FRONTIER ADJUSTERS OF AMERICA INC
PRER14A, 1999-02-11
PATENT OWNERS & LESSORS
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                  SCHEDULE 14A
                                 (Rule 14a-101)

   
                    INFORMATION REQUIRED IN PROXY STATEMENT
                            SCHEDULE 14A INFORMATION
                Proxy Statement Pursuant to Section 14(a) of the
                Securities Exchange Act of 1934 (Amendment No. 1)
    
Filed by the Registrant [X]
Filed by a Party other than the Registrant [ ]

Check the appropriate box:

[X]  Preliminary Proxy Statement             [ ]  Confidential, For Use of the
[ ]  Definitive Proxy Statement                   Commission Only (as permitted
[ ]  Definitive Additional Materials              by Rule 14a-6(e)(2))
[ ]  Soliciting Material Pursuant to
     Rule 14a-11(c) or Rule 14a-12

                      FRONTIER ADJUSTERS OF AMERICA, INC.
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                (Name of Registrant as Specified In Its Charter)

- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)

Payment of Filing Fee (Check the appropriate box):
[X]  No fee required.
[ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.

1)   Title of each class of securities to which transaction applies:

- --------------------------------------------------------------------------------
2)   Aggregate number of securities to which transaction applies:

- --------------------------------------------------------------------------------
3)   Per unit price or other underlying value of transaction  computed  pursuant
     to Exchange  Act Rule 0-11 (set forth the amount on which the filing fee is
     calculated and state how it was determined):

- --------------------------------------------------------------------------------
4)   Proposed maximum aggregate value of transaction:

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5)   Total fee paid:

     [ ]  Fee paid previously with preliminary materials:

- --------------------------------------------------------------------------------
     [ ]  Check box if any part of the fee is offset as provided by Exchange Act
          Rule  0-11(a)(2)  and identify the filing for which the offsetting fee
          was paid  previously.  Identify  the previous  filing by  registration
          statement number, or the form or schedule and the date of its filing.

          1)   Amount previously paid:
                                      ------------------------------------------
          2)   Form, Schedule or Registration Statement No.:
                                                            --------------------
          3)   Filing Party:
                            ----------------------------------------------------
          4)   Date Filed:
                          ------------------------------------------------------
<PAGE>
   
           [LOGO OF FRONTIER ADJUSTERS OF AMERICA, INC. APPEARS HERE]

                              ______________, 1999

Dear Fellow Shareholder:

         With this letter you are receiving the Proxy Statement,  Annual Report,
and Interim  Financial  Statements  for the  Company's  1999  Annual  Meeting of
Shareholders.  These  official  documents  provide the detail about the proposed
transaction with the United Financial  Adjusting Company ("UFAC"),  an affiliate
of The Progressive  Corporation  ("Progressive").  In this same package, you are
also  receiving a proxy card for  recording  your vote on whether to approve the
transaction with UFAC, as well as three other proposals.

         Under the proposed transaction with UFAC, UFAC would purchase shares of
stock from the Company equal to up to 59.3% of the outstanding  voting shares of
the  Company  following  the  Transaction.   From  the  Company's   perspective,
establishing a relationship  with UFAC will be beneficial to the Company for the
following reasons:

          -    Shareholders will receive an immediate return on their investment
               of either a  distribution  of $1.60 per share of Common  Stock or
               repurchase  of their shares of Common Stock for a purchase  price
               of $2.90 per share.

          -    The Company will establish a strategic relationship with UFAC and
               Progressive,  a highly  regarded  organization  in the automobile
               insurance and insurance-related industries.

          -    The  potential  for   enhancement   of   shareholder   value  and
               realization of long-term gain based upon the Company's  strategic
               plan  to  leverage  its  affiliation  with  UFAC  to  access  new
               opportunities for the generation of claims adjusting business for
               the Company and Company's licensees and franchisees.

         The Company's Board of Directors and management team recommend that you
vote  for each of the  proposals,  including  the one  concerning  the  proposed
transaction  with UFAC. I urge you to review the enclosed  materials  carefully,
mark your proxy card FOR the proposals, and return it as instructed.

         Thank you for your continued support.

                                             Sincerely,

                                             /s/ William J. Rocke

                                             William J. Rocke
                                             Chairman of the Board
    
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

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                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
                                __________, 1999

- --------------------------------------------------------------------------------

         The Annual Meeting of  Shareholders  of Frontier  Adjusters of America,
Inc.,  an  Arizona  corporation  (the  "Company"),  will be held on  __________,
February   __,   1999   at   9:00   a.m.   (Phoenix,   Arizona   time)   at_____
_______________________, for the following purposes:

         1.  To  consider  and  vote  upon  the  approval  of  the   transaction
contemplated  by a Stock  Purchase  Agreement  between  the  Company  and United
Financial  Adjusting  Company,  an  Ohio  corporation   ("UFAC"),   which  is  a
wholly-owned  subsidiary of The Progressive  Corporation,  an Ohio  corporation,
regarding  the  investment of an aggregate of $6,836,067 in the Company by UFAC,
to be  effected  through  the sale by the  Company  of  5,258,513  shares of the
Company's Series A Convertible Voting Preferred Stock, par value $.01 per share,
at a purchase price of $1.30 per share,  as more fully described in the attached
Proxy Statement;

         2. To  elect  directors  to serve  until  the next  annual  meeting  of
shareholders and until their successors are elected and qualified;

         3. To ratify the  appointment of McGladrey and Pullen,  LLP,  Certified
Public Accountants, as the auditors of the Company for the Company's fiscal year
ending June 30, 1999;

         4. To  transact  such other  business as may  properly  come before the
Meeting or any adjournment thereof.

         The foregoing  items of business are more fully  described in the Proxy
Statement  accompanying this Notice. Only shareholders of record at the close of
business  on  January  5,  1999 are  entitled  to  notice  of and to vote at the
Meeting.

         All shareholders are cordially invited to attend the Meeting in person.
To assure your  representation at the Meeting,  however,  you are urged to mark,
sign,  date,  and return the  enclosed  proxy as  promptly  as  possible  in the
postage-prepaid  envelope enclosed for that purpose.  Any shareholder  attending
the  Meeting  may vote in person  even if he or she  previously  has  returned a
proxy.

         YOUR VOTE IS  IMPORTANT,  REGARDLESS  OF THE  NUMBER OF SHARES YOU OWN.
SHAREHOLDERS  WHO DO NOT EXPECT TO BE PRESENT AT THE  MEETING ARE  REQUESTED  TO
MARK, SIGN, DATE AND RETURN THE ENCLOSED PROXY IN THE ENVELOPE PROVIDED.

                                           By Order of the Board of Directors,



Phoenix, Arizona                           James S. Rocke
__________, 1999                           Secretary

<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.
                              45 EAST MONTEREY WAY
                             PHOENIX, ARIZONA 85011

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                                 PROXY STATEMENT

- --------------------------------------------------------------------------------

         Shareholders are urged to read this Proxy Statement in its entirety. As
used herein, the "Company" means Frontier Adjusters of America, Inc., an Arizona
corporation, and/or its subsidiaries and "UFAC" means United Financial Adjusting
Company,  an  Ohio  corporation,  which  is a  wholly-owned  subsidiary  of  The
Progressive   Corporation,   an  Ohio   corporation   ("Progressive").   Certain
capitalized  terms used in this  Summary  are  defined  elsewhere  in this Proxy
Statement.

GENERAL

         The  enclosed  proxy is  solicited  on  behalf  of the  Company  by the
Company's  board of directors (the "Board" or "Board of  Directors")  for use at
the Company's  Annual Meeting of Shareholders to be held on _________,  February
__,  1999 at 9:00  a.m.  (Phoenix,  Arizona  time)  (the  "Meeting"),  or at any
adjournment  thereof,  for the purposes set forth in this Proxy Statement and in
the accompanying Notice of Meeting of Shareholders.  The Meeting will be held at
________________________________________________________.

         These  proxy  solicitation  materials  were  first  mailed  on or about
January 15, 1999, to all shareholders entitled to vote at the Meeting.

         The mailing address of the Company's  principal  executive office is 45
East Monterey Way, Phoenix Arizona 85011.

RECORD DATE

         The Board of  Directors  has fixed the close of  business on January 5,
1999  as  the  record  date  (the  "Record  Date")  for  the   determination  of
shareholders entitled to notice of and to vote at the Meeting or any adjournment
thereof.

REVOCABILITY OF PROXIES

         Any person  giving a proxy may revoke the proxy at any time  before its
use by delivering to the Company written notice of revocation or a duly executed
proxy bearing a later date or by attending the Meeting and voting in person.

VOTING SECURITIES AND VOTING RIGHTS

         On the Record Date,  the Company had  outstanding  4,605,358  shares of
common stock,  par value $0.01 per share (the "Common  Stock"),  with each share
entitling  its  owner  of  record  to one  vote  on  all  matters  submitted  to
shareholders at the Meeting.  Each holder of Common Stock voting at the Meeting,
either in person or by proxy,  may cast one vote per share of Common  Stock held
on all matters to be voted upon at the Meeting.

         The  presence,  in person or by proxy,  at the Meeting of  shareholders
entitled  to cast a majority of all votes  entitled to be cast at such  meeting,
shall  constitute a quorum.  Assuming that a quorum is present,  the affirmative
vote of a majority of the shares of the Company present in person or represented
by proxy at the  Meeting and  entitled  to vote is  required  (i) to approve the
Transaction (as defined herein),  (ii) for the election of directors,  (iii) for

<PAGE>
the  ratification  of the  appointment  of  McGladrey  and  Pullen,  LLP, as the
independent  auditors of the  Company for the fiscal year ending June 30,  1999,
and (iv) to transact such other business as may properly come before the Meeting
or any adjournment thereof.

         Shareholders  are not entitled  under  Arizona law to appraisal  rights
with respect to the Transaction.

         Arizona law  requires  cumulative  voting in elections  for  directors,
which means that each  shareholder may cast the number of votes that is equal to
the number of shares held of record, multiplied by the number of directors to be
elected.  Each  shareholder may cast the whole number of votes for one candidate
or distribute such votes among two or more  candidates.  The enclosed proxy does
not seek discretionary authority to cumulate votes in election of directors.

         Votes cast by proxy or in person at the Meeting  will be  tabulated  by
the election  inspectors  appointed for the Meeting and will determine whether a
quorum is present. The election inspectors will treat abstentions as shares that
are present and entitled to vote for purposes of  determining  the presence of a
quorum,  but as unvoted for purposes of  determining  the approval of any matter
submitted to the shareholders for a vote. Thus, an abstention will have the same
effect as a vote  against the  Transaction.  If a broker  indicates on the proxy
that it does not have discretionary  authority as to certain shares to vote on a
particular  matter,  those shares will not be considered as present and entitled
to vote with respect to that matter.

VOTING OF PROXIES

         When  a  proxy  is  properly  executed  and  returned,  the  shares  it
represents  will  be  voted  at  the  Meeting  as  directed.   Unless  otherwise
instructed, shares represented by proxy will be voted (i) "for" the Transaction,
(ii) "for" the election of the nominees set forth in this Proxy  Statement,  and
(iii) "for" the ratification of the appointment of McGladrey and Pullen, LLP, as
the  independent  auditors  of the  Company  for the fiscal year ending June 30,
1999. If any other matters  should  properly come before the Meeting,  it is the
intention  of the  persons  named in the  enclosed  proxy to vote each  proxy in
accordance with their best judgment on such matter.

SOLICITATION

         The  cost of  this  solicitation  will  be  borne  by the  Company.  In
addition,   the  Company  may  reimburse   brokerage  firms  and  other  persons
representing  beneficial  owners of shares for expenses  incurred in  forwarding
solicitation  materials to such beneficial owners. Proxies also may be solicited
by certain of the Company's  directors and officers,  personally or by telephone
or telegram, without additional compensation.

ANNUAL REPORT AND OTHER MATTERS

   
         The 1998 Annual Report to  Shareholders,  and the Quarterly  Report for
the period  ended  December 31, 1998 which were mailed to  shareholders  with or
preceding this Proxy Statement,  contain  financial and other  information about
the Company, but, except for the Financial Statements contained therein, are not
incorporated  into this Proxy  Statement  and are not to be considered a part of
these proxy soliciting  materials or subject to Regulations 14A or 14C or to the
liabilities  of Section 18 of the  Securities  Exchange Act of 1934,  as amended
(the "Exchange Act").  The information  contained in the "Report of Compensation
Committee"  below and "Company  Performance"  below shall not be deemed  "filed"
with  the  Securities  and  Exchange   Commission  (the  "SEC")  or  subject  to
Regulations 14A or 14C or to the liabilities of Section 18 of the Exchange Act.
    
         The Company will provide upon written  request,  without charge to each
shareholder  of record as of the Record  Date,  a copy of the  Company's  annual
report on Form 10-K for the fiscal year ended June 30,  1998,  as filed with the
SEC.  Any exhibits  listed in the Form 10-K report also will be  furnished  upon
request  at the actual  expense  incurred  by the  Company  in  furnishing  such
exhibit.  Any such requests should be directed to the Company's Secretary at the
Company's executive office set forth in this Proxy Statement.

                                       2
<PAGE>
                                  PROPOSAL ONE

                                 THE TRANSACTION
   
         At the Meeting,  and at any adjournments  thereof,  shareholders of the
Company will be asked to consider and vote upon the transaction  contemplated by
the Stock Purchase  Agreement,  dated November 20, 1998, between the Company and
UFAC (the "Stock Purchase  Agreement")  regarding the investment of an aggregate
of  $6,836,067  in the Company by UFAC,  to be effected  through the sale by the
Company  of  5,258,513  shares  of the  Company's  Series A  Convertible  Voting
Preferred  Stock,  par  value  $.01 per share  (the  "Preferred  Shares"),  at a
purchase price of $1.30 per share (the "Transaction").  Upon the satisfaction of
the conditions to the closing (the "Closing") as set forth in the Stock Purchase
Agreement, the Company shall deliver the Preferred Shares to UFAC and UFAC shall
deliver  $6,836,067 to the Company in exchange for the Preferred  Shares. If the
Transaction is approved by the Company's  shareholders,  after its  consummation
and assuming that  1,000,000  shares of Common Stock are tendered to the Company
as described  below,  upon conversion of the Preferred  Shares,  UFAC will own a
controlling  interest  in the Company of up to 59.3% of the  outstanding  Common
Stock.
    
         As soon  as  practicable  after  the  Closing,  pursuant  to the  Stock
Purchase  Agreement,  the  Company  plans to make a tender  offer  (the  "Tender
Offer") in which the Company  will offer to purchase up to  1,000,000  shares of
Common  Stock at a price of $2.90 per share.  The  Company  also plans to make a
distribution  to shareholders  in the amount of $1.60 (the  "Distribution")  per
each share of Common  Stock not tendered in the Tender Offer (or not accepted by
the Company if tendered in the Tender  Offer).  See  "Potential  Benefits to the
Transaction--Return  to  Shareholders."  After the Closing  (assuming  1,000,000
shares have been  tendered in the Tender Offer and  assuming  there have been no
other  changes  in the  number of  outstanding  shares),  UFAC  will  own,  upon
conversion  of the  Preferred  Shares,  approximately  59.3% of the  outstanding
Common Stock and 57.7% of the outstanding Common Stock on a fully diluted basis.
Pursuant to the terms thereof,  each  Preferred  Share may be converted into one
(1) share of Common Stock. Such conversion may not occur prior to the earlier of
the record date for the  Distribution  or May __, 1999. Each member of the Board
of  Directors  has  stated  his or her  intention  to waive  his or her right to
participate  in the Tender  Offer with respect to all shares of the Common Stock
beneficially  owned by such director,  and UFAC has agreed not to participate in
the Tender Offer.  The full text of the Stock Purchase  Agreement is included as
Appendix A to this Proxy Statement.

                                       3
<PAGE>
   
         The following  charts set forth the ownership  structure of the Company
before and after the Transaction, assuming that 1,000,000 shares of Common Stock
are  tendered  to the  Company  and  no  outstanding  options  or  warrants  are
exercised:

                       PIE CHART WITH OWNERSHIP STRUCTURE
                      BEFORE THE TRANSACTION TO APPEAR HERE

                       PIE CHART WITH OWNERSHIP STRUCTURE
                      AFTER THE TRANSACTION TO APPEAR HERE
    
                                       4
<PAGE>
         The Transaction also involves a number of additional terms  established
pursuant to the Stock Purchase  Agreement,  the Service  Agreement to be entered
into  between  the  Company  and  UFAC  (the  "Service   Agreement"),   and  the
Registration  Rights  Agreement  to be entered into between the Company and UFAC
(the  "Registration  Rights  Agreement"),   including,  among  others:  (i)  the
application  for  listing  by the  Company  of the Common  Stock  issuable  upon
conversion of the Preferred Shares on the American Stock Exchange ("AMEX"); (ii)
the  taking  of all  necessary  actions  by the  Company  to cause  the Board of
Directors,  after the  Closing,  to consist of a majority of  nominees  named by
UFAC;  (iii) the grant to UFAC of certain  registration  rights that will enable
UFAC to resell the shares of the Common Stock acquired by it upon  conversion of
the  Preferred  Shares in  registered  offerings  to the  public  under  certain
conditions;  and  (iv)  the  grant  to UFAC of  certain  rights  to  information
regarding the Company.

         UFAC has  informed  the  Company  that it  intends to  designate  eight
individuals as its initial nominees to the Board of Directors.

VOTES REQUIRED

         Approval of the Transaction requires the affirmative vote of a majority
of the total number of shares  present in person or  represented by proxy at the
Meeting,  provided  that the  total  number  of  shares  present  in  person  or
represented  by proxy at the Meeting  represent over 50% of the shares of Common
Stock issued and  outstanding on the Record Date. For the purpose of determining
the outcome of the vote, abstentions will have the same effect as a vote against
the Transaction. Broker non-votes will not be considered as present and entitled
to vote with  respect to the  Transaction.  Approval of the  Transaction  by the
requisite vote of the shareholders of the Company is a condition to consummation
of the Transaction.

         William J. Rocke,  Chairman of the Board of the  Company,  and James S.
Rocke,  Secretary  of the  Company,  Jean E.  Ryberg,  President of the Company,
George M. Hill,  Vice-President and Assistant Secretary of the Company,  Francis
J.  LaPallo,  Executive  Vice-President  of the  Company,  and Louis T.  Mastos,
William W. Strawther,  Jr., Merlin J. Schumann, and R. Scott Younker,  Directors
of the Company, and certain other shareholders of the Company who are related to
them  (collectively  the  "Insider  Shareholders")  who  as of the  Record  Date
collectively  owned  36.1% of the  outstanding  shares  of  Common  Stock,  have
executed   Insider   Support   Agreements   with  UFAC  (the  "Insider   Support
Agreements"),  pursuant to which they have agreed to vote all of their shares in
favor of the Transaction.  Accordingly,  the Insider Shareholders intend to vote
their shares in favor of the  Transaction.  See "The  Transaction--Terms  of the
Transaction--No Solicitation of Competing Transactions."

         The Board of  Directors  of UFAC has  approved  the  Transaction.  UFAC
shareholders are not required to vote on the Transaction.

                                       5
<PAGE>
BACKGROUND OF THE TRANSACTION

   
         Prior  to  March,  1998,  the  Company  had not  been  considering  any
transaction  involving  a sale of the  Company,  its  assets,  or a  controlling
interest of the Company's stock. In March 1998,  William J. Rocke, the Company's
Chief Executive  Officer was approached  regarding a possible  transaction  with
UFAC. Mr. Rocke had an introductory  meeting with John Davies,  the President of
UFAC and other Progressive  subsidiary companies,  concerning the possibility of
UFAC making an investment in the Company. The Company was aware of Progressive's
reputation in the insurance and insurance  adjusting  business and was receptive
to Progressive's  expression of interest in exploring an affiliation between the
Company  and  Progressive.  Mr.  Rocke  briefed  the Board of  Directors  on his
contacts with Progressive and UFAC at a Board meeting held on July 1, 1998.

         On June,  1998,  the Company  and UFAC  entered  into a  non-disclosure
agreement.  During  the  next  several  weeks,  the  Company  provided  UFAC and
Progressive with information  about the Company's  business and operations,  and
UFAC and Progressive provided the Company with information about their insurance
and insurance  adjusting  business.  Mr. Rocke and Jean E. Ryberg, the Company's
President,  negotiated on behalf of the Company  during a number of meetings and
telephone   discussions  with  John  Davies  of  UFAC  and  Progressive.   These
discussions  concerned  business  strategies  that the  Company  and UFAC  could
pursue,  benefits of the  Transaction  with respect to strategic  alliances  and
complimentary  business  strategies,  as  well  as  possible  structures  for an
investment by UFAC in the Company,  and the price at which such an investment by
UFAC should be made.

         At a special meeting of the Board of Directors on August 27, 1998, UFAC
made a presentation to the Board with respect to the proposed  transaction.  The
Company's accountants and attorneys were also present. At that meeting, at which
all  members  of the Board  were  present,  the Board  discussed  the  potential
advantages and disadvantages of, and alternatives to, the proposed  transaction,
provided the Company's shareholders.  The Board discussed the following benefits
in a single transaction:  (i) a cash return on investment;  (ii) the increase in
shareholder value expected by management to result from the proposed transaction
and the strategic  advantages of the resulting  affiliation with UFAC; (iii) the
ability  to  obtain  continuing  access  to UFAC's  technology,  expertise,  and
contacts in the insurance industry; and (iv) an alliance with a strong strategic
partner  that shares a natural  customer  base.  Among other  things,  the Board
discussed  with the Company's  accountants  the fact that the per share price of
$1.30 (the  equivalent  of a per share price of $2.90 after  taking into account
the  distribution  of $1.60 to the Company's  shareholders)  was higher than the
30-day  average  closing sale price of the Common  Stock on the AMEX.  The Board
noted  that the  proposed  transaction  would  result  in a  single  controlling
shareholder, the affiliates of which are competitors of certain of the Company's
clients.  The Board noted,  however,  that as a result of cumulative  voting for
directors,  the  remaining  shareholders  would  continue to be able to vote for
board representation. Furthermore the Board believed that the connection between
the  Company  and  affiliates  of UFAC that  compete  with  Company  clients was
sufficiently  distant to minimize  objections  from current  clients.  The Board
agreed that the opportunity for new clients  afforded by the  relationship  with
UFAC  outweighed  the  potential  harm from the  relationship.  In the  business
judgment  of the  Board of  Directors,  the terms of the  proposed  transaction,
including   the   price,   were   favorable   for   the   Company.    See   "The
Transaction--Discussion  of Financial  Analysis." On August 19, 1998,  the Board
appointed a Special  Committee  of outside  directors  to analyze the  financial
terms and the  consideration to be received in the Transaction.  See "Discussion
of Financial  Analysis." On August 27, 1998, the Special  Committee  reported to
the Board and the Board voted  unanimously  to authorize  management  to proceed
with discussions with UFAC, and unanimously authorized the Company to enter into
a  non-binding  Letter of Intent (the "Letter of Intent") with UFAC with respect
to the proposed transaction.
    
                                       6
<PAGE>
         During the  ensuing  twelve  weeks,  transaction  document  drafts were
prepared and revised drafts circulated,  with representatives of the Company and
UFAC and their respective counsel conducting  detailed  negotiations  concerning
legal and business points in the documentation. Prior to the Board of Directors'
meeting on November 12, 1998, management distributed to the members of the Board
of Directors complete drafts of the Stock Purchase Agreement, Service Agreement,
the Registration  Rights Agreement,  the Insider Support  Agreements,  the Rocke
Agreement (as described below) and the Ryberg Agreement (as described below). At
the meeting on  November  12,  1998,  the Board  discussed  the  advantages  and
disadvantages  of, and alternatives to, the Transaction and a summary by Company
counsel of the terms of the  documentation.  After analyzing the financial terms
and the consideration to be received in the Transaction, as well as the on-going
operational  advantages  that could  result from the  Transaction,  the Board of
Directors voted  unanimously in favor of the  Transaction.  The parties executed
the Stock Purchase Agreement on November 20, 1998.

   
         On August 31, 1998,  the last  trading day before the Company  publicly
announced  the Letter of Intent,  the closing sale price for the Common Stock as
reported on the AMEX  Composite  Tape was $2.50.  On November 25, 1998, the last
trading day before the Company  publicly  announced  the  execution of the Stock
Purchase  Agreement,  the closing sale price for the Common Stock as reported on
the AMEX  Composite  Tape was $2.44.  On [date of proxy],  1999 the closing sale
price was $______.  After  adjustment for the Distribution of $1.60 per share of
Common  Stock,  the  closing  sales  prices  would  have  been $.90 and $.84 and
$_______  respectively.  The shares to be purchased by UFAC will not be eligible
to receive the Distribution.
    
BACKGROUND OF THE COMPANY

         The Company  licenses and franchises  independent  insurance  adjusters
(the  "Adjusters")  throughout the United States and Canada and provides support
services to the Adjusters.  The Adjusters are engaged by insurance  carriers and
self-insured  companies to adjust  claims made against them by claimants  and by
policyholders.  In  addition,  certain of the  Adjusters  offer risk  management
services to their clients. As of December 15, 1998, the Company had entered into
___ license or franchise  agreements  with ___  entities,  operating ___ offices
with ___  advertised  locations  in 50 states,  the  District of  Columbia,  and
Canada. In addition to licensing and franchising Adjusters, the Company owns and
operates independent insurance adjusting businesses in Arizona and Nevada.

BACKGROUND OF UFAC

         UFAC provides claim and administrative  services to insurance carriers,
managing general agents and large self-insured companies. The majority of UFAC's
employees and operations are centralized in Cleveland, Ohio.

         UFAC,   which  is  a   wholly-owned   subsidiary  of  The   Progressive
Corporation,  is also a majority shareholder of a vehicle inspection company and
a claim software  company.  The inspection and software  companies  market their
products and services to the same prospective customers as UFAC.

TERMS OF THE TRANSACTION

         UFAC INVESTMENT.  Pursuant to the Stock Purchase Agreement, the Company
will sell the  Preferred  Shares to UFAC at a price of $1.30 per  share,  for an
aggregate  purchase  price of  $6,836,067.  The  purchase  price  per  share was
determined  as a result of arm's  length  negotiations  between  the Company and
UFAC. The Preferred Stock is identical to the Common Stock in all respects other
than the right to  receive  the  Distribution.  The  Preferred  Shares  shall be
convertible,  in  whole  or in  part,  into  shares  of the  Common  Stock  on a
one-for-one  exchange basis at UFAC's option after the date of the  Distribution
and  prior  to  June  30,  1999,  at  which  date  the  Preferred   Shares  will
automatically  be converted to shares of the Common Stock.  The Preferred Shares
shall  entitle  UFAC to one vote per share on any matter  properly  submitted to
holders of the Common Stock for vote, consent, waiver, release, or other action,
including,  without  limitation,  the  election  of  members  of  the  Board  of
Directors.  The  Preferred  Shares will rank equally with the Common Stock as to
payment of dividends,  other than the  Distribution,  and as to  dissolution  of
assets upon liquidation, dissolution or winding up of the Company.

                                       7
<PAGE>
         USE  OF  PROCEEDS.  The  Company  plans  to  use  the  proceeds  of the
investment  by UFAC to finance the Tender  Offer and pay the  Distribution.  The
Company plans to make the Tender Offer to the Company's shareholders, as soon as
practicable  after the  Closing,  pursuant  to which the  Company  will offer to
purchase up to  1,000,000  shares of Common Stock at a price of $2.90 per share.
If more than 1,000,000 shares are tendered by the Company's  shareholders in the
Tender  Offer,  the Company  will  accept  shares for tender on a pro rata basis
based  upon the total  number of shares  tendered.  Each  member of the Board of
Directors  has  stated  his or her  intention  to  waive  his  or her  right  to
participate  in the Tender  Offer with respect to all shares of the Common Stock
beneficially  owned by such director.  UFAC has agreed not to participate in the
Tender Offer. The Company plans to make the Distribution of $1.60 per each share
of Common Stock not  tendered in the Tender Offer or, if tendered,  not accepted
by the Company in the Tender Offer.  Shareholders  who participate in the Tender
Offer will not be entitled to receive the Distribution.

         MANAGEMENT  OF  THE  COMPANY;  REPRESENTATION  ON  THE  BOARD.  If  the
shareholders approve the Transaction,  the Board of Directors and UFAC will take
all actions  necessary to cause the Board to be structured to consist of fifteen
members,  of which a majority  will be designees of UFAC (the "UFAC  Nominees"),
and the Board of Directors and UFAC will take all actions necessary to cause the
UFAC Nominees to become  members of the Board as soon as  practicable  after the
Closing.  For so long as  UFAC  maintains  ownership  of  more  than  50% of the
Company's voting stock, at each annual meeting of shareholders of the Company or
at the taking of action by written  consent of  shareholders of the Company with
respect to which  directors  are to be  elected,  UFAC shall have the ability to
elect a  majority  of the Board of  Directors  and,  therefore,  will be able to
control the business and affairs of the Company.

   
         William J. Rocke and Jean E.  Ryberg  have agreed to resign as officers
of the Company on June 30, 1999.  See "The  Transaction--Conflicts  of Interest;
Interests of Certain  Persons." At that time,  the Board of Directors,  upon the
direction of UFAC, will name a new Chief Executive  Officer and President of the
Company.  Mr. Rocke and Mrs.  Ryberg have served as key employees of the Company
for  many  years.  Mr.  Rocke  and  Mrs.  Ryberg  are 74 and 67  years  of  age,
respectively.  Jeff Jordan, an employee of UFAC, has been working with Mr. Rocke
and Mrs.  Ryberg since  December,  1998 to institute  an orderly  transition  of
management.  The Company  believes that the proposed  transaction with UFAC will
provide  access to a broad  spectrum of  managerial  support  beneficial  to the
Company  and will  lessen any  adverse  effect to the Company as a result of Mr.
Rocke's  and  Mrs.  Ryberg's   retirement.   See  "Potential   Benefits  of  the
Transaction."
    
         INFORMATION RIGHTS.  Until the Closing,  the Company has the obligation
to provide to UFAC certain financial statements and other information concerning
the Company and its business.

         LIMITATIONS ON CORPORATE ACTIONS.  Until the Closing,  the Company will
be  subject  to  certain  limitations  on  its  operations,  including  (without
limitation)  restrictions  relating to  transactions  other than in the ordinary
course of  business,  the  issuance of any  securities  of the  Company,  or any
amendments to the Company's Articles of Incorporation or Bylaws.

         REGISTRATION  RIGHTS.  The Preferred  Shares issued to UFAC pursuant to
the Stock Purchase Agreement and shares of Common Stock issuable upon conversion
of the Preferred Shares will not be registered under the Securities Act of 1933,
as  amended  (the  "Securities  Act"),  and may not be  sold in the  absence  of
registration  under the Securities Act, unless an exemption from registration is
available.  If the Transaction is approved by the shareholders,  the Company and
UFAC  will  enter  into  the  Registration  Rights  Agreement.  Pursuant  to the
Registration  Rights  Agreement to be executed at the Closing,  the Company will
grant certain  registration rights that will enable UFAC to resell the shares of
Common  Stock  acquired  by it  upon  conversion  of  the  Preferred  Shares  in
registered offerings to the public under certain conditions described below.

         The  Registration  Rights  Agreement will provide,  among other things,
that,  at any time  after the  Closing,  UFAC will  have the  one-time  right to
require the  Company to file a  registration  statement  (any such  filing,  the
"Demand  Registration") under the Securities Act for any or all shares of Common
Stock  acquired by UFAC as a result of the  conversion of the  Preferred  Shares

                                       8
<PAGE>
acquired  by  UFAC  pursuant  to  the  Stock  Purchase  Agreement  ("Registrable
Securities").  The right to a Demand  Registration is limited,  however, in that
(i) it may be  invoked  only with  respect  to a number of shares  having a fair
market value equal to or greater than $250,000, (ii) the Company is not required
to effect more than one Demand Registration, and (iii) the Company will have the
right from time to time to delay the Demand Registration for a reasonable period
not to exceed  thirty  days in  certain  circumstances.  UFAC also will have the
right, with respect to most registrations of Common Stock by the Company for its
own account,  to require the Company to include  Registrable  Securities in such
registration.  The Registration  Rights Agreement provides that the Company will
pay the expenses, other than underwriting discounts and fees and commissions and
transfer taxes,  relating to the first such registration  requested by UFAC. The
Registration  Rights Agreement  contains terms that are generally  customary for
registration rights agreements of its type.

         CONDITIONS TO CLOSING.  Each of the Company's and UFAC's obligations to
close the Transaction  are subject to various mutual and unilateral  conditions,
including,  without  limitation,  (i)  the  Company's  shareholders  shall  have
approved the Transaction;  (ii) UFAC's obligations are subject to the continuing
accuracy of the Company's  representations  and warranties in the Stock Purchase
Agreement; and (iii) the receipt of any consents necessary for the Transaction.

         NO SOLICITATION OF COMPETING  TRANSACTIONS.  Unless and until the Stock
Purchase  Agreement is terminated in accordance with its terms,  the Company may
not solicit,  cooperate with, participate in any discussions with respect to, or
enter into any  agreement  with any person  making a proposal or  indication  of
interest  with respect to certain  alternative  transactions,  such as a merger,
consolidation,  share  exchange,  reorganization,   recapitalization,   business
combination or similar  transaction,  sale, transfer or disposition of more than
10% of its assets, or an acquisition by any person or a tender offer or exchange
offer  for  more  than 10% of the  Common  Stock  (a  "Competing  Transaction").
However,  the Board may take such  actions  as may be  required  by the  Board's
fiduciary  obligations  to the Company's  shareholders  under  applicable law as
determined in good faith by the Board on the advice of outside  counsel.  Unless
and until the Stock  Purchase  Agreement is terminated  in  accordance  with its
terms,  the Company shall notify UFAC of all of the relevant details relating to
all inquiries beyond  preliminary  inquiries and all proposals of substance that
the Company may receive relating to any such matters.  If the Company receives a
bona fide proposal for a Competing Transaction that the Board determines in good
faith may provide  greater  value to the Company's  shareholders  than the Stock
Purchase Agreement, it may enter into negotiations with respect to such proposal
(a  "Superior  Proposal").  The Company  will  notify UFAC of any such  Superior
Proposal  prior to entering  into any  agreement  with respect to such  Superior
Proposal,  and will not enter into any  agreement  with respect to such Superior
Proposal if UFAC proposes an improved  transaction  that the Board determines in
good faith to provide greater value to the Company's shareholders.

         RELATED  AGREEMENTS.  In connection with the Stock Purchase  Agreement,
UFAC  also  entered  into  the  Insider  Support  Agreements  with  the  Insider
Shareholders.   Pursuant  to  the  Insider  Support   Agreements,   the  Insider
Shareholders have agreed to vote all shares of the Common Stock owned by them in
favor of the  Transaction.  At the  Closing,  UFAC will enter  into the  Service
Agreement with the Company  pursuant to which UFAC will provide the Company with
certain advisory and support services related to franchise operations, strategic
planning,  sales  and  marketing,   technology,   human  resources  support  and
accounting, and reporting. The Company will pay UFAC service fees of $25,000 per
month plus expenses for the services provided under the Service  Agreement.  The
Service Agreement will be reviewed after one year and any extension or amendment
thereof will be subject to the approval by a committee of directors  who are not
affiliated with UFAC. At the Closing, the Company will also enter into the Rocke
Agreement  and the Ryberg  Agreement  with  William J. Rocke and Jean E. Ryberg,
respectively,  pursuant to which Mr. Rocke and Ms. Ryberg will  terminate  their
employment  with the  Company  on June 30,  1999  and  will  continue  to act as
consultants to the Company until June 30, 2000. See "The  Transaction--Conflicts
of Interest; Interests of Certain Persons."

POTENTIAL BENEFITS OF THE TRANSACTION

         The Company  believes that the Transaction,  if consummated,  primarily
represents  an  opportunity  to provide a  significant  return to the  Company's
shareholders in the form of the  Distribution or Tender Offer.  The Company also
believes  the  Transaction   presents  the  opportunity  to  improve   long-term
shareholder  value by providing the Company with a new  generation of management

                                       9
<PAGE>
and access to advanced  technology,  expertise and  contacts,  which the Company
believes will provide  strategic  resources  within the  insurance  industry not
otherwise readily available to the Company,  and enhance the Company's long-term
growth prospects.  In particular,  the Company believes that the Transaction may
have a  number  of  beneficial  effects  on the  Company  and its  shareholders,
including the following:

         RETURN TO  SHAREHOLDERS.  The Tender  Offer will return  $2.90 per each
share tendered and the Distribution will provide $1.60 per share of Common Stock
not sold pursuant to the Tender Offer.

         ASSOCIATION  WITH  PROGRESSIVE.  Progressive  is highly  regarded  as a
sophisticated   company  in  the  automobile  insurance  and   insurance-related
industries.  The Company  believes that it will benefit  significantly  from its
affiliation  with  Progressive  through  UFAC  and  its  operating   experience,
technological   capabilities,   and  contacts  within  the  insurance  business.
Specifically,  pursuant to the Service Agreement, UFAC has agreed to provide the
Company  and the  Adjusters  with  access to claims  adjusting  business  and to
encourage its affiliates to do the same.

         POTENTIAL ENHANCEMENT OF SHAREHOLDER VALUE. Other than the Distribution
and the Tender Offer,  the  Transaction  will not result in any direct return to
shareholders of cash or other consideration.  However, the Company believes that
the Transaction  offers  shareholders an opportunity to realize long-term value.
The Company's  strategic plan calls for an affiliation with UFAC and Progressive
and the  opportunity  for the  generation of claims  adjusting  business for the
Company  and the  Adjusters  through  the  Company's  affiliation  with UFAC and
Progressive.  It should be noted,  however,  that there is no assurance that the
Company will realize all or any of the potential  benefits  described above, all
of which are forward  looking  statements that are subject to numerous risks and
uncertainty. The Company's ability to enhance shareholder value will depend upon
a number of circumstances, many of which are outside the control of management.

POTENTIAL ADVERSE EFFECTS OF THE TRANSACTION

         The Company believes that the Transaction,  if consummated,  could have
certain  adverse  effects on the Company  and its  shareholders,  including  the
following:

         CONCENTRATION  OF OWNERSHIP OF COMMON STOCK.  UFAC will own up to 59.3%
of the Company's  voting stock (57.7% on a fully diluted  basis) and will be the
largest  single  shareholder  of the Company.  Assuming no other  changes in the
number of  outstanding  shares of Common  Stock,  UFAC would be in a position to
control the election of the Board or the outcome of any corporate transaction or
other matter submitted to the shareholders for approval.  This  concentration of
ownership could be disadvantageous to other shareholders' interests.

         ANTI-TAKEOVER  EFFECT OF THE TRANSACTION.  UFAC's  acquisition of up to
59.3% of the  Company's  voting stock (57.7% on a fully  diluted  basis) and the
voting  rights  associated  therewith  may  make it  more  difficult  for  other
shareholders to challenge the Company's  director  nominees,  to elect their own
nominees  as  directors,  or to remove  incumbent  directors  and may render the
Company a less attractive target for an unsolicited  acquisition by an outsider.
In addition,  under Arizona law, a merger or consolidation involving the Company
requires the affirmative  approval of a majority of the shares entitled to vote.
Accordingly,  UFAC  would  have  sufficient  voting  power  to  block  any  such
transaction.

         OTHER  NEGATIVE  EFFECTS.  The  Board of  Directors  believes  that the
limitations  on  the  Company's  ability  to  solicit  or  encourage   Competing
Transactions  or to agree to a Superior  Proposal  without  notice to UFAC,  the
composition of the Board following the Closing (and thereafter) if the Company's
shareholders  approve the Transaction,  and the size of UFAC's investment,  will
likely discourage other persons from offering to acquire a significant  interest
in the Company or all or substantially all of the assets of the Company.

         The members of the Board  evaluated  the  factors  referred to above in
light of their knowledge of the business and operations of the Company and UFAC,
their  business  judgment,  and  consultations  with the  Company's  independent
accountants.  In view of the wide variety of factors  considered  in  connection

                                       10
<PAGE>
with the  Board's  evaluation  of the  Transaction,  the  Board  did not find it
practicable to, and did not,  quantify or attempt to assign relative  weights to
the specific factors considered in reaching its determination.

CONFLICTS OF INTEREST; INTERESTS OF CERTAIN PERSONS

         INSIDER  SUPPORT  AGREEMENTS.  UFAC has entered  into  Insider  Support
Agreements with the Insider Shareholders.  Under the Insider Support Agreements,
the  Insider  Shareholders  have  agreed to vote for the  Transaction.  See "The
Transaction--Votes Required."

   
         ROCKE  AGREEMENT.  William J.  Rocke,  Chairman  of the Board and Chief
Executive Officer of the Company,  will enter into an agreement with the Company
(the "Rocke  Agreement")  pursuant to which the Rocke  Employment  Agreement (as
described  under  "Election  of   Directors--Employment   Agreements")  will  be
terminated on June 30, 1999.  Pursuant to the Rocke Agreement,  the Company will
employ Mr. Rocke as the Company's Chief  Executive  Officer until June 30, 1999,
at which time Mr.  Rocke will resign as an officer and  employee of the Company.
Mr. Rocke will continue to serve on the Board of Directors until the next annual
meeting of the  Company's  shareholders  and until his  successor is elected and
qualified.  The terms of the Rocke  Agreement  provide for Mr.  Rocke to receive
semi-monthly  installments  of his salary  until June 30,  1999,  and the annual
bonus for the fiscal  year  ending June 30,  1999,  as per the Rocke  Employment
Agreement.  On June 30, 1999,  Mr. Rocke will receive a lump-sum  payment of the
amount equal to the salary Mr. Rocke would have been  entitled to receive  under
the Rocke  Employment  Agreement for the fiscal year ending June 30, 2000, and a
lump-sum  payment of $20,000 in lieu of participating in the Company's bonus and
profit sharing plans for the fiscal year ending June 30, 2000. On June 30, 1999,
Mr. Rocke will also  receive  title to the Company  automobile  provided for his
use,  ownership of the life insurance  policy  maintained on Mr. Rocke's life by
the Company, and certain other benefits associated with his past relationship to
the  Company.  Mr. Rocke will provide  consulting  and advisory  services to the
Company for a period of one year  following  his  resignation  at no  additional
compensation.  The total  consideration  to be paid to Mr. Rocke under the Rocke
Agreement is  approximately  $298,000.  This sum includes cash  consideration of
$261,000 and non-cash  consideration  of $37,000  representing the book value of
Mr.  Rocke's  automobile  and  the  maximum  future  premiums  for  his  medical
insurance.  The cash surrender  value of Mr.  Rocke's life  insurance  policy of
approximately  $76,000 is not included as Mr. Rocke was entitled to ownership of
this policy upon retirement under his Employment Agreement with the Company.

         RYBERG  AGREEMENT.  Jean  E.  Ryberg,  President  and  Director  of the
Company,  will enter into an agreement with the Company (the "Ryberg Agreement")
pursuant to which the Ryberg Employment  Agreement (as described under "Election
of  Directors--Employment  Agreements")  will be  terminated  on June 30,  1999.
Pursuant  to the Ryberg  Agreement,  the Company  will employ Ms.  Ryberg as the
Company's President until June 30, 1999, at which time Ms. Ryberg will resign as
an officer and employee of the Company. Ms. Ryberg will continue to serve on the
Board of Directors  until the next annual meeting of the Company's  shareholders
and until her  successor  is  elected  and  qualified.  The terms of the  Ryberg
Agreement  provide for Ms. Ryberg to receive  semi-monthly  installments  of her
salary until June 30, 1999, and the annual bonus for the fiscal year ending June
30, 1999, as per the Ryberg Employment  Agreement.  On June 30, 1999, Ms. Ryberg
will  receive a lump-sum  payment of the amount  equal to the salary Ms.  Ryberg
would have been  entitled to receive under the Ryberg  Employment  Agreement for
the fiscal year ending June 30, 2000, and a lump-sum  payment of $20,000 in lieu
of  participating in the Company's bonus and profit sharing plans for the fiscal
year ending June 30, 2000. On June 30, 1999,  Ms. Ryberg will also receive title
to the Company automobile  provided for her use, ownership of the life insurance
policy  maintained  on Ms.  Ryberg's  life by the  Company,  and  certain  other
benefits  associated with her past relationship to the Company.  Ms. Ryberg will
provide consulting and advisory services to the Company for a period of one year
following her resignation at no additional compensation. The total consideration
to be paid to Ms. Ryberg under the Ryberg Agreement is  approximately  $231,000.
This sum includes  cash  consideration  of  approximately  $192,000 and non-cash
consideration  of  approximately  $39,000  representing  the  book  value of Ms.
Ryberg's  automobile and the maximum future premiums for her medical  insurance.
The cash surrender value of Ms. Ryberg's life insurance  policy of approximately
$55,000 is not  included as Ms.  Ryberg was entitled to ownership of this policy
upon retirement under her Employment Agreement with the Company.
    
                                       11
<PAGE>
Discussion of Financial Analysis

   
         The  Board of  Directors  appointed  a  special  committee  of  outside
directors  (the  "Special  Committee")  to analyze the  financial  terms and the
consideration  to be  received  in the  Transaction.  The members of the Special
Committee were Merlin Schumann, William W. Strawther, Jr., and R. Scott Younker.
The Special Committee  considered the presentation made by representatives  from
UFAC at the August 19,  1998  special  meeting  of the Board of  Directors.  The
Special Committee also acted in consultation  with McGladrey & Pullen,  LLP, the
Company's  independent  accountants.  UFAC  prepared  and  provided  the Special
Committee with a "book value" and "EPS" analysis of the Company's  value used by
UFAC to make its offer (the "UFAC  Analysis").  The  Special  Committee  and its
guests discussed the UFAC analysis and verified the  calculations  made by UFAC.
In addition, the Special Committee noted and considered in its deliberations the
fact that UFAC is a member of The Progressive Group, a Fortune 500 company,  and
that UFAC would likely bring business and potential  customer service  resources
that would otherwise be unavailable to the Company.  In particular,  the Special
Committee  recognized  that UFAC would likely be able to provide the Company and
the Adjusters with broad access to national accounts. The Special Committee also
took note that the Transaction  contemplates that UFAC will provide the services
of Jeff  Jordan,  an  employee  of UFAC and a proven  manager  in the  insurance
industry, who will provide energy and the perspective of a younger generation to
the Company.  The Special Committee also considered that UFAC has the ability to
develop for the Company competitive computer  capabilities,  particularly in the
area of claims and  systems  capability.  Through  the  Service  Agreement,  the
Company  will have  access to  enhanced  accounting,  marketing,  and  strategic
planning  support.  The  Company  did not retain an  independent  third party to
conduct a financial analysis of the Transaction.  The Special Committee believed
that its long term  association  with the Company and intimate  knowledge of the
industry  were  sufficient  to  allow  the  Special  Committee  to  analyze  the
Transaction  and  to  appropriately  value  the  non-financial  benefits  of the
Transaction to the future financial condition of the Company.
    
         From  a  market   perspective,   the   Special   Committee   took  into
consideration  the fact that the Company's  securities are thinly  traded,  with
limited  liquidity.  The Special  Committee also noted that the Transaction will
provide the Company's  shareholders  current  liquidity  with no discount to the
market price, and that the Distribution would give the Company's  shareholders a
large return on their investment while still maintaining the growth potential of
stock ownership.  Also, the Special  Committee took into account that the Tender
Offer would give  liquidity at a price in excess of the current  market price to
those  shareholders of the Company who want to liquidate their investment in the
Common Stock.

         After carefully  considering  the factors set forth above,  the Special
Committee  recommended  to the full Board of Directors that the Board accept the
UFAC offer.

   
                   MATERIAL FEDERAL INCOME TAX CONSIDERATIONS

         The following summary is a discussion of material consequences for U.S.
federal income tax purposes of a Common Stock redemption  pursuant to the Tender
Offer and the Distribution.
    
         This  summary  does not purport to cover all aspects of federal  income
taxation that may be relevant to shareholders. In addition, certain shareholders
(including   insurance   companies,    tax-exempt    organizations,    financial
institutions,  foreign  persons,  broker  dealers,  and  shareholders  who  have
acquired  their  Common  Stock upon the  exercise  of options  or  otherwise  as
compensation) may be subject to special rules not discussed below.

         This summary is based on laws,  regulations,  rulings and decisions now
in effect,  all of which are subject to change.  For  example,  after the Tender
Offer,  Congress  may change the tax rates that apply to gains  realized  in the
Tender Offer.

                                       12
<PAGE>
         No rulings as to any of the matters discussed in this summary have been
requested or received from the Internal  Revenue  Service (the  "Service").  The
consequences  to  any  particular  shareholder  may  differ  depending  on  that
shareholder's own circumstances.  Furthermore, this summary does not discuss any
aspects of state, local, foreign or other tax laws. Each shareholder is urged to
consult and rely on such  shareholder's  own tax adviser with respect to the tax
consequences to such  shareholder of selling Common Stock pursuant to the Tender
Offer or receiving the Distribution.

SALE OF COMMON STOCK PURSUANT TO TENDER OFFER

IN GENERAL

         A  shareholder's  sale of Common Stock for cash  pursuant to the Tender
Offer will be a taxable transaction for federal income tax purposes.  The amount
and  characterization of income recognized by a shareholder in connection with a
sale of Common  Stock  pursuant  to the Tender  Offer will depend on whether the
sale is treated as a "dividend" or as an "exchange"  for tax purposes.  All or a
portion of the amount  received by a shareholder who sells Common Stock pursuant
to the Tender Offer may be treated as a dividend.  The amount  received  that is
not treated as a dividend will be treated as received in exchange for the Common
Stock sold pursuant to the Tender Offer.  The  determination  of how much of the
amount received  represents a dividend and how much represents exchange proceeds
depends on whether  (a) the  shareholders  have a legally  enforceable  right to
receive a dividend and instead  receive an amount in  redemption of their shares
(see,  "Legal  Right  to  Dividend"),  and  (b)  the  application  of the  stock
redemption rules of Section 302 of the Internal Revenue Code of 1986, as amended
(the "Code") (see "Application of Section 302").

LEGAL RIGHT TO DIVIDEND

         Judicial  authorities  have held and the  Service  has ruled  that if a
shareholder  has a legally  enforceable  right to a  dividend  and,  in  effect,
foregoes this dividend by selling shares to the corporation,  the portion of the
sale  proceeds  that is  equal  to the  foregone  dividend  will be  taxed  as a
dividend.  In this case, the Stock Purchase  Agreement provides that the Company
shall  declare and pay a  distribution  in the amount of $1.60 per share on each
share of Common  Stock not  tendered in the Tender  Offer or not accepted by the
Company  if  tendered  in the  Tender  Offer,  within  60 days  after  the final
expiration of the Tender Offer. The obligation of the Company to declare and pay
this  distribution  only arises  under the Stock  Purchase  Agreement,  which is
between the Company and UFAC. Shareholders are not parties to the Stock Purchase
Agreement,  and therefore may not have any legally  enforceable rights under the
Stock  Purchase  Agreement,  including the right to force the Company to declare
and pay this  distribution.  If no such legal  right  exists,  shareholders  who
accept the Tender Offer may not be required to recognize a portion of the amount
received for their Common Stock as a dividend.

         Nevertheless,  the  Service  may  successfully  contend  that the Stock
Purchase  Agreement  effectively  assures  that a  shareholder  will  receive  a
distribution  of $1.60 per  share and that  $1.60 of the  amount  received  by a
shareholder  in exchange for each share of Common  Stock  pursuant to the Tender
Offer must be treated as a dividend.  Due to the lack of  authority  directly on
point, the Company can provide no assurance with respect to this matter.

         If the shareholders are regarded as having a legally  enforceable right
to the  distribution  prior to the Tender Offer, at least $1.60 per share of the
amount  received  pursuant to the Tender Offer will be treated as a dividend and
the $1.30 per share balance of the amount received will be treated as a dividend
or an  amount  received  in  exchange  for the  Common  Stock  depending  on the
application of Code Section 302 to a  shareholder's  specific  circumstances  as
discussed  below. If a shareholder who sells Common Stock pursuant to the Tender
Offer is not  regarded  as having a legally  enforceable  right to the $1.60 per
share distribution,  the entire $2.90 per share amount received upon sale of the
Common  Stock  pursuant to the Tender  Offer will be treated as a dividend or an
amount received in exchange for the shares  depending on the application of Code
Section 302 to a shareholder's specific circumstances as discussed below.

                                       13
<PAGE>
APPLICATION OF SECTION 302

         EXCHANGE  TREATMENT.  If the redemption  qualifies as an exchange under
any of the provisions of Code Section  302(b),  except as described  above,  the
cash  received  pursuant to the Tender  Offer will be treated as a  distribution
from the Company in exchange  for the Common  Stock sold.  That  treatment  will
result in a shareholder recognizing gain or loss equal to the difference between
(a) the amount  treated as received in exchange for the Common Stock pursuant to
the  Tender  Offer and (b) the  shareholder's  adjusted  tax basis in the Common
Stock  surrendered.  Assuming the Common Stock is held as a capital asset,  such
recognized  gain or loss will be capital gain or loss.  If the Common Stock that
is sold was held  longer  than  one  year,  such  capital  gain or loss  will be
long-term.

         Notwithstanding the foregoing, the rules on "collapsible  corporations"
might, if they applied, cause a shareholder's gain to be ordinary income (rather
than long-term capital gain).  Because of its long operating history, the nature
of its assets and other factors,  the Company  believes it is not a "collapsible
corporation."

         Net capital  gain,  the excess of net  long-term  capital gain over net
short-term  capital  loss,  realized  by  individuals,  estates  and  trusts  is
currently taxed at a maximum federal income tax rate of 20%.  Short-term capital
gains of  individuals,  estates and trusts are taxed at ordinary  income  rates,
currently up to a maximum federal income tax rate of 39.6% (although,  income at
certain levels may be subject to a higher effective rate due to the phase-out of
personal  exemptions  and  certain  itemized   deductions).   Capital  gains  of
corporations  are taxed at the federal income tax rates  applicable to corporate
ordinary  income,  a maximum of 35%  (although  income at certain  levels may be
subject to a higher  effective  rate due to  phase-out  of the 15%,  25% and 34%
brackets). Each of the foregoing rates is subject to change, and any such change
could apply retroactively to transactions effected pursuant to the Tender Offer.

         DIVIDEND  TREATMENT.  If none of the  conditions of exchange  treatment
under Code Section 302(b) are satisfied, a shareholder will be treated as having
received a dividend  taxable as ordinary income in an amount equal to the entire
amount of cash received by the shareholder  pursuant to the Tender Offer, to the
extent the  Company has  accumulated  or current  "earnings  and  profits."  The
Company believes that no shareholder's dividend income will be limited by a lack
of earnings and profits.

         Each  shareholder's  personal tax adviser should determine whether that
shareholder  will qualify for exchange  treatment under Code Section 302(b).  In
the event that the sale of Common Stock  pursuant to the Tender Offer is treated
as a dividend  distribution  to a shareholder  for federal  income tax purposes,
such shareholder's tax basis in the Common Stock actually redeemed will be added
to the tax basis of such shareholder's remaining Common Stock in the Company. In
the event that a shareholder  actually owns no Common Stock in the Company after
the Tender Offer is completed but the transaction is  nevertheless  treated as a
dividend distribution because such shareholder  constructively owns Common Stock
(see below), such shareholder's tax basis should be added to Common Stock in the
Company owned by related  persons that was  considered  constructively  owned by
such  shareholder.  Ordinary income is generally  taxable to individuals up to a
maximum federal income tax rate of 39.6% (although  income at certain levels may
be  subject  to a  higher  effective  rate  due to  the  phase-out  of  personal
exemptions and certain  itemized  deductions)  and to  corporations at a maximum
federal income tax rate of 35% (although income at certain levels may be subject
to a higher  effective  rate due to phase-out of the 15%, 25% and 34% brackets).
Each of the foregoing tax rates is subject to change,  and any such change could
apply  retroactively  to include the sale of Common Stock pursuant to the Tender
Offer. As discussed below, a corporate  shareholder that is treated as receiving
a dividend may be allowed a  dividends-received  deduction and may be subject to
the rules for "extraordinary dividends."

         CONSTRUCTIVE  OWNERSHIP OF STOCK. In determining whether the provisions
under Code Section 302(b), as described below, are satisfied, a shareholder must
take into account not only Common Stock actually owned by such shareholder,  but
also  Common  Stock that is  constructively  owned  within  the  meaning of Code
Section 318. Under Code Section 318, a shareholder may constructively own Common
Stock actually owned, and in some cases constructively owned, by certain related
individuals  and  certain  entities  in  which  the  shareholder  or  a  related
individual or entity has an interest. Moreover, a shareholder may constructively
own Common Stock that such shareholder,  or a related  individual or entity, has
the  right to  acquire  by  exercise  of an  option  or  warrant.  The  rules of

                                       14
<PAGE>
constructive  ownership  are  complex  and  must  be  applied  to  a  particular
shareholder's situation by such shareholder's personal tax adviser.

         ALTERNATIVE  CONDITIONS FOR SECTION 302 EXCHANGE TREATMENT.  Under Code
Section  302(b),  a  redemption  will  be  taxed  as an  exchange,  and not as a
dividend,  if it (a)  results in a  "complete  redemption"  of all of the Common
Stock  owned by a  shareholder,  (b) is  "substantially  disproportionate"  with
respect to a shareholder,  or (c) is "not essentially  equivalent to a dividend"
with respect to a  shareholder.  Each  shareholder  should be aware that,  under
certain  circumstances,  sales,  purchases  or  transfers of Common Stock in the
market or to or from other parties  contemporaneously with sales pursuant to the
Tender  Offer may be taken into account in  determining  whether the tests under
clause (a), (b) or (c) above are satisfied.  Furthermore,  the Company  believes
that in the event the Tender Offer is oversubscribed,  resulting in a proration,
it is likely that less than all the Common Stock tendered by a shareholder  will
be  purchased  by  the  Company.  Proration  may  affect  whether  a  sale  by a
shareholder  will  satisfy the  provisions  described  in clause (a), (b) or (c)
above.

         The following is a brief  description of the three major  provisions of
Code Section 302(b):

                  A COMPLETE  REDEMPTION  OF INTEREST.  The receipt of cash by a
shareholder will result in a "complete redemption" of all the Common Stock owned
by the  shareholder  within the meaning of Code Section  302(b)(3) if either (i)
all the Common Stock  actually and  constructively  owned by the  shareholder is
sold pursuant to the Tender Offer or (ii) all the Common Stock actually owned by
the shareholder is sold pursuant to the Tender Offer,  the only Common Stock the
shareholder  constructively owns is actually owned by such shareholder's  family
members,  and the shareholder is eligible to waive and effectively waives, under
procedures described in Code Section 302(c), such constructive ownership.

                  A SUBSTANTIALLY  DISPROPORTIONATE  REDEMPTION.  The receipt of
cash by a shareholder will be "substantially  disproportionate"  with respect to
such shareholder  within the meaning of Code Section 302(b)(2) if the percentage
of the total outstanding voting stock of the Company actually and constructively
owned by the shareholder immediately following the sale of Common Stock pursuant
to the Tender Offer is less than 80% of the percentage of the total  outstanding
voting  stock  of  the  Company  actually  and  constructively   owned  by  such
shareholder immediately before such sale.

                  NOT ESSENTIALLY EQUIVALENT TO A DIVIDEND.  Even if a sale by a
shareholder   fails  to  meet  the  "complete   redemption"  or   "substantially
disproportionate"   tests,  a  shareholder  may   nevertheless   meet  the  "not
essentially  equivalent to a dividend"  test.  Whether a specific  redemption is
"not   essentially   equivalent  to  a  dividend"   depends  on  the  individual
shareholder's facts and circumstances.  In any event, the redemption must result
in a "meaningful  reduction" of the shareholder's  proportionate interest in the
Company.  The Service has indicated in a published ruling that, in the case of a
minority  shareholder  in a  publicly  held  corporation  whose  relative  stock
investment  in the  corporation  was minimal and who  exercised  no control over
corporate  affairs,  a small reduction in the percentage  ownership  interest of
such  shareholder  in  such  corporation   (from  .0001118%  to  .0001081%)  was
sufficient to constitute a "meaningful reduction."  Shareholders seeking to rely
on this test should consult their own tax advisers as to the application of this
particular standard to their own situations.

DISTRIBUTION

         After  acquisition  of Common Stock  pursuant to the Tender Offer,  the
Company plans to make the  Distribution  of cash to each remaining  Common Stock
holder in the amount of $1.60 per share.

         The  Distribution  will be treated as a  dividend,  taxable as ordinary
income,  to the extent of the Company's  accumulated  earnings and profits as of
the beginning of the current fiscal year and its "current"  earnings and profits
for the entire  current  fiscal  year.  Assuming  that the Company  acquires one
million  shares of its Common Stock in  accordance  with the terms of the Tender
Offer and the amount paid for the tendered shares is treated as paid in exchange
for shares (rather than as a dividend in whole or in part),  the Company expects
that dividend income will not be limited by lack of earnings and profits.

                                       15
<PAGE>
SPECIAL RULES FOR CORPORATE SHAREHOLDERS

         Upon receipt of a dividend  from the Company,  a corporate  shareholder
who owns less than 20% of the  Company  generally  is  eligible  for a dividends
received  deduction equal to 70% of the amount of the  distribution,  subject to
applicable  limitations,  including  those related to  "debt-financed  portfolio
stock" under Code Section 246A and to the holding  period  requirements  of Code
Section 246.

         In addition,  any amount  received by a corporate  shareholder  that is
treated as a dividend may constitute an "extraordinary  dividend" subject to the
provisions  of Section  1059 of the Code.  Generally,  Section  1059  requires a
corporate  shareholder  to reduce the tax basis of its stock in a corporation by
the portion of the dividend eligible for the dividends  received  deduction and,
if such portion exceeds the  shareholder's  adjusted tax basis for the stock, to
treat  any such  excess  as gain from the sale of the stock in the year in which
the  extraordinary  dividend  is  received.  The term  "extraordinary  dividend"
includes  any dividend if the amount  thereof  exceeds the greater of 10% of the
adjusted tax basis of the  shareholder's  shares or 10% of the fair market value
of the shares. For this purpose,  other dividends received that have ex-dividend
dates within the same period of eighty-five  consecutive  days of a dividend are
aggregated.  Further, if a taxpayer receives an aggregate amount of dividends in
excess of 20% of the adjusted  basis of the  taxpayer's  stock,  such  dividends
having  ex-dividend  dates within the same period of 365 consecutive  days, then
the dividends also  constitute  "extraordinary  dividends" and the taxpayer must
reduce its basis under Code  Section  1059.  Section  1059 applies only to stock
that has not been held for more than two years before the dividend  announcement
date  unless,  among other  conditions,  the  redemption  is not pro rata to all
shareholders.  The Company believes that the Tender Offer will likely not result
in a pro rata  distribution to all  shareholders.  Additionally,  if a corporate
shareholder is required  under Section 1059 to reduce its stock basis,  then the
non-taxed  portion  of all  dividend  distributions  within an 85-day or 365-day
period referred to above reduces the corporate  shareholder's basis in the stock
of the  Company.  Corporate  shareholders  should  consult  their  tax  advisers
concerning the application of Section 1059 to their particular situations.

BACKUP WITHHOLDING

         A tendering  shareholder or other payee who fails to complete fully and
sign the  Substitute  Form W-9  included  in the  letter of  transmittal  may be
subject  to backup  federal  income  tax  withholding  equal to 31% of the gross
payments made pursuant to the Tender Offer and Distribution.

                                       16
<PAGE>
                  BENEFICIAL OWNERSHIP OF COMMON STOCK PRIOR TO
                            AND AFTER THE TRANSACTION

         As of the close of business on the Record  Date,  there were  4,605,358
shares of Common Stock  outstanding.  The following table sets forth information
regarding the beneficial  ownership of shares of the Common Stock outstanding as
of November 25, 1998 and immediately  following the Closing (assuming conversion
of all of the Preferred Shares and assuming  1,000,000 shares have been tendered
in the Tender Offer),  by (i) each person or group known to the Company who owns
or who will own more than 5% of the  outstanding  shares of Common  Stock,  (ii)
each of the directors and the executive officers of the Company and (iii) by all
directors and  executive  officers of the Company as a group.  Unless  otherwise
indicated in the footnotes,  all of such interests are owned  directly,  and the
indicated  person has sole  voting and  investment  power.  The number of shares
represents  the  number of shares of Common  Stock the person  holds,  including
shares that may be issued upon the exercise of options that are  exercisable  as
of November 25, 1998 or which will vest upon the Closing.  Information presented
in the table and  related  notes has been  obtained  from the  beneficial  owner
and/or  from  reports  filed by the  beneficial  owner with the  Securities  and
Exchange Commission pursuant to Section 13 of the Exchange Act.

<TABLE>
<CAPTION>
                                                  Shares Beneficially                 Shares Beneficially Owned
                                              Owned on November 25, 1998                 Adjusted for Closing
                                        -----------------------------------     ----------------------------------
                                           Amount and                             Amount and
                                           Nature of                               Nature of
                                           Beneficial           Percent           Beneficial           Percent

Name of Beneficial Owner                 Ownership (1)         of Class (2)      Ownership (1)        of Class (2)
- -------------------------------------   -----------------    --------------     ----------------    --------------
<S>                                         <C>                   <C>                 <C>                <C>
UFAC (3)                                      --                   --               5,258,513           59.33%

George M. Hill (4)                          155,000               3.37%               155,000            1.75%

Francis J. LaPallo and Wendy J.
Harrison, his wife (5)                       91,564               1.99%               122,000            1.36%

Louis T. Mastos and Eva B. Mastos,
his wife (6)                                206,703               4.49%               206,703            2.33%

William J. Rocke and Garnet Rocke,
his wife (7)                                442,268               9.50%               442,268            4.96%

James S. Rocke and Kelly Rocke, his
wife (8)                                    471,803              10.14%               471,803            5.29%

Jean E. Ryberg (9)                          140,589               3.02%               140,589            1.58%

Merlin J. Schumann and Donna L.
Schumann, his wife                           20,114                 *                  20,114              *

William W. Strawther, Jr. and
Marjorie A. Strawther, his wife (10)        444,138               9.64%               444,138            5.01%

R. Scott Younker and Sandra L.
Younker, his wife                            58,819               1.28%                58,819              *

All Directors and Executive
Officers as a group (nine persons)
(11)                                      1,740,998              36.09%             1,771,434           19.44%
</TABLE>

*    Less than 1%

                                       17
<PAGE>
(1)  Includes,  when  applicable,  shares owned of record by such person's minor
     children and spouse and by other  related  individuals  and  entities  over
     whose  shares of Common Stock such person has  custody,  voting  control or
     power of  disposition.  Also  includes  shares  of  Common  Stock  that the
     identified  person had the right to acquire as of November  25, 1998 by the
     exercise of stock options.

(2)  The  percentages  shown  include the shares of Common Stock that the person
     had the right to acquire  as of  November  25,  1998 or that will vest upon
     Closing.  In calculating the percentage of ownership,  all shares of Common
     Stock which the  identified  person had the right to acquire as of November
     25, 1998 or upon  Closing are deemed to be  outstanding  for the purpose of
     computing  the  percentage  of the  shares  of Common  Stock  owned by such
     person,  but are not deemed to be outstanding  for the purpose of computing
     the percentage of shares of Common Stock owned by any other shareholders.

(3)  Assuming conversion of all of the Preferred Shares purchased by UFAC in the
     Transaction.

(4)  Excludes  52,000 shares held by Nell S. Hill,  Mr. Hill's wife, and 134,258
     shares held by Mr. Hill's  children and  grandchildren.  Mr. Hill disclaims
     beneficial ownership of such shares.

(5)  Includes 69,564 shares subject to a currently  exercisable  stock option at
     $2.875 per share. As adjusted for Closing includes 30,436 shares subject to
     unexercisable  options  that  will vest  upon a change  of  control  of the
     Company.

(6)  Includes  183,180 shares which are held in a trust under an agreement dated
     February  10,  1981,  in which Mr. and Mrs.  Mastos  hold equal  beneficial
     interests,  and 23,523  shares  which are held by the Louis T. Mastos in an
     Individual Retirement Account.

(7)  Includes 290,000 shares held by Old Frontier Investment,  Inc., of Arizona,
     of which  William J. and Garnet  Rocke hold 51% of the  outstanding  stock.
     Includes 48,654 shares subject to currently  exercisable stock options at a
     weighted average of $3.2829 per share.

(8)  Includes 290,000 shares held by Old Frontier Investment, Inc. of Arizona of
     which James S. Rocke holds 49% of the  outstanding  stock.  Includes 48,653
     shares subject to currently exercisable stock options at a weighted average
     of $3.2829 per share.

(9)  Includes 51,347 shares subject to currently  exercisable stock options at a
     weighted average of $3.005 per share. Excludes 15,000 held by Mrs. Ryberg's
     sons. Mrs. Ryberg disclaims any beneficial ownership of such shares.

(10) Held as trustees under Trust  Agreement,  dated June 7, 1989,  establishing
     the William W.  Strawther,  Jr. and Marjorie A. Strawther  Living Trust, of
     which Mr. and Mrs.  Strawther are  beneficiaries.  Excludes an aggregate of
     140,000 shares beneficially owned by Mr. and Mrs. Strawther's son, in which
     shares Mr. and Mrs. Strawther disclaim any beneficial interest.

(11) Excludes all duplicate reporting of holdings.

To the best of knowledge of the Company,  no person or groups of persons,  other
than  officers  and  directors,  beneficially  own more than five percent of the
Common Stock (based upon present records of the transfer agent).

                                       18
<PAGE>
RECOMMENDATION OF THE BOARD; FACTORS AND CONCLUSIONS OF THE BOARD INVOLVED IN
ITS DETERMINATION

         The Board has  unanimously  approved the Transaction and has determined
that  the  Transaction  is  in  the  best  interests  of  the  Company  and  its
shareholders.  THE  BOARD  UNANIMOUSLY  RECOMMENDS  THAT  STOCKHOLDERS  VOTE FOR
APPROVAL OF THE TRANSACTION.

         The  recommendation  of the  Board  is  based  on its  belief  that the
Transaction  represents an  opportunity  to provide for a capital  return to the
Company's  shareholders  through the Distribution or Tender Offer and to enhance
long-term  shareholder  value by providing the Company with an affiliation  with
UFAC which provides  strategic  resources not otherwise readily available to it,
thereby enhancing the Company's short-term and long-term growth prospects.

REQUIRED VOTE, EFFECT OF SHAREHOLDER APPROVAL, AND RELATED MATTERS

         The  affirmative  vote of a majority of the shares present in person or
represented  by proxy at the Meeting,  provided  that the total number of shares
present in person or represented by proxy at the Meeting  represents over 50% of
the shares of Common  Stock issued and  outstanding,  is required to approve the
Transaction.

         Approval  of  the  Transaction  by  the  shareholders  will  constitute
approval of the issuance by the Company of 5,258,513  shares of Preferred  Stock
and 5,258,513 shares of Common Stock upon conversion of the Preferred Shares.

         Approval of the  Transaction by the requisite vote of the  shareholders
of the  Company  is a  condition  to  consummation  of the  Transaction.  If the
Transaction is not approved the Transaction will not be consummated.

                                  PROPOSAL TWO

                              ELECTION OF DIRECTORS

NOMINEES

         A Board of nine directors is to be elected at the Meeting. The nominees
for directors are George M. Hill, Francis J. LaPallo,  Louis T. Mastos,  William
J.  Rocke,  James S.  Rocke,  Jean E.  Ryberg,  Merlin J.  Schumann,  William W.
Strawther, Jr., and R. Scott Younker, all of whom are currently directors of the
Company.  In the absence of direction by  shareholders  executing  proxies,  the
persons named in the enclosed proxy will vote FOR the nominees named herein.  In
the event that any  nominee of the  Company is unable or  declines to serve as a
director at the time of the  Meeting,  the proxies will be voted for any nominee
designated  by the current  Board of Directors  to fill the  vacancy.  It is not
presently  expected  that any nominee will be unable or will decline to serve as
director.  The term of office of each person  elected as director  will continue
until the next annual  meeting of  shareholders  and until a successor  has been
elected and qualified. Biographical information with respect to the nominees for
directors is set forth below under the heading "Information Concerning Directors
and Executive Officers of the Company."

                                       19
<PAGE>
INFORMATION CONCERNING DIRECTORS AND EXECUTIVE OFFICERS OF THE COMPANY

         The  following  table  sets forth  certain  information  regarding  the
Company's directors and executive officers:

<TABLE>
<CAPTION>
Name                        Age   Position(s) with the Company              Director Since
- ----                        ---   ----------------------------              --------------
<S>                         <C>   <C>                                            <C>
George M. Hill              90    Director,  Vice  President,   Assistant        1978
                                  Secretary, Member Audit Committee

Francis J. LaPallo          50    Director, Executive Vice President             1996

Louis T. Mastos             77    Director,   Member   Audit   Committee,        1978
                                  Member Compensation Committee

James S. Rocke              30    Director, Secretary/Treasurer                  1993

William J. Rocke            74    Director,  Chairman of the Board, Chief        1975
                                  Executive Officer

   
Jean E. Ryberg              67    Director, President                            1975
    

Merlin J. Schumann          54    Director,   Member   Audit   Committee,        1984
                                  Member Compensation Committee

William W. Strawther, Jr.   72    Director, Vice Chairman of the Board           1978

R. Scott Younker            62    Director                                       1992
</TABLE>


   
         GEORGE M. HILL has been  associated  with the  Company  in an  advisory
capacity for more than 25 years,  has been a Vice President of the Company since
1985 and has been the  Assistant  Secretary of the Company  since 1990.  He is a
senior  partner in the Phoenix law firm of George M. Hill &  Associates  and has
been a practicing  attorney in Arizona for over 50 years. Mr. Hill is a Director
and  Chairman  of the Board of  National  Car  Rental,  in  Phoenix,  Denver and
Colorado  Springs,  and a Director and Vice  President of Precise Metal Products
Co., in Phoenix and Salt Lake City.
    
         FRANCIS J. LAPALLO joined the Company on June 24, 1996. From 1977 until
joining the Company, he practiced law in Maryland, the District of Columbia, and
California.  From 1990 until joining the Company,  he was a partner with the law
firm of Manatt, Phelps & Phillips in Los Angles,  California. He represented the
Company  in various  legal  matters  from 1994 until  joining  the  Company.  An
employment  agreement  between  the Company and Mr.  LaPallo  provides  that Mr.
LaPallo will serve as an executive officer of the Company through June 30, 2001.

         LOUIS T. MASTOS has been the President of Louis T. Mastos & Associates,
Inc., a managing general agency located in Reno, Nevada,  since 1971. He is past
President of the American  Association of Managing  General  Agents.  He was the
Insurance Commissioner of the State of Nevada from 1965 to 1971.

         JAMES  S.  ROCKE  has  been  employed  by the  Company  since  1982 and
currently is an adjuster in the Company's Phoenix office.  Mr. Rocke was elected
secretary/treasurer  of the Company in 1993.  Mr. Rocke  graduated  from Arizona
State University in 1991 with a B.S. degree in Finance.  Mr. Rocke is the son of
William J. Rocke.

                                       20
<PAGE>
         WILLIAM J. ROCKE is the  founder of the Company and has served as Chief
Executive  Officer of the Company and its  predecessor  entities since 1957. Mr.
Rocke has been in the  insurance  adjusting  business  since 1952.  He has a law
degree  from the  University  of  Denver  and is a member  of the  Colorado  Bar
Association. The employment agreement between Mr. Rocke and the Company provides
that Mr. Rocke will serve as the Chief Executive  Officer of the Company through
June 30, 2000. The employment  agreement will be amended by the Rocke  Agreement
if the Transaction is approved by the  shareholders.  Mr. Rocke is the father of
James S. Rocke.

         JEAN E. RYBERG has been  employed  by the Company and its  predecessors
since 1962.  She has held  several  positions  with the Company and has been the
President of the Company since 1993.  She also manages the  Company's  insurance
adjusting operations in Phoenix and Tucson,  Arizona, and Las Vegas, Nevada. The
employment  agreement  between Mrs.  Ryberg and the Company  provides  that Mrs.
Ryberg will be an executive  officer of the Company  through June 30, 2000.  The
employment  agreement will be amended by the Ryberg Agreement if the Transaction
is approved by the shareholders.

         MERLIN J. SCHUMANN has been a Certified Public Accountant with the firm
of Murray & Murray, P.C., located in Phoenix,  Arizona, for over 20 years. Since
December,  1990, Mr.  Schumann has also held the position of General  Securities
Representative  with H. D. Vest Investment  Securities,  Inc., a stock brokerage
and investment counseling firm located in Irving, Texas.

         WILLIAM W. STRAWTHER,  JR. was the President and principal  shareholder
of Continental American Securities,  Inc., located in Phoenix, Arizona from 1970
through 1982.  He is a former  member of the National  Board of Governors of the
National  Association  of Securities  Dealers,  Inc. He has been an  independent
business consultant since 1982.

         R. SCOTT  YOUNKER  has been a  licensee  of the  Company  in  Prescott,
Arizona since 1979. He has been engaged in the insurance  adjusting business for
32 years.

         All  directors  are  elected at each  annual  meeting of the  Company's
shareholders  for a term of one year and hold office until their  successors are
elected and  qualified.  All officers  serve at the  discretion  of the Board of
Directors.

MEETINGS AND COMMITTEES OF THE BOARD OF DIRECTORS

         The  Company's  Board of Directors met three times in fiscal year 1998,
and all members attended 75% or more of the meetings of the Board and committees
he or she serves  on. The board has two  committees;  an audit  committee  and a
compensation committee.

         The Audit Committee,  which consists of George Hill, Louis Mastos,  and
Merlin  Schumann,  non-employee  directors  of the  Company,  reviews the annual
financial  statements,  the significant  accounting issues, and the scope of the
audit with the Company's  independent  auditors and discusses  with the auditors
any other audit related matters that may arise during the year. The Compensation
Committee,  which  consists of Louis  Mastos and Merlin  Schumann,  non-employee
directors of the Company,  reviews and acts on matters  relating to compensation
levels and benefit plans for key executives of the Company.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

         The Company's compensation committee of the Board of Directors consists
of Messrs.  Mastos and  Schumann.  Neither Mr.  Mastos nor Mr.  Schumann had any
contractual  or other  relationships  with the Company  during such fiscal years
except as directors. The committee held one meeting during the fiscal 1998 year.

                                       21
<PAGE>
EXECUTIVE COMPENSATION

         The  following   table  sets  forth  certain   information   concerning
compensation  during its year ended June 30, 1998 to the chief executive officer
and each other executive officer whose aggregate  compensation exceeded $100,000
(the "Named Executives").

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                     ANNUAL COMPENSATION        ALL OTHER COMPENSATION
NAME AND PRINCIPAL POSITION   YEAR   SALARY($)(1)    BONUS($)           ($)(2)
- ---------------------------   ----   ------------    --------           ------

<S>                           <C>    <C>             <C>                <C>
William J. Rocke, CEO,        1998   237,776         39,794             29,898
Chairman, Director            1997   231,300         51,559             23,569
                              1996   225,000         71,981             22,719

Jean E. Ryberg,               1998   169,085         39,794             29,898
President, Director           1997   164,480         51,559             29,568
                              1996   160,000         71,981             29,266

Francis J. LaPallo,           1998   185,040             --             29,898
Executive Vice President,     1997   180,000             --             29,568
Director                      1996       692             --                --

Patric R. Greer (3)           1998    95,111         19,897            103,421
                              1997    93,520         17,187             21,876
                              1996    90,000         11,224             17,364
</TABLE>

(1)  No  perquisites  were  received by any person named above  greater than the
     lesser of $50,000 or 10% of salary plus bonus.

(2)  "All Other  Compensation"  includes (i) directors' fees of $2,250,  $3,750,
     and  $2,250  for Mr.  Rocke in years  ended  June 30,  1998,  1997 and 1996
     respectively;  $2,250,  $3,750,  and $3,000 for Mrs.  Ryberg in years ended
     June 30,  1998,  1997 and 1996  respectively;  $2,250  and  $3,750  for Mr.
     LaPallo in years  ended June 30,  1998 and 1997  respectively;  and $1,500,
     $3,750,  and $3,000 for Mr. Greer in years ended June 30, 1998,  1997,  and
     1996 respectively;  (ii) profit sharing contributions of $27,648,  $19,819,
     and  $20,469  for Mr.  Rocke in years  ended June 30,  1998,  1997 and 1996
     respectively;  $27,648, $25,818, and $26,266 for Mrs. Ryberg in years ended
     June 30, 1998,  1997,  and 1996  respectively;  $27,648 and $25,818 for Mr.
     LaPallo  in years  ended  June 30,  1998  and 1997  respectively;  $16,921,
     $18,126, and $14,364 for Mr. Greer for years ended June 30, 1998, 1997, and
     1996,  respectively,  and (iii) an $85,000  severance package for Mr. Greer
     for the year ended June 30, 1998.  Excluded from all other  compensation is
     the increase and the amortization of the June 30, 1995 cash surrender value
     of life insurance  policies that will transfer to Mr. Rocke and Mrs. Ryberg
     upon  termination  of their  employment.  The amount  excluded  is $18,166,
     $18,119, and $18,203 for Mr. Rocke for the years ended June 30, 1998, 1997,
     and 1996, respectively,  and $14,070,  $13,678, and $13,511 for Mrs. Ryberg
     for the years ended June 30, 1998, 1997, and 1996, respectively.

(3)  Mr. Greer  resigned from his position with the Company  effective  June 30,
     1998.  In  connection  with Mr.  Greer's  resignation,  termination  of Mr.
     Greer's  employment  agreement,  and as consideration  for a Settlement and
     Release Agreement between Mr. Greer and the Company,  Mr. Greer received an
     aggregate severance payment of $85,000.

OPTION/GRANTS, EXERCISES, AND HOLDINGS

         The Company did not grant any stock  options  during  fiscal 1998,  and
none of the Named Executives exercised any stock options during fiscal 1998. The
following table shows the number and value of options outstanding as of June 30,
1998 for each Named Executive.

                                       22
<PAGE>
                        AGGREGATED YEAR-END OPTION VALUES

<TABLE>
<CAPTION>
                              NUMBER OF SECURITIES               VALUE OF UNEXERCISED,
                             UNDERLYING UNEXERCISED              IN-THE-MONEY OPTIONS
                            OPTIONS AT 6/30/98(#)(1)               AT 6/30/98($)(2)

NAME                     EXERCISABLE       UNEXERCISABLE    EXERCISABLE      UNEXERCISABLE
- ----                     -----------       -------------    -----------      -------------
<S>                          <C>               <C>             <C>              <C>
William J. Rocke             48,654              --             8,253             --

Jean E. Ryberg               51,347              --            13,682             --

Francis J. LaPallo (3)       34,782            65,218           8,696           16,304

Patric R. Greer (4)          51,346              --            13,682             --
</TABLE>

(1)  As of November 25,  1998,  Mr.  Rocke held  exercisable  options for 48,654
     shares,  Ms. Ryberg held  exercisable  options for 51,347  shares,  and Mr.
     LaPallo  held  exercisable  options  for 69,564  shares  and  unexercisable
     options for 30,436 shares.

(2)  Value of  unexercised,  in-the-money  stock  options based on a fair market
     value of the Common Stock of $3.13 per share as of June 30, 1998.

(3)  As of the Closing,  Mr. LaPallo will hold  exercisable  options for 100,000
     shares.

(4)  Mr. Greer  resigned from his position with the Company  effective  June 30,
     1998, and his stock options have expired unexercised.

DIRECTORS' COMPENSATION

         Each  director,  including  employees of the Company,  is paid $750 per
Board meeting attended. During fiscal 1998, each director, except for Mr. Patric
R. Greer,  received $2,250 for attendance to Board Meetings.  Mr. Greer received
$1,500 for attendance at Board Meetings.

EMPLOYMENT AGREEMENTS

         The Company has entered into five-year  employment  agreements with Mr.
Rocke, Mrs. Ryberg,  and Mr. LaPallo.  Mr. Rocke's and Mrs. Ryberg's  agreements
were effective July 1, 1995 and expire June 30, 2000.  Mr.  LaPallo's  agreement
was effective June 23, 1996 and expires June 30, 2001.

         Mr. Rocke's agreement (the "Rocke Employment  Agreement")  provides for
an annual salary of $225,000 with annual cost of living increases based upon the
U.S.  Department  of  Labor's  cost of living  index,  plus a bonus of 3% of the
Company's  income  before  taxes  and  bonuses  and  5% of the  increase  in the
Company's  income  before  taxes  and  bonuses  from  the  prior  year.  If  the
Transaction  is approved by the  Company's  shareholders,  the Rocke  Employment
Agreement  will  be  amended.  See  "The   Transaction--Conflicts  of  Interest;
Interests of Certain Persons."

         Mrs. Ryberg's (the "Ryberg  Employment  Agreement")  agreement provides
for an annual salary of $160,000 with annual cost of living increases based upon
the U.S.  Department of Labor's cost of living index,  plus a bonus of 3% of the
Company's  income  before  taxes  and  bonuses  and  5% of the  increase  in the
Company's  income  before  taxes  and  bonuses  from  the  prior  year.  If  the
Transaction  is approved by the Company's  shareholders,  the Ryberg  Employment
Agreement  will  be  amended.  See  "The   Transaction--Conflicts  of  Interest;
Interests of Certain Persons."

                                       23
<PAGE>
         Mr. LaPallo's  agreement provides for an annual salary of $180,000 with
annual cost of living  increases based upon the U.S.  Department of Labor's cost
of living index for the first two years.  For the  remaining  three  years,  the
agreement  provides for an annual  salary of $150,000 with annual cost of living
increases based upon the U.S. Department of Labor's cost of living index, plus a
bonus of 3% of the  Company's  income  before  taxes and  bonuses  and 3% of the
increase in the  Company's  income before taxes and bonuses from the prior year.
In connection with the Company's employment of Mr. LaPallo, the Company sold Mr.
LaPallo  20,000  shares of Common  Stock from the  treasury  for an aggregate of
$55,547.

                      REPORT OF THE COMPENSATION COMMITTEE

         The Compensation Committee of the Board is comprised of Louis T. Mastos
and Merlin J.  Schumann,  both outside  directors of the Company.  The Committee
establishes policies relating to the compensation of employees. All decisions by
the  Compensation  Committee  relating  to the  compensation  of  the  Company's
executive officers are reviewed by the full Board.

         The  following  is a report  submitted  by the  above-listed  committee
members in their capacity as the Board's Compensation Committee,  addressing the
Company's  compensation policy as it relates to the named executive officers for
fiscal 1998.

COMPENSATION POLICY

         The goal of the Company's  executive  compensation  policy is to ensure
that an appropriate  relationship  exists between executive pay and the creation
of  shareholder  value,  while at the same time  motivating  and  retaining  key
employees.  To achieve this goal, the Company's executive  compensation policies
integrate   annual  base   compensation   with  bonuses  based  upon   corporate
performance.  Annual cash compensation,  together with  equity-based,  incentive
compensation  is  designed  to attract and retain  qualified  executives  and to
ensure that such executives have a continuing stake in the long-term  success of
the Company.  All executive  officers and management are eligible to participate
in the Company's Incentive Stock Option Plan.

FISCAL 1998 COMPENSATION

         The Company's fiscal 1998 executive  compensation plan consisted of (i)
a base salary,  (ii) bonuses based upon the Company's income before income taxes
and bonuses,  and (iii) fixed  contributions  to a defined  contribution  Profit
Sharing  Plan.  Stock  options  are  granted  from  time to time by the Board of
Directors. Options were not granted during fiscal 1998.

         The Company's 1998 compensation to named executives is best exemplified
by examining  the salary paid to William J. Rocke,  the  Company's  Chairman and
Chief Executive Officer.  The Rocke Employment Agreement calls for a base salary
with annual cost of living  increases based upon the U.S.  Department of Labor's
cost of living index, and a bonus of 3% of the Company's income before taxes and
bonuses and 5% of the increase in the Company's  income from the prior year. The
base  salary  is  believed  to be in the range of those of other  executives  in
comparable companies, both regionally and nationally.

         The Committee believes that linking executive compensation to corporate
performance  (i.e.,  income and stock  performance)  provides  incentive  to the
executive to enhance corporate performance and the shareholders'  interests.  It
was with this in mind that the  bonus  portion  of  executive  compensation  was
revised to the current bonus arrangement with the Company's named executives.

                                         Louis T. Mastos
                                         Merlin J. Schumann

                                       24
<PAGE>
                               COMPANY PERFORMANCE

         The following graph reflects a five-year comparison of cumulative total
returns for the Common Stock, the American Stock Exchange  ("AMEX") Market Value
Index,  and the Company's  Peer Group of Stocks based on the four-digit SIC Code
Index. The total cumulative  return on investment  (change in the year-end stock
price plus reinvested dividends) for each of the periods and indexes is based on
the stock price or composite index at the end of fiscal 1993. The graph compares
the  performance  of the  Company  with  AMEX and Peer  Group  Indexes  with the
investment weighted based upon market capitalization.

Measurement Period (Fiscal   Frontier Adjusters of   American Stock   Peer Group
      Year Covered)              America, Inc.          Exchange      of Stocks

           1994                      101.22               96.53          97.89
           1995                      110.70              116.15         113.53
           1996                      129.70              132.99         133.29
           1997                      121.73              141.44         183.01
           1998                      149.35              163.53         239.85


CERTAIN TRANSACTIONS

         Old Frontier Investment, Inc. of Arizona, of which William J. Rocke and
Garnet Rocke, his wife, are owners of 51% of the issued and outstanding stock of
said  corporation  and James S. Rocke owns the remaining 49%, has entered into a
license agreement with the Company pursuant to which it operates, under standard
terms and  conditions,  an  insurance  adjusting  and risk  management  business
located  in  Scottsdale,  Arizona,  and is paid a 5%  royalty  on gross  revenue
derived from  services  provided by certain  other  licensees  in other  Arizona
cities and towns. The Company paid that  corporation  $13,142 during fiscal year
1998 in connection with such 5% royalty agreement.

         George M. Hill, Vice President, Assistant Secretary and Director of the
Company,  acts as General  Counsel to the Company.  During the fiscal year 1998,
the Company paid Mr. Hill $92,510 for services rendered and disbursements.  Such
fees will continue to accrue,  pursuant to a retainer agreement,  at the rate of
$6,650 per month effective September 1, 1995.

         The Company paid its Vice Chairman,  William W. Strawther, Jr., $20,000
during fiscal year 1998 for business and financial consulting services.

         The  Company  believes  that  the  cost to the  Company  for all of the
foregoing  were and are  competitive  with  charges  for  similar  services  and
facilities available from third parties.

COMPLIANCE WITH SECTION 16(A) OF THE SECURITIES EXCHANGE ACT OF 1934

         Based  solely  upon a review of copies of such  forms  received  by the
Company during fiscal year ended June 30, 1998, and written representations that
no such reports were required, the Company believes that each person who, at any
time during such fiscal year,  was a director,  officer or  beneficial  owner of
more  than  10%  of  the  Common  Stock   complied  with  Section  16(a)  filing
requirements during such fiscal year.

                                       25
<PAGE>
                                 PROPOSAL THREE

               RATIFICATION OF APPOINTMENT OF INDEPENDENT AUDITORS

         The  Board  of  Directors  has  appointed   McGladrey  &  Pullen,  LLP,
independent public accountants, as the auditors of the Company, to serve as such
at the pleasure of the Board of Directors.  The Board requests that shareholders
vote to ratify this appointment at the Meeting.

         Audit  services  provided by McGladrey & Pullen,  LLP,  during the year
ended June 30, 1998  consisted  of the  examination  of  consolidated  financial
statements  of the  Company  and its  subsidiaries,  reviews of  information  in
certain  filings  with the  Securities  and  Exchange  Commission  and  periodic
consultation regarding accounting and financial matters. The Company is informed
that neither McGladrey & Pullen,  LLP, nor any of its partners or associates has
any relationship with the Company, other than as independent auditors.

         Certain  financial  statements  of the Company  appear in the Company's
1998 Annual Report. A representative of McGladrey & Pullen,  LLP will be present
at the  Meeting  and will be  available  to make a  statement  and to respond to
questions concerning the financial statements.

                INCORPORATION OF CERTAIN INFORMATION BY REFERENCE

         The Company's  Financial  Statements filed with the Commission pursuant
to the Exchange Act in the  Company's  Annual Report on Form 10-K for the fiscal
year ended June 30, 1998 are incorporated herein by reference.

                                  OTHER MATTERS

         Management  of the  Company  knows of no other  matters  that will come
before the Meeting.  However,  if any other matters should  properly come before
the Meeting,  it is the intention of the persons named in the enclosed  proxy to
vote each proxy in accordance with their best judgment on such matter.

                              SHAREHOLDER PROPOSALS

         Pursuant  to Rule 14a-4  under the  Exchange,  the  Company  intends to
retain  discretionary  authority to vote  proxies  with  respect to  shareholder
proposals for which the proponent does not seek inclusion of the proposed matter
in the  Company's  proxy  statement  for the  2000  Annual  Meeting,  except  in
circumstances  where (i) the Company  receives  notice of the proposed matter no
later  than  ________,  1999,  and (ii) the  proponent  complies  with the other
requirements set forth in Rule 14a-4.

                                     By Order of the Board of Directors,

                                     /s/ James S. Rocke

                                     James S. Rocke, Secretary

Phoenix, Arizona
________, 1999

                                       26
<PAGE>
           THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                         ANNUAL MEETING OF SHAREHOLDERS

The undersigned hereby appoints WILLIAM J. ROCKE and JEAN E. RYBERG, as Proxies,
each with the power to appoint  his or her  substitute,  and  hereby  authorizes
them,  or either of them,  or such  substitute,  to  represent  and to vote,  as
designated  below,  all of the shares of common  stock of Frontier  Adjusters of
America,  Inc. (the "Company") held of record by the undersigned as of the close
of business on January 5, 1999, at the annual meeting of shareholders to be held
on  February,  __,  1998,  at 9:00  A.M.  (Phoenix,  Arizona  time),  and at any
adjournment thereof.

1.   THE  TRANSACTION.  To  approve  the  Transaction  described  in  the  Proxy
     Statement dated ________.

     |_|  FOR                      |_|  AGAINST                     |_|  ABSTAIN

2.   ELECTION OF DIRECTORS.
     |_|  FOR all nominees listed below    |_|  WITHHOLD AUTHORITY to vote
          (except as indicated)                 for each nominee listed below

If you wish to withhold authority to vote for any individual  nominee,  strike a
line through the nominee's name in the list below:

   
      William J. Rocke     Jean E. Ryberg          William W. Strawther, Jr.
      Louis T. Mastos      George M. Hill          James S. Rocke
      R. Scott Younker     Merlin J.  Schumann     Francis J. LaPallo
    
3.   RATIFICATION  OF  ACCOUNTANTS.  To ratify the  selection of  McGladrey  and
     Pullen, LLP, Certified Public  Accountants,  as the auditors of the Company
     for the Company's fiscal year ending June 30, 1999.

     |_|  FOR                      |_|  AGAINST                     |_|  ABSTAIN

4.   In their  discretion,  the Proxies are  authorized  to vote upon such other
     business as may properly come before the Meeting.

This Proxy, when properly executed,  will be voted in the manner directed herein
by the  undersigned  shareholder.  If no direction  is made,  this Proxy will be
voted FOR Proposals 1 and 3; FOR all of the nominees listed in Proposal 2 above;
and, with respect to Proposal 4, as  appropriate  in the judgment of the Proxies
named herein.

Receipt of Notice of Annual Meeting of Shareholders  and related Proxy Statement
dated ______, is hereby acknowledged.

Please sign  exactly as the name  appears  below.  When shares are held by joint
tenants, both should sign. When signing as attorney, or as executor, administer,
trustee or guardian,  please give full title as such. If a  corporation,  please
sign in full  corporate  name by President  or other  authorized  officer.  If a
partnership, please sign in partnership name by authorized person.

                               Dated:___________________________________________
                               PLEASE  MARK,  SIGN,  DATE AND RETURN  THIS PROXY
                               PROMPTLY, USING THE ENCLOSED ENVELOPE

                               _________________________________________________
                               Signature

                               _________________________________________________
                               Signature if held jointly


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