SYNTELLECT INC
S-8, EX-4.0, 2000-10-30
TELEPHONE & TELEGRAPH APPARATUS
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                                                                     Exhibit 4.0

                                 SYNTELLECT INC.
                            LONG-TERM INCENTIVE PLAN
                        (AS AMENDED THROUGH JUNE 1, 2000)

                  ARTICLE 1   PURPOSE

                  1.1. GENERAL. The purpose of the Syntellect Inc. Long-Term
      Incentive Plan (the "Plan") is to promote the success, and enhance the
      value, of Syntellect Inc. (the "Company") by linking the personal
      interests of its employees, consultants and advisors to those of Company
      shareholders and by providing its employees, consultants and advisors with
      an incentive for outstanding performance. The Plan is further intended to
      provide flexibility to the Company in its ability to motivate, attract,
      and retain the services of employees, consultants and advisors upon whose
      judgment, interest, and special effort the successful conduct of the
      Company's operation is largely dependent. Accordingly, the Plan permits
      the grant of incentive awards from time to time to selected employees,
      consultants and advisors of the Company and any Subsidiary.

                  ARTICLE 2   EFFECTIVE DATE

                  2.1. EFFECTIVE DATE. The Plan became effective on February 1,
      1995 (the "Effective Date"), the date the Plan was approved by the Board.
      The Plan was approved by the shareholders of the Company on May 23, 1995.

                  ARTICLE 3   DEFINITIONS AND CONSTRUCTION

                  3.1. DEFINITIONS. When a word or phrase appears in this Plan
      with the initial letter capitalized, and the word or phrase does not
      commence a sentence, the word or phrase shall generally be given the
      meaning ascribed to it in this Section or in Sections 1.1 or 2.1 unless a
      clearly different meaning is required by the context. The following words
      and phrases shall have the following meanings:

                        (a) "Award" means any Option, Stock Appreciation Right,
            Restricted Stock Award, Performance Share Award, Dividend Equivalent
            Award, or Other Stock-Based Award, or any other right or interest
            relating to Stock or cash, granted to a Participant under the Plan.

                        (b) "Award Agreement" means any written agreement,
            contract, or other instrument or document evidencing an Award.

                        (c) "Board" means the Board of Directors of the Company
            or a Committee thereof formed under Section 4, as the case may be.

                        (d) "Cause" means (except as otherwise provided in an
            Option Agreement) if the Board, in its reasonable and good faith
            discretion, determines that the employee, consultant or advisor (i)
            has developed or pursued interests substantially adverse to the
            Company, (ii) materially breached any employment, engagement or
            confidentiality agreement or otherwise failed to satisfactorily
            discharge his or her duties, (iii) has not devoted all or
            substantially all of his or her business time, effort and attention
            to the affairs of the Company (or such lesser amount as has been
            agreed to in writing by the Company), (iv) is convicted of a felony
            involving moral turpitude, or (v) has engaged in activities or
            omissions that are detrimental to the well-being of the Company.

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                        (e) "Change of Control" means and includes each of the
            following (except as otherwise provided in an Option Agreement):

                              (1) there shall be consummated any consolidation
                              or merger of the Company in which the Company is
                              not the continuing or surviving entity, or
                              pursuant to which Stock would be converted into
                              cash, securities or other property, other than a
                              merger of the Company in which the holders of the
                              Company's Stock immediately prior to the merger
                              have the same proportionate ownership of
                              beneficial interest of common stock or other
                              voting securities of the surviving entity
                              immediately after the merger;

                              (2) there shall be consummated any sale, lease,
                              exchange or other transfer (in one transaction or
                              a series of related transactions) of assets or
                              earning power aggregating more than 40% of the
                              assets or earning power of the Company and its
                              subsidiaries (taken as a whole);

                              (3) the shareholders of the Company shall approve
                              any plan or proposal for liquidation or
                              dissolution of the Company;

                              (4) any person (as such term is used in Section
                              13(d) and 14(d)(2) of the Exchange Act), other
                              than any employee benefit plan of the Company or
                              any subsidiary of the Company or any entity
                              holding shares of capital stock of the Company for
                              or pursuant to the terms of any such employee
                              benefit plan in its role as an agent or trustee
                              for such plan, shall become the beneficial owner
                              (within the meaning of Rule 13d-3 under the
                              Exchange Act) of 20% or more of the Company's
                              outstanding Stock; or

                              (5) during any period of two consecutive years,
                              individuals who at the beginning of such period
                              shall fail to constitute a majority thereof,
                              unless the election, or the nomination for
                              election by the Company's shareholders, of each
                              new director was approved by a vote of at least
                              two-thirds of the directors then still in office
                              who were directors at the beginning of the period.

                        (f) "Code" means the Internal Revenue Code of 1986, as
            amended from time to time.

                        (g)   "Committee" means the committee of the Board
            described in Article 4.

                        (h) "Disability" shall mean any illness or other
            physical or mental condition of a Participant which renders the
            Participant incapable of performing his customary and usual duties
            for the Company, or any medically determinable illness or other
            physical or mental condition resulting from a bodily injury, disease
            or mental disorder which in the judgment of the Committee is
            permanent and continuous in nature.


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            The Committee may require such medical or other evidence as it deems
            necessary to judge the nature and permanency of the Participant's
            condition.

                        (i)   "Dividend Equivalent" means a right granted to a
            Participant under Article 11.

                        (j) "Exchange Act" shall mean the Securities Exchange
            Act of 1934, as amended from time to time.

                        (k) "Fair Market Value" means with respect to Stock or
            any other property, the fair market value of such Stock or other
            property as determined by the Board in its discretion, under one of
            the following methods: (i) the average of the closing bid and asked
            prices for the Stock as reported on any national securities exchange
            on which the Stock is then listed (which shall include the NASDAQ
            National Market System) for that date or, if no prices are so
            reported for that date, such prices on the next preceding date for
            which closing bid and asked prices were reported; or (ii) the price
            as determined by such methods or procedures as may be established
            from time to time by the Board.

                        (l) "Incentive Stock Option" means an Option that is
            intended to meet the requirements of Section 422 of the Code or any
            successor provision thereto.

                        (m) "Non-Qualified Stock Option" means an Option that is
            not intended to be an Incentive Stock Option.

                        (n) "Option" means a right granted to a Participant
            under Article 7 of the Plan to purchase Stock at a specified price
            during specified time periods.

            An Option may be either an Incentive Stock Option or a Non-Qualified
      Stock Option.

                        (o) "Other Stock-Based Award" means a right, granted to
            a Participant under Article 12, that relates to or is valued by
            reference to Stock or other Awards relating to Stock.

                        (p) "Participant" means a person who, as an employee of
            or consultant or advisor to the Company or any Subsidiary, has been
            granted an Award under the Plan. A "Participant" shall not include
            any Director of the Company or any Subsidiary who is not also an
            employee of or consultant to the Company or any Subsidiary.

                        (q) "Performance Share" means a right granted to a
            Participant under Article 9, to receive cash, Stock, or other
            Awards, the payment of which is contingent upon achieving certain
            performance goals established by the Committee.

                        (r) "Plan" means the Syntellect Inc. Long-Term Incentive
            Plan, as amended from time to time.

                        (s) "Restricted Stock Award" means Stock granted to a
            Participant under Article 10 that is subject to certain restrictions
            and to risk of forfeiture.


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                        (t) "Stock" means the common stock of the Company and
            such other securities of the Company that may be substituted for
            Stock pursuant to Article 13.

                        (u) "Stock Appreciation Right" or "SAR" means a right
            granted to a Participant under Article 8 to receive a payment equal
            to the difference between the Fair Market Value of a share of Stock
            as of the date of exercise of the SAR over the grant price of the
            SAR, all as determined pursuant to Article 8.

                        (v) "Subsidiary" means any corporation, domestic or
            foreign, of which a majority of the outstanding voting stock or
            voting power is beneficially owned directly or indirectly by the
            Company.

                  ARTICLE 4   ADMINISTRATION

                  4.1. BOARD/COMMITTEE. The Plan shall be administered by the
      Board of Directors or, to the extent required to comply with Rule 16b-3
      promulgated under the Exchange Act, a Committee that is appointed by, and
      serves at the discretion of, the Board. Any Committee shall consist of at
      least two individuals who are members of the Board and are "disinterested
      persons," as such term is defined in Rule 16b-3 promulgated under Section
      16 of the Exchange Act or any successor provision, except as may be
      otherwise permitted under Section 16 of the Exchange Act and the
      regulations and rules promulgated thereunder. For purposes of this Plan,
      the "Board" shall mean the Board of Directors or the Committee, as the
      case may be.

                  4.2. ACTION BY THE BOARD. A majority of the Board shall
      constitute a quorum. The acts of a majority of the members present at any
      meeting at which a quorum is present and acts approved in writing by a
      majority of the Board in lieu of a meeting shall be deemed the acts of the
      Board. Each member of the Board is entitled to, in good faith, rely or act
      upon any report or other information furnished to that member by any
      officer or other employee of the Company or any Subsidiary, the Company's
      independent certified public accountants, or any executive compensation
      consultant or other professional retained by the Company to assist in the
      administration of the Plan.

                  4.3.  AUTHORITY OF BOARD.  The Board has the exclusive power,
      authority and discretion to:

                        (a)   Designate Participants;

                        (b) Determine the type or types of Awards to be granted
            to each Participant;

                        (c) Determine the number of Awards to be granted and the
            number of shares of Stock to which an Award will relate;

                        (d) Determine the terms and conditions of any Award
            granted under the Plan including but not limited to, the exercise
            price, grant price, or purchase price, any restrictions or
            limitations on the Award, any schedule for lapse of forfeiture
            restrictions or restrictions on the exercisability of an Award, and
            accelerations or waivers thereof, based in each case on such
            considerations as the Board in its sole discretion determines;


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                        (e) Determine whether, to what extent, and under what
            circumstances an Award may be settled in, or the exercise price of
            an Award may be paid in, cash, Stock, other Awards, or other
            property, or an Award may be canceled, forfeited, or surrendered;

                        (f)   Prescribe the form of each Award Agreement, which
            need not be identical for each Participant;

                        (g) Decide all other matters that must be determined in
            connection with an Award;

                        (h) Establish, adopt or revise any rules and regulations
            as it may deem necessary or advisable to administer the Plan; and

                        (i) Make all other decisions and determinations that may
            be required under the Plan or as the Board deems necessary or
            advisable to administer the Plan.

                  4.4. DECISIONS BINDING. The Board's interpretation of the
      Plan, any Awards granted under the Plan, any Award Agreement and all
      decisions and determinations by the Board with respect to the Plan are
      final, binding, and conclusive on all parties.

                  ARTICLE 5   SHARES SUBJECT TO THE PLAN

                  5.1. NUMBER OF SHARES. Subject to adjustment provided in
      Section 15.1, the aggregate number of shares of Stock reserved and
      available for Awards or which may be used to provide a basis of
      measurement for or to determine the value of an Award (such as with a
      Stock Appreciation Right or Performance Share Award) shall be 2,100,000.

                  5.2. LAPSED AWARDS. To the extent that an Award terminates,
      expires or lapses for any reason, any shares of Stock subject to the Award
      will again be available for the grant of an Award under the Plan and
      shares subject to SARs or other Awards settled in cash will be available
      for the grant of an Award under the Plan, in each case to the full extent
      available pursuant to the rules and interpretations of the Securities and
      Exchange Commission under Section 16 of the Exchange Act, if applicable.

                  5.3.  STOCK DISTRIBUTED.  Any Stock distributed pursuant to an
      Award may consist, in whole or in part, of authorized and unissued Stock,
      treasury Stock or Stock purchased on the open market.

                  5.4. LIMITATIONS ON AWARDS TO ANY SINGLE PARTICIPANT. There is
      no limitation that restricts the number of shares of stock which are
      subject to Awards issued to any single Participant.

                  ARTICLE 6   ELIGIBILITY

                  6.1. GENERAL. Awards may be granted only to individuals who
      are employees (including employees who also are directors or officers) of
      the Company or a Subsidiary or to consultants or advisors thereto, as
      determined by the Board.


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                  ARTICLE 7   STOCK OPTIONS

                  7.1.  GENERAL.  The Board is authorized to grant Options to
      Participants on the following terms and conditions:

                        (a)   EXERCISE PRICE.  The exercise price per share of
            Stock under an Option shall be determined by the Board.

                        (b) TIME AND CONDITIONS OF EXERCISE. The Board shall
            determine the time or times at which an Option may be exercised in
            whole or in part. The Board also shall determine the performance or
            other conditions, if any, that must be satisfied before all or part
            of an Option may be exercised.

                        (c) PAYMENT. The Board shall determine the methods by
            which the exercise price of an Option may be paid, the form of
            payment, including, without limitation, cash, shares of Stock, or
            other property (including net issuance or other "cashless exercise"
            arrangements), and the methods by which shares of Stock shall be
            delivered or deemed to be delivered to Participants. Without
            limiting the power and discretion conferred on the Board pursuant to
            the preceding sentence, the Board may, in the exercise of its
            discretion, but need not, allow a Participant to pay the Option
            price by directing the Company to withhold from the shares of Stock
            that would otherwise be issued upon exercise of the Option that
            number of shares having a Fair Market Value on the exercise date
            equal to the Option price, all as determined pursuant to rules and
            procedures established by the Board.

                        (d) EVIDENCE OF GRANT. All Options shall be evidenced by
            a written Award Agreement between the Company and the Participant.
            The Award Agreement shall include such provisions as may be
            specified by the Board.

                  7.2. INCENTIVE STOCK OPTIONS. The terms of any Incentive Stock
      Options granted under the Plan must comply with the following additional
      rules:

                        (a) EXERCISE PRICE. The exercise price per share of
            Stock shall be set by the Board, provided that the exercise price
            for any Incentive Stock Option may not be less than the Fair Market
            Value as of the date of the grant.

                        (b)   EXERCISE.  In no event, may any Incentive Stock
            Option be exercisable for more than ten years from the date of its
            grant.

                        (c)   LAPSE OF OPTION.  An Incentive Stock Option shall
            lapse under the following circumstances:


                              (1) The Incentive Stock Option shall lapse ten
                  (10) years after it is granted, unless an earlier time is set
                  in the Award Agreement.

                              (2) The Incentive Stock Option shall lapse upon
                  termination of employment for Cause or for any other reason,
                  other than the Participant's death or Disability, unless the
                  Committee determines in its discretion to extend the


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                  exercise period for no more than ninety (90) days after the
                  Participant's termination of employment.

                              (3) In the case of the Participant's termination
                  of employment due to Disability or death, the Incentive Stock
                  Option shall lapse upon termination of employment, unless the
                  Committee determines in its discretion to extend the exercise
                  period of the Incentive Stock Option for no more than twelve
                  (12) months after the date the Participant terminates
                  employment. Upon the Participant's death, any vested and
                  otherwise exercisable Incentive Stock Options may be exercised
                  by the Participant's legal representative or representatives,
                  by the person or persons entitled to do so under the
                  Participant's last will and testament, or, if the Participant
                  shall fail to make testamentary disposition of such Incentive
                  Stock Option or shall die intestate, by the person or persons
                  entitled to receive said Incentive Stock Option under the
                  applicable laws of descent and distribution.

                        (d) INDIVIDUAL DOLLAR LIMITATION. The aggregate Fair
            Market Value (determined as of the time an Award is made) of all
            shares of Stock with respect to which Incentive Stock Options are
            first exercisable by a Participant in any calendar year may not
            exceed One Hundred Thousand Dollars ($100,000.00).

                        (e) TEN PERCENT OWNERS. An Incentive Stock Option shall
            be granted to any individual who, at the date of grant, owns stock
            possessing more than ten percent (10%) of the total combined voting
            power of all classes of Stock of the Company only if, at time such
            Option is granted, the Option price is at least one hundred ten
            percent (110%) of the Fair Market Value of the Stock and such Option
            by its terms is not exercisable after the expiration of five (5)
            years from the date the Option is granted.

                        (f) EXPIRATION OF INCENTIVE STOCK OPTIONS. No Award of
            an Incentive Stock Option may be made pursuant to this Plan after
            the tenth anniversary of the Effective Date.

                        (g) RIGHT TO EXERCISE. During a Participant's lifetime,
            an Incentive Stock Option may be exercised only by the Participant.

                        (h)   EMPLOYEES ONLY.  Incentive Stock Options may be
            granted only to Participants who are employees of the Company or any
            Subsidiary.

                  ARTICLE 8   STOCK APPRECIATION RIGHTS

                  8.1.  GRANT OF SARs.  The Board is authorized to grant SARs to
      Participants on the following terms and conditions:

                        (a) RIGHT TO PAYMENT. Upon the exercise of a Stock
            Appreciation Right, the Participant to whom it is granted has the
            right to receive the excess, if any, of:

                              (1) The Fair Market Value of one share of Stock on
                  the date of exercise; over


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                              (2) The grant price of the Stock Appreciation
                  Right as determined by the Board, which shall not be less than
                  the Fair Market Value of one share of Stock on the date of
                  grant in the case of any SAR related to any Incentive Stock
                  Option.

                        (b) OTHER TERMS. All awards of Stock Appreciation Rights
            shall be evidenced by an Award Agreement. The terms, methods of
            exercise, methods of settlement, form of consideration payable in
            settlement, and any other terms and conditions of any Stock
            Appreciation Right shall be determined by the Board at the time of
            the grant of the Award and shall be reflected in the Award
            Agreement.

                  ARTICLE 9   PERFORMANCE SHARES

                  9.1. GRANT OF PERFORMANCE SHARES. The Board is authorized to
      grant Performance Shares to Participants on such terms and conditions as
      may be selected by the Board. The Board shall have the complete discretion
      to determine the number of Performance Shares granted to each Participant.
      All Awards of Performance Shares shall be evidenced by an Award Agreement.

                  9.2. RIGHT TO PAYMENT. A grant of Performance Shares gives the
      Participant rights, valued as determined by the Board, and payable to, or
      exercisable by, the Participant to whom the Performance Shares are
      granted, in whole or in part, as the Board shall establish at grant or
      thereafter. The Board shall set performance goals and other terms or
      conditions to payment of the Performance Shares in its discretion which,
      depending on the extent to which they are met, will determine the number
      and value of Performance Shares that will be paid to the Participant,
      provided that the time period during which the performance goals must be
      met shall, in all cases, exceed six months.

                  9.3.  OTHER TERMS.  Performance Shares may be payable in cash,
      Stock, or other property, and have such other terms and conditions as
      determined by the Board and reflected in the Award Agreement.

                  ARTICLE 10  RESTRICTED STOCK AWARDS

                  10.1. GRANT OF RESTRICTED STOCK. The Board is authorized to
      make Awards of Restricted Stock to Participants in such amounts and
      subject to such terms and conditions as may be selected by the Board. All
      Awards of Restricted Stock shall be evidenced by a Restricted Stock Award
      Agreement.

                  10.2. ISSUANCE AND RESTRICTIONS. Restricted Stock shall be
      subject to such restrictions on transferability and other restrictions as
      the Board may impose (including, without limitation, limitations on the
      right to vote Restricted Stock or the right to receive dividends on the
      Restricted Stock). These restrictions may lapse separately or in
      combination at such times, under such circumstances, in such installments,
      or otherwise, as the Board determines at the time of the grant of the
      Award or thereafter.

                  10.3. FORFEITURE. Except as otherwise determined by the Board
      at the time of the grant of the Award or thereafter, upon termination of
      employment during the applicable restriction period, Restricted Stock that
      is at that time subject to restrictions shall be forfeited and reacquired
      by the Company, provided, however, that the Board may provide in any Award


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      Agreement that restrictions or forfeiture conditions relating to
      Restricted Stock will be waived in whole or in part in the event of
      terminations resulting from specified causes, and the Board may in other
      cases waive in whole or in part restrictions or forfeiture conditions
      relating to Restricted Stock.

                  10.4. CERTIFICATES FOR RESTRICTED STOCK. Restricted Stock
      granted under the Plan may be evidenced in such manner as the Board shall
      determine. If certificates representing shares of Restricted Stock are
      registered in the name of the Participant, certificates must bear an
      appropriate legend referring to the terms, conditions, and restrictions
      applicable to such Restricted Stock, and the Company shall retain physical
      possession of the certificate until such time as all applicable
      restrictions lapse.

                  ARTICLE 11  DIVIDEND EQUIVALENTS

                  11.1. GRANT OF DIVIDEND EQUIVALENTS. The Board is authorized
      to grant Dividend Equivalents to Participants subject to such terms and
      conditions as may be selected by the Board. Dividend Equivalents shall
      entitle the Participant to receive payments equal to dividends with
      respect to all or a portion of the number of shares of Stock subject to an
      Option Award or SAR Award, as determined by the Board. The Board may
      provide that Dividend Equivalents be paid or distributed when accrued or
      be deemed to have been reinvested in additional shares of Stock, or
      otherwise reinvested.

                  ARTICLE 12  OTHER STOCK-BASED AWARDS

                  12.1. GRANT OF OTHER STOCK-BASED AWARDS. The Board is
      authorized, subject to limitations under applicable law, to grant to
      Participants such other Awards that are payable in, valued in whole or in
      part by reference to, or otherwise based on or related to shares of Stock,
      as deemed by the Board to be consistent with the purposes of the Plan,
      including without limitation shares of Stock awarded purely as a "bonus"
      and not subject to any restrictions or conditions, convertible or
      exchangeable debt securities, other rights convertible or exchangeable
      into shares of Stock, and Awards valued by reference to book value of
      shares of Stock or the value of securities of or the performance of
      specified Subsidiaries. The Board shall determine the terms and conditions
      of such Awards.

                  ARTICLE 13  PROVISIONS APPLICABLE TO AWARDS

                  13.1. STAND-ALONE, TANDEM, AND SUBSTITUTE AWARDS. Awards
      granted under the Plan may, in the discretion of the Board, be granted
      either alone or in addition to, in tandem with, or in substitution for,
      any other Award granted under the Plan. If an Award is granted in
      substitution for another Award, the Board may require the surrender of
      such other Award in consideration of the grant of the new Award. Awards
      granted in addition to or in tandem with other Awards may be granted
      either at the same time as or at a different time from the grant of such
      other Awards.

                  13.2. EXCHANGE PROVISIONS. The Board may at any time offer to
      exchange or buy out any previously granted Award for a payment in cash,
      Stock, or another Award (subject to Section 13.1), based on the terms and
      conditions the Board determines and communicates to the Participant at the
      time the offer is made.


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                  13.3. TERM OF AWARD. The term of each Award shall be for the
      period as determined by the Board, provided that in no event shall the
      term of any Incentive Stock Option or a Stock Appreciation Right granted
      in tandem with the Incentive Stock Option exceed a period of ten years
      from the date of its grant.

                  13.4. FORM OF PAYMENT FOR AWARDS. Subject to the terms of the
      Plan and any applicable law or Award Agreement, payments or transfers to
      be made by the Company or a Subsidiary on the grant or exercise of an
      Award may be made in such forms as the Board determines at or after the
      time of grant, including without limitation, cash, Stock, other Awards, or
      other property, or any combination, and may be made in a single payment or
      transfer, in installments, or on a deferred basis, in each case determined
      in accordance with rules adopted by, and at the discretion of, the Board.
      The Board may also authorize payment in the exercise of an Option by net
      issuance or other cashless exercise methods.

                  13.5. LIMITS ON TRANSFER. No right or interest of a
      Participant in any Award may be pledged, encumbered, or hypothecated to or
      in favor of any party other than the Company or a Subsidiary, or shall be
      subject to any lien, obligation, or liability of such Participant to any
      other party other than the Company or a Subsidiary. Except as otherwise
      provided below, no Award shall be assignable or transferable by a
      Participant other than by will or the laws of descent and distribution or,
      with the consent of the Board in its sole discretion and except in the
      case of an Incentive Stock Option, pursuant to a court order that would
      otherwise satisfy the requirements to be a domestic relations order as
      defined in Section 414(p)(1)(B) of the Code, if the order satisfies
      Section 414(p)(1)(A) of the Code notwithstanding that such an order
      relates to the transfer of a stock option rather than an interest in an
      employee benefit plan. In the Award Agreement for any Award other than an
      Award that includes an Incentive Stock Option, the Board may allow a
      Participant to assign or otherwise transfer all or a portion of the rights
      represented by the Award to specified individuals or classes of
      individuals, or to a trust benefiting such individuals or classes of
      individuals, subject to such restrictions, limitations, or conditions as
      the Board deems to be appropriate.

                  13.6. BENEFICIARIES. Notwithstanding Section 13.5, a
      Participant may, in the manner determined by the Board, designate a
      beneficiary to exercise the rights of the Participant and to receive any
      distribution with respect to any Award upon the Participant's death. A
      beneficiary, legal guardian, legal representative, or other person
      claiming any rights under the Plan is subject to all terms and conditions
      of the Plan and any Award Agreement applicable to the Participant, except
      to the extent the Plan and Award Agreement otherwise provide, and to any
      additional restrictions deemed necessary or appropriate by the Board. If
      the Participant is married and resides in a jurisdiction in which
      community property laws apply, a designation of a person other than the
      Participant's spouse as his beneficiary with respect to more than 50
      percent of the Participant's interest in the Award shall not be effective
      without the written consent of the Participant's spouse. If no beneficiary
      has been designated or survives the Participant, payment shall be made to
      the person entitled thereto under the Participant's will or the laws of
      descent and distribution. Subject to the foregoing, a beneficiary
      designation may be changed or revoked by a Participant at any time
      provided the change or revocation is filed with the Board.

                  13.7. STOCK CERTIFICATES. All Stock certificates delivered
      under the Plan are subject to any stop-transfer orders and, other
      restrictions as the Board deems necessary or advisable to comply with
      federal or state securities laws, rules and regulations and the rules of
      any national securities exchange or automated quotation system on which
      the Stock is listed,


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      quoted, or traded. The Board may place legends on any Stock certificate to
      reference restrictions applicable to the Stock.

                  13.8 TENDER OFFERS. In the event of a public tender for all or
      any portion of the Stock, or in the event that a proposal to merge,
      consolidate, or otherwise combine with another company is submitted for
      shareholder approval, the Board may in its sole discretion declare
      previously granted Options to be immediately exercisable. To the extent
      that this provision causes Incentive Stock Options to exceed the dollar
      limitation set forth in Section 7.2(d), the excess Options shall be deemed
      to be Non-Qualified Stock Options.

                  13.9. CHANGE OF CONTROL. A Change of Control shall cause every
      Option outstanding hereunder to become fully exercisable and allow each
      Participant the right to exercise an Option prior to the occurrence of the
      event otherwise terminating the Option; provided, however, that in the
      event (i) the Company's Board of Directors approves a transaction to be
      accounted for as a "pooling-of-interests" and (ii) the Company's
      independent accountants have advised the Company in writing that the
      amendment to this Section 13.9 approved by the Board of Directors on
      February 17, 1998, precludes such accounting, then, without any further
      action, such amendment to Section 13.9 shall be null and void, and Section
      13.9 shall remain in effect as existing prior to such amendment.

                  ARTICLE 14  CHANGES IN CAPITAL STRUCTURE

                  14.1. GENERAL. In the event a stock dividend is declared upon
      the Stock, the shares of Stock then subject to each Award (and the number
      of shares subject thereto) shall be increased proportionately without any
      change in the aggregate purchase price therefor. In the event the Stock
      shall be changed into or exchanged for a different number or class of
      shares of Stock or of another corporation, whether through reorganization,
      recapitalization, stock split-up, combination of shares, there shall be
      substituted for each such share of Stock then subject to each Award (and
      for each share of Stock then subject thereto) the number and class of
      shares of Stock into which each outstanding share of Stock shall be so
      exchanged, all without any change in the aggregate purchase price for the
      shares then subject to each Award.

                  ARTICLE 15  AMENDMENT, MODIFICATION AND TERMINATION

                  15.1. AMENDMENT, MODIFICATION AND TERMINATION. With the
      approval of the Board, at any time and from time to time, the Board may
      terminate, amend or modify the Plan. However, without approval of the
      shareholders of the Company or other conditions (as may be required by the
      Code, by the insider trading rules of Section 16 of the Exchange Act, by
      any national securities exchange or system on which the Stock is listed or
      reported, or by a regulatory body having jurisdiction), no such
      termination, amendment, or modification may:

                        (a) Materially increase the total number of shares of
            Stock that may be issued under the Plan, except as provided in
            Section 14.1;

                        (b)   Materially modify the eligibility requirements for
            participation in the Plan; or

                        (c)   Materially increase the benefits accruing to
            Participants under the Plan.


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<PAGE>   12

                  15.2. AWARDS PREVIOUSLY GRANTED. No termination, amendment, or
      modification of the Plan shall adversely affect in any material way any
      Award previously granted under the Plan, without the written consent of
      the Participant.

                  ARTICLE 16  GENERAL PROVISIONS

                  16.1. NO RIGHTS TO AWARDS. No Participant or employee or
      consultant shall have any claim to be granted any Award under the Plan,
      and neither the Company nor the Board is obligated to treat Participants
      and employees or consultants uniformly.

                  16.2. NO STOCKHOLDERS RIGHTS. No Award gives the Participant
      any of the rights of a stockholder of the Company unless and until shares
      of Stock are in fact issued to such person in connection with such Award.

                  16.3. WITHHOLDING. The Company or any Subsidiary shall have
      the authority and the right to deduct or withhold, or require a
      Participant to remit to the Company, an amount sufficient to satisfy
      United States Federal, state, and local taxes (including the Participant's
      FICA obligation and any withholding obligation imposed by any country
      other than the United States in which the Participant resides) required by
      law to be withheld with respect to any taxable event arising as a result
      of this Plan. With respect to withholding required upon any taxable event
      under the Plan, Participants may elect, subject to the Board's approval,
      to satisfy the withholding requirement, in whole or in part, by having the
      Company or any Subsidiary withhold shares of Stock having a Fair Market
      Value on the date of withholding equal to the amount to be withheld for
      tax purposes in accordance with such procedures as the Board establishes.
      The Board may, at the time any Award is granted, require that any and all
      applicable tax withholding requirements be satisfied by the withholding of
      shares of Stock as set forth above.

                  16.4. NO RIGHT TO EMPLOYMENT. Nothing in the Plan or any Award
      Agreement shall interfere with or limit in any way the right of the
      Company or any Subsidiary to terminate any Participant's employment at any
      time, nor confer upon any Participant any right to continue in the employ
      of the Company or any Subsidiary.

                  16.5. UNFUNDED STATUS OF AWARDS. The Plan is intended to be an
      "unfunded" plan for incentive and deferred compensation. With respect to
      any payments not yet made to a Participant pursuant to an Award, nothing
      contained in the Plan or any Award Agreement shall give the Participant
      any rights that are greater than those of a general creditor of the
      Company or any Subsidiary.

                  16.6. INDEMNIFICATION. To the extent allowable under
      applicable law, each member of the Committee or of the Board shall be
      indemnified and held harmless by the Company from any loss, cost,
      liability, or expense that may be imposed upon or reasonably incurred by
      such member in connection with or resulting from any claim, action, suit,
      or proceeding to which he or she may be a party or in which he or she may
      be involved by reason of any action or failure to act under the Plan and
      against and from any and all amounts paid by him or her in satisfaction of
      judgment in such action, suit, or proceeding against him or her provided
      he or she gives the Company an opportunity, at its own expense, to handle
      and defend the same before he or she undertakes to handle and defend it on
      his or her own behalf. The foregoing right of indemnification shall not be
      exclusive of any other rights of indemnification to which such


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<PAGE>   13

      persons may be entitled under the Company's Articles of Incorporation or
      By-Laws, as a matter of law, or otherwise, or any power that the Company
      may have to indemnify them or hold them harmless.

                  16.7. RELATIONSHIP TO OTHER BENEFITS. No payment under the
      Plan shall be taken into account in determining any benefits under any
      pension, retirement, savings, profit sharing, group insurance, welfare or
      other benefit plan of the Company or any Subsidiary.

                  16.8. EXPENSES. The expenses of administering the Plan shall
      be borne by the Company and its Subsidiaries.

                  16.9. TITLES AND HEADINGS. The titles and headings of the
      Sections in the Plan are for convenience of reference only, and in the
      event of any conflict, the text of the Plan, rather than such titles or
      headings, shall control.

                  16.10. FRACTIONAL SHARES. No fractional shares of stock shall
      be issued and the Board shall determine, in its discretion, whether cash
      shall be given in lieu of fractional shares or whether such fractional
      shares shall be eliminated by rounding up.

                  16.11. SECURITIES LAW COMPLIANCE. With respect to any person
      who is, on the relevant date, obligated to file reports under Section 16
      of the Exchange Act, transactions under this Plan are intended to comply
      with all applicable conditions of Rule 16b-3 or its successors under the
      Exchange Act. To the extent any provision of the Plan or action by the
      Board fails to so comply, it shall be void to the extent permitted by law
      and voidable as deemed advisable by the Board, and such provision or
      action shall be deemed to be modified so as to comply with Rule 16b-3.

                  16.12. GOVERNMENT AND OTHER REGULATIONS. The obligation of the
      Company to make payment of awards in Stock or otherwise shall be subject
      to all applicable laws, rules, and regulations, and to such approvals by
      government agencies as may be required. The Company shall be under no
      obligation to register under the Securities Act of 1933, as amended, any
      of the shares of Stock paid under the Plan. If the shares paid under the
      Plan may in certain circumstances be exempt from registration under such
      act, the Company may restrict the transfer of such shares in such manner
      as it deems advisable to ensure the availability of any such exemption.

                  16.13. GOVERNING LAW. The Plan and all Award Agreements shall
      be construed in accordance with and governed by the laws of the State of
      Arizona.


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