INNOSERV TECHNOLOGIES INC
10-K405, 1997-07-29
MISCELLANEOUS REPAIR SERVICES
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<PAGE>

                                    UNITED STATES
                          SECURITIES AND EXCHANGE COMMISSION
                                Washington, D.C. 20549

                                      FORM 10-K
(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
    ACT OF 1934

    FOR THE FISCAL YEAR ENDED APRIL 30, 1997

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
    EXCHANGE ACT OF 1934 [NO FEE REQUIRED]
    For the transition period from  ___________  to  ___________

                           COMMISSION FILE NUMBER  0-13608

                             INNOSERV TECHNOLOGIES, INC.
                (Exact name of Registrant as specified in its charter)

              CALIFORNIA                                  95-3619990
    (State or other jurisdiction of                    (I.R.S. Employer
    incorporation or organization)                    Identification No.)

320 WESTWAY, SUITE 530, ARLINGTON, TEXAS                     76018
(Address of principal executive offices)                   (Zip Code)

          Registrant's telephone number, including area code: (817) 468-3377

          SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:  None

             SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

    Title of each class          Name of each exchange on which registered
    -------------------          -----------------------------------------
Common stock, $.01 Par Value              NASDAQ National Market

    Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding twelve months (or for such shorter period that the
Registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days.  Yes     X    No
                                                 -----     -----

    Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of Registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this From 10-K or any amendment to this
Form 10-K. [X]

    The aggregate market value of voting stock held by non-affiliates of the
Registrant as of July 24, 1997 was $2,947,866.

    At July 24, 1997, the Registrant had outstanding 5,035,833 shares of its
common stock, $.01 par value.

                         DOCUMENTS INCORPORATED BY REFERENCE

    Part III incorporates information by reference from the proxy statement for
the Annual Meeting of Shareholders to be held on September 15, 1997.


<PAGE>

                                        PART I


ITEM 1.  BUSINESS.


GENERAL

    InnoServ Technologies, Inc.-Registered Trademark- ("InnoServ") is a
California corporation organized in 1981.  InnoServ provides comprehensive asset
management programs and services, multi-vendor maintenance and repair services
and other specialized services to radiology, cardiology, biomedical and
laboratory departments of hospitals and other healthcare providers.  The
foregoing business is reported as one segment.  Except where the context
otherwise requires, the term "InnoServ" and "Registrant" as used in this report
refers to InnoServ Technologies, Inc. and its subsidiaries.

    InnoServ operates its business primarily through its wholly-owned
subsidiary InnoServ Technologies Maintenance Services, Inc. ("InnoServ
Maintenance") and through its imaging operation.

INNOSERV TECHNOLOGIES MAINTENANCE SERVICES, INC.

    In August 1994, InnoServ acquired (the "Acquisition") the capital stock of
MEDIQ Equipment & Maintenance Services, Inc. ("MEMS") which provided products
and services comparable to that of InnoServ Maintenance.  Subsequent to the
Acquisition, InnoServ combined the operations of MEMS with those of InnoServ
Maintenance.  See Management's Discussion and Analysis of Financial Condition
and Results of Operations - Acquisition of MEDIQ Equipment and Maintenance
Services, Inc.

    InnoServ Maintenance provides maintenance, consulting and technical 
services for customer operated magnetic resonance imaging ("MRI") and 
computed tomography ("CT") scanners and a wide array of diagnostic imaging, 
biomedical and laboratory equipment on a nationwide basis.  Comprehensive 
maintenance service agreements covering virtually all the equipment operated 
by a hospital's radiology, biomedical and laboratory departments ("Asset 
Management") usually have terms of three years or more.  Maintenance 
agreements for individual MRI and CT scanners and X-ray tube replacement 
agreements typically have terms of one to three years, with limited 
termination provisions, on either a fixed or volume related basis.  
Maintenance services are performed at a customer's site by InnoServ 
Maintenance's field service engineers and equipment specialists and are 
offered as a cost-effective alternative to maintenance service offered by 
medical equipment manufacturers.  InnoServ Maintenance's personnel, through 
the use of proprietary software information systems, also provide customers 
of the Asset Management services with an array of analytical reports and 
consulting services to help manage the customer's imaging, biomedical and 
laboratory capital equipment.  In addition to performing regular preventive 
maintenance services, InnoServ Maintenance's engineers are on call 24 hours a 
day, seven days a week, to provide emergency maintenance of medical 
equipment.  InnoServ Maintenance also sells X-ray tubes and spare parts for 
many different makes and models of MRI and CT scanners, and used and 
refurbished diagnostic imaging equipment as a service to its customers.

                                          2
<PAGE>

    In support of its field service operations, InnoServ Maintenance maintains
a supply of spare parts in strategic locations across the nation.  Analysis and
repair of defective parts is performed at InnoServ's  Arlington, Texas facility.
In addition to having the capability to repair electronic circuit boards and
systems, InnoServ Maintenance reloads X-ray tubes and rebuilds high voltage
components such as transformers.


IMAGING OPERATION

    InnoServ owns 6 mobile CT scanners and 6 cardiac catheterization
laboratories (the "Imaging Operation") which are offered to customers under
lease agreements.  Customers typically enter into these leases  while their
in-house equipment is being installed, serviced or upgraded or to supplement
in-house equipment during periods of heavy patient volume.  InnoServ may also
provide additional support services pursuant to the lease. Typically, customers
execute an agreement for a specific period ranging from one month to periods
in excess of one year and are billed monthly on a fixed rate basis regardless 
of the number of procedures performed.

    In June 1995, InnoServ discontinued providing mobile CT scanners under
shared service arrangements. These arrangements were for terms of up to three
years and customers were billed on a fee-for-service basis for the procedures
actually performed.  During the time InnoServ's equipment and employees were at
a shared services customer location, they operated under the direction of a
licensed physician on the customer's staff. InnoServ worked closely with
physicians to tailor operating protocols.  InnoServ personnel did not, however,
provide professional medical services.  InnoServ's customers, rather than
InnoServ, were responsible for scheduling the number of patients on whom the
procedures were performed during scheduled service.


CUSTOMERS AND MARKETING

    InnoServ markets its services to healthcare providers through a direct
sales force consisting of sales representatives and supervisory personnel.
InnoServ's strategy emphasizes its multi-vendor, multi-modality Asset Management
programs, the skill and experience of its service engineers, the quality of its
equipment, the reliability and cost effectiveness of its service, and its
ability to tailor service programs to specific customer needs.

    Hospitals and other healthcare providers which operate MRI and CT scanners
and other diagnostic, biomedical and laboratory equipment require regular
preventive maintenance programs and emergency repair services for their
equipment.  Since the quality and reliability of patient care depends in part
upon the reliability of the equipment used, hospitals arrange for regular
maintenance of the equipment and contract for maintenance and repair services
with the equipment manufacturers or independent maintenance companies such as
InnoServ.

    When larger hospitals desire to replace, upgrade or augment their existing
CT or cardiac catheterization equipment, they may require interim rental
equipment such as that provided by InnoServ.  By using such equipment for an
interim period, hospitals may continue to offer their regular services during a
major renovation.

                                          3
<PAGE>

    During fiscal 1997, InnoServ provided its Asset Management, maintenance,
distribution and diagnostic services in 42 states to customers including
hospitals, health maintenance organizations, out-patient clinics and private
physician offices.  No single customer accounted for more than ten percent of
InnoServ's consolidated revenues.


COMPETITION

    The healthcare industry in general and the market for medical equipment
maintenance, distribution and diagnostic imaging services in particular is
highly competitive.

    With respect to its medical equipment maintenance services, InnoServ
competes with both medical equipment manufacturers, most of which have
substantially greater financial and marketing resources than InnoServ, and other
third party maintenance service companies.  Certain large hospital systems also
provide in-house maintenance service on their own equipment.

    With respect to its distribution services, InnoServ competes with other
distributors, manufacturers and equipment resellers such as brokers, leasing
companies, and individual healthcare providers, many of whom have financial and
marketing resources substantially greater than those of InnoServ.


INTELLECTUAL PROPERTY

    Most of InnoServ's diagnostic software products were developed by InnoServ
or its acquired businesses.  Software products including certain diagnostic
software programs are licensed to InnoServ by various vendors and equipment
manufacturers, some of whom are competitors.  If selected licensed software
products were no longer available, a material hardship on InnoServ could result.

    Software products developed or used by InnoServ may from time to time raise
questions of infringement of patents or copyrights owned by others and not
licensed to InnoServ.  No claims of such infringement have been raised; however,
if such claims are raised and it is determined that licenses under patents or
copyrights owned by others are essential, but not available, a material hardship
on InnoServ might result.


SOURCES AND AVAILABILITY OF REPAIR PARTS

    Most of the mechanical, electrical and electronic parts and components used
in the performance of repair service are purchased from medical equipment
manufacturers and after-market part suppliers.  InnoServ believes that
materials, components and parts of the type and in the quantities necessary for
its continued service operations are readily available, and in many cases
alternate sources currently exist.  InnoServ procures certain X-ray tubes and
other proprietary components from certain sole source suppliers.  In the event
any sole source item becomes unavailable from the present supplier or the
supplier's time to deliver such items is abruptly extended beyond normal,
InnoServ could experience difficulty, delay and expense in obtaining delivery
from other sources and InnoServ's ability to maintain and repair customer's
equipment could be impeded.

                                          4
<PAGE>

INSURANCE

    InnoServ maintains a comprehensive insurance program which covers the
replacement value of its equipment and vehicles, subject to normal deductibles,
when appropriate.  Additionally, InnoServ maintains professional and general
liability, and employee health insurance coverage, subject to normal
deductibles.  InnoServ believes its present insurance coverage is adequate.


EMPLOYEES

    At July 22, 1997, InnoServ had 217 employees.  None of InnoServ's employees
are represented by a labor organization and InnoServ is not aware of any
activity seeking such organization.  InnoServ considers its relationship with
its employees generally to be satisfactory.


ITEM 2.  PROPERTIES.

    InnoServ leases approximately 78,000 square feet of office, maintenance and
storage facilities in seventeen locations at an approximate annual cost of
$650,000.  Individual lease terms extend up to 53 months with various renewal
options.

    While InnoServ believes that its facilities are adequate for its current
and near-term needs, to the extent InnoServ expands its activities either
geographically or with respect to the number of hospitals, clinics or group
practices to which it provides its services, InnoServ may be required to obtain
additional office, maintenance or storage facilities.


ITEM 3.  LEGAL PROCEEDINGS.

    InnoServ is party to a lawsuit filed on April 12, 1995 in Superior Court in
the County of Riverside, California by two former employees who have claimed
wrongful termination in retaliation for filing a claim with the U.S. Department
of Labor.  The plaintiffs have sought damages in the amount of approximately
$1,000,000.  InnoServ has responded and is defending vigorously. While the 
ultimate outcome of this matter is not currently determinable, InnoServ 
believes that the ultimate liability related to this matter will not exceed 
amounts currently accrued in the financial statements.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS.

    None.

                                          5
<PAGE>

                                       PART II


ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.

    InnoServ's common stock is traded in the NASDAQ National Market under the
symbol ISER.  The ranges of high and low transaction prices for the common stock
as reported by The National Stock Market, Inc. for fiscal 1997 and 1996 are set
forth in the following table.  Such quotations are prices between dealers
without retail markups, markdowns or commissions and do not represent actual
transactions.


                                  High           Low
                                  ----           ---
1997
- ----

4th Quarter                       $3 1/8         $1 13/16

3rd Quarter                       $3 1/8         $2 1/8

2nd Quarter                       $5             $2 7/8

1st Quarter                       $5 5/8         $3 5/8


1996
- ----

4th Quarter                       $4 1/2         $3 5/8

3rd Quarter                       $4 5/8         $2

2nd Quarter                       $4             $2 1/2

1st Quarter                       $4 1/4         $2 3/4


    InnoServ estimates that it had approximately 1,000 beneficial shareholders
as of July 17, 1997.

    In April 1995, InnoServ's Board of Directors discontinued the payment of
dividends for an indefinite period.  InnoServ's current loan agreement prohibits
the payment of cash dividends.


                                          6
<PAGE>

ITEM 6.  SELECTED FINANCIAL DATA.

    The following table sets forth certain selected financial data for each of
the five years in the period ended April 30, 1997.   The acquired operations of
MEMS have been included effective August 3, 1994 (see Note 9 to the Notes to
Consolidated Financial Statements).  The selected financial data presented below
should be read in conjunction with the consolidated financial statements of
InnoServ and the notes thereto appearing in Item 8 of Part II of this report and
the information set forth in Management's Discussion and Analysis of Financial
Condition and Results of Operations.

<TABLE>
<CAPTION>
 
                                                   Year Ended
                                                   ----------

                              April 30,      April 30,      April 30,      April 30,      April 30,
                                1997           1996           1995           1994           1993
                              --------       --------       --------       --------       --------
                                             (In thousands, except per share amounts)
<S>                           <C>            <C>            <C>            <C>            <C>
Operating Data:
   Revenues                   $  42,387      $  45,727      $  46,366      $  40,464      $  45,263
   Net income (loss)             (1,573)        (7,189)        (3,630)         1,507          2,265
   Net income (loss)
       per share (a)              (0.31)         (1.43)         (0.81)          0.49           0.76
   Cash dividends per
       share (a)              $     ---      $     ---      $    0.23      $    0.16      $    0.11

   Weighted average
       shares outstanding         5,036          5,036          4,511          3,049          2,977

Balance Sheet Data:
   Total assets               $  19,102      $  23,840      $  30,506      $  21,430      $  22,191
   Working capital                  978          1,023          4,077          6,784          5,177
   Total long-term debt             479            910            141            ---            ---
   Total shareholders'
       equity                 $   8,393      $   9,966      $  17,155      $  15,400      $  14,236

</TABLE>
 
(a) Restated to reflect a 10% stock dividend declared March 4, 1993, and
    distributed April 5, 1993.


                                          7
<PAGE>

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
         RESULTS OF OPERATIONS.

RESULTS OF OPERATIONS

FISCAL 1997 COMPARED TO FISCAL 1996

    Consolidated revenues for fiscal 1997 were $42,387,000, a decrease of 
$3,340,000 from fiscal 1996 consolidated revenues of $45,727,000.  The 
decrease occurred primarily as a result of the continued decline in the 
number and average contract amount of CT maintenance service agreements in 
effect as a result of older equipment being upgraded or removed from service 
by customers and InnoServ's decision to not renew certain CT maintenance 
contracts in unprofitable locations.  Revenues for fiscal 1997 related to CT 
maintenance contracts declined by approximately $3,566,000 as compared to 
fiscal 1996 revenues.  In addition, sales of parts, tubes, and equipment 
declined by $1,555,000, which relates to the reduction in CT maintenance 
contract revenues, and non-contract service revenue declined by $540,000 
as compared to fiscal 1996.  The decline in fiscal 1997 revenues is also 
attributed to a decrease of approximately $965,000 from fiscal 1996 in 
revenues generated from Advanced Imaging Technologies, Inc. (AIT) primarily 
due to the disposition of substantially all of its revenue producing assets 
on March 17, 1997 (See Note 4 to the Notes to Consolidated Financial 
Statements).  AIT's business was no longer consistent with the strategic 
focus of InnoServ.  These declines were partially offset by revenue increases 
in InnoServ's other product lines, principally Asset Management services 
which grew by $3,849,000 as compared to 1996 revenues and MRI services which 
grew by $344,000 over 1996 revenues as InnoServ continues to focus on the 
growing market for those services. In addition, the decline was partially 
offset by a reduction of approximately $200,000 in the reserve for sales 
allowances during the fourth quarter of fiscal 1997. This reduction was a 
result of management's ongoing analysis of service billings.

    Cost of operations for fiscal 1997 decreased by $3,958,000 as those costs 
were approximately 85% of fiscal 1997 revenues as compared to approximately 
87% of revenues in fiscal 1996.  These decreases were the result of cost 
reduction actions including employment terminations taken in fiscal 1997 and 
1996 by management as well as the increase in Asset Management services which 
generally have higher operating margins than the operating margins of most of 
InnoServ's other product lines including CT maintenance contracts which have 
margins that continue to decline.  In addition, during the fourth quarter of 
fiscal 1997, InnoServ recorded a reduction of approximately $300,000 in
certain accruals as determined through management's ongoing evaluation of 
estimated liabilities.

    Depreciation and amortization expense for fiscal 1997 was $98,000 
less than in fiscal 1996 which reflects the reduction in expenditures for 
fixed assets, principally test equipment used in the maintenance service 
product lines as InnoServ concentrates its activities on the Asset Management 
services which require less capital than the other InnoServ product lines.

    Selling and administrative expenses decreased in fiscal 1997 by $2,134,000
to $6,223,000  which is the result of management's efforts to reduce expenses in
fiscal 1997 which included reductions in InnoServ's sales force and
administrative personnel.  Additionally, the decrease is due to the elimination
of certain nonrecurring 


                                          8
<PAGE>

costs incurred in fiscal 1996 of $313,000 in restructuring costs recorded in 
the third quarter of fiscal 1996 as well as other training and duplicate 
salary expenses for the relocation of InnoServ's headquarters.

    Loss before income taxes declined by $3,090,000 to $1,620,000 in fiscal 
1997 from $4,710,000 in fiscal 1996, partially as a result of improved 
operating margins resulting from the increase in revenue from Asset 
Management services which have a higher operating margin than the other 
product lines.  In addition, the loss before income taxes in fiscal 1996 
reflected special charges of $2,267,000, restructuring costs to effect the 
relocation of InnoServ's headquarters and spare parts repair operations, and 
unfavorable operating margins associated with the CT maintenance business. 
Because InnoServ employs field service engineers over a wide geographic area, 
the current level of revenues are not sufficient in certain locations to 
cover the direct costs of providing maintenance and repair services and the 
infrastructure costs to support these activities.  InnoServ continues to 
implement plans to reorganize its service operations to more cost effectively 
provide the services required by its customers and to discontinue the service 
in selected locations upon the expiration of the existing maintenance 
agreements in those locations.  InnoServ believes these actions, coupled with 
the strategic changes made in the focus and operations of InnoServ, will 
continue to improve InnoServ's operations.

    InnoServ recorded a $47,000 tax benefit in fiscal 1997 representing an
estimated tax refund for  state income taxes paid in prior years.  InnoServ did
not recognize a tax benefit from the operating loss for fiscal 1997. At April
30, 1997, InnoServ had an estimated net deferred tax asset before valuation
allowance of $5,513,000, primarily as a result of net operating loss and tax
credit carryforwards.  In accordance with SFAS 109, InnoServ recorded a
valuation allowance for the full amount of the net deferred tax asset.  The
ultimate realization of the deferred tax asset depends on the ability of
InnoServ to generate sufficient taxable income in the future.  While InnoServ
believes the deferred tax asset will be substantially realized by future
operating results, due to the cumulative losses incurred in recent years, the
deferred tax assets do not currently meet the criteria for recognition under
SFAS 109.


FISCAL 1996 COMPARED TO FISCAL 1995

ACQUISITION OF MEDIQ EQUIPMENT & MAINTENANCE SERVICES, INC.

    On August 3, 1994, InnoServ acquired MEMS, a wholly-owned subsidiary of
MEDIQ Incorporated ("MEDIQ") in exchange for 2,006,438 shares of InnoServ's
common stock and a warrant to purchase 325,000 shares thereof at an exercise
price of $6.25 per share exercisable through August 3, 1998.  An additional
20,000 shares of InnoServ's common stock were issued to MEDIQ in connection with
a noncompetition agreement which became effective as of the closing of the
Acquisition.  The estimated aggregate purchase price, including expenses of the
Acquisition, was approximately $6,565,000.  Following the Acquisition, InnoServ
combined the operations of its InnoServ Maintenance subsidiary with those of
MEMS.

    Consolidated revenues for fiscal 1996 were $45,727,000, a decline of
$639,000 from fiscal 1995 revenues of $46,366,000.  As a result of the
acquisition of MEMS on August 3, 1994, the fiscal 1995 revenues included those
of the acquired operations for nine months.  On a pro forma basis after giving
effect to the acquisition of MEMS, the fiscal 1996 revenues declined $5,215,000
as a result of the continued decline in the 

                                     9
<PAGE>

number and average contract amount of CT maintenance service agreements in 
effect as a result of older equipment being upgraded or removed from service 
by customers and strategic changes at both Advanced Imaging Technologies 
(AIT), and InnoServ's Imaging Operations. Revenues for fiscal 1996 related to 
CT maintenance agreements declined $7,553,000 as compared to fiscal 1995 pro 
forma revenues.  Revenues at AIT declined $1,986,000, primarily from lower 
sales of equipment, X-ray film, chemistry and related accessories as a result 
of AIT's planned exit from the traditionally low margin institutional X-ray 
film market. Revenues at InnoServ's Imaging Operation decreased $1,020,000 
resulting from the discontinuance of its shared services program, decreased 
utilization of rental equipment and fewer rental units in the fleet.  These 
declines were offset by an increase in revenues from Asset Management 
services for fiscal 1996 of $5,435,000 as compared to the fiscal 1995 pro 
forma revenues.

    Cost of operations for fiscal 1996 decreased $1,251,000 as the costs in
fiscal 1995 were 89 percent of revenues, declining to 87 percent of revenues in
fiscal 1996.  This decline as a percentage of revenues was due primarily to the
increase in Asset Management services which has higher operating margins than
the operating margins of  CT maintenance agreements.  In addition, InnoServ had
fewer CT maintenance agreements in effect in fiscal 1996 as compared to fiscal
1995.

    InnoServ's management team, under the direction of its Chief Executive
Officer who was hired in the third quarter of fiscal 1996, undertook a detailed
assessment of InnoServ's internal operations, customers, competition, and
InnoServ's positioning within its marketplace.  This assessment led to a
strategic focus which emphasized Asset Management.  In support of this strategy,
InnoServ adopted a plan to reorganize its operations and evaluated the
realization of its assets.  The financial impact of these actions  was included
in the special charges of $2,267,000 recorded in the fourth quarter of fiscal
1996.  These charges were primarily noncash related and included:  charges of
$1,636,000 for the writedown of certain spare parts inventory no longer required
to support InnoServ's on-going business operations, for the writedown of certain
CT scanners and other equipment held for resale to their estimated market value
and for physical inventory adjustments related to spare parts inventory;
charges of $394,000 to expense engineering development costs of certain
diagnostic software which were previously capitalized;  severance costs of
$154,000 resulting from InnoServ's plan to reorganize its operations;  and
depreciation expense of $83,000 as a result of lowering the estimated useful
lives of certain equipment (see Notes 8 and 10 to the Notes to Consolidated
Financial Statements).

    The cost of operations for fiscal 1995 also included special charges of
$2,609,000.  These charges included a writedown of $671,000 as a result of
InnoServ's election to expense all items of consumable inventory individually
costing less than $100, a writedown of $426,000 in the value of certain spare
parts inventory held for the repair of certain models of CT scanners under
maintenance agreements which had become a minor part of InnoServ's future
revenues, and a writedown of MRI equipment and related leasehold improvements,
severance costs and facility closing costs associated with the relocation of the
spare parts repair operation located in Corona, California to Arlington, Texas
(see Note 10 to the Notes to Consolidated Financial Statements).

    Depreciation and amortization expense decreased $813,000, or 28 percent, 
from the prior year primarily as a result of purchase accounting adjustments 
recorded in the fourth quarter of fiscal 1995 associated with the Acquisition 
and the cost of certain rental units operated by InnoServ's Imaging Operation 
becoming fully depreciated at the end of fiscal 1995.  Selling and 
administrative expenses increased $730,000, or ten percent, primarily due to 
the inclusion of labor expenses associated with the Acquisition for the full 
year in fiscal 1996 compared to only nine 

                                          10
<PAGE>

months in fiscal 1995.  Selling and administrative expenses in fiscal 1996 
also included $313,000 in restructuring costs recorded in the third quarter 
as well as other training and duplicate salary expenses for the relocation of 
InnoServ's headquarters.

    The loss before income taxes declined by $694,000 to $4,710,000 in fiscal 
1996 from $5,404,000 in fiscal 1995 as a result of improved operating margins 
as operating units reduced operating infrastructure costs and the shift in 
revenues from CT maintenance agreements with lower operating margins to Asset 
Management service agreements which have higher operating margins.  The 
fiscal 1996 loss before income taxes was primarily due to the special charges 
recorded in the fourth quarter of $2,267,000, restructuring costs, including 
the $411,000 recorded in the third quarter, incurred throughout the year to 
effect the relocation of InnoServ's headquarters and spare parts repair 
operations, and unfavorable operating margins associated with the CT 
maintenance business.

    In accordance with Statement of Financial Accounting Standards No. 109
("SFAS 109"), "Accounting for Income Taxes," InnoServ recorded a tax provision
in fiscal 1996 of $2,479,000 as a valuation allowance to reduce its net deferred
tax asset, primarily net operating loss carryforwards, tax credits and timing
differences associated with accrued expenses, potentially available to InnoServ
to the amount that is "more likely than not to be realized."  The ultimate
realization of the deferred tax assets depends on the ability of InnoServ to
generate sufficient taxable income in the future.  While InnoServ believes the
deferred tax assets will be substantially realized by future operating results,
due to the cumulative losses incurred in recent years the deferred tax assets do
not currently meet the criteria for recognition under SFAS 109.

LIQUIDITY AND CAPITAL RESOURCES

    Cash and cash equivalents at April 30, 1997, totaled $1,806,000.  The 
principal sources of cash for fiscal 1997 were operating activities which 
generated $929,000 and the disposition of substantially all of the assets of 
AIT which generated cash flows of $788,000.  Cash flows from operating 
activities were due primarily to the effects of depreciation and 
amortization, and reduction in receivables and inventory offset by and the 
timing of cash payments on accounts payable and accrued liabilities.  The 
decline in inventory of $2,202,000 was primarily due to a decline in CT tube 
inventory as a result of lower requirements for inventory due to the 
declining number of CT maintenance service agreements in effect, management 
controls on purchases, the sale of refurbished CT and magnetic resonance 
imaging scanners, and the amortization of spare parts inventory.  Also, 
deferred revenues decreased $529,000 as a result of the decrease in the 
number of CT service contracts.  The funds generated from these sources 
financed $188,000 in purchases of new equipment and the net payment of 
$664,000 on InnoServ's long term debt.

    InnoServ's allowance for doubtful accounts at April 30, 1997 was $910,000 
or 20% of gross accounts receivable. InnoServ's customers include hospitals, 
physician practices, outpatient clinics, and entrepreneurial operations. Some 
of these customers are thinly capitalized, operate on small margins and 
experience cash flow difficulties due to the lengthy time required to receive 
reimbursements from Medicare and insurance companies. Factors impacting 
InnoServ's allowance for doubtful accounts include the changes occurring in 
the health care industry, primarily the move to managed care, which has 
weakened healthcare providers' ability to honor their debts and have forced 
some of the providers out of business.

    On April 14, 1997 InnoServ entered into a new loan agreement with a bank 
pursuant to which amounts outstanding under InnoServ's term loan, and 
revolving line of credit with the bank were converted into a new term loan of 
$1,198,000. Borrowings under the new term loan bear interest at the rate of 
prime plus 1% per annum with principal payments of $125,000 which was made on 
April 30, 1997, 

                                      11
<PAGE>

and monthly installments of $54,000 beginning June 8, 1997 through January 8, 
1999.  Obligations under the loan agreement are secured by a security 
interest in InnoServ's accounts receivable, inventory and equipment.  The 
loan agreement contains financial covenants including maintenance of certain 
financial ratios, net worth requirements, and restrictions on future 
borrowings and payment of dividends.

    InnoServ does not foresee the need to make a significant amount of capital
expenditures in fiscal 1998 and believes sufficient funds will be generated
from its operations to meet its working capital requirements.  Should cash flows
from operations not be sufficient to meet all of InnoServ's cash requirements,
InnoServ would attempt to obtain a line of credit to provide the necessary
funds.


CAUTIONARY STATEMENT

    The statements in this Management's Discussion and Analysis and elsewhere
in this report that are forward looking are based on current expectations which
involve numerous risks and uncertainties.  InnoServ's future results of
operations and financial condition may differ materially due to many factors
including InnoServ's ability to attract and retain Asset Management 
contracts, competitive and regulatory conditions in the healthcare industry
and other factors, many of which are beyond the control of InnoServ.

                                      12
<PAGE>

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.

Index to Financial Statements and Financial Statement Schedule

    The following financial statements and financial statement schedule of 
InnoServ and the Report of Ernst & Young LLP, Independent Auditors, are 
included herein on the pages indicated:

                                                                            PAGE
Consolidated Financial Statements:

    Report of Ernst & Young LLP, Independent Auditors                        14

    Consolidated Balance Sheets at April 30, 1997 and April 30, 1996         15

    Consolidated Statements of Operations for the fiscal years ended
      April 30, 1997, April 30, 1996 and April 30, 1995                      16

    Consolidated Statements of Shareholders' Equity for the fiscal years 
      ended April 30, 1997, April 30, 1996 and April 30, 1995                17

    Consolidated Statements of Cash Flows for the fiscal years ended
      April 30, 1997, April 30, 1996 and April 30, 1995                      18

    Notes to Consolidated Financial Statements                               20



Financial Statement Schedule:

    Schedule II - Valuation and Qualifying Accounts


    Schedules not filed herewith are omitted because of the absence of
conditions under which they are required or because the information called for
is shown in the Consolidated Financial Statements or Notes thereto.


                                          13
<PAGE>

REPORT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS




Board of Directors
InnoServ Technologies, Inc.


    We have audited the accompanying consolidated balance sheets of InnoServ 
Technologies, Inc. as of April 30, 1997 and 1996, and the related 
consolidated statements of operations, shareholders' equity, and cash flows 
for each of the three years in the period ended April 30, 1997.  Our audits 
also included the financial statement schedule listed at the Index at Item 8. 
These financial statements and schedule are the responsibility of the 
Company's management. Our responsibility is to express an opinion on these 
financial statements and schedule based on our audits.

    We conducted our audits in accordance with generally accepted auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

    In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the consolidated financial position of
InnoServ Technologies, Inc. at April 30, 1997 and 1996, and the consolidated
results of its operations and its cash flows for each of the three years in the
period ended April 30, 1997, in conformity with generally accepted accounting
principles.  Also, in our opinion, the related financial statement schedule,
when considered in relation to the basic financial statements taken as a whole,
presents fairly in all material respects the information set forth therein.

/s/ Ernst & Young LLP

Fort Worth, Texas
July 15, 1997



                                          14
<PAGE>

                             INNOSERV TECHNOLOGIES, INC.
                             CONSOLIDATED BALANCE SHEETS
                         (In thousands, except share amounts)

                                                     April 30,      April 30,
                                                       1997           1996
                                                     ---------      ---------

ASSETS
Current assets
  Cash and cash equivalents                          $   1,806      $     941
  Receivables                                            3,693          5,238
  Inventory                                              5,256          7,458
  Prepaid expenses                                         453            350
                                                     ---------      ---------
       Total current assets                             11,208         13,987

Equipment, net                                           4,491          6,186
Goodwill, net                                            3,392          3,544
Other assets                                                11            123
                                                     ---------      ---------
                                                     $  19,102      $  23,840
                                                     ---------      ---------
                                                     ---------      ---------

LIABILITIES AND SHAREHOLDERS' EQUITY
Current Liabilities
  Current portion of long-term debt                  $     629      $     862
  Accounts payable                                       3,658          4,613
  Accrued liabilities                                    2,224          3,090
  Deferred revenues                                      3,719          4,399
                                                     ---------      ---------
       Total current liabilities                        10,230         12,964

  Long-term debt, less current portion                     479            910

Commitments and contingencies

Shareholders' equity
  Preferred stock, $.01 par value:  5,000,000
    shares authorized; no shares issued                     --             --
  Common stock, $.01 par value:  10,000,000
    shares authorized; 5,035,833 issued                     51             51
  Paid-in capital                                       17,303         17,303
  Accumulated deficit                                   (8,961)        (7,388)
                                                     ---------      ---------
       Total shareholders' equity                       8,393           9,966
                                                     ---------      ---------
                                                     $ 19,102       $  23,840
                                                     ---------      ---------
                                                     ---------      ---------

The accompanying notes are an integral part of these financial statements.

                                          15
<PAGE>

                             INNOSERV TECHNOLOGIES, INC.
                        CONSOLIDATED STATEMENTS OF OPERATIONS
                       (In thousands, except per share amounts)

For the years ended April 30, 1997, April 30, 1996 and April 30, 1995

                                                 1997        1996        1995
                                               --------    --------    --------
Revenues:
   Service revenues                            $37,894     $40,533     $39,321
   Sale of parts                                 4,493       5,194       7,045
                                               -------    --------    --------

    Total revenues                              42,387      45,727      46,366

Costs:
   Cost of parts                                 2,744       3,533       5,118
   Cost of services                             33,110      36,279      35,945
                                               -------    --------    --------
    Total cost of operations                    35,854      39,812      41,063

    Gross profit                                 6,533       5,915       5,303

Depreciation and amortization                    1,998       2,096       2,909
Selling and administrative                       6,223       8,357       7,627
                                               -------    --------    --------

Loss from operations                            (1,688)     (4,538)     (5,233)

Interest expense, net                             (112)       (172)       (171)
Other income                                       180          --          --
                                               -------    --------    --------

Loss before income taxes                        (1,620)     (4,710)     (5,404)

Provision (benefit) for income taxes               (47)      2,479      (1,774)
                                               -------    --------    --------

Net loss                                       $(1,573)   $ (7,189)   $ (3,630)
                                               -------    --------    --------
                                               -------    --------    --------

Per share information:

    Net loss                                   $ (0.31)   $  (1.43)   $  (0.81)
                                               -------    --------    --------
                                               -------    --------    --------

Weighted average shares outstanding              5,036       5,036       4,511
                                               -------    --------    --------
                                               -------    --------    --------


The accompanying notes are an integral part of these financial statements.

                                          16
<PAGE>

                             INNOSERV TECHNOLOGIES, INC.
                   CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
                         (In thousands, except share amounts)

For the years ended April 30, 1997, April 30, 1996 and April 30, 1995
 

<TABLE>
<CAPTION>
                                                Common Stock                      Retained 
                                              ($.01 par value)                    earnings 
                                         -------------------------    Paid-in   (accumulated
                                           Shares          Amount     capital      deficit)    Total
                                         ------------    ---------  ----------  ------------  --------
<S>                                      <C>             <C>        <C>         <C>           <C>
Balance, April 29, 1994                   2,951,495         $   30    $ 11,172    $  4,198    $ 15,400

  Net loss                                      --             --          --       (3,630)     (3,630)
  Acquisition of MEMS                     2,026,438             20       5,914         --        5,934
  Cash dividends ($.23 per share)               --             --          --         (767)       (767)
  Exercise of stock options                  57,900              1         217         --          218
                                          ---------         ------    --------    --------    --------
Balance, April 30, 1995                   5,035,833             51      17,303        (199)     17,155

  Net loss                                      --             --           --      (7,189)     (7,189)
                                          ---------         ------    --------    --------    --------

Balance, April 30, 1996                   5,035,833             51      17,303      (7,388)      9,966



  Net loss                                      --             --          --       (1,573)     (1,573)
                                          ---------         ------    --------    --------    --------

Balance, April 30, 1997                   5,035,833         $   51    $ 17,303    $ (8,961)   $  8,393
                                          ---------         ------    --------    --------    --------
                                          ---------         ------    --------    --------    --------
</TABLE>

The accompanying notes are an integral part of these financial statements.

                                          17
<PAGE>
                             INNOSERV TECHNOLOGIES, INC.
                        CONSOLIDATED STATEMENTS OF CASH FLOWS
                                    (In thousands)

For the years ended April 30, 1997, April 30, 1996 and April 30, 1995

                                               1997           1996        1995
                                               ----           ----        ----
Cash flows from operating activities:
Net loss                                    $(1,573)       $(7,189)    $(3,630)
Adjustments to reconcile net loss
  to net cash flows from operations:
    Depreciation and amortization             1,998          2,096       2,909
    Loss (gain) on disposal of equipment         --            (98)        681
    Provision for deferred income taxes          --          3,347      (1,839)
    Changes in assets and liabilities:
  Receivables                                   977           (701)      1,062
  Inventory                                   1,840          1,741       1,774
  Prepaid expenses                             (105)           182         163
  Accounts payable                             (942)         1,398         399
  Accrued liabilities                          (849)        (1,138)       (561)
  Deferred revenues                            (529)         1,894        (155)
  Other assets                                  112            459        (205)
                                              -----         ------       -----

Net cash provided by operations                 929          1,991         598

Cash flows from investing activities:
  Acquisition of business operations             --             --        (346)
  Sale of equipment                              --            180         234
  Sale of AIT assets                            788             --          --
  Purchase of equipment                        (188)        (1,427)       (844)
                                              -----         ------       -----

Net cash provided by (used for) 
  investing activities                          600         (1,247)       (956)

                               (continued on next page)

                                          18
<PAGE>

                             INNOSERV TECHNOLOGIES, INC.
                        CONSOLIDATED STATEMENTS OF CASH FLOWS
                                    (In thousands)
                                     (continued)

For the years ended April 30, 1997, April 30, 1996 and April 30, 1995
 

<TABLE>
<CAPTION>
                                                             1997        1996        1995
                                                           -------     -------      ------
<S>                                                        <C>         <C>         <C>
Cash flows from financing activities:
  Increase (decrease) in borrowings from line of credit       (256)     (2,649)      2,905
  Proceeds from the issuance of long-term debt                 198       1,500         --
  Payments on long-term debt                                  (500)       (125)        --
  Payments under capital lease obligations                    (106)       (356)     (1,512)
  Exercise of stock options                                    --          --          218
  Payment of dividends                                         --          --         (767)
                                                            ------     -------      ------

Net cash provided by (used for) financing activities          (664)     (1,630)        844
                                                            ------     -------      ------

Net increase (decrease) in cash and cash equivalents           865        (886)        486
Cash and cash equivalents at beginning of period               941       1,827       1,341
                                                            ------     -------      ------

Cash and cash equivalents at end of period                  $1,806     $   941      $1,827
                                                            ------     -------      ------
                                                            ------     -------      ------

</TABLE>
 
The accompanying notes are an integral part of these financial statements.

                                          19
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements
April 30, 1997

1.  Description of Business

    InnoServ provides comprehensive asset management systems and services and
multi-vendor maintenance and repair services for healthcare facilities, offers
mobile computed tomography and cardiac catheterization units for lease and
distributes radiology supplies and equipment on a nationwide basis.

2.  Summary of Significant Accounting Policies

Principles of consolidation
    The consolidated financial statements include the accounts of InnoServ and
its subsidiaries, all of which are wholly-owned.  All significant intercompany
accounts and transactions have been eliminated.  In April 1995, InnoServ changed
its fiscal year end to April 30.  Previously, InnoServ's fiscal year ended on
the Friday nearest the end of April.  As a result, the year ended April 30, 1995
consisted of 52 weeks and two days.

    Certain reclassifications have been made in the prior years' consolidated
financial statements to conform to the fiscal 1997 presentation.

Use of estimates
    The preparation of the financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the amounts reported in the consolidated financial
statements and accompanying notes.  Actual results could differ from those
estimates.

Cash equivalents
    Cash equivalents include highly liquid investments with an original
maturity of three months or less.

Receivables
    Receivables are stated net of an allowance for doubtful accounts of
$910,000 and $1,015,000 at April 30, 1997 and 1996, respectively.

Concentrations of credit risk
    Concentrations of credit risk with respect to trade receivables are limited
due to the large number of customers comprising InnoServ's customer base.
InnoServ reviews a potential customer's credit history before extending credit.
An allowance for doubtful accounts is established based upon factors surrounding
the credit risk of specific customers, historical trends and other information.

                                          20
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


Inventory
    Equipment held for resale, X-ray tubes, film and other radiological
supplies are carried at the lower of cost or market value.  Spare parts relating
to maintenance services are carried at average cost and expensed when used or 
sold.  Spare parts inventory is amortized over the estimated useful lives of 
the parts which range from seven to ten years.  Spare parts inventory is stated
at cost net of such accumulated amortization and allowances of $5,040,000 and 
$4,611,000 at April 30, 1997 and 1996, respectively.  The estimated useful lives
and carrying value of spare parts inventory are evaluated based upon historical
usage and the type and duration of the maintenance contracts in effect. 
Inventory at April 30, 1997 and 1996 consisted of the following (in thousands):

                                             April 30,           April 30,
                                                1997               1996
                                            ----------          ----------
    Spare parts and supplies, net           $    4,484          $    5,580
    Inventory held for resale                      772               1,878
                                            ----------          ----------
                                            $    5,256          $    7,458
                                            ----------          ----------
                                            ----------          ----------

Equipment
    Equipment is stated at cost less accumulated depreciation.  Depreciation is
provided using the straight-line method over estimated useful lives ranging from
three to ten years.  Maintenance and repairs are charged against income and
betterments are capitalized.  Equipment at April 30, 1997 and 1996 consisted of
the following (in thousands):

                                             April 30,           April 30,
                                               1997                1996
                                            -----------         -----------

    Cost                                    $   27,907             $28,090
    Less accumulated depreciation              (23,416)            (21,904)
                                            ----------          -----------
                                            $    4,491          $    6,186
                                            -----------         -----------
                                            -----------         -----------

    Depreciation expense for fiscal years ended April 30, 1997, April 30, 1996
and April 30, 1995 was $1,846,000, $1,942,000 and $2,779,000, respectively.

Income taxes
    Deferred tax assets and liabilities are recognized for the anticipated
future tax effects of differences between their carrying amounts for financial
reporting purposes and the amounts used for income tax purposes (See Note 11).

                                          21
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


Goodwill
    Cost of approximately $4,445,000 in excess of the net assets acquired in
purchase transactions is being amortized using the straight-line method over
periods ranging from 20 to 40 years.  Related accumulated amortization at April
30, 1997 and 1996 was $1,053,000 and $901,000, respectively.

Long-term assets
    InnoServ evaluates the carrying value of long-term assets, including
goodwill based upon future anticipated undiscounted cash flows and recognizes an
impairment when it is probable that such estimated future cash flows will be
less than the carrying value of the asset.

Revenues
    Generally, revenues are recognized when services are rendered or when
parts, supplies and equipment are shipped.  Revenues from the sale of major
items of equipment are recognized when the customer accepts the equipment.  Such
acceptance is generally conditioned upon successful installation of the
equipment on the customer's premises.  Revenues under lease agreements are
recognized ratably over the term of the lease.

    Amounts invoiced in advance of the provision of service under maintenance
contracts are not included in receivables as of the balance sheet date.  Such 
amounts are classified as deferred revenues if payment was received as of the 
balance sheet date.

Interest expense, net
    Interest expense is net of interest income of $33,000, $22,000 and, 
$99,000 for the years ended April 30, 1997, 1996, and 1995, respectively.

                                          22
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


Stock based compensation
    InnoServ grants stock options for a fixed number of shares to employees and
non-employee directors with an exercise price equal to the fair value of the
underlying common stock at the date of grant.  InnoServ has elected to follow
Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to
Employees ("APB 25"), and related interpretations in accounting for its employee
stock options because, as discussed in Note 6, the alternative fair value
accounting provided for under Statement of Financial Accounting Standards No.
123, Accounting for Stock-Based Compensation ("SFAS 123"), requires use of
option valuation models that were not developed for use in valuing employee
stock options. Under APB 25, because the exercise price of InnoServ's stock
options equals the market price of the underlying stock on the date of grant, no
compensation expense is recognized.  Proceeds from common stock issued pursuant
to InnoServ's employee stock option plans are credited to common stock and
paid-in capital at the time an option is exercised.

Earnings per share
    Earnings per share amounts are computed based upon the weighted average
shares of common stock and common stock equivalents outstanding during each
period.  Outstanding stock options are included as common stock equivalents
using the treasury stock method.  If the computation of fully diluted earnings
per share is anti-dilutive, only primary earnings per share amounts are
presented.

Impact of recently issued accounting standards
    In February 1997, the Financial Accounting Standards Board issued SFAS 
No. 128, Earnings per Share.  InnoServ is required to adopt SFAS No. 128 in 
the third quarter of fiscal 1998.  The adoption of this standard is expected 
to impact earnings per share calculations. However, the adoption will have no 
impact on InnoServ's results of operations.

3.  Supplemental Cash Flow Disclosure

    Interest and income taxes paid in the years ended April 30, 1997, April 30,
1996 and April 30, 1995 were as follows (in thousands):

                              1997           1996           1995
                            ------         ------         ------

    Interest                $  211         $  209         $  225
    Income taxes            $   55         $   20         $  --

    In August 1994, InnoServ acquired (the "Acquisition") MEDIQ Equipment and
Maintenance Services, Inc. ("MEMS"), a wholly-owned subsidiary of MEDIQ
Incorporated ("MEDIQ"), in exchange for 2,006,438 shares of InnoServ's
common stock and a warrant to purchase 325,000 shares of InnoServ's 
common stock. The fair value of net assets acquired in the Acquisition less 
liabilities assumed or incurred was $4,928,000.  The appraised fair value of 
the common stock and the warrant issued by InnoServ in the Acquisition was 

                                          23
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


$5,900,000 plus other costs associated with the Acquisition of $665,000.  Cash
acquired amounted to $173,000.

4.   Asset Sales

    On March 17, 1997, InnoServ sold substantially all of the net assets of 
Advanced Imaging Technologies, Inc. to Merry X-Ray Corporation for $788,000 
in cash, which approximated the net carrying value of such assets.  In 
connection with the sale, InnoServ also entered into a consulting agreement 
pursuant to which InnoServ received $180,000.  InnoServ believes all services 
which are required to be provided under the consulting agreement were 
provided before April 30, 1997. Accordingly, the amount received by InnoServ 
for consulting services is reflected as "Other income" in the Statement of 
Operations for fiscal 1997. Revenues for AIT in fiscal 1997, 1996, and 1995 
were $5,221,000, $6,186,000, and $8,172,000, respectively.

                                          24
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


5.  Long term debt

    Long term debt at April 30, 1997 and 1996 consisted of the following (in
thousands):

                                                       April 30,    April 30,
                                                          1997         1996  
                                                        --------     --------

    Bank term loan                                       $ 1,073      $ 1,375

    Bank revolving line of credit                             --          256

    Capital lease obligations payable in varying
     installments through December 1997,
     at fixed rates ranging from 9.50% to 12.05%              35          141
                                                        --------     --------

                                                           1,108        1,772
    Less amount classified as current                       (629)        (862)
                                                        --------     --------

    Total long-term debt                                 $   479      $   910
                                                        --------     --------
                                                        --------     --------


    On April 14, 1997, InnoServ entered into a new loan agreement with a bank 
pursuant to which amounts outstanding under InnoServ's prior revolving line 
of credit and term loan agreements with the bank were converted into a new 
term loan aggregating $1,198,000.  Borrowings under the new term loan bear 
interest at the rate of prime (8.5% at April 30, 1997) plus 1% per annum with 
principal payments of $125,000 which was made on April 30, 1997 and monthly 
installments of $54,000 beginning June 8, 1997 through January 8, 1999.  
Obligations under the loan agreement are secured by a security interest in 
InnoServ's accounts receivable, inventory and equipment.  The weighted 
average interest rate in effect on all short-term borrowings for the years 
ended April 30, 1997 and 1996, were 9.50% and 8.80%, respectively.  The loan 
agreement contains financial covenants including maintenance of certain 
financial ratios, net worth requirements and restrictions on future 
borrowings and payment of dividends.

Annual principal payments on long-term debt are required as follows (in
thousands):

      Year
     Ending
    April 30
    --------

    1998                     $ 629     
    1999                       479
                             -----
                           $ 1,108
                           -------
                           -------



                                          25
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


6.  Stock Options

    InnoServ has incentive plans which provide for the granting of stock 
options to key employees to purchase common stock at a purchase price of not 
less than fair market value, as defined by such plans, on the date of the 
grant. In September 1988, InnoServ adopted a stock option plan for 
nonemployee directors to purchase common stock at a purchase price of not 
less than the fair market value, as defined by the plan, on the date of the 
grant.  The options granted under the plans are exercisable in three equal 
installments over a three year vesting period, and expire over periods ranging 
from five to ten years after the grant date. The changes in stock options 
outstanding for the years ended April 30, 1997, April 30, 1996 and April 30, 
1995 were as follows:

                                               Number     Weighted-Average
                                             of Shares     Exercise Price 
                                             ---------    ----------------

    Outstanding at April 29, 1994              413,873               $4.47
                                                                  
       Granted                                  68,000                4.35
       Canceled                                (96,139)               4.67
       Exercised                               (57,900)               3.76
                                             ---------             -------
    Outstanding at April 30, 1995              327,834                4.34
                                                                  
       Granted                                 373,000                3.51
       Canceled                               (266,934)               4.39
                                             ---------             -------
    Outstanding at April 30, 1996              433,900                3.60

       Granted                                  46,000                3.52
       Canceled                                (48,500)               3.35
                                             ---------             -------
    Outstanding at April 30, 1997              431,400              $ 3.62
                                             ---------             -------
                                             ---------             -------

    Options exercisable at April 30, 1997      152,069              $ 3.77
                                             ---------             -------
                                             ---------             -------

    Options exercisable at April 30, 1996       44,500              $ 4.06
                                             ---------             -------
                                             ---------             -------

    Options exercisable at April 30, 1995      232,344              $ 4.20
                                             ---------             -------
                                             ---------             -------

The weighted average fair value of options granted during fiscal 1997 is $1.29.

    At April 30, 1997 and 1996, there were 48,600 and 279,573 shares of 
common stock available for future grant, respectively.  The weighted average 
remaining contractual life of the outstanding options at April 30, 1997 is 
7.7 years.

                                     26

<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)

    Pro forma information regarding net income and earnings per share is 
required by SFAS 123, and has been determined as if the Company had accounted 
for its stock options under the fair value method of that statement.  The 
fair value for these options was estimated at the date of grant using the 
Black-Scholes option valuation model with the following weighted-average 
assumptions for fiscal 1997 and 1996, respectively:  risk-free interest rates 
of 6.25% for both years; no dividend yields for both years; volatility 
factors of the expected market price of the Company's common stock of .405 
and .504; and a weighted-average expected life of the options of 4.5 years.

    The Black-Scholes option valuation model is used in estimating the fair 
value of traded options that have no vesting restrictions and are fully 
transferable. In addition, option valuation models require the input of 
highly subjective assumptions, including the expected stock price volatility 
and the average life of the options.  Because the Company's stock options 
have characteristics significantly different from those of traded options, 
and because changes in the subjective input assumptions can materially affect 
the fair value estimate, in management's opinion, the existing models do not 
necessarily provide a reliable single measure of the fair value of its stock 
options.

    For purposes of pro forma disclosures, the estimated fair value of the 
options is amortized to expense on a straight-line basis over the options' 
vesting period.  The pro forma effects on the net loss for fiscal 1997 and 
1996 are not representative of the pro forma effect on net income in future 
years because they do not take into consideration pro forma compensation 
expense related to grants made prior to fiscal 1996.  The Company's pro forma 
information follows (in thousands of dollars, except for earnings per share 
information):

                                                  1997               1996 
                                                 ------             ------

Pro forma net loss                              $(1,679)           $(7,232)
 
Pro forma net loss per share
   (primary and fully diluted)                  $ (0.33)           $ (1.44)

                                          27
<PAGE>


InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


7.  Retirement Plan

    InnoServ sponsors a voluntary retirement benefit plan (the "Plan") under
the provisions of Section 401(k) of the Internal Revenue Code.  The Plan is
available to all employees of InnoServ who have completed three months of
continuous service and are age twenty-one or older.  Employee contributions are
based on a percentage of pre-tax compensation as elected by the employee to a
maximum of 15 percent.  InnoServ contributes an amount equal to 25 percent of
the employee's pre-tax contributions limited to a maximum matching of $500
annually. InnoServ's costs related to the Plan for the years ended April 30,
1997, April 30, 1996 and April 30, 1995 were $96,000, $85,000,  and  $117,000,
respectively.


8.  Restructuring

    In the fourth quarter of fiscal 1996, InnoServ adopted a plan to reorganize
its operations in order to strategically focus on its comprehensive asset
management services business ("Asset Management"). As a result of this
reorganization, InnoServ recorded restructuring charges in the fourth quarter of
fiscal 1996 of $154,000 for employee termination benefits for 25 employees.  As
of April 30, 1997, the reorganization was completed. In addition, during the 
third quarter of fiscal 1996, InnoServ relocated its headquarters from 
Corona, California to Arlington, Texas which resulted in additional
restructuring charges of $411,000 during that quarter.


                                          28
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


9.  Acquisition of MEDIQ Equipment & Maintenance Services, Inc.

    On August 3, 1994, InnoServ acquired MEMS, a wholly-owned subsidiary of
MEDIQ, in exchange for 2,006,438 shares of InnoServ's common stock and a warrant
to purchase 325,000 shares thereof at an exercise price of $6.25 per share
exercisable through August 3, 1998.  An additional 20,000 shares of InnoServ's
common stock were issued to MEDIQ in connection with a noncompetition agreement
which became effective as of the closing of the Acquisition.  The aggregate
purchase price, including expenses of the Acquisition, was approximately
$6,565,000. The excess of the purchase price over the fair values of the net
assets acquired was $1,637,000 and is being amortized on a straight-line basis
over 20 years.  Following the Acquisition, InnoServ combined the operations of
its InnoServ Maintenance  subsidiary with those of MEMS.

    The accounts of MEMS are included in InnoServ's consolidated financial
statements and, accordingly, the Consolidated Statement of Operations for the
year ended April 30, 1995 includes the operating results of MEMS beginning
August 3, 1994.  The following unaudited Pro Forma summary for fiscal 1995 gives
effect to the Acquisition as if such transaction had occurred as of April 30,
1994, and in the opinion of InnoServ includes all adjustments, consisting of
normal recurring adjustments, necessary for a fair presentation of the results
of operations for the period presented.

                                         Year Ended   
                                       April 30, 1995 
                                     -----------------
                                       (In thousands,  
                                    except net earnings
                                        per share)

Revenues                                $  50,942
Net loss                                $  (2,872)
Earnings per share                      $   (0.57)


                                          29
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


10. Special Charges

    In fiscal 1996, InnoServ's management team undertook a detailed assessment
of InnoServ's internal operations, customers, competition, and InnoServ's
positioning within its marketplace.  This assessment led to a strategic focus
which emphasizes the Asset Management, capabilities, and services of InnoServ
Technologies Maintenance Services, Inc.  In support of this strategy, InnoServ
adopted a plan to reorganize its operations and evaluated the realization of its
assets.  The financial impact of these actions was recorded as special charges
of approximately $2,267,000 in the fourth quarter of fiscal 1996.  These charges
were included in cost of operations and consisted of the following (in
thousands):


    Inventory:
       Writedown for impairment of inventory (1)                   $ 1,003
       Writedown of equipment held for resale (2)                      292
       Writedown for physical inventory of spare parts                 192
       Other                                                           149
                                                                    ------
                                                                     1,636

    Capitalized development costs expensed (3)                         394
    Severance arrangements (4)                                         154
    Equipment accumulated depreciation (5)                              83
                                                                    ------
                                                                   $ 2,267
                                                                    ------
                                                                    ------

    Notes:
    (1)  Represents the unamortized balance of spare parts inventory no longer
         required to support InnoServ's on-going business.

    (2)  Certain CT scanners and other equipment held for resale were written
         down to their estimated market value.

    (3)  Engineering development costs of certain diagnostic software which
         were previously capitalized have been charged to expense.

    (4)  Relates to severance amounts estimated to be paid to employees as a
         result of InnoServ's plan to reorganize its operations to strategically
         focus on its Asset Management business (See Note 8).

    (5)  Represents additional depreciation as a result of lowering the
         estimated useful lives of certain equipment.


                                          30
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


    Fiscal 1995 results included special charges of approximately $2,961,000
which were classified as follows (in thousands):


    Charges included in cost of operations:
       Writedown of consumable inventory (1)                         $ 671
       Writedown for impairment of inventory (2)                       426
       Writedown for impairment of MRI equipment
          and related leasehold improvements (3)                       948
       Severance arrangements (3)                                      385
       Closure of California repair operations (3)                     179
                                                                    ------
                                                                     2,609

    Charges included in selling and administrative expenses:
       Severance arrangements (4)                                      280
       Other                                                            72
                                                                    ------
                                                                       352
                                                                    ------
                                                                   $ 2,961
                                                                    ------
                                                                    ------


    Notes:
    (1)  In the fourth quarter of fiscal 1995, InnoServ elected to simplify its
         accounting by expensing all items of consumable inventory individually 
         costing less than $100.

    (2)  Relates primarily to spare parts held for the repair of certain models
         of CT scanners under maintenance agreements which had become a minor 
         part of InnoServ's future revenues.

    (3)  In the fourth quarter of fiscal 1995, InnoServ made a decision to move
         its spare parts repair operation located in Corona, California to 
         Arlington, Texas.

    (4)  Relates primarily to severance amounts payable to InnoServ's former
         President and Chief Executive Officer as a result of his separation 
         from the employment of InnoServ on March 13, 1995.


                                          31
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


11. Income Taxes

    The provision (benefit) for income taxes for the years ended April 30,
1997, April 30, 1996 and April 30, 1995 consisted of the following (in
thousands):

                                                  1997      1996      1995
                                                  ----      ----      ----

    Current:
       Federal                                   $  --    $ (868)     $ --
       State                                       (47)       --        65
                                                  ----      ----     -----
                                                   (47)     (868)       65
    Deferred:
       Federal                                      --     2,983    (1,597)
       State                                        --       364      (242)
                                                  ----      ----     -----
                                                    --     3,347    (1,839)
                                                  ----      ----     -----
                                                 $ (47)  $ 2,479  $ (1,774)
                                                  ----      ----     -----
                                                  ----      ----     -----


                                          32
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


    Deferred income taxes reflect the net tax effects of temporary differences
between the carrying amounts of assets and liabilities for financial reporting
purposes and the amounts used for income tax purposes. Significant components of
the net deferred tax asset at April 30, 1997 and 1996 were as follows (in
thousands):

                                             April 30,      April 30,
                                                1997          1996   
                                               -------       ------  

    Deferred tax assets:
      Net operating loss carryforwards         $ 3,137        $ 2,429
      Tax credits                                1,400          1,400
      Accrued expenses                             350            428
      Allowance for doubtful accounts              335            383
      Inventory                                    343            361
      Deferred compensation                        268            311
      Other                                        ---             29
                                                ------          -----
        Gross deferred tax asset                 5,833          5,341

      Valuation allowance for deferred 
       tax asset                                (5,513)        (5,031)
                                                ------         ------
        Total deferred tax asset                   320            310

    Deferred tax liabilities:
      Equipment                                   (320)          (310)
                                                ------         ------
        Net deferred tax asset                   $ ---          $ ---
                                                ------         ------
                                                ------         ------


    In accordance with SFAS 109, InnoServ recorded a tax provision in fiscal
1996 of $2,479,000 as a valuation allowance to reduce its net deferred tax asset
potentially available to InnoServ to the amount that is "more likely than not to
be realized" due to continuing operating losses.  The ultimate realization of
the deferred tax assets depends on the ability of InnoServ to generate
sufficient taxable income in the future.  While InnoServ believes the deferred
tax assets will be substantially realized by future operating results, due to
the cumulative losses incurred in recent years the deferred tax assets do not
currently meet the criteria for recognition under SFAS 109.


                                          33
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


    The net change in the valuation allowance during fiscal 1997 was $482,000. 
Approximately $1,214,000 of the recorded valuation allowance of $5,513,000
relates to deferred tax assets resulting from the acquisition of MEMS (see Note
9).  To the extent realized, any tax benefit related to the valuation allowance
arising from the Acquisition will be applied to reduce costs in excess of net
assets acquired.

    The following is a reconciliation of income tax computed at the U.S.
federal statutory tax rates to the rates utilized to compute the provision
(benefit) for income taxes for the years ended April 30, 1997, April 30, 1996,
and April 30, 1995:


                                                  1997      1996      1995
                                                  ----      ----      ----

    Tax at U.S. statutory rates                  (34.0)%   (34.0)%   (34.0)%
    State income taxes net of 
      federal tax benefit                         (3.5)     (3.8)     (3.9)
    Change in valuation allowance                 30.7      88.6       2.4
    Other                                          3.8       1.8       2.7
                                                  ----      -----    -----
                                                  (3.0)%     52.6%   (32.8)%
                                                  ----      -----     ----
                                                  ----      -----     ----


    For federal income tax purposes, InnoServ has approximately $1,200,000 of
investment tax credit carryforwards which expire between 2000 through 2002. 
InnoServ also has an alternative minimum tax credit carryforward of
approximately $200,000 for federal income tax purposes.  InnoServ has net
operating loss carryforwards for federal income tax purposes of $8,172,000 as of
April 30, 1997 which will begin to expire in 2011.


                                          34
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)


12. Capital and Operating Leases

    InnoServ acquired certain equipment leases with third parties associated
with the Acquisition.  InnoServ also leases real properties under operating
leases expiring on various dates through September 2001.  Some of the leases
contain renewal options.  All real property leases require the payment by
InnoServ of property taxes, maintenance, insurance and other incidental
expenses.  Rent expense for the years ended April 30, 1997, April 30, 1996, and
April 30, 1995 was approximately $732,000, $779,000 and $834,000, respectively.

    Future minimum rental payments, including interest thereon, under these
capital and noncancelable operating leases with third parties at April 30, 1997
were as follows (in thousands):


     Year                            Capital      Operating
    Ending                            Leases        Leases           Total
    ------                            ------       --------          -----

    1998                                $ 35          $ 595          $ 630
    1999                                 --             549            549
    2000                                 --             549            549
    2001                                 --             549            549
    2002                                 --             229            229
                                        ----         ------          -----

                                        $ 35        $ 2,471        $ 2,506
                                        ----         ------          -----
                                        ----         ------          -----
                                            


    Equipment includes the following assets held under capital leases at April
30, 1997 and 1996:

                                   April 30,      April 30,
                                     1997           1996   
                                   --------       --------

    Cost                               $ 38          $ 414
    Less accumulated depreciation       (31)          (378)
                                        ---            ---
                                        $ 7           $ 36
                                        ---            ---
                                        ---            ---


                                          35
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)

13. Commitments and Contingencies

    InnoServ is party to a lawsuit filed on April 12, 1995 in Superior Court 
in the County of Riverside, California by two former employees who have 
claimed wrongful termination in retaliation for filing a claim with the U.S. 
Department of Labor.  The plaintiffs have sought damages in the amount of 
approximately $1,000,000. InnoServ has responded and is defending vigorously. 
While the outcome of this matter is not currently determinable, InnoServ 
believes that the ultimate liability related to this matter will not 
materially exceed amounts currently accrued in the financial statements.

    InnoServ is involved in other various legal actions, claims and proceedings
of a nature considered normal to the conduct of its business.  InnoServ
believes, after reviewing such matters and consulting with counsel, that any
liability which may ultimately be incurred with respect to these matters is not
expected to have a material effect on either InnoServ's financial condition or
results of operations.


                                          36
<PAGE>

InnoServ Technologies, Inc.
Notes to Consolidated Financial Statements (continued)

14. Quarterly Financial Information (Unaudited)

    Unaudited summarized financial data by quarter for the years ended April
30, 1997 and 1996 were as follows (in thousands, except per share amounts):

                                  First    Second     Third    Fourth
                                Quarter   Quarter   Quarter   Quarter
                                -------   -------   -------   -------
    1997
    ----
    Revenues                    $11,788   $10,684   $10,231   $ 9,684
    Gross profit                  1,765     1,563     2,102     1,103
    Income (loss) before 
      income taxes (b)           (  627)  (   456)       36    (  573)
    Net income (loss)            (  627)  (   456)       36    (  526)
    Net income (loss) per share   (0.12)   ( 0.09)     0.01    ( 0.11)
    Weighted average shares 
      outstanding                 5,036     5,036     5,036     5,036

    1996
    ----
    Revenues                   $ 11,968  $ 11,898  $ 11,062  $ 10,799
    Gross profit (loss)           2,502     2,651     1,799    (1,037)
    Income (loss) before 
      income taxes (a)             (188)      308      (902)   (3,928)
    Net income (loss)              (113)      185      (540)   (6,721)
    Net income (loss) per share   (0.02)     0.04     (0.11)    (1.33)
    Weighted average shares
      outstanding                 5,039     5,036     5,037     5,036


    (a)  Loss before income taxes in the fourth quarter of fiscal 1996 included
         special charges aggregating $2,267,000, as described in Note 10.

    (b)  Loss before income taxes in the fourth quarter of fiscal 1997 
         included a reduction of approximately $500,000 in certain
         reserves for sales allowances and other liabilities. Such 
         reductions were a result of management's ongoing evaluation of 
         estimated obligations.


                                          37
<PAGE>

INNOSERV TECHNOLOGIES, INC.
SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS
(In thousands)

                            Balance at                              Balance at
                           Beginning of   Charged to  Deductions/     End of  
    Description               Period         Cost      Writeoffs      Period  
    -----------            ------------   ----------  -----------   ----------

    Allowance for
    Doubtful Accounts

    April 30, 1995              $   842     $    961(1)    $ (374)     $ 1,429
    April 30, 1996                1,429          (89)        (325)       1,015
    April 30, 1997                1,015          ( 8)        ( 97)         910

    Allowance for
    Inventory Amortization

    April 30, 1995              $ 4,376      $   584     $ (1,500)     $ 3,460
    April 30, 1996                3,460        1,299         (148)       4,611
    April 30, 1997                4,611          850         (421)       5,040

    (1) Includes an additional allowance of $539,000 from the MEMS Acquisition.


                                          38
<PAGE>

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE.

    None.

                                         39
<PAGE>

                                       PART III
                                       --------
                                           


ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT.

    The information required by this item will be included in the registrant's
definitive Proxy Statement for InnoServ's Annual Meeting of Shareholders
scheduled for September 15, 1997, which will be filed with the Securities and
Exchange Commission and is incorporated herein by reference.


ITEM 11. EXECUTIVE COMPENSATION.

    The information required by this item will be included in the registrant's
definitive Proxy Statement for InnoServ's Annual Meeting of Shareholders
scheduled for September 15, 1997, which will be filed with the Securities and
Exchange Commission and is incorporated herein by reference.


ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

    The information required by this item will be included in the registrant's
definitive Proxy Statement for InnoServ's Annual Meeting of Shareholders
scheduled for September 15, 1997, which will be filed with the Securities and
Exchange Commission and is incorporated herein by reference.


ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS.

    The information required by this item will be included in the registrant's
definitive Proxy Statement for InnoServ's Annual Meeting of Shareholders
scheduled for September 15, 1997, which will be filed with the Securities and
Exchange Commission and is incorporated herein by reference.


                                          40
<PAGE>

                                       PART IV
                                       -------


ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULE, AND REPORTS ON FORM 8-K.

    (a)  Financial Statements and Financial Statement Schedule:

         The financial statements and schedule listed in the "Index to 
         Consolidated Financial Statements and Financial Statement Schedule" 
         included in Item 8 of Part II of this report, commencing at page 13, 
         are filed as part of this report.

    (b)  Reports on Form 8-K:

         During the three months ended April 30, 1997, no reports were filed 
         by Registrant on Form 8-K.

    (c)  Exhibits:

         The information required by this portion of Item 14 is set forth in 
         the Index to Exhibits beginning on page 45.

                                          41
<PAGE>

                                  POWER OF ATTORNEY
                                           
    The Registrant and each person whose signature appears below hereby
appoints each of Michael G. Puls and Michael Sandler as attorney-in-fact, each
with full power to act alone, to execute in the name and on behalf of the
Registrant and any such person, individually and in each capacity stated below,
one or more amendments to this report, which amendments may make such changes in
this report as any of said attorneys-in-fact deems appropriate, and to file each
such amendment to this report together with all exhibits thereto and any and all
documents in connection therewith.

                                      SIGNATURES
                                           
    Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                                      INNOSERV TECHNOLOGIES, INC.
                                           (Registrant)

Date:  July 29, 1997                   By:   /s/ Michael Sandler
                                           ---------------------
                                       Michael Sandler
                                       Vice President and Chief Financial
                                       Officer

    Pursuant to the requirements of the Securities Exchange Act of 1934, this
report has been signed by the following persons on behalf of the Registrant and
in the capacities and on the dates indicated.

Signatures                             Title                    Date
- ----------                             -----                    ----

  /s/ Dudley Rauch                     Chairman of the Board    July 29, 1997
- ------------------                     of Directors
Dudley A. Rauch

  /s/ Samuel Salen                     Vice Chairman and        July 29, 1997
- ------------------                     Secretary of the
Samuel Salen, M.D.                     Board of Directors


  /s/ Michael G. Puls                  President and Chief      July 29, 1997
- ---------------------                  Executive 
Michael G. Puls                        Officer, Director


  /s/ Michael Sandler                  Vice President and       July 29, 1997
- ---------------------                  Chief Financial
Michael Sandler                        Officer, Principal
                                       Financial and 
                                       Accounting Officer,
                                       Director

                                          42
<PAGE>

Signatures                             Title                    Date
- ----------                             -----                    ----

  /s/ Bernard Korman                   Director                 July 29, 1997
- --------------------
Bernard J. Korman


  /s/ Michael M. Sachs                 Director                 July 29, 1997
- ----------------------
Michael M. Sachs


  /s/ Michael Sandler                  Director                 July 29, 1997
- ---------------------
Michael F. Sandler


  /s/ David A. Wegmann                 Director                 July 29, 1997
- ----------------------
David A. Wegmann


  /s/ Thomas Carroll                   Director                 July 29, 1997
- --------------------
Thomas Carroll


                                          43
<PAGE>

                                    INDEX TO EXHIBITS
                                           
Exhibit
  No.                            Description of Exhibit
- -------                          ----------------------


    2.1  Agreement of Merger and Plan of Reorganization dated May 18, 1994, 
         among Registrant, MMI Acquisition Subsidiary, Inc., MEDIQ 
         Incorporated and MEDIQ Equipment and Maintenance Services, Inc. (6).

    3.1  Articles of Incorporation of the Registrant, as amended prior to 
         September 14, 1988 (1).

    3.2  Certificate of Amendment of Articles of Incorporation of the 
         Registrant dated September 14, 1988 (4).

    3.3  Certificate of Determination of Preferences of Series A Preferred 
         Stock of the Registrant (1).

    3.4  Certificate of Amendment to Certificate of Determination of 
         Preferences (4).

    3.5  Bylaws of the Registrant, as amended (1).

    4.1  Registration Agreement dated as of April 29, 1983 by and among the 
         Registrant and certain investors (1).

    9.1  Voting Agreement dated as of April 29, 1983 between Dudley A. Rauch 
         and certain investors (1).

    10.1 1982 Incentive Stock Option Plan (1).

    10.2 Service agreement with Drs. Moehring, Salen & Botvin, a medical 
         corporation (1).

    10.3 Program License Agreements for Diagnostic Software Package dated as 
         of September 5, 1981, February 12, 1982, April 8, 1982, August 19, 
         1982, October 25, 1982, February 3, 1983, April 16, 1983, June 16, 
         1983, August 8, 1983, September 23, 1983, December 21, 1983, April 
         16, 1984 and May 16, 1984 by and between General Electric Company 
         and the Registrant (1).

    10.4 Amended and Restated Credit Agreement dated as of March 31, 1993 by 
         and between Bank of America and the Registrant and related Exhibits 
         (5).

    10.5 Employee Stock Purchase Plan (2).


                                          44
<PAGE>

                             INDEX TO EXHIBITS (Continued)
                                           

Exhibit
  No.                           Description of Exhibit
- -------                         ----------------------

    10.6 Stock Purchase Agreement dated as of July 17, 1985 among Registrant
         and the shareholders of R Squared Scan Systems, Inc. (2).

    10.7 1988 Nonemployee Director Stock Plan (3).

    10.8 Form of Agreement of Indemnification between Registrant and Alan
         Margulis, Donald Moehring, M.D., Dudley A. Rauch, Michael Sachs,
         Samuel Salen, M.D., and David Wegmann as Directors and Ian MacSween,
         Alan D. Margulis, Christopher J. Purcell and Dudley A. Rauch as
         officers (4).

    10.9 Employment Agreement and Amendment between Registrant and Alan
         Margulis (5).

    10.10 Form of Warrant Agreement between Registrant and MEDIQ Incorporated 
          (6).

    10.11 Form of Noncompetition Agreement by and between Registrant, MEDIQ 
          Equipment and Maintenance Services, Inc. and MEDIQ Incorporated (6).

    10.12 Form of Standstill Agreement of Registrant (6).

    10.13 Employment Agreement between MEDIQ Equipment and Maintenance    
          Services, Inc. and J. Thomas Owings and Registrant (6).

    10.14 Form of Voting Agreement of MEDIQ Incorporated and certain      
          shareholders of Registrant (6).

    10.15 Form of Piggy-back Registration Rights Agreement by and between MEDIQ
          Incorporated and Registrant (6).

    10.16 Separation Agreement dated March 13, 1995 between Alan D. Margulis 
          and Registrant (7).

    10.17 Amendment No. 5 to Business Loan Agreement dated as of September 20, 
          1995 by and between Registrant and Bank of America National Trust and
          Savings Association (8).

    10.18 Security Agreement dated as of September 20, 1995 by and between 
          Registrant and Bank of America National Trust and Savings Association
          (8).


                                          45
<PAGE>

                             INDEX TO EXHIBITS (Continued)

Exhibit
  No.                           Description of Exhibit
- -------                         ----------------------


    10.19 Loan Agreement dated as of December 15, 1995 by and between     
          Registrant and Overton Bank & Trust, N.A. (9).

    10.20 Term Loan Agreement dated as of January 12, 1996 in the principal 
          amount of $1,500,000 payable by Registrant to Overton Bank & Trust, 
          N.A. (9).

    10.21 Security Agreement dated as of January 12, 1996 by and between  
          Registrant and Overton Bank & Trust, N.A. (9).

    10.22 Revolving Credit Agreement dated as of January 12, 1996 in the  
          principal amount of $1,500,000 payable by Registrant to Overton Bank
          & Trust, N.A. (9).

    10.23 Security Agreement dated as of January 12, 1996 by and between  
          Registrant and Overton Bank & Trust, N.A. (9).

    10.24 Letter Agreement dated July 25, 1996 amending the Loan Agreement 
          dated as of December 15, 1995 by and between Registrant and Overton 
          Bank & Trust, N.A.

    10.25 Letter Agreement of Employment dated December 8, 1995 between    
          Registrant and Michael G. Puls.

    10.26 Letter Agreement of Employment dated January 3, 1996 between    
          Registrant and Thomas E. Hoefert.

    10.27 Indemnity Agreement dated as of January 25, 1996 by and between 
          Registrant and Michael G. Puls (9).

    10.28 Indemnity Agreement dated as of January 25, 1996 by and between 
          Registrant and Thomas E. Hoefert (9).

    10.29 Revolving Credit Agreement dated as of August 12, 1996, in the  
          principal amount of $500,000 payable by the Registrant to Overton 
          Bank & Trust, N.A. (10)

    10.30 Revolving Credit Agreement dated as of October 12, 1996, in the 
          principal amount of $500,000 payable by the Registrant to Overton 
          Bank & Trust, N.A. (11)


                                          46
<PAGE>

                             INDEX TO EXHIBITS (Continued)

Exhibit
  No.                           Description of Exhibit
- -------                         ----------------------

    10.31 Revolving Credit Agreement dated as of  November 12, 1996, in the 
          principal amount of $500,000 payable by the Registrant to Overton 
          Bank & Trust, N.A. (11)

    10.32 Form of Security Agreement dated as of November 12, 1996, between 
          Overton Bank & Trust, N.A. and each of InnoServ Technologies, Inc., 
          InnoServ Technologies Maintenance Services, Inc., Advanced Imaging 
          Technologies, Inc. and Sietec, Inc. (11)

    10.33 Letter Agreement dated December 12, 1996, amending the Loan Agreement
          dated as of December 15, 1995, by and between Registrant and Overton 
          Bank & Trust, N.A. (11)

    10.34 Indemnity Agreement dated as of September 17, 1996 by and between 
          Registrant and Thomas E. Carroll as director. (12)

    10.35 Stock Option Agreement dated as of December 11, 1996 by and between 
          Registrant and Michael G. Puls. (12)

    10.36 Bonus Agreement dated December 20, 1996, between Registrant and 
          Michael G. Puls. (12)

    10.37 Bonus Agreement dated December 20, 1996, between Registrant and 
          Thomas Hoefert. (12)

    10.38 Amended Bonus Agreement for Michael G. Puls

    10.39 Amended Bonus Agreement for Thomas E. Hoefert

    10.40 Loan agreement dated as of April 14, 1997 in the principal 
          amount of $1,197,573.00 payable by the Registrant to Overton 
          Bank & Trust, N.A.

    11.1  Computation of Per Share Earnings.

    21.1  Subsidiaries.

    23.1  Consent of Ernst & Young LLP.

    27.1  Financial Data Schedule.
    


                                          47
<PAGE>

                             INDEX TO EXHIBITS (Continued)
                                           

    (1)  Previously filed as an exhibit to the Registrant's Registration
         Statement on Form S-1 (No. 2-91168) and incorporated herein by
         reference.

    (2)  Previously filed as an exhibit to the Registrant's Annual Report on
         Form 10-K for the year ended May 2, 1986.

    (3)  Previously filed as an exhibit to the Registrant's Proxy materials
         dated August 22, 1988.

    (4)  Previously filed as an exhibit to the Registrant's Annual Report on
         Form 10-K for the year ended April 28, 1989.

    (5)  Previously filed as an exhibit to the Registrant's Annual Report on
         Form 10-K for the year ended April 30, 1993.

    (6)  Previously filed as an exhibit to the Registrant's Annual Report on
         Form 10-K for the year ended April 29, 1994.

    (7)  Previously filed as an exhibit to the Registrant's Annual Report on
         Form 10-K for the year ended April 30, 1995.

    (8)  Previously filed as an exhibit to the Registrant's Quarterly Report on
         Form 10-Q for the period ended October 31, 1995.

    (9)  Previously filed as an exhibit to the Registrant's Quarterly Report on
         Form 10-Q for the period ended January 31, 1996.

    (10) Previously filed as an exhibit to the Registrant's Quarterly Report on
         Form 10-Q for the period ended July 31, 1996.

    (11) Previously filed as an exhibit to the Registrant's Quarterly Report on
         Form 10-Q for the period ended October 31, 1996.

    (12) Previously filed as an exhibit to the Registrant's Quarterly Report on
         Form 10-Q for the period ended January 31, 1997.

    (13) Previously filed as an exhibit to the Registrant's Annual Report on 
         Form 10-K for the year ended April 30, 1996.


                                          48


<PAGE>

Exhibit 10.24 - Letter Agreement amending the Loan Agreement


Overton Bank & Trust, N.A.
South Arlington Office
Curtis F. Von Der Ahe
President



July 25, 1996



Mr. Tom Hoefert, CFO
InnoServ Technologies, Inc.
4330 Beltway   #300
Arlington, TX 76018


REFERENCE:  LOAN AGREEMENT DATED DECEMBER 15, 1995 COVENANT VIOLATIONS.

Dear Mr. Hoefert,

You have indicated that you are in violation of the Minimum Tangible Net Worth
and Current Ratio covenants outlined in our loan agreement referenced above.  We
hereby waive compliance with these covenants through April 30, 1996 and re-set
these covenants as follows:

    Minimum Tangible Net Worth         $5,722,000

    Minimum Current Ratio              1.00 to 1.00

If you require anything else, please do not hesitate to call.

Sincerely,


 /s/ Curtis F. Von Der Ahe
Curtis F. Von Der Ahe,
President




<PAGE>

Exhibit 10.25 - Letter Agreement of Employment


                                                     InnoServ Technologies, Inc.


                               PERSONAL & CONFIDENTIAL



December 8, 1995



Mr. Michael G. Puls
8595 Calumet Way
Cincinnati, OH 45249

RE:  OFFER OF EMPLOYMENT


Dear Mike:

InnoServ Technologies, Inc. -Registered Trademark- ("The Company") is pleased to
extend to you an offer of employment as set forth in this letter.  In accordance
with the proposed terms of employment, you will be named President and Chief
Executive Officer of the Company and its subsidiaries, reporting to the Board of
Directors, with all powers and duties consistent with these titles.  You will
also become a member of the Board of Directors of the Company on the day you
begin employment.

Your annual base salary will be $200,000 with the opportunity for annual merit
increases with the first salary review occurring on or about July 1, 1996.  You
will be eligible for an annual bonus based on your performance against
established objectives up to a maximum of 50% of your base salary.

You will also receive a grant of options to purchase 150,000 shares of the
Company's common stock pursuant to the Company's Stock Incentive Plan.  The
stock options will have an exercise price equal to the fair market value of the
common stock as defined in the Company's Stock Incentive Plan on the date you
become an employee of the Company and a term of ten years, and one-third of the
stock options will vest on an annual basis so that after three years of
employment the options will be fully vested.  As you are aware, there are stock
options available for grant to key employees in the discretion of the Company's
Compensation Committee as part of an overall management group incentive program.

<PAGE>

Mr. Michael G. Puls
December 8, 1995
Page 2


Upon employment with the Company you will be eligible to participate in the
Company's medical and dental insurance plans which are available to other
officers and employees of the Company.  You will be entitled to four weeks of
paid vacation per year.

If your employment is terminated by the Company for any reason other than for
cause (which shall mean for all purposes herein fraud, dishonesty or willful
misconduct), you will receive a severance payment by the continuation of your
then current monthly salary (less appropriate withholding amounts) for 12 months
following your separation.  In addition, the Company will pay for your
participation in its medical and insurance plans for 12 months following your
separation.  Payment of the severance benefit is conditioned upon your providing
to the Company at the time of your separation a written release of any and all
claims against the Company and your agreement not to compete with the Company or
to hire any of its employees for a period of two years following your separation
from the Company.

If a Change of Control (as defined below) occurs, all or your then unvested
stock options will vest immediately.  Furthermore, if within six months
following a Change of Control, your employment is terminated without cause, you
will also receive a severance payment as provided for above plus a one-time
payment equivalent to your prior year's bonus.  If an employment termination as
a result of a Change of Control occurs prior to your receiving a full year's
bonus, your bonus for the purposes of the prior sentence shall be assumed to be
50% of your then base salary.  Such payments shall be subject to the same
conditions as set forth in the preceding paragraph.

For purposes of the preceding paragraph a "Change of Control" shall be deemed 
to have occurred if (x) any "person" or "group" of "persons" (as the terms 
"person" and "group" are used in Sections 13(d) and 14(d) of the Securities 
and Exchange Act of 1934 and the rules and regulations thereunder) is or 
becomes, after the date of your employment by the Company, the beneficial 
owner, directly or indirectly, of the securities of the Company representing 
50% of the combined voting power of the then outstanding voting securities of 
the Company (whether by purchase or acquisition of such securities or by 
agreement to act in concert with respect to the voting of such securities or 
otherwise); (y) all or substantially all of the assets and/or business of the 
Company is sold, transferred or otherwise disposed of to a third party; or 
(z) a majority of the Board of Directors of the Company shall be comprised of 
persons who were not elected to such offices as part of the "Company 
nominated slate" of directors (i.e., the slate of nominees proposed by the 
Board of Directors in office immediately prior to the election).  
Notwithstanding the foregoing, there shall be excluded from the definition of 
"Change of Control" any direct or indirect beneficial ownership change 
resulting in 50% or more of the combined voting power of the then outstanding 
securities of the Company being beneficially owned individually, jointly or 
as a group by Dudley A. Rauch, Samuel Salen, M.D., Donald G. Moehering, 
Michael M. Sachs, MEDIQ Incorporated or the trust created by agreement dated 
November 18, 1983 by Bernard B. Rotko as grantor (the "Rotko Trust") or any 
of affiliates, personal representatives, heirs, testamentary trusts or donees 
who are members of their family or any of them.

<PAGE>

December 8, 1995
Page 3

In connection with your relocation to the Dallas area as soon as possible after
commencing employment with the Company, the Company will pay your moving
expenses to relocate you and your family from Cincinnati to Dallas and will pay
you $100,000, less the aggregate amount of the moving expenses paid by the
Company as provided above.  This payment (the "Relocation Payment") will be made
in two installments, $50,000 on the date you commence employment with the
Company and the balance on March 15, 1996.  In addition, the Company will make
you a $100,000 loan (the "Relocation Loan") for up to one year in order to
initially fund the down payment on the purchase of a residence in the Dallas
area.  The loan will be secured by a second lien on the residence and will bear
interest at the same rate as the first mortgage you obtain from a commercial
lender in connection with the purchase of the residence.  Interest on the loan
will be payable monthly and the full amount of the principal and accrued but
unpaid interest will be due and payable on the first anniversary of the loan.
In the event that the loan is not paid in full when due, any subsequent bonus
payments from the Company to which you would otherwise be entitled will be used
by the Company to repay the principal and accrued interest then outstanding on
the loan.

If during the first year of your employment, you voluntarily terminate your
employment or are terminated by the Company for cause, you shall repay to the
Company the Relocation Payment and the Relocation Loan shall immediately become
due and payable.  If prior to the full repayment of all principal of and
interest on the Relocation Loan, you are terminated by the Company without
cause, the Relocation Loan shall immediately become due and payable and the
Company may use the severance benefits otherwise due you to satisfy the
Relocation Loan, if not separately paid by you.

Your employment will be governed by the legal principles applicable to
employment at will and noting contained in this letter shall constitute a
contract of employment.

We look forward to working with you in the future and are confident of the many
contributions which you will make to the success of the Company.

Very truly yours,

INNOSERV TECHNOLOGIES, INC.-Registered Trademark-



By:  /s/ Samuel Salen
    -------------------------
       Samuel Salen, M.D.



Agreed to and Acknowledged this
12th day of December, 1995


By:  /s/ Michael G. Puls
    -------------------------
       Michael G. Puls


SS:sb



<PAGE>

Exhibit 10.26 - Letter Agreement of Employment


                                                     InnoServ Technologies, Inc.


January 3, 1996



Mr. Thomas E. Hoefert
2028 Espinosa Drive
Carrollton, Texas  75010

Dear Tom:

INNOSERV Technologies, Inc. -Registered Trademark- ("The Company") is pleased to
extend to you an offer of employment for the position of Vice President, Chief
Financial Officer.  This position will report to the President and CEO.  You
will be an officer of the Company and a member of the executive management group
that directs the Company.  The offer of employment, as set forth in this letter,
supersedes any representations, whether written or oral, that may have occurred
previously.

Your annual base salary will be $150,000 with the opportunity for annual merit
increases with the first annual review occurring on or about July 1, 1997.
Subject to the establishment of an executive bonus program, contemplated for
fiscal year 1997, you will be eligible for an annual bonus based on your
performance against established objectives up to a maximum of 40% of your base
salary.

You will also receive a grant of options to purchase 25,000 shares of the
Company's common stock pursuant to the Company's Stock Incentive Plan.  The
stock options will have an exercise price equal to the fair market value of the
common stock as defined in the Company's Stock Option Incentive Plan on the date
you become an employee of the Company and a term of ten years, and one-third of
the stock options will vest on an annual basis so that after three years of
employment the options will be fully vested.  As you are aware,  there are stock
options available for grant to key employees in the discretion of the Company's
Compensation Committee as part of an overall management group incentive program.

Upon employment with the Company you will be eligible to participate in the
Company's medical and dental insurance plans which are available to other
officers and employees of the Company.  You will be entitled to four weeks of
paid vacation per year.

You will receive a car allowance of $600 per month, as well as, reimbursement
for certain maintenance and operating costs, as defined in the Company Policy
and Procedures Manual.


<PAGE>

Mr. Thomas E. Hoefert
January 3, 1996
Page 2


If your employment is terminated by the Company for any reason other than for
cause (which shall mean for all purposes herein, fraud, dishonesty or willful
misconduct), you will receive a severance payment by the continuation of your
then current monthly salary (less appropriate withholding amounts) for six
months following your separation.  In addition, the Company will pay for your
participation in its medical and insurance plans for six months following your
separation.  Payment of the severance benefit is conditioned upon your providing
to the Company at the time of your separation a written release of any and all
claims against the Company and your agreement not to compete with the Company or
to hire any of its employees for a period of two years following your separation
from the Company.  You are not eligible for a severance benefit if you
voluntarily terminate your employment with the Company.

If a Change of Control (as defined below) occurs, all or your then unvested
stock options will vest immediately.  Furthermore, if within six months
following a Change of Control, your employment is terminated without cause, you
will also receive a severance payment as provided for above.

For purposes of the preceding paragraph a "Change of Control" shall be deemed to
have occurred if (x) any "person" or "group" of "persons" (as the terms "person"
and "group" are used in Sections 13(d) and 14(d) of the Securities and Exchange
Act of 1934 and the rules and regulations thereunder) is or becomes, after the
date of your employment by the Company, the beneficial owner, directly or
indirectly, of the securities of the Company representing 50% of the combined
voting power of the then outstanding voting securities of the Company (whether
by purchase or acquisition of such securities or by agreement to act in concert
with respect to the voting of such securities or otherwise); (y) all or
substantially all of the assets and/or business of the Company is sold,
transferred or otherwise disposed of to a third party; or (z) a majority of the
Board of Directors of the Company shall be comprised of persons who were not
elected to such offices as part of the "Company nominated slate" of directors
(i.e., the slate of nominees proposed by the Board of Directors in office
immediately prior to the election).  Notwithstanding the foregoing, there shall
be excluded from the definition of "Change of Control" any direct or indirect
beneficial ownership change resulting in 50% or more of the combined voting
power of the then outstanding securities of the Company being beneficially owned
individually, jointly or as a group by Dudley A. Rauch, Samuel Salen, M.D.,
Donald G. Moehering, Michael M. Sachs, MEDIQ Incorporated or the trust created
by agreement dated November 18, 1983 by Bernard B. Rotko as grantor (the "Rotko
Trust") or any of affiliates, personal representatives, heirs, testamentary
trusts or donees who are members of their family or any of them.

Your starting date of employment will be no later than January 22, 1996.  Your
employment will be governed by the legal principles applicable to employment at
will and nothing contained in this letter shall constitute a contract of
employment.


<PAGE>

Mr. Thomas E. Hoefert
January 3, 1996
Page 3


Tom, I have confidence in your abilities to provide many contributions to the
Company and look forward to your commitment.  On behalf of INNOSERV, let me
congratulate you on your decision to join our team.

Sincerely,


INNOSERV TECHNOLOGIES, INC.            Understood, Agreed and Accepted


/s/ Michael G. Puls                    /s/ Thomas Hoefert
Michael G. Puls                        Thomas E. Hoefert
President & CEO                        Date:  1/9/96




<PAGE>

Exhibit 10.38   Amended Bonus Agreement for Michael G. Puls



                             AMENDMENT TO BONUS AGREEMENT

                                   MICHAEL G. PULS


Executive and Company agree to amend the Bonus Agreement dated December 20,
1996, as follows:

1.  Paragraph 1 - the amount of the one-time bonus is changed from $150,000
    $200,000.



                             INNOSERV TECHNOLOGIES, INC.

Dated: March 28, 1997             By: /s/ Dudley A. Rauch
                                     ---------------------------------
                                  Name:  Dudley A. Rauch
                                  Its: Chairman


                                  EXECUTIVE:

Dated: March 28, 1997             /s/ Michael G. Puls
                                  ------------------------------------
                                  Printed Name: Michael G. Puls


<PAGE>

Exhibit 10.39   Amended Bonus Agreement for Thomas E. Hoefert



                             AMENDMENT TO BONUS AGREEMENT

                                  THOMAS E. HOEFERT


Executive and Company agree to amend the Bonus Agreement dated December 20,
1996, as follows:

1.  Paragraph 4.a. - the table for determining the amount of Bonus is replaced
    by the following:


         SALE PRICE                                AMOUNT OF BONUS
- --------------------------------------------------------------------------------
    up to $26,666,667                                 $150,000
- --------------------------------------------------------------------------------

      $26,666,668 to                          $125,000 + ($75,000 x [(Sale
       $29,999,999                          Price - $25,000,000)/ $5,000,000])
- --------------------------------------------------------------------------------

      $30,000,000 to                         $200,000 + ($50,000 x [(Sale
       $34,999,999                                    Price -
                                            $30,000,000)/$5,000,000])
- --------------------------------------------------------------------------------

    $35,000,000 or more                               $250,000
- --------------------------------------------------------------------------------


                                       INNOSERV TECHNOLOGIES, INC.

Dated: December 20, 1996               By: /s/ Michael G. Puls
       ------------------                  ------------------------------

                                       Name: Michael G. Puls
                                             ----------------------------

                                       Its: President and CEO
                                            -----------------------------
                                       EXECUTIVE

Dated: December 20, 1996               /s/ Thomas Hoefert
       ------------------              ----------------------------------

                                       Printed Name: Thomas Hoefert
                                                     --------------------


<PAGE>

Exhibit 10.40 - Loan Agreement

INNOSERV              OVERTON BANK &           ACCOUNT #: CFV/JF
TECHNOLOGIES, INC.    TRUST, N.A.              Loan Number 78000700
4330 BELTWAY, SUITE   SOUTH ARLINGTON          Date: APRIL 14, 1997
300                   PO BOX 150049            Maturity Date: JANUARY 8, 1999
ARLINGTON, TX 76018   ARLINGTON, TX 76015      Loan Amount: $1,197,573.00
                      LENDER'S NAME AND        Renewal of _______________
BORROWER'S NAME       ADDRESS                  
AND ADDRESS           "You" means the lender,
"I" includes each     its successors and 
borrower above,       assigns.
joint and severally.   


For value received, I promise to pay to you, or your order, at your address 
listed above the PRINCIPAL sum of ONE MILLION ONE HUNDRED NINETY SEVEN 
THOUSAND FIVE HUNDRED SEVENTY THREE AND NO/100****Dollars $1,197,573.00
 XX  SINGLE ADVANCE: I will receive all of this principal sum on APRIL 14, 
- ---- 1997. No additional advances are contemplated under this note.
     MULTIPLE ADVANCE: The principal sum shown above is the maximum amount of 
- ---- principal I can borrow under this note. On ________________ I will 
     receive the amount of $_____ and future principal advances are 
     contemplated.
  CONDITIONS: The conditions for future advances are ______.
       OPEN END CREDIT: You and I agree that I may borrow up to the maximum 
  ---- amount of principal more than one time. This feature is subject to all 
       other conditions and expire on _________________.
       CLOSED END CREDIT: You and I agree that I may borrow up to the maximum 
  ---- only one time (and subject to all other conditions).
INTEREST: I agree to pay interest on the outstanding principal balance from 
APRIL 14, 1997 at the rate of 9.500% per year until FIRST CHANGE DATE.
XX  VARIABLE RATE: This rate may change as stated below.
- --  X  INDEX RATE: The future rate will be 1.000% Over the following index 
   --- rate: WALL STREET JOURNAL BASE RATE AS ESTABLISHED BY THE MINIMUM PRIME 
       LENDING RATE FOR LARGE U.S. MONEY CENTER COMM. BANKS AS PUBLISHED IN THE
       MONEY RATES SEC. OF W.S.J.
    X  CEILING RATE: The interest rate ceiling for this note is the __*__ 
   --- ceiling rate announced by the Credit Commissioner from time to time.
    X  FREQUENCY AND TIMING: The rate on this note may change as often as 
   --- DAILY.
       A change in the interest rate will take effect ON THE SAME DAY.
   --- LIMITATIONS: During the term of this loan, the applicable annual 
       interest rate will not be more than _____% or less than _____%.

<PAGE>

  EFFECT OF VARIABLE RATE: A change in the interest rate will have the 
following effect on the payments:
   XX  The amount of each scheduled payment will change.
  ----
   XX  The amount of the final payment will change.
  ----

ACCRUAL METHOD: Interest will be calculated on a ACTUAL/360 basis.
POST MATURITY RATE: I agree to pay interest on the unpaid balance of this 
      note owing after maturity, and until paid in full, as stated below:
  --- on the same fixed or variable rate basis in effect before maturity (as 
      indicated above).
   X  at a rate equal to HIGHEST RATE PERMITTED BY LAW.
  ---

    LATE CHARGE: If a payment is made more than ___ days after it is due, I 
- --- agree to pay a late charge of ______.
    ADDITIONAL CHARGES: In addition to interest, I agree to pay the following 
- --- charges which __ are ___are not included on the principal amount 
    above: ________________
PAYMENTS: I agree to pay this note as follows:
XX  INTEREST: I agree to pay accrued interest ON THE 8TH DAY OF EACH MONTH
- --- BEGINNING JUNE 8, 1997, AND ON JANUARY 8, 1999.
XX  PRINCIPAL: I agree to pay the principal $54,000.00 ON THE 8TH DAY OF THE 
- --- MONTH BEGINNING JUNE 8, 1997, BALANCE DUE JANUARY 8, 1999.
    INSTALLMENTS: I agree to pay this note in ___ payments. The first payment 
- --- will be in the amount of $______ and will be due _______. A payment of 
    $_______ will be due ________ thereafter. The final payment of the entire 
    unpaid balance of principal and interest will be due ____________.
ADDITIONAL TERMS: 
  $125,000.00 PRINCIPAL REDUCTION PLUS ACCRUED INTEREST DUE ON APRIL 30, 
1997. SEE SEPARATE SECURITY AGREEMENT DATED 4/14/97.


THIS WRITTEN LOAN AGREEMENT
REPRESENTS THE FINAL AGREEMENT     PURPOSE: The purpose of this loan is
BETWEEN THE PARTIES AND MAY        BUSINESS: CONVERT #78000411/78000415 TO
NOT BE CONTRADICTED BY EVIDENCE    TERM NOTE.
OF PRIOR, CONTEMPORANEOUS OR
SUBSEQUENT ORAL AGREEMENTS OF
THE PARTIES.                       SIGNATURES: I agree to terms of this note
                                               (including those on Page 2). I 
                                               have received a copy on 
                                               today's date.

THERE ARE NO UNWRITTEN ORAL
AGREEMENTS BETWEEN THE PARTIES.

Signature for Lender
                                       INNOSERV TECHNOLOGIES, INC.
                                       --------------------------------------

 /s/ CURTIS F. VON DER AHE             BY: /s/ MICHAEL G. PULS
- --------------------------------          -----------------------------------
CURTIS F. VON DER AHE, PRESIDENT          MICHAEL G. PULS, PRESIDENT

<PAGE>

DEFINITIONS: As used on page 1, "X" means the terms that apply to this loan.  
"I", "me" or "my" means each Borrower who signs this note and each other 
person or legal entity (including guarantors, endorsers, and sureties) who 
agrees to pay this note (together referred to as "us").  "You" or "your" means 
the Lender and its successors and assigns.

APPLICABLE LAW:  The law of the state of Texas will govern this note.  Any 
term of this note which is contrary to applicable law will not be effective, 
unless the law permits you and me to agree to such a variation.  If any 
provision of this agreement cannot be enforced according to its terms, this 
fact will not affect the enforceability of the remainder of this agreement.  
No modification of this agreement may be made without your express written 
consent.  Time is of the essence in this agreement.

PAYMENTS:  Each payment I make on this note will first reduce the amount I 
owe you for charges which are neither interest or principal.  The remainder 
of each payment will then reduce accrued unpaid interest, and then unpaid 
principal.  If you and I agree to a different application of payments, we 
will describe our agreement on this note.  I may prepay a part of, or the 
entire balance of this loan without penalty, unless we specify to the 
contrary on this note.  I may prepay a part of, or the entire balance of the 
loan without penalty, unless we specify to the contrary on this note.  Any 
partial prepayment will not excuse or reduce any later scheduled payment 
until this note is paid in full (unless, when I make the prepayment, you and 
I agree in writing to the contrary).

INTEREST:  If I receive the principal in more than one advance, each advance 
will start to earn interest only when I receive the advance.  The interest 
rate in effect on this note at any given time will apply to the entire 
principal advanced at that time.  Notwithstanding anything to the contrary, I 
do not agree to pay and you do not intend to charge any rate of interest that 
is higher than the maximum rate of interest you could charge under applicable 
law for the extension of credit that is agreed to here (either before or 
after maturity).  If any notice of interest accrual is sent and is in error, 
we mutually agree to correct it, and if you actually collect more interest 
than allowed by law and this agreement, you agree to refund it to me.

INDEX RATE:  The index will serve only as a device for setting the rate on 
this note.  You do not guarantee by selecting this index, or the margin, that 
the rate on this note will be the same rate you charge on any other loans or 
class of loans to me or other borrowers.

ACCRUAL METHOD:  The amount of interest that I will pay on this loan will be 
calculated using the interest rate and accrual method stated on page 1 of 
this note.  For the purpose of interest calculation, the accrual method will 
determine the number of days in a "year".  If no accrual method is stated, 
then you may use any reasonable accrual method for calculating interest.

POST MATURITY RATE:  For purposes of deciding when the "Post Maturity Rate" 
(shown on page 1) applies, the term "maturity" means the date of the last 
scheduled payment indicated on page 1 of this note or the date you accelerate 
payment on the note, whichever is earlier.

SINGLE ADVANCE LOANS:  If this is a single advance loan, you and I expect 
that you will make only one advance of principal.  However, you may add 
other amounts to the principal if you make any payments described in the 
"PAYMENTS BY LENDER" paragraph below.

MULTIPLE ADVANCE LOANS:  If this is a multiple advance loan, you and I expect 
that you will make more than one advance of principal.  If this is closed and 
credit, repaying a part of the principal will not entitle me to additional 
credit.

PAYMENT BY LENDER:  If you are authorized to pay, on my behalf, charges I am 
obligated to pay (such as property insurance premiums), then you may treat 
those payments made by you as advances and add them to the unpaid principal 
under this note, or you may demand immediate payment of the charges.

SET-OFF:  I agree that you may set off any amount due and payable under this 
note against any right I have to receive money from you.  "Right to receive 
money from you" means:

<PAGE>

     (1)  any deposit account balance I have with you;

     (2)  any money owed to me on an item presented to you or in your 
          possession for collection or exchange; and 

     (3)  any repurchase agreement or other non deposit obligation.

     "Any amount due and payable under this note" means the total amount of 
which you are entitled to demand payment under the terms of this note at the 
time you set off.  This total includes any balance the due date for which you 
properly accelerate under this note.

     If my right to receive money from you is also owned by someone who has 
not agreed to pay this note, your right of set-off will apply to my interest 
in the obligation and to any other amounts I could withdraw on my sole request 
or endorsement.  Your right of set-off does not apply to an account or other 
obligation where my rights are only as a representative.  It also does not 
apply to any Individual Retirement Account or other tax-deferred retirement 
account.

     You will not be liable for the dishonor of any check when the dishonor 
occurs because you set off this debt against any of my accounts.  I agree to 
hold you harmless from any such claims arising as a result of your exercise 
of your right of set-off.

REAL ESTATE OR RESIDENCE SECURITY:  If this note is secured by real estate or 
a residence that is personal property, the existence of a default and your 
remedies for such a default will be determined by applicable law, by the 
terms of any separate instrument creating the security interest and, to the 
extent not prohibited by the law and not contrary to the terms of the 
separate security instrument, by the "Default" and "Remedies" paragraph 
herein.

DEFAULT:  I will be in default on this loan and any agreement securing this 
loan if any one or more of the following occurs:

     (1)  I fail to perform any obligation which I have undertaken in this 
          note or any agreement securing this note: or

     (2)  you, in good faith, believe that the prospect of payment or the 
          prospect of my performance of any other of my obligations under this 
          note or any agreement securing this note is implied.

     If any of us are in default on this note or any security agreement, you 
may exercise your remedies against any or all of us.

REMEDIES:  If I am in default on this note you have, but are not limited to 
the following remedies:

     (1)  You may demand immediate payment of my debt under this note 
          (principal, accrued unpaid interest and other accrued charges).

     (2)  You may set off this debt against any right I have to the payment 
          of money from you, subject to the terms of the "Set-Off" paragraph
          herein.

     (3)  You may demand security, additional security, or additional parties 
          to be obligated to pay this note as a condition for not using any 
          other remedy.

     (4)  You may refuse to make advances to me or allow purchases on credit 
          by me.

     (5)  You may use any remedy you have under state or federal law.

     By selecting any one or more of these remedies you do not give up your 
right to later use any other remedy.  By waiving your right to declare an 
event to be a default, you do not waive your right to later consider the 
event as a default if it continues or happens again.

COLLECTION COSTS AND ATTORNEY'S FEES:  I agree to pay all costs of 
collection, replevin or any other similar type of cost if I am in default.  
In addition, if you hire an attorney to collect this note, I also agree to 
pay any fee you incur with such attorney plus court costs (except where 
prohibited by law).  To the extent permitted by the United States Bankruptcy 
Code, I also agree to pay the reasonable attorney's fees

<PAGE>

and costs you incur to collect this debt as awarded by any court exercising 
jurisdiction under the Bankruptcy Code.

WAIVER:  I give up my rights to require you to do certain things.  I will not 
require you to:

     (1)  demand payment of amounts due (presentment);

     (2)  obtain official certification of nonpayment (protest);

     (3)  give notice that amounts due have not been paid (notice of 
          dishonor);

     (4)  give notice of intent to accelerate; or

     (5)  give notice of acceleration.

OBLIGATIONS INDEPENDENT:  I understand that I must pay this note even if 
someone else has also agreed to pay it (by, for example, signing this form or 
a separate guarantee or endorsement).  You may sue me alone, or anyone else 
who is obligated on this note, or any number of us together, to collect this 
note.  You may without notice release any party to this agreement without 
releasing any other party.  If you give up any of your rights, with or 
without notice, it will not affect my duty to pay this note.  Any extension 
of new credit to any of us, or renewal of this note by all or less than all 
of us will not release me from my duty to pay it.  (Of course, you are 
entitled to only one payment in full).  I agree that you may at your option 
extend this note or the debt represented by this note, or any portion of the 
note or debt, from time to time without limit or notice and for any term 
without affecting my liability for payment of the note.  I will not assign 
my obligation under this agreement without your prior written approval.

CREDIT INFORMATION:  I agree and authorize you to obtain credit information 
about me from time to time (for example, by requesting a credit report) and 
to report to others your credit experience with me (such as a credit 
reporting agency).  I agree to provide you, upon request, any financial 
statement or information you may deem necessary.  I warrant that the 
financial statements and information I provide to you are or will be 
accurate, correct and complete.

NOTICE:  Unless otherwise required by law, any notice to me shall be given by 
delivering it or by mailing it by first class mail addressed to me at my 
last known address.  My current address is on page 1.  I agree to inform you 
in writing of any change in my address.  I will give any notice to you by 
mailing it first class to your address stated on page 1 of this agreement, or 
to any other address that you have designated.




<PAGE>

Exhibit 11.1 - Computation of Per Share Earnings


For the years ended April 30, 1997, April 30, 1996 and April 30, 1995 (in
thousands, except per share data):

<TABLE>
                                                                1997           1996           1995
                                                                ----           ----           ----
<S>                                                           <C>            <C>            <C>
Primary:
   Shares:
    Weighted average shares outstanding                         5,036          5,036          4,511
    Net effect of dilutive stock options,
      based upon the treasury stock method                         --             --             --
                                                              --------       --------       --------
    Weighted average shares outstanding, as adjusted            5,036          5,036          4,511

    Net loss:                                                 $(1,573)       $(7,189)       $(3,630)

    Per share amounts:                                        $ (0.31)       $ (1.43)       $ (0.81)
                                                              --------       --------       --------
                                                              --------       --------       --------


Fully Diluted:
    Shares:
      Weighted average shares outstanding                       5,036          5,036          4,511

    Net loss:                                                 $(1,573)       $(7,189)       $(3,630)

    Per share amounts:                                        $ (0.31)       $ (1.43)       $ (0.81)
                                                              --------       --------       --------
                                                              --------       --------       --------
</TABLE>


<PAGE>

Exhibit 21.1 - Subsidiaries


    As of April 30, 1997, the subsidiaries of InnoServ Technologies, Inc. were:

         InnoServ Technologies Maintenance Services, Inc.
         Advanced Imaging Technologies, Inc.
         Sietec, Inc.
         MMI Medical - Texas, Inc.



<PAGE>

Exhibit 23.1 - Consent of Ernst & Young LLP





                 CONSENT OF ERNST & YOUNG LLP,  INDEPENDENT AUDITORS





    We consent to the incorporation by reference in the Registration Statements
(Form S-8 No. 2-99839, No. 33-2133, No. 33-26178 and No. 33-66752) pertaining to
the Incentive Stock Option Plan, Employee Stock Purchase Plan, Nonemployee
Director Stock Incentive Plan and 1992 Stock Incentive Plan of InnoServ
Technologies, Inc. of our report dated July 15, 1997, with respect to the
consolidated financial statements and schedule of InnoServ Technologies, Inc.
included in the Annual Report (Form 10-K) for the year ended April 30, 1997.



/s/ Ernst & Young LLP



Fort Worth, Texas
July 25, 1997



<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                          APR-30-1997
<PERIOD-START>                             MAY-01-1996
<PERIOD-END>                               APR-30-1997
<CASH>                                           1,806
<SECURITIES>                                         0
<RECEIVABLES>                                    4,415
<ALLOWANCES>                                       910
<INVENTORY>                                      5,256
<CURRENT-ASSETS>                                11,208
<PP&E>                                          27,907
<DEPRECIATION>                                  23,416
<TOTAL-ASSETS>                                  19,102
<CURRENT-LIABILITIES>                           10,230
<BONDS>                                          1,108
                                0
                                          0
<COMMON>                                            51
<OTHER-SE>                                       8,393 
<TOTAL-LIABILITY-AND-EQUITY>                    19,102
<SALES>                                          4,493
<TOTAL-REVENUES>                                42,387
<CGS>                                            2,744
<TOTAL-COSTS>                                   35,854
<OTHER-EXPENSES>                                 1,998
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                 145
<INCOME-PRETAX>                                (1,620)
<INCOME-TAX>                                      (47)
<INCOME-CONTINUING>                            (1,573)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   (1,573)
<EPS-PRIMARY>                                   (0.31)
<EPS-DILUTED>                                   (0.31)
        

</TABLE>


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