MAI SYSTEMS CORP
10-K405/A, 1997-04-18
COMPUTER INTEGRATED SYSTEMS DESIGN
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                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                  FORM 10-K/A

               (AMENDMENT NO. 1 TO 10-K FILED ON MARCH 31, 1997)

        [X]   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                 SECURITIES EXCHANGE ACT OF 1934 [FEE REQUIRED]
                   FOR THE FISCAL YEAR ENDED DECEMBER 31, 1996
                           COMMISSION FILE NO. 1-9158


                             MAI SYSTEMS CORPORATION
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


                 DELAWARE                                      22-2554549
         (State or other jurisdiction                       (I.R.S. Employer
        of incorporation or organization)                   Identification No.)

            9600 Jeronimo Road
             Irvine, California                                   92718
    (Address of principal executive offices)                   (Zip Code)

       Registrant's telephone number, including area code: (714) 580-0700

                        -------------------------------

        Securities registered pursuant to Section 12(b) of the Act: None

                        -------------------------------

           Securities registered pursuant to Section 12(g) of the Act:

                     Common Stock, $.01 par value per share

     Indicate by a check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months and (2) has been subject to such filing
requirements for the past 90 days. Yes [X]  No [ ]

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

     The registrant's Certificate of Incorporation authorizes the issuance of
25,000,000 shares of $.01 par value Common Stock. As more fully described in
this report, shares of Common Stock are currently being distributed by the
registrant to its former creditors pursuant to its Chapter 11 Plan of
Reorganization. At March 25, 1997, the number of issued and outstanding shares
of the Company's Common Stock was 8,643,776 shares. The aggregate market value
of all of the shares of Common Stock held by non-affiliates of the registrant as
of March 25, 1997 was approximately $ 39,360,266. Directors and officers and ten
percent or greater stockholders are considered affiliates for the purposes of
this calculation but should not necessarily be deemed affiliates for any other
purpose.

     Indicate by check mark whether the registrant has filed all documents and
reports required to be filed by Section 12, 13 or 15(d) of the Securities
Exchange Act of 1934 subsequent to the distribution of securities under a plan
confirmed by a court. Yes [X]  No [ ]

                         -------------------------------

                       DOCUMENTS INCORPORATED BY REFERENCE

     Portions of registrant's 1994 Annual Report on Form 10-K are incorporated
herein by reference in Part I; portions of registrant's 1996 Annual Report are
incorporated herein by reference in Part II; and portions of registrant's
definitive Proxy Statement to be delivered to stockholders in connection with
the Annual Meeting of Stockholders to be held May 20, 1997 are incorporated
herein by reference into Part III.

================================================================================
<PAGE>   2
                                     PART I
                                     ------

   
                               EXPLANATORY NOTE.

     This Amended Annual Report on Form 10-K/A is being filed for the following
purposes: 

         1. The Consolidated Statements of Operations of the Company for the
     year ended December 31, 1996 has been revised. The changes reflect
     reallocation of revenues and expenses among the Company's software, network
     and computer equipment, professional services and legacy businesses. The
     discussion in "Management's Discussion and Analysis of Condition and
     Results of Operations" has also been revised in light of these changes.
     Total revenues, total direct costs and total operating income (loss) and
     net income (loss) remain unchanged.

         2. The Company is filing Schedule II - Valuation and Qualifying
     Accounts.

         3. The Company is filing revised copies of Exhibits 10.1 Equipment
     Service Subcontract dated December 2, 1996 between MAI Systems Corporation
     and Olivetti North America, Inc. and 10.2 Equipment Services Subcontract
     dated February 21, 1997 between MAI Canada Ltd. and Olivetti Canada Ltd. 

     In all other material respects, the Amended Annual Report on Form 10-K/A
is unchanged from the 1996 Annual Report on Form 10-K.
    

ITEM 1. BUSINESS

                                   THE COMPANY

         MAI Systems Corporation provides total information technology solutions
primarily to the hospitality, resort and destination industry and to midsized
process manufacturers. The solutions provided by the Company typically include
applications software, computer hardware, peripherals and wide and local area
network design, implementation, installation and support. The software
applications are generally the Company's proprietary software, or software which
is licensed to the Company on an exclusive or non-exclusive basis. The hardware,
peripherals and networking systems are generally third-party products which the
Company distributes. Directly and through its arrangement with Olivetti North
America and Olivetti Canada Ltd., the Company provides on-site service and
support to users of its network and systems hardware.

         The Company was incorporated under the laws of the State of Delaware on
September 6, 1984. The Company's name was changed from MAI Basic Four, Inc. to
MAI Systems Corporation on November 6, 1990. As used herein, the terms the
"Company" and "MAI" include MAI Systems Corporation and its subsidiaries unless
the context indicates otherwise. The Company commenced operations on January 29,
1985.

                           DESCRIPTION OF THE BUSINESS

         MAI's mission is to put in place long-term information technology
partnerships with its customers by designing, installing and supporting
customer-specific total information management solutions. Focusing primarily on
the hotel, motel and resort destinations industry and solutions for midsized
process manufacturers, it designs, sells, installs and supports information
management solutions featuring complex wide area networks ("WANs") and local
area networks ("LANs"). It provides a wide array of products and services to its
installed base of approximately 7,000 customers and continues to make direct
sales of products and services which enhance, upgrade and extend the useful life
of the Company's legacy systems.

         MAI markets its products and services primarily through a team selling
approach, which utilizes the Company's nationwide network of sales offices. The
Company also markets certain products and services through a limited number of
distributors, independent value-added resellers ("VARs"), authorized service
representatives and independent software vendors ("ISVs").

         The Company's activities are conducted principally in the United
States, Canada, the United Kingdom, the Netherlands, Hong Kong, Singapore and
Mexico. The Company also operates subsidiaries in Puerto Rico and Venezuela and
operates offices in the People's Republic of China and Malaysia. Additionally,
the Company sells its products through indirect channels in the United States
and abroad. These independent channels include VARs, distributors, ISVs and
local sales agents.

         The Company provides on-site service and help support desk services to
its customers in the United States, Canada, the United Kingdom, the Netherlands,
Puerto Rico and Venezuela. In the United States and Canada, the Company and its
subcontractors, Olivetti North America, Inc. and Olivetti Canada, Ltd.
(sometimes collectively referred to as "Olivetti"), provide on-site services to
the Company's new and legacy system customers. The company's foreign
distributors provide support services to their customers in countries where the
Company does not have its own support organization.

PRODUCTS AND SERVICES

         In 1996, the Company's revenue was derived from the following sources:






<TABLE>
<CAPTION>
                                                                    Percentage of Total
                                                                           Revenue
<S>                                                                          <C>
Software, networks and professional services                                   %
  Software sales .................................................           12.0%
  Network and computer equipment .................................           24.7%
  Professional services ..........................................           19.9%
    Total ........................................................           56.6%
Legacy systems ...................................................           43.4%
                                                                             -----
</TABLE>









                                      -2-
<PAGE>   3




<TABLE>
<S>                                                                         <C>
Total ..................................................                    100.0%
                                                                            ======
</TABLE>


         Products and Services

         MAI designs, implements, maintains and supports total information
system solutions utilizing complete WANs and LANs. In conjunction with these
solutions, the Company's approach is to analyze a customer's information system
requirements, propose a solution and then design, integrate, install and
maintain the system. One of the principal objectives of the Company is to help
its customers utilize their data across their entire enterprise so that
information that was once limited to one area of a business can now be available
to other areas where it can be utilized for new purposes. Once a system is
on-line, the Company typically continues its relationship with the customer by
providing around-the-clock telephonic support and, through its partnership with
Olivetti, on-site field support. The systems designed by the Company utilize the
Company's industry-leading property management system for hotels, resorts and
destinations and enterprise resource planning ("ERP") applications software for
midsize process manufacturers, which the Company markets with industry-standard
hardware and software products from leading technology vendors including Cisco
Systems, Compaq Computer, Hewlett Packard, IBM, Larscom, Microsoft and Novell.
Additionally, the Company resells telecommunication services and equipment,
including wide bandwidth T1 lines, which enable its customers to achieve maximum
utilization of their networks.

         Products for Hotels, Resorts and Destinations

         The Company markets three property management systems. Hotel
CompuSystem II has been marketed by the Company since 1990, when the Company
acquired Computerized Lodging Systems ("CLS"). In August 1996 the Company
acquired Hotel Information Systems, Inc. ("HIS") and began marketing its Paragon
product line. In October 1996, the Company became the exclusive distributor of
the Lodging Touch International products from Enhanced Hospitality Solutions.
Each of the product lines has features which make it particularly well-suited to
a different segment of the hospitality marketplace. In addition, the Company
markets the Gaming Systems International ("GSI") products for the gaming
industry.

         Hotel CompuSystem II, which targets hotels and resorts in the 300 to
1,000 room range, runs under UNIX. Hotel CompuSystem II is full-featured and
provides customers with front desk, night audit, housekeeping and numerous other
functions. Additionally, the CLS products interface to more than 250 other
hospitality-related information system products, such as point-of-sale systems,
telephone call monitoring systems and minibar maintenance systems. The ease of
connectivity with third-party products is one of the system's competitive
advantages. Hotel CompuSystem II is installed in over 2,000 sites worldwide.

         The Paragon property management system, from HIS, is designed to serve
the needs of larger hotels and resorts. Running on IBM AS/400 or System 36
minicomputers, the Paragon product line provides the full range of features and
functionality required by premier properties, such as Disneyland Paris or
Renaissance Hotels International. Paragon is installed in more than 1,200 hotels
and resorts around the world, and is a major presence in the Pacific Rim.

         The Lodging Touch International ("LTI") products comprise a
state-of-the-art suite of products designed to take full advantage of the
versatility of Microsoft's Windows 95 and Windows NT operating systems. They are
the industry's first fully graphical products and the only ones to fully utilize
the features of the Windows operating system. With the LTI products, MAI has
been named a Microsoft Solutions Partner.

         GSI's on-line slot accounting and player tracking product is comprised
of a proprietary circuit board which is installed inside electronic slot
machines, and database software which gathers and maintains data collected by
the circuit boards. The Company utilizes Novell-based LANs to link the slot
machines. The GSI system monitors the activity in the individual gaming machines
in real time, providing information on the activity of each machine, the amount
of money in the machine, whether or not the machine is operating properly and
alerting the casino management if the machine has been tampered with. The
software modules include stand-alone player tracking, cage/pit management, table
games accounting, slot maintenance, employee time and attendance, and numerous
other functions.






                                      -3-
<PAGE>   4
Products for Process Manufacturing

         MAI develops and markets MANBASE and CIMPRO, both of which are ERP
applications, used by midsize process manufacturers. The Company's typical
customer generally has annual revenues between $50 million and $500 million.
These manufacturers convert raw materials into finished goods or into products
used to manufacture other goods. Typical users of the Company's ERP product
would be manufacturers who convert raw milk into cheese and other dairy
products, or pharmaceutical manufacturers who convert raw chemicals into
medicinal products. These process manufacturers have unique requirements in
quality control, regulatory compliance, inventory control and production
planning that require an integrated application and system solution.

         CIMPRO, which the Company acquired from Datalogix International, Inc.,
a subsidiary of Oracle Corporation, in March 1997, offers a fully integrated
modular system for complete support of process manufacturing planning and
tracking, including inventory, production, supply chain management, costing,
accounting, electronic data interchange ("EDI") and regulatory compliance.
CIMPRO's customer base is primarily food, chemical and pharmaceutical
manufacturers.

         MANBASE, the rights to which the Company reacquired in May 1996, also
offers a fully integrated ERP application for process manufacturers. MANBASE has
been sold primarily to food manufacturers and has many features which are
tailored for the unique requirements of this industry.

         The Company intends to provide continuing support for its MANBASE
customers but will concentrate its sales efforts on the CIMPRO product.

         Other Solutions

          In certain instances, the Company will provide customers outside its
core markets with integration and implementation services. These customers
utilize the Company's professional services, consulting, network and system
products and/or partner products, to rehost their legacy application to modern
client/server technology. These customers do not use the Company's hospitality
or process manufacturing applications, but have an in-house or third party
application. Since this is a highly competitive business, the Company provides
this service only to customers with a long-standing relationship to the Company
whose needs are uniquely matched to its services. MAI's products and services
give these customers a single-source network and system solution with rapid
implementation and integration.

         Legacy/ Maintenance

         The Company continues to provide principally maintenance services to
its installed base of customers. These products and services are designed to
enable customers to benefit from their investment in the Company's host-based
information systems. The Company's OpenBASIC application environment permits
customers using application software written in the Business BASIC programming
language to continue to use such application software on selected hardware
platforms designed for the UNIX, MS-DOS and Novell environments. Optional
OpenBASIC modules permit developers to enhance their Business BASIC applications
by integrating them with popular UNIX and MS-DOS/Microsoft Windows software.

         With its own personnel and through an outsource agreement with Olivetti
North America, Inc. in the United States and with Olivetti Canada Ltd. in
Canada, and directly in Venezuela and Puerto Rico, the Company offers on-site
repair and warranty service and around-the-clock telephonic support to its
customers. The Company also provides a range of customer education, training and
consulting services for its application software packages and hardware and
horizontal software products. These services are offered to the Company's
customers as part of the Company's strategy of supplying the total information
solution to its customers.

         The Company markets a family of upgradeable, industry-standard
platforms based upon IBM RISC and Intel Corporation microcomputer technology and
featuring the Company's OpenBASIC application environment running under various
UNIX-based operating systems. These products provide cost-effective, multi-user
solutions for customers whose needs range from entry-level systems to midsize,
multiprocessor systems that support up to 500 users.




                                      -4-
<PAGE>   5



MARKETING AND SALES

         MAI markets its products and services primarily through a team-selling
approach, which utilizes the Company's nationwide network of sales office and
its Irvine, California-based account representatives. The Company also markets
certain products and services through a limited number of VARs, authorized
service representatives and ISVs.

         In the United States, the Company's systems are marketed by a direct
sales and marketing organization which included, as of February 28, 1997, 113
sales and marketing personnel located in the corporate headquarters and five
satellite offices. In addition, the Company markets its systems internationally
through its subsidiaries which operate in Canada, the Netherlands (and in the
United Kingdom through a branch office), Mexico, Hong Kong, Singapore, Puerto
Rico and Venezuela and through various distributors that are exclusive in their
jurisdictions. The Company's international subsidiaries employed, as of February
28, 1997, 86 sales and marketing personnel who are engaged in the marketing of
MAI products from sales offices in Canada, Mexico, the United Kingdom, the
Netherlands, Hong Kong, Singapore, Malaysia, the People's Republic of China and
Venezuela. Additionally, the Company also sells its products through indirect
channels both within and outside the United States. These indirect channels
include VARs, distributors, ISVs and local sales agents.

         During 1996, the Company's aggregate revenue was derived from
geographic areas as follows:

<TABLE>
<CAPTION>
                                                                    Percentage of Total
                                                                           Revenues
<S>                                                                          <C>
United States ............................................                   85.6%
Canada ...................................................                    9.2%
Pacific Rim ..............................................                    2.7%
Other Areas ..............................................                    2.5%
                                                                            -----
         Total ...........................................                  100.0%
                                                                            =====
</TABLE>


         The financial performance of the Company is affected by the fluctuation
in value of the US dollar in relation to the local currencies of the countries
in which the Company does business. In addition, the Company's foreign
operations are subject to the usual risks that may affect such operations,
including possible expropriation or other governmental actions, taxes and
political changes. However, as only 5.2% of the Company's 1996 revenues were
generated outside the United States and Canada, the risk associated with these
foreign operations in relation to the Company's overall financial performance is
low.

SUPPORT AND MAINTENANCE

         The provision of around-the-clock customer service is a cornerstone of
the Company's business. As of February 28, 1997, the Company had software
support agreements with approximately 3,000 customers. Additionally, it had
hardware maintenance agreements with approximately 4,000 other customers. The
Company employs approximately 40 technicians to provide support for the
Company's applications software products.

         Telephonic support, which is primarily to assist licensees of the
Company's applications products, is provided from the Company's response centers
located in Irvine, California, Dallas, Texas, Singapore and the United Kingdom.
The Company utilizes the latest developments in telephony and artificial
intelligence-enhanced technology to enable its support technicians to quickly
identify and resolve customers' software related computing problems.

         The Company's maintenance services are generally provided pursuant to
individual maintenance contracts with customers, although time and material
services are provided in some areas. Such support and maintenance are of varying
duration, provide annual cancellation rights and require advance payment of fees
to the Company. Substantially all of the revenue earned by maintenance
operations is invoiced to customers in advance.

PRODUCTION AND PROCUREMENT





                                      -5-
<PAGE>   6



         In response to market demand for standardized hardware and software
products, all of the Company's current systems offerings utilize open systems
architecture, which means that they will operate on a wide variety of
third-party hardware equipment. At present, the Company has relationships with a
number of suppliers including Cisco Systems, Compaq Computer, Hewlett Packard
and IBM and distributors such as MicroAge and Ingram Micro. Management believes
that these relationships have enabled the Company to reduce product costs,
permit earlier availability of new technology and offer customers products with
superior performance at competitive prices. The Company no longer manufactures
proprietary hardware products.

         Delay or failure in the delivery of products or components purchased
from third parties could adversely affect shipments by the Company and its
ability to conclude sales. The Company has purchased many products and
components from single sources of supply. Because the Company's current products
are industry standard, or are comprised of industry-standard components,
management believes that alternative sources of supply of similar products would
be available to the Company in the event of any interruption of delivery of a
single source supplier.

ORDER, SHIPMENT AND BACKLOG

         The Company records and enters into backlog a purchase order for
equipment and software when it receives a customer's written order requesting
delivery within six months, and systems configuration and contract provisions
are verified. In the United States, a deposit is also required from a customer
before the order is recorded and entered into backlog. Orders that are canceled
by the customer and orders that are not shipped within one year are removed from
backlog. Orders that are removed from backlog for non-shipment are restored if
they are reinstated by the customer.

         Set forth below is certain information concerning orders, shipments and
         backlog for 1996 and 1995:

<TABLE>
<CAPTION>
                                                                     (dollars in millions)
                                                                           1996  1995
                                                                           ----   ----
        <S>                                                               <C>    <C>
        Orders received (net of cancellations) .......................    $32.8  $22.8
        Shipments (net of equipment returns) .........................     23.8   24.9
        Backlog (at period end) ......................................     15.7   3.0
</TABLE>

         The Company's backlog is not necessarily indicative of future revenues.
         The 1996 Backlog reflects unfulfilled orders acquired from HIS recorded
         as a backlog adjustment by the Company.

RESEARCH AND DEVELOPMENT

         The Company's research and development activities are focused on the
development of products for the hospitality, resort and destination industry and
for products for midsize process manufacturers. The Company also maintains and
expands OpenBASIC, an operating system which enables users of the Company's
proprietary environment, BusinessBASIC, to run their applications under UNIX.
The Company's use of the OpenBASIC application environment and its system
integration capability permits it to have substantial independence from
individual hardware manufacturers and minimizes the need for hardware research
and development.

         As of February 28, 1997, the Company employed 36 engineers, programmers
and other technical personnel in research and development activities. During
1994, 1995 and 1996, the Company incurred $2,698,000, $2,667,000 and $3,117,000,
respectively, for research and development activities. The Company's research
and development expenditures related primarily to support and enhancement of
existing software products.

CUSTOMERS

         The Company's customers are generally hotels and resorts with fifty or
more rooms, casinos with electronic gaming equipment such as slot machines, and
midsize process manufacturers. During 1996, no single customer accounted for ten
percent or more of the Company's revenues.

COMPETITION

         Competition is vigorous in all sectors of the worldwide market for
computer-based applications systems, networked solutions and the maintenance and
support of the software and hardware which comprise








                                      -6-
<PAGE>   7

those systems. The Company has numerous competitors (and potential competitors,
including the manufacturers of products which the Company distributes) varying
widely in their size, capabilities, market segment and geographic area, many of
which are larger and have financial resources far greater than the Company.

         Within its targeted application markets, the Company has positioned
itself to sell complete solutions featuring WANs and LANs to its customers.
Within this marketplace, competition comes primarily from vendors of competing
information technology in the markets in which the Company competes. There are
several providers of information technology to the hotel, resort and destination
industry against which the Company regularly competes. The competition in the
ERP market is diffuse and new or different competitors often appear with each
sales opportunity. The Company also competes with local VARs and ISVs who
usually resell hardware or networking products of larger original equipment
manufacturers. These VARs and ISVs are typically smaller organizations that are
usually dependent on one or two specialized software application products
targeted for specific industry market segments. Although certain of these
suppliers have national (or international) capability, most are regional and
unable to provide the full range of technical support and maintenance services
offered by the Company.

         The Company also competes with independent service organizations
("ISOs"), which provide service to end users of the Company's software products,
and third-party maintenance organizations ("TPMs"), which provide service to
users of the Company's hardware products.

TRADEMARKS, COPYRIGHTS AND LICENSES

         The Company is the owner or licensee of certain trademarks, copyrights
and other property rights associated with its businesses, including rights
associated with its proprietary application software. The Company owns or has
licensing rights, generally with terms of three years (although the term of the
license to the LTI software is perpetual), to the principal application software
products marketed by the Company. Such licensing rights are generally renewable.
Although there is some risk that independent vendors who own such products may
elect not to renew their licensing agreements with the Company and enter into
exclusive arrangements with, or elect to install their software on systems sold
by competitors of the Company, such vendors generally tend to continue to
support the Company's marketing efforts so long as the Company's systems provide
a good opportunity for them to market their products.

         The Company is party to license agreements with IBM relating to a
variety of patents, with Novell, Inc. relating to UNIX and with a number of
other suppliers of software products. These licenses are terminable at the
Company's option and certain of the licenses require the Company to make royalty
payments.

         OpenBASIC and certain other intellectual property formerly owned by the
Company is currently owned by Tripple P management BV ("Triple P"), a
corporation organized under the laws of the Netherlands, which acquired the
rights from Application Systems, Inc., a Delaware corporation controlled by the
Company's former bank lenders (the "Banks"), which held the stock of certain of
the Company's former European subsidiaries, originally acquired by the Banks in
connection with the foreclosure described under "Chapter 11 Bankruptcy
Proceedings". MAI retained an exclusive license to use OpenBASIC and other
intellectual property in the western hemisphere and has a nonexclusive license
to use it in certain other parts of the world. The license is perpetual and
royalty-free, but subject to termination under certain conditions.

EMPLOYEES

         As of February 28, 1997, the Company had 551 employees, of which 364
were employed in the United States, 33 in Canada, 14 in Mexico, 11 in Puerto
Rico, 13 in the Netherlands, 60 in Asia (Hong Kong, Indonesia, Malaysia,
Singapore and the People's Republic of China) and 56 in Venezuela. Many of the
Company's former field service engineers are now employed by Olivetti in the
United States and Canada. The Company has not experienced any work stoppages and
considers its relationship with its employees to be good.

                        CHAPTER 11 BANRUPTCY PROCEEDINGS

         Prior to its Chapter 11 bankruptcy proceedings, the Company had
followed certain business strategies that eventually led to its defaulting on
its and its Canadian subsidiary's US and Canadian Credit Agreements (the "Credit
Agreements"). Thereafter, shortly before the Company filed for bankruptcy
protection, the Company's banks, parties to the Credit Agreements, foreclosed on
all of the outstanding capital stock of certain





                                      -7-
<PAGE>   8

of the Company's former European subsidiaries (the "Foreclosure") in
satisfaction of all amounts due under the Credit Agreements, which, at such date
amounted to approximately $84,500,000.

         The business strategies of the Company that led to the Foreclosure
reflected the nature of the information technology industry as it existed at
that time. Historically, organizations relied upon proprietary, host-based
computing systems to implement software applications, accounting and financial
functions. The Company, like others in the industry, manufactured and serviced
its own host-based information system. However, with the declining costs of the
personal computer and developments in the design and implementation of WANs and
LANs, the information technology industry shifted away from centralized,
host-based information system to a system of workstations or personal computers
sharing data and networked resources over WANs and LANs. This occurred when the
Company had become highly leveraged due to the leveraged acquisition of a
computer maintenance business that the Company had previously owned. Eventually,
the Company and its subsidiary were in default under its Credit Agreements,
which indebtedness matured on November 16, 1992.

EMERGENCE FROM CHAPTER 11 BANKRUPTCY PROCEEDINGS

         On November 18, 1993, the United States Bankruptcy Court for the
District of Delaware (the "Bankruptcy Court") entered an order confirming the
Company's Plan of Reorganization. The Company had been operating under Chapter
11 protection since April 12, 1993. The order was not appealed and became final
and nonappealable on November 29, 1993. On January 27, 1994, the Bankruptcy
Court entered an order which fixed January 27, 1994 as the effective date (the
"Effective Date") of the Plan of Reorganization. The summary of the material
features of the Plan of Reorganization contained in the Company's Annual Report
on Form 10-K for the year ended December 31, 1993 under the heading, "CHAPTER 11
BANKRUPTCY PROCEEDINGS" is included herein by this reference.

         The Plan of Reorganization provided for, among other things, (i) the
satisfaction of substantially all of the unsecured (non-priority) indebtedness
of MAI, Brooke Acquisition Corporation and CLS Software, Inc., the Company's
wholly-owned subsidiaries which were parties to the bankruptcy proceeding (all
of which are collectively referred to as the "Debtors"), through the issuance of
the company's Common Stock and (ii) the cancellation of existing equity
interests in the Debtors. The Plan of Reorganization also provided for the
substantive consolidation and merger of the Debtors and the corresponding
extinguishment of intercompany liabilities and contracts among the Debtors. At
December 31, 1996, the aggregate amount of tax claims had been reduced to
approximately $1,010,000 and the Company continues to dispute certain tax
claims.

         The Company commenced distribution of Common Stock to holders of
unsecured claims on April 14, 1994. The Common Stock is issued pursuant to
section 1145 of the Bankruptcy Code, which contains an exemption from
registration under the Securities Act of 1933, as amended. Through December 31,
1996, the Company had distributed 6,728,256 shares of Common Stock to its former
creditors and the Company estimated that an additional 75,000 shares will be
issued in settlement of other creditor claims. The Plan of Reorganization
provided holders of unsecured claims the right to elect a limited cash recovery,
and through December 31, 1996, $74,570 in cash had been distributed pursuant to
such provision.

         Under the Plan of Reorganization, there is no recovery for holders of
the Company's $0.01 par value old Common Stock, and all classes of Preferred
Stock outstanding prior to the Effective Date. The interests evidenced by these
securities were extinguished by operation of the Plan of Reorganization on the
Effective Date.

         Pursuant to the terms of the Plan of Reorganization, the Company filed
an Amended Certificate of Incorporation pursuant to which new Common Stock were
authorized for issuance. Such shares are being issued to holders of allowed
unsecured claims as described above and will also be issued to optionees under
the Company's stock option plans.

                     FACTORS THAT MAY AFFECT FUTURE RESULTS

The following discussion should be read in conjunction with the audited
consolidated financial statements incorporated herein by reference to the
Company's 1996 Annual Report. In addition to the factors set forth herein, there
may be other factors, or factors which arise in the future which may affect the
future performance of the Company.

COMPETITION

                                      -8-
<PAGE>   9

         Competition is vigorous in all sectors of the market for computer-based
solutions and support and maintenance services which the Company offers. The
Company has numerous competitors in each of its business lines, which vary
widely in their size, capabilities, market segments and geographic areas, many
of which are larger and have financial resources far greater than the Company.
Within its markets, competition comes primarily from vendors of competing
information technology in the markets in which it competes. There are several
providers of information technology to the hotel, resort and destination
industry against which the Company regularly competes. The competition in the
ERP market is diffuse and new or different competitors often appear with each
sales opportunity. The Company also competes against local VARs and ISVs, who
usually resell hardware or networking products of larger original equipment
manufacturers, ISOs, which provide service to end users of the Company's
software products, and TPMs, which provide service to users of the Company's
hardware products. Many of the Company's services are also provided by in-house
MIS departments. There can be no assurance that the Company can effectively
compete with any or all of its competitors in any of its business lines.

PRODUCTION AND PROCUREMENT

         The networking products and services implemented, maintained and
supported by the Company utilize hardware and software products from technology
vendors. Accordingly, the Company is and will remain dependent on the demand for
products from such vendors. In addition, delay or failure in the delivery of
products or components purchased from third parties could adversely affect
shipments by the Company and its ability to conclude sales. The Company has
purchased many products and components from single sources of supply. Because
the Company's current products are industry standard, management believes that
alternative sources of supply of similar products would be available to the
Company in the event of any interruption of delivery from a single source
supplier. However, there can be no assurances that any such products will be
available or be accepted by the Company's customers.

LIMITED HISTORY OF PROFITABILITY

         Prior to the bankruptcy the Company incurred significant operating
losses. While the Company has generally experienced positive operating income
since emerging from bankruptcy, there can be no assurance that the Company will
be able to achieve or maintain profitability or avoid losses on a quarterly or
annual basis in the future.

FLUCTUATIONS IN OPERATING RESULTS

         A variety of factors may cause period-to-period fluctuations in the
Company's operating results, including the timing of significant orders, the
timing of product enhancements and new product introductions by the Company, its
technology vendors and its competitors, the pricing of the Company's products
and services, competitive conditions and general economic conditions. Many of
the Company's systems sales involve lengthy sales cycles and installations.
Consequently, it is not possible to predict with any reliability the periods
within which a sale may close or revenue will be recognized. As a result, the
operating results of the Company may be materially skewed if a single
transaction is completed earlier or later than expected. The Company has
experienced fluctuations in its operating results and expects to continue to
experience such fluctuations. See "Management's Discussion and Analysis of
Financial Condition and Results of Operations - Quarterly Results of
Operations" incorporated herein by reference to the Company's 1996 Annual
Report. Fluctuations in operating results may also result in volatility in the
market price of the Common Stock.

LIQUIDITY; VOLATILITY OF STOCK PRICE

         Historically, trading volume of the Company's Common Stock has been
small, and the market for the Common Stock has been less liquid than that of
many other publicly traded companies. In August 1995 the Company's Common Stock
became listed on the AMEX under the symbol "NOW". Nevertheless, there can be no
assurance that a stockholder who desires to sell shares of Common Stock can sell
all of the shares that the stockholder desires to sell, either at all or at the
desired times or prices. Like the stock of other technology companies, the
market price of the Common Stock has been and may continue to be volatile.
Factors such as quarterly fluctuations in the Company's results of operations,
trading volume, the announcement of technological innovations or new products by
the Company or its competitors, general conditions in the computer hardware and
software industries, economic conditions generally, the Company's ability to
successfully increase its market share with its existing products while
expanding its product base into other markets, the strength of the Company's
distribution channels, variances between actual results of operations







                                      -9-
<PAGE>   10

and the results expected by securities analysts, and the factors mentioned under
"Fluctuations in Operation Results", among other factors, may have significant
impact on the market price of the Common Stock.

RISKS OF CONTRACT SERVICES BUSINESS

         The Company is subject to the risks associated with a contract services
business, including dependence on reputation with existing customers, volatility
of workload and dependence on ability to retain qualified technical personnel.
The Company is party to an agreement with Olivetti pursuant to which Olivetti
performs certain field engineering services for the Company. If the quality of
services provided by Olivetti is not perceived as comparable to that previously
provided by the Company, there is a probability that some of the Company's field
service customers will terminate their service agreements. Additionally, the
Company has recently inaugurated a program to bill its service customers with a
single annual invoice. This program may adversely impact the Company's contract
services business.

RAPID TECHNOLOGICAL CHANGE; DEPENDENCE ON NEW PRODUCTS AND MARKETS

         The Company expects that the market for hospitality, resort and
destination information management systems and information systems for midsize
process manufacturers will continue to be subject to frequent and rapid changes
in technology and customer preferences. Customers may delay purchases in
anticipation of technological changes. In addition, the Company's ability to
develop and market information management and network systems and other new
products is dependent upon its ability to attract and retain qualified
employees. Any failure by the Company to anticipate or respond adequately to the
changes in technology and customer preferences, or to develop and introduce new
products in a timely fashion, could materially adversely affect the Company's
business and operating results.

DEPENDENCE ON PROPRIETARY TECHNOLOGY

         The Company's success is dependent upon its proprietary application
software and its licensing rights to the principal application software products
marketed by it. The Company relies on a combination of contractual rights,
copyrights, trademarks and other property rights to establish or protect its
proprietary rights in its products. There can be no assurance that the steps
taken by the Company in this regard will be adequate to deter misappropriation
of its proprietary rights or independent third party development of functionally
equivalent technology. Although the Company does not believe that it is
infringing on the intellectual property rights of others, there can be no
assurance that such a claim will not be asserted against the Company in the
future or that any attempt to protect its technology will not be challenged.

DEPENDENCE ON KEY PERSONNEL

         Competition for qualified personnel in the software industry is intense
and there can be no assurance that the Company will be able to attract and
retain a sufficient number of qualified employees. As the business of the
Company grows, it may become increasingly difficult for it to hire, train and
assimilate the new employees needed. The Company's success depends to a
significant degree upon the continued contributions of its key management,
marketing, product development and operational personnel.

         The services of Richard S. Ressler, Chairman of the Board and Director
of the Company, are provided on a non-exclusive basis pursuant to an agreement
which expires in August 1997. There can be no assurances that Mr. Ressler will
continue with the Company after such date or that the Company will be able to
find a replacement in the event that either the Company or Mr. Ressler
determines not to continue their relationship.

RISK OF FOREIGN OPERATIONS

         The financial performance of the Company is affected by the fluctuation
in the value of the US dollar in relation to the local currencies of the
countries in which the Company does business. In addition, the Company's foreign
operations are subject to the usual risks that may affect such operations,
including import and export restrictions, possible expropriation or other
governmental actions, taxes and political changes.

ITEM 2.  PROPERTIES

         As of February 28, 1997, the principal properties utilized by the
Company were as follows:



                                      -10-
<PAGE>   11


<TABLE>
<CAPTION>
                                                                     Approximate Total          
          Type of Facility                                            Square Footage          Location
          ----------------                                            ----------------          --------
<S>                                                                        <C>             <C>
Headquarters, warehousing, administration, marketing and sales             44,538         Irvine, California
Headquarters, software development and support, training and 
    engineering                                                            32,518         Irvine, California
Product development, sales and support                                     36,632         Concord, California
Product development, sales and support                                      6,028         Irving, Texas
Product development, sales and support                                      8,500         Valhalla, New York(*)
Gaming Systems International headquarters, marketing, sales, 
    development, support and warehousing                                   12,150         Las Vegas, Nevada
MAI Canada Ltd Administration, sales, education, warehousing, 
    test and repair                                                        24,150         Marham, Ontario, Canada
Hotel Information Systems (Ltd) Hong Kong headquarters, 
    marketing, sales, support                                               3,638         Hong Kong
Hotel Information Systems (Ltd) Singapore sales and support                 4,527         Singapore
</TABLE>

(*)Valhalla, New York commenced March 6, 1997 with the acquisition of CIMPRO

         All of the properties noted above were occupied by the Company pursuant
to leases with various expiration dates. The lease for the Company's
headquarters expired December 31, 1996 and the Company is currently holding over
until the completion of its new 50,210 square foot consolidated facility, which
it expects to occupy on or about April 1997. In addition to the premises
identified above, the Company leases offices in three additional locations in
the United States, one additional location in Canada, seven other locations
around the world. Generally such leases are for terms of five years or less,
although several of the leases in the United States are for terms of one year or
less.

ITEM 3.  LEGAL PROCEEDINGS

         The Company has filed and will continue to file objections to claims
asserted in its Chapter 11 bankruptcy proceedings. The majority of these claims
would, if upheld, give rise to allowed unsecured claims entitling respective
claimants to distributions of new Common Stock. A number of filed objections in
respect of secured claims, priority claims, tax claims, convenience claims and
cure claims are still outstanding at December 31, 1996. To the extent the
Company's objections to such claims are not sustained, the Company will be
obligated to pay such claims in a lump sum in the case of convenience claims and
administrative claims, and in the case of secured claims, priority claims, tax
claims and cure claims, on a deferred basis over six to seven years, depending
on the type of claim, at an interest rate of 6% in accordance with the Plan of
Reorganization. The Company does not believe the outcome of these objections
will be material.

         The Company is also involved in various other legal proceedings which
are incident to its business. Management believes the ultimate outcome of these
matters will not have a material adverse effect on the consolidated financial
position, results of operations or liquidity of the Company.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         None.







                                      -11-
<PAGE>   12



                                     PART II

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS.

         The Company's shares are traded on the American Stock Exchange, Inc.
under the AMEX symbol "NOW". Prior to listing on the AMEX, which occurred August
29, 1995, the Company's shares were traded over-the-counter by various market
makers under the ticker symbol "MAIS".

         The Company's Common Stock was issued pursuant to an order of the
Bankruptcy Court dated January 27, 1994. In addition, all previously outstanding
equity interests were canceled. Until April 10, 1993, the principal market for
the Company's previously outstanding common stock (the "Old Common Stock") was
the New York Stock Exchange, where the common stock was traded under the ticker
symbol "MCO". Thereafter, until November 18, 1993, the Company's Old Common
Stock was traded over-the-counter by various market makers.

         No cash dividends have been paid to date on the Common Stock. At
February 28, 1997, there were 594 stockholders of record.

         Reference is made to the table entitled "Quarterly Data" in the 1996
Annual Report which is incorporated herein by reference.

ITEM 6.  SELECTED FINANCIAL INFORMATION

         The information required by this item is incorporated by reference to
the Company's 1996 Annual Report under the heading, "Selected Financial
Information".

ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
         RESULTS OF OPERATIONS

         The information required by this item is incorporated by reference to
the Company's 1996 Annual Report under the heading, "Management's Discussion and
Analysis of Financial Condition and Results of Operations".

ITEM 8.  CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The information required by this item is incorporated by reference to
the Company's 1996 Annual Report under the headings, "Consolidated Balance
Sheets", Consolidated Statements of Operations", "Consolidated Statements of
Stockholders' Equity (Deficiency)", "Consolidated Statements of Cash Flows",
"Notes to Consolidated Financial Statements" and "Independent Auditors' Report".

         Schedule II Valuation and Qualifying Accounts is set forth in Schedule
II in this Annual Report on Form 10-K.

         All other schedules and financial statements are omitted because they
are not applicable or the required information is shown in the consolidated
financial statements or notes thereto.

ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
         FINANCIAL DISCLOSURE

         None.

                                    PART III

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

         Information required by this Item with respect to Directors may be
found in the section captioned "Election of Directors" appearing in the
definitive Proxy Statement to be delivered to stockholders in connection with
the Annual Meeting of Stockholders to be held May 20, 1997. Information required
by this Item with respect to executive officers may be found in the section
captioned "Proposal 1--Election of Directors,






                                      -12-
<PAGE>   13

- --Executive Officers" appearing in the definitive Proxy Statement to be
delivered to stockholders in connection with the Annual Meeting of Stockholders
to be held May 20, 1997. Such information is incorporated herein by reference.

ITEM 11.  EXECUTIVE COMPENSATION

         Information with respect to this Item may be found in the section
captioned "Executive Compensation" appearing in the definitive Proxy Statement
to be delivered to stockholders in connection with the Annual Meeting of
Stockholders to be held May 20, 1997. Such information is incorporated herein by
reference.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         Information with respect to this Item may be found in the section
captioned "Security Ownership of Management" appearing in the definitive Proxy
Statement to be delivered to stockholders in connection with the Annual Meeting
of Stockholders to be held May 20, 1997. Such information is incorporated herein
by reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         Information with respect to this Item may be found in the section
captioned "Executive Compensation--Employment Contracts and Change of Control
Arrangements; --Certain Transactions with Management" appearing in the
definitive Proxy Statement to be delivered to stockholders in connection with
the Annual Meeting of Stockholders to be held May 20, 1997. Such information is
incorporated herein by reference.

                                     PART IV

ITEM 14. EXHIBITS, CONSOLIDATED FINANCIAL STATEMENT SCHEDULE AND REPORTS ON
         FORM 8-K

         (a) (1)  Financial Statements

                  The consolidated financial statements of the Company, the
notes thereto and the Independent Auditors' Report are incorporated herein by
reference to the Company's 1996 Annual Report.

             (2)  Financial Statement Schedule

                  Schedule II--Valuation and Qualifying Accounts

             (3)   Exhibits:

Number   Exhibit
- ------   -------

   
2.1+     First Amended Joint Chapter II Plan of Reorganization of MAI systems
         Corporation, Brooke Acquisition Corp. and CLS Software, Inc., as
         confirmed by the United States Bankruptcy Court for the District of
         Delaware, on November 13, 1993, filed as Exhibit 2.1 to the
         Registrant's Current Report on Form 8-K dated January 15, 1994.

2.2+     Consent Order Modifying Confirmed Plan of Reorganization and Fixing
         Effective Date, as entered by the United States Bankruptcy Court for
         the district of Delaware on January 27, 1994, as filed as Exhibit 2.2
         to the Registrant's Current Report on form 9-K dated February 9, 1994.

3.1+     Amended and Restated Certificate of Incorporation of MAI Systems
         Corporation.

3.2+     Amendment No. 1 to the Amended and Restated Certificate of
         Incorporation of MAI Systems Corporation.

3.3+     By-laws of MAI Systems Corporation, filed as Exhibit 2(b) to the
         Registrant's Registration Statement on Form 8-A/A filed with the
         Securities and Exchange Commission on February 24, 1994.
    



                                      -13-
<PAGE>   14
10.1**   Equipment Service Subcontract dated December 2, 1996 between MAI
         Systems Corporation and Olivetti North America, Inc. [**Confidential
         treatment has been requested for certain portions of this document and
         the confidential portions of Exhibit 10.1 have been filed separately
         with the Securities and Exchange Commission.]

10.2**   Equipment Service Subcontract dated February 21, 1997 between MAI
         Canada Ltd. and Olivetti Canada Ltd. [ ** Confidential treatment has
         been requested for certain portions of this document and the
         confidential portions of Exhibit 10.2 have been filed separately with
         the Securities and Exchange Commission].

   
10.3**+  Software License Agreement dated October 1, 1996 between MAI Systems
         Corporation and Enhanced Hospitality Solutions filed as Exhibit 10.1 to
         the Registrant's 10-Q/A filed with the Securities and Exchange
         Commission on January 10, 1996. [ ** Confidential treatment has been
         requested for certain portions of this document and the confidential
         portions of Exhibit 10.3 have been filed separately with the Securities
         and Exchange Commission].
    

   
10.4+    Lease Agreement dated January 2, 1997 between MAI Systems Corporation
         and the Irvine Company, a Michigan corporation.
    

   
10.5+    MAI Systems Corporation Amended 1993 Stock Option Plan
    

   
10.6+    Consulting Agreement dated as of August 15, 1994, as amended as of
         October 17, 1994 and October 16, 1996 by and between the Registrant and
         Orchard Capital Corporation, relating to the services of Richard S.
         Ressler, Chairman and Chief Executive Officer of the Company. The
         original agreement and the October 17, 1994 amendment are incorporated
         herein by reference to the Company's 1994 Annual Report on Form 10-K.
    

   
11.1+    Computation of Income (Loss) Per Share
    

13.1     The Company's Annual Report to Stockholders for the year ended December
         31, 1996, but only to the extent such report is expressly incorporated
         by reference into Items 5, 6, 7, 8 and 14(a)(1) of this report and such
         report is not otherwise deemed to be filed as part of this Annual
         Report on Form 10- K.

   
21.1+    Subsidiaries of MAI Systems Corporation
    

23.1     Consent of KPMG Peat Marwick LLP

27.1     Financial Data Schedule

- ---------------------------
+ Previously submitted and unamended















                                      -14-
<PAGE>   15


                                   SIGNATURES

         Pursuant to the requirements of Section 13 or 15(d) of the Securities
and Exchange Act of 1934, the Registrant has duly caused this report to be
signed on its behalf by the undersigned, thereunto duly authorized.

                                                     MAI SYSTEMS CORPORATION


                                                     By:/s/ Richard S. Ressler
                                                        ------------------------
                                                        Richard S. Ressler
                                                        Chairman
Dated:

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed below by the following persons on behalf of the registrant and
in the capacities indicated on [date].

              Signatures                    Title
              ----------                    -----

/s/ Richard S. Ressler               Chairman, Director
- -----------------------------------
Richard S. Ressler

/s/ George G. Bayz                   President and Chief Executive
- -----------------------------------  Officer, Director
George G. Bayz

/s/ Alan A. Gleicher                 Director
- -----------------------------------
Alan A. Gleicher

/s/ Morton O. Schapiro               Director
- -----------------------------------
Morton O. Schapiro

/s/ Lewis H. Stanton                 Executive Vice President and Chief 
- -----------------------------------  Operating and Financial Officer    
Lewis H. Stanton                     (Chief Accounting Officer)         
                                                                        







                                      -15-




<PAGE>   16

SCHEDULE II

MAI SYSTEMS CORPORATION
VALUATION AND QUALIFYING ACCOUNTS




                 YEARS ENDED DECEMBER 31, 1994, 1995, AND 1996

                                 (IN THOUSANDS)

<TABLE>
<CAPTION>
                                                                        ADDITIONS
                                              BALANCES      CHARGED TO  CHARGED TO   ADDITIONS                     BALANCES
                                              BEGINNING     COSTS OF      OTHER        FROM                         END OF
DESCRIPTIONS                                  OF YEAR       EXPENSES    ACCOUNTS   ACQUISITIONS    WRITE-OFFS        YEAR
                                              ---------    ----------   ---------  ------------    ----------      -------
<S>                                           <C>          <C>          <C>         <C>         <C>            <C>     
Year ended December 31, 1994
      Allowance for doubtful accounts         $  3,267      $    137      $--          $ --        ($   816)      $  2,588
      Provision for inventory obsolence       $ 15,760      $  1,400      $--          $ --        ($ 1,180)      $ 15,980
                                              ========      ========     ========     ========     ========       ========
                                                                                     
                                                                                     
Year ended December 31, 1995                                                         
      Allowance for doubtful accounts         $  2,588      $    613      $--          $ --        ($ 2,109)      $  1,092
      Provision for inventory obsolence       $ 15,980      $    734      $--          $ --        ($ 1,578)      $ 15,136
                                              ========      ========     ========     ========     ========       ========
                                                                                     
                                                                                     
Year ended December 31, 1996                                                         
      Allowance for doubtful accounts         $  1,092      $    603      $--          $1,138      ($   255)      $  2,578
      Provision for inventory obsolence       $ 15,136      $    490      $--          $ --        ($12,433)      $  3,193
                                              ========      ========     ========     ========     ========       ========
</TABLE>
 

<PAGE>   1
                                                                   EXHIBIT 10.1

                         EQUIPMENT SUPPORT SUBCONTRACT


This Agreement, consisting of this Equipment Support Subcontract along with
Schedules A through G, is between OLIVETTI NORTH AMERICA, INC. ("ONA"), a
Washington corporation, with corporate headquarters at 22425 East Appleway,
Liberty Lake, Washington and MAI SYSTEMS CORPORATION, ("MAI"), a Delaware
corporation, with corporate headquarters at 9600 Jeronimo Road, Irvine, CA
92718, and is effective on December 2, 1996 ("Effective Date").

1.       PURPOSE

         MAI sells computers and computer systems and provides service for the
         equipment it sells to its customers.  As part of that business, MAI
         provides warranty service for many of the products it sells and has
         also entered into contracts with many of its customers to provide
         maintenance, repair, and related services for these products.  In
         order to provide these services, MAI employs a number of computer
         service technicians working out of a number of field offices
         throughout the United States.  MAI is planning to discontinue its
         current field service operations and needs a company with a qualified
         field service organization to perform the field service portion of
         MAI's contracts with its customers.  ONA is also in the business of
         selling computers and computer systems and also maintains a computer
         service field organization throughout the United States.  ONA has
         agreed to provide MAI with computer field service throughout the
         United States under the terms and conditions set forth in this
         agreement.

2.       APPLICATION OF AGREEMENT

         This Agreement is intended to cover not only the provision of computer
         field service operations under those contracts MAI has with its
         customers as of the Effective Date of this Agreement ("Existing
         Customer Agreements"), but contracts MAI enters into with its
         customers after the Effective Date as well ("New Customer
         Agreements").  However, the terms under which ONA will provide
         services related to Existing Customer Agreements differ in some
         respects from those under which it will provide services related to
         New Customer Agreements.

         Schedules A through E define the services ONA will perform and the
         manner in which MAI will support ONA and pay ONA for those services
         with respect to New Customer Agreements.  Schedule F identifies the
         ways in which the treatment of these same issues will differ with
         respect to Existing Customer Agreements.


Equipment Support Subcontract - 1                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   2
3.       EXCLUSIVITY/RIGHT TO BID

         This Agreement is intended to establish an exclusive relationship
         whereby ONA will provide all of MAI's Maintenance Service needs (for
         both Warranty Service and Contract Service) under Existing Customer
         Agreements.  MAI agrees to have ONA provide all its field service
         requirements of this type under the Existing Customer Agreements and
         that it will not perform those obligations itself or contract with any
         other person or entity to provide such requirements so long as this
         Agreement is in force.

         MAI further agrees that with respect to all of its other Equipment
         Support needs it may have during the term of this Agreement, it shall,
         at a minimum, provide ONA with the opportunity to bid on the provision
         of such services.  MAI further agrees to provide the use of office
         space and access to MAI's existing office equipment (telephones,
         copiers, fax machine, etc.) at MAI's corporate headquarters for an ONA
         employee to work on-site to serve as an account contact and to respond
         to requests for bids from MAI.  ONA agrees to reimburse MAI for long
         distance telephone charges incurred by this employee.

4.       MAI EMPLOYEES

         a.      MAI shall terminate the employment of those MAI employees
                 identified by name and title on Schedule G (the "Target
                 Employees") effective December 1, 1996.

         b.      Prior to the Effective Date, ONA will offer employment to the
                 Target Employees on the following terms:

                 (1)      a salary or hourly wage no less than that being paid
                          to the Target Employee by MAI,

                 (2)      ONA's normal terms and conditions of employment for
                          similar employees,

                 (3)      treatment of the Target Employees' credited years of
                          service with MAI (as shown on Schedule G ) as service
                          with ONA for all purposes except as follows:

                          a)      Notice/Severance Pay.  Target Employees
                                  identified on Schedule G as Customer Support
                                  Engineers, Senior Customer Support Engineers,
                                  Customer Support Specialists, District
                                  Product Specialists, Senior Field Materials
                                  Coordinators, National Product Support
                                  Specialists or Logistics Planners (1) will
                                  not be entitled to payment of more than 12
                                  weeks of severance pay under ONA's
                                  Notice/Severance Pay Policy regardless of
                                  their actual years of service (MAI, ONA, or
                                  combined), and (2) shall not be entitled to
                                  receive notice pay under ONA's
                                  Notice/Severance Pay Policy.

                          b)      Pension Plan.  A Target Employee's years of
                                  service with MAI will not be considered for
                                  purposes of computing the pension benefit to
                                  which that employee is entitled under ONA's
                                  Defined Benefit Pension Plan.  However, those
                                  years of service with MAI will be considered
                                  for



Equipment Support Subcontract - 2                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   3
                                  purposes of satisfying the vesting
                                  requirements of that plan.  Regardless of a
                                  Target Employee's ONA hire date, such
                                  employee shall not become a participant in
                                  ONA's Defined Benefit Pension Plan until at
                                  least January 1, 1997.

                          c)      ONA agrees not to layoff any Target Employees
                                  identified on Schedule G as managers during
                                  the twelve (12) month period beginning on the
                                  Effective Date.  This shall not prohibit ONA
                                  from terminating such employees for cause.

                 (4)      ONA's offer of employment to a Target Employee shall
                          be contingent on that Target Employee agreeing to
                          transfer his or her accrued vacation balance to ONA
                          instead of having the value of that balance paid in
                          cash by MAI upon termination of employment.  MAI
                          agrees to reimburse ONA for the value of all vacation
                          balances transferred to ONA by Target Employees (the
                          "Transferred Total").  This reimbursement shall be
                          made beginning January 1, 1997 in monthly payments
                          equal to the greater of (i)one-twelfth (1/12) of the
                          Transferred Total or (ii)the actual value of
                          transferred vacation balances taken by Target
                          Employees in the prior month.  MAI agrees to
                          indemnify ONA against any claims arising from this
                          provision on transferring vacation balances in
                          accordance with the provisions of Section 13(a) of
                          this Agreement.

         c.      ONA's current field engineers in metropolitan New York and in
                 New Jersey are unionized and MAI has indicated that it is not
                 willing to have its ex-employees incorporated into the union
                 unless it is sure that they would not be the first to be laid
                 off should layoffs occur.  MAI is concerned about having a
                 trained work force in place to do the work being subcontracted
                 to ONA pursuant to this Agreement.  ONA is currently working
                 with its union to try to modify the existing collective
                 bargaining agreement to address this problem.  However, if
                 that effort is ultimately unsuccessful, ONA will then be
                 forced to take some other action to resolve this situation,
                 including possibly subcontracting the work from MAI in this
                 area to another company with qualified personnel.  MAI hereby
                 consents to such subcontracting.

         d.      The provisions of this section are intended solely for the
                 benefit of MAI and ONA and are not intended to create or
                 expand any rights, as third party beneficiaries or otherwise,
                 of any other person, including without limitation any of MAI's
                 employees.  Nothing in this section shall be construed as
                 requiring ONA to pay severance to any employee.

5.       SOFTWARE LICENSE

         MAI either owns or has the right to license certain software
         (including diagnostic programs) which is either necessary or desirable
         to use in providing Equipment Support (the "Software").  Subject to
         the terms and conditions of this Agreement, MAI hereby grants to ONA a
         non-exclusive license to access and use the Software as ONA determines
         appropriate



Equipment Support Subcontract - 3                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   4
         in performing its responsibilities under this Agreement and only under
         this Agreement.  ONA shall be permitted to make copies of the Software
         as it deems appropriate for use in performing its obligations under
         this Agreement.

         ONA acknowledges that the Software is licensed, not sold, to it solely
         for the purpose of performing its obligations under this Agreement.
         ONA further acknowledges that the Software is "Confidential" and
         subject to the provisions of Section 16, Non-Disclosure, of this
         Agreement.  ONA acknowledges that it is not permitted, nor shall it
         permit anyone else, under any circumstances, to decode, reverse
         engineer, decompile, or disassemble the Software.

6.       ONA RESPONSIBILITIES

         During the term of this Agreement, ONA will:

         a.      provide Equipment Support in the United States in the manner
                 identified in Schedules A & F;

         b.      maintain sufficient fully trained, competent and qualified
                 maintenance personnel to perform the Equipment Support
                 required by this Agreement;

         c.      perform the obligations imposed on it with respect to Parts in
                 Schedules C & F; and

         d.      except as permitted by this Agreement, not enter into direct
                 Contract Service or Equipment Support agreements with any MAI
                 End Users pertaining to equipment which is the subject of a
                 service agreement with MAI.

7.       CUSTOMER RESPONSIBILITIES

         During the term of this Agreement, MAI will:

         a.      order Equipment Support from ONA in the manner identified in 
                 Schedules A & F;

         b.      pay for Equipment Support rendered by ONA in the manner
                 identified in Schedules B & F;

         c.      perform the obligations imposed on it with respect to Parts in
                 Schedule F; and

         d.      provide ONA with the Technical Support necessary to permit it
                 it provide Equipment Support as identified in Schedule D.

8.       DEFINITIONS

         For the purposes of this Agreement the following terms shall have the 
         following meanings:

         a.      "Contract Service" means performing Maintenance Service
                 pursuant to a contract with the End User in which the End User
                 pays MAI for its agreement to provide such service.



Equipment Support Subcontract - 4                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   5
         b.      "Equipment Support" means performing any one or more of the
                 following types of service on the Equipment:

                 (1)      Maintenance Service, (which includes both Contract
                          Service and Warranty Service)

                 (2)      Installation Service, or

                 (3)      Time and Materials Service

                 as those terms are defined in the Schedules to this Agreement.

         c.      "Existing Customer Agreement" means a contract between MAI and
                 its customer which is in effect on the Effective Date of this
                 Agreement and also means any subsequent renewal of such an
                 Agreement on substantially the same terms and conditions as
                 are in effect on the Effective Date of this Agreement.

         d.      "Location" means a site where Equipment is installed.

         e.      "New Customer Agreement" means

                 (1)      a contract between MAI and its customer which was not
                          in effect on the Effective Date of this Agreement, or

                 (2)      an Existing Customer Agreement which is renewed after
                          the Effective Date of this Agreement on terms and
                          conditions substantially different than those in
                          effect on the Effective Date of this Agreement.

                 MAI and ONA may agree in writing to continue to treat an
                 Existing Customer Agreement which is renewed after the
                 Effective Date of this Agreement on terms and conditions
                 different than those in effect on the Effective Date of this
                 Agreement as an Existing Customer Agreement despite the
                 changes in terms and conditions.

         f.      "Parts" means any modules, subassemblies, boards, components
                 and related materials of an item or unit of the Equipment.

         g.      "Service City" means those cities in which ONA maintains a
                 service office. Schedule E lists ONA's present Service Cities.

         h.      "Warranty Service" means performing Maintenance Service in
                 fulfillment of a warranty given to the End User in connection
                 with the purchase of the Equipment.

         In addition, capitalized terms not defined in this section shall have
         the meanings stated in the text of this Agreement.

9.       TERM

         This Agreement shall take effect on the Effective Date, regardless of
         when it is signed.  Unless sooner terminated in accordance with the
         terms of this Agreement, this Agreement shall have an initial term of
         five (5) years ("Initial Term") and shall automatically be extended



Equipment Support Subcontract - 5                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   6
         for successive one (1) year periods thereafter.  Either party may
         terminate this Agreement at the end of the Initial Term or at the end
         of any subsequent annual renewal upon not less than one hundred eighty
         (180) days prior written notice.

10.      INTERNATIONAL SERVICE

         MAI has indicated that in the future it may need Equipment Support in
         countries other than the United States.  ONA agrees that, upon request
         by MAI, it will attempt to provide such service through Ing. C.
         Olivetti & C., S.p.A. and its affiliates on terms and conditions to be
         agreed upon with MAI.

11.      WARRANTY

         ONA warrants that all Equipment Support provided by it pursuant to
         this Agreement will be performed in a competent and workmanlike
         manner.  This warranty is in lieu of all warranties, express or
         implied, which may be deemed applicable to the subject matter of this
         agreement, including, but not limited to, any implied warranties of
         merchantability and fitness for a particular purpose.

12.      LIMITATION OF LIABILITY

         NEITHER PARTY SHALL BE ENTITLED TO RECOVER ANY OF THE FOLLOWING TYPES
         OF DAMAGES FROM THE OTHER IN CONNECTION WITH ANY CLAIM RELATED TO THIS
         AGREEMENT, REGARDLESS OF WHETHER THAT CLAIM IS BASED IN TORT, CONTRACT
         OR OTHERWISE:

         (1)     THE LOSS OF OR THE COST OF RECONSTRUCTING DATA STORED ON DISK
                 FILES, TAPES, OR MEMORIES, EXCEPT AS PART OF A CLAIM FOR
                 INDEMNIFICATION PURSUANT TO SECTION 13, BELOW(1),

         (2)     LOSS OF GOODWILL,

         (3)     INCIDENTAL DAMAGES

         (4)     CONSEQUENTIAL DAMAGES,

         (5)     PUNITIVE DAMAGES,

         (6)     ANY FORM OF INDIRECT DAMAGES OF ANY NATURE, OR

         (7)     DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE EXCEPT TO THE
                 EXTENT CAUSED BY THE NEGLIGENCE OF THAT PARTY OR ITS EMPLOYEE.




__________________________________

       (1) MAI agrees to continue to include a limitation of liability
           provision substantially similar to Section 13 of its current Services
           Agreement form contract (see Appendix F-2) in future services
           agreements with Customers.


Equipment Support Subcontract - 6                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   7
13.  INDEMNIFICATION

     a.  MAI agrees to defend, indemnify and save ONA harmless from and against
         any and all claims, suits, or proceedings brought against it and in any
         way relating to either the allegedly negligent or wrongful acts or
         omissions of MAI, or the products sold by MAI covered by this
         Agreement, and from the costs, expenses and damages incurred by ONA in
         connection with such claims, suits and proceedings. ONA agrees to
         promptly notify MAI of any claim as to which indemnification is sought,
         cooperate fully in the defense of such claim, and permit MAI or its
         insurance carrier to control the defense and settlement of such claim.

     b.  ONA agrees to defend, indemnify and save MAI harmless from and against
         any and all claims, suits, or proceedings brought against it and in any
         way relating to allegedly negligent or wrongful acts or omissions of
         ONA, and from the costs, expenses and damages incurred by MAI in
         connection with such claims, suits and proceedings. MAI agrees to
         promptly notify ONA of any claim as to which indemnification is sought,
         cooperate fully in the defense of such claim, and permit ONA or its
         insurance carrier to control the defense and settlement of such claim.

14.  INSURANCE

     Each party represents and warrants to the other that it has and will
     maintain liability insurance coverage throughout the Term of this
     Agreement, in an amount appropriate in light of the potential liability
     created by this Agreement.

15.  NON-SOLICITATION OF EMPLOYEES

     From the Effective Date until six (6) months after the termination of this
     Agreement, MAI shall not, directly or indirectly, hire or solicit for hire
     any ONA employee connected with performance under this Agreement, without
     ONA's prior written approval.  This section shall not prevent MAI from
     soliciting or hiring any ONA employee after such employee's employment with
     ONA has been ended through no involvement by MAI.  It is further agreed
     that the damages as a result of a breach of this provision would be
     difficult to measure and that the amount of One Hundred Thousand
     ($100,000.00) Dollars is a good approximation of the damages that would be
     caused by one violation of this provision and should be payable as
     liquidated damages in the event of a breach of this provision.

     This paragraph shall not apply to prevent MAI from hiring or attempting to
     hire the Target Employees following a full or partial termination of this
     Agreement by MAI pursuant to the terms of this Agreement.

16.  NON-DISCLOSURE

     a.  Both parties agree that any information disclosed to it by the other
         party in connection with this Agreement which has been designated in
         writing as "Confidential" (including information disclosed orally and
         identified in writing as "Confidential"




Equipment Support Subcontract - 7                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   8
         within ten (10) days after the initial oral disclosure) shall be
         treated as such.  Additionally, all information provided by MAI to ONA
         in connection with requests for bids or proposals for Equipment
         Support, including the identity of MAI's customers and their service
         requirements, shall be deemed "Confidential" whether or not it is so
         identified.  Each agrees that with respect to such information it will:

         (1)  not disclose such information to third parties without the written
              consent of the other,

         (2)  use such information solely for the purposes of this Agreement,

         (3)  treat such information of the other with a degree of care which is
              reasonably calculated to protect such information from disclosure
              (but in any event with at least the same degree of care as it
              treats its own confidential information),

         (4)  inform its employees, agents or authorized representatives of the
              confidential or proprietary nature of such information, and

         (5)  direct such persons to comply with the terms of this Agreement.

         Either party may bring an action in equity to foreclose violations of
         this section through injunctive relief.

     b.  The following types of information shall not be considered
         "Confidential" information subject to the restrictions of this
         provision:

         (1)  Information in the possession of or known to the receiving party
              on the date of receipt,

         (2)  Information in the public domain at the time of its disclosure or
              which enters the public domain after such disclosure through no
              fault of the receiving party,

         (3)  Information independently developed by the receiving party, its
              employees, agents or representatives without reference to the
              other party's confidential information,

         (4)  Information made available to the receiving party, its employees,
              agents or representatives by a third party having a right to do
              so, or

         (5)  Information ordered disclosed pursuant to judicial or other lawful
              governmental action, provided, that the party receiving such
              request gives prompt written notice of the request to the other
              party.

     c.  MAI acknowledges that ONA's business includes the design, development,
         and servicing of products for the computer-based industry, and nothing
         in this Agreement shall preclude or in any way impair ONA's engaging or
         continuing to engage in that business.

     d.  The non-disclosure obligations imposed by this Agreement shall continue
         in force for so long as the information is maintained as confidential
         by the disclosing party and for



Equipment Support Subcontract - 8                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   9
              a minimum period of three (3) years from the date of first
              disclosure, regardless of any termination of this Agreement.

17.  RELATIONSHIP BETWEEN PARTIES

     ONA shall perform its duties under this Agreement as an independent
     contractor, and not as an agent or affiliate of MAI.  In particular:

     a.  nothing contained in this Agreement shall be construed to constitute
         ONA as a partner, employee or agent of MAI, nor shall either have any
         authority to bind the other in any respect, it being intended that each
         shall remain an independent contractor responsible for its own actions,

     b.  MAI shall exercise no control over the activities and operations of
         ONA, each being recognized hereunder as an independent contractor,

     c.  The relationship between ONA and MAI's customers shall be that of a
         subcontractor; ONA is not assuming any of the Customer Agreements and
         shall have no direct obligation to MAI's customers.

18.  ASSIGNMENT

     Neither party may assign any of its rights, interests or duties under this
     Agreement without the prior written consent of the other party, which
     consent shall not be unreasonably withheld.  In the event one party seeks
     consent to an assignment and the other party withholds its consent to that
     proposed assignment, the party seeking consent may terminate this Agreement
     upon sixty (60) days notice to the other party.

19.  AUTHORIZED REPRESENTATIVES AND NOTICES

     a.  Each party shall at all times designate one representative who shall be
         authorized to take any and all action and/or grant any approvals
         required in the course of performance of this Agreement.  Such
         representative shall be fully authorized to act for and bind such party
         including the approval of amendments to this Agreement.  Until written
         notice to the contrary, the authorized representatives of the parties
         are as follows:

         FOR ONA:                               FOR MAI:

         Vice President, Customer Service       Vice President, Customer Service
         Olivetti North America, Inc.           MAI Systems Corporation
         22424 E. Appleway                      9600 Jeronimo Road
         Liberty Lake, WA 99019                 Irvine, CA  92718



Equipment Support Subcontract - 9                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   10
     b.  Any notice or other communication required or permitted under this
         Agreement shall be in writing and shall be delivered in person or sent
         by overnight commercial courier service with receipt, addressed as set
         forth below:

         IN THE CASE OF ONA:                      WITH A COPY TO:

         Vice President                           General Counsel
         Customer Service                         Legal Department
         Olivetti North America, Inc.             Olivetti North America, Inc.
         22425 E. Appleway                        22425 E. Appleway
         Liberty Lake, WA 99019                   Liberty Lake, WA 99019

         IN THE CASE OF MAI:                      WITH A COPY TO:

         Vice President                           General Counsel
         Customer Service                         Legal Department
         MAI Systems Corporation                  MAI Systems Corporation
         9600 Jeronimo Road                       9600 Jeronimo Road
         Irvine, CA 92718                         Irvine, CA 92718

         Notice shall be deemed given when received.

     c.  Either party may change the name or address to which notices or other
         communications are to be sent by giving written notice of such change
         to the other party.

20.  EXCUSED NON-PERFORMANCE

     A delay in or failure of performance under this Agreement caused by
     circumstances beyond the reasonable control of the party affected shall be
     excused to the extent necessary, provided that the party affected shall
     make reasonable efforts to remove or circumvent such circumstances.  Such
     excusing circumstances shall include (without limitation): shortages of
     materials; acts of God; fire; flood; war; embargo; labor trouble; failure
     or delay by suppliers; riots; and laws, rules, regulations and orders of
     any governmental authority. If any delay or inability to perform continues
     for more than sixty (60) days, the non-affected party shall have the right
     to terminate the affected portion of this Agreement upon seven (7) days
     Notice to the affected party, or to suspend its obligations under the
     Agreement until such time as the delay or inability to perform is
     corrected.

     If any delay or inability to perform on the part of ONA continues for a
     period greater than the period of excused non-performance permitted in
     MAI's contract with one of more of its Customers, MAI shall have the right
     to terminate the affected portion of this Agreement upon twenty-four (24)
     hours Notice to ONA.  MAI agrees to continue to include an excused
     non-performance provision substantially similar to the first two sentences
     of Section 15 of its




Equipment Support Subcontract - 10                                      11/25/96
                                                              MAI Systems Corp.
<PAGE>   11
     current Services Agreement form contract (see Appendix F-2) in future
     services agreements with Customers.

21.  DEFAULT AND TERMINATION

     a.  If either party defaults in performance of any material obligation
         under this Agreement, and such default is not cured within sixty (60)
         days after receipt of Notice from the non-defaulting party, the
         non-defaulting party shall have the right to immediately terminate this
         Agreement by Notice to the defaulting party.

     b.  MAI may terminate this Agreement for default by ONA on less than sixty
         days notice as follows:

         (1)  If ONA is in default under this Agreement, MAI shall escalate that
              problem within ONA's service organization as necessary in order to
              have the problem addressed.  This escalation shall include, when
              necessary, bringing the problem to the attention of ONA's vice
              president of customer service.

         (2)  If, after ONA has been given a reasonable opportunity under the
              circumstances to resolve the problem, MAI believes that ONA is
              still in default under this Agreement, MAI will give ONA Notice of
              the alleged default.

         (3)  If ONA has not cured the default within forty-eight (48) hours of
              its receipt of Notice, MAI may terminate this Agreement as to the
              MAI Customer to whom the default relates.

     c.  Should MAI become more than forty-five (45) days delinquent in its
         obligation to pay, ONA may suspend its performance hereunder until
         MAI's account is brought current.  If MAI's account remains delinquent
         for a total period of sixty (60) days, ONA shall have the option to
         terminate this Agreement immediately by Notice to MAI.

     d.  Termination of this Agreement shall not affect any rights existing as
         of the effective date of termination.

     e.  The rights and remedies provided in this Agreement are cumulative and
         in addition to any other rights or remedies available at law or in
         equity.

     f.  The provisions of Section 16 shall survive termination of this
         Agreement.

22.  CONFLICT RESOLUTION

     MAI and ONA agree to meet and work together to find acceptable solutions to
any disputes between them related to this Agreement.  If, after thirty (30)
days, they are unable to so resolve the dispute, the dispute will be referred to
MAI's President and the President or CEO of ONA, or their designated
representatives, who shall meet or talk within fifteen (15) business days after
Notice is received to resolve such dispute.  Notice of the invocation of this
procedure shall be directed to such officers and shall include a reference to
this Section 16. If the dispute is not resolved by this meeting, then it shall
be resolved by arbitration in



Equipment Support Subcontract - 11                                     11/25/96
                                                              MAI Systems Corp.
<PAGE>   12
     accordance with Section 17.  If a party fails to meet with the other party
     upon request, the requesting party may either obtain an order of a court of
     competent jurisdiction requiring the non-complying party to meet and confer
     or proceed to arbitration in accordance with Section 17.

23.  ARBITRATION

     All disputes relating to this Agreement shall be submitted to arbitration
     in accordance with the commercial rules of the American Arbitration
     Association then in effect.  Such arbitration shall take place in the
     county where the national headquarters of the defending party are located
     and shall be conducted by three (3) arbitrators, one selected by each party
     and the third selected by the other two.  The decision of the arbitrators
     shall be final, binding, and without appeal and may be enforced in any
     court having jurisdiction over the relevant parties or their assets.

24.  GENERAL

     a.  This Agreement shall be governed by the laws of the State of
         Washington.

     b.  This Agreement, together with the attached Schedules, constitutes the
         complete and final agreement between the parties with respect to the
         subject matter of this Agreement.  This Agreement supersedes all prior
         discussions, agreements and writings with respect thereto.  No
         agreement purporting to modify, add to, terminate, waive or change any
         term or condition of this Agreement shall be binding unless it is in
         writing and signed by authorized representatives of both parties.

     c.  The organization of this Agreement and section headings are for
         convenience only and shall not be used to construe or interpret this
         Agreement.

     d.  No delay or failure of either party in exercising any right hereunder,
         and no partial or single exercise thereof, shall be deemed to
         constitute a waiver of such right or any other rights hereunder.

     e.  If any provision or term of this Agreement shall be deemed or construed
         to be invalid, illegal or unenforceable by a court of competent
         jurisdiction, such determination shall in no way affect the validity,
         legality, or enforceability of the remaining portions of this
         Agreement.

     f.  Should legal action be required to enforce or interpret any of the
         provisions of this agreement, the prevailing party shall be entitled to
         all costs incurred in connection with that action, including a
         reasonable attorney's fee.



Equipment Support Subcontract - 12                                     11/25/96
                                                              MAI Systems Corp.
<PAGE>   13
"ONA"                                      "MAI"


                                           
OLIVETTI NORTH AMERICA, INC.               MAI SYSTEMS CORPORATION

By:   /s/ RICH FOGARTY                     By:   /s/ GEORGE G. BAYZ
   ----------------------------------          -------------------------------
Its:                                       Its:
    ---------------------------------           ------------------------------
Dated:                                     Dated:
      -------------------------------             ----------------------------
                                           



Equipment Support Subcontract - 13                                     11/25/96
                                                              MAI Systems Corp.
<PAGE>   14
                                   SCHEDULE A

                   NEW CUSTOMER AGREEMENTS EQUIPMENT SUPPORT

This Schedule sets out a beginning framework to define the manner in which
service will be ordered by MAI and provided by ONA for New Customer Agreements.
The parties anticipate that ONA will be submitting bids to MAI with respect to
most New Customer Agreements and that the provisions of this schedule may be
modified by the specific provisions of a bid provided by ONA.  However, in the
absence of such changes specified in the ONA bid documents, ONA will be making
its bids on the basis of the provisions of this schedule.  The parties also
anticipate that as they refine their relationship and the manner in which they
do business, they may decide to modify the provisions of this schedule and each
agrees to negotiate in good faith about any requests for changes made by the
other.  Any agreed changes resulting from such negotiations will be reflected
in an amendment to this Agreement signed by both parties.

1.   PLACING EQUIPMENT UNDER SERVICE

     a.  In order to initiate Equipment Support for a particular item of
         Equipment, MAI must prepare and submit a completed ONA Maintenance
         Service Order ("MSO") to ONA and that MSO must be accepted by ONA.  The
         MSO must include such information about the Equipment as is reasonably
         requested by ONA, including:

         (1)  the model, age and configuration of the Equipment,

         (2)  the Equipment Location,

         (3)  the name, address, and telephone number of the End User,

         (4)  the identity of the End User contact person, and

         (5)  any applicable uplifts for Extended Maintenance Service which
              apply to the Equipment, such as zone uplifts, extended coverage
              hours uplifts and/or response time uplifts.

     b.  Equipment Support will not begin for a particular item of Equipment
         until ONA has received and accepted an MSO for that item of Equipment.
         Following acceptance of an MSO, ONA will label the Equipment with an ID
         tag.  This ID number must be used to identify the Equipment in all
         communications with ONA about the Equipment.

     c.  All changes to the information provided to ONA about Equipment under
         maintenance, such as a change in Equipment location, must be documented
         by submission of a revised MSO.

     d.  An MSO placing Equipment under service shall be valid until
         discontinued in accordance with paragraph A7.  Until ONA receives an
         MSO discontinuing service the Equipment will be kept under service and
         ONA will bill MAI for that service.



Schedule A-1                                                           11/25/96
                                                              MAI Systems Corp.
<PAGE>   15
         Requests for service received when no valid MSO is in force will be
         treated as requests for Time & Materials Service.

2.   REQUESTS FOR SERVICE

     a.  MAI, or its designated representative, will receive all End User
         requests for service or repair.

     b.  MAI, or its designated representative, will, obtain as much information
         as reasonably possible about the End User's problem during its
         communications with the End User.

     c.  MAI, or its designated representative, will obtain from the End User
         the information necessary to determine whether the Equipment is
         eligible for Maintenance Service and to permit ONA to properly perform
         Equipment Support. This shall include, without limitation, the model
         and age of the Equipment and the configuration in which it is
         installed.

     d.  MAI, or its designated representative, will contact ONA and request
         Equipment Support for the End User's Equipment.  This request shall
         include all pertinent information MAI has about the End User's
         Equipment and the problem being experienced, at a minimum:

         (1)  the ID number for the Equipment, and

         (2)  the nature of the problem being experienced by the End User,

3.   MAINTENANCE SERVICE

     a.  Maintenance Service means service performed to correct improper
         functioning of Equipment which occurs from normal use, including making
         any necessary adjustments and/or replacing defective assemblies or
         subassemblies.

     b.  Maintenance Service does not include:

         (1)  Service of equipment not specifically identified on the MSO
              ordering the Maintenance Service, including devices peripheral or
              connected to Equipment.

         (2)  Electrical work external to the Equipment.

         (3)  Repair of damage or loss resulting from accident, transportation,
              neglect, misuse or abuse, operator error, failure of electrical
              power or air conditioning or humidity control, or use for which
              Equipment was not designed.

         (4)  Supplies or accessories, painting or refinishing Equipment,
              furnishing material for Equipment, making specification or field
              engineering changes, performing services connected with relocation
              of Equipment, or adding or moving accessories, attachments or
              other devices.

         (5)  Software programming and software program maintenance.



Schedule A - 2                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   16
         (6)  Service which is impractical for ONA to render or required because
              of any adjustment, repair, maintenance, alteration, attachment,
              addition, or connection to another machine or device.

         (7)  Service calls required as the result of modification, work or
              service of the Equipment by non-ONA personnel.

         (8)  Service of Equipment which, because of a safety hazard, exposes
              ONA personnel to a risk of injury.

         (9)  Service in connection with the installation, discontinuance or
              removal of Equipment.

         (10) Installation of engineering changes, feature changes, or safety
              changes.

     c.  Equipment shall be kept in or shall be restored to good working order.

     d.  Maintenance Service will be performed in a prompt, courteous, efficient
         and workmanlike manner.

     e.  Unless otherwise specified, Preventive Maintenance will be performed on
         equipment only during a Maintenance Service call.  Preventive
         Maintenance includes general cleaning and inspection, and any
         adjustments and/or lubrication as specified by the Equipment
         manufacturer.

4.   STANDARD MAINTENANCE SERVICE.

     a.  After receiving a Request for Service from MAI or its designated
         representative, ONA will dispatch a properly trained Customer Service
         Engineer (CSE) to the Equipment Location along with such tools, parts
         and manuals as the CSE reasonably believes will be required to repair
         the Equipment based on the information provided to ONA by MAI.  Upon
         arrival the CSE will diagnose the problem, if any, and perform the
         Maintenance Service.

     b.  ONA will use all reasonable efforts to arrive at the Equipment Location
         ready to complete the Maintenance Service within the agreed upon
         response time for that Equipment.

     c.  Maintenance Service will be performed during the agreed upon hours of
         service(2) and at the location agreed upon for that Equipment.

5.   INSTALLATION SERVICE

     a.  Installation Service shall consist of:



__________________________________

     (2) Normal Service Hours are Monday through Friday, 8 a.m. to 5 p.m.
         local time, excluding ONA observed holidays.  Service started during
         Normal Service Hours and completed within 1 hour after Normal Service
         Hours will be deemed performed within Normal Service Hours.


Schedule A - 3                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   17
         (1)  Any necessary unpacking of the Equipment;

         (2)  Connection of Equipment;

         (3)  Physical inspection of Equipment in place;

         (4)  Functional testing of Equipment according to prescribed procedures
              for such Equipment;

         (5)  Resolution of normal installation problems; and

         (6)  notification to MAI and End User of unusual installation problems
              (e.g., design or engineering problems, transit damage, etc.).
              These problems must be corrected before ONA will perform
              Maintenance Service on this Equipment.

     b.  Installation Service does not include uncrating or major movement of
         the Equipment.

     c.  ONA will use all reasonable efforts to provide Installation Service in
         a timely manner, subject to the availability of personnel and
         equipment, necessary travel time and other factors affecting ONA's
         ability to provide this service.

6.   TIME AND MATERIALS SERVICE

     a.  ONA may, at its option and in its discretion, elect to accept requests
         from MAI for service on a time and materials basis ("Time and Materials
         Service").  Such Service shall be on a "best efforts" basis consistent
         with the availability and location of trained personnel and Parts.

     b.  ONA will use all reasonable efforts to provide Time & Materials Service
         in a timely manner, subject to the availability of personnel and
         equipment, necessary travel time and other factors affecting ONA's
         ability to provide this service.

7.   DISCONTINUANCE

     MAI may discontinue Maintenance Service for any Equipment by sending ONA a
     fully completed and properly signed MSO acceptable to ONA identifying the
     Equipment to be discontinued. Such discontinuance shall become effective
     thirty (30) days after it is received by ONA.  Such discontinuance shall be
     ineffective if any part of its purpose is to allow the Maintenance Service
     to be performed by MAI or a third party.



Schedule A - 4                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   18
                                   SCHEDULE B

                       PRICES FOR NEW CUSTOMER AGREEMENTS

This Schedule sets out what will eventually become the standard pricing scheme
to be used by the parties when no other pricing arrangements are agreed upon
for a specific order.  However, both parties recognize that the market for
Equipment Support services is very competitive and changes frequently.
Accordingly, ONA agrees that upon request by MAI it will re-evaluate the prices
and pricing methodology identified in this schedule to respond to competitive
pressures or to reflect appropriate volume discounts upon request by MAI.  In
addition, ONA will provide bids for major projects in accordance with Section 3
of this Agreement.  Any agreed changes resulting from this re-evaluation and/or
bidding process will be reflected in a document signed by both parties which
identifies the Equipment to which such modified prices apply.

1.   STANDARD MAINTENANCE SERVICE

     MAI will pay ONA an Annual Maintenance Charge ("AMC") for each unit of
     Equipment placed under Maintenance Service as payment for ONA's agreement
     to provide Standard Maintenance Service for each such unit of Equipment.
     The AMC for each model of Equipment shall be as identified in any service
     order accepted by ONA or flat rate pricing schedule subsequently provided
     to MAI by ONA.



Schedule B - 1                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   19
     [**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
     DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE BEEN FILED
     SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

2.   TIME AND MATERIALS/INSTALLATION SERVICE

     a.  ONA will bill [**] for each hour of labor incurred during Normal
         Service Hours and [**] for each hour of labor incurred outside Normal
         Service Hours by a CSE in performing the service.

     b.  Labor charges commence upon dispatch of the CSE to the End-User
         location and include travel to and from the site.

     c.  There is a minimum 1 hour charge per call and additional time will be
         charged in increments of one-quarter (1/4) hour.

     d.  ONA will, upon request by MAI, provide flat rate installation prices
         for items of Equipment identified by MAI.

3.   COMMERCIAL TRAVEL

     a.  When Commercial Travel is required to perform Time and Materials and/or
         Installation Service and has been approved in advance by MAI, MAI will
         be charged the actual, reasonable cost of such travel.  Commercial
         travel includes, but is not limited to, such items as airfare, ferry
         and rental vehicles.

4.   LODGING EXPENSES

     a.  If ONA determines that it is in the best interests of ONA and MAI to
         have a CSE remain overnight at or near the Equipment Location in
         connection with Time and Materials and/or Installation Service and MAI
         has approved such expenses in advance, MAI will be charged the actual,
         reasonable lodging and meal expenses incurred.

5.   INVOICING/PAYMENT

     a.  ONA will invoice MAI monthly for Equipment for which Contract or
         Warranty Service has been ordered. These invoices will be issued on
         approximately the fifteenth (15th) of the month for which the invoice
         is being issued.  For example, ONA will invoice MAI on approximately
         October 15th for the October Contract Service being provided by ONA.

         ONA will invoice MAI monthly, in arrears, for all other Equipment
         Support.

     b.  Invoices are due and payable upon receipt and will begin to accrue
         interest at 1.25% per month from the date of the invoice if not paid in
         full within 45 days of the date of the invoice.



Schedule B - 2                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   20
     c.  MAI will pay or reimburse ONA for any and all sales, use and excise
         taxes, and other fees or charges levied or imposed by any governmental
         agency or authority on or in connection with or measured by the value
         of the Services provided by ONA under this Agreement.

6.   AMENDMENT

     a.  This Schedule may be amended by ONA upon Notice to MAI.

     b.  The Amended Schedule shall become effective on the Effective Date
         stated in the Amended Schedule, but no sooner than 30 days after Notice
         is given to MAI.

     c.  Price changes included in any Amended Schedule shall apply only to
         Equipment Support requested after the Effective Date of the Amended
         Schedule.



Schedule B - 3                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   21
                                   SCHEDULE C

                                  SPARE PARTS

1.  ONA'S OBLIGATIONS

    a.  ONA shall, at its expense, establish and maintain an inventory of a
        sufficient quantity of all the Parts necessary to perform the Equipment
        Service called for by this Agreement in each Service City open for
        Equipment Service.

    b.  At its option, ONA may elect to maintain an inventory of certain Parts
        in a centralized depot or depots for distribution within ONA as
        required.

    c.  ONA shall keep records of its receipt, disbursement and use of such
        Parts.

    d.  ONA shall take all steps necessary to ensure the availability of
        sufficient Parts to satisfy its commitments with respect to all
        Equipment Service to be performed by it under this Agreement;



Schedule C - 1                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   22
                                   SCHEDULE D

                               TECHNICAL SUPPORT

1.  TRAINING

    a.  Because ONA will be hiring many of MAI's former service engineers, the
        parties do not anticipate that any initial training of ONA personnel
        will be required. Should training subsequently be required as a result
        of adding new Equipment to the Schedules to this Agreement, the parties
        will at that time determine who is required to provide such training.
        If no agreement is reached on this issue, ONA shall not be required to
        provide Equipment Support for such newly added Equipment.

    b.  MAI will, upon request from ONA and at no charge, provide ONA with such
        technical consultation and assistance as is appropriate to enable ONA to
        provide its service representatives with such training as its deems
        appropriate.  This shall include, without limitation, providing ONA with
        a copy of MAI's educational materials pertaining to the Equipment and
        permitting ONA to make such use of those materials as it deems
        appropriate for its internal use in satisfying its commitment to provide
        Equipment Support under this Agreement.

2.  DOCUMENTATION

    a.  As soon as practicable after execution of this Agreement, MAI will
        provide ONA, at no charge, with one complete set of documentation and
        diagnostics for each model of Equipment.

    b.  As soon as practicable after any Equipment is added to the Appendix to
        Schedule A, MAI will provide ONA, at no charge, with one complete set of
        documentation and diagnostics for such additional Equipment.

    c.  As soon as practicable after updates or changes to the documentation and
        diagnostics provided to ONA become available, MAI will provide ONA with
        those updates and changes at no charge.

    d.  ONA may copy, modify, and use any or all of the documentation and
        diagnostics provided to it by MAI as it deems necessary for its internal
        use, while retaining all MAI trademarks and copyrights.

3.  SECOND LEVEL SUPPORT

    a.  MAI will provide ONA with telephone technical support for ONA's service
        representatives during MAI's normal technical support hours at no charge
        to ONA.



Schedule D - 1                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   23
                                   SCHEDULE E

                                 SERVICE CITIES



   
ALABAMA             FLORIDA                IOWA                 MISSISSIPPI
  Birmingham          Daytona                Cedar Rapids         Hattiesburg
  Huntsville          Ft. Lauderdale         Davenport            Jackson
  Mobile              Ft. Myers              Des Moines  
  Montgomery          Jacksonville                               MISSOURI
                      Marianna             KANSAS                  Springfield
ARIZONA               Miami                  Kansas City           St. Louis
  Phoenix             Ocala                  Wichita    
  Tucson              Orlando                                    NEBRASKA
                      Pensacola            KENTUCKY                Lincoln
ARKANSAS              Sarasota               Lexington             Omaha
  Little Rock         Tallahassee            Louisville 
                      Tampa                                      NEVADA
CALIFORNIA            West Palm Beach      LOUISIANA               Las Vegas
  Anaheim                                    Baton Rouge           Reno
  Colton            GEORGIA                  LaFayette
  Fresno              Atlanta                New Orleans         NEW HAMPSHIRE
  Glendale            Columbus               Shreveport            Manchester
  Oakland             Macon
  Sacramento          Savannah             MARYLAND              NEW JERSEY
  San Diego                                  Baltimore             Bridgewater
  San Francisco     IDAHO                    Frederick             Clifton
  Santa Clara         Boise                                        Manalapan
  Santa Rosa          Idaho Falls          MASSACHUSETTS           Mt. Laurel
  Stockton                                   Burlington 
                    ILLINOIS                 Cape Cod            NEW MEXICO
COLORADO              Chicago(2)             Norton                Albuquerque
  Colorado Springs    Peoria                 Worcester
  Denver                                                         NEW YORK
                    INDIANA                MICHIGAN                Albany
CONNECTICUT           Evansville             Battle Creek          Binghamton
  Hartford            Ft. Wayne              Detroit               Buffalo
  Milford             Indianapolis           Grand Rapids          Islandia
                      South Bend             Grayling              Manhattan
DELAWARE                                     Lansing               Newburgh
  Wilmington                                                       Rochester
                                           MINNESOTA               Rosedale
                                             Austin                Syracuse
                                             Duluth                Watertown
                                             Minneapolis           Yonkers

                                                                       11/25/96
                                                              MAI Systems Corp.
    
<PAGE>   24
I.       AMENDMENT

         A.      Service Cities may be deleted at ONA's discretion. ONA will
                 give Notice to MAI of the effective date of the Service City
                 deletion.

         B.      ONA will continue Equipment Support in locations previously
                 serviced by the closed Service City from an alternative
                 Service City of ONA's choice, at the rate in effect at the
                 time of closing, for a period of ninety (90) days.  At the end
                 of the ninety (90) day period, MAI may continue Equipment
                 Support with ONA with a revised AMC or discontinue Equipment
                 Support with ONA in those cities.




Schedule E - 2                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   25
                                   SCHEDULE F

                          EXISTING CUSTOMER AGREEMENTS







Schedule F - 1                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   26
    [**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
    DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE BEEN FILED
    SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

1.  STATEMENT OF INTENT

   
    The general intent of the parties is to have ONA perform the service which
    MAI is currently required to provide to MAI's customers under the Existing
    Customer Agreements in return for [**] MAI is consigning its current 
    inventory of spare parts to ONA to permit it to perform that service and 
    MAI will be providing technical hardware and software support to ONA as 
    required to assist it in providing this service. Initially, MAI will be 
    handling the incoming call reception for all Existing Customer Agreements, 
    however the parties intend to begin working to transfer this function for 
    certain of the Existing Customer Agreements (the "Legacy Agreements") to 
    ONA as soon as this agreement has been executed.  Eventually, MAI may also 
    like to transfer the billing and collection functions for the Legacy 
    Agreements to ONA if it is practical and economical to do so.  The 
    remainder of this schedule is intended to define the precise terms and 
    conditions pursuant to which this general intent will be carried out.
    

2.  IDENTIFICATION OF CUSTOMERS

    Attached as Appendix F-1 is a list of those MAI customers for whom MAI will
    retain the call reception, billing and collection functions throughout the
    term of this Agreement (the "Open Customers").  All MAI customers with
    Existing Customer Agreements who are not listed on Appendix F-1 are "Legacy
    Customers" for purposes of this Agreement.

3.  EQUIPMENT SUPPORT

    a.  Generally.  With the exceptions listed below, ONA will perform MAI's
        Equipment Support obligations under the Existing Customer Agreements
        under the same terms and conditions as are required of MAI under those
        agreements.  This shall include Contract Service, Installation Service,
        and Time and Materials Service to the extent such types of service are
        covered by the Existing Customer Agreements.  Provision of a particular
        type of service for an Existing MAI Customer which is not covered by the
        Existing Customer Agreement for that customer shall be considered the
        provision of service under a New Customer Agreement for purposes of this
        Agreement.

        Prior to execution of this Agreement, MAI provided ONA with the form
        customer agreements and sample customer agreements which are attached as
        Appendix F-2. MAI represents and warrants to ONA that its Equipment
        Support obligations under the




Schedule F - 2                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   27
        Existing Customer Agreements are not materially different than those
        required under these form customer agreements and sample customer
        agreements.

    b.  EXCEPTIONS.  MAI shall continue to perform the following Equipment
        Support Obligations under the Existing Customer Agreements:

        (1)  MAI shall continue to receive incoming trouble calls from its
             customers.  MAI will screen these calls to determine whether the
             problem is hardware or software related.  With respect to calls
             which MAI determines are hardware related, MAI shall notify ONA's
             dispatch center and provide it with the information MAI has about
             the problem so that ONA may dispatch a service technician to the
             customer site to resolve the problem.  Upon resolution of the
             problem, ONA shall notify MAI of its resolution of the problem and
             provide it with the information necessary to permit MAI to close
             the call in its records. The parties agree to work together to link
             their computer systems so that this entire process may ordinarily
             be done via computer without the need for telephone or other
             alternate means of communication.

             Immediately following execution of this Agreement, the parties
             agree to begin working together to transfer responsibility for
             incoming trouble calls from Legacy Customers to ONA.  ONA will
             provide Legacy Customers with a toll free phone number to use to
             call ONA with trouble calls to place requests for service.  The
             parties agree to cooperate to make this transition as smooth and as
             customer friendly as reasonably possible.  Upon completion of this
             process, ONA shall be completely responsible for the call tracking
             process and shall cease providing MAI with call closure information
             for the Legacy Customers. At that time, ONA will begin to provide
             MAI with mutually defined reports summarizing its handling of
             Legacy Customer calls.

        (2)  MAI shall continue to invoice its customers pursuant to the
             Existing Customer Agreements and be responsible for the collection
             of those invoices from its customers.  As part of this function,
             MAI will retain the authority to determine if and when service to a
             particular customer should be terminated and it will notify ONA of
             any such termination of service.  Until receipt of such
             notification from MAI, ONA shall continue to provide service to
             customers as required by that customer's Existing Customer
             Agreement and shall be entitled to be paid by MAI for such service
             as provided by this Agreement.

             Following execution of this Agreement, the parties agree to begin
             working together to determine if it is practical and economical to
             transfer responsibility for the billing of and collection from
             Legacy Customers to ONA. Part of this process will be negotiation
             of the amount MAI will pay ONA to assume these functions if the
             parties decide to proceed with a transfer of these functions to
             ONA.





Schedule F - 3                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   28
    [**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
    DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE BEEN FILED
    SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

4.  TRANSITION

    The parties agree to work together to make the transfer of the service work
    for Existing Customers from MAI to ONA as smooth as possible.  As part of
    this transition, MAI will provide ONA with access to its customer service
    database and work with ONA to transfer the information in that database
    into ONA's customer service database so that it will be in place and useable
    by ONA on the Effective Date of this Agreement.

5.  PAYMENT

    a.  For ONA's provision of Equipment Support under an Existing Customer
        Agreement MAI will pay [**] The parties recognize that MAI may bill its
        customers in advance for the Equipment Support being provided by ONA and
        that it may recognize revenue incrementally as the support is provided.
        Further, the parties recognize that MAI may establish a reserve for
        non-payment which reserve shall be consistent with GAAP accounting
        principles and shall be consistent with MAI's past collection experience
        of its Existing Customer Agreements.

    b.  MAI will pay ONA the payment required pursuant to subparagraph (a),
        above, monthly in arrears on or before the fifteenth day of each
        month.ONA will not invoice MAI for these amounts.

    c.  ONA will provide MAI with such information as is necessary for MAI to
        bill its customers for non-recurring Equipment Support provided by ONA,
        such as Installation, Time and Materials, and Warranty Service.

    d.  Both parties shall have the right to audit the billing and collection
        being done by the other related to this Agreement and each shall provide
        the other with full access to its pertinent financial records for the
        purpose of such audits.  Such access shall be at a reasonable time
        agreed upon in advance and shall include the right to make copies of
        material records upon confirmation of materiality by the audited party.
        All records produced and/or copied by the auditing party are deemed
        Confidential and protected by the confidentiality provisions of this
        Agreement.  Any variations from previously reported figures disclosed by
        such audits shall be settled between the parties by payment within
        thirty (30) days of the discovery of such variation.



Schedule F - 4                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   29
    [**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
    DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE BEEN FILED
    SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]


6.  REVENUE BASED PAYMENT ADJUSTMENT

    a.  Adjustment.  MAI has represented to ONA that, as of the Effective Date,
        the Existing Customer Agreements are generating approximately [**] The
        parties agree that if, during calendar years 1997, 1998, and 1999, the
        actual revenue generated by the Existing Customer Agreements (the
        "Actual Revenue") during a calendar quarter is less than the Target
        Revenue, ONA's percentage of the revenue from the Existing Customer
        Agreements shall be increased by [**] that the Actual Revenue is less
        than the Target Revenue.

        For example, if the Actual Revenue during the first full calendar
        quarter of this Agreement is [**]  MAI will at that time pay ONA the
        difference between the amount MAI has paid ONA on Existing Customer
        Agreement revenue during that calendar quarter at the [**] rate and what
        it would have paid at the [**] rate.

        Implementation.  These changes in the revenue percentage, if any, will
        be implemented by reviewing the Actual Revenue at the end of each full
        calendar quarter during the contract term and adjusting the percentage
        rate accordingly.  This adjustment will be retroactive to the beginning
        of that calendar quarter and any payments required to effectuate that
        adjustment for the calendar quarter just ended will be made within ten
        (10) business days.  ONA's percentage of revenue during the following
        calendar quarter will be based on the adjusted percentage rate, which
        will then be re-evaluated and adjusted as necessary at the end of the
        following calendar quarter.

    b.  Remanco.  Revenue from MAI's agreement with Remanco International, Inc.
        which has been assigned to ONA pursuant to a separate document has not
        been included in the Target Revenue and shall not be considered for the
        purposes of this Section of this Agreement.

7.  PARTS

    a.  MAI will consign to ONA its current inventory of Parts being used by it
        to perform Equipment Support pursuant to Existing Customer Agreements
        (the "Consigned Parts").  MAI represents and warrants to ONA that this
        inventory of Consigned Parts is adequate in size and mix to properly
        perform the Equipment Support ONA will be providing for Existing
        Customers as of the Effective Date of this Agreement.



Schedule F - 5                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   30
    b.  ONA will be responsible for the physical transfer of the Consigned Parts
        from MAI to ONA.  MAI agrees to cooperate fully with ONA in order to
        enable the smooth transfer of the Consigned Parts.  Within 90 days of
        the Effective Date, ONA will perform a physical inventory of the
        Consigned Parts and provide MAI with a written list of the Consigned
        Parts.

    c.  ONA will be responsible for maintaining the Consigned Parts in the
        general condition and quantities as they were received from MAI.  ONA
        shall keep the Consigned Parts in such a manner so that they are
        separately identifiable from ONA owned Parts.  As the Consigned Parts
        are used by ONA to perform Equipment Support, ONA shall replace them
        with the exchanged part from the customer equipment, after first making
        any necessary repairs to the exchanged part.  Exchanged parts which are
        not repairable shall be replaced by ONA.  ONA will be subcontracting the
        actual repair of the Consigned Parts to a third party and MAI hereby
        consents to that subcontracting.

        Amounts or types of Parts added to the Consigned Parts by ONA shall be
        the property of ONA and shall not be delivered to MAI upon termination
        of this Agreement.

        Should it become impractical for ONA to obtain replacement parts (either
        because they are not reasonably available or not reasonably affordable)
        ONA shall not be required to replace unrepairable portions of the
        Consigned Inventory and shall be relieved of its obligation to provide
        Equipment Support to the extent it is prevented from doing so by this
        inability to obtain replacement parts.

    d.  Upon termination of this Agreement, ONA will return the Consigned Parts
        to MAI in the quantities and condition it received them from MAI,
        ordinary wear and tear excepted.

    e.  ONA agrees that MAI may search all pertinent public records, file
        financing statements, and take other necessary steps to protect MAI's
        ownership of the Consigned Parts against claims of creditors and carry
        out the purposes of this Agreement.  ONA agrees to promptly execute and
        deliver to MAI all financing statements and other documents necessary to
        permit MAI to carry out such steps and otherwise cooperate with MAI's
        efforts to protect its ownership of the Consigned Parts.

8.  TOOLS

    a.  MAI will loan to ONA its current inventory of tools (including laptop
        computers and diagnostic software) being used by its field engineer work
        force or repair center to perform Equipment Support pursuant to Existing
        Customer Agreements (the "Consigned Tools").  MAI represents and
        warrants to ONA that this inventory of Consigned Tools is adequate in
        size and mix to properly perform the Equipment Support ONA will be
        providing for Existing Customers as of the Effective Date of this
        Agreement.  The Consigned Tools shall remain the property of MAI.  ONA
        will be



Schedule F - 6                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   31
        responsible for maintaining the Consigned Tools in the general condition
        as they were received from MAI, ordinary wear and tear excepted.

    b.  ONA will be responsible for the physical transfer of the Consigned Tools
        from MAI to ONA.  MAI agrees to cooperate fully with ONA in order to
        enable the smooth transfer of the Consigned Tools. Within 90 days of the
        Effective Date, ONA will perform a physical inventory of the Consigned
        Tools and provide MAI with a written list of the Consigned Tools.

    c.  ONA shall keep the Consigned Tools in such a manner so that they are
        separately identifiable from ONA owned tools.  Upon termination of this
        Agreement, ONA will return the Consigned Tools to MAI in the condition
        it received them from MAI, ordinary wear and tear excepted.

    d.  ONA agrees that MAI may search all pertinent public records, file
        financing statements, and take other necessary steps to protect MAI's
        ownership of the Consigned Tools against claims of creditors and carry
        out the purposes of this Agreement.  ONA agrees to promptly execute and
        deliver to MAI all financing statements and other documents necessary to
        permit MAI to carry out such steps and otherwise cooperate with MAI's
        efforts to protect its ownership of the Consigned Tools.





Schedule F - 7                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   32
    [**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
    DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE BEEN FILED
    SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

9.  WARRANTY SERVICE

    a.  ONA will provide Warranty Service under warranty obligations in place on
        the Effective Date of this Agreement in accordance with those warranties
        and will seek reimbursement from the warranty provider in accordance
        with its usual terms.  Where the warranty provider is MAI, MAI will
        reimburse ONA on a Time and Materials basis at the reduced rates of [**]
        during Normal Service Hours and eighty-five dollars per hour [**]
        outside Normal Service Hours

10.  NEW BUSINESS DEVELOPMENT

     a.  EXISTING CUSTOMERS.  Except for those Existing Customers with whom ONA
         or its corporate affiliates has a pre-existing relationship as of the
         Effective Date of this Agreement, ONA shall not solicit or contract
         with Existing Customers for any products or services without MAI's
         express written consent. Except as expressly prohibited by this
         provision, ONA shall not be limited in its ability to conduct it
         business as if it had not entered into this Agreement with MAI.

         MAI agrees not to unreasonably withhold or delay its consent to
         requests from ONA to solicit or contract with Existing Customers for
         the sale of products or services which are not competitive with a
         product or service sold by MAI.  In granting its consent, MAI shall be
         entitled to place reasonable restrictions on the manner in which ONA
         interacts with the Existing Customers, for example by precluding the
         involvement of the ONA employees who provide Equipment Support for that
         Existing Customer pursuant to this Agreement.  In the event MAI
         withholds its consent to a request by ONA to solicit or contract with
         an Existing Customer, ONA shall be entitled to terminate this Agreement
         upon one hundred eighty (180) days prior written notice to MAI without
         further liability or obligation to MAI.  ONA's failure to exercise this
         right to terminate on one or more occasions when it has the opportunity
         to do so shall not be deemed to constitute a waiver of such right or
         any other rights hereunder

     b.  MAI NON-SERVICE CUSTOMERS.  There are persons using MAI hardware and
         software who, as of the Effective Date, do not have an existing
         agreement with MAI for Equipment Support ("MAI Non-Service Customers").
         ONA is free to solicit contracts with MAI Non-Service Customers for any
         types of products or services, including contracts for all types of
         Equipment Support.  Contracts for Equipment Support with MAI Non-
         Service Customers shall be entered into between the customer and MAI,
         on terms negotiated by ONA, and shall be treated as Existing Customer
         Agreements for purposes of this Agreement.



Schedule F-32
11/25/96

                                                               MAI SYSTEMS CORP.
<PAGE>   33
         MAI agrees to reimburse ONA for thirty percent (30%) of the sales costs
         (including the sales commission) it incurs in connection with obtaining
         a Contract for Equipment Support with an MAI Non-Service Customer.





Schedule F - 9                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   34
                        ASSIGNMENT OF SERVICES AGREEMENT

AGREEMENT MADE this __________________________ day of December, 1996 by and
between MAI Systems Corporation, a Delaware corporation, 9600 Jeronimo Road,
Irvine, California 92718 ("MAI") and Olivetti North America, Inc., a Washington
corporation, 22425 East Appleway, Liberty Lake, Washington, 99019-9532 ("ONA")
with reference to the following facts:

     A.  On or about October 1, 1995, MAI entered into a Services Agreement (the
         "Services Agreement") with Remanco International, Inc. ("Remanco")
         pursuant to which Remanco engaged MAI as the exclusive provider of
         support services to certain Remanco customers.

     B.  Concurrent with the effective date of this Assignment, MAI will
         discontinue providing support services of the type described in the
         Service Agreement. MAI has engaged ONA to provide support services on
         its behalf to its customer base.

     C.  Remanco has agreed to permit ONA to be the exclusive provider of
         support services to its customers on the same terms and conditions that
         MAI has provided such services that ONA agree to assume MAI's
         obligations set forth in the Services Agreement.

     D.  MAI has agreed to assign to ONA all of its rights under the Services
         Agreement, except as specifically provided herein.

NOW THEREFORE, INC CONSIDERATION OF THE COVENANTS PROVIDED HEREUNDER, the
parties agree as follows:

1.  EFFECTIVE DATE

    The Effective Date shall be the effective date set forth in the Equipment
    Support Subcontract between ONA and MAI which the parties contemplate
    executing concurrently with this Assignment.

2.  ASSIGNMENT

    MAI transfers and assigns all of its rights under the Services Agreement to
    ONA subject to the following:

    (a)  MAI shall cosign the Service Assets described in Section 2.3 of the
         Services Agreement to ONA. ONA shall keep the Service Assets in such a
         manner that they are separately identifiable from ONA-owned tools. Upon
         termination of the Services Agreement, ONA will return the cosigned
         Service Assets to MAI in the condition it received them from MAO,
         ordinary wear and tear expected. ONA agrees that MAI may search all
         pertinent public records, file financing statements and take other
         necessary steps to protect MAI's interest in the Service Assets against
         claims of creditors and carry out the purposes of this Assignment. ONA
         agrees to promptly execute and deliver to MAI all financing statements
         and other documents necessary to permit MAI to carry out such steps and
         otherwise cooperate with MAI's efforts to protect its interests in the
         Service Assets.

    (b)  Nothing herein shall be deemed to entitle ONA to any fee which accrued
         in favor of MAI on or before the Effective Date.

    (c)  Nothing herein shall be deemed to grant to ONA any interest in the loan
         which is described in Section 8.3 of the Services Agreement.

    (d)  Section 11.2 of the Service Agreement shall be amended in its entirety
         as follows: 

"Remanco and ONA compete in the sale of POS equipment in North America. The
parties agree that if their competitive relationship interferes with the
services that ONA is obligated to provide hereunder, either party may, upon
ninety (90) days notice to the other, terminate this Agreement without penalty.
In the event of such termination, nothing in this Agreement shall be construed
to prevent Remanco from hiring or attempting to hire any former Remanco
employee then working for ONA."

3.  ACCEPTANCE OF ASSIGNMENT

    ONA accepts the assignment of the Service Agreement on the terms and
    conditions herein provided.

IN WITNESS WHEREOF the parties have executed this Assignment of Services
Agreement on the day and year first written above.


MAI Systems Corporation                          Olivetti North America, Inc.


By:  /s/ JAMES DUPLEX                            By: 
    -------------------------------                   -------------------------
         James Duplex
         Vice President



Schedule G - 1                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   35
Remanco International, Inc. hereby consents to the above assignment and
assumption and represents and warrants that MAI Corporation is in full
compliance with the terms and conditions of the Services Agreement and to the
best of its knowledge is not in default of any obligation thereunder.

Remanco International, Inc.


By:  /s/ RAY S. ROBERTS
   ------------------------------
         Ray S. Roberts
         Chief Operating Officer


Schedule G - 2                                                         11/25/96
                                                              MAI Systems Corp.
<PAGE>   36
[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    719230001  [**]  Banff                  AB  00000  [**]
CLS            3010    035281001  [**]  Calgary                AB  00000  [**]
CLS            3010    035292001  [**]  Calgary                AB  00000  [**]
HIS            7010    710930001  [**]  Calgary                AB  00000  [**]
HIS            7010    718880001  [**]  Calgary                AB  00000  [**]
HIS            7010    721460001  [**]  Calgary                AB  00000  [**]
MAI / MFC      4010    021331006  [**]  Edmonton               AB  00000  [**]
HIS            7010    709330999  [**]  Edmonton               AB  00000  [**]
HIS            7010    714640999  [**]  Edmonton               AB  00000  [**]
MAI / MFC      4010    021427001  [**]  Windsor                AB  00000  [**]
CLS            3010    034920001  [**]  Anchorage              AK  99501  [**]
CLS            3010    035028001  [**]  Anchorage              AK  99501  [**]
CLS            3010    035532001  [**]  Anchorage              AK  99502  [**]
CLS            3010    036541001  [**]  Anchorage              AK  99501  [**]
HIS            7010    719520001  [**]  Anchorage              AK  99501  [**]
HIS            7010    721190001  [**]  Dutch Harbor           AK  99692  [**]
HIS            7010    719100001  [**]  Fairbanks              AK  99701  [**]
HIS            7010    720450001  [**]  Fairbanks              AK  99701  [**]
HIS            7010    721410001  [**]  Fairbanks              AK  99709  [**]
HIS            7010    710240001  [**]  Girdwood               AK  99587  [**]
CLS            3010    035034001  [**]  Juneau                 AK  99801  [**]
CLS            3010    035050001  [**]  Juneau                 AK  99801  [**]
HIS            7010    717370001  [**]  Nome                   AK  99762  [**]
CLS            3010    035054001  [**]  Tok Junction           AK  99780  [**]
CLS            3010    035062001  [**]  Valdez                 AK  99686  [**]
MAI / MFC      1020    025905001  [**]  Alexander City         AL  35010  [**]
MAI / MFC      1010    005401001  [**]  Birmingham             AL  35201  [**]
MAI / MFC      1020    008663001  [**]  Birmingham             AL  35201  [**]
MAI / MFC      1010    014144019  [**]  Birmingham             AL  35211  [**]
MAI / MFC      1010    014144039  [**]  Birmingham             AL  35211  [**]
MAI / MFC      1020    015556001  [**]  Birmingham             AL  35218  [**]
MAI / MFC      1010    021455001  [**]  Birmingham             AL  35222  [**]
CLS            3010    034790001  [**]  BIRMINGHAM             AL  35213  [**]
HIS            7010    717330001  [**]  Birmingham             AL  35223  [**]
HIS            7010    719270001  [**]  Birmingham             AL  35224  [**]
HIS            7010    719760001  [**]  Birmingham             AL  35243  [**]
HIS            7010    719960001  [**]  Birmingham             AL  35209  [**]
HIS            7010    721150001  [**]  Birmingham             AL  35203  [**]
MAI / MFC      1010    007887012  [**]  Decatur                AL  35601  [**]
MAI / MFC      1010    018661010  [**]  Dothan                 AL  36301  [**]
MAI / MFC      1010    008464005  [**]  Mobile                 AL  36610  [**]
HIS            7010    710130001  [**]  Mobile                 AL  36602  [**]
HIS            7010    720110001  [**]  Mobile                 AL  36619  [**]
HIS            7010    720110002  [**]  Mobile                 AL  36619  [**]
MAI / MFC      1010    008663503  [**]  MONTGOMERY             AL  36108  [**]
HIS            7010    716950001  [**]  Montgomery             AL  36104  [**]
MAI / MFC      1010    008663501  [**]  Shannon                AL  35142  [**]
MAI / MFC      1010    018661012  [**]  Trussville             AL  35173  [**]
HIS            7010    719580001  [**]  Tuscaloosa             AL  35401  [**]
HIS            7010    720230001  [**]  Tuscaloosa             AL  36619  [**]
CLS            3010    036574001  [**]  Tuskegee               AL  36008  [**]
CLS            3010    036574002  [**]  Tuskegee               AL  36088  [**]
HIS            7010    712280001  [**]  Bentonville            AR  72712  [**]
HIS            7010    712370001  [**]  Camden                 AR  71701  [**]
HIS            7010    714910001  [**]  Conway                 AR  72032  [**]
MAI / MFC      9999    037338007  [**]  Harrisburg             AR  64063  [**]
MAI / MFC      1010    020838001  [**]  Harrison               AR  72601  [**]
HIS            7010    712640001  [**]  Henderson              AR  72544  [**]
MAI / MFC      1030    032385501  [**]  Hot Springs            AR  71902  [**]
HIS            7010    710500001  [**]  Hot Springs            AR  71902  [**]
HIS            7010    714960001  [**]  Jacksonville           AR  72076  [**]
MAI / MFC      1010    007887001  [**]  Little Rock            AR  72207  [**]
MAI / MFC      1010    014144033  [**]  Little Rock            AR  72117  [**]
MAI / MFC      1010    014144038  [**]  Little Rock            AR  72117  [**]
MAI / MFC      1010    019151001  [**]  Little Rock            AR  72209  [**]
MAI / MFC      1010    025277001  [**]  Little Rock            AR  72219  [**]
MAI / MFC      1010    033813015  [**]  Little Rock            AR  72209  [**]
MAI / MFC      1010    007887009  [**]  Springdale             AR  72766  [**]
CLS            3010    022228504  [**]  Bullhead City          AZ  89100  [**]
HIS            7010    711160001  [**]  Carefree               AZ  85377  [**]
HIS            7010    715060001  [**]  Carefree               AZ  85377  [**]
MAI / MFC      1020    031727002  [**]  Casa Grande            AZ  85222  [**]
CLS            3010    034694001  [**]  CASA GRANDE            AZ  85222  [**]
CLS            3010    035057001  [**]  Flagstaff              AZ  86001  [**]
CLS            3010    036769001  [**]  Flagstaff              AZ  86004  [**]
MAI / MFC      1010    036853001  [**]  Flagstaff              AZ  86001  [**]
CLS            3010    036865001  [**]  Flagstaff              AZ  86001  [**]
HIS            7010    710370001  [**]  Flagstaff              AZ  86001  [**]
HIS            7010    712580001  [**]  Flagstaff              AZ  86001  [**]
HIS            7010    714940001  [**]  Flagstaff              AZ  86004  [**]
MAI / MFC      1020    007225001  [**]  Glendale               AZ  85302  [**]
MAI / MFC      1020    007228001  [**]  Glendale               AZ  85303  [**]
MAI / MFC      1010    009751005  [**]  Glendale               AZ  85301  [**]
CLS            3010    036807001  [**]  Grand Canyon           AZ  86023  [**]
CLS            3010    037251001  [**]  Litchfield Park        AZ  85340  [**]
MAI / MFC      5010    134940001  [**]  LITCHFIELD PARK        AZ  85340  [**]
HIS            7010    721750001  [**]  Litchfield Park        AZ  85340  [**]
MAI / MFC      1020    010576001  [**]  Marana                 AZ  85238  [**]
CLS            3010    034624001  [**]  MESA                   AZ  85202  [**]
CLS            3010    036769004  [**]  North Rim              AZ  86023  [**]
CLS            3010    035025001  [**]  Page                   AZ  86040  [**]
CLS            3010    035025003  [**]  Page                   AZ  86040  [**]
CLS            3010    035025011  [**]  Page                   AZ  86040  [**]
MAI / MFC      1020    000779002  [**]  Phoenix                AZ  85017  [**]
CLS            3010    002165003  [**]  Phoenix                AZ  85008  [**]
MAI / MFC      1020    003555001  [**]  PHOENIX                AZ  85034  [**]
MAI / MFC      1020    004854001  [**]  Phoenix                AZ  85009  [**]
MAI / MFC      1020    004854004  [**]  Phoenix                AZ  85005  [**]
MAI / MFC      1020    007224001  [**]  Phoenix                AZ  85029  [**]
MAI / MFC      1020    007226001  [**]  Phoenix                AZ  85021  [**]
MAI / MFC      1020    007227001  [**]  Phoenix                AZ  85029  [**]
MAI / MFC      1020    007229001  [**]  Phoenix                AZ  85021  [**]
MAI / MFC      1020    007230001  [**]  Phoenix                AZ  85021  [**]
MAI / MFC      1020    007231001  [**]  Phoenix                AZ  85043  [**]
MAI / MFC      1020    015558001  [**]  Phoenix                AZ  85005  [**]
MAI / MFC      1020    017245001  [**]  Phoenix                AZ  85034  [**]

                                 Appendix F-1-5

<PAGE>   37


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1020    017245003  [**]  Phoenix                AZ  85018  [**]
CLS            3010    002135002  [**]  Phoenix                AZ  85008  [**]
MAI / MFC      1020    031164001  [**]  Phoenix                AZ  85007  [**]
MAI / MFC      4010    031180001  [**]  Phoenix                AZ  85043  [**]
MAI / MFC      1020    031748001  [**]  Phoenix                AZ  85004  [**]
MAI / MFC      1030    032086001  [**]  Phoenix                AZ  85043  [**]
MAI / MFC      1030    032167001  [**]  Phoenix                AZ  85031  [**]
MAI / MFC      4010    032203014  [**]  Phoenix                AZ  00000  [**]
MAI / MFC      1020    032809001  [**]  Phoenix                AZ  85021  [**]
CLS            3010    034817001  [**]  PHOENIX                AZ  85011  [**]
MAI / MFC      1080    036426001  [**]  Phoenix                AZ  85004  [**]
CLS            3010    037270001  [**]  Phoenix                AZ  85028  [**]
GSI            9010    037299001  [**]  Phoenix                AZ  85041  [**]
HIS            7010    710490001  [**]  Phoenix                AZ  85016  [**]
HIS            7010    713160001  [**]  Phoenix                AZ  85013  [**]
HIS            7010    713280001  [**]  Phoenix                AZ  85251  [**]
HIS            7010    713550001  [**]  Phoenix                AZ  85016  [**]
HIS            7010    713720001  [**]  Phoenix                AZ  85016  [**]
HIS            7010    713840001  [**]  Phoenix                AZ  85008  [**]
HIS            7010    719590001  [**]  Phoenix                AZ  85021  [**]
HIS            7010    721840001  [**]  Phoenix                AZ  85051  [**]
CLS            3010    034946001  [**]  Prescott               AZ  86301  [**]
CLS            3010    036867001  [**]  Rio Rico               AZ  85621  [**]
HIS            7010    719240001  [**]  Rio Rico               AZ  85648  [**]
MAI / MFC      1020    031129001  [**]  Scottsdale             AZ  85258  [**]
CLS            3010    033949001  [**]  Scottsdale             AZ  85253  [**]
CLS            3010    034637001  [**]  Scottsdale             AZ  85251  [**]
CLS            3010    036673001  [**]  Scottsdale             AZ  85260  [**]
HIS            7010    719150001  [**]  Scottsdale             AZ  85253  [**]
HIS            7010    719310001  [**]  Scottsdale             AZ  85251  [**]
HIS            7010    719490001  [**]  Scottsdale             AZ  85253  [**]
HIS            7010    720740001  [**]  Scottsdale             AZ  85253  [**]
HIS            7010    720970001  [**]  Scottsdale             AZ  85251  [**]
CLS            3010    034509001  [**]  Sedona                 AZ  86336  [**]
CLS            3010    037463001  [**]  Sedona                 AZ  86336  [**]
HIS            7010    711550001  [**]  Sedona                 AZ  86336  [**]
CLS            3010    034953001  [**]  SIERRA VISTA           AZ  85635  [**]
HIS            7010    720950001  [**]  Sun City West          AZ  85375  [**]
MAI / MFC      1010    000851007  [**]  Tempe                  AZ  85281  [**]
MAI / MFC      1020    018296001  [**]  Tempe                  AZ  85252  [**]
CLS            3010    035043001  [**]  Tempe                  AZ  85282  [**]
MAI / MFC      1020    035652001  [**]  Tempe                  AZ  85281  [**]
HIS            7010    711310001  [**]  Tempe                  AZ  85282  [**]
HIS            7010    713950001  [**]  Tempe                  AZ  85282  [**]
HIS            7010    719850001  [**]  Tempe                  AZ  85281  [**]
CLS            3010    022228503  [**]  Temple Bar             AZ  86443  [**]
MAI / MFC      1020    004856001  [**]  Tucson                 AZ  85719  [**]
MAI / MFC      1020    006369001  [**]  Tucson                 AZ  85713  [**]
MAI / MFC      1020    017934001  [**]  Tucson                 AZ  85713  [**]
CLS            3010    020366001  [**]  Tucson                 AZ  85710  [**]
CLS            3010    034670001  [**]  Tucson                 AZ  85706  [**]
HIS            7010    716880001  [**]  Tucson                 AZ  85715  [**]
HIS            7010    721700001  [**]  Tucson                 AZ  85704  [**]
CLS            3010    003155001  [**]  Tuscon                 AZ  85715  [**]
HIS            7010    718150001  [**]  Tuscon                 AZ  85701  [**]
HIS            7010    718150002  [**]  Tuscon                 AZ  85701  [**]
HIS            7010    721600001  [**]  Tuscon                 AZ  85718  [**]
MAI / MFC      1010    036853002  [**]  Williams               AZ  86046  [**]
CLS            3010    036865002  [**]  Williams               AZ  86046  [**]
CLS            3010    035120001  [**]  Campbell River         BC  00000  [**]
MAI / MFC      1020    035895001  [**]  Delta                  BC  00000  [**]
CLS            3010    035271003  [**]  Hull                   BC  00000  [**]
CLS            3010    035592001  [**]  Kamloops               BC  00000  [**]
CLS            3010    035267001  [**]  Kelowna                BC  00000  [**]
CLS            3010    035227001  [**]  Penticton              BC  00000  [**]
CLS            3010    036538001  [**]  Penticton              BC  00000  [**]
CLS            3010    036537001  [**]  Terrace                BC  00000  [**]
CLS            3010    035196001  [**]  Vancouver              BC  00000  [**]
CLS            3010    035268001  [**]  Vancouver              BC  00000  [**]
CLS            3010    035274001  [**]  Vancouver              BC  00000  [**]
CLS            3010    035288001  [**]  Vancouver              BC  00000  [**]
CLS            3010    035592002  [**]  Vancouver              BC  00000  [**]
CLS            3010    036569001  [**]  Vancouver              BC  00000  [**]
HIS            7010    705600999  [**]  Vancouver              BC  00000  [**]
HIS            7010    711670001  [**]  Vancouver              BC  00000  [**]
HIS            7010    718040001  [**]  Vancouver              BC  00000  [**]
CLS            3010    013739003  [**]  Victoria               BC  00000  [**]
CLS            3010    035232001  [**]  Victoria               BC  00000  [**]
MAI / MFC      1010    009678001  [**]  Anaheim                CA  92806  [**]
CLS            3010    020989001  [**]  Anaheim                CA  92802  [**]
CLS            3010    021086001  [**]  Anaheim                CA  92802  [**]
CLS            3010    030508001  [**]  Anaheim                CA  92802  [**]
CLS            3010    030508002  [**]  Anaheim                CA  92802  [**]
CLS            3010    031550001  [**]  Anaheim                CA  92802  [**]
MAI / MFC      1010    033123001  [**]  Anaheim                CA  92808  [**]
CLS            3010    033290001  [**]  ANAHEIM                CA  92807  [**]
CLS            3010    034987001  [**]  ANAHEIM                CA  92805  [**]
CLS            3010    034996001  [**]  Anaheim                CA  92802  [**]
CLS            3010    037137001  [**]  Anaheim                CA  92802  [**]
HIS            7010    714850001  [**]  Anaheim                CA  92802  [**]
HIS            7010    718090001  [**]  Anaheim                CA  92802  [**]
CLS            3010    034906001  [**]  APTOS                  CA  95003  [**]
CLS            3010    034860001  [**]  Artesia                CA  90701  [**]
HIS            7010    719360001  [**]  Avila Beach            CA  93424  [**]
MAI / MFC      1010    021698001  [**]  Bakersfield            CA  93311  [**]
MAI / MFC      1010    033206001  [**]  Bakersfield            CA  93308  [**]
CLS            3010    034885001  [**]  Bakersfield            CA  93306  [**]
MAI / MFC      1010    036134002  [**]  Bakersfield            CA  93305  [**]
HIS            7010    710750001  [**]  Bakersfield            CA  93308  [**]
HIS            7010    712250001  [**]  Bakersfield            CA  93308  [**]
HIS            7010    719090001  [**]  Bakersfield            CA  93304  [**]
HIS            7010    719670001  [**]  Bakersfield            CA  93309  [**]
CLS            3010    033920001  [**]  Baldwin Park           CA  91706  [**]
MAI / MFC      1010    037118016  [**]  Bell Gardens           CA  90201  [**]
HIS            7010    711360001  [**]  Berkeley               CA  94720  [**]
HIS            7010    711830001  [**]  Berkeley               CA  94705  [**]

                                 Appendix F-1-6

<PAGE>   38


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    720940001  [**]  Bermuda Dunes          CA  92203  [**]
HIS            7010    711010001  [**]  Beverly Hills          CA  90210  [**]
HIS            7010    711020001  [**]  Beverly Hills          CA  90210  [**]
HIS            7010    712030001  [**]  Beverly Hills          CA  90219  [**]
HIS            7010    719121001  [**]  Beverly Hills          CA  90212  [**]
HIS            7010    717942099  [**]  Big Sur                CA  93920  [**]
HIS            7010    718430001  [**]  Big Sur                CA  93920  [**]
MAI / MFC      1010    033203001  [**]  BIOLA                  CA  93602  [**]
CLS            3010    032229001  [**]  Borrego Springs        CA  92004  [**]
CLS            3010    033017001  [**]  Borrego Springs        CA  92004  [**]
HIS            7010    718930001  [**]  Borrego Springs        CA  92004  [**]
CLS            3010    037123001  [**]  Buena Park             CA  90620  [**]
HIS            7010    714990001  [**]  Buena Park             CA  90620  [**]
CLS            3010    002827001  [**]  Burbank                CA  91505  [**]
MAI / MFC      1010    021554001  [**]  Burbank                CA  91502  [**]
HIS            7010    711380001  [**]  Burlingame             CA  94010  [**]
HIS            7010    712350001  [**]  Burlingame             CA  94010  [**]
MAI / MFC      1010    005960001  [**]  Calabasas              CA  91302  [**]
CLS            3010    011684005  [**]  Calabasas              CA  91302  [**]
CLS            3010    037219005  [**]  Calabasas              CA  91302  [**]
HIS            7010    717320001  [**]  Calistoga              CA  94515  [**]
CLS            3010    011684004  [**]  Camarillo              CA  93010  [**]
CLS            3010    011684009  [**]  Camarillo              CA  93031  [**]
CLS            3010    037219003  [**]  Camarillo              CA  93010  [**]
CLS            3010    037219008  [**]  Camarillo              CA  93031  [**]
HIS            7010    720400001  [**]  Camp Pendleton         CA  92055  [**]
HIS            7010    721330001  [**]  Camp Pendleton         CA  92055  [**]
HIS            7010    711470001  [**]  Campbell               CA  95008  [**]
HIS            7010    718580001  [**]  Campbell               CA  95008  [**]
MAI / MFC      1010    008082002  [**]  Carlsbad               CA  92009  [**]
CLS            3010    018149002  [**]  Carlsbad               CA  92008  [**]
CLS            3010    034564001  [**]  Carlsbad               CA  92008  [**]
CLS            3010    034734001  [**]  Carlsbad               CA  92009  [**]
CLS            3010    034567001  [**]  Carmel                 CA  93923  [**]
HIS            7010    711600001  [**]  Carmel                 CA  93923  [**]
HIS            7010    718630001  [**]  Carmel                 CA  93923  [**]
MAI / MFC      1010    020668002  [**]  Carmel Valley          CA  93924  [**]
MAI / MFC      1010    036134003  [**]  Carson                 CA  90746  [**]
HIS            7010    713700001  [**]  Cathedral City         CA  92234  [**]
MAI / MFC      1010    017183006  [**]  Cerritos               CA  90701  [**]
MAI / MFC      1010    017183007  [**]  Cerritos               CA  90701  [**]
MAI / MFC      1010    036134001  [**]  Cerritos               CA  90701  [**]
MAI / MFC      1010    033813028  [**]  Cerritos               CA  90701  [**]
CLS            3010    034913001  [**]  Cerritos               CA  90701  [**]
MAI / MFC      1010    000851001  [**]  Chatsworth             CA  91311  [**]
MAI / MFC      4010    003037001  [**]  Chatsworth             CA  91311  [**]
MAI / MFC      1010    032571001  [**]  Chatsworth             CA  91311  [**]
MAI / MFC      1010    014974002  [**]  Chico                  CA  95928  [**]
MAI / MFC      4010    021415001  [**]  Chino                  CA  91710  [**]
MAI / MFC      1010    030227001  [**]  Chino                  CA  91710  [**]
MAI / MFC      1010    011690001  [**]  City of Commerce       CA  90040  [**]
MAI / MFC      1010    018147001  [**]  City of Commerce       CA  90040  [**]
MAI / MFC      1010    032176006  [**]  City of Commerce       CA  90040  [**]
CLS            3010    032221001  [**]  City of Commerce       CA  90040  [**]
MAI / MFC      1010    020647001  [**]  City of Industry       CA  91748  [**]
MAI / MFC      1010    031153001  [**]  City of Industry       CA  91746  [**]
MAI / MFC      1010    031153002  [**]  City Of Industry       CA  91746  [**]
MAI / MFC      4010    031919001  [**]  City of Industry       CA  91746  [**]
HIS            7010    711520001  [**]  Claremont              CA  91711  [**]
HIS            7010    711820001  [**]  Claremont              CA  91711  [**]
HIS            7010    710810001  [**]  Clearlake              CA  95422  [**]
CLS            3010    036567001  [**]  Coalinga               CA  93210  [**]
CLS            3010    037461001  [**]  Coalinga               CA  93210  [**]
HIS            7010    710680001  [**]  Concord                CA  94520  [**]
HIS            7010    714890001  [**]  Concord                CA  94520  [**]
HIS            7010    719650001  [**]  Concord                CA  94520  [**]
HIS            7010    799990999  [**]  Concord                CA  00000  [**]
HIS            7010    799999990  [**]  Concord                CA  00000  [**]
HIS            7010    799999999  [**]  Concord                CA  00000  [**]
MAI / MFC      1010    037493001  [**]  Corona                 CA  91720  [**]
HIS            7010    715260001  [**]  Coronado               CA  92118  [**]
HIS            7010    716810001  [**]  Coronado               CA  92118  [**]
HIS            7010    710790001  [**]  Corte Madera           CA  94925  [**]
HIS            7010    717020001  [**]  Corte Madera           CA  94925  [**]
MAI / MFC      1010    015758001  [**]  Costa Mesa             CA  92626  [**]
CLS            3010    033924001  [**]  Costa Mesa             CA  92626  [**]
CLS            3010    036547001  [**]  Costa Mesa             CA  92626  [**]
CLS            3010    036598001  [**]  Costa Mesa             CA  92626  [**]
GSI            9010    036938001  [**]  Costa Mesa             CA  92627  [**]
HIS            7010    711560999  [**]  Costa Mesa             CA  92626  [**]
HIS            7010    758580999  [**]  Cotati                 CA  94931  [**]
MAI / MFC      1010    007835505  [**]  Cucamonga              CA  92400  [**]
MAI / MFC      1010    019950001  [**]  Culver City            CA  90232  [**]
CLS            3010    036595001  [**]  Culver City            CA  90230  [**]
HIS            7010    714580001  [**]  Cupertino              CA  95014  [**]
CLS            3010    036891001  [**]  Death Valley           CA  92328  [**]
CLS            3010    036891002  [**]  Death Valley           CA  92328  [**]
CLS            3010    035494001  [**]  Del Mar                CA  92014  [**]
CLS            3010    036579001  [**]  Del Mar                CA  92014  [**]
HIS            7010    712430999  [**]  Diamond Bar            CA  91765  [**]
HIS            7010    712490001  [**]  Diamond Bar            CA  91765  [**]
MAI / MFC      1010    037118002  [**]  Duarte                 CA  91010  [**]
MAI / MFC      1010    037118003  [**]  Duarte                 CA  91010  [**]
MAI / MFC      1010    037118005  [**]  Duarte                 CA  91010  [**]
MAI / MFC      1010    037118014  [**]  Duarte                 CA  91010  [**]
MAI / MFC      1010    032008001  [**]  Ducor                  CA  93218  [**]
MAI / MFC      1010    007511002  [**]  El Cajon               CA  92021  [**]
CLS            3010    004580506  [**]  El Segundo             CA  90245  [**]
HIS            7010    712540001  [**]  Emeryville             CA  94608  [**]
CLS            3010    034865001  [**]  ENCINITAS              CA  92024  [**]
CLS            3010    034833001  [**]  Encino                 CA  91436  [**]
MAI / MFC      4010    016788001  [**]  Escondido              CA  92029  [**]
CLS            3010    030143001  [**]  Escondido              CA  92025  [**]
CLS            3010    030749001  [**]  Escondido              CA  92026  [**]
MAI / MFC      1010    036134005  [**]  Escondido              CA  92029  [**]
HIS            7010    711610001  [**]  Eureka                 CA  95501  [**]

                                 Appendix F-1-7

<PAGE>   39


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    713880001  [**]  Eureka                 CA  95501  [**]
CLS            3010    034776001  [**]  Fish Camp              CA  93623  [**]
MAI / MFC      1010    037118009  [**]  Fountain Valley        CA  92708  [**]
MAI / MFC      1010    000851504  [**]  Fremont                CA  94539  [**]
MAI / MFC      1030    002695001  [**]  Fresno                 CA  93711  [**]
MAI / MFC      1010    021698002  [**]  Fresno                 CA  93710  [**]
MAI / MFC      1010    032868001  [**]  Fresno                 CA  93725  [**]
MAI / MFC      1010    032868003  [**]  Fresno                 CA  93745  [**]
MAI / MFC      1010    033203002  [**]  Fresno                 CA  93727  [**]
CLS            3010    034828001  [**]  Fresno                 CA  93711  [**]
CLS            3010    034828002  [**]  Fresno                 CA  93726  [**]
CLS            3010    034828004  [**]  Fresno                 CA  93727  [**]
MAI / MFC      1010    036134006  [**]  Fresno                 CA  93726  [**]
MAI / MFC      1010    037101001  [**]  Fresno                 CA  93727  [**]
MAI / MFC      1010    015709001  [**]  Fullerton              CA  92631  [**]
HIS            7010    714200001  [**]  Fullerton              CA  92631  [**]
MAI / MFC      4010    032203018  [**]  Garden Grove           CA  92641  [**]
HIS            7010    715610001  [**]  Garden Grove           CA  92640  [**]
MAI / MFC      1010    014327001  [**]  Gardena                CA  90248  [**]
HIS            7010    716730001  [**]  Gilroy                 CA  95020  [**]
CLS            3010    034859002  [**]  Glendale               CA  91203  [**]
MAI / MFC      1010    037118001  [**]  Glendale               CA  91202  [**]
MAI / MFC      1010    037118004  [**]  Glendale               CA  91205  [**]
MAI / MFC      1010    037118006  [**]  Glendale               CA  91204  [**]
MAI / MFC      1010    037118007  [**]  Glendale               CA  91205  [**]
MAI / MFC      1010    037118010  [**]  Glendale               CA  91205  [**]
MAI / MFC      1010    037118011  [**]  Glendale               CA  91205  [**]
MAI / MFC      1010    037118015  [**]  Glendale               CA  91209  [**]
MAI / MFC      1010    017552503  [**]  Goleta                 CA  93117  [**]
MAI / MFC      1010    017553001  [**]  Goleta                 CA  93117  [**]
HIS            7010    714230001  [**]  Greenbrae              CA  94904  [**]
MAI / MFC      1010    033813005  [**]  Gustine                CA  95322  [**]
MAI / MFC      1010    004474007  [**]  Hayward                CA  94545  [**]
MAI / MFC      4010    006400008  [**]  Hayward                CA  94544  [**]
MAI / MFC      1010    030300001  [**]  Hayward                CA  94545  [**]
CLS            3010    036571001  [**]  Hayward                CA  94541  [**]
CLS            3010    008170001  [**]  Hollywood              CA  90028  [**]
MAI / MFC      1010    003039001  [**]  Huntington Beach       CA  92649  [**]
MAI / MFC      4010    030244001  [**]  Huntington Beach       CA  92649  [**]
MAI / MFC      1010    032250001  [**]  Huntington Beach       CA  92649  [**]
CLS            3010    005983001  [**]  Indian Wells           CA  92210  [**]
HIS            7010    710760999  [**]  Indian Wells           CA  91210  [**]
MAI / MFC      1010    036134004  [**]  Indio                  CA  92201  [**]
MAI / MFC      1010    036134008  [**]  Indio                  CA  92201  [**]
CLS            3010    033877001  [**]  Industry               CA  91744  [**]
MAI / MFC      1010    015980002  [**]  Inglewood              CA  90301  [**]
HIS            7010    710200001  [**]  Inglewood              CA  90301  [**]
HIS            7010    712900001  [**]  Inglewood              CA  90304  [**]
CLS            3010    003781001  [**]  Irvine                 CA  92718  [**]
MAI / MFC      1010    005975001  [**]  Irvine                 CA  92713  [**]
MAI / MFC      1010    018508001  [**]  Irvine                 CA  92714  [**]
MAI / MFC      4010    020341001  [**]  IRVINE                 CA  92714  [**]
CLS            3010    033170001  [**]  Irvine                 CA  92718  [**]
CLS            3010    033436001  [**]  Irvine                 CA  92718  [**]
MAI / MFC      1010    036394001  [**]  Irvine                 CA  92713  [**]
MAI / MFC      1010    037118012  [**]  Irvine                 CA  92715  [**]
MAI / MFC      1010    037118018  [**]  Irvine                 CA  92715  [**]
MAI / MFC      1010    037118019  [**]  Irvine                 CA  91715  [**]
GSI            9010    037421001  [**]  Irvine                 CA  92714  [**]
GSI            9010    037421002  [**]  Irvine                 CA  92714  [**]
MAI / MFC      1010    037496001  [**]  Irvine                 CA  92718  [**]
CLS            3010    031950001  [**]  Kelseyville            CA  95451  [**]
MAI / MFC      1010    032010005  [**]  Kerman                 CA  93630  [**]
MAI / MFC      1010    033203003  [**]  Kerman                 CA  93630  [**]
CLS            3010    034930001  [**]  La Jolla               CA  92037  [**]
CLS            3010    036523002  [**]  La Jolla               CA  92037  [**]
CLS            3010    036548002  [**]  La Jolla               CA  92037  [**]
CLS            3010    036568002  [**]  La Jolla               CA  92037  [**]
MAI / MFC      1010    037118013  [**]  La Jolla               CA  92037  [**]
MAI / MFC      4010    006400009  [**]  La Mirada              CA  90638  [**]
CLS            3010    008149001  [**]  La Mirada              CA  90638  [**]
MAI / MFC      1010    017094003  [**]  La Mirada              CA  90638  [**]
CLS            3010    033092001  [**]  La Mirada              CA  90638  [**]
MAI / MFC      4010    015938001  [**]  La Palma               CA  90623  [**]
HIS            7010    712800001  [**]  La Palma               CA  90623  [**]
CLS            3010    021949001  [**]  LA QUINTA              CA  92253  [**]
CLS            3010    021950001  [**]  La Quinta              CA  92253  [**]
HIS            7010    715300001  [**]  Laguna Beach           CA  92651  [**]
MAI / MFC      1010    003332529  [**]  Laguna Hills           CA  92653  [**]
MAI / MFC      1010    021814001  [**]  Laguna Hills           CA  92653  [**]
CLS            3010    023575001  [**]  Laguna Hills           CA  92653  [**]
MAI / MFC      1010    035733002  [**]  Laguna Hills           CA  92705  [**]
CLS            3010    036575001  [**]  Laguna Hills           CA  92653  [**]
CLS            3010    037306001  [**]  Laguna Hills           CA  92653  [**]
CLS            3010    037145001  [**]  Lajolla                CA  92037  [**]
HIS            7010    716610001  [**]  Lake Arrowhead         CA  92353  [**]
CLS            3010    032108001  [**]  Lake San Marcos        CA  92069  [**]
CLS            3010    034643001  [**]  Lancaster              CA  93534  [**]
MAI / MFC      1010    036134009  [**]  Lancaster              CA  93534  [**]
HIS            7010    717960001  [**]  Lemon Grove            CA  91945  [**]
HIS            7010    720480999  [**]  Lemon Grove            CA  91945  [**]
MAI / MFC      1010    004029003  [**]  Livermore              CA  94550  [**]
CLS            3010    010186001  [**]  Long Beach             CA  90815  [**]
MAI / MFC      1010    017664001  [**]  Long Beach             CA  90806  [**]
MAI / MFC      1010    019235002  [**]  Long Beach             CA  90806  [**]
CLS            3010    025505001  [**]  Long Beach             CA  90802  [**]
MAI / MFC      1010    037118008  [**]  Long Beach             CA  90802  [**]
HIS            7010    716910001  [**]  Long Beach             CA  90802  [**]
CLS            3010    001579501  [**]  LOS ANGELES            CA  90069  [**]
CLS            3010    001579503  [**]  LOS ANGELES            CA  90069  [**]
MAI / MFC      1010    001981001  [**]  Los Angeles            CA  90045  [**]
MAI / MFC      4010    003037004  [**]  Los Angeles            CA  90084  [**]
MAI / MFC      1010    003332007  [**]  Los Angeles            CA  90024  [**]
MAI / MFC      1010    003332012  [**]  Los Angeles            CA  00000  [**]
MAI / MFC      1010    008933001  [**]  Los Angeles            CA  90058  [**]
CLS            3010    009615001  [**]  Los Angeles            CA  90004  [**]

                                 Appendix F-1-8

<PAGE>   40


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    011690002  [**]  Los Angeles            CA  90021  [**]
CLS            3010    011994001  [**]  Los Angeles            CA  90012  [**]
MAI / MFC      1010    018808001  [**]  Los Angeles            CA  90040  [**]
MAI / MFC      1010    018808504  [**]  Los Angeles            CA  90040  [**]
CLS            3010    019797001  [**]  Los Angeles            CA  90045  [**]
MAI / MFC      1010    020272001  [**]  Los Angeles            CA  90040  [**]
CLS            3010    020335001  [**]  Los Angeles            CA  90045  [**]
CLS            3010    020678001  [**]  Los Angeles            CA  90007  [**]
MAI / MFC      1010    021077001  [**]  Los Angeles            CA  90014  [**]
CLS            3010    025293001  [**]  Los Angeles            CA  90045  [**]
CLS            3010    030509002  [**]  Los Angeles            CA  90024  [**]
CLS            3010    030793001  [**]  Los Angeles            CA  90069  [**]
MAI / MFC      1010    033433001  [**]  Los Angeles            CA  90063  [**]
CLS            3010    033915001  [**]  Los Angeles            CA  90045  [**]
CLS            3010    033922001  [**]  Los Angeles            CA  90049  [**]
CLS            3010    034113001  [**]  Los Angeles            CA  90012  [**]
CLS            3010    034531001  [**]  Los Angeles            CA  90049  [**]
CLS            3010    034695001  [**]  LOS ANGELES            CA  90035  [**]
CLS            3010    035001001  [**]  LOS ANGELES            CA  90007  [**]
CLS            3010    035021001  [**]  Los Angeles            CA  90045  [**]
CLS            3010    035053001  [**]  Los Angeles            CA  90064  [**]
CLS            3010    036523001  [**]  Los Angeles            CA  90025  [**]
CLS            3010    036548001  [**]  Los Angeles            CA  90025  [**]
CLS            3010    036568001  [**]  Los Angeles            CA  90025  [**]
CLS            3010    036576001  [**]  Los Angeles            CA  90025  [**]
CLS            3010    036606001  [**]  Los Angeles            CA  90025  [**]
MAI / MFC      1010    037118023  [**]  Los Angeles            CA  90068  [**]
HIS            7010    037460001  [**]  Los Angeles            CA  90045  [**]
HIS            7010    710250001  [**]  Los Angeles            CA  90010  [**]
HIS            7010    710990001  [**]  Los Angeles            CA  90025  [**]
HIS            7010    711040001  [**]  Los Angeles            CA  90071  [**]
HIS            7010    711660001  [**]  Los Angeles            CA  90045  [**]
HIS            7010    711670002  [**]  Los Angeles            CA  90045  [**]
HIS            7010    712110001  [**]  Los Angeles            CA  90067  [**]
HIS            7010    715460001  [**]  Los Angeles            CA  90048  [**]
HIS            7010    715930001  [**]  Los Angeles            CA  90012  [**]
HIS            7010    717420001  [**]  Los Angeles            CA  90012  [**]
HIS            7010    717810001  [**]  Los Angeles            CA  90017  [**]
HIS            7010    718170001  [**]  Los Angeles            CA  90069  [**]
HIS            7010    718510001  [**]  Los Angeles            CA  90067  [**]
HIS            7010    720520001  [**]  Los Angeles            CA  90069  [**]
HIS            7010    721430001  [**]  Los Angeles            CA  90071  [**]
HIS            7010    721450001  [**]  Los Angeles            CA  90071  [**]
HIS            7010    721470001  [**]  Los Angeles            CA  90067  [**]
HIS            7010    721710001  [**]  Los Angeles            CA  90024  [**]
HIS            7010    721830001  [**]  Los Angeles            CA  90071  [**]
HIS            7010    722280001  [**]  Los Angeles            CA  90045  [**]
HIS            7010    761260001  [**]  Los Angeles            CA  00000  [**]
HIS            7010    710660001  [**]  Manhattan Beach        CA  90266  [**]
CLS            3010    013844001  [**]  Marina Del Rey         CA  90292  [**]
CLS            3010    034894001  [**]  Marina Del Rey         CA  90292  [**]
MAI / MFC      1010    036987001  [**]  Marina Del Rey         CA  90292  [**]
MAI / MFC      1010    032011001  [**]  Mettler                CA  93301  [**]
HIS            7010    710820001  [**]  Millbrae               CA  94030  [**]
HIS            7010    719800001  [**]  Milpitas               CA  95035  [**]
HIS            7010    719380001  [**]  Montecito              CA  93108  [**]
MAI / MFC      1010    020668001  [**]  Monterey               CA  93940  [**]
HIS            7010    710690001  [**]  Monterey               CA  93940  [**]
HIS            7010    711720001  [**]  Monterey               CA  93940  [**]
HIS            7010    715370001  [**]  Monterey               CA  93940  [**]
HIS            7010    717270001  [**]  Monterey               CA  93942  [**]
HIS            7010    717280001  [**]  Monterey               CA  93940  [**]
HIS            7010    719390001  [**]  Monterey               CA  93940  [**]
HIS            7010    721240001  [**]  Monterey               CA  93940  [**]
CLS            3010    034956001  [**]  Napa                   CA  94558  [**]
CLS            3010    036729001  [**]  Napa                   CA  94558  [**]
MAI / MFC      1010    018808502  [**]  National City          CA  91950  [**]
MAI / MFC      1010    032176001  [**]  National City          CA  91950  [**]
MAI / MFC      1010    036134012  [**]  National City          CA  91950  [**]
CLS            3010    030384001  [**]  Newark                 CA  94560  [**]
MAI / MFC      1010    008082001  [**]  Newport                CA  92660  [**]
CLS            3010    019585001  [**]  Newport Beach          CA  92660  [**]
MAI / MFC      1010    019994001  [**]  Newport Beach          CA  92660  [**]
CLS            3010    020621001  [**]  Newport Beach          CA  92660  [**]
CLS            3010    035167001  [**]  Newport Beach          CA  92660  [**]
HIS            7010    717480001  [**]  Newport Beach          CA  92660  [**]
CLS            3010    033818001  [**]  North Hollywood        CA  91602  [**]
CLS            3010    034938001  [**]  Norwalk                CA  90650  [**]
HIS            7010    714360001  [**]  Novato                 CA  94948  [**]
MAI / MFC      1010    003332540  [**]  Oakland                CA  94621  [**]
MAI / MFC      1010    031634001  [**]  Oakland                CA  94621  [**]
CLS            3010    034905001  [**]  OCEANSIDE              CA  92054  [**]
HIS            7010    717640001  [**]  Ojai                   CA  93024  [**]
HIS            7010    717670001  [**]  Olympic Valley         CA  95730  [**]
HIS            7010    719190001  [**]  Olympic Valley         CA  96146  [**]
MAI / MFC      4010    006400010  [**]  Ontario                CA  91761  [**]
MAI / MFC      1010    014438001  [**]  Ontario                CA  91761  [**]
MAI / MFC      1010    031631001  [**]  Ontario                CA  91764  [**]
CLS            3010    034807001  [**]  Ontario                CA  91764  [**]
MAI / MFC      1010    036134013  [**]  Ontario                CA  91762  [**]
HIS            7010    712080001  [**]  Ontario                CA  91764  [**]
MAI / MFC      4010    006400007  [**]  Orange                 CA  92665  [**]
MAI / MFC      1010    033207001  [**]  Orland                 CA  95963  [**]
CLS            3010    011685001  [**]  Oxnard                 CA  93030  [**]
CLS            3010    015284001  [**]  Oxnard                 CA  93030  [**]
CLS            3010    020060002  [**]  Oxnard                 CA  93030  [**]
CLS            3010    023575501  [**]  Oxnard                 CA  93035  [**]
CLS            3010    011684001  [**]  Oxnard                 CA  93030  [**]
CLS            3010    011684006  [**]  Oxnard                 CA  93030  [**]
CLS            3010    011684010  [**]  Oxnard                 CA  93035  [**]
MAI / MFC      1010    036134014  [**]  Oxnard                 CA  93030  [**]
CLS            3010    036530001  [**]  Oxnard                 CA  93030  [**]
CLS            3010    037219006  [**]  Oxnard                 CA  93030  [**]
CLS            3010    037219009  [**]  Oxnard                 CA  93031  [**]
CLS            3010    037219010  [**]  Oxnard                 CA  93031  [**]
CLS            3010    037220001  [**]  Oxnard                 CA  93035  [**]

                                 Appendix F-1-9

<PAGE>   41


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    001583001  [**]  Pacific Grove          CA  93950  [**]
HIS            7010    711300001  [**]  Pacific Grove          CA  93950  [**]
MAI / MFC      1010    037364001  [**]  Pacific Palisades      CA  90272  [**]
CLS            3010    012701001  [**]  Palm Desert            CA  92260  [**]
CLS            3010    035009001  [**]  Palm Desert            CA  92260  [**]
CLS            3010    012707001  [**]  Palm Springs           CA  92262  [**]
MAI / MFC      1020    017245002  [**]  Palm Springs           CA  92262  [**]
CLS            3010    017965001  [**]  Palm Springs           CA  92262  [**]
HIS            7010    718080001  [**]  Palm Springs           CA  92262  [**]
HIS            7010    719870001  [**]  Palm Springs           CA  92264  [**]
HIS            7010    713120001  [**]  Palmdale               CA  93550  [**]
HIS            7010    713590001  [**]  Palo Alto              CA  94306  [**]
MAI / MFC      1010    003260001  [**]  Paramount              CA  90723  [**]
MAI / MFC      1010    016516002  [**]  Pebble Beach           CA  93953  [**]
CLS            3010    020865001  [**]  Pebble Beach           CA  93953  [**]
CLS            3010    030924001  [**]  Pebble Beach           CA  93953  [**]
MAI / MFC      1010    031046001  [**]  Pebble Beach           CA  93953  [**]
CLS            3010    034822001  [**]  Pebble Beach           CA  93953  [**]
CLS            3010    034965001  [**]  Pebble Beach           CA  93953  [**]
MAI / MFC      1010    007835002  [**]  Placentia              CA  92670  [**]
MAI / MFC      1010    007835006  [**]  Placentia              CA  92670  [**]
MAI / MFC      1010    007835007  [**]  Placentia              CA  92670  [**]
MAI / MFC      1010    032921001  [**]  Placentia              CA  92670  [**]
CLS            3010    035018001  [**]  Pleasant Hill          CA  94523  [**]
HIS            7010    719780001  [**]  Pleasanton             CA  94588  [**]
MAI / MFC      1010    037253001  [**]  Pomona                 CA  91768  [**]
HIS            7010    711340001  [**]  Pomona                 CA  61768  [**]
CLS            3010    011684002  [**]  Port Hueneme           CA  93041  [**]
CLS            3010    037219004  [**]  Port Hueneme           CA  93041  [**]
CLS            3010    034858001  [**]  Ranch Cordova          CA  95742  [**]
CLS            3010    035252001  [**]  Rancho Bernardo        CA  92127  [**]
HIS            7010    713370001  [**]  Rancho Cordova         CA  95670  [**]
MAI / MFC      1010    007835506  [**]  Rancho Cucamonga       CA  91730  [**]
MAI / MFC      1010    030611001  [**]  Rancho Cucamonga       CA  91730  [**]
MAI / MFC      4010    033505006  [**]  Rancho Cucamonga       CA  91730  [**]
MAI / MFC      1010    035449002  [**]  Rancho Dominguez       CA  90220  [**]
CLS            3010    018784001  [**]  Rancho Mirage          CA  92270  [**]
CLS            3010    035858001  [**]  Rancho Mirage          CA  92270  [**]
CLS            3010    032095001  [**]  Rancho Murieta         CA  95683  [**]
CLS            3010    036560002  [**]  Rancho Murieta         CA  95683  [**]
CLS            3010    036603001  [**]  Rancho Murieta         CA  95683  [**]
MAI / MFC      1010    037118022  [**]  Redding                CA  96003  [**]
HIS            7010    713190001  [**]  Redding                CA  96002  [**]
HIS            7010    718410001  [**]  Redondo Beach          CA  90277  [**]
HIS            7010    715490001  [**]  Redwood City           CA  94065  [**]
MAI / MFC      1010    019678002  [**]  Rialto                 CA  92377  [**]
MAI / MFC      1010    011690004  [**]  Richmond               CA  94806  [**]
MAI / MFC      1010    024153002  [**]  Richmond               CA  94806  [**]
MAI / MFC      4010    031192001  [**]  Richmond               CA  94801  [**]
HIS            7010    712140001  [**]  Richmond               CA  94806  [**]
CLS            3010    001686005  [**]  Ridgecrest             CA  93555  [**]
MAI / MFC      1010    035480002  [**]  Riverside              CA  92507  [**]
MAI / MFC      1010    035480003  [**]  Riverside              CA  92507  [**]
HIS            7010    713200001  [**]  Riverside              CA  92507  [**]
HIS            7010    717250001  [**]  Riverside              CA  92501  [**]
CLS            3010    034024001  [**]  Rosemead               CA  91770  [**]
HIS            7010    760196001  [**]  Rosemead               CA  00000  [**]
HIS            7010    710560001  [**]  Rutherford             CA  94573  [**]
CLS            3010    001269002  [**]  S. Lake Tahoe          CA  96157  [**]
CLS            3010    001269502  [**]  S. Lake Tahoe          CA  96150  [**]
CLS            3010    016303001  [**]  S. Lake Tahoe          CA  95729  [**]
CLS            3010    035315001  [**]  S. Lake Tahoe          CA  95729  [**]
HIS            7010    720590001  [**]  S. Lake Tahoe          CA  95729  [**]
MAI / MFC      1010    003073001  [**]  Sacramento             CA  95827  [**]
MAI / MFC      1020    021631001  [**]  Sacramento             CA  95838  [**]
MAI / MFC      4010    013610001  [**]  Sacramento             CA  95834  [**]
MAI / MFC      4010    020732005  [**]  Sacramento             CA  95828  [**]
MAI / MFC      1030    030206001  [**]  SACRAMENTO             CA  95834  [**]
CLS            3010    034561001  [**]  Sacramento             CA  95814  [**]
CLS            3010    034578001  [**]  Sacramento             CA  95814  [**]
CLS            3010    034658001  [**]  Sacramento             CA  95834  [**]
HIS            7010    718770001  [**]  Sacramento             CA  95815  [**]
MAI / MFC      1030    000961004  [**]  Salinas                CA  93901  [**]
MAI / MFC      1010    003332009  [**]  Salinas                CA  93902  [**]
MAI / MFC      1010    003332010  [**]  Salinas                CA  93901  [**]
MAI / MFC      1020    015659001  [**]  Salinas                CA  93901  [**]
MAI / MFC      4010    034340001  [**]  San Bernardino         CA  92408  [**]
MAI / MFC      1010    036134015  [**]  San Bernardino         CA  92408  [**]
CLS            3010    001686001  [**]  San Diego              CA  92108  [**]
CLS            3010    001686006  [**]  San Diego              CA  92108  [**]
MAI / MFC      1030    001686501  [**]  SAN DIEGO              CA  92108  [**]
CLS            3010    003717001  [**]  San Diego              CA  92108  [**]
CLS            3010    003717002  [**]  San Diego              CA  92108  [**]
CLS            3010    004580536  [**]  San Diego              CA  92121  [**]
MAI / MFC      1010    006820002  [**]  San Diego              CA  92121  [**]
MAI / MFC      1010    006820003  [**]  San Diego              CA  92112  [**]
MAI / MFC      1010    008086009  [**]  San Diego              CA  92108  [**]
MAI / MFC      1010    008711001  [**]  San Diego              CA  92121  [**]
CLS            3010    013739001  [**]  San Diego              CA  92108  [**]
CLS            3010    014865003  [**]  San Diego              CA  92106  [**]
MAI / MFC      1010    016468510  [**]  San Diego              CA  92112  [**]
CLS            3010    017289001  [**]  San Diego              CA  92101  [**]
CLS            3010    017327002  [**]  San Diego              CA  92109  [**]
CLS            3010    019179001  [**]  San Diego              CA  92106  [**]
CLS            3010    022718001  [**]  San Diego              CA  92109  [**]
CLS            3010    030130001  [**]  San Diego              CA  92108  [**]
CLS            3010    030856001  [**]  San Diego              CA  92108  [**]
CLS            3010    019179503  [**]  SAN DIEGO              CA  92106  [**]
CLS            3010    031831001  [**]  San Diego              CA  92106  [**]
CLS            3010    033930001  [**]  San Diego              CA  92101  [**]
CLS            3010    034410001  [**]  San Diego              CA  92101  [**]
CLS            3010    034607001  [**]  SAN DIEGO              CA  92108  [**]
CLS            3010    034810001  [**]  San Diego              CA  92110  [**]
CLS            3010    034864001  [**]  San Diego              CA  92108  [**]
CLS            3010    034869001  [**]  San Diego              CA  92127  [**]
CLS            3010    034870001  [**]  SAN DIEGO              CA  92108  [**]

                                 Appendix F-1-10

<PAGE>   42


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    034887001  [**]  San Diego              CA  92120  [**]
CLS            3010    035020001  [**]  San Diego              CA  92115  [**]
CLS            3010    035024001  [**]  SAN DIEGO              CA  92110  [**]
CLS            3010    035359001  [**]  San Diego              CA  92106  [**]
CLS            3010    035452001  [**]  San Diego              CA  92101  [**]
MAI / MFC      1010    036134016  [**]  San Diego              CA  92111  [**]
CLS            3010    036555001  [**]  San Diego              CA  92108  [**]
CLS            3010    036577001  [**]  San Diego              CA  92106  [**]
CLS            3010    036577002  [**]  San Diego              CA  92037  [**]
CLS            3010    036588001  [**]  San Diego              CA  92108  [**]
CLS            3010    036596001  [**]  San Diego              CA  92108  [**]
CLS            3010    036596002  [**]  San Diego              CA  92109  [**]
CLS            3010    036613001  [**]  San Diego              CA  92108  [**]
CLS            3010    037073001  [**]  San Diego              CA  92109  [**]
HIS            7010    710590001  [**]  San Diego              CA  92109  [**]
HIS            7010    712160999  [**]  San Diego              CA  92109  [**]
HIS            7010    713690001  [**]  San Diego              CA  92101  [**]
HIS            7010    719340001  [**]  San Diego              CA  92108  [**]
MAI / MFC      1010    033378001  [**]  San Fernando           CA  91342  [**]
CLS            3010    009454001  [**]  San Francisco          CA  94115  [**]
CLS            3010    009612001  [**]  San Francisco          CA  94115  [**]
CLS            3010    020220001  [**]  San Francisco          CA  94102  [**]
CLS            3010    022229001  [**]  San Francisco          CA  94102  [**]
CLS            3010    030676001  [**]  San Francisco          CA  94109  [**]
CLS            3010    031110001  [**]  San Francisco          CA  94103  [**]
CLS            3010    034733001  [**]  San Francisco          CA  94115  [**]
CLS            3010    036598002  [**]  San Francisco          CA  94108  [**]
CLS            3010    037184001  [**]  San Francisco          CA  94109  [**]
HIS            7010    710290001  [**]  San Francisco          CA  94103  [**]
HIS            7010    710570999  [**]  San Francisco          CA  94108  [**]
HIS            7010    710720001  [**]  San Francisco          CA  94109  [**]
HIS            7010    711490001  [**]  San Francisco          CA  94108  [**]
HIS            7010    711700001  [**]  San Francisco          CA  94102  [**]
HIS            7010    711810001  [**]  San Francisco          CA  94112  [**]
HIS            7010    715040001  [**]  San Francisco          CA  94108  [**]
HIS            7010    715140001  [**]  San Francisco          CA  94104  [**]
HIS            7010    715170001  [**]  San Francisco          CA  94102  [**]
HIS            7010    715350001  [**]  San Francisco          CA  94103  [**]
HIS            7010    715390001  [**]  San Francisco          CA  94109  [**]
HIS            7010    715970001  [**]  San Francisco          CA  94108  [**]
HIS            7010    716890001  [**]  San Francisco          CA  94109  [**]
HIS            7010    716900001  [**]  San Francisco          CA  94123  [**]
HIS            7010    716990001  [**]  San Francisco          CA  94104  [**]
HIS            7010    717371099  [**]  San Francisco          CA  94109  [**]
HIS            7010    717372099  [**]  San Francisco          CA  94109  [**]
HIS            7010    717970001  [**]  San Francisco          CA  94102  [**]
HIS            7010    718060001  [**]  San Francisco          CA  94123  [**]
HIS            7010    718310001  [**]  San Francisco          CA  94109  [**]
HIS            7010    718450001  [**]  San Francisco          CA  94102  [**]
HIS            7010    718640001  [**]  San Francisco          CA  94109  [**]
HIS            7010    719060001  [**]  San Francisco          CA  94103  [**]
HIS            7010    719350001  [**]  San Francisco          CA  94109  [**]
HIS            7010    719740001  [**]  San Francisco          CA  94105  [**]
HIS            7010    720570001  [**]  San Francisco          CA  94123  [**]
HIS            7010    721220001  [**]  San Francisco          CA  94143  [**]
HIS            7010    721650001  [**]  San Francisco          CA  94102  [**]
HIS            7010    721870001  [**]  San Francisco          CA  94109  [**]
HIS            7010    759000999  [**]  San Francisco          CA  94105  [**]
HIS            7010    788840001  [**]  San Francisco          CA  94109  [**]
HIS            7010    799990001  [**]  San Francisco          CA  94107  [**]
HIS            7010    917430999  [**]  San Francisco          CA  94123  [**]
CLS            3010    008148001  [**]  San Jose               CA  95113  [**]
CLS            3010    009871001  [**]  San Jose               CA  95112  [**]
MAI / MFC      1010    020378001  [**]  San Jose               CA  95121  [**]
CLS            3010    034871001  [**]  San Jose               CA  95138  [**]
CLS            3010    035017001  [**]  SAN JOSE               CA  95135  [**]
CLS            3010    036797001  [**]  San Jose               CA  95119  [**]
CLS            3010    037048001  [**]  San Jose               CA  95136  [**]
HIS            7010    711930001  [**]  San Jose               CA  95126  [**]
HIS            7010    718790001  [**]  San Jose               CA  95112  [**]
HIS            7010    721050001  [**]  San Jose               CA  95119  [**]
HIS            7010    761310001  [**]  San Jose               CA  00000  [**]
CLS            3010    034761001  [**]  SAN LUIS OBISPO        CA  93401  [**]
MAI / MFC      1010    036336001  [**]  San Luis Obispo        CA  93401  [**]
MAI / MFC      1010    004394001  [**]  San Marcos             CA  92069  [**]
CLS            3010    013607001  [**]  San Marcos             CA  92069  [**]
CLS            3010    032269001  [**]  San Marcos             CA  92026  [**]
MAI / MFC      1010    003332004  [**]  San Mateo              CA  94402  [**]
CLS            3010    018574001  [**]  San Mateo              CA  94403  [**]
HIS            7010    717890001  [**]  San Mateo              CA  94402  [**]
CLS            3010    033876001  [**]  San Pedro              CA  90731  [**]
HIS            7010    720430001  [**]  San Ramon              CA  94583  [**]
HIS            7010    720290001  [**]  San Simeon             CA  93452  [**]
CLS            3010    004580001  [**]  Santa Ana              CA  92704  [**]
CLS            3010    007409002  [**]  Santa Ana              CA  92705  [**]
MAI / MFC      1010    017664004  [**]  Santa Ana              CA  92705  [**]
MAI / MFC      1010    021699001  [**]  Santa Ana              CA  92707  [**]
MAI / MFC      1010    031545001  [**]  Santa Ana              CA  92707  [**]
MAI / MFC      1010    035733001  [**]  Santa Ana              CA  92705  [**]
MAI / MFC      1010    036134017  [**]  Santa Ana              CA  92705  [**]
HIS            7010    713240001  [**]  Santa Ana              CA  92701  [**]
MAI / MFC      1010    017553002  [**]  Santa Barbara          CA  93105  [**]
MAI / MFC      1010    036134018  [**]  Santa Barbara          CA  93101  [**]
HIS            7010    718801001  [**]  Santa Barbara          CA  93103  [**]
CLS            3010    034766001  [**]  Santa Clara            CA  95051  [**]
CLS            3010    034859001  [**]  SANTA CLARA            CA  95054  [**]
CLS            3010    036593001  [**]  Santa Clara            CA  95054  [**]
HIS            7010    713250001  [**]  Santa Clara            CA  95054  [**]
MAI / MFC      1010    037118020  [**]  Santa Clarita          CA  91355  [**]
CLS            3010    020828001  [**]  Santa Cruz             CA  95060  [**]
HIS            7010    711680001  [**]  Santa Cruz             CA  95065  [**]
HIS            7010    715020001  [**]  Santa Cruz             CA  95060  [**]
HIS            7010    717620001  [**]  Santa Cruz             CA  95060  [**]
MAI / MFC      1010    015599001  [**]  Santa Fe Springs       CA  90670  [**]
MAI / MFC      4010    022290003  [**]  Santa Fe Springs       CA  90670  [**]
MAI / MFC      1010    033813010  [**]  Santa Fe Springs       CA  96070  [**]

                                 Appendix F-1-11

<PAGE>   43


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    033813026  [**]  Santa Fe Springs       CA  90670  [**]
MAI / MFC      1010    034407001  [**]  Santa Fe Springs       CA  90670  [**]
CLS            3010    011684008  [**]  Santa Maria            CA  93454  [**]
CLS            3010    034903001  [**]  SANTA MARIA            CA  93454  [**]
CLS            3010    034961001  [**]  Santa Maria            CA  93455  [**]
MAI / MFC      1010    036134019  [**]  Santa Maria            CA  93455  [**]
CLS            3010    037219002  [**]  Santa Maria            CA  93454  [**]
CLS            3010    008160001  [**]  Santa Monica           CA  90405  [**]
MAI / MFC      1010    013086001  [**]  Santa Monica           CA  90404  [**]
CLS            3010    020219001  [**]  Santa Monica           CA  90405  [**]
CLS            3010    033361001  [**]  Santa Monica           CA  90401  [**]
CLS            3010    033595001  [**]  Santa Monica           CA  90401  [**]
CLS            3010    034811001  [**]  Santa Monica           CA  90404  [**]
HIS            7010    716860001  [**]  Santa Monica           CA  90401  [**]
HIS            7010    718830001  [**]  Santa Monica           CA  90403  [**]
HIS            7010    719420001  [**]  Santa Monica           CA  90404  [**]
HIS            7010    720260001  [**]  Santa Monica           CA  90405  [**]
HIS            7010    713260001  [**]  Santa Rosa             CA  95401  [**]
HIS            7010    721290001  [**]  Santa Rosa             CA  95403  [**]
MAI / MFC      1010    018511001  [**]  Sausalito              CA  94965  [**]
HIS            7010    713300001  [**]  Seaside                CA  93955  [**]
CLS            3010    030084001  [**]  Sherman Oaks           CA  91403  [**]
CLS            3010    034033001  [**]  Sherman Oaks           CA  91403  [**]
CLS            3010    034879001  [**]  SIMI VALLEY            CA  93065  [**]
CLS            3010    011684003  [**]  Solvang                CA  93463  [**]
CLS            3010    037219007  [**]  Solvang                CA  93463  [**]
MAI / MFC      4010    031184001  [**]  South Gate             CA  90280  [**]
HIS            7010    714390001  [**]  St. Helena             CA  94574  [**]
HIS            7010    717170001  [**]  St. Helena             CA  94574  [**]
MAI / MFC      1010    018808505  [**]  Stockton               CA  95203  [**]
CLS            3010    030077001  [**]  Stockton               CA  95207  [**]
MAI / MFC      1010    033813024  [**]  Stockton               CA  95215  [**]
HIS            7010    720620001  [**]  Stockton               CA  95207  [**]
HIS            7010    711960001  [**]  Sunnyvale              CA  94086  [**]
HIS            7010    719690001  [**]  Sunnyvale              CA  94089  [**]
MAI / MFC      1010    032444001  [**]  Sunol                  CA  94586  [**]
HIS            7010    720980001  [**]  Sunset Beach           CA  90742  [**]
MAI / MFC      1010    036134011  [**]  Temecula               CA  92590  [**]
MAI / MFC      1010    032868004  [**]  Terra Bella            CA  93270  [**]
MAI / MFC      1010    032010001  [**]  Thermal                CA  92274  [**]
MAI / MFC      1010    003332011  [**]  Thousand Oaks          CA  91359  [**]
MAI / MFC      1010    033813027  [**]  Thousand Oaks          CA  91359  [**]
HIS            7010    713400001  [**]  Thousand Oaks          CA  91320  [**]
CLS            3010    034909001  [**]  THREE RIVERS           CA  93271  [**]
CLS            3010    004580534  [**]  Torrance               CA  90505  [**]
MAI / MFC      4010    032420001  [**]  Torrance               CA  90503  [**]
MAI / MFC      4010    022150001  [**]  Tracy                  CA  95376  [**]
HIS            7010    717530001  [**]  Truckee                CA  96160  [**]
MAI / MFC      1010    035157001  [**]  Tustin                 CA  92680  [**]
CLS            3010    034698001  [**]  Union City             CA  94587  [**]
MAI / MFC      1010    037118017  [**]  Upland                 CA  91786  [**]
MAI / MFC      1010    017385001  [**]  Van Nuys               CA  91405  [**]
MAI / MFC      1010    017385002  [**]  Van Nuys               CA  91409  [**]
MAI / MFC      1010    036134020  [**]  Van Nuys               CA  91401  [**]
MAI / MFC      1010    025315001  [**]  Ventura                CA  93001  [**]
CLS            3010    011684007  [**]  Ventura                CA  93001  [**]
MAI / MFC      1010    033813007  [**]  Ventura                CA  93001  [**]
CLS            3010    037219001  [**]  Ventura                CA  93001  [**]
MAI / MFC      1010    008157004  [**]  Vernon                 CA  90058  [**]
MAI / MFC      1010    008157010  [**]  Vernon                 CA  90058  [**]
MAI / MFC      1010    032012001  [**]  Victor                 CA  95253  [**]
MAI / MFC      1010    032010004  [**]  Vida                   CA  93606  [**]
CLS            3010    034872001  [**]  Visalia                CA  93291  [**]
MAI / MFC      1010    036134021  [**]  Visalia                CA  93292  [**]
CLS            3010    009877001  [**]  W. Hollywood           CA  90069  [**]
CLS            3010    021663001  [**]  W. Los Angeles         CA  90069  [**]
MAI / MFC      1010    037253002  [**]  Walnut                 CA  91788  [**]
HIS            7010    715630001  [**]  Walnut Creek           CA  94596  [**]
HIS            7010    760019001  [**]  Walnut Creek           CA  94596  [**]
CLS            3010    035031001  [**]  Warner Springs         CA  92086  [**]
CLS            3010    001579002  [**]  West Hollywood         CA  90069  [**]
CLS            3010    030320001  [**]  West Hollywood         CA  90069  [**]
CLS            3010    030507001  [**]  West Hollywood         CA  90069  [**]
CLS            3010    036837001  [**]  West Hollywood         CA  90069  [**]
MAI / MFC      1010    003332001  [**]  Westlake Village       CA  91361  [**]
MAI / MFC      1010    003332008  [**]  Westlake Village       CA  91361  [**]
MAI / MFC      1010    033813001  [**]  Westlake Village       CA  91362  [**]
CLS            3010    034736001  [**]  Westlake Village       CA  91361  [**]
MAI / MFC      1010    018808506  [**]  Wilmington             CA  90744  [**]
MAI / MFC      1010    035763001  [**]  Wilmington             CA  90744  [**]
MAI / MFC      1010    003030001  [**]  Woodland Hills         CA  91365  [**]
CLS            3010    035211001  [**]  Woodland Hills         CA  91367  [**]
HIS            7010    721280001  [**]  Yountville             CA  94599  [**]
MAI / MFC      1010    003753002  [**]  Aurora                 CO  80012  [**]
MAI / MFC      1010    003753003  [**]  Aurora                 CO  80012  [**]
MAI / MFC      1010    005086501  [**]  Aurora                 CO  80014  [**]
CLS            3010    036769002  [**]  Aurora                 CO  80014  [**]
CLS            3010    036769043  [**]  Aurora                 CO  80014  [**]
MAI / MFC      1010    037492001  [**]  Aurora                 CO  80015  [**]
CLS            3010    034577001  [**]  Boulder                CO  80302  [**]
MAI / MFC      1020    036324001  [**]  Boulder                CO  80301  [**]
HIS            7010    711150001  [**]  Boulder                CO  80303  [**]
CLS            3010    034529001  [**]  Breckenridge           CO  80424  [**]
HIS            7010    721250001  [**]  Breckenridge           CO  80424  [**]
MAI / MFC      1020    022134001  [**]  Brighton               CO  80601  [**]
MAI / MFC      1010    015980501  [**]  Broomfield             CO  80020  [**]
MAI / MFC      1010    030302001  [**]  Castle Rock            CO  80104  [**]
HIS            7010    710850001  [**]  Colorado Spring        CO  80907  [**]
CLS            3010    032730001  [**]  Colorado Springs       CO  80906  [**]
HIS            7010    710430001  [**]  Colorado Springs       CO  80903  [**]
HIS            7010    711760001  [**]  Colorado Springs       CO  80906  [**]
GSI            9010    036963001  [**]  Cripple Creek          CO  80813  [**]
MAI / MFC      1010    008086008  [**]  Denver                 CO  80216  [**]
CLS            3010    010258001  [**]  Denver                 CO  80221  [**]
MAI / MFC      1010    012572007  [**]  Denver                 CO  80110  [**]
MAI / MFC      1010    014535001  [**]  Denver                 CO  80203  [**]

                                 Appendix F-1-12

<PAGE>   44


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    019161002  [**]  Denver                 CO  80239  [**]
MAI / MFC      1010    017699002  [**]  Denver                 CO  80216  [**]
MAI / MFC      1010    022216001  [**]  Denver                 CO  80223  [**]
CLS            3010    023982001  [**]  Denver                 CO  80222  [**]
MAI / MFC      4010    031182001  [**]  Denver                 CO  80239  [**]
MAI / MFC      4010    032203015  [**]  Denver                 CO  80216  [**]
MAI / MFC      1010    032321001  [**]  Denver                 CO  80216  [**]
MAI / MFC      1010    033241001  [**]  Denver                 CO  80223  [**]
CLS            3010    034954002  [**]  Denver                 CO  80202  [**]
CLS            3010    036639002  [**]  Denver                 CO  80265  [**]
HIS            7010    710060001  [**]  Denver                 CO  80202  [**]
HIS            7010    713560001  [**]  Denver                 CO  80203  [**]
HIS            7010    713940001  [**]  Denver                 CO  80222  [**]
HIS            7010    718010001  [**]  Denver                 CO  80202  [**]
HIS            7010    720640001  [**]  Denver                 CO  80207  [**]
HIS            7010    721660001  [**]  Denver                 CO  80202  [**]
HIS            7010    761016001  [**]  Denver                 CO  00000  [**]
MAI / MFC      1010    008086007  [**]  Englewood              CO  80111  [**]
MAI / MFC      1010    018272002  [**]  Englewood              CO  80112  [**]
HIS            7010    716350001  [**]  Englewood              CO  80112  [**]
MAI / MFC      1010    009240003  [**]  Evergreen              CO  80439  [**]
CLS            3010    034719001  [**]  KEYSTONE               CO  80435  [**]
CLS            3010    036585001  [**]  Mancos                 CO  81328  [**]
CLS            3010    036585002  [**]  Mancos                 CO  81328  [**]
HIS            7010    710890001  [**]  Monte Vista            CO  81144  [**]
MAI / MFC      1010    019739001  [**]  Pueblo                 CO  81001  [**]
MAI / MFC      1010    035480001  [**]  Pueblo                 CO  81001  [**]
CLS            3010    036562001  [**]  Snow Mass Village      CO  81615  [**]
HIS            7010    720300001  [**]  Snowmass Village       CO  81615  [**]
CLS            3010    035574001  [**]  Telluride              CO  81435  [**]
CLS            3010    035574002  [**]  Telluride              CO  81435  [**]
HIS            7010    760433001  [**]  Thorton                CO  00000  [**]
CLS            3010    010158002  [**]  Vail                   CO  81657  [**]
CLS            3010    017334004  [**]  Vail                   CO  81657  [**]
CLS            3010    024191001  [**]  Vail                   CO  81657  [**]
HIS            7010    713430001  [**]  Vail                   CO  81657  [**]
HIS            7010    721670001  [**]  Vail                   CO  81657  [**]
CLS            3010    034721001  [**]  WINTER PARK            CO  80482  [**]
CLS            3010    034954001  [**]  Winter Park            CO  80482  [**]
MAI / MFC      1010    005426501  [**]  Bridgeport             CT  06605  [**]
HIS            7010    712340001  [**]  Bridgeport             CT  06604  [**]
HIS            7010    718730001  [**]  Cromwell               CT  06416  [**]
CLS            3010    019957001  [**]  Danbury                CT  06810  [**]
CLS            3010    034620001  [**]  Danbury                CT  06810  [**]
MAI / MFC      1010    023170502  [**]  East Hartford          CT  06108  [**]
CLS            3010    034591001  [**]  East Windsor           CT  06088  [**]
CLS            3010    034569001  [**]  Farmington             CT  06032  [**]
MAI / MFC      1010    006949501  [**]  Greenwich              CT  06830  [**]
MAI / MFC      1010    022227008  [**]  Greenwich              CT  06830  [**]
MAI / MFC      1010    022227003  [**]  Greenwich              CT  06830  [**]
MAI / MFC      1010    002139001  [**]  Hartford               CT  06114  [**]
CLS            3010    034932001  [**]  Hartford               CT  06105  [**]
HIS            7010    714140001  [**]  Hartford               CT  06103  [**]
HIS            7010    712970001  [**]  Mystic                 CT  06355  [**]
CLS            3010    014380001  [**]  New Canaan             CT  06840  [**]
MAI / MFC      1010    023760001  [**]  New Haven              CT  06520  [**]
MAI / MFC      1010    023760002  [**]  New Haven              CT  06511  [**]
MAI / MFC      1050    031303507  [**]  New Haven              CT  06511  [**]
CLS            3010    036589001  [**]  North Haven            CT  06473  [**]
HIS            7010    713020001  [**]  Norwalk                CT  06851  [**]
CLS            3010    033015001  [**]  Norwich                CT  06360  [**]
CLS            3010    034686001  [**]  Novato                 CT  94948  [**]
MAI / MFC      1010    004340001  [**]  Orange                 CT  06477  [**]
MAI / MFC      1010    033813004  [**]  Rockville              CT  06066  [**]
MAI / MFC      1010    019582001  [**]  Shelton                CT  06484  [**]
CLS            3010    034957001  [**]  SIMSBURY               CT  06070  [**]
CLS            3010    034684001  [**]  Southbury              CT  06488  [**]
MAI / MFC      1010    001684001  [**]  Stamford               CT  06906  [**]
HIS            7010    715760001  [**]  Stamford               CT  06907  [**]
CLS            3010    034983001  [**]  Vernon                 CT  06066  [**]
CLS            3010    034983002  [**]  Vernon                 CT  06066  [**]
HIS            7010    712890001  [**]  West Hartford          CT  06127  [**]
CLS            3010    015057001  [**]  Windsor Locks          CT  06096  [**]
CLS            3010    031736001  [**]  Windsor Locks          CT  06096  [**]
CLS            3010    010639004  [**]  WASHINGTON             DC  20058  [**]
CLS            3010    010655001  [**]  Washington             DC  20058  [**]
MAI / MFC      1010    012407001  [**]  Washington             DC  20007  [**]
MAI / MFC      1010    012407504  [**]  Washington             DC  20036  [**]
MAI / MFC      1010    013863001  [**]  Washington             DC  20007  [**]
MAI / MFC      1010    013863002  [**]  Washington             DC  20004  [**]
MAI / MFC      1010    032662001  [**]  Washington             DC  20004  [**]
CLS            3010    020988001  [**]  Washington             DC  20036  [**]
MAI / MFC      1010    024129002  [**]  Washington             DC  20007  [**]
CLS            3010    025310001  [**]  Washington             DC  20037  [**]
CLS            3010    025311001  [**]  Washington             DC  20037  [**]
CLS            3010    032211001  [**]  Washington             DC  20005  [**]
CLS            3010    034838001  [**]  Washington             DC  20006  [**]
CLS            3010    034974001  [**]  Washington             DC  20037  [**]
CLS            3010    034985001  [**]  WASHINGTON             DC  20001  [**]
CLS            3010    035269003  [**]  Washington             DC  20036  [**]
CLS            3010    035376001  [**]  Washington             DC  20036  [**]
CLS            3010    036517001  [**]  Washington             DC  20058  [**]
CLS            3010    036594001  [**]  Washington             DC  20037  [**]
CLS            3010    036636001  [**]  Washington             DC  20037  [**]
CLS            3010    036665001  [**]  Washington             DC  20037  [**]
HIS            7010    712990001  [**]  Washington             DC  20002  [**]
HIS            7010    713810001  [**]  Washington             DC  20036  [**]
HIS            7010    713820001  [**]  Washington             DC  20036  [**]
HIS            7010    714510001  [**]  Washington             DC  20006  [**]
HIS            7010    714750001  [**]  Washington             DC  20005  [**]
HIS            7010    714870001  [**]  Washington             DC  20024  [**]
HIS            7010    715520001  [**]  Washington             DC  20004  [**]
HIS            7010    716230001  [**]  Washington             DC  20004  [**]
HIS            7010    716930001  [**]  Washington             DC  20005  [**]
HIS            7010    717910001  [**]  Washington             DC  20008  [**]
HIS            7010    718700001  [**]  Washington             DC  20037  [**]

                                 Appendix F-1-13

<PAGE>   45


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    719180001  [**]  Washington             DC  20001  [**]
HIS            7010    720540999  [**]  Washington             DC  20005  [**]
HIS            7010    720820001  [**]  Washington             DC  20036  [**]
HIS            7010    721360001  [**]  Washington             DC  20001  [**]
HIS            7010    721380001  [**]  Washington             DC  20005  [**]
HIS            7010    721400001  [**]  Washington             DC  20037  [**]
HIS            7010    721680001  [**]  Washington             DC  20037  [**]
HIS            7010    716830001  [**]  Washington Dc          DC  20024  [**]
MAI / MFC      1010    036969001  [**]  Dover                  DE  19904  [**]
MAI / MFC      1010    017183008  [**]  New Castle             DE  19720  [**]
HIS            7010    720160001  [**]  Newark                 DE  19713  [**]
MAI / MFC      4010    021867001  [**]  Newport                DE  19804  [**]
MAI / MFC      4010    034471001  [**]  Newport                DE  19804  [**]
MAI / MFC      1010    031628001  [**]  Wilmington             DE  19899  [**]
MAI / MFC      1010    032966001  [**]  WILMINGTON             DE  19894  [**]
MAI / MFC      1010    032966003  [**]  Wilmington             DE  19808  [**]
MAI / MFC      1010    034253001  [**]  Wilmington             DE  19899  [**]
GSI            9010    037087001  [**]  Wilmington             DE  19804  [**]
MAI / MFC      1010    011717001  [**]  Yorklyn                DE  19736  [**]
MAI / MFC      1010    000851506  [**]  Altamonte Springs      FL  32701  [**]
CLS            3010    022746001  [**]  Altamonte Springs      FL  32714  [**]
CLS            3010    034999001  [**]  Aventura               FL  33180  [**]
MAI / MFC      1010    033813006  [**]  Bartow                 FL  33830  [**]
MAI / MFC      1010    008157002  [**]  Boca Raton             FL  33487  [**]
CLS            3010    018727001  [**]  Boca Raton             FL  33432  [**]
MAI / MFC      1010    018833002  [**]  Boca Raton             FL  33434  [**]
CLS            3010    021423001  [**]  Boca Raton             FL  33434  [**]
CLS            3010    034918001  [**]  Boca Raton             FL  33431  [**]
CLS            3010    034799001  [**]  Bradenton              FL  34210  [**]
CLS            3010    034568001  [**]  Cape Coral             FL  33904  [**]
CLS            3010    034568002  [**]  Cape Coral             FL  33915  [**]
HIS            7010    710700001  [**]  City Beach             FL  32407  [**]
MAI / MFC      1010    000818507  [**]  Clearwater             FL  34620  [**]
MAI / MFC      1010    002737508  [**]  Clearwater             FL  34625  [**]
CLS            3010    035246001  [**]  Clearwater             FL  34616  [**]
HIS            7010    710020001  [**]  Clearwater Bch.        FL  34623  [**]
HIS            7010    710020002  [**]  Clearwater Bch.        FL  34623  [**]
HIS            7010    710020003  [**]  Clearwater Bch.        FL  34623  [**]
HIS            7010    717110001  [**]  Coconut Grove          FL  33133  [**]
CLS            3010    034586001  [**]  Coral Gables           FL  33131  [**]
CLS            3010    035354001  [**]  Coral Gables           FL  33134  [**]
CLS            3010    036663001  [**]  Coral Gables           FL  33134  [**]
MAI / MFC      1010    031888501  [**]  Dania                  FL  33312  [**]
MAI / MFC      4010    018877001  [**]  Daytona Beach          FL  32114  [**]
CLS            3010    034616001  [**]  Daytona Beach          FL  32015  [**]
CLS            3010    035327001  [**]  Daytona Beach          FL  32114  [**]
MAI / MFC      1010    036150001  [**]  Daytona Beach          FL  32119  [**]
HIS            7010    710050001  [**]  Daytona Beach          FL  32118  [**]
HIS            7010    711000001  [**]  Daytona Beach          FL  32015  [**]
HIS            7010    711090001  [**]  Daytona Beach          FL  32118  [**]
HIS            7010    714630001  [**]  Daytona Beach          FL  32118  [**]
HIS            7010    720460999  [**]  Daytona Beach          FL  32118  [**]
CLS            3010    034815001  [**]  Daytona Beach Shores   FL  32118  [**]
MAI / MFC      1010    013586001  [**]  Deerfield Beach        FL  33442  [**]
HIS            7010    713530001  [**]  Deerfield Beach        FL  33441  [**]
MAI / MFC      1010    002747010  [**]  Destin                 FL  32541  [**]
HIS            7010    713760001  [**]  Destin                 FL  32541  [**]
CLS            3010    036769006  [**]  Flamingo               FL  33034  [**]
MAI / MFC      1010    020035001  [**]  Fort Lauderdale        FL  33309  [**]
CLS            3010    030978001  [**]  Fort Lauderdale        FL  33304  [**]
CLS            3010    032105001  [**]  Fort Lauderdale        FL  33304  [**]
CLS            3010    034647001  [**]  Fort Lauderdale        FL  33309  [**]
CLS            3010    036590001  [**]  Fort Lauderdale        FL  33310  [**]
HIS            7010    711100001  [**]  Fort Lauderdale        FL  33326  [**]
HIS            7010    716710001  [**]  Fort Lauderdale        FL  33316  [**]
HIS            7010    718320001  [**]  Fort Lauderdale        FL  33306  [**]
HIS            7010    721510001  [**]  Fort Lauderdale        FL  33334  [**]
CLS            3010    034990001  [**]  Fort Walton Beach      FL  32548  [**]
MAI / MFC      1010    002737503  [**]  Ft Meyers              FL  33908  [**]
CLS            3010    021760001  [**]  Ft. Myers              FL  33908  [**]
CLS            3010    030789003  [**]  Ft. Myers              FL  33906  [**]
HIS            7010    719640001  [**]  Ft. Myers              FL  33901  [**]
MAI / MFC      1010    020732501  [**]  Haines City            FL  33844  [**]
MAI / MFC      1010    013214001  [**]  Hialeah Gardens        FL  33016  [**]
MAI / MFC      1010    002747001  [**]  Hollywood              FL  33020  [**]
MAI / MFC      1010    091012001  [**]  Hollywood              FL  33020  [**]
CLS            3010    005317002  [**]  Hollywood              FL  33022  [**]
MAI / MFC      1010    002747006  [**]  Jacksonville           FL  32257  [**]
MAI / MFC      1010    018661006  [**]  Jacksonville           FL  32207  [**]
MAI / MFC      1010    033148001  [**]  Jacksonville           FL  32205  [**]
MAI / MFC      1010    036433001  [**]  Jacksonville           FL  32205  [**]
HIS            7010    712720001  [**]  Jacksonville           FL  32250  [**]
HIS            7010    717800001  [**]  Jacksonville           FL  32202  [**]
CLS            3010    031438002  [**]  Jensen Beach           FL  34957  [**]
HIS            7010    716440001  [**]  Jupiter                FL  33477  [**]
CLS            3010    036605001  [**]  Key Biscayne           FL  33149  [**]
CLS            3010    036890001  [**]  Key Biscayne           FL  33149  [**]
CLS            3010    036592001  [**]  Key Largo              FL  33037  [**]
HIS            7010    717630001  [**]  Key Largo              FL  33037  [**]
HIS            7010    719070001  [**]  Key West               FL  33040  [**]
CLS            3010    030251001  [**]  Kissimmee              FL  34746  [**]
CLS            3010    031049001  [**]  Kissimmee              FL  34746  [**]
CLS            3010    034697001  [**]  Kissimmee              FL  34746  [**]
HIS            7010    712770001  [**]  Kissimmee              FL  32743  [**]
HIS            7010    712780001  [**]  Kissimmee              FL  32743  [**]
HIS            7010    721110001  [**]  Kissimmee              FL  34746  [**]
CLS            3010    030139002  [**]  Lake Buena Vista       FL  32818  [**]
CLS            3010    034259001  [**]  Lake Buena Vista       FL  32830  [**]
CLS            3010    034391001  [**]  Lake Buena Vista       FL  32830  [**]
CLS            3010    034551001  [**]  Lake Buena Vista       FL  32830  [**]
CLS            3010    035023001  [**]  LAKE BUENA VISTA       FL  32830  [**]
CLS            3010    036561001  [**]  Lake Buena Vista       FL  32830  [**]
MAI / MFC      1010    019678001  [**]  Lake Wales             FL  33853  [**]
MAI / MFC      1010    019678003  [**]  Lake Wales             FL  33859  [**]
MAI / MFC      1010    025072001  [**]  Lake Wales             FL  03079  [**]
MAI / MFC      1010    090704070  [**]  Lake Wales             FL  33853  [**]

                                 Appendix F-1-14

<PAGE>   46


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    014144508  [**]  Lakeland               FL  33804  [**]
MAI / MFC      1010    033813025  [**]  Lakeland               FL  33801  [**]
MAI / MFC      1010    036698001  [**]  Lakeland               FL  33805  [**]
MAI / MFC      1010    005963001  [**]  Largo                  FL  34647  [**]
HIS            7010    716360001  [**]  Lauderhill             FL  33319  [**]
MAI / MFC      1010    015760004  [**]  Leesburg               FL  34748  [**]
CLS            3010    004702509  [**]  Lehigh Acres           FL  33936  [**]
CLS            3010    010195001  [**]  Long Boat Key          FL  34228  [**]
CLS            3010    001555001  [**]  Longboat Key           FL  34228  [**]
MAI / MFC      1020    025550001  [**]  Longwood               FL  32750  [**]
MAI / MFC      1010    002737507  [**]  Melbourne              FL  32904  [**]
MAI / MFC      1010    002747003  [**]  Miami                  FL  33166  [**]
CLS            3010    006540001  [**]  Miami                  FL  33199  [**]
CLS            3010    006541002  [**]  Miami                  FL  33199  [**]
MAI / MFC      1010    007073504  [**]  Miami                  FL  33166  [**]
MAI / MFC      1010    019765001  [**]  Miami                  FL  33142  [**]
MAI / MFC      1010    033813013  [**]  Miami                  FL  33167  [**]
CLS            3010    034628001  [**]  Miami                  FL  33178  [**]
CLS            3010    035022001  [**]  MIAMI                  FL  33166  [**]
MAI / MFC      1010    037001001  [**]  Miami                  FL  33056  [**]
HIS            7010    710550001  [**]  Miami                  FL  33126  [**]
HIS            7010    711620001  [**]  Miami                  FL  33129  [**]
HIS            7010    712100001  [**]  Miami                  FL  33132  [**]
HIS            7010    712940001  [**]  Miami                  FL  33142  [**]
HIS            7010    713600001  [**]  Miami                  FL  33173  [**]
HIS            7010    715400001  [**]  Miami                  FL  33129  [**]
HIS            7010    715470001  [**]  Miami                  FL  33126  [**]
HIS            7010    715530001  [**]  Miami                  FL  33178  [**]
HIS            7010    716000001  [**]  Miami                  FL  33131  [**]
HIS            7010    717180001  [**]  Miami                  FL  33131  [**]
HIS            7010    718440001  [**]  Miami                  FL  33129  [**]
HIS            7010    719580999  [**]  Miami                  FL  33178  [**]
HIS            7010    719790001  [**]  Miami                  FL  33142  [**]
CLS            3010    034617001  [**]  Miami Beach            FL  33141  [**]
CLS            3010    036876001  [**]  Miami Beach            FL  33139  [**]
HIS            7010    710210001  [**]  Miami Beach            FL  33140  [**]
HIS            7010    711640001  [**]  Miami Beach            FL  33140  [**]
HIS            7010    713630001  [**]  Miami Beach            FL  33140  [**]
HIS            7010    720420001  [**]  Miami Beach            FL  33140  [**]
CLS            3010    019868001  [**]  N. Miami               FL  33181  [**]
HIS            7010    711230001  [**]  N. Miami               FL  33161  [**]
HIS            7010    718100001  [**]  N. Miami               FL  33161  [**]
CLS            3010    034999002  [**]  N. Miami Beach         FL  33180  [**]
MAI / MFC      1010    022227004  [**]  Naples                 FL  33942  [**]
MAI / MFC      1010    030705001  [**]  Naples                 FL  34102  [**]
MAI / MFC      1010    030705003  [**]  Naples                 FL  33942  [**]
HIS            7010    716670001  [**]  Naples                 FL  33963  [**]
HIS            7010    717380001  [**]  Naples                 FL  33940  [**]
HIS            7010    719140001  [**]  Naples                 FL  33940  [**]
MAI / MFC      1010    000818509  [**]  New Port Richey        FL  34654  [**]
MAI / MFC      1010    002747008  [**]  Ocala                  FL  32671  [**]
CLS            3010    018969001  [**]  Ocala                  FL  32674  [**]
CLS            3010    018969002  [**]  Ocala                  FL  32674  [**]
CLS            3010    021711001  [**]  Ocala                  FL  32674  [**]
CLS            3010    037133001  [**]  Ocala                  FL  34482  [**]
MAI / MFC      1010    002341003  [**]  Orlando                FL  32824  [**]
MAI / MFC      1010    002747501  [**]  Orlando                FL  32809  [**]
MAI / MFC      1010    002795001  [**]  Orlando                FL  32809  [**]
CLS            3010    004580007  [**]  Orlando                FL  32819  [**]
CLS            3010    015423001  [**]  Orlando                FL  32819  [**]
MAI / MFC      1010    017269001  [**]  Orlando                FL  32741  [**]
MAI / MFC      1010    018661002  [**]  Orlando                FL  32810  [**]
CLS            3010    020677001  [**]  Orlando                FL  32821  [**]
CLS            3010    020677002  [**]  Orlando                FL  32821  [**]
MAI / MFC      4010    021331510  [**]  Orlando                FL  32821  [**]
MAI / MFC      4010    021873001  [**]  Orlando                FL  32821  [**]
CLS            3010    030139001  [**]  Orlando                FL  32836  [**]
MAI / MFC      1010    030736507  [**]  Orlando                FL  32819  [**]
CLS            3010    031049002  [**]  Orlando                FL  32819  [**]
CLS            3010    031438001  [**]  Orlando                FL  32821  [**]
CLS            3010    031865001  [**]  Orlando                FL  32819  [**]
MAI / MFC      1010    032176002  [**]  Orlando                FL  32854  [**]
CLS            3010    032829001  [**]  Orlando                FL  32809  [**]
MAI / MFC      4010    034326001  [**]  Orlando                FL  32821  [**]
MAI / MFC      4010    034348001  [**]  Orlando                FL  32837  [**]
CLS            3010    034688001  [**]  Orlando                FL  32821  [**]
CLS            3010    034940001  [**]  ORLANDO                FL  32812  [**]
CLS            3010    036618001  [**]  Orlando                FL  32819  [**]
HIS            7010    710070002  [**]  Orlando                FL  32809  [**]
HIS            7010    711260001  [**]  Orlando                FL  32805  [**]
HIS            7010    711950999  [**]  Orlando                FL  32830  [**]
HIS            7010    712870001  [**]  Orlando                FL  32810  [**]
HIS            7010    713060001  [**]  Orlando                FL  32808  [**]
HIS            7010    713100001  [**]  Orlando                FL  32809  [**]
HIS            7010    717840001  [**]  Orlando                FL  32801  [**]
HIS            7010    718240001  [**]  Orlando                FL  32819  [**]
HIS            7010    718690001  [**]  Orlando                FL  32819  [**]
HIS            7010    719170001  [**]  Orlando                FL  32812  [**]
HIS            7010    720850001  [**]  Orlando                FL  32821  [**]
HIS            7010    764640001  [**]  Orlando                FL  34746  [**]
HIS            7010    714030001  [**]  Palm Beach             FL  33480  [**]
CLS            3010    034549001  [**]  Palm Beach Gardens     FL  33410  [**]
CLS            3010    036996001  [**]  Palm Beach Gardens     FL  33418  [**]
CLS            3010    034941001  [**]  Palm Coast             FL  32137  [**]
MAI / MFC      1010    002747013  [**]  Panama City Beach      FL  32408  [**]
CLS            3010    033935001  [**]  Panama City Beach      FL  32407  [**]
CLS            3010    033935002  [**]  Panama City Beach      FL  32407  [**]
HIS            7010    713130001  [**]  Panama City Beach      FL  32417  [**]
MAI / MFC      1010    033148002  [**]  Pembrooke Pines        FL  33029  [**]
MAI / MFC      1010    008663502  [**]  PENSACOLA              FL  32534  [**]
MAI / MFC      1010    014144030  [**]  Pensacola              FL  32505  [**]
HIS            7010    720180001  [**]  Pensacola              FL  32514  [**]
CLS            3010    034949001  [**]  Plantation             FL  33324  [**]
MAI / MFC      4010    020472001  [**]  Pompano Beach          FL  33060  [**]
MAI / MFC      4010    020472006  [**]  Pompano Beach          FL  33064  [**]
MAI / MFC      4010    020732001  [**]  Pompano Beach          FL  33060  [**]

                                 Appendix F-1-15

<PAGE>   47


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      4010    031841001  [**]  Pompano Beach          FL  33064  [**]
MAI / MFC      1010    034407003  [**]  Pompano Beach          FL  33064  [**]
HIS            7010    718390001  [**]  Ponte Vedra            FL  32082  [**]
HIS            7010    718400001  [**]  Port Charlotte         FL  33952  [**]
MAI / MFC      1010    002737502  [**]  Port St. Lucie         FL  34952  [**]
HIS            7010    721260001  [**]  Port St. Lucie         FL  33452  [**]
MAI / MFC      1010    018661003  [**]  Riviera Beach          FL  33404  [**]
MAI / MFC      1010    002747004  [**]  Sarasota               FL  34234  [**]
MAI / MFC      1010    016118002  [**]  Sarasota               FL  34243  [**]
CLS            3010    031552001  [**]  St. Petersburg         FL  33706  [**]
MAI / MFC      1010    033813020  [**]  St. Petersburg         FL  33714  [**]
HIS            7010    713330001  [**]  St. Petersburg         FL  33706  [**]
HIS            7010    716120999  [**]  St. Petersburg         FL  33701  [**]
CLS            3010    036572001  [**]  Stuart                 FL  34996  [**]
MAI / MFC      1010    014144029  [**]  Talahasse              FL  32304  [**]
HIS            7010    720210001  [**]  Tallahasee             FL  32303  [**]
CLS            3010    034867001  [**]  Tallahassee            FL  32315  [**]
CLS            3010    034867002  [**]  Tallahassee            FL  32301  [**]
MAI / MFC      1010    004475002  [**]  Tampa                  FL  33607  [**]
MAI / MFC      1010    007073503  [**]  Tampa                  FL  33605  [**]
CLS            3010    008353001  [**]  Tampa                  FL  33609  [**]
MAI / MFC      1010    018661008  [**]  Tampa                  FL  33605  [**]
MAI / MFC      1010    032203004  [**]  Tampa                  FL  33619  [**]
MAI / MFC      4010    034349001  [**]  Tampa                  FL  33619  [**]
HIS            7010    715000001  [**]  Tampa                  FL  33610  [**]
HIS            7010    718670001  [**]  Tampa                  FL  33602  [**]
HIS            7010    719620001  [**]  Tampa                  FL  33609  [**]
HIS            7010    720220001  [**]  Tampa                  FL  33617  [**]
HIS            7010    720850999  [**]  Tampa                  FL  33619  [**]
MAI / MFC      1010    032176004  [**]  Valrico                FL  33594  [**]
MAI / MFC      1010    031630001  [**]  Vero Beach             FL  32961  [**]
MAI / MFC      1010    035759001  [**]  Vero Beach             FL  32961  [**]
CLS            3010    031672001  [**]  W. Palm Beach          FL  33414  [**]
MAI / MFC      1010    002748001  [**]  West Palm Beach        FL  33407  [**]
MAI / MFC      1010    014144510  [**]  West Palm Beach        FL  33407  [**]
MAI / MFC      1020    025550004  [**]  Winter Park            FL  32789  [**]
MAI / MFC      1010    018661005  [**]  Albany                 GA  31705  [**]
HIS            7010    714080001  [**]  Athens                 GA  30605  [**]
CLS            3010    003781006  [**]  Atlanta                GA  30305  [**]
MAI / MFC      1010    003840001  [**]  Atlanta                GA  30339  [**]
MAI / MFC      1010    003840003  [**]  Atlanta                GA  30336  [**]
MAI / MFC      1010    003841001  [**]  Atlanta                GA  30336  [**]
MAI / MFC      1010    003842001  [**]  Atlanta                GA  30336  [**]
CLS            3010    004596001  [**]  Atlanta                GA  30339  [**]
MAI / MFC      1010    008086005  [**]  Atlanta                GA  30318  [**]
MAI / MFC      1030    012850001  [**]  Atlanta                GA  30318  [**]
MAI / MFC      1010    014439001  [**]  Atlanta                GA  30378  [**]
MAI / MFC      1010    015760001  [**]  Atlanta                GA  30336  [**]
MAI / MFC      1010    020300001  [**]  Atlanta                GA  30331  [**]
CLS            3010    025410001  [**]  Atlanta                GA  30346  [**]
MAI / MFC      4010    030601001  [**]  Atlanta                GA  30318  [**]
MAI / MFC      1010    031888001  [**]  Atlanta                GA  30336  [**]
CLS            3010    034821001  [**]  Atlanta                GA  30309  [**]
CLS            3010    034915001  [**]  ATLANTA                GA  30339  [**]
CLS            3010    034967001  [**]  Atlanta                GA  30303  [**]
CLS            3010    035499001  [**]  Atlanta                GA  30329  [**]
CLS            3010    036977001  [**]  Atlanta                GA  30319  [**]
CLS            3010    037004001  [**]  Atlanta                GA  80819  [**]
CLS            3010    037088001  [**]  Atlanta                GA  30338  [**]
CLS            3010    037464001  [**]  Atlanta                GA  30326  [**]
HIS            7010    710280001  [**]  Atlanta                GA  30303  [**]
HIS            7010    710530001  [**]  Atlanta                GA  30345  [**]
HIS            7010    710540001  [**]  Atlanta                GA  30308  [**]
HIS            7010    711050001  [**]  Atlanta                GA  30308  [**]
HIS            7010    711060001  [**]  Atlanta                GA  30308  [**]
HIS            7010    711250001  [**]  Atlanta                GA  30324  [**]
HIS            7010    711280001  [**]  Atlanta                GA  30315  [**]
HIS            7010    711920001  [**]  Atlanta                GA  30324  [**]
HIS            7010    712210001  [**]  Atlanta                GA  30303  [**]
HIS            7010    712230001  [**]  Atlanta                GA  30318  [**]
HIS            7010    712420001  [**]  Atlanta                GA  30341  [**]
HIS            7010    712790001  [**]  Atlanta                GA  30324  [**]
HIS            7010    712880001  [**]  Atlanta                GA  30326  [**]
HIS            7010    712950001  [**]  Atlanta                GA  30308  [**]
HIS            7010    714050001  [**]  Atlanta                GA  30339  [**]
HIS            7010    714060001  [**]  Atlanta                GA  30339  [**]
HIS            7010    714610001  [**]  Atlanta                GA  30339  [**]
HIS            7010    717400001  [**]  Atlanta                GA  30329  [**]
HIS            7010    717690001  [**]  Atlanta                GA  30335  [**]
HIS            7010    720630001  [**]  Atlanta                GA  30354  [**]
HIS            7010    720690001  [**]  Atlanta                GA  30339  [**]
HIS            7010    721610001  [**]  Atlanta                GA  30326  [**]
HIS            7010    721640001  [**]  Atlanta                GA  30343  [**]
MAI / MFC      1020    020896001  [**]  Augusta                GA  30913  [**]
CLS            3010    034917001  [**]  Augusta                GA  30909  [**]
HIS            7010    712240001  [**]  Augusta                GA  30907  [**]
MAI / MFC      1010    019661001  [**]  Austell                GA  30336  [**]
MAI / MFC      1010    019151002  [**]  Austell                GA  30001  [**]
MAI / MFC      1010    010910002  [**]  Austelle               GA  30001  [**]
MAI / MFC      4010    034327001  [**]  Bogart                 GA  30622  [**]
CLS            3010    034662001  [**]  Bruinswick             GA  31520  [**]
MAI / MFC      1010    006920001  [**]  Chamblee               GA  30341  [**]
HIS            7010    037428003  [**]  College Park           GA  30337  [**]
HIS            7010    712180001  [**]  College Park           GA  30337  [**]
MAI / MFC      1010    033688001  [**]  Conley                 GA  30027  [**]
MAI / MFC      4010    031183004  [**]  Conyers                GA  30207  [**]
MAI / MFC      4010    032554001  [**]  Conyers                GA  30207  [**]
MAI / MFC      4010    034323001  [**]  Conyers                GA  30207  [**]
MAI / MFC      1010    036492001  [**]  Cordele                GA  31015  [**]
HIS            7010    722270001  [**]  Duluth                 GA  30136  [**]
MAI / MFC      1010    018661009  [**]  Gainesville            GA  30501  [**]
MAI / MFC      4010    031623004  [**]  Gainesville            GA  30501  [**]
MAI / MFC      1010    036132001  [**]  Gainesville            GA  30501  [**]
MAI / MFC      1010    019664001  [**]  Garden City            GA  31408  [**]
MAI / MFC      1010    018661011  [**]  Grovetown              GA  30813  [**]
MAI / MFC      1010    018661001  [**]  Hapeville              GA  30321  [**]

                                 Appendix F-1-16

<PAGE>   48


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    090735073  [**]  Hapeville              GA  30354  [**]
HIS            7010    721170001  [**]  Helen                  GA  30545  [**]
MAI / MFC      1010    007118001  [**]  Jackson                GA  30233  [**]
HIS            7010    719940001  [**]  Jonesboro              GA  30236  [**]
MAI / MFC      1010    012595001  [**]  Kennesaw               GA  30144  [**]
HIS            7010    712750001  [**]  Kingsland              GA  30324  [**]
HIS            7010    720860001  [**]  Lake Lanier Islands    GA  30518  [**]
HIS            7010    720080001  [**]  Lavonia                GA  30553  [**]
HIS            7010    719890001  [**]  Lithia  Springs        GA  30057  [**]
HIS            7010    712090001  [**]  Lithia Springs         GA  30057  [**]
HIS            7010    721430999  [**]  Lithia Springs         GA  30057  [**]
MAI / MFC      1010    019663001  [**]  Macon                  GA  31206  [**]
CLS            3010    010404001  [**]  Macon                  GA  31202  [**]
CLS            3010    034759001  [**]  MACON                  GA  31202  [**]
HIS            7010    760216001  [**]  Macon                  GA  00000  [**]
CLS            3010    010656002  [**]  Marietta               GA  30064  [**]
MAI / MFC      4010    032249007  [**]  Marietta               GA  30061  [**]
HIS            7010    714020001  [**]  Marietta               GA  30067  [**]
HIS            7010    768887001  [**]  Marietta               GA  30067  [**]
HIS            7010    716770001  [**]  Mcrae                  GA  31055  [**]
MAI / MFC      1010    002747009  [**]  Norcross               GA  30071  [**]
MAI / MFC      1010    007887007  [**]  Norcross               GA  30091  [**]
CLS            3010    030789004  [**]  Norcross               GA  30075  [**]
CLS            3010    034660001  [**]  Norcross               GA  30071  [**]
HIS            7010    719920001  [**]  Norcross               GA  30136  [**]
CLS            3010    036519001  [**]  Peachtree City         GA  30269  [**]
MAI / MFC      1010    018661004  [**]  Pooler                 GA  31408  [**]
MAI / MFC      1010    014144008  [**]  Savannah               GA  31401  [**]
HIS            7010    712610001  [**]  Savannah               GA  31406  [**]
HIS            7010    713270001  [**]  Savannah               GA  31419  [**]
HIS            7010    722130001  [**]  Smyrna                 GA  30080  [**]
CLS            3010    014864001  [**]  St. Simmons Island     GA  31522  [**]
HIS            7010    719930001  [**]  Stockbridge            GA  30281  [**]
HIS            7010    711480001  [**]  Stone Mountain         GA  30086  [**]
HIS            7010    713900001  [**]  Stone Mountain         GA  30086  [**]
HIS            7010    714090001  [**]  Stone Mountain         GA  30086  [**]
MAI / MFC      1010    020896002  [**]  Swainsboro             GA  30401  [**]
MAI / MFC      1010    008157006  [**]  Tignall                GA  30668  [**]
MAI / MFC      1010    007073001  [**]  Tucker                 GA  30084  [**]
CLS            3010    034705001  [**]  Tucker                 GA  30084  [**]
HIS            7010    715130001  [**]  Tucker                 GA  30084  [**]
HIS            7010    721770999  [**]  Tybee Island           GA  31328  [**]
HIS            7010    721920001  [**]  Tybee Island           GA  31328  [**]
HIS            7010    713420001  [**]  Union City             GA  30291  [**]
MAI / MFC      1010    012596001  [**]  Woodstock              GA  30188  [**]
MAI / MFC      1010    014536001  [**]  Honolulu               HI  96809  [**]
CLS            3010    034515001  [**]  Honolulu               HI  96815  [**]
CLS            3010    034521001  [**]  Honolulu               HI  96815  [**]
CLS            3010    034521002  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690001  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690002  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690003  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690004  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690005  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690006  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690010  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690011  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690012  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690013  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690014  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690016  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690023  [**]  Honolulu               HI  96815  [**]
CLS            3010    034809001  [**]  Honolulu               HI  96815  [**]
CLS            3010    034900001  [**]  Honolulu               HI  96815  [**]
CLS            3010    034958001  [**]  Honolulu               HI  96815  [**]
CLS            3010    035027001  [**]  Honolulu               HI  96815  [**]
CLS            3010    035506001  [**]  Honolulu               HI  96815  [**]
CLS            3010    035512001  [**]  Honolulu               HI  96815  [**]
MAI / MFC      1010    036134007  [**]  Honolulu               HI  96819  [**]
CLS            3010    037201001  [**]  Honolulu               HI  96815  [**]
CLS            3010    037211001  [**]  Honolulu               HI  96815  [**]
CLS            3010    037317001  [**]  Honolulu               HI  96815  [**]
HIS            7010    712050001  [**]  Honolulu               HI  96815  [**]
HIS            7010    713860001  [**]  Honolulu               HI  96813  [**]
HIS            7010    713960001  [**]  Honolulu               HI  96805  [**]
HIS            7010    714480001  [**]  Honolulu               HI  96815  [**]
HIS            7010    714490001  [**]  Honolulu               HI  96814  [**]
HIS            7010    716250001  [**]  Honolulu               HI  96815  [**]
HIS            7010    716460001  [**]  Honolulu               HI  96816  [**]
HIS            7010    716480001  [**]  Honolulu               HI  96815  [**]
HIS            7010    717240001  [**]  Honolulu               HI  96815  [**]
HIS            7010    718030001  [**]  Honolulu               HI  96815  [**]
HIS            7010    718070001  [**]  Honolulu               HI  96814  [**]
HIS            7010    719301001  [**]  Honolulu               HI  96815  [**]
HIS            7010    721320001  [**]  Honolulu               HI  96815  [**]
HIS            7010    721970001  [**]  Honolulu               HI  96815  [**]
HIS            7010    721970999  [**]  Honolulu               HI  96815  [**]
HIS            7010    722020999  [**]  Honolulu               HI  96815  [**]
CLS            3010    034690007  [**]  Kailua  Kona           HI  96740  [**]
CLS            3010    034690026  [**]  Kailua  Kona           HI  96740  [**]
HIS            7010    714300001  [**]  Kamuela                HI  96743  [**]
CLS            3010    034690027  [**]  Kanuala                HI  96743  [**]
CLS            3010    034587001  [**]  Kapaa                  HI  96746  [**]
CLS            3010    034723001  [**]  Kapaa  Kauai           HI  96746  [**]
CLS            3010    034690028  [**]  Kapea                  HI  96746  [**]
CLS            3010    036566001  [**]  Kapolei                HI  96707  [**]
CLS            3010    034690018  [**]  Kihei                  HI  96753  [**]
HIS            7010    716470001  [**]  Kihei                  HI  96753  [**]
HIS            7010    717060001  [**]  Kihei                  HI  96753  [**]
CLS            3010    036584001  [**]  Kihei  Maui            HI  96753  [**]
CLS            3010    034690025  [**]  Kihie                  HI  96753  [**]
HIS            7010    715980001  [**]  Kihie                  HI  96753  [**]
HIS            7010    717070001  [**]  Kohala Coast           HI  96743  [**]
HIS            7010    717080001  [**]  Kohala Coast           HI  96743  [**]
CLS            3010    034690030  [**]  Koloa                  HI  96756  [**]
CLS            3010    034729001  [**]  KOLOA                  HI  96756  [**]

                                 Appendix F-1-17

<PAGE>   49


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    034690024  [**]  Lahaina                HI  96761  [**]
CLS            3010    034726001  [**]  Lahaina                HI  96761  [**]
CLS            3010    034736002  [**]  Lahaina                HI  96761  [**]
CLS            3010    034791001  [**]  Lahaina                HI  96761  [**]
CLS            3010    035047001  [**]  Lahaina                HI  96761  [**]
HIS            7010    716450001  [**]  Lahaina                HI  96761  [**]
HIS            7010    721620001  [**]  Lahaina                HI  96761  [**]
CLS            3010    034690021  [**]  Lihue                  HI  96766  [**]
CLS            3010    034690022  [**]  Lihue                  HI  96766  [**]
CLS            3010    034690029  [**]  Lihue                  HI  96786  [**]
HIS            7010    721590001  [**]  Lihue                  HI  96761  [**]
CLS            3010    034690008  [**]  Maui                   HI  96753  [**]
CLS            3010    034690009  [**]  Maui                   HI  96753  [**]
CLS            3010    034690017  [**]  Maui                   HI  96753  [**]
CLS            3010    034690019  [**]  Maui                   HI  96761  [**]
CLS            3010    034690020  [**]  Maui                   HI  96761  [**]
CLS            3010    033945001  [**]  Princeville            HI  96722  [**]
HIS            7010    714290001  [**]  Princeville            HI  96722  [**]
MAI / MFC      1010    035762001  [**]  Wahiawa                HI  96786  [**]
CLS            3010    034621001  [**]  Wailea                 HI  96753  [**]
HIS            7010    720900001  [**]  Wailea                 HI  96753  [**]
CLS            3010    034690031  [**]  Waimea                 HI  96796  [**]
HIS            7010    716370001  [**]  Ames                   IA  50011  [**]
HIS            7010    714840001  [**]  Burlington             IA  52601  [**]
MAI / MFC      1010    022898002  [**]  Cedar Rapids           IA  52404  [**]
CLS            3010    037381001  [**]  Cedar Rapids           IA  52404  [**]
HIS            7010    714760999  [**]  Cedar Rapids           IA  52401  [**]
HIS            7010    721680999  [**]  Cedar Rapids           IA  52402  [**]
HIS            7010    712740001  [**]  Coralville             IA  52241  [**]
CLS            3010    034656001  [**]  Des Moines             IA  50309  [**]
HIS            7010    718950001  [**]  Des Moines             IA  50308  [**]
HIS            7010    719460001  [**]  Des Moines             IA  50309  [**]
HIS            7010    710800001  [**]  Dubuque                IA  52001  [**]
HIS            7010    712500001  [**]  Dubuque                IA  52001  [**]
MAI / MFC      1020    022130001  [**]  Grimes                 IA  50111  [**]
MAI / MFC      1010    015097502  [**]  Marshalltown           IA  50158  [**]
HIS            7010    714880001  [**]  Waterloo               IA  50704  [**]
MAI / MFC      1010    007768001  [**]  Boise                  ID  83705  [**]
MAI / MFC      1010    010699001  [**]  Boise                  ID  83706  [**]
CLS            3010    034543001  [**]  Ketchum                ID  83340  [**]
MAI / MFC      1010    007467002  [**]  Kimberly               ID  83341  [**]
MAI / MFC      1010    012854001  [**]  McCall                 ID  83638  [**]
MAI / MFC      1020    008971001  [**]  Post Falls             ID  83854  [**]
CLS            3010    034899001  [**]  SANDPOINT              ID  83864  [**]
CLS            3010    034899002  [**]  SANDPOINT              ID  83864  [**]
CLS            3010    036554001  [**]  Sandpoint              ID  83864  [**]
CLS            3010    034636001  [**]  Sun Valley             ID  83354  [**]
HIS            7010    720960001  [**]  Sun Valley             ID  83353  [**]
MAI / MFC      1010    011616001  [**]  Addison                IL  60101  [**]
MAI / MFC      1010    031727001  [**]  Addison                IL  60101  [**]
MAI / MFC      1010    031727004  [**]  Addison                IL  60101  [**]
MAI / MFC      1010    034212001  [**]  Alisp                  IL  60658  [**]
MAI / MFC      1010    013116003  [**]  Alsip                  IL  60658  [**]
MAI / MFC      4010    022884002  [**]  Alsip                  IL  60658  [**]
MAI / MFC      1010    031753004  [**]  AMF O'Hare             IL  60666  [**]
CLS            3010    036679001  [**]  Argonne                IL  60439  [**]
CLS            3010    037465001  [**]  Argonne                IL  60439  [**]
MAI / MFC      1010    009571004  [**]  Arlington Heights      IL  60004  [**]
MAI / MFC      1010    010302001  [**]  Arlington Heights      IL  60004  [**]
HIS            7010    715080001  [**]  Arlington Heights      IL  60004  [**]
MAI / MFC      1010    015097002  [**]  Aurora                 IL  60504  [**]
MAI / MFC      1010    015097503  [**]  Aurora                 IL  60504  [**]
MAI / MFC      1010    033188001  [**]  Aurora                 IL  60504  [**]
MAI / MFC      1010    032564002  [**]  Aurora                 IL  60504  [**]
MAI / MFC      1010    032944002  [**]  Barrington             IL  60010  [**]
MAI / MFC      1020    035226001  [**]  Bartonville            IL  61607  [**]
MAI / MFC      4010    011492003  [**]  Batavia                IL  60510  [**]
MAI / MFC      4010    031420001  [**]  Batavia                IL  60510  [**]
MAI / MFC      1010    008157007  [**]  Bedford Park           IL  60638  [**]
MAI / MFC      1010    008157008  [**]  Bedford Park           IL  60638  [**]
MAI / MFC      1010    025560001  [**]  Bedford Park           IL  60638  [**]
MAI / MFC      1010    036380001  [**]  Bedford Park           IL  60638  [**]
GSI            9010    037038002  [**]  Belleville             IL  62223  [**]
CLS            3010    036873001  [**]  Big Rock               IL  60511  [**]
CLS            3010    036989001  [**]  Big Rock               IL  60511  [**]
MAI / MFC      4010    007629001  [**]  Blue Island            IL  60406  [**]
MAI / MFC      1010    003239001  [**]  Bridgeview             IL  60455  [**]
MAI / MFC      1010    008326002  [**]  Broadview              IL  60153  [**]
MAI / MFC      1010    008326006  [**]  Broadview              IL  60153  [**]
MAI / MFC      4010    032203001  [**]  Burr Ridge             IL  60521  [**]
MAI / MFC      1010    014546001  [**]  Burridge               IL  60521  [**]
MAI / MFC      1010    004029501  [**]  Carol Stream           IL  60188  [**]
CLS            3010    035340001  [**]  Champagne              IL  61820  [**]
CLS            3010    034279001  [**]  Champaign              IL  61820  [**]
HIS            7010    711500001  [**]  Champaign              IL  61820  [**]
MAI / MFC      1010    000870001  [**]  Chicago                IL  60641  [**]
MAI / MFC      1010    001716001  [**]  Chicago                IL  60608  [**]
MAI / MFC      1010    018481001  [**]  Chicago                IL  60608  [**]
MAI / MFC      1010    001838001  [**]  Chicago                IL  60604  [**]
MAI / MFC      1010    004166001  [**]  CHICAGO                IL  60632  [**]
MAI / MFC      4010    004807001  [**]  CHICAGO                IL  60612  [**]
MAI / MFC      1010    005787001  [**]  Chicago                IL  60638  [**]
MAI / MFC      1010    008086001  [**]  Chicago                IL  60638  [**]
MAI / MFC      1010    008086003  [**]  Chicago                IL  60638  [**]
MAI / MFC      1010    021473001  [**]  Chicago                IL  60606  [**]
MAI / MFC      1010    012202001  [**]  Chicago                IL  60611  [**]
MAI / MFC      1010    013996001  [**]  CHICAGO                IL  60631  [**]
MAI / MFC      1010    014144020  [**]  Chicago                IL  60608  [**]
CLS            3010    017106001  [**]  Chicago                IL  60604  [**]
MAI / MFC      1010    017569001  [**]  Chicago                IL  60632  [**]
MAI / MFC      1010    018833001  [**]  Chicago                IL  60618  [**]
MAI / MFC      1010    020985001  [**]  Chicago                IL  60611  [**]
MAI / MFC      1010    021759001  [**]  Chicago                IL  60632  [**]
MAI / MFC      1010    022371001  [**]  Chicago                IL  60644  [**]
MAI / MFC      1010    025564001  [**]  Chicago                IL  60611  [**]
MAI / MFC      4010    030960001  [**]  Chicago                IL  60609  [**]

                                 Appendix F-1-18

<PAGE>   50


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    033097001  [**]  Chicago                IL  60638  [**]
CLS            3010    033384001  [**]  Chicago                IL  60611  [**]
MAI / MFC      1010    033813012  [**]  Chicago                IL  60623  [**]
CLS            3010    034942001  [**]  Chicago                IL  60611  [**]
CLS            3010    034943001  [**]  Chicago                IL  60611  [**]
CLS            3010    035410001  [**]  Chicago                IL  60611  [**]
MAI / MFC      1020    035923002  [**]  Chicago                IL  60645  [**]
MAI / MFC      1020    036120001  [**]  Chicago                IL  60605  [**]
MAI / MFC      9999    036782001  [**]  Chicago                IL  60603  [**]
GSI            9010    036829001  [**]  Chicago                IL  60611  [**]
CLS            3010    036848001  [**]  Chicago                IL  60611  [**]
CLS            3010    037423001  [**]  Chicago                IL  60611  [**]
GSI            9010    037475001  [**]  Chicago                IL  60618  [**]
HIS            7010    710840001  [**]  Chicago                IL  60611  [**]
HIS            7010    712010002  [**]  Chicago                IL  60605  [**]
HIS            7010    712830001  [**]  Chicago                IL  60611  [**]
HIS            7010    713620001  [**]  Chicago                IL  60601  [**]
HIS            7010    714670001  [**]  Chicago                IL  60611  [**]
HIS            7010    715780001  [**]  Chicago                IL  60611  [**]
HIS            7010    717120001  [**]  Chicago                IL  60611  [**]
HIS            7010    717680001  [**]  Chicago                IL  60610  [**]
HIS            7010    720670001  [**]  Chicago                IL  60601  [**]
HIS            7010    721010001  [**]  Chicago                IL  60601  [**]
HIS            7010    721480001  [**]  Chicago                IL  60611  [**]
HIS            7010    740210999  [**]  Chicago                IL  60611  [**]
HIS            7010    740220999  [**]  Chicago                IL  60611  [**]
HIS            7010    761276001  [**]  Chicago                IL  60611  [**]
CLS            3010    015065001  [**]  Danville               IL  61832  [**]
MAI / MFC      1010    014144026  [**]  Decatur                IL  62526  [**]
HIS            7010    714900001  [**]  Decatur                IL  62526  [**]
MAI / MFC      1010    020941003  [**]  Delavan                IL  61734  [**]
MAI / MFC      1010    001527001  [**]  Downers Grove          IL  60515  [**]
MAI / MFC      1010    014144032  [**]  Duquoin                IL  62832  [**]
MAI / MFC      1010    032233001  [**]  East Moline            IL  61244  [**]
MAI / MFC      1010    020941004  [**]  East Peoria            IL  61611  [**]
MAI / MFC      1010    020941005  [**]  East Peoria            IL  61630  [**]
HIS            7010    716490001  [**]  Effingham              IL  62401  [**]
MAI / MFC      1010    010910001  [**]  Elgin                  IL  60121  [**]
MAI / MFC      4010    012118001  [**]  Elgin                  IL  60123  [**]
MAI / MFC      1010    022066001  [**]  Elgin                  IL  60123  [**]
MAI / MFC      1010    007541001  [**]  ELK GROVE              IL  60007  [**]
HIS            7010    761033001  [**]  Elk Grove              IL  00000  [**]
MAI / MFC      1010    020277001  [**]  Elk Grove Village      IL  60007  [**]
MAI / MFC      1010    022813001  [**]  Elk Grove Village      IL  60007  [**]
CLS            3010    034576001  [**]  Findlay                IL  62534  [**]
MAI / MFC      4010    032203005  [**]  Franklin               IL  60131  [**]
MAI / MFC      1010    014789002  [**]  Franklin Park          IL  60131  [**]
MAI / MFC      4010    032203009  [**]  Franklin Park          IL  60131  [**]
MAI / MFC      1010    017569002  [**]  Freeport               IL  61032  [**]
CLS            3010    034642001  [**]  Galena                 IL  61036  [**]
HIS            7010    711750001  [**]  Galena                 IL  61036  [**]
MAI / MFC      4010    030601003  [**]  Galesburg              IL  61401  [**]
HIS            7010    712600001  [**]  Galesburg              IL  61401  [**]
CLS            3010    021712001  [**]  Glenview               IL  60025  [**]
MAI / MFC      4010    010909001  [**]  Hampshire              IL  60140  [**]
HIS            7010    716310001  [**]  Harvey                 IL  60426  [**]
MAI / MFC      1010    006354001  [**]  Hebron                 IL  60034  [**]
MAI / MFC      1010    021130001  [**]  Hinsdale               IL  60521  [**]
MAI / MFC      4010    033505005  [**]  Hodgkins               IL  60525  [**]
MAI / MFC      1010    033813016  [**]  Hodgkins               IL  60525  [**]
HIS            7010    721850001  [**]  Itasca                 IL  60143  [**]
MAI / MFC      4010    021141001  [**]  Lincolnwood            IL  60646  [**]
MAI / MFC      1010    002795002  [**]  Lisle                  IL  60532  [**]
MAI / MFC      4010    033505002  [**]  Lisle                  IL  60532  [**]
MAI / MFC      1010    033505004  [**]  Lisle                  IL  60532  [**]
CLS            3010    035233001  [**]  Lisle                  IL  60532  [**]
CLS            3010    036627001  [**]  Lisle                  IL  60532  [**]
CLS            3010    036680001  [**]  Lisle                  IL  60532  [**]
MAI / MFC      1010    004439501  [**]  Lynwood                IL  61049  [**]
MAI / MFC      1010    009414501  [**]  Lynwood                IL  60411  [**]
MAI / MFC      1010    009751001  [**]  Madison                IL  62060  [**]
MAI / MFC      1010    009751002  [**]  Madison                IL  62060  [**]
HIS            7010    710730001  [**]  Marion                 IL  62959  [**]
MAI / MFC      1010    020941001  [**]  Morton                 IL  61550  [**]
CLS            3010    030789008  [**]  Naperville             IL  60563  [**]
MAI / MFC      1010    001234001  [**]  Northbrook             IL  60062  [**]
MAI / MFC      1010    002212001  [**]  Northbrook             IL  60062  [**]
CLS            3010    034939001  [**]  Northbrook             IL  60062  [**]
MAI / MFC      1020    035923001  [**]  Northbrook             IL  60062  [**]
CLS            3010    033463001  [**]  Oak Brook              IL  60521  [**]
MAI / MFC      1010    004439001  [**]  Oak Forest             IL  60452  [**]
HIS            7010    711130001  [**]  Oak Forest             IL  60452  [**]
MAI / MFC      1010    014998001  [**]  Oak Park               IL  60301  [**]
HIS            7010    720840001  [**]  Oakbrook               IL  60521  [**]
CLS            3010    033087001  [**]  PALATINE               IL  60067  [**]
CLS            3010    034861001  [**]  Palatine               IL  60067  [**]
MAI / MFC      1010    022898004  [**]  Peoria                 IL  61615  [**]
HIS            7010    037424001  [**]  Peoria                 IL  61611  [**]
MAI / MFC      1010    001838502  [**]  Rockford               IL  61104  [**]
MAI / MFC      1010    012100501  [**]  Rockford               IL  60019  [**]
HIS            7010    710770001  [**]  Rockford               IL  61125  [**]
HIS            7010    760784001  [**]  Rolling Meadows        IL  00000  [**]
CLS            3010    004595002  [**]  Rosemont               IL  60018  [**]
MAI / MFC      1010    008348005  [**]  Rosemont               IL  60018  [**]
CLS            3010    010655002  [**]  Rosemont               IL  60018  [**]
MAI / MFC      1010    022898001  [**]  Rosemont               IL  60019  [**]
HIS            7010    715440001  [**]  Rosemont               IL  60018  [**]
HIS            7010    721630001  [**]  Rosemont               IL  60018  [**]
MAI / MFC      4010    034423001  [**]  Salem                  IL  62881  [**]
MAI / MFC      1010    012596504  [**]  Sauk Village           IL  60411  [**]
HIS            7010    715030001  [**]  Schaumberg             IL  60195  [**]
MAI / MFC      1010    022227005  [**]  Schaumburg             IL  60173  [**]
HIS            7010    712430001  [**]  Schiller Park          IL  60175  [**]
HIS            7010    715590001  [**]  Schiller Park          IL  60176  [**]
MAI / MFC      4010    035804001  [**]  Skokie                 IL  60076  [**]
MAI / MFC      1010    014789001  [**]  Spring Grove           IL  60081  [**]

                                 Appendix F-1-19

<PAGE>   51


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY       ST  ZIP  MASTER #

HIS            7010    720480001  [**]  Springfield           IL  62701  [**]
HIS            7010    721890001  [**]  Springfield           IL  62701  [**]
MAI / MFC      1010    008348006  [**]  St. Charles           IL  60175  [**]
MAI / MFC      4010    020472005  [**]  St. Charles           IL  60174  [**]
MAI / MFC      1010    031564002  [**]  Towanda               IL  61776  [**]
MAI / MFC      1010    035731001  [**]  University Park       IL  60466  [**]
MAI / MFC      1010    012731002  [**]  Wauconda              IL  60084  [**]
MAI / MFC      1010    020203001  [**]  Wood Dale             IL  60191  [**]
MAI / MFC      1010    020203002  [**]  Wood Dale             IL  60191  [**]
MAI / MFC      1020    035504001  [**]  Woodstock             IL  60098  [**]
MAI / MFC      1010    014441001  [**]  Worth                 IL  60482  [**]
MAI / MFC      1010    014144509  [**]  Alexandria            IN  46001  [**]
MAI / MFC      4010    034332001  [**]  Auburn                IN  46706  [**]
HIS            7010    716270001  [**]  Bloomington           IN  47401  [**]
MAI / MFC      1010    007887008  [**]  Centerville           IN  47330  [**]
MAI / MFC      1010    007270001  [**]  Clarksville           IN  47131  [**]
MAI / MFC      4010    036102001  [**]  Columbus              IN  47202  [**]
MAI / MFC      4010    006401001  [**]  Elkhart               IN  46516  [**]
MAI / MFC      1020    015760003  [**]  Elkhart               IN  46514  [**]
MAI / MFC      4010    034103001  [**]  Elkhart               IN  46516  [**]
MAI / MFC      1010    007887005  [**]  Fort Wayne            IN  46808  [**]
MAI / MFC      4010    017067504  [**]  Fort Wayne            IN  46803  [**]
MAI / MFC      4010    034333001  [**]  Fort Wayne            IN  46809  [**]
HIS            7010    721670999  [**]  Ft. Wayne             IN  46808  [**]
HIS            7010    722030001  [**]  Ft. Wayne             IN  46808  [**]
HIS            7010    720560001  [**]  Highland              IN  46322  [**]
MAI / MFC      1010    000818005  [**]  Indianapolis          IN  46203  [**]
CLS            3010    003146001  [**]  Indianapolis          IN  46225  [**]
MAI / MFC      1010    008086002  [**]  Indianapolis          IN  46220  [**]
MAI / MFC      4010    011829001  [**]  Indianapolis          IN  46206  [**]
MAI / MFC      4010    011829002  [**]  INDIANAPOLIS          IN  46206  [**]
MAI / MFC      1010    012696001  [**]  Indianapolis          IN  46241  [**]
MAI / MFC      1030    012696002  [**]  Indianapolis          IN  46241  [**]
MAI / MFC      1010    017067001  [**]  Indianapolis          IN  46226  [**]
CLS            3010    034910001  [**]  Indianapolis          IN  46226  [**]
MAI / MFC      1010    035790001  [**]  Indianapolis          IN  46206  [**]
MAI / MFC      1010    036453002  [**]  Indianapolis          IN  46278  [**]
MAI / MFC      1010    037158004  [**]  Indianapolis          IN  46241  [**]
HIS            7010    710100001  [**]  Indianapolis          IN  46241  [**]
HIS            7010    710350001  [**]  Indianapolis          IN  46240  [**]
HIS            7010    712700001  [**]  Indianapolis          IN  46204  [**]
HIS            7010    717900001  [**]  Indianapolis          IN  46225  [**]
HIS            7010    718600001  [**]  Indianapolis          IN  47907  [**]
HIS            7010    720550001  [**]  Indianapolis          IN  46260  [**]
HIS            7010    721230001  [**]  Indianapolis          IN  46202  [**]
HIS            7010    721580001  [**]  Indianapolis          IN  46225  [**]
HIS            7010    712730001  [**]  Jasper                IN  47546  [**]
MAI / MFC      4010    034334001  [**]  La Porte              IN  46350  [**]
MAI / MFC      1020    021004001  [**]  Lafayette             IN  47904  [**]
MAI / MFC      1020    021004002  [**]  Lafayette             IN  47903  [**]
MAI / MFC      1020    033270001  [**]  Matthews              IN  46957  [**]
MAI / MFC      4010    011829502  [**]  Merrillville          IN  46410  [**]
MAI / MFC      1020    033270002  [**]  Muncie                IN  47305  [**]
MAI / MFC      4010    021331012  [**]  Rensselaer            IN  47978  [**]
MAI / MFC      1020    004040003  [**]  Richmond              IN  47374  [**]
MAI / MFC      4010    031321001  [**]  Seymour               IN  47274  [**]
MAI / MFC      4010    031321003  [**]  Seymour               IN  47274  [**]
MAI / MFC      1020    011829006  [**]  South Bend            IN  46628  [**]
MAI / MFC      1010    016060003  [**]  South Bend            IN  46628  [**]
MAI / MFC      1010    016719001  [**]  South Bend            IN  46628  [**]
HIS            7010    722000001  [**]  Syracuse              IN  46567  [**]
HIS            7010    713390001  [**]  Terre Haute           IN  47802  [**]
MAI / MFC      1010    012029001  [**]  Wabash                IN  46992  [**]
HIS            7016    702270999  [**]                        IT  00000  [**]
HIS            7016    702790999  [**]                        IT  00000  [**]
HIS            7016    704260999  [**]                        IT  00000  [**]
HIS            7016    709640999  [**]                        IT  00000  [**]
HIS            7016    709820999  [**]                        IT  00000  [**]
HIS            7010    711510999  [**]                        IT  00000  [**]
HIS            7016    712310999  [**]                        IT  00000  [**]
HIS            7016    713000999  [**]                        IT  00000  [**]
HIS            7010    713870001  [**]                        IT  00000  [**]
HIS            7010    719980999  [**]                        IT  00000  [**]
HIS            7014    720340999  [**]                        IT  00000  [**]
HIS            7010    720610999  [**]                        IT  00000  [**]
HIS            7010    720800999  [**]                        IT  00000  [**]
HIS            7010    721550001  [**]                        IT  00000  [**]
HIS            7014    770250999  [**]                        IT  00000  [**]
HIS            7016    780080999  [**]                        IT  00000  [**]
HIS            7016    705110999  [**]  Aberdeen              IT  00000  [**]
HIS            7016    709130999  [**]  Aberdeen              IT  00000  [**]
HIS            7010    715880001  [**]  Abidjan               IT  00000  [**]
HIS            7014    708540999  [**]  Abu Dhabi             IT  00000  [**]
HIS            7016    711470999  [**]  Abu Dhabi             IT  00000  [**]
HIS            7014    715290001  [**]  Abu Dhabi             IT  00000  [**]
HIS            7010    710170001  [**]  Acapulco              IT  00000  [**]
HIS            7010    717950001  [**]  Acapulco              IT  00000  [**]
HIS            7010    720740999  [**]  Acapulco              IT  00000  [**]
HIS            7010    722350001  [**]  Acapulco              IT  00000  [**]
HIS            7014    720770999  [**]  Aceves  Guadalajara
                                          (Jalisco)           IT  00000  [**]
HIS            7013    711230999  [**]  Adelaide              IT  00000  [**]
HIS            7013    714710001  [**]  Adelaide              IT  00000  [**]
HIS            7013    721090001  [**]  Adelaide              IT  00000  [**]
HIS            7016    705000999  [**]  Agana                 IT  00000  [**]
HIS            7010    709790999  [**]  Aichi                 IT  00000  [**]
HIS            7016    712490999  [**]  Al Ain                IT  00000  [**]
HIS            7016    718610999  [**]  Alexandria            IT  00000  [**]
HIS            7013    703980999  [**]  Alice Springs         IT  00000  [**]
HIS            7016    758720999  [**]  Altunizade  Istanbul  IT  00000  [**]
HIS            7014    721570999  [**]  Ampjur Muang Chiang   IT  00000  [**]
HIS            7014    721910999  [**]  Ampjur Muang Chiang   IT  00000  [**]
HIS            7016    712500999  [**]  Amsterdam             IT  00000  [**]
HIS            7016    705230999  [**]  Amsterdam             IT  00000  [**]
HIS            7016    708340999  [**]  Amsterdam             IT  00000  [**]
HIS            7016    715670001  [**]  Amsterdam             IT  00000  [**]

                                 Appendix F-1-20

<PAGE>   52


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7016    715680001  [**]  Amsterdam              IT  00000  [**]
HIS            7016    715190001  [**]  Anguilla               IT  00000  [**]
HIS            7010    707410999  [**]  Ankara                 IT  00000  [**]
HIS            7016    715740999  [**]  Annecy                 IT  00000  [**]
HIS            7014    721083099  [**]  Anse La Raie           IT  00000  [**]
HIS            7016    701840999  [**]  Antalya                IT  00000  [**]
HIS            7016    708170999  [**]  Antalya                IT  00000  [**]
HIS            7016    708990999  [**]  Antalya                IT  00000  [**]
HIS            7010    717980999  [**]  APO AP 96218-0562      IT  00000  [**]
HIS            7016    707700999  [**]  Arncliffe              IT  00000  [**]
HIS            7013    712260999  [**]  Ashmore                IT  00000  [**]
HIS            7016    703830999  [**]  Athens                 IT  00000  [**]
HIS            7016    704660999  [**]  Athens                 IT  00000  [**]
HIS            7016    705100999  [**]  Athens                 IT  00000  [**]
HIS            7016    706540999  [**]  Athens                 IT  00000  [**]
HIS            7016    708090999  [**]  Athens                 IT  00000  [**]
HIS            7016    708640999  [**]  Athens                 IT  00000  [**]
HIS            7016    714250999  [**]  Athens                 IT  00000  [**]
HIS            7016    715690001  [**]  Athens                 IT  00000  [**]
HIS            7016    721020001  [**]  Athens                 IT  00000  [**]
HIS            7013    711920999  [**]  Auckland               IT  00000  [**]
HIS            7013    719540001  [**]  Auckland               IT  00000  [**]
HIS            7014    715000999  [**]  Bali                   IT  00000  [**]
HIS            7014    770050999  [**]  Bandar Seri Begawan    IT  00000  [**]
HIS            7014    701770999  [**]  Bandung                IT  00000  [**]
HIS            7014    714670999  [**]  Bandung                IT  00000  [**]
HIS            7014    718960999  [**]  Bandung                IT  00000  [**]
HIS            7014    711430999  [**]  Bangkok                IT  00000  [**]
HIS            7014    714600999  [**]  Bangkok                IT  00000  [**]
HIS            7014    714800999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721450999  [**]  Bangkok                IT  00000  [**]
HIS            7014    701050999  [**]  Bangkok                IT  00000  [**]
HIS            7014    701180999  [**]  Bangkok                IT  00000  [**]
HIS            7014    701190999  [**]  Bangkok                IT  00000  [**]
HIS            7014    704240999  [**]  Bangkok                IT  00000  [**]
HIS            7014    706610999  [**]  Bangkok                IT  00000  [**]
HIS            7014    707490999  [**]  Bangkok                IT  00000  [**]
HIS            7014    707560999  [**]  Bangkok                IT  00000  [**]
HIS            7014    708220999  [**]  Bangkok                IT  00000  [**]
HIS            7014    708760999  [**]  Bangkok                IT  00000  [**]
HIS            7014    710340999  [**]  Bangkok                IT  00000  [**]
HIS            7014    710850999  [**]  Bangkok                IT  00000  [**]
HIS            7014    710910999  [**]  Bangkok                IT  00000  [**]
HIS            7014    712930999  [**]  Bangkok                IT  00000  [**]
HIS            7014    713390999  [**]  Bangkok                IT  00000  [**]
HIS            7014    713400999  [**]  Bangkok                IT  00000  [**]
HIS            7014    713520999  [**]  Bangkok                IT  00000  [**]
HIS            7014    715190999  [**]  Bangkok                IT  00000  [**]
HIS            7014    715460999  [**]  Bangkok                IT  00000  [**]
HIS            7014    715650999  [**]  Bangkok                IT  00000  [**]
HIS            7014    716060999  [**]  Bangkok                IT  00000  [**]
HIS            7010    716160001  [**]  Bangkok                IT  00000  [**]
HIS            7014    716420999  [**]  Bangkok                IT  00000  [**]
HIS            7014    716440999  [**]  Bangkok                IT  00000  [**]
HIS            7014    716720999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717050999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717130999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717860999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717870999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717920999  [**]  Bangkok                IT  00000  [**]
HIS            7014    717990001  [**]  Bangkok                IT  00000  [**]
HIS            7014    718010999  [**]  Bangkok                IT  00000  [**]
HIS            7014    718160999  [**]  Bangkok                IT  00000  [**]
HIS            7014    718270999  [**]  Bangkok                IT  00000  [**]
HIS            7014    718330999  [**]  Bangkok                IT  00000  [**]
HIS            7014    718600999  [**]  Bangkok                IT  00000  [**]
HIS            7014    718650999  [**]  Bangkok                IT  00000  [**]
HIS            7014    719370999  [**]  Bangkok                IT  00000  [**]
HIS            7014    719470999  [**]  Bangkok                IT  00000  [**]
HIS            7014    719510999  [**]  Bangkok                IT  00000  [**]
HIS            7014    719750999  [**]  Bangkok                IT  00000  [**]
HIS            7014    719870999  [**]  Bangkok                IT  00000  [**]
HIS            7014    720050999  [**]  Bangkok                IT  00000  [**]
HIS            7014    720350999  [**]  Bangkok                IT  00000  [**]
HIS            7014    720570999  [**]  Bangkok                IT  00000  [**]
HIS            7014    720710999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721070999  [**]  Bangkok                IT  00000  [**]
HIS            7013    721110999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721310001  [**]  Bangkok                IT  00000  [**]
HIS            7014    721350999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721490999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721500999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721560999  [**]  Bangkok                IT  00000  [**]
HIS            7014    721610999  [**]  Bangkok                IT  00000  [**]
HIS            7014    770320999  [**]  Bangkok                IT  00000  [**]
HIS            7014    714800002  [**]  Bangkok 10260          IT  00000  [**]
HIS            7016    719240999  [**]  Bangor                 IT  00000  [**]
HIS            7016    711670999  [**]  Barcelona              IT  00000  [**]
HIS            7010    703450999  [**]  Basel                  IT  00000  [**]
HIS            7014    721160999  [**]  Batam Island           IT  00000  [**]
HIS            7014    721820999  [**]  Batam Island           IT  00000  [**]
HIS            7016    707910999  [**]  Beaconsfield           IT  00000  [**]
HIS            7015    705660999  [**]  Beijing                IT  00000  [**]
HIS            7015    706970999  [**]  Beijing                IT  00000  [**]
HIS            7015    707060999  [**]  Beijing                IT  00000  [**]
HIS            7015    711440999  [**]  Beijing                IT  00000  [**]
HIS            7015    712940999  [**]  Beijing                IT  00000  [**]
HIS            7015    712950999  [**]  Beijing                IT  00000  [**]
HIS            7015    714560999  [**]  Beijing                IT  00000  [**]
HIS            7015    716990999  [**]  Beijing                IT  00000  [**]
HIS            7015    717110999  [**]  Beijing                IT  00000  [**]
HIS            7015    717680999  [**]  Beijing                IT  00000  [**]
HIS            7015    717830999  [**]  Beijing                IT  00000  [**]
HIS            7014    719300999  [**]  Beijing                IT  00000  [**]
HIS            7015    719910999  [**]  Beijing                IT  00000  [**]
HIS            7015    719930999  [**]  Beijing                IT  00000  [**]

                                 Appendix F-1-21

<PAGE>   53


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7015    719960999  [**]  Beijing                IT  00000  [**]
HIS            7015    720240999  [**]  Beijing                IT  00000  [**]
HIS            7015    720430999  [**]  Beijing                IT  00000  [**]
HIS            7015    720960999  [**]  Beijing                IT  00000  [**]
HIS            7014    721040999  [**]  Beijing                IT  00000  [**]
HIS            7015    721380999  [**]  Beijing                IT  00000  [**]
HIS            7015    721860999  [**]  Beijing                IT  00000  [**]
HIS            7015    770220999  [**]  Beijing                IT  00000  [**]
HIS            7015    770360999  [**]  Beijing                IT  00000  [**]
HIS            7015    715810999  [**]  Bejing                 IT  00000  [**]
HIS            7014    037453001  [**]  Belle Mare  Mauritius  IT  00000  [**]
HIS            7016    714620999  [**]  Benalmadena            IT  00000  [**]
HIS            7016    715700001  [**]  Beograd                IT  00000  [**]
HIS            7016    716020999  [**]  Berkshire              IT  00000  [**]
HIS            7016    706280999  [**]  Berlin                 IT  00000  [**]
HIS            7016    707610999  [**]  Berlin                 IT  00000  [**]
HIS            7014    721220999  [**]  Betong                 IT  00000  [**]
HIS            7016    780050999  [**]  Blackpool              IT  00000  [**]
CLS            3010    035534001  [**]  Bogota                 IT  00000  [**]
HIS            7016    705790999  [**]  Bolton                 IT  00000  [**]
CLS            3010    035354003  [**]  Bonaire                IT  00000  [**]
HIS            7016    705800999  [**]  Bournemouth            IT  00000  [**]
HIS            7016    706570999  [**]  Bradford               IT  00000  [**]
HIS            7016    712340999  [**]  Braunstone             IT  00000  [**]
HIS            7016    758340999  [**]  Brentford              IT  00000  [**]
HIS            7016    704050999  [**]  Brighton               IT  00000  [**]
HIS            7013    712220999  [**]  Brisbane               IT  00000  [**]
HIS            7013    715230001  [**]  Brisbane               IT  00000  [**]
HIS            7013    719560001  [**]  Brisbane               IT  00000  [**]
HIS            7013    758460999  [**]  Brisbane               IT  00000  [**]
HIS            7013    704690999  [**]  Brisbane               IT  00000  [**]
HIS            7016    704880999  [**]  Bristol                IT  00000  [**]
HIS            7016    706600999  [**]  Bristol                IT  00000  [**]
HIS            7013    709360999  [**]  Broadbeach             IT  00000  [**]
HIS            7013    715220001  [**]  Broadbeach Island      IT  00000  [**]
HIS            7016    711630999  [**]  Bromsgrove             IT  00000  [**]
HIS            7013    707420999  [**]  Broome                 IT  00000  [**]
HIS            7016    780320999  [**]  Broxted                IT  00000  [**]
HIS            7014    718630999  [**]  Brunei Darussalam      IT  00000  [**]
HIS            7016    705840999  [**]  Brussels               IT  00000  [**]
HIS            7016    706220999  [**]  Brussels               IT  00000  [**]
HIS            7016    708810999  [**]  Brussels               IT  00000  [**]
HIS            7016    715730001  [**]  Brussels               IT  00000  [**]
HIS            7016    720410001  [**]  Brussels               IT  00000  [**]
GSI            9010    037373001  [**]  Budapest               IT  00000  [**]
HIS            7016    709470999  [**]  Budapest               IT  00000  [**]
HIS            7016    713750001  [**]  Budapest               IT  00000  [**]
HIS            7016    714000001  [**]  Budapest               IT  00000  [**]
HIS            7016    719120999  [**]  Budapest               IT  00000  [**]
HIS            7013    720860999  [**]  Burma                  IT  00000  [**]
HIS            7010    710600001  [**]  Cabo San Lucas         IT  00000  [**]
HIS            7010    718350001  [**]  Cabo San Lucas         IT  00000  [**]
HIS            7013    705050999  [**]  Cairns                 IT  00000  [**]
HIS            7013    706230999  [**]  Cairns                 IT  00000  [**]
HIS            7013    706410999  [**]  Cairns                 IT  00000  [**]
HIS            7013    707390999  [**]  Cairns                 IT  00000  [**]
HIS            7013    709080999  [**]  Cairns                 IT  00000  [**]
HIS            7013    719050001  [**]  Cairns                 IT  00000  [**]
HIS            7016    712360999  [**]  Cairo                  IT  00000  [**]
HIS            7016    780070999  [**]  Cairo                  IT  00000  [**]
CLS            3010    035292004  [**]  Cairo                  IT  00000  [**]
HIS            7016    700820999  [**]  Cairo                  IT  00000  [**]
HIS            7016    705970999  [**]  Cairo                  IT  00000  [**]
HIS            7016    715870001  [**]  Cairo                  IT  00000  [**]
HIS            7016    716140001  [**]  Cairo                  IT  00000  [**]
HIS            7016    716290999  [**]  Cairo                  IT  00000  [**]
HIS            7016    718080999  [**]  Cairo                  IT  00000  [**]
HIS            7016    713160999  [**]  Cambridge              IT  00000  [**]
HIS            7013    709910999  [**]  Canberra               IT  00000  [**]
CLS            3010    036790001  [**]  Cancun                 IT  00000  [**]
HIS            7010    706800999  [**]  Cancun                 IT  00000  [**]
HIS            7010    710470001  [**]  Cancun                 IT  00000  [**]
HIS            7010    711350001  [**]  Cancun                 IT  00000  [**]
HIS            7010    711510001  [**]  Cancun                 IT  00000  [**]
HIS            7010    712070001  [**]  Cancun                 IT  00000  [**]
HIS            7010    715430001  [**]  Cancun                 IT  00000  [**]
HIS            7010    715540001  [**]  Cancun                 IT  00000  [**]
HIS            7010    717980001  [**]  Cancun                 IT  00000  [**]
HIS            7010    718360001  [**]  Cancun                 IT  00000  [**]
HIS            7010    718530001  [**]  Cancun                 IT  00000  [**]
HIS            7010    718550001  [**]  Cancun                 IT  00000  [**]
HIS            7010    720730999  [**]  Cancun                 IT  00000  [**]
HIS            7010    720750999  [**]  Cancun                 IT  00000  [**]
HIS            7010    721540999  [**]  Cancun                 IT  00000  [**]
HIS            7010    721700999  [**]  Cancun                 IT  00000  [**]
HIS            7016    703390999  [**]  Cannes                 IT  00000  [**]
HIS            7016    706240999  [**]  Cannes                 IT  00000  [**]
HIS            7016    715740001  [**]  Cannes                 IT  00000  [**]
HIS            7013    721100999  [**]  Cape Tribulation       IT  00000  [**]
CLS            3010    035353001  [**]  Caracas                IT  00000  [**]
CLS            3010    035445001  [**]  Caracas                IT  00000  [**]
CLS            3010    035445002  [**]  Caracas                IT  00000  [**]
CLS            3010    035448001  [**]  Caracas                IT  00000  [**]
HIS            7010    713040999  [**]  Caracas                IT  00000  [**]
HIS            7010    714650001  [**]  Caracus                IT  00000  [**]
HIS            7016    704270999  [**]  Cardiff                IT  00000  [**]
HIS            7010    709660999  [**]  Cartagena              IT  00000  [**]
HIS            7016    711800999  [**]  Cartagena              IT  00000  [**]
CLS            3010    003781010  [**]  Causeway Bay           IT  00000  [**]
HIS            7015    701200999  [**]  Causeway Bay           IT  00000  [**]
HIS            7015    716360999  [**]  Causeway Bay           IT  00000  [**]
HIS            7010    716970001  [**]  Causeway Bay           IT  00000  [**]
HIS            7015    718260001  [**]  Central Hong Kong      IT  00000  [**]
HIS            7014    715640999  [**]  Chachengchao           IT  00000  [**]
HIS            7015    716610999  [**]  Chai Wan               IT  00000  [**]
HIS            7015    770170999  [**]  Changchun              IT  00000  [**]

                                 Appendix F-1-22

<PAGE>   54


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7014    721480999  [**]  Chatuchak              IT  00000  [**]
HIS            7015    703050999  [**]  Cheju                  IT  00000  [**]
HIS            7015    704730999  [**]  Cheju                  IT  00000  [**]
HIS            7015    770130999  [**]  Cheju                  IT  00000  [**]
HIS            7014    720810999  [**]  Cheju City             IT  00000  [**]
HIS            7015    711970999  [**]  Cheju-Do               IT  00000  [**]
HIS            7016    780310999  [**]  Chelmsford             IT  00000  [**]
HIS            7014    710410999  [**]  Chiang Mai             IT  00000  [**]
HIS            7014    716140999  [**]  Chiang Mai             IT  00000  [**]
HIS            7010    717990999  [**]  Chiang Mai             IT  00000  [**]
HIS            7014    720640999  [**]  Chiang Mai             IT  00000  [**]
HIS            7014    770340999  [**]  Chiang Rai             IT  00000  [**]
HIS            7014    716070999  [**]  Chiangrai              IT  00000  [**]
HIS            7010    719630001  [**]  Chiba                  IT  00000  [**]
HIS            7014    713980999  [**]  Chonburi               IT  00000  [**]
HIS            7014    720440999  [**]  Chonburi               IT  00000  [**]
HIS            7014    721060999  [**]  Chonburi               IT  00000  [**]
HIS            7014    721710999  [**]  Chonburi               IT  00000  [**]
HIS            7014    721760999  [**]  Chonguri               IT  00000  [**]
HIS            7013    708720999  [**]  Christchurch           IT  00000  [**]
HIS            7010    714590001  [**]  Christchurch           IT  00000  [**]
MAI / MFC      4010    035867002  [**]  Coah. C.P. 26010       IT  00000  [**]
HIS            7013    709380999  [**]  Coffs Harbour          IT  00000  [**]
HIS            7010    722290001  [**]  Col Juarez             IT  00000  [**]
HIS            7010    711440001  [**]  Col. Anzures           IT  00000  [**]
HIS            7010    715550001  [**]  Col. Anzures           IT  00000  [**]
HIS            7010    715560001  [**]  Col. Anzures           IT  00000  [**]
HIS            7010    719080001  [**]  Col. Anzures           IT  00000  [**]
HIS            7010    718540001  [**]  Col. Del Valle         IT  00000  [**]
HIS            7010    716110001  [**]  Col. Polanco           IT  00000  [**]
HIS            7010    711870001  [**]  Colima                 IT  00000  [**]
HIS            7016    719430001  [**]  Cologne                IT  00000  [**]
HIS            7014    701170999  [**]  Colombo                IT  00000  [**]
HIS            7014    703000999  [**]  Colombo                IT  00000  [**]
HIS            7016    707230999  [**]  Colombo                IT  00000  [**]
HIS            7010    711450001  [**]  Colonia Chapalita      IT  00000  [**]
CLS            3010    035183001  [**]  Columbia               IT  00000  [**]
HIS            7016    712540999  [**]  Corfu                  IT  00000  [**]
HIS            7016    704040999  [**]  Coventry               IT  00000  [**]
HIS            7010    718370001  [**]  Cozumel                IT  00000  [**]
HIS            7014    720760999  [**]  Cozumel                IT  00000  [**]
HIS            7010    722300001  [**]  Cozumel                IT  00000  [**]
HIS            7016    717780999  [**]  Crawley                IT  00000  [**]
HIS            7016    706300999  [**]  Crete                  IT  00000  [**]
HIS            7016    712520999  [**]  Crete                  IT  00000  [**]
HIS            7016    715930999  [**]  Crete                  IT  00000  [**]
HIS            7016    720580999  [**]  Crystal Pallace        IT  00000  [**]
HIS            7016    709740999  [**]  Cumbria                IT  00000  [**]
CLS            3010    015420006  [**]  Curacao                IT  00000  [**]
HIS            7016    714830001  [**]  Curacao                IT  00000  [**]
HIS            7016    719450999  [**]  Dahab                  IT  00000  [**]
HIS            7015    720410999  [**]  Dalian                 IT  00000  [**]
HIS            7015    721250999  [**]  Dalian                 IT  00000  [**]
HIS            7015    721370999  [**]  Dalian                 IT  00000  [**]
HIS            7015    719030999  [**]  Dallian                IT  00000  [**]
HIS            7015    770590999  [**]  Danang                 IT  00000  [**]
HIS            7016    715600999  [**]  Dartford               IT  00000  [**]
HIS            7013    704100999  [**]  Darwin                 IT  00000  [**]
HIS            7013    706140999  [**]  Darwin                 IT  00000  [**]
HIS            7015    718470999  [**]  Davao City             IT  00000  [**]
HIS            7014    719500999  [**]  Davao City             IT  00000  [**]
HIS            7015    703850999  [**]  Deajeon                IT  00000  [**]
HIS            7014    713420999  [**]  Den Pasar              IT  00000  [**]
HIS            7014    719620999  [**]  Denpasar               IT  00000  [**]
HIS            7016    705770999  [**]  Derby                  IT  00000  [**]
HIS            7013    702860999  [**]  Dickson                IT  00000  [**]
HIS            7016    707920999  [**]  Dorset                 IT  00000  [**]
HIS            7014    708200999  [**]  Dubai                  IT  00000  [**]
HIS            7014    708770999  [**]  Dubai                  IT  00000  [**]
HIS            7014    715770001  [**]  Dubai                  IT  00000  [**]
HIS            7016    715850999  [**]  Dubai                  IT  00000  [**]
HIS            7016    718370999  [**]  Dubai                  IT  00000  [**]
HIS            7016    780090999  [**]  Dubai                  IT  00000  [**]
HIS            7016    715250001  [**]  Dublin                 IT  00000  [**]
HIS            7016    703490999  [**]  Dunblane               IT  00000  [**]
HIS            7016    705140999  [**]  Dundee                 IT  00000  [**]
HIS            7016    706430999  [**]  Dusseldorf             IT  00000  [**]
HIS            7016    711790999  [**]  Dusseldorf             IT  00000  [**]
HIS            7016    719440001  [**]  Dusseldorf 30          IT  00000  [**]
HIS            7013    713550999  [**]  East Fremantle         IT  00000  [**]
HIS            7014    721690999  [**]  East Java              IT  00000  [**]
HIS            7013    700360999  [**]  East Melbourne         IT  00000  [**]
HIS            7016    704060999  [**]  Eastbourne             IT  00000  [**]
HIS            7016    709170999  [**]  Eastbourne             IT  00000  [**]
HIS            7016    711660999  [**]  Eastbourne             IT  00000  [**]
HIS            7016    705150999  [**]  Edinburgh              IT  00000  [**]
HIS            7016    703780999  [**]  Edinburgh              IT  00000  [**]
HIS            7016    716200001  [**]  Edinburgh              IT  00000  [**]
HIS            7010    717010001  [**]  Edo Nueva Esparta      IT  00000  [**]
HIS            7016    711480999  [**]  Eilat                  IT  00000  [**]
HIS            7013    714900999  [**]  Ellen Brook            IT  00000  [**]
HIS            7010    716280001  [**]  Ensenada               IT  00000  [**]
HIS            7010    721460999  [**]  Ericcira               IT  00000  [**]
HIS            7016    703500999  [**]  Ermioni                IT  00000  [**]
HIS            7010    713780001  [**]  Fajardo                IT  00000  [**]
HIS            7016    715990999  [**]  Falkirk                IT  00000  [**]
HIS            7013    714630999  [**]  Footscray              IT  00000  [**]
HIS            7013    704110999  [**]  Forrest                IT  00000  [**]
HIS            7016    701640999  [**]  Frankfurt              IT  00000  [**]
HIS            7016    703240999  [**]  Frankfurt              IT  00000  [**]
HIS            7016    705220999  [**]  Frankfurt              IT  00000  [**]
HIS            7016    707620999  [**]  Frankfurt              IT  00000  [**]
HIS            7016    715820001  [**]  Frankfurt              IT  00000  [**]
HIS            7016    758090999  [**]  Frankfurt              IT  00000  [**]
CLS            3010    035269002  [**]  Freeport               IT  00000  [**]
HIS            7010    716920001  [**]  Freeport               IT  00000  [**]

                                 Appendix F-1-23

<PAGE>   55


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    721900999  [**]  Freeport               IT  00000  [**]
HIS            7010    721940001  [**]  Freeport               IT  00000  [**]
HIS            7010    722220001  [**]  Freeport               IT  00000  [**]
HIS            7010    722220999  [**]  Freeport               IT  00000  [**]
HIS            7010    722230001  [**]  Freeport               IT  00000  [**]
HIS            7010    722230002  [**]  Freeport               IT  00000  [**]
HIS            7016    715320999  [**]  Freising               IT  00000  [**]
HIS            7013    701990999  [**]  Fremantle              IT  00000  [**]
HIS            7013    710570001  [**]  Frenchs Forest         IT  00000  [**]
HIS            7014    719860999  [**]  Fujairah               IT  00000  [**]
HIS            7015    718770999  [**]  Fujian                 IT  00000  [**]
HIS            7015    719220999  [**]  Fujian                 IT  00000  [**]
HIS            7014    037446001  [**]  Fujian  Xiamen  China  IT  00000  [**]
GSI            9010    037233001  [**]  Gaborone               IT  00000  [**]
HIS            7015    717670999  [**]  Gansu                  IT  00000  [**]
HIS            7016    701370999  [**]  Gatwick                IT  00000  [**]
HIS            7016    700370999  [**]  Geneva                 IT  00000  [**]
HIS            7016    702750999  [**]  Geneva                 IT  00000  [**]
HIS            7016    709710999  [**]  Geneva                 IT  00000  [**]
HIS            7016    715830001  [**]  Geneva                 IT  00000  [**]
HIS            7016    705810999  [**]  Gerrards Cross         IT  00000  [**]
HIS            7016    721270999  [**]  Giza                   IT  00000  [**]
HIS            7016    721120999  [**]  Glasgow                IT  00000  [**]
HIS            7016    704190999  [**]  Glasgow                IT  00000  [**]
HIS            7016    704850999  [**]  Glasgow                IT  00000  [**]
HIS            7016    705120999  [**]  Glasgow                IT  00000  [**]
HIS            7016    705130999  [**]  Glasgow                IT  00000  [**]
HIS            7016    715790001  [**]  Glasgow                IT  00000  [**]
HIS            7016    758390999  [**]  Glasgow                IT  00000  [**]
HIS            7013    704490999  [**]  Gold Coast             IT  00000  [**]
HIS            7013    707950999  [**]  Gold Coast             IT  00000  [**]
HIS            7013    709370999  [**]  Gold Coast             IT  00000  [**]
HIS            7016    706560999  [**]  Gourock                IT  00000  [**]
HIS            7015    719230999  [**]  Guangxi                IT  00000  [**]
HIS            7015    710920999  [**]  Guangzhou              IT  00000  [**]
HIS            7010    715180001  [**]  Guatemala              IT  00000  [**]
HIS            7010    711420001  [**]  Guatemala City         IT  00000  [**]
HIS            7016    708560999  [**]  Guernsey               IT  00000  [**]
HIS            7015    718030999  [**]  Guilin                 IT  00000  [**]
GSI            9010    037348001  [**]  Gumpoldskirchen        IT  00000  [**]
GSI            9010    037372001  [**]  Gumpoldskirchen        IT  00000  [**]
GSI            9010    037403001  [**]  Gumpoldskirchen        IT  00000  [**]
HIS            7014    719970999  [**]  Haikou                 IT  00000  [**]
HIS            7015    721920999  [**]  Haikou                 IT  00000  [**]
HIS            7015    721790999  [**]  Hainan                 IT  00000  [**]
HIS            7015    770400999  [**]  Hainan                 IT  00000  [**]
HIS            7016    714380999  [**]  Hale                   IT  00000  [**]
HIS            7016    703310999  [**]  Hamburg                IT  00000  [**]
HIS            7016    703380999  [**]  Hamburg                IT  00000  [**]
HIS            7016    707580999  [**]  Hamburg                IT  00000  [**]
HIS            7016    707600999  [**]  Hamburg                IT  00000  [**]
HIS            7016    715840001  [**]  Hamburg                IT  00000  [**]
CLS            3010    035378001  [**]  Hamilton               IT  00000  [**]
HIS            7014    721340999  [**]  Hanoi                  IT  00000  [**]
HIS            7015    719000999  [**]  Harbin                 IT  00000  [**]
HIS            7014    719050999  [**]  Hatyai                 IT  00000  [**]
HIS            7016    700460999  [**]  Heathrow               IT  00000  [**]
HIS            7016    716150999  [**]  Heidelberg             IT  00000  [**]
HIS            7016    715850001  [**]  Helsinki               IT  00000  [**]
HIS            7016    716170001  [**]  Helsinki               IT  00000  [**]
HIS            7014    720780999  [**]  Hermosillo             IT  00000  [**]
HIS            7014    719780999  [**]  Ho Chi Minh City       IT  00000  [**]
HIS            7013    706770999  [**]  Hobart                 IT  00000  [**]
HIS            7015    710770999  [**]  Hong Kon               IT  00000  [**]
HIS            7010    700340999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    701140999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    702390999  [**]  Hong Kong              IT  00000  [**]
HIS            7010    705590999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    708940999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    711260999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    712020001  [**]  Hong Kong              IT  00000  [**]
HIS            7015    712370999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    715550999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    719600999  [**]  Hong Kong              IT  00000  [**]
HIS            7015    759090999  [**]  Hong Kong              IT  00000  [**]
CLS            3010    003781009  [**]  Hoofddorp              IT  00000  [**]
HIS            7016    706690999  [**]  Horley                 IT  00000  [**]
HIS            7010    717940001  [**]  Huatulco               IT  00000  [**]
HIS            7016    709650999  [**]  Ierapetra  Crete       IT  00000  [**]
HIS            7016    780300999  [**]  Ingatestone            IT  00000  [**]
HIS            7016    703480999  [**]  Inverness              IT  00000  [**]
HIS            7016    708570999  [**]  Inverness-Shire        IT  00000  [**]
HIS            7016    716400999  [**]  Inverness-Shire        IT  00000  [**]
HIS            7016    712530999  [**]  Iraklion               IT  00000  [**]
HIS            7014    720250999  [**]  Irian Jaya             IT  00000  [**]
HIS            7010    720320999  [**]  Isle Of Man            IT  00000  [**]
HIS            7016    712800999  [**]  Istanbul               IT  00000  [**]
HIS            7016    701820999  [**]  Istanbul               IT  00000  [**]
HIS            7014    712040001  [**]  Istanbul               IT  00000  [**]
HIS            7016    713230999  [**]  Istanbul               IT  00000  [**]
HIS            7016    714720001  [**]  Istanbul               IT  00000  [**]
HIS            7016    716590999  [**]  Istanbul               IT  00000  [**]
HIS            7014    700560999  [**]  Jakarta                IT  00000  [**]
HIS            7014    712290999  [**]  Jakarta                IT  00000  [**]
HIS            7010    713100999  [**]  Jakarta                IT  00000  [**]
HIS            7014    713410999  [**]  Jakarta                IT  00000  [**]
HIS            7010    715710001  [**]  Jakarta                IT  00000  [**]
HIS            7014    715970999  [**]  Jakarta                IT  00000  [**]
HIS            7014    721080001  [**]  Jakarta                IT  00000  [**]
HIS            7014    770120999  [**]  Jakarta                IT  00000  [**]
HIS            7016    714810001  [**]  Jakarta Pusat          IT  00000  [**]
HIS            7014    770610999  [**]  Jalan Taman Melaka     IT  00000  [**]
HIS            7010    713570001  [**]  Jalisco                IT  00000  [**]
HIS            7010    716860999  [**]  Jalisco                IT  00000  [**]
HIS            7010    720310001  [**]  Jalisco                IT  00000  [**]
HIS            7010    720320001  [**]  Jalisco                IT  00000  [**]

                                 Appendix F-1-24

<PAGE>   56


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7014    721940999  [**]  Jaohor Darut           IT  00000  [**]
HIS            7014    718490999  [**]  Jawa Barat             IT  00000  [**]
HIS            7016    702400999  [**]  Jeddah                 IT  00000  [**]
HIS            7016    715890001  [**]  Jeddah                 IT  00000  [**]
HIS            7013    720420999  [**]  Jersey                 IT  00000  [**]
HIS            7016    713560999  [**]  Jerusalem              IT  00000  [**]
HIS            7015    770540999  [**]  Jinan                  IT  00000  [**]
HIS            7010    717920001  [**]  Jiutepec               IT  00000  [**]
HIS            7016    701240999  [**]  Johannesburg           IT  00000  [**]
HIS            7014    713990999  [**]  Johor                  IT  00000  [**]
HIS            7014    721580999  [**]  Johor                  IT  00000  [**]
HIS            7014    037444001  [**]  Johor  Malaysia        IT  00000  [**]
HIS            7014    719490999  [**]  Johor Bahru            IT  00000  [**]
HIS            7014    719790999  [**]  Johor Bahru            IT  00000  [**]
HIS            7010    717930001  [**]  Juarez                 IT  00000  [**]
HIS            7010    702120999  [**]  Jung Ku                IT  00000  [**]
HIS            7014    719210999  [**]  Kalasin                IT  00000  [**]
HIS            7014    720980999  [**]  Kanchanaburi           IT  00000  [**]
HIS            7014    715010999  [**]  Kanjanaburi            IT  00000  [**]
HIS            7016    701920999  [**]  Karlsruhe              IT  00000  [**]
HIS            7014    718740999  [**]  Kedah Darul Aman       IT  00000  [**]
HIS            7014    721230999  [**]  Kedah Darul Aman       IT  00000  [**]
HIS            7016    705760999  [**]  Kenilworth             IT  00000  [**]
HIS            7016    716780999  [**]  Khamis Mushayt         IT  00000  [**]
HIS            7014    721000999  [**]  Khon Kaen              IT  00000  [**]
HIS            7016    715900001  [**]  Kinshasa               IT  00000  [**]
CLS            3010    035295006  [**]  Kitchener              IT  00000  [**]
HIS            7016    714350999  [**]  Knutsford              IT  00000  [**]
HIS            7016    706490999  [**]  Koln                   IT  00000  [**]
HIS            7014    770660999  [**]  Kota Kinabalu          IT  00000  [**]
HIS            7014    714590999  [**]  Kota Kinabalu  Sabah   IT  00000  [**]
HIS            7014    721750999  [**]  Kota Kinabalu  Sabah   IT  00000  [**]
HIS            7015    700640999  [**]  Kowloon                IT  00000  [**]
HIS            7015    700750999  [**]  Kowloon                IT  00000  [**]
HIS            7015    701300999  [**]  Kowloon                IT  00000  [**]
HIS            7015    701310999  [**]  Kowloon                IT  00000  [**]
HIS            7015    702610999  [**]  Kowloon                IT  00000  [**]
HIS            7015    703620999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706010999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706190999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706210999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706350999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706360999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706380999  [**]  Kowloon                IT  00000  [**]
HIS            7015    706620999  [**]  Kowloon                IT  00000  [**]
HIS            7015    707800999  [**]  Kowloon                IT  00000  [**]
HIS            7015    707820999  [**]  Kowloon                IT  00000  [**]
HIS            7015    708290999  [**]  Kowloon                IT  00000  [**]
HIS            7015    708840999  [**]  Kowloon                IT  00000  [**]
HIS            7015    712830999  [**]  Kowloon                IT  00000  [**]
HIS            7015    714320999  [**]  Kowloon                IT  00000  [**]
HIS            7015    714610999  [**]  Kowloon                IT  00000  [**]
HIS            7015    715540999  [**]  Kowloon                IT  00000  [**]
HIS            7015    716250999  [**]  Kowloon                IT  00000  [**]
HIS            7015    718150999  [**]  Kowloon                IT  00000  [**]
HIS            7015    718950999  [**]  Kowloon                IT  00000  [**]
HIS            7015    720020999  [**]  Kowloon                IT  00000  [**]
HIS            7015    720280999  [**]  Kowloon                IT  00000  [**]
HIS            7015    720630999  [**]  Kowloon                IT  00000  [**]
HIS            7015    720660999  [**]  Kowloon                IT  00000  [**]
HIS            7015    758200999  [**]  Kowloon                IT  00000  [**]
HIS            7015    703440999  [**]  Kowloon Bay            IT  00000  [**]
HIS            7015    714780001  [**]  Kowloon Bay  Kowloon   IT  00000  [**]
HIS            7014    720290999  [**]  Krapee                 IT  00000  [**]
CLS            3010    003781007  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    702800999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    702990999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    703110999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    710400999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    715020999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    715030999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    716330999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    717030999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    717550999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    719140999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    720190999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    720690999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    770430999  [**]  Kuala Lumpur           IT  00000  [**]
HIS            7014    037448001  [**]  Kuala Lumpur  Malaysia IT  00000  [**]
HIS            7014    037451001  [**]  Kuala Lumpur  Malaysia IT  00000  [**]
HIS            7014    721590999  [**]  Kuala Muda             IT  00000  [**]
HIS            7014    707980999  [**]  Kuala Selangor         IT  00000  [**]
HIS            7014    718970999  [**]  Kuala Trengganu        IT  00000  [**]
HIS            7014    770240999  [**]  Kuantan                IT  00000  [**]
HIS            7014    721240999  [**]  Kuantan  Pehang        IT  00000  [**]
HIS            7014    704380999  [**]  Kuching  Sarawak       IT  00000  [**]
HIS            7014    704390999  [**]  Kuching  Sarawak       IT  00000  [**]
HIS            7014    709090999  [**]  Kuching  Sarawak       IT  00000  [**]
HIS            7014    715670999  [**]  Kuching  Sarawak       IT  00000  [**]
HIS            7015    770090999  [**]  Kung Mig               IT  00000  [**]
HIS            7013    700520999  [**]  Kuranda                IT  00000  [**]
HIS            7016    712330999  [**]  Kusadasi               IT  00000  [**]
HIS            7014    711990999  [**]  Kuta                   IT  00000  [**]
HIS            7014    712680999  [**]  Kuta                   IT  00000  [**]
HIS            7014    712910999  [**]  Kuta                   IT  00000  [**]
HIS            7014    713210999  [**]  Kuta                   IT  00000  [**]
HIS            7014    720260999  [**]  Kuta                   IT  00000  [**]
HIS            7016    701070999  [**]  Kuwait                 IT  00000  [**]
HIS            7010    714410999  [**]  Kyong Ju City          IT  00000  [**]
HIS            7010    715160999  [**]  La Hulpe               IT  00000  [**]
HIS            7014    720120999  [**]  Langkawi               IT  00000  [**]
HIS            7010    722310999  [**]  Las Vegas              IT         [**]
HIS            7013    700410999  [**]  Launceston             IT  00000  [**]
HIS            7016    709570999  [**]  Leeds                  IT  00000  [**]
HIS            7016    716750999  [**]  Leeds                  IT  00000  [**]
HIS            7016    711810999  [**]  Leiden                 IT  00000  [**]

                                 Appendix F-1-25

<PAGE>   57


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7016    713220999  [**]  Leningrad              IT  00000  [**]
HIS            7015    717300999  [**]  Liaoning               IT  00000  [**]
HIS            7015    720030999  [**]  Liaoning               IT  00000  [**]
HIS            7016    716070001  [**]  Libraville             IT  00000  [**]
HIS            7016    705480999  [**]  Libreville             IT  00000  [**]
HIS            7015    721130999  [**]  Lijiang                IT  00000  [**]
GSI            9010    036917001  [**]  Lima                   IT  00000  [**]
HIS            7010    715310001  [**]  Lima                   IT  00000  [**]
HIS            7010    037497001  [**]  Lima  Peru             IT  00000  [**]
HIS            7016    702820999  [**]  Limassol               IT  00000  [**]
HIS            7016    704080999  [**]  Limassol               IT  00000  [**]
HIS            7016    704840999  [**]  Limassol               IT  00000  [**]
HIS            7016    714580999  [**]  Limerick               IT  00000  [**]
HIS            7016    716800999  [**]  Lincolnshire           IT  00000  [**]
HIS            7016    713440999  [**]  Lisboa                 IT  00000  [**]
HIS            7016    714340999  [**]  Liverpool              IT  00000  [**]
HIS            7010    718420001  [**]  Lomas De Chapultepec   IT  00000  [**]
HIS            7016    707210999  [**]  London                 IT  00000  [**]
HIS            7016    718360999  [**]  London                 IT  00000  [**]
HIS            7016    700400999  [**]  London                 IT  00000  [**]
HIS            7016    702670999  [**]  London                 IT  00000  [**]
HIS            7016    703100999  [**]  London                 IT  00000  [**]
HIS            7016    703130999  [**]  London                 IT  00000  [**]
HIS            7016    703140999  [**]  London                 IT  00000  [**]
HIS            7016    703150999  [**]  London                 IT  00000  [**]
HIS            7016    703170999  [**]  London                 IT  00000  [**]
HIS            7016    703800999  [**]  London                 IT  00000  [**]
HIS            7016    704250999  [**]  London                 IT  00000  [**]
HIS            7016    709150999  [**]  London                 IT  00000  [**]
HIS            7016    709340999  [**]  London                 IT  00000  [**]
HIS            7016    710720999  [**]  London                 IT  00000  [**]
HIS            7016    713050999  [**]  London                 IT  00000  [**]
HIS            7016    714200999  [**]  London                 IT  00000  [**]
HIS            7016    715090999  [**]  London                 IT  00000  [**]
HIS            7016    715240001  [**]  London                 IT  00000  [**]
HIS            7016    715250999  [**]  London                 IT  00000  [**]
HIS            7016    715720001  [**]  London                 IT  00000  [**]
HIS            7016    715800001  [**]  London                 IT  00000  [**]
HIS            7016    715920001  [**]  London                 IT  00000  [**]
HIS            7016    715990001  [**]  London                 IT  00000  [**]
HIS            7016    717340999  [**]  London                 IT  00000  [**]
HIS            7016    719130999  [**]  London                 IT  00000  [**]
HIS            7016    719290999  [**]  London                 IT  00000  [**]
HIS            7016    719450001  [**]  London                 IT  00000  [**]
HIS            7016    719460999  [**]  London                 IT  00000  [**]
HIS            7010    719940999  [**]  Longkon City           IT  00000  [**]
HIS            7014    720840999  [**]  Longkou City           IT  00000  [**]
HIS            7016    759170999  [**]  Lourinha               IT  00000  [**]
HIS            7016    705620999  [**]  Ludwigsburg            IT  00000  [**]
HIS            7016    715330999  [**]  Luebeck                IT  00000  [**]
HIS            7016    715940001  [**]  Lusaka                 IT  00000  [**]
HIS            7016    709930999  [**]  Luxembourg             IT  00000  [**]
HIS            7016    715950001  [**]  Luxembourg             IT  00000  [**]
HIS            7016    708750999  [**]  Luxor                  IT  00000  [**]
HIS            7016    714390999  [**]  Lymm                   IT  00000  [**]
HIS            7015    710230999  [**]  Macau                  IT  00000  [**]
HIS            7015    717690999  [**]  Macau                  IT  00000  [**]
HIS            7013    713310999  [**]  Mackay                 IT  00000  [**]
HIS            7013    720550999  [**]  Mackay                 IT  00000  [**]
HIS            7016    712730999  [**]  Madeira                IT  00000  [**]
HIS            7016    700860999  [**]  Madrid                 IT  00000  [**]
HIS            7016    713150999  [**]  Madrid                 IT  00000  [**]
HIS            7016    715750001  [**]  Madrid                 IT  00000  [**]
HIS            7016    714100999  [**]  Maidstone              IT  00000  [**]
HIS            7016    703650999  [**]  Mainz                  IT  00000  [**]
HIS            7014    722250001  [**]  Majuro  MH 96960       IT  00000  [**]
HIS            7014    715920999  [**]  Malacca                IT  00000  [**]
HIS            7016    712820999  [**]  Malaga                 IT  00000  [**]
HIS            7014    037452001  [**]  Malaysia               IT  00000  [**]
HIS            7010    712560999  [**]  Malia                  IT  00000  [**]
HIS            7016    707870999  [**]  Malta                  IT  00000  [**]
HIS            7016    716120001  [**]  Manama                 IT  00000  [**]
HIS            7014    720650999  [**]  Mandalay               IT  00000  [**]
HIS            7014    700590999  [**]  Manila                 IT  00000  [**]
HIS            7015    707810999  [**]  Manila                 IT  00000  [**]
HIS            7015    709100999  [**]  Manila                 IT  00000  [**]
HIS            7014    715960001  [**]  Manila                 IT  00000  [**]
HIS            7014    716980001  [**]  Manila                 IT  00000  [**]
HIS            7014    720970999  [**]  Manila                 IT  00000  [**]
HIS            7013    702950999  [**]  Manly                  IT  00000  [**]
HIS            7010    750000999  [**]  Manly                  IT  00000  [**]
HIS            7013    707480999  [**]  Manunda                IT  00000  [**]
HIS            7010    715420001  [**]  Manzanillo             IT  00000  [**]
HIS            7010    716680001  [**]  Manzanillo             IT  00000  [**]
HIS            7010    722050001  [**]  Manzanillo             IT  00000  [**]
HIS            7010    722050999  [**]  Manzanillo             IT  00000  [**]
HIS            7016    718910999  [**]  Marianske Lazne        IT  00000  [**]
HIS            7016    713890001  [**]  Marne-La-Vallee        IT  00000  [**]
HIS            7014    720670999  [**]  Mataram                IT  00000  [**]
HIS            7016    706470999  [**]  Mayaguez               IT  00000  [**]
HIS            7010    711630001  [**]  Mazatlan               IT  00000  [**]
HIS            7013    713070999  [**]  Melbourne              IT  00000  [**]
HIS            7013    700730999  [**]  Melbourne              IT  00000  [**]
HIS            7013    711840999  [**]  Melbourne              IT  00000  [**]
HIS            7013    711850999  [**]  Melbourne              IT  00000  [**]
HIS            7013    712140999  [**]  Melbourne              IT  00000  [**]
HIS            7014    770600999  [**]  Mentakab  Pehang       IT  00000  [**]
HIS            7010    720160999  [**]  Merida                 IT  00000  [**]
HIS            7013    710740999  [**]  Mermaid Waters         IT  00000  [**]
HIS            7016    712320999  [**]  Mersin                 IT  00000  [**]
HIS            7016    712660999  [**]  Mersin                 IT  00000  [**]
CLS            3010    035189003  [**]  Mexico                 IT  00000  [**]
CLS            3010    037179001  [**]  Mexico                 IT  00000  [**]
CLS            3010    037266001  [**]  Mexico                 IT  00000  [**]
HIS            7010    715570001  [**]  Mexico                 IT  00000  [**]
HIS            7010    710480001  [**]  Mexico City            IT  00000  [**]

                                 Appendix F-1-26

<PAGE>   58


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    710480999  [**]  Mexico City            IT  00000  [**]
HIS            7010    718520001  [**]  Mexico City            IT  00000  [**]
CLS            3010    035446001  [**]  MIDDLESEX              IT  00000  [**]
CLS            3010    035447001  [**]  Middlesex              IT  00000  [**]
HIS            7016    714770001  [**]  Middlesex              IT  00000  [**]
HIS            7016    703060999  [**]  Milano                 IT  00000  [**]
HIS            7016    709940999  [**]  Monaco Cedex           IT  00000  [**]
HIS            7016    717170999  [**]  Monaco Cedex           IT  00000  [**]
HIS            7016    717180999  [**]  Monaco Cedex           IT  00000  [**]
HIS            7016    709800999  [**]  Monte Carlo            IT  00000  [**]
CLS            3010    035254001  [**]  Montego Bay            IT  00000  [**]
HIS            7010    717920002  [**]  Morelos                IT  00000  [**]
HIS            7016    712670999  [**]  Moscow                 IT  00000  [**]
HIS            7016    713580999  [**]  Moscow                 IT  00000  [**]
HIS            7014    720300999  [**]  Mukdaharn              IT  00000  [**]
HIS            7016    700870999  [**]  Munchen                IT  00000  [**]
HIS            7016    706660999  [**]  Munich                 IT  00000  [**]
HIS            7016    709460999  [**]  Munich                 IT  00000  [**]
HIS            7016    716020001  [**]  Munich                 IT  00000  [**]
HIS            7016    704220999  [**]  Muscat                 IT  00000  [**]
HIS            7016    716030001  [**]  Muscat                 IT  00000  [**]
HIS            7014    715660001  [**]  Muttrah                IT  00000  [**]
HIS            7013    701850999  [**]  N. Sydney              IT  00000  [**]
HIS            7016    704070999  [**]  N. Warrington          IT  00000  [**]
HIS            7013    706780999  [**]  Nadi                   IT  00000  [**]
HIS            7013    706930999  [**]  Nadi                   IT  00000  [**]
HIS            7013    708050999  [**]  Nadi                   IT  00000  [**]
HIS            7016    705720999  [**]  Nairobi                IT  00000  [**]
HIS            7016    716040001  [**]  Nairobi                IT  00000  [**]
HIS            7010    717000999  [**]  Nairobi                IT  00000  [**]
HIS            7016    758590999  [**]  Nairobi                IT  00000  [**]
HIS            7014    720130999  [**]  Nakhonsithammarat      IT  00000  [**]
HIS            7014    721210999  [**]  Nakornsawan            IT  00000  [**]
HIS            7010    716100001  [**]  Nam. Cyrieovyeh 43/5   IT  00000  [**]
HIS            7015    711820999  [**]  Nanjing                IT  00000  [**]
HIS            7013    709900999  [**]  Narrabundah            IT  00000  [**]
CLS            3010    035208001  [**]  Nassau                 IT  00000  [**]
CLS            3010    036664001  [**]  Nassau                 IT  00000  [**]
CLS            3010    036664002  [**]  Nassau                 IT  00000  [**]
GSI            9010    036918001  [**]  Nassau                 IT  00000  [**]
HIS            7010    718720001  [**]  Nassau                 IT  00000  [**]
HIS            7014    709320999  [**]  Negara Brunei 
                                         Darussalam            IT  00000  [**]
HIS            7010    037427001  [**]  Nepean  Ontario        IT  00000  [**]
HIS            7016    715700999  [**]  Neuilly-Sur-Seine      IT  00000  [**]
HIS            7014    717090001  [**]  New Dehli              IT  00000  [**]
HIS            7014    720820999  [**]  New Delhi              IT  00000  [**]
HIS            7016    758430999  [**]  New Isenburg           IT  00000  [**]
HIS            7016    708510999  [**]  Newbury                IT  00000  [**]
HIS            7016    708310999  [**]  Newcastle              IT  00000  [**]
HIS            7016    709750999  [**]  Newcastle Upon Tyne    IT  00000  [**]
HIS            7016    712350999  [**]  Newport                IT  00000  [**]
HIS            7016    712380999  [**]  Nice                   IT  00000  [**]
HIS            7015    718980999  [**]  Ningbo                 IT  00000  [**]
HIS            7013    711740999  [**]  Noosa Heads            IT  00000  [**]
HIS            7016    714130999  [**]  North Lincoln          IT  00000  [**]
HIS            7014    721930999  [**]  North Sulawesi         IT  00000  [**]
HIS            7013    712860999  [**]  North Sydney           IT  00000  [**]
HIS            7013    770130001  [**]  North Sydney           IT  00000  [**]
HIS            7013    710360999  [**]  North Wollongong       IT  00000  [**]
HIS            7016    714110999  [**]  Northampton            IT  00000  [**]
HIS            7016    714120999  [**]  Northampton            IT  00000  [**]
HIS            7016    719660999  [**]  Northants              IT  00000  [**]
HIS            7016    706580999  [**]  Nottingham             IT  00000  [**]
HIS            7014    715040999  [**]  Nusa Dua               IT  00000  [**]
HIS            7014    718520999  [**]  Nusa Dua               IT  00000  [**]
HIS            7010    714820001  [**]  Oaxaca                 IT  00000  [**]
HIS            7010    717930002  [**]  Oaxaca                 IT  00000  [**]
HIS            7016    714370999  [**]  Oldham                 IT  00000  [**]
GSI            9010    036706001  [**]  Oranjestad             IT  00000  [**]
HIS            7016    710510001  [**]  Oranjestad             IT  00000  [**]
HIS            7010    703700999  [**]  Orly                   IT  00000  [**]
HIS            7010    704990999  [**]  Osaka                  IT  00000  [**]
HIS            7016    716810999  [**]  Oulton                 IT  00000  [**]
HIS            7014    719360999  [**]  Padang                 IT  00000  [**]
HIS            7016    718920001  [**]  Pago Pago              IT  00000  [**]
HIS            7014    718500999  [**]  Pahang Darul Makmur    IT  00000  [**]
HIS            7016    716000999  [**]  Paisley                IT  00000  [**]
HIS            7016    714130001  [**]  Palm Beach             IT  00000  [**]
HIS            7013    720560999  [**]  Palm Cove              IT  00000  [**]
GSI            9010    037278001  [**]  Palmer                 IT  00000  [**]
GSI            9010    037378001  [**]  Pampanga               IT  00000  [**]
HIS            7016    702680999  [**]  Paphos                 IT  00000  [**]
HIS            7016    715510001  [**]  Paramaribo             IT  00000  [**]
HIS            7016    714890999  [**]  Paris                  IT  00000  [**]
HIS            7016    715350999  [**]  Paris                  IT  00000  [**]
HIS            7016    715380999  [**]  Paris                  IT  00000  [**]
HIS            7016    715410999  [**]  Paris                  IT  00000  [**]
HIS            7016    716200999  [**]  Paris                  IT  00000  [**]
HIS            7016    700200999  [**]  Paris                  IT  00000  [**]
HIS            7016    700690999  [**]  Paris                  IT  00000  [**]
HIS            7016    701790999  [**]  Paris                  IT  00000  [**]
HIS            7016    702130999  [**]  Paris                  IT  00000  [**]
HIS            7016    703070999  [**]  Paris                  IT  00000  [**]
HIS            7016    705680999  [**]  Paris                  IT  00000  [**]
HIS            7016    707330999  [**]  Paris                  IT  00000  [**]
HIS            7016    708800999  [**]  Paris                  IT  00000  [**]
HIS            7016    708880999  [**]  Paris                  IT  00000  [**]
HIS            7016    709500999  [**]  Paris                  IT  00000  [**]
HIS            7016    709510999  [**]  Paris                  IT  00000  [**]
HIS            7016    709520999  [**]  Paris                  IT  00000  [**]
HIS            7016    709530999  [**]  Paris                  IT  00000  [**]
HIS            7016    709540999  [**]  Paris                  IT  00000  [**]
HIS            7016    709550999  [**]  Paris                  IT  00000  [**]
HIS            7016    709560999  [**]  Paris                  IT  00000  [**]
HIS            7016    709760999  [**]  Paris                  IT  00000  [**]
HIS            7016    712740999  [**]  Paris                  IT  00000  [**]

                                 Appendix F-1-27

<PAGE>   59


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7016    713570999  [**]  Paris                  IT  00000  [**]
HIS            7016    713970999  [**]  Paris                  IT  00000  [**]
HIS            7016    714430999  [**]  Paris                  IT  00000  [**]
HIS            7016    714810999  [**]  Paris                  IT  00000  [**]
HIS            7016    714820999  [**]  Paris                  IT  00000  [**]
HIS            7016    714830999  [**]  Paris                  IT  00000  [**]
HIS            7016    714840999  [**]  Paris                  IT  00000  [**]
HIS            7016    714850999  [**]  Paris                  IT  00000  [**]
HIS            7016    714860999  [**]  Paris                  IT  00000  [**]
HIS            7016    714870999  [**]  Paris                  IT  00000  [**]
HIS            7016    714880999  [**]  Paris                  IT  00000  [**]
HIS            7016    714970999  [**]  Paris                  IT  00000  [**]
HIS            7016    714980999  [**]  Paris                  IT  00000  [**]
HIS            7016    714990999  [**]  Paris                  IT  00000  [**]
HIS            7016    715360999  [**]  Paris                  IT  00000  [**]
HIS            7016    715370999  [**]  Paris                  IT  00000  [**]
HIS            7016    715390999  [**]  Paris                  IT  00000  [**]
HIS            7016    715400999  [**]  Paris                  IT  00000  [**]
HIS            7016    715690999  [**]  Paris                  IT  00000  [**]
HIS            7016    715910001  [**]  Paris                  IT  00000  [**]
HIS            7016    715950999  [**]  Paris                  IT  00000  [**]
HIS            7016    716090001  [**]  Paris                  IT  00000  [**]
HIS            7016    716160999  [**]  Paris                  IT  00000  [**]
HIS            7016    716170999  [**]  Paris                  IT  00000  [**]
HIS            7016    716180999  [**]  Paris                  IT  00000  [**]
HIS            7016    716190999  [**]  Paris                  IT  00000  [**]
HIS            7016    716760999  [**]  Paris                  IT  00000  [**]
HIS            7016    716770999  [**]  Paris                  IT  00000  [**]
HIS            7016    717731099  [**]  Paris                  IT  00000  [**]
HIS            7016    717732099  [**]  Paris                  IT  00000  [**]
HIS            7016    717733099  [**]  Paris                  IT  00000  [**]
HIS            7016    717770999  [**]  Paris                  IT  00000  [**]
HIS            7016    758470999  [**]  Paris                  IT  00000  [**]
HIS            7013    714460999  [**]  Parramatta             IT  00000  [**]
HIS            7013    714910999  [**]  Parramatta             IT  00000  [**]
HIS            7014    710020999  [**]  Penang                 IT  00000  [**]
HIS            7014    710080999  [**]  Penang                 IT  00000  [**]
HIS            7014    710090999  [**]  Penang                 IT  00000  [**]
HIS            7014    715750999  [**]  Penang                 IT  00000  [**]
HIS            7014    716040999  [**]  Penang                 IT  00000  [**]
HIS            7014    716050999  [**]  Penang                 IT  00000  [**]
HIS            7014    720180999  [**]  Penang                 IT  00000  [**]
CLS            3010    037417001  [**]  Perak  Malaysia  32300 IT  00000  [**]
HIS            7014    770260999  [**]  Perak Darul Ridzuan    IT  00000  [**]
HIS            7013    707120999  [**]  Perth                  IT  00000  [**]
HIS            7013    700890999  [**]  Perth                  IT  00000  [**]
HIS            7013    702420999  [**]  Perth                  IT  00000  [**]
HIS            7013    703030999  [**]  Perth                  IT  00000  [**]
HIS            7013    704500999  [**]  Perth                  IT  00000  [**]
HIS            7013    706790999  [**]  Perth                  IT  00000  [**]
HIS            7016    715980999  [**]  Perth                  IT  00000  [**]
HIS            7016    703770999  [**]  Perthshire             IT  00000  [**]
HIS            7016    708580999  [**]  Perthshire             IT  00000  [**]
HIS            7014    702360999  [**]  Petalig Jaya           IT  00000  [**]
GSI            9010    037268001  [**]  Philippines            IT  00000  [**]
HIS            7014    721730999  [**]  Phitsanulok            IT  00000  [**]
HIS            7014    720620999  [**]  Phitsanuloke           IT  00000  [**]
HIS            7014    706950999  [**]  Phuket                 IT  00000  [**]
HIS            7014    711180999  [**]  Phuket                 IT  00000  [**]
HIS            7014    715800999  [**]  Phuket                 IT  00000  [**]
HIS            7014    718000999  [**]  Phuket                 IT  00000  [**]
HIS            7014    719840999  [**]  Phuket                 IT  00000  [**]
HIS            7010    715150001  [**]  Playa Del Carmen       IT  00000  [**]
HIS            7016    701810999  [**]  Porlamar               IT  00000  [**]
HIS            7013    719700001  [**]  Port Douglas           IT  00000  [**]
HIS            7014    721080999  [**]  Port Louis             IT  00000  [**]
HIS            7014    721081099  [**]  Port Louis             IT  00000  [**]
HIS            7016    759140999  [**]  Port Louis             IT  00000  [**]
HIS            7016    700070999  [**]  Port Of Spain          IT  00000  [**]
HIS            7016    709140999  [**]  Portsmouth             IT  00000  [**]
HIS            7013    715130999  [**]  Potts Point            IT  00000  [**]
HIS            7016    710470999  [**]  Prague 1               IT  00000  [**]
HIS            7016    716580999  [**]  Prague 1               IT  00000  [**]
HIS            7010    715810001  [**]  Praha                  IT  00000  [**]
HIS            7016    759120999  [**]  Praha 8                IT  00000  [**]
HIS            7016    715790999  [**]  Praslin                IT  00000  [**]
HIS            7014    719610999  [**]  Prawet                 IT  00000  [**]
HIS            7016    705780999  [**]  Prestbury              IT  00000  [**]
HIS            7010    722090001  [**]  Puebla                 IT  00000  [**]
HIS            7010    722090999  [**]  Puebla                 IT  00000  [**]
HIS            7010    711070001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    711270001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    715210001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    716560001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    718470001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    718560001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    720330001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    720340001  [**]  Puerto Vallarta        IT  00000  [**]
HIS            7010    713910001  [**]  Puerto Vallerta        IT  00000  [**]
HIS            7014    719590999  [**]  Pulan Batam            IT  00000  [**]
HIS            7010    711140999  [**]  Pusan                  IT  00000  [**]
HIS            7016    718610001  [**]  Pyramids               IT  00000  [**]
HIS            7010    711590001  [**]  Q ROO C.P 77600        IT  00000  [**]
HIS            7015    719010999  [**]  Qing Dao               IT  00000  [**]
HIS            7015    706200999  [**]  Quarry Bay             IT  00000  [**]
HIS            7013    700430999  [**]  Queenstown             IT  00000  [**]
HIS            7014    770100999  [**]  Quezon City            IT  00000  [**]
HIS            7014    721890999  [**]  Ranong                 IT  00000  [**]
HIS            7014    717710999  [**]  Rayong                 IT  00000  [**]
HIS            7013    718400999  [**]  Regency Park           IT  00000  [**]
HIS            7016    704180999  [**]  Renfrew                IT  00000  [**]
HIS            7010    712550999  [**]  Rethymno               IT  00000  [**]
HIS            7010    712570999  [**]  Rethymno               IT  00000  [**]
HIS            7016    713540999  [**]  Rethymno               IT  00000  [**]
HIS            7016    707900999  [**]  Reykjavik              IT  00000  [**]
HIS            7016    709720999  [**]  Rhodes                 IT  00000  [**]

                                 Appendix F-1-28

<PAGE>   60


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7016    713450999  [**]  Rhodes                 IT  00000  [**]
HIS            7016    715860999  [**]  Rhodes                 IT  00000  [**]
HIS            7016    717010999  [**]  Rhodes                 IT  00000  [**]
MAI / MFC      4010    021331007  [**]  Rio Piedras            IT  00000  [**]
HIS            7016    759100999  [**]  Rivonia 2128           IT  00000  [**]
HIS            7016    716130001  [**]  Riyadh                 IT  00000  [**]
HIS            7016    758690999  [**]  Riyadh                 IT  00000  [**]
HIS            7016    705190999  [**]  Rome                   IT  00000  [**]
HIS            7016    715860001  [**]  Rome                   IT  00000  [**]
HIS            7013    711160999  [**]  Rosehill               IT  00000  [**]
HIS            7013    711830999  [**]  Rosehill               IT  00000  [**]
HIS            7010    714190999  [**]  Rotterdam              IT  00000  [**]
HIS            7016    719250999  [**]  Royal Tunbride Wells   IT  00000  [**]
HIS            7010    711980001  [**]  Saltillo               IT  00000  [**]
HIS            7016    715310999  [**]  Salzburg               IT  00000  [**]
HIS            7010    715200001  [**]  San Jose               IT  00000  [**]
CLS            3010    035171002  [**]  San Jose Del Cabo      IT  00000  [**]
CLS            3010    037393001  [**]  San Jose Del Cabo      IT  00000  [**]
HIS            7010    710460001  [**]  San Jose Del Cabo      IT  00000  [**]
HIS            7010    713580001  [**]  San Jose Del Cabo      IT  00000  [**]
CLS            3010    035167002  [**]  San Jose Del Cabo  BCS IT  00000  [**]
CLS            3010    034563001  [**]  San Juan               IT  00000  [**]
CLS            3010    034646001  [**]  San Juan               IT  00000  [**]
GSI            9010    036711001  [**]  San Juan               IT  00000  [**]
HIS            7010    710270001  [**]  San Juan               IT  00000  [**]
HIS            7010    712000001  [**]  San Juan               IT  00000  [**]
HIS            7010    713800001  [**]  San Juan               IT  00000  [**]
HIS            7010    714660001  [**]  San Juan               IT  00000  [**]
HIS            7010    718870001  [**]  San Juan               IT  00000  [**]
HIS            7010    721760001  [**]  San Juan               IT  00000  [**]
HIS            7010    712840999  [**]  San Salvador           IT  00000  [**]
CLS            3010    035380001  [**]  Santo Domingo          IT  00000  [**]
HIS            7010    711890001  [**]  Santo Domingo          IT  00000  [**]
HIS            7010    716750001  [**]  Santo Domingo          IT  00000  [**]
HIS            7010    718380001  [**]  Santo Domingo          IT  00000  [**]
HIS            7010    718590001  [**]  Santo Domingo          IT  00000  [**]
CLS            3010    035533001  [**]  Sao Paulo              IT  00000  [**]
HIS            7016    704770999  [**]  Schiphol               IT  00000  [**]
HIS            7016    706860999  [**]  Schwabish Gmuend       IT  00000  [**]
HIS            7014    718340999  [**]  Selangor Darul Ehsan   IT  00000  [**]
HIS            7014    720370999  [**]  Selangor Darul Ehsan   IT  00000  [**]
HIS            7014    721850999  [**]  Seogwipo City          IT  00000  [**]
HIS            7015    708820999  [**]  Seoul                  IT  00000  [**]
HIS            7010    711130999  [**]  Seoul                  IT  00000  [**]
HIS            7014    714440999  [**]  Seoul                  IT  00000  [**]
HIS            7010    716150001  [**]  Seoul                  IT  00000  [**]
HIS            7010    716150002  [**]  Seoul                  IT  00000  [**]
HIS            7014    719090999  [**]  Seoul                  IT  00000  [**]
HIS            7014    719740999  [**]  Seoul                  IT  00000  [**]
HIS            7010    720270999  [**]  Sf. Luxor              IT  00000  [**]
HIS            7015    037471001  [**]  Shanghai               IT  00000  [**]
HIS            7015    704790999  [**]  Shanghai               IT  00000  [**]
HIS            7015    707730999  [**]  Shanghai               IT  00000  [**]
HIS            7014    710710001  [**]  Shanghai               IT  00000  [**]
HIS            7015    711760999  [**]  Shanghai               IT  00000  [**]
HIS            7010    714660999  [**]  Shanghai               IT  00000  [**]
HIS            7015    716600999  [**]  Shanghai               IT  00000  [**]
HIS            7015    716930999  [**]  Shanghai               IT  00000  [**]
HIS            7015    716940999  [**]  Shanghai               IT  00000  [**]
HIS            7015    716950999  [**]  Shanghai               IT  00000  [**]
HIS            7014    718750999  [**]  Shanghai               IT  00000  [**]
HIS            7015    719920999  [**]  Shanghai               IT  00000  [**]
HIS            7015    721620999  [**]  Shanghai               IT  00000  [**]
HIS            7015    721630999  [**]  Shanghai               IT  00000  [**]
HIS            7015    721980999  [**]  Shanghai               IT  00000  [**]
HIS            7015    770210999  [**]  Shanghai               IT  00000  [**]
HIS            7015    770480999  [**]  Shanghai               IT  00000  [**]
HIS            7015    719900999  [**]  Shantou                IT  00000  [**]
HIS            7015    704620999  [**]  Shatin                 IT  00000  [**]
HIS            7015    718990999  [**]  Shenyang               IT  00000  [**]
HIS            7015    719440999  [**]  Shenyang               IT  00000  [**]
HIS            7014    716080001  [**]  Shenzhen               IT  00000  [**]
HIS            7015    717840999  [**]  Shenzhen               IT  00000  [**]
HIS            7015    718720999  [**]  Siapan                 IT  00000  [**]
CLS            3010    003781008  [**]  Singapore              IT  00000  [**]
CLS            3010    003781013  [**]  Singapore              IT  00000  [**]
CLS            3010    003781014  [**]  Singapore              IT  00000  [**]
CLS            3010    003781015  [**]  Singapore              IT  00000  [**]
HIS            7014    037445001  [**]  Singapore              IT  00000  [**]
HIS            7014    037449001  [**]  Singapore              IT  00000  [**]
HIS            7014    037450001  [**]  Singapore              IT  00000  [**]
HIS            7014    700020999  [**]  Singapore              IT  00000  [**]
HIS            7014    700380999  [**]  Singapore              IT  00000  [**]
HIS            7014    700580999  [**]  Singapore              IT  00000  [**]
HIS            7014    701080999  [**]  Singapore              IT  00000  [**]
HIS            7014    701730999  [**]  Singapore              IT  00000  [**]
HIS            7014    702140999  [**]  Singapore              IT  00000  [**]
HIS            7014    702520999  [**]  Singapore              IT  00000  [**]
HIS            7014    703630999  [**]  Singapore              IT  00000  [**]
HIS            7014    703640999  [**]  Singapore              IT  00000  [**]
HIS            7014    705750999  [**]  Singapore              IT  00000  [**]
HIS            7014    706370999  [**]  Singapore              IT  00000  [**]
HIS            7014    708210999  [**]  Singapore              IT  00000  [**]
HIS            7014    708910999  [**]  Singapore              IT  00000  [**]
HIS            7014    709020999  [**]  Singapore              IT  00000  [**]
HIS            7014    712900999  [**]  Singapore              IT  00000  [**]
HIS            7014    713010999  [**]  Singapore              IT  00000  [**]
HIS            7014    714230999  [**]  Singapore              IT  00000  [**]
HIS            7014    714800001  [**]  Singapore              IT  00000  [**]
HIS            7014    715590999  [**]  Singapore              IT  00000  [**]
HIS            7014    715720999  [**]  Singapore              IT  00000  [**]
HIS            7014    716320999  [**]  Singapore              IT  00000  [**]
HIS            7014    716390001  [**]  Singapore              IT  00000  [**]
HIS            7014    716430999  [**]  Singapore              IT  00000  [**]
HIS            7014    717930999  [**]  Singapore              IT  00000  [**]
HIS            7014    718480999  [**]  Singapore              IT  00000  [**]

                                 Appendix F-1-29

<PAGE>   61


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7014    718510999  [**]  Singapore              IT  00000  [**]
HIS            7014    718530999  [**]  Singapore              IT  00000  [**]
HIS            7014    718640999  [**]  Singapore              IT  00000  [**]
HIS            7014    719480999  [**]  Singapore              IT  00000  [**]
HIS            7014    720200999  [**]  Singapore              IT  00000  [**]
HIS            7014    720720999  [**]  Singapore              IT  00000  [**]
HIS            7014    720880999  [**]  Singapore              IT  00000  [**]
HIS            7014    721180999  [**]  Singapore              IT  00000  [**]
HIS            7014    721390999  [**]  Singapore              IT  00000  [**]
HIS            7014    770070999  [**]  Singapore              IT  00000  [**]
HIS            7014    770180999  [**]  Singapore              IT  00000  [**]
HIS            7014    770200999  [**]  Singapore              IT  00000  [**]
HIS            7014    770670999  [**]  Singapore              IT  00000  [**]
HIS            7014    721410999  [**]  Siracho                IT  00000  [**]
HIS            7016    715710999  [**]  Slough                 IT  00000  [**]
HIS            7010    716220999  [**]  Sofia                  IT  00000  [**]
HIS            7016    716310999  [**]  Sofia                  IT  00000  [**]
HIS            7014    714330999  [**]  Solihull               IT  00000  [**]
HIS            7014    720990999  [**]  Songkhla               IT  00000  [**]
CLS            3010    015420004  [**]  South Hampton          IT  00000  [**]
HIS            7014    712920999  [**]  South Kuta             IT  00000  [**]
HIS            7016    712780999  [**]  South Sinai            IT  00000  [**]
HIS            7016    718380999  [**]  Southamption           IT  00000  [**]
HIS            7013    706920999  [**]  Southport              IT  00000  [**]
HIS            7010    706640999  [**]  St. Andrews            IT  00000  [**]
HIS            7010    711570001  [**]  St. Croix              IT  00000  [**]
CLS            3010    035507001  [**]  St. George             IT  00000  [**]
HIS            7016    702370999  [**]  St. Helier             IT  00000  [**]
HIS            7016    709960999  [**]  St. Helier             IT  00000  [**]
HIS            7010    711530001  [**]  St. John               IT  00000  [**]
HIS            7010    719400001  [**]  St. Lucia              IT  00000  [**]
HIS            7010    717350001  [**]  St. Maarten            IT  10022  [**]
HIS            7010    716570001  [**]  St. Martin             IT  00000  [**]
HIS            7010    718110001  [**]  St. Michael            IT  00000  [**]
CLS            3010    034601001  [**]  St. Thomas             IT  00000  [**]
HIS            7010    720780001  [**]  St. Thomas             IT  00000  [**]
HIS            7010    720791001  [**]  St. Thomas             IT  00801  [**]
HIS            7016    709810999  [**]  Stafford               IT  00000  [**]
HIS            7013    709450999  [**]  Stirling               IT  00000  [**]
HIS            7016    706590999  [**]  Stoke-On-Trent         IT  00000  [**]
HIS            7016    701160999  [**]  Strasbourg             IT  00000  [**]
HIS            7016    712990999  [**]  Stratford-Upon-Avon    IT  00000  [**]
HIS            7016    716180001  [**]  Stuttgart              IT  00000  [**]
HIS            7014    037447001  [**]  Sumatera Utara  
                                          Indonesia            IT  00000  [**]
HIS            7014    719890999  [**]  Sungai Petani          IT  00000  [**]
HIS            7014    714220999  [**]  Surabaya               IT  00000  [**]
HIS            7014    721720999  [**]  Surabaya               IT  00000  [**]
HIS            7014    720110999  [**]  Surrey                 IT  00000  [**]
HIS            7013    713030999  [**]  Surry Hills            IT  00000  [**]
HIS            7013    714450999  [**]  Surry Hills            IT  00000  [**]
HIS            7015    721520999  [**]  Suzhou                 IT  00000  [**]
GSI            9010    036892001  [**]  Swakopmund             IT  00000  [**]
HIS            7016    709950999  [**]  Swansea                IT  00000  [**]
HIS            7016    707890999  [**]  Swindon                IT  00000  [**]
HIS            7016    715290999  [**]  Swindon                IT  00000  [**]
HIS            7013    758490999  [**]  Sydney                 IT  00000  [**]
HIS            7013    700350999  [**]  Sydney                 IT  00000  [**]
HIS            7013    700500999  [**]  Sydney                 IT  00000  [**]
HIS            7013    705820999  [**]  Sydney                 IT  00000  [**]
HIS            7013    708300999  [**]  Sydney                 IT  00000  [**]
HIS            7013    709840999  [**]  Sydney                 IT  00000  [**]
HIS            7013    716190001  [**]  Sydney                 IT  00000  [**]
HIS            7014    770330999  [**]  T Dutai                IT  00000  [**]
HIS            7013    713320999  [**]  Tahiti 1               IT  00000  [**]
HIS            7010    700620999  [**]  Taipei                 IT  00000  [**]
HIS            7014    721150999  [**]  Taman Sejati Indah     IT  00000  [**]
HIS            7010    714220001  [**]  Tamuning               IT  00000  [**]
HIS            7015    717060999  [**]  Tamuning               IT  00000  [**]
HIS            7010    718050001  [**]  Tamuning               IT  00000  [**]
HIS            7016    702450999  [**]  Tel Aviv               IT  00000  [**]
HIS            7014    720080999  [**]  Terengganu             IT  00000  [**]
HIS            7014    721082099  [**]  Terre Rouge            IT  00000  [**]
HIS            7013    707960999  [**]  Terrigal               IT  00000  [**]
HIS            7016    716710999  [**]  Thessaloniki           IT  00000  [**]
HIS            7015    707000999  [**]  Tianjin                IT  00000  [**]
HIS            7015    719320999  [**]  Tianjin                IT  00000  [**]
HIS            7014    720140999  [**]  Tianjin                IT  00000  [**]
HIS            7015    720310999  [**]  Tianjin                IT  00000  [**]
HIS            7015    721330999  [**]  Tianjin                IT  00000  [**]
HIS            7010    722320001  [**]  Tijuana                IT  00000  [**]
HIS            7010    722320999  [**]  Tijuana                IT  00000  [**]
HIS            7010    702870999  [**]  Tokyo                  IT  00000  [**]
HIS            7010    708030999  [**]  Tokyo                  IT  00000  [**]
HIS            7010    711560001  [**]  Tokyo                  IT  00000  [**]
HIS            7010    717430001  [**]  Tokyo                  IT  00000  [**]
HIS            7016    717970999  [**]  Tonbridge              IT  00000  [**]
HIS            7013    708870999  [**]  Townsville             IT  00000  [**]
HIS            7014    770350999  [**]  Tuban                  IT  00000  [**]
HIS            7010    714210001  [**]  Tumon                  IT  00000  [**]
HIS            7016    715470999  [**]  Tyne & Wear            IT  00000  [**]
HIS            7013    719670999  [**]  Udonthani              IT  00000  [**]
HIS            7014    721170999  [**]  Ujung Pandang          IT  00000  [**]
HIS            7016    713380999  [**]  Ulan Bator             IT  00000  [**]
HIS            7013    707380999  [**]  Ultimo                 IT  00000  [**]
CLS            3010    035373001  [**]  United Arab Emirates   IT  00000  [**]
HIS            7016    770160001  [**]  United Kingdom         IT  00000  [**]
CLS            3010    035266001  [**]  Vancouver              IT  00000  [**]
HIS            7016    701780999  [**]  Vanves                 IT  00000  [**]
HIS            7010    716260001  [**]  Veracruz               IT  00000  [**]
HIS            7010    721550999  [**]  Veracruz               IT  00000  [**]
HIS            7016    715780999  [**]  Victoria               IT  00000  [**]
HIS            7016    706700999  [**]  Vienna                 IT  00000  [**]
HIS            7016    708630999  [**]  Vienna                 IT  00000  [**]
HIS            7016    716220001  [**]  Vienna                 IT  00000  [**]
CLS            3010    035019001  [**]  Virgin Islands         IT  00000  [**]
HIS            7015    715300999  [**]  Wanchai                IT  00000  [**]

                                 Appendix F-1-30

<PAGE>   62


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7015    715570999  [**]  Wanchai                IT  00000  [**]
HIS            7015    716380001  [**]  Wanchai                IT  00000  [**]
HIS            7015    718390999  [**]  Wanchai                IT  00000  [**]
HIS            7016    758320999  [**]  Warington              IT  00000  [**]
HIS            7016    716010999  [**]  Warwickshire           IT  00000  [**]
HIS            7016    714680001  [**]  Watford;Herts          IT  00000  [**]
HIS            7013    711910999  [**]  Wellington             IT  00000  [**]
HIS            7016    711000999  [**]  Wien                   IT  00000  [**]
HIS            7016    714010001  [**]  Wiesbaden              IT  00000  [**]
HIS            7016    704700999  [**]  Wishaw                 IT  00000  [**]
HIS            7016    708590999  [**]  Wokingham              IT  00000  [**]
HIS            7016    709310999  [**]  Worcestershire         IT  00000  [**]
HIS            7016    714360999  [**]  Worcestershire         IT  00000  [**]
HIS            7015    770530999  [**]  Wuhan                  IT  00000  [**]
HIS            7014    770560999  [**]  Wuhan                  IT  00000  [**]
HIS            7015    721870999  [**]  Wuxi                   IT  00000  [**]
HIS            7015    721600999  [**]  Xbejian Province       IT  00000  [**]
HIS            7015    770550999  [**]  Xian                   IT  00000  [**]
HIS            7014    720700999  [**]  Yangon                 IT  00000  [**]
HIS            7014    719680999  [**]  Yangoon  Myanmar       IT  00000  [**]
HIS            7016    711050999  [**]  Yaounde                IT  00000  [**]
HIS            7013    705400999  [**]  Yeppoon                IT  00000  [**]
HIS            7010    716240001  [**]  Yokohama               IT  00000  [**]
HIS            7016    717810999  [**]  York                   IT  00000  [**]
HIS            7013    702710999  [**]  Yulara                 IT  00000  [**]
HIS            7016    703400999  [**]  Zurich                 IT  00000  [**]
HIS            7010    710970001  [**]  Hays                   KS  67601  [**]
MAI / MFC      1010    032176005  [**]  Kansas City            KS  66105  [**]
MAI / MFC      4010    032549001  [**]  Kansas City            KS  66115  [**]
MAI / MFC      1010    036805001  [**]  Kansas City            KS  66118  [**]
MAI / MFC      9999    037338005  [**]  Kansas City            KS  66104  [**]
MAI / MFC      9999    037338015  [**]  KANSAS CITY            KS  66112  [**]
MAI / MFC      9999    037338016  [**]  KANSAS CITY            KS  66106  [**]
MAI / MFC      1010    015485001  [**]  Lenexa                 KS  66215  [**]
MAI / MFC      1020    019308001  [**]  Lenexa                 KS  66215  [**]
HIS            7010    714970001  [**]  Lenexa                 KS  66215  [**]
MAI / MFC      1030    004369001  [**]  Merriam                KS  66203  [**]
MAI / MFC      9999    037338002  [**]  Olathe                 KS  66051  [**]
MAI / MFC      9999    037338006  [**]  Olathe                 KS  66062  [**]
HIS            7010    710380001  [**]  Overland Park          KS  77074  [**]
MAI / MFC      1010    010862005  [**]  Shawnee                KS  66214  [**]
MAI / MFC      1010    001595501  [**]  Topeka                 KS  66603  [**]
MAI / MFC      1010    000812001  [**]  Wichita                KS  67214  [**]
MAI / MFC      1010    001595003  [**]  Wichita                KS  67211  [**]
HIS            7010    719000001  [**]  Wichita                KS  67209  [**]
HIS            7010    712410001  [**]  Cave City              KY  42127  [**]
CLS            3010    019457001  [**]  Covington              KY  41011  [**]
CLS            3010    021012001  [**]  Covington              KY  41011  [**]
MAI / MFC      1010    032260001  [**]  Covington              KY  41011  [**]
MAI / MFC      1010    030257501  [**]  Crestview Hills        KY  41017  [**]
MAI / MFC      1010    000810003  [**]  Erlanger               KY  41018  [**]
MAI / MFC      4010    030601005  [**]  Erlanger               KY  41011  [**]
CLS            3010    034795001  [**]  Fort Mitchell          KY  41017  [**]
HIS            7010    713740001  [**]  Fort Mitchell          KY  41017  [**]
MAI / MFC      1030    000961001  [**]  Franklin               KY  42134  [**]
MAI / MFC      1030    000961002  [**]  Franklin               KY  42135  [**]
MAI / MFC      1010    000810002  [**]  Louisville             KY  40213  [**]
MAI / MFC      1020    003630001  [**]  Louisville             KY  40211  [**]
MAI / MFC      1010    014144003  [**]  Louisville             KY  40216  [**]
MAI / MFC      4010    017067502  [**]  Louisville             KY  40208  [**]
MAI / MFC      1010    033829001  [**]  Louisville             KY  40213  [**]
CLS            3010    034219001  [**]  Louisville             KY  40202  [**]
CLS            3010    036583001  [**]  Louisville             KY  40202  [**]
HIS            7010    710360001  [**]  Louisville             KY  40223  [**]
HIS            7010    714070001  [**]  Louisville             KY  40202  [**]
HIS            7010    719020001  [**]  Maysville              KY  41056  [**]
MAI / MFC      1010    019582003  [**]  Mt. Sterling           KY  40353  [**]
MAI / MFC      1010    019582004  [**]  Mt. Sterling           KY  40353  [**]
MAI / MFC      1010    032362001  [**]  Newport                KY  41071  [**]
HIS            7010    713740002  [**]  South Fort Mitchell    KY  41017  [**]
CLS            3010    034532001  [**]  Alexandria             LA  71301  [**]
CLS            3010    034926002  [**]  Baton Rogue            LA  70808  [**]
GSI            9010    036824001  [**]  Baton Rouge            LA  70806  [**]
HIS            7010    719950001  [**]  Baton Rouge            LA  70816  [**]
MAI / MFC      1010    025730501  [**]  Belle Chase            LA  70037  [**]
HIS            7010    715100001  [**]  Bossier                LA  71111  [**]
HIS            7010    714150001  [**]  Bossier City           LA  71111  [**]
HIS            7010    719970001  [**]  Bossier City           LA  71111  [**]
MAI / MFC      1010    002747007  [**]  Jefferson              LA  70123  [**]
MAI / MFC      1010    003332006  [**]  Kenner                 LA  70065  [**]
HIS            7010    718650001  [**]  Kenner                 LA  70062  [**]
HIS            7010    722170999  [**]  Kinder                 LA  70648  [**]
HIS            7010    720070001  [**]  Lafayette              LA  70501  [**]
GSI            9010    037291002  [**]  Lake Charles           LA  70602  [**]
HIS            7010    037061001  [**]  Marksville             LA  71051  [**]
HIS            7010    722160999  [**]  Marksville             LA  71351  [**]
MAI / MFC      1010    000773001  [**]  MARRERO                LA  70072  [**]
HIS            7010    716650001  [**]  Metairie               LA  70002  [**]
HIS            7010    719710001  [**]  Metairie               LA  70001  [**]
CLS            3010    015420005  [**]  New Orleans            LA  70140  [**]
CLS            3010    030076001  [**]  New Orleans            LA  70140  [**]
CLS            3010    030076003  [**]  New Orleans            LA  70130  [**]
CLS            3010    034619001  [**]  New Orleans            LA  70130  [**]
CLS            3010    034896001  [**]  NEW ORLEANS            LA  70140  [**]
CLS            3010    035119001  [**]  New Orleans            LA  70130  [**]
CLS            3010    036527001  [**]  New Orleans            LA  70116  [**]
CLS            3010    036536001  [**]  New Orleans            LA  70112  [**]
GSI            9010    036828001  [**]  New Orleans            LA  70130  [**]
HIS            7010    711940001  [**]  New Orleans            LA  70112  [**]
HIS            7010    716050001  [**]  New Orleans            LA  70130  [**]
HIS            7010    716100999  [**]  New Orleans            LA  70130  [**]
HIS            7010    716640001  [**]  New Orleans            LA  70116  [**]
HIS            7010    717410001  [**]  New Orleans            LA  70123  [**]
HIS            7010    717870001  [**]  New Orleans            LA  70140  [**]
HIS            7010    718680001  [**]  New Orleans            LA  70130  [**]
HIS            7010    720150001  [**]  New Orleans            LA  70001  [**]

                                 Appendix F-1-31

<PAGE>   63


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    720530001  [**]  New Orleans            LA  70130  [**]
CLS            3010    019955001  [**]  Shreveport             LA  71105  [**]
CLS            3010    035240001  [**]  Shreveport             LA  71105  [**]
HIS            7010    719770001  [**]  Shreveport             LA  71105  [**]
GSI            9010    037318001  [**]  West Lake              LA  70669  [**]
GSI            9010    037318002  [**]  Westlake               LA  70669  [**]
MAI / MFC      1050    014503001  [**]  Auburn                 MA  01501  [**]
MAI / MFC      1050    090273027  [**]  Auburn                 MA  01501  [**]
HIS            7010    720710001  [**]  Bedford                MA  01730  [**]
CLS            3010    020691001  [**]  Boston                 MA  02110  [**]
CLS            3010    002559001  [**]  Boston                 MA  02134  [**]
CLS            3010    015420002  [**]  Boston                 MA  02116  [**]
MAI / MFC      1050    016620504  [**]  Boston                 MA  02215  [**]
MAI / MFC      1050    018709001  [**]  Boston                 MA  02215  [**]
CLS            3010    031738001  [**]  BOSTON                 MA  02134  [**]
CLS            3010    034635001  [**]  Boston                 MA  02215  [**]
CLS            3010    034668001  [**]  Boston                 MA  02026  [**]
CLS            3010    034745001  [**]  Boston                 MA  02116  [**]
CLS            3010    035186001  [**]  Boston                 MA  02116  [**]
CLS            3010    036525001  [**]  Boston                 MA  02115  [**]
CLS            3010    036553001  [**]  Boston                 MA  02110  [**]
CLS            3010    036666001  [**]  Boston                 MA  02116  [**]
CLS            3010    036678001  [**]  Boston                 MA  02116  [**]
HIS            7010    711900001  [**]  Boston                 MA  02116  [**]
HIS            7010    712310001  [**]  Boston                 MA  01235  [**]
HIS            7010    712330001  [**]  Boston                 MA   2135  [**]
HIS            7010    717210001  [**]  Boston                 MA  02115  [**]
HIS            7010    717850001  [**]  Boston                 MA  02108  [**]
HIS            7010    719660001  [**]  Boston                 MA  02109  [**]
HIS            7010    721490001  [**]  Boston                 MA  02117  [**]
HIS            7010    721790001  [**]  Boston                 MA  02110  [**]
MAI / MFC      1050    013902001  [**]  Boylston               MA  01505  [**]
CLS            3010    005046004  [**]  Braintree              MA  02184  [**]
MAI / MFC      1050    016075003  [**]  Braintree              MA  02184  [**]
MAI / MFC      1050    016075004  [**]  Braintree              MA  02184  [**]
CLS            3010    034914001  [**]  Braintree              MA  02184  [**]
CLS            3010    037347001  [**]  Brewster               MA  02631  [**]
MAI / MFC      1050    016075008  [**]  Brockton               MA  02401  [**]
MAI / MFC      1050    016620503  [**]  Brockton               MA  02402  [**]
CLS            3010    034530001  [**]  Brookline              MA  02146  [**]
MAI / MFC      1050    016075002  [**]  Burlington             MA  01803  [**]
CLS            3010    014357001  [**]  Cambridge              MA  02142  [**]
CLS            3010    015420001  [**]  Cambridge              MA  02142  [**]
CLS            3010    035042001  [**]  Cape Cod               MA  02633  [**]
CLS            3010    034572001  [**]  Chatham                MA  02633  [**]
MAI / MFC      1050    033527001  [**]  Chelsea                MA  02150  [**]
CLS            3010    036676001  [**]  Cummington             MA  01026  [**]
HIS            7010    712300001  [**]  Danvers                MA   1923  [**]
HIS            7010    761078001  [**]  Danvers                MA  00000  [**]
MAI / MFC      1050    016075015  [**]  East Bridgewater       MA  02333  [**]
HIS            7010    714330001  [**]  Edgartown              MA  02538  [**]
HIS            7010    716500001  [**]  Edgartown              MA  02538  [**]
MAI / MFC      1050    016620507  [**]  Fall River             MA  02721  [**]
MAI / MFC      4010    036172001  [**]  Fall River             MA  02724  [**]
CLS            3010    036921002  [**]  Falmouth               MA  02540  [**]
HIS            7010    761249001  [**]  Farmingham             MA  00000  [**]
MAI / MFC      1050    033576001  [**]  Foxboro                MA  02035  [**]
MAI / MFC      1050    016620505  [**]  Framingham             MA  01701  [**]
MAI / MFC      4010    032249005  [**]  Gardner                MA  01440  [**]
MAI / MFC      1050    016620508  [**]  HANOVER                MA  02239  [**]
CLS            3010    035063001  [**]  Harwich Port           MA  02646  [**]
MAI / MFC      1050    016060001  [**]  Holliston              MA  01746  [**]
CLS            3010    005046003  [**]  Hyannis                MA  02601  [**]
CLS            3010    008937001  [**]  Hyannis                MA  02601  [**]
CLS            3010    019586001  [**]  Hyannis                MA  02601  [**]
CLS            3010    033153001  [**]  Hyannis                MA  02601  [**]
HIS            7010    721030001  [**]  Hyannis                MA  02601  [**]
CLS            3010    032580001  [**]  Lenox                  MA  01240  [**]
CLS            3010    034560001  [**]  Lenox                  MA  01240  [**]
CLS            3010    036685001  [**]  Marlboro               MA  01752  [**]
HIS            7010    714370001  [**]  Marlboro               MA   1752  [**]
MAI / MFC      1050    013902003  [**]  Medford                MA  02155  [**]
CLS            3010    036559001  [**]  Melrose                MA  02176  [**]
CLS            3010    034931002  [**]  Milford                MA  01757  [**]
MAI / MFC      1050    016075007  [**]  N. Attleboro           MA  02760  [**]
MAI / MFC      1050    016075022  [**]  N. Reading             MA  01864  [**]
HIS            7010    714340001  [**]  Nantucket              MA  02554  [**]
HIS            7010    721780001  [**]  Nantucket              MA  02554  [**]
HIS            7010    719840001  [**]  Newton                 MA  02158  [**]
CLS            3010    003781011  [**]  Newton Upper Falls     MA  02164  [**]
CLS            3010    034907001  [**]  NORTH FALMOUTH         MA  02556  [**]
MAI / MFC      1050    016075016  [**]  Norwell                MA  02061  [**]
MAI / MFC      1050    016075024  [**]  Norwell                MA  02061  [**]
MAI / MFC      1050    016075011  [**]  Norwood                MA  02062  [**]
HIS            7010    710780001  [**]  Norwood                MA  02062  [**]
MAI / MFC      1050    016075019  [**]  Plymouth               MA  02360  [**]
MAI / MFC      1050    016075020  [**]  Plymouth               MA  02360  [**]
CLS            3010    035122001  [**]  Plymouth               MA  02360  [**]
MAI / MFC      1050    016075010  [**]  Quincy                 MA  02169  [**]
MAI / MFC      4010    032553001  [**]  Randolph               MA  02368  [**]
MAI / MFC      1050    016075001  [**]  Rockland               MA  02370  [**]
MAI / MFC      1050    016620501  [**]  ROCKLAND               MA  02370  [**]
CLS            3010    036952001  [**]  S. Yarmouth            MA  02664  [**]
CLS            3010    036952002  [**]  S. Yarmouth            MA  02664  [**]
CLS            3010    036952003  [**]  S. Yarmouth            MA  02664  [**]
HIS            7010    712320001  [**]  Saugus                 MA   1906  [**]
HIS            7010    716430001  [**]  Seekonk                MA  02771  [**]
CLS            3010    005009001  [**]  South Yarmouth         MA  02664  [**]
CLS            3010    005009002  [**]  South Yarmouth         MA  02664  [**]
CLS            3010    005009003  [**]  South Yarmouth         MA  02664  [**]
CLS            3010    034882001  [**]  STOCKBRIDGE            MA  01262  [**]
HIS            7010    721070001  [**]  Sturbridge             MA  01566  [**]
MAI / MFC      1050    016075006  [**]  Sudbury                MA  02370  [**]
MAI / MFC      1050    016075018  [**]  Taunton                MA  02780  [**]
CLS            3010    021216001  [**]  Taunton                MA  02780  [**]
MAI / MFC      1050    016075017  [**]  W. Bridgewater         MA  02379  [**]

                                 Appendix F-1-32

<PAGE>   64


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    019586002  [**]  W. Yarmouth            MA  02673  [**]
CLS            3010    031996001  [**]  Waltham                MA  02154  [**]
CLS            3010    032407001  [**]  Waltham                MA  02154  [**]
HIS            7010    721560001  [**]  Waltham                MA  02154  [**]
MAI / MFC      1050    016075005  [**]  Watertown              MA  02172  [**]
MAI / MFC      1050    018391001  [**]  West Boylston          MA  01583  [**]
CLS            3010    034952001  [**]  West Springfield       MA  01090  [**]
CLS            3010    017886001  [**]  Westborough            MA  01581  [**]
CLS            3010    017886002  [**]  Westborough            MA  01581  [**]
MAI / MFC      1050    035984001  [**]  Westfield              MA  01085  [**]
CLS            3010    017941001  [**]  Westford               MA  01886  [**]
MAI / MFC      1010    000851004  [**]  Woburn                 MA  01801  [**]
MAI / MFC      1010    000851005  [**]  Woburn                 MA  01801  [**]
MAI / MFC      1010    025148001  [**]  Woburn                 MA  01801  [**]
MAI / MFC      4010    032203003  [**]  Woburn                 MA  01801  [**]
MAI / MFC      1050    033868001  [**]  Woburn                 MA  01801  [**]
CLS            3010    034711001  [**]  Woburn                 MA  01801  [**]
MAI / MFC      1050    015760005  [**]  Worcester              MA  01610  [**]
MAI / MFC      1050    018391502  [**]  Worcester              MA  01600  [**]
CLS            3010    035264001  [**]  Winnipeg               MB  00000  [**]
HIS            7010    713990001  [**]  Winnipeg               MB  00000  [**]
HIS            7010    714650999  [**]  Winnipeg               MB  00000  [**]
MAI / MFC      1010    020716006  [**]  Annapolis              MD  21401  [**]
HIS            7010    716800001  [**]  Annapolis              MD  21401  [**]
MAI / MFC      1020    001535001  [**]  Baltimore              MD  21230  [**]
MAI / MFC      1020    001928001  [**]  Baltimore              MD  21226  [**]
MAI / MFC      1010    009946001  [**]  Baltimore              MD  21223  [**]
MAI / MFC      1010    017183502  [**]  Baltimore              MD  21201  [**]
MAI / MFC      1010    030415001  [**]  Baltimore              MD  21221  [**]
MAI / MFC      1010    033032001  [**]  Baltimore              MD  21230  [**]
MAI / MFC      1010    033032006  [**]  Baltimore              MD  21230  [**]
MAI / MFC      1010    033032005  [**]  Baltimore              MD  21230  [**]
CLS            3010    034605001  [**]  Baltimore              MD  21210  [**]
CLS            3010    034712001  [**]  BALTIMORE              MD  21218  [**]
CLS            3010    034847001  [**]  BALTIMORE              MD  21224  [**]
HIS            7010    712710001  [**]  Baltimore              MD  20201  [**]
HIS            7010    714310001  [**]  Baltimore              MD  21201  [**]
HIS            7010    717780001  [**]  Baltimore              MD  21201  [**]
HIS            7010    720790001  [**]  Baltimore              MD  21202  [**]
MAI / MFC      1010    008605001  [**]  Belcamp                MD  21017  [**]
MAI / MFC      1010    020716011  [**]  Beltsville             MD  20705  [**]
HIS            7010    714860001  [**]  Beltsville             MD  20705  [**]
MAI / MFC      1010    012407002  [**]  Bethesda               MD  20814  [**]
MAI / MFC      4010    032203006  [**]  Brandywine             MD  20613  [**]
HIS            7010    712380001  [**]  Camp Springs           MD  20746  [**]
MAI / MFC      1010    032987001  [**]  Cheverly               MD  20785  [**]
MAI / MFC      1010    034097001  [**]  Cheverly               MD  20785  [**]
CLS            3010    035187001  [**]  Chevy Chase            MD  20815  [**]
CLS            3010    034588001  [**]  Clinton                MD  20735  [**]
MAI / MFC      1010    003332560  [**]  Columbia               MD  21044  [**]
HIS            7010    711910001  [**]  Columbia               MD  21044  [**]
MAI / MFC      1010    037498001  [**]  Gaithersburg           MD  20877  [**]
MAI / MFC      1010    020716002  [**]  Glen Burnie            MD  21061  [**]
MAI / MFC      1010    024033501  [**]  Hanover                MD  21076  [**]
HIS            7010    712260001  [**]  Hanover                MD  21076  [**]
MAI / MFC      1010    000851502  [**]  Hunt Valley            MD  21030  [**]
MAI / MFC      4010    019338003  [**]  Hurlock                MD  21643  [**]
MAI / MFC      1010    014752001  [**]  Hyattsville            MD  20781  [**]
MAI / MFC      1010    017183504  [**]  Jessup                 MD  20794  [**]
MAI / MFC      1010    033733001  [**]  Landover               MD  20705  [**]
MAI / MFC      1020    020716001  [**]  Laurel                 MD  20707  [**]
MAI / MFC      1010    020716010  [**]  Lavelle                MD  21502  [**]
CLS            3010    034820001  [**]  Lexington Park         MD  20653  [**]
CLS            3010    031740001  [**]  Linthicum              MD  21090  [**]
MAI / MFC      1010    020716003  [**]  Lutherville            MD  21093  [**]
CLS            3010    034629001  [**]  Ocean City             MD  21842  [**]
HIS            7010    715820999  [**]  Ocean City             MD  21842  [**]
HIS            7010    719720001  [**]  Ocean City             MD  21842  [**]
MAI / MFC      4010    030601004  [**]  Owings Mills           MD  21117  [**]
CLS            3010    013740001  [**]  Oxon Hill              MD  20745  [**]
MAI / MFC      1010    020716012  [**]  Roanoke                MD  24012  [**]
MAI / MFC      1010    012407501  [**]  Rockville              MD  20852  [**]
MAI / MFC      1020    018535001  [**]  Rockville              MD  20852  [**]
MAI / MFC      1010    020716005  [**]  Rockville              MD  20852  [**]
MAI / MFC      1010    020716013  [**]  Salisbury              MD  21801  [**]
MAI / MFC      1010    025172001  [**]  Silver Spring          MD  20910  [**]
CLS            3010    034853001  [**]  Silver Spring          MD  20910  [**]
CLS            3010    036528001  [**]  Towson                 MD  21204  [**]
MAI / MFC      1020    009510001  [**]  Westminster            MD  21157  [**]
MAI / MFC      4010    032550001  [**]  Williamsport           MD  21795  [**]
HIS            7010    713480001  [**]  Williamsport           MD  21795  [**]
HIS            7010    718210001  [**]  Brunswick              ME  04011  [**]
HIS            7010    711860001  [**]  Ogunquit               ME  03907  [**]
CLS            3010    034963001  [**]  Portland               ME  04101  [**]
HIS            7010    719330001  [**]  Rockport               ME  04856  [**]
MAI / MFC      1050    013902002  [**]  Westbrook              ME  04095  [**]
HIS            7010    714180001  [**]  Acme                   MI  49610  [**]
CLS            3010    025074001  [**]  Ann Arbor              MI  48109  [**]
CLS            3010    034613001  [**]  Ann Arbor              MI  48108  [**]
CLS            3010    034874001  [**]  Ann Arbor              MI  48108  [**]
CLS            3010    035002001  [**]  ANN ARBOR              MI  48109  [**]
CLS            3010    035041001  [**]  Ann Arbor              MI  48103  [**]
MAI / MFC      4010    002542001  [**]  Au Gres                MI  48703  [**]
MAI / MFC      4010    034428001  [**]  Auburn Hills           MI  48321  [**]
MAI / MFC      4010    034428003  [**]  Auburn Hills           MI  48321  [**]
HIS            7010    720700001  [**]  Battle Creek           MI  49017  [**]
HIS            7010    719470001  [**]  Bellaire               MI  49615  [**]
HIS            7010    719510001  [**]  Bellaire               MI  49615  [**]
CLS            3010    032730002  [**]  Big Rapids             MI  49307  [**]
HIS            7010    711200001  [**]  Boyne Falls            MI  49713  [**]
MAI / MFC      4010    005851004  [**]  Canton                 MI  48187  [**]
MAI / MFC      4010    005851003  [**]  Centerline             MI  48015  [**]
MAI / MFC      4010    005415001  [**]  Deckerville            MI  48427  [**]
MAI / MFC      1010    020323001  [**]  Deckerville            MI  48427  [**]
HIS            7010    713190999  [**]  Detroit                MI  48423  [**]
HIS            7010    714520001  [**]  Detroit                MI  48226  [**]

                                 Appendix F-1-33

<PAGE>   65


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    717730001  [**]  Detroit                MI  48226  [**]
HIS            7010    718780001  [**]  Detroit                MI  48226  [**]
HIS            7010    718130001  [**]  East Lansing           MI  48823  [**]
MAI / MFC      4010    034428002  [**]  East Tawas             MI  48730  [**]
HIS            7010    718900001  [**]  Flint                  MI  48502  [**]
MAI / MFC      1080    036688244  [**]  GAYLORD                MI  49735  [**]
MAI / MFC      4010    032203008  [**]  Grand Ledge            MI  78837  [**]
MAI / MFC      1010    001732001  [**]  Grand Rapids           MI  49503  [**]
MAI / MFC      1010    011985001  [**]  Grand Rapids           MI  49509  [**]
MAI / MFC      1010    012215002  [**]  Grand Rapids           MI  49507  [**]
HIS            7010    710420001  [**]  Grand Rapids           MI  49503  [**]
HIS            7010    712630001  [**]  Grand Rapids           MI  49503  [**]
HIS            7010    711190001  [**]  Harbor Springs         MI  49740  [**]
MAI / MFC      4010    005109004  [**]  Holland                MI  49424  [**]
MAI / MFC      1010    005109003  [**]  Holland                MI  49423  [**]
MAI / MFC      1010    014144004  [**]  Kalamazoo              MI  46283  [**]
MAI / MFC      4010    031864001  [**]  La Peer                MI  48446  [**]
MAI / MFC      4010    008346001  [**]  Lapeer                 MI  48446  [**]
MAI / MFC      4010    006945001  [**]  Livonia                MI  48150  [**]
MAI / MFC      1010    008326010  [**]  Livonia                MI  48150  [**]
MAI / MFC      1010    008326502  [**]  Livonia                MI  48154  [**]
MAI / MFC      1010    008326503  [**]  Livonia                MI  48150  [**]
MAI / MFC      1010    020307003  [**]  Livonia                MI  48151  [**]
MAI / MFC      1010    035959001  [**]  Livonia                MI  48150  [**]
MAI / MFC      1010    035959003  [**]  Livonia                MI  48150  [**]
MAI / MFC      1010    036461001  [**]  Madison Heights        MI  48071  [**]
MAI / MFC      4010    005716505  [**]  Madison Hts.           MI  48071  [**]
MAI / MFC      4010    010914003  [**]  Melvindale             MI  48122  [**]
CLS            3010    033656001  [**]  Midland                MI  48642  [**]
CLS            3010    036524001  [**]  Midland                MI  48640  [**]
HIS            7010    714980001  [**]  Midland                MI  48640  [**]
GSI            9010    036869001  [**]  Mt. Pleasant           MI  48858  [**]
MAI / MFC      4010    002186001  [**]  Northville             MI  48167  [**]
MAI / MFC      4010    002186002  [**]  Northville             MI  48167  [**]
MAI / MFC      4010    005109001  [**]  Novi                   MI  48376  [**]
CLS            3010    034527001  [**]  Novi                   MI  48375  [**]
HIS            7010    719680001  [**]  Novi                   MI  48377  [**]
HIS            7010    713150001  [**]  Petoskey               MI  49770  [**]
MAI / MFC      4010    005851001  [**]  Plymouth               MI  48170  [**]
MAI / MFC      4010    021330001  [**]  Plymouth               MI  48170  [**]
MAI / MFC      4010    033288001  [**]  Plymouth               MI  48170  [**]
CLS            3010    034986001  [**]  Port Huron             MI  48060  [**]
MAI / MFC      1010    008326008  [**]  Rochester HIlls        MI  48309  [**]
MAI / MFC      1010    008345001  [**]  Rochester Hills        MI  48309  [**]
CLS            3010    034852001  [**]  Rochester Hills        MI  48309  [**]
CLS            3010    032725001  [**]  Romulus                MI  48174  [**]
HIS            7010    711840001  [**]  Romulus                MI  48174  [**]
HIS            7010    719980001  [**]  Romulus                MI  48174  [**]
HIS            7010    711070999  [**]  Roseville              MI  48066  [**]
HIS            7010    713230001  [**]  Roseville              MI  48066  [**]
MAI / MFC      4010    010914001  [**]  Saginaw                MI  48601  [**]
HIS            7010    716510001  [**]  Sault Ste. Marie       MI  49783  [**]
MAI / MFC      4010    008344001  [**]  Southfield             MI  48075  [**]
MAI / MFC      4010    034345001  [**]  Southfield             MI  48075  [**]
CLS            3010    034645001  [**]  Southfield             MI  48034  [**]
CLS            3010    034948001  [**]  SOUTHFIELD             MI  48075  [**]
CLS            3010    034841001  [**]  SOUTHGATE              MI  48195  [**]
CLS            3010    034972001  [**]  St. Clair              MI  48079  [**]
CLS            3010    036622001  [**]  Sterling Heights       MI  48315  [**]
MAI / MFC      4010    031370001  [**]  Taylor                 MI  48180  [**]
CLS            3010    034659001  [**]  Traverse City          MI  49684  [**]
CLS            3010    019045001  [**]  Troy                   MI  48098  [**]
MAI / MFC      4010    005415004  [**]  Ulby                   MI  48475  [**]
MAI / MFC      4010    005716001  [**]  Utica                  MI  48315  [**]
MAI / MFC      4010    005716504  [**]  Utica                  MI  48315  [**]
MAI / MFC      4010    017417001  [**]  VASSAR                 MI  48768  [**]
MAI / MFC      4010    005851002  [**]  Warren                 MI  48089  [**]
MAI / MFC      4010    018868001  [**]  Warren                 MI  48089  [**]
MAI / MFC      4010    018868003  [**]  Warren                 MI  48090  [**]
MAI / MFC      1010    036461002  [**]  Warren                 MI  48089  [**]
MAI / MFC      1010    037359001  [**]  Wayne                  MI  48184  [**]
MAI / MFC      1010    032250002  [**]  Wixom                  MI  48393  [**]
MAI / MFC      1010    032291001  [**]  Ypsilanti              MI  48189  [**]
HIS            7010    722150999  [**]  Anamia                 MN  56359  [**]
MAI / MFC      1020    005325001  [**]  Bloomington            MN  55438  [**]
CLS            3010    033084001  [**]  Bloomington            MN  55425  [**]
CLS            3010    034701001  [**]  Bloomington            MN  55425  [**]
HIS            7010    715480001  [**]  Bloomington            MN  55435  [**]
HIS            7010    716960001  [**]  Bloomington            MN  55425  [**]
HIS            7010    721100001  [**]  Bloomington            MN  55425  [**]
MAI / MFC      1020    014765005  [**]  Brooklyn Center        MN  55430  [**]
HIS            7010    717520001  [**]  Brooklyn Park          MN  55428  [**]
MAI / MFC      1020    011198001  [**]  Burnsville             MN  55337  [**]
CLS            3010    037111001  [**]  Burnsville             MN  55337  [**]
CLS            3010    036565001  [**]  Chaska                 MN  55318  [**]
HIS            7010    715650001  [**]  Chaska                 MN  55318  [**]
MAI / MFC      1020    003259003  [**]  Crystal                MN  55426  [**]
HIS            7010    712520001  [**]  Duluth                 MN  55811  [**]
HIS            7010    713970001  [**]  Duluth                 MN  55802  [**]
MAI / MFC      1010    036985001  [**]  Edina                  MN  55435  [**]
MAI / MFC      1010    020783001  [**]  Egan                   MN  55121  [**]
MAI / MFC      1020    021396001  [**]  Faribault              MN  55021  [**]
MAI / MFC      1030    013243001  [**]  Hastings               MN  55033  [**]
MAI / MFC      1030    016661001  [**]  Hastings               MN  55033  [**]
MAI / MFC      1020    003259002  [**]  Maplewood              MN  55109  [**]
HIS            7010    715050001  [**]  Minneaplois            MN  55408  [**]
MAI / MFC      1010    003259001  [**]  Minneapolis            MN  55411  [**]
MAI / MFC      4010    009007004  [**]  Minneapolis            MN  55443  [**]
MAI / MFC      1010    014765001  [**]  Minneapolis            MN  55403  [**]
MAI / MFC      1020    032652001  [**]  Minneapolis            MN  55428  [**]
MAI / MFC      1020    032694001  [**]  Minneapolis            MN  55413  [**]
HIS            7010    710010001  [**]  Minneapolis            MN  55407  [**]
HIS            7010    710300001  [**]  Minneapolis            MN  55448  [**]
HIS            7010    714690001  [**]  Minneapolis            MN  55402  [**]
HIS            7010    715070001  [**]  Minneapolis            MN  55403  [**]
HIS            7010    718860001  [**]  Minneapolis            MN  55414  [**]

                                 Appendix F-1-34

<PAGE>   66


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    721730001  [**]  Minneapolis            MN  55401  [**]
HIS            7010    721880001  [**]  Minneapolis            MN  55441  [**]
HIS            7010    716940001  [**]  Moorhead               MN  56560  [**]
GSI            9010    036906001  [**]  Morton                 MN  56270  [**]
CLS            3010    036960001  [**]  Morton                 MN  56270  [**]
MAI / MFC      1010    032418001  [**]  New Hope               MN  55428  [**]
MAI / MFC      1020    000713003  [**]  Plymouth               MN  55445  [**]
HIS            7010    718740001  [**]  Plymouth               MN  55441  [**]
GSI            9010    036904001  [**]  Prior Lake             MN  55372  [**]
CLS            3010    036961001  [**]  Redwood Falls          MN  56283  [**]
HIS            7010    718750001  [**]  Rochester              MN  55904  [**]
CLS            3010    034592001  [**]  Roseville              MN  55113  [**]
HIS            7010    711540001  [**]  Shakopee               MN  55379  [**]
CLS            3010    036836001  [**]  St. Cloud              MN  56302  [**]
MAI / MFC      1020    000713001  [**]  St. Paul               MN  55107  [**]
MAI / MFC      1010    001981002  [**]  St. Paul               MN  55121  [**]
MAI / MFC      4010    030828001  [**]  St. Paul               MN  55114  [**]
MAI / MFC      4010    032203007  [**]  St. Paul               MN  55108  [**]
MAI / MFC      4010    035396001  [**]  St. Paul               MN  55103  [**]
HIS            7010    720540001  [**]  St. Paul               MN  55102  [**]
MAI / MFC      1020    031564003  [**]  Arnold                 MO  63010  [**]
MAI / MFC      1010    031783001  [**]  Blue Springs           MO  64015  [**]
MAI / MFC      9999    037338004  [**]  Blue Springs           MO  64014  [**]
MAI / MFC      1010    032458001  [**]  Bridgeton              MO  63044  [**]
MAI / MFC      4010    034343001  [**]  Cape Girardeau         MO  63701  [**]
MAI / MFC      1030    016261001  [**]  Clayton                MO  63105  [**]
CLS            3010    034611001  [**]  Clayton                MO  63105  [**]
CLS            3010    034863001  [**]  Clayton                MO  63105  [**]
MAI / MFC      1010    007887011  [**]  Columbia               MO  65202  [**]
MAI / MFC      4010    020732506  [**]  Earth City             MO  63045  [**]
MAI / MFC      1010    031781001  [**]  Independance           MO  64055  [**]
MAI / MFC      9999    037338017  [**]  INDEPENDANCE           MO  64055  [**]
MAI / MFC      9999    037338008  [**]  INDEPENDENCE           MO  64050  [**]
MAI / MFC      9999    037338009  [**]  INDEPENDENCE           MO  64050  [**]
HIS            7010    720050001  [**]  Independence           MO  64055  [**]
CLS            3010    034562001  [**]  Jefferson City         MO  65101  [**]
MAI / MFC      1010    000627001  [**]  Kansas City            MO  64120  [**]
MAI / MFC      1010    001594001  [**]  Kansas City            MO  64141  [**]
MAI / MFC      1010    001595001  [**]  Kansas City            MO  64108  [**]
MAI / MFC      1050    002248001  [**]  Kansas City            MO  64131  [**]
MAI / MFC      1010    002248002  [**]  Kansas City            MO  64111  [**]
MAI / MFC      1050    002248003  [**]  Kansas City            MO  64131  [**]
MAI / MFC      1010    004802001  [**]  Kansas City            MO  64108  [**]
MAI / MFC      4010    009007003  [**]  Kansas City            MO  64124  [**]
MAI / MFC      1010    014452001  [**]  Kansas City            MO  64124  [**]
MAI / MFC      1010    031771001  [**]  Kansas City            MO  64114  [**]
MAI / MFC      1010    031772001  [**]  Kansas City            MO  64113  [**]
MAI / MFC      1010    031774001  [**]  Kansas City            MO  64114  [**]
MAI / MFC      1010    031775001  [**]  Kansas City            MO  64111  [**]
MAI / MFC      1010    031776001  [**]  Kansas City            MO  64111  [**]
MAI / MFC      1010    031780001  [**]  Kansas City            MO  64119  [**]
MAI / MFC      1010    031782001  [**]  Kansas City            MO  64055  [**]
MAI / MFC      1010    031784001  [**]  Kansas City            MO  64109  [**]
MAI / MFC      4010    032203016  [**]  Kansas City            MO  64120  [**]
MAI / MFC      1010    033813011  [**]  Kansas City            MO  66106  [**]
CLS            3010    034514001  [**]  Kansas City            MO  64105  [**]
MAI / MFC      9999    037338010  [**]  KANSAS CITY            MO  64124  [**]
HIS            7010    710110001  [**]  Kansas City            MO  64133  [**]
HIS            7010    710230001  [**]  Kansas City            MO  64105  [**]
HIS            7010    719030001  [**]  Kansas City            MO  64138  [**]
HIS            7010    721500001  [**]  Kansas City            MO  64108  [**]
HIS            7010    712760001  [**]  Kirksville             MO  63501  [**]
CLS            3010    009535001  [**]  Lake Ozark             MO  65049  [**]
HIS            7010    716790001  [**]  Lake Ozark             MO  65049  [**]
MAI / MFC      1050    002248004  [**]  Lees Summitt           MO  64063  [**]
MAI / MFC      9999    037338001  [**]  Lees Summitt           MO  64063  [**]
HIS            7010    717220001  [**]  Maryland Height        MO  63043  [**]
MAI / MFC      1010    019235003  [**]  Moberly                MO  65270  [**]
MAI / MFC      1010    009750001  [**]  N. Kansas City         MO  64116  [**]
MAI / MFC      1020    032694002  [**]  N. Kansas City         MO  64116  [**]
MAI / MFC      9999    037338011  [**]  NEOSHO                 MO  64850  [**]
MAI / MFC      1020    002904001  [**]  Overland               MO  63114  [**]
MAI / MFC      1010    031769001  [**]  Raytown                MO  64133  [**]
MAI / MFC      9999    037338019  [**]  ROLLA                  MO  65401  [**]
MAI / MFC      9999    037338020  [**]  SALEM                  MO  65560  [**]
MAI / MFC      9999    037338012  [**]  SPRINGFIELD            MO  65802  [**]
MAI / MFC      9999    037338013  [**]  SPRINGFIELD            MO  65802  [**]
MAI / MFC      9999    037338014  [**]  SPRINGFIELD            MO  65802  [**]
MAI / MFC      9999    037338018  [**]  SPRINGFIELD            MO  65807  [**]
MAI / MFC      1010    007852001  [**]  St. Charles            MO  63301  [**]
MAI / MFC      1010    001595502  [**]  St. Joseph             MO  64501  [**]
GSI            9010    036723001  [**]  St. Joseph             MO  64501  [**]
CLS            3010    002326002  [**]  St. Louis              MO  63127  [**]
CLS            3010    002326501  [**]  St. Louis              MO  63127  [**]
MAI / MFC      1010    009749003  [**]  St. Louis              MO  63115  [**]
MAI / MFC      1010    009749002  [**]  St. Louis              MO  63115  [**]
MAI / MFC      1020    031539001  [**]  St. Louis              MO  63110  [**]
MAI / MFC      1010    031539002  [**]  St. Louis              MO  63110  [**]
MAI / MFC      1010    031564001  [**]  St. Louis              MO  63128  [**]
MAI / MFC      1010    032267001  [**]  St. Louis              MO  63144  [**]
MAI / MFC      1020    034420001  [**]  St. Louis              MO  63144  [**]
MAI / MFC      1010    036507001  [**]  St. Louis              MO  63136  [**]
CLS            3010    036675001  [**]  St. Louis              MO  63102  [**]
HIS            7010    710070001  [**]  St. Louis              MO  63141  [**]
HIS            7010    710080001  [**]  St. Louis              MO  63102  [**]
HIS            7010    713830001  [**]  St. Louis              MO  63102  [**]
HIS            7010    715320001  [**]  St. Louis              MO  63101  [**]
HIS            7010    715620001  [**]  St. Louis              MO  63103  [**]
HIS            7010    716540001  [**]  St. Louis              MO  63118  [**]
HIS            7010    720720001  [**]  St. Louis              MO  63134  [**]
MAI / MFC      9999    037338003  [**]  Sugar Creek            MO  64053  [**]
MAI / MFC      9999    037338023  [**]  Sullivan               MO  63080  [**]
HIS            7010    713320001  [**]  Sunset Hills           MO  63127  [**]
MAI / MFC      9999    037338022  [**]  Union                  MO  63060  [**]
MAI / MFC      9999    037338021  [**]  Washington             MO  63090  [**]
MAI / MFC      1010    000851006  [**]  Wentzville             MO  63385  [**]

                                 Appendix F-1-35

<PAGE>   67


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

GSI            9010    037291001  [**]  Biloxi                 MS  39530  [**]
HIS            7010    722190999  [**]  Biloxi                 MS  39530  [**]
HIS            7010    712290001  [**]  Booneville             MS  38829  [**]
MAI / MFC      1010    031627001  [**]  Gulfport               MS  39501  [**]
HIS            7010    720010001  [**]  Gulfport               MS  39503  [**]
HIS            7010    722180999  [**]  Gulfport               MS  39501  [**]
MAI / MFC      1010    031727003  [**]  Holly Springs          MS  38635  [**]
CLS            3010    036518001  [**]  Jackson                MS  39213  [**]
HIS            7010    720060001  [**]  Jackson                MS  39157  [**]
MAI / MFC      1010    031153003  [**]  Olive Branch           MS  38654  [**]
MAI / MFC      1010    014144025  [**]  Pearl                  MS  39208  [**]
HIS            7010    720280001  [**]  Philadelphia           MS  39350  [**]
MAI / MFC      4010    011492007  [**]  Randolph               MS  02368  [**]
CLS            3010    036612002  [**]  Robinsonville          MS  38664  [**]
HIS            7010    711180001  [**]  Robinsonville          MS  38664  [**]
HIS            7010    715090001  [**]  Robinsonville          MS  38664  [**]
HIS            7010    722010999  [**]  Robinsonville          MS  38664  [**]
HIS            7010    722200999  [**]  Robinsonville          MS  38664  [**]
HIS            7010    722010001  [**]  Robinsville            MS  38664  [**]
MAI / MFC      4010    031717001  [**]  Tupelo                 MS  38802  [**]
HIS            7010    711030001  [**]  Big Sky                MT  59716  [**]
HIS            7010    719200001  [**]  East Glacier Park      MT  59434  [**]
CLS            3010    036769008  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769020  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769021  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769022  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769023  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769024  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769025  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769026  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769027  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769028  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769029  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769030  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769031  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769032  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769033  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769034  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769035  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769036  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769037  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769038  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769039  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769040  [**]  Gardiner               MT  59030  [**]
CLS            3010    036769041  [**]  Gardiner               MT  59030  [**]
CLS            3010    036533003  [**]  Kalispell              MT  59901  [**]
HIS            7010    718000001  [**]  Kalispell              MT  59901  [**]
CLS            3010    035067001  [**]  Lewistown              MT  59457  [**]
CLS            3010    034971001  [**]  WEST YELLOWSTONE       MT  59758  [**]
HIS            7010    702700999  [**]  Saint John             NB  00000  [**]
MAI / MFC      1010    009950004  [**]  Advance                NC  27706  [**]
HIS            7010    719900001  [**]  Arden                  NC  28704  [**]
CLS            3010    034850001  [**]  ASHEVILLE              NC  28801  [**]
CLS            3010    034911001  [**]  Atlantic Beach         NC  28512  [**]
CLS            3010    001207001  [**]  Bermuda Run            NC  27006  [**]
CLS            3010    036522001  [**]  Bermuda Run            NC  27006  [**]
CLS            3010    016792001  [**]  Charlotte              NC  28210  [**]
CLS            3010    019904001  [**]  Charlotte              NC  28213  [**]
MAI / MFC      4010    032249004  [**]  Charlotte              NC  28217  [**]
CLS            3010    034700001  [**]  CHARLOTTE              NC  28214  [**]
CLS            3010    035366001  [**]  Charlotte              NC  28207  [**]
HIS            7010    710030001  [**]  Charlotte              NC  28204  [**]
HIS            7010    711970001  [**]  Charlotte              NC  28216  [**]
HIS            7010    712150001  [**]  Charlotte              NC  28210  [**]
HIS            7010    712190001  [**]  Charlotte              NC  28210  [**]
HIS            7010    712200001  [**]  Charlotte              NC  28210  [**]
HIS            7010    712220001  [**]  Charlotte              NC  28210  [**]
HIS            7010    712810001  [**]  Charlotte              NC  28210  [**]
HIS            7010    712820001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713010001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713070001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713080001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713090001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713220001  [**]  Charlotte              NC  28210  [**]
HIS            7010    713360001  [**]  Charlotte              NC  28213  [**]
HIS            7010    713500001  [**]  Charlotte              NC  28210  [**]
HIS            7010    717720001  [**]  Charlotte              NC  28202  [**]
MAI / MFC      1010    014144024  [**]  China Grove            NC  28023  [**]
CLS            3010    001129003  [**]  Clemmons               NC  27012  [**]
MAI / MFC      4010    034328001  [**]  Conover                NC  28613  [**]
MAI / MFC      4010    034329001  [**]  Conover                NC  28613  [**]
MAI / MFC      4010    034324001  [**]  Cornelius              NC  28031  [**]
CLS            3010    035032001  [**]  Durham                 NC  27702  [**]
CLS            3010    037271001  [**]  Durham                 NC  27705  [**]
HIS            7010    717740001  [**]  Durham                 NC  27701  [**]
HIS            7010    722120001  [**]  Durham                 NC  27708  [**]
MAI / MFC      1010    009949001  [**]  Greensboro             NC  27409  [**]
MAI / MFC      1020    019621003  [**]  Greensboro             NC  27405  [**]
MAI / MFC      1010    020716014  [**]  Greensboro             NC  27407  [**]
MAI / MFC      1020    020897003  [**]  Greensboro             NC  27405  [**]
HIS            7010    720000001  [**]  Greensboro             NC  27407  [**]
MAI / MFC      1010    010880504  [**]  Greenville             NC  27834  [**]
MAI / MFC      4010    034331001  [**]  High Point             NC  27264  [**]
HIS            7010    712860001  [**]  Jacksonville           NC  28540  [**]
HIS            7010    716620001  [**]  Lake Junaluska         NC  28745  [**]
MAI / MFC      1020    019621001  [**]  Laurinburg             NC  28352  [**]
MAI / MFC      1010    035930001  [**]  Laurinburg             NC  28352  [**]
MAI / MFC      4010    021887001  [**]  Lexington              NC  27293  [**]
MAI / MFC      4010    022884501  [**]  Matthews               NC  28105  [**]
HIS            7010    712980001  [**]  New Bern               NC  28560  [**]
HIS            7010    718330001  [**]  Pinehurst              NC  28374  [**]
MAI / MFC      1020    020897001  [**]  Raleigh                NC  27603  [**]
MAI / MFC      1030    020897002  [**]  Raleigh                NC  27627  [**]
MAI / MFC      1010    023757501  [**]  Raleigh                NC  27604  [**]
HIS            7010    715120001  [**]  Raleigh                NC  27604  [**]
HIS            7010    717260001  [**]  Raleigh                NC  27606  [**]

                                 Appendix F-1-36

<PAGE>   68


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    719210001  [**]  Ridgecrest             NC  28770  [**]
MAI / MFC      1020    014060007  [**]  Rural Hall             NC  27045  [**]
MAI / MFC      1010    009950003  [**]  Rural Hill             NC  27045  [**]
MAI / MFC      1010    035710001  [**]  Tar Hill               NC  28392  [**]
MAI / MFC      1010    014144010  [**]  Wilson                 NC  27893  [**]
HIS            7010    710160001  [**]  Winston Salem          NC  27102  [**]
HIS            7010    713490001  [**]  Winston Salem          NC  27114  [**]
MAI / MFC      1010    009950001  [**]  Winston-Salem          NC  27105  [**]
MAI / MFC      1020    015531001  [**]  Winston-Salem          NC  27107  [**]
HIS            7010    714500001  [**]  Winston-Salem          NC  27101  [**]
HIS            7010    713920001  [**]  Bismarck               ND  58501  [**]
HIS            7010    718840001  [**]  Bismarck               ND  58504  [**]
HIS            7010    713930001  [**]  Fargo                  ND  58104  [**]
CLS            3010    034888001  [**]  Grand Forks            ND  58201  [**]
HIS            7010    712060001  [**]  Lincoln                NE  65808  [**]
CLS            3010    036769019  [**]  Nebrask City           NE  68410  [**]
MAI / MFC      4010    034338001  [**]  Omaha                  NE  68117  [**]
HIS            7010    710900001  [**]  Omaha                  NE  68114  [**]
HIS            7010    717760001  [**]  Omaha                  NE  68154  [**]
HIS            7010    717030001  [**]  S. Sioux City          NE  68776  [**]
CLS            3010    034785001  [**]  Bretton Woods          NH  03575  [**]
HIS            7010    713170001  [**]  Campton                NH  03264  [**]
MAI / MFC      1050    016075014  [**]  Dover                  NH  03820  [**]
CLS            3010    035006001  [**]  DURHAM                 NH  03824  [**]
HIS            7010    717750001  [**]  Hampton                NH  03842  [**]
MAI / MFC      1050    016075023  [**]  Hooksett               NH  03106  [**]
CLS            3010    034630001  [**]  Jackson                NH  03846  [**]
CLS            3010    034772001  [**]  LACONIA                NH  03246  [**]
MAI / MFC      1010    022227007  [**]  Lebanon                NH  03766  [**]
MAI / MFC      1050    016075021  [**]  Lee                    NH  03824  [**]
MAI / MFC      1050    016075013  [**]  Manchester             NH  03102  [**]
MAI / MFC      1020    030484001  [**]  Milford                NH  03055  [**]
MAI / MFC      1050    016075012  [**]  Nashua                 NH  03060  [**]
MAI / MFC      1050    016620509  [**]  Newington              NH  03801  [**]
CLS            3010    035243001  [**]  North Conway           NH  03860  [**]
CLS            3010    036549001  [**]  North Conway           NH  03860  [**]
HIS            7010    713470001  [**]  Plymouth               NH  03264  [**]
HIS            7010    713890999  [**]  Plymouth               NH  03264  [**]
MAI / MFC      1050    016075009  [**]  Stratham               NH  03885  [**]
MAI / MFC      1050    013902501  [**]  W. Lebanon             NH  03766  [**]
CLS            3010    035033001  [**]  Waterville Valley      NH  03215  [**]
CLS            3010    008339001  [**]  Absecon                NJ  08201  [**]
HIS            7010    713040001  [**]  Atlantic City          NJ  08401  [**]
MAI / MFC      1010    004601505  [**]  Basking Ridge          NJ  07920  [**]
HIS            7010    717660001  [**]  Basking Ridge          NJ  07920  [**]
MAI / MFC      1010    002604002  [**]  Brick                  NJ  08723  [**]
MAI / MFC      1010    011854503  [**]  Bridgeton              NJ  08302  [**]
MAI / MFC      1010    033813023  [**]  Bridgeton              NJ  08302  [**]
MAI / MFC      4010    031623001  [**]  Buena                  NJ  08310  [**]
MAI / MFC      4010    031623002  [**]  Buena                  NJ  08031  [**]
CLS            3010    034945001  [**]  Cherry Hill            NJ  08034  [**]
MAI / MFC      1010    007465001  [**]  Clifton                NJ  07014  [**]
MAI / MFC      1010    014437001  [**]  Clifton                NJ  07014  [**]
MAI / MFC      1010    016226001  [**]  Clifton                NJ  07015  [**]
MAI / MFC      1010    002168001  [**]  Clinton                NJ  08809  [**]
MAI / MFC      1010    004601501  [**]  Cranbury               NJ  08512  [**]
MAI / MFC      1010    032944005  [**]  Dayton                 NJ  08810  [**]
MAI / MFC      1010    031057004  [**]  E. Rutherford          NJ  07073  [**]
MAI / MFC      1010    016683004  [**]  East Millstone         NJ  08873  [**]
MAI / MFC      1010    031057003  [**]  East Rutherford        NJ  07073  [**]
MAI / MFC      1010    032506001  [**]  East Rutherford        NJ  07073  [**]
MAI / MFC      1010    024737001  [**]  East Rutherford        NJ  07073  [**]
CLS            3010    036529001  [**]  East Rutherford        NJ  07073  [**]
HIS            7010    712530001  [**]  East Rutherford        NJ  07073  [**]
HIS            7010    712920001  [**]  East Rutherford        NJ  07073  [**]
CLS            3010    035630003  [**]  Eatontown              NJ  07724  [**]
MAI / MFC      1010    013574003  [**]  Edison                 NJ  08817  [**]
MAI / MFC      1010    032944001  [**]  Edison                 NJ  08817  [**]
MAI / MFC      1010    032944004  [**]  Edison                 NJ  08818  [**]
MAI / MFC      1010    033813029  [**]  Edison                 NJ  08837  [**]
MAI / MFC      1010    019722001  [**]  Elizabeth              NJ  07206  [**]
MAI / MFC      1010    032334001  [**]  Elizabeth              NJ  07206  [**]
HIS            7010    717470001  [**]  Elizabeth              NJ  07201  [**]
MAI / MFC      1010    004601001  [**]  Englewood Cliffs       NJ  07632  [**]
CLS            3010    034775001  [**]  Fairfield              NJ  07004  [**]
CLS            3010    008274003  [**]  Fanwood                NJ  07023  [**]
CLS            3010    036582001  [**]  Fanwood                NJ  07023  [**]
MAI / MFC      1010    011437001  [**]  Farmingdale            NJ  07727  [**]
MAI / MFC      1010    033813008  [**]  Flemington             NJ  08822  [**]
CLS            3010    030915001  [**]  Florham Park           NJ  07932  [**]
HIS            7010    759160999  [**]  Fort Lee               NJ  07024  [**]
MAI / MFC      1010    016683002  [**]  Freehold               NJ  07728  [**]
MAI / MFC      1010    016683006  [**]  Freehold               NJ  07728  [**]
MAI / MFC      1010    005604002  [**]  Gibbstown              NJ  08027  [**]
MAI / MFC      1020    036076001  [**]  Gloucester City        NJ  08030  [**]
CLS            3010    012497001  [**]  Hackensack             NJ  07601  [**]
MAI / MFC      1010    002604502  [**]  Hazlet                 NJ  07730  [**]
MAI / MFC      1010    005426502  [**]  HILLSIDE               NJ  07205  [**]
MAI / MFC      1010    005980001  [**]  Irvington              NJ  07111  [**]
MAI / MFC      1010    017054001  [**]  Kenilworth             NJ  07033  [**]
MAI / MFC      1010    007619001  [**]  Lakewood               NJ  08701  [**]
MAI / MFC      1010    007619002  [**]  Lakewood               NJ  08701  [**]
MAI / MFC      1010    035442002  [**]  Lakewood               NJ  08701  [**]
MAI / MFC      1010    023170002  [**]  Lodi                   NJ  07644  [**]
MAI / MFC      1010    030371001  [**]  Maple Shade            NJ  08052  [**]
MAI / MFC      1010    030371002  [**]  Maple Shade            NJ  08052  [**]
MAI / MFC      1010    035162001  [**]  Maplewood              NJ  07040  [**]
CLS            3010    036633001  [**]  McAfee                 NJ  07428  [**]
MAI / MFC      1010    032643001  [**]  Metechen               NJ  08840  [**]
MAI / MFC      1010    000462002  [**]  Moonachie              NJ  07074  [**]
MAI / MFC      1010    011097004  [**]  Moonachie              NJ  07074  [**]
CLS            3010    011542001  [**]  Morristown             NJ  07960  [**]
CLS            3010    014207001  [**]  Morristown             NJ  07960  [**]
MAI / MFC      1010    025112006  [**]  Morristown             NJ  07961  [**]
MAI / MFC      1010    033813003  [**]  Mountainside           NJ  07092  [**]
MAI / MFC      1010    033813018  [**]  Mountainside           NJ  07092  [**]

                                 Appendix F-1-37

<PAGE>   69


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    004474012  [**]  Mt. Laurel             NJ  08054  [**]
CLS            3010    034857001  [**]  Mt. Laurel             NJ  08054  [**]
CLS            3010    024230001  [**]  New Providence         NJ  07974  [**]
MAI / MFC      1010    002604001  [**]  Newark                 NJ  07104  [**]
CLS            3010    021944001  [**]  Newark                 NJ  07114  [**]
HIS            7010    715580001  [**]  Newark                 NJ  07114  [**]
HIS            7010    722240001  [**]  Newark                 NJ  07102  [**]
HIS            7010    713000001  [**]  North Bergen           NJ  07047  [**]
MAI / MFC      1010    032216002  [**]  Ocean                  NJ  07712  [**]
MAI / MFC      1010    014769001  [**]  Palisades Park         NJ  07650  [**]
MAI / MFC      1010    001684002  [**]  Paramus                NJ  07652  [**]
HIS            7010    718850001  [**]  Paramus                NJ  07652  [**]
MAI / MFC      1010    004474001  [**]  Park Ridge             NJ  07656  [**]
MAI / MFC      1010    019235001  [**]  Park Ridge             NJ  07656  [**]
MAI / MFC      1010    032966002  [**]  PARLIN                 NJ  08859  [**]
MAI / MFC      1010    004601004  [**]  Parsippany             NJ  07054  [**]
MAI / MFC      1020    018320001  [**]  Parsippany             NJ  07054  [**]
MAI / MFC      1010    030263001  [**]  Parsippany             NJ  07054  [**]
MAI / MFC      1010    022751001  [**]  Pennsauken             NJ  08110  [**]
MAI / MFC      1020    035871001  [**]  Pennsauken             NJ  08109  [**]
MAI / MFC      1010    012731001  [**]  Pinebrook              NJ  07058  [**]
CLS            3010    036597001  [**]  Princeton              NJ  08540  [**]
CLS            3010    036860001  [**]  Princeton              NJ  08541  [**]
CLS            3010    036861001  [**]  Princeton              NJ  08541  [**]
HIS            7010    713980001  [**]  Princeton              NJ  08540  [**]
HIS            7010    714380001  [**]  Princeton              NJ  08540  [**]
HIS            7010    717390001  [**]  Princeton              NJ  08542  [**]
HIS            7010    718020001  [**]  Red Bank               NJ  07701  [**]
MAI / MFC      1010    007081001  [**]  Rochelle Park          NJ  07662  [**]
MAI / MFC      1010    002604004  [**]  Rockaway               NJ  07866  [**]
MAI / MFC      4010    019338001  [**]  Roseland               NJ  07068  [**]
MAI / MFC      1010    031057001  [**]  S. Hackensack          NJ  07606  [**]
MAI / MFC      4010    022884001  [**]  S. Hackensack          NJ  07606  [**]
HIS            7010    715010001  [**]  Saddlebrook            NJ  07652  [**]
MAI / MFC      1010    002306001  [**]  Secaucus               NJ  07094  [**]
MAI / MFC      1010    033813022  [**]  Secaucus               NJ  07094  [**]
CLS            3010    034687001  [**]  Secaucus               NJ  07094  [**]
MAI / MFC      1010    035112001  [**]  Secaucus               NJ  07094  [**]
MAI / MFC      1010    035449001  [**]  Secaucus               NJ  07094  [**]
MAI / MFC      1080    036426002  [**]  Short Hills            NJ  07078  [**]
MAI / MFC      1010    031335001  [**]  Somerset               NJ  08873  [**]
MAI / MFC      1010    034407002  [**]  Sommerset              NJ  08873  [**]
MAI / MFC      4010    000462001  [**]  South Hackensack       NJ  07606  [**]
CLS            3010    034626001  [**]  Spring Lake Heights    NJ  07762  [**]
MAI / MFC      4010    015905001  [**]  Springfield            NJ  07081  [**]
CLS            3010    034978001  [**]  Summit                 NJ  07901  [**]
MAI / MFC      1010    000490001  [**]  Teterboro              NJ  07608  [**]
MAI / MFC      1010    011097001  [**]  Teterboro              NJ  07608  [**]
MAI / MFC      1010    011097003  [**]  Teterboro              NJ  07608  [**]
MAI / MFC      1010    015062001  [**]  Totowa                 NJ  07512  [**]
MAI / MFC      1010    002604003  [**]  Trenton                NJ  08620  [**]
MAI / MFC      1010    016683003  [**]  Trenton                NJ  08605  [**]
MAI / MFC      1010    021736001  [**]  Trenton                NJ  08620  [**]
CLS            3010    008274001  [**]  Union                  NJ  07083  [**]
MAI / MFC      1010    017183519  [**]  Union                  NJ  07083  [**]
MAI / MFC      1010    019235501  [**]  UPPER SADDLE RIVER     NJ  07458  [**]
HIS            7010    720240001  [**]  Ventnor                NJ  08406  [**]
MAI / MFC      1010    005637001  [**]  Vineland               NJ  08360  [**]
MAI / MFC      1010    017183013  [**]  Vineland               NJ  08360  [**]
MAI / MFC      4010    031623003  [**]  Vineland               NJ  08360  [**]
MAI / MFC      1010    011437502  [**]  Wall Twp               NJ  07719  [**]
CLS            3010    008274504  [**]  Warren                 NJ  07060  [**]
CLS            3010    035630002  [**]  West End               NJ  07740  [**]
MAI / MFC      1010    016683001  [**]  Westfield              NJ  07091  [**]
MAI / MFC      1010    025112003  [**]  Westfield              NJ  07090  [**]
MAI / MFC      1010    025112004  [**]  Westfield              NJ  07091  [**]
MAI / MFC      1010    025113002  [**]  Westfield              NJ  07091  [**]
MAI / MFC      4010    021114004  [**]  Westwood               NJ  07675  [**]
MAI / MFC      1010    004061001  [**]  Williams town          NJ  08094  [**]
HIS            7010    712470001  [**]  Wrightstown            NJ  08562  [**]
HIS            7010    712660001  [**]  Wrightstown            NJ  08562  [**]
HIS            7010    713340001  [**]  Wrightstown            NJ  08562  [**]
HIS            7010    713510001  [**]  Wrightstown            NJ  08562  [**]
GSI            9010    037329002  [**]  Acoma                  NM  87034  [**]
MAI / MFC      1010    011600001  [**]  Albuquerque            NM  87102  [**]
MAI / MFC      1010    011600002  [**]  Albuquerque            NM  87103  [**]
MAI / MFC      4010    015938502  [**]  Albuquerque            NM  87104  [**]
MAI / MFC      1010    016088001  [**]  Albuquerque            NM  87107  [**]
CLS            3010    034741001  [**]  Albuquerque            NM  87102  [**]
CLS            3010    036620001  [**]  Albuquerque            NM  97110  [**]
HIS            7010    710650001  [**]  Albuquerque            NM  87110  [**]
HIS            7010    712680001  [**]  Albuquerque            NM  87123  [**]
HIS            7010    713460001  [**]  Albuquerque            NM  87121  [**]
HIS            7010    713680001  [**]  Albuquerque            NM  87102  [**]
HIS            7010    722060001  [**]  Albuquerque            NM  87107  [**]
HIS            7010    722060999  [**]  Albuquerque            NM         [**]
MAI / MFC      1020    004858001  [**]  Gallup                 NM  87301  [**]
HIS            7010    714110001  [**]  Glorieta               NM  87535  [**]
HIS            7010    716320001  [**]  Mescalero              NM  88340  [**]
GSI            9010    037329001  [**]  San Fidel              NM  87049  [**]
CLS            3010    034466001  [**]  Santa Fe               NM  87501  [**]
CLS            3010    034708001  [**]  Santa Fe               NM  87501  [**]
CLS            3010    034752001  [**]  SANTA FE               NM  87501  [**]
CLS            3010    034827001  [**]  Santa Fe               NM  87501  [**]
CLS            3010    034973001  [**]  SANTA FE               NM  87501  [**]
CLS            3010    035228001  [**]  Santa Fe               NM  87501  [**]
CLS            3010    035229001  [**]  Santa Fe               NM  87501  [**]
HIS            7010    714730001  [**]  Santa Fe               NM  87501  [**]
HIS            7013    721830999  [**]  Santa Fe               NM  87501  [**]
MAI / MFC      4010    030309001  [**]  Santa Teresa           NM  88008  [**]
MAI / MFC      1030    012572001  [**]  Sante Fe               NM  87504  [**]
CLS            3010    037215001  [**]  Taos                   NM  87501  [**]
HIS            7010    718490001  [**]                         NS  00000  [**]
CLS            3010    035239001  [**]  Cape Breton            NS  00000  [**]
CLS            3010    035339001  [**]  Digby                  NS  00000  [**]
CLS            3010    035284002  [**]  Halifax                NS  00000  [**]

                                 Appendix F-1-38

<PAGE>   70


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

GSI            9010    036881001  [**]  Halifax                NS  00000  [**]
GSI            9010    036964001  [**]  Halifax                NS  00000  [**]
GSI            9010    036965001  [**]  Halifax                NS  00000  [**]
HIS            7010    711390001  [**]  Halifax                NS  00000  [**]
HIS            7010    711790001  [**]  Halifax                NS  00000  [**]
HIS            7010    715360001  [**]  Halifax                NS  00000  [**]
CLS            3010    036621001  [**]  Hubbards               NS  00000  [**]
HIS            7010    717540001  [**]  Stellarton             NS  00000  [**]
GSI            9010    036916001  [**]  Sydney                 NS  00000  [**]
HIS            7010    711410001  [**]  Sydney                 NS  00000  [**]
GSI            9010    036908001  [**]                         NV  89501  [**]
CLS            3010    022228001  [**]  Boulder City           NV  89005  [**]
CLS            3010    022228502  [**]  BOULDER CITY           NV  89005  [**]
GSI            9010    037090001  [**]  Carson City            NV  89701  [**]
GSI            9010    036702001  [**]  Crystal Bay            NV  89402  [**]
GSI            9010    036913001  [**]  Crystal Bay            NV  89402  [**]
CLS            3010    036560001  [**]  Henderson              NV  89014  [**]
GSI            9010    036719001  [**]  Henderson              NV  89014  [**]
GSI            9010    036915001  [**]  Henderson              NV  89015  [**]
GSI            9010    037038001  [**]  Henderson              NV  89015  [**]
GSI            9010    036838001  [**]  Incline Village        NV  89450  [**]
CLS            3010    034666001  [**]  Jean                   NV  89019  [**]
GSI            9010    002386001  [**]  Las Vegas              NV  89101  [**]
MAI / MFC      1010    002747011  [**]  Las Vegas              NV  89118  [**]
MAI / MFC      1010    003220001  [**]  Las Vegas              NV  89118  [**]
CLS            3010    004580535  [**]  Las Vegas              NV  89101  [**]
MAI / MFC      1010    008086006  [**]  Las Vegas              NV  89102  [**]
MAI / MFC      1010    008310001  [**]  Las Vegas              NV  89121  [**]
MAI / MFC      1010    009792001  [**]  Las Vegas              NV  89101  [**]
MAI / MFC      1010    009792003  [**]  Las Vegas              NV  89101  [**]
MAI / MFC      1010    009792004  [**]  Las Vegas              NV  89106  [**]
MAI / MFC      1010    009792002  [**]  Las Vegas              NV  89101  [**]
MAI / MFC      1010    015073001  [**]  Las Vegas              NV  89109  [**]
MAI / MFC      1010    015073002  [**]  Las Vegas              NV  89114  [**]
MAI / MFC      1010    021747001  [**]  Las Vegas              NV  89101  [**]
CLS            3010    033497001  [**]  Las Vegas              NV  89119  [**]
CLS            3010    033886001  [**]  Las Vegas              NV  89102  [**]
CLS            3010    034247001  [**]  Las Vegas              NV  89121  [**]
CLS            3010    034794001  [**]  Las Vegas              NV  89102  [**]
CLS            3010    034812001  [**]  LAS VEGAS              NV  89126  [**]
CLS            3010    035129001  [**]  Las Vegas              NV  89019  [**]
GSI            9010    036704001  [**]  Las Vegas              NV  89101  [**]
GSI            9010    036707001  [**]  Las Vegas              NV  89109  [**]
GSI            9010    036708001  [**]  Las Vegas              NV  89106  [**]
GSI            9010    036713001  [**]  Las Vegas              NV  89109  [**]
GSI            9010    036714001  [**]  Las Vegas              NV  89104  [**]
GSI            9010    036715001  [**]  Las Vegas              NV  89115  [**]
GSI            9010    036716001  [**]  Las Vegas              NV  89122  [**]
GSI            9010    036718001  [**]  Las Vegas              NV  89193  [**]
GSI            9010    036720001  [**]  Las Vegas              NV  89114  [**]
GSI            9010    036721001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    036724001  [**]  Las Vegas              NV  89193  [**]
GSI            9010    036727001  [**]  Las Vegas              NV  89106  [**]
GSI            9010    036728001  [**]  Las Vegas              NV  89119  [**]
GSI            9010    036826001  [**]  Las Vegas              NV  89103  [**]
GSI            9010    036912001  [**]  Las Vegas              NV  89109  [**]
GSI            9010    036937001  [**]  Las Vegas              NV  89107  [**]
GSI            9010    037086001  [**]  Las Vegas              NV  89117  [**]
GSI            9010    037183001  [**]  Las Vegas              NV  89109  [**]
GSI            9010    037212001  [**]  Las Vegas              NV  89119  [**]
GSI            9010    037298001  [**]  Las Vegas              NV  89109  [**]
GSI            9010    037331001  [**]  Las Vegas              NV  89118  [**]
GSI            9010    037412001  [**]  Las Vegas              NV  89102  [**]
HIS            7010    037425001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    037426001  [**]  Las Vegas              NV  89101  [**]
HIS            7010    710450001  [**]  Las Vegas              NV  89103  [**]
HIS            7010    710620001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    710880001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    711120001  [**]  Las Vegas              NV  89118  [**]
HIS            7010    711170001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    711320001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    711370001  [**]  Las Vegas              NV  89125  [**]
HIS            7010    713790001  [**]  Las Vegas              NV  89101  [**]
HIS            7010    714040001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    714120001  [**]  Las Vegas              NV  89103  [**]
HIS            7010    714350001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    716530001  [**]  Las Vegas              NV  89103  [**]
HIS            7010    716690001  [**]  Las Vegas              NV  89101  [**]
HIS            7010    716700001  [**]  Las Vegas              NV  89102  [**]
HIS            7010    717100001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    717750999  [**]  Las Vegas              NV  89102  [**]
HIS            7010    718960001  [**]  Las Vegas              NV  89120  [**]
HIS            7010    719250001  [**]  Las Vegas              NV  89103  [**]
HIS            7010    719320001  [**]  Las Vegas              NV  89122  [**]
HIS            7010    720250001  [**]  Las Vegas              NV  89104  [**]
HIS            7010    720930001  [**]  Las Vegas              NV  89134  [**]
HIS            7010    721180001  [**]  Las Vegas              NV  89101  [**]
HIS            7010    721880999  [**]  Las Vegas              NV         [**]
HIS            7010    722080001  [**]  Las Vegas              NV  89109  [**]
HIS            7010    722210999  [**]  Las Vegas              NV  89104  [**]
HIS            7010    722310001  [**]  Las Vegas              NV  89101  [**]
HIS            7010    722330001  [**]  Las Vegas              NV  89103  [**]
HIS            7010    722340001  [**]  Las Vegas              NV  89121  [**]
GSI            9010    036709001  [**]  Laughlin               NV  89029  [**]
GSI            9010    036710001  [**]  Laughlin               NV  89029  [**]
GSI            9010    036765001  [**]  Laughlin               NV  89029  [**]
HIS            7010    719280001  [**]  Laughlin               NV  89029  [**]
GSI            9010    036726001  [**]  Mesquite               NV  89024  [**]
GSI            9010    036902001  [**]  Mesquite               NV  89024  [**]
CLS            3010    036614001  [**]  Minden                 NV  89423  [**]
GSI            9010    036703001  [**]  Minden                 NV  89423  [**]
GSI            9010    036827001  [**]  Mt. Rose               NV  89511  [**]
CLS            3010    005122505  [**]  Overton                NV  89040  [**]
MAI / MFC      1010    001981003  [**]  Reno                   NV  89502  [**]
MAI / MFC      1020    009183001  [**]  Reno                   NV  89505  [**]
MAI / MFC      1020    012764001  [**]  Reno                   NV  89506  [**]

                                 Appendix F-1-39

<PAGE>   71


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    014974001  [**]  Reno                   NV  89502  [**]
MAI / MFC      1010    014974003  [**]  Reno                   NV  89511  [**]
CLS            3010    034851001  [**]  Reno                   NV  89506  [**]
GSI            9010    034851002  [**]  Reno                   NV  89502  [**]
CLS            3010    034998001  [**]  Reno                   NV  89503  [**]
MAI / MFC      1010    035733005  [**]  Reno                   NV  89502  [**]
MAI / MFC      1010    035733006  [**]  Reno                   NV  89502  [**]
GSI            9010    036705001  [**]  Reno                   NV  89505  [**]
GSI            9010    036910001  [**]  Reno                   NV  89506  [**]
GSI            9010    036914001  [**]  Reno                   NV  89503  [**]
GSI            9010    037044001  [**]  Reno                   NV  89502  [**]
GSI            9010    037045001  [**]  Reno                   NV  89504  [**]
HIS            7010    719290001  [**]  Reno                   NV  89502  [**]
HIS            7010    719410001  [**]  Reno                   NV  89501  [**]
HIS            7010    721210001  [**]  Reno                   NV  89557  [**]
GSI            9010    036725001  [**]  S. Las Vegas           NV  89109  [**]
GSI            9010    036699001  [**]  South Las Vegas        NV  89109  [**]
GSI            9010    036701001  [**]  South Las Vegas        NV  89109  [**]
GSI            9010    036722001  [**]  South Las Vegas        NV  89109  [**]
GSI            9010    036825001  [**]  South Las Vegas        NV  89119  [**]
CLS            3010    037250001  [**]  South Las Vegas        NV  89109  [**]
MAI / MFC      1030    012715001  [**]  Sparks                 NV  89431  [**]
MAI / MFC      1010    022216003  [**]  Sparks                 NV  89431  [**]
MAI / MFC      1010    025195001  [**]  Sparks                 NV  89431  [**]
MAI / MFC      1020    033547001  [**]  Sparks                 NV  89431  [**]
GSI            9010    036905001  [**]  Sparks                 NV  89431  [**]
HIS            7010    720270001  [**]  Sparks                 NV  89432  [**]
GSI            9010    036700001  [**]  Stateline              NV  89449  [**]
GSI            9010    036712001  [**]  Stateline              NV  89449  [**]
HIS            7010    711110001  [**]  Verdi                  NV  89439  [**]
MAI / MFC      1020    018016001  [**]  Akron                  NY  14001  [**]
MAI / MFC      4010    021889001  [**]  Albany                 NY  12205  [**]
MAI / MFC      4010    032203002  [**]  Albany                 NY  12207  [**]
MAI / MFC      4010    032203019  [**]  Albany                 NY  00000  [**]
HIS            7010    710740001  [**]  Albany                 NY  12205  [**]
HIS            7010    718800999  [**]  APO New York           NY  09053  [**]
HIS            7010    718810999  [**]  APO New York           NY  09053  [**]
HIS            7010    718820999  [**]  APO New York           NY  09053  [**]
HIS            7010    718830999  [**]  APO New York           NY  09053  [**]
HIS            7010    718840999  [**]  APO New York           NY  09053  [**]
HIS            7010    718850999  [**]  APO New York           NY  09053  [**]
HIS            7010    718860999  [**]  APO New York           NY  09053  [**]
HIS            7010    718870999  [**]  APO New York           NY  09053  [**]
MAI / MFC      4010    034321001  [**]  Arcade                 NY  14009  [**]
CLS            3010    036563001  [**]  Armonk                 NY  10504  [**]
CLS            3010    035025004  [**]  Bear Mountain          NY  10911  [**]
MAI / MFC      1010    009571001  [**]  Bethpage               NY  11714  [**]
MAI / MFC      1020    002385001  [**]  Binghamton             NY  13902  [**]
CLS            3010    034947001  [**]  Binghamton             NY  13901  [**]
MAI / MFC      1020    001522001  [**]  Blauvelt               NY  10913  [**]
MAI / MFC      1010    036174001  [**]  Bohhemian              NY  11716  [**]
HIS            7010    717880001  [**]  Bolton Landing         NY  12814  [**]
MAI / MFC      1010    003251503  [**]  Brentwood              NY  11717  [**]
MAI / MFC      1010    006949001  [**]  Bronx                  NY  10474  [**]
MAI / MFC      1010    012924001  [**]  Bronx                  NY  10474  [**]
MAI / MFC      1010    021999001  [**]  Bronx                  NY  10474  [**]
MAI / MFC      1010    004143001  [**]  Brooklyn               NY  11217  [**]
MAI / MFC      4010    021114001  [**]  Brooklyn               NY  11233  [**]
MAI / MFC      1010    032933001  [**]  Brooklyn               NY  11201  [**]
MAI / MFC      1010    032933002  [**]  Brooklyn               NY  11201  [**]
MAI / MFC      1020    006991001  [**]  Buffalo                NY  14207  [**]
MAI / MFC      1020    012526001  [**]  Buffalo                NY  14209  [**]
MAI / MFC      1030    014395001  [**]  Buffalo                NY  14216  [**]
MAI / MFC      1020    033707001  [**]  Buffalo                NY  14203  [**]
CLS            3010    034756001  [**]  BUFFALO                NY  14221  [**]
MAI / MFC      1010    009124001  [**]  Carle Place            NY  11514  [**]
CLS            3010    036534001  [**]  Central Islip          NY  11722  [**]
MAI / MFC      1020    033707002  [**]  Chaffee                NY  14030  [**]
HIS            7010    718250001  [**]  Clymer                 NY  14724  [**]
HIS            7010    718760001  [**]  Corning                NY  14830  [**]
MAI / MFC      4010    007253001  [**]  DEER PARK              NY  11729  [**]
MAI / MFC      1020    014395501  [**]  Dewitt                 NY  13206  [**]
CLS            3010    034936001  [**]  Dunkirk                NY  14048  [**]
MAI / MFC      1010    017183011  [**]  Elmsford               NY  10523  [**]
MAI / MFC      1010    017183012  [**]  Elmsford               NY  10523  [**]
MAI / MFC      1020    033767001  [**]  Endicott               NY  13760  [**]
MAI / MFC      1020    005172001  [**]  Fayetteville           NY  13066  [**]
CLS            3010    034951001  [**]  Flushing               NY  11354  [**]
MAI / MFC      4010    018589001  [**]  Frankfort              NY  13340  [**]
MAI / MFC      1010    006099001  [**]  Garden City            NY  11530  [**]
CLS            3010    031438502  [**]  Garden City            NY  11530  [**]
CLS            3010    034681001  [**]  Glen Cove              NY  11542  [**]
MAI / MFC      1010    036512001  [**]  Glendale               NY  11385  [**]
MAI / MFC      4010    032445001  [**]  Great Neck             NY  11021  [**]
HIS            7010    717440001  [**]  Greenfield Park        NY  12435  [**]
MAI / MFC      1010    003341001  [**]  Hauppauge              NY  11788  [**]
MAI / MFC      1010    005604001  [**]  Hawthorne              NY  10532  [**]
MAI / MFC      1010    008916001  [**]  Hemstead               NY  11550  [**]
HIS            7010    710870001  [**]  Holtsville             NY  11742  [**]
CLS            3010    034934001  [**]  Ithaca                 NY  14850  [**]
HIS            7010    720610001  [**]  Ithaca                 NY  14853  [**]
CLS            3010    008951001  [**]  Jamaica                NY  11436  [**]
MAI / MFC      1010    033666001  [**]  Jamaica                NY  11432  [**]
CLS            3010    035015001  [**]  Jamaica                NY  11430  [**]
MAI / MFC      4010    030281001  [**]  Johnstown              NY  12095  [**]
CLS            3010    001985003  [**]  Lake George            NY  12845  [**]
CLS            3010    034980001  [**]  LAKE GEORGE            NY  12845  [**]
MAI / MFC      1050    014395005  [**]  Latham                 NY  12110  [**]
MAI / MFC      1020    014395504  [**]  Latham                 NY  12110  [**]
CLS            3010    005046002  [**]  Liverpool              NY  13088  [**]
MAI / MFC      1010    008227001  [**]  Long Island            NY  11101  [**]
MAI / MFC      1010    003251001  [**]  Long Island City       NY  11101  [**]
MAI / MFC      1010    003251502  [**]  Long Island City       NY  11101  [**]
MAI / MFC      1010    008228002  [**]  Long Island City       NY  11101  [**]
MAI / MFC      4010    035956001  [**]  Lyons                  NY  14489  [**]
MAI / MFC      4010    035967001  [**]  Lyons                  NY  14489  [**]

                                 Appendix F-1-40

<PAGE>   72


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    024420002  [**]  Manhasset              NY  11030  [**]
MAI / MFC      1010    024420001  [**]  Melville               NY  11747  [**]
HIS            7010    711580001  [**]  Melville               NY  11747  [**]
MAI / MFC      1010    002212002  [**]  Middletown             NY  10940  [**]
MAI / MFC      1010    005426001  [**]  MOUNT VERNON           NY  10550  [**]
MAI / MFC      1010    023170001  [**]  Mt. Vernon             NY  10550  [**]
MAI / MFC      1010    000715001  [**]  N. White Plains        NY  10604  [**]
HIS            7010    720390001  [**]  New Paltz              NY  12561  [**]
MAI / MFC      1010    001838002  [**]  New York               NY  10001  [**]
CLS            3010    001985001  [**]  New York               NY  10021  [**]
MAI / MFC      1010    002252001  [**]  New York               NY  10022  [**]
MAI / MFC      1010    002252002  [**]  New York               NY  10019  [**]
MAI / MFC      1010    003251002  [**]  New York               NY  10013  [**]
CLS            3010    003590001  [**]  New York               NY  10001  [**]
CLS            3010    003590501  [**]  New York               NY  10016  [**]
MAI / MFC      1010    005602001  [**]  New York               NY  10017  [**]
MAI / MFC      1010    005905001  [**]  New York               NY  10023  [**]
MAI / MFC      1010    005905002  [**]  New York               NY  10001  [**]
MAI / MFC      1010    008228001  [**]  New York               NY  10016  [**]
MAI / MFC      1010    008349001  [**]  New York               NY  10036  [**]
MAI / MFC      1010    008388001  [**]  New York               NY  10019  [**]
MAI / MFC      1010    008932001  [**]  New York               NY  10014  [**]
MAI / MFC      1010    009480001  [**]  New York               NY  10014  [**]
MAI / MFC      1010    009742001  [**]  New York               NY  10004  [**]
MAI / MFC      1010    009747001  [**]  New York               NY  10005  [**]
MAI / MFC      1010    010949001  [**]  New York               NY  10017  [**]
MAI / MFC      1010    010949002  [**]  New York               NY  10121  [**]
MAI / MFC      1010    012206001  [**]  New York               NY  10018  [**]
MAI / MFC      1010    012206002  [**]  New York               NY  10018  [**]
MAI / MFC      1010    021214001  [**]  New York               NY  10018  [**]
MAI / MFC      1010    013681001  [**]  New York               NY  10038  [**]
MAI / MFC      1010    013880001  [**]  New York               NY  10019  [**]
CLS            3010    015034001  [**]  New York               NY  10016  [**]
CLS            3010    015490001  [**]  New York               NY  10001  [**]
CLS            3010    015034501  [**]  New York               NY  10016  [**]
CLS            3010    015034502  [**]  New York               NY  10022  [**]
MAI / MFC      1010    015050001  [**]  New York               NY  10018  [**]
MAI / MFC      1010    021110001  [**]  New York               NY  10016  [**]
CLS            3010    021710001  [**]  New York               NY  10018  [**]
CLS            3010    030131001  [**]  New York               NY  10001  [**]
MAI / MFC      1010    030367001  [**]  New York               NY  10019  [**]
MAI / MFC      1020    030368001  [**]  New York               NY  10019  [**]
MAI / MFC      1020    030368002  [**]  New York               NY  10019  [**]
CLS            3010    031551001  [**]  New York               NY  10019  [**]
MAI / MFC      1010    032216001  [**]  New York               NY  10033  [**]
CLS            3010    032579001  [**]  New York               NY  10036  [**]
MAI / MFC      4010    032854001  [**]  New York               NY  10016  [**]
CLS            3010    033887001  [**]  New York               NY  10007  [**]
MAI / MFC      1010    034169001  [**]  New York               NY  10001  [**]
CLS            3010    034497001  [**]  New York               NY  10021  [**]
CLS            3010    034565001  [**]  New York               NY  10016  [**]
CLS            3010    034585001  [**]  New York               NY  10021  [**]
CLS            3010    034685001  [**]  New York               NY  10017  [**]
CLS            3010    034758001  [**]  New York               NY  10036  [**]
CLS            3010    034778001  [**]  NEW YORK               NY  10022  [**]
CLS            3010    034788001  [**]  New York               NY  10001  [**]
CLS            3010    034789001  [**]  NEW YORK               NY  10016  [**]
CLS            3010    034922001  [**]  New York               NY  10019  [**]
CLS            3010    035202001  [**]  New York               NY  10017  [**]
CLS            3010    035203001  [**]  New York               NY  10018  [**]
MAI / MFC      1010    035442001  [**]  New York               NY  10016  [**]
CLS            3010    035463001  [**]  New York               NY  10028  [**]
CLS            3010    035463002  [**]  New York               NY  10028  [**]
CLS            3010    035464001  [**]  New York               NY  10021  [**]
CLS            3010    035465001  [**]  New York               NY  10022  [**]
CLS            3010    035495001  [**]  New York               NY  10013  [**]
CLS            3010    035496001  [**]  New York               NY  10013  [**]
CLS            3010    035539001  [**]  New York               NY  10022  [**]
CLS            3010    035552001  [**]  New York               NY  10019  [**]
CLS            3010    035603001  [**]  New York               NY  10022  [**]
CLS            3010    035630001  [**]  New York               NY  10036  [**]
CLS            3010    036521001  [**]  New York               NY  10016  [**]
CLS            3010    036581001  [**]  New York               NY  10017  [**]
CLS            3010    036611001  [**]  New York               NY  10019  [**]
CLS            3010    036617001  [**]  New York               NY  10019  [**]
CLS            3010    036632001  [**]  New York               NY  10013  [**]
CLS            3010    036637001  [**]  New York               NY  10036  [**]
CLS            3010    036638001  [**]  New York               NY  10036  [**]
CLS            3010    036639001  [**]  New York               NY  10016  [**]
CLS            3010    036763001  [**]  New York               NY  10019  [**]
CLS            3010    036847001  [**]  New York               NY  10022  [**]
CLS            3010    036875001  [**]  New York               NY  10022  [**]
CLS            3010    036876002  [**]  New York               NY  10036  [**]
CLS            3010    037035001  [**]  New York               NY  10017  [**]
CLS            3010    037076001  [**]  New York               NY  10001  [**]
CLS            3010    037079001  [**]  New York               NY  10024  [**]
CLS            3010    037135001  [**]  New York               NY  10017  [**]
CLS            3010    037135002  [**]  New York               NY  10169  [**]
CLS            3010    037135003  [**]  New York               NY  10019  [**]
MAI / MFC      1010    037135004  [**]  New York               NY  10169  [**]
CLS            3010    037136001  [**]  New York               NY  10012  [**]
GSI            9010    037278002  [**]  New York               NY  10103  [**]
MAI / MFC      1010    037321001  [**]  New York               NY  10022  [**]
MAI / MFC      1010    037321002  [**]  New York               NY  10022  [**]
CLS            3010    037322001  [**]  New York               NY  10023  [**]
CLS            3010    037499001  [**]  New York               NY  10022  [**]
HIS            7010    710190001  [**]  New York               NY   9053  [**]
HIS            7010    710400001  [**]  New York               NY  10019  [**]
HIS            7010    710520001  [**]  New York               NY  10016  [**]
HIS            7010    710630001  [**]  New York               NY  10021  [**]
HIS            7010    711240001  [**]  New York               NY  10024  [**]
HIS            7010    711730001  [**]  New York               NY  10016  [**]
HIS            7010    712010001  [**]  New York               NY  10123  [**]
HIS            7010    713610001  [**]  New York               NY  10022  [**]
HIS            7010    713640001  [**]  New York               NY  10016  [**]
HIS            7010    713650001  [**]  New York               NY  10016  [**]

                                 Appendix F-1-41

<PAGE>   73


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    713660001  [**]  New York               NY  10016  [**]
HIS            7010    713730001  [**]  New York               NY  10022  [**]
HIS            7010    714740001  [**]  New York               NY  10048  [**]
HIS            7010    714920001  [**]  New York               NY  10019  [**]
HIS            7010    715340001  [**]  New York               NY  10001  [**]
HIS            7010    715420999  [**]  New York               NY  10022  [**]
HIS            7010    715600001  [**]  New York               NY  10003  [**]
HIS            7010    716060001  [**]  New York               NY  10017  [**]
HIS            7010    716520001  [**]  New York               NY  10022  [**]
HIS            7010    716820001  [**]  New York               NY  10016  [**]
HIS            7010    716850001  [**]  New York               NY  10022  [**]
HIS            7010    717000001  [**]  New York               NY  10022  [**]
HIS            7010    717130001  [**]  New York               NY  10021  [**]
HIS            7010    717140001  [**]  New York               NY  10023  [**]
HIS            7010    717450001  [**]  New York               NY  10011  [**]
HIS            7010    717460001  [**]  New York               NY  10036  [**]
HIS            7010    717570001  [**]  New York               NY  10019  [**]
HIS            7010    717700001  [**]  New York               NY  10022  [**]
HIS            7010    718120001  [**]  New York               NY  10019  [**]
HIS            7010    718270001  [**]  New York               NY  10019  [**]
HIS            7010    718340001  [**]  New York               NY  10019  [**]
HIS            7010    718460001  [**]  New York               NY  10036  [**]
HIS            7010    718660001  [**]  New York               NY  10036  [**]
HIS            7010    718710001  [**]  New York               NY  10023  [**]
HIS            7010    718780999  [**]  New York               NY  09053  [**]
HIS            7010    719110001  [**]  New York               NY  10021  [**]
HIS            7010    719820001  [**]  New York               NY  10022  [**]
HIS            7010    721200001  [**]  New York               NY  10017  [**]
HIS            7010    721340001  [**]  New York               NY  10019  [**]
HIS            7010    721540001  [**]  New York               NY  10036  [**]
HIS            7010    758500999  [**]  New York               NY  10158  [**]
CLS            3010    025248001  [**]  Niagara Falls          NY  14303  [**]
CLS            3010    034797001  [**]  NIAGARA FALLS          NY  14303  [**]
HIS            7010    712570001  [**]  Niagara Falls          NY  14303  [**]
CLS            3010    036586001  [**]  Oceanside              NY  11572  [**]
MAI / MFC      1020    014395006  [**]  Olean                  NY  14760  [**]
MAI / MFC      1010    025443001  [**]  Orchard Park           NY  14127  [**]
CLS            3010    035474001  [**]  Ossining               NY  10502  [**]
CLS            3010    035475001  [**]  Ossining               NY  10502  [**]
HIS            7010    721950999  [**]  Plainview              NY  11803  [**]
MAI / MFC      1010    022227001  [**]  Port Chester           NY  10573  [**]
MAI / MFC      4010    003409001  [**]  Port Washington        NY  11050  [**]
MAI / MFC      1010    008342001  [**]  Port Washington        NY  11050  [**]
MAI / MFC      1010    008342501  [**]  Port Washington        NY  11050  [**]
MAI / MFC      1010    023062001  [**]  Port Washington        NY  11050  [**]
MAI / MFC      1010    024129001  [**]  Port Washington        NY  11050  [**]
MAI / MFC      1010    000714001  [**]  Purchase               NY  10577  [**]
MAI / MFC      1020    007937001  [**]  Rochester              NY  14605  [**]
MAI / MFC      1010    030888001  [**]  Rochester              NY  14618  [**]
MAI / MFC      1020    032212001  [**]  Rochester              NY  14613  [**]
HIS            7010    718910001  [**]  Rochester              NY  14614  [**]
CLS            3010    034627001  [**]  Rye Brook              NY  10573  [**]
HIS            7010    714100001  [**]  Saratoga Spring        NY  12866  [**]
CLS            3010    036769013  [**]  Saratoga Springs       NY  12866  [**]
CLS            3010    021313001  [**]  Syracuse               NY  13212  [**]
HIS            7010    712400001  [**]  Syracuse               NY  13206  [**]
HIS            7010    722000999  [**]  Syracuse               NY  46567  [**]
CLS            3010    037112001  [**]  Tarrytown              NY  10591  [**]
HIS            7010    721040001  [**]  Tarrytown              NY  10591  [**]
CLS            3010    036564001  [**]  Thornwood              NY  10594  [**]
HIS            7010    715640001  [**]  Thornwood              NY  10594  [**]
CLS            3010    011284001  [**]  Upper Brookville       NY  11771  [**]
MAI / MFC      1010    010111001  [**]  Wading River           NY  11792  [**]
MAI / MFC      1020    030071001  [**]  Watertown              NY  13601  [**]
CLS            3010    004292501  [**]  West Point             NY  10996  [**]
CLS            3010    008273002  [**]  West Point             NY  10996  [**]
CLS            3010    034742001  [**]  WHITE PLAINS           NY  10601  [**]
HIS            7010    720800001  [**]  White Plains           NY  10604  [**]
MAI / MFC      1010    015941001  [**]  Yonkers                NY  10704  [**]
CLS            3010    031200001  [**]  Yonkers                NY  10701  [**]
MAI / MFC      1010    007619003  [**]  Akron                  OH  44303  [**]
CLS            3010    033016001  [**]  Akron                  OH  44321  [**]
MAI / MFC      4010    011249001  [**]  Amanda                 OH  43102  [**]
MAI / MFC      4010    030283001  [**]  Archbold               OH  43502  [**]
MAI / MFC      4010    033063001  [**]  Avon Lake              OH  44012  [**]
CLS            3010    008233001  [**]  Beachwood              OH  44122  [**]
CLS            3010    034528001  [**]  Beachwood              OH  44122  [**]
CLS            3010    034755001  [**]  BEACHWOOD              OH  44122  [**]
MAI / MFC      1010    000816001  [**]  Bedford Heights        OH  44146  [**]
CLS            3010    035676001  [**]  Bedford Heights        OH  44128  [**]
HIS            7010    710410001  [**]  Berlin                 OH  44610  [**]
MAI / MFC      1010    021090003  [**]  Blue Ash               OH  45242  [**]
CLS            3010    025524002  [**]  Blue Ash               OH  45242  [**]
CLS            3010    034667001  [**]  Blue Ash               OH  45242  [**]
MAI / MFC      1010    019626502  [**]  Byesville              OH  43723  [**]
CLS            3010    036769010  [**]  Cambridge              OH  43725  [**]
MAI / MFC      1010    003712001  [**]  Cincinnati             OH  45215  [**]
MAI / MFC      1010    005487509  [**]  Cincinnati             OH  45202  [**]
MAI / MFC      1010    005487510  [**]  Cincinnati             OH  45202  [**]
MAI / MFC      1010    005487511  [**]  Cincinnati             OH  45236  [**]
MAI / MFC      1010    008348504  [**]  Cincinnati             OH  45246  [**]
MAI / MFC      1010    012918001  [**]  Cincinnati             OH  45212  [**]
MAI / MFC      1010    012918002  [**]  Cincinnati             OH  45205  [**]
MAI / MFC      1010    012918003  [**]  Cincinnati             OH  45212  [**]
MAI / MFC      1010    030812001  [**]  Cincinnati             OH  45255  [**]
MAI / MFC      1020    015531010  [**]  Cincinnati             OH  45242  [**]
MAI / MFC      1010    016787001  [**]  Cincinnati             OH  45241  [**]
CLS            3010    019454001  [**]  Cincinnati             OH  45212  [**]
CLS            3010    019457002  [**]  Cincinnati             OH  45206  [**]
CLS            3010    019457003  [**]  Cincinnati             OH  45206  [**]
CLS            3010    019457004  [**]  Cincinnati             OH  45206  [**]
CLS            3010    020676001  [**]  Cincinnati             OH  45237  [**]
CLS            3010    020676501  [**]  Cincinnati             OH  45237  [**]
MAI / MFC      1010    021454001  [**]  Cincinnati             OH  45202  [**]
MAI / MFC      1010    022858001  [**]  Cincinnati             OH  45242  [**]
MAI / MFC      1010    091132113  [**]  Cincinnati             OH  45233  [**]

                                 Appendix F-1-42

<PAGE>   74


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    030789006  [**]  Cincinnati             OH  45246  [**]
MAI / MFC      1010    031753502  [**]  CINCINNATI             OH  45275  [**]
MAI / MFC      1010    031762001  [**]  Cincinnati             OH  45212  [**]
MAI / MFC      1010    032595001  [**]  Cincinnati             OH  45236  [**]
MAI / MFC      1020    036260001  [**]  Cincinnati             OH  45213  [**]
MAI / MFC      1010    036453001  [**]  Cincinnati             OH  45238  [**]
HIS            7010    711780001  [**]  Cincinnati             OH  45202  [**]
HIS            7010    717820001  [**]  Cincinnati             OH  45202  [**]
MAI / MFC      4010    018601002  [**]  Circleville            OH  43113  [**]
MAI / MFC      1010    019626003  [**]  Circleville            OH  43113  [**]
MAI / MFC      4010    011492001  [**]  Cleveland              OH  44115  [**]
MAI / MFC      4010    021331001  [**]  Cleveland              OH  44115  [**]
MAI / MFC      4010    031180002  [**]  Cleveland              OH  44115  [**]
MAI / MFC      4010    032420003  [**]  Cleveland              OH  44111  [**]
MAI / MFC      1010    033031001  [**]  Cleveland              OH  44114  [**]
CLS            3010    034544001  [**]  Cleveland              OH  44113  [**]
CLS            3010    034580001  [**]  Cleveland              OH  44113  [**]
CLS            3010    035334001  [**]  Cleveland              OH  44102  [**]
CLS            3010    036602001  [**]  Cleveland              OH  44113  [**]
HIS            7010    711850001  [**]  Cleveland              OH  44106  [**]
HIS            7010    717790001  [**]  Cleveland              OH  44106  [**]
HIS            7010    720880001  [**]  Cleveland              OH  44113  [**]
CLS            3010    036769014  [**]  College Corner         OH  45003  [**]
HIS            7010    720990001  [**]  Colombus               OH  43229  [**]
MAI / MFC      1010    014144017  [**]  Columbiana             OH  44408  [**]
MAI / MFC      1010    000818511  [**]  Columbus               OH  43222  [**]
MAI / MFC      1010    001135005  [**]  Columbus               OH  43220  [**]
MAI / MFC      1010    013165001  [**]  Columbus               OH  43216  [**]
MAI / MFC      4010    017094001  [**]  Columbus               OH  43216  [**]
MAI / MFC      1010    021090001  [**]  Columbus               OH  43235  [**]
MAI / MFC      1010    030761001  [**]  Columbus               OH  43204  [**]
MAI / MFC      4010    033212001  [**]  Columbus               OH  43228  [**]
CLS            3010    034609001  [**]  Columbus               OH  43215  [**]
CLS            3010    034609002  [**]  Columbus               OH  43215  [**]
CLS            3010    034769001  [**]  COLUMBUS               OH  43229  [**]
HIS            7010    710330001  [**]  Columbus               OH  43235  [**]
HIS            7010    718200001  [**]  Columbus               OH  43221  [**]
HIS            7013    721840999  [**]  Columbus               OH  43017  [**]
CLS            3010    033640001  [**]  Copley                 OH  44321  [**]
CLS            3010    034916001  [**]  Cuyahoga Falls         OH  44221  [**]
MAI / MFC      1010    000810001  [**]  Dayton                 OH  45414  [**]
MAI / MFC      1010    000824001  [**]  Dayton                 OH  45432  [**]
MAI / MFC      1030    005048001  [**]  Dayton                 OH  45410  [**]
MAI / MFC      1030    005048002  [**]  Dayton                 OH  45407  [**]
MAI / MFC      1030    005048003  [**]  Dayton                 OH  45410  [**]
MAI / MFC      1030    005048004  [**]  Dayton                 OH  45410  [**]
MAI / MFC      1030    005048005  [**]  Dayton                 OH  45410  [**]
MAI / MFC      1030    005048006  [**]  Dayton                 OH  45410  [**]
MAI / MFC      1010    006996001  [**]  Dayton                 OH  45401  [**]
MAI / MFC      1010    012918004  [**]  Dayton                 OH  45414  [**]
MAI / MFC      1020    013506001  [**]  Dayton                 OH  45413  [**]
MAI / MFC      1010    013506002  [**]  DAYTON                 OH  45414  [**]
MAI / MFC      1010    021090002  [**]  Dayton                 OH  45414  [**]
MAI / MFC      4010    032249003  [**]  Dayton                 OH  45440  [**]
CLS            3010    034533001  [**]  Dayton                 OH  45430  [**]
CLS            3010    034519001  [**]  Des Moines             OH  50321  [**]
HIS            7010    700000001  [**]  Dublin                 OH  43017  [**]
HIS            7010    714750999  [**]  Dublin                 OH  43017  [**]
HIS            7010    721960001  [**]  Dublin                 OH  43017  [**]
MAI / MFC      4010    033911001  [**]  Fairborn               OH  45324  [**]
MAI / MFC      1010    000820511  [**]  Fairfield              OH  45014  [**]
MAI / MFC      1010    032119001  [**]  Fairfield              OH  45014  [**]
HIS            7010    710340001  [**]  Forest Park            OH  45240  [**]
CLS            3010    036769018  [**]  Friendship             OH  45630  [**]
CLS            3010    036769011  [**]  Glouster               OH  45732  [**]
MAI / MFC      4010    020907001  [**]  Greenfield             OH  45123  [**]
HIS            7010    721650999  [**]  Grove City             OH  43123  [**]
MAI / MFC      1010    019564001  [**]  Hartville              OH  44632  [**]
MAI / MFC      1010    016787501  [**]  Hilliard               OH  43026  [**]
CLS            3010    036950001  [**]  Independence           OH  44131  [**]
CLS            3010    009438001  [**]  Kings Island           OH  45034  [**]
CLS            3010    032163001  [**]  Kings Island           OH  45034  [**]
CLS            3010    020804001  [**]  Knollwood              OH  45212  [**]
MAI / MFC      4010    006500001  [**]  Lebanon                OH  45036  [**]
MAI / MFC      1030    002198001  [**]  Loveland               OH  45140  [**]
HIS            7010    721120001  [**]  Macedonia              OH  44056  [**]
MAI / MFC      4010    020350001  [**]  Marion                 OH  43302  [**]
MAI / MFC      4010    008343001  [**]  Masury                 OH  44438  [**]
MAI / MFC      4010    021874001  [**]  Medina                 OH  44256  [**]
MAI / MFC      4010    032249001  [**]  Medina                 OH  44256  [**]
MAI / MFC      1010    032249002  [**]  Medina                 OH  44256  [**]
MAI / MFC      1010    006223001  [**]  Mentor                 OH  44060  [**]
MAI / MFC      1010    037158001  [**]  Mentor                 OH  44060  [**]
CLS            3010    010522001  [**]  Middletown             OH  45042  [**]
CLS            3010    036769012  [**]  Mt. Sterling           OH  43143  [**]
MAI / MFC      4010    018601003  [**]  Napoleon               OH  43545  [**]
HIS            7010    711740001  [**]  Newark                 OH  43055  [**]
CLS            3010    036769017  [**]  Newbury                OH  44065  [**]
MAI / MFC      1010    035248001  [**]  North Canton           OH  44720  [**]
CLS            3010    031984001  [**]  North Olmsted          OH  44070  [**]
HIS            7010    712460001  [**]  North Randall          OH  44128  [**]
MAI / MFC      1010    019101001  [**]  Norwalk                OH  44857  [**]
CLS            3010    036769015  [**]  Oregon                 OH  43618  [**]
HIS            7010    718620001  [**]  Painsville             OH  44077  [**]
CLS            3010    036769016  [**]  Perrysville            OH  44864  [**]
CLS            3010    036769044  [**]  Portsmouth             OH  45663  [**]
MAI / MFC      1020    032861001  [**]  Sandusky               OH  44870  [**]
MAI / MFC      1010    037158003  [**]  Sharonville            OH  45241  [**]
HIS            7010    720650001  [**]  Solon                  OH  44139  [**]
HIS            7010    720680001  [**]  Solon                  OH  44139  [**]
HIS            7010    720730001  [**]  Solon                  OH  44139  [**]
HIS            7010    720770001  [**]  Solon                  OH  44139  [**]
HIS            7010    720870001  [**]  Solon                  OH  44139  [**]
HIS            7010    720890001  [**]  Solon                  OH  44139  [**]
HIS            7010    714280001  [**]  Springdale             OH  45246  [**]
HIS            7010    719810001  [**]  Springdale             OH  45246  [**]

                                 Appendix F-1-43

<PAGE>   75


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

CLS            3010    034991001  [**]  Toledo                 OH  43614  [**]
MAI / MFC      1010    037366001  [**]  Toledo                 OH  43604  [**]
HIS            7010    715500001  [**]  Toledo                 OH  43604  [**]
MAI / MFC      1010    037158002  [**]  Valley View            OH  44125  [**]
HIS            7010    718990001  [**]  Wadsworth              OH  44281  [**]
HIS            7010    713450001  [**]  Wapakoneta             OH  45895  [**]
MAI / MFC      1010    090958095  [**]  Warrensville Heights   OH  44128  [**]
MAI / MFC      1010    037367001  [**]  Waterville             OH  43566  [**]
MAI / MFC      1010    005086001  [**]  West Chester           OH  45069  [**]
MAI / MFC      1010    008326009  [**]  Westchester            OH  45069  [**]
MAI / MFC      1010    014144001  [**]  Wilmington             OH  45177  [**]
MAI / MFC      4010    007136002  [**]  Wooster                OH  44691  [**]
CLS            3010    020073001  [**]  Afton                  OK  74331  [**]
HIS            7010    715380001  [**]  Bartlesville           OK  74003  [**]
MAI / MFC      4010    035191001  [**]  Enid                   OK  73702  [**]
MAI / MFC      4010    035191002  [**]  Enid                   OK  73701  [**]
MAI / MFC      1020    017135001  [**]  Noble                  OK  73068  [**]
MAI / MFC      1010    025730502  [**]  Oklahoma City          OK  73129  [**]
CLS            3010    036695001  [**]  Oklahoma City          OK  73102  [**]
HIS            7010    721390001  [**]  Oklahoma City          OK  73118  [**]
MAI / MFC      1020    003671001  [**]  Tulsa                  OK  74135  [**]
CLS            3010    015056001  [**]  Tulsa                  OK  74115  [**]
MAI / MFC      4010    032249008  [**]  Tulsa                  OK  74131  [**]
HIS            7010    710150001  [**]  Tulsa                  OK  74103  [**]
HIS            7010    710960001  [**]  Tulsa                  OK  74105  [**]
MAI / MFC      4010    021282001  [**]  Amherstburg            ON  00000  [**]
HIS            7010    716330001  [**]  Banff                  ON  00000  [**]
HIS            7010    715110001  [**]  Barrie                 ON  00000  [**]
MAI / MFC      4010    021560001  [**]  Cambridge              ON  00000  [**]
HIS            7010    721720001  [**]  Chatham                ON  00000  [**]
HIS            7010    711080001  [**]  Collingwood            ON  00000  [**]
HIS            7010    719010001  [**]  Cornwall               ON  00000  [**]
HIS            7010    718500001  [**]  Don Mills              ON  00000  [**]
HIS            7010    718940001  [**]  Downsview              ON  00000  [**]
CLS            3010    035294001  [**]  Etobicoke              ON  00000  [**]
HIS            7010    713540001  [**]  Huntsville             ON  00000  [**]
MAI / MFC      4010    021278001  [**]  Kitchener              ON  00000  [**]
CLS            3010    035295002  [**]  Kitchener              ON  00000  [**]
MAI / MFC      4010    018601005  [**]  Lemington              ON  00000  [**]
HIS            7010    717650001  [**]  Little Current         ON  00000  [**]
HIS            7010    718820001  [**]  London                 ON  00000  [**]
CLS            3010    035182001  [**]  London                 ON  00000  [**]
CLS            3010    035290002  [**]  London                 ON  00000  [**]
HIS            7010    721770001  [**]  London                 ON  00000  [**]
HIS            7010    713410001  [**]  Malton                 ON  00000  [**]
CLS            3010    035295005  [**]  Markham                ON  00000  [**]
HIS            7010    711770001  [**]  Markham                ON  00000  [**]
HIS            7010    713850001  [**]  Markham                ON  00000  [**]
MAI / MFC      1010    021282002  [**]  Milton                 ON  00000  [**]
MAI / MFC      4010    032420004  [**]  Mississauga            ON  00000  [**]
CLS            3010    035277001  [**]  Mississauga            ON  00000  [**]
HIS            7010    703460999  [**]  Mississauga            ON  00000  [**]
HIS            7010    717550001  [**]  Mississauga            ON  00000  [**]
HIS            7010    719040001  [**]  Mississauga            ON  00000  [**]
HIS            7010    713110001  [**]  Niagara Falls          ON  00000  [**]
CLS            3010    035293001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    710830001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    711950001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    712360001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    712910001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    720360001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    720370001  [**]  Niagara Falls          ON  00000  [**]
HIS            7010    721270001  [**]  Niagara Falls          ON  00000  [**]
CLS            3010    007409005  [**]  North Bay              ON  00000  [**]
HIS            7010    717580001  [**]  North York             ON  00000  [**]
CLS            3010    036615001  [**]  Oakville               ON  00000  [**]
CLS            3010    035272001  [**]  Ontario                ON  00000  [**]
CLS            3010    035338001  [**]  Ontario                ON  00000  [**]
HIS            7010    721950001  [**]  Ontario                ON  00000  [**]
HIS            7010    702180999  [**]  Ottawa                 ON  00000  [**]
HIS            7010    711800001  [**]  Ottawa                 ON  00000  [**]
HIS            7010    717590001  [**]  Ottawa                 ON  00000  [**]
HIS            7010    719730001  [**]  Ottawa                 ON  00000  [**]
HIS            7010    720440001  [**]  Picton                 ON  00000  [**]
HIS            7010    716340001  [**]  Rexdale                ON  00000  [**]
HIS            7010    719750001  [**]  Richmond Hills         ON  00000  [**]
HIS            7010    716630001  [**]  Sarnia                 ON  00000  [**]
HIS            7010    710610001  [**]  Scarborough            ON  00000  [**]
CLS            3010    035269001  [**]  St. Foy                ON  00000  [**]
CLS            3010    035291001  [**]  Sudbury                ON  00000  [**]
CLS            3010    035491001  [**]  Sudbury                ON  00000  [**]
CLS            3010    035295004  [**]  Thunder Bay            ON  00000  [**]
HIS            7010    711400001  [**]  Toronto                ON  00000  [**]
MAI / MFC      4010    030309003  [**]  Toronto                ON  00000  [**]
CLS            3010    035275001  [**]  Toronto                ON  00000  [**]
CLS            3010    035279001  [**]  Toronto                ON  00000  [**]
CLS            3010    035284001  [**]  Toronto                ON  00000  [**]
CLS            3010    035285001  [**]  Toronto                ON  00000  [**]
CLS            3010    036631001  [**]  Toronto                ON  00000  [**]
HIS            7010    706260999  [**]  Toronto                ON  00000  [**]
HIS            7010    710760001  [**]  Toronto                ON  00000  [**]
HIS            7010    711210001  [**]  Toronto                ON  00000  [**]
HIS            7010    711220001  [**]  Toronto                ON  00000  [**]
HIS            7010    711650001  [**]  Toronto                ON  00000  [**]
HIS            7010    716210001  [**]  Toronto                ON  00000  [**]
HIS            7010    717600001  [**]  Toronto                ON  00000  [**]
HIS            7010    717610001  [**]  Toronto                ON  00000  [**]
HIS            7010    718160001  [**]  Toronto                ON  00000  [**]
HIS            7010    720380001  [**]  Toronto                ON  00000  [**]
HIS            7010    721000001  [**]  Toronto                ON  00000  [**]
CLS            3010    035265001  [**]  Totonto                ON  00000  [**]
MAI / MFC      4010    021284001  [**]  Wallaceburg            ON  00000  [**]
MAI / MFC      1010    021284002  [**]  Wallaceburg            ON  00000  [**]
HIS            7010    701670999  [**]  Windsor                ON  00000  [**]
MAI / MFC      4010    020472003  [**]  Albany                 OR  97312  [**]
MAI / MFC      1020    030223001  [**]  Albany                 OR  97321  [**]

                                 Appendix F-1-44

<PAGE>   76


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    001774001  [**]  Beaverton              OR  97005  [**]
CLS            3010    034676001  [**]  Beaverton              OR  97005  [**]
CLS            3010    034714001  [**]  Bend                   OR  97702  [**]
CLS            3010    034886001  [**]  Bend                   OR  97701  [**]
CLS            3010    035666001  [**]  Cannon Beach           OR  97110  [**]
HIS            7010    714240001  [**]  Cannon Beach           OR  97110  [**]
HIS            7010    722040001  [**]  Canyonville            OR  97417  [**]
CLS            3010    034783001  [**]  CLACKAMAS              OR  97015  [**]
MAI / MFC      1010    005437001  [**]  Eugene                 OR  97401  [**]
MAI / MFC      1020    016504005  [**]  Eugene                 OR  97402  [**]
MAI / MFC      1010    032114003  [**]  Eugene                 OR  97402  [**]
CLS            3010    034644001  [**]  Eugene                 OR  97401  [**]
CLS            3010    014522001  [**]  Gleneden               OR  97388  [**]
MAI / MFC      1010    015758002  [**]  Hillsboro              OR  97023  [**]
HIS            7010    714250001  [**]  Hillsborough           OR  97124  [**]
CLS            3010    035306001  [**]  Hood River             OR  97031  [**]
MAI / MFC      1020    016504006  [**]  Medford                OR  97501  [**]
MAI / MFC      1010    000780001  [**]  Milwaukie              OR  97222  [**]
HIS            7010    714270001  [**]  Newport                OR  97365  [**]
MAI / MFC      1010    002341004  [**]  Portland               OR  97217  [**]
MAI / MFC      1010    005890001  [**]  Portland               OR  97214  [**]
MAI / MFC      1010    008558001  [**]  Portland               OR  97214  [**]
MAI / MFC      1010    013406001  [**]  Portland               OR  97267  [**]
MAI / MFC      1020    016511001  [**]  Portland               OR  97214  [**]
MAI / MFC      1010    032114001  [**]  Portland               OR  97214  [**]
MAI / MFC      4010    032203017  [**]  Portland               OR  97203  [**]
MAI / MFC      4010    031183001  [**]  Portland               OR  97203  [**]
MAI / MFC      4010    031183002  [**]  Portland               OR  97203  [**]
MAI / MFC      4010    031183003  [**]  Portland               OR  97283  [**]
CLS            3010    034691001  [**]  Portland               OR  97205  [**]
CLS            3010    034933001  [**]  PORTLAND               OR  97225  [**]
CLS            3010    034944001  [**]  Portland               OR  97218  [**]
CLS            3010    035035001  [**]  Portland               OR  97205  [**]
CLS            3010    035641001  [**]  Portland               OR  97205  [**]
CLS            3010    035680001  [**]  Portland               OR  97223  [**]
HIS            7010    712130001  [**]  Portland               OR  97220  [**]
HIS            7010    719860001  [**]  Portland               OR  97225  [**]
HIS            7010    721440001  [**]  Portland               OR  97205  [**]
CLS            3010    036684001  [**]  Roseburg               OR  97470  [**]
MAI / MFC      1010    016602001  [**]  Tillamook              OR  97141  [**]
MAI / MFC      4010    034322001  [**]  Allentown              PA  18106  [**]
CLS            3010    034935001  [**]  Allentown              PA  18103  [**]
HIS            7010    712160001  [**]  Allentown              PA  18104  [**]
MAI / MFC      1010    013574010  [**]  Altooma                PA  16603  [**]
HIS            7010    712170001  [**]  Altoona                PA  16602  [**]
MAI / MFC      1020    020716016  [**]  Belle Vernon           PA  15012  [**]
MAI / MFC      1010    035810001  [**]  Bensalem               PA  19020  [**]
CLS            3010    036672001  [**]  Bird-In-Hand           PA  17505  [**]
MAI / MFC      1010    001543001  [**]  BRISTOL                PA  19007  [**]
MAI / MFC      1010    007998001  [**]  Callery                PA  16024  [**]
HIS            7010    712390001  [**]  Carlisle               PA  17013  [**]
MAI / MFC      1020    030689002  [**]  Chalfont               PA  18914  [**]
HIS            7010    719500001  [**]  Champion               PA  15622  [**]
MAI / MFC      4010    021890001  [**]  Clarion                PA  16214  [**]
CLS            3010    034798001  [**]  CLARKS SUMMIT          PA  18411  [**]
MAI / MFC      1010    013574005  [**]  Coatsville             PA  19320  [**]
MAI / MFC      1010    034282001  [**]  Collingdale            PA  19023  [**]
MAI / MFC      1010    033603001  [**]  Conshohocken           PA  19428  [**]
MAI / MFC      4010    006407001  [**]  Corry                  PA  16407  [**]
HIS            7010    712480001  [**]  Danville               PA  17821  [**]
MAI / MFC      1010    008731001  [**]  Delaware Water Gap     PA  18327  [**]
MAI / MFC      1020    020716022  [**]  Duncansville           PA  16635  [**]
HIS            7010    713290001  [**]  Dunmore                PA  18512  [**]
MAI / MFC      4010    025283001  [**]  Eddystone              PA  19022  [**]
MAI / MFC      1010    013116001  [**]  Edgemont               PA  19028  [**]
CLS            3010    009371001  [**]  Erie                   PA  16505  [**]
CLS            3010    033546001  [**]  Erie                   PA  16505  [**]
CLS            3010    034824002  [**]  Essing                 PA  19029  [**]
CLS            3010    033088001  [**]  Essington              PA  19029  [**]
MAI / MFC      1010    008157005  [**]  Frakville              PA  17931  [**]
HIS            7010    712620001  [**]  Gettysburg             PA  17325  [**]
MAI / MFC      1010    025464001  [**]  Glen Rock              PA  17327  [**]
CLS            3010    005453001  [**]  Glenolden              PA  19036  [**]
MAI / MFC      1020    020716021  [**]  Greensburg             PA  15601  [**]
CLS            3010    034787001  [**]  Greensburg             PA  15601  [**]
CLS            3010    034683001  [**]  Harrisburg             PA  17101  [**]
CLS            3010    034683002  [**]  Harrisburg             PA  17101  [**]
MAI / MFC      1010    002341001  [**]  Hatfield               PA  19440  [**]
HIS            7010    712650001  [**]  Hershey                PA  17033  [**]
HIS            7010    714550001  [**]  Hershey                PA  17033  [**]
HIS            7010    714560001  [**]  Hershey                PA  17033  [**]
HIS            7010    714570001  [**]  Hershey                PA  17033  [**]
HIS            7010    714600001  [**]  Hidden Valley          PA  15502  [**]
HIS            7010    712670001  [**]  Horsham                PA  19044  [**]
MAI / MFC      1010    011718001  [**]  Kennett Square         PA  19348  [**]
MAI / MFC      1010    011718002  [**]  Kennett Square         PA  19348  [**]
CLS            3010    007780001  [**]  King of Prussia        PA  19406  [**]
MAI / MFC      1010    008342004  [**]  King of Prussia        PA  19406  [**]
MAI / MFC      1010    008348001  [**]  King of Prussia        PA  19406  [**]
MAI / MFC      1010    013574004  [**]  King of Prussia        PA  19406  [**]
MAI / MFC      1010    013574008  [**]  King of Prussia        PA  19406  [**]
HIS            7010    711330001  [**]  Lakeville              PA  18438  [**]
CLS            3010    034806001  [**]  Lancaster              PA  17601  [**]
HIS            7010    712840001  [**]  Lancaster              PA  17602  [**]
MAI / MFC      1010    030256001  [**]  Lester                 PA  19113  [**]
MAI / MFC      1010    034451001  [**]  Levittown              PA  19057  [**]
MAI / MFC      4010    006400001  [**]  Linwood                PA  19061  [**]
MAI / MFC      4010    006400004  [**]  Linwood                PA  19061  [**]
CLS            3010    034674001  [**]  Malvern                PA  19355  [**]
CLS            3010    034931001  [**]  Malvern                PA  19355  [**]
CLS            3010    036580001  [**]  Malvern                PA  19355  [**]
MAI / MFC      1010    013574006  [**]  Mars                   PA  16046  [**]
MAI / MFC      1020    020716023  [**]  Monroeville            PA  15146  [**]
MAI / MFC      1010    012595501  [**]  Morrisville            PA  19067  [**]
MAI / MFC      1010    013574002  [**]  Morrisville            PA  19067  [**]
HIS            7010    717310001  [**]  Mount Pocono           PA  18344  [**]

                                 Appendix F-1-45

<PAGE>   77


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      4010    022884003  [**]  Mountaintop            PA  18707  [**]
HIS            7010    720910001  [**]  Mt. Pocono             PA  18344  [**]
MAI / MFC      1020    020716018  [**]  New Kensington         PA  15068  [**]
MAI / MFC      4010    032203010  [**]  New Stanton            PA  15672  [**]
MAI / MFC      1030    002198501  [**]  Northumberland         PA  17857  [**]
MAI / MFC      4010    036980001  [**]  Northumberland         PA  17857  [**]
MAI / MFC      4010    020732508  [**]  Nottingham             PA  19362  [**]
MAI / MFC      1010    013574009  [**]  Parkesburg             PA  19365  [**]
MAI / MFC      1010    002908001  [**]  Philadelphia           PA  19137  [**]
CLS            3010    002135504  [**]  Philadelphia           PA  19153  [**]
CLS            3010    005046001  [**]  Philadelphia           PA  19153  [**]
CLS            3010    005862001  [**]  Philadelphia           PA  19153  [**]
MAI / MFC      1010    006310001  [**]  Philadelphia           PA  19103  [**]
MAI / MFC      1010    010663001  [**]  Philadelphia           PA  19116  [**]
MAI / MFC      1010    011854001  [**]  Philadelphia           PA  19154  [**]
MAI / MFC      1010    013116004  [**]  Philadelphia           PA  19127  [**]
MAI / MFC      1010    014393002  [**]  Philadelphia           PA  19140  [**]
MAI / MFC      1010    017183001  [**]  Philadelphia           PA  19154  [**]
CLS            3010    020990001  [**]  Philadelphia           PA  19103  [**]
CLS            3010    031737001  [**]  PHILADELPHIA           PA  19153  [**]
CLS            3010    034779001  [**]  PHILADELPHIA           PA  19145  [**]
CLS            3010    034824001  [**]  Philadelphia           PA  19106  [**]
CLS            3010    035007001  [**]  PHILADELPHIA           PA  19104  [**]
MAI / MFC      1020    035387001  [**]  Philadelphia           PA  19154  [**]
HIS            7010    710140001  [**]  Philadelphia           PA  19131  [**]
HIS            7010    713670001  [**]  Philadelphia           PA  19107  [**]
HIS            7010    715160001  [**]  Philadelphia           PA  19102  [**]
MAI / MFC      1020    020716017  [**]  Pittsburgh             PA  15227  [**]
MAI / MFC      1020    020716019  [**]  Pittsburgh             PA  15209  [**]
MAI / MFC      1010    030260501  [**]  Pittsburgh             PA  15237  [**]
HIS            7010    713180001  [**]  Pittsburgh             PA  15209  [**]
HIS            7010    716740001  [**]  Pittsburgh             PA  15222  [**]
HIS            7010    721690001  [**]  Pittsburgh             PA  15230  [**]
CLS            3010    019024001  [**]  Plymouth Meeting       PA  19462  [**]
CLS            3010    034834001  [**]  POCONO MANOR           PA  18349  [**]
MAI / MFC      1010    007933001  [**]  Pottstown              PA  19464  [**]
MAI / MFC      1020    014825001  [**]  Scranton               PA  18509  [**]
CLS            3010    002135001  [**]  Sharon Hill            PA  19079  [**]
CLS            3010    002165001  [**]  Sharon Hill            PA  19079  [**]
CLS            3010    019008001  [**]  SHARON HILL            PA  19079  [**]
CLS            3010    019298001  [**]  Sharon Hill            PA  19079  [**]
CLS            3010    035328001  [**]  Skytop                 PA  18357  [**]
CLS            3010    034989001  [**]  State College          PA  16803  [**]
HIS            7010    713140001  [**]  State College          PA  16801  [**]
HIS            7010    717500001  [**]  State College          PA  16803  [**]
HIS            7010    718280001  [**]  State College          PA  16803  [**]
CLS            3010    018948001  [**]  Trevose                PA  19053  [**]
MAI / MFC      1010    001542001  [**]  Tullytown              PA  19007  [**]
CLS            3010    034665001  [**]  Valley Forge           PA  19482  [**]
CLS            3010    031739001  [**]  Wayne                  PA  19087  [**]
MAI / MFC      1010    013574001  [**]  West Chester           PA  19381  [**]
MAI / MFC      1010    013574007  [**]  West Chester           PA  19380  [**]
MAI / MFC      1010    014393503  [**]  West Chester           PA  19380  [**]
MAI / MFC      1020    035755001  [**]  West Chester           PA  19380  [**]
HIS            7010    717340001  [**]  White Haven            PA  18661  [**]
MAI / MFC      1010    016866001  [**]  Wilkes-Barre           PA  18702  [**]
CLS            3010    034919001  [**]  WILKES-BARRE           PA  18701  [**]
CLS            3010    036550001  [**]  Wilkes-Barre           PA  18701  [**]
MAI / MFC      4010    006404001  [**]  Williamsport           PA  17701  [**]
CLS            3010    036550002  [**]  Williamsport           PA  17701  [**]
MAI / MFC      1010    022246001  [**]  York                   PA  17404  [**]
MAI / MFC      1010    022246002  [**]  York                   PA  17404  [**]
HIS            7010    710980001  [**]  York                   PA  17404  [**]
HIS            7010    718480001  [**]  Charlottetown          PE  00000  [**]
HIS            7010    716600001  [**]  Boucherville           PQ  00000  [**]
HIS            7010    714700001  [**]  Dorval                 PQ  00000  [**]
HIS            7010    720600001  [**]  Mont Tremblant         PQ  00000  [**]
MAI / MFC      4010    006400005  [**]  Montreal               PQ  00000  [**]
CLS            3010    035231001  [**]  Montreal               PQ  00000  [**]
CLS            3010    035271001  [**]  Montreal               PQ  00000  [**]
CLS            3010    035278001  [**]  Montreal               PQ  00000  [**]
CLS            3010    035283001  [**]  Montreal               PQ  00000  [**]
CLS            3010    036619001  [**]  Montreal               PQ  00000  [**]
HIS            7010    711710001  [**]  Montreal               PQ  00000  [**]
HIS            7010    714640001  [**]  Montreal               PQ  00000  [**]
HIS            7010    715270001  [**]  Montreal               PQ  00000  [**]
HIS            7010    716010001  [**]  Montreal               PQ  00000  [**]
HIS            7010    716720001  [**]  Montreal               PQ  00000  [**]
HIS            7010    717560001  [**]  Montreal               PQ  00000  [**]
HIS            7010    719260001  [**]  Montreal               PQ  00000  [**]
HIS            7010    721130001  [**]  Montreal               PQ  00000  [**]
HIS            7010    715330001  [**]  Pointe-Au-Pic          PQ  00000  [**]
MAI / MFC      4010    021331008  [**]  Quebec                 PQ  00000  [**]
HIS            7010    703590999  [**]  Quebec City            PQ  00000  [**]
HIS            7010    716840001  [**]  Quebec City            PQ  00000  [**]
CLS            3010    035263001  [**]  St. Hayacinthe         PQ  00000  [**]
MAI / MFC      4010    035113001  [**]  Kenyon                 RI  02836  [**]
CLS            3010    015060001  [**]  Newport                RI  02840  [**]
CLS            3010    034593001  [**]  Newport                RI  02840  [**]
CLS            3010    034717001  [**]  Newport                RI  02840  [**]
CLS            3010    035010001  [**]  Newport                RI  02840  [**]
HIS            7010    717490001  [**]  Newport                RI  02840  [**]
HIS            7010    712120001  [**]  Providence             RI  02903  [**]
HIS            7010    716420001  [**]  Providence             RI  02903  [**]
HIS            7010    718570001  [**]  Providence             RI  02903  [**]
MAI / MFC      4010    006400003  [**]  Riverside              RI  02915  [**]
MAI / MFC      1050    016620506  [**]  WARWICK                RI  02886  [**]
HIS            7010    716410001  [**]  Warwick                RI  02800  [**]
HIS            7010    761282001  [**]  Warwick                RI  02888  [**]
MAI / MFC      1010    009571003  [**]  Anderson               SC  29624  [**]
HIS            7010    722110999  [**]  Blufton                SC  29910  [**]
MAI / MFC      1010    033813017  [**]  Charleston             SC  29406  [**]
HIS            7010    716780001  [**]  Charleston             SC  29401  [**]
HIS            7010    717710001  [**]  Charleston             SC  29401  [**]
MAI / MFC      1010    009751004  [**]  Columbia               SC  29209  [**]
HIS            7010    710040001  [**]  Columbia               SC  29201  [**]

                                 Appendix F-1-46

<PAGE>   78


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    018661007  [**]  Florence               SC  29501  [**]
CLS            3010    036591001  [**]  Fort Mill              SC  29715  [**]
MAI / MFC      4010    033505003  [**]  Fountain Inn           SC  29644  [**]
HIS            7010    712590001  [**]  Gaffney                SC  29340  [**]
HIS            7010    721060001  [**]  Goose Creek            SC  29445  [**]
MAI / MFC      1010    010848001  [**]  Greenville             SC  29602  [**]
MAI / MFC      1010    014144015  [**]  Greenville             SC  29615  [**]
MAI / MFC      1010    019316001  [**]  Greenville             SC  29606  [**]
MAI / MFC      1010    025488502  [**]  Greenville             SC  29601  [**]
HIS            7010    714190001  [**]  Greenville             SC  29615  [**]
MAI / MFC      1010    014144014  [**]  Greer                  SC  29650  [**]
CLS            3010    034843001  [**]  Hilton Head            SC  29928  [**]
HIS            7010    721530001  [**]  Hilton Head Island     SC  29928  [**]
CLS            3010    034981001  [**]  HILTONHEAD             SC  29938  [**]
CLS            3010    034730001  [**]  Kiawah Island          SC  29455  [**]
MAI / MFC      4010    036941001  [**]  Lobeco                 SC  29931  [**]
HIS            7010    712960001  [**]  Myrtle Beach           SC  29577  [**]
HIS            7010    717360001  [**]  Myrtle Beach           SC  29577  [**]
MAI / MFC      1010    003839002  [**]  North Charleston       SC  29418  [**]
HIS            7010    713050001  [**]  Orangeburg             SC  29115  [**]
MAI / MFC      1010    032445002  [**]  Rockhill               SC  29730  [**]
MAI / MFC      1010    021110002  [**]  Sumter                 SC  29150  [**]
MAI / MFC      1010    014144012  [**]  West Columbia          SC  29169  [**]
CLS            3010    036769007  [**]  Keystone               SD  57751  [**]
CLS            3010    034513001  [**]  Rapid City             SD  57709  [**]
HIS            7010    717510001  [**]  Rapid City             SD  57701  [**]
CLS            3010    037062001  [**]  Sioux Falls            SD  57104  [**]
HIS            7010    710940001  [**]  Sioux Falls            SD  57107  [**]
GSI            9010    036907001  [**]  WAGNER                 SD  57380  [**]
HIS            7010    715410001  [**]  Regina                 SK  00000  [**]
HIS            7010    719130001  [**]  Regina                 SK  00000  [**]
CLS            3010    035292002  [**]  Saskatoon              SK  00000  [**]
GSI            9010    037039001  [**]  Saskatoon              SK  00000  [**]
HIS            7010    718180001  [**]  Saskatoon              SK  00000  [**]
HIS            7010    710320001  [**]  Brentwood              TN  37027  [**]
HIS            7010    712690001  [**]  Buffalo                TN  37078  [**]
MAI / MFC      1010    012029002  [**]  Chattanooga            TN  37405  [**]
MAI / MFC      1010    012029003  [**]  Chattanooga            TN  37405  [**]
MAI / MFC      1010    012029004  [**]  Chattanooga            TN  37407  [**]
CLS            3010    034594001  [**]  Chattanooga            TN  37402  [**]
CLS            3010    034680001  [**]  Chattanooga            TN  37402  [**]
MAI / MFC      4010    034330001  [**]  Cookeville             TN  38503  [**]
MAI / MFC      4010    018601004  [**]  Franklin               TN  37064  [**]
HIS            7010    719880001  [**]  Galatin                TN  37066  [**]
HIS            7010    719990001  [**]  Gallatin               TN  37066  [**]
HIS            7010    720100001  [**]  Gallatin               TN  37066  [**]
HIS            7010    720220002  [**]  Gallatin               TN  37066  [**]
HIS            7010    718190001  [**]  Gatlinburg             TN  37738  [**]
MAI / MFC      1010    036453003  [**]  Hendersonville         TN  37075  [**]
HIS            7010    037428001  [**]  Hendersonville         TN  37075  [**]
HIS            7010    722300999  [**]  Hendersonville         TN  00000  [**]
MAI / MFC      1010    033492001  [**]  Humboldt               TN  38343  [**]
MAI / MFC      1010    007887013  [**]  Knoxville              TN  37914  [**]
MAI / MFC      1010    014144005  [**]  Knoxville              TN  37914  [**]
MAI / MFC      1010    014144016  [**]  Knoxville              TN  37914  [**]
HIS            7010    720090001  [**]  Lebanon                TN  37087  [**]
MAI / MFC      4010    030826001  [**]  Memphis                TN  38118  [**]
MAI / MFC      1010    033148003  [**]  Memphis                TN  38019  [**]
MAI / MFC      1010    036326001  [**]  Memphis                TN  38109  [**]
HIS            7010    710120001  [**]  Memphis                TN  38119  [**]
HIS            7010    711110999  [**]  Memphis                TN  38118  [**]
HIS            7010    712930001  [**]  Memphis                TN  38119  [**]
HIS            7010    717190001  [**]  Memphis                TN  38132  [**]
HIS            7010    718220001  [**]  Memphis                TN  38103  [**]
HIS            7010    718230001  [**]  Memphis                TN  38117  [**]
HIS            7010    719220001  [**]  Memphis                TN  38117  [**]
HIS            7010    720580001  [**]  Memphis                TN  38134  [**]
MAI / MFC      4010    006406001  [**]  Milan                  TN  38358  [**]
MAI / MFC      4010    034325001  [**]  Morristown             TN  37814  [**]
MAI / MFC      4010    034325002  [**]  Morristown             TN  37816  [**]
MAI / MFC      4010    034344002  [**]  Morristown             TN  37816  [**]
HIS            7010    720120001  [**]  Murfreesboro           TN  37130  [**]
MAI / MFC      1010    003447002  [**]  Nashville              TN  37212  [**]
MAI / MFC      1010    005487508  [**]  Nashville              TN  37214  [**]
MAI / MFC      1010    033148004  [**]  Nashville              TN  37210  [**]
CLS            3010    036604001  [**]  Nashville              TN  37228  [**]
HIS            7010    713440001  [**]  Nashville              TN  37203  [**]
HIS            7010    716870001  [**]  Nashville              TN  37203  [**]
HIS            7010    717230999  [**]  Nashville              TN  37203  [**]
HIS            7010    720130001  [**]  Nashville              TN  37203  [**]
HIS            7010    720140001  [**]  Nashville              TN  37072  [**]
HIS            7010    720170001  [**]  Nashville              TN  37214  [**]
HIS            7010    720830001  [**]  Nashville              TN  37203  [**]
HIS            7010    716290001  [**]  Walland                TN  37886  [**]
HIS            7010    760000001  [**]                         TX  00000  [**]
CLS            3010    010560001  [**]  ABELINE                TX  79601  [**]
HIS            7010    716550001  [**]  Abilene                TX  79605  [**]
MAI / MFC      1010    017272001  [**]  Addison                TX  75001  [**]
HIS            7010    710260001  [**]  Amarillo               TX  79102  [**]
MAI / MFC      1010    001574001  [**]  Arlington              TX  76006  [**]
MAI / MFC      1010    002747005  [**]  Arlington              TX  76006  [**]
MAI / MFC      1010    005778001  [**]  Austin                 TX  78758  [**]
MAI / MFC      1010    005779001  [**]  Austin                 TX  78767  [**]
MAI / MFC      1010    005779501  [**]  Austin                 TX  78758  [**]
CLS            3010    019976001  [**]  Austin                 TX  78734  [**]
MAI / MFC      1010    021875002  [**]  Austin                 TX  78744  [**]
CLS            3010    025259001  [**]  Austin                 TX  78735  [**]
CLS            3010    025265001  [**]  Austin                 TX  78701  [**]
CLS            3010    034217001  [**]  Austin                 TX  78752  [**]
CLS            3010    034522001  [**]  Austin                 TX  78752  [**]
CLS            3010    034778002  [**]  Austin                 TX  78752  [**]
CLS            3010    037197001  [**]  Austin                 TX  78757  [**]
HIS            7010    037428002  [**]  Austin                 TX  78746  [**]
MAI / MFC      1010    037441002  [**]  Austin                 TX  78750  [**]
HIS            7010    710580001  [**]  Austin                 TX  78752  [**]
HIS            7010    710670001  [**]  Austin                 TX  78735  [**]

                                 Appendix F-1-47

<PAGE>   79


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    714740999  [**]  Austin                 TX  78759  [**]
HIS            7010    719550001  [**]  Austin                 TX  78701  [**]
HIS            7010    722100001  [**]  Austin                 TX  78741  [**]
MAI / MFC      1010    037441003  [**]  Bedford                TX  76021  [**]
MAI / MFC      1010    033601003  [**]  Bellaire               TX  77402  [**]
MAI / MFC      4010    032552001  [**]  Brenham                TX  77833  [**]
MAI / MFC      1010    033813021  [**]  Burkburnett            TX  76354  [**]
MAI / MFC      1010    021875001  [**]  Carrollton             TX  75007  [**]
MAI / MFC      1010    030333001  [**]  Carrollton             TX  75006  [**]
MAI / MFC      1010    031003001  [**]  Carrollton             TX  75006  [**]
MAI / MFC      4010    033297001  [**]  Carrollton             TX  75006  [**]
MAI / MFC      1010    037441006  [**]  Center                 TX  75935  [**]
MAI / MFC      9999    037338024  [**]  CHANNEL VIEW           TX  77015  [**]
MAI / MFC      4010    030064001  [**]  Cleburne               TX  76033  [**]
CLS            3010    034753001  [**]  CORPUS CHRISTI         TX  78401  [**]
MAI / MFC      1010    037441005  [**]  Corpus Christi         TX  78405  [**]
HIS            7010    717040001  [**]  Corpus Christi         TX  78401  [**]
MAI / MFC      1010    003999001  [**]  Dallas                 TX  75235  [**]
MAI / MFC      1010    007887010  [**]  Dallas                 TX  75247  [**]
MAI / MFC      1010    008157009  [**]  Dallas                 TX  75226  [**]
MAI / MFC      4010    009006001  [**]  Dallas                 TX  75376  [**]
MAI / MFC      4010    009007001  [**]  Dallas                 TX  75237  [**]
CLS            3010    010557001  [**]  DALLAS                 TX  75234  [**]
MAI / MFC      1010    011985002  [**]  Dallas                 TX  75247  [**]
CLS            3010    013711001  [**]  Dallas                 TX  75220  [**]
CLS            3010    015067001  [**]  Dallas                 TX  75205  [**]
MAI / MFC      1010    015888001  [**]  Dallas                 TX  75235  [**]
MAI / MFC      1010    016060002  [**]  Dallas                 TX  75247  [**]
CLS            3010    016091001  [**]  Dallas                 TX  75234  [**]
MAI / MFC      1010    018024001  [**]  Dallas                 TX  75201  [**]
MAI / MFC      1010    020501001  [**]  Dallas                 TX  75208  [**]
MAI / MFC      1010    020501003  [**]  Dallas                 TX  75237  [**]
MAI / MFC      1010    020501004  [**]  Dallas                 TX  75237  [**]
CLS            3010    030234001  [**]  Dallas                 TX  75201  [**]
CLS            3010    033047001  [**]  Dallas                 TX  75225  [**]
MAI / MFC      1010    033601002  [**]  Dallas                 TX  75229  [**]
MAI / MFC      1010    034235001  [**]  Dallas                 TX  75240  [**]
CLS            3010    034832001  [**]  DALLAS                 TX  75201  [**]
CLS            3010    035065001  [**]  Dallas                 TX  75201  [**]
CLS            3010    035469001  [**]  Dallas                 TX  75219  [**]
MAI / MFC      1020    035755002  [**]  Dallas                 TX  75234  [**]
CLS            3010    036601001  [**]  Dallas                 TX  75244  [**]
CLS            3010    036921001  [**]  Dallas                 TX  75240  [**]
MAI / MFC      4010    037031001  [**]  Dallas                 TX  75381  [**]
HIS            7010    710180001  [**]  Dallas                 TX  75202  [**]
HIS            7010    710910001  [**]  Dallas                 TX  75234  [**]
HIS            7010    711880001  [**]  Dallas                 TX  75234  [**]
HIS            7010    712850001  [**]  Dallas                 TX  75251  [**]
HIS            7010    714400001  [**]  Dallas                 TX  75244  [**]
HIS            7010    714410001  [**]  Dallas                 TX  75244  [**]
HIS            7010    714420001  [**]  Dallas                 TX  75240  [**]
HIS            7010    714450001  [**]  Dallas                 TX  75244  [**]
HIS            7010    716760001  [**]  Dallas                 TX  75420  [**]
HIS            7010    717200001  [**]  Dallas                 TX  75206  [**]
HIS            7010    717300001  [**]  Dallas                 TX  75240  [**]
HIS            7010    720760001  [**]  Dallas                 TX  75207  [**]
HIS            7010    721520001  [**]  Dallas                 TX  75240  [**]
HIS            7010    721820001  [**]  Dallas                 TX  75207  [**]
HIS            7010    722390001  [**]  Dallas                 TX  75240  [**]
HIS            7010    761125001  [**]  Dallas                 TX  75244  [**]
CLS            3010    034762001  [**]  Dallas Fort Worth      TX  75261  [**]
HIS            7010    760761001  [**]  Dalton                 TX  30720  [**]
CLS            3010    015059001  [**]  Denton                 TX  76205  [**]
CLS            3010    021719001  [**]  Denton                 TX  76205  [**]
CLS            3010    008084001  [**]  El Paso                TX  79925  [**]
MAI / MFC      1010    019145001  [**]  El Paso                TX  79912  [**]
MAI / MFC      4010    019145005  [**]  El Paso                TX  79913  [**]
CLS            3010    034818001  [**]  EL PASO                TX  79901  [**]
HIS            7010    711460001  [**]  El Paso                TX  79901  [**]
HIS            7010    718140001  [**]  El Paso                TX  79925  [**]
HIS            7010    722070001  [**]  El Paso                TX  79905  [**]
HIS            7010    722070999  [**]  El Paso                TX  79905  [**]
MAI / MFC      1010    001358001  [**]  Fort Worth             TX  76161  [**]
MAI / MFC      1010    007316001  [**]  Fort Worth             TX  76107  [**]
MAI / MFC      4010    010911001  [**]  Fort Worth             TX  76111  [**]
MAI / MFC      4010    032203011  [**]  Fort Worth             TX  76107  [**]
CLS            3010    035557001  [**]  Fort Worth             TX  76103  [**]
HIS            7010    718970001  [**]  Fort Worth             TX  76101  [**]
HIS            7010    719160001  [**]  Fort Worth             TX  76102  [**]
HIS            7010    760737001  [**]  Fort Worth             TX  00000  [**]
MAI / MFC      1010    031626001  [**]  Freeport               TX  77541  [**]
MAI / MFC      1010    020492001  [**]  Ft. Worth              TX  76134  [**]
HIS            7010    760405001  [**]  Ft.Worth               TX  76134  [**]
CLS            3010    025161001  [**]  Galveston              TX  77551  [**]
CLS            3010    034780001  [**]  Galveston              TX  77550  [**]
CLS            3010    034780002  [**]  Galveston              TX  77553  [**]
HIS            7010    714320001  [**]  Galveston              TX  77550  [**]
HIS            7010    715280001  [**]  Galveston              TX  77550  [**]
HIS            7010    716300001  [**]  Galveston              TX  77551  [**]
HIS            7010    719370001  [**]  Galveston              TX  77550  [**]
HIS            7010    721140001  [**]  Galveston              TX  77550  [**]
CLS            3010    006508001  [**]  Galveston Island       TX  77550  [**]
MAI / MFC      1010    000810501  [**]  Garland                TX  75042  [**]
HIS            7010    760620001  [**]  Garland                TX  75043  [**]
HIS            7010    766200001  [**]  Garland                TX  75043  [**]
MAI / MFC      1010    000851002  [**]  Grand Prairie          TX  75050  [**]
MAI / MFC      4010    020732004  [**]  Grand Prairie          TX  75050  [**]
MAI / MFC      4010    020732507  [**]  Grand Prairie          TX  75050  [**]
MAI / MFC      1020    033842001  [**]  Grand Prairie          TX  75051  [**]
MAI / MFC      1010    033781001  [**]  Grand Saline           TX  75140  [**]
HIS            7010    714620001  [**]  Grapevine              TX  76051  [**]
MAI / MFC      1010    017183004  [**]  Halton City            TX  76117  [**]
MAI / MFC      1010    000782001  [**]  Houston                TX  77055  [**]
MAI / MFC      1010    000810505  [**]  Houston                TX  77092  [**]
MAI / MFC      1010    001359501  [**]  Houston                TX  77049  [**]
MAI / MFC      1030    006365001  [**]  Houston                TX  77007  [**]

                                 Appendix F-1-48

<PAGE>   80


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1020    006909001  [**]  Houston                TX  77092  [**]
MAI / MFC      1010    007887006  [**]  Houston                TX  77090  [**]
MAI / MFC      4010    009006004  [**]  Houston                TX  77039  [**]
MAI / MFC      1010    014144034  [**]  Houston                TX  77013  [**]
MAI / MFC      1010    015077001  [**]  Houston                TX  77046  [**]
MAI / MFC      1010    016669001  [**]  Houston                TX  77061  [**]
MAI / MFC      1010    017183005  [**]  Houston                TX  77008  [**]
MAI / MFC      1010    017183009  [**]  Houston                TX  77008  [**]
MAI / MFC      1010    020258001  [**]  Houston                TX  77086  [**]
MAI / MFC      1010    021591001  [**]  Houston                TX  77058  [**]
MAI / MFC      1090    022936001  [**]  HOUSTON                TX  77033  [**]
CLS            3010    025425001  [**]  Houston                TX  77056  [**]
MAI / MFC      1010    025827001  [**]  Houston                TX  77075  [**]
MAI / MFC      1010    030301001  [**]  Houston                TX  77041  [**]
MAI / MFC      4010    030601006  [**]  Houston                TX  77041  [**]
MAI / MFC      1010    030733001  [**]  Houston                TX  77043  [**]
MAI / MFC      4010    032203012  [**]  Houston                TX  77020  [**]
MAI / MFC      1010    032337001  [**]  Houston                TX  77041  [**]
MAI / MFC      1010    032741001  [**]  Houston                TX  77098  [**]
MAI / MFC      1010    032742001  [**]  Houston                TX  77052  [**]
MAI / MFC      1020    033557001  [**]  Houston                TX  77013  [**]
MAI / MFC      1020    033557002  [**]  Houston                TX  77213  [**]
MAI / MFC      1010    033601001  [**]  Houston                TX  77081  [**]
MAI / MFC      1010    033813014  [**]  Houston                TX  77078  [**]
CLS            3010    034599001  [**]  Houston                TX  77204  [**]
CLS            3010    034709001  [**]  Houston                TX  77092  [**]
CLS            3010    034710001  [**]  Houston                TX  77024  [**]
CLS            3010    034929001  [**]  Houston                TX  77027  [**]
MAI / MFC      1010    036274001  [**]  Houston                TX  77041  [**]
CLS            3010    036634001  [**]  Houston                TX  77204  [**]
CLS            3010    037259001  [**]  Houston                TX  77027  [**]
MAI / MFC      1010    037441004  [**]  Houston                TX  77082  [**]
MAI / MFC      1010    037441009  [**]  Houston                TX  77070  [**]
HIS            7010    710090001  [**]  Houston                TX  77042  [**]
HIS            7010    713710001  [**]  Houston                TX  77227  [**]
HIS            7010    714470001  [**]  Houston                TX  77030  [**]
HIS            7010    714530001  [**]  Houston                TX  77002  [**]
HIS            7010    715450001  [**]  Houston                TX  77060  [**]
HIS            7010    717050001  [**]  Houston                TX  77056  [**]
HIS            7010    717770001  [**]  Houston                TX  77056  [**]
HIS            7010    719080999  [**]  Houston                TX  77054  [**]
HIS            7010    719530001  [**]  Houston                TX  77054  [**]
HIS            7010    719600001  [**]  Houston                TX  77032  [**]
HIS            7010    719910001  [**]  Houston                TX  77054  [**]
HIS            7010    720020001  [**]  Houston                TX  77079  [**]
HIS            7010    720030001  [**]  Houston                TX  77074  [**]
HIS            7010    720040001  [**]  Houston                TX  77079  [**]
HIS            7010    720660001  [**]  Houston                TX  77046  [**]
HIS            7010    721570001  [**]  Houston                TX  77056  [**]
HIS            7010    721860001  [**]  Houston                TX  77000  [**]
HIS            7010    722140001  [**]  Houston                TX  77061  [**]
CLS            3010    003781012  [**]  Irving                 TX  75062  [**]
MAI / MFC      1010    014144035  [**]  Irving                 TX  75061  [**]
CLS            3010    018817001  [**]  Irving                 TX  75038  [**]
CLS            3010    036542001  [**]  Irving                 TX  75038  [**]
CLS            3010    036599001  [**]  Irving                 TX  75038  [**]
HIS            7010    713520001  [**]  Irving                 TX  75038  [**]
HIS            7010    714430001  [**]  Irving                 TX  75063  [**]
HIS            7010    714460001  [**]  Irving                 TX  75063  [**]
HIS            7010    714930001  [**]  Irving                 TX  75062  [**]
HIS            7010    719610001  [**]  Irving                 TX  75063  [**]
HIS            7010    761274001  [**]  Irving                 TX  75063  [**]
MAI / MFC      1010    019679501  [**]  Katy                   TX  77449  [**]
HIS            7010    720460001  [**]  League City            TX  77573  [**]
HIS            7010    710640001  [**]  Lubbock                TX  79424  [**]
MAI / MFC      4010    034339001  [**]  Mesquite               TX  75149  [**]
CLS            3010    034218001  [**]  Midland                TX  79701  [**]
HIS            7010    710440001  [**]  Montgomery             TX  77356  [**]
MAI / MFC      4010    032551001  [**]  N. Richland Hills      TX  76180  [**]
MAI / MFC      1010    021591501  [**]  Pasadena               TX  77502  [**]
MAI / MFC      1010    001430001  [**]  Plano                  TX  75074  [**]
MAI / MFC      1010    030259001  [**]  Plano                  TX  75074  [**]
HIS            7010    714440001  [**]  Plano                  TX  75074  [**]
CLS            3010    018618001  [**]  POTTSBORO              TX  75076  [**]
CLS            3010    034881001  [**]  Rancho Viejo           TX  78575  [**]
CLS            3010    034966001  [**]  Richardson             TX  75083  [**]
CLS            3010    035189002  [**]  Richardson             TX  75081  [**]
HIS            7010    720470001  [**]  Richardson             TX  75081  [**]
HIS            7010    721990999  [**]  Richardson             TX  75081  [**]
MAI / MFC      1010    032897001  [**]  Roound Rock            TX  78681  [**]
HIS            7010    718890001  [**]  S. Padre Island        TX  78597  [**]
MAI / MFC      1010    000782505  [**]  San Antonio            TX  78216  [**]
MAI / MFC      1010    000810502  [**]  San Antonio            TX  78233  [**]
MAI / MFC      1020    008708001  [**]  San Antonio            TX  78265  [**]
MAI / MFC      4010    009006003  [**]  San Antonio            TX  78227  [**]
MAI / MFC      1010    014144036  [**]  San Antonio            TX  78219  [**]
MAI / MFC      1010    016468001  [**]  San Antonio            TX  78217  [**]
MAI / MFC      4010    032203013  [**]  San Antonio            TX  77020  [**]
MAI / MFC      1010    033688003  [**]  San Antonio            TX  78219  [**]
CLS            3010    033693001  [**]  San Antonio            TX  78205  [**]
CLS            3010    034011001  [**]  San Antonio            TX  78205  [**]
CLS            3010    034640001  [**]  San Antonio            TX  78205  [**]
CLS            3010    034678001  [**]  San Antonio            TX  78205  [**]
CLS            3010    035181001  [**]  San Antonio            TX  78205  [**]
CLS            3010    035197001  [**]  San Antonio            TX  78205  [**]
MAI / MFC      1020    035867001  [**]  San Antonio            TX  78219  [**]
CLS            3010    036600001  [**]  San Antonio            TX  78201  [**]
MAI / MFC      1010    037441007  [**]  San Antonio            TX  78247  [**]
HIS            7010    716580001  [**]  San Antonio            TX  78205  [**]
HIS            7010    719800999  [**]  San Antonio            TX  78216  [**]
HIS            7010    720190001  [**]  San Antonio            TX  78209  [**]
HIS            7010    720500001  [**]  San Antonio            TX  78298  [**]
HIS            7010    720920001  [**]  San Antonio            TX  78205  [**]
HIS            7010    721660999  [**]  San Antonio            TX  78201  [**]
HIS            7010    721910001  [**]  San Antonio            TX  78201  [**]
MAI / MFC      4010    035513001  [**]  Seguin                 TX  78155  [**]

                                 Appendix F-1-49

<PAGE>   81


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

HIS            7010    713310001  [**]  South Padre Island     TX  78597  [**]
MAI / MFC      4010    009007002  [**]  Stafford               TX  77477  [**]
MAI / MFC      4010    009007005  [**]  Stafford               TX  77497  [**]
HIS            7010    720200001  [**]  Sugarland              TX  77478  [**]
MAI / MFC      1010    037441008  [**]  Temple                 TX  76501  [**]
MAI / MFC      4010    020472004  [**]  Tyler                  TX  75703  [**]
MAI / MFC      1010    021591002  [**]  Tyler                  TX  75702  [**]
MAI / MFC      4010    021444001  [**]  Waxahachie             TX  75165  [**]
MAI / MFC      1010    002747012  [**]  Webster                TX  77598  [**]
CLS            3010    031927001  [**]  West Columbia          TX  77486  [**]
CLS            3010    034928001  [**]  Wichita Falls          TX  76305  [**]
CLS            3010    034928002  [**]  Wichita Falls          TX  76301  [**]
HIS            7010    721740001  [**]  Wichita Falls          TX  76301  [**]
HIS            7010    721810001  [**]  Woodlands              TX  77381  [**]
CLS            3010    037463002  [**]  Brian Head             UT  84719  [**]
CLS            3010    036769005  [**]  Bryce Canyon           UT  84717  [**]
HIS            7010    721160001  [**]  Cedar City             UT  84720  [**]
MAI / MFC      1010    005035001  [**]  Farmington             UT  84025  [**]
MAI / MFC      1010    017868001  [**]  Lindon                 UT  84042  [**]
MAI / MFC      1010    012553001  [**]  Ogden                  UT  84401  [**]
MAI / MFC      1010    012553002  [**]  OGDEN                  UT  84405  [**]
CLS            3010    036674001  [**]  Park City              UT  84060  [**]
CLS            3010    035055001  [**]  PROVO                  UT  84604  [**]
MAI / MFC      1010    013987001  [**]  Salt Lake City         UT  84101  [**]
MAI / MFC      1010    030262001  [**]  Salt Lake City         UT  84121  [**]
MAI / MFC      1010    032258001  [**]  Salt Lake City         UT  84107  [**]
MAI / MFC      1010    032258002  [**]  Salt Lake City         UT  84157  [**]
MAI / MFC      1010    033241002  [**]  Salt Lake City         UT  84119  [**]
MAI / MFC      1010    034486001  [**]  Salt Lake City         UT  84101  [**]
CLS            3010    034846001  [**]  SALT LAKE CITY         UT  84111  [**]
MAI / MFC      4010    037256001  [**]  Salt Lake City         UT  84157  [**]
CLS            3010    015340002  [**]  Snowbird               UT  84092  [**]
CLS            3010    015340003  [**]  Snowbird               UT  84092  [**]
MAI / MFC      1010    017119502  [**]  South Salt Lake        UT  84119  [**]
CLS            3010    036769003  [**]  Springdale             UT  84767  [**]
MAI / MFC      1010    022216002  [**]  West Valley City       UT  84119  [**]
MAI / MFC      1020    010780001  [**]  Alexandria             VA  22304  [**]
MAI / MFC      1010    012407505  [**]  Alexandria             VA  22314  [**]
MAI / MFC      1010    017183010  [**]  Alexandria             VA  22301  [**]
MAI / MFC      1010    020716004  [**]  Alexandria             VA  22302  [**]
CLS            3010    025312001  [**]  Alexandria             VA  22304  [**]
MAI / MFC      1010    033718001  [**]  Alexandria             VA  22301  [**]
MAI / MFC      1010    022280001  [**]  Arlington              VA  22206  [**]
CLS            3010    034839001  [**]  Arlington              VA  22209  [**]
CLS            3010    034877001  [**]  Arlington              VA  22203  [**]
CLS            3010    036552001  [**]  Arlington              VA  22209  [**]
CLS            3010    036558001  [**]  Arlington              VA  22202  [**]
CLS            3010    036670001  [**]  Arlington              VA  22209  [**]
HIS            7010    720750001  [**]  Arlington              VA  22202  [**]
HIS            7010    722260001  [**]  Arlington              VA  22202  [**]
CLS            3010    036544001  [**]  Arlinton               VA  22202  [**]
HIS            7010    711290001  [**]  Burlingame             VA  94011  [**]
HIS            7010    721420001  [**]  Chantilly              VA  22021  [**]
MAI / MFC      1020    031767004  [**]  Chesapeake             VA  23320  [**]
MAI / MFC      1030    014060006  [**]  Chester                VA  23831  [**]
MAI / MFC      1010    031303502  [**]  Chester                VA  23831  [**]
HIS            7010    712440001  [**]  Christianburg          VA  24073  [**]
MAI / MFC      1010    020716008  [**]  Fairfax                VA  22030  [**]
MAI / MFC      1010    020883502  [**]  Franklin               VA  23851  [**]
MAI / MFC      1020    010880003  [**]  Glen Allen             VA  23060  [**]
HIS            7010    712510001  [**]  Herndon                VA  22070  [**]
HIS            7010    721370001  [**]  Herndon                VA  22070  [**]
CLS            3010    036608001  [**]  Leesburg               VA  22075  [**]
HIS            7010    716660001  [**]  Leesburgs              VA  22075  [**]
MAI / MFC      1020    033502001  [**]  Lorton                 VA  22079  [**]
CLS            3010    036671001  [**]  Luray                  VA  22835  [**]
MAI / MFC      1020    031767005  [**]  Lynchburg              VA  24504  [**]
MAI / MFC      1010    020716007  [**]  Maryfield              VA  22042  [**]
CLS            3010    037483001  [**]  McGaheysville          VA  22840  [**]
CLS            3010    037484001  [**]  McGaheysville          VA  22840  [**]
CLS            3010    010413001  [**]  Newport News           VA  23606  [**]
MAI / MFC      1010    031966003  [**]  Newport News           VA  23602  [**]
MAI / MFC      1020    020883002  [**]  Norfolk                VA  23502  [**]
HIS            7010    717830001  [**]  Norfolk                VA  23510  [**]
MAI / MFC      1020    007282001  [**]  Richmond               VA  23222  [**]
MAI / MFC      1020    010880001  [**]  Richmond               VA  23227  [**]
MAI / MFC      1020    014060001  [**]  Richmond               VA  23218  [**]
MAI / MFC      1010    014060004  [**]  Richmond               VA  23218  [**]
MAI / MFC      1030    031303501  [**]  Richmond               VA  23223  [**]
MAI / MFC      1010    014144018  [**]  RICHMOND               VA  23234  [**]
MAI / MFC      1020    019811001  [**]  Richmond               VA  23227  [**]
MAI / MFC      1010    020457001  [**]  Richmond               VA  23230  [**]
MAI / MFC      1020    020716015  [**]  Richmond               VA  23294  [**]
MAI / MFC      1020    020883001  [**]  Richmond               VA  23230  [**]
MAI / MFC      1030    021670001  [**]  Richmond               VA  23225  [**]
MAI / MFC      1030    021670002  [**]  Richmond               VA  23225  [**]
MAI / MFC      1010    031303503  [**]  Richmond               VA  23218  [**]
MAI / MFC      1020    031767001  [**]  Richmond               VA  23219  [**]
MAI / MFC      1020    031767003  [**]  Richmond               VA  23222  [**]
MAI / MFC      1010    031966002  [**]  Richmond               VA  23225  [**]
MAI / MFC      4010    032249006  [**]  Richmond               VA  23228  [**]
MAI / MFC      1020    033032008  [**]  Richmond               VA  23237  [**]
HIS            7010    710390001  [**]  Richmond               VA  23060  [**]
HIS            7010    717860001  [**]  Richmond               VA  23219  [**]
MAI / MFC      1020    011299001  [**]  Roanoke                VA  24012  [**]
MAI / MFC      1010    014144021  [**]  Roanoke                VA  24012  [**]
MAI / MFC      1020    033032007  [**]  Roanoke                VA  24013  [**]
HIS            7010    713210001  [**]  Roanoke                VA  24016  [**]
MAI / MFC      1020    003629001  [**]  Sandston               VA  23231  [**]
MAI / MFC      1020    010779001  [**]  Sandston               VA  23150  [**]
CLS            3010    034696001  [**]  SANDSTON               VA  23150  [**]
MAI / MFC      1010    014060003  [**]  Sandstone              VA  23150  [**]
CLS            3010    035025006  [**]  Shenandoah Nat'l Park  VA  22835  [**]
MAI / MFC      1050    031303505  [**]  Smithfield             VA  23431  [**]
MAI / MFC      1020    021774001  [**]  South Hill             VA  23970  [**]
MAI / MFC      1020    004029001  [**]  Springfield            VA  22153  [**]

                                 Appendix F-1-50

<PAGE>   82


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1010    008389001  [**]  Springfield            VA  22153  [**]
HIS            7010    720490001  [**]  Springfield            VA  22150  [**]
HIS            7010    713350001  [**]  Staunton               VA  24401  [**]
MAI / MFC      1010    020716009  [**]  Sterling               VA  20705  [**]
MAI / MFC      1010    031966001  [**]  Virginia Beach         VA  23462  [**]
CLS            3010    034575001  [**]  Virginia Beach         VA  23464  [**]
CLS            3010    034912001  [**]  Virginia Beach         VA  23451  [**]
CLS            3010    035241001  [**]  Virginia Beach         VA  23463  [**]
CLS            3010    036531001  [**]  Virginia Beach         VA  23451  [**]
HIS            7010    713030001  [**]  Virginia Beach         VA  23451  [**]
HIS            7010    718810001  [**]  Virginia Beach         VA  23451  [**]
HIS            7010    721300001  [**]  Virginia Beach         VA  23451  [**]
HIS            7010    711690001  [**]  Burlington             VT  05401  [**]
HIS            7010    719570001  [**]  Burlington             VT  05401  [**]
MAI / MFC      1010    035873001  [**]  St. Johnsberry         VT  05819  [**]
CLS            3010    034977001  [**]  Warren                 VT  05674  [**]
CLS            3010    034977002  [**]  Warren                 VT  05674  [**]
MAI / MFC      1020    022265001  [**]  Auburn                 WA  98071  [**]
GSI            9010    036903001  [**]  Auburn                 WA  98071  [**]
MAI / MFC      1050    035694001  [**]  Bainbridge Island      WA  98116  [**]
CLS            3010    020132001  [**]  Blaine                 WA  98230  [**]
MAI / MFC      1010    032994001  [**]  Burlington             WA  98233  [**]
MAI / MFC      4010    035513002  [**]  Burlington             WA  98233  [**]
GSI            9010    036717001  [**]  Deming                 WA  98244  [**]
CLS            3010    033630001  [**]  Everett                WA  98208  [**]
CLS            3010    035036001  [**]  Everett                WA  98201  [**]
CLS            3010    035180001  [**]  Issaquah               WA  98027  [**]
CLS            3010    036532001  [**]  Kennewick              WA  99336  [**]
MAI / MFC      1010    009464001  [**]  Kent                   WA  98032  [**]
MAI / MFC      1010    021814002  [**]  Kent                   WA  98032  [**]
MAI / MFC      1020    025828502  [**]  Kent                   WA  98032  [**]
GSI            9010    037462001  [**]  Kent                   WA  98032  [**]
MAI / MFC      1010    003332005  [**]  KIRKLAND               WA  98034  [**]
HIS            7010    037439001  [**]  Kirkland               WA  98033  [**]
HIS            7010    714260001  [**]  Moses Lake             WA  98837  [**]
HIS            7010    720900999  [**]  Moses Lake             WA  00000  [**]
HIS            7013    718410999  [**]  Perth                  WA   6000  [**]
CLS            3010    035025007  [**]  Port Angeles           WA  98362  [**]
CLS            3010    036578001  [**]  Quinault               WA  98575  [**]
MAI / MFC      1010    025292001  [**]  Redmond                WA  98052  [**]
MAI / MFC      1010    032114002  [**]  Redmond                WA  98052  [**]
MAI / MFC      1020    002564001  [**]  Seattle                WA  98133  [**]
MAI / MFC      1020    016504001  [**]  Seattle                WA  98134  [**]
MAI / MFC      1020    003248001  [**]  Seattle                WA  98138  [**]
MAI / MFC      1020    021195001  [**]  Seattle                WA  98103  [**]
MAI / MFC      1030    022346001  [**]  Seattle                WA  98109  [**]
MAI / MFC      1020    031053001  [**]  Seattle                WA  98108  [**]
CLS            3010    034206001  [**]  Seattle                WA  98101  [**]
CLS            3010    034511001  [**]  Seattle                WA  98188  [**]
CLS            3010    034557001  [**]  Seattle                WA  98101  [**]
CLS            3010    034890001  [**]  Seattle                WA  98101  [**]
CLS            3010    034964001  [**]  SEATTLE                WA  98104  [**]
CLS            3010    035012001  [**]  Seattle                WA  98188  [**]
CLS            3010    035038001  [**]  Seattle                WA  98188  [**]
CLS            3010    035038002  [**]  Seattle                WA  98188  [**]
CLS            3010    035039001  [**]  Seattle                WA  98101  [**]
CLS            3010    035040001  [**]  Seattle                WA  98101  [**]
CLS            3010    035413001  [**]  Seattle                WA  98111  [**]
CLS            3010    036520001  [**]  Seattle                WA  98121  [**]
CLS            3010    036533004  [**]  Seattle                WA  98101  [**]
CLS            3010    036637002  [**]  Seattle                WA  98101  [**]
CLS            3010    036682001  [**]  Seattle                WA  98101  [**]
HIS            7010    710220001  [**]  Seattle                WA  98104  [**]
HIS            7010    713770001  [**]  Seattle                WA  98121  [**]
HIS            7010    717150001  [**]  Seattle                WA  98101  [**]
HIS            7010    720810001  [**]  Seattle                WA  98104  [**]
HIS            7010    721350001  [**]  Seattle                WA  98121  [**]
CLS            3010    036607001  [**]  Silverdale             WA  98383  [**]
CLS            3010    036779001  [**]  Silverdale             WA  98383  [**]
CLS            3010    034898001  [**]  SNOQUALMIE             WA  98065  [**]
CLS            3010    007324001  [**]  Spokane                WA  99201  [**]
MAI / MFC      1010    014465001  [**]  Spokane                WA  99204  [**]
MAI / MFC      1020    015673001  [**]  Spokane                WA  99201  [**]
MAI / MFC      1020    016501001  [**]  Spokane                WA  99201  [**]
MAI / MFC      1020    020422001  [**]  Spokane                WA  99202  [**]
CLS            3010    021412001  [**]  Spokane                WA  99201  [**]
MAI / MFC      1020    025828001  [**]  Spokane                WA  99220  [**]
MAI / MFC      1010    031215001  [**]  Spokane                WA  99202  [**]
CLS            3010    034718001  [**]  SPOKANE                WA  99202  [**]
CLS            3010    034855001  [**]  SPOKANE                WA  99206  [**]
CLS            3010    034884001  [**]  Spokane                WA  99204  [**]
MAI / MFC      1010    036194001  [**]  Spokane                WA  99204  [**]
CLS            3010    036533001  [**]  Spokane                WA  99202  [**]
CLS            3010    036533002  [**]  Spokane                WA  99201  [**]
HIS            7010    720350001  [**]  Stevenson              WA  98648  [**]
HIS            7010    713380001  [**]  Tacoma                 WA  98409  [**]
HIS            7010    719830001  [**]  Tacoma                 WA  98402  [**]
MAI / MFC      1010    000780002  [**]  Tukwila                WA  98188  [**]
MAI / MFC      1010    020582001  [**]  Tukwila                WA  98188  [**]
MAI / MFC      4010    015938503  [**]  Tukwila                WA  98188  [**]
MAI / MFC      4010    015938002  [**]  Vancouver              WA  98660  [**]
CLS            3010    035531001  [**]  Wenatchee              WA  98801  [**]
CLS            3010    036623001  [**]  Wenatchee              WA  98801  [**]
MAI / MFC      1030    033396001  [**]  Woodinville            WA  98072  [**]
CLS            3010    035472001  [**]  Yakima                 WA  98901  [**]
CLS            3010    036840001  [**]  Yakima                 WA  98901  [**]
MAI / MFC      1010    001683501  [**]  Appleton               WI  54913  [**]
MAI / MFC      1010    005533001  [**]  Appleton               WI  54914  [**]
MAI / MFC      1010    007453001  [**]  Appleton               WI  54915  [**]
MAI / MFC      1010    035133001  [**]  Appleton               WI  54914  [**]
HIS            7010    721800001  [**]  Ashland                WI  54806  [**]
MAI / MFC      4010    001049003  [**]  Black Creek            WI  54106  [**]
MAI / MFC      1010    001173001  [**]  Brookfield             WI  53008  [**]
CLS            3010    002731001  [**]  Brookfield             WI  53005  [**]
CLS            3010    002731003  [**]  Brookfield             WI  53008  [**]
MAI / MFC      1020    032652002  [**]  Brookfield             WI  53005  [**]

                                 Appendix F-1-51

<PAGE>   83


[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS
OF THIS DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.1 HAVE
BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                  CUST.
DIVISION       CLASS   SITE #     NAME             CITY        ST  ZIP  MASTER #

MAI / MFC      1020    005118001  [**]  Clinton                WI  53525  [**]
MAI / MFC      1020    005118002  [**]  Clinton                WI  53525  [**]
MAI / MFC      1010    014789503  [**]  Clinton                WI  53525  [**]
MAI / MFC      1010    006354002  [**]  Eagle                  WI  53119  [**]
CLS            3010    012059001  [**]  GENOA CITY             WI  53181  [**]
MAI / MFC      1010    008621001  [**]  Germantown             WI  53022  [**]
MAI / MFC      1010    001683001  [**]  Green Bay              WI  54302  [**]
MAI / MFC      4010    030816003  [**]  Green Bay              WI  54306  [**]
HIS            7010    714540001  [**]  Green Lake             WI  54941  [**]
CLS            3010    001209001  [**]  Greenlake              WI  54941  [**]
GSI            9010    037085001  [**]  Hayward                WI  54843  [**]
MAI / MFC      1010    014144027  [**]  Janesville             WI  53545  [**]
MAI / MFC      1010    013777001  [**]  Johnson Creek          WI  53038  [**]
MAI / MFC      1010    033813009  [**]  Madison                WI  53711  [**]
HIS            7010    710860001  [**]  Madison                WI  53705  [**]
HIS            7010    711990001  [**]  Madison                WI  53703  [**]
CLS            3010    034921001  [**]  Manitowac              WI  54220  [**]
MAI / MFC      4010    034337001  [**]  Manitowoc              WI  54220  [**]
MAI / MFC      1010    005190001  [**]  Milwaukee              WI  53226  [**]
MAI / MFC      1010    010092001  [**]  Milwaukee              WI  53214  [**]
MAI / MFC      4010    013069001  [**]  Milwaukee              WI  53218  [**]
MAI / MFC      1010    014144037  [**]  Milwaukee              WI  53219  [**]
MAI / MFC      1010    015194001  [**]  Milwaukee              WI  53224  [**]
MAI / MFC      4010    021477001  [**]  Milwaukee              WI  53209  [**]
MAI / MFC      4010    021477002  [**]  Milwaukee              WI  53223  [**]
MAI / MFC      1010    033143003  [**]  Milwaukee              WI  53204  [**]
MAI / MFC      1010    033143005  [**]  Milwaukee              WI  53233  [**]
MAI / MFC      4010    032483001  [**]  Milwaukee              WI  53223  [**]
MAI / MFC      4010    032816001  [**]  Milwaukee              WI  53202  [**]
HIS            7010    717230001  [**]  Milwaukee              WI  53203  [**]
HIS            7010    718290001  [**]  Milwaukee              WI  53202  [**]
HIS            7010    710310001  [**]  Minaqua                WI  54548  [**]
MAI / MFC      1010    011905001  [**]  Neenah                 WI  54956  [**]
MAI / MFC      4010    030816004  [**]  Neenah                 WI  54956  [**]
MAI / MFC      1010    035945001  [**]  Neenah                 WI  54957  [**]
MAI / MFC      1010    016155001  [**]  Oak Creek              WI  53154  [**]
CLS            3010    034501001  [**]  Oconomowoc             WI  53066  [**]
MAI / MFC      1010    032833001  [**]  Plymouth               WI  53073  [**]
MAI / MFC      1010    007454001  [**]  Racine                 WI  53401  [**]
MAI / MFC      1010    016806001  [**]  Racine                 WI  53403  [**]
MAI / MFC      1010    016806002  [**]  Racine                 WI  53403  [**]
MAI / MFC      4010    033505001  [**]  Racine                 WI  53403  [**]
MAI / MFC      1010    020938001  [**]  Sheboygan              WI  53082  [**]
MAI / MFC      4010    030436001  [**]  Sheboygan              WI  53082  [**]
HIS            7010    720510001  [**]  Turtle Lake            WI  54889  [**]
GSI            9010    037200001  [**]  Wabeno                 WI  54566  [**]
CLS            3010    036616001  [**]  Waukesha               WI  53186  [**]
CLS            3010    036803001  [**]  Waukesha               WI  53186  [**]
MAI / MFC      1020    001049001  [**]  Waupun                 WI  53963  [**]
MAI / MFC      4010    001049002  [**]  Waupun                 WI  53963  [**]
CLS            3010    035045001  [**]  Wausau                 WI  54401  [**]
MAI / MFC      1020    035924001  [**]  Westfield              WI  53964  [**]
MAI / MFC      1010    011416001  [**]  Whitewater             WI  53190  [**]
HIS            7010    717160001  [**]  Wisconsin Rapid        WI  54494  [**]
HIS            7010    712270001  [**]  Barboursville          WV  25504  [**]
MAI / MFC      1020    020716020  [**]  Bridgeport             WV  26330  [**]
HIS            7010    712450001  [**]  Clarksburg             WV  25504  [**]
HIS            7010    712550001  [**]  Fairmont               WV  26550  [**]
MAI / MFC      1010    034227001  [**]  Gallipolis             WV  25515  [**]
MAI / MFC      1010    032290001  [**]  Huntington             WV  25701  [**]
HIS            7010    714950001  [**]  Huntington             WV  25726  [**]
HIS            7010    718980001  [**]  Huntington             WV  25705  [**]
HIS            7010    712560001  [**]  Kingmont               WV  26578  [**]
MAI / MFC      1010    008326005  [**]  Martinsburg            WV  25401  [**]
MAI / MFC      1010    008326007  [**]  Martinsburg            WV  25401  [**]
MAI / MFC      1010    018209001  [**]  Parkersburg            WV  26101  [**]
HIS            7010    714160001  [**]  Alta                   WY  83422  [**]
MAI / MFC      1010    037396001  [**]  Green River            WY  82935  [**]
MAI / MFC      1010    037397001  [**]  Green River            WY  82935  [**]
CLS            3010    036635001  [**]  Jackson                WY  83001  [**]
CLS            3010    036769009  [**]  Mammoth Hot Springs    WY  82190  [**]
HIS            7010    714170001  [**]  Moran                  WY  83013  [**]
CLS            3010    036769042  [**]  Yellowstone National 
                                          Park                 WY  82190  [**]
CLS            3010    035028002  [**]  Whitehorse             YT  00000  [**]


                                 Appendix F-1-52


<PAGE>   1
                                                                  EXHIBIT 10.2


                          EQUIPMENT SUPPORT SUBCONTRACT


This Agreement, consisting of this Equipment Support Subcontract along with
Schedules A through G, is between OLIVETTI CANADA LIMITED ("OCL"), a Canadian
corporation, with corporate headquarters at 2235 Sheppard Ave. E., Suite 1200,
North York, Ontario and MAI CANADA LIMITED, ("MAI"), a Canadian corporation,
with corporate headquarters at 691 Denison Street, Markham, Ontario, and is
effective on February 21, 1997 ("Effective Date").

1.       PURPOSE

         MAI sells computers and computer systems and provides service for the
         equipment it sells to its customers. As part of that business, MAI
         provides warranty service for many of the products it sells and has
         also entered into contracts with many of its customers to provide
         maintenance, repair, and related services for these products. In order
         to provide these services, MAI employs a number of computer service
         technicians working out of a number of field offices throughout Canada.
         MAI is planning to discontinue its current field service operations and
         needs a company with a qualified field service organization to perform
         the field service portion of MAI's contracts with its customers. OCL is
         also in the business of selling computers and computer systems and also
         maintains a computer service field organization throughout Canada. OCL
         has agreed to provide MAI with computer field service throughout Canada
         under the terms and conditions set forth in this agreement.


2.       APPLICATION OF AGREEMENT

         This Agreement is intended to cover not only the provision of computer
         field service operations under those contracts MAI has with its
         customers as of the Effective Date of this Agreement ("Existing
         Customer Agreements"), but contracts MAI enters into with its customers
         after the Effective Date as well ("New Customer Agreements"). However,
         the terms under which OCL will provide services related to Existing
         Customer Agreements differ in some respects from those under which it
         will provide services related to New Customer Agreements.

         Schedules A through E define the services OCL will perform and the
         manner in which MAI will support OCL and pay OCL for those services
         with respect to New Customer Agreements. Schedule F identifies the ways
         in which the treatment of these same issues will differ with respect to
         Existing Customer Agreements.

                                      -1-
<PAGE>   2




3.       EXCLUSIVITY/RIGHT TO BID

         This Agreement is intended to establish an exclusive relationship
         whereby OCL will provide all of MAI's Maintenance Service needs (for
         both Warranty Service and Contract Service) under Existing Customer
         Agreements. MAI agrees to have OCL provide all its field service
         requirements of this type under the Existing Customer Agreements and
         that it will not perform those obligations itself or contract with any
         other person or entity to provide such requirements so long as this
         Agreement is in force.

         MAI further agrees that with respect to all of its other Equipment
         Support needs it may have during the term of this Agreement, it shall,
         at a minimum, provide OCL with the opportunity to bid on the provision
         of such services. MAI (or its affiliate MAI Systems Corporation)
         further agrees to provide the use of office space and access to MAI's
         existing office equipment (telephones, copiers, fax machine, etc.) for
         OCL employee(s) to work at an MAI facility to serve as an account
         contact and to respond to requests for bids from MAI. OCL agrees to
         reimburse MAI for long distance telephone charges incurred by such
         employee(s).


4.       MAI EMPLOYEES

         a.       MAI shall terminate the employment of those MAI employees
                  identified by name and title on Schedule G (the "Target
                  Employees") effective February 20, 1997.

         b.       Prior to the Effective Date, OCL will offer employment to the 
                  Target Employees on the following terms:

                  (1)      a salary or hourly wage no less than that being paid
                           to the Target Employee by MAI,

                  (2)      OCL's normal terms and conditions of employment for
                           similar employees,

                  (3)      treatment of the Target Employees' credited years of
                           service with MAI (as shown on Schedule G) as service
                           with OCL,

                  (4)      OCL agrees not to layoff any Target Employees
                           identified on Schedule G as managers during the
                           twelve (12) month period beginning on the Effective
                           Date. This shall not prohibit OCL from terminating
                           such employees for cause, and

                  (5)      OCL's offer of employment to a Target Employee shall
                           be contingent on that Target Employee agreeing to
                           transfer his or her accrued vacation balance to OCL
                           instead of having the value of that balance paid in
                           cash by MAI upon termination of employment. MAI
                           agrees to reimburse OCL for 


                                      -2-
<PAGE>   3


                           the value of all vacation balances transferred to OCL
                           by Target Employees (the "Transferred Total"). This
                           reimbursement shall be made beginning March 1, 1997
                           in monthly payments equal to the greater of
                           (i)one-twelfth (1/12) of the Transferred Total or
                           (ii)the actual value of transferred vacation balances
                           taken by Target Employees in the prior month. MAI
                           agrees to indemnify OCL against any claims arising
                           from this provision on transferring vacation balances
                           in accordance with the provisions of Section 13(a) of
                           this Agreement.

         c.       The parties acknowledge that the success of this agreement is
                  partly dependent on most of the Target Employees agreeing to
                  go to work for OCL. Should either party feel that this
                  agreement will not be successful as a result of a significant
                  number of the Target Employees not accepting OCL's offered
                  employment (either because of the number of such non-accepting
                  Target Employees or their location or identity), then that
                  party shall be entitled to terminate this Agreement effective
                  as of the Effective Date by notice to the other party. Such
                  notice must be delivered no later than February 25, 1997 to be
                  effective.

                  In the event of termination as provided in this section, the
                  parties agree to cooperate to place both parties back in the
                  position each would have been in had the Agreement never gone
                  into effect, for example by transferring parts back to MAI and
                  working together to reinstate the Target Employees as MAI
                  employees. MAI shall be responsible for paying wages and
                  providing benefits during the time those Target Employees who
                  accepted employment with OCL were OCL employees and/or
                  reimbursing OCL for any such employment costs incurred by it
                  during this period, but shall have no other obligation to OCL
                  for its provision of Maintenance Service during this period.

         d.       The parties acknowledge that it is likely that if OCL needs to
                  incorporate more than twenty-seven and one-half (27 1/2)
                  Target Employees into OCL's current workforce, it may need to
                  layoff some number of Customer Service Engineers. If there are
                  more than twenty-seven and one-half (27 1/2) Target Employees
                  listed on Schedule G, MAI agrees to pay OCL Thirty Thousand
                  Dollars ($30,000) (CDN) for each Target Employee ($15,000 for
                  1/2 an employee) in excess of twenty-seven and one-half (27
                  1/2) to help offset the cost of these anticipated layoffs.
                  This amount shall be paid to OCL in twelve equal monthly
                  payments beginning on March 15, 1997.

         e.       In the event of a full or partial termination of this
                  Agreement by either party pursuant to the terms of this
                  Agreement for any reason at any time prior to the end of the
                  initial term of this Agreement, the parties agree as follows:

                  (1)      OCL shall terminate the employment of as many of the
                           Target Employees as it deems appropriate in light of
                           the amount of business being lost by it as a result
                           of the full or partial termination of this Agreement.



                                      -3-
<PAGE>   4


                  (2)      MAI will offer employment to the Target Employees
                           being terminated by OCL on account of the full or
                           partial termination of this Agreement on the
                           following terms:

                           a)       a salary or hourly wage no less than that
                                    being paid to the Target Employee by OCL,

                           b)       MAI's normal terms and conditions of
                                    employment for similar employees,

                           c)       treatment of the Target Employees' credited
                                    years of service with OCL as service with
                                    MAI.

                  (3)      MAI shall, at its option, be entitled to solicit for
                           hire any Target Employees not being terminated by
                           OCL, without regard to the provisions of Section 14,
                           Non-Solicitation of Employees.

         f.       MAI has decided to retain its field service engineers in
                  British Columbia as its own employees rather than outsourcing
                  that part of its operation to OCL. However, as part of this
                  agreement OCL will manage the work and operations of those MAI
                  employees and provide them with parts and other support
                  necessary for them to operate efficiently. MAI will be
                  responsible for providing these employees with any necessary
                  equipment, facilities and tools and will be responsible for
                  the hiring, firing and discipline of these employees.

         g.       The provisions of this section are intended solely for the
                  benefit of MAI and OCL and are not intended to create or
                  expand any rights, as third party beneficiaries or otherwise,
                  of any other person, including without limitation any of MAI's
                  employees. Nothing in this section shall be deemed to create
                  any additional rights to severance compensation for the Target
                  Employees who accept employment with OCL.


5.       SOFTWARE LICENSE

         MAI either owns or has the right to license certain software (including
         diagnostic programs) which is either necessary or desirable to use in
         providing Equipment Support (the "Software"). Subject to the terms and
         conditions of this Agreement MAI hereby grants to OCL a non-exclusive
         license to access and use the Software as OCL determines appropriate in
         performing its responsibilities under this Agreement and only under
         this Agreement. OCL shall be permitted to make copies of the Software
         as it deems appropriate for use in performing its obligations under
         this Agreement.


                                      -4-
<PAGE>   5

         OCL acknowledges that the Software is licensed, not sold, to it solely
         for the purpose of performing its obligations under this Agreement. OCL
         further acknowledges that the Software is "Confidential" and subject to
         the provisions of Section 16, Non-Disclosure, of this Agreement. OCL
         acknowledges that it is not permitted, nor shall it permit anyone else,
         under any circumstances, to decode, reverse engineer, decompile, or
         disassemble the Software.

6.       OCL RESPONSIBILITIES

         During the term of this Agreement, OCL will:

         a.       provide Equipment Support in Canada in the manner identified
                  in Schedules A & F;

         b.       maintain sufficient fully trained, competent and qualified
                  maintenance personnel to perform the Equipment Support
                  required by this Agreement;

         c.       perform the obligations imposed on it with respect to Parts in
                  Schedules C & F, and

         d.       except as permitted by this Agreement not enter into direct
                  Contract Service or Equipment Support agreements with any MAI
                  End Users pertaining to equipment which is the subject of a
                  service agreement with MAI.


7.       MAI RESPONSIBILITIES

         During the term of this Agreement, MAI will:

         a.       order Equipment Support from OCL in the manner identified in
                  Schedules A & F;

         b.       pay for Equipment Support rendered by OCL in the manner
                  identified in Schedules B & F;

         c.       perform the obligations imposed on it with respect to Parts in
                  Schedule F; and

         d.       provide OCL with the Technical Support necessary to permit it
                  to provide Equipment Support as identified in Schedule D.


8.       DEFINITIONS

         For the purposes of this Agreement the following terms shall have the
         following meanings:


                                      -5-
<PAGE>   6



         a.       "Contract Service" means performing Maintenance Service
                  pursuant to a contract with the End User in which the End User
                  pays MAI for its agreement to provide such service.

         b.       "Equipment Support" means performing any one or more of the
                  following types of service on the Equipment:

                  (1)      Maintenance Service, (which includes both Contract
                           Service and Warranty Service)

                  (2)      Installation Service, or

                  (3)      Time and Materials Service

                  as those terms are defined in the Schedules to this Agreement.

         c.       "Existing Customer Agreement" means a contract between MAI and
                  its customer which is in effect on the Effective Date of this
                  Agreement and also means any subsequent renewal of such an
                  Agreement on substantially the same terms and conditions as
                  are in effect on the Effective Date of this Agreement.

         d.       "Location" means a site where Equipment is installed.

         e.       "New Customer Agreement" means

                  (1)      a contract between MAI and its customer which was not
                           in effect on the Effective Date of this Agreement, or

                  (2)      an Existing Customer Agreement which is renewed after
                           the Effective Date of this Agreement on terms and
                           conditions substantially different than those in
                           effect on the Effective Date of this Agreement.

                  MAI and OCL may agree in writing to continue to treat an
                  Existing Customer Agreement which is renewed after the
                  Effective Date of this Agreement on terms and conditions
                  different than those in effect on the Effective Date of this
                  Agreement as an Existing Customer Agreement despite the
                  changes in terms and conditions.

         f.       "Parts" means any modules, subassemblies, boards, components
                  and related materials of an item or unit of the Equipment.

         g.       "Service City" means those cities in which OCL maintains a
                  service office. Schedule E lists OCL's present Service Cities.



                                      -6-
<PAGE>   7


         h.       "Warranty Service" means performing Maintenance Service in
                  fulfillment of a warranty given to the End User in connection
                  with the purchase of the Equipment.

         In addition, capitalized terms not defined in this section shall have
         the meanings stated in the text of this Agreement.


9.     TERM

         This Agreement shall take effect on the Effective Date, regardless of
         when it is signed. Unless sooner terminated in accordance with the
         terms of this Agreement, this Agreement shall have an initial term of
         five (5) years ("Initial Term") and shall automatically be extended for
         successive one (1) year periods thereafter. Either party may terminate
         this Agreement at the end of the Initial Term or at the end of any
         subsequent annual renewal upon not less than one hundred eighty (180)
         days prior written notice.


10.      WARRANTY

         OCL warrants that all Equipment Support provided by it pursuant to this
         Agreement will be performed in a competent and workmanlike manner. This
         warranty is in lieu of all warranties, express or implied, which may be
         deemed applicable to the subject matter of this agreement including,
         but not limited to, any implied warranties of merchantability and
         fitness for a particular purpose.


11.      LIMITATION OF LIABILITY

         NEITHER PARTY SHALL BE ENTITLED TO RECOVER ANY OF THE FOLLOWING TYPES
         OF DAMAGES FROM THE OTHER IN CONNECTION WITH ANY CLAIM RELATED TO THIS
         AGREEMENT, REGARDLESS OF WHETHER THAT CLAIM IS BASED IN TORT, CONTRACT
         OR OTHERWISE:

         (1)      THE LOSS OF OR THE COST OF RECONSTRUCTING DATA STORED ON DISK
                  FILES, TAPES, OR MEMORIES, EXCEPT AS PART OF A CLAIM FOR
                  INDEMNIFICATION PURSUANT TO SECTION 13, BELOW(1),

         (2)      LOSS OF GOODWILL,

         (3)      INCIDENTAL DAMAGES,

         (4)      CONSEQUENTIAL DAMAGES,


- --------
(1) MAI agrees to continue to include a limitation of liability provision
substantially similar to Section 13 of its current Services Agreement form
contract (see Appendix F-2) in future services agreements with Customers. 



                                      -7-
<PAGE>   8


         (5)      PUNITIVE DAMAGES,

         (6)      ANY FORM OF INDIRECT DAMAGES OF ANY NATURE, OR

         (7)      DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE EXCEPT TO THE
                  EXTENT CAUSED BY THE NEGLIGENCE OF THAT PARTY OR ITS EMPLOYEE.


12.      INDEMNIFICATION

         a.       MAI agrees to defend, indemnify and save OCL harmless from and
                  against any and all claims, suits, or proceedings brought
                  against it and in any way relating to either the allegedly
                  negligent or wrongful acts or omissions of MAI, or the
                  products sold by MAI covered by this Agreement and from the
                  costs, expenses and damages incurred by OCL in connection with
                  such claims, suits and proceedings. OCL agrees to promptly
                  notify MAI of any claim as to which indemnification is sought,
                  cooperate fully in the defense of such claim, and permit MAI
                  or its insurance carrier to control the defense and settlement
                  of such claim.

         b.       OCL agrees to defend, indemnify and save MAI harmless from and
                  against any and all claims, suits, or proceedings brought
                  against it and in any way relating to allegedly negligent or
                  wrongful acts or omissions of OCL, and from the costs,
                  expenses and damages incurred by MAI in connection with such
                  claims, suits and proceedings. MAI agrees to promptly notify
                  OCL of any claim as to which indemnification is sought,
                  cooperate fully in the defense of such claim, and permit OCL
                  or its insurance carrier to control the defense and settlement
                  of such claim.


13.      INSURANCE

         Each party represents and warrants to the other that it has and will
         maintain liability insurance coverage throughout the Term of this
         Agreement, in an amount appropriate in light of the potential liability
         created by this Agreement.


14.      NON-SOLICITATION OF EMPLOYEES

         From the Effective Date until six (6) months after the termination of
         this Agreement MAI shall not, directly or indirectly, hire or solicit
         for hire any OCL employee connected with performance under this
         Agreement without OCL's prior written approval. This section shall not
         prevent MAI from soliciting or hiring any OCL employee after such
         employee's employment with OCL has been ended through no involvement by
         MAI. It is further agreed that the damages as a result of a breach of
         this provision would be difficult to measure and that the amount of One
         Hundred Thousand ($100,000.00) Dollars (CDN) is a good approximation of
         the damages that would be caused by one violation of this 


                                      -8-
<PAGE>   9


         provision and should be payable as liquidated damages in the event of a
         breach of this provision.

         This paragraph shall not apply to prevent MAI from hiring or attempting
         to hire the Target Employees following a full or partial termination of
         this Agreement by MAI pursuant to the terms of this Agreement.


15.      NON-DISCLOSURE

         a.       Both parties agree that any information disclosed to it by the
                  other party in connection with this Agreement which has been
                  designated in writing as "Confidential" (including information
                  disclosed orally and identified in writing as "Confidential"
                  within ten (10) days after the initial oral disclosure) shall
                  be treated as such. Additionally, all information provided by
                  MAI to OCL in connection with requests for bids or proposals
                  for Equipment Support, including the identity of MAI's
                  customers and their service requirements, shall be deemed
                  "Confidential" whether or not it is so identified. Each agrees
                  that with respect to such information it will:

                  (1)      not disclose such information to third parties
                           without the written consent of the other,

                  (2)      use such information solely for the purposes of this
                           Agreement,

                  (3)      treat such information of the other with a degree of
                           care which is reasonably calculated to protect such
                           information from disclosure (but in any event with at
                           least the same degree of care as it treats its own
                           confidential information),

                  (4)      inform its employees, agents or authorized
                           representatives of the confidential or proprietary
                           nature of such information, and

                  (5)      direct such persons to comply with the terms of this
                           Agreement.

                  Either party may bring an action in equity to foreclose
                  violations of this section through injunctive relief.

         b.       The following types of information shall not be considered
                  "Confidential" information subject to the restrictions of this
                  provision:

                  (1)      Information in the possession of or known to the
                           receiving party on the date of receipt,


                                      -9-
<PAGE>   10

                  (2)      Information in the public domain at the time of its
                           disclosure or which enters the public domain after
                           such disclosure through no fault of the receiving
                           party,

                  (3)      Information independently developed by the receiving
                           party, its employees, agents or representatives
                           without reference to the other party's confidential
                           information,

                  (4)      Information made available to the receiving party,
                           its employees, agents or representatives by a third
                           party having a right to do so, or

                  (5)      Information ordered disclosed pursuant to judicial or
                           other lawful governmental action, provided, that the
                           party receiving such request gives prompt written
                           notice of the request to the other party.

         c.       MAI acknowledges that OCL's business includes the design,
                  development and servicing of products for the computer-based
                  industry, and nothing in this Agreement shall preclude or in
                  any way impair OCL's engaging or continuing to engage in that
                  business.

         d.       The non-disclosure obligations imposed by this Agreement shall
                  continue in force for so long as the information is maintained
                  as confidential by the disclosing party and for a minimum
                  period of three (3) years from the date of first disclosure,
                  regardless of any termination of this Agreement.


16.      RELATIONSHIP BETWEEN PARTIES

         OCL shall perform its duties under this Agreement as an independent
         contractor, and not as an agent or affiliate of MAI. In particular:

         a.       nothing contained in this Agreement shall be construed to
                  constitute OCL as a partner, employee or agent of MAI, nor
                  shall either have any authority to bind the other in any
                  respect it being intended that each shall remain an
                  independent contractor responsible for its own actions,

         b.       MAI shall exercise no control over the activities and
                  operations of OCL, each being recognized hereunder as an
                  independent contractor,

         c.       The relationship between OCL and MAI's customers shall be that
                  of a subcontractor; OCL is not assuming any of the Customer
                  Agreements and shall have no direct obligation to MAI's
                  customers.


                                      -10-
<PAGE>   11


17.      ASSIGNMENT

         Neither party may assign any of its rights, interests or duties under
         this Agreement without the prior written consent of the other party ,
         which consent shall not be unreasonably withheld. In the event one
         party seeks consent to an assignment and the other party withholds its
         consent to that proposed assignment, the party seeking consent may
         terminate this Agreement upon sixty (60) days notice to the other
         party.

18.      AUTHORIZED REPRESENTATIVES AND NOTICES

         a.       Each party shall at all times designate one representative who
                  shall be authorized to take any and all action and/or grant
                  any approvals required in the course of performance of this
                  Agreement. Such representative shall be fully authorized to
                  act for and bind such party including the approval of
                  amendments to this Agreement. Until written notice to the
                  contrary, the authorized representatives of the parties are as
                  follows:

                  FOR OCL:                      FOR MAI:
                  President                     Vice President, Customer Service
                  Olivetti Canada Limited       MAI Canada Limited
                  2235 Sheppard Ave. E.         691 Denison Street
                  Suite 1200                    Markham, Ontario
                  North York, Ontario

         b.       Any notice or other communication required or permitted under
                  this Agreement shall be in writing and shall be delivered in
                  person or sent by overnight commercial courier service with
                  receipt, addressed as set forth below:

                  IN THE CASE OF OCL:               WITH A COPY TO:
                  Vice President                    General Counsel
                  Customer Service                  Legal Department
                  Olivetti Canada Limited           Olivetti North America, Inc.
                  2235 Sheppard Ave. E.             22425 E. Appleway
                  Suite 1200                        Liberty Lake, WA 99019
                  North York, Ontario

                  Notice shall be deemed given when received.

         c.       Either party may change the name or address to which notices
                  or other communications are to be sent by giving written
                  notice of such change to the other party.



                                      -11-
<PAGE>   12


19.      EXCUSED NON-PERFORMANCE

         A delay in or failure of performance under this Agreement caused by
         circumstances beyond the reasonable control of the party affected shall
         be excused to the extent necessary, provided that the party affected
         shall make reasonable efforts to remove or circumvent such
         circumstances. Such excusing circumstances shall include (without
         limitation): shortages of materials; acts of God; fire; flood; war;
         embargo; labor trouble; failure or delay by suppliers; riots; and laws,
         rules, regulations and orders of any governmental authority. If any
         delay or inability to perform continues for more than sixty (60) days,
         the non-affected party shall have the right to terminate the affected
         portion of this Agreement upon seven (7) days Notice to the affected
         party, or to suspend its obligations under the Agreement until such
         time as the delay or inability to perform is corrected.

         If any delay or inability to perform on the part of OCL continues for a
         period greater than the period of excused non-performance permitted in
         MAI's contract with one of more of its Customers, MAI shall have the
         right to terminate the affected portion of this Agreement upon
         twenty-four (24) hours Notice to OCL. MAI agrees to continue to include
         an excused nonperformance provision substantially similar to the first
         two sentences of Section 15 of its current Services Agreement form
         contract (see Appendix F-2) in future services agreements with
         Customers.


20.      DEFAULT AND TERMINATION

         a.       If either party defaults in performance of any material
                  obligation under this Agreement, and such default is not cured
                  within sixty (60) days after receipt of Notice from the
                  non-defaulting party, the non-defaulting party shall have the
                  right to immediately terminate this Agreement by Notice to the
                  defaulting party.

         b.       MAI may terminate this Agreement, as it relates to an
                  individual MAI Customer, for default by OCL on less than sixty
                  days notice as follows:

                  (1)      If OCL is in default under this Agreement MAI shall
                           escalate that problem within OCL's service
                           organization as necessary in order to have the
                           problem addressed. This escalation shall include,
                           when necessary, bringing the problem to the attention
                           of OCL's vice president of customer service.

                  (2)      If, after OCL has been given a reasonable opportunity
                           under the circumstances to resolve the problem, MAI
                           believes that OCL is still in default under this
                           Agreement, MAI will give OCL Notice of the alleged
                           default.



                                      -12-
<PAGE>   13



                  (3)      If OCL has not cured the default within forty-eight
                           (48) hours of its receipt of Notice, MAI may
                           terminate this Agreement as to the MAI Customer to
                           whom the default relates.

         c.       Should MAI become more than forty-five (45) days delinquent in
                  its obligation to pay, OCL may suspend its performance
                  hereunder until MAI's account is brought current. If MAI's
                  account remains delinquent for a total period of sixty (60)
                  days, OCL shall have the option to terminate this Agreement
                  immediately by Notice to MAI.

         d.       Termination of this Agreement shall not affect any rights
                  existing as of the effective date of termination.

         e.       The rights and remedies provided in this Agreement are
                  cumulative and in addition to any other rights or remedies
                  available at law or in equity.

         f.       The provisions of Section 16 shall survive termination of this
                  Agreement.


21.      CONFLICT RESOLUTION

         MAI and OCL agree to meet and work together to find acceptable
         solutions to any disputes between them related to this Agreement. If,
         after thirty (30) days, they are unable to so resolve the dispute, the
         dispute will be referred to MAI's President and the President or CEO of
         OCL, or their designated representatives, who shall meet or talk within
         fifteen (15) business days after Notice is received to resolve such
         dispute. Notice of the invocation of this procedure shall be directed
         to such officers and shall include a reference to this Section 16. If
         the dispute is not resolved by this meeting, then it shall be resolved
         by arbitration in accordance with Section 17. If a party fails to meet
         with the other party upon request, the requesting party may either
         obtain an order of a court of competent jurisdiction requiring the
         non-complying party to meet and confer or proceed to arbitration in
         accordance with Section 17.


22.      ARBITRATION

         All disputes relating to this Agreement shall be submitted to
         arbitration in accordance with the commercial rules of the Arbitration
         Act RSO, 1990. The decision of the arbitrators shall be final, binding,
         and without appeal and may be enforced in any court having jurisdiction
         over the relevant parties or their assets.


23.  GENERAL

         a.       This Agreement shall be governed by the laws of the Province
                  of Ontario.


                                      -13-
<PAGE>   14

         b.       This Agreement together with the attached Schedules,
                  constitutes the complete and final agreement between the
                  parties with respect to the subject matter of this Agreement.
                  This Agreement supersedes all prior discussions, agreements
                  and writings with respect thereto. No agreement purporting to
                  modify, add to, terminate, waive or change any term or
                  condition of this Agreement shall be binding unless it is in
                  writing and signed by authorized representatives of both
                  parties.

         c.       The organization of this Agreement and section headings are
                  for convenience only and shall not be used to construe or
                  interpret this Agreement.

         d.       No delay or failure of either party in exercising any right
                  hereunder, and no partial or single exercise thereof, shall be
                  deemed to constitute a waiver of such right or any other
                  rights hereunder.

         e.       If any provision or term of this Agreement shall be deemed or
                  construed to be invalid, illegal or unenforceable by a court
                  of competent jurisdiction, such determination shall in no way
                  affect the validity, legality, or enforceability of the
                  remaining portions of this Agreement.

         f.       Should legal action be required to enforce or interpret any of
                  the provisions of this agreement the prevailing party shall be
                  entitled to all costs incurred in connection with that action,
                  including a reasonable attorney's fee.


"OCL"                                   "MAI"


   
OLIVETTI CANADA LTD.                    MAI CANADA LTD.


By:  /s/ LENNY LISCIO                   By:      /s/ SASUN MUSLIYAN
   ---------------------------------         -------------------------------

Its:  President & CEO                   Its:     Controller
    --------------------------------         -------------------------------

Dated:  February 20, 1997               Dated:   February 20, 1997
      ------------------------------          ------------------------------
    



                                      -14-
<PAGE>   15

                                   SCHEDULE A

                    NEW CUSTOMER AGREEMENTS EQUIPMENT SUPPORT


This Schedule sets out a beginning framework to define the manner in which
service will be ordered by MAI and provided by OCL for New Customer Agreements.
The parties anticipate that OCL will be submitting bids to MAI with respect to
most New Customer Agreements and that the provisions of this schedule may be
modified by the specific provisions of a bid provided by OCL. However, in the
absence of such changes specified in the OCL bid documents, OCL will be making
its bids on the basis of the provisions of this schedule. The parties also
anticipate that as they refine their relationship and the manner in which they
do business, they may decide to modify the provisions of this schedule and each
agrees to negotiate in good faith about any requests for changes made by the
other. Any agreed changes resulting from such negotiations will be reflected in
an amendment to this Agreement signed by both parties.

1.       PLACING EQUIPMENT UNDER SERVICE

         a.       In order to initiate Equipment Support for a particular item
                  of Equipment MAI must prepare and submit a completed OCL
                  Maintenance Service Order ("MSO") to OCL and that MSO must be
                  accepted by OCL. The MSO must include such information about
                  the Equipment as is reasonably requested by OCL, including:

                  (1)      the model, age and configuration of the Equipment,

                  (2)      the Equipment Location,

                  (3)      the name, address, and telephone number of the End
                           User,

                  (4)      the identity of the End User contact person, and

                  (5)      any applicable uplifts for Extended Maintenance
                           Service which apply to the Equipment, such as zone
                           uplifts, extended coverage hours uplifts and/or
                           response time uplifts.

         b.       Equipment Support will not begin for a particular item of
                  Equipment until OCL has received and accepted an MSO for that
                  item of Equipment. Following acceptance of an MSO, OCL will
                  label the Equipment with an ID tag. This ID number must be
                  used to identify the Equipment in all communications with OCL
                  about the Equipment.

         c.       All changes to the information provided to OCL about Equipment
                  under maintenance, such as a change in Equipment location,
                  must be documented by submission of a revised MSO.




                                      -15-
<PAGE>   16

         d.       An MSO placing Equipment under service shall be valid until
                  discontinued in accordance with paragraph A7. Until OCL
                  receives an MSO discontinuing service the Equipment will be
                  kept under service and OCL will bill MAI for that service.
                  Requests for service received when no valid MSO is in force
                  will be treated as requests for Time & Materials Service.


2.       REQUESTS FOR SERVICE

         a.       MAI, or its designated representative, will receive all End
                  User requests for service or repair.

         b.       MAI, or its designated representative, will, obtain as much
                  information as reasonably possible about the End User's
                  problem during its communications with the End User.

         c.       MAI, or its designated representative, will obtain from the
                  End User the information necessary to determine whether the
                  Equipment is eligible for Maintenance Service and to permit
                  OCL to properly perform Equipment Support. This shall include,
                  without limitation, the model and age of the Equipment and the
                  configuration in which it is installed.

         d.       MAI, or its designated representative, will contact OCL and
                  request Equipment Support for the End User's Equipment. This
                  request shall include all pertinent information MAI has about
                  the End User's Equipment and the problem being experienced, at
                  a minimum:

                  (1)      the ID number for the Equipment, and

                  (2)      the nature of the problem being experienced by the
                           End User,


3.       MAINTENANCE SERVICE

         a.       Maintenance Service means service performed to correct
                  improper functioning of Equipment which occurs from normal
                  use, including making any necessary adjustments and/or
                  replacing defective assemblies or subassemblies.

         b.       Maintenance Service does not include:

                  (1)      Service of equipment not specifically identified on
                           the MSO ordering the Maintenance Service, including
                           devices peripheral or connected to Equipment.



                                      -16-
<PAGE>   17


                  (2)      Electrical work external to the Equipment.

                  (3)      Repair of damage or loss resulting from accident,
                           transportation, neglect, misuse or abuse, operator
                           error, failure of electrical power or air
                           conditioning or humidity control, or use for which
                           Equipment was not designed.

                  (4)      Supplies or accessories, painting or refinishing
                           Equipment, furnishing material for Equipment, making
                           specification or field engineering changes,
                           performing services connected with relocation of
                           Equipment, or adding or moving accessories,
                           attachments or other devices.

                  (5)      Software programming and software program
                           maintenance.

                  (6)      Service which is impractical for OCL to render or
                           required because of any adjustment, repair,
                           maintenance, alteration, attachment, addition, or
                           connection to another machine or device.

                  (7)      Service calls required as the result of modification,
                           work or service of the Equipment by non-OCL
                           personnel.

                  (8)      Service of Equipment which, because of a safety
                           hazard, exposes OCL personnel to a risk of injury.

                  (9)      Service in connection with the installation,
                           discontinuance or removal of Equipment.

                  (10)     Installation of engineering changes, feature changes,
                           or safety changes.

         c.       Equipment shall be kept in or shall be restored to good
                  working order.

         d.       Maintenance Service will be performed in a prompt, courteous,
                  efficient and workmanlike manner.

         e.       Unless otherwise specified, Preventive Maintenance will be
                  performed on equipment only during a Maintenance Service call.
                  Preventive Maintenance includes general cleaning and
                  inspection, and any adjustments and/or lubrication as
                  specified by the Equipment manufacturer.


4.       STANDARD MAINTENANCE SERVICE.

         a.       After receiving a Request for Service from MAI or its
                  designated representative, OCL will dispatch a properly
                  trained Customer Service Engineer (CSE) to the Equipment
                  Location along with such tools, parts and manuals as the CSE



                                      -17-
<PAGE>   18

                  reasonably believes Will be required to repair the Equipment
                  based on the information provided to OCL by MAI. Upon arrival
                  the CSE will- diagnose the problem, if any, and perform the
                  Maintenance Service.

         b.       OCL will use all reasonable efforts to arrive at the Equipment
                  Location ready to complete the Maintenance Service within the
                  agreed upon response time for that Equipment.

         c.       Maintenance Service will be performed during the agreed upon
                  hours of service(2) and at the location agreed upon for that
                  Equipment.


5.       INSTALLATION SERVICE

         a.       Installation Service shall consist of

                  (1)      Any necessary unpacking of the Equipment;

                  (2)      Connection of Equipment;

                  (3)      Physical inspection of Equipment in place;

                  (4)      Functional testing of Equipment according to
                           prescribed procedures for such Equipment;

                  (5)      Resolution of normal installation problems; and

                  (6)      notification to MAI and End User of unusual
                           installation problems (e.g., design or engineering
                           problems, transit damage, etc.). These problems must
                           be corrected before OCL will perform Maintenance
                           Service on this Equipment.

         b.       Installation Service does not include uncrating or major
                  movement of the Equipment.

         c.       OCL will use all reasonable efforts to provide Installation
                  Service in a timely manner, subject to the availability of
                  personnel and equipment, necessary travel time and other
                  factors affecting OCL's ability to provide this service.


- ----------------------
(2) Normal Service Hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. local
time, excluding OCL observed holidays. Service started during Normal Service
Hours and completed within 1 hour after Normal Service Hours will be deemed
performed within Normal Service Hours.



                                      -18-
<PAGE>   19


6.       TIME AND MATERIALS SERVICE

         a.       OCL may, at its option and in its discretion, elect to accept
                  requests from MAI for service on a time and materials basis
                  ("Time and Materials Service"). Such Service shall be on a
                  "best efforts" basis consistent with the availability and
                  location of trained personnel and Parts.

         b.       OCL will use all reasonable efforts to provide Time &
                  Materials Service in a timely manner, subject to the
                  availability of personnel and equipment, necessary travel time
                  and other factors affecting OCL's ability to provide this
                  service.


7.       DISCONTINUANCE

         MAI may discontinue Maintenance Service for any Equipment by sending
         OCL a fully completed and properly signed MSO acceptable to OCL
         identifying the Equipment to be discontinued. Such discontinuance shall
         become effective thirty (30) days after it is received by OCL. Such
         discontinuance shall be ineffective if any part of its purpose is to
         allow the Maintenance Service to be performed by MAI or a third party.




                                      -19-
<PAGE>   20




[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                   SCHEDULE B

                       PRICES FOR NEW CUSTOMER AGREEMENTS


This Schedule sets out what will eventually become the standard pricing scheme
to be used by the parties when no other pricing arrangements are agreed upon for
a specific order. However, both parties recognize that the market for Equipment
Support services is very competitive and changes frequently. Accordingly, OCL
agrees that upon request by MAI it will re-evaluate the prices and pricing
methodology identified in this schedule to respond to competitive pressures or
to reflect appropriate volume discounts upon request by MAI. In addition, OCL
Will provide bids for major projects in accordance with Section 3 of this
Agreement. Any agreed changes resulting from this reevaluation and/or bidding
process will be reflected in a document signed by both parties which identifies
the Equipment to which such modified prices apply.


1.       STANDARD MAINTENANCE SERVICE

         MAI will pay OCL an Annual Maintenance Charge ("AMC") for each unit of
         Equipment placed under Maintenance Service as payment for OCL's
         agreement to provide Standard Maintenance Service for each such unit of
         Equipment. The AMC for each model of Equipment staff be as identified
         in any service order accepted by OCL or flat rate pricing schedule
         subsequently provided to MAI by OCL.


2.       TIME AND MATERIALS/INSTALLATION SERVICE

         a.       OCL will bill [**]for each hour of labor incurred during
                  Normal Service Hours and [**] for each hour of labor incurred
                  outside Normal Service Hours by a CSE in performing the
                  service.

         b.       Labor charges commence upon dispatch of the CSE to the End
                  User location and include travel to and from the site.

         c.       There is a minimum 1 hour charge per call and additional time
                  will be charged in increments of one-quarter (1/4) hour.

         d.       OCL will, upon request by MAI, provide flat rate installation
                  prices for items of Equipment identified by MAI.



                                      -20-
<PAGE>   21


3.       COMMERCIAL TRAVEL

         a.       When Commercial Travel is required to perform Time and
                  Materials and/or Installation Service and has been approved in
                  advance by MAI, MAI will be charged the actual, reasonable
                  cost of such travel. Commercial travel includes, but is not
                  limited to, such items as airfare, ferry and rental vehicles.


4.       LODGING EXPENSES

         a.       If OCL determines that it is in the best interests of OCL and
                  MAI to have a CSE remain overnight at or near the Equipment
                  Location in connection with Time and Materials and/or
                  Installation Service and MAI has approved such expenses in
                  advance, MAI will be charged the actual, reasonable lodging
                  and meal expenses incurred.


5.       INVOICING/PAYMENT

         a.       OCL will invoice MAI monthly for Equipment for which Contract
                  or Warranty Service has been ordered. These invoices will be
                  issued on approximately the fifteenth (15th) of the month for
                  which the invoice is being issued. For example, OCL will
                  invoice MAI on approximately October 15th for the October
                  Contract Service being provided by OCL.

                  OCL will invoice MAI monthly, in arrears, for all other
                  Equipment Support.

         b.       Invoices are due and payable upon receipt and will begin to
                  accrue interest at 1.25% per month from the date of the
                  invoice if not paid in full within 45 days of the date of the
                  invoice.

         c.       MAI will pay or reimburse OCL for any and all sales, use and
                  excise taxes, and other fees or charges levied or imposed by
                  any governmental agency or authority on or in connection with
                  or measured by the value of the Services provided by OCL under
                  this Agreement.


6.       AMENDMENT

         a.       This Schedule may be amended by OCL upon Notice to MAI.

         b.       The Amended Schedule shall become effective on the Effective
                  Date stated in the Amended Schedule, but no sooner than 30
                  days after Notice is given to MAI.


                                      -21-
<PAGE>   22



         c.       Price changes included in any Amended Schedule shall apply
                  only to Equipment Support requested after the Effective Date
                  of the Amended Schedule.




                                      -22-
<PAGE>   23




                                   SCHEDULE C

                                   SPARE PARTS


1.       OCL'S OBLIGATIONS

         a.       OCL shall, at its expense, establish and maintain an inventory
                  of a sufficient quantity of all the Parts necessary to perform
                  the Equipment Service called for by this Agreement in each
                  Service City open for Equipment Service.

         b.       At its option, OCL may elect to maintain an inventory of
                  certain Parts in a centered depot or depots for distribution
                  within OCL as required.

         c.       OCL shall keep records of its receipt, disbursement and use of
                  such Parts.

         d.       OCL shall take all steps necessary to ensure the availability
                  of sufficient Parts to satisfy its commitments with respect to
                  all Equipment Service to be performed by it under this
                  Agreement.





                                      -23-
<PAGE>   24





                                   SCHEDULE D

                                TECHNICAL SUPPORT

1.       TRAINING

         a.       Because OCL will be hiring many of MAI's former service
                  engineers, the parties do not anticipate that any initial
                  training of OCL personnel will be required. Should training
                  subsequently be required as a result of adding new Equipment
                  to the Schedules to this Agreement the parties will at that
                  time determine who is required to provide such training. If no
                  agreement is reached on this issue, OCL shall not be required
                  to provide Equipment Support for such newly added Equipment.

         b.       MAI will, upon request from OCL and at no charge, provide OCL
                  with such technical consultation and assistance as is
                  appropriate to enable OCL to provide its service
                  representatives with such training as its deems appropriate.
                  This shall include, without limitation, providing OCL with a
                  copy of MAI's educational materials pertaining to the
                  Equipment and permitting OCL to make such use of those
                  materials as it deems appropriate for its internal use in
                  satisfying its commitment to provide Equipment Support under
                  this Agreement.

2.       DOCUMENTATION

         a.       As soon as practicable after execution of this Agreement MAI
                  will provide OCL, at no charge, with one complete set of
                  documentation and diagnostics for each model of Equipment.

         b.       As soon as practicable after any Equipment is added to the
                  Appendix to Schedule A, MAI will provide OCL, at no charge,
                  with one complete set of documentation and diagnostics for
                  such additional Equipment.

         c.       As soon as practicable after updates or changes to the
                  documentation and diagnostics provided to OCL become
                  available, MAI will provide OCL with those updates and changes
                  at no charge.

         d.       OCL may copy, modify, and use any or all of the documentation
                  and diagnostics provided to it by MAI as it deems necessary
                  for its internal use, while retaining all MAI trademarks and
                  copyrights.

3.       SECOND LEVEL SUPPORT

         a.       MAI will provide OCL with telephone technical support for
                  OCL's service representatives during MAI's normal technical
                  support hours at no charge to OCL.



                                      -24-
<PAGE>   25




                                   SCHEDULE E

                                 SERVICE CITIES


         ALBERTA
         Calgary                                          ONTARIO
         Edmonton                                         Hamilton
         Lethbridge                                       London
                                                          Ottawa
         BRITISH COLUMBIA                                 Toronto
         Richmond                                         Waterloo
         Victoria                                         Windsor

         MANITOBA                                         QUEBEC
         Winnipeg                                         Chicoutimi
                                                          Montreal
         NOVA SCOTIA                                      Quebec City
         Halifax                                          Trois Rivieres




1.       AMENDMENT

         a.       Service Cities may be deleted at OCL's discretion. OCL will
                  give Notice to MAI of the effective date of the Service City
                  deletion.

         b.       OCL will continue Equipment Support in locations previously
                  serviced by the closed Service City from an alternative
                  Service City of OCL's choice, at the rate in effect at the
                  time of closing, for a period of ninety (90) days. At the end
                  of the ninety (90) day period, MAI may continue Equipment
                  Support with OCL with a revised AMC or discontinue Equipment
                  Support with OCL in those cities.




                                      -25-
<PAGE>   26




[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                                   SCHEDULE F

                          EXISTING CUSTOMER AGREEMENTS



1.       STATEMENT OF INTENT

         The general intent of the parties is to have OCL perform the service
         which MAI is currently required to provide to MAI's customers under the
         Existing Customer Agreements in return for [**] MAI is consigning its
         current inventory of spare parts to OCL to permit it to perform that
         service and MAI will be providing technical hardware and software
         support to OCL as required to assist it in providing this service.
         Initially, MAI will be handling the incoming call reception for all
         Existing Customer Agreements, however the parties intend to begin
         working to transfer this function for certain of the Existing Customer
         Agreements (the "Legacy Agreements") to OCL as soon as this agreement
         has been executed. Eventually, MAI may also like to transfer the
         billing and collection functions for the Legacy Agreements to OCL if it
         is practical and economical to do so. The remainder of this schedule is
         intended to define the precise terms and conditions pursuant to which
         this general intent will be carried out.


2.       IDENTIFICATION OF CUSTOMERS

         Attached as Appendix F-I is a list of those MAI customers for whom MAI
         will retain the call reception, billing and collection functions
         throughout the term of this Agreement (the "Open Customers"). All MAI
         customers with Existing Customer Agreements who are not listed on
         Appendix F-I are "Legacy Customers" for purposes of this Agreement.


3.       EQUIPMENT SUPPORT

         a.       GENERALLY. With the exceptions listed below, OCL will perform
                  MAI's Equipment Support obligations under the Existing
                  Customer Agreements under the same terms and conditions as are
                  required of MAI under those agreements. This shall include
                  Contract Service, Installation Service, and Time and Materials
                  Service to the extent such types of service are covered by the
                  Existing Customer Agreements. Provision of a particular type
                  of service for an Existing MAI Customer which is not covered
                  by the Existing Customer Agreement for that customer shall be
                  considered the provision of service under a New Customer
                  Agreement for purposes of this Agreement.




                                      -26-
<PAGE>   27



                  Prior to execution of this Agreement, MAI provided OCL with
                  the form customer agreements and sample customer agreements
                  which are attached as Appendix F-2. MAI represents and
                  warrants to OCL that its Equipment Support obligations under
                  the Existing Customer Agreements are not materially different
                  than those required under these form customer agreements and
                  sample customer agreements.

         b.       EXCEPTIONS. MAI shall continue to perform the following
                  Equipment Support Obligations under the Existing Customer
                  Agreements:

                  (1)      MAI shall continue to receive incoming trouble calls
                           from its customers. MAI will screen these calls to
                           determine whether the problem is hardware or software
                           related. With respect to calls which MAI determines
                           are hardware related, MAI shall notify OCL's dispatch
                           center and provide it with the information MAI has
                           about the problem so that OCL may dispatch a service
                           technician to the customer site to resolve the
                           problem. Upon resolution of the problem, OCL shall
                           notify MAI of its resolution of the problem and
                           provide it with the information necessary to permit
                           MAI to close the can in its records. The parties
                           agree to work together to link their computer systems
                           so that this entire process may ordinarily be done
                           via computer without the need for telephone or other
                           alternate means of communication.

                           Immediately following execution of this Agreement the
                           parties agree to begin working together to transfer
                           responsibility for incoming trouble calls from Legacy
                           Customers to OCL. OCL will provide Legacy Customers
                           with a to free phone number to use to call OCL with
                           trouble calls to place requests for service. The
                           parties agree to cooperate to make this transition as
                           smooth and as customer friendly as reasonably
                           possible. Upon completion of this process, OCL shall
                           be completely responsible for the call tracking
                           process and shall cease providing MAI with call
                           closure information for the Legacy Customers. At that
                           time, OCL will begin to provide MAI with mutually
                           defined reports summarizing its handling of Legacy
                           Customer calls.

                  (2)      MAI shall continue to invoice its customers pursuant
                           to the Existing Customer Agreements and be
                           responsible for the collection of those invoices from
                           its customers. As part of this function, MAI will
                           retain the authority to determine if and when service
                           to a particular customer should be terminated and it
                           win notify OCL of any such termination of service.
                           Until receipt of such notification from MAI, OCL
                           shall continue to provide service to customers as
                           required by that customer's Existing Customer
                           Agreement and shall be entitled to be paid by MAI for
                           such service as provided by this Agreement.



                                      -27-
<PAGE>   28


                           Following execution of this Agreement the parties
                           agree to begin working together to determine if it is
                           practical and economical to transfer responsibility
                           for the billing of and collection from Legacy
                           Customers to OCL. Part of this process will be
                           negotiation of the amount MAI will pay OCL to assume
                           these functions if the parties decide to proceed with
                           a transfer of these functions to OCL.



                                      -28-
<PAGE>   29




[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

4.       TRANSITION

         The parties agree to work together to make the transfer of the service
         work for Existing Customers from MAI to OCL as smooth as possible. As
         part of this transition, MAI will provide OCL with access to its
         customer service database and work with OCL to transfer the information
         in that database into OCL's customer service database so that it win be
         in place and useable by OCL on the Effective Date of this Agreement.


5.       PAYMENT

         a.       For OCL's provision of Equipment Support under an Existing
                  Customer Agreement MAI will pay [**] recognized by MAI for
                  financial accounting purposes in connection with the Equipment
                  Support being provided by OCL ("Revenue") less the burdened
                  employee cost and the necessary cost of providing facilities
                  related to the MAI field engineers in British Columbia [**].
                  The parties recognize that MAI may bill its customers in
                  advance for the Equipment Support being provided by OCL and
                  that it may recognize revenue incrementally as the support is
                  provided. Further, the parties recognize that MAI may
                  establish a reserve for non-payment which reserve shall be
                  consistent with GAAP accounting principles and shall be
                  consistent with MAI's past collection experience of its
                  Existing Customer Agreements.

         b.       MAI will pay OCL the payment required pursuant to subparagraph
                  (a), above, monthly in arrears on or before the fifteenth day
                  of each month. OCL will not invoice MAI for these amounts.

         c.       OCL will provide MAI with such information as is necessary for
                  MAI to bill its customers for nonrecurring Equipment Support
                  provided by OCL, such as Installation, Time and Materials, and
                  Warranty Service.

         d.       Both parties shall have the right to audit the billing and
                  collection being done by the other related to this Agreement
                  and each shall provide the other with full access to its
                  pertinent financial records for the purpose of such audits.
                  Such access shall be at a reasonable time agreed upon in
                  advance and shall include the right to make copies of material
                  records upon confirmation of materiality by the audited party.
                  All records produced and/or copied by the auditing party are
                  deemed Confidential and protected by the confidentiality
                  provisions of this Agreement. Any variations from previously
                  reported figures disclosed by such audits shall be settled
                  between the parties by payment within thirty (30) days of the
                  discovery of such variation.



                                      -29-
<PAGE>   30


[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

6.       REVENUE BASED PAYMENT ADJUSTMENT

         a.       ADJUSTMENT. MAI has represented to OCL that, as of the
                  Effective Date, the Existing Customer Agreements are
                  generating [**] The parties agree that if, during the initial
                  term of the Agreement the actual revenue generated by the
                  Existing Customer Agreements (the "Actual Revenue") during a
                  calendar quarter is less than the Target Revenue, OCL's
                  percentage of the revenue from the Existing Customer
                  Agreements shall be increased by [**] that the Actual Revenue
                  is less than the Target Revenue. Any partial calendar quarter
                  will be pro-rated accordingly.

                  For example, if the Actual Revenue during the first full
                  calendar quarter of this Agreement is [**] Revenue percentage
                  will be increased by [**] MAI will at that time pay OCL the
                  difference between the amount MAI has paid OCL on Existing
                  Customer Agreement revenue during that calendar quarter at the
                  [**] and what it would have paid at the [**].

         b.       IMPLEMENTATION. These changes in the revenue percentage, if
                  any, will be implemented by reviewing the Actual Revenue at
                  the end of each full calendar quarter during the contract term
                  and adjusting the percentage rate accordingly. This adjustment
                  will be retroactive to the beginning of that calendar quarter
                  and any payments required to effectuate that adjustment for
                  the calendar quarter just ended will be made within ten (10)
                  business days. OCL's percentage of revenue during the
                  following calendar quarter will be based on the adjusted
                  percentage rate, which will then be re-evaluated and adjusted
                  as necessary at the end of the following calendar quarter.

         c.       THIRD PARTY CONTRACTS. Revenue from MAI's agreements with the
                  following companies which have been assigned to OCL pursuant
                  to a separate document has not been included in the Target
                  Revenue and shall not be considered for the purposes of this
                  Section of this Agreement:

                  (1)      Aegis Manufacturing Corporation

                  (2)      AGFA Division, Bayer Corporation

                  (3)      Logicsys Technologies, Inc.

                  (4)      Northern Micro



                                      -30-
<PAGE>   31


                  (5)      Patriot Computer Corporation

                  (6)      Renaissance Computer Solutions, Inc.

                  (7)      Sidus Systems, Inc.


7.      PARTS

         a.       MAI will consign to OCL its current inventory of Parts being
                  used by it to perform Equipment Support pursuant to Existing
                  Customer Agreements (the "Consigned Parts"). MAI represents
                  and warrants to OCL that this inventory of Consigned Parts is
                  adequate in size and mix to properly perform the Equipment
                  Support OCL will be providing for Existing Customers as of the
                  Effective Date of this Agreement.

         b.       OCL will be responsible for the physical transfer of the
                  Consigned Parts from MAI to OCL. MAI agrees to cooperate fully
                  with OCL in order to enable the smooth transfer of the
                  Consigned Parts. Within 90 days of the Effective Date, OCL
                  will perform a physical inventory of the Consigned Parts and
                  provide MAI with a written list of the Consigned Parts. OCL
                  will immediately perform a physical inventory of those
                  Consigned Parts, if any, which are not the property of MAI and
                  which have been consigned to it by a third party. This
                  physical inventory of third party owned Consigned Parts will
                  be binding on the parties for purposes of adjusting any
                  shortage of such parts with the third party owner.

         c.       OCL will be responsible for maintaining the Consigned Parts in
                  the general condition and quantities as they were received
                  from MAI. OCL shall keep the Consigned Parts in such a manner
                  so that they are separately identifiable from OCL owned Parts.
                  As the Consigned Parts are used by OCL to perform Equipment
                  Support, OCL shall replace them with the exchanged part from
                  the customer equipment, after first making any necessary
                  repairs to the exchanged part. Exchanged parts which are not
                  repairable shall be replaced by OCL. OCL will be
                  subcontracting the actual repair of the Consigned Parts to a
                  third party and MAI hereby consents to that subcontracting.

                  Amounts or types of Parts added to the Consigned Parts by OCL
                  shall be the property of OCL and shall not be delivered to MAI
                  upon termination of this Agreement.

                  Should it become impractical for OCL to obtain replacement
                  parts (either because they are not reasonably available or not
                  reasonably affordable) OCL shall not be required to replace
                  unrepairable portions of the Consigned Inventory and shall be
                  relieved of its obligation to provide Equipment Support to the
                  extent it is prevented from doing so by this inability to
                  obtain replacement parts.



                                      -31-
<PAGE>   32


         d.       Upon termination of this Agreement, OCL will return the
                  Consigned Parts to MAI in the quantities and condition it
                  received them from MAI, ordinary wear and tear excepted.

         e.       OCL agrees that MAI may search all pertinent public records,
                  file financing statements, and take other necessary steps to
                  protect MAI's ownership of the Consigned Parts against claims
                  of creditors and carry out the purposes of this Agreement. OCL
                  agrees to promptly execute and deliver to MAI all financing
                  statements and other documents necessary to permit MAI to
                  carry out such steps and otherwise cooperate with MAI's
                  efforts to protect its ownership of the Consigned Parts.


8.      TOOLS

         a.       MAI will loan to OCL its current inventory of tools (including
                  laptop computers and diagnostic software) being used by its
                  field engineer work force or repair center to perform
                  Equipment Support pursuant to Existing Customer Agreements
                  (the "Consigned Tools"). MAI represents and warrants to OCL
                  that this inventory of Consigned Tools is adequate in size and
                  mix to properly perform the Equipment Support OCL will be
                  providing for Existing Customers as of the Effective Date of
                  this Agreement. The Consigned Tools shall remain the property
                  of MAI. OCL win be responsible for maintaining the Consigned
                  Tools in the general condition as they were received from MAI,
                  ordinary wear and tear excepted.

         b.       OCL will be responsible for the physical transfer of the
                  Consigned Tools from MAI to OCL. MAI agrees to cooperate fully
                  with OCL in order to enable the smooth transfer of the
                  Consigned Tools. Within 90 days of the Effective Date, OCL
                  will perform a physical inventory of the Consigned Tools and
                  provide MAI with a written list of the Consigned Tools.

         c.       OCL shall keep the Consigned Tools in such a manner so that
                  they are separately identifiable from OCL owned tools. Upon
                  termination of this Agreement OCL will return the Consigned
                  Tools to MAI in the condition it received them from MAI,
                  ordinary wear and tear excepted.

         d.       OCL agrees that MAI may search all pertinent public records,
                  file financing statements, and take other necessary steps to
                  protect NW's ownership of the Consigned Tools against claims
                  of creditors and carry out the purposes of this Agreement. OCL
                  agrees to promptly execute and deliver to MAI all financing
                  statements and other documents necessary to permit MAI to
                  carry out such steps and otherwise cooperate with MAI's
                  efforts to protect its ownership of the Consigned Tools.



                                      -32-
<PAGE>   33



[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

9.       WARRANTY SERVICE

         a.       OCL will provide Warranty Service under warranty obligations
                  in place on the Effective Date of this Agreement in accordance
                  with those warranties and will seek reimbursement from the
                  warranty provider in accordance with its usual terms. Where
                  the warranty provider is MAI, MAI will reimburse OCL on a Time
                  and Materials basis at the reduced rates of [**] outside
                  Normal Service Hours.


10.      NEW BUSINESS DEVELOPMENT

         a.      EXISTING CUSTOMERS. Except for those Existing Customers with
                 whom OCL or its corporate affiliates has a pre-existing
                 relationship as of the Effective Date of this Agreement OCL
                 shall not solicit or contract with Existing Customers for any
                 products or services without MAI's express written consent.
                 Except as expressly prohibited by this provision, OCL shall not
                 be limited in its ability to conduct it business as if it had
                 not entered into this Agreement with MAI.

                 MAI agrees not to unreasonably withhold or delay its consent to
                 requests from OCL to solicit or contract with Existing
                 Customers for the sale of products or services which are not
                 competitive with a product or service sold by MAI. In granting
                 its consent, MAI shall be entitled to place reasonable
                 restrictions on the manner in which OCL interacts with the
                 Existing Customers, for example by precluding the involvement
                 of the OCL employees who provide Equipment Support for that
                 Existing Customer pursuant to this Agreement. In the event MAI
                 withholds its consent to a request by OCL to solicit or
                 contract with an Existing Customer, OCL shall be entitled to
                 terminate this Agreement upon one hundred eighty (180) days
                 prior written notice to MAI without further liability or
                 obligation to MAI. OCL's failure to exercise this right to
                 terminate on one or more occasions when it has the opportunity
                 to do so shall not be deemed to constitute a waiver of such
                 right or any other rights hereunder

         b.       MAI NON-SERVICE CUSTOMERS. There are persons using MAI
                  hardware and software who, as of the Effective Date, do not
                  have an existing agreement with MAI for Equipment Support
                  ("MAI Non-Service Customers"). OCL is free to solicit
                  contracts with MAI Non-Service Customers (except those who MAI
                  is prohibited from soliciting pursuant to its July 21, 1993
                  agreement with Banwell) for any types of products or services,
                  including contracts for all types of Equipment Support.
                  Contracts for Equipment Support with MAI Non-Service Customers
                  shall be entered into between the customer and MAI, on terms



                                      -33-
<PAGE>   34

                  negotiated by OCL, and shall be treated as Existing Customer
                  Agreements for purposes of this Agreement.

[**CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]

                 MAI agrees to reimburse OCL for [**] of the sales costs
                 (including the sales commission) it incurs in connection with
                 obtaining a Contract for Equipment Support with an MAI
                 Non-Service Customer.



                                      -34-
<PAGE>   35




                                  APPENDIX F-1

                           IDENTIFICATION OF CUSTOMERS


ATTACHED




                                      -35-
<PAGE>   36




                                  APPENDIX F-2
                           SAMPLE CUSTOMER AGREEMENTS

ATTACHED




                                      -36-
<PAGE>   37

                                                                     Page:

                              DEPOT AGREEMENT
                                  Between                            Branch:
                             MAI CANADA, LTD                         Agreement:
                                    And                              Date:

CUSTOMER:

BILLING ADDRESS:

CITY:                              PROVINCE:                    POSTAL CODE:

- --------------------------------------------------------------------------------

1.     TERMS OF AGREEMENT

       This Agreement shall have an initial term of one (1) year from the
effective date specified in Schedule one (1) hereof and shall continue in full
force thereafter until terminated in the manner hereinafter provided. This
Agreement may be terminated during the initial term or at any time thereafter by
either party giving three (3) months' prior written notice of termination to the
other party. Any item of equipment may be withdrawn from this agreement by
either party upon three (3) months' prior written notice to the other party.

2.     PAYMENTS AND CHARGES

       The annual charges provided for in this Agreement commence on the
effective date stated in Schedule one (1) hereof and will be invoiced as of the
first of the month. Payment of each invoice shall be made in full within thirty
(30) days after the date of the invoice. If this agreement is effective with
respect to any item of equipment for less than a full calendar month, the charge
for each day for such item shall be computed at the a rate of 1/30th of the
monthly rate.

       The annual charges set out in Schedule one (1) hereof are those currently
in effect and are subject to charge by MAI giving three (3) months' prior
written notice of such change to the Customer. If the annual charges are
increased, the Customer may, on the effective date of such increase, terminate
this agreement or withdraw from this agreement any item of equipment affected by
the increase by giving one (1) months' prior written notice of such termination
or withdraw to MAI.

       There shall be added to the charges payable hereunder amounts equal to
any sales, use, excise or other taxes or duties, however designated, which are
levied or based on such charges or on this agreement on the services rendered or
parts supplied pursuant hereto and which are paid or payable by MAI, exclusive,
however, of taxes based on net income.

3.     SCOPE OF SERVICE

       The remedial services to be provided under this agreement consist of
warranty service and repair and parts service. MAI will not provide preventative
maintenance under this agreement. Parts will be furnished on an exchange basis
and the replaced parts will become the property of MAI. The remedial services
performed at the MAI Repair Depot referred to in Schedule one (1) hereof.

       The Customer will determine when remedial services are required utilizing
procedures supplied by MAI, and will ship the equipment or machine part
requiring remedial services to the MAI Repair Depot. Upon its return from the
MAI Repair Depot, the Customer will install the equipment or machine part in its
operational location and check it s performance in the operational location.
Machine parts within each type of equipment will be specified by MAI.

       Charges for shipping equipment and machine parts to the MAI Repair Depot
will be prepaid by the Customer, and the return shipping charges will be paid by
the Customer on a collect basis.

       Except for any loss or damage caused by MAI's negligence, MAI shall have
no responsibility for any risk of loss or damage to any equipment or machine
parts while in transit or while in the possession of MAI at the MAI Repair
Depot.

4.     EXCLUSIONS

       The remedial services to be provided by MAI under this agreement do not
include programming services or the repair of damage or replacement of parts or
other service required by reason of: 

- - failure of the Customer to continually provide a suitable installation 
  environment as prescribed by MAI 
- - failure or inadequacy of electrical power, air conditioning, or humidity 
  control 
- - neglect, misuse, accident or disaster (including, without limitation, fire, 
  flood, and water) and other causes other than ordinary use 
- - alterations of equipment or the connection of equipment to a non-MAI machine 
  or device or 
- - the use of supplies.

The replacement of parts, such as cathode ray tubes is limited to "failure" of
such parts and does not include such occurrences as burnt phosphor of the CRT
screen.

5.     OTHER SERVICES

       At the Customer's request, services outside the scope of this agreement
will be furnished at MAI's applicable time and material rates in effect from
time to time.

6.     INSTALLATION AND CONTROL OF ENGINEERING AND SAFETY CHANGES

       MAI will control and install all engineering changes it deems necessary
on equipment covered by this agreement unless otherwise requested by the
Customer in writing. There will be no charge for such engineering changes.

       MAI will control and install, without charge, all safety changes it deems
necessary. If the Customer refused to permit installation of safety change, or
removes once already installed, MAI may, if conditions warrant, discontinue
providing maintenance service until the hazard has been corrected.

7.     LIMITATION OF LIABILITY

       MAI shall not be in any way liable or responsible for any special,
incidental, or consequential losses or damages in any way arising from the
provision or the failure to provide any services to the equipment covered by
this agreement, or to the operating system or any application software, even if
MAI has been advised of the possibility of any such losses or damages, including
but not limited to loss of revenue, loss of profits, failure to realize savings
on any liability of the customer to another party, and in any event a liability
of MAI for losses or damages resulting from any cause whatsoever shall be
limited to an amount equal to the total annual charges payable hereunder.

8.     GENERAL

       The Customer represents that it is the owner of the equipment covered by
this agreement, or if not the owner, that it has the authority to enter into
this agreement.

       Either party may terminate this agreement at any time for failure of the
other party to perform any of its obligations or agreements.

       THIS AGREEMENT CONSTITUTES THE ENTIRE CONTRACT BETWEEN MAI AND THE
CUSTOMER WITH RESPECT TO THE SUBJECT MATTER HEREOF, AND THERE ARE NO
UNDERSTANDINGS, REPRESENTATIONS, CONDITIONS, GUARANTEES OR WARRANTIES EXPRESS OR
IMPLIED BY STATUTE, USAGE OR TRADE OR OTHERWISE, OTHER THAN AS SET FORTH HEREIN.

       Any notice or other communication to be given hereunder shall be in
writing and mailed, if to MAI to the address of the MAI Repair Depot shown in
Schedule one (1) hereof, and if to the Customer to the address of the Customer
shown in Schedule one (1) hereof, or to such other address as such party shall
have therefore designated by notice in writing to the other party. Such notice
or communication shall be deemed delivered when sent postage prepaid (air mail
if mailed more than 200 miles from the place of delivery), registered mail,
return receipt requested.

       This agreement will be governed by the laws of the province in which the
equipment covered by this agreement is located.


Signature
         ---------------------------------



                                      -37-
<PAGE>   38

                                   SCHEDULE 1

       MAI CANADA LTD                                          PAGE:
       6700 COTE DE LIESSE, SUITE 103
       ST-LAURENT (QC)                                         BRANCH OFFICE:
       H4T 1E3                                                 AGREEMENT:
                                                               ANNIVERSARY DATE:
                                                               DATE:
                                                               CUSTOMER NUMBER:



<TABLE>

<S>                   <C>                <C>                     <C>                  <C>                   <C>        
BILLING ADDRESS                                                  INSTALLATION ADDRESS
- ---------------------------------------------------------------------------------------------------------------------------
CUSTOMER NAME:                                                   CUSTOMER NAME:



- ---------------------------------------------------------------------------------------------------------------------------
ADDRESS:                                                         ADDRESS:


- --------------------- ------------------ ----------------------- -------------------- --------------------- ---------------
CITY:                 PROVINCE:          POSTAL CODE:            CITY                 PROVINCE:             POSTAL CODE:


- --------------------- ------------------ ----------------------- -------------------- --------------------- ---------------
CONTACT:                                 TELEPHONE NO.:          CONTACT                                    TELEPHONE NO.:


- ---------------------------------------------------------------------------------------------------------------------------
</TABLE>


MAI BY ITS ACCEPTANCE HEREOF, AGREES TO PROVIDE ITS REMEDIAL AND PREVENTATIVE
MAINTENANCE SERVICES FOR THE EQUIPMENT AND FEATURES LISTED BELOW IN ACCORDANCE
WITH THE FOLLOWING TERMS.
PERIOD OF MAINTENANCE AVAILABILITY IS MONDAY TO FRIDAY, 8:30 A.M. TO 5:30 P.M.

<TABLE>
<CAPTION>

MAINTENANCE SERVICE SELECTION:                                                          BILLING PERIOD:
- -----------------------------                                                           -------------- 
<S>                        <C>                       <C>                                <C>               <C> 
ON SITE $                  DEPOT AGREEMENT $         PARTS ONLY AGREEMENT $             ANNUALLY $        OTHER 
                                                                                                               -------

</TABLE>

- --------------------------------------------------------------------------------



<TABLE>
<CAPTION>

   FSM          SERIAL                            MARKET      EFFECTIVE      WNT        SERVICE
  NUMBER        NUMBER         DESCRIPTION         CODE         DATE         DAYS        LEVEL
  ------        ------         -----------         ----         ----         ----        -----          
<S>             <C>            <C>                 <C>          <C>          <C>         <C>

</TABLE>






<TABLE>
<CAPTION>

ACCEPTED AND AGREED MAI CANADA, LTD.                                     AGREED:

<S>                                                                      <C>
DATE:                                                                    DATE:
    ----------------------------------------------                           ---------------------------------------------------
BY:                                                                      BY:
    ----------------------------------------------                          ----------------------------------------------------
AUTHORIZED REPRESENTATIVE TITLE:                                         AUTHORIZED REPRESENTATIVE TITLE:
                                ------------------                                                       -----------------------
REPRESENTATIVE NAME:                                                     REPRESENTATIVE NAME:
                    ------------------------------                                           -----------------------------------
                                                                                                       (PLEASE PRINT)
</TABLE>


                                      -38-
<PAGE>   39




                                                                  Page:   1 OF 2

                              MAINTENANCE AGREEMENT
                                   Between                        Branch:
                             MAI CANADA, LTD                      Agreement:
                                    And                           Date:

CUSTOMER:

BILLING ADDRESS:


CITY:                        PROVINCE:                            POSTAL CODE:

- --------------------------------------------------------------------------------




1.     TERMS OF AGREEMENT
       This Agreement shall have an initial term of one (1) year from the
effective date specified in Schedule one (1) hereof and shall continue in full
force thereafter until terminated in the manner hereinafter provided. This
Agreement may be terminated during the initial term or at any time thereafter by
either party giving three (3) months' prior written notice of termination to the
other party. Any item of equipment may be withdrawn from this agreement by
either party upon three (3) months' prior written notice to the other party.


2.     ANNUAL CHARGES
       The annual charges provided for in this agreement commence on the
effective date stated in the introduction hereof and will be invoiced as of the
first of the month. Payment shall be made in full within (3) days after the date
of invoice. If this agreement is effective with respect to any item of equipment
for less than a full calendar month, the charge for each day for such item shall
be computed at the rate of 1/30th of the monthly rate.

       All charges specified are those currently in effect and are subject to
change upon three (3) months' prior written notice. If the charges are
increased, the Customer may, on the effective date of such increase, terminate
this agreement or withdraw from any service any item of equipment affected by
delivering one (1) months' prior written notice, otherwise, the new charges
shall become effective upon the date specified in the notice.

       There shall be added to the charges payable hereunder amounts equal to
any sales, use, excise or other taxes or duties, however designated, which are
levied or based on such charges or on this agreement on the services rendered or
parts supplied pursuant hereto and which are paid or payable by MAI, exclusive,
however, of taxes based on net income.


3.     SCOPE OF MAI'S MAINTENANCE SERVICE

       MAI agrees to provide maintenance service during the periods selected by
the Customer to keep the equipment and features in good working order. This
includes:

(a) Scheduled preventative maintenance based upon the specific needs of the
individual machines as determined by MAI. Preventative maintenance includes
lubrication, necessary adjustments and replacement of unserviceable parts. 
(b) Unscheduled, on call remedial maintenance, including replacement of
unserviceable parts. Parts will be furnished on an exchange basis and will be
new parts or parts equivalent in new performance when used in these machines.
Replaced parts become the property of MAI.


4.     EXCLUSIONS
       MAI's maintenance service provided hereunder does not include:

(a) Electrical work external to the machine.
(b) Repair or damage resulting from accident, transportation, neglect or misuse,
failure of electrical power, air conditioning or humidity control or causes
other than ordinary use. 
(c) Furnishing platens, supplies or accessories, painting or refinishing the 
machines or furnishing materials therefore making specification changes or 
performing services connected with relocation of machines; or adding or 
removing accessories, attachments or other devices. 
(d) Furnishing of print heads, unless otherwise stated. 
(e) Replacement of cathode ray tubes ("CRT's") for phosphur burn. 
(f) Such service which is impractical for MAI Customer Engineers to render
because of alterations in the machines or their connection by mechanical or
electrical means to another machine or device. 
(g) Programming or program maintenance. 
(h) Network maintenance.

5.     OTHER SERVICES
       At the Customer's request, services outside the scope of this agreement
will be furnished at MAI's applicable time and material rates in effect.

6.     ACCESS TO EQUIPMENT
(a) MAI shall have full and free access to the equipment to provide service
thereon and the customer shall provide a safe place in which to perform such
services. If persons other than MAI Customer Engineers shall repair, modify or
perform any maintenance on any equipment covered by this agreement and as a
result thereof further maintenance services by MAI is required to restore the
machine to good operating condition, such maintenance services will be made at
MAI's applicable time and material rates and terms then in effect. 
(b) Customer shall be responsible for maintaining a procedure external t the
Product hardware for reconstruction of least or altered file, data or programs
to the extent deemed necessary by Customer, and for actual reconstruction of any
lost or altered files, data or programs.

7.     EQUIPMENT CHANGES

       If, with the consent of MAI, the Customer shall acquire any additional
equipment ("Additions"), discontinues the use of any equipment ("Deletions") or
replace any equipment with the same or a different type of equipment
("Changes"), MAI shall prepare and send to the Customer its standard form
Amendment to this agreement reflecting such Additions, Deletions and/or Changes
and stating the description including model and serial number, the effective
date and MAI's annual maintenance charge for the equipment involved in any such
Additions, Deletions or Changes. Any such Amendment shall not require execution
by the Customer and shall be binding on the Customer unless it gives notice of
objection in writing to MAI within thirty days after receipt of such Amendment.

       Only the equipment and features described on the Maintenance Agreement
and as amended from time to time is covered. Substitutions by the original
equipment manufacturer and those authorized by MAI will be included in this
agreement without the need for an Amendment.

8.     PERIODS OF MAINTENANCE SERVICE AVAILABILITY
       The annual charges entitles the Customer to workday maintenance service
availability during any period of nine (9) consecutive hours between the hours
of 8:00 a.m. and 6:00 p.m. daily, as selected by the Customer, Monday through
Friday, except legal holidays. The hours of maintenance service availability for
a machine on Monday through Friday, except legal holidays, shall be the same on
each day.

9.     TRAVEL EXPENSES
       MAI will charge customers located beyond eighty (80) Km. From MAI's
designated servicing branch office or service point a Remote Incident Charge per
kilometer, measured in air kilometers. If the call necessitates an overnight
stay a per diem charge is payable. The Remote Incident Charge and the per diem
charge are charged at MAI's applicable rates then in effect.

10.    MAINTENANCE SERVICES OUTSIDE SELECTED PERIODS
       If the Customer requests unscheduled, on call remedial maintenance to be
performed at a time which is outside the selected periods of maintenance service
availability, the service will be furnished at MAI's standard hourly rates and
terms then in effect. Travel time and expenses are billable in connection with
such maintenance. There is a minimum charge of one hour including travel time
per MAI shift for calls taken within MAI's normal working hours, and two hours
including travel time, per MAI shift for calls taken outside of MAI's normal
working hours. For the purpose of this agreement, any request for unscheduled,
on-call remedial maintenance service received or started during the selected
periods of maintenance service availability and completed within one (1) hour
after such period will be treated as having been performed within such period
and no additional charges will be made therefor.

11.    INSTALLATION AND CONTROL OF ENGINEERING AND SAFETY CHANGES

       MAI will control and install all engineering changes it deems necessary
on equipment covered by this agreement unless otherwise requested by the
Customer in writing. There will be no charge for such engineering changes.

       MAI will control and install, without charge, all safety changes it deems
necessary. If the Customer refused to permit installation of safety change, or
removes once already installed, MAI may, if conditions warrant, discontinue
providing maintenance service until the hazard has been corrected.

12.    GENERAL
       The Customer represents that it is the owner of the equipment covered by
this agreement, or if not the owner, that it has the authority to enter into
this agreement.

       Either party may terminate this agreement at any time for failure of the
other party to perform any of its obligations or agreements.

       Any notice or other communication to be given hereunder shall be in
writing and mailed, if to MAI to the address of the MAI Repair Depot shown in
Schedule one (1) hereof, and if to the Customer to the address of the Customer
shown in Schedule one (1) hereof, or to such other address as such party shall
have therefore designated by notice in writing to the other party. Such notice
or communication shall be deemed delivered when sent postage prepaid (air mail
if mailed more than 200 miles from the place of delivery), registered mail,
return receipt requested.

       MAI shall not be in any way liable or responsible for any special,
incidental, or consequential losses or damages in any way arising from the
provision or the failure to provide any services to the equipment covered by
this agreement, or to the operating system or any application software, even if
MAI has been advised of the possibility of any such losses or damages, including
but not limited to loss of revenue, loss of profits, failure to realize savings
on any liability of the customer to another party, and in any event a liability
of MAI for losses or damages resulting from any cause whatsoever shall be
limited to an amount equal to the total annual charges payable hereunder.

       THIS AGREEMENT CONSTITUTES THE ENTIRE CONTRACT BETWEEN MAI AND THE
CUSTOMER WITH RESPECT TO THE SUBJECT MATTER HEREOF, AND THERE ARE NO
UNDERSTANDINGS, REPRESENTATIONS, CONDITIONS, GUARANTEES OR WARRANTIES EXPRESS OR
IMPLIED BY STATUTE, USAGE OR TRADE OR OTHERWISE, OTHER THAN AS SET FORTH HEREIN.
No provision of this agreement shall be deemed, waived, amended, or modified by
either party unless such waiver, amendment or modification be in writing signed
by the party against whom it is sought to enforce the waiver, amendment or
modification, and the terms and conditions hereof shall prevail notwithstanding
any variance with the terms and conditions of any order submitted by the
Customer for the repair or maintenance of the equipment.

       This agreement will be governed by the laws of the province in which the
equipment is to be installed by MAI.


Signature
          ---------------------------------


                                      -39-
<PAGE>   40
                                   SCHEDULE 1

       MAI CANADA LTD                                   PAGE:  2 OF 2
       6700 COTE DE LIESSE, SUIT 103
       ST-LAURENT (QC)                                  BRANCH OFFICE:
       H4T 1E3                                          AGREEMENT:
                                                        ANNIVERSARY DATE:
                                                        DATE:
                                                        CUSTOMER NUMBER:

<TABLE>

<S>                   <C>                      <C>                    <C>                    <C>              <C> 
BILLING ADDRESS                                                       INSTALLATION ADDRESS

- ----------------------------------------------------------------------------------------------------------------------------
CUSTOMER NAME:                                                        CUSTOMER NAME:


- ----------------------------------------------------------------------------------------------------------------------------
ADDRESS:                                                              ADDRESS:


- ----------------------------------------------------------------------------------------------------------------------------
CITY:                 PROVINCE:                POSTAL CODE:           CITY                   PROVINCE:        POSTAL CODE:



- ----------------------------------------------------------------------------------------------------------------------------
CONTACT:                                       TELEPHONE NO.:         CONTACT                                 TELEPHONE NO.:


- ----------------------------------------------------------------------------------------------------------------------------
</TABLE>


MAIL BY ITS ACCEPTANCE HEREOF, AGREES TO PROVIDE ITS REMEDIAL AND PREVENTATIVE
MAINTENANCE SERVICES FOR THE EQUIPMENT AND FEATURES LISTED BELOW IN ACCORDANCE
WITH THE FOLLOWING TERMS. PERIOD OF MAINTENANCE AVAILABILITY IS MONDAY TO 
FRIDAY, 8:30 A.M. TO 5:30 P.M.



<TABLE>
<CAPTION>

MAINTENANCE SERVICE SELECTION:                                                          BILLING PERIOD:
- -----------------------------                                                           -------------- 
<S>                              <C>                     <C>                            <C>                  <C>                    
ON SITE $                        DEPOT AGREEMENT $       PARTS ONLY AGREEMENT $         ANNUALLY $           OTHER______
</TABLE>

- --------------------------------------------------------------------------------
<TABLE>
<CAPTION>

   FSM          SERIAL                               MARKET      EFFECTIVE       WNT       SERVICE
  NUMBER        NUMBER           DESCRIPTION          CODE         DATE          DAYS       LEVEL
  ------        ------           -----------          ----         ----          ----       -----
<S>             <C>              <C>                 <C>           <C>           <C>        <C>
</TABLE>


*** BILLING WILL COMMENCE AT THE END OF THE WARRANTY PERIOD, WHICH IS 
    CALCULATES AS EFFECTIVE DATE + WARRANTY DAYS ***


                              TOTAL MONTHLY CHARGE:

<TABLE>
<CAPTION>

ACCEPTED AND AGREED MAI CANADA, LTD.                      AGREED:

<S>                                                       <C> 
DATE:                                                     DATE:
     -------------------------------------------------         ---------------------------------------------------
BY:                                                       BY:
     -------------------------------------------------         ---------------------------------------------------

AUTHORIZED REPRESENTATIVE TITLE:                          AUTHORIZED REPRESENTATIVE TITLE:
                               -----------------------                                    ------------------------
REPRESENTATIVE NAME:                                      REPRESENTATIVE NAME:
                     ---------------------------------                         -----------------------------------             
                                                                                         (PLEASE PRINT)

</TABLE>
                                      -40-

<PAGE>   41




                                                                 Page:  1 OF 2

                  PARTS ONLY AGREEMENT
                        Between                                  Branch:
                   MAI CANADA, LTD                               Agreement:
                         And                                     Date:

CUSTOMER:

BILLING ADDRESS:

CITY:                       PROVINCE:                           POSTAL CODE:

- --------------------------------------------------------------------------------



I.   SCOPE OF AGREEMENT

     a)  Subject tot he terms of this Agreement, by its acceptance hereof, MAI
         CANADA LTD, ("MAI") agrees to provide the customer specified n Schedule
         one (1) hereof (the "Customer") with replacement parts for the u nit or
         units of equipment specified in Schedule one (1) of this Agreement (the
         "Equipment"). Such parts will be furnished on a replacement basis and
         will be new parts or parts equivalent to new in performance when used
         in or on the Equipment. Replaced parts shall become the property of
         MAI. MAI agrees to provide replacement parts for the Equipment for the
         charges set out in Schedule one (1) of this Agreement ( the "Annual
         Charges) and subject to the terms of paragraph 3 hereof.

     b)  The Customer acknowledges and agrees that it is a condition of MAI's
         obligations hereunder that maintenance services in respect of the
         Equipment will be performed or furnished exclusively by MAI and further
         agrees that the Equipment will not be worked on by anyone other than an
         MAI representative or employee. All such maintenance service, excluding
         the supply of replacement parts provided for above, shall be provided
         or furnished at MAI's applicable hourly maintenance and repair charge
         or rate and on terms then and from time to time in effect and only upon
         request by the Customer.

     c)  If the Equipment is serviced or worked on by anyone other than an MAI
         representative or employee, then in such event MAI's obligations under
         this Agreement shall, at its option excersiable by notice to the
         Customer, be immediately terminated.

2.   TERMS OF AGREEMENT

     This Agreement shall have an initial term of one (1) year from the
     effective date specified on Schedule one (1) hereof, (the "Effective
     Date"). This Agreement may be terminated by either party giving three (3)
     months' prior written notice to that effect to the other.

3.   ANNUAL CHARGES

     a)  The Annual Charges provided for in this Agreement commence on the
         Effective Date. Each year during the term of this Agreement, the
         Customer will be invoiced for one (1) year in advance, as of the
         Effective Date. Payment in full shall be made within thirty (30) days
         of the date of such invoice.

     b)  If this Agreement is effective for less than a full year, the Annual
         Charges shall be pro rated by MAI for the period of this Agreement was
         in effect and the balance, if any of pre-paid Annual Charges shall be
         refunded to the Customer.

     c)  All Annual Charges specified are those currently in effect and are
         subject to change upon three (3) months' prior written notice by MAI.
         If the Annual Charges are changed, the new charges shall become
         effective upon the date specified in such notice.

     d)  There shall be added to the Annual Charges due hereunder amounts equal
         to any taxes, however, designated, levied or based on such charges,
         this Agreement or the goods or services provided hereunder, including
         any federal, provincial or municipal taxes or other amounts due or
         payable by MAI in respect of the foregoing, exclusive however, of taxes
         based on the net income of MAI.

4.   EXCLUSIONS

     MAI's obligations under this Agreement does not include:

     a)  Maintenance service required to keep the Equipment in good working
         order.

     b)  Replacement of parts made necessary as a result of:
         - accident, neglect or misuse to or of the Equipment,
         - the attachment of equipment, parts or devices not approved by MAI, to
           the Equipment, 
         - any mechanical or electrical alterations to the Equipment not 
           approved by MAI, 
         - any other cause other than ordinary use.

     c)  Replacement of cathode ray tubes ("CRT's") for phosphor burn.


5.   ENGINEERING AND SAFETY CHANGES

     MAI will control and install all engineering and safety changes it deems
     necessary on the parts covered by this Agreement unless otherwise requested
     by the Customer in writing.

6.   GENERAL

     a)  The Customer represents that it is the owner of the Equipment or, if
         not the owner, that it has the authority to enter into this Agreement.

     b)  Either party may terminate this agreement at any time, by notice to
         that effect to the other, for the failure of the other to comply with
         any of the terms and conditions hereof.

     c)  Any notice or other communication to be given hereunder shall be in
         writing and mailed, if to MAI to the address of the MAI's branch office
         shown in Schedule one (1) and, if to the Customer, to the address shown
         in Schedule one (1), or to such other address as such party shall have
         therefore designated by notice in writing to the other party. Such
         notice or communication shall be deemed delivered ten (10) days after
         having been sent postage prepaid, registered and return receipt
         requested.

     d)  The Customer agrees that MAI shall not be in any way liable or
         responsible for any special, incidental, or consequential losses or
         damages in any way arising from the provision or the failure to provide
         any services to the equipment covered by this Agreement, or to the
         operating system or any application software, even if MAI has been
         advised of the possibility of any such losses or damages, including but
         not limited to loss of revenue, loss of profits, failure to realize
         savings on any liability of the customer to another party, and in any
         event a liability of MAI for losses or damages resulting from any cause
         whatsoever shall be limited to an amount equal to the total annual
         charges payable hereunder for one (1) year.

     e)  THIS AGREEMENT CONSTITUTES THE ENTIRE CONTRACT BETWEEN MAI AND THE
         CUSTOMER WITH RESPECT TO THE SUBJECT MATTER HEREOF, AND THERE ARE NO
         UNDERSTANDINGS, REPRESENTATIONS, CONDITIONS, GUARANTEES OR WARRANTIES
         EXPRESS OR IMPLIED BY STATUTE, USAGE OR TRADE OR OTHERWISE, OTHER THAN
         AS SET FORTH HEREIN. No provision of this Agreement shall be deemed,
         waived, amended, or modified by either party unless such waiver,
         amendment or modification be in writing signed by the party against
         whom it is sought to enforce the waiver, amendment or modification, and
         the terms and conditions hereof shall prevail notwithstanding any
         variance with the terms and conditions of any order submitted by the
         Customer for the repair or maintenance of the Equipment.

     f)  This Agreement will be governed by the laws of the Province in which
         the Equipment is installed.

     g)  In this Agreement the masculine shall include the feminine and neuter
         and the singular shall include the plural and vice versa or as the
         context otherwise requires.


Signature
         ------------------------------------


                                      -41-
<PAGE>   42

                                   SCHEDULE 1

       MAI CANADA LTD                                      PAGE:  2 OF 2
       6700 COTE DE LIESSE, SUITE 103
       ST-LAURENT (QC)                                     BRANCH OFFICE:
       H4T 1E3                                             AGREEMENT:
                                                           ANNIVERSARY DATE:
                                                           DATE:
                                                           CUSTOMER NUMBER:



<TABLE>

<S>                   <C>                 <C>                    <C>                  <C>                   <C>                     

BILLING ADDRESS                                                  INSTALLATION ADDRESS

- ---------------------------------------------------------------- -----------------------------------------------------------------
CUSTOMER NAME:                                                   CUSTOMER NAME:


- ---------------------------------------------------------------- -----------------------------------------------------------------
ADDRESS:                                                         ADDRESS:


- --------------------- ------------------ ----------------------- -------------------- --------------------- ----------------------
CITY:                 PROVINCE:          POSTAL CODE:            CITY                 PROVINCE:             POSTAL CODE:


- --------------------- ------------------ ----------------------- -------------------- --------------------- ----------------------
CONTACT:                                 TELEPHONE NO.:          CONTACT                                    TELEPHONE NO.:


- --------------------- ------------------ ----------------------- -------------------- --------------------- ----------------------
</TABLE>


MAIL BY ITS ACCEPTANCE HEREOF, AGREES TO PROVIDE ITS REMEDIAL AND PREVENTATIVE
MAINTENANCE SERVICES FOR THE EQUIPMENT AND FEATURES LISTED BELOW IN ACCORDANCE
WITH THE FOLLOWING TERMS. PERIOD OF MAINTENANCE AVAILABILITY IS MONDAY TO 
FRIDAY, 8:30 A.M. TO 5:30 P.M.

<TABLE>
<CAPTION>

MAINTENANCE SERVICE SELECTION:                                                          BILLING PERIOD:
- -----------------------------                                                           -------------- 
<S>                                 <C>                       <C>                       <C>                    <C>   
ON SITE $                           DEPOT AGREEMENT $         PARTS ONLY AGREEMENT $    ANNUALLY $             OTHER___________

- ------------------------------------------------------------------------------------------------------------------------------
</TABLE>



<TABLE>
<CAPTION>

   FSM          SERIAL                                      MARKET      EFFECTIVE       WNT       SERVICE
  NUMBER        NUMBER              DESCRIPTION              CODE         DATE          DAYS       LEVEL
  ------        ------              -----------              ----         ----          ----       -----
<S>             <C>                 <C>                      <C>         <C>            <C>        <C>
</TABLE>



<TABLE>
<CAPTION>

ACCEPTED AND AGREED MAI CANADA, LTD.                                     AGREED:

<S>                                                                      <C>
DATE:                                                                    DATE:
      --------------------------------------------------------                ----------------------------------------------------

BY:                                                                      BY: 
   -----------------------------------------------------------              ------------------------------------------------------

AUTHORIZED REPRESENTATIVE TITLE:                                         AUTHORIZED REPRESENTATIVE TITLE:
                                ------------------------------                                            ------------------------

REPRESENTATIVE NAME:                                                     REPRESENTATIVE NAME:
                    ------------------------------------------                               -------------------------------------
                                                                                                       (PLEASE PRINT)
</TABLE>


                                      -42-

<PAGE>   43
   
[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS
DOCUMENT AND THE CONFIDENTIAL PORTIONS OF EXHIBIT 10.2 HAVE BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION]


                          SCHEDULE G - TARGET EMPLOYEES

                                MAI CANADA, LTD.
                    TRANSFER OF SERVICE EMPLOYEES TO OLIVETTI
                            AS AT: FEBRUARY 21, 1997
<TABLE>
<CAPTION>
                                                                        DATE OF HIRE  
                                                        ANNUAL          ------------  
       #EMP  NAME OF EMPLOYEE             POSITION      SALARY     MM     DD    YR    
- ----------------------------------------------------------------------------------------
<S>    <C>        <C>          <C>     <C>                <C>      <C>    <C>   <C>   
  1    325       [**]         [**]     Sr. Cust. Eng.    [**]      5       9    83    
  2    819       [**]         [**]     Sr. Cust. Eng.    [**]      10      9    84    
  3    901       [**]         [**]     Sr. Cust. Eng.    [**]      3      15    84    
  4    1025      [**]         [**]     Sr. Cust. Eng.    [**]      3      26    84    
  5    1725      [**]         [**]     Sr. Cust. Eng.    [**]      9       3    76    
  6    1814      [**]         [**]     Sr. Cust. Eng.    [**]      1      16    79    
  7    1916      [**]         [**]     Tech. Specialist  [**]      3       3    75    
  8    1951      [**]         [**]     Sr. Cust. Eng.    [**]      1      30    87    
  9    2921      [**]         [**]     Tech. Specialist  [**]      1      13    75    
 10    3005      [**]         [**]     Sr. Cust. Eng.    [**]      4       1    83    
 11    3480      [**]         [**]     Sr. Cust. Eng.    [**]      4      21    77    
 12    3692      [**]         [**]     Sr. Cust. Eng.    [**]      2      18    80    
 13    5017      [**]         [**]     Sr. Cust. Eng.    [**]      10     16    78    
 14    5168      [**]         [**]     Sr. Cust. Eng.    [**]      11     18    85    
 15    5192      [**]         [**]     Sr. Cust. Eng.    [**]      12     16    85    
 16    5858      [**]         [**]     Sr. Cust. Eng.    [**]      3      30    84    
 17    5949      [**]         [**]     Sr. Cust. Eng.    [**]      5      19    89    
 18    6735      [**]         [**]     Sr. Cust. Eng.    [**]      9       9    85    
 19    6930      [**]         [**]     Sr. Cust. Eng.    [**]      12     14    81    
 20    6984      [**]         [**]     Sr. Cust. Eng.    [**]      9      22    80    
 21    6991      [**]         [**]     Sr. Cust. Eng.    [**]      11     12    79    
 22    7455      [**]         [**]     Sr. Cust. Eng.    [**]      5      15    80    
 23    7550      [**]         [**]     Sr. Cust. Eng.    [**]      10     24    86    
 24    7829      [**]         [**]     Sr. Cust. Eng.    [**]      10     31    80    
 25    7873      [**]         [**]     Sr. Cust. Eng.    [**]      1      25    82    
 26    7897      [**]         [**]     Tech. Specialist  [**]      12     21    81    
 27    8045      [**]         [**]     Sr. Cust. Eng.    [**]      7       7    86    
 28    8311      [**]         [**]     Sr. Cust. Eng.    [**]      10     27    80    
 29    8487      [**]         [**]     Sr. Cust. Eng.    [**]      10      6    80    
 30    8562      [**]         [**]     Sr. Cust. Eng.    [**]      3       7    85    
 31    8971      [**]         [**]     Sr. Cust. Eng.    [**]      11     30    80    
                                                                                      
                                                                                      
             HELP DESK EMPLOYEES:                                                                   
                                                                                                    
 32    1130      [**]         [**]     Help Desk         [**]      4       4    83      
                                       Support                                          
 33    2789      [**]         [**]     Help Desk         [**]      9       2    68      
                                       Support                                          
                                                                                        
             LOGISTICS                                                                  
                                                                                        
 34    3233      [**]         [**]     Inventory         [**]      3       2    79      
                                       Control Coor.                                    
                                                                                        
             DISTRICT MANAGERS                                                          
                                                                                        
 35    2790      [**]         [**]     District          [**]      3       9    81      
                                       Manager                                          
 36    5451      [**]         [**]     District          [**]      2      10    75      
                                       Manager                                          
                                                                                                     
</TABLE>
    

   
<TABLE>
<CAPTION>
                                                  
                                      YEARS OF   LOCATION
       #EMP  NAME OF EMPLOYEE         SERVICE   MAI BRANCH       STREET                 CITY         PROVINCE  POSTAL CODE
- ----------------------------------------------------------------------------------------------------------------------------
<S>    <C>       <C>        <C>        <C>      <C>          <C>                       <C>               <C>    <C>     
  1    325      [**]       [**]        13       Toronto      12 Deverell Street        Whitby           ON     L1R 1W4
  2    819      [**]       [**]        12       Toronto      4 Ensign Place            Willowsdale      ON     M2L 2R3
  3    901      [**]       [**]        12       Milton       386 South St.             Belle River      ON     N0R 1A0            
  4    1025     [**]       [**]        12       Quebec       99 Juneau                 Victoriaville    QC     G6P 8V1
  5    1725     [**]       [**]        20       Montreal     11506 Ovide               Montreal - N     QC     H1G 3Y8
                                                             Clermont                               
  6    1814     [**]       [**]        18       Quebec       590 Rue Cartier           Victoriaville    QC     G6P 8R6
  7    1916     [**]       [**]        21       Milton       294 30th Street           Toronto          ON     M8W 3E4
  8    1951     [**]       [**]        10       Ottawa       6734 Tooney Drive         Gloucester       ON     K1C 6R1
  9    2921     [**]       [**]        22       Toronto      125 Bamburgh              Scarborough      ON     M1W 3G4
                                                             Circle #1111                           
 10    3005     [**]       [**]        13       Toronto      45 Tulare Crescent        Don Mills        ON     M3A 2B9
 11    3480     [**]       [**]        19       Milton       3 Sagewood Place          Guelph           ON     N1G 3N3
 12    3692     [**]       [**]        17       Halifax      R.R. #2                   Mount Uniacke    NS     B0N 1Z0
 13    5017     [**]       [**]        18       Toronto      255 Rhodes Avenue         Toronto          ON     M4L 3A2
 14    5168     [**]       [**]        11       Montreal     4300 E. La Seine #206     Chomedey         QC     H7W 2S3
 15    5192     [**]       [**]        11       Quebec       309 Du Ruisseau           Beauport         QC     G1C 5A2
 16    5858     [**]       [**]        12       Winnipeg     P.O. Box 3095             Stonewall        MB     R0C 2Z0
 17    5949     [**]       [**]         7       Montreal     80 Avenue Du Parc #4      Lle Bizard       QC     H9C 2N3
 18    6735     [**]       [**]        11       Halifax      133 Olympic Cres.         Moncton          NB     E1E 4B8
 19    6930     [**]       [**]        15       Milton       70 Cabernet Circle        Rexvale          ON     M9V 4Z3
 20    6984     [**]       [**]        16       Calgary      4627 Rundleville          Calgary          AB     T1Y 2T7
                                                             Dr. N.E.                               
 21    6991     [**]       [**]        17       Toronto      139 Burnbark Drive        Scarborough      ON     M1V 3J7
 22    7455     [**]       [**]        16       Toronto      526 Gill Street           Barrie           ON     L4N 8B9
 23    7550     [**]       [**]        10       Milton       14 Derby St., Unit 31     Hamilton         ON     L8W 3T5
 24    7829     [**]       [**]        16       Edmonton     5522-20A Avenue           Edminton         AB     T6L 4V2
 25    7873     [**]       [**]        15       Edmonton     General Delivery          Rollyview        AB     T0C 2K0
 26    7897     [**]       [**]        15       Winnipeg     242 Tyndall Avenue        Winnipeg         MB     R2R 0V3
 27    8045     [**]       [**]        10       Ottawa       R.R. 2, Mcgovern          Kemptville       ON     K0G 1J0
                                                             Road                                   
 28    8311     [**]       [**]        16       Quebec       3903 Montrenault          Ste-Foy          QC     G1X 4J2
 29    8487     [**]       [**]        16       Milton       11 Fairbank Place         Kitchener        ON     N2E 2R3
 30    8562     [**]       [**]        11       Montreal     1975 Aragon               Terrebonne       QC     J6X 3M4
 31    8971     [**]       [**]        16       Halifax      11 Brook Ct.,             Elmsdale         NS     B0N 1M0
                                                             P.O. #400                              
                                                                                                        
             HELP DESK EMPLOYEES:                                                                       
                                                                                                        
 32    1130     [**]       [**]        13       Toronto      89 Cosford Blvd.,         North York       ON     M3N 1G9
                                                             Unit 9                                 
 33    2789     [**]       [**]        28       Toronto      12 Broomfield             Agincourt        ON     M1S 2W1
                                                             Drive                                  
                                                                                                        
             LOGISTICS                                                                                  
                                                                                                        
 34    3233     [**]       [**]        17       Toronto      Box#1457                  Uxbridge         ON     L9P 1N6
                                                                                                        
                                                                                                        
             DISTRICT MANAGERS                                                                          
                                                                                                        
 35    2790     [**]       [**]        25       Toronto      17 Mandel Crescent        Richmond         ON     L4C 9Z1
                                                                                       Hill             
 36    5451     [**]       [**]        22       Montreal     15 Country Court          Kirkland         QC     H9J 2M8
                                                                                                     
                                                                                                  
</TABLE>
    

[** CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR CERTAIN PORTIONS OF THIS 
DOCUMENT AND THE CONFIDENTIAL PART OF EXHIBIT 10.2 HAVE BEEN FILED SEPARATELY 
WITH THE SECURITIES AND EXCHANGE COMMISSION]



                                     -42-

<PAGE>   1
EXHIBIT 13.1.1


SELECTED FINANCIAL INFORMATION

   
<TABLE>
<CAPTION>

                                                      Three-Month
                                                      Transitional
                                        Year Ended    Period Ended           Year Ended December 31, 
(in thousands except                   September 30,  December 31,   ----------------------------------------
 per share data)                           1992       1992(1)          1993       1994       1995      1996
- -------------------------------------------------------------------------------------------------------------
<S>                                     <C>           <C>            <C>        <C>        <C>       <C>
STATEMENT OF OPERATIONS DATA (2)

Revenue                                 $ 279,370     $  63,821      $115,291   $66,095    $66,294   $ 64,164
Operating income (loss)                  (159,608)      (83,992)       34,993     1,741      9,399    (12,744)
Income (loss) before extraordinary       (181,962)      (92,755)       28,177     3,628      8,623    (13,487)
  item
Net income (loss)                        (181,962)      (92,755)      145,489     4,544     10,189    (13,487)
Primary and fully diluted income 
  (loss) per share of Common Stock (3):
    Income (loss) before extraordinary 
      item                                                           $   4.13   $  0.53    $  1.12   $  (1.85)
    Net income (loss)                                                $  21.33   $  0.67    $  1.32   $  (1.85)

BALANCE SHEET DATA
Working capital (deficiency)             (217,700)     (251,232)       (5,744)   (4,974)       337     (8,270)
Total assets                              136,937       121,071        21,784    16,016     21,033     32,853
Long-term debt                              3,857         3,909         3,853     1,742      1,021        485
Stockholders' equity (deficiency)        (191,709)     (222,557)      (19,787)   (7,542)     2,472      2,058
</TABLE>
    


(1)  Effective October 1, 1992, the Company changed its fiscal year from
     September 30 to December 31.

(2)  No cash dividends have been declared by the Company.

   
(3)  Income (loss) per share is computed using 6,820,338 shares of Common Stock
     (as adjusted for the Company's 25% stock split in August 1995) expected to
     be issued in accordance with the Plan of Reorganization as discussed in
     Note 16 to the consolidated financial statements, the weighted average
     shares of Common Stock issued outside the Plan of Reorganization, and the
     weighted average number of Common Stock equivalents outstanding during the
     period. The total shares of Common Stock expected to be issued in
     accordance with the Plan of Reorganization have been adjusted down to
     reflect the resolution of certain claims with creditors during the fourth
     quarter of 1996. Income (loss) per share has been restated for all periods
     presented to reflect the resolution of such claims. Common Stock
     equivalents consist of dilutive outstanding stock options and warrants and
     are calculated using the treasury stock method. Common Stock equivalents
     are not included in the 1996 calculation as they would be antidilutive. For
     all periods presented, fully diluted income (loss) per share approximates
     primary income (loss) per share. Per share data for periods prior to
     January 1, 1993, have been omitted since these amounts do not reflect the
     current capital structure.
    


   
<TABLE>
<CAPTION>

QUARTERLY DATA (Unaudited)
- ----------------------------------------------------------------------------------------------------------------
(in millions                   YEAR ENDED DECEMBER 31, 1995                  Year Ended December 31, 1996
except per share data)    -----------------------------------------  -------------------------------------------
                          4th Qtr.   3rd Qtr.   2nd Qtr.   1st Qtr.  4th Qtr.(2)  3rd Qtr.   2nd Qtr.   1st Qtr.
<S>                        <C>       <C>        <C>        <C>        <C>         <C>        <C>        <C>
Revenue                    $17.0     $16.5      $15.6       $17.2      $ 16.6     $17.8       $15.0      $14.7
Gross profit                 6.2       6.3        5.6         6.9         3.7       6.2         6.3        5.1
Operating income (loss)      2.2       1.4        2.5         3.3       (24.2)       .2         9.6        1.6
Income (loss) before
  extraordinary item         2.2       0.8        2.7         2.9       (25.2)       .4         9.5        1.8
Net income (loss)          $ 2.2     $ 2.4      $ 2.7       $ 2.9      $(25.2)    $  .4       $ 9.5      $ 1.8
Primary and fully diluted
   income (loss) per share
   of Common Stock 
Income (loss) before
   extraordinary item      $ 0.29    $ 0.10     $ 0.45      $ 0.54     $ (3.06)   $ 0.05      $ 1.39     $ 0.26
Net income (loss)          $ 0.29    $ 0.31     $ 0.45      $ 0.54     $ (3.06)   $ 0.05      $ 1.39     $ 0.26
- ---------------------------------------------------------------------------------------------------------------
Share Prices (1)
   High                    $ 9.38    $10.76     $ 5.80      $ 3.20     $  8.81    $ 9.50      $10.63     $ 7.88
   Low                     $ 6.00    $ 5.60     $ 2.60      $ 0.80     $  5.50    $ 6.75      $ 5.63     $ 6.13
- ---------------------------------------------------------------------------------------------------------------
</TABLE>
    


(1)  Prior to August 23, 1995, prices reflect interdealers' prices in the over
     the counter market.

   
(2)  The fourth quarter of 1996 includes charges of $556,000 relating to the
     write-down of the net assets of a subsidiary held for sale, $14,279,000
     relating to the impairment of goodwill, $2,534,000 relating to acquired
     in-process technology and $940,000 relating to severance costs and excess
     facilities.
    


<PAGE>   2
EXHIBIT 13.1.2 MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
               RESULTS OF OPERATIONS

         The following discussion should be read in conjunction with the audited
consolidated financial statements included elsewhere herein. Except for the
historical information contained herein, the matters discussed in this Annual
Report are forward-looking statements that involve a number of risks and
uncertainties. There are certain important factors and risks, including the
rapid change in hardware and software technology, market conditions, the
anticipation of growth of certain market segments and the positioning of the
Company's products and services in those segments, seasonality in the buying
cycles of certain of the Company's customers, the timing of product
announcements, the release of new or enhanced products, the introduction of
competitive products and services by existing or new competitors and the
significant risks associated with the acquisition of new products, product
rights, technologies, businesses, the management of growth, MAI's ability to
retain highly skilled technical, managerial and sales and marketing personnel,
and the other risks detailed from time to time in the Company's SEC reports,
including reports on Form 10-K and Form 10-Q, that could cause results to differ
materially from those anticipated by the statements made herein. Therefore,
historical results and percentage relationships will not necessarily be
indicative of the operating results of any future period. See "Factors that May
Affect Future Results," in the Company's Annual Report on Form 10-K for 1996.

LIQUIDITY AND CAPITAL RESOURCES

   
         At December 31, 1996, working capital decreased from a working capital
of $337,000 at December 31, 1995 to a negative working capital of $8,270,000.
Excluding unearned revenue (which will not give rise to cash disbursements) of
$11,010,000 the Company's working capital is $2,740,000 or a ratio of current
assets to current liabilities of 1.15 to 1.0 compared to 1995 unearned revenue
of $3,181,000, working capital excluding unearned revenue is $3,518,000
resulting in a current ratio of 1.27 to 1.0. The decline in the Company's
working capital is attributable to the increase of unearned revenue arising
primarily from the HIS acquisition ($7,829,000). Excluding unearned revenue,
the decrease of $778,000 is due primarily to the increase in the current portion
of long term debt associated with the Company's acquisition of the minority
shares of GSI. The changes in other components of working capital during 1996
reflect a decrease in (net) inventory of approximately $448,000, an increase in
accounts receivable of $3,745,000, an increase in customer deposits of
$1,018,000 and an increase in accounts payable and accrued liabilities of
$2,954,000.
    

         Cash and cash equivalents decreased from $4,086,000 at December 31,
1995, compared to $3,857,000 at December 31, 1996. In addition, availability
under the Company's existing $4,000,000 secured revolving credit facility
established in May 1995, based on a calculation reflecting the age and nature
of certain accounts receivable, at December 31, 1996, was approximately
$2,200,000; however, no balances were drawn down at December 31, 1996.

         Net cash used in investing activities in 1996 totaled $1,622,000,
mainly related to capital expenditures.

         Net cash used in financing activities in 1996 totaled $2,162,000 which
is comprised of $1,913,000 used to repay long-term debt and a receipt of notes
receivable of $500,000 offset by $174,000 of payments received on notes
receivable.

   
         Stockholders' equity decreased from $2,472,000 at December 31, 1995, to
$2,058,000 at December 31, 1996, primarily reflecting a net loss of $13,487,000
for the year and the issuance of shares relating primarily to the Company's
acquisition of HIS in August 1996 and the 30% minority shareholding of GSI in
May 1996 ($12,824,000).
    

   
         The Company believes it will continue to generate sufficient cash flows
from operations to fund its operating and capital requirements through 1997.
    

         As of March 25, 1997, the Company had issued and outstanding 8,643,776
shares of Common Stock.






                                      -17-
<PAGE>   3
RESULTS OF OPERATIONS

Year Ended December 31, 1995 Compared to Year Ended December 31, 1996.

   
<TABLE>
<CAPTION>
                                                                                                                          
                                                                     Percentage of                           Percentage of
                                                December 31, 1995       Revenue     December 31, 1996           Revenue   
                                                 -----------------   -------------  -----------------         -------------
                                                  (in thousands)                     (in thousands)  
<S>                                                   <C>                 <C>              <C>                   <C>
Revenue                                              $66,294             100.0%            64,164               100.0%
Gross profit                                          25,045              37.8%            21,234                33.1%
Selling, general and administrative expenses          12,982              19.6%            21,378                33.3%
Research and development costs                         2,667               4.0%             3,117                 4.9%
Amortization and impairment of intangibles                --                --             14,776                23.0%
Acquired in-process technology                            --                --              2,534                 3.9%
Other operating income                                    (3)               --             (7,827)              (12.2)%
Loss on subsidiary held for sale                          --                --                556                 0.9%
Equity in net losses of                                                           
  unconsolidated subsidiaries                             --                --                 26                  --
Interest expense, net                                    228               0.3%               102                 0.2%
Minority interest in consolidated subsidiary             165               0.2%                --                  --
Provision for income taxes                               383               0.6%                59                 0.1%
Extraordinary item                                     1,566               2.4%                --                  --
Net income (loss)                                     10,189              15.4%           (13,487)              (21.0)%
</TABLE>
    

   
         Revenue for 1996 was $64,164,000 compared to $66,294,000 in 1995 or a
3.2% decline. The Company's revenue from its sales of enterprise solutions in
industries in which it competes (hotel, resort, gaming, manufacturing and
distribution), increased 11.4% compared to the prior year. However, that growth
was more than offset by a decrease in the Company's legacy revenue which
declined 17.3% year over year (traditional hardware contract service revenues
and proprietary add-on sales). Excluding gaming revenue, sale of enterprise
solutions increased by 46.5%. 
    

   
         The Company continues to transition from its legacy business to the
sale of enterprise solutions as approximately 57% of the Company's 1996 revenue
resulted from its enterprise solutions business as compared to approximately 49%
in 1995. Gross profit for 1996 was $21,234,000 (33.1%) which is down from
$25,045,000 (37.8%) in 1995. The decline in overall gross margin from 37.8% to
33.1% is due primarily to the decrease in legacy and gaming gross margins.
Enterprise solutions gross margin declined from 39.3% in 1995 to 33.1% in 1996
due to lower margins associated with the network and computer equipment
component of the transactions. However, gross margin on enterprise solutions,
excluding gaming, decreased from 36.2% in 1995 to 35.2% in 1996. Gross margin in
1996 reflects a significantly lower network and computer equipment margin from
41.3% in 1995 to 8.5% in 1996. This is due primarily to the Company's change in
product mix and supply sources, increased inventory reserves and larger, but
more competitive, installations which require higher discounting. Gross margin
on networking and computer equipment excluding gaming was 14.9% in 1996 as
compared to 38.8% in 1995. Gross margin from professional services improved from
19.7% in 1995 to 34.7% in 1996 reflecting the Company's increased focus on
selling services. Approximately 27% of revenue was derived from professional
services in 1996 as compared to approximately 18% in 1995. Software sales
increased approximately 46% from 1995 to 1996. The increase in software sales,
which have approximately 80% gross margins, also contributed favorably to
overall gross profit. Software sales represented approximately 10% of revenue in
1996 as compared to approximately 6% in 1995. Gross margins associated with the
Company's legacy business declined from 36.3% in 1995 to 33.1% in 1996.
    



                                      -18-

<PAGE>   4
   
         Legacy margins are expected to continue to decline as the product mix
in the hardware maintenance base changes and the Company's older proprietary
product customers install new solutions presently not offered by the Company. In
recognition of these trends and the need for improved service coverage for its
new businesses, the Company entered into an outsourcing agreement with Olivetti
North America, Inc. and Olivetti Canada Ltd. The Company believes increased sale
content of software and professional services will continue to offset the
declining legacy base. 
    

         Selling, general and administrative expenses increased 64.7% from
$12,982,000 in 1995 to $21,378,000 in 1996. The increase of $8,396,000 reflects
the Company's significant investment in expanding and rebuilding its sales and
marketing organization with the addition of approximately 77 new personnel;
increased advertising and promotion expense of $400,000; increased travel and
entertainment in pursuit of bookings of approximately $600,000; $940,000 of one
time costs consisting of severance costs and excess facilities related to the
outsourcing of hardware services to Olivetti and approximately $1,300,000 of
favorable adjustments in 1995 not available in 1996. The company anticipates the
investment in sales and marketing made in 1996 will contribute to improved
solution sales growth in 1997.

         Research and development costs were $2,667,000 in 1995, compared to
$3,117,000 in 1996. Research and development costs increased 16.9% primarily, as
a result of increased development resources associated with the addition of HIS,
Lodging Touch and the general expansion of the company's hospitality business.

   
         Other operating income is comprised principally of a favorable 
settlement of $7,434,000 net of legal costs and reserves with respect to the 
Company's litigation concerning the 1992 failed sale of the Company's then 
European subsidiaries. The Company included in its nonoperating results a "loss
on subsidiary held for sale" associated with its Venezuela subsidiary of
$556,000 in 1996.
    

   
         The Company recognized charges for impaired goodwill and acquired
in-process technology associated with its acquisition of Hotel Information
Systems and MANBASE 8.0 in the amount of $17,310,000 in 1996. There were no such
amounts in 1995. The goodwill impairment was due to the discontinuance of
product lines resulting from the subsequent acquisitions of software. In-process
technology charged to operations was due to certain acquired technology which
was determined to have no future use or value.
    

         Net interest expense was $228,000 for 1995 compared to $102,000 in
1996. The decrease in 1996 is reflective of generally higher cash levels during
the course of the year.

   
         The income tax provision reflects a tax provision for the Company's
domestic and foreign operations (including the Company's majority owned
subsidiary) offset by net operating losses and certain other tax benefit
carryforwards available in 1995 and 1996. The Company's income tax provision in
1996 results primarily from the recognition of impaired goodwill which is not
deductible for tax purposes.
    

         The extraordinary item in 1995 relates to the favorable settlement of
certain tax liabilities pursuant to the Company's bankruptcy proceedings and, as
such, have been classified as an extraordinary item. The Company continues to
attempt to resolve the remaining disputed tax liabilities from the bankruptcy
proceedings of $758,000.



Results of Operations

Year Ended December 31, 1994 Compared to Year Ended December 31, 1995.

<TABLE>
<CAPTION> 
                                      Percentage of                              Percentage of
                December 31, 1994        Revenue          December 31, 1995         Revenue              
                -----------------     -------------       -----------------      -------------                                
                  (in thousands)                            (in thousands)                                       
               <S>                      <C>                 <C>                      <C>                         
</TABLE>





                                      -19-
<PAGE>   5
   
<TABLE>
<S>                                                    <C>                    <C>              <C>                   <C>
Revenue                                                $66,095                100.0%           $66,294               100.0%
Gross profit                                            24,190                 36.6%            25,045                37.8%
Selling, general and administrative expenses            20,333                 30.8%            12,982                19.6%
Research and development costs                           2,698                  4.1%             2,667                 4.0%
Other operating income                                    (582)                (0.9%)               (3)                 --
Other nonoperating income                                2,007                  3.0%                --                  --
Interest expense, net                                       57                  0.1%               228                 0.3%
Minority interest in consolidated subsidiary                --                   --                165                 0.2%
Provision for income taxes                                  63                  0.1%               383                 0.6%
Extraordinary item                                         916                  1.4%             1,566                 2.4%
Net income                                               4,544                  6.9%            10,189                15.4%
</TABLE>
    

         Revenue for 1994 was $66,095,000 compared to $66,294,000 in 1995.
Revenue in 1994 and 1995 included approximately $6,900,000 and approximately
$800,000, respectively, of revenue generated by operations that were disposed
or closed in 1994 or prior to March 31, 1995. Excluding those operations that
were disposed or closed, revenue increased approximately $6,300,000 (10.6%) on a
comparable basis, comprised of an increase in sales to the Company's network
solutions customers in various industries (hotel, resort, gaming, manufacturing
and distribution), partially offset by a decrease in the Company's traditional
hardware contract service revenues. Revenue in 1995 reflects a 24.4% increase in
enterprise solutions sales and a 15.5% decline in legacy revenue.

         Gross profit for 1994 was $24,190,000 (36.6%) which is comparable with
$25,045,000 (37.8%) in 1995.

         Selling, general and administrative expenses declined 36.2% from
$20,333,000 in 1994 to $12,982,000 in 1995. Selling, general and administrative
expenses in 1994 included charges of approximately $2,168,000 relating to
restructuring costs of $1,814,000 and foreign exchange losses of $354,000 and
credits of approximately $1,818,000 relating to the reversal of certain
litigation reserves no longer required. Selling, general and administrative
expenses for 1995 included charges of approximately $1,830,000 relating to a
bad debt reserve of approximately $642,000 established in connection with a
transaction by the Company's gaming solutions subsidiary and a reserve
established for a contingent incentive bonus of $1,188,000 pursuant to a
consulting agreement with an officer of the Company and credits of
approximately $1,991,000 relating to restructuring costs no longer required of
$1,088,000, a gain on the disposal of a property net of foreign currency losses
of approximately $346,000 and approximately $557,000 relating to the resolution
of disputed accounts. Excluding those adjustments, the selling, general and
administrative expenses decrease is attributable to cost savings resulting from
the restructuring of the Company's activities along functional lines of business
rather than independent business units, the consolidation of the Company's
operations by reducing the number of locations from which it conducts business
and the reduction in the workforce in the United States, Canadian and Latin
American operations.

         Research and development costs were $2,698,000 in 1994, compared to
$2,667,000 in 1995. Excluding the operations that were disposed or closed,
research and development costs increased by approximately $800,000,






                                      -20-

<PAGE>   6

primarily, as a result of increased research and development costs incurred at
the Company's gaming solutions subsidiary.

         Other operating income of $582,000 reflects a settlement of software
copyright infringement litigation.






























                                      -21-


<PAGE>   7

   
         Other nonoperating income in 1994 of $2,007,000 related to a purchase
price settlement comprising a reduction in the note payable of $1,614,000 and
accrued interest of $393,000. See Note 9 to the consolidated financial
statements.
    

         Interest expense, net, was $57,000 for 1994 compared to $228,000 in
1995. The increase in 1995 relates to interest on current debt (as
re-negotiated) and interest and amortization of loan fees in connection with a
revolving line of credit which the Company negotiated in May 1995.

         The minority interest reflects the share of income in 1995, offset by
prior year losses incurred, attributable to the minority shareholders in the
Company's gaming solutions subsidiary.

         The income tax provision reflects a tax provision for the Company's
domestic and foreign operations (including the Company's majority owned
subsidiary) offset by net operating losses and certain other tax benefit
carryforwards available.

   
         The extraordinary item in both 1994 and 1995 relates to the favorable
settlement of certain tax liabilities pursuant to the Company's bankruptcy
proceedings and, as such, has been classified as an extraordinary item.
    

New Accounting Pronouncement

         In February 1997, the Financial Accounting Standards Board issued SFAS
No. 128, "Earnings Per Share". SFAS No. 128 specifies new standards designed to
improve the earnings per share ("EPS") information provided in financial
statements by simplifying the existing computational guidelines, revising the
disclosure requirements and increasing the comparability of EPS data on an
international basis. Some of the changes made to simplify the EPS computations
include: (a) eliminating the presentation of primary EPS and replacing it with
basic EPS, with the principal difference being that the common stock equivalents
are not considered in computing basic EPS, (b) eliminating the modified treasury
stock method and the three percent materiality provision and (c) revising the
contingent share provisions and the supplemental EPS data requirements. SFAS No.
128 also makes a number of changes to existing disclosure requirements. SFAS No.
128 is effective for financial statements issued for periods ending after
December 15, 1997, including interim periods. The Company has not yet determined
the impact of the implementation of SFAS No. 128.








<PAGE>   8

EXHIBIT 13.1.3 Independent Auditors' Report

                          INDEPENDENT AUDITORS' REPORT


The Board of Directors
MAI Systems Corporation:

We have audited the accompanying consolidated balance sheets of MAI Systems
Corporation and subsidiaries as of December 31, 1995 and 1996 and the related
consolidated statements of operations, stockholders' equity (deficiency) and
cash flows for each of the years in the three-year period ended December 31,
1996. These consolidated financial statements are the responsibility of the
Company's management. Our responsibility is to express an opinion on these
consolidated financial statements based on our audits.

We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the financial position of MAI Systems
Corporation and subsidiaries as of December 31, 1995 and 1996 and the results of
their operations and their cash flows for each of the years in the three-year
period ended December 31, 1996, in conformity with generally accepted accounting
principles.



Orange County, California
March 27, 1997
<PAGE>   9


EXHIBIT 13.1.4    CONSOLIDATED BALANCE SHEETS

CONSOLIDATED BALANCE SHEETS

DECEMBER 31, 1995 AND 1996
( in thousands except share data)


   
<TABLE>
<CAPTION>
ASSETS                                                             1995       1996
                                                                ---------   ---------
<S>                                                             <C>         <C>
Current assets:
     Cash, including cash equivalents of $1,883 in 1995
          and $282 in 1996                                     $   4,086   $   3,857
      Receivables, less allowance for doubtful accounts
         of $1,092 in 1995 and $2,578 in 1996                      7,662      11,407
     Inventories                                                   3,769       3,321
     Prepaids and other assets                                       913       1,938
                                                               ---------   ---------

         Total current assets                                     16,430      20,523

Furniture, fixtures and equipment, net                             3,766       4,065
Intangibles                                                          300       6,804
Other assets                                                         537       1,461
                                                               ---------   ---------

         Total assets                                          $  21,033   $  32,853
                                                               =========   =========

Liabilities and Stockholders' Equity

Current liabilities:
     Current portion of long-term debt                         $     620   $   1,394
     Accounts payable                                              4,778       6,852
     Customer deposits                                               745       1,763
     Accrued liabilities                                           6,432       7,312
     Income taxes payable                                            337         462
     Unearned revenue                                              3,181      11,010
                                                               ---------   ---------

Total current liabilities                                         16,093      28,793

Long-term debt                                                     1,021         485
Deferred income taxes                                                132          --
Minority interest in consolidated subsidiary                         165          --
Other liabilities                                                  1,150       1,517

         Total liabilities                                        18,561      30,795

Stockholders' equity:
     Common Stock, par value $.01 per share; authorized
         25,000,000 shares; 6,820,338 and 8,292,935 shares
         issuable at December 31, 1995 and 1996, respectively         74          88
     Additional paid-in capital                                  199,364     212,351
     Cumulative translation adjustment                                28         100
     Accumulated deficit                                        (196,994)   (210,481)
                                                               ---------   ---------
         Total stockholders' equity                                2,472       2,058
     Commitments and contingencies
     Subsequent event
         Total liabilities and stockholders' equity            $  21,033   $  32,853
                                                               =========   =========
</TABLE>
    





The accompanying notes are an integral part of these consolidated financial
statements




                                      -26-

<PAGE>   10

EXHIBIT  13.1.5 CONSOLIDATED STATEMENTS OF OPERATIONS

CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)

   
<TABLE>
<CAPTION>
                                                           Year Ended December 31,
                                                          1994      1995       1996
                                                          ----      ----       ----
<S>                                                    <C>        <C>        <C>
Revenue:
     Software, networks and professional services:
         Software sales                                $  5,643   $  4,250   $  6,223
         Network and computer equipment                   9,103     16,602     12,941
         Professional services                           11,435     11,724     17,127
                                                       --------   --------   --------
                                                         26,181     32,576     36,291

     Legacy revenue                                      39,914     33,718     27,873
                                                       --------   --------   --------

              Total revenue                              66,095     66,294     64,164
                                                       --------   --------   --------

Direct costs:
     Software, networks and professional services:
         Software sales                                   1,548        604      1,251
         Network and computer equipment                   6,312      9,751     11,839
         Professional services                            7,347      9,414     11,185
                                                       --------   --------   --------
                                                         15,207     19,769     24,275

     Legacy costs                                        26,698     21,480     18,655
                                                       --------   --------   --------

              Total direct costs                         41,905     41,249     42,930
                                                       --------   --------   --------

              Gross profit                               24,190     25,045     21,234

Selling, general and administrative expenses             20,333     12,982     21,378
Research and development costs                            2,698      2,667      3,117
Amortization and impairment of intangibles                   --         --     14,776
Acquired in-process technology                               --         --      2,534
Other operating income                                     (582)        (3)    (7,827)
                                                       --------   --------   --------

              Operating income (loss)                     1,741      9,399    (12,744)

Other nonoperating income                                 2,007         --         --
Loss on subsidiary held for sale                             --         --       (556)
Equity in net losses of unconsolidated subsidiaries          --         --        (26)
Interest income                                             110        120        243
Interest expense                                           (167)      (348)      (345)
Minority interest in consolidated subsidiary                 --       (165)        --
                                                       --------   --------   --------

              Income (loss) before income taxes and
                  extraordinary item                      3,691      9,006    (13,428)

Provision for income taxes                                   63        383         59
                                                       --------   --------   --------

              Income (loss) before extraordinary item     3,628      8,623    (13,487)

Extraordinary item                                          916      1,566         --
                                                       --------   --------   --------

               Net income (loss)                       $  4,544   $ 10,189   $(13,487)
                                                       ========    =======   ========
</TABLE>
    





                                   (Continued)



                                      -27-

<PAGE>   11




CONSOLIDATED STATEMENTS OF OPERATIONS (CONTINUED)
(in thousands)


   
Primary and fully diluted income (loss) per share of Common Stock:
    

<TABLE>
<S>                                                                            <C>              <C>              <C>
Income (loss) before extraordinary item                                        $       0.53     $       1.12     $      (1.85)
Extraordinary item                                                                     0.14             0.20               --
             Net income (loss)                                                 $       0.67     $       1.32     $      (1.85)

Weighted average common shares and common share
equivalents used in determining income (loss) per share                                6,820           7,724            7,309
</TABLE>


The accompanying notes are an integral part of these consolidated financial
statements.


























                                      -28-


<PAGE>   12




EXHIBIT 13.1.6    CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIENCY)

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIENCY)

(in thousands)


   
<TABLE>
<CAPTION>
                                                                                                                  TOTAL    
                                                               ADDITIONAL        CUMULATIVE                    STOCKHOLDERS'
                                                 COMMON         PAID-IN         TRANSLATION     ACCUMULATED       EQUITY
                                                 STOCK          CAPITAL          ADJUSTMENT        DEFICIT     (DEFICIENCY)
                                                 ------        ----------       -----------     -----------    ------------
<S>                                            <C>             <C>              <C>              <C>              <C>
BALANCE AT DECEMBER 31, 1993                   $      59       $ 191,866        $      --        $(211,712)       $ (19,787)

Reclassification of deferred gain                     --           7,500               --               --            7,500
    on foreclosure
Foreign currency gains                                --              --              201               --              201
Net income                                            --              --               --            4,544            4,544
                                               ---------       ---------        ---------        ---------        ---------

BALANCE AT DECEMBER 31, 1994                          59         199,366              201         (207,168)          (7,542)
Capitalization in connection with                     
    stock split                                       15              (2)              --              (15)              (2)
Foreign currency translation                          
    losses                                            --              --             (173)              --             (173)
Net income                                            --              --               --           10,189           10,189
                                               ---------       ---------        ---------        ---------        ---------

BALANCE AT DECEMBER 31, 1995                          74         199,364               28         (196,994)           2,472
Issuance of common stock for  
    acquisition of HIS, net                           12          10,638               --               --           10,650
Issuance of common stock for  
    acquisition of GSI minority
    interest                                           1             959               --               --              960
Issuance of common stock for  
    repayment of debt                                  1           1,136               --               --            1,137
Exercise of stock options and  
    warrants                                          --              77               --               --               77
Stock option compensation                             --             177               --               --              177
Foreign currency translation losses                   --              --               72               --               72
Net loss                                              --              --               --          (13,487)         (13,487)
                                               ---------       ---------        ---------        ---------        ---------
BALANCE AT DECEMBER 31, 1996                   $      88       $ 212,351        $     100        $(210,481)       $   2,058
                                               =========       =========        =========        =========        =========
</TABLE>
    







The accompanying notes are an integral part of these consolidated financial
statements.









                                      -29-
<PAGE>   13







EXHIBIT 13.1.7 CONSOLIDATED STATEMENTS OF CASH FLOWS
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)


   
<TABLE>
<CAPTION>
                                                                         YEAR ENDED DECEMBER 31,
                                                                       --------------------------
                                                                       1994      1995        1996
                                                                       ----      ----        ----
<S>                                                                 <C>        <C>        <C>      
CASH FLOWS FROM OPERATING ACTIVITIES:
  Net income (loss)                                                 $  4,544   $ 10,189   $(13,487)
  Adjustments to reconcile net income (loss) to net cash
    provided by operating activities:
      Acquired in-process technology                                      --         --      2,534
      Amortization and impairment of intangibles                          --         --     14,776
      Loss on subsidiary held for sale                                    --         --        556
      Depreciation and amortization                                    1,839      1,175      1,296
      Stock option compensation expense                                   --         --        177
      Write-off of furniture, fixtures and equipment                     506         --         --
      Write-off of software development costs                             --         --        736
      Equity in net losses of unconsolidated subsidiaries                 --         --         26
      Provision for doubtful accounts receivable                         137        613        603
      Provision for inventory obsolescence                             1,400        734        490
      Net loss (gain) from foreign currency                              354       (258)       125
      Extraordinary gain                                                (916)    (1,566)        --
      Minority interest in consolidated subsidiary                        --        165         --
      Gain on sale of assets                                              --       (346)        --
      Other nonoperating income                                       (2,007)        --         --
      Changes in assets and liabilities:
        (Increase) decrease in receivables                             1,301     (1,750)    (2,123)
        (Increase) decrease in inventories                               107     (2,092)      (621)
        Decrease in prepaids and other assets                            297         30        319
        Decrease in other assets                                         375         --        187
        (Decrease) increase in accounts payable
          and customer deposits                                        1,364       (110)     2,213
        Decrease in accrued liabilities                               (4,959)    (1,848)    (3,477)
        (Decrease) increase in income taxes payable                     (492)       225         56
        (Decrease) increase in unearned revenue                          160        585       (613)
        Increase (decrease) in deferred income taxes                    (202)        72       (132)
        Decrease in other liabilities                                 (1,507)    (1,290)       (33)
                                                                    --------   --------   --------
        Net cash provided by operating activities
           before reorganization items                                 2,301      4,528      3,608
      Payments for reorganization items                               (1,517)      (153)        --
                                                                    --------   --------   --------
        Net cash provided by operating activities                        784      4,375      3,608
                                                                    --------   --------   --------
CASH FLOWS FROM INVESTING ACTIVITIES:
  Capital expenditures                                                (1,104)    (2,029)    (1,105)
  Proceeds from sale of furniture, fixtures and equipment                 --        515         --
  Payments for business assets                                          (300)        --         --
  Net cash acquired from the purchase of HIS                              --         --        219
  Software development costs                                              --         --       (736)
                                                                    --------   --------   --------
        Net cash used in investing activities                         (1,404)    (1,514)    (1,622)
                                                                    --------   --------   --------
</TABLE>
    



                                   (Continued)



                                       30


<PAGE>   14


CONSOLIDATED STATEMENTS OF CASH FLOWS (CONTINUED)
(in thousands)

   
<TABLE>
<CAPTION>
                                                                 Year Ended December 31,
                                                                 -----------------------

                                                                1994       1995     1996
                                                                ----       ----     ----
<S>                                                              <C>     <C>       <C>    
Cash flows from financing activities:
     Payments received on notes receivable                         --        --       174
     Repayments of long-term debt                                (352)   (1,077)   (1,913)
     Receipt of notes receivable                                   --      (805)     (500)
     Net decrease in short-term borrowings                        (85)       --        --
     Issuance of stock under stock option plans                    --        --        77
                                                              -------   -------   -------

              Net cash used in financing activities              (437)   (1,882)   (2,162)
                                                              -------   -------   -------
Effect of exchange rate changes on cash and cash equivalents      (66)      (44)      (53)
                                                              -------   -------   -------
              Net increase (decrease) in cash and cash
                equivalents                                    (1,123)      935      (229)

Cash and cash equivalents at beginning of year                  4,274     3,151     4,086
                                                              -------   -------   -------
Cash and cash equivalents at end of year                      $ 3,151   $ 4,086   $ 3,857
                                                              =======   =======   =======
Cash paid during the period for:
     Interest                                                 $    99   $   171   $   350
                                                              =======   =======   =======
     Income taxes                                             $   142   $    25   $     5
                                                              =======   =======   =======
</TABLE>
    




Supplemental disclosure of noncash investing and financing activities (see Note
6).









          The accompanying notes are an integral part of these consolidated
financial statements.



                                       31
<PAGE>   15

EXHIBIT 13.1.8 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

    DESCRIPTION OF THE BUSINESS

    MAI Systems Corporation (the "Company" or "MAI") designs, sells, installs
and supports total information system solutions featuring complex wide and local
area networks primarily in the hospitality and gaming industries, for mid-size
manufacturers and distributors. The Company provides a wide array of products
and services to its customers who continue to use its proprietary host-based
computer systems, including field engineering services, new and replacement
equipment, operating systems and software application products. These products
and services upgrade, enhance and integrate these legacy systems with currently
available computer technologies. Directly and through its arrangement with a
third party service provider, the Company provides on-site warranty service,
remanufacturing and depot service to third-party computer distributors and
manufacturers.

    The Company was incorporated under the laws of the State of Delaware on
September 6, 1984. The Company's name was changed from MAI Basic Four, Inc. to
MAI Systems Corporation on November 6, 1990.

    PRINCIPLES OF CONSOLIDATION

    The consolidated financial statements of the Company include the accounts of
its domestic operations and its majority and wholly owned subsidiaries. All
significant intercompany transactions and accounts have been eliminated in
consolidation. The minority interest relates to Gaming Systems International
("GSI"), the Company's gaming solutions subsidiary. The Company acquired the
remaining 30% minority interest in GSI during 1996 (see Note 6).

    USE OF ESTIMATES

    The consolidated financial statements have been prepared in conformity with
generally accepted accounting principles. In preparing the consolidated
financial statements, management is required to make estimates and assumptions
that affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities as of the dates of the balance sheets and
revenues and expenses for the periods. Actual results could differ from those
estimates.

    REVENUE RECOGNITION

    Sales of hardware products are generally recorded when the hardware is
shipped. Software revenue is recorded when the application software programs are
installed. Hardware and software service fees are recognized as income on a
time-apportioned basis over the period in which the services are provided. For
certain fixed-price contracts, revenue is recognized upon installation.

    CASH EQUIVALENTS

    Cash equivalents consist of highly liquid investments which are readily
convertible into known amounts of cash and have original maturities of three
months or less. For purposes of the statement of cash flows, the Company
considers all highly liquid debt instruments with original maturities of three
months or less to be cash equivalents.








                                       33
<PAGE>   16


    INVENTORIES

    Inventories other than replacement parts are valued at the lower of cost or
market using the first-in, first-out ("FIFO") method. Replacement parts used for
hardware maintenance are valued at cost and are amortized to expense over the
period of benefit.

    FURNITURE, FIXTURES AND EQUIPMENT

    Furniture, fixtures and equipment are recorded at cost and depreciated on a
straight-line basis over estimated useful lives ranging from 3 to 10 years for
furniture, fixtures and equipment and 3 to 5 years for equipment held for
demonstration and administrative purposes. Leasehold improvements are amortized
on a straight-line basis over the shorter of the lease term or their estimated
useful lives.

    GOODWILL

    Goodwill, which represents the excess of purchase price over fair value of
net assets acquired, is amortized on a straight-line basis over the expected
periods to be benefited, generally five to seven years. The Company assesses the
recoverability of this intangible asset by determining whether the amortization
of the goodwill balance over its remaining life can be recovered through
undiscounted future operating cash flows of the acquired operation. The amount
of goodwill impairment, if any, is measured based on projected discounted future
operating cash flows using a discount rate reflecting the Company's average cost
of funds. The assessment of the recoverability of goodwill will be impacted if
estimated future operating cash flows are not achieved.

    INCOME TAXES

    Income taxes are accounted for under the asset and liability method.
Deferred tax assets and liabilities are recognized for the future tax
consequences attributable to differences between the financial statement
carrying amounts of existing assets and liabilities and their respective tax
bases and operating loss carryforwards. Deferred tax assets and liabilities are
measured using enacted tax rates expected to apply to taxable income in the
years in which those temporary differences are expected to be recovered or
settled. The effect on deferred tax assets and liabilities of a change in tax
rates is recognized in income in the period that includes the enactment date.

    STOCK OPTION PLANS

    Prior to January 1, 1996, the Company accounted for its stock option plans
in accordance with the provisions of Accounting Principles Board ("APB") Opinion
No. 25, "Accounting for Stock Issued to Employees," and related interpretations.
As such, compensation expense would be recorded on the date of grant only if the
current market price of the underlying stock exceeded the exercise price. On
January 1, 1996, the Company adopted Statement of Financial Accounting Standards
("SFAS") No. 123, "Accounting for Stock-Based Compensation," which permits
entities to recognize as expense over the vesting period the fair value of all
stock-based awards on the date of grant. Alternatively, SFAS No. 123 also allows
entities to continue to apply the provisions of APB Opinion No. 25 and provide
pro forma net income (loss) and pro forma net income (loss) per share
disclosures for employee stock option grants made in 1995 and future years as if
the fair-value-based method defined in SFAS No. 123 had been applied. The
Company has elected to continue to apply the provisions of APB Opinion No. 25
and provide the pro forma disclosure provisions of SFAS No. 123.







                                       34
<PAGE>   17


IMPAIRMENT OF LONG-LIVED ASSETS AND LONG-LIVED ASSETS TO BE DISPOSED OF


    The Company adopted the provisions of SFAS No. 121, "Accounting for
Impairment of Long-Lived Assets and Long-Lived Assets to Be Disposed Of," on
January 1, 1996. This Statement requires that long-lived assets and certain
identifiable intangibles be reviewed for impairment whenever events or changes
in circumstances indicate that the carrying amount of an asset may not be
recoverable. Recoverability of assets to be held and used is measured by a
comparison of the carrying amount of an asset to future net cash flows expected
to be generated by the asset. If such assets are considered to be impaired, the
impairment to be recognized is measured by the amount by which the carrying
amount of the assets exceed the fair value of the assets. Assets to be disposed
of are reported at the lower of the carrying amount or fair value less costs to
sell. During the fourth quarter of 1996, the Company recorded impairment charges
of $14,279,000 uner SFAS No. 121 (see Notes 6 and 7).

EARNINGS PER SHARE

    In February 1997, the Financial Accounting Standards Board issued SFAS No.
128, "Earnings Per Share". SFAS No. 128 specifies new standards designed to
improve the earnings per share ("EPS") information provided in financial
statements by simplifying the existing computational guidelines, revising the
disclosure requirements and increasing the comparability of EPS data on an
international basis. Some of the changes made to simplify the EPS computations
include: (a) eliminating the presentation of primary EPS and replacing it with
basic EPS, with the principal difference being that the common stock equivalents
are not considered in computing basic EPS, (b) eliminating the modified treasury
stock method and the three percent materiality provision and (c) revising the
contingent share provisions and the supplemental EPS data requirements. SFAS No.
128 also makes a number of changes to existing disclosure requirements. SFAS No.
128 is effective for financial statements issued for periods ending after
December 15, 1997, including interim periods. The Company has not yet determined
the impact of the implementation of SFAS No. 128.

















                                       35

<PAGE>   18

    FOREIGN CURRENCY TRANSLATION

   
    Since January 1, 1994, as a result of the reorganization of the Company's
operations, the functional currency for all foreign subsidiaries is the
applicable local currency except for MAI de Venezuela, S.A. ("Venezuela"), which
operated in a highly inflationary economy during 1994 and 1995 and used the U.S.
dollar as its functional currency in accordance with SFAS No. 52, "Foreign
Currency Translation." Accordingly, in 1995 and 1996, all translation gains and
losses for foreign subsidiaries, except Venezuela in 1995, and gains and losses
on intercompany foreign currency transactions that are of a long-term nature,
are included in the cumulative translation adjustment as a separate component of
stockholders' equity.
    

    Assets and liabilities outside the United States are translated into dollars
at the rate of exchange in effect at the balance sheet date except for
inventories and noncurrent assets which are translated at historical rates.
Income and expense items are translated at the weighted average exchange rates
prevailing during the period.

    Net foreign exchange losses for 1994, 1995 and 1996 were $354,000, $155,000
and $107,000, respectively, and are included in selling, general and
administrative expenses in the accompanying consolidated statements of
operations.

    SOFTWARE DEVELOPMENT COSTS

   
    The Company capitalizes costs related to the development of certain software
products. In accordance with SFAS No. 86, "Accounting for the Costs of Computer
Software to be Sold, Leased or Otherwise Marketed" capitalization of costs 
begins when technological feasibility is established and ends when the product 
is available for general release to customers.
    

    Amortization is computed on an individual product basis and is recognized
over the greater of the remaining economic lives of each product or the ratio
that current gross revenues for a product bear to the total of current and
anticipated revenues for that product, commencing when the products become
available for general release to customers. Software development costs are
generally being amortized over a three-year period. The Company continually
assesses the recoverability of software development costs by comparing the
carrying value of individual products to their net realizable value.

    During the second and third quarters of 1996, the Company capitalized
approximately $736,000 of software development costs in accordance with SFAS No.
86. In connection with the Company's decision to discontinue certain product
lines (see Notes 6 and 7), the Company wrote-off the $736,000 of capitalized
software costs during the fourth quarter of 1996 based upon management's
assessment of the recoverability of such costs, which are included in research
and development costs in the accompanying consolidated statement of operations
in 1996.

    In 1994 and 1995, all software development costs (consisting of the cost to
purchase software and to develop software internally) were expensed when
incurred, as part of research and development costs, as any amounts
capitalizable in accordance with SFAS No. 86 were immaterial.

    FAIR VALUE OF FINANCIAL INSTRUMENTS

   
    SFAS No. 107, "Disclosure about Fair Value of Financial Instruments",
requires entities to disclose the fair value of financial instruments, both
assets and liabilities recognized and not recognized on the balance sheet, for
which it is practicable to estimate fair value. SFAS No. 107 defines fair value
of a financial instrument as the amount at which the instrument could be
exchanged in a current transaction between willing parties. As of December 31,
1995 and 1996, the carrying value of all financial instruments approximates fair
value.
    



                                       37

<PAGE>   19


    As of December 31, 1995 and 1996, the carrying value of cash and a cash
equivalents, receivables, accounts payable, accrued liabilities, income taxes
payable and other liabilities approximate fair value due to the short term
nature of such instruments. The carrying value of long-term debt approximates
fair value as the related interest rates approximate rates currently available
to the Company.
























                                       38


<PAGE>   20

    INCOME (LOSS) PER SHARE OF COMMON STOCK

    Income (loss) per share is computed using 6,820,338 shares of common stock
    (as adjusted for the Company's 25% stock split in August 1995) expected to
    be issued in accordance with the Plan of Reorganization ("Common Stock") as
    discussed in Note 16, the weighted average shares of Common Stock issued
    outside the Plan of Reorganization, and the weighted average number of
    Common Stock equivalents outstanding during the period. The total shares of
    Common Stock expected to be issued in accordance with the Plan of
    Reorganization have been adjusted down to reflect the resolution of certain
    claims with creditors during the fourth quarter of 1996. Income (loss) per
    share has been restated for all periods to reflect the resolution of such
    claims. Common Stock equivalents consist of dilutive outstanding stock
    options and warrants and are calculated using the treasury stock method.
    Common Stock equivalents are not included in the 1996 calculation as they
    would be antidilutive. For all periods presented, fully diluted income
    (loss) per share approximates primary income (loss) per share. As of
    December 31, 1996, 6,728,256 shares had been issued pursuant to the Plan of
    Reorganization.

    RECLASSIFICATIONS

    Certain prior years' amounts have been reclassified to conform with the 1996
    presentation.

NOTE 2  INVENTORIES

    Inventories are summarized as follows:

<TABLE>
<CAPTION>
                                                               December 31,
                (in thousands)                           1995              1996
                ----------------------------------------------------------------
                <S>                                    <C>               <C>   
                Finished goods                          $2,649            $2,277
                Replacement parts                        1,120             1,044
                ----------------------------------------------------------------
                                                        $3,769            $3,321
                ----------------------------------------------------------------
</TABLE>

        The Company has purchased many products and components from single
        sources of supply. Because the Company's current products are industry
        standard, the Company believes that alternative sources of supply of
        similar products would be available to the Company in the event of any
        interruption of delivery of a single source supplier.

NOTE 3  ASSETS HELD FOR SALE

        In October 1996, the Company entered into negotiations with a third
        party to sell 100% of the common stock of its Venezuelan subsidiary for
        approximately $300,000. At December 31, 1996, the net assets of the
        Venezuelan subsidiary have been written down to net realizable value
        resulting in charge of $556,000 in the fourth quarter of 1996. The net
        assets have been classified as current assets and are included in
        prepaids and other assets in the accompanying consolidated balance sheet
        at December 31, 1996 as the sale is expected to be completed during the
        second quarter of 1997.







                                       39
<PAGE>   21



NOTE 4 FURNITURE, FIXTURES AND EQUIPMENT

    The major classes of furniture, fixtures and equipment are as follows:

<TABLE>
<CAPTION>
                                                              December 31,
        (in thousands)                                  1995              1996
        ------------------------------------------------------------------------
        <S>                                            <C>              <C>     
        Furniture, fixtures and
          equipment                                   $  2,006         $  2,006
        Equipment held for
          administrative purposes                       10,751           10,356
        Leasehold improvements                             432              497
                                                        ------         --------
                                                        13,189           12,859
        Less: accumulated depreciation
          and amortization                              (9,423)          (8,794)
        ------------------------------------------------------------------------
                                                      $  3,766         $  4,065
        ------------------------------------------------------------------------
</TABLE>


NOTE 5 JOINT VENTURES

    In July 1996, the Company entered into a joint venture agreement with
    Novo-Invest Casino Development for the purpose of marketing and selling the
    Company's gaming software in Europe. In accordance with the joint venture
    agreement, the Company invested $40,000 cash. This joint venture is
    organized under the laws of Austria and is known as Gaming Systems
    International Gessellschaft m.b.H. ("GSI Europe"). The Company has a 40%
    interest in the joint venture and accounts for this investment using the
    equity method of accounting.

    The Company is a joint venture partner with Metro Systems Corporation
    Limited ("MSC") for the purpose of marketing and selling the Company's
    software in Thailand. The Company has a 49.9% interest in the joint venture
    and accounts for this investment using the equity method of accounting.


    The Company's investments in GSI Europe and MSC are included in other assets
    in the accompanying consolidated balance sheets.

NOTE 6 ACQUISITIONS AND AGREEMENTS

    Hotel Information Systems, Inc.

    Effective August 9, 1996, the Company acquired substantially all of the
    assets and assumed certain liabilities of Hotel Information Systems, Inc.
    ("HIS") pursuant to an asset purchase agreement dated June 30, 1996 (as
    amended July 10, 1996) for 1,179,000 shares of Common Stock valued at
    $10,900,000. The net assets acquired from HIS are used in the business of
    software design, engineering and service relating to hotel information
    systems. The net assets also include subsidiaries of HIS in Singapore, Hong
    Kong, Australia and Mexico. The acquisition of HIS has been accounted for by
    the purchase method of accounting.

    The total purchase price for HIS was $21,373,000, which included net
    liabilities assumed of HIS of $7,873,000 and acquisition costs of
    approximately $2,600,000. A preliminary allocation of the purchase price is
    as follows:


   
<TABLE>
<CAPTION>
                                                        Allocation of   Amortization
                (dollars in thousands)                 Purchase Price  (Useful Life)
                --------------------------------------------------------------------
                <S>                                     <C>             <C>    

                Goodwill                                    $17,914      5 years
                Customer list                                   925      5 years
                In-process technology charged to
                  operations during the fourth 
                  quarter of 1996                             2,534          N/A
                --------------------------------------------------------------------
                                                            $21,373
                --------------------------------------------------------------------
</TABLE>
    





                                       40
<PAGE>   22


Included in the net liabilities assumed in connection with the acquisition
of HIS was $2,185,000 of debt. Subsequent to such acquisition, the Company
issued 122,919 shares of its Common Stock valued at $1,137,000 to repay certain
of the outstanding debt assumed.

The Company is currently in arbitration proceedings regarding the purchase
price of HIS. The Company has placed 681,082 shares of Common Stock issued in
connection with the acquisition of HIS in an escrow account to be released in
whole, or in part, upon final resolution of the purchase price by the
arbitrator. Any reduction in the purchase price, as determined by the
arbitrator, will reduce recorded goodwill.

In connection with the acquisition of HIS, a restructuring plan was implemented
comprising an employee severance program, an employee relocation program and
excess facilities. An amount of $1,360,000 relating to this restructuring plan
was included in the cost of acquiring HIS. During the five-month period ended
December 31, 1996, approximately $274,000 of costs were paid. The remaining
balance of $1,086,000 is included in accrued liabilities in the accompanying
consolidated balance sheet at December 31, 1996. Any changes in the estimated
amounts will adjust recorded goodwill.

    Gaming Systems International

In May 1996, the Company acquired the remaining 30% minority interest shares
of GSI for 98,462 shares of Common Stock, which were valued at $960,000, and
issued $1,175,000 of notes payable. The acquisition was accounted for as a "step
acquisition" using the purchase method of accounting. In connection with the
acquisition of GSI, the Company recorded goodwill of $1,970,000.

In March 1997, the Company acquired options to purchase 3.5% of GSI common
stock from two individuals in exchange for 14,930 shares of the Company's Common
Stock valued at $104,500 and notes payable of $104,500. The transaction will
result in an increase in goodwill of $209,000 in 1997.

The Company will, as needed, pursuant to the agreements to acquire the 30%
minority interest shares and options, issue additional shares in order that the
recipients ultimately receive shares worth a fair market value of $960,000 and
$104,500, respectively. It is currently estimated that up to 44,334 additional
shares will be issued in connection with the agreements.

    MANBASE

In May 1996, the Company reacquired the distribution rights to MANBASE 8.0,
a manufacturing software application, from Sextant Corporation for approximately
$30,000 cash and the forgiveness of $500,000 accounts and notes receivable due
from Sextant. The acquisition was accounted for using the purchase method of
accounting. In connection with the acquisition, the Company recorded goodwill of
$530,000.

The Company expects a significant decrease in the future cash flows from
sales of MANBASE 8.0 due, in part, to the acquisition of CIMPRO in March 1997
(see Note 18). Accordingly, the Company recorded an impairment charge of
$492,000 to goodwill in the fourth quarter of 1996. The impairment of goodwill
was determined based upon projected discounted future cash flows.









                                       41
<PAGE>   23

The following unaudited summary presents pro forma consolidated results of
operations of the Company as if the above mentioned acquisitions had occurred at
the beginning of each respective period presented, exclusive of the write-off of
$2,534,000 of in-process technology related to the HIS acquisition. These pro
forma results have been prepared for comparative purposes only and do not
purport to be indicative of what would have occurred had the acquisition been
made as of the first day of the fiscal years presented or the results which may
occur in the future.


<TABLE>
<CAPTION>
                                                                              Year ended December 31,
             Pro Forma (unaudited) (in thousands, except per share data)       1995             1996
             ------------------------------------------------------------------------------------------
             <S>                                                             <C>              <C>     
             Revenues                                                        $ 89,311         $ 73,572
             Net income (loss)                                               $ 10,705         $(13,186)
             Net income (loss) per share                                     $   1.17         $  (1.59)
</TABLE>


    Enterprise Hospitality Solutions

    Effective October 1, 1996, the Company entered into an exclusive and
    indefinite license agreement with Enterprise Hospitality Solutions
    ("Licensor") for substantially all current and future versions of software,
    derivative works, enhancements, modifications and improvements relating to
    the hotel, resort, hospitality, or gaming industry products of Licensor.

    In consideration for the rights and licenses granted to the Company by
    Licensor, the Company shall pay a $1,000,000 license acquisition fee. As of
    December 31, 1996, the Company had paid $125,000 of the license acquisition
    fee. Of the remaining $875,000 due, $465,000 was classified as accrued
    liabilities and $400,000 was included in other long-term liabilities in the
    accompanying consolidated balance sheet at December 31, 1996 (see Note 10).
    The $1,000,000 license acquisition fee is included in other assets in the
    accompanying consolidated balance sheet at December 31, 1996 and will be
    amortized over a three-year period commencing in 1997.

    Additionally, under the license agreement, the Company shall pay Licensor
    royalties of 20% of net revenues subject to certain minimum royalties
    commencing April 1997. Minimum annual royalties payable to Licensor for the
    three successive twelve-month periods subsequent to April 1997 are
    $1,000,000, $1,500,000 and $2,500,000, respectively.


NOTE 7 INTANGIBLE ASSETS

    Intangible assets consist of the following

<TABLE>
<CAPTION>
                                                               December 31,
                (in thousands)                             1995           1996
                ----------------------------------------------------------------
                <S>                                      <C>            <C>    
                Goodwill                                 $   300        $ 6,397
                Customer list                                 --            925
                                                         -------        -------
                                                             300          7,322
                Less:  accumulated amortization               --           (518)
                ----------------------------------------------------------------
                                                         $   300        $ 6,804
                ----------------------------------------------------------------
</TABLE>

    In October 1996, the Company recorded an impairment charge of $13,787,000 to
    goodwill relating to the discontinuance of product lines acquired from HIS
    (see Note 6). The impairment of goodwill was determined based upon projected
    discounted future cash flows.








                                       42
<PAGE>   24

NOTE 8  LINE OF CREDIT

    In 1995, the Company negotiated a $4,000,000 secured revolving credit
    facility. The availability of this line of credit is based on a calculation
    reflecting the age and nature of certain accounts receivable. The facility
    is secured by domestic and Canadian accounts receivable and inventory and
    bears interest at prime plus 2%. The facility expires in May 1997. At
    December 31, 1996, the available balance was approximately $2,200,000. As of
    December 31, 1995 and 1996, no balances were outstanding under the facility.

    The facility contains various restrictions and covenants, including
    maintaining minimum tangible net worth and working capital. The Company was
    in compliance with or received waivers for all restrictions and covenants at
    December 31, 1996.

    Loan origination fees of approximately $121,000 were incurred in connection
    with this line of credit and are being amortized to interest expense over
    the term of the facility.

    NOTE 9  LONG-TERM DEBT

    Long-term debt outstanding is as follows:

<TABLE>
<CAPTION>
                                                               December 31,
        (in thousands)                                   1995             1996
        ------------------------------------------------------------------------
        <S>                                             <C>              <C>    
        Notes payable                                  $ 1,167          $ 1,240
        Tax claims                                         261              266
        Other                                              213              373
        ------------------------------------------------------------------------

                                                         1,641            1,879

        Less: current installments                        (620)          (1,394)
        ------------------------------------------------------------------------

        Noncurrent portion                             $ 1,021          $   485
        ------------------------------------------------------------------------
</TABLE>

    Aggregate maturities of long-term debt are as follows:

   
<TABLE>
<CAPTION>
                   (in thousands)
                   --------------------------------------
                   Year ending December 31:
                   <S>                             <C>   
                   1997                            $1,394
                   1998                               401
                   1999                                41
                   2000                                43
                   --------------------------------------
                                                   $1,879
                   --------------------------------------
</TABLE>
    

    NOTES PAYABLE

    Two notes payable were issued in connection with the Company's May 1996
    acquisition of the remaining 30% minority interest shares of GSI (the "GSI
    Notes") (see Note 6). The GSI notes are unsecured and bear an imputed
    interest rate of 10% per annum. The GSI notes require monthly payments of
    $51,500 and $40,000 (commencing April 1, 1997) and mature on February 28,
    1997 and May 31, 1998, respectively, at which times all remaining principal
    and accrued interest are due.












                                       44
<PAGE>   25

    A note payable arose in connection with the acquisition of a business in
    April 1990 (the "CLS Note"). In November 1994, an agreement was reached
    whereby the purchase price of the business acquired was reduced by
    $1,614,000 and a new CLS Note was issued in the amount of $1,700,000. The
    CLS Note is payable over three years on a quarterly basis. Interest is
    compounded monthly at prime plus 1%. The CLS Note is guaranteed by BGLS (the
    Company's former parent).























                                       45


<PAGE>   26

    The reduction in the purchase price of the business acquired of $1,614,000
    together with the interest accrued on the original CLS Note for 1993 of
    $393,000 are included in other nonoperating income in the consolidated
    statement of operations for 1994. Interest expense for 1994 is net of the
    interest accrued throughout the year on the original CLS note. The
    underlying assets (mainly goodwill and capitalized software) acquired in
    April 1990 were written off in the year ended December 31, 1993 and prior
    periods.

    TAX CLAIMS

    Tax claims include pre-petition unsecured tax claims for income and property
    taxes from various taxing authorities. Under the terms of the Plan of
    Reorganization (see Note 16), such amounts are to be paid in full in cash in
    annual installments over six years with interest at 6%. Upon agreement with
    the respective taxing authority, tax claims are classified as debt,
    otherwise such claims are classified as accrued liabilities and other
    long-term liabilities in the accompanying consolidated balance sheets at
    December 31, 1995 and 1996. Currently, the Company is disputing tax claims
    of $758,000 of the remaining tax claims of approximately $1,010,000.

    During 1994 and 1995, certain of these claims were settled and paid and
    others were expunged by the Bankruptcy Court. The favorable settlement of
    these claims of $916,000 and $1,566,000 are classified as extraordinary
    gains in the accompanying consolidated statements of operations for 1994 and
    1995, respectively.

    OTHER

    Other long-term debt at December 31, 1995 and 1996 include capital lease
    obligations and other third-party notes payable.

NOTE 10  ACCRUED LIABILITIES AND OTHER LONG-TERM LIABILITIES

    Accrued liabilities consist of the following:

<TABLE>
<CAPTION>
                                                            December 31,
      (in thousands)                                         1995   1996
     --------------------------------------------------------------------
      <S>                                                  <C>     <C>   
      Salaries, wages and commissions                      $1,361  $1,767
      Accrued bonus (including related party bonus of
        $1,188)                                             2,280   1,188
      Accrued vacation                                        992   1,190
      Restructuring and field service outsourcing accrual     448   1,818
      Other                                                 1,351   1,349
     --------------------------------------------------------------------
                                                           $6,432  $7,312
     --------------------------------------------------------------------
</TABLE>

   
    In December 1996, the Company decided to outsource its field service
    operations to a third party. Pursuant to the decision to outsource its field
    service operations, the Company charged approximately $940,000 to selling,
    general and administrative expenses in the accompanying consolidated
    statement of operations in 1996 comprised of $434,000 of termination
    benefits to involuntarily terminated employees and $506,000 associated with
    vacating certain business premises relating to its Canadian operations.
    





                                       46
<PAGE>   27

    As of December 31, 1995 and 1996, $448,000 and $658,000 was classified as
    accrued liabilities and $430,000 and $445,000 was classified as long-term
    liabilities, respectively, in the accompanying consolidated balance sheets
    relating to the outsourcing of the Company's field service operations in
    1996 and its restructuring plan (see Note 15). Also included in accrued
    liabilities as of December 31, 1996 is $1,086,000 of restructuring costs
    associated with the acquisition of HIS (see Note 6).

    Other long-term liabilities also include disputed tax claims which would be
    payable in 1997 and beyond and $400,000 due under a license agreement (see
    Note 6).




















                                       47

<PAGE>   28


NOTE 11  INCOME TAXES

   
    The components of income (loss) before income taxes and extraordinary item
are as follows:
    

<TABLE>
<CAPTION>
                                             Year Ended December 31,
                                          ----------------------------
                   (in thousands)         1994        1995      1996
                   ---------------------------------------------------
                   <S>                    <C>       <C>       <C> 
                   U.S.                   $  1,874  $  7,952  $(12,452)
                   Foreign                   1,817     1,054      (976)
                   ---------------------------------------------------
                              Total       $  3,691  $  9,006  $(13,428)
                   ---------------------------------------------------
</TABLE>

    The income tax provision (benefit) is comprised of the following:

<TABLE>
<CAPTION>
                                              Year Ended December 31,
                                              ------------------------
                   (in thousands)             1994     1995       1996
                   ---------------------------------------------------
                   <S>                       <C>       <C>       <C>  
                   Current:
                       U.S. Federal          $  --     $ 331     $ 129
                       State                    --        27        39
                       Foreign                 265       (47)       23
                   ---------------------------------------------------
                              Total            265       311       191

                   Deferred:                                   
                       U.S. Federal             --        --        --
                       Foreign                (202)       72      (132)
                   -------------------------------------------------
                              Total           (202)       72      (132)
                   ---------------------------------------------------
                                             $  63     $ 383     $  59
                   ---------------------------------------------------
</TABLE>
                                                             

    Deferred tax assets and liabilities result from differences between the
financial statement carrying amounts and the tax bases of existing assets and
liabilities. The significant components of the deferred income tax assets and
deferred income tax liabilities are as follows:

<TABLE>
<CAPTION>
                                                         December 31,
                                                       ---------------
      (in thousands)                                   1995       1996
      ------------------------------------------------------------------
     <S>                                              <C>        <C>  
      Deferred tax assets:
          Net operating loss carryforwards           $  9,869   $ 10,064
          Property, plant and equipment                 1,614      1,200
          Restructuring and other reserves                799        667
          Inventory reserves                              540        714
          Allowance for doubtful accounts                 296        992
          Capitalized software and intangibles          6,178      5,473
          Accrued expenses                                 --      1,486
          Other                                           748      1,001
      ------------------------------------------------------------------
                                                       20,044     21,597

      Less valuation allowance                        (20,044)   (21,597)
      ------------------------------------------------------------------
      Net deferred tax assets                              --         --
      ------------------------------------------------------------------  
      Deferred tax liabilities:
          Foreign earnings                               (132)        --
      ------------------------------------------------------------------
      Total deferred tax liabilities                     (132)        --
      ------------------------------------------------------------------
      Net deferred tax liabilities                   $   (132)  $     --
      ------------------------------------------------------------------
</TABLE>







                                       48
<PAGE>   29



    The Company recorded certain deferred tax assets as of December 31, 1995 and
    1996 that were previously omitted due to contingencies that were resolved
    during such years. However, the Company has recorded a valuation allowance
    in the amount set forth above for certain deductible temporary differences
    where it is not certain whether the Company will receive future tax
    benefits. The net change in the valuation allowance for the year ended 1996
    was $1,553,000.

    The deferred tax assets at December 31, 1996 have been stated on the
    assumption that Federal net operating loss benefits derived from the BGLS
    group and HIS of approximately $24,000,000, which expire in the years 2005
    through 2011, will be available for use in future periods. The utilization
    of these net operating losses is limited to approximately $2,500,000 on an
    annual basis. Net operating losses attributable to foreign operations total
    approximately $1,300,000 and will expire in the years 1997 through 2002.

   
    The provision (benefit) for income taxes differs from the amount computed by
    applying the Federal corporate income tax rate of 34% to income (loss)
    before income taxes and extraordinary item as follows:
    

<TABLE>
<CAPTION>
                                                      Year Ended December 31,
                                                    ----------------------------
                                                    1994        1995        1996
        ------------------------------------------------------------------------
        <S>                                         <C>         <C>        <C>    
        Statutory tax rate                          34.0%       34.0%      (34.0%)
        Change in valuation allowance due to
          net operating loss and credit
          carryforwards                            (15.0)       --          --
        Write-off of intangibles                    --          --          44.4
        Deferred tax assets realized but
          previously reserved including 
          utilization of net operating losses       --         (29.4)      (12.7)
        Effect of foreign operations               (17.0)       (4.0)        1.5
        Other                                       (0.3)        3.7         1.2
        ------------------------------------------------------------------------
        Effective tax rate                           1.7%        4.3%        0.4%
        ------------------------------------------------------------------------
</TABLE>









                                       49
<PAGE>   30

    NOTE 12  GEOGRAPHIC AREA INFORMATION

    The Company operates in one industry segment, the design, sale, installation
    and support of total information system solutions. Information with respect
    to the Company's operations by significant geographic area is set forth
    below. "United States" includes operations in Puerto Rico. "Other foreign"
    includes operations in Mexico, Costa Rica, Venezuela, Singapore, Malaysia,
    Hong Kong, the Netherlands and Australia. During 1994, the Company closed
    its operations in Mexico and a decision was taken to discontinue certain of
    its operations in Costa Rica, Singapore, Malaysia and Hong Kong. In
    connection with the acquisition of HIS (see Note 6), the Company acquired
    operations in Singapore, Hong Kong and Australia.

<TABLE>
<CAPTION>
                                                         Year Ended December 31,
                                                   -----------------------------------
       (in thousands)                              1994           1995          1996
       -------------------------------------------------------------------------------
       <S>                                        <C>           <C>           <C>      
       Revenue from unaffiliated customers:
          United States                           $ 53,792      $ 56,410      $ 54,898 
          Canada                                     8,544         7,482         5,931
          Other foreign                              3,759         2,402         3,335
       -------------------------------------------------------------------------------
                                                  $ 66,095      $ 66,294      $ 64,164
       -------------------------------------------------------------------------------
       United States revenue from
         foreign affiliates                       $    983      $    898      $    665
       United States export sales                 $     61      $    163      $     73
       -------------------------------------------------------------------------------
       Operating income (loss):
          United States (including export sales)  $    (38)     $  8,377      $(12,285)
          Canada                                     3,963         1,712           589
          Other foreign                             (2,184)         (690)       (1,048)
       -------------------------------------------------------------------------------
                                                  $  1,741      $  9,399      $(12,744)
       -------------------------------------------------------------------------------
       Identifiable assets:
          United States                           $ 12,629      $ 17,436      $ 26,308
          Canada                                     2,176         2,167         1,414
          Other foreign                              1,211         1,430         5,131
       -------------------------------------------------------------------------------
                                                  $ 16,016      $ 21,033      $ 32,853
       -------------------------------------------------------------------------------
</TABLE>

    United States revenue from foreign affiliates consists of net intercompany
    sales and services from the United States to the Company's foreign
    subsidiaries and is eliminated from consolidated net revenue. Intercompany
    sales are based on current selling prices or list prices less discounts.
    Discounts typically are influenced by competitive pricing, market conditions
    and relative foreign exchange rates.

    NOTE 13  STOCK OPTION AND COMPENSATION PLANS

    In connection with the Plan of Reorganization (see Note 16), the Company
    adopted the MAI Systems Corporation 1993 Stock Option Plan (the "1993 Plan")
    which became effective on January 27, 1994. Under the 1993 Plan, 10% of the
    authorized shares of Common Stock are reserved for issuance of options.
    Pursuant to the Plan of Reorganization, the number of shares subject to the
    1993 Plan will be reduced to 10% of the total issued shares. Options under
    the 1993 Plan may be granted at exercise prices determined by the
    Compensation Committee of the Board of Directors, provided that the exercise
    prices shall not be less than the fair market value of the Common Stock on
    the date of grant. At December 31, 1996, 148,367 options under the 1993 Plan
    were exercisable and the weighted-average exercise price of these options
    was $2.14.




                                       50
<PAGE>   31
    In July 1995, the Board of Directors adopted the Non-Employee Director's
    Stock Option Plan (the "Director's Plan"). Under the Director's Plan,
    certain directors who are not employees of the Company or any affiliate of
    the Company are eligible to receive stock options. The Director's Plan
    provides each non-employee director who is elected or appointed and duly
    qualified, be granted automatically a one-time option to purchase 31,250
    shares of Common Stock. The option vests in five equal installments, the
    first of which occurs on the six-month anniversary of the non-employee
    director's election or appointment to the Board, and thereafter on the date
    of each successive re-election to another annual term. The number of shares
    of Common Stock reserved for issuance pursuant to the Director's Plan is
    125,000 shares. The exercise price shall not be lower than the fair market
    value of the Common Stock on the date of grant. As of December 31, 1996,
    25,000 options under the Director's Plan were exercisable and the
    weighted-average exercise price of these options was $7.80.

    At December 31, 1996, there were 412,043 additional shares available for
    grant under the stock option plans. The per share weighted-average fair
    value of stock options granted during 1995 and 1996 was $2.56 and $4.90 on
    the date of grant using the Black-Scholes option-pricing model with the
    following weighted-average assumptions: 1995 - risk-free interest rate of
    6.20%, volatility of 65% and an expected life of 5 years; 1996 - risk-free
    interest rate of 6.20%, volatility of 65% and an expected life of 5 years.

    The Company applies APB Opinion No. 25 in accounting for its stock option
    plans and, accordingly, no compensation cost has been recognized for its
    stock options in the financial statements. Had the Company determined
    compensation cost based on the fair value at the grant date for its stock
    options under SFAS No. 123, the Company's net income (loss) and net income
    (loss) per share would have been reduced (increased) to the pro forma
    amounts indicated below:


<TABLE>
<CAPTION>
                                                                 Years ended December 31,
                                                                 -------------------------
            (in thousands except per share data)                     1995          1996
            ------------------------------------------------------------------------------
            <S>                                                  <C>            <C>        
            Net income (loss)            As reported             $   10,189     $  (13,487)
                                         Pro forma               $    9,971     $  (14,210)
            ------------------------------------------------------------------------------
            Net income (loss) per share  As reported             $     1.32     $    (1.85)
                                         Pro forma               $     1.29     $    (1.94)
            ------------------------------------------------------------------------------
</TABLE>



    Pro forma net income (loss) and pro forma net income (loss) per share
    reflects only options granted in 1995 and 1996. Therefore, the full impact
    of calculating compensation cost for stock options under SFAS No. 123 is not
    reflected in the pro forma net income (loss) amounts presented above because
    compensation cost is reflected over the options' vesting period of four
    years.


    The following is a summary of stock option activity under the Company's
stock option plans:


<TABLE>
<CAPTION>
                                                           Number of    Weighted-average
                                                             shares     exercise price
- ----------------------------------------------------------------------------------------
<S>                                                         <C>         <C>    
Options outstanding at December 31, 1994                          --       $  --
    Granted                                                  715,625           2.56
    Canceled                                                 (58,334)          1.65
- ----------------------------------------------------------------------------------------
Options outstanding at December 31, 1995                     657,291           2.56
    Granted                                                  393,500           9.16
    Exercised                                                (66,830)          1.87
    Canceled                                                 (21,004)          5.02
- ----------------------------------------------------------------------------------------
Options outstanding at December 31, 1996                     962,957       $   5.36
- ----------------------------------------------------------------------------------------
</TABLE>



                                       51


<PAGE>   32

    At December 31, 1996, the range of exercise prices and weighted-average
    remaining contractual life of outstanding options under the Company's stock
    option plans were $1.65 - $10.13 and 9.5 years, respectively.

    During 1996, the Company accelerated the vesting period of certain stock
    options granted to certain employees of the Company resulting in a new
    measurement date of such options. The exercise prices of the options were
    below the fair market value on the date of acceleration. Accordingly, earned
    compensation of approximately $177,000 has been recorded for the difference
    between the option exercise price and fair market value on the date of
    acceleration.

NOTE 14 EMPLOYEE BENEFITS

    SAVINGS PLANS

    On October 1, 1995, the Company established a Savings and Investment Plan
    covering substantially all the Company's domestic employees (the "Domestic
    Plan"). The Domestic Plan qualifies under Sections 401(k) and 401(a) of the
    Internal Revenue Code. Participating employees are allowed to contribute
    from 1% to 15% of their annual compensation. In 1995, the Company
    contributed a discretionary matching contribution of 10% of employee
    contributions up to a maximum of 6% of their annual compensation. For 1995,
    contributions to the Domestic Plan by the Company were approximately
    $18,000.

    The Company's Canadian subsidiary offers to its employees a money purchase
    plan for benefits accruing in respect of service from August 1, 1985 for
    substantially all full-time employees (the "Canadian Plan"). Participating
    employees are allowed to contribute between 2% and 6% of their annual
    compensation. The Company contributes an amount equal to 50% of the employee
    contributions up to a maximum of 2% of annual compensation. Contributions to
    the Canadian Plan by the Company were approximately $39,000, $32,000 and
    $31,000 for 1994, 1995 and 1996, respectively.

    On September 30, 1994, the Company froze a defined contribution and savings
    plan existing at that date. This plan was merged into the Domestic Plan
    during 1996.

    DEFINED BENEFIT PLANS

    In April 1992, the Company elected to cease benefit accruals under the
    defined benefit plan to current participants. The curtailment had no effect
    on the accrued pension cost of the defined benefit plan.

    Company contributions under this plan are funded annually. Plan assets are
    comprised primarily of guaranteed investment/annuity contracts. Employee
    benefits are based on years of service and the employees' compensation
    during their employment.

    The actuarially computed domestic pension costs included the following
    components:

















                                       52
<PAGE>   33

<TABLE>
<CAPTION>
                                                      Year Ended December 31,
                                                  ------------------------------
(in thousands)                                    1994        1995         1996
- --------------------------------------------------------------------------------
<S>                                               <C>         <C>         <C>  
Service cost - benefits
  earned during the year                          $  40       $  40       $  40
Interest cost on projected
  benefit                                            91          98         109
Actual loss (return) on assets
  for the period                                     28        (213)       (145)
Amortization and deferral, net                      (97)        132          64
                                                  -----       -----       -----
Net periodic pension expense                      $  62       $  57      $   68
- --------------------------------------------------------------------------------
</TABLE>

    The following table sets forth the domestic defined benefit plan's funded
status and amounts recognized in the Company's consolidated balance sheets:

   
<TABLE>
<CAPTION>
                                                                December 31,
                                                            --------------------
(in thousands)                                                1995        1996
- --------------------------------------------------------------------------------
<S>                                                         <C>         <C>    
Actuarial present value of benefit obligations:
    Vested benefit obligation                               $ 1,506     $ 1,532
                                                            -------     -------
Accumulated benefit obligation                              $ 1,506     $ 1,532
                                                            -------     -------

Projected benefit obligation for service
  rendered to date                                          $ 1,506     $ 1,532
Plan assets at fair value                                     1,087       1,244
                                                            -------     -------

Projected benefit obligation in excess of
  plan assets                                                   419         288
Unrecognized net loss from past
  experience different from that assumed
  and effects of changes in assumptions                       (210)       (150)
- --------------------------------------------------------------------------------
Accrued pension cost                                        $   209     $   138
- --------------------------------------------------------------------------------
</TABLE>
    


    The actuarial assumptions used are as follows:

<TABLE>
<CAPTION>
                                                                 December 31,
                                                         -------------------------
                                                         1994       1995      1996
                                                         ----       ----      ----
<S>                                                       <C>       <C>       <C>  
Weighted-average discount rate                            9.0%      7.25%     7.75%
Expected long-term rate of return on assets               8.0%      8.0%      8.0%
                                                          ---      ----      ----
</TABLE>



    The Company had various employee retirement plans which covered
    substantially all of the employees in the Company's foreign operations.
    Obligations related to the European Subsidiaries were extinguished in
    connection with the Foreclosure (see Note 16). The plans were funded in
    accordance with local statutory requirements. Plan assets for the funded
    plans were comprised principally of guaranteed investment contracts.







                                       53
<PAGE>   34



NOTE 15  RESTRUCTURING COSTS

    Prior to 1994, a restructuring plan was implemented comprising employee
    severance programs, excess facilities and lease termination costs. At
    December 31, 1994, the remaining balances relating to this restructuring
    program were approximately $1,342,000. During 1995 and 1996, approximately
    $464,000 and $397,000, respectively, of costs and payments have been charged
    against this balance. During 1996, $244,000 was reversed due to changes in
    the underlying estimates for excess space and credited to selling, general
    and administrative expenses in the accompanying consolidated statement of
    operations in 1996. The remaining balance at December 31, 1996 of $237,000
    mainly comprised lease obligations for excess space which have been
    classified as accrued liabilities and other long-term liabilities in the
    accompanying consolidated balance sheet at December 31, 1996 (see Note 10).

    In 1994, to facilitate operating efficiencies, the Company restructured
    along functional lines of business and disposed or closed certain
    operations. An amount of $1,814,000 was charged to selling, general and
    administrative expenses in the accompanying consolidated statement of
    operations in 1994 comprising termination benefits to involuntarily
    terminated employees, costs associated with vacating certain business
    premises and severance obligations to past officers of the Company. At
    December 31, 1994, the remaining balance was approximately $2,044,000.
    During 1995, approximately $380,000 of costs were paid, a settlement was
    reached with a past officer of the Company, whereby severance benefits for
    $576,000 were offset against a note receivable from such officer and lease
    obligations for excess facilities no longer required of approximately
    $1,088,000 were reversed and credited to selling, general and administrative
    expenses in the accompanying consolidated statement of operations in 1995.
    There were no remaining balances relating to this restructuring program at
    December 31, 1995.

NOTE 16 PLAN OF REORGANIZATION AND FORECLOSURE

   
    In connection with the Company's Chapter 11 bankruptcy proceedings in 1993,
    shares of Common Stock are currently being distributed by the Company to its
    former creditors pursuant to the Plan of Reorganization (the "Plan") as
    approved by United States Bankruptcy Court. The Company anticipates that
    approximately 6,820,338 shares of Common Stock will be issued. As of
    December 31, 1996, 6,728,256 shares had been issued pursuant to the Plan of
    Reorganization.
    

    On March 22, 1993, a syndicate of banks (the "Banks") foreclosed (the
    "Foreclosure") on all of the outstanding capital stock of certain of the
    Company's European subsidiaries (the "European Subsidiaries"), on certain
    intellectual property of the Company and on amounts due to the Company from
    certain European Subsidiaries in satisfaction of all amounts due under the
    Company's term loan facilities and revolving facilities with the Banks.

    At December 31, 1993, $7,500,000 of the gain on Foreclosure was deferred due
    to a potential obligation of the Company's parent at the time to the Banks.
    During 1994, the Company determined that it had no continuing obligation and
    accordingly, the $7,500,000 was classified as additional paid-in capital in
    the accompanying consolidated statement of stockholders' deficiency for
    1994.

    Notwithstanding the confirmation and effectiveness of its Plan of
    Reorganization pursuant to which the Company emerged from a voluntary
    proceeding under the bankruptcy laws, the United States Bankruptcy Court
    continues to have jurisdiction, among other things, to resolve disputed
    pre-petition claims against the Company, to resolve matters related to the
    assumptions, assignment or rejection of executory contracts pursuant to the
    Plan, and to resolve other matters that may arise in connection with the
    implementation of the Plan.










                                       54
<PAGE>   35


NOTE 17 COMMITMENTS AND CONTINGENCIES

    LEASES

    The Company leases certain facilities and equipment, some of which are in
    excess of the Company's current and anticipated needs (and have been
    included in accrued liabilities and other long-term liabilities in the
    balance sheet at December 31, 1995 and 1996) (see Note 10), under both
    month-to-month and fixed-term agreements.

    The aggregate minimum rentals under operating leases with noncancelable
    terms of one year or more are as follows:

<TABLE>
<CAPTION>
                      Year ending December 31:
                      (in thousands)
                      ----------------------------------
                      <S>                         <C>  
                      1997                        $2,058
                      1998                         1,172
                      1999                           725
                      2000                           618
                      2001                           566
                      Thereafter                     708
                      ----------------------------------

                                                  $5,847
                      ----------------------------------
</TABLE>























                                       55

<PAGE>   36



    Rental expense was approximately:

<TABLE>
<CAPTION>
                 (in thousands)
                 --------------------------------------------
                 <S>                                   <C>   
                 Year ended December 31, 1994          $2,283
                 Year ended December 31, 1995           1,467
                 Year ended December 31, 1996           1,961
                 --------------------------------------------
</TABLE>


    LEGAL PROCEEDINGS

    In June 1996, the Company received an $8,500,000 cash settlement relating to
    the proposed sale of certain of its subsidiaries in 1993. The settlement,
    net of $525,000 of legal fees, is included in other operating income in the
    1996 consolidated statement of operations.

    The Company has filed and will continue to file objections to claims
    asserted in its Chapter 11 bankruptcy proceedings. The majority of these
    claims would, if upheld, give rise to allowed unsecured claims entitling the
    respective claimants to distributions of Common Stock. A number of filed
    objections in respect of secured claims, administrative claims, priority
    claims, tax claims, convenience claims and cure claims were still
    outstanding at December 31, 1996. To the extent the Company's objection to
    such claims are not sustained, the Company will be obligated to pay such
    claims in a lump sum in the case of convenience claims and administrative
    claims and in the case of secured claims, priority claims, tax claims and
    cure claims, on a deferred basis over six to seven years, depending on the
    type of claim, at an interest rate of 6% in accordance with the Plan of
    Reorganization. The Company does not believe the outcome of these objections
    to be material.

    During 1993, the Company commenced legal actions involving competitors
    offering maintenance services to the Company's end users. During 1994 and
    1995, favorable legal settlements were received. The settlements and costs
    incurred have been included in other operating income in the consolidated
    statements of operations. In 1994 and 1995, the settlements (net of
    expenses) were approximately $582,000 and $3,000, respectively. The Company
    is recovering ongoing royalty income from defendants with whom settlements
    have been achieved. Similar actions are pending against other alleged
    copyright infringers.

    The Company is also involved in various other legal proceedings which are
    incident to its business. Management believes the ultimate outcome of these
    matters will not have a material adverse effect on the Company's
    consolidated financial position, results of operations or liquidity.

    RELATED PARTY TRANSACTIONS

   
    Under the terms of a consulting agreement dated August 15, 1994, between
    Orchard Capital Corp. ("Orchard") and the Company, Orchard provides the
    services of Richard S. Ressler as the Company's Chairman. Orchard was paid a
    consulting fee of $20,000 per month through August 15, 1996 and $24,000 per
    month thereafter until August 15, 1997. In addition, Orchard earned a bonus
    of $1,188,000 payable in cash or freely transferable Common Stock (at the
    option of the Company) when the closing trading price of the shares of the
    Company's Common Stock for 20 consecutive trading days ending on or after
    January 1, 1996 exceeded $4.00 per share (adjusted for the 25% stock split -
    see Note 1). The $1,188,000 (of which $594,000 was accrued in both the third
    and the fourth quarters of 1995) is included in selling, general and
    administrative expenses in the accompanying consolidated statements of
    operations and as part of accrued liabilities in the accompanying balance
    sheet at December 31, 1995 and 1996 (see Note 10). In addition to such
    compensation, Orchard was granted warrants (adjusted for the August 1995 25%
    stock split) to purchase up to 625,000 shares of Common Stock at a price of
    $1.90 per share, the fair market value of Common Stock on the date of grant.
    The warrants were fully exercisable on the date of grant. The consulting
    agreement expires August 15, 1997. Mr. Ressler is the principal stockholder
    of Orchard.
    





                                       56


<PAGE>   37


   
    On February 13, 1995, BGLS distributed, by way of a special dividend, its
    approximate 3,200,000 shares of the Company's Common Stock to holders of
    Brooke Group, Ltd. common stock. Accordingly, the Company is no longer a
    subsidiary of BGLS. As a result of the distribution, a former Chairman of
    the Company held approximately 1,652,433 shares of Common Stock. During
    1996, the Company recognized $390,000 of revenues relating to the sale of
    network and computer equipment and services in the normal course of business
    to an affiliated Company. In November 1996, the Company also entered into a
    maintenance and service contract with this related company for $350,000
    which will be recognized ratably over the succeeding 12-month period. In
    January 1997, the former Chairman of the Company divested all of his shares 
    of the Company's Common Stock.
    

    During 1994, the Company loaned $550,000 to a former officer of the Company.
    The loan was originally repayable by December 30, 1994. In 1995, the loan
    was offset against remaining severance reserves of approximately $576,000
    subsequently established for this officer (See Note 15).

NOTE 18 SUBSEQUENT EVENT

    On March 6, 1997, the Company acquired substantially all the assets and
    assumed certain liabilities of CIMPRO, which develops and markets process
    manufacturing software, for $5,900,000 in cash. To finance the acquisition
    of CIMPRO, the Company sold 400,000 shares of its Common Stock in a private
    placement for $6.50 per share and issued $6,000,000 of 11% subordinated
    notes payable due in 2004 to an investment fund managed by Canyon Capital
    Management LP ("Canyon"). Additionally, warrants to purchase 750,000 shares
    of the Company's Common Stock at $8 per share were issued in connection with
    the 11% subordinated debt. The warrants are exercisable and callable (by the
    Company) under certain circumstances at any time within seven years and the
    11% subordinated notes may be used to exercise the warrants. The acquisition
    of CIMPRO will be accounted for using the purchase method of accounting.








                                       58


<PAGE>   1
EXHIBIT  23.1

                         CONSENT OF INDEPENDENT AUDITORS

The Board of Directors
MAI Systems Corporation:

   
The audits referred to in our report dated March 27, 1997, included the related
financial statement schedule as of December 31, 1996, and for each of the years
in the three-year period ended December 31, 1996, included in the annual report
on Form 10-K/A. This financial statement schedule is the responsibility of the
Company's management. Our responsibility is to express an opinion on this
financial statement schedule based on our audits. In our opinion, such financial
statement schedule, when considered in relation to the basic consolidated
financial statements taken as a whole, presents fairly in all material respects
the information set forth therein.
    

We consent to the use of our reports included herein and incorporated herein
by reference.

   
/s/ KPMG Peat Marwick LLP
April 17, 1997
    



<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM FORM 10K AND
IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FORM 10K.
</LEGEND>
   
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          DEC-31-1996
<PERIOD-START>                             JAN-01-1996
<PERIOD-END>                               DEC-31-1996
<CASH>                                           3,857
<SECURITIES>                                         0
<RECEIVABLES>                                   13,985
<ALLOWANCES>                                     2,578
<INVENTORY>                                      3,321
<CURRENT-ASSETS>                                20,523
<PP&E>                                           4,065
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                                  32,853
<CURRENT-LIABILITIES>                           28,793
<BONDS>                                            485
                                0
                                          0
<COMMON>                                            88
<OTHER-SE>                                       1,970
<TOTAL-LIABILITY-AND-EQUITY>                    32,853
<SALES>                                         64,164
<TOTAL-REVENUES>                                64,164
<CGS>                                           42,930
<TOTAL-COSTS>                                   42,930
<OTHER-EXPENSES>                                33,978
<LOSS-PROVISION>                                   339
<INTEREST-EXPENSE>                                 345
<INCOME-PRETAX>                               (13,428)
<INCOME-TAX>                                        59
<INCOME-CONTINUING>                           (13,487)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (13,487)
<EPS-PRIMARY>                                   (1.85)
<EPS-DILUTED>                                   (1.85)
        
    

</TABLE>


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