OLSTEN CORP
8-K, 1999-07-26
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<PAGE>
                       SECURITIES AND EXCHANGE COMMISSION

                             Washington, D.C. 20549

                                    FORM 8-K

                                 CURRENT REPORT

                    Filed pursuant to Section 13 or 15(d) of


                       THE SECURITIES EXCHANGE ACT OF 1934


                         July 26, 1999 (July 19, 1999)
                        --------------------------------
               (Date of Report (Date of earliest event reported))


                               OLSTEN CORPORATION
             ------------------------------------------------------
             (Exact name of registrant as specified in its charter)


                                    Delaware
                 ----------------------------------------------
                 (State or other jurisdiction of incorporation)


                                    1-8279
                           ------------------------
                            (Commission File Number)


                                  13-2610512
                       ---------------------------------
                        (IRS Employer Identification No.)



                              175 Broad Hollow Road
                          Melville, New York 11747-8905
                   -----------------------------------------
                    (Address of principal executive offices)


                               (516) 844-7800
            ----------------------------------------------------
            (Registrant's telephone number, including area code)











<PAGE>


ITEM 5.     OTHER EVENTS
- -------     -------------

            Registrant released the press release attached hereto as
            Exhibit 99.1 on July 19, 1999.


ITEM 7.     FINANCIAL STATEMENTS AND EXHIBITS
- -------     ---------------------------------


            (c)  Exhibits

                 Exhibit 99.1 -- Press release dated July 19, 1999.

                 Exhibit 99.2 -- Settlement Agreement effective July 19, 1999.

                 Exhibit 99.3 -- Corporate Integrity Agreement effective
                                 July 19, 1999.

                 Exhibit 99.4 -- Plea Agreement effective July 19, 1999.





































<PAGE>



                                    SIGNATURE

          Pursuant to the requirements of the Securities Exchange Act of 1934,
the Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.


                                           OLSTEN CORPORATION
                                              (REGISTRANT)


Date:  July 26, 1999                      By:/s/ Laurin L. Laderoute, Jr.
                                              ----------------------------
                                              Laurin L. Laderoute, Jr.
                                              Vice President










































<PAGE>
_______________________________________________________________________________
                                                                           News


                                        Contact: Nancy Macenko
                                                 Olsten Corporation
                                                 (516) 844-7034
                                                 [email protected]
                                                 www.olsten.com

FOR IMMEDIATE RELEASE
- ---------------------

                 OLSTEN SIGNS SETTLEMENT WITH FEDERAL GOVERNMENT

Melville,  NY, July 19, 1999 -- Olsten  Corporation  (NYSE: OLS) announced today

that it has signed  the final  civil,  administrative  and  criminal  settlement

agreements reached in principle with the Federal government earlier this year.

         On March 30,  1999,  Olsten  announced  that it had  reached a proposed

agreement in principal with the U.S. Department of Justice and the Office of the

Inspector General of the U.S.  Department of Health and Human Services to settle

all civil, administrative and criminal aspects of the investigation into certain

Olsten  transactions with Columbia/HCA and the investigation  into Olsten's home

office cost reports. The only remaining steps are the formal execution and entry

of pleas in three federal  district  courts (and the approval by those courts of

the proposed  criminal fines and penalties) and the payment by Olsten of the $61

million cash settlement.

         In a statement released from the Company's headquarters on Long Island,

Olsten President and CEO Edward A.  Blechschmidt  called the signing "a welcomed

conclusion of a difficult period in our company's history."

         "We have worked very hard to put this matter  behind us,"  Blechschmidt

noted. "Now with today's signing,  we are able to focus without  distractions on

strengthening the Olsten brand and rebuilding shareholder value."


                                     -more-






              175 Broadhollow Road, Melville, New York 11747-8905
<PAGE>
                                       2


         Olsten Corporation,  with 1,500 offices on three continents, is a world

leader in staffing services,  a significant  provider of information  technology

services and North  America's  largest  provider of home health care and related

services.  The Company  operates  more than 1,000  staffing  offices - providing

staffing solutions and assignment employees to business, industry and government

- - in North America,  Latin America and Europe under Olsten Staffing Services and

related brands. Olsten's information technology division, IMI Systems,  provides

design,  programming  and  maintenance of computer  systems,  including  focused

solutions  for  applications  management,  e- commerce,  quality  assurance  and

enterprise  support  services to clients in North  America  and Western  Europe.

Olsten  Health  Services,  with more than 400  offices in the United  States and

Canada,  provides  health care Network  Services and  caregivers for home health

care,  home  infusion  and  other  therapies,  and  marketing  and  distribution

solutions for pharmaceutical, biotechnology and medical device firms.

         In 1998,  Olsten  Corporation  achieved  revenues  of $4.6  billion and

employed    approximately   700,000   people   serving   approximately   600,000

client/patient accounts.

                                      # # #

_______________________________________________________________________________
Information contained in this news release,  other than historical  information,
should be considered forward-looking, and is subject to various risk factors and
uncertainties.  For instance,  the Company's  strategies and operations  involve
risks  of  competition,   changing  market  conditions,   changes  in  laws  and
regulations  affecting our industries  and numerous  other factors  discussed in
this  release and in the  Company's  filings  with the  Securities  and Exchange
Commission.  Accordingly, actual results may differ materially from those in any
forward-looking statements.













<PAGE>
                              SETTLEMENT AGREEMENT


                                   I. PARTIES
                                      -------

          This Settlement  Agreement  ("Agreement") is entered into by and among
the United States of America,  acting  through the Civil  Division of the United
States  Department  of Justice,  the United  States  Attorneys  for the Northern
District of Georgia and the Eastern  District of New York,  and on behalf of the
Office of Inspector  General  ("OIG-HHS")  of the Department of Health and Human
Services ("HHS") (collectively the "United States"); the Relator,  Donald Steven
McLendon  ("Relator");  and Olsten  Corporation,  Olsten  Health  Services,  and
Kimberly  Home  Health  Care  ("Kimberly")  (collectively  "Olsten"),  hereafter
referred to as "the Parties", through their authorized representatives.


                                  II. PREAMBLE
                                      --------

          A.  Olsten Corporation, a publicly-traded corporation headquartered in
Melville, New York, is in the business of providing homecare services,  staffing
services, and homecare management services.

          B.  The United States contends that Olsten submitted,  or caused to be
submitted, claims for payment to the Medicare Program ("Medicare"),  Title XVIII
of the Social Security Act, 42 U.S.C. ss.ss. 1395-1395ddd(1997).

          C.  Relator  has filed an action in the  Northern  District of Georgia
styled United States ex rel.  McLendon v. Columbia/HCA  Healthcare,  et al., No.
1:97-CV-0890-C.F.,  (the "Qui Tam Action")  alleging,  among other things,  that
Olsten violated the False Claims Act.

          D.  The United States  Attorney for the Eastern  District of New York,
in conjunction  with OIG-HHS,  has initiated an  investigation of Olsten that is
independent of the Qui Tam Action and involves issues distinct from those raised
in that action.

          E.  Based on its  investigations,  the United States  contends that it
has certain  civil claims  against  Olsten under the False Claims Act, 31 U.S.C.
ss.ss.  3729-3733,  and other federal statutes and/or common law doctrines,  for
engaging  in  the  following  conduct  (hereafter  collectively  referred  to as
"Covered Conduct"):

         (1)  Qui Tam Action:  The Qui Tam Action  alleges that  beginning  with
negotiations  in December of 1993,  and  continuing  through  October 31,  1996,
Olsten and Columbia/HCA Healthcare Corporation  ("Columbia/HCA")  entered into a
series of transactions  that enabled  Columbia/HCA to acquire  ownership of home
health agencies in Georgia,  Florida and Alabama,  and enabled Olsten to acquire
the right to manage the home  health  visits  arising  from those  acquisitions.
Olsten offered and paid remuneration  indirectly,  overtly and covertly, in cash
and in kind, to induce  Columbia/HCA to allow it to obtain and manage these home
health  visits  controlled  by  Columbia/HCA,   in  violation  of  the  Medicare
Anti-Kickback  Act,  42  U.S.C.  ss.  1320a-7b(b).  Olsten  then  colluded  with
Columbia/HCA  to  submit  fraudulent  claims  to the  Medicare  program  seeking
reimbursement  for  inflated  management  fees for the years  1994  through  and
including   1998,    which   included   the   costs    associated   with   these
acquisitions--costs that would not have been reimbursed had their true nature as
a vehicle for reimbursement of Columbia/HCA's acquisition costs been revealed to
the Medicare program.
<PAGE>
                                       -2-


          The Qui  Tam  Action  further  alleges  that  beginning  in  1994  and
continuing  through and including 1998,  Olsten staffed the Columbia home health
agencies it managed  with  agency  directors  who  supervised  staff  personnel,
including those persons nominally  performing  so-called  "community  education"
functions.  These "community  educators" spent a majority of their time carrying
out  marketing  and  advertising  functions  directed  at  both  physicians  and
prospective patients in an effort to obtain referrals to Columbia agencies.  The
costs of such  patient and  physician  solicitation  services  performed by home
health agency personnel, as Olsten and Columbia well knew, were not allowable as
costs subject to  reimbursement  from the Medicare  program.  As a result of the
activities  described  above,  Olsten  caused the  submission of cost reports by
Columbia/HCA  to Medicare fiscal  intermediaries  for the cost report years 1994
through and  including  1998 which  contained  false and  fraudulent  claims for
expenses associated with community education.

         (2)  Eastern District of New York: It is alleged that during the period
1992 through 1996, Olsten wrongfully included certain costs in its Medicare home
office cost report submissions,  thereby wrongfully  claiming  reimbursement for
these costs, and mischarging these costs. These costs were:

          a)  Personal expenses of Olsten executive officers including: personal
credit card charges,  country club memberships,  health club dues, golf outings,
ski  outings and ski  equipment,  aerobics  lessons,  cooking  lessons,  sailing
lessons, skating lessons, spa fees, personal travel;

          b)  Gift and entertainment  expenses including:  alcoholic  beverages,
box seats and season tickets to sporting  events,  promotional  items,  jewelry,
business travel unrelated to Medicare; and

          c)  Merger costs.

          F.  HHS  contends  also  that  it has  certain  administrative  claims
against Olsten under the provisions for permissive  exclusion from the Medicare,
Medicaid and other federal health care programs,  42 U.S.C. ss. 1320a-7(b),  and
the provisions for civil monetary  penalties,  42 U.S.C. ss.  1320a-7a,  for the
Covered Conduct.

          G.  Kimberly has entered into a plea  agreement with the United States
pursuant to which it has agreed to plead  guilty in the United  States  District
Courts for the Southern District of Florida,  the Middle District of Florida and
the Northern  District of Georgia to offenses  involving  certain of the conduct
alleged in  Paragraph  E(1),  and has agreed to pay $10.08  million in  criminal
fines in connection therewith.


                           III. TERMS AND CONDITIONS
                                --------------------

          NOW,  THEREFORE,  in consideration of the mutual promises,  covenants,
and  obligations  set forth below,  and for good and valuable  consideration  as
stated herein, the Parties agree as follows:

          1.  Within five (5)  business  days of the time all pleas are accepted
by the  respective  courts and  sentence is imposed as described in Paragraph G,
Olsten  agrees to pay to the  United  States  $50.92  million  (the  "Settlement
Amount") by electronic  funds transfer  pursuant to written  instructions  to be
provided by the United States.  The Settlement Amount of $50.92 million shall be
<PAGE>
                                      -3-


allocated as follows:  $10 million for the resolution of the EDNY  investigation
and the remaining $40.92 million for the resolution of the investigation related
to the Qui Tam Action.  These amounts are in addition to the criminal  fines set
forth in Paragraph G herein,  and in the event that the criminal  fines  imposed
are less than $10.08 million and the plea is not withdrawn, Olsten agrees to pay
to the United States the difference  between the actual imposed fines and $10.08
million as an additional  settlement  amount for resolution of the investigation
related to the Qui Tam Action.

          2.  Subject to the exceptions in Paragraph 5 below,  in  consideration
of the  obligations  of Olsten  set forth in this  Agreement,  conditioned  upon
Olsten's payment in full of the Settlement  Amount,  and subject to Paragraph 16
of this Section III, below (concerning  bankruptcy  proceedings commenced within
91 days of any payment  under this  Agreement),  the United States (on behalf of
itself,  its officers,  agents,  agencies and  departments)  agrees that it will
neither  institute  nor  join in an  action  against  Olsten  for any  civil  or
administrative monetary claims the United States has or may have for the Covered
Conduct,  under the False  Claims Act,  31 U.S.C.  ss.ss.  3729-3733;  the Civil
Monetary Penalties Law, 42 U.S.C. ss. 1320a-7a; the Program Fraud Civil Remedies
Act,  31 U.S.C.  ss.ss.  3801-3812,  or the  common law  theories  of payment by
mistake,  unjust  enrichment,  breach of  contract  and fraud,  for the  Covered
Conduct.

          3.  In compromise  and  settlement of the rights of OIG-HHS to exclude
Kimberly pursuant to 42 U.S.C. ss.  1320a-7(a)(1)  and (b)(7),  Olsten agrees to
the  permanent  exclusion  of Kimberly  under these  statutory  provisions  from
participation in Medicare,  Medicaid, and all other federal health care programs
as defined in 42 U.S.C.  ss.  1320a-7b(f).  Such  exclusion  will have  national
effect and will also apply to all other Federal  procurement and non-procurement
programs.  Olsten agrees on behalf of Kimberly that this exclusion will commence
on the  effective  date of this  Agreement,  and Olsten,  on behalf of Kimberly,
waives any further notice of Kimberly's exclusion.  Olsten agrees not to contest
such exclusion of Kimberly  either  administratively  or in any State or Federal
court.  If  Kimberly  submits  or causes the  submission  of claims on behalf of
Kimberly while  excluded,  Olsten and Kimberly will be subject to the imposition
of additional  civil  monetary  penalties and  assessments.  Olsten and Kimberly
further  agree  to hold  the  federal  programs  and all the  federal  programs'
beneficiaries  and/or sponsors  harmless from any financial  responsibility  for
services  furnished to such  beneficiaries  and/or  sponsors  during  Kimberly's
exclusion.  Olsten  specifically  waives  its  rights as to  Kimberly  under any
statute or regulation to payment from the Medicare,  Medicaid, TRICARE, Veterans
Affairs (VA), or Federal Employees Health Benefits (FEHBP) programs for services
provided by Kimberly during Kimberly's exclusion.

          4.  In  consideration  of the obligations set forth in this Agreement,
conditioned upon Olsten's payment in full of the settlement  amount, and subject
to the provisions of Paragraph 16 (concerning  bankruptcy  proceedings commenced
within 91 days of any payment under this  agreement),  OIG-HHS agrees to release
and refrain from instituting,  directing or maintaining any administrative claim
or any action  seeking  exclusion  from the Medicare,  Medicaid or other federal
health care programs (as defined in 42 U.S.C.  ss.  1320a-7b(f))  against Olsten
under 42 U.S.C.  ss. 1320a-7a (Civil Monetary  Penalties Law), or 42 U.S.C.  ss.
1320a-7(b) (permissive exclusion) , for the Covered Conduct,  except as reserved
in Paragraph 5 of this Section III, below,  and as reserved in this Paragraph 4.
The  OIG-HHS  expressly  reserves  all  rights  to  comply  with  any  statutory
obligations  to exclude Olsten or others from federal health care programs under

<PAGE>
                                      -4-


42 U.S.C.  ss.  1320a-7(a)  (mandatory  exclusion).  Nothing  in this  Paragraph
precludes the OIG-HHS from taking  action  against  entities or persons,  or for
conduct and practices,  for which civil claims have been reserved in Paragraph 5
of this Section III, below.

          5.  Notwithstanding any term of this Agreement,  specifically reserved
and  excluded  from the scope and terms of this  Agreement  as to any  entity or
person (including Olsten) are any and all of the following:

         (a)  Any civil,  criminal or administrative  claims arising under Title
26, U.S. Code (Internal Revenue Code);

         (b)  Any criminal liability;

         (c)  Except as explicitly stated in this Agreement,  any administrative
liability, including mandatory exclusion from Federal health care programs;

         (d)  Any  liability  to the  United  States (or its  agencies)  for any
conduct other than the Covered Conduct;

         (e)  Any claims  based  upon such  obligations  as are  created by this
Agreement;

         (f)  Any civil or  administrative  claims of the United States  against
individuals,  including current or former directors, officers, employees, agents
or shareholders of Olsten who, in connection with the Covered  Conduct,  receive
notification that they are the target of a criminal investigation (as defined in
the United States Attorneys' Manual), are criminally indicted or charged, or are
convicted, or who enter a criminal plea; and

         (g)  Any entity or  individual  determined  by the United States in its
sole  discretion to be jointly and  severally  liable with Olsten or its related
entities  for the Covered  Conduct,  including  but not limited to  Columbia/HCA
Healthcare Corporation, its subsidiaries,  affiliates, predecessors, successors,
employees, agents and any and all related individuals and entities.

          6.  Olsten has  entered  into a  Corporate  Integrity  Agreement  with
OIG-HHS,  attached as Exhibit A, which is  incorporated  into this  Agreement by
reference.  Olsten will implement its obligations under the Corporate  Integrity
Agreement immediately upon execution of this Agreement.

          7.  Olsten   has   provided    financial    information    ("Financial
Information")  to the  United  States  and the  United  States has relied on the
accuracy  and  completeness  of this  Financial  Information  in  reaching  this
Agreement.  Olsten  warrants  that  to the  best  of  Olsten's  information  the
historical  Financial  Information  it has provided is thorough,  accurate,  and
complete. The forward-looking  Financial Information consists of, as of the date
of this Agreement,  Olsten's best confidential  internal financial  projections,
which projections are subject to various risk factors and uncertainties.  Olsten
further  warrants  that it does not own or have an interest in any assets  which
have not been disclosed in the Financial  Information,  and that Olsten has made
no  misrepresentations  on, or in connection with, the Financial  Information or
its  financial  condition.  In the event the United States learns of asset(s) in
which  Olsten  had an  interest  at the  time of this  Agreement  that  were not
disclosed in the Financial Information, or in the event the United States learns
of a  misrepresentation  by Olsten  on, or in  connection  with,  the  Financial

<PAGE>
                                      -5-


Information   or   Olsten's   financial   condition,   and  in  the  event  such
non-disclosure  or  misrepresentation  changes the estimated net worth of Olsten
set forth on the Financial  Information by Five Million dollars  ($5,000,000) or
more,  the United States may at its option:  (a) rescind this Agreement and file
suit upon the Covered Conduct described in paragraph E; or (b) let the Agreement
stand and collect the full Settlement  Amount plus one hundred percent (100%) of
the value of such increased net worth of Olsten that was previously  undisclosed
or  misrepresented  at the time of this Agreement.  Olsten agrees not to contest
any  collection  action  undertaken  by  the  United  States  pursuant  to  this
provision.

          8.  In the event that the  United  States,  pursuant  to  paragraph  7
above,  opts to rescind this Agreement,  Olsten  expressly  agrees not to plead,
argue or  otherwise  raise  any  defenses  under  the  theories  of  statute  of
limitations,   laches,   estoppel   or  similar   theories,   to  any  civil  or
administrative  claims  which  (a) are filed by the  United  States  within  180
calendar  days of written  notification  to Olsten that this  Agreement has been
rescinded,  and (b) relate to the Covered  Conduct,  except to the extent  these
defenses were  available on April 4, 1997, the date the Qui Tam Action was filed
under seal.

          9.  Olsten  waives and will not assert any defenses it may have to any
criminal  prosecution or administrative  action relating to the Covered Conduct,
which defenses may be based in whole or in part on the Double Jeopardy Clause of
the Fifth Amendment of the Constitution,  or under the Excessive Fines Clause of
the Eighth Amendment of the Constitution.  Olsten agrees that this settlement is
not  punitive  in  purpose or effect.  Nothing  in this  paragraph  or any other
provision  of this  Agreement  constitutes  an  agreement  by the United  States
concerning the  characterization  of the  Settlement  Amount for purposes of the
Internal Revenue Code, Title 26 of the United States Code.

         10.  Olsten   agrees   that  all  costs  (as  defined  in  the  Federal
Acquisition Regulations ("FAR") ss. 31.205-47 and in Titles XVIII and XIX of the
Social Security Act, 42 U.S.C. ss.ss. 1395-1395ddd (1997) and 1396-1396v (1997),
and the regulations  promulgated thereunder) incurred by or on behalf of Olsten,
in  connection  with:  (a)  the  matters  covered  by  this  Agreement,  (b) the
Government's audit(s) and civil and any criminal investigation(s) of the matters
covered by this Agreement,  (c) Olsten's investigation,  defense, and corrective
actions  undertaken in response to the  Government's  audit(s) and civil and any
criminal  investigation(s)  in  connection  with  the  matters  covered  by this
Agreement  (including  attorneys'  fees)  including the  obligations  undertaken
pursuant to the Corporate  Integrity  Agreement  incorporated in this Agreement,
(d) the negotiation of this Agreement,  the Corporate Integrity  Agreement,  and
any plea agreement and/or deferred  prosecution  agreement,  and (e) the payment
made  pursuant  to this  Agreement,  whether  for  fines or for  settlement  and
compromise of the civil matters,  are unallowable costs on Government  contracts
and under the Medicare  Program,  Medicaid  Program,  TRICARE Program,  Veterans
Affairs  Program  (VA) and Federal  Employee  Health  Benefits  Program  (FEHBP)
(hereafter, "unallowable costs"). Olsten agrees that it will separately estimate
and account for these unallowable costs, and it will not charge such unallowable
costs  directly or  indirectly  to any  contracts  with the United States or any
state Medicaid  program,  or seek payment for such unallowable costs through any
cost report, cost statement,  information statement or payment request submitted
by Olsten or any of its subsidiaries to the Medicare,  Medicaid,  TRICARE, VA or
FEHBP programs.


<PAGE>
                                      -6-


         11.  Olsten further agrees that within 60 days of the effective date of
this  Agreement  it will  identify to  applicable  Medicare  and TRICARE  fiscal
intermediaries,  carriers and/or contractors,  and Medicaid, VA and FEHBP fiscal
agents,  any unallowable costs (as defined in Paragraph 10) included in payments
previously  sought  from the  United  States,  or any  State  Medicaid  Program,
including,  but not  limited  to,  payments  sought  in any cost  reports,  cost
statements, information reports, or payment requests already submitted by Olsten
or any of its subsidiaries, and will request, and agree, that such cost reports,
cost  statements,  information  reports  or  payment  requests,  even if already
settled,  be  adjusted  to  account  for  the  effect  of the  inclusion  of the
unallowable  costs.  Olsten  agrees  that the United  States will be entitled to
recoup  from  Olsten  any  overpayment  as a  result  of the  inclusion  of such
unallowable costs on  previously-submitted  cost reports,  information  reports,
cost statements or requests for payment.  Any payments due after the adjustments
have been made shall be paid to the United  States  pursuant to the direction of
the  Department  of Justice,  and/or the affected  agencies.  The United  States
reserves its rights to disagree with any calculations submitted by Olsten or any
of its subsidiaries on the effect of inclusion of unallowable  costs (as defined
in this  paragraph) on Olsten or any of its  subsidiaries'  cost  reports,  cost
statements or information reports.  Nothing in this Agreement shall constitute a
waiver  of the  rights  of  the  United  States  to  examine  or  reexamine  the
unallowable costs described in Paragraph 10 and in this Paragraph.

         12.  Olsten agrees to cooperate  fully and  truthfully  with the United
States,  investigation of individuals and entities not specifically  released in
this Agreement,  for the Covered Conduct.  Upon reasonable  notice,  Olsten will
make reasonable  efforts to facilitate  access to, and encourage the cooperation
of, its  directors,  officers,  and  employees  for  interviews  and  testimony,
consistent with the rights and privileges of such individuals,  and will furnish
to the United States, upon reasonable request, all non-privileged  documents and
records in its  possession,  custody or control  relating to the Covered Conduct
which have not been previously produced by Olsten to the United States.

         13.  This  Agreement  is intended to be for the benefit of the Parties,
only,  and by this  instrument the Parties do not release any claims against any
other person or entity, except as expressly set forth herein.

         14.  Olsten  agrees that it will not seek payment for any of the health
care billings  covered by this Agreement from any health care  beneficiaries  or
their  parents or sponsors.  Olsten  waives any causes of action  against  these
beneficiaries  or their  parents or  sponsors  based upon the claims for payment
covered by this Agreement.

         15.  Olsten  expressly  warrants  that it has  reviewed  its  financial
situation and that it currently is solvent  within the meaning of 11 U.S.C.  ss.
547(b)(3),  and will remain  solvent  following its payment to the United States
hereunder. Further, the Parties expressly warrant that, in evaluating whether to
execute this Agreement,  the Parties (a) have intended that the mutual promises,
covenants and obligations set forth herein constitute a contemporaneous exchange
for new value given to Olsten, within the meaning of 11 U.S.C. ss. 547 (c) (1) ,
and (b) have concluded that these mutual promises, covenants and obligations do,
in fact, constitute such a contemporaneous exchange.





<PAGE>
                                      -7-


         16.  In the  event  Olsten  Corporation  commences,  or a  third  party
commences,  within 91 days of any payment made under this  Agreement,  any case,
proceeding,   or  other  action  (a)  under  any  law  relating  to  bankruptcy,
insolvency,  reorganization or relief of debtors,  seeking to have any order for
relief  of  Olsten   Corporation's   debts,  or  seeking  to  adjudicate  Olsten
Corporation as bankrupt or insolvent,  or (b) seeking appointment of a receiver,
trustee,  custodian or other similar official for Olsten  Corporation or for all
or any  substantial  part of Olsten  Corporation's  assets,  Olsten  Corporation
agrees as follows:

         (a)  The  Settlement  Amount set forth in this  Agreement  represents a
compromise figure predicated on the financial state of Olsten Corporation at the
time of this  Agreement.  In the event  that  Olsten  Corporation  institutes  a
proceeding  or other action  described  in this  Paragraph  16, this  Settlement
Amount does not  constitute  a waiver by the United  States of its right to seek
the full amount of single damages it deems to be due and owing, which the United
States contends totals at least $189,000,000, plus penalties.

         (b)  Olsten's  obligations  under  this  Agreement  may not be  avoided
pursuant to 11 U.S.C.  Section 547, and Olsten will not argue or otherwise  take
the  position  in any  such  case,  proceeding  or  action  that:  (i)  Olsten's
obligations  under this  Agreement may be avoided  under 11 U.S.C.  Section 547;
(ii) Olsten was insolvent at the time this Agreement was entered into, or became
insolvent as a result of the payment  made to the United  States  hereunder;  or
(iii) the mutual promises, covenants and obligations set forth in this Agreement
do not constitute a contemporaneous exchange for new value given to Olsten.

         (c)  In the event that Olsten's  obligations  hereunder are avoided for
any reason,  including,  but not limited to, through the exercise of a trustee's
avoidance  powers under the  Bankruptcy  Code,  the United  States,  at its sole
option,  may rescind the releases in this Agreement,  and bring any civil and/or
administrative  claim,  action or proceeding  against Olsten for the claims that
would otherwise be covered by the releases provided herein. If the United States
chooses to do so, Olsten agrees that (i) any such claims, actions or proceedings
brought by the United States  (including any  proceedings to exclude Olsten from
participation in Medicare,  Medicaid, or other federal health care programs) are
not subject to an "automatic  stay" pursuant to 11 U.S.C. ss. 362(a) as a result
of the  action,  case  or  proceeding  described  in the  first  clause  of this
Paragraph,  and that Olsten will not argue or otherwise  contend that the United
States'  claims,  actions or proceedings  are subject to an automatic stay; (ii)
Olsten will not plead,  argue or otherwise raise any defenses under the theories
of statute of limitations,  laches,  estoppel or similar  theories,  to any such
civil or administrative  claims,  actions or proceeding which are brought by the
United  States  within  one  hundred  eighty  (180)  calendar  days  of  written
notification to Olsten that the releases herein have been rescinded  pursuant to
this  Paragraph,  except to the extent such defenses were  available on April 4,
1997,  the date the Qui Tam Action was filed  under  seal;  and (iii) the United
States may pursue its claim,  inter alia, in the cases,  actions or  proceedings
referenced in the first clause of this Paragraph,  as well as in any other case,
action, or proceeding.

         (d)  Olsten  acknowledges  that its  agreements  in this  Paragraph are
provided in exchange for valuable consideration provided in this Agreement.




<PAGE>
                                      -8-


         17.  In  consideration  of the mutual  promises and obligations of this
Agreement,  Relator hereby releases and discharges  Olsten and its  subsidiaries
and  affiliated  corporate  entities,  and  their  respective  past and  present
officers, directors,  employees,  principals,  partners, agents and counsel, and
their respective heirs, executors, administrators,  predecessors, successors and
assigns  (collectively,  the "Olsten  Releasees"),  from all actions,  causes of
action, suits, debts, dues, sums of money, accounts,  reckonings,  bonds, bills,
specialties,   covenants,  contracts,   controversies,   agreements,   promises,
variances,  trespasses,  damages,  judgments,  extents,  executions,  claims and
demands whatsoever, in law, admiralty or equity, whether known or unknown, which
Relator and/or his heirs,  executors,  administrators,  successors,  and assigns
ever had,  now have or  hereafter  can,  shall or may have  against  the  Olsten
Releasees for, upon or by reason of any matter,  cause or thing  whatsoever from
the  beginning  of the world to the date of this  Agreement,  including  but not
limited to, any claims  asserted or which could have been asserted in connection
with Relator's Qui Tam Action.

         18.  Notwithstanding  the  provisions  of  Paragraph 17 of Section III,
above, it is agreed that neither Relator nor his counsel is releasing any entity
or individual determined by the United States or any court or other governmental
entity, in their respective sole discretions, to be jointly and severally liable
with Olsten or its related entities for the Covered  Conduct,  including but not
limited to Columbia/HCA  Healthcare Corporation,  its subsidiaries,  affiliates,
predecessors,  successors,  employees,  agents, and any and all related entities
and  individuals.  It is the express  intent of the parties to this Agreement to
release  Olsten  and its  related  entities  but not any other  party who may be
jointly and severally liable with Olsten or its related entities.

         19.  Relator's  counsel,  by signing this Agreement,  hereby waives any
and all claims he may have against Olsten for  professional  fees arising out of
his representation of the Relator in the Qui Tam Action.

         20.  Olsten, on its own behalf and on behalf of its agents,  attorneys,
predecessors,  successors,  and assigns  releases Relator and his attorneys from
any and all claims,  or causes of action whether known or unknown as of the date
of this Agreement.

         21.  Relator's  Release  shall be effective  upon receipt by the United
States of the Settlement Amount under this Agreement.

         22.  Relator agrees that this settlement  between the United States and
Olsten in connection with the Qui Tam Action is fair,  adequate,  and reasonable
pursuant  to 31  U.S.C.  ss.  3730(c)(2)(B)  and  that he will not  contest  the
settlement.

         23.  Pursuant to 31 U.S.C. ss. 3730, the United States will pay Relator
a share of the Settlement  Amount  attributable  to the conduct set forth in the
Qui Tam Action, in the amount of $9,820,800.00 (Nine Million,  Eight Hundred and
Twenty  Thousand and Eight Hundred  dollars)  within a reasonable time after the
United States' receipt of full payment from Defendants.  The United States shall
not be obligated to pay Relator unless and until the United States receives full
payment of the settlement amount from Olsten.





<PAGE>
                                      -9-


         24.  In  exchange  for the United  States'  promise to pay  Relator the
above-noted share of the Settlement Amount, Relator agrees to relinquish any and
all claims he might bring against the United  States  arising out of or relating
to the Qui Tam Action,  including any claim under 31 U.S.C. ss. 3730(c) and (d),
except as may relate to defendants in the Qui Tam Action who are not released by
this Agreement.

         25.  Each  party to this  Agreement  will  bear its own legal and other
costs incurred in connection  with this matter,  including the  preparation  and
performance of this Agreement.

         26.  Olsten  represents that it is entering into this Agreement  freely
and voluntarily.

         27.  This Agreement is governed by the laws of the United  States.  The
Parties agree that the exclusive  jurisdiction and venue for any dispute arising
between  and among the  Parties  to this  Agreement  will be the  United  States
District Court for the Northern District of Georgia except that jurisdiction and
venue for any dispute  arising among the Parties to this  Agreement  relating to
the Eastern  District of New York  investigation  shall be in the United  States
District Court for the Eastern District of New York.  Disputes arising under the
Corporate  Integrity  Agreement shall be resolved  exclusively under the dispute
resolution provisions of the Corporate Integrity Agreement.

         28.  This  Agreement  and the  Corporate  Integrity  Agreement  that is
incorporated  herein by reference  constitute the complete agreement between the
Parties.  This Agreement may not be amended except by signed written  consent of
the  Parties,  except  that only  Olsten and  OIG-HHS  need to agree in a signed
writing to any modification of the Corporate Integrity Agreement.

         29.  This  Agreement is  specifically  conditioned on the acceptance by
the United  States  District  Court for the  Southern  District of Florida,  the
United  States  District  Court for the Middle  District of Florida,  and United
States District Court for the Northern  District of Georgia of Kimberly's  pleas
of guilty and the  imposition  of the  sentence  referenced  in  Paragraph  G of
Section II above on the terms agreed upon by the Parties.

         30.  The  individual   signing  this  Agreement  on  behalf  of  Olsten
represents  and  warrants  that he has  been  authorized  by  Olsten's  Board of
Directors to execute this  Agreement.  The United States  signatories  represent
that they are signing this Agreement in their official  capacities and that they
are authorized to execute this Agreement.

         31.  This Agreement may be executed in  counterparts  and/or  facsimile
form with the same  effect as if the  parties  had  executed  a single  original
Settlement  Agreement.  Facsimile  signatures  shall  have  the same  effect  as
original signatures in binding the parties hereto.

         32.  This  Agreement  is binding  on the  successors,  transferees  and
assigns of the Parties.

         33.  This  Agreement  is effective on the date of signature of the last
signatory to the Agreement.




<PAGE>
                                      -10-


                          THE UNITED STATES OF AMERICA
                          ----------------------------



DATED: July 16, 1999                   BY:/s/ Michael F. Hertz
       ------------------------           ---------------------------------
                                          Michael F. Hertz
                                          Director
                                          Commercial Litigation Branch
                                          Civil Division
                                          United States Department
                                             of Justice


DATED:                                 BY:/s/ Loretta E. Lynch
       ------------------------           ---------------------------------
                                          Loretta E. Lynch
                                          United States Attorney
                                          Eastern District of New York


DATED: July 19 1999                    BY:/s/ Richard H. Deane, Jr.
       ------------------------           ---------------------------------
                                          Richard H. Deane, Jr.
                                          United States Attorney
                                          Northern District of Georgia


DATED: July 16 1999                    BY:/s/ Lewis Morris
       ------------------------           ---------------------------------
                                          LEWIS MORRIS
                                          Assistant Inspector General
                                          Office of Counsel to the
                                          Inspector General
                                          Office of Inspector General
                                          United States Department of
                                            Health and Human Services



















<PAGE>
                                      -11-


                        Olsten and Kimberly Quality Care
                        --------------------------------




DATED: July 19 1999                    BY:/s/ William Costantini
       ------------------------           ---------------------------------
                                          William Costantini
                                          Executive Vice President and
                                            General Counsel
                                          Olsten Corporation


DATED: July 19 1999                    BY:/s/ Stuart Gerson, Esquire
       ------------------------           ---------------------------------
                                          Stuart Gerson, Esquire
                                          Epstein, Becker & Green
                                          1227 25th Street, N.W.
                                          Washington, D.C. 20037


DATED: July 19 1999                    BY:/s/ Mark H. Tuohey III, Esquire
       ------------------------           ---------------------------------
                                          Mark H. Tuohey III, Esquire
                                          Vinson & Elkins
                                          1455 Pennsylvania Ave., N.W.
                                          Washington, D.C. 20004-1008





























<PAGE>
                                      -12-


                                     RELATOR
                                     -------




DATED: July 15 1999                       /s/ Donald McLendon, Relator
       ------------------------           ---------------------------------
                                          Donald McLendon, Relator


DATED: July 15 1999                       /s/ Marlan B. Wilbanks, Esquire
       ------------------------           ---------------------------------
                                          Marlan B. Wilbanks, Esquire
                                          Harmon, Smith, Bridges & Wilbanks, LLP
                                          1795 Peachtree Road
                                          Suite 350
                                          Atlanta, Georgia  30309-2339



<PAGE>

                          CORPORATE INTEGRITY AGREEMENT
                                   BETWEEN THE
                OFFICE OF INSPECTOR GENERAL OF THE DEPARTMENT OF
                            HEALTH AND HUMAN SERVICES
                                       AND
                               OLSTEN CORPORATION

I.     PREAMBLE
       --------

       Olsten  Corporation,  on behalf of itself  and its  subsidiaries,  hereby
agrees to enter into this Corporate  Integrity Agreement ("CIA") with the Office
of  Inspector  General  of the  United  States  Department  of Health  and Human
Services  ("OIG")  to  ensure  compliance  with the  requirements  of  Medicare,
Medicaid and all other Federal health care programs (as defined in 42 U.S.C. ss.
1320a-7b(f))  (hereinafter  collectively referred to as the "Federal health care
programs") by Olsten,  its  subsidiaries,  employees and third parties with whom
Olsten contracts to act as agents for Olsten.  For the purposes of this CIA, the
term "Olsten"  refers to Olsten  Corporation  and all of its  subsidiaries  that
provide any items or  services  for which  payment  may be made  directly by any
Federal health care program,  or which provide  management  services to Medicare
certified home health agencies.  This CIA does not apply to Olsten Corporation's
subsidiaries that do not provide items or services for which payment may be made
by a  Federal  health  care  program.  In  addition,  this CIA does not apply to
subsidiaries  of Olsten  that are subject to the  October  19,  1998,  Corporate
Integrity  Agreement  with Olsten Health  Services  (Quantum),  which applies to
Olsten subsidiaries that provide antihemophilia factor products (the October 19,
1998,  Corporate  Integrity  Agreement  will  hereinafter  be referred to as the
"Quantum CIA").  For the purposes of this CIA, a "covered  individual" is any of
Olsten's officers, directors, employees, and agents: (1) who have responsibility
for, or involvement  with,  Olsten's  operations  related to the provision of or
ordering   health  care  items  or  services  to  Federal  health  care  program
beneficiaries,  or billing or reporting to Federal health care programs;  or (2)
whose salary or compensation  is paid in whole or part,  directly or indirectly,
by Federal health care programs.

       Prior to the  execution of this CIA,  Olsten  voluntarily  established  a
Corporate  Compliance  Program which provides for a Chief Compliance  Officer, a
compliance committee, a training and educational program, a hotline, a screening
methodology for prospective  employees,  and for various corporate  policies and
procedures  which,  as  represented  by Olsten,  are aimed at ensuring  that its
participation  in the Federal  health care  programs is in  conformity  with the
statutes,  regulations  and  other  legal  requirements,   including  any  legal
requirements contained in program directives ("Legal  Requirements")  applicable
to these programs.

       Pursuant to this CIA, Olsten agrees to operate its Compliance Program for
the term of this CIA in a manner that is  consistent  with the  requirements  of
this CIA.










<PAGE>
                                      -2-


II.      TERM OF THE CORPORATE INTEGRITY OBLIGATIONS
         -------------------------------------------

         Except  as  otherwise   noted,   the  period  of  corporate   integrity
obligations assumed by Olsten under this CIA shall be five (5) years and 30 days
from the Effective Date of this CIA. The effective date of this CIA shall be the
date on which the final  signatory  of this CIA  executes  this  agreement  (the
"Effective  Date").  Notwithstanding  the  previous  sentence,  this CIA and its
provisions  shall not become  effective  until the date of the last signatory on
the related civil Settlement Agreement and the Plea Agreement between the United
States, Olsten Corporation and the Kimberly Home Health Care, Inc.

III.     CORPORATE INTEGRITY OBLIGATIONS
         -------------------------------

         For the duration of the CIA,  Olsten  shall  comply with the  following
corporate  integrity  obligations  and  ensure  that the  obligations  are fully
incorporated into its Compliance Program.

         A.  COMPLIANCE  OFFICER Olsten  represents that it employs a Compliance
Officer  as of the  Effective  Date.  Within 90 days after the  Effective  Date,
Olsten  shall ensure that the  Compliance  Officer's  responsibilities  meet the
requirements of this CIA. The Compliance Officer's primary  responsibility shall
be  development  and  implementation  of  policies,  procedures,  and  practices
designed to ensure  compliance with the  requirements set forth in this CIA, and
with the  requirements  of all Federal  health  care  programs.  The  Compliance
Officer  shall  chair the  Compliance  Committee  and shall be  responsible  for
monitoring  the  day-to-day  activities  engaged  in by  Olsten to  further  its
compliance  objectives as well as any reporting  obligations  created under this
CIA. The  Compliance  Officer  shall be a member of senior  management of Olsten
(i.e.,  not  subordinate to Olsten's  general  counsel),  shall have a reporting
relationship  with and be  authorized  to report  directly to Olsten's  Board of
Directors,  and shall  make  periodic  (at least  quarterly)  reports  regarding
compliance  matters  directly to the Olsten CEO and/or to the Audit Committee of
the Board of  Directors  of  Olsten.  In the event a new  Compliance  Officer is
appointed  during the term of this CIA, Olsten shall notify the OIG, in writing,
within 15 days of such a change.

         B.  COMPLIANCE  COMMITTEE  Olsten  represents  that it has a Compliance
Committee  operating as of the Effective  Date. As of the  Effective  Date,  the
Compliance  Committee,  at a minimum,  shall include the Compliance Officer (who
shall  chair the  committee)  and  senior  management  individuals  representing
Finance,  Information and  Administrative  Services,  Central  Support  Clinical
Management,  Human Resources,  Field Operations,  and the Audit Department.  The
Compliance  Committee will support the Compliance  Officer in fulfilling his/her
responsibilities.

         C.  COMPLIANCE PROGRAM

             1.  Existing  Program.  Olsten  has  adopted a  Compliance  Program
reflecting  its commitment to ethical  conduct in all of its affairs,  including
compliance with all statutes,  regulations, and Legal Requirements governing the
Federal  health care  programs.  The  Compliance  Program is embodied in various
policies,  standards,  and manuals issued by Olsten.  The Compliance  Program is
described in a document known as the "Program Description."


<PAGE>
                                      -3-


             2.  Distribution of Program Description.

                 a.  Covered  Individuals  In  General.  Within  60  days of the
                     Effective Date, Olsten will ensure that all current covered
                     individuals   have   received   a  copy  of  this   Program
                     Description.  Within 120 days of the Effective Date, Olsten
                     shall   require   all   covered   individuals   to  sign  a
                     certification  that the individual has received,  read, and
                     understands the Program  Description and agrees to abide by
                     the  requirements  of the Compliance  Program.  Thereafter,
                     Olsten shall require such  certifications  within 120 days,
                     except as provided in 2.b below,  after an individual first
                     becomes  a  covered   individual.   Olsten  shall  post  in
                     prominent  places  accessible to all employees and agents a
                     notice   detailing  its   commitment  to  comply  with  all
                     applicable  statutes,  regulations,  and Legal Requirements
                     related to its  participation  in the  Federal  health care
                     programs.

                 b.  Covered  Contractors.  Notwithstanding the above provision,
                     for covered  individuals  who are employed by entities that
                     contract  with  Olsten  to  provide   health  care  related
                     services,  Olsten  shall:  (1)  continue  to require in its
                     contract with the entity that the  contractors  acknowledge
                     Olsten's compliance program and code of conduct; (2) ensure
                     that the Program  Description is provided (either by Olsten
                     or the contracting entity) to all such covered individuals;
                     (3) require by  contract  that the  contractors  obtain and
                     retain  (subject to review by Olsten and/or the OIG) signed
                     certifications  from all of their  employees  who  serve as
                     agents of Olsten that such individuals have received, read,
                     and understand the Program  Description  and agree to abide
                     by the requirements of Olsten's Compliance Program.  Olsten
                     shall require  future  contracts  with such  contractors to
                     include the above-described  provisions.  Within 90 days of
                     the  execution of this CIA,  Olsten  shall  attempt in good
                     faith to amend  contracts with its current  contractors who
                     are covered  individuals to include a provision pursuant to
                     which the contractors will provide  assurance  satisfactory
                     to Olsten that the certification requirements will be met.

             3.  Future Amendments.  Olsten shall maintain,  examine, and update
the Compliance  Program's policies and procedures and the Program Description at
least  annually and more  frequently,  as  appropriate in order to ensure future
compliance with the requirements of this CIA and all statutes,  regulations, and
Legal Requirements governing the Federal health care programs.

             4.  Disciplinary System. Olsten shall continue to maintain policies
and procedures  reflecting  disciplinary  guidelines for failure to abide by the
Compliance   Program  and  methods  for   individuals  to  make  complaints  and
notifications  about  compliance  issues to  appropriate  personnel  through the
Confidential   Disclosure   Program.   Olsten  shall   maintain  its  structured
disciplinary   system  for  violations  of  applicable   health  care  statutes,
regulations, and Federal health care program Legal Requirements,  as well as the
requirements  of  this  CIA and  Olsten's  Compliance  Program.  All  levels  of
employees and agents shall be subject to consistent and appropriate penalties or

<PAGE>
                                      -4-


discipline  for the  commission  of offenses.  Olsten  shall  maintain for OIG's
inspection adequate documentation of all disciplinary measures taken as a result
of the Compliance Program's  disciplinary system, this CIA, or applicable health
care statutes, regulations and Legal Requirements.

             5.  Management  Performance Policy.  Adherence to the terms of this
CIA and  Olsten's  Compliance  Program  shall be an element  of the  performance
evaluation of each of Olsten's managers and supervisors.

         D.  INFORMATION AND EDUCATION Olsten shall meet the following  training
requirements.  The training  requirements are cumulative (not exclusive) so that
one individual may be required to attend training in several  substantive  areas
in addition to the general  training.  All training  requirements in subsections
1-4  below  shall  be  implemented  within  120 days of the  Effective  Date and
thereafter repeated annually during the term of the CIA.

             1.  General   Training.    Olsten   shall   continue   to   provide
approximately  one  and  one-half  hours  of  training  to all  of  its  covered
individuals regarding Olsten's Compliance Program. The training must be designed
to familiarize  covered  individuals with their obligations under the Compliance
Program  and this CIA,  the  means  for  obtaining  advice  about and  reporting
violations of the  Compliance  Program,  the  consequences  to the individual of
violating the Compliance Program, and the consequences to Olsten that may result
from any violation of law. With regard to covered  individuals  who are employed
by entities that contract with Olsten to provide  health care related  services,
Olsten  shall make its general  training  available to such  individuals,  shall
encourage  all care  givers to attend,  and shall  maintain  records of which of
these  individuals  attended  the  general  training.   However,   such  covered
contractors shall not be required to attend such training.

             2.  Billing Training. Olsten shall implement a training program for
all covered  individuals  involved in preparing or submitting bills,  claims, or
reports,  excluding  cost reports  (either in paper or  electronic  format),  or
supervising such bills/claims/report, excluding cost report, preparation, to any
Federal health care program  through  Olsten.  This program shall provide for no
less than eight hours of formal training on an annual basis  regarding:  (i) the
submission  of correct and accurate  bills for services  rendered to all Federal
health  care  program  beneficiaries;  (ii)  the  personal  obligation  of  each
individual  involved to make  reasonable  efforts to ensure that the information
provided by the individual (either orally or in writing) relating to the care or
the services rendered to patients of the Federal health care programs,  provided
in support of a submission for reimbursement to these programs, or regarding the
condition  or  circumstances  of any  patient,  is  accurate;  (iii)  applicable
statutes, regulations, and Legal Requirements; (iv) examples of improper billing
practices;  and (v) the legal,  regulatory,  and internal  Olsten  sanctions for
improper billings.

             3.  Contract Training.  Olsten shall provide at least four hours of
training to all covered  individuals with any  responsibility  for, or oversight
over,  contracts or other arrangements entered into by Olsten that relate to the
provision of home health  services.  This  training  shall address the statutes,
regulations, and Legal Requirements relevant to such contracts and arrangements.
The topics covered in the training shall include the anti-kickback  statute,  42
U.S.C. ss. 1320a-7b(b), the physician self-referral ("Stark") law, 42 U.S.C. ss.
1395nn,  the regulations and guidance  related to these statutes,  and any other
applicable  legal  requirement,  including the regulations and program  guidance

<PAGE>
                                      -5-


governing  home  health  coverage,   reimbursement  principles,   related  party
transactions, and federal participation requirements.

             4.  Cost Report Training. Olsten shall provide at least eight hours
of  training  to all  employees  and agents who  assist in,  participate  in, or
supervise,  the  preparation  of annual cost  reports  submitted  to any Federal
health  care  program.  This  training  shall be on the proper  calculation  and
allocation of costs,  relevant Federal health care program coverage policies and
guidance,  significant new administrative or judicial decisions  (including PRRB
decisions) and the Federal health care program  guidance that affects their cost
report  duties.  This  annual  cost  report  training  shall  also  address  the
significance of certifications  submitted with cost reports and home office cost
statements   and  the  potential   violations  of  law  for   submitting   false
certifications or false information.

             5.  New  Individuals.  For the  duration  of this CIA,  whenever  a
covered  individual  first falls within one of the categories of individuals for
whom  training  must be provided  under this CIA,  Olsten shall ensure that this
"new individual" receives the required training within 30 days of the individual
being in a position for which the training is required.  If a new individual has
substantive  responsibilities  that trigger  training  requirements  in this CIA
prior to completing the required training,  Olsten shall ensure that an employee
who  has  completed  the  required   training  shall  review  all  of  that  new
individual's  work in that substantive area until the required training has been
completed. The training of new individuals obtained as part of an acquisition of
a business unit shall be governed by section XI.

             6.  Training Record  Retention.  Olsten shall continue to retain in
an  organized  and readily  accessible  manner any  material  pertaining  to the
training  required by this CIA.  Upon request,  Olsten shall make  available for
review by OIG a complete  description of the training program,  a compilation of
the full set of  training  materials,  a list of  attendees  who have  completed
training,  and dates of  attendance.  Each  individual who is required to attend
training  shall  certify,  in writing,  that he or she has attended the required
training.  The certification shall specify the type of training received and the
date received.  The Compliance  Officer shall ensure that the certifications are
appropriately  retained,  along with specific course  materials.  These shall be
made available to OIG upon request.

             7.  Communication   From   Management.   Olsten's   management  and
department  heads also shall be  responsible  for  appropriately  communicating,
documenting  and  implementing,  in  conjunction  with the  Compliance  Officer,
new/revised   billing  regulations  and  Olsten's  policies  to  all  employees.
Departmental  directors and managers will sign an annual  attestation  verifying
that they have appropriately  communicated all new and revised  information,  as
well as reviewed all existing  regulatory and business  policies to all relevant
employees and contractors.  Copies of these attestations will be available, upon
request, for review by OIG.

             8.  Notification Regarding the CIA. Within 60 days of the Effective
Date, Olsten shall notify covered individuals of the summary of the key terms of
this CIA through a notice placed on Olsten's  intranet  computer  system and the
regularly published employee newsletter.




<PAGE>
                                      -6-


         E.  PERSONAL EXPENSES Olsten's  employees' or agents' personal expenses
that are not  allowable as set forth in applicable  Federal  health care program
statutes, regulations, and Legal Requirements, shall not be included in Olsten's
cost reports submitted to any Federal health care program.  Olsten shall use all
reasonable efforts to ensure that unallowable personal expenses are not included
in  Olsten's   cost  reports.   Olsten  must  maintain   adequate  and  accurate
documentation  in accordance  with the  applicable  Federal  health care program
statutes,   regulations  and  Legal  Requirements  to  support  its  claims  for
reimbursement for its travel and entertainment  costs or expenses and to support
its  contention  that such  expenses are  allowable.  Expense  reports  shall be
reviewed  periodically by the Compliance  Officer or qualified  designee and the
reports shall be maintained and available for OIG review upon request.

         F.  PERSONAL SERVICES AND MANAGEMENT CONTRACTS

             1.  Management of Non-Owned  Agencies.  As of the  Effective  Date,
Olsten may provide  management  services to home  health  agencies  that are not
wholly owned by Olsten only under the following conditions:

                 a.  All Olsten  employees who furnish such  management  related
                     activities  will be considered  "covered  individuals"  for
                     purposes of this CIA.

                 b.  If Olsten is involved in the  preparation of  reimbursement
                     claims or filing of cost reports for non-Olsten home health
                     agencies,  Olsten  personnel  will  be  required  to act in
                     accordance with the same standard of conduct  applicable to
                     Olsten's owned home health agencies and will be required to
                     attend all pertinent training.

                 c.  Olsten shall require in its management  services agreements
                     of home health agencies that are not wholly owned by Olsten
                     a  provision  that all  Olsten  personnel  are  subject  to
                     Olsten's Compliance Program.

             2.  Sale of Agency and Subsequent  Management Services Contract. In
the event that Olsten either acquires or sells a home health agency in which the
seller  subsequently  contracts with the buyer to manage the home health agency,
Olsten  shall  obtain  directly  or require the other party to obtain (and share
with Olsten) an independent  appraisal regarding all of the assets (tangible and
intangible) that are transferred or purchased.  This independent  appraisal will
be obtained  from an unrelated  third party with  expertise in such  valuations.
Olsten shall ensure that the independent appraisal organization is provided with
accurate,  timely  information  regarding  all  relevant  assets and  agreements
(including fee schedules,  non-compete  agreements,  provider contracts,  etc.).
With regard to all such  transactions  as  specified in this  section,  Olsten's
Chief  Financial  Officer shall certify to the best of his or her knowledge that
the independent appraisal organization has been furnished with the complete list
and/or  description  of  the  consideration  and  assets   contemplated  in  the
transaction.  Such independent  appraisal shall not be required for any existing
agreements in place on the Effective Date.






<PAGE>
                                      -7-


             3.  Policies. Olsten will continue its policies reasonably designed
to prevent  contractual  relationships  with referral  sources and recipients of
referrals that violate the anti-kickback  statute or the Stark statute, and will
implement   reasonable   procedures   to  evaluate  its   existing   contractual
relationships with physicians,  contractors,  vendors,  and other individuals or
entities. Any arrangement with referral sources that materially or significantly
deviates  from the terms of the  boilerplate  contracts  previously  approved by
Olsten's  legal  department  shall be reviewed  and  approved  by  Olsten's  Law
Department in advance of the execution or initiation of such an arrangement  and
shall be in writing.

         In  addition,  at a minimum,  Olsten  shall  ensure that all  physician
relationships  with  physicians who refer to or order home health  services from
Olsten meet all of the following standards:

                 a.  The  arrangement  is set  out  in  writing,  signed  by the
                     parties,  for a term of at least one year (or is  otherwise
                     in compliance with Legal  Requirements),  and specifies the
                     services covered by the arrangement;

                 b.  The agreement shall specify all the services to be provided
                     by the physician;

                 c.  The aggregate  services  covered under the agreement do not
                     exceed  those that are  reasonable  and  necessary  for the
                     legitimate business purpose of the arrangement;

                 d.  Compensation  under  the terms of the  agreement  is set in
                     advance,  not to exceed fair market  value  (determined  by
                     conducting  a  fair  market  value  analysis)  and  is  not
                     determined  in a manner that takes into  account  volume or
                     value of any referrals or other business  generated between
                     the parties;

                 e.  The  services  under the  arrangement  do not  involve  any
                     activity that violates any State or Federal law;

                 f.  The  arrangement  meets  such  other  requirements  as  the
                     Secretary  may  impose by  regulation  as needed to protect
                     against program or patient abuse; and

                 g.  The Chief  Compliance  Officer  or his/her  designee  shall
                     review and approve any requests for payments to physicians.

         Finally,  Olsten and its employees  shall identify  clearly any item or
service  provided to a  physician,  hospital,  or other  referral  source on its
expense reports, even if not claimed as a reimbursable cost.

             4.  Access to  Contracts.  Olsten  shall  provide to the OIG,  upon
request,   copies  of  all  personal  service  or  management   contracts,   all
non-privileged  communications  related to the contracts  and the  documentation
concerning  actual  performance of the duties under the contracts,  such as time
sheets,  service logs, and payment  documentation  (e.g., Form 1099s, W-2 forms,
and records of checks/wire transfers).



<PAGE>
                                      -8-


             5.  Review of Contracts.  Olsten shall have an experienced attorney
with  knowledge of the Federal health care  statutes,  regulations,  and program
requirements review all of the personal service and management contracts entered
into by Olsten to provide management  services to Medicare certified home health
agencies to ensure that such agreements have met the requirements established in
this CIA, and such attorney  will certify that such review has occurred.  Olsten
shall make  available  for OIG review a summary of the  attorney's  legal review
that such agreements have met the  requirements of this paragraph.  Such summary
shall also include,  if applicable,  a summary of any identified  issues and any
corrective action taken. Provision by Olsten to the OIG of such summary will not
be  deemed  by the  parties  as,  and  shall  not  constitute,  a waiver  of any
applicable   privilege,   including   but  not   limited   to,   attorney-client
communication, attorney work product and the self-critical analysis privilege.

         G.  MEDICALLY  NECESSARY  SERVICES  Olsten  shall  continue to maintain
policies  and  procedures  designed to ensure that Olsten only submit  claims to
Federal health care programs for services that are medically  necessary,  comply
with a  physician's  plan  of  care  and  meet  the  coverage  standards  of the
applicable  Federal health care program.  Within 60 days of the Effective  Date,
Olsten shall ensure the following:

             1.  Decision to Treat.  Olsten's  decision  to furnish  home health
services to a patient under a Federal health care program will be approved by an
employee  of  Olsten  who is not  compensated  based on the  volume  or value of
services  performed or patients seen,  unless such person's  compensation  is in
compliance with all applicable statutes,  regulations and other requirements for
all Federal health care programs.

             2.  Plan of Care Appropriateness. All nursing personnel involved in
the  preparation  of a plan of care will  continue to be required to ensure that
the plan of care is  authorized  by a  physician  and is  appropriate  under the
applicable  Federal  health  care  program  requirements.   Validation  of  this
compliance will occur under section III.G.3.

             3.  Clinical  Review  Protocol.  Olsten  has and  will  maintain  a
clinical  review  protocol  for  periodic  independent  clinical  review  of the
appropriateness  of home  health  services  reimbursed  by Federal  health  care
programs.  In addition,  an independent  clinical review shall be performed when
the appropriateness of care provided to a Federal health care program patient is
questioned  by  any  individual,  including  employees  or  third  parties.  The
independent  clinical reviews shall be performed by an individual other than the
individual who prepared the relevant  clinical  documentation and may consist of
local,  regional,  and corporate  reviews.  The reviewers shall be appropriately
trained and qualified and no part of their  compensation or job evaluation shall
be based upon the  outcome of their  review,  or home  health  revenue,  income,
number of visits, or similar revenue or volume-based  measurements,  unless such
person's compensation is in compliance with all applicable statutes, regulations
and other requirements for all Federal health care programs.

             4.  Charting  Accuracy.  All clinical employees will continue to be
required to chart accurately and fully the circumstances, condition, status, and
progress of each patient. All clinical employees will continue to be informed of
Olsten's policy prohibiting inaccurate charting techniques, such as the improper
alteration of nursing notes.



<PAGE>
                                      -9-


             5.  Review of  Policies.  Olsten will  continue to conduct  ongoing
reviews of  policies  and  practices  regarding  the  initiation  of home health
services  under a plan of care,  as well as the  appropriateness  of  numbers of
visits,  accuracy and  completeness of charting,  medical  necessity of services
provided.  In  conducting  these  ongoing  reviews,  Olsten  shall use  criteria
conforming to professionally recognized standards of care.

             6.  On-Site Reviews. Periodically, Olsten shall continue to conduct
on-site  clinical  reviews of selected  patients' care to ensure clinical record
accuracy and conformity to actual patient condition and to confirm that plans of
care are  appropriate to each of the patients'  actual  conditions.  Comparisons
will continue to be made of Olsten's patient care practices at randomly selected
specific  locations to applicable  national and regional  statistics  for Olsten
trends from year to year.  Discrepancies will be investigated to determine their
cause, and, when identified, improper practices will be corrected.

             7.  Reviews in Annual  Reports.  Olsten shall include in its Annual
Reports a summary of the reviews conducted  regarding Olsten's medical necessity
policies and practices as well as a  certification  from the Compliance  Officer
that, to the best of his or her knowledge,  Olsten has followed the requirements
of this section.  In addition,  Olsten shall  include in its Annual  Reports any
changes to the clinical review protocol described in this section.

         H.  CONFIDENTIAL DISCLOSURE PROGRAM

             1.  Reporting  System.  Prior to the  Effective  Date,  Olsten  has
instituted a Reporting System enabling  individuals to disclose any practices or
procedures,  alleged by an  individual  to be  inappropriate,  to an  identified
individual not in the disclosing  individual's  direct chain of command.  Olsten
shall  continue to operate  such  Reporting  System or  Confidential  Disclosure
Program in a manner that allows individuals to make such disclosures through the
means  described   immediately   above.   Olsten  shall  maintain  a  policy  of
non-retaliation  and  protection  of  anonymity  for  disclosures.  Olsten shall
maintain  its  policy of  requiring  covered  individuals  to  report  suspected
wrongdoing.

             2.  Review  of  Disclosures.  Upon  receipt  of a  disclosure,  the
Compliance  Officer (or designee)  shall gather the information in such a way as
to elicit all relevant information from the disclosing individual. Olsten shall,
in good faith,  make a preliminary  inquiry for every  disclosure to ensure that
Olsten has obtained all of the necessary information that is reasonably required
to  determine  whether an internal  review  should be  conducted  or whether the
disclosure  warrants  other  appropriate  action.  For  any  disclosure  that is
sufficiently specific so that it reasonably:  (1) permits a determination of the
appropriateness  of  the  alleged  improper   practice,   and  (2)  provides  an
opportunity  for taking  corrective  action,  Olsten  shall  conduct an internal
review of the  allegations set forth in such a disclosure and ensure that proper
follow-up is conducted.

             3.  Hotline.  Olsten  shall  continue  to  provide  for,  and  make
publicly known, the toll-free "Hot Line" telephone  number  maintained by Olsten
and made known and available to all directors, officers, employees,  contractors
and  patients 24 hours a day,  seven days a week,  for the purpose of making any
disclosures  regarding  Olsten's  conformity  with the Compliance  Program,  the
obligations in this CIA and Olsten's  overall  compliance with federal and state
standards.  The  identity  of  the  individual  making  the  disclosure  may  be

<PAGE>
                                      -10-


requested,  but shall not be required.  Anonymity shall not be discouraged.  The
Compliance  Officer shall  maintain a confidential  disclosure  log, which shall
include a record and  summary  of each  allegation  received,  the status of the
respective  investigations,  and any corrective  action taken in response to the
investigation.

         I.  DEALING WITH EXCLUDED OR CONVICTED INDIVIDUALS OR ENTITIES

             1.  Definition of "Ineligible Person." For purposes of this CIA, an
"Ineligible  Person"  shall be any  individual  or entity who:  (i) is currently
excluded,  suspended,  debarred or otherwise  ineligible to  participate  in the
Federal health care programs;  or (ii) has been convicted of a criminal  offense
related  to the  provision  of health  care items or  services  and has not been
reinstated  in the Federal  health care  programs  after a period of  exclusion,
suspension,  debarment,  or  ineligibility.  For  purposes of this CIA, the term
"convicted"  shall  have the  meaning  given in 42  U.S.C.  ss.  1320a-7(i).

             2.  Screening  Requirements.  Olsten  shall  not hire or  engage as
contractors  any Ineligible  Person.  To prevent hiring or contracting  with any
Ineligible Person, Olsten shall screen all prospective employees and prospective
contractors  prior to engaging  their  services by (i)  requiring  applicants to
disclose whether they are Ineligible Persons,  and (ii) appropriately  reviewing
the General  Services  Administration's  List of Parties  Excluded  from Federal
Programs (available through the Internet at  http://www.arnet.gov/epls)  and the
HHS/OIG List of Excluded Individuals/Entities (available through the Internet at
http://www.dhhs.gov/progorg/oig) (these lists will hereinafter be referred to as
the "Exclusion Lists").

             3.  Review and Removal Requirement. Within 90 days of the Effective
Date of this CIA,  Olsten will review and compare its list of current  employees
and contractors against the Exclusion Lists. Thereafter,  Olsten will review the
list once  semi-annually  for Ineligible  Persons.  If Olsten has notice that an
employee,  agent,  or contractor  has become an Ineligible  Person,  Olsten will
remove such person  from  responsibility  for,  or  involvement  with,  Olsten's
business operations related to the Federal health care programs and shall remove
such  person from any  position  for which the  person's  salary or the items or
services  rendered,  ordered,  or  prescribed by the person are paid in whole or
part, directly or indirectly,  by Federal health care programs or otherwise with
Federal  funds at  least  until  such  time as the  person  is  reinstated  into
participation in the Federal health care programs.

             4.  Pending Charges and Proposed  Exclusions.  If Olsten has notice
that an employee or contractor is charged with a criminal offense related to any
Federal  health care program,  or is suspended or proposed for exclusion  during
his or her employment or contract with Olsten,  within 10 days of receiving such
notice  Olsten  will  remove  such  individual  from   responsibility   for,  or
involvement  with,  Olsten's business  operations  related to the Federal health
care  programs  until the  resolution of such criminal  action,  suspension,  or
proposed exclusion.

             5.  Criminal Background Checks. Olsten conducts criminal background
checks of potential employees pursuant to its compliance  program.  Olsten shall
ensure that it: (1) complies with all federal and state  requirements  regarding
criminal  background  checks  for  covered  individuals;  and (2)  performs  and
completes  a  timely  criminal  background  check  on  all  individuals  offered
employment in a position that involves direct care of patients (and the offer of
employment must be conditioned upon the results of the check).  For the purposes
<PAGE>
                                      -11-


of this CIA:  (a) in states  where  Olsten uses its usual  screening  vendor,  a
timely criminal  background check means a check completed within 7 business days
of the offer of employment to the  individual;  or (b) in states where Olsten or
its vendor must use a state agency to conduct the criminal  background  check, a
timely criminal  background  check means a check conducted and completed as soon
as reasonably  possible  (including  providing the relevant  information  to the
state agency prior to the offer of employment).

         J.  ONGOING BILLING AND CLINICAL REVIEWS

         Olsten currently  performs several types of reviews of its clinical and
billing operations. Olsten shall continue such reviews in substantially the same
form and perform them in the same manner and  frequency  during the term of this
CIA. These reviews are known as: (1) Pre-billing Release Process;  (2) Caregiver
Documentation  Practices;  (3) Clinical Audit Tool; (4) Regional Clinical Review
(Clinical  Operations  Specialists);  (5)  Corporate  Clinical  Review  (Quality
Performance Improvement Team); (6) Quality Assurance Specialists Review; (7) Red
Flag Indicator;  and (8) Clinical  Reimbursement Review. Olsten shall notify the
OIG within 15 days of any material changes to the form,  manner, or frequency of
these reviews.

         K.  ANNUAL REVIEWS

             1.  Independent  Review   Organization.   Within  90  days  of  the
Effective Date, Olsten shall retain an independent review organization  ("IRO"),
such as an  accounting,  auditing,  or consulting  firm,  to perform  reviews of
Olsten's  billing  and  compliance  practices.  The  reviews  will be  conducted
annually and will cover the five  consecutive  years from August 1, 1999 through
July 31, 2004.  The IRO must have  expertise in the billing,  coding,  reporting
(including  preparation  of cost  reports),  and other  requirements  of Federal
health  care  programs  from which  Olsten  seeks  reimbursement.  The IRO shall
produce a report for each  engagement  and the report will address  every matter
required by this CIA to be addressed in that engagement.

             2.  Types of Reviews.  The IRO will conduct three separate  reviews
annually. One will be an annual review of Olsten's billings and submissions (and
the  underlying  services  provided)  to all  Federal  health  care  programs to
determine  compliance with all applicable  statutes,  regulations,  and policies
(billing engagement). The second will be a review to determine whether Olsten is
in compliance with the terms of this CIA (compliance engagement). The third will
be a review of Olsten's cost report processes and procedures and a review of any
procedures or processes implemented by Olsten to address  recommendations by the
Fiscal  Intermediary  as part of the  Fiscal  Intermediary's  annual  review  of
Olsten's cost reports.

             3.  Billing  Reviews.  The billing  engagement  shall  consist of a
review  of a  statistically  valid  sample  of claims  from 30  distinct  Olsten
Medicare certified home health locations that can be projected to the population
of claims,  for that  distinct  home health  location,  submitted to the Federal
health  care  programs  for the year  covered by the  engagement.  Olsten  shall
identify up to 15 of these 30 distinct Medicare certified home health locations,
in cases where Olsten has conducted  internal reviews,  as long as such internal
reviews cover a 12-month period,  were conducted during the respective IRO audit
review period, and were conducted using the statistically  valid methodology set
forth below.  The IRO shall review  Olsten's audit  methodology and findings and
present Olsten with findings that the IRO concurs with the statistical  validity

<PAGE>
                                      -12-


of the sampling methodologies and the variable appraisal of the sampling results
or 100% claim review conducted at Olsten's sole  discretion.  The remaining home
health agency  locations shall be selected at random with all Olsten home health
locations in the  universe of potential  locations.  Once these  remaining  home
health  locations  are  identified,  the sample  size of claims at each of those
locations  shall be  determined  through  the use of a probe  sample.  The probe
sample must contain at least 30 sample units from a  representative  universe of
claims,  for that distinct home health  location,  and cannot be used as part of
the full sample.  The full sample must  contain a sufficient  number of units so
that when the sample results are projected to the population of claims, for that
distinct home health location,  the projection provides a minimum 90% confidence
level and a maximum  precision of plus or minus 25% of the point estimate (i.e.,
the upper and lower bounds of the 90% confidence  interval shall not exceed 125%
and  shall  not fall  below  75% of the  midpoint  of the  confidence  interval,
respectively).  Both the  probe  sample  and the full  sample  must be  selected
through random number sampling.  To generate the random sample, Olsten shall use
OIG's Office of Audit  Services  Statistical  Sampling  Software,  also known as
"RAT-STATS,"     which    is     available     through    the     Internet    at
www.hhs.gov/progorg/oas/ratstat.html."  In the event OIG requires  extrapolation
of the probe sample within a distinct home health  location,  then Olsten shall,
at its sole  discretion,  have the option of  extrapolation  of the probe sample
within that distinct home health  location or conducting a review of 100% of all
claims for that distinct home health location.

         Each annual  billing  engagement  and its  corresponding  report  shall
include the following components:

                 a.  Billing  Engagement  Objective:  a clear  statement  of the
                     objective intended to be achieved by the billing engagement
                     and the procedure or combination of procedures that will be
                     applied to achieve the objective.

                 b.  Billing   Engagement   Population:   the  identity  of  the
                     population,  which is the group about which  information is
                     needed  and an  explanation  of  the  methodology  used  to
                     develop  the  population  and  provide  the  basis for this
                     determination.

                 c.  Sources of Data:  a full  description  of the source of the
                     information upon which the billing  engagement  conclusions
                     will be  based,  including  the  legal or  other  standards
                     applied,  documents relied upon,  payment data,  and/or any
                     contractual obligations.

                 d.  Sampling Unit: a definition of the sampling unit,  which is
                     any of the designated elements that comprise the population
                     of interest.

                 e.  Sampling Frame:  the identity of the sampling frame,  which
                     is the totality of the sampling units from which the sample
                     will be selected.






<PAGE>
                                      -13-


             4.  Billing  Review  Focus.  The IRO's  annual  billing  reviews of
Olsten shall provide:

                 a.  findings regarding  Olsten's billing operations  (including
                     how the billing systems operate, internal controls, and the
                     strengths and weaknesses of the systems);

                 b.  findings  regarding  whether Olsten is submitting  accurate
                     claims for services billed to Federal health care programs.
                     The  analysis  will focus on the risk areas  identified  in
                     this CIA and in the OIG's  Compliance  Program Guidance for
                     Home Health Agencies,  63 Federal Register 42409 (August 7,
                     1998).  For  example,  the analysis  will  examine  whether
                     Federal health care patients met coverage  criteria  (e.g.,
                     homebound)  when they received  services  from Olsten.  The
                     analysis   will  use   statistically   valid   methods   of
                     extrapolating  billing  errors to  determine  an  estimated
                     overpayment  for the  universe of claims,  of the  distinct
                     Medicare certified home health location reviewed, submitted
                     to the Federal health care programs;

                 c.  for any time period  during which the  prospective  payment
                     system for home  health  services  is in  effect,  findings
                     regarding Olsten's compliance with the requirements of that
                     system.  Specifically,  the reviews shall provide  findings
                     regarding whether Olsten is submitting accurate information
                     to Federal  health  care  programs  regarding  home  health
                     patients   and   whether   Olsten  is  meeting   all  Legal
                     Requirements.

                 d.  findings   regarding   Olsten's   procedures   to   correct
                     inaccurate   billings  submitted  to  Federal  health  care
                     programs;

                 e.  findings  regarding  whether  Olsten's  program,  policies,
                     operations,   and  procedures  comply  with  the  statutes,
                     regulations and other Legal  Requirements of Federal health
                     care programs from which Olsten seeks reimbursement;

                 f.  findings  regarding the steps Olsten is taking or has taken
                     to  bring  its  operation  into  compliance  or to  correct
                     problems  identified by the audits and whether the problems
                     have been corrected.

             5.  Potential   Reduction   or  Increase  in  Number  of  Locations
Reviewed.  At its sole  discretion,  subsequent to Olsten's first annual billing
review,  and  thereafter,  the OIG may reduce or increase the number of distinct
Medicare  certified home health  locations  which must be reviewed by the IRO in
the manner described above.  The OIG shall consider factors  including,  but not
limited to, the error rates identified in the prior year(s), the adequacy of the
annual  billing  review  and manner in which  presented,  and  Olsten's  overall
compliance  with the terms of this CIA. If OIG decides to increase the number of
locations subject to IRO review,  OIG will not increase that number to more than
50 distinct Medicare  certified home health locations.  Olsten agrees that OIG's
decision  whether to reduce or increase  the number of home health  locations on


<PAGE>
                                      -14-


which  an IRO  must  perform  an  annual  billing  review  shall  be  final  and
non-appealable to any person or adjudicative body.

             6.  CIA Compliance  Review. The CIA compliance review shall provide
an assessment of whether Olsten's program, policies,  procedures, and operations
comply with the terms of this  Agreement.  The IRO that performs the  Compliance
Engagement  must  have  expertise  in the  billing,  cost  reporting,  and other
requirements  of Medicare,  Medicaid,  and other Federal health care programs to
which Olsten seeks reimbursement.

             7.  Cost Report and Home Office  Cost Report  Review.  The IRO will
review  Olsten's  policies and  procedures  pertaining  to the  preparation  and
submission  of its  provider  cost  reports  and home  office  cost  reports  to
determine their adequacy. Included in this review, the IRO will analyze and make
findings regarding Olsten's policies and procedures for (a) cost allocation; (b)
documentation  requirements;  (c) documentation  retention for work papers;  (d)
contested or disputed  items;  (e) data  collection  for purposes of segregating
allowable  and  non-allowable  costs  and (f)  data  collection  procedures  for
purposes of identifying the total number of visits and beneficiaries included in
the Provider  Statistical  Reimbursement  Report.  The IRO shall review Olsten's
policies and procedures regarding the identification  and/or segregation of Part
B service costs on its facility cost reports, if applicable.  The IRO shall also
review Olsten's procedures regarding internal control mechanisms for cost report
disputes or questions and related external query  mechanisms,  such as inquiries
to  the  Regional  Home  Health   Intermediary  or  the  Health  Care  Financing
Administration.  The IRO  shall  make  findings  regarding  whether  Olsten  has
adequate  policies and  procedures  regarding the  preparation  of accurate cost
reports for services  billed to the Federal health care programs.  To the extent
that  the IRO  determines  that  Olsten's  provider  cost  report  policies  and
procedures  are   inadequately   designed  to  ensure   compliance   with  Legal
Requirements,  then the IRO shall also make findings  regarding the steps Olsten
is taking to correct any such inadequacies, or to address recommendations by the
Regional Home Health  Intermediary.  Any findings or  recommendations of the IRO
with regard to cost report  policies  and  procedures  shall be set forth in the
Annual Report referenced in section VI of this CIA. Further, the IRO will review
any  changes to  Olsten's  home office  cost  report  preparation  policies  and
procedures  and shall  interview  individual(s)  involved  who  prepare the home
office  cost  reports  to  confirm  that  such  individual(s)  are aware of such
policies and procedures.

             8.  Billing,  Compliance and Cost Report Review Reports. The IRO(s)
will produce written reports for each billing review, each compliance review and
each cost report  review.  The  reports  shall  include  all of the  information
required  to be  provided by this CIA in such  reviews.  A complete  copy of the
IRO's billing review report, CIA compliance review report and cost report review
report will be included in the Annual Reports  submitted to the OIG. The billing
review report shall include the methodology used to make each determination, the
review results, and the identification of overpayments.

         L.  DISCLOSURES

             1.  Disclosures of  Overpayments  to Payors.  If Olsten learns that
there are any billing,  cost reporting,  coding,  or other policies,  procedures
and/or  practices that result in an  overpayment,  Olsten shall notify the payor
(e.g.,  Medicare  fiscal  intermediary or carrier) within 30 days of discovering
the  overpayment  and take  remedial  steps within 60 days of discovery (or such

<PAGE>
                                      -15-


additional  time as may be  agreed  to by the  payor) to  correct  the  problem,
including  preventing the deficiency  from  reoccurring.  If the  overpayment is
discovered  through  Olsten's  Compliance  Program the notice to the payor shall
include:  (1) a statement that the refund is being made pursuant to the dictates
of Olsten's  Compliance  Program  and/or CIA; (2) a description  of the complete
circumstances  surrounding  the  overpayment;  (3) the  methodology by which the
overpayment  was  determined;  (4)  the  amount  of  the  overpayment;  (5)  any
claim-specific  information used to determine the overpayment (e.g.  beneficiary
health  insurance  number,   claim  number,   secondary  payor  information  (if
applicable),  service date,  and payment date);  (6) the cost reporting  period;
and, (7) the provider  identification  number under which the repayment is being
made.

             2.  Disclosure   of  Material   Deficiencies   to  OIG.  If  Olsten
determines  that there is a material  deficiency,  Olsten  shall  notify the OIG
within thirty (30) days of discovering the material deficiency.  If the material
deficiency results in an overpayment, the report to the OIG shall be made at the
same time as the report to the payor and shall  include  all of the  information
required by section  III.L.1 plus:  (i) the payor's name,  address,  and contact
person  where  the  overpayment  was  sent;  and (ii) the date of the  check and
identification   number  (or  electronic   transaction   number)  on  which  the
overpayment was repaid.  Regardless of whether the material  deficiency resulted
in an overpayment, the report to the OIG shall include:

                 a.  a  complete   description   of  the  material   deficiency,
                     including the relevant facts,  persons involved,  and legal
                     and program authorities;

                 b.  Olsten's actions to correct the material deficiency; and

                 c.  any  further  steps  Olsten  plans to take to address  such
                     material deficiency and prevent it from recurring.

             3.  Definition of Material Deficiency.  For purposes of this CIA, a
"material   deficiency"   means  anything  that  involves:   (i)  a  substantial
overpayment  or improper  payment  relating to any Federal  health care program;
(ii)  a  material  violation  of  any  Federal  health  care  program  statutes,
regulations, or Legal Requirements issued by relevant regulatory agencies, e.g.,
HCFA, or their agents (for example,  such a violation  would be  established  by
credible  evidence of misconduct from any source that Olsten,  after  reasonable
inquiry,  has reason to believe may violate  criminal,  civil, or administrative
law related to any Federal health care program); or (iii) the provision of items
or services of a quality that materially fails to meet professionally recognized
standards of health care. A material deficiency may be the result of an isolated
event or a series of occurrences.

             4.  Definition  of  Overpayment.  For  purposes  of  this  CIA,  an
"overpayment" shall mean the amount of money the provider has received in excess
of the amount due and payable  under the  Medicare,  Medicaid,  or other Federal
health care program's statutes, regulations, and other guidelines.







<PAGE>
                                      -16-


             5.  Notification  of  Proceedings.  Within  30 days  of  discovery,
Olsten shall notify OIG, in writing,  of any search warrant,  subpoena,  ongoing
investigation, or legal proceeding conducted or brought by a governmental entity
or its agents where  Olsten knows or has reason to know that such  investigation
or proceeding  involves an  allegation  that Olsten has committed a crime or has
engaged  in  fraudulent  activities  or  any  other  knowing  misconduct.   This
notification shall include a description of the allegation,  the identity of the
investigating  or prosecuting  agency,  and the status of such  investigation or
legal proceeding. Olsten shall also provide written notice to OIG within 30 days
of the resolution of the matter, and shall provide OIG with a description of the
findings and/or results of the proceedings, if any.

IV.      COST OF INDEPENDENT AUDIT
         -------------------------

         In the event that the OIG has reason to believe that any of Olsten's or
the IRO's reviews fail to conform to its obligations  under the CIA or indicates
improper billings not otherwise  adequately  addressed in the audit report,  and
thus determines  that it is necessary to conduct an independent  audit or review
to  determine  whether  or the  extent  to which  Olsten is  complying  with its
obligations  under this CIA, Olsten agrees to pay for the reasonable cost of any
such audit or review by the OIG or any of its designated agents.

V.       OIG INSPECTION, AUDIT AND REVIEW RIGHTS
         ---------------------------------------

         In addition  to any other  right OIG may have by  statute,  regulation,
contract or pursuant to this CIA, OIG or its duly  authorized  representative(s)
may, subject to any properly asserted legal privileges,  examine Olsten's books,
records, and other company documents and supporting materials for the purpose of
verifying and evaluating Olsten's compliance with the terms of this CIA and with
the  requirements  of  the  Federal  health  care  programs.  The  documentation
described  above shall be made available by Olsten at all  reasonable  times for
inspection, audit and reproduction. Furthermore, for purposes of this provision,
OIG or its authorized  representative(s) may interview any of Olsten's employees
who consent to be interviewed at the employee's  place of business during normal
business  hours or at such other place and time as may be  mutually  agreed upon
between the  employee and OIG.  Olsten  agrees to assist OIG in  contacting  and
arranging  interviews with such employees upon OIG's request and agrees that the
employees may be interviewed without the presence of an Olsten representative.

VI.      IMPLEMENTATION, ANNUAL, AND FINAL REPORTS
         -----------------------------------------

         A.  IMPLEMENTATION REPORT

             1.  Submission of Implementation  Report. Within 150 days after the
Effective Date,  Olsten shall submit a written report to the OIG summarizing the
status of implementation of the requirements of this CIA.

             2.  Contents of Implementation  Report. The  implementation  report
shall include:

                 a.  the  names,   addresses,   phone   numbers   and   position
                     descriptions  of the Compliance  Officer and of the members
                     of the Compliance Committee described in III.A and B;

<PAGE>
                                      -17-


                 b.  a description of the training programs implemented pursuant
                     to III.D  and a summary  of the  activities  undertaken  in
                     furtherance of the training programs,  including  schedules
                     and format of the training  sessions,  and a description of
                     the targeted audiences;

                 c.  a  description  of the  publication  of the  summary of key
                     terms of the CIA pursuant to III.D.;

                 d.  the identity of the independent review  organization(s) and
                     the proposed start and completion date of the first billing
                     and compliance review assessments;

                 e.  a certification by the Compliance  Officer that to the best
                     of his/her knowledge:

                    (i)  the  policies and  procedures  as contained on Olsten's
                         Compliance Program, as referenced in section III.C, are
                         being  implemented,  and have been  distributed or made
                         available to all  pertinent  covered  individuals,  and
                         have been appropriately amended;

                   (ii)  all covered  individuals  have  signed a  certification
                         that  they  have  read  and   understood   the  Program
                         Description  and agree to abide by the  requirements of
                         the Compliance  Program as required by section III.C.2;
                         and (iii) all covered  individuals  have  completed the
                         training  and executed  the  certification  required by
                         section III.D.6; and

                 f.  a summary of personnel  actions taken  pursuant to sections
                     III.C.4 or III.I.

         B.  ANNUAL REPORTS

             1.  Submission of Annual Reports. Olsten shall submit to the OIG an
Annual  Report with  respect to the status and  findings of Olsten's  compliance
activities for each of the five years from August 1, 1999 through July 31, 2004.
Each  Annual  Report  shall  cover a  12-month  period  and  shall be due on the
following October 1. The schedule for Annual Reports shall be as follows:

             Reporting  Period  (Calendar  Year)           Report Due
             -----------------------------------           ----------
             August 1, 1999 - July 31, 2000                October 1, 2000
             August 1, 2000 - July 31, 2001                October 1, 2001
             August 1, 2001 - July 31, 2002                October 1, 2002
             August 1, 2002 - July 31, 2003                October 1, 2003
             August 1, 2003 - July 31, 2004                October 1, 2004

             2.  Contents  of the  Annual  Reports.  Each  Annual  Report  shall
include:

                 a.  any change in the identity or position  description  of the
                     Compliance  Officer  and/or  member(s)  of  the  Compliance
                     Committee described in III.A;


<PAGE>
                                      -18-


                 b.  notification  of any changes or  amendments  to the Program
                     Description  or the Compliance  Program  described in III.C
                     and the reasons for the changes (e.g., change in contractor
                     policy);

                 c.  a certification by the Compliance Officer that, to the best
                     of his/her  knowledge,  Olsten has copies of all the signed
                     statements from covered individuals required by III.C.2;

                 d.  a certification by the Compliance Officer that, to the best
                     of his/her knowledge, all covered individuals have attended
                     the appropriate  training sessions as required by III.D and
                     executed the certification required by section III.D.6, and
                     a summary of when the required  training was  performed and
                     the  proposed  schedule  for the next  year  (the  training
                     materials  will be  available  to the OIG upon  request but
                     need not be submitted in the Annual Report);

                 e.  a  complete  copy  of  the  IRO's  billing  review  report,
                     compliance  review  report,  and cost report review report,
                     including a copy of the  methodology  used,  as required by
                     section III.K.8;

                 f.  a summary of problems  identified in the billing reviews or
                     compliance  reviews  and the status of  corrective  actions
                     taken to address those problems;

                 g.  a report  of the  aggregate  overpayments  that  have  been
                     returned to the  Federal  health  care  programs  that were
                     discovered as a direct or indirect result of the Compliance
                     Program or this CIA.  Overpayment  amounts should be broken
                     down  into the  following  categories:  Medicare,  Medicaid
                     (report  each  applicable  state  separately),   and  other
                     Federal   health  care   programs.   For  each   identified
                     overpayment over $50,000,  the following  information shall
                     also be  included  in the  Annual  Report:  the  amount  of
                     individual overpayments identified and repaid, the name and
                     provider   identification   number  of  the  facility  that
                     submitted the overpayment,  the corresponding  payor's name
                     to which  the  overpayment  was  sent,  and the date of the
                     check and check number (or electronic  transaction  number)
                     on which overpayment was repaid;

                 h.  a description  of how each  overpayment  was calculated and
                     the reason for the overpayment;

                 i.  a  description  of  the  disclosures   received  under  the
                     Reporting   System  or  Confidential   Disclosure   Program
                     described  in  III.H,  the  status of any  related  actions
                     taken,  and the results of any such  actions,  as well as a
                     summary of the confidential disclosure log required by that
                     section;

                 j.  a description  of any personnel  action (other than hiring)
                     taken by Olsten as a result of the  obligations  in III.C.4
                     or III.I;

<PAGE>
                                      -19-


                 k.  a  description  of  any  ongoing   investigation  or  legal
                     proceeding  conducted or brought by a  governmental  entity
                     involving an  allegation  that Olsten has committed a crime
                     or has engaged in fraudulent  activities  (the report shall
                     include a description  of the  allegation,  the identity of
                     the investigating or prosecuting  agency, and the status of
                     such investigation, legal proceeding or requests);

                 l.  a summary of the reviews  conducted  on  Olsten's  start of
                     care policies and practices as well as a certification from
                     the  Compliance  Officer  that,  to  the  best  of  his/her
                     knowledge,  each employee has followed the  requirements of
                     section III.G.

                 m.  a summary of the actions  taken to ensure  compliance  with
                     III.F and a certification from the Compliance Officer that,
                     to the best of his/her  knowledge,  the reviews required by
                     III.F have been conducted; and

                 n.  a  description  of all  changes  to the form,  manner,  and
                     frequency  of the  ongoing  clinical  and  billing  reviews
                     described in III.J.

             3.  Certifications.  The Implementation Report, Annual Reports, and
Final Report shall  include a  certification  by the  Compliance  Officer  under
penalty of law (including 18 U.S.C. ss. 1001), that: (1) Olsten is in compliance
with all of the  requirements  of this CIA, to the best of his or her knowledge;
and (2) the  Compliance  Officer has reviewed  the relevant  Report and has made
reasonable  inquiry  regarding its content and believes that, upon such inquiry,
the information is accurate and truthful.

VII.     NOTIFICATIONS AND SUBMISSION OF REPORTS
         ---------------------------------------

         Unless  otherwise  stated  subsequent to the execution of this CIA, all
notifications  and  reports  required  under  the  terms  of this  CIA  shall be
submitted to the entities listed below:

         To the OIG:
         ----------

         Civil Recoveries Branch - Compliance Unit
         Office of Counsel to the Inspector General
         Office of Inspector General
         U.S. Department of Health and Human Services
         330 Independence Avenue, SW
         Cohen Building, Room 5527
         Washington, D.C.  20201
                                    Phone (202) 619-2078
                                    Fax (202) 205-0604







<PAGE>
                                      -20-


         To O1sten:
         ---------

         Chris Anderson, Chief Compliance Office
         Olsten Corporation
         175 Broad Hollow Road
         Melville, NY  11747
                                    Phone (516) 844-7390
                                    Fax (516) 844-7111

Unless otherwise specified,  all notifications  required by this CIA may be made
by certified mail,  express mail,  hand delivery,  facsimile or any other means,
provided that there is proof that such notification was made.

VIII.     DOCUMENT AND RECORD RETENTION
          -----------------------------

         Olsten shall maintain for inspection  documents and records relating to
reimbursement from the federal health care programs or with compliance with this
CIA for six years  following the Effective Date or until  otherwise  required to
retain such records, whichever is later.

IX.       DISCLOSURES AND PRIVILEGES
          --------------------------

         Subject to HHS's Freedom of Information  Act ("FOIA")  procedures,  set
forth in 45 C.F.R.  Part 5, the OIG  shall  make a  reasonable  effort to notify
Olsten prior to any release by OIG of information  submitted by Olsten  pursuant
to its  obligations  under this CIA and identified  upon submission by Olsten as
trade  secrets,   commercial  or  financial   information   and  privileged  and
confidential  under the FOIA rules.  Olsten shall refrain from  identifying  any
information as trade secrets, commercial or financial information and privileged
and  confidential  that does not meet the criteria for exemption from disclosure
under FOIA.

         Nothing in this CIA, or any  communication  or report made  pursuant to
this CIA, shall constitute a waiver by Olsten of Olsten's attorney-client,  work
product or other applicable privileges. The existence of any such privilege does
not excuse or otherwise affect Olsten's obligation to comply with the provisions
of this CIA.

X.       BREACH AND DEFAULT PROVISIONS
         -----------------------------

         A.  STIPULATED PENALTIES FOR FAILURE TO COMPLY WITH CERTAIN OBLIGATIONS

             1.  As a  contractual  remedy,  Olsten  and OIG  hereby  agree that
failure to comply with certain obligations set forth in this CIA may lead to the
imposition  of the  following  monetary  penalties  (hereinafter  referred to as
"Stipulated Penalties") in accordance with the following provisions. If a single
act or omission would authorize  stipulated penalties under both the Quantum CIA
and this CIA, the OIG shall have the choice of which penalty provision to invoke
but  shall  not seek  penalties  under  both  CIAs for the  same  single  act or
omission.



<PAGE>
                                      -21-


             2.  A Stipulated  Penalty of $2,500 (which shall begin to accrue on
the day after the date the  obligation  became due) for each day Olsten fails to
have in place any of the following  during the entire  period  beginning 90 days
after the Effective  Date and  concluding at the end of the corporate  integrity
period required by this CIA:

                 a.  a Compliance Officer;

                 b.  a Compliance Committee;

                 c.  written Policies and Procedures;

                 d.  an education and training program;

                 e.  a mechanism for conducting compliance reviews or audits and
                     reporting material deficiencies; and

                 f.  a Confidential Disclosure Program;

             3.  A Stipulated  Penalty of $2,500 (which shall begin to accrue on
the day after the date the  obligation  became due) for each day Olsten fails to
meet any of the  deadlines  to provide the  Implementation  Report or the Annual
Reports.

             4.  A Stipulated  Penalty of $2,000 (which shall begin to accrue on
the date the failure to comply began) for each day Olsten:

                 a.  hires or enters into a contract with an  Ineligible  Person
                     after that  person has been  listed by a federal  agency as
                     excluded,  debarred,  suspended or otherwise ineligible for
                     participation  in  the  Medicare,  Medicaid  or  any  other
                     Federal   health   care   program   (as   defined   in   42
                     U.S.C.ss.1320a-7b(f)) (this Stipulated Penalty shall not be
                     demanded  for any  time  period  during  which  Olsten  can
                     demonstrate that it did not discover the person's exclusion
                     or other  ineligibility  after making a reasonable  inquiry
                     (as  described  in  section  III.I) as to the status of the
                     person);

                 b.  employs or  contracts  with an  Ineligible  Person and that
                     person:  (i) has  responsibility  for, or involvement with,
                     Olsten's business  operations related to the Federal health
                     care  programs  or  (ii) is in a  position  for  which  the
                     person's salary or the items or services rendered, ordered,
                     or  prescribed  by the  person  are  paid in whole or part,
                     directly or indirectly,  by Federal health care programs or
                     otherwise with Federal funds (this Stipulated Penalty shall
                     not be demanded for any time period during which Olsten can
                     demonstrate that it did not discover the person's exclusion
                     or other  ineligibility  after making a reasonable  inquiry
                     (as  described  in  section  III.I) as to the status of the
                     person); or





<PAGE>
                                      -22-


                 c.  employs  or  contracts  with a  person  who:  (i) has  been
                     charged  with a criminal  offense  related  to any  Federal
                     health care  program,  or (ii) is suspended or proposed for
                     exclusion,  and that  person  has  responsibility  for,  or
                     involvement with,  Olsten's business  operations related to
                     the Federal health care programs (this  Stipulated  Penalty
                     shall not be demanded  for any time  period  before 10 days
                     after  Olsten  received  notice of the  relevant  matter or
                     after the resolution of the matter).

             5.  A Stipulated  Penalty of $2,000 (which shall begin to accrue on
the date Olsten fails to grant  reasonable  access) for each day Olsten fails to
grant  reasonable  access  to the  information  or  documentation  necessary  to
exercise OIG's inspection, audit and review rights set forth in section V.

             6.  A Stipulated  Penalty of $1,500 (which shall begin to accrue 10
days after the date the OIG provides  notice to Olsten of the failure to comply)
for each day Olsten fails to comply fully with any other  obligation of this CIA
where the  failure to comply  does not form the basis for  stipulated  penalties
under  provisions  (1) - (5),  above.  With  respect to the  Stipulated  Penalty
provision  described  in this  section  X.A.6  only,  the OIG  shall  not seek a
Stipulated  Penalty if Olsten  demonstrates to the OIG's  satisfaction  that the
alleged failure to comply could not be cured within the 10-day period, but that:
(i) Olsten has begun to take action to cure the  failure to comply,  (ii) Olsten
is pursuing such action with due diligence, and (iii) Olsten has provided to OIG
a reasonable timetable for curing the failure to comply.

         B.  PAYMENT OF STIPULATED PENALTIES

             1.  Demand  Letter.  Upon  finding that Olsten has failed to comply
with any of the  obligations  described  in section  X.A and  deter-mining  that
Stipulated  Penalties  are  appropriate,  the OIG shall  notify  Olsten  of: (i)
Olsten's  failure to comply with  sufficient  specificity to determine the basis
for the  penalties;  and (ii) the OIG's  exercise  of its  contractual  right to
demand payment of the Stipulated  Penalties  (this  notification  is hereinafter
referred to as the "Demand Letter").

         Within 10 days of Olsten  receiving  the Demand  Letter,  Olsten  shall
either:  (1) cure the breach to the OIG's  satisfaction  and pay the  applicable
stipulated penalties; or (ii) request a hearing before an HHS administrative law
judge (ALJ) to dispute the OIG's determination of noncompliance, pursuant to the
agreed  upon  provisions  set forth below in section  X.D.  In the event  Olsten
elects to request an ALJ hearing,  the  Stipulated  Penalties  shall continue to
accrue until Olsten  cures,  to the OIG's  satisfaction,  the alleged  breach in
dispute.  Failure to respond to the Demand Letter shall be considered a material
breach of this Agreement and shall be grounds for exclusion under section X.C.

             2.  Timely  Written  Requests for  Extensions.  Olsten may submit a
timely  written  request for an extension of time to perform any act or file any
notification or report required by this CIA. Notwithstanding any other provision
in this  section,  if OIG grants the timely  written  request with respect to an
act,  notification,  or report,  Stipulated Penalties for failure to perform the
act or file the  notification  or report  shall not begin to accrue  unless  and
until   Olsten   fails  to  meet  the   deadline   granted  by  the   extension.
Notwithstanding any other provision in this section, if OIG denies such a timely
written request, Stipulated Penalties for failure to perform the act or file the

<PAGE>
                                      -23-


notification  or report shall not begin to accrue until two business  days after
Olsten  receives  OIG's  written  denial of such a  request.  A "timely  written
request"  is  defined  as a request  in  writing  received  by OIG at least five
business  days  prior  to the date by which  any act is due to be  performed  or
notification or report is due to be filed.

             3.  Form of Payment.  Payment of the stipulated  penalties shall be
made by certified or cashier's check, payable to "Secretary of the Department of
Health and Human Services," and submitted to the OIG at the address set forth in
section VII.

             4.  Independence  from  Material  Breach  Determination.  Except as
otherwise noted, these provisions for payment of Stipulated  Penalties shall not
affect or otherwise set a standard for the OIG's  determination  that Olsten has
materially  breached  this  CIA,  which  decision  shall  be made  at the  OIG's
discretion and governed by the provisions in section X.C, below.

         C.  EXCLUSION FOR MATERIAL BREACH OF THIS CIA

             1.  Notice of Material  Breach and Intent to  Exclude.  The parties
agree that a material  breach of this CIA by Olsten  constitutes  an independent
basis for Olsten's exclusion from participation in Medicare,  Medicaid,  and all
other Federal  health care programs (as defined in 42 U.S.C.  ss.  1320a-7b(f)).
Upon a determination by the OIG that Olsten has materially breached this CIA and
that exclusion  should be imposed,  the OIG shall notify Olsten of: (a) Olsten's
material breach;  and (b) the OIG's intent to exercise its contractual  right to
impose exclusion (this notification is hereinafter referred to as the "Notice of
Material Breach and Intent to Exclude Letter").

             2.  Opportunity to Cure.  Olsten shall have 30 days after receiving
the Notice of Material Breach and Intent to Exclude Letter to demonstrate to the
OIG's satisfaction that:

                 a.  Olsten is in full compliance with this CIA;

                 b.  the alleged material breach has been cured; or

                 c.  the alleged  material  breach cannot be cured within the 30
                     day period, but that (i) Olsten has begun to take action to
                     cure the  material  breach,  (ii) Olsten is  pursuing  such
                     action with due diligence, and (iii) Olsten has provided to
                     the OIG a  reasonable  timetable  for curing  the  material
                     breach.

             3.  Exclusion  Letter.  If at the  conclusion of the 30-day period,
Olsten  fails to satisfy  the  requirements  of section  X.C.2,  OIG may exclude
Olsten from participation in the Medicare, Medicaid and all other Federal health
care programs (as defined in 42 U.S.C. ss. 1320a-7b(f)).  OIG will notify Olsten
in writing of its determination to exclude Olsten (this letter shall be referred
to  hereinafter as the "Exclusion  Letter").  Subject to the Dispute  Resolution
provisions in section X.D,  below,  the  exclusion  shall go into effect 30 days
after the date of the Exclusion Letter. The exclusion shall have national effect
and will  also  apply  to all  other  federal  procurement  and  non-procurement
programs.  If Olsten is excluded  under the  provisions of this CIA,  Olsten may
seek   reinstatement   pursuant   to  the   provisions   at  42  C.F.R.   ss.ss.
1001.3001-.3004.

<PAGE>
                                      -24-


             4.  Material Breach. A material breach of this CIA means:

                 a.  a failure by Olsten to report a material  deficiency,  take
                     corrective  action  and pay  the  appropriate  refunds,  as
                     provided in section III.L;

                 b.  repeated or flagrant  violations of the  obligations  under
                     this CIA,  including,  but not limited to, the  obligations
                     addressed in section X.A of this CIA;

                 c.  a failure  to  respond to a Demand  Letter  concerning  the
                     payment of Stipulated  Penalties in accordance with section
                     X.B above; or

                 d.  a  failure  to  retain  and  use  an   independent   review
                     organization for  review/audit  purposes in accordance with
                     section III.K above.

         D.  DISPUTE RESOLUTION

             1.  Review Rights.  Upon the OIG's delivery to Olsten of its Demand
Letter or of its Exclusion Letter, and as an agreed-upon  contractual remedy for
the  resolution  of disputes  arising under the  obligation of this CIA,  Olsten
shall be afforded certain review rights comparable to the ones that are provided
in 42 U.S.C.  ss.  1320a-7(f) and 42 C.F.R.  Part 1005 as if they applied to the
Stipulated Penalties or exclusion sought pursuant to this CIA. Specifically, the
OIG's  determination  to  demand  payment  of  Stipulated  Penalties  or to seek
exclusion  shall be subject to review by an ALJ and  Departmental  Appeals Board
(DAB)  in  a  manner  consistent  with  the  provisions  in  42  C.F.R.   ss.ss.
1005.2-1005.21.  Notwithstanding  the language in 42 C.F.R. ss.  1005.2(c),  the
request for a hearing  involving  Stipulated  Penalties  shall be made within 10
days after  receiving the Demand Letter and the request for a hearing  involving
exclusion shall be made within 20 days after receiving the Exclusion Letter.

             2.  Stipulated  Penalties Review.  Notwithstanding any provision of
Title  42 of the  United  States  Code or  Chapter  42 of the  Code  of  Federal
Regulations, the only issues in a proceeding for stipulated penalties under this
CIA shall be: (i)  whether  Olsten was in full and  timely  compliance  with the
obligations of this CIA for which the OIG demands  payment;  and (ii) the period
of  noncompliance.  Olsten  shall have the burden of proving its full and timely
compliance  and the steps  taken to cure the  noncompliance,  if any. If the ALJ
sustains the OIG and orders Olsten to pay Stipulated Penalties,  such Stipulated
Penalties  shall  become due and  payable  20 days  after the ALJ issues  such a
decision,  notwithstanding that Olsten may request review of the ALJ decision by
the IDAB.

             3.  Exclusion Review.  Notwithstanding any provision of Title 42 of
the United  States  Code or Chapter 42 of the Code of Federal  Regulations,  the
only issues in a proceeding  for  exclusion  based on a breach of this CIA shall
be: (a) whether  Olsten was in  material  breach of this CIA;  (b) whether  such
breach was continuing on the date of the Exclusion  Letter;  and (c) whether the
alleged material breach could not have been cured within the 30-day cure period,
and (i) Olsten had begun to take action to cure the material  breach  within the
30-day cure period,  (ii) Olsten  pursued such action with due diligence  during
the 30-day cure period and afterwards  until the material breach was cured,  and
(iii)  Olsten  provided  to OIG  within  the  30-day  cure  period a  reasonable
timetable for curing the material breach.
<PAGE>
                                      -25-


         For purposes of the exclusion herein agreed to in the event of material
breach of this CIA, the ALJ's decision  shall trigger the  exclusion.  Thus, the
OIG may  proceed  with its  exclusion  of  Olsten  if and when the ALJ  issues a
decision  in favor of the OIG.  Olsten's  election of its  contractual  right to
appeal to the DAB shall not abrogate the OIG's  authority to exclude Olsten upon
the issuance of the ALJ's  decision.  If the ALJ sustains the OIG and determines
that exclusion is authorized, such exclusion shall take effect 20 days after the
ALJ issues such a decision,  notwithstanding  that Olsten may request  review of
the ALJ decision by the DAB.

XI.      ACQUISITIONS
         ------------

         In the event  that  Olsten  acquires  (by  purchase  or  otherwise)  or
establishes  new  business  units that  provide any items or services  for which
payment may be made by any Federal health care program after the Effective Date,
Olsten shall  implement all  applicable  provisions  of this CIA,  including any
training or education  requirements,  within 90 days  following such purchase or
establishment,  or by such other date as agreed to by Olsten and OIG.  If Olsten
is acquired by a third party, such third party shall assume Olsten's obligations
hereunder.

XII.     EFFECTIVE AND BINDING AGREEMENT
         -------------------------------

         Consistent with the provisions in the settlement  agreement pursuant to
which this CIA is entered,  and into which this CIA is incorporated,  Olsten and
the OIG agree as follows:

         A.  this  CIA  shall  be  binding  on  the   successors,   assigns  and
             transferees of Olsten;

         B.  this CIA  shall  become  final  and  binding  on the date the final
             signature is obtained on this CIA;

         C.  any  modifications to this CIA shall be made with the prior written
             consent of the parties to this CIA; and

         D.  the undersigned Olsten signatories  represent and warrant that they
             are authorized to execute this CIA. The  undersigned  OIG signatory
             represents that he is signing this CIA in his official capacity and
             that he is authorized to execute this CIA.















<PAGE>
                                      -26-


                               ON BEHALF OF OLSTEN



/s/ William P. Costantini, Esquire                        July 19, 1999
- ------------------------------------------------          -------------
William P. Costantini, Esquire                            DATE
Executive Vice President and General Counsel
Olsten Corporation


/s/ Stuart M. Gerson                                      July 16, 1999
- ------------------------------------------------          -------------
Stuart M. Gerson                                          DATE
Epstein Becker & Green, P.C.
Attorneys at Law
1227 25th Street, N.W.
Washington, D.C.  20037-1156
As Counsel for Olsten Corporation


/s/ Lynn Shapiro Snyder                                   July 16, 1999
- ------------------------------------------------          -------------
Lynn Shapiro Snyder                                       DATE
Epstein Becker & Green, P.C.
Attorneys at Law
1227 25th Street, N.W.
Washington, D.C.  20037-1156
As Counsel for Olsten Corporation




























<PAGE>
                                      -27-


                  ON BEHALF OF THE OFFICE OF INSPECTOR GENERAL
                 OF THE DEPARTMENT OF HEALTH AND HUMAN SERVICES



/s/ Lewis Morris                                          July 19, 1999
- ------------------------------------------------          -------------
LEWIS MORRIS                                              DATE
Assistant Inspector General for Legal Affairs
Office of Inspector General
U.S. Department of Health and Human Services





<PAGE>
                          UNITED STATES DISTRICT COURT
                       FOR THE MIDDLE DISTRICT OF FLORIDA
                                       AND
                        THE SOUTHERN DISTRICT OF FLORIDA
                                       AND
                        THE NORTHERN DISTRICT OF GEORGIA


UNITED STATES OF AMERICA,                  )
                                           )
             v.                            )
                                           )        Case No. Cr. ________
KIMBERLY HOME HEALTH CARE, INC.            )
d/b/a OLSTEN KIMBERLY QUALITY CARE         )
                                           )
                             Defendant.    )


                                 PLEA AGREEMENT
                                 --------------


                 The Defendant,  KIMBERLY HOME HEALTH CARE, INC. and its parent,
Olsten  Corporation,  have engaged in plea  discussions  with the United  States
pursuant to Rule 11 (e)(1)(c)  of the Federal  Rules of Criminal  Procedure  and
agree as follows:

             1.  KIMBERLY  HOME HEALTH CARE,  INC.,  is a Missouri  corporation,
which in January, 1996 merged with Kimberly Services, Inc. (KIMBERLY). KIMBERLY,
d/b/a  Olsten  Health   Management  and  Olsten  Kimberly  Quality  Care,  is  a
wholly-owned  subsidiary of Olsten Corporation ("Olsten") of Melville, New York.
Olsten and its subsidiaries own,  operate,  manage and provide staffing services
for home health agencies in several  states.  At all times material to this Plea
Agreement,  Defendant  KIMBERLY engaged in the business of providing  management
services for home health care agencies.

             2.  Upon execution of this Plea  Agreement,  the United States will
file criminal  Informations  in the United States  District Court for the Middle
District of Florida,  the United States District Court for the Southern District
of Florida,  and the United States  District Court for the Northern  District of
Georgia.  Defendant will waive venue and its Indictment  rights and plead guilty
to the crimes specified in these Informations as follows:

             a.  In the Middle  District of Florida,  the  Defendant  will plead
guilty to one count of Mail Fraud in violation of 18 U.S.C. ss.ss. 1341 and 2.

             b.  In the Southern  District of Florida,  the Defendant will plead
guilty to one count of Conspiracy in violation of 18 U.S.C. ss. 371.

             c.  In the Northern  District of Georgia,  the Defendant will plead
guilty to one count of offering kickbacks in violation of 42 U.S.C. ss.1320-7b.

             3.  Pursuant to 18 U.S.C.  ss. 3571(d),  the maximum sentence to be
imposed  by the  Courts  for  each  Count in the  Informations  is a fine of the
greater of twice the gross  pecuniary  gain, or twice the gross  pecuniary loss,
from the offenses charged.




<PAGE>
                                      -2-


             4.  If  acceptable  to the Courts,  Defendant and the United States
will waive the presentence  investigation  and report pursuant to Rule 32 (c)(1)
of the Federal Rules of Criminal  Procedure and ask that  Defendant be sentenced
at the time the guilty plea is entered.

             5.  Subject  to the  Courts'  approvals  of  this  Plea  Agreement,
Defendant  will pay a criminal  fine of $3,360,000  and a Special  Assessment of
$400,  pursuant to 18 U.S.C.  ss.  3013,  in the Middle  District of Florida,  a
criminal fine of  $3,360,000  and a Special  Assessment of $400,  pursuant to 18
U.S.C.  ss. 3013,  in the Southern  District of Florida,  and a criminal fine of
$3,360,000 and a Special Assessment of $400,  pursuant to 18 U.S.C. ss. 3013, in
the Northern District of Georgia.

             6.  The United States and Defendant  agree that  restitution  shall
not  be  imposed  as  any  part  of  Defendant's  criminal  sentences.   In  its
determination  not to  seek  restitution,  the  United  States  has  taken  into
consideration  the  restitution  paid  pursuant to the  agreement  entered  into
between  the  United   States,   Defendant   and  Olsten   settling   civil  and
administrative claims and remedies (the "Civil and Administrative Settlement").

             7.  The total amount of the fines,  assessments,  and settlement in
Paragraphs 5 and 6 above shall be paid in full within five  business  days after
entry of final judgment by the Courts.

             8.  This Plea  Agreement  is  entered  into in  conjunction  with a
corresponding Civil and Administrative  Settlement between Olsten and the United
States.  If the Civil and  Administrative  Settlement is not executed by date of
acceptance of the Plea Agreement by the district  courts,  the United States and
Defendant may withdraw from this Plea Agreement.

             9.  Defendant and its parent,  Olsten, agree to cooperate fully and
completely with the United States in any criminal,  civil and/or  administrative
investigations  and proceedings of any present and former  officers,  directors,
employees  and agents,  and of any parties with whom it had or has a business or
professional  relationship,  including but not limited to vendors,  contractors,
partners, joint venturers,  physicians, and referral sources, in connection with
the ownership, operation, and management of home health care agencies ("Relevant
Lines of  Business") . The extent and nature of that  cooperation  is more fully
described in Paragraph 10 below.

            10.  Defendant  and its  parent,  Olsten,  agree  that such full and
complete cooperation shall include but not be limited to:

             a.  Defendant  and Olsten will provide  complete  production of all
non-privileged   information   relating  to  the  Relevant  Lines  of  Business,
including:  books,  papers,  documents  and other  objects  in  Defendant's  and
Olsten's  custody  and  control;  reports of  financial  and other  audits;  and
documents reflecting severance or termination  agreements with former employees.
Whenever  such data are retained in  computerized  format,  Defendant and Olsten
shall provide  access to such data and  assistance in operating the computers as
is necessary to produce the data  requested.  Defendant and Olsten will make all
reasonable  efforts to facilitate  access to, and encourage the  cooperation of,
their agents and accountants in producing information as reasonably requested by
the United States.



<PAGE>
                                      -3-


             b.  Defendant  and  Olsten  will  provide  testimony  and any other
information  deemed  necessary  by the United  States or a court to  identify or
establish the original location,  authenticity,  or other evidentiary foundation
for any documents and to authenticate such documents in any criminal,  civil and
administrative  investigations  and  proceedings  in which the United  States is
involved.

             c.  Defendant  and Olsten  will not assert any claim of  privilege,
including  attorney-client  privilege or attorney-work  product privilege,  with
respect  to any  documents  or  testimony  requested  by the  United  States  to
establish the original  location,  authenticity  or  evidentiary  foundation for
documents referred to in subparagraph 10(a) above.

             d.  Defendant  and  Olsten  will  provide  testimony  and/or  other
information  orally by competent  corporate  representatives as requested by the
United  States,  to include sworn  testimony  before  federal grand juries or in
federal trials, as well as oral briefings to federal government representatives.

             e.  Defendant and Olsten will take  reasonable  steps to facilitate
access to, and  encourage  the  cooperation  of,  individual  current and former
employees  from whom  testimony  or  information  is sought in their  individual
capacities.  Defendant  and  Olsten  agree to  advise  in  writing  its  current
employees,  and  former  employees  who  inform  Defendant  that  they have been
contacted by the United States, that the individual's cooperation is in the best
interests of Olsten.  Cooperation  provided  pursuant to this  subparagraph will
include  identification of witnesses who, to Defendant's and Olsten's knowledge,
may  have  material   information   related  to  the  matters   covered  by  the
Informations.

             f.  Defendant  and  Olsten  will  provide  oral  briefings  to  law
enforcement   authorities   regarding  the  results  of  all  relevant  internal
investigations.

             g.  Defendant  and Olsten will retain all  material  records of its
Relevant  Lines of Business in their  original form for five years from the date
of execution of this  Agreement.  Before the expiration of the five-year  period
described   above  and  before   disposing  of  any  records   covered  by  this
subparagraph,  Defendant  will  consult  with the United  States  Department  of
Justice concerning the continuing need for preserving such records.

             h.  If Defendant and/or Olsten sells or otherwise  divests any part
of its Relevant  Lines of Business  within five years from the date of this Plea
Agreement, and if such transaction could impair the access of Defendant,  Olsten
or the  government to the  information  described in this  paragraph,  Defendant
and/or  Olsten will include in any contract for the sale of any such business an
obligation on the part of the purchaser which comports with the  requirements of
this Plea  Agreement as to the  retention  and  production  of records,  and the
production of information and testimony.

             i.  Defendant  and Olsten agree that the  cooperation  described in
this  paragraph  will be  ongoing,  and will  continue  as to any  investigation
conducted by the Department of Justice, the Federal Bureau of Investigation, The
Department  of Health and Human  Services,  The Defense  Criminal  Investigative
Service,  the United States  Postal  Inspection  Service and the state  Medicaid
Fraud Control Units commenced within five years of the date of execution of this
Plea Agreement.

<PAGE>
                                      -4-


            11.  Defendant  agrees to disclose to the Criminal  Division,  Fraud
Section of the Department of Justice any evidence of misconduct  that management
has grounds, after appropriate inquiry, to believe may constitute a violation of
federal law or regulation  regarding the  activities,  past and present,  of any
employees, officers, directors, agents, consultants,  partners, joint venturers,
or  other  persons  associated  with  Defendant,  its  parent  corporation,  its
predecessors,   successors,   or  direct  and  indirect  subsidiaries  of  which
Defendant,  its parent  corporation,  and/or direct or indirect  subsidiaries of
which Defendant  and/or its parent  corporation  becomes aware.  Defendant shall
establish and/or maintain  existing  procedures by which  Defendant's  officers,
employees or agents,  including those persons  responsible for administering its
compliance and hotline programs,  as well as its internal or external  auditors,
and  senior  management  personnel  shall  report  all  such  allegations  to  a
Compliance  Officer.  These  disclosures to the United States Attorneys  offices
shall be made  within  60 days of that  date on which  Defendant  and/or  Olsten
becomes aware of such misconduct.

            12.  If the Courts  accept this Plea  Agreement,  and  Defendant and
Olsten  comply with this  Agreement,  including  the  cooperation  described  in
Paragraphs 9 and 10, the United  States  agrees not to prosecute  Defendant  and
Olsten,  its  previous  or  current  parent   corporations,   its  predecessors,
successors, or direct or indirect subsidiaries or entities in which they have or
had any ownership interest, for other possible criminal offenses arising from or
relating to the matters covered by the Informations (Relevant Offenses).

            13.  The promises  not to  prosecute  referred to in Paragraph 12 do
not extend to any individual, including any current or former officer, director,
employee or agent of the Defendant or Olsten.

            14.  Defendant and Olsten agree that any failure to provide full and
complete  cooperation as described in Paragraphs 9 and 10 above will be a breach
of this Plea  Agreement  and will empower the United States to seek to set aside
the Plea Agreement and to pursue all possible  violations against the Defendant.
However,  Defendant and Olsten shall be entitled to receive reasonable notice in
writing from the United States to Defendant's  and Olsten's  General  Counsel of
the  specific  circumstances  constituting  an alleged  failure  to provide  the
cooperation  required by this Plea Agreement and shall have 30 days from receipt
of such written  notice,  unless the United States  determines that less time is
necessary,  to cure any such  failure  before the United  States  initiates  any
action to set aside this Plea Agreement. In the event this Plea Agreement is set
aside  pursuant  to  this   Paragraph  and  a  prosecution  is  initiated,   the
admissibility  of certain  statements  made by  Defendant  and  Olsten  shall be
governed by Paragraph 24 below.

            15.  Defendant and Olsten agree that this Plea  Agreement  shall not
prevent,  preclude or prejudice the United States from  proceeding in the future
with  investigations  and prosecutions of any federal criminal  violations which
may be committed  after the date of execution  of this  Agreement by  Defendant,
Olsten, or by any of their officers, directors, employees and/or agents.








<PAGE>
                                      -5-


            16.  This Plea Agreement is binding on the United States  Department
of Justice,  including  all the offices of United  States  Attorneys.  This Plea
Agreement  does not bind the  Internal  Revenue  Service  of the  United  States
Department  of Treasury  or  Defendant  or Olsten  with  respect to any civil or
criminal  liability,  if any, of  Defendant,  or its previous or current  parent
corporation,  for federal  income or other taxes.  The  provisions  of this Plea
Agreement do not preclude the United States from  prosecuting  Defendant  and/or
Olsten for any violations of 18 U.S.C. Section 1501 et seq., 18 U.S.C. Section 4
or any Title 26 and Title 18  offense  in  connection  with the  enforcement  of
federal  revenue laws,  including but not limited to conspiracies to commit such
offenses and  conspiracies to defraud the United States by impeding,  impairing,
obstructing  and defeating the lawful function of the United States Treasury and
the Internal Revenue Service in the  ascertainment,  computation,  assessment or
collection of revenue.

            17.  Defendant  agrees  that all costs (as  defined  in the  Federal
Acquisition Regulations ("FAR") ss. 31.205-47 and in Titles XVIII and XIX of the
Social Security Act, 42 U.S.C.  ss.ss.  1395 et. seq. and ss.ss.  1396 et. seq.,
and  the  regulations  promulgated  thereunder)  incurred  by  or on  behalf  of
Defendant and/or Olsten, in connection with (1) the government's investigations,
and  Defendant's  and/or  Olsten's  investigations  and defense,  of the matters
covered by this Agreement;  (2) the negotiation of this Plea Agreement;  (3) any
corrective  action  undertaken  by  Defendant  and Olsten  pursuant to this Plea
Agreement;  and (4) the payments made to the United States pursuant to this Plea
Agreement, shall be unallowable costs for government contract accounting and for
Medicare, Medicaid, CHAMPUS and FEHBP reimbursement purposes.

            18.  Defendant and Olsten have taken and agree to take the following
remedial actions:

             a.  Olsten  has  established  an  employee  hotline  by  which  its
officers and employees can report any facts or  circumstances  which the officer
or employee  believes may constitute  misconduct  which may violate federal law;
and

             b.  Upon  acceptance  of this  Plea  Agreement  by the  Courts  and
execution of the Civil and Administrative  Settlement  Agreement,  Defendant and
Olsten  agree to adopt and apply the  Corporate  Integrity  Agreement,  which is
incorporated in the Civil and  Administrative  Settlement,  to all of the health
care facilities and lines of business located in the United States that they own
or operate.

            19.  Defendant  and Olsten agree that they will,  within 120 days of
acceptance of this Plea Agreement,  reaffirm,  in writing,  corporate procedures
and policies which shall prohibit their corporate directors, officers, employees
and agents from engaging in the practices  described in the  Informations and in
the Civil and Administrative Settlement.

            20.  Defendant  and Olsten  shall,  within 90 days of  acceptance of
this Plea Agreement,  file with the Department of Justice signed  certifications
from each of their  corporate  officers  and all other  officers  and  employees
principally  responsible  for  negotiating  contracts  with  potential  referral
sources,  all personnel  responsible  for  approving  such  activities,  and all
directors,  managers and  supervisors of employees  responsible for preparing or
submitting billings to government agencies or private payors, acknowledging that
each has received and read a copy of this Plea Agreement, the Informations,  and
the Civil and Administrative Settlement.
<PAGE>
                                      -6-


            21.  Defendant  and Olsten  shall,  within 120 days of acceptance of
this Plea Agreement,  conduct instructional meetings for all personnel described
in Paragraph 20 above, at which meetings outside legal counsel,  ethics officers
and  auditors  shall  thoroughly  explain and review  these  criminal  and civil
proceedings and the corporate  procedures and policies described in Paragraph 18
above.

            22.  Defendant  and Olsten  agree that neither of them will file for
voluntary  bankruptcy  protection  within  90 days  after  making  the  payments
described in Paragraphs 5 and 6 above.

            23.  If this  Plea  Agreement  or any  material  provision  thereof,
including the sentences  agreed-upon in Paragraphs 5, 6 and 7 above, is rejected
by any district  court,  the parties  shall be released  from their  obligations
under this Plea  Agreement and it shall be null and void.  It is further  agreed
that, in this event,  Defendant may withdraw any of its plea of guilty if such a
plea has been  entered,  and that the  United  States  may move to  dismiss  the
Informations  without  prejudice.  The Defendant  will have no objection to such
dismissal,  nor any objection, on the basis of such dismissal or on the basis of
the voiding of this Plea Agreement,  to the continuation of the investigation or
the return of any indictment.  It is further agreed, that if this Plea Agreement
is rejected,  the  admissibility  against  Defendant or Olsten of any statements
made by Defendant or Olsten or their representatives during the course of and in
furtherance of the plea  discussions  will be determined  under Rule 11(e)(6) of
the Federal  Rules of Criminal  Procedure  and Rule 410 of the Federal  Rules of
Evidence,  and the terms of all agreements previously entered between Olsten and
the United  States.  Defendant  acknowledges  that all leads  derived  from such
statements may be used against Defendant or Olsten in any subsequent proceeding.

            24.  If  Defendant  fails to comply with any  material  provision of
this Plea  Agreement and a district  court either sets aside this Plea Agreement
or declares this Plea  Agreement null and void, the Defendant and Olsten will be
subject to prosecution for the criminal  violations  alleged in the Informations
and/or any other violations for which  prosecution  would otherwise be barred by
Paragraph 12 ("Relevant Offenses").  In any such prosecution,  the admissibility
against Defendant of any statements made by legal  representatives  of Defendant
or Olsten in connection with the negotiation of this Plea Agreement, or pursuant
to its terms will be  determined  under Rule  11(e)(6) of the  Federal  Rules of
Criminal Procedure,  Rule 410 of the Federal Rules of Evidence, and the terms of
all agreements previously entered between Defendant and/or Olsten and the United
States.  All  leads  derived  from  such  statements  may be  used  against  the
Defendant.  Statements  made by other  employees  of  Defendant  or Olsten whose
testimony  is  provided  pursuant  to  Paragraph  10 above  shall be  admissible
notwithstanding Rule 11 and Rule 410.

            25.  In the event this Plea  Agreement  is set aside for any reason,
Defendant  shall be entitled to the return of payments made to the United States
under this Plea Agreement as set forth in Paragraphs 5 and 6 above.

            26.  Defendant  and  Olsten  agree  that all  criminal  statutes  of
limitations  for the Relevant  Offenses  shall be tolled from September 1, 1998,
until the date on which the  Courts  accept or reject  this Plea  Agreement.  In
addition,  in the event  that  this Plea  Agreement  is set  aside  pursuant  to
Paragraph 24 above,  Defendant and Olsten agree that the statutes of limitations
for the Relevant Offenses further shall be tolled from the time of acceptance of
this Plea Agreement until the date on which the Plea Agreement may be set aside.

<PAGE>
                                      -7-


            27.  Defendant  and Olsten  waive and will not  assert any  defenses
they may have,  based in whole or in part on the Double  Jeopardy  Clause of the
Fifth Amendment,  or under the Excessive Fines Clause of the Eight Amendment, to
criminal  prosecutions in which this Plea Agreement has been entered,  or to any
prosecutions,  or civil or  administrative  proceeding  pursuant to the terms of
this Plea Agreement, or of the Civil and Administrative  Settlement.  Nothing in
this  agreement  waives  any  rights  that  Defendant  may have under the Double
Jeopardy or  Excessive  Fines  Clause to any  subsequent  prosecution,  civil or
administrative proceeding, that relates to the Relevant Offenses.

            28.  Defendant is pleading guilty because it is guilty of the crimes
charged in the Informations.

            29.  The  Defendant  is aware that  Title 18,  United  States  Code,
Section 3742 affords  Defendant the right to appeal the sentence imposed in this
case.  Acknowledging  this, in exchange for the undertakings  made by the United
States in this Plea Agreement,  Defendant  hereby waives all rights conferred by
Title 18,  United  States Code,  Section  3742 to appeal any  sentence  imposed,
including any  restitution  order, or to appeal the manner in which the sentence
was imposed,  unless the sentence exceeds the maximum permitted by statute or is
the  result  of  any  upward  departure  from  the  guideline  range  the  court
establishes at sentencing.  Defendant  further  understands that nothing in this
Plea Agreement shall affect the government's  right and/or duty to appeal as set
forth in Title 18, United States Code, Section 3742(b).  However,  if the United
States appeals Defendant's sentence pursuant to Section 3742(b), Defendant shall
be released  from the above waiver of appellate  rights.  Defendant  understands
that,  although  Defendant  will be sentenced in conformity  with the Sentencing
Guidelines, by this agreement, Defendant waives the right to appeal the sentence
on the basis that the sentence is the result of an incorrect  application of the
Sentencing Guidelines.

            30.  Defendant  agrees  that  a  person  who is a  senior  executive
officer of both  Defendant  and Olsten  will appear to enter the guilty plea and
for the imposition of sentence.  Defendant and Olsten also expressly  agree that
they will not, and will instruct their  representatives  not to, make any public
statements or  representations  which are in any way contrary to the Defendant's
admission of guilt in this Plea Agreement.

            31.  This is the entire Plea Agreement between the United States and
Defendant.  Except  as  provided  in the Civil  and  Administrative  Settlement,
particularly as the Settlement relates to the ability of Defendant,  Olsten, and
its related  entities,  to participate in  federally-funded  programs,  no other
promises,  representations or inducements have been made to the Defendant or its
attorneys and none will be made unless in writing and signed by all parties.













<PAGE>
                                      -8-


AGREED AND ACCEPTED:

KIMBERLY HOME HEALTH CARE, INC.



/s/ William P. Constantini
- ------------------------------
WILLIAM P. CONSTANTINI
EXECUTIVE VICE PRESIDENT AND GENERAL COUNSEL,
OLSTEN CORPORATION
EXECUTIVE VICE PRESIDENT
KIMBERLY HOME HEALTH CARE, INC.



/s/ Stuart M. Gerson, Esquire
- ------------------------------
STUART M. GERSON, ESQUlRE
EPSTEIN BECKER & GREEN, PC



/s/ Phillip A. Bradley, Esquire
- ------------------------------
PHILLIP A. BRADLEY, ESQUIRE
LONG ALDRIDGE & NORMAN LLP






























<PAGE>
                                       -9-


                                                     Respectfully Submitted,


THOMAS E. SCOTT
UNITED STATES ATTORNEY


/s/ Angel A. Cortinas
- ------------------------------
ANGEL A. CORTINAS
Assistant United States Attorney
Florida Bar No.  797529


CHARLES R. WILSON
UNITED STATES ATTORNEY


/s/ Robert T. Monk
- ------------------------------
ROBERT T. MONK
Assistant United States Attorney


RICHARD H. DEANE, JR.
UNITED STATES ATTORNEY


/s/ Russell G. Vineyard
- ------------------------------
RUSSELL G. VINEYARD
Assistant United States Attorney
Georgia Bar No.  727890

/s/ Randy S. Chartash
- ------------------------------
RANDY S. CHARTASH
Assistant United States Attorney
Georgia Bar No.  121760


JOSHUA R. HOCHBERG
CHIEF, FRAUD SECTION
Criminal Division
U.S. Department of Justice


/s/ Ann Arbor
- ------------------------------
ANN ARBOR
Senior Litigation Counsel



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