the
effective  date of these  rules" and replace it with "its  distribution  service
territory."

     ANALYSIS: We agree with this nonsubstantive modification.

     RESOLUTION:  Replace "the service territory it had as of the effective date
of these rules" with "ITS DISTRIBUTION SERVICE TERRITORY."[the service territory
it had as of the effective date of these rules.]

     ISSUE:  Section  1615(C)  states  that a  generation  cooperative  shall be
subject to the same  limitations to which its member  cooperatives  are subject.
AEPCO  argues  that a  generation  cooperative,  such as AEPCO,  does not have a
geographic  service  territory and does not have distribution  customers.  AEPCO
further  argued that,  because it is not a distribution  cooperative,  it is not
eligible for the exemption  contained in this Section,  and is therefore subject
to all the  requirements  contained in Sections 1615(A) and (B). AEPCO therefore
recommended  deleting the last  sentence of Section  1615(C).  Staff agreed with
AEPCO.

     ANALYSIS:  The  intent  of this  provision  was to  preclude  a  generation
cooperative or its competitive affiliate from providing power in the competitive
market before the territories of its member distribution  cooperatives were open
to  competition.  The  reference  here is  misplaced  and we agree it  should be
removed.  The  timing  for  AEPCO's  competitive  affiliate  to begin  providing
Competitive  Services will be addressed by Commission  order in AEPCO's Stranded
Cost/Unbundled tariff proceeding.

     RESOLUTION: Delete the last sentence of Section 1615(C). This change is not
substantive.

R14-2-1616 - CODE OF CONDUCT

     ISSUE:  Commonwealth,  Tucson,  AECC and Enron Corp.  ("Enron") opposed the
Commission's   elimination  of  the  Affiliate   Transaction   rules   (formerly
R14-2-1617). AECC joined in and fully supported the separately filed comments of
Enron and submits that the  Electric  Competition  Rules must contain  Affiliate
Transaction rules to provide consumers appropriate safeguards in the competitive
marketplace.  Enron  claimed  that the  Affiliate  Transaction  rules  should be
designed to prevent Affected  Utilities from abusing or unfairly exerting market
power due to their inherent and

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historical  monopoly positions in Arizona.  Enron argued that at a minimum,  the
above  concerns  would be  reduced if  Affected  Utilities  and their  marketing
affiliates  are  required to operate as  separate  corporate  entities,  keeping
separate books and records. Enron indicated that market power concerns have been
heightened recently because of the Commission's  approach to Stranded Cost which
does not require Affected Utilities to divest generation assets, thereby leaving
Affected Utilities with tremendous competitive advantage and market power. Enron
identified  the potential  absence of uniformity  among the Affected  Utilities'
Codes of Conduct as a problem  resulting in the ESPs having to guess which types
of  activities  are  allowed  for  each  individual  Affected  Utility  and  its
affiliates.  Commonwealth  recommended  that the Code of Conduct should preclude
any Affected  Utility from offering  competitive  services  through an affiliate
until a Code of Conduct  has been  approved  by the  Commission,  after  notice,
comment,  and  hearing.  Tucson urged the  Commission  to  promulgate  Affiliate
Transaction  rules with  sufficient  detail to assure  the public  that there is
adequate Commission oversight of these  relationships.  Commonwealth stated that
the  Code  of  Conduct  should  not  displace  Affiliate  Transaction  rules  or
guidelines.  Commonwealth  suggested that, if the Affiliate Transactions rule is
not reinserted back into the rules, an alternative seven pages of guidelines for
Affected  Utilities  and their  competitive  affiliates  should be  incorporated
within the Codes of Conduct of each Affected Utility.

     TEP disagreed with the comments of AECC, Tucson and Commonwealth  regarding
the re-adoption of the Affiliate  Transaction rules,  preferring the flexibility
of a Code of  Conduct.  TEP  argued  that  contrary  to Enron's  assertion,  the
requirements  that Affected  Utilities  transfer  their  generation  assets to a
separate affiliate and that Standard Offer Service generation be procured in the
open  market,  will make it  impossible  for the  Affected  Utility to favor its
generation  affiliates to the detriment of other ESPs.  Trico and AEPCO,  Duncan
and Graham  believed  that each  entity  that would be subject to the  Affiliate
Transaction rules is unique and the parties advocating their  reinstatement have
not  provided  adequate  reasons why an  individually  tailored  Code of Conduct
subject to Commission review and approval is not a satisfactory solution.  ATDUG
believed  that  Affected  Utilities  should not draft  their own Code of Conduct
without, at a minimum, a guideline or standard.

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     Staff  responded  that a Code of Conduct for Affected  Utilities  and their
affiliates  is  necessary  in  order  to  ensure  the  development  of a  robust
competitive  market.  Staff  believed  that,  while it is not  essential for all
Affected Utilities to have identical Codes of Conduct,  it is desirable for each
Code of Conduct to address certain significant issues.  Staff stated that in the
absence of some minimal  degree of  uniformity,  parties will be uncertain as to
the rules governing the Arizona market,  and enforcement of these issues will be
difficult.  Staff  therefore  supported  amending  Section  1616 to require each
Affected Utility to address certain minimum standards in its Code of Conduct.

     Staff recommended making the following changes to Section 1616:

     No later than 90 days after adoption of these Rules,  each Affected Utility
     which  plans to offer  Noncompetitive  Services  and  WHICH  PLANS TO OFFER
     Competitive  Services  through its  competitive  electric  affiliate  shall
     propose a Code of  Conduct  to prevent  anti-competitive  activities.  EACH
     AFFECTED  UTILITY  THAT IS AN  ELECTRIC  COOPERATIVE,  THAT  PLANS TO OFFER
     NONCOMPETITIVE  SERVICES,  AND THAT IS A MEMBER OF ANY ELECTRIC COOPERATIVE
     THAT  PLANS TO  OFFER  COMPETITIVE  SERVICES  SHALL  ALSO  SUBMIT A CODE OF
     CONDUCT TO PREVENT ANTI-COMPETITIVE  ACTIVITIES. ALL [The] Codes of Conduct
     shall be subject to Commission approval.

     THE CODE OF CONDUCT SHALL ADDRESS THE FOLLOWING SUBJECTS:

     1.   APPROPRIATE  PROCEDURES  TO PREVENT  CROSS  SUBSIDIZATION  BETWEEN THE
          UTILITY DISTRIBUTION COMPANY AND ANY COMPETITIVE AFFILIATES;

     2.   APPROPRIATE   PROCEDURES  TO  ENSURE  THAT  THE  UTILITY  DISTRIBUTION
          COMPANY'S  COMPETITIVE  AFFILIATE DOES NOT HAVE ACCESS TO CONFIDENTIAL
          UTILITY  INFORMATION  THAT  IS NOT  ALSO  AVAILABLE  TO  OTHER  MARKET
          PARTICIPANTS;

     3.   APPROPRIATE  GUIDELINES TO LIMIT THE JOINT  EMPLOYMENT OF PERSONNEL BY
          BOTH A UTILITY DISTRIBUTION COMPANY AND ITS COMPETITIVE AFFILIATE;

     4.   APPROPRIATE  GUIDELINES TO GOVERN THE USE OF THE UTILITY  DISTRIBUTION
          COMPANY'S  NAME  OR  LOGO  BY  THE  UTILITY   DISTRIBUTION   COMPANY'S
          COMPETITIVE AFFILIATE;

     5.   APPROPRIATE PROCEDURES TO ENSURE THAT THE UTILITY DISTRIBUTION COMPANY
          DOES NOT GIVE ITS COMPETITIVE AFFILIATE ANY UNREASONABLY  PREFERENTIAL
          TREATMENT   SUCH  THAT  OTHER   MARKET   PARTICIPANTS   ARE   UNFAIRLY
          DISADVANTAGED;

     6.   APPROPRIATE POLICIES TO ELIMINATE JOINT ADVERTISING,  JOINT MARKETING,
          OR JOINT SALES BY A UTILITY  DISTRIBUTION  COMPANY AND ITS COMPETITIVE
          AFFILIATE;

     7.   APPROPRIATE  PROCEDURES  TO  GOVERN  TRANSACTIONS  BETWEEN  A  UTILITY
          DISTRIBUTION COMPANY AND ITS COMPETITIVE AFFILIATE; AND

                                       64                     DECISION NO. 61969



{  } Denotes underline
[  ] Denotes strike through
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

     8.   APPROPRIATE  POLICIES TO PREVENT THE UTILITY  DISTRIBUTION COMPANY AND
          ITS  COMPETITIVE  AFFILIATE  FROM  REPRESENTING  THAT  CUSTOMERS  WILL
          RECEIVE BETTER SERVICE AS A RESULT OF THE AFFILIATION.

     ANALYSIS:  Nearly all parties providing comments on this issue suggest that
the entire Affiliate  Transactions rule (formerly R14-2-1617) be reinserted back
into the proposed rules. Others suggested rewriting the current Code of Conduct,
R14-2-1616,  to include specific  appropriate  Affiliate  Transactions rules. We
believe that to promote  competition it is critical to have a statewide standard
for the Codes of Conduct. We believe that Staff's recommended guideline for Code
of Conduct content is reasonable and will promote  competition  within the state
while at the same time providing flexibility for individual Affected Utilities.

     RESOLUTION:   Modify  Section  1616  as   recommended   by  Staff,   adding
clarification  that approval  shall occur after a notice and a hearing.  Staff's
recommended  modification provides additional detail as to what is expected in a
Code of Conduct,  but does not substantively  change the affect of this section.

R14-2-1617 - DISCLOSURE OF INFORMATION

     ISSUE:  NWE and TEP  proposed  that this  entire  Section be  deleted.  APS
proposed  that only  Load-Serving  ESPs,  and not UDCs,  should be  required  to
disclose  information  to consumers.  Trico proposed that a new Section be added
stating  that the UDC would not be required to furnish the same  information  as
provided  by a  Load-Serving  Entity.  AEPCO,  Duncan and Graham  believed  that
mandating a "guess" about the characteristics of the resource portfolio will not
improve the value of data provided to the customer.

     ACAA proposed that information  about the resource mix be readily available
to residential  consumers  without any acquisition  barriers.  Tucson  expressed
concern that this Section requires  information about the resource  portfolio to
be provided  only upon  request and stated that  experience  in other states has
shown that consumers "prefer a more environmentally  sound mix of resources than
traditional  suppliers have in their portfolios." Tucson believes that since the
information  would have to be developed in case someone  requested  it, the only
rationale for not providing it automatically  would be to hide the resource mix.
The LAW Fund  pointed  out that by not  requiring  disclosure  about  resources,
Arizona  consumers  will be not be informed about their choices and will be at a

                                       65                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

disadvantage  in  comparison  to  those in other  western  states.  Commonwealth
asserts  that it has found that many  customers  desire  the option to  purchase
generation from  environmentally-compatible  sources. Commonwealth supported the
disclosure  requirements  and urged  that it be  reinstated  in the  Rules.  APS
believed that market forces would operate to provide  consumers with information
concerning resource mix, and that mandatory disclosure adds unnecessary costs

     Staff stated that  consumers  are entitled to receive  information  so that
they can make  informed  choices,  and that  research  conducted in other states
indicates that consumers want information on generation resources.  Staff argued
that all ESPs providing  generation  service and UDCs  providing  Standard Offer
Service should be required to disclose generation  resource  information as part
of the consumer information label, and not only upon request.  Staff recommended
restoring Sections  1617(A)(4),(5) and (6), and deleting Section 1617(B).  Staff
also recommended  inserting  "PROVIDING  EITHER  GENERATION  SERVICE OR STANDARD
OFFER SERVICE" after "Load-Serving Entity" in Section 1617(A).

     ANALYSIS: We agree with those entities who advocate for the disclosure of a
Load-Serving Entities' resource portfolio characteristics.  However, we are also
concerned  about the costs to  Load-Serving  Entities  and  question the need to
include this  information,  which may or may not be available,  in all marketing
materials.  There are going to be a  significant  number  of  customers  who are
interested  in this  information.  Because  Load-Serving  Entities  will have to
prepare the  information  concerning the resource  portfolio in  anticipation of
customer  requests,  we do not  believe  that  they  will be  able  to hide  the
information,   and  further,   market  forces  will  work  to  disseminate  this
information.

     RESOLUTION:  Except to add Staff's clarifying  language,  we do not believe
that further  modification is necessary.  Insert  "PROVIDING  EITHER  GENERATION
SERVICE OR STANDARD OFFER SERVICE" after Load-Serving Entity in Section 1617(A).
This modification is not substantive.

1617(G)

     ISSUE:  Commonwealth  proposed  that the word  "written"  be  deleted  from
Section  1617(G)(2)  because it believes  third-party  orally verified  customer
authorizations  should  suffice.  Staff  reiterated its belief that a customer's
service provider should not be changed without written consent from the

                                       66                     DECISION NO. 61969
<PAGE>
                                                    DOCKET NO. RE-00000C-94-0165

customer  because  written  authorization  minimizes  the  possibility  of being
switched to other service  providers  without  customer  consent,  and therefore
recommended no change to this Section.

     ANALYSIS: We concur with Staff.

     RESOLUTION: No change is required.

<TABLE> <S> <C>

<ARTICLE> UT
<MULTIPLIER> 1,000

<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
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<OTHER-OPERATING-EXPENSES>                   1,309,603
<TOTAL-OPERATING-EXPENSES>                   1,476,548
<OPERATING-INCOME-LOSS>                        316,373
<OTHER-INCOME-NET>                              20,966
<INCOME-BEFORE-INTEREST-EXPEN>                 337,339
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<EARNINGS-AVAILABLE-FOR-COMM>                   91,943
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