FRONTIER ADJUSTERS OF AMERICA INC
10-Q, 1995-10-31
PATENT OWNERS & LESSORS
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                                   CONFORMED

                                   FORM 10-Q

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


[X]  QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF
         THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended September 30, 1995

                                       OR

[  ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
         SECURITIES EXCHANGE ACT OF 1934

For the transition period _______________________ to _________________________

Commission File Number    1-12902
                          -------


                      FRONTIER ADJUSTERS OF AMERICA, INC.
- --------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)


             Arizona                                     86-0477573
(State or other jurisdiction of             (I.R.S. Employer Identification No.)
incorporation or organization)


                    45 East Monterey Way, Phoenix, AZ 85012
- --------------------------------------------------------------------------------
                    (Address of principal executive offices)


                                 (602) 264-1061
- --------------------------------------------------------------------------------
              (Registrant's telephone number, including area code)


- --------------------------------------------------------------------------------
Former name, former address and former fiscal year, if changed since last report


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.

                                                         Yes   X      No
                                                             -----       -----


Number of shares of Common Stock outstanding on October 26, 1995      4,609,658
                                                                      ---------



<PAGE>


PART I - FINANCIAL INFORMATION

Item 1 - Financial Statements


                      FRONTIER ADJUSTERS OF AMERICA, INC.
                                AND SUBSIDIARIES

                      CONDENSED CONSOLIDATED BALANCE SHEET

                                             September 30, 1995    June 30, 1995
                                             ------------------    -------------
                                                 (unaudited)             (*)
                                  ASSETS
                                  ------

CURRENT ASSETS
   Cash and cash equivalents                       $   491,509      $   358,960
   Investments                                       1,268,557        1,255,627
   Receivables                                       1,307,084        1,632,406
   Prepaid expenses                                    224,630          258,165
   Other                                               152,634          115,334
                                                   -----------      -----------
        TOTAL CURRENT ASSETS                         3,444,414        3,620,492
                                                   -----------      -----------

PROPERTY AND EQUIPMENT                               2,292,694        2,269,110
   Less accumulated depreciation
    and amortization                                   805,869          784,565
                                                   -----------      -----------
                                                     1,486,825        1,484,545
                                                   -----------      -----------

OTHER ASSETS
   Cost of subsidiary in excess
    of net tangible assets acquired                     213,817         213,817
   Less accumulated amortization                        172,774         172,196
                                                    -----------     -----------
                                                         41,043          41,621
   Receivables (Long term)                              308,000         302,000
   Investments (Long term)                              764,251         764,090
   Other                                                452,087         384,302
                                                    -----------     -----------
                                                      1,565,381       1,492,013
                                                    -----------     -----------
        TOTAL ASSETS                                $ 6,496,620     $ 6,597,050
                                                    ===========     ===========


                                  LIABILITIES

CURRENT LIABILITIES
   Accounts payable                                $     25,271    $     12,669
   Accrued expenses                                     304,709         362,693
   Franchisee/licensee
    remittance payable                                  112,696         221,620
   Current Portion Long Term Liability                   23,370          22,951
   Other                                                 87,320          53,811
                                                   ------------    ------------
        TOTAL CURRENT LIABILITIES                       553,366         673,744
                                                   ------------    ------------

LONG TERM LIABILITY                                      78,653          84,655
                                                   ------------    ------------

STOCKHOLDERS' EQUITY
   Common stock                                          47,820          47,820
   Additional paid in capital                         2,148,470       2,148,470
   Treasury stock                                      (510,686)       (414,869)
   Cumulative translation adjustments                    12,803          14,642
   Retained earnings                                  4,166,194       4,042,588
                                                   ------------    ------------
                                                      5,864,601       5,838,651
                                                   ------------    ------------
   TOTAL LIABILITIES & STOCKHOLDERS' EQUITY        $  6,496,620    $  6,597,050
                                                   ============    ============

Condensed from audited financial statements.
The accompanying notes are an integral part of these condensed statements.


<PAGE>

                      FRONTIER ADJUSTERS OF AMERICA, INC.
                                AND SUBSIDIARIES

                  CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                                  (unaudited)


                 Three Months Ended September 30, 1995 and 1994




                                                           1995          1994
                                                           ----          ----

REVENUES
   Continuing licensee and franchisee fees             $1,246,895     $1,156,811
   Adjusting and other fees                               161,771        113,974
                                                       ----------     ----------
                                                        1,408,666      1,270,785
                                                       ----------     ----------

COST AND EXPENSES
   Compensation and fringe benefits                       468,369        398,980
   Office                                                 109,945         81,628
   Advertising and promotion                               73,817         49,861
   Depreciation and amortization                           43,491         28,158
   Provision for doubtful accounts                         35,000         35,000
   Other                                                  240,894        276,994
                                                       ----------     ----------
                                                          971,516        870,621
                                                       ----------     ----------
   INCOME FROM OPERATIONS                                 437,150        400,164
                                                       ----------     ----------

OTHER INCOME (EXPENSE)
   Interest income                                         31,513         28,040
   Other (Net)                                              3,126         12,279
                                                       ----------     ----------
   TOTAL OTHER INCOME (EXPENSE)                            34,639         40,319
                                                       ----------     ----------
   INCOME BEFORE INCOME TAXES                             471,789        440,483

INCOME TAXES                                              185,751        172,953
                                                       ----------     ----------
   NET INCOME                                          $ 286,038      $  267,530
                                                       ==========     ==========


Weighted Average Shares outstanding                     4,637,943      4,690,898
                                                       ==========     ==========

NET INCOME PER COMMON SHARE                            $      .06     $      .06
                                                       ==========     ==========


The accompanying notes are an integral part of these condensed statements.


<PAGE>

                      FRONTIER ADJUSTERS OF AMERICA, INC.
                                AND SUBSIDIARIES

                 CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS
                                  (unaudited)

                 Three Months Ended September 30, 1995 and 1994

                                                        1995             1994
                                                        ----             ----

NET INCOME                                          $  286,038       $  267,530
                                                    ----------       ----------
Adjustments to reconcile net
income to net cash provided by operating
 activities:
   Depreciation and amortization                        43,491           28,158
   Allowance for doubtful accounts                      36,222           35,052
Change in assets and liabilities:
(Increase) decrease in:
   Receivables                                         284,664           38,807
   Prepaid expenses                                     33,535           25,624
   Other                                               (52,229)            (874)
Increase (decrease) in:
   Accounts payable                                     12,602          (22,478)
   Accrued expenses                                    (57,984)         114,746
   Franchisee and licensee remittance
     payable                                          (108,924)        (617,822)
   Other                                                33,509              156
                                                    ----------       ----------
Total adjustments                                      224,886         (398,631)
                                                    ----------       ----------
NET CASH PROVIDED (USED) BY OPERATING
 ACTIVITIES                                            510,924         (131,101)
                                                    ----------       ----------

CASH FLOWS FROM INVESTING ACTIVITIES:
   License Acquisition                                 (61,000)         (25,000)
   Capital expenditures                                (23,584)          (9,074)
   Proceeds from sales of investments                       --        1,000,000
   Payments on License acquisition                      (5,583)          (2,149)
   Advances to licensees and franchisees              (908,318)        (829,578)
   Collections of advances to licensees
     and franchisees                                   878,359          848,926
                                                    ----------       ----------
   NET CASH PROVIDED BY (USED IN)
     INVESTING ACTIVITIES                             (120,126)         983,125
                                                    ----------       ----------

CASH FLOWS FROM FINANCING ACTIVITIES:
   Cash dividends                                     (162,432)        (129,000)
   Common stock repurchased                            (95,817)              --
                                                    ----------       ----------
   NET CASH PROVIDED BY(USED IN)
    FINANCING ACTIVITIES                              (258,249)        (129,000)
                                                    ----------       ----------

NET INCREASE (DECREASE) IN CASH                        132,549          723,024
   Cash at beginning of the period                     358,960          804,780
                                                    ----------       ----------
   Cash at the end of the period                    $  491,509       $1,527,804
                                                    ==========      ===========

Supplemental disclosures of Cash Flow
  information
Cash paid during the period
   Income taxes                                     $   68,257       $   24,161
   Interest                                         $    1,917       $      351

The accompanying notes are an integral part of these condensed statements.



<PAGE>

                      FRONTIER ADJUSTERS OF AMERICA, INC.
                                AND SUBSIDIARIES

              NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (unaudited)


(1) Basis of Presentation
    ---------------------

    The  financial  information  included  herein is  unaudited;  however,  such
information  reflects all  adjustments  (consisting  solely of normal  recurring
adjustments)  which are,  in the  opinion of  management,  necessary  for a fair
statement of results of operations for the interim periods.

    The results of  operations  for the three month period ended  September  30,
    1995 are not  necessarily  indicative  of the results to be expected for the
    full year.

(2) Supplemental Cash Flow Information
    ----------------------------------

    On August 1, 1995, the Company reacquired its Tucson,  Arizona licensee. The
purchase price was $139,807 gross or $116,081 net of the imputed  interest.  The
purchase price was paid as follows:

           Purchase price                                          $116,081
           Outstanding purchase loan
            (Net of imputed interest of $22,926)                    (57,626)
           Outstanding advance to licensee                          (22,455)
                                                                   --------
           Net cash                                                $ 36,000
                                                                   ========




Item 2 - Management's  Discussion  and Analysis of Financial  Condition and
         Results of Operations

Financial Condition
- -------------------

The Company has  historically  financed its growth and on-going  operations with
cash generated  from  operations.  In the quarter ended  September 30, 1995, the
Company's operations generated $511,000 in cash.

Compared to the last fiscal year, the most  significant item affecting cash used
by the Company's operations is the $109,000 reduction in franchisee and licensee
remittance payable.  The Company,  pursuant to agreements with its licensees and
franchisees,  acts as a collection  agent for all of its licensees.  The Company
remits to its licensees the  collections,  less the on-going license fee and any
amounts due the Company,  i.e., loans,  errors and omissions  insurance premium.
The date of the week that the Company's fiscal period ends, therefore,  can have
a significant effect on the amount that is due to licensees and franchisees. The
Company's  financial  statements  as of  September  30, 1995 and June 30,  1995,
reflect collections for one day of $113,000 and $222,000 respectively.

In July 1993 the Company's Board of Directors  authorized the purchase of shares
of the Company's  common stock.  In September 1995 the Company  acquired  31,240
shares  of the  Company's  common  stock at a cost of $  95,817.  The  purchases
completed the repurchase  plan resulting in total  purchases of 122,352  shares.
The repurchases  were instituted by the Board of Directors as they believed that
at the  current  price  level  the  Company's  common  stock  was  an  excellent
investment.

The  Company's  Board of  Directors  in July 1995,  approved  an increase in the
Company's  annual  dividend  rate  from 12 cents per share to 14 cents per share
effective  with the 3.5 cents per share cash dividend paid on September 8, 1995.
The increase  reflects the Board's policy that  shareholders  participate in the
Company's growth.

Through  its  capital  investment  program,  the  Company  replaces  obsolete or
outdated  equipment  and invests in new  equipment  to maintain or increase  the
productivity of the Company and its employees. The Company anticipates investing
$100,000 to $200,000 in fiscal 1996 pursuant to its capital investment program.

Management  believes  that  the  Company  will be able to fund  all of its  cash
requirements (i.e. current operations, capital asset acquisition and the payment
of dividends) from its current  available cash as well as funds generated by its
operations.

The Company's ratio of current assets to current liabilities was 6.23 to 1 as of
September 30, 1995 and 5.37 to 1 as of June 30, 1995.


Results of Operations - Quarter Ended September 30, 1995 to 1994
- ----------------------------------------------------------------

Revenues
- --------

The  Company's  revenues  increased 11% or $138,000 to $1,409,000 in the current
quarter  from  $1,271,000  in the same  period of the  prior  fiscal  year.  The
increase  is a  combined  $48,000  increase  in  adjusting  and other fees and a
$90,000 increase in continuing licensee and franchisee fees.

The increase of $48,000 in  adjusting  and other fees of Company  owned  offices
from $114,000 in the quarter ended September 30, 1994 to $162,000 in the quarter
ended September 30, 1995  representing a 42% increase.  The increase reflects an
increase in the demand for the Company's services as well as $29,000 in revenues
as a result  of the  acquisition  on August  1,  1995 of the  operations  of the
Company's former Tucson licensee.

The Company's  revenues from  continuing  licensee and franchisee fees increased
11% or $138,000  from  $1,271,000  in the quarter  ended  September  30, 1994 to
$1,400,000 in the quarter ended September 30, 1995.  This increase  reflects the
fact  that the  Company's  licensees  and  franchisees  are  benefiting  from an
increase in claims as insurance  companies and  self-insureds use them due to an
increase  in volume of  claims.  Also,  to a greater  degree,  the effect of new
licensees and franchisees and rate increases as a result of inflation.

The Company's revenues are affected by numerous matters including the work loads
of  other  companies  and  claims  presented  by  their  clients.  The  Company,
therefore,  is unable to project its future revenues.  The Company has, however,
seen growth in licensee and franchisee  fees paid and  management  believes that
the  Company  will  continue  to  realize  growth in  continuing  licensing  and
franchising  fees in the future as it adds qualified  licensees and franchisees.
Additionally,  the Company  will  continue to reflect  revenue from the recently
purchased Tucson operation.

Compensation and Fringe Benefits
- --------------------------------

Compensation and fringe benefits  represent  approximately  48% of the Company's
costs and  expenses  and  represent  the largest  single item of expense.  These
expenses  increased  17% or $69,000  from  $399,000  in the three  months  ended
September  30, 1994 to $468,000 in the  current  quarter.  This  increase is the
result of the Company hiring additional employees to staff the recently acquired
Tucson  location and to handle the increased  work load in the corporate  office
and for cost of living and merit raises given to employees.

Expenses Other Than Compensation and Fringe Benefits
- ----------------------------------------------------

The Company's  expenses other than  compensation  and fringe benefits  increased
$32,000 during the three months ended September 30, 1994 as compared to the same
quarter of the prior fiscal year. The principal  items  affecting these expenses
are a $65,000  decrease in legal  expenses  primarily  related to the  Company's
litigation in California, a $24,000 increase in advertising and promotion, and a
$28,000  increase in office  expenses  primarily  related to  integration of the
Tucson office.

The balance of the Company's costs and expenses have not  significantly  changed
from the same period of the prior year.

Income Taxes
- ------------

The Company's income taxes were 39% of its income before taxes, or approximately
the same as they were in the prior fiscal year.  Changes made in the tax laws by
various states and by the federal  government  have not had a material affect on
the Company's overall tax rates, however, this could change at any time.

Other Income
- ------------

The Company's other income  decreased  $5,000 or 13% from $40,000 in the quarter
ended September 30, 1994 to $35,000 in the current quarter. The most significant
decrease in other  income was the  decline in the sales of computer  software to
the Company's licensees.

Net Income
- ----------

The  Company's net income for the quarter  ended  September 30, 1995,  increased
$18,000 or 7% from $268,000 in the quarter ended  September 30, 1994 to $286,000
in the current quarter. The most significant items affecting net income were the
$138,000  increase in revenues,  the $69,000 increase in compensation and fringe
benefits and the $32,000 increase in other expenses.

Results of Operations - Quarter Ended September 30, 1994 Compared to 1993
- -------------------------------------------------------------------------

Revenues
- --------

The  Company's  revenues  increased 10% or $115,000 to $1,271,000 in the quarter
ended  September 30, 1994 from $1,156,000 in the same period of the prior fiscal
year.  The increase is a combined  $17,000  increase in adjusting and other fees
and a $98,000 increase in continuing licensee and franchisee fees.

The increase of $17,000 in adjusting and other fees of the Company owned offices
from $96,000 to $114,000 in the comparable period of the prior year represents a
19%  increase.  The  increase  reflects  an  increase  in the  demand for claims
services by the Company's clients.

The Company's revenues from continuing licensee and franchisee fees increased 9%
or $98,000  from  $1,059,000  in the three months  ended  September  30, 1993 to
$1,157,000 in the three months ended September 30, 1994. This increase  reflects
the facts that the Company's  licensees and  franchisees  are benefiting from an
increase in claim services as insurance companies and self-insureds use Frontier
Adjusters' licensees and franchisees for increased volumes of claims, as well as
the increase in the number of licensees and franchisees that were established in
the preceding fiscal year.

The  Company's  revenues  are  affected  by  the  number  of new  licensees  and
franchisees,   inflation,  and  client  companies'  staff  work  loads  as  more
corporations  become  self-insured  and are  outsourcing to meet their needs for
claims management services.  The client companies' staff work loads are affected
by, among other things,  natural  disasters  which can create intense short term
demands for claims services

Compensation and Fringe Benefits
- --------------------------------

Compensation and employee benefits represent  approximately 46% of the Company's
costs and expenses and are its largest expense item. These expenses increased 6%
or $24,000 in the quarter  ended  September  30, 1994 from $375,000 in the prior
fiscal year to  $399,000.  The increase is  principally  the result of increased
adjusters'  compensation  which is a function  of the  increase  in  revenues of
Company owned adjusting operations.

Expenses Other Than Compensation and Fringe Benefits
- ----------------------------------------------------

The Company's  expenses other than compensation and employee benefits  increased
$134,000 in quarter ended September 30, 1994. The two principal items other than
compensation  and employee  benefits are a reduction in expenses  because of the
elimination of the subsidy of the London,  England franchisee  effective July 1,
1994 and an increase in legal  expense of $154,000 due  primarily to the lawsuit
in California  described  below.  The  elimination  of the subsidy of the London
franchisee resulted in a $57,000 reduction in costs and expenses.

The balance of the  Company's  costs and expenses  other than  compensation  and
employee  benefits  have not  significantly  changed from the same period of the
prior fiscal year.

Income Taxes
- ------------

The Company's income taxes were 39% of its income before taxes, or approximately
the same as they were the prior fiscal year.

Other Income
- ------------

The  Company's  other income  increased  $10,000 from $31,000 to $41,000 for the
quarter ended  September  30, 1994. Of this increase  $6,000 was due to earnings
from  additional  funds that the Company  invested as well as an increase in the
overall interest rates.

Net Income
- ----------

The  Company's net income for the quarter  ended  September 30, 1994,  decreased
from $278,000 in the quarter ended  September 30, 1993 to $268,000 a decrease of
$10,000 or 4%. The most  significant  items  which  affected  net income are the
$134,000 increase in revenues and the $154,000 increase in legal fees related to
a  dispute  over the terms of a  license  agreement  and  related  to  trademark
infringement issues.


PART II:  OTHER INFORMATION

Item 1 - Legal Proceedings

A  Declaratory  Action was filed in May 1994 against the Company in the Superior
Court of Los  Angeles,  California,  regarding  the  interpretation  of  certain
sections of the Company's license agreement with the plaintiff,  a licensee.  In
June  1994,  the  Company  removed  the case to U.S.  District  Court and raised
certain  counterclaims  for violation of the Company's  license  agreement.  The
Company  terminated  the  licensee's   agreement   effective  January  1,  1995.
Subsequent to the  termination,  the plaintiff  amended his complaint to include
wrongful  termination.  On May 1, 1995,  the U.S.  District  Court  granted  the
Company's motion for Summary Judgement  regarding all outstanding  claims by the
plaintiff.  On June 19, 1995, the Court granted the Company's  Summary Judgement
motion  regarding its claims against the former licensee  including  $204,144 in
unpaid licensee fees and approximately $24,000 for court costs. The Company from
time to time in its  normal  course  of  business  is  named as a  defendant  in
lawsuits.  The Company  does not believe  that it is subject to any  lawsuits or
litigation  or  threatened  lawsuits  or  litigation  that will have a  material
adverse affect on the Company or its business.

Item 4 - Submission of Matters to a Vote of Security Holders

On October 13, 1995, the Company held its annual shareholders meeting.

The Company's Board of Directors were reelected with 4,239,567 shares being cast
and 800 shares abstaining and 3,000 shares being cast against all the Directors.
The Directors elected and the numbers of votes each received are as follows:

     William J. Rocke                                           4,240,267
     Louis T. Mastos                                            4,236,410
     Jean E. Ryberg                                             4,240,910
     George M. Hill                                             4,230,141
     Scott R. Younker                                           4,236,410
     William W. Strawther, Jr.                                  4,236,410
     Merlin J. Schumann                                         4,228,535
     James S. Rocke                                             4,236,410
     Patric R. Greer                                            4,236,410

The  Company's  shareholders  ratified  the  appointment  of McGladrey & Pullen,
Certified Public  Accountants,  as the auditors of the Company for the Company's
fiscal year ending June 30, 1996. A total of  4,239,567  affirmative  votes were
cast; 4,455 against and 4,025 abstaining.

Response to items one  through  five not listed  above are  omitted  since these
items are either inapplicable or the response thereto would be negative.







                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.


                                   FRONTIER ADJUSTERS OF AMERICA, INC.



Date: October 30, 1995   /s/ William J. Rocke
      ----------------   --------------------------------------------
                             William J. Rocke, Executive Officer Director,
                             /Chairman of the Board, Principal Financial Officer


Date: October 30, 1995   /s/ Jean E. Ryberg
      ----------------   --------------------------------------------
                             Jean E. Ryberg, President, Director




<TABLE> <S> <C>


<ARTICLE> 5
<LEGEND>
     THE SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
     CONDENSED CONSOLIDATED BALANCE SHEET AT SEPTEMBER 30, 1995 (unaudited) AND
     THE CONDENSED CONOSLIDATED STATEMENT OF INCOME FOR THE THREE MONTHS
</LEGEND>
<MULTIPLIER>                                                      1
<CURRENCY>                                             U.S. DOLLARS
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                            JUN-30-1996
<PERIOD-START>                               JUL-01-1995
<PERIOD-END>                                 SEP-30-1995
<EXCHANGE-RATE>                                        1
<CASH>                                           491,509
<SECURITIES>                                   1,268,557
<RECEIVABLES>                                  1,307,084
<ALLOWANCES>                                     259,222
<INVENTORY>                                            0
<CURRENT-ASSETS>                               3,444,414
<PP&E>                                         2,292,694
<DEPRECIATION>                                   805,869
<TOTAL-ASSETS>                                 6,496,620
<CURRENT-LIABILITIES>                            553,366
<BONDS>                                           78,653
<COMMON>                                          47,820
                                  0
                                            0
<OTHER-SE>                                     5,816,781
<TOTAL-LIABILITY-AND-EQUITY>                   6,496,620
<SALES>                                                0
<TOTAL-REVENUES>                               1,408,666
<CGS>                                                  0
<TOTAL-COSTS>                                          0
<OTHER-EXPENSES>                                 936,516
<LOSS-PROVISION>                                  35,000
<INTEREST-EXPENSE>                                 1,883
<INCOME-PRETAX>                                  471,789
<INCOME-TAX>                                     185,751
<INCOME-CONTINUING>                              286,038
<DISCONTINUED>                                         0
<EXTRAORDINARY>                                        0
<CHANGES>                                              0
<NET-INCOME>                                     286,038
<EPS-PRIMARY>                                        .06
<EPS-DILUTED>                                        .06
        


</TABLE>


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