PAK MAIL CENTERS OF AMERICA INC
10KSB, 1998-03-02
PATENT OWNERS & LESSORS
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                     U.S. SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   FORM 10-KSB
(Mark One)
|X|       ANNUAL REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT
          OF 1934

For the fiscal year ended: November 30, 1997

|_|       TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
          ACT OF 1934

For the transition period from ________________ to ______________.

Commission file Number:  0-18686

                        PAK MAIL CENTERS OF AMERICA, INC.
                  ---------------------------------------------
                 (Name of small business issuer in its charter)

            Colorado                                             89-0934575
- ---------------------------------                            -------------------
  (State or other jurisdiction                                (I.R.S. Employer
of incorporation or organization)                            Identification No.)

3033 South Parker Road, Suite 1200, Aurora, Colorado                80014
- ----------------------------------------------------               --------
    (Address of principal executive offices)                      (Zip Code)

Issuer's telephone number: 303-752-3500

Securities registered under Section 12(b) of the Exchange Act:  NONE

Securities registered under Section 12(g) of the Exchange Act: 
          Common Stock, par value $.001 per share

Check  whether the issuer (1) filed all reports  required to be filed by Section
13 or 15(d)of  the  Exchange  Act  during  the past 12 months,  and (2) has been
subject to such filing requirements for the past 90 days.      YES  X    NO 
                                                                  -----    -----

Check if there is no disclosure of delinquent  filers in response to Item 405 of
Regulation S-B contained in this form, and no disclosure  will be contained,  to
the best of Issuer's  knowledge,  in definitive proxy or information  statements
incorporated  by reference  in Part III of this Form 10-KSB or any  amendment to
this Form 10-KSB. [X]

The Issuer's revenues for its most recent fiscal year were $4,164,330.

The aggregate market value of the Issuer's voting stock held as of a recent date
by  nonaffiliates  of the Issuer  cannot be  ascertained  due to the  absence of
reliable  information  as to quoted  prices with respect to the Issuer's  common
stock.

As of February 26, 1997, the Issuer had 2,989,483 shares of its $0.001 par value
common stock issued and outstanding.

Transitional small business disclosure format:   YES      NO  X
                                                    -----   -----
 
<PAGE>




                        PAK MAIL CENTERS OF AMERICA, INC.
                         1997 FORM 10-KSB ANNUAL REPORT
                                TABLE OF CONTENTS



PART I                                                                  Page No.
- ------                                                                  --------

Item 1.     Description of Business..........................................1

Item 2.     Description of Property..........................................6

Item 3.     Legal Proceedings................................................7

Item 4.     Submission of Matters to Vote of Security Holders................7

PART II
- -------

Item 5.     Market for Common Equity and Related Stockholder Matters.........8

Item 6.     Management's Discussion and Analysis of Financial
            Condition and Results of Operations .............................9

Item 7.     Financial Statements............................................12

Item 8.     Changes in and Disagreements with Accountants on
            Accounting and Financial Disclosure.............................12

Part III
- --------

Item 9.     Directors, Executive Officers, Promoters and Control
            Persons; Compliance with Section 16(a) of the Exchange Act......13

Item 10.    Executive Compensation..........................................15

Item 11.    Security Ownership of Certain Beneficial Owners and Management..18

Item 12.    Certain Relationships and Related Transactions..................10

Item 13.    Exhibits and Reports on Form 8-K ...............................20

            Signatures......................................................21



<PAGE>



                                     PART I

ITEM 1. DESCRIPTION OF BUSINESS

     (a) Business  Development.  Pak Mail Centers of America, Inc. (the "Issuer"
or "Company") was incorporated in the State of Colorado on January 27, 1984. The
Issuer is principally  engaged in  franchising  of retail service  centers which
specialize in the packaging and shipping business ("Pak Mail Centers"). Pak Mail
Centers  typically  provide  mailbox  service,  parcel  shipping and  receiving,
packaging,  freight forwarding and other communications and information products
and  services  to  commercial  and  residential  customers  through a variety of
carriers  and may offer a variety  of related  items  such as  stamps,  greeting
cards,  stationery supplies,  keys and passport photographs.  On March 24, 1995,
the Company effected a reverse stock split whereby each pre-reverse  stock split
share of common stock was reclassified and changed into  one-fiftieth of a share
of common  stock on a  post-reverse  stock  split  basis.  The  total  number of
outstanding  shares of common stock was reduced from 149,474,125 to 2,989,483 as
a result of the reverse stock split.  In February 1998,  holders of the Series A
and Series B Preferred Stock exchanged the Series A and Series B Preferred Stock
for a new Series C Preferred  Stock and 10 year  warrants  to  purchase  884,264
shares of the Company's  common stock at $0.10 each.  The new Series C Preferred
Stock  has a 6%  annual  dividend  that is  payable  on March  31 of each  year,
beginning in 1999.  Effective November 30, 1997, the holders of the Series A and
Series B Preferred  Stock agreed that they had no further  rights,  and that the
Company had no further  obligations,  with  respect to the Series A and Series B
Preferred Stock.

     (b) Business of Issuer.

          (1)(2)  Principal  Products or  Services;  Distribution  Methods.  The
Issuer's  principal  business is the marketing of Pak Mail Center franchises and
its principal source of revenues is derived from royalties and franchise fees as
well as from the sale of certain  equipment,  supplies,  forms and  materials to
franchisees.  As of February 16, 1998, there were 325 individual  franchises and
28 area agreements in existence.

Franchise Program
- -----------------

     The  Company  offers  individual  franchise  agreements  and area  director
marketing agreements. Individual franchisees are granted the nonexclusive right,
within a specified  area, to use the Pak Mail name and trademarks as well as Pak
Mail's  proprietary  operating  procedures,  techniques,  forms,  equipment  and
advertising  presentation.  Area marketers and, under a previously  offered area
franchise  program,  area  developers  are  granted  rights  to sell  individual
franchises for the Company in designated  areas and are required to provide site
selection  and  start  up  assistance  and  continuing  support  for  individual
franchisees  within those areas.  The Company  locates  prospective  franchisees
through advertising,  referrals from existing franchisees, the marketing efforts
of its area marketers and developers, and, to a small extent, through the use of
franchise brokers.


                                       1

<PAGE>



Franchise Agreements, Fees and Related Matters
- ----------------------------------------------

     Individual Franchises

     Each  individual   franchisee  enters  into  a  franchise   agreement  (the
"Franchise  Agreement")  with the  Company.  The  Franchise  Agreement  requires
payment  of an  initial  franchise  fee of  $23,950,  although  franchisees  who
initially  commit to acquire  more than one  franchise  are eligible for certain
discounts and may be eligible for financing of the discounted  initial franchise
fees for second and subsequent Centers.  Individual franchisees are also charged
an initial fee ranging between $571 and $890 for a grand opening advertising and
marketing  program  which is  provided  by the Company at or around the time the
individual  franchisee  commences  operation  of a Pak Mail  Center.  Under  the
Company's current standard  Franchise  Agreement,  individual  franchisees pay a
sliding  scale  monthly  royalty in each  calendar  year of five percent for the
first $200,000 of the  franchisee's  royalty based  revenues,  four and one-half
percent for the next  $50,000 of royalty  based  revenues,  four percent for the
next $50,000 of royalty based revenues,  three and one-half percent for the next
$50,000 of royalty based  revenues,  and then three  percent for all  subsequent
royalty based  revenues  received in that calendar  year. No royalty fee is paid
with respect to revenues from postage  stamps.  Individual  franchisees are also
required  to pay an  advertising  fee each month in the amount of two percent of
royalty  based  revenues,  with the  exception of  franchisees  operating  under
agreements  entered  into  prior  to  March  1990  who  are  required  to pay an
advertising fee of one percent of gross revenues.  The advertising fees are held
in a separate  legal trust  controlled  by the  Company.  These fees are used in
connection with the  formulation  and execution of national  advertising and for
other marketing purposes. The Company's current standard Franchise Agreement has
a term of ten years.  With the approval of the Company,  the  franchisee has the
right to transfer and assign the Franchise Agreement.

     Area Director Marketing Agreement

     Each area marketer franchisee enters into an area marketing agreement which
requires  the payment of an initial  fee based upon  several  factors  including
population and other demographic  factors in the designated  geographic  region.
The area  director  marketing  agreement  grants  the right to  market  and sell
franchises  within  a  specified  territory.  When an  area  marketer  sells  an
individual franchise in its territory, the Company typically receives 60% of the
individual  franchise fee and the area marketer  receives 40%. The area marketer
receives 50% of the royalties  paid to the company by individual  franchisees in
its territory.  If an individual  franchise is sold in an area where there is no
area  marketer,  the Company  retains 100% of all fees and royalties paid by the
franchisee.  There may be  variations  in the terms of  specific  area  director
marketing  agreements  based on special  circumstances  affecting the geographic
area and the area marketer.


                                       2

<PAGE>



     Area Developer Franchises

     The  Company  no  longer  offers  area  developer  agreements.  Under  area
developer  agreements   previously  entered  into,  initial  franchise  fees  of
individual  franchises  within an area are generally divided 60% and 40% between
the Company and the area  franchisee,  respectively.  Generally,  the individual
franchise  royalty  fees are  divided  equally  between the Company and the area
franchisee.  All franchise  fees and royalties are paid directly to the Company,
which  then  remits  the  portion  of fees  owed  to the  area  franchisee.  For
individual  franchisees  in  locations  which  are  not  encompassed  by an area
franchise, all fees and royalties are retained by the Company.

     International Area Franchises

     The Company's  international area franchise  agreements require the payment
of an initial franchise fee based upon several factors including  population and
other demographic  factors in the designated  country or geographic  region. The
Company often finances a portion of the area  franchise  fee. The  international
area franchise is responsible for individual franchise marketing, site selection
assistance and lease negotiation,  on-site training and continuing local support
of the individual franchisees within their areas.

     Generally,  the division of initial franchise fees of individual franchises
within an international area and the individual franchise royalty fees within an
international  area is  negotiated  on a case by case basis.  As of November 30,
1997,  there were four  international  franchise  agreements  in existence  with
respect to geographic  areas in the Mexican  cities of Mexico City,  Guadalajara
and  Monterrey,  respectively,  and an area covering the Mexican  states of Baja
California  and  Sonora  and  the  countries  of  Chile,  Argentina,  Venezuela,
Australia,  New Zealand and Japan.  Because of the large  number of factors that
exist with respect to different  countries  and different  geographic  locations
within a given  country  which may  affect  the terms of an  international  area
franchise  agreement,  the specific terms of  international  area franchises may
vary significantly from one another.

     Related Matters

     The Company provides  various training and support to its franchisees.  The
Company furnishes to each franchisee an operations manual, which sets forth many
of the Company's  standards and  specifications  and contains certain provisions
designed  to  ensure  uniformity  in the  quality  of the Pak Mail  Center,  and
provides updates thereto.  In addition,  each franchisee is required to attend a
12 day training class with regard to packaging,  pricing and available  shipping
and mailing  services;  preparation  and execution of marketing and placement of


                                        3

<PAGE>



advertising;  record  keeping  and  systems  operation;  use of forms  and forms
management;   soliciting  and  servicing   customers;   selecting  and  training
personnel;  and stock location and operation.  There is no charge for the class,
but franchisees pay their own expenses, including travel, lodging and meals. The
Company also provides an initial  advertising and marketing program at or around
the time that a franchisee opens the Pak Mail Center.

     The Company offers to franchisees  various equipment,  supplies,  forms and
materials  necessary or useful in connection  with the operation of the Pak Mail
Center,  although,  with  the  exception  of  required  computer  software,  the
franchisees  are not required to purchase such items from the Company.  Prior to
and upon the opening of a new franchisee's Pak Mail Center,  the Company or area
franchisee provides  additional on site training to the franchisee.  The Company
maintains  ongoing  communications  with its franchisees  designed to inform the
franchisees of new services to be provided by the Company,  marketing techniques
and other operational aspects of the Pak Mail system.

Services
- --------

     The typical Pak Mail Center  offers a wide range of services  and  products
for personal and business support, communications services and convenience items
and services.  The type and importance of particular  services and products vary
from Center to Center.  Prices for services  and products are set by  individual
franchisees and depend on competitive  conditions in their respective  franchise
locations.

     Major  services  and  products  offered at typical  retail Pak Mail Centers
include the following:

     Shipping and Receiving.  Pak Mail Centers offer shipping services through a
variety of carriers  and can assist the  customer in  selecting  the fastest and
most cost  effective  method of  sending  goods.  Pak Mail  Centers  also act as
receiving agents for goods shipped to their  customers.  Pak Mail Centers advise
customers as to the  packaging  requirements  of the various  carriers,  provide
packaging of items for shipment and sell packaging materials.

     Business  Support  Products and Services.  Small businesses are often major
users of a Pak Mail Center.  Pak Mail Centers  provide a small  business  with a
variety of business  services and  products  such as mailbox  rental,  telephone
message service,  notary public  services,  telecopy  transmission,  copying and
office supplies.

     Communications  Services. Pak Mail Centers may offer customers a wide range
of  communications  services  such as  telecopies,  wire  transfer  of funds and
electronic mail and Internet access.


                                       4

<PAGE>



     Convenience   Items  and  Services.   Pak  Mail  Centers   generally  offer
convenience  items such as postage  stamps,  envelopes,  custom  rubber  stamps,
laminating,  passport and identification  photos and keys. Most Pak Mail Centers
also offer office supplies, greeting cards, gift wrapping and other gift items.

     Insurance. Also available at the customer's option is loss damage insurance
which can be purchased  either  through the courier's  insurance  carrier and/or
separate  parcel  insurance  which is  available  on an as needed basis from the
Company's  carrier.  The insurance prices for the Company's  insurance vary from
those charged by couriers.

     Private  Mailbox  Service.  Pak Mail Centers  usually offer private mailbox
rentals. Mailbox rental fees vary based on the size of the box, the rental terms
and the location of the Pak Mail Center.

          (3) Status of Product.  There has been no public  announcement of, nor
has the Company  otherwise  made public  information  about,  any new product or
service of the Company  requiring  the  investment  by the Company of a material
amount  of its total  assets or which is  otherwise  material  to the  Company's
operations.

          (4)  Competition.  The Company and its  franchisees  face  competition
primarily  from  independent  packaging and shipping  service  centers and other
franchised operations offering similar products and services. Mail Boxes Etc. is
the largest competitor. The Company's franchising approach and the operations of
a Pak Mail  Center are not unique or  patentable  and can be imitated by others.
Although the Company and its franchisees offer services similar to those offered
by the U.S.  Postal  Service,  such as  private  mail  box  service  and  parcel
handling,  the U.S.  Postal  Service  does not  offer  certain  of the  business
support, communications and personal services offered by most Pak Mail Centers.

          (5) Raw Materials and Supplies.  The Company  purchases  materials for
resale to its  franchisees.  These  materials  are  available  from a variety of
suppliers,  and the Company has not  experienced  any delays in  obtaining  such
materials.
                       
          (6)  Customer  Dependence.  The Company  does not depend upon a single
customer,  or a few  customers,  for its  revenues,  the loss of any one or more
which would have a material adverse effect on the Company.
                       
          (7) Patents, Trademarks, Licenses, Etc. The Company has registered the
service mark "Pak Mail" and the Pak Mail logo on the  Principal  Register of the
United States Patent and Trademark Office. The service mark registration expires
in 2000, and the logo expires in 2005.



                                       5
<PAGE>

                       
          (8)(9) Government Regulations

     The Federal Trade  Commission has adopted a rule that requires  franchisors
to make certain  disclosures  to prospective  franchisees  prior to the offer or
sale of franchises.  This rule requires the disclosure of information  necessary
for a  franchisee  to make an  informed  decision  as to whether to enter into a
franchise relationship and delineates the circumstances in which franchisors may
make  predictions  on future sales,  income and profits.  Failure to comply with
this rule  constitutes  an unfair or deceptive act or practice under the Federal
Trade Commission Act.

     Numerous states have adopted laws regulating  franchise  operations and the
franchisor/franchisee  relationship.  Applicable franchise laws vary from filing
and  disclosure  requirements  in  the  offer  and  sale  of  franchises  to the
application of statutory standards  regulating the establishment and termination
of franchise  relationships.  Although the foregoing  matters may result in some
modification of the Company's franchising  activities and the legal inability to
enforce all of the terms of its  franchise  agreements in certain  states,  such
inabilities have not had a material adverse effect on the operations or business
of the Company to date. However,  the law applicable to franchise operations and
relationships  is subject to change,  and the  Company is unable to predict  the
effect,   if  any,  on  its  operations  of  additional  laws,   regulations  or
restrictions  that may be enacted or promulgated or of court  decisions that may
be adverse to the franchise industry.

          (10) Research and Development. The Company has not engaged in material
research and development activities during its last two fiscal years.
                        
          (11)  Environmental  Regulation.  Compliance  with federal,  state and
local  environmental  law  provisions  does not have any material  effect on the
capital expenditures, earnings and competitive position of the Company.
                        
          (12) Employees. As of December 31, 1997, the Company had 20 employees,
all of whom are full time employees.
                       
ITEM 2. DESCRIPTION OF PROPERTY

     The Company's executive offices are located in approximately  12,000 square
feet of office space in Aurora,  Colorado  under a lease  expiring in April 2000
with a base rental  currently at  approximately  $12,300 per month and rising to
approximately  $13,300 per month by the end of the term. The offices are in good
condition.


                                       6
<PAGE>


ITEM 3. LEGAL PROCEEDINGS

     None.


ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     No matter  was  submitted  during the  fourth  quarter  of the fiscal  year
covered by this report to a vote of the Company's security holders.















                                        7


<PAGE>



                                     PART II

ITEM 5. MARKET FOR COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

     (a) Market Information.
        
     The Company's common stock is sporadically  traded in the  over-the-counter
market.  During fiscal 1997 and 1996 there was no established trading market for
the Company's  common stock,  and the Company has been unable to obtain reliable
information as to quoted prices with respect to the common stock.

     (b) Holders.
     
     As of February  17,  1998,  the Company had 1,186  holders of record of its
$0.001 par value common stock.

     (c) Dividends.
        
     The Company has not declared cash dividends on its common stock in the last
two fiscal years and in any subsequent period for which financial information is
required.  The Company  does not  anticipate  paying any cash  dividends  in the
foreseeable future.

     (d) Recent Sales of Unregistered Securities
        
     On January 26,  1998,  the Company  designated  2,500  shares of its no par
value preferred stock as Series C Preferred  Stock. In November 1997, the holder
of the Company's Series A Preferred Stock and the holder of the Company's Series
B Preferred  Stock  offered to exchange  their shares of preferred  stock for an
equal  number  of  shares  of Series C  Preferred  Stock,  and for a warrant  to
purchase shares of common stock of the Company. On February 4, 1997, the Company
issued  1,216.668 shares and 1,000 shares of the Series C Preferred Stock to two
shareholders in exchange for their shares of Series A Preferred Stock and Series
B Preferred  Stock,  respectively.  In  connection  with this  transaction,  the
Company issued  warrants to the former  holders of Series A Preferred  Stock and
Series B Preferred Stock to purchase 604,264 and 280,000 shares of the Company's
common stock,  respectively.  The warrants  have an exercise  price of $0.10 per
share and expire on November 30, 2007.



                                       8
<PAGE>


     The offer and sale of the Series C Preferred  Stock and warrants  were made
in reliance upon the exemption from registration provided by Section 4(2) of the
Securities Act of 1933, as amended  ("Securities  Act"). In connection with such
offer, the purchasers represented that they were " accredited investors" as that
term is defined in Regulation D adopted under the Securities  Act, and that they
were  provided  access to  complete  information  concerning  the  Company.  The
purchasers have represented that they will hold the Series C Preferred Stock for
the  purchaser's   own  account  and  that  they  have  no  present   agreement,
understanding or arrangement to subdivide,  sell, assign,  transfer or otherwise
dispose  of all or part of the  Series C  Preferred  to any other  person..  The
purchasers further agreed that they understood that the Series C Preferred Stock
had not been  registered  under the Securities Act and that the purchaser  could
not  resell  the  securities  without  compliance  with  the  provisions  of the
Securities Act of 1933, as amended.  All  certificates  issued to the purchasers
were  impressed  with  a  restrictive   legend   advising  that  the  securities
represented  by the  certificates  may  not be  sold,  transferred,  pledged  or
hypothecated  without  having first been  registered or the  availability  of an
exemption from registration established.  No underwriters were involved in these
transactions and no commissions were paid by the Company.

ITEM 6. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

Liquidity and Capital Resources
- -------------------------------

     The Company experienced cash flow deficiencies from operating activities of
$31,561  during the fiscal year ended  November  30, 1997  compared to cash flow
deficiencies of $149,182 during the fiscal year ended November 30, 1996.  During
the fiscal year ended November 30, 1996,  the  deficiency  was financed  through
payments  received on notes  receivable  and $100,000 in loans issued from D. P.
Kelly and  Associates,  L.P. During the fiscal year ended November 30, 1997, the
deficiency was financed through payments received on notes receivable.

     At  November  30,  1997,  the  average  age  of  accounts   receivable  was
approximately 49 days.  Accounts  receivable  relate primarily to royalties from
franchisees and sales of equipment, supplies and services. Royalties are payable
on a monthly basis and invoices for equipment, supplies and services are payable
within 30 days. The Company continues to take an aggressive approach to managing
accounts  receivable  and reducing the average age by  implementing  a proactive
collection  system and hiring the personnel to maintain it. The Company believes
that cash flow from operating activities will be adequate to cover capital needs
for the next 12 months.  The Company does not have any material  commitments for
capital expenditures to be incurred in the next 12 months.

Results of Operations
- ---------------------



                                       9
<PAGE>


     Fiscal 1997 Compared to Fiscal 1996
     -----------------------------------

     The Company recorded a profit of $327,920 in the fiscal year ended November
30, 1997,  including  an income tax benefit of $136,100 due to recent  operating
profits.  The net income  before  income tax benefit was $191,820 as compared to
$51,957 in the fiscal year ended  November 30, 1996.  The $139,863  increase was
attributable to an increase in revenues (up 19.9% from $3,472,593 to $4,164,330)
offset by a lesser  increase in costs and expenses (up 16.1% from  $3,420,633 to
$3,972,510).

     The $691,737 increase in revenues during the fiscal year ended November 30,
1997 is primarily  attributable  to increases in individual  franchise  fees (up
58.3% from $728,268 to  $1,152,990),  royalties from  franchisees (up 10.2% from
$1,767,023  to  $1,947,464)  and sales of  equipment,  supplies and services (up
11.0% from  $673,870 to  $748,148)  offset by a decrease in area  representative
fees (down 10.1% from $257,261 to $231,194).

     The $424,722  increase in individual  franchise  fees is  represented by an
increase in franchise sales recognized during the fiscal year ended November 30,
1997 compared to the fiscal year ended  November 30, 1996 and a differing mix of
per  franchise  revenue  recognition.  The Company  awarded 54 and 35 individual
franchises  during the fiscal year ended  November  30, 1997 and the fiscal year
ended  November 30, 1996,  respectively.  In the fiscal year ended  November 30,
1997,  the  Company  recognized  revenue on 49 of the 54  individual  franchises
awarded. In addition,  the revenue from three individual  franchises awarded and
deferred in 1996,  was  recognized  in the fiscal year ended  November 30, 1997.
There were five  individual  franchises  awarded but deferred as of November 30,
1997.

     The $180,441  increase in royalties from  franchisees is due to an increase
in the  average  sales  volume  per  store and the  number  of  stores  open and
operating throughout the year.

     The $74,278 increase in sales of equipment, supplies and services primarily
relates to the  decrease  in the number of new stores  opened in the fiscal year
ended November 30, 1997.

     The $26,067  decrease in area  representative  fees represents one domestic
award and two  international  awards  during the fiscal year ended  November 30,
1997  compared to one domestic  award during the fiscal year ended  November 30,
1996.  Although the Company awarded more new areas in fiscal 1997, only the cash
down payments of the 2 international franchises were recognized as income during
fiscal 1997. The note portions of the 2  international  franchises were deferred
as of November 30, 1997,  and will be  recognized  at the time the note payments
are received.



                                       10

<PAGE>



     The $551,874  increase in costs and expenses is primarily  attributable  to
increases in other selling,  general and administrative  expenses (up 10.1% from
$1,604,325 to $1,765,735), cost of sales of equipment, supplies and services (up
11.6% from $605,195 to $675,685),  commissions on franchise sales (up 48.1% from
$414,773 to $614,449)  and  royalties  paid to area  franchisees  (up 22.9% from
$551,497 to $677,555).

     The $161,410 increase in other selling, general and administrative expenses
is  primarily  due  to  increases  in  convention,  personnel,  and  travel  and
entertainment costs during fiscal 1997.

     The $70,490  increase in cost of sales of equipment,  supplies and services
primarily  relates to the  increase  in the  number of new stores  opened in the
fiscal year ended November 30, 1997.

     The $199,676  increase in  commissions  is primarily  due to the  increased
number of individual and area franchise  sales made during the fiscal year ended
November 30, 1997  compared to the same prior year period and the  differing mix
of commissions per franchise.

     The  $126,058  increase  in  royalties  paid  to  area  franchisees  is due
primarily to the higher  proportion of stores  operating  within area franchisee
regions  during the fiscal year ended  November  30,  1997  compared to the same
prior year period.

     The Company is aware of the issues  associated with the programming code in
existing  computer systems as the year 2000 approaches.  The "year 2000" problem
is pervasive and complex as virtually every computer  operation will be affected
in some way by the  rollover  of the  two-digit  year  value to 00. The issue is
whether computer systems will properly recognize date-sensitive information when
the  year  changes  to  2000.  Systems  that  do  not  properly  recognize  such
information could generate erroneous data or cause a system to fail.

     The  Company  is  utilizing  internal  resources  to  identify,  correct or
reprogram, and test its systems for year 2000 compliance. It is anticipated that
all   reprogramming   efforts  will  be  completed  in  fiscal  1998.  To  date,
confirmations  have been received from the Company's primary  processing vendors
that plans are being developed to address processing of transactions in the year
2000.  Management  believes that the costs of compliance and potential impact on
operations will not be material.

     The foregoing discussion contains certain forward looking statements within
the meaning of Section 27A of the  Securities Act of 1933 and Section 21E of the
Securities  Exchange  Act of 1934,  which are intended to be covered by the safe
harbors created thereby.  These  statements  include the plans and objectives of
management for future operations, including plans and objectives relating to the
development of the Company.  The forward looking statements  included herein are
based on current  expectations  that involve  numerous risks and  uncertainties.
Assumptions  relating to the foregoing  involve judgments with respect to, among
other things,  future  economic,  competitive  and market  conditions and future



                                       11

<PAGE>


business  decisions,  all of  which  are  difficult  or  impossible  to  predict
accurately and many of which are beyond the control of the Company. Although the
Company believes that the assumptions  underlying the forward looking statements
are reasonable, any of the assumptions could be inaccurate and, therefore, there
can be no assurance that the forward  looking  statements  included in this Form
10-KSB  will prove to be  accurate.  In light of the  significant  uncertainties
inherent in the forward looking  statements  included  herein,  the inclusion of
such information  should not be regarded as a  representation  by the Company or
any  other  person  that  the  objectives  and  plans  of the  Company  will  be
achieved.

ITEM 7. FINANCIAL STATEMENTS

     See Financial Statements in this report following the signature page.

ITEM  8.  CHANGES  IN AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON  ACCOUNTING  AND
          FINANCIAL DISCLOSURE

     During the Company's  two most recent fiscal years and any interim  period,
the principal  independent  accountant of the Company did not resign (or decline
to stand for re-election) and was not dismissed.






                                       12


<PAGE>



                                    PART III

ITEM 9. DIRECTORS, EXECUTIVE OFFICERS, PROMOTERS AND CONTROL PERSONS; COMPLIANCE
        WITH SECTION 16(a) OF THE EXCHANGE ACT.

     (a) Identification of Directors and Executive Officers.
        
     The present term of office of each  director will expire at the next annual
meeting of  shareholders.  The  executive  officers  of the  Company are elected
annually at the first  meeting of the  Company's  Board of Directors  held after
each annual meeting of shareholders.  Each executive  officer holds office until
his or  her  successor  is  duly  elected  and  qualified  or  until  his or her
resignation  or until he or she shall be removed in the manner  provided  by the
Company's Bylaws. The name, position with the Company,  the age of each director
and  executive  officer,  and the  period  during  which  each has served are as
follows:

<TABLE>
<CAPTION>



Name, Age and                      Director or          Principal Occupation
Position in the Company            Officer Since        During the Last Five Years
- -----------------------            -------------        --------------------------

<S>                                <C>                  <C>                               
John E. Kelly, 57                  September, 1989      Executive officer of the
(President, Chief Executive                             Company since September, 1989.
Officer and Director)        

P. Evan Lasky, 56                  March, 1988          Executive officer of the
(Executive Vice President                               Company since March, 1988.
and Chief Operating Officer)

Raymond S. Goshorn, 39             December, 1988       Executive officer of the
(Chief Financial Officer,                               Company since December, 1988.
Treasurer, Secretary)

Tonya D. Sarina, 36                December, 1996       Executive officer of the
(Vice President of Sales                                Company since December 1996;  
and Marketing)                                          Marketing manager of the Company
                                                        from March, 1991 through November, 1996.

Alex Zai, 38                       May, 1996            Executive officer of the
(Vice President of                                      Company since May, 1996; 
Store Operations)                                       director of store operations 
                                                        of the Company since April, 1994.


                                       13

<PAGE>



Name, Age and                      Director or          Principal Occupation
Position in the Company            Officer Since        During the Last Five Years
- -----------------------            -------------        --------------------------

J. S. Corcoran, 54                 September, 1989      Self-employed as a business 
(Director)                                              consultant since October, 1996.
                                                        Executive officer of D.P. Kelly 
                                                        & Associates L.P., a firm offering 
                                                        management services, from November, 1988 
                                                        to January, 1997; executive officer of 
                                                        Envirodyne Industries, Inc., a manufacturer
                                                        of food packaging from June, 1989 to March, 1996.

John W. Grant, 73                  September, 1989      Retired since September, 1987.
(Director)

F. Edward Gustafson, 56            September, 1989      Executive officer of D.P. Kelly & Associates L.P.,
(Director)                                              a firm offering management services, since November, 
                                                        1988; executive officer of Envirodyne Industries, Inc., 
                                                        a manufacturer of food packaging and food service supplies,
                                                        since June, 1989; director of Envirodyne Industries, Inc. 
                                                        since December, 1993; executive officer of Viskase Corporation, 
                                                        a wholly-owned subsidiary of Envirodyne Industries, Inc.,
                                                        from February, 1990 to August, 1993.

William F. White, 67               September, 1989      Executive officer of Whitnell & Co., an investment 
(Director)                                              advisory firm, since January, 1988; executive officer 
                                                        of Donegal, Inc., an investment management firm, since
                                                        January, 1991.




                                       14
</TABLE>


<PAGE>



     (b) Identification of Certain Significant Employees.


     Not Applicable.

     (c) Family Relationships.

     Not Applicable.

     (d) Involvement in Certain Legal Proceedings.

     J.S.  Corcoran  was an executive  officer of  Envirodyne  Industries,  Inc,
("Envirodyne") until March, 1996 and F. Edward Gustafson is an executive officer
and a director  of  Envirodyne.  On January  7, 1993,  Envirodyne  and its major
domestic  subsidiaries  filed voluntary  petitions pursuant to Chapter 11 of the
United States  Bankruptcy Code. On December 31, 1993,  Envirodyne  consummated a
plan of reorganization and emerged from bankruptcy.

     (e) Compliance With Section 16(a) of the Exchange Act.

     Not Applicable.

ITEM 10. EXECUTIVE COMPENSATION

     Cash Compensation.
     ------------------

     The  following  table shows all cash  compensation  paid by the Company for
services rendered during the fiscal years ended November 30, 1997,  November 30,
1996 and  November  30,  1995 to John E. Kelly and P. Evan Lasky  (there were no
other  executive  officers of the Company whose annual salary and bonus exceeded
$100,000).






                                       15


<PAGE>



                           SUMMARY COMPENSATION TABLE




Name and                                                            Other Annual
Principal Position       Fiscal Year        Salary      Bonus       Compensation
- ------------------       -----------        ------      -----       ------------

John E. Kelly               1997           $131,040    $16,630(1)     $7,980(2)
President and Chief         1996           $126,000    $33,600(1)     $7,980(2)
Executive Officer           1995           $120,000    $21,895(1)     $7,980(2)

P. Evan Lasky               1997           $ 91,000    $11,000(1)        -0-
Executive Vice              1996           $ 86,000    $16,583(1)        -0-
President and Chief         1995           $ 80,500    $10,183(1)        -0-
Operating Officer


     (1)  Bonus  was paid in the  fiscal  year  indicated  but with  respect  to
performance in the prior fiscal year.

     (2) The amount for each of fiscal 1997,  1996 and 1995 consists of a $4,800
car allowance and $3,180 of country club dues.

     Option/SAR Grants and Long-Term Incentive Plans.
     ------------------------------------------------

     Not Applicable.

     Compensation of Directors--Standard Arrangement.
     ------------------------------------------------

     Members of the Board of Directors, other than members who are also officers
of the  Company,  are  entitled to receive a fee of $2,000 per year and $250 for
each attended  meeting of the Board of Directors. 

     Compensation of Directors--Other Arrangements.
     ----------------------------------------------

     Not Applicable.

     Employment  Contracts and  Termination  of Employment and Change of Control
- --------------------------------------------------------------------------------
Arrangements.
- -------------

     Not Applicable.





                                       16

<PAGE>



ITEM 11. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT.

     (a) Security Ownership of Certain Beneficial Owners.

     The  following  persons  are the only  persons  known to the Company who on
February 16, 1998, owned  beneficially  more than 5% of the Company's $0.001 par
value common stock, its only class of outstanding voting securities:



                                           Amount and Nature of         Percent
Name and Address of Beneficial Owner      Beneficial Ownership(1)       of Class
- ------------------------------------      -----------------------       --------

Pak Mail Investment Partnership L.P.            1,800,000                 60.2%
701 Harger Road, Suite 190
Oak Brook, Illinois 60521

Janie M. D'Addio                                 188,833(2)                6.3%
c/o Security Manufacturing Corporation
815 South Main Street
Grapevine, Texas 76051

     (1) The beneficial owners listed have sole voting and investment power with
respect to the shares shown unless otherwise indicated.


     (2) Information  with respect to Ms. D'Addio's common stock is given to the
best of the Company's knowledge.

     (b) Security Ownership of Management.
         
     The  following  table  shows as of  February  16,  1998,  the shares of the
Company's  $0.001 par value common stock  beneficially  owned by each  director,
each  executive  officer and by all the  executive  officers and  directors as a
group:

Name and Address of              Amount and Nature of 
 Beneficial Holder               Beneficial Ownership           Percent of Class
 -----------------               --------------------           ----------------

J. S. Corcoran                        1,000(1)                         (5)
701 Harger Road, Suite 190   
Oak Brook, Illinois 60521  
         
Raymond S. Goshorn                     1,000                           (5)
3033 S Parker Rd Suite 1200
Aurora Colorado 80014      
                

                                       17

<PAGE>



Name and Address of              Amount and Nature of 
 Beneficial Holder               Beneficial Ownership           Percent of Class
 -----------------               --------------------           ----------------


John W. Grant                           800(2)                         (5)
701 Harger Road, Suite 190
Oak Brook, Illinois 60521             

F. Edward Gustafson                  20,000(1)(3)                      (5)
701 Harger Road, Suite 190
Illinois 60521                

John E. Kelly                         12,000(4)                        (5)
3033 S Parker Rd Suite 1200 
Aurora, Colorado 80014

William F. White                        2,000                          (5)
701 Harger Road, Suite 190
Oak Brook, Illinois 60521            

P. Evan Lasky                            -0-                           (5)
3033 S Parker Rd Suite 1200
Aurora, Colorado 80014              

Tonya D. Sarina                          -0-                           (5)
3033 S Parker Rd Suite 1200 
Aurora, Colorado 80014                

Alex Zai                                 112                           (5)
3033 S Parker Rd Suite 1200
Aurora, Colorado 80014 
     
All directors and officers             36,912(1)                       1.2% 
as a group (9 persons)    



     (1) Excludes  1,800,000 shares of common stock owned by Pak Mail Investment
Partners, L.P. ("PMIP"). Mr. Corcoran and Mr. Gustafson are officers,  directors
and shareholders of Wexford Corporation,  which exercises control over PMIP, and
therefore  may be deemed to have the  ability to vote or  dispose of  securities
owned by PMIP. Messrs.  Corcoran and Gustafson disclaim beneficial  ownership of
the shares of common stock owned by PMIP.

     (2) Shares owned jointly by Mr. Grant and his wife.

     (3)  Includes  6,000  shares  of  common  stock  owned  by Mr.  Gustafson's
children, for whom he acts as custodian.



                                       18
<PAGE>



     (4)  Excludes  8,000  shares of  common  stock  that Mr.  Kelly has not yet
purchased  pursuant to a Stock Purchase Agreement dated July 15, 1990. See "Item
10. Executive Compensation".

     (5) Less than 1%.

     (c) Changes in Control. Not Applicable.
         
ITEM 12. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     (a)(b)  Transactions  With  Management  and  Others  and  Certain  Business
Relationships.

     The Company  purchases  mailboxes from Security  Manufacturing  Corporation
("Security") for resale to the Company's franchisees.  Security is controlled by
Janie M. D'Addio,  who owns 6.3% of the Company's $0.001 par value common stock.
During  fiscal 1997 and fiscal  1996,  the Company  made  purchases in the total
amounts of $82,128 and $64,300, respectively, from Security.

     (c) Parent  Companies.  PMIP owns a  controlling  interest  in the  Company
through  its  ownership  of  1,800,000  shares  of  common  stock,  representing
approximately 60.2% of the outstanding common stock.
             
     In February 1998,  holders of the Series A and Series B Preferred  Stock of
the Company exchanged the Series A and Series B Preferred Stock for a new Series
C  Preferred  Stock  and 10 year  warrants  to  purchase  884,264  shares of the
Company's  common stock at $0.10 each. The new Series C Preferred Stock has a 6%
annual  dividend  that is payable on March 31 of each year,  beginning  in 1999.
Effective  November 30, 1997, the holders of the Series A and Series B Preferred
Stock  agreed  that they had no  further  rights,  and that the  Company  had no
further obligations, with respect to the Series A and Series B Preferred Stock.

     (d) Transactions With Promoters. Not Applicable.





                                       19

<PAGE>


ITEM 13. EXHIBITS AND REPORTS ON FORM 8-K

     (a)  Exhibits.

(3)(a)    Articles of Incorporation  incorporated by reference to Exhibit (3)(a)
          of the  Company's  Annual  Report on Form  10-KSB for the fiscal  year
          ended November 30, 1995.

(3)(b)    Articles of Amendment to the Articles of Incorporation  filed with the
          Colorado Secretary of State on January 26, 1998.

(3)(c)    Bylaws  incorporated  by reference  to Exhibit  3(b) of the  Company's
          Annual Report on Form 10-K dated March 13, 1992.

(4)(a)    Letter of Exchange of Series A Preferred  Stock for Series C Preferred
          Stock.

(4)(b)    Letter of Exchange of Series B Preferred  Stock for Series C Preferred
          Stock.

(4)(c)    Warrant to Purchase  Shares of Common Stock granted in connection with
          exchange of Series A Preferred Stock for Series C Preferred Stock.

(4)(d)    Warrant to Purchase  Shares of Common Stock granted in connection with
          exchange of Series B Preferred Stock for Series C Preferred Stock.

(10)(a)   Stock Purchase  Agreement dated as of July 15, 1990 by and between the
          Company and John E. Kelly incorporated by reference to Exhibit (10)(1)
          of the  Company's  Annual  Report on Form  10-KSB for the fiscal  year
          ended November 30, 1996.

(10)(b)   Individual Franchise Agreement.

(10)(c)   Agreement by and between  Security  Manufacturing  Corporation and the
          Company  dated July 10,  1995  incorporated  by  reference  to Exhibit
          (10)(3) of the  Company's  Annual Report on Form 10-KSB for the fiscal
          year ended November 30, 1996.

(10)(d)   Pak Mail Centers of America, Inc. Management Incentive Plan for Fiscal
          Year 1997.

(21)      Subsidiaries of the Registrant.

(27)      Financial Data Schedule



     (b)  8-K Reports. None.

                                       20


<PAGE>



                                   SIGNATURES

     In accordance  with Section 13 or 15(d) of the Exchange Act, the registrant
caused this report to be signed on its behalf by the undersigned, thereunto duly
authorized.

                                        PAK MAIL CENTERS OF AMERICA, INC.,
                                        a Colorado corporation

                                        By:
                                           -------------------------------------
                                           John E. Kelly, President and
                                           Chief Executive Officer


                                        By:
                                           -------------------------------------
                                           Raymond S. Goshorn, Chief Financial
                                           Officer, Treasurer and Secretary

     Dated: February 26, 1998.

     In  accordance  with the Exchange Act, this report has been signed below by
the following  persons on behalf of the  registrant and in the capacities and on
the dates indicated.

Name and Title              Signature                         Date
- --------------              ---------                         ----

J.S. Corcoran                                                 February ___, 1998
Director                    ------------------------

John W. Grant                                                 February ___, 1998
Director                    ------------------------


F. Edward Gustafson                                           February ___, 1998
Director                    ------------------------


John E. Kelly                                                 February ___, 1998
Director                    ------------------------


William F. White                                              February ___, 1998
Director                    ------------------------

                                       21


<PAGE>


                        PAK MAIL CENTERS OF AMERICA, INC.
                                 AND SUBSIDIARY

                            Financial Statements and
                          Independent Auditors' Report
                           November 30, 1997 and 1996*




<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY





                   Index to Consolidated Financial Statements


                                                                         Page
                                                                         ----


Independent Auditors' Report.............................................F - 1

Financial Statements

        Consolidated Balance Sheets - November 30, 1997 and 1996.........F - 2

        Consolidated Statements of Income - For the
         Years Ended November 30, 1997 and 1996..........................F - 3

        Consolidated Statement of Stockholders' Equity -
         For the Years Ended November 30, 1997 and 1996..................F - 4

        Consolidated Statements of Cash Flows - For the
         Years Ended November 30, 1997 and 1996..........................F - 5

Notes to Consolidated Financial Statements...............................F - 6

Accompanying Schedule

       Independent Auditors' Report on Accompanying Schedule.............F - 17

       Schedule of Selling, General and Administrative Expenses..........F - 18







<PAGE>


                          INDEPENDENT AUDITORS' REPORT



To the Board of Directors and Stockholders
Pak Mail Centers of America, Inc. and Subsidiary
Aurora, Colorado


We have audited the accompanying consolidated balance sheets of Pak Mail Centers
of  America,  Inc.  and  Subsidiary  as of November  30, 1997 and 1996,  and the
related consolidated statements of income,  stockholders' equity, and cash flows
for the years  then  ended.  These  consolidated  financial  statements  are the
responsibility of the Companies' management. Our responsibility is to express an
opinion on these consolidated financial statements based on our audits.

We  conducted  our  audits  in  accordance  with  generally   accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable  assurance about whether the  consolidated  financial  statements are
free of material  misstatement.  An audit includes  examining,  on a test basis,
evidence  supporting the amounts and disclosures in the  consolidated  financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material respects,  the financial position of Pak Mail Centers of
America,  Inc. and  Subsidiary as of November 30, 1997 and 1996, and the results
of their  operations and their cash flows for the years then ended in conformity
with generally accepted accounting principles.




                                           /s/  Ehrhardt Keefe Steiner & Hottman
                                           -------------------------------------
                                           Ehrhardt Keefe Steiner & Hottman PC

January 15, 1998
Denver, Colorado

                                     F - 1

<PAGE>
<TABLE>
<CAPTION>
                   PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                              Consolidated Balance Sheets

                                                                    November 30,
                                                            --------------------------
                                                                1997           1996
                                        Assets              -----------    -----------

Current assets
<S>                                                         <C>            <C>        
    Cash and cash equivalents                               $    87,405    $    72,179
    Restricted cash (Note 7)                                     23,780         80,293
    Accounts receivable, net of allowance of
      $101,039 (1997) and $115,572 (1996)
                                                                262,791        264,879
    Inventories                                                  34,514         33,769
    Prepaid expenses and other current assets                    31,805         38,448
    Deferred income tax benefit - current                       136,100           --
                                                            -----------    -----------
              Total current assets                              576,395        489,568
                                                            -----------    -----------

Furniture and equipment, net of accumulated
  depreciation (Note 2)                                          61,892         35,692
                                                            -----------    -----------

Other assets
    Notes receivable, net (Note 3)                              722,478        618,771
    Investments in non-operating assets held for sale              --           20,000
    Deposits and other                                           90,130         52,185
    Deferred franchise costs, net of accumulated
      amortization of $36,360 (1997) and $13,367 (1996)
                                                                175,943        146,955
    Capitalized software costs                                  124,202           --
                                                            -----------    -----------
              Total other assets                              1,112,753        837,911
                                                            -----------    -----------

                                                            $ 1,751,040    $ 1,363,171
                                                            ===========    ===========

                         Liabilities and Stockholders' Equity

Current liabilities
    Current portion of long-term debt (Note 4)              $   100,000    $    15,276
    Trade accounts payable                                      284,355        249,723
    Accrued commissions                                          52,950         22,149
    Other accrued expenses                                       18,580         45,376
    Due to advertising fund (Note 6)                             23,780         60,343
                                                            -----------    -----------
              Total current liabilities                         479,665        392,867
                                                            -----------    -----------

Deferred revenue                                                533,518        460,367

Long-term debt (Note 4)                                            --          100,000

Commitments (Notes 10 and 11)

Stockholders' equity (Note 5)
    Series A redeemable preferred stock,
      $1,000 par value; 8%  cumulative; 1,500
      shares authorized; 1,216.668 shares
      issued  and outstanding                                      --        1,216,668
    Series B redeemable preferred stock,
      $1,000 par value; 8%  cumulative; 1,000
      shares authorized; 1,000 shares issued
      and outstanding                                              --        1,000,000
    Series C redeemable preferred stock,
      $1,000 par value; 6% cumulative;                            
      2,500 shares authorized 2,216.668 shares issued
      and outstanding (liquidation preference $2,216,668)     2,216,668           --
    Common stock, $.001 par value; 200,000,000
      shares authorized, 2,989,483 shares
      issued and outstanding                                      2,990          2,990
    Additional paid-in capital                                5,026,453      5,026,453
    Accumulated deficit                                      (6,508,254)    (6,836,174)
                                                            -----------    -----------
              Total stockholders' equity                        737,857        409,937
                                                            -----------    -----------

                                                            $ 1,751,040    $ 1,363,171
                                                            ===========    ===========

                   See notes to consolidated financial statements.

                                         F - 2

</TABLE>

<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY


                        Consolidated Statements of Income


                                                           For the Years Ended
                                                               November 30,
                                                         -----------------------
                                                            1997         1996
                                                         ----------   ----------
Revenue
    Royalties from franchisees                           $1,947,464   $1,767,023
    Individual franchise fees                             1,152,990      728,268
    Sales of equipment, supplies, and services              748,148      673,870
    Area franchise fees, net                                231,194      257,261
    Interest income                                          16,723       24,583
    Other                                                    67,811       21,588
                                                         ----------   ----------
                                                          4,164,330    3,472,593
                                                         ----------   ----------
Costs and expenses
    Selling, general and administrative                   1,765,735    1,604,325
    Cost of sales of equipment, supplies
      and services (Note 9)
                                                            675,685      605,195
    Royalties paid to area franchisees                      677,555      551,497
    Commissions on franchise sales                          614,449      414,773
    Advertising                                             178,783      181,323
    Loss on investment in assets held for resale               --         13,921
    Depreciation and amortization                            57,810       44,629
    Interest                                                  2,493        4,973
                                                         ----------   ----------
                                                          3,972,510    3,420,636
                                                         ----------   ----------

 Net income before income tax benefit                       191,820       51,957

 Income tax benefit (Note 8)                                136,100         --
                                                         ----------   ----------

 Net income                                              $  327,920   $   51,957
                                                         ==========   ==========

 Net income per common share                                    .11          .02
                                                         ==========   ==========

 Weighted average common shares outstanding               2,989,483    2,989,483
                                                         ==========   ==========








                See notes to consolidated financial statements.

                                      F - 3


<PAGE>
<TABLE>
<CAPTION>




                                      Consolidated Statement of Stockholders' Equity
                                      For the Years Ended November 30, 1997 and 1996


                                            Preferred Stock               Preferred Stock               Preferred Stock       
                                                Series A                      Series B                      Series C          
                                         Shares         Amount          Shares         Amount         Shares        Amount    
                                       -----------    -----------    -----------    -----------    -----------   -----------  

<S>                                    <C>            <C>            <C>            <C>            <C>           <C> 
Balance, November 30, 1995               1,216.668    $ 1,216,668          1,000    $ 1,000,000           --     $      --   

Net income                                    --             --             --             --             --            --   
                                       -----------    -----------    -----------    -----------    -----------   -----------

 Balance, November 30, 1996              1,216.668      1,216,668          1,000      1,000,000           --            --   

Exchange of Series A and B for
   Series C preferred stock (Note 5)    (1,216.668)    (1,216,668)        (1,000)    (1,000,000)     2,216.668     2,216,668

Net income                                    --             --             --             --             --            --   
                                       -----------    -----------    -----------    -----------    -----------   -----------

 Balance, November 30, 1997                   --      $      --             --      $      --        2,216.668   $ 2,216,668
                                       ===========    ===========    ===========    ===========    ===========   ===========



                                      Consolidated Statement of Stockholders' Equity  
                                      For the Years Ended November 30, 1997 and 1996  
                                                       (Continued)

                                                                    Additional                      Total      
                                              Common Stock           paid-in      Accumulated    Stockholders' 
                                          Shares        Amount       Capital        Deficit         Equity     
                                       -----------   -----------   -----------    -----------    -----------   
                                      
Balance, November 30, 1998               2,989.483   $     2,990   $ 5,026,453    $(6,888,131)   $   357,980

Net income                                    --            --            --           51,957         51,957
                                       -----------   -----------   -----------    -----------    -----------

 Balance, November 30, 1996              2,989.483         2,990     5,026,453     (6,836,174)       409,937

Exchange of Series A and B for
   Series C preferred stock (Note 5)          --            --            --             --             --

Net income                                    --            --            --          327,920        327,920
                                       -----------   -----------   -----------    -----------    -----------

 Balance, November 30, 1997              2,989.483   $     2,990   $ 5,026,453    $(6,508,254)   $   737,857
                                       ===========   ===========   ===========    ===========    ===========




                             See notes to consolidated financial statements.

                                                F - 4


</TABLE>

<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY


                      Consolidated Statements of Cash Flows


                                                          For the Years Ended
                                                              November 30,
                                                         -----------------------
                                                           1997          1996
                                                         ---------    ----------
Cash flows from operating activities
    Net income                                           $ 327,920    $  51,957
                                                         ---------    ---------
    Adjustments to reconcile net income to net cash
      used by operating activities                            
        Depreciation and amortization                       55,114       44,629
        Provision for loss on accounts receivable          (14,533)     (43,789)
        Provision for loss on notes receivable                  36       17,100
        Net loss on investment in non-operating
          assets held for sale                                --         13,921
        Discount on notes receivable                          --         (1,628)
        Deferred franchise costs                           (51,981)     (13,717)
        Franchise fee revenue financed through
          notes receivable                                 (95,816)     (24,500)
        Deferred income taxes                             (136,100)        --
        Changes in operating assets and liabilities -
            Accounts receivable                             16,621      114,287
            Inventories                                       (745)      12,669
            Prepaid expenses and other current assets        6,643        2,470
            Deposits and other                             (37,945)       1,931
            Trade accounts payable                          34,632     (111,267)
            Accrued expenses                                 4,005      (52,287)
            Due to advertising fund                        (36,563)      28,026
            Deferred revenue                              (102,849)    (188,984)
                                                         ---------    ---------
                                                          (359,481)    (201,139)
                                                         ---------    ---------
            Net cash used by operating activities          (31,561)    (149,182)
                                                         ---------    ---------

    Cash flows from investing activities
        Capital expenditures                               (58,321)     (18,759)
        Capitalized software costs                        (124,202)        --
        Proceeds from sale of assets held for sale          20,000         --
        Payments on notes receivable                       168,073      195,842
                                                         ---------    ---------
            Net cash provided by investing activities        5,550      177,083
                                                         ---------    ---------

    Cash flows from financing activities
        Payments on long-term debt                         (15,276)     (29,728)
        Proceeds from long-term debt                          --        100,000
        Decrease (increase) in restricted cash              56,513      (47,976)
                                                         ---------    ---------
            Net cash provided by financing activities       41,237       22,296
                                                         ---------    ---------

    Net increase in cash and cash equivalents               15,226       50,197

    Cash and cash equivalents, beginning of year            72,179       21,982
                                                         ---------    ---------

    Cash and cash equivalents, end of year               $  87,405    $  72,179
                                                         =========    =========


Supplemental disclosure of cash flow information -
     Cash paid during the year for interest was approximately  $2,500 (1997) and
     $5,000 (1996).

Supplemental schedule of non-cash investing and financing activities:
     At November 30, 1997 and 1996  $176,000  and  $198,866 of notes  receivable
     additions are included in deferred revenue.


                 See notes to consolidated financial statements.

                                      F - 5


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 1 - Organization and Summary of Significant Accounting Policies
- --------------------------------------------------------------------

Organization
- ------------

Pak Mail Centers of America,  Inc. was  incorporated  in Colorado in 1984 and is
engaged in the business of marketing and franchising Pak Mail Retail and Service
Centers which  specialize  in custom  packaging of items to be mailed or shipped
throughout the United States and Mexico.

The consolidated  financial  statements include the accounts of Pak Mail Centers
of America,  Inc. and its wholly owned subsidiary,  Pak Mail Crating and Freight
Service,  Inc.,  collectively  referred  to  as  the  Company.  All  significant
intercompany transactions and balances have been eliminated in consolidation.

The following table summarizes the number of Pak Mail Retail and Service Centers
in operation during the last two fiscal years:
                                                         November 30,
                                                      ----------------
                                                      1997        1996
                                                      ----        ----
Franchises:
    Franchise centers in operation                     299         272
    Rights to franchise centers sold
      and not in operation                               5          16
                                                       ---         ---

                                                       304         288
                                                       ===         ===


Cash and Cash Equivalents
- -------------------------

The Company  considers cash on hand and investments with original  maturities of
three months or less to be cash equivalents.

Fair Value of Financial Instruments
- -----------------------------------

The  carrying  amounts  of  financial   instruments   including  cash,  accounts
receivable,  accounts payable and accrued expenses approximate fair values as of
November  30,  1997,  as a result  of the  relatively  short  maturity  of these
instruments.

The fair value of the notes  receivable  approximate  the carrying value because
both the stated rate and discount  rate on the notes  approximate  the estimated
current market rate.

Based on rates  currently  available to the Company for debt which is similar to
the  terms  on the  remaining  maturities,  the  fair  value  of  existing  debt
approximates its carrying value.

                                      F - 6


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 1 - Organization and Summary of Significant Accounting Policies (continued)
- --------------------------------------------------------------------------------

Inventories
- -----------

Inventories consist of equipment and supplies held for resale to franchisees for
use at their store locations or held at corporate owned stores for resale to the
public  and are  stated  at the  lower  of  cost  (determined  on the  first-in,
first-out method) or market.

Property and Equipment
- ----------------------

Property and equipment are stated at cost.  Depreciation  is computed  using the
straight-line method over an estimated useful life of three years.

Investments in Assets Held for Sale
- -----------------------------------

Investments in assets held for sale are stores which have been  repurchased from
franchisees or built-out by the Company and are stated at cost which  management
believes approximates, or is lower than, market.

Franchise Fee Revenue Recognition
- ---------------------------------

The  Company  has  awarded  franchise  rights  under  the  following   franchise
agreements:

*    Individual  franchise  agreement - Right to operate one store at a location
     to be  determined.  Franchise  fees  are  payable  in  cash or  notes  upon
     execution of agreement.

*    Area  franchise  agreement  - Right to develop  stores  within a  specified
     geographic   area.  The  area  franchise  fee  (based  upon  the  estimated
     development  potential  of the  area) is  payable  in cash and  notes  upon
     execution  of  the  franchise   agreement.   Upon  awarding  of  individual
     franchises within the franchise area, the Company typically receives 60% of
     the individual  franchise fee and the area developer receives 40%. The area
     developer receives 50% to 60% of the royalties from individual  franchisees
     within the area.

*    Area  director  marketing  agreement - Right to market and sell  franchises
     within a specified  geographic region. The marketing fee is payable in cash
     and notes upon execution of the director marketing agreement.  Upon selling
     of individual  franchises within the area, the Company  typically  receives
     60% of the individual franchise fee and the area director receives 40%. The
     area director  receives 50% of the royalties  from  individual  franchisees
     within the area.

                                      F - 7


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 1 - Organization and Summary of Significant Accounting Policies (continued)
- --------------------------------------------------------------------------------

Franchise Fee Revenue Recognition (continued)
- ---------------------------------------------

Individual  franchise  fees outside a developer  area are  recognized as revenue
when all  material  services  and  conditions  relating  to the sale  have  been
substantially   performed  by  the  Company  and  the  franchise  has  commenced
operations.

Domestic  area  franchise  fees are  deferred  and  recognized  as  revenue on a
straight-line  basis as the stores within the area are opened or upon completion
of the  initial  training  program  depending  on the  terms  of the  agreement.
Individual  franchise  fees within a domestic  developer  area are recognized as
revenue when all material services and conditions relating to the sale have been
substantially performed by the Company, principally site selection and training.

Area director  marketing  fees are  recognized as income upon  completion of the
initial  training by the area director and  collection of the marketing fee. The
Company has the option to terminate the agreement  before  training is completed
at which time the marketing fee is refundable.

Foreign  area  franchise  fees are  deferred  and  recognized  as  revenue  upon
completion  of the  material  service  to the area  developer,  which is initial
training to the area developer,  and upon collection of notes  receivable  being
reasonably  assured.  The Company does not  participate in any franchise fees or
royalties for franchises sold within the foreign area, however,  the Company has
agreed to train all new franchisees for a flat fee.

Royalties From Franchisees
- --------------------------

Royalties  from  franchisees  are based upon a percentage  of each  franchisee's
sales and are recognized  when earned based upon reported sales activity by each
franchisee.

Software Revenue Recognition
- ----------------------------

The Company's  products are  generally  licensed to  franchisees  for a one-time
initial fee and  subsequent  annual  license and  maintenance  fees. The initial
license  fee is  recognized  as revenue  upon  execution  of a signed  contract,
delivery of licensed  software and when the Company believes that the collection
of the receivable is probable.

Net Income Per Common Share
- ---------------------------

Income per common  share is  determined  by dividing  net income  applicable  to
common stock by the weighted average number of common shares  outstanding during
the year.  Common stock  equivalents have been excluded as their effect would be
immaterial.

                                      F - 8


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 1 - Organization and Summary of Significant Accounting Policies (continued)
- --------------------------------------------------------------------------------

Income Taxes
- ------------

The Company  recognizes  deferred  tax  liabilities  and assets for the expected
future tax  consequences  of events  that have been  included  in the  financial
statements  or tax returns.  Under this method,  deferred  tax  liabilities  and
assets are determined based on the difference  between the financial  statements
and tax basis of assets and  liabilities  using the  enacted tax rates in effect
for the year in which the differences  are expected to reverse.  The measurement
of  deferred  tax  assets is  reduced,  if  necessary,  by the amount of any tax
benefits that, based on available evidence, are not expected to be realized.

Deferred Franchise Costs
- ------------------------

Costs related to the development of the franchise operations are capitalized and
amortized  over the  expected  period of benefit of five years.  These costs are
primarily comprised of costs incurred to develop the franchise documents.

Incremental direct development costs, such as commissions, are deferred, but not
in excess of the deferred  revenue and are expensed  when the related  franchise
fee revenue is recognized.

Capitalized Software Costs
- --------------------------

Capitalized  software costs consist of costs of internally  developed  software.
Capitalization   of  internally   developed   software  costs  begins  upon  the
establishment of the technological  feasibility of a product. The recoverability
of capitalized software costs requires  considerable judgment by management with
respect  to  certain   external   factors,   including,   but  not  limited  to,
technological feasibility, anticipated future gross revenues, estimated economic
life  and  changes  in  software  and  hardware  technologies.  Amortization  of
internally  developed software costs is provided on a product-  by-product basis
using the greater of the amount  computed by the  straight-line  method over the
remaining  economic  life  of the  product.  Generally,  an  original  estimated
economic life of three years is assigned to capitalized software costs.

Concentration of Credit Risk
- ----------------------------

Financial instruments which potentially subject the Company to concentrations of
credit  risk  consist  of cash and cash  equivalents,  and  accounts  and  notes
receivable  from  franchisees,  area  developers  and marketing  directors.  The
Company places its temporary cash  investments in high credit quality  financial
institutions. To reduce credit risk, the Company reserves the right to terminate
franchise agreements for non-payment of amounts owed. Additionally,  at November
30, 1997,  approximately  $370,000 of notes  receivable are offset by comparable
amounts in deferred revenue.

                                      F - 9


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 1 - Organization and Summary of Significant Accounting Policies (continued)
- --------------------------------------------------------------------------------

Concentration of Credit Risk (continued)
- ----------------------------------------

At November 30, 1997, the Company had approximately  $35,000 of cash deposits in
excess of federally insured limits.

Use of Estimates
- ----------------

The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect  the  reported  amounts  of assets  and  liabilities  and  disclosure  of
contingent  assets and  liabilities at the date of the financial  statements and
the  reported  amounts of revenues  and expenses  during the  reporting  period.
Actual results could differ from those estimates.

The  Company  has  recorded  an  allowance  for  doubtful  collection  on  notes
receivable  of  approximately  $53,000 (Note 3). This  allowance is  continually
reviewed based upon changes in the nature of the notes  receivable  outstanding.
Accordingly,  the  allowance  is  subject to changes  due to  circumstances  not
presently known.

Accounting Standards Not Yet Adopted
- ------------------------------------

In December 1997, the FASB issued  statement No. 128,  "Earnings Per Share" (FAS
128). FAS 128  establishes  standards for computing and presenting  earnings per
share. FAS 128 is effective for transactions entered into in fiscal years ending
after December 15, 1997. The Company currently computes earnings per share under
the provisions for Accounting  Principles  Board Opinion No. 15, as permitted by
FAS 128.

In December 1997, the FASB issued  Statement No. 130,  "Reporting  Comprehensive
Income" (FAS 130).  FAS 130  incorporates  the  all-inclusive  concept of income
recognition.  It requires  that all items that are required to be  recognized as
comprehensive  income  (adjustments  to  equity)  be  reported  in  a  financial
statement  that is  displayed  with  the  same  prominence  as  other  financial
statements.  FAS 130 is effective for fiscal years  beginning after December 15,
1997, consequently, the Company has not yet adopted FAS 130.

                                     F - 10


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 2 - Furniture and Equipment
- --------------------------------

Furniture and equipment consists of the following:
                                                            November 30,
                                                    ----------------------------
                                                       1997              1996
                                                    ---------         ----------
Office equipment                                    $ 305,167         $ 247,937
Furniture and fixtures                                143,563           142,472
                                                    ---------         ---------
                                                      448,730           390,409
Less accumulated depreciation                        (386,838)         (354,717)
                                                    ---------         ---------

                                                    $  61,892         $  35,692
                                                    =========         =========



Note 3 - Notes Receivable
- -------------------------

Notes  receivable  consist of franchise fees and area developer fees financed by
the Company. The notes are collateralized by the underlying franchise agreements
and by essentially all of the franchisees' assets incidental to the operation of
the franchise center and the majority of the notes are personally  guaranteed by
the owners of each franchise.

Notes receivable consist of the following:
                                                              November 30,
                                                         ----------------------
                                                           1997         1996
                                                         ---------    ---------
Non-interest-bearing notes; interest imputed
   at 8%, net of unamortized discounts
   of $6,513 (1997 and 1996)
                                                         $ 479,073    $ 367,118

Interest-bearing notes; interest rates from 6% to 8%       296,538      304,750
                                                         ---------    ---------
                                                           775,611      671,868
       Less allowance for doubtful collections             (53,133)     (53,097)
                                                         ---------    ---------

                                                         $ 722,478    $ 618,771
                                                         =========    =========


It is the  Company's  policy not to impute  interest  on these  notes  until the
earnings  process  is  complete.  Included  in these  notes  are  financed  area
developer  fees, the maturities of which are based upon the expected  opening of
franchises within the area.

                                     F - 11


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 3 - Notes Receivable (continued)
- -------------------------------------

Future minimum  principal  payments to be received  pursuant to the notes are as
follows:

           Year Ending November 30,
           ------------------------

                    1998                               $  463,107
                    1999                                  209,688
                    2000                                   67,139
                    2001                                   33,027
                    2002                                    2,525
                   Thereafter                               6,638
                                                       ----------
                                                          782,124
                       Less unamortized discount          (6,513)
                                                       ---------- 

                                                       $  775,611
                                                       ==========


At the time the notes receivable are executed, the Company reserves an allowance
for doubtful collections. The provision for uncollectible amounts is continually
reviewed and adjusted to maintain the allowance at a level  considered  adequate
to  cover  future  losses.  The  allowance  is  management's  best  estimate  of
uncollectible  amounts and is determined based on historical  performance of the
notes which is tracked by the Company on an ongoing basis. The losses ultimately
incurred could differ  materially in the near term from the amounts estimated in
determining the allowance.


Note 4 - Long-Term Debt
- -----------------------
                                                              November 30,
                                                       ------------------------
                                                          1997           1996
                                                       ---------      ---------
Unsecured note payable - paid in full
  during fiscal year 1997                              $    --        $  15,276

Note  payable -  affiliate,  interest at
  2% over prime  (8.25% at  November 30,
  1997). This note was paid in full
  subsequent to year end 

                                                         100,000        100,000
                                                       ---------      ---------
                                                         100,000        115,276
       Less current portion                             (100,000)       (15,276)
                                                       ---------      ---------

                                                       $    --        $ 100,000
                                                       =========      =========



                                     F - 12


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 5 - Stockholders' Equity
- -----------------------------

Dividends on the Series A and Series B Preferred  Stock accrue at 8%  commencing
on the date of issuance and are payable annually,  subject to certain cumulative
net income requirements which were not achieved by the Company.

Effective  November  30,  1997,  all holders of Series A and B  Preferred  Stock
exchanged their Series A and B Preferred Stock for 2,216.660  shares of Series C
Preferred Stock. Dividends on the Series C Preferred Stock will accrue at 6% per
year  commencing  December 1, 1997.  Dividends are payable  annually  commencing
March 31,  1999 and each March 31  thereafter  for the  previous  year end.  The
preferred stock does not vote although holders of 51% must approve certain items
such as any change in control,  sale of the Company or a sale of the majority of
the  Company's  assets.  The Series C  Preferred  Stock may be  redeemed  at the
Company's option any time at $1,000 per share plus accrued dividends.

As an  incentive  to exchange for the Series C preferred  stock,  the  preferred
shareholders were granted a total of 884,264 common stock warrants. There was no
fair value attributed to the warrants as no material imputed value was estimated
in the Company pricing model.

The fair values of the warrants  granted are  estimated on the date of the grant
using the Black-Scholes option pricing model with the following weighted average
assumptions used for grants:  dividend yield of 0; expected  volatility of 133%;
discount rate of 5.25% and expected lives of 10 years.


Note 6 - Advertising Fund
- -------------------------

The Company has established an advertising  trust to administer  funds collected
from  franchisees for  advertising.  The  advertising  trust is a separate legal
entity,  and  therefore,  the Company is not  contingently  liable for any trust
liabilities  incurred;  nor is the trust activity  reflected in the accompanying
consolidated financial statements.


Note 7 - Restricted Cash
- ------------------------

At November 30, 1997 and 1996, the amounts due the advertising  trust of $23,780
and $60,343,  respectively,  are included in restricted  cash.  In addition,  at
November  30,  1996,  $19,950 of  franchisee  fees were held in  escrow,  in the
Company's name, to be released upon the related franchise opening.

                                     F - 13


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 8 - Income Taxes
- ---------------------

During 1997, the Company  utilized  approximately  $80,000 in net operating loss
carryforwards to offset current taxable income.  This resulted in tax savings of
approximately  $28,000.  In addition the Company reduced its operating valuation
allowance  on its  remaining  net  operating  loss  carryforward  resulting in a
deferred  tax asset of $136,100.  This  estimate is based on the  Company's  two
consecutive years of taxable income.

The components of long-term deferred tax assets are as follows:
                                                            November 30,
                                                   ----------------------------
                                                       1997             1996
                                                   -----------      -----------
Deferred tax assets
       Net operating loss carryforward             $ 2,058,718      $ 2,086,000
       Reserves and other deferrals                     54,633           78,000
       Depreciation and amortization                   (26,497)          15,000
                                                   -----------      -----------
              Total deferred tax assets              2,086,854        2,179,000
       Valuation allowance                          (1,950,754)      (2,179,000)
                                                   -----------      -----------

                                                   $   136,100      $      --
                                                   ===========      ===========


At November 30, 1997, the Company has net operating loss  carryforwards  for tax
purposes of  approximately  $6,055,055.  If not used, these  carryforwards  will
expire in varying amounts during the years 1999 to 2009.


Note 9 - Related Party Transactions
- -----------------------------------

The Company purchases certain equipment for resale through an exclusive supplier
agreement with a stockholder and former director of the Company.  Purchases were
$82,128 and $64,300, in 1997 and 1996, respectively.


Note 10 - Employee Benefit Plan
- -------------------------------

Effective  December 1, 1991, the Company  established the Pak Mail 401(k) Profit
Sharing  Plan (the Plan).  All  employees of the Company who are 21 years of age
and have completed one year of eligibility  service, as defined, may participate
in the Plan.  Participants may make tax deferred  contributions in any amount up
to the  maximum  allowable  under  current  federal tax laws.  The Company  will
contribute an amount equal to 50% of each participant's contribution, limited to
3% of the  participant's  compensation as defined in the Plan. Costs incurred by
the Company in connection with the Plan were approximately $6,794 and $9,200 for
the years ended November 30, 1997 and 1996, respectively.


                                     F - 14


<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY

                   Notes to Consolidated Financial Statements




Note 11 - Commitments
- ---------------------

Operating Lease Commitments
- ---------------------------

The  Company  leases  office  space and  office  equipment  under  noncancelable
operating  leases.   Aggregate  future  minimum  rental  commitments  for  these
operating leases as of November 30, 1997 are as follows:

         Year Ending November 30,
         ------------------------

                   1998                  $ 170,994
                   1999                    173,976
                   2000                     95,832
                   2001                      9,450
                                         ---------

                                         $ 450,252
                                         =========


Rental  expense  for  1997 and 1996 was  approximately  $210,000  and  $208,000,
respectively.



                                     F - 15


<PAGE>





                              ACCOMPANYING SCHEDULE




                                     F - 16

<PAGE>






              INDEPENDENT AUDITORS' REPORT ON ACCOMPANYING SCHEDULE





To the Board of Directors
Pak Mail Centers of America, Inc. and Subsidiary
Aurora, Colorado


Our audits  were  conducted  for the  purpose of forming an opinion on the basic
financial  statements taken as a whole.  The accompanying  schedule is presented
for  purposes of  additional  analysis  and is not a required  part of the basic
financial  statements.  Such  information  has been  subjected  to the  auditing
procedures  applied in the audits of the basic financial  statements and, in our
opinion,  is fairly  stated in all  material  respects  in relation to the basic
financial statements taken as a whole.





                                             Ehrhardt Keefe Steiner & Hottman PC


January 15, 1998
Denver, Colorado







                                     F - 17
<PAGE>


                PAK MAIL CENTERS OF AMERICA, INC. AND SUBSIDIARY



            Schedule of Selling, General and Administrative Expenses


                                                         For the Year Ended
                                                             November 30,
                                                     ---------------------------
                                                        1997             1996
                                                     ----------       ----------
General and Administrative Expenses
    Salaries and bonuses                             $  813,814       $  736,896
    Repairs and maintenance                               7,020            8,116
    Rent                                                209,861          207,938
    Operating insurance                                   6,114            7,350
    Payroll taxes                                        58,169           57,453
    Employee benefits                                    34,883           42,389
    Supplies                                             15,675           10,709
    Training                                             38,202           19,663
    Trade shows                                          12,285           13,768
    Telephone                                            56,569           45,619
    Freight                                               7,904            9,118
    Health insurance                                     59,812           58,901
    Other taxes                                          10,874            5,977
    Contract labor                                        5,531           13,475
    Professional services                               108,243          119,642
    Travel and entertainment                            164,185           76,218
    Bad debts, net of recoveries                         25,158           46,172
    Dues and fees                                        18,406           26,735
    Printing                                             26,051           30,418
    Subscriptions                                         3,890            5,201
    Postage                                              19,714           19,452
    Miscellaneous expense and other                      62,218           41,898
    Donations                                             1,157            1,217
                                                     ----------       ----------

                                                     $1,765,735       $1,604,325
                                                     ==========       ==========



                                     F - 18


<PAGE>


                                  EXHIBIT INDEX

(3)(a)    Articles of Incorporation  incorporated by reference to Exhibit (3)(a)
          of the  Company's  Annual  Report on Form  10-KSB for the fiscal  year
          ended November 30, 1995.

(3)(b)    Articles of Amendment to the Articles of Incorporation  filed with the
          Colorado Secretary of State on January 26, 1998.

(3)(c)    Bylaws  incorporated  by reference  to Exhibit  3(b) of the  Company's
          Annual Report on Form 10-K dated March 13, 1992.

(4)(a)    Letter of Exchange of Series A Preferred  Stock for Series C Preferred
          Stock.

(4)(b)    Letter of Exchange of Series B Preferred  Stock for Series C Preferred
          Stock.

(4)(c)    Warrant to Purchase  Shares of Common Stock granted in connection with
          exchange of Series A Preferred Stock for Series C Preferred Stock.

(4)(d)    Warrant to Purchase  Shares of Common Stock granted in connection with
          exchange of Series B Preferred Stock for Series C Preferred Stock.

(10)(a)   Stock Purchase  Agreement dated as of July 15, 1990 by and between the
          Company and John E. Kelly incorporated by reference to Exhibit (10)(1)
          of the  Company's  Annual  Report on Form  10-KSB for the fiscal  year
          ended November 30, 1996.

(10)(b)   Individual Franchise Agreement.

(10)(c)   Agreement by and between  Security  Manufacturing  Corporation and the
          Company  dated July 10,  1995  incorporated  by  reference  to Exhibit
          (10)(3) of the  Company's  Annual Report on Form 10-KSB for the fiscal
          year ended November 30, 1996.

(10)(d)   Pak Mail Centers of America, Inc. Management Incentive Plan for Fiscal
          Year 1997.

(21)      Subsidiaries of the Registrant.

(27)      Financial Data Schedule




                                       








                              ARTICLES OF AMENDMENT
                                     TO THE
                            ARTICLES OF INCORPORATION
                                       OF
                        PAK MAIL CENTERS OF AMERICA, INC.


     Pursuant to the provisions of the Colorado  Business  Corporation  Act, the
undersigned  corporation  adopts the  following  Articles  of  Amendment  to its
Articles of Incorporation:

     FIRST: The name of the corporation is Pak Mail Centers of America, Inc.

     SECOND: The following amendments to the Articles of Incorporation were duly
adopted by the board of  directors  on December 18,  1997,  in  accordance  with
Section 7-106- 102 of the Colorado Business Corporation Act.

     Article IV of the Articles of Incorporation is hereby amended by adding the
following:

          4.10  Series C  Preferred  Stock.  2,500  shares of the  Corporation's
     preferred  stock  shall  consist of Series C Preferred  Stock  (hereinafter
     referred  to as "Series C Preferred  Stock").  Such number of shares may be
     decreased, at any time and from time to time, by resolution of the Board of
     Directors;  provided that no decrease  shall reduce the number of shares of
     Series C  Preferred  Stock to a number  less than that of the  shares  then
     outstanding.  The Series C Preferred  Stock shall rank senior to the Common
     Stock and  subordinate to the Series A and Series B Preferred  Stock of the
     Corporation   with  respect  to  the  payment  of  dividends   and  to  the
     distribution  of assets upon  liquidation,  dissolution  or winding up. The
     rights, preferences,  privileges and restrictions imposed upon the Series C
     Preferred Stock are as follows:

          (a) Dividends.  (i) For the purposes of this Paragraph (a), each March
     31 (other  than March 31,  1998) on which any Series C  Preferred  Stock is
     outstanding  shall be deemed to be a  "Dividend  Due Date." The  holders of
     Series C Preferred  Stock  shall be  entitled  to receive,  if, when and as
     declared by the Board of Directors out of funds legally available therefor,
     cumulative  dividends  at the  rate  of  $60.00  per  twelve  month  period
     commencing  December 1, 1997, on each share of Series C Preferred Stock and
     no more, calculated on the basis of a year of 360 days consisting of twelve
     30-day  months.  Dividends  shall be payable  annually on each Dividend Due
     Date,  commencing  March 31, 1999. If less than a twelve month period shall
     have  elapsed  from  December 1 of any year to the date on which a share of
     Series C Preferred  Stock is no longer  outstanding,  the dividend  payable
     with  respect  to such  share of Series C  Preferred  Stock on the date the
     share of Series C Preferred Stock is no longer  outstanding shall be $60.00
     multiplied by a fraction, the numerator of which is the number of days from
     


<PAGE>


     the preceding December 1, to the date the share of Series C Preferred Stock
     is no longer  outstanding  and the  denominator of which is 360. The record
     date for the payment of dividends on the Series C Preferred  Stock shall in
     no event be more than sixty (60) days prior to a Dividend Due Date.

          On each  Dividend Due Date all  dividends  which shall have accrued on
     each share of Series C Preferred  Stock  outstanding  on such  Dividend Due
     Date shall  accumulate  and be deemed to become "due".  Any dividend  which
     shall not be paid on the Dividend Due Date shall be deemed to be "past due"
     until such dividend  shall be paid or until the share of Series C Preferred
     Stock with  respect to which  such  dividend  became due shall no longer be
     outstanding,  whichever is the earlier to occur. No interest,  sum of money
     in lieu of interest,  or other  property or securities  shall be payable in
     respect of any dividend  payment or payments which are past due.  Dividends
     paid on shares of Series C Preferred Stock in an amount less than the total
     amount of such dividends at the time accumulated and payable on such shares
     shall be allocated pro rata on a share-by-share basis among all such shares
     at the time outstanding.

          All  dividends  with respect to the Series C Preferred  Stock that are
     due or past due shall be payable by the  Corporation in connection with the
     redemption or repurchase of shares of such Series C Preferred Stock or upon
     the liquidation, dissolution or winding up of the Corporation.

          If a dividend  upon any  shares of Series C  Preferred  Stock,  or any
     other  outstanding  preferred stock of the Corporation  ranking on a parity
     with the Series C  Preferred  Stock as to  dividends,  is in  arrears,  all
     dividends or other  distributions  declared  upon each series of such stock
     (other than  dividends paid in stock of the  Corporation  ranking junior to
     the  Series  C  Preferred  Stock  as to  dividends  and  upon  liquidation,
     dissolution  or winding  up) may only be  declared  pro rata so that in all
     cases the amount of dividends or other distributions  declared per share on
     each such  series  bears to each other the same ratio that the  accumulated
     and unpaid  dividends  per share on the shares of each such  series bear to
     each other.  Except as set forth  above,  if a dividend  upon any shares of
     Series C Preferred Stock, or any other outstanding stock of the Corporation
     ranking on a parity with the Series C Preferred  Stock as to dividends,  is
     in arrears: (A) no dividends, in cash, stock or other property, may be paid
     or declared and set aside for payment or any other  distribution  made upon
     any stock of the Corporation ranking junior to the Series C Preferred Stock
     as to  dividends  (other than  dividends or  distributions  in stock of the
     Corporation  ranking junior to the Series C Preferred Stock as to dividends
     and upon  liquidation,  dissolution  or  winding  up);  (B) no stock of the
     Corporation  ranking on a parity  with the Series C  Preferred  Stock as to
     dividends  may be (1)  redeemed  pursuant to a sinking  fund or  otherwise,
     

                                        2

<PAGE>


     except a) by means of a redemption pursuant to which all outstanding shares
     of the Series C Preferred Stock and all stock of the Corporation ranking on
     a parity with the Series C Preferred  Stock as to dividends are redeemed or
     pursuant  to which a pro rata  redemption  is made from all  holders of the
     Series C  Preferred  Stock and all stock of the  Corporation  ranking  on a
     parity  with the  Series C  Preferred  Stock as to  dividends,  the  amount
     allocable to each series of such stock being determined on the basis of the
     aggregate  liquidation  preference of the outstanding shares of each series
     and the shares of each series being  redeemed only on a pro rata basis,  or
     b) by  conversion  of such parity  stock  into,  or exchange of such parity
     stock  for,  stock  of the  Corporation  ranking  junior  to the  Series  C
     Preferred  Stock as to  dividends  and  upon  liquidation,  dissolution  or
     winding up, or (2) purchased or otherwise acquired for any consideration by
     the Corporation  except a) pursuant to an acquisition  made pursuant to the
     terms of one or more offers to purchase  all of the  outstanding  shares of
     the Series C Preferred Stock and all stock of the Corporation  ranking on a
     parity  with the Series C Preferred  Stock as to  dividends  (which  offers
     shall describe such proposed  acquisition of all such parity stock),  which
     offers shall each have been  accepted by the holders of at least 50% of the
     shares of each series or class of stock receiving such offer outstanding at
     the commencement of the first such purchase offers,  or b) by conversion of
     such parity stock into, or exchange of such parity stock for,  stock of the
     Corporation  ranking junior to the Series C Preferred Stock as to dividends
     and upon  liquidation,  dissolution or winding up; and (C) no stock ranking
     junior to the Series C Preferred  Stock as to  dividends  may be  redeemed,
     purchased,  or otherwise acquired for consideration  (including pursuant to
     sinking fund requirements)  except by conversion into or exchange for stock
     of the  Corporation  ranking  junior to the Series C Preferred  Stock as to
     dividends and upon liquidation, dissolution or winding up.

          (ii)  The   Corporation   shall  not  permit  any  subsidiary  of  the
     Corporation to purchase or otherwise  acquire for  consideration any shares
     of  stock  of  the  Corporation   unless  the  Corporation   could,   under
     subparagraph (i) of this Paragraph (a),  purchase or otherwise acquire such
     shares at such time and in such manner.

          (b) Voting  Rights.  Except as provided  in this  Paragraph  (b),  the
     Series C Preferred  Stock shall not have any right to vote for the election
     of  directors or for any other  purpose.  So long as the Series C Preferred
     Stock is outstanding,  the Corporation  shall not,  without the affirmative
     vote or consent of the  holders of at least a majority  of all  outstanding
     shares of Series C Preferred  Stock voting  separately as a series,  amend,
     alter or repeal any  provision  of the  Articles  of  Incorporation  or the
     Bylaws of the Corporation so as to adversely affect the powers, preferences
     or special rights of the Series C Preferred Stock.  Without the affirmative
    

                                        3

<PAGE>


     vote or consent of the  holders of at least a majority  of all  outstanding
     shares of Series C Preferred Stock, the Corporation shall not authorize, or
     increase  the  authorized  amount of, any class or series of stock,  or any
     equity  security  convertible  into stock of such class or series,  ranking
     senior  to the  Series C  Preferred  Stock in  respect  of the  payment  of
     dividends  or upon  liquidation,  dissolution  or winding  up. The Series C
     Preferred Stock shall also be entitled to vote as a series (the affirmative
     vote or consent of the  holders of at least a majority  of the  outstanding
     shares of Series C Preferred Stock being required) on any  reclassification
     of the Series C Preferred  Stock and to vote on any matter with  respect to
     which a class or  series  vote by the  Series C  Preferred  Stock  (whether
     together with another class or series of the stock of the Corporation or by
     itself) shall be expressly required by Colorado law and on any other matter
     with respect to which the Corpor-  ation's Board of Directors  shall direct
     (whether  together  with  another  class  or  series  of the  stock  of the
     Corporation or by itself) that the Series C Preferred  Stock is to be voted
     as a separate  class or series.  A class or series  vote on the part of the
     Series C Preferred Stock shall,  without  limitation,  specifically  not be
     required (except as otherwise  required by law or resolution of the Corpor-
     ation's  Board of Directors) in  connection  with:  (A) the  authorization,
     issuance or increase  in the  authorized  amount of any shares of any other
     class or series of stock which ranks  junior to, or on a parity  with,  the
     Series  C  Preferred  Stock  as to  dividends  and  upon  the  liquidation,
     dissolution  or  winding  up of the  Corporation;  (B)  the  authorization,
     issuance or increase in the amount of any bonds,  mortgages,  debentures or
     other obligations of the Corporation;  or (C) any  reclassification  of any
     stock ranking junior to, or on a parity with, the Series C Preferred  Stock
     as to dividends and upon liquidation, dissolution or winding up.

          The  affirmative  vote or consent of the  holders of a majority of the
     outstanding  shares  of Series C  Preferred  Stock,  voting  or  consenting
     separately  as a series,  shall be  required  to approve  (i) any merger or
     consolidation  of the  corporation  with or into any other  corporation  or
     entity,  (ii) any sale, lease,  exchange or other transfer of a majority of
     the assets of the  Corporation  and (iii) any  issuance of shares of Common
     Stock of the Corporation  that would cause the ownership of the outstanding
     shares of Common Stock by the holders of shares of Series C Preferred Stock
     to be less than 51% of the outstanding Common Stock of the Corporation.

          With respect to the matters set forth in this Paragraph (b), shares of
     the Series C Preferred Stock entitled to vote pursuant to the terms of such
     Paragraph (b) shall be entitled to one vote per share.

          (c)  Redemption.  The Series C Preferred  Stock may be redeemed at the
     option of the  Corporation,  as a whole at any time or in part from time to
     time, at a price per share equal to $1,000 plus all  dividends  (whether or
     not  declared  or due)  accrued and unpaid to the date of  redemption  (the
     "Redemption Price").

       
          No sinking fund shall be established for the Series C Preferred Stock.



                                       4

<PAGE>


          Notice of any  proposed  redemption  of  shares of Series C  Preferred
     Stock shall be mailed by means of first class mail, postage paid, addressed
     to the  holders of record of the shares of Series C  Preferred  Stock to be
     redeemed,  at their respective addresses then appearing on the books of the
     Corporation,  at least  thirty (30) but not more than sixty (60) days prior
     to  the  date  fixed  for  such  redemption  (herein  referred  to  as  the
     "Redemption Date"). Each such notice shall specify (i) the Redemption Date,
     (ii) the Redemption  Price,  (iii) the place for payment and for delivering
     the stock certificate(s) and transfer instrument(s) in order to collect the
     Redemption  Price and (iv) the  shares of  Series C  Preferred  Stock to be
     redeemed.  Any notice mailed in such manner shall be conclusively deemed to
     have been duly given  whether or not such  notice is in fact  received.  If
     less than all the outstanding  shares of Series C Preferred Stock are to be
     redeemed, the Corporation will select those to be redeemed pro rata, by lot
     or by a  substantially  equivalent  method.  In  order  to  facilitate  the
     redemption of the Series C Preferred  Stock, the Board of Directors may fix
     a record date for  determination  of holders of Series C Preferred Stock to
     be  redeemed,  which  shall not be more than  sixty  (60) days prior to the
     Redemption Date with respect thereto.

          The holder of any shares of Series C Preferred Stock redeemed upon any
     exercise  of the  Corporation's  redemption  right shall not be entitled to
     receive  payment of the Redemption  Price for such shares until such holder
     shall cause to be delivered to the place specified in the notice given with
     respect to such redemption (i) the certificates representing such shares of
     Series C Preferred  Stock and (ii) transfer  instrument(s)  satisfactory to
     the  Corporation  and  sufficient  to  transfer  such  shares  of  Series C
     Preferred  Stock  to the  Corporation  free  of any  adverse  interest.  No
     interest  shall  accrue  on the  Redemption  Price of any share of Series C
     Preferred Stock after its Redemption Date.

          At the  close of  business  on the  Redemption  Date for any  share of
     Series C Preferred  Stock,  such share shall (provided the Redemption Price
     (including any accrued and unpaid dividends to the Redemption Date) of such
     share  has been  paid or  properly  provided  for) be deemed to cease to be
     outstanding and all rights of any person other than the Corporation in such
     share  shall  be  extinguished  on  the  Redemption  Date  for  such  share
     (including  all rights to receive  future  dividends  with  respect to such
     share) except for the right to receive the Redemption  Price (including any
     accrued and unpaid dividends to the Redemption Date), without interest, for
     such share in accordance with the provisions of this Paragraph (c), subject
     to applicable escheat laws.

          Subject to Paragraph (a) hereof,  the Corporation shall have the right
     at any time to  acquire  any  shares of Series C  Preferred  Stock from the
     owner of such  shares  on such  terms as may be  agreeable  to such  owner.
     Shares of Series C Preferred Stock may be acquired by the Corporation  from
     any holder of Series C Preferred  Stock pursuant to this paragraph  without
     offering any other holder of Series C Preferred Stock an equal  opportunity



                                       5
<PAGE>


     to sell such holder's Series C Preferred Stock to the  Corporation,  and no
     purchase by the  Corporation  from any holder of Series C  Preferred  Stock
     pursuant to this paragraph  shall be deemed to create any right on the part
     of any  other  holder  of Series C  Preferred  Stock to sell any  shares of
     Series C Preferred Stock (or any other stock) to the Corporation.

          Notwithstanding  the foregoing  provisions of this  Paragraph (c), and
     subject to the  provisions of Paragraph (a) hereof,  if a dividend upon any
     shares of Series C Preferred Stock is past due, (A) no shares of the Series
     C  Preferred  Stock may be  redeemed,  except (1) by means of a  redemption
     pursuant to which all  outstanding  shares of the Series C Preferred  Stock
     are simultaneously  redeemed or pursuant to which the outstanding shares of
     the Series C  Preferred  Stock are  redeemed  on a pro rata basis or (2) by
     conversion of shares of Series C Preferred  Stock into, or exchange of such
     shares  for,  Common  Stock or any other stock of the  Corporation  ranking
     junior  to  the  Series  C  Preferred   Stock  as  to  dividends  and  upon
     liquidation,  dissolution or winding up, and (B) the Corporation  shall not
     purchase or  otherwise  acquire any shares of the Series C Preferred  Stock
     except (1) pursuant to a purchase or exchange  offer made on the same terms
     to all  holders of the Series C  Preferred  Stock or (2) by  conversion  of
     shares of Series C Preferred  Stock  into,  or exchange of such shares for,
     Common Stock or any other stock of the  Corporation  ranking  junior to the
     Series C Preferred Stock as to dividends and upon liquidation,  dissolution
     or winding up.

          (d)  Liquidation.  In  the  event  of  any  voluntary  or  involuntary
     dissolution, liquidation or winding up of the Corporation (for the purposes
     of this Paragraph (d), a "Liquidation"),  before any distribution of assets
     shall be made to the  holders  of the  Common  Stock or the  holders of any
     other stock that ranks junior to the Series C Preferred Stock in respect of
     distributions  upon the Liquidation of the Corporation,  the holder of each
     share of Series C Preferred Stock then outstanding  shall be entitled to be
     paid out of the assets of the Corporation available for distribution to its
     stockholders,  an amount  per  share  equal to  $1,000  plus all  dividends
     (whether or not  declared  or due)  accrued and unpaid on such share on the
     date fixed for the distribution of assets of the Corporation to the holders
     of Series C Preferred Stock.

          If upon any Liquidation of the  Corporation,  the assets available for
     distribution to the holders of Series C Preferred Stock and any other stock
     of the  Corporation  ranking on a parity with the Series C Preferred  Stock
     upon Liquidation  issued by the Corporation which shall then be outstanding
     (hereinafter in this paragraph called the "Total Amount  Available")  shall
     be insufficient  to pay the holders of all  outstanding  shares of Series C
     Preferred Stock and all other such parity stock the full amounts (including
     all dividends accrued and unpaid) to which they shall be entitled by reason
     of such  Liquidation  of the  Corporation,  then there shall be paid to the


                                       6
<PAGE>


     holders of the Series C Preferred Stock in connection with such Liquidation
     of the  Corporation,  an amount equal to the product derived by multiplying
     the Total Amount  Available by a fraction,  the numerator of which shall be
     the full amount to which the holders of the Series C Preferred  Stock shall
     be entitled  under the terms of the  preceding  paragraph by reason of such
     Liquidation of the  Corporation  and the  denominator of which shall be the
     total  amount  which  would  have  been   distributed  by  reason  of  such
     Liquidation of the Corporation with respect to the Series C Preferred Stock
     and all other stock  ranking on a parity with the Series C Preferred  Stock
     upon Liquidation then outstanding had the Corporation  possessed sufficient
     assets to pay the maximum  amount which the holders of all such stock would
     be  entitled  to  receive  in  connection  with  such  Liquidation  of  the
     Corporation.

          The voluntary sale, conveyance,  lease, exchange or transfer of all or
     substantially all the property or assets of the Corporation,  or the merger
     or consolidation of the Corporation into or with any other corporation,  or
     the merger of any other  corporation into the Corporation,  or any purchase
     or  redemption of some or all of the shares of any class or series of stock
     of  the  Corporation,  shall  not  be  deemed  to be a  Liquidation  of the
     Corporation  for the purpose of this  Paragraph  (d) (unless in  connection
     therewith the Liquidation of the Corporation is specifically approved).

          The  holder of any  shares of Series C  Preferred  Stock  shall not be
     entitled to receive any payment owed for such shares  under this  Paragraph
     (d) until such holder shall cause to be delivered to the  Corporation:  (A)
     the certificate(s) representing such shares of Series C Preferred Stock and
     (B) transfer  instrument(s)  satisfactory to the Corporation and sufficient
     to transfer such shares of the Series C Preferred  Stock to the Corporation
     free of any adverse  interest.  As in the case of the Redemption  Price, no
     interest  shall accrue on any payment upon  Liquidation  after the due date
     thereof.

          After payment of the full amount of the liquidating  dividend to which
     they are  entitled,  the holders of shares of the Series C Preferred  Stock
     will not be entitled to any further  participation  in any  distribution of
     assets by the Corporation.

          (e)  Payments.  Any  payment  which may be owed for the payment of the
     Redemption  Price for any shares of Series C  Preferred  Stock  pursuant to
     Paragraph  (c) or the payment of any amount  distributable  with respect to
     any shares of Series C Preferred  Stock under Paragraph (d) shall be deemed
     to have been "paid or properly  provided  for" upon the earlier to occur of
     the date upon which a check payable to the person  entitled to receive such
     payment  shall be (A) delivered to such person or (B) mailed to such person
     at either the  address of such person  then  appearing  on the books of the
     Corporation or such other address as the Corporation shall deem reasonable.



                                       7
<PAGE>


          (f) Status of Reacquired Shares of Series C Preferred Stock. Shares of
     Series  C  Preferred   Stock  issued  and  reacquired  by  the  Corporation
     (including,  without  limitation,  shares of Series C Preferred Stock which
     have been  redeemed  pursuant to the terms of Paragraph  (c) hereof)  shall
     have the status of  authorized  and  unissued  shares of  preferred  stock,
     undesignated as to series, subject to later issuance.

          (g)  Fractional  Shares.  In the event a holder of Series C  Preferred
     Stock  shall be  entitled  to receive a  fractional  interest in a share of
     Series  C  Preferred  Stock,  except  as  otherwise  provided  herein,  the
     Corporation shall either, in the sole discretion of the Board of Directors,
     (A) round such  fractional  interest up to the next whole share of Series C
     Preferred  Stock,  (B) issue a fractional  share of such stock, (C) deliver
     cash in the amount of the fair market value of such fractional  interest or
     (D) issue scrip representing a fractional share of such stock entitling the
     holder to receive a full share of such  stock  upon the  surrender  of such
     scrip aggregating a full share of such stock.

          (h) Preemptive Rights. The Series C Preferred Stock is not entitled to
     any preemptive or  subscription  rights in respect of any securities of the
     Corporation.

Dated:  January 20, 1998
                                        PAK MAIL CENTERS OF AMERICA, INC.,
                                        a Colorado corporation


                                        By:
                                           -------------------------------------
                                           John E. Kelly, President

                                        8






                                February 4, 1998


Pak Mail Centers of America, Inc.
3033 South Parker Road, Suite 1200
Aurora, Colorado  80014-2934

     Re:   Exchange of Series A Preferred Stock for Series C Preferred Stock

Ladies and Gentlemen:

     The  undersigned is the registered  holder of 1,216.668  shares of Series A
Preferred Stock ("Preferred  Stock") of Pak Mail Centers of America,  Inc. ("Pak
Mail"). Effective November 30, 1997, the undersigned has relinquished any rights
to dividends on the Preferred  Stock. In November 1997, the undersigned  offered
to exchange the undersigned's  shares of Preferred Stock for 1,216.668 shares of
Series C  Preferred  Stock  having  the  terms and  conditions  set forth in the
Articles of Amendment to the  Articles of  Incorporation  of Pak Mail Centers of
America, Inc. attached hereto as Exhibit A and for a warrant to purchase 604,264
shares of the Common  Stock of Pak Mail as set forth in the  Warrant to Purchase
Shares of Common  Stock of Pak Mail  Centers of America,  Inc.  that is attached
hereto as Exhibit B.

     In connection with such offer, the undersigned  represents to Pak Mail that
the  undersigned  has had access made  available to the  undersigned to complete
information  concerning  Pak  Mail,  that  the  undersigned  is  an  "accredited
investor" as that term is defined in Regulation D adopted  under the  Securities
Act of 1933, as amended  ("Act"),  that the  undersigned  will hold the Series C
Preferred  Stock and any shares of Common  Stock issued upon  conversion  of the
Series  C  Preferred  Stock  for the  undersigned's  own  account  and  that the
undersigned has no present agreement, understanding or arrangement to subdivide,
sell,  assign,  transfer or otherwise dispose of all or any part of the Series C
Preferred  Stock or any shares of Common  Stock  issued upon  conversion  of the
Series C Preferred Stock to any other person.

     The undersigned  understands that the Series C Preferred Stock has not been
registered  under the Act and that the  undersigned  cannot  sell the  shares of
Series C Preferred Stock unless such shares are registered under the Act and any
applicable  state  securities laws or unless  exemptions from such  registration
requirements are available.

     The undersigned  understands that the certificate  evidencing the shares of
Series C Preferred Stock will contain a legend restricting  transfer pursuant to
an effective  registration  statement  under the Act or pursuant to an exemption
from the registration requirements of the Act, the availability of which must be
established to the satisfaction of Pak Mail.



<PAGE>


Pak Mail Centers of America, Inc.
February 4, 1998
Page 2


     If the undersigned's offer to exchange is acceptable to Pak Mail, please so
indicate by executing a copy of this letter where  provided and the  undersigned
will return to Pak Mail for exchange the certificates representing the shares of
Preferred Stock to be exchanged for 1,216.668 shares of Series C Preferred Stock
and the warrants.  Further, the undersigned agrees that upon such exchange being
made,  effective  November 30, 1997, the undersigned will have no further rights
pursuant to the Series A Preferred  Stock and that Pak Mail will have no further
obligations with respect thereto.

                                  Sincerely yours,

                                  PAK MAIL INVESTMENT PARTNERSHIP, L.P.
                                  By: Wexford Partners L.P., its General Partner
                                  By: Wexford Corporation, its General Partner


                                  By: /s/  F. Edward Gustafson
                                     -------------------------------------------
                                     F. Edward Gustafson
                                     Executive Vice President


The  offer of  exchange  of PAK MAIL  INVESTMENT  PARTNERSHIP,  L.P.  is  hereby
accepted this 4th day of February, 1998.

                                  PAK MAIL CENTERS OF AMERICA, INC.



                                  By: /s/  John E. Kelly
                                     -------------------------------------------
                                     John E. Kelly, President








                                February 4, 1998


Pak Mail Centers of America, Inc.
3033 South Parker Road, Suite 1200
Aurora, Colorado  80014-2934

     Re:   Exchange of Series B Preferred Stock for Series C Preferred Stock

Ladies and Gentlemen:

     The  undersigned  is the  registered  holder  of 1,000  shares  of Series B
Preferred Stock ("Preferred  Stock") of Pak Mail Centers of America,  Inc. ("Pak
Mail"). Effective November 30, 1997, the undersigned has relinquished any rights
to dividends on the Preferred  Stock. In November 1997, the undersigned  offered
to exchange  the  undersigned's  shares of  Preferred  Stock for 1,000 shares of
Series C  Preferred  Stock  having  the  terms and  conditions  set forth in the
Articles of Amendment to the  Articles of  Incorporation  of Pak Mail Centers of
America, Inc. attached hereto as Exhibit A and for a warrant to purchase 280,000
shares of the Common  Stock of Pak Mail as set forth in the  Warrant to Purchase
Shares of Common  Stock of Pak Mail  Centers of America,  Inc.  that is attached
hereto as Exhibit B.

     In connection with such offer, the undersigned  represents to Pak Mail that
the  undersigned  has had access made  available to the  undersigned to complete
information  concerning  Pak  Mail,  that  the  undersigned  is  an  "accredited
investor" as that term is defined in Regulation D adopted  under the  Securities
Act of 1933, as amended  ("Act"),  that the  undersigned  will hold the Series C
Preferred  Stock and any shares of Common  Stock issued upon  conversion  of the
Series  C  Preferred  Stock  for the  undersigned's  own  account  and  that the
undersigned has no present agreement, understanding or arrangement to subdivide,
sell,  assign,  transfer or otherwise dispose of all or any part of the Series C
Preferred  Stock or any shares of Common  Stock  issued upon  conversion  of the
Series C Preferred Stock to any other person.

     The undersigned  understands that the Series C Preferred Stock has not been
registered  under the Act and that the  undersigned  cannot  sell the  shares of
Series C Preferred Stock unless such shares are registered under the Act and any
applicable  state  securities laws or unless  exemptions from such  registration
requirements are available.

     The undersigned  understands that the certificate  evidencing the shares of
Series C Preferred Stock will contain a legend restricting  transfer pursuant to
an effective  registration  statement  under the Act or pursuant to an exemption
from the registration requirements of the Act, the availability of which must be
established to the satisfaction of Pak Mail.



<PAGE>


Pak Mail Centers of America, Inc.
February 4, 1998
Page 2


     If the undersigned's offer to exchange is acceptable to Pak Mail, please so
indicate by executing a copy of this letter where  provided and the  undersigned
will return to Pak Mail for exchange the certificates representing the shares of
Preferred Stock to be exchanged for 1,000 shares of Series C Preferred Stock and
the warrants.  Further,  the  undersigned  agrees that upon such exchange  being
made,  effective  November 30, 1997, the undersigned will have no further rights
pursuant to the Series A Preferred  Stock and that Pak Mail will have no further
obligations with respect thereto.

                                      Sincerely yours,

                                      D. P. KELLY & ASSOCIATES, L.P.

                                      By:  C&G Management Company, Inc.
                                           its General Partner

                                      By: /s/  F. Edward Gustafson
                                         ---------------------------------------
                                         F. Edward Gustafson
                                         Executive Vice President


The  offer of  exchange  of PAK MAIL  INVESTMENT  PARTNERSHIP,  L.P.  is  hereby
accepted this 4th day of February, 1998.

                                      PAK MAIL CENTERS OF AMERICA, INC.



                                      By: /s/  John E. Kelly
                                         ---------------------------------------
                                         John E. Kelly, President






                                                                   WARRANT NO. 1


THE SECURITIES  REPRESENTED BY THIS CERTIFICATE,  AND THE SECURITIES ISSUED UPON
EXERCISE  HEREOF,  MAY NOT BE OFFERED FOR SALE,  SOLD, OR OTHERWISE  TRANSFERRED
EXCEPT  PURSUANT  TO  AN  EFFECTIVE   REGISTRATION  STATEMENT  FILED  UNDER  THE
SECURITIES ACT OF 1933, AS AMENDED (THE "ACT"), OR PURSUANT TO AN EXEMPTION FROM
REGISTRATION  UNDER THE ACT WHICH MUST BE ESTABLISHED TO THE SATISFACTION OF THE
COMPANY.

VOID AFTER 3:30 P.M., DENVER, COLORADO TIME, ON NOVEMBER 30, 2007.

                                                             Warrant to Purchase
                                                  280,000 Shares of Common Stock

                   WARRANT TO PURCHASE SHARES OF COMMON STOCK
                                       OF
                        PAK MAIL CENTERS OF AMERICA, INC.


This is to certify that, FOR VALUE RECEIVED,  D. P. KELLY & ASSOCIATES,  L.P. or
registered  assigns  ("Holder"),  is  entitled  to  purchase,   subject  to  the
provisions of this Warrant,  from PAK MAIL CENTERS OF AMERICA,  INC., a Colorado
corporation ("Company"),  at any time not later than 3:30 p.m., Denver, Colorado
Time, on November 30, 2007 (the  "Expiration  Date") Two Hundred Eighty Thousand
(280,000)  shares of common  stock,  having  $0.001  par value,  of the  Company
("Common Stock") at an exercise price, subject to adjustment as set forth below,
of $0.10 per share. The number of shares of Common Stock to be received upon the
exercise of this  Warrant  and the price to be paid for a share of Common  Stock
are subject to adjustment from time to time as hereinafter set forth. The shares
of the Common Stock deliverable upon such exercise, and as adjusted from time to
time, are hereinafter  sometimes referred to as "Warrant Stock" and the exercise
price of a share of Common Stock in effect at any time and as adjusted from time
to time is hereinafter sometimes referred to as the "Exercise Price."

          (a) Exercise of Warrant. Subject to the provisions of Sections (h) and
     (m) hereof,  this Warrant may be exercised in whole or in part at any time,
     and from time to time not later than 3:30 p.m.,  Denver,  Colorado time, on
     November  30,  2007,  or if  November  30,  2007 is a day on which  banking
     institutions  are authorized by law to close,  then on the next  succeeding
     day which shall not be such a day, by presentation  and surrender hereof to
     the  Company  with the  Purchase  Form  annexed  hereto duly  executed  and
     accompanied  by  payment  of the  Exercise  Price for the  number of shares
     specified  in  such  form,  together  with  all  federal  and  state  taxes
     applicable upon such exercise.  If this Warrant should be exercised in part
     only, the Company shall,  upon surrender of this Warrant for  cancellation,
     execute  and deliver a new  Warrant  evidencing  the right of the holder to
     purchase the balance of the shares purchasable  hereunder.  Upon receipt by
     the  Company of this  Warrant at the  office or agency of the  Company,  in
    


<PAGE>


     proper form for  exercise,  the Holder  shall be deemed to be the holder of
     record  of  the  shares  of  Common  Stock  issuable  upon  such  exercise,
     notwithstanding  that the stock transfer books of the Company shall then be
     closed or that certificates  representing such securities shall not then be
     actually delivered to the Holder.

          (b) Reservation of Shares. The Company hereby agrees that at all times
     there shall be reserved for issuance  and/or delivery upon exercise of this
     Warrant  such number of shares of its Common Stock as shall be required for
     issuance or delivery upon exercise of this Warrant.

          (c)  Exchange,   Assignment  or  Loss  of  Warrant.  This  Warrant  is
     assignable and exchangeable,  without expense, at the option of the Holder,
     upon  presentation  and surrender hereof to the Company or at the office of
     its  stock  transfer  agent,  if  any,  for  other  Warrants  of  different
     denominations entitling the holder thereof to purchase in the aggregate the
     same number of shares of Common Stock purchasable  hereunder.  This Warrant
     may  not  be  sold,  transferred,   assigned,  or  hypothecated  except  in
     compliance with the Securities Act of 1933, as amended,  and any applicable
     state  securities  laws. Any such assignment  shall be made by surrender of
     this Warrant to the Company or at the office of its stock  transfer  agent,
     if any,  with the  Assignment  Form annexed  hereto duly executed and funds
     sufficient to pay any transfer tax;  whereupon the Company  shall,  without
     charge, execute and deliver a new Warrant in the name of the assignee named
     in such  instrument  of  assignment  and  this  Warrant  promptly  shall be
     canceled. This Warrant may be divided or combined with other Warrants which
     carry the same rights upon presentation hereof at the office of the Company
     or at the  office of its stock  transfer  agent,  if any,  together  with a
     written notice specifying the names and denominations in which new Warrants
     are to be issued and signed by the Holder  hereof.  The term  "Warrant"  as
     used herein includes any Warrants issued in substitution for or replacement
     of this  Warrant,  or into which this Warrant may be divided or  exchanged.
     Upon  receipt by the  Company of evidence  satisfactory  to it of the loss,
     theft, destruction or mutilation of this Warrant, and (in the case of loss,
     theft or destruction) of reasonably satisfactory  indemnification including
     a surety bond,  and upon  surrender and  cancellation  of this Warrant,  if
     mutilated, the Company will execute and deliver a new Warrant of like tenor
     and date. Any such new Warrant  executed and delivered shall  constitute an
     additional  contractual  obligation on the part of the Company,  whether or
     not this Warrant so lost, stolen,  destroyed,  or mutilated shall be at any
     time enforceable by anyone.

          (d) Rights of the Holder.  The Holder shall not, by virtue hereof,  be
     entitled to any rights of a  shareholder  of the Company,  either at law or
     equity, and the rights of the Holder are limited to those expressed in this
     Warrant and are not  enforceable  against the Company  except to the extent
     set forth herein.


                                        2

<PAGE>



          (e) Anti-Dilution Provisions.

               (1) Stock Splits and Stock  Dividends.  In case the Company shall
          at  any  time  issue   Common  Stock  by  way  of  dividend  or  other
          distribution  on any stock of the Company or  subdivide or combine the
          outstanding  shares of  Common  Stock,  the  Exercise  Price  shall be
          proportionately  decreased  in the case of such  issuance  (on the day
          following  the date fixed for  determining  shareholders  entitled  to
          receive such dividend or other  distribution) or decreased in the case
          of such  subdivision or increased in the case of such  combination (on
          the date that such subdivision or combination shall become effective).

               (2) No Adjustment for Small Amounts. Anything in this Section (e)
          to the contrary notwithstanding,  the Company shall not be required to
          give effect to any  adjustment in the Exercise  Price unless and until
          the  net  effect  of one or  more  adjustments,  determined  as  above
          provided,  shall have  required a change of the  Exercise  Price by at
          least one cent,  but when the  cumulative  net effect of more than one
          adjustment so determined  shall be to change the actual Exercise Price
          by at least  two  cents,  such  change  in the  Exercise  Price  shall
          thereupon be given effect.

               (3)  Number  of  Shares  Adjusted.  Upon  any  adjustment  of the
          Exercise  Price,  the holder of this Warrant shall  thereafter  (until
          another such adjustment) be entitled to purchase,  at the new Exercise
          Price,  the number of Shares,  calculated  to the nearest  full share,
          obtained by multiplying the number of shares of Common Stock initially
          issuable upon exercise of this Warrant by the Exercise Price in effect
          on the date  hereof and  dividing  the  product so obtained by the new
          Exercise Price.

               (4) Common  Stock  Defined.  Whenever  reference  is made in this
          Section (e) to the issue or sale of shares of Common  Stock,  the term
          "Common Stock" shall mean the Common Stock of the Company of the class
          authorized  as of the date hereof and any other class of stock ranking
          on a parity with such Common Stock. However, subject to the provisions
          of Section (i) hereof,  shares  issuable  upon  exercise  hereof shall
          include  only shares of the class  designated  as Common  Stock of the
          Company as of the date hereof.

          (f)  Officer's  Certificate.  Whenever  the  Exercise  Price  shall be
     adjusted as required by the  provisions of Section (e) hereof,  the Company
     shall  forthwith  file in the  custody  of its  Secretary  or an  Assistant
     Secretary at its principal  office,  and with its stock transfer  agent, if
     any,  an  officer's   certificate   showing  the  adjusted  Exercise  Price
     determined as herein  provided and setting  forth in reasonable  detail the
     facts  requiring such  adjustment and the  calculation  thereof.  Each such
     officer's  certificate  shall be made available at all reasonable times for
     inspection by the Holder and the Company shall,  forthwith  after each such
     adjustment, mail a copy of such certificate to the Holder.


                                        3

<PAGE>


         
          (g) Notices to Holders.  So long as this Warrant shall be  outstanding
     and  unexercised  (i) if the  Company  shall pay any  dividend  or make any
     distribution  upon the Common  Stock or (ii) if the Company  shall offer to
     the holders of Common Stock for subscription or purchase by them any shares
     of  stock  of any  class  or any  other  rights  or  (iii)  if any  capital
     reorganization of the Company, reclassification of the capital stock of the
     Company,  consolidation  or  merger  of the  Company  with or into  another
     corporation,  sale,  lease or transfer of all or  substantially  all of the
     property and assets of the Company to another corporation,  or voluntary or
     involuntary dissolution,  liquidation or winding up of the Company shall be
     effected,  then, in any such case,  the Company shall cause to be delivered
     to the Holder,  at least 30 days prior to the date  specified in (x) or (y)
     below, as the case may be, a notice  containing a brief  description of the
     proposed  action and  stating the date on which (x) a record is to be taken
     for the  purpose of such  dividend,  distribution  or  rights,  or (y) such
     reclassifica-  tion,  reorganization,  consolidation,  merger,  conveyance,
     lease,  dissolution,  liquidation  or  winding  up is to take place and the
     date,  if any, is to be fixed,  as of which the holders of Common  Stock of
     record  shall be  entitled  to exchange  their  shares of Common  Stock for
     securities  or  other  property  deliverable  upon  such  reclassification,
     reorganization, consolidation, merger, conveyance, dissolution, liquidation
     or winding up.

          (h) Reclassification, Reorganization or Merger. Upon the occurrence of
     any of the following events, the Company shall cause effective provision to
     be made so that the Holder shall have the right thereafter, by the exercise
     of this Warrant,  to purchase for the aggregate Exercise Price described in
     this  Warrant the kind and amount of shares of stock and other  securities,
     and property and  interests,  as would be issued or payable with respect to
     or in  exchange  for the  number  of shares  of the  Company  that are then
     purchasable  pursuant to this  Warrant as if such shares had been issued to
     the Holder immediately before such event: (1) the reclassification, capital
     reorganization,  or other similar  change of  outstanding  shares of Common
     Stock of the Company,  other than as described  and provided for in Section
     (e) above;  (2) the merger or consolidation of the Company with one or more
     other corporations or other entities, other than a merger with a subsidiary
     or affiliate pursuant to which the Company is the continuing entity and the
     outstanding  shares of  Common  Stock,  including  the  Shares  purchasable
     pursuant to this Warrant,  are not affected;  or (3) the spin-off of assets
     to a subsidiary or an affiliated entity, or the sale, lease, or exchange of
     a significant portion of the Company's assets, in a transaction pursuant to
     which the  Company's  shareholders  of record are to receive  securities or
     other  interests  in a successor  entity.  Any such  provision  made by the
     Company for  adjustments  with respect to this  Warrant  shall be as nearly
     equivalent to the adjustments  otherwise provided for in this Warrant as is
     reasonably practicable.  The foregoing provisions of this Section (h) shall
     similarly apply to successive  reclassifications,  capital  reorganizations
     and  similar   changes  of  shares  of  Common  Stock  and  to   successive
     consolidations, mergers, spin-offs, sales, leases or exchanges.


                                        4

<PAGE>

         
          (i)  Dissolution.  If,  at any time  prior to the  expiration  of this
     Warrant and prior to the exercise thereof, any dissolution,  liquidation or
     winding up of the Company  shall be  proposed,  the Company  shall cause at
     least 30 days'  notice  to be mailed by  certified  mail to the  registered
     holder of this  Warrant  at his  address  as it appears on the books of the
     Company.  Such notice shall  specify the date as of which holders of record
     of Common Stock shall  participate in any distribution or shall be entitled
     to  exchange  their  Common  Stock  for   securities  or  other   property,
     deliverable upon such  dissolution,  liquidation or winding up, as the case
     may be; to the end that, during such period of 30 days, the holders of this
     Warrant may exercise this Warrant and purchase Common Stock (or other stock
     substituted  therefor as hereinbefore  provided) and be entitled in respect
     of shares so purchased to all of the rights of the other  holders of Common
     Stock of the Company.  In case of a dissolution,  liquidation or winding up
     of the Company,  all purchase  rights under this Warrant shall terminate at
     the  close of  business  on the date as of which  holders  of record of the
     Common  Stock shall be entitled to  participate  in a  distribution  of the
     assets of the Company in connection with such  dissolution,  liquidation or
     winding up (provided  that in no event shall said date be less than 30 days
     after completion of service by certified mail of notice as aforesaid).  Any
     Warrant not exercised  prior to such time shall be void and no rights shall
     exist  thereunder.  In any such case of termination of purchase  rights,  a
     statement thereof shall be included in the notice provided for herein.

          (j) Notice.  Any notices or  certificates by the Company to the Holder
     and by the Holder to the Company  shall be deemed  delivered  if in writing
     and delivered personally (including by telex, telecopier, telegram or other
     acknowledged  receipt) or three days following deposit in the United States
     mails,  sent by registered or certified  mail,  return  receipt  requested,
     addressed as follows:

           Holder:           D. P. Kelly & Associates, L.P.
                             701 Harger Road, Suite 190
                             Oak Brook, Illinois 60521

           Company:          Pak Mail Centers of America, Inc.
                             3033 South Parker Road, Suite 1200
                             Aurora, Colorado 80014
                             Attn: John E. Kelly, President

     Any person may change the  address  for the giving of notice by notice duly
     given effective five (5) business days thereafter.


                                        5

<PAGE>



          (k) Amendments and Waivers.  Any term,  condition or provision of this
     Warrant may be amended  and the  observance  thereof may be waived  (either
     generally  or  in  a  particular  instance  and  either   retroactively  or
     prospectively), with the written consent of the Company and the Holder. Any
     amendment or waiver  effected in accordance  herewith shall be binding upon
     each such  Holder,  his heirs,  personal  representatives,  successors  and
     assigns, and the Company.

          (l) Entire  Agreement.  This Warrant  constitutes the entire agreement
     among the  parties  hereto  and  supersedes  any and all  prior  agreements
     whether written or oral.

          (m) Transfer to Comply With the Securities Act of 1933.

               (1) Restricted  Securities.  This Warrant or the Warrant Stock or
          any other  security  issued or issuable  upon exercise of this Warrant
          may not be offered or sold except in  conformity  with the  Securities
          Act of 1933, as amended, and then only against receipt of an agreement
          of such  person to whom such offer of sale is made to comply  with the
          provisions  of this  Section  (m) with  respect to any resale or other
          disposition of such securities.

               (2)  Restrictive  Legend.  The  Company  may cause the  following
          legend to be set forth on each certificate  representing Warrant Stock
          or any  other  security  issued  or  issuable  upon  exercise  of this
          Warrant,  unless  counsel  for the Company is of the opinion as to any
          such certificate that such legend is unnecessary:

               "The    securities    represented   by   this
               certificate may not be offered for sale, sold
               or otherwise  transferred  except pursuant to
               an  effective   registration  statement  made
               under the Securities Act of 1933 (the "Act"),
               or pursuant to an exemption from registration
               under the Act the availability of which is to
               be  established  to the  satisfaction  of the
               Company."



                              6

<PAGE>



          (n)  Applicable  Law. This Warrant shall be governed by, and construed
     in accordance with, the laws of the state of Colorado.

                                        PAK MAIL CENTERS OF AMERICA, INC.
ATTEST:


/s/  Raymond S. Goshorn                 By:
- ----------------------------------         -------------------------------------
Raymond S. Goshorn, Secretary              John E. Kelly, President


[ S E A L ]                             Date: January __, 1998


                                        7

<PAGE>


                                  PURCHASE FORM

                                                    Dated ________________, 19__

     The undersigned hereby irrevocably elects to exercise the within Warrant to
the  extent of  purchasing  _________  shares of  Common  Stock and ereby  makes
payment of $________ in payment of the actual exercise price thereof.

                        _________________________________

                      INSTRUCTION FOR REGISTRATION OF UNITS

Name____________________________________________________________________________
     (Please typewrite or print in block letters)

Address_________________________________________________________________________
       
Signature_______________________________________________________________________

Social Security or Employer I.D. No.____________________________________________
                                    


                        _________________________________

                                 ASSIGNMENT FORM

     FOR VALUE RECEIVED,________________________________________________________
hereby sells, assigns and transfers unto________________________________________
________________________________________________________________________________
         (Name - please typewrite or print in block letters)

Address_________________________________________________________________________
       

the right to purchase Common Stock represented by this Warrant to the extent the
_____ Shares as to which such right is exercisable  and does hereby  irrevocably
constitute and appoint_________________________________________________________,
attorney,  to transfer  the same on the books of the Company  with full power of
substitution in the premises.




                                     Signature:_________________________________
                                               
                                     Dated:_____________________________________
                                           


                                        8





                                                                   WARRANT NO. 2


THE SECURITIES  REPRESENTED BY THIS CERTIFICATE,  AND THE SECURITIES ISSUED UPON
EXERCISE  HEREOF,  MAY NOT BE OFFERED FOR SALE,  SOLD, OR OTHERWISE  TRANSFERRED
EXCEPT  PURSUANT  TO  AN  EFFECTIVE   REGISTRATION  STATEMENT  FILED  UNDER  THE
SECURITIES ACT OF 1933, AS AMENDED (THE "ACT"), OR PURSUANT TO AN EXEMPTION FROM
REGISTRATION  UNDER THE ACT WHICH MUST BE ESTABLISHED TO THE SATISFACTION OF THE
COMPANY.

VOID AFTER 3:30 P.M., DENVER, COLORADO TIME, ON NOVEMBER 30, 2007.

                                                             Warrant to Purchase
                                                  604,264 Shares of Common Stock

                   WARRANT TO PURCHASE SHARES OF COMMON STOCK
                                       OF
                        PAK MAIL CENTERS OF AMERICA, INC.


This is to certify that, FOR VALUE  RECEIVED,  PAK MAIL  INVESTMENT  PARTNERSHIP
L.P. or registered assigns ("Holder"),  is entitled to purchase,  subject to the
provisions of this Warrant,  from PAK MAIL CENTERS OF AMERICA,  INC., a Colorado
corporation ("Company"),  at any time not later than 3:30 p.m., Denver, Colorado
Time, on November 30, 2007 (the "Expiration Date") Six Hundred Four Thousand Two
Hundred  and Sixty Four  (604,264)  shares of common  stock,  having  $0.001 par
value,  of the  Company  ("Common  Stock")  at an  exercise  price,  subject  to
adjustment  as set forth  below,  of $0.10 per  share.  The  number of shares of
Common  Stock to be received  upon the exercise of this Warrant and the price to
be paid for a share of Common Stock are subject to adjustment  from time to time
as hereinafter set forth.  The shares of the Common Stock  deliverable upon such
exercise,  and as adjusted from time to time, are hereinafter sometimes referred
to as  "Warrant  Stock"  and the  exercise  price of a share of Common  Stock in
effect at any time and as adjusted  from time to time is  hereinafter  sometimes
referred to as the "Exercise Price."

          (a) Exercise of Warrant. Subject to the provisions of Sections (h) and
     (m) hereof,  this Warrant may be exercised in whole or in part at any time,
     and from time to time not later than 3:30 p.m.,  Denver,  Colorado time, on
     November  30,  2007,  or if  November  30,  2007 is a day on which  banking
     institutions  are authorized by law to close,  then on the next  succeeding
     day which shall not be such a day, by presentation  and surrender hereof to
     the  Company  with the  Purchase  Form  annexed  hereto duly  executed  and
     accompanied  by  payment  of the  Exercise  Price for the  number of shares
     specified  in  such  form,  together  with  all  federal  and  state  taxes
     applicable upon such exercise.  If this Warrant should be exercised in part
     only, the Company shall,  upon surrender of this Warrant for  cancellation,
     execute  and deliver a new  Warrant  evidencing  the right of the holder to
     purchase the balance of the shares purchasable  hereunder.  Upon receipt by
     the  Company of this  Warrant at the  office or agency of the  Company,  in
     


<PAGE>


     proper form for  exercise,  the Holder  shall be deemed to be the holder of
     record  of  the  shares  of  Common  Stock  issuable  upon  such  exercise,
     notwithstanding  that the stock transfer books of the Company shall then be
     closed or that certificates  representing such securities shall not then be
     actually delivered to the Holder.

          (b) Reservation of Shares. The Company hereby agrees that at all times
     there shall be reserved for issuance  and/or delivery upon exercise of this
     Warrant  such number of shares of its Common Stock as shall be required for
     issuance or delivery upon exercise of this Warrant.

          (c)  Exchange,   Assignment  or  Loss  of  Warrant.  This  Warrant  is
     assignable and exchangeable,  without expense, at the option of the Holder,
     upon  presentation  and surrender hereof to the Company or at the office of
     its  stock  transfer  agent,  if  any,  for  other  Warrants  of  different
     denominations entitling the holder thereof to purchase in the aggregate the
     same number of shares of Common Stock purchasable  hereunder.  This Warrant
     may  not  be  sold,  transferred,   assigned,  or  hypothecated  except  in
     compliance with the Securities Act of 1933, as amended,  and any applicable
     state  securities  laws. Any such assignment  shall be made by surrender of
     this Warrant to the Company or at the office of its stock  transfer  agent,
     if any,  with the  Assignment  Form annexed  hereto duly executed and funds
     sufficient to pay any transfer tax;  whereupon the Company  shall,  without
     charge, execute and deliver a new Warrant in the name of the assignee named
     in such  instrument  of  assignment  and  this  Warrant  promptly  shall be
     canceled. This Warrant may be divided or combined with other Warrants which
     carry the same rights upon presentation hereof at the office of the Company
     or at the  office of its stock  transfer  agent,  if any,  together  with a
     written notice specifying the names and denominations in which new Warrants
     are to be issued and signed by the Holder  hereof.  The term  "Warrant"  as
     used herein includes any Warrants issued in substitution for or replacement
     of this  Warrant,  or into which this Warrant may be divided or  exchanged.
     Upon  receipt by the  Company of evidence  satisfactory  to it of the loss,
     theft, destruction or mutilation of this Warrant, and (in the case of loss,
     theft or destruction) of reasonably satisfactory  indemnification including
     a surety bond,  and upon  surrender and  cancellation  of this Warrant,  if
     mutilated, the Company will execute and deliver a new Warrant of like tenor
     and date. Any such new Warrant  executed and delivered shall  constitute an
     additional  contractual  obligation on the part of the Company,  whether or
     not this Warrant so lost, stolen,  destroyed,  or mutilated shall be at any
     time enforceable by anyone.

          (d) Rights of the Holder.  The Holder shall not, by virtue hereof,  be
     entitled to any rights of a  shareholder  of the Company,  either at law or
     equity, and the rights of the Holder are limited to those expressed in this
     Warrant and are not  enforceable  against the Company  except to the extent
     set forth herein.


                                        2

<PAGE>



          (e) Anti-Dilution Provisions.

               (1) Stock Splits and Stock  Dividends.  In case the Company shall
          at  any  time  issue   Common  Stock  by  way  of  dividend  or  other
          distribution  on any stock of the Company or  subdivide or combine the
          outstanding  shares of  Common  Stock,  the  Exercise  Price  shall be
          proportionately  decreased  in the case of such  issuance  (on the day
          following  the date fixed for  determining  shareholders  entitled  to
          receive such dividend or other  distribution) or decreased in the case
          of such  subdivision or increased in the case of such  combination (on
          the date that such subdivision or combination shall become effective).

               (2) No Adjustment for Small Amounts. Anything in this Section (e)
          to the contrary notwithstanding,  the Company shall not be required to
          give effect to any  adjustment in the Exercise  Price unless and until
          the  net  effect  of one or  more  adjustments,  determined  as  above
          provided,  shall have  required a change of the  Exercise  Price by at
          least one cent,  but when the  cumulative  net effect of more than one
          adjustment so determined  shall be to change the actual Exercise Price
          by at least  two  cents,  such  change  in the  Exercise  Price  shall
          thereupon be given effect.

               (3)  Number  of  Shares  Adjusted.  Upon  any  adjustment  of the
          Exercise  Price,  the holder of this Warrant shall  thereafter  (until
          another such adjustment) be entitled to purchase,  at the new Exercise
          Price,  the number of Shares,  calculated  to the nearest  full share,
          obtained by multiplying the number of shares of Common Stock initially
          issuable upon exercise of this Warrant by the Exercise Price in effect
          on the date  hereof and  dividing  the  product so obtained by the new
          Exercise Price.

               (4) Common  Stock  Defined.  Whenever  reference  is made in this
          Section (e) to the issue or sale of shares of Common  Stock,  the term
          "Common Stock" shall mean the Common Stock of the Company of the class
          authorized  as of the date hereof and any other class of stock ranking
          on a parity with such Common Stock. However, subject to the provisions
          of Section (i) hereof,  shares  issuable  upon  exercise  hereof shall
          include  only shares of the class  designated  as Common  Stock of the
          Company as of the date hereof.

          (f)  Officer's  Certificate.  Whenever  the  Exercise  Price  shall be
     adjusted as required by the  provisions of Section (e) hereof,  the Company
     shall  forthwith  file in the  custody  of its  Secretary  or an  Assistant
     Secretary at its principal  office,  and with its stock transfer  agent, if
     any,  an  officer's   certificate   showing  the  adjusted  Exercise  Price
     determined as herein  provided and setting  forth in reasonable  detail the
     facts  requiring such  adjustment and the  calculation  thereof.  Each such
     officer's  certificate  shall be made available at all reasonable times for
     inspection by the Holder and the Company shall,  forthwith  after each such
     adjustment, mail a copy of such certificate to the Holder.



                                        3

<PAGE>

        
          (g) Notices to Holders.  So long as this Warrant shall be  outstanding
     and  unexercised  (i) if the  Company  shall pay any  dividend  or make any
     distribution  upon the Common  Stock or (ii) if the Company  shall offer to
     the holders of Common Stock for subscription or purchase by them any shares
     of  stock  of any  class  or any  other  rights  or  (iii)  if any  capital
     reorganization of the Company, reclassification of the capital stock of the
     Company,  consolidation  or  merger  of the  Company  with or into  another
     corporation,  sale,  lease or transfer of all or  substantially  all of the
     property and assets of the Company to another corporation,  or voluntary or
     involuntary dissolution,  liquidation or winding up of the Company shall be
     effected,  then, in any such case,  the Company shall cause to be delivered
     to the Holder,  at least 30 days prior to the date  specified in (x) or (y)
     below, as the case may be, a notice  containing a brief  description of the
     proposed  action and  stating the date on which (x) a record is to be taken
     for the  purpose of such  dividend,  distribution  or  rights,  or (y) such
     reclassifica-  tion,  reorganization,  consolidation,  merger,  conveyance,
     lease,  dissolution,  liquidation  or  winding  up is to take place and the
     date,  if any, is to be fixed,  as of which the holders of Common  Stock of
     record  shall be  entitled  to exchange  their  shares of Common  Stock for
     securities  or  other  property  deliverable  upon  such  reclassification,
     reorganization, consolidation, merger, conveyance, dissolution, liquidation
     or winding up.

          (h) Reclassification, Reorganization or Merger. Upon the occurrence of
     any of the following events, the Company shall cause effective provision to
     be made so that the Holder shall have the right thereafter, by the exercise
     of this Warrant,  to purchase for the aggregate Exercise Price described in
     this  Warrant the kind and amount of shares of stock and other  securities,
     and property and  interests,  as would be issued or payable with respect to
     or in  exchange  for the  number  of shares  of the  Company  that are then
     purchasable  pursuant to this  Warrant as if such shares had been issued to
     the Holder immediately before such event: (1) the reclassification, capital
     reorganization,  or other similar  change of  outstanding  shares of Common
     Stock of the Company,  other than as described  and provided for in Section
     (e) above;  (2) the merger or consolidation of the Company with one or more
     other corporations or other entities, other than a merger with a subsidiary
     or affiliate pursuant to which the Company is the continuing entity and the
     outstanding  shares of  Common  Stock,  including  the  Shares  purchasable
     pursuant to this Warrant,  are not affected;  or (3) the spin-off of assets
     to a subsidiary or an affiliated entity, or the sale, lease, or exchange of
     a significant portion of the Company's assets, in a transaction pursuant to
     which the  Company's  shareholders  of record are to receive  securities or
     other  interests  in a successor  entity.  Any such  provision  made by the
     Company for  adjustments  with respect to this  Warrant  shall be as nearly
     equivalent to the adjustments  otherwise provided for in this Warrant as is
     

                                        4

<PAGE>


     reasonably practicable.  The foregoing provisions of this Section (h) shall
     similarly apply to successive  reclassifications,  capital  reorganizations
     and  similar   changes  of  shares  of  Common  Stock  and  to   successive
     consolidations, mergers, spin-offs, sales, leases or exchanges.

          (i)  Dissolution.  If,  at any time  prior to the  expiration  of this
     Warrant and prior to the exercise thereof, any dissolution,  liquidation or
     winding up of the Company  shall be  proposed,  the Company  shall cause at
     least 30 days'  notice  to be mailed by  certified  mail to the  registered
     holder of this  Warrant  at his  address  as it appears on the books of the
     Company.  Such notice shall  specify the date as of which holders of record
     of Common Stock shall  participate in any distribution or shall be entitled
     to  exchange  their  Common  Stock  for   securities  or  other   property,
     deliverable upon such  dissolution,  liquidation or winding up, as the case
     may be; to the end that, during such period of 30 days, the holders of this
     Warrant may exercise this Warrant and purchase Common Stock (or other stock
     substituted  therefor as hereinbefore  provided) and be entitled in respect
     of shares so purchased to all of the rights of the other  holders of Common
     Stock of the Company.  In case of a dissolution,  liquidation or winding up
     of the Company,  all purchase  rights under this Warrant shall terminate at
     the  close of  business  on the date as of which  holders  of record of the
     Common  Stock shall be entitled to  participate  in a  distribution  of the
     assets of the Company in connection with such  dissolution,  liquidation or
     winding up (provided  that in no event shall said date be less than 30 days
     after completion of service by certified mail of notice as aforesaid).  Any
     Warrant not exercised  prior to such time shall be void and no rights shall
     exist  thereunder.  In any such case of termination of purchase  rights,  a
     statement thereof shall be included in the notice provided for herein.

          (j) Notice.  Any notices or  certificates by the Company to the Holder
     and by the Holder to the Company  shall be deemed  delivered  if in writing
     and delivered personally (including by telex, telecopier, telegram or other
     acknowledged  receipt) or three days following deposit in the United States
     mails,  sent by registered or certified  mail,  return  receipt  requested,
     addressed as follows:

              Holder:        Pak Mail Investment Partnership L.P.
                             701 Harger Road, Suite 190
                             Oakbrook, Illinois 60521

              Company:       Pak Mail Centers of America, Inc.
                             3033 South Parker Road, Suite 1200
                             Aurora, Colorado 80014
                             Attn: John E. Kelly, President

     Any person may change the  address  for the giving of notice by notice duly
     given effective five (5) business days thereafter.


                                        5

<PAGE>



          (k) Amendments and Waivers.  Any term,  condition or provision of this
     Warrant may be amended  and the  observance  thereof may be waived  (either
     generally  or  in  a  particular  instance  and  either   retroactively  or
     prospectively), with the written consent of the Company and the Holder. Any
     amendment or waiver  effected in accordance  herewith shall be binding upon
     each such  Holder,  his heirs,  personal  representatives,  successors  and
     assigns, and the Company.

          (l) Entire  Agreement.  This Warrant  constitutes the entire agreement
     among the  parties  hereto  and  supersedes  any and all  prior  agreements
     whether written or oral.

          (m) Transfer to Comply With the Securities Act of 1933.

               (1) Restricted  Securities.  This Warrant or the Warrant Stock or
          any other  security  issued or issuable  upon exercise of this Warrant
          may not be offered or sold except in  conformity  with the  Securities
          Act of 1933, as amended, and then only against receipt of an agreement
          of such  person to whom such offer of sale is made to comply  with the
          provisions  of this  Section  (m) with  respect to any resale or other
          disposition of such securities.

               (2)  Restrictive  Legend.  The  Company  may cause the  following
          legend to be set forth on each certificate  representing Warrant Stock
          or any  other  security  issued  or  issuable  upon  exercise  of this
          Warrant,  unless  counsel  for the Company is of the opinion as to any
          such certificate that such legend is unnecessary:

                    "The  securities   represented  by  this
                    certificate may not be offered for sale,
                    sold  or  otherwise  transferred  except
                    pursuant  to an  effective  registration
                    statement  made under the Securities Act
                    of 1933 (the  "Act"),  or pursuant to an
                    exemption  from  registration  under the
                    Act the  availability  of which is to be
                    established to the  satisfaction  of the
                    Company."



                                        6

<PAGE>



          (n)  Applicable  Law. This Warrant shall be governed by, and construed
     in accordance with, the laws of the state of Colorado.

                                        PAK MAIL CENTERS OF AMERICA, INC.
ATTEST:


- --------------------------------        By:
Raymond S. Goshorn, Secretary              -------------------------------------
                                           John E. Kelly,   President


[ S E A L ]                             Date: January __, 1998












                                        7

<PAGE>


                                  PURCHASE FORM

                                                    Dated ________________, 19__

     The undersigned hereby irrevocably elects to exercise the within Warrant to
the  exten of  purchasing  _________  shares of Common  Stock and  hereby  makes
payment of $________ in payment of the actual exercise price thereof.

                        ________________________________

                      INSTRUCTION FOR REGISTRATION OF UNITS

Name
    ____________________________________________________________________________
           (Please typewrite or print in block letters)

Address_________________________________________________________________________
       
Signature_______________________________________________________________________
         
Social Security or Employer I.D. No.____________________________________________
                                    

                        ________________________________

                                 ASSIGNMENT FORM

     FOR VALUE RECEIVED,________________________________________________________
hereby sells, assigns and transfers unto________________________________________
________________________________________________________________________________
     (Name - please typewrite or print in block letters)

Address_________________________________________________________________________


the right to purchase Common Stock represented by this Warrant to the extent the
_____ Shares as to which such right is exercisable  and does hereby  irrevocably
constitute and appoint_________________________________________________________,
attorney,  to transfer  the same on the books of the Company  with full power of
substitution in the premises.




                                   Signature:___________________________________

                                     Dated:_____________________________________

                                                 

                                        8


                    


                        PAK MAIL CENTERS OF AMERICA, INC.


                               FRANCHISE AGREEMENT

































                                       Franchisee:
                                             Date:
                              Franchised Location:




<PAGE>

                        PAK MAIL CENTERS OF AMERICA, INC.
                               FRANCHISE AGREEMENT
                                TABLE OF CONTENTS

1.  PURPOSE................................................................  1

2.  GRANT OF FRANCHISE.....................................................  1
         2.1.     Grant of Franchise.......................................  1
         2.2.     Scope of Franchise Operations............................  1

3.  FRANCHISED LOCATION AND TERRITORIAL RIGHTS.............................  2
         3.1.     Franchised Location......................................  2
         3.2.     Protected Territory......................................  2
         3.3.     Limitation on Franchise Rights...........................  2
         3.4.     A.M. P.M. MOVERS Program.  ..............................  2
         3.5.     Franchisor's Reservation of Rights.......................  2

4.  INITIAL FRANCHISE FEE..................................................  3
         4.1.     Initial Franchise Fee....................................  3

5.  DEVELOPMENT OF FRANCHISED LOCATION.....................................  3
         5.1.     Approval of Franchised Location..........................  3
         5.2.     Approval of Lease........................................  3
         5.3.     Conversion and Design....................................  4
         5.4.     Signs....................................................  4
         5.5.     Equipment................................................  4
         5.6.     Permits and Licenses.....................................  5
         5.7.     Commencement of Operations...............................  5

6.  TRAINING...............................................................  5
         6.1.     Initial Training Program.................................  5
         6.2.     Length of Training.......................................  6
         6.3.     Additional Training......................................  6

7.  DEVELOPMENT ASSISTANCE  ...............................................  6
         7.1.     Franchisor's Development Assistance......................  6

8.  OPERATIONS MANUAL......................................................  7
         8.1.     Operations Manual........................................  7
         8.2.     Confidentiality of Operations Manual Contents............  8
         8.3.     Changes to Operations Manual.............................  8

9.  OPERATING ASSISTANCE...................................................  8
         9.1.     Franchisor's Services....................................  8
         9.2.     Additional Franchisor Services...........................  9


<PAGE>




10.  FRANCHISEE'S OPERATIONAL COVENANTS....................................  9
         10.1.    Business Operations......................................  9

11.  ROYALTIES............................................................. 11
         11.1.    Monthly Royalty.......................................... 11
         11.2.    Royalty Based Revenues................................... 11
         11.3.    Royalty Payments......................................... 11
         11.4.    Application of Payments.................................. 12

12.  ADVERTISING........................................................... 12
         12.1.    Approval of Advertising.................................. 12
         12.2.    Marketing Material Beginning Inventory................... 13
         12.3.    Advertising Contribution................................. 13
         12.4.    Regional Advertising Programs............................ 15

13.  QUALITY CONTROL....................................................... 15
         13.1.    Compliance with Operations Manual........................ 15
         13.2.    Standards and Specifications............................. 15
         13.3.    Inspections.............................................. 16
         13.4.    Restrictions on Services and Products.................... 16
         13.5.    Approved Suppliers....................................... 16
         13.6.    Request to Approve Supplier.............................. 16
         13.7.    Shopping Service......................................... 17

14.  MARKS, TRADE NAMES AND PROPRIETARY INTERESTS.......................... 17
         14.1.    Marks.................................................... 17
         14.2.    No Use of Other Marks.................................... 17
         14.3.    System................................................... 17
         14.4.    Mark Infringement........................................ 18
         14.5.    Franchisee's Business Name............................... 18
         14.6.    Change of Marks.......................................... 18

15.  REPORTS, RECORDS AND FINANCIAL STATEMENTS............................. 18
         15.1.    Franchisee Reports....................................... 18
         15.2.    Verification............................................. 19
         15.3.    Books and Records........................................ 19
         15.4.    Audit of Books and Records............................... 19

16.  TRANSFER.............................................................. 20
         16.1.    Transfer by Franchisee................................... 20
         16.2.    Pre-Conditions to Franchisee's Transfer.................. 20
         16.3.    Franchisor's Approval of Transfer........................ 21
         16.4.    Right of First Refusal................................... 21
         16.5.    Specific Types of Transfers.............................. 22

<PAGE>

         16.6.    Assignment by the Franchisor............................. 23
         16.7.    Franchisee's Death or Disability......................... 23

17.  TERM AND EXPIRATION................................................... 23
         17.1.    Term..................................................... 23
         17.2.    Rights Upon Expiration................................... 23
         17.3.    Exercise of Option for Successor Franchise............... 24
         17.4.    Conditions of Refusal.................................... 24

18.  DEFAULT AND TERMINATION............................................... 24
         18.1.    Termination by Franchisee................................ 24
         18.2.    Termination by Franchisor - Effective Upon Notice........ 25
         18.3.    Termination by Franchisor - Thirty Days Notice........... 26
         18.4.    Right to Purchase........................................ 27
         18.5.    Obligations of Franchisee Upon Termination or Expiration. 28
         18.6.    Acknowledgement.......................................... 29
         18.7.    State and Federal Law.................................... 29

19.  BUSINESS RELATIONSHIP................................................. 30
         19.1.    Independent Businesspersons.............................. 30
         19.2.    Payment of Third Party Obligations....................... 30
         19.3.    Indemnification.......................................... 30

20.  RESTRICTIVE COVENANTS................................................. 30
         20.1.    Non-Competition During Term.............................. 30
         20.2.    Post-Termination Covenant Not to Compete................. 31
         20.3.    Confidentiality of Proprietary Information............... 32
         20.4.    Confidentiality Agreement................................ 32

21.  INSURANCE............................................................. 32
         21.1.    Insurance Coverage....................................... 32
         21.2.    Proof of Insurance Coverage.............................. 32

22.  MISCELLANEOUS PROVISIONS ............................................. 33
         22.1.    Governing Law/Consent to Venue and Jurisdiction.......... 33
         22.2.    Modification............................................. 33
         22.3.    Entire Agreement......................................... 33
         22.4.    Delegation by the Franchisor............................. 34
         22.5.    Effective Date........................................... 34
         22.6.    Review of Agreement...................................... 34
         22.7.    Attorneys' Fees.......................................... 34
         22.8.    Injunctive Relief........................................ 34
         22.9.    No Waiver................................................ 34
         22.10.   No Right to Set Off...................................... 34
         22.11.   Invalidity............................................... 34

<PAGE>

         22.12.   Notices.................................................. 35
         22.13.   Acknowledgement.......................................... 35



                                    EXHIBITS
                                    --------

I.                Addendum to Franchise Agreement - Location Approval

II.               Guaranty and Assumption of Franchisee's Obligations

III.              Statement of Ownership

IV.               Authorization Agreement for Prearranged Payments



<PAGE>



                        PAK MAIL CENTERS OF AMERICA, INC.
                               FRANCHISE AGREEMENT
                        ---------------------------------


     THIS AGREEMENT (the "Agreement") is made this ____ day of ________,  199__,
by and  between  PAK MAIL  CENTERS OF  AMERICA,  INC.,  a Colorado  corporation,
located  at 3033 S.  Parker  Road,  Suite  1200,  Aurora,  Colorado  80014  (the
"Franchisor") and

- ------------------------------------------------------------------- , located at

- --------------------------------------------------------------------------------
(the  "Franchisee"),  who,  on the  basis of the  following  understandings  and
agreements, agree as follows:


                                   1. PURPOSE

         1.1. The Franchisor has developed methods for  establishing,  operating
and promoting stores offering a variety of packaging, shipping, crating, freight
forwarding, mailing, communications and information services ("PAK MAIL Centers"
or "Centers")  which use the service mark "PAK MAIL" and related trade names and
trademarks ("Marks") and the Franchisor's  proprietary methods of doing business
("System").

     1.2. The Franchisor grants the right to others to develop and operate a PAK
MAIL Center, under the Marks and pursuant to the System.

     1.3.  The  Franchisee  desires to establish a PAK MAIL Center at a location
identified herein or to be later identified, and the Franchisor desires to grant
the Franchisee the right to operate a PAK MAIL Center at such location under the
terms and conditions which are contained in this Agreement.


                              2. GRANT OF FRANCHISE

     2.1. Grant of Franchise.  The Franchisor grants to the Franchisee,  and the
Franchisee accepts from the Franchisor, the right to use the Marks and System in
connection  with the  establishment  and operation of a PAK MAIL Center,  at the
location described in Article 3 of this Agreement.  The Franchisee agrees to use
the Marks and System, as they may be changed, improved, and further developed by
the  Franchisor  from  time to  time,  only in  accordance  with the  terms  and
conditions of this Agreement.

     2.2. Scope of Franchise  Operations.  The Franchisee agrees at all times to
faithfully,   honestly  and  diligently  perform  the  Franchisee's  obligations
hereunder,  and to continuously use best efforts to promote the PAK MAIL Center.
The Franchisee  agrees to utilize the Marks and System to operate all aspects of
the business  franchised  hereunder in  accordance  with the methods and systems
developed and prescribed from time to time by the Franchisor, all of which are a
part of the System.  The  Franchisee's  PAK MAIL Center shall offer all products
and services as the  Franchisor  shall  designate and shall be  restricted  from
offering or selling any products and  services  not  previously  approved by the
Franchisor in writing.


<PAGE>

                  3. FRANCHISED LOCATION AND TERRITORIAL RIGHTS

     3.1. Franchised Location. The Franchisee is granted the right and franchise
to own and operate a PAK MAIL Center at the address and location  which shall be
set forth in Exhibit I, attached hereto ("Franchised Location"). If, at the time
of execution of this Agreement,  the Franchised Location cannot be designated as
a specific  address because a location has not been selected and approved,  then
the  Franchisee  shall  promptly take steps to choose and acquire a location for
its PAK MAIL Center within the Designated  Area, set forth in Exhibit I. In such
circumstances, the Franchisee shall select and propose to the Franchisor for the
Franchisor's  prior  approval a specific  location for the  Franchised  Location
which,  once approved by the Franchisor,  shall  hereinafter be set forth in the
rider to Exhibit I.

     3.2. Protected  Territory.  So long as the Franchisee is in compliance with
this Agreement,  the Franchisor shall not establish or license another person or
entity to establish a PAK MAIL Center  within a certain  geographic  area as set
forth in Exhibit I ("Protected Territory").

     3.3.  Limitation  on Franchise  Rights.  The rights that are granted to the
Franchisee are for the specific  Franchised Location and Protected Territory and
cannot  be  transferred  to an  alternative  Franchised  Location  or  Protected
Territory,  or any other  location,  without the prior  written  approval of the
Franchisor,  which approval shall not be unreasonably  withheld.  The Franchisee
shall not operate  another Center or offer services which are part of the System
at any site other than the Franchised  Location without the  Franchisor's  prior
written  approval,  which  approval  can be  withheld  for  any  reason,  in the
Franchisor's sole discretion.

     3.4. A.M. P.M. MOVERS Program.  The Franchisor may offer the Franchisee the
opportunity to  participate in the "A.M.  P.M.  MOVERS  Program,"  whereby local
moving services for individuals and small business customers are either provided
by the  Franchisee  or arranged by the  Franchisee  with a third party using the
A.M. P.M.  MOVERS Mark.  The  Franchisee  may not  participate  in the A.M. P.M.
MOVERS Program without the Franchisor's prior written permission,  which will be
given when the Franchisor and the Franchisee sign the Franchisor's  then current
A.M. P.M. MOVERS Program Amendment to this Agreement.

     3.5. Franchisor's  Reservation of Rights. The Franchisee  acknowledges that
its  franchise  rights as  granted  are  non-exclusive  and that the  Franchisor
retains the rights,  among others: (1) to use, and to license others to use, the
Marks and System in connection  with the operation of a Pak Mail Center,  at any
location other than in the Protected Territory; (2) to use the Marks to identify
other  services  and  products  other than  those  which the  Franchisee  sells,
promotional and marketing  efforts or related items, or to identify services and


                                        2

<PAGE>


products  similar to those which the Franchisee  sells,  made available  through
alternative  channels  of  distribution,  at any  location;  and  (3) to use and
license the use of other  proprietary  marks or methods in  connection  with the
sale of products and services  similar to those which the Franchisee  will sell,
whether in  alternative  channels  of  distribution  or in  connection  with the
operation of packaging and mailing businesses at any location,  which businesses
are the same as, or similar to, or different from PAK MAIL Centers, on any terms
and conditions as the Franchisor deems advisable.


                            4. INITIAL FRANCHISE FEE

     4.1. Initial  Franchise Fee. In consideration  for the right to develop and
operate one PAK MAIL Center,  the Franchisee  agrees to pay to the Franchisor an
initial  franchise fee of $23,950 as of the date of execution of this Agreement.
The Franchisee acknowledges and agrees that the initial franchise fee represents
payment  for the initial  grant of the rights to use the Marks and System,  that
the  Franchisor  has earned the initial  franchise fee upon receipt  thereof and
that the fee is under no circumstances  refundable to the Franchisee after it is
paid, unless otherwise specifically set forth in this Agreement.


                      5. DEVELOPMENT OF FRANCHISED LOCATION

     5.1.  Approval of  Franchised  Location.  The  Franchisee  shall follow the
Franchisor's site selection procedures in locating a Franchised Location for the
PAK MAIL Center. The Franchisee shall seek the Franchisor's approval of any site
proposed as a  Franchised  Location,  by  submitting a complete  site  submittal
package, including demographics and other materials requested by the Franchisor,
containing  all  information  reasonably  required by the Franchisor to assess a
proposed  Franchised  Location.  The Franchisor will not  unreasonably  withhold
approval of a proposed site that meets all of the  Franchisor's  site  selection
criteria.

     5.2. Approval of Lease. The Franchisee shall obtain the Franchisor's  prior
written  approval  before  executing  any lease or  purchase  agreement  for the
Franchised Location.  Any lease for the Franchised Location shall, at the option
of the Franchisor, contain a provision: (1) allowing for assignment of the lease
to the  Franchisor in the event that this Agreement is terminated or not renewed
for any reason;  (2) giving the  Franchisor the right to cure any default by the
Franchisee  under such lease;  and (3) providing the Franchisor  with the right,
exercisable upon and as a condition of the approval of the Franchised  Location,
to execute the lease  agreement or other document  providing  entitlement to the
use of the Franchised Location in its own name or jointly with the Franchisee as
lessee and, upon the exercise of such option,  the Franchisor  shall provide the
Franchisee  with the right to use the premises as its  sublessee,  assignee,  or
other  similar  capacity  upon the same terms and  conditions as obtained by the
Franchisor.  The lease  shall be  collaterally  assigned  to the  Franchisor  as


                                        3

<PAGE>


security for the Franchisee's  timely  performance of all obligations under this
Agreement;  the Franchisee  shall obtain the lessor's consent to such collateral
assignment.  The  Franchisee  shall  deliver a copy of the signed  lease for the
Franchised  Location  to the  Franchisor  within 15 days of its  execution.  The
Franchisee  acknowledges that approval of a lease for the Franchised Location by
the Franchisor does not constitute a recommendation, endorsement or guarantee by
the Franchisor of the suitability or  profitability of the location or the lease
and the  Franchisee  should take all steps  necessary to ascertain  whether such
location and lease are acceptable to the Franchisee.

     5.3.  Conversion and Design.  The Franchisee  acknowledges that the layout,
design,  decoration and color scheme of PAK MAIL Centers are an integral part of
the  Franchisor's  proprietary  System and  accordingly,  the  Franchisee  shall
convert,  design and decorate the  Franchised  Location in  accordance  with the
Franchisor's plans and specifications and with the assistance of contractors and
suppliers designated by or otherwise approved by the Franchisor.  The Franchisee
shall  obtain the  Franchisor's  written  consent to any  conversion,  design or
decoration of the premises before remodeling or decorating  begins,  recognizing
that any related costs are the Franchisee's sole responsibility. It shall be the
Franchisee's responsibility to have prepared all required construction plans and
specifications  to suit the shape and dimensions of the Franchised  Location and
to insure compliance with applicable laws and the lease.

     5.4. Signs.  The Franchisee  shall purchase or otherwise  obtain for use at
the Franchised  Location and in connection  with the PAK MAIL Center signs which
comply with the standards and  specifications  of the Franchisor as set forth in
the  Operations  Manual,  as that term is  defined  in  Section  8.1.  It is the
Franchisee's sole responsibility to insure that any signs comply with applicable
local ordinances, mall regulations,  building codes and zoning regulations.  Any
modifications to the Franchisor's  standards and  specifications for signs which
must be made due to local ordinances, codes or regulations shall be submitted to
the  Franchisor for prior written  approval.  The  Franchisee  acknowledges  the
Marks, or any other name, symbol or identifying marks on any signs shall only be
used in accordance with the Franchisor's  standards and  specifications and only
with the prior written approval of the Franchisor.

     5.5.  Equipment.  The Franchisee shall purchase or otherwise obtain for use
at the Franchised  Location  equipment of a type and in an amount which complies
with  the  standards  and  specifications  of  the  Franchisor.  The  Franchisee
acknowledges   that  the  type,   quality,   configuration,   capability  and/or
performance  of the equipment are all standards and  specifications  which are a
part of the System and therefore such equipment  must be purchased,  leased,  or
otherwise   obtained  in  accordance   with  the   Franchisor's   standards  and
specifications and only from sources approved by the Franchisor.  The Franchisee
shall  equip the  Center  with  point-of-sale  systems,  computer  hardware  and
software,  copiers,  facsimile  machines and other  designated  equipment as are
consistent with the standards and specifications of the Franchisor.



                                        4

<PAGE>



     5.6. Permits and Licenses. The Franchisee agrees to obtain all such permits
and certifications as may be required for the lawful  construction and operation
of the  PAK  MAIL  Center  together  with  all  certifications  from  government
authorities  having  jurisdiction  over  the  site  that  all  requirements  for
construction and operation have been met, including without limitation,  zoning,
access,  sign,  health,   safety  requirements,   building  and  other  required
construction permits, licenses to do business and fictitious name registrations,
sales  tax  permits,   health  and  sanitation  permits  and  ratings  and  fire
clearances.  The Franchisee  agrees to obtain all customary  contractors'  sworn
statements  and partial and final lien  waivers  for  construction,  remodeling,
decorating and installation of equipment at the Franchised  Location.  Copies of
all subsequent inspection reports, warnings,  certificates and ratings issued by
any governmental entity during the term of this Agreement in connection with the
conduct of the PAK MAIL Center which indicates the Franchisee's  failure to meet
or maintain the highest governmental  standards, or less than full compliance by
the Franchisee with any applicable  law, rule or regulation,  shall be forwarded
to the Franchisor within five days of the Franchisee's receipt thereof.

     5.7.  Commencement of Operations.  Unless otherwise agreed to in writing by
the Franchisor and the Franchisee,  the Franchisee has 180 days from the date of
this  Agreement  within  which to: (1) secure all  necessary  financing  for the
Center;  (2) complete the initial training  program  described in Section 6.1 of
this  Agreement;  (3) select,  lease and develop the  Franchised  Location;  (4)
purchase an opening inventory of materials and supplies;  (5) obtain and provide
evidence of  insurance  as  described  in Section  21.1 below;  and (6) commence
operation of the PAK MAIL Center.  The Franchisor  will extend the time in which
the Franchisee has to commence operations for a reasonable period of time in the
event factors beyond the Franchisee's  reasonable control prevent the Franchisee
from meeting  this  development  schedule,  so long as the  Franchisee  has made
reasonable and continuing  efforts to comply with such  development  obligations
and the Franchisee  requests,  in writing, an extension of time in which to have
its PAK MAIL Center  established  before such  development  period  lapses.  The
Franchisee  shall obtain the  Franchisor's  approval prior to opening the Center
for business.


                                   6. TRAINING

     6.1. Initial Training Program.  The Franchisee or, if the Franchisee is not
an  individual,  the  person  designated  by the  Franchisee  to assume  primary
responsibility for the management of the PAK MAIL Center ("Principal Operator"),
is required to attend and  successfully  complete the initial  training  program
which  is  offered  by the  Franchisor  at one  of the  Franchisor's  designated
training  facilities.  Up to two  individuals are eligible to participate in the
Franchisor's  initial  training  program without charge of a tuition or fee. The
Franchisee  shall be responsible  for any and all traveling and living  expenses
incurred in connection  with  attendance at the training  program.  At least one
individual must successfully  complete the initial training program prior to the
Franchisee's commencement of operation of its PAK MAIL Center.

                                        5

<PAGE>

         6.2. Length of Training.  The initial training program shall consist of
a total of 12 days,  nine of which shall be classroom  instruction at a location
designated  by the  Franchisor  and  three of  which  shall  be  on-site  at the
Franchised  Location at or around the time the Center  opens for  business.  The
Franchisee,  and if applicable, the Principal Operator, shall attend the on-site
training at the Franchised Location.  The Franchisor reserves the right to waive
a portion of the  training  program or alter the  training  schedule,  if in the
Franchisor's  sole  discretion,   the  Franchisee  or  Principal   Operator  has
sufficient prior experience or training.

     6.3.  Additional  Training.  From time to time,  the Franchisor may present
seminars, conventions or continuing development programs or conduct meetings for
the benefit of the Franchisee. The Franchisee or its Principal Operator shall be
required  to attend any ongoing  mandatory  seminars,  conventions,  programs or
meetings  as may be offered by the  Franchisor.  The  Franchisor  shall give the
Franchisee  at  least 30 days  prior  written  notice  of any  ongoing  seminar,
convention  or  program  which is deemed  mandatory.  The  Franchisor  shall not
require that the Franchisee  attend any ongoing  training more often than once a
year. All mandatory training will be offered without charge of a tuition or fee;
provided,  however,  the Franchisee  will be  responsible  for all traveling and
living expenses which are associated with attendance at the same.


                            7. DEVELOPMENT ASSISTANCE

     7.1. Franchisor's Development Assistance.  The Franchisor shall provide the
Franchisee with assistance in the initial  establishment  of the PAK MAIL Center
as follows:

          a.  Provision of the initial  training  program to be conducted at the
     Franchisor's   designated   training  facilities  or  at  another  location
     designated by the Franchisor, as described in Article 6 above.

          b. Provision of written specifications for a Franchised Location which
     shall include,  without limitation,  specifications for space requirements,
     build out and the  demographics  and  character of the  surrounding  market
     area. The Franchisee  acknowledges  that the Franchisor shall have no other
     obligation  to  provide  assistance  in the  selection  and  approval  of a
     Franchised Location other than the provision of such written specifications
     and  approval  or  disapproval  of a proposed  Franchised  Location,  which
     approval or  disapproval  shall be based on  information  submitted  to the
     Franchisor in a form  sufficient to assess the proposed  location as may be
     reasonably required by the Franchisor.

          c. Directives regarding the required conversion, design and decoration
     of the PAK MAIL Center  premises,  plus  specifications  concerning  signs,
     decor, color, equipment, machines, uniforms and equipment.

          d.  Information  regarding  the  selection of suppliers of  equipment,
     items and materials  used and  inventory  and services  offered for sale in
   
                                       6

<PAGE>

     connection with the PAK MAIL Center. After execution of this Agreement, the
     Franchisor will provide the Franchisee  with a list of approved  suppliers,
     if any, of such equipment, items, materials, inventory and services and, if
     available,  a  description  of any national or central  purchase and supply
     agreements  offered by such approved  suppliers for the benefit of PAK MAIL
     franchisees.

          e.  Provision of an operations  manual in accordance  with Section 8.1
     below.

          f. The  Franchisor  will make available to the Franchisee at or around
     the  commencement  of  operations  of the  Franchisee's  PAK MAIL  Center a
     representative to be present for three days during the initial operation of
     the  Franchisee's  PAK MAIL  Center.  The  representative  will  assist the
     Franchisee's  employees  in the initial  operation  of the Center at a time
     scheduled by the  Franchisor,  unless in the Franchis- or's  determination,
     the Franchisee or the Principal Operator have had sufficient prior training
     or experience.

          g.  The  Franchisor   will  grant  the   Franchisee  a   nonexclusive,
     nontransferable  license to use certain  proprietary  computer programs and
     related  materials  developed  for use in the operation of Pak Mail Centers
     ("Program")  in  accordance  with the  terms of the  Franchisor's  standard
     Software License Agreement ("Software License  Agreement").  The Franchisee
     will use the Program in accordance  with the terms of the Software  License
     Agreement,  including using certain  computer  equipment  designated by the
     Franchisor as meeting its specifications ("Designated Equipment").


                              8. OPERATIONS MANUAL

     8.1.  Operations Manual. The Franchisor agrees to provide to the Franchisee
one  or  more  manuals,   technical   bulletins,   or  other  written  materials
(collectively referred to as "Operations Manual") covering certain standards and
specifications for packaging, shipping, crating, freight forwarding, mailing and
communications services and other operating and marketing techniques for the PAK
MAIL Center.  The  Franchisee  agrees that it shall  comply with the  Operations
Manual as an  essential  aspect of its  obligations  under  this  Agreement  and
failure by the Franchisee to substantially comply with the Operations Manual may
be considered by the Franchisor to be a breach of this Agreement.

     8.2.  Confidentiality of Operations Manual Contents.  The Franchisee agrees
to use the Marks and System only as  specified  in the  Operations  Manual.  The
Operations  Manual is the sole property of the  Franchisor  and shall be used by
the Franchisee  only during the term of this Agreement and in strict  accordance
with the terms and conditions  hereof.  The  Franchisee  shall not duplicate the
Operations  Manual nor disclose its contents to persons other than its employees
or officers who have signed a confidentiality and noncompetition  agreement in a
form approved by the  Franchisor.  The  Franchisee  shall return the  Operations
Manual to the Franchisor upon the expiration,  termination or assignment of this
Agreement.

                                       7

<PAGE>


     8.3.  Changes to Operations  Manual.  The Franchisor  reserves the right to
revise the Operations  Manual from time to time as it deems  necessary to update
or change  operating and marketing  techniques or standards and  specifications.
The Franchisee,  upon receipt of any updated information,  shall update its copy
of the  Operations  Manual as instructed by the Franchisor and shall conform its
operations with the updated provisions within a reasonable time thereafter.  The
Franchisee  acknowledges  that a master copy of the Operations Manual maintained
by the Franchisor at its principal office shall be controlling in the event of a
dispute relative to the content of any Operations Manual.


                             9. OPERATING ASSISTANCE

     9.1.  Franchisor's   Services.  The  Franchisor  agrees  that,  during  the
Franchisee's  operation  of the PAK  MAIL  Center,  the  Franchisor  shall  make
available to the Franchisee the following services:

          a. Upon the  reasonable  request of the  Franchisee,  consultation  by
     telephone,  facsimile or electronic mail, regarding the continued operation
     and management of a PAK MAIL Center and advice  regarding the packaging and
     shipping services, quality control, inventory issues, customer and supplier
     relations issues and similar advice.

          b. Access to advertising and promotional materials as may be developed
     by the Franchisor, the cost of which may be passed on to the Franchisee, at
     the Franchisor's option.

          c.  On-going  updates  of  information  and  programs   regarding  the
     packaging and shipping industry, the competition,  the PAK MAIL concept and
     the System, including, without limitation, information about special or new
     products which may be developed and made available to PAK MAIL  franchisees
     as a part of the System.

          d. The Franchisor shall make the initial training program available to
     replacement  or  additional  Principal  Operators  during  the term of this
     Agreement.  The Franchisee  shall be responsible  for all travel and living
     expenses  incurred  by its  personnel  during  the  training  program.  The
     availability   of  the  training   programs   shall  be  subject  to  space
     considerations and prior commitments to new PAK MAIL franchisees.

     9.2. Additional  Franchisor Services.  Although not obligated to do so, the
Franchisor  may  make  its  employees  or  designated  agents  available  to the
Franchisee  for on-site  advice and  assistance in connection  with the on-going
operation of the PAK MAIL Center governed by this Agreement.

                                       8

<PAGE>

                     10. FRANCHISEE'S OPERATIONAL COVENANTS

     10.1. Business  Operations.  The Franchisee  acknowledges that it is solely
responsible  for the  successful  operation  of its PAK MAIL Center and that the
continued   successful  operation  thereof  is,  in  part,  dependent  upon  the
Franchisee's  compliance  with this  Agreement  and the  Operations  Manual.  In
addition  to all  other  obligations  contained  in  this  Agreement  and in the
Operations Manual, the Franchisee covenants that:

          a. The Franchisee shall maintain clean, efficient and high quality PAK
     MAIL Center  operations  and shall operate the business in accordance  with
     the  Operations  Manual  and in such a  manner  as not to  detract  from or
     adversely  reflect upon the name and  reputation of the  Franchisor and the
     goodwill associated with the PAK MAIL name and Marks.

          b. The Franchisee  will conduct itself and operate its PAK MAIL Center
     in compliance with all applicable laws, health  department  regulations and
     other  ordinances and in such a manner so as to promote a good public image
     in the business community. In connection therewith,  the Franchisee will be
     solely and fully responsible for obtaining any and all licenses to carry on
     business at the PAK MAIL Center.

          c. The Franchisee  acknowledges that proper management of the PAK MAIL
     Center is important  and shall insure that the  Franchisee  or a designated
     Principal  Operator who has completed  the  Franchisor's  initial  training
     program be responsible for the management of the PAK MAIL Center.

          d. The Franchisee  shall offer only products and services  through its
     Center  which  meet or exceed  the  minimum  standards  and  specifications
     established  by the  Franchisor  more  fully  described  in the  Operations
     Manual.  The  Franchisee  shall offer all types of products and services as
     from time to time may be  prescribed  by the  Franchisor  and shall refrain
     from  offering  any other types of products or  services,  or  operating or
     engaging in any other type of business or  profession,  from or through the
     PAK MAIL Center.

          e. The Franchisee will pay on a timely basis all amounts due and owing
     to  the  Franchisor   pursuant  to  any  separate  agreements  between  the
     Franchisee  and  the  Franchisor  and all  amounts  due  and  owing  by the
     Franchisee  to all third  parties,  including  national  vendors and taxing
     authorities,  with whom the  Franchisee  does  business  at or through  the
     Center.  In connection  with any amounts due and owing by the Franchisee to
     third parties, the Franchisee expressly  acknowledges that a default by the
     Franchisee  with respect to such  indebtedness  may be considered a default
     hereunder and the Franchisor may avail itself of all remedies  provided for
     herein in the event of default.

          f. The Franchisee  shall comply with all agreements with third parties
     related to the PAK MAIL Center including, in particular,  all provisions of
     any premises lease and the Software License Agreement.

                                       9

<PAGE>
          g. The Franchisee and all employees of the Franchisee  shall present a
     professional  appearance,  as described in the Operations Manual, and shall
     render competent and courteous  service to customers of the PAK MAIL Center
     while working at the Franchised  Location.  The Franchisee is required,  at
     the  Franchisee's  expense,  to purchase  specified  wearing  apparel  from
     suppliers approved by the Franchisor. All Principal Operators, employees of
     the  Franchisee,  the Franchisee  and its owners,  shall wear the specified
     uniform  at all  times  while  working  at  the  Franchised  Location.  The
     Franchisor has the right, in its sole and absolute discretion, to change or
     modify such dress code guidelines.

          h. The Franchisee agrees to renovate,  refurbish,  remodel or replace,
     at its own expense,  the real and personal  property and equipment  used in
     the  operation  of the PAK MAIL  Center,  when  reasonably  required by the
     Franchisor  in order to comply with the image,  standards of operation  and
     performance  capability established by the Franchisor from time to time. If
     the Franchisor  changes its image or standards of operation,  it shall give
     the Franchisee a reasonable period of time within which to comply with such
     changes.

          i.  The  Franchisee  shall  be  responsible  for  training  all of its
     employees  who work in any  capacity  in the PAK MAIL  Center  and shall be
     fully  responsible  for all  employees'  compliance  with  the  operational
     standards  which are part of the System.  The  Franchisee  must conduct its
     employee  training  in  the  manner  and  according  to  the  standards  as
     prescribed   in  the   Operations   Manual.   Any  employee  who  does  not
     satisfactorily  complete the training shall not work in any capacity in the
     Franchisee's PAK MAIL Center.

          j. The Franchisee shall at all times during the term of this Agreement
     own and control the PAK MAIL Center authorized  hereunder.  Upon request of
     the Franchisor, the Franchisee shall promptly provide satisfactory proof of
     such  ownership  to the  Franchisor.  The  Franchisee  represents  that the
     Statement  of  Ownership,  attached  hereto  as  Exhibit  III  and by  this
     reference  incorporated  herein,  is  true,  complete,   accurate  and  not
     misleading,  and,  in  accordance  with the  information  contained  in the
     Statement of Ownership, the controlling ownership of the PAK MAIL Center is
     held  by  the  Franchisee.   The  Franchisee  shall  promptly  provide  the
     Franchisor with a written notification if the information  contained in the
     Statement  of  Ownership  changes  at any  time  during  the  term  of this
     Agreement  and  shall  comply  with  the  applicable   transfer  provisions
     contained  in Article 16  herein.  In  addition,  if the  Franchisee  is an
     entity,  all of the  owners  of the  Franchisee  shall  sign  the  Personal
     Guaranty attached hereto as Exhibit II.

          k. The Franchisee shall at all times during the term of this Agreement
     keep  its  PAK  MAIL  Center  open  during  the  business  hours  as may be
     designated by the Franchisor from time to time in the Operations Manual and
     shall  maintain   sufficient  supplies  of  products  and  employ  adequate
     personnel at all times so as to operate the Center at its maximum  capacity
     and efficiency.

                                       10

<PAGE>



                                  11. ROYALTIES

     11.1.  Monthly  Royalty.  The Franchisee  agrees to pay to the Franchisor a
monthly  royalty  ("Royalty")  equal to 5% of the total  amount of its  "Royalty
Based  Revenues"  (defined in Section 11.2 below) for the first  $200,000 of the
Center's  Royalty  Based  Revenues,  4 1/2% for the next $50,000 of the Center's
Royalty Based  Revenues,  4% for the next $50,000 of the Center's  Royalty Based
Revenues,  3 1/2% for the next $50,000 of the Center's  Royalty Based  Revenues,
and 3% for all subsequent  Royalty Based Revenues of the Center received in that
calendar year.

     11.2.  Royalty Based  Revenues.  "Royalty  Based  Revenues"  shall mean and
include the aggregate  amount of all sales of services,  products or merchandise
of every kind or nature  performed,  sold  from,  at or in  connection  with the
operation  of the Center or arising out of the  operation or conduct of business
by the Center, including sales made at or away from the Center, whether for cash
or credit,  but excluding all: (i) federal,  state or municipal sales or service
taxes  collected from customers and paid to the  appropriate  taxing  authority;
(ii) income generated from the sale of postage stamps;  (iii) key deposits;  and
(iv) other exclusions as may be authorized in writing by the Franchisor.

     11.3. Royalty Payments.  Royalty payments shall be made monthly and sent to
the  Franchisor by electronic  funds transfer no later than the 10th day of each
month or such other day which the  Franchisor  will  designate from time to time
("Due  Date") based on Royalty  Based  Revenues  for the  immediately  preceding
month. At the  Franchisor's  request and in no event later than 30 days prior to
the  opening of the  Center,  the  Franchisee  shall  execute  an  Authorization
Agreement for Prearranged  Payment of Royalties by electronic  transfer of funds
from the Franchisee's bank account to the Franchisor's bank account, in the form
attached  to this  Agreement  as Exhibit  IV. No later than the Due Date of each
month,  the Franchisee  shall report to the Franchisor by electronic means or in
written form, as may be reasonably directed by the Franchisor,  in a manner more
fully  described in Section 15.1 below,  with such  information  and pursuant to
such standard  transmittal  procedures  regarding the Franchisee's Royalty Based
Revenues and such additional  information as may be requested by the Franchisor.
The  Franchisor  reserves  the right to require  Royalty  payments  be made on a
weekly or bi-weekly  basis if the Franchisee does not timely or fully submit the
required payments or reports. The Franchisor shall have the right to verify such
Royalty  payments  from time to time as it deems  necessary,  in any  reasonable
manner.  In the event that the Franchisee  fails to have sufficient funds in its
account  or  otherwise  fails  to pay  any  Royalties  as of the Due  Date,  the
Franchisee shall owe, in addition to such Royalties, interest after the Due Date
at the highest  applicable legal rate for open account  business credit,  not to
exceed 1 1/2% per month.  The  Franchisee  acknowledges  that this  Section 11.3
shall not constitute the  Franchisor's  or its  affiliates'  agreement to accept

                                       11

<PAGE>


such  payments  after  they  are due or a  commitment  to  extend  credit  to or
otherwise finance operation of the Center. The Franchisor  reserves the right to
automatically  assess a monthly $50 late charge for any report and/or  financial
statement  required  under  Section  15.1 below which is not timely filed by the
Franchisee.  Such late  charge  shall  continue  to accrue  each month that said
report(s)  and  financial  statement(s)  remain  unfiled,  and  shall be due and
payable in full upon demand by the Franchisor.  In the event such late charge(s)
is/are not paid upon demand,  the Franchisor may elect to pursue its remedies as
further  set  forth in this  Agreement.  In no event  shall  the  Franchisee  be
required  to pay a late  payment  and/or  interest  at a rate  greater  than the
maximum interest rate permitted by applicable law.

     11.4.  Application  of Payments.  Notwithstanding  any  designation  by the
Franchisee,  the Franchisor  shall have sole discretion to apply any payments by
the Franchisee,  and any credits  received by the Franchisor on the Franchisee's
behalf from third party vendors, to any of Franchisee's past due indebtedness to
Franchisor  for  Royalties,   Advertising  Contributions,   purchases  from  the
Franchisor or its affiliates, interest or any other indebtedness.


                                 12. ADVERTISING

     12.1. Approval of Advertising. The Franchisee shall obtain the Franchisor's
prior  written  approval  of all  written  advertising  or  other  marketing  or
promotional  programs  regarding  the  PAK  MAIL  Center,   including,   without
limitation,  "Yellow  Pages"  advertising,  newspaper  ads,  flyers,  brochures,
coupons, direct mail pieces,  Internet advertising,  including on the World Wide
Web,  specialty  and novelty  items and radio and  television  advertising.  The
Franchisee  shall also obtain the  Franchisor's  prior written  approval  before
using any  promotional  materials  as may be provided by vendors.  The  proposed
written  advertising or a description  of the marketing or  promotional  program
shall be  submitted  to the  Franchisor  at least 30 days prior to  publication,
broadcast or use. The Franchisee acknowledges that advertising and promoting the
PAK MAIL Center in accordance with the Franchisor's standards and specifications
is an essential aspect of the System,  and the Franchisee  agrees to comply with
all advertising  standards and specifications.  The Franchisee shall display all
required  promotional  materials,  signs,  point of purchase  displays and other
marketing  materials in its PAK MAIL Center and in the manner  prescribed by the
Franchisor.

     12.2. Marketing Material Beginning Inventory. If this Agreement governs the
first Center to be opened and operated by the  Franchisee,  then the  Franchisee
shall pay to the Franchisor and other  suppliers a  nonrefundable,  nonrecurring
fee for marketing material beginning  inventory  ("Marketing  Material Beginning
Inventory") in an amount between $571 and $890 for  Franchisor's  provision of a
beginning  inventory of marketing material for the Franchisee's PAK MAIL Center.
The exact amount  payable for the  Marketing  Material  Beginning  Inventory fee
shall be determined by the Franchisee.  All or a part of that amount will be due
and payable to the Franchisor and other suppliers by the Franchisee on or before
the  Franchisee's  commencement of the initial training  program.  The Marketing
Material  Beginning  Inventory  will be  provided  by the  Franchisor  and other
suppliers at or around the opening of the Franchisee's Center.

                                       12

<PAGE>


     12.3.  Advertising  Contribution.  The  Franchisee  shall  contribute to an
advertising fund established by the Franchisor  ("Advertising Fund") a fee equal
to  2%  of  the  total  amount  of  the  Franchisee's   Royalty  Based  Revenues
("Advertising Contribution").  The Advertising Contribution shall be paid to the
Franchisor in addition to Royalties and the following terms and conditions shall
apply:

          a. The Advertising Contribution shall be payable to "Pak Mail National
     Ad Fund"  and  made  concurrently  with the  payment  of the  Royalties  by
     electronic  transfer of funds from the Franchisee's  bank account to a bank
     account  designated by the  Franchisor,  no later than the 10th day of each
     month, for the Advertising Contribution based on the Royalty Based Revenues
     of the immediately preceding month.

          b. The  Advertising  Contributions  will be  subject  to the same late
     charges as the Royalties, in an amount and manner set forth in Section 11.3
     above.

          c.  Upon the  request  of the  Franchisee,  the  Franchisor  will make
     available  to the  Franchisee,  no later than 30 days after the end of each
     fiscal quarter,  an unaudited  financial  statement which indicates how the
     Advertising Fund has been spent.

          d. The Franchisor shall direct all advertising and marketing  programs
     financed by the  Advertising  Fund,  with sole discretion over the creative
     concepts, materials and endorsements used therein,  geographic,  market and
     media  placement  and  allocation,  and  the  administration  thereof.  The
     Franchisee agrees that the Advertising Fund may be used to pay the costs of
     preparing and producing video and audio and written advertising  materials;
     administering  multi-regional  advertising  programs,   including,  without
     limitation,   purchasing  direct  mail  and  other  media  advertising  and
     employing   advertising  agencies  and  staff  to  assist  therewith;   and
     supporting  public  relations,  market  research and other  advertising and
     marketing activities.

          e. The  Advertising  Fund shall be accounted for  separately  from the
     Franchisor's  other  funds  and  shall  not be  used to  defray  any of the
     Franchisor's  general  operating  expenses,   except  for  such  reasonable
     administrative  costs, salaries and overhead as the Franchisor may incur in
     activities  related to the  administration  of the Advertising Fund and its
     marketing  programs,  including,  without  limitation,   conducting  market
     research,  preparing  material,  incurring  related  accounting  and  legal
     expenses,  collecting and accounting for Advertising Fund contributions and
     all costs and expenses  related to the Franchise  System Advisory  Council.
     The  Franchisor may spend in any fiscal year an amount greater or less than
     the aggregate  contribution of all PAK MAIL Centers to the Advertising Fund
     in that year and the  Advertising  Fund may borrow from the  Franchisor  or
     other lenders to cover deficits or cause the Advertising Fund to invest any
     surplus for future use. All interest  earned on monies  contributed  to the
     Advertising  Fund will be first used to pay costs. The Advertising Fund may
     be incorporated or operated  through an entity separate from the Franchisor
     at such time as the Franchisor deems appropriate, and such successor entity
     shall have all rights and duties of the Franchisor pursuant to this Section
     12.3.

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<PAGE>


          f. The Franchisee  understands and  acknowledges  that the Advertising
     Fund is intended to maximize  recognition of the Marks and patronage of PAK
     MAIL  Centers.  Although  the  Franchisor  will  endeavor  to  utilize  the
     Advertising  Fund  to  develop  advertising  and  marketing  materials  and
     programs and to place  advertising  that will benefit all PAK MAIL Centers,
     the Franchisor  undertakes no obligation to ensure that expenditures by the
     Advertising  Fund in or affecting any geographic area are  proportionate or
     equivalent  to the  contributions  by PAK MAIL  Centers  operating  in that
     geographic  area or that any PAK MAIL  Center will  benefit  directly or in
     proportion to its  contribution  from the  development of  advertising  and
     marketing  materials or the placement of  advertising.  Except as expressly
     provided in this Section 12.3, the Franchisor assumes no direct or indirect
     liability or obligation to the Franchisee with respect to the  maintenance,
     direction or administration of the Advertising Fund.

          g. The  Franchisor  reserves  the right to terminate  the  Advertising
     Fund, upon 30 days' written notice to the Franchisee. All unspent monies on
     the  date  of  termination   shall  be  distributed  to  the   Franchisor's
     franchisees  in  proportion  to  their  respective   contributions  to  the
     Advertising Fund during the preceding 12 month period. The Franchisor shall
     have the right to reinstate  the  Advertising  Fund upon the same terms and
     conditions  set forth  herein  upon 30 days'  prior  written  notice to the
     Franchisee.

     12.4.  Regional  Advertising  Programs.  The Franchisor reserves the right,
upon 30 days  prior  written  notice to the  Franchisee,  to  create a  regional
advertising association  ("Association") for the benefit of PAK MAIL franchisees
located  within a particular  geographic  area. If an Association is established
for the area where the Franchisee is located, the Franchisee will be required to
participate in the Association for the purpose of selecting and participating in
regional marketing and promotion programs for PAK MAIL Centers.  The Franchisor,
in its sole  discretion,  may contribute up to one-half of the Advertising  Fund
payments received by the Franchisor from franchisees in the Association for such
marketing and advertising programs.  The Franchisee will be required to remain a
member of and be bound by the  decisions  of the  majority of the members of the
Association regarding expenditures,  assessments and dues of the Association, to
the extent that they are approved by the  Franchisor.  Each  Association has the
right,  by majority vote, to require its members to pay additional  monthly dues
to  the  Association.  The  failure  of the  Franchisee  to  participate  in the
Association or pay any dues required by the  Association,  may, at the option of
the Franchisor,  be deemed to be a breach of this Agreement.  The Franchisor has
the right, in its sole discretion, to form and terminate all Associations and to
determine the composition of all geographic territories and market areas for the
implementation  of such  regional  advertising  and  promotion  campaigns and to
require that the Franchisee participate in such regional advertising programs as
and when they may be established by the  Franchisor.  If a regional  advertising
program is implemented on behalf of a particular  region by the Franchisor,  the
Franchisor,  to the extent  reasonably  calculable,  will only use contributions
from PAK  MAIL  franchisees  within  such  region  for the  particular  regional
advertising  program.  The  Franchisor  also  reserves the right to establish an
Association in the form of a cooperative for a particular  region and enable the
cooperative Association to self-administer the regional advertising program.

                                       14

<PAGE>

                               13. QUALITY CONTROL

     13.1.  Compliance with Operations Manual. The Franchisee agrees to maintain
and  operate  the PAK MAIL  Center in  compliance  with this  Agreement  and the
standards and specifications contained in the Operations Manual, as the same may
be modified from time to time by the Franchisor.

     13.2.  Standards and Specifications.  The Franchisor will make available to
the Franchisee standards and specifications for products and services offered at
or through the PAK MAIL  Center and for decor,  displays,  uniforms,  materials,
forms,  items,  supplies and services  used in connection  with the Center.  The
Franchisor  reserves  the  right to  change  standards  and  specifications  for
services  and  products  offered at or through  the PAK MAIL  Center and for the
decor, displays,  uniforms,  materials, forms, items, supplies and services used
in  connection  with  the  Center,  upon 30 days  prior  written  notice  to the
Franchisee. The Franchisee shall, throughout the term of this Agreement,  remain
in compliance and strictly adhere to all of the Franchisor's  current  standards
and specifications for the PAK MAIL Center as prescribed from time to time.

     13.3. Inspections. The Franchisor shall have the right to examine the
Franchised Location, including the inventory,  products,  equipment,  materials,
supplies or services used or sold there, to ensure compliance with all standards
and  specifications  set by the  Franchisor.  The Franchisor  shall conduct such
inspections  during regular  business hours and the Franchisee may be present at
such  inspections.  The Franchisor,  however,  reserves the right to conduct the
inspections without prior notice to the Franchisee.

     13.4.  Restrictions on Services and Products.  The Franchisee is prohibited
from  offering or selling any products or services not  authorized by Franchisor
as being a part of the System.  However,  if the  Franchisee  proposes to offer,
conduct or utilize any products, services,  materials, forms, items, supplies or
services  for use in  connection  with or sale through the PAK MAIL Center which
are not previously approved by the Franchisor as meeting its specifications, the
Franchisee shall first notify the Franchisor in writing requesting approval. The
Franchisor  may, in its sole  discretion,  for any reason  whatsoever,  elect to
withhold  such  approval;  however,  in order to make  such  determination,  the
Franchisor may require submission of specifications,  information, or samples of
such products,  services,  materials,  forms, items or supplies.  The Franchisor
will advise the  Franchisee  within a reasonable  time  whether  such  products,
services, materials, forms, items or supplies meet its specifications.

     13.5.  Approved  Suppliers.  The  Franchisee  shall  purchase all products,
services,  supplies and  materials  required  for the  operation of the PAK MAIL
Center from  suppliers  designated or approved by the Franchisor or, if there is

                                       15

<PAGE>

no designated or approved supplier for a particular product,  service, supply or
material,   from  such  other  suppliers  who  meet  all  of  the   Franchisor's
specifications and standards as to quality, composition,  finish, appearance and
service,  and who shall adequately  demonstrate their capacity and facilities to
supply the  Franchisee's  needs in the  quantities,  at the times,  and with the
reliability requisite to an efficient operation of the PAK MAIL Center.

     13.6.  Request to Approve Supplier.  In the event the Franchisee desires to
purchase or use products,  services,  supplies or materials from suppliers other
than those previously approved by the Franchisor, the Franchisee shall, prior to
purchasing  from or  otherwise  utilizing  any  supplier  give the  Franchisor a
written request to approve the supplier. In the event the Franchisor rejects the
Franchisee's  requested new supplier, the Franchisor must, within 60 days of the
receipt  of  the  Franchisee's  request  to  approve  the  supplier  notify  the
Franchisee in writing of its rejection. The Franchisor may continue from time to
time to inspect any suppliers' facilities and products to assure compliance with
the Franchisor's  standards and  specifications.  Permission for such inspection
shall be a condition of the continued approval of such supplier.  The Franchisor
may at its  sole  discretion,  for any  reason  whatsoever,  elect  to  withhold
approval of the  supplier;  however,  in order to make such  determination,  the
Franchisor may require that samples from a proposed new supplier be delivered to
the Franchisor for testing prior to approval and use. A charge not to exceed the
actual cost of the test may be made by the  Franchisor  and shall be paid by the
Franchisee.

     13.7.  Shopping  Service.  The  Franchisor  reserves the right to use third
party  shopping  services  from  time to time to  evaluate  the  conduct  of the
Franchisee's  PAK MAIL  Center,  including  such  things  as  customer  service,
cleanliness,  merchandising and proper use of registers. Franchisor may use such
shopping services to inspect the Franchisee's PAK MAIL Center at any time at the
Franchisor's  expense,  without  prior  notification  to  the  Franchisee.   The
Franchisor may make the results of any such service evaluation  available to the
Franchisee, in the Franchisor's sole discretion.


                14. MARKS, TRADE NAMES AND PROPRIETARY INTERESTS

     14.1.  Marks. The Franchisee  acknowledges that the Franchisor has the sole
right to own,  license and control the  Franchisee's use of the PAK MAIL service
mark and other of the Marks, and that such Marks shall remain under the sole and
exclusive ownership and control of the Franchisor.  The Franchisee  acknowledges
that it has not acquired  any right,  title or interest in such Marks except for
the right to use such  marks in the  operation  of its PAK MAIL  Center as it is
governed by this Agreement. Except as may be permitted in the Operations Manual,
the Franchisee  agrees not to use any of the Marks as part of an electronic mail
address or on any sites on the Internet or the World Wide Web and the Franchisee
agrees not to use or register any of the Marks as a domain name on the Internet.

     14.2.  No Use of Other Marks.  The  Franchisee  agrees that no service mark
other than "PAK MAIL" or such other Marks as may be specified by the  Franchisor
shall be used in the  identification,  marketing,  promotion or operation of the
PAK MAIL Center.

                                       16

<PAGE>


     14.3.  System.  The Franchisee  acknowledges  that the Franchisor  owns and
controls the distinctive plan for the establishment,  operation and promotion of
the PAK  MAIL  Center  and all  related  licensed  methods  of  doing  business,
previously  defined as the  "System",  which  include,  but are not  limited to,
methods for shipping,  crating,  freight  forwarding,  mailing,  communications,
inventory type and control,  technical equipment standards,  customer relations,
marketing techniques, written promotional materials, advertising, and accounting
systems,  all of which constitute  confidential trade secrets of the Franchisor,
and the Franchisee  acknowledges  that the Franchisor has valuable rights in and
to such trade  secrets.  The  Franchisee  further  acknowledges  that it has not
acquired any right,  title or interest in the System except for the right to use
the System in the  operation  of the PAK MAIL  Center as it is  governed by this
Agreement and that it is obligated to maintain the confidentiality of the System
in accordance with Section 20.3 below.

     14.4. Mark Infringement.  The Franchisee agrees to notify the Franchisor in
writing of any possible infringement or illegal use by others of a trademark the
same as or confusingly similar to the Marks which may come to its attention. The
Franchisee  acknowledges  that the Franchisor  shall have the right, in its sole
discretion,  to  determine  whether  any action  will be taken on account of any
possible  infringement  or illegal use. The Franchisor may commence or prosecute
such action in the  Franchisor's own name and may join the Franchisee as a party
to the action if the Franchisor determines it to be reasonably necessary for the
continued protection and quality control of the Marks and System. The Franchisor
shall bear the reasonable cost of any such action,  including  attorneys'  fees.
The  Franchisee  agrees  to  fully  cooperate  with the  Franchisor  in any such
litigation.

     14.5.  Franchisee's  Business Name. The  Franchisee  acknowledges  that the
Franchisor  has a prior and  superior  claim to the "PAK MAIL" trade  name.  The
Franchisee  shall  not  use  the  words  "PAK  MAIL"  in the  legal  name of its
corporation,  partnership  or any other  business  entity used in conducting the
business  provided  for in this  Agreement.  The  Franchisee  also agrees not to
register  or attempt  to  register a trade name using the word "PAK MAIL" in the
Franchisee's name or that of any other person or business entity,  without prior
written consent of the Franchisor.  The Franchisee  shall not identify itself as
being  "Pak Mail  Centers  of  America,  Inc." or as being  associated  with the
Franchisor in any manner other than as a franchisee or licensee.  The Franchisee
further agrees that in all advertising  and promotion and promotional  materials
it will display its business  name only in obvious  conjunction  with the phrase
"PAK MAIL  Licensee"  or "PAK MAIL  Franchisee"  or with such other words and in
such other phrases to identify  itself as an  independent  owner of the PAK MAIL
Center, as may from time to time be prescribed in the Operations Manual.

     14.6.  Change  of  Marks.  In the event  that the  Franchisor,  in its sole
discretion,  shall  determine it necessary to modify or  discontinue  use of any
proprietary  Marks, or to develop additional or substitute marks, the Franchisee
shall,  within a  reasonable  time after  receipt  of  written  notice of such a
modification or  discontinuation  from the Franchisor,  take such action, at the
Franchisee's sole expense, as may be necessary to comply with such modification,
discontinuation, addition or substitution.

                                       17

<PAGE>

                  15. REPORTS, RECORDS AND FINANCIAL STATEMENTS

     15.1.  Franchisee Reports. The Franchisee shall establish and maintain,  at
its own expense,  bookkeeping,  accounting  and data  processing  systems  which
conform to the  specifications  which the  Franchisor may prescribe from time to
time  (including,   without   limitation,   requirements  for  timely  entry  of
information  into data  bases of the  Program,  periodic  printouts  of  reports
generated  by the Program  and the  Franchisor's  access to all Program  data by
modem).  Each transaction of the Center shall be processed on the Program in the
manner  prescribed by the  Franchisor.  The  Franchisor  shall have the right of
access to the Program and all data processed thereon with respect to the Center.
The Franchisee  shall provide access to the Franchisor at any time by installing
a modem which meets the Company's standards and  specifications.  The Franchisee
shall supply to the Franchisor such types of reports in a manner and form as the
Franchisor may from time to time reasonably require, including:

          a. within 10 days after the end of each  calendar  month (or weekly if
     the  Franchisor  requires the  Franchisee  to pay the Royalty  described in
     Section 5.B.  hereof on a weekly basis),  a report on the Center's  Royalty
     Based Revenues for such calendar month (or week);

          b. within 90 days after the end of the  Franchisee's  fiscal  year,  a
     balance  sheet and profit and loss  statement  for the Center for such year
     (or monthly or quarterly if required by the Franchisor,  in which case such
     statements shall also reflect year-to-date information); and

          c. upon request of the  Franchisor,  within 10 days after such returns
     are filed,  exact copies of federal and state  income,  sales and any other
     tax returns and such other forms,  records,  books and other information as
     the Franchisor may periodically require.

The  Franchisor  reserves  the  right to  require  that the  Franchisees  submit
financial  statements  on a  quarterly  or monthly  basis and  within  such time
periods  as may be  reasonable  under the  circumstances.  The  Franchisor  also
reserves  the  right  to  disclose  data  derived  from  such  reports,  without
identifying  the  Franchisee,   except  to  the  extent  identification  of  the
Franchisee  is  required  by law.  The  Franchisee  consents  to the  Franchisor
obtaining  financial  and  account  information  regarding  the  Center  and its
operations  from third parties with whom the Franchisee  does  business,  as and
when deemed necessary by the Franchisor.

     15.2. Verification.  Each report and financial statement to be submitted to
the Franchisor  pursuant to this  Agreement  shall be signed and verified by the
Franchisee.

     15.3.  Books and  Records.  The  Franchisee  shall  maintain  all books and
records for its PAK MAIL Center in accordance with generally accepted accounting
principles,  consistently  applied, and in a manner as reasonably  prescribed by
the  Franchisor,  and shall preserve these records for at least five years after
the fiscal year to which they relate.

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<PAGE>


     15.4.  Audit  of  Books  and  Records.  The  Franchisee  shall  permit  the
Franchisor  to inspect and audit the books and records of the PAK MAIL Center at
any  reasonable  time, at the  Franchisor's  expense.  If any audit  discloses a
deficiency  in amounts  for  payments  owed to the  Franchisor  pursuant to this
Agreement,  then such amounts shall become immediately payable to the Franchisor
by the  Franchisee,  with  interest  from the date such payments were due at the
lesser of 1 1/2% per month or the maximum rate allowed by law. In the event such
inspection  or audit is made  necessary by the  Franchisee's  failure to furnish
required reports,  supporting records or other  information,  or to furnish such
information on a timely basis for two or more consecutive  reporting periods, or
if the Franchisee  has received  advance notice from the Franchisor and fails to
have the  books and  records  available  for such  audit or  otherwise  fails to
cooperate  therewith or if an  understatement  of Royalty Based Revenues for the
period of any audit is  determined by any such audit or inspection to be greater
than 5%, the  Franchisee  shall  reimburse the  Franchisor  for the cost of such
audit or inspection, including, without limitation, the charges of attorneys and
any  independent  accountants  and the  travel  expenses,  room  and  board  and
compensation of the Franchisor's employees.


                                  16. TRANSFER

     16.1.  Transfer by Franchisee.  The franchise granted herein is personal to
the Franchisee  and, except as stated below,  the Franchisor  shall not allow or
permit any transfer, assignment, subfranchise or conveyance of this Agreement or
any interest  hereunder.  As used in this Agreement,  the term "transfer"  shall
mean and  include the  voluntary,  involuntary,  direct or indirect  assignment,
sale, gift or other  disposition by the Franchisee (or any of its owners) of any
interest in: (1) this Agreement; (2) the ownership of the Franchisee; or (3) the
Center  or any  assets  of the  Center.  An  assignment,  sale,  gift  or  other
disposition  shall  include a transfer  resulting  from a  divorce,  insolvency,
corporate or partnership dissolution proceeding or otherwise by operation of law
or, in the event of the death of the  Franchisee,  or an owner of the Franchisee
by will,  declaration  of or  transfer  in trust or under the laws of  intestate
succession.

     16.2.  Pre-Conditions  to Franchisee's  Transfer.  The Franchisee shall not
transfer its rights  under this  Agreement or any interest in it, or any part or
portion of any business  entity that owns it or all or a substantial  portion of
the  assets  of  the  PAK  MAIL  Center,   unless  the  Franchisee  obtains  the
Franchisor's written consent and complies with the following requirements:

          a. Payment of all amounts due and owing  pursuant to this Agreement by
     the  Franchisee  to the  Franchisor  or its  affiliates or to third parties
     holding a security interest in any asset of the franchised business;

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<PAGE>


          b. Agreement by the proposed transferee to satisfactorily complete the
     initial training program described in this Agreement, which training may be
     completed by the transferee either prior to or immediately after assignment
     of this Agreement;

          c. Execution of a Franchise Agreement in a form then currently offered
     by the Franchisor, which shall supersede this Agreement in all respects. If
     a new Franchise  Agreement is signed, the terms thereof may differ from the
     terms of this  Agreement;  provided,  however,  the transferee  will not be
     required to pay any additional initial franchise fee;

          d.  Provision by the Franchisee of written notice to the Franchisor 30
     days' prior to the proposed effective date of the transfer,  such notice to
     contain  information  reasonably  detailed  to  enable  the  Franchisor  to
     evaluate the terms and conditions of the proposed transfer;

          e. The proposed  transferee  shall have  provided  information  to the
     Franchisor   sufficient   for  the   Franchisor   to  assess  the  proposed
     transferee's business experience, aptitude and financial qualification, and
     the Franchisor shall have  ascertained  that the proposed  transferee meets
     such qualifications;

          f.  Execution  by  Franchisee  of  a  general   release,   in  a  form
     satisfactory  to  the  Franchisor,  of  any  and  all  claims  against  the
     Franchisor,  its  affiliates  and  their  respective  officers,  directors,
     employees and agents;

          g. Payment by the Franchisee or the proposed transferee of $2,500; and

          h.  Agreement  by the  Franchisee  to  abide  by the  post-termination
     covenant not to compete set forth in Section 20.2 below.

     16.3.  Franchisor's  Approval of Transfer.  The Franchisor has 30 days from
the date of the written notice of the proposed transfer to approve or disapprove
in writing, of the Franchisee's proposed transfer.  The Franchisee  acknowledges
that the proposed  transferee  shall be evaluated for approval by the Franchisor
based on the same criteria as is currently  being used to assess new franchisees
of the  Franchisor  and that such  proposed  transferee  shall be  provided,  if
appropriate,  with such  disclosures as may be required by state or federal law.
The Franchisor shall have the right to approve the material terms and conditions
of the transfer,  including,  without limitation,  the right to confirm that the
price and terms of payment  are not so  burdensome  as to affect  adversely  the
transferee's operation of the Center. If the Franchisee (and/or the transferring
owners) finance any part of the sale price of the transferred  interest, if any,
unless waived in writing by the  Franchisor,  the  Franchisee  and/or its owners
must agree that all  obligations  of the  transferee  under or  pursuant  to any
promissory notes, agreements or security interests reserved by the Franchisee or
its  owners in the  assets of the  Center or the  Franchised  Location  shall be
subordinate to the  transferee's  obligations  to pay royalty fees,  Advertising
Contributions  and other amounts due to the Franchisor and its affiliates and to

                                       20

<PAGE>

otherwise  comply  with  this  Agreement.  If the  Franchisee  and the  proposed
transferee  comply with all  conditions  for assignment set forth herein and the
Franchisor  has not given the  Franchisee  notice of its approval or disapproval
within the 30 day period, approval is deemed granted.

     16.4.  Right of First  Refusal.  In the  event  the  Franchisee  wishes  to
transfer its rights  under this  Agreement or any interest in it, or any part or
portion of any business entity that owns it, or all or a substantial  portion of
the  assets  of the PAK  MAIL  Center,  the  Franchisee  agrees  to grant to the
Franchisor a 30 day right of first refusal to purchase such rights,  interest or
assets on the same terms and conditions as are contained in the written offer to
purchase  submitted  to the  Franchisee  by the  proposed  purchaser;  provided,
however, the following additional terms and conditions shall apply:

          a. The Franchisee shall notify the Franchisor of such offer by sending
     a written notice to the Franchisor  (which notice may be the same notice as
     required by Section 16.2(d)  above),  enclosing a copy of the written offer
     from the proposed purchaser;

          b. The 30 day right of first refusal period will run concurrently with
     the  period  in which the  Franchisor  has to  approve  or  disapprove  the
     proposed transferee;

          c. Such right of first refusal is effective for each proposed transfer
     and any material change in the terms or conditions of the proposed transfer
     shall be  deemed  a  separate  offer  on which a new 30 day  right of first
     refusal shall be given to the Franchisor;

          d. If the  consideration or manner of payment offered by a third party
     is such that the  Franchisor  may not reasonably be required to furnish the
     same, then the Franchisor may purchase the interest which is proposed to be
     sold for the reasonable cash equivalent. If the parties cannot agree within
     a reasonable time on the cash consideration, an independent appraiser shall
     be designated by the Franchisor,  whose  determination will be binding upon
     the  parties.  All  expenses  of the  appraiser  shall be paid for  equally
     between the Franchisor and the Franchisee; and

          e. If the  Franchisor  chooses  not to  exercise  its  right  of first
     refusal,  the  Franchisee  shall be free to complete the sale,  transfer or
     assignment,  subject  to  compliance  with  Sections  16.2 and 16.3  above.
     Absence of a reply to the Franchisee's notice of a proposed sale within the
     30 day period is deemed a waiver of such right of first refusal.

     16.5.  Specific Types of Transfers.  The Franchisee  acknowledges  that the
Franchisor's right to approve or disapprove of a proposed sale or transfer,  and
all other requirements and rights related to such proposed sale or transfer,  as
provided for above,  shall apply (1) if the Franchisee is a partnership or other
business association, to the addition or deletion of a partner or members of the
association  or the transfer of any  partnership  or membership  among  existing

                                       21

<PAGE>


partners or members;  (2) if the  Franchisee is a  corporation,  to any proposed
transfer or assignment of 25% or more of the stock of the corporate  Franchisee,
whether such transfer  occurs in a single  transaction or several  transactions;
and (3) if the Franchisee is an individual, to the transfer from such individual
or  individuals  to  a  corporation  controlled  by  them,  in  which  case  the
Franchisor's  approval will be conditioned  upon:  (i) the  continuing  personal
guarantee of the individual (or  individuals) for the performance of obligations
under this  Agreement;  (ii) the issuance  and/or transfer of shares which would
affect a change  in  ownership  of 25% or more of the  stock in the  corporation
being conditioned on the Franchisor's prior written approval; (iii) a limitation
on the corporation's  business activity to that of operating the PAK MAIL Center
and related activities; and (iv) other reasonable conditions.  With respect to a
proposed  transfer as described in subsection  (1) and (3) of this Section,  the
Franchisor's  right of first refusal to purchase,  as set forth above, shall not
apply  and  the  Franchisor  will  waive  any  transfer  fee  chargeable  to the
Franchisee for a transfer under these circumstances.

     16.6.  Assignment by the Franchisor.  This Agreement is fully assignable by
the  Franchisor  and shall inure to the  benefit of any  assignee or other legal
successor in interest,  and the Franchisor shall in such event be fully released
from the same.

     16.7.  Franchisee's  Death  or  Disability.  Upon the  death  or  permanent
disability of the Franchisee (or the  Franchisee's  individual  controlling  the
Franchisee entity), the executor, administrator,  conservator, guardian or other
personal  representative of such person shall transfer the Franchisee's interest
in this Agreement or such interest in the Franchisee entity to an approved third
party. Such disposition of this Agreement or such interest  (including,  without
limitation,  transfer by bequest or  inheritance)  shall be  completed  within a
reasonable  time,  not to exceed  120 days  from the date of death or  permanent
disability,  and shall be  subject  to all terms and  conditions  applicable  to
transfers contained in this Article 16. Provided,  however, that for purposes of
this  Section  16.7,  there  shall be no fee charged by the  Franchisor  for the
initial  training  program  offered to the  transferee.  Failure to transfer the
interest in this Agreement or such interest in the Franchisee entity within said
period of time shall  constitute  a breach of this  Agreement.  For the purposes
hereof,  the  term  "permanent  disability"  shall  mean a  mental  or  physical
disability,  impairment or condition  that is reasonably  expected to prevent or
actually does prevent the  Franchisee or the owner of a controlling  interest in
the Franchisee  entity from  supervising the management and operation of the PAK
MAIL  Center  for a period  of 120  days  from  the  onset  of such  disability,
impairment or condition.

                                       22

<PAGE>

                             17. TERM AND EXPIRATION

     17.1. Term. The term of this Agreement is for a period of 10 years from the
date of this Agreement, unless sooner terminated as provided herein.

     17.2.  Rights Upon  Expiration.  At the end of the initial  term hereof the
Franchisee shall have the option to renew its franchise rights for an additional
term,  by acquiring  successor  franchise  rights,  if the  Franchisor  does not
exercise its right not to offer a successor franchise in accordance with Section
17.4 below and if the Franchisee:

          a. At least 30 days prior to expiration of the term, executes the form
     of Franchise Agreement then in use by the Franchisor;

          b. Has  complied  with all  provisions  of this  Agreement  during the
     current term,  including the payment on a timely basis of all Royalties and
     other fees due hereunder.  "Compliance" shall mean, at a minimum,  that the
     Franchisee has not received any written notification from the Franchisor of
     breach hereunder more than four times during the term hereof;

          c. Upgrades  and/or remodels the PAK MAIL Center and its operations at
     the Franchisee's  sole expense (the necessity of which shall be in the sole
     discretion of the  Franchisor) to conform with the then current  Operations
     Manual;

          d.  Executes  a  general  release,  in  a  form  satisfactory  to  the
     Franchisor,   of  any  and  all  claims  against  the  Franchisor  and  its
     affiliates, and their respective officers, directors,  employees and agents
     arising out of or relating to this Agreement; and

          e. Pays a successor franchise fee of $2,500.

     17.3.  Exercise  of Option for  Successor  Franchise.  The  Franchisee  may
exercise its option for a successor  franchise by giving  written notice of such
exercise  to the  Franchisor  not  later  than 180 days  prior to the  scheduled
expiration of this Agreement.  The Franchisee's successor franchise rights shall
become effective by signing the Franchise Agreement then currently being offered
to new franchisees of the Franchisor.

     17.4. Conditions of Refusal. The Franchisor shall not be obligated to offer
the  Franchisee a successor  franchise  upon the expiration of this Agreement if
the Franchisee fails to comply with any of the above  conditions of renewal.  In
such event (except for failure to execute the then current  Franchise  Agreement
or pay the  successor  franchise  fee)  the  Franchisor  shall  give  notice  of
expiration  at least 180 days  prior to the  expiration  of the  term,  and such
notice shall set forth the reasons for such refusal to offer successor franchise
rights. Upon the expiration of this Agreement,  the Franchisee shall comply with
the provisions of Section 18.5 below.

                                       23

<PAGE>



                           18. DEFAULT AND TERMINATION

     18.1. Termination by Franchisee. If the Franchisee and its owners are
in compliance  with this Agreement and the Franchisor  fails to comply with this
Agreement and fails to correct such failure  within 30 days after written notice
of  failure  to  comply is  delivered  to the  Franchisor,  the  Franchisee  may
terminate this  Agreement  effective 10 days after delivery to the Franchisor of
notice of termination. A termination of this Agreement by the Franchisee for any
other reason, or without notice and right to cure, shall be deemed a termination
by the Franchisee  without cause and in no way shall release the Franchisee from
the terms and conditions of this Agreement.

     18.2.  Termination  by Franchisor - Effective  Upon Notice.  The Franchisor
shall have the right, at its option,  to terminate this Agreement and all rights
granted  the  Franchisee   hereunder,   without  affording  the  Franchisee  any
opportunity  to cure any  default  (subject  to any state laws to the  contrary,
where  state  law  shall  prevail),  effective  upon  receipt  of  notice by the
Franchisee,  addressed as provided in Section 22.12,  upon the occurrence of any
of the following events:

          a.  Abandonment.  If the  Franchisee  ceases to  operate  the PAK MAIL
     Center or  otherwise  abandons  the PAK MAIL  Center  for a period of three
     consecutive  days,  or any shorter  period that  indicates an intent by the
     Franchisee to discontinue operation of the PAK MAIL Center, unless and only
     to the extent that full  operation  of the PAK MAIL Center is  suspended or
     terminated  due to fire,  flood,  earthquake or other similar causes beyond
     the  Franchisee's  control and not related to the  availability of funds to
     the Franchisee;

          b. Insolvency;  Assignments. If the Franchisee becomes insolvent or is
     adjudicated  a bankrupt;  or any action is taken by the  Franchisee,  or by
     others  against  the  Franchisee   under  any  insolvency,   bankruptcy  or
     reorganization  act, (this  provision may not be enforceable  under federal
     bankruptcy law, 11 U.S.C.  ss.ss.  101 et seq.), or if the Franchisee makes
     an assignment  for the benefit of creditors,  or a receiver is appointed by
     the Franchisee;

          c. Unsatisfied Judgments; Levy; Foreclosure.  If any material judgment
     (or several  judgments  which in the  aggregate  are  material) is obtained
     against the Franchisee and remains  unsatisfied or of record for 30 days or
     longer  (unless a supersedeas  or other appeal bond has been filed);  or if
     execution  is  levied  against  the  Franchisee's  business  or  any of the
     property used in the operation of the PAK MAIL Center and is not discharged
     within five days; or if the real or personal  property of the  Franchisee's
     business  shall be sold after levy  thereupon by any  sheriff,  marshall or
     constable;

                                       24

<PAGE>


          d. Criminal Conviction.  If the Franchisee is convicted of a felony, a
     crime involving moral turpitude, or any crime or offense that is reasonably
     likely,  in  the  sole  opinion  of  the  Franchisor,   to  materially  and
     unfavorably affect the System, Marks, goodwill or reputation thereof;

          e.  Failure  to Make  Payments.  If the  Franchisee  fails  to pay any
     amounts due the Franchisor or  affiliates,  including any amounts which may
     be due as a result  of any  subleases  or  lease  assignments  between  the
     Franchisee and the Franchisor,  within 10 days after receiving  notice that
     such fees or amounts are overdue;

          f. Misuse of Marks.  If the Franchisee  misuses or fails to follow the
     Franchisor's  directions and guidelines  concerning use of the Franchisor's
     Marks and fails to  correct  the  misuse or  failure  within ten days after
     notification from the Franchisor;

          g.  Unauthorized  Disclosure.   If  the  Franchisee  intentionally  or
     negligently  discloses  to any  unauthorized  person the contents of or any
     part of the  Franchisor's  Operations  Manual or any other trade secrets or
     confidential information of the Franchisor;

          h. Repeated Noncompliance. If the Franchisee has received two previous
     notices  of  default  from the  Franchisor  and is again in default of this
     Agreement  within a 12 month  period,  regardless  of whether the  previous
     defaults were cured by the Franchisee; or

          i.  Unauthorized  Transfer.  If the  Franchisee  sells,  transfers  or
     otherwise  assigns  the  Franchise,  an interest  in the  Franchise  or the
     Franchisee  entity,  this  Agreement,  the PAK MAIL Center or a substantial
     portion  of the  assets  of the PAK MAIL  Center  owned  by the  Franchisee
     without complying with the provisions of Article 16 above.

     18.3.  Termination by Franchisor - Thirty Days Notice. The Franchisor shall
have the right to  terminate  this  Agreement  (subject to any state laws to the
contrary, where state law shall prevail),  effective upon 30 days written notice
to the  Franchisee,  if the  Franchisee  breaches  any other  provision  of this
Agreement  and fails to cure the  default  during  such 30 day  period.  In that
event,  this Agreement will terminate  without further notice to the Franchisee,
effective upon expiration of the 30 day period.  Defaults shall include, but not
be limited to, the following:

          a. Failure to Maintain Standards. The Franchisee fails to maintain the
     then current  operating  procedures  and adhere to the  specifications  and
     standards  established  by the  Franchisor  as set  forth  herein or in the
     Operations Manual or otherwise communicated to the Franchisee;

          b. Deceptive  Practices.  The Franchisee  engages in any  unauthorized
     business or practice or sells any unauthorized product or service under the
     Franchisor's Marks or under a name or mark which is confusingly  similar to
     the Franchisor's Marks;

                                       25

<PAGE>


          c.  Failure  to Obtain  Consent.  The  Franchisee  fails,  refuses  or
     neglects to obtain the  Franchisor's  prior written  approval or consent as
     required by this Agreement;

          d. Failure to Comply with Manual.  The Franchisee  fails or refuses to
     comply with the then-current requirements of the Operations Manual; or

          e. Breach of Related Agreement. The Franchisee defaults under any term
     of the sublease or lease assignment for the Franchised Location,  any other
     agreement material to the PAK MAIL Center or any other Franchise  Agreement
     between the  Franchisor  and the  Franchisee  and such default is not cured
     within  the time  specified  in such  sublease,  other  agreement  or other
     Franchise Agreement.

Notwithstanding  the  foregoing,  if the breach is  curable,  but is of a nature
which cannot be  reasonably  cured within such 30 day period and the  Franchisee
has  commenced  and is  continuing to make good faith efforts to cure the breach
during  such  30 day  period,  the  Franchisee  shall  be  given  an  additional
reasonable  period  of time to cure the  same,  and  this  Agreement  shall  not
automatically terminate without written notice from the Franchisor.

     18.4.  Right to Purchase.  Upon termination or expiration of this Agreement
for any reason,  the  Franchisor  shall have the option to purchase the PAK MAIL
Center or a portion  of the  assets of the  Center,  which may  include,  at the
Franchisor's  option,  all of the Franchisee's  interest,  if any, in and to the
real estate upon which the PAK MAIL Center is  located,  and all  buildings  and
other improvements thereon, including leasehold interests, at fair market value,
less any amount  apportioned  to the  goodwill of the PAK MAIL  Center  which is
attributable to the Franchisor's  Marks and System, and less any amounts owed to
the Franchisor by the Franchisee.  The following additional terms shall apply to
the Franchisor's exercise of this option:

          a. The Franchisor's option hereunder shall be exercisable by providing
     the Franchisee  with written notice of its intention to exercise the option
     given to the Franchisee no later than the effective date of termination, in
     the case of termination, or at least 90 days prior to the expiration of the
     term of the franchise, in the case of non-renewal.

          b.  The  Franchisor  and the  Franchisee  agree  that  the  terms  and
     conditions of this right and option to purchase may be recorded,  if deemed
     appropriate  by the  Franchisor,  in the  real  property  records  and  the
     Franchisor  and the  Franchisee  further  agree to execute such  additional
     documentation  as may be  necessary  and  appropriate  to  effectuate  such
     recording.

          c. The  Franchisor  shall set the closing for the  purchase of the PAK
     MAIL  Center to take place no later than 60 days after the  termination  or
     nonrenewal  date. The Franchisor will pay the purchase price in full at the
     closing,  or, at its option, in five equal consecutive monthly installments
     with interest at a rate of ten percent per annum.  The Franchisee must sign
     all documents of assignment  and transfer as are  reasonably  necessary for
     purchase of the PAK MAIL Center or its assets by the Franchisor.


                                       26

<PAGE>

          d. During the time after the Franchisor notifies the Franchisee of the
     exercise  of the  option but before the  closing  ("Interim  Period"),  the
     Franchisor  has the right to obtain an  independent  appraisal  of the fair
     market  value of the assets  being  purchased  and, if such an appraisal is
     obtained, the appraisal shall be binding on both parties. The obligation of
     the  Franchisor  to  close  shall  be  contingent  on the  appraisal  being
     acceptable to the Franchisor.

In the event that the  Franchisor  does not exercise the  Franchisor's  right to
purchase the  Franchisee's  PAK MAIL Center as set forth above,  the  Franchisee
will be free to keep or to sell,  after such  termination or expiration,  to any
third  party,  all of the  physical  assets  of its PAK MAIL  Center;  provided,
however,  that all  appearances  of the  Marks  are  first  removed  in a manner
approved in writing by the Franchisor.

     18.5.  Obligations  of  Franchisee  Upon  Termination  or  Expiration.  The
Franchisee is obligated  upon  termination  or  expiration of this  Agreement to
immediately:

          a. Pay to the  Franchisor all  Royalties,  Advertising  Contributions,
     other  fees,  and any and all  amounts or  accounts  payable  then owed the
     Franchisor or its affiliates pursuant to this Agreement, or pursuant to any
     other  agreement,  whether written or oral,  including  subleases and lease
     assignments, between the parties;

          b.  Cease to  identify  itself as a PAK MAIL  franchisee  or  publicly
     identify itself as a former Franchisee or use any of the Franchisor's trade
     secrets,  signs,  symbols,  devices,  trade  names,  trademarks,  or  other
     materials.

          c. Immediately cease to identify the Franchised  Location as being, or
     having been, associated with the Franchisor and, if deemed necessary by the
     Franchisor,  paint or  otherwise  change the  interior  and exterior of the
     Center to distinguish it from a PAK MAIL Center and immediately cease using
     any  proprietary  mark of the  Franchisor or any mark in any way associated
     with the PAK MAIL Marks and System;

          d. Deliver to the  Franchisor  all items which bear the PAK MAIL Mark,
     signs, sign-faces, advertising materials, forms and other materials bearing
     any of the Marks or otherwise  identified  with the Franchisor and obtained
     by and in connection with this Agreement;

          e. Immediately deliver to the Franchisor the Operations Manual and all
     other  information,  documents and copies thereof which are  proprietary to
     the Franchisor;

                                       27

<PAGE>


          f.  Promptly  take  such  action  as may be  required  to  cancel  all
     fictitious or assumed names or equivalent registrations relating to its use
     of any Marks which are under the exclusive control of the Franchisor or, at
     the option of the Franchisor, assign the same to the Franchisor;

          g. Notify the telephone company and all telephone directory publishers
     of the  termination  or  expiration  of the  Franchisee's  right to use any
     telephone number and any regular,  classified or other telephone  directory
     listings  associated with any Mark and to authorize transfer thereof to the
     Franchisor or its designee.  The Franchisee  acknowledges  that, as between
     the  Franchisee and the  Franchisor,  the Franchisor has the sole rights to
     and interest in all telephone,  telecopy or facsimile  machine  numbers and
     directory listings associated with any Mark. The Franchisee  authorizes the
     Franchisor,  and hereby  appoints the Franchisor and any of its officers as
     the Franchisee's attorney-in-fact,  to direct the telephone company and all
     telephone  directory  publishers  to transfer  any  telephone,  telecopy or
     facsimile  machine numbers and directory  listings relating to the PAK MAIL
     Center to the  Franchisor or its designee,  should the  Franchisee  fail or
     refuse to do so, and the  telephone  company  and all  telephone  directory
     publishers may accept such direction or this Agreement as conclusive of the
     Franchisor's  exclusive  rights in such  telephone  numbers  and  directory
     listings and the Franchisor's authority to direct their transfer;

          h. Comply  with all  applicable  provisions  of the  Software  License
     Agreement; and

          i. Abide by all restrictive  covenants set forth in Article 20 of this
     Agreement.

     18.6.  Acknowledgement.  In the event this  Agreement is  terminated by the
Franchisor prior to its expiration as set forth in Sections 18.2 and 18.3 above,
the Franchisee  acknowledges and agrees that, in addition to all other available
remedies,  the Franchisor  shall have the right to recover lost future royalties
during any period in which the Franchisee  fails to pay such  royalties  through
and including the remainder of the then current term of this Agreement.

     18.7. State and Federal Law. THE PARTIES ACKNOWLEDGE THAT IN THE EVENT THAT
THE TERMS OF THIS AGREEMENT REGARDING TERMINATION OR EXPIRATION ARE INCONSISTENT
WITH  APPLICABLE  STATE OR FEDERAL LAW,  SUCH LAW SHALL GOVERN THE  FRANCHISEE'S
RIGHTS REGARDING TERMINATION OR EXPIRATION OF THIS AGREEMENT.



                                       28

<PAGE>



                            19. BUSINESS RELATIONSHIP

     19.1. Independent Businesspersons.  The parties agree that each of them are
independent  businesspersons,  their  only  relationship  is by  virtue  of this
Agreement and that no fiduciary relationship is created hereunder. Neither party
is liable or responsible for the other's debts or obligations,  nor shall either
party be  obligated  for any  damages  to any  person or  property  directly  or
indirectly arising out of the operation of the other party's business authorized
by or conducted  pursuant to this  Agreement.  The Franchisor and the Franchisee
agree that neither of them will hold themselves out to be the agent, employer or
partner of the other and that neither of them has the authority to bind or incur
liability on behalf of the other.

     19.2.  Payment of Third Party  Obligations.  The  Franchisor  shall have no
liability for the Franchisee's  obligations to pay any third parties,  including
without limitation, any product vendors, or any sales, use, service, occupation,
excise,  gross  receipts,   income,  property  or  other  tax  levied  upon  the
Franchisee,  the  Franchisee's  property,  the  PAK  MAIL  Center  or  upon  the
Franchisor  in  connection  with the sales  made or  business  conducted  by the
Franchisee  (except any taxes the  Franchisor is required by law to collect from
the Franchisee with respect to purchases from the Franchisor).

     19.3. Indemnification.  The Franchisee agrees to indemnify, defend and hold
harmless the Franchisor,  its subsidiaries and affiliates,  and their respective
shareholders,  directors, officers, employees, agents, successors and assignees,
(the  "Indemnified  Parties")  against,  and to  reimburse  them for all claims,
obligations and damages  described in this Section 19.3, any and all third party
obligations  described  in Section  19.2 and any and all claims and  liabilities
directly or  indirectly  arising out of the  operation of the PAK MAIL Center or
arising  out of the use of the Marks and System in any manner not in  accordance
with this Agreement. For purposes of this indemnification, claims shall mean and
include all obligations,  actual and consequential  damages and costs reasonably
incurred in the defense of any claim against the Indemnified Parties, including,
without limitation, reasonable accountants', attorneys' and expert witness fees,
costs of  investigation  and  proof of  facts,  court  costs,  other  litigation
expenses and travel and living expenses.  The Franchisor shall have the right to
defend any such claim against it. This  indemnity  shall  continue in full force
and effect  subsequent to and  notwithstanding  the expiration or termination of
this Agreement.

                                       29

<PAGE>



                            20. RESTRICTIVE COVENANTS

     20.1.  Non-Competition  During Term. The Franchisee  acknowledges  that, in
addition to the license of the Marks hereunder, the Franchisor has also licensed
commercially  valuable  information which comprises and is a part of the System,
including without  limitation,  operations,  marketing,  advertising and related
information  and  materials and that the value of this  information  derives not
only from the time,  effort and money which went into its compilation,  but from
the usage of the same by all the  franchisees of the Franchisor  using the Marks
and System. The Franchisee  therefore agrees that other than the PAK MAIL Center
licensed herein or authorized by separate agreement with the Franchisor, neither
the Franchisee nor any of the Franchisee's officers, directors,  shareholders or
partners,  nor any member of his or their immediate  families,  shall during the
term of this Agreement:

          a. have any direct or indirect  controlling interest as a disclosed or
     beneficial owner in a "Competitive Business" as defined below;

          b.  perform  services  as  a  director,  officer,  manager,  employee,
     consultant,  representative, agent or otherwise for a Competitive Business;
     or

          c.  divert  or  attempt  to divert  any  business  related  to, or any
     customer or account of the PAK MAIL Center,  the  Franchisor's  business or
     any  other  PAK  MAIL  franchisee's   business,  by  direct  inducement  or
     otherwise, or divert or attempt to divert the employment of any employee of
     the Franchisor or another franchisee  licensed by the Franchisor to use the
     Marks and System,  to any Competitive  Business by any direct inducement or
     otherwise.

     The term  "Competitive  Business" as used in this Agreement  shall mean any
business  operating,  or granting franchises or licenses to others to operate, a
packaging,  crating,  freight  forwarding and/or mailing business or any similar
business  (excluding  operating or granting franchises or licenses to others for
PAK MAIL Centers  operated  under  franchise  agreements  with the  Franchisor).
Notwithstanding  the  foregoing,  the  Franchisee  shall not be prohibited  from
owning  securities in a Competitive  Business if such securities are listed on a
stock exchange or traded on the over-the-counter market and represent 5% or less
of that class of securities issued and outstanding.

     20.2.  Post-Termination  Covenant  Not  to  Compete.  Upon  termination  or
expiration of this  Agreement for any reason,  the  Franchisee and its officers,
directors,  shareholders,  and/or partners agree that, for a period of two years
commencing on the effective date of  termination  or expiration,  or the date on
which the Franchisee  ceases to conduct  business,  whichever is later,  neither
Franchisee nor its officers, directors, shareholders, and/or partners shall have
any direct or indirect interest (through a member of any immediate family of the
Franchisee  or its Owners or  otherwise)  as a disclosed  or  beneficial  owner,
investor,  partner, director, officer, employee,  consultant,  representative or


                                       30

<PAGE>


agent or in any other capacity in any Competitive  Business,  defined in Section
20.1  above,  located or  operating  within a 25 mile  radius of the  Franchised
Location or within 25 miles of any other  franchised or  company-owned  PAK MAIL
Center.  The  restrictions  of  this  Section  shall  not be  applicable  to the
ownership  of shares of a class of  securities  listed  on a stock  exchange  or
traded on the over-the-counter market that represent 5% or less of the number of
shares of that class of securities  issued and  outstanding.  The Franchisee and
its officers,  directors,  shareholders,  and/or partners expressly  acknowledge
that they  possess  skills  and  abilities  of a general  nature  and have other
opportunities for exploiting such skills. Consequently, enforcement of the
covenants made in this Section will not deprive them of their personal  goodwill
or ability to earn a living.

     20.3.  Confidentiality  of Proprietary  Information.  The Franchisee  shall
treat all  information  it receives  which  comprises or is a part of the System
licensed  hereunder  as  proprietary  and  confidential  and  will  not use such
information in an unauthorized  manner or disclose the same to any  unauthorized
person without first obtaining the Franchisor's  written consent. The Franchisee
acknowledges  that the Marks and the System have valuable  goodwill  attached to
them, that the protection and maintenance thereof is essential to the Franchisor
and that any  unauthorized use or disclosure of the Marks and System will result
in irreparable harm to the Franchisor.

     20.4.  Confidentiality  Agreement.  The  Franchisor  reserves  the right to
require that the  Franchisee  cause each of its officers,  directors,  partners,
shareholders,  and Principal Operator,  and, if the Franchisee is an individual,
immediate  family  members,   to  execute  a  Nondisclosure  and  Noncompetition
Agreement  containing  the  above  restrictions,  in  a  form  approved  by  the
Franchisor.


                                  21. INSURANCE

     21.1.  Insurance  Coverage.  The  Franchisee  shall  procure,  maintain and
provide  evidence  of (i)  comprehensive  general  liability  insurance  for the
Franchised  Location and its operations with a limit of not less than $1,000,000
combined  single limit,  or such greater limit as may be required as part of any
lease agreement for the Franchised Location; (ii) automobile liability insurance
covering all employees of the PAK MAIL Center with  authority to operate a motor
vehicle in an amount not less than $1,000,000 or, with the prior written consent
of the  Franchisor,  such lesser  amount as may be available  at a  commercially
reasonable  rate,  but in no event  less than any  statutorily  imposed  minimum
coverage;  (iii) unemployment and worker's  compensation  insurance with a broad
form all-states  endorsement coverage sufficient to meet the requirements of the
law;  and (iv)  all-risk  personal  property  insurance in an amount equal to at
least 100% of the  replacement  costs of the  contents  and tenant  improvements
located at the PAK MAIL Center.  All of the required policies of insurance shall
name the  Franchisor as an  additional  named insured and shall provide for a 30
day advance written notice to the Franchisor of cancellation.

                                       31

<PAGE>


     21.2.  Proof of Insurance  Coverage.  The Franchisee  will provide proof of
insurance to the Franchisor  prior to commencement of operations at its PAK MAIL
Center.  This proof will show that the insurer has been authorized to inform the
Franchisor in the event any policies lapse or are cancelled.  The Franchisor has
the right to change the minimum  amount of insurance the  Franchisee is required
to  maintain  by giving  the  Franchisee  prior  reasonable  notice,  giving due
consideration  to what is  reasonable  and  customary  in the similar  business.
Noncompliance  with the insurance  provisions set forth herein shall be deemed a
material  breach  of this  Agreement;  in the  event of any  lapse in  insurance
coverage, in addition to all other remedies, the Franchisor shall have the right
to demand that the  Franchisee  cease  operations  of the PAK MAIL Centers until
coverage is reinstated, or, in the alternative, pay any delinquencies in premium
payments and charge the same back to the Franchisee.


                          22. MISCELLANEOUS PROVISIONS

     22.1. Governing Law/Consent to Venue and Jurisdiction. Except to the extent
governed  by the United  States  Trademark  Act of 1946  (Lanham  Act, 15 U.S.C.
Sections 1051 et seq.) or other federal law, this Agreement shall be interpreted
under the laws of the state of  Colorado  and any  dispute  between  the parties
shall be governed by and determined in accordance with the  substantive  laws of
the state of Colorado,  which laws shall prevail in the event of any conflict of
law. The  Franchisee  and the Franchisor  have  negotiated  regarding a forum in
which to resolve any  disputes  which may arise  between them and have agreed to
select a forum in order to promote stability in their  relationship.  Therefore,
if a claim is asserted in any legal  proceeding  involving the  Franchisee,  its
officers  or  directors   (collectively,   "Franchisee   Affiliates")   and  the
Franchisor,   its  officers,   directors  or  sales   employees   (collectively,
"Franchisor  Affiliates")  both  parties  agree  that the  exclusive  venue  for
disputes  between them shall be in the state and federal  courts of Colorado and
each waive any  objection  either may have to the  personal  jurisdiction  of or
venue  in the  state  and  federal  courts  of  Colorado.  The  Franchisor,  the
Franchisor  Affiliates,  the Franchisee and the Franchisee Affiliates each waive
their rights to a trial by jury.

     22.2.  Modification.  The Franchisor  and/or the Franchisee may modify this
Agreement  only upon execution of a written  agreement  between the two parties.
The  Franchisee  acknowledges  that the  Franchisor may modify its standards and
specifications  and  operating  and  marketing   techniques  set  forth  in  the
Operations Manual  unilaterally  under any conditions and to the extent in which
the Franchisor, in its sole discretion,  deems necessary to protect, promote, or
improve the Marks and the quality of the System, but under no circumstances will
such modifications be made arbitrarily without such determination.

     22.3. Entire Agreement. This Agreement, including all exhibits and addenda,
contains the entire  agreement  between the parties and  supersedes  any and all
prior agreements concerning the subject matter hereof. The Franchisee agrees and
understands  that the  Franchisor  shall not be liable or obligated for any oral
representations  or commitments made prior to the execution hereof or for claims
of negligent or fraudulent  misrepresentation  and that no modifications of this

                                       32

<PAGE>

Agreement shall be effective except those in writing and signed by both parties.
The Franchisor does not authorize and will not be bound by any representation of
any nature other than those expressed in this Agreement.  The Franchisee further
acknowledges  and  agrees  that no  representations  have been made to it by the
Franchisor  regarding  projected  sales  volumes,  market  potential,  revenues,
profits of the  Franchisee's  PAK MAIL Center,  or operational  assistance other
than as stated in this Agreement or in any disclosure  document  provided by the
Franchisor or its representatives.

     22.4. Delegation by the Franchisor. From time to time, the Franchisor shall
have  the  right  to  delegate  the  performance  of any  portion  or all of its
obligations and duties  hereunder to third parties,  whether the same are agents
of the Franchisor or independent contractors which the Franchisor has contracted
with to provide  such  services.  The  Franchisee  agrees in advance to any such
delegation by the Franchisor of any portion or all of its obligations and duties
hereunder.

     22.5.  Effective Date. This Agreement shall not be effective until accepted
by the  Franchisor  as  evidenced  by dating  and  signing  by an officer of the
Franchisor.

     22.6. Review of Agreement.  The Franchisee  acknowledges that it had a copy
of this  Agreement in its possession for a period of time not less than ten full
business  days,  during which time the  Franchisee  has had the  opportunity  to
submit  same for  professional  review and advice of the  Franchisee's  choosing
prior to freely executing this Agreement.

     22.7.  Attorneys'  Fees.  In the event of any default on the part of either
party to this Agreement, in addition to all other remedies, the party in default
will  pay the  aggrieved  party  all  amounts  due and all  damages,  costs  and
expenses,  including reasonable attorneys' fees, incurred by the aggrieved party
in any  legal  action,  arbitration  or other  proceeding  as a  result  of such
default,  plus interest at the highest rate allowable by law,  accruing from the
date of such default.

     22.8. Injunctive Relief. Nothing herein shall prevent the Franchisor or the
Franchisee  from  seeking  injunctive  relief to prevent  irreparable  harm,  in
addition to all other  remedies.  If the  Franchisor  seeks an  injunction,  the
Franchisor will not be required to post a bond in excess of $500.

     22.9. No Waiver.  No waiver of any condition or covenant  contained in this
Agreement  or failure to  exercise  a right or remedy by the  Franchisor  or the
Franchisee  shall be considered  to imply or constitute a further  waiver by the
Franchisor  or the  Franchisee  of the same or any  other  condition,  covenant,
right, or remedy.

     22.10. No Right to Set Off. The Franchisee  shall not be allowed to set off
amounts  owed to the  Franchisor  for  Royalties,  fees  or  other  amounts  due
hereunder,  against any monies owed to  Franchisee,  nor shall the Franchisee in
any  event  withhold  such  amounts  due to any  alleged  nonperformance  by the
Franchisor  hereunder,  which right of set off is hereby expressly waived by the
Franchisee.

                                       33

<PAGE>


     22.11.  Invalidity.  If any provision of this  Agreement is held invalid by
any tribunal in a final  decision from which no appeal is or can be taken,  such
provision  shall be deemed  modified to eliminate the invalid element and, as so
modified,  such  provision  shall be deemed a part of this  Agreement  as though
originally  included.  The remaining  provisions of this Agreement  shall not be
affected by such modification.

     22.12. Notices. All notices required to be given under this Agreement shall
be given in writing,  by certified  mail,  return  receipt  requested,  or by an
overnight  delivery service providing  documentation of receipt,  at the address
set forth in the first Section of this  Agreement or at such other  addresses as
the  Franchisor or the  Franchisee may designate from time to time, and shall be
effectively given when deposited in the United States mails, postage prepaid, or
when received via overnight delivery, as may be applicable.

         22.13.   Acknowledgement.  BEFORE SIGNING THIS AGREEMENT, THE
FRANCHISEE SHOULD READ IT CAREFULLY WITH THE ASSISTANCE OF LEGAL
COUNSEL.  THE FRANCHISEE ACKNOWLEDGES THAT:

          (A) THE SUCCESS OF THE BUSINESS VENTURE  CONTEMPLATED  HEREIN INVOLVES
     SUBSTANTIAL  RISKS  AND  DEPENDS  UPON  THE  FRANCHISEE'S   ABILITY  AS  AN
     INDEPENDENT  BUSINESS  PERSON  AND ITS  ACTIVE  PARTICIPATION  IN THE DAILY
     AFFAIRS OF THE BUSINESS, AND

          (B) NO ASSURANCE OR WARRANTY, EXPRESS OR IMPLIED, HAS BEEN GIVEN AS TO
     THE POTENTIAL SUCCESS OF SUCH BUSINESS VENTURE OR THE EARNINGS LIKELY TO BE
     ACHIEVED, AND

          (C) NO STATEMENT, REPRESENTATION OR OTHER ACT, EVENT OR COMMUNICATION,
     EXCEPT AS SET FORTH IN THIS DOCUMENT, AND IN ANY OFFERING CIRCULAR SUPPLIED
     TO THE  FRANCHISEE  IS BINDING ON THE  FRANCHISOR  IN  CONNECTION  WITH THE
     SUBJECT MATTER OF THIS AGREEMENT.



                                       34

<PAGE>



     IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
first above set forth.

PAK MAIL CENTERS OF                  FRANCHISEE
 AMERICA, INC.,
a Colorado corporation               -------------------------------------------
                                     (Print Name)

By:
   ----------------------------      -------------------------------------------
                                     Individually
Name:
     --------------------------

Title:                               Address:
      -------------------------              -----------------------------------
                                     City:
                                           -------------------------------------

                                                            
                                     State:                     Zip:
                                            -------------------      -----------

                                     OR:

                                     (if a corporation or partnership)

                                     -------------------------------------------
                                     Company Name

                                     By:
                                        ----------------------------------------

                                     Name:
                                          --------------------------------------

                                     Title:
                                            ------------------------------------

                                     Address:
                                              ----------------------------------

                                     City:
                                          -------------------------------------

                                     State:                    Zip:
                                            ------------------     -------------


(___/___/98)


                                       35

<PAGE>

                                                                    EXHIBIT I TO
                                                             FRANCHISE AGREEMENT


                  ADDENDUM TO PAK MAIL CENTERS OF AMERICA, INC.
                               FRANCHISE AGREEMENT

     1. Franchised Location and Protected  Territory.  The Franchised  Location,
set forth in Section 3.1 of the Agreement  shall be: 

- -------------------------------------------------------------------------------.

The Protected Territory described in Section 3.2 of the Agreement, shall be:

- --------------------------------------------------------------------------------

                                                                   

     OR

     Designated  Area. The Franchisor  and the Franchisee  acknowledge  that the
Franchised  Location  cannot be  designated  in  Section  1 above as a  specific
address  because the location has not been  selected  and  approved;  therefore,
within 90 days  following the date of the Agreement,  the Franchisee  shall take
steps to choose  and  acquire a  location  for its PAK MAIL  Center  within  the
following geographic area ("Designated Area"):

- --------------------------------------------------------------------------------
     
- -------------------------------------------------------------------------------.
                                                                       

     2. Acknowledgement. By executing this Exhibit and/or the Rider hereto,
the Franchisee  acknowledges  that the Franchisor's  approval of a site does not
constitute a representation or warranty of any kind,  express or implied,  as to
the  suitability  of the site for a PAK MAIL Center or for any other purpose and
that the Franchisee's  acceptance of a franchise for the operation of a PAK MAIL
Center  at the  site  is  based  on its  own  independent  investigation  of the
suitability of the site.

     Fully executed this          day of              , 19    .
                         --------       -------------      ---             

                                  PAK MAIL CENTERS OF AMERICA, INC.


                                  By:
                                      ------------------------------------------

                                  Title:
                                        ----------------------------------------

                                  FRANCHISEE


                                  By:
                                     -------------------------------------------

                                 Title:
                                       -----------------------------------------


<PAGE>



                                                                     EXHIBIT I-1
                                                          TO FRANCHISE AGREEMENT


                      RIDER TO ADDENDUM - LOCATION APPROVAL


     1. Franchised Location.  The Franchised Location,  set forth in Section 3.1
of the Agreement shall be:                                                     .
                           ----------------------------------------------------

     2. Legal Address.  The business  address for any notices mailed pursuant to
Section 22.12 of the Agreement shall be changed to read as follows:

- --------------------------------------------------------------------------------

- -------------------------------------------------------------------------------.
                                                                               

     3. Protected Territory. The Protected Territory described in Section 3.2 of
the Agreement, shall be:

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
                                                                            

    Fully executed this        day of                   , 19    .
                        ------        ------------------    ----

                                   PAK MAIL CENTERS OF AMERICA, INC.

                                   By:
                                       -----------------------------------------

                                   Title:
                                         ---------------------------------------

                                   FRANCHISEE

                                   By:
                                      ------------------------------------------

                                   Title:
                                         ---------------------------------------



<PAGE>



                                                                      EXHIBIT II
                                                          TO FRANCHISE AGREEMENT


               GUARANTY AND ASSUMPTION OF FRANCHISEE'S OBLIGATIONS
               ---------------------------------------------------

     In  consideration  of, and as an inducement  to, the execution of the above
Franchise Agreement (the "Agreement") by Pak Mail Centers of America,  Inc. (the
"Franchisor"), each of the undersigned hereby personally and unconditionally:

     Guarantees to the Franchisor  and its successors and assigns,  for the term
     of this Agreement,  including renewals thereof, that the franchisee as that
     term is defined in the Agreement  ("Franchisee")  shall  punctually pay and
     perform each and every undertaking, agreement and covenant set forth in the
     Agreement; and

     Agrees to be personally bound by, and personally  liable for the breach of,
     each and every provision in the Agreement.

Each of the undersigned waives the following:

     1.   Acceptance and notice of acceptance by the Franchisor of the foregoing
          undertaking;

     2.   Notice of demand for payment of any indebtedness or  nonperformance of
          any obligations hereby guaranteed;

     3.   Protest  and  notice of  default  to any  party  with  respect  to the
          indebtedness or nonperfor- mance of any obligations hereby guaranteed;

     4.   Any right he or she may have to  require  that any  action be  brought
          against  Franchisee  or any other person as a condition of  liability;
          and

     5.   Any and all other notices and legal or equitable  defenses to which he
          or she may be entitled.

Each of the undersigned consents and agrees that:

     1.   His or her direct and immediate liability under this guaranty shall be
          joint and several;

     2.   He or she shall render any payment or  performance  required under the
          Agreement upon demand if Franchisee fails or refuses  punctually to do
          so;

     3.   Such liability shall not be contingent or conditioned  upon pursuit by
          the Franchisor of any remedies against Franchisee or any other person;
          and

     4.   Such liability shall not be diminished, relieved or otherwise affected
          by any  extension  of time,  credit  or  other  indulgence  which  the
          Franchisor  may from time to time grant to  Franchisee or to any other
          person,  including  without  limitation  the acceptance of any partial
          payment or  performance,  or the  compromise or release of any claims,
          none of which  shall in any way modify or amend this  guaranty,  which
          shall be continuing and irrevocable  during the term of the Agreement,
          including renewals thereof.

     IN  WITNESS  WHEREOF,  each  of  the  undersigned  has  affixed  his or her
signature effective on the same day and year as the Agreement was executed.

WITNESS                                           GUARANTOR(S)


- ----------------------------------     ----------------------------------------

- ----------------------------------     ----------------------------------------

- ----------------------------------     ----------------------------------------

- ----------------------------------     ----------------------------------------



<PAGE>



                                                                     EXHIBIT III
                                                          TO FRANCHISE AGREEMENT

                             STATEMENT OF OWNERSHIP

Franchisee:
           ---------------------------------------------------------------------

Trade Name (if different from above):
                                      ------------------------------------------

- --------------------------------------------------------------------------------


                                Form of Ownership
                                   (Check One)


                                                                      Limited
______  Individual  ______  Partnership  ______  Corporation  ______  Liability
                                                                      Company



     If a  Partnership,  provide  name  and  address  of  each  partner  showing
percentage owned, whether active in management,  and indicate the state in which
the partnership was formed.

     If a Limited Liability Company, provide name and address of each member
and each manager  showing  percentage  owned and indicate the state in which the
Limited Liability Company was formed.

     If a Corporation,  give the state and date of incorporation,  the names and
addresses  of each  officer and  director,  and list the names and  addresses of
every shareholder showing what percentage of stock is owned by each.


- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------


     Franchisee acknowledges that this Statement of Ownership applies to the PAK
MAIL Center authorized under the Franchise Agreement.

     Use  additional  sheets  if  necessary.  Any and all  changes  to the above
information must be reported to the Franchisor in writing.


- -------------------------------        -----------------------------------------
Date                                   Name
 


<PAGE>


                                                                      EXHIBIT IV
                                                          TO FRANCHISE AGREEMENT

                AUTHORIZATION AGREEMENT FOR PREARRANGED PAYMENTS
                                 (DIRECT DEBITS)

The undersigned  depositor  ("Depositor") hereby (1) authorizes Pak Mail Centers
of America,  Inc. ("Company") to initiate debit entries and/or credit correction
entries to the undersigned's checking and/or savings account indicated below and
(2) authorizes  the depository  designated  below  ("Depository")  to debit such
account pursuant to Company's instructions.


- --------------------------------------           -------------------------------
Depository                                                    Branch


- -------------------------     -----------------------     ----------------------
City                                State                     Zip Code


- -----------------------                                -------------------------
Bank Transit/ABA Number                                       Account Number

This  authority  is to remain in full  force and  effect  until  Depository  has
received  joint  written   notification   from  Company  and  Depositor  of  the
Depositor's  termination of such authority in such time and in such manner as to
afford  Depository a reasonable  opportunity to act on it.  Notwithstanding  the
foregoing,  Depository  shall provide  Company and Depositor with 30 days' prior
written notice of the termination of this authority. If an erroneous debit entry
is initiated to Depositor's account,  Depositor shall have the right to have the
amount of such entry  credited to such account by  Depository,  if (a) within 15
calendar  days  following  the  date on which  Depository  sent to  Depositor  a
statement of account or a written notice pertaining to such entry or (b) 45 days
after posting, whichever occurs first, Depositor shall have sent to Depository a
written notice identifying such entry,  stating that such entry was in error and
requesting Depository to credit the amount thereof to such account. These rights
are in addition to any rights Depositor may have under federal and state banking
laws.

- --------------------------------------       -----------------------------------
DEPOSITOR (Print Name)                       DEPOSITORY (Print Name)


By:                                          By:
   -----------------------------------           -------------------------------

Its:                                         Its:
    ----------------------------------           -------------------------------

Date:                                        Date:
     ---------------------------------            ------------------------------


                        


                       PAK MAIL CENTERS OF AMERICA, INC.
                            MANAGEMENT INCENTIVE PLAN
                                Fiscal Year 1997


 I.  Purpose
     -------

     The Pak Mail Centers of America,  Inc. Management  Incentive Plan (MIP) has
     been established for fiscal year 1997 for those covered  employees  defined
     under Section III below.

     The  purpose of this  Management  Incentive  Plan is to provide  additional
     compensation to participants  for their  contribution to the achievement of
     the objectives of the Company including:

     -    Assisting in attracting and retaining highly qualified key employees.

     -    Encouraging and stimulating superior performance by such personnel.

II. Definitions
    -----------

     A.   Base Salary  equals the salary  earnings for the portion of the Fiscal
          Year  during  which  the  participant  was an active  employee  in the
          particular  level of  management  for which the  computation  is being
          made. Salary earnings do not include Plan awards,  long-term incentive
          awards,  imputed income from such programs as executive life insurance
          or  non-recurring  earnings  such as moving  expenses  and is based on
          salary  earnings  before  reductions  for such items as  contributions
          under Section 401-(K) of the Internal Revenue Code of 1986 as amended.

     B.   Company means Pak Mail Centers of America,  Inc.,  its  successors and
          assigns.

     C.   Fiscal Year means the Company's  Fiscal Year beginning  December 1 and
          ending the last day of November.

     D.   Plan means the Pak Mail Centers of America,  Inc. Management Incentive
          Plan as from time to time amended.

     E.   Executive  Committee  of  the  Board  of  Directors  which  means  the
          Executive  Committee  of the Board as  appointed  by the full Board of
          Directors of Pak Mail Centers of America, Inc.
                    

     F.   Financial Targets are the financial goal(s) appropriate to the company
          for the Fiscal Year.  These goals are  identified in Exhibit B and are
          specifically identified by participant in Exhibit C.
                    
<PAGE>


     G.   Discretionary  Goals refer to the personal goals and objectives set by
          each  participant  and his/her  supervisor  at the  beginning  of each
          Fiscal Year against which performance is measured.
                    

III. EMPLOYEES COVERED BY THIS PLAN
     ------------------------------

     The  Plan is  applicable  to  those  management  employees  and  other  key
     personnel in the management levels specified in the attached Exhibit C.

 IV. FINANCIAL AWARD
     ---------------

     A participant  in the Plan shall be entitled to a Financial  Award computed
     in accordance with the following formula:


      Base         Financial        Bonus            Financial
      Salary   x   Performance  x   Percent      =   Performance
                   Incentive        Allocated        Award
                   Earned           To Financial
                                    Targets

     Where:

     -    "Base Salary" is as defined in Section II A.

     -    "Financial Performance Incentive Earned" is determined by the
         relationship of actual achievement to targeted goals and can range from
         minimum  performance  to  maximum.   Target  is  defined  as  the  full
         attainment of the Company's  financial goals as set forth in the annual
         business  plan.  The   relationship   of  actual   achievement  to  the
         performance   range   will  be   determined   by  using   straight-line
         interpolation  between the target and the minimum or the maximum of the
         payout range as applicable  (see Exhibit B). Actual  performance  below
         the minimum of the range will  result in no award being  earned or paid
         on that particular financial measure.

     -    "Bonus Percent Allocated To Financial  Targets" shall range from 0% to
          100%.

     If a  participant  was in more than one  management  level  during a Fiscal
     Year, a separate computation shall be made for each level applicable to the
     participant  during such Fiscal Year; the sum of the separate  computations
     shall be the participant's Financial Performance Award.

                                       2

<PAGE>


V.   Personal Performance Award
     --------------------------

     Goals for each  participant are to be developed  jointly by the participant
     and his/her supervisor at the beginning of a Fiscal Year. It is anticipated
     that both quantifiable and non-quantifiable  goals will be developed in the
     process.  Each goal should be weighted from 0% to 100%, with the sum of the
     weights equal to 100%.

     A participant in the Plan shall be entitled to a Personal Performance Award
     computed in accordance with the following formula:

      Base         Personal         Bonus            Personal
      Salary   x   Performance  x   Percent      =   Performance
                   Incentive        Allocated        Award
                   Earned           To Personal
                                    Objectives
     Where:

     -    "Base Salary" is as defined in Section II A.

     -    "Percent of Personal  Objectives  Achieved" ranges from 0% to 100% and
          is determined by the agreed upon performance of the individual against
          pre-established individual goals.

     -    "Percent of Bonus Allocated to Personal  Objectives"  shall range from
          0% to 25%.

     It is intended that the participant and his or her supervisor will agree on
     meaningful individual goals. The following is a partial list of the type of
     goals or objectives that may be developed:

     -    Achievement of royalty income goals

     -    Development of subordinates

     -    Opening of new franchise outlets

     -    Successful development of new franchise outlets

     -    Development of existing franchise outlets

     -    Improvement in product merchandising programs

     -    Attainment of self-development objectives

     -    Control or reduction of operating expenses

                                       3

<PAGE>



     At the end of a Fiscal  Year,  each  participant  will review and  evaluate
     his/her  accomplishment  of personal goals and objectives.  The participant
     and his/her supervisor will then review the preliminary rating. Thereafter,
     the  supervisor  will  assign a  Personal  Performance  %, from 0% to 100%,
     reflecting  the  participant's  achievement  of his/her  goals  during such
     Fiscal Year. The Personal  Performance %  recommendation  of the supervisor
     shall be reviewed by the Chief Executive Officer of the Company,  who shall
     recommend an appropriate  Personal Performance % to the Executive Committee
     of the Board which shall approve the final Personal  Performance % for each
     participant.

 VI. Performance Measures, Targets and Payout Ranges
     -----------------------------------------------

     The  financial  performance  measures,  targets and payout  ranges used for
     incentive  purposes shall be established by the Company based on the annual
     business plan. Those measures,  targets and payout ranges,  as appropriate,
     shall be approved by the Executive  Committee of the Board. The performance
     measures, targets and payout ranges are defined in Exhibit B.

VII. Participant Bonus Composition
     -----------------------------

     The  composition  of each  participant's  bonus shall be  determined by the
     Chief Executive Officer of the Company or his designee(s).  The composition
     may have a Discretionary  portion and a Financial portion.  The composition
     of the bonuses are established in Exhibit C.

VIII. Computation and Disbursement of Funds
      -------------------------------------

     As soon as possible after the close of the Fiscal Year, the Chief Executive
     Officer of the Company will  recommend a final  personal  goal  achievement
     percentage  and incentive  award payment to the Executive  Committee of the
     Board. Once approved, payment of the awards shall be made within sixty (60)
     days after the end of the Fiscal Year.

     If the participant dies before receiving his/her award, the amount due will
     be paid to the  designated  beneficiaries  on file with the Company and, in
     the absence of such designation,  to the participant's  estate. All payment
     awards shall be reduced by amounts required to be withheld for taxes at the
     time payments are made.


                                       4

<PAGE>



 IX. Changes to Target
     -----------------

     The Chief  Executive  Officer of the Company may recommend to the Executive
     Committee  of the Board,  at any time prior to the final  determination  of
     awards,  changes to the performance  measures,  targets,  and payout ranges
     used for incentive purposes. If, in the judgment of the Executive Committee
     of the Board, such change(s) is/are desirable in the interests of equitable
     treatment of the  participants and the Company as a result of extraordinary
     or  non-recurring  events,   changes  in  applicable  accounting  rules  or
     principles,  changes in the  Company's  methods of  accounting,  changes in
     applicable   law,   changes   due  to   consolidation,   acquisitions,   or
     reorganiza-tion,  the Executive  Committee of the Board shall authorize and
     approve such change(s) for immediate  incorporation into the Plan. Further,
     should actual performance on any one or all of the financial  measure(s) be
     less than or greater than target by twenty-five  percent (25%) or more, the
     award actually  earned under that measure(s) will be at the sole discretion
     of the  Chief  Executive  Officer  subject  to  approval  by the  Executive
     Committee of the Board.

  X. Partial Awards
     --------------

     A participant shall be entitled to payment of a partial Financial Award and
     a partial Personal  Objectives Award,  computed in accordance with Sections
     IV and V, and based on Base Salary in a Fiscal Year, if prior to the end of
     such Fiscal Year, a participant:

     -    Dies,

     -    Retires (is eligible to immediately  receive retirement benefits under
          a Company sponsored retirement plan),

     -    Becomes permanently disabled,

     -    Transfers  to  a  position  with  a  salary  grade  not  eligible  for
          participation in the Plan,

     -    Enters military service,

     -    Takes an approved leave of absence,

     -    Is appointed or elected to public office,

     -    Is terminated due to position elimination,

          provided that the  participant was an active employee for a minimum of
          30  consecutive  calendar  days during such Fiscal Year.  Such partial
          awards  shall be paid when  payments of  non-deferred  awards for such
          Fiscal Year are made. Participants hired during the course of a Fiscal
          Year and who are employed through the end of such Fiscal Year shall be
          eligible  for an award based on their Base  Salary  during such Fiscal
          Year,  provided  that such  employees  begin active  service  prior to
          December 1 of such Fiscal Year.

                                       5

<PAGE>


  XI. Forfeiture of Bonus
      -------------------

     Except  as  provided  in  Section  X, no  participant  who  ceases to be an
     employee of the Company prior to the end of a Fiscal Year shall be entitled
     to any amounts  under this Plan for such  Fiscal Year unless the  Executive
     Committee of the Board decides otherwise.

     Participants  who cease to be an employee of the Company between the end of
     a Fiscal Year and the payment  date of awards for such Fiscal Year shall be
     entitled to awards earned during such Fiscal Year.

 XII. Administration
      --------------

     This Plan  shall be  administered  by the Chief  Executive  Officer  of the
     Company,  subject to the control and supervision of the Executive Committee
     of the Board.  The decision of the  Executive  Committee of the Board as to
     the facts in any case arising hereunder,  and the meaning and intent of any
     provision hereof, or its application, shall be final and conclusive.

XIII. No Employment Contract; Future Plans
      ------------------------------------

     Participation  in this Plan shall not confer upon any participant any right
     to continue in the employ of the Company nor  interfere in any way with the
     right of the Company to terminate any participant's employment at any time.
     The company is under no  obligation  to continue the Plan in future  Fiscal
     Years.

 XIV. Amendment or Termination
      ------------------------

     The  Company  may at any time,  or from time to time,  (a) amend,  alter or
     modify  the  provisions  of this Plan,  (b)  terminate  this  Plan,  or (c)
     terminate  the  participation  of an employee or group of employees in this
     Plan; provided,  however, that in the event of the termination of this Plan
     or a termination  of  participation,  the Company shall provide the partial
     awards to the  affected  participant(s)  for the portion of the Fiscal Year
     during which such employee(s)  were  participants in this Plan, in a manner
     in which the Company,  in its sole judgment,  determines to be equitable to
     such participants and the Company.


                                       6

<PAGE>


  XV. General Provisions
      ------------------

     (a) No right  under the Plan shall be  assignable,  either  voluntarily  or
     involuntarily by way of encumbrance, pledge, attachment, level or charge of
     any nature (except as may be required by state or federal law).

     (b) Nothing in the Plan shall require the Company to segregate or set aside
     any funds or other  property  for the  purpose of paying any  portion of an
     award.  No  participant,  beneficiary or other person shall have any right,
     title or interest in any amount  awarded  under the Plan prior to the close
     of the Fiscal Year, or in any property of the Company or its subsidiaries.





             2-4-97                             /s/  F. Edward Gastafson
      ---------------------                     --------------------------------
      Final Approval Date                       Executive Committee of the Board


                                                /s/  John E. Kelly
                                                --------------------------------
                                                Chief Executive Officer






                                                                    Exhibit (21)


                         SUBSIDIARIES OF THE REGISTRANT
                         ------------------------------


Subsidiary                                 Jurisdiction of Incorporation
- ----------                                 -----------------------------

Pak Mail Crating & Freight                           Delaware
Service, Inc.






<TABLE> <S> <C>



<ARTICLE> 5
       
<S>                                           <C>
<PERIOD-TYPE>                                12-MOS
<FISCAL-YEAR-END>                          NOV-30-1997
<PERIOD-END>                               NOV-30-1997
<CASH>                                          87,405
<SECURITIES>                                         0
<RECEIVABLES>                                  363,830
<ALLOWANCES>                                   101,039
<INVENTORY>                                     34,514
<CURRENT-ASSETS>                               576,395
<PP&E>                                         448,730
<DEPRECIATION>                                 386,838
<TOTAL-ASSETS>                               1,751,040
<CURRENT-LIABILITIES>                          479,665
<BONDS>                                              0
                                0
                                  2,216,668
<COMMON>                                         2,990
<OTHER-SE>                                 (1,481,801)
<TOTAL-LIABILITY-AND-EQUITY>                 1,751,040
<SALES>                                        748,148
<TOTAL-REVENUES>                             4,164,330
<CGS>                                          675,685
<TOTAL-COSTS>                                1,967,689
<OTHER-EXPENSES>                             2,004,821
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               2,493
<INCOME-PRETAX>                                191,820
<INCOME-TAX>                                 (136,100)
<INCOME-CONTINUING>                            327,920
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   327,920
<EPS-PRIMARY>                                      .11
<EPS-DILUTED>                                      .11
        


</TABLE>


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