FRONTIER ADJUSTERS OF AMERICA INC
DEF 14A, 2000-11-20
PATENT OWNERS & LESSORS
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                            SCHEDULE 14A INFORMATION
                Proxy Statement Pursuant to Section 14(a) of the
                         Securities Exchange Act of 1934

Filed by the Registrant [X]
Filed by a Party other than the Registrant [ ]

Check the appropriate box:
[ ]  Preliminary Proxy Statement           [ ]  Confidential, For Use of the
[X]  Definitive Proxy Statement                 Commission Only (as permitted
[ ]  Definitive Additional Materials            by Rule 14a-6(e)(2))
[ ]  Soliciting Material Pursuant to
     Rule 14a-11(c) or Rule 14a-12


                      FRONTIER ADJUSTERS OF AMERICA, INC.
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                (Name of Registrant as Specified In Its Charter)

--------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant)

Payment of Filing Fee (Check the appropriate box):
[X]  No fee required.
[ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11.

1)   Title of each class of securities to which transaction applies:

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2)   Aggregate number of securities to which transaction applies:

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3)   Per unit price or other underlying value of transaction  computed  pursuant
     to Exchange  Act Rule 0-11 (set forth the amount on which the filing fee is
     calculated and state how it was determined):

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4)   Proposed maximum aggregate value of transaction:

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5)   Total fee paid:

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[ ] Fee paid previously with preliminary materials:

[ ] Check box if any part of the fee is offset as provided  by  Exchange  Act
    Rule  0-11(a)(2)  and identify the filing for which the  offsetting fee was
    paid  previously.  Identify the previous filing by  registration  statement
    number, or the form or schedule and the date of its filing.

    1)   Amount previously paid:
                                ------------------------------------------
    2)   Form, Schedule or Registration Statement No.:
                                                      --------------------
    3)   Filing Party:
                      ----------------------------------------------------
    4)   Date Filed:
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<PAGE>
                              [Frontier Letterhead]

                                November 22, 2000

Dear Shareholder:

     You are cordially invited to attend the annual meeting of Shareholders (the
"Annual Meeting") of Frontier Adjusters of America, Inc. ("Frontier") to be held
at 10:00 a.m., on Thursday,  December 14, 2000 at Frontier's  executive offices,
located at 45 East Monterey Way, Phoenix, Arizona 85012.

     At the  Annual  Meeting  you will be asked to  consider  and vote  upon the
following Proposals:

     1.   To elect nine directors.

     2.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform the current  limitations of liability of Frontier's  directors
          with the revised Arizona Business Corporation Act.

     3.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform  the  current  indemnification  provisions  with  the  revised
          Arizona Business Corporation Act.

     4.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform the provisions  regarding  directors' conflicts of interest to
          the revised Arizona Business Corporation Act.

     5.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          update the  description of the purpose for which Frontier is organized
          and the character of business that Frontier conducts.

     6.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          update the provisions of Article 4 regarding serial preferred stock.

     7.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          maintain certain  corporate  records at the known place of business of
          Frontier.

     8.   To approve amending and restating the Articles of Incorporation in the
          form of the Amended and First Restated  Articles of  Incorporation  of
          Frontier  (the  "Amended  and  Restated  Articles"),   to  incorporate
          proposals two through seven,  and to reflect  certain other  technical
          changes.

     9.   To ratify the  appointment of McGladrey & Pullen,  LLP as the auditors
          of Frontier for the fiscal year ending June 30, 2001.

     10.  To transact such other business as may properly come before the Annual
          Meeting or any adjournment thereof.

     After  careful  consideration,  your  Board of  Directors  has  unanimously
approved  the  election of the  nominees  for  director,  each  amendment to the
Articles of Incorporation, the Amended and Restated Articles and the appointment
of McGladrey & Pullen,  LLP as auditors,  and has concluded  that each is in the
best  interests  of  Frontier  and its  shareholders.  YOUR  BOARD OF  DIRECTORS
UNANIMOUSLY  RECOMMENDS THAT FRONTIER'S  SHAREHOLDERS VOTE TO ELECT THE NOMINEES
FOR DIRECTORS,  APPROVE EACH OF THE AMENDMENTS TO THE ARTICLES OF INCORPORATION,
APPROVE  THE  AMENDED  AND  RESTATED  ARTICLES  AND  RATIFY THE  APPOINTMENT  OF
MCGLADREY & PULLEN, LLP.
<PAGE>
     Approval  of each  of the  Proposals  requires  the  affirmative  vote of a
majority of the votes  present in person or  represented  by proxy at the Annual
Meeting provided that there is a quorum present,  however,  Arizona law requires
cumulative  voting in election for directors.  This means that each  shareholder
may cast that  number  of votes  that is equal to the  number of shares  held of
record,  multiplied  by the number of  directors  to be elected.  This amount of
shares may be cast for one  candidate or  distributed  among the  candidates.  A
quorum consists of over 50% of the shares of Common Stock issued and outstanding
on  the  Record  Date.   United  Financial   Adjusting  Company  ("UFAC")  holds
approximately  59% of the  aggregate  number  of  votes  that may be cast by the
holders of Frontier Common Stock,  which votes are sufficient to approve each of
the Proposals, except for the election of all of the director candidates,  where
cumulative voting for directors is required.  UFAC has informed Frontier that it
intends to vote its shares in favor of approving  each of the  Proposals and for
electing  each of the nominees for  director.  Although UFAC has enough votes to
approve  each of the  Proposals,  your vote is important to us and allows you to
communicate your opinion to management.

     In the materials accompanying this letter, you will find a Notice of Annual
Meeting of Shareholders,  a Proxy Statement  relating to the actions to be taken
by Frontier's  shareholders at the Annual Meeting,  and a proxy (printed on blue
paper). To ensure your  representation  at the Annual Meeting,  please complete,
sign, and date the enclosed proxy and return it in the envelope provided. If you
attend the Annual  Meeting,  you may vote in person if you wish, even though you
have previously turned in your proxy.

     Thank you for your continued support.

                                        Sincerely,

                                        Peter I. Cavallaro
                                        Secretary
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.

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                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS
                                DECEMBER 14, 2000
--------------------------------------------------------------------------------

     The Annual Meeting of Shareholders of Frontier Adjusters of America,  Inc.,
an Arizona  corporation  ("Frontier"),  will be held on  Thursday,  December 14,
2000, at 10:00 a.m.  (Phoenix,  Arizona time) at  Frontier's  executive  offices
located at 45 East  Monterey  Way,  Phoenix,  Arizona  85012,  for the following
purposes:

     1.   To elect nine directors.

     2.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform the current  limitations of liability of Frontier's  directors
          with the revised Arizona Business Corporation Act.

     3.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform  the  current  indemnification  provisions  with  the  revised
          Arizona Business Corporation Act.

     4.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          conform the provisions  regarding  directors' conflicts of interest to
          the revised Arizona Business Corporation Act.

     5.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          update the  description of the purpose for which Frontier is organized
          and the character of business that Frontier conducts.

     6.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          update the provisions of Article 4 regarding serial preferred stock.

     7.   To approve the amendment to Frontier's  Articles of  Incorporation  to
          maintain certain  corporate  records at the known place of business of
          Frontier.

     8.   To approve amending and restating the Articles of Incorporation in the
          form of the Amended and First Restated  Articles of  Incorporation  of
          Frontier  (the  "Amended  and  Restated  Articles"),   to  incorporate
          proposals two through seven,  and to reflect  certain other  technical
          changes.

     9.   To ratify the  appointment of McGladrey & Pullen,  LLP as the auditors
          of Frontier for the fiscal year ending June 30, 2001.

     10.  To transact such other business as may properly come before the Annual
          Meeting or any adjournment thereof.

     The  foregoing  items of  business  are more fully  described  in the Proxy
Statement  accompanying this Notice. Only shareholders of record at the close of
business on October 20, 2000 are entitled to notice of and to vote at the Annual
Meeting.

     All  shareholders  are  cordially  invited to attend the Annual  Meeting in
person. To assure your  representation at the Annual Meeting,  however,  you are
urged to mark, sign, date, and return the enclosed proxy as promptly as possible
in the  postage-prepaid  envelope  enclosed for that  purpose.  Any  shareholder
attending the Annual Meeting may vote in person even if he or she previously has
returned a proxy.

     YOUR VOTE IS  IMPORTANT,  REGARDLESS OF THE NUMBER OF SHARES YOU OWN. IT IS
YOUR MEANS OF COMMUNICATING  WITH MANAGEMENT.  SHAREHOLDERS WHO DO NOT EXPECT TO
<PAGE>
BE PRESENT AT THE ANNUAL  MEETING ARE REQUESTED TO MARK,  SIGN,  DATE AND RETURN
THE ENCLOSED PROXY IN THE ENVELOPE PROVIDED.

                                        By Order of the Board of Directors,


Phoenix, Arizona                        Peter I. Cavallaro
November 22, 2000                       Secretary
<PAGE>
                       FRONTIER ADJUSTERS OF AMERICA, INC.
                              45 EAST MONTEREY WAY
                             PHOENIX, ARIZONA 85012

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                                 PROXY STATEMENT
--------------------------------------------------------------------------------

Shareholders  are urged to read this Proxy  Statement in its  entirety.  Certain
capitalized  terms used in this  Summary  are  defined  elsewhere  in this Proxy
Statement.

GENERAL

The enclosed  proxy is solicited  on behalf of Frontier by  Frontier's  board of
directors  (the "Board" or "Board of  Directors")  for use at Frontier's  Annual
Meeting of Shareholders to be held on Thursday,  December 14, 2000 at 10:00 a.m.
(Phoenix,  Arizona time) (the "Annual Meeting"),  or at any adjournment thereof,
for the  purposes  set forth in this  Proxy  Statement  and in the  accompanying
Notice of Annual  Meeting of  Shareholders.  The Annual  Meeting will be held at
Frontier's  executive offices located at 45 East Monterey Way, Phoenix,  Arizona
85012.

These proxy  solicitation  materials  were first mailed on or about November 22,
2000 to all shareholders entitled to vote at the Annual Meeting.

The mailing address of Frontier's principal executive office is 45 East Monterey
Way, Phoenix, Arizona 85012. Frontier's telephone number is (602) 264-1061.

RECORD DATE

The Board of  Directors  has fixed the close of  business on October 20, 2000 as
the record  date (the  "Record  Date")  for the  determination  of  shareholders
entitled  to  notice of and to vote at the  Annual  Meeting  or any  adjournment
thereof.

REVOCABILITY OF PROXIES

Any person  giving a proxy may  revoke  the proxy at any time  before its use by
delivering to Frontier  written  notice of  revocation or a duly executed  proxy
bearing a later date, or by attending the Annual Meeting and voting in person.

VOTING SECURITIES AND VOTING RIGHTS

On the Record Date,  Frontier had outstanding  8,957,660 shares of Common Stock,
par value $.01 per share (the "Common Stock or "Frontier  Common  Stock").  Each
holder of Common  Stock  voting at the  Annual  Meeting,  either in person or by
proxy,  may cast one vote per share of Common  Stock  held on all  matters to be
voted upon at the Annual Meeting.

The  presence,  in person or by proxy,  at the Annual  Meeting  of  shareholders
entitled  to cast a majority of all votes  entitled to be cast at such  meeting,
shall  constitute a quorum.  Assuming that a quorum is present,  the affirmative
vote of a majority of the shares of Frontier present in person or represented by
proxy at the Annual Meeting is required (i) for the election of directors,  (ii)
to approve each amendment to the Articles of Incorporation, (iii) to approve the
Amended and Restated  Articles of  Incorporation,  (iv) for the  ratification of
McGladrey & Pullen, LLP, as the independent  auditors of Frontier for the fiscal
year  ending  June 30,  2001 and (v) to  transact  such  other  business  as may
properly come before the Annual Meeting or any adjournment thereof.

Arizona law requires  cumulative voting in elections for directors,  which means
that each  shareholder may cast that number of votes that is equal to the number
of shares held of record,  multiplied  by the number of directors to be elected.

                                       1
<PAGE>
Each  shareholder  may cast the  whole  number  of votes  for one  candidate  or
distribute such votes among two or more candidates. On the enclosed proxy, if no
direction is given,  all votes for directors will be allocated  evenly among the
nominees voted "for."

UNITED  FINANCIAL   ADJUSTING  COMPANY  ("UFAC")  HOLDS   APPROXIMATELY  59%  OF
FRONTIER'S OUTSTANDING SHARES OF COMMON STOCK. THE FRONTIER SHARES OWNED BY UFAC
ARE SUFFICIENT TO ASSURE PASSAGE OF ALL OF THE PROPOSALS OTHER THAN THE ELECTION
OF DIRECTORS.  UFAC HAS INFORMED  FRONTIER THAT IT WILL VOTE ITS SHARES IN FAVOR
OF ALL OF THE PROPOSALS AND FOR ELECTING EACH OF THE NOMINEES FOR DIRECTOR.  FOR
THIS REASON,  YOUR VOTE WILL NOT AFFECT THE PASSAGE OF THE PROPOSALS  OTHER THAN
THE ELECTION OF  DIRECTORS.  HOWEVER,  WE ENCOURAGE YOU TO VOTE. WE BELIEVE THAT
YOUR VOTE IS IMPORTANT AS IT ALLOWS YOU THE OPPORTUNITY TO EXPRESS  AGREEMENT OR
DISAGREEMENT WITH OUR ACTIONS.

Votes cast by proxy or in person at the Annual  Meeting will be tabulated by the
election inspectors  appointed for the Annual Meeting and will determine whether
a quorum is present.  The election  inspectors will treat  abstentions as shares
that are present and entitled to vote for purposes of  determining  the presence
of a quorum,  but as unvoted for  purposes of  determining  the  approval of any
matter  submitted to the  shareholders for a vote. Thus, an abstention will have
the same effect as a vote against a Proposal or nominee.  If a broker  indicates
on the proxy that it does not have discretionary  authority as to certain shares
to vote on a particular  matter,  those shares will not be considered as present
and entitled to vote with respect to that matter.

VOTING OF PROXIES

A proxy form has been  included with this proxy  statement.  In order to vote by
proxy,  you should  complete the proxy form,  sign it and return it to us in the
self-addressed  envelope we have provided. When a proxy is properly executed and
returned,  the  shares it  represents  will be voted at the  Annual  Meeting  as
directed. Unless otherwise instructed, shares represented by proxy will be voted
"for" each of the Proposals.  If any other matters  should  properly come before
the Annual  Meeting,  it is the  intention of the persons  named in the enclosed
proxy to vote each proxy in accordance with their best judgment on such matter.

SOLICITATION

The cost of this solicitation will be borne by Frontier.  In addition,  Frontier
may reimburse brokerage firms and other persons  representing  beneficial owners
of shares for expenses  incurred in  forwarding  solicitation  materials to such
beneficial  owners.  Proxies  also may be  solicited  by certain  of  Frontier's
directors  and  officers,  personally  or  by  telephone  or  telegram,  without
additional compensation.

ANNUAL REPORT AND OTHER MATTERS

Our 2000 Annual Report to Shareholders and our Quarterly Report on Form 10-Q for
the  period  ended  September  30,  2000  were  mailed  to you with  this  Proxy
Statement,  but are not incorporated into this Proxy Statement and are not to be
considered a part of these proxy soliciting  materials or subject to Regulations
14A or 14C or to the liabilities of Section 18 of the Securities Exchange Act of
1934. The information  contained under "Audit  Committee," in the "Report of the
Compensation  Committee"  and under  "Company  Performance"  below  shall not be
deemed  "filed"  with the  Securities  and  Exchange  Commission  or  subject to
Regulations  14A or 14C or to the  liabilities  of Section 18 of the  Securities
Exchange Act of 1934 (the "Exchange Act").

WE WILL PROVIDE UPON WRITTEN  REQUEST,  WITHOUT  CHARGE TO EACH  SHAREHOLDER  OF
RECORD AS OF THE RECORD DATE,  A COPY OF OUR ANNUAL  REPORT ON FORM 10-K FOR THE
FISCAL YEAR ENDED JUNE 30, 2000 AS FILED WITH THE SEC.  ANY  EXHIBITS  LISTED IN
THE FORM 10-K REPORT ALSO WILL BE FURNISHED  UPON REQUEST AT THE ACTUAL  EXPENSE
INCURRED BY US IN FURNISHING SUCH EXHIBITS. ANY SUCH REQUESTS SHOULD BE DIRECTED
TO OUR  COMPANY'S  SECRETARY  AT OUR  EXECUTIVE  OFFICES SET FORTH IN THIS PROXY
STATEMENT.

                                       2
<PAGE>
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                                  PROPOSAL ONE

                           PROPOSAL TO ELECT DIRECTORS

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NOMINEES

A Board of nine directors is to be elected at the Annual  Meeting.  The nominees
for directors are Charles E. Becker, Eric J. Carlstrom, Peter I. Cavallaro, John
M. Davies, Mark A. Freeman,  Jeffrey R. Harcourt,  Jeffrey C. Jordan, Anthony J.
Puglisi  and Kenneth A.  Sexton.  In the absence of  direction  by  shareholders
executing  proxies,  the persons  named in the enclosed  proxy will vote FOR the
nominees  named  herein.  In the event that any nominee of Frontier is unable or
declines to serve as a director at the time of the Annual  Meeting,  the proxies
will be voted for any nominee  designated  by the current  Board of Directors to
fill the vacancy.  It is not presently  expected that any nominee will be unable
or will decline to serve as director.

INFORMATION CONCERNING NOMINEES FOR DIRECTORS

The  following  table  sets  forth  certain  information   regarding  Frontier's
directors, nominees for director and executive officers:

<TABLE>
<CAPTION>
Name                  Age      Position(s) with Frontier                        Director Since
----                  ---      -------------------------                        --------------
<S>                    <C>     <C>                                              <C>
Charles E. Becker      32      Director                                             Nominee
Eric J. Carlstrom      41      Director                                             Nominee
Peter I. Cavallaro     39      Director, Secretary and General Counsel              Nominee
John M. Davies         43      Director, Chairman of the Board, Chief                1999
                               Executive Officer and President
Mark A. Freeman        56      Director                                             Nominee
Jeffrey R. Harcourt    39      Director, Chief Financial Officer and Treasurer       1999
Jeffrey C. Jordan      44      Director and Vice President                           1999
Anthony J. Puglisi     51      Director                                             Nominee
Kenneth A. Sexton      46      Director                                              2000
</TABLE>

CHARLES E. BECKER has served as Vice President of Duck Pond Corp. since December
1997 and as Secretary  and Treasurer of WLNY-TV Inc.  since  January 2000.  From
December 30, 1997 through  January  2000,  Mr.  Becker served as Tax Director of
NationsBanc  Auto Leasing,  Inc. From March 1991 to June 1994, Mr. Becker was an
accountant  with the firm of BDO Seidman.  Mr. Becker holds an B.S.  degree from
the State University of New York at Binghamton. Mr. Becker is a certified public
accountant.

ERIC J. CARLSTROM has served as Senior Vice President of AON Risk Services, Inc.
since 1997.  Prior  thereto,  Mr.  Carlstrom  served as Senior Vice President at
Alexander &  Alexander,  an insurance  brokerage  firm,  from 1994 to 1997.  Mr.
Carlstrom holds a B.A. degree from Hofstra University.

PETER I.  CAVALLARO  joined UFAC as  Secretary  and General  Counsel in November
1999. Mr. Cavallaro joined Netrex LLC, a newly-organized  financial services and
technology  company,  in November 1999. Mr.  Cavallaro was appointed  Frontier's
Secretary  in January  2000.  From May 1990 to March  1999,  Mr.  Cavallaro  was
employed by NationsBanc  Auto Leasing,  Inc.  (formerly  named Oxford  Resources
Corp.), most recently serving as Senior Vice President and General Counsel. From
June 1999 to November 1999, Mr. Cavallaro was a Partner at the New York law firm
of Rivkin,  Radler & Kremer LLP. Mr.  Cavallaro  continues as Of Counsel to that
law firm. Mr. Cavallaro holds a J.D. degree from St. John's University School of
Law, and a B.A. degree from St. John's University.

                                       3
<PAGE>
JOHN M. DAVIES was appointed  sole director of UFAC in November 1999. Mr. Davies
has been  associated  with Frontier as a director since April 1999,  Chairman of
the Board since January 2000 and Chief  Executive  Officer and  President  since
November  22000.  Since June 1999,  Mr.  Davies has also served as  President of
Netrex LLC, a newly organized  financial services and technology  company.  From
September  1989 through June 1999,  Mr.  Davies was employed by The  Progressive
Corporation,  most recently as Division  President of Progressive's  Diversified
Business Group.  Mr. Davies has an M.B.A.  from the University of Pittsburgh and
has earned  numerous  professional  designations,  including  being a  certified
public accountant, a Chartered Property and Casualty Underwriter and a Chartered
Life Underwriter.

MARK A.  FREEMAN  is a private  investor.  Mr.  Freeman  served  as Senior  Vice
President  of  NationsBanc  Auto  Leasing,  Inc.  and  its  predecessor,  Oxford
Resources Corp., from 1974 to 1998. Mr. Freeman holds a B.B.A.  degree from City
College of New York,  Bernard M. Baruch School of Business  Administration.  Mr.
Freeman is a certified public accountant.

JEFFREY R.  HARCOURT  was  appointed  Treasurer  of UFAC in November  1999.  Mr.
Harcourt has served as Chief Financial Officer of Frontier since August 1999, as
a director  of  Frontier  since April 1999 and as  Treasurer  of Frontier  since
January 2000. From October 1990 through November 1999, Mr. Harcourt was employed
by The Progressive  Corporation,  most recently as Controller of the Diversified
Business  Group.  Mr.  Harcourt  currently  also  serves as the Chief  Financial
Officer of Netrex Holdings,  LLC, the parent company of UFAC. Mr. Harcourt holds
a B.S.  degree  from  Miami  University  and has earned  numerous  designations,
including being a certified public accountant, a Chartered Property and Casualty
Underwriter,  a Certified Internal Auditor and a Certified  Information  Systems
Auditor.

JEFFREY C. JORDAN has been Vice  President and director of Frontier  since April
1999.  From September 1984 through  November 1999 Mr. Jordan was employed by The
Progressive  Corporation  in numerous  capacities,  most  recently as a division
claims manager.  Mr. Jordan earned a B.A.  degree from Rutgers  University and a
J.D. degree from UCLA.

ANTHONY J. PUGLISI has been President of Zoomcar  Wholesale,  Inc. since October
2000.  From April 1993 to March  2000,  Mr.  Puglisi  served as  Executive  Vice
President of Olston  Corporation.  Mr.  Puglisi holds a B.B.A.  degree from City
College of New York,  Bernard M. Baruch School of Business  Administration.  Mr.
Puglisi is a certified public accountant.

KENNETH A. SEXTON was appointed as a director of Frontier in January  2000.  Mr.
Sexton currently  serves as Senior Vice President of Finance and  Administration
and Chief  Financial  Officer of Merant,  a worldwide  technology  and  software
company.  Mr. Sexton has served in various positions with Merant and its related
companies since 1991. Mr. Sexton holds a B.S. degree in business from Ohio State
University and is a certified public accountant.

Frontier's  Board of  Directors  met five  times in fiscal  year  2000,  and all
members  attended 75% or more of the meetings of the Board and  committees he or
she serves on.

AUDIT COMMITTEE

The Audit  Committee  of the Board  for the  fiscal  year  ended  June 30,  2000
consisted  of  Louis  T.  Mastos,   Jean  E.  Ryberg,  and  Kenneth  A.  Sexton,
non-employee directors of Frontier. The Audit Committee reviews annual financial
statements,  any significant accounting issues, and the scope and results of the
audit  performed by Frontier's  independent  auditors,  and  discusses  with the
auditors any other audit related  matters that may arise during the year. In May
2000,  the Board adopted a written  charter for the Audit  Committee.  A copy is
attached as Annex B. Under AMEX rules, Messrs. Mastos and Sexton are independent
directors.  Ms. Ryberg is not considered independent because she was employed by
Frontier within the last four years. The Board appointed Ms. Ryberg to the Audit
Committee to help  represent a consistent  approach to accounting  and financial
control issues during the past fiscal year in which Frontier  underwent a change
in management.

                                       4
<PAGE>
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

Frontier's Board of Directors serves as Frontier's  Compensation  Committee.  No
member of the current  Board had any  contractual  or other  relationships  with
Frontier  during the last  completed  fiscal year,  other than their  serving as
directors.

EXECUTIVE COMPENSATION

Frontier  receives its management  services under a service  agreement with UFAC
(the "Agreement").  Under the Agreement,  Frontier pays a monthly fee of $25,000
per month ($300,000 per year) for marketing,  managerial,  technological,  human
resources support,  financial and reporting  support,  the full-time services of
Jeffrey C. Jordan, and other services and resources. See "Proposal One - Certain
Transactions."

The  following  table sets forth  certain  information  concerning  compensation
during  the years  ended  June 30,  2000,  1999 and 1998 to the chief  executive
officer and each other executive officer whose aggregate  compensation  exceeded
$100,000 (the "Named Executives").

                         SUMMARY COMPENSATION TABLE (1)

                                         ANNUAL COMPENSATION
                                        -----------------------    ALL OTHER
NAME AND PRINCIPAL POSITION     YEAR    SALARY($)(2)   BONUS($)  COMPENSATION($)
---------------------------     ----    ------------   --------  ---------------
Troy M. Huth, Director, CEO      2000        (3)        (3)           (3)
and President                    1999
                                 1998

----------
(1)  Columns  representing other annual compensation and long-term  compensation
     were not included as no such compensation was granted.
(2)  No  perquisites  were  received by any person named above  greater than the
     lesser of $50,000 or 10% of salary plus bonus.
(3)  Mr.  Huth's  services  and the  services  of other  executive  officers  of
     Frontier are provided to Frontier by UFAC under the Agreement.

No  additional  sums  are paid or  payable  to UFAC for  bonuses,  other  annual
compensation,  long-term  compensation  or any other  form of  compensation  for
management  services.  Frontier  has no  employment  agreements  with any of its
management personnel and no other arrangements that would result in payment upon
resignation,  retirement or any other termination of employment with Frontier or
from a change-in-control of Frontier, or any of its subsidiaries, or a change in
the executive's responsibilities following a change-in-control.

OPTION/SAR GRANTS, EXERCISES AND HOLDINGS

Frontier did not grant any stock  options  during fiscal 2000 nor were there any
options outstanding as of June 30, 2000 for any of the Named Executives.

DIRECTORS' COMPENSATION

Each director,  including employees of Frontier, but excluding employees of UFAC
or Netrex Holdings  L.L.C.,  is paid $1,000 per Board meeting attended ($750 per
meeting prior to March 1, 2000). During fiscal 2000, each such director,  except
for Kenneth A. Sexton,  received  $2,750 for attendance at Board  meetings.  Mr.
Sexton received $2,000 for attendance at Board meetings.

                                       5
<PAGE>
REPORT OF THE COMPENSATION COMMITTEE

For the  fiscal  year  ended  June 30,  2000,  the  Compensation  Committee  was
comprised of the entire Board. The Board, acting as the Compensation  Committee,
establishes policies relating to the compensation of employees. The following is
a report  submitted by the Board members in their  capacity as the  Compensation
Committee,  addressing Frontier's compensation policy as it relates to the named
executive officers for fiscal 2000.

COMPENSATION POLICY

The goal of  Frontier's  executive  compensation  policy  is to  ensure  that an
appropriate  relationship  exists  between  executive  pay and the  creation  of
shareholder  value,  while  at  the  same  time  motivating  and  retaining  key
employees.  To achieve this goal, Frontier has implemented a gainsharing program
for all  employees  during  fiscal  2000.  The  program  is  designed  to reward
employees,  including executive employees,  for exceptional growth and return on
revenue.  Disbursements  under the  program  are made at the  discretion  of the
Board, if targets set by the Board are met. Annual cash  compensation,  together
with  equity-based,  incentive  compensation  is  designed to attract and retain
qualified  executives and to ensure that such executives have a continuing stake
in the long-term success of Frontier.  All executive officers and management are
eligible to participate in Frontier's 1996 Stock Option Plan.

FISCAL 2000 COMPENSATION

Frontier's  fiscal 2000  executive  compensation  plan  consisted  of (i) a base
salary and (ii)  gainsharing  based upon Frontier's  revenue  targets.  No stock
options were granted by the Board during fiscal 2000.

The Board believes that linking executive  compensation to corporate performance
(i.e., revenue targets and pre-tax profitability  targets) provides incentive to
the executive to enhance corporate performance and the shareholders'  interests.
It was with this in mind that the gainsharing portion of executive  compensation
was revised to the current arrangement with Frontier's named executives.

COMPANY PERFORMANCE

The following graph reflects a five-year  comparison of cumulative total returns
for the Common Stock,  the American Stock Exchange  ("AMEX") Market Value Index,
and Frontier's Peer Group of Stocks based on the four digit SIC Code Index.  The
total cumulative  return on investment  (change in the year-end stock price plus
reinvested  dividends) for each of the periods and indexes is based on the stock
price or  composite  index at the end of fiscal  1995.  The graph  compares  the
performance  of Frontier  with AMEX and Peer Group  Indexes with the  investment
weighted based upon market capitalization.

                      6/30/95   6/30/96   6/30/97   6/30/98   6/30/99   6/30/00
                      -------   -------   -------   -------   -------   -------
Frontier Adjusters    100.00    117.17    109.97    134.92    191.41    225.86
Industry              100.00    117.41    161.21    211.28    223.60    271.41
AMEX Market Index     100.00    114.50    121.78    140.79    138.50    159.25

                                       6
<PAGE>
CERTAIN TRANSACTIONS

Old Frontier  Investment,  Inc. of Arizona, of which William J. Rocke and Garnet
Rocke, his wife, own 51% of the issued and outstanding stock and James S. Rocke,
their son, owns the  remaining  49%, has entered into a license  agreement  with
Frontier pursuant to which it operates, under standard terms and conditions,  an
insurance adjusting and risk management business located in Scottsdale, Arizona,
and is paid a 5% royalty on gross  revenue  derived  from  services  provided by
certain  other  licensees in other Arizona  cities and towns.  Frontier paid Old
Frontier  Investment,  Inc.  $14,448 during fiscal year 2000 in connection  with
such 5% royalty agreement.

George M. Hill,  a  shareholder  and a former  Vice  President  and  Director of
Frontier, acts as outside counsel to Frontier. During the fiscal year ended June
30, 2000,  Frontier paid Mr.  Hill's law firm $42,774 for services  rendered and
disbursements.  Such  fees will  continue  to  accrue,  pursuant  to a  retainer
agreement, at the rate of $3,000 per month effective June 1, 1999.

In April 1999,  Frontier  entered into the Agreement with UFAC whereby  Frontier
pays a $25,000  monthly  fee for  marketing,  managerial,  technological,  human
resource support,  financial and reporting  support,  the full-time  services of
Jeffrey C.  Jordan,  and other  services  and  resources.  As of June 30,  2000,
Frontier had incurred  $300,000 in service  fees related to this  agreement,  as
well as an additional  $60,741 for services  performed outside of the agreement,
for an aggregate of $360,741.

Frontier  believes that the cost to Frontier for all of the foregoing was and is
competitive  with charges for similar  services and  facilities  available  from
third parties.

COMPLIANCE WITH SECTION 16(a) OF THE SECURITIES EXCHANGE ACT OF 1934

Based solely upon a review of copies of such forms  received by Frontier  during
fiscal  year ended  June 30,  2000,  and  written  representations  that no such
reports  were  required,  Frontier  believes  that each  person who, at any time
during such fiscal year,  was a director,  officer or  beneficial  owner of more
than 10% of the Common Stock  complied  with Section  16(a) filing  requirements
during such fiscal year.

                                       7
<PAGE>
                      BENEFICIAL OWNERSHIP OF COMMON STOCK

As of the close of business on the Record Date,  there were 8,957,660  shares of
Common Stock outstanding.  The following table sets forth information  regarding
the  beneficial  ownership  of  shares of the  Common  Stock  outstanding  as of
November  15, 2000 by (i) each person or group known to Frontier who owns or who
will own more than 5% of the  outstanding  shares of Common Stock,  (ii) each of
the directors, nominees for director, and the executive officers of Frontier and
(iii) by all  directors and  executive  officers of Frontier as a group.  Unless
otherwise indicated in the footnotes,  all of such interests are owned directly,
and the indicated  person has sole voting and  investment  power.  The number of
shares  represents  the  number  of shares of  Common  Stock the  person  holds,
including  shares  that may be issued  upon the  exercise  of  options  that are
exercisable  as of January  15,  2001.  Information  presented  in the table and
related notes has been obtained  from the  beneficial  owner and/or from reports
filed by the  beneficial  owner  with the  Securities  and  Exchange  Commission
pursuant to Section 13 of the Exchange Act.

                                                  Shares Beneficially
                                              Owned on November 15, 2000
                                      -----------------------------------------
                                        Amount and Nature of         Percent
Name of Beneficial Owner              Beneficial Ownership (1)     of Class (2)
------------------------              ------------------------     ------------
OFFICERS AND DIRECTORS
Charles E. Becker (5)                            --                     *
Eric J. Carlstrom (5)                            --                     *
Peter I. Cavallaro (5)                           --                     *
John M. Davies (5)(6)                           500                     *
Mark A. Freeman (5)                              --                     *
Jeffrey R. Harcourt (4)                          --                     *
Troy M. Huth (4)                                 --                     *
Jeffrey C. Jordan (3)                            --                     *
Louis T. Mastos and Eva B.
  Mastos, his wife (3)(7)                   207,103                   2.31%
Laurel A. Park (3)                               --                     *
Anthony J. Puglisi (5)                           --                     *
William J. Rocke and Garnet Rocke,
  his wife (3)(8)                           415,332                   4.64%
Jean E. Ryberg (3)(9)                        97,960                   1.09%
Kenneth A. Sexton (3)                            --                     *
William A. White (4)                             --                     *
All officers and directors as a
  group (eleven persons) (10)               720,895                   8.05%

FIVE PERCENT SHAREHOLDERS
United Financial Adjusting Company
  (4)(11)                                 5,258,513                  58.70%

----------
*    Less than 1%
(1)  Includes,  when  applicable,  shares owned of record by such person's minor
     children and spouse and by other  related  individuals  and  entities  over
     whose  shares of Common Stock such person has  custody,  voting  control or
     power of  disposition.  Also  includes  shares  of  Common  Stock  that the
     identified  person had the right to acquire  within 60 days after  November
     15, 2000 by the exercise of stock options.

                                       8
<PAGE>
(2)  The  percentages  shown  include the shares of Common Stock that the person
     had the right to  acquire  within  60 days  after  November  15,  2000.  In
     calculating  the  percentage of ownership,  all shares of Common Stock that
     the  identified  person  had the  right to  acquire  within  60 days  after
     November 15, 2000 are deemed to be outstanding for the purpose of computing
     the percentage of the shares of Common Stock owned by such person,  but are
     not deemed to be outstanding for the purpose of computing the percentage of
     shares of Common Stock owned by any other shareholders.

(3)  Each of such persons may be reached  through  Frontier at 45 East  Monterey
     Way, Phoenix, Arizona 85012.

(4)  May be reached at 31500 Solon Road, Solon, Ohio 44139.

(5)  May be reached at 270 South  Service  Road,  Suite 45,  Melville,  New York
     11747-2339.

(6)  Does  not  include  5,258,513  shares  owned by UFAC to  which  Mr.  Davies
     disclaims any  beneficial  interest for purposes of Section 13(d) or (g) of
     the Securities Exchange Act of 1934, as amended.

(7)  Includes  183,180 shares held in a trust under an agreement  dated February
     10, 1981, in which Mr. and Mrs. Mastos hold equal beneficial interests, and
     23,523 shares which are held by Louis T. Mastos in an Individual Retirement
     Account.

(8)  Includes 290,000 shares held by Old Frontier  Investment,  Inc. of Arizona,
     of which  William  J. Rocke and  Garnet  Rocke hold 51% of the  outstanding
     stock.

(9)  Excludes  28,000 shares held by Mrs.  Ryberg's sons and  grandchildren,  in
     which she disclaims any beneficial interest.

(10) Excludes all duplication of shared holdings required to be reported by more
     than one officer or director.

(11) Includes  5,258,513  shares  owned by UFAC.  These  shares  were  purchased
     directly  from  Frontier in April 1999.  As a result  there was a change in
     control of Frontier.  UFAC was a wholly-owned subsidiary of The Progressive
     Corporation.  Pursuant to a Contribution  Agreement  dated October 1, 1999,
     The Progressive Corporation contributed all of its shares of UFAC to Netrex
     Holdings L.L.C.  in exchange for 51.3% of the  outstanding  units of Netrex
     Holdings,  L.L.C.  As a result,  there was a change in control of UFAC and,
     therefore,  an indirect change in control of Frontier. UFAC is now a wholly
     owned  subsidiary of Netrex  Holdings,  L.L.C. As of the date of this Proxy
     Statement,  Netrex  Holdings,  L.L.C.,  is owned  51.4% by The  Progressive
     Corporation  and 48.6% by NCG which is  wholly-owned  by  Netrex  LLC.  The
     Progressive Corporation is a large publicly-traded  corporation.  According
     to  certain  insurance  regulatory  filings  dated  March  30,  2000 of The
     Progressive  Corporation,  Peter B. Lewis,  President  and Chief  Executive
     Officer of The Progressive  Corporation,  owns  approximately  13.1% of the
     outstanding common stock of that company. Netrex LLC is a limited liability
     company, the manager of which is Duck Pond Corp., which is a privately-held
     corporation  having voting control and investment power of Netrex LLC. Each
     of Michael C. Pascucci,  Christopher S. Pascucci and Ralph P. Pascucci owns
     one-third of the  outstanding  stock of and each is a director of (together
     constituting  all of the  directors  of) Duck Pond  Corp.  The  Progressive
     Corporation,  NCG, Netrex LLC, Netrex  Holdings,  L.L.C.,  Duck Pond Corp.,
     Peter B. Lewis,  Michael C. Pascucci,  Christopher S. Pascucci and Ralph P.
     Pascucci  each  disclaims  that it is the  beneficial  owner of  Frontier's
     shares owned by UFAC for purposes of Section 13(d) or (g) of the Securities
     Exchange Act of 1934, as amended.

To the best  knowledge of Frontier,  no person or groups of persons,  other than
officers,  directors  and UFAC  beneficially  own more than five  percent of the
Common Stock (based upon present records of the transfer agent).

                                       9
<PAGE>
--------------------------------------------------------------------------------
                           PROPOSALS TWO THROUGH EIGHT
--------------------------------------------------------------------------------

BACKGROUND

Frontier   became  an  Arizona   corporation  in  1983,  when  its  Articles  of
Incorporation ("Articles") were filed with the Arizona Corporation Commission on
October  7, 1983.  On  October  20,  1986,  Frontier  amended  its  Articles  of
Incorporation  to change its  corporate  name to Frontier  Adjusters of America,
Inc. On November 12, 1987,  Frontier  filed a second  amendment to provide for a
limitation of the personal liability of directors for breaches of fiduciary duty
as a director,  as permitted by Arizona law, and to provide for  indemnification
of directors and officers to the fullest extent  permitted by applicable law. On
October 24, 1991,  Frontier filed a third amendment that added an exemption from
the  Arizona  Takeover  Act. On April 26,  1999,  Frontier  filed a  certificate
establishing  and  designating  the  class  and  fixing  and  determining  their
respective   preferences,    privileges,   voting   powers,   restrictions   and
qualifications  of 6,000,000  shares of Series A  Convertible  Voting  Preferred
Stock.

On January 1, 1996,  significant revisions to Arizona law governing corporations
went into effect (the "Business  Corporation Act"). The Business Corporation Act
automatically  applied to  Frontier  without  any  further  action by  Frontier.
However,  certain  provisions  of the  Articles  are  inconsistent  with certain
provisions of the Business  Corporation Act. As a result, the Board of Directors
determined that it is in the best interests of Frontier to amend and restate the
Articles to the extent  necessary to make them more consistent with the Business
Corporation  Act.  In  addition,  because  the  Articles  currently  consist  of
Frontier's  original  Articles of  Incorporation  and  subsequent  amendments as
described above, the Board of Directors deemed it advisable to amend and restate
the  Articles in their  entirety to provide one  integrated  document,  which is
easier to read and which will avoid confusion.  While the  effectiveness of each
of the  following  proposals  is not  conditional  on the  approval of the other
proposals  found  in  this  Proxy  Statement,  they  work  together  to  conform
Frontier's Articles of Incorporation to the revised Business Corporation Act.

--------------------------------------------------------------------------------
                                  PROPOSAL TWO

               PROPOSAL TO CONFORM CURRENT LIMITATION OF LIABILITY
                    PROVISIONS WITH BUSINESS CORPORATION ACT
--------------------------------------------------------------------------------

The Articles currently eliminate the personal liability of directors to Frontier
or its shareholders for monetary damages incurred as the result of the breach of
their  fiduciary duty as a director except for: (i) any breach of the director's
duty of loyalty to the  Corporation or its members;  (ii) acts or omissions that
are not in good  faith  or that  involve  intentional  misconduct  or a  knowing
violation of law; and (iii) any transaction  from which the director  derived an
improper personal benefit.  The proposed Amended and Restated Articles eliminate
the  personal  liability  of  any  director  of  Frontier  to  Frontier  or  its
shareholders  for money  damages  for any  action  taken or  failure to take any
action as a director of Frontier,  to the fullest  extent  allowed by law. Under
the  Business  Corporation  Act,  Frontier  may not  indemnify  a  director  for
liability  for any of the  following:  (a) the  amount  of a  financial  benefit
received  by the  director  to  which  the  director  is not  entitled;  (b) the
intentional  infliction  of harm on  Frontier or its  shareholders;  (c) certain
unlawful  distributions  to  shareholders;  and (d) an intentional  violation of
criminal  law.  The  effect of these  provisions  in the  proposed  Amended  and
Restated  Articles is to eliminate  the right of Frontier  and its  shareholders
(through shareholders'  derivative suits on behalf of Frontier) to recover money
damages from a director  for all actions or  omissions as a director,  including
breaches  resulting from negligent or grossly negligent  behavior (except in the
situations  described in clauses (a) through (d) above). These provisions do not
limit or eliminate the right of Frontier or any shareholder to seek  nonmonetary
relief  such as an  injunction  or  rescission  to the  extent  of a breach of a
director's  duty of care.  The  provisions in the proposed  Amended and Restated
Articles  described  above are  needed to  eliminate  potential  inconsistencies
between the Articles and the Business Corporation Act. In addition, the proposed

                                       10
<PAGE>
revisions will provide broader limitation of liability to Frontier's  directors.
The Board of Directors  believes that these revisions  respecting the limitation
of directors' liabilities are necessary to enable Frontier to attract and retain
qualified  persons to serve as  directors  of  Frontier.  The Board of Directors
recommends a vote FOR the proposal to conform  current  limitation  of liability
provisions with the Business Corporation Act.

--------------------------------------------------------------------------------
                                 PROPOSAL THREE

           PROPOSAL TO CONFORM CURRENT INDEMNIFICATION PROVISIONS WITH
                            BUSINESS CORPORATION ACT
--------------------------------------------------------------------------------

The proposed Amended and Restated Articles include  provisions that are intended
to conform the  current  indemnification  provisions  of the  Articles  with the
Business  Corporation Act and that, in conjunction with the Business Corporation
Act, will enable Frontier to provide broader  indemnification  to its directors,
officers,   employees  and  agents  than  the  Articles   currently  permit.  In
particular,  certain  provisions  permitted by the Business  Corporation Act and
included in the  proposed  Amended  and  Restated  Articles  will permit and, in
certain  instances,  require  Frontier to pay for or  reimburse  expenses to its
directors,  officers,  employees and agents in advance of a final disposition of
legal  proceedings  to which  such  persons  may be parties as a result of their
serving as directors,  officers,  employees or agents of Frontier.  The Articles
currently do not permit  Frontier to make such advances.  The Board of Directors
believes that the ability to advance expenses to such persons will better enable
them to  successfully  defend legal  proceedings to which they become parties as
the  result of having  served on  behalf  of  Frontier.  The Board of  Directors
believes that the broader  indemnification  provisions permitted by the Business
Corporation Act and included in the proposed  Amended and Restated  Articles are
necessary to enable Frontier to attract and retain qualified persons to serve as
directors,  officers,  employees and agents. The Board of Directors recommends a
vote FOR the proposal to conform  current  indemnification  provisions  with the
Business Corporation Act.

REQUIRED INDEMNIFICATION

The proposed Amended and Restated Articles and the Business Corporation Act will
require Frontier to indemnify all directors and officers of Frontier who are not
directors  against  "liability"  as defined  below.  The  proposed  Amended  and
Restated Articles and the Business Corporation Act also will require Frontier to
indemnify  against  reasonable  "expenses,"  as defined  below,  any director or
officer who is the prevailing  party in a defense of any proceeding to which the
director  or  officer is a party  because  such  person is or was a director  or
officer of Frontier. In addition, the Business Corporation Act requires Frontier
to pay expenses to "Outside  Directors," as defined below, in advance of a final
disposition  of the  proceeding  if: (i) the  Director  furnishes  to Frontier a
written  affirmation  ("Affirmation")  of his or her good faith belief that: (a)
his or her conduct was in good faith, (b) he or she reasonably believes that the
conduct  was in the best  interests  of  Frontier,  or at least not  opposed  to
Frontier's best interests, and (c) in the case of any criminal proceeding, he or
she had no reasonable  cause to believe the conduct was unlawful (the  "Standard
of Conduct"); and (ii) the director provided Frontier with a written undertaking
(the "Undertaking") to repay the advance if it ultimately is determined that the
director did not meet the Standard of Conduct. However, the Business Corporation
Act prohibits Frontier from advancing expenses to an Outside Director if a court
determines,  before  payment,  that the director  failed to meet the Standard of
Conduct, and the court does not otherwise authorize indemnification.

The proposed Amended and Restated Articles and the Business Corporation Act also
will require  Frontier to  indemnify a director  who is not an Outside  Director
against liability,  but only if Frontier is advised in the specific case after a
determination has been made by either (i) a majority of the members of the Board
of  Directors  who are not at the time parties to the  proceeding,  (ii) special

                                       11
<PAGE>
legal counsel,  or (iii) the shareholders of Frontier (excluding shares owned by
or voted  under the  control  of  directors  who are at the time  parties to the
proceeding)   that  the   director   has  met  the   Standard   of   Conduct  (a
"Determination").  In addition,  the Business Corporation Act prohibits Frontier
from indemnifying a director who is not an Outside Director in connection with a
proceeding  by or in the rights of  Frontier  in which the  director is adjudged
liable to Frontier or in connection  with a proceeding in which the director was
adjudged  liable on the basis that the director  improperly  received a personal
benefit. As permitted by the Business  Corporation Act, the proposed Amended and
Restated  Articles  also  will  require  Frontier  to pay for or  reimburse  the
reasonable  expenses of a director who is not an Outside  Director in advance of
the final disposition of a proceeding if a director  furnishes  Frontier with an
Affirmation,  an Undertaking,  and a  Determination  is made that the facts then
known to the persons making the Determination would not preclude indemnification
under the Business Corporation Act.

OPTIONAL INDEMNIFICATION

The proposed Amended and Restated Articles and the Business Corporation Act will
permit Frontier,  in its sole  discretion,  to indemnify  against  liability and
advance  expenses to,  employees or agents who are not an officer or director to
the same extent as an officer or director. However, the Business Corporation Act
prohibits  Frontier from  indemnifying  such persons against  liability unless a
Determination is made that indemnification is permissible because the person has
met the Standard of Conduct.  The Business  Corporation Act permits  Frontier to
pay for or  reimburse  expenses to an employee or agent who is not a director in
advance  of a formal  disposition  of the  proceeding,  but  only if the  person
furnishes to Frontier an Affirmation and an Undertaking  and a Determination  is
made that the facts then known to the persons making the Determination would not
otherwise preclude indemnification.

COURT-ORDERED INDEMNIFICATION

The proposed Articles and the Business Corporation Act will permit a director or
officer of Frontier to apply to a court for  indemnification,  in which case the
court may,  subject to certain  conditions,  order  Frontier to  indemnify  such
person for all or part of the person's liability and expenses.

DEFINITIONS

The Business  Corporation Act defines "Outside Director" to mean a director who,
when serving as a director, was not an officer,  employee or holder of more than
five percent (5%) of the  outstanding  shares of any class of stock of Frontier.
"Liability"  under the Business  Corporation  Act means the  obligation to pay a
judgment,  settlement,  penalty or fine,  including an excise tax assessed  with
respect to an employee  benefit  plan,  or  reasonable  expenses  incurred  with
respect to a proceeding, and includes obligations and expenses that have not yet
been paid by the indemnified  person but that have been or may be incurred.  The
Business  Corporation  Act defines  "expenses" as attorneys'  fees and all other
costs and expenses reasonably related to a proceeding.

--------------------------------------------------------------------------------
                                  PROPOSAL FOUR

        PROPOSAL TO CONFORM CURRENT CONFLICT OF INTEREST PROVISIONS WITH
                            BUSINESS CORPORATION ACT
--------------------------------------------------------------------------------

The proposed Amended and Restated Articles include  substantive  amendments that
delete  provisions  regarding  directors'  conflicts  of  interest  because  the
Business  Corporation Act's provisions regarding this item are inconsistent with
the  Articles.  The Board of  Directors  recommends  a vote FOR the  proposal to
conform current  conflict of interest  provisions with the Business  Corporation
Act.

                                       12
<PAGE>
--------------------------------------------------------------------------------
                                  PROPOSAL FIVE

                  PROPOSAL TO UPDATE DESCRIPTION OF PURPOSE AND
                        CHARACTER OF BUSINESS OF FRONTIER
--------------------------------------------------------------------------------

The proposed Amended and Restated Articles include  substantive  amendments that
update the  description  of the purpose for which  Frontier is organized and the
character of business that Frontier conducts.  The Board of Directors recommends
a vote FOR the proposal to update the  description  of purpose and  character of
business of Frontier.

--------------------------------------------------------------------------------
                                  PROPOSAL SIX

            PROPOSAL TO UPDATE THE PROVISIONS OF FRONTIER'S ARTICLES
                        REGARDING SERIAL PREFERRED STOCK
--------------------------------------------------------------------------------

The proposed Amended and Restated Articles include  substantive  amendments that
update the provisions in Article 4 regarding  serial  preferred stock. The Board
of  Directors  recommends a vote FOR the  proposal to update the  provisions  of
Frontier's Articles regarding serial preferred stock.

The Amended and Restated  Articles do not include the rights and  preferences of
the  Series A  Convertible  Voting  Preferred  Stock of  Frontier.  The Series A
Convertible  Voting Preferred Stock was established and designated by Frontier's
Board on April 26, 1999,  by filing a Certificate  with the Arizona  Corporation
Commission,  establishing  and  designating the class and fixing and determining
the relative preferences, rights, voting powers, restrictions and qualifications
of the  Series  A  Convertible  Voting  Preferred  Stock.  There  are no  shares
presently  outstanding,  nor  does  Frontier  anticipate  issuing  any  Series A
Convertible  Voting Preferred Stock. All formerly issued and outstanding  shares
of Series A Convertible  Voting  Preferred Stock have been converted into Common
Stock of  Frontier.  Pursuant  to the  rights  and  preferences  of the Series A
Convertible  Voting  Preferred Stock, all shares that were issued and reacquired
in any  manner by  Frontier  were  restored  to the  status of  authorized,  but
unissued preferred stock,  without  designation as to series.  Furthermore,  the
rights and preferences of the Series A Convertible  Voting Preferred Stock allow
Frontier to retire any unissued shares of Series A Convertible  Voting Preferred
Stock and  require  that such  shares  shall then be  restored  to the status of
authorized but unissued preferred stock,  without  designation as to series. The
Board of Directors  of Frontier  has adopted a resolution  retiring all unissued
Series A Convertible Voting Preferred Stock. Accordingly,  such unissued shares,
as well as all converted shares of Series A Convertible  Voting Preferred Stock,
have been restored to the status of  authorized  but unissued  preferred  stock,
without  designation as to series,  and the establishment and designation of the
class and fixing and determining of the relative preferences, privileges, voting
powers,  restrictions  and  qualifications  of any Series A  Convertible  Voting
Preferred  Stock,  which was part of the  Articles,  has been  removed  from the
Amended and Restated Articles.

The Business  Corporation  Act provides that Frontier may acquire its own shares
or  issue  rights,   options,  or  warrants  to  purchase  shares  of  Frontier.
Accordingly,  provisions in the current Articles that authorize Frontier to take
such actions have been deleted from the proposed Amended and Restated  Articles.
The Business Corporation Act provides that companies may issue bonds, debentures
or  debt  securities.  Accordingly,  provisions  in the  current  Articles  that
authorize  Frontier to issue such securities have been deleted from the proposed
Amended and Restated Articles.

                                       13
<PAGE>
The Business Corporation Act prohibits Frontier from issuing shares of one class
or series of its  capital  stock as a dividend  in  respect of another  class or
series of its capital  stock  unless  either (i) the  articles of  incorporation
authorize  such a dividend;  (ii) a majority of the votes entitled to be cast by
the class or series to be issued as a dividend  approves the issuance;  or (iii)
no shares of the class or series  to be issued  are  outstanding.  The  proposed
Amended and Restated Articles  authorize Frontier to pay to holders of one class
or series of  Frontier's  capital stock  dividends  payable in shares of another
class or series of Frontier's capital stock, without approval or ratification by
Frontier's shareholders.

--------------------------------------------------------------------------------
                                 PROPOSAL SEVEN

                PROPOSAL TO MAINTAIN CERTAIN CORPORATE RECORDS AT
                       KNOWN PLACE OF BUSINESS OF FRONTIER
--------------------------------------------------------------------------------

The Business  Corporation Act requires Frontier or its agent to maintain certain
corporate  records.  The proposed  Amended and Restated  Articles  provide that,
unless the Bylaws of Frontier provide  otherwise and Frontier's  statutory agent
expressly  consents  thereto in writing,  all records  required  pursuant to the
Business  Corporation  Act to be kept by Frontier or its agents shall be kept by
Frontier  at the known place of business  of  Frontier.  The Board of  Directors
believes that this  provision of the Amended and Restated  Articles is necessary
to eliminate potential administrative burdens that might deter qualified persons
from serving as Frontier's  statutory agent. The Board of Directors recommends a
vote FOR the  proposal  to  maintain  corporate  records  at the known  place of
business of Frontier.

--------------------------------------------------------------------------------
                                 PROPOSAL EIGHT

       PROPOSAL TO AMEND AND RESTATE FRONTIER'S ARTICLES OF INCORPORATION
--------------------------------------------------------------------------------

On May 2, 2000, the Board of Directors  unanimously approved a proposal to amend
and restate Frontier's Articles of Incorporation as amended (the "Articles"), to
conform the Articles to certain changes enacted under Arizona law and to reflect
other  technical  revisions.  The Board of  Directors  recommends a vote FOR the
proposal  to amend and  restate  the  Articles.  The full  text of the  proposed
Amended and Restated Articles is included as Annex A to this Proxy Statement. If
approved by Frontier's shareholders,  the proposed Amended and Restated Articles
will become effective upon filing of the Amended and Restated  Articles with the
Arizona  Corporation  Commission,  which  will  occur  as  soon  as  practicable
following the Annual Meeting.

The approval of the proposed  Amended and Restated  Articles will also result in
the amendment and  restatement  of the Articles in their entirety to reflect the
foregoing  substantive  changes  as well as several  nonsubstantive  ministerial
changes as contained in Annex A. These changes  include the  elimination  of the
names and addresses of the original incorporators of Frontier, reflection of the
fact that the Articles of  Incorporation  have been  restated,  restatement  and
renumbering  of certain  articles,  and  reflection  of the names of the persons
currently serving as directors, as required by the Business Corporation Act.

--------------------------------------------------------------------------------
                                  PROPOSAL NINE

               RATIFICATION OF APPOINTMENT OF INDEPENDENT AUDITORS
--------------------------------------------------------------------------------

The Board of Directors has appointed McGladrey & Pullen, LLP, independent public
accountants,  as the  auditors of  Frontier  for the fiscal year ending June 30,
2001,  to serve as such at the  pleasure  of the Board of  Directors.  The Board
requests  that  shareholders  vote to  ratify  this  appointment  at the  Annual
Meeting.

                                       14
<PAGE>
Audit  services  for the  fiscal  year  ended  June 30,  2000 were  provided  by
McGladrey & Pullen,  LLP,  and  consisted  of the  examination  of  consolidated
financial statements of Frontier and its subsidiaries, reviews of information in
certain  filings  with the  Securities  and  Exchange  Commission  and  periodic
consultation  regarding  accounting and financial matters.  Frontier is informed
that neither McGladrey & Pullen,  LLP, nor any of its partners or associates has
any relationship with Frontier, other than as independent auditors.

Certain  financial  statements  of  Frontier  appear in  Frontier's  2000 Annual
Report.  A  representative  of  McGladrey  & Pullen,  LLP will be present at the
Annual  Meeting  and will be  available  to make a  statement  and to respond to
questions concerning the financial statements.

        REQUIRED VOTE, EFFECT OF SHAREHOLDER APPROVAL AND RELATED MATTERS

The  affirmative  vote  of a  majority  of  the  shares  present  in  person  or
represented  by proxy at the Annual  Meeting,  provided that the total number of
shares  present  in  person  or  represented  by  proxy  at the  Annual  Meeting
represents  over 50% of the shares of Common  Stock issued and  outstanding,  is
required  to  vote  to  approve  each  of  the  amendments  to the  Articles  of
Incorporation,  approve  the  Amended  and  Restated  Articles,  and  ratify the
appointment of McGladrey & Pullen, LLP. The nine persons who receive the highest
number of votes under cumulative voting, will be elected as directors. UFAC owns
58.7% of the issued and  outstanding  shares of Common Stock of Frontier,  which
represents sufficient votes to approve each of the Proposals,  however,  because
of cumulative voting for directors, it may not have sufficient votes to fill all
of the Board positions.

                                  OTHER MATTERS

Management  of  Frontier  knows of no other  matters  that will come  before the
Annual  Meeting.  However,  if any other matters should properly come before the
Annual  Meeting,  it is the intention of the persons named in the enclosed proxy
to vote each proxy in accordance with his best judgment on such matter.

                       DEADLINE FOR SHAREHOLDER PROPOSALS

Shareholder  proposals that are intended to be presented by such shareholders at
Frontier's  annual meeting of  shareholders to be held during calendar 2001 must
be  received by us no later than July 28,  2001,  in order to be included in the
proxy  statement and form of proxy  relating to such  meeting.  Pursuant to Rule
14a-4 under the  Exchange  Act, we intend to retain  discretionary  authority to
vote proxies with respect to shareholder  proposals which the proponent does not
seek to have included in the proxy  statement for the annual  meeting to be held
during calendar 2001, except in circumstances where (a) we receive notice of the
proposed  matter no later than October 15, 2001 and (b) the  proponent  complies
with the other requirements set forth in Rule 14a-4.

                                        By Order of the Board of Directors,

                                        Peter I. Cavallaro
                                        Secretary
Phoenix, Arizona
November 22, 2000

                                       15
<PAGE>
                                     ANNEX A

                           AMENDED AND FIRST RESTATED
                            ARTICLES OF INCORPORATION
                                       OF
                       FRONTIER ADJUSTERS OF AMERICA, INC.



     These Amended and Restated  Articles of Incorporation  correctly set forth,
without  change,  the  Amended  and  Restated  Articles  adopted by the Board of
Directors and Shareholders as of  ____________,  2000, and  ____________,  2000,
respectively,  and  supersede  the original  Articles of  Incorporation  and all
amendments to the original Articles of Incorporation.

     ARTICLE 1. The name of the  corporation  is FRONTIER  ADJUSTERS OF AMERICA,
INC., (the "Corporation").

     ARTICLE  2. The  purpose  for which the  Corporation  is  organized  is the
transaction  of any  and all  lawful  business  for  which  corporations  may be
incorporated  under the Arizona  Business  Corporation Law, as it may be amended
from time to time (the "Business Corporation Act").

     ARTICLE 3. The present character of business that the Corporation  conducts
in the State of Arizona  is  insurance  adjusting,  risk  management,  and other
businesses through wholly-owned subsidiaries, and all manner of activity related
thereto.

     ARTICLE 4. The authorized capital stock of the corporation shall be divided
into 100,000,000  shares of preferred stock with a par value to be determined by
the Board of  Directors  prior to the  issuance  of the stock,  and  100,000,000
shares of common  stock,  par value $0.01 per share.  Stock shall be issued when
paid for in cash, past services,  real property or personal property, and shall,
when issued, be fully paid for and forever  non-assessable.  The judgment of the
Board of  Directors  as to the value of any  property  or  service  rendered  in
exchange  for stock shall be  conclusive  in the absence of actual  fraud in the
transaction.

     Each issued and  outstanding  share of common stock will entitle the holder
thereof to one (1) vote on any matter  submitted  to a vote of or for consent of
shareholders.

     The Board of Directors is  authorized  to provide from time to time for the
issuance of shares of serial  preferred  stock in series and to fix from time to
time before issuance the designation,  preferences, privileges and voting powers
of the shares of each series of serial  preferred stock and the  restrictions or
qualifications  thereof,  including,  without  limiting  the  generality  of the
foregoing, the following:

     i. The serial designation and authorized number of shares;

     ii. The dividend  rate,  the date or dates on which such  dividends will be
payable, and the extent to which such dividends may be cumulative;

     iii.  The amount or amounts to be  received  by the holders in the event of
voluntary or involuntary dissolution or liquidation of the Corporation;

     iv.  The price or prices at which  shares  may be  redeemed  and any terms,
conditions and limitations upon such redemption;

     v. Any sinking fund provisions for redemption or purchase of shares of such
series; and

     vi. The terms and conditions, if any, on which shares may be converted into
shares of other capital stock,  or of other series of serial  preferred stock of
the Corporation.
<PAGE>
     Each series of serial  preferred  stock, in preference to the common stock,
may be entitled  to  dividends,  from funds or other  assets  legally  available
therefor,  at such rates, payable at such times and cumulative to such extent as
may be  fixed  by the  Board  of  Directors  pursuant  to the  authority  herein
conferred   upon  it.  In  the  event  of  dissolution  or  liquidation  of  the
Corporation,  voluntary  or  involuntary,  the  holders of the serial  preferred
stock, in preference to the common stock, may be entitled to receive such amount
or amounts as may be fixed by the Board of Directors  pursuant to the  authority
herein conferred upon it. Each issued and outstanding  share of serial preferred
stock will entitle the holder  thereof only to those  votes,  if any,  which may
expressly be fixed as hereinafter provided for the respective series thereof and
to voting rights on certain matters, and in certain circumstances,  as set forth
in this Article.

     Preference stock of any series redeemed, converted, exchanged, purchased or
otherwise  acquired by the Corporation shall be cancelled by the Corporation and
returned  to the status of  authorized  but  unissued  preference  stock  unless
otherwise provided herein or in resolutions of the board of directors duly filed
with the Arizona Corporation Commission authorizing the issuance of the series.

     All shares of any series of serial preferred stock, as between  themselves,
shall rank equally and be identical;  and all series of serial  preferred stock,
as between themselves shall rank equally and be identical except as set forth in
resolutions  of the board of directors  duly filed with the Arizona  Corporation
Commission authorizing the issuance of the series.

     ARTICLE  5. The name  and  street  address  of the  statutory  agent of the
Corporation are Corporation Service Company, 3636 North Central Avenue, Phoenix,
Arizona 85012.

     ARTICLE 6. The board of  directors  consists  of 9  members.  The number of
directors  may be increased  or decreased  from time to time as set forth in the
bylaws of the  Corporation.  The names and  addresses of each of the persons who
currently serve as the members of the board of directors are:

          Name                                        Address
          ----                                        -------

_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012
_____________________________      45 East Monterey Way, Phoenix, Arizona 85012

     ARTICLE 7. The personal liability of any director of the Corporation to the
Corporation or its  shareholders  for money damages for any action or failure to
take any action as a director is hereby eliminated to the fullest extent allowed
by law.

     ARTICLE 8. The Corporation shall indemnify, and advance expenses to, to the
fullest  extent  allowed by law,  any person who incurs  liability or expense by
reason of such person acting as a director or officer of the  Corporation.  This
indemnification  with respect to  directors  and  officers  shall be  mandatory,
subject  to  the   requirements  of  the  Business   Corporation   Act,  in  all
circumstances in which  indemnification is permitted by the Business Corporation
Act. In addition,  the Corporation may, in its sole discretion,  indemnify,  and
advance expenses to, to the fullest extent allowed by law, any person who incurs
liability or expense by reason of such person  acting as an employee or agent of
the  Corporation,  except where  indemnification  is  mandatory  pursuant to the
Business  Corporation Act, in which case the Corporation  shall indemnify to the
fullest extent required by the Business Corporation Act.

                                       2
<PAGE>
     ARTICLE 9. Pursuant to Arizona Revised Statutes Sections  10-2721(A)(2) and
10-2743(A)(2)  and  pursuant  to  the  approval  of  the  shareholders  of  this
Corporation,  this  Corporation  shall be exempt from the  provisions  of A.R.S.
Section 10-2721  through  10-2743,  concerning  control share  acquisitions  (as
defined in A.R.S.  Section  10-2701(9) and business  combinations (as defined in
A.R.S. Section 10-2701(6)).  This Article 9 shall not apply to any control share
acquisition made on or before the effective date of the Articles of Amendment to
this  Corporation's  Articles of  Incorporation  to  incorporate  this Article 9
herein,  or to any  business  combination  with an  interested  shareholder  (as
defined in A.R.S.  Section 10-2701(10)) whose share acquisition date (as defined
in A.R.S.  Section  10-2701(14))  was on or  before  the  effective  date of the
Articles  of  Amendment  to this  Corporation's  Articles  of  Incorporation  to
incorporate this Article 9 herein.

     ARTICLE 10. Unless the bylaws of the Corporation  provide otherwise and the
statutory  agent expressly  consents  thereto in writing,  all records  required
pursuant to the Business  Corporation  Act to be kept by the  Corporation or its
agent  shall be kept by the  Corporation  at the known  place of business of the
Corporation.

     ARTICLE 11. The Corporation  shall have the right to pay dividends  payable
in shares of one class of stock to holders of shares of another  class or series
of stock of the Corporation,  and no shareholder approval or ratification of any
such dividend shall be required.

     ARTICLE  12. The  street  address of the known  place of  business  for the
Corporation is 45 East Monterey Way, Phoenix, Arizona 85012.

                                       3
<PAGE>
                                     ANNEX B


                       FRONTIER ADJUSTERS OF AMERICA, INC.
                             AUDIT COMMITTEE CHARTER

MISSION STATEMENT

The audit  committee  will  assist  the board of  directors  in  fulfilling  its
oversight  responsibilities.  The audit  committee  will  review  the  financial
reporting process,  the system of internal control,  the audit process,  and the
company's  process for monitoring  compliance with laws and regulations and with
the code of conduct.  In  performing  its duties,  the  committee  will maintain
effective working relationships with the board of directors, management, and the
internal and external  auditors.  To effectively  perform his or her role,  each
committee member will obtain an  understanding of the detailed  responsibilities
of committee membership as well as the company's business, operations and risks.

ORGANIZATION

SIZE OF COMMITTEE

The  committee  will be comprised of a minimum of three  independent  directors,
each of whom is financially  literate or becomes  financially  literate within a
reasonable  period of time after his or her appointment to the audit  committee.
At least one  member of the audit  committee  will have  accounting  or  related
financial management expertise.

MEMBER QUALIFICATIONS

Committee members will possess the following qualifications:

     *    Integrity
     *    Recognition of audit committee's significant role
     *    Dedication of time and energy
     *    Understanding of the business
     *    Knowledge of the company's risks and controls and the ability to offer
          insights
     *    Inquisitiveness and independent judgement
     *    Ability  to offer  new and  different  perspectives  and  constructive
          suggestions

FREQUENCY OF MEETINGS

The committee will meet  regularly and carefully plan its timetable,  agenda and
participants.  Meeting dates will  correspond  with dates of board of directors'
meetings.

A written agenda will be prepared and  distributed  to the committee  members in
advance.  The  committee  will refer to its  charter  regularly  to ensure  that
meeting agendas are designed to meet the committee's objectives.

In  addition  to  general  meetings,  the  committee  will meet  privately  with
management  and with the internal  auditors and external  auditors at least once
during the year.

The board of  directors  will select a committee  chairperson.  This person will
possess  strong  leadership  skills,  objectivity  and the  ability  to  promote
effective working relationships (among committee members and with others such as
management and internal and external auditors).

INTERNAL AUDIT FUNCTION

Due to the size of the company's  operation,  the internal  audit function is an
integral  role in the  company's  finance/control  organization.  As  such,  the
company's Controller acts in the capacity of Director of Internal Audit.

Frontier Adjusters Of America, Inc.                  Audit Committee Charter - 1
<PAGE>
ROLES AND RESPONSIBILITIES

INTERNAL CONTROL

*    Evaluate  whether  management is setting the appropriate tone at the top by
     communicating  the  importance  of internal  control and ensuring  that all
     individuals possess an understanding of their roles and responsibilities;
*    Focus on the extent to which internal and external auditors review computer
     systems and  applications,  the security of such systems and  applications,
     and the contingency plan for processing financial  information in the event
     of a systems breakdown;
*    Gain an understanding of whether internal control  recommendations  made by
     internal and external auditors have been implemented by management; and
*    Ensure that the external  auditors keep the audit committee  informed about
     fraud,  illegal acts,  deficiencies in internal control,  and certain other
     matters.

FINANCIAL REPORTING

GENERAL

*    Review  significant  accounting  and  reporting  issues,  including  recent
     professional and regulatory pronouncements,  and understand their impact on
     the financial statements; and
*    Ask  management and the internal and external  auditors  about  significant
     risks and exposures and the plans to minimize such risks.

ANNUAL FINANCIAL STATEMENTS

*    Review the annual  financial  statements  and  determine  whether  they are
     complete and consistent  with the information  known to committee  members,
     and assess whether the financial statements reflect appropriate  accounting
     principles;
*    Pay particular  attention to complex and/or  unusual  transactions  such as
     restructuring changes and derivative disclosures;
*    Focus on judgmental  areas such as those involving  valuation of assets and
     liabilities;
*    Meet with  management  and the  external  auditors to review the  financial
     statements and the results of the audit;
*    Consider management's handling of proposed audit adjustments  identified by
     the external auditors;
*    Review the MD&A and other  sections of the annual report before its release
     and  consider  whether the  information  is adequate  and  consistent  with
     members' knowledge about the company and its operations; and
*    Ensure that the external auditors  communicate  certain required matters to
     the committee.

Frontier Adjusters Of America, Inc.                  Audit Committee Charter - 2
<PAGE>
INTERIM FINANCIAL STATEMENTS

*    Be briefed on how management  develops and summarizes  quarterly  financial
     information,  the extent of internal audit/control involvement,  the extent
     to which the external auditors review quarterly financial information,  and
     whether that review is performed on a pre- or post-issuance basis;
*    Meet with management and, if a pre-issuance review was completed,  with the
     external  auditors,  either  telephonically  or in  person,  to review  the
     interim  financial  statements and the results of the review.  (This may be
     done by the committee chairperson or the entire committee);
*    To  gain  insight  into  the  fairness  of  the  interim   statements   and
     disclosures,  obtain explanations from management and from the internal and
     external auditors on whether:
     *    Actual  financial  results  for the quarter or interim  period  varied
          significantly from budgeted or projected results;
     *    Changes in financial ratios and relationships in the interim financial
          statements are consistent with changes in the company's operations and
          financing practices;
     *    Generally  accepted  accounting   principles  have  been  consistently
          applied;
     *    There are any actual or proposed  changes in  accounting  or financial
          reporting practices;
     *    There are any significant or unusual events or transactions;
     *    The  company's   financial  and  operating  controls  are  functioning
          effectively;
     *    The company has complied with the terms of loan agreements or security
          indentures; and
     *    The interim  financial  statements  contain  adequate and  appropriate
          disclosures.
*    Ensure that the external auditors  communicate  certain required matters to
     the committee.

COMPLIANCE WITH LAWS AND REGULATIONS

*    Review the effectiveness of the system for monitoring  compliance with laws
     and regulations and the results of management's investigation and follow-up
     (including  disciplinary  action)  on any  fraudulent  acts  or  accounting
     irregularities;
*    Periodically  obtain updates from  management,  general counsel and outside
     tax accountants regarding compliance;
*    Be satisfied that all regulatory compliance matters have been considered in
     the preparation of the financial statements; and
*    Review the findings of any examinations by regulatory  agencies such as the
     Securities and Exchange Commission.

COMPLIANCE WITH CODE OF CONDUCT

*    Ensure  that a code of  conduct  is  formalized  in  writing  and  that all
     employees are aware of it;
*    Evaluate  whether  management is setting the appropriate tone at the top by
     communicating  the importance of the code of conduct and the guidelines for
     acceptable business practices;
*    Review the program for monitoring compliance with the code of conduct; and
*    Periodically  obtain updates from management and general counsel  regarding
     compliance.

Frontier Adjusters Of America, Inc.                  Audit Committee Charter - 3
<PAGE>
INTERNAL AUDIT

*    Review  the  activities  and  organizational   structure  of  the  internal
     audit/control function;
*    Review the qualifications of the internal audit/control function and concur
     in the appointment, replacement, reassignment, or dismissal of the director
     of internal audit/controller; and
*    Review the effectiveness of the internal audit/control function.

EXTERNAL AUDIT

*    Review the external auditors' proposed audit scope and approach;
*    Review the performance of the external  auditors and recommend to the board
     of directors the appointment or discharge of the external auditors; and
*    Review and confirm the  independence of the external  auditors by reviewing
     the  nonaudit  services  provided  and the  auditors'  assertion  of  their
     independence in accordance with professional standards.

OTHER RESPONSIBILITIES

*    Meet with the external auditors, director of internal audit/controller, and
     management in separate  executive  sessions to discuss any matters that the
     committee or these groups believe should be discussed privately;
*    Ensure that significant  findings and recommendations  made by the internal
     and external auditors are received and discussed on a timely basis;
*    Review,  with the  company's  counsel,  any legal matters that could have a
     significant impact on the company's financial statements;
*    Review the  policies and  procedures  in effect for  considering  officers'
     expenses and perquisites;
*    If necessary,  institute special  investigations and, if appropriate,  hire
     special counsel or experts to assist;
*    Perform other oversight  functions as requested by the full board;  and
*    Review and update the charter; receive approval of changes from the board.

REPORTING RESPONSIBILITIES

*    Regularly update the board of directors about committee activities and make
     appropriate recommendations.

Adapted: May 31, 2000

Frontier Adjusters Of America, Inc.                  Audit Committee Charter - 4
<PAGE>
           THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

                       FRONTIER ADJUSTERS OF AMERICA, INC.

                         ANNUAL MEETING OF SHAREHOLDERS

The undersigned hereby appoints John M. Davies,  Jeffrey R. Harcourt and Jeffrey
C. Jordan as Proxies, each with the power to appoint his substitute,  and hereby
authorizes them, or any of them, or such  substitute,  to represent and to vote,
as designated below, all of the shares of Common Stock of Frontier  Adjusters of
America,  Inc. ("Frontier") held of record by the undersigned as of the close of
business on October 20, 2000, at the annual meeting of  shareholders  to be held
on  December  14,  2000,  at 10:00  A.M.  (Phoenix,  Arizona  time),  and at any
adjournment thereof.

<TABLE>
<CAPTION>
<S>                        <C>                                  <C>
1. ELECTION OF DIRECTORS.  [ ] FOR all nominees listed below    [ ] WITHHOLD AUTHORITY
                               (except as indicated)                to vote for each nominee
                                                                    listed below
</TABLE>

     If you  wish to  withhold  authority  to vote for any  individual  nominee,
     strike a line through the nominee's name in the list below:

         Charles E. Becker        Eric J. Carlstrom        Peter I. Cavallaro
         John M. Davies           Mark A. Freeman          Jeffrey R. Harcourt
         Jeffrey C. Jordan        Anthony J. Puglisi       Kenneth A. Sexton

     If no direction is given,  all votes for directors will be allocated evenly
     among the nominees voted "for."

2.   TO  APPROVE  CHANGE  TO  THE  ARTICLES  OF   INCORPORATION   REGARDING  THE
     LIMITATIONS OF LIABILITY.  To approve the proposed  changes to the Articles
     of Incorporation regarding the limitations of liability as described in the
     Proxy Statement dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

3.   TO  APPROVE  CHANGE  TO  THE  ARTICLES  OF   INCORPORATION   REGARDING  THE
     INDEMNIFICATION  PROVISIONS. To approve the proposed changes to Articles of
     Incorporation regarding the indemnification  provisions as described in the
     Proxy Statement dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

4.   TO APPROVE CHANGE TO THE ARTICLES OF  INCORPORATION  REGARDING THE CONFLICT
     OF INTEREST PROVISIONS.  To approve the proposed changes to the Articles of
     Incorporation regarding the conflict of interest provisions as described in
     the Proxy Statement dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

5.   TO  APPROVE  CHANGE  TO  THE  ARTICLES  OF   INCORPORATION  TO  UPDATE  THE
     DESCRIPTION  OF THE PURPOSE AND THE  CHARACTER OF THE BUSINESS OF FRONTIER.
     To approve the proposed  changes to Articles of Incorporation to update the
     description of the purpose and the character of the business of Frontier as
     described in the Proxy Statement dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

<PAGE>
6.   TO APPROVE  CHANGE TO THE ARTICLES OF  INCORPORATION  REGARDING  THE SERIAL
     PREFERRED   STOCK.   To  approve  the  proposed   changes  to  Articles  of
     Incorporation  regarding  the Serial  Preferred  Stock as  described in the
     Proxy Statement dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

7.   TO  APPROVE  CHANGE  TO  THE  ARTICLES  OF   INCORPORATION   REGARDING  THE
     MAINTENANCE OF CERTAIN  CORPORATE RECORDS AT THE KNOWN PLACE OF BUSINESS OF
     FRONTIER.  To approve the  proposed  changes to  Articles of  Incorporation
     regarding the maintenance of certain  corporate  records at the known place
     of business of Frontier as described in the Proxy  Statement dated November
     22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

8.   TO  APPROVE  CHANGE  TO  THE  AMENDED  AND  FIRST   RESTATED   ARTICLES  OF
     INCORPORATION.  To  approve  the  proposed  changes  to  Amended  and First
     Restated  Articles of  Incorporation  as described  in the Proxy  Statement
     dated November 22, 2000.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

9.   TO RATIFY THE APPOINTMENT OF MCGLADREY & PULLEN, LLP AS AUDITORS. To ratify
     the appointment of McGladrey & Pullen,  LLP as the auditors of Frontier for
     the fiscal year ended June 30, 2001.

     [ ] FOR                   [ ] AGAINST               [ ] ABSTAIN

In their discretion, the Proxies are authorized to vote upon such other business
as may properly come before the Annual Meeting.

This Proxy, when properly executed,  will be voted in the manner directed herein
by the  undersigned  shareholder.  If no direction  is made,  this Proxy will be
voted FOR all of the nominees listed in Proposal 1, FOR Proposal 2, FOR Proposal
3, FOR  Proposal 4, FOR Proposal 5, FOR Proposal 6, FOR Proposal 7, FOR Proposal
8, and FOR Proposal 9.

Receipt of Notice of Annual Meeting of Shareholders  and related Proxy Statement
dated November 22, 2000, is hereby acknowledged.

Please sign  exactly as the name  appears  below.  When shares are held by joint
tenants,   both  should  sign.  When  signing  as  attorney,   or  as  executor,
administrator,  trustee  or  guardian,  please  give  full  title as such.  If a
corporation, please sign in full corporate name by President or other authorized
officer. If a partnership, please sign in partnership name by authorized person.

                        Dated:
                              --------------------------------------------------

                        PLEASE MARK, SIGN, DATE AND RETURN THIS PROXY PROMPTLY,
                        USING THE ENCLOSED ENVELOPE


                        Signature:
                                  ----------------------------------------------


                        Signature if held jointly:
                                                  ------------------------------


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