FRONTIER ADJUSTERS OF AMERICA INC
SC 13E4, 1999-05-17
PATENT OWNERS & LESSORS
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                 SCHEDULE 13E-4

                          ISSUER TENDER OFFER STATEMENT
      (PURSUANT TO SECTION 13(e)(1) OF THE SECURITIES EXCHANGE ACT OF 1934)

                       FRONTIER ADJUSTERS OF AMERICA, INC.
                                (Name of Issuer)

                       FRONTIER ADJUSTERS OF AMERICA, INC.
                      (Name of Person(s) Filing Statement)

                     COMMON STOCK, PAR VALUE $.01 PER SHARE
                         (Title of Class of Securities)

                                   359050-10-1
                      (CUSIP Number of Class of Securities)

                                WILLIAM J. ROCKE
                             CHIEF EXECUTIVE OFFICER
                       FRONTIER ADJUSTERS OF AMERICA, INC.
                  45 EAST MONTEREY WAY, PHOENIX, ARIZONA 85011
                                 (602) 264-1061
 (Name, Address and Telephone Number of Person Authorized to Receive Notices and
           Communications on Behalf of the Person(s) Filing Statement)

                                   COPIES TO:
                             KAREN L. LIEPMANN, ESQ.
                              SARA R. ZISKIN, ESQ.
             O'CONNOR, CAVANAGH, ANDERSON, KILLINGSWORTH & BESHEARS,
                           A PROFESSIONAL ASSOCIATION
                       ONE EAST CAMELBACK ROAD, SUITE 1100
                             PHOENIX, ARIZONA 85012
                                 (602) 263-2400

                                  May 12, 1999
     (Date Tender Offer First Published, Sent, or Given to Security Holders)

                            CALCULATION OF FILING FEE
================================================================================
       TRANSACTION VALUATION(1)                        AMOUNT OF FILING FEE
- --------------------------------------------------------------------------------
             $2,900,000                                      $580.00
- --------------------------------------------------------------------------------

(1)  Calculated as the aggregate estimated maximum purchase price to be paid for
     up to 1,000,000 shares to be purchased in the Tender Offer.

[ ]  Check box if any part of the fee is offset as provided by Rule 0-11(a)(2)
     and identify the filing with which the offsetting fee was previously  paid.
     Identify the previous filing by registration  statement number, or the form
     or schedule and the date of its filing.
<PAGE>
     This Tender  Offer  Statement  on Schedule  13E-4 (this  "Schedule  13E-4")
relates  to the  offer by  Frontier  Adjusters  of  America,  Inc.,  an  Arizona
corporation  (the  "Company"),  to purchase up to 1,000,000 shares of its Common
Stock,  par value $.01 per share, at a purchase price of $2.90 per share, net to
the seller in cash, without interest thereon,  upon the terms and subject to the
conditions set forth in the Offer to Purchase, dated May 12, 1999 (the "Offer to
Purchase"), and the related Letter of Transmittal  (collectively,  as amended or
supplemented  from time to time,  the  "Offer"),  and is intended to satisfy the
reporting  requirements of Section 13(e) of the Securities Exchange Act of 1934,
as  amended  (the  "Exchange  Act").  The Offer to  Purchase  and the  Letter of
Transmittal are  incorporated  herein by reference and filed as Exhibits 9(a)(1)
and 9(a)(2) hereto, respectively.

Item 1. SECURITY AND ISSUER.

(a) The name of the issuer is Frontier  Adjusters of America,  Inc.,  an Arizona
corporation,  and the  address  of its  principal  executive  office  is 45 East
Monterey Way, Phoenix, Arizona 85011.

(b) The  title  of the  securities  that  are the  subject  of the  Offer is the
Company's  Common Stock,  par value $.01 per share (the "Shares").  As of May 4,
1999,  4,605,358  Shares were  outstanding.  The Company seeks to purchase up to
1,000,000  Shares that are properly  tendered at a price of $2.90 per Share,  as
described  in the Offer to  Purchase  attached  hereto as Exhibit  9(a)(1).  The
Company may purchase less than 1,000,000  Shares if less than  1,000,000  Shares
are  properly  tendered.  The  Company  has  been  informed  that no  directors,
executive  officers,  or  affiliates  of the  Company  intend to  tender  Shares
pursuant to the Offer.

(c)  Information  with respect to the principal  market for the Shares,  and the
price range of the Shares for each  quarterly  period during the past two years,
is set forth under Section 7 of the Offer to Purchase,  which is incorporated by
reference herein.

(d) This statement is filed by the Company, the issuer of the securities.

Item 2. SOURCE AND AMOUNT OF FUNDS OR OTHER CONSIDERATION.

(a) The Company expects to pay up to the maximum estimated  $2,900,000  purchase
price for tendered  Shares using cash received from United  Financial  Adjusting
Corporation,  an Ohio corporation ("UFAC") and a wholly-owned  subsidiary of The
Progressive  Corporation,  an Ohio  corporation,  pursuant  to a Stock  Purchase
Agreement,  dated as of  November  20, 1998 (the  "Stock  Purchase  Agreement"),
between the Company and UFAC. Under the Stock Purchase  Agreement,  on April 30,
1999 UFAC  purchased  5,258,513  shares of the  Company's  Series A  Convertible
Preferred Stock, par value $.01 per share (the "Convertible Shares"), at a price
of $1.30 per Convertible  Share, for an aggregate  purchase price of $6,836,067.
The  transactions  contemplated  by the Stock  Purchase  Agreement are sometimes
collectively referred to herein as the "Transaction."

(b) The Company does not expect to borrow any portion of the consideration to be
paid for the Shares.
<PAGE>
Item 3. PURPOSE OF TENDER OFFER AND PLANS OR PROPOSALS OF THE ISSUER OR
AFFILIATE.

     The Shares  purchased  by the Company in the Offer will be held as treasury
stock.  The Company agreed to make the Offer in connection  with the Transaction
which is described in Item 2(a).  As part of the  Transaction,  the Company also
plans to a make a special,  one-time  distribution to shareholders in the amount
of $1.60 per Share (the  "Distribution")  after completion of the Offer. Holders
of Shares  whose  Shares  are  purchased  in the Offer will not be  eligible  to
receive the Distribution on such Shares.  The Convertible Shares and Shares held
by UFAC are not eligible to participate in the Offer or the Distribution.

     The  background,  purpose and terms of the Transaction are described in the
Offer to Purchase.  The Company's  shareholders  approved the Transaction at the
Annual  Meeting  of  Shareholders  on April  29,  1999 and  UFAC  purchased  the
Convertible Shares on April 30, 1999, on the terms described in Item 2(a).

     Through the Offer,  the Company is providing  shareholders  with  liquidity
that is not  currently  available  in the  secondary  market that exists for the
Shares.  The average daily trading  volume on the American  Stock  Exchange (the
"AMEX")   during  the  past  six  months  of  the  Company's   Shares  has  been
approximately 174 Shares.  The Offer provides  shareholders with the opportunity
to sell Shares in  quantities  larger than the existing  market has indicated it
has  capacity to absorb  without  eroding per Share price  levels.  The Board of
Directors  believes  that it is in the best  interests of  shareholders  for the
Company to provide  liquidity to  shareholders  without many of the  transaction
costs  associated  with a sale of Shares on the secondary  market.  The Board of
Directors  also  believes that the purchase of Shares at this time is consistent
with the Company's long term goal of increasing stockholder value.

     Except as described herein or in Sections 8 and 9 of the Offer to Purchase,
the Company has no plans or  proposals  that relate to or which would  result in
(a) the  acquisition by any person of any of the Shares or any other  securities
of the Company (other than awarding stock options to certain employees under the
Company's  stock option  plans) or the  disposition  of any Shares or other such
securities;  (b) any  extraordinary  corporate  transaction,  such as a  merger,
reorganization,   or   liquidation,   involving   the  Company  or  any  of  its
subsidiaries;  (c) a sale or transfer of a material  amount of the assets of the
Company  or any of its  subsidiaries;  (d) any  change in the  present  Board of
Directors or management  of the Company,  including but not limited to any plans
or proposals to change the number or the term of directors, to fill any existing
vacancy on the board or to change any material term of the  employment  contract
of any executive  officer;  (e) any material change in the present dividend rate
or policy,  or  indebtedness  or  capitalization  of the Company;  (f) any other
material  change in the  Company's  corporate  structure  or  business;  (g) any
changes in the Company's charter, bylaws or instruments corresponding thereto or
other actions which may impede the  acquisition of control of the Company by any
person;  (h) causing any class of equity  security of the Company to be delisted
from  the  AMEX or from  any  national  securities  exchange  or to  cease to be
authorized  to be quoted in an  inter-dealer  quotation  system of a  registered
national securities  association;  (i) a class of equity security of the Company
becoming  eligible for termination of registration  pursuant to Section 12(g)(4)
<PAGE>
of the Exchange Act; or (j) the  suspension  the Company's  obligations  to file
reports pursuant to Section 15(d) of the Exchange Act.

Item 4.   INTEREST IN SECURITIES OF THE ISSUER.

Except for the  purchase  by UFAC of  Convertible  Shares  pursuant to the Stock
Purchase  Agreement,  based  upon the  Company's  records  and upon  information
provided to the Company by its directors,  executive  officers,  and affiliates,
neither the Company nor any of its  subsidiaries  or affiliates or any person in
control of the Company nor, to the Company's  knowledge,  any of the  directors,
executive  officers or affiliates  or any person in control of the Company,  nor
any  associates of the  foregoing,  has effected any  transaction  in the Shares
during the forty  business days prior to the date hereof,  except for a purchase
of 400 Shares in an open market  brokerage  transaction at a price of $2.625 per
Share by Louis T. Mastos, a member of the Company's Board of Directors.

Item 5. CONTRACTS, ARRANGEMENTS, UNDERSTANDINGS, OR RELATIONSHIPS WITH RESPECT
        TO THE ISSUER'S SECURITIES.

The members of the Company's  Board of Directors  and the Executive  Officers of
the Company  have  informed  the  Company  that they do not intend to tender any
Shares held by such parties in the Offer.  UFAC has agreed not to participate in
the  Offer.  Except  as  described  herein  or in Items 8 and 9 of the  Offer to
Purchase, there are no contracts, arrangements, understandings, or relationships
relating,  directly or indirectly, to the Offer under Rule 13e-4 (whether or not
legally  enforceable)  between the Company  (including,  to the knowledge of the
Company,  any executive  officer,  director or  controlling  shareholder  of the
Company or any  subsidiary  thereof)  and any other  person with  respect to any
securities of the Company.

Item 6. PERSONS RETAINED, EMPLOYED OR TO BE COMPENSATED.

The Company will pay approximately  $5,000.00 to U.S. Stock Transfer Corporation
for acting as information  agent/depository  in connection  with the Offer.  The
Company will also, on request,  reimburse U.S. Stock  Transfer  Corporation  for
customary  handling and mailing  expenses  incurred in  forwarding  materials in
respect of the Offer to the  beneficial  owners for which they act as  nominees.
The U.S. Stock Transfer  Corporation has been authorized to act as the Company's
agent for  purposes  of the  Offer.  No  person  has been or is  expected  to be
employed,  retained,  or  compensated  by the Company or by any other  person on
behalf of the Company to make  solicitations  or  recommendations  in connection
with the Offer.

Item 7. FINANCIAL INFORMATION.

(a) The  following  financial  data of the  Company  is  incorporated  herein by
reference:

     1.   Audited  financial  statements  for the two  fiscal  years  ended June
          30,1998 and June 30, 1997 are incorporated  herein by reference to the
          Form 10-K of the Company for the period ended June 30, 1998;
<PAGE>
     2.   Unaudited  balance sheets and comparative  year-to-date  statements of
          operations and statements of cash flows and related earnings per share
          amounts are  incorporated  by reference to the  Company's  most recent
          quarterly report filed on the Form 10-Q for the quarter ended December
          31, 1998;

     3.   The book value per share as of December  31,  1998 and 1997,  and June
          30,  1998  and  1997 is  shown  on the  Summary  Historical  Financial
          Information  on page 9 of the Offer to  Purchase  attached  as Exhibit
          9(a)(1).

(b)  The  Offer  to  Purchase  includes  pro  forma  financial  data,  which  is
incorporated  by reference  herein,  to  demonstrate  the effect of the Offer on
selected  financial  information  provided under Item 7(a) above,  commencing on
page 10 therein.

Item 8. ADDITIONAL INFORMATION.

(a) Pursuant to the Stock Purchase  Agreement,  described in Item 2, the Company
has  entered  into a  Service  Agreement  with UFAC  (the  "Service  Agreement")
pursuant to which UFAC will  provide  the  Company  with  certain  advisory  and
support services related to franchise operations,  strategic planning, sales and
marketing,  technology,  human resources support, accounting, and reporting, and
the Company will pay UFAC  service  fees of $25,000 per month plus  expenses for
such services; an agreement with William J. Rocke, the Company's Chief Executive
Officer  (the "Rocke  Agreement")  and an  agreement  with Jean E.  Ryberg,  the
Company's President (the "Ryberg  Agreement"),  respectively,  pursuant to which
Mr. Rocke and Mrs.  Ryberg will terminate  their  employment with the Company on
June 30, 1999 and will continue to act as  consultants to the Company until June
30,  2000.  Pursuant  to the  Stock  Purchase  Agreement.  UFAC has the right to
nominate a majority of the Board as long as it  continues  to hold a majority of
the voting power of the  Company.  There are no other  contracts,  arrangements,
understandings,  or  relationships  referred  to in  Items  5 or  8(a)  of  this
Schedule. There are no other contracts, agreements or understandings,  except as
described herein or incorporated herein by reference.

(b)  None.

(c)  Not applicable.

(d)  None.

(e) The Offer to Purchase  attached  hereto as Exhibit  9(a)(1) and the exhibits
thereto are incorporated herein by reference in their entirety.

Item 9.   MATERIALS TO BE FILED AS EXHIBITS.

(a) The tender offer documents sent or given to security  holders by the Company
are attached hereto as Exhibits 9(a)(1) through 9(a)(6).
<PAGE>
- --------------------------------------------------------------------------------
Exhibit Number                        Description
- --------------------------------------------------------------------------------
9(a)(1)            Offer to Purchase, dated May 12, 1999

9(a)(2)            Letter of Transmittal.

9(a)(3)            Notice of Guaranteed Delivery.

9(a)(4)            Letter to Brokers, Dealers, Commercial Banks, Trust
                     Company's and Other Nominees

9(a)(5)            Letter to Clients for use by Brokers, Dealers, Commercial
                     Banks, Trust Company's and Other Nominees

9(a)(6)            Letter to Shareholders from William J. Rocke, Chief
                     Executive Officer of the Company, dated May 12, 1999

9(a)(7)            Press Release dated April 30, 1999

9(a)(8)            Service Agreement*

9(a)(9)            Rocke Agreement*

9(a) (10)          Ryberg Agreement*
- --------------------------------------------------------------------------------

*Incorporated herein by reference to the Company's Definitive Proxy Statement on
Schedule  14A filed with the  Securities  and Exchange  Commission  on March 26,
1999.

(b) Not applicable.

(c) Other than the Service Agreement, the Rocke Agreement, the Ryberg Agreement,
there are no other  contracts,  arrangements,  understandings,  or relationships
referred to in Items 5 or 8(a) of this Schedule.

(d) No written  opinion has been prepared by legal counsel at the request of the
Company pertaining to the tax consequences of the tender offer.

(e) No  securities  of the Company have been or are to be  registered  under the
Securities Act of 1933, as amended, in connection with the Offer.

(f) No  written  instruction,  form or  other  material  has been  furnished  to
officers of the Company for their use,  directly or  indirectly,  in  connection
with the tender offer.
<PAGE>
                                    SIGNATURE

After due inquiry and to the best of my knowledge and belief, I certify that the
information set forth in this statement is true, complete, and correct.

                                             FRONTIER ADJUSTERS OF AMERICA, INC.

                                             /s/ William J. Rocke
                                             -----------------------------------
                                             William J. Rocke,
                                             Chief Executive Officer

Dated: May 12, 1999

                       FRONTIER ADJUSTERS OF AMERICA, INC.


                        OFFER TO PURCHASE FOR CASH UP TO
                      1,000,000 SHARES OF ITS COMMON STOCK
                          AT A PRICE OF $2.90 PER SHARE


          THE OFFER, WITHDRAWAL RIGHTS AND PRORATION PERIOD EXPIRE AT
           9:00 P.M., PACIFIC TIME, ON JUNE 10, 1999 UNLESS THE OFFER
                       IS TERMINATED EARLIER OR EXTENDED


     Frontier   Adjusters  of  America,   Inc.,  an  Arizona   corporation  (the
"Company"),  hereby  invites its  shareholders  to tender its Common Stock,  par
value  $.01 per share  (the  "Shares"),  to the  Company at a price of $2.90 per
Share, net to the seller in cash,  without interest,  upon the terms and subject
to the  conditions set forth in this Offer to Purchase and in the related Letter
of Transmittal  (which, as amended or supplemented  from time to time,  together
constitute the "Offer").

     The Company will  purchase up to  1,000,000  Shares at a price of $2.90 per
Share pursuant to the Offer. The Company may purchase less than 1,000,000 Shares
if less than  1,000,000  Shares  are  properly  tendered.  Shareholders  are not
obligated  to tender or sell any  Shares  pursuant  to the  Offer.  If more than
1,000,000 Shares are validly tendered, the Company will purchase the Shares on a
pro rata basis.

THE OFFER IS NOT CONDITIONED ON ANY MINIMUM NUMBER OF SHARES BEING TENDERED. THE
OFFER IS, HOWEVER, SUBJECT TO CERTAIN OTHER CONDITIONS. SEE SECTION 6.

     The Shares are listed and principally traded on The American Stock Exchange
("AMEX")  under the symbol  "FAJ." On November  25,  1998,  the last trading day
before the Company  announced its intention to make the Offer,  the closing sale
price as reported on AMEX was $2.44 per Share.  On May 4, 1999, the closing sale
price as reported on AMEX was $2.75 per Share. THE COMPANY URGES SHAREHOLDERS TO
OBTAIN CURRENT MARKET QUOTATIONS FOR THE SHARES.

     THE BOARD OF  DIRECTORS  OF THE COMPANY HAS  APPROVED  THE OFFER.  HOWEVER,
NEITHER  THE  COMPANY  NOR ITS  BOARD  OF  DIRECTORS  IS  RECOMMENDING  THAT ANY
SHAREHOLDER  TENDER OR REFRAIN FROM TENDERING ANY SHARES.  EACH SHAREHOLDER MUST
DECIDE  WHETHER TO TENDER  SHARES  AND,  IF SO, HOW MANY  SHARES TO TENDER.  THE
COMPANY  HAS BEEN  ADVISED  THAT NONE OF ITS  DIRECTORS  OR  EXECUTIVE  OFFICERS
INTENDS TO TENDER ANY SHARES PURSUANT TO THE OFFER.

May 12, 1999
<PAGE>
                                    IMPORTANT

     To  accept  the  Offer,   shareholders   must  strictly   comply  with  the
instructions  contained in the Letter of Transmittal.  Any shareholder tendering
Shares  should  either (1)  complete  and sign the Letter of  Transmittal  (or a
facsimile copy thereof) and mail or deliver it, together with stock certificates
representing the tendered Shares and any other required  documents,  to the U.S.
Stock Transfer Corporation (the "Information  Agent/Depositary")  at the address
set forth below or (2)  request the  shareholder's  broker,  dealer,  commercial
bank,  trust  company,  or other  nominee  to  effect  the  transaction  for the
shareholder.  A shareholder  having  Shares  registered in the name of a broker,
dealer,  commercial  bank,  trust  company,  or other  nominee must contact that
broker,  dealer,  commercial  bank,  trust  company,  or other  nominee,  if the
shareholder  desires to tender those Shares.  Shareholders  who desire to tender
Shares and whose  certificates  for such  Shares are not  immediately  available
should tender those Shares by following the procedures  for guaranteed  delivery
set forth in Section 3.

     TO TENDER SHARES PROPERLY,  SHAREHOLDERS  MUST FULLY COMPLETE THE LETTER OF
TRANSMITTAL.

     Questions and requests for  assistance  concerning  this Offer to Purchase,
the Letter of Transmittal  or the Notice of Guaranteed  Delivery may be directed
to the  Information  Agent/Depositary  at the address and  telephone  number set
forth below.

                         U.S. Stock Transfer Corporation
                              1745 Gardenia Avenue
                                    Suite 200
                             Glendale, CA 91204-2991
                            Telephone: (818) 502-1404
                            Facsimile: (818) 502-0674

     THE COMPANY HAS NOT  AUTHORIZED  ANY PERSON TO MAKE ANY  RECOMMENDATION  ON
BEHALF OF THE COMPANY AS TO WHETHER  SHAREHOLDERS  SHOULD TENDER OR REFRAIN FROM
TENDERING  SHARES  PURSUANT TO THE OFFER.  THE COMPANY  HAS NOT  AUTHORIZED  ANY
PERSON TO GIVE ANY INFORMATION OR TO MAKE ANY  REPRESENTATION IN CONNECTION WITH
THE OFFER ON BEHALF OF THE COMPANY  OTHER THAN THOSE  CONTAINED IN THIS OFFER TO
PURCHASE OR IN THE LETTER OF TRANSMITTAL. DO NOT RELY ON ANY SUCH RECOMMENDATION
OR ANY SUCH  INFORMATION  OR  REPRESENTATION,  IF GIVEN OR MADE,  AS HAVING BEEN
AUTHORIZED BY THE COMPANY.
<PAGE>
                                TABLE OF CONTENTS

Section                                                                     Page
- -------                                                                     ----

     FORWARD-LOOKING INFORMATION ..........................................   1

     INTRODUCTION .........................................................   1

     THE OFFER.............................................................   2

1.   Number Of Shares; Proration ..........................................   2
2.   Tenders By Owners Of Fewer Than 100 Shares ...........................   3
3.   Procedure For Tendering Shares .......................................   3
4.   Withdrawal Right .....................................................   4
5.   Purchase Of Shares and Payment .......................................   5
6.   Certain Conditions Of The Offer ......................................   5
7.   Price Range Of Shares ................................................   7
8.   Background And Purpose Of The Offer ..................................   7
9.   Interest Of Directors And Executive Officers; Transactions And
       Arrangements Concerning The Shares .................................   8
10.  Source And Amount Of Funds ...........................................   9
11.  Certain Information About The Company ................................   9
12.  Effects Of The Offer On The Market For Shares; Registration Under
       The Exchange Act ...................................................  11
13.  Certain Legal Matters; Regulatory And Foreign Approvals ..............  11
14.  Certain U.S. Federal Income Tax Consequences .........................  12
15.  Extension Of The Offer; Termination; Amendments ......................  14
16.  Fees And Expenses ....................................................  15
17.      Miscellaneous.....................................................  15

                                      i
<PAGE>
                                     SUMMARY

     This  general  summary  is  solely  for the  convenience  of the  Company's
shareholders  and is qualified in its entirety by reference to the full text and
more specific details set forth in this Offer to Purchase.

PURCHASE PRICE

All Shares  purchased by the Company  pursuant to the Offer will be purchased at
the price of $2.90 per Share.

NUMBER OF SHARES TO BE PURCHASED

1,000,000 Shares (or such lesser number of Shares as are properly tendered).

MARKET PRICE OF SHARES

On May 4, 1999, the last reported sale price of the Shares on the AMEX was $2.75
per Share.

CONDITIONS TO THE OFFER

The Offer is subject to certain conditions. See Section 6.

HOW TO TENDER SHARES

See Section 3. Contact the Information  Agent/Depositary  or consult your broker
for assistance.

BROKERAGE COMMISSIONS

None for  registered  shareholders  who  tender  their  Shares  directly  to the
Information  Agent/Depositary.  Shareholders  holding Shares through  brokers or
banks are urged to consult the brokers or banks to determine whether transaction
costs are applicable if shareholders  tender Shares through the brokers or banks
and not directly to the Information Agent/Depositary.

STOCK TRANSFER TAX

None, if payment is made to the registered holder of the Shares.

EXPIRATION AND PRORATION TIME

June 10, 1999 at 9:00 P.M.,  Pacific  Time,  unless the Offer is extended by the
Company.

PAYMENT DATE

As soon as practicable after the Expiration Time.

POSITION OF THE COMPANY AND ITS BOARD OF DIRECTORS

The Company's  Board of Directors has approved the Offer.  However,  neither the
Company nor its Board of Directors makes any  recommendation  to shareholders as
to whether to tender or refrain from tendering  their Shares.  Each  shareholder
must make the decision  whether to tender  Shares and, if so, how many Shares to
tender.  The  Company has been  advised  that none of its  directors,  executive
officers,  or affiliates controlled by such persons intends to tender any Shares
pursuant to the Offer.

WITHDRAWAL RIGHTS

Tendered  Shares may be withdrawn at any time prior to 9:00 P.M.,  Pacific Time,
on June 10,  1999,  unless the Offer is extended  by the  Company,  and,  unless
previously  purchased,  after  9:00 P.M.,  Pacific  Time,  on July 9, 1999.  See
Section 4.

ODD LOTS

There  will  be no  proration  of  Shares  tendered  by any  shareholder  owning
beneficially  or of record  fewer than 100 Shares as of the close of business on
May 12, 1999, and as of the Expiration  Time,  provided the shareholder  tenders
all Shares owned by the  shareholder  prior to the Expiration Time and completes
the section entitled "Odd Lots" in the Letter of Transmittal,  in which case all
such Shares will be purchased. See Section 1.

FURTHER DEVELOPMENTS REGARDING THE OFFER

Call the Information Agent/Depositary or consult your broker.
<PAGE>
TO THE HOLDERS OF COMMON STOCK OF FRONTIER ADJUSTERS OF AMERICA, INC.:

                           FORWARD-LOOKING INFORMATION

     Certain  statements  and  information  contained in this Offer to Purchase,
including, but not limited to, Section 8 entitled "Background And Purpose of the
Offer"  and  Section  11  entitled  "Certain   Information  about  the  Company"
concerning future, proposed, and anticipated activities of the Company and other
statements  contained in this Offer to Purchase  regarding  matters that are not
historical facts are "forward-looking" statements as that term is defined in the
Private Securities Litigation Reform Act of 1995. Such statements are subject to
certain  risks and  uncertainties  that  could  cause  actual  results to differ
materially from those stated or implied in the forward-looking statements.

                                  INTRODUCTION

     Frontier   Adjusters  of  America,   Inc.,  an  Arizona   corporation  (the
"Company"),  hereby  invites its  shareholders  to tender its Common Stock,  par
value  $.01 per share  (the  "Shares  ") to the  Company at a price of $2.90 per
Share, net to the seller in cash,  without interest,  upon the terms and subject
to the  conditions set forth in this Offer to Purchase and in the related Letter
of Transmittal  (which, as amended or supplemented  from time to time,  together
constitute the "Offer").

     The  Company  is making the Offer in  accordance  with the terms of a Stock
Purchase  Agreement,  dated  as  of  November  20,  1998  (the  "Stock  Purchase
Agreement"),   between  the  Company  and  United  Financial  Adjusting  Company
("UFAC"),  an Ohio corporation and a wholly-owned  subsidiary of The Progressive
Corporation,  an Ohio  corporation,  pursuant to which the Company  sold to UFAC
5,258,513 shares of the Company's  Series A Convertible  Voting Preferred Stock,
par value  $.01 per share (the  "Convertible  Shares"),  at a purchase  price of
$1.30 per share (the "Transaction"). The Convertible Shares are convertible into
Shares  on a  one-for-one  basis  on or  before  June 30,  1999.  As part of the
Transaction,  the Company plans to a make a special one-time distribution in the
amount of $1.60 per Share (the  "Distribution") to shareholders whose Shares are
not  purchased  by the  Company  in the  Offer.  See  Section  8.  UFAC will not
participate in the Offer or receive the Distribution.

     The Company believes that the Offer is an effective way of providing a cash
return on investment to shareholders  who wish to liquidate all or part of their
Shares at this time,  and that it is in the best interests of  shareholders  for
the Company to provide liquidity to shareholders  without all of the transaction
costs  associated  with the sale of Shares on the open market.  The Company also
believes that the purchase of Shares is consistent with the Company's  long-term
goal of increasing shareholder value.

     The Company will purchase up to 1,000,000 Shares that are properly tendered
and not withdrawn at a price of $2.90 net to the seller in cash,  upon the terms
and subject to the conditions of the Offer.

     THE  OFFER  IS NOT  CONDITIONED  ON ANY  MINIMUM  NUMBER  OF  SHARES  BEING
TENDERED.  THE OFFER IS,  HOWEVER,  SUBJECT TO  CERTAIN  OTHER  CONDITIONS.  SEE
SECTION 6.

     If,  before  the  Expiration  Time (as  defined in  Section  1),  more than
1,000,000 Shares are properly  tendered and not withdrawn,  the Company will buy
Shares on a pro rata basis from all  shareholders,  other than odd lot  holders,
who properly  tender  Shares.  See "Section 1. Number of Shares" and "Section 2.
Tenders by Owners of Fewer than 100  Shares." The Company will return all Shares
not   purchased   under  the  Offer  because  of   oversubscription.   Tendering
shareholders  will not be obligated to pay brokerage  commissions,  solicitation
fees, or, subject to Instruction 8 of the Letter of Transmittal,  stock transfer
taxes on the  Company's  purchase of Shares.  Shareholders  should  consult with
their brokerage firm or bank for additional  fees or transaction  costs, if any,
which will not be paid by the Company.  The Company will pay all of its fees and
expenses in connection with the Offer. See "Section 16. Fees and Expenses."

     NEITHER THE COMPANY NOR ITS BOARD OF DIRECTORS MAKES ANY  RECOMMENDATION TO
ANY SHAREHOLDER AS TO WHETHER TO TENDER OR REFRAIN FROM TENDERING  SHARES.  EACH
SHAREHOLDER  MUST DECIDE WHETHER TO TENDER SHARES AND, IF SO, HOW MANY SHARES TO
TENDER.  NONE OF THE COMPANY'S DIRECTORS OR EXECUTIVE OFFICERS INTENDS TO TENDER
SHARES PURSUANT TO THE OFFER.

     The address of the  principal  executive  offices of the Company is 45 East
Monterey Way, Phoenix, Arizona 85011.

                                       1
<PAGE>
     The  1,000,000  Shares that the  Company is offering to purchase  represent
approximately 10.1% of the Company's 9,863,871 Shares outstanding  (assuming the
conversion of the Convertible Shares by UFAC) as of May 4, 1999 (9.6% on a fully
diluted basis).

     The Shares are listed and traded principally on The American Stock Exchange
("AMEX") under the symbol "FAJ." The Company announced its intention to make the
Offer after the close of trading on  November  25,  1998.  The closing per Share
sales  price as  reported  on AMEX on that day was $2.44.  On May 4,  1999,  the
closing per Share  sales  price as  reported on AMEX on that day was $2.75.  The
Company urges shareholders to obtain current market quotations for the Shares.

     THIS OFFER TO PURCHASE AND RELATED LETTER OF TRANSMITTAL  CONTAIN IMPORTANT
INFORMATION  AND SHOULD BE READ IN THEIR  ENTIRETY  BEFORE ANY  DECISION IS MADE
WITH RESPECT TO THE OFFER.

                                    THE OFFER

1. NUMBER OF SHARES; PRORATION

     Upon the terms and subject to the conditions of the Offer, the Company will
purchase  up to  1,000,000  Shares that are  properly  tendered on or before the
Expiration  Time (and not withdrawn in accordance  with Section 4) at a price of
$2.90 per Share.  The term  "Expiration  Time" means 9:00 P.M.  Pacific Time, on
June 10,  1999,  unless the Company  extends the period of time during which the
Offer is open, in which event the term  "Expiration  Time" shall mean the latest
time and date at which the Company  shall  accept  Shares.  See Section 15 for a
description of the Company's  right to extend the time during which the Offer is
open and to delay, terminate, or amend the Offer. See also Section 6.

     Upon the  terms and  subject  to the  conditions  of the  Offer,  if at the
Expiration  Time  more than  1,000,000  Shares  are  properly  tendered  and not
properly  withdrawn,  the Company will buy Shares first from any Odd Lot Holders
(as defined  below) who properly  tender all their Shares and then on a pro rata
basis  from all  other  shareholders  who  properly  tender  Shares  (and do not
properly  withdraw  such Shares prior to the  Expiration  Time).  The  proration
period also  expires at the  Expiration  Time.  In the event that  proration  of
tendered Shares is required,  the Company will determine the proration factor as
soon  as  practicable   following  the  Expiration  Time.   Proration  for  each
shareholder  tendering Shares, other than Odd Lot Holders,  will be based on the
ratio of the number of Shares  properly  tendered and not properly  withdrawn by
such  shareholder  to the  total  number  of Shares  properly  tendered  and not
properly withdrawn by all Shareholders,  other than Odd Lot Holders.  Because of
the difficulty in determining the number of Shares properly tendered  (including
Shares tendered by guaranteed  delivery  procedures,  as described in Section 3)
and not properly  withdrawn,  and because of the Odd Lot procedure,  the Company
does not expect that it will be able to announce the final  proration  factor or
commence  payment  for  any  Shares  purchased   pursuant  to  the  Offer  until
approximately seven AMEX trading days after the Expiration Time. The preliminary
results of any  proration  will be  announced  by press  release as  promptly as
practicable  after the  Expiration  Time.  Shareholders  may obtain  preliminary
proration  information from the Information  Agent/Depositary and may be able to
obtain such information from their brokers.

     For  purposes  of the Offer,  a  "business  day" means any day other than a
Saturday,  Sunday, or federal holiday and consists of the time period from 12:01
a.m. through Midnight, Pacific Time.

     In  accordance  with  Instruction  2 of the  Letter  of  Transmittal,  each
shareholder  desiring to tender  Shares must  specify the number of Shares he or
she  desires  to  tender.  All Shares  purchased  pursuant  to the Offer will be
purchased  at a price of $2.90 per  Share,  net to the  seller in cash,  without
interest  thereon.  All Shares not  purchased  pursuant to the Offer  because of
proration,  will be  returned to the  tendering  shareholders  at the  Company's
expense as promptly as practicable following the Expiration Time.

     If the number of Shares  properly  tendered prior to the Expiration Time is
less than or equal to 1,000,000  Shares,  the Company  will,  upon the terms and
subject to the conditions of the Offer, purchase all Shares so tendered.

     In the event that  proration of tendered  Shares is  required,  the Company
will determine the final proration  factor as promptly as practicable  after the
Expiration Time. Although the Company does not expect to be able to announce the
final  results of such  proration  until  approximately  seven AMEX trading days
after the Expiration Time, it will announce  preliminary results of proration by
press release as promptly as practicable after the Expiration Time. Shareholders
may obtain such preliminary  information  from the Information  Agent/Depositary
and may be able to obtain such information from their brokers.

                                       2
<PAGE>
2. TENDERS BY OWNERS OF FEWER THAN 100 SHARES.

     The  Company  will  accept  for  purchase,  without  proration,  all Shares
properly tendered before the Expiration Time by or on behalf of shareholders who
beneficially  held, as of the close of business on May 12, 1999, an aggregate of
fewer than 100 Shares ("Odd Lot Holders")  and who continue to own  beneficially
all of such Shares as of the  Expiration  Time. See Section 1. An Odd Lot Holder
must  properly  tender all Shares  that such Odd Lot Holder  beneficially  owns;
partial  tenders will not qualify for this  preference.  This  preference is not
available  to owners of 100 or more  Shares,  even if such owners have  separate
stock  certificates  for fewer than 100  Shares.  Any Odd Lot Holder  wishing to
tender all Shares  beneficially  owned by that Odd Lot Holder  pursuant  to this
Offer must  complete the box captioned  "Odd Lots" on the Letter of  Transmittal
and, if applicable, on the Notice of Guaranteed Delivery. See Section 3.

3. PROCEDURE FOR TENDERING SHARES.

     PROPER TENDER OF SHARES. For Shares to be properly tendered pursuant to the
Offer: (a) the certificates for the Shares,  together with a properly  completed
and duly executed Letter of Transmittal (or facsimile thereof) with any required
signature  guarantees,  and  any  other  documents  required  by the  Letter  of
Transmittal,  must  be  received  on  or  before  the  Expiration  Time  by  the
Information  Agent/Depositary at its address set forth on the back cover of this
Offer  to  Purchase;  or (b) the  tendering  shareholder  must  comply  with the
guaranteed delivery procedure set forth below.

     It is a violation of Section 10(b) of the Securities  Exchange Act of 1934,
as amended (the "Exchange Act"), and Rule 10b-4  promulgated  thereunder,  for a
person to tender  Shares  for such  person's  own  account  unless the person so
tendering:

          (a) owns those Shares; or

          (b) owns other  securities  convertible  into or exchangeable  for the
     Shares or owns an  option,  warrant  or right to  purchase  the  Shares and
     intends to acquire Shares for tender by conversion, exchange or exercise of
     such option, warrant, or right.

     Section  10(b) and Rule 10b-4 provide a similar  restriction  applicable to
the tender or guarantee of a tender on behalf of another person.

     The  Company's  acceptance  of Shares will  constitute a binding  agreement
between the tendering  shareholder and the Company upon the terms and subject to
the conditions of the Offer. The tendering shareholder  represents that (i) such
shareholder  owns the Shares  being  tendered  within the  meaning of Rule 10b-4
promulgated  under the Exchange Act and (ii) the tender of those Shares complies
with Rule 10b-4.

     SIGNATURE GUARANTEES AND METHOD OF DELIVERY.  Signatures must be guaranteed
on all Letters of Transmittal and all other documents  required for the transfer
of Shares,  except as described in the next sentence.  No signature guarantee is
required on the Letter of Transmittal if (a) the Letter of Transmittal is signed
by the  registered  holder of such  Shares  and  payment,  and  delivery  of the
certificates  for any  Shares not  purchased,  are to be made  directly  to such
holder or (b) the Shares are tendered for the account of a bank, broker, dealer,
credit  union,  savings  association,  or other  entity  which  is an  "eligible
guarantor  institution,"  as such  term is  defined  in Rule  17Ad-15  under the
Securities Exchange Act of 1934, as amended (each of the foregoing  constituting
an "Eligible Institution").  In all other cases, all signatures on the Letter of
Transmittal  must  be  guaranteed  by a  member  firm of a  registered  national
securities exchange, a member of the National Association of Securities Dealers,
Inc. or an Eligible  Institution in accordance  with applicable law and with the
Securities  Transfer  Agents  Medallion  Program  ("STAMP")  operated by Keymark
Financial  Services,  Inc. See Instruction 1 of the Letter of Transmittal.  If a
certificate representing Shares is registered in the name of a person other than
the signer of the related Letter of Transmittal,  or if payment is to be made or
Shares not  purchased  or tendered  are to be issued to a person  other than the
registered  owner,  then the  certificate  must be endorsed or accompanied by an
appropriate  stock power, in either case signed by the registered  owner exactly
as the  name of the  registered  owner  appears  on the  certificate,  with  the
signature on the  certificate  or stock power  guaranteed  by a member firm of a
registered national securities exchange, a member of the National Association of
Securities  Dealers,   Inc.  or  an  Eligible  Institution  in  accordance  with
applicable  law and with STAMP.  In all cases,  payment of Shares  tendered  and
accepted  for  payment  pursuant  to the Offer  will be made only  after  timely
receipt by the Information  Agent/Depositary  of certificates for such Shares, a
properly  completed  and duly  executed  Letter  of  Transmittal  (or  facsimile
thereof)  and any other  documents  required by the Letter of  Transmittal.  THE
METHOD OF DELIVERY OF ALL DOCUMENTS, INCLUDING STOCK CERTIFICATES, THE LETTER OF
TRANSMITTAL,  AND ANY OTHER REQUIRED  DOCUMENTS,  IS AT THE ELECTION AND RISK OF
THE TENDERING  SHAREHOLDER.  IF

                                       3
<PAGE>
DELIVERY IS BY MAIL,  REGISTERED  MAIL WITH RETURN RECEIPT  REQUESTED,  PROPERLY
INSURED, IS RECOMMENDED.

     BACKUP FEDERAL INCOME TAX WITHHOLDING. To prevent backup federal income tax
withholding  equal to 31% of the gross payments made pursuant to the Offer, each
shareholder who does not otherwise  establish an exemption from such withholding
must notify the Company of such  shareholder's  correct taxpayer  identification
number (or certify  that such  taxpayer  is  awaiting a taxpayer  identification
number) and provide certain other  information by completing the Substitute Form
W-9 included in the Letter of Transmittal. Foreign shareholders must submit Form
W-8  in  order  to  avoid  backup  withholding.  For  this  purpose,  a  foreign
shareholder is a shareholder that is not (i) a citizen or resident of the United
States; (ii) a corporation,  partnership or other entity created or organized in
or under the laws of the United States or any political  subdivision thereof; or
(iii) any  estate  or trust the  income  of which is  subject  to United  States
federal income taxation regardless of the source of such income.

     FOR A  DISCUSSION  OF CERTAIN  OTHER  FEDERAL  INCOME TAX  CONSEQUENCES  TO
TENDERING SHAREHOLDERS, SEE SECTION 14.

     GUARANTEED DELIVERY.  If a shareholder desires to tender Shares pursuant to
the Offer and such shareholder's  certificates are not immediately  available or
time  will  not  permit  all  required   documents  to  reach  the   Information
Agent/Depositary  before the Expiration  Time,  such Shares may  nevertheless be
tendered provided that all of the following conditions are satisfied:

          (a) such tender is made by or through an Eligible Institution;

          (b)  the  Information   Agent/Depositary   receives  (by  hand,  mail,
     telegram, or facsimile transmission), on or prior to the Expiration Time, a
     properly  completed  and  duly  executed  Notice  of  Guaranteed   Delivery
     substantially  in the form the  Company  has  provided  with this  Offer to
     Purchase; and

          (c) the  certificates  for all  tendered  Shares  in  proper  form for
     transfer,  together with a properly  completed and duly executed  Letter of
     Transmittal (or facsimile thereof), with any required signature guarantees,
     and any other documents required by the Letter of Transmittal, are received
     by the  Depositary  within  three  AMEX  trading  days  after  the date the
     Information Agent/Depositary receives such Notice of Guaranteed Delivery.

     DETERMINATION  OF  VALIDITY;  REJECTION  OF SHARES;  WAIVER OF DEFECTS;  NO
OBLIGATION TO GIVE NOTICE OF DEFECTS. The Company reserves the absolute right to
reject any or all tenders it determines  not to be valid,  eligible or in proper
form or if  acceptance  of or payment for such Shares may, in the opinion of the
Company's counsel, be unlawful.  The Company also reserves the absolute right to
waive any of the conditions of the Offer and any defect or  irregularity  in the
tender of any particular Shares. All defects and irregularities must be cured or
waived  before any tender of Shares  will be deemed to be  proper.  Neither  the
Company  nor any other  person  is or will be  obligated  to give  notice of any
defects or irregularities in tenders,  and none of them will incur any liability
for failure to give any such notice.

4. WITHDRAWAL RIGHT.

     Except  as  otherwise  provided  in this  Section  4, the  tender of Shares
pursuant  to the Offer are  irrevocable.  Any  shareholder  desiring to withdraw
Shares   tendered   pursuant   to  the  Offer  must   notify   the   Information
Agent/Depositary  as set forth below at any time before the Expiration Time and,
unless  previously  accepted for payment by the Company,  at any time after 9:00
P.M.,  Pacific  Time,  on July 9,  1998,  which is 20  business  days  after the
Expiration Time.

     For a withdrawal to be effective,  the  Information  Agent/Depositary  must
timely  receive  (at its  address  set forth on the back  cover of this Offer to
Purchase) a written,  telegraphic,  telex or  facsimile  transmission  notice of
withdrawal that complies with the requirements set forth in this paragraph. Such
notice of  withdrawal  must  specify  the name of the person who  deposited  the
Shares to be withdrawn, the number of Shares to be withdrawn and the name of the
registered owner, if different from that of the person who tendered such Shares.
If  the  certificates  have  been  delivered  or  otherwise  identified  to  the
Information  Agent/Depositary,  then prior to the release of such  certificates,
the  tendering  shareholder  must also  submit the serial  numbers  shown on the
particular certificates evidencing the Shares and the signature on the notice of
withdrawal  must  be  guaranteed  by a  member  firm  of a  registered  national
securities exchange, a member of the National Association of Securities Dealers,
Inc. or an Eligible Institution in accordance with applicable law and with STAMP
(except in the case of Shares tendered by an Eligible Institution). The Company,
in its sole discretion,  will determine the proper form and validity  (including
time of receipt) of notices of withdrawal, and such decisions shall be final and
binding on all  parties.  Neither the Company nor any other person is or will be
obligated to give any notice of any defects or  irregularities  in any notice of
withdrawal,  and no such person will incur any liability for failure to give any
such  notice.  Any  Shares  properly  withdrawn

                                       4
<PAGE>
will  thereafter  be deemed not tendered  for  purposes of the Offer.  Withdrawn
Shares may, however, be retendered before the Expiration Time by again following
any of the procedures described in Section 3.

5. PURCHASE OF SHARES AND PAYMENT.

     The Company will  purchase up to 1,000,000  Shares  (subject to decrease as
provided in Section 1 and Section 15)  properly  tendered  and not  withdrawn as
permitted in Section 4, as soon as practicable after the Expiration Time.

     The  Company  will  pay for  Shares  purchased  pursuant  to the  Offer  by
transmitting payment of the aggregate of $2.90 per Share either to the tendering
shareholders  or  in  accordance  with  their  instructions.  In  the  event  of
proration,  the Company will  determine the  proration  factor and pay for those
tendered Shares accepted for payment as soon as practicable after the Expiration
Time.  However,  the Company  does not expect to be able to  announce  the final
results of any such proration until  approximately seven AMEX trading days after
the Expiration Time.  Certificates for all Shares not purchased will be returned
as  soon as  practicable  after  the  Expiration  Time  without  expense  to the
tendering  shareholder.  Under no circumstances will the Company pay interest on
the amount to be paid for tendered Shares.

     The  Company  will pay all stock  transfer  taxes,  if any,  payable on the
transfer to it of Shares purchased pursuant to the Offer; provided,  however, if
payment  for  tendered  Shares  is to be  made  to any  person  other  than  the
registered  owner,  or  (in  the  circumstances   permitted  by  the  Offer)  if
unpurchased Shares are to be registered in the name of any person other than the
registered owner, or if tendered  certificates are registered in the name of any
person other than the registered  owner signing the Letter of  Transmittal,  the
amount of all stock transfer  taxes,  if any (whether  imposed on the registered
owner or such other  person),  payable on account of the transfer to such person
will be deducted  from the  payment  for  tendered  Shares  unless  satisfactory
evidence of the payment of such taxes or exemption  therefrom is submitted.  See
Instruction 7 of the Letter of Transmittal.

     ANY TENDERING  SHAREHOLDER  OR OTHER PAYEE WHO FAILS TO COMPLETE  FULLY AND
SIGN THE SUBSTITUTE  FORM W-9 INCLUDED IN THE LETTER OF TRANSMITTAL  (OR, IN THE
CASE  OF  A  FOREIGN  INDIVIDUAL,  FORM  W-8  OBTAINABLE  FROM  THE  INFORMATION
AGENT/DEPOSITARY)  MAY BE SUBJECT TO REQUIRED  FEDERAL INCOME TAX WITHHOLDING OF
31% OF THE GROSS  PROCEEDS PAID TO SUCH  SHAREHOLDER  OR OTHER PAYEE PURSUANT TO
THE OFFER. SEE SECTION 3.

6. CERTAIN CONDITIONS OF THE OFFER.

     Notwithstanding  any other provision of the Offer, the Company shall not be
required to accept for payment or to purchase or to pay for any Shares  tendered
and may terminate or amend the Offer or may postpone the  acceptance for payment
of, the purchase of and the payment for, Shares  tendered,  if at any time on or
after May 12, 1999 and at or before the time of purchase of such Shares,  any of
the following  events shall have occurred (or shall have been  determined by the
Company to have occurred) which, in the Company's sole judgment in any such case
and regardless of the circumstances  (including any action or omission to act by
the  Company),  makes it  inadvisable  to  proceed  with the  Offer or with such
purchase or payment:

          (a) there  shall have been  threatened,  instituted,  or  pending  any
     action or proceeding by any government, or by any governmental,  regulatory
     or administrative agency,  authority,  or tribunal, or by any other person,
     domestic, or foreign, which:

               (1) challenges the making of the Offer, the acquisition of Shares
          pursuant  to the  Offer,  or  otherwise  relates  in any manner to the
          Offer; or

               (2) in the Company's sole judgment,  could materially  affect the
          business,  condition  (financial  or other),  income,  operations,  or
          prospects of the Company and its  subsidiaries,  taken as a whole,  or
          otherwise could materially  impair in any way the contemplated  future
          conduct of the business of the Company or any of its subsidiaries,  or
          materially impair the Offer's contemplated benefits to the Company; or

          (b) there shall have been any  statute,  rule,  regulation,  judgment,
     order, or injunction threatened,  proposed, sought,  promulgated,  enacted,
     entered, amended,  enforced, or deemed to be applicable to the Offer or the
     Company or any of its subsidiaries,  which, in the Company's sole judgment,
     would or might directly or indirectly:

                                       5
<PAGE>
               (1) make the  acceptance  for payment of, or payment for, some or
          all  of  the  Shares   illegal  or  otherwise   restrict  or  prohibit
          consummation of the Offer;

               (2) delay or restrict the ability of the  Company,  or render the
          Company  unable,  to accept for  payment or pay for some or all of the
          Shares;

               (3) materially  impair the contemplated  benefits of the Offer to
          the Company or impose new or  additional  obligations  or costs on the
          Company; or

               (4)  materially  affect the  business,  condition  (financial  or
          other),  income,  operations,  or  prospects  of the  Company  and its
          subsidiaries,  taken as a whole, or otherwise materially impair in any
          way the contemplated  future conduct of the business of the Company or
          any of its subsidiaries; or

         (c) there shall have occurred:

               (1) the  declaration  of any banking  moratorium or suspension of
          payments in respect of banks in the United States;

               (2) any general suspension of trading in, or limitation on prices
          for,  securities on any United States national  securities exchange or
          in the over-the-counter market;

               (3) the  commencement of a war, armed  hostilities,  or any other
          national or international  crisis directly or indirectly involving the
          United States;

               (4)  any   limitation   (whether   or  not   mandatory)   by  any
          governmental, regulatory, or administrative agency or authority on, or
          any event which,  in the Company's  sole judgment,  might affect,  the
          extension  of credit  by banks or other  lending  institutions  in the
          United States;

               (5) any significant decrease in the market price of the Shares or
          in the  general  level of market  prices of equity  securities  in the
          United  States or  abroad,  or any  change in the  general  political,
          market,  economic,  or financial  conditions  in the United  States or
          abroad  that  could have a material  adverse  effect on the  Company's
          business, operations or prospects or on the trading in the Shares; or

               (6) in the case of any of the  foregoing  existing at the time of
          the  commencement  of the Offer,  in the Company's  sole  judgment,  a
          material acceleration or worsening thereof; or

          (d) any change shall occur or be threatened in the business, condition
     (financial  or other),  income,  operations,  Share  ownership  (other than
     through the Offer), or prospects of the Company and its subsidiaries, taken
     as a whole, which, in the Company's sole judgment, is or may be material to
     the Company; or

          (e) a tender or  exchange  offer for any or all of the  Shares  (other
     than the Offer),  or any merger,  business  combination,  or other  similar
     transaction  with or involving  the Company or any  subsidiary,  shall have
     been proposed, announced or made by any person.

     The  foregoing  conditions  are for the  Company's  sole benefit and may be
asserted by the Company regardless of the circumstances  giving rise to any such
condition  (including any action or inaction by the Company) or may be waived by
the Company in whole or in part.  The Company's  failure at any time to exercise
any of the  foregoing  rights shall not be deemed a waiver of any such right and
each such right  shall be deemed an ongoing  right  which may be asserted at any
time and from time to time.

     The Company's determination concerning the events described in this Section
6 shall be final and conclusive, and shall be binding on all parties.

                                       6
<PAGE>
7. PRICE RANGE OF SHARES.

     The  Shares  are traded  principally  on AMEX  under the symbol  "FAJ." The
following  table sets forth for the periods  indicated  the high and low closing
per Share sale prices on AMEX as reported in published financial sources and the
cash dividends paid, or to be paid, per Share in each such fiscal quarter:

<TABLE>
<CAPTION>

Fiscal Year                                              HIGH       LOW     DIVIDENDS
                                                       --------   -------   ---------
<S>                                                    <C>        <C>         <C>
1997
     First Quarter (ended September 30, 1996) ........ $ 3.2500   $2.5625     $.0375
     Second Quarter (ended December 31, 1996) ........ $ 3.8750   $3.0000     $.0375
     Third Quarter (ended March 31, 1997) ............ $ 3.6250   $2.9375     $.0375
     Fourth Quarter (ended June 30, 1997) ............ $ 3.5625   $2.6250     $.0375

1998
     First Quarter (ended September 30, 1997) ........ $ 2.8125   $2.1250     $.0375
     Second Quarter (ended December 31, 1997) ........ $ 3.5000   $2.3750     $.0375
     Third Quarter (ended March 31, 1998) ............ $ 3.3125   $2.5000     $.0375
     Fourth Quarter (ended June 30, 199) ............. $ 3.2500   $2.3750     $.0375

1999
     First Quarter (ended September 30, 1998) ........ $ 3.3750   $2.3750     $.0375
     Second Quarter (ended December 31, 1998) ........ $ 2.5625   $2.0000     $.0000
     Third Quarter (ended March 31, 1999) ............ $ 2.7500   $2.3750     $.0000
</TABLE>

     The record date for the Distribution shall be declared during the
Fourth Quarter of the Company's  1999 fiscal year (prior to June 30, 1999).  The
Company  announced its intention to make the Offer after the close of trading on
November 25, 1998. The closing sales price per Share as reported on AMEX on that
day was $2.44.  On May 4, 1999, the closing sales price per Share as reported on
AMEX on that day was $2.75.  The Company urges  shareholders  to obtain  current
quotations of the market price of the Shares.

8. BACKGROUND AND PURPOSE OF THE OFFER.

     The Company is making the Offer in  connection  with the  Transaction.  See
"Introduction."  The  background,  purpose,  and  terms of the  Transaction  are
described  in the Proxy  Statement  for the  Company's  1999  Annual  Meeting of
Shareholders,  which was mailed to the Company's  shareholders on or about March
24, 1999.  The Company's  shareholders  approved the  Transaction  at the Annual
Meeting of Shareholders on April 29, 1999.

     Pursuant to the Stock Purchase  Agreement,  UFAC purchased the  Convertible
Shares at a purchase price of $1.30 per share on April 30, 1999. The Convertible
Shares have full voting  rights,  vote with the Shares as a single class and are
convertible  into  Shares on a  one-for-one  basis after the record date for the
Distribution and  automatically  convert on June 30, 1999 if not converted prior
thereto.  UFAC owns  approximately to 53.3% of the Company's voting stock (52.2%
on a fully diluted basis),  and upon  conversion of the Convertible  Shares will
own  approximately  59.3% of the Shares on a fully  diluted  basis (if 1,000,000
Shares are purchased in the Offer).

     As part of the Transaction, the Company plans to a make a special, one time
Distribution in the amount of $1.60 per Share to  shareholders  whose Shares are
not  purchased  by the Company in the Offer and who continue to hold such Shares
on the record date for the Distribution.  UFAC will not participate in the Offer
or receive the Distribution.

     SHAREHOLDERS  WHOSE  SHARES ARE  PURCHASED  PURSUANT  TO THE OFFER WILL NOT
RECEIVE THE DISTRIBUTION ON SUCH SHARES.

     The size of the  Company's  Board of  Directors  was  increased  to fifteen
members on April 30, 1999. A majority of the Board of Directors are designees of
UFAC. Pursuant to the Stock Purchase Agreement, UFAC has the right to nominate a
majority of the Board as long as it  continues  to hold a majority of the voting
power of the Company.  William J. Rocke, the Company's Chief Executive  Officer,
and Jean E. Ryberg, the Company's  President,  have agreed to resign as officers
of the Company on June 30, 1999.  At that time,  the Board will name a new Chief
Executive  Officer and  President of the Company.  Mr. Rocke and Ms. Ryberg will
remain on the Board  until  such time as their  respective  successors  are duly
elected and qualified.

                                       7
<PAGE>
     Dividends may be declared from time to time in the  discretion of the Board
of Directors.  Since  September 30, 1998, no quarterly  cash dividends have been
declared  pending  payment of the  Distribution.  There can be no assurance that
dividends  will  thereafter be resumed.  If the Company  requires the capital to
fund operations or identifies alternative uses for capital (such as new business
or  investment  opportunities),  earnings  may be  retained  or applied for such
purposes rather than distributed as dividends.

     The  purpose of the Offer is to allow  shareholders  who want to  liquidate
their investment in whole or in part in the Company to sell some or all of their
Shares.  The  Company  is  providing  shareholders  with  liquidity  that is not
currently  present in the  secondary  market  that  exists for the  Shares.  The
average  daily volume on the AMEX of the  Company's  Shares  during the past six
months has been approximately 174 Shares.  The Offer provides  shareholders with
the opportunity to sell Shares in quantities larger than the existing market has
indicated  it has  capacity to absorb  without  eroding per Share price  levels.
Furthermore,  the Company believes that the purchase of Shares through the Offer
at this time is  consistent  with the  Company's  long-term  goal of  increasing
shareholder value. Shareholders whose Shares are not purchased in the Offer will
obtain a proportionate  increase in their  ownership  interest in the Company if
the Offer is completed and thus in the Company's future earnings and assets. For
shareholders  who sell at a gain,  the  repurchase  may result in more favorable
capital gain tax treatment than would be the case with a special distribution of
the same aggregate amount. See Section 14.

     Any  shareholder  owning less than 100 Shares  whose  Shares are  purchased
pursuant to the Offer not only will avoid the payment of  brokerage  commissions
on such  transaction,  but also will  avoid  any  applicable  Odd Lot  discounts
payable on sales of Odd Lots on AMEX.

     NEITHER THE COMPANY NOR ITS BOARD OF DIRECTORS MAKES ANY  RECOMMENDATION TO
ANY  SHAREHOLDER AS TO WHETHER TO TENDER OR REFRAIN FROM TENDERING ANY OR ALL OF
SUCH  SHAREHOLDER'S  SHARES AND HAS NOT  AUTHORIZED  ANY PERSON TO MAKE ANY SUCH
RECOMMENDATION.  SHAREHOLDERS ARE URGED TO EVALUATE CAREFULLY ALL INFORMATION IN
THE OFFER,  CONSULT  THEIR OWN  INVESTMENT  AND TAX  ADVISORS AND MAKE THEIR OWN
DECISIONS WHETHER TO TENDER SHARES AND, IF SO, HOW MANY SHARES TO TENDER.

     Although the Company has no current plans to acquire additional Shares, the
Company may from time to time in the future  purchase  additional  Shares on the
open market, in private transactions, through tender offers or otherwise. Shares
that the Company  acquires  pursuant to the Offer will be deemed treasury stock.
No current plan exists to make any material change in the business or operations
of the Company.

9. INTEREST OF DIRECTORS AND EXECUTIVE OFFICERS; TRANSACTIONS AND ARRANGEMENTS
   CONCERNING THE SHARES.

     As of May 4, 1999, UFAC owned  approximately  53.3% of the Company's voting
stock.  After the  Offer,  UFAC will own  approximately  59.3% of the  Company's
voting stock (if 1,000,000 Shares are purchased in the Offer), and the Company's
directors and executive  officers as a group will  beneficially own an aggregate
of 1,709,462 Shares  (approximately  35.6%) of the outstanding Shares (including
194,782 Shares which may be acquired by exercise of options  exercisable  within
60 days).  The Company  has been  advised  that no  directors  and no  executive
officers of the Company  intend to tender any Shares  pursuant to the Offer.  If
the Company purchases 1,000,000 Shares (or 21.7% of the Shares outstanding as of
May 4, 1999)  pursuant to the Offer,  then after such  purchase and assuming the
conversion  of the  Convertible  Shares,  the Company's  executive  officers and
directors  as  a  group  would  beneficially  own  approximately  18.9%  of  the
outstanding  Shares (including  194,782 Shares which may be acquired by exercise
of options exercisable within 60 days).

     The Company and UFAC have entered into a Service  Agreement  (the  "Service
Agreement")  pursuant  to which  UFAC will  provide  the  Company  with  certain
advisory  and  support  services  related  to  franchise  operations,  strategic
planning, sales and marketing,  technology, human resources support, accounting,
and  reporting,  and the Company will pay UFAC service fees of $25,000 per month
plus expenses under such Services Agreement.  Except for the purchase by UFAC of
the Convertible Shares pursuant to the Stock Purchase Agreement,  based upon the
Company's records and upon information provided to the Company by its directors,
executive  officers  and  affiliates,   neither  the  Company  nor  any  of  its
subsidiaries nor, to the Company's  knowledge,  any of the directors,  executive
officers  or  affiliates  of  the  Company,  nor  any  associates  of any of the
foregoing,  has effected any  transactions  in the Shares during the 40 business
days prior to the date  hereof,  except for a purchase  of 400 Shares in an open
market brokerage  transaction at a price of $2.625 per Share by Louis T. Mastos,
a member of the Company's Board of Directors.

     Except as set forth in this Offer to Purchase,  neither the Company nor, to
the  best  of the  Company's  knowledge,  any of its  affiliates,  directors  or
executive  officers,  or any of  the  executive  officers  or  directors  of its
subsidiaries,  is  a  party  to  any

                                       8
<PAGE>
contract,  arrangement,  understanding  or  relationship  with any other  person
relating, directly or indirectly, to the Offer with respect to any securities of
the  Company  (including,  but  not  limited  to,  any  contract,   arrangement,
understanding or relationship  concerning the transfer or the voting of any such
securities,  joint  ventures,  loan  or  option  arrangements,  puts  or  calls,
guaranties of loans,  guaranties  against loss, or the giving or  withholding of
proxies, consents, or authorizations).

10. SOURCE AND AMOUNT OF FUNDS.

     Assuming  1,000,000 Shares are tendered in the Offer, the Company's maximum
aggregate cost, including all fees and expenses applicable to the Offer, will be
approximately $2,950,000. All funds so required were obtained from the Company's
sale of the Convertible Shares pursuant to the Stock Purchase Agreement.

11. CERTAIN INFORMATION ABOUT THE COMPANY.

     Readers are also  encouraged to refer to the  Company's  most recent annual
report  on Form  10-K and the most  recent  quarterly  report on Form 10-Q for a
further  discussion  of the Company's  business and the risks and  opportunities
attendant thereto.

     SUMMARY  HISTORICAL  FINANCIAL  INFORMATION.  The following  table presents
certain summary  consolidated  historical financial  information  concerning the
Company and its subsidiaries.  The historical  financial  information at and for
the years ended June 30, 1998 and 1997 has been  summarized  from the  Company's
audited  consolidated  financial  statements  included in the  Company's  Annual
Report on Form 10-K for the year ended June 30, 1998. The  historical  financial
information  at and for the six months ended December 31, 1998 and 1997 has been
summarized from the Company's audited consolidated financial statements included
in the Company's Quarterly Report on Form 10-Q for the six months ended June 30,
1998. The following summary historical  financial  information should be read in
conjunction with, and is qualified in its entirety by reference to, such audited
and unaudited consolidated financial statements and their related notes.


                                 SUMMARY HISTORICAL FINANCIAL INFORMATION

<TABLE>
<CAPTION>
                                  YEAR ENDED JUNE 30        SIX MONTHS ENDED DECEMBER 31
                                -----------------------     ----------------------------
                                   1998         1997              1998          1997
                                ----------   ----------       ----------    ----------
<S>                             <C>          <C>              <C>           <C>       
INCOME STATEMENT DATA
  Operating revenue             $5,825,348   $6,164,603       $3,157,482    $2,894,950
  Net income                       612,475      979,198          435,415       493,033
  Basic earnings per share            0.13         0.21             0.09          0.11
  Diluted earnings per share          0.13         0.21             0.09          0.11
  Weighted average number of
    shares used in per share
    data:        Basic           4,605,358    4,607,709        4,605,358     4,605,358
                 Diluted         4,612,674    4,631,898        4,607,261     4,616,702


BALANCE SHEET DATA
  Working capital               $3,214,490   $3,261,953       $3,544,440    $3,482,664
  Total assets                   7,800,700    7,912,139        7,284,144     7,647,016

  Current liabilities            1,343,506    1,314,484          569,029       969,417

  Long-term debt                     4,953       33,462               --        19,465

  Stockholders' equity           6,452,242    6,564,193        6,715,115     6,658,134
  Book value per share                1.40         1.43             1.46          1.45
  Total shares outstanding       4,605,358    4,605,358        4,605,358     4,605,358
</TABLE>
                                       9
<PAGE>
     PRO FORMA  SUMMARY  FINANCIAL  INFORMATION.  The following  table  presents
certain  unaudited pro forma summary  financial  information based on historical
information which has been adjusted:

          (a) for the  repurchase  of  1,000,000  Shares at a price of $2.90 per
Share and

          (b) as if the  transaction had taken place (i) at the beginning of the
periods  presented for income statement items and (ii) at the end of the periods
presented for balance sheet items but, in each case, such  information  does not
purport to be indicative of the results which would  actually have been achieved
if the Offer had been  completed  as of the  periods  indicated  or which may be
achieved in the future.

          The tables also assume:

          (a) UFAC purchased 5,258,513 Convertible Shares for $6,836,067.

          (b) The Company will issue  5,258,513  Shares upon  conversion  of the
Convertible Shares.

          (c)  UFAC's   Convertible   Shares  will  not  be  eligible   for  the
Distribution.

          (d) The   Distribution  of  $1.60  per  Share  on  3,605,358  Shares
outstanding  after the Offer records a cash  overdraft of (i) $1,188,083 for the
balance  sheet data of December 31, 1998 and (ii) $903,142 for the balance sheet
data of June 30, 1998, to be funded by the sale of  investments  held as current
assets.

         (e) Dilutive  stock options  remain equal to those on the historic date
of the financial information presented.

         The  pro  forma  summary  financial   information  should  be  read  in
conjunction  with the audited and  unaudited  financial  statements  and related
notes set forth in the Company's  Form 10-K for the year ended June 30, 1998 and
Form 10-Q for the six months ended December 31, 1998.

                       FRONTIER ADJUSTERS OF AMERICA, INC.
                     PRO FORMA SUMMARY FINANCIAL INFORMATION
                                   (UNAUDITED)
<TABLE>
<CAPTION>
                                          Year Ended                 Six Months Ended
                                        June 30, 1998                December 31, 1998
                                   -------------------------     -------------------------
                                     Actual       Pro Forma        Actual       Pro Forma
                                     ------       ---------        ------       ---------
<S>                                <C>            <C>            <C>            <C>       
INCOME STATEMENT DATA
  Operating revenue                $5,825,348     $5,825,358     $3,157,482     $3,157,482
  Net Income                          612,475        612,475        435,415        435,415

BALANCE SHEET DATA
  Working Capital                   3,214,490      1,381,983      3,544,440      1,711,934
  Total Assets                      7,800,700      6,871,336      7,284,144      6,639,721
  Current liabilities               1,343,506      2,246,648        569,029      1,757,112
  Long-term debt                        4,953          4,953             --             --
  Stockholders Equity               6,452,242      4,619,735      6,715,115      4,882,609

PER SHARE DATA
  Weighted average  number of
    shares used in per
    share data
    Basic                           4,605,358      8,863,871      4,605,358      8,863,871
    Diluted                         4,612,674      8,871,187      4,607,261      8,865,774
    Basic earnings per share       $     0.13     $     0.07     $     0.09     $     0.05
    Diluted earnings per share           0.13           0.07           0.09           0.05
    Book value per share                 1.40           0.52           1.46           0.55
</TABLE>
                                       10
<PAGE>
12. EFFECTS OF THE OFFER ON THE MARKET FOR SHARES; REGISTRATION UNDER THE
    EXCHANGE ACT.

     The  Company's  purchase  of Shares  pursuant  to the Offer will reduce the
number of Shares that might otherwise trade publicly and is likely to reduce the
number of  shareholders.  Nonetheless,  the Company  anticipates that there will
still be a sufficient number of Shares outstanding and publicly traded following
the Offer to ensure a  continued  trading  market  in the  Shares.  Based on the
published  guidelines of AMEX, the Company  believes that its purchase of Shares
pursuant to the Offer will not cause its  remaining  Shares to be delisted  from
that exchange.

     The Shares are registered  under the Exchange Act. The Company is required,
among other things,  to furnish certain  information to its shareholders and the
Securities  and  Exchange  Commission  (the  "Commission")  and comply  with the
Commission's   proxy  rules  in  connection   with  meetings  of  the  Company's
shareholders. The Company has no present intention to apply to the Commission to
deregister  the Shares  under the  Exchange  Act and intends to continue to file
periodic reports thereunder.

13. CERTAIN LEGAL MATTERS; REGULATORY AND FOREIGN APPROVALS.

     The  Company  is not aware of any  license  or  regulatory  permit  that is
material to its business that might be adversely  affected by its acquisition of
Shares as  contemplated  in the Offer or of any  approval or other action by any
government or governmental,  administrative  or regulatory  authority or agency,
domestic or foreign,  that would be required for the  Company's  acquisition  or
ownership of Shares as  contemplated  by the Offer.  Should any such approval or
other action be required,  the Company currently  contemplates that it will seek
such  approval  or other  action.  The  Company  cannot  predict  whether it may
determine that it is required to delay the acceptance for payment of, or payment
for,  Shares  tendered  pursuant  to the Offer  pending  the outcome of any such
matter.  There can be no assurance  that any such approval or other  action,  if
needed,  would be obtained or would be obtained without substantial  conditions,
or that the failure to obtain any such approval or other action might not result
in adverse  consequences to the Company's  business.  The Company's  obligations
under the Offer to accept for  payment and pay for Shares are subject to certain
conditions. See Section 6.

14. CERTAIN U.S. FEDERAL INCOME TAX CONSEQUENCES.

     The  following  summary is a discussion of material  consequences  for U.S.
federal income tax purposes of a redemption of Shares pursuant to the Offer.

     This  summary  does not  purport to cover all  aspects  of  federal  income
taxation that may be relevant to shareholders. In addition, certain shareholders
(including   insurance   companies,    tax-exempt    organizations,    financial
institutions,  foreign  persons,  broker  dealers,  and  shareholders  who  have
acquired their Shares upon the exercise of options or otherwise as compensation)
may be subject to special rules not discussed below.

     This summary is based on laws,  regulations,  rulings and  decisions now in
effect,  all of which are  subject  to  change.  For  example,  after the Offer,
Congress may change the tax rates that apply to gains realized in the Offer.

     No rulings as to any of the matters  discussed  in this  summary  have been
requested or received from the Internal  Revenue  Service (the  "Service").  The
consequences  to  any  particular  shareholder  may  differ  depending  on  that
shareholder's own circumstances.  Furthermore, this summary does not discuss any
aspects of state, local, foreign or other tax laws. Each shareholder is urged to
consult and rely on such  shareholder's  own tax adviser with respect to the tax
consequences  to such  shareholder  of selling  Shares  pursuant to the Offer or
receiving the Distribution.

     SALE OF SHARES PURSUANT TO OFFER. A  shareholder's  sale of Shares for cash
pursuant  to the Offer  will be a taxable  transaction  for  federal  income tax
purposes.  The amount and characterization of income recognized by a shareholder
in connection with a sale of Shares pursuant to the Offer will depend on whether
the sale is treated as a "dividend" or as an "exchange" for tax purposes. All or
a portion of the amount  received by a shareholder  who sells Shares pursuant to
the Offer may be treated as a dividend.  The amount received that is not treated
as a dividend  will be treated  as  received  in  exchange  for the Shares  sold
pursuant  to the Offer.  The  determination  of how much of the amount  received
represents  a dividend  and how much  represents  exchange  proceeds  depends on
whether  (a) the  shareholders  have a legally  enforceable  right to  receive a
dividend and instead receive an amount in redemption of their Shares (see "Legal
Right to Dividend"),  and (b) the application of the stock  redemption  rules of
Section 302 of the Internal  Revenue Code of 1986,  as amended (the "Code") (see
"Application of Section 302").

                                       11
<PAGE>
     LEGAL RIGHT TO DIVIDEND. Judicial authorities have held and the Service has
ruled that if a shareholder has a legally  enforceable  right to a dividend and,
in effect,  foregoes this  dividend by selling  shares to the  corporation,  the
portion of the sale  proceeds  that is equal to the  foregone  dividend  will be
taxed as a dividend.  In this case, the Stock Purchase  Agreement  provides that
the  Company  shall  declare and pay a  distribution  in the amount of $1.60 per
Share on each Share not  tendered in the Offer or not accepted by the Company if
tendered in the Offer,  within 60 days after the final  expiration of the Offer.
The obligation of the Company to declare and pay this  distribution  only arises
under the Stock  Purchase  Agreement,  which is between  the  Company  and UFAC.
Shareholders are not parties to the Stock Purchase Agreement,  and therefore are
not  likely to have any  legally  enforceable  rights  under the Stock  Purchase
Agreement,  including  the right to force the  Company to  declare  and pay this
distribution.  If no such legal right exists, shareholders that accept the Offer
may not be required  to  recognize  a portion of the amount  received  for their
Shares as a dividend.

     Nevertheless,  the Service may successfully contend that the Stock Purchase
Agreement  effectively assures that a shareholder will receive a distribution of
$1.60  per Share and that  $1.60 of the  amount  received  by a  shareholder  in
exchange for each Share pursuant to the Offer must be treated as a dividend. Due
to the lack of authority directly on point, the Company can provide no assurance
with respect to this matter.

     If the shareholders are regarded as having a legally  enforceable  right to
the  distribution  prior to the  Offer,  at least  $1.60 per Share of the amount
received  pursuant to the Offer would be treated as a dividend and the $1.30 per
Share balance of the amount received would be treated as a dividend or an amount
received in exchange for the Shares depending on the application of Code Section
302  to  a  shareholder's  specific  circumstances  as  discussed  below.  If  a
shareholder  who sells Shares  pursuant to the Offer is not regarded as having a
legally enforceable right to the $1.60 per Share distribution,  the entire $2.90
per Share amount  received upon sale of the Shares pursuant to the Offer will be
treated as a dividend or an amount received in exchange for the Shares depending
on the application of Code Section 302 to a shareholder's specific circumstances
as discussed below.

     APPLICATION OF SECTION 302.

     EXCHANGE TREATMENT. If the redemption qualifies as an exchange under any of
the  provisions  of Code Section  302(b),  except as described  above,  the cash
received  pursuant  to the Offer  will be  treated  as a  distribution  from the
Company in  exchange  for the  Shares  sold.  That  treatment  will  result in a
shareholder  recognizing  gain or loss equal to the  difference  between (a) the
amount treated as received in exchange for the Shares  pursuant to the Offer and
(b) the shareholder's adjusted tax basis in the Shares surrendered. Assuming the
Shares are held as a capital asset, such recognized gain or loss will be capital
gain or loss.  If the Shares that are sold were held longer than one year,  such
capital gain or loss will be long-term.

     Notwithstanding  the  foregoing,  the rules on  "collapsible  corporations"
might, if they applied, cause a shareholder's gain to be ordinary income (rather
than long-term capital gain).  Because of its long operating history, the nature
of its assets and other factors,  the Company  believes it is not a "collapsible
corporation."

     Net  capital  gain,  the  excess  of net  long-term  capital  gain over net
short-term  capital  loss,  realized  by  individuals,  estates  and  trusts  is
currently taxed at a maximum federal income tax rate of 20%.  Short-term capital
gains of  individuals,  estates and trusts are taxed at ordinary  income  rates,
currently up to a maximum federal income tax rate of 39.6% (although,  income at
certain levels may be subject to a higher effective rate due to the phase-out of
personal  exemptions  and  certain  itemized   deductions).   Capital  gains  of
corporations  are taxed at the federal income tax rates  applicable to corporate
ordinary  income,  a maximum of 35%  (although  income at certain  levels may be
subject to a higher  effective  rate due to  phase-out  of the 15%,  25% and 34%
brackets). Each of the foregoing rates is subject to change, and any such change
could apply retroactively to transactions effected pursuant to the Offer.

     DIVIDEND  TREATMENT.  If none of the conditions of exchange treatment under
Code  Section  302(b) are  satisfied,  a  shareholder  will be treated as having
received a dividend  taxable as ordinary income in an amount equal to the entire
amount of cash received by the shareholder  pursuant to the Offer, to the extent
the Company has  accumulated  or current  "earnings  and  profits."  The Company
believes  that no  shareholder's  dividend  income  will be limited by a lack of
earnings and profits.

     Each  shareholder  should  consult  with such  shareholder's  personal  tax
adviser  to  determine  whether  that  shareholder  will  qualify  for  exchange
treatment  under  Code  Section  302(b).  In the  event  that the sale of Shares
pursuant to the Offer is treated as a dividend distribution to a shareholder for
federal income tax purposes, such shareholder's tax basis in the Shares actually
redeemed will be added to the tax basis of such  shareholder's  remaining Shares
in the Company.  In the event that a shareholder  actually owns no Shares in the
Company after the Offer is completed but the transaction is nevertheless treated
as a dividend  distribution because such shareholder  constructively owns Shares
(see  below),  such  shareholder's  tax  basis  should

                                       12
<PAGE>
be added to Shares in the Company owned by related  persons that was  considered
constructively  owned by such shareholder.  Ordinary income is generally taxable
to individuals up to a maximum federal income tax rate of 39.6% (although income
at certain levels may be subject to a higher effective rate due to the phase-out
of personal exemptions and certain itemized deductions) and to corporations at a
maximum federal income tax rate of 35% (although income at certain levels may be
subject to a higher  effective  rate due to  phase-out  of the 15%,  25% and 34%
brackets).  Each of the foregoing  tax rates is subject to change,  and any such
change could apply  retroactively  to include the sale of Shares pursuant to the
Offer. As discussed below, a corporate  shareholder that is treated as receiving
a dividend may be allowed a  dividends-received  deduction and may be subject to
the rules for "extraordinary dividends."


     CONSTRUCTIVE  OWNERSHIP OF STOCK.  In  determining  whether the  provisions
under Code Section 302(b), as described below, are satisfied, a shareholder must
take into account not only Shares actually owned by such  shareholder,  but also
Shares that are  constructively  owned  within the meaning of Code  Section 318.
Under Code Section 318, a shareholder  may  constructively  own Shares  actually
owned, and in some cases  constructively  owned, by certain related  individuals
and certain entities in which the shareholder or a related  individual or entity
has an interest. Moreover, a shareholder may constructively own Shares that such
shareholder,  or a related  individual  or  entity,  has the right to acquire by
exercise  of an  option or  warrant.  The rules of  constructive  ownership  are
complex  and must be applied to a  particular  shareholder's  situation  by such
shareholder's personal tax adviser.


     ALTERNATIVE  CONDITIONS  FOR SECTION  302  EXCHANGE  TREATMENT.  Under Code
Section  302(b),  a  redemption  will  be  taxed  as an  exchange,  and not as a
dividend,  if it (a)  results in a  "complete  redemption"  of all of the Shares
owned by a shareholder, (b) is "substantially  disproportionate" with respect to
a shareholder, or (c) is "not essentially equivalent to a dividend" with respect
to  a  shareholder.  Each  shareholder  should  be  aware  that,  under  certain
circumstances,  sales,  purchases  or transfers of Shares in the market or to or
from other  parties  contemporaneously  with sales  pursuant to the Offer may be
taken into account in determining whether the tests under clause (a), (b) or (c)
above are  satisfied.  Furthermore,  the Company  believes that in the event the
Offer is oversubscribed,  resulting in a proration,  it is likely that less than
all the Shares  tendered by a  shareholder  will be  purchased  by the  Company.
Proration may affect whether a sale by a shareholder will satisfy the provisions
described in clause (a), (b) or (c) above.


     The following is a brief  description of the three major provisions of Code
Section 302(b):


               A  COMPLETE  REDEMPTION  OF  INTEREST.  The  receipt of cash by a
shareholder  will result in a "complete  redemption"  of all the Shares owned by
the shareholder  within the meaning of Code Section  302(b)(3) if either (i) all
the  Shares  actually  and  constructively  owned  by the  shareholder  are sold
pursuant to the Offer or (ii) all the Shares  actually owned by the  shareholder
are sold pursuant to the Offer,  the only Shares the shareholder  constructively
owns  are  actually  owned  by  such  shareholder's   family  members,  and  the
shareholder  is  eligible  to waive and  effectively  waives,  under  procedures
described in Code Section 302(c), such constructive ownership.


               A SUBSTANTIALLY  DISPROPORTIONATE REDEMPTION. The receipt of cash
by a shareholder will be "substantially  disproportionate"  with respect to such
shareholder  within the meaning of Code Section  302(b)(2) if the  percentage of
the total  outstanding  voting stock of the Company actually and  constructively
owned by the  shareholder  immediately  following the sale of Shares pursuant to
the Offer is less than 80% of the  percentage  of the total  outstanding  voting
stock of the  Company  actually  and  constructively  owned by such  shareholder
immediately before such sale.


               NOT  ESSENTIALLY  EQUIVALENT  TO A DIVIDEND.  Even if a sale by a
shareholder   fails  to  meet  the  "complete   redemption"  or   "substantially
disproportionate"   tests,  a  shareholder  may   nevertheless   meet  the  "not
essentially  equivalent to a dividend"  test.  Whether a specific  redemption is
"not   essentially   equivalent  to  a  dividend"   depends  on  the  individual
shareholder's facts and circumstances.  In any event, the redemption must result
in a "meaningful  reduction" of the shareholder's  proportionate interest in the
Company.  The Service has indicated in a published ruling that, in the case of a
minority  shareholder  in a  publicly  held  corporation  whose  relative  stock
investment  in the  corporation  was minimal and who  exercised  no control over
corporate  affairs,  a small reduction in the percentage  ownership  interest of
such  shareholder  in  such  corporation   (from  .0001118%  to  .0001081%)  was
sufficient to constitute a "meaningful reduction."  Shareholders seeking to rely
on this test should consult their own tax advisers as to the application of this
particular standard to their own situations.


     DISTRIBUTION.  After  acquisition  of Shares  pursuant  to the  Offer,  the
Company plans to make the Distribution of cash to each remaining  shareholder in
the amount of $1.60 per Share.


     The DISTRIBUTION will be treated as a dividend, taxable as ordinary income,
to the  extent of the  Company's  accumulated  earnings  and  profits  as of the
beginning of the current fiscal year and its "current"  earnings and profits for
the

                                       13
<PAGE>
entire current fiscal year.  Assuming that the Company  acquires one million
Shares in  accordance  with the terms of the Offer and the  amount  paid for the
tendered  Shares is treated as paid in  exchange  for Shares  (rather  than as a
dividend in whole or in part), the Company expects that dividend income will not
be limited by lack of earnings and profits.

         SPECIAL  RULES FOR CORPORATE  SHAREHOLDERS.  Upon receipt of a dividend
from the Company, a corporate  shareholder who owns less than 20% of the Company
generally is eligible  for a dividends  received  deduction  equal to 70% of the
amount of the distribution,  subject to applicable limitations,  including those
related to  "debt-financed  portfolio  stock" under Code Section 246A and to the
holding period requirements of Code Section 246.

         In addition,  any amount  received by a corporate  shareholder  that is
treated as a dividend may constitute an "extraordinary  dividend" subject to the
provisions  of Section  1059 of the Code.  Generally,  Section  1059  requires a
corporate  shareholder  to reduce the tax basis of its stock in a corporation by
the portion of the dividend eligible for the dividends  received  deduction and,
if such portion exceeds the  shareholder's  adjusted tax basis for the stock, to
treat  any such  excess  as gain from the sale of the stock in the year in which
the  extraordinary  dividend  is  received.  The term  "extraordinary  dividend"
includes  any dividend if the amount  thereof  exceeds the greater of 10% of the
adjusted tax basis of the  shareholder's  shares or 10% of the fair market value
of the shares. For this purpose,  other dividends received that have ex-dividend
dates within the same period of eighty-five  consecutive  days of a dividend are
aggregated.  Further, if a taxpayer receives an aggregate amount of dividends in
excess of 20% of the adjusted  basis of the  taxpayer's  stock,  such  dividends
having  ex-dividend  dates within the same period of 365 consecutive  days, then
the dividends also  constitute  "extraordinary  dividends" and the taxpayer must
reduce its basis under Code  Section  1059.  Section  1059 applies only to stock
that has not been held for more than two years before the dividend  announcement
date  unless,  among other  conditions,  the  redemption  is not pro rata to all
shareholders.  The Company  believes  that the Offer will likely not result in a
pro  rata  distribution  to  all  shareholders.  Additionally,  if  a  corporate
shareholder is required  under Section 1059 to reduce its stock basis,  then the
non-taxed  portion  of all  dividend  distributions  within an 85-day or 365-day
period referred to above reduces the corporate  shareholder's basis in the stock
of the  Company.  Corporate  shareholders  should  consult  their  tax  advisers
concerning the application of Section 1059 to their particular situations.

     BACKUP  WITHHOLDING.  A tendering  shareholder  or other payee who fails to
complete  fully  and sign the  Substitute  Form W-9  included  in the  letter of
transmittal may be subject to backup federal income tax withholding equal to 31%
of the gross payments made pursuant to the Offer.

     THE FEDERAL  INCOME TAX  DISCUSSION SET FORTH ABOVE IS INCLUDED FOR GENERAL
INFORMATION  ONLY. EACH SHAREHOLDER IS URGED TO CONSULT SUCH  SHAREHOLDER'S  OWN
TAX ADVISOR TO DETERMINE THE PARTICULAR  TAX  CONSEQUENCES  TO SUCH  SHAREHOLDER
(INCLUDING THE APPLICABILITY AND EFFECT OF THE CONSTRUCTIVE  OWNERSHIP RULES AND
FOREIGN, STATE AND LOCAL TAX LAWS) OF THE SALE OF SHARES PURSUANT TO THE OFFER.

15. EXTENSION OF THE OFFER; TERMINATIONS; AMENDMENTS.

     The  Company  expressly  reserves  the right,  at any time and from time to
time,  to extend the period of time  during  which the Offer is open by making a
public  announcement of such extension.  The Company also expressly reserves the
right, in its sole discretion, to terminate the Offer and not accept for payment
or pay for any  Shares  not  previously  accepted  for  payment  or paid for or,
subject to applicable law, to postpone payment for Shares upon the occurrence of
any of the  conditions  specified  in Section 6, in each case by making a public
announcement  thereof.  The Company's  reservation of the right to delay payment
for Shares  which it has  accepted  for  payment is limited by Rule  13e-4(f)(5)
promulgated  under the Exchange Act,  which requires that the Company either pay
the  consideration   offered  or  return  the  Shares  tendered  promptly  after
termination  or  withdrawal  of a  tender  offer.  Subject  to  compliance  with
applicable law, the Company further  reserves the right, in its sole discretion,
to amend the Offer in any  respect.  Amendments  to the Offer may be made at any
time and  from  time to time  effected  by  public  announcement  thereof,  such
announcement, in the case of an extension, to be issued no later than 9:00 a.m.,
Pacific Time, on the next business day after the previously scheduled Expiration
Time. Any public  announcement  made pursuant to the Offer will be  disseminated
promptly to shareholders in a manner reasonably  designed to inform shareholders
of such change.  Without  limiting the manner in which the Company may choose to
make a public  announcement,  except as required by applicable  law, the Company
shall have no obligation to publish, advertise or otherwise communicate any such
public  announcement  other  than by  making a  release  to the Dow  Jones  News
Service.

     If the Company materially changes the terms of the Offer or the information
concerning  the Offer,  or if it waives a material  condition of the Offer,  the
Company will extend the Offer to the extent  required by Rules  13e-4(d)(2)  and
13e-4(e)(2)  promulgated  under the Exchange  Act.  These rules require that the
minimum period during which an offer must

                                       14
<PAGE>
remain open following  material changes in the terms of the offer or information
concerning  the offer (other than a change in price or a change in percentage of
securities  sought) will depend on the facts and  circumstances,  including  the
relative materiality of such terms or information.  If (i) the Company increases
or  decreases  the price to be paid for  Shares,  or the Company  decreases  the
number of Shares  being  sought and (ii) the Offer is scheduled to expire at any
time earlier than the  expiration of a period  ending on the tenth  business day
from, and including,  the date that notice of such increase or decrease is first
published,  sent or given,  then the Offer will be extended until the expiration
of such period of ten business days.

16. FEES AND EXPENSES.

     The U.S.  Stock  Transfer  Corporation  will act as a  depositary  of Share
certificates and as information  agent in connection with the Offer. The Company
will pay all expenses of the U.S. Stock Transfer  Corporation in connection with
its acting as depositary, including reasonable attorneys' fees.

     The Company will not pay the U.S. Stock Transfer Corporation for soliciting
Shares pursuant to the Offer.  The Company will, on request,  reimburse the U.S.
Stock Transfer  Corporation for customary handling and mailing expenses incurred
in  forwarding  materials in respect of the Offer to the  beneficial  owners for
which  they  act as  nominees.  The U.S.  Stock  Transfer  Corporation  has been
authorized to act as the Company's agent for purposes of the Offer.

     The Company will pay (or cause to be paid) any stock  transfer taxes on its
purchase of Shares,  except as otherwise provided in Instruction 8 of the Letter
of Transmittal.

17. MISCELLANEOUS.

     The Offer is not being made to, nor will the Company  accept  tenders from,
owners of Shares in any  jurisdiction in which the Offer or its acceptance would
not comply with the securities or Blue Sky laws of such jurisdiction.

                             ADDITIONAL INFORMATION

     Additional information about the Company is set out in its Annual Report on
Form 10-K for the fiscal year ended June 30,  1998;  its Proxy  Statement  dated
March 24,  1999;  and its  Quarterly  Report on Form 10-Q for the quarter  ended
December 31, 1998.  The Company has also filed an Issuer Tender Offer  Statement
on  Schedule  13E-4  with  the  Commission  which  includes  certain  additional
information  relating  to the  Offer.  The  Company  regularly  files  with  the
Commission reports on Form 10-K and Form 10-Q as well as other periodic reports,
proxy  statements,  and  other  information  (including  information  about  its
officers and directors,  their holdings of Shares,  its principal  shareholders,
and any material interest of such persons in transactions with the Company).

     Such material can be inspected and copied at the Commission, Room 1024, 450
Fifth Street N.W.,  Washington,  D.C.  20549,  and at its regional  offices at 7
World Trade Center, New York, New York 10048; and 500 West Madison Street, Suite
1400,  Chicago,  Illinois  60661.  Copies may also be  obtained by mail from the
Commission's  Public  Reference  Branch,  Room  1024,  450 Fifth  Street,  N.W.,
Washington,  D.C. 20549.  The Company's  Schedule 13E-4 will not be available at
the Commission's  regional offices.  The Commission also maintains a web site at
http://www.sec.gov   which  contains   reports,   proxy   statements  and  other
information regarding registrants that file electronically with the Commission.

                                       15
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

     Facsimile copies of the Letter of Transmittal will be accepted.  The Letter
of Transmittal and certificates for the Shares and any other required  documents
should be sent or delivered by each  shareholder  or the  shareholder's  broker,
dealer,  commercial  bank,  trust  company or other  nominee to the  Information
Agent/Depositary at its address set forth below:

               By Mail, Overnight Courier or By Hand:

                         U.S. Stock Transfer Corporation
                              1745 Gardenia Avenue
                                    Suite 200
                             Glendale, CA 91204-2991
                            Telephone: (818) 502-1404
                            Facsimile: (818) 502-0674

     Any questions or requests for assistance concerning this Offer to Purchase,
the Letter of Transmittal  or the Notice of Guaranteed  Delivery may be directed
to the Information  Agent/Depositary  at the above address and phone number. You
may also contact  your  broker,  dealer,  commercial  bank or trust  company for
assistance concerning the Offer.

                                       16

                              LETTER OF TRANSMITTAL
                        To Tender Shares of Common Stock
                                       of
                       FRONTIER ADJUSTERS OF AMERICA, INC.
              Pursuant to the Offer to Purchase dated May 12, 1999

- --------------------------------------------------------------------------------
THE OFFER WILL  EXPIRE AT 9:00  P.M.,  PACIFIC  TIME,  ON JUNE 10,  1999  UNLESS
TERMINATED EARLIER OR EXTENDED AS PROVIDED IN THE OFFER TO PURCHASE.
- --------------------------------------------------------------------------------

           Delivery by Mail, Overnight Courier, Facsimile, or by Hand
                      to the Information Agent/Depositary:

                         U.S. Stock Transfer Corporation
                              1745 Gardenia Avenue
                                    Suite 200
                             Glendale, CA 91204-2991
                            Telephone: (818) 502-1404
                            Facsimile: (818) 502-0674
                          Confirm receipt of facsimile
                           by telephone (818) 502-1404

PLEASE READ CAREFULLY THE INSTRUCTIONS ACCOMPANYING THIS LETTER OF TRANSMITTAL.

- --------------------------------------------------------------------------------
                NAME(S) AND ADDRESS(ES) OF REGISTERED HOLDER(S)
  Please fill in, if blank, exactly as name(s) appear(s) on Share certificates
- --------------------------------------------------------------------------------






- --------------------------------------------------------------------------------
                         DESCRIPTION OF SHARES TENDERED
                  (Attach additional signed list if necessary)
- --------------------------------------------------------------------------------
Share Certificate           Total Number of Shares                Number of
     Number(s)            Evidenced by Certificate(s)         Shares Tendered*
- --------------------------------------------------------------------------------






Total Shares..........................................  
- --------------------------------------------------------------------------------

* Please  indicate  in this  column the number of Shares you wish to tender.  If
nothing is  indicated in this  column,  the total number of Shares  evidenced by
each  certificate  delivered with this Letter of  Transmittal  will be deemed to
have been tendered.
- --------------------------------------------------------------------------------

DELIVERY OF THIS LETTER OF TRANSMITTAL TO AN ADDRESS OTHER THAN THAT SHOWN ABOVE
DOES NOT CONSTITUTE A VALID DELIVERY.

                                        1
<PAGE>
EACH  TENDERING  SHAREHOLDER  MUST  COMPLETE  PAGES 1, 2 AND 4 OF THIS LETTER OF
TRANSMITTAL AND SIGN IT AT PAGE 4. SEE INSTRUCTIONS BEGINNING AT PAGE 7.



[ ]  CHECK  HERE  IF TENDERED  SHARES ARE BEING  TENDERED  PURSUANT TO NOTICE OF
     GUARANTEED DELIVERY PREVIOUSLY SENT TO THE INFORMATION AGENT/DEPOSITARY AND
     COMPLETE THE FOLLOWING:

Name(s) of Registered Holder(s): _______________________________________________

Date of Execution of Notice of Guaranteed Delivery: ____________________________

Name of Institution that Guaranteed Delivery: __________________________________

Window Ticket Number (if any): _________________________________________________


- --------------------------------------------------------------------------------
                                    ODD LOTS
                              (SEE INSTRUCTION 4.)

     To be  completed  ONLY if Shares  are being  tendered  by or on behalf of a
person who owned  beneficially,  as of the close of business on May 12, 1999, an
aggregate  of fewer than 100  Shares,  and who will  continue to own all of such
Shares beneficially as of the Expiration Time.

The undersigned either (check one box):

[ ] was the  beneficial  or record holder as of the close of business on May 12,
1999,  of an  aggregate  of fewer than 100 Shares,  and will  continue to be the
beneficial or record holder of such Shares at the Expiration  Time, all of which
are being tendered; or

[ ] is a broker,  dealer,  commercial bank, trust company or other nominee that:
(a) is tendering,  for the  beneficial  owners  thereof,  Shares with respect to
which it is the record holder, and (b) believes, based upon representations made
to it by such  beneficial  owner or record  holder,  that each such  person will
continue as the  beneficial  owner as of the close of business on May 12,  1999,
and continues to own  beneficially  or of record as of the  Expiration  Time, an
aggregate of fewer than 100 Shares and is tendering all such Shares.
- --------------------------------------------------------------------------------

Ladies and Gentlemen:

     The undersigned  holder(s) of the share certificates  referred to on page 1
and transmitted  herewith,  hereby  tender(s) to Frontier  Adjusters of America,
Inc., an Arizona  corporation  (the  "Company"),  the number of shares of Common
Stock, par value $0.01 per share (the "Shares") of the Company specified on page
1 and  represented  by such  certificates,  pursuant to the  Company's  offer to
purchase the Shares at a price of $2.90 per Share (the "Purchase Price"), net to
the seller in cash,  set forth in the Offer to Purchase  dated May 12, 1999 (the
"Offer to  Purchase")  and in this  Letter  of  Transmittal  (collectively,  the
"Offer"). The undersigned hereby acknowledges

                                        2
<PAGE>
receipt of the Offer.  Capitalized  terms used in this Letter of Transmittal but
not defined herein have the meanings provided in the Offer to Purchase.

     Each of the undersigned hereby represents and warrants that the undersigned
has full power and  authority  to tender,  sell,  assign and transfer the Shares
tendered hereby, without restriction, and that the Company will acquire good and
unencumbered  title  thereto,  free and  clear of all  liens,  claims,  security
interests,  restrictions,  charges and encumbrances, when the same are purchased
by the Company in accordance with the Offer. The undersigned will, upon request,
execute  and  deliver  any  additional  documents  deemed by the  Company  to be
necessary  or desirable  to complete  the sale,  assignment  and transfer to the
Company of the Shares tendered hereby.

     The undersigned  hereby deposits with U.S. Stock Transfer  Corporation (the
"Information Agent/Depositary") the above certificates representing Shares being
tendered. If certificate numbers are not indicated on page 1, the undersigned is
nonetheless   depositing  all   certificates   that  accompany  this  Letter  of
Transmittal. The undersigned hereby sells, assigns and transfers to, or upon the
order of, the Company the Shares tendered  hereby that are accepted  pursuant to
the Offer and hereby  irrevocably  constitutes and appoints the Secretary of the
Company the true and lawful  attorney-in-fact of the undersigned with respect to
such Shares,  with full power of substitution and resubstitution  (such power of
attorney being deemed to be an irrevocable power coupled with an interest),  to:
(a)  deliver  certificates  for  such  Shares  together  with  all  accompanying
evidences  of transfer  and  authenticity  to, or upon the order of, the Company
against  payment of the Purchase Price  pursuant to the Offer,  (b) present such
Shares for  transfer on the books of the  Company,  (c) receive all benefits and
otherwise  exercise all rights of  beneficial  ownership of such Shares,  all in
accordance  with the terms of the Offer,  and (d) make delivery of  certificates
for Shares or make payment as provided  under  "Special  Delivery  Instructions"
below or "Special Payment Instructions" below.

     All authority  herein conferred or agreed to be conferred shall survive the
death or incapacity of the  undersigned  and all  obligations of the undersigned
hereunder shall be binding upon the heirs, personal representatives,  successors
and assigns of the  undersigned.  Except as stated in the Offer,  this tender is
irrevocable.

     The undersigned  understands that Shares validly tendered will be purchased
at the price of $2.90 per Share,  net to the seller in cash,  upon the terms and
subject to the conditions of the Offer,  including provisions  applicable to Odd
Lot Owners  and  prorations,  and that the  Company  will  return all Shares not
purchased because of proration. The undersigned recognizes that the Company will
accept only up to 1,000,000  Shares  properly  tendered in  accordance  with the
terms of the  Offer.  This  Letter of  Transmittal  is  subject to the terms and
conditions set forth in the Offer to Purchase.

     Unless  otherwise  indicated  under Special  Delivery  Instructions  below,
please issue and mail the check for the Purchase  Price for the Shares  tendered
hereby and send any  certificate(s)  for  unpurchased  Shares (and  accompanying
documents, as appropriate), to the shareholder(s) named at the address(es) shown
on page 1. Similarly,  unless  otherwise  indicated below under "Special Payment
Instructions,"   please  issue  the  check  for  the  Purchase   Price  and  any
certificate(s)  for unpurchased  Shares in the name(s) of the  shareholder(s) on
page 1 and mail such check and any such  certificate(s)  to the  address(es)  of
such shareholder(s) shown on page 1. The undersigned recognizes that the Company
has no obligation to transfer any certificate for Shares delivered herewith from
the name of the  registered  holder(s)  thereof if the Company does not purchase
any of the Shares represented by such certificate.

                                        3
<PAGE>
- --------------------------------------------------------------------------------
                                    IMPORTANT
                            SHAREHOLDER(S) SIGN HERE
         (PLEASE COMPLETE AND RETURN THE ATTACHED SUBSTITUTE FORM W-9.)

(Must be signed by  registered  holder(s)  exactly as name(s)  appear(s)  on the
certificate(s)  for the Shares or on a security position listing or by person(s)
authorized  to become  registered  holder(s) by  certificates,  stock powers and
other  documents  transmitted  herewith.  If  signing is by  trustee,  executor,
administrator,  guardian,  attorney-in-fact,  officer of a  corporation,  or any
other person acting in a fiduciary or representative capacity,  please set forth
full title and see Instruction 5.)

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
                            Signature(s) of Owner(s)


Dated:
        ----------------------------------------


Print or type name(s):
                       ---------------------------------------------------------

- --------------------------------------------------------------------------------

Address:
         -----------------------------------------------------------------------

Daytime Area Code and Telephone Number:
                                        ----------------------------------------

Tax Identification or Social Security Nos.:
                                            ------------------------------------


                            GUARANTEE OF SIGNATURE(S)
           (REQUIRED IN CERTAIN INSTANCES - SEE INSTRUCTIONS 1 AND 5.)


Authorized Signature(s) Guaranteed:
                                   ---------------------------------------------

Print or type name(s):
                      ----------------------------------------------------------

Title:
       -------------------------------------------------------------------------

Name of Firm:
             -------------------------------------------------------------------

Address:
         -----------------------------------------------------------------------

Daytime Area Code and Telephone Number:
                                        ----------------------------------------

Dated:
       -------------------------------------------------------------------------

- --------------------------------------------------------------------------------
                                        4
<PAGE>
- ------------------------------------------------------------ -------------------
     SPECIAL PAYMENT INSTRUCTIONS       SPECIAL DELIVERY INSTRUCTIONS (SEE
     INSTRUCTIONS 1, 3, 5, AND 6.)      (SEE INSTRUCTIONS 1, 3, 5, AND 6.)

To be completed ONLY if certificate(s)    To be completed ONLY if certificate(s)
for Shares not tendered or not purchased  Shares not tendered or not purchased
and any check for the Purchase Price are  and any check for the Purchase Price
to be issued in the name of someone       are to be mailed or sent to someone
other than the undersigned.               other than the undersigned, or to the
                                          undersigned at am address other than
                                          that designated above.

Issue Check and Share Certificate to:     Mail Check and Share Certificate to:

Name:________________________________     Name:________________________________


Address: ____________________________     Address: ____________________________


- -------------------------------------     --------------------------------------

- -------------------------------------     --------------------------------------

- -------------------------------------     --------------------------------------
  (Taxpayer Identification or Social       (Taxpayer Identification or Social
           Security Number)                         Security Number)
    (See Substitute From W-9 on              (See Substitute From W-9 on
            reverse side.)                           reverse side.)
- --------------------------------------------------------------------------------

                                        5
<PAGE>
<TABLE>
<CAPTION>
- -----------------------------------------------------------------------------------------------------------
                            PAYER'S NAME: DEPOSITARY
- -----------------------------------------------------------------------------------------------------------
<S>                             <C>                                               <C>
SUBSTITUTE                      PART I--Taxpayer  Identification  Number--For     TIN:_____________
FORM W-9                        all  accounts,  enter  your  Social  Security     Social Security Number or
                                Number  (TIN) in the box at right and certify     Employer Identification
                                by signing and dating below.                      Number (If awaiting TIN,
                                                                                  write "Applied For")

Department of the Treasury,     Note: If the account is in more than one name,
Internal Revenue Service        see the chart in the enclosed GUIDELINES to
                                determine which number to give to the payer.

PAYER'S REQUEST FOR TAXPAYER    PART 2--For payees exempt from backup withholding, please write "EXEMPT"
IDENTIFICATION NUMBER ("TIN")   here (see the enclosed GUIDELINES):___________________

- -----------------------------------------------------------------------------------------------------------

PART 3--CERTIFICATION--UNDER  PENALTIES OF PERJURY, I CERTIFY THAT: (1) The number shown on this form is my
correct Taxpayer  Identification Number (or I am waiting for a number to be issued to me), and (2) I am not
subject to backup withholding either because (a) I am exempt from backup  withholding,  (b) I have not been
notified by the Internal Revenue Service (the "IRS") that I am subject to backup withholding as a result of
failure to report all interest or dividends,  or (c) the IRS has notified me that I am no longer subject to
backup withholding.

CERTIFICATION INSTRUCTIONS--You must cross out item (2) above if you have been notified by the IRS that you
are subject to backup  withholding  because of  underreporting  interest or  dividends  on your tax return.
However,  if after  being  notified by the IRS that you were  subject to backup  withholding  you  received
another  notification from the IRS that you are no longer subject to backup  withholding,  do not cross out
item (2). (Also see instructions in the enclosed GUIDELINES.)
- -----------------------------------------------------------------------------------------------------------

SIGNATURE:____________________________________________                              DATE:_________________
- -----------------------------------------------------------------------------------------------------------

NOTE: FAILURE TO COMPLETE AND RETURN THIS FORM MAY RESULT IN BACKUP WITHHOLDING OF 31% OF ANY PAYMENT MADE
TO YOU PURSUANT TO THE OFFER.

PLEASE REVIEW THE CERTIFICATION OF TAXPAYER IDENTIFICATION NUMBER ON SUBSTITUTE FORM W-9.

- -----------------------------------------------------------------------------------------------------------
                           CERTIFICATE OF AWAITING TAXPAYER IDENTIFICATION NUMBER
- -----------------------------------------------------------------------------------------------------------

I certify under penalties of perjury that a taxpayer  identification  number has not been issued to me, and
that I mailed or delivered an application to receive a taxpayer  identification  number to the  appropriate
Internal Revenue Service Center of Social Security Administration Office (or I intend to mail or deliver an
application in the near future). I understand that,  notwithstanding the information I provided in Part III
of the Substitute Form W-9 above (and the fact that I have completed this Certificate of Awaiting  Taxpayer
Identification  Number),  if I  do  not  provide  a  taxpayer  identification  number  to  the  Information
Agent/Depositary  within sixty (60) days, the Information  Agent/Depositary  is required to withhold 31% of
all cash payments made to me thereafter until I provide a number.


SIGNATURE _____________________________________________                DATE: _____________________

- -----------------------------------------------------------------------------------------------------------

IMPORTANT:  THIS  LETTER OF  TRANSMITTAL,  PROPERLY  COMPLETED  AND DULY  EXECUTED  MUST BE RECEIVED BY THE
INFORMATION AGENT/DEPOSITARY ON OR PRIOR TO THE EXPIRATION TIME.
</TABLE>

                                        6
<PAGE>
                                  INSTRUCTIONS

              FORMING PART OF THE TERMS AND CONDITIONS OF THE OFFER

         1.  GUARANTEE  OF  SIGNATURES.  No  signature  guarantee is required if
either:

         (a) This Letter of Transmittal  is signed by the  registered  holder of
the Shares tendered hereby exactly as the name of such registered holder appears
on the  certificate(s)  for such Shares tendered with this Letter of Transmittal
and payment and delivery are to be made directly to such owner; or

         (b) Such Shares are tendered for the account of a bank, broker, dealer,
credit  union,  savings  association,  or other  entity  which  is an  "eligible
guarantor  institution,"  as such  term is  defined  in Rule  17Ad-15  under the
Securities Exchange Act of 1934, as amended (each of the foregoing  constituting
an "Eligible Institution").

         In all other cases,  all signatures on this Letter of Transmittal  must
be guaranteed by a member firm of a registered national securities  exchange,  a
member of the National  Association of Securities  Dealers,  Inc. or an Eligible
Institution in accordance with  applicable law and with the Securities  Transfer
Agents Medallion Program ("STAMP") operated by Keymark Financial Services, Inc.

         2. DELIVERY OF LETTER OF TRANSMITTAL AND CERTIFICATES FOR SHARES.  This
Letter  of  Transmittal  or a  facsimile  hereof,  properly  completed  and duly
executed (with signatures guaranteed,  if required),  must be used in connection
with a  tender  of  Shares  and must be  actually  received  by the  Information
Agent/Depositary  at the address set forth on page 1 on or before the Expiration
Time.  If  tendered  Shares  are  registered  in  different  ways  on  different
certificates, it will be necessary to complete, sign and submit as many separate
Letters  of   Transmittal   as  there  are  different   registrations   of  such
certificates.

         You may make copies of this Letter of Transmittal or obtain  additional
copies from the Information Agent/Depositary at the address and telephone listed
on page 1.

THE METHOD OF DELIVERY OF CERTIFICATES  FOR SHARES AND OTHER DOCUMENTS IS AT THE
ELECTION AND RISK OF THE TENDERING HOLDER. THE COMPANY RECOMMENDS THAT, IF STOCK
CERTIFICATES  ARE SENT BY MAIL,  DELIVERY  BE BY  REGISTERED  MAIL  WITH  RETURN
RECEIPT REQUESTED AND PROPER INSURANCE OBTAINED.

         3. PARTIAL TENDERS.  If you want to tender fewer than all of the Shares
evidenced by any certificate  enclosed  herewith,  the number of Shares that you
want  to  tender  represented  by  such  certificate  must  be  entered  on  the
appropriate  line on page 1 under  "Number  of  Shares  Tendered"  opposite  the
appropriate  certificate  number.  A new  certificate  for the  remainder of the
Shares which were evidenced by such  certificate(s)  delivered  herewith will be
sent to the registered holder, unless otherwise provided in the Special Delivery
Instructions on page 5, no later than 30 days after the Expiration Time.  Unless
otherwise indicated, all Shares represented by certificates listed on page 1 are
deemed to have been tendered as described in this Instruction 3.

         4. ODD LOTS. As described in Sections 1 and 2 of the Offer to Purchase,
if the Company  purchases  less than all Shares  tendered  before the Expiration
Time because more than  1,000,000  Shares (or such larger  number as the Company
may elect pursuant to the Offer) are tendered,  the Shares  purchased first will
consist of all Shares tendered by any shareholder who owned beneficially,  as of
the close of business on May 12, 1999 and  continues to own  beneficially  as of
the Expiration Time, an aggregate of fewer than 100 Shares. This preference will
not be available unless the box captioned "Odd Lots" on page 2 is completed.

         5.  SIGNATURES,  STOCK  POWERS  AND  ENDORSEMENTS.  If this  Letter  of
Transmittal  is  signed  by  the  registered  holder(s)  of  the  certificate(s)
transmitted  hereby, such signatures must correspond exactly with the name(s) of

                                       7
<PAGE>
such registered  holder(s) as they appear on the face of each such  certificate,
without any  alteration or change  whatsoever.  If any  certificate  transmitted
hereby is registered in the names of two or more holders,  all such holders must
sign this Letter of Transmittal.

         If this  Letter of  Transmittal  is properly  signed by the  registered
holder(s) of the  certificate(s)  transmitted  hereby,  no  endorsements of such
certificate(s) or separate stock power(s) are required, except as follows:

         (a) If the check for the Purchase  Price for Shares  purchased is to be
made  payable and sent to a person  other than the  registered  holder(s),  then
endorsement of the transmitted  certificates or a separate stock power signed by
the  registered  holder(s)  of such  certificate  is  required.  In such  event,
signatures  on  such  certificates  or  stock  powers  and  on  this  Letter  of
Transmittal  must  be  guaranteed  by a  member  firm of a  registered  national
securities exchange, a member of the National Association of Securities Dealers,
Inc. or an Eligible Institution in accordance with applicable law and with STAMP
(see Instruction 1). or

         (b) If this Letter of  Transmittal is signed by a person other than the
registered   holder(s)  of  the  certificates   transmitted  hereby,  each  such
certificate  must be endorsed or accompanied by an appropriate  stock power,  in
either case  signed by the  registered  holder(s)  exactly as the name(s) of the
registered  holder(s)  appear(s) on the face of such  certificates,  without any
alteration or change whatsoever.  In such event, signatures on such certificates
or stock powers and on this Letter of Transmittal must be guaranteed by a member
firm of a  registered  national  securities  exchange,  a member of the National
Association of Securities Dealers, Inc. or an Eligible Institution in accordance
with applicable law and with STAMP (see Instruction 1).

         If this  Letter of  Transmittal  is signed  by any  trustee,  executor,
administrator, guardian, attorney-in-fact,  officer of a corporation, partner of
a  partnership,  or any other  person  acting in a fiduciary  or  representative
capacity,  each such person should so indicate when signing, and must deliver to
the  Depositary  proper  evidence  satisfactory  to the Company of such person's
authority so to act.

         6.  SPECIAL  DELIVERY  OR  PAYMENT  INSTRUCTIONS.  If the check for the
Purchase  Price of the  Shares  purchased  or the  certificate  for  Shares  not
accepted because of proration is to be sent to an address, or is to be issued to
a person and sent to an address,  different from the  registered  holder and the
address as shown at page 1 of this Letter of  Transmittal  in the section marked
"Name(s) and  Address(es)  of Registered  Holder(s),"  then please  complete the
"Special  Delivery  Instructions"  or the  "Special  Payment  Instructions,"  as
applicable, on page 5.

         7. STOCK TRANSFER TAXES. The Company will pay all stock transfer taxes,
if any,  payable as a result of the transfer of purchased  Shares to the Company
pursuant to the Offer.  However,  the Company will not pay stock  transfer taxes
payable as a result of a transfer of Shares to any other  person or entity prior
to or in connection with a tender of the Shares to the Company. If payment is to
be made to a person other than the registered  holder, or new share certificates
are to be registered in the name of any person other than the registered holder,
all stock  transfer tax stamps  required  (except as a result of the transfer of
purchased Shares to the Company), if any, must be affixed to the certificates or
evidence  satisfactory  to the Company of the payment of or exemption  from such
tax must be submitted  herewith.  If such stamps are not affixed,  or such other
evidence is not  submitted to the Company with this Letter of  Transmittal,  the
amount of such  stock  transfer  tax may be  deducted  from the  Purchase  Price
payable by the Company.

         8.  INADEQUATE  SPACE.  If the space  provided on page 1 is inadequate,
additional  share  certificate  number(s) and related number of Shares  tendered
with this Letter of Transmittal should be listed on a separate,  signed schedule
affixed hereto.

         9. IRREGULARITIES.  All questions as to the validity, form, eligibility
(including  time of  receipt),  and  acceptance  of any tender of Shares will be
determined  solely  by the  Company,  which  determinations  shall be final  and
binding.  The Company  reserves the absolute  right to reject any or all tenders
determined by it not to be in  appropriate  form or the acceptance of or payment
for which would,  in the opinion of the  Company's  counsel,  be  unlawful.  The
Company also reserves the absolute  right to waive any of the  conditions of the
Offer or any defect in any tender with respect to any  particular  Shares or any
particular  shareholder,  and the  Company's  

                                       8
<PAGE>
interpretations  of the  terms and  conditions  of the  Offer  (including  these
Instructions)  shall be  final  and  binding.  Unless  waived,  any  defects  or
irregularities  in connection with tenders must be cured within such time as the
Company  shall  determine.  The Company shall not be obligated to give notice of
defects or  irregularities  in  tenders,  nor shall it incur any  liability  for
failure to give any such  notice.  Tenders  will not be deemed to have been made
until all defects and irregularities have been cured or waived.

         10. ADDITIONAL  COPIES.  Additional copies of the Offer to Purchase and
this Letter of Transmittal may be obtained from the Information Agent/Depositary
at the address and telephone number set forth below.

                         U.S. Stock Transfer Corporation
                              1745 Gardenia Avenue
                                    Suite 200
                             Glendale, CA 91204-2991
                            Telephone: (818) 502-1404
                            Facsimile: (818) 502-0674


         11. QUESTIONS. Any questions concerning the tender of Shares under this
Letter of Transmittal may be directed to the Information Agent/Depositary at the
address and telephone number set forth above.

                            IMPORTANT TAX INFORMATION

         12. CERTAIN FEDERAL INCOME TAX CONSEQUENCES.

         (a) BACKUP WITHHOLDING.  In order to prevent the application of Federal
income tax backup  withholding  on payments that are made to a shareholder  with
respect to Shares  purchased  pursuant to the Offer,  each shareholder of record
(or each  beneficial  owner of Shares,  if other than the shareholder of record)
(all  record  and  beneficial  holders  of  Shares  are  referred  to  herein as
"Shareholders") must, unless an exemption applies, provide the Company with such
Shareholder's  taxpayer  identification  number on the  Substitute  Form W-9 set
forth on this Letter of Transmittal  and certify under penalties of perjury that
such  number is correct.  If the  Shareholder  is an  individual,  the  taxpayer
identification  number is such  Shareholder's  Social  Security  Number.  If the
Company is not provided with the correct  taxpayer  identification  number,  the
Shareholder may be subject to penalties imposed by the Internal Revenue Service.

         If backup withholding  applies, the Company is required to withhold 31%
of any payments made to the Shareholder. Backup withholding is not an additional
tax. Rather, the amount withheld is applied to the taxpayer's Federal income tax
liability.  If backup  withholding  results in an overpayment of taxes, a refund
may be obtained from the Internal Revenue Service.

         Certain Shareholders (including, among others, corporations and certain
foreign  persons)  are not subject to these  backup  withholding  and  reporting
requirements.  To qualify as an exempt recipient on the basis of foreign status,
a foreign  Shareholder  must submit to the  Company a  statement,  signed  under
penalty  of  perjury,   attesting  to  that  individual's  exempt  status.  Such
statements can be obtained from the Company.  A Shareholder  should consult such
Shareholder's tax advisor as to such  Shareholder's  qualification for exemption
from the backup  withholding  and reporting  requirements  and the procedure for
obtaining an exemption.

         (b) WITHHOLDING OF TAX ON CERTAIN FOREIGN PERSONS. Under Federal income
tax law, the Company is required to withhold a tax on certain  types of payments
made  to  a  nonresident  alien  individual,   foreign  partnership  or  foreign
corporation.   In  certain   situations,   a  Shareholder  may  be  exempt  from
withholding.  A Shareholder  should consult such Shareholder's tax advisor as to
such   Shareholder's   qualification   for  exemption  from  these   withholding
requirements and the procedure for obtaining an exemption.

                                       9

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                          NOTICE OF GUARANTEED DELIVERY
                                       FOR
                        TENDER OF SHARES OF COMMON STOCK


         This Notice of Guaranteed  Delivery,  or one  substantially in the form
hereof,  must be used to accept  the Offer (as  defined  below) if  certificates
evidencing  shares of common stock, par value $.01 per share (the "Shares"),  of
Frontier Adjusters of America, Inc., an Arizona corporation (the "Company"), are
not  immediately  available  or time will not  permit  all  required  documents,
including a properly  completed  and duly  executed  Letter of  Transmittal  (or
manually signed facsimile  thereof),  to reach the Information  Agent/Depositary
prior to the Expiration Time (as defined in the Offer to Purchase).


         This Notice of  Guaranteed  Delivery  form or a facsimile of it, signed
and properly completed may be delivered by hand, mail or facsimile  transmission
to the Depositary by the Expiration  Time (as defined in the Offer to Purchase).
See Section 3 of the Offer to Purchase.

             THE INFORMATION AGENT AND DEPOSITARY FOR THE OFFER IS:

                         U.S. Stock Transfer Corporation
                              1745 Gardenia Avenue
                                    Suite 200
                             Glendale, CA 91204-2991
                            Telephone: (818) 502-1404
                            Facsimile: (818) 502-0674
                         Confirm receipt of facsimile by
                            telephone: (818) 502-1404


DELIVERY OF THIS NOTICE OF GUARANTEED  DELIVERY TO AN ADDRESS OTHER THAN THE ONE
SHOWN ABOVE OR TRANSMISSION OF  INSTRUCTIONS  VIA A FACSIMILE  NUMBER OTHER THAN
THE ONE LISTED ABOVE DOES NOT CONSTITUTE VALID DELIVERY.

         This Notice of Guaranteed  Delivery form is not to be used to guarantee
signatures.  If a signature  guarantee on the Letter of  Transmittal is required
(as described in the Letter of Transmittal) under the instructions thereto, such
signature  guarantee  must  appear  in  the  applicable  space  provided  in the
signature box on the Letter of Transmittal.
<PAGE>
Ladies and Gentlemen:

         The  undersigned  hereby tenders to the Company at a price of $2.90 per
Share,  net to the seller in cash,  upon the terms and subject to conditions set
forth in the  Company's  Offer to  Purchase,  dated May 12,  1999 (the "Offer to
Purchase"), and the related Letter of Transmittal (which together constitute the
"Offer"),  receipt  of  which is  hereby  acknowledged,  the  number  of  Shares
specified  below  pursuant to the  guaranteed  delivery  procedure  set forth in
Section 3 of the Offer to Purchase.


- --------------------------------------------------------------------------------
                                    ODD LOTS

         To be completed  ONLY if Shares are being tendered by or on behalf of a
person who owned  beneficially,  as of the close of business on May 12, 1999, an
aggregate  of fewer than 100  Shares,  and who will  continue to own all of such
Shares beneficially as of the Expiration Time.


The undersigned either (check one box):

[_]  was the  beneficial or record holder as of the close of business on May 12,
1999 of an  aggregate  of fewer than 100  Shares,  and will  continue  to be the
beneficial or record holder of such Shares at the Expiration  Time, all of which
are being tendered; or

[_]  is a broker, dealer,  commercial bank, trust company or other nominee that:
(a) is tendering,  for the  beneficial  owners  thereof,  Shares with respect to
which it is the record holder, and (b) believes, based upon representations made
to it by such  beneficial  owner,  that each such person was the  beneficial  or
record owner as of the close of business on May 12, 1999,  and will  continue to
own  beneficially or of record as of the Expiration  Time, an aggregate of fewer
than 100 Shares and is tendering all such Shares.
- --------------------------------------------------------------------------------
<PAGE>
                                 TENDERED SHARES


Number of Shares: ______________________________________________________________



Signature(s):

_______________________________________________________


_______________________________________________________



Certificate Nos. (if available): ______________________


_______________________________________________________



Address: ______________________________________________


_______________________________________________________
                                             (Zip Code)

Daytime Telephone
Area Code and No.: ____________________________________


_______________________________________________________
<PAGE>
                               DELIVERY GUARANTEE
                   (NOT TO BE USED FOR A SIGNATURE GUARANTEE)

         THE UNDERSIGNED,  A FIRM WHICH IS A BANK, BROKER, DEALER, CREDIT UNION,
SAVINGS   ASSOCIATION,   OR  OTHER  ENTITY  WHICH  IS  AN  "ELIGIBLE   GUARANTOR
INSTITUTION,"  AS SUCH TERM IS  DEFINED  IN RULE  17AD-15  UNDER THE  SECURITIES
EXCHANGE  ACT OF  1934,  AS  AMENDED  (EACH  OF THE  FOREGOING  CONSTITUTING  AN
"ELIGIBLE  INSTITUTION"),  GUARANTEES (I) THAT THE ABOVE-NAMED PERSONS(S) OWN(S)
THE SHARES TENDERED HEREBY WITHIN THE MEANING OF RULE 13E-4 UNDER THE SECURITIES
EXCHANGE ACT OF 1934, AS AMENDED,  (II) THAT SUCH TENDER OF SHARES COMPLIES WITH
RULE  13E-4,  AND (III) TO DELIVER TO THE  DEPOSITARY,  AT ITS ADDRESS SET FORTH
ABOVE, SHARE CERTIFICATES  EVIDENCING THE SHARES TENDERED HEREBY, IN PROPER FORM
FOR  TRANSFER,  IN EACH  CASE  WITH  DELIVERY  OF A LETTER  OF  TRANSMITTAL  (OR
FACSIMILE THEREOF),  PROPERLY COMPLETED AND DULY EXECUTED AND ANY OTHER REQUIRED
DOCUMENTS, ALL WITHIN THREE TRADING DAYS ON THE AMEX NATIONAL MARKET OF THE DATE
HEREOF.

         The firm that completes this form must communicate the guarantee to the
Depositary  and  must  deliver  the  Letter  of  Transmittal  and   certificates
representing  Shares to the Depositary  within the time period set forth herein,
Failure to do so could result in a financial loss to such firm.



- ----------------------------------------     -----------------------------------


Name of Firm: _______________________          _________________________________
                                                     Authorized Signature


Address: ____________________________

_____________________________________          Name: ___________________________
                           (Zip Code)
                                               Title: __________________________


Area Code and
Telephone No.: ______________________          Date: ___________________________

- ----------------------------------------     -----------------------------------

         NOTE: DO NOT SEND SHARE  CERTIFICATES WITH THIS FORM.  CERTIFICATES FOR
SHARES SHOULD BE SENT WITH THE LETTER OF TRANSMITTAL.

                              FRONTIER ADJUSTERS OF
                                  AMERICA, INC.
                        OFFER TO PURCHASE FOR CASH UP TO
                      1,000,000 SHARES OF ITS COMMON STOCK
                          AT A PRICE OF $2.90 PER SHARE

- --------------------------------------------------------------------------------
THE OFFER,  PRORATION PERIOD AND WITHDRAWAL RIGHTS EXPIRE AT 9:00 P.M.,  PACIFIC
TIME, ON JUNE 10, 1999, UNLESS THE OFFER IS TERMINATED EARLIER OR EXTENDED.
- --------------------------------------------------------------------------------
                                                                    May 12, 1999
To Brokers, Dealers, Commercial, Banks,
     Trust Companies, and Other Nominees:

         Frontier  Adjusters  of  America,  Inc.,  an Arizona  corporation  (the
"Company"), has engaged U.S. Stock Transfer Corporation to act as Depositary and
Information  Agent in  connection  with the  Company's  offer to  purchase up to
1,000,000  shares (or such lesser number of shares as are properly  tendered) of
its Common Stock, par value $0.01 per share (the "Shares"),  at a price of $2.90
per Share, net to the seller in cash, without interest thereon,  to shareholders
tendering  their Shares,  upon the terms and subject to the conditions set forth
in the Offer to Purchase  dated May 12, 1999 (the "Offer to  Purchase"),  and in
the related Letter of Transmittal  (which,  as amended or supplemented from time
to time, together constitute the "Offer").

         All Shares  properly  tendered prior to the Expiration Time (as defined
in the Offer to  Purchase)  and not properly  withdrawn,  will be purchased at a
price of $2.90 per Share,  upon the terms and subject to the  conditions  of the
Offer,  including the  proration  provisions.  Shares not  purchased  because of
proration,  will be returned at the Company's  expense to the  shareholders  who
tendered such Shares.

         THE OFFER IS NOT  CONDITIONED  ON ANY  MINIMUM  NUMBER OF SHARES  BEING
TENDERED. THE OFFER IS, HOWEVER, SUBJECT TO CERTAIN OTHER CONDITIONS.

         Upon the terms and subject to the  conditions  of the Offer,  if at the
Expiration  Time  more than  1,000,000  Shares  are  properly  tendered  and not
properly  withdrawn,  the Company will buy Shares first from any person (an "Odd
Lot Holder") who owned  beneficially or of record as of the Expiration  Time, an
aggregate of fewer than 100 Shares and so certified in the appropriate  place in
the  Letter of  Transmittal  (and,  if  applicable,  on a notice  of  guaranteed
delivery),  who  properly  tender all their  Shares and then on a pro rata basis
from all other  shareholders  who  properly  tender  Shares (and do not properly
withdraw such Shares) prior to the Expiration Time.

         For your  information  and for  forwarding to those of your clients for
whom you hold Shares registered in your name or in the name of your nominee,  we
are enclosing the following documents.

                  1. The Offer to Purchase dated May 12, 1999.

                  2.  The  Letter  of  Transmittal  for  your  use  and  for the
         information of your clients (together with the accompanying  Substitute
         Form W-9).  Facsimile copies of the Letter of Transmittal  (with manual
         signatures) may be used to tender Shares;

                  3. A letter to the  shareholders  of the Company dated May 12,
         1999 from William J. Rocke, Chief Executive Officer of the Company;

                  4. The Notice of Guaranteed  Delivery to be used to accept the
         Offer and tender Shares pursuant to the Offer if none of the procedures
         for  tendering  Shares  set  forth  in the  Offer  to  Purchase  can be
         completed on a timely basis;

                  5. A printed  form of letter which may be sent to your clients
         for whose  accounts you hold Shares  registered  in your name or in the
         name of your nominee,  with an instruction  form provided for obtaining
         such clients' instructions with regard to the Offer;
<PAGE>
                  6.   Guidelines   of  the   Internal   Revenue   Service   for
         Certification of Taxpayer Identification Number on Substitute Form W-9;
         and

                  7.  A  return  envelope   addressed  to  U.S.  Stock  Transfer
         Corporation, as Depositary for the Offer (the "Depositary").

         YOUR PROMPT ACTION IS REQUESTED. WE URGE YOU TO CONTACT YOUR CLIENTS AS
PROMPTLY  AS  POSSIBLE.  PLEASE  NOTE  THAT THE  OFFER,  PRORATION  PERIOD,  AND
WITHDRAWAL  RIGHTS  WILL EXPIRE AT 9:00 P.M.  PACIFIC  TIME,  ON June 10,  1999,
UNLESS THE OFFER IS EXTENDED.

         In order to take  advantage of the Offer,  a duly executed and properly
completed  Letter  of  Transmittal  (or a  manually  signed  facsimile  thereof)
including any required  signature  guarantees and any other  required  documents
should  be sent to the  Depositary  together  with  certificate(s)  representing
tendered  Shares in accordance with the  instructions  set forth in the Offer to
Purchase and the related Letter of Transmittal.

         Holders  of  Shares  whose  certificate(s)  for  such  Shares  are  not
immediately  available or who cannot deliver such  certificate(s)  and all other
required  documents to the Depositary  prior to the Expiration  Time must tender
their Shares  according to the  procedure for  guaranteed  delivery set forth in
Section 3 of the Offer to Purchase.

         No fees or  commissions  will be payable by the Company or any officer,
director,  shareholder,  agent,  or other  representative  of the Company to any
broker, dealer, or other person for soliciting tenders of Shares pursuant to the
Offer  (other  than  fees  paid to the  Depositary  and  Information  Agent,  as
described in the Offer to Purchase).  The Company will,  however,  upon request,
reimburse you for  customary  mailing and handling  expenses  incurred by you in
forwarding  any of the enclosed  materials to your clients whose Shares are held
by you as a nominee or in a fiduciary  capacity.  The Company will pay any stock
transfer  taxes  applicable  to its  purchase  of  Shares,  except as  otherwise
provided in the Letter of Transmittal.

         Any  inquiries  you may  have  with  respect  to the  Offer  should  be
addressed to U.S. Stock Transfer  Corporation,  1745 Gardenia Avenue, Suite 200,
Glendale,  California 91204-2991,  (818) 502-1404 (call collect), as Information
Agent.  Requests for additional copies of the enclosed materials may be directed
to the same address and telephone numbers.

                                         Very truly yours,



                                         William J. Rocke
                                         Chief Executive Officer


         NOTHING CONTAINED HEREIN OR IN THE ENCLOSED  DOCUMENTS SHALL CONSTITUTE
YOU OR ANY OTHER PERSON AS AN AGENT OF THE COMPANY,  THE  INFORMATION  AGENT, OR
THE DEPOSITARY OR ANY AFFILIATE OF ANY OF THE FOREGOING, OR AUTHORIZE YOU OR ANY
OTHER PERSON TO USE ANY DOCUMENT OR MAKE ANY  STATEMENT ON BEHALF OF ANY OF THEM
IN CONNECTION WITH THE OFFER OTHER THAN THE DOCUMENTS  ENCLOSED HEREWITH AND THE
STATEMENTS CONTAINED THEREIN.

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                        OFFER TO PURCHASE FOR CASH UP TO
                      1,000,000 SHARES OF ITS COMMON STOCK
                          AT A PRICE OF $2.90 PER SHARE

- --------------------------------------------------------------------------------
THE OFFER,  PRORATION PERIOD AND WITHDRAWAL RIGHTS EXPIRE AT 9:00 P.M.,  PACIFIC
TIME, ON JUNE 10, 1999, UNLESS THE OFFER IS TERMINATED EARLIER OR EXTENDED.
- --------------------------------------------------------------------------------
                                                                    May 12, 1999
To Our Clients:

         Enclosed for your consideration are the Offer to Purchase dated May 12,
1999 (the "Offer to Purchase") and the related Letter of Transmittal  (which, as
amended or supplemented from time to time,  together  constitute the "Offer") in
connection  with the offer by Frontier  Adjusters of America,  Inc.,  an Arizona
corporation (the "Company"),  to purchase up to 1,000,000 shares (or such lesser
number of shares as are properly  tendered) of its Common Stock, par value $0.01
per share (the  "Shares"),  at a price of $2.90 per Share,  net to the seller in
cash, without interest thereon, to shareholders tendering their Shares, upon the
terms and subject to the conditions set forth in the Offer.

         The Company,  upon the terms and conditions of the Offer, will purchase
all Shares properly tendered and not properly  withdrawn prior to the Expiration
Time (as defined in the Offer to Purchase),  at a price of $2.90 per Share. Upon
the terms and subject to the conditions of the Offer,  if at the Expiration Time
more than 1,000,000 Shares are properly tendered and not properly withdrawn, the
Company  will buy Shares  first from any person (an "Odd Lot  Holder") who owned
beneficially or of record as of the Expiration  Time, an aggregate of fewer than
100 Shares and so certified in the appropriate place in the attached Instruction
Form (and, if applicable,  on the Notice of Guaranteed  Delivery),  who properly
tender all their Shares and then on a pro rata basis from all other shareholders
who properly  tender  Shares (and do not properly  withdraw such Shares prior to
the  Expiration  Time).  Shares  not  purchased  because of  proration,  will be
returned at the Company's expense to the shareholders who tendered such Shares.

         A TENDER OF YOUR  SHARES CAN BE MADE ONLY BY US AS THE HOLDER OF RECORD
THEREOF  AND  PURSUANT  TO YOUR  INSTRUCTIONS.  THE  LETTER  OF  TRANSMITTAL  IS
FURNISHED TO YOU FOR YOUR  INFORMATION  ONLY AND CANNOT BE USED BY YOU TO TENDER
YOUR SHARES HELD BY US FOR YOUR ACCOUNT.

         Accordingly,  we request  instructions as to whether you wish to tender
any or all of the  Shares  held  by us for  your  account  upon  the  terms  and
conditions of the Offer.

         Please note the following:

                  1. Shares will be  purchased  in the Offer at a price of $2.90
         per Share, net to the Seller in cash, without interest thereon.

                  2. The  Offer is not  conditioned  on any  minimum  number  of
         Shares being tendered. The Offer is, however,  subject to certain other
         conditions set forth in the Offer to Purchase.

                  3. The Offer,  proration  period and  withdrawal  rights  will
         expire at 9 p.m.  Pacific Time,  on June 10, 1999,  unless the Offer is
         terminated earlier or extended.
<PAGE>
                  4.  The   Offer   is  for   1,000,000   Shares,   constituting
         approximately 22% of the Shares outstanding as of May 4, 1999.

                  5. The Board of  Directors  of the  Company has  approved  the
         Offer.  However,  none of the  Company,  the Board of  Directors or the
         Information  Agent/Depositary  makes any recommendation to shareholders
         as to whether to tender or refrain from  tendering  their Shares.  Each
         shareholder must make the decision whether to tender such shareholder's
         Shares, and, if so, how many Shares to tender.

                  6.  Tendering  shareholders  will not be  obligated to pay any
         brokerage  fees,  commissions or  solicitation  fees to the Information
         Agent/Depositary  or the Company or,  except as set forth in the Letter
         of Transmittal, stock transfer taxes on the transfer of Shares pursuant
         to the Offer.

         If (i) you owned  beneficially or of record as of the close of business
on May 12,  1999,  and  continue  to own  beneficially  or of  record  as of the
Expiration Time, an aggregate of fewer than 100 Shares;  (ii) you instruct us to
tender on your behalf all such Shares prior to the  Expiration  Time;  and (iii)
you complete the section entitled "Odd Lots" in the attached  Instruction  Form,
the Company,  upon the terms and subject to the  conditions  of the Offer,  will
accept all such Shares for purchase before proration, if any, of the purchase of
other Shares properly tendered.

         If you wish to have us  tender  any or all of your  Shares,  please  so
instruct us by completing, executing, detaching and returning to us the attached
Instruction Form. An envelope to return your Instruction Form to us is enclosed.
If you  authorize  us to tender  your  Shares,  all such Shares will be tendered
unless otherwise indicated on the attached Instruction Form.

         PLEASE FORWARD YOUR INSTRUCTION FORM TO US AS SOON AS POSSIBLE TO ALLOW
US AMPLE TIME TO TENDER YOUR SHARES ON YOUR BEHALF  PRIOR TO THE  EXPIRATION  OF
THE OFFER.

         As described in the Offer to Purchase,  if more than  1,000,000  Shares
have been properly  tendered and not properly  withdrawn prior to the Expiration
Date, the Company will purchase tendered Shares on the basis set forth below:

         1. FIRST, all Shares tendered and not withdrawn prior to the Expiration
Time by any Odd Lot Holder who:

               (a) tenders all Shares  owned  beneficially  or of record by such
         Odd Lot Holder  (tenders of less than all Shares  owned by such Odd Lot
         Holder will not qualify for this preference); and

               (b)  completes  the box  captioned  "Odd  Lots"  in the  attached
         Instruction  Form and,  if  applicable,  on the  Notice  of  Guaranteed
         Delivery; and

         2. SECOND,  after  purchase of all of the foregoing  Shares,  all other
Shares  properly  tendered and not properly  withdrawn  prior to the  Expiration
Time, on a pro rata basis (with  appropriate  adjustments to avoid  purchases of
fractional Shares) as described in the Offer to Purchase.

         The Offer is being made solely  pursuant  to the Offer to Purchase  and
the related Letter of Transmittal and is being made to all holders of Shares who
were record holders as of May 12, 1999. The Offer is not being made to, nor will
tenders be  accepted  from or on behalf of,  holders of Shares  residing  in any
jurisdiction in which the making of the Offer or acceptance thereof would not be
in compliance with the securities laws of such jurisdiction.

                                       2
<PAGE>
                                INSTRUCTION FORM

     INSTRUCTION FOR TENDER OF SHARES OF FRONTIER ADJUSTERS OF AMERICA, INC.

         The undersigned  acknowledge(s) receipt of your letter and the enclosed
Offer to  Purchase  dated May 12,  1999 (the  "Offer to  Purchase")  and related
Letter of  Transmittal  (which,  as amended or  supplemented  from time to time,
together  constitute  the  "Offer")  in  connection  with the offer by  Frontier
Adjusters of America, Inc., an Arizona corporation (the "Company"),  to purchase
up to  1,000,000  shares  (or such  lesser  number  of  shares  as are  properly
tendered) of its Common Stock,  par value $0.01 per share (the  "Shares"),  at a
price of $2.90 per Share, net to the seller in cash,  without interest  thereon,
to  shareholders  tendering  their  Shares,  upon the terms and  subject  to the
conditions set forth in the Offer.

         This will  instruct  you to tender to the Company on (our) (my) behalf,
the number of Shares  indicated below (or if no number is indicated  below,  all
Shares) which are  beneficially  owned by (us) (me) and registered in your name,
upon terms and subject to the conditions of the Offer.


- --------------------------------------------------------------------------------

NUMBER OF SHARES BEING TENDERED: __________________________________ SHARES*

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
                                    ODD LOTS

[_]  By checking this box the  undersigned  represents  that the undersigned was
the  beneficial  or record holder as of the close of business on May 12, 1999 of
an aggregate of fewer than 100 Shares, and will continue to be the beneficial or
record  holder of such  Shares at the  Expiration  Time,  all of which are being
tendered.

- --------------------------------------------------------------------------------
* Unless otherwise indicated,  it will be assumed that all Shares held by us for
your account are to be tendered.
<PAGE>
                                   SIGN HERE:

________________________________________________________________________________


________________________________________________________________________________
Signature(s)

________________________________________________________________________________


________________________________________________________________________________
Print Name(s)

________________________________________________________________________________


________________________________________________________________________________


________________________________________________________________________________
Address(es)

________________________________________________________________________________
Daytime Area Code and Telephone Number

________________________________________________________________________________
Taxpayer Identification or Social Security Number


                        THIS FORM MUST BE RETURNED TO THE
                     BROKERAGE FIRM MAINTAINING YOUR ACCOUNT

                              [Frontier Letterhead]





                                  May 12, 1999



Dear Fellow Shareholder:

         Frontier  Adjusters of America,  Inc.  (the  "Company")  is offering to
purchase up to 1,000,000  shares of its Common Stock,  par value $0.01 per share
(the "Shares"), from existing shareholders. The purchase price will be $2.90 per
Share. The offer to purchase  1,000,000 Shares  represents  approximately 22% of
the currently  outstanding  Shares of the Company.  United  Financial  Adjusting
Company ("UFAC") recently  purchased  preferred shares that are convertible into
Shares on a one-for-one basis.  Assuming the conversion of such preferred shares
into Shares, the offer represents approximately 10% of the currently outstanding
Shares on a fully-diluted basis.

         Any  shareholder  whose Shares are properly  tendered  directly to U.S.
Stock Transfer Corporation,  the Information Agent/Depositary for the offer, and
purchased  pursuant to the offer will  receive the $2.90 per Share net  purchase
price  in  cash,  without  interest,  and will not  incur  the  usual  brokerage
commissions  associated with open market sales.  Shareholders who own fewer than
100 Shares should note that the offer represents an opportunity for them to sell
their shares without having to pay brokerage commissions or odd lot discounts.

         The terms and  conditions  of the offer are  explained in detail in the
enclosed  Offer to Purchase and the related Letter of  Transmittal.  I encourage
you to read these materials carefully before making any decision with respect to
the offer. The instructions on how to tender Shares are also explained in detail
in the accompanying materials.

         Neither the Company nor the Board of Directors of the Company makes any
recommendation to shareholders as to whether to tender or refrain from tendering
their Shares.  Each  shareholder  must make the decision  whether to tender such
shareholder's Shares and, if so, how many Shares to tender. The Company plans to
make a  special  one-time  distribution  in the  amount  of $1.60  per  Share to
shareholders  whose Shares are not  purchased  by the Company in the offer.  The
Company  has been  advised  that none of its  directors  or  executive  officers
intends to tender any Shares pursuant to the offer. UFAC will not participate in
the offer to purchase Shares or receive the special distribution.

         The offer will expire at 9:00 p.m., Pacific Time, on Thursday, June 10,
1999  unless  extended or  terminated  earlier by the  Company.  If you have any
questions  regarding  the offer or need  assistance  in  tendering  your Shares,
please contact US Stock Transfer Corporation,  the Information  Agent/Depositary
for the offer, at (818) 502-1404.

                                           Sincerely,

                                           /s/ William J. Rocke

                                           William J. Rocke
                                           Chief Executive Officer

                [FRONTIER ADJUSTERS OF AMERICA, INC. LETTERHEAD]



Released by Strategic IR, Inc.
530 Fifth Avenue, 20th Floor
New York, NY 10036


                                                           FOR IMMEDIATE RELEASE



               SHAREHOLDERS OF FRONTIER ADJUSTERS OF AMERICA, INC.
                    APPROVED THE SALE OF A MAJORITY INTEREST
              IN THE COMPANY TO UNITED FINANCIAL ADJUSTING COMPANY



PHOENIX,  ARIZONA - April 30, 1999 - On April 30,  1999,  Frontier  Adjusters of
America, Inc. (ASE: FAJ) (the "Company") sold a majority interest in the Company
to United Financial Adjusting Company ("UFAC"), a wholly-owned subsidiary of The
Progressive  Corporation  (NYSE:  PGR), and the Company appointed to its Board a
majority of directors  nominated by UFAC. At its annual meeting of  shareholders
held on April 29,  1999,  the  Company's  shareholders  approved  the sale.  The
Company  announced  that its Board has  approved the making of a tender offer to
its  shareholders  as of a date to be  announced,  to purchase  up to  1,000,000
shares of its  common  stock at a price of $2.90 per  share.  In  addition,  the
Company announced that it will declare a special distribution of $1.60 per share
to its  shareholders  of record at a date subsequent to completion of the tender
offer. UFAC will not participate in this distribution or the tender offer.

Frontier Adjusters of America,  Inc. licenses and franchises  independent claims
adjusters  throughout North America,  with more than 670 advertised locations in
50 states,  the  District of  Columbia  and  Canada.  The Company  also owns and
operates independent insurance adjusting businesses in Arizona and Nevada.

From time to time,  Frontier  makes  forward-looking  statements  in its  public
disclosures.  This press release includes  statements with respect to the tender
offer and payment of a cash  distribution  that may  constitute  forward-looking
statements made pursuant to the safe harbor provisions of the Private Securities
Litigation  Reform Act of 1995.  Important  risks and  uncertainties  that could
cause the Company's  results to differ  materially  from those contained in such
forward-looking  statements  are  contained  in the  Company's  filings with the
Securities and Exchange  Commission,  including Frontier's Annual Report on Form
10-K for the year ended June 30, 1998.

For information at Frontier, please contact:
Laurel Park, Assistant Controller
(602) 264-1061


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