FRONTIER ADJUSTERS OF AMERICA INC
DEF 14A, 1999-11-22
PATENT OWNERS & LESSORS
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            SCHEDULE 14A INFORMATION
                Proxy Statement Pursuant to Section 14(a) of the
                         Securities Exchange Act of 1934

Filed by the Registrant [X]
Filed by a Party other than the Registrant [ ]

Check the appropriate box:
[ ]  Preliminary Proxy Statement             [ ]  Confidential, For Use of the
[X]  Definitive Proxy Statement                   Commission Only (as permitted
[ ]  Definitive Additional Materials              by Rule 14a-6(e)(2))
[ ]  Soliciting Material Pursuant to
     Rule 14a-11(c) or Rule 14a-12

                      FRONTIER ADJUSTERS OF AMERICA, INC.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified In Its Charter)

- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)

Payment of Filing Fee (Check the appropriate box):
[X]  No fee required.
[ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.

1)   Title of each class of securities to which transaction applies:

- --------------------------------------------------------------------------------
2)   Aggregate number of securities to which transaction applies:

- --------------------------------------------------------------------------------
3)   Per unit price or other underlying value of transaction  computed  pursuant
     to Exchange  Act Rule 0-11 (set forth the amount on which the filing fee is
     calculated and state how it was determined):

- --------------------------------------------------------------------------------
4)   Proposed maximum aggregate value of transaction:

- --------------------------------------------------------------------------------
5)   Total fee paid:

- --------------------------------------------------------------------------------
[ ] Fee paid previously with preliminary materials:

[ ] Check box if any part of the fee is offset as provided  by  Exchange  Act
    Rule  0-11(a)(2)  and identify the filing for which the  offsetting fee was
    paid  previously.  Identify the previous filing by  registration  statement
    number, or the form or schedule and the date of its filing.

    1)   Amount previously paid:
                                ------------------------------------------
    2)   Form, Schedule or Registration Statement No.:
                                                      --------------------
    3)   Filing Party:
                      ----------------------------------------------------
    4)   Date Filed:
                    ------------------------------------------------------
<PAGE>
           [LOGO OF FRONTIER ADJUSTERS OF AMERICA, INC. APPEARS HERE]




                                                               December 10, 1999

Dear Shareholder:

     With this letter you are receiving the Proxy Statement,  Annual Report, and
Interim  Financial  Statements  for the Company's  fiscal 2000 Annual Meeting of
Shareholders.  In this same  package,  you are also  receiving  a proxy card for
recording your vote on whether to approve three proposals.

     The Company's  Board of Directors and  management  team  recommend that you
vote for each of the  proposals.  I urge you to review  the  enclosed  materials
carefully, mark your proxy card FOR the proposals, and return it as instructed.

     Thank you for your continued support.

                                        Sincerely,


                                        /s/ Troy Huth
                                        President and Chairman of the Board
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

                    ----------------------------------------
                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
                                JANUARY 26, 2000
                    ----------------------------------------

     The Annual Meeting of Shareholders of Frontier Adjusters of America,  Inc.,
an Arizona  corporation  (the  "Company"),  will be held on January  26, 2000 at
10:00 a.m.  (Phoenix,  Arizona  time) at 45 E. Monterey  Way,  Phoenix,  Arizona
85012, for the following purposes:

     1.  To  elect   directors  to  serve  until  the  next  annual  meeting  of
shareholders and until their successors are elected and qualified;

     2. To ratify the appointment of McGladrey and Pullen, LLP, Certified Public
Accountants, as the auditors of the Company for the Company's fiscal year ending
June 30, 2000; and

     3. To transact such other  business as may properly come before the Meeting
or any adjournment thereof.

     The  foregoing  items of  business  are more fully  described  in the Proxy
Statement  accompanying this Notice. Only shareholders of record at the close of
business  on  December  8,  1999 are  entitled  to  notice of and to vote at the
Meeting.

     All shareholders are cordially  invited to attend the Meeting in person. To
assure your representation at the Meeting, however, you are urged to mark, sign,
date,   and  return  the   enclosed   proxy  as  promptly  as  possible  in  the
postage-prepaid  envelope enclosed for that purpose.  Any shareholder  attending
the  Meeting  may vote in person  even if he or she  previously  has  returned a
proxy.

     YOUR  VOTE IS  IMPORTANT,  REGARDLESS  OF THE  NUMBER  OF  SHARES  YOU OWN.
SHAREHOLDERS  WHO DO NOT EXPECT TO BE PRESENT AT THE  MEETING ARE  REQUESTED  TO
MARK, SIGN, DATE AND RETURN THE ENCLOSED PROXY IN THE ENVELOPE PROVIDED.

                                        By Order of the Board of Directors,


Phoenix, Arizona                        /s/ James S. Rocke
December 10, 1999                       Secretary
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.
                              45 EAST MONTEREY WAY
                             PHOENIX, ARIZONA 85011

                                 PROXY STATEMENT

     Shareholders  are urged to read this Proxy  Statement in its  entirety.  As
used herein, the "Company" means Frontier Adjusters of America, Inc., an Arizona
corporation,  and/or its  subsidiaries.  Certain  capitalized terms used in this
Summary are defined elsewhere in this Proxy Statement.

GENERAL

     The enclosed  proxy is solicited on behalf of the Company by the  Company's
board  of  directors  (the  "Board"  or  "Board  of  Directors")  for use at the
Company's Annual Meeting of Shareholders to be held on January 26, 2000 at 10:00
a.m. (Phoenix, Arizona time) (the "Meeting"), or at any adjournment thereof, for
the purposes set forth in this Proxy Statement and in the accompanying Notice of
Meeting  of  Shareholders.  The  Meeting  will be held  at 45 E.  Monterey  Way,
Phoenix, Arizona 85012.

     These proxy  solicitation  materials were first mailed on or about December
10, 1999, to all shareholders entitled to vote at the Meeting.

     The mailing address of the Company's  principal executive office is 45 East
Monterey Way, Phoenix Arizona 85011.

RECORD DATE

     The Board of Directors  has fixed the close of business on December 8, 1999
as the record date (the "Record  Date") for the  determination  of  shareholders
entitled to notice of and to vote at the Meeting or any adjournment thereof.

REVOCABILITY OF PROXIES

     Any person  giving a proxy may revoke the proxy at any time  before its use
by  delivering  to the Company  written  notice of revocation or a duly executed
proxy bearing a later date or by attending the Meeting and voting in person.

VOTING SECURITIES AND VOTING RIGHTS

     On the Record Date, the Company had outstanding  8,957,560 shares of common
stock, par value $0.01 per share (the "Common Stock"), with each share entitling
its owner of record to one vote on all matters  submitted to shareholders at the
Meeting. Each holder of Common Stock voting at the Meeting,  either in person or
by proxy,  may cast one vote per share of Common Stock held on all matters to be
voted upon at the Meeting.

                                        1
<PAGE>
     The  presence,  in person  or by  proxy,  at the  Meeting  of  shareholders
entitled  to cast a majority of all votes  entitled  to be cast at such  meeting
shall  constitute a quorum.  Assuming that a quorum is present,  the affirmative
vote of a majority of the shares of the Company present in person or represented
by proxy at the Meeting and entitled to vote is required (i) for the election of
directors, (ii) for the ratification of the appointment of McGladrey and Pullen,
LLP, as the independent  auditors of the Company for the fiscal year ending June
30, 2000,  and (iii) to transact such other business as may properly come before
the Meeting or any adjournment thereof.

     Arizona law requires  cumulative  voting in elections for directors,  which
means  that each  shareholder  may cast the number of votes that is equal to the
number of shares held of record,  multiplied  by the number of  directors  to be
elected.  Each  shareholder may cast the whole number of votes for one candidate
or distribute such votes among two or more  candidates.  The enclosed proxy does
not seek discretionary authority to cumulate votes in election of directors.

     Votes cast by proxy or in person at the Meeting  will be  tabulated  by the
election  inspectors  appointed  for the  Meeting and will  determine  whether a
quorum is present. The election inspectors will treat abstentions as shares that
are present and entitled to vote for purposes of  determining  the presence of a
quorum,  but as unvoted for purposes of  determining  the approval of any matter
submitted to the shareholders for a vote. Thus, an abstention will have the same
effect as a vote against the matter.  If a broker indicates on the proxy that it
does  not  have  discretionary  authority  as to  certain  shares  to  vote on a
particular  matter,  those shares will not be considered as present and entitled
to vote with respect to that matter.

VOTING OF PROXIES

     When a proxy is properly  executed and  returned,  the shares it represents
will be voted at the Meeting as directed.  Unless otherwise  instructed,  shares
represented  by proxy will be voted (i) "for" the  election of the  nominees set
forth  in  this  Proxy  Statement,  and  (ii)  "for"  the  ratification  of  the
appointment  of McGladrey and Pullen,  LLP, as the  independent  auditors of the
Company for the fiscal year ending June 30, 2000.  If any other  matters  should
properly  come before the Meeting,  it is the  intention of the persons named in
the enclosed proxy to vote each proxy in accordance  with their best judgment on
such matter.

SOLICITATION

     The cost of this  solicitation  will be borne by the Company.  In addition,
the  Company  may  reimburse  brokerage  firms  and other  persons  representing
beneficial  owners of shares for expenses  incurred in  forwarding  solicitation
materials to such beneficial owners. Proxies also may be solicited by certain of
the Company's  directors  and officers,  personally or by telephone or telegram,
without additional compensation.

ANNUAL REPORT AND OTHER MATTERS

     The 1999 Annual Report to  Shareholders,  and the Quarterly  Report for the
period  ended  September  30,  1999 which were  mailed to  shareholders  with or
preceding this Proxy Statement,  contain  financial and other  information about
the Company, but, except for the Financial Statements contained therein, are not
incorporated  into this Proxy  Statement  and are not to be considered a part of
these proxy soliciting  materials or subject to Regulations 14A or 14C or to the
liabilities  of Section 18 of the  Securities  Exchange Act of 1934,  as amended
(the "Exchange Act").  The information  contained in the "Report of Compensation
Committee"  below and "Company  Performance"  below shall not be deemed  "filed"
with  the  Securities  and  Exchange   Commission  (the  "SEC")  or  subject  to
Regulations 14A or 14C or to the liabilities of Section 18 of the Exchange Act.

     The Company  will  provide upon  written  request,  without  charge to each
shareholder  of record as of the Record  Date,  a copy of the  Company's  annual
report on Form 10-K for the fiscal year ended June 30,  1999,  as filed with the
SEC.  Any exhibits  listed in the Form 10-K report also will be  furnished  upon
request  at the actual  expense  incurred  by the  Company  in  furnishing  such
exhibit.  Any such requests should be directed to the Company's Secretary at the
Company's executive office set forth in this Proxy Statement.

                                        2
<PAGE>
                             SELECTED FINANCIAL DATA

<TABLE>
<CAPTION>
                                                             Year Ended June 30
                                    -------------------------------------------------------------------
                                        1999          1998          1997          1996          1995
                                    -----------    ----------    ----------    ----------    ----------
<S>                                <C>           <C>           <C>           <C>           <C>
INCOME STATEMENT DATA
  Operating revenue                 $ 6,341,584    $5,825,348    $6,164,603    $5,641,984    $5,240,825
  Net income                            546,452       612,475       979,198     1,134,519     1,026,848
  Comprehensive income                  517,505       578,854     1,069,110     1,113,186     1,023,483
  Basic earnings per share                 0.12          0.13          0.21          0.25          0.22
  Diluted earnings per share               0.12          0.13          0.21          0.25          0.22
  Weighted average number of
    shares used in per share data:
        Basic                         4,569,049     4,605,358     4,607,709     4,620,101     4,662,679
        Diluted                       4,570,113     4,612,674     4,631,898     4,627,606     4,664,258
  Cash dividends per share          $     1.638    $     0.15    $     0.15    $     0.14    $    0.115

BALANCE SHEET DATA
  Working capital                   $ 2,073,511    $3,214,490    $3,301,276    $3,196,562    $2,946,748
  Total assets                       12,118,984     7,800,700     7,912,139     6,875,752     6,597,050
  Long-term debt                             --         4,953        33,462        59,983        84,655
  Property and equipment, net         1,608,936     1,724,329     1,736,226     1,554,401     1,484,545
  Stockholders' equity                5,053,633     6,452,241     6,564,193     6,230,799     5,838,651
  Book value per share                     0.56          1.40          1.43          1.35          1.26
  Retained earnings                   3,022,731     4,735,935     4,814,266     4,526,419     4,042,588
  Total shares outstanding            8,957,560     4,605,358     4,605,358     4,619,658     4,640,898
</TABLE>

                                        3
<PAGE>
                      BENEFICIAL OWNERSHIP OF COMMON STOCK

     As of the close of business on the Record Date, there were 8,957,560 shares
of  Common  Stock  outstanding.  The  following  table  sets  forth  information
regarding the beneficial  ownership of shares of the Common Stock outstanding as
of November 5, 1999 by (i) each person or group known to the Company who owns or
who will own more than 5% of the outstanding  shares of Common Stock,  (ii) each
of the  directors  and the  executive  officers  of the Company and (iii) by all
directors and  executive  officers of the Company as a group.  Unless  otherwise
indicated in the footnotes,  all of such interests are owned  directly,  and the
indicated  person has sole  voting and  investment  power.  The number of shares
represents  the  number of shares of Common  Stock the person  holds,  including
shares that may be issued upon the exercise of options that are  exercisable  as
of November 5, 1999.  Information  presented in the table and related  notes has
been  obtained  from the  beneficial  owner  and/or  from  reports  filed by the
beneficial owner with the Securities and Exchange Commission pursuant to Section
13 of the Exchange Act.

                                                         Shares Beneficially
                                                      Owned on November 5, 1999
                                                      -------------------------
                                                        Amount and
                                                        Nature of
                                                        Beneficial    Percent
Name of Beneficial Owner                               Ownership(1)  of Class(2)
- ------------------------                               ------------  -----------
OFFICERS AND DIRECTORS
John Davies                                                    500         *
Jeffrey R. Harcourt                                             --         *
Troy Huth                                                       --         *
Jeffrey C. Jordan                                               --         *
Francis J. LaPallo and Wendy Harrison, his wife(3)         122,000      1.35%
Louis T. Mastos and Eva B. Mastos, his wife(4)             207,103      2.31%
William J. Rocke and Garnet Rocke, his wife(5)             415,332      4.64%
James S. Rocke and Kelly Rocke, his wife(6)                444,867      4.97%
Jean E. Ryberg(7)                                          110,960      1.24%
William A. White                                                --         *
All officers and directors as a group (ten persons)(8)   1,010,762     11.16%
FIVE PERCENT SHAREHOLDERS
United Financial Adjusting Company (9)                   5,258,513     58.06%
Netrex Corp. (9)                                         5,258,513     58.06%
Netrex Holdings L.L.C. (9)                               5,258,513     58.06%

* Less than 1%

(1)  Includes,  when  applicable,  shares owned of record by such person's minor
     children and spouse and by other  related  individuals  and  entities  over
     whose  shares of Common Stock such person has  custody,  voting  control or
     power of  disposition.  Also  includes  shares  of  Common  Stock  that the
     identified  person had the right to acquire as of  November  5, 1999 by the
     exercise of stock options.
(2)  The  percentages  shown  include the shares of Common Stock that the person
     had the  right to  acquire  as of  November  5, 1999 or that will vest upon
     Closing.  In calculating the percentage of ownership,  all shares of Common
     Stock which the  identified  person had the right to acquire as of November
     5, 1999 are  deemed to be  outstanding  for the  purpose of  computing  the
     percentage of the shares of Common Stock owned by such person,  but are not
     deemed to be  outstanding  for the purpose of computing  the  percentage of
     shares of Common Stock owned by any other shareholders.

                                       4
<PAGE>
(3)  Includes 100,000 shares subject to a currently  exercisable stock option at
     $2.875 per share.

(4)  Includes  183,180 shares which are held in a trust under an agreement dated
     February  10,  1981,  in which Mr. and Mrs.  Mastos  hold equal  beneficial
     interests,  and 23,523  shares  which are held by the Louis T. Mastos in an
     Individual Retirement Account.

(5)  Includes 290,000 shares held by Old Frontier Investment,  Inc., of Arizona,
     of which  William  J. Rocke and  Garnet  Rocke hold 51% of the  outstanding
     stock.

(6)  Includes 290,000 shares held by Old Frontier Investment, Inc. of Arizona of
     which James S. Rocke holds 49% of the outstanding stock.

(7)  Excludes  15,000  held by Mrs.  Ryberg's  sons in which she  disclaims  any
     beneficial interest.

(8)  Excludes all duplicate reporting of holdings.

(9)  Includes  5,258,513  shares  of  common  stock  owned by  United  Financial
     Adjusting  Company  ("UFAC").  UFAC is a wholly owned  subsidiary of Netrex
     Holdings L.L.C., which is managed by Netrex Corp. Netrex Holdings L.L.C. is
     owned 51.4% by The Progressive  Corporation and 48.6% by Netrex L.L.C.  The
     Progressive  Corporation  and Netrex L.L.C.  each  disclaims that it is the
     beneficial  owner of the  Company's  shares  owned by UFAC for  purposes of
     Section 13(d) or (g) of the Securities Exchange Act of 1934 as amended.

To the best of knowledge of the Company,  no person or groups of persons,  other
than officers,  directors,  and UFAC, beneficially own more than five percent of
the Common Stock (based upon present records of the transfer agent).

                                        5
<PAGE>
                                  PROPOSAL ONE

                              ELECTION OF DIRECTORS

NOMINEES

     A Board of  Directors  is to be elected at the  Meeting.  The  nominees for
directors are John M. Davies, Jeffrey R. Harcourt, Troy Huth, Jeffrey C. Jordan,
Francis J.  LaPallo,  Louis T. Mastos,  William J. Rocke,  Jean E.  Ryberg,  and
William A. White,  all of whom are  currently  directors of the Company.  In the
absence of direction by shareholders executing proxies, the persons named in the
enclosed  proxy will vote FOR the nominees  named herein.  In the event that any
nominee of the  Company is unable or declines to serve as a director at the time
of the  Meeting,  the proxies  will be voted for any nominee  designated  by the
current  Board of Directors to fill the vacancy.  It is not  presently  expected
that any nominee will be unable or will  decline to serve as director.  The term
of office of each person elected as director will continue until the next annual
meeting of  shareholders  and until a successor has been elected and  qualified.
Biographical information with respect to the nominees for directors is set forth
below under the heading "Information Concerning Directors and Executive Officers
of the Company."

INFORMATION CONCERNING DIRECTORS AND EXECUTIVE OFFICERS OF THE COMPANY

     The following table sets forth certain information  regarding the Company's
directors and executive officers:

NAME                  Age   Position(s) with the Company          Director Since
- ----                  ---   ----------------------------          --------------
John M. Davies         43   Director                                   1999
Jeffrey R. Harcourt    39   Director, Chief Financial Officer          1999
Troy Huth              39   Director, President, Chairman of
                            the Board                                  1999
Jeffrey C. Jordan      43   Director, Executive Vice President         1999
Francis J. LaPallo     51   Director, Executive Vice President         1996
Louis T. Mastos        78   Director, Member Audit Committee           1978
                            (Fiscal 1999 & 2000)
James S. Rocke         31   Secretary, Treasurer                         -
William J. Rocke       75   Director                                   1975
Jean E. Ryberg         67   Director, Member Audit Committee           1975
                            (Fiscal 2000)
William A. White       45   Director                                   1999

     JOHN M. DAVIES has been  associated  with the  Company as a director  since
1999.  Effective  June 1, 1999,  Mr. Davies became  President of Netrex,  LLC, a
startup financial  services and technology  company.  Mr. Davies was employed by
The  Progressive   Corporation  from  1990  to  1999.  His  last  position  with
Progressive was managing  Progressive's  Diversified  Business  Group.  Prior to
joining  Progressive,  he was  employed at Coopers & Lybrand,  an  international
accounting  and  consulting  firm.  Mr. Davies has an MBA from the University of
Pittsburgh and has earned numerous professional designations,  including being a
Certified Public Accountant, a Chartered Property and Casualty Underwriter and a
Chartered Life Underwriter.

     JEFFREY  R.  HARCOURT  has been  associated  with the  Company as its chief
financial  officer and as a director since 1999. Mr.  Harcourt has been employed
by The  Progressive  Corporation  since 1990 and currently is the Controller for
Progressive's  Diversified Business Group. Prior to joining Progressive,  he was
employed by KPMG Peat Marwick, an international  accounting and consulting firm.
Mr.  Harcourt holds a BS degree from Miami  University  and has earned  numerous
designations,  including  being  a  Certified  Public  Accountant,  a  Chartered
Property and Casualty Underwriter,  a Certified Internal Auditor and a Certified
Information Systems Auditor.

                                       6
<PAGE>
     TROY  HUTH has  been  associated  with the  Company  as its  President  and
Chairman of the Board and as a director  since 1999.  Mr. Huth has been employed
by The Progressive  Corporation since 1986 and currently  manages  Progressive's
Diversified  Technologies  Group, the Progressive  Vehicle  Inspection  Services
Group, and the Progressive Diversified Business Group Claims Organization. Prior
to  joining  Progressive,  he held  several  information  technology  management
positions in manufacturing and service businesses and has been in the technology
field since 1979. Mr. Huth has a BA from Baldwin Wallace College.

     JEFFREY C. JORDAN has been  associated  with the  Company as its  Executive
Vice President and as a director since 1999. Mr. Jordan has been employed by The
Progressive  Corporation from 1978 to 1980 and from 1984 through the present. He
began his career with  Progressive as an adjuster  trainee and has held numerous
technical and managerial  positions within the Progressive claims  organization.
Mr. Jordan holds a BA degree from Rutgers  University and a JD from UCLA.  Prior
to his return to  Progressive  in 1984,  Mr.  Jordan was an  attorney in private
practice in Los Angeles.

     FRANCIS J.  LAPALLO  joined the Company on June 24,  1996.  From 1977 until
joining the Company, he practiced law in Maryland, the District of Columbia, and
California.  From 1990 until joining the Company,  he was a partner with the law
firm of Manatt, Phelps & Phillips in Los Angeles, California. He represented the
Company  in various  legal  matters  from 1994 until  joining  the  Company.  An
employment  agreement  between  the Company and Mr.  LaPallo  provides  that Mr.
LaPallo will serve as an executive officer of the Company through June 30, 2001.

     LOUIS T. MASTOS has been the  President  of Louis T.  Mastos &  Associates,
Inc., a managing general agency located in Reno, Nevada,  since 1971. He is past
President of the American  Association of Managing  General  Agents.  He was the
Insurance Commissioner of the State of Nevada from 1965 to 1971.

     JAMES S. ROCKE has been employed by the Company since 1982 and currently is
an  adjuster  in  the   Company's   Phoenix   office.   Mr.  Rocke  was  elected
Secretary/Treasurer  of the Company in 1993.  Mr. Rocke  graduated  from Arizona
State University in 1991 with a B.S. degree in Finance.  Mr. Rocke is the son of
William J. Rocke.

     WILLIAM J. ROCKE  founded  the Company in 1957 and from 1957 to 1999 served
as Chief  Executive  Officer of the Company and its  predecessor  entities.  Mr.
Rocke has been in the  insurance  adjusting  business  since 1952.  He has a law
degree  from the  University  of  Denver  and is a member  of the  Colorado  Bar
Association.  Mr.  Rocke  retired as Chairman  of the Board and Chief  Executive
Officer of the  Company on June 30,  1999.  Mr.  Rocke is the father of James S.
Rocke.

     JEAN E. RYBERG was employed by the Company and its  predecessors  from 1962
to 1999. Mrs. Ryberg held several  positions with the Company.  Mrs. Ryberg also
managed the  Company's  insurance  adjusting  operations  in Phoenix and Tucson,
Arizona, and Las Vegas, Nevada. Mrs. Ryberg was elected President of the Company
in 1993 and served in that capacity until retiring on June 30, 1999.

     WILLIAM A. WHITE has been  associated  with the Company as a director since
1999. Mr. White has been employed by The Progressive  Corporation since 1985 and
currently  manages  Progressive's  Diversified  Claims Business Group.  Prior to
joining  Progressive,  Mr. White served as a commissioned  officer in the United
States Army.  Mr. White holds a master's  degree from the University of Southern
California and undergraduate degree in Business Administration from John Carroll
University in Cleveland, Ohio.

     All  directors  are  elected  at  each  annual  meeting  of  the  Company's
shareholders  for a term of one year and hold office until their  successors are
elected and  qualified.  All officers  serve at the  discretion  of the Board of
Directors.

MEETINGS AND COMMITTEES OF THE BOARD OF DIRECTORS

     The Company's  Board of Directors  met four times in fiscal year 1999,  and
all members  attended 75% or more of the meetings of the Board and committees he
or she serves on with the  exception  of Mr.  Davies who was  appointed to serve
prior to the to the Company's June meeting,  but was unable to attend. The board
has an audit committee and a compensation committee.

                                       7
<PAGE>
     The Audit Committee,  which for fiscal 1999 consisted of George Hill, Louis
Mastos, and Merlin Schumann, non- employee directors of the Company, reviews the
annual financial statements, the significant accounting issues, and the scope of
the  audit  with the  Company's  independent  auditors  and  discusses  with the
auditors any other audit related matters that may arise during the year.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

The Company's  compensation  committee of the Board of Directors for fiscal 1999
consisted of Messrs.  Mastos and Schumann.  Neither Mr. Mastos nor Mr.  Schumann
had any contractual or other  relationships  with the Company during such fiscal
years except as directors. The committee held one meeting during the fiscal 1999
year.

EXECUTIVE COMPENSATION

     The following table sets forth certain information concerning  compensation
during its year  ended June 30,  1999 to the chief  executive  officer  and each
other executive  officer whose  aggregate  compensation  exceeded  $100,000 (the
"Named Executives").

                           SUMMARY COMPENSATION TABLE

                                           Annual Compensation       All Other
                                         -----------------------    Compensation
Name and Principal Position     Year     Salary($)(1)   Bonus($)     ($)(2)(3)
- ---------------------------     ----     ------------   --------     ---------
William J. Rocke, CEO,          1999       241,105       32,914       412,830
Chairman, Director              1998       237,776       39,794        29,898
                                1997       231,300       51,559        23,569

Jean E. Ryberg,                 1999       171,453       32,914       321,715
President, Director             1998       169,085       39,794        29,898
                                1997       164,480       51,559        29,568

Francis J. LaPallo,             1999       156,359       32,914        29,801
Executive Vice President,       1998       185,040           --        29,898
Director                        1997       180,000           --        29,568

(1)  No  perquisites  were  received by any person named above  greater than the
     lesser of $50,000 or 10% of salary plus bonus.
(2)  "All Other  Compensation"  includes (i) directors' fees of $3,000,  $2,250,
     and  $3,750  for Mr.  Rocke in years  ended  June 30,  1999,  1998 and 1997
     respectively;  $3,000,  $2,250,  and $3,750 for Mrs.  Ryberg in years ended
     June 30, 1999, 1998 and 1997  respectively;  $3,000,  $2,250 and $3,750 for
     Mr. LaPallo in years ended June 30, 1999, 1998 and 1997 respectively;  (ii)
     profit sharing contributions of $27,514, $27,648, and $19,819 for Mr. Rocke
     in years ended June 30, 1999, 1998 and 1997 respectively; $27,514, $27,648,
     and $25,818 for Mrs.  Ryberg in years ended June 30, 1999,  1998,  and 1997
     respectively;  $26,801, $27,648, and $25,818 for Mr. LaPallo in years ended
     June 30,  1999 and 1998 and 1997  respectively;  and (iii) a  $382,316  and
     $291,201  severance  package,  respectively  for each of Mr. Rocke and Mrs.
     Ryberg for the year ended June 30, 1999.
     Excluded from all other  compensation is the increase and the  amortization
     of the June 30, 1995 cash surrender value of these life insurance policies.
     The amount excluded is $18,391, $18,166, and $18,119, for Mr. Rocke for the
     years ended June 30,  1999,  1998,  and 1997,  respectively,  and  $14,173,
     $14,070,  and  $13,678 for Mrs.  Ryberg for the years ended June 30,  1999,
     1998, and 1997, respectively.
(3)  On June 30,  1999,  William J. Rocke and Jean E.  Ryberg  terminated  their
     employment with the Company.  Mr. Rocke received a severance package with a
     total value of $382,316 and Mrs. Ryberg received a severance package with a
     value of $291,201.  Included in these  amounts were their  company cars and
     the life insurance policies previously owned by the Company.

                                       8
<PAGE>
OPTION/GRANTS, EXERCISES, AND HOLDINGS

     The  Company  did not grant any  stock  options  during  fiscal  1999.  The
following table shows the number and value of options outstanding as of June 30,
1999 for each Named Executive.

 AGGREGATED OPTION EXERCISES IN THE LAST FISCAL YEAR AND YEAR-END OPTION VALUES

<TABLE>
<CAPTION>
                                                       Number of Securities          Value of Unexercised,
                                                      Underlying Unexercised         In-The-Money Options
                       Shares                         Options at 6/30/99 (#)           at 6/30/99 ($)(1)
                      Acquired          Value       ---------------------------   ---------------------------
Name               On Exercise (#)   Realized ($)   Exercisable   Unexercisable   Exercisable   Unexercisable
- ----               ---------------   ------------   -----------   -------------   -----------   -------------
<S>                <C>               <C>            <C>           <C>             <C>           <C>
William J. Rocke       21,718           2,715               --          --               --           --
Jean E. Ryberg         21,718           8,144           29,629          --               --           --
Francis J. LaPallo         --              --          100,000          --           25,000           --
</TABLE>

     Value of  unexercised,  in-the-money  stock  options based on a fair market
value of the Common Stock of $3.125 per share as of June 30, 1999.

DIRECTORS' COMPENSATION

     During  fiscal  1999,   each  director   (other  than  those   employed  by
Progressive),  but including  employees of the Company,  was paid $750 per Board
meeting  attended.  In total,  each director  received  $3,000 for attendance at
Board meetings during fiscal 1999.

EMPLOYMENT AGREEMENTS

     The Company has entered  into a  five-year  employment  agreement  with Mr.
LaPallo  expiring on June 30,  2001.  Mr.  LaPallo's  agreement  provides for an
annual  salary of $180,000 with annual cost of living  increases  based upon the
U.S. Department of Labor's cost of living index for the first two years. For the
remaining three years,  the agreement  provides for an annual salary of $150,000
with annual cost of living  increases based upon the U.S.  Department of Labor's
cost of living index,  plus a bonus of 3% of the  Company's  income before taxes
and bonuses and 3% of the  increase in the  Company's  income  before  taxes and
bonuses from the prior year. In connection with the Company's  employment of Mr.
LaPallo,  the Company sold Mr.  LaPallo  20,000  shares of Common Stock from the
treasury for an aggregate of $55,547.

                                       9
<PAGE>
                      REPORT OF THE COMPENSATION COMMITTEE

     The Compensation Committee of the Board is comprised of Louis T. Mastos and
Merlin J.  Schumann,  both  outside  directors  of the  Company.  The  Committee
establishes policies relating to the compensation of employees. All decisions by
the  Compensation  Committee  relating  to the  compensation  of  the  Company's
executive officers are reviewed by the full Board.

     The following is a report submitted by the above-listed  committee  members
in  their  capacity  as  the  Board's  Compensation  Committee,  addressing  the
Company's  compensation policy as it relates to the named executive officers for
fiscal 1999.

COMPENSATION POLICY

     The goal of the Company's  executive  compensation policy is to ensure that
an appropriate  relationship  exists  between  executive pay and the creation of
shareholder  value,  while  at  the  same  time  motivating  and  retaining  key
employees.  To achieve this goal, the Company's executive  compensation policies
integrate   annual  base   compensation   with  bonuses  based  upon   corporate
performance.  Annual cash compensation,  together with  equity-based,  incentive
compensation  is  designed  to attract and retain  qualified  executives  and to
ensure that such executives have a continuing stake in the long-term  success of
the Company.  All executive  officers and management are eligible to participate
in the Company's Incentive Stock Option Plan.

FISCAL 1999 COMPENSATION

     The Company's  fiscal 1999 executive  compensation  plan consisted of (i) a
base salary,  (ii) bonuses based upon the  Company's  income before income taxes
and bonuses,  and (iii) fixed  contributions  to a defined  contribution  Profit
Sharing  Plan.  Stock  options  are  granted  from  time to time by the Board of
Directors. Options were not granted during fiscal 1999.

     The Company's 1999  compensation to named executives is best exemplified by
examining the salary paid to William J. Rocke, the Company's  Chairman and Chief
Executive Officer.  The Rocke Employment  Agreement calls for a base salary with
annual cost of living  increases based upon the U.S.  Department of Labor's cost
of living  index,  and a bonus of 3% of the  Company's  income  before taxes and
bonuses and 5% of the increase in the Company's  income from the prior year. The
base  salary  is  believed  to be in the range of those of other  executives  in
comparable companies, both regionally and nationally.

     The Committee  believes that linking  executive  compensation  to corporate
performance  (i.e.,  income and stock  performance)  provides  incentive  to the
executive to enhance corporate performance and the shareholders'  interests.  It
was with this in mind that the  bonus  portion  of  executive  compensation  was
revised  under  the  Company's  employment   agreements  to  the  current  bonus
arrangement with the Company's named executives.

                                        Louis T. Mastos
                                        Merlin J. Schumann

                                       10
<PAGE>
                               COMPANY PERFORMANCE

     The following  graph  reflects a five-year  comparison of cumulative  total
returns for the Common Stock, the American Stock Exchange  ("AMEX") Market Value
Index,  and the Company's Peer Group of Stocks based on the four- digit SIC Code
Index. The total cumulative  return on investment  (change in the year-end stock
price plus reinvested dividends) for each of the periods and indexes is based on
the stock price or composite index at the end of fiscal 1994. The graph compares
the  performance  of the  Company  with  AMEX and Peer  Group  Indexes  with the
investment weighted based upon market capitalization.

 Measurement Period     Frontier Adjusters of    American Stock    Peer Group of
(Fiscal Year Covered)       America, Inc.           Exchange           Stocks
- ---------------------   ---------------------    --------------    -------------
       1995                     109.37               120.33            115.98
       1996                     128.14               137.78            136.17
       1997                     120.27               146.53            186.97
       1998                     145.55               169.41            245.03
       1999                     209.33               166.65            259.33

CERTAIN TRANSACTIONS

     Old Frontier  Investment,  Inc. of Arizona,  of which  William J. Rocke and
Garnet Rocke, his wife, own 51% of the issued and outstanding stock and James S.
Rocke owns the  remaining  49%,  has entered into a license  agreement  with the
Company pursuant to which it operates,  under standard terms and conditions,  an
insurance adjusting and risk management business located in Scottsdale, Arizona,
and is paid a 5% royalty on gross  revenue  derived  from  services  provided by
certain other licensees in other Arizona cities and towns.  The Company paid Old
Frontier  Investment,  Inc.  $13,382 during fiscal year 1999 in connection  with
such 5% royalty agreement.

     George M. Hill,  former Vice  President,  former  Assistant  Secretary  and
former Director of the Company,  provides legal services to the Company.  During
the fiscal year 1999,  the Company paid Mr. Hill  $92,187 for services  rendered
and  disbursements.  Such fees will continue to accrue at the rate of $3,000 per
month pursuant to a retainer agreement effective June 1, 1999.

     The  Company  paid its former Vice  Chairman,  William W.  Strawther,  Jr.,
$20,000 during fiscal year 1999 for business and financial  consulting services.
Mr.  Strawther  resigned his  position as a director  and Vice  President of the
Company's Board of Directors on April 29, 1999.

     In April 1999, the Company  entered into an agreement with UFAC whereby the
Company will pay a $25,000 monthly fee for marketing, managerial, technological,
financial,  the full time  services of Jeffrey  Jordan,  and other  services and
resources. As of June 30, 1999, the Company has incurred $50,000 in service fees
related to this agreement.

     The Company  believes that the cost to the Company for all of the foregoing
were and are  competitive  with  charges for  similar  services  and  facilities
available from third parties.

COMPLIANCE WITH SECTION 16(a) OF THE SECURITIES EXCHANGE ACT OF 1934

     Based solely upon a review of copies of such forms  received by the Company
during fiscal year ended June 30, 1999, and written representations that no such
reports were  required,  the Company  believes that each person who, at any time
during such fiscal year,  was a director,  officer or  beneficial  owner of more
than 10% of the Common Stock  complied  with Section  16(a) filing  requirements
during such fiscal year.

                                       11
<PAGE>
                                  PROPOSAL TWO

               RATIFICATION OF APPOINTMENT OF INDEPENDENT AUDITORS

     The Board of Directors has appointed McGladrey & Pullen,  LLP,  independent
public  accountants,  as the  auditors of the  Company,  to serve as such at the
pleasure of the Board of Directors. The Board requests that shareholders vote to
ratify this appointment at the Meeting.

     Audit services  provided by McGladrey & Pullen,  LLP, during the year ended
June 30, 1999 consisted of the examination of consolidated  financial statements
of the Company and its  subsidiaries,  reviews of information in certain filings
with the Securities and Exchange Commission and periodic consultation  regarding
accounting and financial matters. The Company is informed that neither McGladrey
& Pullen,  LLP, nor any of its partners or associates has any relationship  with
the Company, other than as independent auditors.

     Certain  financial  statements of the Company  appear in the Company's 1999
Annual Report.  A representative  of McGladrey & Pullen,  LLP will be present at
the  Meeting  and  will be  available  to make a  statement  and to  respond  to
questions concerning the financial statements.

                INCORPORATION OF CERTAIN INFORMATION BY REFERENCE

     The Company's  Financial  Statements filed with the Commission  pursuant to
the Exchange Act in the Company's Annual Report on Form 10-K for the fiscal year
ended June 30, 1999 are incorporated herein by reference.

                                  OTHER MATTERS

     Management  of the Company  knows of no other matters that will come before
the Meeting.  However,  if any other  matters  should  properly  come before the
Meeting,  it is the intention of the persons named in the enclosed proxy to vote
each proxy in accordance with their best judgment on such matter.

                              SHAREHOLDER PROPOSALS

     Pursuant  to Rule 14a-4 under the  Exchange  Act,  the  Company  intends to
retain  discretionary  authority to vote  proxies  with  respect to  shareholder
proposals for which the proponent does not seek inclusion of the proposed matter
in the  Company's  proxy  statement  for the  2001  Annual  Meeting,  except  in
circumstances  where (i) the Company  receives  notice of the proposed matter no
later than  August 12,  2000,  and (ii) the  proponent  complies  with the other
requirements set forth in Rule 14a-4.

                                        By Order of the Board of Directors,


                                        /s/ James S. Rocke, Secretary

Phoenix, Arizona
December 10, 1999

                                       12
<PAGE>
           THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                         ANNUAL MEETING OF SHAREHOLDERS


The undersigned  hereby appoints Troy Huth,  Francis J. LaPallo,  and Jeffrey C.
Jordan,  as Proxies,  each with the power to appoint his or her substitute,  and
hereby authorizes them, or any of them, or such substitute,  to represent and to
vote,  as  designated  below,  all of the  shares  of common  stock of  Frontier
Adjusters of America,  Inc. (the "Company") held of record by the undersigned as
of the  close of  business  on  December  8,  1999,  at the  annual  meeting  of
shareholders  to be held on January 26, 2000,  at 10:00 A.M.  (Phoenix,  Arizona
time), and at any adjournment thereof.

1. ELECTION OF DIRECTORS.

 FOR all nominees listed below             WITHHOLD AUTHORITY
     (except as indicated)                 to vote for each nominee listed below

If you wish to withhold authority to vote for any individual  nominee,  strike a
line through the nominee's name in the list below:

John M. Davies       Jeffrey R. Harcourt    Troy Huth          Jeffrey C. Jordan
Louis T. Mastos      William J. Rocke       Jean E. Ryberg     William A. White
Francis J. LaPallo

2. RATIFICATION OF ACCOUNTANTS. To ratify the selection of McGladrey and Pullen,
LLP,  Certified  Public  Accountants,  as the  auditors  of the  Company for the
Company's fiscal year ending June 30, 2000.

        [ ] FOR                 [ ] AGAINST                 [ ] ABSTAIN

3. In their  discretion,  the  Proxies  are  authorized  to vote upon such other
business as may properly come before the Meeting.

This Proxy, when properly executed,  will be voted in the manner directed herein
by the  undersigned  shareholder.  If no direction  is made,  this Proxy will be
voted FOR Proposals 2 ; FOR all of the nominees listed in Proposal 1 above; and,
with respect to Proposal 3, as  appropriate in the judgment of the Proxies named
herein.

Receipt of Notice of Annual Meeting of Shareholders  and related Proxy Statement
dated December 10, 1999, is hereby acknowledged.

Please sign  exactly as the name  appears  below.  When shares are held by joint
tenants, both should sign. When signing as attorney, or as executor, administer,
trustee or guardian,  please give full title as such. If a  corporation,  please
sign in full  corporate  name by President  or other  authorized  officer.  If a
partnership, please sign in partnership name by authorized person.

                                     Dated:
                                           -------------------------------------
                                     PLEASE MARK, SIGN, DATE AND RETURN THIS
                                     PROXY PROMPTLY, USING THE ENCLOSED ENVELOPE


                                     Signature
                                              ----------------------------------

                                     -------------------------------------------
                                     Signature if held jointly


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