TRAVELERS INSURANCE CO
10-Q, 2000-11-13
LIFE INSURANCE
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<PAGE>   1
                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                    FORM 10-Q

             /X/ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                       THE SECURITIES EXCHANGE ACT OF 1934

                FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2000

                                       OR

             / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
                      THE SECURITIES EXCHANGE ACT OF 1934

      FOR THE TRANSITION PERIOD FROM                  TO
                                     ---------------     ----------------


                         COMMISSION FILE NUMBER 33-33691


                         THE TRAVELERS INSURANCE COMPANY
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

<TABLE>
<S>                                             <C>
                 CONNECTICUT                       06-0566090
        (State or other jurisdiction of         (I.R.S. Employer
        incorporation or organization)          Identification No.)
</TABLE>

                  ONE TOWER SQUARE, HARTFORD, CONNECTICUT 06183
               (Address of principal executive offices) (Zip Code)

                                 (860) 277-0111
              (Registrant's telephone number, including area code)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.

                  Yes    /X/                 No
                      -----------              -----------

As of the date hereof, there were outstanding 40,000,000 shares of common stock,
par value $2.50 per share, of the registrant, all of which were owned by The
Travelers Insurance Group Inc., an indirect wholly owned subsidiary of Citigroup
Inc.


                            REDUCED DISCLOSURE FORMAT

The registrant meets the conditions set forth in General Instruction H(1)(a) and
(b) of Form 10-Q and is therefore filing this Form 10-Q with the reduced
disclosure format.
<PAGE>   2
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES

                                TABLE OF CONTENTS


<TABLE>
<CAPTION>
PART I - FINANCIAL INFORMATION                                                                                       Page
                                                                                                                     ----
<S>                                                                                                                  <C>

ITEM 1.  FINANCIAL STATEMENTS
-----------------------------

Condensed Consolidated Statements of Income for the
Three and Nine Months Ended September 30, 2000 and 1999 (unaudited)....................................................3

Condensed Consolidated Balance Sheets as of September 30, 2000 (unaudited) and
December 31, 1999......................................................................................................4

Condensed Consolidated Statements of Changes in Retained Earnings and
Accumulated Other Changes in Equity from Non-Owner Sources
For the Three and Nine Months Ended September 30, 2000 and 1999 (unaudited)............................................5

Condensed Consolidated Statements of Cash Flows for the
Nine Months Ended September 30, 2000 and 1999 (unaudited)..............................................................6

Notes to Condensed Consolidated Financial Statements (unaudited).......................................................7

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS.........................................................................12
---------------------------------------------



PART II - OTHER INFORMATION


ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K.............................................................................16
-----------------------------------------



SIGNATURES............................................................................................................17
</TABLE>

                                       2
<PAGE>   3
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
                   CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                                   (UNAUDITED)
                                 ($ IN MILLIONS)

<TABLE>
<CAPTION>
                                                                        THREE MONTHS ENDED         NINE MONTHS ENDED
                                                                           SEPTEMBER 30,             SEPTEMBER 30,
----------------------------------------------------------------------------------------------------------------------
                                                                        2000         1999         2000        1999
                                                                        ----         ----         ----        ----
<S>                                                                    <C>          <C>          <C>         <C>
REVENUES
Premiums                                                               $  428       $  432       $1,475      $1,275
Net investment income                                                     662          650        2,020       1,871
Realized investment gains (losses)                                         20           24         (113)         44
Fee Income                                                                124          108          380         319
Other revenues                                                             45           18           91          68
----------------------------------------------------------------------------------------------------------------------
     Total Revenues                                                     1,279        1,232        3,853       3,577
----------------------------------------------------------------------------------------------------------------------

BENEFITS AND EXPENSES
Current and future insurance benefits                                     367          383        1,296       1,091
Interest credited to contractholders                                      264          239          757         696
Amortization of deferred acquisition costs                                 90           77          263         233
General and administrative expenses                                       128          122          373         373
----------------------------------------------------------------------------------------------------------------------
     Total Benefits and Expenses                                          849          821        2,689       2,393
----------------------------------------------------------------------------------------------------------------------

Income from operations before federal income taxes                        430          411        1,164       1,184

Federal income taxes                                                      144          140          387         402
----------------------------------------------------------------------------------------------------------------------

Net Income                                                             $  286       $  271       $  777      $  782
======================================================================================================================
</TABLE>

            See Notes to Condensed Consolidated Financial Statements.

                                       3
<PAGE>   4
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
                      CONDENSED CONSOLIDATED BALANCE SHEETS
                                 ($ IN MILLIONS)

<TABLE>
<CAPTION>
                                                                          SEPTEMBER 30, 2000         DECEMBER 31, 1999
                                                                              (UNAUDITED)
------------------------------------------------------------------------------------------------------------------------
<S>                                                                       <C>                        <C>
ASSETS
Investments                                                                      $36,779                  $33,488
Separate and variable accounts                                                    24,739                   22,199
Reinsurance recoverable                                                            3,971                    3,234
Deferred acquisition costs                                                         2,858                    2,688
Other assets                                                                       2,253                    1,922
------------------------------------------------------------------------------------------------------------------------
     Total Assets                                                                $70,600                  $63,531
------------------------------------------------------------------------------------------------------------------------

LIABILITIES
Contractholder funds                                                             $18,748                  $17,567
Future policy benefits and claims                                                 13,132                   12,563
Separate and variable accounts                                                    24,734                   22,194
Other liabilities                                                                  5,789                    3,587
------------------------------------------------------------------------------------------------------------------------
     Total Liabilities                                                            62,403                   55,911
------------------------------------------------------------------------------------------------------------------------

SHAREHOLDER'S EQUITY
Common stock, par value $2.50; 40 million shares authorized,
     issued and outstanding                                                          100                      100
Additional paid-in capital                                                         3,841                    3,819
Retained earnings                                                                  4,366                    4,099
Accumulated other changes in equity from non-owner sources                         (110)                     (398)
------------------------------------------------------------------------------------------------------------------------
     Total Shareholder's Equity                                                    8,197                    7,620
------------------------------------------------------------------------------------------------------------------------

     Total Liabilities and Shareholder's Equity                                  $70,600                  $63,531
========================================================================================================================
</TABLE>

            See Notes to Condensed Consolidated Financial Statements.

                                       4
<PAGE>   5
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN RETAINED EARNINGS
         AND ACCUMULATED OTHER CHANGES IN EQUITY FROM NON-OWNER SOURCES
                                   (UNAUDITED)
                                 ($ IN MILLIONS)



<TABLE>
<CAPTION>
                                                                     THREE MONTHS ENDED          NINE MONTHS ENDED
                                                                        SEPTEMBER 30,               SEPTEMBER 30,
-----------------------------------------------------------------------------------------------------------------------
STATEMENTS OF CHANGES IN  RETAINED EARNINGS                          2000           1999         2000           1999
<S>                                                                 <C>            <C>          <C>            <C>
-----------------------------------------------------------------------------------------------------------------------
Balance, beginning of period                                        $4,250         $3,838       $4,099         $3,602
Net income                                                             286            271          777            782
Dividends to parent                                                   (170)          (138)        (510)          (413)
-----------------------------------------------------------------------------------------------------------------------
Balance, end of period                                              $4,366         $3,971       $4,366         $3,971
=======================================================================================================================

STATEMENTS OF ACCUMULATED OTHER CHANGES
IN EQUITY FROM NON-OWNER SOURCES
-----------------------------------------------------------------------------------------------------------------------
Balance, beginning of period                                        $ (295)        $  (61)      $ (398)        $  598
Unrealized gains (losses), net of tax                                  185           (170)         288           (829)
-----------------------------------------------------------------------------------------------------------------------
Balance, end of period                                              $ (110)        $ (231)      $ (110)        $ (231)
=======================================================================================================================

SUMMARY OF CHANGES IN EQUITY
FROM NON-OWNER SOURCES
-----------------------------------------------------------------------------------------------------------------------
Net Income                                                          $  286         $  271       $  777           $782
Other changes in equity from non-owner sources                         185           (170)         288           (829)
-----------------------------------------------------------------------------------------------------------------------
Total changes in equity from non-owner sources                      $  471         $  101       $1,065         $  (47)
=======================================================================================================================
</TABLE>

            See Notes to Condensed Consolidated Financial Statements.

                                       5
<PAGE>   6
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
                 CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                           INCREASE (DECREASE) IN CASH
                                   (UNAUDITED)
                                 ($ IN MILLIONS)



<TABLE>
<CAPTION>
                                                                                    NINE MONTHS ENDED
                                                                                       SEPTEMBER 30,
                                                                                    2000        1999
<S>                                                                               <C>         <C>
-----------------------------------------------------------------------------------------------------------
NET CASH PROVIDED BY OPERATING ACTIVITIES                                         $  1,139    $    811
-----------------------------------------------------------------------------------------------------------
CASH FLOWS FROM INVESTING ACTIVITIES
     Proceeds from maturities of investments
              Fixed maturities                                                       3,364       2,662
              Mortgage loans                                                           266         475
     Proceeds from sales of investments
              Fixed maturities                                                       8,643      10,125
              Equity securities                                                        371          48
              Real estate held for sale                                                207          72
     Purchases of investments
              Fixed maturities                                                     (14,140)    (15,033)
              Equity securities                                                       (242)       (164)
              Mortgage loans                                                          (220)       (340)
     Policy loans, net                                                                   9         644
     Short-term securities (purchases) sales, net                                     (977)        666
     Other investments purchases, net                                                 (204)       (282)
     Securities transactions in course of settlement, net                            1,054        (113)
-----------------------------------------------------------------------------------------------------------
     Net cash used in investing activities                                          (1,869)     (1,240)
-----------------------------------------------------------------------------------------------------------
CASH FLOWS FROM FINANCING ACTIVITIES
     Contractholder fund deposits                                                    4,665       4,773
     Contractholder fund withdrawals                                                (3,323)     (3,830)
     Dividends to parent company                                                      (510)       (413)
-----------------------------------------------------------------------------------------------------------
Net cash provided by financing activities                                              832         530
-----------------------------------------------------------------------------------------------------------
Net increase in cash                                                                   102         101
Cash at beginning of period                                                             85          65
-----------------------------------------------------------------------------------------------------------
Cash at end of period                                                             $    187    $    166
===========================================================================================================
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION
     Income taxes paid                                                            $    319    $    303
===========================================================================================================
</TABLE>

            See Notes to Condensed Consolidated Financial Statements.

                                       6
<PAGE>   7
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)



1.   BASIS OF PRESENTATION

     The interim consolidated financial statements of The Travelers Insurance
     Company (TIC; together with its subsidiaries, the Company), a direct
     subsidiary of The Travelers Insurance Group Inc. (TIGI) and an indirect
     wholly owned subsidiary of Citigroup Inc. (Citigroup), have been prepared
     in conformity with generally accepted accounting principles (GAAP) and are
     unaudited. The consolidated financial statements include the accounts of
     TIC and its insurance and non-insurance subsidiaries on a fully
     consolidated basis. In the opinion of management, the interim financial
     statements reflect all adjustments necessary (all of which were normal
     recurring adjustments) for a fair presentation for the periods reported.
     The accompanying condensed consolidated financial statements should be read
     in conjunction with the consolidated financial statements and related notes
     included in the Company's Annual Report on Form 10-K for the year ended
     December 31, 1999.

     Certain financial information that is normally included in financial
     statements prepared in accordance with GAAP but is not required for interim
     reporting purposes has been condensed or omitted.

     Certain prior year amounts have been reclassified to conform with the
     current year's presentation.

     FUTURE APPLICATION OF ACCOUNTING STANDARDS

     In June 1998, the Financial Accounting Standards Board (FASB) issued
     Statement of Financial Accounting Standards No. 133, "Accounting for
     Derivative Instruments and Hedging Activities" (FAS 133). In June 1999, the
     FASB issued Statement of Financial Standards No. 137, "Deferral of the
     Effective Date of FASB Statement No. 133" (FAS 137), which allows entities
     that have not yet adopted FAS 133 to defer its effective date to all fiscal
     quarters of all fiscal years beginning after June 15, 2000. In June 2000,
     the FASB issued Statement of Financial Accounting Standards No. 138,
     "Accounting for Certain Derivative Instruments and Certain Hedging
     Activities, an amendment of FASB Statement No. 133," which amends the
     accounting and reporting standards of FAS 133. FAS 133 establishes
     accounting and reporting standards for derivative instruments, including
     certain derivative instruments embedded in other contracts (collectively
     referred to as derivatives), and for hedging activities. It requires that
     an entity recognize all derivatives as either assets or liabilities in the
     consolidated balance sheet and measure those instruments at fair value. If
     certain conditions are met, a derivative may be specifically designated as
     (a) a hedge of the exposure to changes in the fair value of a recognized
     asset or liability or an unrecognized firm commitment, (b) a hedge of the
     exposure to variable cash flows of a recognized asset or liability or of a
     forecasted transaction, or (c) a hedge of the foreign currency exposure of
     a net investment in a foreign operation, an unrecognized firm commitment,
     an available-for-sale security, or a foreign-currency-denominated
     forecasted transaction. The accounting for changes in the fair value of a
     derivative (that is, gains and losses) depends on the intended use of the
     derivative and the resulting designation. Upon initial application of FAS
     133, hedging relationships must be designated anew and documented pursuant
     to the provisions of this statement. The Company adopted the deferral
     provisions of FAS 137, effective January 1, 2000. The Company will adopt
     FAS 133, as amended, as of January 1, 2001.

     The Company has estimated that the pro forma cumulative effect of FAS 133,
     as amended, at September 30, 2000 would not be significant. For its
     estimate, the Company used holdings and applied rates available at the
     balance sheet date, and did not anticipate future guidance or changes in
     guidance on matters not yet addressed or not yet concluded by FASB on
     implementation matters related to insurance and insurance-related
     contracts. The Company anticipates a significant and continuing increase in
     the complexity of the

                                       7
<PAGE>   8
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
                                   (CONTINUED)



     accounting and the recordkeeping requirements for hedging activities and
     for insurance-related contracts and may make changes to its risk management
     strategies. The Company does not expect that FAS 133, as amended, will have
     a significant impact on the results of operations, financial condition or
     liquidity in future periods.

     In September 2000, the FASB issued Statement of Financial Accounting
     Standards No. 140, "Accounting for Transfers and Servicing of Financial
     Assets and Extinguishments of Liabilities, a replacement of FASB Statement
     No. 125" (FAS 140). Provisions of FAS 140 primarily relating to transfers
     of financial assets and securitizations that differ from provisions of FAS
     125 are effective for transfers taking place after March 31, 2001. Special
     purpose entities (SPEs) used in securitizations that are currently
     qualifying SPEs under FAS 125 will continue to be treated as qualifying
     SPEs so long as they issue no new beneficial interests and accept no new
     asset transfers after March 31, 2001, other than transfers committed to
     prior to that date. Under FAS 140 qualifying SPEs are not consolidated by
     the transferor. It is not expected that there will be a significant effect
     on the results of operations, financial condition or liquidity relating to
     a change in consolidation status for existing qualifying SPEs under FAS
     140. FAS 140 also amends the accounting for collateral and requires new
     disclosures for collateral, securitizations, and retained interests in
     securitizations. These provisions are effective for financial statements
     for fiscal years ending after December 15, 2000. The accounting for
     collateral, as amended, requires collateral previously recorded under FAS
     125 to be derecognized in financial statements for all years presented, and
     revises the criteria for reclassifying collateral pledged to an encumbered
     account. The change in accounting for collateral is not expected to have a
     significant effect on the results of operations, financial condition or
     liquidity.

2.   COMMERCIAL PAPER AND LINES OF CREDIT

     TIC has issued commercial paper directly to investors in prior years. No
     commercial paper was outstanding at September 30, 2000 or December 31,
     1999. TIC must maintain bank lines of credit at least equal to the amount
     of the outstanding commercial paper. Citigroup and TIC have an agreement
     with a syndicate of banks to provide $1.0 billion of revolving credit, to
     be allocated to Citigroup or TIC. TIC's participation in this agreement is
     limited to $250 million. The agreement consists of a five-year revolving
     credit facility that expires in June 2001. At September 30, 2000 and
     December 31, 1999, no credit under this agreement was allocated to TIC.
     Under this facility TIC is required to maintain certain minimum equity and
     risk-based capital levels. At September 30, 2000, the Company was in
     compliance with these provisions. If TIC had borrowings outstanding on this
     facility, the interest rate would be based upon LIBOR plus a contractually
     negotiated margin.

3.   SHAREHOLDER'S EQUITY

     Statutory capital and surplus of the Company was $5.03 billion at December
     31, 1999. The Company is subject to various regulatory restrictions that
     limit the maximum amount of dividends available to be paid to its parent
     without prior approval of insurance regulatory authorities. Statutory
     surplus of $679 million is available in 2000 for dividend payments by the
     Company without prior approval of the Connecticut Insurance Department. The
     Company paid $510 million and $413 million in dividends to its parent
     during the nine months ended September 30, 2000 and 1999, respectively.

                                       8
<PAGE>   9
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
                                   (CONTINUED)



4.   COMMITMENTS AND CONTINGENCIES

     The Company is a defendant or co-defendant in various litigation matters in
     the normal course of business. Although there can be no assurances, as of
     September 30, 2000, the Company believes, based on information currently
     available, that the ultimate resolution of these legal proceedings would
     not be likely to have a material adverse effect on its results of
     operations, financial condition or liquidity. This statement is a
     forward-looking statement within the meaning of the Private Securities
     Litigation Reform Act. See "Forward-Looking Statements" on page 15.

5.   BUSINESS DISPOSITION

     Effective July 1, 2000, the Company sold 90% of its individual long-term
     care insurance business to General Electric Capital Assurance Company in
     the form of an indemnity reinsurance arrangement. The proceeds were $410
     million, resulting in an after-tax deferred gain of approximately $150
     million. Full year 1999 written and earned premiums were $239.7 million and
     $230.0 million, respectively.

6.   OPERATING SEGMENTS

     The Company has two reportable business segments that are managed
     separately due to differences in products, services, marketing strategy and
     resource management. The business of each segment is maintained and
     reported through separate legal entities within the Company. The management
     groups of each segment report separately to the common ultimate parent,
     Citigroup Inc.

     The TRAVELERS LIFE & ANNUITY business segment consolidates primarily the
     business of TIC and The Travelers Life and Annuity Company (TLAC).
     Travelers Life & Annuity core offerings include individual annuity, group
     annuity and individual life insurance products distributed by TIC and TLAC
     under the Travelers name. Among the range of individual products offered
     are fixed and variable deferred annuities, payout annuities and term,
     universal and variable life insurance. The group products include
     institutional pensions, including guaranteed investment contracts, payout
     annuities, group annuities to employer-sponsored retirement and savings
     plans and structured finance transactions.

     The PRIMERICA LIFE business segment consolidates primarily the business of
     Primerica Life Insurance Company, Primerica Life Insurance Company of
     Canada and National Benefit Life Insurance Company. The Primerica Life
     business segment offers individual life products, primarily term insurance,
     to customers through a nationwide sales force of approximately 85,000 full
     and part-time licensed Personal Financial Analysts.

                                        9
<PAGE>   10
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
                                   (CONTINUED)



<TABLE>
<CAPTION>
BUSINESS SEGMENT INFORMATION:
-----------------------------------------------------------------------------------------------------------------
FOR THE THREE MONTHS ENDED                                    TRAVELERS LIFE &    PRIMERICA LIFE
SEPTEMBER 30, 2000 ($ IN MILLIONS)                                ANNUITY            INSURANCE       TOTAL
-----------------------------------------------------------------------------------------------------------------
<S>                                                           <C>                 <C>               <C>
BUSINESS VOLUME:
     Premiums                                                     $   153              $275         $   428
     Deposits                                                       3,048                 -           3,048
                                                                  -------              ----         -------
Total business volume                                               3,201               275           3,476
Net investment income                                                 591                71             662
Net realized investment gains (losses)                                 21                (1)             20
Other revenues                                                        147                22             169
Less:  Deposits                                                    (3,048)               --          (3,048)
                                                                  --------             ----         -------
Total revenues                                                    $   912              $367         $ 1,279
Operating Income (excludes realized gains or
     losses and the related FIT)                                  $   178              $ 94         $   272
-----------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
-----------------------------------------------------------------------------------------------------------------
FOR THE THREE MONTHS ENDED                                    TRAVELERS LIFE &     PRIMERICA LIFE
SEPTEMBER 30, 1999 ($ IN MILLIONS)                                ANNUITY            INSURANCE       TOTAL
-----------------------------------------------------------------------------------------------------------------
<S>                                                           <C>                  <C>              <C>
BUSINESS VOLUME:
     Premiums                                                     $   167              $265         $   432
     Deposits                                                       2,252                --           2,252
                                                                  -------              ----         -------
Total business volume                                               2,419               265           2,684
Net investment income                                                 584                66             650
Net realized investment gains                                          23                 1              24
Other revenues                                                        106                20             126
Less:  Deposits                                                    (2,252)               --          (2,252)
                                                                  -------              ----         -------
Total revenues                                                    $   880              $352         $ 1,232
Operating Income (excludes realized gains or
     losses and the related FIT)                                  $   165              $ 90         $   255
-----------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
BUSINESS SEGMENT RECONCILIATION:
------------------------------------------------------------------------------------------------
FOR THE THREE MONTHS ENDED
SEPTEMBER 30 ($ IN MILLIONS)
------------------------------------------------------------------------------------------------
INCOME:                                                              2000            1999
------------------------------------------------------------------------------------------------
<S>                                                                  <C>             <C>
Total operating income of segments                                   $272            $255
Realized investment gains net of tax                                   14              16
------------------------------------------------------------------------------------------------
      Net Income                                                     $286            $271
================================================================================================
</TABLE>

                                       10
<PAGE>   11
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES
        NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
                                   (CONTINUED)



<TABLE>
<CAPTION>
BUSINESS SEGMENT INFORMATION:
-----------------------------------------------------------------------------------------------------------------
FOR THE NINE MONTHS ENDED                                        TRAVELERS LIFE &    PRIMERICA LIFE
SEPTEMBER 30, 2000 ($ IN MILLIONS)                                   ANNUITY            INSURANCE         TOTAL
-----------------------------------------------------------------------------------------------------------------
<S>                                                              <C>                 <C>                 <C>
BUSINESS VOLUME:
----------------
     Premiums                                                        $   652             $   823         $ 1,475
     Deposits                                                          8,830                  --           8,830
                                                                     -------             -------          ------
Total business volume                                                  9,482                 823          10,305
Net investment income                                                  1,810                 210           2,020
Net realized investment losses                                          (61)                 (52)           (113)
Other revenues                                                           401                  70             471
Less:  Deposits                                                       (8,830)                 --          (8,830)
                                                                     -------             -------         -------
Total revenues                                                       $ 2,802              $1,051         $ 3,853
Operating Income (excludes realized gains or losses and
     the related FIT)                                                $   570              $  280         $   850
-----------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
-----------------------------------------------------------------------------------------------------------------
FOR THE NINE MONTHS ENDED                                       TRAVELERS LIFE &     PRIMERICA LIFE
SEPTEMBER 30, 1999 ($ IN MILLIONS)                                   ANNUITY            INSURANCE         TOTAL
-----------------------------------------------------------------------------------------------------------------
<S>                                                             <C>                  <C>                 <C>
BUSINESS VOLUME:
----------------
     Premiums                                                        $   475              $  800         $ 1,275
     Deposits                                                          8,214                  --           8,214
                                                                     -------              ------         -------
Total business volume                                                  8,689                 800           9,489
Net investment income                                                  1,679                 192           1,871
Net realized investment gains                                             37                   7              44
Other revenues                                                           325                  62             387
Less:  Deposits                                                       (8,214)                 --          (8,214)
                                                                     -------              ------         -------
Total revenues                                                       $ 2,516              $1,061         $ 3,577
Operating Income (excludes realized gains or losses and
     the related FIT)                                                $   485              $  268         $   753
-----------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
BUSINESS SEGMENT RECONCILIATION:
------------------------------------------------------------------------------------------------
FOR THE NINE MONTHS ENDED
SEPTEMBER 30 ($ IN MILLIONS)
------------------------------------------------------------------------------------------------
INCOME:                                                                  2000              1999
<S>                                                                      <C>               <C>
------------------------------------------------------------------------------------------------
Total operating income of segments                                       $850              $753
Realized investment gains (losses) net of tax                            (73)                29
------------------------------------------------------------------------------------------------
      Net Income                                                         $777              $782
================================================================================================
</TABLE>

                                       11
<PAGE>   12
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES



ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

Management's narrative analysis of the results of operations is presented in
lieu of Management's Discussion and Analysis of Financial Condition and Results
of Operations, pursuant to General Instruction H(2)(a) of Form 10-Q.

CONSOLIDATED OVERVIEW ($ in millions)

<TABLE>
<CAPTION>
                                                     FOR THE THREE MONTHS ENDED       FOR THE NINE MONTHS
                                                            SEPTEMBER 30,             ENDED SEPTEMBER 30,
                                                       2000            1999          2000           1999
                                                       ----            ----          ----           ----
<S>                                                   <C>             <C>           <C>            <C>
                      Revenues                        $1,279          $1,232        $3,853         $3,577
                                                      ======          ======        ======         ======
                      Net income                      $ $286          $  271        $  777         $  782
                                                      ======          ======        ======         ======
</TABLE>

The Travelers Insurance Company (TIC; together with its subsidiaries, the
Company) is comprised of two business segments, Travelers Life & Annuity and
Primerica Life Insurance. Operating income, defined as income before net
realized investment gains or losses, was $272 million and $850 million for the
quarter and nine months ended September 30, 2000, respectively, up from $255
million and $753 million for the 1999 comparable periods. Revenues increased 4%
and 8% to $1.3 billion and $3.9 billion for the 2000 quarter and nine months,
respectively, reflecting increased business volume and strong investment
results, partially offset by realized losses taken in 2000 to enhance investment
yield. The increased business volume also drove the 3% and 12% increases in
benefits and expenses for the quarter and nine months ended September 30, 2000,
respectively.

The following discussion presents in more detail each business segment's
performance.

TRAVELERS LIFE & ANNUITY

<TABLE>
<CAPTION>
FOR THE THREE MONTHS ENDED SEPTEMBER 30,                        2000              1999
                                                                ----              ----
<S>                                                             <C>               <C>
($ in millions)
Revenues                                                        $912              $880
                                                                ====              ====
Net income                                                      $192              $181
                                                                ====              ====
</TABLE>

Travelers Life & Annuity (TLA) core offerings include individual annuity, group
annuity and individual life products distributed by TIC and The Travelers Life
and Annuity Company (TLAC) under the Travelers name. Among the range of
individual products offered are fixed and variable deferred annuities, payout
annuities and term, universal and variable life insurance. The group products
include institutional pensions, including guaranteed investment contracts,
payout annuities, group annuities to employer-sponsored retirement and savings
plans and structured finance transactions. The majority of the annuity business
and a substantial portion of the life business written by TLA are accounted for
as investment contracts, with the result that the deposits collected are
reported as liabilities and are not included in revenues.

                                       12
<PAGE>   13
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES



Operating income was $178 million in the third quarter of 2000 compared to $165
million in the third quarter of 1999. The 8% improvement in 2000 reflects
increased business volume, a strong capital base and particularly strong
investment income versus the prior year period. During the third quarter of
2000, TLA achieved double-digit business volume
growth in individual annuity and group annuity account balances and life
periodic premiums versus the prior year quarter, reflecting both greater
popularity of estate planning products and significant cross-selling initiatives
through Citigroup distribution channels.

The cross-selling of TLA products through the Primerica Financial Services, Inc.
(Primerica), Citibank, and Salomon Smith Barney (SSB) distribution channels,
along with improved sales through a nationwide network of independent agents and
strong group sales through various intermediaries reflect ongoing efforts to
build market share by strengthening relationships in key distribution channels.
Also, TLA continues to show strong sales through CitiStreet Retirement Services,
formerly by the Copeland Companies, a joint venture between Citigroup and State
Street Bank.

Significant individual annuity sales, combined with favorable market returns
from variable annuities, drove account balances to $28.7 billion at September
30, 2000, up 9% from $26.4 billion at December 31, 1999 and up 24% from $23.2
billion at September 30, 1999. Net premiums and deposits increased 23% in the
third quarter of 2000 to $1.6 billion, from $1.3 billion in the third quarter of
1999. The strong sales reflect significant increased production at SSB and
increased sales from all TLA core distribution channels.

Group annuity account balances and benefit reserves were $16.7 billion at
September 30, 2000, up 11% from $15.1 billion at December 31, 1999 and up 10%
from $15.2 billion at September 30, 1999. The group annuity businesses
experienced continued strong sales momentum in guaranteed investment contracts,
employer-sponsored group plans and cross-selling of structured settlement
annuities through Travelers Property Casualty Corp. (TAP), an affiliate of the
Company. Net premiums and deposits (excluding Citigroup's employee pension plan
deposits) were $1.5 billion in the third quarter of 2000, up 22% from $1.2
billion in the comparable period of 1999.

Direct periodic premiums for individual life insurance of $135.8 million in the
third quarter of 2000 were up 54% from $88.3 million in the comparable period of
1999, reflecting strong agency results and increased corporate-owned life
insurance sales. Life insurance in force was $65.2 billion at September 30,
2000, up from $60.6 billion at December 31, 1999 and $58.4 billion at September
30, 1999.

Effective July 1, 2000, the Company sold 90% of its individual long-term care
insurance business to General Electric Capital Assurance Company in the form of
an indemnity reinsurance arrangement. Proceeds from the sale were $410 million,
resulting in an after-tax deferred gain of approximately $150 million. Full year
1999 written and earned premiums were $239.7 million and $230.0 million,
respectively.

                                       13
<PAGE>   14
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES



<TABLE>
<CAPTION>
PRIMERICA LIFE INSURANCE
------------------------
FOR THE THREE MONTHS ENDED SEPTEMBER 30,                              2000              1999
                                                                      ----              ----
<S>                                                                   <C>               <C>
($ in millions)
Revenues                                                              $367              $352
                                                                      ====              ====
Net income                                                            $ 94              $ 90
                                                                      ====              ====
</TABLE>

The Primerica Life Insurance business segment offers individual life products,
primarily term insurance, to customers through a nationwide sales force of
approximately 85,000 full and part-time licensed Personal Financial Analysts.

Operating income was $94 million in the third quarter of 2000 compared to $90
million in the third quarter of 1999, reflecting strong investment income,
partially offset by increased infrastructure investment.

Earned premiums net of reinsurance were $275 million in the third quarter of
2000 compared to $265 million in the prior year period, including $259 million
and $251 million, respectively, for Primerica individual term life policies.

The face amount of new term life insurance sales was $16.8 billion for the three
month period ended September 30, 2000, compared to $12.4 billion for the prior
year period. Life insurance in force reached $408.4 billion, up from $394.9
billion at December 31, 1999 and $392.8 billion at September 30, 1999,
continuing to reflect good policy persistency.

<TABLE>
<CAPTION>
TRAVELERS LIFE & ANNUITY
------------------------
FOR THE NINE MONTHS ENDED SEPTEMBER 30,                              2000              1999
                                                                     ----              ----
<S>                                                                 <C>               <C>
($ in millions)
Revenues                                                            $2,802            $2,516
                                                                    ======            ======
Net income                                                          $  530            $  509
                                                                    ======            ======
</TABLE>

Operating income increased 18% to $570 million in the nine months ended
September 30, 2000, compared to $485 million in the nine months ended September
30, 1999. Earnings growth was driven by business volume, investment performance
and a higher capital base.

For individual annuities, net written premiums and deposits were $4.6 billion in
the first nine months of 2000, up 29% from $3.6 billion in the comparable period
of 1999, reflecting increased growth in the sales of variable annuities.

Group annuity net premiums and deposits were $4.4 billion in the first nine
months of 2000, compared to $4.7 billion in the prior year period. The 6%
decrease reflects particularly strong structured finance transactions in the
first nine months of 1999.

For individual life insurance, direct periodic premiums were $366 million for
the first nine months of 2000, up 41% from $260 million in the prior year
period. Face amount of individual life insurance issued during the first nine
months of 2000 was $8.8 billion, up from $6.9 billion in the prior period of
1999.

                                       14
<PAGE>   15
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES



<TABLE>
<CAPTION>
PRIMERICA LIFE INSURANCE
------------------------
FOR THE NINE MONTHS ENDED SEPTEMBER 30,                        2000         1999
                                                               ----         ----
<S>                                                           <C>          <C>
($ in millions)
Revenues                                                      $1,051       $1,061
                                                              ======       ======
Net income                                                    $  247       $  273
                                                              ======       ======
</TABLE>


Earnings before net realized investment gains and losses for the first nine
months of 2000 increased 4% to $280 million, compared to $268 million in the
first nine months of 1999. Face amount of new term life insurance sales was
$50.3 billion in the first nine months of 2000, up from $41.5 billion in the
prior year period.

INSURANCE REGULATIONS

Risk-based capital requirements are used as minimum capital requirements by the
National Association of Insurance Commissioners and the states to identify
companies that merit further regulatory action. At September 30, 2000, the
Company had adjusted capital in excess of amounts requiring any regulatory
action.

The Company is subject to various regulatory restrictions that limit the maximum
amount of dividends available to be paid to its parent without prior approval of
insurance regulatory authorities in the state of domicile. The maximum amount of
dividends available to be paid to the Company's shareholder in 2000 without
prior approval of the Connecticut Insurance Department is $679 million. The
Company paid $510 million and $413 million in dividends to its parent during the
nine months ended September 30, 2000 and 1999, respectively.

FUTURE APPLICATION OF ACCOUNTING STANDARDS

See Note 1 of Notes to Condensed Consolidated Financial Statements for Future
Application of Accounting Standards.

FORWARD-LOOKING STATEMENTS

Certain of the statements contained herein that are not historical facts are
forward-looking statements within the meaning of the Private Securities
Litigation Reform Act. The Company's actual results may differ materially from
those included in the forward-looking statements. Forward-looking statements are
typically identified by the words "believe," "expect, " "anticipate, " "intend,"
estimate," "may increase," " may fluctuate," and similar expressions, or future
or conditional verbs such as "will," "should," "would," and "could." These
forward-looking statements involve risks and uncertainties including, but not
limited to, the resolution of legal proceedings.

                                       15
<PAGE>   16
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES



                           PART II - OTHER INFORMATION


ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a)  EXHIBITS.

<TABLE>
<CAPTION>
     EXHIBIT NO.        DESCRIPTION
<S>                     <C>

            3.01        Charter of The Travelers Insurance Company (the
                        "Company"), as effective October 19, 1994, incorporated
                        by reference to Exhibit 3.01 to the Company's Quarterly
                        Report on Form 10-Q for the fiscal quarter ended
                        September 30, 1994 (File No. 33-33691) (the "Company's
                        September 30, 1994 10-Q").

            3.02        By-laws of the Company, as effective October 20, 1994,
                        incorporated by reference to Exhibit 3.02 to the
                        Company's September 30, 1994 10-Q.

          27.01+        Financial Data Schedule
</TABLE>

----------------------
+  Filed herewith.

(b) REPORTS ON FORM 8-K.

None

                                       16
<PAGE>   17
                THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES

                                   SIGNATURES



Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.



<TABLE>
<S>                          <C>
                             THE TRAVELERS INSURANCE COMPANY
                             -------------------------------
                                      (Registrant)


Date  November 13, 2000      /s/ Glenn D. Lammey
      -----------------      --------------------------------------------------------------
                             Glenn D. Lammey
                             Executive Vice President,
                             Chief Financial Officer and Chief Accounting Officer
                             (Principal Financial Officer and Principal Accounting Officer)
</TABLE>

                                       17


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